February 28, 2019
West Japan Railway Company

Launch of the JR-WEST Online Train Reservation Service
This press release is to provide details about the launch of JR-WEST ONLINE TRAIN
RESERVATION, a service to enable the purchase of JR tickets online from overseas.
This service was first announced on December 19, 2018.
1. Service launch○ Standard tickets (reserved/non-reserved seating): March 26, 2019 (Tues.)○ Special products for overseas visitors (JR-WEST RAIL PASS, etc.): May 21, 2019(Tues.)
2. Areas/products for which reservations can be made○ Standard tickets
Standard tickets (reserved/non-reserved seating) in the areas listed below (SeeAppendix 1)[Shinkansens] Hokuriku Shinkansen, Tokaido/Sanyo Shinkansen, Kyushu
Shinkansen, Joetsu Shinkansen, Tohoku Shinkansen (some sections only)[Limited expresses] Limited express trains on conventional lines in the JR West,
Shikoku, Kyushu and Tokai areas, and in part of the JR East area
○ Special products for overseas visitors- JR-WEST RAIL PASS (Kansai Area Pass, Kansai WIDE Area Pass,
Kansai-Hiroshima Area Pass, Sanyo-San’in Area Pass, San'in-Okayama Area Pass,
Hiroshima-Yamaguchi Area Pass, Okayama-Hiroshima-Yamaguchi Area Pass,
Kansai-Hokuriku Area Pass, Hokuriku Area Pass)- The Discover West Japan Setouchi Area Pass
- ICOCA & HARUKA* We plan to expand the product line-up after the service has been launched as well.
3. Languages available
English, Chinese (simplified/traditional), Korean
4. Reservation and receipt of tickets. See Appendix 2
5. Special products for overseas visitors○ Conditions
These products are marketed for persons who hold a passport issued by a foreign
government and have a visa status equivalent to ‘short-term stay’.
○ Launch prices. See Appendix 3

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Reservation process

Attachment 2

Before arrival(1) Reserve tickets

Check the details of the tickets you arelooking for and the areas where they
can be used on the JR-West website
and then reserve your tickets.

After arrival(2) Collect reserved tickets
Reserved tickets can be collected from facilities such as
Midori ticket machines and Midori no Madoguchi ticket
offices with the “5489 Service” symbol.
Note: If collecting a special ticket for overseas tourists from a
Midori ticket machine, these can only be collected frommachines with a JR-West passport reader. (Some tickets cannot
be collected from ticket machines.)ノ﹂θ
ザ6The following tickets can be purchased:
・Standard tickets (reserved and non-reserved seats)
・Special tickets for overseas tourists(JR-West tickets such as the JR-West Rail Pass)

Caution・Restrictions apply regarding where tickets can becollected and used due to the conditions of thetickets and reservation areas. See the JR-West
website, etc. for details.
Note: The images here are for illustrative purposes only.

Appendix 3

Launch Prices for JR-WEST ONLINE TRAIN RESERVATION
Launch Price

Adult Ticket Price (Ref.)

ProductAdult(In Japanese yen)ChildOverseas
LaunchPrice

Domestic
Launch Price

One-day2,250

1,120

2,200

2,300

Two-day

4,450

2,220

4,300

4,500

Three-day

5,450

2,720

5,300

5,500

Four-day

6,450

3,220

6,300

6,500

Kansai WIDE Area Pass

9,800

4,900

9,000

10,000Kansai-Hiroshima Area Pass

14,3007,150

13,50014,500Sanyo-San’in Area Pass

19,8009,900

19,00020,000Kansai-Hokuriku Area Pass

15,8007,900

15,00016,000

Hokuriku Area Pass

5,400

2,700

5,000

5,500

San'in-Okayama Area Pass

5,300

2,650

4,500

5,500

Hiroshima-Yamaguchi Area Pass

11,8005,900

11,00012,000

Okayama-Hiroshima-Yamaguchi
Area Pass

14,3007,150

13,50014,500

Setouchi Area Pass

17,8008,900

17,00018,000Kansai AreaPass* The ICOCA & HARUKA prices are the same as the current launch prices.