C ON N EC TIV IT Y I N
BRITISH C OLU M B I A
Indigenous Communities

A message from the artist
In times past, it was politics and trade that kept Indigenous communities on
the northwest coast connected. In the case of the Haida, being on an island,
we didn’t have certain resources that the mainland people did, such as oolichan grease and mountain goat hair. We needed to create items that would
appeal to the mainland groups we were trading with. Over time, the Haida
developed specialized industries, including canoe-making, and a commercial art market. Though we had always made ceremonial and local tradepieces, producing art as an item of commerce on this scale helped to further
refine the principles of Haida art.
I see the work TELUS is doing in helping to connect Indigenous communities with high-speed internet as helping to reestablish some of these ancient
multinational relationships. It's enabling Indigenous communities to better
communicate with one another, support one another, and to work together
toward a healthier future.
Iljuuwaas | Tyson Brown
tysonbrown.ca

A message from TELUS
As part of our commitment to reconciliation with Indigenous communities,
TELUS wants to support the cultural and artistic practices of Indigenous
Peoples. In doing so, we must be aware of the historical role corporations
have played in misappropriating Indigenous culture and art. We have an obligation and responsibility to ensure that TELUS’ use of Indigenous art in our
spaces is respectful of Indigenous voices. To this end, we collaborated withTyson on the intent, context and manner of the art used within this document
to ensure he retained full intellectual property and control of his creations.

01

A message from our leaders

Our engagement philosophy

02

03

A message from our
executive leadership

Principles for engagementwith Indigenous Peoples

Connectivity and partnership highlightsfrom 2013 through end of 2019

Our TELUS PureFibre footprint

04

Enabling remarkable outcomes05

Our community stories

Connected communities
and footprint in British Columbia

Learn about our fibre optic networkand the 5G technology it will enable

Get to know Witset First Nation,
Haisla Nation and Peters Indian Band07

Our strategic collaborations

08

The social capitalism company

The way forward together

Meet our partners and learn
how we are working together

How we are leveraging technology tocreate positive outcomesOur path forward and what’s
in store for the years ahead

Indigenous connectivity

06
09

| 5

0 1 . A M ESSAG EFR O M O U R LEAD ER S
A message from our executive leadership01. A MESSAGE FROM OUR LEADERSAt TELUS, we are proud to enjoy a longstanding andmeaningful history of promoting the connectivity of Indigenous peoples across British Columbia. For over a
decade, we have been privileged to collaborate with
Indigenous, federal and provincial governments andother partners, to extend life-changing technology
into some of our province’s historically underserved
regions. As part of TELUS’ commitment to reconciliation, we are working to ensure Indigenous communities
have the tools and resources to participate fully in ourincreasingly digital economy and society.
We understand that technology is a great equalizer, but
only if we all have access to it equally. In this regard,
we have made unprecedented investments in technology to bridge geographic and socio-economic divides
and support more vibrant and sustainable communities. Central to this commitment is our desire to enablea symmetrical urban and rural experience, ensuring all
people, including those in Indigenous communities,
have access to the same digital tools to drive improved
health, social and economic outcomes.
We cannot have vibrant communities without powerful
technology and robust infrastructure that is widely deployed, and we are proud to have connected 46 Indigenous communities, including health and educational
institutions, to our advanced broadband networks by
8 |the end of 2019. In remote areas the introduction of
our wireless LTE coverage, has revolutionized the useof our network, providing high speed internet accesswhere internet access has not historically been possible. Importantly, as a result of our strong collaborations
with the provincial government and regional healthauthorities, we are able to leverage this technology totransform lives and enable Indigenous Peoples to receive much-needed care in their communities.
By connecting Indigenous Peoples to the resourcesthat underpin their success, we are supporting economic diversity and self-determination; bridging timeand distance by enabling young people to live andwork in their communities without compromising opportunity; and empowering Indigenous governments
to leverage technological innovation to best serve
their unique needs. Our TELUS team looks forward tocontinuing this meaningful partnership and welcoming
even more Indigenous Peoples into our TELUS family.

Darren Entwistle
President and CEO
Proud member of the TELUS teamAt TELUS, we are passionate about connecting Canadians to our world-class networks, but that’s only thestart of what we do. At our core, we use the powerof technology to remove barriers, advance innovation,and drive better social outcomes to create a friendlier
future for generations to come. We believe there is astrong relationship between our company, our team,and the health and prosperity of our communities –when we set out on our multi-billion dollar investment
to bring TELUS PureFibre™ to communities acrossCanada, we did so in the spirit of strong partnershipand a shared vision of building something for the benefit of all community members.
This relationship extends to our collaboration with Indigenous communities. We respect Indigenous people’s deep connection to nature and the land. We believe Indigenous people have a rich knowledge and awealth of experience to share with Canadians. With
many Indigenous communities living in remote and rural locations across Canada, access to reliable technology should not be a barrier. Our team members takethe time to listen and work together through inclusive
dialogue to understand the right way to connect Indigenous communities with a fast and reliable networkthat supports their social, economic and nation-building goals.

By the end of 2019 we will have connected over 10,000
homes, business and community hubs in Indigenous
communities to TELUS PureFibre, one of the fastest
and most reliable networks globally. Beyond connectivity, our partnership with Indigenous communities andgovernments is enabling better education opportunities, improved access to healthcare and positive social
outcomes.
Working together, we can connect communities acrossCanada and create a world that acknowledges thepast, respects the present and drives meaningfulchange to elevate a future that celebrates and honours
the incredible spirit of Indigenous communities.

Tony Geheran
Chief Customer Officer
Proud member of the TELUS team| 9

0 2 . O U R EN G AG EM ENT P HI L O S O P HY
Principles for engagement with Indigenous Peoples

02. OUR INDIGENOUS ENGAGEMENT PHILOSOPHY
TELUS recognizes and respects Aboriginal Title and Rights and Treaty Rights and the unique culture and governanceof individual Indigenous nations and communities. Through our leading networks, advanced technologies and innovative social solutions, TELUS is supporting the goals of Indigenous Peoples, be it bridging divides in connectivity or
addressing healthcare and education gaps, as communicated in the Truth and Reconciliation Commission of Canada:
Calls to Action.

TELUS Principles for Engagement with Indigenous Peoples
TELUS understands that meaningful engagement andreconciliation with Indigenous Peoples can only happen within the framework of inclusive dialogue, collaboration and partnership. TELUS has a deep respect
for Indigenous Peoples, governance and culture that
informs our actions and our goal is to build long-term,
meaningful and collaborative relationships with Indigenous governments and customers.

The following principles guide TELUS’ engagementwith Indigenous Peoples and governments:
TELUS understands that Indigenous Peoples ofCanada are comprised of nations and governments
who have constitutionally protected Aboriginal Title
and Rights;
TELUS actively seeks to collaborate with Indigenous governments, listening, learning and integrating
their perspectives throughout the development, design
and implementation of projects impacting Indigenous
Peoples and lands; and,
TELUS works closely with communities to ensure
we carry out our activities and relations in a culturally
appropriate and environmentally sensitive manner.

12 |0 3 . I N D I G EN O U S C O N NE CT I V I T Y: O U R HI G HL I G HT S
Connectivity highlights from 2013 through end of 2019

03. INDIGENOUS CONNECTIVITY: 2013 THROUGH END OF 2019

46
70

Parcels of Indigenous
lands* connected to
TELUS PureFibre

12

10k+
$22M+
17

Homes, businesses andcommunity hubs connected
to TELUS PureFibre

Indigenous communities
connected to TELUS PureFibre

Capex dollars invested to connect Indigenous communities in B.C. to our fibre optic network, including enhanced
wireline and wireless connectivity

Communities connected to
TELUS PureFibre in collaboration
with Pathways to Technology

16k+

People now have theopportunity to access
our TELUS PureFibre
network and enhanced
wireline and wirelesstechnologies

54+

Schools connected
to high-speed Internet through the First
Nations Steering
Committee (FNESC)

Communities connected
to TELUS PureFibre by
the end of 2020

*Reserves and Treaty
settlement lands| 17

0 4 . O U R T ELU S
PU REFI B R E FO O T PR I N T
Connected Indigenous communities
in British Columbia

Connected

04. OUR TELUS PUREFIBRE FOOTPRINT
Since 2013, TELUS has invested $3 billion to connect 116 communities in British Columbia, Alberta and eastern Quebec
to the TELUS PureFibre network, and expect to have connected 46 Indigenous communities in B.C. by the end of 2019.

Aitchelitz First Nation
Aitchelitz 9

Lhtako Dene First Nation
Quesnel 1

Peters Indian Band *Peters 1

Sumas First Nation
Upper Sumas 6

Tzeachten First Nation
Tzeachten 13

Cooks Ferry First Nation
Antko 21

Lil’wat Nation t
Mt. Currie 1, Nesuch 3, Mt. Currie 6,
Mt. Currie 8, Mt. Currie 10

Scia’new First Nation
Beecher Bay 1

T’Souke Nation
Sooke 1, Sooke 2

Westbank First Nation
Tsinstikeptum 9, Tsinstikeptum 10

Semiahmoo First Nation
Semiahmoo 1

Tk’emlups te Secwepemc *Kamloops 1

Witset First Nation *t
Moricetown 1, Coryatsaqua 2,
Babine 17, Bulkley River 19

Shishalh Nation
Self-Governing Lands

Tla’amin Nation
Treaty Settlement Land

Shxw’ow’hamel Nation *Ohamil 1

Tla-o-qui-aht First Nation *Esowista 3, Tin Wis 11

Shxwha:y First Nation
Skway 5

Tsartlip First Nation
South Saanich 1

Skowkale First Nation
Skowkale 10, Skowkale 11

Tsawout First Nation
East Saanich 2

Squamish Nation
Seymour Creek 2, Mission 3, Capilano 5

Tsawwassen First Nation
Treaty Settlement Land

Squiala First Nation
Squiaala 7, Squiaala 8

Tseycum First Nation
Union Bay 4

Stswecem’c Xgat’tem *t
Dog Creek 1, Dog Creek 2,
Canoe Creek 1

Tsleil’waututh Nation
Burrard Inlet 3?Esdilagh First Nation *t
Alexandria 3/3A
Esketemc *t
Alkali Lake 1
Gwa’sala-’Nakwaxda’xw
Tsulquate 4
Haisla Nation
Kitamaat 2
Kitselas First Nation
Kulspai 6, Zaimoetz 5
Kitsumkalum First Nation
Kitsumkaylum 1
Kwaw-kwaw-Apilt First Nation
Kwaw-kwaw-Apilt 6
Kwakiutl First Nation
Thomas Point 5/5a, Walden 9,
Fort Rupert 1, Kippase 2
20 |As we expand our investments over the
next five years, our goal is to expand ourworld-class broadband network to morethan 75 of the Indigenous communities in
TELUS’ B.C. territory.

Lower Nicola Indian Band
Joeyaska 2Musqueam First Nation
Musqueam 2
Neskonlith Band*
Neskonlith 1, Neskonlith 2
Okanagan Indian Band
Okanagan 1, Priest Valley 6, Duck Lake
Osoyoos Indian Band
Osoyoos 1
Pauquachin First Nation
Cole Bay 3
Penelakut Tribe *Penelakut Island
Penticton Indian Band
Penticton 1

In progressFuture regionsof engagement*Map not to scale

Xatsull´ ˉ First Nation *t
Deep Creek 1, Soda Creek 2
Yakweakwioose First Nation
Yakweakwioose 12
Yulu?it?ath First Nation *Treaty Settlement Land

* Communities connected incollaboration with Pathways
to Technologyˆt Community build in progress| 21

0 5 . EN AB LI N G
R EM AR K AB LE O U T C O M E S
Learn about our fibre optic networkand the 5G technology it will enable05. ENABLING REMARKABLE OUTCOMES
Our investments are intrinsically focused on bridging the digital divide and providing next generation services to all
Canadians – rural and urban alike. In 2013, we embarked on a significant program of systematic investments to
replace legacy copper networks with TELUS PureFibre connectivity. One of the most advanced and capable Broadband Network technologies available today, our gigabit-enabled TELUS PureFibre investment is equipped to keep
pace with ever-evolving technology, offering increasingly faster connections. This new fibre optic infrastructure will be
the backbone of TELUS’ wireless network, enabling more wireless capacity and faster speeds, setting the stage for
5G technologies in the years ahead.
As we move towards 5G, our investments will serve as a platform to enable ubiquitous connectivity, and provide next
generation services to communities. From interactive distance learning and virtual classrooms, to visiting a doctor
without leaving your home, low-latency and massive Internet-of-things networks will serve as a platform for innovation and help to improve lives and outcomes for Canadians everywhere.

“
24 |We view network excellence and innovation as the backbone that fuels the execution of our social purpose – enabling transformative change through connectivity and greater access to the technologies that support better social,economic, environmental and health outcomes for generations to come. In our dynamic digital society, advanced
broadband networks are crucial to supporting reconciliation with Indigenous Peoples. By the end of 2019, we expect
to connect 46 Indigenous communities to TELUS PureFibre, including 12 in collaboration with Pathways to Technology, equipping communities with the capacity and speeds necessary to support continued creativity, innovation andentrepreneurship on their lands.

This investment is particularly significant in rural and remote areas where a fibre connection ensures Indigenous
Peoples can access the same Internet speeds and bandwidth as residents in urban areas, enabling communities toovercome geographic barriers. This technology will extend accessibility and allow us to connect to more and more
remote locations leveraging the combination of our infrastructure. 5G will expand upon our fibre capability and give
more remotely located homes the possibility of connection to our broadband infrastructure.
The advent of broadband networks are bridging time and distance, allowing remote and urban Indigenous communities alike the ability to compete globally, from tourism and viticulture to large scale retail and residential developments.
Indigenous governments, healthcare providers, educators and businesses are already drawing upon our world classnetworks to reimagine how they deliver existing services, and 5G will open the gateway to developing entirely new
solutions based on their unique needs. Whether it is Witset First Nation’s efforts to revitalize the Witsuwet’en language, or Haisla Nation’s customized asset based management program, our investments are enabling remarkable
outcomes.

Image taken in Witset First Nation, a community connected to the
TELUS PureFibre network in collaboration with Pathways to Technology.

“TELUS PureFibre offers the community a globally unmatched wireline infrastructure that ensures all
citizens have access to the digital tools to drive improved health, social and economic outcomes.”
Darren Entwistle
Proud member of the TELUS team| 25

Building better health outcomes
As collaborators in the journey to deliver better health outcomes for all, we are empowering individuals to take controlof their health and wellness and that of their loved ones with the right information, tools and support. Reliable and fast
connections have become increasingly important as virtual healthcare solutions become available. Our Babylon by
TELUS Health solution enables all British Columbians to access critical, timely medical advice from a B.C.-licensed
doctor over their smartphone and offers an extensive symptom checker powered by an artificial intelligence engine.
For members of remote Indigenous communities, who must travel great distances in unpredictable weather conditions to visit a doctor, this application promises to be transformational by providing the ability to connect with a doctorfrom their own communities. As we expand this service across Canada, we will collaborate with Indigenous Peoples
and organizations to leverage our mutual strengths and ensure access to these transformational technologies. We arecommitted to working together to introduce these technologies in a culturally appropriate manner.

Inspired by Doctors of the World, an organization that had been delivering healthcare services on foot in thestreets and parks of Montreal, TELUS launched specially-equipped mobile health ‘clinics on wheels’ andexpect to provide primary care to 20,000 Canadians in need annually, where and when they need it most.

“A message from our leader of TELUS Health“TELUS Health is on a journey to leverage the power of innovative technology to create better health outcomes for Canadians, including our fellow citizens throughout British Columbia. Through our strong partnership with the provincial
government, we have brought more enhanced care options to British Columbians, including those in rural Indigenous
communities, with solutions like our Home Health Monitoring service, which enables care providers to remotely monitor patients with complex chronic diseases and electronically share important health information with their physiciansand other healthcare providers. As well, TELUS Health is working closely with the government to expand mental healthsupports to all youth in our province through a powerful and engaging mobile virtual clinic application.”
Josh Blair
Group President and Chief Corporate Officer
Proud member of the TELUS team26 |

06. OUR COMMUNITY STORIES
Get to know Witset First Nation,
Haisla Nation and Peters Indian Band

Witset First Nation

06. OUR COMMUNITY STORIES

Language Revitalization

Indigenous governments are using TELUS PureFibre to support the delivery of social services and nation building
activities including, virtual health care, online education programs, cultural preservation and economic development.
TELUS is committed to supporting Indigenous communities in their success by being at the forefront of technology andinnovation leadership to enable better economic, social and sustainability outcomes.

The Wet’suwet’en speak, Witsuwet’en a dialect of theBabine-Witsuwit’en language. With only three percent
fluency in the community, the Wet’suwet’en is undertaking significant language revitalization work. Traditionally
an oral language with no written form, Wet’suwet’en is
working with a linguist based out of Seattle to document their language and teach community members
phonetic spelling. As part of our commitment to supporting reconciliation, TELUS provided funding to the
Witsuwit’en Language and Culture Society, which is
supporting the ongoing work of digitizing old audio
recordings of Elders’ words and includes plans for amobile app centred on the Witsuwit’en language and adigital dictionary. Hearing the words spoken out loud isvital for language learners. Community members used
to travel 35km to Smithers to hear the spoken language
whereas TELUS PureFibre allows them to learn in theircommunity. Preserving and furthering Witsuwet’en fluency is a key priority of Wet’suwet’en and TELUS is
proud of the role we play in supporting these nationbuilding goals.

Witset First Nation | Two years with TELUS PureFibre

30

Witset First Nation is a remote Witsuwit’en village innorthwest B.C. located between Smithers and New
Hazelton along the Bulkley River Valley, with an onreserve population of approximately 670 people. The
current village site has served as Witsuwit’en fishinggrounds for thousands of years. In collaboration with
Witset and Pathways to Technology, TELUS PureFibre
was brought to the community in the summer of 2017.

TELUS PureFibre is changing the way Witset is delivering
education. Each classroom is now equipped with a smart
board and without bandwidth constraints, students haveaccess to technology akin to schools elsewhere in theprovince. TELUS PureFibre means educational opportunities for Elders as well. Witset offers a training course
for Elders to improve their technical skills, making theinternet a learning environment for them too.

Almost two years later Witset’s Executive Director,
Lucy Gagnon, still gets excited when she talks about
what TELUS PureFibre means for her community. Access to reliable high speed internet means Lucy andher team are much more effective at carrying out theimportant work of the Witset government. Things wetake for granted in urban areas, like printing a document, conducting a quick internet search or participating in a webinar, are no longer met with exasperation.
Where it used to take five minutes to print a document,
now it takes seconds. Where a webinar wouldn’t load,
now it loads without issue.

According to Lucy, access to high speed internet has
opened up a new world for Elders, helping to combat
loneliness. To this end, adult children have been gifting
their parents with tablets, allowing them to stay connected with friends and family. To ensure Elders have apositive experience as digital citizens, TELUS teamed up
with Witset to provide TELUS Wise® sessions, providingthem with the tools and knowledge to stay safe online.

“

Terrace
KitimatSmithers“I can’t imagine life without it.”Lucy Gagnon, Executive Director of Witset First
Nation talking about TELUS PureFibre*Map not to scale| 31

Haisla Nation | Leveraging connectivity to manage housing assets

Peters Indian Band | Supporting improved communications

Kitamaat Village, home to about 450 Haisla Nation members, is located in northwestern B.C. - 13 km south of the Districtof Kitimat. Like many Indigenous communities across Canada, Haisla Nation is challenged with the ongoing maintenanceof their housing inventory. With a goal of ensuring all Haisla-owned homes are well documented and efficiently maintained,
Haisla has spent the last two years, developing a customized geographical information system (GIS) asset based management program.

Peters Indian Band (Peters) is a small Indigenous community of 68 members located in the Fraser Valley, 22km south of
Hope, B.C. While Peters is only a 20 minute drive north of Chilliwack and south of Hope on the TransCanada highway, thecommunity was challenged with unreliable and slow internet speeds. It would often take the administration up to six hours to
upload, email and fax documents. In collaboration with Pathways to Technology and Peters, TELUS PureFibre was brought
to the community in early 2019.

This program collects and organizes geographical data, including information such as location, age, type of structure,
condition and maintenance requirements, that can be used to develop a maintenance strategy for home improvements. A
powerful tool that relies on high speed internet provided by TELUS PureFibre, once fully implemented the program will allow
for more efficient maintenance operations, extend the life of homes, and ultimately reduce costs.

As Leanne Peters, Peters’ Administrator shared, “It’s only been a couple months, but PureFibre has already made a huge
difference.” The increased speeds and bandwidth have allowed the administration to submit documents in the blink of aneye, and more importantly free up valuable time to focus on meaningful initiatives, including improved internal communication. For the first time, Peters has a website that allows the administration to communicate more effectively and proactively
with their community.
Due to the previously unreliable internet speeds, many Elders have never sent an email or used the internet. To this end,Peters is implementing a program to increase computer literacy, connecting family and friends. To ensure Elders have a positive experience as digital citizens, TELUS and Peters are exploring opportunities to work together to provide TELUS Wisesessions to provide Elders with the tools and knowledge to stay safe online.

Terrace

Prince Rupert
Haida Gwaii

Kitimat

Kitimaat Village (Haisla Nation)““We have a long way to go, but connectivity is providing us with the communication tools necessary to support
our communities’ healing process.”

Peters Indian Band

Leanne Peters, Band Administrator
Peters Indian Band

*Map not to scale

32 |*Map not to scale

Vancouver
Hope

| 33

0 7 . O U R ST R AT EG I C CO L L A B O R AT I O NS
Meet our partners and learn how we are working together

07. COLLABORATING STRATEGICALLY TO

First Nation Education Steering Committee | FNESCSUPPOR T INDIGENOUS PEOPLESThe First Nations Education Steering Committee (FNESC) works to advance quality education for all First Nations students in
British Columbia and to support communities in their efforts to improve the success of First Nations students. FNESC is led
by a board of 124 First Nations community representatives.

TELUS actively seeks out opportunities to collaborate with governments and organizations to carry out initiatives
that support and benefit Indigenous Peoples to bridge divides in connectivity, health care, education, business andself-governance.

Indigenous, Federal, Provincial and Municipal Governments
TELUS collaborates with Indigenous, Federal, Provincial and municipal governments to enhance connectivity in underserved Indigenous communities across British Columbia, by engaging with various strategic partners including
Pathways to Technology, First Nations Health Authority and the Northern Development Initiative Trust. These collaborations demonstrate TELUS’ commitment to being a trusted partner to all levels of government, and our sharedgoal of ensuring that Canadians have equal access to technology and connectivity regardless of where they live.
TELUS is committed to supporting both the Federal and Provincial governments in advancing reconciliation andrenewing relationships with Indigenous communities. Technology plays a key role in achieving that goal, and TELUS
remains a committed partner in providing solutions to technological needs in Indigenous communities.

TELUS and FNESC have been working together since early 2018 to fulfil FNESC’s goal of connecting First Nations schools
across British Columbia. Over 17 schools have been connected to new or upgraded TELUS services. More recently, TELUS
began looking at ways to leverage FNESC’s investments to increase connectivity to other key community hubs.

““With this increased connectivity, First Nations school students will develop the skills they need to thrive in contemporary society and access the higher education or careers they choose. We want to prepare our youth to be confident intheir identities, languages, cultures, and communities, and technology can enhance their learning in all of these areas.”
Tyrone McNeil, President
First Nations Education Steering Committee

In collaboration with the government of B.C. and Pathways to Technology, TELUS is providing the connectivity
necessary to enable the First Nations Health Authority to deliver health care to rural and remote Indigenous
communities across British Columbia.

36 |

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Pathways to Technology | Pathways
Pathways to Technology (Pathways), a project managed by
All Nations Trust Company, is the largest and most complex
First Nations connectivity initiative in the country. Pathways
is an initiative to bring affordable and reliable high-speed Internet to all 203 First Nations in British Columbia. Pathways’
goal is to connect B.C. First Nations to the world regardlessof where they live. Over the past 10 years, TELUS and Pathways have been collaborating to support connectivity needs
in underserved Indigenous communities. As a result wehave connected 39 communities, including 8 with TELUS
PureFibre. This generational investment has equipped over
650 homes, businesses, and community hubs in Witset
First Nation, Peters Indian Band, Shxw’owhamel First Nation, Penelakut Tribe, Yulu?it?ath First Nation, Tla-o-qui-aht
First Nation, a portion of Tk’emlúps te Secwepemc reservelands, and most recently Neskonlith Band with the capacity
and speeds required to thrive in the digital world.

Cariboo Chilcotin Corridor Project
A collaboration between Pathways, TELUS and Interior Health Authority, the Cariboo Chilcotin Corridor Project will
be connecting nine Indigenous communities to the TELUS PureFibre network by the end of 2020. Ushering in a new
digital era, the project will provide critical access and opportunities in health, including better online services fromInterior Health and the First Nations Health Authority, education, economic development and emergency response
services to upwards of 2,200 people living in 13 reserves within Esdilagh, Xatsull,´ ˉ Stswecem’c Xgat’tem, Esketemc,
Ulkatcho, Tsideldel,
Tl’etinqox, Yunes’t’in and Tl’esqox.
ˆ““Our challenges are to bridge the digital divide faced by our communities and to address changing demands bythinking forward. This build will meet both of these challenges and will also enable our communities to overcome
many issues that geographic barriers create. Access to high speed internet provides a critical link to the health andeconomic well-being of these communities. This takes us a step closer in fulfilling our goal which is to connect B.C.
First Nations to the world regardless of where they live.”
Paul Donald, Chief Executive Officer, All Nations Trust Company
Ruth Williams, Project Manager, Pathways to Technology““We are proud to have been selected by Pathways to Technology to bring TELUS PureFibre, the most advanced andcapable Broadband Network technology available to Canadians to the region, equipping these communities with
Internet capacity and speeds that will support continued creativity, innovation and entrepreneurship on these lands
for generations to come.
TELUS is committed to ensuring all citizens can thrive in our digital world, regardless of where they live, and thisinvestment equips these communities with the same Internet speeds and bandwidth available in other PureFibre
communities like Quesnel, Williams Lake, and Vancouver. PureFibre will enable these communities to easily maintain
digital records, upload large files, operate a small business locally while competing globally, and use video conference
capabilities such as Babylon Health powered by TELUS to connect with healthcare specialists from the comfort oftheir home.”
Tony Geheran
Proud member of the TELUS team38 |

0 8 . T H E SO C I AL
C API TALI SM C O M PAN Y
How we are leveraging technology
to create positive outcomes08. THE SOCIAL CAPITALISM COMPANYAt TELUS, social capitalism is not supplemental to our strategy, but rather the central thesis of what we do, why we do it andwhat we stand for as a culture. The value we create for our stakeholders is a direct result of our collective focus on putting
our communities first in our hearts, minds and actions.
Inspired by our passionate social purpose, the TELUS team is helping to improve the social, economic and health outcomesof Canadians. As we work to change the paradigm on health, education, the environment and social inequities, we are
creating a friendlier future – one where technology breaks down barriers, keeps us safe and empowers us all to achieve ourfull potential.
We know that technology is a great equalizer, but only if we all have access to it equally. Unequal access to technology isexacerbating the unacceptable social barriers facing Canadians. Our TELUS team has stepped up to address these pressing social issues, making unprecedented investments in technology to bridge geographic and socio-economic divides andsupport more vibrant and sustainable communities.

Since 2000, TELUS, our team members and retirees contributed more than $5 million to charities and community
organizations that support Indigenous People.

TELUS Community Boards
Guided by our philosophy – we give where we live ® – we are committed to driving positive social outcomes and helping tobuild stronger and healthier communities. This passionate commitment to giving is further epitomized by our TELUS Community Boards. Our 18 Boards worldwide exemplify an innovative approach to charitable giving – one that puts decisionmaking in the hands of local leaders who know their communities best to ensure our resources are accessible to local
grassroots organizations and yielding the desired social outcome.

42 |Victoria Native Friendship Centre | Youth Financial Literacy Program
The Victoria Native Friendship Centre offers a variety of programming and events to support urban Indigenous Youth. The
TELUS Friendly Future Foundation™ via the TELUS Victoria Community Board provided funding to support the centre’s
Youth Financial Literacy Program, a 10 week program supporting financial self-sufficiency and independence in Indigenous
youth.

Thompson Rivers University | Aboriginal Science and Health Sciences CampThe Thompson Okanagan Community board provided funding to support Thompson Rivers University Aboriginal Scienceand Health Sciences Camps. These week-long, live in camps provide Indigenous youth with insight into various career pathsin the sciences and health sciences. Indigenous knowledge, ways and understanding are woven into the curriculum andclasses are supported by TRU students, faculty members and members of the community.

TELUS Friendly Future Foundation
In 2018, we launched the TELUS Friendly Future Foundation, an independent charitable organization founded to address
the social and economic challenges facing Canada’s disadvantaged youth. Made possible with an unprecedented $120 million endowment from TELUS, the Foundation is helping vulnerable youth thrive in our digital society through better accessto health and educational opportunities, enabled by technology. It provides financial grants to small, grassroots charities
across Canada that need help in directly supporting youth in our communities and builds on the achievements of our 13
TELUS Community Boards across Canada, ensuring TELUS’ commitment to giving will be sustained for decades.

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Initiatives: Connecting for GoodTELUS Wise: Fostering the responsible use of technology in our digital world

Life-changing programs, provided through TELUS’s portfolio of Connecting for Good™ initiatives, provide subsidized access to the technologies that underpin the success of so many Canadians at risk of being left behind in our digital society.

TELUS Wise encourages young Canadians to become digital citizens, whilst simultaneously protecting our youth online.
Through TELUS Wise, we have engaged with more than seven million Canadians, providing the tools and knowledge tostay safe online. Moreover, as part of our mission to #EndBullying, in 2018, we motivated 1.7 million Canadians to take our
TELUS Wise digital pledge and join us in rising above cyberbullying.

Internet for Good™ offers 100,000 low-income families access to low-cost, high-speed Internet service and a computer, free online music education programming from The Royal Conservatory, as well as digital literacy training and
TELUS Wise support to help them participate safely in our digital world.

Mobility for Good™ offers 20,000 young people aging out of foster care a free smartphone and data plan for two
years. This program is empowering vulnerable youth with a vital lifeline to the tools needed to stay in touch with social
workers offering support; to contact prospective employers, post-secondary institutions and health care providers; toaccess educational mobile apps and websites; and to remain connected with friends through their social networks.

Health for Good™ is removing many of the barriers Canadians living on the streets face in receiving medical care andre-connecting thousands of patients to the public health care system. TELUS mobile health clinics provide essential
primary medical care, including electronic health records, to these marginalized Canadians, generating 12,500 patient
visits since the program’s inception in 2014.

Through this program, we are empowering youth and adults alike with tools and knowledge that can help them stay safe
online. Last year alone, we reached more than 52,000 participants, including Indigenous Peoples and community members,
through our TELUS Wise workshops.

““We will not rest until we reach every single one of the 40 percent of families in Canada who are lacking this fundamental resource and until all children have the same access to digital resources, social connections and educational
information as their classmates.”
Darren Entwistle
Proud member of the TELUS teamAssistive Tech for Good™, now available in Alberta and British Columbia, is a collaboration between TELUS and the
Neil Squire Society which aims to help persons with disabilities successfully get set up on a TELUS wireless smartphone or tablet so they can be connected and live more independently.

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We’re stronger together: Caring for the environment
Life-changing programs, provided through TELUS’s portfolio of Connecting for Good initiatives, provide subsidized accessto the technologies that underpin the success of so many Canadians at risk of being left behind in our digital society. We are
equally focused on the health of our planet. Our investments are building a more sustainable world for our future generations. By way of example, despite our country’s dispersed population and vast and rugged geography, broadband networks,
ubiquitously deployed, are bridging time and distance, allowing us to live and work in the areas of our choosing withoutcompromising productivity. Indeed, in a world of powerful wireless and fibre technology, you do not have to live in Vancouver,with its associated cost of living, to work in Vancouver.
Reflecting our commitment to creating workplaces built to the highest leadership in energy and environmental design (LEED)
standards, our team members and operations occupy one of the largest LEED platinum footprints in all of North America.
When it comes to climate change action, we are leaders in our industry. Canada’s climate is expected to undergo further
substantial change and there is an increased risk of severe weather events such as heavy rainfall and related flooding, as
well as dry spells and related forest fires. These events impact our ability to provide reliable service to our customers1.
As a social capitalism company, we are committed to following sustainable and responsible business practices and making
decisions that balance economic growth with social and environmental benefits.
TELUS has a strong foundation of sustainability governance which supports our commitment to environmental stewardshipand responsible corporate citizenship. This governance includes developing and implementing effective strategies, assessing and managing risks (including climate-related risks), setting targets and objectives as well as reporting on our progress
and performance.
For in depth reporting on our goals, targets and achievements, visit our Sustainability Report.
Visit telus.com/sustainability to learn more.
1 Impacts of Climate Change, Environment Canada (2018)48 |Image taken at TELUS Garden
located in downtown Vancouver. TELUS Garden is the first
LEED Platinum office tower in
Vancouver and uses 80 per centless energy than buildings of asimilar size. TELUS Garden is located on the traditional lands ofthe Musqueam, Squamish andTsleil’waututh peoples.

0 9 . T H E WAY FO R WAR D T O G E T HE R
Our path forward and what’s in store for the years ahead

09. THE WAY FOR WARD TOGETHER
As we look to the future we are seeking to evolve our collaboration with communities and organizations to better leverage
our mutual strengths to support Indigenous Peoples to achieve their long-term goals for generations to come. We havea responsibility to support the implementation and use of the digital technology enabled by this generational investment,
whether it is ensuring key community hubs can access the TELUS PureFibre network or supporting remote communities toconnect with health care specialists through our Babylon by TELUS Health app.

“As outlined in the Truth and Reconciliation Canada Calls to Action , the corporate sector has a role to play in reconciliation.
By the end of 2020 we expect to connect 54 Indigenous communities to TELUS PureFibre, enabling them for 5G technologies in the years ahead. It is our intention to bring the most advanced communication technology available in the world today
to as many Indigenous communities as possible, and we will continue to collaborate with communities, governments andorganizations to fulfill this commitment.

“The expansion of our TELUS PureFibre network to 70 parcels of Indigenous lands since 2013 would not have beenpossible without strong collaboration between Indigenous communities and TELUS. I am excited for what we will beable to accomplish over the next 5 years, and beyond, as we continue to connect homes and businesses in Indigenous communities to our world leading network and lay the foundational technology to support their nation building
goals.”
Shazia Zeb Sobani
Vice-president, Customer Network Implementation
Proud member of the TELUS team| 53

A message from TELUS Eagles“As an Indigenous TELUS team member with Métis roots, I’m so proud of the collaborative work TELUS has undertaken with
Indigenous Peoples in Canada. TELUS’ delivery of critical infrastructure and innovative products in Indigenous communities
enables significant improvements to several key outcomes that our communities have struggled with particularly in healthand education. TELUS’ success and the success of Indigenous communities are connected. As part of TELUS’ commitment
to supporting the Truth and Reconciliation Calls to Action, our focus has been about ensuring meaningful engagement with
Indigenous communities, supporting our Indigenous team members with leadership and development opportunities and,through our Indigenous team member support group, Eagles, drive initiatives to provide education on Indigenous history
and culture. kinanâskomitinâwâw!”
Wayne Hall, TELUS Eagles Chair
Proud member of the TELUS team

Eagles is TELUS team member resource group for Indigenous team members and allies. Eagles' mission
is to engage, support and inspire TELUS Indigenous members in the pursuit of excellence in their careers
and to provide an inclusive professional environment for Indigenous team members.
Images taken on the 24th floor, TELUS Garden, Vancouver.

About the Artist
Iljuuwaas / Tyson Brown is a Haida artist from Skidegate, Haida Gwaii. He is a member of the Kayahl ‘Laanas clan of Ts’aahl.
His artistic focus is on creating a relevant body of work, while preserving and perpetuating classical Haida design principles.
The grandson of Skidegate artists Billy Stevens and Bill Reid, Tyson grew up surrounded by Haida art. As an adult, he completed a formal apprenticeship with renowned Haida artist, Robert Davidson. Tyson draws inspiration from nature, current
events, and his people’s history, stories, and collective values. He works in various mediums including design, paint, andsculpture.

Fin and Hand
There’s a Haida story of a killer
whale who steals a man’s wife andtakes her back to his underwater
home. But the man persists andeventually rescues his wife. This
image and story demonstratethat that communications musttravel over great distance and theimportance of persistence.
Mouse Woman
Mouse woman is a powerful andknowledgeable supernatural, who
often helps others to complete
their objectives.

Hummingbird
As the face of TELUS’ PureFibrebrand, the hummingbird knows athing or two about speed.

FinCommunicates movement andprogression - staying the course.

Classical
A classical Haida design forgood measure.

Eye
Simple design, hinting at thetransfer of information throughfibre-optic cable.
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Connectivity
In Haida art, especiallysculpture, it’s common
to see beings connected
to one another by their
tongues. There are many
ways to interpret this imagery, but in this case,
I’m expressing connectivity, and the transfer ofknowledge.

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This document was printed on the traditional lands of theMusqueam, Squamish and Tsleil’waututh peoples.