Case StudyContent supply chain
advisory engagement
frees up team of five forenergy technology company

A series of eye-opening wins in its content creation, localizationand publication process has wowed this multinational company

Results ofthree-week activity
5-person localization teamcompletely freed of managing
web content publication
thanks to process automation,saving up to 750 days per year

75% reduction in processing
time for web images

Challenges

Solution

Despite using a number of digital tools tomanage content creation, localization andpublication for more than 70 websites, thiscompany was struggling with highly manual
processes (often to hand off content or tasks
from one tool to another).

The RWS Content Supply Chain (CSC) Advisory
team listened carefully to the company’s
objectives and perceptions of their own
problems, then carefully mapped their web
content processes, working with the relevant
stakeholders to reveal their daily challenges.

The five-person localization team, in particular,
was so consumed by the web publishingprocess, it had no capacity to take on otherwork that the business wanted it to do.

The resulting report showed that the company
had issues it hadn’t even identified, but alsohuge opportunities to reduce localization andpublication time and effort – not least by using
its existing technologies more effectively toautomate processes.

Reduced TCO by eliminating
unnecessary technology
customizations andrationalizing localization
processes

85%

reduction in web content
publishing time: identified asopportunity in roadmap for
further improvements

The output is much morethan expected and is foodfor thought!
Head of content, multinational provider
of energy technologies and services

This is the mostvendor-agnostic
presentation I’ve everseen. You guys clearlydid not come to sell,
but to solve issues.
Digital asset management (DAM)
technology provider to the customer

Want to find out more?
rws.com/content-advisory

About RWS
RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual
property services. We help our customers to connect with and bring new ideas to people globally by communicating
business critical content at scale and enabling the protection and realization of their innovations.
Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content
and market access challenges through our collective global intelligence, deep expertise and smart technology.
Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and approximately half ofthe top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across thetechnology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which weserve from offices across five continents.
Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange
regulated market (RWS.L).
For further information, please visit: www.rws.com© All Rights Reserved. Information contained herein is deemed confidential and the proprietary information of RWS Group*.
*RWS Group shall mean RWS Holdings PLC for and on behalf of its affiliates and subsidiaries.
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