eBOOK

Three supply chain
problems you didn’t
think could be fixed

Remove these roadblocks and scale
your operation to greatness

Content
What took so long?

3

Onboarding and offboarding suppliers

4Gain visibility into supplier changes

5

Cross-functional collaboration

6

Bringing it all together

7

A platform for success8

2/8

Three supply chain problems you didn’t think could be fixedWhat took so long?
Board-level strategies to revitalize supply chains are running into operational roadblocks. Processes that underpin supplieronboarding and access, once regarded as being “good enough,” “nice to have,” or “cost prohibitive” have been failing under
the weight of supply chain expansion and consolidation. The result: delayed time to value, cost avoidance and risk mitigation.
Every collaborative trading partner represents
cost avoidance, and a lot of it. But manual
onboarding processes and increased partner
activity are delaying onboarding partners—andthe cost they avoid.

Vendors
Supplier

Joint Ventures
Service Providers

93%

66%

43%

28%

59%

Downstream

Enterprise

Upstream

Add to that the increase in auditor interest tomonitor third-party access, plus CEO mandatesfor cross-functional collaboration.
As a proven global collaboration platform,
OpenText™ Active Access solves these and otherpainful issues that reduce supply chain value:• Onboarding and offboarding suppliers

supply chains adding new
sources and regionsof Partners claim Customer
systems impede productivity

outsourcing non-corefunctionsforego first-choice digitalproject – security cost

AgentsDealers
Distributors
Customers

43%

reinvent operating
modelsbreached due to “trusted”
third-party incident• Visibility into supplier changes• Cross-functional collaboration

3/8

Three supply chain problems you didn’t think could be fixedOnboarding and offboarding suppliers
One of the largest sources of pain and cost in value chains is supplier lifecycle management: onboarding, ongoing change andoffboarding. The disjointed and often manual processes that support each of these stages do not scale. When demand exceeds capacity,
flows stop flowing. Learn how to automate these processes and reallocate precious budget.

Onboarding

Monitoring/Ongoing change

Offboarding

Innovative solutions for supplier onboarding,monitoring ongoing changes and offboarding.

Delegate day-to-day user administration and accessrecertification activities to suppliers. Gain visibility.
Eliminate massive costs.

Departing users: revoking access for an identity
triggers automated deprovisioning across all
affected systems. Reports provide proof that user
access was revoked.

Register

Qualify• Self-service/
Walk-up• Invite• Collect• Verify• Fill-in• Aggregate• Ts & Cs

Stop themadness.
4/8

Enroll• JIT (FirstFederation)• Self-service/
Walk-up• Bulk• Migrate• Auto-populate
attributes• Integratewith SoA

Three supply chain problems you didn’t think could be fixed

Departing organizationsAdd partners
without adding
resources.

Organization entities are easily
deprovisioned. If being sold to anothersupplier within the ecosystem, accessis transferred to the new organizations,
without having to re-onboard the entity.

Withouta trace.

Gain visibility into supplier changes
Undetected changes in master supplier and partner data cansend operations sideways—delayed delivery, unnecessary cost,
data breach from unauthorized access and more. Point-in-timeassessments and manual spot checks are “too little, too late.”
OpenText Active Access creates visibility into every trading partner using
the platform’s delegated administration capability, a comprehensive
security framework that transfers select organization and user management
responsibilities to the trading partner. Automatically monitor and respondto changes in partner organizations to avoid disruption from out-of-sync
master data.
For example, a global automotive manufacturer automatically detected andresponded to 18,000 master data discrepancies in their supplier ecosystem
within a 12-month period, ranging from an address change to a full buy-out.

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Three supply chain problems you didn’t think could be fixed

These things happen every day.
Can you detect these changes in your supplier ecosystem?

New location

Update location

Remove location

Automated/Assisted master data changes*

JV/Partial selloff

Cross-functional collaboration
Weak cross-functional collaboration is one of the Top 5 barriers to supply chain success. Functional application suites
and platform-specific portals create information silos, holding back supply chains back from deriving high-value insights
and gaining a competitive advantage.
Eliminate silos and extend cross-functional, collaborative business processes across any community. Connect the right people and teamswith the right information. Use built-in tools to create X/F insights and create new processes that cut across silos.

6/8

Three supply chain problems you didn’t think could be fixedBringing it all together
OpenText Active Access removes obstacles that prevent supply chains from thriving in the digital age. Drive top-line growth and bottomline efficiencies by securely connecting suppliers, partners, distributors and other trading partners to end-to-end collaborative businessprocesses. Also, the internal investment to increase collaboration, speed and security across a global supply chain is amazingly small.
Customers typically allocate two-to-three FTE.

Single sign-on
Content management
Realtime communications
Reporting & Analytics
Governance/Compliance
Lifecycle management
Secure file exchange

7/8

Three supply chain problems you didn’t think could be fixedA platform for success
There are many portal products on the market, but none purpose-built to secure collaboration andengagement across global supply chains. Analysts tell us there’s no other vendor that can do what
OpenText does—at scale.

Active Access has
been battle tested
for more than
20 years by some ofthe world’s largest
supply chains.
And it shows.
Please contact us
to learn more or torequest a call.

Supplier Portal »8/8

Supplier identity and access management »Three supply chain problems you didn’t think could be fixed

About OpenText
OpenText, The Information Company,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information aboutOpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.

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01/23 | 21995.EN