zoomMediaPlus and RestorePoint embrace
ThoughtSpot for blazing fast BI on AWS

Executive Summary
zoomMediaPlus provides cellular connectivity, provisioning and billing tomobile service providers, resellers, and brand retailers. RestorePoint developed
the IoT Studio Platform that utilizes ThoughtSpot's search and AI-driven
analytics capabilities to provide business intelligence (BI) to customers as partof a portfolio of data management services. When zoomMediaPlus acquired amobile billing and operations support system with an Amazon Redshift
instance for cellular data management, the increase in data, 1000s of lines ofprogramming code, and 100s of static dashboards to maintain and manage
appeared insurmountable. By using RestorePoint’s IoT Studio Platform,
powered by ThoughtSpot, zoomMediaPlus eliminated significant overhead
and 100s of summary tables by directly connecting to Redshift. A once
incalculable number of steps to run the process is now down to about 6, andzoomMediaPlus and RestorePoint estimate that the process of searching data
is 70-80% more efficient.

About zoomMediaPlus

zoomMediaPlus is a full-service
mobile virtual network Operator,
Enabler, and Aggregator providing
cellular connectivity, provisioning
and billing system services acrossthe spectrum of mobile service
providers, resellers, and brandretailers.

Challenge
As a mobile virtual network operator and aggregator (MVNOA),
zoomMediaPlus private labels their cellular services for other businesses. Eachbusiness has their own KPIs and reporting requirements; encapsulated andvisualized in “Dashboards”. In order to meet these requirements, imagine that
the Redshift instance contains billions of rows of cellular service records, andthe only way to render the dashboards with usage and trend reports is all code
based. Picture duplicating databases for each business, creating numerous
summary tables from each database and running a visualizer for thedashboards. Compounding that difficulty, zoomMediaPlus had the added
burden of maintaining all the code and writing more code if dashboardschanged or new ones were needed.
zoomMediaPlus and RestorePoint knew that this process was neither
sustainable nor scalable. “The first red flag was the summary tables. It was astep in the process that didn't really need to be there,” said Dave Albano,
President and CEO of RestorePoint. “But coding for the dashboards was also aproblem. So much overhead went into creating dashboards that werecustomer-specific or difficult to maintain,” added Albano. Together
zoomMediaPlus and RestorePoint went in search for a solution, only to arriveat the conclusion—from different angles—that ThoughtSpot was the answer.

SolutionzoomMediaPlus is using RestorePoint’s IoT Studio Platform to connect directlyto Redshift and eliminate the need for summary tables. zoomMediaPlus
customers now query cellular records and create dashboards that are moremeaningful and useful for understanding performance and providing deeper
analysis. “The dashboards created through search and ThoughtSpot areinteractive, giving the ability to drill down in real-time,” said Albano.
ThoughtSpot and RestorePoint also worked together to help zoomMediaPlus
eliminate the need to create a database for each customer. Instead, thosecustomers can securely log into the IoT Studio Platform where data access canbe controlled all the way down to the row level.

About RestorePoint

RestorePoint utilizes Enterprisegrade software to move, protect,secure and analyze critical data forbusinessesnabling customers tomeet government-mandated
compliance requirements for data
privacy, encryption and recovery.

RESULTS• Eliminate 100s of summary tables• 6 queries vs. 100 lines of code
• Row-level security reduces risk
• 70-80% efficiency increase• Accelerate time-to-value with IoTStudio’s pre-built APIs

Results and benefits
By using ThoughtSpot, RestorePoint eliminated the challenges of maintaining
and supporting all the data mining analytics for zoomMediaPlus and theircustomers. Instead of coding, scripting, maintaining 100s of summary tables andduplicate databases, zoomMediaPlus customers can easily connect to the IoT
Studio Platform that interfaces directly to Redshift on AWS to produce
meaningful dashboards. Both companies estimate that the querying anddashboard process is now 70-80 percent more efficient. Both also mentionedthat the scalability of AWS infrastructure is a plus with a database of that size.
“It’s an extremely robust and scalable solution. The data is getting bigger andbroader, and yet we have the ability to grow and expand as we sign up morecustomers and our business lines grow.”— Richard Sfeir, CEO, zoomMediaPlus

The aha moment“It’s an extremely robust andscalable solution. The data isgetting bigger and broader,and yet we have the ability
to grow and expand as wesign up more customers andour business lines grow.”
Richard Sfeir, CEO,zoomMediaPlus

To help zoomMediaPlus understand the benefit of the ThoughtSpot solution,
RestorePoint conducted a side-by-side demonstration. It showed the 100s oflines of code it would take to get a static dashboard from the visualizer tool thatzoomMediaPlus was using. In parallel, it showed the few simple searchcommands that could be taken with ThoughtSpot to not only get the same result
but also to drill down in real time to more comprehensive set of visualized data.
“It was an aha moment. There was nothing like seeing it side by side, visualizing
it, interacting and gaining business intelligence in real-time - it cemented thedecision to move forward with the full implementation.” —Richard Sfeir, CEO,zoomMediaPlus

Creating a data exchange
The success of the zoomMediaPlus and RestorePoint analytics solution rests on
all the data components and data sources fitting together. The IoT Studio
Platform’s pre-built APIs are leveraged to accelerate time-to-value by seamlessly
making all the connections work in the data exchange architecture that serves as
the solution backbone.

The IoT factor
With RestorePoint’s IoT Studio Platform, businesses can manage cellular data
connectivity with one contract, one rate, one simple bill across all major carriers
on a global basis. The IoT Studio Platform integrates with RestorePoint’s security
and business analytics platform to connect event driven IoT cellular data with
OEM device and IoT business data, providing real-time visibility and control at
the user and application level. RestorePoint solutions have been adopted across
many industries including service providers, commercial real estate, healthcare,higher education, manufacturing and financial services.

Learn more about zoomMediaPlus and RestorePoint.

About ThoughtSpot
ThoughtSpot is a leader in search and AI-driven analytics. The world’s
most innovative enterprises use ThoughtSpot to empower every personin their organization, from C-suite executive to front-line employee, toquickly uncover data-driven insights.
Learn how ThoughtSpot can simplify your complex analytics and findtheir solutions in the AWS Marketplace.