Target Market
Determinations
Nimble Australia Pty Ltd
ACN 135 501 807
Last updated: 30 July 2024

Contents
Part A - Small Loan target market determination……………….……………………………... 2
Part B - Nimble Medium Personal Loan target market determination…………..…………

5

Part C - Nimble AnyTime Virtual Mastercard target market determination ……………….

8

What is a Target Market Determination?
It’s a document that describes the type of customer for which the product is designed (target market),and conditions and circumstances for how the product can be distributed and when it needs to bereviewed.

Why does Nimble need to have Target Market Determinations?
Nimble is required to have Target Market Determinations under the Treasury Laws Amendment(Design and Distribution Obligations and Product Intervention Powers) Act 2019. This Act sets out
obligations to ensure a customer-centric approach to designing, marketing and distributing financial
products.

Target Market Determinations

page 1

Target Market Determination
for Nimble Small Loans
About this document
This target market determination (TMD) seeks to offer consumers, distributors and staff with anunderstanding of the class of consumers for which this credit product has been designed, having regard to
the objectives, financial situation and needs of the target market.
The TMD will also describe how the product is distributed, when this document will be reviewed and what
information is required to be provided to help maintain the accuracy of this document.
The product is issued by Nimble Australia Pty Ltd. More information about this product is contained on
Nimble’s website (nimble.com.au). Consumers should consider whether the product is appropriate for them
before making any decision about whether to apply for or enter into the product.
This document is not a product disclosure statement and is not to be treated as a full summary of the
product’s terms and conditions. It has been prepared without taking into account any person’s particular
objectives, financial situation or needs and is not intended to provide financial advice. Consumers should
consider the product’s full terms and conditions when making a decision about this product.

Who this product is designed for
The Nimble Small Loan has been designed for customers who:
●

●
●
●
●
●

require a loan for an amount between $300 and $2,000 (or, where the initial request is for a higher
amount, are willing to accept a loan between those amounts) for an eligible purpose as dictated byour credit policy;
are seeking a loan that is repayable over a fixed term of between 9 weeks and 39 weeks, with thescheduled term to be agreed in the credit contract;
do not want a revolving or continuing line of credit or a long term credit contract that is repayable
over a number of years;
are currently working and residing in Australia;
require the loan proceeds to be promptly disbursed to their nominated bank account;
are willing to apply online and provide Nimble with access to their bank transaction history and credit
history to help us assess their application.

Who this product is not suitable forThis product is not suitable for customers who:
●
●
●
●
●
●
●
●

are unable to access the internet;
require a loan for an amount less than $300 or more than $2,000;
are seeking an ongoing credit limit that may be drawn down as required from time to time;
are unlikely to be able to meet their payment obligations under the loan either at all or only with
substantial hardship;
are unemployed or receive more than 50% of their income from Government benefits;require a longer term loan that can be repaid over more than 39 weeks;
wish to allocate more than 10% of their net income towards SACC repayments;
are under 18 years of age.

Distribution conditions
An application for a Nimble small loan can only be made via the Nimble website or mobile app, with support
provided by employees in Nimble’s contact centre where required. Nimble employees can only provide
assistance in relation to an application for a Nimble Small Loan if they have received adequate training andTarget Market Determinations

page 2

they must follow Nimble’s applicable policies and processes. The online application assessment
process includes a number of questions that help to determine if the applicant is within thetarget market for this product. The information provided by the applicant during the application process will
be used to determine if the customer falls within the target market, whether we will offer to provide a loan tothe customer and, if so, for what range in amount and loan term. The customer should always answer thesequestions accurately and check with Nimble if they are not sure what a question means.
Additionally, the product may be promoted to the target market via comparison websites such as Finder.
These third party websites provide information about the product on their website and provide consumers
with an opportunity to make an application through an electronic link. Any such applications must becompleted and processed via our online application process, which contains the questions set out above
used to determine if the applicant is within the target market for this product, whether we will offer to provide
a loan to the customer and, if so, for what range in amount and loan term.
These conditions make it likely that Nimble Small Loans will only be offered to customers within the target
market for this product because:●●●

any comparison websites are vetted and authorised by Nimble;
Nimble’s employees have knowledge of the product terms and conditions and the product TMD;
Nimble’s processes are designed to identify instances where a customer falls outside the target
market; andNimble has the sole determination of whether a consumer acquiring the product meets the eligibility
criteria, assessed according to the consumer’s requirements and objectives.

Reviewing this document
Nimble, as the issuer and distributor of this product, collects information and prepares reports regarding loan
volumes, average loan amounts, default rates, complaints and any occasions where this product has been
provided contrary to the TMD on an at least annual basis to help improve our products and services.
We will review this TMD if:
●

●
●
●
●
●
●

●
●

there is a material change to the design or distribution of the product, including the terms andconditions applicable to the product or other related documentation, or on there being a relevant
amendment to the National Consumer Credit Protection Act or any associated law which has theeffect of altering the rules relating to the provision of small amount credit contracts;
we amend or introduce other ways in which this product can be provided or distributed;
the number of funded complaints received from customers as a percentage of total funded loans isgreater than 3% in any given calendar quarter;in respect of the total funded loans in any given calendar quarter, the total number of hardship
applications received from those funded customers exceeds 3%;
the total outstanding balance of payments more than 14 days overdue as a percentage of total
amount originated is greater than 6% in any given calendar quarter;
there is an external event such as adverse media coverage or regulatory attention;
the business performance and value provided by the product indicates that the TMD is no longer
appropriate, having regard to appropriate data such as customer demand for the product, loan
volumes, application approval rates, customer default or loss rates and the nature and number ofcustomer complaints;
we identify that there has been a significant dealing in the product that is not consistent with the
TMD, by detecting that more than 5% of the consumers receiving our product in any given calendar
quarter are not within our target market based on specific complaint information; andif any external source such as ASIC, AFCA, or community based consumer organisations
communicate to us that they have identified a systemic issue or if the number of complaints referredto AFCA or by community based organisations is greater than 15 in any given calendar quarter.

Our review will occur within 10 business days of any of the above events occurring.
In any event, a review of this TMD will be completed no later than six months from the publication date ofthis TMD and subsequently at twelve month intervals.

Target Market Determinations

page 3

Distribution Information Reporting Requirements
In the event that distributors (other than Nimble) engage in retail product distribution, the following
information must be provided to Nimble by distributors who engage in that retail product distribution in
relation to this product:

Type of information

Description

Reporting period

Specific Complaints

Details of the complaint, including
name and contact details ofcomplainant and substance of thecomplaint.

As soon as practicable andwithin 10 business days ofreceipt of complaint.

Complaints

Number of complaints

Every 3 months

Significant dealing(s)Date or date range of thesignificant dealing(s) anddescription of the significant
dealing (eg, why it is notconsistent with the TMD)

As soon as practicable, and inany case within 10 businessdays after becoming aware

Questions?
If you have any questions about our credit products or this TMD, please contact us on 133 156 or by email
at customercare@nimble.com.au
First publication date:
Last review date:Issuer:Target Market Determinations

5 October 2021
15 May 2024
Nimble Australia Pty Ltd (ACN 135 501 807, ACL 386010)

page 4

Target Market Determination

for Nimble Medium Personal Loans
About this document
This target market determination (TMD) seeks to offer consumers, distributors and staff with anunderstanding of the class of consumers for which this credit product has been designed, having regard to
the objectives, financial situation and needs of the target market.
The TMD will also describe how the product is distributed, when this document will be reviewed and what
information is required to be provided to help maintain the accuracy of this document.
The product is issued by Nimble Australia Pty Ltd. More information about this product is contained on
Nimble’s website (nimble.com.au). Consumers should consider whether the product is appropriate for them
before making any decision about whether to apply for or enter into the product.
This document is not a product disclosure statement and is not to be treated as a full summary of the
product’s terms and conditions. It has been prepared without taking into account any person’s particular
objectives, financial situation or needs and is not intended to provide financial advice. Consumers should
consider the product’s full terms and conditions when making a decision about this product.

Who this product is designed for
The Nimble Medium Personal Loan has been designed for customers who:
●
●
●
●
●
●

require a loan for an amount between $2,050 and $10,000 for an eligible purpose as determined byour credit policy;
are seeking a loan that is repayable over a fixed term of between 2 months and 23 months, with thescheduled term to be agreed in the credit contract;
do not want a revolving or continuing line of credit or a long term credit contract that is repayable
over more than 23 months;
are employed;
require the loan proceeds to be promptly disbursed to their nominated bank account;
are willing to apply online and provide Nimble with access to their bank transaction history and credit
history to help us assess their application.

Who this product is not suitable forThis product is not suitable for customers who:
●
●
●
●
●
●

require a loan for an amount less than $2,050 or more than $10,000;
are seeking an ongoing credit limit that may be drawn down as required from time to time;
are unlikely to be able to meet their payment obligations under the loan either at all or only with
substantial hardship;
are unemployed or receive more than 50% of their income from Government benefits;require a longer term loan that can be repaid over more than 23 months;
are under 18 years of age.

Distribution conditions
An application for a Nimble Medium Personal Loan can only be made via the Nimble website, with support
provided by employees in Nimble’s contact centre where required. Nimble employees can only provide
assistance in relation to an application for a Nimble Medium Personal Loan if they have received adequate
training and they must follow Nimble’s applicable policies and processes. The online application assessment
process includes a number of questions that help to determine if the applicant is within the target market forthis product. The information provided by the applicant during the application process will be used todetermine if we will offer to provide a loan to the customer and, if so, for what amount and loan term. The
Target Market Determinations

page 5

customer should always answer these questions accurately and check with Nimble if they are
not sure what a question means.
Additionally, the product may be promoted to the target market via comparison websites such as Finder.
These third party websites provide information about the product on their website and provide consumers
with an opportunity to make an application through an electronic link. Any such applications must becompleted and processed via our online application process, which contains the questions set out above
used to determine if the applicant is within the target market for this product, whether we will offer to provide
a loan to the customer and, if so, for what range in amount and loan term.
These conditions make it likely that Nimble Medium Personal Loans will only be offered to customers within
the target market for this product because:●●●

any comparison websites are vetted and authorised by Nimble;
Nimble’s employees have knowledge of the product terms and conditions and the product TMD;
Nimble’s processes are designed to identify instances where a customer falls outside the target
market; andNimble has the sole determination of whether a consumer acquiring the product meets the eligibility
criteria, assessed according to the consumer’s requirements and objectives.

Reviewing this document
Nimble, as the issuer and distributor of this product, collects information and prepares reports regarding loan
volumes, average loan amounts, default rates, complaints and any occasions where this product has been
provided contrary to the TMD on an at least annual basis to help improve our products and services.
We will review this TMD if:
●

●
●
●
●
●
●

●
●

there is a material change to the design or distribution of the product, including the terms andconditions applicable to the product or other related documentation, or on there being a relevant
amendment to the National Consumer Credit Protection Act or any associated law which has theeffect of altering the rules relating to the provision of medium amount credit contracts;
we amend or introduce other ways in which this product can be provided or distributed;
the number of funded complaints received from customers as a percentage of total funded loans isgreater than 3.5% in any given calendar quarter;in respect of the total funded loans in any given calendar quarter, the total number of hardship
applications received from those funded customers exceeds 3%;
the total outstanding balance of payments more than 14 days overdue as a percentage of total
amount originated is greater than 6% in any given calendar quarter;
there is an external event such as adverse media coverage or regulatory attention;
the business performance and value provided by the product indicates that the TMD is no longer
appropriate, having regard to appropriate data such as customer demand for the product, loan
volumes, application approval rates, customer default or loss rates and the nature and number ofcustomer complaints;
we identify that there has been a significant dealing in the product that is not consistent with the
TMD, by detecting that more than 5% of the consumers receiving our product in any given calendar
quarter are not within our target market based on specific complaint information; andif any external source such as ASIC, AFCA, or community based consumer organisations
communicate to us that they have identified a systemic issue or if the number of complaints referredto AFCA or by community based organisations is greater than 15 in any given calendar quarter.

Our review will occur within 10 business days of any of the above events occurring.
In any event, a review of this TMD will be completed no later than six months from the publication date ofthis TMD and subsequently at twelve month intervals.

Target Market Determinations

page 6

Distribution Information Reporting Requirements
In the event that distributors (other than Nimble) engage in retail product distribution, the following
information must be provided to Nimble by distributors who engage in that retail product distribution in
relation to this product:
Type of information

Description

Reporting period

Specific Complaints

Details of the complaint, including
name and contact details ofcomplainant and substance of thecomplaint.

As soon as practicable andwithin 10 business days ofreceipt of complaint.

Complaints

Number of complaints

Every 3 months

Significant dealing(s)Date or date range of thesignificant dealing(s) anddescription of the significant
dealing (eg, why it is notconsistent with the TMD)

As soon as practicable, and inany case within 10 businessdays after becoming aware

Questions?
If you have any questions about our credit products or this TMD, please contact us on 133 156 or by email
at customercare@nimble.com.au
First publication date:
Last review date:Issuer:Target Market Determinations

5 October 2021
15 May 2024
Nimble Australia Pty Ltd (ACN 135 501 807, ACL 386010)

page 7

Target Market Determination
for Nimble AnyTime
About this document
This target market determination (TMD) seeks to offer consumers, distributors and staff with anunderstanding of the class of consumers for which this credit product has been designed, having regard to
the objectives, financial situation and needs of the target market.
The TMD will also describe how the product is distributed, when this document will be reviewed and what
information is required to be provided to help maintain the accuracy of this document.
The product is issued by Nimble Australia Pty Ltd. More information about this product is contained on
Nimble’s website (nimble.com.au), which contains full details of the product terms and conditions.
Consumers should consider whether the product is appropriate for them before making any decision about
whether to apply for or enter into the product.
This document is not a product disclosure statement and is not to be treated as a full summary of the
product’s terms and conditions. It has been prepared without taking into account any person’s particular
objectives, financial situation or needs and is not intended to provide financial advice. Consumers should
consider the product’s full terms and conditions when making a decision about this product.

Who this product is designed for
The Nimble AnyTime has been designed for customers who:
●

●
●
●

require a loan with a credit limit between $1,000 and $10,000, with it being noted that:○ all customers are available to apply for a credit limit of between $1,000 and $3,000; but○ notwithstanding the above, Nimble members who are party to a current loan agreement with
Nimble may be eligible to apply a credit limit of up to $10,000;
are seeking a revolving line of credit that provides ongoing access (subject to any restrictions
imposed by the issuer) to a credit limit, provided that repayments are made on time;
want the certainty of a fixed periodic repayment amount;
are willing to apply online and provide Nimble with access to their bank transaction history and credit
history to help us assess their application.

Who this product is not suitable forThis product is not suitable for customers who:
●
●
●
●
●
●

require a credit limit that is less than $1,000 or more than $10,000;
are seeking a loan that is fully repayable over a fixed term;
are unlikely to be able to meet their payment obligations under the loan either at all or only with
substantial hardship;
are unemployed or receive more than 50% of their income from Government benefits;require a longer term loan that can be repaid over a number of years;
are under 18 years of age.

Distribution conditions
An application for a Nimble AnyTime can only be made via the Nimble website, with support provided by
employees in Nimble’s contact centre where required. Nimble employees can only provide assistance inrelation to an application for a Nimble loan if they have received adequate training and they must follow
Nimble’s applicable policies and processes. The online application assessment process includes a numberof questions that help to determine if the applicant is within the target market for this product. The
information provided by the applicant during the application process will be used to determine if we will offer
Target Market Determinations

page 8to provide a loan to the customer and, if so, for what amount and loan term. The customer
should always answer these questions accurately and check with Nimble if they are not surewhat a question means.
Additionally, the product may be promoted to the target market via comparison websites such as Finder.
These third party websites provide information about the product on their website and provide consumers
with an opportunity to make an application through an electronic link. Any such applications must becompleted and processed via our online application process, which contains the questions set out above
used to determine if the applicant is within the target market for this product, whether we will offer to provide
a loan to the customer and, if so, for what range in amount and loan term.
These conditions make it likely that the Nimble AnyTime will only be offered to customers within the target
market for this product because:●●●

any comparison websites are vetted and authorised by Nimble;
Nimble’s employees have knowledge of the product terms and conditions and the product TMD;
Nimble’s processes are designed to identify instances where a customer falls outside the target
market; andNimble has the sole determination of whether a consumer acquiring the product meets the eligibility
criteria, assessed according to the consumer’s requirements and objectives.

Reviewing this document
Nimble, as the issuer and distributor of this product, collects information and prepares reports regarding loan
volumes, average loan amounts, default rates, complaints and any occasions where this product has been
provided contrary to the TMD on an at least annual basis to help improve our products and services.
We will review this TMD if:
●

●
●
●
●
●
●

●
●

there is a material change to the design or distribution of the product, including the terms andconditions applicable to the product or other related documentation, or on there being a relevant
amendment to the National Consumer Credit Protection Act or any associated law which has theeffect of altering the rules relating to the provision of continuing credit contracts;
we amend or introduce other ways in which this product can be provided or distributed;
the number of funded complaints received from customers as a percentage of total funded loans isgreater than 3% in any given calendar quarter;in respect of the total funded loans in any given calendar quarter, the total number of hardship
applications received from those funded customers exceeds 3%;
the total outstanding balance of payments more than 14 days overdue as a percentage of total
amount originated is greater than 6% in any given calendar quarter; ;there is an external event such as adverse media coverage or regulatory attention;
the business performance and value provided by the product indicates that the TMD is no longer
appropriate, having regard to appropriate data such as customer demand for the product, loan
volumes, application approval rates, customer default or loss rates and the nature and number ofcustomer complaints;
we identify that there has been a significant dealing in the product that is not consistent with the
TMD, by detecting that more than 5% of the consumers receiving our product in any given calendar
quarter are not within our target market based on specific complaint information; andif any external source such as ASIC, AFCA, or community based consumer organisations
communicate to us that they have identified a systemic issue or if the number of complaints referredto AFCA or by community based organisations is greater than 15 in any given calendar quarter.

Our review will occur within 10 business days of any of the above events occurring.
In any event, a review of this TMD will be completed no later than six months from the publication date ofthis TMD and subsequently at twelve month intervals.

Target Market Determinations

page 9

Distribution Information Reporting Requirements
In the event that distributors (other than Nimble) engage in retail product distribution, the following
information must be provided to Nimble by distributors who engage in that retail product distribution in
relation to this product:
Type of information

Description

Reporting period

Specific Complaints

Details of the complaint, including
name and contact details ofcomplainant and substance of thecomplaint.

As soon as practicable andwithin 10 business days ofreceipt of complaint.

Complaints

Number of complaints

Every 3 months

Significant dealing(s)Date or date range of thesignificant dealing(s) anddescription of the significant
dealing (eg, why it is notconsistent with the TMD)

As soon as practicable, and inany case within 10 businessdays after becoming aware

Questions?
If you have any questions about our credit products or this TMD, please contact us on 133 156 or by email
at customercare@nimble.com.au
First publication date:
Last review date:Issuer:Target Market Determinations

5 October 2021
30 July 2024
Nimble Australia Pty Ltd (ACN 135 501 807, ACL 386010)

page 10