Contract Renewal Procedure① Go to “Various procedures”② Proceed to Contract renewal③ Check the Details

Tap [各種手続き (Variousprocedures)] in “My room”
page.

Choose [契約更新 (Contractrenewal)] from the list.

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5*Confirm the information
１. Contract number
２. Building name・Unit number
３. Parking spot number
４. Expiration date of current
contract
５. Contract term after renewal④ Renewal Process
Tap [更新手続きに進む (Proceedto Renew)].
*Renew the contract before thedeadline.

⑤ Agreement toConfirmation Items.
After reading the “confirmationitems”, check the box ☑ and tap[Enter renewal information (更新情報入力に進む)].

“Confirmation items”⑥ Check the renewal information ⑥-2 Please check Current andNew monthly rent amount⑥-3 Other Notes⑥-1 Confirm your contract information
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1. Contract number
2. Lessee’s name
3. Apartment’s address
4. Building name・Unit number
5. Parking spot number
6. Lessor’s name
7. Lessor’s address

1. Contract term
2. Apartment rent
3. Parking rent
4. Common
service fee
5. Neighborhood
assoc. fee
6. Other fees
7. Guarantor fee(House-Leave)

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1.Contract details afterrenewal
2.Handling fee for renewal*The fee applies to tenants who
submitted a move-in application
on August 1st, 2021, or later, atthe time of renewal every twoyears. (Fee amount varies
depending on each contract).
3. Special agreement

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Contract Renewal Procedure⑦ Update Information⑦-2 If you are living at a different⑦-1 Verify the lessee’s address

address⑦-3 Enter lessee’s mobilenumberEnter postal
code and tap [郵便番号で検索(Search byPostal Code*)]No change of current address

Living at a different address*Prefecture, city,and district will
be filled inautomatically.

Enter street numberEnter building name⑦-5 Proceed here if yourname has been changed
Family name in the left, first & middle
name in the right (Alphabetic accepted)
Furigana (ruby in Hiragana : Family namein the left, first & middle name in the right
Choose an “Identity VerificationDocument” to upload.
*”My-number card” is not accepted.
・Driver’s License (Front & Back)
・Health Insurance Card (Front & Back)
・Residence Certificate
・Passport
・Name Seal Certificate
・Residence Card (Front & Back)
・Special Permanent Resident Certificate(Front & Back)⑦-4 Enter lessee’s name

No change oflessee’s nameYour family namehas been changed*This procedure is NOT a"change of lessee" to anotherindividual or company.
Tap here to upload a picture of the
Front side of Driver’s License, Health
Insurance Card, Residence Card, orother documents. *Note: If you
submit a picture of a Health
Insurance Card, hide the Symbol,
Numbers, and the Barcode (or theQR-code).
Tap here for the Back side of Driver’s
License, Health Insurance Card,Residence Card, or Special Permanent
Resident Certificate.

⑦-5 Proceed here if yourname has been changed***Notes on Image Capture***⚫ Focus on the letters and the outlineof the card so that the content isclearly readable.
⚫ Take a large picture to fill the screen.
⚫ Ensure that the images are not tilted.
Tap here to choose a picture tosubmit from “ResidenceCertificate,” “Passport,” or “NameSeal Certificate”.
*Note: If you submit a “住民票(Residence Certificate)”, hide thepermanent address, birthplace ,resident code, and “My-number”.

Note: If the description is unreadable
due to lack of focus or lighting problems,
you may be asked to resubmit thepictures.
Tap [Confirmed (確認しました)] after
choosing either document, attaching it,and reading those notes.

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Contract Renewal Procedure⑦-6 Emergency Contact Info.

Enter the name ofyour “Emergency
contact person orcompany”.
RelationshipContact phone number⑦-7 Fire-insurance Info.
・HouseGuard“Live-up”
・Mitsui-Sumitomo
Kaijo ”Living FIT”
・Others (Pleaseinput ①-③）
・No insurance⑧ Confirm Information
Confirm the information
carefully and tap [更新手続きを完了する (Complete theProcedure)」 if you see no error.

If you choose“Others”, enter;①Company Name
②Policy Number③Expiration Date⑦-8 Tap [確認画面に進む (Goto confirmation page)]⑨ Obtain the electronic
lease contract renewal form

*You can print the document bydownloading the file.
Also, you can see the documenton our “ruum” app.
*[各種手続き (Various procedures)] ->[契約更新 (Contract renewal)]

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