Quick Installation & Configuration Guide

ITSV-2
IP Touch Station with Video

Technical Manual1490002010

The ITSV-2 is a product developed for Zenitel Norway AS andis primarily used as part of a Zenitel IP Intercom solution. TheITSV-2 is not pre-configured to support or carry emergency calls
to any type of hospital, law enforcement agency, medical careunit (“Emergency Service(s)”) or any other kind of Emergency
Service. You must make additional arrangements to access
Emergency Services. It is your responsibility to purchase SIPcompliant Internet telephone service, properly configure theITSV-2 to use that service, and periodically test your configuration
to confirm that it works as you expect. If you do not do so, it isyour responsibility to purchase traditional wireless or landline
telephone services to access Emergency Services.
Zenitel Norway does not provide connections to emergency
services via the ITSV-2. Neither Zenitel Norway nor its officers,
employees or affiliates may be held liable for any claim, damage,or loss. You hereby waive any and all such claims or causes ofaction arising from or relating to your inability to use the ITSV-2 tocontact emergency services, and your failure to make additionalarrangements to access emergency services in accordance with
the immediately preceding paragraph.

1Precautions
Warning: Please DO NOT power cycle the ITSV-2 during system boot-up

or firmware upgrade. You may corrupt firmware images and cause the unit tomalfunction.

Warning: Use only the power adapter included in the ITSV-2 package.

Using an alternative non-qualified power adapter may possibly damage the unit.

Package Contents

ITSV-2 Main Case

1x Handset

1x Phone StandV

121x Phone Cord

1x 12V PowerAdapter

1x Ethernet Cable

21x Quick Guide
1x GPL LicenseOverview• ITSV-2 IP Touch Station with Video (Item Number: 1490002010)
The ITSV-2 features a 5-inch 1080x720 capacitive touch screen, tiltable camera,
HDMI output, dual microphones, support for 720p HD video, and runs Android 7.0.
The ITSV-2 delivers HD audio & video, leading edge SIP intercom features andintegration with IC-EDGE and ICX-AlphaCom IP Intercom Platforms developed
by Zenitel. ITSV-2 redefines the desktop communication experience with a raisedlevel of innovation and integration of state-of-the-art real-time video conferencing,and personalized rich media presentation & delivery.

ITSV-2 Setup

Phone Stand

Slots forwall mountspacers andphone standWall Mount

Installing the ITSV-2 Stand● Attach the stand spacers to the slots on the back of the unit as shown below.

3Installing the Wall Mount (sold separately)
1. Attach the wall mount spacers to the slots on the back of the unit.
2. Attach the unit to the wall via the wall mount hole.
3. Pull out the tab from the handset cradle (see figure below).
4. Rotate the tab and plug it back into the slot with the extension up to hold thehandset while the unit is mounted on the wall.
Wall Mount

Handset Rest

Tab withExtension Up
Tab with
Extension
Down

Connecting the ITSV-2
1. Connect the handset and main unit case with the phone cord.
2. Connect the LAN Port of the unit to the RJ45 socket of a hub/switch or a router(LAN side of the router) using the Ethernet cable.
3. Connect the 12V DC output plug to the power jack on the unit and plug thepower adapter into an electrical outlet. If a PoE switch is used in step 2, thisstep can be skipped.
4. The LCD will display booting up or firmware upgrading information. Before
continuing, please wait for the main screen display to appear.
5. Using the web configuration interface or the menu of the touch screen, you canfurther configure network connection using static IP, DHCP, etc.

HDMI OUT Port

Slot for Expansion
ModuleKensington Lock
USB Port
PC Port

4LAN Port Power Handset RJ9 Headset
PortPort

Tips for Using the ITSV-2 Keys
Message Waiting Indicator
HOME
VOLUME UP
VOLUME DOWNMENUBACKConferenceTransferSend

MuteHeadset
SpeakerStandard Keypad● VOLUME: Press the UP or DOWN keys to adjust the volume on the ITSV-2.
● HOME: Press the HOME key to return to the default idle screen. Press andhold the HOME key for 2 seconds to take a screenshot.
● MENU: Press the MENU key to access the unit’s display settings, edit widgets
and thread manager. Press and hold the MENU key for 2 seconds to enter themanaging application interface directly.
● BACK: Press the BACK key to go back to the previous menu.

ITSV-2 Configuration• For further information on the configuration forICX-AlphaCom, SIP, and IC-EDGE, please see
Zenitel Wiki

Configuring the ITSV-2 Using Touch Screen
1. Make sure the unit is properly powered up, in idle screen mode and connectedto the network.
2. Select Settings > Advanced > Account settings. Tap on one of the Accounts
to configure Account name, SIP server (ICX-AlphaCom or IC-EDGE), SIP
User ID (Extension Number), SIP authentication ID (if required) and SIP
authentication password (if required).
Note: For changes to take immediate effect, it may be necessary to temporarily disable
the account. Do this by setting Account activation to OFF and tapping OK. Then reenable your account by setting Account activation to ON and tapping OK.

3. Follow the LCD menu options to configure other settings on the unit. For
example, to configure static IP on the ITSV-2, set up static IP address via menu
Settings > Network > Ethernet settings.
4. If you want to see your accounts on your home screen, press the Home button.
Press the Menu button, and select Widgets. Several account display widgets
will appear. Select and drag the widget to the home screen.

5Configuring the ITSV-2 Using Web Browser
1. Ensure your ITSV-2 is properly powered up and connected to the Internet.
2. To find the IP address of the ITSV-2, use the touch screen and tap Settings >Status > Network status > IPv4 address
3. Enter the IP address of the ITSV-2 into your browser.
4. Log in by entering the default username / password: admin / alphaadmin
Note:
After logging in for the very first time,
you will be prompted to change thepassword.

5. To register an account on the ITSV-2:● Select Account > Account 1/2/3/4/5/6... > General Settings
6. Set Account Name, SIP Server (ICX-AlphaCom or IC-EDGE), SIP
User ID (Directory Number), SIP Authentication ID (if required) and SIP
Authentication Password (if required).

Note: For changes to take immediate effect, it may be necessary to temporarily disable
the account. First uncheck the box for Account Active, then click Save and Apply (buttonappears in yellow bar at top of browser). Once this is done, re-enable the account bychecking the box for Account Active followed by Save and Apply again.

6The following sections describes how the ITSV-2 is configured to work together with
the TCIV+ Video Intercoms TCIV-2+/TCIV-3+/TCIV-5+/TCIV-6+.

ICX-AlphaCom Configuration● Log into the ITSV-2 by entering default username / password: admin / alphaadmin

ICX-AlphaCom ITSV-2 Account Setup● Select Account > Account 1 > General Settings● Enter values the Account Registration parameters
Account Active: Check Yes box
SIP Server: IP address of ICX-AlphaCom (see Main Settings in TCIV+)SIP User ID: Directory Number of ITSV-2
SIP Authentication ID: Same as SIP User ID

ICX-AlphaCom ITSV-2 Codec Settings● Check in AlphaPro under Users & Stations the codec that has been selected for
SIP phones (normally G722)● Select Account 1 > Codec Settings● Under Preferred Audio Codec remove all codecs from the Selected list except theone defined in AlphaPro, i.e. G722
● Under Preferred Video Codec select H264

7

ICX-AlphaCom ITSV-2 Video Configuration

The video is streamed in H.264 format over RTSP protocol from the TCIV+ camera to theITSV-2. The TCIV+ camera must have a static IP address.
● Select Account 1 > Call Settings● Check the box for Start Video Automatically● Select Value-added Service > Add● Service Type: Select Door System from the dropdown box● Door System Type: Select Vingtor Stentofon from the dropdown box● Display Name: Name of Camera List
● System Ringtone: This will be used for calls from any station in the camera list. It is
possible to add several camera lists and use a different ringtone for each list.
● Click Configure for System Number to open the camera list

● Enter the directory number and camera URL of the TCIV+ station
System Number: Directory Number of TCIV+ station
System Address: rtsp://<user:password>@<TCIV+ IP address>:<port no.>/media?encoder=H264
Example: rtsp://admin:alphaadmin@10.9.5.6:554/media?encoder=H264
Note: For TCIV units, System Address = rtsp://admin:alphaadmin@10.9.5.6:554/1/RTSP/video

8

IC-EDGE Configuration
The ITSV-2 has to be manually added to the Edge Controller.
● Log on to the Edge Controller● Select Edge Controller > System Configuration > Directory● Under Manually Added Devices click the + button to selectVingtor-Stentofon Device from the dropdown list
For further information on the configuration of IC-EDGE, please see Zenitel Wiki
● Log into the ITSV-2 by entering default username / password: admin / alphaadmin

IC-EDGE ITSV-2 Account Setup● Select Account > Account 2 > General Settings● Enter values for the Account Registration parameters
Account Active: Check Yes box
SIP Server: IP address of intercom station set as Edge Controller
SIP User ID: Directory Number of the ITSV-2
SIP Authentication ID: Same as SIP User ID

IC-EDGE ITSV-2 Video Configuration
The video is streamed directly from the TCIV+ camera to the ITSV-2. The TCIV+camera must have a static IP address.
● Select Account 1 > Call Settings● Check the box for Start Video Automatically9Zenitel Norway AS
Sandakerveien 24C0403 Oslo, Norway

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For Warranty and RMA information, please visit www.zenitel.com

DOC NUMBER

A100K12084

April 2021

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