LEM SUPPLIERS GENERAL REQUIREMENTS MANUAL

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LEM GROUP SUPPLIERS GENERAL REQUIREMENTS MANUAL CO.11.10.097.0 / Version 4

Table of Contents
1.

INTRODUCTION .......................................................................................................................................................... 3
1.1 Scope .................................................................................................................................................................. 3
1.2

2.

Expectations ........................................................................................................................................................ 3

GENERAL REQUIREMENTS ...................................................................................................................................... 3
2.1 ESG ..................................................................................................................................................................... 3
Environmental ..................................................................................................................................................... 3
Social........................................................................................................................................................... 3

Governance ......................................................................................................................................................... 4
Sustainable procurement..................................................................................................................................... 4
European REACH regulation and RoHS ............................................................................................................. 4

3.

4.

2.2

Code of Conduct (CoC) ....................................................................................................................................... 5

2.3

Conflict minerals .................................................................................................................................................. 5

2.4

Confidentiality/Intellectual Property – Non-Disclosure Agreement (NDA) ........................................................... 5

MANAGEMENT SYSTEM REQUIREMENTS .............................................................................................................. 6
3.1 Required management standards – Shall be done according to latest released versions .................................. 6
3.2

Management of the Supplier’s Subcontractors .................................................................................................... 7

3.3

Supplier Request for Engineering Change / Supplier Part Change Notification (SPCN) ..................................... 7

3.4

Traceability / FIFO / identification ........................................................................................................................ 9

3.5

Archiving.............................................................................................................................................................. 9

SUPPLIER SELECTION .............................................................................................................................................. 9
4.1 Qualification of a new Supplier ............................................................................................................................ 9
4.2

5.

Supplier selection for a new project ................................................................................................................... 10

PROJECT REQUIREMENTS..................................................................................................................................... 10
5.1 Interactive Purchase Questionnaire (IPQ) - CO.11.11.217.0............................................................................. 10
5.2

Quality commitment ........................................................................................................................................... 10

5.3

SAFETY MANAGEMENT (if applicable)............................................................................................................ 11
Safety characteristics ........................................................................................................................................ 11
Responsibility .................................................................................................................................................... 12
Deployment ....................................................................................................................................................... 12
Audit

5.4

......................................................................................................................................................... 13

Project management ......................................................................................................................................... 13
Risks analysis.................................................................................................................................................... 13
LEM special characteristics: requirements and drawings .................................................................................. 14
Project schedule ................................................................................................................................................ 15
DFMEA (Design Failure Mode and Effects Analysis) ........................................................................................ 15
PFMEA (Process Failure Mode and Effects Analysis) ....................................................................................... 15
Control plan / Safe Launch Plan (SLP) .............................................................................................................. 16

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Product and Process qualification ..................................................................................................................... 16
Deviation request .............................................................................................................................................. 17
PPAP: Automotive request ................................................................................................................................ 17
Statistical study for measurement and testing equipment – GR&R ................................................. 17
Statistical study for machine and process – capability – Cmk & Cpk ............................................... 18
Statistical Process Control (SPC) .................................................................................................... 18
Initial samples qualification of the subcontracted product ................................................................ 18
Qualification process audit ............................................................................................................... 19
Prototypes / Off tools ....................................................................................................................... 19
Status of parts throughout a project ................................................................................................. 19
Tooling ............................................................................................................................................. 19
6.

7.

8.

MANUFACTURING REQUIREMENTS ...................................................................................................................... 20
6.1 Yearly Re-qualification....................................................................................................................................... 20
6.2

Product / Process improvement ........................................................................................................................ 20

6.3

General continuous improvement ...................................................................................................................... 20

SUPPLIER NON-CONFORMITY MANAGEMENT PROCESS (SNCR) .................................................................... 20
7.1 Notification......................................................................................................................................................... 20
7.2

Response to SNCR: Timing requirements......................................................................................................... 21

7.3

Controlled Shipment Level (CSL) ...................................................................................................................... 22

7.4

Non-compliance costs ....................................................................................................................................... 22

SUPPLIER EVALUATION ......................................................................................................................................... 23
8.1 Biannual global performance rating ................................................................................................................... 23
8.2

Quarterly quality performance rating ................................................................................................................. 23

8.3

Process audit..................................................................................................................................................... 24

8.4

Supplier status................................................................................................................................................... 25

9. SUPPLIER ISSUE ESCALATION ............................................................................................................................. 26
10. USEFUL DOCUMENTS ............................................................................................................................................. 26
10.1 List of LEM applicable documents ..................................................................................................................... 26
10.2 External links and documents............................................................................................................................ 27
11. GLOSSARY / ACRONYMS ....................................................................................................................................... 27
12. DOCUMENT HISTORY .............................................................................................................................................. 28
13. SUPPLIER AGREEMENT.......................................................................................................................................... 28

WriterEmmanuel Cognard

CheckerApproval

CLEM

VersionNatasha Bastien

CO.11.10.097.0

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LEM GROUP SUPPLIERS GENERAL REQUIREMENTS MANUAL CO.11.10.097.0 / Version 4

1. INTRODUCTION
1.1 ScopeThis manual applies to all Suppliers - Direct and Indirect, Contractors and Vendors to LEM
INTERNATIONAL SA & its affiliate who provide services, components, parts, assemblies, or subassemblies which are used to produce LEM product.
External services outside this scope remain on each contracting process owner and their management
is not directed by this manual.
1.2 Expectations
All external suppliers (Direct and Indirect, Supply Chain and Tooling, Machinery & Equipment
Suppliers) are expected to comply with all requirements and expectations documented in this manual.
Suppliers are responsible for reviewing new and revised LEM Requirements including LEM’s
Customer Requirements and determining the impact on their Quality Systems and promoting
awareness of the LEM Supplier Manuel at their locations.
Each Direct and Indirect, Supply Chain and Tooling, Machinery & Equipment Supplier is expected tocomply with all requirements and expectations documented in this manual.

2. GENERAL REQUIREMENTS
2.1 ESGSuppliers commit to create a more sustainable and environmentally conscious environment. LEM
recognizes the importance of sustainability in all aspects of our business and look forward to working
closely with our valued suppliers to make a positive and long-lasting impact on Customers, society
and environment.
Therefore, we invite you to join LEM in our commitment to ESG (Environmental, Social andGovernance) principles and sustainable procurement.
The ESG principles are a guide to measure and improve our performance in four key areas:
Environmental
LEM is committed to reach Net Zero Carbon Emission within 2040 in minimizing ourenvironmental impact and promoting sustainability in all our operations:
We request our suppliers to adhere to the following principles:•

Reduce carbon emission across scopes 1, 2, 3.

•

Implement measures to reduce energy and water consumption.

•

Adopt responsible waste management practices and promote reduction, reuse, andrecycling.

•

Set targets to reduce carbon emissions internally and through the complete value
chain.
Social

LEM is committed to promote fair labor practices and being a driver of positive change in ourcommunities.

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We request our suppliers to adhere to the following principles:•

Ensure fair working conditions in your own workforce and workers in the value chain.

•

Certify equal treatment and opportunities for all.

•

Guaranty personal safety of consumers and/or end users•

Contribute significantly to the development of the communities in which we operate.

•

Ensure no child labour in your own workforce and through the whole value chain.

•

Ease actions to advance diversity, equity and inclusion within your own workforce andoperations.

•

Ensure full transparency throughout the supply chain.
Governance

LEM is committed to maintaining the highest standards of corporate governance and businessethics.
We request our suppliers to adhere to the following principles:•

Respect all applicable laws and regulations and promote a culture of integrity.

•

Ensure the right level of relationships management with suppliers including payment
practices.

•

Protect whistleblowers.

•

Shield against corruption and bribery
Sustainable procurement

LEM recognizes the importance of sustainable procurement in our supply chain.
We request our suppliers to adhere to the following principles:•Continually evaluate and improve the supply chain to promote ethical and sustainable
practices.

•Work to reduce the environmental impact of products and services supplied to LEM.

•

Provide data and reports when required on sustainable procurement practices andefforts to reduce environmental impact, for the sake of transparency andaccountability.

European REACH regulation and RoHS
LEM Suppliers must comply with the European Union Regulation n°1907/2006 or latest in application
concerning the Registration, Evaluation, Authorization and Restriction of Chemicals and any/all
amendments. This applies to Suppliers that provide substances on their own, in preparations or inarticles.
Web site: https://echa.europa.eu/regulations/reach/understanding-reach
The Candidate list of Substances of Very High Concern for authorization (SVHC) isregularly updated and available Web site: https://echa.europa.eu/candidate-list-table
The supplier must keep tracking of these updates. and shall send to LEM a new compliancecommitment for all the delivered products according to this new list(twice a year).

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The Supplier must prove that the concentration of the SVHC in the product delivered to LEM is underthe maximum level (ppm) authorized by the REACH regulation, therefore the detailed material’s
composition has to be done by the Supplier and at disposal of LEM when required.
The Supplier must comply with the RoHS directive or latest in application on the Restriction Of the useof certain Hazardous Substances in electrical and electronic equipment.
The Supplier must then anticipate and propose to LEM, as far as possible, products that alreadycomply with the Latest RoHS requirement.
Web site:
http://ec.europa.eu/environment/waste/rohs_eee/http://ec.europa.eu/environment/waste/rohs_eee/

2.2 Code of Conduct (CoC)
Supplier commits to comply with and to implement the principles set forth in the Code of Conduct of
LEM as communicated by LEM.
Upon reasonable notice to Supplier, LEM shall be entitled, at no charge by Supplier, to inspect
Supplier's premises during normal business hours with respect to the compliance to the terms of this
supplier manual and the LEM Code of Conduct. Supplier shall use its best endeavours to provide for asimilar inspection right by LEM on the premises of its subcontractors or suppliers. In the event thatsuch an inspection does not meet LEM’s requirements or other agreed criteria, Supplier shall, without
delay or cost to LEM, take the appropriate remedial measures and shall remedy the situation.
2.3 Conflict minerals
Suppliers commit to align with Section 1502 of the US law H.R. 4173 (Dodd-Frank Wall Street Reformand Consumer Protection Act) and the EU Conflict Mineral Regulation (EU) 2017/821. Suchregulations lay down supply chain due diligence and reporting obligations for EU and US importers of
products that contain metals derived from minerals that originate from conflict-affected and high-riskareas. These “conflict minerals” include tantalum, tin, gold and tungsten, or their derivatives.
To learn more, visit Web site:
http://www.responsiblemineralsinitiative.org/minerals-due-diligence/
In case of use of any metals derived from the minerals listed above, the Supplier is requested tocomplete the conflict minerals reporting template and return it to LEM. This template is referenced at
the end of this manual or can be downloaded at:
http://www.responsiblemineralsinitiative.org/reporting-templates/cmrt/
Digitalized portal as IMDS© or equivalent might be also used (LEM code is 16011)
In other hand European regulation is also acting on same requirement, pushing LEM entire supply
chain to commit to align with OECD Due Diligence Guidance within 2021, January 1st.
To learn more, visit Web site:
http://ec.europa.eu/trade/policy/in-focus/conflict-minerals-regulation/
2.4 Confidentiality/Intellectual Property – Non-Disclosure Agreement (NDA)LEM has many innovative and highly technical products and processes. LEM is constantly working on
new ideas, often with a Supplier as a partner. LEM expects its Suppliers to protect its intellectual
property and LEM requires confidentiality for all its business relations. LEM intellectual property
includes without limitation its patents, copyrights, trademarks, businesses processes, systems,
manufacturing processes, technical and marketing information, and strategic planning. LEM will
systematically propose the co-signature of an NDA.

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3.

MANAGEMENT SYSTEM REQUIREMENTS
3.1 Required management standards – Shall be done according to latest released versions

Application field
Quality Management System, for ANY ACTIVITY
ISO 9001➢ Mandatory, for every component supplier
Quality Management System，for AUTOMOTIVE applications

IATF 16949➢ Mandatory for high complexity component supplier➢ MAQMSR compliance for low complexity component supplier
Quality Management System, for RAILWAYS applications

ISO 22163➢ On request
Environmental Management System

ISO 14001➢ Mandatory
Occupational Health and Safety

ISO 45001➢ On request
General requirements for the competence of testing and calibration laboratories

ISO/IEC
17025 orNational
equivalent

ISO 26262➢ Mandatory accreditation for subcontracted calibration tests of current and voltage
transducers➢ The certificate of calibration, equipment under calibration and test report shall include
the mark of a national accreditation body
➢ Approved second-party assessment that Laboratory meets the intent of ISO.IEC 17025– or national equivalent – shall be performed if no prior assessment by a third-party
General Functional Safety requirements to be applied to safety-related systems that include
one or more electrical and/or electronic (E/E) systems and that are installed in series
production road vehicles (passenger vehicle, trucks, buses, trailers, semi-trailers andmotorcycles)➢

ISO/IEC
27001

On request

Information security management systems➢ On request

LEM will notify Suppliers about any additional management standards if needed.

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3.2

Management of the Supplier’s Subcontractors
1. Suppliers shall ensure that LEM and its Customers have access to the Supplier Subcontractor’sfacilities, working areas and records as applicable to enable verification that Subcontractors comply
and when investigating concerns.
2. Suppliers shall ensure that the sub-Contractor’s management system and process mastering arecompliant with the standards defined in this manual (particularly in case of safety characteristics: §6.4
applies).
3. Suppliers will ask the Subcontractors to provide evidence related to the process and supply chain
mastering on LEM request.
4. Suppliers will require their Subcontractors to provide all relevant certificates and the chemicalcomposition of materials and components used to manufacture the part / product delivered to LEM.
For relevant cases, the Supplier will require its Subcontractor to comply with REACH, RoHS andconflict minerals and fill in the relevant documents as described in §2.2 and §2.3 for the component,material or subassembly.
N.B.: This applies also in the case of a Subcontractor selected by LEM.

3.3

Supplier Request for Engineering Change / Supplier Part Change Notification (SPCN)
Prior to any Supplier changes being implemented, a notification for change must be submitted to LEM
Purchasing representative and SQE for authorization 90 days* before the proposed first shipping dateof the product.
It includes, but is not limited to, changes in manufacturing location (additions, closures, change ofownership, etc.), change of Subcontractors, change in manufacturing equipment/process, change ofdesign, change of measurement techniques or devices, change in material.
The following is the minimum content of the SPCN:
•
•
•
•
•
•
•
•
•
•
•
•
•
•

PCN tracking number
Product Identification (e.g. affected Supplier part number(s), affected product lines including
specific package types, product family)
LEM part number(s)Detailed description of change(s)Method, if applicable, of identifying changed productReason for change(s)Anticipated (positive and negative) impact on form, fit, function, quality or reliability.
If the change impacts a critical safety characteristic: it shall be highlighted in the SPCN.
Proposed first shipping date for change
Supplier qualification plan schedule and/or results, where applicable
Date when qualification samples are available
Date when final qualification data are available
Last date, if applicable, of manufacture of the unchanged productName, address, telephone, email, and fax number of Supplier contact

Services contractors must release a SPCN in the following conditions:••Certification / accreditation changes (e.g.: Scope and perimeter, Status, …)
Any modification that might be considered by the organization as a risk for LEM businesspurpose.

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As previously explained, LEM must be notified and must approve any process changes prior to
implementation. For his change request, the Supplier shall use the LEM template CO.11.11.694.0“LEM Group Supplier part change notification form” or any equivalent document.
In case the process change could impact any critical / safety characteristic, a specific notification must
be done 6 months minimum prior to the change.
Depending on the level of change required, LEM may formalize a modification follow-up (MFUCO.11.11.420.0), which is an evolution of the original IPQ in which the Supplier and LEM agree on thelevel and content of the qualification required.
N.B. Relocation or movement of any tool or manufacturing equipment is considered a significant
process change therefore it needs a new approval from LEM. Any noncompliance with thisrequirement could result in serious actions from LEM including loss of business.
*NB: for the following cases, the Supplier must respect the deadlines as follows:
Type of change
Change ofmanufacture site or
manufacture line

Official SPCN to send
to LEM

Descriptions of change
Change or adding or manufacture line

6 months prior to change

Close factory / change of site

12 months prior to change

Change of electrical characteristic
Change of software, firmware, register setting
Change of mechanical characteristic
Change of thermal characteristic
Change of function,
characteristics,
design and material

Change of storage condition
6 months prior to change
Change of moisture level
Change of safety characteristic
Change of design
Change of material
Change of plating: material or thickness

Product
discontinuity

Product discontinuity

12 months prior to change

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3.4

Traceability / FIFO / identification
Suppliers shall have a formal process to identify a product which enables tracking of the productthroughout the process, beginning with incoming raw materials and subcomponents and continuing all
along the supply chain to the LEM plant. The traceability system of the Supplier must enable theretrieval of the name of the Subcontractor sourced and the precise batches of the suspicious raw
material, component, semi-finished and finished product.
The stock (finished, semi-finished, components, raw materials) must be managed according to the
FIFO method to eradicate any risk of mixed batches.
In order to quickly identify any suspicious batches, the Supplier must respect the FIFO and must
define the appropriate manufacturing batch sizes, the appropriate marking of the parts, the relevant
information of the packaging labels and the expiry date if applicable.
The supplier shall be able to identify the suspicious raw material, sub-components, semi-finished orfinished parts to be isolated, and to retrieve all related process data for analysis.
Concerning the identification, the supplier shall use the LEM label model (CO.60.03.001.0) for the
packaging. In case the product contains critical safety / regulatory characteristics, the symbol shall bevisible on each packing unit.

3.5

Archiving
Unless otherwise specified by LEM, the Supplier must retain records for at least 10 years. This applies
to all documents and records that are linked to the product, process, tests and calibration activities
and contract (non-exhaustive list includes: Customer orders, project documents, control plan, work
instructions and task sheets, maintenance records, non-compliances, measurement equipment,
PPAP / IS submission file, delivery notes / shipping documents, work orders, tested products).

4. SUPPLIER SELECTION
The following sections are applicable for the direct material supplier only.
4.1

Qualification of a new Supplier
According to LEM Process, the following steps might be required:•

Vendor Evaluation Questionnaire and Purchasing Evaluation CO.11.11.258.0 to becompleted by the LEM Purchasing department.

•

Quality Risk Assessment CO.11.11.385.0 to be completed by the LEM Supplier Quality
department.

Conclusion of the 3 steps qualification
The Supplier enters the LEM official Supplier list
QualifiedAwardable for potential projects
Improvement needed

Improvement plan requested to enter the LEM official Supplier list

Not qualified

Supplier rejected

In the case of products with safety characteristics, a specific “Safety Management Audit” will be
performed by LEM prior to nomination.

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4.2 Supplier selection for a new project
IPQ
finalized
and signed

Supplier
proposal

The Supplier must be part of the LEM official Suppliers list before being selected for a new project.
Once the multi-Suppliers answers have been received (answer to RFQ and/or IPQ draft signed), allfinancial-technical-quality-EHS proposals will be studied. Then, LEM will select the Supplier to beawarded.

5. PROJECT REQUIREMENTS
The following sections are applicable for the direct material supplier only.

5.1 Interactive Purchase Questionnaire (IPQ) - CO.11.11.217.0
The technical, quality and logistic contract between LEM and its Supplier defines the mutualcommitments and responsibilities related to the purchased product. It defines the content of the initialsubmission file to be submitted to LEM.
Both parties commit to respect the terms of this contract by signing it at the beginning of the project.

5.2 Quality commitment
The quality goal fixed by LEM in the IPQ, or equivalent contractual agreement is highly valuable data
for the entire project lifecycle. This goal defines the level of efforts and methods required to guarantee
the process quality level expected by LEM and its final Customer.
Unless otherwise specified by LEM, due to specific Customer requirements, the quality goals aredefined according to the production forecasts as follows:

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SUPPLIER QUALITY COMMITMENT
Non-compliance detected
Minimum monthly quantity

At LEM (I1, I2) *At LEM Customer (I3) *At LEM or at LEM Customer(I4) *

PPM
Incident target
Target permitted

PPM
TargetPPM
TargetIncident target
permitted

0

0

0

0

0

0

0

0

≤ 1 incident
60 000 < Qty

5≤ 1 incident
1.5

per year
30 000 < Qty ≤ 60 000

per year≤ 1 incident
10≤ 1 incident
2.5

per year
5 000 < Qty ≤ 30 000

per year≤ 1 incident
60≤ 1 incident
30

per yearQty ≤ 5 000

per year≤ 1 incident
N/A≤ 1 incident
N/A

per year*

Incident target
permitted

per year

I1: defective part detected at the incoming inspection
I2: defective part detected in the LEM production workshop
I3: defective part detected by a LEM Customer
I4: safety / regulation characteristic, or recurrent issue

5.3 SAFETY MANAGEMENT (if applicable)
Some of the components, parts, assemblies, or sub-assemblies provided to LEM by the Supplier may
have special critical characteristics: SAFETY CHARACTERISTICS. In that case, the following specificrequirements are applicable.
Product safety is the ability of a product to be safe for its intended use: it means that it is not likely tocause personal injury or property damage within its intended purpose and any reasonably foreseeablemisuse.
A safe product is free of safety-related defects, compliant with applicable safety standards andregulations, and safe to use during its normal life cycle.
SAFETY MUST BE A PRIORITY AND AN OBLIGATION FOR EACH OF US.
The main objective is to develop products that assist in preventing accidents from occurring or, in theevent an accident does occur, to minimize the consequences for the end user. The Supplier’s
contribution to safety lies in developing innovative solutions, implementing safety features andproducing fully conforming products.
Safety characteristics

S

Safety critical related features are designed by the presence of thesymbol next to the featureon the drawing or in a specification. If any feature of a part is considered safety critical, the part isconsidered as a safety critical part. All the activities related to safety management are required if any
feature of a part is identified as having an impact on safety, and the part is considered safety critical.
A safety characteristic is a product characteristic or manufacturing process parameters which canpotentially affect safety of any end users (accident, injury…).

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Responsibility
The delivery of safe, fully conforming products to LEM is the Supplier’s responsibility and is part of the
Supplier’s contractual commitment. Any assistance provided by LEM does not in any way limit theSupplier’s responsibility to supply parts that conform to all technical specifications, standards,
regulatory, contractual and legal demands.
The Supplier is responsible to ensure that all sub-suppliers and contractors are aware of and comply
with the requirements related safety requirements. The Supplier must have procedures and practices
to ensure an adequate level of control and requirements at all sub-suppliers whose product orprocesses could influence safety related features.
The Supplier assumes all responsibility for the quality of considered safety critical parts, that areshipped directly to LEM by one of their chosen sub-suppliers.

LEM MUST BE NOTIFIED IMMEDIATELY IN THE EVENT A NON-CONFORMANCE OR
POTENTIAL CUSTOMER RISK IS IDENTIFIED.
Deployment
S

Identification with thesymbol: safety critical characteristics must be clearly identified
throughout the manufacturing process and in all associated documentation such as risks analysis (e.g.
FMEA), control plans and working instructions (including incoming inspection if applicable). The
machines and tools which have a direct or indirect influence on a safety feature must be identified
also. The packaging shall be identified with the symbol as well (could be directly printed in the packing
label).
Production requirements: LEM shall define in the IPQ specific requirements related to the safetycharacteristics. In that case, these apply and supersede the general requirements. This could be (notlimited to):•Mandatory repeatability and reproducibility on safety characteristics (is measurable
characteristic).

•

Higher Cp and Cpk requirements.

•

On-going Statistical Process Control.

•

Electronic or automated poka yoke.

•

Ppk analysis at a certain frequency.

•

Yearly Requalification …

Data records resulting from SPC, automated checking and inspection results must be available uponrequest by LEM. The data must include identification of the production lot or serial number information.
NEITHER REWORK NOR DEVIATIONS ARE ALLOWED ON SAFETY CRITICAL FEATURES.
Training: The Supplier must train the personnel involved in the production of safety products orprocesses (operators, supervisors, including maintenance team…) (what are they for, consequences ifthey are not compliant, liability…).
Training status and authorization for all operators working on safety feature related workstation shallbe available.
As systematic preventive action, the Supplier shall not employ temporary workers on workstations
producing safety characteristics.

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Traceability: in addition to the basic traceability requirements, the Supplier shall have an effective
system of traceability that ensures that delivered product can be traced from a finished product in the
Customer application back to specific lots, sub-components, parts, blanks, and raw material.
The production history of a lot or serial number shall be available. This includes product or process
safety characteristics, tests records, process parameters influencing conformance, machine settings
influencing conformance, maintenance activity of machines, equipment, jigs, gauges and test
equipment, and personnel qualification records for operators performing the work.
Audit
Suppliers of safety critical components or assemblies must have safety system requirements
embedded in their quality management system and can demonstrate their ability to manage safety
critical features.
A Supplier who is supplying a part containing safety characteristics will be required to participate in a
specific Safety Management Audit. Potential Suppliers are required to achieve a passing score prior
to the award of business.
5.4 Project management
Risks analysis
By signing the IPQ,
1. The supplier confirms the product feasibility commitment base on IPQ requirements.
2. the Supplier commits to do a risk analysis base on FMEA methodology or equivalent
ensuring the evaluation of the three following topics:•

The special and important characteristics highlighted by LEM in the IPQ and theirassociated RPN (Risk Priority Number) regarding the customer effect.

•

All “points raised to be handled by LEM and the Supplier” (technical, Purchasing, quality,
etc...).

•All other critical points highlighted by the Supplier regarding its own process and the
project.

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LEM special characteristics: requirements and drawings

14

LEM GROUP SUPPLIERS GENERAL REQUIREMENTS MANUAL CO.11.10.097.0 / Version 4•Compliance with LEM-specified definitions and symbols or the organization's equivalent symbols or
notations, as defined in a symbol conversion table. The symbol conversion table shall be submitted
to LEM, if required•

In addition to these capability requirements, the processes must be under statistical control and thequality characteristics must be normally distributed.

In cases where the supplier does not meet these process capability requirements, the supplier shall
implement corrective actions and containment to ensure that defective material does not escape thesupplier’s process. Containment must continue until capability is achieved. Exceptions to theseprocess capability requirements will be communicated to the supplier by LEM in the IPQ.
Any exceptions to LEM process capability requirements will be handled on a case-by-case basis andmust be approved by LEM.
Project schedule
The project schedule will have to consider the results of the risk analysis as well as the following
topics:••••

LEM project main deadlines and quality deliverables
Internal product validation
Internal process validation
Subcontractor validation

N.B. the Supplier Advanced Quality Planning is agreed and signed according to LEM GROUPSUPPLIER ADVANCED QUALITY PLANNING REPORT-CO11.11.778.0

DFMEA (Design Failure Mode and Effects Analysis)
A Design FMEA can be asked for in the case where the Supplier is considered as the productdesigner or a co-designer.
If safety is concerned, actions will have to be considered with the highest priority.
PFMEA (Process Failure Mode and Effects Analysis)
The Supplier shall do a PFMEA study from the incoming inspection to the final delivery.
This PFMEA must include all specifications of the LEM product such as the special characteristics
mentioned in the IPQ. In relevant cases, the LEM symbols, as explained in § 5.4.2, will be mentioned
in the PFMEA study.
The PFMEA study will result in a general action plan which will be followed throughout the project until
all actions are completed.
N.B. FMEA guidelines can be accessed on the AIAG website:

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Control plan / Safe Launch Plan (SLP)As a result of the risks analysis and/or the PFMEA, the Supplier will provide the control plan from theincoming inspection to the final delivery.
This control plan must include all specifications of the LEM product such as the special characteristics
mentioned in the risk analysis. Characteristics will be identified with the LEM symbols as explained in§ 5.4.2.
On LEM request, a strengthened control plan also called “Safe Launch Plan” could be required for adefined period (for instance 90 days) or until the exit criteria specified by LEM have been satisfied.
A Safe Launch Plan might be required in case of a Supplier Part Change Notification or any criticalincident.

Product and Process qualification
5.4.7.1 Quality step validation by LEM
Initial Samples / PPAP
submission file from the
Supplier

Risk
Analysis

Product &Processdevelopment

Quality Step Notification (QSN)
to the Supplier if Q0 ➔ Q1
(Product approval)

LEM
product
approval

LEM
process
approval

Quality Step Notification (QSN)
to the Supplier if Q1 ➔ Q2
(Process approval)

Trial Period /Safe Launch
Plan

IS / PPAP submission file: the quality step of the product is Q0.
The Supplier submission file must contain all documents specified in the fields “Product Approval” and“Process Approval” of the IPQ.
N.B. Documents submitted must be electronic files (PDF) in English.
Initial samples must be identified “Initial samples” on the label used by the Supplier. The Suppliershould use the LEM label CO.60.03.001.0 as mentioned in the IPQ.
•

LEM product approval:

The product is validated and goes from Q0 to Q1 status if all the LEM requirements mentioned in the
IPQ field “Product Approval” have been submitted by the Supplier and are compliant.
•

LEM process approval:

The process is validated and goes from Q1 to Q2 status if all LEM requirements mentioned in the IPQ
field “Process Approval” have been submitted by the Supplier and are compliant.
The initial samples submission file is validated by LEM when Q2 status is reached•

Trial Period or Safe Launch Plan:

This defines the number of deliveries mentioned in the IPQ (usually 3) for which LEM will perform an
incoming inspection. At the end of this trial period, if no issue has been highlighted, the status of the
product becomes Q3 (the final validation step).

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•Quality Step Notification (QSN) - CO.11.11.340.0:

When the status of the product goes from Q0 to Q1, Q1 to Q2 or Q2 to Q3, the LEM Supplier quality
assurance sends the quality step notification to the Supplier to inform him about the product statuschange.
N.B. Even if LEM has approved the PPAP file and the initial samples, the Supplier remains
responsible for the product’s compliance with LEM specified requirements throughout the life cycle ofthe product. Therefore, in case of non-conformity, the Supplier must conduct the necessary corrective
actions.
N.B. For parts dedicated to the railways industry, subjugated to ISO 22163, requirement 8.4.3.1“Approval of special processes by LEM or its Customer, where required” can be applied.
Deviation request
Whatever the product status is (Q1, Q2 or Q3), if any non-compliance is detected, the Supplier must
submit a deviation request to LEM. After LEM formal acceptance, the Supplier will be allowed todeliver the parts with the relevant information of the deviation request on its label. The Supplier shalluse the label CO.60.03.001.0 as mentioned in the IPQ.
The deviation must also be mentioned in the delivery note.
PPAP: Automotive request
This requirement is applicable to subcontracted material for automotive products as specified in the
IPQ. The default PPAP level for all initial PPAP submissions shall be Level 3 unless otherwise
directed by LEM.
N.B.: PPAP latest edition guidelines can be accessed on the AIAG website.
Statistical study for measurement and testing equipment – GR&R
The Supplier must perform a Gauge Repeatability and Reproducibility study to check the acceptabilityof all measurement and test equipment (e.g., gauges, fixtures).
N.B.: a GR&R will be systematically requested for the means that are checking safety characteristics.
This study shall follow the AIAG MSA rules, whether for the methodology (operators’ number, parts
number…) or for the acceptance criteria (total R&R %, NDC).
The study results must be included in the PPAP / IS submission file.

Results

G R&R study acceptanceR&R < 10%The gauge or test equipment is suitable for use

10% < R&R < 30%

May be acceptable depending on the feature being measured.
(Requires LEM approval)

30% < R&R

Not acceptable for use on LEM products.

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Statistical study for machine and process – capability – Cmk & Cpk
This requirement is applicable for any Capability study impacting a special or critical characteristic.
The Cmk or machine capability index is the machine’s ability to repeat the same operation. Samples
picked up for measurement are produced in the continuation production flow without any machine
stop.
The Cpk or process capability index is the process ability to produce within Customer’s specification
limits. Contrarily to the Cmk, it considers additional variables: material, means, men, methods, andenvironment. Indeed, samples to be measured must be taken from several production orders.

Results

Cmk / Cpk study acceptancePart status

The machine is qualified, Process qualification can be extended
1.67  Cmk

Cmk < 1.67

Process Approval can be given (subject to Cpk compliance in the serial
life)

Q2

The process cannot be qualified, nor process approval given by LEM
Q1
Supplier improvements needed.

1.33  *Cpk

The process is qualified during the trial period also called Safe Launch
Plan

Q3

*Cpk < 1.33

The process cannot be qualified, nor process approval given by LEM
Supplier Improvements needed.

Q2 or Q1

• For the initial samples’ submission file, LEM may request only Cmk and Cm calculation in the IPQ.
• Cp and Cpk will be checked afterwards within the yearly requalification (§6.1).
• *Cpk: Capabilities requirements shall fit to Customer specific requirement first otherwise LEM standards apply(refer to specific IPQ).

Statistical Process Control (SPC)
The use of SPC shall be requested by LEM if the capabilities of the PPAP / IS submission don’t meetthe quality level expected (see requested capabilities). When using SPC, the recording frequency ofthe measured values in the graph must be defined to prevent any deviation from specification.
N.B.: SPC guidelines can be accessed on the AIAG website.
Initial samples qualification of the subcontracted product
The Supplier will be responsible for the Subcontractor initial samples / PPAP qualification.
The Supplier will ask his Subcontractor to provide all the necessary documents (control plan, FMEA,
process flow chart. etc.) in the PPAP / IS submission file to qualify the subcontracted part. The
Supplier must include all these documents in the LEM PPAP submission file if requested by LEM.
N.B.: Suppliers must keep and archive evidence that any / all materials or sub-components fullycomply with the specifications, industry or government regulations and standards, prior to use inproduction. This includes raw materials, coatings, treatments, sub-components, sub-assemblies etc.
All test reports will have to be done and included in the IS / PPAP file. All records of compliance must
be archived and available at any time for LEM during the product life cycle.
The Supplier shall request to his Subcontractor the same PPAP level (at least) as the one LEM
requests to him.

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Qualification process audit
The Supplier is responsible for implementing a self-assessment audit to qualify its process.
Base on supplier impact assessment LEM can perform an audit to qualify the process. It could bedone during the initial samples production.
LEM can also perform a Run@Rate audit to assess the production capacity of the Supplier to comply
with LEM forecasted volumes.
Prototypes / Off tools
When prototypes are built, the Supplier must use a label that specifies “Prototypes / Off tools” to send
the parts to LEM. The Supplier shall use the label CO.60.03.001.0 as mentioned in the IPQ.
The Supplier may be asked to provide relevant documents as agreed with the LEM project team.
Status of parts throughout a project
Part status

Functional

Final rawmaterial

Definitive
tool

Final
process

Mass
production

Engineering Samples/A Sample

✓







No

Prototypes/B Sample

✓

✓





No

Off Tools / First parts

✓

✓

✓



No

Initial Samples (IS)/C Sample

✓

✓

✓

✓

No

Trial period / Safe launch plan

✓

✓

✓

✓

Yes

✓ Mandatory

 Not mandatory

N.B.:
A-Sample: Functional prototypes, usually with limited drivability and low degree of maturity.
B-Sample: functional, basic prototypes with full drivability and a high level of maturity, they may becreated using pilot tools.
C-Sample: fully functional sample manufactured with series production tools.
Tooling
If LEM is the owner of the tool used by the Supplier to produce LEM specific parts:•••

A tooling contract CO.11.11.272.0 is signed between LEM and the Supplier.
LEM property must be permanently identified with a non-erasable marker means on the equipment
concerned once its payment is completed. Specific plates can be provided by LEM Purchasing.
Evidence of LEM property will be included in the IS / PPAP submission file by the Supplier.
The tool maintenance remains the Supplier responsibility if not otherwise specified in the tooling
contract.

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6. MANUFACTURING REQUIREMENTS
6.1

Yearly Re-qualification
Suppliers are expected to maintain the same process and quality level approved during the original
PPAP / IS submission throughout the life cycle of the product. Suppliers must be able to provide
evidence.
When requested by LEM in the original IPQ, the Supplier will have to perform a yearly process
requalification (sometimes restricted to a yearly capability study C pk on relevant characteristics) andwill have to transmit the results to LEM.
For automotive and in accordance with the AIAG PPAP manual, a yearly requalification Level 1(Warrant Only), Level 4 (Warrant and other documents as defined by LEM), or Level 3 (Fullsubmission) might be required.
This will be especially the case if safety characteristics on the products.

6.2 Product / Process improvement
Suppliers should constantly review FMEA (or another appropriate tool to integrate the lessons
learned) and include all issues and related solutions met in serial life or in project to avoid recurrent
mistakes on future developments.
6.3 General continuous improvement
The Supplier must continuously improve its organization and may work on relevant topics such as
reduction of rejects / rework, reduction of downtime / improved equipment utilization, improved
process capabilities, reduction of lead times, delivery times, improved measurement technologies. The
Six Sigma methodology should be applied to all areas of the business.
The Supplier must implement an internal scraps analysis throughout the entire cycle life of the
product.
The Supplier must promote a continuous improvement mindset to its Subcontractors.
All risks and opportunities identified during the business relationship shall be included in thecontinuous improvement program of the Supplier.

7. SUPPLIER NON-CONFORMITY MANAGEMENT PROCESS (SNCR)
7.1 Notification
LEM will notify the Supplier about an issue by email in the case of a minimal risk.
If a Supplier causes major quality issues or delivery issue, LEM will send a non-conformity report to
the Supplier and will ask him to fill in the LEM Group Supplier 8D report CO.11.11.659.0 or any
relevant for services.
N.B. The quantity mentioned in the report is the number of non-conforming parts found by LEM. The
Supplier must confirm the right number of non-compliant parts that are currently affected. Without any
feedback from the Supplier, the original quantity is reliable and is considered for PPM calculation.
NB. Any part returned by LEM to the Supplier cannot be scrapped without LEM agreement.

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7.2 Response to SNCR: Timing requirements
The Supplier shall master the 8D problem solving method and associated tools and respond to the
SNCR on the LEM model CO.11.11.659.0.
Within 24 hours – The Supplier must acknowledge receipt of the SNCR by mail and initiate
containment and the corrective action process.
Within 48 hours – The Supplier must complete the first 3 steps (D1 to D3 included), which define thecontainment plan and interim actions in place until action plans have been defined. The date of D3
receipt by LEM will be part of the Supplier quality performance.
NB. If LEM needs ready-for-use parts immediately, a securing sorting of the LEM stock might benecessary and initiated either by LEM at the Supplier’s expense, or by the Supplier, who sends
someone to LEM to do the sorting.
The Supplier must decide who will be responsible for the secure sorting within 24 hours of submission.
After this time, if no return from the Supplier, LEM will organize the sorting at Supplier cost.
Within 10 working days – The Supplier must complete the first 5 steps (D1 to D5 included), which
includes:the root cause(s) for non-detection and the root cause(s) for occurrence
corrective actions identified and planned for occurrence and non-detection root causes.
If permanent corrective action is not implemented, interim containment action must be implemented,
approved by LEM, and kept in place until the permanent corrective action plan is completed. The dateof D5 receipt by LEM will be part of the Supplier quality performance.
Within 20 working days – Unless otherwise agreed with LEM, the 8D report is completed. The
efficiency of actions defined in D5 has been checked. Lessons learned have been formalized in the
PFMEA. Any relevant document linked to the process / product has been updated. Actions have beenstandardized to similar processes and products.

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7.3 Controlled Shipment Level (CSL)

To revoke CSL, all the following conditions must be met:•••

Preventative measures must be implemented, and their effectiveness proved.
At least four weeks of defect-free additional 100% test.
or at least as many as defect-free parts of 5 delivery batches. during the additional 100% testing.

7.4 Non-compliance costs
After the non-compliance has been analyzed, if the Supplier is responsible, the costs involved will becharged back to him. This may include but is not limited to the cost of reworking, sorting of suspect
and non-conforming products, premium freight, down time / over time / line speed reduction, increased
inspection, late delivery, shipping errors, additional manpower, product or equipment damage,replacement materials / costs, reimbursement of all charges from LEM Customers, warranty costs,
LEM internal costs, and any other related costs.

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8. SUPPLIER EVALUATION
Services: LEM applies another evaluation process, proportional to the risk identified by the internal
contracting process owner.
8.1 Biannual global performance rating
Every 6 months, the LEM site Purchasing department officially informs the Key Suppliers about theircurrent rating based on quality, logistic and commercial performance. It is calculated as follows:Global Supplier Performance Index = IP (%) = 0.4*Q + 0.3*D + 0.3*R
Q: Quality performance
D: Logistic performance
R: Vendor performanceThis calculation is detailed in the “LEM Group Supplier Performance Rating” CO.20.00.369.0

Depending on his performance, the Supplier is classified as follows:

IP (%)

Supplierclassification

Consequences / LEM expectations

90 ≤ IPGood

OK for production

75 ≤ IP < 90

Acceptable

OK for production
OK for production with interim action.

50 ≤ IP < 75

Insufficient
The Supplier must provide a general improvement plan to the Purchasing
department
Immediate action and securement agreed by LEM mandatory prior to
production.

< 50

Unacceptable
The Supplier must provide a general improvement plan to the Purchasing
department.

In case of classification “insufficient” or “unacceptable”, LEM is authorized to implement a dedicatedon-site support plan to accelerate the improvement. Costs associated with this support will be
communicated upfront and then charged to the Supplier.
8.2 Quarterly quality performance ratingThis is the quality part of the global performance based on the quality performance during the time
period, it includes the non-conformity (SNCR) quality, Number of batch return, SPPM, Supplier Audit
and Critical Incident.
Depending on his performance, the Supplier is classified as follows:23

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Supplierclassification

Grade

Good

A

Preferred for project selection

80 ≤ QP < 90/95

Acceptable

B

Accepted for production and project selection

80 ≤ QP < 60InsufficientC

The Supplier must improve in the following months

QP < 60

Unacceptable

D

Supplier Improvement Program is triggered, the suppliermust provide an improvement plan to the supplier quality
department.

QP (%)

Consequences

95 ≤ QP
90 ≤QP (Plastic &Metal)

8.3 Process audit
Supplier and Subcontractor must assess their process based on industrial best practices and state of
the art technologies and international standards such as the following:
•
•
•
•
•
•

CQI-9 - Heat Treating
CQI-11- Plating
CQI-12 - Coatings
CQI-15 - Welding Process Assessment
CQI-17- Soldering Process Assessment
CQI-23 - Molding Process Assessment

LEM may perform a manufacturing process audit and a Run@Rate evaluation at any time in the entire
life cycle of the product at the Supplier facility or at a Subcontractor facility under supplier agreement.
In the case of products with safety characteristics, a specific “Safety Management Audit” will be
performed by LEM.
The audit result will be as in the following table:
IC = Index of Conformity (ref: process audit)
Risk

NO RISKLOW RISK

RatingResultIC ≥ 90%

Immediate qualification.

☺

"Medium risk" deviation(s) must be recovered by an action plan withevidence.

89% ≥ IC ≥ 80%

Qualification under reserve of an action plan.

☺

"Medium and Low risk" deviations must be recovered by an action planwith evidence. Re-audit no necessary if evidence is robust.

79% ≥ IC ≥ 70%
MEDIUM RISK

Qualification under reserve of an action plan.
"Medium, low and high risk" deviations must be recovered by an action
plan with evidence.
Re-audit mandatory for any "high risk" deviation

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No qualification possible (if both system audit & manufacturing audit
are assessed within that range)
69% ≥ IC ≥ 60%
HIGH RISK

New audit not authorized before 1 year.
Qualification under reserve of an action plan (if system audit or
manufacturing audit is assessed within that range)
Follow-up audit mandatory

IC ≤ 59%
HIGH RISK•No qualification possible (if system audit or manufacturing audit isassessed within that range)
Re audit not authorized

Action plan should be provided to LEM within 2 weeks after audit report released.

8.4 Supplier status
There are several possible status levels attributed to a Supplier after taking the 3 steps assessment
explained in §4.1:
Supplier status

Meaning

Qualification inprogress

New potential Supplier in the validation workflow (§4.1).

Qualified

In the LEM official Supplier list. Mass prod OK. Business allocation OK (§4.1).

New business hold

Mass Prod OK for existing products. Business allocation NOK

Phasing out

Mass prod OK (phase out plan in progress). Business allocation NOK.

No longer qualified

Mass prod NOK. Business allocation NOK.

New Business Hold decision
Any Supplier on NBH status will not be consulted by LEM nor awarded a new development with LEM.
That decision might be the consequence of:•••Poor global and/or quality performance rating (§8.1-8.2)
Poor audit result (§8.3)
Bankruptcy, financial risk, top management risks, geopolitical factors, etc.

The buyer in charge of the Supplier informs him about the new status and fixes the criteria forrecovering status.
Once the Supplier action plan is completed and satisfies the LEM recovering status criteria, he will
recover “Qualified” status.

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9. SUPPLIER ISSUE ESCALATIONThe escalation path at suppliers is the equivalent role to LEM’s organizations.
The escalation path at supplier should be documented, updated, and communicated to relative interface at LEM
once there is any change.

Remark: As the condition differs, the lead-time is just for reference.
Urgent Process: Production stop, Customer recall etc...
Communication will be written or verbal depending on the situation

10. USEFUL DOCUMENTS
10.1 List of LEM applicable documents
The Supplier shall understand and apply all documents cited in this manual and listed below. In thecase of a new project, the current version of the manual and documents will be sent to the Supplier.
He will then sign the IPQ as evidence of understanding and possessing all updated LEM
documentation to comply with this LEM Group Supplier General Requirements Manual.
LEM Code of Conduct for Business Partners

CO.11.11.624.0

LEM Group Non-Disclosure Agreement

CO.11.11.303.0

Tooling contract

CO.11.11.272.0

Interactive Purchase Questionnaire (IPQ)

CO.11.11.217.0

Quality Risk Assessment (Qualification audit)

CO.11.11.385.0

LEM Group Supplier Advanced Quality Planning Report

CO.11.11.778.0

LEM Group Supplier Initial Sample Report for PCB & PCBA

CO.11.11.537.0

LEM Group Supplier Initial Sample Report

CO.11.11.535.0

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LEM Quality Step Notification (QSN)

CO.11.11.340.0

LEM Group Supplier Packing Label Specification

CO.60.03.001.0

LEM Group Manufacturing process Audit

CO.11.11.273.0

LEM Group Supplier Part Change Notification Form (SPCN)

CO.11.11.694.0

LEM Group Modification Follow Up (MFU)

CO.11.11.420.0

LEM Group Supplier 8D report (Supplier Non-Conformity Report)

CO.11.11.659.0

LEM Group Supply Chain Agreement

CO.60.12.003.0

LEM Group Supplier-Partner information security requirement

CO.11.10.603.0

10.2 External links and documents
Conflict minerals template

http://www.responsiblemineralsinitiative.org/reporting-templates/cmrt/

Reach SVHC candidate list

http://echa.europa.eu/fr/candidate-list-table

AIAG Guidelines:

https://www.aiag.org/

11. GLOSSARY / ACRONYMS
8D / The 8 Discipline Problem Solving Report is a corrective action process typical to the Automotive Industry
that requires a specific process and 8 specific steps be followed.
AIAG / The Automotive Industry Action Group is an organization of component Suppliers and automotive
manufacturers which looks at ways to standardize processes and procedures for the industry and between
groups.
APQP / The Advanced Product Quality Planning is a quality tool used for product planning and defining controls.
Cpk / The Process Capability Index is a statistical tool used to estimate/calculate the capability of a process tomeet drawing requirements or specifications.
D-FFMEA / The Design / Process Failure Mode and Effects Analysis is an analytical method for evaluating therisks associated with the design / process of a product and for measuring the effectiveness of improvement
actions.
FIFO / First In, First Out, is an abstraction related to ways of organizing and handling data relative to time andprioritization. This expression describes the principle of a queue processing technique: The first part entering astorage area will also be the first to leave it so as to comply with the traceability standards.
GR&R / The Gauge Repeatability and Reliability is a statistical tool used to verify the effectiveness of a gauge toaccurately and consistently measure a product. It also defines the variability of the gauge in relation to thetolerance of the feature.
IPQ / The Interactive Purchase Questionnaire is the technical and quality contract between LEM and its Supplierthat defines the mutual commitments and responsibilities related to the purchased product. It defines the content
of the initial submission file to be submitted to LEM. Both parties commit to respect the terms of this contract bysigning it at the beginning of the project.
MSA / The Measurement Systems Analysis is a specially designed experiment that seeks to identify thecomponents of variation in the measurement.
OEM / The Original Equipment Manufacturers are the global manufacturers of original equipment supplied to
LEM.
PFMEA / The Process Failure Mode and Effects Analysis is an analytical method for evaluating the risks
associated with the process used to produce a product and for measuring the effectiveness of improvement
actions.

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PPAP / The Production Part Approval Process also means initial samples submission file for automotive
industry. Refer to AIAG guidelines and ISO IATF 16949 standards to check the content.
Ppk / The Potential Process Capability Index is a statistical tool used to estimate/calculate the “provisional”
capability of a process to meet drawing requirements or specifications.
RFQ / A request for quotation is a standard business process whose purpose is to invite Suppliers into a bidding
process to bid on specific products or services.
RPN / The Risk Priority Number is a measure used when assessing risk to help identify critical failure modes
associated with your design or process.
SNCR / The Supplier Non-Conformance Report is a notification that contains information defining the problem,the suspect quantities and other relevant information needed to conduct problem solving. The SNCR is also theformat used by LEM Automotive for tracking and recording Supplier concerns.
SPC / The Statistical Process Control is the application of statistical methods to the monitoring and control of aprocess to ensure that it operates at its full potential to produce conforming products.
SLP / A Safe Launch Plan is a strengthened control plan used for a temporary period to ensure the complianceof the product and the stability of the process until the final control plan for mass production is approved.

12. DOCUMENT HISTORY
Date

History

VersionNovember 7th, 2013

Creation0

N. Cortesi

May 20th, 2017

Modification

1

N. Cortesi

October 1st, 2020

Modification

2

Xiaoyan(Sophie) Zheng

January 1st, 2023

1.

Update 3.1QMS requirement for automotive
application.

3

Xiaoyan(Sophie) Zheng

2.

Update 5 LEM’s project development gate.

3.

Add 7.3 CSL

4.

Add 9 Supplier issue escalation

1.

Modification §2 General requirements (ESG)

42.

Update §5.4.2: special characteristics

Emmanuel
Cognard3.

Modification §7: supplier non-conformity management

4.

Modification §8: supplier evaluation

5.

Add §10: Cyber security

January 29th, 2024

Writer

13. SUPPLIER AGREEMENTThe Supplier commits to comply with the most current version of LEM Group Suppliers General Requirements
Manual available on www.lem.com. as specified in the General Conditions of Purchase mentioned in thepurchase orders. Any deviation to this manual must be specified in the IPQ or reported to the contracting
owner for services.

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