after school @ Kspace

Private Tuition Policies for Parents
Private Tuition
Term and closure dates are in line with Kspace International Preschool-Kindergarten terms. During seasonal school periods
teachers must take annual leave, however we continue to offer many subjects for private tuition so your child may be able tocontinue study, possibly with another tutor. You will have the option to pause your tuition.
https://www.kspacetokyo.org/main/international/term-dates.php
Private lessons cannot be scheduled on closure dates at the school (please request calendar).
Sessions are generally booked and paid per full term or in blocks of 6 to 10 lessons in advance. In some cases Kspace may
allow smaller blocks of sessions if leading up to the term end.
Classes are in units of a least 1 hr (academic based) or 30 minutes (music based).
Sessions begin on the hour and not usually after the hour i.e. we can schedule for 2.00pm/3.00pm etc, but not to start at
2.10pm, 2.20pm etc.
Payments & Attendance
Payments must be made in full prior to attendance please. Attendance Payment should be two weeks in advance of classes, orby the payment deadline marked on your invoice.
1. Private Tuition is not a flexible attendance programme. Tutor time is booked as far in advance as possible and sessions arefor specific dates and set times. If students arrive late the missed period will deducted from the session, which will end at theagreed time.
2. Strictly 48 hours notice of cancellation must be given in writing please or the full session fee will be charged.
3. Private tuition fees cannot be refunded but can be credited towards another programme (within the same term preferably) if
we receive at least two calendar weeks in advance written notice of cancellation.
4. If more than 48 hours notice is given of non-attendance (directly to Management or via email only) a make-up class within
the term will be arranged and we work with parents to restructure. Please note that our teachers schedule for the make-up
may differ to your regular lessons or a different tutor might be offered.
5. Please notify us at the beginning of the booking (or at least two weeks in advance) of your holiday dates. In this case we will
not charge for absences. If you are travelling overseas, the student's classes can start once all householders follow our
mid-pandemic health and travel policy.
Sickness Absence
1. Unfortunately we cannot give make-ups or refunds if less than 48hrs notice is given for absence due to sickness.
NOTE: If a child has a contagious illness the Tokyo Met. Govt. and Kspace policy for contagious illness and disease will beadhered to and dates must be restructured accordingly, with a fixed 'stay away' period. Please kindly pass all details ofyour child's illness to us as early as possible.
2. We cannot accept students at the school with fevers or those who become unwell inside the school. We advise parents totake household temperatures before attending.
3. You may be called to collect your child immediately if we observe signs of sickness - the lesson will terminate and your childwill be isolated at the school until collected. The lesson fee may be charged.

Kspace International School, 5-13-39 Shirokanedai, Minato-ku, Tokyo, 108-0071, Japan | kspace@kspacetokyo.org | enquiries@kspacetokyo.org

after school @ Kspace

Private Tuition Policies for ParentsTutors
1. We will assign a tutor or you may choose a tutor and the subject/topic of study. We will do our best to offer the tutor of yourchoice and work within the chosen times.
2. We cannot guarantee that your child will always have the tutor of their choice and many tutors have limited openings andare booked terms in advance. We will inform you of alternative available teachers who suits your child's needs.
3. We will do our best to offer continuity but we ask parents to understand that this is not always possible. Staff members haveannual leave and must have the flexibility to take leave days and are occasionally off sick.
4. Occasionally we may need to change the time/day of your session. In this case we will do all that we can to give you notice
and work with you to arrange a new session. You will not be charged for the lesson that is missed - but we will move thesession fee to the newly arranged session. If you cannot reschedule, and it is due to Kspace cancelling, you will receive aservice in lieu or the session fee refunded or credited.
5. In the event that a tutor leaves Kspace we guarantee that your child will still follow appropriate learning material and also
work within the agreed curriculum for their subject. We will do all we can to inform you and give you the option to continue,
cancel or transfer fees.
ReportingPrivate tuition begins with a 60min to 120 mins paid observation and assessment. This results in a comprehensive written
overview of the student's incoming level. Following this the tutor will pass feedback related to the content covered in either
bullet or note form following each session.
We are unfortunately unable to organise any form of admissions style 'testing', interview role-play, or pass tutor comments
and opinions related to admissions eligibility (and chances of success) for guest visiting students (non Kspace InternationalSchool members).
There are no newsletters, videos, parent-teacher meetings or formal reports or PDF assessments produced for private
tuition single or block sessions.

Kspace International School, 5-13-39 Shirokanedai, Minato-ku, Tokyo, 108-0071, Japan | kspace@kspacetokyo.org | enquiries@kspacetokyo.org