
2016 CORPORATE CITIZENSHIP REPORTTABLE OF CONTENTS
A LEADER IN CORPORATE CITIZENSHIP.........................................................5

G4-16

COMMITTED TO IMPROVING LIVES ................................................................6
VALUES...................................................................................................................7

Membership in associations (such as industry associations)
and/or national in governance bodies; participates inprojects or committees; provides substantive funding
beyond routine membership dues; or views membershipas strategic………………………………………………………………….…..17

POLICIES.................................................................................................................8

IDENTIFIED MATERIAL ASPECTS AND BOUNDARIESSUSTAINABILITY STRATEGY.............................................................................9

G4-17

List of entities included in consolidated financial statements.....................................................................................................19

G4-18

Process for defining report content and aspect boundaries…....19

G4-19

List all the material aspects identified in the process fordefining report content …………………………..…………………..……..19

G4-20

For all the material aspects, define aspect boundaries
within organization ..…………………………………………………..……..23

PHILANTHROPY..................................................................................................10
AWARDS AND RECOGNITION ........................................................................11

ORGANIZATIONAL PROFILE
G4-3

Name of the organization..................................................................13

G4-4

Activities, brands, products, and services……...............................13

G4-5

Location of organization’s headquarters........................................13

G4-6

Number of countries where the organization operates, andnames of countries with either major operations or that are
specifically relevant to the sustainability issues covered in
the report..............................................................................................14G4-7

Nature of ownership and legal form................................................14G4-8

Markets served (including geographic breakdown, sectors
served, and types of customers/beneficiaries).............................14

G4-9

Scale of the reporting organization..................................................15

G4-10

Information of employees and other workers ..……..………………15

G4-11

Employees covered by collective bargaining agreements...........15

G4-12

Describe organization supply chain ………......................................15G4-13

Significant changes during the reporting period regarding
size, structure or ownership ………………………………………………16

G4-14

Precautionary approach on principle addressed by theorganization……………………………………………………………….…….16

G4-15

Endorsement of externally developed economic,
environmental and social charters principles, or otherinitiatives …………………………………………………………………..…….16

G4-21

For all the material aspects, define aspect boundaries
outside organization ..……………………….………………………..……..23

G4-22

Explanation of the effect of any restatement of information
provided in earlier reports …..…………………………………………..…23

G4-23

Significant changes from previous reporting periods in thescope and aspect boundaries ..…………………………………….…….23

STAKEHOLDER ENGAGEMENT
G4-24

List of stakeholder groups engaged by the organization ............25

G4-25

Basis for identification and selection of stakeholders withwhom to engage ..…………………………………………………….………25

G4-26

Approaches to stakeholder engagement……………...………….…..25

G4-27

Key topics and concerns raised through stakeholder
engagement ……………...………………………………..…………..……….27

G4-32

In-accordance criteria used and location of GRI content
index ………………………………………………………………………..……29

G4-33

Policy and current practice with regard to seeking external
assurance for the report……………………………………………..…….29

GOVERNANCE, ETHICS AND INTEGRITY
G4-34

Governance structure of the organization, including
committees under the highest governance body........................31

G4-36

Details on whether the organization has appointed an
executive-level position or positions with responsibility
for economic, environmental and social topics, andwhether post holders report directly to the highest
governance body ……………………………………….............................31

G4-38

Composition of the highest governance body and its
committees ………………………………………………….........................31

G4-39 Details on whether the chair of the highest governancebody is also an executive officer………………….............................31
G4-45 Highest governance body’s role in the identification andmanagement of economic, environmental and social
impacts, risks, and opportunities ……………………………………….31
G4-51

Remuneration policies for the highest governance bodyand senior executives for the following types of
remuneration ………………………………………………………….……….32

G4-54

Ratio of the annual total compensation for the organization's
highest-paid individual in each country of significant
operations to the median annual total compensation for all
employees (excluding the highest-paid individual) in thesame country………………………………………………….......................32

G4-56

Organization’s values, principles, standards and normsof behavior such as code of conduct and codes of ethics……..32

REPORT PROFILE
G4-28

Reporting period for information provided......................................29

G4-29

Date of most recent previous report................................................29

G4-30

Reporting cycle (annual, biennial, etc.)...........................................29

G4-31

Contact point for questions regarding the report or its
contents................................................................................................29

ECONOMIC PERFORMANCEDMA EC

Disclosure on Management Approach EC…………….…....……34

G4-EC2Financial implications and other risks and opportunities
for the organization’s activities due to climate change……..36

G4-EC3Coverage of the organization’s defined benefit plan
obligations………………………………………………………...........…..37

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G4-EC4Significant financial assistance received fromgovernment……………………………………………………………….…37

G4-EC5

Range of ratios of standard entry-level wage by gender compared to local minimum wage at significant
locations of operation.……………………………………....…….…….37

G4-EC6G4-EC8Procedures for local hiring and proportion of senior management hired from the local community at
significant locations of operation…………………….……...………37
Significant indirect economic impacts, including theextent of impacts………………………………………………….……....38

ENVIRONMENTALDMA EN

Disclosure on Management Approach EN…………………...…..41

G4-EN3

Energy consumption within organization……………….…...……43

G4-EN4

Energy consumption outside the organization……….…….……44

G4-EN5

Energy intensity………………………………….…………….…………..44

G4-EN6

Reduction of energy consumption…………………..………………45

G4-EN7

Reduction in energy requirements of products andservices………………………….…………………………………….……...45

G4-EN8

Total water withdrawal by source…………………….…….……….45

G4-EN9Water sources significantly affected by withdrawal ofwater……………………………….………………………………………….46

G4-EN10Percentage of total volume of water recycled andreused…………………………………………………………………………46

G4-EN11

G4-EN12

Operational sites owned, leased, managed in, or adjacentto, protected areas and areas of high biodiversity value
outside protected areas…………………………………………………46
Description of significant impacts of activities, products,
and services on biodiversity in protected areas and areasof high biodiversity value outside protected areas……….……46

G4-EN13

Habitats protected or restored……………………………….……….46

G4-EN14

Total number of IUCN Red list species and national conservation list species with habitats in areas affectedby operations, by level of extinction risk……………….………….46

G4-EN15

Total greenhouse gas emissions by weight………….…………..46

G4-EN16

Energy indirect greenhouse gas (GHG) and emissions(scope2)……………………………………………………………...….……47

G4-EN17

Other relevant indirect greenhouse gas emissions byweight (scope 3)…………………………………………………….….….47

G4-EN34

Number of grievances about environmental impacts
filed, addressed, and resolved through formal grievancemechanisms……………………………………………………………..….50

SOCIAL: LABOR PRACTICES AND DECENT WORK INDICATORSDMA LA

Disclosure on Management Approach LA…………………….….52

G4-EN18

Greenhouse gas emissions intensity……………………….………47

G4-LA2

Benefits of full time employees……………………………………...53

G4-EN19

Reduction of greenhouse gas emissions…………………….……47

G4-LA3Return to work and retention rates after parental leave….....53

G4-EN20

Emissions of ozone-depleting substances………………….…….48

G4-LA4

Minimum notice period regarding operational changes……..53

G4-EN21

NOX, SOX and other significant air emissions by type
and weight……………………………………………………………..…….48

G4-LA5

Health and safety committees…………………………………….….53

G4-EN22

Total water discharge by quality and destination……….……..48

G4-LA6

Injury, diseases, lost days, absenteeism, and facilities……...54

G4-LA7

Workers with high incidence or high risk of diseases
related to their occupation…………………………………….…….…54

G4-EN23 Total weight of waste by type and disposal method……………48
G4-EN24

Total number and volume of significant spills……….….………49

G4-LA8

G4-EN25

Weight of transported, imported, exported or treatedwaste deemed hazardous under the terms of the Basel convention annex I,II,III and VIII and percentage of transported
waste shipped internationally……………………………..….………49

Health and safety topics covered in agreements withtrade unions…………………………………………………………………54

G4-LA9

Employee training…………………………………………………………54

G4-LA10Programs for skills management and lifelong learning………55

Identity, size, protected status and biodiversity value ofwater bodies and related habitats significantly affectedby the reporting organization’s discharges of waterand runoff……………………………………………………………….…...49
Initiatives to mitigate environmental impacts of products
and services, and extent of impact mitigation………..…………49

G4-LA11

Performance reviews………………………………………………….…55

G4-LA12Composition of governance bodies and breakdown of
employees for employee category…………………………………..55

G4-LA13

Ratio of basic salary of women to men……………………………55

G4-EN28

Percentage of products sold and their packaging
materials that are reclaimed by category……………..…………..50

G4-LA16

Number of grievances about practices filed, addressed,
and resolved through formal grievance mechanisms………...56

G4-EN29

Monetary value of significant fines and total numberof non-monetary sanctions for non-compliance withenvironmental laws and regulations……………………….……….50

SOCIAL: HUMAN RIGHTS

G4-EN26

G4-EN27

G4-EN30

Significant environmental impacts of transporting
products and other goods and materials for theorganization’s operations, and transporting membersof the workforce………………………………………………….………..50

G4-EN31

Total environmental protection expenditures andinvestments by type………………………………………………...…...50

DMA HR

Disclosure on Management Approach HR……………….……….58

G4-HR1

Percentage and total number of significant investment
agreements and contracts that include human rights
clauses or that have undergone human rights
screening…………………………………………………………….……….58

G4-HR2

Total hours of employee training on policies andprocedures concerning aspects of human rights thatare relevant to operations, including the percentageof employees trained……………………………………………….…….59
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TABLE OF CONTENTS
G4-HR3

Total number of incidents of discrimination andcorrective actions taken…………………………………….…………..59

G4-HR4

Operations and significant suppliers identified in which
the right to exercise freedom of association andcollective bargaining may be at significant risk, andactions taken to support these rights……………………………...59

G4-HR5

G4-HR6

Operations and significant suppliers as having significant
risk for incidents of child labor, and measure taken tocontribute to the elimination of child labor………….……………59
Operations and significant suppliers as having significant
risk for incidents of forced or compulsory labor, andmeasures to contribute to the elimination of all forms offorced or compulsory labor……………………………………….……60

G4-HR7

Percentage of security personnel trained in theorganization’s policies or procedures concerning aspectsof human rights that are relevant to operations………….…….60

G4-HR8

Total number of incidents of violations involving rights ofindigenous people and action taken………………………….…….60

G4-HR11Significant actual and potential negative human rights impacts in the supply chain and actions taken…………...………..60

G4-HR12

Number of grievances related to human rights filed,addressed, and resolved through formal grievancemechanisms……………………………………………………..……..…..60

SOCIAL: SOCIETYDMA SO

Disclosure on Management Approach SO…………….………….62

G4-SO1

Percentage of operations with implemented local
community engagement, impact assessments and development programs……………………………………………………...……..63

G4-SO2

Operations with significant potential or actual negative impacts on local communities………………………….…………..……64

G4-SO3

Percentage and total number of business units
analyzed for risks related to corruption………………….…..…….64

G4-SO4

Communication and training on anti-corruption policies
and procedures………………………………………..……………….…..64

G4-SO5

Actions taken in response to incidents of corruption……...…64

G4-PR8G4-SO6

Total value of financial and in-kind contributions topolitical parties, politicians, and related institutions
by country……………………………………………………………...…….64

Total number of substantial complaints regarding
breaches of customer privacy and losses of data………...…...67

G4-PR9Total number of legal actions for anti-competitive
behavior, antitrust, and monopoly practices and their outcomes………………………………………………………………………….64

Monetary value of significant fines for non-compliancewith laws and regulations concerning the provisionand use of products and services……………………………..…….67

GLOSSARY AND ACRONYMS.…..…..…………………………………..……..68

G4-SO7

G4-SO8

Monetary value of significant fines and total numberof non-monetary sanctions for non-compliance withlaws and regulations……………………….…………………………….64

CONTACT US….……..………………………………………………………...…………70

SOCIAL: PRODUCT RESPONSIBILITIESDMA PR

Disclosure on Management Approach PR……………………..….66

G4-PR1

Percentage of significant product and service
categories for which health and safety impacts areassessed for improvement …………………………………………….66

G4-PR2

Total number of incidents of non-compliance withregulations and voluntary codes concerning healthand safety impacts and services during their life cycle
by type of outcomes………………………………………………………66

G4-PR3

Type of product and service information required by procedures and percentage of significant products and services
subject to such information requirements………………………..66

G4-PR4

Total number of incidents of non-compliance withregulations and voluntary codes concerning productand service information and labeling, by type ofoutcomes……………………………………………………….…………….67

G4-PR5Practices related to customer satisfaction, including
results of surveys measuring customer satisfaction……...….67

G4-PR6

Sale of banned or disputed products…………………….…...…….67

G4-PR7

Total number of incidents of non-compliance withregulations and voluntary codes concerning marketing
communications, including advertising, promotion
and sponsorship by type of outcomes……………………….…….67

4

A LEADER IN CORPORATE CITIZENSHIP
Outstanding corporate citizenship has three components, all ofwhich are important priorities for Agilent.
The first is corporate governance -- the practices that maintain thehighest standards of integrity and transparency. Our uncompromising
integrity is core in all our dealings with customers and suppliers.
The second is the role we play in our communities. Our efforts to begood corporate citizens strengthen our competitiveness and improve
our communities around the world.
The third is a dedicated focus on sustainability, for our products andour operations. We strive to honor our social obligations by being an
economic, intellectual and sustainability leader in every nation andcommunity where we operate.

EMPLOYEE PHOTOGRAPHY
The photos in this collage and throughout this report are employee submissions to the Agilent
Eye photo contest. This friendly competition encourages employees to unleash their creative andartistic sides, and gives colleagues around the globe a chance to see the world in a new way."

5
BACK TO TOCCOMMITTED TO IMPROVING LIVES
A message from Mike McMullen, President and CEO of Agilent Technologies
At Agilent, we are committed to delivering trusted answers that improve lives. Whether our work is helping our customers
keep food supplies safe, reduce air or water pollution; find alternative energy sources or fight cancer and other diseases, weknow that we are making a difference in the world.
Our commitment extends to how we meet our business goals. We work to develop products that are sustainable and meetstrict international standards. In addition, we set increasingly tougher goals for our operations; reducing the amount of
power we consume and waste we discard. This year I have committed increased investments for greater energy efficiency
at facilities around the world.

These aren’t only company initiatives. Our employees are committed to improving lives at a personal level.
I am inspired by the generosity of Agilent employees, who contributed to nearly 1,000 non-profits last year, matched by the Agilent Technologies
Foundation. Our employees are also enthusiastic about sharing their talent and time with their communities, and we provide them with paid time off todo so. In 2016 we extended flexibility so employees can now combine their monthly volunteer hours into a full week of service.
In addition, Agilent and our Agilent Technologies Foundation support programs that give students-- from middle school to university --new access toscience and technology education. We support programs that encourage girls to pursue careers in science, and we help bring science to life throughhands-on experiments that our volunteers conduct with students everywhere from local libraries to the largest science museums in the world.

We are a leader in our industry, and to us that includes a commitment to find ways to make the world a better place. It is part of our culture and the way
we work every day.
The following report details our progress and outlines some of the high expectations we have for ourselves. We welcome your interest, feedback andpartnership as we work to improve lives.

6
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VALUES
Our approach to citizenship rests on a framework of values distinguished by uncompromising integrity and the highest standards of business ethics.
Our values shape the way our products are designed and delivered, how our operations and supply chains are managed, and how we adapt to take on
the tough social and environmental challenges of the 21st century.
Innovation and Contribution
We differentiate our contribution in the eyes of our customers. We invent and discover solutions and seek new ideas to help our customers.
Trust, Respect, and Teamwork
We treat all individuals with respect. We create an inclusive environment that fosters respect for each person’s ideas and contributions. We realize
the full power of a global, diverse workforce.

Uncompromising Integrity
We never compromise integrity in any relationships with customers, competitors, suppliers or employees. We adhere to the highest standards ofbusiness ethics. Anything less as unacceptable.
Speed
We anticipate and respond to customer and business needs with an intense sense of urgency. We act decisively to make course corrections if one
path isn’t working.
Focus
We’re not afraid to make tough trade-offs. We prioritize and simplify to understand what’s really important. We focus on anticipating and satisfying
customer needs.
Accountability
We do what we say we'll do. We make straightforward commitments and follow through on them .

7
BACK TO TOCPOLICIES
Environmental Health and Safety Policy
Agilent is committed to providing healthy and safe work environments andprocesses that enable our people to work injury-and illness-free while
acting in an environmentally responsible manner. Learn more at
Environmental Health and Safety Policy
Human Rights and Labor Policy
Agilent conducts business with uncompromising integrity and promotes
human rights within the company’s sphere of influence. Learn more at
Agilent’s Human Rights and Labor Policy.
Employee Volunteerism Policy
Agilent employees may use up to four hours of company time per month,with manager approval, to work on company-supported or-sponsoredcommunity activities. Learn more at Agilent’s Volunteer Policy.

Employee Diversity, Inclusion, Accessibility and Work/Life Balance
Agilent applies a range of policies, programs, and practices to promote
diversity, inclusion, accessibility and work/life balance, including:


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Supplier Code of Conduct Policy
Our Supplier Code of Conduct Policy states that we will not establish or
maintain a business relationship with a supplier if we believe that its
practices violate local laws or basic international principles relating tohuman rights, anti-corruption, bribery, labor standards, or environmental
protection. We expect our suppliers, and their suppliers, to adhere toenvironmental and social responsibility principles that are similar to thosevalued in Agilent.
Quality Policy
We earns customers’ loyalty by providing products and services of thehighest quality and greatest value.
Privacy Principles
Agilent is committed to respecting and protecting the privacy and personal
information of customers, employees and partners. Learn more at
Agilent Privacy Statement.
Political Activities
Agilent contributes to dialogue and decision-making on public policies
affecting the company, our employees, and operations. In 2016, Agilent
provided no financial or in-kind contributions to any political party.

Nondiscrimination policy
Accessibility policy
Education-assistance program
Employee-assistance program
Anti-Corruption Policy
Employee network group guidelines
One of Agilent’s most important company assets is our reputation for
Balanced approach between campus recruiting and experienced hiring ethical behavior, honesty, and fair dealing. Agilent’s anti-corruption policy
Harassment-free work environment
incorporates the common elements of anti-corruption laws andFlexible and part-time work schedules when possible
regulations worldwide that apply to Agilent’s business. Learn more at

Learn more at Agilent’s Human Rights and Labor Policy.

Global Anti-Corruption Policy.

8
BACK TO TOCSUSTAINABILITY STRATEGY
Agilent’s emphasis on sustainability is meant to ensures the actions wetake today do not jeopardize the ability of future generations to realize
their goals and dreams. We recognize that an effective sustainability
strategy addresses the environmental, social, health and safety, product,
supplier and economic components of sustainability:

Health and Safety

Environmental

Create the health and safety practices and work environments thatenable our people to work injury- and illness-free.
Ensure our operations comply with occupational health and safety
regulations.

ProductsDrive continuous improvement in environmental sustainability throughrecycling, conservation of resources, prevention of pollution, productdevelopment and promotion of environmental responsibility among our
employees.
Ensure our operations comply with applicable environmental
regulations.
Conduct our operations in a manner committed to the conservation of
resources, prevention of pollution and promotion of environmental
responsibility.

SocialSuppliersConduct our business with uncompromising integrity and promote
human rights within the company’s sphere of influence.
Ensure employee engagement in the success of the company.
Be an economic, intellectual and social asset to each nation andcommunity in which we operate.

Ensure our products meet or exceed their published specifications.
Ensure our products comply with safety and environmental standards
and regulations

Inform suppliers and contractors of our environmental and social
responsibility expectations. Require them to adopt management
practices aligned with our expectations.
Inform suppliers and contractors of our occupational health and safety
expectations. Require them to adopt sound occupational health andsafety management practices.

EconomicCreate economic value for our shareholders.
Achieve our financial objectives in a sustainable and responsible
manner.



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PHILANTHROPY
Agilent’s philanthropic efforts, through the Agilent Technologies
Foundation, focus on education and development in life sciences. The
Foundation supports a range of community and pre-university-level
science education programs aimed at helping students develop thecritical thinking skills essential for tomorrow’s jobs. In addition, thefoundation matches employee donations, strengthening a broad range ofnonprofit programs in communities where Agilent has a presence.


In 2016, Agilent provided over $7.4 million in university grants andequipment supporting science and technology research at theforefront of electronic and bio-analytic measurement technologies.

In addition, over $1.2 million in pre-university science-education
grants and other community investments supported programs
reaching hundreds of thousands of students, educators andcommunities worldwide.

Through our employee-giving match program, Agilent and thefoundation provided $500,000 in donations.



In total, Agilent and the Agilent Technologies Foundation invested
more than $9 million in philanthropic efforts and equipment in 2016.

For more information, see the Agilent Technologies Foundation
Statement FY16.

10BACK TO TOC

AWARDS AND RECOGNITION
EnvironmentReceived the Gold Class Sustainability Award 2016 in the Life Sciences Tools and Services Category, and was listed as a top industry leader in the
RobecoSAM Sustainability Yearbook.
Top-rated among its largest industry peers with a AAA rating by MSCI Inc. (formerly Morgan Stanley Capital International) based on
Environmental, Social and Governance (ESG) performance.
Conferred Gold Level recognition for our CSR programs that put us among top 5% performers evaluated by EcoVadis.
Listed in Newsweek’s Top Green Companies Ranking in the U.S.

Human Resource & Investor Relation

Ranked No. 15 in the list of Top Companies to Work For in 2016 by Indeed.com, a website for job seekers.
One of the three “cream of the crop” employers selected by Chemical and Engineering News for providing our employees with “an interesting andstimulating work environment, coupled with excellent financial rewards and benefit packages.”
Our investor-relations program is ranked No. 2 in our industry, as per a recent survey of hundreds of analysts by Institutional Investor.

Innovation







Won two prestigious awards: Best Quality Service Provider and Best Analytical Instrument Provider, from Sindusfarma, a pharmaceutical industry
association in Brazil.
Our 1260 Infinity II LC received a 2017 Scientists’ Choice Award for Best New Separation Product.
Our Intuvo 9000 Gas Chromatograph System won the award for ‘Top Innovation of the Year’ from The Analytical Scientist, a publication thatspecializes in analytical chemistry.
Won the Scientists’ Choice Award for Best Webinar Series of the Year for its biopharmaceuticals webinar series.
Won the Dow Chemical innovation award for the scientific excellence of two of our products, the Intuvo 9000 GC System and the 8355 sulfur
chemiluminescence detector, or SCD.

11BACK TO TOCORGANIZATIONAL PROFILE

G4-3
NAME OF THE ORGANIZATION

G4-11
COLLECTIVE BARGAINING AGREEMENTS

G4-4
PRIMARY BRANDS, PRODUCTS, AND/OR SERVICES

G4-12
DESCRIBE ORGANIZATION SUPPLY CHAIN

G4-5
LOCATION OF ORGANIZATION’S HEADQUARTERS

G4-13
SIGNIFICANT CHANGES DURING THE REPORTING PERIODREGARDING SIZE, STRUCTURE OR OWNERSHIP

G4-6
NUMBER OF COUNTRIES WHERE THE ORGANIZATIONOPERATES
G4-7
NATURE OF OWNERSHIP AND LEGAL FORM
G4-8
MARKETS SERVED
G4-9
SCALE OF THE REPORTING ORGANIZATION

G4-14
PRECAUTIONARY APPROACH ON PRINCIPLE ADDRESSEDBY THE ORGANIZATION
G4-15
ENDORSEMENT OF EXTERNAL INITIATIVES
G4-16
MEMBERSHIP IN ASSOCIATIONS AND ORGANIZATIONS

G4-10
TOTAL NUMBER OF EMPLOYEES12BACK TO TOCORGANIZATIONAL PROFILE
G4-3
NAME OF THE ORGANIZATION
Agilent Technologies Inc.

Companion Diagnostics – Collaboration with a number of major pharmaceuticalcompanies to develop new potential pharmacodiagnostics, which may be used to identify
patients most likely to benefit from a specific targeted therapy.

G4-4
ACTIVITIES, BRANDS, PRODUCTS AND SERVICES

Genomics
Arrays for DNA mutation detection, genotyping, gene copy number determination,
identification of gene rearrangements, DNA methylation profiling, gene expression
profiling, as well as Next Generation Sequencing ("NGS") target enrichment.

Agilent is a global leader in life sciences, diagnostics and applied chemical markets. The
company provides laboratories worldwide with instruments, software, services,
consumables, applications and expertise, enabling customers to gain the insights they
Nucleic Acid Solutions
seek. Agilent’s expertise and trusted collaboration give customers the highest confidence Provides equipment and expertise focused on production of synthesized oligonucleotides
in our solutions. Key product and services platforms are listed below:
under pharmaceutical Good Manufacturing Practices ("GMP") conditions for use as
Active Pharmaceutical Ingredients ("API") in an emerging class of drugs that utilizeLife Sciences and Applied Markets
nucleic acid molecules for disease therapy

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


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

Liquid chromatography (LC) systems and components
Liquid chromatography mass spectrometry (LCMS) systems
Gas chromatography (GC) systems and components
Gas chromatography mass spectrometry (GCMS) systems
Inductively coupled plasma mass spectrometry (ICP-MS) instruments
Atomic Absorption (AA) instruments
Microwave plasma-atomic emission spectrometry (MP-AES) instruments
Inductively coupled plasma optical emission spectrometry (ICP-OES) instruments
Laboratory software and informatics systems
Laboratory automation and robotic systems
Automated electrophoresis and microfluidics
Cell analysis
Vacuum pumps and measurement technologies

Diagnostics and Genomics
Pathology Solutions
Product offerings to cancer diagnostics and anatomic pathology workflows. The broad
portfolio of offerings includes:

Immunohistochemistry (IHC)
In situ hybridization (ISH)
Hematoxylin and eosin (H&E) staining and special staining.

Agilent CrossLab

Solutions range from chemistries and supplies to services and software helping toconnect the entire lab, and to keep instruments fully operational and compliant with therespective industry requirements.
Consumables
GC and LC columns, sample preparation products, custom chemistries, and a large
selection of laboratory instrument supplies.
Services
Startup, operational, training and compliance support, as well as asset management andconsultative services that help increase customer productivity.
Please visit our website http://www.chem.agilent.com/EN-US/PRODUCTS-SERVICES/
Pages/default.aspx for detailed information about our product and services.
G4-5
LOCATION OF ORGANIZATION’S HEADQUARTERS
Agilent Technologies Inc.
5301 Stevens Creek BoulevardSanta Clara, CA 95051
Phone: (408) 553-2424



13
BACK TO TOCORGANIZATIONAL PROFILE
G4-6
NUMBER OF COUNTRIES WHERE THE ORGANIZATION OPERATES, AND NAMES OF
COUNTRIES WITH EITHER MAJOR OPERATIONS OR THAT ARE SPECIFICALLYRELEVANT TO THE SUSTAINABILITY ISSUES COVERED IN THE REPORT
Agilent operates in more than 100 countries worldwide. Agilent’s primary research anddevelopment, and manufacturing sites are in California, Colorado, Delaware and Texas in
the U.S., and in Australia, China, Denmark, Germany, Italy, Japan, Malaysia, Singapore
and the United Kingdom.
Information about each of our businesses appears below:
Life Sciences and Applied Markets Business: Our life sciences and applied markets
business has manufacturing facilities in California, Delaware and Massachusetts in the
U.S. Outside of the U.S., we also have manufacturing facilities in Germany, Malaysia andSingapore. We have FDA-registered sites in California, Germany and Singapore.

Pharmaceutical, Biotechnology, CRO and CMO: This market consists of for-profit
companies who participate across the pharmaceutical value chain in the areas oftherapeutic research, discovery and development, clinical trials, manufacturing andquality assurance and quality control. One sub-segment of this market is core andemerging pharmaceutical companies (pharma). A second sub-segment includes
biotechnology companies (biotech), contract research organizations (CROs) andcontract manufacturing organizations (CMOs). Biotech companies and, to a somewhat
lesser extent, CROs and CMOs typically participate in specific points in thepharmaceutical industry value chain. Additionally, due to the relatively low drug efficacy
within oncology, pharma companies are partnering with diagnostic companies to bringvalidated tests to the market with their new drugs.
Life Science Research: This market consists primarily of not-for-profit organizations andincludes academic institutions, large government institutes and privately fundedorganizations. The life science research market plays an influential role in technology
adoption and therapeutic developments for pharmaceutical and molecular diagnostics
companies. After decades of investment in basic biomedical research by government
funding bodies, the focus has widened to include translational research multidisciplinary scientific efforts directed at accelerating therapy development.

Diagnostics and Genomics Business: Our diagnostics and genomics business has
manufacturing facilities in California, Colorado and Texas in the U.S. Outside of the U.S.,
we have manufacturing facilities in Denmark, Malaysia and Germany. Our FDA-registeredsites include California, Colorado, Texas and Denmark.
Chemical and Energy: The natural gas and petroleum refining markets use our products
to measure and control the quality of their finished products and to verify the
Agilent CrossLab Business: Our primary manufacturing sites for the consumables
environmental safety of their operations. Petroleum refiners use our measurementbusiness are in California and Delaware in the U.S., and outside of the U.S. in thesolutions to analyze crude-oil composition, perform raw-material analysis, verify andNetherlands and the United Kingdom. Our direct service delivery organization is
improve refining processes and ensure the overall quality of gasoline, fuels, lubricantsregionally based, operating in 30 countries.
and other products. Our solutions are also used in the development, manufacturing andquality control of fine chemicals.
G4-7
NATURE OF OWNERSHIP AND LEGAL FORM
Environmental and Forensics: Our instruments, software and workflow solutions areused by the environmental market for applications such as laboratory and field analysis
Agilent is listed on the New York Stock Exchange and our ticker symbol is “A”.
of chemical pollutants in air, water, soil and solid waste. Environmental industry
customers include all levels of government, the industrial and manufacturing sectors,
G4-8
engineering and consulting companies, commercial testing labs and colleges and
MARKETS SERVED (INCLUDING GEOGRAPHIC BREAKDOWN, SECTORS SERVED AND
universities. Drug testing and forensics labs use our instruments, software and workflow
TYPES OF CUSTOMERS/BENEFICIARIES)
solutions for applications such as analyzing evidence associated with crime, screening
athletes for performance enhancing drugs, analyzing samples for recreational drugs, or
detecting and identifying biological and chemical warfare agents. This instrumentation isLife Sciences and Applied Markets
used in either static or mobile labs. Customers include local, state, federal, andinternational law enforcement agencies and health labs.
Our life sciences and applied markets business focuses primarily on the following fivemarkets:

14
BACK TO TOCORGANIZATIONAL PROFILE
Food: Our instruments, software and workflow solutions are used throughout the foodproduction chain, including incoming inspection, new product development, quality
control and assurance, and packaging. For example, our mass spectrometer portfolio isused to analyze contaminants and residual pesticides in food. There is also a significant
food-safety market involved in analyzing food for pathogen contamination, accurate
verification of species type and evidence of genetically modified content.

G4-10
INFORMATION ON EMPLOYEES AND OTHER WORKERS
The total number of employees broken down by type of employment contract and gender.

Diagnostics and Genomics Market
Within our diagnostics and genomics business, we focus primarily on:

Employee
Contract Type

Total
Number%Male/Female

NumberMale/Female

Full-time

12,59163.08%/36.91%

7,943/4,648

Part-time357

20.16%/79.83%

72/285

The Diagnostics and Clinical Market. A significant number of our clinical diagnostic
customers are in pathology labs throughout the world. Our high-quality, automated
The total workforce broken down by region and gender by regions
pathology tissue staining platforms and solutions are used most heavily by the large labs
located in hospitals, medical centers and reference labs. The clinical market for genomics
Total
Number%Regionconsists of high complexity clinical labs performing patient testing, including for-profit
NumberMale/Female
Male/Female
reference laboratories, hospital labs, and molecular diagnostic companies. While these
Americas
4,728
2,894/1,834
61.20%/38.79%
labs primarily purchase in vitro diagnostics (IVD) labeled testing kits, they often develop
and validate their own molecular based tests. Analyte Specific Reagents (ASRs) are often
Asia Pacific
4,720
2,952/1,773
62.54%/37.56%
used by these labs.
EuropeAgilent CrossLab Business

The Agilent CrossLab business spans the entire lab with its extensive consumables andservices portfolio, which is designed to improve customer outcomes. The majority of theportfolio is vendor neutral, meaning we can serve and supply customers regardless of
their instrument purchase choices. Solutions range from chemistries and supplies toservices and software helping to connect the entire lab. Key product categories in
consumables include GC and LC columns, sample preparation products, custom
chemistries and a large selection of laboratory instrument supplies. Services include
startup, operational, training and compliance support, as well as asset management andconsultation services that help increase customer productivity.
Read about the Agilent products and solutions that serve the life sciences, diagnostics
and crosslab markets.
G4-9
SCALE OF THE REPORTING ORGANIZATION

3,495

2,169/1,326

62.06%/37.93%

G4-11
EMPLOYEES COVERED BY COLLECTIVE BARGAINING AGREEMENTS.
Agilent meets all applicable laws, regulations, and standards where we do business.
G4-12
DESCRIBE ORGANIZATION SUPPLY CHAIN
Agilent's supply chain organizations are chartered to provide optimal value-addedsourcing and procurement services that are:

Legal, accountable and auditable
Ethically, environmentally and socially responsible
Economically effective
ISO compliant

The company’s 12,500 employees serve customers in more than 110 countries. Agilent
had net revenues of $4.20 billion in fiscal 2016. More details on Company Information.



15
BACK TO TOCORGANIZATIONAL PROFILE
Our order fulfillment and supply chain organization (“OFS”) centralizes all orderfulfillment and supply chain operations in our businesses. OFS provides resources for
manufacturing, engineering and strategic sourcing to our respective businesses. Each of
our businesses, together with OFS, is supported by our global infrastructureorganization, which provides shared services in the areas of finance, information
technology, legal, workplace services and human resources
To address the potential disruption in our supply chain, we use a number of techniques,
including qualifying multiple sources of supply and redesign of products for alternative
components. In addition, while we generally attempt to keep our inventory at minimallevels, we do purchase incremental inventory as circumstances warrant to protect the
supply chain.
G4-13
SIGNIFICANT CHANGES DURING THE REPORTING PERIOD REGARDING SIZE,STRUCTURE, OR OWNERSHIP

During the past year, we supplemented our own research and development with exciting
acquisitions that further enhance the broad range of solutions we can offer t o ourcustomers.

ERM program is managed within Agilent’s Global Infrastructure Services
organization. Oversight is provided by the Executive Risk Committee, comprised of the
CEO staff, which meets twice per year to review progress, evaluate present and emerging
risks, and validate the program has identified the correct principal risk area to focus on.
G4-15
ENDORSEMENT OF EXTERNALLY DEVELOPED ECONOMIC, ENVIRONMENTAL AND
SOCIAL CHARTERS, PRINCIPLES, OR OTHER INITIATIVES
Many of Agilent’s policies and practices used in the operation of our business are
consistent with internationally accepted charters and principles. Some of the guidelines,
charters and principles that were considered by Agilent in developing our policies,
position statements, EHSMS, and reporting structures are :

1987 Montreal Protocol on Substances that Deplete the Ozone Layer and adjusted byMeetings of the Parties in 1990, 1992, 1995, and 1997; Ozone Secretariat, United
Nations Environmental Program

California Supply Chain Transparency Act of 2010

Conventions of the International Labour Organization (ILO)
We acquired iLab Solutions, a market leader in cloud based solutions for core laboratorymanagement. This acquisition expands Agilent’s portfolio in academic and government
markets, as iLab is an established provider to leading universities, research hospitals and 
independent institutions around the world. We see an opportunity to expand the iLabbusiness, both geographically and in pharmaceutical markets.
We also announced an $80 million investment in Lasergen Inc., an emerging
biotechnology company with innovative next-generation sequencing technology. Finally,
we signed an agreement with Burning Rock Biotech to develop cancer diagnostics in
China based on Agilent SureSelect solutions.
G4-14
PRECAUTIONARY APPROACH OR PRINCIPLE ADDRESSED BY THE ORGANIZATION

Custom Trade Partnership Program Against Terrorism
Dodd-Frank Wall Street Reform and Consumer Protection Act
EU Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU
Global Reporting Initiative—GRI 4.0 sustainability reporting guidelines

ISO 13485:2003—Medical Devices Quality Management SystemsISO 14001:2004—International standard for environmental management systems

ISO 26000—Standard that provides guidance on social responsibility

ISO 9000:2005—Quality Management Systems— Fundamentals and Vocabulary

ISO 9001:2008—Quality Management Systems— Requirements ISO 9000:2005



OHSAS 18001:1999—Standard for occupational health and safety management
systems

The Agilent Enterprise risk management (ERM) program provides a framework for
identifying material risks across the company, determining ownership of the risk,

supporting the creation and maintenance of business continuity plans where appropriate,ensuring the adequacy of plans across key business flows, ensuring appropriate testing/drills are performed and the availability of a central repository for documentation. The

Procurement Strategy Council
United Nations Guiding Principles on Business and Human Rights



16
BACK TO TOCORGANIZATIONAL PROFILE

U.S. Foreign Corrupt Practices Act and those enacted under the OECD Convention on 
Combating Bribery of Foreign Public Officials in International Business Transactions.

US Equal Opportunity laws and accompanying regulations

UK Bribery Act 2010
G4-16
MEMBERSHIPS IN ASSOCIATIONS (SUCH AS INDUSTRY ASSOCIATIONS) AND/OR
NATIONAL /INTERNATIONAL ADVOCACY ORGANIZATIONS IN WHICH THE
ORGANIZATION: HAS POSITIONS IN GOVERNANCE BODIES; PARTICIPATES IN
PROJECTS OR COMMITTEES; PROVIDES SUBSTANTIVE FUNDING BEYOND ROUTINE
MEMBERSHIP DUES; OR VIEWS MEMBERSHIP AS STRATEGIC
Agilent participates in trade, industry, and professional organizations that are local,
national, and global. Participation helps us achieve business and citizenship goals byenabling us to work with other companies on issues that affect our industry. Memberships also keep Agilent abreast of industry issues and best practices and provide vehicles
through which we can contribute to and influence public policy. Examples of thesememberships: are

ANSI, American National Standards Institute

Boston College Center for Corporate CitizenshipBelgian BEC mirror committeeCategory and Sourcing Managers Executive (CASME)CALCE (Center for Advanced Life Cycle Engineering)

Carbon Disclosure ProjectConfederation of Indian Industry



Corporate Executive Board

Dangerous Good Advocacy Council



EDMA - European Diagnostic Manufacturers Association



Engineering Advisory Board, College of Engineering, University of California,
BerkeleyEuropean Union Committee of the American Chamber of CommerceHackett Benchmarking Research

Industry Initiatives for Science and Math Education (IISME)iNEMI (National Electronics Manufacturers Initiative)
National Association of Software and Services Companies
National Research Council of the National Academies



Silicon Valley Leadership Group

Stanford University Interdisciplinary Biosciences Advisory Council

Synthetic Biology Engineering Research Center (SynBERC)The Information Technology Industry Council (ITI)TechUK Trade association

The National Medal of Technology and Innovation Nomination Evaluation Committee



The International Genetically Engineered Machine (iGEM) Foundation

VDGH German IVD Association



Visiting Committee for Advanced Technology, National Institutes of Standards andTechnology



17
BACK TO TOCIDENTIFIED MATERIAL ASPECTS
AND BOUNDARIES

G4-17
LIST OF ENTITIES INCLUDED IN CONSOLIDATEDFINANCIAL STATEMENTS
G4-18
PROCESS FOR DEFINING REPORT CONTENT AND
ASPECT BOUNDARIES
G4-19
LIST ALL THE MATERIAL ASPECTS IDENTIFIED

G4-21
ASPECT BOUNDARIES OUTSIDE ORGANIZATION
G4-22
RESTATEMENT OF INFORMATIONPROVIDED IN EARLIER REPORTS
G4-23
SIGNIFICANT CHANGES FROM PREVIOUS
REPORTING PERIODS

G4-20
ASPECT BOUNDARIES WITHIN ORGANIZATION18BACK TO TOCIDENTIFIED MATERIAL ASPECTS AND BOUNDARIES
G4-17
LIST OF ENTITIES INCLUDED IN CONSOLIDATED FINANCIAL STATEMENTS
We report on our subsidiaries and affiliates where we have direct operational control, unless otherwise noted. Significant year-over-year changes are noted. Where possible, we
also use consistent reporting measures, such as per square foot rather than per building or per site.
The environmental data for 2016 is reported for 16 locations. These 16 locations meet the reporting criteria of ISO 14001 certified (or certified sometime during the year) or
EHSMS at any time during the year or sites greater than 140,000 square feet.

ASIA PACIFICEUROPEAMERICAS

Australia: Mulgrave
China: Shanghai
India: Manesar
Singapore: Yishun

Germany: Waldbronn
UK: Church Stretton
Italy: Torino
Netherlands: Middelburg
Denmark: Glostrup

U.S.: Santa Clara, California
U.S.: Carpinteria, California
U.S.: Folsom, California
U.S.: Boulder, Colorado
U.S.: Newport, Delaware
U.S.: Little Falls, Delaware
U.S.: Cedar Creek, Texas

G4-18
PROCESS FOR DEFINING REPORT CONTENT AND ASPECT BOUNDARIES
Agilent's Corporate Citizenship Report content was developed in consultation with subject matter experts, consideration of changes in external regulations impacting Agilent,and evaluation of feedback from various internal functional stakeholders.
Report content was contributed by members of Agilent Corporate Citizenship Working Group (CCWG). CCWG team meets at regular interval and discusses topics that impact
Agilent Corporate Citizenship program. CCWG group consists of members from HR, Branding, Investor Relations, Corporate Relations, Agilent Foundation, EHS, Agilent LABS,
Compliance, Procurement, and Global Sourcing.
We also consulted the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines v4.0 available at GRI Reporting.
G4-19
LIST ALL THE MATERIAL ASPECTS IDENTIFIED IN THE PROCESS FOR DEFINING REPORT CONTENT.

19
BACK TO TOCIDENTIFIED MATERIAL ASPECTS AND BOUNDARIESMATERIAL ASPECTSASPECT BOUNDARIES INSIDE COMPANYASPECT BOUNDARIES OUTSIDE COMPANY

Economic Performance

All Agilent Operations

Investors

Market Presence

All Agilent Operations

Customers

Indirect Economic Impacts

All Agilent Operations

Procurement Practices

All Agilent Operations

Economic

Supply Chain

Environmental
EnergyAll Agilent Sites >140K or ISO 14001 or EHSMS any time during
this year

Water

All Agilent Sites >140K or ISO 14001 or EHSMS any time during
this year

Emissions

All Agilent Sites >140K or ISO 14001 or EHSMS any time during
this year

Effluents and Waste

All Agilent Sites >140K or ISO 14001 or EHSMS any time during
this year

Products and Services

All Agilent Operations

Compliance

All Agilent Operations

Transport

Employee Business Travel, US Fleet

Overall

All Agilent Operations

Supplier Environmental Assessment

All Agilent Operations

Environmental Grievances Mechanisms

All Agilent Operations

Customers

Supply Chain

Supply Chain

20
BACK TO TOCIDENTIFIED MATERIAL ASPECTS AND BOUNDARIESMATERIAL ASPECTSASPECT BOUNDARIES INSIDE COMPANYASPECT BOUNDARIES OUTSIDE COMPANY

Labor Practices and Decent Work

Employment

All Agilent Operations

Labor Management Relations

All Agilent Operations

Occupational Health and Safety

All Agilent Operations

Training and Education

All Agilent Operations

Diversity and Equal Opportunity

All Agilent Operations

Equal Remuneration for Women and Men

All Agilent Operations

Supplier Assessment for Labor Practices

All Agilent Operations

Labor Practices Grievance Mechanisms

All Agilent Operations

Supply Chain

Human Rights
Investment

All Agilent Operations

Non-Discrimination

All Agilent Operations

Freedom of Association and Collective Bargaining

All Agilent Operations

Child Labor

All Agilent Operations

Supply Chain

Forced or Compulsory Labor

All Agilent Operations

Supply Chain

Security Practices

All Agilent Operations

Indigenous Rights

All Agilent Operations

21
BACK TO TOCIDENTIFIED MATERIAL ASPECTS AND BOUNDARIESMATERIAL ASPECTSASPECT BOUNDARIES INSIDE COMPANYASPECT BOUNDARIES OUTSIDE COMPANY

Assessment

All Agilent Operations

Supply Chain

Supplier Human Rights Assessment

All Agilent Operations

Supply Chain

Human Rights Grievances Mechanisms

All Agilent Operations

Society
Local Communities

All Agilent Operations

Anti-Corruption

All Agilent Operations

Public Policy

All Agilent Operations

Anti-Competitive Behavior

All Agilent Operations

Compliance

All Agilent Operations

Supplier Assessment

All Agilent Operations

Grievance Mechanisms

All Agilent Operations

Locations Where We Operate

Supply Chain

Product Responsibilities
Customer Health and Safety

All Agilent Operations

Customers

Product and Service Labeling

All Agilent Operations

Customers

Marketing Communications

All Agilent Operations

Customer Privacy

All Agilent Operations

Customers

Compliance

All Agilent Operations

Customers



22
BACK TO TOCIDENTIFIED MATERIAL ASPECTS AND BOUNDARIES
G4-20
FOR ALL THE MATERIAL ASPECTS, DEFINE ASPECT BOUNDARIES WITHIN ORGANIZATION
Information for all material aspects defined in G4-19 is reported for all Agilent entities except for environmental aspects. For environmental material aspects, quantitative data isreported for 16 locations. These 16 locations meet the criteria of either ISO 14001 certified (or certified sometime during the year) or EHSMS at any time during the year or sites
greater than 140,000 square feet.
G4-21
FOR ALL THE MATERIAL ASPECTS, DEFINE ASPECT BOUNDARIES OUTSIDE ORGANIZATION
Refer to G4-19.
G4-22
EXPLANATION OF THE EFFECT OF ANY RESTATEMENTS OF INFORMATION PROVIDED IN EARLIER REPORTS
We have not made any material financial restatements from the prior year to this year.

G4-23
SIGNIFICANT CHANGES FROM PREVIOUS REPORTING PERIODS IN THE SCOPE AND ASPECT BOUNDARIES.
No significant changes in Materiality and boundaries as compared with last year.



23
BACK TO TOCSTAKEHOLDER ENGAGEMENT

G4-24
LIST OF STAKEHOLDER GROUPS ENGAGED BY THE
ORGANIZATION
G4-25
BASIS FOR IDENTIFICATION AND SELECTION OFSTAKEHOLDERS WITH WHOM TO ENGAGE
G4-26
APPROACHES TO STAKEHOLDER ENGAGEMENT
G4-27
KEY TOPICS AND CONCERNS RAISED THROUGHSTAKEHOLDER ENGAGEMENT

24
BACK TO TOCSTAKEHOLDER ENGAGEMENT
G4-24
LIST OF STAKEHOLDER GROUPS ENGAGED BY THE ORGANIZATION
Agilent’s stakeholders include:Customers

Employees



Investors

SuppliersGovernment agencies

Communities



Neighbors

Non-governmental organizations

Industry standard-setting organizations

G4-25
BASIS FOR IDENTIFICATION AND SELECTION OF STAKEHOLDERS WITH WHOM TO ENGAGE
Agilent engages with a wide range of stakeholders on issues that affect the company’s operations. During business planning, Agilent considers external charters, principles, andguidelines. We also participate in industry and trade groups at local, regional, state, national, and international levels to address emerging issues; develop industry-wide approaches
to environmental and social challenges; and cooperate with governments, non-governmental organizations and other stakeholders on common concerns.
G4-26
APPROACHES TO STAKEHOLDER ENGAGEMENT
Agilent engages with our stakeholders through consultation, surveys, ad-hoc feedback and reviews:


The Agilent Customer Satisfaction survey gathers feedback from customers on their experience interacting with Agilent through its representatives and website and also withusing Agilent’s products and software. Feedback from these surveys is acted upon in a number of ways. Customers who have expressed dissatisfaction with an aspect of their
Agilent experience in their survey response score are quickly contacted to address the issue. Customer suggestions and feedback are also used as input into customer
experience and product improvement projects. Recent improvements, for example, include a redesign of the Agilent website that resulted in significantly improved satisfaction
scores around the world.



The Agilent Leadership Survey is a semiannual survey that allows Agilent employees to provide feedback on leadership effectiveness. The Leadership Survey is focused on
critical leadership practices that are central to executing Agilent’s business results. Audit results are compared with external best-in-class benchmarks to ensure we are
performing at the top in our industry.



We have ongoing relationships with local, regional, and national regulators regarding operational areas such as Environmental Health and Safety (EHS); employee engagement
and labor compliance, product environmental and safety compliance.
25
BACK TO TOCSTAKEHOLDER ENGAGEMENT
G4-26

Stakeholder Engagement Matrix

Stakeholder Type /Stakeholder GroupFrequency of engagement

Approach

Agilent Customer Touch
Point Survey

After recent transaction

Customer satisfaction with a recent transaction with one of four touch points: Customer Operations Center, Contact Center, Sales, and Service

ACS Web Survey

After visiting Agilent website

After an interaction with Agilent, selected customers receive an email invitation with a link to the survey
Customer satisfaction with web touch points
Customers are invited to answer a survey after visiting the Agilent website to evaluate their satisfaction with the Agilent web site

ACS Product Survey

After purchase

Customer satisfaction with their Agilent product.

Customers receive an email invitation with a link to the survey after their purchase
Investor

Direct meetings

Institutional investors regularly request meetings with our Chief Executive Officer (CEO) and many of them meet with him at least once a year. He and othermembers of the executive staff attend investor conferences where they give presentations and meet with investors one-on-one.
Analysts that research our company and sector also have regular contact with our CEO and our Chief Financial Officer (CFO). Those analysts are in constantcontact with institutional investors and act as a feedback mechanism on how the market perceives the company.

Employee

On regular interval

Regular performance reviews and discussions with immediate supervisors.

Employee

Quarterly

Employee sessions are to share business updates and country-specific information, as well as to answer employee questions
At locations around the world, quarterly sessions are conducted to provide updates on Agilent's business, country-specific updates and employee Q&A
sessions

Suppliers

Monthly

Agilent compliance requirements are communicated through e-mail to all newly added suppliers

Suppliers

AnnualAnnual re-communication of Agilent compliance requirements for suppliers

Investor

Quarterly earnings conference
calls

Scheduled conference calls to discuss Agilent performance
Each quarter, we conduct a financial results conference call that presents analysts and investors with an opportunity to ask questions and detail concerns to
the CEO and CFO. Anyone can listen in to these conference calls over the Internet, although posing questions is generally restricted to professional investors
and analysts.
At our annual shareholder meeting, all attendees are presented with the opportunity to ask questions of our CEO, executive staff members and members of
the Board of Directors.

Investor

Shareholder meetings

The shareholder meeting is open to all shareholders and provides an opportunity to vote on proposals

Investor

Regular contact

If analysts and institutional investors are unable to meet directly with our CEO, CFO, or Treasurer then they can rely on regular contact with our Investor
Relations department. The department acts as a channel for communications between Agilent and its investors.

26
BACK TO TOCSTAKEHOLDER ENGAGEMENT
G4-27
KEY TOPICS AND CONCERNS RAISED THROUGH STAKEHOLDER ENGAGEMENT
Stakeholder feedback mechanisms combine to provide Agilent with information to help improve our economic, environmental and social performance. For example, Agilent Quality
reviews the questionnaires and our scores from socially responsible investment indices, to identify areas where we could further improve our performance. Similarly, Public Affairs
uses the input it receives to guide our community programs, such as volunteerism and grants and Human Resources uses feedback from the employee surveys to review andmodify company programs and benefits.

G4-27

Key Topics/ Concerns

Key Topics/Concerns

Response

Employees

Employees

Development of Leadership and professional skills

A online resource and training center for employees and managers to build leadership skills and capability. Online portal has
dedicated section called "Development Now" which offers courses on Leadership and Professional skills.

Access to training material and eLearning courses created for Agilent customers.

Customers

Seamless and Streamlined Customer Engagement
Ability to connect, collaborate and share insights relatedwith Agilent instruments, software and consumables.

All training videos and eLearning courses created for Agilent customers are now available internally, too. Employees canaccess training courses using company wide learning and development module "Learning@Agilent".
The Global Strategic Customer Program was launched t his year to improve how Agilent works with top customers. The
program helps present One Agilent, our total brand promise and our overall value to customers.
Launched a new online community where users of our instruments, software and consumables can connect, collaborate andshare insights.
Now customers are holding online multi-participant conversations with each other and with Agilent employees who support
their applications and maintenance needs.

27
BACK TO TOCREPORT PROFILE

G4-28
REPORTING PERIOD FOR INFORMATION PROVIDED
G4-29
DATE OF MOST RECENT PREVIOUS REPORT
G4-30
REPORTING CYCLE
G4-31
CONTACT POINT FOR QUESTIONS REGARDING THE
REPORT OR ITS CONTENTS
G4-32
IN-ACCORDANCE CRITERIA USED AND LOCATION OF
GRI CONTENT INDEX
G4-33
POLICY AND CURRENT PRACTICE WITH REGARD TO
SEEKING EXTERNAL ASSURANCE FOR THE REPORT28
BACK TO TOCREPORT PROFILE
G4-28
REPORTING PERIOD FOR INFORMATION PROVIDED
Agilent's 2016 Corporate Citizenship Report is based on a combination of quantitative and qualitative data relating to our environmental and social performance during fiscal year
2016 (Nov. 1, 2015, to Oct. 31, 2016). The data is recorded on a companywide basis unless otherwise indicated.
G4-29
DATE OF MOST RECENT PREVIOUS REPORTThis is the 16th Corporate Citizenship Report (formerly known as Environmental and Social Responsibility Report) produced by Agilent. Previous reports are available at Corporate
Citizenship Resources.
G4-30
REPORTING CYCLE
Agilent publishes its Corporate Citizenship Report annually.

G4-31
CONTACT POINT FOR QUESTIONS REGARDING THE REPORT OR ITS CONTENTS
For questions or comments regarding Agilent’s 2016 Corporate Citizenship Report, please contact us at corporate.citizenship@agilent.com.
G4-32
IN-ACCORDANCE CRITERIA USED AND LOCATION OF GRI CONTENT INDEX
Agilent’s 2016 Corporate Citizenship Report is prepared using GRI 4.0 “In-accordance with the "Core” option. Please refer to pages 2-4 of the report for GRI content Index.
G4-33
POLICY AND CURRENT PRACTICE WITH REGARD TO SEEKING EXTERNAL ASSURANCE FOR THE REPORT






Reasonable Assurance statement by DEKRA for Agilent’s EHSSR and ODC programs.
This statement attests that DEKRA Certification can provide reasonable assurance the claims regarding environmental, health, safety and social responsibility (EHSSR), as they
relate to Agilent-identified suppliers, found in this Agilent Corporate Citizenship Report 2016, are correct. In 2016 DEKRA performed audits of Agilent-identified suppliers in
Malaysia, the People’s Republic of China, the Republic of China, the Philippines, Mexico and the United States. These suppliers were found to be in compliance with, or havecompleted corrective actions to become compliant with, Agilent’s stated EHSSR program, including but not limited to: policies regarding worker safety, environmental safety,
Ozone Depleting Compounds (ODC) and that strictly forbid and prevent any and all acts of human trafficking or slavery as those terms are used in the California Transparency inSupply Chains Act of 2010, California Civil Code, section 1714.43. Additional sites were audited for compliance to Restriction of Hazardous Substances Directive (RoHS)
2002/95/EC.
Agilent Technologies Foundation Statement FY16 has also been attested by an independent auditor: Nichols, Rick and Company.
Agilent energy, greenhouse gas emission, waste, and water data attested by external auditor TruCost in accordance with AA100AS (2008) type 2 moderate-level assurance.
Detailed TruCost assurance statement is available at http://www.agilent.com/environment/esr/CCR_2016/CCR_2016.html .
29
BACK TO TOCGOVERNANCE, ETHICS AND INTEGRITY

G4-34
GOVERNANCE STRUCTURE OF THE ORGANIZATION,

G4-45
HIGHEST GOVERNANCE BODY’S ROLE

G4-36
G4-51
DETAILS ON WHETHER THE ORGANIZATION HAS APPOINTED REMUNERATION POLICIES FOR THE HIGHEST
AN EXECUTIVE-LEVEL POSITION
GOVERNANCE BODY AND SENIOR EXECUTIVES
G4-38
COMPOSITION OF THE HIGHEST GOVERNANCE BODY ANDITS COMMITTEES
G4-39
DETAILS ON WHETHER THE CHAIR OF THE HIGHEST
GOVERNANCE BODY IS ALSO AN EXECUTIVE OFFICER

G4-54
RATIO OF THE ANNUAL TOTAL COMPENSATION
G4-56
ORGANIZATION’S VALUES, PRINCIPLES, STANDARDSAND NORMS

30
BACK TO TOCGOVERNANCE, ETHICS AND INTEGRITY
G4-34
GOVERNANCE STRUCTURE OF THE ORGANIZATION, INCLUDING COMMITTEESUNDER THE HIGHEST GOVERNANCE BODY
Agilent is led by a chief executive officer and overseen by a board of directors. The
current four committees of the board are Audit & Finance; Compensation; Executive;
and Nominating & Corporate Governance. The board selects the chief executive officer
in accordance with the company’s bylaws and other applicable policies. Information on
Agilent's governance structure can be found our Investor Relations website.
G4-36
DETAILS ON WHETHER THE ORGANIZATION HAS APPOINTED AN EXECUTIVE-LEVELPOSITION OR POSITIONS WITH RESPONSIBILITY FOR ECONOMIC, ENVIRONMENTAL
AND SOCIAL TOPICS, AND WHETHER POST HOLDERS REPORT DIRECTLY TO THE
HIGHEST GOVERNANCE BODY
POSITION OR TITLELEVEL FROMBOARD*LEVEL FROMCEOOverall Responsibility for Corporate Social Responsibility andSustainability

Senior Director, Global
Sourcing

3

2

Health and Safety

VP of Workplace, Services

3

2

Diversity and Employment Equity

Senior Director,
Human Resources

3

2

Community and Public Relations

Director, Corporate
Relations

43

Environmental Issues

VP of Workplace services

3

2

Risk Management

Director, Global Security

4

3

Supply Chain Social Responsibility

Senior Director, Global
Sourcing

33Compliance/Ethics Issues

Chief Compliance Officer and Senior Vice
President

32

Human Rights Issues

Senior Vice President
Human Resources

2

1

Labor Issues

Employment Law Counsel

3

2

G4-38
COMPOSITION OF THE HIGHEST GOVERNANCE BODY AND ITS COMMITTEES
Agilent has ten board members, nine of whom were independent directors. For moredetails please refer to our Corporate Website.
Agilent has adopted the standards for director independence in compliance with the
NYSE’s corporate governance listing standards. To be considered independent, the board
must determine that a director has no material relationship with the company other than in
his or her capacity as a director.
MALE
Total board members with executivefunctions

FEMALE

1

TOTAL NUMBER
1

Total non-executive directors (excluding
independent directors)

0

Total independent non-executive directors on the board

7

2

9

Total board

8

2

10

G4-39
DETAILS ON WHETHER THE CHAIR OF THE HIGHEST GOVERNANCE BODY IS ALSO AN
EXECUTIVE OFFICER (AND, IF SO, HIS OR HER FUNCTION WITHIN THE
ORGANIZATION’S MANAGEMENT AND THE REASONS FOR THIS ARRANGEMENT)
Chairman is non-executive chairman of the board of directors. More details are available
at Board of Directors
G4-45
HIGHEST GOVERNANCE BODY’S ROLE IN THE IDENTIFICATION AND MANAGEMENT
OF ECONOMIC, ENVIRONMENTAL AND SOCIAL IMPACTS, RISKS, AND OPPORTUNITIESOur board of directors meets regularly to discuss matters relevant to Agilent’s business.
The board has access to the company’s management as well as outside legal counsel,
consultants, and auditors. Members of Agilent’s management team routinely attend
board and committee meetings to provide briefings on specific topics.

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BACK TO TOCGOVERNANCE, ETHICS AND INTEGRITY
G4-51
REMUNERATION POLICIES FOR THE HIGHEST GOVERNANCE BODY AND SENIOREXECUTIVES FOR THE FOLLOWING TYPES OF REMUNERATIONThe remuneration for Board of Directors and senior executives falls under one or moreof the following categories: performance-based pay, equity-based pay bonuses, deferredor vested shares, sign-on bonuses or recruitment incentive payments, termination
payments, clawbacks, and retirement benefits.
Various policies that govern Agilent board and executive compensation can be accessedfrom our corporate website for Investor Relations
G4-54
RATIO OF THE ANNUAL TOTAL COMPENSATION FOR THE ORGANIZATION'S HIGHEST-PAID INDIVIDUAL IN EACH COUNTRY OF SIGNIFICANT OPERATIONS TO THE MEDIANANNUAL TOTAL COMPENSATION FOR ALL EMPLOYEES (EXCLUDING THE HIGHESTPAID INDIVIDUAL) IN THE SAME COUNTRY.

Agilent is committed to the highest standard of corporate governance, businessconduct, and ethics. Our Corporate Governance Standards, Code of Ethics for a Director
on the Board, Standards of Business Conduct, Amended and Restated Bylaws, Agilent
Human Rights and Labor Policy, Agilent Global Anti-Corruption Policy and the Chartersof our Audit and Finance Committee, Compensation Committee, Executive Committee,
and Nominating/Corporate Governance Committee, are available atwww.investor.agilent.com under “Corporate Governance.”
Agilent recognizes ISO 26000 as the reference document that provides guidance onsocial responsibility. Agilent aligns with I SO 26000 standards as part of our social
responsibility practices. As such, Agilent’s economic practices and processes align withISO core subjects: Organizational Governance 6.2 and Fair Operating Practices 6.6.

Agilent will track required information from this financial year and will report in FY 2018
Corporate Citizenship Report.
G4-56
ORGANIZATION’S VALUES, PRINCIPLES, STANDARDS AND NORMS OF BEHAVIOR
SUCH AS CODES OF CONDUCT AND CODES OF ETHICS.
Agilent values are the foundation of Agilent’s corporate culture. They work together togovern and guide our behavior as individuals and as a company. Agilent’s culture isbased on innovation, trust, respect and teamwork, and uncompromising integrity. Added
to these are speed, focus and accountability to meet customer needs and create aculture of performance that draws on the full range of people's skills and aspirations.
Agilent is regularly recognized by external organizations for its culture as well as its
practices around processes and people.
All Agilent employees participate in the mandatory annual training Standards ofBusiness Conduct with customers, suppliers, and employees. All procurement
professionals, as part of Standards of Business Conduct training, are requested to takeadditional online training on Environmental, Health, Safety, and Social Responsibility,
which covers Human Rights.

32
BACK TO TOCECONOMIC PERFORMANCEDMA ECDISCLOSURE ON MANAGEMENT APPROACH EC
G4-EC2
FINANCIAL IMPLICATIONS DUE TO
CLIMATE CHANGE
G4-EC3
BENEFIT PLAN OBLIGATIONS

G4-EC6
LOCAL HIRING AT SIGNIFICANT LOCATIONS
OF OPERATION
G4-EC7INFRASTRUCTURE INVESTMENTS FOR PUBLIC
BENEFIT

G4-EC4
GOVERNMENT ASSISTANCE

G4-EC8SIGNIFICANT INDIRECT ECONOMIC IMPACTS,
INCLUDING THE EXTENT OF IMPACTS

G4-EC5ENTRY-LEVEL WAGES

G4-EC9SPENDING ON LOCALLY-BASED SUPPLIERS

33
BACK TO TOCECONOMIC PERFORMANCEDMA ECDISCLOSURE ON MANAGEMENT APPROACH EC
Economic Performance
We executed with financial discipline, achieving revenues of $4.2 billion. This marks the second consecutive year we have outgrown the marketplace. We expanded our operating
margins, ending fiscal year 2016 with our seventh straight quarter of year-over-year profitability growth.
We significantly increased our total cash return to shareholders, distributing $150 million in dividends and repurchasing $434 million of our shares. We also invested $480 million
directly into the business with key acquisitions, strategic transactions and capital expenditures.
The company’s financials are reported publically on its external website at Agilent Investor Relations.
Market Presence
Our analytical lab markets, which represent 84 percent of the total company, are comprised of two externally reported business segments: the Life Sciences and Applied Markets
Group and the Agilent CrossLab Group. Together, these businesses serve customers in pharmaceuticals and life sciences research, as well as in appliedchemical markets such as chemical and energy, food safety, environmental and forensics.
The Life Sciences and Applied Markets Group brings together Agilent’s analytical laboratory instrumentation and informatics. Throughout the year, we continued to introduce new
and innovative offerings with a significantly differentiated customer experience. In liquid chromatography, we launched the InfinityLab portfolio, including a new line of liquid
chromatography instruments, columns, supplies and services. We added the Agilent 1260 Infinity II LC system to complement our flagship 1290 Infinity II LC. This instrument
provides bestin-class lab efficiency and improved performance with full backward compatibility.
In gas chromatography, we introduced the transformational Intuvo 9000 GC system. It features breakthrough innovations in its technology, footprint, energy efficiency andenvironmental friendliness. The development of this product harnesses the complete Agilent portfolio of technological capability. Intuvo comprises a complete ecosystem of
instrumentation, consumables, supplies, services and software.
Agilent’s latest GC Triple-Quad sets a new benchmark in GC/MS, while our new 8900 Triple-Quad ICP-MS provides customers in several key markets with better answers than everbefore. On the software side, our newest OpenLAB software platform continues to expand its multi-technique and multi-vendor capabilities. OpenLAB has full scalability from single
workstations to networked enterprise solutions
We continued to bring novel new chemistries to market under the Agilent CrossLab brand. One example is our Advance Bio SEC family of products. These products rely on a new
and innovative chromatographic particle technology that simultaneously delivers superior performance, lifetime and reproducibility. They provide a level of economic value to ourcustomers that is unsurpassed in biopharma workflow applications.
The Diagnostics and Genomics Group is comprised of five business divisions. Three divisions originate from our 2012 acquisition of Dako and focus on pathology, companion
diagnostics and reagent partnerships. The Genomics Division includes our microarrays, next generation sequencing target enrichment and Agilent’s other genomics solutions. The
Nucleic Acid Solutions Division manufactures synthetic RNA for potential use as active pharmaceutical ingredients.
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BACK TO TOCECONOMIC PERFORMANCE
In fiscal 2015, our complementary diagnostic for Bristol-Myers Squibb Co.’s OPDIVO was approved by the U.S. Food and Drug Administration for non-squamous, non small cell lungcancer (NSCLC). In fiscal 2016, the FDA approved expanding the use of this PD-L1 diagnostic to include patients with melanoma, and commercial availability for both NSCLC andmelanoma has expanded to include the European Union. Agilent is the first company to provide FDA-approved tests for lung cancer and melanoma for PD-L1 markers.
In addition, Merck & Co.’s KEYTRUDA was approved by the FDA for first-line treatment for metastatic NSCLC for patients with high rates of PD-L1 expression. In conjunction,
Agilent’s pharmDx companion diagnostics PD-L1 test was also approved for expanded use. This is the first time an Agilent PD-L1 companion diagnostic has been approved for firstline testing.
We launched a comprehensive offering of pooled CRISPR libraries for functional genomics to help accelerate research into complex diseases and drug discovery. We alsoannounced a $120 million investment over the next three years to expand production capacity for our Nucleic Acid Solutions Business, including a new factory in Colorado that candouble our manufacturing capacity.
For more information on Agilent’s markets, go to Company Information
Indirect Economic Impacts
Agilent Technologies is committed to conducting business in an ethical, socially responsible, and environmentally sustainable manner. Our citizenship objective is to be an
economic, intellectual, and social asset to each nation and community in which we operate. Agilent's worldwide community programs tangibly demonstrate the company's values
and commitment to corporate citizenship. In communities where we operate, we contribute through foundation and company grants, employee volunteerism, public policy andcommunity partnerships in the areas of science education, and workplace giving campaigns.
Engagement and Evaluation for Agilent philanthropic support
Agilent carefully reviews and selects the organizations that receive both company and Agilent Foundation grants. Once the grant has been provided, the Foundation monitors theorganization’s use of the grant. An agreement is signed by each grantee that they will provide an interim and/or final report for the program supported.
Grantee is asked to provide a detailed description of what was accomplished by the grant, progress made toward achieving the goalsAssure activities under the grant have been conducted in conformity with the terms of the grant.

Reporting of all expenditures supporting the grant.



Maintain records of such expenditures to enable checking if needed.

For more information on Agilent Indirect Economic Impacts, go to Community Relations.

35
BACK TO TOCECONOMIC PERFORMANCE
G4-EC2
FINANCIAL IMPLICATIONS AND OTHER RISKS AND OPPORTUNITIES FOR THE ORGANIZATION’S ACTIVITIES DUE TO CLIMATE CHANGE
Risk Category

Description

Impact Description

Financial Implications

Regulatory

Emission reporting
obligations

We have considered the impact of current and proposed US EPA CO2 regulations. Currently, Agilent falls below the threshold requirement that would
obligate us toward a major mitigation or financial remediation. Increased
reporting obligations would create additional financial expense for Agilent.

Increased operational cost

Regulatory

Cap and tradeschemes

Since April 2010 Agilent's Hachioji site in Japan has been under the Tokyo
Cap and Trade scheme. Non-compliance with the scheme will result in afine. The first compliance period finished in March 2014 and a second
compliance period is already planned for 2015-2019. In the first year we haveemitted less than 20% of our emissions allowance.

Reduction/disruption in production
capacity

PhysicalChange in mean
(average)precipitation

Increased precipitation and extreme weather events pose a risk to Agilent
by disrupting business activities in many areas, including transportation of
goods and services, physical impact to our office and manufacturinglocations, and disruption to our customers. In addition, our employees have
exposure to the same risks.

Increased operational cost

PhysicalSea level rise

Flooding of Agilent owned or leased offices, manufacturing facilities and/or
warehouses.

Reduction/disruption in production
capacity

Opportunity
Category

Description

Impact Description

Financial Implications

Air pollution limits

As air pollution limits and other forms of regulations drive the energy consumer market in the direction of more renewable energy,
Agilent will have an opportunity to provide measurement equipment to
the renewable energy market as well as instruments the "smart
grid" needs to support a more distributed electrical generation network.
Additionally, Agilent manufactures equipment to accurately measure air
pollution and monitor air.

Increased demand for existing products/
services leading to incremental sales
opportunity

Reputation

As an environmentally aware company acting proactively to minimize its
contribution to climate change, Agilent sees consumer and customer
awareness of our corporate environmental stewardship as an opportunity
and a way to differentiate itself from our competitors.

Increased demand for existing products/
services leading to incremental sales
opportunity

Regulatory

Reputation

36
BACK TO TOCECONOMIC PERFORMANCE
G4-EC3
COVERAGE OF THE ORGANIZATION'S DEFINED BENEFIT PLAN OBLIGATIONSAgilent’s defined benefit plans are fully funded at or above required levels:








We contributed zero, $15 million, $30 million to our U.S. defined benefit plans in each of 2016, 2015, and 2014, respectively.
We contributed $24 million, $25 million and $72 million to our non-U.S. defined benefit plans in 2016, 2015, and 2014, respectively.
We contributed less than $1 million in both 2016 and 2015 and $1 million in 2014 to our U.S. post-retirement benefit plans.
Our non-U.S. defined benefit plans are generally funded ratably throughout the year.
Total contributions in 2016 were $24 million or 40 percent less than 2015
Total contributions in 2015 were $40 million or 61 percent more than 2014

Our annual contributions are highly dependent on the relative performance of our assets versus our projected liabilities, among other factors. We expect to contribute approximately$26 million to our U.S. and $20 million non-U.S. defined benefit plans and nothing to our U.S. post-retirement benefit plans during 2017. Please refer to Agilent 2016 Annual Report"retirement plans and post retirement pension plans" section starting at page 84.
G4-EC4SIGNIFICANT FINANCIAL ASSISTANCE RECEIVED FROM GOVERNMENT
Please refer to Agilent 2016 Annual Report page number 44, 48, 83 for details.
G4-EC5RANGE OF RATIOS OF STANDARD ENTRY-LEVEL WAGE BY GENDER COMPARED TO LOCAL MINIMUM WAGE AT SIGNIFICANT LOCATIONS OF OPERATION
Agilent provides competitive levels of compensation above minimum wage requirements.
G4-EC6
PROCEDURES FOR LOCAL HIRING AND PROPORTION OF SENIOR MANAGEMENT HIRED FROM THE LOCAL COMMUNITY AT SIGNIFICANT LOCATIONS OF OPERATION
Hiring top talent around the globe helps ensure that Agilent maintains its leadership position. To attract and retain talent, Agilent provides everything from forward-thinking workplace design to community involvement to total compensation packages that rank with the leaders in the high-technology and life science industries. We understand the value—toour business, our employees, and our communities –of an inclusive environment that respects and celebrates unique perspectives and life experiences. Our policies and strategies
create a pipeline of diverse skills and viewpoints, ensuring that our rich cultural diversity is leveraged for our competitive advantage. Agilent actively recruits top talent from underrepresented groups around the world, and works to build an inclusive environment that develops and retains employees. For more information on our workplace culture, please refer
to Agilent - Who We Are.

37
BACK TO TOCECONOMIC PERFORMANCE
G4-EC8SIGNIFICANT INDIRECT ECONOMIC IMPACTS, INCLUDING THE EXTENT OF IMPACTS
Agilent Technologies is committed to conducting business in an ethical, socially responsible, and environmentally sustainable manner. Our citizenship objective is to be an
economic, intellectual, and social asset to each nation and community in which we operate. Agilent's worldwide community programs tangibly demonstrate the company's values
and commitment to corporate citizenship. In communities where we operate, we contribute through foundation and company grants, employee voluntarism, public policy andcommunity partnerships in the areas of science education, and workplace giving campaigns.
Agilent’s scientists and technical staff collaborate on academic research. Our products are found in leading research and teaching laboratories. Our global connection to academia
also includes educational support, recruitment of top university talent and philanthropy. Through our “Thought Leader Program”, Agilent supports scientific advancements by leading
researchers around the world. We also contribute through financial support, products and expertise to research in the life sciences, diagnostics and applied chemical markets.
Agilent’s philanthropic efforts, through the Agilent Technologies Foundation, focus on education and development in life sciences. The Foundation supports a range of communityand pre-university-level science education programs aimed at helping students develop the critical thinking skills essential for tomorrow’s jobs.
At a global level, we partner with many organizations, in which we identify local corporate social responsibility (CSR) projects, conduct due diligence, and support the implementation of the initiative on an ongoing basis. In addition, the Agilent Technologies Foundation supports several independent programs across various countries.
Examples of company programs and foundation grants supported in 2016:
Annual Agilent Employees Giving Campaign (Global campaign) : Agilent’s Giving Campaign provided employees the opportunity to support a broad range of eligible non-profit
organizations in their communities in the areas of health and human services, arts and culture, education and literacy, environment and conservation, and family and civic betterment.
The program was implemented in Canada, China, Denmark, England , Hong Kong, India, Japan, Scotland, Spain, Taiwan and the United States. Agilent employees make theircommunities a better places to live and work through their generous contributions. The Agilent Technologies Foundation matched employee contributions dollar-for-dollar, doubling
the employee donation and allowing the Foundation to invest and support our employees favorite charities.
Agilent After School (AAS) Kit Program (Global program) : The heart of the Agilent After School program is a series of 24 science experiment kits intended for hands-on use by
children ages 9-13. The kits help students learn physics, biology, earth sciences, chemistry, and more—and they have been designed as a complete “program in a box”. The kits also
include measurement devices and biographies of key inventors or scientists to add context to the science. Agilent’s program was designed to be implemented in afterschool venues,
such as science clubs, community centers, libraries and other settings outside the classroom, and while AAS supports international, federal and state science standards, they don’t
compete with a teacher’s curriculum. AAS kits contain all the materials needed for students to do real-world experiments in which they build and learn about electronic-circuit
games, clean water engineering, solar cars and thumb pianos (Kalimbas) – just to name a few. Agilent employees manage and implement this program, working with and mentoring
the students. The program is being implemented in 17 countries and touches 40,000 students around the world each year.
Edinburg International Science Festival : The science festival encourages exploration in science, technology, engineering and design concepts which have the potential to improve
the world. This is the largest science festival in the UK with ~300 events for families and adults and runs for two weeks, with thousands of people attending. There are specificprograms for every age group including adults.

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BACK TO TOCECONOMIC PERFORMANCE
Dairy Association of China (DAC) – 2015/2016 : A dairy technology laboratory and training center within the DAC has been built and is available to all dairy farmers in China withthe objective of increasing dairy product safety practices for all consumers. The program includes the development of quality testing, safety standards and training to address theentire range of dairy safety from production through distribution. It also provides a dairy breeding platform to increase health and safety of milk sources, farmer training, production
quality standards and development, as well as milk purity standards.
Japan Science Foundation (JSF) : The program pairs mentors with high school students in preparing science projects that participate in the Japan Biology Olympia. Winners fromthe Japan event go on to the International Biology Olympia. Students are challenged to expand their talent and to promote their career as a scientist.
Children’s Discovery Museum (CDM), California, USA : An outdoor science park that sparks children's curiosity has been designed and is being built in phases. Phase one, therain catchment system, underway in 2016, focused on the Development of important science skills like investigating, categorizing, exploring and testing ideas and assumptions. The
park will highlight both the natural and human-made worlds and how we leverage natural resources to adapt to our changing world. Adults can engage in learning about strategies
for conservation, from the solar panel installation to the rain catchment system, both demonstrating residential applications. A variety of measurement tools will help adults seequantities of power and water generated and collected and then used by children with interactive exhibits and planting areas. Native and drought tolerant plants will be used for thelandscaping to create a "rain garden" to slow down water to the storm drain will help adults develop strategies to manage the drought at home. Over 325,000 people are expected toexperience this exhibit annually.

Agilent Hope School: Agilent volunteers helped rebuild a primary school in the village of Hanyuan, Sichuan province, after the 2008 earthquake. The school reopened in 2010, with a
new computer lab, with funding from the Agilent Foundation. Located in an isolated location, 70 kilometers north of the Agilent Chengdu site, employees annually make thepilgrimage to the school and bring needed supplies and work with the students and teachers throughout the program.
In addition, the Foundation’s match of employee giving strengthens a broad range of non-profit programs in communities where Agilent has a presence. For more information, go to
Community Relations.

39
BACK TO TOCENVIRONMENTALDMA ENDISCLOSURE ON MANAGEMENT APPROACH EN

G4-EN13
HABITATS PROTECTED OR RESTORED

G4-EN3ENERGY CONSUMPTION WITHIN ORGANIZATION

G4-EN14
HABITATS IN AREAS AFFECTED BY OPERATIONS

G4-EN4G4-EN15
ENERGY CONSUMPTION OUTSIDE THE ORGANIZATION DIRECT GREENHOUSE GAS EMISSIONS (SCOPE 1)

G4-EN5ENERGY INTENSITY
G4-EN6
REDUCTION OF ENERGY CONSUMPTION
G4-EN7
REDUCTION IN ENERGY REQUIREMENTS OF PRODUCTS
G4-EN8WATER WITHDRAWAL

G4-EN16
ENERGY INDIRECT GREENHOUSE GAS (GHG) EMISSIONS(SCOPE 2)
G4-EN17
OTHER INDIRECT GREENHOUSE GAS EMISSIONS (SCOPE
3)
G4-EN18
GREENHOUSE GAS EMISSIONS INTESITY
G4-EN19
REDUCTION OF GREENHOUSE GAS EMISSIONS

G4-EN9WATER SOURCES SIGNIFICANTLY AFFECTED BY WITH- G4-EN20
DRAWAL OF WATEREMISSIONS OF OZONE-DEPLETING SUBSTANCES

G4-EN24TOTAL NUMBER AND VOLUME OF SIGNIFICANTSPILLS
G4-EN25
WEIGHT OF TRANSPORTED, IMPORTED, EXPORTED,
OR TREATED WASTE
G4-EN26
IDENTITY, SIZE, PROTECTED STATUS, AND BIODIVERSITY VALUE OF WATER BODIES
G4-EN27
INITIATIVES TO MITIGATE ENVIRONMENTAL
IMPACTS OF PRODUCTS AND SERVICES
G4-EN28
PERCENTAGE OF PRODUCTS SOLD AND PACKAGING
MATERIALS RECLAIMED
G4-EN29SIGNIFICANT FINES FOR NON-COMPLIANCE WITHENVIRONMENTAL LAWS AND REGULATIONS

G4-EN10
WATER RECYCLED AND REUSED

G4-EN21
NOX, SOX, AND OTHER SIGNIFICANT AIR EMISSIONS

G4-EN30SIGNIFICANT ENVIRONMENTAL IMPACTS OF
TRANSPORTING PRODUCTS AND MATERIALS, AND
TRANSPORTING MEMBERS OF THE WORKFORCE

G4-EN11OPERATIONAL SITES LAND OWNED ADJACENT TOPROTECTED AREAS

G4-EN22TOTAL WATER DISCHARGE BY QUALITYAND DESTINATION

G4-EN31
TOTAL ENVIRONMENTAL PROTECTION EXPENDITURES AND INVESTMENTS BY TYPE

G4-EN12IMPACTS OF ACTIVITIES IN PROTECTED AREAS

G4-EN23
TOTAL WEIGHT OF WASTE BY TYPE AND DISPOSAL METHOD

G4-EN34
NUMBER OF GRIEVANCES ABOUT ENVIRONMENTAL
IMPACTS40
BACK TO TOCENVIRONMENT PERFORMANCEDMA ENDISCLOSURE ON MANAGEMENT APPROACH EN
Agilent is committed to conducting its business in an ethical, socially responsible, and environmentally sustainable manner by reporting performance and ensuring that production
and operations meet or exceed relevant environmental legislation and regulations. We operate under a company-wide Environmental, Health and Safety Management System(EHSMS) that applies to our design, development, manufacturing, distribution, and sales and service operations worldwide. Agilent has demonstrated its effectiveness in managing
environmental impact by maintaining an ISO 14001 registration of our EHSMS. EHSMS is a tool to drive continual improvement in environmental performance and pursuit ofsustainability. We expect our suppliers to adhere to the same standard of environmental and social responsibility that we maintain, and our Supplier Environmental and Social
Responsibility Code of Conduct requires suppliers to adopt sound environmental, health, and safety management practices.
For supplier environmental and social responsibility expectations, view Agilent Supplier Code of Conduct Policy.
Energy and Water
Agilent continues to focus on opportunities to reduce energy and water consumption (normalized by space, headcount and from this year, greenhouse gas emissions). Improvements
to operational efficiency include the implementation of energy and water saving projects and continued utility usage communication. Opportunities to install more efficient systems
are considered in facilities projects. Performance related to 10-year global objectives to reduce normalized energy and water consumption by 10% and 20% respectively is monitored
quarterly.
Agilent has completed over 30 energy and water conservation projects at its major sites leading to a potential annual energy saving of over 800 MWh.
Energy use is determined to be Agilent's most significant environmental aspect, consuming approximately 499,000 GJ in FY16 (this amounts to about 59,000 MT of greenhousegases). Consumption is primarily from the use of electricity (indirect) and gas or fuel oil for heating or on-site electricity generation (direct). Energy consumption is tracked quarterly
against targets, and appropriate adjustments are implemented where possible. Energy consumption is normalized by the operating footprint (in sq. ft.) and now recently, also by headcount and revenue.
At its Shanghai China site, Agilent replaced lighting, HVAC and other utilities equipment with more efficient types leading to an annual saving of about 35MWh. Similarly in Boulder
USA, lighting and other equipment replacements effected a reduction of about 66 MWh whilst the Delaware sites implemented changes leading to a projected decrease of about
70MWh. Santa Clara, Agilent's HQ, remodeled lighting with expected savings of over 80 MWh. Projects across Europe, including a new district heating supply from a nearby waste
incinerator in Copenhagen, were expected to reduce consumption by over 200 MWh. Globally, these reductions and the continued use of solar photovoltaic generation has effected a
net reduction of over 400 MT of Greenhouse Gas Emissions.
In FY16, our energy reduction per square foot was 1.85% against a target of 2% (against a FY14 baseline). Increased production intensity at some sites resulted in an adverse impact
in local energy consumption but globally when factoring in headcount increases, there was a net reduction in energy use per headcount of 12%. FY16 saw a net reduction of 3.6% in
consumption per $ annual revenue compared to last year.
Water use is also identified as one of Agilent's globally significant environmental aspects. Targets to monitor and reduce water usage, where possible, are tracked and reported on aquarterly basis. In FY16 the water consumption per square foot reduced by 14% against the 2% target and is well on track to meet the 20% reduction over 10-years.

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BACK TO TOCENVIRONMENT PERFORMANCE
Waste
Agilent's FY16 waste management plan achieved its targets to:1.
2.

Establish waste diversion from landfill goals.
Reduce waste disposal liability by reducing the total number of hazardous waste vendors.

Agilent met its waste diversion goal of 89% in 2016.
The focus for FY17 includes an investigation of hazardous waste producing sites to effect reduction opportunities at the priority sites

Products and Services
Agilent is committed to designing, manufacturing, and distributing environmentally responsible products. Environmental aspects are considered in the design, manufacture,
distribution, use, obsolescence, disposal, recovery, and reuse of Agilent products. Our aim is to minimize environmental impact of our products and operations by conforming toapplicable regulations and to also proactively implement more sustainable practices in material selection and use for both product construction and consumables.
Agilent has developed an Environmental Compliance Framework to sustain and facilitate compliant product design, development, production, refurbishment, and support. Additional
information on our environmental and social performance may be found at Agilent’s Commitment to Environment and Social Responsibility (attached).
Agilent aims to minimize the environmental impact of our products and operations:Products are designed to be highly reliable to maximize their useful life.
Maintenance and repair services extend the useful life of Agilent products.
Customers benefit from product upgrade, trade-in and trade-up programs. When a customer no longer requires an Agilent product, we have implemented several options forreuse, re-manufacture, or take-back based on the product type and customer location to ensure the product is properly managed.
Reuse programs are offered for selected products, also addressing requirements from the European WEEE (waste from electrical and electronic equipment) Directive.

Specific FY16 achievements include:

New and existing product conversions to be ROHS compliant (this is an extension of the FY15 program)
Reduced energy consumption (40%) of the next generation GC products.

Agilent contributes to the environment and sustainability not only by reducing the impact of its own products, but also by using its products to measure, analyze and mitigate theimpact of chemicals in the environment. Agilent instruments can perform more than 800 different analytical applications and tests related to the environment. Other examples ofsuch contribution are listed below:
Detecting Pollutants in Air: An Agilent GC/MS with Agilent Deconvolution Reporting Software can screen for 171 volatile organic air pollutants within minutes.

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BACK TO TOCENVIRONMENT PERFORMANCE
Detecting Pollutants in Water: Agilent is working closely with customers to better identify and address the problem of pharmaceuticals and personal-care products like perfumes
and cosmetics being present in water and the environment.
Making Children’s Toys Safer: Phthalates are plasticizers used by manufacturers to make plastics more flexible, durable and softer. The U.S. Consumer Product Safety Commission
limits their use in toys and child-care products. With Agilent FTIR analyzers and exclusive calibrated methods,
laboratories can rapidly screen large numbers of parts and objects for phthalate content with little or no sample preparation. With the portable Agilent 4500 Series FTIR and the
newly developed 4500 Polymer ID Package, labs can determine the chemical composition of a polymer in seconds.
Keeping Dioxins Out of Food: Agilent has developed a new method for dioxin analysis. Dioxins and dioxin-like compounds have been linked to developmental problems, immune
system damage and cancer. These toxic compounds can be released into the environment during industrial processes such as metallurgy, cement production, pesticide manufacturing and waste incineration. Regulations in Europe, the United States and other countries require that food samples be tested to detect dioxins and dioxin-like compounds at very low
levels.
Combatting Dangers of Lead Poisoning: Exposure to lead can be toxic to humans. There is no known "safe threshold" of lead in the body, where it will not cause harm. Using Agilent
equipment, U.S. researchers have developed a method for detecting heavy metals in urine by collecting metal-bound nanoparticles, and researchers in China have developed a novel
method for measuring trace amounts of lead in environmental water and vegetable samples.

G4-EN3ENERGY CONSUMPTION WITHIN ORGANIZATIONWorldwide Energy Consumption(unit GJ)

2013

2014

2015

2016

Diesel

4,900

3,161

3,850

433

Propane

1,100

1,100

1,100

89

Solar

12,80011,800

5,050

5,850

Electricity

803,000

670,200

356,110353,441Natural Gas

225,000

205,206

146,320

122,334

Total

1,046,800

891,467

512,430

482,147

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BACK TO TOCENVIRONMENT PERFORMANCEGRI Indicator

FY16 Agilent Data

ExplanationFor stationary fuel consumption (i.e. natural gas) DEFRA 2016 standards are used.
Details are available at http://www.ukconversionfactorscarbonsmart.co.uk

Total Fuel Consumption
from Renewable Sources

5,850 GJ

Total energy consumption
in-house solar generationGoods and services (Includes procurement, upstream and downstream transportationand distribution). Most energy consumption in this category is captured in our freight
and logistics vendor emissions reported under G4-EN-17.

Total Fuel Consumption
from Non-Renewable
Sources

122,856 GJ

Heating Consumption

17,021 GJ

Natural gas

Business travel and employee commuting: Energy consumption for business travel iscaptured under G4-EN-17. Agilent plans to expand employee commuting datareporting to include other country locations where Agilent operates. For this report,
under G4-EN-17 we are only reporting U.S. employee commuting.

Electricity Consumption

353,441 GJ

For grid electricity



Diesel for Electricity Generation

433 GJ

Diesel consumption forelectricity at Manesar

Use of sold products and end-of-life treatment of products: Description of our efforts
to reduce energy consumption of our products is reported under G4-EN-7. Details
about options available to our customers for end life treatment of our products are
given under G4-EN-27.

Propane Consumption

89 GJ

Total direct energy consumption for propane

Total Indirect Energy Consumption

Solar = 5,850 GJ
Grid Elec. = 353,441 GJ

Total Direct Energy Consumption

Diesel = 433 GJ
Natural Gas = 122,334 GJ
Propane = 89 GJ

Notes:
 U.S. Energy Information Agency International Electricity Emissions Factor byCountry, 1999–2002 were utilized for all non-U.S. facilities. Details are available
at http://www.eia.gov/oiaf/1605/emission_factors.html
 For U.S. facilities, EPA eGRID2012 Subregion map and Subregion GHG output
emission rates for CO2, CH4 and N2O, released August 2016 http://
www.epa.gov/energy/egrid-2012-subregion-ghg-output-emission-rates

G4-EN4ENERGY CONSUMPTION OUTSIDE THE ORGANIZATION

G4-EN5ENERGY INTENSITYGRI Indicator

FY14

FY15

FY16

Energy Intensity Ratio

37 kwh/sqft

37 kwh/sqft

38 kwh/sqft

Kilowatt hour (kwh)

2,47,818,362

129,171,983

137,037,653

Square feet (sqft)

6,692,587

3,486,241

3,613,077

Metric Chosen to Calculate Ratio

kWh/sqft is our Intensity Metrics and is arrived at by dividing annual
energy consumption by sites square footages

Types of Energy Included

Electricity, Natural gas, propane

External Energy-Used
IncludedNo

Agilent energy consumption outside the company is grouped in three distinct
categories:
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BACK TO TOCENVIRONMENT PERFORMANCE
G4-EN6
REDUCTION OF ENERGY CONSUMPTION
Annualized reductions are theoretical based on the predicted reduction in electricity
usage as a direct result of energy saving projects in FY16. The 2730 GJ quoted is the istotal expected annualized reduction in usage and not the actual total realized in FY16 asthese projects were completed over the duration of FY16.

Our new Agilent Intuvo 9000 Gas Chromatography (GC) system made significant energy
reductions compared to the predecessor instruments. The employed direct heating
technology is a much faster and more efficient way to do GC and can run methods
faster, in half the space (footprint), with using less than half the power normallyrequired.
This adds and aligns our strategy from last year, that most of the energy savings
achieved are based on two key factors:The increased type and volume of tests that can be conducted, thus increasing tests
per watt.
Enhanced existing product features, thus bringing more measurement capabilities tothe same product footprint.

Agilent provides solutions for the environmental measurement market and helps customers in areas like Air Analysis and Monitoring, Environmental Exposure, Water
Analysis as well as the analysis of soils, sludge’s & sediments.
Agilent will continue to look for opportunities to improve the environmental performanceof our products as part of the continuous improvement strategy of our EHS management
system (ISO 14001 certificate).
G4-EN8TOTAL WATER WITHDRAWAL BY SOURCE

Water Withdrawal

2014

Ground Water

G4-EN7
REDUCTION IN ENERGY REQUIREMENTS OF PRODUCTS AND SERVICES

2015

2016

171

155

Municipal Water supplies or otherutilities

341

299

296

Total

341

470

451

Note: Groundwater data only available after 2015

Agilent is working on improving the energy efficiency of selected products/product families including instruments with high energy consumption.
45
BACK TO TOCENVIRONMENT PERFORMANCE
G4-EN9WATER SOURCES SIGNIFICANTLY AFFECTED BY WITHDRAWAL OF WATER
Most of our manufacturing site water comes directly from the city water supply. However, the following sites draw some water from the local aquifer: Manesar (India);
Torino (Italy). Of those sites, Manesar withdrew about 24,000 cubic metres and Torino
withdrew about 131,000 cubic metres in FY16, making this a global total groundwater
withdrawal of about 155,000 cubic metres.
G4-EN10PERCENTAGE AND TOTAL VOLUME OF WATER RECYCLED AND REUSEDNo significant water recycling has been noted for FY16.
G4-EN11OPERATIONAL SITES OWNED, LEASED, MANAGED IN, OR ADJACENT TO,
PROTECTED AREAS AND AREAS OF HIGH BIODIVERSITY VALUE OUTSIDEPROTECTED AREAS
Not applicable. Agilent manufacturing sites are not located in protected areas or areasof high biodiversity value.

G4-EN15TOTAL DIRECT GREENHOUSE GAS EMISSIONS BY WEIGHTGRI Indicator

FY16 Agilent Data

Indicate the standard used, and indicate the methodology associatedwith the data with reference to: direct measurement; calculation
based on site specific data; calculation based on default data;
estimations.

Refer to EN3 notes

Total Direct (Scope 1) greenhouse gas emissions in metric tons of
CO2 equivalent.

6,732

Worldwide (Metric Kilotons CO2e)

2013

2014

2015

2016

Direct Greenhouse Gas Emissions (Scope 1)

14.4

13.3

9.3

6.7

Indirect Greenhouse Gas Emissions (Scope 2)

116.7

96.1

49.6

52

Total Greenhouse Gas Emissions

131.1

109.4

58.9

58.7

G4-EN12DESCRIPTION OF SIGNIFICANT IMPACTS OF ACTIVITIES, PRODUCTS, AND SERVICESON BIODIVERSITY IN PROTECTED AREAS AND AREAS OF HIGH BIODIVERSITY VALUEOUTSIDE PROTECTED AREAS
Not applicable. Agilent manufacturing sites are not located in protected areas or areasof high biodiversity value.
G4-EN13
HABITATS PROTECTED OR RESTORED
Not applicable. Agilent manufacturing sites are not located in habitat-protected areas orrestored areas.
G4-EN14TOTAL NUMBER OF IUCN RED LIST SPECIES AND NATIONAL CONSERVATION LISTSPECIES WITH HABITATS IN AREAS AFFECTED BY OPERATIONS, BY LEVEL OF
EXTINCTION RISK CO 2
Not applicable. Agilent manufacturing sites are not located in habitat-protected areas orrestored areas that could potentially be endangered or threatened.

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BACK TO TOCENVIRONMENT PERFORMANCE
G4-EN16
ENERGY INDIRECT GREENHOUSE GAS (GHG) EMISSIONS (SCOPE 2)
GRI Indicator

FY16 Agilent Data

Indicate the standard used, and indicate the methodology associated with the data with reference to: direct measurement;
calculation based on site specific data; calculation based on
default data; estimations.

Refer to EN3 notes

Total Scope 2 greenhouse gas emissions in metric tons of CO2
equivalent.

51,982

G4-EN17
OTHER RELEVANT INDIRECT GREENHOUSE GAS EMISSIONS BY WEIGHT (SCOPE 3)

Employee Fleet Travel (U.S. only)(million miles) 3 Fiscal Years

FY14

FY15

FY16

For Business (Driver-Assigned)

1,134

840

862

For Business (Pool and Group)

47

12

11

For Personal (Driver-Assigned)

0

0

0

TOTAL

1,181

852

873

G4-EN18
GREENHOUSE GAS EMISSIONS INTENSITYGRI Indicator

FY15

FY16

Description

FY16
Agilent Data

Greenhouse gas
emission intensity
ratio

0.0169mt/sqft

0.0166mt/sqft

Metric Tons per site square footage

Metric chosen to
calculate ratio

Metric Tons per site
square footage

Metric Tons persite square footage

Metric Tons per site square footage
is our intensity metrics and is arrived
at by dividing total greenhouse gases
emission by sites square footages

Types of GHG emission included

Scope 1 and Scope 2

Scope 1 andScope 2

Scope 1 and Scope 2

GRI Indicator

FY14
Agilent Data

FY15
Agilent
Data

Scope 3 emissions from U.S. Fleet program identified in metric tons of CO2

8,801

6,862

7,256

Scope 3 Emissions from Agilent employee businesstravel identified in metric tons of CO2 equivalent

33,78821,131

27,460

Scope 3 Emissions
FedEx tCO2
DHL Freight and Forwarding tCO2e
DHL Express tCO2e
KWE tCO2

22,31433,086-

15,82932,343
12,35522,43727,5646.336
60,050

Scope 1 & Scope 2 emissions metric tons of CO2
equivalent109,279

58,96558,714G4-EN19
REDUCTION OF GREENHOUSE GAS EMISSIONSGRI Indicators

Agilent Data

Initiatives to reduce greenhouse gas emissions, including
the areas where the initiatives were implemented.

Globally 3 on-site solar PV systems amounting to a net offset of 540 MT GHGe (actual)

The extent of greenhouse gas emissions reductions
achieved during the reporting period as a direct result of theinitiative(s) in tons of CO2 equivalent.

940

Reductions in GHG emissions by direct (Scope 1), energy
indirect (Scope 2), other indirect (Scope 3) emissions.

940 MT: CO2e avoided (MT) from
Electricity (Scope 2)
540 MT: from 3 on-site solar PV systems

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BACK TO TOCENVIRONMENT PERFORMANCE
G4-EN20EMISSIONS OF OZONE-DEPLETING SUBSTANCES

G4-EN23
TOTAL WEIGHT OF WASTE BY TYPE AND DISPOSAL METHOD

Agilent does not use, produce, import, or export Ozone Depleting Substances (ODS)
prohibited under the Montreal Protocol on Substances that Deplete the Ozone Layer.

The data is based on fiscal year (November 2015– October 2016) and include both solidand hazardous waste. Agilent waste management program achieved its goal ofestablishing waste diversion from landfill goals and reduce waste disposal liability by
reducing the total number of hazardous waste vendors. Agilent waste diversion rate
was 89% for FY16. Waste data is also attested by independent third party Trucost.
Attestation statement is available in section G4-33 on page 28.

Agilent Technologies eliminated chlorofluorocarbons (CFCs), carbon tetrachloride, and1,1,1-trichloroethane use in worldwide manufacturing processes in 1993. Agilent has
also eliminated Class I ODSs in its air conditioning systems, process chillers andenvironmental chambers. ODSs are banned from Agilent products. There are no Agilent
products that need the ODS labeling required by 42 U.S.C. 7671j (b), (c), and (d) and 40
CFR Part 82, Subpart E.
Procurement practices are in place to prevent the inadvertent reintroduction of ODSs
into processes where they have been eliminated.
Agilent Technologies also has a program to conserve, recycle and prevent emissions ofClass I ODSs and Class II ODSs used in Agilent owned equipment in its facilities worldwide.
G4-EN21
NOX, SOX, AND OTHER SIGNIFICANT AIR EMISSIONS BY TYPE AND WEIGHT

Agilent has only started to report direct NOx emissions in FY15. Total NOx emissions in
FY16 was 6 MT.
We do not track SOx, Hazardous air pollutants (HAP), Volatile organic compound (VOC)
emissions.
G4-EN22TOTAL WATER DISCHARGE BY QUALITY AND DESTINATION
Water discharge is not tracked separately and is almost directly linked to the site water
consumption. Some sites do have small waste treatment facilities where waste water isdischarged and subject to strict compliance expectations. More concentrated aqueous
wastes are collected separately and disposed appropriately as hazardous wastes.

GRI Indicator

Agilent Data

The total amount of waste (hazardous & non-hazardous) in
tons by type for composting.

Hazardous = 0
Non-Hazardous = 140

The total amount of waste (hazardous & non-hazardous) in
metric tons by type for reuse.

0

The total amount of waste (hazardous & non-hazardous) in
metric tons by type for recycling.

Recycle (metric tons):• Hazardous = 1,682• Non-Hazardous = 1,798

The total amount of waste (hazardous & non-hazardous) in
metric tons by type for recovery.

0

The total amount of waste (hazardous & non-hazardous) in

Incineration (metrics tons)

metric tons by type for incineration (or use as fuel).

• Hazardous = 459• Non-hazardous = 226

The total amount of waste (hazardous & non-hazardous) in
metric tons by type for landfill.

Landfill (metric tons)• Hazardous = 2• Non-hazardous = 274
The total amount of waste (hazardous & non-hazardous)
treated in metric ton

Treated (metric tons)• Hazardous = 1,810• Non-hazardous = 0

The total amount of waste (hazardous & non-hazardous) in0

metric tons by type for on-site storage.

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BACK TO TOCENVIRONMENT PERFORMANCEGRI Indicator

Agilent Data

The total amount of waste (hazardous &non-hazardous) in metric tons by type forother (to be specified by the reportingorganization).

Total Hazardous waste (metric tons)• Treated= 1,810• Incinerated = 459• Land filled =2• Recycled= 1,682

Total= 3,953

Total Non-Hazardous waste (Metric tons)• Composting =140• Recycled= 1,798• Land Filled= 274• Incinerated = 226
Total= 2,438

Total (Hazardous + Non-Hazardous = 6,391(metric tons)
How the method of disposal has

Hazardous waste disposal methods—treated,been determined.

incinerated, land filled & recycled.
Non-hazardous waste disposal methods—
recycled, land filled & incinerated.

Notes:
Total waste produced is calculated by adding total chemical waste and total solid
waste tonnage. Total waste calculated based on fiscal year (November 2015 –October 2016).
Chemical waste refers to chemical materials designated for final disposition thatexhibit characteristics that are hazardous or dangerous per local regulatory requirements. This refers to materials that are shipped offsite for treatment, recycling,incineration, and landfill; and excludes electronic waste.
Solid waste refers to waste that is not included in chemical waste or excess electronic equipment (e.g., garbage/trash, paper, cardboard, glass, and furniture andconstruction debris).

G4-EN24TOTAL NUMBER AND VOLUME OF SIGNIFICANT SPILLSIn FY16, there were no significant spills at Agilent sites or caused by Agilent operations.
G4-EN25
WEIGHT OF TRANSPORTED, IMPORTED, EXPORTED, OR TREATED WASTE DEEMEDHAZARDOUS UNDER THE TERMS OF THE BASEL CONVENTION ANNEX I, II, III, AND
VIII, AND PERCENTAGE OF TRANSPORTED WASTE SHIPPED INTERNATIONALLY.
Not applicable. Currently we do not have any trans-boundary waste shipment, under the
Basel Convention.
G4-EN26
IDENTITY, SIZE, PROTECTED STATUS, AND BIODIVERSITY VALUE OF WATER BODIESAND RELATED HABITATS SIGNIFICANTLY AFFECTED BY THE REPORTING ORGANIZATION’S DISCHARGES OF WATER AND RUNOFF
No value of water bodies and related habitats are impacted by any discharges of wateror runoff by Agilent’s operations.
G4-EN27
INITIATIVES TO MITIGATE ENVIRONMENTAL IMPACTS OF PRODUCTS AND SERVICES, AND EXTENT OF IMPACT MITIGATION
Agilent is working to improve the energy efficiency of selected products/product families including instruments with high energy consumption.
Initiatives to mitigate the most significant environmental impacts of products/service
groups:

Agilent’s Supplier Code of Conduct Policy ensures compliance with Environmental,
Health, Safety, and Social Responsibility (EHSSR) guidelines throughout our supply
chain. Our suppliers are also accountable for ensuring that their subcontractors
comply with Agilent’s EHSSR guidelines, with the responsibility for taking corrective action as necessary.



Agilent implemented due diligence practices following the EICC standard to meetrequirements of the Dodd-Frank Wall Street Reform and Consumer Protection Act
commonly known as conflict minerals. Agilent met the annual reporting
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BACK TO TOCENVIRONMENT PERFORMANCE
requirements of the U.S. Securities and Exchange Commission in 2014. Agilent’s
Supplier Code of Conduct Policy was updated to include the expectation that
“Suppliers shall take reasonable measures to ensure products, parts, components
and materials supplied to Agilent are “DRC (Democratic Republic of Congo) conflictfree” as that term is used under Section 1502 of the Dodd-Frank Act.
Agilent continued robust communication of its General Specification for theEnvironment (GSE) with its strategic suppliers. This effort enables Agilent and its
suppliers to comply with major environmental regulations on material use, productpackaging and labeling. Agilent’s two strategies to drive restricted-substanceelimination are:

Communication of our GSE restrictions to our product designers and suppliers
verification that selected suppliers meet Agilent’s GSE requirements

G4-EN28
PERCENTAGE OF PRODUCTS SOLD AND THEIR PACKAGING MATERIALS THAT ARE
RECLAIMED BY CATEGORY

Agilent’s Remarketing Solutions Division is dedicated to recovering older
instruments for the purpose of resale. For a certain segment of our customers (start-ups, academics, etc.), these pre-owned instruments offer a competitively priced
alternative to buying a new instrument. As a company, we are using fewer
environmental resources to manufacture new products to meet this customer
demand. For more detail, see Premium Refurbished Instruments.
Agilent offers a variety of trade-in programs specifically designed to help customers
safely dispose of or recycle used instrumentation. The program is currently
deployed in several countries, with expansion of these programs being considered
wherever possible.

G4-EN29
MONETARY VALUE OF SIGNIFICANT FINES AND TOTAL NUMBER OF NONMONETARY SANCTIONS FOR NON-COMPLIANCE WITH ENVIRONMENTAL LAWS
AND REGULATIONSIn FY16, Agilent reported only 6 alleged regulation compliance violations. No incidents
resulted in monetary fines or penalties.
.

FY14

FY15

FY16

Total Significant Fines ($)

350

313

0

Number of Environmental Fines Paid by Company

1

1

0

Non- Monetary Sanctions

0

0

0

G4-EN30SIGNIFICANT ENVIRONMENTAL IMPACTS OF TRANSPORTING PRODUCTS AND
OTHER GOODS AND MATERIALS FOR THE ORGANIZATION'S OPERATIONS, AND
TRANSPORTING MEMBERS OF THE WORKFORCE
Agilent is working with leading global freight and logistics companies to minimize theenvironmental impact of transporting goods and services. In FY16, we reported ourgreenhouse gases emissions from freight and logistics providers.
To reduce negative environmental impacts due to employee business travel andcommuting for work, Agilent utilizes telepresence conference facilities in 30 locations
worldwide. In addition, Agilent is focusing on enhancing our data reporting on employee
fleet greenhouse gas emissions in the coming year. Some Agilent sites provide pollution
control checks for employee vehicles at regular intervals. Agilent also offers flexible
work arrangements where employees can work from home and utilize online conference
and meeting services to limit travel requirements.
G4-EN31
TOTAL ENVIRONMENTAL PROTECTION EXPENDITURES AND INVESTMENTS BY
TYPE
Currently we are unable to report this number. Agilent is investigating a process to
obtain this information for future reporting.

G4-EN34
NUMBER OF GRIEVANCES ABOUT ENVIRONMENTAL IMPACTS FILED, ADDRESSED,AND RESOLVED THROUGH FORMAL GRIEVANCE MECHANISMS
For FY16, there were no grievances raised.
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SOCIAL: LABOR PRACTICES AND
DECENT WORK INDICATORSDMA LADISCLOSURE ON MANAGEMENT APPROACH LA
G4-LA1RATES OF NEW HIRES AND EMPLOYEE TURNOVER
G4-LA2BENEFITS FOR FULL-TIME EMPLOYEES
G4-LA3
RETURN TO WORK AND RETENTION RATES AFTER PARENTAL
LEAVE
G4-LA4MINIMUM NOTICE PERIODS REGARDING OPERATIONAL CHANGES
G4-LA5HEALTH AND SAFETY COMMITTEES
G4-LA6INJURY, DISEASES, LOST DAYS, ABSENTEEISM, AND FATALITIESG4-LA7
WORKERS WITH HIGH INCIDENCE OR HIGH RISK OF DISEASESRELATED TO THEIR OCCUPATION

G4-LA8HEALTH AND SAFETY TOPICS COVERED IN FORMALAGREEMENTS WITH TRADE UNIONS
G4-LA9EMPLOYEE TRAINING
G4-LA10PROGRAMS FOR SKILLS MANAGEMENT AND LIFELONGLEARNING
G4-LA11PERFORMANCE REVIEWS
G4-LA12COMPOSITION OF GOVERNANCE BODIES AND BREAKDOWN OFEMPLOYEES PER EMPLOYEE CATEGORY
G4-LA13RATIO OF BASIC SALARY OF WOMEN TO MEN
G4-LA16
GRIEVANCES ABOUT LABOR

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SOCIAL: LABOR PRACTICES AND DECENT WORK INDICATORDMA LADISCLOSURE ON MANAGEMENT APPROACH LA
Agilent conducts its business with uncompromising integrity and promotes humanrights within the company’s sphere of influence. See
Agilent’s Human Rights and Labor Policy.
Agilent is positioned to become a leader in innovation, creativity, problem-solving, andorganizational flexibility. As a company, we must be able to address work/life balancechallenges and leverage diverse perspectives, talents, and teams to meet this global
challenge. The work force demographics are changing in most countries and thecompetition to attract and retain top talent is increasing. Global competitiveness will not
be achieved merely by designing, manufacturing, marketing, and selling superior
products. Agilent strives to develop and apply excellent global people skills around theworld.
We are in tune with the changing global economic marketplace and work to ensure thatour policies and practices support our core beliefs and values, our guiding principles,and our goals to make Agilent the best place to work for every employee. The company
policies and practices support global diversity and inclusion and work/life success.
Agilent Culture
Agilent Diversity and Work/Life Balance
Agilent Employer Awards
Occupational Health and Safety
Agilent Technologies operates under a company-wide environmental, health and safety
management system (EHSMS) that applies to Agilent design, development,
manufacturing, distribution, and sales and service operations worldwide. The purpose ofAgilent's EHSMS is to implement the Environmental Health and Safety Policy. The
EHSMS provides a framework for Agilent's business operations to make decisions
regarding their environmental and Occupational Health and Safety (OHS) activities in
response to changing internal and external factors. The EHSMS is supported by key
processes focused on planning, implementation and operation, checking and corrective
action, and management review.

Agilent reviews its OHS aspects annually. Each region conducts their own local reviews
and these are consolidated into a Global OHS aspects and impacts register. Those OHS
aspects that attain the highest (risk) scores are either assigned objectives and targets
for the current year or, if they are business fundamentals, will have associatedprograms established to ensure compliance and implementation of risk-based
management approaches. Performance related to these objectives and programs aremonitored and reported to senior management at least quarterly, and are identified
in quarterly business reviews. Formal Management Reviews are held twice annually
to report current OHS performance to senior management. Any deviations from target
are noted, and corrective actions or changes to strategies are identified for approval.

Training and Education
At Agilent, employees develop individually and collectively to enhance their skills andknowledge, to achieve current business objectives, and prepare for the challenge of
future business objectives. Development is a key lever to achieve the organizational
capability that Agilent needs for current and future growth and success.
Employee development at Agilent is a collaborative process between a manager and an
employee. Agilent managers are accountable for assessing employee performance onbehalf of the company and supporting the development of employees over time.
The following three approaches to employee development are used at Agilent, and areprovided based on business need. It is most effective to choose a blend of learning
approaches that feature employees learning while doing their day-to-day jobs.
Work Assignments: Challenging jobs, special assignments, project initiatives, andjob rotations. Every work assignment is a potential development experience.



Learning from Others: Coaching, mentoring, and networking with internal andexternal people with experience or expertise.

Training: Specific technical and business skill development provided internally by
Agilent or externally by qualified educational institutions via a classroom, online, or
self-study format.

Agilent aligns with ISO 26000 standards and guidance as part of our social responsibility
practices. As such, Agilent’s Labor and Employee policies and processes align with ISO
core subjects: Organizational Governance 6.2, Human Rights 6.3, and Labor Practices
6.4.
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SOCIAL: LABOR PRACTICES AND DECENT WORK INDICATOR
G4-LA2BENEFITS PROVIDED TO FULL-TIME EMPLOYEES THAT ARE NOT PROVIDED TOTEMPORARY OR PART-TIME EMPLOYEES, BY MAJOR OPERATIONS

Dependent Care Resource and Referral: Agilent provides a variety of resource andreferral services for employees who have dependent care responsibilities forchildren, elders, people with disabilities, and others. Our goal is to help employees
handle dependent care responsibilities so they can achieve their businessobjectives while they are at work. Centralized programs and information aim toprovide support to all of Agilent. Local entities may choose to make additional
dependent care investments in locations where community-based services are
inadequate and business objectives are impacted.

MagellanAssist (U.S.): Agilent offers data sheets - available worldwide - providing
information on a broad range of work/life challenges plus consulting and writtenmaterials.

Mother’s Room: Some Agilent facilities offer a “mother’s room” to support newmoms returning to work, and the nursing needs of their babies.



Quiet Room: Some Agilent facilities offer a “quiet room” to support employees whoneed a break, respite, or quiet time.

Generally, part-time employees who meet minimum requirements for benefits eligibility
are eligible for the same benefits as full-time employees. Benefits and eligibility
requirements will vary by country.
Agilent aims to deliver a rewards portfolio that is competitive with life sciences,diagnostics and applied markets companies, representative of the diverse industries andmarkets within which Agilent operates .
Our rewards are offered to eligible employees and comply with local legal requirements.
Our Total Pay program includes base pay; variable pay, such as the Agilent Results
Bonus and Individual Performance Bonus; and sales incentive compensation. Pay isdifferentiated based on company and individual performance. Benefits such as healthand welfare benefits, retirement plans, and time off provide a foundation to support
employee well-being and financial security.
Equity programs align employee and shareholder interests. Programs include an
Employee Stock Purchase Plan and long-term incentives such as restricted stock units.

G4-LA4MINIMUM NOTICE PERIOD(S) REGARDING SIGNIFICANT OPERATIONAL CHANGES,INCLUDING WHETHER IT IS SPECIFIED IN COLLECTIVE AGREEMENTS

G4-LA3
RETURN TO WORK AND RETENTION RATES AFTER PARENTAL LEAVE, BY GENDER

Agilent meets all applicable laws, regulations, and standards where we do business.

Agilent offers parental leave benefits and provides a broad range of programs andactivities to help employees manage commitments in their work and personal life. Byoffering programs that can be used to address a wide range of needs, Agilent hopes toprovide employees with the flexibility and opportunity to select and use services andsolutions that they prefer.


Flexible Work Arrangements: Some Agilent employees use alternatives to
traditional Monday through-Friday work arrangements. These include part-time,telecommuting, job-shares, and variable work schedules.



Flexibility Practices: Agilent is proud of its heritage of providing flexible work
hours for employees. Agilent’s Flexible Time Off (FTO) program lets employees use
paid time off for vacation, personal business, and illness.

G4-LA5PERCENTAGE OF TOTAL WORKFORCE REPRESENTED IN FORMAL JOINT MANAGEMENT-WORKER HEALTH AND SAFETY COMMITTEES THAT HELP MONITOR AND
ADVISE ON OCCUPATIONAL HEALTH AND SAFETY PROGRAMS
Health and Safety committees are an integral part of EHS processes at our sites andhelp drive continuous improvement in support of Agilent’s ISO certifications andEnvironmental, Health, and Safety Management System.

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SOCIAL: LABOR PRACTICES AND DECENT WORK INDICATOR
G4-LA6
TYPE OF INJURY, RATES OF INJURY, OCCUPATIONAL DISEASES, LOST DAYS, AND
ABSENTEEISM, AND NUMBER OF WORK-RELATED FATALITIES BY REGION AND
GENDERIn Agilent’s Environmental Health and Safety function, we believe that people who feel
good, do good. EHS programs are committed to creating safe work environments,
providing training, and engaging our employees in health-promotion activities so thatthey can work injury- and illness-free.
Agilent EHS records and investigates work-related injuries and illnesses to identify root
causes and apply appropriate corrective and preventive actions. Agilent’s recordkeeping
process aligns with the U.S. OSHA Injury/Illness Recordkeeping regulations and reports
on Occupational Recordable (IR) and Lost Work Day Case (LWDCR) rates. Both metrics(IR and LWDCR) have remained relatively stable over the past five years and continue tobenchmark favorably relative to Agilent competitors and industry leaders.

Agilent Occupational (LWDCR) Rate Globally 2016 – 0.14;

0.48

0.49

0.52
0.47

0.47

0.45
0.32

0.09
2007

0.12

2008

0.1

2009

0.13

2010

0.14

2011

The Agilent Human Resources and Benefits organizations provide comprehensive healthcare plans to employee and family members to assist in managing their personal medical needs. These plans include counseling services and risk-based health coaching.

As required at a country level, Health and Safety topics are included for discussion withlocal worker councils or trade unions. Health and Safety committees are an integral partof EHS processes at our sites and help drive continuous improvement in support of Agilent’s ISO certifications and Environmental, Health, and Safety Management System.

I/I R
LWDCR

0.49

While Agilent does not have workers with high incidence or high risk of diseases related to their occupations we do provide a number of programs and educational opportunities aimed at managing serious diseases and medical situations for employees as well
as family and community members. Agilent EHS standards maintain employee exposurelevels for harmful agents in the workplace well below regulatory requirements. Workplace Services has both Emergency Action and Disaster Recovery Plans that address
serious medical events or disease outbreaks (e.g., pandemic events). Agilent provides
training to employees as a precautionary measure to prevent blood borne diseases.

G4-LA8HEALTH AND SAFETY TOPICS COVERED IN FORMAL AGREEMENTS WITH TRADEUNIONS

Agilent Occupational (IR) Rate Globally 2016 – 0.45;

0.58

G4-LA7
WORKERS WITH HIGH INCIDENCE OR HIGH RISK OF DISEASES RELATED TO THEIROCCUPATION

0.1

2012

0.12

2013

0.07

2014

0.35

0.11

2015

G4-LA9AVERAGE HOURS OF TRAINING PER YEAR PER EMPLOYEE BY GENDER AND BY EMPLOYEE CATEGORY
Training at Agilent takes several forms – face to face classroom experiences, on-the-job
learning, virtual classroom events and self-paced e-learning to name a few.

0.14

2016

The training and development programs offered at Agilent are many, including New
Employee Orientation, Leadership Development, Product and Technology Training,
Employee Safety and Security, Legal and Ethical concerns, and Standards of BusinessConduct. To encourage learning occurring anywhere, anytime for our globally distributed
workforce, we continue to make self-paced e-learning available in many of these topics
24 hours a day/seven days a week.

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SOCIAL: LABOR PRACTICES AND DECENT WORK INDICATOR
In 2016, approximately 98% of our Agilent employees completed training activities (withover 145,000 documented instances of training, including over 109,000 self-paced online
course completions).
G4-LA10PROGRAMS FOR SKILLS MANAGEMENT AND LIFELONG LEARNING THAT SUPPORTTHE CONTINUED EMPLOYABILITY OF EMPLOYEES AND ASSIST THEM IN MANAGING CAREER ENDINGS

G4-LA12COMPOSITION OF GOVERNANCE BODIES AND BREAKDOWN OF EMPLOYEES PEREMPLOYEE CATEGORY ACCORDING TO GENDER, AGE GROUP, MINORITY GROUPMEMBERSHIP, AND OTHER INDICATORS OF DIVERSITY
Total number of employees.

Total Number

Agilent is committed to providing an environment in which employees can expand theirknowledge, develop new skills, and contribute their best work.
Our culture of continuous development instills in our employees the behaviors that bringour values to life every day. We encourage our people to stay up-to-date on current
research and technology while enhancing their current skills and growing new skills tomeet future needs; we also put special emphasis on training managers at all levels toeffectively communicate, role model, and reinforce our values and culture. This includes
imparting the importance of continuous learning in others.
Employees access learning opportunities through our Development Now portal--a resource center with videos, guided online activities, classes, and other professional development resources. This unique training platform allows employees and managers tobuild leadership and professional skills that align with their daily work and Agilent's
expectations.
In addition, programs such as our Educational Assistance program provide financial orother assistance for employees to take external academic classes or complete an
academic degree program relevant to Agilent’s business needs.

Our investment in our people’s growth is an investment in our business and in the retention of our competitive advantage, our edge, and top talent.
G4-LA11PERCENTAGE OF EMPLOYEES RECEIVING REGULAR PERFORMANCE AND CAREERDEVELOPMENT REVIEWS BY GENDER
One hundred percent of Agilent employees receive regular performance reviews.

# Male/Female

12952

8019/4933

Percentage of employees by gender.
Employee Gender% of Total

Male

62%

Female38%

The percentage of employees by age group (under 30; 30–50; over 50).
Total Number% of Total% Under 30 years of age

12%% 30-50 years of age

61%% Over 50 years of age

27%

Percentage of individuals within the organization’s governance bodies by gender
Executives andSenior Management% of Total

Male/Female

80%/20%Under 30 years of age

0%

Between 30-50 years of age

0%Greater than 50 years of age

100%

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SOCIAL: LABOR PRACTICES AND DECENT WORK INDICATOR
Total number of managers by gender
Total Number# Male/Female

1661

1188/473

G4-LA16
NUMBER OF GRIEVANCES ABOUT LABOR PRACTICES FILED, ADDRESSED, ANDRESOLVED THROUGH FORMAL GRIEVANCE MECHANISMSThis information is Agilent confidential.

Percentage of managers by gender
Employee Gender% of Total

Male

71.5%

Female28.5%

G4-LA13RATIO OF BASIC SALARY AND REMUNERATION OF WOMEN TO MEN BY EMPLOYEECATEGORY, BY SIGNIFICANT LOCATIONS OF OPERATION
The following data indicates the salary ratio of men to women by employee category.
The ratios shown were calculated by determining the comparative ratio (compa-ratio) of
men and women in each employee category and dividing the average compa-ratio formen by the average compa-ratio for women. Compa-ratio indicates an individual’s pay
position versus the mid-point of the pay range for their job. Using compa-ratio enables
us to compare pay position across varying types of jobs and markets. Within Agilent,
three major employee categories are Individual Contributor A (ICA; typically nonexempt), Individual Contributor B (ICB; typically exempt), and People Manager (PM).

Employee Category

Ratio of Average Compa-Ratio
Men/Women

ICA

0.99

ICB

1.01

PM

1.02

Senior Management

1.01

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SOCIAL: HUMAN RIGHTSDMA LADISCLOSURE ON MANAGEMENT APPROACH LA

G4-LA7
WORKERS WITH HIGH INCIDENCE OR HIGH RISK OFDISEASES RELATED TO THEIR OCCUPATION

G4-LA1
G4-LA8RATES OF NEW HIRES AND EMPLOYEE TURNOVERHEALTH AND SAFETY TOPICS COVERED IN FORMALAGREEMENTS WITH TRADE UNIONS
G4-LA2BENEFITS FOR FULL-TIME EMPLOYEES

G4-LA11PERFORMANCE REVIEWS

G4-LA3
RETURN TO WORK AND RETENTION RATES AFTER G4-LA12
COMPOSITION OF GOVERNANCE BODIES AND BREAKPARENTAL LEAVEDOWN OF EMPLOYEES PER EMPLOYEE CATEGORY
G4-LA4G4-LA13MINIMUM NOTICE PERIODS REGARDING OPERARATIO OF BASIC SALARY OF WOMEN TO MENTIONAL CHANGES
G4-LA5HEALTH AND SAFETY COMMITTEES
G4-LA6INJURY, DISEASES, LOST DAYS, ABSENTEEISM,
AND FATALITIESG4-LA14NEW SUPPLIERS THAT WERE SCREENED USINGLABOR PRACTICES CRITERIA
G4-LA16
GRIEVANCES ABOUT LABOR

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SOCIAL: HUMAN RIGHTSDMA HRDISCLOSURE ON MANAGEMENT APPROACH HR

practices necessary to achieve business objectives, and to measure the level ofengagement of the Agilent team.

Enable Agilent to attract, engage, develop and reward the best talent to be #1 inanalytical labs and targeted diagnostics segments. Deliver a rewards portfolio that iscompetitive with life sciences, diagnostics and applied markets companies,
representative of the diverse industries and markets within which Agilent operates.
Agilent is committed to creating a diverse work environment and is proud to be anequal opportunity employer.



Fortune 500 employer.

Named to Forbes list of Top 50 Best Employers in America.



Named to Business Insider’s list of The 25 Best Tech Companies to work for in
America.

How we achieve above Objective / Management approach

Recognized by Chemical & Engineering News as a best place to work in the U.S.



Our People: We seek and employ the most talented workforce to help us achieveamazing results. As a global company, Agilent enjoys the diversity of cultural andindividual perspectives held by our employees. Much of Agilent's success is rooted
in the diversity of its people and the commitment of those people to inclusion. Our
employees' different backgrounds are valued by both customers and employees.



Our Values and Culture: Our values and culture makes Agilent a place where wewant to spend our time. You can see and feel our values in the workplace. Agilent’s
six values are the core foundation of our company - innovation and contribution,
uncompromising integrity, trust respect and teamwork, speed, focus, and accountability. Our values are the basis for every decision we make and every action we
take, no matter where we are located.



Development Opportunities: As part of the next generation of innovators andbusiness leaders, our employees deliver solutions to keep Agilent and the laboratories we serve at the top of their game.

Work-life Balance: Agilent gives employees the space to enjoy life, their families
and friendships. Flexible time off, flexible schedules, telecommuting and companysponsored activities are some of the ways we help keep inspiration coming.



We make the world a safer and healthier place: Our employees are inspiring
discoveries for a better world.

Stakeholder consultations/engagements in last year
Agilent’s Leadership Survey is conducted twice a year to focus on improving leadership

For more information, view Agilent Supplier Code of Conduct Policy.
Agilent conducts its business with uncompromising integrity and promotes humanrights within the company’s sphere of influence. Our commitment to Human Rights
extends through our supply chain. Agilent expects its suppliers to adhere to a highstandard of environmental and social responsibility values, as outlined in our policy. The
policy requires suppliers to adopt sound environmental, health, and safety management
practices and incorporates eight International Labor Organization (ILO) Conventions thathave been identified as fundamental to the rights of human beings at work. Agilent has
programs in place to monitor and verify our suppliers’ conformance with the Supplier
Code of Conduct Policy.
Agilent Technologies’ Human Rights and Labor Policy: Agilent acknowledges andrespects the fundamental principles contained in the Universal Declaration of Human
Rights. Our core values and culture reflect a commitment to ethical business practices
and good corporate citizenship.
Freely-Chosen Employment: Agilent supports the elimination of all forms of forced,
bonded, or involuntary prison labor.
No Child Labor: Agilent condemns all forms of exploitation of children. Agilent will not
recruit child labor and supports the elimination of exploitative child labor.
Minimum Wages: Agilent will compensate our employees with wages and benefits thatmeet or exceed the legally required minimum.
Working Hours: Agilent will not require employees to work more than the maximum
hours of daily labor set by local laws.
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SOCIAL: HUMAN RIGHTSNo Discrimination: Agilent supports and upholds the elimination of discriminatory
practices with respect to employment and occupation, and promotes and embraces
diversity in all aspects of its business operations. Our policies prohibit discrimination
based on race, color, age, gender, sexual orientation, gender identity and expression,
ethnicity, religion, or disability.
No Harsh or Inhumane Treatment: Agilent prohibits physical abuse, harassment, or the
threat of either. Agilent will provide a safe and healthy working environment for all of its
employees.
Freedom of Association: Agilent respects the rights of employees to organize in labor
unions in accordance with local laws and established practice, if desired.
Ethical Business Conduct: Agilent’s Standards of Business Conduct requires thatbusiness be conducted with honesty, and reflects high ethical standards that are thebasis for achieving our goals. The standards establish clear guidelines for how we dobusiness and establish accountability. All employees are expected to comply with thesestandards.
Agilent Technologies Supplier Environmental and Social Responsibility Code of Conduct Product: Agilent’s
suppliers are required to support and promote the fundamental human rights referenced in this document.

G4-HR1PERCENTAGE AND TOTAL NUMBER OF SIGNIFICANT INVESTMENT AGREEMENTS
AND CONTRACTS THAT INCLUDE HUMAN RIGHTS CLAUSES OR THAT HAVE UNDERGONE HUMAN RIGHTS SCREENING.
One hundred percent of Agilent’s purchase order agreements include human rights
clauses and require that suppliers comply with Agilent Supplier Code of Conduct Policy.
G4-HR2TOTAL HOURS OF EMPLOYEE TRAINING ON POLICIES AND PROCEDURES CONCERNING ASPECTS OF HUMAN RIGHTS THAT ARE RELEVANT TO OPERATIONS,INCLUDING THE PERCENTAGE OF EMPLOYEES TRAINEDAll Agilent employees participate in the annual required training in the Standards ofBusiness Conduct which outlines expectations for dealing with customers, suppliers,
and conduct in the workplace.

All procurement professionals, as part of Standards of Business Conduct training, arerequested to take additional online training on Environmental, Health, Safety, and Social
responsibility which covers Human Rights.
G4-HR3TOTAL NUMBER OF INCIDENTS OF DISCRIMINATION AND CORRECTIVE ACTIONSTAKENThis information is confidential
G4-HR4OPERATIONS AND SIGNIFICANT SUPPLIERS IDENTIFIED IN WHICH THE RIGHT TO
EXERCISE FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING MAY BE AT
SIGNIFICANT RISK, AND ACTIONS TAKEN TO SUPPORT THESE RIGHTS
Agilent is unaware of any operations and significant suppliers identified in which theright to exercise freedom of association and collective bargaining may be at risk. Agilent
endorses the concept and right to exercise freedom of association as Agilent subscribes
to UN Declaration of Human Rights and Supplier Code of Conduct and complies with the
California SupplyChain Transparency Act (CTISCA).
Agilent Human Rights and Labor Policy

Agilent Supplier Code of Conduct Policy
Agilent CTISCA Statement
G4-HR5OPERATIONS AND SIGNIFICANT SUPPLIERS IDENTIFIED AS HAVING SIGNIFICANTRISK FOR INCIDENTS OF CHILD LABOR, AND MEASURES TAKEN TO CONTRIBUTE TO
THE ELIMINATION OF CHILD LABOR
Agilent is unaware of any operations or suppliers identified as having significant risk forincidents of child labor.
Agilent has established a Supplier Code of Conduct Policy. In addition, Agilent also
requires supplier compliance to human rights throughout their operations (including but
not limited to the operations of their own suppliers and any permitted sub-contractors)in accordance with the UN Guiding Principles on Business and Human Rights (the “UN
Guiding Principles”).
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SOCIAL: HUMAN RIGHTS
Agilent conducts random onsite surveys of suppliers for compliance with Agilent’s
Supplier Code of Conduct Policy. In cases where there are issues with adherence toAgilent’s supplier expectations, corrective actions are implemented and monitored by
Agilent’s third party auditor DEKRA. All corrective actions were completed in FY16.
For more information, see Agilent Environmental Expectations

external company trains its employees in human rights issues, especially in the area ofuse of force, and also addresses this subject in its security officer handbook.
G4-HR8TOTAL NUMBER OF INCIDENTS OF VIOLATIONS INVOLVING RIGHTS OF INDIGENOUS
PEOPLE AND ACTION TAKEN

G4-HR6OPERATIONS AND SIGNIFICANT SUPPLIERS IDENTIFIED AS HAVING SIGNIFICANTRISK FOR INCIDENTS OF FORCED OR COMPULSORY LABOR, AND MEASURES TO
CONTRIBUTE TO THE ELIMINATION OF ALL FORMS OF FORCED OR COMPULSORYLABOR

There were no violations of rights of indigenous people.

Agilent is unaware of any operations and significant suppliers having a significant risk
for incidents of forced or compulsory labor.

Agilent is unaware of any actual and potential negative human rights impact in our
supply chain.

Agilent has an established Supplier Environmental, Health, Safety and Social Responsibility program as well as a Supplier Code of Conduct Policy which applies to all
suppliers. In addition, Agilent complies with the California Supply Chain Transparency
Act of 2010, Conventions 105 and 111 of International Labor Organization and the DoddFrank Wall Street Reform and Consumer Protection Act.

G4-HR12NUMBER OF GRIEVANCES RELATED TO HUMAN RIGHTS FILED, ADDRESSED, ANDRESOLVED THROUGH FORMAL GRIEVANCE MECHANISMS

G4-HR11SIGNIFICANT ACTUAL AND POTENTIAL NEGATIVE HUMAN RIGHTS IMPACTS IN THE
SUPPLY CHAIN AND ACTIONS TAKEN

This information is confidential.

Agilent also requires supplier compliance to human rights throughout their operations(including but not limited to the operations of their own suppliers and any permitted
sub-contractors) in accordance with the UN Guiding Principles on Business and Human
Rights (the “UN Guiding Principles”). Agilent conducts random onsite surveys ofsuppliers for compliance with Agilent’s Supplier Code of Conduct Policy. In cases where
there are issues with adherence to Agilent’s supplier expectations, corrective actions
are implemented and monitored by Agilent’s third party auditor DEKRA. All corrective
actions were completed in FY16.
Agilent CTISCA Statement
G4-HR7PERCENTAGE OF SECURITY PERSONNEL TRAINED IN THE ORGANIZATION’S POLICIES OR PROCEDURES CONCERNING ASPECTS OF HUMAN RIGHTS THAT ARE RELEVANT TO OPERATIONSAgilent has outsourced its security to a globally renowned company in this field. This60
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SOCIAL: SOCIETYDMA SO
G4-SO5DISCLOSURE ON MANAGEMENT APPROACH SO ACTIONS TAKEN IN RESPONSE TO INCIDENTS
OF CORRUPTION
G4-SO1OPERATIONS WITH IMPLEMENTED LOCAL
G4-SO6
COMMUNITY ENGAGEMENT, IMPACT ASSESS- CONTRIBUTIONS TO POLITICAL PARTIES
MENTS, AND DEVELOPMENT PROGRAMS
G4-SO7
G4-S02TOTAL NUMBER OF LEGAL ACTIONS FOROPERATIONS WITH SIGNIFICANT IMPACTS ON ANTI-COMPETITIVE BEHAVIOR AND THEIRLOCAL COMMUNITIESOUTCOMES
G4-SO3G4-SO8BUSINESS UNITS ANALYZED FOR RISKS RELAT- MONETARY VALUE OF SIGNIFICANT FINESED TO CORRUPTION
G4-SO11
G4-SO4
NUMBER OF GRIEVANCES ABOUT IMPACTS
COMMUNICATION AND TRAINING ON ANTION SOCIETY FILED, ADDRESSED, AND
CORRUPTION POLICIES AND PROCEDURESRESOLVED THROUGH FORMAL GRIEVANCEMECHANISMS

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SOCIAL: SOCIETYDMA SODISCLOSURE ON MANAGEMENT APPROACH
Agilent’s policies, values, organization, and management systems apply across all our
global businesses. They are designed to:Reduce our negative impacts on the environmentProtect the occupational health and safety interests of our employeesEnsure customer requirements are metEnhance our value to our communities



Ensure the highest levels of quality in our products and services

Increase our competitiveness

Create a consistent approach across business groups, where applicable

Meet the expectations of our stakeholders

Conduct business in an ethical mannerAgilent considers external charters, principles, and guidelines that have been developed
through multi-stakeholder processes to guide our business activities.
We also participate in a variety of intra- and cross industry forums to address emerging
issues, develop industry-wide approaches to social and environmental challenges, andcooperate with governments, non-governmental organizations (NGOs), and other stakeholders on common concerns.
As part of our Corporate Citizenship Objectives, Agilent strives to be an economic,
intellectual, and social asset to each nation and community where we conductbusiness.
Agilent has been consciously and strongly committed to community involvement
through many initiatives - Agilent Technologies Foundation, Agilent Giving Campaign,and other signature programs aimed at giving back to the community.

Anti-Corruption
Agilent does business directly or indirectly in over 120 countries around the globe, eachof which has its own unique laws, customs, and business practices. Agilent requires its
employees and business partners in all geographies to conduct their affairs with uncompromising integrity and will not tolerate corrupt activities of any kind. Agilent prohibits
promising, offering, giving to, or receiving from, any individual anything of value or
personal benefit with the expectation of receiving a favor, a grant of business, or any
other business advantage in return. Such actions are sometimes referred to as bribes,
kickbacks, or quid pro quos.

Agilent is committed to complying with:The laws and regulations of each country where Agilent conducts business;

The laws and regulations of the United States, including the Foreign Corrupt
Practices Act;Other international anti-corruption laws and regulations, including the U.K. Bribery
Act of 2010 and the OECD Anti-Bribery Convention, to which 38 countries are signatories;

Agilent’s Standards of Business Conduct; andAgilent’s policies and procedures.

Our commitment incorporates the common elements of anti-corruption laws and regulations worldwide that apply to Agilent’s business. Agilent managers are responsible forpromoting awareness of, and enforcing compliance with our Global Anti-corruption
policy among their reports at all levels, and do not actively or passively authorize or ignore corrupt activities in their organization.
that provides guidance on social responsibility. Agilent aligns with ISO 26000 standards
as part of our social responsibility practices. As such, Agilent’s Social and Community
initiatives align with ISO core subjects: Organizational Governance 6.2, Fair Operating
Practices 6.6, and Community Involvement and Development 6.8.

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SOCIAL: SOCIETY
Anti-Competitive Behavior

Coordinates and tracks Standards of Business Conduct certification activities,

Agilent is committed to competing vigorously and fairly in all markets in which we dobusiness. We place the highest importance on maintaining compliance with competition
laws globally. To achieve this goal, all Agilent employees must adhere to some very
important principles when interacting with competitors, resellers, customers andgovernment employees.



Facilitates a full curriculum of online ethics and compliance training,

Maintains the Compliance Hotline that assists employees and other stakeholders
with reporting complaints and asking questions,

Coordinates investigations of allegations of suspected misconduct, and

Supports our compliance liaison partners within each business and geography toensure employees are aware of, and comply with our Standards of BusinessConduct and other Agilent policies.

In dealing with any government investigators, employees are instructed to follow the
below guidelines:

If government investigators contact or visit an Agilent site, never resist or obstruct
the investigation or adopt a defensive attitude. Immediately contact the most seniorsite manager, the country general manager, and a representative of the Legal
Department.
If you choose to speak with government investigators, always speak truthfully andcompletely. Never conceal, destroy or remove any documents or other information
to avoid detection during an investigation.

Every Agilent employee is required to read and understand Agilent’s Antitrust andCompetition Law Compliance Manual and comply with applicable competition
laws. Employees are trained through both computer-based and live trainings oncompetition law on an annual basis and as needed. Employees are trained to report any
evidence of misconduct directly to the Legal Department or via the Compliance Hotline.
Compliance
Our compliance and ethics program has its roots in our Standards of Business Conduct,
which has governed employee behavior since Agilent was part of HP. Our commitment
to ethics and compliance begins at the highest levels of the company. The program ismanaged by the Chief Compliance Officer (CCO), who reports directly to the GeneralCounsel and has a reporting relationship to the Audit & Finance Committee of the Boardof Directors. The CCO is supported by a team of direct reports located in all major
regions in which Agilent does business, as well as a business compliance liaison
network embedded in business operations.
Under the leadership of the Chief Compliance Officer, the Global ComplianceDepartment:

G4-SO1PERCENTAGE OF OPERATIONS WITH IMPLEMENTED LOCAL COMMUNITY ENGAGEMENT, IMPACT ASSESSMENTS, AND DEVELOPMENT PROGRAMS
Volunteerism is a key element of our core values, and the cornerstone of our corporate
citizenship efforts. Agilent employees may use up to four hours of company time permonth, with manager approval, to work on company supported or sponsored community
activities. Learn more at Agilent’s Volunteer Policy.
The annual Agilent Giving Campaign provides employees the opportunity to support a
broad range of eligible non-profit organizations in their communities in the areas ofhealth and human services, arts and culture, education and literacy, environment andconservation, and family and civic betterment.
The Giving Campaign is implemented in Canada, China, Denmark, England, Hong Kong,
India, Japan, Scotland, Spain, Taiwan and the United States. Agilent employees maketheir communities a better place to live and work through the generous contributions
made during the Giving Campaign. The Agilent Technologies Foundation matches employee contributions dollar-for-dollar, doubling the employee donation and allowing theFoundation to invest and support our employees’ preferred charities.
Besides the Giving Campaign, the Agilent Technologies Foundation supports other initiatives to enhance, enrich and support the communities in which Agilent operates.
Details of projects supported by Agilent Technologies Foundation in 2016 are reported
under G4-EC8 and page number 38-39

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SOCIAL: SOCIETY
G4-S02OPERATIONS WITH SIGNIFICANT POTENTIAL OR ACTUAL NEGATIVE IMPACTS ON
LOCAL COMMUNITIES

G4-SO7TOTAL NUMBER OF LEGAL ACTIONS FOR ANTI-COMPETITIVE BEHAVIOR, ANTITRUST, AND MONOPOLY PRACTICES AND THEIR OUTCOMES

Agilent did not experience any new event that had a negative impact on Agilent’s local
communities.

Agilent policy forbids anti-competitive behavior, antitrust, and monopoly practices andin current reporting period, there was no legal action for antitrust and anti-competitive
behavior.

G4-SO3
PERCENTAGE AND TOTAL NUMBER OF BUSINESS UNITS ANALYZED FOR RISKSRELATED TO CORRUPTION

100 percent of Agilent business units were analyzed for risks related to corruption
during the reporting period.
G4-SO4
COMMUNICATION AND TRAINING ON ANTI-CORRUPTION POLICIES AND PROCEDURES

G4-SO8MONETARY VALUE OF SIGNIFICANT FINES AND TOTAL NUMBER OF NONMONETARY SANCTIONS FOR NON-COMPLIANCE WITH LAWS AND REGULATIONSAgilent has not received any significant fines associated to product non-compliance nor
has Agilent been sanctioned for product non-compliance. In addition, Agilent has nodispute resolutions.

100 percent of management and non-management employees were required to receive
anti-corruption training during the reporting period.
G4-SO5ACTIONS TAKEN IN RESPONSE TO INCIDENTS OF CORRUPTION
Agilent has a formal process for investigating and resolving allegations of corruption,
should they occur.
G4-SO6TOTAL VALUE OF FINANCIAL AND IN-KIND CONTRIBUTIONS TO POLITICAL PARTIES,POLITICIANS, AND RELATED INSTITUTIONS BY COUNTRY
Agilent contributes to dialogue and decision-making on public policies affecting thecompany, our employees, and our operations. Specific questions about our politicalactivities can be submitted via www.agilent.com/go/contactus.

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SOCIAL: PRODUCT RESPONSIBILITIESDMA PR

G4-PR5DISCLOSURE ON MANAGEMENT APPROACH PR

PRACTICES RELATED TO CUSTOMER

G4-PR1SATISFACTION

PRODUCT AND SERVICES HEALTH AND SAFETY

G4-PR6IMPACTS

SALE OF BANNED OR DISPUTED PRODUCTS

G4-PR2

G4-PR7TOTAL NUMBER OF INCIDENTS OF NONCOMPLIANCE CONCERNING MARKETINGNON-COMPLIANCE WITH REGULATIONS AND
VOLUNTARY CODES CONCERNING HEALTH AND
SAFETY IMPACTS

COMMUNICATIONS

G4-PR3
TYPE OF PRODUCT AND SERVICE INFORMATION

G4-PR8REQUIRED BY PROCEDURESREGARDING BREACHES OF CUSTOMER PRIVACY

G4-PR4TOTAL NUMBER OF INCIDENTS OF NONCOMPLIANCE CONCERNING PRODUCTINFORMATION AND LABELINGTOTAL NUMBER OF SUBSTANTIAL COMPLAINTS
G4-PR9MONETARY VALUE OF SIGNIFICANT FINES FORNON-COMPLIANCE CONCERNING PRODUCTS ANDSERVICES

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SOCIAL: PRODUCT RESPONSIBILITIESDMA PRDISCLOSURE ON MANAGEMENT APPROACH PR
Agilent’s Business Management System (BMS) is designed to support our businessgroups, so that Agilent products, services, and interactions consistently and effectively
meet customer expectations and applicable regulatory requirements, and provide amechanism for continual improvement.
The Agilent BMS provides a framework from which business groups and operations canmake decisions appropriate to their specific business, customer, and geographic needs
while ensuring that applicable minimum standards are met, and describes the minimum
standards and the required processes for the business groups’ business management
systems that are designed to conform to ISO 9001:2008. Each business group maintains
a business management system to illustrate its specific required processes for meetingcustomer expectations and, where applicable, other standards such as ISO14001, ISO/IEC 17025, AS 9100, ISO 13485, or TL 9000. Agilent’s infrastructure organizations
provide centrally managed, business critical services, and operate as internal service
suppliers to the business groups.

depends a great deal on trust. This trust begins with our commitment to respecting aswell as protecting their personal information. The key to providing an adequate level ofprivacy is the business-wide implementation of an effective internal Privacy Program.
The program must address the legal and ethical issues regarding personal employee
and customer information. Our privacy program provides the necessary infrastructure toensure personally identifiable information is collected and used in a fair, lawful andhonest fashion. This information may be collected during on-line or off-line interactions/transactions.
G4-PR1PERCENTAGE OF SIGNIFICANT PRODUCT AND SERVICE CATEGORIES FOR WHICH
HEALTH AND SAFETY IMPACTS ARE ASSESSED FOR IMPROVEMENT
Agilent’s quality and environmental policies mandate we provide products and services
that meet legal and regulatory requirements, including applicable environmental, health,and safety standards. Agilent is committed to a continuous improvement of the environmental aspects and impacts of our products as demonstrated by Agilent’s ISO 14001
certificate, which is regularly audited by an external party.

Ensuring that our products and services are safe before they go to market is just one
part of our responsibility to customers. We also make certain that customers have easy
access to the information they want or need about those products and services. Pleaserefer to the Agilent Quality Policy

G4-PR2TOTAL NUMBER OF INCIDENTS OF NON-COMPLIANCE WITH REGULATIONS AND
VOLUNTARY CODES CONCERNING HEALTH AND SAFETY IMPACTS AND SERVICES
DURING THEIR LIFE CYCLE BY TYPE OF OUTCOMES

Agilent is firmly committed to technology leadership, having long invested heavily inresearch and development. Our breadth of disciplines and technologies enable uniqueand breakthrough advancements that often transcend traditional boundaries.

Agilent did not receive any regulatory non-compliance notices for the reporting period.

Agilent recognizes ISO 26000 as a reference document that provides guidance on social
responsibility. Agilent aligns with ISO 26000 standards as part of our social
responsibility practices. As such, Agilent’s Product Responsibility processes align withISO core subjects: Organizational Governance 6.2, Fair Operating Practices 6.6, andConsumer Issues 6.7.
Customer Privacy
At Agilent, protecting the privacy of our employees and customers is critical to our
success. The major part of this process is to treat their personally identifying
information (name, e-mail address, phone number, employee number, Social Security
Number/National ID Number, etc.) appropriately. In the employee area, protecting theemployee’s privacy is paramount to the Agilent philosophy of respecting the individual.
For customers, we recognize that building a long-term business relationship with them

G4-PR3
TYPE OF PRODUCT AND SERVICE INFORMATION REQUIRED BY PROCEDURES AND
PERCENTAGE OF SIGNIFICANT PRODUCTS AND SERVICES SUBJECT TO SUCHINFORMATION REQUIREMENTS
Agilent complies with required labeling for substance identification in our products inaccordance with required regulations, and safe use guidance for products produced by
Agilent. Ninety percent of Agilent products and services are covered and assessed forcompliance with these guidelines. Annually Agilent communicates materials specifications through the “General Specifications for Environment” to its suppliers to informthem of banned chemicals/materials that should not be included in material/parts/
products bought by Agilent to ensure compliance with global regulations and minimize
the environmental impact of its products and operations. Agilent also provides Material
Safety Data Sheets with Agilent and third-party-provided chemicals supplied
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SOCIAL: PRODUCT RESPONSIBILITIES
standalone or with products for safe use. Agilent and OEM products and battery labels
include a waste container symbol for help in proper disposal. The company also
operates an end-of-life customer returns system. In addition, Agilent provides end-of-life
management options where legally required. Reuse programs are offered for selected
Agilent products. The programs address the requirements posed by the European WEEE
(Waste from Electrical & Electronic Equipment) Directive. Please see Agilent’s Take
Back Program.
G4-PR4TOTAL NUMBER OF INCIDENTS OF NON-COMPLIANCE WITH REGULATIONS AND
VOLUNTARY CODES CONCERNING PRODUCT AND SERVICE INFORMATION AND LABELING, BY TYPE OF OUTCOMES
Agilent had no incidents of non-compliance regarding products or non-complianceissues regarding labeling. In addition, Agilent did not have any non-complianceincidents for product-related claims during the reporting period.

G4-PR5
PRACTICES RELATED TO CUSTOMER SATISFACTION, INCLUDING RESULTS OFSURVEYS MEASURING CUSTOMER SATISFACTION
Through the Agilent Customer Satisfaction Program, we survey customers whointeract with various touch points across our businesses and regions, and we provide
continual updates to our management. In addition, the Agilent Market Survey provides ameasure of our customers’ loyalty compared with the loyalty of our competitors’
customers. The results are used to identify opportunities for growth and areas where
additional business investments are warranted.
Agilent is associated with trust, safety, and success due to its heritage, breadth of highquality products, and long-standing reputation. Our products are the top driver ofcustomer loyalty, therefore making the Agilent Product Survey (APS) an integral part ofthe customer satisfaction program. APS measures customer satisfaction with all major
Agilent products and software under multiple satisfaction parameters or drivers (See a
few examples below.)
PRODUCT SATISFACTION DRIVERSSOFTWARE SATISFACTION DRIVERS- Reliable performance and results- Good value for the price- Easy to use- Helps save customer’s time
- Contains leading edge technology- Has user manuals and documentation- Easy data analysis, reporting and workflow designing- Software issues are resolved quickly- Upgrades or patches are available when needed- Able to function without crashes or service interruptions

APS is a global survey evaluating product performance in the U.S., Australia, China,
France, Germany, India, Ireland, Italy, Japan, New Zealand, Russia, Singapore, Thailand,
and the U.K. The results are provided to quality managers across divisions, and arethoroughly evaluated to identify specific problem areas to address, and to tailor future
product improvements.
G4-PR6SALE OF BANNED OR DISPUTED PRODUCTS
Our brand is shaped by every experience customers, partners, shareholders, andconstituents have with Agilent. Every action we take ensures that these experiences
consistently build and reinforce Agilent as the world’s premier measurement company.
Our internal Brand Identity System has a rigorous process for claim substantiation andis aligned with Federal Trade Commission and legal guidelines.
G4-PR7TOTAL NUMBER OF INCIDENTS OF NON-COMPLIANCE WITH REGULATIONS AND
VOLUNTARY CODES CONCERNING MARKETING COMMUNICATIONS, INCLUDING
ADVERTISING, PROMOTION AND SPONSORSHIP BY TYPE OF OUTCOMES
Agilent had no incidents of non-compliance during the reporting period.
G4-PR8TOTAL NUMBER OF SUBSTANTIAL COMPLAINTS REGARDING BREACHES OF CUSTOMER PRIVACY AND LOSSES OF DATA
Agilent is unaware of any complaints regarding breaches of customer privacy and lossof data. To demonstrate the importance of customer privacy, Agilent has entered into
three voluntary data privacy programs: the U.S.-EU Safe Harbor, U.S.-Swiss Safe Harborand TRUSTe.
For more information, please see: Agilent Customer Privacy Statement.
G4-PR9MONETARY VALUE OF SIGNIFICANT FINES FOR NON-COMPLIANCE WITH LAWS
AND REGULATIONS CONCERNING THE PROVISION AND USE OF PRODUCTS ANDSERVICES
Agilent had no incidents of non-compliance regarding product, labeling, or noncompliance incidents for product-related claims during the reporting period.
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Agilent After School A hands-on science program targeted at children from the ages of 9 to 13 Injury/illness rate The calculation for the injury/illness rate is based on the number of recordable occuyears and supported by Agilent employee volunteers.
pational injury/illness cases multiplied by 200,000 then divided by the hours worked for the same time
period in which the injuries occurred. For example, if you had two injuries in a quarter and 50,000 hours
BMP Best Management Practices
worked, then the calculation would be: 2 x 200,000/50,000 = 8.0 injury/illness rate.
BMS Business Management System
CO2 Carbon dioxide. A gaseous by-product of energy generation and energy use that is known
to contribute to global warming.
EHS Environmental, health, and safety.
EHSMS Environmental, health, and safety management system.
EHSSR Environment Health, Safety and Social Responsibility
ESR Environmental and Social Responsibility.
Fiscal year - November 1 to October 31.
FTC Federal Trade Commission

ISO 14001 An international standard issued by the International Organization for Standardization (ISO)relating to environmental management systems.
ISO 26000 A voluntary international standard providing guidance on social responsibility.
Kiloton 1 kiloton = 1,000 metric tons.
1 kiloton = 1,000,000 kilograms.
Lost-workday case Recordable cases involving lost workdays beyond date of injury (more serious
injury/illness).
Lost-workday case rate The lost-workday case rate provides information on the number of occupational
lost-workday injury/illness cases multiplied by 200,000, then divided by the hours worked for the sametime period in which the injuries occurred. For example, if you had one lost-workday injury/illness case ina quarter and 50,000 hours worked, then the calculation would be:
1 x 200,000/50,000 = 4.0 lost-workday case rate.

Greenhouse gases For the purpose of this report, greenhouse gases are the six gases listed in LTL Less-Than-Truckload
the Kyoto Protocol: carbon dioxide (CO2); methane (CH4); nitrous oxide (N2O); hydro fluorocarbons (HFCs); perfluorocarbons (PFCs); and sulphur hexafluoride (SF6).
Megawatt hour 1 megawatt hour = 1,000 kilowatt hours.

Gigajoule 1 gigajoule = 277.78 kilowatt-hour.

ODS Ozone Depleting Substances

GRI Global Reporting Initiative. An independent global institution that is developing a generally Recordable injury/illness case Occupational injury/ illness involving medical treatment beyond first aid.
accepted framework for sustainability reporting. For more information go to
Diagnosed occupational illness, or workdays lost beyond date of injury.
www.globalreporting.org
RoHS Restriction of Hazardous Substances
GSE Agilent General Specification for the Environment at www.agilent.com/environment/
VOC Volatile Organic Compound
GSE.pdf. Agilent’s general requirements for restricting or prohibiting certain substances in
products manufactured for or delivered to Agilent.
WEEE Waste from Electrical and Electronic Equipment
HAP Hazardous Air Pollutants
ILO International Labour Organization. For more information, go to www.ilo.org/global/
index.htm.

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DOWNLOAD
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CONTACT US
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United States© Agilent Technologies Inc. 2017
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