Contents

On us2020 UL Sustainability Report

CEO message

On a shared
missionOn our approach

PlanetPeopleProsperity

Contents

03

In 2019, we published our first sustainability report, declaring ouras we work together for a safer, more secure and sustainable world.
of our shared mission. 2020 demonstrated humanity’s responsive

A message from Jennifer Scanlon, president andchief executive officer, UL Inc.

05

Our mission is essential to sustainable progress

13

24

of collaboration as we add to the collective wisdom and performthe way to a sustainable future and a better world.

PlanetWe’re committed to the mindful stewardship ofEarth’s finite and vital resources33

PeoplePlanetour daily work as an essential service to society, helping leadOn our approach
We invite our customers and stakeholders to sharein our mission as we work for a safer world

power to innovate solutions when we work together in partnership.
At UL, we embrace our unique responsibility and honor that spirit

On us

On our approach

In 2020, we upheld our promise to expand the reach and impact

CEO message

On us

dedication to share our journey with our customers and stakeholders

CEO message

Contents

We embrace our purpose to help ensure safe living
and working environments for all people, everywhere

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We’re focused on advancing a prosperous andresilient future for generations to comePeople44

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UL.com/sustainability-reportContents

CEO message

PeopleIn the spirit of collaboration, we shared our safety
expertise with stakeholders and peers, releasing
our Start Safe Playbook to support a safe returnto-work for businesses of all sizes, along with otherfree resources and trainings dedicated to supporting
business response to COVID-19.

UL has established a bold ambition: to serveas our customers’ most trusted, science-based
safety, security and sustainability partner. Working
collaboratively with our customers, we’re finding
new ways to reduce emissions, participate insystems thinking and circularity to improve ourown performance, aided significantly by our own
employees. Independently and as part of UL’s teams,
our employees are working to create change throughtheir advocacy and volunteer work.

PlanetWhen the pandemic struck, most governments and customers
quickly established UL as essential. Our employees wereimmediately responsive by diligently self-assessing their healthbefore coming into our laboratories, by innovating solutions
to carry out remote inspections and by showing flexibility inshifting to work from home.

We begin by exemplifying world-class safety andsecurity operations at all our workplaces. We
launched Safety Starts Here in January 2020, after
establishing our safety and security baseline atevery site. We developed improvement plans to
implement leading safety practices throughout ourorganization. The timing of our safety campaign
proved fortunate when the shutdown came, enabling
us to move swiftly to create the protective measures
to safeguard our employees at our sites.

On our approach

The events of 2020 have changed the world forever,demonstrating that safety is as fundamental to humanneeds as food, water and shelter.

Yet our role as the global safety science leader
imposes additional requirements. Being essential
means being responsible.

To accelerate our own sustainability journey, we
unveiled a new operating model that deepens
our core safety science capabilities as we help ourcustomers solve the new security and sustainability
challenges they face. Whether it’s improving
traceability of supply lines, or helping them to better
utilize resources to minimize waste, we provide theexpertise and data to support them as they strive to
reduce their own carbon footprints.

On us

At UL, the mission of working for asafer world since 1894 defines andinspires us. The global pandemic
has only amplified the relevanceof UL’s mission, the depth of
our scientific expertise and the
dedication of our more than 14,000 employees.

I am so proud of the way our employees responded,
wherever they were, whatever their jobs for aduration that no one could predict.

Our responsibility also extends to the way weconduct our own operations. We are proud to be a
Signatory of the United Nations Global Compact inupholding the Ten Principles of responsible business.
We stand alongside a global network of companies
taking strategic action to help meet the global
challenge issued by the UN Sustainable
Development Goals (SDGs).

CEO message

Our mission
is essential

At the height of the pandemic and in the face of
uncertainty, the people of UL performed, serving the
public at large by protecting the safety of healthcare
workers and their patients, supporting fire, safety andpolice personnel, securing the energy grid to utilities
and certifying the global supply chain.

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UL.com/sustainability-reportContents

CEO message continued

Jennifer Scanlon
Pronouns: she, her, hers
President and Chief Executive Officer, UL Inc.

PeopleWe know that D+I increases creativity and innovationand promotes better decisions, enhancing the valueof the enterprise and supporting a rich workplaceculture at UL, where D+I is a force multiplier for our
employees and the impact
each individual can have.

I’m inspired by all of you, your commitment to our
mission and to one another. I celebrate your resilienceand your resolve. You have shown the world that
UL has the capability and the will to continue ourimportant work in creating a better, safer, moresecure and more sustainable world.

PlanetOur ambition to partner with our customers
supports our efforts to take action toward a better
future. Our foundation in safety science enables
us to accelerate our progress on social sustainability
issues, including physical and psychological safety.
When I signed the CEO Action for Diversity andInclusion (D+I) Pledge last year, I promised totake an active role to reduce bias and build
inclusive communities.

On our approach

Advancing safety, security
and sustainability

As we present our 2020 Sustainability Report, mymessage to you is one of gratitude. Thank you forevery effort you made this year, those seen as wellas those unrecognized because every act by every
employee played a role in moving this great company
forward in a difficult year. You’ve positioned UL foran even greater future.

On us

UL has prevailedfor 126 years
because we havenever becomecomplacent.

UL has embraced Year 1 of the Decade of Action
and will be measuring and reporting what matters
as we take concrete steps to reduce emissions in
our operations.

We are firmly committed to ensuring that every
employee can bring his or her full self to work andenjoys true acceptance. I invite you to learn more
about our D+I commitments and initiatives inour 2020 Diversity and Inclusion Report.

CEO message

Tackling climate change is a complicated undertaking,but today’s consumers, supported by government
policy, demand low and zero carbon solutions.
They will not settle for less.

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UL.com/sustainability-reportContents
CEO message

On us

Our people

Who we are
On us

Regardless of the breadth of the challenges weare all sharing brought on by climate change,a global pandemic, social unrest and more, we
promise to continue to apply our human, brandand financial capital in pursuit of the solutions
that prioritize the highest potential for humanity
and an abundant future for our planet.

PeopleIn 2020, the value of our work and contribution tosociety was made evident as UL was defined bymost governments as an essential service. During
the pandemic, we continued to serve our mission
without fail, to test and certify the products andsystems necessary to meet this global challenge,
supporting people, planet and prosperity with
our dedicated safety science expertise.

PlanetDespite the circumstances, we remain committed to pure scientificresearch, innovative testing and trusted validations. We’ve adapted
to meet the needs of every generation we’ve served, and we willcontinue to transform to best meet the needs of generations to come.
Long before the concept of sustainability became commonplace, wewere here, fulfilling our mission to work for a safer world. That mission
is essential to sustainable progress.

On our approach

We have highly skilled, enthusiastic and ethical people
at UL, who apply their passion and expertise to our
purpose; helping secure the safety of all people inevery environment. From our founder William Henry
Merrill’s evaluation of the safety of electricity (theinnovative technology of the time) for the crowds at the1893 World’s Columbian Exposition to the critical safety,
security and sustainability challenges we address today,
UL remains the global safety science leader because ourpeople are united by our mission to work for a safer world.

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Leadership representation

Where we are

On us

Number of UL employees worldwide

CEO message

With offices and locations spanning more than 40 countries and 230 locations, UL remains
essential by continuing to test the cutting-edge technologies of our time, whereverthose technologies arise. Although we are a global company, we meet the needs of thelocal communities where we operate, providing customer service in local languages andnurturing the critical governmental and regulatory relationships that allow us to keep
abreast of changing trends and offer greater efficiencies to our customers.

On our approach
PlanetPeopleLearn more
about how
our workforce
is evolving
in our 2020
D+I Report

UL’s employees lend their distinct cultural andgenerational perspectives to each other and to
the work they perform, providing key insights into
the communities we serve and a critical diversityof thought to the projects we undertake. As
thought leaders who apply scientific principles
to objectively observe and analyze the data
before drawing conclusions, we know that adiverse, equitable and inclusive company ismore resilient and a better place to work,and those are qualities worth protecting.

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What we do

Our mission endures, even as the scope of our business and the work we undertake evolves across industries. Through our services and offerings, we help ensure
safer, more secure and more sustainable products reach the global marketplace — and that means helping us all enjoy an improved quality of life.

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UL.com/sustainability-report

Technology and Electronics — From Recycled
Plastics Solutions to Certification to Greenhouse
Gas Verification to ISO 14064-3, we help ourcustomers improve their infrastructure andbring sustainable innovations to market.

People07

Industrial Products and Systems —From Electrical Distribution Services to
Industrial Automation and Control System
Cybersecurity, we help our customers gain acomprehensive view of product and process
efficiency within any given system to help
prevent potential hazards and failures.

Retail — Through offerings like Analytical andChemical Testing for Consumer Products andChildren’s Furniture Testing, we take a proactive
approach to protecting consumers and thebrands they trust. Our analytic and management
software solutions address sourcing, safety,
environmental and quality challenges.

PlanetEnergy and Utilities — From Battery andEnergy Storage Testing to Offshore Wind
Energy Services, our expertise in storage
and renewables helps both established andemerging energy markets meet growing
demands, while protecting people andthe environment.

Healthcare and Life Sciences — From
medtech to pharmaceuticals and biotech,
we work with our customers to help bringneeded medical innovations to market
safely and efficiently.

Products and Components ­— From Photovoltaic(PV) and Solar Lighting to Beauty and Personal
Care Product Testing, we help our customers
solidify trust and deliver safer, more sustainableproducts to market.

On our approach

Chemicals and Materials — From Innovative
Environmental Product Claims Validation
to Chemical Policy Management, we help
manufacturers, distributors, importers andretailers manage chemicals to safeguard
human health and the environment.

Government Services — From Building
Sustainability and Energy Advisory Services
to Marketing Claim Verification, we help
drive sustainability, public safety and trade.

Life Safety and Security — From Fire andEmergency Apparatus Testing to Personal
Flotation Device Certification, our services help
protect first responders, people and property.
Our research and insights in this industry lead theway to discovering new ways to preventand defend against threats.

On us

Building and Construction — From
Architecture, Engineering and Construction
testing, inspection and certification to Building
Products and Systems, we help enable smarter,
safer and more sustainable buildings.

Financial Services and Payments —From Secure Mobile Payment Solutions
to Sustainability Management Software,
our offerings empower consumer trustand help strengthen security in aninterconnected world.

CEO message

Automotive and Mobility — From Electric
Vehicle (EV) and Infrastructure Testing andCertification to Vehicle Interior Air Quality
Testing, we test and validate automotive
materials and help our customers manage
their supply chains, bringing safer products
to market all around the world.

Contents

Leading with integrity

As with every improvement we undertake, the success of these responsible sourcing
efforts depends upon:

Phase 1 – 2020

Phase 2 – 2021

Code of
Conduct

Supplier
Guidelines

Responsible
Sourcing Program

All suppliers andservice providers

Select suppliers(facility services,manufacturing
security)• Support: The expertise of two UL functions who do this work for our customers,
Responsible Sourcing and 360.

• Developed best-in-class UL Supplier Code• Introduce a monitoring program• Incorporated UN Global Compact andSDG commitments• Develop and distribute Supplierassessments consistently andcoordinated across functions• Developed specific guidelines andrequirements for High-Risk Suppliers

UL.com/sustainability-report• Provide reporting and dashboard viewof risks and remediation status

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UL Sustainability
and Ethics

People• Risk mitigation: Developing mitigation approaches for identified risks that alignto our business and operational goals.

Supplier risk,
assessment andremediation

ReportingPlanet• Collaboration: Effective cross-functional collaboration and a well-defined governancestructure, under the oversight of the UL Corporate Sustainability Council.

On our approach

In 2020, our Responsible Sourcing (RS) function launched a program on UL’s 360
platform to share our new Supplier Code of Conduct and self-assessment toolwith more than 300 of our identified top suppliers. The program captured supplieronboarding and compliance requirements across several functions.

We’ll continue to extend our reach to improve visibility and control of UL suppliers onsustainability parameters, helping add value to society across our supply chain.

On us

Extending our values

Responsible Sourcing Progress

CEO message

This year, we adapted quickly to the changing business environment brought on by
COVID-19. In our 126-year history, one thing is certain, we’ve proven our ability toinnovate and heed the call of the times. The world’s safety challenges are a shifting
frontier with the adoption of the new technologies that drive progress and increaseconnectivity. As the world evolves, so do we, as does our responsibility to society.
To that end, we embrace continuous improvement the more we learn and understand.

In 2021, we will present our newly updated Supplier Code of Conduct to all our suppliers as
we seek to confirm the responsible sourcing of our goods and services. Our new Supplier
Code of Conduct incorporates social and environmental sustainability principles including
anti-bribery, human rights and labor protection, and encourages our suppliers to go beyond
minimum legal requirements to work toward sustainable progress alongside us, in full
support of the Ten Principles of the United Nations Global Compact and the United
Nations Sustainable Development Goals (UN SDGs).

Contents

Embedding our principles

On our approach
PlanetPeopleRegardless of our ambition or any external politicalor commercial pressures, the Standards of BusinessConduct commits every UL associate to engage in acollegial, ethical and respectful way. Our core value of
integrity inspires trust: We seek and speak the truth as
we maintain fidelity to our mission.

On us

Our four policies related to bribery risk: Anti-Bribery
and Corruption Policy, Gift and Entertainment Policy,
Engagement of Government Officials Policy, and Conflictof Interest Policy, are easily accessible to all UL associates.
These revised policies are supported by integrated
controls into UL’s expense reimbursement, meeting
planning and charitable giving processes.

CEO message

UL’s Ethics and Compliance office promotes and helps
maintain our values-driven culture, ensuring that the
principles of integrity, honesty, quality and fairness areintegrated into our business practices on a consistentbasis around the world. Our code of conduct declares ourcore value of integrity as we promise to act with respect
for our business, property, people and planet. In 2020,
we upgraded our Standards of Business Conduct (SoBC)
and our anti-bribery and corruption program, including
refreshed policies and enhanced internal controls.
Every UL employee received multiple training sessions
on our new SoBC, which we have published in ninelanguages for our global colleagues for inclusivity
and understanding.

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Protecting people and prosperity

We remain vigilant in our efforts
to educate our stakeholders andredress the societal damage
caused by counterfeiting.

Counterfeiting is a multifaceted crime that has escalated during
the pandemic, amplifying the systemic effects that can negatively
impact UL’s targeted SDGs:

100K
online takedowns

1,412

investigations originatingin 75 countries

114

Planetenforcement actions

On our approach

Combatting counterfeiting

More than

On us

Beyond the obvious hazards
associated with using an untested
or faulty product, proceedsfrom counterfeiting fund manyother serious crimes, like humantrafficking and terrorism; crimes
that have significant effects on
people and economies.

CEO message

At the core of our business, UL’s Brand Integrity team works toensure people’s confidence in brands and products to perform safely,
effectively and responsibly. Efforts to secure brand integrity include
proactively surveying the marketplace, investigating product incident
reports, supporting law enforcement in removing counterfeit goods
from the marketplace and devising the strategies and solutions that
help companies protect and manage their assets - all with the end
goal of protecting people from the dangers of counterfeit products.

Seizure of

Goal No. 11

Goal No. 12

Ensure healthy lives
and promote wellbeing for all at all ages.

Make cities andhuman settlements
inclusive, safe, resilientand sustainable.

Ensure sustainableconsumption andproduction patterns.

In 2020, UL’s global
brand protection
department completed:

4.5M
counterfeit ULMarked productPeopleGoal No. 3

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Counterfeiting during COVID-19

69,000ONLINE SUPPLIERLISTINGS
Identified

Took down nearly

14,000INFRINGINGLISTINGS

During this time we also trained more than

Estimated retail value of
their actions is nearly

6,367

ENFORCEMENTAGENTS$621.7 BILLION

Peoplein Bolivia, Canada, China, Ecuador, Guatemala, Honduras, Indonesia,
Kenya, Namibia, Panama, Paraguay, Peru, Portugal, Singapore, Spain,
Tanzania, Thailand, Turkey, Uganda, U.A.E., U.K. and U.S.

from entering the marketplace

Planet3.9 BILLIONDECEPTIVE PRODUCTS

ORIGINATING
COUNTRIES

On our approachand disrupted an estimated

Their efforts to protect people from these illegal and potentiallyharmful products resulted in the prevention of an estimated 327
million deceptive products from entering the marketplace.

16

On us

Early in March 2020, UL’s Global Security and Brand Protection
launched an initiative designed to disrupt, dismantle and destroy
deceptive medical and personal protective equipment listings whichwere becoming increasingly more common due to disrupted supply
lines and increased demand. Known as “infringement listings,” theprogram, termed Project Cerberus, targeted online vendors falsely
attesting that their medical equipment was UL Certified or UL Listed.

Reviewed more thanCEO message

Counterfeit goods pose a threat to human life and public safety.
Unfortunately, counterfeiters continue to attempt to profit off thepandemic, manufacturing and selling untested personal protective
equipment and fraudulent medications.

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Training law enforcement

13%

4%

Europe13%

Middle Eastand North
AfricaNorth America

Agencies
represented

12%Countries
represented

Asia and28%

30%

Latin America

AfricaPrivate sector
organizations

People71

Planet947

181

On our approach

Our global anti-counterfeiting network is central
to preserving intellectual property rights, tocombatting the impacts of organized crime
and to protecting the public we serve.

Students enrolled

On us

With users from around the world, IIPCIC
translates its online learning to ensure a global
reach, establish a common understanding of IP
crime and encourage transnational cooperation.
It is the leading educational platform for law
enforcement and rights-holders worldwide, witha mission to educate global law enforcement
and relevant stakeholder groups to combat
transnational IP crime, which has serious
ramifications for governments, businesses
and consumers.

28,991

Percentage of IIPCIC students per region

CEO message

UL partners with INTERPOL to develop and deliver
free online training for global law enforcement
through the International IP Crime investigators
College (IIPCIC). Training topics include thekey building blocks needed to prepare law
enforcement investigators and other partners
to effectively fight intellectual property (IP)crime on an international level. Courses for law
enforcement cover techniques to identify, leadand manage transnational and organized IP
crime cases and initiate actions to undertake
counterfeiting and piracy investigations,
including online investigations.

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As UL’s Vice President of Corporate Sustainability, celebrating 37 years serving this greatcompany, I have never been prouder of how far we’ve come in our sustainability journey.

PeopleAt the start of the outbreak, out of anabundance of caution, we shut down
our operations around the globe andimmediately worked to implement
protocols to ensure the safety andMany of my colleagues, like myself,
continue to work from home, anotherchange that required a solution. UL quickly
mobilized to get our colleagues aroundthe globe the needed resources to do theirwork remotely. Meetings, field inspections
and audits were held virtually, andcustomer samples were delivered to safe,

Although we didn’t have a lot of waste todivert with the majority of us working from
home, we encouraged the use of cloth facecoverings after providing guidelines fromour own testing that offered additional
science-based criteria for selection. Thisdecision prioritized both the safety of ourpeople and the health of our planet. Lastly,
we took advantage of temporarily vacant
office space to accelerate renovations
and install low-flow, hands-free sensor-

PlanetAt the groundbreaking ceremony forthe 1893 World’s Columbian Exhibition,

Indeed, it comes as no surprise that all
we faced in 2020, individually and as abusiness, inspired us to find solutions.
Operating as an essential business, we
had to find new ways to serve ourcustomers and our mission — new ways
to work for a safer world.

health of our colleagues. Within days,
we reopened where needed by meeting
appropriate governmental criteria, andshortly after, published our Start Safe
Playbook with additional protocols andresources for our sites. We sanitized
our offices and laboratories, flushed our
ventilation systems and installed touchfree devices, prioritizing the health andsafety of our people. We solved thesesafety challenges for our colleagues,
our customers and for the public that
depends upon us, especially during
challenging times.

On our approach

UL is a mission-driven, science-based
company working for a safer, more secureand sustainable world. We’ve embraced
that challenge for more than 126 years
with unwavering commitment. As I lookback at 2020 I am so proud of how UL held
its course serving our customers, mission
and society and I am reminded of what ourculture is rooted in – finding solutions.

architect Daniel H. Burnham stated, “Makebig plans … and work.” The big plan was
to illuminate the fair using electricity; thework was in helping ensure the safety of
the 27 million visitors to the fair. William
Henry Merrill, our founder, was hired
to solve for that challenge, and it is achallenge we remain committed tosolving every day.

On us

Two years ago, we began ourtransformation from Corporate Social
Responsibility to Corporate Sustainability,
anchored in our mission and aligned to
the UN SDGs. We produced our inauguralsustainability report in 2019 and were
excited about the vision and commitments
we set for 2020. Then, the pandemic
occurred, social unrest escalated andlife as we enjoyed it, changed.

With sustainability strongly anchored in
our mission, we pivoted our attention,energy and resources to continue to makea positive impact, finding new solutions
despite our altered circumstances. Whenin-person volunteerism was not an option,
we volunteered virtually by 3D printing faceshields from home, sewing face coveringsand hosting virtual Safety Smart® Summer
Camps for our employees’ children. At theend of the year, we reallocated the funds
for employee holiday parties to donate
to employee-selected nonprofits serving
children and families adversely impacted
by COVID-19.

CEO message

On our approach

sanitized rooms to ensure social distancing
and avoid cross-contamination.

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How we responded and addressed
each challenge as an opportunity tofind a new and better solution kept us
focused, engaged and inspired while
continuing to mobilize our mission.

Human
CapitalBrand
CapitalFinancial
CapitalOn our approach

We connect local and global issues directly to
our mission, identifying opportunities for us to
optimize our human, financial and brand capitalto make the largest positive and sustainable
impact on the world.

PlanetBarbara R. Guthrie
Pronouns: she, her, hers
Vice President Corporate Sustainability

Corporate Sustainability mobilizes UL’s founding mission whileempowering our customers and stakeholders to achieve that mission
alongside us in our daily work. Our greater purpose is tied to this, as wepartner with the responsible global community toward achieving the
Sustainable Development Goals and the Ten Principles of the United
Nations Global Compact. We invite the world to share in our journey
and progress via sustainability reporting, social and environmental
sustainability initiatives, thought leadership, supportive
communications and community outreach, driving a culture ofsustainability across our organization and our communities
while delivering significant value to our businesses, services
and society. We apply our engineering, safety science,
security and sustainability expertise by creating pathways
for our own employees to contribute to the sustainableimprovements we are making through employee-led
task forces, and to share our mission with society
through public service and intellectual contributions.

On us

Every day, we work together for asafer, more secure and sustainable
world. We look forward to the future
and all it offers by way of new
solutions, and to positively impacting
our planet, its people and prosperity
for generations to come.

Our sustainability strategy
CEO message

controlled aerator sinks, <1 gallon
flush urinals, and new efficiency
toilets at our largest location.

Stakeholders we serve:
PeopleWe focus on the UN SDGs where ourculture, behavior and businesses canachieve the most progress.
OwnersEmployees

Customers

Suppliers

Governments

Society
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Aligning to the SDGs is a matter of course that enhances theorganic connection between our founding mission and theprinciples of sustainable progress. By mapping our existingproduct and service offerings to the UN SDGs, we help
identify opportunities for growth and revenue as weequally prioritize and scale our business impact.

Ensure sustainable consumption andproduction patterns.
UL addresses our own consumption of
resources with dedicated environmental
task forces; while our services andofferings enable our customers to reduce
waste, employ sustainable businesspractices, explore circularity, achieve
supply chain transparency and adopt thesafe proliferation of renewable energy.

Make cities and human settlements
inclusive, safe, resilient, and sustainable.

PeopleUL’s work helps support the kinds ofinnovative, secure and safe living andworking environments that our people,
planet, and future prosperity require.

PlanetIn order to identify sustainability topics material to ouremployees, businesses and stakeholders, we conducted aninternal materiality assessment in 2018. We then examinedthe 17 SDGs to align with the goals that best reflected
our mission, values, business and corporate sustainability
objectives. This internal analysis resulted in our prioritizationof these three SDGs to pursue our most meaningful impact.

Public safety and the reduction of
preventable deaths has been our priority
since UL was founded in 1894.

On our approach

While we target specific SDGs through our Corporate
Sustainability initiatives, UL’s services and offerings,
partnerships and thought leadership combine to createsynergistic effects, progressing all of the UN SDGs. Our
businesses serve as ESG enablers for our customers andstakeholders, increasing exponentially our global positive
impact. Our nonprofit partnerships and social sustainability
initiatives extend our reach into local communities, meeting
their specific needs and impacting multiple SDGs. With abroad-based mission and purpose underlying our businessto make the world a safer, more secure and sustainable place,the work we undertake everyday advances positive progress.

Ensure healthy lives and promote
well-being for all at all ages.

On us

Sustainability leadership and expertise is core to ourbusiness, our customers and to our collective societal
impact. UL’s Corporate Sustainability informs andsolidifies the alignment between our operations,services and offerings and the sustainable approachnecessary to achieve continued prosperity andstrategic growth. We utilize UL’s own best-in-class
supply chain management tools and software
services to provide line-of-sight into our operations
and ensure accurate reporting. At UL, the more we
invest in our own sustainability, the more we expand
our own expertise and offerings for our customers.
Likewise, as we enable and enhance our customers’sustainability efforts, we multiply our own impact as
we work together to safely progress society.

SDG alignment
CEO message

Applying our human, brand and financial capitalto progress the well-being of our world is thefoundation of our sustainability strategy. As thevirus spread around the globe, we understood our
responsibility to society both as an essential businessand as the global safety science leader. To fulfill our
mission of working for a safer world, we published
our Start Safe Playbook, written by and for UL
employees, to define protocols for a safe return towork. To help ensure the prosperity of businesses ofall sizes and the safety of all people everywhere, we
freely shared that playbook and our safety science
expertise with the public.

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PlanetPlanetPeopleOur people are engaged through our global network of more than
70 Social Sustainability Champions and our signature volunteer
program, Community ConnectionsTM. Activating employee volunteer
service deepens our connection to the places where we work andlive, and to each other. Our forged commitments to employee
engagement, volunteerism, diversity, equity and inclusion help
us be an employer of choice for top talent.

On our approach

Our responsibility to people means taking care of our employees
and the public we serve. By prioritizing employee education,
volunteerism, diversity, equity and inclusion, we help nurturea healthy working culture where everyone can thrive and thatrecognizes giving back and personal growth as importantcomponents of well-being. UL’s social sustainability efforts connect
local and global issues directly to our mission of working for a safer
world, offering opportunities for us to apply our human capital inways that best utilize our competencies. Through our nonprofit
partnerships, we collaborate to address the SDGs and provide
disaster relief and charitable donations.

We’re confident that our offerings
help make the world safer, moresecure and sustainable, and weseek to uncover even more ways
to advance trust in our world. Our impact grows withevery company that employs us, in every geography
where we are located and with every person that uses
UL Certified products and services. Because of this,we have the unique opportunity and responsibility topromote sustainable practices every day with every
task we undertake. As we continue to evolve andlearn, we empower ourselves alongside our customers
and stakeholders to prioritize a prosperous future
for us all. Through our research, thought leadershipand educational opportunities, we bring sustainablestrategies, innovations and practices to our customers
and stakeholders. We drive a sustainability culture along
the value chain, expecting our suppliers to practiceresponsible sourcing, fostering safe work environments,
exhibiting transparency and ensuring the secure
distribution of goods.

On us

We’re determined to set robust science-basedtargets to reduce our carbon footprint, preserve
natural resources and lessen our environmental
impact. We’re dedicated to improving environmental
sustainability throughout our operations, reducing
our negative impact and fostering sustainable
progress. To demonstrate transparency and evaluate
our progress, we will continuously measure andreport on our challenges and achievements.

We must all be committed to the work it
will take to build a safer, more secure andsustainable planet. We apply our humancapital through volunteerism, thought
leadership, skill-sharing and partnerships to make a personal
and positive impact on our local communities.

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CEO message

We’re committed to minimizing
the adverse impacts our global
offices and operations have on theenvironment. UL’s environmental
sustainability initiatives embrace our responsibility
to the planet through programs and services toreduce our carbon emission and those of ourcustomers. Our employee subject matter experts
participate in task forces led by our environmental
sustainability manager aimed at decarbonizing
our business activity; improving our energy
efficiency; reducing, repurposing and diverting ourwaste; conserving water; and, engaging our global
workforce in implementing local solutions to addressenvironmental issues in their communities.

PeopleProsperity

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Areas of impact

Governance

On us

Board of Directors and CEO

CEO message

Advancing sustainability requires the leadership and supportof our stakeholders and the inclusion of every UL colleague
in every role. We’re governed by our mission, our strategic
alliances, our code of conduct and by the dedicated bodies
serving our sustainability ambition.

UL’s Board of Directors and CEO offer oversight and approval for
Corporate Sustainability strategy, commitments and ESG reporting.

Our sustainability actions, commitments and impacts are governed
through this highly engaged employee council representing all
businesses, functions and geographies.

On our approach

Corporate Sustainability Council (CSC)

PlanetPeopleCorporate sustainability is the key to ensuring that
UL endures for another 126 years. We are actively
and consciously making a positive impact.
Greg Huster, corporate strategy director and corporate sustainability council member

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As the active governing body for UL’s Corporate
Sustainability, the CSC approves key sustainability
initiatives, targets and task forces, and helps
define key priorities and success metrics for
Corporate Sustainability.

We aim to inspire all our colleagues
to embrace sustainability inthought and action.

PeopleSocial Sustainability Champions Our global
Social Sustainability Champions support ourenterprise volunteer initiatives and lead theircolleagues in local efforts to improve theircommunities and advance progress on UL’s
targeted SDGs. They report their impact totheir Sustainability Region Leads who are
represented on the CSC.

Sustainable Environment
Excellence Drivers | SEEDs
In 2020, we developed a
new employee engagement
initiative to provide our in-house talent theopportunity to lead environmental pilots
and initiatives across the organization and tohelp UL achieve science-based targets. SEEDs(Sustainable Environment and Excellence
Drivers) are advised by our environmental
task forces and report to the CSC throughUL’s environmental sustainability manager.

Planet

The CSC analyzes social, environmental and strategic
opportunities to support our sustainability vision,and aligns our business functions to ensure no conflict
and to improve our operations. Employee task forces
focusing on sustainability issues
report directly to the CSC.

Sustainability Regional Leads Across ourenterprise we’ve operationalized a global
network of employee volunteers to progresssocietal impact in our communities. This
network of more than 70 social sustainability
champions is led by regional leads from Greater
China, ASEAN, EMEALA and North America.
These leads represent our employees on the CSC
and report to our social sustainability manager.

On our approachCouncil members also serve as subject matter experts,
contributing content relevant to ESG reporting. They
help identify potential risks and opportunities andthey voice stakeholder insights.

This dedicated team develops and implements UL’s sustainability strategy. The team sits on the CSC andleads all employee environmental task forces and employee engagement groups. The team is tasked
with mobilizing our mission by applying our human, financial and brand capital to our utmost capability
to further integrate sustainable practices into the heart of our operations and to help address thecritical challenges of our world with active and committed expertise. They plan and drive UL’s social andenvironmental progress to achieve our sustainability vision, and they quantify and communicate our ESG
efforts through reporting, providing transparency to our stakeholders and guidance to future progress.

On us

Council members make a personal commitment todriving a culture of sustainability, and working topositively impact our planet, its people and prosperity.
The CSC ensures business alignment with corporate
sustainability strategy and priorities; raises education
and awareness about sustainability issues and identifies
internal resources, expertise and service offerings toachieve our objectives.

Corporate Sustainability team
CEO message

The CSC is co-sponsored by UL’s Chief Financial Officer,
Ryan Robinson, and UL’s Chief Marketing Officer, Kathy
Seegebrecht.

Michael Ho, senior sales manager, consumer, medical andinformation technologies, ASEAN and ANZ and region lead
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Assesscurrent state

United Nations Global Compact In 2019, UL became a Signatory to the United
Nations Global Compact, joining the more than 12,000 companies who’ve stepped
up to commit to responsible business and to taking strategic action to help meetthe global challenge issued by the UN Sustainable Development Goals (SDGs). We
will submit our first Communication on Progress to the Compact in 2021.

PlanetTruCost Data assessment We work with TruCost to obtain external review andvalidation of our data and SDG alignment. Trucost, part of S&P Global, assesses risks
relating to climate change, natural resource constraints, and broader environmental,social, and governance factors. Trucost helps provide the data, tools and insights
needed to deliver the transition to a low carbon economy.

On our approach

Environmental
Task Forces

Global Reporting Initiative (GRI) Although we are a private company, we believein the importance of sustainability reporting to assess our progress, maintaining
transparency with our customers and stakeholders and improving how we address
future risks and opportunities. Our reporting is a key piece of our commitment todrive a global culture of sustainability and to sharing our mission. We know thatreporting on our journey is an important step in building the kind of collaborative
leadership that will protect our natural resources and inspire the innovations our
future prosperity demands. As our ESG reporting matures, we’ll continue expanding
our coverage utilizing the GRI Standards.

On us

Evaluate
progress

ESG framework
CEO message

Environmental Task Forces These environmentally-focused task forces
are comprised of UL subject matter experts who weigh in and help guidethe strategic direction of UL’s environmental impact areas in energy andcarbon, water, and waste and materials. These task forces provide insight
into external best practices and also act as an advisory team to ensure theprogress and maturation of the environmental sustainability program.

Set goals

ExecuteCreate action plan

PeopleSocial sustainability allows us to improve the lives ofthe people we affect in our offices and communities.
Elaine Wilder, IT project manager and region lead

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Partners

UN SDG Action Campaign

World Economic Forum

Guthrie is also a member of The Conference Board
Sustainability Council 1: Strategy and Implementation.
This peer-learning group explores best practices for
integrating sustainability into business.

PeopleIn 2020, UL joined the World Economic Forum as the
only testing, inspection and certification organization
member. Within the Advanced Manufacturing and
Production Platform we’ll work to accelerate inclusivetechnology, carbon reduction, resilient supply systems,
and sustainability and innovation in manufacturing.
This partnership helps us increase our ability to
impact our targeted SDGs.

PlanetWatch Jenny Scanlon’s UNGC Message.
CEOs Taking Action for #unitingbusiness.

We’re committed to advancing the principles andthe science behind circularity. UL introduced the firstStandard for circular economy initiatives, UL 3600, whichmeasures circularity at the product, facility and company
level. We are pleased to be part of the Circular Economy
100 (CE100) network, established and facilitated by the
Ellen MacArthur Foundation network.

On our approach

Becoming a Signatory to the Compact
inspires us to raise the bar every yearwith new challenges for ourselves,
our customers, our stakeholders and the public. Further,
we join a movement of leaders that support socialand environmental sustainability and the actions andgovernance required to make a real impact. In 2020,
Jennifer Scanlon, CEO, UL Inc., answered the call to inspire
responsible business by sharing her CEOs Taking Action
message with the Global Compact community. And, UL
shared its Start Safe Playbook on the UN’s Micro-, Smalland Medium-sized Enterprises Day to help support theirsafe return to work.

Ellen MacArthur Foundation

On us

United Nations
Global Compact

CEO message

Sustainability demands collaboration. We may all have individual and corporate missions to fulfill,
however, we share in common one mission higher than all of us, to steward this planet and its people
to health and well-being in a way that does not endanger future generations. Our collaborations enrich
our expertise and help progress SDG No. 17 — Partnerships for the Goals.

By participating in the SDG Action Zone and the
Global Week to Act4SDGs, we expand our capacity to
inform, influence and inspire a broad, global audienceto accelerate progress on the SDGs in the foremost
collaborative space for engaging world leaders. In 2020,
UL’s Vice President of Corporate Sustainability, Barbara
R. Guthrie, joined the SDG Action Zone as a panelist on
the topic Climate and Fragility: Reimagining Risk
and Resilience for a Global Future.

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Jonathan T.H. Chen, vice president andmanaging director, Taiwan and CSC member

Materiality assessment
In 2018, we conducted a materiality assessment to identify the sustainability issues where we could achieve thegreatest impact. This internal assessment by UL’s global leaders covered the sustainability topics addressed by the
SDGs and other issues pertinent to our operations.

CEO message

UL’s commitment to corporate
sustainability transforms us intoa truly sustainable business, adding
value to society, the environment
and the business itself.

The potential environmental, social and economic impact of each issue was determined based on publishedstudies on global risks. Issues were prioritized according to:• Organizational importance (alignment to company
mission, strategy and core competencies)

On us• Stakeholder importance (via survey
results and interviews)

Boston College Center for Corporate CitizenshipOn our approachprovides education and panel opportunities to support thegoals of sustainability professionals and their organizations.
UL’s social sustainability manager, Tina Vaughn, participatesin the Community Involvement Roundtable.

PlanetPeopleI want to help create a world in which
the basic needs and dignity of all people
is respected; we steward our resources
to enable future generations to enjoy
them; and, we improve lives withcreative, sustainable innovations.
Catherine P. Sheehy, global lead ofsustainability partnerships and CSC member

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Materiality assessment continued
CEO message
On us
On our approach
PlanetPeopleProsperity

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Environmental
sustainability

On our approach
PlanetPeopleIn determining our highest course of action
to improve our environmental impact, we
take a systems thinking approach, revealing
where we can make the most progress on
our targeted SDGs. We do not separate theneeds of our planet, its people and prosperity;
we recognize that each holds the power totransform the other.

On us

We are committed to positively impacting
our planet and to preserving prosperity for
future generations. We understand that
our actions produce a ripple effect, and, we
embrace our responsibility to lead. The global
pandemic definitively revealed the linkages
between environmental sustainability
topics and human health and well-being. It
also confirmed the interconnectedness of
our global community and the necessity toprioritize the mindful stewardship of Earth’s
finite and vital resources.

CEO message

PlanetProsperity

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A systems approach

On our approach
PlanetPeopleWe trust that by concentrating our efforts on themindful use of our planet’s resources, we will help
realize a safe and secure future for all humanity,
continuing to fulfill on our mission. Empowering amore efficient operating model increases the quality
and reach of our service delivery, leading to a safer
world. The pandemic has left us the opportunity
to rethink our everyday actions and build a bettermodel for our collective future.

On us

As an example of how various Sustainable
Development Goals relate to how we solve ourworld’s biggest problems, this causal loop diagramshows how interconnected society is with theenvironment. We believe the SDGs we’ve targeted
disrupt unsustainable systems, and encourage
needed transformative change to ensure asustainable future.

CEO message

2020 revealed how deeply connected andinterdependent we all are: the planet, its people andour hopes for prosperity. Planning for a sustainable
future requires an understanding of systems andactions, points of intersection, and how one area ofimpact creates another area of impact. We can’t solvefor global risks without addressing climate change, inthe same way that we can’t ensure safety without
providing equal opportunities for all people.

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PlanetPeopleWe employ our own sustainability
software, 360, to capture and analyze oursustainability data for reporting and to track
our environmental progress. This enables
us to effectively collect and validate ourquantitative and qualitative data fromaround the world and engages our employees
in a collaborative effort to contribute toour ESG reporting. In 2020, 360 continued
its Gold-level Carbon Disclosure Project(CDP) Software Partner status for the ninth
consecutive year, CDP’s highest ranking foran accredited software provider.

On our approach

We rely on our colleagues who are subjectmatter experts on microgrid advisory,
renewable energy procurement, carbon
accounting and integrating circular
economy principles. To bring about a
new and improved normal, in 2020,
Corporate Sustainability launched two
new environmental task forces to define
and deploy strategy to reduce our global
environmental impact in carbon emissions
and waste sent to landfill. These dedicatedtask forces bring sustainability experts
from across the organization together
to collaborate on setting our reduction
targets and timeline. They are co-chairedby our senior manager of environmental
sustainability, and they report to the
Corporate Sustainability Council.

We’re also teaming up with expert colleagues
within UL’s Healthy Buildings, with a goal tohave more than 75% of our global owned
footprint become Verified Healthy Buildings
Tier 2 – Air and Water by the end of 2021 aspart of our improved return-to-work effort.

On us

We’re applying our own in-house expertiseand sustainability solutions to ourselves,
sharing our sustainability journey alongside
our customers. This decision allows us toadhere to our own highest standards which
benefits our operations, our customer
experience and our services and solutions.

Members of these environmental task forces
provide strategic guidance on the program
growth and direction in our impact areas.
They also act as a sounding board and sense
check on external risks (climate and industry),and provide insight into the best practices
that we recommend to our customers.
The task forces also help generate ideas
for employee engagement, education andawareness on sustainability issues.

CEO message

On a shared mission
with our customers
and stakeholders

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EnergyThe influence we have on our environmentis measurable through our energy use,water consumption and waste generation.
As we perform tests in our laboratories,
conduct field evaluations and help ourcustomers improve their offerings, ourdaily operations provide opportunities
to investigate new ways to reduce
harm and implement efficiencies.

We’re committed to reducing our worldwide energy
usage and to improving efficiency in our buildings andlaboratories. Notably in 2020, energy consumption wasaltered due to avoided emissions from halting businesstravel and to an increase in digital alternatives toin-person services and meetings.

We’re applying our in-house expertiseto help us meet our environmental
commitments. Our environmental task
forces and internal sustainability experts
support microgrid advisory, renewableenergy procurement, carbon accounting,and the integration of circular economy
principles into our operations.

We’re committed to reducing our worldwide water
usage, especially in parts of the world experiencing water
scarcity, and finding new ways to recapture and reusewater. As with energy, on-site water usage in 2020 was
down globally due to many employees working remotely,
although we recognize that may mean that residential
usage by employees was higher.

On our approach

Waste

PlanetWe are examining ways to divert waste from our landfills
through the incineration of products we must destroy
as part of our testing protocols to generate energy
and seeking responsible, collaborative and innovative
methods to repurpose the materials that leave ourowned and operated locations. Similar to our water andenergy consumption, we saw a significant reduction in
waste in 2020 due to many employees working
remotely during the pandemic.

People

Water

On us

UL’s employees are passionate about
the planet. To foster this spirit andinnovative potential, we’ve launched
an employee engagement initiative
called SEED, Sustainable Environment
Excellence Drivers. SEEDs will nurturean environmentally conscious andinclusive culture by driving local actions
for impact across our organization.
All SEEDs receive environmental
education through UL University on
improving energy and water usage
and reducing waste in order to embedsustainability innovations in theirlocal worksites. SEED members willreport to and receive guidance fromour environmental task force experts.
SEEDs will help UL meet science-basedtargets by mobilizing environmental
initiatives at our global sites.

Improving our impact

CEO message

Driving a
conscious culture

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On today

Scope 1 and 2 GHG emissions

On our approach
PlanetOur Scope 3 emissions primarily cover our business air travel. With
the COVID-19 pandemic affecting our colleagues around the world,
our global leadership team made a decision early in 2020 to halt all
business travel for the safety of our employees.

PeopleThis year, we’re able to share our Scope 1 and 2 Carbon
Emissions in all of our owned facilities around the globe.
We’re also introducing our Scope 3 additional emissions
from business activity, such as travel. At this time, weare still collecting, validating and disclosing all carbon
emissions to include our leased facilities. By our nextreporting cycle we can use this additional data to
support a net zero commitment.

On us

In 2019, we launched our reporting journey by disclosing
our available data from our global headquarter campus
in Northbrook, Illinois with the largest footprint of anyof our offices and sites around the world. Operations
at Northbrook well-represented the diversity of UL’s
enterprisewide service offerings. Testing performed atthat site includes fire protection, cybersecurity, alarmsystems, small and large appliances, hazardous locations,building envelope testing and more. This data served
as a starting point to inform our strategy on our global
operational impact. In 2020, our 120-acre Northbrookcampus is now operating on 100% Green-e® certified
carbon offsets.

CEO message

EnergyScope 3 GHG
emissions

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Carbon methodology

As UL navigated how to safely continue our essential laboratory work during the
pandemic, many of our locations reduced energy use considerably. In 2020, we
began exploring the feasibility of microgrids and renewable energy projects topower our laboratories and offices in North America.

Operational boundary – The reporting
boundary for this reporting cycle includes all
UL owned locations globally for the calendar
year. Due to the nature of work at facilities,
UL has a variety of facility types including
laboratories, offices, and warehouses.

Scope 3 includes our emissions from businesstravel (category 6).*

Warehouses: These locations have minimal
utility usage as they are used for storage.

A detailed list of emission factors andmethodology sources can be found on
UL.com/about/corporate-sustainability.

*Scope 3 for our 2020 report only includes
category 6 emissions. In future reporting cycles
we will include other Scope 3 categories as we
increase transparency for UL’s fuel and energy
related activities (category 3) and upstream
leased assets (category 8).

PeopleThis task force consists of subject matter experts across UL’s businesses to reveal
areas of improvement around our energy consumption and recommend solutions
at all of our locations. Working together, these internal experts in carbon consult on
renewable energy purchasing, installing electronic vehicle (EV) charging stations atselect offices, and behind-the-meter (BTM) studies to determine optimal energy mix.
This group is currently developing the processes and investigating the necessary
solutions to commit to a science-based target in 2021.

Offices: As the world becomes more digitized,
so does UL. A considerable number of
employees work in an office setting, whether
at a home office or on-site. UL has leased
space in co-working offices. However, coworking spaces equate to less than 1% of thetotal leased square footage and are therefore
immaterial. These co-working spaces are partof the region structure in 360.

PlanetEnergy & Carbon Task ForceScope 2 includes our emissions frompurchased electricity.

On our approach

While renewable energy projects cover our Scope 2 emissions, UL has a significant
Scope 1 carbon footprint, as well, from the various testing procedures that require
the use of stationary gases. Our subject matter experts in energy technologies are
exploring how we can use data and predictive modeling to test products.

Laboratories: Much of our leading safety,
security and sustainability work is done in
our laboratories where our engineers andlaboratory technicians use heavy machinery
for tests.

Scope 1 includes our emissions fromstationary fuel use (diesel, fuel no. 2, naturalgas, and propane), mobile fuel emissions(diesel), and fugitive emissions (refrigerants).

On us

In addition to supporting the transition to a low-carbon economy, we’re also
increasing our transparency in emissions reporting and plan on sharing our carbon
reduction targets by next reporting cycle. Several of our offices and laboratories in
Europe are operating on 100% renewable energy. Recognizing that credits are aninterim step, we are working to increase energy efficiency throughout our offices
and laboratories and exploring a retrocommissioning project to improve our building
system performance overall.

Emissions boundary – UL’s carbon footprint
encompasses Scope 1 (direct), Scope 2(indirect) greenhouse gas emissions, andScope 3 (indirect) from business activity.

CEO message

Leading the charge

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No. of Employees – Car

No. of Employees – Public Transport

No. of Employees – Car

Timeframe

Q2

OfficeLeiden# of employees

TransitCar# employees

54.3

100.8

155

One way (km)1560.82898.6

Avg. distance (one way)

28.77 km

Per day (km)3121.55797.2% by personal car

65% by public transit

35

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No. of Employees – Public Transport

People30

CO2e of Car(90; 75.53%)

PlanetConclusion: 65% of employees using cars(versus transit) generate 75% of the emissions.

CO2e of Public Transport(29; 24.47%)

On our approach

The European Green Energy group also launcheda 2020 initiative to compare and measure CO2
emissions produced by commuting on public
transportation to the use of cars or othertransportation means, collecting data from
UL’s laboratory in Leiden, utilizing the 360
measurement tool. Projects like this helps drivea sustainability culture by increasing employee
awareness and engagement.

No. of Employees– Car(302; 65.00%)

On us

We are improved by our global footprint, ourdiverse workforce and their passion for theplanet. UL’s employees in Europe have worked
together to successfully install EV charging
stations for employee and visitor use at ourFrankfurt, Germany and Cabiate, Italy locations.
These charging stations reduce carbon footprint
emissions and incentivize the adoption of hybrid
and electric vehicles. We recognize employee-led
initiatives like this and support their proliferation
through programs like SEED.

No. of Employees– Public Transport(163; 35.00%)

CEO message

European Green
Energy Group

Baseline Data (captured by law by local HR)

Contents

Total water used in gallons

PeopleOur water reduction is significantly due to COVID-19 lockdowns
around the globe. Much of our water use is by project/product type
and the major reduction in water use is reflected by the actual testing
performed during this period.

We seek to balance the safety and wellbeing of consumers as they interact withproducts in the marketplace and ourengineers performing the tests, while
introducing more circularity into ourPlanetTests conducted by our engineers are, bynecessity, stringent, robust and repetitive.
They may involve the application of
extreme heat, duress and other methods
to prove that a product is safe for people
to use. Oftentimes, those tested products
then become a part of our waste stream,along with any temporary structures
created to perform specific tests.

On our approachWith offices and laboratories around the globe,
we are keenly aware of how water scarcity affects
many of the communities where we live and workon a daily basis. We are committed to uncoveringand evolving ways to reuse and recycle this precious
resource, particularly in our laboratories. We’ve
identified a number of our locations that are inwater-stressed areas and will work within theseregions to regularly check water consumption
data, plan and adjust based on potential water
risks, and continue to find ways to implement
water efficiency best practices at all locations.

Serving our customers’ and the public’s
needs for safe products and systems iscritical to working for a safer world, ourfounding mission. Performing the relevant
safety tests for this specialized obligation
requires that we create the various,
relevant conditions needed to synthesize
all foreseeable hazards that could arise
from environmental, abnormal, and lifecycle conditions.

On us

The responsibility to protect our natural resources
and the need for clean, safe and accessible water has
never been more clear. Clean water is fundamental
to good health and well-being, impacting food,energy, equity, sanitation and industry. Improving
clean water availability requires a systems thinking
approach as research demonstrates that “there will
not be enough water in the world to meet demandby 2040 if the energy and power situation does not
improve before then.” per Science Daily. According
to the United Nations, “With the existing climatechange scenario, by 2030, water scarcity in somearid and semi-arid places will displace between
24 million and 700 million people.”

Waste

CEO message

Water

		

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Non-hazardous waste**

Waste & Materials Task Force

In 2020, we signed the U.S. Environmental
Protection Agency’s (EPA) America Recycles
Pledge to work toward a more resilient materials
economy. As we continued to refine our waste
management strategy, we’re crafting action
steps to hold ourselves accountable to thiscommitment, such as, repurposing materials andassets in our global labs to reduce materials being
sent to landfill.
We are sponsors of fellow-pledge-signatory, theAssociation of Plastic Recyclers, and are one offour selected auditors for their PCR certification
program. We’re collaborating with several othersignatories to validate recycled content, ocean
bound plastic and other circularity related efforts,
and we’ve developed an audit framework tovalidate solutions that address hard-to-recycle
materials like advanced recycling.

PlanetProsperity

UL.com/sustainability-report

PeopleWe’re using our insights andskills, usually targeted on
finding impactful, innovativeand practical solutions for ourcustomers, to help UL evolve in important ways.
Ken Boyce, senior director, principal engineering, industrial
and Energy & Carbon task force co-lead32

On our approach

In 2020, we launched this task force, convening
our internal subject matter experts to examine
opportunities to better manage our waste
diversion progress. The year began at theNorthbrook campus headquarters with a waste
pilot program, in anticipation for the roll-out
of a new streamlined waste sorting system
for the entire campus. Goals for improving our
return-to-work include campus-wide sortingareas to separate recyclable and compostablewaste, greatly reducing what we send to landfill.
This task force seeks to further integrate waste
reduction practices across our laboratories
and global sites.

America Recycles Pledge

On us

When possible, we currently divert our waste from landfills
through methods such as recycling. However, we are prioritizing
collaboration with our business partners to find even more ways
to responsibly dispose our waste. At both an enterprise and local
level, we’re also educating our employees about their individual
responsibility to help reduce our overall waste. To date, ourestimated diversion rate for our global headquarters is lessthan 50%. However, we are committed to gaining fulltransparency of all waste streams and increasing our waste
diversion in the coming year. We will evaluate our sample andnonsample waste streams, identify opportunities for reuse
and repurpose, and raise awareness amongst our colleagues
regarding the importance of waste diversion. We recognize
the broader global trend of single-use items to ensure publichealth and safety during the pandemic and we’re actively
exploring methods to help mitigate this increase inglobal waste generation.

CEO message

operations. UL is a member of the Ellen Macarthur Foundation’s
CE100 (Circular Economy 100) to advance progress in creating
more circular products and systems.

Contents
CEO message

On tomorrow

On us

Using our internal
expertise guided by ourEnergy & Carbon Task
Force, we plan to acquire
more granular data thatwill allow us to commit
to carbon reductions andimplement innovative
initiatives that are
centered in efficiency
and carbon reduction.

As climate change
continues to impact
societies aroundthe world, we are
beginning to evaluate
how to improve water
availability and quality
around the world byworking with local
watersheds and basins.

COVID-19 has led manysocieties to rely on thedisposability of material
for hygiene and publichealth. We plan tocontinue incorporating
circularity principles into
our operations, and toshare internal campaigns
with our global colleagues
on the importance ofmindful consumption
and sustainable waste
management.

PeopleWaste

PlanetWater

On our approach

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On our approach
PlanetPeopleAt UL, the safety and security of our people comes
first. We’re dedicated to providing a safe, diverse,
equitable and inclusive environment where our
employees belong and thrive. Every day, the passionof our people is evident as they join together ona shared mission to work for a safer, more secureand sustainable world. The critical themes of 2020
urged us to do even more for our people, including
serving the public as an essential business. We
implemented new commitments to address issuesof race and combat social injustice while continuing
to put employee safety, health and well-being first.

On us

Our people are skilled, passionate and purposedriven. The collective expertise of our colleagues
uniquely positions us to affect societal progress.
It’s a calling every UL scientist, engineer, expert andvital team member embraces. Our commitment toa safer world empowers us to be our customers’
problem-solving and risk-reducing partner, in orderto improve every product and outcome we can
impact. We continue to prioritize the advancementof safety science and safety engineering, incontinual tribute to UL’s founder, William Henry
Merrill, through whom our engineering service
for the protection of life and property and our
public safety mission was established.

CEO message

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Jennifer Scanlon, CEO, UL Inc.,
has pledged UL to:(currently 7%)

Increase gender representation
across the company to45%(currently 38%)

Incorporate

Double Black and Latino/
Hispanic representation in the
U.S. to 23% (currently 13%)

within the U.S.

Peoplex2

HIRING AND
PROMOTION
BENCHMARKS
for MINORITIESPlanetWe know that we cannot continue to be theworld’s safety science leader if we leave out
any of the world’s thinkers. Our commitment
to a fair and inclusive workplace is pivotal
to our success as a business and to our
responsibility to society.

25%

On our approach• In 2020, we launched the UL Inclusion
Promise, asking all our colleagues tocommit to take action in making ourworkplace more inclusive around the globe.

To measurably advance equity at UL
by 2025, we have committed to:

Increase Black and Latino/
Hispanic representationin senior leadership to

On us• The CEO Action for Diversity and Inclusion
Pledge to advance diversity and inclusion
within the workplace. We are committed
to cultivating a workplace that supports
diversity and inclusion and unconscious
bias training through importantdialogues, plans and actions.

In 2020, we published our first Diversity and Inclusion
Report declaring our commitments, and sharing our
initiatives and accountability.

CEO message• The Equity Principles of the Chicago
Network, committing us to work towardachieving gender equity in leadership roles
throughout our organization by 2030.

Diversity, equity
and inclusion

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UL.com/sustainability-reportContents

Our diversity and inclusion commitments continued
90% by 2021

Improve LGBTQ+ workforce experience by becoming a “Best
Place to Work for LGBT Equality” by obtaining a Human Rights
Campaign Corporate Equality Index score ofandThe leadership council provides input, aligns to and implements D+I
priorities, initiatives and programs. This council serves as the voice of
our employees representative of our regional ambassadors and BusinessResource Group co-chairs.

30%

Social injustices are experienced across the globe andmust be considered as humanity issues. This isn’t a callout; this is a call to action.

5%

Katrina Jackson, director diversity and inclusion andcorporate sustainability council member

People(current score is 5% below benchmark at 54%)

PlanetAnnual Diversity and Inclusion Leadership Summits are UL-hosted events
featuring speakers working outside of and within UL as thought leaders,
advocates and business leaders in D+I. These discussions help us to connect
and innovate the ways that we build our globally inclusive culture.

(currently 25%)

We will strive to increase our D+I Engagement
Survey score for including and using thetalents and capabilities of all employees by

D+I Leadership Council

On our approach

Increase global gender
representation insenior leadership to

100%

by
2022

The executive council drives and supports D+I through strategic decisions,guidance and promotion of D+I within their respective areas. This council
serves as a governing body for D+I and is comprised of UL’s CEO and othersenior leaders representing various divisions, functions and regions.

On us

90%

by
2021

Diversity and Inclusion (D+I) Executive Council

CEO message

Corporate Equality Index score

We also established two strategic councils:

OR MORE

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UL.com/sustainability-reportContents
CEO message

Social justice response• Support the mission of the YWCA.
• Commit to specific, tangible actions, likerethinking value chains to benefit more
people of color, reforming hiring processes,
and educating employees on how tocontribute to anti-racism efforts.

• The Greater Auburn Gresham Development Corporation a complete audit of
their marketing channels and content, creation of visual and verbal strategy
guidelines, updating their website and communications and the creation ofcontent (web, social, print).

Prosperity• The South Chicago Neighborhood Network storytelling templates andtechniques, evaluation and development of a communications process andpro bono consulting on website development.

PeopleUL.com/sustainability-report• Advance racial justice in their companies,
communities, and/or industries.

UL’s Corporate Marketing department committed to providing needed marketing
resources to nonprofit organizations in a long-term, sustainable effort that enables
durable social change, providing:PlanetInclusion Conversation Series

UL joined the YWCA Racial Justice League
where participants pledge to:

In response to the social injustice affecting our communities, a group of UL
employees were inspired to take action, leveraging their professional skills. In 2020,
UL partnered with the United Way of Metropolitan Chicago to launch UL’s Skill
Bridge, a new skills-based employee volunteer program designed to support the
impact of social justice organizations advancing diversity, equity and inclusion.

On our approach

YWCA Racial Justice League

Skill Bridge

On us

Supporting employee initiatives for advancing racial equity, we established acampaign to match employee donations to vetted, nonprofit organizations
working to eliminate racism and ensure economic and social equity.

This year, our colleagues came together as a global
community to confront the systemic disparities
that exist within our societies, including lack ofaccess to quality healthcare, resources, equitable
pay or basic needs that many experience across theglobe. Refusing to ignore the uncomfortable issuesof racism and understanding the real impact theseissues have on the lives of our people allows us tofoster unity in our communities around the world.

UL launched the Inclusion Conversation Series toconnect our workforce in an open discussion about
racial equity and social justice. We also createdan activation plan to empower each of us to act
inclusively, including a Courageous Dialogue Guide
to support team and peer discussions, educational
resources co-created by UL colleagues and invitations
to dialogue from our Business Resource Groups.

36

Advancing Racial Equity Campaign

Contents

COVID-19 response

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UL.com/sustainability-report

Our colleagues around the globe deferred annual
holiday gatherings to support the health and wellbeing of children impacted by the pandemic. UL
donated $100,000 in funding to three non-profit
organizations selected by employees providing
services to children across the Americas, Europe and
APAC and MEA; Ronald McDonald House Charities;
Doctors Without Borders; and Japan’s Children’sHome Foundation.

People37

Vital to our safety efforts was ensuring the provisionof TME for onsite employees, during a period
when face coverings, gloves and sanitizing solution
were challenging to source. At the start of the
COVID-19 pandemic, we acted quickly on behalfof our colleagues in Asia, shipping TME from our
Northbrook, Illinois headquarters (NBK) to Suzhou,
China, including 130,000 face masks and 10,000
hand sanitizers. To help protect frontline healthcare

Holiday Hope

Planetfirst responsibility to our people, ensuring that ourcolleagues around the globe were safe, secure andinformed by assembling the resources and task forces
dedicated to new ways of working and essential
means of support. Clear communication was at thecore of these efforts, with several dedicated intranet
sites and the internal publication of UL’s COVID-19
Daily Digest that kept employees apprised of criticalnews and stories about the essential services we
performed during the pandemic.

UL launched a COVID-19 Pandemic Relief Employee
Donation Matching Campaign, matching employee
donations to vetted, nonprofit organizations directing
or supporting relief efforts related to the pandemic.

On our approach

Transmission mitigation equipment (TME)

Employee matching campaign

On us

A safe return to work for all our essential employees
was the task set before UL’s COVID-19 response
team, composed of key representatives from ouroperations, legal, human resources, facilities, security,environmental health and safety, communications,site leadership and business continuity teams.
The COVID-19 response team developed a set ofuniversal guidelines to keep employees safe during
the pandemic, whether working at home, in the fieldor onsite. The outcome of this brain trust was theStart Safe Playbook – a guide for all UL’s employees
highlighting best practices and providing safety
protocols for global office and laboratory locations.
With site leaders stepping up around the world toensure the careful administration of the playbook’s
clear protocols, our people returned to work withconfidence in their safety.

workers battling the disease, UL also donated andshipped 8,000 pairs of goggles, 8,000 gowns and20,000 pairs of gloves to the Zhaibei Central
Hospital in Jing’an District, Shanghai.

CEO message

Ensuring the health and safety of our people was
our top priority in 2020. Our Operations, Human
Resources, Environmental Health and Safety, Legal,
Communications and Corporate Sustainability
departments and teams acted quickly to meet ourStart Safe Playbook

Contents

Volunteerism

Directed UL Covid-19
relief funds to nonprofits
supporting individuals
disproportionally impacted
by the pandemic.

Raised funds and personally
donated to nonprofit
organizations supporting
relief efforts and providing
life-saving care.

PeopleProtected our valuable natural
resources by participatingin various environmental
sustainability initiatives.

PlanetWe have operationalized a global network of employee volunteers to drive
sustainability initiatives at the local level in their communities. These Social
Sustainability Champions support our enterprise volunteer initiatives aswell as regional campaigns to support the SDGs and other local
volunteer efforts put forth by employees at their locations.

Made face coveringsand shields to keep
local communities andessential workers safe.

On our approach

In 2020, our communities needed us more than ever before. We publishedadditional volunteer safety guidelines and introduced virtual volunteering
opportunities. We established a new volunteer program, Community
Connections, to allow all our full- and part-time employees to help
meet the needs of their communities, individually, virtually or
in-person where possible.

Collected and donatedfood, toys, diapers andsupplies to those heavily
impacted by the pandemic.

On us

Ready to respond

In 2020, led by our global network of Social Sustainability
Champions, our people found many ways to go above and beyond
to support their communities, despite challenging circumstances:

CEO message

Employee participation in volunteer service
deepens our connection to each other and to our
mission. In recognition of our people’s passion forsharing our mission with the communities where
we work and live, UL employees receive twovolunteer time off (VTO) days a year to dedicate
to volunteer service. Through volunteerism, we
mobilize our mission beyond our everyday work,to achieve an even greater impact on the United
Nations Sustainable Development Goals (SDGs),
advancing progress and expanding the impactof our mission to the public we serve.

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UL.com/sustainability-reportContents

Health food

1 QUARTER
School“1.3 billion people live without
electricity. That means more people
live in darkness today than when
the first light bulb was invented.”— Watts of Love

1 YEAR

Sustainability
growth1 GENERATION

Poverty alleviationin one generation

Watch
the video

Our partnership with Watts of Loveis deeply linked to our identity as acompany, with our founding history
in helping ensure safe lighting andour ongoing work in fire safety,
as well as our safety expertise inlithium-ion batteries and renewables.
Most importantly, this partnershiphelps fulfill our shared mission withour customers and stakeholders towork for a safer, more secure andsustainable world.

PeopleWe plan to expand our reach with
Watts of Love throughout the
Decade of Action, in order to help
bring safe lighting to the 1.3 billion
citizens of the world living
without electricity.

PlanetWith this one innovative tool,
UL and Watts of Love can help
protect children and adults fromdangerous fires and toxic fumes,
secure a safe and productive homeenvironment, elevate equity, andreduce greenhouse gas emissions
and indoor air pollution, impacting all
17 Sustainable Development Goals.
In addition, Watts of Love’s financial
literacy program ensures the ongoing
impact of the gifted light.

Savings

1 MONTHOn our approach

Watts of Love solar lights eliminate dependency on
dangerous and toxic kerosene as a light source, improving
the health and well-being of each recipient, their family andtheir community. Every light is distributed in tandem with afinancial literacy program that teaches how to convert theresulting kerosene savings into sustainable income.

1 DAY

On us

In 2020, UL provided pro bono certification and funding
for a renewable solar-powered light developed by Watts ofLove, a nonprofit organization bringing safe, clean lighting
to energy-poor communities around the globe.

S
w e
or lf
th

Watts of Love=

By teaching recipients how to saveand redirect the funds previously
used for kerosene to moresustainable resources, they can build
a better life for themselves and theirfamilies. The Watts of Love financial
literacy program empowers financial
independence, while the solar lightcreates opportunities for innovation,
safety, and improved quality of life.

CEO message

Partnerships forthe goals

ic
m
o
on om
Ec eedfr

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UL.com/sustainability-reportContents

Total training hours

Average training
hours per employee

People23

Additional coursework was developed
specifically to support our workforce during
the pandemic. New courses included Leadingin Times of Uncertainty and Difficulties, andStress Management and Coping and Wellness.
ULU developed thematic newsletters on
topics including working from home, customer
communication and digital transformation toassist our colleagues in adapting to ourPlanetMeet the2020 Safety
Animation
Award
Winner Team

Each year, FIRST teams compete for the Safety
Animation award by creating short, animatedvideos focused on safety. The winning
submission is shown at all FIRST competitions
during the season. In 2020, teams were asked
to submit videos on the theme “Sustainability
is on the RISE,” paying particular attention
to sustainable cities and communities andresponsible consumption and production.

328,000

ULU provides all employees with instructor-led,classroom, virtual and self-directed learning
opportunities, with access to UL’s learning
programs including Leadership Development,
Technical Training, Lean Six Sigma, and more.

On our approach

UL provides all FIRST and FIRST Tech Challenge students and teams with
free, unlimited access to the UL and FIRST Robotics Competition Safety
Learning Portal where they can take courses on a variety of safety
topics including Personal Protective Equipment (PPE) Awareness andRecognizing Electrical Hazards Awareness.

Employees trained

On us

FIRST designs accessible, innovative programs that motivate students
to pursue education and career opportunities in STEM while building
life skills. Since 2006, UL has been the official Safety Partner for FIRST
Robotics, helping inspire young people’s participation in science andtechnology. Serving as Safety Advisors, UL employees volunteer at
robotics competitions around the globe where they help teams
create a culture of safety and implement important safetymeasures throughout the competition.

14,395This year redefined the way we work, withmany of us working remotely and taking online
meetings while our children tackled virtualschool. One thing that didn’t change was UL’s
commitment to provide quality education andtraining for our people around the globe. UL
University (ULU) took immediate action to adapt
classroom training to virtual platforms to ensure
training and support for our employees continued
without interruption as we transitioned toremote working.

CEO message

FIRST (For Inspiration and Recognition of
Science and Technology) Robotics

Educationand training

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UL.com/sustainability-reportContents

Our BRGs are voluntary, employeedriven, leadership-supported
associations that help us foster
an inclusive workplace by
supporting diverse perspectives andempowering community advocacy
and transformation. BRGs serve as acatalyst for UL’s cultural competence,business strategy and growth. Every
employee BRG has an executive
sponsor and representation on
UL’s D+I Leadership Council. The
Leadership Council supports BRG
initiatives. UL has seven BRGs withmore than 1,200 members globally.
All BRGs are open to anyone within
the company.

We now have

Military BRG
The Military Business Resource Group (MBRG) was created to establish and grow acommunity of employees who served in the military, have a friend or family member
who has served or is still serving, and all employees who are interested in promoting
awareness of military and veteran issues. This is not a U.S.-centric group, but rather
a global group encompassing all military service, whether voluntary or conscripted.
The MBRG’s purpose is to make a positive impact by creating meaningful networking
opportunities, honoring and remembering our military veterans and those currently
serving, giving back to veteran causes, and connecting them to career opportunities.

People7 BRGs1,200+The Black BRG (BBRG) is dedicated todriving inclusion by accelerating UL’s
commitment to engaging African
American/Black employees and thosewith diverse backgrounds, skills andcapabilities. Its focus includes furthering
UL’s commitment to corporate social
responsibilities in African American/ Black
communities, developing and retaining
African American/Black employees by developing skills, increasing representation in
C-E level roles, and growing the talent pipeline among prospective candidates.

PlanetIn 2020, ULU won the Association for
Talent Development (ATD) BEST award.
Each year, the ATD assesses best-in-classlearning and development functions
from organizations all over the world
and ranks them according to inclusive
access to learning and development for all
employees, alignment of learning programs
to business outcomes and the impact ofindividual training programs.

WITH

In 2020, UL’s field engineers needed toquickly transition factory inspections andaudits from an on-site to a virtual process.
Working quickly with the Certification
Program Office and ULU’s Instructional
Design Team, our field engineers
completed virtual inspection and audit
training, ensuring no interruption to theessential services they perform
for our customers and stakeholders.

Black BRG

On our approachtransforming work environment.
To keep our employee culture engaged
and communicating even remotely, book
discussions focused on wellness, managing
change and virtual collaboration.

On us

Business Resource Groups (BRGs)
CEO message

Education and training continued

MEMBERS GLOBALLY
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Contents

2020 BRG highlights:

Business Resource Groups continued

UL Parents BRG

UL.com/sustainability-report• The UL Parents group offered virtual programs tohelp support parents and caregivers. These included
a webinar on social media, screen time andhousehold project management.
• WILBRG’s Women in STEM (WiSTEM) supported theBelieve, Do and Succeed 2020 Global Marathon Series
in which UL Inc.’s CEO was guest for the fifth session.
• The YPG launched awareness campaigns aroundkey societal topics, including the U.S. election.

Prosperity
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42

The Young Professionals BRG (YPG) aims to build andnurture an inclusive environment that engages young
professionals in support of UL’s mission and business.
Goals and objectives include supporting UL’s effort
to attract, develop and retain young professional
talent, building an internal support system for young
professionals to share experiences and information,
developing personal and professional growth
opportunities, and influencing change to help
grow and digitize the business.

• The UL Latino BRG partnered with our D+I Global
Ambassadors to work collaboratively on initiatives
in the U.S. and Latin America.

PeoplePeopleThe UL Parents BRG focuses on fostering a workplace
where parents with children of all ages can thrive by
supporting each other, providing expert guidance andinfluencing policy to help ensure that we are attracting
and retaining top talent. Working parents make up alarge contingency of UL’s employee population.

Young Professionals BRG• In honor of Veteran’s Day, MBRG and PRIDE UL
collaborated on a webinar that highlighted theexperiences of gays in the military as provided
historical information on the “don’t ask, don’t tell”
policy of the U.S. military in the 80s and 90s.

PlanetPlanet

The Latino BRG promotes the heritage of Hispanic and/or Latino UL employees by sharing the Latino/Hispanic
culture through educational opportunities, networking,cultural events and social gatherings. This BRG also
supports the professional development and leadership
opportunities of Latino/Hispanic team members to
help recruit and retain top talent.

The Women in Leadership BRG (WILBRG) helps
accelerate the advancement of women working at UL
by cultivating a strong community of female leaders.
The BRG helps members develop their leadership skills
and personal/business networks, shares best businesspractices and thought leadership, and promotes career
opportunities for women.

OnOn ourour approach
approach

Latino BRG

Women in Leadership BRG (WILBRG)• The BBRG initiated and partnered with Corporate
Sustainability to create and launch the first-ever UL
Safety Smart® Virtual Summer Camp. Close to 500
children of UL families around the world attended.
Employees hosted camp sessions in seven different
languages: English, Spanish, Mandarin, Korean,
Japanese, Polish and Portuguese. Employee volunteer
hosts were located in the U.S., Mexico, U.K., Poland,Brazil, China, Singapore, Japan, South Korea and India.

On
Onus
us

PRIDE stands for People Recognizing Identities andDifferences for Equality. PRIDE UL is committed toincreasing awareness and understanding of our
LGBTQ+ community. This BRG strives to create apositive and supportive work environment, helping
deliver UL’s commitment to D+I, recruiting andretaining LGBTQ+ talent, and supporting
customer engagement.

By creating a community via the UL Parents BRG,
parents and caregivers can learn/share/advocate
how to balance work/life priorities to enable greater
employee engagement, productivity and retention—
all of which has a positive impact on UL’s
business goals

CEO
CEOmessage
message

PRIDE UL BRG

Contents
PeopleUL’s William Henry Merrill
Society Acts to Solve
Critical Challenges

PlanetMembers of the Society contribute to annual“Tech Talks” and serve as judges for the ASEAN
Women in Science Prize. In 2020, their particularexpertise was an important resource for a UL
customer. Upon request, the WHMS quickly
developed a list of requirements for cloth facecoverings, including a product prototype anda performance evaluation, providing sciencebacked consultation on how they could bestprotect their employees.

On our approachMembers of the WHMS are designatedCorporate Fellows or Distinguished Membersof Technical Staff (DMTS). Inductees must be
technical professionals recognized both within
UL and outside the organization as leading
authorities in their field of expertise. Nominees
undergo a detailed review of job experience,technical achievements, publications, patents,
professional affiliations and overall contribution
to the fulfillment of UL’s safety mission throughtechnical excellence. Society members engage inactivities that allow them to influence the futureof product safety certification and UL’s overallbusiness direction. A key part of the society’s

responsibility is to continue to learn, apply,
and transfer knowledge to the next generationof safety scientists and engineers. Active
mentorship of UL’s technical staff helps each
employee grow their expertise to better serve
customers and help solve their critical challenges,
particularly in mitigating risk.

On us

The William Henry Merrill Society (WHMS) wasestablished in 2006 as a tribute to the founder of
UL, in recognition of the important work of themembers of the technical staff of UL. The Society
celebrates UL’s technical leadership and passion
for the science of safety, inducting colleagues
who have made a significant and sustained
contribution to the advancement of safety
science and safety engineering.

CEO message

William Henry Merrill Society

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PeopleProsperity

UL.com/sustainability-report

Planet44

Merrill, W.H. (1913, May). Underwriters Laboratories Inc., The Spectator

On our approach

1

On us

2020 called upon our ability to quickly adapt and tostrengthen our resilience. In the face of the greatest
human challenge in recent memory, people aroundthe world responded with ingenuity, innovation andcollaboration. At UL, we embraced technology, became
more efficient and discovered new and improved ways
to fulfill our mission. Our own 126-year history offers
the proof of how some of society’s greatest challenges
spawned some of its greatest improvements. Now, we areat an opportune turning point again in human history as
the world recovers from this unprecedented crisis. Working
to fulfill our commitment to our mission and helping toachieve the Sustainable Development Goals is our roadmap
to build back better. As we move ahead, we will continue
to empower the innovative solutions that help promote
progress and prosperity for all.

CEO message

Prosperity

Throughout the COVID-19 pandemic, we’ve continued
to provide essential services, expanding and adapting
our response to effectively meet the safety, security andsustainability demands of the moment. Meanwhile, ourunderstanding of the systemic inequalities, vulnerabilities
and global challenges to prosperity has grown alongside
the harmful effects of the virus on culture, economics
and populations. Our intent remains focused on helping
the world become a better place, and to progressing aprosperous and resilient future. The role we play in helping
secure this possibility is directly linked to our founding
legacy to “do something for humanity” by helping
create safer living and working environments forpeople everywhere.1

Contents

COVID-19 essential services

The essential nature of our everyday work and our positive impact on
our targeted Sustainable Development Goals regarding human healthand well-being (Goal No. 3), sustainable cities and communities (GoalNo. 11) and responsible consumption and production (Goal No. 12) is
exemplified by our COVID-19 support services:

PeopleProsperity

UL.com/sustainability-report

Employee Safety – UL’s employee safety services
help ensure employee health and safety plansreflect the latest industry best practices andguidance from the World Health Organization(WHO), the Centers for Disease Control andPrevention (CDC), the U.S. Food and Drug
Administration (FDA) and other authorities.
They help address the need for employee
health and safety training, employee healthmonitoring and COVID-19 reporting.

Planet45

requests, UL quickly developed a suite of healthybuildings recovery services and advisory, to help
ensure safe reoccupancy during the pandemic.
UL’s building recovery services allow
customers to share their test reports andoffer confidence in building safety.  

On our approach

UL’s Healthy Buildings adapted during the
pandemic to address new concerns raised
by COVID-19 regarding buildings that had
been closed for long periods and neededa safe path to reopening and inspiring
occupancy trust. In response to customers’

On us

Building and Equipment Safety – Building
owners and asset managers faced newchallenges in light of the COVID-19 pandemic,
like dormancy, social distancing and heightened
infection control protocols. Our safety solutions
help mitigate the impacts of the pandemic onbuilding, equipment and occupants, allowingbuilding owners to demonstrate the efficacy offire, life safety, security and sanitation processes
and assess machinery and equipment toreassure occupants returning to work.

CEO message

Operating as an essential business, the importance of the work weundertake every day became indisputably evident. During 2020,
our ways of working were challenged by the pandemic. In answer,
we rapidly developed new essential service offerings, and utilized
technology to perform virtual audits, making experts available withoutcompromising quality or safety. We didn’t lose sight of our role as theglobal safety science leader, but opened more avenues to share oursafety expertise with the public, offering free webinars and tutorials on

pandemic safety through our PureSafetyTM learning software, creatinga free hand sanitizer safety data sheet, and publishing our Start Safe
Playbook as a public contribution to worker and workplace safety.

Contents
On our approach
PlanetPersonal Protective Equipment (PPE) ProductTesting – UL evaluates PPE and attire to industry
standards for safety and performance, including
regulations and guidelines provided by the World
Health Organization COVID-19 Operational
Support and Logistics Disease Commodity
Packages, the CDC, the FDA and the European
Commission. We test and certify a wide range of
PPE products including face shields, respirators,
surgical gowns, medical gloves and more.

On us
PeopleMedical and Pharmaceutical Innovation andTransformation – The healthcare sector istransforming as manufacturers develop the
breakthrough solutions and technologies to
respond to the COVID-19 crisis. Manufacturers
are innovating proactive monitoring medical
devices and products, expanding digitization andremote patient care systems and repurposing
and warehousing healthcare assets utilized
during COVID-19 Emergency Use Authorizations(EUA). UL provides comprehensive solutions
for medical device and pharmaceuticalmanufacturers and companies to enable thesafety, performance and security of these
innovations, helping launch the products andsystems shaping the future of healthcare.

New and Altered Medical Devices andProducts – Emergency-use provisions in the U.S.,
Europe and other regions allow manufacturers ofventilators, personal protective equipment (PPE)and other products expedited market access; but
quality, safety and performance requirements
must be met. We offer accelerated and virtual
options for many of our routine healthcare
product testing and inspection services to help
manufacturers successfully and safely address
supply shortages. This helps streamline the go-tomarket process for re-engineered products that
include new features or health benefits to meet
emerging needs stemming from the pandemic.

CEO message

Factory Retooling – As the demand for lifesaving medical equipment grew in the current
COVID-19 environment, manufacturers needed
to transform to help meet the global demand
to create needed devices. Our Field Evaluations
assist manufacturers with factory retoolingplan reviews and on-site evaluations to test forcompliance and check for critical safety issues asmachinery is retooled and manipulated. We alsooffer medical equipment and device audits to
ISO 13485, the internationally recognized quality
indicator that demonstrates the ability toprovide medical devices and related services.

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PeopleOur partnership with the CDC NIOSH continues into 2021 to help fulfill our
mission to work for a safer world through supporting both the private andpublic sectors in preventing the spread of COVID-19.

Essential
Solutions for
Businesses
Responding
to COVID-19

PlanetUL’s Field Engineering and Consumer and Retail Services teams helped
provide NIOSH with onsite audits in China and India for supplierqualifications considering the global travel restrictions. Our auditors weretrained and positioned to gather documented evidence of their processes
and management of design controls, raw material characteristics, test
results, manufacturing, and shipping of personal protective masks incompliance with NIOSH requirements. These supplier audits helped ensure
our healthcare facilities, local, and state agencies could procure safe,
compliant, NIOSH approved masks.

UL COVID-19
Response

On our approach

Within our own offices and laboratories, we deferred
the use of N95 masks unless critically necessary,to support the needs of health care workers
and first responders.

As the virus spread around the world, we became aware of the acuteshortage of PPE globally and the need for a science-based approach toincreasing the supply of PPE, especially face masks. UL’s Field Engineeringand Government Affairs teams began a collaborative public/private effort tobring safe product to market and inform stakeholders on the requirements
for approval by the CDC and National Institute for Occupational Safety and
Health (NIOSH). Beginning with the White House Task Force for COVID-19
response and the NIOSH leadership, UL met the immediate market need forauditing and qualifying suppliers in China and India to provide face masks tomeet the surge in demand. In conjunction, we provided advisory services toimporters of face masks to address their concerns of product authentication
and regulatory requirements.

On us

Around the world, people don face masks and facecoverings to help mitigate the spread of COVID-19.
As a result, worldwide demand for these products
has soared. More and more manufacturers areproducing face masks, and for many of them, theproduct is new to their manufacturing line. On top of
the increased number of face masks being produced,
there are now several different types of face masks
and face coverings, with different intended purposes
including surgical masks for doctors and nurses;
source control masks used by the public to prevent
transmission of illness and diseases; and nonmedical
mask/face coverings, such as a dust mask. Each ofthese requires different sets of tests based on how
they are regulated and testing for each is completely
different. With this in mind, UL’s Consumer andRetail Services team rapidly extended our services
to help ensure the safety and performance of these
protective items.

UL’s Field Engineering partners with National Institutefor Occupational Safety and Health (NIOSH)
CEO message

Prioritizing healthand well-being

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UL.com/sustainability-reportContents

Refrigerated Vaccine Cold Chain Storage Solutions

PlanetPeopleTemporary healthcare facilities have become a vital tool in the fight against
COVID-19, alleviating pressure on the burdened healthcare system. UL
supports emergency preparedness for temporary healthcare facilities to aid
in the safe operation of these critical facilities, including reviewing plans,performing on-site evaluations to verify compliance, conducting vital checks
for critical safety issues and assessing the performance of building products
and components.

On our approach

Temporary Emergency Healthcare Facilities Services

COVID-19 spurred demand forhand sanitizers, disinfectants andother chemical cleaning products.
At the same time, supply chain
disruption made it challenging
for manufacturers to source therequired materials or find suitable
alternatives to meet this demand. UL
provides regulatory advisory services
to help manufacturers understandthe requirements and policies for
products like hand sanitizers and many
disinfecting products and helps ensuresourced materials continue to meet
all applicable safety and performancerequirements. We provide guidanceon manufacturing requirements andsupport development of the proper
Safety Data Sheets (SDSs), the essential
hazard communication documents
required for workplaces producing andtransporting these types of products.

On us

UL’s Refrigeration Laboratory in Gurugram, India received World HealthOrganization (WHO) accreditation as a designated third-party testinglaboratory for refrigeration equipment used for the storage of vaccines.

Sanitizers, Disinfectants andOther Chemical Products

CEO message

Some promising new vaccines pose logistical challenges for manufacturers,
transporters, warehousers and end users. Drug compound integrity must bepreserved from manufacturing plant departure all the way through the cold
chain to the intended patients. UL helps confirm that medical and vaccine
storage equipment is safe to deploy and supports clients in solving critical
health, safety, security, and interoperability challenges. Our product safety
and performance testing helps to get refrigerated medical and vaccine
solutions safely to market.

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CEO message

Products with Ultraviolet Radiation Testing
and Certification (UVC)

On us

UVC offers germicidal benefits with multiple in commercial,healthcare, and consumer settings. However, there areserious risks to UVC exposure, so safety precautions are
essential. UL offers certification for most commercial andhealthcare UVC devices, and specific types of consumer
UVC devices to help ensure that products meet the safety
requirements with proper labels to warn users of thedangers of exposure and photobiological assessment toaddress personal injury concerns for UVC.

On our approach
PlanetPeopleIn 2020, UL published aposition paper on UVC
germicidal devices to informconsumers of undue healthrisks from UVC-over-exposure
from devices that do notprovide proper containmentof the UVC emissions.

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UL.com/sustainability-reportContents• Our ESG reporting and supply chain
management tools provide ourcustomers line of sight into theiroperations and help them reporton their own sustainability journey.
(Goal Nos. 9, 10, 11,12 and 17)• All of these capabilities and services
help our customers enhance theirsustainability efforts, amplifying
our impact as we work together
to safely progress society.

PlanetWatch theUL SDG video
People• Our experience with productdevelopment and chemicals ofconcern, renewable energy andbattery technologies, refurbishedand remanufactured products is• At the same time, our digitization
efforts, software systems andimplementation services play anenabling role in advancing theSDGs alongside our customers.
(Goal No. 17)

On our approach• Our work in greenhouse gas
emissions (GHG), circular economy,
waste diversion, labor and humanrights issues, performance testing,environmental air quality andemissions, and the broad range
of environmental, social andgovernance issues of concern toinvestors, directly progresses manyof the SDGs. (Goal Nos. 3, 6, 9,
11, 12, 13 and 15)

vital to protecting the health ofthe planet and its resources.
(Goal Nos. 3, 7, 9, 11 and 12)

On us

As the global safety science leader servicing the industries that define theworld around us, we are able to meaningfully impact the United Nations’ SDGs
through both our internal initiatives and our services. While we have aligned our
corporate sustainability strategy to three goals — SDGs Nos. 3, 11 and 12 — our
products and services help progress all of the 17 Sustainable Development Goals,
contributing to overall prosperity and amplifying our impact. Our dedicatedsustainability solutions allow us to take a leading role in driving a global cultureof sustainability, enabling our customers to achieve their ESG commitments andreporting needs and to improve their environmental and social impact.

UL offers many services that can help companies contribute, measure and reporton their ESG commitments and SDG targets:

CEO message

Amplifying SDG impact

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UL.com/sustainability-reportContents• Publishing a white paper on addressing the consequencesof plastic waste and current challenges, safety
considerations and efforts to reduce it: Assuring thequality and safety of recycled plastics• Publishing an article on how to achieve circularity andsafety in second life products• Hosting a roundtable session on The UN Sustainable
Development Goals, circularity and the ESG connection.
• Addressing considerations regarding material selection forcircular products in Circular by Design: Material Selection
for Circular Products

PlanetGreenbuild UL subject matter experts are regularcontributors at Greenbuild events, including
Greenbuild 2020.

On our approach

Energy Storage Association At ESACon20, Barbara R. Guthrie,vice president of corporate sustainability, shared how safe
energy storage is a key technology in enabling sustainablegrowth and ensuring the proliferation of renewable energy.
UL is actively involved in developing local, state, national,
and international codes and standards to ensure the safe
deployment of energy storage systems in homes, businesses,
and utilities. UL provides advisory services and independentengineering services to help our customers make informed
decisions on project financing, siting, and technology. We
also provide energy storage education to code authorities,
developers, integrators, and OEMs through various channels.

• A GreenBiz webcast on the safety, performance and social
impact considerations of recycled plastics

On us
PeopleAs a company founded on sharing ourscientific research and discoveries to makethe world a safer place, our environmental
and sustainability leaders contribute theirexpertise and passion to the important
global dialogues surrounding sustainability.
SDG No. 17 reveals the need for crossindustry, public, private and civil society
partnerships to accomplish sustainability
goals. We embrace this SDG throughparticipating in collaborative researchand demonstration projects and working
directly with partners across the circularity
value chain. We continue to increase ourlevel of engagement and visibility within
our key sustainability alliances to drivea sustainability culture and advance thebest, science-based possibilities for our
future. In 2020, UL’s sustainability experts
contributed to the following organizations
to share insights, progress innovations andcollaborate on advancing the SDGs.

GreenBiz UL subject matter experts and sustainability
leaders supported and contributed to Circularity20,
GreenBiz’s circularity-themed conference, through:CEO message

In shared pursuitof progressEllen Macarthur Foundation Circular Economy 100 (CE100)
UL is a member of the Ellen MacArthur Foundation CE100,
collaborating with industry leaders to advance circular
economy initiatives. One of the first projects UL worked on
was a mass-balance approach to calculating recycled input
generated through a chemical recycling process.

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Enabling customer impact
CEO message
On us

Our customers join us on a shared mission to work for a safer, more secure and sustainable
world, entrusting us to empower meaningful and reportable impact to the industries weserve. We honor our collaborative customer relationships and the dedication to sustainable
progress that we share. As we share our mission and support our customers’ uniquesustainability journeys, we deepen our relationships, fortify our purpose and multiply
our impact. In 2020, our customers made incredible progress on their sustainability
commitments and demonstrated reportable impact on their ESG commitments andsustainability strategy.
We celebrate their goals and outcomes.

UL.com/sustainability-report90%
indoors

OF THEIRTIME

AND BREATHE FASTER
than adults

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BABIES spend

PeopleRubicon In 2020, UL entered into a partnership with Rubicon, asoftware company supporting the waste and recycling industry,
to advance UL and Rubicon’s shared circularity and sustainability
aspirations to end waste, in all of its forms, while creating economic
value. UL and Rubicon will work to help create the ecosystem neededto advance the circularity principle of retaining the value of resources
for as long as possible and collaborate on market education andoutreach efforts to continue to reduce dependency on landfills.

Pottery Barn Kids met its 2020 commitment tohave 100% of its company-produced bedroom
and nursery furniture meet UL GREENGUARDGold Certification. Clean indoor air in nurseries
and homes makes an impact on children’s healthand well-being, especially as babies spend 90% of
their time indoors and breathe faster than adults.
The GREENGUARD Gold Certification includes
health-based criteria for additional chemicals
and also requires lower total volatile organic
compound (VOC) emissions levels to assure that
products are acceptable for use in environments
such as schools and health care facilities.
Read more.

PlanetWorld Green Building Council UL was a global project partner of the
WGBC’s “Plant a Sensor” campaign in 2020, bringing awareness to
air quality. The “Plant a Sensor” campaign champions the worldwide
rollout of air quality monitoring devices in and outside of buildings.
UL’s thought leaders also helped launch their next roadmap focused onmaterials and human health.

Pottery Barn Kids

On our approach

United Nations Global Compact UL hosted a webinar with the United
Nations Global Compact on Unlocking Business Value with the SDGs,
sharing how businesses are identifying material SDGs and pursuingalignment to positively impact people, planet and prosperity.

Contents

AmazonHP, a leading provider of personal systems, printers and 3D
printing solutions, achieved Recycled Content Validations from
UL for five of their resins, which contain between 5-99% recycledcontent from ocean-bound plastic. HP is the first company toachieve validation from UL to the UL 2809 Environmental Claim
Validation Procedure (ECVP) for Recycled Content Standard that
now includes auditing of social responsibility procedures. UL’s
claim validation further augments HP’s social responsibility
drive to use ocean-bound plastics in their recycled content. HP’socean-bound plastic programs create new opportunities for
economic advancement and education in local communities. In
Haiti, HP’s partnership with the First Mile Coalition has helped
create more than 1,100 income opportunities for adults in the
country and has provided 150 children with quality education,
food, and medical assistance. Read more.

UL supported BentallGreenOak in achieving Fitwel
Viral Response (VR) certification for 17 officebuildings across the US. “The VR module allows
building owners, companies and commercial
tenants to demonstrate compliance with strategies
that mitigate viral transmission and build trust to
create healthy and resilient environments for all
occupants.” per GlobeSt.com. UL conducted various
independent tests, including indoor air quality,
water quality and janitorial efficacy and building
re-occupancy investigations across BGO’s certified
portfolio. Read more.

Amazon recently announced its new Climate
Pledge Friendly, sustainable products program,which highlights products verified by governmental
agencies, non-profits and independent laboratories
for transparency. Amazon said, “We focused on
certifications that are reputable, transparent, andhave a focus on preserving the natural world.”
UL’s ECOLOGO® label is one of the certifications
featured on the Amazon website. Read more.

PeoplePanasonic had the first e-bike tested and certified
to the requirements of the new North American
safety Standard, UL 2849, the Standard forElectrical Systems for eBikes. “UL has been involved
with the trend of micromobility in recent years,
creating electrical safety certification programs as
new products come on the market,” said Ghislain
Devouge, UL’s vice president and general manager
for Consumer Technology. “UL is excited to bepart of the growth of e-bikes because it enables a
fun alternative to traditional transportation, andit helps city planners reduce congestion creating
sustainable, smart cities.” Read more.

PlanetIrvine Company, a developer and manager of bestin-class real state, is the first to achieve the ULVerified Healthy Buildings Mark for Indoor Air for
25 million square feet of office space in more than
600 buildings in regions including Orange County,
California, San Diego, Silicon Valley, Los Angeles
and Chicago. “UL congratulates Irvine Company
on being the first to earn UL’s Verified Healthy
Buildings Mark for Indoor Air for their commercial
office portfolio,” said Jennifer Scanlon, president
and CEO of UL Inc. “Their bold action demonstrates
a commitment to putting the health and wellbeing of building occupants first, and we’re pleased
they are putting their trust in UL to deliver on thatpromise.” Read more.

Panasonic
On our approach

HP is the first company to achievevalidation from UL to the UL 2809
Environmental Claim Validation
Procedure (ECVP) for Recycled
Content Standard

Irvine Company

On us

BentallGreenOak (BGO)

CEO message

HP

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GlobeSt.com

Contents
PlanetPeopleEnergy Storage System (ESS)
Safety: Battery energy storage
systems can be vulnerable tothermal runaway, where theelectrochemical events inside thebatteries can lead to catastrophic
results including a large scale fire, explosion, sudden
system failure, costly damage to equipment andpersonal injury. UL extended work on energy storage
system safety by developing test methodologies forcharacterizing fire performance of energy storage
systems. These have been published as the U.S. andCanadian National Standard UL 9540A, Test Method
Evaluating Thermal Runaway Fire Propagation inBattery Energy Storage Systems. This approach has
been required in codes to establish confidence in thesafe integration of ESS into building, promoting more
solar-plus-storage installations.

On our approach

Circular Economy for Renewable Energy Technologies: UL supported
work by the National Renewable Energy Laboratory (NREL) to assessactions to promote circular economy practices for large-scale batteries
and photovoltaic modules and participated in a global webinar toillustrate best practices for co-managing circularity and safety. These
efforts are part of an ongoing initiative involving research institutions,
government, industry, recyclers and others to promote the cleanest,
most sustainable and safest energy infrastructure of the future.

Cybersecurity for Distributed
Energy Resources: UL collaborated
with the U.S. Department ofEnergy, NREL, Sandia National
Laboratory and others to
improve approaches to deploying
distributed energy resources (DERs) such as solar
arrays and wind turbines to be more resistant tocyberattacks, reinforcing confidence in advanced
renewable energy technologies that areless centralized.

National Institute of Standards
and Technology (NIST) and ULWorkshop: This biennial workshop
co-hosted by NIST and UL brings
together leading scientific experts
in solar power from around theworld to address leading edge ways to promote thebest design, development, assessment and usage ofsolar power technologies.

On us

OceanCycle: UL is collaborating with OceanCycle,
a leading social enterprise focusing on reducing
ocean plastic pollution, on initiatives to alignindustry standards related to ocean-bound plastics,
promote transparency of the standards, and develop
the marketplace for ocean-bound plastics. UL and
OceanCycle are leveraging their expertise in ocean plastics recycling andcertification to strengthen the criteria around social impacts and thirdparty validation of recycled plastics. These efforts will result in increased
manufacturer and purchaser confidence in the materials being usedin products and additional credibility of the social impact of collected
ocean-bound plastics.

U.S. Department of Energy (DOE)
research: UL continues work on
a DOE three-year research grant
to further understand the lifeof photovoltaic (PV) modules
in collaboration with teammembers from NREL, National Institute of Standards
and Technology (NIST), academia and industry. This
project will inform the PV industry on optimal ways
to design and develop materials and PV modules,
promoting more durable PV systems that exceed
the current performance and financial aspectsof solar power.

CEO message

Sustainability research andscientific expertise

A Circular Economy for Lithium-Ion Batteries Used in Mobile and Stationary Energy
Storage: Drivers, Barriers, Enablers, and U.S. Policy Considerations (nrel.gov)
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Green Building Community: UL continued
to help advance green building standards
with contributing members on the
US Green Building Council, the LEED
Steering Committee, the Well BuildingStandard steering committee and the
IAQ TAGASHRAE 189.1 International Green Construction
Code committee.

On our approach
PlanetInternational Electrotechnical Commission(IEC) Renewable Energy Scheme (IECRE)First Solar Certificate:
The IECRE is a new conformity assessment
scheme to promote easier global
deployment of large scale wind, solar andmarine power plants. UL has been deeply engaged in setting
up the scheme since its inception, in all three sectors. In
2019, UL issued the first certificate under the solar sector forFirst Solar, a leading global manufacturer of innovative solar
systems.

SolarAPP: UL has actively supported thedevelopment of SolarAPP, an innovative
new software tool enabling immediate
permitting of residential rooftop solar
installations. The software was developedby a coalition led by NREL and launchedin 2020. This joint effort promotes affordable solar power.
SolarAPP will help accelerate the transition of cities andcommunities to local, clean and safe energy to powerhomes and buildings.

On us
PeopleEV Charging: UL has been performing
research and engaging global technicalleaders on establishing safety
requirements for innovative wirelessEV charging, which does not require aphysical connection between the charger
and the EV. In 2020, UL issued its first safety certifications for
wireless EV charging and opened a state-of-the art EV andlarge battery testing facility in China. This facility provides alocation to assess and verify the safety of large batteries foruse in EVs and energy storage systems, promoting safe andsustainable global electrification continuing UL’s ongoingcommitment to empower the safe development of clean,zero-emission transportation.

PV Rapid Shutdown/Hazard Control:
As rooftop solar PV power becomesincreasingly popular across the U.S. and theworld, it presents challenges for the first
responder community when carrying out
their tactics in a building with rooftop PV.
UL has been working with the first responder community,
the solar industry, the U.S. National Laboratories and others
to help ensure the safety of new technologies that allow
first responders to rapidly shut down the distribution ofelectricity from a rooftop PV array, keeping them safe as
they perform critical missions. UL’s efforts to address safe
rapid shutdown/hazards control for PV culminated in the
publication in 2020 of the U.S. and Canadian National
Standard UL 3741 for Safety of Photovoltaic Hazard Control.

CEO message

Biofuel research and requirements:
UL collaborated with U.S. National
Laboratories, automakers, the agricultural
sector and industry stakeholders toproactively research, develop and publish
requirements for new biofuels. In 2020,
our work addressed additional safety requirements forrenewable diesel dispensing equipment. Renewable diesel,like biodiesel, is made from renewable resources rather thanfossil fuels. Displacing petroleum diesel with cleaner burning,
renewable fuels reduces the environmental impact oftransportation. Establishing requirements for biofuels helps
lay the foundation for safety of fueling stations, support
more rapid implementation of infrastructure and accelerate
the ability to use more biofuels that burn cleaner thangasoline and produce lower levels of nitrous oxide (NOx) andother air pollutants.

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Sustainability services
CEO message

Testing, inspection, and certification

Renewables technical advisory services Our
comprehensive portfolio helps companies plan, design,
finance, build, invest, operate, maintain and manage windand solar. UL continues to lead the digitization of therenewables industry.

PeopleSoftware and services Our software and services forregulatory compliance enable companies around the world
to secure their supply chains and responsibly steward
products with product intelligence to reduce risk, reachchemical compliance and promote materials. Chemical
regulatory advisers, with a combined fluency in more than
30 languages, help companies meet changing regulations
and increasingly robust product requirements.

HOMER Energy UL acquired HOMER energy to offer digital
services in microgrids, energy storage, hybrid energy
systems, smart buildings and cities, and related domains.
HOMER is the global benchmark for optimizing distributed
generation systems, from grid-connected solar plus storage
to remote microgrids, empowering people around theworld with tools, services, and information to accelerate
the adoption of renewable and distributed energy sources.

PlanetUL’s Verified Healthy Buildings Program
demonstrates to building occupants that theowners are prioritizing the health, well-being andcomfort of workers and guests with on-site testingof indoor environmental quality (IEQ) policies andprocedures. With the COVID-19 pandemic raisingawareness of the importance of IEQ, occupants are
more concerned about safety than ever. As a result,a growing number of real estate providers and thecompanies that lease from them are prioritizing
health and wellness in indoor spaces.

Advisory

On our approach

Responsible sourcing services help our customers
analyze risks and prioritize interventions throughsupply chain mapping, field research tools andrisk indices.

On us

Healthy indoor air is critical to safe living andworking environments. UL GREENGUARD
certification helps manufacturers make and market
products that have low chemical emissions andcontribute to healthier indoor air. The emissions
criteria for GREENGUARD Certification are among
the most stringent in the world, recognized bymore than 400 building programs, standards andspecifications globally.

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Sustainability software solutions

PeopleProsperity

UL.com/sustainability-reportUL SPOT® Our product database isdesigned to support architects anddesigners, manufacturers, purchasers
and retailers in finding sustainableproducts to meet green building
requirements, purchasing guidelines
and customer demands. This databaseencourages the adoption of safer,greener and healthier products, andraises awareness of the importanceof healthy indoor environments.

Planet57

360 Our award-winning platform enables
brands to manage their GHG and other
ESG data for internal decision making
and external stakeholders. UL employs
the 360 platform to glean insights into
our own global facilities and laboratories
in order to discover efficiencies andenact improvements. In 2020, 360
continued its CDP Software Partner
status for the ninth consecutive year.
This is the CDP’s highest ranking for an
accredited software provider. Also, thisyear, UL became a licensee of SASB datafor integration into the 360 platform,
licensing all 77 of the SASB industry
specific standards in our software

solutions (360 Sustainability Essentials
software and 360 Frameworks Module),
allowing companies to easily track,
manage and report on SASB data. SASB
standards provide company-level ESG
data that is comparable, consistent andfinancially material, enabling investors
to make better investment and voting
decisions, promoting positive economic
impact.

On our approach

Turbo Waste Waste reduction is pivotal
to sustainability and a fundamental
tenant of circularity. UL’s Turbo Waste
software enables companies to collectand analyze data on their own andvendors’ waste streams to optimize
effective waste management, reportingand diversion from landfills. The Turbo

Waste platform also supports theanalysis of the environmental benefit ofwaste diversion activities in the form of
reduced carbon impacts. This solution
enables more companies to achievecertification by direct integration with
UL 2799 Environmental Claim Validation
Procedure for Zero Waste to Landfill andhelps advance a circular economy.

On us

Turbo Carbon™ As global focus isshifting to prioritize a low carbon
economy, the demand for high-quality
carbon emissions data is surging acrosscountries and industries, driven by new
regulatory requirements, pronounced
business benefits and increased societal
expectations for managing carbon
emissions. UL’s Turbo Carbon™ andTurbo Buildings empowers carbon
transparency and responsibility, enabling
accurate reporting and contributing to
the possibility of a net-zero future. Turbo
Buildings facilitates ESG reporting against
a leading ESG tool for that industry,
GRESB, the Global ESG Benchmark forReal Assets.

CEO message

UL’s digital applications help our customers set and achieve their sustainability goals and measure and report upon their progress.
Our sustainability software solutions simplify ESG reporting, helping businesses capture and evaluate critical information across theirorganization and value chain. We’re on a shared mission with our customers, utilizing our software solutions internally to advance oursustainability initiatives.

Contents

Thought leadership
CEO message

Drawing on UL’s expertise, UL’s training and professional
development solutions include instructor-led sessions, custom
workshops and content development, on-demand e-learning
courses and live webinars across a range of subjects.

Sustainability TalksTM
On us

In 2020, we launched Sustainability TalksTM to help ourcustomers and stakeholders connect with leaders and subject
matter experts on how to navigate risk, learn trends and apply
sustainable practices for business longevity and integrity.

On our approach

Sustainability Continuing Education Courses

SDG Readiness Assessment Tool
This year, we developed and shared our SDG Readiness
Assessment tool, helping businesses measure theirsustainability progress and identify the next steps inimproving their impact.

PeopleUL sustainability experts spoke with leaders incarbon measurement, minimization, and mitigation.

PlanetOur free courses are designed to educate professionals on
sustainability, green design and indoor air quality. We offer
continuing education units (CEUs) to support these learning
opportunities for designers and help develop expertise in thecommunity on important wellness and sustainable building
topics. In 2020, we introduced the Health and Well-Being
in Green Building course to support incorporating occupantwellness in green building projects.

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PeopleUL.com/sustainability-report

PlanetFor more information andresources, visit our website.

On our approach

We remain committed to a sustainable future forour people, our planet and prosperity. We remaincommitted to increasing our impact as we further
embed sustainability strategies across our business.
And, we remain committed to sharing our journeyand our mission with our customers and stakeholders
through continuous reporting and the integrity of
the work we undertake every day.

On us

Our services and offerings help us and our customers
progress the SDGs, working together for a safer, moresecure and sustainable world. As we target our own
sustainability initiatives, we also advance our customers’
contributions to sustainable progress through theunique offerings and solutions we bring to the market,
underpinned by our founding mission, proliferated byour continued progress and developed by the passionof our science-based expertise.

CEO message

On a shared mission

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UL.com/sustainability-reportContents
CEO message
On us
On our approach
PlanetPeopleUL.com/sustainability-report
0421

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