Supplement to 2020 ESG Report
June 6, 2022

Subsequent to the issuance of Cognizant’s 2020 ESG Report, Cognizant expanded the scope of our measured andreported GHG emissions and energy consumption metrics and refined the criteria and measurement methods used to
calculate our Scope 1, Scope 2 and Scope 3 GHG emissions and total energy consumption metrics, collectively, the“updated measurements”. This Supplement provides a summary of the changes in reporting boundary, measurement
methods, and criteria and the related impact on the GHG emissions and total energy consumption metrics. The 2020
updated measurements are presented in the table below under “Metric Quantity, As Updated”. The updated GHG
emissions and energy consumption shown below and the corresponding changes in reporting boundary,measurement methods and criteria described herein allow metrics to be most easily compared year over year. The
body of this 2020 ESG Report has not been changed to reflect the updated measurements. This Supplement reflects
the only information in our ESG Report that has been updated. Please see our 2021 ESG Report for more current
information about our ESG program.

2020 GHG Emissions and Total Energy Consumption Updated Metrics16 (original metrics included on page 14
of our 2020 ESG Report)
GHG Emissions andTotal Energy
Consumption Metrics

Definition of Metric and Assessment Criteria 1,2,3,5,6

Metric Quantity, As
Reported in our 2020
ESG Report

Metric Quantity, As Updated
4 ,16

Total Scope 1

Direct emissions from stationary and mobile fuels, refrigerants, and on-site
solar panels.8

7,437 MTCO2e7

10,542 MTCO2e7*

Scope 2 (Location-based)

Indirect emissions from purchased electricity (Location-based), district
heating and cooling, and electric vehicles charged offsite.9

148,138 MTCO2e7

149,209 MTCO2e7*

Scope 2 (Market-based);
Total Scope 2(referencing Marketbased)

Indirect emissions from purchased electricity (Market-based), district
heating and cooling, and electric vehicles charged offsite.9

100,685 MTCO2e7

101,756 MTCO2e7*

Scope 3, Category 3:
Fuel-and energy-related
activities

Indirect upstream well-to-tank (WTT) emissions and transmission &distribution (T&D) losses associated with the fuels and electricity consumed
by Cognizant.

50,797 MTCO2e751,508 MTCO2e7*

●
●
●
●
●

Stationary fuels (WTT)
Mobile fuels (WTT)Electricity (T&D losses and WTT)
District heating and cooling (WTT)Electric vehicles charged offsite (T&D losses) 10

Scope 3, Category 6:
Business travel

Indirect emissions from business travel and associated WTT emissions.11

45,859 MTCO2e7

87,363 MTCO2e7*

Scope 3, Category 7:
Employee commuting

Indirect emissions from employee commuting.12

11,206 MTCO2e750,117 MTCO2e7*

Total energy consumption
for Scope 1 and 2
activities

Direct and indirect energy consumed from fuel and energy consumption(diesel, liquid petroleum gas, natural gas, gasoline, electricity, district
heating and cooling, and electric vehicles charged offsite).13,14,15

767,307 gigajoules

901,620 gigajoules**We commissioned an external third party to perform attestation procedures with respect to these updated metrics forthe year ended December 31, 2020. Full details and data methodology are available at Report of Independent
Accountants.

2020 GHG Emissions: Updated Emissions by category and Emissions by scope (original percentages
included on page 15 of our 2020 ESG Report)
GHG Emissions Category or Scope

Emissions by category

Percentage, As
Reported in our 2020
ESG Report

Percentage, As Updated

4.8%

15.8%

3.4%

3.3%

19.74%

27.5%

0.01%

0.4%

72.0%

53.0%

Total scope 1

3.2%

3.5%

Total scope 2 (referencing market-based)

43.33%

33.8%

Total scope 3

53.47%

62.7%

Category Name, As Reported inour 2020 ESG Report

Category Name, As Updated

Company-sponsored commuting

Employee commuting

Offices (other fuels/gases)
Business travel (air and rail)

Business travel

Fleet
Offices (electricity)

Emissions by scope

Offices (electricity and otherpurchased energy sources)

Updated Endnotes (originally included on pages 48 and 49 of our 2020 ESG Report)
GHG emissions disclosure
1. Cognizant considers the principles and guidance of the World Resources Institute (WRI) and the World BusinessCouncil for Sustainable Development’s (WBCSD) The Greenhouse Gas Protocol: A Corporate Accounting andReporting Standard, Revised and the Corporate Value Chain (Scope 3) Accounting and Reporting Standard(together the “GHG Protocol”), to guide the criteria to assess, calculate and report GHG emissions, including totalenergy consumption.
2. Organizational boundary relates to Cognizant’s sites over which it had operational control during the reporting year.
3. Emissions associated with the following sites are not included: those under construction, not operational, on
short-term leases, co-working sites, or non-integrated companies (those in process of being or recently acquired).
4. Cognizant’s GHG emissions and total energy consumption are rounded to the nearest whole number and are forthe year ended December 31, 2020.
5. Carbon dioxide equivalent (CO2e) emissions are inclusive of carbon dioxide (CO2), nitrous oxide (N2O), methane(CH4), and industrial gases, which include hydrofluorocarbons (HFCs). The other GHGs of sulfur hexafluoride (SF6),
perfluorocarbons (PFCs) and nitrogen trifluoride (NF3) are not emitted by Cognizant’s sites. Emissions data by
individual gas is not disclosed as a majority of CO2e relates to CO2. These CO2e emissions utilize Global Warming
Potentials (GWPs) defined by the Intergovernmental Panel on Climate Change’s (IPCC) Fourth Assessment Report(AR4 - 100 year), unless a different Assessment Report is already embedded in the emission factor source. CO2e
are calculated by multiplying actual or estimated energy, fuel and refrigerant usage by relevant emission factors
taking into account the equivalent GWP.
6. GHG emissions quantification is subject to significant inherent measurement uncertainty because of such things
as GHG emissions factors that are used in mathematical models to calculate GHG emissions, and the inability ofthese models, due to incomplete scientific knowledge and other factors, to accurately measure under all
circumstances the relationship between various inputs and the resultant GHG emissions. Environmental and energy
use data used in GHG emissions calculations are subject to inherent limitations, given the nature and the methods
used for measuring such data. The selection by management of different but acceptable measurement techniques
could have resulted in materially different amounts or metrics being reported.
7. MTCO2e = Metric tons of carbon dioxide equivalent.

Scope 1 and 2 GHG emissions
8. Related to Scope 1 GHG emissions:
●

●

●
●
●
●

Scope 1 stationary fuels includes diesel fuel used for backup generators, liquid petroleum gas, and natural
gas used by Cognizant sites.
o Diesel powered backup generators are in use at certain sites in France, Hungary, India, Lithuania,
Mexico, the Philippines, Poland, and the United States (U.S.). Diesel consumption (volume) was
obtained from third-party invoices or property owners’ reports. Stationary diesel is adjusted forstockpiling for sites in India. Where diesel consumption was not available, Cognizant estimateddiesel consumption using the intensity method (liters/square foot) based on comparable Cognizant
sites. For Mexico and the countries in Europe, Cognizant assumed the same number of diesel
powered backup generators were in service during 2020 as in 2021 as a proxy.
o Food vendors on-site at fully leased or owned sites in India consume liquid petroleum gas. Actual
consumption data was obtained from third-party invoices or vendors’ reports. No estimates weremade.
o U.S. and Canadian sites, and certain European sites are assumed to consume natural gas. Natural
gas consumption was obtained from third-party invoices or property owners’ reports. For sites
where consumption data was not available for certain months, an average monthly consumption
was calculated based on the invoices received for that site. For sites where consumption data was
not available, Cognizant estimated natural gas consumption using the 2012 Commercial Buildings
Energy Consumption Survey intensity factors for United States offices.
Scope 1 mobile fuels include diesel or gasoline fuels used for the Cognizant vehicle fleet in Belgium, Brazil,
Germany, India, the Netherlands, and Portugal.
o Cognizant used invoice data where available to measure mobile fuel consumption. For vehicle
fleets where mobile fuel consumption data was not available for certain months, an averagemonthly consumption was calculated based on the invoices received for that vehicle fleet.
o Where invoice data was not available, Cognizant estimated emissions from mobile fuel using theintensity method (average annual GHG emissions by vehicle from 2021).
Scope 1 emissions from refrigerants apply to Kyoto Protocol refrigerants used in the operation of sites inIndia and the Philippines. All other refrigerant emissions are outside of Cognizant’s operational control andare excluded from reporting. Refrigerant top ups were obtained from third-party invoices.
Energy associated with on-site solar panels (not connected to a third party grid) is generated and consumed
on-site at sites in India. Cognizant categorized emissions from on-site solar panels within its Scope 1 GHG
emissions with zero emissions.
Emission factors: United Kingdom (UK) Government GHG Conversion factors for Company Reporting(2020).
Estimated emissions from the sources above account for approximately 36% of total Scope 1 GHG
emissions.

9. Related to Scope 2 GHG emissions:●

Scope 2 purchased electricity applies to electricity used at Cognizant sites and purchased a) from the grid,or b) from the property-owner for Cognizant's direct use on-site.
o Cognizant captured actual electricity usage from the grid from third-party invoices or property
owners’ reports. For sites where consumption data was not available for certain months, anaverage monthly consumption was calculated based on the invoices received for that site. For allother sites (except the U.S. and Canada) where electricity consumption was not available,
Cognizant estimated electricity using the intensity method (kWh/square foot) based on comparable
Cognizant sites.
o For sites in the U.S. and Canada, Cognizant used the 2012 Commercial Buildings Energy
Consumption Survey intensity factors for United States offices.
o Electricity purchased from a property owner and generated through captive diesel generators inIndia is based on invoice data and categorized under Scope 2 as purchased electricity.
o In certain countries, Cognizant has sites that house on-site data centers or Cognizant operated(infra-managed) data centers. Electricity used for these data centers is included in Scope 2.
Cognizant calculated its data center electricity use based on contracted power, its share of power
utilization provided by the partner data centers and operating hours per year. Data centers operate
24 hours per day, 7 days per week, 365 days per year.

●●●

Scope 2 district heating and cooling is used for one site in Hungary. Consumption was estimated based on
the 2021 consumption.
Scope 2 electricity consumption by electric vehicles charged offsite for Cognizant’s vehicle fleet in Belgium
and the Netherlands. Cognizant used the intensity method (annual average km/vehicle from 2021).
Emission factors: Location-based:o Grid electricity (excluding infra-managed data centers):▪
India: Government of India Ministry of Power Central Electricity Authority CO2 baseline
database for the Indian Power Sector (2018).
▪

●●

U.S.: U.S. Environmental Protection Agency Emissions & Generation Resource Integrated
Database (“eGrid”) 2019 factors by sub-region (2021).
▪
All other countries: International Energy Agency (IEA) Emissions Factors (2020).
o Electricity purchased from property owners: UK Government GHG Conversion factors for Company
Reporting (2020) for 100% mineral diesel.
o Electricity from infra-managed data centers:▪
India: Government of India Ministry of Power Central Electricity Authority CO2 baseline
database for the Indian Power Sector (2021).
▪
U.S.: U.S. Environmental Protection Agency eGrid 2020 factors by sub-region (2021).
▪
All other countries: IEA Emissions Factors (2021).
o District heating and cooling, and electric vehicles charged offsite: UK Government GHG
Conversion factors for Company Reporting (2021).
Emission factors: Market-based:o Grid electricity (excluding infra-managed data centers):▪
Solar and wind energy purchased through power purchase agreements or energy
contracts or through the property owner: Treated as zero emissions.
▪
For all other countries: Same as the location-based factors.
o Electricity purchased from property owners: Same as the location-based factors.
o Electricity from infra-managed data centers: Same as the location-based factors.
o District heating and cooling, and electric vehicles charged offsite: Same as the location-based
factors.
Estimated emissions from the sources above account for approximately 14% of Scope 2 GHG emissions(location-based) and approximately 20% of Scope 2 GHG emissions (market-based) and total Scope 2 GHG
emissions (referencing market-based).

Scope 3 GHG emissions
10. Related to GHG emissions from Scope 3, category 3: fuel- and energy-related activities:●●

Calculated based on activity data (diesel, liquid petroleum gas, natural gas, gasoline, electricity, district
heating and cooling, and electric vehicles charged offsite) from Scope 1 and 2 emissions.
Emission factors:○ WTT for diesel, liquid petroleum gas, natural gas, gasoline, electricity: UK Government GHG
Conversion factors for Company Reporting (2020).
○ WTT for district heating and cooling and T&D losses for electric vehicles charged offsite: UK
Government GHG Conversion factors for Company Reporting (2021).
○ T&D losses for electricity: IEA Emissions Factors (2020).

11. Related to GHG emissions from Scope 3, category 6: business travel:●●

Air and rail travel: The data used in the calculation is obtained from reports provided by a third-party
commercial travel manager, which includes total distance per trip for business travel booked:
o Air travel covers domestic and international travel by Cognizant employees globally.
o Rail travel covers commuter train, national rail, and international rail by Cognizant employees
globally.
Other business travel categories: Calculated based on annual procurement spend data (accommodation,
car lease, relocation services, transportation, travel management, and visa & immigration services) obtained
from Cognizant’s procurement system.

●Emission factors:
o Air and rail travel, and associated WTT: UK Government GHG Conversion factors for Company
Reporting (2020).
o Other business travel categories: Quantis emission factors available from the Greenhouse Gas
Protocol Scope 3 evaluator tool (cited October 2021).
12. Related to GHG emissions from Scope 3, category 7: employee commuting:●●

Includes employees commuting between their homes and their worksites. Calculated using an averageintensity factor estimated based on peer benchmarks and the number of employees obtained from the HR
system as of December 31, 2020.
Emission factors: Average GHG emissions intensity factor for employee commuting based on publicly
available data, as reported to CDP Climate Change for 2020, for three (3) similar companies, Infosys, IBM,and Wipro.

Energy consumption
13. Direct and indirect energy include total gigajoules of direct on-site renewable energy consumption from solar
panels, direct energy purchased, which is comprised of diesel, liquid petroleum gas, natural gas, and gasoline, andindirect energy purchased which is comprised of purchased electricity, district heating and cooling generated offsite,
as well as electricity consumption by electric vehicles charged offsite for the year ended December 31, 2020.
14. The preparation of the total energy consumption metric requires management to establish the criteria, makedeterminations as to the relevancy of information to be included, and make assumptions that affect reported
information. The selection by management of different but acceptable measurement techniques could have resulted
in a materially different amount or metric being reported.
15. Estimated energy consumption from the sources above account for approximately 31% of the total energy
consumption for Scope 1 and 2 activities.
Summary of Changes in Reporting Boundary, Measurement Methods, and Criteria
16. Subsequent to the original issuance of Cognizant’s 2020 metrics, Cognizant expanded the scope of our measured
and reported GHG emissions and energy consumption metrics and refined the criteria and measurement methods
used to calculate our Scope 1, Scope 2, and Scope 3 GHG emissions and total energy consumption metrics,
collectively, the “updated measurements”. Cognizant retrospectively updated the 2020 metrics included herein basedon the refined criteria and measurement methods, which resulted in higher GHG emissions and energy consumption.
The updated measurements include:●

Total Scope 1:○ Diesel powered backup generators: Cognizant expanded the reporting boundary to include sites
in France, Hungary, Lithuania, Mexico, and Poland and measured consumption using themethodology described in 8. above. In addition, Cognizant reclassified emissions related to diesel
powered backup generators in the Philippines from Scope 2 (captive diesel generators) to Scope1.
○ Natural gas: Cognizant expanded the reporting boundary to include sites in Europe. Cognizant
made the assumption that all sites in the U.S. and Canada consume natural gas. In addition, forsites where natural gas consumption was not available, Cognizant refined its methodology toestimate natural gas consumption using the 2012 Commercial Buildings Energy Consumption
Survey intensity factors for United States offices instead of using an internally derived intensity
factor.
○ Mobile fuels: Cognizant expanded the reporting boundary to include the vehicle fleet in Belgium,
Brazil, Germany, the Netherlands, and Portugal, which include both diesel and gasoline vehicles,
and measured consumption using the methodology described in 8. above.
○ Cognizant updated its measurement of total Scope 1 GHG emissions from 7,437 MTCO2e to10,542 MTCO2e based on the above.

●

Scope 2 (Location-based and Market-based) and Total Scope 2 (referencing Market-based):○ Cognizant reclassified emissions related to diesel powered backup generators in the Philippinesfrom Scope 2 (captive diesel generators) to Scope 1. Cognizant expanded the reporting boundary
to include infra-managed data centers, district heating and cooling, and electric vehicles charged
offsite and measured consumption using the methodology described in 9. above. In addition, forsites in Canada where electricity consumption was not available, Cognizant refined its
methodology to estimate electricity consumption using the 2012 Commercial Buildings Energy
Consumption Survey intensity factors for United States offices instead of using an internallyderived intensity factor.
○ Cognizant updated its measurement of Scope 2 location-based and Scope 2 market-based(including total Scope 2) from 148,138 MTCO2e to 149,209 MTCO2e and 100,685 MTCO2e to101,756 MTCO2e, respectively.

●

Scope 3, category 3: fuel- and energy-related activities:○ Metric quantity updated as a result of updates to Scope 1 and 2 consumption data describedabove.
○ Cognizant updated its measurement of Scope 3, category 3: fuel- and energy-related activities
from 50,797 MTCO2e to 51,508 MTCO2e.
Scope 3, category 6: business travel:○ Cognizant expanded the reporting boundary to include other business travel categories andmeasured consumption using the methodology described in 11. above.
○ Cognizant updated its measurement of Scope 3, category 6: business travel from 45,859 MTCO2e
to 87,363 MTCO2e.
Scope 3, category 7: employee commuting:○ Cognizant expanded the reporting boundary to include worldwide employees and refined its
calculation methodology. Cognizant calculated emissions from employee commuting using an
average intensity method (GHG emissions by employee) estimated based on a peer benchmark
applied to the number of employees as of December 31, 2020 instead of using employee
commuting trips from company-provided transportation in India logged in Cognizant’s automatedsystem.
○ Cognizant updated its measurement of Scope 3, category 7: employee commuting from 11,206
MTCO2e to 50,117 MTCO2e.
Total energy consumption for Scope 1 and 2 activities:○ Metric quantity updated as a result of updates to Scope 1 and 2 consumption data as describedabove.
○ Cognizant updated its measurement of total energy consumption for Scope 1 and 2 activities from
767,307 gigajoules to 901,620 gigajoules.

●

●

●

Living our
purposeEngineering modern businesses
to improve everyday life
2020 ESG ReportIntroduction | Environment | Social | Governance | Appendix

Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversightMessage from our Chief
Executive Officer
One of my most important roles as CEO is to focus on the future, stay alert
to what is changing in the external environment, including the growing
expectation that companies serve a social purpose, and act on thesechallenges and opportunities decisively.

Today’s interconnected world
We recognize that businesses are interdependent with theworld’s social and environmental systems. In the medium
and long run, social and environmental issues become
financial issues. Businesses can thrive only if society
prospers and the natural environment is protected.
We believe that pursuing an environmental, social,governance (ESG) agenda serves the interests ofall of our stakeholders, including shareholders. Our
associates, clients, partners, and investors expect us
to stand up for our values and take action to promotea more equitable and sustainable world.

Delivering value through purpose
The leadership team and I, along with our Board of
Directors, devoted considerable thought and energy in2020 to developing and communicating our company’s
new purpose, vision, bold moves, and values, which wecall the "Cognizant Agenda."
At the top of this Agenda is Cognizant’s purpose:
we engineer modern businesses to improve everyday
life. This statement serves as our North Star, guiding
our actions by defining what we stand for, why we arein business, and how we aim to do well by doing good.
Although Cognizant is a business‑to‑business company,
the work we do with and for our clients seeks to improve
everyday life for people around the world.
Everything we create for stakeholders comes fromthe knowledge, skills, and passion of our associates.

To focus the passion of our associates, encourage their
engagement, and better understand the perspectivesof the diverse clients and communities we serve, we areintensifying our efforts to drive diversity and inclusion(D&I) and a culture of belonging throughout ourorganization. This is not only the right thing to do, butessential to attracting and retaining top talent with theskills needed to exceed our clients’ expectations.
Along with developing the Agenda, we are repositioning
the Cognizant brand, globalizing Cognizant, accelerating
digital, and increasing our client relevance, including
through ESG. Executing our ESG priorities will enable us
to fulfill our purpose and drive shareholder value as we
advance toward our vision of becoming the preeminenttechnology services partner to the Global 2000 C‑suite.
Running a responsible business begins with our Boardof Directors and leadership team setting a cultural“tone at the top,” by clearly communicating the values
and behaviors we celebrate and reward. Our Code of
Ethics is a reflection of these values, which include doing
the right thing, the right way and creating conditions
in which everyone can thrive. We require all of our
executive leaders to share ethics and compliancemessaging with their teams each quarter.
For Cognizant, bringing our values to life means
investing not only in our associates, but also in ourcommunities around the world.
COGNIZANT 2020 ESG REPORT

2

Introduction | Environment | Social | Governance | Appendix

Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversight

Our response to COVID-19

Building a better future

COVID-19 continues to put lives and livelihoods at risk
around the world, especially in India. The pandemic’s
continuing waves have become a humanitarian crisis
for India, which is home to more than 200,000 of ourassociates. Over the course of the pandemic, we havebeen continuously tracking and responding to new
developments in the spread of the virus. Right from thestart, we activated a range of global measures to protect
our people, offices, clients, and communities, including
making more doctors and paramedics available at thehealth care centers in our India offices.

Cognizant has a proud tradition of commitment tosocial responsibility through our associates’ unstinting
volunteer efforts across the world, as well as thefocused work of our Foundations. In February 2021, ourcompany announced a five‑year, $250 million initiative
to advance economic mobility, educational opportunity,
diversity, equity, and inclusion, and health and well‑being
in communities around the world.

We rapidly enabled the majority of our teams to workfrom home. We also recognized the extraordinary
continuity-of-service efforts of our associates in India
and the Philippines, investing tens of millions inadditional compensation for many. In April 2020, we
announced a $10 million philanthropic commitment
to help communities around the world respond to thepandemic’s immediate and long-term impacts.
In April 2021, more than a year after the pandemic’s
onset and with the virus surging in India, we took steps
to facilitate access to vaccines for all of our associates
and their dependents in India. We worked with local
partners to build a portal for the easy scheduling ofvaccines, covered the cost of vaccinations for associates
and their dependents, and launched vaccination drives
at select Cognizant offices across India. We also offeredpaid leave for COVID-19 care or recovery, additional
COVID-19-related insurance coverage options, andsalary advances.

Our associates channel their dedication to social andenvironmental welfare through Cognizant Outreach,
our employee volunteerism program, which recently
marked its 13th anniversary. Applying their passion
and professional skills, our associates work to enhance
the quality of education, conserve and protect theenvironment, participate in community welfare
initiatives, and deliver pro bono consulting services.
In early 2021, Cognizant joined the United Nations
Global Compact (UNGC), a worldwide networkof more than 9,500 companies and 3,000
non‑business participants that are committed tobuilding a sustainable future. By signing this compact,
I committed Cognizant to integrating UNGC’s Ten
Principles into our company’s strategy, day‑to‑day
operations, and organizational culture.
Our ESG‑focused intent is also reflected in Cognizant
becoming a founding member of the World Economic
Forum’s “Partnering for Racial Justice in Business”
initiative. This coalition of organizations is committed tobuilding equitable and just workplaces for professionals
with under‑represented racial and ethnic identities.

In parallel, we delivered immediate relief throughthe Cognizant Foundation in India to operationalize
response efforts with longstanding partners acrossthe country. Further, Cognizant provided an additional$2 million of emergency funding to UNICEF tohelp address acute shortages in life-saving oxygenand deploy medical and testing supplies in India.
Cognizant will also provide the Cognizant India
Foundation with an additional $1.5 million to enable
its efforts to mitigate COVID-19 in the country.
COGNIZANT 2020 ESG REPORT

3

Introduction | Environment | Social | Governance | Appendix

We are in a time of significant, widespread, andsustained social and political change in whichbusinesses are expected to take action in line with theirvalues. One of our company's core values, creating
conditions for everyone to thrive, impels us to recognize
and respond to injustice, especially that endured bypeople of color and other marginalized communities
around the world.
In June 2020, in addition to ongoing efforts, the
Cognizant U.S. Foundation committed $5 million toserve communities of color, which included joining the
Reboot Representation Tech Coalition, a partnership ofmultiple technology companies working to increase thenumber of Black, Latinx, and Native American womenin technology.

Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversight

We are also focusing on D&I – a movement that must
be continually and relentlessly moved forward. At
Cognizant, we have strong momentum. We know
we have work to do, particularly when it comes towomen in leadership and ethnic diversity and inclusion
globally. However, we are convinced that we willachieve measurable progress. We are not just headed
towards improving the levels of diversity at Cognizant
and creating more inclusive teams, we’re building
champions of a fairer and more equitable world.
Although we expect our evolution to a more sustainablebusiness will take several years, the first steps on thisjourney are detailed in this report.

Where we are heading
Although we have advanced our practice of stakeholder
capitalism, we recognize the significant work ahead.
We are focused on embedding ESG into our thinking,decisions, and actions. To help us move decisively in thisdirection, we created two important roles in 2020: a new
Global Head of ESG and Chief Sustainability Officer,
and a new Global Head of Diversity & Inclusion. We
empower their functions with investment and support
from our Executive Committee and Board.

Although we have advanced ourpractice of stakeholder capitalism,
we recognize the significant
work ahead. We are focused onembedding ESG into our thinking,decisions, and actions."

As climate change becomes an increasingly urgent
global priority, we believe technology has a criticalrole to play in shaping the way everyday life can adapt
and respond to climate challenges. We expect that
our response to these challenges will become anincreasing area of focus for stakeholders evaluating our
ESG strategy. We believe in setting public, time‑boundgreenhouse gas reduction goals and are exploring how
best to define and achieve these goals in line with ourbusiness strategy.

COGNIZANT 2020 ESG REPORT

4

Introduction | Environment | Social | Governance | Appendix

Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversightThe big picture
In 2020, I signed the Business Roundtable’s refined andexpanded Statement on the Purpose of a Corporation –a commitment to deliver value for all of Cognizant’s
stakeholders. Our new purpose reflects our understandingthat the welfare of the environment and society
influence how we engineer business for the future.

We are fully aligned with those who say that for capitalism
to survive, it must become more economically inclusive,
socially just, and environmentally restorative.

Brian Humphries
CEO

COGNIZANT 2020 ESG REPORT

5

Introduction | Environment | Social | Governance | Appendix

Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversight

About this report
Welcome to Cognizant’s environmental, social, and governance (ESG) report,
which outlines our approach to integrating ESG considerations into our businessstrategy while navigating an ever‑changing world.
It takes a purpose‑driven company to deliver on ESG.
This report shares how our purpose ties to our ESG
focus areas, who oversees those areas and how, and thedaily work of delivering on our ESG commitments. For
each of Cognizant’s priorities – environment with a focus
on climate, social with a focus on talent and diversity
and inclusion, and governance with a focus on data
privacy and security – we walk through what actions wehave taken and why, and share future plans where wesee room to grow.
Within each focus area, we have clear priorities. We
have carefully chosen these priorities to deliver on a
specific outcome: integrate ESG into our businessthinking through strong leadership to deliver longterm value creation. Starting with the tone at the top,
we open with our CEO’s view of stakeholder capitalism,
a summary of our Board of Directors’ oversight ofESG, and a description of management’s engagementwith the topic. Our environmental section reflects ourincreasing focus on carbon emissions and climatechange risk and opportunity. We have obtained external
assurance on select reported metrics. This includes
scope 1 and 2 greenhouse gas emissions and energy
consumption, and scope 3 fuel- and energy-related
activities, business travel, and employee commuting.
More information can be found in the Report of
Independent Accountants.

Our social section orients around the interconnectednature of our workforce development, plans to improveglobal diversity, and implementation of technology
skilling programs. Our governance section discusses
our efforts in ethics and compliance, data security,and data privacy. We also address other areas of ESG
and provide specific examples throughout, such as
our response to COVID‑19. Through every section
runs the common thread of our increased focus on
ESG, building momentum with oversight, programs,
and processes.
In this report – and across our many other publicplatforms – we demonstrate that both commitment
to our clients and a strong sense of purpose drive
us forward. Our purpose – we engineer modern
businesses to improve everyday life – seeks to facilitate
positive transformation for our clients. In doing this, we
strive to lead by example: managing, measuring, andcommunicating our efforts to improve everyday life.
This report marks a step in our ongoing ESG
disclosure journey and is our first report considering
the Sustainability Accounting Standards Board(SASB) Communications “Software & Information
Technology (IT) Services” standards and the Task
Force on Climate‑related Financial Disclosures (TCFD)
recommendations. We have also observed the Global
Reporting Initiative (GRI) guidelines.

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Introduction | Environment | Social | Governance | Appendix

Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversight

Our global business2020 Company snapshot
OUR GLOBAL FOOTPRINT
Offices and operations
in over$16.7B

85 cities and
35 countries

289,500

Revenue

Employees
UK

$1.3B

North
America

Revenue$12.6B

6,800

Revenue

Employees

43,500Rest of world

Continental Europe

$1.1B

$1.7B

Revenue

Revenue

21,30013,400India

Employees

Employees

204,500

Employees

Employees

OUR BUSINESS SEGMENTS
Financial
Services
includingbanking andinsurance

Healthcare

Products and Resources

including life
sciences

including retail and consumer goods,
manufacturing, logistics, energy andutilities, and travel and hospitality

29%

34%

Communications,Media andTechnology

15%

22%

Revenue

Revenue

Revenue

Revenue

Recognition in 2020
Named a Top Employer by
Top Employer’s Institute 2020
across 15 countries

Best-In-State Employers

Microsoft Partnerof the Year

Star of Excellence
Award

Best Proxy Statement

across several categories

for customer service

Top 10

19th

193rd

Fortune World’s Most Admired
Companies in the IT services
sectorForbesWorld’s Best Employers

Forbes America’s Best
Employer for New Graduates

AI Breakthrough Award

Publication Excellencein the Best Natural Language
Recognition Solution category

award at the 2020 Awards
for Publication Excellence

New Jersey and Virginiaaward at the 2020 U.S.
Transparency Awards

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Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversight

Our commitment toimproving everyday life
As a company committed to improving everyday life, ESG is an inextricablepart of our business and that of our clients. Cognizant’s vision is to become thepreeminent technology services provider to the leaders of the world’s Global 2000
companies. Our ESG program is an important part of that vision and aligns withour clients’ increasing focus on ESG, as well.
We are working every day to integrate ESG considerations into how we work –helping us attract world-class talent and increase our relevance to clients.

Our increasing focus on ESG
ESG issues impact all of us at Cognizant. That is why
we act through rigorous cross-functional governance,
driven by committed leadership. In 2020, Cognizant

proudly invested in the diverse and dedicated leaders
below to drive our integrated ESG management
approach and deliver tangible results.

 e hired a Global Head of ESG and Chief
W
Sustainability Officer, Sophia Mendelsohn, to leadour integrated effort.

 e also promoted Shameka Young to Global HeadW
of Diversity & Inclusion.

Sophia Mendelsohn,
Global Head of ESG and
Chief Sustainability Officer

Shameka Young,
Global Head of Diversity& Inclusion

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Our investments and leaders have delivered exciting
steps across our organization. We have made newcommitments and created new policies and processes
as part of our increased focus on ESG.

Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversightThis report details where we are going and how we planto get there. Some of our key milestones include:

Leadership commitments

Policies
Policies

Processes

Developed our application to the United Nations Global
Compact in 2020 and formally became a Signatory in 2021.

Developed a newhuman rights policy.

 mbedded an ESG risk assessment into ourEdue diligence procedures for acquisitions.

Increased our focus on diversity in 2020 and subsequently,
in 2021, became a founding member of the World Economic
Forum’s Partnership for Racial Justice in Business and joined
the Valuable 500 – a CEO community working to revolutionize
disability inclusion through business leadership and opportunity.

 eveloped a newDenvironmental, health,and safety (EHS) policy.

 ommenced implementing InternationalC
Organization for Standardization (ISO)
14001 certification across our facilities,
which we have targeted for completionby end of 2022.

Continued to invest in our philanthropic, in‑kind, andvolunteering platforms in 2020 and, in 2021, announced a new,five‑year, $250 million initiative to tackle some of the world’s
most pressing problems and inequities.

Beyond this, investors are increasingly interested inclimate‑related disclosures. To address this, we have:• Measured and publicly reported our greenhousegas (GHG) emissions• Expanded our reporting to include scope 3
GHG emissions• Conducted initial country‑level physicaland transition climate risk scenarios
We also look to manage and mitigate risks. We facea broad range of ESG risks, and our Enterprise Risk
Management (ERM) program aims to identify, assess,prioritize, and facilitate our management of the mostsignificant of such risks.

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Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversight

Our core focus areas
Cognizant’s recent ESG program, milestones, andfuture plans reflect our focus on ESG issues that we
believe are core to our business, and that are part ofevolving market expectations.

Environment
Increasing our relevance to clients is a strategic priority.
We strive to be a partner that our clients can beproud of. We do this in part by focusing on measuring
and reducing our own environmental footprint. Our
environmental approach delivers efficiency gains in
our operations. As a company who believes ESG is a
way to deliver long-term value, we orient much of ourenvironmental work on climate change. We consider:• Our energy and emissions
Reducing our footprint and evaluating ways toreduce more (p.22)• Our response to climate risk and opportunity
Considering climate risk while helping our clientsachieve their own resource reduction (p.16)• Our water conservation
Conserving and managing the use of waterin our offices (p.20)
See the Environment section
for more details on our approach (p.13).

SocialWe are positioning ourselves to attract world-classtalent by focusing on education and the future of work
to drive inclusion in the technology industry. We also
focus on volunteering to engage associates once they
are with Cognizant. Associates use our technology
and knowledge to benefit communities. This ingrainsa corporate culture of volunteering at Cognizant andcontributes to our reputation in society.

We are committed to:• Skills for the future
Helping today’s workers prepare for tomorrowthrough science, technology, engineering, andmathematics (STEM) opportunities (p.22)• Community	Focusing our industry‑leading expertise on, andproviding financial support to, organizations thatmake a positive change in the world (p.24)• Diversity and inclusion	Hiring the best people from around the world
while building a sense of belonging (p.27)• Health and safety
Focusing on associates’ safety, security, and health(p.31)• Supply chain
Considering our supply chain through the lensof ESG (p.33)
See the Social section
for more details on our approach (p.21).

GovernanceOur values direct how we work – we do the right thing,
the right way. We are dedicated to the highest standardsof personal and corporate conduct, and we align ourarchitecture to these standards. We focus on:• GovernanceEmbedding the principles of good governance inour business (p.34)• Ethics
Nurturing an open and transparent culture withintegrity at its core (p.35)• Data security and data privacy
Leveraging data-management and security
processes (p.36)
See the Governance section
for more details on our approach (p.34).

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Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversight

Our ESG oversight
We agree with the growing consensus that top-down oversight of ESG is a marker
of a company’s commitment to ESG business integration. As a purpose-driven
company, our oversight structure is a critical driver of ESG. At Cognizant, weleverage the expertise of our leadership to implement our focus on ESG.

How our Board oversees ESG
Our dedication to integrating ESG into our thinking starts
from the top. ESG requires management and Board‑level
oversight. Board committees have responsibilities overmatters affecting portions of our ESG program.

Audit Committee

The Board oversees ESG directly and through its
Committees. In 2020, the Board reviewed the ESG
program and various related topics. Our Chief
Sustainability Officer outlined our strategy andapproach to reporting. In 2021, the Board's Governanceand Sustainability Committee, whose charter was
revisited in 2021 to emphasize sustainability and ESG
matters, has actively engaged in oversight of the
program's enhancement in the immediate andfuture years.

• Cybersecurity

Governance and Sustainability Committee• Management development program

The Governance and Sustainability Committee oversees
public policy and the ESG program as a whole, which
encompasses the following ESG matters:• Diversity and inclusion

The Audit Committee has oversight of the ERM
program, as well as oversight of the following
ESG matters:• Data privacy risks• Ethics and compliance• Business continuity management

Management Development andCompensation Committee
The Management Development and Compensation
Committee has oversight of various humancapital‑related activities:• Talent engagement (including retention,
development, and training)• Climate change• Environmental protection and sustainability• Human rights• Associate health and safety• Responsible business practices• Corporate responsibility programs• Corporate philanthropy

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Message from our CEO
About this report
Our global businessOur commitment to improving everyday life
Our ESG oversight

ESG matters and related organizational structure
We are also integrating ESG considerations into
various management roles with our CEO overseeing
our new and growing efforts.

This chart outlines management’s responsibilities
for various ESG topics within our company:

Chief Executive Officer

Chief Financial
Officer

Chief Strategy andTechnology Officer

Chief People
Officer

Chief Administrative
Officer

GeneralCounselEnterprise Risk Management

Data Security

Diversity & Inclusion

Environmental
Health & Safety andCorporate Real Estate
Environmental Footprint

ESG Reporting, Climate Risk
Governance, Corporate Social
Responsibility, Environmental
Footprint

Workplace Resiliency
Ethics & Compliance,
Business Conduct,
Data Privacy

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Our energy and emissions
Our climate response
Our water conservation

Environment
Our stakeholders want to know
first, how we are reducing our own
environmental footprint, and second,
how we can help others do the same.

In this section
14 Our energy and emissions
16 Our climate response
20 Our water conservation

As a company with a strong sense of social purpose
focused on enhancing our reputation, we are reducing
our own environmental impact where we see it matteringmost. That means we are setting out on a path to reduce
our emissions, increase our energy efficiency, and further
define and develop climate action.
Like us, our clients are frequently on their own
environmental journey. As with any topic, we seek tosolve our clients' pain points by starting with a pointof view. We believe that is why our clients come to us
asking how we can support them in their businessobjectives, including how those objectives overlap withenvironmental gains. By leveraging tailored technology
solutions, we are proud to help drive resource efficiency
for clients.
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Our energy and emissions
Our climate response
Our water conservation

Our energy and emissions
We agree with the business adage that what getsmeasured gets managed. As the importance ofaddressing greenhouse gas emissions grows, weare increasingly reporting emissions and our efforts
to reduce them. As part of that process, we aredeveloping how we monitor and report our GHG
emissions. We are pleased to share detailed emissions
information in this report.

Greenhouse gas emissions
We began our greenhouse gas emissions reduction
strategy in India, where our physical footprint is mostsignificant and where many of our associates are based.
In 2015, we set a goal for our operations in India, which
we achieved early:
Goal

UpdateTimingSource 20% of ourenergy from green
sources by 2020

27% of our energy was
obtained from green
sources in 2019 (windand solar) (23% in 2018)

Achieved 2018

Based on our current processes, we have calculated ouremissions as follows:

Scope 1

Carbon dioxide
equivalent(metric tons)
ReportingYear 2020

Stationary fuels

2,929

Mobile fuels

17

Refrigerants

4,492

Total scope 1

7,437*

Scope 2
Electricity (location-based)

148,138*

Electricity (market-based)

100,685*

Total scope 2 (referencing marketbased)

100,685*

Scope 3
Stationary fuels (well‑to‑tank)

490

Mobile fuels (well‑to‑tank)

4

Electricity (transmission anddistribution and well‑to‑tank)

50,303

Total scope 3 - fuel- and energyrelated activities

50,797*

Business travel (air and rail)

41,333Business travel (well-to-tank)

4,526

Total scope 3 - business travel

45,859*

Employee commuting

9,031* This metric is part of Management’s Assertion on select GHG emissions and totalenergy consumption metrics, which PwC has performed limited assurance overfor the period from January 1, 2020 to December 31, 2020, as indicated in theReport of Independent Accountants.

Employee commuting (well-to-tank)2,175

Total scope 3 - employee commuting

11,206*

Certain categories do not total exactly due to rounding.

Common area electricity(base building including transmission
and distribution, and well‑to‑tank)

16,382

Total scope 3

124,244

Total scope 1 and 2(referencing market-based)

108,123

Total scope 1, 2, and 3(referencing market-based)

232,367

Outside of scope (R22 refrigerant)

907

In 2020, our total energy consumption was 767,307* gigajoules.

We are proud to increase transparency into ourscope 1, 2, and 3 emissions by reporting them below.
We will continue to consider evolving best practices
for measuring and reporting our future emissions. In
2020, our common activities resulting in emissions wereaffected by COVID-19. See page 49 for notable exclusions.

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Cognizant is moving toward a global greenhousegas strategy. Starting with India, our team has
set out to reduce our GHG emissions througha three‑pronged approach:• Reducing energy consumption through efficientequipment and raising awareness of energy
conservation among associates.
In 2019 and 2020, we saved energy across several
offices in India. We replaced outdated conventional
power supply systems with more energy efficientmodular models, upgraded conventional lightingwith energy efficient LED fittings, and retrofitted two
cooling systems to improve efficiency.
• Using Internet of Things (IoT) and digital solutions,such as data analytics to improve the efficiency ofchillers, air handling equipment, computer usage,and lighting, based on real‑time occupancy levels.
In 2020, we set out to achieve monthly savings
through IoT-based air handling unit monitoring.

Percent of
renewable energy

Our energy and emissions
Our climate response
Our water conservation

These efforts, which rely on associates being in
the workplace to deliver savings, were delayed due
to COVID-19 and associated work from home
efforts. In the future, we plan to return to these efforts
with renewed focus.
• Increasing the use of renewable energy throughpower purchases and the installation of solar panels
at select facilities.

Cognizant is moving toward a global
greenhouse gas strategy. Startingwith India, our team has set goals to
reduce our GHG emissions."

Emissions by
category
Company-sponsoredcommuting
4.8%

Total
non-renewables
72%

Offices (electricity)
72%

Total
renewables
28%

Emissionsby scope

Total scope 2(referencing market-based)
100,685 43.33%

Offices (other fuels/gases)
3.4%
Business travel(air and rail)
19.74%
Fleet 0.01%

Total scope 1
7,437 3.2%

Total scope 3
124,244 53.47%

Percentages for certain categories do
not total to 100% due to rounding.

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Our energy and emissions
Our climate response
Our water conservation

Our climate response
How we respond to climate change is important tomany of our associates, investors, and clients. As weplan our climate action, we are taking into accountour many stakeholders’ expectations and using ourbusiness model and purpose to guide our response.

Climate goals
Cognizant believes setting public, time‑bound GHG
reduction goals increases associate, investor, andclient confidence in a company. We are working on
establishing a "net zero" goal, which could be achieved
through a number of means, including, but not limited
to, renewable energy and absolute GHG reductions
in our operations. We understand the urgency fromthe business and investment experts eager to see
companies align such reductions to climate sciencetargets. In 2020, we initiated internal steps to executesuch goals, dedicating resources to the topic.
Renewable energy
In 2020, Cognizant joined the Renewable Energy Buyers
Alliance, a global initiative that brings together the world’s
most influential businesses committed to procuring
100% renewable electricity. Joining such an organization
gives us additional tools to use.

Climate risk and opportunity
Climate change is a global business issue. Fora multi‑national company like Cognizant, it canpresent varied risks and opportunities. We know thatstakeholders all over the world, such as our associates,
clients, and investors, are increasingly interested
in understanding how a business is thinking aboutclimate change.

Over time, we plan to tailor and mature our responseto this global phenomenon. As part of our overarchingefforts, one step we have taken is beginning our climate
disclosure journey. To do this, we considered theclimate‑related factors below.
Climate scenarios
For a business, climate change could present
uncertainties even beyond those of the conventional
operating landscape. Due to the challenge this presents,
the Financial Stability Board produced recommendations
for companies voluntarily disclosing climate‑related
information, commonly referred to as TCFD. These
recommendations highlight the actual and potential
impacts of climate risks and opportunities on a business.
TCFD recommends scenario analyses to frame thepotential business implications of climate‑related risks
and opportunities.
In this report, we consider the objectives of the TCFD
recommendations. This is a key initial step in thedevelopment of our ESG disclosures. As a starting
point, we have conducted country‑level scenario
analyses through a high‑level consideration of physicaland transition (i.e., regulation) climate impacts. We
may have more concentrated climate risk exposurein certain countries. We plan to continually refine
our methodology, tailoring scenario planning to ouractivities and operations.
To initiate our climate risk scenario planning activities,
Cognizant collaborated with external expert Businessfor Social Responsibility (BSR).

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Our energy and emissions
Our climate response
Our water conservation

Physical risks
Climate change can impact a global business in
multiple ways, including through what the TCFD
recommendations refer to as physical risk. In thecontext of these recommendations, physical climate risk
can either be event driven (acute) or brought on by along‑term shift in the environment (chronic).
For physical risks, BSR considered three possible global
warming scenarios:
1. Low GHG scenario with a rise in temperature of 1.5°C
2. Medium GHG scenario with a rise in temperature of 2°C
3. High GHG scenario with a rise in temperature of 3°C
Each of these scenarios is based on an increasein global temperatures by 2050, compared topre‑industrial levels.

Physical risk scenario datasets
BSR then used these three scenarios to consolidate
country‑level climate risk information drawn fromwell‑regarded third party sources.
Third party sources:1
Resource

Indicator

Rationale

Notre Dame Global Adaptation
Initiative (ND-GAIN) Index

Country Index Score

Robust vulnerability and climate risk readiness data

World Resource Institute (WRI)
AqueductBaseline Water StressCountry baseline water stress

Germanwatch Global Climate
Risk Index

Climate Risk 2018

Data on vulnerability, economic loss, and fatalities

Climate Risk (Historical to 1999)

Historical data on vulnerability, economic loss, and fatalities

World Bank Worldwide GovernanceIndicators

Government EffectivenessRobust indicator of governance ability, relevant toimplementing policy

United Nations Framework Convention
on Climate Change Communications

Nationally Determined Contribution,
National Adaptation Plan

Current or pledged policy commitments on adaptation

1 Sources used to inform these scenarios are maintained and updated by independent, third-party sources
and may be subject to regular updates. The information for this analysis was accessed in 2020.

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We then used this information to consider country‑levelrisk for the countries in which we have significant
facilities.
A country may be ranked as "Very High" risk based on
the presence of one or more of the following factors:• High vulnerability to climate change• Low readiness to address risks• Limited government effectiveness• Limited actionable climate policies• Historical and recent climate impacts• High confidence that there will be more frequentand intense natural hazards
A country may be ranked as "Very Low" risk based on thepresence of one or more of the following factors:• Low vulnerability to climate change• High readiness to address risks• Moderate to strong government effectiveness• Moderate to strong actionable climate policies• Limited historical and recent climate impacts• Very low confidence that there will be more frequentand intense natural hazards“High,” “Medium,” and “Low” risks are defined using thesame criteria and with varying levels of risk.
Results2
Based on the inputs above, the analysis helped us
identify countries that may face acute and chronic
impacts from climate change, such as China, India,
Mexico, and the Philippines.
Going forward, Cognizant will seek to undertake its
climate risk scenario planning on a more granular level.

Our energy and emissions
Our climate response
Our water conservation

Physical risk and business continuity
management (BCM)
While the above scenarios are theoretical, we alreadyhave infrastructure in place to help our businessconsider weather‑related challenges. At Cognizant,physical risk is managed by BCM, which reports to our
Chief Strategy and Technology Officer. BCM is designed
to predict and prepare the business for acute andchronic physical shocks, including hurricanes, floods,
heatwaves, and droughts. BCM’s tools are also able toconsider regional risks such as unusual monsoons andseasonality – which is valuable to our regional leads inlocations such as India.
BCM’s disaster‑recovery planning has one major goal:increase confidence in infrastructure resilience so we
can continue doing what we do. In 2020, BCM’s resiliency
programs worked towards this goal. This work builds on
previous experiences, including:• Kerala deluge, India, 2018
In August, the Kerala region of southern India received
nearly three times its average monthly rainfall, causing
significant flooding and infrastructure damage. To
prepare our offices in the city of Kochi, we took quick
action by holding regular assessment calls to monitor thesituation and prepare for the use of a parallel operation
and/or telecommuting to aid business continuity. As aresult of our early action, all business‑critical services
were supported without interruption.
• Chennai droughts, India, 2019
With no rain for months, residents of the city ofChennai faced a significant drought. We put in place
fast and efficient measures to provide water. By
coordinating multi‑vendor arrangements, increasing
our water‑storage facilities, and implementing
in‑house water‑conservation measures, we maintainedwater access during the period. We also shared ourwater‑conservation ideas with other companies in theregion to promote drought preparedness.

2 The assessment mostly covers country-level risk and, therefore, may overestimate or underestimate Cognizant
facility risk.

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We follow ISO standard 22301, globally recognized
for aiding business continuity management during
unexpected disasters. We have already achieved theISO 22301 certification for our U.S., Canada, India, andPhilippines operations. We are evaluating certifications
for our operations in the United Kingdom, European
Union, Latin America, and Asia Pacific, following a
postponement due to COVID‑19.
Transition (regulatory) risk3
Climate impact can extend beyond the physical. We also
considered climate risk from a regulatory perspective.
Starting with carbon pricing, we first consideredclimate‑related policies in place in our selected countries.
We define a country as "Very High" transition risk to
Cognizant if it has relevant carbon price regulations inplace. These could be countries with a carbon price toincentivize lower emissions, changing fossil fuel subsidies,and ESG compliance and reporting requirements
strengthening over time.
We define a country as "Very Low" transition risk to
Cognizant if it is making little effort to develop carbon
regulations. These could be countries not taxing
emissions or implementing a carbon trading scheme.
They could have or be expanding policy and economic
support for national fossil fuels development. Theremight be very limited regulatory pressure to move awayfrom fossil fuels or account for carbon taxes.
“High,” “Medium,” and “Low” risks are defined using
the same criteria, but with varying degrees ofregulatory risk.
Results4
Based on this analysis, our transition risks vary by region,
with the highest-risk ranked countries concentrated in
the United Kingdom and European Union. Our lowestrisk ranked countries are concentrated in Latin Americaand Asia.

Our energy and emissions
Our climate response
Our water conservation

As part of our broader ESG strategy, we are considering
additional transition impacts, such as changing
technology and associate, client, and investor
expectations with respect to climate action. In that vein,
as discussed above, we are exploring future, public, andtime‑bound climate goals that include renewable energy.
Climate and environmental business opportunity
For a purpose‑driven technology company like ours,
climate change may also present an opportunity. We
are assessing market and client needs in the global
transition to a low carbon economy.
We already use technology and thought leadershipto help solve client problems, including environmental
ones. Our artificial intelligence (AI) and analytics,
experience‑driven software engineering, cloud
migration services, and IoT capabilities guide our clientsto efficiencies that improve their environmental profiles.
We also help clients implement data‑management andtracking systems that enable them to better measure,manage, and reduce their own carbon impacts.
Some recent examples of this type of work include:• Helping clients transition from energy‑intensive data
centers to public cloud solutions• Reducing energy and water consumption by using
data and analytics for a global pharmaceutical firm
• Improving crop yield and water reduction for aEuropean farming technology company throughinstrumentation, data management, analytics, andsoftware engineering• Providing wastewater, groundwater management, andfire safety as a service to reduce energy, water, andemissions for a European manufacturer• Creating software to help a U.S. healthcare payer
enroll its members via a paperless process thateliminates the need for paper documents

3 This section of the risk assessment focuses on regulatory risks. Unlike regulatory risks that can be easily assessed using
databases and indices that are widely available, the other transition risks (specifically, future projections of available
technology, reputation, etc.) are not as clear to determine or project.
4 The assessment mostly covers country-level risk and, therefore, may overestimate or underestimate Cognizant facility risk.

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Looking forward
No company or country can address the impacts ofclimate change alone. As nations work to forge a global
path, at Cognizant we seek to prepare our business forclimate change. As a technology‑driven company, we
continue to consider climate‑related tools and platforms
to help us toward our objectives. As a dynamic company,
we are eager to tackle climate change’s uncertain
outcomes, and address business opportunities.

As nations work to forge a global
path, at Cognizant we seek toprepare our business for climatechange. As a technology‑driven
company, we continue to consider
climate‑related tools and platforms
to accomplish our goals. Asa dynamic company, we are
eager to tackle climate change’s
uncertain outcomes, and address
business opportunities."

Our energy and emissions
Our climate response
Our water conservation

Our water conservation
As an office‑based organization with locations
around the world – including in water‑stressedregions – we work to consume water responsibly.

Our approach
While not a major consumer of water relative tocompanies in other industries, we still focus ourattention on this precious natural resource. We source
water consciously and implement effective solutions to
reduce office water consumption. Historically, we havefocused our water conservation efforts on India, where
our physical footprint is the most significant and where
many of our associates are based, and in regions where
there are meaningful limitations on the water supply.
Water sourcing initiatives
In India, all of our facilities in owned campuses containgroundwater recharging pits for rainwater harvesting
to supplement domestic water use. Additional
initiatives include:• Obtaining water from recirculated air‑conditioning
units to be reused in cooling towers• Recycling and reuse of sewage water to reduce use of
freshwater top-up
Reducing water consumption
Through internal changes to our systems andprocesses, we are continually reducing both water
demand and consumption in India. In 2020, we
retrofitted new solutions for our taps and toilet facilities
in the country to minimize water usage within our
restrooms, cafeterias, and pantries.

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Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

SocialWe leverage our purpose andcommitment to social responsibility to
attract, develop, and retain the diverse,
specialized workforce at the heart ofour business. That is why we strive toengage and train talent in the job skillsof today and tomorrow.

In this section
22 Developing our workforce
22 Building skills for today and tomorrow
24 Building skills in the community
27 Diversity and inclusion
31 Health and safety
33 Supply chain management

One of the many ways we engage talent is through ourtargeted philanthropy and associate volunteering tobetter the communities and countries where we seek toimprove everyday life – as well as our business.

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Developing our workforce
The gap between what many people can do and what
technology jobs expect them to do is widening. The
World Economic Forum estimates that approximately
40% of the current workforce requires reskilling.
We believe we have an opportunity to ensure thesetechnological transformations contribute to a new ageof good work, good jobs, and improved quality of life.
At Cognizant, having the right people with the rightskills is vital to fulfilling our purpose of engineeringmodern businesses to improve everyday life. Training
and development play a key role in making sure wemeet the needs of our associates and clients, while
keeping pace with a rapidly changing world.
We continue to invest in developing the skills ofboth our workforce and the wider community by:• Offering pre-employment programs forpotential candidates• Providing learning and development programsfor experienced practitioners• Creating an inclusive culture to attract and retain
diverse talent• Donating through our Foundations• Delivering insights through our thought leadership

Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

Building skills for today
and tomorrow
As a business committed to shaping innovativeclient solutions across industries, we build people’s
professional breadth and depth. We invest in training
and education and look to find new talent who willbring new perspectives to our business.

Bridging the skills gap
Cognizant invests in bridging the skills gap in thetechnology sector. These high‑skilled jobs are not only
vital to individual and community well‑being, but also to
our clients in today’s fast‑paced global ecosystem.
Today, the STEM sector of the U.S. economy, for example,
faces a growing skills gap between high‑skilled job
openings and qualified candidates to fill them. In 2019,it was estimated that 3.5 million STEM jobs would need
to be filled by 2025, prompting the U.S. government torelease a five‑year plan to boost STEM education.
The skills gap challenge is too big for any one company
to solve on its own. For our part, Cognizant is tackling
this challenge through initiatives that provide diverse andunder‑represented communities with the opportunity tojoin and succeed at Cognizant. Our approach addresses:• Individual associate needs

Considering our workforce• Local community gaps

Listening to associates helps management remain
engaged with, and invested in, talent across the world.
In 2020, we had 72% participation in our employee
engagement survey. The survey revealed that all
genders were equally engaged.

• Key country‑specific issues• Global thought leadership insights

The critical nature of workforce development means the
topic goes beyond management to include the Board.
The Management Development and Compensation
Committee oversees our leadership pipeline, and thedevelopment and evaluation of our leadership (seep.22). Beyond this, our Governance and Sustainability
Committee oversees actions relating to succession
planning for our CEO and other senior executives.

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Introduction | Environment | Social | Governance | Appendix

Developing associate skills
We are a knowledge‑based business and we place ahigh value on continuous learning. In 2020, we hired,acquired, and reskilled talent to build digital capabilities
and speed up momentum across key areas – cloud,IoT, artificial intelligence, and experience‑driven
software engineering – while helping our people growprofessionally. Our talent development approach has
been recognized by leading learning and development
organizations, such as the Association for Talent
Development, the Brandon Hall Group, and the
Learning and Performance Institute.
Cognizant Academy and Global
Leadership Development
From campus hire training for entry‑level workers toproviding learning and development programs forexperienced practitioners, Cognizant offers a learning
ecosystem for associates at all levels. This includes
Cognizant Academy, our in‑house learning anddevelopment organization, access‑from‑anywherelearning platforms, and content curation partnerships.
In addition, we give entry-level associates multi-month
post-onboarding training in skills tailored to theirrole. Our Global Talent organization strives to provide
our associates with Global Leadership Development
programs to build the skills they need throughout
the leadership pipeline, readying them for the future.
We have trained over 198,000 associates across digitalbattleground skills in 2020. Together, our Global Talentorganization and Cognizant Academy equip ourassociates and leaders with the technical, professional,
and leadership skills they need to gain client trust,lead them to a digital future, and contribute directly
to Cognizant’s vision of becoming the preeminenttechnology services partner to the Global 2000 C‑suite.
How we collaborate for success
Developing the expertise of our associates is vital to
our collective success, which is why we work with someof the most trusted names in technology to promote
cross‑industry collaboration and skills sharing.

Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

This includes partnerships with Adobe, AWS, Google
Cloud, Microsoft, Oracle, Salesforce, SAP, andServiceNow, among others. In 2020, approximately
22,800 associates were certified through various
alliances (13,000 in 2019).
Pre-employment programs
In addition to Cognizant Academy, which provides
learning opportunities to digitally skill our existing
associates, we also offer pre‑employment programs
that train potential candidates in high‑demand skills at
no cost. Our programs partner with local community
organizations across the United States, including
in Texas, Iowa, and New York. In 2021, we initiateddiscussions on expanding our pre-employment
programs to India and plan to report on these efforts
in the future.
Attracting the leaders of tomorrow
We are passionate about recruiting fresh talent – andwe run several programs globally to attract tomorrow’s
leaders, including our Career Accelerator pilot program,
aimed at attracting non‑STEM majors on U.S. campuses
and training qualified students through a 14‑weektechnology program.
In 2020, our India operations provided morethan 5,300 internships to promising prospective
associates, including one‑on‑one mentoring andskills‑development. In 2021, we plan to double ourinternship program.

Sourcing the workforce we need today
We maintain that fair immigration policies are vital
to U.S. economic competitiveness, to us, and to
our clients. Foreign‑born, high‑skilled professionals
contribute directly to American job creation andeconomic growth. Study after study consistently showsthat hiring high‑skilled foreign workers increases
both employment opportunities and wages for
local workers. It also helps harness innovation andentrepreneurship for the U.S. overall.

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Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

Building skills in the community
We focus our industry‑leading expertise on, andprovide financial support to, organizations that make apositive change in the world. We support skill‑building
and workforce programs, and improve the operationsof non‑governmental organizations (NGOs) aroundthe world.

Our community impact strategy
We encourage associates to share their insights,
expertise, and knowledge with their community. We
leverage internal programs such as our Cognizant
Outreach volunteering program, and our Foundations,to provide both knowledge and financial support.
In 2020, we began building toward a unified, global,
philanthropic platform to bring together our multiple
successful efforts in the space. Subsequently in 2021,
we announced a new, five‑year, $250 million initiative
including new funding and in‑kind contributions to
help build stronger, healthier, and more inclusive
communities worldwide.

Cognizant Outreach
The Cognizant Outreach program mobilizes ourassociates’ expertise and enthusiasm through volunteer
work. From 2015 to 2020, approximately 166,200
associates were involved in Cognizant Outreach. In
2020, over 31,000 volunteers in 40 locations globallyinvested over 221,000 volunteering hours. We believe
our community work is a key value proposition for our
associates. As well as benefiting those around us, ourOutreach volunteers are historically 9% more likely tostay with us.
To make an impact in the areas that are strategicallyaligned to our business, we focus on:

1

S upporting inclusion in techWe support community projects that help advancetechnology education, training, and inclusion.
Examples include:• Sharing basic skills
We support underserved students with their future
career prospects by helping them with reading andbasic arithmetic skills. For example, in India, ourassociates helped assess and coach nearly 13,000
students across 164 learning institutions, significantly
improving learning outcomes.
• Engaging youth in techEngaging young people in technology early is key
to equipping youth with skills for the future. For
example, in the United States, we partnered with
TechGirlz to teach middle‑school girls hands‑ontechnology projects.
• Enabling tech career paths
The career path to a job in technology can bechallenging, especially for those with no clear sense ofwhere to start. For example, volunteers in Singapore
contributed to webinars and hands‑on workshops
intended to improve technology industry inclusion.
Run in collaboration with the Smart Nation and Digital
Government Office, the initiative teaches individuals
how to find work in the industry.
• Supporting STEM skills projects
Our Making the Future program offers grants
to organizations that can inspire young learners
to pursue STEM disciplines through hands‑ontechnology. For example, in the United States,
Girlstart offers a year‑round suite of programs, as wellas summer camps, to encourage female engagementin technology.

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2

Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

Increasing the use of technology for good

Providing financial support

We utilize technology to deliver improvedsocial, economic, and environmental outcomes.
Areas of work include:

In addition to expertise, many projects need financial
support to help achieve their ambitions. Cognizant
recognizes the important role corporate foundations
can play in providing strategic grants and thought
leadership to change mindsets and improve outcomes.

• Building technology solutions
We provide much‑needed support to NGOs,
charities, and initiatives around the world by offering
technology solutions that improve their efficiency,
reach, and impact. For example, we developed
Cognizant Assist – an open‑source application thatenables organizers to assign tasks to volunteers.
In addition, through our partnership with UNICEF,
we helped reach 446 million people globally ona campaign seeking to raise awareness and fightxenophobia against child refugees. Our work involved
support on the digital marketing, business intelligence
and analytics strategy, and tooling set‑up.
• Building technology to combat COVID‑19
We harness the power of technology to provide
effective solutions. In response to COVID‑19,
Cognizant, Oxford University’s Blavatnik School ofGovernment, and XPRIZE launched the Pandemic
Response Challenge, a four‑month competition witha $500,000 prize. Our aim was to accelerate the useof AI to reduce coronavirus infection cases and theeconomic cost of lockdown.
Further, we used Evolutionary AI and the publicly
available Oxford COVID‑19 government response
tracker to map the potential impacts of social
distancing measures during the pandemic. The result
is a publicly available dashboard that seeks to use
predictive mapping at a regional and national level toshape social distancing strategies and action.

Cognizant Foundation (India)
Cognizant Foundation, launched in 2005, partners
with not‑for‑profit organizations across India, andimplements projects to enable access to quality
education, healthcare, and improved livelihoods.
• Healthcare
Cognizant Foundation enables access to quality
healthcare for the underprivileged, focusing on
preventing avoidable blindness and promoting
woman and child health. In 2020, our COVID‑19 relief
efforts were focused on protecting frontline workers
and strengthening healthcare systems across India.
• Education
Cognizant Foundation focuses on enabling
access to quality education for students fromunderserved communities through scholarships
for higher education, digital learning, STEM, andvocational‑technical education.
• Livelihood
Cognizant Foundation’s initiatives in livelihood
empower and enable disadvantaged youth, women,
and the differently abled for gainful employment
through short‑term skills training programs.

• Thought leadership
We have the ability to synthesize key technology andindustry trends into digestible and actionable insights.
Cognizant’s Center for the Future of Work explores
the impact of technology on future work trends anddynamics, publically sharing valuable research. These
insights enable our clients, policymakers, and others
to envision and adapt to the evolving needs of theworkforce, their communities, and stakeholders.
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Cognizant U.S. Foundation
Founded in 2018 with an initial $100 million investment
from Cognizant, the Cognizant U.S. Foundation supports
organizations working to inspire, educate, and prepare
people of all ages to succeed in the workforce today
and tomorrow.
To date, the Cognizant U.S. Foundation has committed
more than $50 million to nearly 40 organizations toadvance technology education, workforce development,
research, and thought leadership designed to ensure allcommunities have an equal opportunity to thrive in thedigital economy.
In 2020, the Cognizant U.S. Foundation investments
helped expand K‑12 computer science educationin districts across the country, deliver a rangeof technology workforce training programs forunder‑represented populations, and develop original
research to support education and workforce
modernization efforts.
Through its grant making, the Cognizant U.S.
Foundation works alongside educators, employers,
policymakers, and thought leaders to identify workforce
needs and develop actionable solutions to close thetechnical skills gap – ensuring all can succeed in
21st‑century jobs.
Select Cognizant U.S. Foundation grantees to dateinclude Break Through Tech, Code Nation,
CodePath, Connecticut Science Center, Goodwill
Industries of Southern Piedmont (North Carolina),
Opportunity@Work, The Aspen Institute’s Future ofWork Initiative, Teach For America, Turing School ofSoftware & Design, and the Wounded Warrior Project.

Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

COVID‑19 response
The Cognizant U.S. Foundation announced 2020
commitments to COVID‑19 response efforts, including
a $5 million commitment to communities of color, acontinuation of its longstanding efforts to advanceeducation, training, and career pathways in technology
for communities across the United States.
In April 2020, Cognizant and its Foundations
announced a $10 million philanthropic commitment
to support communities around the globe inaddressing the immediate and long‑term impacts of
COVID‑19. Cognizant and its Foundations provided
critical resources to strengthen public health systems,
education and workforce institutions, and the economic
outlook of communities worldwide. Funds wereallocated to support:• Global response efforts, including healthcare andhumanitarian relief through the World HealthOrganization’s COVID‑19 Solidarity Response Fundand GlobalGiving’s Coronavirus Relief Fund
• Critical healthcare infrastructure, including resources
for hospitals and frontline healthcare workers, andinvestments in equipment and diagnostic tools• Education and workforce efforts, including research
to advance online learning models, and funding tosupport education, training, and reskilling programsfor vulnerable populations impacted by COVID‑19
See the Message from our CEO for more details on our
COVID-19 response efforts.

The Cognizant U.S. Foundation
announced 2020 commitments
to COVID‑19 response efforts,
including a $5 million commitment
to communities of color."

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Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

Diversity and inclusion (D&I)
As a global enterprise spanning many regions andcultures, diversity and inclusion are vital to our
success, as is understanding that diversity has different
meanings in different countries. We recognize thesedifferences by enabling and investing in those aroundus. We seek to embrace and celebrate associates ofevery age, gender, sexual orientation, disability, race,
ethnicity, origin, or religion.

Completely Cognizant
To excel in today’s global economy, we believeorganizations must attract and retain a diverse
workforce that sparks new questions, challenges
old practices, and offers innovative ways to fuelperformance.
In line with our Equal Employment Opportunity
Policy in the United States and the Cognizant
Agenda, we are committed to supercharging ourtalent by building a diverse and inclusive teamthat drives a high‑performance culture. This
includes equipping our associates with advanced
leadership capabilities and cultivating continuous
learning and development opportunities.
Our D&I strategy – Completely Cognizant – is ourlong‑term commitment to creating a culture ofbelonging. Belonging fosters a better workplace andworkforce, helping deliver real results for our clients.
In addition to helping build a respectful culture inwhich our associates can thrive, Completely Cognizant
is intended to be oriented around client‑centric goals,
which we are working toward over time, such as:• New market opportunities generated bymulti‑ethnic, multi‑generational, and multi‑talented
teams that challenge convention

We look to deliver Completely Cognizant through our
focus on the following key areas:
Building a diverse and inclusive workforce
We seek to create a welcoming and inclusive work
environment that is multi-cultural, multi-generational,
and multi-talented to keep our business at the forefrontof innovation. To achieve this, we:• Promote affinity groups to attract, retain, andcreate equal opportunities for all associates
This includes dedicated affinity groups that promote
racial and cultural inclusion, such as the Cognizant
African American and Latinx Group (AALG) andthe Cognizant Pan‑Asian Group.
• Reach out to traditionally under‑represented andunderserved talent pools
Our recruiting strategy formally partners withorganizations like Forté, MBA Veterans Network, andJopwell to improve diversity. We also attend virtualand in‑person hiring events, and we work to enable
diversity within our hiring panels. This includes
utilizing tools, such as Textio, to write gender‑neutral
job descriptions in our recruitment process.
• Conduct outreach work to include
under‑represented and underserved areas
Our volunteer efforts pave the way for children
to be the first in their families to obtain higher
education qualifications.
• Partner to promote diversity
We maintain and grow relationships with importantorganizations throughout the world, such as historically
black colleges and universities, the National Associationof Software and Service Companies, the National BlackMBA Association, the Hispanic IT Executive Council, andmany more.

• Higher performance and growth through diverse
ideas and perspectives from all associates, including
often under‑represented talent pools• Modern digital solutions that aim to avoid biases,
such as AI and analytics, machine learning, data
science, and digital transformation strategies
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Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

Cognizant Women Empowered

Embedding diversity at a leadership level

We are working to enhance our gender diversity.
Through our Women Empowered (WE) affinity group,
we have made progress in setting and committing togender goals that invest in women through training,
mentorship, and professional development. In 2020,
women accounted for 36% of our workforce and 40%of all new hires globally.

At Cognizant, we are committed to building diverse
leadership teams that embed the imperative of inclusive
management in their work, and drive positive change
throughout the business.

MAKERS pledges
Cognizant has sponsored MAKERS, a women’s
movement organization, for several years. In line with
MAKERS’ ambition to accelerate the women’s movement
through action, we have helped make positive strides
toward improving gender equality within our industry:• Our 2019 MAKERS Pledge
To employ 100,000 women around the world by
2020, a milestone we reached ahead of time.
• Our 2020 MAKERS Pledge
With a sharpened focus on global gender diversity
in our leadership pipeline, Cognizant pledged to
put 1,000 high‑performing women in leadershiplevels through Propel – our signature women’s global
leadership development initiative – by the end of 2021.
Investing in women
Diversity, equity, and inclusion are central to the Cognizant
U.S. Foundation’s investment strategy. The Cognizant
U.S. Foundation supports initiatives that promote theinclusion of women in the technology industry, including:• In 2019, the Cognizant U.S. Foundation invested$5.2 million to enable Break Through Tech to expand
its operations across the United States and increase
the number of women who graduate with computerscience degrees and enter technology careers.
• In 2020, the Cognizant U.S. Foundation committed$1.5 million to help double the number of Black,
Latinx, and Native American women earning
computing degrees by 2025.

Global Talent and Transformation (GTT)
Our GTT organization works toward a strategic,
data‑driven focus on talent to build a high‑performing
and inclusive culture with visionary leadership.
Advancing diversity and inclusion sits at the coreand underpins all phases of the talent lifecycle.
Driven from the top
We consider diversity at the highest levels of ourorganization, including at the Board level. In 2020,
Cognizant’s Board of Directors was 36% female and
36% ethnically diverse (45% diverse overall).
At the management level, Cognizant’s senior leaders
have specific goals to hire and retain women in
leadership positions. Each director and above levelis given a target relative to their business area forhiring and retaining women. Our Human Resources
department monitors progress and communicates itback to the organization through managerial quarterly
business reviews and annual performance reviews.
Additionally, our Executive Committee is implementing
a program to drive greater diversity within our
recruiting channels. This is now occurring throughour diversity candidate pipeline program, which is
focused on the North America Sales Organizationand leadership roles across our practice areas andoperating segments. In 2020, we also piloted ourdiversity pipeline program in other areas of thebusiness, including our Global Growth Markets andcorporate functions. The Executive Committee reviews
Vice-President and above roles and diversity pipeline
progress, driving diverse interview slates.

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Affinity groups
Our affinity groups celebrate inclusion and advancediversity for key populations within our workforce. The
senior leaders who engage with our affinity groups help
shape the strategy and direction of each group, and ally
participation is encouraged.
These global affinity groups are vital to our Completely
Cognizant strategy. Each is organized to:• Attract: recruit top talent by participating in a varietyof recruiting activities• Develop: offer personal and professional
development opportunities, including seminars
and workshops• Retain: engage diverse talent to make Cognizant
a desirable place to build a career• Network: connect throughout Cognizant as well aswith client‑based and other third party affinity networks
A list of our affinity groups and their areas of focus areon our D&I website. Notable examples include:• Cognizant African American and Latinx Group(AALG)
Innovative and creative ideas that attract, retain, andpromote our African American and Latinx associates.
• Cognizant Embrace (LGBTQ+)
A positive working environment for our lesbian, gay,bisexual, transgender, and queer colleagues to be
their authentic selves at work.

Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management• Cognizant Unite
Supporting associates with different abilities and theircaregivers to be able to do their best work.
• Cognizant Veterans Network
Supporting veterans who have transitioned frommilitary service to jobs in corporate settings.
• Cognizant Women Empowered (WE)
Elevating the experience of work for women byrecruiting women for positions at all levels, providing
career growth and leadership development
opportunities, and building a strong female‑ledcommunity within the technology industry.
• Cognizant Working Parent Group
A place to share experiences, resources, and voice
support for all types of families.

Millennial Council
Our Millennial Council brings together a select groupof high‑performing, young professionals from acrossthe business and from different countries to generate
new perspectives, insights, and business strategies.
Launched in 2018, the Council’s mission is to foster
collaboration and provide seamless integration
between thought leaders and decision makers
across generations. In 2020, the Millennial Council
was recognized with the Brandon Hall Group HCM
Excellence Award, receiving Gold for Best Use of Social/
Collaborative Learning.

• Cognizant Pan-Asian GroupResources for career growth and networking
for our Pan‑Asian associates.

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Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

Thought leadership and events

speakers. These events, such as our Pan‑India Diversity
Summit and our Diversity in Tech series, share insights
into fostering diversity, inclusion, and belonging.

We partner with leading D&I experts and industry
partners to conduct and publish industry‑leading andthought‑provoking research, such as What It Means toBelong at Work in 2020. From the study: “building aworkplace that is warm, welcoming, and inclusive takes
careful forethought, conscious planning, and effective
execution.” The research identified six key insights
into what matters most to associates when it comes tocreating a professional culture of belonging.

Progress on diversity
At Cognizant, we believe diversity and inclusion are partof our ability to execute successfully and consistently
over the long-term. As such, diversity is a criticalbusiness issue and stakeholders are increasinglyinterested in diversity data. While our current
representation does not achieve the balance we would
like, as this report (and the below awards) show, we areproactively addressing our global diversity outlook.

Additionally, we work to enrich client collaborations
with events featuring leading thinkers and renowned

Gender representation of global associates(%)5
FemaleMale
Executive6

11.8%

88.2%

Non-Executive Associates

36.4%

63.6%

Racial/ethnic group representation of U.S. associates
(%)7
Asian
African
Hispanic
White
American or Latinx
Total

68%

4%

3%

Other823%

2%Highlights
2020 gender split%

Number of
female associates 2020
total

New hires in 2020
% of total

Board diversity – gender,
race, and ethnicity% total

Women (36%)

approximately
104,300

40% women

45% diverse

Men (64%)

Recognition for D&I
America’s Best
Employersfor Diversity
Forbes List

America’s Best
Employers for
Women Forbes
List

Top 15 Best
Companies for
Women in India

Best Women’s
Workplace

Best Employers
for New Grads
Forbes List

#WomenInTech
Company Initiativeof the Year

(Hungary)

Inclusive
Top 50 UK
Employers

by Avtar (India)(Ireland)Great Place
to Work forPeople with
Disabilities

Military
Friendly®
Employer

Employer of
Choice for
Gender Equality

Great Place
to Work for
Women(United States)(Australia)(Brazil)

Great Place
to Work for
LGBTQI+Best Maternity
Program at WorldHRD Congress(Brazil)(India)(Brazil)5D ata is representative of the employee population as of 12/31/2020. Percentages have been rounded to the nearest tenth.
6 Executive is defined as Senior Vice-President and above.
7 Data is representative of the employee population as of 12/31/2020.
8 Other = American Indian or Alaskan Native, Native Hawaiian or Other Pacific Islander, and Two or More Races.
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Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

Health and safety (H&S)
As a global organization, we seek to build a culture
in which people are safe, secure, and healthy.

Management approach
Our Environmental, Health, and Safety (EHS)
management system
Cognizant’s approach to EHS incorporates ISO
standards 45001:2018 for occupational H&S
management systems and ISO 14001:2015 forenvironmental management systems. We plan tohave our global operations certified to ISO 14001
and ISO 45001 by 2023.
As of 2020, nearly 60% of our workforce were locatedin facilities covered by our EHS management system.
We plan to implement this through policies, programs,
and certification by 2023.9

Our efforts and activities
Defining key risks and identifying hazards
We take proactive steps to prevent accidents andoccupational illnesses at work.
We document all injuries, illnesses, and hazards
systematically, and assess them as part of the Hazard
Identification and Risk Assessment program. This
procedure seeks to cover all potential scenarios,
including with respect to Cognizant associates,
vendors, and visitors to Cognizant facilities in leased/
multi‑tenanted or owned property.
For every safety‑related incident or observation,
regardless of whether an injury occurred, we carry out
a comprehensive incident investigation – the resultsof which help us learn and improve our practices. Ourinvestigation process starts with the identification of
the incident or observation. We then focus on the root
cause and precursors to the incident.
Associate participation, consultation,and communication on H&S
Our Standard Operating Procedure sets out ourapproach to communicating our H&S initiatives
9 The activities detailed below are currently in place in our Indian operations unlessotherwise stated.

and processes to our associates. In addition, we consult
associates on H&S through our engagement surveys.
Our H&S Committees oversee communication and are
responsible for identifying potential hazards, identifying
risks, recommending corrective actions, and following
up on implemented recommendations. We encourage
associate ideas for improvements, which they can raisethrough regular meetings and workplace inspections.
The H&S Committees are also responsible foroverseeing H&S training, including online andface‑to‑face approaches. In 2020, we continued to train
select associates on basic safety, fire safety, first aid, andsafe rescue mechanisms across our India locations.
Promoting health initiatives
As well as considering associates’ day‑to‑day health andsafety, we look to promote general well‑being.
In 2020, we introduced a new corporate partnershipwith a third party digital wellness platform in India,
HealthifyMe, which allows associates to set daily goals
to achieve their health objectives. More than 50,000
associates registered on the platform and participatedin activities such as the Clash of the Locations, Battleof the Business‑units, and more, with competing
teams and families working together to achieve healthobjectives. For this program, we received several
industry accolades, including being recognized by
the Federation of Indian Chambers of Commerce andIndustry in the “Best in Health and Wellness in IT/IT
Enabled Services” category.
Beyond this, our Master Health Check‑up, acompany‑sponsored benefit, is available to associates
across most of our operations, with a focus on physicalwellness, mental health, and work‑life balance. Our
Employee Assistance Program also offers confidential
in‑person counseling sessions for all of our associates
across the globe.

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Keeping our associates safe during COVID-19
Associate safety continues to be a priority during the
COVID‑19 outbreak. Following the March 2020 World
Health Organization announcement that the COVID‑19
outbreak was a pandemic, we took immediate action
to cancel non‑essential travel plans and close officeuse, while allowing some operations to proceed in
exceptional cases with appropriate safety precautions.
To continue working without interruption, weestablished a remote working model, amending policies
to help transition our workforce to work from home
effectively. In addition to equipping our associates forvirtual working, we instituted a paid leave program forthose affected by COVID‑19, and rewarded bonuses
to a large portion of our associates in India and thePhilippines to support families and enable delivery
operations to continue uninterrupted.

Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

At a country‑level, we adhere to federal, state, and local
health authority guidance, including from the World
Health Organization, U.S. Centers for Disease Control
and Prevention, UK Ministry of Health, and others to
guide our actions. This includes following local social
distancing guidelines, enhancing cleaning protocols,
using hand‑sanitizer stations, and requesting the use offace coverings within our offices.
A third party assisted with the assessment andverification of the COVID‑19 measures taken in India,
and submitted the report to the Cognizant Workplace
Services management.
Regional crisis management teams and executive
representatives also evaluate any requests to returnto the office for due consideration.

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Developing our workforce
Building skills for today and tomorrow
Building skills in the community
Diversity and inclusion
Health and safety
Supply chain management

Supply chain management
ESG extends to how a company thinks about its supply
chain. Our supply chain management includes:• Our Supplier Diversity Statement sets out
Cognizant’s commitment to working with historicallyunder‑represented and diverse businesses suchas minority‑, women‑, disabled‑, LGBTQ+‑, orveteran‑owned companies. By cultivating an arrayof relationships, we provide business opportunities
to various enterprises, while enabling our long‑term
success. We seek to verify supplier self‑declarations
from third party certified diversity supplier databases.
We use third party sources to identify diverse
suppliers and our related spend with them in the
United States.
• Our Supplier Standards of Conduct set out
the principles by which all of Cognizant’s third
party representatives, suppliers, vendors, andsubcontractors and their parent, subsidiary, andaffiliated entities are expected to abide by.

• Our Human Rights Policy outlines our commitment torespect the basic principles of human rights and sets
the expectation that our suppliers, business partners,
and clients adopt similar policies within their own
businesses.
Pursuant to the UK’s Modern Slavery Act 2015, we
also issue an annual modern slavery statement andrecognize the need to remain vigilant in the fight against
this horrific practice.
As part of our ongoing ESG development efforts, we arealso considering ESG in our supply chain in new ways,
including:• A materiality assessment to identify the ESG mattersconsidered relevant to Cognizant’s supply chain• A gap analysis to assess opportunities at Cognizant,
best practices, and workshops for further insights• A three‑year roadmap to implement therecommendations from our review

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Ethics and compliance
Data security
Data privacy

GovernanceWe strive to be a trusted partner
to our clients, demonstrating good
governance throughout our businesspractice. We seek to operate withintegrity, transparency, and security
to reduce risk and build trust.

In this section
35 Ethics and compliance
36 Data security
38 Data privacy

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Ethics and compliance
Data security
Data privacy

Ethics and compliance
We expect our associates to uphold the highest
standards of ethical conduct. Doing the right thing, theright way is the cornerstone of our approach, and isfundamental to our collective success.

Leadership
Oversight
Our commitment to ethics and compliance is driven
from the highest levels of the organization. Our Board of
Directors and CEO set the “Tone at the Top.” Our Chief
Ethics and Compliance Officer, reporting to our GeneralCounsel, and under the direct oversight of our Audit
Committee of the Board of Directors, is responsible forthe operation of the Ethics and Compliance organization
program. We also have several key management‑levelcommittees and functions that support our complianceprogram, including our Global Compliance andEthics Committee, as well as Ethics and Compliance
Committees across our operating segments.

Ethics and leadership
All Cognizant leaders are responsible for driving
ethical behavior throughout the organization. In 2020,
we formally embedded ethics and compliance goals
into annual metrics for all members of our Executive
Leadership Team (ELT). ELT members are required
to share ethics and compliance messaging with theirrespective teams every quarter, and track mandatory
training completion with the goal that 99% of eachorganization timely complete the annual ethics training.

Policies and processes
Code of Conduct
Our Code of Ethics outlines our standards of conduct.
It requires our associates to uphold our core valueof ethics, including complying with the laws of thecountries in which we operate. Not only is this theright thing to do, but it is also an integral part of ourcommitment to excellence.

The Ethics and Compliance organization is responsible
for all elements of an effective ethics and complianceprogram, including, but not limited to:

All new associates are required to complete our Codeof Ethics e‑learning course within 30 days of joining
Cognizant (see Ethics Training).

• Training and communication

Our values
In 2020, we launched the Cognizant Agenda, which
includes our values. These values establish relevant
expectations and standards for associates. We
are proud of our values. We share them here todemonstrate the focus we placed on them in 2020.

• Code of Ethics, policies, and procedures• Monitoring and investigation• Discipline and incentives• Risk assessments and external enforcement• Remediation, response, and prevention
The organization utilizes a variety of policies andprocesses to embed ethical behavior in all we do. Internal
tools such as the Ethics and Compliance Corporate
Metrics Dashboard, Leader Toolkit, and “Tone at the Top”
mandatory leadership email cascade, also enable seniorleadership to consistently monitor progress and takeaction as part of their day‑to‑day responsibilities.

How we work
Start with a point of view
I apply my expertise to gain trust, and to lead our clients forward.
Seek data, build knowledge
I use facts to guide my actions and decisions.
Always strive, never settle
I act with agility and creativity, determined to stay one step ahead.
Work as one
I deliver solutions that draw upon the full power and scaleof Cognizant.
Create conditions for everyone to thrive
I include, enable, and invest in everyone around me.
Do the right thing, the right way
I always make the ethical choice.
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Anti-Corruption Policy
Our Anti-Corruption Policy outlines our zero‑tolerance
approach to bribery and corruption in all forms. Accessible
on our corporate website and available in eight languages,
the document details our commitment to operate ethically,in compliance with all relevant anti‑corruption laws acrossthe regions in which we operate.
Human Rights Policy
Our Human Rights Policy outlines our commitment torespecting the basic principles of human rights in linewith the United Nations Universal Declaration of Human
Rights and the International Labour Organization’s
Declaration on Fundamental Principles and Rights
at Work.
Whistleblower and Non-Retaliation Policy
Our Whistleblower and Non-Retaliation Policy
encourages people to speak up when they witness
or anticipate any instances of unethical behavior in
or outside of our organization. In line with our mission
to facilitate an open and transparent culture, we want
our associates to be open with us when they see
something that is not right, without fear of retaliation(see Speaking up for more).

Performance
Ethics training
We educate and inform our associates on all aspectsof our Ethics and Compliance program to deliver an
ethics- and values‑based culture. As well as global
training, we offer ad hoc support to various functions
relating to the unique risks faced by each.
Speaking up
Cognizant has several publicly available ways for
associates to report grievances and speak up if
they have questions or concerns. Our ComplianceHelpline, for example, is available to all associates,
clients, vendors, and others to anonymously reportany suspected violations of law, our Code of Ethics, or
policies (see Code of Conduct).

Ethics and compliance
Data security
Data privacy

The helpline can be reached by email, telephone, on
our intranet and external website, and through various
internal communications. Any reports of suspected
improper or unethical activity through these channels
are investigated and treated with confidentiality incompliance with local laws.

Data security
The Cognizant Corporate Security Office functions
with the dual mission of protecting our businesswhile enabling the enterprise. Our data security
strategy strives to safeguard information throughcybersecurity principles, policies, and procedures.
The program is designed to protect the data wemanage, our systems, and compute environmentsfrom cyber intrusions and disruptions.

Our program
Our strategy
Our data security strategy aims to protect Cognizant’s
associates, data systems, and delivery while
differentiating us in the market.
Our approach is a risk‑based framework that meets ISO
27001 standards. Our approach adheres to third party
standards, such as the National Institute of Standards
and Technology’s Cybersecurity Framework.
By adhering to a clearly defined series of principles,our data security strategy covers the full lifecycle ofidentification, prevention, detection, response, andrecovery across all stakeholders and environments.
This responsive stance enables us to work quickly
and effectively to identify cyber threats, educate ourassociates, and implement effective client solutions.

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Security program guiding principles

Propagatea security
cultureLeverage
analytics andautomation

Holistic &risk-based
approachContinuous
ThreatMonitoring

Design withthe future in
mind

Invest inpeople &training

Our framework is supported by our Cyber Fusion
Center, which remains vigilant through continuous
vulnerability management, security operations
monitoring, and incident response. Additionally, weinvest in education and awareness training to supportand educate our associates on the importance ofcybersecurity. We offer regular insights through key
communication channels to keep our clients andassociates vigilant and secure.
In April 2020, Cognizant faced a ransomware attack
that impacted our internal networks and systems,
and disrupted some of our operations. We moved
swiftly to contain and remediate the attack, with afocus on communicating transparently to clients andshareholders throughout the process. Additional
programs have been put in place to remediate andmodernize our IT security controls to reduce therisk and potential impact of such an attack in the
future. Cybersecurity remains a top priority for ourmanagement and the Board.

Governance
Our Chief Security Officer reports periodically to the
Audit Committee of the Board of Directors, the full
Board of Directors, and the Executive Committee on
matters related to data protection and our corporate
security program.

Ethics and compliance
Data security
Data privacy

The Audit Committee and the Board of Directors also
receive periodic reports on our data protection andcorporate security program from third parties who
have done testing, validation, and assessments on our
program, as well as by our Internal Audit function that
undertakes risk‑based audits of our program.
Within our corporate security program, our BusinessInformation Security Officers (BISOs) work closely withthe risk owners during their day‑to‑day delivery in orderto facilitate adherence and establish that the risk owners
understand and apply our corporate security policies
and processes. In addition to our BISOs, we also utilize
corporate information risk management resources
to perform due diligence over our internal corporate
functions.
Security policies and procedures
Our Global Security and Acceptable Use Policies set
out the responsibility of our associates to follow security
controls and requirements.
We continue to refine our risk‑assessment processes
to support security‑by‑design principles in the design
and implementation of new services, products, andprocesses. Through the oversight of our Corporate
Security Office and our business leaders, Cognizant
promotes compliance with these policies.
Training and awareness
Security training and awareness supports thecompany’s security program by helping associates
understand security obligations and acceptable
information use. Associates are required to comply with
Cognizant’s security and data‑protection policies, aswell as undergo mandatory trainings. Trainings include
fundamental data‑security concepts, risks, and controls;
and appropriate handling and protection of theconfidential information that associates may encounterin the course of their responsibilities.

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Ethics and compliance
Data security
Data privacy

Data privacy
Cognizant collects and processes a wide range of
personal information on behalf of our associates, ourclients, and third parties every day. In a changing
regulatory landscape, we are committed to driving andimproving technologies and processes that protect
data ethically and lawfully.

GovernanceManagement approach
The Cognizant Privacy organization is responsible
for maintaining our global program to enable us tocomply with privacy requirements through policies,
procedures, training, and tools. Our global team ofprivacy professionals provides advice and guidance to allof Cognizant’s business groups and functions. This teamworks with key stakeholders, including our Corporate
Security function, to assess risks and support theimplementation of our privacy policies and complianceprograms across the organization.
Accountability for privacy compliance sits at thehighest level of our organization. The Cognizant Privacy
organization oversees periodic reporting on the privacy
program to the executive leadership through the Global
Ethics and Compliance Committee, and to the Boardof Directors.

Our performance
Privacy is a critical component of our overall Ethics andCompliance program, and it remains top of mind formany of our clients. Our program aims to demonstrateprivacy compliance and safeguarding of the personal
information entrusted to us.
Privacy policies and procedures
Our global privacy policy sets out the responsibility for allof our associates to meet privacy controls. Our policies
and notices explain how we collect, use, transfer, andsafeguard personal information, and enable individuals
to exercise their rights concerning personal information.
Training and awarenessPrivacy training and awareness has been designed tosupport the company’s privacy compliance program,and to make sure all associates understand their
obligations around privacy.
External engagement
We collaborate with our Government Affairs andRegulatory teams to identify issues and engage indiscussion on the development of privacy regulations
and effective information‑governance systems,
including through membership in organizations suchas the Information Technology Industry Council.

Compliance review
Our Internal Audit team uses a risk‑based approachto determine the timing and the scope by which theyassess our privacy program. If determined necessary,
Internal Audit undertakes a review of the program
against Cognizant’s policies and procedures todetermine compliance.

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Introduction | Environment | Social | Governance | Appendix

Appendix
In this section
40 Indices to major reporting standards
47 Materiality
48 Endnotes
50 Forward-looking statements

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Introduction | Environment | Social | Governance | Appendix

Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

Indices to majorreporting standards
ESG reporting should be transparent and clear. Our report considers these standards.
SASB
The SASB provides industry standards that identify
financially material topics and their associated metrics
for different organizations.
SASB Standard – Software & IT Services
Sustainability Disclosure Topics & Accounting Metrics
Topic

Accounting metric

Category

Unit ofmeasureCode

Cognizant section
and page reference

Environmental
Footprint of Hardware
Infrastructure(1) Total energy consumed,(2) percentage grid electricity,(3) percentage renewable

Quantitative

Gigajoules (GJ),
Percentage (%)

TC-SI-130a.1

Climate and energy

Data Privacy &Freedom of Expression

Description of policies and practices
relating to behavioral advertising anduser privacy

Discussion
and analysisn/aTC-SI-220a.1

Number of users whose information isused for secondary purposes

Quantitative

NumberDescription of approach to identifying
and addressing data security risks,
including use of third-party
cybersecurity standards

Discussion
and analysis

n/aEmployee engagement as a percentage

Quantitative

Percentage (%)

Data Security

Recruiting &Managing a Global,
Diverse Skilled
Workforce

Managing Systemic
Risks from Technology
Disruptions(p.14)
Data privacy(p.38)
TC-SI-220a.2

Data privacy(p.38)

TC-SI-230a.2

Data security(p.36)

TC-SI-330a.2

Developing our workforce(p.22)

Percentage of gender and racial/ethnic group representation for(1) management, (2) technical staff, and(3) all other employees

Quantitative

Description of business continuity risks
related to disruptions of operations

Discussion
and analysis

Percentage (%)

TC-SI-330a.3

Diversity and inclusion(p.27)

n/a

TC-SI-520a.2

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Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

TCFD
The TCFD framework seeks to enhance corporate
disclosure of climate‑related financial information
to improve the comparability and accessibility of
information for stakeholders.
Recommended disclosure

Cognizant section and page reference

Governance
Describe the board’s oversight of climate‑related risks
and opportunities.

Climate and energy

Describe management’s role in assessing and managing
climate‑related risks and opportunities.

Climate and energy(p.14)(p.14)

Strategy
Describe the climate‑related risks and opportunities the organization
has identified over the short, medium, and long term.

Climate and energy

Describe the impact of climate‑related risks and opportunities on
the organization’s businesses, strategy, and financial planning.

Climate and energy

Describe the resilience of the organization’s strategy, taking into
consideration different climate‑related scenarios, including a 2°C
or lower scenario.

Climate and energy(p.14)(p.14)(p.14)

Risk management
Describe the organization’s processes for identifying andassessing climate‑related risks.

Climate and energy

Describe the organization’s processes for managing
climate‑related risks.

Climate and energy

Describe how processes for identifying, assessing, and managing
climate‑related risks are integrated into the organization’s overallrisk management.

Climate and energy(p.14)(p.14)(p.14)

Metrics and targets
Disclose the metrics used by the organization to assessclimate‑related risks and opportunities in line with its strategy andrisk management process.

Climate and energy

Disclose scope 1, scope 2, and, if appropriate, scope 3 GHG emissions,and the related risks.

Climate and energy

Describe the targets used by the organization to manage
climate‑related risks, opportunities, and performance against targets.

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Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

GRI
The GRI allows companies and organizations to reporttheir economic, environmental, social, and governanceperformance, giving stakeholders enhanced
transparency and reportees increased accountability.

General Disclosures
Standard

Disclosure

Description

Location of information

Organization Profile

102-1

Name of the organization

Cognizant

102-2

Activities, brands, products, andservices2020 10–K

102-3

Location of headquarters

Teaneck, New Jersey (U.S)

102-4

Location of operations

2020 Annual Report

102-5

Ownership and legal form

Cognizant Technology Solutions Corp is listed on the London
Stock Exchange

102-6Markets served

2020 10–K

102-7

Scale of the organization

2020 10–K

102-8

Information on employees andother workers

2020 ESG Report: Our global business (p.7)

102-9Supply chain

102-10Significant changes to theorganization and its supply chain

102-11

Precautionary principle orapproach2020 Annual Report

Strategy102-14

Statement from seniordecision-maker2020 ESG Report: Message from our Chief Executive Officer(p.2–5)

Ethics and Integrity

102-16

Values, principles, standards, and2020 ESG Report: Ethics and compliance (p.35–36)
norms of behavior

Governance102-18Governance structure2020 Annual Report2020 ESG Report: Supply chain management (p.33)
2020 Annual Report2020 ESG Report: Supply chain management (p.33)

2020 Annual Report2020 ESG Report: Our ESG oversight (p.11–12)

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Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

General Disclosures
Standard

Disclosure

Description

Location of information

Stakeholder
Engagement102-40

List of stakeholder groups

102-41

Collective bargaining agreements 2020 Annual Report102-43

Approach to stakeholder
engagement102-44

Key topics and concerns raised2020 Annual Report2020 ESG Report: Message from our Chief Executive Officer(p.2–5)2020 Annual Report2020 ESG Report: Developing our workforce (p.22)
2020 Annual Report2020 ESG Report: About this report (p.6)
2020 ESG Report: Our core focus areas (p.10)

Reporting Practice102-45

Entities included in the2020 Annual Reportconsolidated financial statements

102-46

Defining report content and topic
2020 ESG Report: About this report (p.6)
boundaries

102-47

List of material topics

2020 ESG Report: Materiality (p.47)

102-50

Reporting period

Fiscal Year 2020

102-51

Date of most recent report2020 Annual Report102-52

Reporting cycle

Annually

102-53

Contact point for questions
regarding the reporthttps://www.cognizant.com/contact-us

102-54Claims of reporting in accordanceThis report references the GRI standards.
with the GRI Standards

102-55

GRI content index

102-56External assuranceThis document
2020 ESG Report: Data privacy (p.38)
Report of Independent Accountants on select GHG
emissions and total energy consumption metrics.

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Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

Economic
Standard

Disclosure

Name

Location of information

GRI 201: ECONOMICPERFORMANCE

201-2

Financial implications and otherrisks and opportunities due toclimate change

2020 ESG Report: Our climate response (p.16–20)

Standard

Disclosure

Name

Location of information

GRI 302: Energy

103-1

Explanation of the material
topic and its boundaries

2020 ESG Report: Our core focus areas (p.10)

103-2

The management approachand its components

2020 ESG Report: Our energy and emissions (p.14–15)

103-3

Evaluation of the management
approach2020 ESG Report: Our energy and emissions (p.14–15)

302-1

Energy consumption within
the organization

2020 ESG Report: Our energy and emissions (p.14–15)

302-4

Reduction of energy consumption 2020 ESG Report: Our energy and emissions (p.14–15)

103-1

Explanation of the material
topic and its boundaries

2020 ESG Report: Our energy and emissions (p.14–15)

103-2

The management approachand its components

2020 ESG Report: Our energy and emissions (p.14–15)

103-3

Evaluation of the
management approach2020 ESG Report: Our energy and emissions (p.14–15)

305-1

Direct (scope 1) GHG
emissions2020 ESG Report: Our energy and emissions (p.14–15)

305-2

Energy indirect (scope 2)
GHG emissions

2020 ESG Report: Our energy and emissions (p.14–15)

305-3

Other indirect (scope 3)
GHG emissions

2020 ESG Report: Our energy and emissions (p.14–15)

Enviromental

GRI 305: Emissions

2020 ESG Report: Our energy and emissions (p.14–15)

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Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

SocialStandard

Disclosure

Description

GRI 403: Occupational
Health and Safety

103-1

Explanation of the material topic 2020 ESG Report: Our core focus areas (p.10)
and its boundaries
2020 ESG Report: Health and safety (p.31–32)

103-2

The management approach and2020 ESG Report: Health and safety (p.31–32)
its components

103-3

Evaluation of the management
approach2020 ESG Report: Health and safety (p.31–32)

403-9

Work-related injuries

2020 ESG Report: Health and safety (p.31–32)

103-1

2020 ESG Report: Our core focus areas (p.10)
Explanation of the material topic
2020 ESG Report: Developing our workforce (p.22)
and its boundaries
2020 ESG Report: Building skills for today and tomorrow (p.22–23)

103-2

The management approach and 2020 ESG Report: Developing our workforce (p.22)
its components
2020 ESG Report: Building skills for today and tomorrow (p.22–23)

103-3

Evaluation of the management
approach

GRI 404: Training
and Education

404-2

Programs for upgrading
employee skills and transition

Location of information

2020 ESG Report: Developing our workforce (p.22)
2020 ESG Report: Building skills for today and tomorrow (p.22–23)
2020 ESG Report: Building skills for today and tomorrow (p.22–23)

assistance programs
GRI 405: Diversity andEqual Opportunity

GRI 412: Human
Rights Assessment

103-1

Explanation of the material topic 2020 ESG Report: Our core focus areas (p.10)
and its boundaries
2020 ESG Report: Diversity and inclusion (p.27)

103-2

The management approach and2020 ESG Report: Diversity and inclusion (p.27)
its components

103-3

Evaluation of the management
approach2020 ESG Report: Diversity and inclusion (p.27)

405-1

Diversity of governance bodies
and employees

2020 ESG Report: Diversity and inclusion (p.27)

103-1

Explanation of the material topic 2020 ESG Report: Our core focus areas (p.10)
and its boundaries
2020 ESG Report: Ethics and compliance (p.35–36)

103-2

The management approach and2020 ESG Report: Ethics and compliance (p.35–36)
its components

103-3

Evaluation of the management
approach2020 ESG Report: Ethics and compliance (p.35–36)

412-2

Employee training on humanrights policies or procedures2020 ESG Report: Ethics and compliance (p.35–36)

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Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

SocialStandard

Disclosure

Description

Location of information

GRI 414: SupplierSocial Assessment

103-1

Explanation of the material
topic and its boundaries

2020 ESG Report: Our core focus areas (p.10)

103-2

The management approachand its components

2020 ESG Report: Supply chain management (p.33)

103-3

Evaluation of the management
approach2020 ESG Report: Supply chain management (p.33)

414-1

New suppliers that werescreened using social criteria

2020 ESG Report: Supply chain management (p.33)

414-2

Negative social impacts in the
supply chain and actions taken

2020 ESG Report: Supply chain management (p.33)

103-1

Explanation of the material
topic and its boundaries

103-2

The management approachand its components

2020 ESG Report: Data privacy (p.38)

103-3

Evaluation of the
management approach2020 ESG Report: Data privacy (p.38)

418-1

Substantiated complaints
concerning breaches ofcustomer privacy and lossesof customer data

2020 ESG Report: Data privacy (p.38)

GRI 418: Customer
Privacy2020 ESG Report: Supply chain management (p.33)

2020 ESG Report: Our core focus areas (p.10)
2020 ESG Report: Data privacy (p.38)

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Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

Materiality
Through a third party, we periodically identify areasof significance to business leaders within Cognizant
and external stakeholders. We use this assessment toprovide us with an understanding of the perceptionof ESG issues. Our latest assessment identified thefollowing priority issues:• Energy and climate commitments• Workforce development• Diversity and inclusion• Employee health, safety, well‑being• Human rights• Ethical business practices• Data privacy• Data security

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Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

Endnotes
GHG emissions
disclosure coverage
Cognizant’s GHG emissions apply to calendar year
2020. Emissions are calculated using a variety ofemission factor sets:• Scope 1 and 3 emission factors
United Kingdom Government GHG Conversion
factors for Company Reporting (2020).
• Scope 2 emissions factors• Location-based factors:– India: Central Electricity Authority (2018) CO2
baseline database for the Indian Power Sector.
– United States: eGrid 2019 factors by sub-region.
– Other: The International Energy Agency CO2emissions – fuel combustion for electricity (2020).
(Also used for scope 3).
• Market-based factors:– Solar and wind energy purchased through powerpurchase agreements or energy contracts or
through the property owner are treated as zero
emissions (select India sites only). In all othercases the emission factors used for calculating
market‑based emissions roll back to thelocation‑based factors.

Scope 1 and 2 emissions• Scope 1 stationary fuels includes diesel fuel used for
backup generators on Cognizant sites, natural gas,and liquid petroleum gas used onsite. Countries
covered include India, the Philippines, the UnitedStates, and Canada. Stationary diesel is adjusted forstockpiling. Where diesel volumes are not available,
Cognizant estimated diesel consumption using
the intensity method (liters/square foot) based oncomparable sites.

• Select U.S. and Canadian sites consume naturalgas. Cognizant used invoice data where available
to measure natural gas consumption. For others,
Cognizant estimated natural gas consumption using
the intensity method (usage/square foot) based oncomparable Cognizant sites.
• Scope 1 mobile fuels include diesel fuel used for
the Cognizant fleet located in India. Cognizant used
invoice data to measure diesel fuel used in the fleet.
• Scope 1 emissions from refrigerants apply to
Kyoto Protocol refrigerants used in India andPhilippines operations.
• Energy associated with on-site solar (not connected
to a third party grid) is generated and consumed onsite. Cognizant categorized it under scope 1 (direct)
energy source with zero emissions.
• Scope 2 purchased electricity applies to electricity
used at Cognizant sites and purchased a) from thegrid, including some renewable power or b) from theproperty owner for Cognizant's direct use onsite.
• Cognizant has captured electricity usage for all sites
in India and the Philippines (covering 85% of global
portfolio by area) using invoice data. For all other sites,
Cognizant estimated electricity using the intensity
method (kWh/square foot) based on comparable
Cognizant sites.
• In the case of the United States, Cognizant used the2012 Commercial Buildings Energy Consumption
Survey intensity factors for United States offices.
• Electricity purchased from a property owner andgenerated through captive diesel generators in India
and the Philippines is based on invoice data andcategorized under scope 2 as purchased electricity.
The associated emissions are calculated using United
Kingdom Government emission factors for diesel.

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Introduction | Environment | Social | Governance | Appendix• In some countries, Cognizant has sites that house
onsite data centers. Electricity used for these data
centers is included in our scope 2 reporting.

Scope 3 emissions• Scope 3 emissions relate to fuel and energy‑related
activities, business travel, employee commuting, andcommon areas in leased assets.
• Fuel and energy‑related activities: relate to generation,transmission, and distribution losses (for electricity)
and well‑to‑tank (WTT) emissions (for all sources ofelectricity and fuel). WTT accounts for indirect GHG
emissions released from the production, processing,and delivery of fuels/energy and is included for all
scope 1 and 2 emission sources.

Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

Notable exclusions• Emissions associated with the following sites are notreported: those under construction, not operational,
on short‑term leases, co-working sites, or associatedwith non‑integrated companies (those in process of
being or recently acquired).
• Scope 3 notable exclusions comprise emissions fromwater, waste, teleworking, co‑working sites, and offsite
data centers. Cognizant is considering inclusion ofemissions from offsite data centers for future reporting.

• Business travel includes air and rail travel. The data
used in the calculation of business travel GHG
emissions is obtained from reports provided by athird party commercial travel manager, which includes
distance for business travel booked:• Air travel covers domestic and international travel
by Cognizant employees globally. Cognizant uses
the United Kingdom Government emission factors
including Radiative Forcing.
• Rail travel covers commuter train, national rail, andinternational rail by Cognizant employees globally.
• Employee commuting includes company-provided
transportation in India for employees between theirhomes and their worksites, including cars, buses,
and mini-buses. Employee commuting trips logged
manually due to automated system downtime areexcluded from reporting.

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Introduction | Environment | Social | Governance | Appendix

Indices to major reporting standards
Materiality
Endnotes
Forward-looking statements

Forward-looking
statements
This report includes statements which may constituteforward‑looking statements made pursuant to thesafe harbor provisions of the Private Securities
Litigation Reform Act of 1995, the accuracy of which
are necessarily subject to risks, uncertainties, andassumptions as to future events that may not prove
to be accurate. These statements include, but are
not limited to, express or implied forward‑looking
statements relating to our expectations regarding theimpact of our ESG and climate efforts, and offerings
on our business, our future financial results, and ourcommunities. These statements are neither promises
nor guarantees, but are subject to a variety of risks anduncertainties, many of which are beyond our control,
which could cause actual results to differ materiallyfrom those contemplated in these forward‑looking
statements. Existing and prospective investors are
cautioned not to place undue reliance on theseforward‑looking statements, which speak only as ofthe date hereof. Factors that could cause actual results
to differ materially from those expressed or implied
include general economic conditions, the impact of
the COVID‑19 pandemic, changes in the regulatoryenvironment, including with respect to immigration andtaxes, legal, reputational and financial risks resulting
from cyberattacks, the effectiveness of business
continuity plans, and the other factors discussed in our
most recent Annual Report on Form 10‑K, as updated
by our most recent Quarterly Report on Form 10‑Q,
and other filings with the Securities and Exchange
Commission. Cognizant undertakes no obligation
to update or revise any forward‑looking statements,
whether as a result of new information, future events, orotherwise, except as may be required under applicablesecurities law.

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