Sysmex
Sustainability Data Book 2019

Lighting the way with diagnostics

Contents
Management and CSR
CSR Management ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･2Materiality ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･6Society
Resolution of Medical Issues through Products and Services ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 16
Responsible Provision of Products and Services ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 22
Realization of an Attractive Workplace ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 32
Respect for Human Rights･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 49
Corporate Citizenship Activities ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 51

Environment
Environmental Consideration･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 57

GovernanceCompliance ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 75
Risk Management ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 81

External Evaluation ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 83
Fiscal 2018 Performance Data
Environmental Data ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 86
Independent Practitioner's Assurance ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 92
Social Data ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 93
Governance Data ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 96

Disclosure System / Editorial Policy ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ ･ 98

-1-

CSRManagement

BasicPolicyandStructure
MessagefromtheExecutiveinCharge
Wewillcontributetowardtherealizationofasustainablesocietythroughinitiativestargetingourpriorityissues(materiality).
Sinceenteringthe21stcentury,manycompanieshavebecomemore
proactiveintheirCSRactivities,withcorporatesocialresponsibility
extendingtoaddressclimatechangeandotherenvironmental
problems,aswellassuchsocialissuesasharassment,discrimination
andotherhumanrightsproblems.In2015,theUnitedNationsadopted
theSustainableDevelopmentGoals(SDGs),whichpromoteinitiativestoresolveissuesglobally.Inadditiontopursuingsustainablegrowthinoperatingperformance,includingsalesandproﬁts,corporate
managementisbeingcalledupontoalsoprioritizetheenvironment,
YukioNakajimasocietyandgovernance(ESG).
Takingsuchsocialchangesintoaccount,Sysmexhasidentiﬁedpriority MemberoftheManagingBoard
issues(materiality)fromanESGperspective,setnon-ﬁnancialtargets andSeniorExecutiveOﬃcer
SeniorManagingDirector
CFO
initsGroupmid-termmanagementplan,andispursuinginitiativestoresolvetheseissues.Sysmexʼsbusinessitselfcontributestotheresolutionofsocialissues.Throughourproductsandservices,weaddressmedicalissues.Inadditiontotheresponsibleprovisionofproductsandservices,weareenvironmentallyconsideratethroughouttheproductlife
cycle,andworkproactivelytoreducetheenvironmentalburdenatourbusinessandproductionfacilities.
Throughahostofcorporateactivities,wepromotebilateralcommunicationinsideandoutsidetheGrouptoearn
thetrustofourstakeholdersandengageininitiativestofurtherenhancecorporatevalue.

BasicPolicy
Sysmexbelievesitscorporateresponsibilityistoinstilltrustandconﬁdenceamongstakeholdersbyputtingintopracticethe“SysmexWay”,thecorporatephilosophyfortheSysmexGroup.
The“SysmexWay”indicatesthewaythemostbasiccorporateactivitiesoughttobeconducted,consistingofthreeelementsnecessaryforcontinuedgrowththroughcontributingtosociety:Mission,Value,andMind.Ourmission
expressestheexpansionofourbusinessfromactivitiescenteredontheﬁeldofinvitrodiagnostics̶afocussinceourestablishment̶tothebroaderhealthcaredomainwithitsevencloserconnectiontohumanhealth.Inthismanner,ourmissionassertsouraimofcontributingtowardtherealizationofasocietyﬁlledwithabundance,
health,andjoy.
TheSysmexWayʼsCoreBehaviorsclarifytheprovisionofspeciﬁcvaluetocustomers,employees,business
partners,shareholders,society,andallotherstakeholders.Forexample,toinstilltrustandconﬁdenceinallmembersofsocietywecarryoutourbusinessinstrictcompliancewithlawsandregulations,aswellasinadherencetohighethicalstandards.Wealsoconsideritimportanttoplayanactiveroleinresolvingenvironmental
issuesandotherproblemsthatimpactoursocietytoday.
Pleaseclickhereforourcorporatephilosophyandcorebehaviors.
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CSRManagementStructure
SysmexhasestablishedtheCSRPromotionDepartmentasaspecializeddepartmentforplanning,drawingup
proposalsfor,andpromotingCSRactivities,anddisseminatingCSR-relatedinformationbothinsideandoutsidetheCompany.Thedepartmentʼsactivitiesareconductedunderthecontrolandmanagementofseniormanaging
directorandmemberoftheManagingBoard,YukioNakajima.
TheGroupmid-termmanagementplan(ﬁscalyearsendingMarch31,2020to2022)setsESG-relatedtargetstiedtomateriality,clarifyingthepositionofCSRactivitieswithintheoverallmanagementscheme.Individual
departmentswillrolloutexecutionplansandactivitiestoachievetheseESG-relatedtargetsandreporttheirprogressatmanagementmeetings.Targetsarethenreviewedandnewmeasuresconsidered,inaPDCAcycle.

TheUNGlobalCompact
SysmexsignedtheUnitedNationsGlobalCompactinFebruary2011toproactivelypromoteitsCSRinitiatives.
SysmexreferstotheTenPrinciplesoftheGlobalCompactandtheSustainableDevelopmentGoals(SDGs)thatthe
UnitedNationsadoptedinSeptember2015,whenidentifyingpriorityissues(materiality)andpromotingCSR
activities.

TheUNGlobalCompact

TheSustainableDevelopmentGoals(SDGs)

ClickhereforinformationabouttherelationshipbetweentheSustainableDevelopmentGoals(SDGs)andour
priorityissues(materiality).
ClickhereforinformationabouttheUNGlobalCompactʼsTenPrinciples.

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CSR Management

StakeholderRelations
StakeholderCommunications
Throughcommunicationwithitsstakeholders,Sysmexcheckswhetheritisrespondingtotheirrequestsandexpectationsthroughourbusinessactivities.Theresultsarereﬂectedinvariousbusinessactivities.

MainDialogueAchievementsinFiscal2018

DialoguewithCustomersinEachRegion
Conductedsurveyondegreeofcustomersatisfaction
Heldscientiﬁcseminars
Heldusergroupmeetingstocommunicateaccurateproductinformation
HeldcustomertrainingprogramsincorporatingcustomerfeedbackFordetails,see“ResponsibleProvisionofProductsandServices”.
DialoguewithEmployees
Conductedemployeequestionnairesandinterviews
Heldhearingsforallemployeesabouttheiraspirationsinrelationtocareerdesign(voluntaryreporting
system)1
Helddialogueswithlaborunions2

1 SysmexCorporation
2 SysmexCorporation,SysmexShanghai,JinanSysmex,SysmexWuxi,SysmexVietnam,SysmexThailand,HYPHENBioMed

Fordetails,see“RealizationofanAttractiveWorkplace”.

DialoguewithBusinessPartners
Conductedsupplierbrieﬁngs
Heldmeetingsfordistributors
Fordetails,see“ResponsibleProvisionofProductsandServices”.
DialoguewithShareholdersandInvestors
HeldOrdinaryGeneralMeetingandinformalmeetingswithshareholders
HeldFinancialResultsBrieﬁngsandTechnologyPresentationsforinstitutionalinvestorsandanalysts
HeldinformationalmeetingsandCompanytoursforindividualinvestorsFordetails,seethe“IRLibrary”.
DialoguewithMembersoftheLocalCommunity
SponsoredtheKobeMarathonandﬁeldedemployeevolunteers,whoprovidedoperationalsupport
HeldeventforlocalcommunityinteractionatR&DcoreTechnopark
EngagedindialogueswiththecommunitythroughsocialcontributionactivitiesaroundtheworldFordetails,see“CorporateCitizenshipActivities”.

-4-EngaginginDialoguewithStakeholders
ActivitytoCommemorateour50thAnniversaryofEstablishment:FutureProject(MIRAILABO)
In2018,Sysmexcelebratedthe50thanniversaryofitsestablishment.Tocommemoratethismilestone,we
engagedinfutureproject(MIRAILABO)activities,withemployeesfromallregionsoftheworldtakingpartinthisanniversaryproject.
Themedon“WorkplaceCommunication:TakingontheChallengetowardtheFutureofSysmex”,theMIRAILABOinvolveddiscussions,includingabouttherolesoftheemployeesthemselves,withregardto“WorkandSysmex:Looking5–10YearsintotheFuture”and“IdeasandChallengesforInvigoratingCommunication
throughouttheGroup”.AvarietyofopinionsandproposalsweresharedviaSysmexʼsinternalsocial
network,whichwasputinplaceforthe50thanniversaryproject,encouragingtwo-waycommunication.
Goingforward,wewillcontinuetoinvigorateworkplacecommunicationthroughinterdepartmental
exchanges,studysessions,andourinternalsocialnetwork.
Discussions-5-

Materiality

IdentiﬁedMateriality
SysmexʼsMateriality
InMay2017,Sysmexidentiﬁedpriorityissues(materiality)withaviewtorealizingasustainablesocietyandachievingsustainablegrowthfortheGroup.Wearecurrentlydevelopingaspeciﬁcactionplanbasedontheseidentiﬁedmaterialitiesandaretakingactionsaccordingly.
Pleaseclickherefordetailsontheconsiderationofmateriality(identiﬁcationprocess).
SysmexʼsMateriality
Materiality

GRIStandardRelatedPerspective

Resolutionofmedicalissuesthroughproducts
andservices
Resolutionofmedicalissuesthroughbusinessactivities
Improvementinaccessibilitytomedicalservices
bymeanssuchasfamiliarizingproducts

Indirecteconomicimpact
Localcommunities

Responsibleprovisionofproductsandservices
Securingofproductqualityandsafety
Appropriatedisclosureofinformationregarding
productsandservices
Assessmentandmanagementofthesupply
chain

Supplierenvironmentalassessment
Suppliersocialassessment
Customerhealthandsafety
Productandservicelabeling

Realizationofanattractiveworkplace
Provisionofacomfortableworkingenvironment
Developmentofhumanresources
Promotionofdiversity

Employment
Trainingandeducation
Diversityandequalopportunity

Environmentalconsideration
Environmentalconsiderationthroughtheproductlifecycle
Reductioninenvironmentalburdenthroughactivitiesatbusinessoﬃces

Rawmaterials
EnergyWater
EmissionintotheatmosphereEﬄuentsandwaste

GovernanceCorporategovernanceCompliance
Riskmanagement

Ethicsandintegrity
Governance
Environmentcompliance
Anti-corruption
Anti-competitivebehavior
Socioeconomiccompliance-6-

SDGsTargets

RecognitionoftheIssues,andApproachestoThem
ResolutionofMedicalIssuesthroughProductsandServices<WhyitisImportant>Inrelationtoagingpopulationsinadvancedcountries,inrecentyearstheneedhasbeengrowingtoreduce
healthcarecostsandextendhealthylifespans.Atthesametime,medicalinfrastructureshavebeenunabletokeeppacewithgrowingpopulationsinemergingmarketsanddevelopingcountries,andsome400million
peoplearoundtheworldarenotreceivingnecessarylevelsofhealthcare.*Boostingaccesstohealthcare
servicesisthereforeanissue.Meanwhile,theSustainableDevelopmentGoals(SDGs)settargetsforhumanhealthandwelfare,promptinggrowingexpectationsforglobalcompaniestoundertakeinitiativestoresolve
medicalissues.
Undertheseconditions,theinvitrodiagnostics(IVD)domain,whichplaysanimportantroleindisease
prevention,earlydetection,anddeterminingcoursesoftreatment,isexpectedtocreatehigh-valuetesting
anddiagnostictechnologiesandsolvehealthcareissues,includingthethreemostdeadlyinfectiousdiseases(HIV/AIDS,tuberculosis,andmalaria).
Byaddressingissuessuchasthese,Sysmexworkstocontributetothedevelopmentofhealthcareandthehealthylivesofpeople.Atthesametime,webelievetheemergenceofnewtechnologiesandmarkets
providesnewbusinessopportunitiesandwillenableustoachievesustainablegrowth.

* Source:WHO,“UniversalHealthCoverage ”<Approach>
Sinceourfounding,Sysmexhasexpandeditsproductlineupandstrengtheneditsservicesandsupportin
responsetotestingneeds,workingtoswiftlyprovideaccuratetestdata.Inrecentyears,wehavebeen
conductingresearchanddevelopmentongenetestingandotheradvancedhigh-valuetestinganddiagnostictechnologiesthatleadtoearlydetectionandtreatment,withaviewtorealizingpersonalized
medicine.Toboostaccesstohealthcareinemergingmarketsanddevelopingcountries,wearepromoting
businessactivitiesaimedatraisinglocallevelsofhealthcarebyenhancinglabqualityandpromotingthetrainingofhealthcareprofessionals.
Byleveragingtheuniquetechnologieswehavecultivatedtodate,aswellasourglobalnetwork,wewill
continuetocontributetothedevelopmentofhealthcareandthehealthylivesofpeople.
Pleaseclickhereforinformationonactivitiesinrelationtotheresolutionofmedicalissuesthroughproductsandservices.

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ResponsibleProvisionofProductsandServices<WhyitisImportant>
Qualityandrecallissuesaremakingsocietymorevigilantaboutthequalityandsafetyofproductsandservices.Inaddition,thescopeofcorporateresponsibilityhasexpandedtotheentiresupplychain,includingbusinesspartners.Furthermore,theSustainableDevelopmentGoals(SDGs)identifyresponsibility
forsustainableproduction,andraisetargetsforworkingenvironments.
Sysmexconductsbusinessinthemedicalsector,whichplaysanimportantroleinpeopleʼslivesandhealth.
Accordingly,wearecalledupontoprovideproductsandservicesofincreasingqualityandsafety,aswellastomanageoursupplychainappropriately.Webelievesuchactivitiesareimportant,astheyhelpimprovethequalityofhealthcareandenhancecustomersatisfaction,therebybuildingbrandstrength.
<Approach>
Sysmexhascreatedaglobalqualitymanagementsystem,throughwhichitisconsistentlystrivingtomaintainorincreasequalitylevels.Asinitiativestoenhancecustomersatisfaction,weoﬀerservicesandsupportthatarecloselytailoredtocustomersʼneeds,creatingaframeworkwecallthe"Voiceofthe
Customer"(VOC)toincorporatecustomerinputintoourproductdevelopmentandqualityimprovements,andprovidethemostrecentscientiﬁcinformation.Furthermore,asacompanydevelopingitsbusinessglobally,wearereinforcingoursystemsfordeliveringastablesupplyofproducts,promotingCSRappropriateprocurementactivities,andaimingtogrowinasustainablemannerintandemwithourbusiness
partners.
Goingforward,wewillcontinuestrivingtoearnthetrustofourstakeholdersandinstillconﬁdencebyoﬀeringresponsibleproductsandservices.
Pleaseclickhereforinformationonactivityresultsinrelationtotheresponsibleprovisionofproducts
andservices.

RealizinganAttractiveWorkplace<WhyitisImportant>Achievingsustainablegrowthrequiresacompanytorecruitexcellentpersonnel.Todoso,companiesneedtopromotediversityandprovideworkplacesthatareeasytoworkin,fulﬁlling,andappealing.Also,theSDGsincludegoalspertainingtogenderequality,decentworkingconditions,andreducedinequalities.
Sysmexconsidershumanresourcesanimportantmanagementassetnecessaryforsustainablegrowth.We
believethatcreatingattractiveworkplaceshelpsensuresuperiorpersonnel,reinforcingourcorporate
competitiveness.
<Approach>
Sysmexhasinplaceahumanresourcedevelopmentsystemthatdevelopscapabilitiesinanongoingandsystematicmanner.Wepromotediversityandinclusion,andhaveintroducedvarioussystemstocreateaworkplacethatprovidespeaceofmindandenablesdiverseemployeestomaximizetheirskills.
Aswestrivetowardsustainablegrowth,wewillcontinueinoureﬀortstobuildaworkplaceinwhichdiverse
humanresourcescanmaximizetheirpotential,andwillprovideopportunitiesfortheirindividualgrowth.
Pleaseclickhereforinformationonactivityresultsinrelationtotherealizationofanattractive
workplace.
-8-

EnvironmentalConsideration<WhyitisImportant>Werecognizethatmitigatingclimatechange,usingwater,mineralandotherresources,andprotecting
biodiversityarecriticaltothesustainabilityoftheglobalenvironment.AsthecomingintoforceoftheParis
AgreementandtheSustainableDevelopmentGoals(SDGs)demonstrate,agrowingnumberofinitiatives
aroundtheworldmakeaddressingenvironmentalproblemsapriorityissue,andcompaniesarebeingcalledupontoplayagreaterrole.
Asacompanydevelopingitsoperationsglobally,Sysmexrecognizesincreasinglyseriousenvironmental
issuesasatopmostpriority.Weunderstandthatlarge-scaleenvironmentaldamageduetoclimatechange
isasigniﬁcantbusinessriskbecauseithasthepotentialtohaltourresourceprocurementandmanufacturingfunctions.Atthesametime,webelieveconsiderationfortheenvironmentisconnectedwithcoexistingwithlocalcommunitiesandensuringthetrustofourstakeholders.
<Approach>ToguidetheGroupʼsenvironmentalmanagementoverthelongterm,alongwithlong-rangemanagement
goalsfortheSysmexGroup,SysmexhasformulatedourSysmexEco-Vision2025.Thisvisionsetslongtermenvironmentaltargetstobeachievedbyﬁscal2025.Wearepromotingenvironmentalpreservation
acrossproductandservicelifecyclesandthroughoutthevaluechainofourbusinessactivities.
Goingforward,alongwiththepursuitofsustainablegrowthwewillcontinuestrivingtoreduce
environmentalimpact–avitalsocialissue.
Pleaseclickhereforinformationonactivityresultsinrelationtoenvironmentalconsideration.

Governance<WhyitisImportant>
Corporatescandalsoccurduetoalackofgovernance,andtheirimpactonsocietyisincreasing.InJune
2015,JapanʼsCorporateGovernanceCodewentintoeﬀect,callingoncompaniestotakegovernanceinto
considerationinnon-ﬁnancialareasaswellasontheﬁnancialfront.
Inadditiontostrengtheninggovernanceandinternalcontrols,Sysmexisbeingcalledupontobuttressitsriskmanagementandcompliancestructurestoenhanceourmanagementfoundations.Sysmexbelieves
theseinitiativeswillhelpreducebusinessrisks,ensurestakeholdertrust,andareanimportantmanagement
issueconnectedtoenhancingmedium-tolong-termcorporatevalue.
<Approach>
SysmexhasestablishedanAuditandSupervisoryCommitteeandisstrengtheningthesupervisoryfunctionofexternalmembersoftheManagingBoard,aswellasenhancingtheManagingBoardʼseﬀectivenessandreinforcinggovernanceinotherways.Inlinewiththesechanges,weareputtinginplacesystemstofortify
Group-wideriskmanagementfunctions,andhaveestablishedaComplianceCommitteeandaninternalreportingsystemasinitiativestostrengthenourbasewithaviewtosustainablegrowth.
WewillcontinueaimingtomaximizetheoverallcorporatevalueoftheGroupthroughmanagement
robustness,bettertransparencyandimprovedmanagementspeedandeﬃciency.
Pleaseclickhereforinformationonactivityresultsinrelationtogovernance.

-9-Non-FinancialTargets(KPIs)
TheGroupMid-TermManagementPlan(ﬁscalyearsendingMarch31,2020to2022)setsESG-relatedtargetstiedtomateriality,clarifyingthepositionofCSRactivitieswithintheoverallmanagementscheme.Individual
departmentswillrolloutexecutionplansandactivitiestoachievetheseESG-relatedtargetsandreporttheirprogressatmanagementmeetings.Targetsarethenreviewedandnewmeasuresconsidered,inaPDCAcycle.
Materiality

KPI

Deﬁnition

Hematology
marketshare

Resolutionof
medicalissues
throughproducts
andservices

Resolutionof
medicalissues
throughbusiness
activities

Numberofpatents
Numberofnewpatents
Numberofscientiﬁcpapers

Responsible
provisionofproductsandservices
Realizationofanattractiveworkplace

Withinthehematologyﬁeld,
consolidatedsalesasapercentageofthemarketfor
instruments,reagentsandservices
Totalnumberofpatents,utilitymodelrightsanddesign
rightsheld
Totalnumberofapplicationsﬁledforpatents,utilitymodelrightsanddesign
rightsNumberofscientiﬁcpaperspresentedbyusersoftheCompanyʼsproducts

Targetvalue
Targetvalue forﬁscalyear
forﬁscalyear endingMarch
endingMarch 31,2026
31,2022 (Eco-Vision)
Note2Note2Note2Note2

Improvementinaccessibilitytomedicalservices
bymeanssuchasfamiliarizing
products

Percentageofsalesinemerging
markets

Salesinemerging
marketsasapercentageofconsolidatedsales

Note2

Assessmentandmanagementofthesupplychain

NumberofCSR
surveysNumberofbusiness
partnersresponding
toCSRsurveys

Note2

Provisionofa
comfortableworkingenvironment

Engagementscore

CorporateCulture
Surveyresults
Turnoverratioofregularemployees,
excludingpeoplewhohavereachedthemandatoryretirement
age1
Numberofemployee
deathsorinjuries
resultingfromworkrelatedaccidentspermillionworkhours1

Turnoverratio

Lost-timeinjuries
frequencyrate- 10 -

75%
Note2Lessthan
0.35%－

Materiality
Realizationofanattractiveworkplace

KPI

Deﬁnition

Provisionofa
comfortableworkingenvironment

Lostworkday
rate

Promotionofdiversity

Femalemanagers
ratio

Developmentofhuman
resources

Trainingtimeperemployee

Environmental
consideration
throughproductlifecycle

ReductionofCO2
emissions(instruments)
Reductionof
water
consumption(instruments)
ReductionofCO2
emissions(shipping)

Environmental
consideration(Note:
FromEco-Vision
2025)
Baseyear:Fiscal
2016
Reductioninenvironmental
burdenthroughactivitiesatbusinessoﬃces

ReductionofCO2
emissions(business
activities)
Reductionof
water
consumption(business
activities)
Recyclerate
Numberofinternalreporting

GovernanceCompliance

Numberofunethicalincident

1 Target:SysmexCorporationonanon-consolidatedbasis
2 Setasamonitoringindex;notargetvaluehasbeenset- 11 -

Ratioofthenumberofdaysabsentfromworkduetoworkrelatedinjuriesperthousandhours
worked1
Percentageofwomenatdirectorlevelor
above
Averagehoursoftrainingperemployee
providedbythe
HumanResources
Division
Percentagereduction
inCO2emissionsper
instrument
Percentagereductioninwatervolumeper
instrument
Percentagereduction
inCO2emissions
duringshippinganddistributionperunitofparent-onlysales
Percentagereduction
inCO2emissions
duringbusinessactivitiesperunitofconsolidatedsales
Percentagereductioninwateruseduringbusinessactivitiesperunitofconsolidated
sales
Recyclingvolume
dividedbytotalwaste
volumeNumberofinternalreportingIntheeventofviolationsoflawortheGlobal
ComplianceCode,thenumberofincidents
involvingdisciplinary
actionTargetvalue
Targetvalue forﬁscalyear
forﬁscalyear endingMarch
endingMarch 31,2026
31,2022 (Eco-Vision)Lessthan
0.05%
16.0%

－

25.0hours
10%
reduction

15%
reduction

10%
reduction

15%
reduction

10%
reduction

15%
reduction

10%
reduction50%
reduction

10%
reduction

15%
reduction

88%ormore

93%ormore

Note2Note2－

Identified Materiality

ConsideringMateriality
TheProcessofIdentifyingMateriality
Sysmexhasusedthefollowingprocesstoidentifypriorityissues(materiality).Goingforward,wewillreviseourmaterialitiesasneeded,takingintoaccountthemostrecenttrendsininternationalsocietyandchangesinthebusinessenvironment.

TheProcessofIdentifyingMateriality

Weanalyzedsocietyʼsrequirementsbasedoninternationalguidelines,suchastheGRI
SustainabilityReportingGuidelines(G4),theUnitedNationsSustainability
DevelopmentGoals(SDGs)andISO26000,aswellasscreeningcontentfromsustainabilityassessmentbodies.WecomparedtheserequirementsagainstthecurrentstateofSysmexʼsCSRactivities,extractingandidentifyingrelatedaspects.
WethenconductedanoverallassessmentoftherelatedaspectsidentiﬁedinSTEP1
alongtwoaxes:thedegreeofimportanceforSysmexʼsstakeholders(thesizeoftheimpactondecision-makingbystakeholders)and,fromtheperspectiveofrisksandopportunities,thedegreeofimportancetoSysmex(thesizeoftheCompanyʼsimpact
ontheeconomy,environment,andsociety).Throughthisprocess,wediscoveredthemostimportantissuesrequiringpriorityinitiatives.
ThematerialitiesorganizedasaresultofSTEP2wereapprovedatamanagement
meetingchairedbythechairmanandCEO.

STEP1:UnderstandandOrganizetheIssues- 12 -

STEP2:Prioritize
Sysmexʼsbusinessactivitiesimpactsocietyinvariouswaysthroughoutthevaluechain.TheSysmexGroup
comprehensivelyevaluatestheseimpactsalongtwoaxes,accordingtothedegreeofimportanceforSysmexʼsstakeholdersand,fromtheperspectiveofrisksandopportunities,bythedegreeofimportancetoSysmex.Wethenselectaspectsoftopmostimportancerequiringpriorityinitiatives.TheCompanycontributestosocietybypromotingCSRinitiativesacrossthevaluechain.

RecognizedSocialIssuesandExpectationsofSysmex

Inadvancedcountries,aspopulationsagetheneedisgrowingtoreducehealthcare
costsandextendhealthylifespans.Emergingmarketsanddevelopingcountries,
meanwhile,facetheissuesofbuildinghealthcareinfrastructuresinlinewithpopulationgrowthandensuringtheavailabilityofhealthcare.Werecognizetheneedtocontributetotheresolutionofthesevarioushealthcareissuesthroughresearchanddevelopment.

MainCSR-RelatedAspects*
Resolutionofmedicalissuesthroughbusinessactivities
Improvementinaccessibilitytomedicalservicesbymeanssuchasfamiliarizing
products
Securingofproductqualityandsafety
Environmentalconsiderationthroughtheproductlifecycle

RecognizedSocialIssuesandExpectationsofSysmex

Thescopeofcorporateresponsibilityisbroadening.Inadditiontothequalityofrawmaterials,companiesarebeingcalledupontotakeintoaccounthumanrights,labor
practicesandconsiderationfortheenvironmentintheirprocurementactivities.We
believeintheimportanceofworkingwithourbusinesspartnersfortheresponsible
provisionofproductsandservices.

MainCSR-RelatedAspects*
Securingofproductqualityandsafety
Assessmentandmanagementofthesupplychain
Compliance
Environmentalconsiderationthroughtheproductlifecycle- 13 -

RecognizedSocialIssuesandExpectationsofSysmex

Inrecentyears,societyʼsdemandshaveincreasedinrelationtoproductqualityandsafety.Accordingly,webelieveintheimportanceofthoroughcompliancewithlaws,
regulationsandstandards,andassuranceofhighproductqualityandsafety.
MainCSR-RelatedAspects*
Securingofproductqualityandsafety
Reductioninenvironmentalburdenthroughactivitiesatbusinessoﬃces
Environmentalconsiderationthroughtheproductlifecycle
Compliance

RecognizedSocialIssuesandExpectationsofSysmex

Webelieveintheimportanceofaddressingenvironmentalissuessuchasreducing
GHGsthroughimproveddistributioneﬃciencyandraisingourrecyclingrate.

MainCSR-RelatedAspects*
Environmentalconsiderationthroughtheproductlifecycle

RecognizedSocialIssuesandExpectationsofSysmexAsaglobalcompany,wedevelopbusinessincountriesandregionsthatface
healthcareissues,andwearecalledupontohelpaddresstheseissues.Furthermore,
webelieveintheimportanceofcreatinglong-term,trust-basedrelationshipswithcustomersthroughinitiativestoenhancecustomersatisfaction,appropriate
informationdisclosure,andastableproductsupply.

MainCSR-RelatedAspects*
Resolutionofmedicalissuesthroughbusinessactivities
Improvementinaccessibilitytomedicalservicesbymeanssuchasfamiliarizing
products
Appropriatedisclosureofinformationregardingproductsandservices
Compliance- 14 -

RecognizedSocialIssuesandExpectationsofSysmex

Webelieveintheimportanceofbuildinglong-term,trust-basedrelationshipswithcustomersthroughinitiativestoboostsatisfaction,thecollectionofquality
informationgloballyandinatimelymanner,responsesintheeventofproblems,andsharinginformationgloballyaboutqualityissuesandmalfunctions,aswellascorrectiveandpreventiveaction.
MainCSR-RelatedAspects*
Reductionofenvironmentalburdenthroughactivitiesatbusinessoﬃces
Appropriatedisclosureofinformationregardingproductsandservices
Compliance* CSR-relatedaspects:AspectsselectedafteranalyzingGRIGuidelines(G4),UnitedNationsSustainabilityDevelopmentGoals(SDGs),ISO26000andotherinternationalguidelines,screeningcontentfromSRIandotherassessmentbodies,andreﬂectingonthestatusofSysmexʼsCSRactivities.

SysmexʼsMaterialityMatrix

STEP3:ConﬁrmSuitabilityandEstablishMateriality
ThematerialitytopicsorganizedasaresultofSTEP2wereapprovedatamanagementmeetingchairedbythe
ChairmanandCEO.
Pleaseclickheretoseethematerialitytopicsthatwereidentiﬁed.

- 15 -

Resolution of Medical Issues through Products and Services

ResolutionofMedicalIssuesthroughBusinessActivities
AnR&DStructureThatGeneratesaVarietyofTechnologies

Sysmexdevelopstechnologyplatformstoanalyzegenes,proteinsandcells.Throughtheirmultifacetedapplication,wewillcreatenewtestinganddiagnostictechnologiesthatareusefultopatients.AtTechnopark,ourhubforR&D,
avarietyofresearchersandengineersinahostofﬁeldscollaborateandengageinR&Doninstruments,reagents,andsoftwareinresponsetocustomerneeds.InApril2019,weopenedTechnoparkEastSite,abio-diagnostic
reagentbase.BioPort,oneofthebaseʼsfacilities,developsreagentsubstancesandutilizesreagentsʼanalytical
functionstoaugmentreagentperformanceandquality,aswellascontributingtofasterdevelopment.WehavebuiltaglobalR&DstructurecomprisingR&DfacilitiesintheUnitedStates,Germany,andothercountries.
Inaddition,throughopeninnovationwearepursuingcollaborationwithresearchinstitutes,universities,andmedicalinstitutionsinJapanandaroundtheworld.Aspartofthiseﬀort,wehavesetupanopeninnovationlab
withinTechnopark,wherewecanconductcollaborativeR&DwithresearchersfromoutsidetheCompany,andwearepromotingR&Dtowardtherealizationofpersonalizedmedicine.
ClickherefordetailsonourR&Dstructure.
Clickhereforinformationonopeninnovation.

CancerGenomicMedicineInitiatives
Inadditiontoaconﬁrmeddiagnosis,inrecentyearscancertreatmentrequiresnumeroustestsusinggenesandproteinsforeﬃcacyprediction,recurrencemonitoring,andotheraspectsoftreatment.Onesuchaspect,clinicalsequencingtestsforcancer,involvesthesimultaneousmeasurementofseveralhundredgenesintumortissue,comprehensivelyproﬁlingabnormalitiesinapatientʼscancer-speciﬁcgenes.Thisproﬁlingprovidesuseful
informationtohelpincancerdiagnosisandtreatment,includingtheselectionofanti-cancerdrugs.
SysmexhasdevelopedtheOncoGuide™NCCOncopanelSystem,foruseincancergenomeproﬁling,incollaborationwiththeNationalCancerCenter.ThissystemwastheﬁrstinJapantoreceivemanufacturingandmarketingapprovalfollowingdesignationundertheMinistryofHealth,LabourandWelfareʼsSakigakeDesignation
System.ThesystemwaslaunchedinJanuary2019,andRIKENGENESIShasbegunprovidinganassayservice.On
June1,2019,thisbecametheﬁrstcancergenomeproﬁlingsysteminJapantoreceiveinsurancecoverage.Thisisexpectedtoincreaseopportunitiesformorepatientstoreceivetesting.

ProvisionofTestsThatReducetheBurdenonPatients
Hemophiliaiscausedbyadeﬁciencyinacoagulationfactor,whichcauseshemostaticirregularity.Diagnosisandtreatmentmonitoring
requirequantitativetestingofthecoagulationfactor.Inthepast,tests
usinganAPTT1reagentwerewidelyused.However,withthismethod,measurementvaluesareknowntodeviate,dependingonthetypeofreagentused.Inrecentyears,demandfortestsusingchromogenic
assayhasemerged.Withchromogenicassay,drugstoextendthehalflifeofcoagulationfactors2areexpectedtoreducetheburdenon- 16 -

RevohemFIXChromogenicpatientsbydecreasingthefrequencyofintravenousinjections,andthechromogenicassayhasdemonstrated
clinicalusefulnessinpost-therapeuticmonitoring.
InadditiontoRevohemFVIIIChromogenic,abloodcoagulationfactorVIIImeasurementkitwhichhelpstodiagnoseandassistinthetreatmentofhemophiliaA,inDecember2018SysmexlaunchedRevohemFIXChromogenictohelpdiagnoseandassistinthetreatmentofhemophiliaB.RevohemFIXChromogenicistheﬁrstkitonthemarket
inJapanformeasuringcoagulationfactorIXinbloodplasmausingchromogenicassayasitsmeasurement
principle.Withthisproduct,Sysmexaimstoenhancethequalityoftestingandhelpreducepatientburden.
Inaddition,usingcurrentmethods,measuringthefunctionofhigh-densitylipoprotein(HDL),whichtransports
cholesterolcloggingthearteriestotheliverforrecovery,wascomplicated.Obtainingstabletestresultsquicklywasanissue,asobtainingconsistentmeasurementvalueswasproblematicandtestrequiredseveraldays.ThroughjointresearchbytheDivisionofEvidence-BasedLaboratoryMedicine(Sysmex)andtheKobeUniversityGraduate
SchoolofMedicine,SysmexhascreatedanewmeasurementmethodforassessingHDLfunction.ThismethodusestheCompanyʼsplatform,theHI-1000̶anAutomatedHigh-sensitiveImmunoassaySystemforResearch
Applications̶toautomatethisnewmeasurementsystem,allowingHDLfunctiontobeassessedinaround30
minutes.InDecember2018,webeganprovidingHDLfunctionmeasurementasaresearchassayservice.Throughthisservice,weaimtoaidintheamassingofbroad-rangingclinicalevidence,includingHDL-targeteddrug
discoveryandepidemiologicalresearch,andcontributetowardthecreationofnewmethodsfordiagnosingandtreatingatherosclerosis-relateddiseases.
1 Activatedpartialthromboplastintime(APTT):Thistestingparameterisusedwhendeterminingactivationandabnormalities
amongintrinsiccoagulationfactors.Thisparameterisusedalongwithprothrombintime(PT)todetermineactivationandabnormalitiesamongextrinsiccoagulationfactorswhenscreeningforhemostaticfunction.
2 Thesedrugsextendthehalf-lifeofbloodplasmabeyondthatofconventionalbloodcoagulationfactordrugs,allowingforregularadministrationonlyonceeverythreetoﬁvedays̶oronceperweekdependingonthepatientʼsdiseasestate.Suchdrugsarethereforeexpectedtodecreasethefrequencyofintravenousinjection,reducingtheburdenonthepatient.

ImprovementstoHealthcareEnvironmentsUsingIT
InMarch2018,SysmexlaunchedCaresphere™,anewnetworksolution.
Caresphere™utilizestheInternetofThings(IoT)andtheCloudtolinkandanalyzeavarietyofinformationinrealtime,suchasthatfromtestinginstrumentsandlaboratoryinformationsystems.Inaddition,Caresphere™providesastandardizedglobalplatformthatisseamlessandsafe.Thisplatformfacilitatescentralizedinformation
managementtoreinforceoperationaleﬃciencyandqualitycontrolinhospitalsandcommerciallaboratories.This
solutionﬂexiblyextractsinformationandmakesitvisibletohelpincreaseoperatingeﬃciency,raisequality,andenhancepatientsatisfaction.
Inthefuture,weintendtoexpandtheplatform,developingapplicationsandservicesforregionalhealthcare
facilitiesandthebroadrangeofhealthcareprofessionalsinvolvedwiththem.Weaimtooﬀersolutionsthathelp
improveproductivityandqualityinclinicaltestingandhealthcareasawhole.
ClickhereforinformationonCaresphere™,anewnetworksolution.
ClickhereforinformationonoﬀeringsolutionsutilizingIT.

- 17 -

Resolution of Medical Issues through Products and Services

ImprovementinAccessibilitytoMedicalServicesbyMeanssuchasFamiliarizingProducts
Peopleinsomepartsoftheworldhavediﬃcultyinreceivingappropriatehealthcareduetopovertyorbecause
healthcareenvironmentsandsystemsforprovidinghealthcareareunderdeveloped.
Addressingoneofitsresponsibilitiesasacompanydevelopingitsbusinessglobally,Sysmexisworkingtoimproveaccesstohealthcaresothatasmanypeopleaspossiblecanreceiveappropriatemedicalcare.

InitiativesTargetingtheThreeMajorInfectiousDiseases
Knownasthethreemajorinfectiousdiseases,HIV/AIDS,tuberculosis,andmalariaclaimaboutthreemillionlives
eachyear.Ofthemanyinfectiousdiseasesinexistence,thesethreehavelongexistedonaglobalscale.Inrecent
years,thespreadoftherapeuticdrugsandvaccineshashelpedtostemthescaleofinfection,buteconomic,socialandculturalfactorsalsocomeintoplay,andthemedicalservicesrequiredforpreventionandtreatmenthavenotyetreachedmanypoorandsociallydisadvantagedpeople.Impairedhealthcanalsoaﬀecteconomicgrowth,asitlowerslaborcapabilities,reducesproductivity,andleadstorisinghealthcarecosts.*
Byleveragingthedetectiontechnologieswehaveaccumulatedintheareaofclinicaltesting,Sysmexismoving
forwardwiththedevelopmentofproductsthatassistindiagnosingdiseases.Wearealsocollaboratingwithgovernmentandacademiaoninitiativestoaddressthethreemajorinfectiousdiseases.
* Source:“KnowingtheThreeMajorInfectiousDiseases”,FriendsoftheGlobalFund,Japan

HelpingImprovetheQualityofHIVDiagnosisandTreatmentinEmergingMarketsandDevelopingCountries

Aroundtheworld,36.9millionpeoplearelivingwithHIV,particularlyinAfrica.1TeststomeasurethenumberandpercentageofCD4+
lymphocytesplayanimportantroleindeterminingtreatmentmethods
andmonitoringtreatmenteﬀectsforHIV-positivepatients.
SysmexprovidestheCyFlow™CounterSystem,aCD4+lymphocyte
testingsystemdevelopedandproducedbySysmexPartec,inemergingmarketsanddevelopingcountries.Thissystemmeasures,
CyFlow™Counter
withinthreeminutes,thenumberandpercentageofCD4+
lymphocytesintheblood.Inadditiontobeingcompactandportable,thesystemiseasilymaintained,facilitating
testingthatissimple,swift,andstable.
InAugust2018,Sysmexobtainedprequaliﬁcation2forthissystemfromtheWorldHealthOrganization(WHO).
WHOprequaliﬁcationisacertiﬁcationsystemindicatingWHOendorsementofperformance,helpingtoprovide
peaceofmindwhenusingmedicalinstrumentsandmedicinesincountrieswithlimitedmedicalresources.The
Companyistakingthisprequaliﬁcationasanopportunitytomakefurtherinroadsinintroducingthesystemincountrieswithlimitedmedicalresources.Indoingso,wewillhelpimprovethequalityofHIVdiagnosisandtreatmentinemergingmarketsanddevelopingcountries.

- 18 -

1 Source:Numberofpeople(allages)livingwithHIV(WHO,2017)
2 WHOprequaliﬁcationaimstoensurethatdiagnostics,medicines,vaccinesandimmunization-relatedequipmentanddevicesforhigh-burdendiseasesmeetglobalstandardsofquality,safety,andeﬃcacy,inordertooptimizetheuseofhealthresourcesandimprovehealthoutcomes.Thesystemwasestablishedin2001inresponsetotheHIV/AIDSpandemic.Today,itisusedinemergingmarketsanddevelopingcountriesasareferencelistforpurchasing.OrganizationssuchastheGlobalFundgivepurchasingprioritytoproductswiththisprequaliﬁcation.

http://www.who.int/topics/prequaliﬁcation/en/

InitiativestoEliminateMalaria

Malariaisoneofthreemajorinfectiousdiseases.Althoughthenumberofcaseshastrendeddownwardoverthepastseveralyears,eachyear
some200millionpeopleareinfectedandaround440,000diefromthedisease.1Africaaccountsformorethan90%ofthesedeaths,withonechildundertheageofﬁvelosingitslifetothediseaseeverytwominutes.2
Toeliminatemalaria,Sysmexisworkingtoimproveaccesstohealthcarethroughitstestinganddiagnosticdomains.
MalariaConsortiumInitiatives
InApril2019,theAutomatedHematologyAnalyzerXN-31,anew
productinthehematologyﬁeld,obtainedCECertiﬁcationincompliancewiththeEuropeanIVDDirective.
Accordingly,wearelaunchingtheanalyzerinEurope.Todate,microscopesandrapiddiagnosistestshavebeenusedformalariatesting,butsuchtestingcantakefrom15to30minutes,andmicroscopetestingrequiresskilled
technicians.Bycomparison,theXN-31candetermineinapproximatelyoneminutewhetherredbloodcellsareinfectedbymalariaparasites.Theanalyzerisalsocapableofindicatingthequantityofinfectedredbloodcellsandthespeciesofmalarialplasmodia.InclinicalevaluationsinSouthAfricaandIndia,theXN-31determinedthepresenceofredbloodcellsinfectedbymalariaparasiteswithahighdegreeofsensitivityandspeciﬁcity.Asaclinicalapplication,therefore,theinstrumentcanbeusedasadiagnosticaidformalaria.3TheCompanywill
promoteeﬀortstoobtainregulatoryapprovalinvariouscountries.Throughbroad-basedintroductionoftheproductincountrieswheremalariaisendemic,andinadvancedcountriesthatareworkingtopreventandmanage
importedmalariacases,wewillcontributetoglobalinitiativestoeliminatemalaria.
Since2016,SysmexhasbeenparticipatingintheMalariaConsortium,ajointeﬀortbyindustry,government,andacademia,andwearetakingaleadingroleintheﬁeldofbloodtesting.InApril2018,theMalariaConsortium
proposedtotheJapanesegovernmentthe"PPP(Public-PrivatePartnership)fromJapanforMalariaElimination"inAsiaandAfrica.ItaimstoeliminatemalariabycombiningJapanesecompanies'technologies.
1 Source:WHOWorldMalariaReport2018
2 Source:Malarianomore.org.uk
3 Diagnosisisnotpossibleusingtheseresultsalone.Aconﬁrmeddiagnosisistheresultofadoctorʼsoveralljudgment,including
theuseofotherclinicalinformation.

ParticipatingintheGlobalHealthInnovativeTechnologyFund(GHITFund)
Since2015,SysmexhasparticipatedintheGlobalHealthInnovativeTechnologyFund(GHITFund)whichstatesits
visionforactionas“oneinwhichthecrushingburdenofinfectiousdiseasenolongerpreventsbillionsofpeopleinthedevelopingworldfromseekingthelevelofprosperityandlongevitynowcommonintheindustrializedworld”.
TheGHITFundhasentereditssecondphaseofactivity(2018-2022),shiftingfromitsinitialfocusonproductdevelopmenttoactivitiestoprovidetheseproductstothepeoplewhoneedthem.WewillcontinuetoparticipateintheFundʼssecondphaseactivities.Bypromotinginitiativesaimedatdevelopingandprovidingnewreagentsfor
infectiousdiseasesthroughJapanesetechnologicalinnovation,wewillcontributetotheeradicationofinfectious
diseasesindevelopingcountries.
- 19 -

HelpingtoRaiseLocalHealthcareLevels
Sysmexworkstopromotethedevelopmentofhealthcareinfrastructureandraisehealthcarelevels.Aspartofthis
initiative,weprovideexternalqualitycontrolsupportinseveralAsiancountriesandengageinothermeasurestoenhancethequalityofclinicaltesting.InAfrica,weworkwithorganizationsfocusingoninternationalcooperation,suchastheMinistryofForeignAﬀairsofJapanandtheJapanInternationalCooperationAgency(JICA),tohelp
educatehealthcareworkersandprovideproductsandservices.

HelpingtoImprovetheHealthcareEnvironmentintheRepublicofGhanabyPromotingtheDisseminationofAutomatedUrinalysisDiagnosisTechnology
Africancountriesareseeinganincreaseinthenumberofpeoplewithnon-communicablediseases,suchascancer,diabetesandrenal
disease.Prevention,earlydetection,andearlytreatmentareimportanttocounterNCDs.However,urinalysistesting,whichisaneﬀectiveandsimplescreeningmethod,hasnotbeenwidelyadopted.Furthermore,
Kick-oﬀceremony
urinalysistestingperformedmanuallymayleadtounreliabletest
results.
Againstthisbackdrop,Sysmexʼsproposal,“DisseminationofAutomatedUrinalysisDiagnosisTechnologyinthe
RepublicofGhana”,wasselectedunderJICAʼsCollaborationProgramwiththePrivateSectorforDisseminating
JapaneseTechnologyfortheSocialandEconomicDevelopmentofDevelopingCountries.
InadditiontointroducingSysmexʼsfullyautomatedurinalysistestingsystematanationalteachinghospitalin
Ghana,wewillprovidetrainingprogramsforlocalhealthprofessionalsonclinicalvalue,testqualitymanagement,
andanalyzermaintenance.Throughthisproject,Sysmexaimstocontributetotheprevention,earlydetection,andearlytreatmentofNCDsinGhana.

SupportingtheConﬁgurationofQualityControlStructuresatClinicalLaboratoriestoMatch
InternationalStandards
Sysmexprovidedsupportforthecreationofaclinicallaboratory
qualitycontrolsystemintheRepublicofNamibia,whichfaces
shortagesofhealthcarepersonnelandaninsuﬃcienthealthcare
infrastructure,aswellastheissueofensuringthequalityofhealthcare.
Sysmexintroduceditsproductsatthreefacilitiesunderthejurisdiction
MentorshiptrainingoftheNamibiaInstituteofPathology,andprovidedtrainingthroughamentorshipprogram*thatmakesuseoftheSysmexQualityGuidanceManual̶aqualitycontrolsystemforclinicallaboratoriesconformingtointernationalstandards(ISO15189).
TodateinAfrica,wehavealreadyengagedinthesametypeofinitiativestoraiselaboratoryqualityintheRepublicofZambiaandtheRepublicofZimbabwe.Wewillusethistrackrecordasasteppingstonetopromotehorizontal
developmentinsurroundingAfricancountries.

* Ratherthansimplymanagingpeople,mentorshipistheconceptofseekingthegrowthandsuccessofallpeoplerelatedtoabusinessaftermakingtheorganizationʼsdirectionsandvaluesclear.Thisconceptencompassesmanagementthatmotivatespeople,providesguidanceonpositionsandskillsthatleadtowardenhancedcapabilities,andprovidesaframeworktoinvigorateanorganization.

- 20 -

ConductingScientiﬁcSupportActivitiestoStandardizeandRaisetheQualityofClinical
TestingTodate,Sysmexhasenteredintoagreementswithgovernmentinstitutions,corehospitals,universities,andotherinstitutionsinChina,Mongolia,Cambodia,Myanmar,Thailand,andthePhilippinestoprovidescientiﬁcsupport
activities.
InMongolia,Sysmexcontinuestoprovidesupportactivitiesintheﬁeldsofhematology,clinicalchemistry,and
immunochemistry.In2017,weexpandedthissupporttoincludetheﬁeldofbloodmorphologytesting.Inaddition
toprovidingtechnologicalandacademicexpertisetolocalclinicallaboratorytechnologists,SysmexcontributestotheimprovementofthelevelofhealthcareinMongoliabysupportingtheconstructionandoperationofanationallyimplementedexternalqualitycontrolframeworkforbloodmorphologytesting.

OurRecordofExternalQualityControlServicesinAsia
Country

Serviceresults

Mongolia

Conductedexternalqualitycontrolinthehematology,clinicalchemistry,immunochemistryandbloodmorphologytestingﬁelds

Myanmar,Philippines,
Cambodia,andThailand

Conductedexternalqualitycontrolinthehematologyﬁeld

OtherSupportfortheEducationofHealthcareProfessionals
Inadditiontopreparinghealthcareinfrastructureinplace,havingappropriatelytrainedhealthcareprofessionalsisanessentialpartofimprovingaccesstohealthcare.Sysmexprovideseducationalsupporttoraisethequalityofclinicallaboratoriesandtostandardizeandraisethequalityofclinicaltesting.Wealsoconductseminarsandstudy
sessionstargetinghealthcareprofessionals,impartingleading-edgescientiﬁcinformation.
ClickhereforinformationonCustomerRelations.

- 21 -

Responsible Provision of Products and Services

SecuringofProductQualityandSafety
ProductQualityandSafetyPolicies
Sysmexhasconstructedasystemtoensurecompliancewithlawsandregulationsaroundtheworldbasedonour
QualityPolicy,ourCoreBehaviors,andtheSysmexCorporationQualityCompliancePolicy,andweactaccordingly.

QualityPolicy

Byshapingtheadvancementofhealthcare,ourglobalbusinessactivitiescontributetothecreationofa
fulﬁllingandhealthysociety.

CoreBehavior

1.Weunderstandourcustomersʼneeds,andprovideproductsandsolutionsthatmeetorexceedtheir
expectations.
2.Weactbasedonourcustomersʼviewpointsbyrealizingthat"Qualityiscustomersatisfaction".
3.Weseektoreassureourcustomersbyestablishingthehighestqualityassurancestandards,andusingthemtoenhancethequalityofallaspectsofourbusiness.
4.Wecontinuallycreateinnovativevalueforourstakeholdersbydevelopingandapplyingnewandunique
technologiesandknowledge.
5.Wecomplywithallrelevantnationalorregionalregulationsandstandardstoprovidesafeproducts.
6.Wemaintainandcontinuallyimprovetheeﬀectivenessofourqualitymanagementsystem.
7.Weestablishqualityobjectivesconsistentwiththisqualitypolicy,andmeasureourperformanceagainstthem.
RevisedMay2007

QualityManagement

BuildingaGlobalQualityManagementSystemAllofSysmexʼsproductionfacilities*haveobtainedISO9001orISO13485certiﬁcation.Outofthe77companies
intheSysmexGroup,33havebeenISO9001certiﬁedand19havebeenISO13485certiﬁed.Toensurethatthesemanagementsystemsareproperlyimplemented,weconductmanagementreviewsandqualityauditsofmajorGroupcompanies.Inﬁscal2018,33casesofnonconformitywereidentiﬁedinaninternalqualityaudit,andone
casewasidentiﬁedinanexternalqualityaudit.Alloftheseissueshavebeenresolved.
Inaddition,weregularlyholdaGlobalRAQA(RegulatoryAﬀairsQualityAssurance)Meeting,atwhichpeopleinchargeofqualityassuranceatGroupcompaniesinJapanandoverseasgather.Inthisway,weareworkingtosharequalityinformationthroughouttheGroupandreinforceourQAstructure.
* Whollyownedsubsidiaries- 22 -

SustainableImprovementPrograms

ReinforcingStructuresforMaintainingandEnhancingQuality
Usedinlaboratorytesting,Sysmexʼsproductsplayavitalroleinprotectingpeopleʼslivesandhealth.Beingfully
awareofthisresponsibility,Sysmexismakingconstanteﬀortstomaintainandimproveproductqualitybybuilding
varioussystems,aswellascomplyingwithsafetystandardsaroundtheworldinthedesignanddevelopment
stages.
Intheproductdevelopmentstage,weverifyproductqualitybysettingﬁve"qualitygates"intheprocessleadinguptomarketlaunch.Also,whenwemarketproductsthataremanufacturedbyothers,weverifytheirqualitybyconductingauditsofthemanufacturersandmeticulouslyinspectingtheproducts.Aswellastheseeﬀorts,intheunlikelyeventofadefectiveproductwehavesystemsinplacetoquicklyidentifyandrespondtotheproblem.
Atfactorysites,eachmonthwemonitormanufacturingprocessesandthestatusofsupplierconformity.We
stipulateappropriatequalityimprovementsforsupplierswithhighnonconformityrates,andhaveasystemtoensurequalitythroughregularqualityaudits.Inaddition,ourglobalqualitycomplaintprocessingsystemallowsustogatherqualityinformationinatimelywayfrommarketsaroundtheworld.Whenwereceiveinformationaboutaproblemormalfunction,weimmediatelylookintothecauseandceasedistributionoftheproduct.Sharing
informationgloballyaboutproblemsandmalfunctions,aswellascorrectiveandpreventiveactions,helpsus
maintainandenhanceproductquality.

ProvidingHighQualityProductsandServicesthroughThird-PartyCertiﬁcationToenhancecredibility,wearestrengtheningourqualityassurancesystemregardingproductinspectionresults.
Throughtheseeﬀorts,SysmexInternationalReagents,whichproducesreferencematerials,receivedISOGuide34
certiﬁcationinApril2018,aninternationalstandardconcerningthecompetenceofreferencematerialproducers.
ThiswastheﬁrstISOGuide34certiﬁcationgrantedinthehematologyﬁeldinJapan,whichcertiﬁesamanufacturerʼscompetencetoprovidereferencematerialsofproperquality.Thiscertiﬁcationwillstrengthenourcredibilityconcerningthequalityofdatainourproductsandservices,enablingourcustomersinglobalclinicallaboratoriestoverifytheirowncompetencetoprovidepropertestdata.
Sysmexhasobtainedthefollowingadditionalcertiﬁcations:
ISO/IEC17025(Generalrequirementsforthecompetenceoftestingandcalibrationlaboratories)
ISO/IEC17043(Conformityassessment̶generalrequirementsforproﬁciencytesting)ISO15195(Laboratorymedicine̶requirementsforthecompetenceofcalibrationlaboratoriesusingreference
measurementprocedures)

EmployeeTraining

FocusingonSpecializedQualityandSafetyTrainingInadditiontoqualitypolicyeducationforallemployees,SysmexCorporationconductsbasicandspecializedquality
educationtargetingspeciﬁcdepartmentsandjobtypes.
Asacompanythatprovidesproductsandservicesinmorethan190countriesandregionsaroundtheworld,we
conducttrainingonindividualcountriesʼregulatorysystemsforengineersindevelopmentdivisions,ensuringthatwedevelopproductsinaccordancewithapplicablelawsandregulations.

- 23 -

ActivitiesinFY2018(Examples)
Company

Activity

SysmexCorporation

ConductedtrainingonGoodVigilancePractice(GVP)forsafetymanagement
employeesinchargeofmanufacturing,sales,andinvestigationofdefects;thistrainingwasintendedtoensureanaccurateunderstandingofhowtogatherandusesafetymanagementinformationrelatedtothecausesofhealthhazards(784
employees)
ConductedtrainingonourQualityPolicy,SysmexGroupʼsqualityobjectivesandregulationsconcerningQMS(i-SquareandKakogawaFactory,389employees)

SysmexInternationalReagentsConductedtrainingonourQualityPolicyandSysmexGroupʼsqualityobjectives(OnoFactoryandSeishinFactory,265employees)

SysmexMedica

ConductedtrainingonourQualityPolicyandSysmexGroupʼsqualityobjectives(145employees)

SysmexRA

ConductedtrainingonourQualityPolicyandSysmexGroupʼsqualityobjectives(195employees)

SysmexEurope

Conductedtrainingoninformationmanagementsystems,includingquality
management,environment,andenergyinformation
Conductedtechnicaltrainingonaperiodicalbasisforallemployeessubjecttolaws
pertainingtomedicaldeviceconsultants(primarilythoseinchargeofsales,
marketing,andservice)- 24 -

Responsible Provision of Products and Services

AppropriateDisclosureofInformationRegardingProducts
andServices
QualityandSafetyInformation

SharingCustomerFeedbackwithintheGroupAdirectlinkexistsbetweenamanufacturerʼsabilitytoprovidesafe,qualityproductsandthetrustitengenders.
SysmexestablishedthePost-marketingQualityAssuranceDepartment,whichcontrolsinformationregardingthequalityandsafetyofproducts.ItsfunctionistoﬁeldthevariousinquiriesitreceivesfromoutsidetheCompany,aswellastoinvestigateandanalyzetheinformationitreceives;sharethisinformationwiththedesign,manufacturing
andotherdivisions;andimprovequality.Inaddition,wehaveputinplaceastructureforincorporatingthis
informationinthenextgenerationofproducts.
ProductQualityandVigilanceControlSystem

ProductRecallandRepairInformationPostedonOurWebsite

Sysmexpostsinformationaboutproductrecallandrepaironitswebsiteunder“ImportantProductNotices”.
Pleaseclickhereforimportantproductnotices.(InformationforJapanesemarket)

WorkingAggressivelytoStampoutCounterfeitReagentsToassureaccuratetestingresults,SysmexasksitscustomerstouseSysmex-brandedinstrumentsandreagents
together.Inrecentyears,however,reagentswhosenamesandcontainershapeshavebeendisguisedtolooklike
Sysmexreagentshavebeenfoundincirculationinsomeareas.Theuseofsuchcounterfeitreagentscannot
guaranteethereliabilityoftestingresultsand,insomecases,canbeharmfultopatients'health.
Forthisreason,Sysmexcontinuouslymonitorsmarketsforcounterfeitreagents.Whentheyarediscovered,we
workwithlocalgovernmentinstitutionsandjudicialbodiestoensuretheswiftandthoroughenforcementofourintellectualpropertyrights.Wealsocautionmedicalinstitutionsagainsttheuseofcounterfeitreagentsbyplacing
advertisementsinnewspapers.

- 25 -

Responsible Provision of Products and Services

AssessmentandManagementoftheSupplyChain
CoreBehaviors
Wedelivercommitmenttoourclientcompaniesthroughbroad-rangingpartnerships.Westrivetobeacompany
thatcangrowinstepwithourtradepartners,throughrespectandmutualtrust.

SupplyChainManagement

PromotingSociallyResponsibleProcurementinOurSupplyChain
Sysmexconsidersprocurementfundamentaltosupportingitsbusinessactivities.WehaveformulatedaprocurementpolicyinlinewithourCoreBehaviors,andweselectsuppliersandbuildoursupplychainonthatbasis.Wehavealsocreatedgreenprocurementstandardsthatindicateourfundamentalperspectiveregarding
environmentalconsiderationinrelationtoprocurementactivities.
SysmexhaspublicizeditsstatementontheSysmexUKwebsite,indicatingitsappropriateresponsetotheUK
ModernSlaveryAct,whichwentintoeﬀectinMarch2015andprovidesfortheeliminationofforcedlabor,childlabor,humantraﬃcking,exploitation,andothersuchpracticesinthesupplychain.
Clickhereforinformationongreenprocurement.
ClickhereforinformationontheUKModernSlaveryAct(SysmexUKwebsite).

ProcurementPolicyIn"shapingtheadvancementofhealthcare,"theMissionsetforthintheSysmexWaycorporatephilosophy,
wedelivercommitmenttoourbusinesspartnersthroughequitableandfairprocurementactivities.Wealso
strivetobeacompanythatcangrowinstepwithourtradingpartnersinaspiritofmutualtrustandencouragement.Operatinginstrictcompliancewithlaws,regulations,andcontracts,andadheringtohighethicalstandards,wecarryoutconsistentprocurementofcomponentsandrawmaterialsthatmeetthelevelsofqualityrequiredbyhealthcareproviders.Wecloselyfollowthesepoliciesinourendeavorsto
supplyproductsthatcustomersworldwidecanusewithconﬁdence.Similarly,wehopethatourbusiness
partnerswillcooperatewithusinthefollowingsevenareasaswecontinuetocreateandenhanceuniqueandcreativevalues.
Weaskourvaluedbusinesspartnersto:
1.Assurequalitytotherequisitedegreeforhealthcareproducts.
2.Buildasystemforreliablesupply.
3.Reﬁnetechnologicalcapabilitiesthatcontributetothedevelopmentofhealthcare.
4.Createstablebusinessfoundationsandformulatebusinesscontinuityplans(BCP).
5.PromotebusinessactivitiesandCSRincompliancewiththelaws,regulationsandsocialconventionsofhostcountries.
6.Carryoutenvironmentalmanagementtohelpconservetheglobalnaturalenvironment.
7.Supplyproductsatreasonablepricesandengageinaggressivecost-reductionprograms.
RevisedMarch2014- 26 -

ConductingCSRSurveys
ToconﬁrmitsbusinesspartnersʼCSRactivities,SysmexCorporationconductssurveysofexistingandnewbusinesspartnersonthestatusoftheseactivities.Inﬁscal2018,wesurveyedsome230existingbusiness
partnersandthreenewones.Theimplementationratiowas85%,exceedingourtargetof80%.Inﬁscal2019,weareaimingforanimplementationrateof90%orhigher,andwewillfollowuponCSRsurveyresults.Wealso
conductedsurveysofsomeTier-2suppliers.
Forthesurveysofexistingandnewtradingpartners,weusetheCSR/SustainableProcurementSelf-Assessment
ToolSet,whichwasdevelopedbyGlobalCompactNetworkJapan.Thissurveycoversanumberofitems,including
thoserelatedtohumanrights,laborpractices,corruption,theenvironment,andconﬂictminerals.Sysmex
Corporationhasbeeninvolvedasasubcommitteememberintheproductionofthistoolandothertypesofoutputs.
WeelectnottoconductbusinesswithnewbusinesspartnerswhohaveproblemswiththeirCSRinitiatives.In
additiontoCSRsurveys,weconductmanagementinterviewswithnewbusinesspartners.Weconductthesame
sortofinitiativesforoverseaspartners.Inparticular,personnelinchargeofprocurementmakelocalvisitstodeterminethestatusofchildlaborandtheworkplaceenvironmenttoconﬁrmthatnoproblemsexist.
ClickhereforinformationontheCSR/SustainableProcurementSelf-AssessmentToolSet,thecommonCSR
surveyformpreparedbyGlobalCompactNetworkJapan.

ImprovingtheQualityofSuppliedPartsandRawMaterials
SysmexdesignatesaQualityAssuranceAgreementthatclearlydeﬁnesqualityrequirements.Counterpartiessign
thisagreementafterconﬁrmingtheirunderstandingofourprocurementpolicy.Weconﬁrmthequalityofsuppliedpartsandconductqualityauditswhenwedeterminethatcorrectiveorpreventivemeasuresareneeded.
Weconductqualityauditsofnewsuppliersandensurethatappropriatequalitycontrolisinplace.Wealsoconductperiodicqualityassessmentofexistingtradingpartnersinaneﬀorttomaintainandimprovequality.

RelationsintheSupplyChain
AtSysmex,westrivetostrengthenourrelationshipswithtradingpartnerssowecanconductbusinesstogether
basedontheirunderstandingofourbusinessdirectionsandprocurementpolicy.
Inﬁscal2018,weheldapartnersʼcelebrationwithathemeof“gratitudeandchallenge”forourmajortrading
partnersinJapanontheoccasionofour50thanniversary.There,wecommendedthesuppliersthathavebeen
doingbusinesswithSysmexforalongtime,aswellassupplierswithahighleveloftechnicalexpertise.
Furthermore,tostrengthenandpromoteCSRinitiativesinthesupplychain,weselectsuppliersimplementing
superiorCSRinitiatives,andholdadialoguesessionthatisjoinedbyourCSRstaﬀ.
Wewillcontinueworkingtomaintainandstrengthenastablesupplychain.

ConductingInternalAwarenessActivitiestoEnsureCompliancewithLegislation
SysmexCorporationhasinplaceanelectronicprocurementsystem(SysmexTradeMission,orSTM).Inadditiontopreventingthereductionofpaymentsatinappropriatelevels,aswellasavoidingproductreturns,eachyearwe
conducttrainingonthissystem.Inaddition,allmembersoftheProcurementDepartmentundergotrainingonthe
SubcontractAct.Forpeoplenewlyassignedtothisdepartment,wealsoprovidetrainingonourprocurement
policy,CSR,greenprocurementandprocurementrisks.

- 27 -

Responsible Provision of Products and Services

CustomerRelations
EnhancingCustomerSatisfaction

ConductingCustomerSatisfactionSurveysinJapanandOverseas
Sysmexconductscustomersatisfactionsurveysinvariouscountriesandregions,whichincludeChinaandJapaninadditiontomajorcountriesintheAmericas,EMEA,*andtheAsia-Paciﬁcregion.Thesesurveysuseindexes
customizedforeachcountryandregioninaccordancewiththeproductsandservicesoﬀeredineachmarket.
SysmexAmericahasrankednumberoneamongmanufacturersofhematologyanalyzersinanIMVServiceTrak
surveyofcustomersatisfactionfor18consecutiveyears.SysmexAmericawasalsooneoffourrecipientsofSupplierExcellenceAwards(sponsoredbyQuestDiagnostics)thatrecognizecompaniesoﬀeringexcellent
productsandservices.
WealsoconductregularcustomersatisfactionsurveysinEMEAandtheAsiaPaciﬁcregion,whichhavereportedhighlevelsofcustomersatisfaction.
See“Fiscal2018PerformanceData”fortheresultsofourcustomersatisfactionsurveys.
* EMEA:Europe,theMiddleEastandAfrica

CreatingOriginalSolutionstoMeetCustomerNeeds
Sysmexendeavorstocreateoriginalsolutionstomeetcustomerneedsbyintegratingitstechnologicalexpertiseintestinginstruments,reagents,andIT.Inrecentyears,wehaverealizedautomatedtestingbyconnectingmultiple
instruments,whichreducesinfectionrisksinsamplehandlingandpreventssamplemix-ups,builttransportation
systemsfullyutilizingroboticstechnologiestoincreaselaboratoryproductivity,andoﬀeredconcentratedreagentstodramaticallyreducethefrequencyofreagentreplacement.
Inaddition,SysmexNewZealandandDiagnosticServicesManitoba(DSM),apublicsectordiagnostichealthcare
serviceprovider,havejointlydevelopedaLaboratoryInformationSystem(LIS)formedicalinstitutionsinManitoba,
Canada.ThisLIS,besidesprovidingstandardizeddiagnosticservicesacrosstheprovince,increaseseﬃciencyinpatientcareandserviceﬂowconcerningdiagnosticresults.NewZealandHealthIT(NZHIT)recognizedthisachievementandnominatedthecompanyasaﬁnalistforthe2018NZHITInnovationAwards.
ClickhereforinformationontheNZHITInnovationAwards.

EnhancingServiceandSupport

RespondingtoInquiriesRapidlyandResponsibly

InJapan,SysmexCorporationmaintainsaCustomerSupportCenter,whereexperiencedstaﬀmemberswithexpert
knowledgecatertocustomers24hoursaday,365daysayear(separateagreementrequired).Bycreatingadatabasecontainingmaintenancehistoriesandthedetailsofpastinquiriesfromcustomerstoensurequickreference,thecenterrespondstoinquiriesandrequestsbothquicklyandcarefully.
RequestsandothercommentsreceivedthroughthesupportcenterandothermeansaregatheredbytheVoiceoftheCustomer(VOC)Group.Afteranalyzingthisinformationfromvariousangles,itisprovidedasfeedbacktorelateddivisionssoitcanbeutilizedinnewproductdevelopmentandoperationalimprovements.Inﬁscal2018,we
gatheredsome17,600customercommentsintheJapanesemarket.Wehavereceivedapositiveresponseto- 28 -

instrumentswithnewfunctionsandinstrumentsthatwehaveaddedasaresultofcustomerinput,whichisindicatedbytheVOCmarkweuseinourproductcatalog.
TheSysmexGrouphasestablishedregionalcustomersupportcenterstorespondquicklyandcarefullytoinquiries,
aswellasrespondingpromptlytocustomerrequests.

OﬀeringSolutionsUtilizingIT
SysmexoﬀersSNCS™,1anetworkservicethatsupportsstableoperationoftestinstrumentsathospitalsthroughsuchfunctionsasinstrumentqualitycontrol,2automatedmonitoring,andfailurepredictionbasedonreal-time
analysis.
Amidrisingdemandforincreasedeﬃciencyandenhancedquality,whichhasbeenacceleratedbythedevelopmentofglobalinformation,westartedoﬀeringanewnetworksolutionknownasCaresphere™inﬁscal2018.
Caresphere™oﬀersapplicationservicesthatincreaseeﬃciencyintheoperationandmanagementoftestinglaboratories,andsupporttestinstrumentandoperationqualitycontrolathospitalsthroughtheuseoftheIoTandacloudservice.Infuture,weplantooﬀerotherservicestofacilitiesengagingincommunityhealthcareandtoabroadrangeofhealthcareprofessionalsworkingatthosefacilities.
1 SysmexNetworkCommunicationSystems(SNCS™)isanonlinesupportservicethatconnectstotheSysmexCustomerSupport
CenterandcustomersʼinstrumentsviatheInternettoprovidereal-timeexternalqualitycontrol,scientiﬁcinformation,andthemonitoringofinstrumentconditions.Thecontentofthesesupportservicesvariesbyregion.Aseparate(paid)agreementisrequiredtousethisservice.
2 Qualitycontrolisamanagementmethodusedtoguaranteethevaluesmeasuredbytestingequipmentandtoconﬁrmthatacustomer'sequipmentisfunctioningcorrectly.

RespondingtoInquiriesattheCustomerSupportCenter

See“Fiscal2018PerformanceData”forresultsoverthepastthreeyears.

ProvidingOnlineTrainingSupport
Sysmexconductsinstrumentandmaintenancetrainingineachregionaspartofitscustomersupport.
IntheUnitedStates,wheremedicalinstitutionsarescatteredoveralargearea,SysmexAmericaoﬀersreal-time
virtualtrainingvianetworksothatcustomerscanreceivetrainingasnecessarywithoutgoingtoaSysmextraining
facility.Duetotheriseindemandresultingfromourbusinessexpansion,weopenedanew“CenterforLearning”inﬁscal2018,integratingformertrainingfacilitiesintoalargercentralfacility.
- 29 -DisseminatingUsefulInformation
Sysmexdisseminatesinformationusefulforcustomersinthe“Support
Information”sectionofitswebsite.
Up-to-dateinformationissentoutusinganemailmagazinedistribution
service.Wealsooﬀera“Personalpage”functionformanagingcontent
andviewinghistory.Intheseways,wearecontinuouslyenhancing
functionalitytofacilitatecustomeruse.

“SupportInformation”Site

UtilizingtheISOtoIncreasetheQualityofClinicalTesting
Recently,theﬁeldofclinicaltestinghasmetwithstrongdemandforimprovementinthequalityoftestresults,andawarenessofinternationalstandardsisincreasingaroundtheworld.OnesuchstandardisISO15189(Medicallaboratories­requirementsforqualityandcompetence).Thenumberofclinicallaboratoriesthathaveobtained
thiscertiﬁcationisincreasing,withthecertiﬁcationhavingbecomeobligatoryinsomecountries.
SysmexhasreceivedcertiﬁcationundertheISO/IEC17025internationalstandardforclinicaltestingcalibration
institutionsandtheISO15195standard,verifyingthatSysmexmeetstheinternationalstandardsforthequalityofthecalibrationserviceitprovideswithitsautomatedhematologyanalyzers.WeweretheﬁrstcompanyinJapantoreceivesuchaccreditationinthisﬁeld.
AcalibrationcertiﬁcatethatSysmexissuesisacceptedasagloballyrecognizeddocumentthatISO15189requires
toensuretraceabilityandcalibration.AsofMarch31,2019,Sysmexhadissuedsuchcertiﬁcatesformorethan
4,800instruments.
Furthermore,SNCS/eQAPi,*anexternalqualityassessmentserviceprovidedbySysmex,istheﬁrstinJapaninany
industrytoreceivecertiﬁcationunderISO/IEC17043(Conformityassessment­Generalrequirementsfor
proﬁciencytesting).
* SysmexNetworkCommunicationSystems(SNCS™)isaservicethatusesanetworktoprovidequalityassurancefordiagnostic
instruments,monitorfailuresandoﬀermaintenancesupport.
eQAPiisanexternalqualityassuranceservicethatcoversmultipleinstrumentsandreagentmanufacturers.

ScientiﬁcActivities

SysmexholdsseminarstargetinghealthcareprofessionalsinJapanandotherAsiancountriestoprovidethemwiththemostup-to-datemedicalinformation.Wealsoworkwithvariouscountriesʼministriesofhealth,othernational
institutions,andmajoracademicsocietiesonscientiﬁcactivitiesaimedatincreasingthelevelofhealthcare.

HoldingScientiﬁcSeminarsforClinicalProfessionals
41stSysmexScientiﬁcSeminar

Sysmexhostsscientiﬁcseminarsandstudysessionsinvariousregionsfordoctors,clinicaltechnologists,andotherprofessionalsworkingonthefrontlinesofhealthcare.
Wehaveheldscientiﬁcseminarseveryyearsince1978tosharethelatestinformationontheﬁeldofclinicaltesting.June2018markedthe41styearofsuchseminars.Inﬁscal2018,theseminarwasheldat15venuesinJapan,asidefromthemainvenuesofKobeandTokyo,plustwovenuesoutsideJapan,withthethemeof“MillenniumAdvancedMedicalHasComeaLongWay”,withabout1,200participantsattending.Inaddition,weheld
scientiﬁcseminarsoncoagulationandimmunochemistrytestinginMalaysia,thePhilippines,andVietnam,aswellasausermeetingintheﬁeldofcytogenetictestingatourGroupcompany,OxfordGeneTechnology.
Throughinitiativessuchasthese,webuildtrust-basedrelationshipswithnumeroushealthcareprofessionals.Atthesametime,ouraccumulatedmedicalknowledgehelpstoraisethequalityofhealthcare.
- 30 -

ScientiﬁcSeminar(Japan)

ScientiﬁcSeminar(Indonesia)

ConductingActivitiestoEnhancetheQualityofClinicalTesting

Workshop(Vietnam)

Throughvariouseﬀorts,Sysmexisworkingtoraisethequalityofclinicaltestingineverycountry.
SysmexisworkinginAsiaʼsemerginganddevelopingcountriestosupportthestandardizationoftestingthroughexternalqualitycontrolprograms.Inﬁscal2018,weprovidedexternalqualitycontrolinthePhilippines,Thailand,
Mongolia,Cambodia,andMyanmar.
SysmexAmericaprovideshematologyanalyzerstouniversities,alongwithsupportsuchaslecturesandtrainingonproperinstrumentoperation.SysmexShanghaihasdevelopedfreesoftwareforprofessionalstocompeteinskills
tomorphologicallyidentifycellsrelatedtodiseasessuchasurinarytractinfectionanddiabetes,tocontributetotheimprovementoftechnicalknowledgeoftechnologists.
Conductingscientiﬁcsupportactivitiestostandardizeandraisethequalityofclinicaltesting.

- 31 -

Realization of an Attractive Workplace

ProvisionofaComfortableWorkingEnvironment
FairEvaluationandTreatment

EquitablePersonnelEvaluationBasedonAbilitiesandAccomplishments

Sysmexvaluesthespiritofindependenceandchallenge,providesemployeeswithopportunitiesforself-fulﬁllment
andgrowth,andrewardsthemfortheiraccomplishments.Weremunerateemployeesappropriately,accordingtofactorssuchastheiroccupationsandqualiﬁcations,andbasesalariesarethesameregardlessofgender.
Basedontheprincipleoffairtreatment,ourbasicapproachtowardevaluationisto"rewardemployeesforcapabilitiesthatcontributetotheenhancementofcorporatevalueaswellasforaccomplishments."Inadditiontoevaluatingemployeesfortheirsuccesses,weevaluatetheprocessofproducingachievements(competency
evaluations).Toachievefairnessandensurethatemployeesunderstandtheirevaluations,weshowemployeestheirevaluationresultsandtheirsuperiors'comments.

BasicPrinciplesofthePersonnelManagementSystem

1.Ensuringlong-termemployment
Establishingadouble-linear-typecompetence-basedratingframethatenablesadiversityofemployeestomaximizetheirskills,andprovidingopportunitiesforself-realizationandgrowth
2.Promotingthedevelopmentandcultivationofdiversehumanresources
Establishingcompetence-basedratingstandardsandpromotingcultivationofhumanresourcesandnormalizationofcareeradvancementthroughclariﬁcationofpromotioncriteria
Evaluatingnotonlyaccomplishmentsbutalsotheprocessesofproducingachievements(capability
realization)inordertopromotehumanresourcedevelopmentandthereformofcorporateculture
3.Rewardingemployeesforcapabilitiesthatcontributetotheenhancementofcorporatevalueaswellasforaccomplishments
Simplifyingtherelationshipbetweenevaluationandreward
Creatingaremunerationstructurethatiseasyforeveryonetounderstandandthatrewardsemployeesinaccordancewiththeircontributions,role,competencyandaccomplishments

SupportingEmployeeCareerDesign

SysmexCorporationemploysavoluntaryreportingsystemforallemployees.Underthissystem,eachyearweholdmeetingswitheachemployeetolearnabouttheirmedium-tolong-termcareer,overseaswork,andjobcategory
aspirations.Thesystemaﬀordseachemployeewiththeopportunitytoconsidertheirowncareerdirectionsandlife
plan,aswellastoeﬀecttheirownskillsdevelopmentandplacement.

- 32 -

ImprovingtheTreatmentofContractandTemporaryEmployees

SysmexCorporationactivelyhirescontractemployeesandtemporaryemployeesasregularpersonnel.Wehaveclariﬁedourinternalregulationsforhiringpeopleworkingonﬁxed-termcontracts,oﬀeringthemfairopportunitiesforpromotion.Weputthisinformationonourintranettoencourageathoroughunderstandingoftheserules.
Toprovideamorecomfortableworkingenvironment,weextendedtheﬂex-timesystemandbeganapplyingourwelfareprogramʼs“cafeteriaplan”*tocontractemployeesaswellasregularemployees.Thissystemenables
employeestoeﬃcientlyarrangetheirownworkinghourstosuitindividualcircumstances,suchasvisitingthehospitalorraisingchildren.Goingforward,wewillreviseoursystemsasappropriatetoenhanceourtreatmentofemployees.
* Thisispartofourwelfaresystem.Eachyear,theCompanyprovidesemployeeswith“cafeteriapoints”,whichtheycanuseas
theychoosetopaythecostsofspeciﬁctypesofwelfaretoimprovework-lifebalance.

See“Fiscal2018PerformanceData”forresultsoverthepastthreeyears.

IntroducingInternalAwardsSystemstoMotivateEmployees

SysmexintroducedtheGroupCEOAwardsystemtorecognizeindividuals,divisions,orgroupsthatcontributemostsigniﬁcantlytotherealizationoftheSysmexWay,ourGroupcorporatephilosophy,sharingtheseachievementsthroughouttheCompanyeachyear.Weprovideawardstooneindividualandonegroup.
TomotivateR&Dengineersandheightenawarenessofintellectualproperty,wehavealsointroducedthreepatentawardsystems:thePatentGrandPrize/PatentPrizeofDistinction,thePatentMeister,andtheFiling
CommemorationPrize.Inaddition,wepresentaQualityAwardforsuccessinqualityimprovements.

EﬀortstoEnhanceEmployeeSatisfaction

Sysmexconducts"corporateculturesurveys"onceeverytwoyearstargetingallemployeesoftheSysmexGroup.
Employeesatisfactionisoneaspectofthesesurveys.Surveyresultsarefedbacktoindividualdepartments,wheretheyserveasabasisforenhancingsatisfactionlevels.Departmentswithpoorsurveyscoresreceivevisitsfromthe
HumanResourcesDepartment,whichoﬀersadviceforimprovements.TheHumanResourcesDepartmenttakes
actions,suchasconductinginterviewsattheindividualanddepartmentlevels,toidentifyproblemsandconsider
improvementmeasuresforreformingorganizationalculture.

UnderstandingofandSupportforWork-LifeBalance

PromotingtheUseofSystemsthatSupportaWork-LifeBalance

SysmexCorporationprovidesadedicatedsiteonitsIntranettoprovideeasy-to-understandexplanationsofits
programsforsupportingwork-lifebalance.Wealsoholdbrieﬁngstopromoteawareness.Inaddition,wepromotetheuseoftheseprogramsduringdiversityroundtableswhereemployeesexchangeopinionsfreelyonsuchbroadrangingthemesascareers,workmotivation,balancingworkandprivatelife,andcross-culturalunderstanding.
Clickhereforinformationondiversityroundtables.

- 33 -

SystemstoSupportaBalancebetweenWorkandChild-Rearing

ProvidingaHostofLeaveSystemsandSupportingChild-RearingwithanIn-HouseDaycare
CenterSysmexCorporationhascreateddiverseprogramstoprovidefamilysupport,frompre-natalcaretochild-rearing.
Inadditiontoleavesystemsforfertilitytreatmentsandmorningsickness,weoﬀerchildnursingleaveuntilachildreachestwoyearsofage,asystemforshorterworkinghoursuntilachildreachesjuniorhighschoolage,aworkat-homesystem,andaﬂex-timesystemthatdiﬀersbytypeofwork.Whenanemployeeneedstotaketimeoﬀworktonurseachild,theycandosounderaprogramthatallowsthemtouseaccumulatedpaidleaveinhalf-day
incrementsinadditiontostatutoryleave.Wealsosmooththereturntoworkfollowingchildcareleavebyconductingseminarspriortoemployeesreturningtowork,anddistributingnewsletterstoemployeesonchildcare
leave.
Inlinewiththegrowingdemandformaleemployeestoparticipateinchildcare,weareconsideringasystemthatwouldallowmentotakespecialleavepriortotheirspousegivingbirth,oﬀeringtwoadditionaldaystobetaken
withinonemonthofthebirthtomakeanynecessarypreparations.Employeesarealsoeligiblefor"nurturingleave",
underwhichtheycantakeaspecialleaveofthreeconsecutivedaystocareforchildrenuptooneyearofage.
WehaveestablishedSysmexKidsPark,anin-housedaycarecenterthatacceptsbabiesandtoddlers,at
Technopark,ourcoreR&Dbase.Thecenteroﬀersshort-termaswellasfulltimedaycare,sothatemployeeswhose
spousesworkonapart-timebasisorwhoﬁnditdiﬃculttotakecareoftheirchildrenduetoacaretakerʼsillness,bereavement,orothercircumstancesmayalsotemporarilyutilizetheservice.
Inrecognitionofitsplannedimplementationofsuchsystems,SysmexCorporationreceivedthenext-generation
supportcertiﬁcationlogo(nicknamed"Kurumin"*)fromtheMinistryofHealth,LabourandWelfare.
* BasedontheActonAdvancementofMeasurestoSupportRaisingNext-GenerationChildren,companiesthatformulate
businessplansasgeneralbusinessoperators,meetthetargetsdesignatedbytheseplans,andmeetcertainstandardsmayreceive“Kurumin”certiﬁcationas“companiesthatsupportchild-rearing”bytheMinisterofHealth,LabourandWelfare.

In-housedaycarecenter,SysmexKidsPark

Next-generationsupportcertiﬁcationlogo(nicknamed"Kurumin")- 34 -

SystemsRelatedtoChildren

OtherSystemstoSupportWork-LifeBalance
SupportingNursingCare,CorporateCitizenshipActivities,andOthers
Amongitsprogramsaimedatpromotingwork-lifebalance,SysmexCorporationhaspreparedvarioustypesofprogramsrelatedtonursingcare.
Wehaveintroducedaprogramofthatallowsemployeeswhoneedtoattendtofamilymembersinhospitaltotakeshort-termnursingcareleaveandaccumulatedpaidleaveforupto40daysinhalf-dayincrements.Wealsohaveawork-at-homesystemthatenablesemployeestocareforfamilymemberswhorequirenursingcareorothertypesofsupport.
Inaddition,wehaveintroducedaunique“incomeindemnitysystem”toprovideanursingcareleavestipend,aiming
tohelpoﬀsetthelossofincomefromtakingleave,aswellasunexpectedexpenses,forpeopletakingonemonthormoreofnursingcareleave.Furthermore,wehaveasystemforrehiringemployeeswhosecareershavebeeninterruptedduetonursingcare.
Weholdbrieﬁngsessionstoexplainthepurposeofthesesystems,aswellastopreparefornursingcareto
alleviatetheuncertaintiessurroundingthebalancebetweennursingcareandwork.
Asidefromtheseprograms,wehaveintroducedavolunteerleavesystem(upto10daysofleaveperyear,twoofwhicharecountedaspaidleave)andasystemofdonorleave,wherebyorgandonorsreceiveuptoﬁvedaysatthe- 35 -

timeofeachdonation.Thesesystemsareaimedatmakingiteasierforemployeestotakeleaveandsupporttheirwork-lifebalanceinvariousways.
SystemsRelatedtoNursingCare

SupportingaReturntotheWorkplaceFollowingLeave
Tofacilitateasmoothreturntoworkfollowingleaveforchildrearingornursingcare,threemonthspriortotheirreturntoworkSysmexCorporationprovidesemployeeswithtabletsandnotebookPCsthatgivethemaccesstointernalemailandallowsIntranetaccess.ThissystemprovidessupportfromanITperspective.EnablingaccesstoCompanyinformationinrealtimefacilitatescommunicationwiththeworkplace,helpingtoavoidasenseoffeelinglostupontheirreturnandeliminategapsreturningemployeesfeelwiththeircoworkers.Whenreturningemployees
starttousethesedevices,wealsoprovidethemanopportunitytomeetwithsuperiorsintheirdepartments.We
alsoholdseminarsonpreparingtoreturntoworkafterchildnursingleave.

- 36 -

ActivitiesatOtherGroupCompanies
Company

Activity

SysmexAmerica

Introductionofaﬂex-timesystemandawork-at-homesystem
Introductionofachildcareleavesystem(forfathersandmothers)that
exceedsstatutoryrequirements
Introductionoffamilysupportsystems(child-rearingsupport,familyleave,andassistancepaymentswhenemployeesneedtousesupportsystemsoﬀeredbyoutsideinstitutionswhenfamilymembersareill)

SysmexEurope

Introductionofaﬂex-timesystemandawork-at-homesystem
Establishmentofaparent–childroom
Introductionofachildcareleavesystem(forfathersandmothers)Child-rearingsupportsystem(assistancepaymentswhenemployeesneedtousesupportsystemsoﬀeredbyoutsideinstitutions)SysmexShanghai

Introductionofaﬂex-timesystem
Child-rearingsupportsystem(medicalinsuranceassistance)

SysmexAsiaPaciﬁc

Introductionofaﬂex-timesystemandawork-at-homesystem
Child-rearingsupportsystems(medicalinsuranceassistance,provisionofscholarships)
Twodaysofvolunteerleave

CommendationsandThird-PartyAwardstoGroupCompanies
CompanyAward/Commendation

SysmexAmerica

SelectedfortheCompaniesThatCareHonorRollfor11consecutiveyears
ClickhereforinformationonselectionfortheCompaniesThatCareHonor
Roll.

SysmexEurope

TopEmployerSME2019,ranked8thinthe“ElectronicsandElectricalEngineering,MedicalDevices”category(byFOCUS-Business)
TheFamilyFriendlinessAward(GermanFederalMinistryforFamilyAﬀairs,
SeniorCitizens,WomenandYouth)

SysmexMalaysia

HRAsiaBestCompaniestoWorkforinAsia2018(sponsoredbyHRAsia)

SysmexKorea

Listedamongthetop100companiesinKoreaby“GreatPlacetoWork2018”
fortheﬁrsttime

Parent–childroom(SysmexEurope)

GreatPlacetoWork2018(SysmexKorea)

Employee-RelatedData

Clickhereforemployee-relateddata.
- 37 -HRAsiaBestCompaniestoWorkforinAsia
2018(SysmexMalaysia)

Realization of an Attractive Workplace

DevelopmentofHumanResources
BasicPolicyonHumanResourceManagement
AsaglobalcompanybasedinJapan,wepromotethedevelopmentandcultivationofthecapabilitiesofdiverse
humanresourcesbasedontheassumptionoflong-termemployment.Wealsorewardemployeesforcapabilities
andsuccessesthatcontributetowardincreasedcorporatevalue.

CoreBehaviorsToourEmployeesWehonordiversity,respecttheindividualityofeachemployee,andprovidethemwithaworkplacewheretheycanrealizetheirfullpotential.
Wevaluethespiritofindependenceandchallenge,provideemployeeswithopportunitiesforself-fulﬁllmentandgrowth,andrewardthemfortheiraccomplishments.

DevelopmentofHumanResources
PromotingGlobalHumanResourceDevelopment
SysmexGrouphasapproximately8,700employeesglobally,withoverseasemployeesaccountingformorethan
60%ofthetotal.*Inordertoputthe“SysmexWay”,ourGroupcorporatephilosophy,intopracticeunderthesecircumstancesandinstillconﬁdenceinpeoplearoundtheworld,augmentingtheskillsofindividualsisimportant.
Webelieveitisalsoessentialtofostercommunicationamongdiversehumanresources,encouragingthemutual
sharingofvaluesandfosteringinsightsthatwillleadtonewvaluesanddeepenculturalawarenessthroughthejoiningofcreativeforces.
Inthisspirit,wecreatedaGroup-wideglobalhumanresourcedevelopmentsysteminﬁscal2014.Wecultivateasenseofunityinbusinessactivitiesandtheworkplace,anddevelopnext-generationhumanresources.Wearealso
reinforcingnetworkswithintheGroupandundertakingvariousmeasurestofosterinterculturalunderstanding.
* AsofMarch2019

HumanResourceDevelopmentBasedonFourConcepts

SysmexCorporationestablishedtheHumanResourcesDevelopmentDepartmentunderthesupervisionofsenior
managingdirectorandmemberoftheManagingBoard,YukioNakajima,todrivehumanresourcedevelopment.
Basedonitsfourconceptsforhumanresourcedevelopment,whichare“linktraining,evaluation,andwork(showresults)”,“promoteglobalizationoftheSysmexGroup”,“investinongoinghumanresourcedevelopment”,and“beacompanythatcultivateshumanresourcesandpersonalgrowth,”weoperateatrainingsystemoﬀeringselective,
rank-based,andelectivetraining.Thissystemaimstonurturepersonnelinaplannedandgradualmanner.Inﬁscal
2018,onaverageeachemployeeunderwent16.6hoursoftraining,andaverageper-employeeexpenditure
amountedto¥109,000,withatotalof971employeesparticipatingintraining.*WehavealsoopenedtheGlobalCommunicationCenter(GCC)inAshiya,HyogoPrefecture,toserveasagathering
placeforpeopleofdiverseculturesandvalues,bothinsideandoutsidetheCompany.AttheGCC,weconductvarioustypesoftrainingbasedonSysmex'shumanresourcedevelopmentsystem,aswellascross-divisionalstudy
sessionsandjointretreats.
- 38 -

* TheseﬁguresarefortrainingprovidedbytheHumanResourcesDivisionofSysmexCorporation.Theyexcludee-learning,selfdevelopment,on-the-jobtraining,andothertrainingprovidedaspartofemployeesʼduties.

See“Fiscal2018PerformanceData”forresultsoverthepastthreeyears.

ThreeCoreTrainingSystems
TrainingType

Objective

Selectivetraining

Cultivategloballeaders
Cultivatefuturemanagementpersonnel

Rank-basedtraining

DeepenouremployeesʼunderstandingoftheGroupcorporatephilosophyandhistory
Acquirethelevelofunderstandingandexpertiseinmanagementandissue
resolutionrequiredateachlevel
Promotecommunicationbetweendepartments

Electivetraining(SysmexCollege)

Obtainpracticalexpertise,knowledge,andskillsinbusinessexecution
Gainbusinessmanagementexpertise

ExamplesofProgramsforDevelopingHumanResources
Company

SysmexCorporation

SysmexEurope

SysmexAsiaPaciﬁc
SysmexAmerica

Program/Measure

Objectives,Overview

GlobalExchangeProgram

PromoteexchangesofGroupemployees,strengthenties
throughdeepermutualunderstanding.

GlobalApprenticeProgram

DispatchyoungemployeestoGroupcompaniesoverseasforsixmonthstodevelophumanresourcescompetentfor
globaloperationsthroughworkexperience.

TrainingattheMonozukuri
TrainingCenter

Providehands-ontrainingintheknowledgeandskills
necessarytomanufactureSysmexinstruments.

R&DInnovationActivities

Strengthenteamworkandproposal-makingcapabilities
amongR&Dpersonnel.

Tsunagari

Programtodevelopthenextgenerationofleadersandhelpthemdevelophumannetworks.Providetrainingonbusinessplanning,coaching,andleadershipskills.

SysmexDays

Three-daynew-hiretrainingformid-careerhires.Includes
sessionsontheSysmexWay,basicknowledgeabouttheCompanyandthecorporateclimate,aswellasadiscussion
withuppermanagementandareagentfactorytour.

SysmexSchool

Lecturesandworkshopsforallemployeesonabroad
spectrumoftopicsfromgeneralbusinessskillstotechnicalissues,topromoteskillimprovementandinternalnetworking
amongemployees.

LinkedInLearning

OnlinetrainingonanSNS(LinkedIn)platformforall
employeestodevelopandstrengthentheirskillsinmanagement,leadership,criticalthinking,businessanalysis,dataanalysis,MicrosoftExcel/Access,andotherareas.
Talentdevelopmentprogramforallemployeestodevelopandstrengthentheirskillsinﬁnanceandaccounting,management,businessstrategy,marketing,business,
technology,sales,andmanagement.
Six-monthselectivetrainingforﬁrst-timemanagerstostrengthenmanagementskills,includinginsightintotherolesandresponsibilitiesofthebusinessmanagementofSysmex.

SysmexMiniMBA
SysmexManagement
Academy- 39 -

Company
SysmexShanghai

Cross-culturalexperiencetraining

Program/Measure

Objectives,Overview

First-timemanagertraining

Trainingforﬁrst-timemanagerstodeveloptheir
managementandteam-buildingskills.

WeChat-basedtraining

WeChat-basedtrainingtodevelopproduct-related
knowledgeandskills.

ExchangesofGroupemployeesthroughoperationalexperiences- 40 -

Realization of an Attractive Workplace

PromotionofDiversity
DiversityandInclusion

SigniﬁcanceoftheInitiatives
Sysmexconsidershumanresourcesanimportantmanagementresourceforachievingsustainablegrowth,andwehaveevolvedfrompracticing“diversity”,whichsimplyinvolveswelcomingdiversehumanresources,topracticing“diversityandinclusion”.Thisnewapproachinvolvescreatinganinclusiveworkingenvironmentthatissuitableforawidevarietyofhumanresources.
Throughsynergiesarisingfromdiﬀerentvalues,perspectives,experiencesandcapabilities,weareworkingtocreateacultureofinnovationandtogeneratevalue.

WorkingtoAchieveDiversityandInclusion

SysmexCorporationhasestablishedadiversitypromotionfunctionunderthesupervisionofseniormanaging
directorandmemberoftheManagingBoard,YukioNakajima,tocultivateanorganizationalculturethatpromotes
furtherunderstandingofdiversityandLGBT*issues.Forexample,wehavesetupadiversitywebportalonourIntranetasaplatformfordisseminatinginformationandpromotingunderstanding.
Wealsoconductawarenesssurveysondiversitytoundertakeinitiativesthatreﬂectemployeefeedback.Sysmex
Americaconductsmeasuresbasedonitsaﬃrmativeactionprogram,aimingtoeraseprejudiceanddiscrimination.
* Acronymreferringtosexualorientationandgenderidentiﬁcation(lesbian,gay,bisexualandtransgender)

EnsuringDiverseHumanResources

AimingtoEqualizeEmploymentOpportunities
SysmexCorporationrecruitsnewemployeesbasedontheevaluationofindividuals,withoutregardtonationality,
race,gender,age,employmenthistory,ordisabilitystatus.Speciﬁcally,weinstitutedyear-roundhiringtooﬀerequal
opportunitiestopeoplewhohavealreadygraduatedorhavestudiedoverseasandthereforemightbeata
disadvantageunderstandardhiringpractices.Furthermore,torecruitpersonnelfromaroundtheworld,we
conductCompanybrieﬁngsandinterviewsoverseas,aswellasconductingweb-basedbrieﬁngsandinterviewsvia
theInternet.Asinthepreviousyear,wehavecontinuedourinternshipprograminﬁscal2018,strengtheningourmeasurestohelpoverseashumanresourcesgainbetterknowledgeofSysmex.
SysmexAsiaPaciﬁcsignedTAFEPʼs*EmployersʼPledgeofFairEmploymentPracticesin2008,andcontinuestoprovideemployeetraining.
* TheTripartiteAllianceforFair&ProgressiveEmploymentPractices(TAFEP)wasfoundedinMay2006topromotefair
employmentthroughanallianceofthreeparties:government(MinistryofManpowerofSingapore),labor(NationalTradesUnion
Congress),andemployers(SingaporeNationalEmployersFederation).Itisco-chairedbytherepresentativesoftheSingapore
NationalEmployersFederation(SNEF)andtheNationalTradesUnionCongress(NTUC).

PromotingEmploymentofPeoplewithDisabilities
Sysmexencouragestheemploymentofpeoplewithdisabilities.Targetinglong-termemployment,wedesign
workingconditionstomaximizeindividualsʼaptitudesandskills.Inﬁscal2018,peoplewithdisabilitiesconstituted
2.21%ofGroupemployeesinJapan.
- 41 -

InApril2017,weestablishedSysmexHarmonyCo.,Ltd.,aspecial
subsidiary,inKobe,HyogoPrefecture.*Bycreatingaworkplacewhere
peoplewithvarioussortsofphysical,intellectual,andpsychologicaldisabilitiescanworkinkeepingwiththeircharacteristicsanddisabilities,weaimtofosteranenvironmentinwhicheveryone,
regardlessofdisability,canworkandgrowtogetherenthusiasticallyandwithpeaceofmind.
SysmexEuropeworkswithanorganizationthatendeavorstosupport EmployeesworkingatSysmexHarmony
theindependenceofpeoplewithdisabilities.Thecompany
subcontractspackagingworkatamanufacturinglineofitsreagentfactoryinGermanytopeoplewithdisabilities.
Westrivetomaintainhighlevelsofmotivationamongtheseworkersbysharingourmission,aswellasthroughperiodictrainingandsupportfromotheremployees.

* Asubsidiarythathasbeencertiﬁedbythedirectorofapublicemploymentsecurityoﬃceforspecialconsiderationintheemploymentofpeoplewithdisabilities.Subsidiarieswithlaborregulationsdiﬀerentfromthoseoftheparentcompanycangive
moreconsiderationtotheworkcapabilitiesandlaborconditionsofpeoplewithdisabilitiesintheirlaborregulationsandworkplaceenvironment,whichmakesiteasiertoincreaseemploymentforpeoplewithdisabilities.

EmployingSeniors-SystemforReemployingPost-MandatoryRetirement-AgeWorkers
SysmexCorporationʼsmandatoryretirementageis60,butwehaveinplaceasystemforrehiringuntilage65
peoplewhohaveretiredatthemandatoryretirementageandstillwishtowork.Inﬁscal2018,18peoplewhohadreachedthemandatoryretirementagewererehiredinaccordancewiththeseinternalrules.

PromotingWomenʼsCareerActivities
SysmexCorporationisanactiveproponentofdiversity.Inadditiontorespectingtheindividualityofouremployees,
westrivetoprovidethemwithaworkplacewheretheycanrealizetheirfullpotential.Oneaspectoftheseactivities
involvesestablishinganin-housedaycarecenter,providingchildcareleavethatexceedsstatutoryrequirements.
Also,basedontheActonPromotionofWomenʼsParticipationandAdvancementintheWorkplace,inApril2016
weformulatedthe“ActionPlanUndertheActonthePromotionofWomenʼsActiveParticipation”tocultivate
femaleleadersandpromotediverseworkingstyles.
Asaresultoftheseeﬀorts,thepercentageoffemaleemployeesatSysmexCorporationhasrisenfrom19.9%in
ﬁscal2005to30.8%inﬁscal2018.1Thepercentageoffemalemanagershasalsoincreasedoverthatperiod,from
2.4%to8.1%.2Also,thepercentageoffemalemanagersfortheSysmexGroupasawholewas15.2%inﬁscal
2018.
1 Basedonthenumberofpeopleemployed
2 Directorlevelorabove- 42 -

ReceivingtheHighest-Level“Eruboshi”CertiﬁcationasanExcellentCompanyBasedontheActonPromotionofWomenʼsParticipationandAdvancementintheWorkplace
SysmexCorporationhonorstheindividualityofeachemployeeandprovidesthemwithaworkplacewheretheycanrealizetheirfull
potential.InSeptember2016,wemetallﬁvecriteriasetbytheMinistryofHealth,LabourandWelfareforthepromotionofwomenʼsparticipationandreceivedthehighestranking,Level3,asan“Eruboshi”
company,indicatingsuperiorinitiativestopromotetheactive“Eruboshi”mark
participationofwomen.
Clickhereforsocialdata.
ClickhereforinformationontheActonthePromotionofWomenʼsParticipationandAdvancementintheWorkplace(MinistryofHealth,LabourandWelfare ).

PromotingandShowingUnderstanding

DiversityEducation

SysmexCorporationholdsdiversityroundtables,whereemployeesexchangeopinionsfreelyonbroad-ranging
themessuchascareers,balancingworkandprivatelife,culturalunderstanding,andcreatingacommunitythatgoesbeyondinternaldivisions.Themesinﬁscal2018included“LGBTandDiversity,”“IslamandMalaysia,”and“InvolvingFathersinChildcare.”Aspartofthelearningactivitiesondiversityandinclusion,wedistributedcopiesofthe“D&I(DiversityandInclusion)Book”andoﬀeredane-learningprogram.
SysmexAmericaandSysmexEuropehaveformedemployeegroupstoconductdiversityeducationandpromote
diversityandfosterunderstanding.

- 43 -

Realization of an Attractive Workplace

OccupationalHealthandSafety
AssuranceofHealthandSafetyintheWorkplace“AssuranceofSafetyandHealthintheWorkplace”intheGlobalComplianceCode

Sysmex'sGlobalComplianceCodeclearlystatestheCompany'sgoalofthe"Assuranceofsafetyandhealthintheworkplace",andweareconductinganumberofactivitiestothisend.
ClickhereforinformationontheGlobalComplianceCode.(PDFformat/294KB)

PromotingCooperationbetweenExecutivesandEmployeesonHealthandSafetyIssues

Toensurethehealthandsafetyofitsemployees,SysmexhasformulatedRegulationsonSafetyandHealth,andstrivestocreateasafeworkingenvironment.IthasestablishedtheCentralHealthandSafetyCommittee,whichworkswithGroupcompaniesinJapanandmeetstwiceayear.ThiscommitteeaimstoreinforceandenhancedomesticGroupcompaniesʼoccupationalhealthandsafetysystems.Tothisend,thecommitteeformulatespolicies
andtargets,ascertainsthestatusofoccupationalhealthatindividualbusinesssites,considersimprovement
measures,andreportsitsresultstoexecutivesviatheRiskManagementCommittee.
Thecommitteesethealthandsafetytargetsfor
ﬁscal2018:zerowork-relatedinjuries,andthepromotionofhealthandproductivitymanagementforanincreaseinemployeevitalityandproductivitythroughinvestmentinimproving
employeehealth.Eachofourcompaniesandoﬃcesworkedtocarryouttheseinitiatives,centeredontheirHealthandSafetyCommittees.
AttheHealthandSafetyCommitteemeetingsheldregularlyateachsite,preemptivemeasuresaretakenfrombothshort-andlong-termperspectivesbasedontheideaofriskmanagement,whichincludeseliminatingrisks
identiﬁedinwalk-aroundchecks.
Inaddition,employeesaregivensafetytrainingonappropriateemergencyandevacuationmeasurestobetakenintheeventofanaccidentorsuddenillness,andonhandlinghazardousmachineryandrawmaterials.Wealso
regularlyholdcomprehensiveﬁredrillsbasedonhypotheticallarge-scaledisasterscenarios,conducttrainingontheuseofAEDs(AutomatedExternalDeﬁbrillators),andoﬀercoursestotraincitizenemergencymedical
technicians.
Inparticular,weholdinitial-responsedrillsthatinvolvecheckstobeperformedintheeventofadisaster:quickly
conﬁrmingandensuringemployeesʼsafety,andcheckingandsharingthedisastersituationofoﬃcesandcustomersaswellasthestatusofproductsupplies.
SysmexBrazilhasacquiredOHSAS18001*certiﬁcation,aninternationalstandardforoccupationalhealthandsafetymanagementsystems.
* Thisstandard,issuedin1999basedonBS8800,whichwasdevelopedbytheBritishStandardsInstitution(BSI)in1996,
consistsofsome30certiﬁcationbodiesandstandardizationorganizationsinvariouscountries.

- 44 -

Lost-TimeInjuriesFrequencyRate/LostWorkDayRate(SysmexCorporation)

PreventingOverwork
Topreventoverwork,wefocusonreducinglongworkinghours,whichcanimpairphysicalandmentalhealth.In
additiontocomplyingwithapplicablelawsandregulations,wehaveinplaceinternalstandardsforworkingoutside
regularhoursoronholidaysbasedontheattendanceandentry/exittimefromICcardrecords,whicharestricter
thantheguidelinessetbytheMinistryofHealth,LabourandWelfare.Whenweﬁndemployeesexceedingthespeciﬁedlimits,wecommunicatethisfacttotheirsuperiorsandseektomakeworkplaceimprovements.Weask
employeestosubmitaself-checkformandorganizeameetingwithanindustrialphysicianbasedonaninternal
standardstricterthanregulatoryrequirements.
InApril2018,webeganautomaticallyrecordingwhenindividualPCswerebootedupandswitchedoﬀinaneﬀort
toascertainworkinghours.Wealsobegantrainingaimedatpreventingoverworkandintroducedspeciﬁc
measures.InMarch2019,weconductedrefreshertrainingfor“WorkstyleReform.”Thistrainingincludedbrieﬁngs
ontheintroductionofaﬂex-timesystemwithoutcoretimes,managementofworkinghours,andmeasurestocontroloverwork/overtime.

PromotingHealthandProductivityManagement
MaintainingandImprovingEmployees'Health

SysmexCorporationbelievesthatmaintainingandimprovingemployeesʼ
physicalandmentalhealthisanessentialpartofcreatingasafeandcomfortableworkplace.Weencourageemployeestoundergothoroughphysicalexaminationsandcancertests,speciﬁcallyforwomen,inadditiontoregularhealthcheckups,fortheearlydetectionofillness.Asacompanyinthebusinessofhandlingmedicalinstruments,ouremployeescouldcomeintocontactwithinfectioussubstancesinthecourseoftheirduties.Forthisreason,inadditiontostatutoryspecialhealthexaminationsweconductourownmedicalcheckupstwiceeachyearthatincludetestingforhepatitisB
andC.
WeareregisteredasapartnercompanyintheCancerScreeningCorporateAction1andKnowaboutHepatitis2
projects.Wealsohaveemployeesreceivetrainingforhepaticmedicinecoordinators,andsignedtheAgreementtoPromoteanIncreaseintheRateofCancerScreeningwithHyogoPrefecture.
KokoronohealthChecksarealsoperformedannuallytoconﬁrmmentalhealthanduncoveranyharassmentrelatedsituations.Wetrackresultsovertimeandstrivetomakeworkplaceimprovements.
- 45 -

Furthermore,weprovidechannelsforhealthconsultationsthroughouttheCompany,andhaveinplacesystemsinwhichemployeescanmeetwithindustrialphysiciansandpublichealthnurses.Wehavealsoestablishedanemployeeassistanceprogram(EAP),enablingemployeestoseekhelpeasily.
Wealsoorganizedinitiativessuchaswalkingeventsaspartofour50thanniversaryproject,andconsultation
servicesforspeciﬁchealthguidanceduringworkinghoursincooperationwiththecorporatehealthinsurance
society.
Aswelfarefacilitiestoencouragehealthmaintenance,onthegroundsofourSolutionCenterweprovidesports
groundsandtenniscourts,aswellasagymnasiumwithﬁtnessequipment,alongwithsystemsforongoing
assistanceinusingsportsfacilities.Weholdeventsandseminarsasneededtoraiseemployeeawarenessofphysicalhealthmaintenance.Inaddition,wehaveintroduceda“cafeteriaplan”3whichincludesprogramstopromotehealth.Wealsooﬀerhealthymenuoptionsinemployeecafeteria.
Asaresultofanevaluationoftheseeﬀorts,inFebruary2019wewererecognizedforthethirdtimebythe
MinistryofEconomy,TradeandIndustryforexcellenceinhealthmanagementasoneofthe“Companiesthatexcel
inhealthmanagement”(White500).
1 ThisprojectisundertakenonbehalfoftheMinistryofHealth,LabourandWelfare.TheministryaimstoraiseJapanʼscancer
screeningrateto50%throughworkplaceinitiatives.
2 TheMinistryofHealth,LabourandWelfareʼscampaignaimstoencourageearlydetectionandtreatmentbydisseminatingeasyto-understandinformationabouthepatitisandtheimportanceoftestingforthehepatitisvirus.
3 Thisispartofoursystemofwelfareprograms.Eachyear,theCompanyprovidesemployeeswith“cafeteriapoints,”whichtheycanuseastheychoosetopaythecostsofspeciﬁctypesofwelfaretoimprovework-lifebalance.

50thAnniversaryProject:HealthChallengeprojects“WalkingJourney”and“MyHealth
ChallengeDeclaration”
Sysmexmarkedits50thanniversaryin2018.Asa50thanniversaryproject,weintroducedtheWalking
Journey,whichisoneofour“HealthChallenge”projects.Thiswasaglobalendeavorvoluntarilyjoinedby
Sysmexemployeesacrosstheworld,inwhichweaimedtowalkatotaldistanceoftwomillionkilometers(equivalenttowalking50timesaroundtheearth),asacompanyworkingfortheadvancementofhealthcare.Participantsinstalledawalkingdistanceloggingappontheirsmartphonesandsignedupwith
WalkingJourneytoparticipateinavarietyofwalkingeventsheldacrosstheworld.Morethan2,000
employeesjoinedtheJourneytosuccessfullyreachthetargetdistanceinMarch2019.Prizeswereawarded
tothosewhowalkedthelongestdistances.
Inthe“MyHealthChallengeDeclaration”project,employeessharedtheirpersonalhealthgoalsontheinternalSNS,whichhelpedpromotehealthawarenessamongemployees.
Inadditiontotheeﬀortsdescribedabove,overseasGroupcompaniesengageinavarietyofmeasurestoensure
employeehealth.

- 46 -

Company

Activity

SysmexAmerica

Establishmentofanin-houseﬁtnessroom
Provisionofahealthandﬁtnessallowance
Subsidiesforhealthchecksandinﬂuenzavaccines

SysmexEurope

Establishmentofanin-houseﬁtnessroom
Provisionofahealthmanagementprograminwhichsportsprofessionalsanddieticiansareinvitedtoprovideadvice
Provisionoffreelunchesatthecafeteria

SysmexUK

Establishmentofa24-hourtelephonehealthcounselingsystemrelatedtohealthThird-partystressriskassessments
Provisionoffreefruitandwaterinthecafeteria

SysmexSpain

Assistancewithsportsclubmembershipfees
Provisionofhealthmanagementprogramsrelatedtorelaxationanddiet
Provisionoffreefruitinthecafeteria

SysmexPartec

Provisionofsportingcourseswhichemployeescanparticipateinatlunchtimeorafterwork

SysmexShanghai

Establishmentofanin-houseﬁtnessroom

SysmexTaiwan

Subsidiesforahalf-dayhealthcheckforeachemployeeandhis/herspouseoroneparent

SysmexAsiaPaciﬁc

Assistancewithsportsclubmembershipfees
Introductionofcommendationsforparticipatinginhealtheventsconductedbyhealthministries,andanawardsystem
Provisionoffreefruitinthecafeteria

SysmexMalaysia

Supportformarathonsandcyclingeventsbylendingfoldingbicyclestoemployees,andothermeasures
Holdingyogaclassesandbadmintonevents

SysmexIndonesia

Provisionoffreefruitandwater

SysmexVietnam

Holdingofsportsactivitiestargetingallemployees- 47 -

Realization of an Attractive Workplace

RespectingWorkersʼRights
UpholdingtheFreedomofLaborAssociationandRecognizingtheRighttoCollectiveBargaining

ParticipatingintheUNGlobalCompactandSupportingtheILOʼsCoreLabourStandards

Sysmexrespectsworkersrightstolaborassociationandcollectivebargaining,basedonitsparticipationintheUN
GlobalCompactandsupportfortheILOʼsCoreLabourStandards.
AllSysmexCorporationemployees,exceptexecutiveemployeesandsomeinmanagerialposts,aremembersoftheSysmexUnion,thein-houselaborunion.Inﬁscal2018,membershipconsistedof61%ofemployees.Labourunions
havealsobeenformedatoverseaGroupcompanies,includingJinanSysmex,SysmexWuxi,SysmexThailand,
SysmexVietnamandHYPHENBioMed.

Labor–ManagementDialogue
EngaginginDialoguewithLaborUnionsatGroupCompanies
Eachyear,SysmexCorporationengagesincollectivebargainingwiththeSysmexUnion.
Inadditiontoregularcouncilmeetings,inﬁscal2018laborandmanagementmettodiscussthepromotionof
healthandproductivitymanagement,themanagementofworkinghoursincludingworkstylereforms,welfareandbeneﬁtsystems,andothermeasures.Wealsoholdsimilartypesofdialoguewiththelaborunionsofoverseas
Groupcompanies.

EmployeeOpinionsReﬂectedinManagement
Clickhereforinformationonprovisionofacomfortableworkingenvironment.

- 48 -

Society

RespectforHumanRights
PoliciesandInitiativesRelatedtoRespectforHumanRights

ParticipatingintheUNGlobalCompactandAdheringtotheUniversalDeclarationofHuman
RightsandILO'sCoreLabourStandards

InaccordancewithItem8ofourGlobalComplianceCode,“ToRespectHumanRightsandtoImproveOccupational
HealthandSafety”,wepracticecorporatemanagementthatrespectsthehumanrightsofallemployeesandengageininitiativestoenhancetheworkingenvironment.ThiscodeisinkeepingwiththeUniversalDeclarationof
HumanRightsprovisionthat“Allhumanbeingsarebornfreeandequalindignityandrights”,andthespiritofthe
ILOʼsCoreLabourStandards,whichdeﬁneminimumlaborstandardsthatmustbepreservedintheworkplace.To
ensurethattheseprinciplesareeﬀectivelyputintopractice,Sysmexhasclariﬁedconformancerulesandaction
guidelinesproscribingdiscrimination,harassment,forcedlabor,andchildlabor.Wealsoconductvarioustypesoftrainingtoensureemployeeawareness.SysmexbeganparticipatingintheUNGlobalCompactinFebruary2011,
andwehaveclariﬁedourcorporatestanceinrelationtotheCompact'stenprinciplesregardinghumanrights,
labor,theenvironment,andanti-corruption.
Inviewthatwepromotehumangenomeandgeneticanalysisresearch,aswellasclinicalresearch,inadditiontocomplyingwithrelatedlawsandregulations,Sysmexhasestablishedaninternalcommitteetoensurethoroughconsiderationforsubjectsʼhumanrights,andwefollowspeciﬁcguidelinesinthisregard.

ClickhereforinformationontheGlobalComplianceCode.(PDFformat/294KB)Clickhereforinformationonresearchethics.

IdentifyingRisktoHumanRights(HumanRightsDueDiligence)InaccordancewithItem8ofourGlobalComplianceCode,“ToRespectHumanRightsandtoImproveOccupational
HealthandSafety”,webelieveitisnecessarytoconduct“humanrightsduediligence”,whichinvolvesidentifying
negativeimpactsonhumanrights,andpreventingorreducingthemthroughourbusinessactivitiesthroughouttheentiresupplychain.Speciﬁcally,wehaveincorporatedintoCSRsurveysofourbusinesspartnerssuchtopicsasprohibitingforcedandchildlabor,andeliminatingdiscriminationduetogender,disability,race,orotherfactors.To
ensurethatSysmexʼsactivitiesarenotinvolvedorcomplicitinhumanrightsabuses,weascertainimpactsonhumanrightsinadvanceandputinplacemeasurestoensureprevention.WiththeU.K.ModernSlaveryActgoing
intoeﬀect,SysmexUKhaspublicizeditsstatementinthisregardonitswebsiteandoperatesincompliancewiththisAct.
ClickhereforinformationontheU.K.ModernSlaveryAct(SysmexUKwebsite).
Clickhereforinformationaboutprocurementpoliciesthattakeintoconsiderationhumanrightsinthesupply
chain.

- 49 -

ConsultationandReportingSystemsRelatedtoHumanRights

SysmexhasestablishedinternalreportingsystemsinJapanandoverseastohandlehumanrightsconsultations,
includingthoserelatedtosexualharassmentandworkplacebullying.
Clickhereforinformationonourinternalreportingsystem

EducationandTrainingOnUnderstandingRespectforHumanRights

ConductingTrainingtoPreventHumanRightsAbuses

Sysmexstrivestopreventhumanrightsabusesbyconductingtrainingonpreventionofharassmentandregulationsrelatedtolaborstandards.
Inﬁscal2018,weconductedtrainingfor100newlyappointedmanagersonsuchtopicsasharassment,including
LGBT*andpersonneladministration.Weheldsimilartrainingfornewemployeesandmid-careerhires.

* Acronymreferringtosexualorientationandgenderidentiﬁcation(lesbian,gay,bisexualandtransgender)- 50 -

Corporate Citizenship Activities

CorporateCitizenshipActivities
PolicyonCorporateCitizenshipActivitiesandPhilanthropy
Sysmex actively carries out corporate philanthropic activities to promote a healthy society and vibrant community, andalso facilitates our employees' personal participation in volunteer efforts.

Contributiontoahealthysociety

Sysmex actively utilizes its resources in the healthcare field to carry out philanthropic activities and promote the buildingof a healthy society.

Cooperationtowardavibrantlocalcommunity

Sysmex acts as a responsible and socially-conscious corporate citizen by cooperating with the local community throughdonations, sponsorships and involvement in philanthropic programs.

Facilitationofemployees'volunteereﬀorts

Sysmex will facilitate employees' participation in volunteer efforts as citizens of the world, members of Sysmex group that
contribute to healthcare in the world, and emphasize community involvement and development.
Established May 2012

Sysmexcontributestowardthecreationofahealthysocietyandtheestablishmentofavibrantcommunitythroughactivitiesbasedon“Tosociety”asdeﬁnedintheSysmexWayʼsCoreBehaviorsandtheCompany'spolicyon
corporatecitizenship.

CreationofaHealthySociety
ContributingtoHealthcarebyFundingUniversityCourses
Since2004,SysmexCorporationhasbeenfundingacourseonEvidence-BasedLaboratoryMedicine(Sysmex)attheKobeUniversityGraduateSchoolofMedicine,andisinvolvedincollaborativeresearchonnewclinicaltesting
technologies.ParticipantsinthiscoursehavebeencollaboratingwithSysmexʼsCentralResearchLaboratoriesonthedevelopmentofhighlypreciseyetsimplediagnostictechnologiesfordeterminingtheriskofcardiovasculardiseasebyevaluatingthefunctionofhigh-densitylipoproteins(HDL).ThiscollaborationhasrevealedthepossibilityofusingtheHDLfunctionasabiomarkerfortheriskofcardiovasculardisease.
Inﬁscal2017,weestablishedtwoendowedchairsintheuniversity'sDivisionofInternationalClinicalCancer
ResearchandPromotion,DepartmentofSurgery.Thisresearchcollaborationaimstoapplyleading-edge
technologies,suchasartiﬁcialintelligenceandrobotics,tothesurgicaldomainandestablishsurgicaltreatment
methodsforcancerthatareminimallyinvasive.Incollaborationwiththesefundedcourses,Sysmexwillpromote
R&Dinnext-generationmedicalcareandnewmedicaldevicesbyutilizingitsliquidbiopsytechnologiesandMedicaroidʼsroboticstechnologies.

- 51 -

ContributingtoHealthcarethroughFoundations
In1984,TaroNakatani,thefounderofTOAMEDICALELECTRONICSCO.,LTD.(currentlySysmexCorporation)
establishedtheNakataniFoundationofElectronicMeasuringTechnologyAdvancement.In2012,thefoundation
changeditsnametotheNakataniFoundationforAdvancementofMeasuringTechnologiesinBiomedical
Engineering.Thefoundationʼscoreactivityistoprovidegrantsforleading-edgetechnologydevelopmentintheﬁeldofbiomedicalengineeringmeasurement,providingawardstoresearchersandoﬀeringtechnologyexchange
grants.
Thefoundationhasbeenexpandingitsprogramssinceits30thanniversaryin2014.Ithasfundedprogramsforthepromotionofscienceeducationfromelementarytohighschool,andinternationalexchangesofundergraduate
studentsinscience.Inﬁscal2017,itstartedascholarship(grant)programfordoctoralcandidatesinmeasuring
technologiesintheﬁeldofbiomedicalengineering,andalong-term,large-scaleresearchgrantprogramamounting
to300millionyenoﬀeredoveraperiodofﬁveyears.Thecurrentactivitiesofthefoundationfocusonassistingthedevelopmentofabroadrangeofhumanresources,fromelementaryschoolchildrentoresearchers.
Inﬁscal2018,itgaveatotalofabout530millionyeningrants.

50thAnniversaryProject:GlobalCorporateCitizenshipActivities
Sysmexmarkedits50thanniversaryin2018.Amongtheeventsconductedinthiscommemorativeyear,
corporatecitizenshipactivitiesfocusedonﬁvekeytopics:cancer,infectiousdiseases,lifestyle-relateddiseases,dementia/Alzheimerʼsdisease,andblooddonation,undertheglobaltheme“AimforaHealthierSociety.”Atotalof13,000peopleparticipatedintheseeventsaroundtheworld.
Avarietyofactivitieswereorganizedaroundtheworld,andinJapan,weparticipatedintheRelayforLife
organizedbytheJapanCancerSociety,aPublicInterestFoundation.RelayforLifeisacharityeventforencouragingandsupportingpatientscombatingcancer,andthosewhoﬁghtforpatients.About100
employeesfromSysmexparticipatedasvolunteersineventsheldattenlocationsacrossJapan.
Activities
Theme

HealthcareRelatedPhysicalSupport

Awareness
Activities

Content

Company

Provisionofpuriﬁedwater,reagentcontainers,andothersuppliesneededforlaboratoryteststomedicalinstitutionsaﬀectedbythetorrentialraininwesternJapanin2018.

SysmexCorporation

Provisionofhematologytestinstruments,urinalysisinstruments,
reagents,andothersuppliestoﬁrestationsandotherfacilities.

SysmexPhilippines

LaunchofSysmexAwardprogramtorecognizeoutstanding
researchinpersonalizedhealthcare,selectedbytheHematology
SocietyofTaiwan

SysmexTaiwan

Participationincharityrunsandcharitywalkeventsinsupportofcancerpatientsandcombatingcancer

SysmexAmerica
SysmexUK,OxfordGene
Technology
SysmexCanada

Participationinthe“HairforHope”hairdonationdriveforcancerpatients

SysmexAsiaPaciﬁc
SysmexMalaysia

Productionofillustratedbookstopromoteeducationandawareness

SysmexCorporation- 52 -

Content

Theme

Company

Awareness
Activities

Awarenessactivitiesforthalassemia(inheritedgeneticdisorderresultinginhemolyticanemia)andHIV

SysmexIndonesia

ContributionstoInternational
Cooperation

HostingJICAtrainees(acumulativetotalsince1994ofapproximately800traineesfrom110countries)

SysmexCorporation

DonationsandSponsorship

Donationstochildpatients,donationofgoods
Examples:DonationtoKidneyKidsNZ,anorganizationthatprovides
supporttochildrenwithkidneydisease(NewZealand).

SysmexShanghai
SysmexPhilippines
SysmexMalaysia
SysmexPartec
SysmexInostics
SysmexNewZealand

RelayforLife(SysmexCorporation)

MacmillanCancerSupport(SysmexUK)

BreastCancerWalk(SysmexAmerica)

EstablishmentofaVibrantCommunity

SponsorshipoftheKobeMarathon2018

SysmexCorporationhasbeenaspecialsponsorofthiseventsinceits
inception.Withthethemeof“ThanksandFriendship,”theKobe
MarathonismeanttoexpressthegratitudeofthepeopleoftheKobeareatoeveryonewhoassistedinthereconstructionoftheregion
followingtheGreatHanshin-AwajiEarthquake.
AsaspecialsponsoroftheKobeMarathon2018,heldinNovember,
weprovidedtherunnersʼbibnumbersandexhibitedattheKobe
MarathonEXPO.Wealsoﬁeldedvolunteerswhoprovidedoperational
support.

Employeevolunteershandingoutwater

HoldingEventsforCommunicationwiththeLocalCommunity
Everyyear,SysmexCorporationinvitescommunityresidentstoits
oﬃcestostrengthenourrelationshipwiththelocalcommunity.InMay
2018,weopenedthegardensatTechnoparkforaneventinwhichsome800membersofthelocalcommunityjoinedandstrolledaboutthegrounds.Themaineventsofthedayincluded“healthseminars”oncancer,Alzheimerʼsdisease,anddiabetes,anda“Bloodlecture”tofamiliarizepeoplewithbloodtesting,whichisourmainbusiness.
- 53 -

TechnoparkFesta(SysmexCorporation)

HelpingtoRepairHomesforLow-IncomePeopleandBeingSelectedfortheCompaniesThat
CareHonorRoll
SysmexAmericasupportsactivitiesconductedbyHabitatforHumanity,aninternationalNGO.Thisorganization
takespartineﬀortstoprovidehomesforlow-incomepeopleinmorethan70countriesaroundtheworld.The
companyprovideddonationsforhomerepairsandsupportthroughemployeevolunteers.Thecompanywasalso
selectedfortheCompaniesThatCareHonorRoll2019,sponsoredbyCompaniesThatCare,aU.S.nonproﬁtorganization.For11consecutiveyears,SysmexAmericahasbeenselectedforthishonor,whichidentiﬁes
companiesofexcellenceinavarietyofareas,suchascultivatingleaders,employeecompensation,extensive
welfare,work–lifebalance,apleasantworkingenvironment,andvolunteeractivitiesintheirregion.

Helpingtorepairhomesforlow-incomepeople
throughHabitatforHumanity(SysmexAmerica)

SelectedfortheCompaniesThatCareHonor
Rollforthe11thconsecutiveyear(Sysmex
America)

MajorActivities
Theme

Content
Visitinglecturesonblood,genes,andhealthcheckups

Cultivationofthe
NextGeneration
SupporttoStimulatetheLocalEconomy
andContributeto
CulturalDevelopment
SupportforthePromotionofSports

Company

ParticipationintheScienceFairinHyogo,aneventincluding
companies,universities,andresearchinstitutions

SysmexCorporation

Hostingstudentsinworkplaceexperienceprogramsandinternships

SysmexCorporation
OxfordGeneTechnology

OpeningofMinatoIjinkantothepublic

SysmexCorporation

RenewalofaﬃliationagreementswithﬁgureskatersMai
MiharaandKaoriSakamoto

SysmexCorporation

SponsorshipofVisselKobe,aJapanLeaguesoccerclub

NaturePreservation
andClean-up
Activities

Forestconservationactivitiesand“ForestObservation
Events”attheSysmexForesttopromotepublic
understandingofthenaturalenvironment

SysmexCorporation

LocalCommunities

ActivitiesthroughKobeHigh-TechParkIndustrial
Association
Communitycleaningactivities
Participationintraﬃcsafetyseminars

SysmexCorporation

Foodaidforpoorfamilies

SysmexSpain
SysmexNewZealand- 54 -

Content

Theme
LocalCommunities

Donationsandassistancetohospitalizedchildrenandorphans
Examples:Givingpresents
HoldingChristmasparties
Hospitalwallpaintingbyvolunteeremployees
Invitingorphanstobreakfasts

On-sitelecture(SysmexCorporation)

Company
SysmexPolska
SysmexShanghai
SysmexMalaysia
SysmexPhilippines
SysmexKorea

Supportingchildhoodleukemiapatients
(SysmexKorea)

Encouragementofemployeevolunteeractivities

Sysmexhasdeclareditssupporttoemployeesʼvolunteeractivitiesin
itspolicyoncorporatecitizenshipactivitiesandestablishedavolunteer
leavesystem.Ithasalsointroducedaprogramtoencourage
employeestoparticipateinvolunteeractivitiesontheirowninitiative.
（Left）©UNICEF/UNI150956/Asselin
Underthisprogram,employeesearnpointsforparticipatinginsocial（Center）©UNICEF/UNI108970/Asselin
contributionactivities,aswellassocialcontributioneventssponsored （Right）©UNICEF/UNI179689/Markisz
Courtesyof:JapanCommitteeforUNICEF
bytheCompany,andtheCompanymakesdonationsbasedonthenumberofpoints.Some60%ofSysmexemployeesinJapan,or2,120
people,participatedinthisprogram,resultinginaround2.30millionyenindonations.OneoftherecipientsofthedonationsunderthepointsystemisJapanHeartInternationalMedicalVolunteers,anincorporatednonproﬁtorganization.ItinviteschildrenwithcancerandtheirfamiliestoKidZaniaKoshien,andholdsplanetariumeventsatchildren'swards.Ouremployeesparticipatedintheseeventsasvolunteerstoassistparticipantsorhelpwithphotography.Therewerealsosocialserviceactivitiesatbusinesssitesplannedbyemployees,whichincluded
donatingusedbooksandclothestoNPOs.

- 55 -

Volunteeractivitiesduringaplanetariumeventinachildrenʼshospitalward

VolunteeractivitiesatKidZaniaKoshien

EmployeesatSysmexareactiveparticipantsinblooddonations.
SysmexCorporationwasregisteredasa“blooddonationsupportercompany”in2014.Weregularlyconductablooddonationcampaign
involvingGroupcompaniesinJapaninJuneandOctober,designatingtheseas“blooddonationmonths”.Wealsoregularlyconductblooddonation
campaignsinotherpartsoftheworld,andabout1,700employeeshave
donatedtheirbloodacrosstheGroup.
Likewise,wehavedesignatedJuneandOctoberas“EnvironmentMonths”,inwhichallGroupcompaniesinJapanpromotecleaningactivities.
Blooddonationactivities- 56 -

Environmental Consideration

EnvironmentalManagement
EnvironmentalPolicy
EnvironmentalPolicy
Byshapingtheadvancementofhealthcare,ourglobalenvironmentalconservationactivitiescontributetothecreationofafulﬁllingandhealthysociety.
CoreBehaviors
1.Wedeliverreassurancetoallpeoplebycarryingoutbusinessactivitiesinanenvironmentallyconscious
manner.
2.Wepromoteenvironmentalmanagementinthroughoutthelifecyclesofproductsandservicesandthevaluechainofourbusinessactivities,sothatwecancontributetoclimatechangemitigation,sustainable
resourceuse(wastereduction,recycle,waterconservation),protectionofbiodiversity,andproper
controlofchemicalsubstances.
3.Wecomplywithallapplicablenationalorregionalenvironmentalregulations,standardsandagreements.
4.Inordertoimproveenvironmentalperformance,wecontinuallyimproveourenvironmentalconservation
activitiesandworkdiligentlypreventpollutionandminimizetheimpactourproductsandserviceshaveontheenvironment.
5.Wecontributetosocietythroughenvironmentalconservationactivitiesasamemberofthecommunity,
whileeducatingandraisingtheenvironmentalconsciousness.
6.Weestablishenvironmentalobjectivesconsistentwiththisenvironmentalpolicy,andmeasureour
performanceagainstthem.
RevisedApril2018
ClickhereforinformationonItem11,"ToPreservetheGlobalEnvironment”oftheGlobalComplianceCode.(PDF
format/294KB)

SysmexEco-Vision2025
FormulatingSysmexEco-Vision2025
Tocoincidewiththeformulationofthenewlong-termmanagementgoalsfortheSysmexGroup,weformulated“SysmexEco-Vision2025”.Thissetsforththelong-termenvironmentalvisionthatSysmexaimstoattainby2025,
andrequiresustopromoteenvironmentalconservationmorethaneverthroughouttheproduct/servicelifecycle
andacrosstheentirevaluechainofourbusinessactivities.

Long-TermEnvironmentalVision
Sysmexremainscommittedtoprotectingtheglobalenvironmentbysettingenvironmentalobjectivesfortheproduct/servicelifecycleandthevaluechainofitsbusinessactivitiesthroughtheyearendingMarch31,2026.
1.WewillreduceCO2emissionstocontributetopreventionofclimatechange.
2.Wewillpromoteresourceconsumptionreductionandresourcecirculationtohelptoenhancesustainabilityofnaturalresources.
- 57 -

3.Wewillcontributetobiodiversityprotectionunderafullawarenessoftheimpactofourbusinessactivitiesonthenaturalenvironment.
Long-TermEnvironmentalObjectives(Fiscal2025)* Theper-unittarget,takingﬁscal2016asthebaseyear

Clickherefordetailsonenvironmentaldata.

ResponsetoTCFDRecommendations
Inrecentyears,theimpactofclimatechangehasbeguntopresentamajorrisktoﬁnancialmarkets.InDecember
2015,theFinancialStabilityBoard(FSB)̶aninternationalorganizationtaskedwithfosteringtheﬁnancialsystemʼsstability̶introducedtheTaskForceonClimate-relatedFinancialDisclosures(TCFD).InJune2017,theTCFD
issuedﬁnalrecommendationsforcompaniestodisclosetheimpactontheircorporateﬁnancesofclimate-relatedrisksandopportunities.
SysmexdisclosesinformationasrecommendedbytheTCFD,asfollows:
1.Governance
Clickhereforinformationaboutoursystemofclimatechangeriskgovernance.
2.Riskmanagement
Everyyear,aspartofourenvironmentalmanagementsystemweassesstheimpactofourbusinessactivities
fromtwoperspectives:“compliancewithlawsandregulations”and“impactontheenvironment.”Takingthe
TCFDrecommendationsrelatedtoclimatechangeintoaccount,weassessclimate-relatedrisksandopportunitiesanddiscusstheseresultsatameetingoftheEnvironmentalManagementCommitteeandamanagementmeetingchairedbySysmexʼschairmanandCEO.Inthismanner,weareworkingtoreducerisksandcreatebusinessopportunities.
Inaddition,aspartofourriskmanagementsystemweconductanexhaustiveriskassessmenteverytwoyears
thatalsoincorporatesrisksotherthanthoserelatedtotheenvironmentandclimatechange.
Clickhereforinformationaboutourriskmanagementsystem.

- 58 -

3.Risksandopportunities
InlinewiththeframeworkoutlinedintheTCFDrecommendations,weidentifyclimatechangerisksandopportunitiesatamanagementmeetingchairedbySysmexʼschairmanandCEO.
Risks

Scenario

Approach

Productsupplywillbecomediﬃcultasaresultoftheprohibitionofcertainsubstancesandtechnologiesbyregulatorychanges.

RA/QAaresetateachregionalheadquarters,
anddedicatedstaﬀrespondtothelawsandregulationsofeachcountry.

Over-orunder-investmentindevelopmentoflowcarbonproductswillresultininvestment
lossandmissedopportunities.

Productandtechnologydevelopmentbasedonhospitallaboratoryrequirementsaswellasmarketandindustrytrends.

Energyandrawmaterialcostswillincrease.

Energysavingmeasures,andgreatereﬃciencyofequipmentwillbeintroduced.
Wewillintroducerenewableenergy.

Changesincustomers'environmental
awarenessleadstocriticismoftheenvironmentalimpactofourproducts,andreducedemand.

Wehaveestablishedasystemthatutilizes
customerfeedbackforproductdevelopment
andqualityimprovement(VOC:Voiceofthe
Customer).

Largenaturaldisastersandregionalwater
shortagesmakeitdiﬃculttoprovideastablesupplyofproductsandservices.

WehaveformulatedaBusinessContinuityPlan(BCP)todisperseriskssuchasrawmaterial
supply,supplysystems,andtransportationroutes.

Long-termglobalwarmingwilladversely
aﬀectthehealthandsafetyenvironmentandincreasethediseaserateofouremployees.

Wehaveclariﬁed"Assuranceofsafetyandhealthintheworkplace"intheGlobal
ComplianceCodeandhavedevelopedvarious
activitiessuchasidentifyingrisksthroughworkplacevisits.

Scenario

Approach

ResourceEﬃciencyWewilloptimizeuseoftransportationmethods
andoperationsusingIoT.

WewillreduceCO2emissionsbyreviewing
ourdistributionprocess/systemcorrespondingtodiversiﬁcationofdistributionandpacking.
Wewillcontinuetoprovideremoteservices
throughCaresphereTM,etc.

EnergySourceWewillreduceenergycoststhroughenergy
savingandshiftingtolow-carbonenergywhich
improvesocialevaluation.

Wewillintroduceenergysavingmeasuresandeﬃciencythroughequipment
improvements.
Wewillintroducetheuseofrenewableenergy.

ProductsandServices

Changesincustomers'environmental
awarenesspromotethepurchasingofenvironmentally-friendlyproducts.
Creationofnewtestingopportunitiesandexpansionofdemandduetolong-termdisease
trendchanges.

Wewillcontinuetopromoteenvironmentallyfriendlyproductdevelopment.
Wewillundertakenewproductdevelopmentsuchasproductscontributingtotheeradicationofmalariaandotherinfectious
diseases.

Resilience

Stablesupplyofproductsandservicesintheeventofanaturaldisasterimprovescustomer
trust.

Wewillimplementaglobalsupplysystemandbackupsystembymultipleprocurementofrawmaterials.

TransitionRisks

PhysicalRisks

Opportunities- 59 -

EnvironmentalManagementSystem
GroupEnvironmentalManagementSystem
SysmexhasformulatedGlobalEnvironmentalManagementRegulationstoclarifytheresponsibilitiesandrolesofeachGroupcompany.Wehaveassignedaseniorexecutiveoﬃcer,amanagingdirectorasanenvironmental
managementoﬃcertooverseeandcontrolGroupenvironmentalmanagementcenteredontheEnvironmental
ManagementCommittee.
WehaveintegratedtheenvironmentalobjectivesaspartoftheGroupManagementPlanand,throughtheManagingBoardʼssupervisionandtheexecutiveoﬃcersystem,areexecutingbusinesswiththeaimofincreasing
thespeedofdecisionmaking.

PromotingtheAcquisitionofISO14001Certiﬁcation
SysmexisworkingtowardtheacquisitionofISO14001,theinternationalstandardforenvironmentalmanagement,fortheGroupʼsprincipalaﬃliatedcompanies.AsofApril30,2019,16GroupcompanieshadacquiredISO14001
certiﬁcation,andthesecompaniesaccountfor68%ofthenetsalesoftheGroup.
BycentralizingtheenvironmentalactivitiesatcertainGroupcompanies,weareworkingtoascertainthestateofprogressonactivitiesandissuesaswellasreinforcingmanagementactivities,andfourcompanies(Sysmex
Corporation,SysmexInternationalReagents,SysmexRAandSysmexMedica),comprisingninelocations,have
obtainedintegratedcertiﬁcation.Asaresult,wearenowabletosystematicallyshareinformationrelatedtoenvironmentalmanagement.

StatusofISO14001Certiﬁcation
RegionCompaniesJapan

SysmexCorporation,SysmexInternationalReagents,SysmexMedica,SysmexRA

Americas

SysmexAmerica,SysmexReagentsAmerica,SysmexBrazil

EMEA

SysmexEurope,*SysmexDeutschland,SysmexFrance,SysmexEspana

China

SysmexWuxi,JinanSysmex

AP

SysmexAsiaPaciﬁc,SysmexIndia,SysmexNewZealand* ReceivedcertiﬁcationalongwithISO50001

ConductingEnvironmentalAuditingInlinewithenvironmentalmanagementsystemrequirements,weperformregularinternalandexternal
environmentalauditsatlocationsthathaveobtainedISO14001certiﬁcation.
Inﬁscal2018,nononconformitieswerefoundduringinternalenvironmentalauditsofthefourGroupcompanies
andninelocationsforwhichcertiﬁcationinJapanhasbeenintegrated.Oneslightnonconformitywasfoundinexternalenvironmentalaudits.Correctivemeasureshavebeencompleted.

- 60 -

EnvironmentalEducation
ConductingEnvironmentalEducationandTraining
SysmexconductsgeneraleducationforallemployeestofosteranawarenessoftheimpactoftheGroupʼsenvironmentalactivitiesandindividualactions.Weconductspecializedtrainingforindividualsdesignatedbytheirdivisionsaspeopleresponsibleforenvironmentalmanagementsystempromotion.Wealsoconductspecializedandemergencyresponsetrainingforeachdivision,asnecessary.
Inﬁscal2018,weconductedgeneralenvironmentaltrainingviae-learningforallemployeesatbusinesssites
havingintegratedISOcertiﬁcationandaregulatorysystemseminarforpeopleinchargeofbusinesssitesandproductlifecycles.

- 61 -

Environmental Consideration

EnvironmentalConsiderationthroughtheProductLifecycle
TheProductLifeCycleandInitiativesatEachStage
Sysmexundertakesavarietyofinitiativesatdiﬀerentstagesofitsbusinessactivitiestoreduceenvironmental
impactthroughouttheproductlifecycle.

Forinformationaboutenvironmentalconsiderationsatbusinessoﬃces,pleasesee“ReductioninEnvironmental
BurdensthroughActivitiesatBusinessOﬃces:ClimateChange”,“ReductionofEnvironmentalBurdensthroughActivitiesatBusinessOﬃces:ResourceCirculation”,and“ReductioninEnvironmentalBurdensthroughActivities
atBusinessOﬃces:PreventingPollution”.
Seethesectiontitled“EnvironmentalData”fordetailsonmaterialbalance.

Eco-friendlyProductsandServices

EnvironmentalFriendlinessinProductDesign

Sysmexhasformulatedregulationsrelatedtoproductlifecyclemanagementinaneﬀorttocontributetoenergy
conservationandwastereductionwhencustomersuseourproducts.Theseguidelines,aimedatconservingIVD
instrumentsʼuseofelectricityandloweringreagentconsumption,areincorporatedintotechnicaldevelopment.
ExamplesofInitiatives
MethodResultsofInitiatives

AdoptingConcentrated
Reagents

Reducedresourcesusedincontainersandpackagingmaterials
Substantiallyreducedwastegeneratedatlaboratories
Byreducingweightandvolume,improvedtransportationeﬃciencyandreducedCO2emissionsUseofEnvironmentally
ConsiderateRawMaterials

Byswitchingtomoreenvironmentallyfriendlyandsaferreagents,eliminatedtheneedforprocessingwasteliquidwithneutralizingagents- 62 -

XN-SeriesUsingReagentConcentrated
25TimesComparedtoConventionalReagents

EnvironmentalConsiderationintheProductionofRawMaterials
Toreducetheuseofnaturalresources,Sysmexhasestablishedaproductionmethodusingrecombinantsilkwormsasanalternativetotheuseofanimal-derivedproteinsinitsreagents.Inthepast,
producingthesesubstancesusedsubstantialamountsofenergy.
However,assilkwormscanbecultivatedatroomtemperature,simply
byusingshelvesandbreedingcontainersandprovidingthemwithfood,weanticipateastablesupplyaswellasenergysavingsandwaste
reduction.
WeuseproteinsproducedbysilkwormsinRevohemPT,areagentwe Productionofrawmaterialsbyusingsilkworms
launchedinﬁscal2017.Thisistheﬁrstsuchproducttoobtainregulatorycertiﬁcation.
Ourproteinproductioncontractingbusinessusingthistechnologyhasbeenfullyoperationalsinceﬁscal2012,and
wearealreadytakingordersfromanumberofpharmaceuticalcompanies.
ComparisonofMethodUsingSilkwormsandConventionalMethod(RevohemPT)* Comparisonofin-houseproduct(throughjointresearchwithTokyoCityUniversity)

EnvironmentallyConsciousProcurement(GreenProcurement)

CooperatingwithBusinessPartnerstoPromoteEnvironmentallyConsciousProcurement

SysmexhasestablishedGreenProcurementStandards,whichdescribethecompany'sfundamentalstanceonenvironmentalconsiderationsinprocurementactivities.
WealsoconductannualCSRsurveysofourbusinesspartnerstoconﬁrmthattheyhaveenvironmental
managementpoliciesinplace,aswellastargetsandplansforCO2reductionandenergyconservation.
Clickhereforinformationonourprocurementpolicy.
- 63 -

Historyofrevisionsandupdatesofdisclosureinformationrelatedtogreenprocurement.(PDFformat/204KB)GreenProcurementStandards

Throughourglobalcorporateactivitiesinthehealthcareﬁeld,wearecontributingtothecreationofa
fulﬁllingandhealthysociety.
1.Objectives
Inaccordancewithitsenvironmentalpolicy,theSysmexGroupstrivestofulﬁllitscorporatesocial
responsibilitybypromotingglobalenvironmentconservation.Accordingly,weendeavortopromotethemanufactureofenvironmentallyfriendlyproductsbyencouragingtheprocurementofrawmaterialsandpartsthathavelowimpactontheglobalenvironment.Sysmexaimstocultivatemotivatedenvironmental
conservationactivitiesamongoursuppliersandenableustoworktogethertowardthedevelopmentofasustainablesociety.
2.GreenProcurementInitiatives
TheSysmexGrouppractices"greenprocurement"toensurethatitsprocurementactivitiespromoteareductionintheenvironmentalimpactoftheCompany'sproductsandreducetheenvironmentalimpactofallproductionactivities,includingthoseofoursuppliers.Wepromotethetwoitemsbelowasspeciﬁcgreenprocurementinitiatives.
1）Promotetheprocurementofrawmaterialsandpartsthathavelowerenvironmentalimpact.
2）Expandbusinesswithsuppliersthattakeaproactiveapproachtowardenvironmentalconservation.
3.ScopeofApplication
Thesestandardsapplytotheprocurementofrawmaterials,partsandproductsbySysmexGroup
companies.
4.ControlofChemicalSubstancesinProducts
TheSysmexGrouprequirestheselectionofmaterialsandpartsfortheproductsitdevelopsandproducestobebasednotonlyontherequisitequality,performanceandeconomicfeasibility,butalsoontheminimizationofenvironmentalimpact.Therefore,rawmaterialsandpartsthatdonotemploythechemicalsubstancesdescribedbelowshallbeadopted:1）Substancesprohibitedaccordingtorestrictionsonchemicalsubstancescontainedinproductsshallnotbecontained.
2）Thoseinwhichthechemicalsubstanceamountsdeﬁnedunderrestrictionsonchemicalsubstances
containedinproductsshallbemonitored.
3）Thoseforwhichtheenvironmentalimpactofthechemicalsubstanceintermsofatmosphericpollution,watercontamination,soilpollution,etc.shallbelow.
4）Environmentalimpactdataformaterialsshallbedisclosed.
5）Inrelationtopackagingmaterials,whenalloftheaforementionedfactorsareidentical,thatwiththelowestvolumeofcontainedchemicalsubstancesshallbeselected.
RevisedNovember2014- 64 -

1.ConﬁgurationandOperationofEnvironmentalManagementSystems
Whencommencingtransactionswithbusinesspartners,theSysmexGroupindicatesclearlytheimportanceitplacesonmotivatedenvironmentalconservationactivities.Tothisend,weconﬁrmwhether
potentialsuppliershaveinplaceenvironmentalmanagementsystemscertiﬁedbythirdparties.
1）ISO14001certiﬁcation
2）Simpliﬁedenvironmentalmanagementsystemcertiﬁcation
2.ProvisionofEnvironmentalInformationonRawMaterialsandParts
TheSysmexGroupaskssupplierstoprovidethefollowingenvironmentalreportsincooperationwith
Sysmex'senvironmentalconservationactivities:
1）Dataonharmfulchemicalsubstancescontainedinrawmaterialsandparts
2）CertiﬁcationagainsttheuseofsubstancestargetedbyEuropeanRoHSregulations3）InformationonrawmaterialsandpartscompliantwithEuropeanRoHSregulations
3.EnvironmentalMeasuresbySupplierstoTheirOutsourcingPartners
TheSysmexGroupalsoaskssupplierstorequestthattheiroutsourcingpartnersconﬁgure
environmentalmanagementsystemsandcooperateinprovidingenvironmentalinformation.Weask
supplierstotakeresponsibilityformanagingtheiroutsourcingpartnersinthisrespect.
RevisedNovember2014

SpecifyingProhibitedSubstances,SubstancestoBeReduced,andTargetCountries

Basedonitsgreenprocurementstandards,Sysmexdisclosesthefollowingitemsregardingchemicalsubstances(substanceswithanenvironmentalimpact)containedintheproductswemanufactureandsell,aswellastheirconstituentparts,devicesandmaterials.
1.Prohibitedsubstances(revisedMay31,2019)
Prohibitedsubstances(PDFformat/646KB)2.Substancestobereduced(revisedMay31,2019)
Substancestobereduced(PDFformat/756KB)3.Listoftargetcountries(countriesandregionswhoseenvironmentallawsandregulationsprovidethebasisforprohibitedsubstancesandsubstancestobereduced),revisedMay31,2019
Listoftargetcountries(PDFformat/208KB)

EnvironmentallyFriendlyLogistics

EﬀortstoLowerCO2EmissionsinJapan-DomesticandInter-RegionalTransportationof
Products
AsSysmexʼsglobalbusinesscontinuestoexpand,itisworkingtocurtailCO2emissionsbyreviewingitslogisticalprocessesandsystemsasdistributiongrowsincreasinglydiverse,whilealsomovingforwardwithpackaging
reforms.
- 65 -

Fiscal2018Results

NumerousnaturaldisastersoccurredinJapanandoverseasinﬁscal2018,necessitatingalargenumberofurgent
deliveries.Asaresult,CO2emissionswere1%higherthaninﬁscal2016,thebaseyearforSysmexEco-Vision
2025.
ResultsofLogisticsProcessReview
MethodResultofReviews

IncreasingTransportation
Eﬃciency

FollowingtheChinaandAsiaPaciﬁcregions,wesetuparegionallogisticshubwarehouseinGermany.ConcentratingtransportationwithintheregionisreducingCO2emissions.

LoadingSimulations

Wecontinuetoenhanceloadingsimulationstoreducetransportfrequency.Althoughfrequentdisastershaveincreasedthenumberofsuddenshipments,wekeptthecontainerloadingratiohigh,at64%ormore.

SavingResourcesbyRevisingPackagingMaterials

Toconserveresources,SysmexhasintroducedreusablepackagingforinstrumentsshippedwithinJapan.
Inﬁscal2018,weintroducedspecialboxesthatcanbeusedrepeatedlyfortransportinggenemutationanalysis
sets.
Inadditiontomaintainingtemperatureduringtransport,whichdirectlyimpactsquality,andenhancingdeliveriestocustomers,thefactthattheseboxesarereusablemeanslesswaste,reducingourenvironmentalimpact.
Boxesfortransportinggenemutationanalysissets(foruseincancer
geneproﬁling)- 66 -

Environmental Consideration

ReductioninEnvironmentalBurdenthroughActivitiesatBusinessOﬃces:ClimateChange
ReducingGreenhouseGasEmissions
EﬀortstoReduceGreenhouseGasEmissionsatBusinessOﬃces
Weareundertakingavarietyofeﬀortstoreducedirectand indirectgreenhousegasemissionsbyourbusinessoﬃces.

Fiscal2018Results

Greenhousegasemissions(perunitofconsolidatedsales)decreased21%comparedwiththe50%reduction
targetsetintheSysmexEco-Vision2025,whichusesﬁscal2016asitsbaseyear.
InitiativestoReduceGreenhouseGasEmissions
Initiative

Company

Details
Weintroducedanelectricitymanagementsystem(demand
monitoringfunction)1tounderstandandcontroloverall
electricityuse.Weusedthisanalysistointroduceenergysavingmeasurestailoredtobusinessoﬃcecharacteristics.
MonitoringroomtemperaturesinsummerandwinterInstallingmotiondetectorstoactivatestaircaselighting
Upgradingtoenergy-savingairconditioningequipment
IntroducingLEDlighting

SysmexCorporation
EnergyConservation
MeasuresMadefactoriesmoreairtightbyconvertingwindowstodouble-panedglass
Savedelectricitybyrevisingairconditioningoperating
times

SysmexRA

ShiftedtoHighEﬃciencyEquipment

Introduced
RenewableEnergy

SysmexCorporation

AttheSolutionCenter,switchedtohigh-eﬃciencyair
conditioningequipmentthatdoesnotusegas

SysmexAmerica

ConvertedalllightingtoLED
Switchedtoﬂeetwithbetterfueleﬃciency

SysmexEurope

SwitchedtoLEDlightinginprincipalreagentﬁllingrooms

SysmexWuxi

Switchedtoarefrigerantwithlowerglobalwarmingpotential
forcoldstorage

SysmexCorporationAti-Square,installedsolarpanelsandintroducednaturallightinginworkareastosaveelectricity

SysmexEurope

Usedallrenewableenergyforelectricity

SysmexUK

Shiftedtorenewableenergyforsomeelectricity- 67 -

Initiative

Company

DetailsGave“GreenerSysmexPoints”toemployeeswhouse
hybridvehiclestocommutetowork,reducedenergyuse
anddecreasedCO2emissions
Encouragedtheuseofnaturalgasvehicles(NGVs)as
taxisandairportlimousines.

SysmexMalaysia
EmployeeAwarenessSysmexInostics

SubsidizedemployeeuseofpublictransportationforcommutingSysmexIndia

ConﬁrmedthatallemployeeswhousetheirowncarstocommutetoworkhavereceivedPUCcertiﬁcation2

1 Functionsforcontinuouslymeasuringmaximumelectricaldemand(demandvalue)for24-hourperiodsandsoundinganalarmifthelevelexceedstargetvalues,aswellasreportingonelectricityuseonadailyandmonthlybasis.
2 Anacronymforpollutionundercontrol,PUCcertiﬁesthatvehicleemissionsarebelowpollutioncontrolstandards.IndianlawrequiresvehiclestoundergosemiannualPUCtesting,andPUCcertiﬁcationisobligatory.(ThePUCcertiﬁcationperiodisone
yearfornewvehicles.)Clickherefordetailsonenvironmentalperformancedata.(PDFformat/36KB)DecreasingCO2EmissionsfromFleetinJapanTocurtailfueluseandreduceCO2emissionsfromsome400ﬂeetinJapan,wearemakinguseofourintranettovisualizetraveldistancesandgasolineusedbyeachﬂeetandheightendriverawareness.Wearealsointroducing
fuel-eﬃcientandhybridcarsandreducingthenumberofﬂeet.

Fiscal2018Results

Decreasedthenumberofﬂeetbyapproximately20
ReducedCO2emissionsbyapproximately10%(comparedwithﬁscal2017)

ComplyingwithRelatedLawsandRegulations
BasedontheEnergyConservationAct,SysmexCorporationhassubmittedtotheMinistryofEconomy,TradeandIndustryamedium-tolong-termplanthatsummarizesitsregularreportsaggregatingannualenergyusage
amountsanditsenergyreductionplan.Goingforward,wewillcontinuepromotingenergyconservationactivities
throughouttheCompanytoachievethesenonbindingtargetsinJapan.

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EnvironmentalConsideration

ReductioninEnvironmentalBurdenthroughActivitiesatBusinessOﬃces:ResourceCirculation
ManagingandRecyclingWaste

ReducingWasteandPromotingaStableRecyclingRate

Sysmexengagesinongoinginitiativestoreducewasteandincreasetherecyclingrate.

Fiscal2018ResultsAsourbusinessgrows,thetotalamountofwasteincreasesduetotheestablishmentandexpansionofnewlocationsandarisingnumberofemployees.Duetotheexpandedscopeofenvironmentaldata,therecyclingratecameto76%,down13percentagepointsfromtheprecedingﬁscalyear.
Waste-ReductionInitiatives
Company
SysmexCorporation

Initiative
Reusedtheglasswasteformerlyprocessedatlandﬁllsasaroadpavingmaterial,achievingmaterialrecyclingofglasswaste
Shiftedfromtheuseofcardboardboxestoreusableboxesfortransportinggene
mutationanalysissets(foruseincancergeneproﬁling)inJapan,reducingcardboard
boxwaste

SysmexRA

Introducedethanolreuseequipmenttoprocesspreviouslyincineratedwasteethanol,
reducingseven-foldtheamountemittedaswaste

SysmexMalaysia

Recycledcardboardboxesandplasticmaterialsanddonatedthemtocharitableinstitutions

SysmexWuxi

Reusedastrashbagsthepolyethylenebagsusedtopackagepurchasedparts

Clickherefordetailsonenvironmentalperformancedata.(PDFformat/36KB)UsingWaterResourcesEﬀectively

ReducingWaterUseandAppropriatelyProcessingWastewater

Sysmexusesbothabove-groundandundergroundwaterinitsbusinessactivities,suchasourcorereagent
production.Recognizingthereductionofwateruseasanimportantsocialresponsibility,SysmexsetstargetsforthereductionofwateruseinSysmexEco-Vision2025,andisworkingtoimprovetheeﬃciencyofwateruseatindividualsites.

Fiscal2018Results

Waterusedperunitwasdown7%comparedwithemissions(perunitofconsolidatedsales)inthebaseyear(ﬁscal
2016)targetedbytheSysmexEco-Vision2025.
- 69 -

MajorInitiativesatBusinessOﬃces
Company

Initiative

SysmexCorporation

Promotedimprovementsinproductioneﬃciency,reducedworkhoursanddecreasedwateruse

SysmexAsiaPaciﬁc

Upgradedtheultrapurewaterplantandrecycledwastewaterthroughreverseosmosis
whenthefactorywasnotinoperation
Installedadegasiﬁerforrawwaterpretreatmentforeﬀectivewateruse

SysmexIndia

Recycledindustrialwastewateraftertreatmentanduseditforwateringgreeneryaroundthefactory

Clickherefordetailsonenvironmentalperformancedata.(PDFformat/36KB)ReducingPaperUse

PromotingDigitalData

SysmexCorporationisworkingtoreducetheuseofpaperbyutilizingpersonalcomputers,tabletsandsmartphonestosendandreceivedataelectronically.Theseeﬀortshaveboostedoperatingeﬃciencyandcutdownonpaperuseandwastevolume.
Theuseofelectronicdatafacilitatesthesendingofagendastomeetingattendeesaheadoftime.Checkingandconsideringthisinformationinadvancehasmademeetingsmoreeﬃcientandshorter.Eschewingtheuseofpaperforstoringmaterialsalsohelpsreducetheriskofinternalinformationleaks.In2017,SysmexKoreainstalledanapprovalsystemthatallowedittoreducepaperuseby20,000sheetsannually.Wehavealsobeguncuttingdownonpaperusebyprovidingsupplierswithproductdrawingsaselectronicdataratherthanonpaper.

- 70 -

Environmental Consideration

ReductioninEnvironmentalBurdenthroughActivitiesatBusinessOﬃces:PreventingPollution
ManagingChemicalSubstances
DeterminingtheStatusofStorageandUseandManagingHarmfulSubstances
SysmexuseschemicalsubstancesinitsR&Dandmanufacturingprocesses.Inadditiontopreventinglossesorleaks,westrivetomanagechemicalsubstancesappropriatelytopreventdamagetothehealthofemployees
workingonsite.
MethodsforManagingHarmfulSubstances
Company
SysmexCorporation
SysmexInternational
Reagents

InitiativeWeestablishedaChemicalSubstanceManagementCommitteeandarereducing
chemicalaccidents,educatingrelateddivisionsandotherwiseenhancingthemanagementsystem.
AttheScientiﬁcLaboratory,weconductthoroughchemicalsubstancemanagement
basedontheScientiﬁcAﬀairsDivisionStandardsforLaboratoryManagement.
WeuseIDcardsandﬁngerprintrecognitiontopreventunregisteredpersonnelfromenteringareaswheredeleteriousandhazardoussubstancesarestored.

EmissionofHarmfulSubstancesandManagementandProcessingwithRegardto
TheirReleaseintotheWaterandAtmosphere
ManagingandProcessingHarmfulSubstancesAsaprecautionagainstthedangerofinfectionbybiologicalsubstances,westrictlycontrolthelocationswheresuchsubstancesarestoredandused,basedonmanuals.Also,thesesubstancesarecarefullysegregatedfromgeneralwasteforproperdisposal.
Forotherharmfulsubstances,weworktopreventaerialdrift,dispersionandgroundwaterpermeationthroughcountermeasuresaddressingbothfacilitiesandmanagementmethods.Intheseways,weendeavortokeep
emissionsbelowstatutorystandardvalues.

WastewaterManagementandProcessing
Sysmexprioritizestheprotectionofwaterquality.Wehavecreatedourownemissionstandardsthatweusetomanagethewastewaterfromdevelopmentlocationsandfactoriesthatusechemicalsubstances,ensuringthatwaterwaysandundergroundwaterarenotaﬀected.

- 71 -

MethodsofManagingandProcessingWastewater
Company

MethodSysmexInternational
Reagents

AttheOnoFactory,weintroducedasystemthatsoundsanalarmwhenbiochemical
oxygendemand(BOD)exceedsstandards,preventingtheemissionofliquidscontaining
organicmatter.

SysmexRA

Weintroducedwasteliquidprocessingequipmenttoheat-sterilizeinfectiouswaste,
renderingitharmlessbeforedirectreleaseintosewagesystems.

SysmexAmerica

Weintroducedawastewaterprocessingsystem,removingboroncontainingcompounds
fromthewastewaterproducedduringreagentmanufacturing.

SysmexAsiaPaciﬁcWeinstalledawastewaterprocessingsystemtopurifywateremittedduringreagent
productionbeforebeingreleasedintosewers.

ManagementandProcessingRelatedtoAtmosphericEmissions
InresponsetotheFluorocarbonsEmissionControlLaw,arevisedversionofwhichwentintoeﬀectonApril1,
2015,GroupcompaniesinJapanestablishedresponsemanualsforindividualcompanies.Weidentiﬁed
ﬂuorocarbon-containingequipmentweownormanageandworkedtodetermineappropriateuse,conducting
inspectionsanddeterminingcalculatedleakages.

- 72 -

Environmental Consideration

BiodiversityProtection
InvolvementwithBiodiversity
Sysmexuseswaterinitscorereagentproductionandunderstandsthatitreceivesahostofbeneﬁtsfromtheworldʼslivingthingsaspartofitsbusinessactivities.Accordingly,werecognizethatpreservingtheforeststhat
contributetolocalwatershedprotectionisanimportantsocialresponsibility.Wealsoaimtocontributetothepreservationofbiodiversity.
Clickhereforinformationonourshiftinanimal-derivedproteinmaterials(recombinantsilkworms)inourdiagnosticreagents.

ForestConservationActivities

ContributingtoBiodiversityPreservationthroughthe“SysmexForest”

Inﬁscal2013webegantakingpartinforestmaintenanceactivitiesbasedonthe"EnlisttheParticipationofAll
CitizensinCreatingWoodland"projectbeingpromotedbytheHyogoPrefecturalGovernment.Tothisend,wetook
responsibilityforatwo-hectareportionofthe17-hectareKawaiKaitekiForestnearourreagentfactoryinthecityofOno,HyogoPrefecture.Wedubbedthisportionthe"SysmexForest"andsetaboutmakingthesatoyama(ahumaninﬂuencednaturalenvironment)aplaceoftranquilityforpeopleandwildlife.
Inﬁscal2018,atotalof171peopleparticipatedintheseactivities,whichtookplace14times.
InitiativesattheSysmexForest
Initiative

Activity

PreservationofBiodiversity

Protectionofendangeredspecies(suchasprotectingthehabitatoftheclouded
salamander1andplantingplantstoattractthechestnuttigerbutterﬂy)2Protectionofrarewildplants(cultivatingtheJapaneselilytoaiditsrecoveryandprotectingthehabitatofCephalantherafalcate(GoldenOrchid))3

EducationandAwarenessConductingprogramssothatchildrencanenjoycomingintocontactwithnature(heldaforestobservationtour,cultivatingplantcuttings,vegetablesandshiitakemushrooms,
andotheractivities）
RegisteredfortheGreenWave2018,aprogrambeingpromotedbyJapanʼsMinistryoftheEnvironment,MinistryofAgriculture,ForestryandFisheries,andMinistryofLand,
Infrastructure,TransportandTourism.(invitedbytheUnitedNationstotakepartinthe
InternationalDayforBiologicalDiversity(May22)in2018)

1 ThesesmallCryptobranchoidea(primitivesalamanders)aredesignatedasVulnerableIIintheMinistryoftheEnvironmentʼsRed
DataBook.
2 Thesebutterﬂiesareunusualfortheirlongmigratoryroutes;mostofthemarriveinJapaninspringandmigratearound2,000
kilometersinautumntoTaiwanandothersouthernclimes.Theyaredesignatedasaquasi-endangeredspeciesinChiba
PrefectureʼsRedList.
3 DesignatedasEndangeredSpeciesIIontheMinistryoftheEnvironmentʼsRedList

Clickhereforinformationonoursystemforencouragingemployeevolunteers.
Clickhereforinformationonthe“SysmexForest”.
- 73 -

SysmexForest(participantsinforest
maintenanceactivities)

SysmexForest(cultivationofthoroughworttoprovideadestinationforthechestnuttiger
butterﬂy)

ActivitiesinOtherRegions
Company

Activity

SysmexEurope

Withinthereagentfactoryʼsgrounds,theplantingofautochthontoprovidefoodfor
insects

SysmexSpain

Participationinabiomassenergyprojecttopromoterenewableenergyandpreservetheenvironment

SysmexNewZealandParticipationinavolunteertree-plantingdayonMotuiheIsland,plantingmorethan300
trees

SysmexIndia

AspartofWorldEnvironmentDayactivities,110treesplantedbyemployees

SysmexThailandAdebrisdamusingbamboowasconstructedtoroutewatertoaridlandandprevent
ﬂoodingAﬀorestationactivitiesinNewZealandAﬀorestationactivitiesinIndia- 74 -

Compliance

ComplianceManagement
GroupPolicy
PursuingOpenandAboveboardBusinessActivities
BasedonourGroupphilosophy,the"SysmexWay,"wedeﬁneourviewofcomplianceas"theconductofopenandaboveboardbusinessactivitiesonthebasisofobservanceoflawsandregulationsandhighethicalstandards."In
accordancewiththisdeﬁnition,wehaveestablishedaGlobalComplianceCode,inwhichparticularlyimportant
conformancerulesandbehavioralguidelinesforallGroupexecutivesandemployeesaredetailed.InadditiontoJapanese,theGlobalComplianceCodehasbeentranslatedintoEnglishandmanyotherlanguages.
ClickhereforthefulltextoftheGlobalComplianceCode.(PDFformat/294KB)GlobalComplianceCode(Overview)

1.EnsuringtheSafetyofOurProductsandServicestoCustomers
Inallourcorporateactivities,weshallmakeitamatterofprioritytoprovideourcustomerswithsafetyandsecurityintheoperationanduseofourproductsandservices.
2.PromotingFairDealingandFreeCompetitionWeshallcomplywiththelawsandregulationsofeachcountryandregionconcerningthepromotionoffairandfreecompetition,dealfairlywithallourcustomersandotherbusinesspartnersandconducttransactionsunderappropriateconditions.Inaddition,inrelationtoothercompaniesinthesame
business,weshallnotillegally,dishonestlyorunreasonablyrestricttheirbusiness,norshallwedefamethem.
3.FairandProperInformationDisclosureandExerciseofCompleteInformationControl
Ourcorporateinformation,suchasourGroupʼsﬁnancialconditionandbusinessactivities,shallbedisclosedinafair,prompt,correct,andclearmannerinaccordancewithapplicablelawsandregulations,andweshallexercisestrictcontroloverconﬁdentialinformationcollectedthroughourbusinessactivities
soasnottoinfringetherightsofthirdparties.
4.ImplementationofAppropriateResearchandDevelopmentActivities
Whencarryingoutresearchanddevelopment,weshallprotectthedignity,privacy,andhumanrightsoftrialsubjects,andshallcomplywithapplicablelawsandregulationstocarryoutourresearchactivitiesinaccordancewithhighethicalstandards.
5.ToRespectIntellectualPropertyWerespectboththerightsofourGroupʼsintellectualpropertyandtheintellectualpropertyofothers.
Weshallnotunlawfullyacquireoruseanyconﬁdentialbusinessinformationortheproprietaryassetsofothers.
6.ToMaintainInternationalPeaceandSafetyWeshallcomplywithexport-relatedlawsandregulations,andshallnotengageinanytransactionwhichmayimpedethemaintenanceofinternationalpeaceandsafety.
7.ToConductProperAccountingandAppropriateTaxPayments
Weshallalwaysapplytheappropriateaccountingmeasuresandrecognizethetaxobligationssetforthinapplicabletaxlawsandaccountingregulationsandstandards.
- 75 -

8.ToRespectHumanRightsandtoImproveOccupationalHealthandSafetyWeshallsupporttheUniversalDeclarationofHumanRightsandCoreLabourStandards,andrespectfundamentalhumanrights,andshallnotcommitactssuchasdiscriminationorharassment.Weshallalso
complywithapplicablelawsandregulationsandendeavortoimproveoccupationalhealthandsafety.
Further,weshallnotcommitanyunfairlaborpracticesagainstthepersonnelofthecompany.
9.ProhibitionofConﬂictsofInterestWeshallnotattempttogainanypersonalproﬁtintheperformanceofourduties,andshallnotmakeany
unauthorizeduseofourGroupʼsassets,goodsorinformation,norshallweperformpersonalactsthatmaycauseharmtotheGroupʼsbusinessactivitiesorreputation.
10.ToMaintainSoundRelationshipswithSocietyWeshallcomplywithapplicablelawsandregulationsrelatedtoanti-briberystatutesandcomplystrictly
withapplicablelawsregardingmakingpoliticaldonations.Thecompanyshallnotbeintimidatedbyantisocialactivities,behaviorandgroups,normaintainanyrelationshipwiththem.
11.ToPreservetheGlobalEnvironmentWeshallcomplywithenvironment-relatedlawsandregulations,andrespecttheenvironmentthroughout
ourbusinessactivities,basedonapplicablelawsandinternationalstandards,inanendeavortopreserveandimprovetheglobalenvironment.

CompliancePromotionStructure
Sysmexhasputinplaceinternalrulesrelatedtocompliance.Wearealsoworkingtoenhancecomplianceawarenessamongemployees.
TheGroupcomplianceoﬃcerchairstheComplianceCommittee,whichpromotescompliancethroughouttheGroup.ComplianceoﬃcersinplaceatindividualGroupcompaniespromotecomplianceatthosecompanies.
ComplianceStructureInternalReportingSystem
SysmexhasestablishedandoperatesaninternalreportingsystemforallGroupcompanies.
InJapan,wehavesetupaninternalreportingsystemknownasthe“CampanulaLines”.Throughthissystem,we
oﬀerﬁeldconsultationsrelatedtocompliance-relatedissuessuchasbriberyandhumanrightsabuses,andworkto- 76 -

resolveanyissuesquickly.The“CampanulaLines”allowouremployeestoseekconsultationsandﬁlereportsviaemail,postalmail,ortelephonethroughtwolines(in-houseandexternal).Wehavealsoestablishedalineviathe
AuditandSupervisoryCommitteethatenablesemployeestoseekconsultationsandﬁlereportsrelatedtothemanagementteam.Informationreceivedthroughtheselinesishandledanonymouslyandbasedonthe
WhistleblowerProtectionActtoshieldfromanydisadvantagepeopleconsultingorprovidinginformation.
The“CampanulaLines”InternalReportingSystem

Overseas,consultationandreportinglinesprovidelocal-languageresponses.
Inﬁscal2018,weﬁelded14enquiriesfromJapanandoverseas.Weconductedinvestigationsregardingtheseenquiriesanddealtwitheachofthemappropriately.

ComplianceEducation

ProvidingContinuousEducationonComplianceToinstillcompliance,Sysmexpositionsemployeeeducationandawarenessactivitiesasthefoundationofcompliancepromotion.BasedontheGroupcompliancetrainingprogram,weconductvarioustypesofcomplianceeducationonanongoingbasis.Duringnewemployeeandrank-basedtraining,wetaketheopportunitytofoster
compliancewiththeGlobalGovernanceCode.
WeareexpandingoureducationaltoolstoprovidemoredetailedexplanationsoftheGlobalComplianceCodeonsuchthemesaspromotingfairtradingandprohibitionsagainstbribery,insidertrading,anddiscriminationorharassment.Throughautonomous,plannededucationalandawarenesseﬀorts,weinstillandpromotecomplianceawarenesswithinindividualdivisionsandcompanies.

MainComplianceEducationinFiscal2018(Japan)Conductedcompliancetrainingfornewemployees
Conductedcompliancetrainingfornewlyappointedmanagers
ConductedtrainingonthecontrolandprotectionoftradesecretsforGroupemployeesinJapan
Conductedhumanrightstrainingrelatedtoharassment,includingLGBT*employees,aswellasonpersonnel
administrationandtheWorkersDispatchAct,fornewemployees,mid-careerrecruits,andnewlyappointed
managers
ConductedtrainingontheSysmexPromotionCodeaswellasothertrainingtopromotefairtrade
Conductedtrainingrelatedtolaws,regulations,andindustryrulesonensuringtransparencyinrelationshipswithmedicalinstitutions* Acronymreferringtosexualorientation/genderidentiﬁcation(lesbian,gay,bisexualandtransgender)(Overseas)
Conductedcompliancetrainingfornewemployees
Conductedcompliancetrainingformanagers
ConductedtrainingrelatedtotheEuropeanGeneralDataProtectionRegulation(GDPR)
Conductedtrainingaboutrulestopromotefairtradinginthemedicaldeviceindustry- 77 -

Compliance

CompliancePromotionInitiatives
ClickhereforthefulltextoftheGlobalComplianceCode.(PDFformat/294KB)Anti-Corruption
PreparationofStandardsandProvisionofEducationonthePreventionofBriberyAsoneofitsvoluntarycorporateeﬀortsinaccordancewiththespiritoftheUNGlobalCompact,Sysmex
undertakesthorougheﬀortstopreventbribery,inlinewithPrinciple10,whichstatesthat“Businessesshouldwork
againstcorruptioninallitsforms,includingextortionandbribery.”Eﬀortstoeradicatecorruptionaregatheringmomentumthroughouttheworld,andvariouscountriesareenacting
lawsandsteppingupenforcement.Againstthisbackdrop,SysmexclearlyprohibitsbriberyinItem10oftheGlobal
ComplianceCode,“ToMaintainSoundRelationshipswithSociety”,whichappliestoallexecutivesandemployees.In
addition,weareencouragingathoroughunderstandingthroughouttheGroupofouranti-briberyregulations,whichcoversuchtopicsasbannedactivities,duediligence,theprovisionofeducation,andmanagementsystems.
Wehavealsoputinplacerulesandregulationsforeachregionandpromotecompliancewiththem.Theserules
andregulationsaredesignedtoensurecompliancewithuniqueregionallawsandregulationsandcommercial
customswhilepreventingbribery.

OverviewofAnti-BriberyRegulations
1.Sysmexprohibitstheprovisionofmoneyandothertangibleorintangiblebeneﬁtstopublicoﬃcials,andpeople
whoarenotpublicoﬃcials,forthepurposeofobtainingillicitproﬁts,suchasacquiringbusinessorforthesakeofbusinessconvenience.*
2.Priortoconductingnewtransactions,orduringmergersandacquisitions,inadditiontoroutinechecksofacounterpartyʼsorigin,background,andbusinessdetails,Sysmexinvestigateswhetherthecounterpartyhas
relationshipswithpublicoﬃcialsorpastinvolvementinbriberycases.
3.Sysmexprohibitsthepaymenttobusinesspartnersandotherpartiesofbribesorotherpaymentsthatcouldbeconstruedasbribes.
4.SysmexhasinplaceandoperatesasystemforconductingregulareducationandtrainingofGroupexecutives
andemployeesinrelationtobriberyprevention.
5.Groupoﬃcersandemployeeswhobecomeawareofactionsthatcontravene,orthatcouldbeconstruedascontravening,theseregulationsmustreportsuchactionspromptlytoacompliancemanager.

* Suchactsincludeavoidingorsimplifyingadministrativeprocedures,obtainingormaintainingbusinessopportunities,obtaining
accommodationonbids,orobtainingconﬁdentialinformation.

TransparencyinRelationshipswithMedicalInstitutions
TransactionsbasedonahighlevelofethicsarerequiredateverystageofSysmexʼsoperations­fromresearchanddevelopmenttomanufacturing,salesandafter-salessupport­asthenumberofopportunitiesforcollaborationwithmedicalinstitutionsandmedicalprofessionalsisincreasing.
InJapan,SysmexCorporationandSysmexInternationalReagents,whicharemembersoftheJapanAssociationof
ClinicalReagentsIndustries,concurwiththephilosophyoutlinedintheassociationʼs“GuidelinesonTransparencyofRelationshipsbetweenCorporateActivitiesandMedicalInstitutions”,anddiscloseinformationrelatedtofunding
providedtosuchinstitutions.
- 78 -

Overseas,SunshineActshavebeenenactedintheUS,France,andBelgium.Wereportrelevantpaymentsortransfersofvaluetoeachgovernmentregularly,andalsodisclosethisonourwebsite.
ClickhereforFundingdetails.(Governancedata)
ClickhereforFundingdetails.(DetailsontheJapanregion)
ClickhereforinformationontheJapanAssociationofClinicalReagentsIndustries'“GuidelinesonTransparencyofRelationshipsbetweenCorporateActivitiesandMedicalInstitutions”.(Japaneseonly)

ResearchEthics
ConductingAppropriateR&DActivitiesAsdeﬁnedinItem4oftheGlobalComplianceCode,“ImplementationofAppropriateResearchandDevelopment
Activities”,whencarryingoutresearchanddevelopment,Sysmexprotectsthedignity,privacy,andhumanrightsoftrialsubjects,andcomplieswithapplicablelawsandregulationsinindividualcountriesandregionstocarryoutits
researchactivitiesinaccordancewiththehighestethicalstandards.Inaddition,Sysmexhasadoptedthe“Ethics
RegulationsonClinicalResearchandDevelopmentandHumanGenomeandGeneticAnalysisResearch”,andalso
establishedaResearchEthicsExaminationCommittee,whichincludesoutsidememberssuchaslegalandscientiﬁc
experts,inordertoreviewresearchcontent.Thelistofcommitteemembersanddeliberationresultsaredisclosedonourwebsitetoensuretransparency.
Clickhereforinformationonthe“EthicsRegulationsonClinicalResearchandDevelopmentandHumanGenome
andGeneticAnalysisResearch.”
ClickhereforinformationontheactivitiesoftheResearchEthicsExaminationCommittee.

ConsiderationforAnimalExperiments
Item4.4oftheGlobalComplianceCode,“Animalexperiments”,statesthatwhenconductinganimalexperiments,
weshallcomplywithapplicablelawsandregulationsrelatedtoanimalprotection,andweshalllimitsuch
experimentstoaminimumbystudyingtheuseofalternativemethods.Whenanimalexperimentsarenecessary,we
shalltakeallreasonablestepstominimizetheanimalsʼpain.Weconductanimalexperimentsinlinewithinternal
regulationsthatconformwithpublicguidelines.OurTestingControlCommitteerigorouslydeliberatestestingplanstoensuretheirregulatoryconformance.
GuidelinesFollowedbySysmex
ActonWelfareandManagementofAnimals(MinistryoftheEnvironment)
StandardsRelatingtotheCareandManagementofLaboratoryAnimalsandReliefofPain(MinistryoftheEnvironment)
FundamentalGuidelinesforProperConductofAnimalExperimentsandRelatedActivitiesinAcademicResearchInstitutions(MinistryofEducation,Culture,Sports,ScienceandTechnology)
GuidelinesforProperConductofAnimalExperiments(ScienceCouncilofJapan)
Clickhereforinformationonourshiftfromanimal-derivedproteinmaterialstothosederivedfromrecombinantsilkworms.

FairMarketingActivities

Wehaveformulatedacodeofethicsinmarketingforourglobalpromotionactivities,describedinItem2ofthe
GlobalComplianceCode,“PromotingFairDealingandFreeCompetition”.Inaccordancewiththiscode,wepromotefairmarketingactivitiesineveryregionoftheworld,basedonindustrystandardsandregulationswehavecreated.
WeformulatedtheSysmexPromotionCodetocoverouractivitiesinJapan.Inﬁscal2018,weconductedtrainingfor155peoplefromsalesdepartmentsinJapanandEastAsiaonsuchtopicsasthe“Codeoffairpracticesintheadvertisingofdrugsandrelatedproducts”andthe“Surveillanceandmonitoringsystemforethicaldrugs”.
- 79 -

ClickhereforinformationontheSysmexPromotionCode.(PDFformat/220KB)SysmexPromotionCode

1.SysmexʼsResponsibilities
2.CodeofConduct
3.EnsuringFairCompetitionandFairDealing
4.AdvertisingandPromotion(ExpressioninPrintedPromotionalMaterials,Advertisements,etc.)
5.ProhibitionofSlanderandDefamation
6.ProhibitionagainstUnfairComparisonTables
7.ProvisionofServices

TaxStrategy
SysmexhasestablishedItem7oftheGlobalComplianceCode,“ToConductProperAccountingandAppropriate
TaxPayments”,toheightentaxtransparency.Thissectiondescribeshow,intransactionswithforeignaﬃliatedcompanies,weshallcalculateappropriatetransferpricesinaccordancewithOECDGuidelinesandthetransfer
pricingtaxsystemofeachcountry.Thetextalsostatesthattaxhavensshallnotbeusedsolelyforthepurposeoftaxavoidanceorbeneﬁt.
Inaddition,wediscloseGrouppaymentsoftaxesinﬁnancialandotherreports,aswellasthereasonsforany
diﬀerencesfromeﬀectivestatutorytaxrates.
Clickhereforourannualsecuritiesreport(Japaneseonly).
ClickherefortheSysmexReport(FinancialandOtherInformation)..

TaxStrategyintheUnitedKingdom
ClickhereforinformationonourtaxstrategyintheUnitedKingdom . (PDFformat/26KB)RespectforIntellectualProperty
Sysmexaccordsthird-partyintellectualpropertyrightsthesamelevelofrespectasitdoesitsown.Asdeﬁnedin
Item5oftheGlobalGovernanceCode,“ToRespectIntellectualProperty”,wewillnotunlawfullyacquireoruseany
conﬁdentialbusinessinformationortheproprietaryassetsofothers.WepromoteathoroughunderstandingoftheserulesbyallexecutivesandemployeesthroughouttheGroup.Whendevelopingnewproducts,membersoftheIntellectualProperty,R&D,andBusinessDevelopmentdepartmentsconductanddiscussglobalpatentreviewsforeachnewproductdevelopmentproject.

PromotionofSecurityTradeControl
InlinewithItem6oftheGlobalComplianceCode,“ToMaintainInternationalPeaceandSafety”,wecomplywithexportlawsandregulationsofindividualcountriesandregions,anddonotengageintransactionslikelytoimpedethemaintenanceofinternationalpeaceandsafety.SysmexhasestablishedtheSecurityTradeControlCommittee,
whichisunderthedirectcontrolofthepresident,topreventillegalexports.Wehavealsoassignedpeopleatoverseasregionalheadquarterstooverseesecuritytradecontrol,andhaveconﬁguredaglobaloperational
structure.Everyyear,weconductbasice-learningforallemployees.Wealsoprovideongoingeducationthroughvarioustrainingsessionsonrecentworldaﬀairsandlawsandregulations,toraiseawarenessofsecuritytradecontrol.
- 80 -

Risk Management

RiskManagementStructure
RiskManagementStructure
PromotingRiskManagementbyEstablishingaDedicatedCommitteeTocontrolGroupwideriskmanagementactivities,SysmexhasestablishedaRiskManagementCommittee(RMCommittee).
ThecommitteeischairedbytheRiskManagementOﬃcer,aseniormanagingdirector.
TheRMCommitteeregularlyassessesvariousrisks,suchasthoserelatedtocorruption,businessethicsandotheraspectsofcompliance,humanresources,occupationalsafetyandhealth,theenvironment,andaccountingandﬁnance,includingtaxpayments.TheCommitteeidentiﬁesmajorrisksaﬀectingtheGroupʼsoperationsandpreparescountermeasures.
TheRMCommitteemonitorsthestatusofriskmanagementbeingconductedbytheComplianceCommittee,otherrelatedCommittees,individualdivisions,andsubsidiaries.ThecommitteealsodeliberatesresponsestoanyemergingrisksthathaveamajorimpactonGroupmanagement,andthuscontinuestofollowthePDCAcycle.
RiskManagementStructure

Clickhereforinformationoncorporategovernance.
- 81 -

Risk Management

DisasterResponse
BusinessContinuityPlans(BCP)
Sysmexhasformulatedbusinesscontinuityplans(BCPs)forproduction,procurementandotherfunctionstoensurethecontinuityofimportantoperationsintheeventofanearthquake,tsunamiorotherlarge-scaledisaster,aswellasrapidrecovery.OurBCPsidentifyproductstobegivenprioritysothatourproductscancontinuetofunctioninastablemannerathealthcareinstitutions,evenincrisissituations.Wehavealsoprepareddisasterresponseregulationsandmanuals,puttinginplacesystemsthatenableustorespondswiftlyinemergencies.We
conductregularsimulationtrainingbasedontheassumptionofadisaster.
Todiversifyrisksrelatedtoreagents,weprocurekeyrawmaterialsfrommultiplesources.Also,weselectproductionlocationsbasedontheconceptof“localproductionforlocalconsumption”.Atthesametime,wearebuildingasystemthroughwhichfactoriescanprovidesuppliestoeachotherinemergencies,andwehavesecured
alternativetransportationroutes.Inﬁscal2018,weswiftlydeterminedtheimpactofﬂoodinginwesternJapanandoftheHokkaidoEasternIburiEarthquake,andsuccessfullyimplementedcountermeasures.
Asameansofemergencycommunication,wehaveintroducedsafetycommunicationtoolsatGroupcompaniesinJapan.ThissystemallowsustoquicklyconﬁrmthesafetyofeachmemberoftheGroup.SysmexhasalsoinstalledwirelessdigitalequipmentatbusinessoﬃcesinJapan,puttinginplaceasystemforcommunicatingintheeventofadisruptionofconventionalcommunications.Wehavealsoamassedstockpilesofsuppliesandotheritemstoassiststrandedpersonnel,settingasideenoughitemsforeveryemployee.Furthermore,weconducte-learningondisasterpreventionandresponse,BCPawarenesseducationandsimulationtrainingtoaugmentBCPeﬀectiveness.
ThebackboneofourGroup-wideITsystemislocatedatexternal,disaster-resistantdatacenters.Inaddition,we
createdanITstructuresothatwecanquicklyswitchtoabackupsystemintheeventthatdisasterrendersourregularsystemsinoperable.

InformationSecurity
EnhancingInformationSecurity

Sysmexenactscyber-securitymeasuresforourproductsandservices.WehaveformulatedaGroup-wideproductsecuritypolicyandhavebegunriskmanagementinitiativesfromthetimeofproductdesignthroughmanufactureandpost-launch.
Inaddition,theGrouphandlesdataaboutitscustomers,andontheentitieswithwhichitcollaboratesonR&Dandothertesting,aswellasinformationontheCompanyʼsproprietarytechnologies.Werecognizetheimportanceofprotectinginformationsuchasthis,aswellasotherimportantcorporatesecrets,andviewanyleakofsuch
informationasanimportantrisktotheGroup.Accordingly,wehaveinplacestructurestopreventthisriskfrommaterializing.WehaveformulatedconsistentglobalregulationsforinformationsecurityandcorporatesecretsforallGroupcompanies,strengtheningmeasurestopreventinformationleaksandtocountercyberthreats.Group
companiesinJapanalsoregularlyconducte-learningrelatedtoinformationsecurityandcorporatesecrets.
ToallowtheSkyfrontResearchCampustoconductresearchinvolvinggenesequencesandotherpersonal
information,in2019weobtainedinternationalISO27001certiﬁcationrelatedtoourinformationsecurity
managementsystem(ISMS).TheServiceandSupportDivisionatSysmexCNAhasalsoreceivedcertiﬁcation,
ensuringtheconﬁdentiality,completeness,andavailabilityoftheinformationithandles.
- 82 -

Sustainability

ExternalEvaluation
IncorporationinSustainabilityIndexesandRankings

SelectionforGlobalSustainabilityIndexesAgrowingnumberofinvestorsareevaluatingcompaniesʼsustainabilitynotonlyfromaﬁnancialperspective,butalsofromnon-ﬁnancial,environmental,social,andgovernance(ESG)perspectives,intheaimofresponsible
investingfromalong-termviewpoint.Aroundtheworld,anumberofsustainabilityindexesareusedtobenchmark
responsibleinvestment.Beingahighlysustainablecompany,Sysmexhasbeenselectedfornumeroussustainability
indexesandrankings.
DowJonesSustainabilityWorldIndex1(fromﬁscal2016)
DowJonesSustainabilityAsiaPaciﬁcIndex1(fromﬁscal2012)
FTSE4GoodIndex2(formﬁscal2008)
FTSEBlossomJapanIndex3(fromﬁscal2017)
MSCIESGLeadersIndexes4(fromﬁscal2011)
MSCISRIIndexes4(fromﬁscal2013)
MCSIJapanESGSelectLeadersIndex5(fromﬁscal2017)
MSCIJapanEmpoweringWomenIndex6(WIN)(ﬁscal2017and2019)
EthibelExcellence7(fromﬁscal2011)
EthibelPioneer7(fromﬁscal2014)
EthibelSustainabilityIndex(ESI)8(fromﬁscal2015)
Global100(100mostsustainablecompaniesintheworld)9(ﬁscal2017,2016and2012)
EuronextVigeoEirisWorld120Index10(fromﬁscal2018)
SNAMSustainabilityIndex11(fromﬁscal2018)
1 AnESGinvestmentindexdevelopedthoughcollaborationbetweenS&PDowJonesIndicesoftheUnitedStatesandRobeco
SAMofSwitzerland.Thisindexevaluatescorporatesustainabilitythroughtheperspectivesoftheeconomy,theenvironment,andsociety,andselectscompaniesthatareexpectedtoachievelong-termsustainablegrowthbasedoncomprehensiveandadvancedinitiatives.TheWorldIndextargetstheworldʼslistedcompanies,whiletheAsiaPaciﬁcIndextargetslistedcompanies
intheAsia-Paciﬁcregion.
2 AnESGinvestmentindexannouncedbyFTSERussel,oftheLondonStockExchangeGroupoftheUnitedKingdom.Excellent
companiesareselected,basedonanevaluationofESGinformationdisclosedbythesecompaniestothegeneralpublic.
3 FTSERusselloftheUnitedKingdomselectsJapanesecompaniesbasedonsuperiorresponsesonESGmatters.Theindexuses
FTSE4Goodstandardsderivedfrominternationalstandards,suchastheUnitedNationsʼSustainableDevelopmentGoals(SDGs).
4 AnESGinvestmentindexdevelopedbyMCSIInc.(MorganStanleyCapitalInternational),oftheU.S.MorganStanleyGroup.
CompaniesareselectedbasedonanevaluationthatincludesESGissuesconsideredimportantbyvariousindexesbasedontheindustrycharacteristicsofthecompaniesittargets.
5 AnESGinvestmentindexofMSCIoftheUnitedStates.ThisindexselectscompanieswithrelativelyhighESGratingsinindividual
sectorsfromamongthetop500Japanesestocksbymarketcapitalization.
6 AnESGinvestmentindexbyMSCIoftheUnitedStates.Theindexselectscompanies,fromamongthetop500Japanesestocksbymarketcapitalizationinvarioussectors,thatexcelingenderdiversity.
7 AnindexdevelopedbyForumEthibel,aBelgiannon-proﬁtorganization.Companiesareselectedthatexhibithighperformancefromtheperspectiveofcorporatesocialresponsibility.Theindexincludestwosub-indexes,PioneerandExcellence.Companies
inthePioneerindexareselectedfromamongthosedeemedbestintheExcellenceindex.
8 ThisindexcomprisescompaniesselectedforEthibelExcellence,basedonsuchlimitingconditionsasﬂoatingmarket
capitalization.
9 The100MostSustainableCompaniesintheWorld,selectedbyCanada-basedCorporateKnights.Theselectionsareannounced
duringtheWorldEconomicForumheldinDavos,Switzerland.
- 83 -

10 ThisisanindexdevelopedthroughcollaborationbetweenNYSEEuronext(UnitedStates),whichoperatesanumberofsecurity
exchangesintheUnitedStatesandEurope,andVigeoEiris(FranceandtheUnitedKingdom),anESGresearchcompany.The
index,whichcoversEurope,NorthAmerica,andtheAsiaPaciﬁcregion,hasselectedforinclusion120companiesdemonstratingsuperiorESGinitiatives.
11 ThisindexwasestablishedbySompoJapanNipponkoaAssetManagementCo.,Ltd.(SNAM).TheSNAMSustainabilityIndex
selectsapproximately300companiesthatexcelinenvironmental,socialandgovernance(ESG)initiatives.

RecognitionandCommendationsbyThirdParties
2019

Rankedeighthinthemedicaldevicescategoryin“TopEmployerSME2019”,sponsoredbyFOCUSBusiness.
April Received“SupplierExcellenceAwards,”sponsoredbyQuestDiagnostics.(SysmexAmerica)
March SelectedasaﬁnalistfortheNZHITInnovationAwards.(SysmexNewZealand)
March Selectedforthe“CompaniesThatCareHonorRoll*2019”.(SysmexAmerica)May

February
February

2018

DecemberNovemberNovember
October
OctoberMay
March* CompaniesThatCareHonorRoll:Acorporaterankingthatdesignatescompaniesthatcontributetothewelfareofemployees,theirfamilies,andthelocalcommunity,basedonasurveyconductedbytheCenterforCompaniesThatCare,anNPO.

RecognizedforthethirdtimebytheMinistryofEconomy,TradeandIndustryasoneofthe“Companiesthatexcelinhealthmanagement”(White500).
ReceivedtheAwardforExcellenceatthe22ndEnvironmentalCommunicationAwardsfortheSysmexSustainabilityReport2018.

WontheEncouragementPrizefortheﬁrsttimeinthe6thWICIJapanAwardforExcellenceinIntegratedReporting.
Receivedawardsatthe2018KinkiLocalCommendationsforInnovations.
Ranked9thamong“TheBest-PerformingCEOsintheWorld2018,”publishedbyHarvardBusiness
Review.
SysmexMalaysiaratedamongthe“HRAsiaBestCompaniestoWorkforinAsia2018”.
Selectedasa“GreatPlacetoWork”(KoreaTop100).(SysmexKorea)
Receivedthe“MedalwithPurpleRibbon,”aspring2018medalofhonor.
Selectedfor“TheCompaniesThatCareHonorRoll2018”forthetenthconsecutiveyear.(Sysmex
America)- 84 -

MarchFebruary

RecognizedforthesecondtimebytheMinistryofEconomy,TradeandIndustryforexcellenceinhealthmanagementasamongthe“CompaniesthatExcelinHealthManagement”(White500).
Receivedanawardforexcellenceintheenvironmentalreportdivisionatthe21stEnvironmental
CommunicationAwardsfortheSysmexSustainabilityReport2017.

2017

Super-resolutionﬂuorescencemicroscopereceivedtheGoodDesignGoldAward2017.
Ranked18thamong“TheBest-PerformingCEOsintheWorld2017”,publishedbytheHarvard
BusinessReview.
October SysmexAsiaPaciﬁcselectedasamongtheHR“AsiaBestCompaniestoWorkforinAsia2017”.
September SelectedforinclusionintheDowJonesSustainabilityWorldIndex.
August Ranked27thinForbesʼ“TheWorld's100MostInnovativeCompanies”.
June Receivedthe“Work&Familyin2017Award”.(SysmexEurope)
April Receivedthe“Fiscal2017CommendationforScienceandTechnology”bytheMinisterof
Education,Culture,Sports,ScienceandTechnology,PrizeforScienceandTechnology.
March Selectedforthe“CompaniesThatCareHonorRoll2017”.(SysmexAmerica)
February RecognizedbytheMinistryofEconomy,TradeandIndustryfor“CompaniesThatExcelinHealthManagement”(White500).
February ReceivedtheAwardforExcellenceatthe20thEnvironmentalCommunicationAwards(JuryAwards)fortheSysmexSustainabilityReport2016.
January Selectedforthe2017Global100(100mostsustainablecompaniesintheworld),forthethirdtime.
NovemberNovember

2016

Attheﬁscal2016KinkiLocalCommendationforInventions,receivedthe“MinisterofEducation,
Culture,Sports,ScienceandTechnologyPrize”foroneinventionandthe“EncouragementPrizefor
Inventions”forthreeotherinventions.
November SysmexAsiaPaciﬁcandSysmexMalaysiaselectedfor“HRAsiaBestCompaniestoWorkforin
Asia2016”.
October Ranked27thof462CompaniesintheNikkeirankingof“CompaniesthatMotivatePeople”.
September Receivedthehighestranking,Level3,asan“Eruboshi”company,basedontheActonthePromotionofWomenʼsParticipationandAdvancementintheWorkplace.
September SelectedfortheﬁrsttimeforinclusionintheDowJonesSustainabilityWorldIndex.
September Sysmexʼsautomatedbloodcoagulationanalyzercertiﬁedunderthe5thHeritageProgramof
LegacyAnalyticalInstruments/ScientiﬁcInstruments.
September RankedﬁfthinForbesJapanʼs“ManagersthatMoveJapan”and28thontheForbes2016Listof
the“WorldʼsMostInnovativeCompanies”.
August Wonthe14thAnnualMeritAwardfromtheMinisterofEconomy,TradeandIndustryforCollaborativeAchievementBetweenIndustry,AcademiaandGovernmentfortheworldʼsﬁrst
practicalrealizationofasystemfordiagnosinghepaticﬁbrosisusingglycosylation.
June SysmexInternationalReagentsʼOnoFactoryreceivedtheCityofOnoFireﬁghtingSocietyExcellent
BusinessSiteAward.
May ReceivedtheACE-Award,sponsoredbyConﬁrmit(VoiceofCustomerandContactCenter
divisions).(SysmexAmerica)
March Selectedasa“GreatPlacetoWork”(SysmexEurope)
March Selectedforthe“CompaniesThatCareHonorRoll2016”(SysmexAmerica).
November- 85 -

Fiscal 2018 Performance Data

EnvironmentalData
MaterialBalance
INPUT

FY201637,403
1,474
21
0
0
31
21
734
25
406
42
0

Electricity(thousandkWh)
Citygas(thousandm³)
LPG(t)
LNG(t)Heavyoil(kL)
Kerosene(kL)
Dieseloil(kL)
GasolineforﬂeetinJapan(kL)
DieselforﬂeetinJapan(kL)
Waterusevolume(thousandm³)
Oﬃcepaper(t)PRTR（t）

FY201739,701
600
24
0
35
29
17
689
23
418
45
0

FY2018
41,959
1,097
19
57
0
29
38
619
18
449
38
0

OUTPUT
Greenhousegasemissionsfrombusinesslocations(t-CO2)
GreenhousegasemissionsfromﬂeetinJapan(t-CO2)
Wasteemissions(t)Recyclingrate(%)
Wastewatervolume(thousandm³)
PRTR(t)Clickherefordetailedperformancedata.(PDFformat/36KB)- 86 -FY2016 FY2017 FY2018
22,760 22,187 22,349
1,768 1,661 1,483
2,106 1,482 2,255
91
8976
189 273 292000DataRelatedtoSysmexEco-Vision2025
TargetReducingCO2emissions*

Reducingwateruse*

Recyclingresources

FY2017FY2018Calculationmethodandothernotes

Reduceemissionsfromtheuseofinstrument
productsby15%

+1%

+3%

TotalCO2emissionsfromtheuseofinstrumentproducts÷
numberofinstrumentsets
produced

Reduceemissionsfrombusinessactivitiesby50%

-17％

-21%

TotalCO2emissionsfrombusinessactivities÷
consolidatedsales

Reduceemissionsfromshipmentandlogisticsby
15%

-17％

+1%

TotalCO2emissionsfromshipmentandlogistics÷salesof
SysmexCorporation

Reduceemissionsfromtheuseofinstrument
productsby15%

+1%

+3%

Totalemissionsfromtheuseof
instrumentproducts÷numberofinstrumentsetsproduced

Reducewaterusefrombusinessactivitiesby15%

-8%

-7%

Totalwaterusefrombusinessactivities÷consolidatedsales

Recycle93%ormoreofwasteemissionsfrombusinessactivities

89%

76%

Recycledwasteemissions÷total
wasteemissionsfrombusinessactivities* Theper-unittarget,takingﬁscal2016asthebaseyear

Clickhereforinformationonnon-ﬁnancialtargets(KPIs).

- 87 -

Environmental performance data
Item

Indicator

Consumption of
non-renewableenergyEnergyconsumption
Consumption ofrenewable energy

Unit
Electricity (non-renewable)

1000 kWhCity gas1000 m3

LPG

t

LNG

t

Heavy oilkL

KerosenekL

Diesel oil

kLElectricity (renewable)

Consumption of othernon-renewable energy

Major business locations,
instrument factories, reagent factories,
sales offices,and other business sites in Japan;
major business locations, factories,
and other business sites in other countries

1000 kWh
GJ

Total consumption

INPUT

Scope 1

Gasoline (fleet)

Major business locations, instrument factories,
reagent factories, sales offices,and other business sites in JapankL

Diesel oil (fleet)

Groundwater
Water use volume

1000 mPurchased water3

Total volume

Major business locations,
instrument factories,
and reagent factories in Japan;
major business locations, factories,
and other business sites in other countries
Major business locations, instrument factories,
and reagent factories in Japan

Amount of office paper usedt

PRTR inputt

Major business locations, instrument factories,
reagent factories, sales offices,and other business sites in Japan

t-CO2

Major business locations,instrument factories,
reagent factories, sales offices, and other businesssites in Japan; major business locations, factories,
and other business sites in other countries
Scope of CO2 emissions from fleet is only in Japan

Greenhouse gas
emissions Scope 13

CO2 emissions of energy consumption fromstationary combustion sources
CO2 emissions from fleet
Total emissions

Greenhouse gas
emissions Scope 2 3

Total emissions

t-CO2

Major business locations, instrument factories,
reagent factories, sales offices,and other business sites in Japan;
major business locations, factories,
and other business sites in other countries

Greenhouse gas
emissions Scope 33

CO2 emissions from logistics

t-CO2

Sysmex Corporation
Major business locations, instrument factories,
reagent factories, sales offices,and other business sites in Japan;
major business locations and factories in other countries

Total emissions
OUTPUT
Total emissions (excluding sales offices in Japan)
Waste used for material recyclingt
Major business locations,
instrument factories, reagent factories,
and other business sites in Japan;
major business locations
and factories in other countries

Waste emissions
Recycled waste (including energy recovery)
Total amount of waste disposal
Material recycling rate
Recycling rate (including energy recovery)
Wastewater volume

PRTR output

Total volume
Emissions
Transfers- 88 -%

1000 m³

Major business locations, instrument factories,
and reagent factories in Japan; major business locations,factories, and other business sites in other countriest

Major business locations, instrument factories,
reagent factories, sales offices,and other business sites in JapanFY2014

FY2015FY2016FY2017FY2018Coverage2

35,77937,23337,19338,39940,670

852

1,544

1,474

600

1,097

15

19

21

24

19

0

0

0

0

57

0

0

0

35

0

70

35

31

29

29

19

19

21

17

38

209

243

210

1,302

1,288

395,043439,654

440,124

414,136

461,370

778

750

734

689

619

20

24

25

23

18

51

50

58

53

65

317

341

348

365

384

368

391

406

418

449

49

44

42

45

38

0

0

0

0

0

2,237

3,757

3,559

1,749

2,964

1,856

1,802

1,768

1,661

1,483

4,093

5,559

5,327

3,410

4,447

19,195

20,27819,201

20,43819,385

Calculation method and other notes

85%

Total consumption = Σ (consumption by energy type × conversion factor4)
Gasoline consumed by fleet in Japan

37%
Diesel oil consumed by fleet in Japan
Groundwater intake

85%

37%

Tap water and industrial water

The amount of PRTR substances handled at business sites that
handle chemicals in Japan

Emissions = Σ (fuel consumption × CO2 emission factor4)85%

CO2 emissions from fleet

85%

Emissions = Σ (purchased electricity consumption × CO2 emission factor5)-

Emissions = Σ (freight weight × transport distance × CO2 emissions intensity6)
Shipment in Japan: CO2 emissions due to the physical distribution fromwarehouses in Japan to customers in Japan, etc.
(including branches and sales offices)
Overseas shipment: CO2 emissions due to the physical distribution fromwarehouses in Japan to ports and airports in other countries--

19,573

16,711

21,571

1,557

1,701

2,106

1,482

2,255

1,419

1,535

1,436

1,361

2,117

788

986

814

1,044

1,264

1,283

1,411

1,309

1,213

1,617

Amount of wastes reused, used for material recycling,or used for energy recovery (thermal recycle)

137

124

128

148

500

Total amount of waste disposal = total emissions - recycled waste(including energy recovery)

56

64

57

77

60

90

92

91

89

76

164

192

189

273

292

0

0

0

0

0

0

0

0

0

0

- 89 -

Waste emissions = general waste emissions + industrial waste emissions

83%

Amount of wastes converted into valuables as a result of a third-party process.
Includes waste converted into fuel (such as RPF)

85%
Amount of PRTR emitted from business sites that handle chemicals in Japan

37%
Amount of PRTR transferred from business sites that handle chemicals in Japan

Item

Compliance

Unit

Indicator
Violations ofenvironmental
regulations

Total amount of large fines
Number of sanctions other than fines

Cases

Significant spills andlosses of chemical
substances

Total number of cases

Cases

Total leakage volumet

Scope 1

100 million yen Major business locations,

instrument factories,
reagent factories, sales offices,and other business sites in Japan;
major business locations, factories,
and other business sites in other countries

1 Results in respective years cover the scopes shown for respective indicators. See below for details of the scopes for fiscal year 2018.
Major business locations in Japan: Sysmex Corporation (Head Office, Technopark and Solution Center)
Instrument factories in Japan: Sysmex Corporation (Kakogawa factory and i-Square), Sysmex Medica, and Sysmex RA
Reagent factories in Japan: Sysmex International Reagents (Ono Factory and Seishin Factory)
Sales offices in Japan: Sysmex Corporation (Tokyo Office and other 20 branches)
Other business sites in Japan: Sysmex Corporation (Research and Development Center and other 5 sites)
Major business locations in other countries: Sysmex Europe, Sysmex Deutschland, Sysmex America, Sysmex Shanghai, and Sysmex Asia Pacific
Major factories in other countries: Sysmex Europe, Sysmex do Brasil, Sysmex Reagents America, Sysmex India, Sysmex Asia Pacific, Jinan Sysmex Medical Electronics,
Sysmex Wuxi, Sysmex Partec, Sysmex Inostics, and HYPHEN BioMed
Other business sites in other countries: Sysmex Taiwan and Sysmex Korea
2 Coverage is calculated based on net sales by company
3 Scope 1: GHG emitted directly by company facilities and factories
Scope 2: GHG emitted indirectly by the company due to energy use
Scope 3: GHG emitted throughout the supply chain in relation to products and services
4 Conversion factors and emission factors are based on the "Act on Promotion of Global Warming Countermeasures"
5 Japan: Emission factors are specific to the electric power company based on the "Act on Promotion of Global Warming Countermeasures"
Other countries: Emission factors are provided by the IEA "CO2 Emissions from Fuel Combustion"(The Emission factors from IEA are used starting from fiscal year 2018)
6 Emissions intensity is based on the “Common Guidelines for the Method of Calculating CO2 Emissions in the Logistics Field”- 90 -

FY2014

FY2015FY2016FY2017FY2018Coverage2

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

- 91 -

85%

Calculation method and other notes

Fiscal 2018 Performance Data

IndependentPractitioner'sAssuranceInordertoimprovethereliabilityofdatadisclosed,SysmexCorporationhasobtainedanIndependentPractitioner's
AssurancefromDeloitteTohmatsuSustainabilityCo.,Ltd.fortheenvironmentalperformancedata(tablebelow)
reportedintheSysmexSustainabilityDataBook2019intheJapaneseversion.

ScopeofAssurance:
Environmentalperformancedata

FY2018results

GreenhousegasemissionsScope11(CO2emissionsofenergyconsumptionfromstationarycombustionsources)

2,964t-CO2

GreenhousegasemissionsScope21

19,385t-CO2

GreenhousegasemissionsScope31(CO2emissionsfromlogistics)

21,571t-CO2

Waterusevolume1449thousandm³

IndustrialwasteemissionsinJapan12563t

1 Forscopesandcalculationmethods,refertopage88–page91
2 Scope:Majorbusinesslocations,instrumentfactories,andreagentfactoriesinJapan
Emissionsbasedonthe"WasteManagementandPublicCleansingLaw"- 92 -

Fiscal 2018 Performance Data

SocialData
Customers
Category

Fiscal2016

Fiscal2017

Fiscal2018

InquiriesreceivedbytheSysmexCustomerSupport
CenterCustomersatisfactionratingintheUnitedStates*(Onascaleof1to10)*ResearchbySysmexAmerica
CustomersatisfactionratingintheUnitedStates*(Onascaleof1to10)*ResearchbyIMVServiceTrak

Related
Articles

88,90989,58386,906

Details

9.2

9.2

9.2

Details

9.3

9.29

9.37

Details

Total
Ofwhich,men
Ofwhich,womenOfwhich,non-Japanese
TotalOfwhich,men
Ofwhich,womenOfwhich,non-JapaneseFiscal
2016
68
38
30
15
73
56
17
4

Fiscal
2017
64
32
32
5
30
23
7
2

Fiscal
2018
76
44
32
8
42
36
6
0

Related
ArticlesTurnover(employees)

74

101

87

Employees
Employees(AllﬁguresareresultsforSysmexCorporation)
Category
Newlygraduatedrecruits

Mid-careerhires
Turnover** Regularemployees
only,excludingpeople
whohavereachedthemandatoryretirement
age
Employmentofpeople
withdisabilities** DuetotheestablishmentofSysmexHarmony,ﬁguresindicatedfromﬁscal2017onwardaretheemploymentrate
includingaﬃliatedcompaniesinJapan
Reemploymentofworkers
afterthemandatory
retirement

Details

Details­
Turnover(%)
Numberofpeople

3.22

4.34

3.78

54

51
(Groupcompaniesin
Japan
69)

50
(Groupcompaniesin
Japan
76)

1.84
(GroupcompaniesinJapan2.04)
38
38
100

1.81
(GroupcompaniesinJapan2.21)
18
18
100

Percentage

1.94

Applicants
Peoplereemployed
Percentagereemployment

22
22
100

- 93 -

Details

DetailsReemploymentofpersonnelleavingforreasonsofchildcareor
nursingcareNewregistrants
Peoplereemployed
Percentagereemployment
Contractemployees
Promotiontoregular
Temporaryemployees
employees
Total
Work-relateddeaths
Work-relatedinjuries
Frequencyofwork-relatedinjuries
Industrialaccidents
Severityofwork-relatedinjuries
Totalworkdayslost
Totalactualnumberofworking
hours
DaysgrantedPaidleaveDaystaken
Percentageofdaystaken
Peopletakingpre-andpost-maternityleave
Women
Peopletakingchildcare
leave
Men
Women
Peopletakingshorterworkhoursforchildcare
Men
Women
Peopletakingnursingcareleave
Men
Percentageofpeople
Women(%)
returningafterchildcareMen(%)
leave
Peopletakingaccumulatedpaidleave
Peopleonwork-at-homearrangement
Peopleonﬂex-timearrangement
Totalduringyear
Childreninin-house
daycarecenterAtﬁscalyear-end
Trainingexpenditureperemployee(yen)Trainingresults
Trainingtimeperemployee(hours)Numberoftrainingprograms
Total
Numberofinterns
acceptedOfwhich,non-Japanese

5
0
0
7
4
11
0
3
0.53
0.09
494
5,641,249
51,66731,305
60.6
48
56
3
47
0
2
0
98
100
78
1,94932
26
108,000

3
0
0
16
10
26
0
2
0.35
0.05
308
5,635,447
49,17732,063
65.2
39
32
1
58
1
5
0
97
100
104
100
2,086
34
30
103,000

2
1
50
21
9
30
0
5
0.89
0.06
325
5,612,498
52,11635,232
67.6
41
40
3
56
2
1
1
99
100
130
112
2,008
32
26
109,000

19.4
23
135
1

15.4
14
128
9

16.6
20
125
6

Details
Details

Details

Details

Details
Details

Note:Someﬁgureshavebeenrevisedfrompreviousreporting,owingtochangesindeﬁnition.

Fiscal2016
Fiscal2017
Fiscal2018
Employees(people)1
2,083（497）
2,046（504）
2,049（501）
Averageage(yearsold)
40.5
40.7
41.1
Averageyearsofemployment(years)
11.6
12.0
12.3
Averageannualsalary(thousandsof
7,853
7,826
7,822
yen)2
1 ThenumberofemployeesexcludesworkersdispatchedfromSysmexCorporation,butincludesworkersdispatchedtoSysmex
Corporation.Forthenumberoftemporaryemployees,theaveragefortheyearisindicatedinparentheses.
2 Theaverageannualsalaryamountincludeswagesoutsidebasicwages,aswellasbonuses.
- 94 -

Employees(AllﬁguresareresultsforSysmex)
Category
Femalemanagers(%)(Directorlevelorabove)

Sysmex
Corporation(%)
OverallGroup(%)

Category
Men（％）Japan
PercentageofmenandwomenintheGroup

Americas
EMEA*
China
AsiaPaciﬁc

Women（％）
Men（％）
Women（％）
Men（％）
Women（％）
Men（％）
Women（％）
Men（％）
Women（％）

Category
MenJapan

NumberoftheGroupemployees

Americas
EMEA*
China
AsiaPaciﬁc
Total

Women
Men
Women
Men
Women
Men
Women
Men
Women


Fiscal2016

Fiscal2017

Fiscal2018

RelatedArticles

8.8
16.2

8.6
15.2

8.1
15.2

Details

Fiscal2017
Regularemployees,
employeesonloan,
59.1
andcontract
employees(except
executivesand
40.9
temporaryemployees）
63.7
36.3
55.7
Regularemployees,
44.3
employeesonloan,
contractemployees
65.7
andexecutives
34.3
61.4
38.6

Fiscal2018
Regularemployees,
employeesonloan,
58.4
andcontract
employees(except
executivesand41.6
temporaryemployees）
61.1
38.9
55.2
Regularemployees,
44.8
employeesonloan,
contractemployees
66.0
andexecutives
34.0
61.9
38.1

Fiscal2017
Regularemployees,
employeesonloan,
2,077
andcontract
employees(except
executivesand
1,440
temporaryemployees）
740
422
1,318
1,049
Regularemployees,
employeesonloan,
412
contractemployees215andexecutives
474
298
8,445

Fiscal2018
Regularemployees,
employeesonloan,
2,071andcontract
employees(except
executivesand1,475
temporaryemployees）
731
465
1,355
1,099Regularemployees,
employeesonloan,
452
contractemployees
233
andexecutives
516
318
8,715

* Europe,theMiddleEastandAfrica

CorporateCitizenshipActivities
Category
Expendituresforcorporatecitizenshipactivities
(SysmexCorporation,yen)

Fiscal2017

Fiscal2018

Approximately510,000,000

Approximately530,000,000- 95 -

Fiscal 2018 Performance Data

GovernanceData
Clickhereforinformationoncorporategovernance.

InformationonFundingProvidedtoMedicalInstitutions*Japan
Category

Details

Fiscal2015

Fiscal2016(Amount:1,000JPY)
Fiscal2017

233,911

132,347

297,106

120,520

1,950,674

312,138

43,264

39,24642,990162,655

157,657

233,292

37,144

21,37435,902597,494

2,301,298

921,428

Expensesfortrials,reports,andsurveillancestudiesconductedunderpublicregulations(clinical
trialsfornewdevices,postResearchandmarketingclinicalstudies,development
nonconformityandinfection
casereports,post-marketingsurveillancestudies,etc.)in
additiontothoseforindependentinvestigations.
Expensesforscholarships,
Academicresearch generalandacademic
conferencedonations,aswellassupportacademicconferencecosponsoringexpenses
Expensesforlectures,
manuscriptwriting,andtheconsignmentofservices,
Manuscriptwriting
includingconsulting,toprovide
fees,etc.
informationregardingtheappropriateuseofmedical
devicesandclinicalreagents.
Expensesforlectures,workshops,andseminarstoExpensesrelatedto providehealthcareprofessionals
informationprovision withrelevantinformation
regardingappropriateandsafe
useofmedicaldevicesandclinicalreagents.
ExpensesforreceptionsandOtherexpenses
socialcourtesy
TotalamountUS
Category

Fiscal2016

Fiscal2017

Fiscal2018

Relevantpaymentsortransferofvalue

NumberAmountNumberAmount242
US$137,658
21
US$209,370

477
US$99,210
26
US$342,614

667
US$152,027
9US$228,092

Research- 96 -

France
Category

Fiscal2016

Fiscal2017

Fiscal2018

Relevantpaymentsortransferofvalue

NumberAmountNumberAmountNumber226€34,6111€4,00012

346€53,700
9€51,77616

351
€27,603
7€58,500
19

Category

Fiscal2016

Fiscal2017

Fiscal2018

Relevantpaymentsortransferofvalue

NumberAmount-6€11,5637€9,261

Remuneration
Contracts

Belgium* Thisinformationmightbemodiﬁedafterourdisclosureaccordingtoreviewbygovernmentauthoritiesormedicalinstitutions.
* Someﬁgureshavebeenrevisedfromonesdisclosedbefore.

TargetsofDisclosure
US
Paymentsortransfersofvalueto,orresearchagreementswith,thefollowingrecipients:
RegisteredUSphysicians
TeachinghospitalsintheUSFrancePayments,remuneration,ortransfersofvalueto,orcontractswith,thefollowingrecipients:
Physicians,medicalprofessionalsandmedicalstudentsinFrance
Healthinstitutions(educationalinstitutionsormedicalcompanies)inFrance
ContractamountsarenotrequiredundertheFrenchSunshineAct.
Belgium
Relevantpaymentsortransfersofvaluetothefollowingrecipients:
HealthcareprofessionalsregisteredinBelgium
HealthcareorganizationsinBelgium
PatientassociationsinBelgium
Clickhereforinformationoncorporategovernance.

- 97 -

Disclosure System
Non-Financial Information

Financial Information

Integrated Report "Sysmex Report" (Annual report)
This report summarizes financial and non-financial information to help
stakeholders understand Sysmex’s medium- to long-term value creation.

Sustainability

IR Information

This site discloses details of sustainability initiatives

This site discloses details of financial, stock andshareholder information.
•Financial statements, etc.

•Sustainability Data Book PDF

Corporate Governance Report

Editorial Policy
The Sustainability Data Book complements the Sysmex Report , an integrated report (which provides a concise summary offinancial and non-financial information in terms of value creation over the medium to long term), and contains moredetailed information pertaining to Sysmex’ s corporate social responsibility (CSR). Along with the Sysmex Report , thisreport—which was first published in fiscal 2019*—aims to enhance dialogue with stakeholders, enabling them to make anoverall judgment about Sysmex’s value.
* Until fiscal 2018, published as Sysmex Sustainability Report .

Guidelines Referenced

Inquiries about This Report

・The Global Reporting Initiative (GRI)'s Sustainability

CSR Promotion Department, Sysmex Corporation
1-5-1, Wakinohama-Kaigandori, Chuo-ku, Kobe, Hyogo,
651-0073, Japan
Tel +81-78-265-0500, Fax +81-78-265-0524

Reporting Standards
・The Japanese Ministry of the Environment's
Environmental Reporting Guidelines (2018 ed.)Organizations Covered

Cautionary Statements

Sysmex Group (Sysmex Corporation and its subsidiaries
both in Japan and abroad). In this report, “Sysmex” refers
to the Sysmex Group as a whole. “Sysmex Corporation”
refers to the Company on a stand-alone basis.

This report contains both forward-looking statements,
plans, and facts regarding the past about Sysmex.
These forward-looking statements and plans are
based on judgments and assumptions of Sysmex inlight of the information currently available to it.
Uncertainties inherent in such judgments andassumptions, the future course of our business
operations, and future events may cause our actual
results, performance, or achievements to bematerially different from any future results,
performance, or achievements, either expressed or
implied, within such forward-looking statements.

Period Covered
Primarily fiscal 2018 (from April 1, 2018 to March 31,2019). Some activities conducted outside this period arealso included. The most recent information is provided
on our CSR topics on the CSR site.
Date of Publication
September 2019

- 98 -

1-5-1, Wakinohama-Kaigandori, Chuo-ku, Kobe 651-0073, Japan
Tel +81-78-265-0500 Fax +81-78-265-0524

www.sysmex.co.jp