Chapter 9Emergency137

9 Emergency
9-1 Emergency Contacts

110 for Police
119 for Ambulance or Fire警察(keisatsu)
救急/消防(kyu-kyu/sho bo)

TheftEnglish Hotline

If you have been robbed or had valuable belongings stolen, dial 110.

from Monday to Friday

No area code is necessary.

08.30 – 17.15

Tell the operator your name, address, the location of the accident or(03) 3501 0110

incident, and what happened slowly and clearly.
Or contact a nearby koban. Koban, police boxes, are located in mosttowns/cities and are commonly located near train stations.

交番(koban)police box

You will be asked to submit a theft report. Clearly state your name andaddress and report the incident.

盗難届(tonan todoke)a theft report
泥棒(doroboo)
a theft

If it happens on campus, report it to the SFC Academic Affairs Office.
During night hours, contact the Security Office on campus.
If your bank or credit card gets stolen, notify the bank or credit cardcompany immediately so they can prevent any unauthorizedtransactions. It is important to keep your PIN number separate fromthese cards and not to share it with others.

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Vehicle AccidentsIf you happen to be involved in a vehicle accident, contact the police

交通事故(kotsu jiko)vehicle accidents

immediately by dialing 110. If anyone has been injured or wounded,dial 119 for an ambulance. Even if you believe you only have a minor
injury, some injuries may become more serious with time. Do not try
to diagnose the injury yourself and tell the people around you thatyou are fine.
Consult a doctor as soon as possible, as the onset of pain may bedelayed or there may be other complications later on.
Do not forget to inform the Student Life Section at SFC about theaccident.
Fire火事(kaji) fireIn the event of a fire, first alert the people around you by yelling “Kajida! (Fire!)”, then immediately call the fire department by dialing 119.
Since the number is the same for both fire engines and ambulances,
you must clearly state that there is a fire “Kaji desu!”, and then tellthem your address.
Always speak clearly and slowly when making an emergency call, since
not all operators understand English.

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Japanese Phrases for Emergency Calls
The following Japanese phrases may be helpful:Japanese
火事ですか、救急ですか？
Kaji desuka, kyu-kyu- desu ka?

どうしましたか？
Dou shimashita ka?
救急車を呼んでください。

Kyukyusha o yonde kudasai.
ケガをしています。

Kega wo shite imasu.
息が苦しいです。

Iki ga kurushi desu.
病気です。

Byoki desu.
火事です。

Kaji desu.
事故です。

jiko desu.
警察を呼んでください。

Keisatsu o yonde kudasai.
私の名前は_________です。

Watashi no namae wa _________desu.
私の住所は_________です。

Watashi no jusho wa ______ desu.
私の電話番号は_________です。

Watashi no denwa bango wa ___________ desu.

140English
Is it a fire or medical emergency?

What happened?

Please send an ambulance.
I’m injured.
I’m having difficulty breathing.
I’m sick.
There is a fire.
There was an accident.
Please send a police officer.
My name is _______.
My address is _______.
My phone number is _______.

Sudden Illness/Serious Injury
If you have been severely injured or suddenly feel ill (especially during
the night), immediately call 119.
In the case that you are still able to move around after the call, below
are the recommended items to prepare while you wait for theambulance.
 National Health Insurance card
 Your ID (Residence card, student ID card, passport, etc.)
 Cash (~20,000 JPY) Mobile phone and charger
 Medical records (if any)
 *Shoes and change of clothes
An ambulance staff will ask for your emergency contact in Japan.
You can tell them either your guarantor’s or friend’s name. If you
don’t have anyone to contact, tell them to call the Student Life
Section at SFC.

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9-2 Natural Disasters
Classes may be cancelled in cases where public transport services are suspended due to largescale accidents or natural disasters, such as typhoon, heavy rain/snow, or earthquakes. An
announcement will be made to all students about the cancellation of classes through the Keio
University Student Website and/or keio.jp email.
地震（jishin）
earthquake

Earthquakes
As you may know, the country of Japan is prone to many earthquakes(jishin). Please be sure to be physically and mentally prepared when
one occurs.

SFC Disaster
Prevention Guide

If you are indoors: Strong tremors will usually continue for about aminute. Do not panic and stay inside your home rather than rushingoutside.
1) Protect yourself: Quickly duck under a sturdy table or desk tohttps://www.sfc.keio.ac.jp/emergency/disaster_m
anagement.html

protect yourself from falling objects. If there is nothing to hide under,
protect your head with a cushion or a backpack.
2) Secure a safe exit: Doors and windows may become inaccessible
due to distortion of the frames from tremors. When a strong
earthquake occurs, go open our front door or a nearby window tosecure a way out.

Safety Tips
(a free app providesdisaster information)

3) Put out any flames: Turn off the stove or any appliances that may
use gas after the shaking subsides to prevent fires.
4) Be aware of aftershocks: After a big earthquake, aftershocks (yoshin)
may occur so be cautious around furniture such as drawers,
bookshelves, and refrigerators. Turn on TV or radio (if you have one),

hhttps://www.rcsc.co.jp/
safety-tips-en

listen to the Emergency Broadcast System, and follow instructions.
If you are outdoors: Stay away from narrow streets, garden walls, cliffs,
and riverbanks. Beware of falling objects if you are near any buildings.

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Protect your head (by holding something like a backpack over yourhead and quickly flee to a safe area.
Daily Countermeasures
Neighbor relations
Having simple everyday face-to-face relationships with neighbors canhelp you in the event of a disaster.
Prevent the fall of furniture
We strongly recommend you secure furniture to the wall using antitipping equipment such as braces which fit between the ceiling andthe top of shelving units to prevent furniture from tipping over. (Youmay need to ask for approval from the owner of your apartment
regarding some equipment.)
Find your closest evacuation facility and/or wide-area evacuation site
Make sure you know the location of the emergency exit of yourapartment along with public evacuation areas and shelters (hinanbasho--usually parks or schoolyards) closest to your home anduniversity.

避難場所(hinan basho）
evacuation areas andshelters

An evacuation map will be given to you when you register youraddress at the city/ward office.
The gymnasium (Gamma Building) is designated as the mainevacuation site at SFC. The second evacuation site is Akihadai Cultureand Gymnastics Hall (秋葉台文化体育館) which is approx. 2 km fromSFC.

Kanagawa PrefecturalGovernment (K.P.G.)
Information toSupport ForeignResidents at the Timeof Disaster

Evacuation drill
Try to attend any local evacuation drill (It’s usually held around early
September.

https://www.pref.kanaga
wa.jp/docs/k2w/saigaijienglish.html

143Prepare Emergency Pack
In case of an emergency, it is recommended that you have a disaster
preparedness kit including the following items:
 first-aid kit bottled water for a week
 canned or packaged foods (with a can opener) for a week portable radio (with working batteries)
 flashlight, spare batteries
 copy of your ID card/passport/national health insurance card
 cash (including coins) savings passbook
 medicine
 list of emergency contact
 towels/wet wipes/tissues/sanitary items
 rain gear pens phone charger
 glasses (for those using contact lenses)
 a helmet thick cotton gloves
 sports shoes (roads might be full of debris or broken glass) plastic bags for garbage
 plastic container (you can keep water in the container when water
is distributed.) survival blanket (you may spend a few weeks on the floor of agymnasium) a whistle (It will let responders know you need help and lead them to youeven if you are under a building and can’t shout for help.)

Some disaster preparedness kits are sold on Amazon.com and other ecommerce sites.

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Tsunami

津波（tsunami）
tidal wave/tsunami

It is true the area surrounding Keio SFC is not included in the tsunami
disaster alert area, however, the coastal side of Fujisawa-city isdesignated as a tsunami disaster alert area.

Fujisawa-city Hazard
Map for Tsunami

Move immediately to a safe place as high and as far inland as possible
if you feel a strong earthquake if you are on the coast.
RUN!! LEAVE EVERYTHING ELSE BEHIND!
A tsunami may be coming within minutes. Move quickly to higher
ground away from the coast, at least ten meters above sea level, or if

http://bosaiinfo.city.fujis
awa.kanagawa.jp/pdf/ts
unami_kouiki.pdf

possible move at least one kilometer inland from all coastal edges.
If you cannot find a way to leave the area, run to the upper story of
the closest concrete multi-story building or tsunami evacuation
towers built along the beach line.
When going to the beach, take a quick check of the evacuationbuildings along the coastline beforehand. For example, the rooftop of
Enoshima Aquarium is an evacuation point.

Sign of Tsunami
Evacuation buildings

Some utility poles in coastal areas have signboards indicating theheight above the sea level.
If you happen to be at Enoshima Island at the time of the earthquake,do not try to go back to the mainland. Run straight to the top of theLatest Tsunami
Information by theJapan MeteorologicalAgency

island.
After fleeing to a safe place, tune in and/or check your emergency
sources for further information.

https://www.jma.go.jp/bosai/map.html#5/37.979/135/&elem=warn&cont
ents=tsunami&lang=en

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Typhoons (Hurricanes) and Floods
To prepare for a typhoon you should keep yourself informed on its
台風（taifu） typhoon
洪水（kozui） flood

progress and take precautions to minimize any damages that may becaused.
Don’t forget to secure or move outdoor items inside. Make sure potted
plants and laundry poles are not to be blown by the strong winds.
If the storm becomes severe, move to an area in the house with theleast exposure to glass windows.
Make sure not to approach places that you think are dangerous suchas beaches, rivers, steep slopes, and underpasses.

Civil Protection

J-Alert System (Nationwide Warning System)

Portal Site by Cabinet
Secretariat

http://www.kokuminhogo.go.jp/en/pcindex_e.html

J-Alert is a nationwide alert system. If the government of Japan deems
that there is an urgency to protect the lives, bodies, and property ofthe people, such as from a missile threat, it will issue warnings andpromptly notify prefectural governors. If it is necessary to evacuate
residents, the government will instruct prefectural governors to takeevacuation measures. The prefectural governors will then announce
warnings and issue evacuation instructions, and communicate
information to residents through publicity vehicles of the municipal
government.

Protecting Ourselves
against Armed
Attacks andBased on the Civil Protection Law, the national and local government

Terrorism

will also occasionally implement drills for civil protection, such as
those concerning evacuation and relief measures. Please access thelink for more detailed information on J-ALERT.
In the situation of an armed attack etc., it is critical that information is

http://www.kokuminhogo.go.jp/en/pdf/protec
ting.pdf

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communicated promptly and convincingly. For this reason, thegovernment has secured multiple means to communicate
information.