Making an Appointment
The appointment procedure for patients living overseas without aJapanese public health insurance card is different.
Getting A Reference Letter:
1. Ask your family doctor or local clinic for a letter ofreferral to the University of Tsukuba Hospital.
2. This letter is an official document and carries a small fee.
Pay this fee at your local clinic.
3. You need a referral letter for every new department visit.
4. Without a letter, you will have to pay 13,200 yen as a fee.

records or documents and photo identification to thereceptionist. Online eligibility verification is available.
2. (REPEAT PATIENTS): Insert your Patient ID card into oneof the kiosks in the Main Lobby up to 2 hours before yourappointment. There will be 2 printed papers: one is yourWaiting Number ticket and the other is your ID ticket.

For all patients: You cannot get same-day
appointments. Please make next-day appointments
before 4PM.
By Phone (8:30AM to 5:00PM, Weekdays):
1. Call 029-853-7668
2. You must have a referral letter from a clinic to make anappointment.
In Person (8:30AM to 5:00PM, Weekdays):
1. (All patients) Fill out the Medical examination appointment
form (white sheet) and give this form with a referral letterto the receptionist at Desk #3.
2. If you already have a patient ID card, let the receptionist
know at Desk #3.

3. If you have a referral letter, CDs or any other medical
documents, proceed to Desk #5 with your insurance cardand those documents.
On the ID ticket, there will be a number letter
combination like “A120”. This means "Building A,Room120". Find the section and number using the mapsthat are spread throughout the hospital or ask theInformation Desk in the Main Lobby for help.
If you don’t receive any printed material, go to Desk#5.
4. Find your section and give your ID ticket, to thereceptionist. Keep your Waiting Number ticket. The
receptionist will ask for your full, LEGAL name andbirthday to verify your identity.

On Your Appointment Day:
1. (NEW PATIENTS): Come to the hospital 30 minutes
before your appointment and visit Desk #1 to get apatient ID card (“Shin Satsu Ken”). Take a Waiting
Number Ticket and fill in the New Patient Registration
Form (Green paper on the desk). You will need somekind of verification document for your katakana name.
When your waiting number is called, present the New
Patient Registration Form, your reference letter, National
Health Insurance Card, any other important medical

Seeing the Doctor:
1. Have a seat in the section. There will be a screen thatplays a loud sound and displays a number and room
number.
2. When your Waiting Number is called, go to the room
indicated on the screen. You may need to wait awhile but
you will be seen.
After You See the Doctor:
1. Please sit in the section’s waiting area again. If additional
tests are needed, the receptionist will call your name andtell you where to go. You will repeat the same procedure(give the colored folder to the receptionist in that newarea and then wait to be called.)
2. If you are finished, the receptionist will again verify yourlegal name and date of birth. You will then receive a blue,green, or yellow folder. Please return to the Main Lobby.

Billing and Payment: Please pay on the same day!
(Standard Pay Green/Yellow Folder):1. Take the folder to the Main Lobby and wait in the centerline for Desk #6 or 7. Give the folder to the staff
member, and they will again verify your legal name anddate of birth. Staff members will also check yourinsurance card every month.

Patient ID card

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International Medical Center

Using the Payment Machine:
Press the ENGLISH button on the bottom left of thescreen and follow the instructions.
After paying, the printer will dispense several sheets of A4
paper as a receipt. Please take ALL papers with you.
Sometimes, you may receive multiple papers. If you forgetyour receipts or don’t receive them, please go to Desk #5.

2. You will receive your patient ID card and a ticket with anumber on it. Please check the screen above Desk #10.
If your number appears on this screen (or a higher
number is listed), then you are able to pay. Pleaseproceed to the Payment Machine.
3. You may receive only a ticket number. In this case, whenyour number is ready, you must go to Desk #10 with yournumber ticket and then receive your patient ID card fromthe staff member. Proceed to the Payment Machine.

Parking Ticket: Parking charges start after 30 minutes!
(Yellow Parking Ticket)
After paying, take your receipts with QR codes to theparking Machine (Yellow) near the Main Entrance andpresent your parking ticket.

(Quick Pay Blue Folder):1. Go to and go to Desk #8 in Main Lobby and take 2
tickets. Place one in the blue folder and turn that in.
Keep the other. Put the folder in the tray.
2. When your number is ready, go to Desk #10 as above.
(White Parking Ticket: For Disabled Patients)
After finishing payment, go to the Main Entrance guard
area and present your patient ID card, receipts, and whiteparking ticket.
Translation: hsp.ijika_gairaiy@un.tsukuba.ac.jp
If you need a translator, please let the receptionist know
when you make your appointment. English and a very few
other languages are available. E-mail inquiries are welcome.
Fee : 3000 yen per 30 minutes or part thereof.

(No Folder): Go to the payment machine and pay.

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Always remember: Your Patient ID Card
 Public Health insurance card
 Photo Identification: Residence
Card/Special Permanent Resident
Certificate or Passport/ My Number Card Any necessary documents
International Medical Center