May 1, 2020TO:FR:RE:Dennis Ling, DBEDTKalani Kaʻanāʻanā, CommissionerS360FESTPAC Hawaiʻi Website & Social MediaThis memo provides a brief overview of work performed from March 14-May 1, 2020. It detailsthe project deliverables, additional deliverables and next steps.

OVERVIEWS360 has continuously maintained and updated the FESTPAC website and social media pagesas Hawaiʻi navigates through the novel coronavirus pandemic. The last scheduled for March 17was canceled and no meeting dates have been set as of this report.
On March 23, the state initiated a Stay-at-Home Order, which continues through May 31. Thelegislature went into recess on April 5 th. We have tailored our posts to reflect the currentsituation as well as highlight Hawaiʻi arts and culture. We continue to monitor media andwebsite inquiries and post on FESTPAC’s social media platforms weekly.

PROJECT DELIVERABLES••••Social media posts across all platforms, responding to inquiries/comments, as neededWebsiteo Removed sponsors from site as requestedo Communicated with June (PII) regarding needs for group rate menu option andadded to contact formResponded to media and public inquiries via social mediaMonitored social media for festival related postsWEBSITE & SOCIAL MEDIA ANALYTICSooWebsite (Through May 1)▪ 3K Sessions▪ 2.2K Users▪ 2.3K Page Views▪ More than half accessing site via desktopFacebook: 2,472 Followers▪ 13 new followers▪ Post reach: 9.9K▪ Post Engagement: Up 21%❖ Hanauma Bay post 4/22/20: 5.3K reach, 600 engagements❖ New Zealand Covid-19 post 4/27/20: 662 reach• 851 FORT STREET MALL, SUITE 500 • HONOLULU, HAWAI‘I 96813 • (808) 524-11002|Page❖ Merrie Monarch post 4/17/20: 741 reachm, 1.8K engagementsooInstagram▪ 466 followers (47 new since March)▪ Impressions: 1,581▪ Engagements: 207▪ Most popular: Social Distance with native species 3/30/20Twitter (28 Day Summary)▪ 85 Followers (+1)▪ Tweet Impressions: 2,700NEXT STEPS•••Continue to monitor website and social media pagesContinue weekly posts on social mediaContinue to compile assets for FESTPAC Hawaiʻi promotion on social media• 851 FORT STREET MALL, SUITE 500 • HONOLULU, HAWAI‘I 96813 • (808) 524-1100April 30, 2020Mr. Dennis LingAdministrator – Business Development and Support DivisionState of Hawai‘iDepartment of Business,Economic Development and Tourism250 S. Hotel StreetHonolulu, HI 96813Dear Mr. Ling,Thank you for the opportunity to provide the logistical and delegates handling services for theFestival of Pacific Arts and Culture. Please find attached the report for all activities completedbetween June 14, 2019 through April 30, 2020.
Please let us know if you have any questions regarding the information provided.
Respectfully,June Matsumoto2020 FESTPAC CoordinatorPacific Islands InstituteApril 30, 2020Pacific Islands Institute2020 FESTPAC – Logistical Services ReportPage 2Pacific Islands Institute2020 Festival of Pacific Arts and CultureLogistical and Delegates Handling ServicesProgress Report forPeriod Covering June 14, 2019 – April 30, 20191. Research hotel room rates and blocks required, including best rates and conditionsComplied list for recommended hotels for the 27 VIP hosted delegation leaders•Initially identified 7 hotels based on proximity to the Hawai‘i Convention Center and ratesfor hosted VIP delegation leaders and presented rates to DBEDTo Ala Moana Hotelo Prince Waikikio Hilton Hawaiian Villageo Ramada Plaza Waikikio Sheraton Waikikio AlohilaniConfirmed room rates and conditions for 2 hosted rooms at selected hotels

2.

•Negotiated 2 complimentary rooms at the following hotels for VIP delegation leaderso Prince Waikikio Alohilani•Asked by DBEDT (Randy Tanaka) to curb negotiations with additional hotels forcomplimentary rooms as it may impact sponsorship opportunities.
o Worked with Pa‘i Foundation to include complimentary rooms as part of sponsorshippackage when they were handling the sponsorship packages.
o Activity delayed with Pa‘i was no longer contracted by the Commission.

•Confirmed remaining VIP Hosted rooms at the Ala Moana Hotel due to best rates andconditions as directed by DBEDT/FESTPAC CommissionResearch other alternative housing facilities••••Reviewed block and booking requirements for UH Student Housing – 1,800 roomsChecked availability for additional rooms at the East West CenterChecked possible accommodations at Vista Student Housing – limited availability overFestival datesChecked possible accommodations at Hawaii Pacific University – no availability overFestival datesApril 30, 2020Pacific Islands Institute2020 FESTPAC – Logistical Services ReportPage 33.

Lock and book blocks of rooms at the hotels or alternative housing facilities for generaldelegation up to 3,000 peopleConfirmed room rates and conditions at alternative housing facilities•Finalized room block (1,800 beds) with UH Student Housingoo
oooHelped facilitate contracting for DBEDTCreated forms for collection of delegation informationTracked deadlines for paymentsResearched insurance information for coverage of delegations which did not haverequired coverage to meet contract requirementsCoordinated meals and cafeteria hours to accommodate general delegation schedules•Confirmed 200 beds at the East West Center for the hosted delegations•Confirmed additional blocks at hotels for the hosted delegationso Ala Moana Hotel – 50 Roomso Hotel Equus – 20 Roomso Ramada Plaza Waikiki – 35 Roomso Hotel La Croix – 110 Roomso Ambassador Hotel - 50 Rooms•Due to postponement of 2020 FESTPAC to 2021, have requested room block for the Festivalto be moved at UH Student Housing to accommodate the Festival’s new dates of June 18-26,2021. Presently assisting in the negotiation of conditions.

•Due to postponement of 2020 FESTPAC to 2021, have released all space at all hotels holdingblocks and rebooking status is pending at this time.

•Due to postponement of 2020 FESTPAC to 2021, have released space at the East WestCenter and rebooking status is pending at this time.

4. Grid rates, fees and blocks, due dates, and associated liabilities•5.

Grid completed and available here: 2020 Festival Accommodations BlockAlign activities and meeting spaces at the Hawai‘i Convention Center (the venue ofFESTPAC) with preliminary alignment of space six month prior to FESTPAC andadjustments made at three months and one month prior to event•We were not presented with activities and meetings spaces required at the Hawai‘iConvention Center at six months.April 30, 2020Pacific Islands Institute2020 FESTPAC – Logistical Services ReportPage 4•Oversight of venue for the Festival was reassigned to Commissioner MikeMcCartney/DBEDT as Pa‘i Foundation no longer contracted by FESTPAC Commission.
Awaiting further direction.

6. Align transportation needs from primary hotels and alternative housing facilities tovarious events•Preliminary grid of transportation schedule available here: 2020 FestPac Trans Schedule•Working on preliminary transportation requirements for FESTPAC 2021 to present toDBEDT for RFQ for transportation services.

7. Determine VIP ground transportation arrangements for VIP hosted delegates•Identified potential transportation/limousine companies for VIP hosted delegates.
FESTPAC Commission requested that we postpone contacting transportation companies asthey were seeking a sponsor for this service.

8. Book air, hotel and ground transportation arrangements for VIP hosted delegatesFlight information for VIP delegation•Preliminary flight information from delegate countries prepared and available here:2020 Festival Flight Schedules•Due to postponement of FESTPAC no requests have been received for assistance with airhotel and ground arrangements for VIP hosted delegates9. Grid activities with locations and needs for security and safety (including HonoluluPolice Department)•Oversight of security and safety for the Festival was reassigned to Commissioner MistyKela‘i with the City and County of Honolulu as Pa‘i Foundation no longer contracted byFESTPAC Commission. Awaiting further direction.

10. Grid locations and times of events as provided by the State•Have not yet been provided with locations and times of events by the StateApril 30, 2020Pacific Islands Institute2020 FESTPAC – Logistical Services ReportPage 511. Perform other logistical matters for FESTPAC as required by State and agreed uponby the Contractora. SPC Site Inspection – September 2019•Coordinated arrangements for transportation and escorted the group for site inspections of thevenues and UH Student Housing for the delegates during the Council of Pacific Arts andCulture (CPAC) meeting•Prepared information for the 2020 FESTPAC logistical presentation at the CPAC meeting•Assisted with airport transfers for the delegates attending CPACb. Communication with Delegations•New Zealando Prepared room block information with UH Student Housing – Frear Hallo Calculated housing and meal cost and provided to DBEDT to arrange for invoicingand paymento Coordinated additional requests for separate registration desk at Frear Hall, officespace, storage space for their shipping container, rehearsal space•Taiwano Calculated housing, transportation and meal costs for Taiwan hosted delegations andprovided to DBEDT to arrange for invoicing and paymento Assisted in search for accommodations for additional non-hosted cultural delegationfrom Taiwan•Other Countrieso Communication for travel details in progress with Wallis et Fortuna, Guam, CookIslands and Palauo Coordinating communication for logistical information with Commissioner MonteMcComberc. Ancillary Space:•Coordinated locations for daily Festival Delegation breakfast and briefing at UH as requestedby the FESTPAC Commission•Researched possible locations for rehearsals as requested by FESTPAC CommissionApril 30, 2020Pacific Islands Institute2020 FESTPAC – Logistical Services ReportPage 6•Assisted with group blocks for organizations scheduling meetings to coincide with dates for2020 FESTPACo Native Arts and Cultures Foundationo Association of Pacific Island Legislatures (APIL)o Pacific Islands Association of Non-Governmental Organizations (PIANGO)d. Hotel Rates for Non-Hosted Festival Attendees:•Negotiated rates with the following hotels for non-hosted attendees:o Ala Moana Hotelo Equuso Hilton Hawaiian Villageo Ramada Plaza Waikikio Prince Waikikio Pagoda Hotel•Provided hotel information to Strategies 360 to post on the 2020 FESTPAC website (seeattached)•Due to postponement of 2020 FESTPAC to 2021, have cancelled agreements at all hotels forspecial rates and will renegotiate for the new 2021 dates.

e. O‘ahu Visitors Bureau and HTA Global Marketing Partners – Japan and Taiwan•Briefed the OVB and the Hawai‘i Tourism Japan and Taiwan on general information andpreliminary schedule for 2020 FESTPAC to provide information for them to distribute towholesalers and travel companies with potential to develop travel packages for 2020FESTPAC•Updated OVB and the Hawai‘i Tourism partners with 2020 FESTPAC information as itbecame availableTO: State Commission on the Festival of the Pacific Arts and CultureRE: May 5, 2020 Commission MeetingAloha Committee Members,We, Bishop Museum, would like to reconfirm our intent to support the State’s efforts and decisionsrelative to the Festival of Pacific Arts and Culture. We are currently working on our reopening strategyto make our campus available to the community once the COVID-19 stay-at-home order is lifted.
Looking forward to June 2021, we anticipate the following:• Pacific Carving Village, lower Jabulka lawn, remains possible for June 2021. We are discussingholding a symposium with the Carvers for Summer/Fall 2020.
• Hawaiian and Pacific performances (outdoor programs, exhibits, and activities) to be launchedduring the Summer 2020 when deemed safe post-COVID; programs are intended to continuethroughout the duration of 2021 and beyond.
• Pow Wow! The First Decade, From Hawai'i to the World, a 7700 sf changing exhibition in CastleHall is scheduled to be on display during June 2021. POW! WOW! is a festival that took root inHawaii a decade ago has turned Hawaii into a public/street art hub in not only the Pacific, butaround the globe.
• Also, in June 2021, a special 1500 sf changing exhibition will be mounted in the Long Gallery,putting a new light onto the Sullivan collection of ethnological materials.
We warmly welcome any thoughts about the potential for Bishop Museum to function as acommunity site and are happy to rejoin meetings as needed.

Sincerely,Melanie IdePresident, CEOBishop Museum