University of Michigan Health-West Case Study

University of Michigan
Health-West Secures 100+
Connected Device Types
Across 26 Locations
Quick andefficient deployment
covering dozens ofdistributed sites

115

More thandifferent types ofdevices identified
and classified

Customized
reports for IT,
Biomed, Complianceand Executives

Highlighted

security issues related
to ePHI, patient safety
and internet exposure

Challenge
Summary
University of Michigan
Health-West is an
integrated healthcare
system offering expert,
award-winning care that’s
accessible and convenient,with a personal touch. It
includes more than 26
locations across Wyomingand Michigan including
hospitals, heart and vascularservices, physician offices,a cancer center and more.

“We were looking for a solution that provided in-depth
visibility and real-time discovery mapping of all connected
medical and IoT devices. This was the first, yet critical step
as we rolled out a comprehensive healthcare IoT security
strategy with Forescout.”—

Miguel Hernandez, Security Analyst, University of Michigan Health-West

As University of Michigan Health-West continues to move to a more digital,
connected, and interoperable infrastructure, they needed a solution thatwas able to:
X

Maintain a real-time, automatic connected device inventory• What are all of the connected devices (medical devices, IoT, IT and OT)?
• Where are all of the connected assets?
• Which type of risk is associated with each device?

X

Agentlessly protect unmanaged devices that were unprotected by
AV/EDR solutions

X

Detect threats in real time (e.g., east-west traffic)

X

Automatically track medical device recalls

X

Gain insight into device utilization metrics

Solution
Forescout Medical Device Security was exactly the solution University of Michigan
Health-West needed to identify, categorize and secure all connected medical andIoT devices. Deployment was quick and University of Michigan Health-West wasable to gain visibility and insight into the connected devices on their network.

1University of Michigan Health-West Case Study“We joined forces
with Forescout to help
ensure patient safety
and improved care with
360-degree visibility andsecurity into all of ourconnected technologies.”—

Miguel Hernandez, Security Analyst,
University of Michigan Health-WestThe centralized installation required only two sensors, and the cloud-based web
console allowed for highly distributed facility coverage.
Now, University of Michigan Health-West is able to get full discovery and profilesof all the connected (managed and unmanaged) devices in their network, whether
medical devices, IoT, workstations, mobile and more. Each connected asset had arisk profile created, and any malicious activity detected provides customized alerts
to the security team.
The University of Michigan Health-West team takes advantage of Forescout
Medical Device Security’s comprehensive dashboards and reports for clinicalnetwork and medical device security, helping the IT and security teams to shareinformation and collaborate more than they had in the past.

Results
The solution provided different importance to different teams at University ofMichigan Health-West. The real value is in everyone being able to access a single
source of truth but see it in a way that is specifically relevant to their role.

TEAMVALUE

Executive teamand Board

IT Networking/
Security teams

BioMed/Clinical Technicians▶

Device utilization analytics▶

Optimize incident response▶

Business value dashboards▶

Device risk management▶

Active vulnerability scanning optimization▶

Real time asset discovery▶

Updated CMDB▶

Network segmentation planning▶

Threat detection▶

Recall notifications▶

Streamlined patch management▶

MDS2 validation▶

Device location▶

Device data flow▶

Vulnerability and recall management

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