Forescout End-of-Life Policy1
Forescout strives to deliver innovative products that create value for our customers, and as such periodically releases new products orproduct versions. Therefore, as part of a product’s lifecycle, older product versions eventually reach their natural end of life. It is
Forescout’s goal to make this process as transparent as possible to our customers and partners, thereby enabling them to plan forupgrades, migrations and purchases associated with their Forescout environment.
This end-of-life policy (“EOL Policy”) outlines the Product support lifecycle and guidelines for the Forescout product line (excluding thirdparty products made available to Customers by Forescout) as may be further described by and subject to Forescout’s Documentation.
This EOL Policy applies only to Software and Products, including hardware Appliances, under a valid maintenance and supportagreement (“Support Services”) and Cloud Services that include Support Services. Forescout reserves the right to modify this EOL
Policy at any time upon notice through the Customer Portal, or by email notification to Customer or its Forescout Partner (“EOLNotification Date”). No subscriptions, term-based licenses or Cloud Services (including renewals) with a Term extending beyond theLast Day of Support will be sold after the EOL Notification Date.
Software compatibility with third-party products is documented in the Compatibility Matrix portal. Capitalized terms used but not
defined herein shall have the meaning set forth in Forescout’s End User License Agreement as set forth here:
https://www.forescout.com/company/legal/eula/.

Hardware Support Lifecycle••••••

Forescout will provide a replacement for any defective Forescout-branded hardware Appliance or its components for five (5) years
from the original Appliance Shipment Date, except that, with respect to the FS-HW-4130-OT and FS-HW-4130-IT Appliances,Forescout will only provide a replacement for any defective Appliance or its components for three (3) years from the Shipment
Date (“Support Period”). With respect to the FS-HW-2130 and the FS-HW-MDX600S sensors, Forescout will provide a replacement
for the defective hardware Appliance for three (3) years from the Support Period. The clock for the Support Period will not reset
upon Customer’s receipt of a replacement sensor via RMA.
At its sole discretion, Forescout will replace any defective Appliance with a similar or functionally equivalent (new orreconditioned) replacement.
Excluding the exceptions set forth in this EOL Policy, Forescout will provide warranty support for a hardware Appliance during theSupport Period.
Forescout will provide reasonable notice of the End of Sale (“EOS”) date for a hardware Appliance. The EOS date refers to thedate after which Customer may no longer purchase a particular hardware Appliance or sensor. Forescout may also choose todesignate a last supported Software version for any EOS hardware Appliance or sensor, or support may be offered at a limited
support level, as set forth in Forescout’s Software Support Policy.
Support for Software installed on a hardware Appliance or sensor will be subject to the EOL Policy for the version of the Software
Customer chooses to install. Customers may be required to update to newer versions of the installed Software to receive
continued software support.
Exceptions are at the sole discretion of Forescout and documented on the Forescout End-of-Life website athttps://www.forescout.com/support-hub/end-of-life/.

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Software Support Lifecycle••••

Forescout will provide technical assistance, Software updates and upgrades, bug fixes, and workarounds for bugs. With respect
to the FS-HW-2130 and the FS- HW-MDX600S sensors, Customer must purchase a Support Services contract for the software thatis licensed for the sensors, in order to obtain warranty support Software updates and upgrades, bug fixes, and workarounds forbugs.
Definitions of the Severity levels are located here.
Forescout general availability (“GA”) Software feature releases are numbered x.y.z, where “x” and “y” represent major andminor feature releases, and “z” represents interim releases.
Maintenance releases, if necessary, are designated with a fourth position “n” and consist of hotfixes required sooner than aninterim release is made available. Neither interim nor maintenance releases are included in the determination of a Softwarefeature release’s end-of- life schedule.

•For the Forescout proprietary Software: Forescout will provide full support of the GA Software major and minor feature releases
for twenty-four (24) months following the initial date of release (“Full Support”). Full Support includes support of a certain featureversion, which includes investigation, troubleshooting, workarounds, bug fixes and security vulnerability fixes. Fixes may require
customer to upgrade the Software.

•Full Support for Software feature releases are comprised of updates, fixes, and enhancements delivered in a single installable
package. Full Support provides Severity 1, 2, 3 and 4 field bug and security vulnerability fixes that are delivered through major orminor releases.

•••••

•

Limited support provides Severity 1 and 2 field bug and security vulnerability fixes that are delivered mainly through hotfixes foran additional twelve (12) months after the end of Full Support (“Limited Support”).
Interim releases may be provided to consolidate hotfix and small feature updates outside of a major/minor release (“InterimRelease”). Interim Releases (including but not limited to hotfixes) may be delivered during the Full Support or Limited Support
periods but do not extend the overall end-of-life support period.
Software updates will end at the end of Limited Support, thirty-six (36) months after the last major/minor Software feature release
GA date (“Last Day of Support”).
A current Software version is defined as the most recent release of the Forescout proprietary Software. Feature enhancements
will only be provided in the current Software version.
eyeExtend Modules: As part of the Forescout proprietary Software, we offer eyeExtend modules that are available at an additionalcost. Forescout supports module versions certified to work with currently supported Forescout Software releases as identified in
the Documentation and Forescout Compatibility Matrix. At the time a Forescout proprietary Software version reaches end-oflife, any eyeExtend module running solely on that version of the Software will also reach end of life. At Forescout’s sole discretion,
and with reasonable notice, the support of eyeExtend modules may be further limited, as required.
In addition, third-party vendor changes to the availability or support for features of third-party products that integrate with aneyeExtend module may result in the reduction or elimination of maintenance and support for the third-party product. Forescout
may also choose to end-of-life an eyeExtend module due to market demand or technical feasibility, and in doing so will makereasonable efforts to notify impacted customers. eyeExtend Modules will be supported for twelve (12) months from the posted
end-of-life date for the affected module.

Credits
If Customer has prepaid a fee for Usage Rights to Cloud Services that become EOL before the expiration of the Term, Forescout will use
commercially reasonable efforts to transition Customer to a substantially similar Product. If Forescout does not have a substantiallysimilar Product, then Forescout will credit Customer or its Forescout Partner, as applicable, for any unused portion of the prepaid fee for
the Products declared EOL (“EOL Credit”). The EOL Credit will be calculated from the last date the applicable Product is available to thelast date of the applicable Term. Such EOL Credit can be applied towards the future purchase of Products.

Compatibility Matrix Validation
Forescout provides a Compatibility Matrix portal to list the third-party hardware and software products that have been validated foraccess from our proprietary Software. Because they are built and maintained by third-party vendors, thus out of Forescout’s control,
we will apply the same EOL Policies as we do for our Software (36-month maximum) or 2 major vendor releases, unless the vendor has
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declared the product end of life (by their published definition). At the third-party vendor’s end-of-life we will also discontinue
support for the applicable Forescout Hardware and/or Software. We will continue to list the third-party device or software at thelevel last published in an Archive section of our Compatibility Matrix but will no longer test for compatibility.
3rd Party Software Status

Support Level

Current software/firmware

Active support

Software/firmware not EOL, yet >36
months since release

Active support of 2 major versions

Vendor software/firmware at EOL

No support, archive in Compatibility Matrix

A list of currently supported Forescout Software feature releases and accompanying end of support dates (if applicable) is available
here. A Compatibility Matrix that lists which versions of third-party hardware and software that are validated for integration withcurrently supported Forescout feature releases is available here.

For Forescout’s prior End of Life Policy please click here:
eol-policy/september-28-2022
1Learn more at Forescout.com
Forescout Technologies, Inc.
2400 Dallas Parkway, Suite 230
Plano, TX 75093 USA

Toll-Free (US) 1-866-377-8771
Tel (Intl) +1-408-213-3191
Support 1-708-237-6591

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https://www.forescout.com/company/legal/forescout-end-of-life-© 2023 Forescout Technologies, Inc. All rights reserved. Forescout Technologies,
is a Delaware corporation. A list of trademarks and patents is available atwww.forescout.com/company/legal/intellectual-property-patents-trademarks. Other
brands, products or service names may be trademarks or service marks of their
Respective owners.

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