Data protection policy
Last updated 06.07.2022
Capitalised terms are defined in the Terms of Service of the Platform.
When you browse the ManoMano and ManoManoPro Platforms and use the online
sales Services offered there, personal data about you is collected and processed by ourdepartments.
The purpose of this data protection policy is to inform you about:● how we collect and process your personal data;● the cookies we place on your browsing device.

I. YOUR PERSONAL DATA
1. Who is the data controller?
The data controller is the person who determines the purposes and means ofprocessing, namely the objective and how we achieve it.

Colibri SAS - ManoMano: data controller for the use of the Platform
and the Services offered there
Colibri SAS - ManoMano, registered on Paris Trade and Companies Register under
number 752 979 930, represented by Mr Christian Raison as Chief Executive Officer,
having its registered office at 52 Rue Bayen 75017 Paris, publishes the Platform.
In this context, we collect and process your personal data as a data controller during
your browsing on the Platform and use the Services offered there.

Colibri SAS - ManoMano & Sellers: joint data controllers for the
management of your Orders
Your personal data collected for the fulfilment of your Orders placed on the ManoMano
Platform is jointly processed by the company Colibri SAS - ManoMano, the company
that operates the Platform, and by each Seller with which you place an Order.

12. Why do we process your personal data and on what legal
basis?
PurposeAccess and browsing on the Platform

Legal Basis
execution of the contract

Management of your Orders placed via the Platform (connection performancewith Sellers, delivery, customer service, after-sales service, etc.)
contracts

Payment in one or more instalments

of

sales

execution of the contract

Save your credit/debit card information (except the cryptogram) obtaining consent
with our secure payment service provider, to facilitate your futurepurchases on the Platform

Detecting, preventing and combating fraudulent and illegal activities ManoMano'son the Platform
interest

legitimate

Recording exchanges between the User and the customer service, ManoMano's
the Seller or the Experts by email, chat or telephone to improve our interest
Services, train our teams and manage the customer and prospective
relationshiplegitimate

Customer relationship management via social networks

ManoMano's
interest

legitimate

Analysing your browsing on the Platform to improve our services

ManoMano's
interest

legitimate

Carrying out statistical studies on the use of our Platform and ManoMano'sServicesinterest

legitimate

Collecting and managing reviews on Products, Services and ManoMano's
customer service performanceinterest

legitimate

Conducting surveys and questionnaires to improve our Platform obtaining consent
and Services

Organising contests

obtaining consent

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Sales prospecting by email and/or SMS

ManoMano’s
legitimate
interest for a customer on asimilar product or service orobtaining consent

Personalised advertising based on your browsing, your profile and obtaining consent
information you have provided to us

Displaying the contents of the Personalised Platform based on your obtaining consent
browsing, your profile, information you have provided

Management of requests for right of access, rectification and legal obligation
objection

3. What personal data do we process about you?
We collect and process:● personal data you have entered on our Platform, in particular when creating
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your Personal Account or Guest Account (email, surname, first name, address,
telephone number, password, etc.);
information relating to the Orders you place on the Platform (productpurchased, transaction number, delivery address, etc.);
information about your means of payment (credit card number, credit card
expiry date, visual cryptogram). Only our secure payment service provider hasaccess to the visual cryptogram;
information you provide to us when you contact customer service, Experts or the
Seller via the Platform (content of exchanges, nature of the complaint, etc.);
your login and browsing data on the Platform (IP address, value in euros andbasket contents, products and pages you have viewed or searched for, URL of
the landing page and previous URL of the website from which you arrived);data on emails we send to you for statistical purposes and sales prospecting;information you provide when you leave a review;
information about our advertisements you view;
information you provide when participating in promotional operations, surveys
and questionnaires, contests or events we organise.

As part of the ManoManoPro Platform, we collect and process personal data you haveentered and/or transmitted to register on the ManoManoPro Platform and benefit fromthe specific services reserved for Building Professionals.

4. How long do we keep your personal data?
As a first step, we keep your personal data in our active database (i.e. the data isaccessible by the ManoMano departments in charge of processing current matters) for
the following periods:

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● if you have never placed an Order on our Website: we retain your personal data
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for sales purposes for three years from your last contact with ManoMano(i.e. from the last time you clicked on a hyperlink contained in an email);
if you have placed an Order on our Website: we retain your personal data forthree years from the end of your sales relationship with ManoMano. The
end of your sales relationship corresponds to your last Order on the Platform or,if this date is later, your last contact with ManoMano (namely, your lastconnection to your Personal Account/Guest Account or your last telephone
call/email/chat with ManoMano);
When you save your credit/debit card in your customer account, we will retain
your card details (excluding the cryptogram) as long as you maintain yourconsent (you can delete your saved credit/debit card(s) in your customer
account).
we keep your data relating to your requests for access, rectification, erasure,portability, limitation and opposition for three years from the exercise of yourright;
we keep the data collected via the audience measurement trackers exempt fromconsent for 25 months after placing the tracker on the connection device;
your reviews of Products are posted on the Platform until you ask for them to be
removed.

At the end of these periods, we archive your personal data for an additional period in
our intermediate archiving database (meaning data can only be consulted on an ad
hoc and justified basis by specifically authorised ManoMano departments), (i) as
evidence in the event of a dispute (five years) and (ii) to comply with our legal and tax
archiving obligations in force (ten years).
At the end of this additional period, your personal data is anonymised or
permanently deleted from our databases.

5. Who is the recipient of transmitted personal data?
5.1 Our service providers
Your personal data is transmitted to the service providers we use to subcontract all orpart of the processing we carry out with your data, including for the purpose of:● operating the Platform and its Services (sending emails and SMS, telephone calls,etc.): your data is transmitted to specialised technical service providers;● paying for your Orders: your data is transmitted to service providers specialised
in banking transactions (such as banks, payment service providers);● paying for your Orders in instalments: your data is transmitted to our partner
Oney;● storing Products shipped by ManoFulfilment: your data is transmitted to
specialised logistics providers;● managing customer service: your data is transmitted to our partners and ourtechnical service providers;● our instant messaging system on our Platform: your data is transmitted to theExperts and our technical service provider;4● managing reviews: we transmit your data to service providers specialised inprocessing customer reviews;● managing sales prospecting: we transmit your data to service providers
specialising in sales prospecting.

The subcontractors we use offer the guarantees required by the applicable personal
data protection regulations. They only have access to the personal data required for the
performance of their services and are not authorised to process your personal data forother purposes. We have also signed agreements with each of them to guarantee thesecurity and integrity of your personal data and their processing in compliance withapplicable regulations.

5.2 Platform Sellers and their carriers
The data necessary to manage your Orders is transmitted to Sellers from whom you
purchased a Product via the Platform.
Your personal data to ensure the delivery of your Order is also transmitted to thecarrier you have selected or proposed to you when placing your Order.

5.3 Authorities
Your personal data may be disclosed to the authorities pursuant to a law, a regulation
or a decision of a competent regulatory or judicial authority.
In general, we undertake to comply with all legal rules that may prevent, restrict orregulate the disclosure of information or data and in particular to comply withapplicable data protection regulations.

5.4 In case of acquisition, merger, business transfer
In the event where the company Colibri SAS - ManoMano or part of its activities are
acquired by a third party company or merge, we will inform you in advance regarding
the transfer of your personal data and your right to oppose this transfer.

5.5 Users
When you post a review on the Platform, your Public Username and review are available
to Users.

6. What are your rights over your personal data and how doyou exercise them?
6.1 What are your rights?
You have the right to obtain from us:● confirmation that your personal data is or is not being processed and, whereapplicable, have access to this data;● update and rectification of your personal data that is inaccurate or incomplete;5

● erasure of your personal data under certain conditions. It should be noted thatdata shared with other users (such as the publication of reviews) will remain
visible to the public on the Platform, even after deletion of your Personal
Account or Guest Account;● restriction of the processing of your personal data under certain conditions;● portability of your personal data;● organising what happens to your personal data in the event of death (storage,
erasure, or communication to a designated person).
You also have the right to object to the processing of your personal data under certain
conditions.
You can also at any time:● withdraw your consent to the processing of your data carried out by ourdepartments for the purposes of behavioural advertising, browsing analysis andaudience measurements by setting your cookies;● object to the processing of your data for sales prospecting purposes:○ by email, by clicking on the unsubscribe link in our promotional emails
and in our newsletter;○ by SMS, by sending “STOP” to the number indicated in the SMS received;
We also remind you that you have the right to lodge a complaint with the Data
Protection Authorities [ICO] if you consider that your rights have not been respected.
Further information on your rights with regard to your data can be found on the Data
Protection Authorities [ICO] website: https://ico.org.uk/.

6.2 How can you exercise your rights?
For any request relating to exercising your rights, you can make your request:● through this form: https://faq.manomano.com/hc/en-gb/requests/new● by post (with copy of your ID) sent to the following address:
ManoMano
A l’attention du délégué à la protection des données (DPO)
52 rue Bayen
75017 PARIS
Our departments will reply to you as soon as possible and at the latest within one
month after receipt of your request.

7. Is your personal data transferred outside the European
Union?
Some processing operations that we entrust to our subcontractors are carried out
outside the European Union. Agreements have been signed with each of these service
providers to ensure that transfers of your personal data are carried out safely and incompliance with applicable data protection regulations in force.

68. Contact the Personal Data Protection Officer:
If you have any questions about the processing of your personal data or to exercise
your rights over your data, you can contact the Data Protection Officer (DPO), appointed
by Colibri SAS - ManoMano:● through this form: https://faq.manomano.com/hc/fr/requests/new● by post to the following address:
COLIBRI SAS
Délégué à la Protection des Données
52 rue Bayen
75017 PARIS

II. OUR COOKIESWe describe below the trackers and/or cookies (hereinafter “Cookies”) that may beplaced and/or read on your device when you use the Platform and the means available
to you to accept or refuse such Cookies at any time.

1. What is a cookie?
A cookie is a small computer file that is stored and/or read, for example, when visiting a
website or mobile application, regardless of the type of device you use (computer,smartphone, tablet, etc.).
There are several types of Cookies such as HTTP cookies, flash cookies, fingerprinting,identifiers generated by software or an operating system (serial number, MAC address,
identifier for vendors (IDFV), etc.).

2. Which cookies do we use on the Platform?
An information banner is displayed when you first connect to the Platform in order toinform you prior to the placing of these Cookies, (1) of their presence and (2) allow you
to choose your settings. We inform you that 4 categories of cookies may be installed
when you browse our Platform:

2.1. Necessary cookies
These Cookies are required for the proper functioning of the Platform.
Within our Platform, we use:

● Cookies to store your choices on the placing of Cookies (which cookies you
authorise);● cookies that enable you to use the main features on the Platform, including:○ identifying yourself and logging into your account;○ displaying Products you have already viewed on the Platform;7

● cookies that enable us to remember the content of your shopping basket on our
Platform;● cookies that enable you to pay for your Orders on the Platform;● Cookies that enable balancing of equipment load;● audience measurement cookies which are strictly necessary to provide ourservices.

These Cookies do not require your consent. However, you can set your browser to block
them. If you block these trackers, the Platform may not function properly.

2.2. Preference Cookies
These cookies allow us to optimise your browsing on our Platform and improve thecontent that we offer you.
By way of example, we have:● Cookies to show you YouTube videos;● Cookies to analyse your browsing and propose surveys and questionnaires tohelp us understand how you use the Platform and improve our Services.

You must accept these Cookies to benefit from them.

2.3. Statistics Cookies
These Cookies allow us to measure the audience on our Platform (number of visitors,
duration of browsing, etc.) in order to improve its operation and the services offered.
These Cookies tell us:

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the value in euros and basket contents, even if the transaction is not finalised;
the content of your searches on the Platform;
your time stamp;
your location (geolocation based on your IP address to the nearest city);
the URL of the landing page and the URL of the website from which you arrived;
your IP Address;
the name, version, language and size of your browser and operating systemwindow as transmitted by your browser.

We use “Google Analytics” to measure our audience. The use of Google Analytics resultsin the transfer of personal data to the United States. Please read the terms of service ofGoogle Analytics: www.google.com/policies/privacy/partners/.
If you want to disable Google Analytics on your browser, you can install an add-on inyour browser developed by Google: https://tools.google.com/dlpage/gaoptout?hl=en

2.4. Marketing cookies
These Cookies enable us to analyse your browsing to identify your interests and show
you advertisements that are most likely to interest you when you browse the internet.
In this context, two types of Cookies can be placed on the Platform:8

● “internal” Cookies placed and used by ManoMano;● so-called “third party” cookies placed, used and managed directly by our partnercompanies. We are joint data controllers for these Cookies with our partners.

The partner companies that place and use Cookies on our Platforms on their behalf are:● Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA,
“Google”) : https://www.google.com/privacy/ads. You can disable the use of
Google Ads Personalisation Cookies by clicking on the link below, downloadingandinstallingtheplug-inprovided:https://support.google.com/ads/answer/7395996?hl=fr ;● Facebook (1601 S. California Ave, Palo Alto, CA 94304, USA, “Facebook”) :https://www.facebook.com/about/privacy ;● Criteo : https://www.criteo.com/fr/privacy ;● Microsoft:

https://about.ads.microsoft.com/en-gb/resources/policies/privacy-and-data-prot
ection-policies.

We invite you to consult their data protection policies (link above) to find out more
about the processing carried out by our partners and, if you so wish, to object to theirservices.
These cookies enable to:● analyse your browsing on the Platform (for example, the number of pages
viewed, Products viewed, searches you have carried out);● create performance statistics, including the total number of Users who clicked on
the advertisements;● show you the advertisements that are most relevant to you based on yourbrowsing and profile when you visit another website on the partner network;● limit the number of times the same advertisement is displayed to you;● target advertisements to Users who have already visited or interacted with our
Platform;● ensure security, prevent fraud and debug;● develop and improve the services provided.
You must accept these Cookies to benefit from them.

3. How long is my consent valid for?
Your consent is valid for a period of 12 months. You may at any time change yourconsent under “Set my cookies”.

4. How long do Cookies last?
The duration of each Cookie is shown in the “Settings” section of our Cookie
Management Tool.

95. How can you configure Cookies?
At any time, you can choose to indicate and change your Cookie preferences, as
described below.

5.1. Cookie management platform used by the Provider
We use a tool that allows you to manage the placing of Cookies when you connect to the
Platform. You can set the Cookies placed on the Platform at any time by clicking on "Setmy cookies” at the bottom of the website.

5.2. With your browser
In principle, your browser allows you to view, manage, delete and block Cookies on a
website. You can configure your browser in such a way that:● Cookies are stored on your device or, on the contrary, they are rejected, either
systematically or according to their issuer.
● acceptance or rejection of Cookies is offered to you on an ad hoc basis, before a
Cookie is likely to be stored on your device.
You are informed that if you delete all Cookies, you will lose all your choices. Any
settings you change could affect your Internet browsing and your conditions of accessto certain services requiring the use of Cookies. Your attention is drawn to the fact thata number of features necessary for browsing the Platform may be degraded due to thesettings you have changed (difficulties with saving or viewing, etc.).
You can configure your browser software in such a way that cookies are stored on yourdevice or, on the contrary, that they are rejected, either systematically or according totheir issuer.
The configuration of each browser is different. It is described in your browser's help
menu, which will let you know how to change your cookie preferences.

● For

Internet
Explorer™:
https://support.microsoft.com/fr-fr/topic/supprimer-et-g%C3%A9rer-les-cookies168dab11-0753-043d-7c16-ede5947fc64d● For Safari™: https://support.apple.com/kb/PH5042● For Chrome™:
https://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=956
47● For Firefox™:

5.3. With your smartphone's operating system
You can manage the placing of Cookies in the rules of your smartphone's operating
system.

5.4. Youronlinechoices.com website

10You can object to the placing of cookies linked to personalised advertising via thewebsitededicatedtointerest-based
advertisingontheInternet:
https://www.youronlinechoices.com/en/controler-ses-cookies/

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