Sysmex
Sustainability Data Book 2020
April 1, 2019 – March 31, 2020

Contents
CSR Management

2

Environment

43

Basic Policy and Structure

3

Environmental Consideration

44

Materiality and the Status of Non-Financial Targets

4

Environmental Management

45

Environmental Consideration through theProduct Lifecycle

49

Society

6

Resolution of Medical Issues throughProducts and Services

7

Medical Issues Sysmex is Addressing

8

Resolution of Medical Issues throughBusiness Activities

9

Improvement in Accessibility to Medical Services by
Means such as Familiarizing Products

11

Responsible Provision of Products and Services

Reduction in Environmental Burden through Activities
at Business Oﬃces
53
Biodiversity Protection

GovernanceCompliance

15

58

60
62

Compliance Management

62

Compliance Promotion Initiatives

65

Securing of Product Quality and Safety

16

Appropriate Disclosure of Information Regarding
Products and Services

18

Risk Management Structure

68

Assessment and Management of the Supply Chain

19

Response to Risks Related to Business Continuity

69

Customer Relations

21

Enhancing Information Security

70

External Evaluation

72

Realization of an Attractive Workplace

Risk Management

68

24

Provision of a Comfortable Working Environment

25

Promotion of Diversity

30

Development of Human Resources

32

Performance Data

75

Promoting Health and Productivity Management

34

Social Data

75

Respecting Workersʼ Rights

37

Environmental Data

78

Respect for Human Rights

38

Independent Practitionerʼs Assurance

83

Corporate Citizenship Activities

39

Governance Data

84

Disclosure System /Editorial Policy

86

1

CSR Management

Society

Environment

Governance

External Evaluation

CSR Management

Basic Policy and Structure

3

Materiality and the Status of Non-Financial Targets

42

CSR Management

Society

Environment

Governance

External Evaluation

CSR Management

Basic Policy and Structure
Basic Policy
Todayʼs world is host to numerous issues facing healthcare. These range from epidemics, aging populations, and rising medical
costs due to advanced treatments that use innovative technologies to the need for better access to health services in emerging
and developing countries. The Sustainable Development Goals (SDGs) have set targets for human health and welfare, prompting
growing expectations for global companies to undertake initiatives to resolve issues in healthcare.
With this situation as a backdrop, Sysmex, with its business centered on the field of in vitro diagnostics (IVD), which has been its
focus since the Companyʼs founding, works to resolve global medical issues in accordance with its mission of “shaping theadvancement of healthcare.” This is a part of the Sysmex Way, the Groupʼs corporate philosophy. We are particularly focusing on
our goal to help extend healthy lifespans and configurate sustainable healthcare infrastructure by providing products and services
for medical institutions in more than 190 countries.
We believe that, in order for us to continue these activities, it is vital that we ensure sustainable management by sincerely
communicating with all stakeholders. These include our customers, employees, business partners, shareholders, and society. The
Sysmex Way specifies our Core Behaviors to clearly define the value we deliver to each group of stakeholders, and we ensure
through various activities that employees across the Group adopt the Core Behaviors in their daily routines. Our priority is toensure compliance with laws and regulations, promote business activities based on high ethical standards, protect the global
environment, and create a work environment in which employees from diverse backgrounds feel comfortable.
▶ Click here for our corporate philosophy and Core Behaviors.
▶ Click here for the Sysmex Report for information on the companyʼs value creation.

CSR Management Structure
Sysmex has established the CSR Promotion Department as a specialized department for planning, drawing up proposals for, andpromoting CSR activities, as well as disseminating CSR-related information both inside and outside the Company. The
departmentʼs activities are conducted under the control and management of Yukio Nakajima, senior managing director andmember of the Managing Board.
We have also identified priority issues (materiality) with a view to realizing a sustainable society and achieving sustainable growth
for the Group. The Group mid-term management plan (fiscal 2019 to 2021) sets non-financial targets tied to materiality, clarifying
the position of CSR activities within the overall management scheme. Individual departments will roll out execution plans andactivities to achieve these non-financial targets and report their progress at management meetings, including the Managing Board
meetings. Targets are then reviewed, and new measures considered in a PDCA cycle.

The UN Global Compact
Sysmex signed the United Nations Global Compact in February 2011 to proactively promote its CSR initiatives. When identifying
priority issues (materiality) and promoting CSR activities, Sysmex refers to the Ten Principles of the Global Compact and theSustainable Development Goals (SDGs) that the United Nations adopted in September 2015.

The UN Global Compact

The Sustainable Development Goals (SDGs)▶ Click here for information about the UN Global Compactʼs Ten Principles.

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CSR Management

Society

Environment

Governance

External Evaluation

CSR Management

Materiality and the Status of Non-Financial Targets
Sysmex has identified priority issues (materiality) with a view to realizing a sustainable society and achieving sustainable growth
for the Group. The Group mid-term management plan (fiscal 2019 to 2021) sets non-financial targets tied to materiality, clarifying
the position of CSR activities within the overall management scheme. Individual departments will roll out execution plans andactivities to achieve these non-financial targets and report their progress at management meetings, including the Managing Board
meetings. Targets are then reviewed, and new measures considered in a PDCA cycle.
▶ Click here for details on the consideration of materiality (identification process).

Materiality

Resolution of Medical Issues
through Products and Services

SDGs Targets

Resolution of medical issues through business activities

Improvement in accessibility to medical services by means
such as familiarizing products
Securing of product quality and safety
Responsible Provision of
Products and Services

Appropriate disclosure of information regarding products
and services
Assessment and management of the supply chain

Provision of a comfortable working environment
Realization of an Attractive Workplace
Promotion of diversity
Development of human resources

Environmental consideration through the product lifecycle
Environmental Consideration
Base year: Fiscal 2016
Reduction in environmental burden through activities atbusiness offices

Corporate governance
GovernanceCompliance
Risk management

1. See page 26 for details on the engagement score.
2. Target: Sysmex Corporation on a non-consolidated basis

3. Some figures have been revised from those previously disclosed.
4. Set as a monitoring index; no target value has been set.
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External Evaluation

Results
Target2025
Fiscal 2017 Fiscal 2018 Fiscal 2019 Fiscal 2021 Fiscal(Eco-Vision)

KPI

Hematology market share

Within the hematology field, consolidated
sales as a percentage of the market for
instruments, reagents, and services

52.7％

53.8％

54.7％

Note 4

Number of patents

Total number of patents, utility modelrights, and design rights held

2,709

2,987

3,143

Note 4

Number of new patents

Total number of applications filed for patents,
utility model rights, and design rights

301

346

306

Note 4

Number of scientific papers

Number of scientific papers presented
by users of the Companyʼs products

155

166

176

Note 4

Percentage of sales in emerging
markets

Sales in emerging markets as apercentage of consolidated sales

39.2％

39.5％

39.7％

Note 4

CSR survey response rate

Percentage of primary raw materials
suppliers that responded to CSR
surveys3 (figures in parentheses showsuch percentages only for Japanesesuppliers)

80.7％(99.6％)

84.0％(99.6％)

84.8％(99.2％)

Note 4Engagement score1

Corporate Culture Survey results

72％

−

−

75％

3.22％

3.78％

3.09％

Note 4

0.35

0.89

0.86

Less than
0.35

0.05

0.06

0.08

Less than
0.05

15.2％

15.2％

15.5％

16.0％

Turnover ratio2 3
Lost-time injuries frequency rate2
Lost work day rate2

Turnover percentage of regular
employees, excluding people who havereached the mandatory retirement age
Number of employee death or injuries
resulting from work-related accidents
per million hours actually worked
Number of days absent from work due
to work-related injuries per 1,000 hours
actually worked−

Female managers ratio

Percentage of women at director level or above

Training time per employee3

Average hours of training per employee
provided by the Human Resources
Division (figures in parentheses include
online training hours)

Reduction of CO2 emissions(instruments)

Percentage reduction in CO2 emissions
per instrument

Up 1％

Up 3％

Up 4％

Cut 10％

Cut 15％

Reduction of water consumption(instruments)3

Percentage reduction in water volume
per instrument

Cut 1％

Cut 1％Cut 3％

Cut 10％

Cut 15％

Reduction of CO2 emissions(shipping)

Percentage reduction in CO2 emissions
during shipping and distribution per unitof parent-only sales
Percentage reduction in CO2 emissions
during business activities per unit ofconsolidated sales
Percentage reduction in water use
during business activities per unit ofconsolidated sales

Cut 17％Up 1％

Cut 17％

Cut 10％

Cut 15％

Cut 17％

Cut 21％

Cut 17％

Cut 10％Cut 50％

Cut 8％Cut 7％Up 6％

Cut 10％

Cut 15％93％
or higher

Reduction of CO2 emissions(business activities)
Reduction of water consumption(business activities)

15.7 hours2
15.8 hours2 17.0 hours2(24.9 hours) (28.9 hours) (27.7 hours)

25.0 hours

Recycling rate

Recycling volume divided by total waste
volume

89％

76％

67％

88％
or higher

Number of internal reportings

Number of internal reporting incidences

32

14

11

Note 4

Number of unethical incidents

In the event of violations of law or the
Global Compliance Code, number ofincidents involving disciplinary action

−
−

5

9

7

Note 4

CSR Management

Society

Environment

Governance

External Evaluation

Society

Resolution of Medical Issues through Products and Services

7

Medical Issues Sysmex is Addressing

8

Resolution of Medical Issues through Business Activities

9

Improvement in Accessibility to Medical Services by Means such as
Familiarizing Products

11

Responsible Provision of Products and Services

15

Securing of Product Quality and Safety

16

Appropriate Disclosure of Information Regarding Products and Services

18

Assessment and Management of the Supply Chain

19

Customer Relations

21

Realization of an Attractive Workplace

24

Provision of a Comfortable Working Environment

25

Promotion of Diversity

30

Development of Human Resources

32

Promoting Health and Productivity Management

34

Respecting Workersʼ Rights

37

Respect for Human Rights

38

Corporate Citizenship Activities

39

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Materiality

Resolution of Medical Issues throughProducts and Services

Why It Is Important
With the backdrop of aging populations in advanced countries, in recent years the need has been growing to reduce medical costs
and extend healthy lifespans. At the same time, medical infrastructures have been unable to keep pace with growing populations
in emerging markets and developing countries, and some 400 million people around the world are not receiving necessary levelsof healthcare*. Boosting access to healthcare services is therefore an issue. Meanwhile, the Sustainable Development Goals(SDGs) set targets for human health and welfare, prompting growing expectations for global companies to undertake initiatives toresolve medical issues.
Under these conditions, the in vitro diagnostics (IVD) domain, which plays an important role in disease prevention, early detection,and determining courses of treatment, is expected to create high-value testing and diagnostic technologies and solve medical issues.
These include the three most deadly infectious diseases (HIV/AIDS, tuberculosis, and malaria). By addressing issues such as these,
Sysmex works to contribute to the development of healthcare and the healthy lives of people. At the same time, we believe theemergence of new technologies and markets provides new business opportunities and will enable us to achieve sustainable growth.
* Source: WHO, “Universal Health Coverage”

Management Approach[Policy]In accordance with the Group mid-term management plan (fiscal 2019 to 2021), we aim to expand product lineup in accordancewith regional characteristics in the IVD business, such in as hematology, urinalysis, coagulation testing, and immunochemistry
testing. Also we will enhance our sales and service structure and create new diagnostic value designed to contribute topersonalized healthcare in the life science business.
▶ Click here for information about the Sysmex Group mid-term management plan. (PDF format / 114KB)[Framework]
The Global Strategy Committee, which consists of the Chairman and CEO and executive officers in charge, discusses and reviews
the Groupʼs mid- and long-term management directions as well as key strategies and challenges.
▶ Click here for more information about our business development framework for fiscal 2020. (PDF format / 367KB)[Targets]
We use the hematology market share, the number of patents, the number of new patents, and the number of scientific papers as
the indicators for monitoring.
▶ Click here for details about the targets.
▶ Click here for the Sysmex Report for information on our business activities and strategies.

Relevant SDGs

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Medical Issues Sysmex is Addressing
In order to improve patientsʼ quality of life (QOL) and help curb medical costs, Sysmex offers products and services and creates
new testing and diagnostic value in cooperation with medical institutions around the world.
▶ Click here for the Sysmex Report for information on our value creation.

Over 7 billion people across the globe(patients, health examinees, etc.)

QOL Improvements
By creating new testing and diagnostic value, we contribute to early detection and reducing the burden on patients in treatment.
Challenge

Efforts by Sysmex

Contribute to cancer genomic medicine

Early detection and early treatment

Create new diagnostic techniquesfor Alzheimerʼs disease

Reduction in burdens on patients▶ Click here for details on Resolution of Medical Issues through Business Activities.

We are helping to increase the quality of healthcare by providing products and medical information tailored to regional needs.
Challenge

Efforts by Sysmex

Take actions to improve healthcare
environments in cooperation withgovernments and international organizations

Providing proper healthcare
in emerging countries

Standardize and automate malaria testing
Assist with quality improvement in laboratories
Hold scientific seminars and provide information▶ Click here for details on Improvement in Accessibility to Medical Services by Means such as Familiarizing Products.

Government, administration, and local communities
Curbing medical costs
By providing products and services, we help to extend healthy lifespans for patients and help curtail healthcare expenses.
Challenge

Efforts by Sysmex

Reduction in the overall cost throughlaboratoriesʼ improved productivity

Create original solutions by integrating
technological expertise

Provide early detection and treatment
and select the right treatment and drugs
to help reduce wasted health services

in testing instruments, reagents, and IT▶ Click here for details on Customer Relations.

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Materiality

Resolution of Medical Issues through Products and Services

Resolution of Medical Issues through Business Activities
Cancer Genomic Medicine Initiatives
In addition to a confirmed diagnosis, in recent years cancer treatment requires numerous tests using genes and proteins foreﬃcacy prediction, recurrence monitoring, and other aspects of treatment. One such aspect, genomic profiling tests for cancer,
involves the simultaneous measurement of several hundred genes in tumor tissue, whereby abnormalities in a patientʼs
cancer-specific genes are comprehensively analyzed. This profiling aims to provide information useful for cancer diagnosis,
treatment, and the selection of anti-cancer drugs.
Sysmex has developed the OncoGuide™ NCC Oncopanel System for cancer genomic profiling in collaboration with the National
Cancer Center. This system has been designated as a “Sakigake Designation System” in the field of in vitro diagnostic
pharmaceuticals and, in 2018, it received manufacturing and marketing approval as a gene mutation analysis set (for genomic
profiling tests for cancer). In 2019, Riken Genesis began to use the system to provide assay services (outsourced analysis) designed
to evaluate medical treatments in terms of their potential to be covered by health insurance. In the same year, OncoGuide™ NCC
was certified to be covered by insurance, which made it Japanʼs first genomic profiling test with health insurance coverage. In April
2020, research for evaluating the benefits of conducting the test at the start of standard therapy was certified as constituting
advanced healthcare.
In January 2020, we launched a gene testing kit named the Ipsogen JAK2 DX reagent, which is also certified for coverage by Japanʼshealth insurance. This testing kit is designed to measure the number of JAK2V617F gene mutations that is useful for the diagnosisof polycythemia vera, essential thrombocythemia, and primary myelofibrosis, all of which are hematopoietic tumors̶that is, bloodcancer. Before the launch of this reagent, Japan did not have any in vitro diagnostics for measuring the number of JAK2V617F genemutations with manufacturing and marketing approval and health insurance coverage. The Ipsogen JAK2 DX reagent helps
increase the opportunities of patients in Japan to seek medical attention and determine whether bone marrow fluid should becollected, which may lead to a reduction in the physical and financial burdens on patients.

Initiatives for Early Diagnosis and Treatment of Alzheimerʼs
The number of patients with dementia across the world exceeded 50 million in 2019 and is estimated to reach 152 million by
2050.* 60% of dementia is Alzheimer-type dementia, which is believed to be triggered by a protein called amyloid beta Aβ
accumulated in the brain before cognitive impairment becomes apparent. Therefore, early diagnosis and intervention is thought tobe the key to treatment targeting Aβ. However, brain imaging tests (brain positron emission tomography [PET] scans) andcerebrospinal fluid tests, which are conducted to see how much Aβ has accumulated in the brain, are expensive and available only
at a limited number of health facilities. In addition, they impose a significant physical burden on patients.
Sysmex is working on joint research with Eisai Co., Ltd. to explore blood tests that are more affordable and physically lessburdensome for patients than conventional tests in order to detect Alzheimer-type dementia. The 12th Clinical Trials on
Alzheimerʼs Disease (CTAD) conference in December 2019 suggested the possibility of identifying the amyloid pathology in thebrain via a diagnostic procedure using blood samples that is currently under development. (For details, click here for “Sysmex
Presents Academic Report with a View to Creating a Simple Method of Diagnosing Alzheimerʼs Disease Using Blood” published asa press release.)
Sysmex will continue to work toward the creation of new diagnostic technologies for prevention and treatment of dementia,
thereby helping to improve the quality of life (QOL) for patients and their families.
* World Alzheimer Report 2018

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Our Response to COVID-19
In March 2020, the WHO declared the global spread of the novel coronavirus to be a pandemic, and the world still continues tobattle COVID-19.
Sysmex has signed a basic sales representative agreement with BGI in China, which has a new coronavirus nucleic acid detection
kit that has already been distributed to at least 50 countries. Sysmex has also been selling the Real-time Fluorescent RT-PCR Kit for
Detecting 2019-nCoV since March 2020. This product is used with a real-time PCR instrument to detect the RNA of the novel
coronavirus.
We also worked with the City of Kobe and SRL Inc. to establish a new PCR testing process within a clinical testing center, Sysmex
BMA Laboratory, in the Kobe Biomedical Innovation Cluster. The process has been in operation since June 2020. In this project,
Sysmex is in charge of PCR testing while SRL is responsible for supporting the process, collecting specimens, reporting results, andundertaking other duties.
In addition, we are working to develop and launch antigen and antibody tests for predicting the need for PCR tests and the severityof the malady at an early stage of treatment as well as for the monitoring of treatment.
In support of the battle against COVID-19, we have also decided to donate 30 million yen to the Kobe City Support Fund for
Medical Professionals.
Sysmex works with our partners, whether they are inside or outside the Group, as a team member to stably supply the in vitro
diagnostics that the public needs, thereby offering secure health services and contributing to peopleʼs health.
▶ Click here for more details about our response to COVID-19.

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Materiality

Resolution of Medical Issues through Products and Services

Improvement in Accessibility to Medical Services
by Means such as Familiarizing Products
People in some parts of the world have diﬃculty receiving proper healthcare because the systems that encompass healthcare
environments and programs are underdeveloped.
Addressing one of its responsibilities as a company developing its business globally, Sysmex is working to improve access tohealthcare so that as many people as possible can receive appropriate medical care.

Our Activities in Africa
Sysmex has established local subsidiaries in five African countries: South Africa, Ghana, Burkina Faso, Nigeria, and Egypt. We aim
to engage in wide-ranging activities through these subsidiaries (e.g., opening educational facilities and collaborating withgovernment agencies, research institutes, and NPOs), thereby helping raise local healthcare standards.

Helping to Raise the Healthcare Standards in the Republic of Ghana
by Promoting the Dissemination of Automated Urinalysis Diagnosis Technology
In African countries, infectious diseases are still a major problem, whereas the numbers of people with non-communicablediseases (NCDs) such as cancer, diabetes, and renal disease are on the rise, especially in urban areas. Prevention, early detection,and early treatment are important to counter NCDs. However, urinalysis testing, which is an eﬀective and simple screening
method, has not been widely adopted. Furthermore, urinalysis testing performed manually may lead to unreliable test results.
Sysmex has promoted the Dissemination of Automated Urinalysis Diagnosis
Technology project in Ghana since 2018 as part of the Japan International
Cooperation Agency (JICA)ʼs Collaboration Program with the Private Sector for
Disseminating Japanese Technology for the Social and Economic Development ofDeveloping Countries. We introduced a fully automated urinalysis testing system tothe Komfo Anokye Teaching Hospital (KATH), Ghanaʼs national education hospital,and held seminars and symposiums for a total of 483 local healthcare professionals.
Through such activities, we enlighten local health workers on the clinical value andeffectiveness of automated urinalysis diagnosis as part of our efforts to help raise

Symposium at KATH

Ghanaʼs healthcare standards.

Helping Clinical Laboratories with Capacity Building
Sysmex opened a training center called the Sysmex Academy for each of the local
subsidiaries in Africa in order to provide education on clinical value and expertise inequipment maintenance for local distributors and healthcare professionals. We alsooffer mentorship training that we developed independently to ensure thatlaboratoriesʼ quality management systems conform to ISO 15189.

Mentorship training session

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Collaboration with Government Agencies and International Organizations
Sysmex worked with Burkina Fasoʼs Ministry of Health to carry out a project for establishing and maintaining a nationwide
network of blood tests. We installed about 100 pieces of equipment, each suitable for the size of the facilities, and we provided
more than 650 laboratory technicians, engineers, and pediatricians with training to meet their professional needs. This project waspresented as an example of a public-private partnership at the G20 Compact with Africa (CwA) held in Berlin in 2019.
In Gabon, the Japanese Embassy ran Grant Assistance for Grass-Roots Human Security Projects called the “Expansion Plans for the
Functions of the Maternal and Child Health Department in Lambaréné” and the “Expansion Plans for the Functions of theMaternal and Child Health Department in Akebe Plaine.” In these projects, we provided training on how to use and maintain
Sysmex equipment for healthcare professionals at regional health departments in an effort to help with health worker
development and improve the healthcare environment.
Sysmex also works with many other government agencies and international organizations, including national health departments
across Africa and the World Health Organization (WHO).

Participating in the Japan-Africa Business Expo, an Official Event Held Concurrently withthe 7th Tokyo International Conference on African Development (TICAD7)
When the 7th Tokyo International Conference on African Development (TICAD*7)
was held, Sysmex was commissioned by the Ministry of Foreign Affairs of Japan toserve as a Special Envoy for the TICAD Public-Private Partnership as a Japanesecompany committed to public-private efforts for the further development of business
relations between Japan and Africa. We also participated in the Japan-Africa Business
Expo, an official event that was part of TICAD7, to present our marketing efforts, theservices and support we offer, the public-private projects we have worked on, ourhuman resource development program, and our response to infectious diseases.
* An international conference to discuss development in Africa. It is led by the Japanese
government and co-hosted by the United Nations, the United Nations Development
Programme, the World Bank, and the African Union Commission.

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Sysmex exhibition boothCSR Management

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External Evaluation

Our Efforts to Combat Infectious Diseases in Emerging and Developing Countries
Sysmex provides technologies and products to assist with the diagnosis of the worldʼs three major infectious diseases, such as
malaria and HIV, as part of its efforts to combat them.

Contribution to Malaria Elimination
Sysmex has taken up the challenge of finding solutions to testing and diagnostic
Preventing
Occurrence

issues in the area in which it operates. Such efforts serve to help eliminate malaria,
one of the worldʼs three major infectious diseases.
In June 2020, Sysmex obtained marketing approval for its Automated Hematology

Testing and
Diagnosis

Analyzer XN-31 as a specially controlled medical device (Class III)1 for use in the
diagnosis of malaria for the first time in Japan. The company acquired the EUʼs CE
certification for the device in 2019.

Drug Discovery
and Treatment

The current mainstream method of testing for malaria uses a rapid diagnostic kit or• Developing insecticide-treatedmosquito nets, sprays, andmosquito-repellant paint• Developing infectionpreventing drugs• Providing health guidance• Gene testing• Blood testing̶Sysmexʼs responsibility• Developing drugs fortreatmenta microscope. But either option poses problems such as taking much time, ranging
from about 15 to 30 minutes, including pretreatment, and requiring skilled

Malaria Consortium Initiatives

techniques in microscopic testing. In contrast, the XN-31 can identify red blood
cells infected with malaria parasites, etc. and measure the ratio of infected cells without pretreatment, executing both processes inabout one minute2 automatically and precisely.3
Malaria is a disease for which the number of deaths can be reduced by early detection and treatment. By providing the clinicalfront with a device that can swiftly and easily produce the outcome of testing useful for diagnosis, Sysmex contributes to measuresagainst imported infectious diseases in Japan.
Also, domestic marketing approval as a specially controlled medical device is listed in the procurement criteria4 of international
funds and funding from other organizations which are working to improve access to healthcare in emerging and developing
countries. Through partnerships with such organizations, we aim to introduce the product to countries and regions, either
emerging or developing, where medical resources are limited, and to global malaria elimination.
Sysmex has been involved in initiatives by, and the operation of, the Malaria Consortium, which consists of research institutes andenterprises that have been combating malaria since 2016. In the field of testing and diagnosis, we contribute to project activities
conducted through industry-government-academia partnerships in Asia and Africa. At the 6th Nikkei Asia Africa Conference on
Communicable Diseases held after TICAD7, we presented information on industry-government-academia initiatives by, the Malaria
Consortium to participants from African nations.
1. Specially controlled medical device (Class III): Medical device considered to pose relatively high risk to the human body in the event of malfunction
2. Time from specimen setting to judgment of outcome
3. Testing by the XN-31 does not mean replacement of malaria diagnosis by microscopic testing. Nor does it mean, which diagnosis can be made withthe outcome of XN-31 testing alone. Diagnostic confirmation is based on a doctorʼs comprehensive judgment that includes other clinicalinformation.
4. Procurement criteria of international funds and other organizations: The WHO and international funds permit a simplified examination process forhigh-risk products if those products have obtained approval from a rigorous examination body that those organizations designate, with a view
toward accelerating the introduction of various products to emerging countries and developing countries. This is stated in their procurement
criteria, and regulatory approval as a Specially Controlled Medical Device (Class III) in Japan qualifies as one of these rigorous examination criteria.

Our Contributions to the Quality of HIV Diagnosis and Treatment
Sysmex provides the CyFlow™ Counter System, a CD4+ lymphocyte testing system developed andproduced by Sysmex Partec, in emerging markets and developing countries. This system measures,within three minutes, the number and percentage value of CD4+ lymphocytes in the blood. In
addition to being compact and portable, the system is easily maintained, facilitating testing that is
simple, swift, and stable.
The system has received prequalification* from the WHO. This prequalification facilitated theintroduction of a system in countries with limited healthcare resources, which has enabled us to help
improve the quality of HIV diagnosis and treatment in emerging markets and developing countries.

CyFlow™ Counter* WHO prequalification aims to ensure that diagnostics, medicines, vaccines, and immunization-related equipment and devices for high-burden
diseases meet global standards of quality, safety, and eﬃcacy, in order to optimize the use of health resources and improve health outcomes. The
system was established in 2001 in response to the HIV/AIDS pandemic. Today, it is used in emerging markets and developing countries as areference list for purchasing. Organizations such as the Global Fund give purchasing priority to products with this prequalification.
▶ http://www.who.int/topics/prequalification/en/13CSR Management

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External Evaluation

Participating in the Global Health Innovative Technology Fund (GHIT Fund)
Since 2015, Sysmex has participated in the Global Health Innovative Technology Fund (GHIT Fund), which states its vision foraction as “one in which the crushing burden of infectious disease no longer prevents billions of people in the developing worldfrom seeking the level of prosperity and longevity now common in the industrialized world.” The GHIT Fund has entered its second
phase of activity (2018–2022), shifting from its initial focus on product development to activities to provide products to the people
who need them. We will continue to participate in the Fundʼs second-phase efforts. By promoting initiatives aimed at developing
and providing new reagents for infectious diseases through Japanese technological innovation, we will contribute to theeradication of infectious diseases in developing countries.

Conducting Scientific Support Activities to Standardize and Raise the Quality of Clinical Testing
To date, Sysmex has provided scientific support activities in Mongolia, Cambodia, Myanmar, Thailand, and the Philippines.
In Mongolia, Sysmex continues to provide support activities in the fields of hematology, clinical chemistry, and immunochemistry.
In 2017, we expanded this support to include the field of blood morphology testing. In addition to making technological andacademic expertise available to local clinical laboratory technologists, Sysmex contributes to the improvement of the level ofhealthcare in Mongolia by supporting the construction and operation of a nationally implemented external quality control
framework for blood morphology testing.
Moreover, in China, our Sysmex Reference Counter has been employed since 2002 as a national standard device* for blood cellcount screening. For all blood cell counters in China, registration/inspection of such devices and their external accuracy control are
based on this Sysmex device. Sysmex has also lent China the latest model of its Reference Counter, starting in fiscal 2019, as well as
offering continued support for technological transfers and exchanges of blood testing/reference measurement methods, and forformulation of national guidelines for clinical examination. Sysmex is thus contributing to improving blood cell count accuracy andtesting standardization in China.
* A device for specifying national standards for blood cell count examination

Other Forms of Support for the Education of Healthcare Professionals
In addition to preparing healthcare infrastructure, having appropriately trained healthcare professionals is an essential part of
improving access to healthcare. Sysmex provides educational support to raise the quality of clinical laboratories and to standardize
and increase the quality of clinical testing. We also conduct seminars and study sessions imparting leading-edge scientificinformation to healthcare professionals.
▶ Click here for information on scientific seminars.

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Products and Services

Why It Is Important
Quality issues and problems that threaten the reliability of products are making society more vigilant about the quality and safetyof products and services. In addition, the scope of corporate responsibility has expanded to the entire supply chain, which includes
business partners. Furthermore, the Sustainable Development Goals (SDGs) identify responsibility for sustainable production andraise targets for working environments.
Sysmex conducts business in the medical sector, which plays an important role in human life and health. Accordingly, we are called
upon to provide products and services of increasing quality and safety, as well as to manage our supply chain appropriately. We
believe such activities are important, as they help improve the quality of healthcare and enhance customer satisfaction, therebybuilding brand strength.

Management Approach[Policy]
Sysmex offers safe products and services of high quality in accordance with the Quality Policy of helping to create a fulfilling andhealthy society through global business activities in the healthcare domain. We also promote CSR-oriented procurement according
to our Procurement Policy in order to achieve sustainable growth with our business partners.
▶ Click here for our policies on the responsible provision of products and services.

[Framework]
Under the supervision and management of our Chairman and CEO, the Quality Assurance Department leads our quality
management effort. We also promote supply chain management by the Production and the SCM Department, of which senior
executive officer and managing director is in charge.
[Targets]
We use CSR survey response rate as the indicator for monitoring.
▶ Click here for details about the targets.

Relevant SDGs

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Securing of Product Quality and Safety
Product Quality and Safety Policies
Sysmex has established a system to ensure compliance with laws, regulations, and standards around the world in accordance with
our Quality Policy, Core Behaviors, and Global Compliance Code “1. Ensuring the Safety of Our Products and Services to
Customers” in order to offer safe products and services of high quality.
Given the global availability of the Internet and rapid advances in IT, we are aware that medical devices and services are also under
threat of cyber-attacks. Hence, we have established a Product Security Policy as our basic policy on information security for the
products and services that the Group develops and offers. In doing so, we aim to strengthen our risk management from productdesign through manufacturing and post-launch.
▶ Click here for our Quality Policy. (PDF format / 87KB)▶ Click here for information on our Global Compliance Code. (PDF format / 286KB)▶ Click here for our Product Security Policy. (PDF format / 58KB)

Quality Management
Group Quality Management System
At Sysmex, under the supervision and management of the Chairman and CEO, the Quality Assurance Department leads our quality
management effort.
More specfically, we hold a quality meeting each month at which the managers of our Development, Production, and Marketingand Service Departments explore what we can do to monitor the quality, effectiveness, and safety of products and services, alongwith improvement measures. We also hold Quality System Committee meetings regularly to review responses to inspections byregulatory bodies, quality targets, and management review of instructions for output. This is part of our efforts to maintain theGroupʼs quality management system and promote activities for improvement.
All our production facilities for final products* have obtained ISO 9001 or ISO 13485 certification. Out of the 77 companies in theSysmex Group, 33 have been ISO 9001 certified and 18 have been ISO 13485 certified. In fiscal 2019, five cases of nonconformity
were identified during an internal quality audit, and one case during an external quality audit. These issues are being addressed.
* Wholly owned subsidiaries▶ The applicable scope of the activities and the website vary according to the standard.

For details, refer to ID 0910589004 on www.tuv.com/japan/en/.

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Sustainable Improvement Programs
Reinforcing Structures for Maintaining and Enhancing Quality
Used in laboratory testing, Sysmexʼs products play a vital role in protecting peopleʼs lives and health. Being fully aware of this
responsibility, Sysmex is making constant eﬀorts to maintain and improve product quality by building a variety of systems, as wellas complying with safety standards around the world in the design and development stages.
In the product development stage, we verify product quality by setting five “quality gates” in the processes leading up to market
launch. We also conduct quality- and safety-related risk assessment during the design and development phases of a new product,
as well as when changes are made to the design of an existing product. If any high-risk event is noted, we act to reduce that risk.
Also, when we market products that are manufactured by others, we verify their quality by conducting audits of the manufacturers
and meticulously inspecting the products. In addition to these eﬀorts, in the unlikely event of a product defect, we have systems inplace to quickly identify and respond to the problem.
At factory sites, each month we monitor manufacturing processes and the status of supplier conformity. We stipulate appropriatequality improvements for suppliers with high nonconformity rates, and we have a system to ensure quality through regular quality
audits. In addition, our global quality complaint processing system allows us to gather quality information in a timely manner frommarkets around the world. When we receive information about a problem or malfunction, we immediately investigate the cause
and cease distribution of the product. If we need to take any corrective or preventive action for a problem or malfunction, we promptly
plan the action in accordance with the Groupʼs regulations, carry out the plan, and later verify the validity and effectiveness of theactions taken.

Providing High Quality Products and Services through Third-Party Certification
To enhance credibility, we are strengthening our quality assurance system regarding product inspection results.
Through these eﬀorts, Sysmex International Reagents, which produces reference materials, received ISO Guide 34 certification(now ISO 17034) in April 2018. This international standard relates to the competence of reference material producers. This was thefirst ISO Guide 34 certification granted in the hematology field in Japan, which certifies a manufacturerʼs competence to provide
reference materials of proper quality. This certification will strengthen our credibility concerning the quality of data in our products
and services, enabling our customers in global clinical laboratories to verify their own competence to provide proper test data.
Sysmex has also obtained the following certifications:・ISO/IEC 17025 (General requirements for the competence of testing and calibration laboratories)
・ISO/IEC 17043 (Conformity assessment–general requirements for proficiency testing)・ISO 15195 (Laboratory medicine–requirements for the competence of calibration laboratories using reference measurement procedures)

Employee Training
Focusing on Specialized Quality and Safety Training
Sysmex provides regular quality management training for relevant departments and specialized training in legal restrictions for
employees in certain departments or job categories, in addition to training in our Quality Policy. In fiscal 2019, we provided quality
training for a total of about 3,000 employees across Japan in the Group companiesʼ Development, Production, and Marketing andService Departments as well as the ISO-certified business offices. We also hold quality training at all production facilities for final
products* and ISO-certified business offices managed by our Group companies overseas.
As a company that provides products and services in more than 190 countries and regions around the world, we conduct training
on the regulatory systems of individual countries for engineers in development departments, ensuring that we develop products inaccordance with applicable laws and regulations.
* Wholly owned subsidiaries

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Appropriate Disclosure of Information Regarding
Products and Services
Quality and Safety Information
Sharing Customer Feedback within the Group
Sysmex established the Post-marketing Quality Assurance Department, which controls information regarding the quality andsafety of our products. Its function is to field the various inquiries it receives from outside the Company, as well as to investigate
and analyze the information it receives; share this information with the Design, Manufacturing, and other divisions; and improve
quality. In addition, we have put in place a structure for incorporating this information in the next generation of products.

Product Quality and Vigilance Control System
Patients

Ministry of Health, Labour and Welfare
Pharmaceuticals and Medical Devises Agency

Efficacy/Safety Information

Proper Testing/Diagnosis

Medical Technologists andOther Clinical Professionals
Gathering of
Efficacy/Safety
Information

Provision of
Medical Information
Gathering of
Efficacy/Safety
Information

Sales Reps

Direct Reporting
Instructions/Guidance

Information Sharing, Cooperation

Information Provision,
Response

Customer
Support Center

ReportingInformation Provision
Transmission
Gathering

Vigilance
Division

Information Sharing,
Cooperation

Partners Both inJapan and Abroad

Subsidiaries andAffiliates Outsideof Japan・Literature Both from

Provision of Medical Information

Japan and Abroad

Gathering of Efficacy/Safety Information

Gathering・Academic Information
・Research Information
・Information on

New Development

Sysmex

Product Recall and Repair Information Posted on Our Website
Sysmex posts information about product recalls and repairs on its website under “Important Product Notices.”▶ Click here for important product notices. (Information for Japanese market)

Working Aggressively to Stamp Out Counterfeit Reagents
To assure accurate testing results, Sysmex asks its customers to use Sysmex-branded instruments and reagents together. In recent
years, however, reagents whose names and container shapes have been disguised to look like Sysmex reagents have been found incirculation in some areas. The use of such counterfeit reagents cannot guarantee the reliability of testing results and, in somecases, can be harmful to patientsʼ health.
For this reason, Sysmex continuously monitors markets for counterfeit reagents. When they are discovered, we work with local
government institutions and judicial bodies to ensure the swift and thorough enforcement of our intellectual property rights. We
also caution medical institutions against the use of counterfeit reagents by placing advertisements in newspapers.

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Assessment and Management of the Supply Chain
Policy on Supply Chains
Sysmex complies with laws and regulations concerning the promotion of fair and free competition in countries and regions aroundthe world in accordance with our Global Compliance Code “2. Promoting Fair Dealing and Free Competition” and our Procurement
Policy. We aim to be a company that interacts with its customers and business partners in a fair and equitable manner, conducts
transactions on appropriate terms, and grows with its business partners through mutual trust and learning. We have also createdGreen Procurement Standards that indicate our fundamental perspective regarding environmental considerations in relation to
procurement activities.
Sysmex has published its statement on the Sysmex UK website in response to the UK Modern Slavery Act, which specifies theelimination of forced labor, child labor, human traﬃcking, and exploitation, among other factors, in supply chains. We have also
been taking other relevant actions to observe the law.
Click the following for the related policies.
▶ Global Compliance Code (PDF format / 286KB)▶ Procurement Policy (PDF format / 90KB)▶ Green Procurement Standards (PDF format / 102KB)▶ Anti-Slavery and Human Trafficking (Sysmex UK website)

Supply Chain Management
Conducting CSR Surveys
Sysmex conducts CSR surveys in order to learn about the CSR activities in which its partners engage. To survey existing partners,
we use the CSR/Sustainable Procurement Self-Assessment Tool Set, which was developed by Global Compact Network Japan. The
survey items range from human rights, labor practices, and corruption, environment and conflict minerals. Sysmex Corporation has
been involved as a subcommittee member in the production of this tool and other types of output. We elect not to conductbusiness with new business partners who have problems with their CSR initiatives. In addition to CSR surveys, we holdmanagement interviews with new business partners. We undertake the same sort of initiatives for overseas partners. In particular,
personnel in charge of procurement make local visits to determine the status of child labor and the workplace environment inorder to confirm that no problems exist.
During fiscal 2019, we conducted CSR surveys and, also conducted follow-ups with seven of our partners as a result of risk
analyses. Moreover, as an action intended to further encourage our partners to engage in CSR activities, we checked with four
primary suppliers which are extracted, regarding how they

Analysis Of Regions in Which
Equipment Has Been Procured

manage their secondary suppliers. We used the CSR survey
response rate as an indicator in monitoring non-financial targets

EMEA

1.3％

2021), and fiscal 2019 saw a response rate of 84.8%. We will

Americas2.5％continue working to make effort to ensure solid supply chain

China

management.

2.6％

Asia Pacific 5.6％

set in the Group mid-term management plan (fiscal 2019 to

Sysmex Europe surveys all new partners about their CSR

Japan

activities that involve human rights and green procurement.
Oxford Gene Technology asks all its partners to complete a

88.0％

Fiscal 2019 results(in terms ofmonetary amounts)

questionnaire in order to monitor their activities, implement
follow-ups, and conduct regular re-evaluation according to theimportance of the supplied parts.
▶ Click here for information on the CSR/Sustainable Procurement Self-Assessment Tool Set, the common CSR survey form prepared by Global

Compact Network Japan.

▶ Click here for the status of non-financial targets.

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Improving the Quality of Supplied Parts and Raw Materials
Sysmex employs a Quality Assurance Agreement that clearly defines quality requirements. Counterparties sign this agreement
after confirming their understanding of our procurement policy. We confirm the quality of supplied parts and conduct quality
audits when we determine that corrective or preventive measures are needed.
We perform quality audits of new suppliers and ensure that appropriate quality control is in place. We also conduct periodic quality
assessment of existing trading partners in an eﬀort to maintain and improve quality.

Relations in the Supply Chain
At Sysmex, we strive to strengthen our relationships with trading partners so we can conduct business together based on theirunderstanding of our business directions and procurement policy.
In fiscal 2019, we organized a trade show and seminar in which our partnersʼ unique technologies were presented to ouremployees. This served as an inspiration to design and develop greater products and to boost mutual understanding between ourpartners and our employees. In fiscal 2020, we will continue to improve our communication with our partners by sharing
information about quality, stable supplies, the environment, and business continuity plans (BCP), among other matters, in order tofacilitate cooperative activities with business partners.

Conducting Internal Awareness Activities to Ensure Compliance with Legislation
Sysmex Corporation has in place an electronic procurement system (Sysmex Trade Mission, or STM). In addition to preventing the
reduction of payments at inappropriate levels, as well as avoiding product returns, each year we conduct training on this system. In
addition, all members of the Procurement Department undergo training on the Subcontract Act. For people newly assigned to thisdepartment, we also provide training on our procurement policy, CSR, green procurement, and procurement risks.

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Customer Relations
Enhancing Customer Satisfaction
Conducting Customer Satisfaction Surveys in Japan and Overseas
Sysmex conducts customer satisfaction surveys in various countries and regions, which include China and Japan in addition to
major countries in the Americas, EMEA*, and the Asia-Pacific region. These surveys use indexes customized for each country andregion in accordance with the products and services oﬀered in each market.
Sysmex America has ranked number one for 14 consecutive years among manufacturers of hematology analyzers in an IMVServiceTrak survey of customer satisfaction. Sysmex America was also one of four recipients of Supplier Excellence Awards(sponsored by Quest Diagnostics) that recognize companies oﬀering excellent products and services.
We also conduct regular customer satisfaction surveys in EMEA and the Asia-Pacific region, which have reported high levels ofcustomer satisfaction.
▶ Click here for Performance Data for the results of our customer satisfaction surveys.

* EMEA: Europe, the Middle East, and Africa

Creating Original Solutions to Meet Customer Needs
Sysmex endeavors to create original solutions to meet customer needs by integrating its technological expertise in testing
instruments, reagents, and IT. In recent years, we have automated testing by connecting multiple instruments, which reduces
infection risks in sample handling and prevents sample mix-ups. We have also built transportation systems fully utilizing robotic
technologies to increase laboratory productivity, and we have oﬀered concentrated reagents to dramatically reduce the frequencyof reagent replacement.

Enhancing Service and Support
Responding to Inquiries Rapidly and Responsibly
In Japan, Sysmex Corporation maintains a Customer Support Center, where experienced staﬀ members with expert knowledge
cater to customers 24 hours a day, 365 days a year (separate agreement required). By creating a database containing maintenancehistories and the details of past inquiries from customers for quick reference, the center responds to inquiries and requests quickly
and carefully.
Requests and other comments received through the support center and by other means are gathered by the Voice of the
Customer (VOC) Group. After analyzing this information from various perspectives, the results are provided as feedback to related
divisions so they can be utilized in new product development and operational improvements. In fiscal 2019, we gathered some
18,000 customer comments in the Japanese market. We have received a positive response to instruments with new functions andequipments that we have added as a result of customer input, which is indicated by the VOC mark in our product catalog.
The Sysmex Group has established regional customer support centers to reply quickly and carefully to inquiries, as well as torespond promptly to customer requests.

Voice of Customer = お客様からのご意見・ご要望を製品開発に活かす取り組み。

日本国内で主要な機器・試薬の、研究開発から製造、販売、サービス＆サポートまでを一貫して提供する

シスメックスならではの取り組みです。

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External EvaluationOﬀering Solutions Utilizing IT
Sysmex oﬀers SNCS™1, a network service that supports stable operation of test instruments at hospitals through such functions as
instrument quality control2, automated monitoring, and failure prediction based on real-time analysis.
Amid rising demand for increased eﬃciency and enhanced quality, which has been accelerated by the development of global
information, we began oﬀering a new network solution known as Caresphere™ in fiscal 2018. Through the use of the IoT and a
cloud service, Caresphere™ oﬀers application services that increase eﬃciency in the operation and management of testinglaboratories and supports testing instruments and operation quality control at hospitals. In future, we plan to oﬀer other services
to facilities engaging in community healthcare and to a broad range of healthcare professionals working at such facilities.
1. Sysmex Network Communication Systems (SNCS™) is an online support service that connects to the Sysmex Customer Support Center andcustomersʼ instruments via the Internet to provide real-time external quality control, scientific information, and the monitoring of instrument
conditions. The nature of these support services varies by region. A separate (paid) agreement is required to use this service.
2. Quality control is a management method that guarantees the values measured by testing equipment. It is designed to confirm that a customerʼsequipment is functioning correctly.

Responding to Inquiries at the Customer Support Center
Other 12%Complaints 0%
Consultations on data 3%
Inquiries on operating procedures 7%
Inquiries on quality control 3%

Total forfiscal 2019:

Inquiries on products 5%

86,716

Control and maintenance 70%▶ Click here for Performance Data for results over the past three years.

Providing Online Training Support
Sysmex conducts instrument and maintenance training in each region as part of its customer support.
In the United States, where medical institutions are scattered over a large area, Sysmex America oﬀers real-time virtual training via
network so that customers do not have to travel to a Sysmex training facility. Sysmex Europe runs the e-learning portal “Sysmex
Academy Online” to provide digital training and live webinars. This training tool won the Silver Award for “Best Customer Training
Program” from the Brandon Hall Group. It was recognized for the well-developed content of the program, the functionality of thesystem, and innovativeness.

Disseminating Useful Information
Sysmex disseminates information that is useful for its customers in the “Support
Information” section of its website.
Up-to-date information is sent out using an email magazine distribution service. We
also oﬀer a “Personal Page” function for managing content and viewing history. In
these ways, we are continuously enhancing functionality to facilitate customer use.

“Support Information” Site

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Utilizing ISO to Increase the Quality of Clinical Testing
Recently, the field of clinical testing has met with strong demand for improved test result quality, and awareness of international
standards is increasing around the world. One such standard is ISO 15189 (Medical laboratories–requirements for quality andcompetence). The number of clinical laboratories that have obtained this certification is increasing, with the certification having
become obligatory in some countries.
Sysmex Corporation has received certification under the ISO/IEC 17025 international standard for clinical testing calibration
institutions and the ISO 15195 standard. This certifies that we meet the international standards for the quality of the calibration
service we provide with our automated hematology analyzers. We were the first company in Japan to receive such accreditation inthis field.
The calibration certificate we issue is accepted as a globally recognized document that ISO 15189 requires to ensure traceability
and calibration. As of March 31, 2020, we had issued such certificates for more than 5,800 instruments.
Furthermore, SNCS/eQAPi*, an external quality assessment service provided by Sysmex, was the first in Japan in any industry toreceive certification under ISO/IEC 17043 (Conformity assessment–General requirements for proficiency testing).
* Sysmex Network Communication Systems (SNCS™) is a service that uses a network to provide quality assurance for diagnostic instruments,
monitors failures, and offers maintenance support. eQAPi is an external quality assurance service that covers multiple instruments and reagent
manufacturers.

Scientific Activities
Sysmex holds seminars targeting healthcare professionals in Japan and other Asian countries to provide them with the most
up-to-date medical information. We also work with various countriesʼ ministries of health, other national institutions, and major
academic societies on scientific activities aimed at improving the level of healthcare.

Holding Scientific Seminars for Clinical Professionals
Sysmex hosts scientific seminars and study sessions in various regions for doctors, clinical technologists, and other professionals
working on the front lines of healthcare.
We have held scientific seminars every year since 1978 to share the latest information on the field of clinical testing. June 2019
marked the 42nd year of such seminars. In fiscal 2019, we organized a seminar titled “Emergence of Cancer Genomic Medicine:
Present State and Outlook” at 13 venues in Japan (other than the main venues in Kobe and Tokyo), and four overseas venues, andwe streamed a video of the seminar to some Asian regions. About 1,800 people attended.
We also held scientific seminars on blood testing, coagulation testing, and immunological testing in India and China, as well as
scientific symposia in Vietnam, Indonesia, and Turkey.
Through these initiatives, we have built trust-based relationships with numerous healthcare professionals. We aim to leverage ouraccumulated medical knowledge to help improve the quality of healthcare.

42nd Sysmex Scientific Seminar (Japan)

7th International Sysmex Scientific Seminar(India)22nd Sysmex Scientific Panel Discussion(China)▶ Click here for our academic assistance activities for the standardization of and quality improvement in clinical testing.

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Realization of an Attractive Workplace

Why It Is ImportantAchieving sustainable growth requires a company to recruit excellent personnel. To do so, companies need to promote diversity
and provide workplaces that are easy to work in and are fulfilling and appealing. Also, the SDGs include goals pertaining to genderequality, decent working conditions, and the reduction of inequalities.
Sysmex considers human resources an important management asset necessary for sustainable growth. We believe that creating an
attractive workplace helps ensure superior personnel, reinforcing our corporate competitiveness.

Management Approach[Policy]
The Core Behaviors section in the Sysmex Way promises employees that Sysmex “honors diversity, respects the individuality ofeach employee, and provides them with a workplace where they can realize their full potential. We value the spirit ofindependence and challenge, provide employees with opportunities for self-fulfillment and growth, and reward them for theiraccomplishments.” We have in place a human resource development system that develops capabilities in an ongoing andsystematic manner in accordance with this policy. We promote diversity and inclusion, and we have introduced various systems tocreate a workplace that provides peace of mind and enables diverse employees to maximize their skills.”▶ Click here for our policy relating to the realization of an attractive workplace.

[Framework]
Sysmex has established the human resources division under the supervision of senior executive officer and senior managing
director to provide an attractive workplace.
[Targets (fiscal 2021)]
・Engagement score: 75％
・Lost-time injuries frequency rate: less than 0.35
・Lost work day rate: less than 0.05
・Female managers ratio: 16.0％
・Training time per employee: 25.0 hours▶ Click here for details about the targets.

Relevant SDGs

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Provision of a Comfortable Working Environment
Fair Evaluation and Treatment
Equitable Personnel Evaluation Based on Abilities and Accomplishments
Sysmex values the spirit of independence and challenge, provides employees with opportunities for self-fulfillment and growth,and rewards them fairly for their accomplishments. We remunerate employees appropriately, according to factors such as theiroccupations and qualifications, and base salaries are the same regardless of gender.
Based on the principle of fair treatment, our basic approach toward evaluation is to “reward employees for capabilities that
contribute to the enhancement of corporate value as well as for accomplishments.” In addition to evaluating employees for theirsuccesses, we evaluate the process of producing achievements (competency evaluations). To achieve fairness and ensure that
employees understand their evaluations, we show employees their evaluation results and their superiorsʼ comments.
“8. To Respect Human Rights and to Improve Occupational Health and Safety” in the Global Compliance Code specifies that we“comply with applicable laws and regulations” in the countries and regions in which we operate. Accordingly, we have designed the

payroll system to ensure that our pay will not fall below the minimum wage or fall short of the standard of living in any country or region.
▶ Click here for the Basic Principles of the Personnel Management System. (PDF format / 84KB)

Supporting Employee Career Design
Sysmex Corporation employs a voluntary reporting system for all employees. Under this system, each year we hold meetings witheach employee to learn about their medium- to long-term career, overseas work, and job category aspirations. This system aﬀords
all employees with the opportunity to consider their own career directions and life plans, as well as to eﬀect their own skills
development and placement.

Improving the Treatment of Contract and Temporary Employees
Sysmex Corporation actively hires contract employees and temporary employees as regular personnel. We have clarified ourinternal regulations for hiring people working on fixed-term contracts, oﬀering them fair opportunities for promotion. We put thisinformation on our intranet to encourage a thorough understanding of these rules.
To provide comfortable work environments for all employees, we have expanded the flex-time system and our welfare programʼs“cafeteria plan*” for regular employees to include contract employees. In doing so, we have enabled our employees to eﬃciently

arrange their own working hours according to individual circumstances, including needs for regular hospital visits, parental
caretaking, and provision of care assistance for family members. Going forward, we will revise our systems as appropriate toenhance our treatment of employees.
* This is part of our welfare system. Each year, the Company provides employees with “Cafeteria Points,” which they can use as they choose to pay thecosts of specific types of welfare for improving work-life balance.

Introducing Internal Awards Systems to Motivate Employees
Sysmex introduced the Group CEO Award system to recognize individuals, divisions, or groups that contribute most significantly
to the realization of the Sysmex Way, our Group corporate philosophy, sharing these achievements throughout the Company. We
provide awards to one individual and one group each year.
To motivate R&D engineers and heighten awareness of intellectual property, we have also introduced three patent award systems:
the Patent Grand Prize/Patent Prize of Distinction, the Patent Meister, and the Filing Commemoration Prize. In addition, we
present the Quality Award for success in quality improvements.

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Eﬀorts to Enhance Employee Satisfaction
Sysmex conducts “corporate culture surveys” once every two years targeting all employees of the Sysmex Group (The previous
survey was conducted in fiscal 2017). Employee satisfaction is one aspect addressed by these surveys. Survey results are fed backto individual divisions, where they work to enhance the levels of employee satisfaction by selecting problems to be taken on,drafting and executing action plans for improvement, and implementing a PDCA cycle for monitoring. For divisions with poor
survey scores, the Human Resources Division oﬀers advice for improvement.
The results of each corporate culture survey serve as engagement scores for non-financial targets, and they are reflected in
medium- to long-term measures for personnel management. We are working to further improve employee satisfaction by setting
engagement scores as an indicator of continued monitoring and by continuously executing personnel management measures. We
suspended such surveys in fiscal 2019 as we are restructuring our personnel system from fiscal 2019 to fiscal 2020 to confirm thestatus of corporate organizations after adoption of a new system, and to execute personnel management measures matchingrealities. The next round of corporate culture surveys is scheduled for fiscal 2020, covering all Group companies.
▶ Click here for the status of non-financial targets.

Understanding of and Support for Work-Life Balance
Promoting the Use of Systems that Support a Work-Life Balance
Sysmex Corporation clearly explains its system to support work-life balance on a dedicated intranet site, offers an e-learning
program for managers and general clerical workers about how to create an attractive workplace, and holds workshops on time
management and work styles as divisional training in order to familiarize employees with the system. In addition, we promote theuse of these programs during diversity roundtables at which employees exchange opinions freely on such wide-ranging matters as
careers, work motivation, balancing work and private life, and cross-cultural understanding.
▶ Click here for information on diversity roundtables.

Systems to Support a Balance between Work and Child-Rearing
Providing a Host of Leave Systems and Supporting Child-Rearing with an In-House Daycare Center
Sysmex Corporation has created diverse programs to provide family support, from pre-natal care to child-rearing. In addition toleave systems for fertility treatments and morning sickness, we oﬀer child nursing leave until a child reaches two years of age, asystem for shorter working hours until a child reaches junior high school age, and a work-at-home system. When an employee
needs to take time oﬀ work to nurse a child, they can do so under a program thatallows them to use accumulated paid leave in half-day increments in addition to
statutory leave. We also ease the return to work following childcare leave byconducting seminars prior to such return and distributing newsletters to employees
on childcare leave.
In line with the growing demand for male employees to participate in childcare, weare providing a system that would allow men to take special leave before their spousegives birth, oﬀering two additional days to be taken within one month of the birth to
make any necessary preparations. Employees are also eligible for “nurturing leave,”

In-house daycare center, Sysmex Kids Park

under which they can take a special leave of three consecutive days to care forchildren up to one year of age.
We established Sysmex Kids Park, an in-house daycare center that accepts babies andtoddlers, at Technopark, our core R&D base. The center oﬀers short-term as well as
full-time daycare, so that employees whose spouses work on a part-time basis or who
find it diﬃcult to take care of their children due to a caretakerʼs illness, bereavement,or other circumstances may also temporarily utilize the service.
In recognition of its planned implementation of such systems, Sysmex Corporation
received a next-generation support certification logo (nicknamed Kurumin) from the
Ministry of Health, Labour and Welfare.

Next-generation support certification logo
(Kurumin)* Based on the Act on Advancement of Measures to Support Raising Next-Generation Children, companies that formulate business plans as generalbusiness operators, meet the targets designated by such plans, and satisfy certain standards may receive Kurumin certification as “companies that
support child-rearing” from the Minister of Health, Labour and Welfare.
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Systems Related to Children
PregnancyChildbirth

Leave of Absence System

Pre- and
Post-Natal Leave
Leave
for Fertility
Treatment
・Fertility

treatments

・Morning

sickness(Long periods
handled as
personal illness)

・6 weeks

pre-natal

・8 weeks

Adjusted Working Hours

Two
Years Old

Child-Rearing Leave
Up to age 2

ThreeYears Old

Elementary
SchoolJuniorHigh SchoolChild Nursing Leave
10 days a year until the childenters junior high school(Accumulated paid leave may be used.)post-natal

Pre-Natal Leave
Post-Natal Leave

Child-Rearing Leave

Child Nursing Leave

Up to age 2

5 days of leave per year

Nurturing
Leave When
Leave
Spouse Gives Birth
2 dayswithin a month
before and afterchildbirth

System for Shorter
Working Hours,
Overtime
Limitation
System for Shorter
Working Hours
Overtime
Limitation

3 consecutive
days until
the child turns
1 year old

System for Shorter Working Hours, Work-at-Home System
System for Shorter Working Hours
Overtime Limitation
Return-to-Work Support

Uniforms

browse Internal corporate
information from home,interview with superiorprior to return to work

Makingmaternity clothes
Other Support

One
Year Old

Congratulatory
Money

Congratulatory
Gifts

In-house Daycare Center, Sysmex Kids Park
Exemption of Social Insurance Premiums
Child-Rearing Leave Support Funds
Education Allowance 12,000 yen/month per child (up to age 22)
Cafeteria Plan

Employment
Support

Subsidies for fees for childcare center, kindergarten, after-school daycare center, daycare center, babysitter, and healthcare

Reemployment System
Employees who have left the Company for parenting are eligible to register for reemployment for up to 5 years.
Statutory system

Sysmex system

Sysmex special leave

Regular employees and contract employees are eligible for these systems (temporary employees excluded).

Other Systems to Support Work-Life Balance
Supporting Nursing Care, Corporate Citizenship Activities, and Others
Among its programs aimed at promoting work-life balance, Sysmex Corporation has prepared various types of programs related tonursing care.
We have introduced a program that allows employees who need to attend to family members in the hospital to take short-term
nursing care leave and accumulated paid leave for up to 40 days in half-day increments. We also have a work-at-home system thatenables employees to care for family members who require nursing care or other types of support.
In addition, we have introduced a unique “income indemnity system” to provide a nursing care leave stipend, aiming to help oﬀset
the loss of income from taking leave, as well as unexpected expenses, for people taking one month or more of nursing care leave.
Furthermore, we have a system for rehiring employees whose careers have been interrupted due to nursing care.
We hold briefing sessions to explain the purpose of these systems, as well as to help prepare for nursing care to alleviate theuncertainties surrounding the balance between such care and work.
Aside from these programs, we have introduced a volunteer leave system (up to 10 days of leave per year, two of which arecounted as paid leave) and a system of donor leave, whereby organ donors receive up to five days at the time of each donation.
These systems are aimed at making it easier for employees to take leave and support their work-life balance in various ways.
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CSR Management

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External Evaluation

Systems Related to Nursing Care
Providing Nursing Care While Working

Work Attendance Difficulty

Returning to Work

Adjusted Working Hours

Leave of Absence System

Short-Term Nursing Care Leave[1] Care for family members in needof nursing care:
10 days of leave per year
[2] Application of accumulated paid
leave for nursing care andhospital visits

Short-Term Nursing
Care Leave
Care for family members
in need of nursing care:
5 days of leave per year

Short-Term Nursing Care Leave
Nursing Care Leave
1 year in total(Leave may be taken intermittently.)

Nursing Care Leave
1 year in total(Leave may be taken intermittently.)[1] Care for family members in needof nursing care:
10 days of leave per year
[2] Application of accumulated paid
leave for nursing care andhospital visits

Short-Term Nursing
Care Leave
Care for family members
in need of nursing care:
5 days of leave per year

Shorter Working Hours,
Overtime Limitation,
Work-at-Home System

Shorter Working Hours,
Overtime Limitation,
Work-at-Home System

System for Shorter Working Hours,
Staggered Working Hours

System for Shorter Working Hours,
Shiftwork** For work periods of 6 hours or more

Overtime Limitation

Overtime Limitation
Overtime adjustment

Income Indemnity
For ongoing leave of 1 monthor more: 100,000 yen provided
per month for up to 12 months

Overtime adjustment, people who
desire to be exempted from late night
overtime work

Social Insurance
When 1 year has elapsed
after an employeeʼs return
to work, the Company covers
social insurance premiums forthe months during the leave.

Nursing Care
Leave Support
3 months

Other Support

Return-to-Work
SupportBrowse Internal
corporate
information from
home, interview
with superior prior
to return to work

Cafeteria Plan Subsidized nursing care costs, subsidized medical treatment costs

Employment
SupportAllowance for Dependents with Disabilities Support for employees having dependents with special disabilities
Reemployment System
Eligible to register for reemployment
up to 5 years after leaving work to provide nursing care
Statutory system

Sysmex system

Sysmex special leave

Regular employees and contract employees are eligible for these systems (temporary employees excluded).

Supporting a Return to the Workplace Following Leave
To facilitate a smooth return to work following leave for child rearing or nursing care, three months prior to their return to work,
Sysmex Corporation provides employees with tablets and notebook PCs that give them access to internal email and the Intranet.
This system provides support from an IT perspective. Enabling access to Company information in real time facilitatescommunication with the workplace, helping to avoid a sense of feeling lost upon return and eliminate gaps returning employees
feel regarding their coworkers. When returning employees start to use these devices, we also provide them with the opportunity tomeet with superiors in their departments. In addition, we hold seminars on preparing to return to work after child nursing leave.
▶ Click here for employee-related data.

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External Evaluation

Activities at Other Group Companies
Company

Activity・Introduction of a flex-time system and a work-at-home system
・Introduction of a childcare leave system (for fathers and mothers) that

Sysmex America

exceeds statutory requirements

・Introduction of family support systems (child-rearing support, family leave, andassistance payments when employees need to use support systems oﬀered byoutside institutions while family members are ill)

Sysmex Europe

・Introduction of a flex-time system and a work-at-home system
・Establishment of a parent-child room
・Introduction of a childcare leave system (for fathers and mothers)
・Child-rearing support system (assistance payments when employees need touse support systems oﬀered by outside institutions)Sysmex Shanghai

・Introduction of a flex-time system

Sysmex Asia Pacific・Introduction of a flex-time system and a work-at-home system
・Child-rearing support systems (medical insurance assistance, provision of scholarships)
・Two days of volunteer leave

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Materiality

Realization of an Attractive Workplace

Promotion of Diversity
Diversity and Inclusion
Significance of the Initiatives
Sysmex considers human resources an important management resource for achieving sustainable growth, and we have evolved
from practicing “diversity,” which simply involves welcoming diverse human resources, to practicing “diversity and inclusion.” This
new approach involves creating an inclusive working environment that is suitable for a wide variety of people.
Through synergies arising from diﬀerent values, perspectives, experiences, and capabilities, we are working to create a culture ofinnovation and to generate value.

Working to Achieve Diversity and Inclusion
Sysmex Corporation has established a diversity promotion function under the supervision of senior managing director andmember of the Managing Board Yukio Nakajima. This measure is allowing us to cultivate an organizational culture that promotes
further understanding of diversity and LGBT* issues. For example, we have set up a diversity web portal on our Intranet as aplatform for disseminating information and promoting understanding. We also conduct awareness surveys on diversity toundertake initiatives that reflect employee feedback.
Sysmex America conducts measures based on its aﬃrmative action program, aiming to erase prejudices and discrimination against
minorities.
* Acronym referring to sexual orientation and gender identification (lesbian, gay, bisexual, and transgender)

Ensuring Diverse Human Resources
Aiming to Equalize Employment Opportunities
Sysmex Corporation recruits new employees based on an evaluation of individuals, without regard to nationality, race, gender, age,
employment history, or disability status. Specifically, we instituted year-round hiring to oﬀer equal opportunities to people whohave already graduated or have studied overseas and therefore might be at a disadvantage under standard hiring practices.
Furthermore, to recruit personnel from around the world, we conduct company briefings and interviews overseas, and we also holdweb-based briefings and interviews. As in the previous year, we have continued our internship program in fiscal 2019,
strengthening our measures to help overseas human resources gain better knowledge of Sysmex.
Sysmex Asia Pacific signed TAFEPʼs* Employersʼ Pledge of Fair Employment Practices in 2008, and it continues to provide
employee training.
▶ Click here for our recruitment policy. (Japanese only)* The Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP) was founded in May 2006 to promote fair employment through analliance of three parties: government (Ministry of Manpower of Singapore), labor (National Trades Union Congress), and employers (Singapore
National Employers Federation). It is co-chaired by the representatives of the Singapore National Employers Federation (SNEF) and the National
Trades Union Congress (NTUC).

Promoting Employment of People with Disabilities
Sysmex encourages the employment of people with disabilities. Targeting long-term employment, we design working conditions
to maximize individualsʼ aptitudes and skills. In fiscal 2019, people with disabilities constituted 2.3% of Group employees in Japan.
In April 2017, we established Sysmex Harmony Co., Ltd., a special subsidiary*, in Kobe, Hyogo Prefecture. By creating a workplace
where people with various sorts of physical, intellectual, and psychological disabilities can work in keeping with theircharacteristics and disabilities, we aim to foster an environment in which everyone, regardless of disability, can work and growtogether enthusiastically and with peace of mind.

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Sysmex Europe works with an organization that endeavors to support theindependence of people with disabilities. The company subcontracts packaging workin the manufacturing line of its reagent factory in Germany to such persons. We
strive to maintain high levels of motivation among these workers by sharing our
mission, as well as through periodic training and support from other employees.
* A subsidiary that has been certified by the director of a public employment security oﬃce for
special consideration in the employment of people with disabilities. Subsidiaries with labor
regulations diﬀerent from those of the parent company can give more consideration to the work
capabilities and labor conditions of people with disabilities in their labor regulations andworkplace environment, which makes it easier to increase employment for these workers.

Employees working at Sysmex Harmony

Employing Seniors–System for Reemploying Post-Mandatory-Retirement-Age Workers
Sysmex Corporationʼs mandatory retirement age is 60, but we have in place a system for rehiring until age 65 people who haveretired at the mandatory retirement age and still wish to work. In fiscal 2019, 31 people who had reached the mandatory retirement
age were rehired in accordance with these internal rules.

Promoting Womenʼs Career Activities
Sysmex Corporation is an active proponent of diversity. In addition to respecting the individuality of our employees, we strive toprovide them with a workplace in which they can realize their full potential. One aspect of these activities involves establishing an
in-house daycare center. Also, based on the Act on Promotion of Womenʼs Participation and Advancement in the Workplace, in
April 2016 we formulated the “Action Plan Under the Act on the Promotion of Womenʼs Active Participation” to cultivate female
leaders and promote diverse working styles.
These efforts led to an increase in the percentage of female employees1 at Sysmex Corporation to 32.3% in fiscal 2019, up from
19.9% in fiscal 2005. The percentage of our female managers2 also rose to 7.8% in fiscal 2019 from 2.4% in fiscal 2005.
▶ Click here for female managers ratio in Sysmex Corporation.

We use the female managers ratio across the Group as one of our non-financial targets and monitor the progress. In fiscal 2019, ourGroup companies took such actions as promoting diverse work styles, proposing new management styles, and providing employeeswith opportunities to plan their careers. These efforts helped increase female managers, especially in Asia, and the overall
percentage rose 0.3 percentage points to 15.5% from the previous fiscal year. We will continue to create work environments inwhich our employeesʼ life events do not affect their careers, as part of our efforts to advocate womenʼs professional development.
1. Based on the number of people employed
2. Director-level or above▶ Click here for the status of non-financial targets.
▶ Click here for employee-related data.

Receiving the Highest-Level Eruboshi Certification as an Excellent Company Basedon the Act on Promotion of Womenʼs Participation and Advancement in the Workplace
Sysmex Corporation honors the individuality of each employee and provides a workplace in which they can
all realize their full potential. In September 2016, we met all five criteria set by the Ministry of Health,Labour and Welfare for the promotion of womenʼs participation and received the highest ranking, Level 3, as
an Eruboshi company, indicating superior initiatives to promote the active participation of women.
▶ Click here for information on the Act on the Promotion of Womenʼs Participation and Advancement in the Workplace(Ministry of Health, Labour and Welfare). (Japanese only)

Eruboshi mark

Promoting and Showing Understanding
Diversity Education
Sysmex Corporation holds diversity roundtables, in which employees exchange
opinions freely on broad-ranging themes such as careers, balancing work and private
life, cultural understanding, and creating a community that goes beyond internal
divisions. The subjects that the roundtables dealt with in fiscal 2019 included “LGBTand diversity,” “Employment of people with disabilities and diversity,” “Vegetarian andhalal diets,” and “Letʼs think about how to support work-life balance.”
Sysmex America and Sysmex Europe, among others, have formed employee groups to
conduct diversity education, promote diversity, and foster understanding.
31

Session on International Womenʼs Day(Sysmex Brazil)

CSR Management

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External Evaluation

Materiality

Realization of an Attractive Workplace

Development of Human Resources
Development of Human Resources
Promoting Global Human Resource Development
Sysmex Group has approximately 9,200 employees globally, with overseas employees accounting for approximately 60% of thetotal.* In order to put the “Sysmex Way,” our Group corporate philosophy, into practice under these circumstances and instill
confidence in people around the world, augmenting the skills of individuals is important. We believe it is also essential to foster
communication among diverse human resources, encouraging the mutual sharing of values and fostering insights that will lead tonew value and deepen cultural awareness through the joining of creative forces.
In this spirit, we created a Group-wide global human resource development system in fiscal 2014. We cultivate a sense of unity inbusiness activities and the workplace, while developing next-generation human resources. We are also reinforcing networks within
the Group and undertaking various measures to foster intercultural understanding.
* As of March 31, 2020

Human Resource Development Based on Four Concepts
In order to drive human resource development, Sysmex Corporation established the Human Resources Development Department
under the supervision of senior managing director and member of the Managing Board Yukio Nakajima. Based on its four concepts
for human resource development, which are “link training, evaluation, and work (show results),” “promote globalization of theSysmex Group,” “invest in ongoing human resource development,” and “be a company that cultivates human resources andpersonal growth,” we operate a training system oﬀering selective, rank-based, and elective training. This system aims to nurture
personnel in a planned and gradual manner.
We provide substantial assistance in career development for our employees and encourage autonomous learning in preparation
for a new personnel system scheduled to be introduced soon. We have also established an online learning program with an eye torevamping our training style in line with our work style reforms. In fiscal 2019, we postponed some of our training programs until
next fiscal year due to the spread of COVID-19. Nevertheless, on average each employee had 27.7 hours of educational programs,
and around 1,900 employees received training.* We plan to offer more online learning programs as part of our employee training.
We have also established the Global Communication Center (GCC) in Ashiya, Hyogo Prefecture, which serves as a gathering place
for people from diverse cultures with different values, both inside and outside the Company. At the GCC, we conduct various typesof training based on Sysmexʼs human resource development system, as well as cross-divisional study sessions and joint retreats.
* Including employees who participated in online learning programs▶ Click here for training-related data.

Three Core Training Systems
Training Type

Objective

Selective training

・Cultivate global leaders・Cultivate future management personnel

Rank-based training

・Deepen our employeesʼ understanding of the Groupʼs corporate philosophy and history
・Acquire the understanding and expertise in management and issue resolution required at each level
・Promote communication between departments

Elective training(Sysmex College)

・Obtain practical expertise, knowledge, and skills in business execution
・Gain business management expertise32

CSR Management

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Examples of Programs for Developing Human Resources
Company

Program/Measure

Objectives, Overview

Global Exchange Program

Promote exchanges of Group employees and strengthen ties
through deeper mutual understanding.

Global Apprentice Program

Dispatch young employees to Group companies overseas for
six months to develop human resources competent for
global operations through work experience.

Training at the Monozukuri
Training Center

Provide hands-on training in the knowledge and skills
necessary to manufacture Sysmex instruments.

R&D Innovation Activities

Strengthen teamwork and proposal-making capabilities
among R&D personnel.

Monozukuri Professional
Training Activities

Open the Monozukuri Dojo (manufacturing training hall)as part of our production reform effort.
Provide training for new employees.

Sysmex University

Training for all employees uses LinkedIn and resourcesfrom an educational institution outside the Company tohelp with the acquisition and improvement of skills necessary
for finance and accounting, management, strategies,
marketing, business, technology, sales, and administration.

Sysmex Management Academy

Six-month selective training for first-time managers tostrengthen management skills, including insight into the roles
and responsibilities of Sysmex business management.

Sysmex EMEA Campus

Offers training spaces and various online/offline training
programs for all employees in Europe, the Middle East, andAfrica (EMEA).
Provides lectures and workshops planned around themes
ranging from general business skills to technical subjects.
Aims to train future leaders, improve their skills, andfacilitate internal networking.

Sysmex Academy

Planned around the themes of product-related knowledgeand “training the trainers”, this program aims to boost
employee proficiency in skills essential to leadership, change
management, internal coordination, and team management.

Sysmex Shanghai University

Online training for all employees which started in fiscal 2019aims to assist with employeesʼ professional growth.

LinkedIn Learning

Online training for all employees uses LinkedIn to help
with the acquisition and improvement of skills necessary
for successful management, leadership, critical thinking,business analysis, data analysis, and the use of
Microsoft Excel and Access.

Sysmex Corporation

SysmexInternational Reagents

Sysmex America

Sysmex Europe

Sysmex Shanghai

Sysmex Asia Pacific

Cross-cultural experience training

Exchanges with Group companies throughtours of facilities and hands-on experiences ofcertain operations
33

Sysmex Academy celebrating its 10th anniversary

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External Evaluation

Realization of an Attractive Workplace

Promoting Health and Productivity Management
Assurance of Safety and Health in the Workplace“Assurance of Safety and Health in the Workplace” in the Global Compliance Code
Sysmex includes “8-4 Assurance of safety and health in the workplace” in the Global Compliance Code and complies with safetyand health-related laws and regulations in each country and region in which it operates in order to provide work environments inwhich all employees feel safe. We also help employees maintain and improve their physical and mental health as part of our efforts
to create safe and comfortable workplaces.
▶ Click here for information on our Global Compliance Code. (PDF format / 286KB)

Sysmex Declaration of a Healthy Company
Sysmex regards the promotion of a healthy company as a management issue so that our employees, who are the foundation forthe practice of the Groupʼs corporate philosophy, will have fulfilling lives both physically and mentally. In April 2020, we
formulated the Sysmex Declaration of a Healthy Company to accelerate the efforts we have been making, including activities toensure occupational health and safety, assisting with health enhancement, and providng support for work-life balance. The Sysmex
Declaration of a Healthy Company specifies matters of critical importance, including occupational health and safety as well as themental and physical health (materiality of health and productivity management). In this way, Sysmex is prompted to continuously
enhance employeesʼ health and create work environments that value diversity while providing employees with a workplace they
feel proud of.
▶ Click here for the Sysmex Declaration of a Healthy Company. (PDF format / 123KB)

Framework and Promotion of Occupational Health and Safety
To ensure the health and safety of its employees, Sysmex has formulated Regulations on Safety and Health, and it strives to createa safe working environment. It has established the Central Health and Safety Committee, which works with Group companies inJapan and meets twice a year. This committee aims to reinforce and enhance domestic Group companiesʼ occupational health andsafety systems. To this end, the committee formulates policies and targets, ascertains the status of occupational health at individual
business sites, considers improvement measures, and reports its results to executives via the Risk Management Committee. Sysmex
also monitors the lost-time injuries frequency rate and lost work day rate, and uses them as non-financial targets.
In fiscal 2019, the committee set health and safety targets of “a maximum of one occupational accident that requires four
non-working days” and “the promotion of health and productivity management for higher productivity.” Each of our companies
and business oﬃces has worked accordingly, with their Health and Safety Committees leading the way. At the Health and Safety
Committee meetings held regularly at each site, preemptive measures are taken from both short- and long-term perspectives
based on the idea of risk management, which includes eliminating risks identified through walk-around checks.
In addition, employees are given safety training on appropriate emergency and evacuation measures to be taken in the event of an
accident or sudden illness, and on handling hazardous machinery and raw materials. We also regularly hold comprehensive fire
drills based on hypothetical large-scale disaster scenarios, conduct training on the use of AEDs (Automated External Defibrillators),
and oﬀer courses to train citizen emergency medical technicians. In particular, we hold initial-response drills that involve checks tobe performed in the event of a disaster: quickly confirming and ensuring employeesʼ safety, and checking and sharing the disastersituation of oﬃces and customers as well as the status of product supplies.
In fiscal 2019, the lost-time injuries frequency rate caused by absence from work due to occupational injuries at factories and othercauses reached 0.86. We will continue to implement preventive measures such as risk forecast training (known as “KYT” inJapanese) and education/training by external lecturers in addition to activities of the Health and Safety Committee.
Sysmex Brazil has acquired ISO 45001 certification, an international standard for occupational health and safety management
systems.
▶ Click here for the status of non-financial targets.
▶ Click here for the detailed data related to occupational health and safety.
▶ Click here for Risk Management - Response to Risks Related to Business Continuity for our initiatives for employees in response to COVID-19.

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Lost-Time Injuries Frequency Rate/Lost Work Day Rate (Sysmex Corporation)
2.0

1.61

1.63

1.66

1.83

1.80

0.89

0.86

0.06

0.08

2018

2019 (Fiscal year)

1.5
1.0

1.27
0.53

0.5
0.0

0.35

0.07

0.09

0.05

2015

2016

2017

Average frequency among all industrial sectors in Japan*
Frequency at Sysmex Corporation

Severity at Sysmex Corporation

Notes: “Lost-time injuries frequency rate” refers to the number of
employee deaths or injuries resulting from work-related accidents per million hours worked.
“Lost work day rate” refers to the rate of days of absence fromwork due to work-related injuries per thousand hours worked.
*Source: “Survey on Industrial Accidents,” Ministry of Health, Labour and Welfare

Preventing Overwork
To prevent overwork, we focus on reducing long working hours, which can impair physical and mental health.
In addition to complying with relevant laws and regulations, we have established internal standards that are more rigorous than
the guidelines issued by the Ministry of Health, Labour and Welfare. When employees exceeds the specified limits set by internal
standards, we communicate this fact to their superiors and ask the employees to submit a self-check form so that improvements
can be made in their work situations. They are also entitled to meet an industrial physician when necessary. As for working hour
management, we log employeesʼ working hours with the IC card that they each use to enter and leave the office, and with thetimes at which they start and shut down their computers.

Maintaining and Improving Employeesʼ Health
To ensure early detection of illnesses, Sysmex Corporation provides regular medical
checkups for its employees, together with complete physical examinations and healthscreening for female-specific cancers. As a company in the business of handling
medical instruments, our employees may come into contact with infectious
substances in the course of their duties. For this reason, in addition to statutory
special health examinations we conduct our own medical checkups twice each yearthat include testing for hepatitis B and C. We are registered as a partner company in
the Cancer Screening Corporate Action1 and Know about Hepatitis2 projects. We also
train employees as hepatic medicine coordinators, and we have signed the Agreement
to Promote an Increase in the Rate of Cancer Screening with Hyogo Prefecture.
“Kokoro no Health Checks” are also performed annually to confirm mental health anduncover any harassment-related situations. We track results over time and strive to make workplace improvements.
Furthermore, we provide channels for health consultations throughout the Company, and we have systems in place that allow
employees to meet with industrial physicians and public health nurses. We have also established an outsourced employee
assistance program (EAP), enabling employees to seek help easily.
Moreover, we have organized initiatives such as walking events and consultation services for specific health guidance during
working hours in cooperation with our corporate health insurance society.
As welfare facilities to encourage health maintenance, on the grounds of our Solution Center we provide sports grounds and tennis
courts, as well as a gymnasium with fitness equipment. Systems are in place for ongoing assistance in using sports facilities. We
hold events and seminars as needed to raise employee awareness of physical health maintenance. In addition, we have introduceda “cafeteria plan3” that includes programs to promote health. We also oﬀer healthy menu options in employee cafeterias.
These various eﬀorts, along with the framework for our activities that encompasses Group companies in Japan, have received
positive responses. In March 2020, we were recognized for the fourth time by the Ministry of Economy, Trade and Industry forexcellence in health management as one of the “Companies that excel in health and productivity management (White 500).”
1. This project is undertaken on behalf of the Ministry of Health, Labour and Welfare. The ministry aims to raise Japanʼs cancer screening rate to 50%
through workplace initiatives.
2. The Ministry of Health, Labour and Welfareʼs campaign aims to encourage early detection and treatment by disseminating easy-to-understandinformation about hepatitis and the importance of testing for the hepatitis virus.
3. This is part of our welfare system. Each year, the Company provides employees with “Cafeteria Points,” which they can use as they choose to pay
the costs of specific types of welfare for improving work-life balance.
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Our overseas Group companies engage in a variety of measures to ensure employee health.
Company

Activity
・Establishment of an in-house fitness room

Sysmex America

・Provision of a health and fitness allowance・Subsidies for health checks and influenza vaccines
・Establishment of an in-house fitness room
・Provision of a health management program through which sports professionals

Sysmex Europe

and dieticians are invited to provide advice, and a program for sports such as yoga
・Provision of stress management training
・Provision of cafeteria lunches, with fruit free of charge

Sysmex Shanghai

・Installation of equipment designed to reduce CO2 and PM2.5 in the office・Assistance with sports club membership fees

Sysmex Asia Pacific・Placement of green plants in the office・Provision of free fruit in the cafeteria

Running event (Sysmex New Zealand)

Cycling festival (Sysmex RUS)

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Realization of an Attractive Workplace

Respecting Workersʼ Rights
Upholding the Freedom of Labor Association and Recognizing the Right to Collective Bargaining
Participating in the UN Global Compact and Supporting the ILOʼs Core Labour Standards
Sysmex respects workersʼ labor association and collective bargaining rights, based on its participation in the UN Global Compact
and support for the ILOʼs Core Labour Standards.
All Sysmex Corporation employees, except executive employees and some in managerial posts, are members of the Sysmex Union,
the in-house labor union. In fiscal 2019, membership consisted of 60% of employees. Labour unions have also been formed atoverseas Group companies, including Jinan Sysmex, Sysmex Vietnam, and HYPHEN BioMed.

Labor-Management Dialogue
Dialogue between Labor and Management at Group Companies
Each year, Sysmex Corporation engages in collective bargaining with the Sysmex Union. In addition to regular council meetings, infiscal 2019 labor and management met to discuss the promotion of health and productivity management, the management ofworking hours including work style reforms, welfare and benefit systems, and other measures.
Our Group companies also participate in labor-management dialogues. Sysmex CNA has set up an employee group that consistsof departmental representatives to regularly discuss their work environments and welfare with management.

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Respect for Human Rights

Respect for Human Rights
Policies and Initiatives Related to Respect for Human Rights
Participating in the UN Global Compact and Adhering to the Universal Declaration of
Human Rights and ILOʼs Core Labour Standards
In accordance with Item 8 of our Global Compliance Code, “To Respect Human Rights and to Improve Occupational Health and
Safety,” we practice corporate management that respects the human rights of all employees and engage in related initiatives toenhance the working environment. This code is in keeping with the Universal Declaration of Human Rights provision that “Allhuman beings are born free and equal in dignity and rights,” and the spirit of the ILOʼs Core Labour Standards, which define theminimum labor standards that must be preserved in the workplace. To ensure that these principles are eﬀectively put into practice,
Sysmex has clarified conformance rules and action guidelines proscribing discrimination, harassment, forced labor, and child labor.
We also conduct various types of training to ensure employee awareness of these matters. Sysmex began participating in the UN
Global Compact in February 2011, and we have clarified our corporate stance in relation to the Compactʼs Ten Principles regarding
human rights, labor, the environment, and anti-corruption.
In view of the fact that we promote human genome and genetic analysis research, as well as clinical research, in addition tocomplying with related laws and regulations, Sysmex has established an internal committee to ensure thorough consideration for
subjectsʼ human rights, and we follow specific guidelines in this regard.
▶ Click here for information on the Global Compliance Code. (PDF format / 286KB)▶ Click here for information on research ethics.

Identifying Risks to Human Rights (Human Rights Due Diligence)
In accordance with Item 8 of our Global Compliance Code, “To Respect Human Rights and to Improve Occupational Health and
Safety,” we believe it is necessary to conduct “human rights due diligence.” This involves identifying negative impacts on human rights
and preventing or reducing them via our business activities throughout the entire supply chain. Specifically, we have incorporated into
CSR surveys of our business partners such topics as the prohibition of forced and child labor, and the elimination of discrimination due
to gender, disability, race, or other factors. To ensure that Sysmex is not involved or complicit in human rights abuses, we ascertain
impacts on human rights in advance and put in place measures to ensure prevention of such abuses. With the UK Modern Slavery Act
going into eﬀect, Sysmex UK has publicized a statement in this regard on its website, and operates in compliance with this Act.
▶ Click here for information on our supply chain assessment and management.

Consultation and Reporting Systems Related to Human Rights
Sysmex has established internal reporting systems in Japan and overseas to handle human rights consultations, including thoserelated to sexual harassment and workplace harassment.
▶ Click here for information on our internal reporting system.

Education and Training on Understanding Respect for Human Rights
Conducting Training to Prevent Human Rights Abuses
Sysmex strives to prevent human rights abuses by conducting training on prevention of harassment and regulations related tolabor standards.
In fiscal 2019, we dealt with the subjects of harassment, including that of LGBT* people, and personnel management in the
training of 140 newly appointed managers at Sysmex Corporation and some of our Group companies in Japan. We also held similar
training for new employees and mid-career hires.
* Acronym referring to sexual orientation and gender identification (lesbian, gay, bisexual, and transgender)

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Corporate Citizenship Activities

Corporate Citizenship Activities
Sysmex contributes to the creation of a healthy society and the establishment of a vibrant community through activities based on“To society” as defined in the Sysmex Wayʼs Core Behaviors and our Policy on Corporate Citizenship Activities and Philanthoropy.
▶ Click here for our Policy on Corporate Citizenship Activities and Philanthoropy. (PDF format / 81KB)

Our Group-Wide Contributions to Healthcare
When Sysmex celebrated its 50th anniversary in 2018, we created our global theme of “Aim for a Healthier Society” based on our
Policy on Corporate Citizenship Activities and Philanthoropy. All the Group companies have since been working together on oursocial contribution programs. In 2019, we offered two Group-wide programs: Sysmex Gives Back Challenge in June and Sysmex
Gives Back Day in October.
The Sysmex Gives Back Challenge was planned around activities in line with the World Blood Donor Day and World Environment
Day. We ran a blood donation campaign, promoted tree planting activities, commuting by means other than personal vehicles, andimproved awareness on reduction of plastic waste, among other initiatives, which were carried out in multiple regions. Sysmex
Gives Back Day promoted activities planned around the theme of “Aim for a Healthier Society.” We joined charity run and walkevents to support cancer patients and other efforts to fight against cancer, and we provided support for hospitalized children andorphans.
A total of more than 4,300 employees globally participated in our corporate citizenship activities through these programs. We willcontinue our Group-wide efforts to promote a fulfilling and healthy society.

Breast Cancer Walk (Sysmex America)

Donated bicycles (Sysmex Turkey)

Our Contributions to Healthcare through Blood Donation Campaigns
Sysmex Corporation registered as a “Blood Donation Supporter Company” in fiscal
2014 and has actively led blood donation campaigns since.
We also conduct regular blood donation campaigns in other parts of the world, andabout 800 employees throughout the Group have donated their blood during fiscal
2019.

Sysmex Indonesia

Sysmex Turkey

Sysmex South Africa

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Our Response to COVID-19
When COVID-19 broke out, Sysmex collected tens of thousands of face masks andother supplies from our Group companies and sent them to China, which faced
serious shortages of masks, protective gear, and safety goggles.
Our factories in Brazil and other parts of the Americas distributed hand sanitizer
made at our reagent manufacturing factories to employees, and donated it tocharities.

Production of home-made sanitizer(Sysmex Brazil)

Social Contribution Point Program
Sysmex has declared its support for employeesʼ volunteer activities in our Policy on
Corporate Citizenship Activities and Philanthoropy and established a volunteer leavesystem. It has also introduced a program to encourage employees to participate involunteer activities on their own initiative.
Under this program, employees earn points for participating in social contribution
activities of local communities, as well as social contribution events sponsored by theCompany, and we make donations based on the number of points accumulated. 1,621(Left) © UNICEF/UNI150956/Asselin(Center) © UNICEF/UNI108970/Asselin(Right) © UNICEF/UNI179689/Markisz
Courtesy of Japan Committee for UNICEF

employees (44% of Group employees in Japan) participated in this program, which
resulted in a donation of about 1.37 million yen. One of the recipients of the
donations under the point system is the International Medical Volunteers Japan Heart, an incorporated nonprofit organization. It
invites children with cancer and their families to KidZania Koshien, and it holds planetarium events at childrenʼs wards. Our
employees participated in these events as volunteers to assist participants or to help with photography.
There were also social service activities at business sites planned by employees, which included donating used books and clothes
to NPOs.

1,621 employees across the Group in Japan participated.
Sysmex donated about 1.37 million yen.
Antimalarial: 90,720 tablets (UNICEF); support for healthcare-equipped travel
and excursions for children affected by childhood cancer and their parents (Japan Heart)

Volunteer activities during a planetarium
event in a childrenʼs hospital ward

Volunteer activities at KidZania Koshien

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Sponsorship for the 9th Kobe Marathon
Sysmex Corporation has been a special sponsor of this event since its inception. Withthe theme of “Thanks and Friendship,” the Kobe Marathon is meant to express thegratitude of the people of the Kobe area to everyone who assisted in thereconstruction of the region following the Great Hanshin-Awaji Earthquake.
As a special sponsor of the Kobe Marathon 2019, held in November, we provided therunnersʼ bib numbers and held an exhibition at the Kobe Marathon EXPO. We also
fielded volunteers who provided operational support.
Employee volunteers handing out water

Holding Events for Communication with the Local Community
Every year, Sysmex Corporation invites community residents to its oﬃces tostrengthen our relationship with the local community.
In October 2019, we opened Technopark for an event in which 600 local residents
came together and strolled about the grounds. The event featured a health seminarplanned around the theme of blood and cancer genomics, along with a teichaseki tooffer hands-on experience of Japanʼs tea culture.
We have also opened Minato Ijinkan, a historic building we rent from the city of Kobe,
to the public. In 2019, approximately 200 people visited the historic site for a photo
exhibition and a live jazz music event we organized.

Theme

Technopark Festa (Sysmex Corporation)

Activity
・Participation in charity runs and charity walk events in support ofcancer patients and for combating cancer
・Making donations to the Make-A-Wish Foundation
・Visiting hospitalized children to watch movies or have lunch together

Health and Healthcare

The United States, Canada, France

Singapore・Donating pajamas and other items to hospitalized children

New Zealand・Making donations to support people with disabilities

New Zealand, Czech Republic,
Slovakia, Australia

・Donating books to patients in hospitals

South Korea

・Continuously providing supplies for orphans and children in neede.g., Donating daily commodities
Providing lunches for schoolchildren in need
Donating used clothes
Welfare to Foster
the Next Generation

Country/Region

Turkey, Poland, South Africa,
New Zealand, Indonesia

・Holding events for orphanse.g., Providing community lunches, and dinners at the end of Ramadan
Offering opportunities to learn about science and technology
・Making donations and assisting with healthcare for children in need・Participating in a charity run event

41

Malaysia

VietnamCSR Management

Society

Environment

Theme

Promotion of Culture
and Sports
International Exchange
and Cooperation

Governance

Activity

External Evaluation

Country/Region

・Signing sponsorship agreements with figure skaters

Mai Mihara and Kaori Sakamoto

Japan・Sponsorship of Vissel Kobe, a Japan League soccer club・Contributing to international cooperation projects by hosting

JICA trainees (Total of over 900 trainees in 120 countries since 1994)

Japan

・Providing financial and physical assistance with a project torepair homes for low-income households led by
the international NGO Habitat for Humanity
Community Service

The United States

・Providing food and hygiene products for the homelessAustria, France

・Supporting food banks

Spain▶ Click here for our corporate citizenship activities related to the environment.

Charity drive(Sysmex South Africa)

Supporting Habitat for Humanity(Sysmex America)

Dinner serving event(Sysmex Malaysia)

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Environment

Environmental Consideration

44

Environmental Management

45

Environmental Consideration through the Product Lifecycle

49

Reduction in Environmental Burden through Activities at Business Oﬃces

53

Biodiversity Protection

58

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Materiality

Environmental Consideration

Why It Is Important
We recognize that mitigating climate change, preserving water, mineral and other resources, and protecting biodiversity are criticalto the sustainability of the global environment. As the coming into force of the Paris Agreement and the Sustainable Development
Goals (SDGs) demonstrate, a growing number of initiatives around the world make addressing environmental problems a priority
issue, and companies are being called upon to play a greater role.
As a company developing its operations globally, Sysmex recognizes increasingly serious environmental issues as a high priority.
We understand that large-scale environmental damage due to climate change is a significant business risk because it has thepotential to halt our resource procurement and manufacturing functions. At the same time, we believe consideration for theenvironment is connected with local community coexistence and ensuring the trust of our stakeholders.

Management Approach[Policy]
To guide the Groupʼs environmental management over the long term, Sysmex has formulated the Sysmex Eco-Vision 2025 inaccordance with our Environmental Policy. It specifies that, as a company in the healthcare domain, Sysmex will contribute to thecreation of a fulfilling and healthy society through its global environmental conservation activities. This vision sets long-term
environmental targets to be achieved by fiscal 2025. We are promoting environmental conservation throughout product andservice lifecycles and across the value chain of our business activities.
▶ Click here for our policy on environmental activities.

[Framework]
Under the supervision and management of the senior executive officer and managing director who acts as environmental
management officer, the Environmental Management Committee leads the Groupʼs environmental management.

[Targets (fiscal 2025)]
Reduce CO2 emissions*

Reduce water consumption*

・When using instruments: by 15%

・When using instruments: by 15%

・In business activities: by 50%

・In business activities: by 15%

・When shipping: by 15%

Promote resource circulation
・Increase the recycle rate in business activities to 93% or higher* The per-unit target, taking fiscal 2016 as the base year
▶ Click here for details about the targets.

Relevant SDGs

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Materiality

Environmental Consideration

Environmental Management
Environmental Policy
Sysmex engages in environmentally conscious business activities in accordance with its Environmental Policy and “11. To Preserve
the Global Environment” in the Global Compliance Code.
▶ Click here for our Environmental Policy. (PDF format / 89KB)▶ Click here for information on Item 11, “To Preserve the Global Environment” of the Global Compliance Code. (PDF format / 286KB)

Sysmex Eco-Vision 2025
Formulating Sysmex Eco-Vision 2025
In May 2018, Sysmex formulated “Sysmex Eco-Vision 2025” in line with the established long-term management goals for theSysmex Group. This sets forth the long-term environmental vision that Sysmex aims to attain by 2025 and requires us to promote
environmental conservation more than ever throughout the product/service lifecycle and across the entire value chain of ourbusiness activities.

Long-Term Environmental Vision
Sysmex remains committed to protecting the global environment by setting environmental objectives for the product/service
lifecycle and the value chain of its business activities through the fiscal year ending March 31, 2026.
1. We will reduce CO2 emissions to contribute to the prevention of climate change.
2. We will promote resource consumption reduction and resource circulation to help to enhance the sustainability of natural resources.
3. We will contribute to biodiversity protection under a full awareness of the impact of our business activities on the natural environment.

Long-Term Environmental Objectives (Fiscal 2025)

ReduceCO2 emissions*

Reducewater consumption*

Promoteresource circulation

Protect
biodiversity

Increase the93％
recycle rate
in business or higher
activities

Expand the line
using alternatives
to animal-derived
substances

When using
instruments

By 15％

When using
instruments

By 15％

In businessactivities

By 50％

In businessactivities

By 15％

Whenshipping

By 15％* The per-unit target, taking fiscal 2016 as the base year
▶ Click here for the status of Sysmexʼs Eco-Vision.
▶ Click here for details on environmental data.

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Response to TCFD Recommendations
In recent years, the impact of climate change has begun to present a major risk to financial markets. In December 2015, theFinancial Stability Board (FSB), an international organization tasked with fostering the financial systemʼs stability, introduced theTask Force on Climate-related Financial Disclosures (TCFD). In June 2017, the TCFD issued final recommendations for companies todisclose the impact on their corporate finances on climate-related risks and opportunities.
In January 2021, Sysmex expressed its support for the recommendations of the TCFD and discloses information based on its
framework, as follows:
1. Governance▶ Click here for information about our system of climate change risk governance.

2. Risk management
Every year, as part of our environmental management system we assess the impact of our business activities from two
perspectives: “compliance with laws and regulations” and “impact on the environment.” Taking the TCFD recommendations
related to climate change into account, we assess climate-related risks and opportunities and discuss these results at a
meeting of the Environmental Management Committee and a management meeting chaired by Sysmexʼs Chairman and CEO.
In this manner, we are working to reduce risks and create business opportunities.
In addition, as part of our risk management system, we conduct an exhaustive risk assessment every two years that also
incorporates risks other than those related to the environment and climate change.
▶ Click here for information about our risk management system.

3. Risks and opportunities
In line with the framework outlined in the TCFD recommendations, we identified climate change risks and opportunities at a
management meeting chaired by Sysmexʼs Chairman and CEO. In December 2020, we revised these risks and opportunities.

Risks

FinancialeffectScenario

2C 4C

・Product supply will become diﬃcult as a result of theprohibition of certain substances and technologies due
to regulatory changes.

・Transition to materials and technologies with low

Transition
Risks

environmental impact, including reduction in use ofplastics, will add to R&D costs and capex.

H

L

M

L

M

L

L

L

・RA/QA has been set at each regional headquarters,

and dedicated staﬀ respond to the laws and regulationsof each country.

・Product and technology development based on hospitallaboratory requirements as well as market and industry
trends・Energy saving measures and greater eﬃciency of・Energy and raw material costs will increase.

・Changes in customersʼ environmental awareness will leadto criticism of the environmental impact of our products
and reduce demand.

・Large natural disasters and regional water shortages will

Physical
Risks

Approachmake it diﬃcult to provide a stable supply of products
and services.

L

stable supply of products.

46

・We have established a system that utilizes customer

feedback for product development and quality
improvement (VOC: Voice of the Customer).

・We have formulated a business continuity plan to

M H・Regional shortages of water due to drought will disrupt

equipment have been introduced.

・We have introduced renewable energy.

M

disperse risks such as those associated with raw material
supply, supply systems, and transportation routes.

・We are reducing the risk by periodically monitoringwater-related risks and establishing the BCP.

CSR Management

Opportunities

ResourceEﬃciency

EnergySourceSociety

Environment

Governance

FinancialeffectScenario

2C 4C

operations using IoT.
・Review of packaging and product design will lower raw
materials costs and waste.
・Reduction of energy costs through energy saving andshifting to low-carbon energy, which will improve social
evaluation.

M

L

M

L

diversification of logistics and promote CO2 reduction
through remote services.
・We will save resources by reviewing materials andpackaging options.
・Energy saving measures and greater eﬃciency ofequipment have been introduced.

・We have introduced renewable energy.
・We continue to promote environmentally friendly

promote the purchasing of environmentally friendly
Products andproducts.
Services
・There will be creation of new testing opportunities andexpansion of demand due to long-term disease-trendchanges.

Resilience

Approach・Review logistics processes and systems in response to・Optimization of use of transportation methods and・Changes in customersʼ environmental awarenessMarketExternal Evaluation

product development.

M M

・Our initiatives for climate change and disclosure will earn

us a greater reputation and expectations in financial
markets.

・A stable supply of products and services in the event of anatural disaster improves customer trust.

M

L

L

M

・We undertake new product development, such as

products contributing to the eradication of malaria andother infectious diseases.

・We support the TCFD and disclose environmental data

via the Sysmex Sustainability Data Book and othermeans.

・We implement a global supply system and backup systemthrough multiple raw material procurement measures.

The impact on corporate finances from climate-related risks and opportunities was analyzed in a 2-degree scenario and a 4-degree scenario. 2-degree
scenario: Strict measures will curb a temperature increase. 4-degree scenario: Temperatures continue to rise without any deliberate actions.
H: High, M: Middle, L: Low

Environmental Management System
Group Environmental Management System
Sysmex has formulated Global Environmental Management Regulations to clarify the responsibilities and roles of each Group
company. We have assigned a senior executive oﬃcer, a managing director, as an environmental management oﬃcer to overseeand control Group environmental management centered on the Environmental Management Committee. We have integrated
environmental objectives as part of the Group Management Plan and, through the Managing Boardʼs supervision and theexecutive oﬃcer system, we are executing business with the aim of increasing the speed of decision making.

Promoting the Acquisition of ISO 14001 Certification
Sysmex is working toward the acquisition of ISO 14001, the international standard for environmental management, for the Groupʼsprincipal aﬃliated companies. As of April 30, 2020, 17 Group companies had acquired ISO 14001 certification, and these companies
account for 68% of the net sales of the Group.
By centralizing the environmental activities of certain Group companies, we are working to ascertain the state of progress on
activities and issues as well as reinforcing management activities, and four companies (Sysmex Corporation, Sysmex International
Reagents, Sysmex RA, and Sysmex Medica), accounting for nine locations, have obtained integrated certification.
As a result, we are now able to systematically share information related to environmental management.

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Status of ISO 14001 Certification
Company

RegionJapan

Americas

Sysmex Corporation*, Sysmex International Reagents, Sysmex Medica, Sysmex RA

Sysmex America, Sysmex Reagents America, Sysmex Brazil

EMEA

Sysmex Europe, Sysmex Deutschland, Sysmex France, Sysmex Espana

China

Sysmex Wuxi, Jinan Sysmex

AP

Sysmex Asia Pacific, Sysmex India, Sysmex New Zealand, Sysmex Australia* The applicable scopes of the activities and website vary according to the standard.
For details, refer to ID 0910589004 on www.tuv.com/world/en/.

Conducting Environmental Auditing
In line with environmental management system requirements, we perform regular internal and external environmental audits at
locations that have obtained ISO 14001 certification.
In fiscal 2019, internal environmental audits at our four Group companies in nine locations (for which certification in Japan has
been integrated) revealed one minor case of nonconformity. We have completed corrective measures. External environmental
audits revealed no cases of nonconformity.

Environmental Education
Conducting Environmental Education and Training
Sysmex conducts general education for all employees to foster an awareness of the impact of the Groupʼs environmental activities
and individual actions. We conduct specialized training for individuals designated by their divisions as personnel responsible forenvironmental management system promotion. We also conduct specialized and emergency response training for each division, as
necessary.
In fiscal 2019, we provided general environmental e-learning training for all employees at our business offices with integrated ISO
certification, and for staff members in charge of environmental matters at our overseas offices. We also held seminars on laws andregulations for staff members in charge of business offices and those in the product lifecycle department.

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Materiality

Environmental Consideration

Environmental Consideration through the Product Lifecycle
The Product Lifecycle and Initiatives at Each Stage
Sysmex undertakes a variety of initiatives at diﬀerent stages of its business activities to reduce environmental impact throughout
the product lifecycle.
Procurement

Sysmexʼs
business
activities

Design・Environmental

friendliness in
product design

Environmentally conscious procurement(green procurement)

Production

Transportation

Use

Disposal・Environmentally ・Environmentallyconscious
activities

conscioustransportation▶ Click here for Reduction in Environmental Burden through Activities at Business Oﬃces for our environmentally conscious activities.
▶ Click here for Environmental Data for details on material balance.

Eco-friendly Products and Services
Environmental Friendliness in Product Design
In our global regulations concerning product lifecycle management, Sysmex specifies its efforts to protect the environment that it
believes appropriate in terms of its business at each stage of the product lifecycle in order to help reduce the energy needed forour customers to use our products and cut down waste from their use. Accordingly, we strive to develop products designed to saveelectricity necessary for IVD instruments and reduce reagent usage.
Our environmental activity plans state the goals of reducing the weight of equipment and the electricity it needs, exploring thepossibility of curbing equipment water usage as well as reagent consumption, and extending the lifespan of replacement parts to
reduce waste, among others, and we are working toward these goals.
The automated blood coagulation analyzers
CN-3000/ CN-6000 launched in Japan in 2018

Automated Blood Coagulation Analyzer Volume Reduced by 50%

are about 50% less in volume and about 27%transportation and about a 36% reduction inelectricity consumption.
We also use more concentrated reagents as

1,280 mm

led to a 12% reduction in CO2 emitted during

50％

part of our efforts to conserve natural resources

Depth: 1,150 mm

in making containers and packaging materials
and to reduce waste from laboratories.

1,350 mmlighter than conventional equipment, which has

1,030 mm
Automated blood coagulation analyzer
CS-5100

Depth: 906 mm
720 mmAutomated blood coagulation analyzer
CN-3000/CN-6000

Fiscal 2019 Results
In fiscal 2019, CO2 emissions per device from the use of our equipment products increased by 4% from fiscal 2016 (the base year
specified in Sysmex Eco-Vision 2025) due to the greater number of large, high-power-consumption hematology analyzers sold andinstalled. Water consumption of equipment products in use decreased by 3% as sales of products requiring less reagent
consumption increased.
In the future, we expect to promote reductions in CO2 emission and water consumption by developing and selling new products
requiring less power and water usage, among other measures.
▶ Click here for the status of non-financial targets.
▶ Click here for the details on environmental data.

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Environmental Consideration in the Production of Raw Materials
To reduce the use of natural resources, Sysmex has established a production method
using recombinant silkworms as an alternative to using animal-derived proteins in its
reagents. In the past, producing these substances required substantial amounts ofenergy. However, as silkworms can be cultivated at room temperature, simply byusing shelves and breeding containers and providing them with food, we anticipate astable supply as well as energy savings and waste reduction.
We use proteins produced by silkworms in Revohem PT, a reagent we launched infiscal 2017. This is the first reagent using proteins from silkworms that has received
manufacturing and marketing approval in Japan.
Our protein production contracting business using this technology has been fully
operational since fiscal 2012, and we are already taking orders from a number of

Production of raw materials using silkworms

pharmaceutical companies.

Comparison of Method Using Silkworms and Conventional Method (Revohem PT)
CO2 Emissions

Water Resources（(kg-C02eq/Lot) 103）（(m3/Lot) 102）

10
8

8

6

6

4

4

2

2

0

0

Conventional method(animal-derived)
Reagent
production（(m3/Lot) 102）

10

Silkworm
methodIngredientproduction

1

0.8
0.6
0.4
0.2

Conventional method(animal-derived)
Breeding

Reagent
production

0

Silkworm
methodIngredientproduction

Breeding

Silkworm
method* Comparison of in-house product (through joint research with Tokyo City University)

Environmentally Conscious Procurement (Green Procurement)
Cooperating with Business Partners to Promote Environmentally Conscious Procurement
Sysmex has established Green Procurement Standards, which describe the Companyʼs fundamental stance on environmental
considerations in procurement activities.
We also conduct annual CSR surveys of our business partners to confirm that they have environmental management policies inplace, as well as targets and plans for CO2 reduction and energy conservation.
▶ Click here for information on our procurement policy. (PDF format / 90KB)▶ Click here for our Green Procurement Standards. (PDF format / 102KB)▶ Click here for the history of revisions and updates to disclosed information about green procurement. (PDF format / 25KB)▶ Click here for information on CSR surveys.

Specifying Prohibited Substances, Substances to Be Reduced, and Target Countries
Based on its green procurement standards, Sysmex discloses the following items regarding chemical substances (substances with anenvironmental impact) contained in the products we manufacture and sell, as well as their constituent parts, devices, and materials.
1. Prohibited substances (revised May 31, 2020)▶ Prohibited substances (PDF format / 913KB)

2. Substances to be reduced (revised May 31, 2020)▶ Substances to be reduced (PDF format / 1.47MB)

3. List of target countries (countries and regions whose environmental laws and regulations provide the basis for prohibited
substances and substances to be reduced) (revised May 31, 2020)▶ List of target countries (PDF format / 40KB)

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Environmentally Friendly Logistics
Efforts to Lower CO2 Emissions in Domestic and Inter-Regional Transportation of Products
As Sysmexʼs global business continues to expand, we are working to curb CO2 emissions by reviewing our logistics processes andsystems designed to handle diversified logistics, packaging materials, and inventory management.

Fiscal 2019 Results
In fiscal 2019, we began to ship some of our products for the Americas and Asia by sea that we had previously shipped by air,
thereby cutting our CO2 emissions from logistics by 17% compared with fiscal 2016, the base year specified in Sysmex Eco-Vision
2025. We thus achieved the 15% cut targeted for fiscal 2025.
We will continue reducing CO2 emissions by promoting the shift from air shipment to sea transport and conducting sea transport
in a planned manner.
▶ Click here for the status of non-financial targets.
▶ Click here for details on environmental data.

Enhancing Efficiency of Logistics Processes
Sysmex makes efficient use of containers to curb our CO2 emissions. Our bio-diagnostic reagent base that opened in fiscal 2019has begun to use 40-foot containers in addition to the 20-foot containers that had been used to ship products overseas. This effort
has enhanced the efficiency of shipping and transportation and cut CO2 emissions for reduced burdens on the environment.

Saving Resources by Revising Packaging Materials
Sysmex is working to cut down on packing materials to conserve natural resources. In fiscal 2019, we downsized our package boxes
for optimization and switched packing from bag-shaped cushioning materials to plastic film, thereby reducing the amounts ofprotective materials used. We also switched to reusable boxes for transporting our gene mutation analysis kits (for cancer geneprofiling) within Japan to decrease cardboard box waste.
Sysmex International Reagents works with its suppliers to promote a switchover from cardboard to returnable boxes (plastic
containers) for transporting materials. In fiscal 2019, the company reduced packing material waste by 1,960 kg.

Use of Plastic Film to Cut Down on Cushioning Materials
BeforeAfter

Switch toplastic film

Bag-shaped cushioning material
for packing

Only the film is used to reduce the use of bag-shaped cushioning.

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Saving Resources by Promoting Review of Inventory Management
Sysmex promoted a company-wide review of its supply chains to reduce product waste, thereby cutting the proportion of waste andwrite-down value to total sales by more than 20% in fiscal 2019 from the previous year. Our instrument manufacturing factoryi-Square densely houses dedicated containers and uses AutoStore, an automated warehouse picking system in which robots retrieveand store containers, for higher efficiency.
Our overseas Group companies also engage in various logistics measures.

Activity

Company

・Delivering goods directly to customers and logistics facilities to curb CO2 emissions from

Sysmex Reagents America

transportation
・Using recyclable materials for reagent containers

Sysmex Partec

Hyphen BioMed

Oxford Gene Technology

Sysmex Malaysia

Sysmex Australia

・Packing more than one product into a single box to reduce the packing materials used

・Using recyclable vegetable fibers for reagent containers
・Reusing storage boxes used before final packaging

・Switching from plastic to cardboard as the material for packaging to reduce the weight and thus

to curb CO2 emissions

・Using recyclable insulation panels for transportation of products that require strict temperature

control in order to reduce waste

・Using recyclable containers whose temperature is controllable for product transportation

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Reduction in Environmental Burden throughActivities at Business Oﬃces
Reducing Greenhouse Gas Emissions
Eﬀorts to Reduce Greenhouse Gas Emissions at Business Oﬃces
We are undertaking a variety of eﬀorts to reduce direct and indirect greenhouse gas emissions from our business oﬃces.
Our bio-diagnostic reagent base, which opened in April 2019, is working to conserve energy by introducing LED lighting, motion
sensors, a demand control system for measuring and monitoring the amount of electricity needed, and highly efficient air
conditioning. Furthermore, the production reform we launched in fiscal 2013 has successfully improved our productivity andreduced burdens on the environment. We eliminated everything that led to inefficiency and integrated processes into a series,
resulting in the enhancement of productivity of some products by about 12 times since the production reform began.
Sysmex Europe uses electricity generated with 100% renewable energy, and has installed solar panels at its factory.
Sysmex America and Sysmex Reagents America started to switch to renewable energy for about 50% of the electricity used in fiscal 2019.

Fiscal 2019 Results
Sysmex Corporation saw its energy consumption increase due to the launch of operations at its bio-diagnostic reagent base set up
in April 2019, but it greatly reduced the margin of increase by introducing highly efficient electric power and air-conditioning
systems, among other measures. Through initiatives that included a shift to the use of renewable energy in the Americas, CO2
emissions from our business office activities decreased by 17% from fiscal 2016, the base year specified in Sysmex Eco-Vision 2025.
We will continue promoting activities at our business sites to reduce CO2 emissions.
▶ Click here for the status of non-financial targets.
▶ Click here for details on environmental data.

Initiatives to Reduce Greenhouse Gas Emissions
Approach
Energy Conservation
Measures

Shifted to High-Eﬃciency
Equipment

Planned Introduction of
Renewable Energy

Company

Content

Sysmex RA

Introduced eight power-saving air conditioners with timers (annual
reduction in CO2 emissions: 23 tons)

Sysmex Corporation

At Solution Center, switched to high-eﬃciency air conditioning
equipment that does not use gas

Sysmex America

・Converted all lighting to LED
・Switched to fleet with better fuel eﬃciency

Sysmex Europe

Switched to LED lighting in principal reagent filling rooms

Sysmex Asia PacificReplaced lighting at factories and warehouses with LED units

Jinan Sysmex

Switched from oil to natural gas for boiler operation

Sysmex Corporation

At i-Square, installed solar panels and introduced natural lighting inwork areas to save electricity

Sysmex Europe

・Used electricity generated with 100% renewable energy
・Installed solar panels on the factory roof to generate electricity

Sysmex America
Sysmex Reagents America

Switched to renewable energy for 50% of electricity used

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・Gave “Greener Sysmex Points” to employees who use hybrid vehicles toSysmex Malaysia

commute to work, reduced energy use, and decreased CO2 emissions

・Encouraged the use of natural gas vehicles (NGVs) for taxis and airport

limousines

Employee AwarenessSysmex Europe
Sysmex Inostics

Subsidized employee use of public transportation for commuting

Sysmex India

Confirmed that all employees who use their own cars to commute towork have received PUC certification** An acronym for “pollution under control”, PUC certifies that vehicle emissions meet pollution control standards. Indian law requires vehicles toundergo semiannual PUC testing, and PUC certification is obligatory. (The PUC certification period is one year for new vehicles.)Decreasing CO2 Emissions from Fleet
To cut down on fuel consumption by our 400 vehicles across Japan and curb CO2 emissions, we have visualized travel distancesand gasoline consumption on the intranet to raise driversʼ awareness of their environmental impact. We have also started using
fuel-efficient vehicles and hybrid cars while reducing the number of company vehicles. Hyphen BioMed is in the process ofswitching from diesel-powered to gas-powered vehicles.

Complying with Related Laws and Regulations
Based on the Energy Conservation Act, Sysmex Corporation and Sysmex International Reagents have submitted to the Ministry of
Economy, Trade and Industry a medium- to long-term plan that summarizes their regular reports aggregating annual energy usage
amounts and their energy reduction plan. Going forward, we will continue promoting energy conservation activities throughout
the Company to achieve these nonbinding targets in Japan.

Using Water Resources Eﬀectively
Reducing Water Consumption
Sysmex uses both tap water and groundwater in our business activities, such as in core reagent production. Recognizing the
reduction of water use as an important social responsibility, Sysmex has set targets for the decrease of water use in Sysmex
Eco-Vision 2025, and it is working to improve the eﬃciency of water use at individual sites.

Water Risk Assessments
Sysmex assesses risks related to water stress. We use Aqueduct, an assessment tool provided by the World Resources Institute(WRI), to conduct analyses. Then the Environment Management Committee discusses assessment results to plan courses of action
to reduce risks.

Fiscal 2019 Results
Due to such factors as the launch of reagent production at our bio-diagnostic reagent base established in April 2019, water
consumed in our business office activities increased by 6% from fiscal 2016, the base year targeted by Sysmex Eco-Vision 2025.
In the future, we will work to reduce water consumption by completing production transfer and further improving production
efficiency.
▶ Click here for the status of non-financial targets.
▶ Click here for details on environmental data.

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Major Initiatives at Business Oﬃces
Company

Approach・At each factory, made improvements in production efficiency to reduce person-hours, thereby

Sysmex Corporation

reducing water consumption

・At the bio-diagnostic reagent base, used well water to water plants and flush toilets
・Upgraded the ultrapure water plant and recycled waste water through reverse osmosis when theSysmex Asia Pacificfactory was not in operation

・Installed a degasifier for raw water pretreatment to achieve more eﬀective water use

Introduced a wastewater treatment system to purify wastewater from the reagent manufacturing
process to irrigate the green area around the factory

Sysmex India

Wastewater Management and Processing
Sysmex prioritizes the protection of water quality. We have created our own emission standards that we use to manage thewastewater from development locations and factories that use chemical substances, ensuring that waterways and undergroundwater are not aﬀected.

Methods of Managing and Processing Wastewater
Company

MethodSysmex International Reagents

At Ono Factory, we introduced a system that sounds an alarm when biochemical oxygen demand(BOD) exceeds standards, preventing the emission of liquids containing organic matter.

Sysmex RA

We introduced waste liquid processing equipment to heat-sterilize infectious waste, rendering it
harmless before direct release into sewage systems.

Sysmex America

We introduced a wastewater processing system for removing boron-containing compounds from thewastewater produced during reagent manufacturing.

Sysmex Asia Pacific

We installed a wastewater processing system that purifies water emitted during reagent production
before its release into sewers.

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Managing and Recycling Waste
Reducing Waste and Promoting a Stable Recycling Rate
Sysmex engages in ongoing initiatives to reduce waste and increase its recycling rate.
i-Square, our instrument manufacturing factory, uses its own garbage disposer to convert kitchen waste into materials for organic
fertilizer which is offered to food growers, in an effort to reduce food loss at its cafeteria. i-Square also buys the produce fromthese growers, thereby contributing to the development of a recycling-oriented inclusive society.

Promoting Digital Data
Sysmex works to reduce its use of paper by utilizing personal computers, tablets, and smartphones to send and receive data
electronically. These eﬀorts have boosted operating eﬃciency and reduced paper use and waste volume. Our manufacturing
facilities are also working to switch to electronic production records and manuals to go paperless.

Fiscal 2019 Results
As the recycling rate did not improve at our sites abroad, including those in the Americas, our overall recycling track record ended
up at 67% against the recycling rate of 93% or more targeted in Sysmex Eco-Vision 2025.
In future, we will promote initiatives aimed at achieving our target, including the enforcement of measures to improve therecycling rate at each of our business sites.
▶ Click here for the status of non-financial targets.
▶ Click here for details on environmental data.

Waste-Reduction Initiatives
Company

Approach

Sysmex Corporation

Reduced waste using garbage disposers at cafeterias (in Technopark, the Solution Center, and i-Square)

Sysmex Asia Pacific

Switched from aluminum foil to recyclable material for measuring drums

Sysmex Malaysia

Recycled cardboard boxes and plastic materials and donated them to charitable institutions

Sysmex Wuxi

Reused as trash bags the polyethylene bags used to package purchased parts▶ Click here for Environmental Consideration through the Product Lifecycle for other efforts we make to reduce waste.

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Managing Chemical Substances
Determining the Status of Storage, Use, and Managing of Harmful Substances
Sysmex uses chemical substances in its R&D and manufacturing processes. In addition to preventing losses or leaks, we strive tomanage chemical substances appropriately to prevent damage to the health of employees working onsite.

Methods for Managing Harmful Substances
Company

Approach・We established a Chemical Substance Management Committee and are reducing chemical accidents,

Sysmex Corporation

educating related divisions, and otherwise enhancing the management system.

・At the Scientific Laboratory, we conduct thorough chemical substance management based on the

Scientific Aﬀairs Division Standards for Laboratory Management.

Sysmex International Reagents

We use ID cards and fingerprint recognition to prevent unregistered personnel from entering areas inwhich deleterious and hazardous substances are stored.

Sysmex Wuxi

Hazardous waste is kept separately from general waste so that it is treated using equipment that
conforms to legal requirements.

Emission of Harmful Substances and Management and Processing
with Regard to Their Release into the Water and Atmosphere
Managing and Processing Harmful Substances
As a precaution against the danger of infection by biological substances, we strictly control the locations in which such substances
are stored and used, based on manuals. Also, these substances are carefully segregated from general waste for proper disposal.
For other harmful substances, we work to prevent aerial drift, dispersion, and groundwater permeation through countermeasures
addressing both facilities and management methods. In these ways, we endeavor to keep emissions below statutory standard values.

Management and Processing Related to Atmospheric Emissions
In response to the Fluorocarbons Emission Control Law, a revised version of which went into eﬀect in 2015, each Group company
in Japan established a response manual. We identified fluorocarbon-containing equipment we own or manage and worked todetermine appropriate use, conducting inspections and determining calculated leakages.

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Biodiversity Protection
Involvement with Biodiversity
Sysmex uses water in its core reagent production and understands that it receives a host of benefits from the worldʼs living things
as it conducts its business activities. Accordingly, we recognize that preserving the forests that contribute to local watershed
protection is an important social responsibility. We also aim to contribute to the preservation of biodiversity.
▶ Click here for information on our shift in animal-derived protein materials (recombinant silkworms) in our diagnostic reagents.

Forest Conservation Activities
Contributing to Biodiversity Preservation through the “Sysmex Forest”
In fiscal 2013 we began taking part in forest maintenance activities based on the “Enlist the Participation of All Citizens in Creating
Woodland” project being promoted by the Hyogo Prefectural Government. To this end, we took responsibility for a two-hectare
portion of the 17-hectare Kawai Kaiteki Forest near our reagent factory in the city of Ono, Hyogo Prefecture. We dubbed thisportion the “Sysmex Forest” and set about making the satoyama (a human-influenced natural environment) a place of tranquility
for people and wildlife.
In fiscal 2019, a total of about 200 people participated in these activities, which took place 13 times.

Initiatives at the Sysmex Forest
ApproachContent
・Protection of endangered species (such as protecting the habitat of the clouded salamander1 andBiodiversity Protection

planting plants to attract the chestnut tiger butterfly2)

・Protection of rare wild plants (cultivating the Japanese lily to aid its recovery and protecting thehabitat of Cephalanthera falcate [the Golden Orchid]3)

・Offering programs designed to provide children with opportunities to enjoy being in nature

Education and Awareness(forest observation tours, afforestation for autumn foliage, birdhouse management, etc.)

・Registration with Green Wave 2019 promoted by the Ministry of the Environment, the Ministry ofAgriculture, Forestry and Fisheries, and the Ministry of Land, Infrastructure, Transport and Tourism

1 Small salamander designated as Endangered Species II on the Ministry of the Environmentʼs Red List 2020
2 These butterflies are unusual for their long migratory routes; most of them arrive in Japan in spring and migrate around 2,000 kilometers inautumn to Taiwan and other southern climes. They are designated as a quasi-endangered species on Chiba Prefectureʼs Red List.
3 A species of terrestrial orchid designated as Endangered Species II on the Ministry of the Environmentʼs Red List 2020
▶ Click here for information on our system for encouraging employee volunteers.
▶ Click here for information on the “Sysmex Forest.”

Sysmex Forest(participants in forest maintenance activities)

Sysmex Forest(planting trees for autumn foliage)

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Activities in Other Regions
Company

Activity

Sysmex Europe

Scheduling the EMEA Environment Week in the EMEA region to tend herb and bee gardens and toplant trees

Sysmex Inostics

Working with the City of Hamburg in an official environmental partnership

Sysmex New Zealand

Regularly participating in tree-planting projects on the islands in the Hauraki Gulf

Sysmex India

Implementing tree planting as part of the World Environment Day activities

EMEA Environment Week activities

Working in a bee garden

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Aﬀorestation activities at
the Indian reagent factory

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Compliance
Compliance Management

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Compliance Promotion Initiatives

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Risk Management
Risk Management Structure

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Response to Risks Related to Business Continuity

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Enhancing Information Security

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Governance

Why It Is Important
Corporate scandals occur due to a lack of governance, and their impact on society is increasing. In 2015, Japanʼs Corporate
Governance Code went into eﬀect, calling on companies to take governance into consideration in non-financial areas as well as on
the financial front.
In addition to strengthening governance and internal controls, Sysmex is being called upon to strengthen its risk management andcompliance structures to enhance our management foundations. Sysmex believes these initiatives will help reduce business risks,
ensure stakeholder trust, and be an important management issue connected to enhancing medium- to long-term corporate value.

Management Approach[Policy]
Sysmex considers reinforcing corporate governance one of its most important management topics. We aim to maximize the overall
corporate value of the Group through management robustness, better transparency, and improved management speed andefficiency.
▶ Click here for our governance policy.

[Framework]
Sysmex has adopted the system of a company with an Audit and Supervisory Committee to reinforce the Managing Boardʼs audit
and supervisory function, as well as to heighten management transparency and objectivity. Furthermore, we have introduced an
executive officer system to accelerate decision-making on business execution and respond swiftly to changes in the businessenvironment.
▶ Click here for information on corporate governance.

[Targets]
We use the number of internal reportings, and the number of unethical incidents as the indicators for monitoring.
▶ Click here for details about the targets.

Relevant SDGs

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Compliance Management
Group Policy
Pursuing Open and Aboveboard Business Activities
Based on our Group philosophy, the “Sysmex Way,” we define our view of compliance as “the conduct of open and aboveboard
business activities based on observance of laws and regulations and high ethical standards.” In accordance with this definition, we
have established a Global Compliance Code, in which particularly important conformance rules and behavioral guidelines for all
Group executives and employees are detailed. In addition to Japanese, the Global Compliance Code has been translated into
English and many other languages.
▶ Click here for the full text of the Global Compliance Code. (PDF format / 286KB)

Global Compliance Code (Overview)
1. Ensuring the Safety of Our Products and Services to Customers
In all our corporate activities, we shall make it a matter of priority to provide our customers with safety andsecurity in the operation and use of our products and services.

2. Promoting Fair Dealing and Free Competition
We shall comply with the laws and regulations of each country and region concerning the promotion of fair andfree competition, deal fairly with all our customers and other business partners and conduct transactions underappropriate conditions. In addition, in relation to other companies in the same business, we shall not illegally,dishonestly or unreasonably restrict their business, nor shall we defame them.

3. Fair and Proper Information Disclosure and Exercise of Complete Information Control
Our corporate information, such as our Groupʼs financial condition and business activities, shall be
disclosed in a fair, prompt, correct, and clear manner in accordance with applicable laws and regulations,and we shall exercise strict control over confidential information collected through our business activities so as
not to infringe the rights of third parties.

4. Implementation of Appropriate Research and Development Activities
When carrying out research and development, we shall protect the dignity, privacy, and human rights of trial
subjects, and shall comply with applicable laws and regulations to carry out our research activities in accordancewith high ethical standards.

5. To Respect Intellectual Property
We respect both the rights of our Groupʼs intellectual property and the intellectual property of others. We shallnot unlawfully acquire or use any confidential business information or the proprietary assets of others.

6. To Maintain International Peace and Safety
We shall comply with export-related laws and regulations, and shall not engage in any transaction which may
impede the maintenance of international peace and safety.

7. To Conduct Proper Accounting and Appropriate Tax Payments
We shall always apply the appropriate accounting measures and recognize the tax obligations set forth in applicable tax laws and accounting regulations and standards.

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8. To Respect Human Rights and to Improve Occupational Health and Safety
We shall support the Universal Declaration of Human Rights and Core Labour Standards, and respect fundamental human rights, and shall not commit acts such as discrimination or harassment. We shall also comply
with applicable laws and regulations and endeavor to improve occupational health and safety. Further, we shallnot commit any unfair labor practices against the personnel of the company.

9. Prohibition of Conflicts of Interest
We shall not attempt to gain any personal profit in the performance of our duties, and shall not make any
unauthorized use of our Groupʼs assets, goods or information, nor shall we perform personal acts that may cause
harm to the Groupʼs business activities or reputation.

10. To Maintain Sound Relationships with Society
We shall comply with applicable laws and regulations related to anti-bribery statutes and comply strictly withapplicable laws regarding making political donations. The company shall not be intimidated by antisocial
activities, behavior and groups, nor maintain any relationship with them.

11. To Preserve the Global Environment
We shall comply with environment-related laws and regulations, and respect the environment throughout ourbusiness activities, based on applicable laws and international standards, in an endeavor to preserve and improve
the global environment.

Compliance Promotion Structure
Sysmex has put in place internal rules related to compliance. We are also working to enhance compliance awareness among employees.
The Group compliance oﬃcer chairs the Compliance Committee, which promotes compliance throughout the Group. Complianceoﬃcers in place at each Group company promote compliance at such companies.

Compliance StructureGroup compliance officer, Compliance Committee
Sysmex Group companies
Group company compliance officers

Divisions▶ Click here for information on corporate governance structure.

Internal Reporting System
Sysmex has established and runs an internal reporting system for all Group companies.
In Japan, we have set up an internal reporting system known as “Campanula Lines.” Through this system, we oﬀer field
consultations related to compliance-related issues such as bribery and human rights abuses, and we work to resolve any such
issues quickly. The “Campanula Lines” allow our employees to seek consultations and file reports via e-mail, postal mail, or
telephone through two lines (in-house and external). We have also established a line via the Audit and Supervisory Committee thatenables employees to seek consultations and file reports related to the management team. Information received through theselines is handled anonymously and based on the Whistleblower Protection Act to shield from disadvantage employees making
contact or providing information.
We also have consultation and reporting lines for our overseas employees that are available in their local languages.

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In fiscal 2019, we set up the Global Compliance Hotline, our global internal reporting system, which allows anyone working at anyof our Group companies in Japan or overseas to report issues directly to the Head Office. This system aims to facilitate early
detection of non-compliance issues.
In fiscal 2019, we fielded 11 enquiries from Japan and overseas. We conducted investigations regarding these enquiries and dealt
with each of them appropriately.

The “Campanula Lines” Internal Reporting System
Audit and Supervisory
Committee

Compliance managers

External line
(Law firm)

In-house line
E-mail,postal mail,telephone

Reply
Consultation

E-mail,postal mail,telephone

Reply
Consultation

External line
(Members of the Audit andSupervisory Committee)
E-mail,postal mail,telephone

Reply
Consultation

Sysmex Group employees(Full-time employees, contract employees, part-time employees, temporary employees)

Compliance Education
Providing Continuous Education on Compliance
To instill compliance, Sysmex views employee education and awareness activities as the foundation of compliance promotion. The
Group compliance training program is systematized, and we continue to conduct various types of compliance education based on
the Groupʼs shared way of thinking. During new employee and rank-based training, we take the opportunity to foster compliancewith the Global Compliance Code. We are expanding our educational tools to provide more detailed explanations of the Global
Compliance Code on such themes as promoting fair trading and prohibitions against bribery, insider trading, and discrimination orharassment. Through autonomous, planned educational and awareness eﬀorts, we instill and promote compliance awarenesswithin individual divisions and companies.

Main Compliance Education Initiatives in Fiscal 2019
(Japan)• Conducted compliance training for new employees• Conducted compliance training for newly appointed managers• Conducted training on the control and protection of trade secrets for Group employees in Japan• Conducted human rights training related to harassment, including that of LGBT* employees, as well as on personnel
administration and the Workers Dispatch Act, for new employees, mid-career recruits, and newly appointed managers• Conducted training related to domestic and international competition laws (antitrust laws), primarily for employees involved insales and services• Conducted training designed to ensure fair dealing, along with training related to laws, regulations, and industry rules in order toensure transparency in relationships with medical institutions* Acronym referring to sexual orientation/gender identification (lesbian, gay, bisexual, and transgender)(Overseas)• Conducted compliance training for new employees• Conducted refresher training to reconfirm the importance of compliance• Conducted training about rules to promote fair trading in the medical device industry

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Compliance Promotion Initiatives
Anti-Corruption
Preparation of Standards and Provision of Education on the Prevention of Bribery
As one of its voluntary corporate eﬀorts in accordance with the spirit of the UN Global Compact, Sysmex undertakes thorougheﬀorts to prevent bribery, in line with Principle 10, which states that “Businesses should work against corruption in all its forms,
including extortion and bribery.”Eﬀorts to eradicate corruption are gathering momentum throughout the world, and various countries are enacting laws andstepping up enforcement. Against this backdrop, Sysmex clearly prohibits bribery in Item 10 of the Global Compliance Code, “To
Maintain Sound Relationships with Society,” which applies to all executives and employees. In addition, we are encouraging athorough understanding throughout the Group of our anti-bribery regulations, which cover such topics as banned activities, due
diligence, the provision of education, and management systems. We have also put in place rules and regulations for each region
and promote compliance with them. These rules and regulations are designed to ensure compliance with unique regional laws andregulations and commercial customs while preventing bribery.
▶ Click here for overview of anti-bribery regulations. (PDF format / 79KB)

Transparency in Relationships with Medical Institutions
Transactions based on a high level of ethics are required at every stage of Sysmexʼs operations̶from research and development tomanufacturing, sales, and after-sales support̶as the number of opportunities for collaboration with medical institutions andmedical professionals is increasing.
In Japan, Sysmex Corporation and Sysmex International Reagents, which are members of the Japan Association of Clinical ReagentsIndustries, concur with the philosophy outlined in the associationʼs “Guidelines on Transparency of Relationships between
Corporate Activities and Medical Institutions,” and they disclose information related to funding provided to such institutions.
Overseas, Sunshine Acts, which require companies to ensure transparency in their relations with healthcare institutions, have beenenacted in the United States, France, and Belgium. We report and disclose information about relevant funds for healthcare
institutions to government authorities in the countries in which we operate. We upload the information to our website, and it has
also been published on the websites of these authorities.
▶ Click here for funding details. (Governance data)▶ Click here for funding details. (Details on the Japan region) (Japanese only)▶ Click here for information on the Japan Association of Clinical Reagents Industriesʼ “Guidelines on Transparency of Relationships between
Corporate Activities and Medical Institutions.” (Japanese only) (PDF format / 924KB)

Research Ethics
Implementation of Appropriate Research and Development Activities
As defined in Item 4 of the Global Compliance Code, “Implementation of Appropriate Research and Development Activities,” whencarrying out research and development, Sysmex protects the dignity, privacy, and human rights of trial subjects. Sysmex also
complies with applicable laws and regulations in individual countries and regions to carry out its research activities in accordancewith the highest ethical standards. In addition, Sysmex has adopted the “Ethics Regulations on Clinical Research and Development
and Human Genome and Genetic Analysis Research,” and has established a Research Ethics Examination Committee, which
includes outside members such as legal and scientific experts, in order to review research content. The list of committee members
and deliberation results are disclosed on our website to ensure transparency.
▶ Click here for information on the “Groupʼs Ethics Regulations on Clinical Research and Development and Human Genome and Genetic Analysis
Research.” (PDF format / 31KB)▶ Click here for information on the activities of the Research Ethics Examination Committee.

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Consideration for Animal Experiments
Item 4.4 of the Global Compliance Code, “Animal Experiments,” states that when conducting animal experiments, we shall comply
with applicable laws and regulations related to animal protection, and we shall limit such experiments to a minimum by studying
the use of alternative methods. When animal experiments are necessary, we shall take all reasonable steps to minimize theanimalsʼ pain. We conduct animal experiments in line with internal regulations that conform with public guidelines. Our Testing
Control Committee rigorously deliberates testing plans to ensure their regulatory conformance.
Guidelines Followed by Sysmex• Act on Welfare and Management of Animals (Ministry of the Environment)• Standards Relating to the Care and Management of Laboratory Animals and Relief of Pain (Ministry of the Environment)• Fundamental Guidelines for Proper Conduct of Animal Experiments and Related Activities in Academic Research Institutions(Ministry of Education, Culture, Sports, Science and Technology)• Guidelines for Proper Conduct of Animal Experiments (Science Council of Japan)▶ Click here for information on our shift from animal-derived protein materials to those derived from recombinant silkworms.

Fair Marketing Activities
We have formulated a code of ethics in marketing for our global promotion activities, described in Item 2 of the Global Compliance
Code, “Promoting Fair Dealing and Free Competition.” In accordance with this code, we promote fair marketing activities in every
region of the world, based on industry standards and our own regulations.
We formulated the Sysmex Promotion Code to cover our activities in Japan. In fiscal 2019, we provided training sessions titled “Keyrevisions to the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices” and “Keyrevisions to the Code of Practice issued by the Japan Pharmaceutical Manufacturers Association” for about 200 employees in sales
departments at our regional headquarters in Japan and East Asia.
▶ Click here for information on overview of the Sysmex Promotion Code. (PDF format / 97KB)Tax Strategy
Sysmex has established Item 7 of the Global Compliance Code, “To Conduct Proper Accounting and Appropriate Tax Payments,” asa measure to heighten tax transparency. This section describes how, in transactions with foreign aﬃliated companies, we calculate
appropriate transfer prices in accordance with the OECD Transfer Pricing Guidelines and the transfer pricing tax system in eachcountry. The text also states that tax havens shall not be used solely for the purpose of tax avoidance or benefit.
In addition, we disclose Group payments of taxes in financial and other reports, as well as the reasons for any discrepancies fromeﬀective statutory tax rates.
▶ Click here for our annual securities report (Japanese only).
▶ Click here for the Sysmex Report (Financial and Other Information).

Tax Strategy in the United Kingdom▶ Click here for information on our tax strategy in the United Kingdom. (PDF format / 26KB)

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To Respect Intellectual Property
Sysmex accords third-party intellectual property rights the same level of respect as it does its own. As defined in Item 5 of the
Global Governance Code, “To Respect Intellectual Property,” we will not unlawfully acquire or use any confidential businessinformation or the proprietary assets of others. We promote a thorough understanding of these rules by all executives andemployees throughout the Group. When developing new products, members of the Intellectual Property, R&D, and Business
Development Departments conduct and discuss global patent reviews for each new product development project.

Promotion of Security Trade Control
In line with Item 6 of the Global Compliance Code, “To Maintain International Peace and Safety,” we comply with export laws andregulations of individual countries and regions, and we do not engage in transactions likely to impede the maintenance ofinternational peace and safety. Sysmex has established the Security Trade Control Committee, which is under the direct control of
the President, to prevent illegal exports. We have also assigned people at overseas regional headquarters to oversee security tradecontrol, and we have configured a global operational structure. Every year, we provide basic e-learning training for all employees.
We also provide ongoing education through various training sessions on recent world aﬀairs and laws and regulations in order toraise awareness of security trade control.

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Risk Management Structure
Risk Management Structure
Promoting Risk Management by Establishing a Dedicated Committee
Expanding from the Risk Management Committee that was in place until fiscal 2019, Sysmex established the Internal Control
Committee to promote all risk management activities, including strategic risks. The committee is chaired by the Chairman andCEO, and its members include relevant executive officers and Audit and Supervisory Committee members (excluding outside
members of the Managing Board). Outside members of the Managing Board serve as observers.
By regularly assessing risks involved in such items as those related to fair trade, compliance including corruption and businessethics, human resources, occupational health and safety, the environment, and accounting and finance that encompass tax
payments, the Committee identifies risks significantly aﬀecting the Groupʼs operations and takes necessary countermeasures.
In addition, it monitors the status of risk management by the relevant committees including the Compliance Committee as well as
individual divisions and subsidiaries and periodically reports to the Managing Board. When a risk that will have a major impact on
the Groupʼs business arises, the Internal Control Committee also reports it to the Managing Board and discusses how to respondto the risk, following the PDCA cycle.

Risk Management StructureManaging Board
Chairman and CEO
Internal Control Committee
Internal Control Office (Secretariat)
Reporting related to important risks▶ Click here for information on corporate governance.
▶ Click here for the Sysmex Report (Corporate Governance) for information on our principal risks.

68

Risk items (cases)

Normal times
Response to significant risks, supervision of Group risk management
Risk assessment, operational risk measures
Routine risk management

Disaster

Corruption and business ethics

Procurement interruptions

Compliance Committee

Information disclosure

Information management

Information Disclosure Committee

Environment

Accounting and taxes

Environment Management Committee

Occupational health and safety

Individual divisions
and subsidiaries

Finance

Central Health and Safety Committee

Internal control concerning
financial reporting■Individual committees

Security trade control

J-SOX Committee

Quality■Individual divisions and subsidiaries

Security Trade Control Committee

Quality Committee■Internal Control Committee

Reporting related to important risks

Times of emergency
Response to crises
Response to operational risks
Response to operational risks

CSR Management

Society

Environment

Governance

External Evaluation

Materiality

Risk Management

Response to Risks Related to Business Continuity
Establishment of Business Continuity Plan (BCP)
Response to Major Disaster Outbreaks
Sysmex has formulated business continuity plans (BCPs) for production, procurement, and other functions to ensure thecontinuity of important operations in the event of an earthquake, tsunami, or other large-scale disaster, as well as rapid recovery
from such disasters. Our BCPs identify products to be given priority so that our products can continue to function in a stablemanner at healthcare institutions, even in crisis situations. We have also prepared disaster-response regulations and manuals,
putting in place the systems that enable us to respond swiftly in emergencies. Moreover, we conduct regular training thatsimulates disasters and we have secured a large stockpile of supplies for employees.
In order to ensure the steady supply of our products, we procure key raw materials from multiple sources. We also selectproduction locations in accordance with the concept of “local production for local consumption.” Moreover, we are building asystem that enables factories to deliver supplies to each other in emergencies, and we have secured alternative transportationroutes. In the aftermath of Typhoon Hagibis in 2019, which wreaked enormous damage on the Kanto, Koshin, and Tohoku regions,
we promptly ascertained exactly what damage had been done and acted accordingly, thereby continuing to supply our products.
We have adopted a safety confirmation tool as a means of emergency communication for our employees so that we can confirm
their safety as rapidly as possible. Sysmex has also installed wireless digital equipment at business oﬃces, putting in place a systemfor communicating in the event of a disruption of conventional communications. We have also amassed stockpiles of supplies andother items to assist stranded personnel, setting aside enough items for every employee. Furthermore, we provide education andsimulation training regarding disaster prevention and response through our e-learning programs.
The backbone of our IT system is located at external, disaster-resistant data centers. In addition, we created an IT structure thatallows us to quickly switch to a backup system in the event that a disaster renders our regular systems inoperable.

Response to COVID-19
In response to COVID-19, we set up an anti-disaster project in February 2020 to ensure the steady supply of our products andcontinued service and support for our customers. The project also involved the implementation of telecommuting for our
employees in order to prevent the spread of infection.
The work to ensure the steady product supply was led by the production and SCM departments, and measures were taken at all
Group factories to prevent our employees from becoming infected, and efforts to ascertain our suppliersʼ situations and to quickly
obtain a clear picture of the impact on our products. Consequently, we were able to continue providing our products without
making any changes to our production plans.
To continue our service and support for customers, in addition to offering online support, we ensure that all employees who visit
health facilities take precautions against infection. This includes having them take their temperature daily, clean their hands withrubbing alcohol at each visit to a facility, and wear masks and gloves. Among our efforts to protect our employees from exposure
to the virus, we urge all the Group companies, including those overseas, to adopt flextime, telecommuting, and web conferencing.
This provides a safe work setting for our more than 9,000 employees (including part-time and temporary workers) across theGroup and helps keep them employed.
▶ Click here for other actions we have taken in response to COVID-19.

69

CSR Management

Society

Environment

Governance

External Evaluation

Materiality

Risk Management

Enhancing Information Security
Establishing an Information Security Structure
Sysmex enacts cyber-security measures for our products and services. We work on the design and production of our products aswell as post-marketing risk management in accordance with our Group-wide Product Security Policy.
We are aware that protecting our key information assets is of critical importance to our business. Such information includes data
received from our customers and from those who have helped us with laboratory work for research and development, along withinformation about our proprietary technologies. We have been taking measures to prevent information leakage and cyber-attacks.
We have also formulated the Global Information Security Regulations (Information Security Policy) to establish a Group-wide
information security management framework under the supervision and management of senior executive officers and senior
managing directors who act as information security officers, thereby promoting continuous improvements in order to upgrade ourlevel of IT security.
We take specific measures to protect and continuously manage our information assets. These measures include rigorous
management and regular review of access to information, regular updates to security patches, login restrictions by biometricauthentication (facial and fingerprint recognition) for laptop computers and mobile devices on loan from the company, and review
of installed applications. We also regularly provide employee training. In fiscal 2019, all employees in Japan throughout the Group
received e-learning training on information security and cyber-attacks. Our overseas Group companies also regularly provide
regional education programs.
To allow the Skyfront Research Campus to conduct research involving gene sequences and other personal information, in 2019 we
obtained international ISO 27001 certification related to our information security management system (ISMS). The Service andSupport Division at Sysmex CNA has also received certification, ensuring the confidentiality, completeness, and availability of theinformation it handles.
▶ Click here for a summary of the Global Information Security Regulations (Information Security Policy). (PDF format / 81KB)▶ Click here for the Product Security Policy. (PDF format / 58KB)

70

CSR Management

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Environment

Governance

External Evaluation

CSR Management

Society

Environment

Governance

External Evaluation

External Evaluation
Performance Data
Disclosure System / Editorial Policy
External Evaluation

72

Performance Data

75

Social Data

75

Environmental Data

78

Independent Practitionerʼs Assurance

83

Governance Data

84

71

CSR Management

Society

Environment

Governance

External Evaluation

External Evaluations

Evaluations and Results Related to Sustainability
Selection for Global Sustainability Indexes
A growing number of investors are evaluating companiesʼ sustainability not only from a financial perspective, but also fromnon-financial environmental, social, and governance (ESG) perspectives, with the aim of responsible investment from a long-term
viewpoint. Around the world, a number of sustainability indexes are used to benchmark responsible investment. Being a highlysustainable company, Sysmex has been selected for numerous sustainability indexes and rankings.

・Dow Jones Sustainability World Index (from fiscal 2016)
・Dow Jones Sustainability Asia Pacific Index (from fiscal 2012)

An ESG investment index developed though collaboration between the S&P Dow
Jones Indices of the United States and Robeco SAM of Switzerland. This index
evaluates corporate sustainability from the perspectives of the economy, theenvironment, and society. The selected companies are expected to achieve long-termsustainable growth based on comprehensive advanced initiatives.
The World Index targets the worldʼs listed companies, while the Asia Pacific Index
targets listed companies in the Asia-Pacific region.

・FTSE4Good Index (from fiscal 2008)

An ESG investment index announced by FTSE Russel, of the London Stock ExchangeGroup of the United Kingdom. Excellent companies are selected based on an
evaluation of ESG information disclosed by such companies to the general public.

・FTSE Blossom Japan Index (from fiscal 2017)

FTSE Russell of the United Kingdom selects Japanese companies based on superior
responses relating to ESG matters. The index uses FTSE4Good standards derived
from international standards, such as the Sustainable Development Goals (SDGs) of
the United Nations.

・MSCI ESG Leaders Indexes (from fiscal 2011)
・MSCI SRI Indexes (from fiscal 2013)

An ESG investment index developed by MCSI Inc. (Morgan Stanley CapitalInternational), of the U.S. Morgan Stanley Group. Companies are selected based onan evaluation that includes a focus on ESG issues considered important by various
indexes based on the industry characteristics of the companies it targets.

・MCSI Japan ESG Select Leaders Index (from fiscal 2017)

An ESG investment index of MSCI of the United States. This index selects companies
with relatively high ESG ratings in individual sectors from among the top 500
Japanese stocks by market capitalization.

72

CSR Management

Society

Environment

Governance

External Evaluation

・MSCI Japan Empowering Women Index (WIN) (fiscal 2017, 2019, and 2020)

An ESG investment index of MSCI of the United States. The index selects, fromamong the top 500 Japanese stocks by market capitalization in various sectors,
companies that excel in gender diversity.

・S&P/JPX Carbon Efficient Index (from fiscal 2018)

An index, developed by the S&P Dow Jones Indices of the United States, determines
investment weights for stocks in the TOPIX (Tokyo Stock Price Index) universe, basedon the levels of environmental information disclosure and carbon efficiency (carbon
emissions per unit of revenue).

・Ethibel Excellence (from fiscal 2011)
・Ethibel Pioneer (from fiscal 2014)

An index developed by Forum Ethibel, a Belgian non-profit organization. Companies
are selected that exhibit high performance from the perspective of corporate social
responsibility. The index includes two sub-indexes, Pioneer and Excellence.
Companies in the Pioneer index are selected from among those deemed best in the
Excellence index.
・Ethibel Sustainability Index（ESI）(from fiscal 2015)

This index comprises companies selected for Ethibel Excellence, based on conditions
such as floating market capitalization.

・Global 100 (100 most sustainable corporations in the world) (fiscal 2011, 2015, and 2016)

The 100 Most Sustainable Corporations in the World, selected by the Canada-based Corporate Knights. The selections areannounced during the World Economic Forum held in Davos, Switzerland.

・Euronext Vigeo Eiris World 120 Index (from fiscal 2018)

This is an index developed through collaboration between NYSE Euronext (UnitedStates), which operates a number of security exchanges in the United States andEurope, and Vigeo Eiris (France and the United Kingdom), an ESG research company.
The index, which covers Europe, North America, and the Asia Pacific region, selects
for inclusion 120 companies demonstrating superior ESG initiatives.
・SOMPO Sustainability Index (from fiscal 2018)

This index was established by Sompo Asset Management Co., Ltd. The index selects
approximately 300 companies that excel in environmental, social, and governance(ESG) initiatives.

73

CSR Management

Society

Environment

Governance

External Evaluation

Other Evaluations and Commendations by Third Parties
Fiscal 2017 - 2019 Performance Data
2020
February Received the Award for Excellence at the 23rd Environmental Communication Awards (the Environmental Report
Category) for the Sysmex Sustainability Data Book 2019.
February Recognized by the Ministry of Economy, Trade and Industry for excellence in health management as among the“Companies that Excel in Health and Productivity Management 2020” (White 500).

2019
November Received awards at the 2019 Kinki Local Commendations for Innovations.
November Received the HL7 Standards Implementer Award for the contribution to HL7, standards for exchanged information
about health and healthcare (Sysmex New Zealand).
September Received the Silver Medal for the Best Customer Training Program at the Excellence in Learning Awards 2019, hosted
by the Brandon Hall Group (Sysmex Europe).
July Received the 44th Inoue Harushige Prize for “Hepatic fibrosis diagnostic technology using a new glycosylation marker.”
May Ranked 8th in the medical devices category in “Top Employer SME 2019,” sponsored by FOCUS-Business (Sysmex Europe).
April Awarded for Outstanding Contributions to the Economy by the Pudong District in Shanghai (Sysmex Shanghai).
April Received “Supplier Excellence Awards,” sponsored by Quest Diagnostics (Sysmex America).
March Selected as a finalist for the NZHIT Innovation Awards (Sysmex New Zealand).
March Selected for the “Companies That Care Honor Roll 2019” (Sysmex America).
February Recognized by the Ministry of Economy, Trade and Industry for excellence in health management as among the“Companies that Excel in Health and Productivity Management 2019” (White 500).

February Received the Award for Excellence at the 22nd Environmental Communication Awards (the Environmental Report
Category) for the Sysmex Sustainability Report 2018.
2018
December Won the Encouragement Prize in the 6th WICI Japan Award for Excellence in Integrated Reporting.
November Received awards at the 2018 Kinki Local Commendations for Innovations.
November Ranked 9th in “The Best-Performing CEOs in the World 2018,” published by the Harvard Business Review.
October Sysmex Malaysia rated among the “HR Asia Best Companies to Work for in Asia 2018.”
October Selected as a “Great Place to Work” (Korea Top 100) (Sysmex Korea).
May Received the “Medal with Purple Ribbon,” a spring 2018 medal of honor.
March Selected for the “Companies That Care Honor Roll 2018” (Sysmex America).
March Recognized by the Ministry of Economy, Trade and Industry for excellence in health management as among the“Companies that Excel in Health and Productivity Management 2018” (White 500).

February Received the Award for Excellence at the 21st Environmental Communication Awards (the Environmental Report
Category) for the Sysmex Sustainability Report 2017.
2017
November Our super-resolution fluorescence microscope received the Good Design Gold Award 2017.
November Ranked 18th in “The Best-Performing CEOs in the World 2017”, published by the Harvard Business Review.
October Sysmex Asia Pacific selected as among the “HR Asia Best Companies to Work for in Asia 2017.”
August Ranked 27th in Forbesʼ “The Worldʼs 100 Most Innovative Companies”.
June Received the “Work & Family in 2017 Award” (Sysmex Europe).
April Received the “Fiscal 2017 Commendation for Science and Technology” from the Minister of Education, Culture,
Sports, Science and Technology, Prize for Science and Technology.

74

CSR Management

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Environment

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External Evaluation

Performance Data

Social Data
Note: The items in blue font are non-financial targets.

Customers
Item

Fiscal 2017

Fiscal 2018

Fiscal 201989,58386,906

86,716Inquiries received by the Sysmex Customer Support
CenterRelated
ArticlesCustomer
RelationsCustomer satisfaction rating in the United States*(On a scale of 1 to 10)* Research by IMV ServiceTrak

9.29

9.37

9.22

Employees
Employees (All figures are results for Sysmex Corporation.)
Item

Newly graduated recruits

Mid-career hires

Turnover** Regular employees only, excluding
people who have reachedthe mandatory retirement age

Employment of people
with disabilities

Reemployment of workers
after mandatory retirement

Reemployment of personnel
leaving for reasons of childcare
or nursing care

Fiscal 2017

Fiscal 2018

Fiscal 2019

Total

64

76

59

Of which, men

32

44

37

Of which, women

32

32

22

Of which, non-Japanese

5

8

9

Total

30

42

59

Of which, men

23

36

46

Of which, women

7

6

13

Of which, non-Japanese

2

0

2

Turnover (employees)

75

87

72

Turnover ratio (%)

3.22

3.78

3.09

Number of people

51
50
51
(Group companies (Group companies (Group companies
in Japan 69)
in Japan 76)
in Japan 82)

Percentage

1.81
1.78
1.84
(Group companies (Group companies (Group companies
in Japan 2.04)
in Japan 2.21)
in Japan 2.30)

Applicants

38

18

32

Employees reemployed

38

18

31

Percentage reemployment

100

100

97

New registrants

3

2

2

Employees reemployed

0

1

1

Percentage of reemployment

0

50

50

75

Related
ArticlesPromotion ofDiversity

Materiality andthe Status of
Non-Financial
Targets

Promotion ofDiversity

Provision of a
Comfortable
Working
Environment

CSR Management

Society

Environment

Item

Promotion to regular employees

Governance

External Evaluation

Fiscal 2017

Fiscal 2018

Fiscal 2019

Contract employees

16

21

18

Temporary employees

10

9

2

Total

26

30

20

Work-related deaths

0

0

0
2

Work-related injuries

2

5

Lost-time injuries frequency rate

0.35

0.89

0.86

Lost work day rate

0.05

0.06

0.08

Total workdays lost

308

325

458

Total actual number of working hours

5,635,447

5,612,498

5,842,271

Days granted

49,177

52,11653,415

Days taken

32,06335,23236,821

Percentage of days taken

65.2

67.6

68.9

39

41

28

32

40

33

Industrial accidents

Paid leave

Employees taking pre-and post-maternity leave
Of which, women

Employees taking childcare leave

Of which, men

1

3

11

Of which, women

58

56

70

Of which, men

1

2

1

Of which, women

5

1

2

Of which, men

0

1

1

Of which, women

97

99

98

Of which, men

100

100

100

Employees taking accumulated paid leave

104

130

129

Employees in work-at-home arrangements

100

112

134

Employees in flex-time arrangements

2,086

2,008

2,600

Employees taking shorter work hours
for childcare
Employees taking nursing care leave
Percentage of employees returning
after childcare leave

Total during year

34

32

25

At fiscal year-end

30

26

22

Average training cost per employee (yen)98,000103,000

98,000

Average training time per employee (hours)

24.9

28.9

27.7

Number of training programs

18

26

27

Total

128

125

144

Of which, non-Japanese

9

6

13

Children in in-house daycare center

Training results

Number of interns accepted

Related
ArticlesProvision of a
Comfortable
Working
Environment
Materiality andthe Status of
Non-Financial
Targets
Promoting
Health andProductivity
Management

Provision of a
Comfortable
Working
Environment

Developmentof HumanResources
Promotion ofDiversity

Note: Some figures have been revised from previous reporting, owing to changes in definition.

Item

Fiscal 2017

Fiscal 2018

Fiscal 2019

Employees (people)1

2,046（504）

2,049（501）2,108（512）Average age (years old)

40.7

41.1

41.2

Average number of years of employment (years)

12.0

12.3

12.4

Average annual salary (thousands of yen)

7,826

7,822

8,002

2

1. The number of employees excludes workers dispatched from Sysmex Corporation, but includes workers dispatched to Sysmex Corporation. For thenumber of temporary employees, the average for the year is indicated in parentheses.
2. The average annual salary amount includes wages outside of basic wages, as well as bonuses.

76

CSR Management

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Environment

Governance

External Evaluation

Employees (All figures are results for Sysmex.)
Item
Female managers ratio(Percentage of womenat director level or above)

Fiscal 2017

Fiscal 2018

Fiscal 2019

Sysmex Corporation (%)

8.6

8.1

7.8

Overall Group (%)

15.2

15.2

15.5

Fiscal 2017

Fiscal 2018

Fiscal 2019

Men (%)

59.1

58.4

57.7

Women (%)

40.9

41.6

42.3

Men (%)

63.7

61.1

60.9

Women (%)

36.3

38.9

39.1

Men (%)

55.7

55.2

57.1

Women (%)

44.3

44.8

42.9

Men (%)

65.7

66.0

67.3

Women (%)

34.3

34.0

32.7

Men (%)

61.4

61.9

58.7

Women (%)

38.6

38.1

41.3

Fiscal 2017

Fiscal 2018

Fiscal 2019

Of which, men

2,077

2,071

2,107

Of which, women

1,440

1,475

1,598

Of which, men

740

731

755

Of which, women

422

465

494

Of which, men

1,318

1,355

1,388

Of which, women

1,049

1,099

1,154

Of which, men

412

452

527

Of which, women

215

233

256

Of which, men

474

516

583

Of which, women

298

318

369

8,445

8,715

9,231

Item

Japan

Americas
Percentage ofmen and womenin the Group

EMEA*

China

Asia Pacific

Item

Japan

Americas

Number ofGroup employees

EMEA*

China

Asia Pacific

Total

Related
ArticlesMateriality and the Statusof Non-Financial Targets
Promotion of Diversity
Independent Practitionerʼs
Assurance

TargetRegular employees,
employees on loan,
contract employees(excluding executives andtemporary employees)

Regular employees,
employees on loan,
contract employees,
and executives

TargetRegular employees,
employees on loan,
contract employees(excluding executives andtemporary employees)

Regular employees,
employees on loan,
contract employees,
and executives* EMEA: Europe, the Middle East, and Africa

Corporate Citizenship Activities
Item
Expenditures for corporate citizenship activities(Sysmex Corporation)

Fiscal 2017

Fiscal 2018

Fiscal 2019

Approximately
510,000,000 yen

Approximately
530,000,000

Approximately
460,000,000

77CSR Management

Society

Environment

Governance

External Evaluation

Performance Data

Environmental Data
Material Balance
INPUT
Fiscal 2017

Fiscal 2018

Fiscal 2019

Electricity (thousand kWh)

39,701

41,95944,551City gas (thousand m3)

600

1,097

1,108

LPG (t)

24

19

19

LNG (t)057

0Heavy oil (kL)

35

0

0

Kerosene (kL)

29

29

24

Diesel oil (kL)

17

38

24

Gasoline for fleet in Japan (kL)

689

619

604

Diesel for fleet in Japan (kL)

23

18

10

Water use volume (thousand m3)

418

449

512

Oﬃce paper (t)

45

38

36

PRTR (t)000Sysmexʼs
Business
Activities

DesignProduction

Transportation

Use

Disposal

OUTPUT
Fiscal 2017

Fiscal 2018

Fiscal 2019

Greenhouse gas emissions from business locations (t-CO2)

22,18722,34924,375

Greenhouse gas emissions from fleet in Japan (t-CO2)

1,661

1,483

1,428

Waste emissions (t)

1,482

2,255

2,722

89

76

67

Wastewater volume (thousand m )

273

292

287

PRTR (t)000Recycling rate (%)
378

CSR Management

Society

Environment

Governance

External Evaluation

Environmental Performance Data
Item

Unit

Content

Scope1

Electricity (non-renewable) 1000 kWh
City gas
Consumption of
non-renewable energy

Energy consumption
Consumption ofrenewable energy

INPUT

LPG

t

LNG

t

Heavy oilkL

KerosenekL

Diesel oil

kLElectricity (renewable)

Total consumption
Consumption of othernon-renewable energy

1000 m3

1000 kWh
GJ

Gasoline (fleet)
Diesel oil (fleet)kL

Major business locations, instrument factories,
reagent factories, sales offices,and other business sites in Japan

1000 m3

Major business locations, instrument factories,
and reagent factories in Japan;
major business locations, factories,
and other business sites in other countries

Groundwater
Water use volume

Major business locations,
instrument factories,
reagent factories, sales offices,and other business sites in Japan;
major business locations, factories, andother business sites in other countries

Purchased water
Total volume

Amount of office paper usedt

Major business locations,
instrument factories,
and reagent factories in Japan

PRTR inputt

Major business locations, instrument factories,
reagent factories, sales offices,and other business sites in Japan

t-CO2

Major business locations, instrument factories,
reagent factories, sales offices, and otherbusiness sites in Japan; major businesslocations, factories, and other business sites
in other countries (Scope of CO2 emissions
from fleet comprises vehicles in Japan only.)Greenhouse gas
emissions Scope 13

CO2 emissions of energy consumption
from stationary combustion sources
CO2 emissions from fleet
Total emissions

Greenhouse gas
emissions Scope 23

Total emissions

t-CO2

Major business locations, instrument factories,
reagent factories, sales offices,and other business sites in Japan;
major business locations, factories,
and other business sites in other countries

Greenhouse gas
emissions Scope 33

CO2 emissions from logistics

t-CO2

Sysmex Corporation

Major business locations,
instrument factories, reagent factories,
sales offices, and other business sites
in Japan; major business locations andfactories in other countries

Total emissions

OUTPUT

Total emissions (excluding sales offices in Japan)
Waste emissionst

Waste used for material recycling

Major business locations,
instrument factories, reagent factories,
and other business sites in Japan;
major business locations and factories
in other countries

Recycled waste (including energy recovery)
Total amount of waste disposal
Material recycling rate
Recycling rate (including energy recovery)
Wastewater volume

PRTR output％

1000 m3

Total emissions
EmissionstTransfers

79

Major business locations,
instrument factories, and reagent factories
in Japan; major business locations, factories,
and other business sites in other countries
Major business locations,
instrument factories, reagent factories,
sales offices, and other business sites
in JapanCSR Management

Society

Environment

GovernanceFiscal 2015 Fiscal 2016 Fiscal 2017 Fiscal 2018 Fiscal 2019 Coverage2
37,23337,19338,39940,67044,551

1,544

1,474

600

1,097

1,108

19

21

24

19

19

0

0

0

57

0

0

0

35

0

0

35

31

29

29

24

19

21

17

38

24

243

210

1,302

1,288

6,704

439,654

440,124

414,136

461,370

496,798

750

734

689

619

604

24

25

23

18

10

50

58

53

65

75

341

348

365

384

437

391

406

418

449

512

44

42

45

38

36

External Evaluation

Calculation Method and Other Notes

84％

Total consumption = Σ (consumption by energy typeconversion factor4)

37％
Groundwater intake

84％

Tap water and industrial water

37％
0

0

0

0

0

3,757

3,559

1,749

2,964

2,665

1,802

1,768

1,661

1,483

1,428

5,559

5,327

3,410

4,447

4,093

20,27819,201

20,43819,38521,710-19,573

16,711

21,571

18,547

1,701

2,106

1,482

2,255

2,722

1,535

1,436

1,361

2,1 1 7

2,591

986

814

1,044

1,264

1,560

1,411

1,309

1,2 1 31,6 1 7

1,744

124

128

148

500

847

64

57

77

60

60

92

91

89

76

67

192

189

273

292

287

0

0

0

0

0

0

0

0

0

0

80

The amount of PRTR substances handled at business sitesthat handle chemicals in Japan

84％

Emissions = Σ (fuel consumption

84％

Emissions = Σ (purchased electricity consumption CO2 emission factor5)+ Σ (purchased steam consumption CO2 emission factor4)-

CO2 emission factor4)

Emissions = Σ (freight weight transport distance CO2 emissions intensity6)
Shipment in Japan: CO2 emissions due to physical distribution from warehousesin Japan to customers in Japan, etc.
(including branches and sales offices)
Overseas shipment: CO2 emissions due to physical distribution from warehousesin Japan to ports and airports in other countries

Waste emissions = general waste emissions + industrial waste emissions

83％

Amount of waste converted into valuables as a result of a third-party
process. Includes waste converted into fuel (such as RPF)
Amount of waste reused, used for material recycling,or used for energy recovery (thermal recycling)
Total amount of waste disposal = total emissions - recycled waste(including energy recovery)

84％
37％

Amount of PRTR emitted from business sites that handle chemicals in Japan
Amount of PRTR transferred from business sites that handle chemicals in Japan

CSR Management

SocietyItem

Compliance

Environment

Content

Governance

External Evaluation

Unit

Scope1

100 million yen

Major business locations,
instrument factories, reagent factories,
sales offices, and other business sites
in Japan; major business locations,factories, and other business sites
in other countries

Violations ofenvironmental regulations(e.g., air and water pollution)

Total amount of large fines
Number of sanctions other than fines

Cases

Significant spills
and losses ofchemical substances

Total number of cases

Cases

Total leakage volumet

1. Results in respective years cover the scopes shown for respective indicators.
See below for details on the scopes for fiscal 2019.
Major business locations in Japan: Sysmex Corporation (Head Office, Technopark, and Solution Center)
Instrument factories in Japan: Sysmex Corporation (Kakogawa Factory and i-Square), Sysmex Medica, and Sysmex RA
Reagent factories in Japan: Sysmex International Reagents (Ono Factory and Seishin Factory)
Sales offices in Japan: Sysmex Corporation (Tokyo Office and other 20 branches)
Other business sites in Japan: Sysmex Corporation (Research and Development Center and 5 other sites)
Major business locations in other countries: Sysmex Europe, Sysmex Deutschland, Sysmex America, Sysmex Shanghai, and Sysmex Asia Pacific
INPUT
Major factories in other countries: Sysmex Europe, Sysmex do Brasil, Sysmex Reagents America, Sysmex India, Sysmex Asia Pacific,
Jinan Sysmex Medical Electronics, Sysmex Wuxi, Sysmex Partec, Sysmex Inostics, and HYPHEN BioMed
Other business sites in other countries: Sysmex Taiwan and Sysmex Korea
2. Coverage is calculated based on net sales by company.
3. Scope 1: GHG emitted directly by company facilities and factories
Scope 2: GHG emitted indirectly by the company due to energy use
Scope 3: GHG emitted throughout the value chain in relation to products and services
4. Conversion factors and emission factors are based on the “Act on Promotion of Global Warming Countermeasures.”5. Japan: Adjusted emission factors specific to the electric power company based on the “Act on Promotion of Global Warming Countermeasures”(Fiscal 2015 results)
Other countries: 2016 emission factors provided by the IEA “CO2 Emissions from Fuel Combustion 2018.” (The Emission factors from IEA are used
starting from fiscal 2018.)
6. Emissions intensity is based on the “Common Guidelines for the Method of Calculating CO2 Emissions in the Logistics Field Ver. 3.1.”

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CSR Management

Society

Environment

GovernanceFiscal 2015 Fiscal 2016 Fiscal 2017 Fiscal 2018 Fiscal 2019 Coverage2
0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

82

84％

External Evaluation

Calculation Method and Other Notes

CSR Management

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Governance

External Evaluation

Performance Data

Independent Practitionerʼs Assurance
In order to improve the reliability of data disclosed, Sysmex Corporation has obtained an Independent Practitionerʼs Assurance
from Deloitte Tohmatsu Sustainability Co., Ltd. for the performance data (table below) reported in the Sysmex Sustainability Data
Book 2020 in the Japanese version.

Scope of Assurance:
Performance data

Society

Environment

FY2019 results

Scopes and calculation methods

7.8 ％Sysmex Corporation
Percentage of women at director level or above(asof March 31, 2020)

Female managers ratio

Greenhouse gas emissions Scope 1(CO2 emissions of energy consumption from stationary
combustion sources, and CO2 emissions from fleet)

4,093 t-CO2

Greenhouse gas emissions Scope 2

21,710 t-CO2

Greenhouse gas emissions Scope 3(CO2 emissions from logistics)

18,547 t-CO2

Water use volume

For scopes and calculation methods, refer topage 79–page 81

512 thousand m³

Industrial waste emissions in Japan

630 t

83

Major business locations, instrument factories, andreagent factories in Japan
Emissions based on the “Waste Management andPublic Cleansing Law”

CSR Management

Society

Environment

Governance

External Evaluation

Performance Data

Governance Data
▶ Click here for information on corporate governance.

Information on Funding Provided to Medical Institutions*
Japan(Amount: 1,000 JPY)

Details

Fiscal 2016

Fiscal 2017

Fiscal 2018

Research anddevelopment

Expenses for trials, reports, and surveillance studies
conducted under public regulations (clinical trials for
new devices, post-marketing clinical studies,nonconformity and infection case reports,
post-marketing surveillance studies, etc.) in addition
to those for independent investigations

132,347

297,106

393,458

Academic researchsupportExpenses for scholarships, general and academic
conference donations, as well as academic conferenceco-sponsoring expenses

1,950,674

312,138

299,657

Manuscript
writing fees, etc.

Expenses for lectures, manuscript writing, and theconsignment of services, including consulting, toprovide information regarding the appropriate use of
medical devices and clinical reagents

39,24642,99047,903

Expenses related to
information provision

Expenses for lectures, workshops, and seminars toprovide healthcare professionals with relevant
information regarding appropriate and safe use of
medical devices and clinical reagents

157,657

233,292

241,298

Other expenses

Expenses for receptions and social courtesies

21,37435,90245,7362,301,298

921,428

1,028,052

Category

Total amount

US
2017

2018

2019

Number

477

667

265

Amount

US＄99,210

US＄152,027

US＄146,234

Number26

9

9Amount

US＄342,614

US＄228,092

US＄179,685

Category

Relevant payments or transfer of value

Research

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External Evaluation

France
2017

2018

2019

Number

346

351

239

Amount€53,700€27,603€15,416

Number9

7

8

Amount€51,776€58,500€13,883

Number

16

19

10

2017

2018

2019

Number6

7

0

Amount€11,563€9,2610Category

Relevant payments or transfer of value

Remuneration

Contracts

Belgium
Category

Relevant payments or transfer of value* This information may be modified after our disclosure in accordance with review by government authorities or medical institutions.
* Some figures have been revised from those disclosed previously.

Targets of Disclosure
US
Payments or transfers of value to, or research agreements with, the following recipients:
・Registered US physicians・Teaching hospitals in the US

FrancePayments, remuneration, or transfers of value to, or contracts with, the following recipients:
・Physicians, medical professionals, and medical students in France
・Health institutions (educational institutions or medical companies) in France

Contract amounts are not required under the French Sunshine Act.

Belgium
Relevant payments or transfers of value to the following recipients:
・Healthcare professionals registered in Belgium
・Healthcare organizations in Belgium
・Patient associations in Belgium

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External Evaluation

Disclosure System
Non-Financial Information

Financial Information

Integrated Report: “Sysmex Report” (Annual report)
This report summarizes financial and non-financial information to help
stakeholders understand Sysmexʼs medium- to long-term value creation.

Sustainability Site

IR Information Site

This site discloses details of sustainability initiatives.

This site discloses details of financial, stock, and shareholder
information.
・Annual securities report
・Summary of consolidated financial results, etc.

▶ Sustainability Data Book (annual report)(PDF format / 5.28MB)

Corporate Governance Report(PDF format / 477KB)

Editorial Policy
The Sustainability Data Book complements the Sysmex Report. This is an integrated report that provides a concise summary offinancial and non-financial information in terms of value creation over the medium- to long-term. It contains more detailed information
pertaining to Sysmexʼs corporate social responsibility (CSR). Along with the Sysmex Report, this report̶which was first published infiscal 2019*̶aims to enhance dialogue with stakeholders, enabling them to make an overall judgment about Sysmexʼ s value.
*Until fiscal 2018, published as Sysmex Sustainability Report.

Guidelines Referenced

Inquiries about This Report・GRI（Global Reporting Initiative）“GRI Sustainability Reporting Standards”
・The Japanese Ministry of the Environmentʼs Environmental Reporting

CSR Promotion Department, Sysmex Corporation
1-5-1, Wakinohama-Kaigandori, Chuo-ku, Kobe, Hyogo, 651-0073, Japan
Tel +81-78-265-0500, Fax +81-78-265-0524

Guidelines (2018 ed.)Organizations Covered
Note on the Forecasts

Sysmex Group (Sysmex Corporation and its subsidiaries both in Japanand abroad). In this report, “Sysmex” refers to the Sysmex Group as awhole. “Sysmex Corporation” refers to the Company on a stand-alone
basis.

Statements in this report pertaining to Sysmexʼs future plans,
forecasts, and other items are based on currently available
information and involve uncertainties. Actual results may
differ materially from those planned or forecasted in thesestatements.

Period Covered
Primarily fiscal 2019 (from April 1, 2019 to March 31, 2020). Some
activities conducted outside this period are also included. The mostrecent information is provided on our sustainability topics on thesustainability site.

Date of Publication
September 2020
Updated in January 2021:
Environmental Management > Response to TCFD Recommendations p46-47

86

1-5-1, Wakinohama-Kaigandori, Chuo-ku, Kobe 651-0073, Japan
Tel +81-78-265-0500 Fax +81-78-265-0524

www.sysmex.co.jp