SOLUTION OVERVIEW

OpenText High-Efficiency Managed Review
Achieve budget certainty, risk mitigation, cost-savings and better results

Ensure cost
predictability
with upfront, fixed
fee pricing

Today’s law department is expected to be high-performing
and accountable for costs—while reducing risk and achieving
optimal case results. Yet, document review associated withlitigation, investigations and regulatory compliance comprises
the majority—and most unpredictable part—of litigation

Achieve costsavings of up
to 80 percent

spend. When a legal matter surpasses the ability of in-house
legal staff to complete the review, part (or all) of the work is
usually divided between law firms and contract attorneys tomeet deadlines.

Mitigate risk
with measurably
higher accuracy
Improve workload
management

Despite promises of front-end cost reductions, this traditional approach achieves
the opposite. It puts a ceiling on the amount of possible cost savings, limits thespeed at which the review can be completed and leads to high risk—putting criticaldeadlines in jeopardy and increasing burden on the team. This approach also
misses the opportunity for greater cost savings, risk mitigation and improved time
management afforded by new technology and process options.
OpenText High-Efficiency Managed Review eliminates the trade-off between risk,
costs and stressful workloads that can make prioritizing projects and meeting
deadlines daunting. A full-service, outsourced solution, it combines proprietary
technology-assisted review based on continuous active (machine) learning (TAR2.0), highly trained and technically adept attorney reviewers and machine learning
experts to ensure the most efficient and cost-effective review with the best
possible results. The OpenText team manages the project from start to finish—
not just review, but also data management tasks, from processing, hosting andproduction—to free up resources and give you peace of mind with budget certainty,
speed and high-quality results.

“By partnering withOpenText, it has allowed
our attorneys to provide
cutting-edge legal services
at a fraction of the cost.
Utilizing the OpenText
continuous active learningtechnology in addition totheir talented document
review team, allows us
to save client financial
resources by quickly andmore accurately identifying
responsive documents.”
Robin E. Stewart
Head of eDiscovery, Litigator and Partner
Kutak Rock

Unlike other eDiscovery vendors, OpenText is incentivized to achieve the mostefficient review by looking at as few documents as possible—keeping costs low
while still achieving superior results.

Ensure cost predictability with upfront, fixed fee pricing
OpenText offers upfront, fixed fee pricing that eliminates the risk of cost overruns.
Experts scope out project parameters and requirements based on a sample of thedocument collection, ensuring cost certainty at the outset of a project.

Achieve cost savings of up to 80 percent
High-Efficiency Managed Review, which uses TAR 2.0, can reduce document review
costs by up to 80 percent compared to alternative review approaches, such as
keyword search. Savings are instantly realized by substantially reducing document
volumes for human review by prioritizing only a subset of relevant information.
By maximizing its TAR 2.0 technology and expertise, the OpenText team achieves
a remarkable average review efficiency of two to one. In other words, for every
two documents the team reviews, one is relevant, putting just a small fractionof documents in reviewers’ hands. Manual first-pass review can effectively beeliminated altogether, along with costs, risks and unwieldy workload.
Compare the efficiency of High-Efficiency Managed Review with linear document
review. This approach relies on keyword search, which averages nine nonresponsive documents to every responsive call, increasing costs five-fold forreviewing irrelevant information.

Mitigate risk with measurably higher accuracy
OpenText mitigates risk to measurably improve quality in two ways. First, the review
team is expert at optimizing the technology and is fully integrated with the productteam to ensure the best use of the features that make TAR 2.0 so powerful and its
review so efficient. Previously, inexperienced reviewers needed to quickly learn atool, cobble together workflows that are not repeatable from matter to matter andrely on keyword search, which is proven to be only 20 percent accurate.1 This is now
a thing of the past.
Second, the review team adheres to stringent procedures and quality control (QC)
processes that result in such high accuracy and consistency that clients can
reduce the typical outside counsel QC from 20 percent to just 5 percent or less.
OpenText delivers accurate, reliable coding throughout the review by adhering tobest practices:• Proven techniques for efficient QC, including individual sample QC• Use of error codes and feedback meetings• Subject matter expert (SME) QC review of coding calls
Quantitative benchmarks create measurable goalposts against which to evaluate
success, including recall and precision, and indicate when review objectives havebeen met and a review can end—eliminating wasteful time on additional review.

1 David C. Blair & M.E. Maron, An Evaluation of Retrieval Effectiveness for a Full-Text Document-Retrieval System.

OpenText High-Efficiency Managed Review

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Improve workload management“The OpenText review teamachieved a remarkable
review efficiency, looking
at just 133 documents
to find 100 responsive
ones and saving $400,000
in review costs.”
Global Corporation

To accelerate projects to meet tight deadlines or get to the facts quickly to evaluate
the merits of a case, High-Efficiency Managed Review is the best option fordelivering quality work product in a timely, efficient and cost-effective way. TheOpenText team gets corporations across the finish line faster and helps them know
more, know the case facts sooner, make better decisions and focus on the mostpressing priorities.

TAR consulting
TAR consultants are available to help guide the entire process.
They are industry experts with years of experience in thefield, often testifying before the court as an extension ofOpenText clients.

About OpenText
OpenText, The Information Company, enables organizations to gain insight throughmarket leading information management solutions, on-premises or in the cloud. For
more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit: opentext.com.

Connect with us:• OpenText CEO Mark Barrenechea’s blog
• Twitter | LinkedIn

opentext.com/contact
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