All for your safety2022.11

Rental guide

For customers using our rental cars
Safe Driving Instructions, Rental Terms and Conditions and Detailed Regulations of Rental
KEY

Seat beltChild car seatBeware of theft□Please make sure to wear your seat belt.
□Please install a child car seat.
□Please be careful of vehicle theft.

No cell phone use
while driving

Maintain a safe distancebehind other cars

Use headlights when you drive
at dusk and in rainy weather□Please avoid using a cell phone while driving.
□Please maintain a sufficient distance behind other cars while driving.
□Please turn on your headlights at dusk andin rainy weather.

P

Please be careful to avoid

illegal parking .
Please follow the traffic rules and drive safely.

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Be sure to observe traffic rules and drive safely. We hopethat yInsurance coverage（保険・補償制度について）
Amount of Compensation（保険・補償額）
Compensation
Person（対人） limit
per person
Property（対物）Vehicle（車両）

Compensation
limit peraccident

Compensation amount（補償額） Deductible amount（免責額）
None
50,000 yen

Unlimited (including
automobile liability insurance)

Unlimited（無制限）
Market value（時価）

・Microbuses, suspension aluminum vans, andany other trucks which have other kinds ofitems mounted. (excluding vehicles for welfare
100,000 yen
purposes)
・2-ton or heavier trucks and double cabs trucks
70,000 yen
・Other vehicles
50,000 yen

Up to 30 million yen per person*

Personal injury（人身障害）* Compensation will be paid for injuries to passengers (including residual disability) and deathcaused by an automobile accident regardless of the percentage of fault of the driver (up to 30
million yen; the amount of damage will be calculated by the insurance company based on theterms of the insurance policy).

Collision Damage Waiver (CDW) program（免責補償制度〈CDW〉）
In the event of an accident, the system exempts you from paying
deductibles regarding any property and/or vehicle damage.
Admission fee（per 24-hour period） If you accept the CDW system
All classes excluding thefollowing

1,100 yen (tax included)

E / EE class or higher, RE class or higher,
trucks of 2 ton or higher class, double
cabs trucks, microbuses, suspension
2,200 yen (tax included)
aluminum vans, and any other trucks
which have other kinds of items mounted*1(excluding vehicles for welfare purposes).

Deductible amount

0 yen*You may neither purchase nor cancel the CDW policy during your rental period.
*For a rental agreement of 15 days to 1 month, an admission fee equivalent to 15 days’rental will be charged, and the whole
period will be covered.
*1 Customized parts such as lifts in aluminum-sided trucks and assistive vehicles are covered by vehicular insurance, but are notcovered by the CDW.

The following will be billed to the customer:（お客様のご負担について）
Non-Operation Charges (NOC)（ノンオペレーションチャージ〈NOC〉）
In the event of an accident, theft, breakdown, defacement and/or other problems
regarding the rental car on account of any reason not attributable to our company,
should it become necessary to carry out repairs, cleaning, and/or other tasks forthe car, the following fees will be charged to you as part of“compensation forbusiness”during the time for repair, cleaning, and/or other tasks. (The NOC system
will also be applied to in-vehicle equipment damage, holes burned in seats, etc.)◆When the rental car is driven back to the scheduled businessoffice and it is available for use … …………………… 20,000 yen◆Cases other than the above … ………………………… 50,000 yen
Note）The NOC system will be applied to you even when you purchase the CDW system.

T he vehicle transportation fee (to a factory specified by our company)
will be covered up to 150,000 yen (tax included), and you will be
responsible for paying any portion in excess of that amount.
（車両搬送費（当社指定工場まで）の、15万円（税込）
までは補償の範囲内となり、それを超える部分はお客さまのご負担となります。）

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that you are able to return without any accidents.
Rental car Assistance Package (RAP)（レンタカー安心パック制度〈RAP〉）(1) If you purchase RAP, you will not have to pay NOC in the event of accident.
(2) If you experience a flat tire while renting one of our cars or othervehicles, we can repair the tires or replace them free of charge. (*1, *2)(3) You do not have to pay any additional fees if you are within one hourpast your scheduled return time. (*3, *4)(4) If you return the vehicle in the middle of your rental period, you do nothave to pay the early cancellation fee that is normally charged. (*5)
Rental car assistance package (RAP)

Admission fee (per 24-hour period)

Classes not specified below(*6)

660 yen (tax included)
1,320 yen (tax included)

E/EE/RE/ME/WA/EWA class or higher*This service may not be added or canceled once your rental period has started.
*For rental agreements lasting between 15 days and 1 month, the entire rental period will be covered by payment of service fees
equivalent to 15 days only.
*1 If a new tire is to be purchased, in general, a tire equivalent to the damaged tire must be chosen (maximum compensation: 20,000 yen).
*2 You may be asked to pay upfront for repairing or replacing the damaged tire, and will be reimbursed later.
*3 This is conditional upon you contacting us no later than 1 hour before the prescheduled return time.
*4 Only when the vehicle is returned within business hours.
*5 This does not apply if you use the rental vehicle for 12 hours or less, regardless of the above.
*6 This service is not available in the case of renting trucks that are 2 ton or higher class, double cabs trucks, microbuses, suspension
aluminum vans, or any other vehicles that have other kinds of items mounted (excluding vehicles for welfare purposes).

Road service included in rental charge（ロードサービス（レンタル料に含みます）について）Road service contents and coverage（ロードサービスの内容・範囲）(1) Applicable vehicles◆ All vehicles(2) Vehicle transport service◆ Up to 150,000 yen (tax included) per accident or similar incident will be compensated for thecost of transporting the vehicle from the scene of an accident to our designated factory, etc.

◆ If the cost of transporting the vehicle exceeds 150,000 yen (tax included), you will be

responsible for paying the excess.

◆ The transportation destination will be a factory or similar place specified by our compan.

(3) Emergency repair service◆ If it becomes impossible to drive your rental car because of the battery dying, the vehicle

Key Gas shortage Battery, etc.

Emergency measures

breaking down, or similar troubles happening to the vehicle itself, emergency measuresthat can be carried out in 30 minutes or less will be conducted. However, you will be liable
to pay for such tasks and/or similar matters that will not be covered by the service, or for
any portion in excess of the maximum compensation limit.

Tiree hopeBattery jump start○

Replacing various valves and fuses○

Emergency measures that can be carried out in 30 minutes or less○

Refilling coolant○

Fuel delivery service when gas runs out (*1) on the road (10 liters of gasoline or diesel oil) （Only once○per rental）
Transportation service to a place where recharging is possible at the time of running out of electricity on the road （Only once○per rental）
Unlocking service when you lock yourself out (general cylinder lock) *2○

Spare tire replacement workNote）If a vehicle that does not come equipped with a spare tire experiences a flat, flattire repair kits will not be used, and the vehicle will be transported to the nearest gas
station or similar place. The transportation fee in this case will be free.

○Lifting up when a tire falls in a side ditch or comes off○◆D riving difficulties such as tire spinning or slipping, etc. due to snowy, muddy, or sandy roads
and paths, etc. are not eligible for road service.
◆Y ou will be responsible for the cost of repair to damaged tires or tire replacement.
◆ If the tire repair kit is used, the repair kit fee will be borne by the customer.

*1 Gas shortage means a situation where a vehicle’s engine cannot be started because it ran out of fuel.
*2 Measures will only be carried out for a driver who can be verified as our customer.
*When you receive any service other than those listed above, you will be responsible for paying the fee on site.
*Before using the road services, please contact Sompo Japan Insurance. If you make arrangements yourself without notifying
Sompo Japan Insurance in advance, we may not be able to provide various items of guidance or arrangements.
◯Some of the road services will be provided based on the general insurance contract concluded by our company.

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Be sure to observe traffic rules and drive safely. We hopethat yoImportant Notes（注意事項）

The compensation or insurance policy (including CDW/RAP) does not apply to the following cases.

（保険・補償制度〈CDW・RAP含む〉が適用できないケース）(1) When you don’t follow the prescribed procedure, such as contacting the policeand our company at the scene of the accident in the case of an accident* It is necessary to call the police if you would like the compensation policy to be applied to any damage caused by a hit-and-run accident carriedout by an unknown person or by thief(2) If there is a violation of the Rental Terms and Conditions.

◆Damage was caused due to unauthorized (illegal) parking◆Driving under the influence of alcohol◆Drug use
◆If the rental term is extended without the consent of the Company.
◆Individuals who are not described as Renters or any other persons who are permitted
to drive the vehicle by the Renters in the contract drive the rental car◆Sublease◆Driving without a license (including cases where you do not have the appropriate license
to drive such class of vehicle or where you drive while having a suspended license)◆Agreeing to a settlement without permission of our Company◆You used the rental car for conducting various tests and/or games, towing anothercar, and/or pushing another car from behind◆Any other accidents and/or any similar incidents to the above stipulated in the Rental Terms and Conditions(3) Other cases disclaimed in the general insurance in which the Company is enrolled.
◆An accident was caused intentionally◆The key is lost or damaged◆Damage to properties that you possess, use, and/or manage◆Loss caused by an earthquake, volcanic eruption, resulting tsunami, etc.

(4) Improper use or management of the rental car.

◆The rental car was stolen when you parked it due to the key left in the key hole or not locking the car◆Damage or corrosion of the vehicle body caused by poor usage◆An item equipped in the vehicle was soiled and/or damaged◆An item equipped with the vehicle was lost and/or damaged◆The rental car’s hub caps are lost, etc.
◆Damage was caused due to improper installation of a tire chain, a carrier, and/or achild car seat, and/or by improper fitting of such items◆The vehicle was damaged when driving on a sea coast, river bed, or woodland path, and/or on a place otherthan a roadway（an accident happened on a place other than on a managed and maintained road）◆Damage caused by selection of the wrong fuel type when refueling◆Damage was caused by an operation carried out by a person who was not qualified
to operating a crane or a vehicle for work in high places◆Damage caused by improper operation, usage, and loading of cranes, dump, etc.
* You will be liable for your own expenses arising from the damages mentioned above to which the insurance and compensation policy will not beapplied, or any damage exceeding the compensation limit.

Hit and run accidents with unknown parties（相手不明の当て逃げ事故等について）
For the application of the compensation or insurance policy, it is necessary to follow the prescribed procedures
such as contacting the police and our company immediately after the accident at the scene of the accident.
Please check the exterior of the vehicle whenever you enter the vehicle during rental period.

Verification of optional equipment installation such as a child car seat

（チャイルドシート等の附属品（オプション装備）の装着確認について）

Our company will not be responsible for an accident caused by improper installation of optional equipment. Pleaseinstall the equipment on your own. Even when our company’s staff installed them on your behalf, please make thefinal verification on your own.

Precautions for use of car navigation system（カーナビ使用上のご注意について）

A car navigation system is a device to supplement route guidance to reach your destination. The systemsometimes erroneously displays or guides, depending on your driving condition, location, etc.
Please drive according to actual traffic regulations and road signs.
Our company will not be responsible for any financial damage caused by an erroneous display, guidance, and/or
similar incident, nor for any damage caused by differences of predetermined time periods and/or similar matters.

Drop-off time（ご返却時間について）

Please return the rental car during the business hours of the respective business offices. If you change theprescheduled return time or if it becomes impossible to return by the return time, please contact the businessoffice from which you departed. Please keep it in mind that if you extend the time without our consent, theinsurance and compensation policy will not be applied.

Fuel（燃料について）

In principle, we will provide a full tank of fuel, so please fill the tank with the fuel specified by the automobile
manufacturer before returning it.
When you use self-service gas stations, be careful
Please insert the fuel dispenser
Fuel refilling method
nozzle fully in the hole and start
not to make a mistake by refueling with the wrong
the tank while holding thefuel type, and be sure to refuel using the refueling(1) refillinglever securely.
method shown to the right. The tank is considered
fully filled when the refueling stops automatically.
* Please show the refueling receipt upon return.
* For your convenience, if it becomes impossible to return thevehicle with the fuel tank fully filled, you will be charged a fee
based on a separately specified driving distance calculation
method. In this case, please keep in mind in advance that thefee will be higher than the actual fuel refilling price. In addition,
the fee varies, depending on each business office.

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4

When the dispenser stops automatically(it makes a clicking noise), the fuelrefilling is complete. After this, please
do not add any more fuel.

(2)
Click!

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e hopethat you are able to return without any accidents.
□Left behind items（お忘れ物について）

Please check for left behind items when returning vehicles.
Please note that if you would like our company to ship your left behind items to you, we will sent it by COD.

Parking violation（放置駐車違反について）
If a parking ticket is posted on your rental car…
Please promptly report to the competent police station and complete the predetermined procedures.
Please pay the fine at the specified financial institution.
When you return the rental car, we will confirm“the traffic violation notice”and“the payment slip, the receipt, or other”together with the receipt date.
* Please keep in mind in advance that if you cannot provide“the traffic violation
notice”and“the payment slip, the receipt, or other”(in other words you cannot
verify payment of the fine), the following penalty will be charged to you:◆Parking violation penalty amount by vehicle type

Ordinary vehicle

25,000 yen

Medium-sizedor larger

30,000 yen*“Medium-sized or larger vehicles”have either a maximum loading capacity of 3 tons or more, agross vehicle weight of 5 tons or more, or a capacity of 11 passengers or more.(The vehicle
category and the license category are different.)* At a later date, if you pay the fine and provide“the traffic violation notice”and“the payment
slip, the receipt, or other,”the penalty that you paid to our company will be reimbursed to you.
Regarding the reimbursement method, the amount will be deposited in a specified bank account,and necessary expenses including bank transfer fee will be charged to you.
* If it is not possible to verify that you paid the fine, and if you did not pay the penalty, you will
be registered in the system of the All Japan Rent-a-car Association. Therefore, the rental car
companies affiliated with the association may subsequently reject your use of their rental cars.

Accident and/or breakdown（事故・故障について）◆If an accident happens or if your rental car breaks down…
Accident

Breakdown

Help any injured persons

Make a report to the police at the site

Please immediately stop
driving if the rental car
breaks down or has a defect.

Conﬁrm identity of the other person(s)Afterwards, in either case,contact the ORIX call center092-285-9603* First let us know your“registration number (license plate)”and“departure point
rent-a-car store.”The store is listed on the lower left of the rent-a-car rental
document and on the front cover of this rental guide.
* Even if you cause a one car accident and there is only a small scratch or dent,such as touching the door of the adjacent car at a parking lot; or touching the
curb with the bumper when reversing, if the rental vehicle or another vehicle (orobject) is damaged, accident procedures will be required.
* If you did not follow the predetermined procedures, such as reporting to the police
and to our company, the insurance and compensation policy will not be applied.
* If you make a call, the phone conversation might be recorded in order to precisely
comprehend the contents. In addition, personal information shall be handledaccording to our privacy policy.

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Be sure to observe traffic rules and drive safely. We hopethat yMain road signs in Japan（日本の主な道路標識）◆Regulatory signs

No parking

No parking or
stopping

Traffic only in the direction of the arrow

Closed to all
vehiclesNo entry

Speed limit

One way

Slow

Stop

◆Auxiliary signs◆Warning signs

End ofrestricted zone

Time-limited
parking

Railroad crossing

Slippery◆Guide signs

Traffic lane designations

Expressway
entrance directions

Bus lane

Expressway exit
directions

CrosswalkEmergency
telephone

Please mService area

Emergency
parking zone

* You may face criminal charges and be placed under police arrest if you
commit a serious traffic offense (not limited to accidents).

Fuel（燃料について）◆Regular◆High octane◆Diesel (light/gas oil)

“Regular”is gasoline
with an octane of about
90.

“High octane”is gasoline
with an octane of 98 to100.

“Diesel”is fuel that isused exclusively in dieselpowered vehicles.

There are three types of fuel: regular, high octane, and diesel (light oil).
When renting a vehicle, confirm the type of fuel that is used for it. If you fill itwith the wrong fuel, you may damage the vehicle.
Repairs will then have to be made by our company and you have to bear the
expenses.

Notes regarding traffic rules（交通ルールでの注意点）◆You must drive on the left-hand side of the road in Japan.
◆A red light means“Stop.”When a green arrow appears, cars canproceed in the direction of the green arrow, even if the light isyellow or red.
◆According to the Road Traffic Act, each person in a motor vehicle must wear aseat belt. Whether you are the driver or a passenger, be sure to wear your seatbelt.

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e hopethat you are able to return without any accidents.
◆A child car seat must be attached and used for children under six years of age.
◆Speed limits are assigned to all roads, including general roads andtoll roads. Please observe the speed limit and drive safely. Also,
be aware that some roads are monitored by automated speed
monitoring systems. Be careful not to commit a speed violation.
◆The Road Traffic Act prohibits parking in certain areas. Whenparking, be sure to use a parking lot.
◆Driving under the influence of alcohol is prohibited bylaw.
◆Use of a handheld cell or smart phone while driving is
prohibited by law.

Passing through expressway toll gates（高速道路（有料道路）を通行する場合の注意点）

Expressways (tollroads) include agate marked“ETC専用”(ETC only).
This indicates thatthe gate is part ofthe“Electronic Toll
Collection System.”
Vehicles not equipped with dedicated ETC equipment and an ETC card cannot
use this gate. If your vehicle is not equipped with the ETC equipment and card,
use the gate marked“一般”(General) when using an expressway. Dependingon the location, payment will be made either at the entrance or exit.

Please make sure to read the following Rental Terms and Conditions.（貸渡約款を必ずお読みください）
Rental Terms & Conditions
CHAPTER 1 GENERAL PROVISIONS
Article 1 (Application of the Terms and Conditions)
Under the Terms and Conditions of Rental and the Detailed Regulations (hereinafter collectively referred to as the“Entries in the Rental Guide”),
the Company shall rent out a rental motor vehicle (hereinafter referred to as“Rental Vehicle”) to the Renter, and the Renter shall acknowledge andaccept the Entries in the Rental Guide and receive the Rental Vehicle. When a driver designated by the Renter (hereinafter referred to as“Driver”)
use the Rental Vehicle, the Renter shall ensure that the Drivers are in compliance with the provisions related to the Drivers of the Entries in the
Rental Guide. Matters not provided for in the Entries in the Rental Guide shall be governed in accordance with laws or general customs.
2 The Company may enter into any special contract, provided that it is not contrary to the purpose of these Terms and Conditions and Detailed
Regulations or to laws or ordinances, administrative notices, or general customs. In the event that a special contract is entered into, the terms ofsuch special contract shall prevail over these Terms and Conditions and Detailed Regulations.
CHAPTER 2 RESERVATIONSArticle 2 (Making a Reservation)
Provided that the Renter agrees to the Terms and Conditions, the Detailed Regulations, a separately stipulated list of prices, etc., the Renter shallbe entitled, by a separately provided method, to make a reservation by specifying in advance the class of the Rental Vehicle, the date and timeof commencement of rental, the renting location, the rental period, the return location, the Driver, the use or non-use of child car seats or otheraccessories, and any other rental conditions (hereinafter referred to as“Rental Conditions”) required for renting the Rental Vehicle.
2 The Company shall comply, in principle, with a reservation, to the extent that such Rental Vehicle is in the possession of the Company, uponreceipt of a reservation from the Renter. In this case, the Renter shall pay a reservation deposit separately stipulated by the Company, unless theCompany expressly agrees otherwise.
Article 3 (Changing a Reservation)
In the event that the Renter wishes to change any of the Rental Conditions described under paragraph 1 of the preceding Article, the Renter shallbe obliged to obtain the consent of the Company in advance.
Article 4 (Canceling a Reservation, etc.)
The Renter may cancel the reservation with the consent of the Company.
2 The reservation shall be deemed to have been canceled if the Renter, at the Renter's own discretion, does not commence the procedure to execute anagreement for renting a Rental Vehicle (hereinafter, a“Rental Agreement”)within one hour from the reserved time of commencement of the rental.
3 In the event of the preceding two paragraphs, the Renter shall pay a cancellation fee to the Company as provided separately, and the Company
shall return the received reservation deposit to the Renter on the condition that the cancellation fee has been paid.
4 The Company shall return the received reservation deposit to the Renter and shall pay a penalty to the Renter as provided under the preceding
paragraph (not including consumption tax or local consumption tax), in the event that the Company, at the Company's own discretion, cancels thereservation or does not execute the Rental Agreement.
5 The reservation or reservation request shall be deemed to have been canceled if the Rental Agreement is not executed or if it is no longer possible
to rent the Rental Vehicle reserved in advance, regardless of whether before or after the formation of the reservation, as a result of an occurrencesuch as an accident, theft, non-return or recall, late return of the Rental Vehicle by other Renter, or natural disaster or other force majeure beyond
the control of either the Renter or the Company. In this case, the Company shall return the received reservation deposit to the Renter.
Article 5 (Substitute Rental Vehicle)
The Company shall be entitled to offer the Renter a Rental Vehicle in a different class from the reservation (hereinafter, a“Substitute Rental
Vehicle”) in the event that the Company is unable to provide a Rental Vehicle in the class reserved by the Renter.
2 In the event that the Renter accepts the offer provided in the preceding paragraph, the Company shall rent out the Substitute Rental Vehicle
under the same Rental Conditions offered at the time of reservation, except for the class of the Rental Vehicle. Moreover, when the rental charge
for the Substitute Rental Vehicle is higher than that of the reserved vehicle class, the rental charge for the reserved vehicle class shall apply, andwhen the rental charge for the Substitute Rental Vehicle is lower than that of the reserved vehicle class, the rental charge for the vehicle class of
said Substitute Rental Vehicle shall apply.

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3 The Renter shall be entitled to refuse the offer of rental of a Substitute Rental Vehicle provided in paragraph 1 and to cancel the reservation.
4 If the inability of the Company to rent out a Rental Vehicle of a class that has been reserved as provided under the preceding paragraph is due tocauses attributable to the Company, it shall be treated as equivalent to canceling a reservation in Article 4, paragraph 4, and the Company shallnot only return the received reservation deposit, but also pay a penalty as stipulated in the same paragraph.
5 If the inability of the Company to rent out a Rental Vehicle of a class that has been reserved as provided under paragraph 3 above is due toan occurrence such as an accident, theft, non-return or recall, late return of the Rental Vehicle by other Renter, natural disaster or other force
majeure beyond the control of the Company, it shall be treated as equivalent to canceling a reservation in Article 4, paragraph 5, and the Company
shall return the received reservation deposit.
Article 6 (Exemption)
Unless otherwise stated in Articles 4 and 5, the Company and the Renter shall make no claims whatsoever against each other concerning thecancellation of reservations or non-execution of a Rental Agreement.
Article 7 (Agency for Reservations)
The Renter shall be entitled to make reservations through a travel agent, partner, or other entity (hereinafter, an“Agent”) that handles
reservation operations on behalf of the Company.
2 Regardless of the provisions of Articles 3 and 4, a Renter who has made a reservation through an Agent as described in the preceding paragraphshall be entitled to change or cancel such reservation only through said Agent.
CHAPTER 3 RENTALSArticle 8 (Execution of the Rental Agreement)
The Renter and the Company shall execute a Rental Agreement in which the Renter shall specify the Rental Conditions set forth in Article 2,paragraph 1, and the Company shall specify vehicle lending conditions based on these Terms and Conditions, Detailed Regulations, the price list,
etc. (hereinafter,“Lending Conditions”). However, this shall not apply when there is no Rental Vehicle available for the Company to rent out, when
the Renter or the Driver falls under any of the items of Article 9, paragraphs 1 or 2, or when the Renter does not consent to the provision and useof the Renter's necessary information in connection with paragraphs 3, 4 or 5 of this Article, or other matters related to the Rental Agreement.
2 Upon execution of the Rental Agreement, the Renter shall pay the rental charge set forth in Article 11, paragraph 1 to the Company.
3 Since the Company has an obligation, based on the regulatory agency's Basic Notification (Note 1), to state the name and address of the driver andthe type and number of the driver's license (Note 2) in the rental transaction register (original rental sheet) and on the Rental Vehicle Certificate
under the provisions of Article 14, paragraph 1, the Company shall, when executing the Rental Agreement, require the Renter to present driver’slicense of the Renter and Driver or provide a copy thereof. In this case, the Renter shall present driver's license of the Renter and Driver orprovide a copy thereof. Similarly, if the Rental Vehicle is a microbus, the Company shall, in addition to the aforementioned, require notification of
the travel route or destination, number of users, and purpose of use, and the Renter and the Driver shall comply with this.
(Note 1)“Regulatory agency's Basic Notification”refers to the Basic Notification on Rental Vehicles (Ji-Ryo No. 138, dated June 13, 1995), Article 2(10) and (11), issued by the Road Transport Bureau of the Ministry of Land, Infrastructure, Transport and Tourism (MLIT).
(Note 2)“Driver's license”refers to a driver's license pursuant to Article 92 of the Road Traffic Act, in the format prescribed under Article 19,
Annex Form 14 of the Road Traffic Act Enforcement Regulations. International driver's licenses and foreign driver's licenses provided under
Article 107–2 of the Road Traffic Act shall constitute mutatis mutandis a driver's license.
4 When executing the Rental Agreement, the Company may require the Renter and the Driver to present specific documentation to enable theCompany to confirm personal information in addition to the driver's license, and may take photocopies of such submitted documents, and theRenter and the Driver shall comply with this.
5 When executing the Rental Agreement, the Company may require the Renter and the Driver to provide a mobile phone number, etc., so as tocommunicate with the Renter or the Driver during the rental period, and the Renter and the Driver shall comply with this.
6 When executing the Rental Agreement, the Company may require the Renter to make the payment set forth in paragraph 2 of this Article bycredit or cash, or may designate other methods of payment.
Article 9 (Refusal to Execute the Rental Agreement)
In the event that the Renter or the Driver falls under any of the items set forth below, they shall not be entitled to execute the Rental Agreement.
(1) When a driver's license required to operate the Rental Vehicle has not been presented.
(2) When deemed to be under the influence of alcohol.
(3) When deemed to display symptoms of intoxication due to narcotics, stimulant drugs, paint thinner, etc.
(4) When intending to be accompanied by a child under the age of 6 and there is no child car seat in the Rental Vehicle.
(5) When deemed to be a member or associated member of a crime syndicate or crime syndicate-related organization, or belonging to any other antisocial organization.
2 In the event that the Renter or the Driver falls under any of the items set forth below, the Company may refuse to execute the Rental Agreement,
and the Renter shall acknowledge it.
(1) When the Renter designated at the time of reservation differs from the Renter at the time of executing the Rental Agreement.
(2) When there is a record of defaulting on rental charges or any other liability prescribed in the Entries in the Rental Guide for past rentals.
(3) When there is a record of acts set forth in the items of Article 17 in past rentals.
(4) When there is a record of acts set forth in Article 18, paragraph 7 or Article 25, paragraph 1 in past rentals (including rentals from other rental
vehicle companies).
(5) When automobile insurance coverage has been refused due to a violation of the Terms and Conditions of rental and/or terms and conditions of
insurance in past rentals.
(6) When the party is registered with the All-Japan Rent-A-Car Association Data Management System (hereinafter, the“AJRA System”) as describedin Article 34, or is on a Do Not Rent list shared by the ORIX Group and ORIX Rent-A-Car offices (hereinafter, the“Do Not Rent List”).
(7) When, in connection with a transaction with the Company, the party performs a violent act against an employee or other person associated with
the Company, makes a demand that exceeds reasonable limits, or uses violent actions or abusive language.
(8) When the party spreads rumors or uses fraudulent means or coercion to discredit the Company or to obstruct its business.
(9) When separately prescribed Lending Conditions and other conditions are not met.
(10) When, for any other reason, the Company finds the party unsuitable.
3 In cases falling under the preceding two paragraphs, the reservation shall be deemed canceled at the Renter's own discretion, the Renter shall
pay the cancellation fee set forth in Article 4, paragraph 3 to the Company, and the Company shall return the received reservation deposit to theRenter, provided that the Renter has paid the cancellation fee.
Article 10 (Formation of the Rental Agreement, etc.)
A Rental Agreement shall come into effect when the Renter has paid the rental charge to the Company and the Company has delivered the Rental
Vehicle to the Renter. In this case, the received reservation deposit shall be applied to all or part of the rental charge.
2 The delivery set forth in the preceding paragraph shall take place at the commencement date and time set forth in Article 2, paragraph 1 and at
the renting location specified in said paragraph.
Article 11 (Rental Charge)
The rental charge shall mean the total amount of the following charges to be paid by the Renter to the Company pursuant to the Rental
Agreement, and the Company shall specify each of these charges or the basis for the calculation thereof in the price list.
(1) Basic rental charge(2) Various plan enrollment fees(3) Special equipment charge(4) One-way charge		
(5) Refueling charge		
(6) Delivery and collection charge(7) Other charges
2 The basic rental charge shall be in accordance with the charge notified by the Company to the Director of the Land Transport Office of theDistrict Transport Bureau (or, in the case of Hyogo Prefecture, the Director of Hyogo Land Transport of Kobe District Transport Bureau, and in
the case of Okinawa Prefecture, the Director of the Land Transport Office of the Okinawa General Affairs Bureau; the same shall also apply in
Article 14, paragraph 1 below) as of the time of rental of the Rental Vehicle.
3 When the rental charge is changed after a reservation has been made in accordance with Article 2 above, the lower rental rate between the
charge applied at the time of reservation and the charge applied at the time of rental shall apply.
4 If, during the rental period, the Renter or the Driver uses any toll services (including but not limited to toll roads such as expressways, toll parking
lots, and other toll services, but excluding rental of the Rental Vehicle itself pursuant to the Rental Agreement), the Renter or the Driver shall be
responsible for paying the toll charges, etc. to the provider of such toll services on their own.
5 If the service providers set forth in the preceding paragraph ask the company to disclose the personal information of the Renter by specifying theregistration number of the Rental Vehicle and the date, for reasons such as non-payment of toll charges, the Company may provide the personal
information of the Renter with the service providers, and the Renter shall acknowledge such disclosure in advance.

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Article 12 (Changes in Rental Conditions)
When seeking to change the Rental Conditions set forth in Article 8, paragraph 1 after the execution of the Rental Agreement, the Renter shallobtain the consent of the Company in advance.
2 The Company may not consent to changes in the Rental Conditions set forth in the preceding paragraph if such changes interfere with theCompany's rental business.
Article 13 (Inspection, Maintenance, and Confirmation)
The Company shall rent out the Rental Vehicle after conducting necessary inspection and maintenance as stipulated in Article 48 of the Road
Transport Vehicle Act (Periodic Inspection and Maintenance).
2 When renting out a Rental Vehicle, the Company shall conduct inspection and necessary maintenance as set forth in Article 47–2 of the Road
Transport Vehicle Act (Daily Inspection and Maintenance).
3 Upon receipt of the Rental Vehicle, the Renter and the Driver shall confirm that the inspection and maintenance set forth in the preceding two
paragraphs has been carried out, that the Rental Vehicle is free from defects by inspecting the exterior and accessories based on a separately
stipulated inspection chart, and that the Rental Vehicle otherwise meets the Rental Conditions.
4 In the event that any defect is detected in the Rental Vehicle as a result of the confirmation set forth in the preceding paragraph, the Company
shall immediately implement any necessary maintenance, etc.
Article 14 (Issuance and Carrying of the Rental Vehicle Certificate, etc.)
At the time of delivery of the Rental Vehicle, the Company shall issue to the Renter or the Driver a designated rental vehicle certificate (hereinafter,
the“Rental Vehicle Certificate”) stating the matters stipulated by the Director-General of the District Transport Bureau by a method set forth by
the Company (including delivery in writing or by electromagnetic means such as e-mail).
2 The Renter or the Driver shall carry (including carrying via electromagnetic record) the Rental Vehicle Certificate issued in accordance with thepreceding paragraph while driving the Rental Vehicle.
3 The Renter or the Driver shall immediately notify the Company in the event of losing the Rental Vehicle Certificate.
CHAPTER 4 USE
Article 15 (Managerial Responsibilities)
The Renter or the Driver shall use and store the Rental Vehicle with the care of a good manager, during the period from delivery to the return of
the Rental Vehicle to the Company (hereinafter,“during use”).
Article 16 (Daily Inspections and Maintenance)
The Renter or the Driver must carry out inspection and necessary maintenance of the Rental Vehicle before use every day, as set forth in Article
47–2 of the Road Transport Vehicle Act (Daily Inspection and Maintenance).
Article 17 (Prohibited Acts)
The Renter or the Driver are prohibited from engaging in the following acts during use.
(1) Using the Rental Vehicle for automobile transportation business or similar purposes without obtaining the approval of the Company or permission,etc., under the Road Transport Act.
(2) Using the Rental Vehicle for purposes other than those specified, or allowing a third party other than the Driver specified on the Rental Vehicle
Certificate in Article 8, paragraph 3 or anyone other than those who have been approved by the Company to drive the Rental Vehicle.
(3) Subleasing the Rental Vehicle, depositing it for security, or any other act that would infringe on the rights reserved by the Company.
(4) Changing the original form of the Rental Vehicle by falsifying or defacing its automobile registration number plate or license plate, or byremodeling or modifying the Rental Vehicle.
(5) Using the Rental Vehicle for any kind of test or competition, or for towing or pushing another vehicle without obtaining the approval of theCompany.
(6) Using the Rental Vehicle in violation of laws, ordinances, or public order and morality.
(7) Subscribing to property insurance for the Rental Vehicle without obtaining the approval of the Company.
(8) Taking the Rental Vehicle outside the territory of Japan.
(9) Besides those in the preceding items, carrying out acts in violation of the Rental Agreement.
Article 18 (Measures in Case of Illegal Parking, etc.)
In the event that the Driver parks the Rental Vehicle in violation of the Road Traffic Act during use, the Driver shall promptly appear at thepolice station having jurisdiction over the applicable area (hereinafter referred to as the "jurisdictional police station"), and shall pay the official
penalty, etc. for such illegal parking, and the Renter or the Driver also shall bear the cost of towage, storage, recovery, and others associated withsuch illegal parking.
2 Upon receiving notification from the police of illegal parking of the Rental Vehicle, the Company shall promptly contact the Renter or the
Driver and have the Renter or the Driver move the Rental Vehicle, and also shall instruct them to appear at the relevant police station upon the
expiration of the rental period for the Rental Vehicle, or by a specific time instructed by the Company in order to process the violation, and theRenter or the Driver shall comply with this. Moreover, in the event that the Rental Vehicle is removed by the police, the Company may recover
the Rental Vehicle from the police at its own discretion.
3 In the cases set forth in the preceding paragraph, the Company shall inform the Renter or the Driver of the status of the post-violation process bymeans of a traffic violation notice, payment notice, or receipt for payment. If the post-violation management process has not been completed, theRenter or the Driver shall be given the instructions prescribed in the preceding paragraph until such procedure is completed. Also, the Company
may require the Renter or the Driver to sign a document designated by the Company indicating that the Renter or the Driver admits to having
parked the Rental Vehicle illegally and shall report to a police station, and that the Renter or the Driver shall comply with any legal measures(hereinafter, an "Admission Statement").
4 In the event that the Company deems it necessary, the Company may submit the Admission Statement, the Rental Vehicle Certificate, and otherdocuments containing personal information to the police and the Public Safety Commission, and provide other cooperation necessary to hold theRenter or the Driver accountable for parking the Rental Vehicle illegally. The Company may also submit a letter of explanation as prescribed in
Article 51-4, paragraph 6, of the Road Traffic Act, as well as Admission Statements, Rental Vehicle Certificates, and other documents, to the Public
Safety Commission, and may report the facts and take other legal measures, and the Renter or the Driver shall consent to this.
5 In the event that the Renter or the Driver has not completed the post-violation management process, or has not submitted a traffic violation notice,payment notice, receipt for payment, or other documentation to the Company by the time the Rental Vehicle is returned, the Renter shall pay
a parking violation penalty separately stipulated by the Company. Moreover, in the event that the Company has borne expenses in this regard(including, but not limited to, expenses for locating the Renter or the Driver or the collection of the Rental Vehicle), the Renter shall indemnify theCompany for all such expenses borne by the Company.
6 In the event that the Renter or the Driver, after the Renter pays a parking violation penalty to the Company based on the preceding paragraph,pays an official fine or penalty and presents the payment notice, receipt for payment, or other document to the Company, or the Company hasreceived repayment of the vehicle abandonment penalty, the Company shall promptly return an amount equivalent to the parking violation penalty
received from the Renter after subtracting the expenses required for repayment.
7 In the event that the Company receives an order for payment of a vehicle abandonment penalty under Article 51-4, paragraph 1, of the Road
Traffic Act , or the Renter fails to pay the claim set forth in paragraph 5 of this Article on or before the due date designated by the Company,
the Company shall take measures such as registering the name, address, driver's license number, etc. of the Renter in the AJRA System, and theRenter shall acknowledge such measure.
8 In the event that the data set forth in paragraph 7 of this Article has been registered in the AJRA System under the provisions of the preceding
paragraph, and if the order to pay the vehicle abandonment penalty is canceled as a result of paying the official penalty (or the amount claimed by
the Company under the provisions of paragraph 5 of this Article is paid to the Company in full), the Company shall delete such data registered in
the AJRA System.
Article 19 (GPS Functions)
The Renter and the Driver shall unreservedly approve the fact that the Rental Vehicle is equipped with a global positioning system (hereinafter,“GPS Function”), whereby the current location, route traveled, and other details of the vehicle are recorded in a system designated by theCompany, and that the Company uses such records in the cases set forth below.
(1) When confirming that the Rental Vehicle has been returned to the designated return location upon termination of a Rental Agreement.
(2) In cases falling under Article 25, paragraph 1, and in other cases when the Company judges it necessary to be aware of the driving status of theRenter or the Driver, in order to manage Rental Vehicles or Rental Agreements.
(3) When used for market analysis purposes to improve the satisfaction of Renters, Drivers, and other customers, such as by providing better products
and services to the Renters and Drivers.
(4) When disclosure is required by laws and ordinances, government agencies, etc.

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Article 20 (Dashboard Cameras)
The Renter or the Driver shall hereby unreservedly agree to a dashboard camera being installed in the Rental Vehicle, to said device recording
the driving operations of the Renter or Driver and circumstances of Renter, Driver and other passengers (hereinafter in this Article, the“Passengers”) in the Rental Vehicle, to the Company using the relevant records in the following cases, and to the Company providing such record
to insurance companies without consent of Renter, Driver and Passengers when the insurance companies engaged by the Company requests
delivery of such record in the case of accident and etc. of the Rental Vehicle:(1) When the Company records the circumstances at the time of a vehicular accident involving the Rental Vehicle, and verifies and confirms suchrecords (including, but not limited to, an impact to the Rental Vehicle or sudden braking) if an accident occurs.
(2) When the Company has determined that it needs to be aware of the driving operations of the Renter and the Driver for better management of theRental Vehicles and Rental Agreements.
(3) When used for market analysis purposes to improve the satisfaction of Renters, Drivers, and other customers, such as by providing better products
and services to the Renters and Drivers.
(4)	When disclosure is required by laws and ordinances, government agencies, etc.
2 The Renter shall explain the rule set forth in preceding paragraph to the Driver and Passengers, and obtain their consent in advance.
3 The Company shall not, for any reason whatsoever, provide the Renter or the Driver with any videos, etc. recorded by the dashboard camera
installed in the Rental Vehicle. The Renter and the Driver agree in advance that the Company shall not be required to provide such videos, etc. to
the Renter or the Driver.
CHAPTER 5 RETURN
Article 21 (Responsibility to Return)
The Renter or the Driver shall return the Rental Vehicle to the Company at the designated return location upon termination of the rental period.
2 The Renter or the Driver shall indemnify the Company for all damages incurred by the Company due to a violation of the preceding paragraph.
3 In the event that the Renter or the Driver cannot return the Rental Vehicle during the rental period due to a natural disaster or other force
majeure, the Renter or the Driver shall not be liable for damages incurred by the Company. In this case, the Renter or the Driver shallimmediately contact the Company and follow the instructions given by the Company.
Article 22 (Checks at the Time of Return, etc.)
The Renter or the Driver shall return the Rental Vehicle in the presence of a representative of the Company. The Rental Vehicle shall be returnedin the same condition as when it was delivered to the Renter, with the exception of wear due to normal use, etc.
2 The Renter or the Driver shall confirm that no items have been left behind in the Rental Vehicle by the driver or passengers when returning theRental Vehicle.
3 In the event that the Renter has unpaid rental charges, settlement must be completed by the time of return of the Rental Vehicle.
4 In addition to the preceding paragraph, in the event that gasoline, oil, and other fuel have not been replenished (i.e., the tank is not full) at the timeof return of the Rental Vehicle, the Renter shall pay a refueling charge calculated in accordance with the price list.
Article 23 (Rental Charge for Rental Period Change)
When the Renter has changed the rental period in accordance with Article 12, paragraph 1, the rental charge corresponding to the rental period
after the change shall be paid.
2 In the event that the Renter returns the Rental Vehicle after the expiration of the rental period without the consent of the Company under Article
12, paragraph 1, the Renter shall pay, in addition to the rental charge prescribed in the preceding paragraph, a penalty for changing the return
time, calculated as follows:
Penalty for changing return time = excess charge corresponding to time overdue × 200%
Article 24 (Location for Return, etc.)
In the event that the Renter or the Driver has changed the designated return location in accordance with Article 12, paragraph 1, the Renter shallbear the expense incurred in forwarding the Rental Vehicle due to the change of return location.
2 In the event that the Renter or the Driver returns the Rental Vehicle to a location other than the designated return location without the consent of
the Company under Article 12, paragraph 1, the Renter shall pay a penalty for changing the return location, calculated as follows:
Penalty for change of return location = Expense incurred in forwarding the Rental Vehicle due to the change of the return location × 200%.
Article 25 (Measures in Case of Non-Return)In the event that the Renter or the Driver does not return the Rental Vehicle to the designated return location even after the expiration of therental period and fails to comply with the Company's request for return, or the whereabouts of the Renter are unknown, or when due to othercircumstances the Rental Vehicle is deemed to be "non-returned", the Company shall take legal measures against the Renter (including and not
limited to filing a criminal complaint) and may also take other measures such as reporting the fact of non-return to the All-Japan Rent-A-Car
Association and registering the matter in the AJRA System, and the Renter shall acknowledge it.
2 In cases falling under the preceding paragraph, the Company shall take necessary measures to confirm the location of the Rental Vehicle,
including interviewing families, relatives, workplace representatives, etc., and utilizing the GPS Function.
3 In cases falling under paragraph 1 above, the Renter shall be liable to compensate for damages suffered by the Company as set forth in Article 30
and, additionally, shall bear the expenses incurred in collecting the Rental Vehicle and searching for the Renter or the Driver.
4 In cases falling under paragraph 1 of this Article, the Company may temporarily deregister the record of said Rental Vehicle from the competentLand Transport Office or other authorities.
5 If the Rental Vehicle is found to be in a situation that falls under paragraph 1 of this Article, the Company may collect the Rental Vehicle at theCompany's own discretion. In that case, the Company shall bear no responsibility for storing the personal effects.
CHAPTER 6 BREAKDOWNS, ACCIDENTS, THEFT, ETC.
Article 26 (Measures in Case of a Breakdown)
When discovering any abnormality or breakdown of the Rental Vehicle during use, the Renter or the Driver shall immediately stop driving theRental Vehicle and contact the Company, and shall at the same time follow the instructions of the Company.
Article 27 (Measures in Case of an Accident)
In the event that the Rental Vehicle is involved in an accident during use, the Renter or the Driver shall stop driving the Rental Vehicle
immediately and take measures required by law as well as the actions set forth below, regardless of whether the accident is serious in nature.
(1) Immediately report the circumstances of the accident, etc., to the Company and follow the instructions of the Company.
(2) In the event that the Rental Vehicle is repaired based on the instructions set forth in the preceding item, such repair should be performed at a
Company location or at a repair shop designated by the Company, unless the Company approves otherwise.
(3) Cooperate with investigations of the accident conducted by the Company and the insurance company contracted by the Company, and submit thenecessary documents, etc., without delay.
(4) Obtain the consent of the Company in advance of making a settlement or coming to any other agreement with another party involved in theaccident.
2 Besides taking the measures set forth in the preceding paragraph, the Renter or the Driver shall take personal responsibility for dealing with theaccident and reaching a resolution.
3 The Company shall furnish the Renter or the Driver with advice on ways of dealing with the accident, and shall cooperate in reaching a resolution.
Article 28 (Measures in Case of Theft)
In the event that the Rental Vehicle is stolen or other damage is suffered during use, the Renter or the Driver shall take the measures set forth
below.
(1) Immediately report the matter to the nearest police department.
(2) Immediately report the circumstances of the damage, etc., to the Company and follow the instructions of the Company.
(3) Cooperate with investigations of the theft or other damage of the Rental Vehicle conducted by the Company and/or the insurance company
contracted by the Company, and submit the requested documents, etc., without delay.
Article 29 (Termination of the Rental Agreement due to Non-Usability)
In the event that the Rental Vehicle can no longer be used due to breakdown, accident, theft, or any other cause (hereinafter,“Breakdown, etc.”)
during use, the Rental Agreement shall terminate.
2 In cases set forth in the preceding paragraph, the Renter or the Driver shall bear the expense incurred by the recovery and repair, etc., of theRental Vehicle, and the Company shall not return the received rental charge. However, this shall not apply if the Breakdown, etc., is due to any of
the causes set forth in paragraphs 3 or 5 of this Article below.
3 In the event that a Breakdown, etc. due to a defect existing before the rental causes the Rental Vehicle to be non-compliant with the Rental
Conditions, the Renter shall be entitled to receive the provision of a Substitute Rental Vehicle from the Company. Moreover, Article 5, paragraph 2
shall apply mutatis mutandis in regard to the conditions for provision of the Substitute Rental Vehicle.

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4 In the events that the Renter does not accept provision of the Substitute Rental Vehicle under the preceding paragraph, the Company shall returnthe rental charge received in full. Moreover, the same shall also apply if the Company does not provide a Substitute Rental Vehicle.
5 In the event that a Breakdown, etc. arises from causes not attributed to the Renter, the Driver, or the Company, the Company shall return to theRenter the balance of the received rental charge after deducting the rental charge corresponding to the period from the commencement of rental
to the termination of the Rental Agreement.
6 Except for the measures set forth in this Article, the Renter shall not be entitled to make any other claims to the Company other than those set
forth in this Article, with respect to damages arising out of the non-usability of the Rental Vehicle. However, this shall not apply in the case of
failures due to intentional acts by or gross negligence of the Company.
CHAPTER 7 INDEMNITY AND COMPENSATION
Article 30 (Indemnity and Business Compensation)
In regard to usage of a Rental Vehicle, in the event that the Renter or Driver damages the Rental Vehicle, the Renter shall compensate theCompany for said damages. However, this shall not apply in the case where such damage cannot be attributed to the fault of the Renter or Driver.
2 For cases where the Renter is liable for damages to the Rental Vehicle pursuant to the preceding paragraph, including accident damage, theft,breakdown, Rental Vehicle defacement, offensive odor, or other damage that prevents the Company from being able to use the Rental Vehicle
normally, the Renter shall provide monetary compensation for said damage as determined in a price list, etc., or monetary compensation forbusiness interruption.
3 In regard to usage of a Rental Vehicle, if the Renter or Driver causes damage to a third party or the Company due to an intentional act by or the
negligence of said Renter or Driver, said Renter or Driver shall be provide monetary compensation for the damage.
Article 31 (Insurance and Compensation)
In the event that the Renter is liable for indemnity as provided in paragraph 1 or paragraph 3 of the preceding Article, and in the event thatthe Driver is liable for indemnity as provided in paragraph 3 of the preceding Article, insurance benefits or compensation within the following
limits shall be paid in accordance with the non-life insurance contract entered into by the Company with respect to the Rental Vehicle, or thecompensation system determined by the Company.
(1) Third party damage compensation: Limit per Person – Unlimited (including automobile liability)(2) Property damage compensation: Limit per accident – Unlimited, Deductible: 50,000 yen(3) Vehicle damage compensation: Limit per accident – Current market value, Deductible: Microbuses, aluminum trucks and custom built vehicles (notincluding assistive vehicles) – 100,000 yen, 2 ton or more trucks and double-cab trucks – 70,000 yen, Other vehicles – 50,000 yen(4) Personal injury compensation: Per person - Maximum 30 million yen
2 The Renter or Driver shall be responsible for damages not covered by insurance or compensation, as well as damages that exceed thecompensation limits set forth in the preceding paragraph. However, if loss, damage, or other harm occurs to a Rental Vehicle or related items due
to a natural disaster designated as a major disaster under Article 2 of the Act on Special Financial Support to Deal with Designated Disasters ofExtreme Severity (Act No. 150 of 1962), the Renter or Driver shall not be liable for indemnifying said damage unless said damage resulted from anintentional act by or the gross negligence of said Renter or Driver.
3 The Renter shall be responsible for deductibles specified in non-life insurance policies or the Company’s compensation system.
4 If accidents caused by the Renter or Driver fall under any of the items of Article 9, paragraphs 1 or 2 after rental, or if the Renter has violated
the Entries in the Rental Guide, said Renter shall not receive compensation for damages under non-life insurance policies or the Company's
compensation system.
5 Besides those set forth in the preceding three paragraphs, cases falling within the deductibles provided under the terms and conditions of nonlife insurance policies (in the event that insurance benefits are not paid), or cases falling within deductibles provided under the Company's
compensation system, shall be treated as not being subject to the insurance or compensation set forth in paragraph 1, and the Renter shall bear all
such damages.
6 If the Company has paid damages for which the Renter or Driver is responsible, the Renter or Driver shall promptly reimburse the Company forthe amount paid by the Company.
CHAPTER 8 TERMINATION AND CANCELLATION
Article 32 (Termination of the Rental Agreement)
In the event that the Renter or the Driver, during use, violates these Terms and Conditions or falls under any of the items in Article 9, paragraph 1,
the Company shall be entitled to terminate the Rental Agreement without any notice or warning and demand the immediate return of the Rental
Vehicle. In this case, the Company shall return to the Renter the balance of any rental charge received from the time of rental, after deducting therental charge corresponding to the period from the commencement of rental to the return of the Rental Vehicle.
2 In the case of the preceding paragraph, the Renter or the Driver shall provide compensation for the damage incurred by the Company.
Article 33 (Cancellation During Use)
The Renter shall be entitled to cancel the Rental Agreement, even during use, upon obtaining the consent of the Company and paying thecancellation charge set forth in the following paragraph. In this case, the Company shall return to the Renter the balance of the received rental
charge after deducting the rental charge corresponding to the period from the commencement of rental to the return of the Rental Vehicle.
2 In the event of a cancellation as set forth in the preceding paragraph, the Renter shall pay a cancellation fee to the Company calculated as follows:
charge for cancellation during use = (rental charge corresponding to the Rental Agreement period (excluding the one-way charge pertaining to thereturn sales branch (sales office) determined at the time of the Rental Agreement), minus the rental charge corresponding to the period from thecommencement of rental to the cancellation (excluding the one-way charge pertaining to the actual return sales branch (sales office) at the time ofcancellation)) × 50%
CHAPTER 9 REGISTRATION AND USE OF INFORMATION
Article 34 (Consent to the Registration and Use of Information on Non-Returns, Parking Violations, etc.)
In cases falling under either Article 18, paragraph 7 or Article 25, paragraph 1, the Renter shall consent to information (including the facts inquestion and the name, address, and other details of the Renter) being registered with the AJRA System for a period not exceeding seven (7)years, and said information being used for review when rental agreements are executed by the All-Japan Rent-A-Car Association and the various
District Rent-A-Car Associations affiliated therewith, as well as the car hire businesses that are members thereof.
CHAPTER 10 MISCELLANEOUS
Article 35 (Substitute Rentals)
These Terms and Conditions shall also be applied when renting a Rental Vehicle to a Renter by subcontracting the rental of the Rental Vehicle toanother business, with the Company as the owner of the Rental Vehicle.
Article 36 (Offsetting)In the event that the Company has a monetary obligation to the Renter based on these Terms and Conditions, said obligation may be offset against
the Renter's monetary obligation toward the Company at any time.
Article 37 (Consumption Tax and Local Consumption Tax)The Renter shall pay to the Company the consumption tax and local consumption tax applied to the rental transaction under these Terms andConditions.
Article 38 (Arrears)
In the event that the Renter or the Company fails to honor a monetary obligation based on these Terms and Conditions, arrears shall be paid tothe other party at an interest rate of 14.6% per annum.
Article 39 (Elimination of Anti-Social Forces, etc.)
The Company, the Renter, and the Driver shall represent and warrant that they do not fall under any of the following, nor will they in the future.
(1) That they constitute a“boryokudan ”crime syndicate or a member of a“boryokudan ”crime syndicate; that less than five (5) years have passed
since they ceased to be a member of a“boryokudan ”crime syndicate; or that they constitute a sub-member of a“boryokudan ”crime syndicate, a“boryokudan ”-affiliated enterprise, a“sokaiya ”racketeer or similar party, a group engaging in criminal activities under the pretext of conducting
social campaigns, a criminal group specializing in intellectual crimes, or a party equivalent to the those above (hereinafter collectively referred toas a“Member of a‘Boryokudan ’Crime Syndicate, etc.”).
(2) That they are a party to a relationship acknowledged to be under the business control of a Member of a“Boryokudan ”Crime Syndicate, etc. or
acknowledged to essentially include the involvement of a Member of a“Boryokudan ”Crime Syndicate, etc. in an associated business, or anotherrelationship that should be socially condemned.
(3) That they are a party to a relationship acknowledged to involve the illegal use of a Member of a“Boryokudan ”Crime Syndicate, etc. for purposesthat include, but are not limited to, illicit gains for oneself or a third party or the infliction of harm on a third party.
(4) That they are a party to a relationship acknowledged to involve the provision of funds, favors, etc. to a Member of a“Boryokudan ”Crime
Syndicate, etc.

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(5) That they are a party who has committed a crime in relation to“Criminal Proceeds”as defined by the Act on Prevention of Transfer of Criminal
Proceeds (hereinafter referred to as a“Crime”).
2 The Company, Renter, and the Driver shall pledge not to engage in any acts that fall under any of the following, either on their own or through athird party.
(1) Make undue demands that are violent or exceed legal liability.
(2) Use threatening words or actions; use violence, or discredit the other party by spreading rumors or using fraudulent means or power; or obstruct
the business of the other party.
(3) Acts constituting a crime.
(4) Other acts equivalent to the foregoing.
3 In instances where the Renter, etc. violates paragraph 2 above, said violation shall fall under Article 31. Accordingly, the Company shall bear no
liability whatsoever even in cases where the Renter, etc. incurs damages.
Article 40 (Versions in Other Languages)
In regard to Entries in the Rental Guide and other documents delivered to the Renter for the purpose of executing the Rental Agreement (hereinaftercollectively referred to as the“Documents”), if there is any discrepancy between the Documents in Japanese and the Documents translated into
other languages, the terms and provisions of the Documents in Japanese shall prevail over those of the Documents translated into other languages.
Article 41 (Governing Law)
The governing law of this Agreement shall be the laws of Japan.
Article 42 (Detailed Regulations)
The Company may revise these Terms and Conditions in the following circumstances, without separate notice to the Renter, and the Terms andConditions after the changes have been made shall be deemed to have been agreed under the terms of these Terms and Conditions.
(1) When the changes to these Terms and Conditions are in the general interest of the Renter.
(2) When the changes to these Terms and Conditions do not violate the purpose of the Rental Agreement, and when such changes are deemednecessary and reasonable in light of the existence of the changed provisions or other changes to the contents of these Terms and Conditions.
2 In instances where the Company stipulates detailed regulations, in addition to posting them at the Company's branch sales offices, the Company
shall indicate said detailed regulations in the Rental Guide, pamphlets, lists of prices, etc. that the Company issues, as well as on the Company’s
website. The same also applies to cases in which the Company modifies said detailed regulations.
Article 43 (Provision of Information)
The Company shall endeavor to provide the Renter with information on important matters in clear and plain language prior to the deliveryof the Rental Vehicle, such as the Renter's liability for damages and compensation, the contents and conditions of the Company's insurance orcompensation policy, and the measures to be taken by the Renter in case of breakdown, accident, theft, illegal parking, or delayed return of theRental Vehicle.
2 The Renter shall endeavor to understand the Entries in the Rental Guide.
Article 44 (Agreement on the Competent Court)
In instances where disputes regarding the rights and obligations under these Terms and Conditions arise, the summary court or district courtwith jurisdiction over the location of the main branch or branch sales office of the Company shall serve as the competent court, regardless of theamount in contention.
Supplementary Provision
These Terms and Conditions shall come into effect on November 1, 2022.

Handling of Personal Information
We request that individual customers (hereinafter referred to as“customers”) confirm and acknowledge the following items regarding the contract
between customers and us (hereinafter referred to as“the contract”).
1. ORIX Auto Corporation (hereinafter referred to as ORIX) will use all of your personal information for the following purposes to the extent
necessary to achieve said purposes.
[Purpose of Use]
① To take appropriate measures in business negotiations with customers, such as applications from customers and proposals made to customers by
ORIX, in regard to ORIX businesses, such as leasing, credit, rental, and hire-purchasing for automobiles, etc.; sales of automobile insurance andother insurance products; sales of automobiles, etc.; and purchasing, maintenance, car sharing, etc. (the details of our businesses can be found on
our website (https://www.orix.co.jp/auto)).
② To conduct screenings in the case of transactions such as leasing, credit, and hire-purchasing for automobiles (credit granting transactions), and to
make appropriate judgments and responses when verifying customer identities.
③ For ORIX to properly manage contracts with customers, and to respond to inquiries and appropriately perform the management required by laws
and regulations even after the contract ends.
④ To provide information regarding ORIX, ORIX Group companies, and other companies, as well as various products and services via direct mail,e-mail, etc.
⑤ To develop and improve products and services in order to provide better products and services to customers.
⑥ For marketing analysis to improve customer satisfaction.
⑦ To perform the administrative tasks necessary for the management of ORIX.
⑧ For shared usage with ORIX Group companies, ORIX’s car rental business, and used car sales franchisees.
⑨ To provide personal information to a third party to the extent required to carry out appropriate business activities, such as when providing
personal information to an affiliated designated credit bureau in our credit business (only when consent to providing the information to a third
party is obtained).
2．The personal information of customers held by ORIX may be shared with ORIX and ORIX Group companies, as well as ORIX’s car rental
business and used car sales franchisees. The purpose of this shared usage is as follows.
[Purpose of Use by ORIX Group Companies]① To perform the administrative tasks necessary for management at ORIX Group companies, such as ascertaining claims, the status of assets, andrisks.
② To provide improved products and services to customers, and to carry out marketing analysis and product/service development to increasecustomer satisfaction.
③ To introduce and propose products and services offered by ORIX Group companies (please refer to“ORIX Businesses”（https://www.orix.co.jp/
grp/company/about/business/index.html）for details).
[Purpose of Use by Franchisees]
To take appropriate measures in business negotiations with customers, such as applications made through franchisees’stores and proposals from
franchisees to customers.
3. ORIX will publish how it handles personal information on its website.
Click here for ORIX’s privacy policy: https://car.orix.co.jp/eng/privacy/
4. When an ORIX franchisee in the car rental or used car sales business is the lessor or seller, the lessor or seller may use the customer's personal
information to execute the contract or provide and manage information on the products and services it provides to the customer. ORIX, affiliatesof ORIX, and each franchisee of ORIX conducting car rental and/or used car sales business may share the customer's personal information
as mentioned in item 2 above. Please refer to ORIX's Privacy Policy in item 3 above as the entity responsible for managing shared use of suchinformation is ORIX.

オリックスレンタカー_EN_20220202.indd

Last revised: November 202212

2023/02/09

14:35:34