SUCCESS STORY
Toshiba America Energy Systems
Industry• EnergySolution• OpenText™ Core for Capital Projects

Toshiba boosts agility, efficiency
and collaboration with cloud-powered
content management
Empowering control and project execution with OpenText Corefor Capital Projects

Results
Better control of documents
critical to project execution“We needed to hit the ground running andrapidly deploy a solution that could meetthe project’s needs quickly and cleanly.”Paul Archer

Ability to easily and securely
share project content withworkers in the field
Automated, streamlined
transmittal processes
and workflows
Faster project set-up times

Document Management Administrator
Toshiba America Energy Systems

Toshiba boosts agility, efficiency and collaboration with cloud-powered content management

Toshiba America Energy Systems is a little more than a year old. The
new company is the result of a merger between several existingToshiba businesses and a services group from Westinghouse. The
organization offers a one-stop shop for a broad portfolio of energy
solutions in the thermal, hydro, nuclear and renewable markets.
Mergers bring new IT challenges—and opportunities. The merger
gave Toshiba the opportunity to address shortcomings with itslegacy document management system. “We received feedback
that our legacy system wasn’t up to snuff for everything that was
now expected of us,” said Paul Archer, Document Management
Administrator and member of the company’s IT team. “It was notuser-friendly, it was costly to maintain, it had a lot of gaps and it
was far from innovative.”
What Toshiba sought was a modern system that would allow it torespond rapidly to an increasing cadence of new projects, whilesatisfying stringent customer contractual obligations and assuring
good records governance. With OpenText™ Core for Capital Projects,
Toshiba had an optimal solution.

Secure, compliant document management and sharing
Core for Capital Projects is a cloud-based industry solution that
permits companies like Toshiba to gain better control of documentsthat are critical to project execution. Purpose-designed to manage
large industrial projects that involve hundreds of people, rigorous
standards and stringent industry regulations, the solution is helping
Toshiba reduce friction wherever possible. And that is an importantpart of keeping capital projects on track and within budget, which areboth big challenges in the industry.

With Core for Capital Projects, Toshiba deployed a solution thatallowed everyone to:• Share and manage vital project content, including
secure mobile access for workers in the field• Automate and streamline transmittal processes and workflowsthat speed document interactions while reducing errors• Reuse proven templates for rapidly initiating new
projects and eliminating costly customizations• Reduce project set-up times from weeks to days
In addition, the solution is enabling increased accountability.
“Documentum for OpenText Core for Capital Projects allows us
to continue to form good habits. Our users can track different
versions, renditions and approvals, leading to a high levelof document integrity,” said Archer. Such integrity is essential
in fostering inspection readiness and compliance with various
regulations, including Health, Safety, Security and Environment(HSSE) standards.

Accelerated deployment to meetcompressed schedules
The capabilities, specific to these industry challenges, combinedwith the simplicity of a cloud-based solution, mean that everyone
who participates in a project can use and receive value fromthe solution immediately. The Wells Dam project, based on theColumbia River in Washington State, was the first Toshiba project
to use the new solution. “We needed to hit the ground runningand rapidly deploy a solution that could meet the project’s needs
quickly and cleanly,” Archer said.

“OpenText Core for Capital
Projects allows us tocontinue to form goodhabits. Our users cantrack different versions
renditions, and approvals,
leading to a high level of
document integrity.”
Paul Archer

Document Management Administrator
Toshiba America Energy Systems

Toshiba boosts agility, efficiency and collaboration with cloud-powered content management

With Core for Capital Projects, Toshiba was able to “go live” in justthree weeks. All 30 members of the Wells Project team were using it
on day one. Being able to rapidly deploy the solution, no matter whatstage the project was in, contributed to project success.
As a SaaS solution, Core for Capital Projects offers a subscription
model that eliminates the upfront capital expense of a traditional
enterprise software system and delivers predictable operating
expenses. In addition, deploying the solution in the cloud is anotherbenefit that helps minimize Toshiba’s IT investment. “We don’t have alarge pool of IT resources who could maintain 24x7 operations for asolution of this caliber,” said Archer. “We have a small IT department
and an even smaller document management department.”“We can grow with it”
All of those capabilities have been instrumental in building trust
between Toshiba and its clients. Archer predicts that Core for Capital
Projects will continue to grow in importance as Toshiba continues totake on more customers and larger projects. With the flexibility of thesubscription model, Toshiba can acquire more licenses when newprojects are added or scale down as projects are completed.
“Toshiba has a trajectory that is aligned with the path forward
for Core for Capital Projects. We are looking to implement
OpenText™ LEAP Supplier Exchange soon, which will help us
improve communications with our network of suppliers, vendors
and partners,” Archer explained. “With both solutions, we canmore rapidly and efficiently implement a content management
system for each project we undertake, make access to the content
instantaneous for everyone and feel assured of the documents’accuracy and integrity.”
It is that type of document management, control and collaborationthat helps power successful project outcomes.

About OpenText
OpenText, The Information Company,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information aboutOpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
Customer stories
opentext.com/contact
Twitter | LinkedIn
Copyright © 2021 Open Text. All Rights Reserved. Trademarks owned by Open Text.
For more information, visit: https://www.opentext.com/about/copyright-information
07.21 | 18541.EN