HCP−LPN30000A
HCP−LPN30000D
HCP−LPN30000E

Operating Manual
Attached Document• Before use, thoroughly read this Operating Manual for proper and safe use.
• Before use, make sure to read “Safety Precautions.”• Keep this Operating Manual close at hand for easy access at anytime.
• This product is designed for home use.

Components & Description
Main Features

Main Unit
1

Equipped with a mechanism having first andsecond finger joints!

Before Use■ Before Starting Massage ・・・・・・・・・・・・・・・・・

5

Initial Settings■ Network Setting ・・・・・・・・・・・・・・・・・・・・・・・ 11■ First-time Personal Settings ・・・・・・・・・・・・・・ 14■ Use the Auto Login Function ・・・・・・・・・・・・・・ 15■ Massage with the THERAPINA ROBO ・・・・・・・ 17• Reclining, shiatsu point search, and shoulder position adjustment ・・ 18• Today’s recommended program ・・・・・・・・・・・・・• Healthcare ・・・・・・・・・・・・・・・・・・・・・・・・・・・• Area concentration ・・・・・・・・・・・・・・・・・・・・・• Younger user program ・・・・・・・・・・・・・・・・・・・

Subtle movements are reproduced as if a professional massage practitioner is performing a massage with a hybrid of “mechanism reproducing
hands” and “AI,” which can realize comfort and asoothing feeling just like human hands.
Newly developed!

How to Use the THERAPINA ROBO

[Massage Programs]

AI Hybrid Mechanism

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[Other Programs]• Posture adjustment and zazen ・・・・・・・・・・・・・・・・・ 27• Stretch exercise and yoga ・・・・・・・・・・・・・・・・・・・・・ 28• Museum ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 29■ Use the Health Management Function of the THERAPINA ROBO
[Medical Care]• Measurement management ・・・・・・・・・・・・・・・・・・・ 30■ Setting Menu ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 31

CareAuto Login System
Registration of your face enables you to log in byfacial recognition. Also, setting the active measureenables you to log in by simply moving close to thetablet.

Benefits
Home use substitute for professional
massage.

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2

Back side

3
3-1
3-2

6

4

Pillow3● 3-1 Shoulder Unit, 3-2 Arm Mechanism,

4

Seat

5-2
5-3

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9

14

13

• Relaxes muscles• Relieves nerve and muscle pain
* Although the word “Shiatsu” is used on the tablet
display, as names for accessories, etc., no Shiatsu
substitute is included in the benefits.

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■ FAQ ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 33

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a

■ Troubleshooting ・・・・・・・・・・・・・・・・・・・・・・・・ 36● 5-1 Calf Mechanism

5-2 Sole Unit, 5-3 Sole Mechanism,

6

Footrest Cover

7

Foot Slide

8

Tablet9

Tablet Stand

10

Caster11

Power Cord

12

Power Plug

13

Main Power Switch

14

Inlet

15

Connector

16

Foot Heaters

17

Back Mechanism

18

Spine Heater
Air Cellsb■ Warranty and After-sales Service ・・・・・・・・・・ 38

3-3 Arm Unit

5-4 Casters

5-1

After-sales Service

Armrests (right and left)

Footrest

5

FAQ■ Contact Information ・・・・・・・・・・・・・・・・・・・・・ 40

2

5-4

5

10

・・・・・・・・・・・・・・・・・・・・・・・・ 39

Speakers

3-3■ Care and Storage ・・・・・・・・・・・・・・・・・・・・・・・・・ 32■ Specifications

1

Before Use

Contents

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19

c

● a Shoulder Air Cell, b Arm Air Cell,c Seat and Thigh Air Cells,

d Calf Air Cell,e Sole Air Cell

20

d

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Full Body Buttone3

Before Starting Massage

Continued (Components & Description)
6

8

TabletCheck around the chair
Before Use

Before Use

Make sure that no one, pets or objects are aroundor behind the chair or in front of the leg section.

Turn on the power

Warning• Use the product only at the specified power source.
May result in a fire or electric shock.

• Do not use the product with a transformer.
May result in malfunction or electric shock.

7

1

2

3

4

5

Tablet• Do not use the product if the power cord or powerplug is damaged or its insertion into a wall outlet isloose.
May result in an electric shock, short circuit, or fire.

Caution• When using the product after raising the ambient temperature in a very cold room, do not increase the room
temperature suddenly but gradually.
Condensation may occur on the operating parts, and performance may not be fully demonstrated.

1

FULL BODY Button

A full-body massage is given for the purpose of recovery from fatigue.

2

Reclining Button (Up)The reclining backrest is raised.

Main Power Connection

3

Reclining Button (Down)

The reclining backrest is lowered.

4

ON/OFF Button

The tablet is powered “ON/OFF.” When the tablet is in the “ON” state, the lamp lights ingreen, and when the tablet is in the “OFF” state, the lamp lights in orange. If this button ispressed during operation, a stop is made after the rollers return to their stowed positions.

1

5

Emergency Stop
ButtonPress this button in case of an emergency or if you sense any abnormality during operation. The operation will stop immediately, and the reclining backrest will be raised automatically. When an emergency stop is being made, the “ON/OFF” button flashes in red.

6

Touch Panel

Touch the screen to perform operation.

7

Audio Input Terminal

Used for external sound source input.

8

CameraUsed for facial recognition.

Plug the power cord into the cord connector locatedat the back of the chair first. Then plug the other end
into the wall outlet.
Set the main POWER switch located at the back of
the chair to ON.
A text message should appear on the remote control
display screen.

* If the main POWER switch is turned on while the rollers are stopped in the middle of the movement, they

Warning• Do not spill water, etc., on
the tablet.
• Do not operate the tablet
with wet hands.

4

Caution• Do not sit on the tablet or subject it to strong shocks.
• Do not press the touch panel
or buttons with a sharp-pointed or hard object.
• To adjust the angle of the tablet, do not move it beyond themovable range.

• Do not insert any other-thanspecified cable into the terminal.
May result in breakage.

will automatically return to their storage position (upper part of the reclining seat) then stop.
The seat will also move for adjustment of the initial position then stop.

Warning• Do not use with any type oftransformer device.
→ May result in damage to the
product or electric shock.

Caution• Before plugging the power cord into the wall outlet, make surethat the main POWER switch is set to OFF.
• Make sure that the plugs on the power cord are inserted fully
into the cord connector and the wall outlet.
• Before using the chair for the first time, turn on all the switches in order as indicated in this manual to check that the chairis operating properly.
▶ Continued on the next page

5

Continued (Before Starting Massage)• The main power switch is located on theback side of the main unit.

3

Main power switch

The tablet screen is displayed.
• After the elapse of a certain period oftime with no operation being performed,
the screen turns black. Press the “ON/OFF” button, or touch the screen to return to a bright state.

ON
OFF

How to sit down on the chair
Normally, each mechanism is in a stowed state.
Back mechanism … Top of the backrest; Arm mechanism … Open state in front of the armrests; Calfmechanism … Open state; Sole mechanism … Open state
For safety, check each mechanism position before sitting down, and if it is not in a stowed state, do not
sit down immediately but turn on the main power switch to return each mechanism to the stowed state,
and then slowly sit down in the center of the chair.

Before Use

Before Use

2Turn “ON” the main power switch on
the main unit.

Caution• Do not sit in the chair while the footrest is raised.
An impact may be applied to the footrest causing a malfunction. Also, an accident or injury may result in the case of the main unit overturning.
• Before use, fully raise the backrest.

Precautions for getting in/out of the chair

Check the main unit

1

Make sure to check that the fabric of the main unit is not torn.

Warning• Before use, make sure to check that the fabric of the main unit is not torn. Also, make sure to check that the
fabric of other parts is not torn.
• However small a break, immediately stop using the product, disconnect the power plug, and contact your local
distributor.
Never remove the fabric of the main unit or use it in a torn state as it is very dangerous.

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3
4

Make sure that no foreign objects arecaught in the main unit.

Caution• Make sure to check that no foreign objects arecaught in the main unit before use.
May cause an accident or injury.

Make sure to check that each mechanism is in its stowed position.
Mechanism stowed positions• Back mechanism … Top of the backrest• Arm mechanism … Open state in front of
the armrests• Calf mechanism … Open state• Sole mechanism … Open state

Make sure to check that the backrest
is fully raised and the footrest is fully
lowered.

Caution• Make sure that each mechanism is in the stowed
position before sitting down.
May cause an accident or injury.

Caution• When the footrest is not fully lowered, do not sit
down, stand, or place an object on the footrest.
May cause an accident or injury.

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1
2
3

Make sure to check that the footrest
is fully lowered, and then put your feet
into the sole unit.
Sit down in the center of the seat andsit back slowly.
Get in/out of the chair by placing yourhands on the seat.

Warning• Do not subject the tablet stand or armrests to strong impacts or lean against it.
Overturning may cause an accident, injury, or a malfunction.
• If the arm mechanism and/or footrest is in operation, wait for the operation to stop, and then get in/out of the chair.

Caution• Do not sit down on the footrest while it is raised.
• Never get in/out while each mechanism is moving
because it is very dangerous.
May result in injury or a malfunction.
• We recommend use of this product for persons
weighing 100kg (220 lbs.) or less.
When a person weighing 100kg (220 lbs.) sits in thechair, a load of approximately 1.9kg (4.2 lbs.) is applied to the floor per 1cm2 (0.16 in2).

• Before use, make sure to check that the fabric is not
torn.
• The withstand load of the armrests is approximately
30kg (66 lbs.).
• The tensile load of the armrests is approximately
30kg (66 lbs.).
• The withstand load of the footrest is approximately
30kg (66 lbs.).

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Continued (Before Starting Massage)
Leg positions

While using a massage program, keep the pillow folded.
• Performing reclining operation with the pillow extended may cause the pillow to be pulled and torn.

Make sure to use only after
lifting up the pillow andadhering the strips of Velcro
tape on the reverse side.

Lift up the pillow

1

Put your legs in between the calf
mechanisms and footrest as shown in
the illustration.

1

2

Put your heels as far as they will go sothat your soles reach the bottom surface.

2

Before Use

Before Use

How to use the pillow

Automatic Foot Slide Adjustment Function
The foot slide adjustment function expands and contracts when the sensor on the heel of the sole
unit reacts.

A

For sensors to react properly, sit down with your heels pressed against the sole unit.
* If your heels do not reach the sole unit, make adjustments to an angle at which your legs fit the footrest, while reclining the backrest or moving the footrest.

B

Reverse side of
portion A

Expansion and contraction of the footrest
When raised to a certain height, the footrest can be expanded/contracted.

Adhere the two strips of
Velcro tape
Reverse side of
portion B

Arm positions

Correct arm positions

Put your arms in between thearm mechanisms and elbow
rests.

* The expanding/contracting length isapproximately 27cm (11 inch).

• Use in correct arm positions. Do
not subject the armrest to strong
impacts or lean on it. It may cause
deformation or damage.

Warning• Do not place your arms outside the elbow restsof the armrests.
• The arm mechanisms slide. Do not put yourhands or fingers in the spaces between the arm
mechanisms and armrests.
May result in injury.

8Warning
Caution• Do not use the armrests for anything other thanyour arms.
May result in injury.
• If one of your arms comes out of the armrest while yourarms are being massaged, do not try to force it back in.
Undue force may cause a malfunction.
• Do not massage your elbows.
May result in injury.

• Do not sit on the footrest while it is being raised.
• When lowering the footrest, make sure to checkthere is no one (child in particular) or any petaround the chair. Also, be careful not to get yourbody or other objects caught under the footrest.
• Do not suddenly release your hand when lifting
the footrest.
• When the foot slide function is in motion, be
careful not to get your feet or other objects
caught in between the foot slide and the footrest.

Caution• Do not use the footrest for parts other than yourlegs.
May result in injury.
• If your one of your legs comes out of the footrest
while your legs are being massaged, do not try
to force it back in.
Undue force may cause a malfunction.

• Do not massage your knees. Do not put yourlegs in other directions.
May result in injury.

9Initial Settings

Tablet position

Network setting

The tablet stand can be used by adjusting the angle. Bend the joint section of the tablet standinward for use.
Since the joint section is a little stiff, some effort may be needed to bend it. Do not try to bend
it forcibly, but place your hand near the joint section, and move it by applying force little bylittle. Do not move it beyond the movable range.

Setting Wi-Fi enables you to download current local time.

Turn on the main power switch located at
the back of the massage chair main unit.
The tablet start screen is displayed.
Then, press the tablet ON / OFF button.

Initial Settings

Before Use

Network Setting

Continued (Before Starting Massage)

Caution• Do not move the tablet or the angle adjustment section of the tablet stand beyond the movable range,and do not try to bend it forcibly.
The harness in the tablet may be cut, resulting in breakage.
• Do not apply any load to the tablet stand, such as leaning against the tablet stand, hanging down fromthe tablet stand, or giving a strong impact to the tablet stand.
May result in an accident, injury, or a malfunction.

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Continued ( Initial Settings Network Setting)If you have purchased a Wi-Fi model

4* The network name (SSID) and password may be indicated on a label affixed to the Wi-Fi
router. Check the label.
• The Wi-Fi model is compatible with the IEEE802.11b/g/n Standard.
• Check the SSID (network name) and KEY (encryption key) of the Wi-Fi (wireless LAN) router in advance.
• The SSID (network name) and KEY (encryption key) may be indicated on the label affixed to the Wi-Fi router.
• If not indicated, check the SSID (network name) and KEY (encryption key) with the Operating Manual of the
Wi-Fi (wireless LAN) router, etc.
• While the connection is being set, all massage movements are stopped.

Product name: Wireless LAN router○○○○ Co., Ltd.
Model number: ABC-123T
Authentication number： ○○○○

5

If the entered encryption key (KEY)
is correct, connection is completed,and the message “Connection successful” is displayed.

Initial Settings

Initial Settings

1

When a connectable network is found nearby, the network name (SSID) is displayed in
the “Other access points” field on the following screen.
Touch the network name (SSID), press the OK button, and move to the password enter
screen.

Enter the encryption key (KEY), andtouch Enter button.

6

If Wi-Fi connection is successful, thenetwork name of the router will be
displayed in the Network Setting field.
* If network setting is “not connected,”
retry setting from Step 2. Wi-Fi connection is not completed.

SSID (network name): XXXXXXXXXXX
KEY (encryption key): XXXXXXXXXXX

2Turn on the power to the Wi-Fi (wireless LAN) router. Touch the network
name (SSID) of your router displayed
under “Other access points.”

3

If the displayed network name (SSID)
is correct, touch OK button. (If it isincorrect, touch Cancel button, andmake a selection again on the screen
in Step 2.)

Manual setting of Wi-Fi
Enter your network name (SSID) in the “Network SSID” field, and the encryption key(KEY) in the “Password” field, and touch the
OK button.
Connection is completed when the message “Connection successful” is displayed.
• There may be cases where the settings of “Security,”“IP setting,” and “IP address” may be needed.

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First-time Personal Settings

Use the Auto Login Function

Manual personal registration setting

Registering the active measure or your face enables you to log in automatically from the nexttime onward.
If you do not make this registration, touch your name on the Login screen to log in.

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3
5
7

Touch the button displayed as
Sign Up on the Login screen.

Enter <Birthday>. After entry, touch
the Enter button.
Enter <Height>. After entry, touch theEnter button.

Enter <Foot size>. After entry, touch
the Enter button.

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4
6
8

Enter <NickName>. After entry, touch
the Enter button.
Select <Gender>.

Enter <Weight>. After entry, touch theEnter button.

Auto login setting for the active measure
Registering the active measure in the tablet enables you to log in by simply bringing the active
measure close to the tablet from the next time onward.

1

Touch the user’s nickname under
Login , and move to the main menu.
After that, touch the Settings button.

2

From the settings screen,
select Bluetooth, and touch theAutomatic login setting button.

4

When the active measure is recognized, the message “Automatic login
was successful” is displayed.

Check the entered contents.
If the contents are correct, touch theRegister button. Registration will becompleted.

Correction of user information

Erasure of user information

1
2

Touch User Information button.
The currently registered information
is displayed.

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3

Select an item you want to correct,
and make a correction and register
it again.

3

Select the user you want to correct on the Login screen. And touch
Settings button.

• Registration of the active measure or facial recognition can be omitted.

Initial Settings

Initial Settings

Set personal settings manually. Touch the button displayed as Settings before enter personal
information

Touch the Delete button on the Loginscreen.
Select the user you want to erase.
The registration information erasureconfirmation screen is displayed.

After confirmation, press the Delete
button so that the information is deleted.

3

Move the active measure to be usedclose to the tablet. When the active
measure is recognized, settings will
be made automatically.
* Make sure to check that the active measurehas been charged before performing theabove.

• Note that once erased, the previously registered information cannot be restored.

Guest Login
Touch the Guest button on the Login screen.

• It is necessary to enter physical information each time. The entered data is not recorded.

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Massage with the THERAPINA ROBO
Facial recognition setting

From the standby screen to the main menu

Registering your face enables you to log in by facial recognition.

Initial Settings

1

Touch the nickname of the person to
be registered under Login , and moveto the main menu. After that, touch
the Settings button.

2

On the settings screen,
touch the Facial Recognition button.
Then touch the Register button.

1
2

Press the tablet ON/OFF button.

Perform user authentication or make a selection.
• If you have set the auto login of the active measure, bring your active measure close to the tablet screen.
• If you log in by facial recognition, bring your face close to the tablet.
• If you have not made an auto login registration, touch your nickname.

3
3

The camera will boot up.
Face the front of the camera, set your face in the white frame, and press the Enter button.
Check the face to be registered, and touch the OK button to complete registration.
• Take a full-face shot.
• Take a shot so that your eyes, nose and mouth are visible.

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Select a program as desired.

How to Use the THERAPINA ROBO

Starting a massage from the main menu

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Continued (Massage with the THERAPINA ROBO)
Volume and brightness adjustments
Loudness can be adjusted by touching the Volume button.
Brightness of the tablet screen can be adjusted by touching the Brightness button.

6

If adjustments are needed, touch eachbutton to adjust the shoulder position.
After that, the program starts.

Emergency Stop Button

18

Brightness of the screen can be changed by
the brightness adjustment button.

Reclining, shiatsu point search, and shoulder position adjustment

4

Select area(s) you want to skip, if any,
and touch the Start Massage button.
• The skipping area selection screen will not
be displayed in some programs.

5

After stowing operation, the reclining
backrest is automatically lowered,and a shoulder position search is
made.
• Pressing the “main menu” button discontinues the massage program to return to themain menu screen.

▶ Continued on the next pageThe operation will stop immediately, and the reclining backrest
will be raised automatically.
When an emergency stop is being made, the “ON/OFF” button
flashes in red.

Emergency Stop Button

How to Use the THERAPINA ROBO

How to Use the THERAPINA ROBO

Loudness can be changed by the volume adjustment
button.

Press this button in case of an emergency or if you sense any
abnormality during operation.

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Continued (Massage with the THERAPINA ROBO)
Screen during massage programs

Detailed settings

Intensity Adjustment
When you feel that the massage is strong/weak during
the program, the intensity can be adjusted.

Backrest
The backrest can be raised/lowered.

Foot Slide
The foot slide can be expanded/contracted.

Air and mechanism intensity can be adjusted from area to area by touching the
Detailed Settings button.
Touch each button to make adjustments.

Auto Restorre
You can select whether to raise the reclining backrest
automatically after completion of the massage program.

HeaterYou can select whether the heater is ON/OFF.

External Sound Source
You can select whether music is ON/OFF.

How to make the massage stronger

How to make the massage weaker• Make adjustments with the intensity adjustment button displayed on the screen
during the massage.
• Sit back so as to apply your body weightto the backrest.
• Lower the backrest.
Make a stronger massage by the above
methods.

• Make adjustments with the intensity adjustment button displayed on the screen
during the massage.
• Raise the backrest.
• Make a weaker massage by the above
methods.

How to Use the THERAPINA ROBO

How to Use the THERAPINA ROBO

Make adjustments by touching each button.

Footrest
The footrest position can be raised/lowered.

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Continued (Massage with the THERAPINA ROBO)

Massage program/Healthcare

Massage program/Today’s recommended program

Massage Program

Healthcare• Area(s) you want to skip can be set.
Depending on the condition of your body on a particular day, a recommended program will be displayed.

Lymph
Lymph flows at 1/3 speed of blood. A massage is given at a slow rhythm in this program.

Night
With the massage technique incorporating the ideaof “anma” that was born in ancient China, blood flowfrom your heart to your body’s extremities is facilitated. Through the promotion of blood circulation of yourbody, blood is circulated to the extremities, relaxingyou.

Stubborn stiffness of the shoulders
With a focus on the levator scapulae muscles that aresaid to cause shoulder stiffness, muscles around yourstiffened-up shoulders are massaged by warmingwith the heater and stretching in this program.

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Full Body
Your whole body from the base of your head to yoursoles is massaged. This program is recommended
for day-to-day health management to reset your bodyfrom daily fatigue.

How to Use the THERAPINA ROBO

How to Use the THERAPINA ROBO

Today’s Recommended Program

MorningWith the technique incorporating the idea of “massage” that was born in ancient Europe, blood flowfrom your body’s extremities to your heart is facilitated. Hard-to-return blood at your extremities is sent
back to your heart, promoting recovery from fatigue
to improve your metabolism and refresh your body.

Swelling relief
A massage is given to improve blood circulation that is
likely to stagnate in the extremities by the centripetal
method to facilitate blood flow from your body’s extremities to your heart, focusing on your easy-to-swelllegs and lower body, in this program.

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Continued (Massage with the THERAPINA ROBO)

Massage program/Healthcare

De-Stress
Pranayama (breathing) is adopted in this massage
program. Parasympathetic nerves are activated andstress is relieved.

Warming up
Mainly by speeded-up massaging and tapping movements together with the centripetal method to facilitate blood flow from your body’s extremities to yourheart, the sympathetic function is stimulated to produce motivation and raise your spirits in this program.

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Area Concentration

Massage and stretching
Stretching after unstiffening muscles by massaging
enhances the stretch effect.

Cooling downYour blood circulation is promoted by light stretching
and massaging, and your body and mind are relaxedby the centrifugal method to facilitate blood flow fromyour heart to your body’s extremities, leading to aneasy-to-sleep condition.

An area you want to unstiffen in a concentrated manner can be massaged.

1

Choose an area you want tomassage.

2

Since it is recommended to massage
the same place within 5 minutes, aconfirmation message is displayed in
Area Concentration.
Touchthe Select Different Area buttonor the Select Same Area button. If noselection is made, the massage is
automatically terminated.

How to Use the THERAPINA ROBO

How to Use the THERAPINA ROBO

Healthcare

Massage program/Area concentration

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Continued (Massage with the THERAPINA ROBO)

Massage program/Younger user program

Other programs/Posture adjustment and zazen

Other ProgramsChildren’s Program

Fatigue relief and stretching movement

Improvement of powers of concentration

By adopting stretching into your daily life, overall bodybalance is adjusted, promoting recovery from fatigue.

Blood circulation is promoted with a soft comfort
massage to support increased concentrated power.
This short-time, soft massage program is targeted foryounger users.

Music and relaxation

Posture adjustment

Relaxation is promoted by music and a soft massage.

Posture adjustment
This program is intended to correct bad posture thatis commonly found in modern people. Correcting bad
posture improves your mental and physical health.
The shoulder air and spine roller are combined in thisprogram.

Seated Zen meditation

How to Use the THERAPINA ROBO

How to Use the THERAPINA ROBO

Posture Adjustment and Zazen

Your posture is adjusted with the reclining backrestraised, in which pranayama (breathing) is adopted.
Controlling your breathing leads you to a state inwhich you can easily focus your attention. Furthermore, the sound provides an environment in which
you can focus on meditation in a relaxed manner.

Compared to adults, their skeletal strength and muscle mass differ. This spine-roller-centered program isintended to adjust posture.

Caution• The children’s user program is targeted for ages 12 and older. Use by younger users should always be in thepresence of a guardian. This program should not be used by children younger than the targeted age.

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Continued (Massage with the THERAPINA ROBO)

Other programs/Stretch exercise and yoga

Total stretching
Each movement is stretched totally.

Foward bending and arching stretch
Stiffened lower back muscles are stretched by anteflexion exercise, and abdominal muscles are
stretched by bending the whole body backward.

Left and right twisting stretch
Muscle tension around the hip joint is relieved, andimprovement in blood circulation around the stomach is promoted. Also, stiffened muscles around thepelvis are stimulated to adjust full body balance.

Extending stretch
Muscles around joints are stretched by the motion ofstretching your arms and legs while holding them in
addition to stretches by dorsiflexion.

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MuseumDr. Yukari’s yoga
The beauty yoga program not only makes your body
healthy, but also helps to create a balanced mind.
The key to beauty yoga is pranayama and correct
posture. Continuing this program every day softens
your body, improves blood circulation, and relaxes
you and provides the expected of stress reduction.
With a combination of correct posture and pranayama, yoga motion is adopted in this program under
the supervision of Doctor Yukari Miwa (yoga world
champion and yoga coordinator).

Mother’s love
Soothing music and narration relax you with this program.

How to Use the THERAPINA ROBO

How to Use the THERAPINA ROBO

Stretch Exercise and Yoga

Other programs/Museum

External sound source
Connect to the earphone jack of a smartphone or audio player, and play your favorite music.
• Volume and/or sound quality may vary depending on
the device you use.
• When using the external sound source, it is necessary to connect the tablet and smartphone, etc.
Use a ∅3.5mm (1/8 inch) stereo mini plug cable(∅3.5mm (1/8 inch) stereo mini plug <=> ∅3.5mm (1/8inch) stereo mini plug) for the connection. Since thisproduct is not included, purchase it at an electronics retail store, etc., near you.
• When connecting with a smartphone, noise may begenerated in the music.

29

Use the health management function of the THERAPINA ROBO
Medical care

Medical care/Measurement management

Setting Menu
Settings

Measurement Management• You can check the history of measurement data of your active measure.

• Measurement data can also be entered manually.

Health Information• Our survey results
Includes verifications (evidence) relating to massage
programs.

Set manually if there is no Wi-Fi environment.
* When a network connection is made, settings are
set automatically. When the main power switch of
the massage chair main unit is turned off, the settings of date and time become invalid.

Wi-Fi
Set up Wi-Fi for time setting.

Tablet Information
Your tablet information can be checked.

Automatic login setting
Set auto login setting.

Facial Recognition
Set facial recognition setting.

User Information

How to Use the THERAPINA ROBO

How to Use the THERAPINA ROBO

Date and time

Registered user information can be corrected.

30

31

FAQ

How to care

Caution• For care and maintenance, make sure to turn off the main power switch, and unplug the power plug from thewall outlet. Never plug in or unplug the power plug with wet hands.

Q

Is it OK if I install the chair on
ﬂooring or ﬂoor heating?

Q

How can I make the massage
weaker?

A

There is no problem.

A

Try the following methods.

Synthetic leather parts
Normally, wipe off dust or dirt with a dry cloth.
Wipe off dirty adherents with a soft cloth wrung out of lukewarm water in which a small
amount of neutral detergent has been dissolved. Prevent adhesion of dirt or stains bytaking quick action with a neutral detergent.

Do not use an electric carpet because theheating element may be damaged, and ignition may occur.
What is appropriate• For care and maintenance, never use alcohol, thinner, benzine, parts cleaner,
sodium carbonate, baking soda, or other solvents, as well as polishing powder.
May result in flaws, discoloration, or cracking.
• Refrain from using the product in an area exposed to direct sunlight.
Synthetic leather may deteriorate.

Q
Water

• Do not use for a long time when hair styling products or makeup has been applied.
Synthetic leather may deteriorate. Wipe off adherents with a soft cloth wrung out oflukewarm water in which a small amount of neutral detergent has been dissolved.
• Do not allow the product to make contact with vinyl, interior wallpaper, etc., fora long time.
May result in discoloration.

Lukewarm water+

Neutral detergent

A

What is not appropriate

Thinner

Alcohol

Other solvent

Polishing powder• Do not use alcohol or other solvents as well as polishing powder for care and maintenance because it may result in flaws, discoloration, or cracking.

Touch panel portion of the tablet

Care

Wipe off grime and smudge marks on the tablet with a dry cloth.
• Never wipe with a wet towel, etc. May result in a malfunction.

Storage

Caution• Do not install the product in a place subjected to high temperature such as an area exposed to direct sunlightor near a stove.

Store the main unit in a place with little dampness and dust after removing dirt and dust. If the
product is not used for a long time, cover it to prevent adhesion of dust.
• In order to prevent your pet(s) from biting the cord, do not keep your pet away from this unit during storage.

32

Water was spilled on the product byaccident.
What should I do?

Q

Is it okay to use this product if I ama heavy person?

A

We recommend use of this productfor persons weighing 100kg (220lbs)
or less to use the chair.

Q

Can a person under 150cm (4.92 ft) or
taller than 180cm (5.91 ft) in height use
the chair?

A

Yes.

An electric shock may occur. Immediately stop using the product, andfollow the procedures given below.
• Turn off the main power switch directly
behind the main unit.
• Unplug the power plug from the wall outlet.
After carrying out the above, consult
your local distributor.

Other plastic parts• Wipe with a soft cloth wrung out of lukewarm water in which a small amount of neutral detergent has been dissolved, and then wipe thoroughly with a dry cloth so thatno detergent remains.

• Make adjustments with the intensity adjustment button displayed on the screen
during the massage.
• Raise the backrest.
Make a weaker massage by the above
methods.

However, since the floor may be damaged,
it is recommended to lay a carpet and install the massage chair on it. (The same
applies to tatami or the like.)Q

How can I make the massage
stronger?

A

Try the following methods.
• Make adjustments with the intensity adjustment button displayed on the screen
during the massage.
• Sit back so as to apply your body weightto the backrest.
• Lower the backrest.
Make a stronger massage by the above
methods.

Since the shoulder position cannot be adjusted at the time of shiatsu point search,
We recommend using the following method.
• Short person … Raise the chair.
• Tall person … Lower the chair.

Q

Is there an age limit for users?

A

Small children and people who cannot
operate the chair on their own cannot
use it for security reasons.
However, only the younger user program(stretch exercise and recovery from fatigue,
raise concentrated power, music and relaxation, and posture adjustment) can be used byyounger users age 12 or older.
In such a case, use by younger users should
always be in the presence of a guardian.
Elderly persons age 80 or older, who have ahigh risk of osteoporosis, should consult a physician before use.

FAQ

Care and Storage

33

Continued (FAQ)Q

How often can I use the massage
chair each day?

A

As a guide, one person should havea massage (30 minutes once or 15
minutes twice, etc.) each day.

Q

To what degree is extra cost requiredat the time of a malfunction?

A

Make an inquiry to your local
distributor.
In the case of abnormal use or excessiveuse, extra cost may be incurred.

When using health management functions
other than massage, use exceeding theabove is not a problem.

Q
A

Although there is a Wi-Fi environment, a Wi-Fi environment cannot
be used for the massage chair.

Q

Can I use any other-than-recommended wearable device?

A

No.

Check the environment settings.
It is necessary to check whether radio
waves reach the massage chair installation location from the wireless router installation location.
Also, since a Wi-Fi setting is required,make sure to check the Operating Manual
before setting.

Q

When Wi-Fi or Bluetooth is used,noise enters the TV or cellphone.

A

Check the following items.
• Ensure the distance between the noisegenerating device and the massage chair.
• Remove the noise-generating device andkeep away from the massage chair power source.

Use FAMILY INADA’s health care device
series “active measure FWW-100 (wearable device).”Q

The foot slide adjustment function
does not work properly. (The footrest does not fit my soles.)A

For sensors at the heel section toreact, sit with your heels pressedagainst the sole unit. If your heels
do not reach it, adjustments can bemade with the foot slide buttons.

Open source software
The product includes software to which GNU General Public License (GPL), GNU Library/Lesser General Public
License (LGPL), other copyright license, and license notification are applied. The specific requirements can bechecked in the operation guide.
Under the above license, source code requested to be distributed is subject to the condition that the necessary
costs (media, handling cost, etc.) will be borne by the user when requested in writing. It will be distributed on CDROM.
Description of trademark Android and the Android logo are trademarks or registered trademarks of Google Inc.

Wireless LAN (Wi-Fi), Bluetooth®
• For this product, radio waves with a bandwidth of 2.4GHz are used. Within this frequency band, not only industrial, scientific, and medical equipment, such as microwaves, but also other radio stations of the same kind,premises radio stations for mobile object identification requiring license, which are used in manufacturing lines
of factories, etc., specified low power radio stations not requiring a license, amateur radio stations, and others(hereinafter abbreviated as “other radio stations”) are operated.
• The Wi-Fi model is installed with a wireless LAN compatible with IEEE802.11b/IEEE802.11g/IEEE802.11n
standards.
Before using the wireless LAN, make sure to check that no “other radio stations” are operating nearby.
• Do not use the product in areas where use of electronic equipment and wireless equipment is prohibited.
The electronic circuits of the equipment may be affected, causing a malfunctions or accident.
• Persons with an implantable cardiac pacemaker or the like should not use the product. Also, do not use the product near such persons.
• The transmission distance and communication speed of the wireless LAN vary greatly depending on the usage
environment and ambient environment.
• Radio waves used by the wireless LAN function pass through wood, glass, etc., used for ordinary houses, but do
not pass through metals. They do not pass through concrete walls, in which metal reinforcement is used.
• Should radio wave interference occur between the product and “other radio stations,” immediately change theproduct installation location, or stop operating the equipment (stop emitting radio waves).
Radio wave interference may cause a drop in communication speed, loss of data, decrease in transmission
distance, etc.
• If noise is generated in a TV, cellphone, etc., with use of the product, take the following action.
▶ Change the installation location or orientation of the product.

34▶ Remove the noise-generating device and keep away from the product power source.

FAQ

FAQ

▶ Ensure the distance between the noise-generating device and the product.

35

TroubleshootingThis phenomenon occurs when the rollers move to returnto their original positions from over your body or fabric.

After-sales Service

The power cord and/or
plug is abnormally hot.

Make sure to check the following items:① Make sure to check that the power plug is securely plugged into a wall outlet.

② Make sure to check that the main power switch directly behind the main unit is on.
③ Make sure to check for simultaneous pressing of two buttons.

Immediately stop use of the product.

Consult with your local distributor.
People other than servicepersons should
not perform disassembly or repair.

This occurs because of the structure, and it is not
an abnormality.

During a massage, rattlingsounds will be heard, andsignificant vibrations will
be felt from the rollers.

After inspection, if there still are abnormalities, immediately stop using the product.

The rollers stop during a
massage.

When an undue force is exerted on the rollers, movements
may stop. Slightly lift your body or lightly raise the reclining
backrest for use. (Extra caution should be exercised when aperson weighing 100kg (220lbs) or more uses the product.)• Sound of air pump

(Tapping sound)(Booming sound)• Sound of air discharge(Hissing sound)• Sound of the backrest moving up and down

(Whirring sound)▲

It is designed so that the rollers move up to the top or
bottom to prevent them from interfering with your body atthe end of a massage by the auto timer function.

• Sound during air massage▲

The roller s havestopped af ter moving
up to the top.

• Sound of rollers moving up and down/Sound during kneading motion(Whirring/rolling/knocking sound)▲This occurs because of the structure with the alternate
tapping mechanism adopted, and it is not a malfunction.

• Sound of rollers rubbing against the seat cover during kneading motion(Squeaking/grinding sound)▲

The right and left rollers
are out of alignment.

(Rattling/clattering sound)▲

For safety measures to prevent getting caught, etc.,
stowing position return is made little by little.

• Sound during tapping motion▲

After the end of a program,even when the reclining chairis raised, the arm mechanism and foot slide moveand stop intermittently.

Even when pressing any
button on the tablet, it
does not work properly.
Or, the power cannot be
turned on. The screen is
motionless.

36

Cause & Solution

The following noise types will be heard during use, but these are unavoidable due to the structureand do not affect performance.
▲

ProblemSound during operation* These types of sound will not affect the performance, etc.

Warning• In the case of a malfunction of the equipment, do
not repair by yourself, but contact your local distributor.
May result in a fire, electric shock, or injury.

Caution• If no movements are made or you sense something abnormal, immediately stop use of the product to prevent an accident, turn off the main powerswitch, unplug the power plug from the wall outlet,
and ask your local distributor for inspection andrepair.
May result in an electric shock or fire due to current
leakage, short circuit, etc.

After-sales Service

Check the following items, and if there still are abnormalities, immediately stop use of the product to prevent accidents, unplug the power plug from the wall outlet, and consult with your local
distributor.

37

Specifications

When asking for repair
Before asking for repair, carefully read the section “Troubleshooting” on P36. After checking, if
there still are abnormalities, contact/ask your local distributor.
Note that a charge may be incurred for maintenance service.

Product name

HCP-LPN30000A

HCP-LPN30000D

HCP-LPN30000E

Power Supply

AC 120V

AC 220-240V

AC 110V

Rated Power Consumption
Rated Frequency(1) Name, address, and phone number(2) Serial number
See the company nameplate affixed at the back of the main unit.

60 Hz

30 minutes
Class 0I equipment(4) Malfunction condition (Please specify as detailed as possible.)(Example) Please inform us of the code number indicated on the tablet.

Kneading Speed

Approx. 5 times/min. at minimum, approx. 20 times/min. at maximum

Tapping Speed

Approx. 165 times/min. at minimum, approx. 450 times/min. at maximum

After expiration of the warranty period
Consult your local distributor. If product functions can be maintained by repair,
repair will be provided at a charge upon your request.

Upper
Body

Appliance ClassIf you have any questions about after-sales service, contact your local distributor.

Automatic Program

22 types

Area Concentration Program

9 types

Air Pressure
Footrest Adjustment Range
Reclining Angle

Dimensions of Main Unit

WeightApprox. 30kPa
Approx. 27cm (11 inch)
Approx. 93° to approx. 153° from floor level, stepless (electric reclining)
Approx. 108 × 135 (222) × 143 (97) cm (W/D/H) (Approx. 42 × 53 (87) × 56 (38) inch
(W/D/H)) Regarding depth and height, numbers in brackets apply when the chair is fully reclined and the footrest
is horizontal.
Approx. 115kg (254 lbs)

Outer covering

Synthetic leather

Accessories

Power cord, T-wrench, tablet

Packaging

2 packs/chair

Manufactured and Distributed by
Manufactured by

After-sales Service

50-60 HzBack
Mechanism

Rated Time

60 Hz

(3) Date of purchase (or date of installation)

During the warranty period

38

270W (with the heater used); heater only: 38W

FAMILY INADA CO., LTD. 1220, Takata, Daisen-cho, Saihaku-gun, Tottori
FAMILY INADA CO., LTD.

After-sales Service

Warranty and After-sales Service

39After-sales Service

40

https://www.family-chair.co.jp
Head office: 2-1-3, Nishimiyahara, Yodogawa-ku, Osaka City, Osaka
Manufactured and Distributed by: FAMILY INADA CO., LTD. 1220, Takata, Daisen-cho, Saihaku-gun, Tottori (Daisen Factory)* “Specifications are subject to change without notice due to product improvements(including designs of the tablet screens).”

31/1/2020(first edition)