Application Performance Monitoring
Easily Monitor the Availability & Performance of Business-Critical Applications
DATA SHEETMONITOR CRITICALAPPLICATIONS
Get alerts when problems occur,quickly identify root cause, andrestore application performance levels
to support your business, meet yourusers’ expectations and comply with
Service Level Agreements (SLAs).
You can find Progress certified andcustomer-created application profiles
on the WhatsUp Gold Community
portal:https://community.progress.com/s/
topic/0TO4Q00000026HRWAY/wugapm-profiles)

Application Performance Monitoring is available as an add-on toWhatsUp® Gold’s Premium, MSP and Distributed editions and is included inthe Total Plus edition.

Monitor Commercial Applications
Turnkey application profiles let you easily monitor availability and performance of Linuxsystems, Apache web servers (Linux or Microsoft based), popular Microsoft applications suchas Exchange, SharePoint®, Dynamics, Lync®, SQL Server®, DNS, Internet Information Services(IIS), Active Directory®, and Hyper-V®. All profiles follow Microsoft’s monitoring best-practices
specifying how the application should be monitored and what actions you can take when theapplication or a monitored component changes state. You can even customize our certified
application profiles with a one click copy and edit function.

Monitor In-house Applications
Quickly generate custom application profiles and modify existing profiles to meet your specificmonitoring needs with an intuitive profile development utility. WhatsUp Gold discovers andpresents a menu of all services and processes available on a target server. To monitor detailed
performance metrics, our MIB browser provides access to thousands of SNMP objects and theWMI library that contains thousands of Windows® performance metrics.

Monitor End-user Performanceand SLA Compliance
Deliver the performance demanded by your users and meet the SLAs imposed by your businessowners. Receive early warning when users are experiencing poor response times. Measure
end-to-end response times using Progress iMacros and iDrone software extensions to create
monitoring scripts to run anywhere in your network.

Advanced State Monitoring
Control the definition and monitoring of application states and how SLAs are calculated toeliminate false indictments on SLA failures. Configure multiple application states – up, warning,down, maintenance, and unknown and set threshold values for each. For example, set a warningstate threshold at 80 percent utilization and a separate down state at 90 percent so you canproactively respond to performance problems. Define critical and non-critical application
components to distinguish between components whose down states should or should not impact
SLAs. Define, monitor and get alerts on component and application-level dependencies such as
IIS as a monitored component of SharePoint.

Action Policies and Alerting
When a monitored component or application changes its state, you can create multi-step Action
Policies. Action Policies can include issuing alerts via text or email, capturing events to a log
file, or self-healing actions such as re-starting an application service or initiating a PowerShell
script. For example, when an application goes into a down state, you can specify an action paththat immediately writes a log entry, kicks off an action script to reboot the system five minutes
later, and sends an email notification ten minutes after that. You can define attributes to easily
keep track of important configuration and settings information about your applications andsystems. Take advantage of powerful percent variables in your action policies and component
configurations, such as passing key information about your applications in email alert notification.
You can also define blackout policies for alerts and actions. For example, you can create anapplication specific blackout policy that suspends alerting on weekdays between 9 PM and 6 AM.

Reporting
Leverage an Application Performance Monitoring Dashboard designed to help quickly identify
the root cause of problems and identify trends that can affect future performance.
• Assess the health of all applications with the Current Status Dashboard, then select anapplication for drill-down analysis.
• Leverage Historical Status Reports to drill down and analyze application performance
problems over a period of time and identify difficult-to-diagnose, intermittent performance
problems such as memory leaks and URI cache failures.
• Report chronic problems with our Component Summary Dashboard that details all
monitored components for an application, including the percentage of time spent indifferent states.
• The State Change Log keeps a running tally of all state changes at the application andcomponent level to anticipate potential problems.

For a Free Trial Please Visit:www.whatsupgold.com/trial

About Progress
Progress (NASDAQ: PRGS) provides the leading products to develop, deploy and manage high-impact businessapplications. Our comprehensive product stack is designed to make technology teams more productive and we have a
deep commitment to the open source community. With Progress, organizations can accelerate the creation and deliveryof strategic business applications, automate the process by which apps are configured, deployed and scaled, and makecritical data and content more accessible and secure —leading to competitive differentiation and business success. Over1,700 independent software vendors, 100,000+ enterprise customers, and a three-million-strong developer community
rely on Progress to power their applications. Learn about Progress at www.progress.com or +1-800-477-6473.
© 2021 Progress Software Corporation and/or its subsidiaries or affiliates.All rights reserved. Rev 2021/08 RITM0129379

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