Success story
iTAC Software AGIndustry• TechnologySolution• OpenText™ Information Hub (iHub)

Software provider better leverages
big data for manufacturing needs
iTAC Software meets Internet of Things and Germany’s Industry 4.0
goals through the use of OpenText Information HubResults
Secure access to big data andextensive analytics capabilities
enhance KPI analysis allows formore data-driven operations
Customized reporting createsa clearer view of performance,
enabling continuous improvement,
increased transparency,
better decision-making andsustainable advantage
Support for Internet of Things (IoT)
and Germany’s Industry 4.0 initiative
contribute to smart factories“Transparency is the key to success in manufacturing;
therefore, powerful MES KPI reporting is essential.
Fitting seamlessly into our MES solution, this provides
our customers a familiar environment with dependable
information for all production requirements.”
Peter Bollinger

Chief Executive Officer (CEO)iTAC

Software provider better leverages big data for manufacturing needs

Founded in 1998, iTAC Software AG (Internet Technologies andConsulting) provides Internet technologies for the manufacturingindustry, with standard software and products for cross-company IT
applications, as well as Manufacturing Execution Systems (MES) forthe entire supply chain. The company has its headquarters in Germany
as well as a branch in the U.S and a global partner network for salesand services. Its customer base includes renowned companies frommany different industries including automobile/-supplier, industrial,electronics/EMS/TC, medical technology, metallurgy and energy.

Increased transparency, better decision making

With its Enterprise Manufacturing Execution System (iTAC.MES.Suite®),iTAC Software bridges the gap between planning and production.
Through continuous control and monitoring, as well as active traceability,
the solution helps to increase production quality and efficiency. With
cloud capability, among others, iTAC.MES.Suite is designed to meet therequirements of Industry 4.0, a German government initiative dedicatedto creating smart factories through computerization, resource efficiency
and other technological advances.
To offer its customers the greatest possible transparency and decisionmaking capability for production control, and to meet growing demands
related to the Internet of Things (IoT), iTAC wanted to integrate BusinessIntelligence (BI) and analytics software into iTAC. MES.Suite. Doingso would support customer demands for manufacturing intelligence,
quality control and traceability.

The BI and analytics software needed to handle enormous amountsof data while being visually appealing and easy to use. In addition
to rapid, effective implementation and seamless integration, iTAC
required individual customization of reports, analysis and dashboards
with full interactivity and security. All these needed to be web based,
offer transparent personalization for various applications and be available
through different channels.

Interactive reports and dashboards

iTAC.MES.Suite provides holistic, decision-relevant information for
integrated production management by drawing data from many sources.
To add BI and analytics with interactive reports and dashboards to its
products for MES specialists, iTAC chose the unified architecture of theOpenText™ Information Hub. The extensive and efficient iHub infrastructure
is seamlessly embedded in the iTAC.ARTES ® middleware, the technology
framework of iTAC. MES.Suite.
iHub provides visualization and analysis of KPIs for production optimization, quality assurance and monitoring of machines, enabling easy
traceability of all components. Reports and dashboards are server-based,
and can be distributed in different formats, such as HTML, PDF,
Excel®, Word®, PowerPoint® or Postscript while retaining all functions andpredefined rights. Online availability of all production-relevant KPIs—suchas capacity utilization, waiting times, throughput, machine availability,
failure rate and product yield—is guaranteed.
Thus, iTAC MES.Suite, using iHub for BI and analytics ensures transparency
in metrics management and supports product life cycle management,
budget control and quality assurance, as well as field activity management.

“Transparency isthe key to successin manufacturing,
therefore powerful
MES KPI reportingis essential. Fitting
seamlessly into ourMES solution, thisprovides our customers
a familiar environment,with dependable
information for all
production requirements.”
Peter Bollinger

Chief Executive Officer (CEO)iTAC

Software provider better leverages big data for manufacturing needs

Surpassing client expectations and regulatory needs

OpenText iHub big data capabilities have ensured several new benefits
for iTAC.MES.Suite clients. Those clients can now access and analyze
large amounts of data centrally, with extensible support for future
expansion. iTAC.MES.Suite can standardize, merge and analyze KPIs
from different manufacturing plants, offering the ability to compare
information across time periods and locations as needed—all withstringent, role-based security.

iHub also enhances the mobility, online availability and cloud functionality
of iTAC.MES.Suite. This helps manufacturing companies prepare for theGerman government’s Industry 4.0 initiative. By doing so, iTAC builds longterm, sustainable competitive advantage for itself, as well as its customers.

The capacity for iTAC clients to create individual, customized reports withpersonalized branding allows iTAC.MES.Suite to present information ina visually appealing, user-friendly way. Clients can develop appropriate
metrics (such as control level, production, etc.) to identify areas forpotential optimization, increased production efficiency, cost reduction
and quality assurance.

About OpenText

OpenText, The Information Company,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information aboutOpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
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