Department Structure

Dept.
Manager

DeputyManagerAssistantDept. Manager

CustomerServicePart TwoAssistantDept. Manager

CustomerServicePart One

On-SiteOperation

DocumentHandling

WarehouseAreaOperation

Remarks: At present, there are 22 customer service, 9 on-site operations, 13 document handling, and 30 warehouse areaoperation, totaling 74.

Department Functions

1. Be guided bycustomer requirements2. Air importas the core3. Target for fullsupply chain services

Type of Business

Overseas business

Declaration and InspectionBargain and Storage

Value-added extension services(on behalf of certificate, etc.,)

Domestic air transport

Inland Transport Delivery

Type of Product

SGM, FORD, BMW

BOE-Beijing Oriental ElectronicsZTE Project

HENKEL, BAYER,SANOFIZARAHITECK SEMICONDUCTOR(WUXI)MCM，ARMANIBusiness Process(1) Logistical and documental flows

Delivery

Shipper and Forwarder

TerminalHandling

Consignee

COS Self-builtwarehouse

CargoManifestInformation

ManifestInformation

Business Process(2) Operation time of on-siteterminal area (general cargo)

N+4H

Flight landed

N+3H

N+10H

N+5ULD N+4H

N+12H

N+14H

N+6HULD N+5H

N+7HULD N+6H

REMARKS：N=Flight Landed=Our daily operating time

H=Unit Of Time：Hour=Ground terminal Commitment Time

Marking in red=Urgent Goods=Urgent operation timeBusiness Process(2) Operation time of on-siteterminal area (special cargo)EAL N+6HN+4H

EAL N+5H

N+3H

PACTL N+6H

Specialcargo

FLIGHT LANDEDREMARKS：N=FlightLandedH=Unit Of Time：HourMarking in red=Urgent Goods

EAL ground terminalhandling andmanifestconfirmation

PACTL N+5HSubmit the B/L handlingapplication to PACTL andreceiving the EDI info fromthem=Ground Terminal Commitment Time=Urgent operation timeOur Features and Advantages(1) Self-built warehouseAbout our warehouse:Covers an area of 24,000 square meters (one ofthe eight self-built warehouses at PVG)Storage area: 9,600 sq.m, two-layer structureBig South Shed: 1,500 sq.mSmall South shed: 800 sq.mTAPA warehouse: 518 sq.mAddress:No.618 Hai Tian Yi Road FirstCentralized Customs Warehousing Area ofShanghai.

Our Features and Advantages(2)

Figure above 1: Three-dimensional shelvesFigure above 2：Ball bearing rackFigure above 3：Whole Board LifterFigure above 4：Monitored systems of officebuildings and storage areas

Figure below 1: The middle warehouse on thesecond floor of the warehouseFigure below 2 ： East-West lift platformFigure below 3 ： Warehouse rampFigure below 4： Truck is being unloadedOur Features and Advantages(3) Warehouse operating system02

PrivatelyCustomizedoperating modules

Our Features and Advantages(4) Customs inspection lease a part of ourwarehouse area

Leased area：Storage：3127M2Including the internal warehouse（1442M2）Big South Shack（1276M2）Small South Shed（409M2）Field：5138M2Office area：1943.8M2

Image above: Customs Inspection Division and Inspection Area

Inspection process are more convenientand quick, and provide customers withbetter service experience.

Our Features and Advantages(5) COSCO self-built warehouse compared to therental warehouse1. Convenient and flexible operation

3. Stable and sustainablecooperation

2. Customized andreliable service

Our Features and Advantages(6) On-site operations

2:Timely flight tracking in accord with groundterminal operating time3：Special PassSole agent pass at PVG EAL side controlarea. And providing customers with a strongguarantee of charter flight operations.
。

1：COS staffs are responsible for eachground terminal at the airport

Our Features and Advantages(7) Outstanding Customs Service

AEO SeniorCertification

Customs sheet isissued by systemaccording to projectrequirement

A serviceProfessionalteam for c/c team aremore than 50 responsiblestaffsfor projectclients

Commodity preclassification

Promptinspectionprocess

Our Features and Advantages(8) Bonded logistics1. Characteristic products of specific market position, service content, etc.
Scope of business -- Multinational Collection Centre -- Allocate -- Reintegration -- LabelTax refunds onexport goods--After the goods enter into COSCO bonded warehouse, then tax can be refunded.

Import of materials--Customs registration only--no taxes, no permit licenses

Domestic sales--Paid the tax when the cargo imported

Cargo storage--There's no limited time

Storage Center forinternational cargo--Consolidation services of cargo for domestic and overseas markets

Our Features and Advantages(8) Bonded logistics

2. Simply draw a nodal flowchart for the product operationInbound2

Bonded truckair shipping

Foreign factory

ocean shippingRemarks：Special area refers to thebonded and export processing zone

Chinese market

Non-bondedzone

Domestic factory Non-bondedof general areatruckDomestic factoryof special areaOutbound16

Overseas market

10

Mutual rotation forbonded and non- 7Bonded zonebonded zone345

Non-bonded truck89

Air or OceanNon-bondedtruckChinese

airmarketshipping

Overseas market

oceanshipping

COSCO Free Trade Area WarehouseOur Features and Advantages(9) Company qualification

certification

Our Features and Advantages(10) Project Customization（1） Provide IT support, open cargo queryplatform, docking customer system.
·（2）Set up a project team quickly tomeet the customer need, formulatecorresponding SOP and better connectc/c, on-site and storage area. To solveproblems in time and improve the qualityof service.
（3）COSCO teams will be dispatched tocustomer factory according to requirement

Precision Instrument HandlingAirport pick-up Handling-Project Brief Introduction：

Precision instrument parking apron pick-up1. A mature operating team2. Professional transport fleet3. Standard operating procedures

Airport Control Zone PassContact UsMAWB CNEE：COSCO SHIPPING AIR FREIGHT(SHANGHAI) CO LTD. NO.618 HAI TIAN YIROADSHANGHAI,CHINACN USCI+9131000013227963X5TE:86-21-68359586 HUKUNPIC：Leyi

Tel: 68359567 Email: leyi@cosco-air.com.cn

Gu Jiawen Tel: 68358531 Email: gujw@cosco-air.com.cn

* The power of interpretation of the above contentsbelongs to us