ORAFOL AMERICAS

GENERAL WARRANTY

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Table of ContentsIntroduction
ORAFOL Americas Inc., warrants its pressure-sensitive adhesive films to be free of defects in materials and manufacture, and to perform as stated in published product technical information bulletins if properly stored, processed andapplied. ORAFOL Americas will, at its discretion for all ORAFOL® product lines that do not meet specified effective
performance life, issue credit for the purchase price of the material through the authorized distributor from where thematerial was purchased.
The customer assumes responsibility in determining product suitability for intended use on any surface to which ORAFOL® materials will be applied. ORAFOL Americas shall not be liable for any direct, indirect, or consequential damages,
arising from the use or inability to use the product. This warranty is declared in lieu of any other claim, whether expressed or implied, and is not subject to interpretation.
In no event will ORAFOL Americas be responsible for labor, consequential or incidental damages of any kind. Samples
must be submitted to an ORAFOL Americas-approved laboratory to verify any claims against the stated material warranty. Surfaces to which ORAFOL materials are applied are not covered under this warranty. Direct replacement material will be authorized on a case-by-case basis only, and an individual failure shall not be construed as an indication offailure for the entire vinyl graphic package.
Application and removal of ORAFOL® films should be carried out exclusively by a qualified graphic application specialist.
Inappropriate or incorrect application or removal of ORAFOL® films or use of film types unsuited for the application
may result in substrate surface damage or considerably reduced ORAFOL® film performance and/or service life.

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Table of Contents

GENERAL WARRANTY
Table of Contents
Service Life
Climate Zone Durability ..................................................................................................................

3

Climate Map View............................................................................................................................

4

Climate Zones Defined ...................................................................................................................

4

Industrial Pollutants “Fallout”

5........................................................................................................

Helpful Application Tips and Warranty Guidelines
Application Temperature. ..............................................................................................................

6

Wet Application ............................................................................................................................

6-7

Glass Application . ............................................................................................................................

7

Stainless Steel Tanker Trailer Applications .................................................................................

7

Watercraft and Boat Applications . ...............................................................................................

8Adhesive Promoters ........................................................................................................................

8Unwarranted Metal Surfaces ........................................................................................................

8Graphics Applied to Latex Painted Surfaces ..............................................................................

9Substrate Damage ...........................................................................................................................

9Flexible Substrate Applications ...............................................................................................

9-10

Acrylic and Polycarbonate Applications ...................................................................................

10Product Compatibility and Performance .................................................................................

10Laminating Printed Graphics .....................................................................................................

10Solvent and Eco-solvent Ink Outgas Procedures. .................................................................

10OEM Inks . .......................................................................................................................................

11

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Table of Contents

GENERAL WARRANTY
Service Life

The service life specified in the technical data sheets represents the maximum expected service life for vertical outdoor exposure under normal conditions identified as Climate Zone 1 in the below Climate Zone diagram. The expected service life will be reduced for Climate Zone 2 and 3 as shownin the tables below.
The following tables provide an overview of the expected reduction of maximum service life under deviating environmental conditions andorientations, divided into three climate zones. Applications with a deviation from the vertical level of more than +/-10° are considered horizontal
applications. The mention of horizontal application is valid for all color films suitable for vertical and horizontal automotive applications (i.e., ORACAL®
970RA for full wrap or general automotive graphic application, ORACAL® 975, 951, 851, 751RA, 751, 651™ for general automotive graphic applications). In the case of all other films - not previously mentioned ORACAL®, ORAJET®, ORAGUARD®, ORALITE®, ORALUX® series films, the service life data
apply only to vertical application uses.
For an overview of material combinations and expected maximum service life for vertical outdoor exposure under normal conditions and orientations, divided into three climate zones for printed/laminated ORAFOL® films, please review the (OCS) ORALIFE® Component System Warranty.
ORAFOL Americas strongly encourages users to register and qualify for the (OCS) ORALIFE Component® System Warranty, click here for details
and to register.

NoteThe service life data exclude in principle any gradual changes that may be caused by aging or weather conditions during the stated outdoor durability period.
Examples are minor color fading, reduction of gloss and surface embrittlement without crack formation.

Expected Maximum Service Life in Years for Unprinted ORAFOL® Films
Vertical & Horizontal Exposure

Climate Zone 1*
VerticalClimate Zone 3*

Climate Zone 2*

Mild Climate

Dry/Hot Climate

Humid/Warm Climate

Horizontal

VerticalYears

Horizontal

VerticalYears

HorizontalYears

12610584

10584638463427

3.5

5

2.5

3

1.5

63422

15

2.5

3

1.5

1.50.75

422110.5

31.5

10.5

0.50.25* Maximum expected service life in years

NoteThe information on expected maximum service life does not justify claims under guarantees, warranties or for other reasons. The information is based on practicalexperience under artificial and natural weathering under standard conditions and is not strictly applicable to the calculation of expected maximum service life for allvehicles, since there are so many possible influences that may cause perceived reduction in film performance or cosmetic blemishes, such as mechanical damage from an
automated car wash, chemical and caustic cleaning agents, environmental impacts - such as acidic dew (“Fallout”), bird droppings, insect splatter, snow removal chemicals– that dwell on the ORAFOL® film for too long.

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Table of Contents

GENERAL WARRANTY

Climate Zones Defined
The Americas and Caribbean

Climate Zone 1

Climate Zone 3

Climate Zone 2

Mild Climate

Dry/Hot Climate

Humid/Warm Climate

CanadaUnited States
AlaskaKansasWashington

Minnesota

OregonIowa

NorthernCalifornia

Northern Missouri

Idaho

IllinoisMontanaWyoming
Northern Utah
Colorado
North Dakota
South Dakota

Wisconsin
MichiganIndiana
Ohio
Northern Kentucky
Pennsylvania

Nebraska

Northern
West Virginia

Central & Southern
California

Central & Southern
Kentucky

Maryland

NevadaTennessee

DelawareCentral & Southern
Utah

Mississippi

Arizona

Georgia

New Jersey
New York
Vermont
Massachusetts
Connecticut
New Hampshire
Rhode Island
Maine

New Mexico

AlabamaOklahomaSouthern
West Virginia

Texas

Virginia

Central & Southern
MissouriNorth Carolina

Arkansas

Northern & Central
FloridaLouisiana

Southern Florida

HawaiiSouth Carolina

MexicoAll Central Americancountries
All Caribbean
countries & territoriesSouth America
SouthernChile

Southern
Argentina

Central & NorthernChile
Southern Peru
Southern Bolivia

Uruguay

Colombia

Venezuela

Argentina

Ecuador

GuyanaNorthern Peru

Suriname

Northern Bolivia

French Guiana

Paraguay

Brazil