2017						
Corporate Social Responsibility ReportTable of Contents
Letter from Our CEO..................................................................8

Identified Material Aspects and Boundaries

One Agilent Values................................................................... 10

G4-17

List of Entities Included in Consolidated
Financial Statements................................................. 41

G4-18

Process for Defining Report Content and
Aspect Boundaries..................................................... 41

G4-19

List All the Material Aspects Identified................... 42

G4-20

Aspect Boundaries Within Organization................ 45

G4-21

Aspect Boundaries Outside Organization.............. 45

G4-22

Restatements of Information Provided in
Earlier Reports............................................................. 45

G4-23

Significant Changes from Previous
Reporting Periods....................................................... 45

Agilent Sustainability Statement..................................... 11
Products........................................................................................ 12
Operations.................................................................................... 16
People............................................................................................. 20
Recognition.................................................................................. 24

Organizational Profile
G4-3

Name of the Organization......................................... 31

G4-4

Activities, Brands, Products and Services.............. 31

G4-5

Location of Organization’s Headquarters.............. 32

G4-6

Number of Countries Where the Organization
Operates, and Names of Countries with Either
Major Operations or That Are Specifically
Relevant to the Sustainability Issues Coveredin the Report................................................................ 32

G4-7

Nature of Ownership and Legal Form.................... 32

G4-8

Markets Served (Including Geographic
Breakdown, Sectors Served and Types of
Customers/Beneficiaries)......................................... 32

G4-9

Scale of the Reporting Organization....................... 34

G4-10

Information on Employees and Other Workers.... 34

G4-11

Employees Covered by Collective
Bargaining Agreements............................................. 35

G4-12

Stakeholder Engagement
G4-24

List of Stakeholder Groups Engaged by
the Organization.......................................................... 48

G4-25

Basis for Identification and Selection of
Stakeholders with Whom to Engage...................... 48

G4-26

Approaches to Stakeholder Engagement.............. 48

G4-27

Key Topics and Concerns Raised ThroughStakeholder Engagement.......................................... 51

Report Profile
G4-28

Reporting Period for Information Provided........... 54

G4-29

Date of Most Recent Previous Report.................... 54

Describe Organization Supply Chain...................... 35

G4-30

Reporting Cycle........................................................... 54

G4-13

Significant Changes During the Reporting Period
Regarding Size, Structure or Ownership................ 35

G4-31

Contact Point for Questions Regarding theReport or Its Contents............................................... 54

G4-14

Precautionary Approach or Principle
Addressed by the Organization................................ 36

G4-32

In-Accordance Criteria Used and Location of
GRI Content Index...................................................... 54

G4-15

Endorsement of Externally Developed Economic,
Environmental and Social Charters, Principles
or Other Initiatives...................................................... 37

G4-33

Policy and Current Practice with Regard to
Seeking External Assurance for the Report........... 55

G4-16

Memberships in Associations (Such as Industry
Associations) and/or National /International
Advocacy Organizations in Which theOrganization: Has Positions in Governance Bodies;
Participates in Projects or Committees; Provides
Substantive Funding Beyond Routine Membership
Dues; or Views Membership as Strategic.............. 382

Table of Contents
Governance, Ethics and Integrity

G4-EC5

Range of Ratios of Standard Entry-level Wageby Gender Compared to Local Minimum Wageat Significant Locations of Operation..................... 68

G4-EC6

Details on Whether the Organization Has
Appointed an Executive-level Position or
Positions with Responsibility for Economic,
Environmental and Social Topics, and Whether
Post Holders Report Directly to the Highest
Governance Body....................................................... 58

Procedures for Local Hiring and Proportion of
Senior Management Hired from the Local
Community at Significant Locations ofOperation...................................................................... 68

G4-EC8Significant Indirect Economic Impacts, Including
the Extent of Impacts................................................ 69

G4-38

Composition of the Highest Governance Body
and Its Committees.................................................... 59

Environmental

G4-39

Details on Whether the Chair of the Highest
Governance Body is Also an Executive Officer(and, if so, His or Her Function Within the
Organization’s Management and the Reasonsfor This Arrangement)............................................... 59

G4-33

G4-36

G4-45

G4-51

G4-54

G4-56

Governance Structure of the Organization,
Including Committees Under the Highest
Governance Body....................................................... 58

Highest Governance Body’s Role in the
Identification and Management of Economic,
Environmental and Social Impacts, Risks andOpportunities............................................................... 59
Remuneration Policies for the Highest
Governance Body and Senior Executives for the
Following Types of Remuneration........................... 59
Ratio of the Annual Total Compensation for theOrganization's Highest-paid Individual in EachCountry of Significant Operations to the Median
Annual Total Compensation for All Employees(Excluding the Highest-paid Individual) in theSame Country............................................................. 60
Organization’s Values, Principles, Standards andNorms of Behavior Such as Codes of Conduct
and Codes of Ethics................................................... 60

Economic Performance

DMA EN

Disclosure on Management Approach................... 75

G4-EN3

Energy Consumption Within Organization............ 78

G4-EN4

Energy Consumption Outside the Organization... 79

G4-EN5

Energy Intensity.......................................................... 79

G4-EN6

Reduction of Energy Consumption......................... 80

G4-EN7

Reduction in Energy Requirements of Products
and Services................................................................ 80

G4-EN8

Total Water Withdrawal by Source.......................... 81

G4-EN9Water Sources Significantly Affected by
Withdrawal of Water.................................................. 81

G4-EN10Percentage and Total Volume of Water
Recycled and Reused................................................ 81

G4-EN15

Total Direct Greenhouse Gas Emissions
by Weight..................................................................... 81

G4-EN16

Energy Indirect Greenhouse Gas (GHG)
Emissions (Scope 2).................................................. 82

G4-EN17

Other Relevant Indirect Greenhouse Gas
Emissions by Weight (Scope 3)............................... 82

G4-EN18

Greenhouse Gas Emissions Intensity..................... 83

G4-EN19

Reduction of Greenhouse Gas Emissions............. 84

G4-EN20

Emissions of Ozone-Depleting Substances.......... 84

G4-EN21

NOx, SOx and Other Significant Air Emissions
by Type and Weight.................................................... 84

DMA EC

Disclosure on Management Approach................... 63

G4-EC2Financial Implications and Other Risks andOpportunities for the Organization’s Activities
Due to Climate Change.............................................. 65

G4-EC3Coverage of the Organization's Defined Benefit
Plan Obligations.......................................................... 67

G4-EN22

Total Water Discharge by Quality
and Destination........................................................... 85

G4-EC4Significant Financial Assistance Received
from Government....................................................... 68

G4-EN23

Total Weight of Waste by Type andDisposal Method......................................................... 85

3

Table of Contents
Environmental (cont.)
G4-EN24

Total Number and Volume of Significant Spills.... 86

G4-EN25

Weight of Transported, Imported, Exported orTreated Waste Deemed Hazardous Under theTerms of the Basel Convention Annex I, II, III, and
VIII, and Percentage of Transported Waste
Shipped Internationally.............................................. 86

G4-EN26

Identity, Size, Protected Status, and Biodiversity
Value of Water Bodies and Related Habitats
Significantly Affected by the Reporting
Organization’s Discharges of Water
and Runoff................................................................... 86

G4-EN27

Initiatives to Mitigate Environmental Impacts of
Products and Services, and Extent of
Impact Mitigation....................................................... 87

G4-EN28

Percentage of Products Sold and Their Packaging
Materials That Are Reclaimed by Category........... 88

G4-EN29

Monetary Value of Significant Fines and Total
Number of Non-Monetary Sanctions for
Non-Compliance with Environmental Laws
and Regulations.......................................................... 88

G4-EN30

Significant Environmental Impacts of Transporting
Products and Other Goods and Materials for theOrganization's Operations, and Transporting
Members of the Workforce....................................... 88

G4-EN31

Total Environmental Protection Expendituresand Investments by Type.......................................... 88

G4-EN34

Number of Grievances About Environmental
Impacts Filed, Addressed, and Resolved ThroughFormal Grievance Mechanisms............................... 88

Social: Labor Practices and Decent
Work Indicators
DMA LA

Disclosure on Management Approach................... 92

G4-LA1

Total Number and Rates of New Employee Hiresand Employee Turnover by Age Group, Genderand Region................................................................... 94

G4-LA2

Benefits Provided to Full-Time Employees That
are Not Provided to Temporary or Part-Time
Employees, by Major Operations............................. 96

4

G4-LA3Return to Work and Retention Rates After Parental
Leave, by Gender........................................................ 96

G4-LA4

Minimum Notice Period(s) Regarding Significant
Operational Changes, Including Whether It Is
Specified in Collective Agreements........................ 97

G4-LA5Percentage of Total Workforce Represented inFormal Joint Management-worker Health and
Safety Committees That Help Monitor and Advise
on Occupational Health and Safety Programs..... 97

G4-LA6

Type of Injury, Rates of Injury, Occupational
Diseases, Lost Days, and Absenteeism,
and Number of Work-related Fatalities by
Region and Gender..................................................... 97

G4-LA7

Workers with High Incidence or High Risk of
Diseases Related to Their Occupation................... 98

G4-LA8

Health and Safety Topics Covered in Formal
Agreements with Trade Unions............................... 98

G4-LA9Average Hours of Training Per Year Per Employee
by Gender and by Employee Category................... 98

G4-LA10Programs for Skills Management and Lifelong
Learning That Support the Continued
Employability of Employees and Assist Them inManaging Career Endings........................................ 99

G4-LA11Percentage of Employees Receiving Regular
Performance and Career Development Reviews,
by Gender................................................................... 100

G4-LA12Composition of Governance Bodies andBreakdown of Employees Per Employee Category
According to Gender, Age Group, Minority Group
Membership and Other Indicators of Diversity... 100

G4-LA13

Ratio of Basic Salary and Remuneration of
Women to Men by Employee Category, by
Significant Locations of Operation........................ 102

G4-LA16

Number of Grievances About Labor Practices
Filed, Addressed and Resolved Through Formal
Grievance Mechanisms........................................... 102

Table of Contents
Social: Human Rights

Social: Society

DMA HR

Disclosure on Management Approach................. 105

DMA SO

Disclosure on Management Approach................. 112

G4-HR1

Percentage and Total Number of Significant
Investment Agreements and Contracts That
Include Human Rights Clauses or That Have
Undergone Human Rights Screening................... 107

G4-SO1

Percentage of Operations with Implemented Local
Community Engagement, Impact Assessments
and Development Programs.................................. 114

G4-HR2

Total Hours of Employee Training on Policies andProcedures Concerning Aspects of Human
Rights That Are Relevant to Operations, Including
the Percentage of Employees Trained.................. 107

G4-SO2

Operations with Significant Potential or Actual
Negative Impacts on Local Communities........... 115

G4-SO3

Percentage and Total Number of Business Units
Analyzed for Risks Related to Corruption............ 115

G4-HR3

Total Number of Incidents of Discrimination andCorrective Actions Taken........................................ 107

G4-SO4

Communication and Training on Anti-Corruption
Policies and Procedures.......................................... 115

G4-HR4

Operations and Significant Suppliers Identified
in Which the Right to Exercise Freedom of
Association and Collective Bargaining May Be at
Significant Risk, and Actions Taken to Support
These Rights.............................................................. 107

G4-SO5

Actions Taken in Response to Incidentsof Corruption............................................................. 115

G4-SO6

Total Value of Financial and In-Kind Contributions
to Political Parties, Politicians and Related
Institutions by Country............................................ 115

G4-HR5

Operations and Significant Suppliers Identified as
Having Significant Risk for Incidents of Child
Labor, and Measures Taken to Contribute to the
Elimination of Child Labor....................................... 108

G4-SO7

Total Number of Legal Actions for AntiCompetitive Behavior, Anti-Trust and Monopoly
Practices and Their Outcomes.............................. 115

G4-HR6

Operations and Significant Suppliers Identified as
Having Significant Risk for Incidents of Forced
or Compulsory Labor, and Measures toContribute to the Elimination of All Forms ofForced or Compulsory Labor................................. 108

G4-SO8

Monetary Value of Significant Fines and Total
Number of Non-Monetary Sanctions for NonCompliance with Laws and Regulations.............. 115

G4-HR7

Percentage of Security Personnel Trained in the
Organization’s Policies or Procedures Concerning
Aspects of Human Rights That Are Relevant
to Operations............................................................. 109

G4-HR8

Total Number of Incidents of Violations
Involving Rights of Indigenous People andAction Taken.............................................................. 109

G4-HR11Significant Actual and Potential Negative Human
Rights Impacts in the Supply Chain andActions Taken............................................................ 109

G4-HR12

Number of Grievances Related to Human Rights
Filed, Addressed, and Resolved Through Formal
Grievance Mechanisms........................................... 109

5

Table of Contents
Social: Product Responsibilities
DMA PR

Disclosure on Management Approach................. 118

G4-PR1

Percentage of Significant Product and Service
Categories for Which Health and Safety Impacts
are Assessed for Improvement............................. 119

G4-PR2

Total Number of Incidents of Non-Compliancewith Regulations and Voluntary Codes
Concerning Health and Safety Impacts andServices During Their Life Cycle by Typeof Outcomes.............................................................. 119

G4-PR3

Type of Product and Service Information Requiredby Procedures and Percentage of Significant
Products and Services Subject to Such
Information Requirements...................................... 120

G4-PR4

Total Number of Incidents of Non-Compliancewith Regulations and Voluntary Codes Concerning
Product and Service Information and Labeling,
by Type of Outcomes............................................... 120

G4-PR5Practices Related to Customer Satisfaction,
Including Results of Surveys Measuring
Customer Satisfaction............................................. 120

G4-PR6

Sale of Banned or Disputed Products.................. 121

G4-PR7

Total Number of Incidents of Non-Compliancewith Regulations and Voluntary Codes
Concerning Marketing Communications, Including
Advertising, Promotion and Sponsorship by
Type of Outcomes.................................................... 121

G4-PR8

Total Number of Substantial Complaints
Regarding Breaches of Customer Privacy and
Losses of Data.......................................................... 121

G4-PR9

Monetary Value of Significant Fines for
Non-Compliance with Laws and Regulations
Concerning the Provision and Use of Products
and Services.............................................................. 121

Glossary and Acronyms............................................................... 122

6

7

Our Mission: To Improve The Human Condition
Letter from Our CEO
Agilent teams are passionate about providing our customers
with trusted answers to complex challenges. Whether we arehelping our customers keep food supplies safe; reducing air,water or soil pollution; or fighting cancer with new more
personalized diagnostics and therapeutics, we know thattogether with our customers, we are making a tangible
difference in the lives of people around the world. In fact,
our mission is “to improve the human condition.”
Our commitment extends to how we achieve our businessgoals. All of our decisions are deeply rooted in our values,
which to us, means doing the right thing for customers, employees and the planet. We set clear
metrics and we work to continuously improve.
We Create Sustainable Products and Solutions
Nearly 85 percent of the laboratories we serve have told us they have sustainability goals in place. We support themthrough product innovations that not only meet strict international standards, but also take less space, use less energy
and water, and produce lower emissions. Over the past year, we introduced game-changing products that help meetthose goals, and we are committed to annual R&D investments to ensure further progress. We are also expanding ourgreen logistics to reduce shipping and packaging.
We Operate with Environmental Responsibility Everywhere in the WorldWe challenge ourselves with increasingly tougher goals for our operations. We are making major investments to
reduce the amount of power we consume and waste we discard, and we are beginning to see strong results. We
continue to make progress toward our goal of diverting 95 percent of solid waste from landfills by 2020. We replaced
traditional lighting with LEDs in sites around the world, resulting in about 40 percent greater energy efficiency. We havealso invested in innovative lower-carbon electricity generation systems at our largest U.S. sites, and expect an estimated
25 percent reduction in carbon dioxide compared to the less efficient coal and gas power generators. And we beat ourgoal of six percent water consumption reduction worldwide to achieve a nine percent reduction.

We Embrace a Culture of Diversity and Inclusion
Agilent is a truly global company with customers in more than 110 countries. We value the cultural diversity of ourcustomers, our partners and our teams. A wide variety of perspectives yields richer results and benefits all of us. While
diversity and inclusion are part of our culture, we created a formal program in 2017, which I believe will ensure focus
across the company in this important area. We know that diversity and inclusion are key drivers of innovation, superiorbusiness results, and making Agilent an even greater place to work.
We Invest in Employees and Communities									Citizenship commitments aren’t only company-level initiatives. Agilent employees are incredibly generous. They
contributed to 600 nonprofits last year, matched by the Agilent Technologies Foundation. We also support ouremployees in sharing of their time and talent in community volunteer activities by providing them with up to one fullweek per year paid time off to do so. Last year many employees took advantage of our Volunteer Time Off policy, evencombining this benefit with their personal vacations to support volunteer projects around the world. I am inspired bytheir personal stories.
In 2017, we established the Agilent Employee Assistance Fund, which allows employees to contribute to funds for theirfellow employees or to apply to receive funds if affected by a natural disaster. We continue to support programs thatgive students, from middle school through university, new education opportunities, particularly supporting programs
that encourage girls to pursue careers in the sciences. We help bring science to life through hands-on experiments thatour volunteers conduct with students everywhere from local libraries to the largest science museums in the world, andwe provide hundreds of teacher development opportunities.
Agilent is a leader in our industry. We take our leadership position seriously. And we believe that is our responsibility tohelp build a safer, more sustainable world and improve the human condition. It is our mission and the foundation of ourculture.
The following report details our progress and outlines some of the high expectations we have for ourselves.
We welcome your interest, feedback and partnership as we work to improve the human condition.

Mike McMullen
President and CEO

9

One Agilent Values
We strive to work as One Agilent, always thinking from an external customer perspective. Our
values are the foundation for every decision we make and every action we take. They shape ourinteractions with our employees, investors, customers and suppliers. Quite simply, they are part ofeverything we do.
Innovation and Contribution
We are committed to delivering trusted answers to our customers throughinnovative products, solutions, software and services.
Trust, Respect and Teamwork
We treat all individuals with respect. We create a diverse and inclusive
environment built on respect for each person’s ideas and contributions.
We value the power of a global, diverse workforce.
Uncompromising Integrity
Integrity is a top company priority and the basis for all relationships withinvestors, customers, competitors, suppliers and employees. We adhere
to the highest standards of business ethics and regularly provide updated
training for all employees.
Speed
We anticipate and respond to customer and business needs with a sense ofurgency. We act decisively to make rapid course corrections if needed.
Focus
We act with a one company mindset, and prioritize and simplify tounderstand what’s really important in delivering trusted answers forour customers.
Accountability
We do what we say we’ll do. We make straightforward commitments andfollow through on them.

10

Every decision we make andevery action we take is rooted in
our One Agilent Values. They arepart of everything we do.

Agilent Sustainability Statement
We are committed to sustainability and contribute through our own operations and innovativetechnologies that enable our customers to address complex global issues. Our mission is to“improve the human condition” and we believe sustainability is an important part of meeting
our mission. All of our actions are based on our long-standing values, and achieved with
uncompromising integrity. Our culture includes respect for the contributions of every employee
in our global workforce. We support the communities in which we live and work, and encourage
employees to share their time and talents in their communities.				
Our Sustainability Guiding Principles:•• Create employee work environments that are safe,
healthful and conducive to collaboration and innovation.
•• Enable our customers to operate more sustainably
and address world challenges through the use of our
products and services.
•• Reduce environmental impact of our operations
through resource conservation and waste reduction.

•• Drive consistent, responsible profit.
•• Embrace diversity and inclusion in all aspects ofour business.
•• Be an economic, intellectual and sustainable leader incommunities and countries where we operate.

Specific Agilent Actions:•• Develop products designed to enhance the 		sustainability initiatives of our customers.

•• Invest to ensure continuous improvements in energy
efficiency, meeting a 10 percent reduction by 2024.

•• Partner with our suppliers to operate sustainably anddrive full transparency from vendors regarding
sustainable products and services.

•• Reduce per capita water usage at all sites by 		
20 percent by 2024.

•• Continue to provide the most healthful and safe
workspaces possible through sustainable renovations,operations and certifications.
•• Identify sustainability metrics and track progress
throughout our operations and supply chain. Ensurecompliance through a combination of self and thirdparty audits and certifications.
•• Continue progress toward 95 percent diversion ofsolid waste from landfills by 2020.

•• Continue to encourage and develop diversity andinclusion in our workforce, investing in programs that
advance these principles.
•• Encourage employees to share their knowledge andtalents in building sustainable communities, by providing paid volunteer time off, matching their charitable
contributions, and encouraging science education
through a variety of Agilent science programs.
•• Report on our sustainability practices and progress
to employees, investors and customers on a 		regular basis.

Products

We create sustainable products and solutions that meetincreasingly strict international standards and help customers
meet their sustainability goals by using less energy and water,
producing lower emissions and requiring less space.

Sustainability Through Innovation
Agilent is committed to innovation over the long term. Research & Development is such a highpriority that every year we invest at least eight cents on every dollar of revenue into R&D in ourbusinesses and central research labs. We look beyond the evolution of our current products
and platforms to create the technologies and applications that will become the foundation for
tomorrow’s successes in helping our customers’ meet their challenges. This includes helping
them meet sustainability goals in their own laboratories.
Some examples include innovations to reduce the energy consumption of new products such as
our industry-changing Intuvo 9000 gas chromatograph and our IDP dry scroll pumps which are
oil-free and used in applications such as mass spectrometry which require low pressure vacuum
technology. Our Ultivo Triple Quadrupole LC/MS is 70 percent smaller than its predecessor, andcorrespondingly uses less energy. The 4210 MP-AES is both more sustainable and safer than
traditional atomic absorption for multi-element analysis as it runs on air instead of flammablegases. Sustainability is very much a driver in our innovation processes and it is an important part ofour mission of “improving the human condition.”
Darlene Solomon, Ph.D.
Agilent Senior Vice President and Chief Technology Officer

Intuvo 9000 Gas Chromatograph System•• Uses an efficient direct heating system that requires less than half theelectrical power of a conventional GC.
•• Takes up about half the bench space of a conventional air-bath oven GC.
•• Ferrule-free direct connections with plug-and-play flow path components
eliminate a major source of maintenance and complexity.
•• Disposable Guard Chip eliminates the need for cumbersome column
trimming.

13

Sustainability Through Innovation
IDP Dry Scroll Pumps•• Oil free vacuum pumps for Gas Chromatography/Mass Spectrometry areclean, green and affordable, and completely remove the need to use any
oil in the analytical process.
•• Eliminates the risk of hydrocarbon contamination in the vacuum system.
•• Closed system from inlet to exhaust (particularly well suited for rare gas
and helium recirculation applications) reduces toxic gas emissions.

Ultivo Triple Quadrupole Liquid Chromatograph/Mass Spectrometer•• Reduces space requirements, as it is the smallest footprint of any Liquid
Chromatograph/Triple Quadrupole on the market-price performance 		per square foot ratio leading to reduced costs and fastest path toachieving return on investment.
•• VacShield vacuum provides vent-less ion injector exchange capabilities
that reduce wear and tear and facilitates rapid front-end maintenance.

4210 MP-AES•• Reduces water consumption as the system does not use any water toanalyze samples; runs on air instead of combustible gases.
•• Improves laboratory safety – in addition to eliminating flammable andoxidizing gases, the MP-AES eliminates the need to plumb multiple gases
into the laboratory, or manually transport and handle gas cylinders.
•• Runs unattended without flammable or expensive gas supply, 		dramatically reducing operating costs.

14

15

Operations

Environmental responsibility is a fundamental part of how we
operate. We are making major investments to reduce power
consumption and waste – and we’re beating our own goals to
cut water use worldwide.

Sustainability Strategy
Agilent’s approach to sustainability is multi-faceted and is an integral part of our instrument andsolution design, how we operate our facilities, supplier selection, and most important, how wetreat our employees. We set metrics for ourselves and measure our progress on a regular basis.
Our sustainability strategy includes:
Products•• Ensuring our products meet or exceed their published specifications.
•• Ensuring our products comply with safety and environmental standards
and regulations.
•• Innovating to increase the sustainability of the products and solutions weoffer our customers.
Our Operations•• Investing in and driving continuous improvement in environmental
sustainability through recycling, conservation of resources, prevention 		of pollution, product development and promotion of environmental
responsibility among our employees.

•• Informing suppliers and contractors of our environmental and social
responsibility expectations. Requiring them to adopt management
practices aligned with our expectations.

“Agilent is investing in innovative
new lower carbon electricity
generation systems at our largest
U.S. operations that will produce
less carbon dioxide than fromtraditional fossil fuel power
stations. These installations will
reduce our overall emissions whilesaving Agilent money.”•• Informing suppliers and contractors of our occupational health andsafety expectations. Requiring them to adopt sound occupational healthand safety management practices.

– Scott Nixon
Global Environmental Health andand Safety Manager•• Ensuring our operations comply with applicable environmental regulations.
•• Conducting our operations in a manner committed to the conservationof resources, prevention of pollution and promotion of environmental
responsibility.

Our People and Communities•• Conducting our business with uncompromising integrity and promoting
human rights within the company’s sphere of influence.
•• Ensuring employee engagement in the success of the company.
•• Ensuring we are an economic, intellectual and social asset to eachcountry and community in which we operate.
•• Creating health and safety practices and work environments that enable
alll employees to work in a safe and secure environment.
Economic Value•• Creating economic value for our shareholders.
•• Achieving our financial objectives in a sustainable and 		
responsible manner.
17

In 2017, Agilent completed key energy-saving installation
projects at our sites in Denmark, Germany, Italy, the U.S.,
China and Singapore.
A key component of the projects was the replacementof traditional lighting with LEDs, which are typically
about 40 percent more energy efficient than traditional
fluorescent lights.
These projects will reduce annual electricity consumption
by about 6,000 MWh, which is equivalent to a reductionof over 3,000 tons of carbon dioxide produced every year.
These $3.8 million energy-saving investments will also
save Agilent about $1.1 million annually.

Operations Policies
Supplier Code of Conduct Policy
Our Supplier Code of Conduct Policy states that we will not establish
or maintain a business relationship with a supplier if we believe that its
practices violate local laws or basic international principles relating to humanrights, anti-corruption, bribery, labor standards or environmental protection.
We expect our suppliers, and their suppliers, to adhere to environmental andsocial responsibility principles that are similar to those valued in Agilent.
Conflict Minerals Policy
Agilent supports the goal of ending violence, human rights violations andenvironmental devastation in the Covered Countries. We are committed
to complying with all requirements applicable to our company under the
Conflict Minerals Rule. We are also committed to sourcing components andmaterials from organizations that share our values around human rights,
ethics and environmental responsibility.

At Agilent, we define quality as
customer-perceived value. We know
our customers want the best returnon their investment. That’s why weensure our products and services
are delivered to the level and quality
our customers expect.

Quality Policy
We earn customers’ loyalty by providing products and services of the highest
quality and greatest value.
Political Activities
Agilent may contribute to dialogue and decision-making on public policies
affecting the company, our employees and operations. In 2017, Agilent
provided no financial or in-kind contributions to any political party or politicalcandidate.
Anti-Corruption Policy
One of Agilent’s most important company assets is our reputation forethical behavior, honesty and fair dealing. Agilent’s anti-corruption policy
incorporates the common elements of anti-corruption laws and regulations
worldwide that apply to Agilent’s business. Learn more at 			Global Anti-Corruption Policy.

19

PeopleWe value a culture of diversity and inclusion based on the belief
that a wide variety of perspectives yields richer results andbenefits across Agilent.
We invest in our employees and communities where we operate.
We provide paid time off for employees to volunteer at charities
worldwide, and we match their personal donations to nonprofits.
We also contribute to science education and a variety of charities
globally through the Agilent Technologies Foundation.

People Policies
Environmental Health and Safety Policy
Agilent is committed to providing healthy and safe work environments
and processes that enable our people to work injury-free and illness-free
while acting in an environmentally responsible manner. Learn more at
Environmental Health and Safety Policy.
Human Rights and Labor Policy
Agilent conducts business with uncompromising integrity and promotes
human rights within the company’s sphere of influence. Learn more at
Agilent’s Human Rights and Labor Policy.
Employee Volunteerism Policy
Agilent employees may use up to six days a year of company time, withmanagers' approval, to volunteer at charitable organizations that alignwith Agilent’s values.
Privacy Principles
Agilent is committed to respecting and protecting the privacy and personal
information of customers, employees and partners. Learn more at
Agilent Privacy Statement.
Employee Diversity, Inclusion, Accessibility and Work/Life Balance
Agilent’s commitment to diversity and inclusion helps us to be a great place
to work, ignite innovation and deliver superior business results. Agilent
applies a range of policies, programs and practices to promote diversity,
inclusion, accessibility and work/life balance, including:“Agilent understands the importanceof employees living a well-rounded
life. I have had the support of mymanagers to make flexible work
arrangements effective for mycareer and for my family. Our culture
respects that each employee brings aunique story and perspective to theirwork and recognizes the value that
adds to our global team.”– Colleen Fleming
Manager, Diversity and Inclusion•• Nondiscrimination policy•• Accessibility policy•• Education-assistance program•• Employee-assistance program•• Employee network group guidelines•• Balanced approach between campus recruiting and experienced hiring•• Harassment-free work environment•• Flexible and part-time work schedules when possible

21

“Through Agilent’s volunteer time off program, I combined
my personal vacation with helping others in Guatemala.
I volunteered at 'Long Way Home,’ where I helped to build
a local green school and conducted science education
programs. Agilent’s VTO is a great way to motivate
employees to step out of their comfort zone, and of course
it shows that the company is socially responsible.”– Pablo Del Valle, 							Marcom Specialist, Spain

Philanthropy
Living Our Values Through Agilent Action
We are committed to strengthening local and global initiatives that help to improve the humancondition. A priority for Agilent is our support of programs that give students—from middle
school through university—new educational opportunities. We also make grants to 			undergraduate university teaching labs.
Our giving does not end with our financial contributions. We help
to bring science to life through hands-on science experimentsthat our employee volunteers conduct with students globally,
and we provide hundreds of teacher development opportunities.
Agilent believes that good citizenship is a reflection of
our mission and values. That is why we also encourage
our employees to personally share their time and talent incommunity volunteer activities by providing them with up
to six days per year paid time off to do so. And we match
employees’ gifts to non-profits, universities and hospitals.
The Agilent Technologies Foundation also funds the creation of
key initiatives globally in areas in which we have expertise. We
have funded education, food safety and human health projects.

Agilent Technologies Foundation2017 Philanthropy

9%

5%

86%

University Relations
Science, Education &Other Community Programs
Employee Giving
Matching Programs

Strengthening Dairy Safety in China								When Agilent learned that there were few, if any, specificsafety standards for dairy products in China, and children
were suffering from milk-borne illness, the Agilent Foundation
partnered with the China Dairy Association to create a training
and testing lab for about 500 dairies in China. Since the initialproject began, the country now has adopted major safety
standards that are some of the strictest in the world.

23

Recognition

We are honored to be in the company of organizations thatare doing innovative work in the areas of sustainability andemployee engagement.

Awards and Recognition
Innovations•• 2017 Company of the Year, Instrument Business Outlook•• Analytical Science Top 15 Innovations: Agilent Ultivo Triple
Quadrupole LC/MS system together with the Agilent 1260
Infinity II Prime LC and Agilent Captiva Enhanced Matrix
Removal–Lipid technology•• Dow WestTec Scientific Excellence Award for revolutionary
JetClean Self-Cleaning Ion Source•• ADS Security Innovation Award in U.K.
•• Excellent Supplier for 2017 by Zhejiang Jingsheng
Mechanical & Electrical Co., Ltd.
•• 2017 Scientists' Choice Award for Best New ClinicalLaboratory Product•• ACCSI Most Popular Scientific Instrument Award•• ACCSI Most Influential Foreign Manufacturer Award•• Operational Excellence Leadership Awards at the 2017
Manufacturing Leadership Awards•• Brandon Hall Group Bronze Award for Excellence in 		
Leadership Development
Products and Operations•• #17 Barron’s 100 Most Sustainable Companies in the U.S.
•• Gold Class Sustainability Award from RobecoSAM•• AAA rating in environmental, social and governanceperformance from Morgan Stanley Capital International•• The Intuvo 9000 GC system was named a finalist in the 2017
Sustainability Awards from Business Intelligence Group•• ACCSI Green Product of the Year25

Awards and Recognition
PeopleAgilent is included on these lists:•• Forbes JUST 100: 						America’s Best Corporate Citizens list•• Forbes Global 2000 Best Employers 2017•• Forbes America’s Best Employers 2017•• Wall Street Journal Management Top 250•• Learning! 100 Award for Global Strategy Deployment•• Best Employers 2017, Italy, Panorama News Magazine•• Top Employers 2017, Germany, FOCUS Magazine•• Most Popular Employer Award in the Scientific Instruments
Industry 2017, Instrument Information Network (China)•• Best Employer Brand Award, Malaysia 2017, 			
Employer Branding Institute•• Best Employer Brand Award, Gurgaon (India) 2017, 		Employer Branding Institute

26

27

Organizational Profile

G4-3

Name of the Organization

G4-4

Activities, Brands, Products and Services

G4-5

Location of Organization’s Headquarters

G4-6

Number of Countries Where the Organization Operates, andNames of Countries with Either Major Operations or That Are
Specifically Relevant to the Sustainability Issues Covered in
the Report

G4-7

Nature of Ownership and Legal Form

G4-8

Markets Served (Including Geographic Breakdown, Sectors 		
Served and Types of Customers/Beneficiaries)

G4-9

Scale of the Reporting Organization

G4-10

Information on Employees and Other Workers

G4-11

Employees Covered by Collective Bargaining Agreements

G4-12

Describe Organization Supply Chain

G4-13

Significant Changes During the Reporting Period Regarding 		Size, Structure, or Ownership

G4-14

Precautionary Approach or Principle Addressed by
the Organization

G4-15

Endorsement of Externally Developed Economic, Environmental
and Social Charters, Principles, or Other Initiatives

G4-16

Memberships in Associations (Such as Industry Associations)
and/or National/International Advocacy Organizations in Which
the Organization: Has Positions in Governance Bodies;
Participates in Projects or Committees; Provides Substantive
Funding Beyond Routine Membership Dues; or Views
Membership as Strategic
29

Organizational Profile
Agilent is a global leader in life sciences, diagnostics and appliedchemical markets, providing comprehensive and integrated
workflow solutions that include scientific instruments, software,
services, consultancy, consumables and teams with deep market
knowledge helping customers achieve superior scientific andeconomic outcomes. Our customers are the world’s analytical,
research and diagnostics laboratories.

Agilent at a Glance
Our 14,000 employees serve customers in
110 countries around the world.

= Major sites and logistics centers30

G4-3 Name of the Organization
Agilent Technologies Inc.
G4-4 Activities, Brands, Products and Services
Agilent is a global leader in life sciences, diagnostics and applied chemical markets,providing application focused solutions that include instruments, software, services
and consumables for the entire laboratory workflow. For the fiscal year ended October
31, 2017, we have three business segments comprised of the life sciences and appliedmarkets business, the diagnostics and genomics business and the Agilent CrossLabbusiness.
Life Sciences and Applied Markets BusinessLife sciences and applied markets business focuses primarily on the following fivemarkets:•• The Pharmaceutical, Biotechnology,
CRO & CMO Market•• The Life Science Research Market•• The Chemical & Energy Market•• The Environmental & Forensics Market•• The Food Market

Life science and applied markets products and applications:•• Liquid Chromatography•• Gas Chromatography•• Mass Spectrometry•• Spectroscopy•• Software and Informatics•• Lab Automation and Robotics•• Automated Electrophoresis 		and Microfluidics•• Vacuum Technology•• Cell Analysis

Diagnostics and Genomics Business
Diagnostics and genomics business is composed of five areas of activity:•• Genomics•• Nucleic Acid Contract Manufacturing
and Research and Development•• Pathology•• Companion Diagnostics•• Reagent Partnership Businesses

Diagnostics and genomics products serve into six main areas of work:•• Pathology•• Specific Proteins and Flow Reagents•• Target Enrichment•• Nucleic Acid Solutions•• Cytogenetic Research Solutions
and Microarrays•• PCR and qPCR Instrumentation and
Molecular Biology Reagents

Agilent CrossLab BusinessAgilent CrossLab markets include:•• The Pharmaceutical, Biotechnology,
CRO & CMO Market•• The Life Science Research Market•• The Chemical & Energy Market•• The Environmental & Forensics Market•• The Food Market•• The Diagnostics and Clinical Market

Agilent CrossLab products, applications and services:•• Chemistries and Supplies•• Services and Support•• Remarketed Instruments
31

Agilent Technologies Research Laboratories
Agilent Technologies Research Laboratories creates competitive advantage throughhigh-impact technology, driving market leadership and growth in Agilent's corebusinesses and expanding Agilent's footprint into adjacent markets. It covers a wide
range of scientific and engineering fields, including biology, chemistry, distributed
measurement, image processing, mathematics, nano/microfabrication, microfluidics,
software, physics and physiology.
G4-5 Location of Organization’s Headquarters
Agilent Technologies Inc.
5301 Stevens Creek BoulevardSanta Clara, CA 95051+1 408-345-8886
G4-6 Number of Countries Where the Organization Operates, and Names ofCountries with Either Major Operations or Those Are Specifically Relevant to the
Sustainability Issues Covered in the Report
Agilent serves customers in 110 countries.
Our research and development facilities are located in the U.S., Australia, China,
Denmark, Germany, Italy, Japan, Malaysia, Singapore and the United Kingdom. Major
manufacturing facilities are located in the U.S., Germany, Denmark, Malaysia and 		Singapore. In addition, we operate Logistics Centers in the U.S., Germany, Singapore
and nine additional regional hubs.
G4-7 Nature of Ownership and Legal Form
Agilent is listed on the New York Stock Exchange and our ticker symbol is “A”.
G4-8 Markets Served (Including Geographic Breakdown, Sectors Served and Types of
Customers/Beneficiaries)
Markets We Serve: 					Pharmaceutical and Biopharmaceutical: Agilent enables
customers to develop and ensure the quality of life-saving
medicines. We help pharmaceutical labs bring high quality
biologic mediciness to cutomers. We provide software thatcomplies with regulated environments, simplifying thecomplexity of data management for our customers. 		
We provide a complete solution of ample preparation,
separations columns and hardware, mass spectrometers, spectroscopy and software.
Our CrossLab group supports these activities through training, application consulting
and services the improve the productivity and laboratory efficiencies of our customers.
Academia: Our focus in this market is primarily on academic
institutions, large government institutes and privately fundedorganizations. Agilent enables breakthroughs in life sciences,material science and chemical research, offering multi-omic
solutions to accelerate insights and progress in research 		labs. We are a leading partner in academic research andteaching labs.

32

Chemical & Energy: The natural gas and petroleum refining
markets use our products to measure and control the quality of
their finished products and to verify the environmental safety of
their operations. Petroleum refiners use our measurement
solutions to analyze crude oil composition, perform raw
material analysis, verify and improve refining processes andensure the overall quality of gasoline, fuels, lubricants and otherproducts. Our solutions are also used in the development, manufacturing and quality
control of fine chemicals and other industrial applications such as materials analysis.
Agilent is helping to re-engineer and modernize energy labs and collaborates with labs
to set the standards for testing chemicals and petroleum.
Environmental & Forensics: Our instruments, software andworkflow solutions are used by the environmental market for
applications such as laboratory and field analysis ofchemical pollutants in air, water, soil and solid waste toprotect human health. Environmental industry 		
customers include all levels of government, the industrial
and manufacturing sectors, engineering and consulting
companies, commercial testing laboratories and colleges and universities. Drugtesting and forensics laboratories use our instruments, software and workflow solutions
for applications such as analyzing evidence associated with crime, screening athletes for
performance-enhancing drugs, analyzing samples for recreational drugs, or detecting andidentifying biological and chemical warfare agents. This instrumentation is used in either
static or mobile laboratories. Customers include local, state, federal, and international law
enforcement agencies and health laboratories.
Food Safety and Authentication: Agilent supports the testingand surveillance of the supply chain to ensure the world’s foodsupply is safe and authentic. We help laboratories set and 		
ensure the highest standards of food safety, quality 		and authenticity. We work with leading researchers 		
to develop new standards for pesticides, veterinary drug
resides and emerging process contaminants.
Diagnostics and Clinical: Agilent is dedicated to advancing
personalized medicine through precision diagnostics. Our
strategic focus areas in clinical science are to fight cancer,
improve the quality of patient lives through genetics, enable
new discoveries that advance human health, as well as 		to partner for new therapeutics and diagnostics. We work
closely with clinicians, hospitals, pathology and diagnostics
service laboratories and pharmaceutical companies to bring state-of-the-art diagnostics
to patients worldwide.
Agilent CrossLab helps deliver important support through training, applications
consulting and services that improve productivity and laboratory efficiency in all of
our markets.
33

Types of Customers and Beneficiaries: 							Life Sciences and Applied Market							We had approximately 26,000 customers for our life sciences and applied markets
business in fiscal 2017. No single customer represented a material amount of the 		net revenue of the life sciences and applied markets business. A significant numberof our life sciences and applied markets customers are also customers of ourAgilent CrossLab business.
Diagnostics and Genomics 								We had approximately 11,000 customers for our diagnostics and genomics businessin fiscal 2017. No single customer represented a material amount of the net revenue ofthe diagnostics and genomics business.
Agilent CrossLab Business							We had approximately 49,000 Agilent CrossLab customers in fiscal 2017 and no single
customer represented a material amount of the net revenue of the Agilent CrossLabbusiness. A significant number of our Agilent CrossLab customers are also customersof our life sciences and applied markets business.
G4-9 Scale of the Reporting Organization
The company’s 14,000 employees serve customers in more than 110 countries. Agilent
had net revenues of $4.47 billion in fiscal 2017. More details on Company Information.
G4-10 Information on Employees and Other Workers
The total number of employees broken down by type of employment contract andgender:
Employee
Contract Type

Total Number

NumberMale/Female% Male/Female

Full-time

13,5838,533/5,043

63%/37%Part-time372

84/28823%/77%

The total workforce broken down by region and gender by regions:			RegionTotal Number

NumberMale/Female% Male/Female

Americas

4,989

3,021/1,968

60%/40%Asia Pacific

5,197

3,281/1,916

63%/37%

Europe3,762

2,315/1,447

62%/38%34

G4-11 Employees Covered by Collective Bargaining Agreements
Agilent meets all applicable laws, regulations, and standards where we do business.
G4-12 Describe Organization Supply Chain
Agilent's supply chain organizations are chartered to provide optimal value-addedsourcing and procurement services that are:•• Legal, accountable and auditable•• Ethically, environmentally and socially responsible•• Economically effective•• ISO compliant
Our order fulfillment and supply chain organization (“OFS”) centralizes all orderfulfillment and supply chain operations in our businesses. OFS provides resources 		
for manufacturing, engineering and strategic sourcing to our respective businesses.
Each of our businesses, together with OFS, is supported by our global infrastructureorganization, which provides shared services in the areas of finance, information
technology, legal, workplace services and human resources.
To address the potential disruption in our supply chain, we use a number of techniques,
including qualifying multiple sources of supply and redesign of products for alternative
components. In addition, while we generally attempt to keep our inventory at minimallevels, we do purchase incremental inventory as circumstances warrant to protect the
supply chain.
G4-13 Significant Changes During the Reporting Period Regarding Size, Structure,
or Ownership
Agilent continued to expand its solutions through complementary mergers andacquisitions (M&As) in FY17.
We closed the acquisition on Multiplicom, a leading European diagnostics company
with state-of-the-art genetic testing technology and products, in January. Multiplicom's
products and technology significantly strengthened our presence in the genomics
market and enable clinical labs to identify DNA variants associated with genetic diseaseand could help direct cancer therapy. All of Multiplicom’s 90+ employees were offeredemployment with Agilent.
In July, Agilent announced its acquisition of Cobalt Light Systems in Oxford, U.K..
Cobalt brought a team of 52 employees and an innovative suite of benchtop andhandheld/portable Raman spectroscopic instruments for the pharmaceutical industry,
applied markets and public safety. Cobalt became Agilent’s global headquarter for 		
Roman Spectroscopy.

35

We also acquired the molecular and sample barcoding patent portfolios of Population
Genetics Technologies that improve accuracy and sensitivity of next generation
sequencing detection. These features are ideal for the detection of rare-variants incancer and reproductive genetics, including liquid biopsies.
G4-14 Precautionary Approach or Principle Addressed by the Organization
Agilent Enterprise Risk Management							The Agilent Enterprise Risk Management (ERM) program provides a framework for
identifying material risks across the company, determining ownership of the risk, 		
supporting the creation and maintenance of business continuity plan. It ensures theadequacy of plans across key business flows, appropriate testing/drills and theavailability of a central repository for documentation.
The ERM program is managed within Agilent’s Global Infrastructure Services 		organization. Oversight is provided by the Executive Risk Committee, comprised of
the CEO staff, which meets twice per year to review progress, evaluate present andemerging risks, and validate the program that has identified the correct principal risk
area to focus on.
Product Environmental Management						Agilent aims to minimize environmental impact of our products and their packaging.
We are committed to conforming with applicable regulations related to the Restricted
Substances in Products. When a customer decides no longer need a product,
Agilent will take it back for reuse or ensure it is properly recycled. For more information
go to Agilent's Product Take-Back program. In addition, we use tools such as the 		
General Specification for the Environment and our Design for the Environment
Guidelines to help minimize the environmental impacts of product packaging.
Agilent's Materials Declaration Requirements					Agilent requires hazardous and restricted material composition data for the 		purchased materials used in Agilent's products, including parts procured on Agilent's
behalf by third parties, such as contract manufacturers, distributors, and third-party
logistics suppliers.
To meet the various requirements of our customers and product chemical content
restrictions imposed by numerous country laws and regulations, Agilent must maintainmaterial composition data on hazardous substances.
Agilent requests data about regulated hazardous substance content of materials inorder to trade in legal compliance worldwide - we do not ask suppliers about other,
non-regulated substances. Agilent's General Specification for the Environment (GSE)
consolidates all material restrictions into one document, which covers environmental
laws in the Americas, Asia-Pacific and Europe.

36Agilent's Materials Declaration Requirements sets forth materials and substances thatmust be reported to Agilent on a general basis. It not only includes a list of banned
substances, but also defines the process for completing the report and returning theinformation to Agilent.
Chemical Management 								Agilent actively manages its chemical use in all operations and strict controls andprocedures are in place to minimize any potential risks. All new chemicals, forexample, must be pre-approved by competent staff before they can be purchased andused. Agilent also has policies in place to prohibit or restrict the use of certain
particularly hazardous chemicals such as carcinogenic, mutagenic or reprotoxic
substances. Chemical safety related information and mandated training is available
to everyone who may use or come into contact with potentially hazardous substances.
All site chemical operations are subject to regular audit and inspection as part ofAgilent’s Environmental, Health and Safety Management System.
G4-15 Endorsement of Externally Developed Economic, Environmental and Social
Charters, Principles, or Other Initiatives
Agilent’s policies and practices are consistent with many internationally accepted
charters and principles. In fact, Agilent used the following guidelines, charters and 		principles as we developed our own policies, position statements, and environmental
health and safety management systems.
•• 1987 Montreal Protocol on Substances that Deplete the Ozone Layer and adjusted
by Meetings of the Parties in 1990, 1992, 1995, and 1997; Ozone Secretariat, United
Nations Environmental Program•• California Supply Chain Transparency Act of 2010•• Conventions of the International Labor Organization (ILO)•• Custom Trade Partnership Program Against Terrorism•• Dodd-Frank Wall Street Reform and Consumer Protection Act•• EU Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU•• Global Reporting Initiative—GRI 4.0 sustainability reporting guidelines•• ISO 13485:2003—Medical Devices Quality Management Systems•• ISO 14001:2015—International standard for environmental management systems•• ISO 26000—Standard that provides guidance on social responsibility•• ISO 9000:2005—Quality Management Systems—Fundamentals and Vocabulary•• ISO 9001:2008—Quality Management Systems—Requirements ISO 9000:2005•• OHSAS 18001:1999—Standard for occupational health and safety 		
management systems•• Procurement Strategy Council•• United Nations Guiding Principles on Business and Human Rights•• U.S. Foreign Corrupt Practices Act and those enacted under the OECD 			
Convention on Combating Bribery of Foreign Public Officials in International 		Business Transactions•• U.S. Equal Opportunity laws and accompanying regulations•• U.K. Bribery Act 201037

G4-16 Memberships in Associations (Such as Industry Associations) and/or
National/International Advocacy Organizations in Which the Organization: Has
Positions in Governance Bodies; Participates in Projects or Committees; Provides
Substantive Funding Beyond Routine Membership Dues; or Views Membership as
Strategic
Agilent participates in trade, industry, and professional organizations that are local,
national, and global. Participation helps us achieve business and citizenship goals byenabling us to work with other companies on common issues. Memberships also 		
keep Agilent abreast of industry issues and best practices and provide vehicles
through which we can contribute to and influence public policy. Examples of thesememberships are:•• ANSI, American National Standards Institute•• Association of Talent Development (ATD)•• Boston College Center for Corporate Citizenship•• Category and Sourcing Managers Executive (CASME)•• CALCE (Center for Advanced Life Cycle Engineering)•• Carbon Disclosure Project•• Confederation of Indian Industry•• EDMA - European Diagnostic Manufacturers Association•• Engineering Advisory Board, College of Engineering, University of 		
California, Berkeley•• European Union Committee of the American Chamber of Commerce•• Hackett Benchmarking Research•• Industry Initiatives for Science and Math Education (IISME)•• iNEMI (National Electronics Manufacturers Initiative)•• National Association of Software and Services Companies•• National Research Council of the National Academies•• Stanford University Interdisciplinary Biosciences Advisory Council•• Synthetic Biology Engineering Research Center (SynBERC)•• TechUK Trade association•• The National Medal of Technology and Innovation Nomination 		
Evaluation Committee•• The International Genetically Engineered Machine (iGEM) Foundation•• VDGH German IVD Association•• Visiting Committee for Advanced Technology, National Institutes of Standards 		
and Technology

38

Identified Material Aspects and Boundaries

G4-17 List of Entities Included in Consolidated Financial Statements
G4-18 Process for Defining Report Content and Aspect Boundaries
G4-19 List All the Material Aspects Identified
G4-20 Aspect Boundaries Within Organization
G4-21 Aspect Boundaries Outside Organization
G4-22 Restatements of Information Provided in Earlier Reports
G4-23 Significant Changes from Previous Reporting Periods

40

Identified Material Aspects and Boundaries
G4-17 List of Entities Included in Consolidated Financial Statements
We report on our subsidiaries and affiliates where we have direct operational
control, unless otherwise noted. Significant year-over-year changes arenoted. Where possible, we also use consistent reporting measures, such as
per square foot rather than per building or per site. The environmental datafor 2017 is reported for 19 locations. These 19 locations meet the reporting
criteria of being ISO 14001 certified or included in Agilent’s EHS Management
System program, sites with a footprint of greater than 50,000 square feet, or
those with potentially high environmental impacts.

Asia Pacific

EuropeAmericas

Australia: Mulgrave
China: Shanghai
India: Manesar
Japan: Hachioji
Malaysia: Penang
Singapore: Yishun

Germany: Waldbronn
U.K.: Church Stretton
Italy: Torino
Netherlands: Middelburg
Denmark: Glostrup

U.S.: Santa Clara, California
U.S.: Carpinteria, California
U.S.: Folsom, California
U.S.: Boulder, Colorado
U.S.: Colorado Springs, Colorado
U.S.: Newport, Delaware
U.S.: Little Falls, Delaware
U.S.: Cedar Creek, Texas

G4-18 Process for Defining Report Content and Aspect Boundaries
Agilent's Corporate Social Responsibility Report content was developed inconsultation with subject matter experts, consideration of changes inexternal regulations impacting Agilent, and evaluation of feedback fromvarious internal functional stakeholders. Report content was contributed bya wide ranging group of Agilent employees from functions such as Human
Resources, Investor Relations, Corporate Relations, Agilent Foundation,
Environmental Health and Safety Management, Agilent Laboratory,
Regulatory Affairs, Procurement and Global Sourcing.
We also consulted the Global Reporting Initiative (GRI) Sustainability
Reporting Guidelines v4.0 available at GRI Reporting.

41

G4-19 List All the Material Aspects Identified in the Process for 		
Defining Report Content.
Aspect Boundaries
Inside Company

Aspect Boundaries
Outside Company

Economic Performance

All Agilent Operations

Investors

Market Presence

All Agilent Operations

Customers

Indirect Economic
Impacts

All Agilent Operations

Procurement Practices

All Agilent Operations

Material Aspects
Economic

Supply Chain

Environmental
EnergyAll Agilent Sites >50K sqft
or ISO 14001 or EHSMS
any time during this year

Water

All Agilent Sites >50K sqft
or ISO 14001 or EHSMS
any time during this year

Emissions

All Agilent Sites >50K sqft
or ISO 14001 or EHSMS
any time during this year

Effluents and Waste

All Agilent Sites >50K sqft
or ISO 14001 or EHSMS
any time during this year

Products and Services

All Agilent Operations

Compliance

All Agilent Operations

Transport

Employee BusinessTravel, U.S. Fleet

Overall

All Agilent Operations

Supplier Environmental
Assessment

All Agilent Operations

Environmental Grievances
Mechanisms

All Agilent Operations

Customers

Supply Chain

Supply Chain

42

Material Aspects

Aspect Boundaries
Inside Company

Aspect Boundaries
Outside Company

Labor Practices andDecent Work
Employment

All Agilent Operations

Labor Management
Relations

All Agilent Operations

Occupational Healthand Safety

All Agilent Operations

Training and Education

All Agilent Operations

Diversity and Equal
Opportunity

All Agilent Operations

Equal Remuneration for
Women and Men

All Agilent Operations

Supplier Assessment forLabor Practices

All Agilent Operations

Labor Practices Grievance
Mechanisms

All Agilent Operations

Supply Chain

Human Rights
Investment

All Agilent Operations

Non-Discrimination

All Agilent Operations

Freedom of Association
and Collective Bargaining

All Agilent Operations

Child Labor

All Agilent Operations

Supply Chain

Forced or Compulsory
Labor

All Agilent Operations

Supply Chain

Security Practices

All Agilent Operations

Indigenous Rights

All Agilent Operations

Assessment

All Agilent Operations

Supply Chain

Supplier Human Rights
Assessment

All Agilent Operations

Supply Chain

Human Rights Grievances
Mechanisms

All Agilent Operations

Supply Chain

43

Material Aspects

Aspect Boundaries
Inside Company

Aspect Boundaries
Outside Company

Society
Local Communities

All Agilent Operations

Anti-Corruption

All Agilent Operations

Public Policy

All Agilent Operations

Anti-Competitive Behavior

All Agilent Operations

Compliance

All Agilent Operations

Supplier Assessment

All Agilent Operations

Supply Chain

Grievance Mechanisms

All Agilent Operations

Supply Chain

Customer Healthand Safety

All Agilent Operations

Customers

Product and Service
Labeling

All Agilent Operations

Customers

MarketingCommunications

All Agilent Operations

Customer Privacy

All Agilent Operations

Customers

Compliance

All Agilent Operations

Customers

Locations Where We
OperateProduct Responsibilities

44

G4-20 For All the Material Aspects, Define Aspect Boundaries Within Organization
Information for all material aspects defined in G4-19 is reported for all Agilent entities
except for environmental aspects. For environmental material aspects, quantitative
data is reported for 19 locations. These 19 locations meet the reporting criteria of being
ISO 14001 certified or included in Agilent’s EHS Management System program, sites
with a footprint of greater than 50,000 square feet, or those with potentially highenvironmental impacts.
G4-21 For All the Material Aspects, Define Aspect Boundaries Outside Organization
Refer to G4-19.
G4-22 Explanation of the Effect of Any Restatements of Information Provided in
Earlier Reports
We have not made any material restatements from the prior year.
G4-23 Significant Changes from Previous Reporting Periods in the Scope andAspect Boundaries
No significant changes in materiality and boundaries as compared with last year.

45

Stakeholder Engagement

G4-24 List of Stakeholder Groups Engaged by the Organization
G4-25 Basis for Identification and Selection of Stakeholders with
Whom to Engage
G4-26 Approaches to Stakeholder Engagement
G4-27 Key Topics and Concerns Raised Through Stakeholder
Engagement47

Stakeholder Engagement
G4-24 List of Stakeholder Groups Engaged by the Organization
Agilent’s stakeholders include:•• Customers•• Employees•• Investors•• Suppliers•• Government agencies•• Communities•• Neighbors•• Non-governmental organizations•• Industry standard-setting organizations
G4-25 Basis for Identification and Selection of Stakeholders with Whom to Engage
Agilent engages with a wide range of stakeholders on issues that affect the company’s
operations. During business planning, Agilent considers external charters, principles,and guidelines. We also participate in industry and trade groups at local, regional, state,national, and international levels to address emerging issues; develop industry-wide
approaches to environmental and social challenges; and cooperate with governments,
non-governmental organizations and other stakeholders on common concerns.
G4-26 Approaches to Stakeholder Engagement
Agilent engages with our stakeholders through consultation, surveys, ad-hoc feedback
and reviews:•• The Agilent Customer Satisfaction Survey gathers feedback from customers on
their experience interacting with Agilent through its representatives and website
and also with using Agilent’s products and software. Feedback from these surveys
is acted upon in a number of ways. Customers who have expressed dissatisfaction
with an aspect of their Agilent experience in their survey response score are quickly
contacted to address the issue. Customer suggestions and feedback are also used
as inputs into customer experience and product improvement projects. Recent
improvements, for example, include a redesign of the Agilent website that resulted
in significantly improved satisfaction scores around the world.

48

•• The Agilent Leadership Survey is a semiannual survey that allows Agilent employees
to provide feedback on leadership effectiveness. The Leadership Survey is focusedon critical leadership practices that are central to executing Agilent’s business 		
results. Audit results are compared with external best-in-class benchmarks toensure we are performing at the top in our industry.
•• We have ongoing relationships with local, regional, and national regulators
regarding operational areas such as Environmental Health and Safety (EHS),
employee engagement and labor compliance, product environmental and safetycompliance.
Stakeholder Engagement Matrix
Stakeholder Type /Stakeholder GroupFrequency ofEngagement

Agilent Customer
Experience Survey

After recent
customer journey

Customer experience with one of fourjourneys: their journey to decide to purchasefrom Agilent, their product installation
journey, their journey receiving support andtheir journey with using our products. At theconclusion of one of these journeys, selectedcustomers receive an email invitation with alink to the appropriate survey.

Agilent Customer Web
SurveyAfter visiting Agilent
websiteCustomer experience with web touch points.
Customers are invited to answer a survey
after visiting the Agilent website to evaluate
their experience with the Agilent website.

Investor

Direct meetings

Institutional investors regularly request
meetings with our Chief Executive Officer(CEO) and many of them meet with him atleast once a year. He and other members of
the executive staff attend investor
conferences where they give presentations
and meet with investors one-on-one.
Analysts who research our company andsector also have regular contact with our
CEO and our Chief Financial Officer (CFO).
Those analysts are in constant contact withinstitutional investors and act as a feedback
mechanism on how the market perceives
the company.

Employee

On regular interval

Regular performance reviews anddiscussions with immediate supervisors.

Approach49

Stakeholder Type /Stakeholder GroupFrequency ofEngagement

Employee

Quarterly

Employee sessions are to share businessupdates and country-specific information, as
well as to answer employee questions.
At locations around the world, quarterly
sessions are conducted to provide updates
on Agilent's business, country-specificupdates and employee Q&A sessions.

Employee

Quarterly

CEO all-employee webcast; with live Q&A

Employee

Semi-annual

Leadership survey

Employee

AnnualAnnual gathering of senior leaders

Supplier

Monthly

Agilent compliance requirements arecommunicated through e-mail to all newly
added suppliers.

Supplier

AnnualAnnual re-communication of Agilent
compliance requirements for suppliers.

Investor

Quarterly earnings
conference calls

Scheduled conference calls to discuss
Agilent performance.

Approach

Each quarter, we conduct a financial results
conference call that presents analysts andinvestors with an opportunity to ask
questions and detail concerns to the CEO
and CFO. Anyone can listen in to these
conference calls over the Internet, althoughposing questions is generally restricted toprofessional investors and analyst.
At our annual shareholder meeting, allattendees are presented with theopportunity to ask questions to our CEO,executive staff members and members of
the Board of Directors.
Investor

Shareholder
meetings

The shareholder meeting is open to allshareholders and provides an opportunity
to vote on proposals.

Investor

Regular contact

If analysts and institutional investors areunable to meet directly with our CEO, CFO,
or Treasurer then they can rely on regularcontact with our Investor Relations
department. The department acts as achannel for communications between
Agilent and its investors.
50

G4-27 Key Topics and Concerns Raised Through Stakeholder Engagement
Stakeholder feedback mechanisms combine to provide Agilent with information to help
improve our economic, environmental and social performance. For example, Agilent
Quality reviews the questionnaires and our scores from socially responsible investment
indices, to identify areas where we could further improve our performance. Similarly,
Agilent Public Affairs uses the inputs it receives to guide our community programs,
such as volunteerism and grants and Human Resources uses feedback from theemployee surveys to review and modify company programs and benefits.
Agilent management routinely meets with shareholders and prospective shareholders
to discuss announced financial results, forward-looking guidance, and key strategies.
In FY17, management met with over 90 institutional shareholders representing morethan 70 percent of actively managed Agilent shares. From time to time shareholders will
provide their perspective or recommendations with respect to a spectrum of topics
regarding the general management of the company. Agilent management seriously
considers the input of shareholders when forming strategies and policies.
Additionally, the company seeks out input regarding executive compensation fromits largest shareholders and the proposed compensation of named executive officers
was put to an advisory vote of shareholders.
Key Topics/
Concerns
Employees

Response

Employees

Development ofleadership andprofessional skills

An online resource and training center for employees
and managers to build leadership skills and capability.
Online portal has dedicated section called"Development Now" which offers courses onleadership and professional skills.

Access to training
materials andeLearning courses
created for Agilent
customers

Customers

Seamless andstreamlined
customerengagement
Ability to connect,
collaborate and shareinsights related with
Agilent instruments,
software andconsumables

All training videos and eLearning courses createdfor Agilent customers are now available internally,
too. Employees can access training courses using
company-wide learning and development module"Learning@Agilent".
The Global Strategic Customer Program is to improve
how Agilent works with top customers. The program
helps present One Agilent, our total brand promiseand our overall value to customers.
Launched a new online community where users of
our instruments, software and consumables canconnect, collaborate and share insights.
Now customers are holding online multi-participant
conversations with each other and with Agilent
employees who support their applications andmaintenance needs.

51

Report Profile

G4-28 Reporting Period for Information Provided
G4-29 Date of Most Recent Previous Report
G4-30 Reporting Cycle
G4-31 Contact Point for Questions Regarding the Report or Its Contents
G4-32 In-Accordance Criteria Used and Location of GRI Content Index
G4-33 Policy and Current Practice with Regard to Seeking External
Assurance for the Report53

Report Profile
G4-28 Reporting Period for Information Provided
Agilent's 2017 Corporate Social Responsibility Report is based on a combination ofquantitative and qualitative data relating to our environmental and social performance
during fiscal year 2017 (Nov. 1, 2016, to Oct. 31, 2017). The data is recorded on acompanywide basis unless otherwise indicated.
G4-29 Date of Most Recent Previous Report
This is the 17th Corporate Social Responsibility Report produced by Agilent. Previous
reports are available at Corporate Citizenship Resources.
G4-30 Reporting Cycle
Agilent publishes its Corporate Social Responsibility Report annually.
G4-31 Contact Point for Questions Regarding the Report or Its Contents
For questions or comments regarding Agilent’s 2017 Corporate Social Responsibility
Report, please contact us at corporate.citizenship@agilent.com.
G4-32 In-Accordance Criteria Used and Location of GRI Content Index
Agilent’s 2017 Corporate Social Responsibility Report is prepared using GRI 4.0
guidelines.

54

G4-33 Policy and Current Practice with Regard to Seeking External Assurance 		
for the Report•• Reasonable assurance statement by DEKRA for Agilent’s EHSSR and
ODC programs.
This statement attests that DEKRA Certification can provide reasonableassurance the claims regarding environmental, health, safety and social 		
responsibility (EHS&SR), as they relate to Agilent-identified suppliers, found in 		
this Agilent Corporate Social Responsibility Report 2017, are correct. In 2017 		
DEKRA performed global audits of Agilent-identified suppliers. These suppliers
were found to be in compliance with, or have provided corrective actions to becomecompliant with, Agilent’s stated EHS&SR program, including but not limited to: 		
policies regarding worker safety, environmental safety, Ozone Depleting Com		pounds (ODC) and policies that strictly forbid and prevent any and all acts of humantrafficking or slavery as those terms are used in the California Transparency 		
in Supply Chains Act of 2010, California Civil Code, section 1714.43. Additional sites
were audited for compliance to Restriction of Hazardous Substances Directive(RoHS) 2002/95/EC.
•• Agilent Technologies Foundation Statement FY17 has also been attested by anindependent auditor: Nichols, Rick and Company. See report in Agilent website.
•• Agilent energy, greenhouse gas emission, waste, and water data attested byexternal auditor TruCost in accordance with AA100AS (2008) type 2 moderate-levelassurance. Detailed TruCost assurance statement is available at 			https://www.agilent.com/environment/Agilent%20Assurance%20Statement.pdf.

55

Governance, Ethics and Integrity

G4-34 Governance Structure of the Organization, Including 			Committees Under the Highest Governance Body
G4-36 Details on Whether the Organization Has Appointed an 		
Executive-level Position or Positions with Responsibility for 		
Economic, Environmental and Social Topics, and Whether Post
Holders Report Directly to the Highest Governance Body
G4-38 Composition of the Highest Governance Body and 			Its Committees
G4-39 Details on Whether the Chair of the Highest Governance Body
is Also an Executive Officer (and, if so, His or Her Function 		Within the Organization’s Management and the Reasons for 		This Arrangement)
G4-45 Highest Governance Body’s Role in the Identification and 		Management of Economic, Environmental and Social Impacts,
Risks and Opportunities
G4-51 Remuneration Policies for the Highest Governance Body and
Senior Executives for the Following Types of Remuneration
G4-54 Ratio of the Annual Total Compensation for the Organization'sHighest-paid Individual in Each Country of Significant Operations
to the Median Annual Total Compensation for All Employees 		(Excluding the Highest-Paid Individual) in the Same Country
G4-56 Organization’s Values, Principles, Standards and Norms of 		Behavior Such as Codes of Conduct and Codes of Ethics

57

Governance, Ethics and Integrity
G4-34 Governance Structure of the Organization, Including Committees Under theHighest Governance Body
Agilent is led by a chief executive officer and overseen by a board of directors.
The current four committees of the board are:•• Audit and Finance Committee•• Compensation Committee•• Executive Committee•• Nominating/Corporate Governance Committee
The board selects the chief executive officer in accordance with the company’s bylaws
and other applicable policies. Information on Agilent's governance structure can befound in our Investor Relations website.
G4-36 Details on Whether the Organization Has Appointed an Executive-level 		Position or Positions with Responsibility for Economic, Environmental and Social
Topics, and Whether Post Holders Report Directly to the Highest Governance Body
Position or Title

Levelfrom Board

Level
from CEOOverall Responsibility for
Corporate Social
Responsibility andSustainability

VP of Workplace Sevices
and
VP of Corporate Relations

3

2

4

3

Health and Safety

VP of Workplace Services

3

2

Diversity and
Employment Equity

SVP of Human Resources

2

1

Environmental Issues

VP of Workplace Services

3

2

Risk Management

Director, Global Security

4

3

Supply Chain
Social Responsibility

Senior Director,
Global Sourcing

32Compliance/Ethics Issues

Chief Compliance Officer andVice President

3

2

Human Rights Issues

Senior Vice President
Human Resources

2

1

Labor Issues

Employment Law Counsel

3

2

58

G4-38 Composition of the Highest Governance Body and Its Committees
Agilent has 10 board members, nine of whom were independent directors. Agilent has
adopted the standards for director independence in compliance with the NYSE’s
corporate governance listing standards. To be considered independent, the board must
determine that a director has no material relationship with the company other thanin his or her capacity as a director. 							MaleFemaleTotal
NumberTotal board members with executive functions

1

0

1

Total non-executive directors(excluding independent directors)

0

0

0

Total independent non-executive directors on the board

7

2

9

Total Board

8

2

10

G4-39 Details on Whether the Chair of the Highest Governance Body is Also an
Executive Officer (and, if so, His or Her Function Within the Organization’sManagement and the Reasons for This Arrangement)
Chairman is non-executive chairman of the board of directors.
G4-45 Highest Governance Body’s Role in the Identification and Management of
Economic, Environmental and Social Impacts, Risks and Opportunities
Our board of directors meets regularly to discuss matters relevant to Agilent’s business.
The board has access to the company’s management as well as outside legal counsel,
consultants, and auditors. Members of Agilent’s management team routinely attend
board and committee meetings to provide briefings on specific topics.
G4-51 Remuneration Policies for the Highest Governance Body and Senior
Executives for the Following Types of Remuneration
The remuneration for board of directors and senior executives falls under one ormore of the following categories: performance-based pay, equity-based pay bonuses,
deferred or vested shares, sign-on bonuses or recruitment incentive payments,
termination payments, clawbacks, and retirement benefits.
Various policies that govern Agilent board and executive compensation can be 		
accessed from our corporate website for Investor Relations.

59

G4-54 Ratio of the Annual Total Compensation for the Organization's Highest-Paid
Individual in Each Country of Significant Operations to the Median Annual Total
Compensation for All Employees (Excluding the Highest-Paid Individual) in theSame Country
Agilent plans to track the required information from this financial year and will report itin the FY19 Corporate Social Responsibility Report.
G4-56 Organization’s Values, Principles, Standards and Norms of Behavior Such as
Codes of Conduct and Codes of Ethics
Agilent values are the foundation of Agilent’s corporate culture. They work together
to govern and guide our behavior as individuals and as a company. Agilent’s cultureis based on innovation, trust, respect and teamwork, and uncompromising integrity.
Added to these are speed, focus and accountability to meet customer needs and createa culture of performance that draws on the full range of people's skills and aspirations.
Agilent is regularly recognized by external organizations for its culture as well as its
practices around processes and people.
All Agilent employees participate in the mandatory annual training Standards of 		Business Conduct. All procurement professionals, as part of Standards of BusinessConduct training, are requested to take additional online training on Environmental,
Health, Safety, and Social Responsibility, which covers Human Rights. Agilent is 		
committed to the highest standard of corporate governance, business conduct, 		and ethics:•• Corporate Governance Standards•• Code of Ethics for a Director on the Board•• Standards of Business Conduct•• Amended and Restated Bylaws•• Agilent Human Rights and Labor Policy•• Agilent Global Anti-Corruption Policy•• Audit and Finance Committee Charter•• Compensation Committee Charter•• Executive Committee Charter•• Nominating/Corporate Governance Committee Charter
Details are available at www.investor.agilent.com under “Corporate Governance”.
Agilent recognizes ISO 26000 as the reference document that provides guidance onsocial responsibility. Agilent aligns with ISO 26000 standards as part of our social
responsibility practices. As such, Agilent’s economic practices and processes align withISO core subjects: Organizational Governance 6.2 and Fair Operating Practices 6.6.

60

Economic PerformanceDMA EC Disclosure on Management Approach
G4-EC2Financial Implications and Other Risks and Opportunities for
the Organization’s Activities Due to Climate Change

G4-EC3Coverage of the Organization's Defined Benefit 			Plan Obligations

G4-EC4Significant Financial Assistance Received from Government

G4-EC5

Range of Ratios of Standard Entry-level Wage by 			Gender Compared to Local Minimum Wage at Significant 		
Locations of Operation

G4-EC6

Procedures for Local Hiring and Proportion of Senior 		
Management Hired From the Local Community at Significant
Locations of Operation

G4-EC8Significant Indirect Economic Impacts, Including the Extent
of Impacts

62Economic Performance
DMA EC Disclosure on Management Approach
Economic Performance								Our 2017 revenues of $4.47B are up 6.7 percent on a core basis, continuing a trend ofoutgrowing the market over the past three years. This is our highest growth rate since
the Keysight spin out in 2014 and the launch of the New Agilent in 2015.
Our focus on improving operating results led to an adjudged operating margin of 22
percentage for the fiscal year, up 130 basis points over last year and up a total of 410
basis points over the last three years.
The momentum in our business combined with strong operations resulted in a 19
percent increase in adjusted earning per share (EPS) for the past fiscal year to $2.36 pershare. Adjusted EPS is up an average of 16.5 percent over the past three years.
Over the past year, we distributed $170 million in cash dividends; repurchased $194
million of our shares; and invested $304 million directly into the business through M&A,
strategic transactions and capital expenditures.
The company’s financials are reported publicly on its external website at 		
Agilent Investor Relations.
Market Presence									Life Sciences and Applied Markets Business Group is focused on delivering themost innovative and customer-focused instrumental and software solutions for the
analytical lab.
Our Life Sciences and Applied Market Group continued to strengthen its market
leadership, launching several ground-breaking high-impact products. One key example
is the Ultivo LC-MS triple quad with its 70 percent reduced footprint. We also introduced
a new high-resolution, accurate-mass system, added several new products to expand
our InfinityLab LC series, and launched a new high-resolution, accurate-mass system
GC/Q-TOF that enables scientists to perform analytical techniques that were notpreviously possible.

63

Agilent CrossLab Group (ACG), a key strategic initiative of the New Agilent continues
to pay off, capturing new services and solutions opportunities. Through ACG, we haveredefined what our customers expect from service and support and have taken aleadership position in our industry in the process. Our CrossLab Service and Support
organization hit a significant milestone reaching $1 billion in annual service orders forthe first time in a single year. Our chemistries business in ACG also achieved successthrough technical innovation, such as the AdvancedBio column portfolio. ACG is core
to our customer strategy, allowing us to deepen relationships with our customers anddeliver integrated workflow solutions.
Our Diagnostics and Genomics Group (DGG) achieved several milestones this year.
We introduced GenetiSure Dx Postnatal Array in Europe and the U.S. This is our firstcomparative genomic hybridization array approved by the FDA for diagnostic use andmarks a major success for our move into molecular diagnostics. We expanded theglobal footprint of our PD-L1 diagnostic tests enabling immunotherapy treatment tocancer patients. Other product launches included: Agilent SureSelectXT HS, a nextgeneration sequencing (NGS) target enrichment solution that streamlines the NGS
workflow; and an expansion of the SureGuide pooled CRISPR libraries for functional
genomics, which accelerates research into complex diseases and drug discovery.
DGG’s strategy to fight cancer, improve the quality of life, enable new discoveries, andpartner for new diagnostics and therapeutics is truly making a difference in people’s
lives around the world.
Indirect Economic Impacts							Agilent Technologies is committed to conducting business in an ethical, socially
responsible, and environmentally sustainable manner. Our citizenship objective is to bean economic, intellectual, and social asset to each nation and community in which we
operate. Agilent's worldwide community programs tangibly demonstrate the company's
values and commitment to corporate citizenship. In communities where we operate,
we contribute through foundation and company grants, employee volunteerism, public
policy and community partnerships in the areas of science education, and workplacegiving campaigns.
Engagement and Evaluation for Agilent Philanthropic Support			Agilent carefully reviews and selects the organizations that receive both company andAgilent Foundation grants. Once the grant has been provided, the Foundation monitors
the organization’s use of the grant. An agreement is signed by each grantee that they
will provide an interim and/or final report for the program supported.
•• Grantee is asked to provide a detailed description of what was accomplished by the
grant and progress made toward achieving the goals set.
•• Assure activities under the grant have been conducted in conformity with the termsof the grant.
•• Report all expenditures supporting the grant.
•• Maintain records of such expenditures for audit if needed.
For more information on Agilent Indirect Economic Impacts, go to Community Relations.

64

G4-EC2 Financial Implications and Other Risks and Opportunities for theOrganization’s Activities Due to Climate Change
Agilent integrates climate change into its business strategy in several ways. First,
Agilent uses our ISO14001 environmental management system to monitor andreduce our environmental impacts from CO2 emissions. Secondly, Agilent recognizes
that having a reputation as an environmental leader is a competitive advantage. Thisadvantage allows Agilent to attract and retain the best and brightest employees; obtainand maintain business from other companies who choose suppliers with strong
environmental practices; and attract investors interested in the same. To communicate
our achievements, Agilent participates in many external surveys including Dow Jones
Sustainability Index, CDP, green energy surveys, etc. Our environmental practices andresults are summarized in our annual Corporate Social Responsibility Report. Each year
Agilent implements projects to conserve energy and improve energy efficiency, and thus
reduce GHG emissions. These range from upgrading lighting systems with low consumption alternatives such as LED’s, to more investment-intensive initiatives such as
replacing chiller or boiler plant infrastructure, and the installation of solar photo-voltaic
systems. In addition to focusing on energy conservation, a significant component of
our strategy is to invest in owned renewable energy generation. To date, Agilent has
invested in over 1.5 Megawatts of solar PV power. From a business perspective, theseinvestments have multiple benefits, from reducing our long-term energy costs andhedging against future price increases to improving employee morale. We've received
a multitude of positive feedback from our employees regarding Agilent's investment
in renewable energy. From a product perspective, Agilent has set objectives to reduceenergy and solvent use in certain products and we are progressing toward those goals.
We will continue initiatives to build more energy and chemical efficient products.
Supplier selection and procurement decisions are also influenced by climate change
considerations. Since 2004 Agilent has had in place a Supplier Environmental Social
Responsibility (ESR) Code of Conduct against which we evaluate existing and potential
suppliers on factors including adoption of sound environmental practices andconformance with relevant laws, regulations and international principles. We havedeveloped a supplier scorecard which includes assessing environmental attributesof potential suppliers when we make sourcing decisions. For incumbent suppliers, 		Agilent conducts occasional audits of suppliers with potential high environmental 		impact, identifies the opportunities for improvements and works closely to develop
and execute a corrective action plan.

65

Risk
Category

Financial
Implications

Description

Impact Description

Regulatory

Emission
reportingobligations

We have considered the impact of current
and proposed U.S. EPA CO2 regulations.
Currently, Agilent falls below the thresholdrequirement that would obligate us towarda major mitigation or financial remediation.
Increased reporting obligations would
create additional financial expense for
Agilent.

Increased
operational
cost

Regulatory

Cap and tradeschemes

Since April 2010 Agilent's Hachioji site inJapan has been under the Tokyo Cap andTrade scheme. The first compliance period
finished in March 2014 and the second
compliance period is in place for 20152019. In the first year we emitted less than
20 percent of our emissions allowance.
Non-compliance with the scheme will
result in a fine.

Reduction/
disruption in
production
capacity

PhysicalChange inmean(average)precipitation

Increased precipitation and extreme
weather events pose a risk to Agilent bydisrupting business activities in many
areas, including transportation of goods
and services, physical impact to our offices
and manufacturing locations, anddisruption to our customers. In addition,
our employees have exposure to thesame risks.

Increased
operationalcost

PhysicalSea level rise

Flooding of Agilent owned or leased
offices, manufacturing facilities and/or
warehouses.

Reduction/
disruption in
production
capacity

66

Opportunity
Category

Financial
Implications

Description

Impact Description

Regulatory

Air pollution
limitsAs air pollution limits and other formsof regulations drive the energy
consumer market in the direction of
more renewable energy, Agilent will
have an opportunity to provide measurement equipment to the renewableenergy market as well as instruments
the "smart grid" needs to support amore distributed electrical generation
network. Additionally, Agilent
manufactures equipment to accurately
measure air pollution and monitor air
quality.

Increased demandfor existingproducts/services
leading toincremental sales
opportunity

Reputation

Reputation

As an environmentally aware
company acting proactively tominimize its contribution to climatechange, Agilent sees consumer andcustomer awareness of our corporate
environmental stewardship as anopportunity and a way to differentiate
itself from our competitors.

Increased demandfor existingproducts/services
leading toincremental sales
opportunity

G4-EC3 Coverage of the Organization's Defined Benefit Plan Obligations
FY2015FY2016FY2017

U.S. defined benefit plans$15 million

0$25 million

Non-U.S. defined benefit plans$25 million$24 million$21 million

U.S. post-retirement benefit plans≤$1 million<$1 million≤$1 million

Agilent’s defined benefit plans are fully funded at or above required levels:
Our annual contributions are highly dependent on the relative performance of our 		assets versus our projected liabilities, among other factors. We do not expect tocontribute to the U.S. defined benefit plan and the U.S. post-retirement plan. We do
expect to contribute $22 million to plans outside the U.S.
Please refer to Agilent 2017 Annual Report "retirement plans and post retirement 		
pension plans" section starting at page 83.

67

G4-EC4 Significant Financial Assistance Received from Government
Agilent enjoys tax holidays in several different jurisdictions, most significantly in 		
Singapore. The tax holidays provide lower rates of taxation on certain classes of 		
income and require various thresholds of investments and employment or specifictypes of income in those jurisdictions. The tax holidays are due for renewal between
2018 and 2023.
As a result of the incentives, the impact of the tax holidays decreased income taxes andthe benefit of the tax holidays on net income per share (diluted) are as following.

2015

2016

2017

The tax holidays decreased income taxes$65 million$86 million$93 million

The tax holidays on net income per share(diluted)

$0.19

$0.26

$0.29

G4-EC5 Range of Ratios of Standard Entry-level Wage by Gender Compared to Local
Minimum Wage at Significant Locations of Operation
Agilent provides competitive levels of compensation at or above minimum wage
requirements in all locations. Both men and women are subject to the competitive 		
pay rates.
G4-EC6 Procedures for Local Hiring and Proportion of Senior Management Hired
From the Local Community at Significant Locations of Operation
Agilent’s commitment to diversity and inclusion helps us to be a great place to work,
ignite innovation and deliver superior business results. Hiring top talent around theglobe helps ensure that Agilent maintains its leadership position. To attract and retain
talent, Agilent provides everything from forward-thinking work-place design tocommunity involvement to total compensation packages that rank with the leaders in
the high-technology and life science industries. We understand the value—to ourbusiness, our employees, and our communities—of an inclusive environmentthat respects and celebrates unique perspectives and life experiences. Our policies andstrategies create a pipeline of diverse skills and viewpoints, ensuring that our rich 		diversity is leveraged for our competitive advantage. Agilent actively recruits top talentfrom under-represented groups around the world, and works to build an inclusive
environment that develops and retains employees.

68Percentage of senior management at significant locations of operation that are hiredfrom the local community:
FY 2015

FY 2016

FY 2017

78%

67%

82%

G4-EC8 Significant Indirect Economic Impacts, Including the Extent of Impacts
Agilent Technologies is committed to conducting business in an ethical, socially
responsible, and environmentally sustainable manner. Our citizenship objective is to bean economic, intellectual, and social asset to each nation and community in which we
operate. Agilent's worldwide community programs tangibly demonstrate the company's
values and commitment to corporate citizenship. In communities where we operate, we
contribute through the Agilent Technologies Foundation and company grants, employee
volunteerism, and community partnerships in the areas of science education, andworkplace giving campaigns. Employees volunteered an estimated 50,000 hours tocommunity and charitable organizations and were supported by Agilent through the
expansion of our Volunteer Time Off program that allows employees to take off six
days per year in paid time to volunteer in charities that align with Agilent values.
In addition, our products are found in leading research and teaching laboratories. Our
global connection to academia also includes educational support, recruitment of top
university talent and philanthropy. Through our “Thought Leader Program”, Agilent
supports scientific advancements by leading researchers around the world. We also
contribute through financial support, products and expertise to research in the life 		sciences, diagnostics and applied chemical markets.
The Agilent Technologies Foundation, focuses on science education and supports
disaster relief. The Foundation supports a range of community and pre-university-level
science education programs aimed at helping students develop the critical thinking
skills essential for tomorrow’s jobs. At global level, we partner with many organizations,in which we identify local corporate social responsibility (CSR) projects, and support theimplementation of the initiative on an ongoing basis. Agilent Technologies Foundation
also supports several major initiatives in countries around the world in the areas of foodsafety, diversity and education.
Examples of Company Programs and Foundation Grants Supported in 2017: 		
Agilent Foundation’s match of employee giving strengthens a broad range of non-profit
programs in communities where Agilent has a presence.

69

Agilent Year-Round Giving Program (Global Program)				
Agilent’s Year-Round Giving Program provided employees the opportunity to support
a broad range of eligible non-profit organizations in their communities in the areas ofhealth and human services, arts and culture, education and literacy, environment andconservation, and family and civic betterment. And employees can make donations any
time during the year.
Agilent employees make their communities a better place to live and work through theirgenerous contributions. The Agilent Technologies Foundation matched employee 		contributions dollar-for-dollar, doubling the employee donation and allowing theFoundation to invest and support our employee favorite charities.
Agilent After School (AAS) Kit Program (Global Program)			
Agilent’s After School program is a series of 24 science experiment kits intended forhands-on use by children ages 9-13. The kits help students learn physics, biology, earthsciences, chemistry, and more—and they have been designed as a complete “programin a box”. The kits include measurement devices and biographies of key inventors or
scientists to add context to the science. Agilent’s program was designed to be
implemented in after-school venues, such as science clubs, community centers, 		libraries and other settings outside the classroom, and while AAS supports
international, federal and state science standards, they don’t compete with ateacher’s curriculum.
AAS kits contain all the materials needed for students to do real-world experiments inwhich they build and learn about electronic-circuit games, clean water engineering,
solar cars and thumb pianos (Kalimbas) – just to name a few. Agilent employees
manage and implement this program, working with and mentoring the students. The
program is being implemented in 20 countries and touches 50,000 students around theworld each year.
Canary Foundation 									With Agilent and Agilent employee volunteer support in the U.S., the Canary Foundationin conjunction with the Canary Center at Stanford University, is building a cancer
detection platform that promises to be an answer to next-generation cancer careworldwide. By re-orienting research towards early detection, the Canary Foundation
is making great advances in cancer research.
Science research is focused on a two-prong diagnostic strategy: blood-based
biomarkers and molecular imaging. By discovering blood-based biomarkers or
biological “fingerprints” that show the presence or progress of a disease. These will
identify individuals who are likely to have cancer. These new imaging technologies 		will help visualize a cancer type with more sensitivity and specificity but also help todifferentiate benign and malignant disease.

70Society of Women Engineers (SWE) 							The recruitment, retention, and upward mobility of women engineers, technologists, andother technical professionals of today and the future is at the heart of SWE’s programsand efforts. With Agilent’s involvement and support, SWE helps to stimulate women toachieve their full potential in their careers both as individual contributors and leaders,
expanding the image of engineering and science professions as a positive force in thequality of life, and demonstrates the value of diversity.
SWE is comprised of more than 30,000 members from all areas of science, technology,
engineering, and mathematics. The SWE@Agilent Employee Network Group encourages
all women with a STEM focus to get involved with SWE activities and events to further
their personal and professional development, and they engage young girls entering
STEM fields by sponsoring and participating in the Invent It! Build It! Expo at the SWE
National Conference. Agilent employees supporting SWE are also involved and volunteer
in their local communities to promote STEM outreach activities.
Dairy Association of China (DAC) 						A dairy technology laboratory and training center within the DAC has been built and isavailable to train dairy farmers in China on increasing dairy product safety practices.
The program includes the development of quality testing, safety standards and training
to address the entire range of dairy safety from production through distribution.
It also provides a dairy breeding platform to increase health and safety of milk 		sources, farmer training, production quality standards and development, as well as
milk purity standards.
Japan Science Foundation (JSF)							The program pairs mentors with high school students in preparing science projects
that participate in the Japan Biology Olympia. Winners from the Japan event go on to
the International Biology Olympia. Students are challenged to expand their talent and topromote their career as a scientist.
Agilent Hope School 								Agilent volunteers helped rebuild a primary school in the village of Hanyuan, Sichuanprovince, after the 2008 earthquake. The school reopened in 2010, with a newcomputer lab, with funding from the Agilent Technologies Foundation. Located in 		
an isolated location, 70 kilometers north of the Agilent Chengdu site, employees 		annually make the pilgrimage to the school and bring needed supplies and work 		
with the students and teachers throughout the program.

71

Environmental

DMA EN Disclosure on Management Approach
G4-EN3

Energy Consumption Within Organization

G4-EN4

Energy Consumption Outside the Organization

G4-EN5

Energy Intensity

G4-EN6

Reduction of Energy Consumption

G4-EN7

Reduction in Energy Requirements of Products and Services

G4-EN8

Total Water Withdrawal by Source

G4-EN9Water Sources Significantly Affected by Withdrawal of Water

G4-EN10 Percentage and Total Volume of Water Recycled and Reused
G4-EN15 Total Direct Greenhouse Gas Emissions by Weight
G4-EN16 Energy Indirect Greenhouse Gas (GHG) Emissions (Scope 2)
G4-EN17 Other Relevant Indirect Greenhouse Gas Emissions by Weight(Scope 3)
G4-EN18 Greenhouse Gas Emissions Intensity
G4-EN19 Reduction of Greenhouse Gas Emissions
G4-EN20 Emissions of Ozone-Depleting Substances
G4-EN21 NOx, SOx and Other Significant Air Emissions by Typeand Weight
G4-EN22 Total Water Discharge by Quality and Destination
G4-EN23 Total Weight of Waste by Type and Disposal Method
G4-EN24 Total Number and Volume of Significant Spills

73

G4-EN25 Weight of Transported, Imported, Exported or Treated Waste
Deemed Hazardous Under the Terms of the Basel 			
Convention Annex I, II, III, and VIII, and Percentage of 		
Transported Waste Shipped Internationally
G4-EN26 Identity, Size, Protected Status, and Biodiversity Value of Water
Bodies and Related Habitats Significantly Affected by the 		
Reporting Organization’s Discharges of Water and Runoff
G4-EN27 Initiatives to Mitigate Environmental Impacts of Products andServices, and Extent of Impact Mitigation
G4-EN28 Percentage of Products Sold and Their Packaging Materials
That Are Reclaimed by Category
G4-EN29 Monetary Value of Significant Fines and Total Number of 		
Non-Monetary Sanctions for Non-Compliance
G4-EN30 Significant Environmental Impacts of Transporting Products
and Other Goods and Materials for the Organization's 		
Operations, and Transporting Members of the Workforce
G4-EN31 Total Environmental Protection Expenditures and Investments
by Type
G4-EN34 Number of Grievances About Environmental Impacts 		
Filed, Addressed, and Resolved Through Formal 			Grievance Mechanisms

74Environmental
DMA EN Disclosure On Management Approach
Agilent is committed to conducting its business in an ethical, socially responsible,
and environmentally sustainable manner by reporting performance and ensuring that
production and operations meet or exceed relevant environmental legislation andregulations. We operate under a company-wide Environmental, Health and Safety
Management System (EHSMS) that applies to our design, development, manufacturing,
distribution, and sales and service operations worldwide. Agilent has demonstrated its
effectiveness in managing environmental impact by maintaining an ISO 14001
registration of our EHSMS. EHSMS is a tool to drive continual improvement in 		
environmental performance and pursuit of sustainability. We expect our suppliers toadhere to the same standard of environmental and social responsibility that we
maintain, and our Supplier Environmental and Social Responsibility Code of 		Conduct requires suppliers to adopt sound environmental, health, and safety 		
management practices.
Energy and Water								Agilent continues to focus on reducing energy and water consumption (normalized by
space, headcount and from this year, greenhouse gas emissions). Improvements tooperational efficiency include the implementation of energy and water saving projects
and continued utility usage communication. Opportunities to install more efficientsystems and those with a reduced carbon footprint are considered in facilities projects
and the corporation has now taken a longer term view in terms of economic payback.
Performance related to 10-year global objectives to reduce normalized energy andwater consumption by 10 percent and 20 percent respectively is monitored quarterly.
Energy use is determined to be Agilent's most significant environmental aspect,consuming approximately 137,000 MWh (494,000 GJ) in FY17 (this amounts to about
59,000 MT of greenhouse gases). Consumption is primarily from the use of electricity(indirect) and gas or fuel oil for heating or on-site electricity generation (direct). Energy
consumption is tracked quarterly against targets, and appropriate adjustments are
implemented where possible. Energy consumption is normalized by the operating
footprint (in sq. ft.), by headcount and revenue.
Agilent commissioned over 20 energy and water conservation projects at its major
sites leading to a potential annual energy saving of about 6000 MWh (23000 GJ). 		
Half of this comes from the replacement of traditional lighting with LED's at a numberof Agilent's large sites which has the potential to reduce global electricity consumption
by nearly 3000 MWh (11000 GJ). Other site projects include new boiler and chiller plantinstallations, modifications to air handling plant and other infrastructure modifications.
Globally, these reductions and the continued use of solar photovoltaic generation has
effected a net offset of 4,490 MT of Greenhouse Gas Emissions.

75

In FY17, our energy reduction per square foot was 2.38 percent against a target of
3 percent (FY14 baseline). Agilent's energy reduction per site headcount was actuallya massive 14 percent against the same 3 percent target which reflects a significant
headcount increase at some of our sites in response to increased production demand.
Increased production intensity at some sites resulted in an increase in local energy
consumption but globally when factoring in headcount increases, there was a net
reduction in energy use per headcount of 14 percent. FY17 saw a net reduction of
6 percent in consumption per $ annual revenue compared to last year.
Water use is also identified as one of Agilent's globally significant environmental
aspects. Targets to monitor and reduce water usage, where possible, are tracked andreported on a quarterly basis. In FY17 the water consumption per square foot was
reduced by 9 percent (and by 21 percent by headcount) against the 6 percent target andis well on track to meet the 20 percent reduction (FY14 baseline) over 10-years.
Waste										Agilent's FY17 waste management plan continued to work towards its target to divert
wastes from landfill.
Agilent was close to its solid waste diversion goal of 90 percent, achieving an overall
diversion rate of 88 percent. The goal of zero hazardous waste to landfill was nearly
met with a diversion rate of 99 percent. The focus for FY18 includes an investigation of
reduction opportunities at the most significant hazardous waste producing sites.
Products and Services								Agilent is committed to designing, manufacturing, and distributing environmentally
responsible products. Environmental aspects are considered in the design, 		manufacture, distribution, use, obsolescence, disposal, recovery, and reuse of 		
Agilent products. Our aim is to minimize the environmental impact of our products andoperations by conforming to applicable regulations and to also proactively implement
more sustainable practices in material selection and use for both product construction
and consumables.
Agilent has developed an Environmental Compliance Framework to sustain and 		
facilitate compliant product design, development, production, refurbishment, and 		support. Additional information on our environmental and social performance canbe found at Agilent’s Commitment to Environment and Social Responsibility 		(see https://www.agilent.com/environment/environment.shtml).
Agilent aims to minimize the environmental impact of our products and operations:•• Products are designed to be highly reliable to maximize their useful life.
•• Maintenance and repair services extend the useful life of Agilent products.
•• Customers benefit from product upgrade, trade-in and trade-up programs. Whena customer no longer requires an Agilent product, we have implemented several
options for reuse, re-manufacture, or take-back based on the product type andcustomer location to ensure the product is properly managed.
•• Reuse programs are offered for selected products, also addressing requirementsfrom the European WEEE (waste from electrical and electronic equipment)
Directive.
76Specific FY17 achievements include:•• 100 percent of new and existing product conversions for the EU market are ROHS
compliant.
•• Product changes to reduce REACH registration requirements from 5 to 3
substances.
Agilent contributes to the environment and sustainability not only by reducing theimpact of its own products, but also by using its products to measure, analyze andmitigate the impact of chemicals in the environment. Agilent instruments can perform
more than 800 different analytical applications and tests related to the environment.
Other examples of such contribution are listed below:
Detecting Pollutants in Air: An Agilent GC/MS with Agilent deconvolution reporting
software can screen for 171 volatile organic air pollutants within minutes.
Detecting Pollutants in Water: Agilent is working closely with customers to better
identify and address the problem of pharmaceuticals and personal-care products like
perfumes and cosmetics being present in water and the environment.
Making Children’s Toys Safer: Phthalates are plasticizers used by manufacturers tomake plastics more flexible, durable and softer. The U.S. Consumer Product Safety
Commission limits their use in toys and child-care products. With Agilent FTIR 		
analyzers and exclusive calibrated methods, laboratories can rapidly screen large
numbers of parts and objects for phthalate content with little or no sample preparation.
With the portable Agilent 4500 Series FTIR and the newly developed 4500 Polymer ID
Package, labs can determine the chemical composition of a polymer in seconds.
Keeping Dioxins Out of Food: Agilent has developed a new method for dioxin analysis.
Dioxins and dioxin-like compounds have been linked to developmental problems, 		immune system damage and cancer. These toxic compounds can be released into
the environment during industrial processes such as metallurgy, cement production,
pesticide manufacturing and waste incineration. Regulations in Europe, the UnitedStates and other countries require that food samples should be tested to detect dioxins
and dioxin-like compounds at very low levels.
Combatting Dangers of Lead Poisoning: Exposure to lead can be toxic to humans.
There is no known "safe threshold" of lead in the body, where it will not cause harm.
Using Agilent equipment, U.S. researchers have developed a method for detecting
heavy metals in urine by collecting metal-bound nanoparticles, and researchers in
China have developed a novel method for measuring trace amounts of lead inenvironmental water and vegetable samples.

77

G4-EN3 Energy Consumption Within Organization			
Worldwide Energy Consumption(unit GJ)

2015

2016

2017

Diesel

851

433

580

Propane

1,123

89

176

Solar

5,050

5,850

6,513

Electricity

360,806

353,441

351,501

Natural Gas

102,774

122,334

117,359

17,021

21,490499,168

497,620

District Heating
Total

GRI Indicator

470,604

FY2015FY2016FY2017

Explanation

Total Fuel Consumption 5,050 GJ
from Renewable Sources

5,850 GJ

6,513 GJ

Total energy consumption
in-house solar generation

Total Fuel Consumption
from Non-Renewable
Sources

104,748 GJ

122,856 GJ

118,115 GJ

Includes all fuels (naturalgas, propane) used forheating

Electricity Consumption

360,806 GJ

353,441 GJ

351,501 GJ

From grid electricity

Diesel for Electricity
Generation

851 GJ

433 GJ

580 GJ

Dieselconsumption
for electricity
at Manesar

Propane Consumption

1,123 GJ

89 GJ

176 GJ

Total directenergyconsumption
for propane

Total Indirect Energy
Consumption

Solar =
5,050 GJ

Solar =
5,850 GJ

Solar =
6,513 GJ

Grid Elec. =360,806 GJ

Grid Elec. =353,441 GJ

Grid Elec. =351,501 GJ

All solar PV is consumed
on site.
District heating from waste
incinerator in Denmark.

District Heat = District Heat =21,490 GJ
17021 GJ
Total Direct Energy
Consumption

Diesel =851 GJ

Diesel =433 GJ

Natural Gas = Natural Gas =122,334 GJ
102,774 GJ
Propane =1,123 GJ

Propane =89 GJ

Diesel =580 GJ
Natural Gas =118,115 GJ

Includes all Scope 1
consumption

Propane =176 GJ78

G4-EN4 Energy Consumption Outside the Organization
Agilent energy consumption outside the company is grouped in three distinct categories:

GRI Indicator

FY2015FY2016FY2017

Upstream: Employee
Commuting (Tonnes CO2e)

6,863

7,256

7,961

Upstream: Upstream
Transportation and Distribution(Tonnes CO2)
Upstream Business Travel(Tonnes CO2)

60,527116,387

111,874

21,131

27,47024,127

Total external non-renewableenergy consumption

88,521

151,113

143,962•• For stationary fuel consumption (i.e. natural gas) DEFRA 2016 standards are used.
Details are available at http://www.ukconversionfactorscarbonsmart.co.uk.
•• U.S. Employee fleet (no data for AP and EU Fleet) but other travel commuting is
included for all regions and worldwide Employee Business Travel.
G4-EN5 Energy Intensity

GRI Indicator

FY2015FY2016FY2017

Energy Intensity Ratio

37 kWh/sqft

38 kwh/sqft

38 kwh/sqft

Kilowatt Hour (kWh)129,171,983

137,037,653

137,142,455

Square Feet (sqft)

3,486,241

3,613,077

3,625,993

Metric Chosen to
Calculate Ratio

kWh/sqft is our Intensity Metrics and is arrived at by dividing annual
energy consumption by sites square footages

Types of Energy
IncludedElectricity, Natural gas, Propane

External Energy-Used
IncludedExternal Energy-Used Included79

G4-EN6 Reduction Of Energy Consumption
Annualized reductions are theoretically based on the predicted reduction in electricity
usage as a direct result of energy saving projects in FY17. The 20,500 GJ quoted is thetotal expected annualized reduction in usage and not the actual total realized in FY17
as these projects were completed over the duration of FY17. Reduction in kWh wasestimated from site project calculations such as the reduction in power required for
new vs installed equipment.
Reduction of Energy Consumption

Energy saved by generation of onsite solar power (1000 GJ)
Energy saved by increase in energy efficiency (1000 GJ)

6.5

20.5
5

6

2.7

2.7

2015

2016

2017

G4-EN7 Reduction in Energy Requirements of Products and Services
Agilent is working on improving the energy efficiency of selected products/productfamilies including instruments with high energy consumption.
Besides Intuvo 9000 GC System, Agilent has products with energy saving design suchas 5110 ICP-OES/4210 MP-AES, Cary 60 UV-Vis and IDP Dry Scroll Pumps. They add
and align our strategy from last year, that most of the energy savings achieved are
based on two key factors:•• The increased type and volume of tests that can be conducted, thus increasing
tests per watt.
•• Enhanced existing product features, thus bringing more measurement capabilities
to the same product footprint.
Agilent provides solutions for the environmental measurement market and helps
customers in areas like air analysis and monitoring, environmental exposure, water
analysis as well as the analysis of soils, sludges and sediments. Agilent will continue
to look for opportunities to improve the environmental performance of our products
as part of the continuous improvement strategy of our EHS management system(ISO 14001 certificate).
80

G4-EN8 Total Water Withdrawal by Source
Water Withdrawal(unit 1000 Cubic Metres)

2015

2016

2017

Ground Water

171

155

173

Municipal Water Supplies or Other Utilities

299

296

311

Total

470

451

484

G4-EN9 Water Sources Significantly Affected by Withdrawal of Water
Most of our manufacturing sites' water comes directly from the city water supply.
However, the following sites draw some water from the local aquifer: Manesar (India);
Torino (Italy). Of those sites, Manesar withdrew about 27,000 cubic meters and Torino
withdrew about 146,000 cubic meters in FY17, making this a global total groundwater
withdrawal of about 173,000 cubic meters.
G4-EN10 Percentage and Total Volume of Water Recycled and Reused
No noted significant water recycling has been noted for FY17.
G4-EN15 Total Direct Greenhouse Gas Emissions by WeightGRI Indicator

FY2016FY2017

Indicate the standard used, and indicate themethodology associated with the data withreference to: direct measurement; calculation
based on site specific data; calculation basedon default data; estimations.

Refer to EN3 notes

Refer to EN3 notes

Total Direct (Scope 1) greenhouse gas
emissions in metric tons of CO2 equivalent

6,732

8,196

Worldwide (Metric Kilotons CO2e)

2015

2016

2017

Direct Greenhouse Gas Emissions(Scope 1)

9.3

6.7

8.2

Indirect Greenhouse Gas Emissions (Scope 2)

49.6

52

51.3

Total Greenhouse Gas Emissions

58.9

58.7

59.5

81

Total Direct & Indirect Greenhouse Gas
Total Direct & Indirect Greenhouse
Gas kiloton
Metric Kiloton
metricCO2e CO2e
Indirect greenhouse gas emissions (Scope 2)
Direct greenhouse gas emissions (Scope 1)

49.6

52

51.3

9.3

6.7

8.2

2015

2016

2017

G4-EN16 Energy Indirect Greenhouse Gas (GHG) Emissions (Scope 2)
GRI Indicator

FY2016FY2017

Indicate the standard used, and indicate themethodology associated with the data withreference to: direct measurement; calculation basedon site specific data; calculation based on default
data; estimations.

Refer to EN3
notes

Refer to EN3
notes

Total Scope 2 greenhouse gas emissions in metrictons of CO2 equivalent

51,982

51,291

G4-EN17 Other Relevant Indirect Greenhouse Gas Emissions by Weight (Scope 3)
GHG Emissions (in metric tons CO2 equivalent):

2015

2016

2017

Total Direct (Scope 1)

9,321

9,993

8,196

Total Indirect (Scope 2)

49,644

51,982

51,291

Total Scope 3

88,520151,103

143,962

Total GHG Emissions

147,485

211,078

203,448

82

GRI Indicator

FY2015FY2016FY2017

Scope 3 Emissions from U.S. Fleet Program
Identified in Metric Tons of CO2

6,862

7,256

7,961

Scope 3 Emissions from Agilent Employee BusinessTravel Identified in Metric Tons of CO2 Equivalent

21,131

27,46024,127

Scope 3 Emissions MT CO2e
FedEx
DHL Freight and Forwarding
DHL Express tCO2e
KWE tCO2

15,82932,343
12,35522,43727,5646.336
60,0508,777
34,533
6,822
61,742

Total Scope 3

88,520151,103

143,962

Scope 1 & Scope 2 emissions metric tons of CO2
equivalent

58,96558,71459,486

Total GHG Emission (Scope 1 + Scope 2 + Scope 3)

147,485

209,817

203,448

GRI Indicator

FY2015FY2016FY2017

Upstream: Employee Commuting(T CO2e)

6,863

7,256

7,961

Upstream: Upstream Transportation
and Distribution (Tonnes CO2)

60,527116,387

111,874

Upstream Business Travel (Tonnes)

21,131

27,47024,127

Total External Non-renewable Energy
Consumption

88,521

151,113

143,962

G4-EN18 Greenhouse Gas Emissions Intensity
GRI Indicator

FY2015FY2016FY2017

Description

Greenhouse Gas
Emission Intensity Ratio

0.0169mt/sqft

0.0166mt/sqft

0.0162mt/sqft

Metric Tons per site
square footage

Metric Chosen to
Calculate Ratio

MetricTons persite square
footage

MetricTons persite square
footage

MetricTons persite square
footage

Metric Tons per site
square footage is
our intensity metricand is arrived at bydividing total greenhouse gases emission
by sites' square
footages

Types of GHG
Emission Included

Scope 1andScope 2

Scope 1andScope 2

Scope 1andScope 2

Scope 1 and Scope 283

G4-EN19 Reduction of Greenhouse Gas Emissions

Total GHG Reductions(Metric Tonne)

2015

2016

2017

720

940

4,490

GHG emission reduction initiatives include site infrastructure projects to replace heating
and ventilation equipment as well as the continued use of on-site solar PV installations.
Annualized reductions are theoretical based on the predicted reduction in electricity
usage as a direct result of over 20 energy saving projects in FY17. The 6,000 MWh or
23,000 GJ (3,500 MT GHGe) is the total expected annualized reduction in usage andnot the actual total realized in FY17 as these projects were completed over the durationof FY17.
Globally, 3 on-site solar PV systems amounting to a net offset of 1,800 MWh (6,500 GJ)
and 990 MT GHGe (actual).
The greenhouse gas emissions reduction to be achieved from projects during thereporting period as a direct result of the initiatives is 4,490 MT CO2e. This Scope 2CO2e reduction is made up of 3,500MT from projects and 990 MT from on-site solar PV
generation.
G4-EN20 Emissions of Ozone-Depleting Substances
Agilent does not use, produce, import, or export Ozone Depleting Substances (ODS)
prohibited under the Montreal Protocol on Substances that deplete the ozone layer.
Agilent Technologies eliminated chlorofluorocarbons (CFCs), carbon tetrachloride, and1,1,1-trichloroethane use in worldwide manufacturing processes in 1993. Agilent has
also eliminated Class I ODSs in its air conditioning systems, process chillers andenvironmental chambers. ODSs are banned from Agilent products. There are no 		
Agilent products that need the ODS labeling required by 42 U.S.C. 7671j (b), (c) and(d) and 40 CFR Part 82, Subpart E. Procurement practices are in place to prevent the
inadvertent reintroduction of ODSs into processes where they have been eliminated.
Procurement practices are in place to prevent the inadvertent reintroduction of ODSs
into processes where they have been eliminated.
Agilent Technologies also has a program to conserve, recycle and prevent emissionsof Class I ODSs and Class II ODSs used in Agilent owned equipment in its facilities
worldwide.
G4-EN21 NOx, SOx and Other Significant Air Emissions by Type and Weight
Agilent has started to report direct NOx emissions in FY15.

84

NOx emissions

FY2015FY2016FY2017

1,262 MT927 MT

1,082 MTWe do not track SOx, hazardous air pollutants (HAP) and volatile organic compound(VOC) emissions.
G4-EN22 Total Water Discharge by Quality and Destination
Water discharge is not tracked separately and is almost directly linked to the site water
consumption. Some sites do have small waste treatment facilities where waste water isdischarged and subject to strict compliance expectations. More concentrated aqueous
wastes are collected separately and disposed appropriately as hazardous wastes.
G4-EN23 Total Weight of Waste by Type and Disposal Method
The data is based on fiscal year (November 2016– October 2017) and includes bothsolid and hazardous waste. Agilent waste management program achieved its goal ofestablishing waste diversion from landfill goals and reduce waste disposal liability by
reducing the total number of hazardous waste vendors. Agilent was close to its solid
waste diversion goal of 90 percent achieving an overall diversion rate of 88 percent. The
zero hazardous waste to landfill target was almost met, achieving a 99 percent diversion
rate. The focus for FY17 included an investigation of reduction opportunities at themost significant hazardous waste producing sites. Waste data is also attested byindependent third party Trucost. Attestation statement is available in section G4-33.
GRI Indicator

Agilent Data

The total amount of waste (hazardous &non-hazardous) in tons by type for composting.

Hazardous = 0,
Non-hazardous = 152

The total amount of waste (hazardous &non-hazardous) in metric tons by type for reuse.

0

The total amount of waste (hazardous &non-hazardous) in metric tons by type for recycling.

Hazardous = 1,342,
Non-hazardous = 1,599

The total amount of waste (hazardous &non-hazardous) in metric tons by type for recovery.

0

The total amount of waste (hazardous &non-hazardous) in metric tons by type forincineration (or use as fuel).

Hazardous = 573,
Non-hazardous = 276

The total amount of waste (hazardous &non-hazardous) in metric tons by type for landfill.

Hazardous = 40,
Non-hazardous = 273

The total amount of waste (hazardous &non-hazardous) treated in metric tons.

Hazardous = 2,169,
Non-hazardous = 085

GRI Indicator

Agilent Data

The total amount of waste (hazardous &non-hazardous) in metric tons by type foron-site storage.
The total amount of waste (hazardous &non-hazardous) in metric tons by type for other(to be specified by the reporting organization).

0

Total Hazardous Waste (metric tons):
Treated = 2,169, Incinerated = 573,
Land filled = 40, Recycled = 1,342
Total = 4,125
Total Non-hazardous Waste (metric tons:
Composting = 152, Recycled = 1,599,
Land filled = 273, Incinerated = 275
Total = 2,300
Total (Hazardous + Non-hazardous) = 6,426(metric tons)

How the method of disposal has
been determined.

Hazardous waste disposal methods—treated,
incinerated, land filled and recycled.
Non-hazardous waste disposal methods—
recycled, land filled and incinerated.

Notes:•• Total waste produced is calculated by adding total chemical waste and total solid waste tonnage. Total
waste calculated based on fiscal year (November 2016 – October 2017).
•• Chemical waste refers to chemical materials designated for final disposition that exhibit characteristics
that are hazardous or dangerous per local regulatory requirements. This refers to materials that areshipped offsite for treatment, recycling, incineration and landfill; and excludes electronic waste.
•• Solid waste refers to waste that is not included in chemical waste or excess electronic equipment (e.g.,
garbage/trash, paper, cardboard, glass and furniture, and construction debris).

G4-EN24 Total Number and Volume of Significant Spills
In FY17 there were no significant spills at Agilent sites or caused by Agilent operations.
G4-EN25 Weight of Transported, Imported, Exported or Treated Waste Deemed
Hazardous Under the Terms of the Basel Convention Annex I, II, III, and VIII, andPercentage of Transported Waste Shipped Internationally
Not applicable. Currently we do not have any trans-boundary waste shipments underthe Basel Convention and didn't in 2017.
G4-EN26 Identity, Size, Protected Status and Biodiversity Value of Water Bodies andRelated Habitats Significantly Affected by the Reporting Organization’s Discharges ofWater and Runoff
No value of water bodies and related habitats are impacted by any discharges of wateror runoff by Agilent’s operations.
86

G4-EN27 Initiatives to Mitigate Environmental Impacts of Products and Services, andExtent of Impact Mitigation
Agilent Technologies is committed under our corporate citizenship program to conductbusiness in an ethical, socially responsible and environmentally sustainable manner.
The General Specification for the Environment (GSE) must be followed by all our
suppliers. As a new initiative it has been decided to update the GSE twice a year tostrengthen the phaseout of all Substances of Very High Concern (SVHC) in our
products wherever possible. Our Design for the Environment Guidelines is used to help
minimize the environmental impacts of product packaging. Agilent Technologies has
a RoHS and WEEE Program with close contact to suppliers to meet the legal 		requirements for restriction of hazardous substances and expectations from ourcustomers.
Agilent is working to improve the energy efficiency of selected products/productfamilies including instruments with high energy consumption.
Initiatives to mitigate the most significant environmental impacts of products/service
groups:•• Agilent’s Supplier Code of Conduct Policy ensures compliance with Environmental,
Health, Safety, and Social Responsibility (EHSSR) guidelines throughout our supply
chain. Our suppliers are also accountable for ensuring that their subcontractors
comply with Agilent’s EHSSR guidelines, with the responsibility for taking corrective
action as necessary.
•• Agilent implemented due diligence practices following the EICC standard to meetrequirements of the Dodd-Frank Wall Street Reform and Consumer Protection 		Act commonly known as conflict minerals. Agilent met the annual reporting
requirements of the U.S. Securities and Exchange Commission in 2014. Agilent’s
Supplier Code of Conduct Policy was updated to include the expectation that 		“suppliers shall take reasonable measures to ensure that products, parts, 		
components and materials supplied to Agilent are DRC (Democratic Republic 		
of Congo) conflict free” as that term under Section 1502 of the Dodd-Frank Act.
•• Agilent continued robust communication of its General Specification for theEnvironment (GSE) with its strategic suppliers. This effort enables Agilent and its
suppliers to comply with major environmental regulations on material use, productpackaging and labeling. Agilent’s two strategies to drive restricted substanceelimination are:•• Communication of our GSE restrictions to our product designers and suppliers•• Verification that selected suppliers meet Agilent’s GSE requirements

87

G4-EN28 Percentage of Products Sold and Their Packaging Materials That Are
Reclaimed by Category
Agilent’s Remarketing Solutions Division is dedicated to recovering older instruments
for the purpose of resale. For a certain segment of our customers (start-ups, academics,etc.), these pre-owned instruments offer a competitively priced alternative to buying
a new instrument. As a company, we are using fewer environmental resources tomanufacture new products to meet this customer demand. For more detail, see 		Premium Refurbished Instruments.
Agilent offers a variety of trade-in programs specifically designed to help customers
safely dispose of or recycle used instrumentation. The program is currently deployed
in several countries, with the expansion of these programs being considered
wherever possible.
G4-EN29 Monetary Value of Significant Fines and Total Number of Non-Monetary
Sanctions for Non-Compliance with Environmental Laws and Regulations
In FY17, Agilent reported a total of 10 alleged regulation compliance violations. One
incident resulted in monetary fines or penalties.
G4-EN30 Significant Environmental Impacts of Transporting Products and Other
Goods and Materials for the Organization's Operations, and Transporting Membersof the Workforce
Agilent is working with leading global freight and logistics companies to minimize theenvironmental impact of transporting goods and services. In FY17, we reported ourgreenhouse gases emissions from freight and logistics providers as data in G4-EN17.
To reduce negative environmental impacts due to employee business travel andcommuting for work, Agilent utilizes telepresence conference facilities in 30 locations
worldwide. In addition, Agilent is focusing on enhancing our data reporting on employee
fleet greenhouse gas emissions in the coming year. Some Agilent sites provide
pollution control checks for employee vehicles at regular intervals. Agilent also offers
flexible work arrangements where employees can work from home and utilize online
conference and meeting services to limit travel requirements.
G4-EN31 Total Environmental Protection Expenditures and Investments by Type
Currently we are unable to report this number. Agilent is investigating a process to
obtain this information for future reporting.
G4-EN34 Number of Grievances About Environmental Impacts Filed, Addressed andResolved Through Formal Grievance Mechanisms
For FY17, there were no grievances raised.

88Social: Labor Practices and Decent 					Work Indicators

DMA LA Disclosure On Management Approach
G4-LA1

Total Number and Rates of New Employee Hires and 		
Employee Turnover by Age Group, Gender and Region

G4-LA2

Benefits Provided to Full-Time Employees That Are Not 		Provided to Temporary or Part-Time Employees, by 			Major Operations

G4-LA3Return to Work and Retention Rates After Parental Leave, 		by Gender

G4-LA4

Minimum Notice Period(s) Regarding Significant 			Operational Changes, Including Whether It is Specified in 		
Collective Agreements

G4-LA5Percentage of Total Workforce Represented in Formal 		
Joint Management-worker Health and Safety Committees 		That Help Monitor and Advise on Occupational Health and
Safety Programs

G4-LA6

Type of Injury, Rates of Injury, Occupational Diseases, Lost
Days, and Absenteeism, and Number of Work-Related 		
Fatalities by Region and Gender

G4-LA7

Workers with High Incidence or High Risk of Diseases Related
to Their Occupation

G4-LA8

Health and Safety Topics Covered in Formal Agreements 		
with Trade Unions

G4-LA9Average Hours of Training Per Year Per Employee by Genderand by Employee Category90

G4-LA10 Programs for Skills Management and Lifelong Learning That
Support the Continued Employability of Employees and 		
Assist Them in Managing Career Endings
G4-LA11 Percentage of Employees Receiving Regular Performance andCareer Development Reviews, by Gender
G4-LA12 Composition of Governance Bodies and Breakdown of 		
Employees Per Employee Category According to Gender, 		
Age Group, Minority Group Membership and Other Indicatorsof Diversity
G4-LA13 Ratio of Basic Salary and Remuneration of Women to Men by
Employee Category, by Significant Locations of Operation
G4-LA16 Number of Grievances About Labor Practices Filed, 		Addressed and Resolved Through Formal Grievance 		
Mechanisms

91Social: Labor Practices and Decent						Work Indicators
DMA LA Disclosure On Management Approach
Agilent conducts its business with uncompromising integrity and promotes humanrights within the company’s sphere of influence. See Agilent’s Human Rights andLabor Policy.
Agilent is positioned to become a leader in innovation, creativity, problem-solving, andorganizational flexibility. As a company, we must be able to address work/life balancechallenges and leverage diverse perspectives, talents, and teams to meet this global
challenge. The work force demographics are changing in most countries and thecompetition to attract and retain top talent is increasing. Global competitiveness 		
will not be achieved merely by designing, manufacturing, marketing, and sellingsuperior products. Agilent strives to develop and apply excellent global people skills
around the world.
We are in tune with the changing global economic marketplace and work to ensure thatour policies and practices support our core beliefs and values, our guiding principles,and our goals to make Agilent a best place to work for every employee. The company
policies and practices support global diversity and inclusion and work/life success.
Agilent is committed to creating a diverse work environment and is proud to be an equal
opportunity employer.
Occupational Health and Safety							Agilent Technologies operates under a company-wide environmental, health andsafety management system (EHSMS) that applies to Agilent design, development,
manufacturing, distribution, and sales and service operations worldwide. The purposeof Agilent's EHSMS is to implement the Environmental Health and Safety Policy. The
EHSMS provides a framework for Agilent's business operations to make decisions
regarding their environmental and Occupational Health and Safety (OHS) activities in
response to changing internal and external factors. The EHSMS is supported by key
processes focused on planning, implementation and operation, checking and corrective
action, and management review.

92Agilent reviews its OHS aspects annually. Each region conducts their own local reviews
and these are consolidated into a Global OHS aspects and impacts register. Those OHS
aspects that attain the highest (risk) scores are either assigned objectives and targets
for the current year or, if they are business fundamentals, will have associatedprograms established to ensure compliance and implementation of risk-based
management approaches. Performance related to these objectives and programs aremonitored and reported to senior management at least quarterly, and are identified inquarterly business reviews. Formal Management Reviews are held twice annually toreport current OHS performance to senior management. Any deviations from target are
noted, and corrective actions or changes to strategies are identified for approval.
Training and Education								At Agilent, employees develop individually and collectively to enhance their skills andknowledge, to achieve current business objectives, and prepare for the challenge of
future business objectives. Development is a key lever to achieve the organizational
capability that Agilent needs for current and future growth and success.
Employee development at Agilent is a collaborative process between a manager and an
employee. Agilent managers are accountable for assessing employee performance onbehalf of the company and supporting the development of employees over time.
The following approaches to employee development are used at Agilent, and are 		provided based on business need. We recommend employees choose a blend oflearning approaches that feature employees learning while doing their day-to-day jobs.
•• Work Assignments: Challenging jobs, special assignments, project initiatives, andjob rotations. Every work assignment is a potential development experience.
•• Learning from Others: Coaching, mentoring, and networking with internal andexternal people with experience or expertise.
•• Training/learning: Specific technical and business skill development provided 		internally by Agilent or externally by qualified educational institutions via aclassroom, online, or self-study format.
•• Develop a sponsor, mentor, coaching relationship: Internal top performers havefound that informal mentoring or sponsoring relationships are very helpful.
•• Increase visibility/network: Look for opportunities to attend meetings in otherparts of the organization. Request stretch assignments, projects that provide a
new perspective on work and collaborative opportunities in other parts of theorganization.
Agilent aligns with ISO 26000 standards and guidance as part of our social responsibility
practices. As such, Agilent’s Labor and Employee policies and processes align withISO core subjects: Organizational Governance 6.2, Human Rights 6.3, and Labor
Practices 6.4.

93

G4-LA1 Total Number and Rates of New Employee Hires and Employee Turnover by
Age Group, Gender and Region
Agilent aligns with ISO 26000 standards and guidance as part of our social
responsibility practices. As such, Agilent’s Labor and Employee policies andprocesses align with ISO core subjects: Organizational Governance 6.2, Human 		
Rights 6.3, and Labor Practices 6.4.
FY17 data is as following:
Total Number of New Employee HiresEntering Employment During theReporting Period Broken Down by Gender# Male / Female% Male / Female

2,177

1,330 / 847

61.12% / 38.88%

Total number and percentage of new employee hires entering employment during thereporting period broken down by age group:						New Employee Hires

Number% of Total

Under 30 years of age

855

39.27%

Between 30–50 years of age

1,129

51.86%

Greater than 50 years of age

193

8.87%

Total number and percentage of new employee hires entering employment during thereporting period broken down by region:
RegionNumber% of Total

Americas64829.77%

Asia Pacific94643.45%

Europe583

26.78%

94

Total number of employees leaving employment during the reporting period broken
down by gender:										Employees Leavingby Gender# Male / Female% Male / Female982

598 / 384

60.90% / 39.10%

Percentage of employees leaving employment during the reporting period broken down
by age group:										Employees Leaving
by Age Group

Number% of Total

Rate under 30 years of age

219

22.3%

Rate 30–50 years of age

497

50.61%

Rate Over 50 years of age

266

27.09%

Total number of employees leaving employment during the reporting period broken
down by region:
RegionNumber% of Total

Americas342

34.83%

Asia Pacific39039.71%

Europe25025.46%

95

G4-LA2 Benefits Provided to Full-time Employees That Are Not Provided to Temporary orPart-Time Employees, by Major Operations
Generally, part-time employees who meet minimum requirements for benefits eligibility are
eligible for the same benefits as full-time employees. Benefits and eligibility requirements
vary by country.
Agilent aims to deliver a rewards portfolio that is competitive with life sciences, diagnostics
and applied markets companies, representative of the diverse industries and markets within
which Agilent operates.
Our rewards are offered to eligible employees and comply with local legal requirements. Our
Total Pay program includes base pay; variable pay, such as the Agilent Results Bonus andIndividual Performance Bonus; and sales incentive compensation.
Pay is differentiated based on company and individual performance. Benefits such as
health and welfare benefits, retirement plans, and time off provide a foundation to support
employee well-being and financial security.
Equity programs align employee and shareholder interests. Programs include an Employee
Stock Purchase Plan and long-term incentives such as restricted stock units.
G4-LA3 Return to Work and Retention Rates After Parental Leave, by Gender
Agilent offers parental leave benefits and provides a broad range of programs andactivities to help employees manage commitments in their work and personal life. By 		
offering programs that can be used to address a wide range of needs, Agilent hopes toprovide employees with the flexibility and opportunity to select and use services 		
and solutions that they prefer.
•• Flexible Work Arrangements: Some Agilent employees use alternatives to traditional
Monday through-Friday work arrangements. These include part-time, telecommuting,job-shares, and variable work schedules.
•• Flexibility Practices: Agilent is proud of its heritage of providing flexible work hours for
employees. Agilent’s Flexible Time Off (FTO) program lets employees use paid time offfor vacation, personal business, and illness.
•• Dependent Care Resource and Referral: Agilent provides a variety of resource and referral
services for employees who have dependent care responsibilities for children, elders,people with disabilities, and others. Our goal is to help employees meet dependent care
responsibilities so they can achieve their business objectives while they are at work.
Centralized programs and information aim to provide support to all of Agilent. Local
entities may choose to make additional dependent care investments in locations where
community-based services are inadequate and business objectives are impacted.
•• Magellan Assist (U.S.): Agilent offers data sheets available worldwide providing 		
information on a broad range of work/life challenges plus consulting and writtenmaterials.
•• Mother’s Room: Some Agilent facilities offer a “mother’s room” to support new moms
returning to work, and the nursing needs of their babies.
•• Quiet Room: Some Agilent facilities offer a “quiet room” to support employees who needa break, respite, or quiet time.
96

G4-LA4 Minimum Notice Period(s) Regarding Significant Operational Changes,
including Whether It Is Specified in Collective Agreements
Agilent meets all applicable laws, regulations, and standards where we do business.
G4-LA5 Percentage of Total Workforce Represented in Formal Joint ManagementWorker Health and Safety Committees That Help Monitor and Advise on Occupational
Health and Safety Programs
Health and Safety committees are an integral part of EHS processes at our sites andhelp drive continuous improvement in support of Agilent’s ISO certifications andEnvironmental, Health, and Safety Management System.
G4-LA6 Type of Injury, Rates of Injury, Occupational Diseases, Lost Days, andAbsenteeism, and Number of Work-related Fatalities by Region and Gender
In Agilent’s Environmental Health and Safety function, we believe that people who 		
feel well do well. EHS programs are committed to creating safe work environments,
providing training, and engaging our employees in health-promotion activities so thatthey can work injury-free and illness-free.
Agilent EHS records and investigates work-related injuries and illnesses to identify root
causes and apply appropriate corrective and preventive actions. Agilent’s record keeping
process aligns with the U.S. OSHA Injury/Illness Record keeping regulations and reports
on Occupational Recordable (IR) and Lost Work Day Case Rates (LWDCR). Both metrics(IR and LWDCR) have remained relatively stable over the past five years and continue tobenchmark favorably relative to Agilent competitors and industry leaders.
Agilent Occupational (IR) Rate Globally 2017 – 0.29;
Agilent Occupational (LWDCR) Rate Globally 2017 – 0.12;

0.5
0.45
0.4
0.35
0.3
.25
0.2
0.15
0.1
0.05
0

2015

2016
IR

2017

LWDCR

97

G4-LA7 Workers with High Incidence or High Risk of Diseases Related to 		
Their Occupation
Agilent does not have workers with high incidence or high risk of work-related disease.
Agilent provides a number of programs and educational opportunities aimed atmanaging serious diseases and medical situations for employees as well as 		family and community members whenever outbreaks or pandemic events such as
Avian Flu or SARS are identified by public health agencies. Agilent EHS standards 		
maintain employee exposure levels for harmful agents in the workplace well 		
below regulatory requirements. Agilent provides training to employees as a 		precautionary measure to prevent blood borne diseases. Agilent Workplace Services
has both Emergency Action and Disaster Recovery Plans that address serious medical
events or disease outbreaks (e.g., pandemic events).
The Agilent Human Resources and Benefits organizations provide comprehensive
health care plans to employee and family members to assist in managing theirpersonal medical needs. These plans include counseling services and risk-based
health coaching.
G4-LA8 Health and Safety Topics Covered in Formal Agreements with Trade Unions
As required at a country level, Health and Safety topics are included for discussion withlocal worker councils or trade unions. Health and Safety committees are an integral partof EHS processes at our sites and help drive continuous improvement in support ofAgilent’s ISO certifications and Environmental, Health, and Safety Management System.
G4-LA9 Average Hours of Training Per Year Per Employee by Gender and by
Employee Category
Training at Agilent takes several forms: face-to-face classroom experiences, on-the-job
learning, virtual classroom events and self-paced e-learning.
The training and development programs offered at Agilent are many, including New
Employee Orientation, Leadership Development, Product and Technology Training,
Employee Safety and Security, Legal and Ethical Concerns, and Standards of BusinessConduct. To encourage learning occurring anywhere, anytime for our globally distributed workforce, we continue to make self-paced e-learning available in many of these
topics 24 hours a day/seven days a week.
In 2017, approximately 99 percent of our Agilent employees completed training
activities (with over 130,000 documented instances of training, including over 120,000
self-paced online course completions).

98

America

Asia/Pacific

European

Total

Hours Training

141,032

194,747

92,497428,276

Total Employee

4,784

4,977

3,608

13,369Average Hour ofTraining

29

39

26

32

G4-LA10 Programs for Skills Management and Lifelong Learning That Support theContinued Employability of Employees and Assist Them in Managing Career Endings
Agilent is committed to providing an environment in which employees can expand theirknowledge, develop new skills, and contribute their best work.
Our culture of continuous development instills in our employees the behaviors thatbring our values to life every day. We encourage our people to stay up-to-date on current
research and technology while enhancing their current skills and growing new skills tomeet future needs; we also put special emphasis on training managers at all levels toeffectively communicate, role model, and reinforce our values and culture. This includes
imparting the importance of continuous learning in others. On average, our employees
completed over 31 hours of training each in the last year.
Employees access learning opportunities in several key areas. Our Development Now
portal is a resource center with videos, guided online activities, classes, and otherprofessional development resources available to all our employees globally. This uniquetraining platform allows employees and managers to build leadership and professional
skills that align with their daily work and Agilent's expectations. In addition, we havea number of function and job-specific portals to help employees build their expertisein their technical and job-related skills. This includes all our Academy portals such as
Sales Academy, Marketing Academy, Service Academy, Finance Academy and Order
Fulfillment Academy. Within each of these academies, we offer classroom training tobuild depth and practice key skills; online learning to help create a foundation and learn
the basics; virtual training to help connect the foundational concepts to real-world 		
application; self-study materials to help with reinforcement; recorded videos to learn
from experts as well as specific processes required for the job; and social collaborationand mentoring to support one another in developing the required capabilities.
In addition to structured internal learning programs, we also have an Educational 		
Assistance program that provides financial or other assistance for employees to 		take external academic classes or complete an academic degree program relevant
to Agilent’s business needs.
Our investment in our people’s growth is an investment in our business and in theretention of our competitive advantage, our edge and top talents.

99

G4-LA11 Percentage of Employees Receiving Regular Performance and Career
Development Reviews, by Gender
One hundred percent of Agilent employees receive regular performance reviews.
G4-LA12 Composition of Governance Bodies and Breakdown of Employees Per 		Employee Category According to Gender, Age Group, Minority Group Membershipand Other Indicators of Diversity
Total number of employees:
Total Number# Male/Female

13,955

8,617/5,331

Percentage of employees by gender:
Employee Gender% of Total

Male

63%

Female37%

The percentage of employees by age group (under 30; 30–50; over 50):

Total Number% of Total% Under 30 years of age

12%% 30-50 years of age

59%% Over 50 years of age

29%

100

Percentage of individuals within the organization’s governance bodies by gender:
Board Members% of Total

Male/Female

80%/20%Under 30 years of age

0%

Between 30-50 years of age

0%Greater than 50 years of age

100%

Total number of managers by gender:
Total Number# Male/Female

1,661

1,188/473

Percentage of managers by gender:

Employee Gender% of Total

Male

72%

Female28%101

G4-LA13 Ratio of Basic Salary and Remuneration of Women to Men by Employee
Category, by Significant Locations of Operation
The following data indicates the salary ratio of men to women by employee category.
The ratios shown were calculated by determining the average comparative ratio(compa-ratio) of pay for men and women in each employee category, then dividing the
average compa-ratio for men by the average compa-ratio for women. Compa-ratio 		indicates an individual’s pay position versus the mid-point of the pay range for theassigned job. Within Agilent, three major employee categories are Individual Contributor
A (ICA; typically non-exempt positions), Individual Contributor B (ICB; typically exempt
positions) and People Manager (PM). Senior Managers are the senior level people
managers in the organizations.

Employee Category

Ratio of Average Compa-Ratio
Men/Women

ICA

0.99

ICB

1.01

PM

1.02

Senior Management

1.02

G4-LA16 Number of Grievances About Labor Practices Filed, Addressed andResolved Through Formal Grievance Mechanisms
This information is Agilent confidential.

102

Social: Human Rights

DMA HR Disclosure on Management Approach
G4-HR1

Percentage and Total Number of Significant Investment 		
Agreements and Contracts That Include Human Rights 		
Clauses or That Have Undergone Human Rights Screening

G4-HR2

Total Hours of Employee Training on Policies and Procedures
Concerning Aspects of Human Rights That Are Relevant to 		
Operations, Including the Percentage of Employees Trained

G4-HR3

Total Number of Incidents of Discrimination and Corrective 		
Actions Taken

G4-HR4

Operations and Significant Suppliers Identified in Which the
Right to Exercise Freedom of Association and Collective 		Bargaining May Be at Significant Risk, and Actions Taken 		to Support These Rights

G4-HR5

Operations and Significant Suppliers Identified as Having 		Significant Risk for Incidents of Child Labor, and Measures 		
Taken to Contribute to the Elimination of Child Labor

G4-HR6

Operations and Significant Suppliers Identified as Having 		Significant Risk for Incidents of Forced or Compulsory Labor,and Measures to Contribute to the Elimination of All Forms 		
of Forced or Compulsory Labor

G4-HR7

Percentage of Security Personnel Trained in the Organization’s
Policies or Procedures Concerning Aspects of Human Rights
That Are Relevant to Operations

G4-HR8

Total Number of Incidents of Violations Involving Rights ofIndigenous People and Action Taken

G4-HR11 Significant Actual and Potential Negative Human Rights 		
Impacts in the Supply Chain and Actions Taken
G4-HR12 Number of Grievances Related to Human Rights Filed, 		Addressed, and Resolved Through Formal Grievance Mechanisms
104Social: Human Rights
DMA HR Disclosure on Management Approach
Agilent’s Human Resources function enables Agilent to attract, engage, develop andreward the best talent to be #1 in analytical labs and targeted diagnostics segments.
We deliver a portfolio that is competitive with life sciences, diagnostics and appliedmarkets companies, representative of the diverse industries and markets within which
Agilent operates. Agilent is committed to creating a diverse work environment and isproud to be an equal opportunity employer.
How We Achieve Above Objective/Management Approach•• Our People: We seek and employ the most talented workforce to help us achieveamazing results. As a global company, Agilent enjoys the diversity of cultural andindividual perspectives held by our employees. Much of Agilent's success is rooted
in the diversity of its people and the commitment of those people to inclusion. Our
employees' different backgrounds are valued by both customers and employees.
•• Our Values and Culture: Our values and culture makes Agilent a place where wewant to spend our time. You can see and feel our values in the workplace.
Agilent’s six values are the core foundation of our company: innovation andcontribution, uncompromising integrity, trust respect and teamwork, speed, focus,
and accountability. Our values are the basis for every decision we make and every
action we take, no matter where we are located.
•• Development Opportunities: As part of the next generation of innovators and 		business leaders, our employees deliver solutions to keep Agilent and thelaboratories we serve at the top of their game.
•• Work-life Balance: Agilent gives employees the space to enjoy life, their families andfriendships. Flexible time off, paid time off to volunteer in the community, flexible
schedules, telecommuting and company-sponsored activities are some of the ways
we help keep inspiration coming.
•• We make the world a safer and healthier place: Our employees are inspiring
discoveries for a better world.
Stakeholder Consultations/Engagements in Last Year
Agilent’s Leadership Survey is conducted twice a year to focus on improving leadership
practices necessary to achieve business objectives, and to measure the level ofengagement of the Agilent team.

105

Agilent conducts its business with uncompromising integrity and promotes humanrights within the company’s sphere of influence. Our commitment to Human Rights
extends through our supply chain. Agilent expects its suppliers to adhere to a highstandard of environmental and social responsibility values, as outlined in our policy. The
policy requires suppliers to adopt sound environmental, health, and safety management
practices and incorporates eight International Labor Organization (ILO) Conventions
that have been identified as fundamental to the rights of human beings at work. Agilent
has programs in place to monitor and verify our suppliers’ conformance with the 		Supplier Code of Conduct Policy.
Agilent Technologies’ Human Rights and Labor Policy: Agilent acknowledges andrespects the fundamental principles contained in the Universal Declaration of Human
Rights. Our core values and culture reflect a commitment to ethical business practices
and good corporate citizenship.
Freely-Chosen Employment: Agilent supports the elimination of all forms of forced,
bonded, or involuntary prison labor.
No Child Labor: Agilent condemns all forms of exploitation of children. Agilent will not
recruit child labor and supports the elimination of exploitative child labor.
Minimum Wages: Agilent compensates our employees with wages and benefits thatmeet or exceed the legally required minimum.
Working Hours: Agilent does not require employees to work more than the maximum
hours of daily labor set by local laws.
No Discrimination: Agilent supports and upholds the elimination of discriminatory 		practices with respect to employment and occupation, and promotes and embraces
diversity in all aspects of its business operations. Our policies prohibit discrimination
based on race, color, age, gender, sexual orientation, gender identity and expression,
ethnicity, religion, or disability.
No Harsh or Inhumane Treatment: Agilent prohibits physical abuse, harassment, or the
threat of either. Agilent provides a safe and healthy working environment for all of its
employees.
Freedom of Association: Agilent respects the rights of employees to organize in labor
unions in accordance with local laws and established practice, if desired.
Ethical Business Conduct: Agilent’s Standards of Business Conduct requires that 		business should be conducted with honesty, and reflects high ethical standards thatare the basis for achieving our goals. The standards establish clear guidelines for how
we do business and establish accountability. All employees are expected to comply
with these standards.
Agilent Technologies Supplier Environmental and Social Responsibility Code of 		Conduct Product: Agilent’s suppliers are required to support and promote thefundamental human rights referenced in this document.

106

G4-HR1 Percentage and Total Number of Significant Investment Agreements andContracts That Include Human Rights Clauses or That Have Undergone Human
Rights Screening
One hundred percent of Agilent’s purchase order agreements include human rights
clauses and require that suppliers comply with Agilent Supplier Code of Conduct Policy.
G4-HR2 Total Hours of Employee Training on Policies and Procedures Concerning
Aspects of Human Rights That Are Relevant to Operations, Including the Percentage
of Employees Trained
All Agilent employees participate in the annual required training in the Standards ofBusiness Conduct which outlines expectations for dealing with customers, suppliers,
and conduct in the workplace.
All procurement professionals, as part of Standards of Business Conduct training, arerequested to take additional online training on Environmental, Health, Safety, and Social
responsibility which covers Human Rights.
G4-HR3 Total Number of Incidents of Discrimination and Corrective Actions Taken
This information is confidential.
G4-HR4 Operations and Significant Suppliers Identified in Which the Right to 		
Exercise Freedom of Association and Collective Bargaining May Be at Significant
Risk, and Actions Taken to Support These Rights
Agilent is unaware of any operations and significant suppliers identified in which theright to exercise freedom of association and collective bargaining may be at risk.
Agilent endorses the concept and right to exercise freedom of association as Agilent
subscribes to UN Declaration of Human Rights and Supplier Code of Conduct andcomplies with the California Supply Chains Transparency Act (CTISCA).
Agilent Human Rights and Labor Policy
Agilent Supplier Code of Conduct Policy
Agilent CTISCA Statement

107

G4-HR5 Operations and Significant Suppliers Identified as Having Significant Risk
for Incidents of Child Labor, and Measures Taken to Contribute to the Eliminationof Child Labor
Agilent is unaware of any operations or suppliers identified as having significant risk forincidents of child labor.
Agilent has established a Supplier Code of Conduct Policy. In addition, Agilent also
requires supplier compliance to human rights throughout their operations (including but
not limited to the operations of their own suppliers and any permitted sub-contractors)in accordance with the UN Guiding Principles on Business and Human Rights (the “UN
Guiding Principles”).
Agilent conducts random onsite surveys of suppliers for compliance with Agilent’s
Supplier Code of Conduct Policy. In cases where there are issues with adherence toAgilent’s supplier expectations, corrective actions are implemented and monitored by
Agilent’s third-party auditor DEKRA. All corrective actions were completed in FY17.
For more information, see Agilent Environmental Expectations.
G4-HR6 Operations and Significant Suppliers Identified as Having Significant Risk
for Incidents of Forced or Compulsory Labor, and Measures to Contribute to the
Elimination of All Forms of Forced or Compulsory Labor
Agilent is unaware of any operations and significant suppliers having a significant risk
for incidents of forced or compulsory labor. Agilent has an established Supplier
Environmental, Health, Safety and Social Responsibility program as well as a Supplier
Code of Conduct Policy which applies to all suppliers. In addition, Agilent complies with
the California Supply Chain Transparency Act of 2010, Conventions 105 and 111 ofInternational Labor Organization and the Dodd-Frank Wall Street Reform and Consumer
Protection Act.
Agilent also requires supplier compliance to human rights throughout their operations(including but not limited to the operations of their own suppliers and any permitted
sub-contractors) in accordance with the UN Guiding Principles on Business and Human
Rights (the “UN Guiding Principles”). Agilent conducts random onsite surveys of suppliers for compliance with Agilent’s Supplier Code of Conduct Policy. In cases where
there are issues with adherence to Agilent’s supplier expectations, corrective actions
are implemented and monitored by Agilent’s third-party auditor DEKRA. All corrective
actions were completed in FY17.
Agilent CTISCA Statement

108

G4-HR7 Percentage of Security Personnel Trained in the Organization’s Policies orProcedures Concerning Aspects of Human Rights That Are Relevant to Operations
Agilent has outsourced its security to a globally renowned company in this field. This
external company trains its employees in human rights issues, especially in the area ofuse of force, and also addresses this subject in its security officer handbook.
G4-HR8 Total Number of Incidents of Violations Involving Rights of Indigenous
People and Action Taken
There were no violations of rights of indigenous people.
G4-HR11 Significant Actual and Potential Negative Human Rights Impacts in the
Supply Chain and Actions Taken
Agilent is unaware of any actual and potential negative human rights impact in our
supply chain.
G4-HR12 Number of Grievances Related to Human Rights Filed, Addressed, andResolved Through Formal Grievance Mechanisms
This information is confidential.

109

Social: Society

DMA SO Disclosure on Management Approach
G4-SO1

Percentage of Operations with Implemented Local 			Community Engagement, Impact Assessments and 		Development Programs

G4-SO2

Operations with Significant Potential or Actual Negative 		
Impacts on Local Communities

G4-SO3

Percentage and Total Number of Business Units Analyzed for
Risks Related to Corruption

G4-SO4

Communication and Training on Anti-Corruption Policies 		
and Procedures

G4-SO5

Actions Taken in Response to Incidents of Corruption

G4-SO6

Total Value of Financial and In-Kind Contributions to Political
Parties, Politicians and Related Institutions by Country

G4-SO7

Total Number of Legal Actions for Anti-Competitive Behavior,Anti-Trust and Monopoly Practices and Their Outcomes

G4-SO8

Monetary Value of Significant Fines and Total Number of 		
Non-Monetary Sanctions for Non-Compliance with Laws 		
and Regulations

111

Social: Society
DMA SO Disclosure on Management Approach
Agilent’s policies, values, organization, and management systems apply across all our
global businesses. They are designed to:•• Reduce our negative impacts on the environment•• Protect the occupational health and safety interests of our employees•• Ensure customer requirements are met•• Enhance our value to our communities•• Ensure the highest levels of quality in our products and services•• Increase our competitiveness•• Create a consistent approach across business groups, where applicable•• Meet the expectations of our stakeholders•• Conduct business in an ethical mannerAgilent considers external charters, principles, and guidelines that have been developed
through multi-stakeholder processes to guide our business activities.
We also participate in a variety of intra- and cross industry forums to address
emerging issues, develop industry-wide approaches to social and environmental 		challenges, and cooperate with governments, non-governmental organizations (NGOs)
and other stakeholders on common concerns. As part of our corporate citizenshipobjectives, Agilent strives to be an economic, intellectual, and social asset to each 		nation and community where we conduct business.
Agilent has been consciously and strongly committed to community involvement
through many initiatives – Agilent Technologies Foundation, Agilent Year-Round Giving
Program, and other signature programs aimed at giving back to the community.
Anti-Corruption										Agilent does business directly or indirectly in over 120 countries around the globe, eachof which has its own unique laws, customs, and business practices. Agilent requires
its employees and business partners in all geographies to conduct their affairs with
uncompromising integrity and will not tolerate corrupt activities of any kind. Agilent
prohibits promising, offering, giving to, or receiving from, any individual anything ofvalue or personal benefit with the expectation of receiving a favor, a grant of business,or any other business advantage in return. Such actions are sometimes referred to asbribes, kickbacks, or quid pro quos.

112

Agilent is committed to complying with:•• The laws and regulations of each country where Agilent conducts business•• The laws and regulations of the United States, including the Foreign Corrupt
Practices Act•• Other international anti-corruption laws and regulations, including the U.K. 		
Bribery Act of 2010 and the OECD Anti-Bribery Convention, to which 38 countries
are signatories•• Agilent’s Standards of Business Conduct•• Agilent’s policies and procedures
Our commitment incorporates the common elements of anti-corruption laws andregulations worldwide that apply to Agilent’s business. Agilent managers are
responsible for promoting awareness of, and enforcing compliance with our Global
Anti-corruption policy among their reports at all levels, and do not actively or passively
authorize or ignore corrupt activities in their organization.
Agilent aligns with ISO 26000 standards as part of our social responsibility practices.
As such, Agilent’s Social and Community initiatives align with ISO core subjects: 		Organizational Governance 6.2, Fair Operating Practices 6.6, and Community
Involvement and Development 6.8.
Anti-Competitive Behavior
Agilent is committed to competing vigorously and fairly in all markets in which we 		
do business. We place the highest importance on maintaining compliance withcompetition laws globally. To achieve this goal, all Agilent employees must adhere 		to some very important principles when interacting with competitors, resellers, 		customers and government employees.
In dealing with any government investigators, employees are instructed to follow the
below guidelines:•• If government investigators contact or visit an Agilent site, never resist or obstruct
the investigation or adopt a defensive attitude. Immediately contact the mostsenior site manager, the country general manager, and a representative of theLegal Department.
•• If you choose to speak with government investigators, always speak truthfully andcompletely. Never conceal, destroy or remove any documents or other information
to avoid detection during an investigation.
Every Agilent employee is required to read and understand Agilent’s Antitrust andCompetition Law Compliance Manual and comply with applicable competition laws.
Employees are trained through both computer-based and live trainings on competition
law on an annual basis and as needed. Employees are trained to report any evidence of
misconduct directly to the Legal Department or via the Compliance Hotline.

113Compliance
Our compliance and ethics program has its roots in our Standards of Business Conduct,
which has governed employee behavior since Agilent was part of HP. Our commitment
to ethics and compliance begins at the highest levels of the company. The program ismanaged by the Chief Compliance Officer (CCO), who reports directly to the GeneralCounsel and has a reporting relationship to the Audit & Finance Committee of the Boardof Directors. The CCO is supported by a team of direct reports located in all major 		
regions in which Agilent does business, as well as a business compliance liaison
network embedded in business operations.
Under the leadership of the Chief Compliance Officer, the Global ComplianceDepartment:•• Coordinates and tracks Standards of Business Conduct certification activities.
•• Facilitates a full curriculum of online ethics and compliance training.
•• Maintains the Compliance Hotline that assists employees and other stakeholders
with reporting complaints and asking questions.
•• Coordinates investigations of allegations of suspected misconduct.
•• Supports our compliance liaison partners within each business and geography toensure employees are aware of, and comply with our Standards of Business Conduct and other Agilent policies.
G4-SO1 Percentage of Operations with Implemented Local Community Engagement,
Impact Assessments and Development Programs
Volunteerism is a key element of our core values, and the cornerstone of our corporate
citizenship efforts. Agilent employees may use up to 6 days per year of company time,with managers approval, to work on company supported or sponsored community
activities.
The Agilent Year-Round Giving Program provides employees the opportunity to support
a broad range of eligible non-profit organizations in their communities in the areas ofhealth and human services, arts and culture, education and literacy, environment andconservation, and family and civic betterment.
The Year-Round Giving Program is implemented in Canada, China, Denmark, England,Hong Kong, India, Japan, Scotland, Spain, Taiwan and the United States. Agilent
employees make their communities a better place to live and work through thegenerous contributions made during the year. The Agilent Technologies Foundation
matches employee contributions dollar-for-dollar, doubling the employee donation andallowing the Foundation to invest and support our employees’ preferred charities.
Besides the Giving Program, the Agilent Technologies Foundation supports otherinitiatives to enhance, enrich and support the communities in which Agilent 		
operates. Details of projects supported by the Agilent Foundation in 2017 arereported under G4-EC8.

114

G4-SO2 Operations with Significant Potential or Actual Negative Impacts on 		
Local Communities
Agilent did not experience any new event that had a negative impact on Agilent’s local
communities.
G4-SO3 Percentage and Total Number of Business Units Analyzed for Risks Related
to Corruption
100 percent of all Agilent business units were analyzed for risks related to corruption
during the reporting period.
G4-SO4 Communication and Training on Anti-Corruption Policies and Procedures
All employees and business partners got communication of anti-corruption policies andprocedures. 100 percent of management, non-management employees were required
to receive anti-corruption training during the reporting period.
Communication of Anti-Corruption
Policies and Procedures

FY2015FY2016FY2017

Total number and percentageof employees

11,000/100%

11,000/100%

14,000/100%

Total number and percentage ofbusiness partners

2,609/100%

920/100%

1,000/100%

G4-SO5 Actions Taken in Response to Incidents of Corruption
Agilent has a formal process for investigating and resolving allegations of corruption
should they occur.
G4-SO6 Total Value of Financial and In-Kind Contributions to Political Parties,
Politicians and Related Institutions by Country
Agilent contributes to dialogue and decision-making on public policies affecting thecompany, our employees, and our operations. Specific questions about our politicalactivities can be submitted via www.agilent.com/go/contactus.
G4-SO7 Total Number of Legal Actions for Anti-Competitive Behavior, Anti-Trust andMonopoly Practices and Their Outcomes
Agilent policy forbids anti-competitive behavior, antitrust, and monopoly practices andin current reporting period, there was no legal action for antitrust and anti-competitive
behavior.
G4-SO8 Monetary Value of Significant Fines and Total Number of Non-Monetary
Sanctions for Non-Compliance with Laws and Regulations
Agilent has not received any significant fines associated to product non-compliancenor has Agilent been sanctioned for product non-compliance. In addition, Agilent has nodispute resolutions.
115Social: Product Responsibilities

DMA PR Disclosure on Management Approach
G4-PR1

Percentage of Significant Product and Service 			Categories for Which Health and Safety Impacts Are 		Assessed for Improvement

G4-PR2

Total Number of Incidents of Non-Compliance with 		Regulations and Voluntary Codes Concerning Health and 		
Safety Impacts and Services During Their Life Cycle by Typeof Outcomes

G4-PR3

Type of Product and Service Information Required by 		
Procedures and Percentage of Significant Products and 		Services Subject to Such Information Requirements

G4-PR4

Total Number of Incidents of Non-Compliance with 		Regulations and Voluntary Codes Concerning Product andService Information and Labeling, by Type of Outcomes

G4-PR5Practices Related to Customer Satisfaction, Including Resultsof Surveys Measuring Customer Satisfaction

G4-PR6

Sale of Banned or Disputed Products

G4-PR7

Total Number of Incidents of Non-Compliance with 		Regulations and Voluntary Codes Concerning Marketing		
Communications, Including Advertising, Promotion and 		Sponsorship by Type of Outcomes

G4-PR8

Total Number of Substantial Complaints Regarding Breachesof Customer Privacy and Losses of Data

G4-PR9

Monetary Value of Significant Fines for Non-Compliance 		with Laws and Regulations Concerning the Provision and Useof Products and Services

117Social: Product Responsibilities
DMA PR Disclosure on Management Approach
Agilent’s Business Management System
Agilent’s Business Management System (BMS) is designed to support our businessgroups, so that Agilent products, services, and interactions consistently and effectively
meet customer expectations and applicable regulatory requirements, and provide amechanism for continual improvement.
The Agilent BMS provides a framework from which business groups and operations
can make decisions appropriate to their specific business, customer and geographic
needs while ensuring that applicable minimum standards are met, and describes theminimum standards and the required processes for the business groups’ business
management systems that are designed to conform to ISO 9001:2008. Each businessgroup maintains a business management system to illustrate its specific required
processes for meeting customer expectations and, where applicable, other standards
such as ISO14001, ISO/IEC 17025, AS 9100, ISO 13485, or TL 9000. Agilent’s 		
infrastructure organizations provide centrally managed, business critical services 		and operate as internal service suppliers to the business groups.
Agilent Quality Policy
Ensuring that our products and services are safe before they go to market is just one
part of our responsibility to customers. We also make certain that customers have easy
access to the information they want or need about those products and services. Pleaserefer to the Agilent Quality Policy.
Agilent is firmly committed to technology leadership, having long investment heavily inresearch and development. Our breadth of disciplines and technologies enable uniqueand breakthrough advancements that often transcend traditional boundaries.
Agilent recognizes ISO 26000 as a reference document that provides guidance on 		social responsibility. Agilent aligns with ISO 26000 standards as part of our 		social responsibility practices. As such, Agilent’s Product Responsibility processes 		
align with ISO core subjects: Organizational Governance 6.2, Fair Operating Practices
6.6, and Consumer Issues 6.7.

118

Customer Privacy								At Agilent, protecting the privacy of our employees and customers is critical to our
success. The major part of this process is to treat their personally identifying
information (name, e-mail address, phone number, employee number, Social Security
Number/National ID Number, etc.) appropriately. In the employee area, protecting theemployee’s privacy is paramount to the Agilent philosophy of respecting the individual.
For customers, we recognize that building a long-term business relationship with them
depends a great deal on trust. This trust begins with our commitment to respecting aswell as protecting their personal information. The key to providing an adequate level ofprivacy is the business-wide implementation of an effective internal Privacy Program.
The program must address the legal and ethical issues regarding personal employee
and customer information. Our privacy program provides the necessary infrastructure
to ensure personally identifiable information is collected and used in a fair, lawful andhonest fashion. This information may be collected during on-line or off-line interactions/transactions.
G4-PR1 Percentage of Significant Product and Service Categories for Which Healthand Safety Impacts Are Assessed for Improvement
Agilent’s quality and environmental policies mandate we provide products and 		services that meet legal and regulatory requirements, including applicable environmental,
health, and safety standards. Agilent is committed to a continuous improvement of theenvironmental aspects and impacts of our products as demonstrated by Agilent’s ISO
14001 certificate, which is regularly audited by an external party.
G4-PR2 Total Number of Incidents of Non-Compliance with Regulations and 		
Voluntary Codes Concerning Health and Safety Impacts and Services During Their
Life Cycle by Type of Outcomes
Agilent did not receive any regulatory non-compliance notices for the reporting period.

119

G4-PR3 Type of Product and Service Information Required by Procedures 		
and Percentage of Significant Products and Services Subject to Such 		
Information Requirements
Agilent complies with required labeling for substance identification in our products inaccordance with required regulations, and safe use guidance for products produced by
Agilent. Ninety percent of Agilent products and services are covered and assessed forcompliance with these guidelines. Annually Agilent communicates materials
specifications through the “General Specifications for Environment” to its suppliers to
inform them of banned chemicals/materials that should not be included in material/
parts/products bought by Agilent to ensure compliance with global regulations andminimize the environmental impact of its products and operations. Agilent also
provides Material Safety Data Sheets with Agilent and third-party-provided chemicals
supplied standalone or with products for safe use. Agilent and OEM products and 		battery labels include a waste container symbol for help in proper disposal.
The company also operates an end-of-life customer returns system. In addition, 		Agilent provides end-of-life management options where legally required. Reuse 		programs are offered for selected Agilent products. The programs address 		
the requirements posed by the European WEEE (Waste from Electrical & Electronic
Equipment) Directive. Please see Agilent’s Take Back Program.
G4-PR4 Total Number of Incidents of Non-Compliance with Regulations andVoluntary Codes Concerning Product and Service Information and Labeling, by 		Type of Outcomes
Agilent had no incidents of non-compliance regarding products or non-complianceissues regarding labeling. In addition, Agilent did not have any non-compliance incidents
for product-related claims during the reporting period.
G4-PR5 Practices Related to Customer Satisfaction, Including Results of Surveys
Measuring Customer Satisfaction
Agilent Customer Experience Program						Through the Agilent Customer Experience Program, we survey customers who have
had various interactions and experiences with Agilent across our businesses and 		
regions. These include their decision to purchase from Agilent, their installation andsupport experiences and their experience with using our products. We provide 		
continual updates to our management on the results and the improvement action 		that we are taking. In addition, the Agilent Market Study provides a measure of our 		customers’ loyalty compared with that of our competitors’ customers. The results 		
are used to identify opportunities for growth and areas where additional business 		investments are warranted.

120

The Agilent Customer Experience survey is a global survey evaluating our customers’
experience with Agilent in 19 languages and over 30 countries around the world. The
results are provided to quality managers across divisions, are thoroughly evaluated to
identify specific opportunities to improve our customers’ experience with Agilent, andacted upon by a continuous customer experience improvement program in all areas ofAgilent’s business.
G4-PR6 Sale of Banned or Disputed Products
Our brand is shaped by every experience that customers, partners, shareholders, andconstituents have with Agilent. Every action we take ensures that these experiences
consistently build and reinforce Agilent as a leader in life sciences, diagnostics andapplied chemical markets. Our internal Brand Identity System has a rigorous process
for claim substantiation and is aligned with Federal Trade Commission and legal
guidelines.
G4-PR7 Total Number of Incidents of Non-Compliance with Regulations and 		
Voluntary Codes Concerning Marketing Communications, Including Advertising,
Promotion and Sponsorship by Type of Outcomes
Agilent had no incidents of non-compliance during the reporting period.
G4-PR8 Total Number of Substantial Complaints Regarding Breaches of Customer
Privacy and Losses of Data
Agilent is unaware of any complaints regarding breaches of customer privacy and lossof data. Agilent is currently completing the implementation of GDPR requirements andscheduled to be in full compliance with the regulation before it goes into force.
For more information, please see: Agilent Customer Privacy Statement.
G4-PR9 Monetary Value of Significant Fines for Non-Compliance with Laws andRegulations Concerning the Provision and Use of Products and Services
Agilent had no incidents of non-compliance regarding product, labeling, or noncompliance incidents for product-related claims during the reporting period.

121

Glossary and Acronyms
Agilent After School: A hands-on science program targeted at children from the ages of
9 to 13 years and supported by Agilent employee volunteers.
BMS: Business Management System
CO2: Carbon dioxide. A gaseous by-product of energy generation and energy use that is
known to contribute to global warming.
EHS: Environmental, Health and Safety
EHSMS: Environmental, Health and Safety Management Systems
EHSSR: Environment Health, Safety and Social Responsibility
ESR: Environmental and Social Responsibility
Fiscal year: November 1 to October 31
Greenhouse Gases: For the purpose of this report, greenhouse gases are the six gases
listed in the Kyoto Protocol: carbon dioxide (CO2); methane (CH4); nitrous oxide (N2O);
hydro fluorocarbons (HFCs); perfluorocarbons (PFCs); and sulphur hexafluoride (SF6).
Gigajoule: 1 gigajoule = 277.78 kilowatt-hour
GRI: Global Reporting Initiative. An independent global institution that is developing agenerally accepted framework for sustainability reporting. For more information go to
www.globalreporting.org
GSE: Agilent General Specification for the Environment at www.agilent.com/environment/GSE.pdf. Agilent’s general requirements for restricting or prohibiting certain
substances in products manufactured for or delivered to Agilent.
HAP: Hazardous Air Pollutants
ILO: International Labor Organization. For more information, go to www.ilo.org/global/
index.htm.

122

Glossary and Acronyms
Injury/Illness Rate: The calculation for the injury/illness rate is based on the number ofrecordable occupational injury/illness cases multiplied by 200,000 then divided by thehours worked for the same time period in which the injuries occurred. For example, if
you had two injuries in a quarter and 50,000 hours worked, then the calculation would
be: 2 x 200,000/50,000 = 8.0 injury/illness rate.
ISO 14001: An international standard issued by the International Organization forStandardization (ISO) relating to environmental management systems.
ISO 26000: A voluntary international standard providing guidance on 		social responsibility.
Kiloton 1 kiloton = 1,000 metric tons. 1 kiloton = 1,000,000 kilograms.
Lost-Workday Case: Recordable cases involving lost workdays beyond date of injury(more serious injury/illness). The lost-workday case rate provides information on thenumber of occupational lost-workday injury/illness cases multiplied by 200,000, thendivided by the hours worked for the same time period in which the injuries occurred. For
example, if you had one lost-workday injury/illness case in a quarter and 50,000 hours
worked, then the calculation would be: 1 x 200,000/50,000 = 4.0 lost-workday case rate.
Megawatt Hour: 1 megawatt hour = 1,000 kilowatt hours
ODS: Ozone Depleting Substances
Recordable Injury/Illness Case: Occupational injury/ illness involving medical treatment
beyond first aid. Diagnosed occupational illness, or workdays lost beyond date of injury.
RoHS: Restriction of Hazardous Substances
VOC: Volatile Organic Compound
WEEE: Waste from Electrical and Electronic Equipment

123

Download
To download this report and previous reports, please visit https://www.agilent.com/environment/esr/home.html.
Share Your Thoughts
We welcome input about Agilent’s Corporate Citizenship efforts or the Corporate Social Responsibility Report 2017 atcorporate.citizenship@agilent.com
Contact Us
Agilent Technologies Inc.
5301 Stevens Creek BoulevardSanta Clara, CA 95051
United States
Printed in USA, July 20185994-0085EN© Agilent Technologies, Inc. 2018www.agilent.com