Sysmex

Sustainability Report 2011

About this Report
Editorial policy

Guidelines referenced

Sysmex publishes the annual “Sysmex Sustainability Report” in the hopes ofcommunicating our approaches and activities concerning corporate social
responsibility (CSR) to our stakeholders and facilitating dialogs with them.
In this ﬁfth issue, particularly important CSR activities are reported in
the Highlight section. Typical activities are introduced for each stakeholder
category, and each page lists the titles of related information posted on
our website.

· The Japanese Ministry of the Environment’s Environmental Reporting
Guidelines (2007 ed.)· The Global Reporting Initiative (GRI)’s Sustainability Reporting Guidelines 2006

Scope of this Report

Inquiries about this report

Period reported
FY2010 (from April 1, 2010 to March 31, 2011). Some activities conducted
outside of this period are also included.

CSR Promotion Department, CSR Division
Sysmex Corporation
1-5-1, Wakinohama-Kaigandori, Chuo-ku, Kobe, Hyogo, 651-0073, Japan
Tel: +81-78-265-0500, Fax: +81-78-265-0524

Organizations covered
Sysmex Group (Sysmex Corporation and its subsidiaries both in Japan andabroad). For the purpose of this report, “Sysmex” refers to the “Sysmex Group”.

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Sysmex Sustainability Report 201 1

Date of publication
September 2011

Contents
Sysmex at a Glance • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 3
Message from the President • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 5
Corporate Philosophy and Core Behaviors • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 7
Highlight

1

Highlight

2

Automated Detection of Colon Cancer Lymph Node
Metastasis Provides Rapid Testing Results • • • • • • • • • 9

Supporting Healthcare Facilities in Developing
Countries through the Supply of Instruments • • • • • 1 1

Corporate Governance • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 1 3
Behaviors and Commitment toward Our Customers • • • • • • • • • • • • • • • • • • • • • • • • • 1 7
Behaviors and Commitment toward Our Employees • • • • • • • • • • • • • • • • • • • • • • • • • 1 9
Behaviors and Commitment toward Our Business Partners • • • • • • • • • • • • • • • 21
Behaviors and Commitment toward Our Shareholders • • • • • • • • • • • • • • • • • • • • • • 22
Behaviors and Commitment as a Good Corporate Citizen • • • • • • • • • • • • • • • • • • 23
Behaviors and Commitment toward the Global Environment • • • • • • • • • • • • • 27
Environmental Management • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 27
Sysmex Group Environmental Action Plan (Sysmex Eco-Vision 2020) • • • • • • 28
Global Warming Countermeasures • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 29
Eﬀective Use of Resources and Waste Reduction/
Eﬀective Use of Water Resources/Others • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 30
Environmental Impact of Business Activities • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 31
Independent Opinion • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 32
Corporate Data • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 33

Cautionary statements
This report contains both forward-looking statements and facts regarding the past about Sysmex Corporationand its group companies (the Sysmex Group). These forward-looking statements are based on the current
judgments and assumptions of the Sysmex Group in light of the information currently available to it.
Uncertainties inherent in such judgments and assumptions, the future course of our business operations, andfuture events may cause our actual results, performance, or achievements to be materially diﬀerent from any
future results, performance, or achievements either expressed or implied within such forward-looking statements.

Sysmex Sustainability Report 201 1

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Sysmex at a Glance

Supporting the Lives and Health of People Worldwide
through Clinical Testing
Sysmex supplies a wide range of instruments, reagents and software for clinical testing, such as hematology and urine
analysis, to healthcare facilities around the globe. We employ a highly integrated system for all business operations,starting with R&D, production, sales, and after-sales support in order to continuously enhance the clinical value andusability of our products. Through clinical testing, we help people all over the world enjoy longer, healthier lives.

Creating high-value-added testing anddiagnostic technologies
We strive to create high-value-added testing and diagnostic
technologies for a wide spectrum of ailments, including
blood/immunity diseases, infectious diseases, cancer andchronic disorders.

ResearchandDevelopment

Ensuring high quality andstable product supply
Our quality control system is extensive and thorough.
We have also established a global production system toensure the stable supply of reagents.

Production

Providing products and services tomore than 170 countries
Through our global sales network, we provide high-quality
products and services to healthcare facilities in more than170 countries around the world.

Responding accurately to each andevery inquiry
We take special effort to respond accurately to inquiries
received through our call center and over the network.
We also provide extensive academic support.

Global Network

Affiliates
Sales
Production
Development
Distribution
Controlling company

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Sysmex Sustainability Report 201 1

After-Sales
SupportSalesEnhancing clinical value
Patients

We help to improve the quality oflife (QOL) of people everywhere
through high-value-added clinicaltesting and diagnosis for the early
detection/prevention of diseases,
and for the selection of suitable
treatment methods and predictionof post-operative conditions.

Doctors
Improving
the efficiency andquality of clinical testing
We help laboratories achieve
higher efficiency and quality byproviding them with easy-to-use
products, detailed after-sales
support, and optimal solutions
for their diverse needs.

Clinicaltechnicians

Main Products

Automated hematology
analyzer

Coagulation analyzer

Fully automatedintegrated urine analyzer

Gene ampliﬁcation
detector

This is a blood cell counter used forcounting red blood cells, whiteblood cells and blood platelets, andalso for analyzing their functions.

This thrombosis and hemostasis
tester is used to analyze thelikelihood of blood clot formation
and blood clot dissolving functions.

This device is used to examine
protein, sugar, presence of blood
cells and solids (such as bacteria
and cells) in urine.

This device amplifies the genes ofcancer cells (breast or colon cancer)
using the OSNA method and detects
the presence of cancer cell genes.

Sysmex Sustainability Report 201 1

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Message from the President

Pursuing Healthcare Possibilities andBuilding the Trust and Confidence ofPeople across the GlobeContributing to the advancement of healthcare

to social contribution activities carried out on a global scale byEver since its founding in 1968, Sysmex has created a wide

NPOs and NGOs who work actively in the ﬁelds of healthcare,

spectrum of products and services in the diagnostics ﬁeld based on

education and the environment. In ﬁscal 2010, we decided toadvanced technologies. Diagnostics play a vital role in healthcare

become the special sponsor of the “Kobe Marathon 2011”, whichby enabling the early detection of disease, the determination

will take place in Kobe in November 2011, concurring with theof treatment and the prevention of illness. At present, Sysmex’s

purpose of the event: “To express gratitude to everyone who

products are being used at healthcare facilities in over 170

supported the recovery after the Great Hanshin-Awaji Earthquake”.

countries around the world.
changes due to changing social structures. In emerging countries,

Participating in the United Nations
Global Compact

economic development and population growth are rapidly

In order to further promote CSR activities as a global corporation,

increasing healthcare needs. On the other hand, advanced

Sysmex participated in the United Nations Global Compact incountries are facing declining birthrates and aging populations,February 2011.

The healthcare environment is currently undergoing dramaticand individual values on health are increasingly diversifying.
Sysmex is responding to such changes and striving to create

and to incorporate and implement theinnovative values with the aim of contributing to the advancement

UN Global Compact’s ten principles inof healthcare. We want to respond to the wishes of people acrossthe areas of human rights, labor, thethe globe: “to stay healthy”.

environment and anti-corruption into ourIn ﬁscal 2010, Sysmex obtained approval from the Ministry

activities as a means of further buildingof Health, Labour and Welfare of Japan to manufacture andthe trust and conﬁdence of people acrossmarket reagents for the detection of colon cancer lymph node

the globe.

metastasis. By providing more accurate results in a shorter time,
this system helps healthcare professionals to make objective andappropriate decisions on post-operative treatment.

Building the trust and conﬁdence ofall stakeholders
Sysmex believes that continually building trust and conﬁdence

Promoting Eco-Vision andour mid-term environmental activities
In response to global environmental issues, Sysmex formulated
the Group Environmental Action Plan (Sysmex Eco-Vision 2020)
in April 2010. This Action Plan set forth long-term environmental
objectives for ﬁscal 2020.

is the basis of fulﬁlling our corporate social responsibility (CSR).

It also sets targets focusing on reducing the environmental

Based on our Group Corporate Philosophy, the “Sysmex Way”,

burden in each stage of the product lifecycle, which consists ofand our Core Behaviors, we conduct various activities in an eﬀort

product design, production, sales, product use and disposal.

to bring solid trust and conﬁdence to our customers, business

Through these eﬀorts, we are striving to save energy and resources

partners, employees, shareholders, and other stakeholders.

in our business activities and to actively develop and distribute

In addition to contributing to the health of people around theeco - friendly products and services.

world, we actively carry out environmental activities and social
contribution activities.
In ﬁscal 2010, we continuously conducted VQ (Value Quest)

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We took this opportunity to reconﬁrm our social responsibility

Creating innovative values based on our
mid-term management plan

Activities, through which all of our employees worldwide think

This year, Sysmex formulated a new mid-term management

about and propose ways to further strengthen our abovementioned

plan. Guided by the new plan, we will strive to further improveeﬀorts. For example, we have participated in the Kobe Medical

the usability of our products, provide high clinical value, andIndustry Development Project and continued to provide support

strengthen our response to healthcare needs around the world.

Sysmex Sustainability Report 201 1

In emerging countries, where the establishment of thehealthcare infrastructure is urgently needed, we will provide
products and services that meet local healthcare needs, andfocus on improving our support systems. In the area of molecular

We will continue in our eﬀorts to achieve sustainable
development of the Group and the global community.
We ask our stakeholders for their continued support andgenerous understanding of all of our endeavors.

diagnosis pertaining to cancer and other diseases, we aim to create
original testing technologies in an eﬀort to contribute to thefurther advancement of healthcare.

Supporting disaster-stricken areas
We would like to express our heartfelt condolences to all the victims

Hisashi Ietsugu
President and CEOof the Great Tohoku Paciﬁc Earthquake, and our sincere sympathy
to those who have been aﬀected by this terrible tragedy including
those who were compelled to leave their homes and businesses.
Healthcare infrastructure is an essential and critical factor
in disaster recovery. We have provided as much support as
possible for the early restoration of devastated healthcare
facilities and the healthcare support network through the freeuse of testing instruments and the provision of reagents.
It is our hope that those aﬀected by the tragedy will beable to return to their normal lives in a relatively short time.
We would also like to take this opportunity to express our
deepest gratitude for the warm support for disaster victims that
arrived from overseas.

Sysmex Sustainability Report 201 1

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Corporate Philosophy and Core Behaviors

Corporate Philosophy

Sysmex Way
MissionShaping the advancement of healthcare

Value
We continue to create unique and innovative values,
while building trust and conﬁdence

Mind
With passion and ﬂexibility,
we demonstrate our individual competence and unsurpassed teamwork.

Core Behaviors
To our Customers
We deliver reassurance to our customers, through unmatched quality, advanced technologies, superior support,
and actions that consistently reﬂect the viewpoint of our customers.
We constantly look out for our customers' true needs, and seek to generate new solutions to satisfy those needs.

To our Employees
We honor diversity, respect the individuality of each employee, and provide them with a workplace where they
can realize their full potential.
We value the spirit of independence and challenge, provide employees with opportunities for self-fulﬁllment
and growth, and reward them for their accomplishments.

To our Business Partners
We deliver commitment to our client companies through broad-ranging partnerships.
We strive to be a company that can grow in step with our trade partners, through respect and mutual trust.

To our Shareholders
Our shareholders can rest assured that we will continue to improve the soundness and transparency of our management
policies, while promoting information disclosure and close communications.
We commit ourselves to a consistent yet innovative style of management, in order to achieve sustainable growthand increased shareholder value.

To Society
We carry out our business in strict compliance with laws and regulations, as well as in adherence to high ethical standards.
As a responsible member of society, we play an active role in resolving environmental issues and other problems
that impact our society today.

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Sysmex Sustainability Report 201 1

Sysmex Employees around the World Put
the Sysmex Way into Practice
Promoting VQ (Value Quest) Activities to live
up to the Sysmex Way

Giving Shape to Various Ideas Proposed by
Employees

In order to ensure steady implementation of the “Sysmex Way”,

Some of the ideas for VQ Activities contributed by ourour Corporate Philosophy, in fiscal 2008 we kicked off the VQ

employees have already been implemented, including teaching

Activities, through which each employee is encouraged toa class at a junior high school in our host city of Kobe and the

propose ideas and discuss with others about how to put the

opening of a “portal site of good working conditions” on theSysmex Way into practice.

company intranet in fiscal 2009. We have also initiated theThis companywide initiative continued on to fiscal 2010.
In response to President Ietsugu’s question, various ideas were

following activities.
•Dialogue on work efficiency improvement and work-life balancereceived from our employees around the world, and these(see page 20)

ideas were then used to form 22 teams, which held a series of•Environment preservation activities by the “Eco Team” formed

discussions that lasted for several months. In the VQ Session

by Japanese employees (see page 24)held in December, the fruits of these intensive discussions were• “Greener Sysmex” activities by employees in the Asia-Pacificpresented. Attended by some 150 people, including employees

region (see page 26)of our Group companies in Japan and overseas, the event provided
an opportunity for people from different regions and organizations

Going forward, Sysmex will continue VQ Activities such asthese aimed at putting the Sysmex Way into practice.

to communicate with each other.

Fiscal 2010 VQ Session

Sysmex Sustainability Report 201 1

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Highlight1

Automated Detection of Colon Cancer
Lymph Node Metastasis Provides Rapid
Testing Results

Sysmex’s active involvement in creating new cancer
testing technologies led to the development of a rapid
breast cancer lymph node metastasis testing system(LINOAMP ® BC and LYNORHAG ® diagnostic reagents,
and RD-100i gene ampliﬁcation detector), which was
released to markets in Europe in ﬁscal 2006 and Japan inﬁscal 2008. In ﬁscal 2010, Sysmex received manufacturingand marketing approval from the Ministry of Health,Labour and Welfare of Japan for applying these reagentsto the detection of colon cancer lymph node metastasis.

Providing Vital Information for Post-surgical
Therapeutic Principle by Testing for Lymph
Node Metastasis

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particularly prevalent, along with lung and stomach cancer.
Cancer can spread from its originating site to lymph nodes
by lymph fluid called lymph node metastasis, and then to otherparts of the body through the process. Diagnosis of cancer
metastasis is extremely important for predicting the characteristics
and future progression of the cancer. This is also used to determine
post-surgical therapeutic principle.

A Detection System for the Fast and Accurate
Diagnosis of Lymph Node Metastases that
Provides Rapid Results
In the present method of diagnosing colon cancer lymph nodemetastasis, following a surgery, a pathologist prepares a seriesof pathological samples from surgically removed lymph nodes,
and then views the samples under a microscope to determine

In Japan, cancer accounts for more than 30% of all deaths, andwhether the cancer has metastasized. However, the need tothe incidence of cancer is rising each year. Colon cancer ispainstakingly diagnose a large number of lymph nodes places

Sysmex Sustainability Report 201 1

Colon Cancer Lymph Node Metastasis Detection Based on the OSNA Method
Parts of lymph nodes are
surgically sampled.

Testing with the OSNA method
Measurement by a proprietary instrument and reagent are used to amplify the cancer cell genes for measurement.
Solubilization

One-step amplification
detection of the target geneand judgment of the results

Lymph node

Diagnosis

Approx.
1 day

OSNA stands for One-step Nucleic Acid
Amplification. With the OSNA method,
sample lymph nodes are dissolved, andcancer genes contained in the samples
are amplified and detected to determine
cancer lymph node metastasis. This is a
one-step testing method.

Diagnosis

Approx.
1 week[Features]• Results are rapidly obtained.
• Automated diagnosis eliminates accuracy
disparities among medical institutions.

Preparation of samples

Conﬁrmation using
a microscope

Confirmation of the presence of cancer cells by a pathologist using a microscope

Conventional pathological diagnosis

1 Research and development oftechnologies in the life sciences

2 Gene amplification detector

RD-100i

3 Amplification reagent
1

2

LINOAMP®

3a major burden on the pathologist.
A detection system for the fast and accurate diagnosis oflymph node metastases applying the OSNA (One-step Nucleic Acid
Amplification) method developed by Sysmex greatly simplifies
the testing. While the conventional method takes about a week
to provide diagnostic results, the new system has the results
ready the day after the surgery.
Also, with the conventional pathological diagnostic method,
the process of preparing samples and confirming the presenceof cancer cells depends largely on the skill and experience ofthe pathologist. It is said that this causes the diagnostic accuracy
to vary from one medical institution to the next. These differencesin accuracy can be eliminated by the widespread use of theautomated detection system.
Sysmex will continue to promote this system and will also
focus on the R&D that is needed to apply this technology to thedetection of lymph node metastasis for other types of cancer,
such as stomach cancer.

Nariaki Matsuura

Professor
Graduate School of Medicine
Osaka University

Words from a Stakeholder
I look forward to seeing wider use of the rapid,
high-accurate OSNA method.
With its rapidness, the OSNA method has contributed significantly
to the treatment of breast cancer. It is now expected to findapplication in the rapid intra-operative diagnosis of colon cancer.
In the case of colon cancer, early recurrence in Stage II is observedin many cases even when the lymph node metastasis diagnosis
is negative. Therefore, the accuracy of pathological diagnostic
methods in which only parts of lymph nodes are tested is inquestion. The use of the OSNA method is expected to bring higher
diagnostic accuracy to many cases.
In addition, because the OSNA method uses a simple automatedsystem, I believe it can eliminate disparities among medical
institutions and contribute to a more standardized form of cancer
treatment. I have high expectations for the OSNA method in theclinical treatment of colon cancer.

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Highlight2

Supporting Healthcare Facilities
in Developing Countries throughthe Supply of Instruments

There are many regions in the world where adequate
healthcare infrastructures have not been constructed.
As a healthcare company operating globally, Sysmex
supplies instruments to healthcare facilities in regions
such as these, thus minimizing the burden on doctors
and clinical technicians and helping patients maintainand improve their health.

Maintaining and improving the health ofpeople in developing countries
Sysmex provides instruments to healthcare facilities in developing
countries with the cooperation of various organizations.

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hematology analyzers for diagnosis and treatment use to clinics
in Indonesia through an NPO involved in activities to improve
the health of mothers and children. To a hospital in Tibet located3,600 m above sea level, we delivered instrument modified tooperate properly under low atmospheric pressure.

Letter of appreciation received in April 2010
for a hematology analyzer delivered to Vanuatu
In April 2010, Sysmex received a letter of appreciation fromthe Kawasaki North Rotary Club for a hematology analyzer
delivered to a hospital in Vanuatu.
Vanuatu is an island nation located in the South Pacific Ocean.
In this country, Vila Central Hospital in the capital city is the only

In Africa, we have delivered instruments for monitoring

general hospital. In other towns, there are only small clinics eachthe health conditions of HIV patients to healthcare facilities

staffed with several nurses. The laboratory of Vila Central Hospitalin Senegal, Kenya, Zambia and other countries where the spread

tests the blood of about 100 people every day. However, sinceof HIV is becoming increasingly serious. In Asia, we have donatedthe number of staff members was limited and microscopes were

Sysmex Sustainability Report 201 1

Hematology Analyzers Provided in the Past
SenegalTibet
SenegalKenya

Indonesia

ZambiaSysmex provided products to hospitals and Senegal's Ministry of Healthand Prevention through JICA (Japan International Cooperation Agency).
In recognition of its effectiveness for the country's program to prevent
mother-to-child transmission of HIV, our hematology analyzer wascertified as an authorized instrument by the HIV National Laboratory.

Vanuatu

Zambia

Kenya

Tibet

Indonesia

Sysmex provided products to clinics
operated by an NGO involved insupport activities for sociallyvulnerable groups in Zambia where
the spread of HIV was growing
increasingly serious.

In response to a request by an NPO
working to eliminate HIV, Sysmex
provided products to meet thecountry’s need for rapid analysis of
the health conditions of patients.

Sysmex provided a modified productto a hospital in Tibet at an altitudeof 3,600 m which had difficulties
in obtaining instrument that would
function properly under low
atmospheric pressure.

We donated our products to local
clinics through an NPO helping to
improve the health of mothers andchildren. Since the power supply is notstable in the country, we also provided
solar power generation equipment.

1 Vila Central Hospital
2 Letter of appreciation from

Kawasaki North Rotary Club

3 Presentation of letter of1

2

appreciation

3

used for testing, the testing efficiency had to be improved tomeet the demand. The Kawasaki North Rotary Club, which had
been promoting a malaria eradication program in Vanuatu,
learned this from a local healthcare professional and decided to
donate a hematology analyzer. Upon receiving a request fromthe Rotary Club, Sysmex provided a KX-21 automated hematology
analyzer, and set it up in the hospital in July 2009. Sysmex
continues to supply reagents and conduct maintenance to support
efficient testing at the hospital.
Vila Central Hospital expressed its gratitude via the Kawasaki
North Rotary Club, stating that the automatic analysis function
provides quickly accurate test data and that the instrument
contributes greatly to the healthcare services in Vanuatu.
The Kawasaki North Rotary Club also sent its appreciation andstated that the provision of our instrument helped further deepen
the relationship with Vanuatu. Sysmex will continue to help
solve healthcare issues around the world by providing instruments
through its global network.

Noboru Matsunami

Chairman of International Service
Committee for 2011 and 2012
Kawasaki North Rotary Club

Words from a Stakeholder
We seek cooperation from companies in thehealthcare ﬁeld
The Kawasaki North Rotary Club began providing healthcare
support to Vanuatu 12 years ago. After carefully researching local
needs, we donated microscopes and various other instruments.
When we learned recently that a hematology analyzer was needed,
we contacted Sysmex.
We are very grateful that Sysmex kindly responded to ourrequest by setting up and adjusting an analyzer for use in Vanuatu
as well as by providing training to operators. After the analyzer
was donated, many people sent us thank-you messages. We arevery happy to be of assistance. As our Rotary Club continues toprovide support to Vanuatu, we seek cooperation from companies
in the healthcare field.

Sysmex Sustainability Report 201 1

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Corporate Governance

To Become a Trustworthy Company withHigh Expectations from Society
Sysmex seeks to maximize the corporate value of the Group through enhanced management robustness,better transparency, and improved management speed and eﬃciency. We also strive to earn greater trustfrom our global society by ensuring that all of our business activities are conducted openly and aboveboard.

Corporate Governance StructureInternal Control

To Improve Management Eﬃciency throughEnhanced Management Robustness andBetter Transparency

To Ensure the Appropriateness ofFinancial Statements

Sysmex considers reinforcing corporate governance to be one

system for the entire Group. To expedite this ongoing effort,of its most important management priorities. We believe thatin November 2008 we laid down Internal Control Regulations

enhanced management robustness, better transparency, andconcerning Financial Statements and established an Internal

improved management speed and efficiency will help us toControl Committee concerning Financial Statements, amaximize the overall corporate value of the Group.

consultative body to the President.

Sysmex is working on the establishment of an internal control

The Company’s Board of Directors consists of 8 directors,

To standardize financial reporting operations within thewho deliberate on important management issues. The Company

Group, we began rebuilding our ERP* system in fiscal 2009. In

has adopted the corporate auditor system, and the Board of

fiscal 2010, we completed its implementation across the Group

Auditors consists of 4 corporate auditors, 2 of whom are external

except for some sites in Europe.
* Enterprise Resource Planning. A method / concept for enhancing management

auditors. The corporate auditors supervise the directors’ businessconduct both independently and objectively. In April 2005, weeﬃciency through an integrated approach toward managing an entire enterprisefor eﬃcient use of management resources

adopted the executive officer system in order to increase thespeed of decision making in the conduct of business and respondquickly to changes in the business environment. A consultative
body to the President, the Steering Committee deliberates onout of the 14 executive officers are concurrently directors. The

Promoting Risk Management by Establishinga Dedicated Committee

Company has also established the Nominating Committee andTo control Group-wide risk management activities, Sysmex

the Compensation Committee, which have responsibilities inestablished a Risk Management Committee, which is chaired

accordance with the “Companies with Committees” system.

by a Risk Management Officer (Senior Managing Officer), theimportant matters concerning the Group’s business. Seven

In order to protect stakeholders’ interests, we haveestablished regulations concerning insider trading, personalGroup’s chief executive in charge of risk management.
In fiscal 2010, in order to select priority risks to address

information protection, compliance, and ethics for clinicalduring the mid-term management plan, this Committee

research and development.

conducted risk assessment and determined new priority risks.

Corporate Governance Structure

Risk Management Structure

Shareholders’ Meeting
Election/Dismissal

Election/Dismissal

Election/Dismissal

Nominating Committee
Accounting
Auditors

Auditing

Compensation Committee
President & CEO
Global Strategic
Committee Meeting
Steering Committee

Board ofAuditors(Corporate
Auditors)

Chaired by: Risk Management Officer
Members: Relevant executive officers
Risk Management Dept.

Internal Audit Office
Risk Management
Committee

Executive Officers
Divisions, Subsidiaries, and Affiliates

Sysmex Sustainability Report 201 1

Risk Management Officer (Senior Managing Director)
Risk Management Committee

Board of Directors (Directors)

13

Risk Management

Auditing

Compliance Sub-committees
Leader: Executive vice president, CSR Div.
Divisions, Subsidiaries, and Affiliates

Information on the Web
Security export control
Intellectual property management

Compliance

Activities During Compliance Enforcement MonthPursuing “Open and Aboveboard Business
Activities”

In fiscal 2010, we designated October as “Compliance Enforcement
Month”, and intensively conducted a variety of activities during
this period to raise employee awareness concerning compliance.

Sysmex has defined its view of compliance as “respecting laws

Specifically, we conducted a questionnaire survey withand regulations and going about our business boldly withall employees of Group companies in Japan to confirm thea strong sense of ethics”.

progress of improvements pertaining to employee knowledge

In accordance with this definition, we have established aand the effectiveness of education. We also held a series ofCompliance Code, in which particularly important conformance

lectures and seminars to further raise employee awarenessrules for all executives and employees to abide by are compiled.

concerning compliance.

The Compliance Code has been translated into English, Chinese,
German and other local languages for use by subsidiaries andaffiliates outside of Japan. We have collected a written pledge tocomply with this Code from all employees within the Sysmex Group.

Compliance Code (Excerpts)
1 . To Ensure Safety of Our Products and Services to Customers
2. To Promote Fair Dealing and Free Competition
3. To Make Fair and Proper Information Disclosure andto Exercise Complete Information Control
4. To Respect Intellectual Property
5. To Maintain International Peace and Safety
6. To Conduct Proper Accounting and Appropriate Tax Payment
7. To Respect Human Rights and to Improve Occupational
Health and Safety
8. To Make Distinction between Public and Private Matters andNot to Do Any Act Involving Conflict of Interest
9. To Maintain Sound Relationship with Society
10. To Preserve the Global Environment

Lectures and Seminars Held During Compliance
Enforcement Month
Name

Number of participantsCompliance lecture for directors

17 persons

Compliance lecture for (executive)
vice president

81 persons

Seminar on copyrights and trademarks(for employees)

380 persons

Established in April 2006

Continuously Providing Education on
Compliance

Compliance lecture for (executive) vice president

Sysmex provides education on compliance for all employeesof Group companies in Japan. We have also produced
a Compliance Handbook and distributed a copy to every
employee in Japan. Furthermore, we
provide education on work-related laws
and regulations to each department.
For overseas Group companies,
we have appointed compliance managers
at regional headquarters for the Americas,
Europe, China and the Asia-Pacific region.
Each Group company provides education
to its employees.

Compliance Handbook

Seminar on copyrights and trademarks

Sysmex Sustainability Report 201 1

14

Corporate GovernanceInternal Reporting System
An internal reporting system originally developed for Group

Group Company in Brazil Obtains SA8000*1
and OHSAS18001*2 Certiﬁcationcompanies in Japan, the “Campanula Lines” allow our staff

In fiscal 2008, our affiliate Sysmex do Brasil Indústria e Comércio

members to seek consultations and file a report via telephone,Ltda. began their initiative to acquire certification for Social

postal mail or e-mail through two lines (in-house and external).

Accountability 8000 (SA8000)*1, an international standard for the

Any information received is handled anonymously to protect

protection of workers’ fundamental human rights, and has since

the personal information of those providing the information.

briefed their employees and business partners on this standard.

We are expediting the introduction of an internal reporting

In fiscal 2010, the company obtained SA8000 certification

system at our subsidiaries and affiliates outside of Japan. As ofas well as certification for OHSAS18001*2, an international standard

January 2011, the system had been introduced to 38 of the 44

for occupational health and safety management systems.
*1 SA8000: Created by an American CSR assessment body based on the Internationaloverseas Group companies.

Labor Organization (ILO) conventions, Universal Declaration of Human Rights,
and the United Nations Convention on the Rights of the Child.
*2 OHSAS18001: Published in 1999 based on the BS8800 standard, which
was developed by the British Standards Institute (BSI) in 1996, by a teamconsisting of some 30 certiﬁcation bodies and standardization organizations
in various countries.

“Campanula Lines” internal reporting system
Compliance Sub-committee
ReportingCompliance leaders

In-house contact

Reply

E-mail,telephone,
Consultation postal mail,in-house mailExternal line (law ﬁrm)

E-mail,postal mail Consultation

Reply

Sysmex Group employees(regular employees, non-regular employees,
part-time employees, temporary employees)

R&D Ethics Compliance

Educational Campaign for the Prevention of
Corruption
In fiscal 2008, Sysmex Corporation established a Sysmex

Being involved in clinical research and human genome andPromotion Code (SPC), which stipulates the core behaviors forgenetic analysis research, Sysmex Corporation adopted thepreventing bribery and other inappropriate acts and maintaining“Ethics Regulations on Clinical Research and Development andfair trade. At the same time, the Company established a Fair

Human Genome and Genetic Analysis Research”, whose basic

Trade Promotion Committee, under which three Sub-committees

policies include “respect of human dignity” and “thoroughare placed in charge of “training and guidance”, “investigation”,

protection of personal information”. The Company also establishedand “auditing”.

a “Research Ethics Examination Committee”, which includes

In fiscal 2010, seminars continued to be organized and held

outside members such as legal and science experts, in order tofor employees involved in sales and service activities, including

review research content.

those from Group companies in Japan and those from R&D who

The list of committee members and examination results
are disclosed on our website, thus ensuring transparency.

15

Certification project team at Sysmex do Brasil Industria e Comercio Ltda.

Sysmex Sustainability Report 201 1

deal with public agencies.

Promotion of CSR Activities
Participation in the United Nations Global
Compact

Reorganizing the Structure for Promoting CSR
In fiscal 2010, Sysmex established a new CSR Division in order toaggressively fulfill its corporate social responsibility. Placed under
the CSR Division are the CSR Promotion Department (formerly the

To demonstrate our increased emphasis on activities pertaining

CSR Promotion Division) and the Risk Management Department.

CSR, Sysmex expressed its intention to participate in the United

With this organizational structure, we will promote CSR activities

Nations Global Compact and was officially registered on Februarythat also encompass risk management.

22, 2011.

We also began examining Sysmex’s priority CSR issues in

The UN Global Compact sets forth ten principles that

fiscal 2010.

companies and organizations should abide by. It was originallyproposed by UN Secretary-General Kofi Annan in an address tothe World Economic Forum in January 1999. Then, in July 2000,

Holding CSR Opinion Exchange Meetings

it was officially adopted by the United Nations Headquarters

Sysmex holds CSR opinion exchange meetings with the CSR

in New York. The UN Global Compact asks participating

Promotion Department (formerly the CSR Promotion Division)companies and organizations to embrace, support and enact ten

and managers of various divisions and facilities.

principles in the areas of human rights, labor, the environment

In fiscal 2010, a total of six meetings were held. Participants

and anti-corruption. The number of participating companies

exchanged information on the progress of Sysmex’s CSR activities

and organizations total 8,800 worldwide, and more than 125 inand discussed future activities.

Japan (as of the end of December 2010).
Through participation in the Global Compact, Sysmex
deepens its understanding of the social responsibility that it must
fulfill through business activities and also
incorporates the ten principles pertaining tohuman rights, labor, the environment andanti-corruption into its corporate activities
in a bid to build trust and confidence topeople all around the world.

The UN Global Compact’s Ten Principles
Human
Rights

1. Businesses should support and respect the protectionof internationally proclaimed human rights; and2. make sure that they are not complicit in human rights abuses.

Opinion exchange meeting held at the Tokyo Office

3. Businesses should uphold the freedom of association andthe effective recognition of the right to collective bargaining;Labor

4. the elimination of all forms of forced and compulsory labor;
5. the effective abolition of child labor; and6. the elimination of discrimination in respect of
employment and occupation.
7. Businesses should support a precautionary approachto environmental challenges;

Environment

8. undertake initiatives to promote greater environmental
responsibility; and9. encourage the development and diffusion ofenvironmentally friendly technologies.

10. Businesses should work against corruption in all its
Anticorruption
forms, including extortion and bribery.

Opinion exchange meeting held at the Osaka Branch

Sysmex Sustainability Report 201 1

16

Behaviors and Commitment toward Our Customers

In Pursuit of Superior Quality and Satisfaction
That Go Beyond Customers’ Expectations
While attending to constant improvement of the quality of our products and services, Sysmex is working hard to create asystem that allows us to ensure that customers can conﬁdently use such products with safety and ease. We sincerely wish tooﬀer satisfaction that more than meets their expectations by deepening our understanding of “what customers truly want”.

Quality Assurance
Quality Policy
By shaping the advancement of healthcare, our global businessactivities contribute to the creation of a fulfilling and healthy society.

Core behavior
1. We understand our customer’s needs, and provide products
and solutions that meet or exceed their expectations.
2. We act based on our customer’s viewpoints by realizing that
“Quality is customer satisfaction”.
3. We seek to reassure our customers by establishing the highest
quality assurance standards and using them to enhance thequality of all aspects of our business.
4. We continually create innovative value for our stakeholders
by developing and applying new and unique technologies andknowledge.
5. We comply with all relevant national or regional regulations
and standards to provide safe products.
6. We maintain and continually improve the effectiveness of ourquality management system.
7. We establish quality objectives consistent with this quality policy,
and measure our performance against them.
Established in May 2007

Global QA Meeting in fiscal 2010

Ensuring Product Quality
Used for clinical testing, Sysmex’s products play a vital role inprotecting people’s lives and good health. Being fully aware ofthis responsibility, Sysmex is making constant efforts to maintainand improve product quality by building various systems, notto mention complying with safety standards around the world in
the design and development stages. In the product development
stage, we verify product quality by setting five “quality gates” inthe process leading up to market launch.
When we market products that are manufactured by others,

Creating a Global Quality Management System

we verify their quality by conducting periodic audits of the
manufacturers and meticulously inspecting the products.

As of March 31, 2011, a total of 27 of the 44 Group companies
were qualified for the ISO 9001 international standard for quality
management systems, with all of the companies involved indevelopment and production being certified.

After - Sales Support

Quality Compliance Policy”. In this Policy, we reaffirmed the laws,

For Responding to Inquiries both Rapidly andResponsibly

regulations, and in-house rules that we must comply with in order

In Japan, Sysmex Corporation maintains a Customer Support

to maintain product quality and achieve customer satisfaction,

Center, where experienced staff members with expert knowledge

and clearly defined systems and activities designed forcater to customers 24 hours a day, 365 days a year (separate

conformance with them. At the same time, we developed

contract necessary).

In fiscal 2009, we newly established a “Sysmex Corporation

procedures for global internal auditing, which is conducted toensure the steady implementation of such systems and activities.

Inquiries to the Customer Support CenterIn fiscal 2010, we conducted an audit of our factories in China

Consultations on data
3.3%

Complaints
0.1%

Inquiries on operatingprocedures
3.8%

Others6.7%

and Singapore.
In addition, we hold a Global QA (Quality Assurance)
Meeting each year where managers of quality management
systems from Sysmex Corporation in Japan; the regional
headquarters in the Americas, Europe, China, and the Asia-Pacificregion; and affiliates gather to share information as a means ofstrengthening the global Sysmex quality assurance system.

17

Sysmex Sustainability Report 201 1

Inquiries on quality
control
3.5%
Inquiries on
products
6.3%

FY2010Total :

110,263

Requests forrepairs /maintenance
76.3%

Information on the Web
Ensuring Product Safety
The Fight against Counterfeit Reagents

By creating a database containing maintenance histories

in an easy-to-understand manner are essential for obtaining

and the details of past inquiries from customers to ensure quick

accurate test data. In fiscal 2010, as a means of making ourreference, the Center responds to inquiries and requests bothmanuals easier to understand, we revised the arrangement of theirquickly and carefully. We also maintain customer service contacts

chapters to match the user's workflow, and made improvements

at our regional headquarters in the four regions outside of Japanto the font size and type to achieve easier-to-read print. For some(the Americas, Europe, China, and the Asia-Pacific region).

instruments, we have also provided moving pictures on the display
to provide users with viewable instruction manuals that make

Supporting Customers’Quality Control on a
Daily Basis

operating methods easier to understand.

At hospitals and other healthcare facilities, the accuracy of
instruments is controlled to consistently maintain the reliabilityof testing data. The condition of their instruments is checked by

Instruction manuals
on instrument
displays use moving
pictures to describe
operating methods.

comparing the measurement results of special reagents known
as “control samples” with results from the previous day.
Sysmex Corporation supports customers’ quality control
by offering such control samples. Customers’ instruments areconnected to the Customer Support Center via our on-line Sysmex
Network Communication Systems (SNCS). Measured values ofcontrol samples sent via the SNCS from customers’ instruments
are received by the Customer Support Center, which checks to see

Academic Activities

customers. The SNCS also helps customers to prevent instrument

Holding Scientiﬁc Seminars for Healthcare
Professionals

failure, as it detects signs of problems even before customers haveSysmex keeps healthcare professionals updated on cutting-edge

become aware of them. Going forward, we will further advance thisscientific information by sponsoring seminars and study sessions“prediction” and “prevention” support service and strengthen

for doctors, nurses, and clinical technologists. In June 2010,

our remote maintenance support by utilizing networks to copevenues in Kobe, Tokyo, Sendai, and Fukuoka were linked bywith malfunctions.

satellite relay to hold the 33rd Sysmex Scientific Seminar under

if anything is wrong and then sends its analysis back to thethe theme of “The Frontiers of Genetic Testing”.

Testing instruments registered withthe on-line quality control service (worldwide)

held in October 2010, set a new record in participation with(units)more than 800 people attending.

20,00010,0000

The 13th Sysmex Scientific Seminar in China, which was

16,595

6,595

2006

8,532

2007

10,65911,700

2008

2009

2010

(FY)

Preparing Instruction Manuals That Are Easy
to UnderstandInstruction manuals that show users how to operate instruments

Sysmex Scientific Seminar in China

Sysmex Sustainability Report 201 1

18

Behaviors and Commitment toward Our Employees

Supporting Self-realization and Growth
Aspiring to be a “company where each and every employee works on his or her own initiative, without any fear of
taking up challenges”, Sysmex provides employees with opportunities for self-fulﬁllment by equitably evaluating
and rewarding them for their accomplishments and oﬀering a diverse range of human resources development
programs. We also strive to improve the workplace environment so that diverse individuals can concentrate on
their work with conﬁdence.

Treatment / Employment
Equitably Evaluating Personnel Based on
Abilities and Accomplishments
We value the spirit of independence and challenge, provide
employees with opportunities for self-fulfillment and growth,and reward employees fairly.
Sysmex’s personnel management system is based on theidea that “Sysmex, a global company based in Japan, promotes
the development and cultivation of diverse skills of employees
based on long-term employment, and rewards employees fortheir abilities and accomplishments, which in turn contributeto the enhancement of corporate value”.

Basic Principles of the Personnel Management System
1) Ensuring long-term employment• Establishing a double-linear-type competence-based rating frame thatenables a diversity of employees to maximize their skills, and providing
opportunities for self-realization and growth2) Promoting the development and cultivation of diverse employee skills• Establishing competence-based rating standards and promoting cultivationof human resources and normalization of career advancement throughclarification of promotion criteria• Evaluating not only accomplishments but also the processes of producing
achievements (realization capability) in order to promote human resource
development and the reform of corporate culture3) Rewarding employees for capabilities that contribute to the enhancementof corporate value as well as for producing accomplishments• Simplifying the relationship between evaluation and reward, and creatinga remuneration structure that is easy for everyone to understand andthat rewards employees in accordance with their contribution, role,competency and accomplishments

Holding Company Information Sessions andEmployment Interviews on the Internet
Sysmex Corporation recruits new employees based on the evaluationof individuals, regardless of their gender, nationality, age or disability.
In fiscal 2010, we began holding company information sessions andemployment interviews on the Internet so that students studying
abroad would not have to interrupt their studies for job hunting.
We are also actively hiring temporary employees andcontract employees as full-time employees. In fiscal 2010, we
employed ten such employees.

Human Resources Development
Focusing on HR Development on a Global Basis
Sysmex Corporation offers a wide variety of training programs
that are designed to help employees develop their skills and19

Sysmex Sustainability Report 201 1

increase their job satisfaction.
In fiscal 2010, we set employees’ first three years at thecompany as a compulsory training period and expanded ourhuman resource development programs for new employees inorder to provide basic business knowledge and improve theirskills. In fiscal 2011, we initiated various training programs for
managers and mid-level employees with the aim of improving
their management capabilities and fostering personnel capableof working competently in a global business environment.

Health and Safety Considerations
Maintaining and Improving Both Physical and
Mental Health
Sysmex Corporation encourages its employees to undergo
thorough physical examinations and cancer tests for women, in
addition to regular health checkups, for the early detection of illness.
To improve employees’ mental health, the Company
established a health consultation contact throughout the company,
where employees can have face-to-face visits with industrial
psychiatrists, public health nurses, and counselors.

Supporting Employees in Striking
a Balance between Work and FamilyOﬀering Various Systems for Childcare Support
Sysmex Corporation offers childcare leave and shorter work hoursystems to ensure that parents can spend as much time together
with their children as possible. To further support employees’
childrearing, we allow employees to take reserve paid leave days
when necessary to attend to sick children. In addition, in order toprovide employees who were forced to suspend their career paths
due to child raising with opportunities to resume their work,
we offer a “reemployment system”. These support systems are
explained explicitly on a special site on the company intranet.
We have also established the “Sysmex Kids Park”, an in-house
daycare center for pre-school children. This facility offers bothfull-time and short-term daycare.

Users of work and family support systems (as of the end of March 2011)
SystemShorter work hour system
Leave of absence system(childcare leave, childbearing leave)
Reserved paid leave system
Reemployment system
In-house daycare center

Number of users
14 users
37 users
5 users
0 users, 6 registered users
17 children

Information on the Web
Breakdown of employees
Occupational health and safety
Cooperation between labor and management

Dialogue on the Subjects of Work Efficiency Improvement
VQ Activities Promoting
and Work-Life Balance
The “Team for pursuit of work efficiency through innovative
thinking”, which was formed in fiscal 2009, discussed ways
to raise the awareness of work efficiency improvement andwork-life balance based on the slogan “Smart Work, SmilingLife”. In May 2011, we invited Naoko Mohri, who works on job
diversity and extended work hour reduction systems at
Senjukai Co., Ltd., and hosted a discussion with team members.
In this discussion, Ms. Mohri introduced the efforts ofSenshukai for reducing extended work hours and promoting
a better work-life balance. Participants then discussed how

the in-house lectures and workshops planned by the team at
Sysmex could effectively raise the awareness of work efficiency
improvement and work-life balance. Ms. Mohri stressed theimportance of continuous
efforts for raisingawareness, and proposed
posting case studies ofwork-life balance
improvements achievedby employees.

Comment of Naoko Mohri (Senshukai Co., Ltd.)In fiscal 2010, Senshukai organized a committee to address the creation of soundwork environments through the “reduction of extended working hours in tandemwith the improvement of work quality”. The committee repeated the process of“grasping the nature of issues”, “steadily implementing improvement measures”
and “disclosing information”. I was inspired by Sysmex’s voluntary VQ Activities.
I will continue to advance these activities. Thank you.

Naoko Mohri

Diversity Promotion Team
Human Resources Dept.
Management Planning Division
Senshukai Co., Ltd.

Comments of “Team for pursuit of work efficiency through innovative thinking”
Yukako Kishimoto (Team Leader)

Arisa Nakamura

Many books have been published on the subjects of work efficiency
improvement and work-life balance, but listening to a person actually
involved in carrying out such measures at a company provided mewith many ideas that will help me improve the plan drafted by our
team, which I could not learn from reading books. I intend to use theinformation in the activities conducted by our team in the future.

It was very informative to learn about concrete work efficiency
improvement measures. I would like to incorporate these measures
into our activities.

Human Resources and General Aﬀairs Division

Yasuhiro Sakai

Technology Development Division

I learned that Ms. Mohri has been working on the same issues as
those that we extracted. Much of the information provided by
Ms. Mohri can be applied to our VQ Activities. The session wasvery informative.

CSR Division

Mai Morita
CSR Division

Information concerning the efforts of another company for improving
work efficiency serves as a very useful reference. I would like to use
what I have learned in our future activities.

Shunsuke Hazama

Technology Development Division

I realized that improvement of work-life balance can be achievedby promoting small changes in the awareness of each employee.

Shinya Tabuchi

Corporate Business Planning Division

I gained good advice on the issues that we encountered in
conducting VQ Activities. I would now like to put this into practice.

Back row from left: Shunsuke Hazama, Arisa Nakamura, Mai Morita and Shinya Tabuchi
Front row from left: Yasuhiro Sakai, Naoko Mohri and Yukako Kishimoto

Sysmex Sustainability Report 201 1

20

Behaviors and Commitment toward Our Business Partners

Enduring Relationships of
Mutual Trust

Information on the Web
Strengthening partnerships
in technological development

Sysmex hopes to grow and develop along with its suppliers and distributors. By building partnerships that are basedon mutual trust, while maintaining fair and transparent trading, we strive to supply superior products that contributeto healthcare.

Relationships with Suppliers

Purchasing Policy Brieﬁng
The annual Purchasing Policy Briefing is an opportunity for us
to meet with suppliers and brief them on the course of our

Procurement Policies
To contribute to healthcare through the supply of superior
products
To achieve mutual growth and development based on mutual
trust with business partners
Better partnerships
Fair, transparent procurement
Compliance with applicable laws, confidentiality
Environmental considerations

business and purchasing policy, thereby forging even stronger
relationships with them.
At the briefing heldin February 2011, we
described our businessactivities, mid-/longterm strategies andpurchasing policy to

Aiming to Improve the Quality of Supplied
Parts and Raw Materials
In order to supply top quality products to customers in a stable

about 370 people from
220 suppliers.

Purchasing Policy Briefing

quality assurance of its suppliers in various ways, such as providing

Strictly Observing the Act against Delay inPayment of Subcontract Proceeds, Etc.,
to Subcontractors

them with checklists by which they can self-examine their own

In order to comply with the Act against Delay in Payment ofquality management systems, and sending Procurement andSubcontract Proceeds, Etc., to Subcontractors, Sysmex provides

Quality Management members to suppliers’ manufacturing

education through companywide e-learning. In addition, we haveplants to assist them in improving quality on the shop floor.

established an electronic purchasing system to prevent

manner, it is essential to maintain and improve the quality ofsupplied parts and raw materials. Toward this end, Sysmex supports

We prepared a Quality Agreement that defines the quality
requirements, and have been encouraging suppliers to sign
this agreement since fiscal 2009. By the end of fiscal 2010, theunreasonable payment reductions and refunds. We also provide
training to new employees who use the system.
In fiscal 2010, 25 employees underwent this training.

Kakogawa Factory had concluded the agreement with 115 out of
148 suppliers that it regularly procures parts and materials from.
Sysmex has also produced and distributed guidelines aimed atdeepening the overall understanding of the agreement.

Focusing on Compliance — A Key Issue

Number of Suppliers* by Region
China
0.3%

Sysmex rigorously ensures compliance in order to build sustainableAsia-Paciﬁc
1.5%

North America
4.7%
Europe5.0%

Relationships with Distributors

and fruitful partnerships with its distributors. We oblige
employees to not abuse any dominant bargaining position,offer excessive entertainments or presents, or the like when
dealing with distributors.

FY2010Total :

338

At the same time, we take advantage of the opportunities
Japan
88.5%

presented by product briefings, which are held on occasions
such as new launches, in order to share our policies andactivities with our distributors so that we may help them todeepen their understanding of the importance of compliance.

* Suppliers of parts and raw materials

In fiscal 2008, we bolstered our drive to prevent corruption by
establishing a Sysmex Promotion Code (SPC) in an attempt to
involve distributors in the initiative to maintain fair business.

21

Sysmex Sustainability Report 201 1

Behaviors and Commitment toward Our Shareholders

Information on the Web

Interaction through Frequent
and Varied Communications

Direct interaction with investors

Sysmex aims to sustain its growth by striking a balance between returns to shareholders and investment in growth
opportunities. In order to achieve a greater understanding of our management and business operations amongshareholders and other investors, we actively promote external information disclosure and direct interaction.

General Meeting of Shareholders

Information Disclosure

Informal Meeting with Shareholders

Further Enhancing Information Disclosure

Sysmex encourages as many shareholders as possible to attend

Sysmex makes it a rule to disclose any information that we believe

the General Meeting of Shareholders, which is an opportunity

will affect investment decisions in light of our own standards, as

for us to interact directly with our valued shareholders. After

well as to observe applicable laws and regulations concerning

the General Meeting of Shareholders, we hold an informal meeting

securities trading and the Rules on Timely Disclosure of Corporate

with shareholders to further promote interaction. In fiscal 2010,

Information by the Issuer of Listed Security and the Like

we explained our activities in seven areas, such as environmental

established by the Stock Exchange.

conservation activities and R&D in the life science field, andIn addition to biannual briefings on financial results (after

held a question-and-answer session. At the meeting, we also

year-end and after the second quarter), Sysmex has, since fiscal

displayed our products and scientific information.

2010, held a conference call following the announcement of

Shareholders who find it

business results for the third quarter in an effort to further

difficult to attend a shareholders’enhance information disclosure.

meeting may exercise theirvoting rights by mail or via theInvestor Relations

Internet. We also issue an
English version of the noticeof convocation and notice ofInformation meeting to promoteinteraction with shareholders

resolutions.

A Key Tool for Direct Interaction
Sysmex creates as many opportunities as possible to directlyinteract with its investors and share management policies,
business strategies, and the like with them. In fiscal 2010, we held

Dividends

a total of 300 one-on-one meetings with institutional investors

Working toward Stable Dividend Payment
Our basic policy on returning profits to shareholders is to ensure

and analysts around the world.
In fiscal 2010, we held informational meetings with private
investors in Tokyo and Kobe, together with other companies.

a regular level of stable dividends, with such distributions being
backed up by successful business performance, while also taking
into account our consolidated earnings results and payout ratio.
In order to sustain high growth into the future, we ensure

Honored with the Gold Award in the World’s
Largest Annual Report Competition

that our internal reserves are put to efficient use for R&D and

Sysmex’s 2009 Annual Report received the Gold Award incapital expenditures.

the Health Care (Equipment and Supplies) Class of the “2009Vision Awards”, the world’s largest annual report competition

Payout Ratio / Dividend per Share (Consolidated)
31.9

(JPY)
100
80

26.8
20.0

60
40

36

48

50

29.4

56

(%)
30

27.0
60

20
0

2006

2007

Payout ratio

2008

2009

Dividend per share

2010

(FY)

held by LACP (League of American Communications
Professionals LCC)
and participated by24

more than 4,000

18companies in over 25

12countries worldwide.

6

The Gold Award is0

the second highest
honor following thePlatinum Award.

Gold Award certificate

Sysmex Sustainability Report 201 1

22

Behaviors and Commitment as a Good Corporate Citizen

Contributing to a Global Society
Fully aware of its responsibility as a corporate citizen, Sysmex is actively involved in a range of vibrant corporate
philanthropic activities in such areas as education, sports and the environment, as well as healthcare.
As a global company, Sysmex has been expanding those activities from Kobe, Japan, where the company was foundedto various countries and regions around the world.

Activities in Japan
Healthcare

Education

Participating in the Kobe Medical Industry
Development ProjectOno Factory Bus TourThe Kobe Medical Industry Development Project aims to create

elementary school children and their parents/guardians livinga focal point among healthcare industries in Kobe throughin Ono City, Hyogo, who participated in the “Demand Bus Tour”

industry-government-academia cooperation. Sysmex establishedorganized by Ono City. After listening to a brief outline of thethe Sysmex Asano Laboratory at the Translational Researchcompany, they took a tour of the factory, observing robots andInformatics Center (TRI), one of the core facilities of this project.

an unmanned warehousing system.

Sysmex International Reagents' Ono Factory was visited by

Under the direction of Dr. Shigetaka Asano (Professor Emeritus,
The University of Tokyo, and Professor of the Faculty of Scienceand Engineering, Waseda University), a leading expert on
hematology, we are working on research that will improve theefficacy and safety of cell therapies such as bone marrowtransplantation (BMT).
In June 2010,
Sysmex received acertificate ofappreciation from
Kobe City in recognitionof its contribution to
the Medical Industry
Development Project.

Participants of the bus tour
Acceptance of the certificate of appreciation
for contribution to the Kobe Medical
Industry Development Project.

Support for Kobe University

Receiving Student Interns from Lomonosov
Moscow State University
In fiscal 2010, Sysmex received two students from an internshipprogram with Lomonosov Moscow State University in Russia.

Since fiscal 2004, Sysmex Corporation has contributed funds

The students learned about Sysmex as well as the general

to a course at the Kobe University Graduate School of Medicine.

corporate culture, organizational structure and management of

The course, entitled “Assessment of Clinical Testing”, aims to

Japanese companies during their training period of about a month.

establish methods of diagnostic testing that are based on scientificevidence in the area of autoimmune diseases.
In fiscal 2010, Sysmex donated funds toward the constructionof a hall at the Kobe University School of Medicine. The university
has named one part of the facility “Sysmex Hall” in appreciationof the company’s funding support.

23

Training session

Farewell party

Endorsing “Pink Ribbon” toSupport Breast Cancer Patients

Accepting JICA Trainees

Since fiscal 2004, we have been continuously

Every year, Sysmex Corporation provides training on the use ofendorsing activities organized in the name of

instruments to researchers from developing countries who visit

Pink Ribbon, and provided cooperation for theJapan on a program offered by the Japan International Corporation

holding of symposiums.

Agency (JICA).

Sysmex Sustainability Report 201 1

Information on the Web
Scientific support
Support for local communities

SportsSupport for Disaster Areas

Participating in the First Kobe Marathon as aSpecial Sponsor

Providing Support to Earthquake-devastated
Areas

Sysmex is a special sponsor for the first Kobe Marathon, which

Sysmex and other interested companies in Kobe formed a support

is scheduled to be held on November 20, 2011, based on the

network, called “Yell from KOBE”, for the areas devastated bytheme of “Thanks and Friendship”.

the Tohoku Region Pacific Ocean Offshore Earthquake in

In addition to providing the bib numbers that the expectedorder to provide support based on their experience of Great

20,000 participants will wear during the race, we will exhibit a

Hanshin-Awaji Earthquake as well as restoration activities.

booth in the Kobe Marathon EXPO, which is being held

In April 2011, each company sent shipments of its products toconcurrently, and will also support Sysmex employees who will

Kurihara City, Miyagi.

volunteer to assist throughout the activities.

Press conference for the Kobe Marathon 2011

Shipment of relief supplies

VQ Activities Eco Team’s Environmental Preservation Activities
An Eco Team formed by Sysmex employees who are interested in environmental
preservation activities has been conducting various activities since fiscal 2008.
In fiscal 2010, the Eco Team carried out a cleaning operation at Suma Beachin Hyogo Prefecture and an afforestation project for Mt. Rokko, also in Hyogo.
These activities were also participated by the family members of employees.

Cleaning activity
at Suma Beach

Afforestation activity
on Mt. Rokko

Sysmex Sustainability Report 201 1

24

Behaviors and Commitment as a Good Corporate Citizen

Overseas Activities
Healthcare
Providing Support to Breast Cancer Patients

Donating Funds for the Renovation of a
Hospital for Children with Serious Diseases
Sysmex New Zealand donated funds to a hospital that actively

Sysmex provides support totreats children with serious diseases. The funds were used to

women fighting againstrenovate examination

breast cancer by donatingrooms and rooms forfunds to Mamazone, a grouppatients and their families.

involved in improving theThis has helped

quality of testing, treatment

patients receive treatment

and post-operative care forin a more comfortablebreast cancer patients.

Presentation of donation

environment.
Donation presented as a “Christmas gift”$30,000 Donated to Cancer Fighting Organizations
support cancer eradication activities in order to fulfill a mission

Providing Support to Schools in Liberia
through an NPO

aimed at improving the health of people around the world. In fiscal

In fiscal 2010, Sysmex Europe provided funds for procuring

2010, Sysmex donated total of $30,000 to these organizations.

uniforms, classroom chairs, etc., for school children throughSysmex America has been supporting five organizations that

Bong Aid, an organization involved in helping children receive
education in the Republic of Liberia in Africa.

Education
Holding a “Go Green!” Workplace Tour for Children
In August 2010, Sysmex America held a workplace tour for children.
Under a banner proclaiming “Go Green!”, Sysmex America invited 37
children ranging in age from 6 to 12 and provided opportunities toplant flowering plants, build birdhouses and conduct other activities
for enhancing their global environment protection awareness.

Children at one of the schools receiving aid

Visiting Children in an Orphanage
In fiscal 2010, employees of Sysmex Malaysia and their families
visited an orphanage in Kuala Lumpur to help cheer up thechildren at the facility.

Children participating in the tour program

Supporting a Healthcare Research Project
Sysmex India is a sponsor for awards presented to local hospitals
that make excellent research achievements.
In Calcutta, the company contributes to the developmentof healthcare education through a healthcare research program.

25

Sysmex Sustainability Report 201 1

Children at the orphanage

Support for Disaster Areas
Providing Support for Flood-damaged Areas
Large-scale floods occurred in Thailand in October 2010. Sysmex
Thailand sent food, beverages and water to the flood-damaged
areas, and also encouraged employees to volunteer for
restoration activities.

Daily Commodities Donated to
Earthquake-stricken Areas in New Zealand

Shipment of food and water
to disaster areas (Thailand)

Daily commodities sent
to disaster areas (New Zealand)

External Evaluation

A large earthquake occurred in Christchurch, New Zealand, in

Earning the Companies That Care Award

February 2011. Sysmex New Zealand sent daily commodities to

In fiscal 2010, Sysmex America was placed on the Companies Thatthe earthquake-stricken areas, in addition to relief money.

Care Honor Roll for the third consecutive year. This annual award

Moreover, some employees made their homes available torefugees and supported the people in the disaster areas.

honors companies that exhibit the characteristics of a “Companies
That Care”, through activities such as social contributions andgood work environments.

VQ Activities “Greener Sysmex” Activities
Group companies in eight countries in the Asia-Pacific region have formed a team that energeticallyconducts environmental preservation and local social contribution activities with the slogan
of “Greener Sysmex”.
In fiscal 2010, the team cooperated in a charity event for the protection of endangered specifies
in Singapore, New Zealand and Thailand. In the Philippines, it conducted afforestation activities.
Preparation for a charity event for the protection of endangered specifies (New Zealand)

Panel introducing “Greener Sysmex” activities
Afforestation activities (Philippines)

Sysmex Sustainability Report 201 1

26

Behaviors and Commitment toward the Global Environment

Setting Long-term Objectives andHelping to Reduce Environmental Impact
Moving ahead to become an “environmentally-advanced company” in the healthcare sector, Sysmex makes eﬀorts to reduce theenvironmental impact which may result from each stage of our business activities, from product design, development, procurement,
and production, to logistics, sales, support, and product usage, in the pursuit of harmony with the global environment.

Environmental Management

Environmental Auditing
In fiscal 2010, Sysmex Corporation and Sysmex International
Reagents Co., Ltd. evaluated overall compliance through a series

Environmental Policy
By shaping the advancement of healthcare, our global environmental
conservation activities contribute to the creation of a fulfillingand healthy society.

of self-assessments conducted by individual divisions themselves
and internal environmental auditing performed by auditors inother divisions. External environmental auditing was also carriedout by a third-party auditing organization.

Core behavior

The internal environmental audits found three

1. We deliver reassurance to all people by carrying out businessactivities in an environmentally conscious manner.

nonconformities, while the external environmental audits

2. We strive to provide eco-friendly products and services while
giving careful thought of environmental issues throughout
their life cycles.

nonconformities were promptly completed.

discovered two nonconformities. Measures for rectifying these

3. We strive to conserve energy and resources, reduce wastes,
promote recycle and properly control chemical substances inall business activities.
4. We comply with all applicable national or regional environmental
regulations, standards and agreements.
5. We continually improve our environmental conservation activities
and work diligently prevent pollution and minimize the impact
our products have on the environment.
6. We contribute to society through environmental conservation
activities as a member of the community, while educating andraising the environmental consciousness.
7. We establish environmental objectives and targets consistent
with this environmental policy, and measure our performanceagainst them.
May 7, 2009
Hisashi Ietsugu
President & CEO
The Environmental Policy was formulated in March 2000, and amended in May 2009.

External environmental auditing

External Evaluation
In October 2010, Sysmex was honored with the Kobe City Award
for Distinguished Environmental Activities in recognition of its
continuous environmental activities lasting more than ten years.
Sysmex International Reagents’ Ono Factory was designated

Promoting Environmental Activities

as a model facility for waste reduction and recycling in the“Kitaharima Operation Forum for 20% Waste Reduction” held

Sysmex Corporation and Sysmex International Reagents Co., Ltd.

by the Kitaharima Bureau of the Hyogo Prefectural Government

are in charge of establishing policies and plans, managing thein November 2010.

progress of planned activities, and evaluating their results asmembers of the Environmental Management Committee chairedby the executive officer in charge of CSR.
In April 2010, Sysmex formulated the Sysmex Group
Environmental Action Plan (Sysmex Eco-Vision 2020), whichsets long-term environmental objectives toward the target
year of fiscal 2020.
In fiscal 2010, in order to grasp further the entire Group’s
environmental activities, Sysmex appointed an environmental
manager in each Group company in Japan and overseas, thus
establishing a system to collect activity information andperformance data.

27

Sysmex Sustainability Report 201 1

Kobe City Award for Distinguished Environmental Activities

Information on the Web
ISO 14001 certification acquisition

Sysmex Group Environmental Action Plan (Sysmex Eco-Vision 2020)
Sysmex Eco-Vision 2020
Long-term Environmental Objectives (for Fiscal 2020)

Globalwarming
countermeasures

Eﬀective use ofresources andwaste reduction

Eﬀective use ofwater resources

OthersActivities/Achievements in Fiscal 2010

Reduce the power consumption of diagnostics
instrument by 25% (in comparison withconventional models)• 20% reduction of power consumption in hematology analyzers scheduled for release in FY2011
from conventional models

Reduce greenhouse gas emissions at businessoffices by 50% (per unit of consolidated sales)• Upgrading of compressors for refrigeration equipment and all air conditioner to eco-friendlier units(Seishin Factory)• Upgrading of all air conditioners to eco-friendlier units (Ono Factory, Sysmex RA)• Installing a photovoltaic system (Sysmex Europe, Neumünster Factory)• Rooftop construction and heat shielding curtains for improved heat insulation (Kakogawa Factory)

Reduce domestic carbon dioxide emissions forlogistics by 11% (per unit of parent-only sales)• Changing the mode of transportation for products from Hyogo Prefecture to Hokkaido fromtrucks to trains (modal shift)

Set a target of reducing global carbon dioxide
emissions for logistics• Establishing CO2 emission calculation rules for distribution of products between Japan andother regions (Americas, Europe, China, Asia-Pacific region), and implementing calculations
based on the rules

Reduce carbon dioxide emissions fromdomestic company cars by 50%(per unit of domestic sales)• Commencing the collection of data of driving distances and gasoline usage.
Provision of eco-drive training.
• Examining a switchover to hybrid vehicles and fuel-efficient compact cars with less environmental impact

Reduce domestic materials for containers andpackaging for products and packing fortransportation by 15% (per unit of parent-only sales)• Reducing product packaging materials• Promoting to reduce packing materials for transportation and use of lightweight pallets

Set a global target of reducing materials forcontainers and packaging for products andpacking for transportation• Compiling data on the weight of packaging and packing materials used by the entire Group(for FY2008 and FY2009)

Reduce waste, etc. emissions at business offices
by 15% (per unit of consolidated sales)• Installing garbage disposers for processing of raw garbage generated by company cafeterias andcut grass generated by mowing (Solution Center, Seishin Factory)• Enlarging raw material containers and using returnable containers with the cooperation of raw
material suppliers (Kakogawa Factory, Ono Factory, Sysmex Europe)

Domestic: Achieve a recycle rate of
99% or higher at all business offices covered
Overseas: Achieve a recycle rate of
95% or higher at all business offices covered• Expanding the waste sorting range, reviewing waste disposal companies

Reduce water usage at business offices
by 30% (per unit of consolidated sales)• Upgrading water purifying equipment to improve water purifying efficiency (Ono Factory)• Upgrading refrigeration equipment from a water cooling type to an air cooling type to reducewater consumption (Seishin Factory)• Utilizing water used in factory for watering trees and plants to reduce water consumption (Sysmex India)

Develop products with no animal-derived
ingredients• Promoting a switchover of protein raw materials used in reagents from animal derivatives to
artificially synthesized protein

Develop paper containers for reagents• Installing filling equipment and others in reagent factories to change petroleum-derived containers
to paper bags

Establish and operate guidelines for
eco-friendly designing• Investigating regulated chemicals in various countries in order to reflect them in the draft ofguidelines for eco-friendly design

Achieve an environmental management systemdevelopment rate of 100% for major suppliers• Implementing awareness-raising activities for raw material suppliers toward the acquisition ofcertification for environmental management standards

Obtain the ISO 14001 certification at businessoffices covered• Promoting preparation activities toward the acquisition of certification in FY 2011 at Sysmex Europe(head office) and Sysmex India

Promote eco-friendly service models• Promoting an expansion of SNCS users especially in China and the Asia-Pacific region• Commencing the development of an information system for transferring knowledge and know-how
within the Group

Promote life cycle assessment• Establishing calculation standards for previous hematology analyzer models, and implementationof evaluation

Sysmex Sustainability Report 201 1

28

Behaviors and Commitment toward the Global Environment

Global Warming Countermeasures
Reducing Power Consumption of
Diagnostics Instruments
To ensure that our diagnostics instruments provide many yearsof operation after they are delivered to customers, Sysmex isworking to further reduce the power consumption of its products.
Hematology analyzers scheduled to be shipped in fiscal
2011 offer a 20% reduction in power consumption as compared
to previous models.

Reducing CO2 Emissions for Logistics
Since the rate of CO2 emissions for logistics is large, Sysmex isaddressing the reduction of CO2 emissions generated by logistics.
In fiscal 2010, we changed the mode of producttransportation from Hyogo Prefecture, where our warehouse
is located, to Hokkaido from trucks to trains.
For overseas operations, in fiscal 2010 we establishedCO2 emission calculation rules for the transportation of products
from Japan to various countries, and performed trial calculations.

CO2 emissions for logistics

Reducing Greenhouse Gas Emissions at
Business Oﬃces
In order to reduce greenhouse gas emissions at our businessoffices, Sysmex is upgrading the equipment at each site. In fiscal
2010, greenhouse gas emissions were 4.4% lower than in theprevious year. (Eco-Vision results: Total emissions per unit of sales)
Sysmex Europe installed a photovoltaic system at its
Neumünster Factory in fiscal 2010. Since the system was installedin the middle of the fiscal year, the percentage of electricity
generated by the photovoltaic system accounted for only 2.6%of the total electricity used by the factory. Estimates indicate
that, when operating year-long, the system will supply 23% of
the total electricity required by the factory.

Greenhouse gas emissions from business oﬃces(t-CO2)20,00015,00010,000(t-CO2/¥100 million)
12.0

10.35

12,91012,61911,872
4,192
4,488
4,440

5,000
0

10.83

10.08

7,680

8,131

2008

2009

Japan

Overseas

8,470
2010

(FY)

9.0
6.0
3.0
0

Per unit of sales

Note) See page 31 regarding the companies subject to the survey.

(t-CO2)
2,400
1,800
1,200

1.81
1,226

2.05
1,344

(t-CO2/¥100 million)
2.4

1.84

1.8

1,369

1.2
0.6

600
0

2008

2009

2010

Amount of CO2 emissions(FY)

Per unit of sales

Note) The above numbers indicate CO2 emissions resulting from the distributionof products from Japanese factories to distributors.

Reducing CO2 Emissions from Domestic
Company Cars
To reduce CO2 emissions from some 400 company cars in Japan,
we provided information on the traveling distance and fuelconsumption of each vehicle on the company intranet with theaim of raising the drivers’ awareness of CO2 emissions from ourcompany cars.
Reducing the number of vehicles in use lowered the CO2
emissions from company cars in fiscal 2010. We also plan toswitch company cars to eco-cars and promote eco-driving tofurther reduce CO2 emissions.

CO2 emissions from domestic company cars
(t-CO2)
3,200
2,400

5.1

4.9

1,920

1,891

1,600

(t-CO2/¥100 million)
6.0

4.2

4.5

1,740

800
0

29

Sysmex Sustainability Report 201 1

3.0
1.5

2008

2009

Amount of CO2 emissions

Photovoltaic system (Sysmex Europe)

0

2010

(FY)

0

Per unit of sales

Note) See page 31 regarding the companies subject to the survey.

Information on the Web
Green procurement

Eﬀective Use of Resources andWaste Reduction
Reducing Materials for Containers and Packaging
for Products, and Packing for Transportation
We are working to reduce the amounts of materials for containers,
packaging and packing for instruments, reagents and repair partsin an effort to reduce the weight of materials used.
In fiscal 2010, we designed simpler packaging for products
sold in Japan. We also collected actual data to grasp the amountsof materials used for containers, packaging and packing for
products shipped overseas.

Eﬀective Use of Water Resources
Reducing Water Usage at Business Oﬃces
In fiscal 2010, the amount of water used per unit of sales
increased by 2% from the previous year due to the increased
production of reagents. We are striving to reduce water
consumption by upgrading the water purifying equipment at theOno Factory.

Amount of water used at business oﬃces(1,000 m3)
400

204.2

227.2

230.7

(m3/¥100 million)
240

288

180

Amounts of materials for containers and packaging
for products, and packing for transportation

300

(t)
3,200

(t/¥100 million)
3.2

200

120

2.4

100

60

2,400
1,600

2.50

2.33

2.32
1,573

1,861

1,525

1.6

800

0.8

0

0

2008

2009

227

264

2010

(FY)

Amount of materials used for containers and packaging for products,
and packing for transportation

0

2008

2009

Amount of water used2010 (FY)0

Per unit of sales

Note) See page 31 regarding the companies subject to the survey.

Per unit of sales
Note) See page 31 regarding the companies subject to the survey.

OthersReducing the Waste, etc. Emissions at
Business Oﬃces

Helping Suppliers Build an Environmental
Management System

Since some of the boxes that were used for transporting raw
materials were of a disposable type, we gained the cooperation of
suppliers to promote a change to returnable containers. We havealso begun to use garbage disposers at facilities that produce large
amounts of raw garbage, such as company cafeterias.

Sysmex has established green procurement standards andintroduced ISO 14001 and environmental management system
specifications recommended by local administrations to our main
suppliers in order to ensure that they comply with the standards.

Amounts of waste, etc. emissions at business oﬃces
(t)
1,600
1,200
800
400
0

0.83

0.74
872

2008

(t/¥100 million)
1.00

969

0.74

143

170

729

799
2009

917

2010

0.75

195

0.50

722

0.25
(FY)

0

Total amount of waste, etc. emissions at domestic oﬃces
Total amount of waste, etc. emissions at overseas oﬃces
Per unit of sales

Promoting Eco-friendly Service Models
In addition to expanding the functions of the Customer Support
Center, we are minimizing downtime for diagnostics instruments
in use by constructing the Sysmex Network Communication
System (SNCS, see page 18 for details) to maintain interactive
communication with customers. This leads to reduced visits tocustomer sites by our employees, thus reducing the amountsof gasoline used by company cars and the amounts of CO2
emitted by them.
In fiscal 2010, we implemented security measures in the
Asian region matched to the IT conditions of each country inorder to increase the number of SNCS users.

Sysmex Sustainability Report 201 1

30

Behaviors and Commitment toward the Global Environment

Environmental Impact of Business Activities
INPUT

Total energy input

Total materials input

Water

Sysmex’s businessactivities

Period reported: April 1, 2010, to March 31, 2011

Unit

FY2009FY2010Electricity*1

1,000 kWh

25,452

26,352

Fuel (city gas)*1

1,000 Nm3

800.9

793.5

Fuel (LPG)*1

t

57.2

50.6

Fuel (kerosene)*1

kl

45.2

49.9

Fuel (gasoline for company cars)*2

kl

825.0

746.5

Printing paper (for use at oﬃces)*2

t

57.8

69.1

Volume of PRTR*3 chemicals handled*2

t

38.2

8.9

Materials for containers, packaging and packing*2

t

1,525

1,861

Water consumption*1

m3

263,740

287,674

DesignProduction

Sales

OUTPUT

Use

Disposal

Unit

FY2009FY2010Volume of greenhouse gases emitted from business oﬃces*1

t-CO2

12,61912,910Volume of CO2 emissions from company cars*2

t-CO2

1,891

1,740

Volume of chemicals released (PRTR*3 chemicals)*2

t

1.6

1.0

Volume of waste*1

t

969

917

Volume recycled [recycling rate]*1

t [%]772 [79.6]

815 [88.9]

Waste water*1

m3

128,277

119,732*1 Companies subject to survey: Sysmex Corporation and its domestic and overseas Group companies
Sysmex Corporation, Sysmex International Reagents Co., Ltd., Sysmex RA Co., Ltd., Sysmex Medica Co., Ltd., Sysmex Logistics Co., Ltd.
Sysmex America, Inc., Sysmex Reagents America, Inc., Sysmex do Brasil Industria e Comercio Ltda., Sysmex Europe GmbH (Neumünster Factory), Sysmex Shanghai Ltd.,
Jinan Sysmex Medical Electronics Co., Ltd., Sysmex Wuxi Co., Ltd., Sysmex Asia Paciﬁc Pte. Ltd., Sysmex India Pvt. Ltd.
*2 Companies subject to survey: Sysmex Corporation and its domestic Group companies
Sysmex Corporation, Sysmex International Reagents Co., Ltd., Sysmex RA Co., Ltd., Sysmex Medica Co., Ltd., Sysmex Logistics Co., Ltd.
*3 PRTR : Pollutant Release and Transfer Register. A system used to collect, aggregate, and disseminate data on the quantity of toxic chemicals that have been released
into the environment and their sources including those which have been transferred outside of facilities in the form of waste.

31

Sysmex Sustainability Report 201 1

Independent Opinion
On Reading the Sysmex Sustainability Report 2011
1. Establishment of Environmental Action Plan (Eco-Vision)
In order to move forward toward an “environmentallyadvanced company” in the healthcare sector, Sysmex ismaking eﬀorts to reduce the environmental impact that
may result from the stages of its business activities, ranging

Katsuhiko Kokubu
Professor, Graduate School of Business
Administration, Kobe University

from product design to usage, in a pursuit of harmony withthe global environment. To that end, Sysmex formulated

topics that Sysmex will focus on in the future. BOP businessthe Sysmex Group Environmental Action Plan (Sysmex

enables Sysmex to fulﬁll its CSR through business operations,

Eco-Vision 2020), which sets forth long-term environmental

and the further advancement of this business model isobjectives toward the target year of 2020. I evaluate thismuch anticipated.

plan highly for its proactive initiatives for promoting global
warming countermeasures, eﬀective use of resources and3. Establishment of a CSR Management Framework

waste reduction, eﬀective use of water resources and others.

Sysmex has begun to establish a CSR management framework

To achieve these long-term objectives, I look forward toby building a CSR promotion structure, reviewing high-priority

Sysmex’s eﬀorts for establishing a system for incorporating

CSR issues and holding CSR opinion exchange meetings,

them as mid- and short-term targets and continuouslyin addition to participating in the United Nations Global

disclosing the levels of achievement.

Compact, Sysmex’s mid-term management plan has also
incorporated strategic CSR activities as a high-priority

2. CSR Activities for Emerging Countries

management topic. The next important step is to embark

Sysmex is actively providing products and services thaton eﬀorts to enhance bilateral communication withmatch the healthcare needs in emerging countries. These

stakeholders in order to deepen the understanding of theiractivities are similar to a new business model called BOP

needs. I trust that Sysmex will reﬂect its eﬀorts to respond(Base of the Economic Pyramid) business, which is expected

to shareholders’ needs and set appropriate targets within

to contribute continually to the resolution of various social

its CSR management.

issues pertaining to low income groups in developing
countries. They constitute one of the high-priority CSR

I look forward to seeing further progress in Sysmex’s
CSR activities.

In Reply
First of all, I would like to express my heartfelt appreciation
to Dr. Kokubu for his sincere and judicious opinions.
In order to accomplish our highly evaluated Eco-Vision
2020, we will formulate mid- and short-term targets andplans, and then steadily promote corresponding activities.

Kenichi Yukimoto
Member of the Managing Board
and Executive Officer
Senior Managing Director
CSR

For emerging countries and developing countries,
we will provide products and services that meet the needs

giving the most serious consideration to the points describedof each country so that our business activities will help in

by Dr. Kokubu, and then examine high-priority issues andthe establishment of local healthcare systems. In addition,

set targets.

we intend to actively address philanthropic activities.
With regard to CSR management, we will respondto the requests and expectations of our stakeholders by

We are determined to steadily advance our CSR
activities in order to fully meet the expectations of Dr.
Kokubu and our stakeholders.

Sysmex Sustainability Report 201 1

32

Corporate Data
Corporate Overview
Company name Sysmex Corporation
EstablishedFebruary 20, 1968

Paid-in capital¥9,041 million

Line of business

Development, manufacture, sales, andexport/import of laboratory testing
instruments, reagents, and related software

Main customers

National and other public hospitals, private
hospitals, universities, research laboratories,
other healthcare facilities, etc.

Export destinations

More than 170 countries

Representative Hisashi Ietsugu, President and CEO
1-5-1, Wakinohama-Kaigandori, Chuo-ku,
Kobe 651-0073, Japan

Head Oﬃce

Consolidated subsidiaries 48 (7 in Japan, 41 abroad)

Business Segments
Diagnostics

for predicting the eﬀects of anti-cancer

quality of laboratory operations.

The diagnostics ﬁeld involves instruments,

drugs slated for commercial launch. Our

reagents, and software for analyzing samples

Life Sciencesof blood, urine, and cells. Our instruments for

Tapping into the wealth of technologicalmeasuring the number and functions of bloodknow-how that we have amassed in thecells (hematology) and determining thediagnostics business, Sysmex applies the

Other ﬁelds (Healthcare, etc.)

activity of blood hemostasis (hemostasis)latest technologies for gene and protein

We commercialize and sell devices that canenjoy a high reputation with customers, whoanalysis to the creation of innovative testing

estimate hemoglobin levels without blood

place us as the number one brand in eachand diagnosis technologies. Our priority

sampling, and a series of support software

market segment. By combining quality

R&D area here is the deﬁnitive diagnosis

for health management and childcare

instruments with a broad range of otherand recurrence prevention of cancer, andservices. We are also involved in the

products and services, such as reagents,

we are currently introducing technologies

development of particle measuring analyzers

software, instrument maintenance services,for rapid detection of cancer cell metastasis

for industrial ﬁeld, utilizing the particle

and scientiﬁc support, we are oﬀeringin lymph nodes to markets around the world.

analysis technology that was originallysolutions that increase the eﬃciency and

We are also involved in R&D of technologies

developed in the diagnostics ﬁeld.

Consolidated operating income /Consolidated net income

Net sales by geographic region

ultimate goal is to contribute to better
patient QOL.

Financial Data
Consolidated net sales(¥ million)
150,000
101,041

100,000

110,724 111,842 116,174

124,694

20,00015,00010,00050,00015,033

12,714
9,008

15,134

9,131

8,013

2006

2007

2008

2009

0

2010
(FY)

2006

2007

2008

Operating income

R&D expenditure
8.9

9,026

8.3
9,221

9.6

9.7

10,771 11,238

9.9
12,380(%)(¥ million)

10

150,000

8
6
4

6,000

2
0

2006

2007

2008

2009

R&D expenditure33

18,288

9,764

11,4112010(FY)
Net income
2009

Consolidated net assets(¥ million)

12,00015,7085,000

018,000Asia-Paciﬁc
7.3%(¥ million)

Sysmex Sustainability Report 201 1

2010
(FY)

0

Ratio to net sales

100,000

101,225 109,027

Japan
30.9%

Consolidated
net sales EY2010

124,694(¥ million)

Europe28.4%

Americas(U.S., Canada,
and Central andSouth America
21.3%

Number of employees (Consolidated)

118,521 120,702

130,059

5,000
4,000
3,000

2,971

3,333

3,550

2007

2008

3,913

4,248

2,000

50,000
0

China
12.1%

1,000
2006

2007

2008

2009

2010
(FY)

0

2006

2009

2010
(FY)

Supporting the Activities of the Japanese Red Cross Society, Tokyo Metropolitan Oﬃce, through the Use of
Red Cross Paper
This document was printed on Red Cross Paper. Part of the proceeds from this paper is donated to the Tokyo Metropolitan Oﬃce of theJapanese Red Cross Society and used for humanitarian assistance activities. The Red Cross Society is the world's largest humanitarianorganization, providing assistance to victims of disasters and disputes, without discrimination as to nationality, race, economic status orpolitical opinions. The Red Cross Society network extends to 186 countries and regions worldwide.

Sysmex Sustainability Report 201 134

1-5-1 Wakinohama-Kaigandori,Chuo-ku, Kobe 651-0073, Japan
A portion of the printing costs forthis printing paper is donated to
the “Japanese Red Cross Society”.

For environmental consideration, vegetable oil ink
and a waterless printing method were used to
produce this brochure.