PRIVACY POLICYAt THE NORMAL COMPANY, we believe, defend, and promote the privacy of our customers, suppliers,and friends, so we are committed to transparency in our personal data policies and actions.
Therefore, we invite you to read our privacy policy and to suggest any improvements you deem
convenient for the best defence of your rights.

Identity of the data controller
Holder:Address:Tax ID (CIF):
Registration:
Website:Email:The Normal Company SL
C/ Cuartel 91, 07300, Inca, Majorca, Balearic Islands, Spain
B-16747958
Majorca Companies Register, Page PM-91684, Volume 2910 Folio 155
www.nnormal.com
customercare@nnormal.com

Purpose of processing
At THE NORMAL COMPANY we collect personal data for different purposes. Firstly, to manage yourpurchases or pre-sales on the website and make your shopping experience as pleasant and correct as
possible, adapting our website and commercial mailings to your own interests. But we also use themto answer your queries, for your registration as a user, to remind you of the products that are in yourbasket or to access your purchase history, to help you choose your product: model, size, colour; tomanage your exchanges or returns or to keep you up-to-date on news, discounts or promotions. We
invite you to read this Privacy Policy where you will find each of the purposes in greater detail.
Legitimation
At THE NORMAL COMPANY we can use your data for different reasons: the main one is to executethe purchase contract that is formalised when making a purchase. In other cases, due to a legal
obligation (issuance of invoices, taxes, etc.). And in others, either because of the legitimate interest
in you having a pleasant shopping experience or so that we can address your doubts or queries, or
because you have given us your express consent to, among other purposes, keep you updated onnews and discounts through our newsletter or any other means of communication.
Do we share your data?
At THE NORMAL COMPANY we only share your personal data with those companies that provide
complementary services to manage the commercial relationship with you, e.g. to process yourpurchases: transport companies, payment platforms, digital communications services companies,
local distributors, or with other companies of THE NORMAL COMPANY Group to manage your doubts
or address your queries. We do not sell or trade your personal data nor will we transfer it without
your full knowledge and acceptance. Your data may only be transferred to partners who hostwebsites and to third parties who assist us in the design and use of the Website, the performance ofthe services or the analysis of the data collected who are required to maintain the confidentiality of
the information and have sufficient technical measures to guarantee it. Please note that some ofthese providers may be outside the EEA (European Economic Area). In this case, we inform you that if

we transfer your data we do so with all guarantees and security. For this purpose, we oversee thatthe level of legal protection of the countries of destination is adequate and accepted by theEuropean authorities. Likewise, when the situation requires it, the Standard Contractual Clauses
approved by the European Commission are applied.
Aside from these cases, we will only disclose your data when required to do so by law or judicial oradministrative authorities.
Confidentiality and duty of secrecy regarding the processing of your data
The same confidentiality required of third parties is what we at THE NORMAL COMPANY require of
the persons involved in the processing of your personal data. Any employee of THE NORMALCOMPANY will, at all times, observe secrecy regarding the personal data that they may becomeaware of in the performance of our activity. The duty of secrecy is an obligation for the NORMALCOMPANY, the members of the management and governing bodies, the persons hired under
Employment Law, and the professionals who provide services contracted under Commercial Law. It
also imposes an obligation on providers of goods and services and their employees, the processors
and their employees and to whom the processor subcontracts and their employees. The obligation of
secrecy survives after the termination of the employment or commercial relationship establishedwith THE NORMAL COMPANY, as well as after the termination of the employment, commercial, etc.,
contracts that link the employees and/or professionals with the Data Processor and the providers
that supply goods or provide services to THE NORMAL COMPANY.
Data security
THE NORMAL COMPANY has implemented systems, communication infrastructures, etc. in its
workplaces and commercial premises, with the security measures that the Personal Data Protection
regulations require. It has also adopted logical, physical, organisational, contractual, etc., measures
to prevent unauthorised access, destruction, modification, reproduction, disclosure, transmission or
re-use of the data by third parties.
Despite this, whenever you provide personal information on the internet, there is a risk that third
parties, whose control is beyond our reach, may intercept this information and use it. Even though at
THE NORMAL COMPANY we strive to protect personal information and your privacy, we cannot
guarantee the total security of information you disclose over the internet under your responsibility.
Likewise, we ask you to be responsible for the accuracy of the data provided for the smooth runningof our relationship. If you provide us with any personal data that wasn't yours (e.g. a shipping
address other than your own because you're not going to be home to receive an order; or the detailsof the person you would like to give a gift to using our E-Gift Card, you should let them know and be
responsible for them).
Data on minors
The services provided by THE NORMAL COMPANY are intended for adults in accordance with Spanish
law. At THE NORMAL COMPANY we assume that the individuals who provide the data using thedifferent channels we offer (email, web forms, etc.) are adults.
From THE NORMAL COMPANY we contact parents and legal guardians so that they are aware that it
is possible for their children to visit our website. Hence, we ask them to inform the children that

should any website ask them for any information and/or data of any kind, they first ask for theirauthorisation.
Because we are concerned about the safety of minors, when they try to send us their registration, it
will be rejected and we will inform them that we do not accept registrations from minors. We,
therefore, advise parents and guardians of minors to regularly check and control the use theirchildren make of email and other online activities.
We respect your rights
The current regulations on the Protection of Personal Data offer you a range of rights that you can
exercise whenever you deem it appropriate. You have the rights to access your personal data; torectify them if they are outdated or incorrect; to object to certain processing; to limit or delete them
if you no longer want us to process them; or their portability if technically possible. Finally, you havethe possibility of revoking your consent. You should be aware that there will be legal obligations that
temporarily prevent us from meeting your requests of which we would inform you should the caseshould arise.
To exercise your rights, you can write to:
C/ Cuartel 91, 07300, Inca, Majorca, Balearic Islands, Spain
Or by email: customercare@nnormal.com

Likewise, you can always go to the Supervisory Authority for Data Protection in your country byclickingonthefollowinglink:
https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm_____________________________________________________________________________At THE NORMAL COMPANY you have at your disposal different channels of communication with us
through our website or any other means of customer service, through which and, by providing yourdata, we can interact to offer you the best possible service.
Below, we detail the means wherethrough you can send us your data, the purposes for which we willprocess them, the legitimacy of the processing and any other information that is relevant to you.
Registration form and data for shipping purchases through the e-shop
In the event that you have registered with THE NORMAL COMPANY as a user to place an order, we
inform you that THE NORMAL COMPANY will use your data in order to identify you as such, keep you
registered on our website and offer you the information on the tracking of your order, as well as tosend you its receipt and the corresponding invoice. Likewise, we may use your data for quality
surveys or to offer you the necessary information with the services or products you have asked us
about\. We inform you that the legal basis for the lawfulness in the processing of data for these
purposes is your consent and the execution of the purchase contract or the pre-contractual
relationship. You can cancel your account by sending an email to customercare@nnormal.com.

THE NORMAL COMPANY will retain your data for the duration of the business or contractual
relationship and may maintain them once said relationship has ended due to legal obligations withthe corresponding administrative or judicial bodies.
The personal information you provide to us may be disclosed to credit reference or fraud prevention
agencies, which may keep a record of this information or if there are indications of fraud against you
or us, this processing may have consequences such as blocking the operation or even thecancellation of your account as a user. Likewise, and for the execution of the contract we may have totransfer them to banks, payment platforms or necessary auxiliary companies (logistics or transport,
for example) as we have previously informed you.
It is possible, however, that we have had access to an element of your personal data, without you
knowing, such as use by a third party of your address to send a product or in cases where you havebeen given a gift through our E-Gift Card, or you have been included in one of our incentive
programs. In these cases, you should not worry because we will only use them for that specificpurpose. If your experience after that has been as positive as we expect, you will always be able toregister as a user or customer to enjoy in the future the advantages of belonging to the family ofcustomers and followers of THE NORMAL COMPANY.
Commercial Marketing and Mailings
In the event that you have registered for any service to receive our newsletter or any othercommercial, promotional or corporate information from THE NORMAL COMPANY, we inform you that
THE NORMAL COMPANY will use the data for the sole purpose of keeping you informed of its activity
and so that you can benefit from our promotions, discounts, be the first to know about new products
or services or our new seasons. We inform you that THE NORMAL COMPANY may send you
information from THE NORMAL COMPANY, if it is considered that this information could be usefuland provided that is related to the products or services that we consider are of your interest.
Normally we will send you this information by email to the email address you have provided, but it
could also be sent by SMS or any other similar communication system (whatsapp, telegram or social
networks) offering you, at all times, the possibility of unsubscribing from these mailings quickly andeasily.
It is important that you know that this data processing, based on your browsing experience on our
websites when you access a product you have shown interest in, or based on your purchase history,
may involve an analysis of your profile as a user that will allow us to discover your preferences andtastes to be able to offer you information that is useful and interesting, thereby improving our
relationship with you.
We inform you that the legal basis for the lawfulness in the processing of data for this purpose is theexpress consent given or, in the event that you have made purchases through the website, in thelegitimate interest of THE NORMAL COMPANY to understand that it is beneficial for you to haveinformation about news, promotions and discounts through our Newsletter and offer you a better
experience as a user of our Website. We inform you that THE NORMAL COMPANY will retain yourdata for the duration of the informative subscription relationship and as long as you do not indicate
otherwise.
If you filled out the form on the launch of the nnormal brand that took place on March 23, 2022 on
Kilian Jornet's website, we hereby inform you that by checking the consent box, we are entitled to
inform you of the date, time and way in which you could access Kilian Jornet's communication, aswell as to keep you informed of the evolution and news of the Project. We also inform you that wewill not transfer your data to any third party except by legal obligation or by requirements of an
administrative or judicial authority.
Follow-up of races and other outdoor activities as well as raffles and promotions.
It is possible that you have signed up for a Whatsapp group organized by THE NORMAL COMPANY
and/or Kilian Jornet and/or one of the ambassadors to follow the most relevant news and events of
the races or outdoor activities in which we participate. If so, we must inform you that your personal
data will be used expressly for the purpose of keeping you up to date with the development of thesame, and that it will last for the duration of the race, activity or competition for which you haveregistered.
Likewise, we must inform you that if you have registered in our database through the forms we haveon our website for it, you can benefit by the mere fact of being registered and belong to ourcommunity, the possibility of being graced with any of the prizes that we draw after each race orcompetition. If for any reason you do not want to participate in any of the raffles, you only have to
unsubscribe.
The legitimacy with which we treat your data in the indicated treatments is your express consent andwe will keep them as long as you do not express your desire against.
Contact form and Customer Service.
You may have contacted us through the Contact Form on the website or through the customer
service in its different formats: telephone service, virtual chat... The personal data you provide us in
the existing forms will be used to resolve the query raised in the form or to inform you of the arrivalof your order. In all these cases, THE NORMAL COMPANY has the legitimacy to process your data byexpress consent provided in the form itself or, where appropriate, in pre-contractual measures. The
data will not be transferred to third parties. In addition, we inform you that the personal data willremain in the files of THE NORMAL COMPANY for as long as it is necessary to respond to yourrequest or until you unsubscribe from any services that we may offer you, if applicable, for a
maximum of one year regarding the query. We will always offer you the possibility to cancel yourdata in a simple manner.
Data relating to customers which are legal persons, self-employed persons and suppliers
In the event that you have provided your data as the contact person of a client company or supplieror as an individual business owner, either as a customer or as a supplier of any company that is partof THE NORMAL COMPANY, we inform you that THE NORMAL COMPANY will use the data exclusively
for the maintenance of the contractual or pre-contractual relationship and will not transfer them tothird parties. The data provided will be kept as long as the contractual relationship is maintained orfor the years necessary to comply with legal obligations. In addition, we inform you that as acustomer or supplier of THE NORMAL COMPANY, any company in the group may send youcommercial or corporate information through the means you have provided to us, including email,based on the legitimate interest regulated by the General Data Protection Regulation. Likewise, we
inform you that you can object to the processing of data for the sending of information of interest bysending an email to customercare@nnormal.com.

Complaints
In the event that you have made any complaint due to any circumstances to THE NORMAL COMPANY,
we inform you that THE NORMAL COMPANY will use the data exclusively to resolve your complaint.
The legitimate basis for the processing is the contractual relationship formalised with us as well ascompliance with current legislation on consumers and users. THE NORMAL COMPANY will nottransfer them to third parties. The data provided will be retained for the time necessary to comply
with legal obligations, until the object of your complaint has prescribed.
General Terms and Conditions of Contract
In the event that you have made a purchase or acquired any product in pre-sale, you can access our
General Terms and Conditions of Contract in the following link:
www.nnormal.com
Recommendation of websites
THE NORMAL COMPANY, when recommending or linking to a website, considers that it is of interest
to the user. THE NORMAL COMPANY does not have a supervisory obligation with respect to thewebsites it links to or recommends. They have been created by legal persons, individuals or entities
without legal personality outside THE NORMAL COMPANY. The latter does not intervene in their
management, nor does it finance them, nor does it decide regarding the incorporated content, nordoes it manage or participate in the services that the linked or recommended websites provide. THE
NORMAL COMPANY will cancel any link refraining from recommending the website when it has
reliable evidence that it and/or the services it provides are illegal or harm property or rights of third
parties susceptible to compensation. THE NORMAL COMPANY will not respond to any complaint
based on the content of a recommended or linked website.
Use of cookies
Click here for information on the use of cookies.
Likewise, when you visit our website, we collect the data known as "click trace" data (server address,
domain name, etc.). This information combined with what you've provided allows us to better
personalise your visits.
Validity and amendment of the Privacy Policy
The Privacy Policy established by THE NORMAL COMPANY is in force from the date of its publicationon the corresponding website; it has been reviewed and adapted and the user can archive and/or
reproduce it. THE NORMAL COMPANY is entitled to amend its Privacy Policy, adapt it to new rules,
regulations or guidelines, informing the user through its website.