CSR Report 2016

PlatinumGold

SilverPalladium

Rhodium

Iridium

Ruthenium

OsmiumFrom catalysts to anticancer
agents, a promising star withmuch hidden potential.

In addition to being used forjewelry, this multitalented
element is used for ultraﬁne wires
in mobiles and smartphones,
playing a hugely important role
when conducting electricity.

When solidiﬁed, cannot be
melted by anything. Very hardelement used for plating tocreate hard surfaces.

Used for vehicle spark plugs
because of excellent hardness
and corrosion resistance, and forthe crucibles used to manufacture
sapphire substrates for LEDs
because of high heat resistance.

Without silver, photographs
would not have been invented.
Found all around, including yourmirrors.

Used as an optical catalyst to
reduce water to hydrogen.
Enables increased storage
capacity for hard disks.

Able to absorb large amounts ofhydrogen, so perfect for use withhigh purity hydrogen generators.

Useful in biotechnology andforensic sciences.

-060002
A-（2）Printed on environmentally friendly
FSC-certiﬁed paper using wood fromproperly managed forests

Printed on paper made with wood fromforest thinning.
Morino Chonai-Kai (Forest Neighborhood
Association)--Supporting sound forest
management.

The TANAKA Groupsupports an initiative
to preserve forests bypromoting the use ofdomestic timber.

This report is printed using
vegetable oil ink.

Printed by waterlessprinting method, which
produces no hazardous
waste liquid.

This report uses a
Universal Design (UD)font which is easy toread.

Financial Results of the Tanaka Kikinzoku Group

Corporate Philosophy/

00 Code of Conduct/
Financial results■ Financial results overview

FY2014FY2015Year-on-year change

856,449

1,026,707

119.9％

13,736

8,801

64.1％

Net income

8,989

5,030

56.0％

Total assets

454,541

422,205

92.9％

40.7％

43.8％

Net sales
Income before income taxes

Capital adequacy ratio

02 Message from the President
About the04 Tanaka Kikinzoku Groupーmillion yen

Net sales

06 Organizational Governance(100 million yen)
12,00010,000
8,000

8,515

8,910

10,641
8,393

7,103

9,677

8,564

10,26708 Human Rights

6,000

09 Labor Practices

4,000
2,000
0

2008

2009

2010

2011

2012

2013

2014

2015

FY

12 The Environment

Net income(100 million yen)
120

103

100

81

80
60

46

40

57

60

2010

2011

75

90

16 Fair Operating Practices

50

20
0

2008

2009

2012

2013

2014

2015

FY

Total assets

Community Involvement and

5,000

4,015

4,000
3,000

What Tanaka Kikinzoku Group Wants to Be in 2020

the Tanaka Kikinzoku Group has grown and developed
to be a global company as a resultof the further promotion of thethree key precious metal businesses.

TANAKA CSR REPORT 2016

Current
situation

State we needto achieve

FY2015FY2017

2,000

2,045

2,651

3,092

2,916

2010

2011

3,989

4,545

4,222

22 CSR Performance

1,000
0

Having inherited thefree and vigorous corporate culture,

20 Development(100 million yen)

GOGO Plan 202018 Consumer Issues

2008

2009

2012

2013

2014

2015

FY

Ideal Statewe would liketo achieve

23 Third-party Assurance
24 Third-party Opinion
Response from the

25 Tanaka Kikinzoku GroupFY2020TANAKA is accredited as a Good Delivery Referee for gold and silver by The London Bullion Market
Association (LBMA), and also appointed as a Good Delivery Referee by London Platinum & Palladium
Market (LPPM). In both cases, TANAKA is one of the only ﬁve Good Delivery Referees in the world (and theonly one in Japan), which are responsible for assessing Precious metals melting technologies and analyticalskills of all accredited gold and silver reﬁners.

TANAKA CSR REPORT 201601

Message from the President

the fact that natural disasters are the risks to which
we need to pay constant attention.
In addition, a wide range of incidents occurred otherthan natural disasters. There were also a seriesof scandals related to the social responsibility ofcompanies and individuals, including the exposureof the inappropriate use of construction data by aconstruction company to conceal insuﬃcient drivingof piles in the development of condominiums, andthe withdrawal of the oﬃcial emblems of the Tokyo
2020 Olympics due to their similarity to the logo ofan overseas theater. Loss of credibility from scandals
is a signiﬁcantly high risk for companies. Such incidents
renewed our awareness of the need to establish aninternal control system to avoid risks.
On the other hand, we also had good news about
Japanese people who made outstanding achievementsin the global stage in the year. For example, Japanese
researchers won Nobel Prize in Physiology or Medicine
and Nobel Prize in Physics, and the Japan national
rugby team showed remarkable performances. The
stance of the Tanaka Kikinzoku Group in business
management is to "value customers," "stick to precious
metal" and "try hard with foresight." Like the people
who achieved a brilliant success as mentioned above,
we would like to continue the challenge as a company,
successfully provide quality products and fulﬁll oursocial responsibility.

Further strengthening of risk management

We are promoting activities to be a long-lasting
company that shines in the global arenain 2020 and beyond with strong determination
Launch of GOGO Plan 2020
Fiscal 2015 was a major milestone for the Tanaka
Kikinzoku Group. Launching a new medium-term
management plan GOGO Plan 2020 , we started
full-scale activities to be the "ideal state we would liketo achieve," which is "to have grown and developed
to be a global company as a result of the further
promotion of the three key precious metal businesses
while having inherited the free and vigorous corporate
culture." One of the signiﬁcant steps toward the goal
during the ﬁnancial year was the introduction of the
in-house company system for organizational change in
October 2015. This was accompanied by the transfer
of decision-making authority to the in-house companies,
which mainly aimed to allow them to respond to
customer demand in a more prompt and eﬃcientmanner to thereby improve service quality and meet
one of the goals for 2020 "G30 (have the top share
02

TANAKA CSR REPORT 2016globally in 30 items) + No.1 in the customer
satisfaction level." As mentioned in the Mission
Statement, we would like to continue to promote To
satisfy our Valued Customers by delivering productsof the highest quality, reasonably priced, in the
shortest possible time, (using labor-saving methods)
through innovative activities based on mutual trust.

Social movements and the stance of
the Tanaka Kikinzoku Group
Looking back at ﬁscal 2015, there were many incidents
that made us inevitably aware of risks. Japan suﬀereda series of natural disasters including an earthquakewith a seismic intensity 5-upper in Iwate Prefecture in
May and volcanic eruptions in Hakone Owakudani andKuchinoerabu Island. Overseas, a major earthquake hit
Nepal and killed many people. They reminded us ofA most conspicuous progress in our CSR promotion
activities during ﬁscal 2015 was the establishmentof the Risk Management Committee to further
promote the risk management to which we have beencommitted conventionally. Composed of division
managers of Tanaka Holdings Co., Ltd., which controls
and administers the Tanaka Kikinzoku Group, thiscommittee has the important function of monitoringrisks in the entire Group in the presence of auditors. In
the committee, a structure to examine the possibilityof various risks, such as violation of antitrust laws,
money laundering and leakage of personal information,and promote fair corporate business will be established,
and an environment to enhance awareness ofcompliance among all employees will be developed. In
addition, we set up the Business Continuity Planning(BCP) Committee as the core organization of theBusiness Continuity Management (BCM) system inpreparation for natural disasters. While measuresagainst natural disasters are the ﬁrst step in our BCM
activities, we aim to meet the target of implementing
the PDCA cycle from the perspective of business
continuity irrespective of the cause of the emergency
situation in the future.

Vigorous promotion of social contribution,
safety & health and environmental
management activities
As an initiative to contribute to society, we continued

to co-sponsor the Japanese Para-Sports Association(JPSA) in ﬁscal 2015 under the policy of assisting
the promotion of sports for the disabled, and our
employees also participated in volunteer activities forpeople with disabilities and had exchanges withthem. In recognition of such activities, the Tokyo
Metropolitan Government has selected us as one of
the 13 model companies in the promotion of sports.
The Group companies are also performing social
contribution activities in a dynamic manner.
With respect to safety control activities, we aremaking continuous eﬀorts under the policy of safety
ﬁrst, and the annual occupational accident frequency
rate per thousand employees of the Tanaka Kikinzoku
Group is less than one third of the average in theentire manufacturing industry. This is a result of theattitude of the Group to give top priority to safety
and work to improve the employee satisfaction level.
We will unite the eﬀorts of all employees to meet thegoal of zero occupational accidents.
As to environmental management activities, we
received a commendation for contribution toenvironmental conservation from the Minister of theEnvironment of Japan in recognition of our activities
to commercialize catalysts for fuel cells, which is atechnology to mitigate environmental impact, andreduce waste in our Shonan Plant. In addition,
Hiratsuka, Isehara and Shonan Plants of Tanaka
Kikinzoku Kogyo K.K. won an environmental award
from Kanagawa Prefecture in recognition of their CO₂
emission reduction eﬀorts and the achievements.
While we have already reduced CO₂ emissions by
22% from the average between FY2006 andFY2008, we plan to set a new original Group-widetarget that exceeds the new goal set in COP21 in2015, and launch activities to achieve the target.

Aiming to be a long-lasting company
with awareness of sustainability
The Tanaka Kikinzoku Group, which was founded as
the Tanaka Shoten in 1885, will celebrate its 135th
anniversary since its establishment in the year
when "GOGO Plan 2020" is completed. We willcontinue to aim to be strongly conscious ofsustainability so that we can maintain ourbusiness for 200 years and even 300 years.
Although I made this statement in our CSR Reportfor the previous ﬁscal year as well, it is included
again this ﬁscal year to show my determination.
This CSR Report presents the future goals of the
Tanaka Kikinzoku Group along with its activities inﬁscal 2015. I would be happy if you read it andunderstand the strong commitment of the Group tosustainability.

TANAE Akira
President & CEO,TANAKA Holdings Co., Ltd.

TANAKA CSR REPORT 201603

About the
TanakaKikinzoku
Group

Businesses and Main Products of the Tanaka Kikinzoku Group
Industrial Products
We pursue the full potential of precious metals as productsthat underpin industrial development. In recent years, we havefocused on medicine, environment and energy, which are
increasingly important sectors on a global scale.

TANAKA in the World● Au and Ag related business ● Chemical recovery business● PGM-related business ● HD target business● Catalyst development business ● Bonding wire ● Plating process

The Tanaka Kikinzoku Group operates R&D, production and marketing bases
for its three ﬁelds (industrial products, jewelry and assets) in Asian countries,
North America and Europe, in addition to Japan.

Jewelry

Precious metals can be used asassets. We produce and sell goldand platinum bullion and coinswith reliable quality while alsooﬀering accumulation plans.

Jewelry shines brightly in various
scenes of life. We oﬀer jewelry
with reliable quality that is worth
treasuring for a long time.

● Accumulation plans

Headquarters (Tokyo)●

Osaka Head Oﬃce●

Headquarters (Tokyo)●

Tomioka Plant●

Hiratsuka Plant●

Tsukuba Facility / Tsukuba Technical Center●

FC Catalyst Development Center●

Osaka Branch●●

Shonan Plant●

Sodegaura Plant●●

Isehara Plant●●

Isehara Technical Center

Sendai Branch●●

Nagoya Branch

Fukuoka Branch●

Shiga Sales Oﬃce

Electroplating Engineersof Japan, Limited（EEJA）

Saga Production Headquarters●

Headquarters (Tokyo)●

Tokyo Headquarters●

Hiratsuka Oﬃce●

Shonan Satellite Plant

Tanaka Kikinzoku Jewelry K.K.（TKJ）

TC Catalyst, Inc.（TCC）

Store : GINZA TANAKA●

Headquarters (Tokyo)●

Tsukuba Research Center

Main Store (Ginza)●Store at Hotel Chinzanso Tokyo●

Yokohama-Motomachi Store●

Niigata Mitsukoshi●●

Shinsaibashi Store●●

Takamatsu Mitsukoshi●

Shinjuku Store●

Sendai Store

Nagoya Store●

Bridal Sakae Store

Headquarters (Tokyo)

TANAKA CSR REPORT 2016

● Purchase and recycling

Platinum marriage rings

Seoul Branch●

Hong Kong Branch

Tanaka Kikinzoku (Hangzhou) Co., Ltd.

Taipei Branch●

Kaohsiung Sales Oﬃce●

Manila Branch

Tanaka Kikinzoku International (Shanghai) Co., Ltd.
Head Oﬃce (Shanghai)

●

●

●

Shenzhen Branch

Tanaka Kikinzoku International (America) Inc.
Head Oﬃce (Chicago)

San Jose Branch●

Tanaka Kikinzoku International (Thailand) Co., Ltd.

●

Tanaka Kikinzoku International (Europe) GmbH●

Tanaka Kikinzoku International Malaysia Sdn. Bhd.

●

Tanaka Kikinzoku International (Singapore) Pte., Ltd.

●TANAKA America, Inc.

●

Tanaka Electronics Taiwan Co., Ltd.（TET）

Tanaka Denshi Kogyo K.K.（TD）●

Tanaka Electronics Singapore Pte. Ltd.（TES）●

Tanaka Electronics Malaysia Sdn.Bhd.（TEM）●

Tanaka Electronics (Hangzhou) Co., Ltd.（TEC）

Tanaka Electronics Taiwan Co., Ltd. Technical Center（TET/TC）●

Electroplating Engineers of Japan, Limited（EEJA）●

EEJA（Shanghai）
Co.,Ltd.

Heesung Metal Ltd.

CDGM Tanaka Environmental Catalyst Co., Ltd.

Nippon PGM Co., Ltd.

Chengdu Guangming Paite Precious Metal Co., Ltd.

Fukuoka Tenjin Store●

Fukuoka Nishitetsu Grand Hotel Store

Nippon PGM Co., Ltd.
●

Tanaka Kikinzoku (Ningbo) Co., Ltd.

●

Iwate Plant●●

Taiwan Tanaka Kikinzoku Kogyo Co., Ltd.

●

Hiratsuka Technical Center

Okayama Branch

Tanaka Denshi Kogyo K.K.（TD）

04

●

●

●

Tanaka Distribution Center

Ichikawa Plant●● Commemorative objects and gifts

Gold for assets

Tanaka Kikinzoku Kogyo K.K.（TKK）

Tanaka Kikinzoku Kogyo K.K.（TKK）●● Jewelry ● Artifacts

Overseas bases of the Tanaka Kikinzoku Group

Tanaka Holdings Co., Ltd.（THD）●

Recovery of precious metals

Assets● Bullion ● Coins

Domestic bases of the Tanaka Kikinzoku GroupElectrical contacts●

Kosaka Plant●

NIPPON PGM AMERICA, Inc.

●NIPPON PGM EUROPE S.R.O.

TANAKA CSR REPORT 201605

Organizational
Governance
CSR Management

With a governance system beﬁtting
a global company, we promote
CSR activities based on ISO 26000.

Based on the Corporate Philosophy, the Tanaka

Kikinzoku Group will work to promote healthybusiness activities as a leading precious metals

company and fulﬁll social responsibility as amember of the local community, and contributeto the realization of a prosperous society supported
by precious metals and a beautiful future for

the Earth. To this end, CSR management basedon ISO 26000, which is international guidelines

and the Group companies by April 2016. Throughthe development of the internal control systemof the entire Tanaka Kikinzoku Group including
structures for business management, compliance,risk management, response to anti-social forces,internal audits, etc., we will work to ensure theappropriateness of the business and enhance thecorporate value.

Risk Management Committee

on social responsibility, is actively developed

We set up the Risk Management Committee in

Communications Division HQ and the Group s bases.

and assess the risks that may aﬀect businessenhancing the management monitoring mechanism and to always be an eﬃcient and competitive

Introduction of the In-house Company
System through Organizational Changes

them. By implementing the PDCA cycle in a reliable

We have also established a corporate governance system and speciﬁed principles on internal

In October 2015, the conventional division-based

legitimate and reasonable manner and appropriate and transparent accounting. Based on thecompanies, and the manufacturing, sales andAuditors and Internal Auditing Department play their respective roles in the internal control system

into an in-house company while the transfer

Corporate Governance Structure and Internal Control Systemthrough coordination between CSR & Corporate

Basic concept

The Tanaka Kikinzoku Group aims to realize healthy and transparent business management bycorporate group.

control to ensure respect for the rights and interests of all stakeholders, business operations in aorganization was restructured to form six in-housesystem and principles, the Board of Directors, Group Management Committee, the Board oftechnical development divisions were integrated

designed to facilitate the achievement of our management goals in a reliable manner.

of authority was reviewed. This was aimed at

Board of Directors (Directors)

The term of the directors of the Group companies is one year so that they can eﬃciently respondto the rapidly changing business environment and their management responsibility is made clearer.
The Board of Directors of Tanaka Holdings Co., Ltd. decides the basic policy for the business

operations of the company as well as the Group as a whole. The Board of Directors of each Group

company makes decisions on important matters and receives reports on the status of the business
operations to supervise the operations of the directors.
Group Management Committee

As to important issues related to the Group as a whole, as well as the matters for which
adjustments between Group companies are required, Group Management Committee makes

discussions and decisions, undertakes adjustments and gives approval in order to ensure smooth
discussions and operations in the Board of Directors. As the president of each Group company

attends the committee meeting, the committee also aims to report the respective activities of thecompanies and share the relevant information.

accelerating decision making on business issues
and responding quickly to customer demand tothereby improve the customer satisfaction level.
Headed up by the president and vice president,
each in-house company clearly identiﬁes its
challenges and works to achieve the target.

Tanaka Holdings Co., Ltd. has in place the Board of Auditors composed of all auditors, which
receives reports concerning important matters related to audits and makes discussions anddecisions about them. While auditors are mainly in charge of monitoring business operationsof directors, at least one of the auditors is selected from outside the company to ensure theobjectivity of business management.

manner, we will detect risks early, lower the
possibility of the occurrence and lessen thedamage in case of the occurrence.

Business Continuity Planning (BCP)
Committee
We launched the BCP Committee in October 2015,
and reformulated the conventional business
continuity plan and BCP management manual.

While disasters can happen any time and it is hardto predict them, the plan has been restructured
based on the actions designed to address eachdrills to take such actions to identify any problems

Dissemination of Code of Conduct
and Standards of Conduct

in the plan and further improve it, and prepare for

We present the matters that need to be observed inbusiness continuity in emergency situations.

corporate activities, and develop the environment

Revision of the Crime Prevention and
Security Rules and Standards

employee wants to see them. Code of Conduct

In February 2016, we made a signiﬁcant revision ofwhere they can be conﬁrmed whenever any

and Standards of Conduct are described in training
workers and in the morning meetings and otheropportunities at each worksite. We encourage
employees to practice them in their daily work torealize a healthy and transparent company.

the internal crime prevention and security rules

and standards. While the Group handles multiple

types of business, the concept of and approachto crime prevention and security are diﬀerent

between production plants and precious metal
ornament stores. We therefore reviewed the basic

Basic Policy for Internal Control System

Internal Auditing Department

In line with the amendment of Companies Act, along

performed in a proper and eﬃcient manner and make recommendations to management on a fairbasic policy for the internal control system of THD

Internal Auditing Department has a duty and responsibility to assess and verify whether business is

continuity and determine measures to address

type of disasters. This ﬁscal year, we will organize

programs for new employees and year-round hired

Board of Auditors (Auditors)

October 2015 and established a system to identify

with our organizational changes, we revised theconcept of security to standardize it. Furthermore,

we will promote the strengthening of security in
the Group including overseas bases in the future

to respond to the increased transactions withoverseas companies as a result of globalization.

and independent footing in order to help the Group companies achieve the management goals

eﬀectively. The department also exchanges opinions with the Board of Auditors and accounting
auditors regularly to ensure mutual cooperation.
■Corporate
Governance
SystemTanaka Holdings Co., Ltd.

Tanaka Holdings Co., Ltd.

Business Strategy
Division

General Shareholders Meeting
Appointment/Dismissal

Board of Directors
Group Management
Committee

Audit

Appointment/Dismissal

Board of Auditors
Coordination

Internal Auditing Department
Internal audit

Appointment/Dismissal
Coordination
Coordination
Accounting
audit

Independent
Accounting
AuditorGroup companies Industrial companies/Cross-functional companies

06

TANAKA CSR REPORT 2016

■CSR Management System

Precious Metals
Division

Human Resources &Systems Division

CSR & Corporate
Communications
Division HQ

Tanaka Kikinzoku Kogyo K.K. (TKK)
Tanaka Denshi Kogyo K.K. (TD)

Administration
Division
CSR & Corporate
Communications Division HQ

Tanaka Kikinzoku Jewelry K.K.

Electroplating Engineers of Japan, Limited

TANAKA CSR REPORT 201607

HumanRightsLabor
Practices

In response to the expansion of ouroperations in foreign countries, we will
enhance our awareness of respect forhuman rights beyond national boundaries.
Response to Mental Health Issues
The impact of employees' mental health issues on

their families, workplaces and society as well as theemployees themselves has been growing in recent years,

and it is a crucial challenge to address their mental
health in business management. We take measures

to prevent mental disorders through four types of care,

namely self-care, line care, care by health staﬀ andcare by external organizations. In ﬁscal 2015, weorganized self-care training, in which employees learned

Tanaka Kikinzoku Kogyo K.K. established its conﬂict mineral

Recruitment of People with Disabilities

Agreeing with the purpose of the "science work experience

We oﬀered in-plant practical training to people withmaterials and avoid procurement from high-risk areas such

workers in the science and engineering ﬁelds in thefor two years, and three people among them joined us as

to the transaction of gold in the procurement of raw

as conﬂict regions infested with violation of human rights,
terrorism, money laundering, illegal transactions, etc. We

passed a management system audit by a third party basedon the LBMA* Responsible Gold Guidance in June 2014,and have renewed the certiﬁcate every year since then.

and workplace visit tours" for the development of female"Action Plan on Women's Active Participation in the

Workforce" of Keidanren, we organized a work experienceand workplace visit program "Summer Holiday Rikejo Tourin TANAKA" at Shonan Plant in the Hiratsuka TechnicalCenter of Tanaka Kikinzoku Kogyo K.K. in August 2015. Fivedisabilities from a special school in Kanagawa Prefecture
new employees on April 1, 2016. In addition, two of thosetrainees are still receiving practical training in the plant.

We will continue our initiatives to meet the target of
raising the ratio of employees with disabilities to 2%.
●

female high school students living around the Hiratsuka

Tanaka Kikinzoku Group Employees as of March 31, 2016
Male employees

equipment and directly touch real gold and platinum

industrial nurses. The training provided employees with

Female employees

Average age

ingots. They had lunch with our female workers in the

Average male age

ﬁeld of science, and exchanged opinions on various

knowledge about self-care, and they can now easily ask

Average female age

subjects ranging from jobs to club activities in thefor advice from nurses. We will continue to take measures
to address mental health issues, and promote thecompany and how to spend holidays. The participants

development of pleasant working atmosphere where

Overseas

commented that it was good to learn how precious metal

employees can work in a positive and unconstrainedis used in chemistry, while the female workers in themanner.

science ﬁeld who guided them expressed that they were

lucky to have such an opportunity at the time to decide toEﬀorts to Address Conﬂict Mineral Issues

pursue career in humanities or sciences.

With the enforcement of Section 1502 of the United* The London Bullion Market Association

http://www.tanaka.co.jp/about/trust.html

of conﬂict minerals, namely gold, tantalum, tungsten andtin, mined in the Democratic Republic of the Congo andits neighboring countries, and inform customers of thesurvey results in order to prevent inhumane acts and cut
oﬀ funding sources for armed groups.

2,734 （2,717）
1,895 （1,870）
839 （847）
42
（42）
42
（43）
41
（40）

Domestic Number of employees

area joined the tour to experience analysis using analysis

worksites, using the training materials prepared by

conﬂict minerals, we are now required to survey the use

Support of Future Female Scientists

management policy in June 2012 to control risks related

how to notice stress on t h e m s e l v e s quickly, in all

States Dodd-Frank Financial Reform Act concerning

We are providing education in a plannedand systematic manner to develop an
environment where diverse humanresources can work successfully.

Ratio of employees with disabilities

1.68％（1.70％）
792 （794）
3,526 （3,511）

Number of employees

Total number of employees* The numbers in parentheses are data from the previous ﬁscal year.

●

Number of employees who used the child care leave system(ﬁscal 2015) only in Japan
Short-time work hours during pregnancy
6（2）Child care leave
56 （45）
Reduced work hours for child care
55 （53）* The numbers in parentheses are data from the previous ﬁscal year.

Human Resource Development
We will reform the "manager training" in ﬁscal 2016. In the

new "management training," trainees learn the knowledge
and skills needed for managerial positions in a phasedmanner. In addition, a new training system will be launchedwith newly added "new president training" and "director

and executive training," as well as "assignment to businessschool" for managers, among others so that workers inhigher positions can learn more proactively tomake the organization more active.
If the precious metal we use is not contributing to the happiness of people in the
country of origin, or if we are indirectly supporting the funding of organizations
involved in conﬂicts without realizing it… Precious metal is handled through the cycleof mining, manufacturing of products and recovery. We must prevent the ﬂow of
payment for precious metal to terrorist or anti-government activities and avoid the useof any precious metal mined with the involvement of child labor in harsh conditioneven without realizing it. With thorough implementation of the "know your customer(KYC)" process, as well as the declaration of not supporting any conﬂict, we arecommitted to prevention of any conﬂict mineral from being used in our production line.
This is part of the responsibility of the companies working actively in the global arena.
International Planning Department, Precious Metals Division, Tanaka Holdings Co., Ltd. Wakako Harada

08

TANAKA CSR REPORT 2016

Number of employees who
took child care leavein ﬁscal 2015 (only in Japan)

56

TANAKA CSR REPORT 201609

LaborPractices

Safety Diagnosis

GOGO Plan 2020 Core Safety Policy

Give top priority to safety, and establish a secure and cheerful workplace

Employees cooperate with each other to maintain a safe,
secure and cheerful workplace

State we need to achieve

we had safety oﬃcers of the Japan Industrial Safety andAs lifestyle diseases such as heart disease, high blood

Health Association conduct safety diagnosis in all of our
production plants. Each production plant underwent

one-day safety diagnosis in principle, and the safety oﬃcers

pointed out unsafe acts and situations that had been
missed by our safety managers and other staﬀ in their

Employees have enhanced their awarenessof safety and can ensure their safety by themselves

FY2015In recent years, health management of employees has

occupational accidents, which decreased in ﬁscal 2014,

Ideal State we would like to achieve

Present

Health Challenge

In response to the previous ﬁscal year's increase indaily inspections. The safety diagnosis also gave us new
knowledge on basic approach to inspections. We will

FY2017further promote safety management activities to eliminate

FY2020occupational accidents.

Aiming to be the "State we need to achieve" in ﬁscal 2017 and the "Ideal State we would like to achieve" in ﬁscal
2020 based on the mid-term business plan "GOGO Plan 2020," we will promote safety management activities under
the core safety policy "Give top priority to safety, and establish a secure and cheerful workplace."

Safety Activities

A comment made by the safety oﬃcers

It is necessary to make sure that the two-hand control
button of a metal cutter can be operated only whenboth hands are used. However, it is currently madepossible to operate the button one-handed by using an
elbow or knee in this machine, which is dangerous.

become increasingly important in corporate management.
pressure, diabetes and cancer are nowadays curable bydetecting them early, it is necessary to take early preventive

measures. In addition to conducting regular healthcheckups, it is crucial for companies to develop an

environment where they are committed to maintenance andimprovement of their employees' health and prevention of

diseases. Our survey concerning the awareness of healthmanagement found that the employees have diﬃculty inmaking eﬀorts to improve their health although they areconscious of health. Then, we planned and implemented

initiatives to give them opportunities to start such eﬀorts. In
the "quit smoking" campaign, which was of course mainly

intended for smokers, we also collected messages to cheer

smokers from those who successfully quitted smoking. In the
new "health challenge" program, targets on health issues

such as dietary and sleep improvement and physical training

In ﬁscal 2015, which was the ﬁrst ﬁscal year for theoccurred during driving to or from work or personal time.

encouraged all employees to exchange their ideas andwhich remained unchanged from the previous ﬁscal year,

achieve them comfortably on their own, and they madehalf of them were the accidents in which our employees

results. We will continue to organize health improvement

mid-term business plan "GOGO Plan 2020," we again

perform activities to make their workplaces safe andsecure while promoting traditional safety management
activities at the same time. Although it was regrettablethat the number of occupational accidents increased byabout 40% year-on-year to 23, all of them but two

accidents involving an absence from work of four days ormore and four accidents involving an absence from workof three days or less did not involve an absence fromwork. With respect to traﬃc accidents, most of them

The number of traﬃc accidents was 59 in ﬁscal 2015,

were selected by the participants so that they could try to

and was nearly 60 for three straight years. More than aeﬀorts to meet the targets for two months and recorded thewere the victims as before.

To reduce either occupational or traﬃc accidents, weTwo-hand control buttonof a metal cutter

believe that it is crucial to enhance everyone's sensitivity

activities and develop an environment where all employees
are conscious of health issues and can work in a pleasant
workplace.

to and awareness of safety. Based on this idea, we will
promote safety management activities including thestrengthening of safety training.

For further raising everyone's sensitivity to and awareness of safety
Risk Assessment of Chemicals
To respond to the obligation to implement risk assessment

environmental incidents. As a result, while the RA table

our RA table. The working group mainly composed ofto also use it on health and environment as SHE risk(RA) of chemicals to be enforced in June 2016, we reviewed
environmental managers examined the procedures toimplement RA of environmental equipment to eradicate

I became the safety manager in Isehara Plant in February
2016. There are lots of things I want to do and lots of work
to do, and I would like to do my job with the safety policy ofIsehara Plant for ﬁscal 2016, which is the "establishment of asafe working environment where employees can work without
disaster," on my mind. In consideration of the fact that we
had lots of traﬃc accidents, serious potential accidents andhuman-caused disasters during the previous ﬁscal year, I willunite the eﬀorts of all plant staﬀ to develop safe worksites.
Isehara Plant, Tanaka Kikinzoku Kogyo K.K. Yuji Kato

10

TANAKA CSR REPORT 2016

was traditionally used on safety only, we revised the tableassessment table.

* SHE: safety, health and environment

Occupational accidents(involving an absence fromwork of four days or more)

2

TANAKA CSR REPORT 2016

11

The
Environment

Commitment to the Reduction of CO₂ Emissions

GOGO Plan 2020

Core Environmental Policy

As part of our eﬀorts to help prevent global warming, we

To be a leading company in environmental conservation in Japanare working to reduce CO₂ emissions from our production

Tsukuba Facility replaced an aging absorption cold/warm

CO₂ emissions in ﬁscal 2015 were almost same with thea high-eﬃciency cold/warm water generator with highactivities.

Ideal State we would like to achieve

Environmental activities, including protection of the environmentand contribution to biodiversity, are actively performed
to be a leading company in environmental conservation.

State we need to achievelevel in ﬁscal 2013 and 2014 as a result of the expansionof buildings and the increase in production volume.

Each worksite continuously promotes energy saving activities

mainly through operational management by Energy Saving

Speciﬁc activities and measures to be a leading company
in environmental conservation can be designed and launched.

Committee, etc. A wide range of energy saving measures
were taken during the ﬁscal year, including optimization ofPresent

water generator, which had been used for 25 years, withenergy saving eﬀect. Renewal of cooling water circulation
pump, cooling tower, etc. to introduce high-eﬃciency

models also contributed to the decrease in power
consumption. (CO₂ emissions were reduced by about
9 tons/year.)the operating conditions of equipment, adoption of LED

FY2015FY2017lights and replacement with high-eﬃciency air conditioners.

FY2020We will promote environmental management activities "to be a leading company in environmental
conservation in Japan," which is the goal set in the core environmental policy, as part of our eﬀorts to be theState we need to achieve by ﬁscal 2017 and the Ideal State we would like to achieve by ﬁscal 2020
based on the mid-term business plan GOGO Plan 2020.

●

CO₂ Emissions(ton/year)

40,00038,29934,43935,00033,11632,30331,846

Cold/warm water generator

32,21030,000

Environmental Management System
All of our production bases in Japan have obtained ISO

14001 certiﬁcation on environmental management, andmake continuous eﬀorts to perform environmental
conservation activities, including commitment to preventionof global warming and reduction of waste generation,
through the implementation of the PDCA cycle.

In particular, we set targets for the Group as a whole toreduce CO₂ emissions and industrial waste and eradicate
environmental incidents, and aggressively strive to meet
the targets.

Such environmental conservation activities are performed

in a secure and eﬃcient manner through the structure with
the Central Environmental Committee, which is composedof site managers, at the top. In addition, SHE PromotionOﬃce Manager Council, as well as the Environmental

Managers Sub-committee composed of environmental
managers, holds a meeting periodically to share informationand exchange opinions actively.
●

Example of Energy Saving Activities
in Tsukuba Facility

Structure to promote environmental conservation activities

TANAKA Holdings Co., Ltd.
President, executives
CSR Promotion Department

Environmental Compliance
To prevent air pollution, water pollution and soil pollution
and reduce environmental impact, we endeavor to not

only comply with the relevant laws and regulations but
also satisfy our voluntary standards, which are internally
set to be even stricter than the levels required by law.

Received an environmental award from
Kanagawa Prefecture

25,00020,0000Cooling tower

Hiratsuka, Shonan and Isehara Plants of Tanaka Kikinzoku
2010

2011

2012

2013

2014

2015

Note: The coeﬃcient for conversion of electricity use into CO₂ emissions for eachyear is ﬁxed to be 0.406 kg-CO₂/kWh to identify the progress in the eﬀorts.

FY

Kogyo K.K., which are all located in Kanagawa Prefecture,received an environmental award from Kanagawa Prefecturein the global warming countermeasure plan category.

We set especially strict internal management standards

Through initiatives to reduce CO₂ emissions including thestandards.

those with high energy saving eﬀect, the emissions at

to prevent their reoccurrence. Furthermore, we sharestandard year speciﬁed by Kanagawa Prefecture (ﬁscal

for air and water pollutants, which are 50% of the legal

replacement of lighting and air conditioning devices by

We respond promptly to abnormal situations and strive

these plants in ﬁscal 2013 fell 20% below the level in therelevant information through in-house "ﬂash reports" to2009), which was the reason for the award.

enhance awareness of the issues among employees, andhave in place a communication system to make notiﬁcations

to relevant government bodies in accordance with thereporting and notiﬁcation standards.
●

System to Respond to Emergency Situations
Internal

External

TANAKA Holdings Co., Ltd.
President, executives
ReportInstruction/Policy

CSR Promotion Department
ReportInstruction

Central Environmental Committee

SHE Promotion Oﬃce in each worksite

SHE Promotion Oﬃce Manager Council

Abnormal situation

Exceeds
legal
standard

Government
bodies
Associations
Industrygroups, etc.
Government
bodiesEnvironmental Managers Sub-committee
Environmental Committee of each worksite

To hand down the beautiful earth to
the next generation
12

TANAKA CSR REPORT 2016

TANAKA CSR REPORT 2016

13

The
Environment

Eﬀorts to Reduce Industrial Waste Emissions
With respect to industrial waste in the Tanaka Kikinzoku

Group, a large amount of acid and alkali is characteristicallygenerated from chemical plants when precious metals are
dissolved, reﬁned or collected from waste precious metal
solution.

We promote activities to reduce industrial waste emissions

based on 3R (reduction, reuse and recycling). In ﬁscal 2015,
the industrial waste emissions decreased by 1,259 tons
year-on-year.
●

11,64010,000solid sludge, which is then ﬁred and decomposed in ahigh-temperature electric furnace under conditions toprevent the generation of cyanogen gas. As a result, theamount of cyanide-containing waste liquid disposed of as
industrial waste, which was about 2,000 tons per year before
the improvement, has been dramatically reduced to zero.

2012, it substantially declined to 85 kg in ﬁscal 2013, 9 kg
in ﬁscal 2014 and 38 kg in ﬁscal 2015.
6,507

5,000

5,598

2,500

TANAKA Recycle System
Precious metals are used in various forms

as familiar materials in our life. The Tanaka

Trust, Security, Technology

Kikinzoku Group has traditionally considered
the scrap, waste liquid, used catalyst, etc.

Customer

containing precious metals as "urban mining"from a unique perspective, and is committed
to recycling precious metals.

Product

Recyclingprocessing

Amount of inorganic cyanide compounds reported asindustrial waste under the PRTR system

●

4,339

Precious Metal Recycling in the Tanaka Kikinzoku Group

is evaporated to concentrate the liquid until it turns into

release and transfer register) system was 2,500 kg in ﬁscal

11,296

7,500

0

To solve this issue, water in cyanide-containing waste liquid

reported as industrial waste under the PRTR (pollutant（ton/year）
12,324

disposed of as industrial waste.

In the meantime, while the amount of cyanide compounds

Industrial Waste Emissions

12,500by customers, and the waste liquid was conventionally

Returnofbullion

Reportofanalysisvalue（kg/year）

2010

2011

2012

2013

2014

2015

FY

3,000
2,500
2,000

Received Commendation for Contribution toEnvironmental Conservation from the Ministerof the Environment

500

detoxiﬁcation of hazardous waste liquid and substantial

reduction of waste liquid using precious metal recovery

technology, as well as our contribution to the disseminationof fuel cell by the early developmentof catalyst for fuel cell based on our
precious metal-related technology.

2010

2011

Approval

Drasticallyreduced

1,000
0

2012

Our
recoveryplant

Purchase

2,500

1,500

We received this commendation in recognition of

our commitment to environmental activities including

2,000

2,100

Recoveredmaterial

85

9

38

2013

2014

2015

Settlement
procedure

FY

Treatment

Analysis,
assessment

Purchase of precious metals

Number of Environmental Incidents
In ﬁscal 2015, the number of environmental incidents(cases where internal limits are exceeded) was six, which

consisted of four incidents related to water quality andtwo other incidents. We immediately took measures toaddress them to prevent the recurrence.
●

Number of Environmental Incidents(Internal Limits are Exceeded)

Example of Activities to Reduce Industrial
Waste at Shonan Plant
At Shonan Plant of Tanaka Kikinzoku Kogyo K.K., 90% of
the total industrial waste is cyanide-containing waste

liquid. A large amount of waste liquid is generated fromthe manufacturing of chemical products to be used as raw

materials for gold plating and from the process to recoverprecious metals from precious metal plating solution used

(Internal limits are set at 50% of the legal standards)(Cases)16
14
12

Air quality

1

8
6
4

2
11

2
0

Recycled Chemical Products Sales Department,
Chemical Recovery Company, Tanaka Kikinzoku Kogyo K.K.

TANAKA CSR REPORT 2016

Others

10

2
4

2011

2012

Ranging from jewelry to familiar home electronics, precious metals are used as essential
materials in our life. We at Recycled Chemical Products Sales Department are working to
make eﬀective use of ﬁnite resources for the next generation based on the idea that"waste is just garbage when mixed but resources when separated." Under the policy of
not generating waste from the production sites of customers, we visit customers on adaily basis to help them recycle precious metals and reuse them in products.
While feeling proud of the job to my family and to the world, I am travelling every day.

14

Water quality

3

1
1

3

3

2

2013

2014

2
4

2015

FY

●

Urban mining: Precious metals are used everywhere

Jun Kobayashi

TANAKA CSR REPORT 2016

15

Fair
Operating
Practices

Compliance Promotion System

Protection of Intellectual Property Rights

In addition to legal compliance, the Tanaka Kikinzoku Group strives to ensure observance of corporate ethics to conduct

Being aware that intellectual property rights such as patent

external information on compliance in an integrated manner, and promotes compliance throughout the Tanaka Kikinzoku

and copyright, as well as know-how, are important assets

fair and sound business activities. CSR & Communication Divisions HQ receives reports on compliance-related problems andGroup.
●

production and sales of products and goods, we respect

President, executives

Reporting/ Proposalof improvement

Internal Reporting
Committee
Reporting of
inappropriate
actions, etc.

Daily
management

CSR & Corporate
Communications
Division

Feedback
Identiﬁed problems

for companies, we actively endeavor to develop such rights.

In the research of new technology and the development,

Compliance Promotion System
TANAKA Holdings Co., Ltd.

rights, utility model rights, trademark rights, design rights

Lawyers
Consultants
Government bodies
Other experts

the intellectual property rights of third parties and avoid
intentional infringement of them. We also deal with any

infringement activities of other companies on our rights ina strict manner in accordance with the relevant laws ofeach country.

●

Some of the Patents Acquired in FY2015

Patent No. 5823285

Catalyst for solid polymer fuel cell and method of
producing the same

Patent No. 5807992

Palladium (Pd)-coated copper wire for ball bonding

Patent No. 5768029

Target for magnetron sputtering and method of producing the same

Patent No. 5758361

Non-cyanide gold-palladium alloy plating solution and plating method

Patent No. 5735670

Immunochromatographic analysis method, immunochromatographic
analysis device and immunochromatographic analysis kit

Advice/Guidance
Establishment of a mechanism
to enhance the system

Companies/Units(Manufacturing, engineering, sales, management)
Compliance with laws, codes, etc. related to the operations

Activities as an AEO-Certiﬁed Company
Certiﬁed as an AEO exporter, Tanaka Kikinzoku Kogyo K.K.
has in place compliance systems for the security of freight,

transportation, sites, etc., internal audits, managementof contractors, communication networks with custom

authorities and within the company, education system andsecurity export controls. Such systems, as well as theWe operate a Group-widesystem to ensure
adherence to corporate
ethics in business
management.

activities of the AEO General Management Committee,
enable supply of products in a more secure and reliable

manner. In ﬁscal 2015, the management system including
import control was reviewed to strengthen compliancerelated to import and export control as a whole.

* Authorized Economic Operator (AEO) system:
In this system, which aims to secure the safety of international trade andfacilitate it at the same time, the customs authorities relax and simplify
customs procedures for the companies that have established freight
security management and legal compliance systems.

Internal Reporting System
As a measure to prevent non-compliance, we haveestablished an internal reporting system, in which theInternal Reporting Committee responds to reports andconsultations from employees, etc. with investigation,corrective actions and follow-up. We prohibit thewhistleblowers from being treated in an unreasonable
manner due to the reporting.

Number of thepatents registeredin Japan in FY2015

39

16

TANAKA CSR REPORT 2016

TANAKA CSR REPORT 201617

Consumer
Issuesplatinum-cobalt alloy catalyst and platinum-ruthenium

Quality Management System
to Be a Global Company

alloy catalyst.

To supply safe and secure products that satisfy

customers in a sustainable manner, we have establishedand operate a quality management system (QMS) basedon ISO 9001. We also review the eﬀectiveness of the

QMS and improve the system so that we can promptly
respond to ever-changing customer demand on quality

and meet the trust and expectation of customers. In
addition, ISO/TS16949 requirements are reﬂected withfocus on the prevention of failure and reduction of variation
and waste for the continual improvement of the QMS.

Personal Information Protection andManagement System
TANAKA Holdings Co., Ltd. obtained ISO 27001 certiﬁcationin July 2015 to implement appropriate measures to protect

personal information of individual customers. Moreover,the conventional personal information management

Fuel cell is considered to be an important power
generator in the future, and the development, along withthe establishment of the market, is steadily promotedwith the policy of the Japanese Government to shift tohydrogen energy society, the ZEV Regulation of California,
the United States and other factors.

Currently, the ultimate challenge for fuel cell is to reduce
the use of platinum, which is very expensive, as much as

possible. To meet the challenge, FC Catalyst Development
Center is working for R&D and production of highly active
and durable catalyst.

* ZEV Regulation:
The ZEV Regulation requires that a certain percent of the cars sold by major
automobile manufacturers in California shall be zero emission vehicles (ZEVs).

Transmission electron
microscope image ofplatinum particles highly
dispersed on carbon

organization has been further enhanced to additionallymanage employee information including their "Social

Security and Tax Numbers" and personal information of
suppliers in an integrated manner on a Group-wide basis.

The managed personal information is classiﬁed into personal

information of individual customers, personal information of
corporate customers and employee information to clarify
the departments in charge of information management in
the respective categories.

Pursuing customer satisfaction
from every angle●

Quality Control Activities

Customer
Needs(expectation)

・Development of JIT/automation
・Simpliﬁcation of duties
・1S + 3S campaign
・Reduction of inventory(work-in-progress)
・Systemization of production
control・Conformancewith ISO MS standards
・Internal audits
・Position-based quality training
・8 QMS principles

Focus on Customers

Pursuit of Improvement of QCD (quality, cost, delivery)

Customer-Oriented Process（Customer
ＣＯＰ（Customer Oriented
Oriented Process）
Process）

Cooperation between People

Continual Process Improvement
Elimination of Wastes

・3-choku 3-gen ・7 types of wastes ・Why-why analysis
・Recurrence prevention activities

Personal Information Management Supervisor
Management of
personal information ofindividual customers
Precious Metals
Division

Customer
Satisfaction

20nm

One of the ﬁelds where precious metals are used iscatalyst. Catalyst for fuel cell includes platinum catalyst,(trust)・Clariﬁcation of customer needs
・Focus on the quality plan
・Analysis of and response
to potential risks
・Product design and process design
・Test/inspection design
・Design review (DR)・Technical assessment andcapacity management
・Equipment maintenanceand management
・Management indicator (KPI)

Alignment of work procedures and work instructions: improvement of quality and inheritance of skills and techniques
Employee satisfaction (ES): strengthening of motivation
Knowledge on basic statistical concept, identiﬁcation of potential risks as challenges, measures to address human errors (systemization)

TANAKA CSR REPORT 2016

Management of
employeeinformation, etc.
Human Resources& Systems Division

Development of Catalyst for Fuel Cell

Management with visual checks (visualization): information sharing and recognition, abnormality management

18

Management of
personal information of
corporate customers
Sales Management
Department

FC Catalyst Development Center of Tanaka Kikinzoku Kogyo K.K., which is a leading
company in electrode catalyst for fuel cell, supplies high-performance catalyst to
customers in Japan and overseas. Fuel cell is used for a wide range of purposes
including domestic use, vehicles (passenger cars, buses, forklifts, etc.) and backup
power supply. In particular, the world's ﬁrst commercial fuel cell cars were released in2015, and further growth of the market is anticipated in the future. We are working
to meet customer demand on performance, cost, quality and delivery time with theconcerted eﬀorts of production, development and sales staﬀ every day. Motivated by
the signiﬁcant role we should play in the realization of future hydrogen society, we will
make a continuous contribution with our technology.
FC Catalyst Development Center,
Chemical Recovery Company, Tanaka Kikinzoku Kogyo K.K.

Minoru Ishida

TANAKA CSR REPORT 201619

Community
Involvement
andDevelopment

We promote active communication within and outside the company
to foster relationships of mutual trust.

Cultivation of Human Resources andDevelopment of Art and Culture

Donation and Fund-raising Activities

Co-sponsorship of Robot Contest
for technical college students
We have co-sponsored the contest
since 2012 to support the young
students who will play pivotal roles
in Japan s manufacturing in the future.
Tanaka Holdings Co., Ltd.

Other activities

・Participation in Yoshinogari Furusato Fire Festival as corporate volunteer
staﬀ (for stage setting, etc.) (Saga Production Headquarters of TD)

Cleanup of the plant andits neighborhood

Sendai Sanja Festival

October 2015
No. of participants: 98

June 2015
No. of participants: 30

Sendai Store of
Tanaka Kikinzoku Jewelry K.K.

Tanaka Denshi Kogyo K.K.

Hiratsuka Plant of
Tanaka Kikinzoku Kogyo K.K.

Donation of proceeds fromthe sale of resources obtained fromseparated waste

Cleanup in the industrial complex

500 kg of paper, 25 kg of plastic,
700 kg of cardboard and 30 kg of metal
Ongoing from June 2009
No. of participants: 100

Tsukuba Facility of
Tanaka Kikinzoku Kogyo K.K.

Fund-raising campaign for a school
pocket money fund through an internal
ﬂea market

Oﬃcial partner of the JapanesePara-Sports Association (JPSA)

March 2016
No. of participants: 180

Tanaka Holdings Co., Ltd.

Tanaka Electronics Singapore Pte. Ltd.

Purchase of sweets handmade
by people with disabilities

Donation of proceeds from an internal
ﬂea market
December 2015
No. of participants: 60

Tanaka Denshi Kogyo K.K.
Other activities

・Contribution to sports development in Isehara Rotary Club
(Isehara Plant of TKK)・Partnership to support cheer leaders of Vegalta Sendai soccer team(Sendai Store of TKJ)
・Oﬀer of tennis courts to local residents (Tomioka Plant of TKK)・Participation in Saga Sakura Marathon 2015 as corporate volunteer staﬀ
(for support at water stations, control of spectators on the roadside, etc.)(Saga Production Headquarters of TD)

Tanaka Electronics (Hangzhou) Co., Ltd.
Other activities

・Participation in Ginza Illumination Hikarimichi 2015 (Ginza Main Store of TKJ)
・Donation to the "Smile Fund" of the Japan Cancer Society(Marketing Division of TKJ)・Furusato (hometown) tax payment to support Kumamoto Prefecture andits municipalities (Marketing Division of TKJ)
・Donation of foreign currency to UNICEF (branches of TKK)・Collection of spoiled postcards to support Tanzania Pole Pole Club in tree
planting activities in Africa (branches of TKK)・Support of door-to-door sales of bread made by Wakakusu Donguri Mura(a welfare institution) (Saga Production Headquarters of TD)
・Campaign to donate blood (400 ml) in a bus of Saga Red Cross Blood Center(Saga Production Headquarters of TD)
・Collection of pull tabs (25 kg) and plastic bottle caps (13,140 pieces)for donation (Saga Production Headquarters of TD)
・Blood donation campaign (TEM, TEC)

Won the 3rd place in the categoryof type 1 ﬁre hydrant for speciﬁc use
in the in-house ﬁre-ﬁghting training
performance assessment
Ginza Main Store of
Tanaka Kikinzoku Jewelry K.K.

Other activities

・River cleanup campaign (Isehara Plant of TKK)
・Sagami River cleanup and planting activities(EEJA, Shonan and Hiratsuka Plants of TKK)
・Ginza central street cleanup event (Ginza Main Store, Headquarters)
・Industrial complex cleanup campaign (Iwate Plant of TKK)
・Cleanup of the areas around the plant/branch(Tomioka Plant of TKK, Nagoya Branch of TKK)
・Cleanup in the area of the Ichikawa Port Development Council(Ichikawa Plant of TKK)・Industrial complex cleanup event (Saga Production Headquarters of TD)
・Mountain cleanup activity for environmental conservation (TEC)
・Local cleanup activity (Saga Production Headquarters of TD)

Other activities

・Active crime prevention activities (participation of store managers in the
council meeting held a few times in a year, and participation in traﬃc safety
and other volunteer activities) (Nagoya and Sakae Stores of TKJ)
・Water sprinkling campaign (around Marunouchi)(Tokyo Sales Department of TKK)
・Local safety campaign (TKJ)

Activities in Fiscal 2016

Tanaka Electronics Taiwan Co., Ltd.

May to August 2015
No. of participants: 38

July 2015

October 2015
No. of participants: 6

January 2016

Support of children from Seikaen(an orphanage) in sports practicefor a prefectural tournamentParticipation in Local Cultural Activities, etc.

Donation of proceeds from an internal
ﬂea market to a nursing home

Tanaka Electronics Malaysia Sdn. Bhd.

Sports Promotion Activities

Local Cleaning Activities

Certiﬁed as a Tokyo Sports Promotion Model Company for ﬁscal 2015
Tanaka Holdings Co., Ltd. is one of the 102 companies certiﬁed under the Sports Promotion Company Certiﬁcation System establishedby the Tokyo Metropolitan Government in ﬁscal 2015. In addition, the company has been selected from among them as one of the 13
Tokyo Sports Promotion Model Companies that are committed to activities with especially large social impact and ripple eﬀect.

Monetary donation for the 2016 Kumamoto Earthquakes
We donated 10 million yen to Welfare Town Development Oﬃce, Health and Welfare Policy Division, Kumamoto Prefecture for the2016 Kumamoto Earthquakes.

Bond oflove - cherry
blossom
trees planting
135

We have performed various volunteer activities to support the rehabilitation of the Tohoku Region
since the Great East Japan Earthquake. In ﬁscal 2013, we commenced support activities to be
performed on a continual basis under the theme of inheritance of memories, and ﬁscal 2015 was thethird ﬁscal year. Cherry blossom trees will be planted periodically with funds donated by employees tocreate a row of the trees in the furthest inland areas hit by the tsunami so that they can be landmarks
for evacuation. The target is to plant 135 trees by 2020 when we celebrate our 135th year in business,
and we have planted 84 trees in total so far.

I participated in "Bond of love - cherry blossom trees planting 135"

Five years have passed since the Great East Japan Earthquake. Thinking that I do not want toforget it or we must not forget it, I participated in the planting of cherry blossom trees in Morino Sato, a special nursing home for the elderly with a bright and beautiful atmosphere and fullof wooden items, on a warm sunny day. I felt fueled by the vitality in the buds of the cherry
blossom trees planted last year, and when I heard about the damage caused by the earthquake
from a local storyteller, I had a strong feeling that everyone has to visit aﬀected areas. "Thewhole of Japan has forgotten the miseries of the earthquake disaster. It is important to prepare
for a major earthquake, which will surely hit Japan again." This comment was impressive andstill sticks in my mind.
President's Oﬃce, Tanaka Holdings Co., Ltd. Miho Matsuyama

20

TANAKA CSR REPORT 2016

Cherry blossom planted
in March 2014

Scenes of the planting activities
in March 2016

TANAKA CSR REPORT 2016

21

CSR
Performance

Third-party
Assurance

Number of employees (in Japan)

Number of employees who usedthe childcare leave system (in Japan)

as of March 31, 2016

FY2015

Female: 839
Average age: 41

Male: 1,895
Average age: 42

1.68%
Number of employees: 2,734 Average age: 42

Short-time work hours
during pregnancy

Ratio of employeeswith disabilities

6

90
80

62（59）

70

56

55(the number in parentheses is the number of accidents
involving an absence from work of four days or more)

Traﬃc accidents

83（82）

72（71）

Reduced work hours
for child care

Occupational accidents

Number of occupational accidents and traﬃc accidents(Cases)Child careleave(the number in parentheses is the number of accidents
during driving to or from work or personal time)

60（60）

59（56）

59（56）

60
50

36（5）

40

29（3）

30

31（1）

23（2）

20

23（2）

16（4）

10
0

2010

2011

2012

2013

2014

2015

FY

Industrial waste emissions

CO₂ emissions（tons/year）（tons/year）

40,00012,50012,324

11,64010,00035,00011,2967,500

30,0006,507
38,29925,00034,43933,11632,30331,8465,000

32,210

5,598

4,339

2,500
20,000
0

2010

2011

2012

2013

2014

2015

FY

0

2010

2011

2012

2013

2014

2015

FY

CO₂ emission factor of Tokyo Electric Powerin FY2012 (0.406 kg-CO₂/kWh) is used to calculate CO₂ emissions
from power consumption for each of the ﬁnancial years.

Number of the new patents registeredin JapanTohoku Reconstruction Volunteer Program - the numberof the planted cherry blossom trees (cumulative number)

FY2015

30

FY

2013

Number of
the patents registeredin Japan in FY2015

39

60

2014

84

2015
0

22

10

TANAKA CSR REPORT 2016

20

30

40

50

60

70

80

90

100

TANAKA CSR REPORT 201623

Third-party
OpinionMasamichi Shimizu

Visiting Professor of Tsukuba Gakuin University, Representative of CCI Research Institute, Executive
Director of the Japan Society for Corporate Communication Studies, Auditor of the Public Relations
Society of Japan, Environmental Counselor【Proﬁle】

Mr. Shimizu graduated from College of Economics, Yokohama National University. After working at Japan
Management Association, he was a professor at College of Business Administration, Shukutoku University, and retired
to establish CCI Research Institute in 2014. His areas of specialty are environmental and CSR communication and PR
management. His publications include Strategic Thinking on PR Management,
Companies Learning from Sanpo
Yoshi and Loved by People, Environmental Communication, Company Friendly to People - Security and Safety,
Management Based on Ties, Introduction to Public Relations," "Theory and Practice of CC Strategies - Environment,
CSR and Coexistence," "Introduction to CSR Management for Company Employees" and many more.

I prepared this third-party opinion based mainly on a visit to Iwate Plant of Tanaka Kikinzoku Kogyo and interviews in the plant,
as well as this report and information on the website of Tanaka Holdings.

Response from the Tanaka Kikinzoku GroupIn ﬁscal 2015, the GOGO Plan 2020 was launched on a full scale, and we introduced an in-house company system and established
the Risk Management Committee. This is exactly a "management structure for oﬀense and defense" in the words of Professor
Shimizu, and will be a signiﬁcant step for the Tanaka Kikinzoku Group to maintain its business for 200 years and even 300 years as

mentioned in the top message. We would like to continue to be aware of sustainability in our activities and meet the expectationof stakeholders.

When preparing the CSR Report for ﬁscal 2015, we tried to make it more interesting and easier to read by reﬂecting commentsfrom readers, which were collected through the questionnaire survey in the previous ﬁscal year, on the presentation of the Group's

CSR promotion activities. While Professor Shimizu mentioned that the report presents the engagement of the employees in theirjobs in an even clearer manner than before, I feel that it is an outcome of this eﬀort. On the other hand, Professor Shimizu also

indicated that we need to make eﬀorts to help the readers have a better understanding about organizational governance and otherchallenges for which we are developing new activities. We recognize them as the issues that need to be improved in the report for

Feedback as to the CSR Report for Fiscal 2016
When I read the top message of this report, I was especiallyAn outline of the precious metal recycling process, instrongly conscious of sustainability."

indicates that the Group has an aspect as a next-generation

impressed by the phrase "We will continue to aim to be
The Tanaka Kikinzoku Group launched the m i d - t e r mmanagement plan "GOGO Plan 2020" in ﬁscal 2015, andassumes its state in 2020, when the Group celebrates its
135th anniversary, as having grown and developed to be a"global company" as a result of the further promotion ofthe "three key precious metal businesses" while having

inherited the "free and vigorous corporate culture."

To achieve one of the speciﬁc targets in the plan, "G30 + CS

No.1," an in-house company system was introduced and the
Risk Management Committee was set up. I understand that

the Group has established a "management structure foroﬀense and defense."

In other words, the Group seems to aim to fulﬁll its corporatesocial responsibility by performing business activities withsustainability in mind and to improve sustainability bypromoting businesses that respond to the expectation of
stakeholders.

This is a very important perspective, and I hope that theeﬀorts will bear fruits ﬁrst.

Now, my opinion on each section is mentioned below.

Firstly, the pages on "Labor Practices" and "Fair Operating
Practices" present the engagement of the employees in theirjobs in an even clearer manner than before. While those pages

are easier to read as a whole with the two-column format,
improved layout of photos, highlighted numbers on

performance results and simpliﬁcation of sentences, I supposethat the vitality of the workplace is also reﬂected on the pages.

Secondly, the results of reduction activities and examples of theinitiatives in the pages on "Environment" are very impressive.

addition to the current status as to environmental impact,environmental business. If I point out any issue to be
improved, the contents should be enhanced next time.

Lastly, Professor Shimizu stated that it is important for everyone to have common sense and share thoughts about work when the

Tanaka Kikinzoku Group tries to make a breakthrough to be a global company. This is exactly what we aim to achieve. We hopethat this CSR Report helps share thoughts about work among everyone and promotes dialogue with our stakeholders. So, we
would appreciate your opinions and comments.

Thirdly, on the other hand, I had diﬃculty in understanding
the contents in the pages on "Organizational Governance"
although it might be because of lack of my ability tounderstand. What system is operated to make businessjudgments on a daily basis or respond to emergency

situations is not clear for outsiders although it may be

Manager of CSR & Corporate Communications DivisionCorporate Oﬃcer
Tanaka Holdings Co., Ltd.

obvious for people within the company. The mechanism oforganizational governance is signiﬁcant for the promotion of

Tetsuya Kawagishi"GOGO Plan 2020" and also related to the core elements ofbusiness management such as how decisions are madeeﬀectively on a daily basis and how risks are avoided
eﬀectively. So I hope that such systems are presented in
a comprehensible fashion.

Fourthly, I would like to mention some opinions about thepages on "Consumer Issues" and "Community Involvement

Editorial
PolicyThe Tanaka Kikinzoku Group publishes its CSR Report in order to enhance communication withstakeholders by informing them of the Group s corporate social responsibility (CSR) initiatives that aim
to contribute to the realization of a prosperous society and a beautiful future for the Earth supported
by precious metals.
This year s report inherits the design concept of gift, which was newly adopted for the 2013 edition,and has been edited to ensure that the content is easy to read and understand. In ﬁscal 2015, we
received third-party assurance to enhance the reliability of our CSR performance data on theenvironment and society.
We would be honored to receive feedback from our stakeholders. Your comments and opinions will
be used to improve the Tanaka Kikinzoku Group s future initiatives.

PeriodApril 1, 2015 to March 31, 2016
In order to provide a general view of activities under each topic covered in the report, some contents
may represent activities taken outside this period.

Scope

Tanaka Holdings Co., Ltd. and consolidated subsidiaries.
Indications are made in areas of the report where the scope diﬀers.

Publication

July 2016

and Development." While I visit worksites of the Group every
year, I ﬁnd that each worksite is well controlled and the work

is performed smoothly like a river. On the other hand, thesocial contribution activities of the worksites presented inthose pages are wide ranging in terms of time, style andscope.

I assume that the activities of the two aspects of "integrity
in work" and "diverse social activities," which are duties of

employees, could have been presented more vividly. I believethat it is a very driving force to achieve the goal of the"GOGO Plan 2020."

What I Expect from the Group as a Leading Precious Metals Company
While I have visited the headquarters and worksites of thesmoothly like a river unless various rules are taken in as theReference
guidelines

Japanese Standards Association, ISO 26000:2010

ﬁeld is about to move. A worksite is full of thoughts about

This report gives clues to help diverse people in the Group,

WebsiteThis report and past issues are also available on our website:
http://www.tanaka.co.jp/english/csr/index.html

company aims to create (the ideal state) through the practice

Publisher

Tanaka Holdings Co., Ltd.
CSR & Corporate Communications Division, CSR Promotion Department
Tokyo Building 22F, 7-3, Marunouchi 2-chome, Chiyoda-ku, Tokyo 100-6422, Japan
Tel: +81-3-6311-5506 (direct), Fax: +81-3-6311-5508,
website: http://www.tanaka.co.jp/english/index.html

Tanaka Kikinzoku Group several times, I always feel that thework in some form. However, such a feeling does not

automatically turn into an action just with codes of conduct
or standards written on a paper.

Global companies receive various requests from various

parts of the world every year and have to address them ﬁrst.
Nevertheless, as no football or baseball player plays a gamewith a rule book in his/her hand, it is impossible to work24

the next ﬁscal year and thereafter, and would like to promote further improvement.

TANAKA CSR REPORT 2016

workers' own "common sense" and shared among the team.

which aims to be a global company, conﬁrm what value theof their daily jobs. I sincerely hope that the top executives
and ﬁrst-line employees, who make continuous eﬀorts toimprove communication ( Challengeship ), arrange many

opportunities to have a dialogue with various stakeholders
through this report.

TANAKA CSR REPORT 201625