SUPPLIER
PACKAGING
GUIDELINESCONNECTED CAR &LIFESTYLE DIVISIONNORTH & SOUTH AMERICA-1-TABLE OF CONTENTS
1.0 PREFACE ....................................................................................................... 3
2.0 GENERAL REQUIREMENTS......................................................................... 3
2.1 PACKAGING DATA FORMS.......................................................................................................... 3
2.2 PACKAGING DESIGN.................................................................................................................. 4
2.3 PACKAGING MATERIAL .............................................................................................................. 4
2.4 MANUALLY HANDLED CONTAINERS ............................................................................................. 4

3.0 CONTENTS IDENTIFICATION ....................................................................... 5
3.1 LABELING AND IDENTIFICATION .................................................................................................. 5

4.0 PACKING LISTS ............................................................................................ 6
5.0 EXPENDABLE PACKAGING ......................................................................... 6
5.1 PALLET REQUIREMENTS ............................................................................................................ 6
5.2 PALLET FOOTPRINT ................................................................................................................... 7
5.3 CARTONS/PALLETIZATION .......................................................................................................... 8
5.4 CARTON CLOSURES ................................................................................................................ 10
5.5 CRATES .................................................................................................................................. 10
5.6 CLASS A PROTECTION ............................................................................................................. 10
5.7 STATIC PROTECTION ............................................................................................................... 10
5.8 TEMPERATURE ....................................................................................................................... 11
5.9 MOISTURE .............................................................................................................................. 11
5.10 CORROSION PREVENTION AND PRESERVATION ....................................................................... 11
5.11 REGULATION ON WOOD PACKAGING ....................................................................................... 11
5.12 PASS THRU PACKAGING......................................................................................................... 11

6.0 RETURNABLE CONTAINERS ..................................................................... 12
6.1 STANDARD CONTAINERS .......................................................................................................... 12
6.2 BACK-UP FOR STANDARD CONTAINERS .................................................................................... 13-2-

SUPPLIER PACKAGING GUIDELINES
1.0 Preface
The purpose of this manual is to provide suppliers with guidelines and specifications of Harman
International packaging program. This packaging program is bound by the following Factory
Physics foundation:Standardization: make common all processes and procedures
Just In Time (JIT): what is needed, when it is needed, and in the amount needed
Jidoka: necessity of not passing on a defectHarman International desires to evolve a close team working relationship between all parties
interested in supplied part packaging. Suppliers will be given the required support by Harman
International.
This manual is to be referenced when shipping to Harman International North & SouthAmerican- Connected Car & Lifestyle Division production/warehouse locations. Deviation
requests can be submitted at supplier_packaging@harman.com.
If shipping to European countries, please reference Packaging Manual for the electronics
production at the plants of the Automotive Division; 1019831-183/2012.04.

2.0 General Requirements
2.1 PACKAGING DATA FORM
It is the suppliers responsibility to submit a Packaging Data Form to Harman International
during the quoting process or when a packaging change is requested. Each part requires a
Packaging Data Form. Suppliers are required to store and back up electronic Packaging Data
Form files.

--3--2.2 PACKAGING DESIGNAll part quotations are to assume expendable packaging unless otherwise requested byHarman International.
Suppliers are responsible for packaging design. This includes returnable packaging whenapplicable.**Packaging will conform to the following:Standards described in this manual.
Fully utilize cubic capacity of pallet footprint and allowable stack height.
Container(s) must not extend past pallet footprint.
Deliver part to point of use, in a production ready and defect free condition. Expendable
packaging must protect parts from quality issues such as corrosion and damage under
any INCOTERM conditions. Resulting costs from corrosion and damaged parts will not
be accepted by Harman International.
 It is the supplier’s responsible to perform validation tests to assure that the product andpackaging will withstand “real world” load conditions, handling and any applicabletransportation modes. Supplier must retain records that document the validation test
method and passing results for any expendable packaging design. Palletized loads
must withstand stacking of similar product up to a height of 90”.
 Design and part count per container shall not vary by part number. Containers are to be
shipped completely filled.
 Mode of transportation will be designated by Harman International.
 Federal and local codes, laws, and regulations.
 The approval of packaging shall not release the supplier from its responsibility todeliver parts production ready and defect free, regardless of the INCOTERMS.
**Enclosure packaging design may be done in conjunction with Harman International if part istargeted for packaging re-use.

2.3 PACKAGING MATERIAL
Recyclable material shall be used, such as corrugated paper, reusable containers, thermoform
plastics, etc. Harman International reserves the right to approve selection of packaging
materials. For example, materials such as foamed plastic are more difficult to recycle ordispose of than thermoformed plastics, and therefore should only be used when no suitable
substitute is available. Expanded Polystyrene (EPS) in its natural or compound state is not to be
used as a packaging material without prior written approval.
Suppliers must assure that packaging materials in need of repair are not used for shipping
parts.
Plastic material must be labeled in accordance with Society of the Plastics Industry (SPI).

2.4 MANUALLY HANDLED CONTAINERS
Manually handled overpacks (both palletized and unpalletized) must meet the following
requirements:
Stitched or glued manufacturers joint.
--4--Individual overpacks must not exceed 30 pounds (13.6 kg) total weight (weight of the part +package).
Boxmaker’s certificate and recyclable symbol must be printed on the bottom of the carton,
unless approved by Harman International Packaging Department. The certificate must be
visible on outside of the carton.
Minimum of 200 # burst test (32ECT optional) corrugated strength.
Each manually handled container should contain only one part number.
Trays and blisters within manually handled containers must be stackable and have recesses,
handles, etc. for easy and expedient extraction of parts and trays from the cartons.
Do not use loose fill packaging (foam peanuts, shredded paper, newspaper, etc.).

3.0 Contents Identification
3.1 LABELING AND IDENTIFICATION
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Labeling requirements are defined by AIAG-B-10 Labeling standards. Reference
example shown below for pallet level label (not to scale).
Two Master Labels per part number should be placed on adjacent sides of the pallet, inupper corners, if using shrink/stretch wrap, adhere to the outside of the wrap. Thisapplies to mixed and single part number loads.
Each carton on the pallet must be labeled with the part number and quantity in the
carton.
All information on the labels must be clearly visible and legible.
Part numbers and quantities must be accurate.
Reels – each reel must be labeled with a Harman part number.
Odette labeling must be approved by the Harman International Packaging Department.

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Mixed Loads - two labels (exhibit A) should be placed on each manually handled cartonof material, on adjacent side panels, in upper corners of the carton along with a MasterLabel for each part number and quantity or a Master Label (exhibit B) with all partnumbers and total quantities of each part number on adjacent sides of the pallet, in theupper corners, outside of the shrink/stretch wrap.

Exhibit A

Exhibit B

4.0 Packing SlipsAll parts on the packaging list must reference Harman International part numbers.
Packing list is broken down on a pallet level basis for part quantity checking purposes.
Suppliers must provide a contact on the packing list to ensure any issues are addressed
and resolved promptly.

5.0 Expendable Packaging
5.1 PALLET REQUIREMENT
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Use only four-way entry, double-face, non-reversible, flush pallet (no winged pallets)with 2 1/2” x 9” minimum fork entry openings on 27” centers on each stringer. (Note:
Due to size restrictions, smaller size pallets, ie. 32” X 30” may only be two way entry.)
Deviations from this requirement must be approved by Harman International Packaging
Department.
Pallets must not be smaller in length and width than the load height.
No overhang of product material is allowed.
Pallets shall support the load of material being shipped (stacking similar product twohigh) without damage and arrive at Harman International locations in good structural
condition.
Broken or cracked pallets are not acceptable.
Top surfaces of pallets should be flat to permit stacking.
Pallets must not be constructed of corrugated materials.

5.2 PALLET FOOTPRINTMaximum stacking height for multiple pallets is 90” for ground shipments and 2000 mm
for ocean shipments.
Pallet footprint utilization should be maximized to allow the greatest number of parts per
pallet while keeping their protection from damage as the priority.
Pallets sizes not shown below must be approved by the Harman International Packaging
Department.
Individual pallet load foot prints allowed are as follows:

Ocean Shipment - Pallet Footprint
Length1000 mm
800 mm1140 mm

Width
1200 mm
1200 mm
790 mmHeight1000 mm1000 mm1000 mm

North America Shipment (Ground/Truck
Transportation) - Pallet Footprint
Length
48"
48"
32"

Width
45"
40"
30"
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Height45"
45"
45"

5.3 CARTONS/PALLETIZATION
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All parts should be shipped in full pallet loads, however, if quantity is not sufficient for
one pallet load, more than one part number may be contained in the pallet load.
Part numbers are not to be on more than one pallet load or fragmented when quantity is
sufficient to make a full pallet load.
Mixed pallets must be clearly marked with labels/placards indicating “Mixed Load Pallet”
on all four sides of the pallet and can only contain material for one Harman International
location.
Mixed pallets – see labeling instructions in section 3.1 of this document.
Part weight, load stability and carton integrity must be taken into consideration when
palletizing mixed loads. (i.e. do not stack heavy parts on top of light parts, etc).
Cartons are to be palletized in layers only. When carton quantities are inadequate tocomplete full layers, additional cartons are to be added marked “EMPTY”.
When stacking cartons on pallets, attempt to utilize the full surface of the pallet before
creating a second layer and attempt to distribute the weight evenly over the pallet
surface.
The top surface of the load must be parallel to the pallet base. Do not pyramid stack full
pallet loads.

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Loads must use materials of sufficient strength and must be stacked with similar productup to a height of 90” when received at Harman International receiving point and/or
customer. Palletized loads will be stacked and must withstand stacking up to 90”. If
testing has not been conducted by the supplier to verify the stacking strength, pallets
under 710 pounds must be reinforced with vertical corner supports at four corners. The
pallet must also have minimum C flute tray top and bottom with corner supports
contained within the trays, and a minimum of three layers of shrink or stretch film.
Vertical corner supports shall be 3” wide, be constructed of solid fiberboard (minimum.225” thickness) and must run the full vertical length of the load. Pallets over 710 pounds
must be placed into a double wall pallet box in lieu of testing and pallets over 1465
pounds must be tested to confirm the pallet/pallet box can withstand stacking two high.
No placards, labels etc. to be used indicating “Do Not Double Stack.”
Corrugated material used in shipping containers must have adequate strength towithstand the test of usage; the parts and container must arrive in satisfactory condition
until presented at point of use.
All materials being received shall be labeled according to Harman/Becker labelingstandard and any labeling requirements within this document.
Any pallet load that is leaning, bulging, unstable or over hanging will not be acceptable.
No overhang of product material is allowed.
All pallet loads must be adequately banded or secured with stretch wrap to prevent
shifting in handling and in transportation. Shrink wrapping the pallet is required if the
middle boxes of the pallet have the potential of shifting outside the pallet footprint duringtransportation.

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Loads secured to pallets using shrink or stretch-wrap must use material of sufficient
thickness to retain the load and to prevent load shift. Use a minimum of 70-gauge(.0007 inch) stretch wrapping. Load retention of 138 kpa (20 psi) minimum pull force
should be used. The stretch wrap can be twisted like a rope for greater strength, but
only in combination with full stretch wrapping of the load. Securely capture the pallet
when wrapping the bottom layer. Wrap the entire pallet load (pallet + product) from top
to bottom a minimum of three times, heavier loads may require more. DO NOT ONLY
WRAP THE CARTONS.
If using stretch-wrap, DO NOT wrap two pallets, racks, pallet boxes together. These
units need to be handled on a one load each basis. Do not strap more than one palletdeep together.
Loads secured to pallets with strapping must use edge protectors to prevent straps fromcutting into cartons. Draw the strapping tight and keep the strapping as close to theload as possible to avoid strapping and pallet deck board damage/breakage. This may
require running the strapping between deck boards rather than the edge of the pallet.
Do not tension straps to the point of crushing the cartons on the pallet. Metal banding
cannot be used, only plastic (preferably heat sealed polyester) banding will be accepted.

Maximum weight per pallet should not exceed 2000 pounds.
Interlocking of lightweight cartons is acceptable. However, interlocking of heavy (>25lbs.) unit packages should be avoided to eliminate container wall crushing. Whencolumn stacking is used, layer pads or tray tops and bottoms & corner supports should
also be used to eliminate column toppling. Pallets shipping via Ocean or Air must only
use a column stacking pattern.
A liner sheet must be placed on the top deck of a pallet to prevent small product fromcoming through top deck boards.
Pallet boxes may be used in place of stretch-wrap or strapping. If using pallet boxes, thelid must be properly secured (ie. stretch wrap, banding, etc.). If pallet boxes areattached to a wooden pallet, they must also be a breakaway design with minimal staple
usage to allow easy disassembly. Pallet box height should not exceed 31.5” or shouldhave an accessibility feature (example: drop door). Pallet box designs must be
reviewed with Harman International Packaging Department prior to initial shipment.
Directional arrows must be followed when cartons are stacked for shipment.
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Harman International has the option, if necessary, of approving or rejecting a supplier’s
selection of packaging materials and sources.

5.4 CARTON CLOSURES
Carton closures methods are listed in order of preference:
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No sharp blade required to open, see Figure 5
Strippable reinforced tape, tape must be recyclable
Kraft tape- No reinforcement
Spot glue, glue transfer to the part surface is unacceptable
Package closures must be capable of containing the part within thebag/carton/container during shipping and handling.

SHARPS

5.5 CRATES
Crates need the following features:Use pallet footprints listed in this manual.
Base to follow pallet design height and entry methods of standard pallet.
No tools required to open top.
Crate maximum height is 32” or must have an accessibility feature (example: drop door)
for unloading cartons.

5.6 CLASS A PROTECTION
Protective Foam or tape may be required to protect specific parts. This requirement should be
discussed with the Harman International Packaging Department.

5.7 STATIC PROTECTION
All packaging components in direct contact with the electronic components that are apart of the smallest packaging unit, including protective materials, dry bags and labelbags for goods tags, must be designed in accordance with ANSI/ESD S20.20 for
protection against electrostatic discharge and must comply with Harman International's
internal guidelines "PSP10-M-008 - ESD Measurements". PSP10-M-008 - ESD
Measurements must be requested from the Purchasing Department for each new- - 10 - -project in order to ensure that the most up to-date documentation is used. Packaging
components for ESDS must also comply with Harman International's internal guidelines
even when the handling units are stacked. The ESD properties must extend over theentire period of use. The supplier shall ensure that the measured values are observed
for climatic conditions in accordance with ANSI/ESD S20.20. Prior to the start of series
production, a Harman International ESD officer must check and approve the packaging.
5.8 TEMPERATURE
Packaging is to withstand temperature variations from –30O F to 150O F.

5.9 MOISTURE
Packaging is to withstand 90% humidity exposure during handling, transit, and storage.
For components that require the use of desiccants, only dustproof desiccant bags with unmixed
content are allowed. The use of desiccants with moisture indicators, such as cobalt dichloride(CoCl 2), is strictly prohibited. If technically possible, 100% bentonite should be used as adrying agent.

5.10

CORROSION PREVENTION AND PRESERVATION

It is our intention to allow our suppliers to use their standard rust/corrosion proofing materials
where possible. The responsibility remains with the suppliers to provide preservation that willprotect the parts for a minimum of 3 year after receipt.

5.11 REGULATIONS ON WOOD PACKAGING
Many countries have implemented strict guidelines for wood when it passes across theirborders. This is to prevent harmful insects which live in wood from spreading through wooden
packaging. This means all wood supplied to Harman International that passed through acustoms border must undergo heat treatment (HT) or Methyl Bromide (MB) fumigation, be
stamped with IPPC symbol, and in full compliance with current ISPM-15 (International
Standards for Phytosanitary Measures number 15). See example of the IPPC symbol below.

Wood treated via MB will need to be accompanied with additional paperwork prior to unload atHarman International facility. Any loads without the accompanied paperwork will be refused.

5.12 PASS THRU PACKAGING
In the event an inbound package is targeted for re-use (Pass Thru), the following materials will
be required:- - 11 - - Cornerboard- 3in x 3in x TBD 4 per pallet load. Minimum .225” thickness.
 Top/Bottom Trays- Size TBD by pallet footprint Hand holes on width end of all Handheld cartons:

6.0 Returnable Containers
6.1 STANDARD CONTAINERS
Returnable packaging helps achieve Factory Physics foundation goals; therefore,
Harman International encourages returnable packaging proposals.
Standard containers are available from many suppliers. Container options include
plastic totes, collapsible plastic containers, collapsible metal bins, collapsible wirebaskets, and plastic pallets.
Supplier Responsibilities
 Ship parts only in approved Harman series containers.
 Do not ship in supplier-owned containers unless pre-approved/ Harman will not be
responsible for losses.
 Do not ship in damaged or dirty containers.
 Communicate repair needs without delay.
 Carry a 4 day supply of alternative packaging: A lack of returnable containers is not an
excuse to stop shipping.
 Inventory Management
 Deviation reporting upon container receipts (24 hr window). Deviations should
be sent to supplier_packaging@harman.com. The supplier is responsible for all
financial costs as a result of unreported or inaccurate deviations.
 If returnables have not been received and shipping in expendable packaging has
been initiated, the completed form below must be submitted by the supplier for
the following 7 business days to supplier_packaging@harman.com.
 Repair and Maintenance Do not store containers outside unless approved by Harman.
 Tag damaged packaging and email supplier_packaging@harman.com
immediately for disposition.
 The supplier is responsible for 50% of repair and maintenance costs.
 Do not scrap or recycle packaging unless authorized by Supplier Packaging.
This includes all packaging material, damaged inserts, layer pads, top caps andpallets.
 Bank builds are the responsibility of the supplier.
 Series packaging should not be used for bank builds.
 Bank builds must be repacked prior to shipping.

- - 12 - -DATE
Supplier Name

x/x/2016
TBD

Supplier Number
Address

TBD
TBD

Date of cycle
count
COMMENTS:

XX/XX/XXXXAT SUPPLIER LOCATION

Packaging Type
Full+ WIP
Empty
In Transit toHarmanIn Transit toSupplier
Damaged
Sub Total
Initial System Fill
Total
Discrepancy

Tote

Pallet

Lid

TBD

TBD

Delivery Number/s
Shipped in
Expendable
Packaging

Date of
Shipment
withExpendable

6.2 BACK-UP FOR STANDARD CONTAINERS
In the event that Returnable containers are not available, a back-up expendable container
should be developed to prevent missing shipments.
Back Up container should meet the following requirements:
 Footprint should be equivalent or similar to returnable container.
 Standard pack quantity should be equivalent to returnable container.
 Container design should be validated by Harman prior to use.
 Additional costs due to packaging damage and/or failure by the supplier to provide
packaging when shipment is due, will not be accepted by Harman International.

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