THE NORMAL COMPANY ONLINE STORE TERMS AND CONDITIONSThis website (www.THE NORMAL COMPANY.com) is operated by THE NORMAL COMPANY SL(hereinafter “THE NORMAL COMPANY”, “we”, “our(s)”, “us”), a company incorporated under
Spanish law, with registered office at C/ Cuartel 91, 07300, Inca, Majorca, Balearic Islas, Spain,
registered in the Commercial Registry of Palma de Mallorca and with Tax ID No. B-16747958.
This website and the services related to it are available under the following Terms andConditions (“T&Cs”) applicable to all sales of the products offered through it (hereinafter“Products”), and together with the offer, the price and the description of them through said
website, and, where appropriate, the particular conditions of them included in this document,
govern your legal relationship with THE NORMAL COMPANY, composing the entire agreement
between both parties.
Please read the T&Cs carefully before placing orders on this website. We recommend that you
keep a copy of these T&Cs for future reference. The acceptance of these T&Cs by you is an
essential requirement in order to formalise any contractual relationship between you and THE
NORMAL COMPANY. If you do not agree with these T&Cs, do not access or use this website in
the future. For certain campaigns, offers or contests, additional terms and conditions will apply.
If you wish to participate in such campaign, offer or contest, you must comply with the terms
and conditions applicable to them. In case of contradiction between these terms andconditions and the T&Cs, the latter shall prevail.
In particular, we want you to pay attention to our policies related to the purchase conditions
set out in these T&Cs and our Privacy Policy. If you are a minor, you must inform your parents
or guardians about these T&Cs and the THE NORMAL COMPANY Privacy Policy. They must
express acceptance of the these prior to you using this website or the services on it. Onlyorders placed by persons of legal age are accepted.
THE NORMAL COMPANY reserves the right to rectify, modify and/or replace in whole or in part
this website, the information and materials contained therein, as well as the T&Cs. Check these
T&Cs periodically for possible changes or modifications.
Registration
In order to make purchases through our website you do not need to register. However, if you
want to receive exclusive benefits and custom services, you can create a THE NORMALCOMPANY Account here. Such benefits and services, explained here in detail, may be modified
from time to time to update them with new offers and/or promotions for you.
By registering, we ask that you provide us with true, accurate, current and complete
information in all respects. It is important for you to complete your profile in My Account. This
will facilitate your online purchases as well as help us to adapt and direct our communications
and offers to you. To edit your profile, go to My Account on THE NORMAL COMPANY.com, go to
My Profile and make the changes you want.

You may also want to review our Privacy Policy. Occasionally, we may change the registration
requirements, in which case you will be duly informed.
Right to purchase
With the formalisation of the purchase through our website, THE NORMAL COMPANY is
obliged to make the purchased Products available to you, upon payment by you of the priceindicated at the time of making the purchase.
When making a purchase through this website, you will be asked for your personal data.
Specifically, you will need to provide your real name, phone number, email address, delivery
address, and other requested information. You will also be asked to provide payment details
when ordering items, ensuring that the payment details you provide to us when ordering are
valid and correct, and confirming that you are the person mentioned in the billing information
you provide to us.
By placing an order, you expressly authorise us to carry out a verification of your data and,
when THE NORMAL COMPANY deems it necessary, to communicate or obtain information fromthird parties (including any updated information) about you, including but not limited to yourcredit card number, to validate it, obtain the initial authorisation of it and be able to authorise
the purchase operation.
Personal data
To find out how we will process your personal data, visit ourPrivacy Policy.
Purchase terms
Stock
The products shown on this website are only a selection from the THE NORMAL COMPANY
catalogue. This collection has been specially chosen for the THE NORMAL COMPANY online
store.
The availability of our products is in real time. Please note that items in the THE NORMALCOMPANY Bag are not reserved, and may be purchased by another customer. This means that
it is possible that some selected products are not in stock when you go to make the purchase. If
for any reason, once the purchase has been made there is no stock of the product purchased,
we will inform you by email and offer you the possibility to, if possible, wait until we replenish
the stock in which case we will offer you a new delivery date, or the refund of the amount paid
for the product together with, where appropriate, the shipping costs that you would have paid
for it.
Our products change every season.

Making a Purchase
THE NORMAL COMPANY uses the following purchase procedure:
You must select and add to the THE NORMAL COMPANY Bag the item(s) you want to purchaseby clicking on the THE NORMAL COMPANY Bag icon that appears on the website.
The THE NORMAL COMPANY Bag will include the reference number of the selected item(s),name, size and price (including VAT).
In the same bag, we will show you a list of the item(s) you have available to buy, and the total
price (including VAT and shipping costs). This is where you will be able to access your accountto process your order if you are already registered. If you are not, you can register or continue
with the purchase without needing to register.
Once the item(s) have been selected, you will be able to enter your promo code if you have it.
Please note that the offer code, its use, duration, possibility to accumulate other offers or not,and other characteristics of it will be subject to certain special conditions that will be indicatedto you at the time the code is provided.
Then you must click on “Confirm Purchase”. You must complete the order form. In this orderform you must indicate your personal data and payment information in order to process yourorder. Please note that all data must be completed correctly to avoid confusion and problems
when shipping the purchased item(s).
The verification of such data will be your sole and exclusive responsibility. THE NORMALCOMPANY will not be responsible for the errors and inaccuracies of the order if it had sent theProducts contained in the order confirmation.
Once you have reviewed your data and the order, you must read and accept the purchaseconditions and the privacy policy, and finally click on “Confirm Purchase”.
Order Confirmation
Once you have made your choice and issued the order, you will receive an email from THE
NORMAL COMPANY confirming that your order has been registered (order confirmation). Thisorder confirmation will include, but is not limited to, information regarding the identification of
the purchased item(s), the total price (including VAT and shipping costs) and delivery details.
If you make a mistake when placing your order, please contact our Customer Care team where
we will be happy to assist you. However, always make sure to review your order before
confirming your purchase. Before confirming, you have the option to edit the information you
have entered, such as the shipping or invoice address or your credit card details; you can alsochange or delete items included in your THE NORMAL COMPANY Bag.

If an error occurs in the message, it can be a temporary communication problem with the
network or an error when writing the email address provided. In both cases, please contact ourCustomer Care at customercare@nnormal.com. We reserve the right not to accept your orderif, for example, it is not possible to obtain payment authorisation, if shipping restrictions apply
to a particular item, or if the item is not in stock. If the latter occurs, we will inform you byemail and offer you the possibility to, if possible, wait until we replenish the stock in which casewe will offer you a new delivery time, or the refund of the amount paid for the producttogether with, where appropriate, the shipping costs that you would have paid for it.
Pricing Policy
The prices shown on this website are in Euros and include all applicable taxes, with the
exception of those that are expressly excluded. All prices and offers will correspond to thosepublished on the website. The price of the products displayed on this website at the time oforder confirmation will be valid, except in the case of typographical errors. THE NORMALCOMPANY shall not be liable for any special fees, customs duties or additional delivery costs.
The prices listed on the website cancel all those previously published and are valid at the timeof publication. THE NORMAL COMPANY reserves the right to change its retail prices at any
time, except for orders that have already been placed.
Payment Methods and Security
It is possible to place orders at any time, 24 hours a day, every day of the week.
As indicated on the payment page, THE NORMAL COMPANY will only accept payments made bycredit or debit cards, electronic payment systems, or bank transfer according to the availability
indicated on the payment page, according to the country to which the order is sent.
No other form of payment will be accepted, except for those mentioned above.
In the case of credit/debit card payment, you must confirm that the credit/debit card you areusing is yours or that the cardholder has authorised you to use it. Credit/debit card holders are
subject to validation and authorisation checks by their card issuer. If your card issuer declines
to authorise payment to THE NORMAL COMPANY, we will not be responsible for any delay indelivery.
We will do our best to make this website safe. In order to ensure the security of paymenttransactions, THE NORMAL COMPANY uses a secure payment system. This means that allsensitive data (e.g. credit card number and expiration date) is encrypted and transmitted
directly to a secure server, using Secure Socket Layer (SSL) technology.
Payments made through digital payment platforms, such as PAYPAL, will be directed to theappropriate page so that you can log in and pay through the secure services of those platforms.
The use of these services may entail additional costs arising from the fees charged by theseentities which must be paid by you. These costs will be indicated in each case, and always
before proceeding to confirm the purchase.
If you select the cash on delivery option, to confirm the booking of your products, it isnecessary to follow the steps indicated in the email that you will receive in your email within
the first 72 hours after purchase. Once this time has elapsed, the system will automaticallydelete your order. This payment system has a surcharge of €5 and may result in a delay indelivery of up to 2 more days.
If you select the Bank Transfer as the payment method, after the order is completed, theprocedure to be followed will appear on the screen, as well as the account number to which
the transfer must be made. Please note that your bank may charge you fees for sending such atransfer. If you choose this payment option, you will have 72 hours from the end of the order tomake the bank transfer. During those 72 hours the product of your order will be reserved. If we
do not receive confirmation of payment within this time, we will place the products back onsale and your order will be cancelled. The order will be sent on the first working day, from
Monday to Friday, from the confirmation of payment.
We will maintain, to the extent that we are entitled to do so, your order and payment details ina secure manner; however, in the absence of negligence on our part, we cannot be held
responsible for any losses you may suffer if a third party attempts to unauthorised access tothe information you provide when accessing this website or when ordering from this website.
THE NORMAL COMPANY will not assume responsibility for delays in the delivery of the goods
that arise from the lack of authorisation by the bank.
THE NORMAL COMPANY reserves the right to withhold any order for safety reasons. Affectedcustomers will be notified. We also reserve the right to cancel the order when we are unable toverify the shipping and/or billing details, in case this happens we will notify you. We also
reserve the right not to accept and/or cancel an order if we believe that the buyer wants toobtain the items for resale.
Purchase Limit
Final customers who wish to purchase more than 10 pairs of shoes should contact theCustomer Service Department of the THE NORMAL COMPANY online store, where they will begiven detailed information on purchase options. Those persons and entities described in
Section 1.a and 2.a of Article 14.4 of Directive 2006/112 will be considered as Customers or
End Consumers
THE NORMAL COMPANY does not permit the purchase of the Products offered through its
website for further resale. Thus, the accreditation obtained with the acquisition of the productis personal and non-transferable.

Purchase Characteristics
You may purchase any of our products offered through the website, regardless of yournationality or place of residence, but please note that we only ship to addresses located in thefollowing territories: European Union, Norway, Switzerland, United Kingdom, Andorra, USA and
Canada.
The items offered through this website are a selection of products from the THE NORMALCOMPANY collection and meet the same quality and warranty requirements as those sold in
THE NORMAL COMPANY stores.
Each product contains the following information·

Model name·

Model image

·

Sizes

·

Materials·

Price in Euros

THE NORMAL COMPANY aims to show the colour of its products as close as possible to theactual colour. However, the colour of the products may be subject to variations depending on
the monitor quality of your computer. For this reason, THE NORMAL COMPANY cannot
guarantee that the colour displayed on the monitor is an exact reproduction of the original. In
any case, upon receipt of the purchased product you can exercise your right of withdrawal,
return it or exchange it for another, without any justification.
Special offers and discounts will be valid until the indicated date or until there are no more
items in stock, whichever comes first.
Our products have a 3-year warranty for manufacturing defects, counting from the time inwhich the product is delivered. To make use of the warranty within the legal period of 3 years
following the delivery of the product, it will be essential to present the proof of purchase. You
can do this through the email address customercare@nnormal.com
The warranty does not cover those cases in which the wear or defect is caused by a misuse of
the product, or by deficiencies caused by negligence, blows, improper use or handling, ormaterials subjected to wear and tear due to normal use, as well as those cases in which someof the data of the warranty or proof of purchase and/or the product has been handled or
repaired by third parties outside THE NORMAL COMPANY.

In those cases that justify the use of the warranty, it will be opted for the repair, replacement of
the item, discount or return, in the legally established terms.
Deliveries and Insurance
THE NORMAL COMPANY secures each purchase during transit time until delivery at the
specified shipping address. All orders handled by THE NORMAL COMPANY are delivered by
reputable courier companies.
Orders will be processed once the order has been confirmed, the payment method validated orfrom the receipt of the payment in case of payment by bank transfer.
Delivery times will depend on the location of our warehouses in which the purchased productis located, the place where the shipment is to be made to, as well as the form of shipment you
choose.
The shipping costs will appear on the screen at the time of making the purchase together withthe estimated delivery time, and may vary depending on the shipping address and the specificmode of each order that has been chosen.
You can find out more about prices, delivery methods and shipping times here.
Deliveries will be made to the address you have provided, but please note that we only ship to
addresses located in the following territories: European Union, Norway, Switzerland, United
Kingdom, Andorra, USA and Canada.
All deliveries must be signed upon receipt. Once the receipt has been signed, the items will be
under your responsibility. We do not deliver to P.O. Boxes.
Deliveries may also be made in any of the THE NORMAL COMPANY stores operated by thecorresponding subsidiary of the THE NORMAL COMPANY Group.
No deliveries are made on Saturdays, Sundays or local, regional or national holidays.
In order to avoid problems with deliveries (incorrect addresses, person absent from theaddress) the corresponding form must be completed correctly, especially the box with thecontact telephone number.
From the moment you confirm your purchase, you can check the status of your order in theYour orders section. When your order has left the warehouse, we will send you an email
indicating the tracking number of the package assigned by the courier company for the deliveryof your item(s), so that you can check with them the status of the shipment. This allows you to
see where your order is at all times. You will also receive an email notification when your orderarrives at the chosen THE NORMAL COMPANY store. Orders consisting of multiple items can be
split to expedite shipping. In this case, we’ll send you an email to let you know.

We will notify you of any cause of force majeure that prevents or delays the delivery of the
product, with the proposal of a new delivery date without any responsibility for THE NORMALCOMPANY. Anyone who prevents the delivery of the order for reasons unrelated to any of theparties, by way of example but not limited to, strikes, war, health or other alerts, flood or othernatural catastrophe, lack or impossibility of supplying materials, must be understood as casesof force majeure.
THE NORMAL COMPANY will retain title to the items until payment is received.
Order Cancellation
You can cancel your order(s) at any time before it is shipped or before we have started
preparing it if it is a custom product. In both case, you will receive the full refund. If your order
has already been shipped (i.e. has already left the warehouse) you will have to wait untildelivery to be able to cancel the order, although such cancellation will be subject to the terms
and conditions established for withdrawals and returns (see section “Withdrawal, changes andreturns”). If your order is a custom product and has already begun to be prepared, you will not
be able to cancel, return or exchange it, except for manufacturing defects.
To cancel an order, go to the “Your Orders” section and enter the order number and the email
address used. The system will automatically show you the order details and if the “Cancel”
option appears, you must click on it to cancel the order. If this option does not appear, thismeans that your order has already left the warehouse or has begun to be prepared if it is acustom product and cannot be cancelled.
You can also contact our Customer Service to cancel your order by emailing
customercare@nnormal.com.
Withdrawal, Changes and Returns
Withdrawal
You have the right to withdraw from this contract within a period of fourteen (14) calendar
days without justification, except in the case that:- It is a personalised or custom-made product, in which case you acknowledge and accept that
due to the special characteristics of said products, you lose your right of withdrawal, return or
exchange.
- It is a sealed product that is not suitable for return for reasons of health protection or hygiene
and that has been unsealed after delivery, such as masks, cosmetics or personal hygiene
products.
The withdrawal period will expire on the fourteenth (14) calendar days of the day that you or athird party indicated by you, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, you must notify THE NORMAL COMPANY, at the address
below of your decision to withdraw from the contract through an unequivocal statement (forexample, a letter sent by post or email). You can use the template withdrawal form that you
can download HERE, although it is not mandatory to use it.
THE NORMAL COMPANY (att. E-shop), THE NORMAL COMPANY (ATT. ESHOP),
Polígono Industrial Fondos de L’estació
Barcelona Sur 2C-2D
08792 La Granada del Penedés(Barcelona). Spain.
Email: customercare@nnormal.com
To comply with the withdrawal period, you need to send the communication regarding theexercise by you of this right before the corresponding period expires.
Consequences of Withdrawal:
In the event of withdrawal by you, we will refund all payments we have received from you forthe purchase of the product, including the delivery costs (with the exception of the additionalcosts resulting from your choice of a delivery method other than the least expensive ordinary
delivery method we offer) without any undue delay and, in any case, no later than 14 calendar
days from the date on which you inform us of your decision to withdraw from this contract. We
will proceed to make such refund using the same means of payment that you have used for the
initial transaction, unless you have expressly provided otherwise; in any case, you will not incur
any expense as a result of the refund. We may withhold reimbursement until we have received
the goods, or until you have provided us with proof of return of the goods, whichever conditionis first met.
You can choose between us collecting the goods, in which case we will bear the costs ofreturning the goods, or to have the goods sent directly to the following address, in which case
you must assume the direct cost of returning the goods, and the return of the goods must be
made without any undue delay and, in any case, no later than 14 calendar days from the dateon which you communicated your decision to withdraw from the contract. The time limit shallbe deemed to have elapsed if you return the property before the expiry of the time limit.
THE NORMAL COMPANY (att. E-shop),Polígono Industrial Fondos de L’estació
Barcelona Sur 2C-2D
08792 La Granada del Penedés(Barcelona). Spain.

You will only be responsible for the decrease in value of the goods resulting from a handlingother than that necessary to establish the nature, characteristics and operation of the goods,
these must be returned in their original packaging, or if it is not possible in another of similar
characteristics and suitable for the transport of the product.

Exchanges and Returns
If when you receive your order you are not satisfied, you have a period of 30 days from thedate of receipt to return the product for any reason or exchange said item for another, except
in the case of a personalised or custom product, in which case you acknowledge and accept
that due to the special characteristics of said products, its return or exchange is not allowed; aswell as sealed products that are not suitable to be returned for reasons of health protection or
hygiene and that have been unsealed after delivery, such as masks, cosmetic products or
personal hygiene, which you can return or exchange if you open or unseal them.
To return or exchange an order, you will need to verify that the following conditions are met.
·

The product has not been used.

·
The product must be returned in the same condition in which it was shipped and whenpossible in its original packaging. If the original packaging is not available, it should be replacedwith one of similar size and capacity.
·
The product must be returned to our offices (see address below) within 30 days of receipt
of your order.
When you send items for return or exchange, the products should preferably be presented intheir original packaging, and will be sent by certified regular mail to the address indicatedbelow (and also during the return process). You can make the shipment through the couriercompany of your choice or through the company that THE NORMAL COMPANY makes available
to you for this, if you choose the second option you will only have to follow the steps explainedin www.nnormal.com, then the courier will go to collect the shipment, but please note that thisoption is only available for collection of products in the country where the purchase was made.
Changes and returns can be made through our online store, you must return the items to:
THE NORMAL COMPANY (att. E-shop),Polígono Industrial Fondos de L’estació
Barcelona Sur 2C-2D
08792 Granada del Penedés(Barcelona). Spain.

Refunds
To request a return of an item, please follow these steps:·

Enter the “Your Orders” section and enter the order number and the email address used.

·
The system will show you the order details and the return option. Click on this option andindicate the item(s) you wish to return.

THE NORMAL COMPANY will refund the amount you have paid for the item(s). If you request
the return within 14 calendar days following the day on which you or a third party authorizedby you other than the carrier acquired the material possession of the product, THE NORMALCOMPANY will refund the amounts paid, including the initial delivery costs (with the exceptionof the additional costs resulting from your choice of a mode of delivery other than the least
expensive mode of ordinary delivery offered by us), without undue delay and, in any event, nolater than 14 calendar days from the date on which we are informed of your decision to return
the product. We will proceed to carry out such refund using the same means of payment you
used for the purchase, unless you have expressly instructed us otherwise; in any case, you will
not incur any costs as a result of the refund. Notwithstanding the foregoing, we may withhold
the refund until we have received the Products, or until you provide us with proof of the returnof the Products, whichever condition is met first.
In no event shall THE NORMAL COMPANY be obligated to reimburse you for shipping costs
other than those incurred to the original delivery address or return costs from a destination
outside the territory from which the product was delivered.
You will only be liable for the diminished value of the goods resulting from handling other thanwhat is necessary to establish the nature, characteristics and functioning of the Products
purchased.
Since THE NORMAL COMPANY has a longer return period (30 days), if you wish to return anitem after the 14 calendar days following the day on which you received the items, but prior to
the expiration of the 30-day period, THE NORMAL COMPANY has the right to deduct the initialdelivery costs.
The direct costs of returning the item(s) must always be borne by the customer, except in theevent of a manufacturing or quality defect, where THE NORMAL COMPANY will be responsible
for the costs of returning the item(s).
If the item is returned as a result of a manufacturing or quality defect for which THE NORMALCOMPANY is responsible, we will refund the full amount within 10 business days. The payment
will be made automatically to the credit card or bank account indicated by the customer,
depending on the payment method that the latter has used.
In no case will shipments with freight collect will be accepted.
Exchanges
To request a change in size or model, please follow these steps:·

Enter the “My Orders” section and enter the order number and the email address used.

·The system will show you the order details and the exchange option. Click on this option
and indicate the item(s) you want to exchange, and select the reason why you want to makethe change.
In the case of exchanges, the buyer is responsible for all delivery and pick-up costs. In no casewill shipments with freight collect be accepted.
When we have received the item(s), we will send you the new size or item(s), using the same
service that was used for the original purchase.
Aftersales Support
Our Customer Service department has an aftersales service to help resolve any issues related
to our items or deliveries, offering customers a quick and efficient response.
Contact
For inquiries, questions, complaints or suggestions about your order or purchase online, please
send an email to: customercare@nnormal.com.
Intellectual Property Rights
All intellectual property rights (including copyright, patents, trademarks, trade names,
database and design rights) and all information and material (including all logos, graphics andsoftware) provided through this website are the property of THE NORMAL COMPANY or its
affiliates, or are used with the consent of the relevant rights holders, and are explicitly
reserved.
The use of this website and its contents, or the purchase of products through it, does not in any
case mean the granting of any right or assignment in relation to the copyright, designs,
trademarks and any other intellectual property rights related to the Content (as described in
the Content section, below), including the THE NORMAL COMPANY software and all HTML andother codes contained on this website and/or with the products purchased. Such Content,
including the trademarks of third parties, designs and intellectual property rights mentioned ordisplayed on this website, are protected by national intellectual property and other laws andprovisions of international treaties.
You have permission to use the Content only in the manner expressly authorised by THE
NORMAL COMPANY and/or a third party licensee. The reproduction or redistribution of theaforementioned Content is prohibited, and may constitute civil and criminal offences.
Notwithstanding the foregoing, copying and using the materials listed above to any otherserver, location, or medium for publication, reproduction, or distribution is expressly
prohibited.

Contents
In addition to the above-mentioned intellectual property rights, the Content is defined as allgraphics, photographs, including image, sound, music, video, audio or text rights to thiswebsite. THE NORMAL COMPANY makes every effort to ensure that the Content of the website
is accurate, up-to-date, complete and accurate or that the content does not contain defects,
errors and/or viruses. However, THE NORMAL COMPANY cannot guarantee the absence oferrors or omissions or that the content of the website is permanently updated. On the other
hand, THE NORMAL COMPANY reserves the right to interrupt accessibility to this website formaintenance or updating processes. We always recommend that all Internet users make surethat they have an antivirus installed.
Non-commercial use
This website is for personal and non-commercial use only. You may not modify, copy, distribute,transmit, display, transform, reproduce, publish, authorise, commercially exploit, create
derivative works of this, assign or sell the Content, software, products or services contained inthis website. You may not use this website, or any part of its Content, for commercial purposes,
including advertisements or advertising activities that generate profits on your own website.
Your Activity
You agree that you will be personally responsible for your use of this website and for all yourcommunication and activity on this website. If we find that you are or have been related toillegal activities, without respecting other users, or that the T&Cs have been breached, you will
be denied access to this website temporarily or permanently.
Limitation of Liability
In no event will THE NORMAL COMPANY be liable for direct or indirect losses, damages or
expenses, regardless of the manner in which they occurred, that may arise due to and/or
caused by the use of this website and/or the information or materials it contains, or as a resultof inaccessibility to this website.
The above clause does not exclude or limit the liability of THE NORMAL COMPANY in thosecases in which by law the liability cannot be excluded or limited.
Indemnification
At our request, you agree to fully indemnify us, defend us and hold us harmless when required,as well as our staff, directors, agents, affiliates, licensees and suppliers against all liabilities,
claims, expenses, damages and losses, including court fees that arise in the event that youviolate these T&Cs in any way, including in the event that another person accesses this website
using your account as a result of their action or inaction.
Partnerships
You acknowledge that there is no joint participation, partnership, employment relationship ordelegation between you and THE NORMAL COMPANY as a result of these T&Cs or the use ofthis website. You agree not to present yourself as a representative, proxy or employee of THE
NORMAL COMPANY, not making us responsible for representations, acts or omissions on yourpart.
No WaiverIf you breach the T&Cs and we do not take legal action against you, we may in any case use ourrights and remedies in any other situation where you breach the T&Cs.
Modification of the Terms
THE NORMAL COMPANY reserves the right to modify this agreement, when it deems it
appropriate or in order to adapt said texts to legislative or technological changes or theircontractual relationship with third parties. You will be conveniently informed of suchmodifications. These changes will not affect orders already placed at the time of the change orin process.
Partial Nullity
If any part of these conditions of employment is unlawful and therefore invalid, this shall notaffect the other provisions in accordance with the law. The parties undertake to renegotiate
those parts of the contracting conditions that are null and void and to incorporate them into
the rest of the contracting conditions.
Applicable Law and Dispute Resolution
These T&Cs shall be governed by and construed in accordance with Spanish law. The Parties
agree to settle any discrepancy or conflict out of court and only in the event that it is notpossible the parties will submit to the Courts and Tribunals that correspond by law. In the eventthat the User is considered a consumer and user, the Courts and Tribunals corresponding to the
User’s address will be competent to hear any discrepancy.
Our entity is affiliated to Confianza Online (non-profit association), registered in the National
Register of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle dela Palma 59, Bajo A., 28015 Madrid (Spain). For more information: www.confianzaonline.es.
Likewise, in compliance with the provisions of the Alternative Litigation Resolution Law, we
inform consumers that, as an affiliated entity and under the terms of the Code of Ethics, users

can turn to Confianza Online for the alternative resolution of any disputes(https://www.confianzaonline.es/como-reclamar/formulario-de-reclamaciones/). If these referto electronic transactions with consumers, or on data protection when they are related to thisarea, the complaints will be resolved by the Online Trust Mediation Committee, accredited forthe alternative resolution of consumer disputes. If the complaints concern digital advertising ordata protection related to this area, they will be submitted to the SELF-CONTROL Advertising
Jury.
We also remind you that you can access the European Union’s online dispute resolution
platformbyfollowing
this
link:
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.

©THE NORMAL COMPANY