Translation“Household Goods TA-Q-BIN”
Terms and Conditions
Yamato Transport Co., Ltd.
Kanto District Transport Bureau of Motor Truck Freight No. 1303
Date of Approval: January 5, 2022
Table of Contents
Chapter 1

General Provisions (Articles 1 and 2)

Chapter 2

Transport Business
Section 1

Common Rules (Articles 3 to 5)

Section 2

Acceptance (Articles 6 to 15)

Section 3

Loading and Unloading (Article 16)

Section 4

Acceptance Delivery of Parcels (Articles 17 to 24)

Section 5

Instructions (Articles 25 and 26)

Section 6

Accidents (Articles 27 to 29)

Section 7

Freight Charges and Fees (Articles 30 to 35)

Section 8

Liability (Articles 36 to 49)

Section 9

Connecting Transport (Articles 50 to 57)

Chapter 3

Supplemental Services (Articles 58 to 59)

Chapter 1

General Provisions

Article 1(Type of Service)1.

Yamato shall engage in the business of transport of general freight by motor vehicle.

2.

Yamato shall engage in business supplemental to that of the preceding paragraph.

3.

Yamato shall engage in special mixed load parcel transport.

4.

Yamato shall engage in transport utilizing a service by other freight truck transportationcompany.

Article 2(Scope of Application)

1.

These terms and conditions shall apply to “Household Goods TA-Q-BIN” undertaken by
Yamato as the business of transport of general freight by motor vehicle.

2.

Matters not stipulated by these transport terms and conditions shall be in accordance withlaws and regulations and/or customary practices.

3.

Notwithstanding the provisions of the preceding two paragraphs, Yamato may accept
applications for special agreements to the extent not contrary to laws and regulations.

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Chapter 2

Transport BusinessSection 1

Article 3(Time of Acceptance)

Common Rules

1.

Yamato shall set the time to accept parcels and post it at the place of business.

2.

When intending to change the time to accept parcels set forth in the preceding paragraph,
Yamato shall post the new time to accept at the place of business in advance.

Article 4(Order of Transport)

Yamato shall transport parcels in the order in which the application for transport is received;
provided that, this shall not apply in the case of parcels subject to deterioration or perishable orfor other legitimate reason.
Article 51.

2.

(Delivery Period)

The delivery period of Yamato for parcels shall be the period that is the total of thefollowing number of days:(1)

Shipping Time: two days, including the day of acceptance of parcels;(2)

Transport Time: one day for each 170 kilometers of transport distance that isthe basis for calculation of freight charges and fees; provided that, any
fraction of a day shall be counted as one day; and(3)

Collection and Delivery Time: one day each for collection of parcels anddelivery of parcels.

When delivery is made after expiration of the delivery period under the provisions of thepreceding paragraph, it shall be deemed a late arrival.

Section 2

Acceptance

Article 6(Confirmation of Type and Character of Parcels)

1.

When there is a request for delivery of parcels, Yamato may ask the applicant tospecifically describe the type and contents of the parcels.

2.

In the case described in the preceding paragraph, if there is any doubt as to the applicant’s
description of the type and contents of the parcels, Yamato may check the parcels with theconsent of the applicant and in the applicant’s presence.

3.

If Yamato conducts a check of the contents of parcels in accordance with the provision of
the preceding paragraph, Yamato shall compensate for any damage that occurs due to suchcheck, only if the said check reveals that there is no difference between the actual type andcontents of the parcels and what the applicant has described.

4.

If Yamato conducts a check of the contents of parcels in accordance with the provision ofparagraph 2, the applicant shall bear the expenses for the check, only when the said checkreveals that there is a difference between the actual type and contents of the parcels andwhat the applicant has described.

Article 7(Denial of Acceptance)2

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In a case falling under any of the following items, Yamato may deny acceptance of transport:(1)when the shipping request does not comply with these Terms and Conditions;(2)

when the applicant fails to make the notification under paragraph 1 of thepreceding article or does not give permission for an inspection underparagraph 2 of the same article;(3)

when there are no appropriate facilities for the transport;(4)when, in respect of the transport, a special burden is being requested by theapplicant;(5)

when the transport violates laws and regulations, or public order, or good
moral;(6)

when the parcel falls under any of the following items:(a) Explosives and other dangerous or unclean articles, etc., which are liable
to cause damage to other parcels(b) Items that Yamato specifically refuses to accept
[1]

[2]

Parcels rejected due to the nature thereofCash, checks, notes, share certificates and other securities



Credit cards, cash cards, and other cardsRemains, ihai (ancestral tablets), butsudan (Buddhist altar)

Firearms and swords

Works of art and antiques

Pets such as dogs, cats and birds

Examination admission cards, passports and vehicle inspection
certificates, etc. that are difficult to reissue

Non-reproducible manuscripts, original drawings, tapes, films,
etc.



Ignitable, flammable and volatile articles such as fireworks,
kerosene, gas cylinders, and thinners



Poisonous and deleterious substances

A parcel the contents of which include personal information ofmultiple persons

Parcels rejected due to the price thereof(7)Article 8
1.

A parcel with a price exceeding 500,000 yen

when there is a natural disaster or other unavoidable event; or(Waybill, Etc.)

When requested by Yamato, the shipper shall submit for each parcel a waybill setting out
the following matters:3

Translation(1)

product name, quality and weight or volume of the parcel, together with thetype and number of the packages;(2)

the place of collection and delivery and/or origin and destination (including,for an apartment complex, apartment or other high rise building, the nameand telephone number);(3)

each type of transport;(4)

matters relating to payment of freight charge, fees, advances, and otherexpenses (“Charges, Fees, Etc.”);(5)name and/or trade name, address and telephone number of shipper andconsignee;(6)for expensive items, the type and value of the goods;(7)

when collection of the price of the good is entrusted, a statement to such
effect;(8)such other matters as are needed for the transport of the parcel.

(9)

Acceptance limit

2.

In lieu of issuing a waybill, the shipper may, with the consent of the carrier, provide thematters to be included in the waybill by electromagnetic means. In this case, the shipper isdeemed to have submitted a waybill.

3.

When Yamato does not request submission of a waybill as set out in paragraph 1, theshipper shall declare the items in paragraph 1 to Yamato.

Article 91.

(Expensive and Valuable Items)

Expensive items for the purpose of this Agreement shall be the following:(1)

coins, paper money, bank certificates, revenue stamps, postal stamps andnational bond certificates, share certificates, bonds, gift certificates, othersecurities, together with gold, silver, platinum, other precious metals, iridium,
tungsten, and other semi-precious metals, garnet, ruby, emerald, amber,pearls and other jewels, ivory, tortoise shell, coral and other such products;(2)

art objects and antiques; and(3)

containers and other items which, including the packing, are worth more than
JPY20,000 per kilogram (excluding animals).

2.

Calculation of price per kilogram under item (3) of the preceding paragraph shall be madefor each parcel.

3.

Valuable items for the purposes of these terms and conditions of transport shall mean theitems set out in items (1) and (2) of paragraph 1.

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Article 10(When the Type, Etc., of Transport is Unknown)

In the case where the shipper does not clarify the type of transport and other matters needed fortransport when making application for transport, Yamato shall transport the parcel in themanner most beneficial to the shipper.
Article 11(Packing)

1.

Shipper shall pack the parcel appropriately for transport, depending on the character,weight, volume, transport distance, and type of transport.

2.

When the packing is insufficient, Yamato shall demand the necessary packing.

3.

Even for a parcel that is not packed sufficiently, Yamato may accept the transport when it
is found that no harm will occur to other parcels and the shipper agrees in writing that itshall be liable for any damages due to such incomplete packing.

Article 121.

2.

(Outer Package Label)

Shipper shall indicate in an easy to read manner on the outside of the parcel the following
matters; provided that, this shall not apply to those matters which Yamato indicates are notneeded:(1)

name and/or trade name and address of shipper and consignee;(2)name of good;(3)

quantity; and(4)such other matters as are needed for the handling in transport.

When Yamato allows, the shipper shall be able to replace the outer package indication
under the preceding paragraph with a packing label that sets out the matters in the items of
the preceding paragraph.

Article 13(Transport of Animals, Etc.)

When Yamato accepts transport of animals and other parcels requiring special handling, it may
request the following to the shipper or consignee:(1)

to designate the day and time for pickup or acceptance and for delivery;(2)

to provide an attendant during the transport.

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Article 14(Special Rules for Dangerous Items)

In regard to parcels that might explode, catch fire or otherwise pose a danger to transport,
shipper shall note the fact thereof on the outside of the parcel in a clear and conspicuous place,and notify Yamato in advance of the fact thereof, the name and the nature of the parcel, andother information necessary for the safe transport of the parcel.
Article 15(Connecting Transport and Utilization Transport)

To the extent not prejudicial to the shipper's interests, Yamato may transport the accepted
parcels in cooperation with any other facilities for transportation or by utilizing the transport ofany other freight truck transportation company or any other facilities for transport.
Section 3

Loading and Unloading

Article 16(Loading and Unloading)1.

Yamato shall take responsibility for loading and unloading of parcels.

2.

Sheet, rope, wood crating, padding, and other packing materials, excluding those which aperson engaged in the business of motor vehicle freight transport usually would have on
hand, shall be borne by the shipper and/or consignee.

Section 4

Acceptance and Delivery of Parcels

Article 17(Place, Etc., of Acceptance and Delivery)

1.

Yamato shall accept a parcel from the shipper or person designated by the shipper at theplace set out on the waybill, or informed as the place of collection or origin, and shalldeliver the parcel to the consignee or person designated by the consignee at the place setout on the waybill, or informed as the place of delivery or destination.

2.

In the case where Yamato has been requested by the shipper to act in the mannerprescribed by Yamato, the date for delivery of the parcel and the place of delivery may bechanged; provided that, this shall not apply to a parcel that is clearly marked to the effectthat forwarding is not needed on its outer package or waybill in an easily seen location.

Article 18(Delivery to Caretaker, Etc.)

In the case of any of the following items, Yamato shall be deemed to have made delivery to theconsignee upon delivery of the parcel to the person set out in each item:(1)

In the case where the consignee is not at the place for delivery, a person
living at the same location, and/or employee, or other similar person; or(2)

In the case where the place for delivery is a ship, dormitory, inn, etc., thecaretaker or similar person.

Article 19(Exercise of Retained Right)

1. Yamato shall not deliver the parcel until it has received payment of the freight charge, fees,
and/or price for the goods that it should receive in respect of the transport.
2.

When the shipper is a merchant and it has not paid the freight charges, fees, etc., by the6Translationdue date under the transport agreement entered into with Yamato for its business, Yamato
may not deliver the parcel to the place designated by the shipper in the agreement.
Article 20(Warning of Instruction)

1.

In the case where the consignee cannot be ascertained, Yamato may give notice to theshipper without delay of the need for instructions on handling measures for the parcel,
specifying a reasonable period.

2.

When the consignee refuses to receive the parcel, or cannot receive the parcel for someother reason, Yamato may give notice to the consignee without delay of the need toreceive the parcel, specifying a reasonable period for reception, and after the passage ofsuch time, may again give notice as in the preceding paragraph to the shipper with thesame content.

Article 21(Entrustment of Parcel that Cannot be Delivered)1.

In the case where the consignee cannot be ascertained, Yamato may entrust the parcel, atthe expense of the consignee, to a warehouse.

2.

When Yamato entrusts the parcel in accordance with the preceding paragraph, it shallnotify the shipper thereof without delay.

3.

In the case where Yamato has entrusted a parcel in accordance with the provisions ofparagraph 1, and has caused a warehouse receipt to be issued, it may substitute delivery of
the receipt for delivery of the parcel.

4.

In the case where delivery has been requested of a parcel that was entrusted in accordancewith the provisions of paragraph 1, when Yamato has caused a warehouse receipt to beissued for the parcel, it shall be able to retain the warehouse receipt until it receives
payment of the freight charge, fees, etc., and costs of the warehouse.

5.

The provisions of the preceding four paragraphs shall apply to the cases prescribed inparagraph 2 of the preceding Article. In this case, the term "shipper" in paragraph 2 shallbe read as "shipper or consignee".

Article 22(Deposit of Parcel that Cannot be Delivered)1.

In the case where Yamato cannot ascertain the consignee, it may deposit the parcel withthe relevant legal affairs bureau which administers the deposit.

2.

When Yamato deposits the parcel under the preceding paragraph, it shall notify the shipper
without delay.

3.

The provisions of the preceding two paragraphs shall apply to the cases prescribed inparagraph 2 of Article 20. In this case, the term "shipper" in the preceding paragraph shallbe read as "shipper or consignee".

Article 23
1.

(Sale by Auction of Parcel that Cannot be Delivered)

When the shipper fails to give instructions in a case where Yamato has requested
instructions from the shipper in accordance with the provisions of paragraph 1 of Article
20, Yamato may sell the parcel by auction.

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2.

Notwithstanding the provisions of the preceding paragraph, Yamato may sell the parcel byauction without making the notification provided in paragraph 1 of Article 20 when theprice of the parcel may decrease due to damage or any other reason.

3.

When Yamato has made a sale by auction in accordance with the preceding two
paragraphs, it shall notify the shipper without delay.

4.

When Yamato has made a sale by auction in accordance with paragraph 1 or paragraph 2,
it shall apply all or part of the proceeds to freight charges, fees, etc., and the expenses
needed for the request for instructions and sale by auction, and when there is a deficit, it
shall make a demand for payment to the shipper, and when there is an excess, it shallreturn such excess to the shipper or deposit it with the relevant legal affairs bureau whichadministers the deposit.

5

The provisions of the preceding four paragraphs shall apply to the cases where Yamato hasrequested instructions from the shipper in accordance with the provisions of paragraph 2 ofArticle 20. In this case, the term "shipper" in paragraph 3 shall be read as "shipper or
consignee".

Article 24(Voluntary Sale of Parcel that Cannot be Delivered)1.

In the case where Yamato cannot ascertain the consignee and the parcel is easily
perishable or deteriorates and there is no time to take the procedures under paragraph 1 of
Article 20, then it may sell the parcel with the attendance of a fair third person without
taking such procedures.

2.

When Yamato sells the parcel under the preceding paragraph, it shall notify the shipper
without delay.

3.

When Yamato has sold the parcel in accordance with paragraph 1, it shall apply all or partof the proceeds to freight charges, fees, etc., and the expenses needed for the sale, andwhen there is a deficit, it shall make a demand for payment to the shipper, and when there
is an excess, it shall return such excess to the shipper or deposit it with the relevant legal
affairs bureau which administers the deposit.

4.

The provisions of the preceding three paragraphs shall apply to the cases prescribed inparagraph 2 of Article 20. In this case, the term "shipper" in paragraph 2 shall be read as"shipper or consignee".

Section 5

Instructions

Article 25(Right to Dispose Parcel)

1.

The shipper shall be able to instruct Yamato to suspend transport, return, forward orotherwise dispose of the parcel.

2.

The right of the shipper under the preceding paragraph cannot be exercised at the time theconsignee requests delivery of the parcel or seeks damages after arrival at the destination.

3.

When Yamato so requests in the case of an instruction under paragraph 1, a written
instruction shall be submitted.

Article 26(When Instruction Not Followed)

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Translation
1.

In the case where Yamato determines that a problem with transport may arise, it may notfollow an instruction under the provisions of paragraph 1 of the preceding article.

2.

When an instruction will not be followed, notice to such effect shall be given to theshipper without delay.

Section 6

Accidents

Article 27(Measures in the Event of an Accident)

1.

In any of the following cases, Yamato shall, without delay, request an instruction from theshipper, specifying a reasonable period for provision thereof:(1)

when material damage, harm, or other damage to the parcel is discovered;(2)

when adherence to the initial transport route and/or method of transport
becomes impossible; or(3)when it becomes necessary to suspend transport for a significant period of
time.

2.

When, in the case of each of the items of the preceding paragraph, there is no time to wait
for instructions or instructions do not come within the time specified by Yamato, Yamato
may, at its discretion, for the benefit of the shipper, suspend transport of the parcel, or
return it, or change the transport route or method of transport, or take other appropriate
measures.

3.

The provisions of the preceding article shall apply to an instruction pursuant to theprovisions of paragraph 1.

Article 28(Disposal of Dangerous Goods, Etc.)

1.

In regard to a parcel that might explode, catch fire, or otherwise pose a danger to transport,
which has not been declared and marked pursuant to the provisions of Article 14, Yamato
shall be able to, at any time as needed, unload and abandon the parcel or otherwise takeany measure to avoid the danger to transport. The same shall apply even in the case wherea declaration and indication in accordance with Article 14 have been made if there is a riskthat such parcel may damage other parcels.

2.

The costs of a disposition under the first part of the preceding paragraph shall all be borneby the shipper.

3.

When Yamato makes a disposition under the provisions of paragraph 1, it shall notify theshipper without delay.

Article 29(Issuance of Accident Certificate)1.

When there is a request for a certificate of loss of all of a parcel, Yamato will issue an
accident report only up to one month after the date of expiration of the delivery period forthe parcel.

2.

When there is a request for a certificate regarding the quantity, condition, or date ofdelivery of a parcel partially destroyed, damaged or delayed, Yamato will issue an
accident report only on the date of the delivery of the parcel; provided that, in the case of
special circumstances, it may issue such certificate even after the date of delivery of the9Translation
parcel.
Section 7

Freight Charges and Fees

Article 30(Freight Charges and Fees)

1.

Freight charges and fees, together with the method of application, shall be in accordancewith a freight charges and fees chart separately decided by Yamato.

2.

Freight charges and fees, together with the method of application, for individuals(excluding those for persons who are party to a transport agreement as a business or forbusiness) shall be displayed at the sales offices and other offices.

Article 31(Method of Collection of Freight Charges, Fees, Etc.)

1.

Yamato shall receive freight charges, fees, etc., from the shipper by the time it accepts theparcel.

2.

When the amount of freight charges, fees, etc., is not fixed in the case of the preceding
paragraph, an estimated amount shall be received in advance and after the freight charges,
fees, etc., are fixed any excess shall be refunded to the shipper or the shipper shall becharged for any deficiency.

3.

Notwithstanding the provisions of paragraph 1, Yamato may allow collection of the freightcharges, fees, etc., to be made from the consignee by the time of delivery of the parcel.

Article 32(Delay Charge)
When the shipper or consignee have not paid the freight charges, fees, etc., by the time ofdelivery of the parcel, Yamato may demand payment of delay charges at the annual rate of 14.
5% on the amount of the freight charges, fees, etc., for the period from and including the day
after the date of delivery until and including the date of payment in full.
Article 33(Right to Demand Freight Charges)

1.

When all or a part of the parcel is destroyed by natural disaster or other unavoidable event,or when the parcel is damaged to a certain extent, or for a reason attributable to the
responsibility of Yamato, Yamato will not demand the freight charges, fees, etc. for thedestroyed or damaged parcel. In this case, when Yamato has already collected all or a partof the freight charges, fees, etc., it shall refund them.

2.

When all or a part of the parcel is destroyed due to its character or a defect or a reason
attributable to the responsibility of the shipper, Yamato shall collect the freight charges,
fees, etc., in full.

Article 34(Accident, Etc., and Freight Charges, Fees)

When Yamato has made a disposition under Article 25 and 27, then in depending on thedisposition, or depending on the ratio of transport already completed, it shall collect the freightcharges, fees, etc.; provided that, in the case where all or a part of the freight charges, fees, etc.,
for the parcel has been collected, then payment of any deficiency shall be demanded to the10Translation
shipper or consignee, and when there is any excess, such shall be refunded to the shipper or
consignee.
Article 35(Suspension Handling Fee)1.

In the case where transport is suspended in compliance with an instruction, Yamato may
demand a suspension handling fee, other than when the cause is not attributable to theshipper; provided that, this shall not apply in the case where the shipper suspends thetransport by the day before the day when the parcel is to be loaded.

2.

The suspension handling fee under the preceding paragraph shall be as in the following
items:(1)for a mixed parcel transport, JPY500 per transport agreement; or(2)

for a dedicated parcel transport, JPY3,500 per vehicle in the case of an
ordinary motor vehicle being used, and JPY2,500 per vehicle in the casewhere a compact motor vehicle is used.

Section 8

Liability

Article 36(Commencement of Liability)

Liability of Yamato for the destruction of or damage to the parcel will commence at the time
the parcel is accepted from the shipper.
Article 37(Liability and Proof)

Yamato shall be liable to compensate for damages incurred only when the parcel is destroyed
or damaged, or if the cause of such destruction or damage occurs, or if the parcel is delayed,
between the time of acceptance and delivery. Provided, however, this shall not apply when
Yamato proves that Yamato or its employee or other person used for transport used due care in
the acceptance, transport, storage, and delivery of the parcel.
Article 38(Liability for Container Parcel)

Notwithstanding the provisions of the preceding Article, in regard to destruction or damage
where the method, etc., of unloading the parcel for a parcel packed in a container falls under
one of the following items, a person wishing to make a claim for damages compensation
against Yamato must prove that the damage was the result of a willful act or negligence of
Yamato or its employee or other person used for transport:(1)

the fact that the parcel was loaded by the shipper; or(2)

the fact that it arrived with no abnormality to the seal on the container.

Article 39(Liability for Transport of Parcel Needing Special Supervision)

In the case of an attendant being provided under Article 13, subparagraph 2, in regard to thetransport of animals or other parcel needing special supervision, Yamato shall not be liable forthe special supervision of the parcel.

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Article 40(Liability of Shipper for Application, Etc.)

When Yamato is not able to easily know the contents of a parcel, and when it enters the nameof the parcel, the quality, the weight, the volume, or the price on the transport acceptance, thenotice of shipment of parcel, etc., based on the entries on the waybill or the application of theshipper, it shall not be liable for such entries.
Article 41(Liability for Incompleteness, Etc., of Entries on Waybill, Etc.)

1.

Yamato shall not be liable for any damage arising from an inaccuracy and/or
incompleteness in the entries on the waybill or indication on the outer packaging, or in theapplication of the shipper.

2.

When, in a case under the preceding paragraph, Yamato incurs damages the shipper shallcompensate for such damages.

Article 42(Exemption)

Yamato shall not be liable for compensation for damages due to the destruction, damage, delay
or other damage to the parcel for any of the following reasons:(1)when Yamato accepts a parcel that falls under Article 7-6 without knowledge
thereof;(2)

defect in the parcel, natural wear, insect damage, or rodent damage;(3)

due to the nature of the parcel it catches fire, explodes, leaks, molds, rots,
changes color, rusts, or any other similar event;(4)

union strike, union slowdown, social unrest, or other change ofcircumstances or robbery;(5)

fire by act of god;

(6)

earthquake, tidal wave, high tide, flood, strong wind and rain, avalanche,
mud slide, and other natural disaster;(7)

prohibition of transport, opening of seal, requisition, attachment, or delivery
to a third person pursuant to exercise of law or regulation or public power; or(8)willful act or negligence of shipper or consignee.

Article 43(Special Rule for Valuable Goods)

1.

In regard to valuable goods, Yamato shall not bear any liability for compensation fordamages for their destruction, damage, delay or any other damage unless the shipper
clearly declares the type and value in making an application.

2.

The provisions of the preceding paragraph shall not apply in the following cases:(1)

when Yamato knew that the parcel was valuable at the time of conclusion of
the transport agreement;(2)

when the destruction, damage to or delay of valuable goods has been caused
by Yamato’s willful act or gross negligence;

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Article 44(Special Event of Extinction of Liability)

1.

The liability of Yamato for partial destruction of or damage to a parcel shall extinguish at
the time the parcel is accepted by the consignee without reservation; provided that, thisshall not apply in the case of damage to or partial destruction of the parcel which cannot be
discovered immediately, and for which notice is given to Yamato within two (2) weeks
after the date of delivery of the parcel.

2.

The provisions of the preceding paragraph shall not apply when, at the time of delivery of
the parcel, Yamato knew that it was partially destroyed or damaged.

Article 45(Amount of Damages Compensation)

1.

For the amount of damages in the case where the parcel is totally destroyed, Yamato shallcompensate for the value of the parcel (value of the parcel at the destination on the day
when the parcel should have arrived; the same applies hereinafter) within the acceptancelimit (hereinafter called the “limit”) specified on the waybill.

2.

The amount of damages in the case of partial destruction of or damage to the parcel shallbe decided within the limit on the basis of the difference in value at the destination on the
day when the parcel should have arrived between the parcel as delivered on the day ofdelivery and the parcel if it had not been partially destroyed or damaged.

3.

The freight charges, fees, etc., that do not need to be paid by the shipper or the consignee
as a result of the destruction of or damage to the parcel pursuant to Article 33, paragraph 1
shall be deducted from the amount of damages in the preceding two paragraphs.

4.

When there is a dispute about the value of the parcel or the amount of damages in the caseof paragraph 1 or 2, the amount shall be decided by a fair third person appraisal orevaluation.

5.

The amount of damages in the case of a delay in arrival of the parcel shall be limited to thetotal of the freight charges, fees, etc.

Article 46
Notwithstanding the provisions of the preceding article, when the destruction, damage to, ordelay of the parcel arises as a result of the malice or gross negligence of Yamato, it shallcompensate for all damages incurred.
Article 47（Statute of Limitations）

1.

The liability of Yamato shall cease when a demand by litigation is not made within one (1)year after the date of the delivery (in the case of total destruction of the parcel, the datewhen the parcel should have arrived).

2.

The period in the preceding paragraph may be extended by agreement only after damage
has occurred due to the destruction of the parcel, etc.

Article 48(Liability in the Case of Utilized Transport)

Even in the case where Yamato undertakes transport using transport provided by another parcel

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motor vehicle transport company or another transport facility, the responsibility for thetransport shall be born by Yamato in accordance with these terms and conditions.
Article 49(Acquisition of Rights Based on Compensation)

When Yamato compensates for the whole price of the parcel, Yamato shall acquire all rights
relating to the parcel.
Section 9

Connecting Transport

Article 50(Through Waybill, Etc.)

1.

In the case where Yamato accepts transport of a parcel for connecting transport andundertakes the first transport (in this chapter, “Connecting Transport”) and Yamato
requests the waybill, the shipper shall submit a waybill for the whole transport.

Article 51(Collection of Freight Charges, Fees, Etc.)

1.

In the case of Connecting Transport, Yamato shall collect the freight charges, fees, etc., for
the whole transport until delivery is accepted.

2.

Notwithstanding the provisions of the preceding paragraph, Yamato may allow the freightcharges, fees, etc., for the whole transport to be collected from the consignee when thetransport company doing the final transport makes delivery of the parcel.

3.

When the amount of freight charges, fees, etc., in the case of paragraph 1 is not certain, theprovisions of Article 31, paragraph 2, shall apply.

Article 52(Right of Intermediary Transporter)In the case of Connecting Transport, the transporting companies after Yamato shall exercise
rights in place of Yamato.
Article 53(Basic Rule on Liability)

In the case of Connecting Transport, Yamato shall be liable for compensation for damages
jointly and severally with the other transport company in respect of the destruction of ordamage to the parcel or a delay in delivery.
Article 54(Application of Transport Terms and Conditions, Etc.)

In the case of Connecting Transport, the transport undertaken by other transport companies
shall be in accordance with the transport terms and conditions or the rules relating to transportof such other transport company; provided that, in regard to a claim for compensation fordamages in a case where the damage arises from the destruction, damage to or delay of theparcel and it is not clear which transporter caused the damage, these transport terms andconditions shall apply.
Article 55(Delivery Period)

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The delivery period in the case of Connecting Transport shall be the period obtained by adding
one (1) day for each single transport period to the total period derived by adding the delivery
period for each transport company as calculated in the transport terms and conditions or therules for transport of each transport company.
Article 56(Handling of Damages Compensation Procedures)

In the case of Connecting Transport, regarding the damages compensation for the destruction,
damage to or delay of a parcel, the extent of the damage shall be investigated by the transportcompany which receives the demand and then the amount of damages that is decided shall be
paid.
Article 57(Reservation of Right to Claim Compensation for Damages)

In the case of Connecting Transport, a reservation or notice under Article 44, paragraph 1 canbe made with respect to any transport company that undertook the transport.
Chapter 3

Supplemental Services

Article 58(Supplemental Services)1.

In the case where Yamato accepts collection of price of goods, advance of packing costs,
packing of parcel, sorting, storage, and other duties supplemental to parcel motor vehicletransport business (“Supplemental Services”), it shall collect the expenses actually needed.

2.

In regard to Supplemental Services, the provisions of Chapter 2 shall apply to the extent
allowed by the nature thereof and except as otherwise provided.

Article 59(Collection of Price of Goods)

1.

Any addition to or change in the collection of the price of goods shall be allowed only
prior to the shipment of the parcel.

2.

In the case where the shipper cancels the entrustment of the collection of the price ofgoods or the subject collection of the price of goods becomes impossible for a reason
attributable to the shipper or consignee after shipment of the parcel for which Yamato has
been entrusted to collect the price of the goods, the fee for the collection of the price ofgoods shall not be refunded.

January 2022
Yamato Transport Co., Ltd.
2-16-10 Ginza, Chuo-ku Tokyo

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