CSR Report 2014

For the Beautiful Futureof the Earth-060002
A-（2）Printed on environmentally friendly
FSC-certiﬁed paper using wood fromproperly managed forests

Printed on paper made with wood fromforest thinning.
Morino Chonai-Kai (Forest Neighborhood
Association)--Supporting sound forest
management.

The TANAKA Groupsupports an initiative
to preserve forests bypromoting the use ofdomestic timber.

This report is printed using
vegetable oil ink.

Printed by waterlessprinting method, which
produces no hazardous
waste liquid.

This report uses a
Universal Design (UD)font which is easy toread.

Corporate Philosophy and Code of Conduct of the Tanaka Group

Businesses of the TANAKA GroupCONTENTS

Industrial Products

00 Editorial Policy

Corporate Philosophy /● Au and Ag related businessWe pursue the full potential ofprecious metals as products that
underpin industrial development.
In recent years, we have focusedon medicine, environment andenergy, which are increasingly
important sectors on a global
scale.

● Chemical recovery business● PGM-related business● HD target business● Catalyst development businessBusinesses of theGroup /
01 TANAKA
Financial Data / Contents● Bonding wire
● Plating process

Message from the02 President

Business Locations

04 of the TANAKA Group
06 Organizational Governance
Jewelry

AssetsJewelry shines brightly in various scenes of life.
We oﬀer jewelry with reliable quality that is
worth treasuring for a long time.

Precious metals can be used as assets. We
produce and sell gold and platinum bullion
and coins with reliable quality while alsooﬀering accumulation plans.

● Jewelry● Artifacts● Commemorative objects and gifts● Bullion● Purchase and recycling● Coins● Accumulation plans

09 Labor Practices

Financial Results of the TANAKA Group■Financial results overview
FY2012Year-on-year
FY2013change839,264

967,665

Net sales

The TANAKA Group publishes its CSR Report in order to enhance communication with stakeholders by informing them of theGroup s corporate social responsibility (CSR) initiatives that aim to contribute to the realization of a prosperous society and abeautiful future for the Earth supported by precious metals.
This year s report inherits the design concept of gift, which was newly adopted for the 2013 edition, and has been edited toensure that the content is easy to read and understand.
We would be honored to receive feedback from our stakeholders. Your comments and opinions will be used to improve the
TANAKA Group s future initiatives.

Income before
income taxes

17,141

12,17771.0％

Net income

10,338

7,510

72.6％

Total assets

401,485

398,955

99.4％

40.3％

42.8％

PeriodApril 1, 2013 to March 31, 2014
In order to provide a general view of activities under each topic covered in the report, some contents may represent activities
taken outside this period.

Scope

Publication

Net sales（100 million yen）
12,00016 Fair Operating Practices

10,0008,000
6,000

18 Consumer Issues

4,000

Capital adequacy ratio

ー

2,000
0

2006 2007 2008 2009 2010 2011 2012 2013 FY

million yen

Community Involvement

Net income

Total assets（100 million yen）

（100 million yen）

120

4,000
3,500
3,000

80

Security, BCP/M,

2,500

60

22 Risk Management

2,000
1,500
1,000

20

500

0

0

2006 2007 2008 2009 2010 2011 2012 2013 FY

2006 2007 2008 2009 2010 2011 2012 2013 FY

24 Third-party Opinion

July 2014

Reference guidelines
Japanese Standards Association, ISO 26000:2010

WebsiteThis report and past issues are also available on our website: http://www.tanaka.co.jp/english/csr/index.html

Publisher
Tanaka Holdings Co., Ltd.
CSR Promotion Department, CSR & Communication Divisions HQTokyo Building 22F, 7-3, Marunouchi 2-chome, Chiyoda-ku, Tokyo 100-6422, Japan
Tel: +81-3-6311-5506 (direct), Fax: +81-3-6311-5508, website: http://www.tanaka.co.jp/english/index.html

20 and Development

4,500

100

40

Tanaka Holdings Co., Ltd. and consolidated subsidiaries.
Indications are made in areas of the report where the scope diﬀers.

12 Environment

115.3％

Editorial Policy

08 Human Rights

TANAKA is accredited as a Good Delivery Referee for gold and silver
by the London Bullion Market Association (LBMA), and also appointed
as a Good Delivery Referee for the London Platinum & Palladium
Market (LPPM). In both cases, TANAKA is one of the only ﬁve Good
Delivery Referees in the world (and the only one in Japan), which areresponsible for assessing Precious metals melting technologies andanalytical skills of all accredited gold and silver reﬁners.

01
TANAKA CSR REPORT 201425

Response from the
TANAKA Group /Questionnaire Results

Corporate Philosophy and Code of Conduct of the Tanaka Group

Businesses of the TANAKA GroupCONTENTS

Industrial Products

00 Editorial Policy

Corporate Philosophy /● Au and Ag related businessWe pursue the full potential ofprecious metals as products that
underpin industrial development.
In recent years, we have focusedon medicine, environment andenergy, which are increasingly
important sectors on a global
scale.

● Chemical recovery business● PGM-related business● HD target business● Catalyst development businessBusinesses of theGroup /
01 TANAKA
Financial Data / Contents● Bonding wire
● Plating process

Message from the02 President

Business Locations

04 of the TANAKA Group
06 Organizational Governance
Jewelry

AssetsJewelry shines brightly in various scenes of life.
We oﬀer jewelry with reliable quality that is
worth treasuring for a long time.

Precious metals can be used as assets. We
produce and sell gold and platinum bullion
and coins with reliable quality while alsooﬀering accumulation plans.

● Jewelry● Artifacts● Commemorative objects and gifts● Bullion● Purchase and recycling● Coins● Accumulation plans

09 Labor Practices

Financial Results of the TANAKA Group■Financial results overview
FY2012Year-on-year
FY2013change839,264

967,665

Net sales

The TANAKA Group publishes its CSR Report in order to enhance communication with stakeholders by informing them of theGroup s corporate social responsibility (CSR) initiatives that aim to contribute to the realization of a prosperous society and abeautiful future for the Earth supported by precious metals.
This year s report inherits the design concept of gift, which was newly adopted for the 2013 edition, and has been edited toensure that the content is easy to read and understand.
We would be honored to receive feedback from our stakeholders. Your comments and opinions will be used to improve the
TANAKA Group s future initiatives.

Income before
income taxes

17,141

12,17771.0％

Net income

10,338

7,510

72.6％

Total assets

401,485

398,955

99.4％

40.3％

42.8％

PeriodApril 1, 2013 to March 31, 2014
In order to provide a general view of activities under each topic covered in the report, some contents may represent activities
taken outside this period.

Scope

Publication

Net sales（100 million yen）
12,00016 Fair Operating Practices

10,0008,000
6,000

18 Consumer Issues

4,000

Capital adequacy ratio

ー

2,000
0

2006 2007 2008 2009 2010 2011 2012 2013 FY

million yen

Community Involvement

Net income

Total assets（100 million yen）

（100 million yen）

120

4,000
3,500
3,000

80

Security, BCP/M,

2,500

60

22 Risk Management

2,000
1,500
1,000

20

500

0

0

2006 2007 2008 2009 2010 2011 2012 2013 FY

2006 2007 2008 2009 2010 2011 2012 2013 FY

24 Third-party Opinion

July 2014

Reference guidelines
Japanese Standards Association, ISO 26000:2010

WebsiteThis report and past issues are also available on our website: http://www.tanaka.co.jp/english/csr/index.html

Publisher
Tanaka Holdings Co., Ltd.
CSR Promotion Department, CSR & Communication Divisions HQTokyo Building 22F, 7-3, Marunouchi 2-chome, Chiyoda-ku, Tokyo 100-6422, Japan
Tel: +81-3-6311-5506 (direct), Fax: +81-3-6311-5508, website: http://www.tanaka.co.jp/english/index.html

20 and Development

4,500

100

40

Tanaka Holdings Co., Ltd. and consolidated subsidiaries.
Indications are made in areas of the report where the scope diﬀers.

12 Environment

115.3％

Editorial Policy

08 Human Rights

TANAKA is accredited as a Good Delivery Referee for gold and silver
by the London Bullion Market Association (LBMA), and also appointed
as a Good Delivery Referee for the London Platinum & Palladium
Market (LPPM). In both cases, TANAKA is one of the only ﬁve Good
Delivery Referees in the world (and the only one in Japan), which areresponsible for assessing Precious metals melting technologies andanalytical skills of all accredited gold and silver reﬁners.

01
TANAKA CSR REPORT 201425

Response from the
TANAKA Group /Questionnaire Results

Message fromthe President

Promoting CSR activities that support our
growth to become what we want to be in 2020

Business Locationsof the TANAKA Group

Messagefrom
the President

We actively promote our CSR initiatives to support our growth and development to be a global company
by inheriting the free and vigorous corporate culture and further promoting the three key precious metalbusinesses, namely precious metals for industrial products, assets, and jewelry.

Organizational
Governancemid-term business plan identiﬁes our ideal state,

2012, ﬁscal 2013 started with a new politicalwhich is to: 1) have a corporate culture that

regime in Japan. The new prime minister Shinzo

encourages employees to express their constructive

Abe called his administration a crisis breakthroughopinions freely to each other irrespective of position,

Cabinet and has pursued bold economic policies

service years and professional background whento end deﬂation and achieve economic growth

tackling the same issue together, and improve theirbased on the three arrows of 1) an aggressive

business performance; 2) oﬀer excellent levels ofmonetary policy, 2) a ﬂexible ﬁscal policy and 3) a

products, goods, technologies and services in thegrowth strategy that stimulates private investment.

development of the three key business ﬁelds ofWith these economic policies, which are called

precious metals for industrial products, assets andAbenomics, positive signs of economic recovery

jewelry; and 3) be a company that is respected byhave started to be visible, such as rise in stockcompetitors and customers around the world andﬁscal 2008) by ﬁscal 2013, and have worked toto promotion of sports for the disabled as an

prices, depreciation of yen, lower unemployment

can develop operation with the same quality on ameet the targets. As a result, we reduced CO₂

oﬃcial partner of the Japan Paralympic Committee,

rates and higher job opening-to-application ratio.

global scale.

emissions by 22% and industrial waste discharge

support of young generations who are to be

by 51% from the baseline in ﬁscal 2013. Whilescientists in the future through co-sponsorship ofregrettably failing to meet the target for the

Robot Contest for technical college students, as

reduction of CO₂ emissions, we are still proud ofwell as volunteer activities such as participation in

What We Want to Be in 2020

continued to grow since the ﬁrst quarter of ﬁscal

the achievement in comparison with progress incleanup of the local neighborhood and donations

positive, and it is likely that the inﬂation rate of 2%,

Having inherited the free andthe eﬀorts in the world. We consider that thisto various charity organizations.

one of the initial targets for the Abe administration,

vigorous corporate culture,outcome was achieved by the concerted eﬀorts ofAs another topic in ﬁscal 2013, we were certiﬁed

production staﬀ and all other employees under theas an AEO exporter in recognition of our focus on

corporate philosophy of contributing to the future

security and compliance. This allows us to exportof the planet.

cargo more promptly and smoothly and deliver ourcan be achieved.

the TANAKA Group has grown andOn the other hand, capital investment and wages,

developed to be a global company ascorporate performance, have not increaseda result of the further promotion of

In terms of social contribution, we have planned

products to overseas customers with a muchthe three key precious metal businesses.

and implemented volunteer programs to support

shorter lead time.

Nuclear Power Station accident caused by thethe reconstruction of the areas aﬀected by theWe give top priority to the health and safety of ourGreat East Japan Earthquake dependency on energy

Great East Japan Earthquake every year since

employees. As the code of conduct states that we

suﬃciently. In addition, due to the Fukushimaof inheritance of memories, 30 cherry blossom

company is committed to elimination of accidents

proposes policies that may have adverse impact on

to undertake CSR activities, promotion of suchtrees were planted in the aﬀected areas throughand disasters.

the Japanese economy, such as participation in

activities is essential for us to grow to be afund-raising activities of employees. We will

TPP negotiations and consumption tax hike, theglobal company, which is what we want to be ascontinue this initiative with the ultimate goal

This CSR report summarizes our eﬀorts to promote

prospects of the domestic economy are uncertain.

described in the GOGO 2020, and we aggressivelyof planting 135 cherry blossom trees in total

CSR activities during ﬁscal 2013, and we believe

Amid such circumstances, the TANAKA Grouppursued CSR activities in ﬁscal 2013 as well.

by ﬁscal 2020, which is the ﬁnal ﬁscal year forthat you will reaﬃrm through this report that thecontinues its business activities with a stronger

A notable achievement in our CSR activities was

the GOGO 2020 and also the 135th anniversary

TANAKA Group is a global company actively

unity of the employees to keep pace with thesubstantial reduction of CO₂ emissions and industrial

for the TANAKA Group since its establishment.

promoting CSR activities.

economic recovery. Consequently, corporate

waste discharge, which we addressed as one of the

The cherry blossom trees will be planted near

performance has been recovering slowly since thekey issues in the mid-term business plan. Morethe furthest inland areas hit by the tsunami as

ﬁrst half of ﬁscal 2012, and sales of precious

speciﬁcally, in the mid-term business plan fromlandmarks for evacuation. In three years themetals for jewelry were particularly strong in theﬁscal 2009 (called Phoenix 5 ), we set aggressive

trees will produce beautiful ﬂowers as they

secondalso

targets of reducing CO₂ emissions by 25% andwatch over the safety of people.

established a new mid-term business plan calledindustrial waste discharge by 50% from theMoreover, we are actively involved in various other

GOGO 2020 and will launch it in ﬁscal 2014. Thisbaseline values (averages between ﬁscal 2006 andsocial contribution activities, including assistance

half

of

ﬁscal

2013.

We

have

President & CEO, TANAKA Holdings Co., Ltd.

03
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

02
TANAKA CSR REPORT 2014

Third-party Opinion

put safety ﬁrst and do our best work, the whole

As companies around the world are now required

Security, BCP/M,
Risk Management

the earthquake. In ﬁscal 2013, under the theme

the trade balance. As the administration also

Community Involvement
and Development

derived from fossil fuels is forced, which is worsening

Consumer Issues

which were assumed to rise as a result of better

Fair Operating Practices

2013. In addition, consumer price index has been

Environment

improved their performance, and real GDP has also

Labor Practices

As a result, exporting and other companies

Human Rights

With launch of the Abe administration in DecemberMessage fromthe President

Promoting CSR activities that support our
growth to become what we want to be in 2020

Business Locationsof the TANAKA Group

Messagefrom
the President

We actively promote our CSR initiatives to support our growth and development to be a global company
by inheriting the free and vigorous corporate culture and further promoting the three key precious metalbusinesses, namely precious metals for industrial products, assets, and jewelry.

Organizational
Governancemid-term business plan identiﬁes our ideal state,

2012, ﬁscal 2013 started with a new politicalwhich is to: 1) have a corporate culture that

regime in Japan. The new prime minister Shinzo

encourages employees to express their constructive

Abe called his administration a crisis breakthroughopinions freely to each other irrespective of position,

Cabinet and has pursued bold economic policies

service years and professional background whento end deﬂation and achieve economic growth

tackling the same issue together, and improve theirbased on the three arrows of 1) an aggressive

business performance; 2) oﬀer excellent levels ofmonetary policy, 2) a ﬂexible ﬁscal policy and 3) a

products, goods, technologies and services in thegrowth strategy that stimulates private investment.

development of the three key business ﬁelds ofWith these economic policies, which are called

precious metals for industrial products, assets andAbenomics, positive signs of economic recovery

jewelry; and 3) be a company that is respected byhave started to be visible, such as rise in stockcompetitors and customers around the world andﬁscal 2008) by ﬁscal 2013, and have worked toto promotion of sports for the disabled as an

prices, depreciation of yen, lower unemployment

can develop operation with the same quality on ameet the targets. As a result, we reduced CO₂

oﬃcial partner of the Japan Paralympic Committee,

rates and higher job opening-to-application ratio.

global scale.

emissions by 22% and industrial waste discharge

support of young generations who are to be

by 51% from the baseline in ﬁscal 2013. Whilescientists in the future through co-sponsorship ofregrettably failing to meet the target for the

Robot Contest for technical college students, as

reduction of CO₂ emissions, we are still proud ofwell as volunteer activities such as participation in

What We Want to Be in 2020

continued to grow since the ﬁrst quarter of ﬁscal

the achievement in comparison with progress incleanup of the local neighborhood and donations

positive, and it is likely that the inﬂation rate of 2%,

Having inherited the free andthe eﬀorts in the world. We consider that thisto various charity organizations.

one of the initial targets for the Abe administration,

vigorous corporate culture,outcome was achieved by the concerted eﬀorts ofAs another topic in ﬁscal 2013, we were certiﬁed

production staﬀ and all other employees under theas an AEO exporter in recognition of our focus on

corporate philosophy of contributing to the future

security and compliance. This allows us to exportof the planet.

cargo more promptly and smoothly and deliver ourcan be achieved.

the TANAKA Group has grown andOn the other hand, capital investment and wages,

developed to be a global company ascorporate performance, have not increaseda result of the further promotion of

In terms of social contribution, we have planned

products to overseas customers with a muchthe three key precious metal businesses.

and implemented volunteer programs to support

shorter lead time.

Nuclear Power Station accident caused by thethe reconstruction of the areas aﬀected by theWe give top priority to the health and safety of ourGreat East Japan Earthquake dependency on energy

Great East Japan Earthquake every year since

employees. As the code of conduct states that we

suﬃciently. In addition, due to the Fukushimaof inheritance of memories, 30 cherry blossom

company is committed to elimination of accidents

proposes policies that may have adverse impact on

to undertake CSR activities, promotion of suchtrees were planted in the aﬀected areas throughand disasters.

the Japanese economy, such as participation in

activities is essential for us to grow to be afund-raising activities of employees. We will

TPP negotiations and consumption tax hike, theglobal company, which is what we want to be ascontinue this initiative with the ultimate goal

This CSR report summarizes our eﬀorts to promote

prospects of the domestic economy are uncertain.

described in the GOGO 2020, and we aggressivelyof planting 135 cherry blossom trees in total

CSR activities during ﬁscal 2013, and we believe

Amid such circumstances, the TANAKA Grouppursued CSR activities in ﬁscal 2013 as well.

by ﬁscal 2020, which is the ﬁnal ﬁscal year forthat you will reaﬃrm through this report that thecontinues its business activities with a stronger

A notable achievement in our CSR activities was

the GOGO 2020 and also the 135th anniversary

TANAKA Group is a global company actively

unity of the employees to keep pace with thesubstantial reduction of CO₂ emissions and industrial

for the TANAKA Group since its establishment.

promoting CSR activities.

economic recovery. Consequently, corporate

waste discharge, which we addressed as one of the

The cherry blossom trees will be planted near

performance has been recovering slowly since thekey issues in the mid-term business plan. Morethe furthest inland areas hit by the tsunami as

ﬁrst half of ﬁscal 2012, and sales of precious

speciﬁcally, in the mid-term business plan fromlandmarks for evacuation. In three years themetals for jewelry were particularly strong in theﬁscal 2009 (called Phoenix 5 ), we set aggressive

trees will produce beautiful ﬂowers as they

secondalso

targets of reducing CO₂ emissions by 25% andwatch over the safety of people.

established a new mid-term business plan calledindustrial waste discharge by 50% from theMoreover, we are actively involved in various other

GOGO 2020 and will launch it in ﬁscal 2014. Thisbaseline values (averages between ﬁscal 2006 andsocial contribution activities, including assistance

half

of

ﬁscal

2013.

We

have

President & CEO, TANAKA Holdings Co., Ltd.

03
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

02
TANAKA CSR REPORT 2014

Third-party Opinion

put safety ﬁrst and do our best work, the whole

As companies around the world are now required

Security, BCP/M,
Risk Management

the earthquake. In ﬁscal 2013, under the theme

the trade balance. As the administration also

Community Involvement
and Development

derived from fossil fuels is forced, which is worsening

Consumer Issues

which were assumed to rise as a result of better

Fair Operating Practices

2013. In addition, consumer price index has been

Environment

improved their performance, and real GDP has also

Labor Practices

As a result, exporting and other companies

Human Rights

With launch of the Abe administration in DecemberMessage fromthe President

Business Locations of the TANAKA Group

Tanaka Denshi Kogyo K.K.（TD）Development and manufacturing of various
bonding wires and supply of technical support
services to customers

Tanaka Holdings Co., Ltd.（THD）

The TANAKA Group operates R&D, production and(industrial products, jewelry and assets) in Asian

Stock holding entity of Tanaka Kikinzoku Group
Headquarters ：❶ Marunouchi, Tokyo
Osaka second headquarters ：❷ Osaka

marketing bases for its three main businesses
countries, North America and Europe, in addition to Japan.

Tanaka Electronics Singapore Pte. Ltd.（TES）
Manufacturing of various bonding wires andsupply of technical support services to customers

Business Locationsof the TANAKA Group

Headquarters ：❶ Marunouchi, Tokyo
Plant ：❷ Saga
❸ Shonan

TANAKA in the World

Headquarters ：❹ Singapore

51

Manufacturing, research and developmentof all types of industrial precious metal products

7
4 5 1 2 3
4

3 8

11

10 3

Manufacturing of various bonding wires and supplyof technical support services to customers

Europe12

9

Headquarters ：❺ Penang (Malaysia)

Tanaka Electronics (Hangzhou) Co., Ltd.（TEC）
Manufacturing of various bonding wires and supplyof technical support services to customers

6

Headquarters ：❻ Hangzhou (China)

13❷ Iwate Plant

Tanaka Electronics Taiwan Co., Ltd.（TET）

14

・Clad materials, etc.

Human Rights

Headquarters ：❶ Marunouchi, Tokyo
Distribution center ：⓭ Shonan Distribution CenterNorth
America

Organizational
Governance

Asia
Tanaka Kikinzoku Kogyo K.K.（TKK）

Tanaka Electronics Malaysia Sdn.Bhd.（TEM）

2

Manufacturing of various bonding wires and supplyof technical support services to customers
Location ：❼ Zhongli (Taiwan)

・Wire and plate materials ・Electrical rivet contacts
・Precious metal pipe ・Silver blazing alloys
・Gold and silver targets, etc.

Tanaka Kikinzoku International K.K.（TKI）

Tanaka Electronics Taiwan Co., Ltd.
Technical Center（TET/TC）

Taiwan Tanaka Kikinzoku Kogyo Co., Ltd.（T-TKK）

Supply of technical support services to customers❹ Ichikawa Plant

Various electrical contacts, wire rod processing,recovery and reﬁning

Headquarters ： 1 Marunouchi, Tokyo
Overseas base ： 2 Seoul Branch

Headquarters ： 1 Taipei (Taiwan)
Plant ： 2 Hsinchu (Taiwan)❺ Sodegaura Plant
・Recovery and reﬁning of platinum precious metals❻ Isehara Plant
・Platinum equipment for glass melting
・Materials for various sensors
・Platinum targets, etc.

❼ Hiratsuka Plant

Tanaka Kikinzoku Hanbai K.K.（TKH）❽ Shonan Plant

Sale of the productsof the Tanaka Kikinzoku Group in Japan
Headquarters ：❶ Marunouchi, Tokyo
Branch/oﬃce ：❷ Sendai Branch ❻ Osaka Branch❸ Yokohama Branch ❼ Okayama Branch❹ Nagano Branch ❽ Fukuoka Branch❺ Nagoya Branch ❾ Shiga Sales Oﬃce

❾ Hiratsuka Technical Center

Tanaka Kikinzoku (Hangzhou) Co., Ltd.

Headquarters ： 1 Marunouchi, TokyoOﬃce ： 2 Hiratsuka
Laboratory ： 3 California (U.S.A.) 4 Hsinchu (Taiwan)

Recovery, reﬁning, processing and sale of precious metals,
related products and parts
Headquarters ：❶ Hangzhou (China)

5 Incheon (South Korea)

Tanaka Kikinzoku Jewelry K.K.（TKJ）

TC Catalyst, Inc.（TCC）

Sale of gold and platinum jewelry, imported
jewelry, bridal jewelry, artifacts and various
commemorative gifts; remodelling of jewelry;sale and purchase of gold and platinum bullion
and coins; and RE:TANAKA(jewelry purchase and recycling business).

Development, manufacturing and sale of catalyst
equipment for puriﬁcation of exhaust gas fromgasoline and diesel engines
Headquarters ：❶ Marunouchi, Tokyo
Laboratory ：❷ Tsukuba(located in Tsukuba Facility of TKK)Store ：GINZA TANAKA

Heesung Metal Ltd.（HEESUNG）❶ Ginza Main Store❷ Shinjuku Store❸ Store at Hotel Chinzanso Tokyo❹ Yokohama-Motomachi Store❺ Sendai Store❻ Nagoya Store❼ Sakae Store (Bridal)❽ Shinsaibashi Store❾ Fukuoka Tenjin Store❿ Niigata Mitsukoshi Store

Various types of precious metal products
Head oﬃce/plant ：❶ Juan (South Korea)
Oﬃce ：❷ Seoul (South Korea)
Plant ：❸ Namdong (South Korea)❺ Dohwa (South Korea)❼ Tianjin (China)

Tanaka Kikinzoku Business Service K.K.（TKBS）

Nippon PGM Co., Ltd.（PGM）

Outsourcing and management of indirect
operations of the Tanaka Kikinzoku Group

Recovery of precious metals from used catalysts
for the puriﬁcation of automobile exhaust gas
and used petrochemical catalysts

Headquarters ：❶ Marunouchi, Tokyo

Headquarters ：❶ Akihabara, Tokyo
Plant ：❷ Kosaka, Akita❿ Tsukuba Facility (Technical Center)Japan・Development of chemical compounds
・Manufacturing of platinum targets❸ New Jersey (U.S.A.)❹ Liberec (Czech)

CDGM Tanaka Environmental Catalyst Co., Ltd.（CGTEC）
Development, manufacturing and sale of catalyst equipment for the
puriﬁcation of exhaust gas from gasoline and diesel engines

・Development of high-performance materials
1

Head oﬃce/plant ： 1 Chengdu (China)

1⓬ FC Catalyst Development Center

Chengdu Guangming Paite Precious Metal Co., Ltd.

Third-party Opinion⓫ Isehara Technical Center・Development and manufacturing of electrodecatalysts for fuel cell

Security, BCP/M,
Risk Management

・Development of high-performance materials
that use precious metals(for medical, automobile and energy sectors)❹ Gajwa (South Korea)❻ Shenzhen (China)

Community Involvement
and Development

・Recovery and reﬁning of gold and silver precious
metals, recovery equipment
・Gold and silver precious metal compounds
・Insoluble electrodes
・Thick ﬁlm pastes

Manufacturing, sale, research and development ofprecious metal plating solutions and other surface
treatment agents, as well as plating, testing and other equipment

3 Hukou (Taiwan)

Consumer Issues

・Cross-bar contacts
・Materials for electronic parts
・Welded products, etc.

Electroplating Engineers of Japan,
Limited（EEJA）

Fair Operating Practices

3 Hong Kong Branch
4 Taipei Branch
5 Kaohsiung Sales Oﬃce
6 Manila Representative Oﬃce
7 Tanaka Kikinzoku International (Shanghai) Co., Ltd.
8 Tanaka Kikinzoku International (Shanghai) Shenzhen Branch
9 Tanaka Kikinzoku International (America) Inc.
10 Tanaka Kikinzoku International (America) San Jose Branch
11 Tanaka Kikinzoku International (Thailand) Co., Ltd.
12 Tanaka Kikinzoku International (Europe) GmbH
13 Tanaka Kikinzoku International (Malaysia) Sdn. Bhd.
14 Tanaka Kikinzoku International (Singapore) Pte., Ltd.

Location ：❽ Taichung (Taiwan)

Environment

・Recovery and reﬁning of platinum precious metals
・Platinum precious metal compounds
・Manufacturing of various catalysts, etc.

Export/import and sale of the productsof the Tanaka Kikinzoku Group

Labor Practices❸ Tomioka Plant

Sale of precious metals, production and sale of processed precious metals
Headquarters ：❶ Chengdu (China)

0405

TANAKA CSR REPORT 2014

TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results2Message fromthe President

Business Locations of the TANAKA Group

Tanaka Denshi Kogyo K.K.（TD）Development and manufacturing of various
bonding wires and supply of technical support
services to customers

Tanaka Holdings Co., Ltd.（THD）

The TANAKA Group operates R&D, production and(industrial products, jewelry and assets) in Asian

Stock holding entity of Tanaka Kikinzoku Group
Headquarters ：❶ Marunouchi, Tokyo
Osaka second headquarters ：❷ Osaka

marketing bases for its three main businesses
countries, North America and Europe, in addition to Japan.

Tanaka Electronics Singapore Pte. Ltd.（TES）
Manufacturing of various bonding wires andsupply of technical support services to customers

Business Locationsof the TANAKA Group

Headquarters ：❶ Marunouchi, Tokyo
Plant ：❷ Saga
❸ Shonan

TANAKA in the World

Headquarters ：❹ Singapore

51

Manufacturing, research and developmentof all types of industrial precious metal products

7
4 5 1 2 3
4

3 8

11

10 3

Manufacturing of various bonding wires and supplyof technical support services to customers

Europe12

9

Headquarters ：❺ Penang (Malaysia)

Tanaka Electronics (Hangzhou) Co., Ltd.（TEC）
Manufacturing of various bonding wires and supplyof technical support services to customers

6

Headquarters ：❻ Hangzhou (China)

13❷ Iwate Plant

Tanaka Electronics Taiwan Co., Ltd.（TET）

14

・Clad materials, etc.

Human Rights

Headquarters ：❶ Marunouchi, Tokyo
Distribution center ：⓭ Shonan Distribution CenterNorth
America

Organizational
Governance

Asia
Tanaka Kikinzoku Kogyo K.K.（TKK）

Tanaka Electronics Malaysia Sdn.Bhd.（TEM）

2

Manufacturing of various bonding wires and supplyof technical support services to customers
Location ：❼ Zhongli (Taiwan)

・Wire and plate materials ・Electrical rivet contacts
・Precious metal pipe ・Silver blazing alloys
・Gold and silver targets, etc.

Tanaka Kikinzoku International K.K.（TKI）

Tanaka Electronics Taiwan Co., Ltd.
Technical Center（TET/TC）

Taiwan Tanaka Kikinzoku Kogyo Co., Ltd.（T-TKK）

Supply of technical support services to customers❹ Ichikawa Plant

Various electrical contacts, wire rod processing,recovery and reﬁning

Headquarters ： 1 Marunouchi, Tokyo
Overseas base ： 2 Seoul Branch

Headquarters ： 1 Taipei (Taiwan)
Plant ： 2 Hsinchu (Taiwan)❺ Sodegaura Plant
・Recovery and reﬁning of platinum precious metals❻ Isehara Plant
・Platinum equipment for glass melting
・Materials for various sensors
・Platinum targets, etc.

❼ Hiratsuka Plant

Tanaka Kikinzoku Hanbai K.K.（TKH）❽ Shonan Plant

Sale of the productsof the Tanaka Kikinzoku Group in Japan
Headquarters ：❶ Marunouchi, Tokyo
Branch/oﬃce ：❷ Sendai Branch ❻ Osaka Branch❸ Yokohama Branch ❼ Okayama Branch❹ Nagano Branch ❽ Fukuoka Branch❺ Nagoya Branch ❾ Shiga Sales Oﬃce

❾ Hiratsuka Technical Center

Tanaka Kikinzoku (Hangzhou) Co., Ltd.

Headquarters ： 1 Marunouchi, TokyoOﬃce ： 2 Hiratsuka
Laboratory ： 3 California (U.S.A.) 4 Hsinchu (Taiwan)

Recovery, reﬁning, processing and sale of precious metals,
related products and parts
Headquarters ：❶ Hangzhou (China)

5 Incheon (South Korea)

Tanaka Kikinzoku Jewelry K.K.（TKJ）

TC Catalyst, Inc.（TCC）

Sale of gold and platinum jewelry, imported
jewelry, bridal jewelry, artifacts and various
commemorative gifts; remodelling of jewelry;sale and purchase of gold and platinum bullion
and coins; and RE:TANAKA(jewelry purchase and recycling business).

Development, manufacturing and sale of catalyst
equipment for puriﬁcation of exhaust gas fromgasoline and diesel engines
Headquarters ：❶ Marunouchi, Tokyo
Laboratory ：❷ Tsukuba(located in Tsukuba Facility of TKK)Store ：GINZA TANAKA

Heesung Metal Ltd.（HEESUNG）❶ Ginza Main Store❷ Shinjuku Store❸ Store at Hotel Chinzanso Tokyo❹ Yokohama-Motomachi Store❺ Sendai Store❻ Nagoya Store❼ Sakae Store (Bridal)❽ Shinsaibashi Store❾ Fukuoka Tenjin Store❿ Niigata Mitsukoshi Store

Various types of precious metal products
Head oﬃce/plant ：❶ Juan (South Korea)
Oﬃce ：❷ Seoul (South Korea)
Plant ：❸ Namdong (South Korea)❺ Dohwa (South Korea)❼ Tianjin (China)

Tanaka Kikinzoku Business Service K.K.（TKBS）

Nippon PGM Co., Ltd.（PGM）

Outsourcing and management of indirect
operations of the Tanaka Kikinzoku Group

Recovery of precious metals from used catalysts
for the puriﬁcation of automobile exhaust gas
and used petrochemical catalysts

Headquarters ：❶ Marunouchi, Tokyo

Headquarters ：❶ Akihabara, Tokyo
Plant ：❷ Kosaka, Akita❿ Tsukuba Facility (Technical Center)Japan・Development of chemical compounds
・Manufacturing of platinum targets❸ New Jersey (U.S.A.)❹ Liberec (Czech)

CDGM Tanaka Environmental Catalyst Co., Ltd.（CGTEC）
Development, manufacturing and sale of catalyst equipment for the
puriﬁcation of exhaust gas from gasoline and diesel engines

・Development of high-performance materials
1

Head oﬃce/plant ： 1 Chengdu (China)

1⓬ FC Catalyst Development Center

Chengdu Guangming Paite Precious Metal Co., Ltd.

Third-party Opinion⓫ Isehara Technical Center・Development and manufacturing of electrodecatalysts for fuel cell

Security, BCP/M,
Risk Management

・Development of high-performance materials
that use precious metals(for medical, automobile and energy sectors)❹ Gajwa (South Korea)❻ Shenzhen (China)

Community Involvement
and Development

・Recovery and reﬁning of gold and silver precious
metals, recovery equipment
・Gold and silver precious metal compounds
・Insoluble electrodes
・Thick ﬁlm pastes

Manufacturing, sale, research and development ofprecious metal plating solutions and other surface
treatment agents, as well as plating, testing and other equipment

3 Hukou (Taiwan)

Consumer Issues

・Cross-bar contacts
・Materials for electronic parts
・Welded products, etc.

Electroplating Engineers of Japan,
Limited（EEJA）

Fair Operating Practices

3 Hong Kong Branch
4 Taipei Branch
5 Kaohsiung Sales Oﬃce
6 Manila Representative Oﬃce
7 Tanaka Kikinzoku International (Shanghai) Co., Ltd.
8 Tanaka Kikinzoku International (Shanghai) Shenzhen Branch
9 Tanaka Kikinzoku International (America) Inc.
10 Tanaka Kikinzoku International (America) San Jose Branch
11 Tanaka Kikinzoku International (Thailand) Co., Ltd.
12 Tanaka Kikinzoku International (Europe) GmbH
13 Tanaka Kikinzoku International (Malaysia) Sdn. Bhd.
14 Tanaka Kikinzoku International (Singapore) Pte., Ltd.

Location ：❽ Taichung (Taiwan)

Environment

・Recovery and reﬁning of platinum precious metals
・Platinum precious metal compounds
・Manufacturing of various catalysts, etc.

Export/import and sale of the productsof the Tanaka Kikinzoku Group

Labor Practices❸ Tomioka Plant

Sale of precious metals, production and sale of processed precious metals
Headquarters ：❶ Chengdu (China)

0405

TANAKA CSR REPORT 2014

TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results2Message fromthe President
Business Locationsof the TANAKA Group

Organizational
GovernanceWith a governance system beﬁtting
a global company, we promote CSR activities
based on ISO 26000.
The TANAKA Group establishes an appropriate governance system as a company developing its
operations on a global scale to promote CSR activities based on ISO 26000.

Organizational
GovernanceCorporate Governance■Approach to CSR Management

Corporate Governance Structure and Internal Control Systemmanagement structure and appropriate business operations. To facilitate execution, the Group strives to enhance its
management and oversight framework to practice highly sound and transparent management.
We have also established principles on corporate governance and internal control to ensure respect for the rights andinterests of customers, employees, shareholders and other stakeholders, as well as business operations in a legitimate
Based on these principles, an internal control system has been established and is operated to facilitate theachievement of our management goals. This system is designed to ensure that the Board of Directors, GroupManagement Committee and the Internal Audit Department execute their respective duties.
■Corporate Governance System

General Shareholders Meeting
Appointment/
Dismissal

Appointment/
Dismissal

Board of Directors

Coordination

Board of Auditors
Coordination

Group Management
Committee

Internal Auditing
Department
Internal audit

Coordination

Independent
Accounting
Auditor

Organizational
governanceFair operating
practicesLabor
practices

BCP／M

Environment

Risk
Management

Accounting
audit

Fair Operating Practices

Audit

Appointment/
Dismissal

ConsumerissuesSecurity

Human rights

Environment

TANAKA Holdings

8
9
100

7 2
6 1 3
5 4
Community
involvement
anddevelopment

Labor Practices

and reasonable manner and appropriate and transparent accounting, in corporate management.

Items added by TANAKA

Core Subjects

Human Rights

The TANAKA Group ensures eﬃcient and competitive corporate management through the establishment of an optimal

BCP/M: business continuity planning/management
Consumer Issues

Group companies
Industrial companies/Cross-functional companies

CSR Promotion Activities
The TANAKA Group promotes CSR activities as an important management issue through coordination between CSR &CSR Management

Community Involvement
and Development

Communications Division HQ, CSR Promotion Department and the Group s bases.

Approach to CSR
The TANAKA Group plans and executes mid-term business plans to promote the three key businesses of precious

Tanaka Holdings Co., Ltd.

metals for industrial products, assets and jewelry and to grow as a global company. Under this plan, the TANAKA

Business Strategy
Divisions HQGroup continues to respond to the trust and expectations of customers in a rapid manner as a leading precious metals
local communities in which we operate not only in Japan but also in the overseas bases. We aim to establish global

CSR & Communication
Divisions HQ
CSR Promotion Department

presence by contributing to the realization of a prosperous society and a beautiful future for the Earth supported by
precious metals.
Nowadays, both in Japan and overseas, companies are required to reﬂect compliance with law, protection of humanTanaka Kikinzoku
Business Service K.K.

Tanaka Kikinzoku
Kogyo K.K.
（TKK）

Tanaka Kikinzoku
Jewelry K.K.
Tanaka Kikinzoku
International K.K.

to the local community into their management activities. Accordingly, companies now need to consider impact on theirstakeholders more carefully and enhance their commitment to CSR activities. In ﬁscal 2013 as well, we promoted CSR

Tanaka Denshi
Kogyo K.K.
（TD）

Electroplating Engineersof Japan, Limited

activities on the basis of 10 issues, which consisted of the seven core subjects of ISO 26000, international guidelines on

Tanaka Kikinzoku
Hanbai K.K.

Third-party Opinion

rights, improvement of the working environment, environmental conservation, protection of consumers and contribution

R&D / Marketing
Divisions HQPrecious Metals
Divisions HQ

Security, BCP/M,
Risk Managementcompany. In addition, we will promote sound business activities, and fulﬁll our social responsibility as a member of the

Corporate Management &System Divisions HQsocial responsibility, and the three original issues that the TANAKA Group has tackled conventionally.

07
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

06
TANAKA CSR REPORT 2014

Message fromthe President
Business Locationsof the TANAKA Group

Organizational
GovernanceWith a governance system beﬁtting
a global company, we promote CSR activities
based on ISO 26000.
The TANAKA Group establishes an appropriate governance system as a company developing its
operations on a global scale to promote CSR activities based on ISO 26000.

Organizational
GovernanceCorporate Governance■Approach to CSR Management

Corporate Governance Structure and Internal Control Systemmanagement structure and appropriate business operations. To facilitate execution, the Group strives to enhance its
management and oversight framework to practice highly sound and transparent management.
We have also established principles on corporate governance and internal control to ensure respect for the rights andinterests of customers, employees, shareholders and other stakeholders, as well as business operations in a legitimate
Based on these principles, an internal control system has been established and is operated to facilitate theachievement of our management goals. This system is designed to ensure that the Board of Directors, GroupManagement Committee and the Internal Audit Department execute their respective duties.
■Corporate Governance System

General Shareholders Meeting
Appointment/
Dismissal

Appointment/
Dismissal

Board of Directors

Coordination

Board of Auditors
Coordination

Group Management
Committee

Internal Auditing
Department
Internal audit

Coordination

Independent
Accounting
Auditor

Organizational
governanceFair operating
practicesLabor
practices

BCP／M

Environment

Risk
Management

Accounting
audit

Fair Operating Practices

Audit

Appointment/
Dismissal

ConsumerissuesSecurity

Human rights

Environment

TANAKA Holdings

8
9
100

7 2
6 1 3
5 4
Community
involvement
anddevelopment

Labor Practices

and reasonable manner and appropriate and transparent accounting, in corporate management.

Items added by TANAKA

Core Subjects

Human Rights

The TANAKA Group ensures eﬃcient and competitive corporate management through the establishment of an optimal

BCP/M: business continuity planning/management
Consumer Issues

Group companies
Industrial companies/Cross-functional companies

CSR Promotion Activities
The TANAKA Group promotes CSR activities as an important management issue through coordination between CSR &CSR Management

Community Involvement
and Development

Communications Division HQ, CSR Promotion Department and the Group s bases.

Approach to CSR
The TANAKA Group plans and executes mid-term business plans to promote the three key businesses of precious

Tanaka Holdings Co., Ltd.

metals for industrial products, assets and jewelry and to grow as a global company. Under this plan, the TANAKA

Business Strategy
Divisions HQGroup continues to respond to the trust and expectations of customers in a rapid manner as a leading precious metals
local communities in which we operate not only in Japan but also in the overseas bases. We aim to establish global

CSR & Communication
Divisions HQ
CSR Promotion Department

presence by contributing to the realization of a prosperous society and a beautiful future for the Earth supported by
precious metals.
Nowadays, both in Japan and overseas, companies are required to reﬂect compliance with law, protection of humanTanaka Kikinzoku
Business Service K.K.

Tanaka Kikinzoku
Kogyo K.K.
（TKK）

Tanaka Kikinzoku
Jewelry K.K.
Tanaka Kikinzoku
International K.K.

to the local community into their management activities. Accordingly, companies now need to consider impact on theirstakeholders more carefully and enhance their commitment to CSR activities. In ﬁscal 2013 as well, we promoted CSR

Tanaka Denshi
Kogyo K.K.
（TD）

Electroplating Engineersof Japan, Limited

activities on the basis of 10 issues, which consisted of the seven core subjects of ISO 26000, international guidelines on

Tanaka Kikinzoku
Hanbai K.K.

Third-party Opinion

rights, improvement of the working environment, environmental conservation, protection of consumers and contribution

R&D / Marketing
Divisions HQPrecious Metals
Divisions HQ

Security, BCP/M,
Risk Managementcompany. In addition, we will promote sound business activities, and fulﬁll our social responsibility as a member of the

Corporate Management &System Divisions HQsocial responsibility, and the three original issues that the TANAKA Group has tackled conventionally.

07
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

06
TANAKA CSR REPORT 2014

We are working to create workplaces where various workers can demonstrate their abilities.
In addition, we are cultivating personnel in a planned and systematic manner in accordancewith our policies of using employee training to build self-awareness and self-reliance,
linking education closely to business and spending as much as 20% of work time on education.

Organizational
Governance

Basic Approach

We are providing education in a planned andsystematic manner to develop an environment where
diverse human resources can work successfully.

Business Locationsof the TANAKA GroupAll employees not only in Japan but also abroad are aware of respectfor human rights when performing business activities.

Labor
Practices

Message fromthe President

Human
RightsIn response to the expansion of our operations
in foreign countries, we will enhance ourawareness of respect for human rights beyond
national boundaries.

Employment and Human Resource Development

The TANAKA Group is making eﬀorts to promote sound business activities and establish steadfast credibility and trust

Employment

as a leading precious metals company.
of the Labor Standards Act, we declared in the code of conduct and standards of conduct published in November 2008
that we will respect basic human rights and avoid any discriminatory treatment in all business activities and that we will
not allow child labor or forced labor. We

Number of employees

3,507（3,509）

graduates, we are also working to establish appealing work environments for

Domestic employees

2,714（2,733）

female employees and oﬀering job opportunities for non-Japanese and for people

Overseas employeeswith disabilities based on their capabilities. We believe that harnessing theof the codes and standards in February

combined capabilities of a diverse and multi-faceted workforce is critical in ourquest to survive international competition and raise the global presence of TANAKA.

to train them with the materials. Thus, the793 （776）

Average age

41.2 （41.0）

Average male age

42.0 （41.9）

Average female age

39.4 （38.8）

Ratio of employees with disabilities 1.43％（1.80％）

We consider that people represent both resources and assets of a company.

Labor Practices

also prepared English and Chinese versions
2009, and distributed them to staﬀ abroad■TANAKA Group Employees as of March 31, 2014

On the belief that precious metals are the future, the TANAKA Group values
diversity of the workforce. While putting eﬀort into recruiting new university

Human Rights

Respect for human rights is an important subject in such eﬀorts. In addition to compliance with the relevant provisions* The numbers in parentheses are datafrom the previous ﬁscal year.

environment to respect human rights has
To address such issues as power harassment

We have provided childcare leave and short-time work systems that exceed theand sexual harassment, we have also

legal requirements. Various personnel systems have been revised since ﬁscal

established a system to seek prompt and fair

2013 to improve the work environment so that female employees can continue

resolutions based on an internal reporting

to work and further demonstrate their capabilities. We will make further eﬀorts

system.

to operate the systems in a stable manner and create an environment that

■Number of employees who used the childcare
leave system (ﬁscal 2013)
2

Reduced work hours during pregnancy
Childcare leave

45

Reduced work hours for childcare

48

encourages employees to utilize them.

Promotion of Employment of People with Disabilities

With the cooperation of the Tokyo Metropolitan Human Rights Promotion Center, we provided training on human rights

The TANAKA Group is making concerted eﬀorts to employ people with disabilities. Examples of these eﬀorts include

for executives in the Group in order to enhance their awareness of human rights issues. A lecture on discrimination

employment of an individual with Asperger syndrome on a trial basis, and providing people with intellectual disabilities

based on ancestral background and other human rights issues in Japan was given, which reminded the attendants ofwith practical training in our plants. In April 2014, we hired three new graduates with disabilities.

the signiﬁcance of human rights.

Human Resource Development

Consumer Issues

In-house Training on Human Rights

Fair Operating Practices

Eﬀorts to Create a Comfortable Work Environment for Women
Environment

been created in overseas sites as well.

We provided leadership training for the frontline supervisors of workplaces. Those who attended the course received
In addition to leadership training, we organize otherhuman resource development programs such as(Average Scores of 24 People Who Received the Training)

1.Initiative

management training and external executive training.

16.Control
15.Ability touse human
resources<Comments from superiors after the training>

reach out to their members much more frequently.
They are more vigorous. They strongly demonstrate

4.00

2.Vitality
3.Stress tolerance

3.50
3.00

14.Decisiveness

4.Independence

2.50

13.Plancoordination
ability

5.Power ofinﬂuence

2.00

Security, BCP/M,
Risk Management

They now express their opinions aggressively more
often and are dependable. They act as a leader andPower of inﬂuence and Decisiveness.

■Evaluation by Superiors Before and After the Training

Community Involvement
and Development

evaluations from their superiors in terms of all 16 items including Independence,a sense of responsibility as a leader in their work

7.Sensitivity

11.Judgment

meetings and issuing clear instructions in the course

10.Analytical abilityof their routine work.

8.Expressive power

9.Ability tounderstand information
After the training (by superior)

09
TANAKA CSR REPORT 2014

Before the training (by superior)Response fromthe TANAKA Group/ Questionnaire Results

08
TANAKA CSR REPORT 2014

Third-party Opinion

actions as a leader such as by speaking out during
Source: Tokyo Metropolitan Government

6.Flexibility

12.Creativity

approach. They have started to take proactive

We are working to create workplaces where various workers can demonstrate their abilities.
In addition, we are cultivating personnel in a planned and systematic manner in accordancewith our policies of using employee training to build self-awareness and self-reliance,
linking education closely to business and spending as much as 20% of work time on education.

Organizational
Governance

Basic Approach

We are providing education in a planned andsystematic manner to develop an environment where
diverse human resources can work successfully.

Business Locationsof the TANAKA GroupAll employees not only in Japan but also abroad are aware of respectfor human rights when performing business activities.

Labor
Practices

Message fromthe President

Human
RightsIn response to the expansion of our operations
in foreign countries, we will enhance ourawareness of respect for human rights beyond
national boundaries.

Employment and Human Resource Development

The TANAKA Group is making eﬀorts to promote sound business activities and establish steadfast credibility and trust

Employment

as a leading precious metals company.
of the Labor Standards Act, we declared in the code of conduct and standards of conduct published in November 2008
that we will respect basic human rights and avoid any discriminatory treatment in all business activities and that we will
not allow child labor or forced labor. We

Number of employees

3,507（3,509）

graduates, we are also working to establish appealing work environments for

Domestic employees

2,714（2,733）

female employees and oﬀering job opportunities for non-Japanese and for people

Overseas employeeswith disabilities based on their capabilities. We believe that harnessing theof the codes and standards in February

combined capabilities of a diverse and multi-faceted workforce is critical in ourquest to survive international competition and raise the global presence of TANAKA.

to train them with the materials. Thus, the793 （776）

Average age

41.2 （41.0）

Average male age

42.0 （41.9）

Average female age

39.4 （38.8）

Ratio of employees with disabilities 1.43％（1.80％）

We consider that people represent both resources and assets of a company.

Labor Practices

also prepared English and Chinese versions
2009, and distributed them to staﬀ abroad■TANAKA Group Employees as of March 31, 2014

On the belief that precious metals are the future, the TANAKA Group values
diversity of the workforce. While putting eﬀort into recruiting new university

Human Rights

Respect for human rights is an important subject in such eﬀorts. In addition to compliance with the relevant provisions* The numbers in parentheses are datafrom the previous ﬁscal year.

environment to respect human rights has
To address such issues as power harassment

We have provided childcare leave and short-time work systems that exceed theand sexual harassment, we have also

legal requirements. Various personnel systems have been revised since ﬁscal

established a system to seek prompt and fair

2013 to improve the work environment so that female employees can continue

resolutions based on an internal reporting

to work and further demonstrate their capabilities. We will make further eﬀorts

system.

to operate the systems in a stable manner and create an environment that

■Number of employees who used the childcare
leave system (ﬁscal 2013)
2

Reduced work hours during pregnancy
Childcare leave

45

Reduced work hours for childcare

48

encourages employees to utilize them.

Promotion of Employment of People with Disabilities

With the cooperation of the Tokyo Metropolitan Human Rights Promotion Center, we provided training on human rights

The TANAKA Group is making concerted eﬀorts to employ people with disabilities. Examples of these eﬀorts include

for executives in the Group in order to enhance their awareness of human rights issues. A lecture on discrimination

employment of an individual with Asperger syndrome on a trial basis, and providing people with intellectual disabilities

based on ancestral background and other human rights issues in Japan was given, which reminded the attendants ofwith practical training in our plants. In April 2014, we hired three new graduates with disabilities.

the signiﬁcance of human rights.

Human Resource Development

Consumer Issues

In-house Training on Human Rights

Fair Operating Practices

Eﬀorts to Create a Comfortable Work Environment for Women
Environment

been created in overseas sites as well.

We provided leadership training for the frontline supervisors of workplaces. Those who attended the course received
In addition to leadership training, we organize otherhuman resource development programs such as(Average Scores of 24 People Who Received the Training)

1.Initiative

management training and external executive training.

16.Control
15.Ability touse human
resources<Comments from superiors after the training>

reach out to their members much more frequently.
They are more vigorous. They strongly demonstrate

4.00

2.Vitality
3.Stress tolerance

3.50
3.00

14.Decisiveness

4.Independence

2.50

13.Plancoordination
ability

5.Power ofinﬂuence

2.00

Security, BCP/M,
Risk Management

They now express their opinions aggressively more
often and are dependable. They act as a leader andPower of inﬂuence and Decisiveness.

■Evaluation by Superiors Before and After the Training

Community Involvement
and Development

evaluations from their superiors in terms of all 16 items including Independence,a sense of responsibility as a leader in their work

7.Sensitivity

11.Judgment

meetings and issuing clear instructions in the course

10.Analytical abilityof their routine work.

8.Expressive power

9.Ability tounderstand information
After the training (by superior)

09
TANAKA CSR REPORT 2014

Before the training (by superior)Response fromthe TANAKA Group/ Questionnaire Results

08
TANAKA CSR REPORT 2014

Third-party Opinion

actions as a leader such as by speaking out during
Source: Tokyo Metropolitan Government

6.Flexibility

12.Creativity

approach. They have started to take proactive

Message fromthe President
Business Locationsof the TANAKA GroupLabor
Practices

We had fewer occupational accidents andtrafﬁc accidents.
To be a company where employees cooperate with each other to maintain a safe,
secure and cheerful workplace, which is a state we would like to achieve by ﬁscal 2020,
we promote safety management activities.

FY2013 Core Safety Policy

Safety and Health Activities at Individual Worksites in Fiscal 2013

Promote communication between diﬀerent positions and within the workplace
to enhance information sharing and accelerate the development of a safety culture.

Tomioka Plant, Tanaka Kikinzoku Kogyo K.K. / Work Towards Zero Traﬃc Accidents
At Tomioka Plant, all employees participate in eﬀorts to eliminate traﬃc accidents. Monthly

Human Rights

1. Improve skills to predict dangers and enhance awareness of safety to establish the foundation to develop a safety culture
2. Make thorough use of SA, RA, etc. and promote safety management activities to identify accidents and disasters beforehand
3. Develop measures and systems based on the achievements of the sub-committees to maintain the activities
3-1) Development and establishment of a safety education system3-2) Revision/abolition of existing rules and standards and formulation of new ones in accordance with the safety management rules
Safety management activities start with personal declaration (commitment) by every employee
Activity
guidelines I. Managers and supervisors express their ideas and initiatives on safety (commitment) in advance, and then engage in management
and supervision of lines
II. In response to the advance commitment of their superiors, all employees declare their own personal targets (commitment) on eliminationof accidents, disasters and traﬃc accidents and work to achieve them.

Priority
measures

Organizational
Governance

Safety and Healthtraining sessions are organized to improve abilities to predict traﬃc risks while driving a vehicle
and learn driving skills with tips for safe driving. Trainees reports are displayed with commentsfrom the manager, so information can be shared between the groups. In addition, traﬃc safety
related issue is chosen as the topic in the morning meeting at each workplace at least once aweek to keep employees aware of safe driving. While we had

Labor Practices

16 traﬃc accidents during ﬁscal 2012, which was the largest

Progress in Safety Management Activities

number ever, the number was signiﬁcantly reduced to only two

From the second half of ﬁscal 2010 to ﬁscal 2013, we developed a campaign to eradicate unsafe conditions by actively

in ﬁscal 2013, which consisted of one in which our employee

removing any unsafe actions and conditions, in addition to traditional safety activities. This initiative resulted in fewer

was responsible and one in which our employee was theoccupational accidents in production units in ﬁscal 2013. Indirect sections, on the other hand, had an unusually large

victim. We will continue the eﬀorts to achieve the target of zero

number of commuting accidents.

traﬃc accidents.

Training session to predict traﬃcrisks (left)
and trainees reports displayedon a bulletin board (above)

We received Encouragement Award from the director of Saga Labor Bureau

the new mid-term business plan. We will plan, design and implement a series of measures to ﬁll the gap between our ideal

for recognition that we maintain a high safety and health level in the region

state and the current state, and further promote safety management activities to achieve our ideal state by ﬁscal 2020.

and set a good example of remedial eﬀorts for other companies.

Campaign to Eradicate Unsafe Conditions

Reasons for the award
1) The plant has established a safety and health system based on OHSAS,
and the PDCA cycle has ﬁrmly become a part of the annual safety and health plan.
2) It is consistently committed to initiatives to fundamentally improve the safety of machines,
such as safety assessment of machines at the time of introduction.
3) It employs innovative measures to raise the safety awareness of workers and prevent human errors.
As one example, each worker is encouraged to submit at least three reports on potential accidents in a month,
Industrial Safety and Healthand more than 500 reports are submitted every month.
Convention in Saga Prefecture

GOGO 2020 Core Safety Policy
Give top priority to safety, and establish a safe,
secure and cheerful workplace

Campaign period: October 2012 to March 2014
Main activities:

State we would like to achieve

Activities in the company-wide safety months (May and

Employees cooperate with each other to maintaina safe, secure and cheerful workplace

November)State we need to achieve

Financial incentive for identiﬁcation of potential accidents

Employees have enhanced their awareness ofsafety and can ensure their safety by themselves

Ichikawa Plant, Tanaka Kikinzoku Kogyo K.K. / Playing Music While Hydrogen is Used

Commendation of and provision of prizes for zeroPreparation
stage

human-caused accidents on a semiannual basis

Current
situation

for up to one hour each time, three times a week
We will continue these activities to achieve our ideal state[Current situation] Although various measures are taken,
they have not reduced disasters or accidents.

We have upgraded equipment so thatmusic is played and the warning lightis on while the hydrogen valve is open

This measure was taken because only the
supply valve had been turned oﬀ after theoperation without turning oﬀ the hydrogen
branch valve. Such a situation may lead toleakage of raw gas the next time theequipment is used if the operator does not
conﬁrm that the branch valve is turned oﬀ.

for hydrogen reduction of analytical
2013

FY2014FY2017

FY2020by ﬁscal 2020.

samples. This notiﬁes workers nearby
that operation is underway, and also

TANAKA NOW

Shonan Plant, Tanaka Kikinzoku Kogyo K.K.

Yuri Sasao

Hiratsuka Plant, Tanaka Kikinzoku Kogyo K.K.

Rie Shimizu

In order to unload delivered materials, we always had to ask someone with a forklift license to do
the task, which took time and trouble. My supervisor saw female workers in other companies taking
forklift license courses and suggested that I also take the lessons. After obtaining the license, it wasdiﬃcult to steer a forklift at ﬁrst, but I learned how to steer the machine smoothly by operating it
every day. Now I can engage in a wider variety of jobs, and I am glad to have obtained the license.

Electroplating Engineers of Japan, Limited / Display of the Areas Where Protective Goggles Must
be Worn and a Measure to Prevent Cargo from Collapsing
The boundaries of the work

Four plastic containers are

areas where protective goggles

ﬁxed together as one unit withmust be worn are marked withrubber bands to prevent themblue tape to visualize the areas.

from collapsing.

11
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

10
TANAKA CSR REPORT 2014

Third-party Opinion

TANAKA NOWturn oﬀ the valve.

Security, BCP/M,
Risk Management

Various recovered materials are delivered to Shonan Plant, ranging from light ones to those which
exceed one ton in weight. A forklift is needed to weigh them. In order to contribute more to work, I
voluntarily obtained the license to operate the forklift. Doing so made me more interested in my job,and I also gained conﬁdence by widening the scope of my work. It is good that women candemonstrate their capabilities in more various workplaces. I will be sure to operate the forklift
carefully and do my best to contribute to my workplace.

prevents operators from forgetting toCommunity Involvement
and Development

Safety patrol by general safety and health managers[Preparation stage] All employees exchange their ideas and perform
activities to make their workplaces safe and secure while promoting
traditional safety management activities at the same time.

Consumer Issues

Saga Plant, Tanaka Denshi Kogyo K.K. / Commendation by the Director of Saga Labor Bureau (FY2013)

as traﬃc risk prediction training. In ﬁscal 2014, we deﬁned the state we would like to achieve by ﬁscal 2020 in concert with

Fair Operating Practices

from ﬁscal 2008 and peaked in ﬁscal 2012, we managed to decrease such accidents in ﬁscal 2013 through daily eﬀorts such

Environment

While traﬃc accidents, including those during commuting as well as holidays and other oﬀ-duty hours, continuously increased

Message fromthe President
Business Locationsof the TANAKA GroupLabor
Practices

We had fewer occupational accidents andtrafﬁc accidents.
To be a company where employees cooperate with each other to maintain a safe,
secure and cheerful workplace, which is a state we would like to achieve by ﬁscal 2020,
we promote safety management activities.

FY2013 Core Safety Policy

Safety and Health Activities at Individual Worksites in Fiscal 2013

Promote communication between diﬀerent positions and within the workplace
to enhance information sharing and accelerate the development of a safety culture.

Tomioka Plant, Tanaka Kikinzoku Kogyo K.K. / Work Towards Zero Traﬃc Accidents
At Tomioka Plant, all employees participate in eﬀorts to eliminate traﬃc accidents. Monthly

Human Rights

1. Improve skills to predict dangers and enhance awareness of safety to establish the foundation to develop a safety culture
2. Make thorough use of SA, RA, etc. and promote safety management activities to identify accidents and disasters beforehand
3. Develop measures and systems based on the achievements of the sub-committees to maintain the activities
3-1) Development and establishment of a safety education system3-2) Revision/abolition of existing rules and standards and formulation of new ones in accordance with the safety management rules
Safety management activities start with personal declaration (commitment) by every employee
Activity
guidelines I. Managers and supervisors express their ideas and initiatives on safety (commitment) in advance, and then engage in management
and supervision of lines
II. In response to the advance commitment of their superiors, all employees declare their own personal targets (commitment) on eliminationof accidents, disasters and traﬃc accidents and work to achieve them.

Priority
measures

Organizational
Governance

Safety and Healthtraining sessions are organized to improve abilities to predict traﬃc risks while driving a vehicle
and learn driving skills with tips for safe driving. Trainees reports are displayed with commentsfrom the manager, so information can be shared between the groups. In addition, traﬃc safety
related issue is chosen as the topic in the morning meeting at each workplace at least once aweek to keep employees aware of safe driving. While we had

Labor Practices

16 traﬃc accidents during ﬁscal 2012, which was the largest

Progress in Safety Management Activities

number ever, the number was signiﬁcantly reduced to only two

From the second half of ﬁscal 2010 to ﬁscal 2013, we developed a campaign to eradicate unsafe conditions by actively

in ﬁscal 2013, which consisted of one in which our employee

removing any unsafe actions and conditions, in addition to traditional safety activities. This initiative resulted in fewer

was responsible and one in which our employee was theoccupational accidents in production units in ﬁscal 2013. Indirect sections, on the other hand, had an unusually large

victim. We will continue the eﬀorts to achieve the target of zero

number of commuting accidents.

traﬃc accidents.

Training session to predict traﬃcrisks (left)
and trainees reports displayedon a bulletin board (above)

We received Encouragement Award from the director of Saga Labor Bureau

the new mid-term business plan. We will plan, design and implement a series of measures to ﬁll the gap between our ideal

for recognition that we maintain a high safety and health level in the region

state and the current state, and further promote safety management activities to achieve our ideal state by ﬁscal 2020.

and set a good example of remedial eﬀorts for other companies.

Campaign to Eradicate Unsafe Conditions

Reasons for the award
1) The plant has established a safety and health system based on OHSAS,
and the PDCA cycle has ﬁrmly become a part of the annual safety and health plan.
2) It is consistently committed to initiatives to fundamentally improve the safety of machines,
such as safety assessment of machines at the time of introduction.
3) It employs innovative measures to raise the safety awareness of workers and prevent human errors.
As one example, each worker is encouraged to submit at least three reports on potential accidents in a month,
Industrial Safety and Healthand more than 500 reports are submitted every month.
Convention in Saga Prefecture

GOGO 2020 Core Safety Policy
Give top priority to safety, and establish a safe,
secure and cheerful workplace

Campaign period: October 2012 to March 2014
Main activities:

State we would like to achieve

Activities in the company-wide safety months (May and

Employees cooperate with each other to maintaina safe, secure and cheerful workplace

November)State we need to achieve

Financial incentive for identiﬁcation of potential accidents

Employees have enhanced their awareness ofsafety and can ensure their safety by themselves

Ichikawa Plant, Tanaka Kikinzoku Kogyo K.K. / Playing Music While Hydrogen is Used

Commendation of and provision of prizes for zeroPreparation
stage

human-caused accidents on a semiannual basis

Current
situation

for up to one hour each time, three times a week
We will continue these activities to achieve our ideal state[Current situation] Although various measures are taken,
they have not reduced disasters or accidents.

We have upgraded equipment so thatmusic is played and the warning lightis on while the hydrogen valve is open

This measure was taken because only the
supply valve had been turned oﬀ after theoperation without turning oﬀ the hydrogen
branch valve. Such a situation may lead toleakage of raw gas the next time theequipment is used if the operator does not
conﬁrm that the branch valve is turned oﬀ.

for hydrogen reduction of analytical
2013

FY2014FY2017

FY2020by ﬁscal 2020.

samples. This notiﬁes workers nearby
that operation is underway, and also

TANAKA NOW

Shonan Plant, Tanaka Kikinzoku Kogyo K.K.

Yuri Sasao

Hiratsuka Plant, Tanaka Kikinzoku Kogyo K.K.

Rie Shimizu

In order to unload delivered materials, we always had to ask someone with a forklift license to do
the task, which took time and trouble. My supervisor saw female workers in other companies taking
forklift license courses and suggested that I also take the lessons. After obtaining the license, it wasdiﬃcult to steer a forklift at ﬁrst, but I learned how to steer the machine smoothly by operating it
every day. Now I can engage in a wider variety of jobs, and I am glad to have obtained the license.

Electroplating Engineers of Japan, Limited / Display of the Areas Where Protective Goggles Must
be Worn and a Measure to Prevent Cargo from Collapsing
The boundaries of the work

Four plastic containers are

areas where protective goggles

ﬁxed together as one unit withmust be worn are marked withrubber bands to prevent themblue tape to visualize the areas.

from collapsing.

11
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

10
TANAKA CSR REPORT 2014

Third-party Opinion

TANAKA NOWturn oﬀ the valve.

Security, BCP/M,
Risk Management

Various recovered materials are delivered to Shonan Plant, ranging from light ones to those which
exceed one ton in weight. A forklift is needed to weigh them. In order to contribute more to work, I
voluntarily obtained the license to operate the forklift. Doing so made me more interested in my job,and I also gained conﬁdence by widening the scope of my work. It is good that women candemonstrate their capabilities in more various workplaces. I will be sure to operate the forklift
carefully and do my best to contribute to my workplace.

prevents operators from forgetting toCommunity Involvement
and Development

Safety patrol by general safety and health managers[Preparation stage] All employees exchange their ideas and perform
activities to make their workplaces safe and secure while promoting
traditional safety management activities at the same time.

Consumer Issues

Saga Plant, Tanaka Denshi Kogyo K.K. / Commendation by the Director of Saga Labor Bureau (FY2013)

as traﬃc risk prediction training. In ﬁscal 2014, we deﬁned the state we would like to achieve by ﬁscal 2020 in concert with

Fair Operating Practices

from ﬁscal 2008 and peaked in ﬁscal 2012, we managed to decrease such accidents in ﬁscal 2013 through daily eﬀorts such

Environment

While traﬃc accidents, including those during commuting as well as holidays and other oﬀ-duty hours, continuously increased

Message fromthe President

Environment

Business Locationsof the TANAKA GroupWe enhance the transparency of environmental
management through operation of
the environmental management system.
Based on an environmental management system, we are committed to continuous reduction of environmental impact on aGroup-wide basis. We also endeavor to improve the quality and transparency of environmental management by comprehensively
identifying the environmental impact and adopting environmental eﬃciency indicators and environmental accounting.

■CO₂ Emissions

Activities to Reduce CO₂ Emissions(ton/year)

All of our worksites in Japan have obtained ISO 14001 certiﬁcation, an international standard on environmental

40,000In ﬁscal 2013, equipment was upgraded to eﬀectively reduce

environmental targets on a Group-wide scale and work to reduce CO₂ emissions and other environmental impacts.

CO₂ emissions, and all employees were actively involved in the

To ensure the implementation of these activities, we have organized a structure for the environmental management

reduction. We consequently reduced CO₂ emissions by 22%

system. The Central Environmental Committee, which is composed of the general safety and health managers of eachfrom the baseline years, which was slightly below the target ofworksite, is at the top of the structure. SHE Promotion Oﬃce Manager Council, as well as the Environmental Managers

reduction by 25%.

Sub-committee composed of environmental managers, holds regular meetings to actively share and exchange

Among the activities involving all employees, those at Tomioka

information to promote environmental conservation activities in an eﬃcient and eﬀective manner.

Plant and Isehara Plant are described below as the cases that36,869

reduction of 22%

36,12332,55930,00029,60528,792

20122013

Human Rights

management, and are committed to environmental conservation activities in a continuous manner. We also set

20,00010,000
0

2010

2011

FY

The initiatives in Tomioka Plant included renewal of old cooling chillers and compressors, improvement of theirby ensuring that the power of equipment is turned oﬀ when it is not used at night and during holidays, as well as bystipulated, at 50% of the legal standards.

managing the temperature of air conditioners and recording the status of use. As a result, the plant reduced CO₂

To respond without delay to abnormal situations and prevent their reoccurrence, we have established aemissions by 27% from the baseline years, which exceeded the target value.

communication system to internally share information in a rapid manner and make notiﬁcations to relevant government

Isehara Plant engaged in equipment improvement activities under strong top management leadership, which included

bodies in accordance with the reporting and notiﬁcation standards.

replacement of compressors and repair of electric furnaces. In addition, adoption of hand switches to control lighting in■Environmental Management System

the plant was promoted to encourage workers to make sure that the lights are turned oﬀ when they leave theCentral Safety
Committee

Central HealthCommittee

2 meetings/year■System to Respond to Emergency Situations
CentralCentral Environmental
Environmental
Committee
Committee

2 meetings/year

2 meetings/year

SHE
SHE Promotion
Promotion Oﬃce
Oﬃce Manager
Manager Council
Council
Safety Managers
Sub-committee

Health Managers
Sub-committee
1 meeting/every
other month

Working Group

Working Group

External

TANAKA Holdings Co., Ltd. President

4 meetings/year

ReportEnvironmental Managers
Sub-committee

heating was introduced as well. As a result, reduction of 33% from the baseline years was achieved, which far
exceeded the target value.

Instruction/Policy

CSR Promotion Department

1 meeting/month

ReportInstruction

SHE Promotion Oﬃce
in each worksite

Worksite / General Safety and Health Manager
SHE Promotion Oﬃce
(Safety, Health and Environmental Managers)

Abnormal situation

Exceeds
legal
standard・Government
bodies・Associations
・Industry groups,
etc.

Isehara Plant, Tanaka Kikinzoku Kogyo K.K. /Reduction of Power Consumption by Upgrading
Electric Furnaces

Mercury lamps were replaced by LED lights, andThermal insulation materials in the furnaces were

mounting height was adjusted to ensure suﬃcient

upgraded to enhance heat retaining capacity.

Respond to the rapidly changing energy situation with a ﬂexible approach to reduce environmental impact

I. Accelerate CO₂ emission reduction activities with involvement of all employees and by replacing old and ineﬃcient equipment with new andPriority
eﬃcient one to oﬀset the energy cost increase.
measuresII. Seek to eﬀectively use resources and reduce waste through thorough separation (by property and concentration) and 3Rs (reduce, reuse and recycle).
III. Aim to eradicate environmental incidents with a proactive approach based on the safety assessment (SA) method.
I. Reduction of CO₂ emissions: reduction by 25% from the baseline years
II. Reduction of industrial waste: reduction by 50% from the baseline years
III. Eradication of environmental incidents: occurrence of no incident* The baseline values are the average values during the baseline years(three years from ﬁscal 2006 to ﬁscal 2008).

Security, BCP/M,
Risk Management

Targets

The position of the lights
was lowered from 5,500 mm
to 4,200 mm above ﬂoor level.

Basic ApproachWith enhanced environmental awareness among all employees as an essential factor, we aim to meet the speciﬁedemissions and industrial waste from the baseline years of ﬁscal 2006-08, we sought to meet the targets of reducing
CO₂ emissions by 25% and industrial waste discharge by 50%. We also worked to eradicate environmental incidents
by taking proactive measures.

Isehara Plant, Tanaka Kikinzoku Kogyo K.K.

Shinya Harada

Although power consumption increased right after the launch of the initiative due to addition of a
new building, we have achieved a reduction level that far exceeded the target value through ourthree-year eﬀorts. The success can be attributed to the cooperation and high awareness of theeﬀorts among all employees in Isehara Plant.
We will continue CO₂ emission reduction activities involving all employees to meet a new goal.

12

13

TANAKA CSR REPORT 2014

TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

In ﬁscal 2014, we set new target values to continue the eﬀorts.

TANAKA NOW

Third-party Opinion

target values based on this policy. In ﬁscal 2013, which was the ﬁnal ﬁscal year for the activities to reduce CO₂

Community Involvement
and Development

Tomioka Plant, Tanaka Kikinzoku Kogyo K.K. /Reduction of Power Consumption by Replacing
Lights with LED Lighting

illumination.

FY2013 Environmental Policy and Targets
Policyworkplace and machinery is not operated. A system to use waste heat from electric furnaces and other equipment for

Consumer Issues

1 meeting/monthInternal

Fair Operating Practices

operation method and replacement of lights with LED lamps. Employees individually also made steady eﬀorts, such asactivities. For example, we have set internal management standards for air and water pollutants at a stricter level thanEnvironment

The TANAKA Group aims not simply to comply with the law but also to minimize environmental impact of its businessLabor Practices

Baselineyears（2006〜2008）

led to an especially high level of reduction.

Environmental Compliance

Organizational
Governance

Environmental Management System

Message fromthe President

Environment

Business Locationsof the TANAKA GroupWe enhance the transparency of environmental
management through operation of
the environmental management system.
Based on an environmental management system, we are committed to continuous reduction of environmental impact on aGroup-wide basis. We also endeavor to improve the quality and transparency of environmental management by comprehensively
identifying the environmental impact and adopting environmental eﬃciency indicators and environmental accounting.

■CO₂ Emissions

Activities to Reduce CO₂ Emissions(ton/year)

All of our worksites in Japan have obtained ISO 14001 certiﬁcation, an international standard on environmental

40,000In ﬁscal 2013, equipment was upgraded to eﬀectively reduce

environmental targets on a Group-wide scale and work to reduce CO₂ emissions and other environmental impacts.

CO₂ emissions, and all employees were actively involved in the

To ensure the implementation of these activities, we have organized a structure for the environmental management

reduction. We consequently reduced CO₂ emissions by 22%

system. The Central Environmental Committee, which is composed of the general safety and health managers of eachfrom the baseline years, which was slightly below the target ofworksite, is at the top of the structure. SHE Promotion Oﬃce Manager Council, as well as the Environmental Managers

reduction by 25%.

Sub-committee composed of environmental managers, holds regular meetings to actively share and exchange

Among the activities involving all employees, those at Tomioka

information to promote environmental conservation activities in an eﬃcient and eﬀective manner.

Plant and Isehara Plant are described below as the cases that36,869

reduction of 22%

36,12332,55930,00029,60528,792

20122013

Human Rights

management, and are committed to environmental conservation activities in a continuous manner. We also set

20,00010,000
0

2010

2011

FY

The initiatives in Tomioka Plant included renewal of old cooling chillers and compressors, improvement of theirby ensuring that the power of equipment is turned oﬀ when it is not used at night and during holidays, as well as bystipulated, at 50% of the legal standards.

managing the temperature of air conditioners and recording the status of use. As a result, the plant reduced CO₂

To respond without delay to abnormal situations and prevent their reoccurrence, we have established aemissions by 27% from the baseline years, which exceeded the target value.

communication system to internally share information in a rapid manner and make notiﬁcations to relevant government

Isehara Plant engaged in equipment improvement activities under strong top management leadership, which included

bodies in accordance with the reporting and notiﬁcation standards.

replacement of compressors and repair of electric furnaces. In addition, adoption of hand switches to control lighting in■Environmental Management System

the plant was promoted to encourage workers to make sure that the lights are turned oﬀ when they leave theCentral Safety
Committee

Central HealthCommittee

2 meetings/year■System to Respond to Emergency Situations
CentralCentral Environmental
Environmental
Committee
Committee

2 meetings/year

2 meetings/year

SHE
SHE Promotion
Promotion Oﬃce
Oﬃce Manager
Manager Council
Council
Safety Managers
Sub-committee

Health Managers
Sub-committee
1 meeting/every
other month

Working Group

Working Group

External

TANAKA Holdings Co., Ltd. President

4 meetings/year

ReportEnvironmental Managers
Sub-committee

heating was introduced as well. As a result, reduction of 33% from the baseline years was achieved, which far
exceeded the target value.

Instruction/Policy

CSR Promotion Department

1 meeting/month

ReportInstruction

SHE Promotion Oﬃce
in each worksite

Worksite / General Safety and Health Manager
SHE Promotion Oﬃce
(Safety, Health and Environmental Managers)

Abnormal situation

Exceeds
legal
standard・Government
bodies・Associations
・Industry groups,
etc.

Isehara Plant, Tanaka Kikinzoku Kogyo K.K. /Reduction of Power Consumption by Upgrading
Electric Furnaces

Mercury lamps were replaced by LED lights, andThermal insulation materials in the furnaces were

mounting height was adjusted to ensure suﬃcient

upgraded to enhance heat retaining capacity.

Respond to the rapidly changing energy situation with a ﬂexible approach to reduce environmental impact

I. Accelerate CO₂ emission reduction activities with involvement of all employees and by replacing old and ineﬃcient equipment with new andPriority
eﬃcient one to oﬀset the energy cost increase.
measuresII. Seek to eﬀectively use resources and reduce waste through thorough separation (by property and concentration) and 3Rs (reduce, reuse and recycle).
III. Aim to eradicate environmental incidents with a proactive approach based on the safety assessment (SA) method.
I. Reduction of CO₂ emissions: reduction by 25% from the baseline years
II. Reduction of industrial waste: reduction by 50% from the baseline years
III. Eradication of environmental incidents: occurrence of no incident* The baseline values are the average values during the baseline years(three years from ﬁscal 2006 to ﬁscal 2008).

Security, BCP/M,
Risk Management

Targets

The position of the lights
was lowered from 5,500 mm
to 4,200 mm above ﬂoor level.

Basic ApproachWith enhanced environmental awareness among all employees as an essential factor, we aim to meet the speciﬁedemissions and industrial waste from the baseline years of ﬁscal 2006-08, we sought to meet the targets of reducing
CO₂ emissions by 25% and industrial waste discharge by 50%. We also worked to eradicate environmental incidents
by taking proactive measures.

Isehara Plant, Tanaka Kikinzoku Kogyo K.K.

Shinya Harada

Although power consumption increased right after the launch of the initiative due to addition of a
new building, we have achieved a reduction level that far exceeded the target value through ourthree-year eﬀorts. The success can be attributed to the cooperation and high awareness of theeﬀorts among all employees in Isehara Plant.
We will continue CO₂ emission reduction activities involving all employees to meet a new goal.

12

13

TANAKA CSR REPORT 2014

TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

In ﬁscal 2014, we set new target values to continue the eﬀorts.

TANAKA NOW

Third-party Opinion

target values based on this policy. In ﬁscal 2013, which was the ﬁnal ﬁscal year for the activities to reduce CO₂

Community Involvement
and Development

Tomioka Plant, Tanaka Kikinzoku Kogyo K.K. /Reduction of Power Consumption by Replacing
Lights with LED Lighting

illumination.

FY2013 Environmental Policy and Targets
Policyworkplace and machinery is not operated. A system to use waste heat from electric furnaces and other equipment for

Consumer Issues

1 meeting/monthInternal

Fair Operating Practices

operation method and replacement of lights with LED lamps. Employees individually also made steady eﬀorts, such asactivities. For example, we have set internal management standards for air and water pollutants at a stricter level thanEnvironment

The TANAKA Group aims not simply to comply with the law but also to minimize environmental impact of its businessLabor Practices

Baselineyears（2006〜2008）

led to an especially high level of reduction.

Environmental Compliance

Organizational
Governance

Environmental Management System

Message fromthe President
Business Locationsof the TANAKA Group

Environment

We conserve limited resources and protect
the global environment to pass on the beautiful
planet to next generations.
With enhanced environmental awareness among all employees as an essential factor, we are committed to meeting suchtargets as reduction of CO₂ emissions and waste. Devising improvement measures suitable for respective worksites
from various angles, we are making continuous eﬀorts to conserve the environment.

Organizational
GovernanceIndustrial Waste Reduction Activities

Environmental Incident Eradication Activities■Industrial Waste Emissions

In ﬁscal 2013, we reduced industrial waste by 51% from the baseline

Result of the Activities in Fiscal 2013

（ton/year）

15,00013,156

12,324
11,640

implementation of process improvement and capital investment.
The three chemical plants in Shonan, Ichikawa and Sodegaura,

11,296

10,000reductionof 51%

incidents, such as values in excess of internal limits, was reduced to ﬁve.

5,000

Shonan Plant installed exhaust gas scrubbers at the manufacturing site to0

The initiatives of some of our worksites are presented below.

Baseline
years

2010

2011

2012

2013

FY

（2006〜2008）

Shonan Plant reduced industrial waste by 52% from the baseline years through various measures, one of which wasintroduction of new equipment to reduce the volume of waste liquid containing cyanogen, which was discharged as waste.
range of initiatives, industrial waste generated in the plant decreased by 47% from the baseline years.
Iwate Plant and Tsukuba Facility employed new eﬄuent treatment equipment to reduce industrial waste by more than 70%
from the baseline years.

Others1

123

reduce NOx emissions. Tomioka Plant strengthened management of its

10

puriﬁcation equipment to lower BOD and increased the maintenance

8

2

6

personnel.

11

Hereafter, we will aggressively take proactive measures to reduce2environmental incidents to zero.

0

separation and recovery capacity for the treatment of oil-containing wastewater, all thick oil-containing wastewater

2011

We then introduced ﬂoatation separation equipment that eﬀectively recovers oil content so that acid wastewater andWe have introduced environmental accounting, which links environmental

Category

2) Cost based on a unique classiﬁcation to present the characteristics
of our environmental activities
3) Cost in line with the guidelines issued by the Ministry of the Environment■Environmental Conservation Cost (FY2013)
Category

Newly introduced ﬂoatation separation equipment

Ichikawa Plant, Tanaka Kikinzoku Kogyo K.K.

Investment

14.7

Eﬄuenttreatment cost

Upgrading of wastewater treatment equipment,water quality inspection, chemicals, etc.

245.5 （327.6） 106.5（63.8）

Industrial waste treatment, etc.

145.8 （153.8）

0.0 （0.0）（9.5）

3.8 （13.0）

0.0 （0.0）

Other global
environmental
conservation
costSoundproof walls of exhaust gas
scrubbing towers, soil survey, etc.

1.4

（0.4）

0.0 （0.0）

226.4 （143.8）

0.0 （0.0）

R&D cost forenvironment-related
businesses

247.4 （177.9）

R&D cost

333.4 （695.4） 137.9（138.0）

0.0 （9.4）

Social activity cost

0.0

（0.0）

0.0 （0.0）

Environmental remediation cost

0.0

（0.0）

0.0 （0.0）970.7（1,343.7） 244.7（201.8）

Unit: million yen* The numbers in parentheses are data from the previous ﬁscal year.

Environmental conservation activities
Environmental management activities
R&D cost for environment-related businesses
Cost（million yen）

2,000
1,500

Personnel cost, regular examination andannual registration to maintain ISO 14001
certiﬁcation, preparation of a CSR report, etc.
・R&D of electrode catalyst for fuel cells to
be used in fuel cell cars and other equipment
which uses the chemical reaction betweenhydrogen and oxygen to create power
without generating hazardous exhaust gas

500
0333.4 （695.8） 137.9（138.0）

2009 2010 2011 2012 2013 FY

Investment（million yen）

250

・R&D of catalyst to remove odors fromorganic matter and hazardous materials

No ﬁne paid

1,000

Third-party Opinion

Total

Administration cost

2,500

200

・R&D of three-way catalyst for puriﬁcationof exhaust gas from cars
Environmental loss andcompensation

0.0 （0.0）（0.0） 44.5 （0.0）

19.5■Environmental Conservation Cost

Recycling process, etc.

Environmental
management activities

0.0 （0.0）

0.0

0.3 （0.0）

Recycling cost

Takanori Kimura

Established in Chemical Recovery Department, our environmental business group has continuously
promoted development of waste reduction technology and implementation of waste reduction
measures, and also organized waste reduction meetings on a regular basis to exchange opinions andmake discussions in depth with staﬀ in charge of waste management. Since independent reduction
eﬀorts of each plant had limitations in terms of equipment and treatment capacity, the department
made concerted eﬀorts to establish a new system to recycle and minimize waste. While it took
about two years, we have achieved reduction results quite close to the target. Using this initiative asa trigger, we will promote waste reduction activities involving not only staﬀ in charge but also allother employees in a continuous manner to meet a new target.

Cost

（0.1）

149.5 （165.5）

Security, BCP/M,
Risk Management

TANAKA NOW

Floatation separation equipment

Main initiatives
Construction of new and additional exhaustgas scrubbing towers, measurement,chemicals, etc. for prevention of air pollution

Investment

Upstream/downstream costTotal

Air pollution
prevention cost

Environmental
conservation Waste treatment
cost
activities

Oil adsorption machine③Resource circulation cost

Cost

220.9 （304.7） 62.3（54.3）

Community Involvement
and Development

Revolving drum separator

Business ②Global environmental
conservation costarea cost

1) Environmental conservation cost

reduced the burden to maintain equipment.

Gradient gravity separator

FY■Cost in Line with the Guidelines Issued by the Ministryof the Environment (FY2013)①Pollution prevention costThis report compiles data on the following types of cost:to be treated by external contractors, and allowed us to reduce industrial waste substantially. In addition, we now use

Main devices conventionally used for the treatment

2013

Environmental Accounting

oil-containing wastewater can be treated with one device. This has eliminated the need for oil-containing wastewater
only this ﬂoatation separation equipment for the treatment, which has

3

2012

Consumer Issues

was outsourced to external contractors to be treated as industrial waste.

114Fair Operating Practices

gravity separator, revolving drum separator and oil adsorption machine. However, as these devices had only low

24

management and the transparency of business activities.

Acid wastewater and oil-containing wastewater were conventionally treated with diﬀerent devices such as gradient

Water quality

16
14

activities to ﬁnancial data, in order to improve the quality of environmental

Iwate Plant, Tanaka Kikinzoku Kogyo K.K. /Reduction of Industrial Waste with a New Method to Treat Wastewater

Air quality（Cases）

Environment

Ichikawa Plant thoroughly sorted waste liquid and reused part of it as chemical used in Shonan Plant. Through such a wide

■Environmental Incidents (Internal Limits are Exceeded)(Internal limits are set at 50% of the legal standards)

Labor Practices

plant, and steadily implemented various measures including
introduction of new equipment.

environmental incidents related to air (e.g. NOx) and water quality(BOD, etc.), we prevented recurrence and the number of environmental

6,507

which discharge more than 90% of our total industrial waste,
worked together by understanding the characteristics of each

By ensuring that each worksite takes measures to respond to past

Human Rights

years, which exceeded the target of 50%, through active and eﬀective

150
0.0

（0.0）

0.0 （0.0）100
50970.7（1,343.7） 244.7（201.8）
Unit: million yen * The numbers in parentheses are data from the previous ﬁscal year.

15
TANAKA CSR REPORT 20142009 2010 2011 2012 2013 FY
Response fromthe TANAKA Group/ Questionnaire Results

14
TANAKA CSR REPORT 20140

Message fromthe President
Business Locationsof the TANAKA Group

Environment

We conserve limited resources and protect
the global environment to pass on the beautiful
planet to next generations.
With enhanced environmental awareness among all employees as an essential factor, we are committed to meeting suchtargets as reduction of CO₂ emissions and waste. Devising improvement measures suitable for respective worksites
from various angles, we are making continuous eﬀorts to conserve the environment.

Organizational
GovernanceIndustrial Waste Reduction Activities

Environmental Incident Eradication Activities■Industrial Waste Emissions

In ﬁscal 2013, we reduced industrial waste by 51% from the baseline

Result of the Activities in Fiscal 2013

（ton/year）

15,00013,156

12,324
11,640

implementation of process improvement and capital investment.
The three chemical plants in Shonan, Ichikawa and Sodegaura,

11,296

10,000reductionof 51%

incidents, such as values in excess of internal limits, was reduced to ﬁve.

5,000

Shonan Plant installed exhaust gas scrubbers at the manufacturing site to0

The initiatives of some of our worksites are presented below.

Baseline
years

2010

2011

2012

2013

FY

（2006〜2008）

Shonan Plant reduced industrial waste by 52% from the baseline years through various measures, one of which wasintroduction of new equipment to reduce the volume of waste liquid containing cyanogen, which was discharged as waste.
range of initiatives, industrial waste generated in the plant decreased by 47% from the baseline years.
Iwate Plant and Tsukuba Facility employed new eﬄuent treatment equipment to reduce industrial waste by more than 70%
from the baseline years.

Others1

123

reduce NOx emissions. Tomioka Plant strengthened management of its

10

puriﬁcation equipment to lower BOD and increased the maintenance

8

2

6

personnel.

11

Hereafter, we will aggressively take proactive measures to reduce2environmental incidents to zero.

0

separation and recovery capacity for the treatment of oil-containing wastewater, all thick oil-containing wastewater

2011

We then introduced ﬂoatation separation equipment that eﬀectively recovers oil content so that acid wastewater andWe have introduced environmental accounting, which links environmental

Category

2) Cost based on a unique classiﬁcation to present the characteristics
of our environmental activities
3) Cost in line with the guidelines issued by the Ministry of the Environment■Environmental Conservation Cost (FY2013)
Category

Newly introduced ﬂoatation separation equipment

Ichikawa Plant, Tanaka Kikinzoku Kogyo K.K.

Investment

14.7

Eﬄuenttreatment cost

Upgrading of wastewater treatment equipment,water quality inspection, chemicals, etc.

245.5 （327.6） 106.5（63.8）

Industrial waste treatment, etc.

145.8 （153.8）

0.0 （0.0）（9.5）

3.8 （13.0）

0.0 （0.0）

Other global
environmental
conservation
costSoundproof walls of exhaust gas
scrubbing towers, soil survey, etc.

1.4

（0.4）

0.0 （0.0）

226.4 （143.8）

0.0 （0.0）

R&D cost forenvironment-related
businesses

247.4 （177.9）

R&D cost

333.4 （695.4） 137.9（138.0）

0.0 （9.4）

Social activity cost

0.0

（0.0）

0.0 （0.0）

Environmental remediation cost

0.0

（0.0）

0.0 （0.0）970.7（1,343.7） 244.7（201.8）

Unit: million yen* The numbers in parentheses are data from the previous ﬁscal year.

Environmental conservation activities
Environmental management activities
R&D cost for environment-related businesses
Cost（million yen）

2,000
1,500

Personnel cost, regular examination andannual registration to maintain ISO 14001
certiﬁcation, preparation of a CSR report, etc.
・R&D of electrode catalyst for fuel cells to
be used in fuel cell cars and other equipment
which uses the chemical reaction betweenhydrogen and oxygen to create power
without generating hazardous exhaust gas

500
0333.4 （695.8） 137.9（138.0）

2009 2010 2011 2012 2013 FY

Investment（million yen）

250

・R&D of catalyst to remove odors fromorganic matter and hazardous materials

No ﬁne paid

1,000

Third-party Opinion

Total

Administration cost

2,500

200

・R&D of three-way catalyst for puriﬁcationof exhaust gas from cars
Environmental loss andcompensation

0.0 （0.0）（0.0） 44.5 （0.0）

19.5■Environmental Conservation Cost

Recycling process, etc.

Environmental
management activities

0.0 （0.0）

0.0

0.3 （0.0）

Recycling cost

Takanori Kimura

Established in Chemical Recovery Department, our environmental business group has continuously
promoted development of waste reduction technology and implementation of waste reduction
measures, and also organized waste reduction meetings on a regular basis to exchange opinions andmake discussions in depth with staﬀ in charge of waste management. Since independent reduction
eﬀorts of each plant had limitations in terms of equipment and treatment capacity, the department
made concerted eﬀorts to establish a new system to recycle and minimize waste. While it took
about two years, we have achieved reduction results quite close to the target. Using this initiative asa trigger, we will promote waste reduction activities involving not only staﬀ in charge but also allother employees in a continuous manner to meet a new target.

Cost

（0.1）

149.5 （165.5）

Security, BCP/M,
Risk Management

TANAKA NOW

Floatation separation equipment

Main initiatives
Construction of new and additional exhaustgas scrubbing towers, measurement,chemicals, etc. for prevention of air pollution

Investment

Upstream/downstream costTotal

Air pollution
prevention cost

Environmental
conservation Waste treatment
cost
activities

Oil adsorption machine③Resource circulation cost

Cost

220.9 （304.7） 62.3（54.3）

Community Involvement
and Development

Revolving drum separator

Business ②Global environmental
conservation costarea cost

1) Environmental conservation cost

reduced the burden to maintain equipment.

Gradient gravity separator

FY■Cost in Line with the Guidelines Issued by the Ministryof the Environment (FY2013)①Pollution prevention costThis report compiles data on the following types of cost:to be treated by external contractors, and allowed us to reduce industrial waste substantially. In addition, we now use

Main devices conventionally used for the treatment

2013

Environmental Accounting

oil-containing wastewater can be treated with one device. This has eliminated the need for oil-containing wastewater
only this ﬂoatation separation equipment for the treatment, which has

3

2012

Consumer Issues

was outsourced to external contractors to be treated as industrial waste.

114Fair Operating Practices

gravity separator, revolving drum separator and oil adsorption machine. However, as these devices had only low

24

management and the transparency of business activities.

Acid wastewater and oil-containing wastewater were conventionally treated with diﬀerent devices such as gradient

Water quality

16
14

activities to ﬁnancial data, in order to improve the quality of environmental

Iwate Plant, Tanaka Kikinzoku Kogyo K.K. /Reduction of Industrial Waste with a New Method to Treat Wastewater

Air quality（Cases）

Environment

Ichikawa Plant thoroughly sorted waste liquid and reused part of it as chemical used in Shonan Plant. Through such a wide

■Environmental Incidents (Internal Limits are Exceeded)(Internal limits are set at 50% of the legal standards)

Labor Practices

plant, and steadily implemented various measures including
introduction of new equipment.

environmental incidents related to air (e.g. NOx) and water quality(BOD, etc.), we prevented recurrence and the number of environmental

6,507

which discharge more than 90% of our total industrial waste,
worked together by understanding the characteristics of each

By ensuring that each worksite takes measures to respond to past

Human Rights

years, which exceeded the target of 50%, through active and eﬀective

150
0.0

（0.0）

0.0 （0.0）100
50970.7（1,343.7） 244.7（201.8）
Unit: million yen * The numbers in parentheses are data from the previous ﬁscal year.

15
TANAKA CSR REPORT 20142009 2010 2011 2012 2013 FY
Response fromthe TANAKA Group/ Questionnaire Results

14
TANAKA CSR REPORT 20140

Message fromthe President

We operate a Group-wide system to ensure adherence
to corporate ethics in business management.

Business Locationsof the TANAKA Group

Fair
Operating
Practices

In addition to legal compliance, the TANAKA Group strives to ensure observance of corporate ethics to conduct fairand sound business activities. Based on the understanding that compliance is part of risk management,
we operate a Group-wide system to identify and address problems promptly.

Organizational
Governance

Response to Conﬂict Minerals

The TANAKA Group will implement fair and sound business management based on corporate ethics as well as legal

Conﬂict minerals are mineral resources illegally mined in the Democratic Republic of the Congo and its neighboring

compliance. In addition, we will respect culture and custom in each country/region in our business activities andcountries. They are traded through illegal practices such as smuggling and used as a ﬁnancial source for armed groups

contribute to sustainable development of a rich and safe society.

that commit organized genocide and prolong conﬂict. The United States established the Dodd-Frank Financial Reform
Act in July 2010 to cut oﬀ funding sources for such armed groups. This act requires U.S. listed companies to disclose

Promotion Structure

information on the use of four minerals mined in the areas, namely gold, tantalum, tungsten and tin, to U.S. Securities
and Exchange Commission (SEC).

on compliance-related problems and relevant information from external sources gathered at CSR & Communication

In 2012, Tanaka Kikinzoku Kogyo passed the audit on conﬂict minerals under the Conﬂict-Free Smelter (CFS) program

Divisions HQ, necessary actions are taken on a Group-wide scale. Additionally, we establish committees in charge ofdeveloped by the Electronic Industry Citizenship Coalition (EICC) and obtained certiﬁcation. The company also

speciﬁc priority issues on an as-needed basis, and also provide relevant education and training.

launched a project to pass the management system audit related to conﬂict minerals in the precious metal industry bya third-party organization (LBMA audit) in ﬁscal 2014. Our approach to these conﬂict minerals is described in our■Compliance System

Labor Practices

The TANAKA Group understands that promotion of compliance is part of risk management. Based on the information

Human Rights

Basic Approach

conﬂict mineral management policy, which is published on the TANAKA Group s website.

Reporting/Proposal of improvement

Certiﬁcation as an AEO Exporter
After undergoing 15 months of preparation and inspection activities, including veriﬁcation of all TANAKA GroupInternal Reporting Committee

CSR & Communication
Divisions HQ

Identiﬁed problems

Advice/Guidance

Establishment of a mechanism
to enhance the systemcompanies logistic processes and security of information management systems, as well as review of complianceprograms, Tanaka Kikinzoku International K.K. obtained certiﬁcation under the AEO (Authorized Economic Operator)
system. It was the 87th company in Tokyo Customs jurisdiction and the

Fair Operating Practices

Mechanism to promptly
detect and correct
inappropriate actions, etc.

Lawyers
Consultants
Government bodies
Other experts

239th in Japan to be certiﬁed as an AEO Exporter. This certiﬁcation allows
us to seek further expansion of our international sales channels and to fulﬁll
our responsibility as a material manufacturer to guarantee security andDaily management

reliability to the manufacturers to which we supply products, including

Companies/Units(Manufacturing, engineering, sales, management)

Environment

TANAKA Holdings Co., Ltd.
President

automotive electrical component manufacturers, and electronic component
Consumer Issues

manufacturers in the semiconductor and home appliance industries.

Compliance with laws, codes, etc.
related to the operations

Security Export Control
The TANAKA Group has established a security export control system to prevent its products and technologies from

We believe that patents, utility models, trademarks, designs, copyrights and other intellectual property rights andbeing acquired and used by countries developing weapons of mass destruction or terrorist groups to threaten theknowhow represent valuable assets for the company. Based on this recognition, we actively try to create intellectualglobal community. In ﬁscal 2013, we reviewed the governing structure and education program to strengthen theproperty rights. In ﬁscal 2013, the TANAKA Group as a whole acquired 39 patents in total.

control system.

When researching new technology and developing, producing and/or selling products, we respect intellectual property

The Group companies cooperate with each other to ensure proper export control.

Community Involvement
and Development

Protection of Intellectual Property Rights

rights of third parties and avoid intentional infringement. We also deal with infringement by other companies in a strict
TANAKA NOW■Some of the Patents Acquired in FY2013

Publication Number

Title of the invention●

Gold colloid for external diagnostic medicine

5270132●

Resistor paste and its production process

5243824●

Colloidal solution of platinum and production process therefor

5342931●Sliding contact material, clad composite material and motor

5308499●

Platinum-based thermocouple

Makiko Hayashi

We judge whether or not the products that are being exported directly to other countries fall under
the items whose export are controlled for a security reason. As it is diﬃcult to make proper
judgment based only on the names of the products, the TANAKA Group is committed to addressing
this issue in a concerted manner with cooperation of the manufacturing sections. To meet diverse
customer needs, almost all of our products are diﬀerent from each other in terms of speciﬁcations
including compositions and conﬁgurations. We always concentrate to make sure not to overlook
anything, and check past results when making a conclusion. While speed tends to be valued in thisﬁeld, I would like to work diligently to make proper judgment.

17
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

16
TANAKA CSR REPORT 2014

Third-party Opinion

5203600

Administration Department, Tanaka Kikinzoku Hanbai K.K.

Security, BCP/M,
Risk Management

manner in accordance with the law of the relevant countries.

Message fromthe President

We operate a Group-wide system to ensure adherence
to corporate ethics in business management.

Business Locationsof the TANAKA Group

Fair
Operating
Practices

In addition to legal compliance, the TANAKA Group strives to ensure observance of corporate ethics to conduct fairand sound business activities. Based on the understanding that compliance is part of risk management,
we operate a Group-wide system to identify and address problems promptly.

Organizational
Governance

Response to Conﬂict Minerals

The TANAKA Group will implement fair and sound business management based on corporate ethics as well as legal

Conﬂict minerals are mineral resources illegally mined in the Democratic Republic of the Congo and its neighboring

compliance. In addition, we will respect culture and custom in each country/region in our business activities andcountries. They are traded through illegal practices such as smuggling and used as a ﬁnancial source for armed groups

contribute to sustainable development of a rich and safe society.

that commit organized genocide and prolong conﬂict. The United States established the Dodd-Frank Financial Reform
Act in July 2010 to cut oﬀ funding sources for such armed groups. This act requires U.S. listed companies to disclose

Promotion Structure

information on the use of four minerals mined in the areas, namely gold, tantalum, tungsten and tin, to U.S. Securities
and Exchange Commission (SEC).

on compliance-related problems and relevant information from external sources gathered at CSR & Communication

In 2012, Tanaka Kikinzoku Kogyo passed the audit on conﬂict minerals under the Conﬂict-Free Smelter (CFS) program

Divisions HQ, necessary actions are taken on a Group-wide scale. Additionally, we establish committees in charge ofdeveloped by the Electronic Industry Citizenship Coalition (EICC) and obtained certiﬁcation. The company also

speciﬁc priority issues on an as-needed basis, and also provide relevant education and training.

launched a project to pass the management system audit related to conﬂict minerals in the precious metal industry bya third-party organization (LBMA audit) in ﬁscal 2014. Our approach to these conﬂict minerals is described in our■Compliance System

Labor Practices

The TANAKA Group understands that promotion of compliance is part of risk management. Based on the information

Human Rights

Basic Approach

conﬂict mineral management policy, which is published on the TANAKA Group s website.

Reporting/Proposal of improvement

Certiﬁcation as an AEO Exporter
After undergoing 15 months of preparation and inspection activities, including veriﬁcation of all TANAKA GroupInternal Reporting Committee

CSR & Communication
Divisions HQ

Identiﬁed problems

Advice/Guidance

Establishment of a mechanism
to enhance the systemcompanies logistic processes and security of information management systems, as well as review of complianceprograms, Tanaka Kikinzoku International K.K. obtained certiﬁcation under the AEO (Authorized Economic Operator)
system. It was the 87th company in Tokyo Customs jurisdiction and the

Fair Operating Practices

Mechanism to promptly
detect and correct
inappropriate actions, etc.

Lawyers
Consultants
Government bodies
Other experts

239th in Japan to be certiﬁed as an AEO Exporter. This certiﬁcation allows
us to seek further expansion of our international sales channels and to fulﬁll
our responsibility as a material manufacturer to guarantee security andDaily management

reliability to the manufacturers to which we supply products, including

Companies/Units(Manufacturing, engineering, sales, management)

Environment

TANAKA Holdings Co., Ltd.
President

automotive electrical component manufacturers, and electronic component
Consumer Issues

manufacturers in the semiconductor and home appliance industries.

Compliance with laws, codes, etc.
related to the operations

Security Export Control
The TANAKA Group has established a security export control system to prevent its products and technologies from

We believe that patents, utility models, trademarks, designs, copyrights and other intellectual property rights andbeing acquired and used by countries developing weapons of mass destruction or terrorist groups to threaten theknowhow represent valuable assets for the company. Based on this recognition, we actively try to create intellectualglobal community. In ﬁscal 2013, we reviewed the governing structure and education program to strengthen theproperty rights. In ﬁscal 2013, the TANAKA Group as a whole acquired 39 patents in total.

control system.

When researching new technology and developing, producing and/or selling products, we respect intellectual property

The Group companies cooperate with each other to ensure proper export control.

Community Involvement
and Development

Protection of Intellectual Property Rights

rights of third parties and avoid intentional infringement. We also deal with infringement by other companies in a strict
TANAKA NOW■Some of the Patents Acquired in FY2013

Publication Number

Title of the invention●

Gold colloid for external diagnostic medicine

5270132●

Resistor paste and its production process

5243824●

Colloidal solution of platinum and production process therefor

5342931●Sliding contact material, clad composite material and motor

5308499●

Platinum-based thermocouple

Makiko Hayashi

We judge whether or not the products that are being exported directly to other countries fall under
the items whose export are controlled for a security reason. As it is diﬃcult to make proper
judgment based only on the names of the products, the TANAKA Group is committed to addressing
this issue in a concerted manner with cooperation of the manufacturing sections. To meet diverse
customer needs, almost all of our products are diﬀerent from each other in terms of speciﬁcations
including compositions and conﬁgurations. We always concentrate to make sure not to overlook
anything, and check past results when making a conclusion. While speed tends to be valued in thisﬁeld, I would like to work diligently to make proper judgment.

17
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

16
TANAKA CSR REPORT 2014

Third-party Opinion

5203600

Administration Department, Tanaka Kikinzoku Hanbai K.K.

Security, BCP/M,
Risk Management

manner in accordance with the law of the relevant countries.

Message fromthe President
Business Locationsof the TANAKA Group

ConsumerIssues

Always keeping promises with customers, we also
pursue responses that exceed their expectations.
With the motto of responding promptly to the trust and expectations of customers, we always aim to bring exciting
moments to them. While keeping our promises with customers by oﬀering reliable quality, we also focus on making
responses that exceed their expectations.

Organizational
GovernanceCo-sponsorship of Thunderbirds Expo

We consider the Corporate Philosophy and Code of Conduct to be ISO 9001 quality policy, and aim to be the top

National Museum of Emerging Science and Innovation held the special exhibition,company in terms of customer satisfaction through services and support that meet the trust and expectations ofThunderbirds Expo from July 10 to September 23, 2013.

customers. We also make eﬀorts to ensure safety and hygiene of products including supply of products that pose noThunderbirds was a monumental special-eﬀects TV series born in 1965 in the UK. The futurerisk to consumers during use.

technologies described in its episodes were compared with current advanced science andHuman Rights

Basic Approach

technology in a section of the exhibition. This section introduced excellent features ofEstablishment of a System to Manage Chemical Substances Contained in Products

industrial precious metal materials oﬀered by the TANAKA Group, which provided many
people with an opportunity to know about TANAKA as an industrial precious metal supplier.
© ITC

Recent progress in science and technology has gradually revealed the impact of chemicals on human bodies. Some of

Co-sponsorship of Real-time Communication with Astronaut Koichi Wakata
In the event held at Roppongi Academy hills on March 25, 2014, children from fourth grade

intensiﬁed over the years with stricter domestic laws such as Act on the Evaluation of Chemical Substances andelementary school students to high school students communicated in real time with astronaut

Regulation of Their Manufacture, etc. (Chemical Substances Control Act). In Europe, international trade of products

Koichi Wakata, who was aboard the International Space Station as the ﬁrst Japanesecontaining chemicals is restricted through REACH and other regulations, and import of products containing certain

commander. This experience helped to make them feel familiar with space.

hazardous substances is regulated by the RoHS directive, etc. Under such circumstances, companies are required to

The elements closely related to the birth of the universe are also relevant to the birth ofalways identify the chemicals used in their own products as well as their impact on human bodies and to manage

precious metals. This event also let the participants know that TANAKA s precious metals

chemicals to ensure that they cause no harm to customers or consumers.

support our daily life and future.

Environment

them are known to have long-term impact on human bodies. Regulation on the handling of such substances has beenon Guidelines for the Management of Chemical Substances in Products (Version 3.0)*, introduced management tools,

Development, Manufacturing and Marketing of Various Diagnostic Kits

and has built a system that enables us to keep track of the chemicals contained in our products.

Precious metals are essential materials in a wide range of areas, one of which is the ﬁeld of medicine. For example,
precious metals are used in simple ﬂu test kits, pregnancy test kits and other diagnostic kits. Diagnostic kits visuallyshow whether the test results are positive or negative, and commonly utilize color developers for the purpose.
judgment easier. Using the technology cultivated over many years to manufacture gold colloid, Tanaka Kikinzoku Kogyo
has developed diverse technologies related to diagnostic kits. We also manufacture OEM products under a production
system with an ISO 13485-based management system to pursue quality that meets the expectations of customers.

Rawmaterials

Products

In the spring of 2014, we moved the manufacturing function from thein further process improvement since then. We also aim to develop

Supplier

Information on
chemical substances
contained in products(M)SDS, etc.

diagnostic kits with higher performance to contribute to the quality of life,

CustomerGold colloid

Sample of diagnostic kit

ISO/IEC 17025 Accreditation for Silver Analysis Technology Obtained for the First Time in Japan
With the rise in precious metal prices, recovery from recycled items has been growing as a source of silver in recent

the materials and enter data on their amounts in each product into (M)SDS etc., which are then passed to our customers

years, in addition to extraction from mines. This situation has made the development and establishment of a prompt

along with the products. Such information is put into our database and made available directly to customers throughand accurate analysis method an urgent task. Our Planning and Development Oﬃce in the TKG (Tanaka Kikinzoku

Prochemist and global portal sites.

Group) Laboratory Center has been committed to optimization of the analytical method since January 2011 to seek

We thus control chemical substances through ISO 9001 and ISO 14001 systems based on the green procurement

proper solubility conditions of samples to analyze silver while conﬁrming the validity of the analytical method, andstandards and other guidelines.

successfully enhanced the precision of analysis. As a result, in ﬁscal 2013, the oﬃce acquired the ISO/IEC17025:2005

In addition, we always pay attention to avoid the use of potentially hazardous chemicals when developing a new product.

accreditation for analyzing 37 metal elements in silver.

* Guidelines for chemical management systems, which are jointly published by Joint Article Management Promotion Consortium (JAMP) andJapan Green Procurement Survey Standardization Initiative (JGPSSI).

Third-party Opinion

As to raw materials supplied to us, we ask our suppliers to provide information on the chemical substances contained in

Security, BCP/M,
Risk Management

TANAKA Group s
Chemical Information Management Database

and to apply the technologies on diagnostic kits to other ﬁelds as well.

Community Involvement
and Development

technical development department to Hiratsuka Plant, and have engaged
Information on
chemical substances
contained in products(M)SDS, etc.

Consumer Issues

Nano-sized gold colloid characteristically exhibits vivid red color, and is widely used as a color developer to make visual

ACCESS

Fair Operating Practices

The TANAKA Group has launched an internal project to establish a mechanism to manage chemical substances based

Prochemist
Global portal sites

Labor Practices

Management of Chemical Substances Contained in Products

With this, we have completed acquisition of ISO/IEC17025:2005 accreditation for analysis technology on all of the four

18

19

TANAKA CSR REPORT 2014

TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

major metal elements including gold, platinum and palladium, for which we have obtained accreditation previously.

Message fromthe President
Business Locationsof the TANAKA Group

ConsumerIssues

Always keeping promises with customers, we also
pursue responses that exceed their expectations.
With the motto of responding promptly to the trust and expectations of customers, we always aim to bring exciting
moments to them. While keeping our promises with customers by oﬀering reliable quality, we also focus on making
responses that exceed their expectations.

Organizational
GovernanceCo-sponsorship of Thunderbirds Expo

We consider the Corporate Philosophy and Code of Conduct to be ISO 9001 quality policy, and aim to be the top

National Museum of Emerging Science and Innovation held the special exhibition,company in terms of customer satisfaction through services and support that meet the trust and expectations ofThunderbirds Expo from July 10 to September 23, 2013.

customers. We also make eﬀorts to ensure safety and hygiene of products including supply of products that pose noThunderbirds was a monumental special-eﬀects TV series born in 1965 in the UK. The futurerisk to consumers during use.

technologies described in its episodes were compared with current advanced science andHuman Rights

Basic Approach

technology in a section of the exhibition. This section introduced excellent features ofEstablishment of a System to Manage Chemical Substances Contained in Products

industrial precious metal materials oﬀered by the TANAKA Group, which provided many
people with an opportunity to know about TANAKA as an industrial precious metal supplier.
© ITC

Recent progress in science and technology has gradually revealed the impact of chemicals on human bodies. Some of

Co-sponsorship of Real-time Communication with Astronaut Koichi Wakata
In the event held at Roppongi Academy hills on March 25, 2014, children from fourth grade

intensiﬁed over the years with stricter domestic laws such as Act on the Evaluation of Chemical Substances andelementary school students to high school students communicated in real time with astronaut

Regulation of Their Manufacture, etc. (Chemical Substances Control Act). In Europe, international trade of products

Koichi Wakata, who was aboard the International Space Station as the ﬁrst Japanesecontaining chemicals is restricted through REACH and other regulations, and import of products containing certain

commander. This experience helped to make them feel familiar with space.

hazardous substances is regulated by the RoHS directive, etc. Under such circumstances, companies are required to

The elements closely related to the birth of the universe are also relevant to the birth ofalways identify the chemicals used in their own products as well as their impact on human bodies and to manage

precious metals. This event also let the participants know that TANAKA s precious metals

chemicals to ensure that they cause no harm to customers or consumers.

support our daily life and future.

Environment

them are known to have long-term impact on human bodies. Regulation on the handling of such substances has beenon Guidelines for the Management of Chemical Substances in Products (Version 3.0)*, introduced management tools,

Development, Manufacturing and Marketing of Various Diagnostic Kits

and has built a system that enables us to keep track of the chemicals contained in our products.

Precious metals are essential materials in a wide range of areas, one of which is the ﬁeld of medicine. For example,
precious metals are used in simple ﬂu test kits, pregnancy test kits and other diagnostic kits. Diagnostic kits visuallyshow whether the test results are positive or negative, and commonly utilize color developers for the purpose.
judgment easier. Using the technology cultivated over many years to manufacture gold colloid, Tanaka Kikinzoku Kogyo
has developed diverse technologies related to diagnostic kits. We also manufacture OEM products under a production
system with an ISO 13485-based management system to pursue quality that meets the expectations of customers.

Rawmaterials

Products

In the spring of 2014, we moved the manufacturing function from thein further process improvement since then. We also aim to develop

Supplier

Information on
chemical substances
contained in products(M)SDS, etc.

diagnostic kits with higher performance to contribute to the quality of life,

CustomerGold colloid

Sample of diagnostic kit

ISO/IEC 17025 Accreditation for Silver Analysis Technology Obtained for the First Time in Japan
With the rise in precious metal prices, recovery from recycled items has been growing as a source of silver in recent

the materials and enter data on their amounts in each product into (M)SDS etc., which are then passed to our customers

years, in addition to extraction from mines. This situation has made the development and establishment of a prompt

along with the products. Such information is put into our database and made available directly to customers throughand accurate analysis method an urgent task. Our Planning and Development Oﬃce in the TKG (Tanaka Kikinzoku

Prochemist and global portal sites.

Group) Laboratory Center has been committed to optimization of the analytical method since January 2011 to seek

We thus control chemical substances through ISO 9001 and ISO 14001 systems based on the green procurement

proper solubility conditions of samples to analyze silver while conﬁrming the validity of the analytical method, andstandards and other guidelines.

successfully enhanced the precision of analysis. As a result, in ﬁscal 2013, the oﬃce acquired the ISO/IEC17025:2005

In addition, we always pay attention to avoid the use of potentially hazardous chemicals when developing a new product.

accreditation for analyzing 37 metal elements in silver.

* Guidelines for chemical management systems, which are jointly published by Joint Article Management Promotion Consortium (JAMP) andJapan Green Procurement Survey Standardization Initiative (JGPSSI).

Third-party Opinion

As to raw materials supplied to us, we ask our suppliers to provide information on the chemical substances contained in

Security, BCP/M,
Risk Management

TANAKA Group s
Chemical Information Management Database

and to apply the technologies on diagnostic kits to other ﬁelds as well.

Community Involvement
and Development

technical development department to Hiratsuka Plant, and have engaged
Information on
chemical substances
contained in products(M)SDS, etc.

Consumer Issues

Nano-sized gold colloid characteristically exhibits vivid red color, and is widely used as a color developer to make visual

ACCESS

Fair Operating Practices

The TANAKA Group has launched an internal project to establish a mechanism to manage chemical substances based

Prochemist
Global portal sites

Labor Practices

Management of Chemical Substances Contained in Products

With this, we have completed acquisition of ISO/IEC17025:2005 accreditation for analysis technology on all of the four

18

19

TANAKA CSR REPORT 2014

TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

major metal elements including gold, platinum and palladium, for which we have obtained accreditation previously.

Message fromthe President

We promote active communication within and outside
the company, and develop social contribution
programs to foster relationships of mutual trust.

Business Locationsof the TANAKA Group

Community
Involvement
andDevelopment

We develop a wide range of activities to meet the great goal of Contribute to the creation of a prosperous society,as well as to the future of the beautiful planet through sustainable use of precious metals.

Organizational
Governance

Basic Approach

Support of Sports Promotion○ Oﬃcial partner of Japan Paralympic Committee

beautiful planet, the TANAKA Group is committed to various activities for community engagement and community

We have co-sponsored the Japan Paralympic Committee (JPC) as an oﬃcial partner, which is promoted by the JapanesePara-Sports Association (JPSA), since March 2012.

development that leverage the strength of each Group company, ranging from protection of the global environmentand support of art and cultural activities to communication with local communities.

○ Support of Tokyo Marathon

Tohoku Reconstruction Volunteer Program

GINZA TANAKA has produced the medals awarded in Tokyo Marathon every year from the ﬁrst event in 2007, and 2014 was
the eighth year for the initiative. Through production of the medals that commend the eﬀorts of the runners, GINZA TANAKA
supports Tokyo Marathon actively.

Human Rights

To achieve the goal of contributing to the creation of a prosperous and comfortable society and the future of theSince the Great East Japan Earthquake on March 11, 2011, we have performed various volunteer activities to assist theLabor Practices

reconstruction of the Tohoku region, which was hit by the earthquake. We organized the ﬁrst and second programs ofthe volunteer activities in August 2011 and February 2012 respectively, and sent our employees to aﬀected areas in
Iwate and Miyagi Prefectures to support the rehabilitation activities such as removal of mud. For the third program,which was organized in ﬁscal 2012 under the theme of emotional care, we donated picture books provided by our
employees to children, the ones most in need of emotional support, and also made contributions to ASHINAGA, a○ Car wash volunteer activities
Employees of Tanaka Electronics Singapore (TES) voluntarily gathered together to washthe cars of employees and suppliers. Fees for car wash as well as monetary donations
were contributed to a local welfare institution.

○ Pink Ribbon campaign
2011
Direct support activities
in aﬀected areas

2012
Emotional care2013
Inheritance of memories

Bloom in 3 to 5 years

Plant 135 trees by 2020

Community-based Activities to Conserve the Global Environment○ Cleanup of area around the plant
Support activities in aﬀected areas

Picture books from
employees were sorted and packaged○ Cleanup of park
Employees from Tanaka Electronics Singapore (TES) and Tanaka Kikinzoku (Singapore)(TKSG) performed cleanup of West Coast Park.

Cultivation of Human Resources and Development of Art and Culture○ Cleanup of beachHong Kong Branch of Tanaka Kikinzoku International cleaned up the Hoi Ha Wan marine
park along the beach in a suburb of Hong Kong with the slogan Let s work together topick up garbage and take care of the environment.

○ Co-sponsorship of Robot Contest for technical college students○ Factory tour for the families of employees○ Support of children s home
Employees of Saga Plant of Tanaka Denshi Kogyo visited Seikaen, a children s homelocated in its neighborhood, and men assisted in baseball practice and women assisted involleyball practice of the teams at the institute for three months. Both teams won theprefectural tournament to advance to the Kyushu tournament.

20

21

TANAKA CSR REPORT 2014

TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

Shonan Plant of Tanaka Kikinzoku Kogyo organized a factory tour for the families of
employees in July 2013. As with the ﬁrst factory tour, this second tour especially amusedthe children, and showed recycling of precious metals to the participants. The pictures
drawn by the children who participated in the tour were displayed in the plant.

Communication with the Local Community
Third-party Opinion

The TANAKA Group has co-sponsored the Robot Contest (ROBOCON) for technical college students since 2012. With thecheering message Make your ideas shine and advance to the future! we support the young students who will play pivotal
roles in Japan s manufacturing in the future.

Security, BCP/M,
Risk Management○ Grant program for research on precious metals
This grant program has been conducted every year since ﬁscal 1999 to support a wide range of eﬀorts to create a new world
developed with precious metals. We invited applicants from all ﬁelds under the theme of research and development for thepractical use of new technologies and products to which precious metals can contribute, and in ﬁscal 2013, which was the
15th year for the program, provided grants for 26 research projects.

Community Involvement
and Development* We planted Edohigan cherry blossom trees, which are said to live for 600 years.

Consumer Issues

In the fourth Tohoku Reconstruction Volunteer Program, support activities have commenced and will be performed on acontinual basis under the theme of inheritance of memories. Cherry blossom trees will be planted periodically to create arow of the trees in the furthest inland areas hit by the tsunami so that they can be landmarks for evacuation. In ﬁscal 2013,
the ﬁrst ﬁscal year of the program, we planted 30 cherry seedlings in Watari-gun, Miyagi Prefecture. We also plan to perform
support activities involving communication with people in aﬀected areas, in addition to collection of monetary donations.

Tanaka Electronics (Hangzhou) Co., Ltd. (TEC) has periodically engaged in cleanup of
the area around its plant since 2012, with over 20 employees involved each time. The
company will maintain this initiative while gradually expanding the scope of thecleanup activities.

Fair Operating Practices

Plant seedlings

2020（135th year in business）

To support the Pink Ribbon campaign, which aims to eradicate breast cancer, GINZATANAKA donates a portion of the revenue from jewelry sales to Japan Cancer Society s
Smile Fund to help conquer breast cancer from June 2009.

Environment

non-proﬁt organization that operates a scholarship fund.

Donation and Fund-raising Activities

Message fromthe President

We promote active communication within and outside
the company, and develop social contribution
programs to foster relationships of mutual trust.

Business Locationsof the TANAKA Group

Community
Involvement
andDevelopment

We develop a wide range of activities to meet the great goal of Contribute to the creation of a prosperous society,as well as to the future of the beautiful planet through sustainable use of precious metals.

Organizational
Governance

Basic Approach

Support of Sports Promotion○ Oﬃcial partner of Japan Paralympic Committee

beautiful planet, the TANAKA Group is committed to various activities for community engagement and community

We have co-sponsored the Japan Paralympic Committee (JPC) as an oﬃcial partner, which is promoted by the JapanesePara-Sports Association (JPSA), since March 2012.

development that leverage the strength of each Group company, ranging from protection of the global environmentand support of art and cultural activities to communication with local communities.

○ Support of Tokyo Marathon

Tohoku Reconstruction Volunteer Program

GINZA TANAKA has produced the medals awarded in Tokyo Marathon every year from the ﬁrst event in 2007, and 2014 was
the eighth year for the initiative. Through production of the medals that commend the eﬀorts of the runners, GINZA TANAKA
supports Tokyo Marathon actively.

Human Rights

To achieve the goal of contributing to the creation of a prosperous and comfortable society and the future of theSince the Great East Japan Earthquake on March 11, 2011, we have performed various volunteer activities to assist theLabor Practices

reconstruction of the Tohoku region, which was hit by the earthquake. We organized the ﬁrst and second programs ofthe volunteer activities in August 2011 and February 2012 respectively, and sent our employees to aﬀected areas in
Iwate and Miyagi Prefectures to support the rehabilitation activities such as removal of mud. For the third program,which was organized in ﬁscal 2012 under the theme of emotional care, we donated picture books provided by our
employees to children, the ones most in need of emotional support, and also made contributions to ASHINAGA, a○ Car wash volunteer activities
Employees of Tanaka Electronics Singapore (TES) voluntarily gathered together to washthe cars of employees and suppliers. Fees for car wash as well as monetary donations
were contributed to a local welfare institution.

○ Pink Ribbon campaign
2011
Direct support activities
in aﬀected areas

2012
Emotional care2013
Inheritance of memories

Bloom in 3 to 5 years

Plant 135 trees by 2020

Community-based Activities to Conserve the Global Environment○ Cleanup of area around the plant
Support activities in aﬀected areas

Picture books from
employees were sorted and packaged○ Cleanup of park
Employees from Tanaka Electronics Singapore (TES) and Tanaka Kikinzoku (Singapore)(TKSG) performed cleanup of West Coast Park.

Cultivation of Human Resources and Development of Art and Culture○ Cleanup of beachHong Kong Branch of Tanaka Kikinzoku International cleaned up the Hoi Ha Wan marine
park along the beach in a suburb of Hong Kong with the slogan Let s work together topick up garbage and take care of the environment.

○ Co-sponsorship of Robot Contest for technical college students○ Factory tour for the families of employees○ Support of children s home
Employees of Saga Plant of Tanaka Denshi Kogyo visited Seikaen, a children s homelocated in its neighborhood, and men assisted in baseball practice and women assisted involleyball practice of the teams at the institute for three months. Both teams won theprefectural tournament to advance to the Kyushu tournament.

20

21

TANAKA CSR REPORT 2014

TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

Shonan Plant of Tanaka Kikinzoku Kogyo organized a factory tour for the families of
employees in July 2013. As with the ﬁrst factory tour, this second tour especially amusedthe children, and showed recycling of precious metals to the participants. The pictures
drawn by the children who participated in the tour were displayed in the plant.

Communication with the Local Community
Third-party Opinion

The TANAKA Group has co-sponsored the Robot Contest (ROBOCON) for technical college students since 2012. With thecheering message Make your ideas shine and advance to the future! we support the young students who will play pivotal
roles in Japan s manufacturing in the future.

Security, BCP/M,
Risk Management○ Grant program for research on precious metals
This grant program has been conducted every year since ﬁscal 1999 to support a wide range of eﬀorts to create a new world
developed with precious metals. We invited applicants from all ﬁelds under the theme of research and development for thepractical use of new technologies and products to which precious metals can contribute, and in ﬁscal 2013, which was the
15th year for the program, provided grants for 26 research projects.

Community Involvement
and Development* We planted Edohigan cherry blossom trees, which are said to live for 600 years.

Consumer Issues

In the fourth Tohoku Reconstruction Volunteer Program, support activities have commenced and will be performed on acontinual basis under the theme of inheritance of memories. Cherry blossom trees will be planted periodically to create arow of the trees in the furthest inland areas hit by the tsunami so that they can be landmarks for evacuation. In ﬁscal 2013,
the ﬁrst ﬁscal year of the program, we planted 30 cherry seedlings in Watari-gun, Miyagi Prefecture. We also plan to perform
support activities involving communication with people in aﬀected areas, in addition to collection of monetary donations.

Tanaka Electronics (Hangzhou) Co., Ltd. (TEC) has periodically engaged in cleanup of
the area around its plant since 2012, with over 20 employees involved each time. The
company will maintain this initiative while gradually expanding the scope of thecleanup activities.

Fair Operating Practices

Plant seedlings

2020（135th year in business）

To support the Pink Ribbon campaign, which aims to eradicate breast cancer, GINZATANAKA donates a portion of the revenue from jewelry sales to Japan Cancer Society s
Smile Fund to help conquer breast cancer from June 2009.

Environment

non-proﬁt organization that operates a scholarship fund.

Donation and Fund-raising Activities

Message fromthe President

With a multi-faceted approach, we prepare for risks
to ensure business continuity at the time of emergency.

Business Locationsof the TANAKA Group

Security,
BCP/M,
Risk
Management

The TANAKA Group is committed to ensuring business continuity to fulﬁll its responsibility for stable supply of products
even at the time of disasters and other emergency situations. For these eﬀorts, we adopt a multi-faceted approach involving
various initiatives ranging from anti-earthquake measures, to distributed location of production bases, securing of analternative for headquarters functions and transfer of authority to make payment.

Basic Approach to Security

Organizational
Governance

BCP/M Risk Management○ Operation of Osaka Second Headquarters

In accordance with the policy that

TANAKA Holdings established its Osaka Second Headquarters in April 2012 to ensure that either Tokyo or Osakatake care of themselves, Tanaka Kikinzoku Kogyo, which

Headquarters can control the whole Group based on a shared information system. A system to ensure that all data canused to hire an external company to patrol its worksites,

be stored in two backup facilities in the Kanto and Kansai regions is also in place.

worked to replace the contracted security services with

Based on this information system environment, the two

patrol by internal security staﬀ, and completed theand administrative tasks ranging from reception of orders for

replacement in June 2013.
Work at Osaka Headquarters
in turns to maintaincore operations

Guards are the ﬁrst staﬀ whom customers meet in a visit
Labor Practices

products from Japanese and other customers to delivery, as

Human Rights

headquarters share various functions such as daily operations

companies have toto our company. We aim to make customers ﬁnd a sensewell as export/import operations and management andof security and trustworthiness in the TANAKA brand,

other trade-related activities, trading operations including

eliminate any threats to TANAKA s assets and ensure thatprocurement and pricing of bullion and entry of sales/purchase,

our employees can work safely with conﬁdence and apersonnel management including attendance management andTokyo
Headquarters

sense of security.

Osaka
Headquartersof products and coordination with logistics providers, so that

Security guard room at Shonan Plant

Eﬀorts to Enhance Security

either of the headquarters can perform these activities.

Environment

payroll accounting and logistics management including delivery

Newly appointed security guards are provided with new guard training consisting of basic training and task-based○ Maintenance of Payment Function and Transfer of Authority at the Time of a Disasterseminars given by internal lecturers to provide opportunities to learn basic behavioral rules for members of society

Secure procurement of precious metals bullion, which is at the top of our supply chain, is essential for the maintenance ofon a periodical basis.

stable supply of products to customers. Osaka Headquarters is given authority to make payment on a daily basis to allow

As a platform to exchange information on internal security, we regularly hold general meetings and leader

the second headquarters to maintain settlement

meetings.

In case Tokyo Headquarters cannot make payment

Fair Operating Practices

training to acquire the expertise necessary for guards and improve their skills. We also organize business manner

function in case that Tokyo Headquarters isestablished a system that allows transfer ofTokyo Headquarters

Customer

Payment
operation

Disaster occurs

Osaka Headquarters

authority to an overseas base as well at the timeof a disaster. Even if a large-scale disaster hits andConsumer Issues

aﬀected by a disaster. In addition, we have

In case payment cannot be made in Japan due to a large-scale disaster

lending and settlement operations, Tanaka
Kikinzoku (Singapore) Pte. Ltd., which was founded

Community Involvement
and Development

forces ﬁnancial institutions in Japan to suspend
Tokyo Headquarters

Customer

Payment
operation

Large-scale disaster occurs

Osaka Headquarters

in October 2013 in Singapore, can have access toloans from local ﬁnancial institutions and make

Make payment asa substitute with loans from local
ﬁnancial institutions

payment for transaction of bullion promptly.

Business manner seminar

Tanaka Kikinzoku
International(Singapore) Pte., Ltd.

○ Stable procurement and supply
Precious metals including gold, silver and platinum metal group show good corrosion resistance, chemical stability andhigh workability, and are accordingly used as industrial materials in a wide range of ﬁelds.
Tanaka Kikinzoku Kogyo formed a business alliance with Kojima Chemicals Co., Ltd. in July 2013 in order to reduce thecooperation system with Kojima Chemical for sharing of equipment and products in case of a large disaster and ensure
supply of products and services in a more stable manner for the business to manufacture or recover and reﬁne precious
metal compounds. The two companies will also supply rare precious metal bullion to each other to ensure stable

Minoru Saito

I am in charge of protecting the safety and security of our employees and the TANAKA brand,
namely our assets trust and security. My primary duties include access control (reception) ofvisitors, patrol of buildings and other facilities in the plant premises as well as the area outside thepremises and emergency response.
Shonan Plant has many buildings and is like a 3D maze. I even felt that I could get lost during patrol.
Due to the unfamiliar work and the two-shift system, it is still diﬃcult for me to regulate sleeping
hours and sustain motivation while taking care of my health.
I believe that security activities are not performed only by guards, but cooperation and cumulativeeﬀorts of employees improve the quality of security services. It is like prevention of ﬁre and locking of doors that people
normally do at home. I am devoted to security services with the belief that protection of safety and security of each
workplace by the employees results in the protection of the whole company.

Third-party Opinion

cost of precious metal materials and ensure their stable procurement and supply. This alliance allows us to establish a

Security guard (Shonan Plant), Production Function Management Department,
Tanaka Kikinzoku Kogyo K.K.

Security, BCP/M,
Risk Management

TANAKA NOW

General security meetingprocurement and supply of materials.

23
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

22
TANAKA CSR REPORT 2014

Message fromthe President

With a multi-faceted approach, we prepare for risks
to ensure business continuity at the time of emergency.

Business Locationsof the TANAKA Group

Security,
BCP/M,
Risk
Management

The TANAKA Group is committed to ensuring business continuity to fulﬁll its responsibility for stable supply of products
even at the time of disasters and other emergency situations. For these eﬀorts, we adopt a multi-faceted approach involving
various initiatives ranging from anti-earthquake measures, to distributed location of production bases, securing of analternative for headquarters functions and transfer of authority to make payment.

Basic Approach to Security

Organizational
Governance

BCP/M Risk Management○ Operation of Osaka Second Headquarters

In accordance with the policy that

TANAKA Holdings established its Osaka Second Headquarters in April 2012 to ensure that either Tokyo or Osakatake care of themselves, Tanaka Kikinzoku Kogyo, which

Headquarters can control the whole Group based on a shared information system. A system to ensure that all data canused to hire an external company to patrol its worksites,

be stored in two backup facilities in the Kanto and Kansai regions is also in place.

worked to replace the contracted security services with

Based on this information system environment, the two

patrol by internal security staﬀ, and completed theand administrative tasks ranging from reception of orders for

replacement in June 2013.
Work at Osaka Headquarters
in turns to maintaincore operations

Guards are the ﬁrst staﬀ whom customers meet in a visit
Labor Practices

products from Japanese and other customers to delivery, as

Human Rights

headquarters share various functions such as daily operations

companies have toto our company. We aim to make customers ﬁnd a sensewell as export/import operations and management andof security and trustworthiness in the TANAKA brand,

other trade-related activities, trading operations including

eliminate any threats to TANAKA s assets and ensure thatprocurement and pricing of bullion and entry of sales/purchase,

our employees can work safely with conﬁdence and apersonnel management including attendance management andTokyo
Headquarters

sense of security.

Osaka
Headquartersof products and coordination with logistics providers, so that

Security guard room at Shonan Plant

Eﬀorts to Enhance Security

either of the headquarters can perform these activities.

Environment

payroll accounting and logistics management including delivery

Newly appointed security guards are provided with new guard training consisting of basic training and task-based○ Maintenance of Payment Function and Transfer of Authority at the Time of a Disasterseminars given by internal lecturers to provide opportunities to learn basic behavioral rules for members of society

Secure procurement of precious metals bullion, which is at the top of our supply chain, is essential for the maintenance ofon a periodical basis.

stable supply of products to customers. Osaka Headquarters is given authority to make payment on a daily basis to allow

As a platform to exchange information on internal security, we regularly hold general meetings and leader

the second headquarters to maintain settlement

meetings.

In case Tokyo Headquarters cannot make payment

Fair Operating Practices

training to acquire the expertise necessary for guards and improve their skills. We also organize business manner

function in case that Tokyo Headquarters isestablished a system that allows transfer ofTokyo Headquarters

Customer

Payment
operation

Disaster occurs

Osaka Headquarters

authority to an overseas base as well at the timeof a disaster. Even if a large-scale disaster hits andConsumer Issues

aﬀected by a disaster. In addition, we have

In case payment cannot be made in Japan due to a large-scale disaster

lending and settlement operations, Tanaka
Kikinzoku (Singapore) Pte. Ltd., which was founded

Community Involvement
and Development

forces ﬁnancial institutions in Japan to suspend
Tokyo Headquarters

Customer

Payment
operation

Large-scale disaster occurs

Osaka Headquarters

in October 2013 in Singapore, can have access toloans from local ﬁnancial institutions and make

Make payment asa substitute with loans from local
ﬁnancial institutions

payment for transaction of bullion promptly.

Business manner seminar

Tanaka Kikinzoku
International(Singapore) Pte., Ltd.

○ Stable procurement and supply
Precious metals including gold, silver and platinum metal group show good corrosion resistance, chemical stability andhigh workability, and are accordingly used as industrial materials in a wide range of ﬁelds.
Tanaka Kikinzoku Kogyo formed a business alliance with Kojima Chemicals Co., Ltd. in July 2013 in order to reduce thecooperation system with Kojima Chemical for sharing of equipment and products in case of a large disaster and ensure
supply of products and services in a more stable manner for the business to manufacture or recover and reﬁne precious
metal compounds. The two companies will also supply rare precious metal bullion to each other to ensure stable

Minoru Saito

I am in charge of protecting the safety and security of our employees and the TANAKA brand,
namely our assets trust and security. My primary duties include access control (reception) ofvisitors, patrol of buildings and other facilities in the plant premises as well as the area outside thepremises and emergency response.
Shonan Plant has many buildings and is like a 3D maze. I even felt that I could get lost during patrol.
Due to the unfamiliar work and the two-shift system, it is still diﬃcult for me to regulate sleeping
hours and sustain motivation while taking care of my health.
I believe that security activities are not performed only by guards, but cooperation and cumulativeeﬀorts of employees improve the quality of security services. It is like prevention of ﬁre and locking of doors that people
normally do at home. I am devoted to security services with the belief that protection of safety and security of each
workplace by the employees results in the protection of the whole company.

Third-party Opinion

cost of precious metal materials and ensure their stable procurement and supply. This alliance allows us to establish a

Security guard (Shonan Plant), Production Function Management Department,
Tanaka Kikinzoku Kogyo K.K.

Security, BCP/M,
Risk Management

TANAKA NOW

General security meetingprocurement and supply of materials.

23
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

22
TANAKA CSR REPORT 2014

Message fromthe President

Masamichi Shimizu【Proﬁle】
Mr. Shimizu graduated from College of Economics, Yokohama National University. After working at Japan Management Association, he
was a professor at College of Business Administration, Shukutoku University until March 2014, and has been at the current position
since 2002. Having served as a commission member for METI, MOE and other agencies, Mr. Shimizu is currently the Board Chairpersonof the Japan Society for Corporate Communication Studies and also a Board Member of the Public Relations Society of Japan. His
publications include Environmental Communication, Company Friendly to People - Security and Safety, Management Based on Ties,
Introduction to Public Relations, Theory and Practice of CC Strategies - Environment, CSR and Coexistence, Door to Environmental
Management Study, Introduction to CSR Management for Company Workers, CSR Initiative and CSR Management.

Response of the TANAKA GroupIn the third-party opinion, the comment to expand thedevelopment of environmental reports, and employed ascope of its CSR activities from the range managed by the

structure based on ISO 26000 in the 2011 edition. The CSRGroup to the range on which it can has impact exactly

report marked its 10th anniversary in 2013 and adopted a

indicates the path we should follow as a leading precious

new cover design. This 2014 report, the second one withmetals company, which is also mentioned in our Corporate

the new design, actively introduces CSR activities in our

Philosophy, and we would like to integrate it into ouroverseas bases. I believe that this helps the readers

future CSR activities.

understand our aggressive eﬀorts to promote CSR activities

Lastly, the comment of Mr. Shimizu in the third-party

for becoming a global company, which is part of ouropinion renewed our recognition that our CSR activities

initiatives based on the new medium-term business plan

are moving in the right direction as a

GOGO Plan 2020. The results of the questionnaire fromgenerations. We will continue toto grow as a global company. The activities are developed in 10 categories, which consist of the seven core subjects

readers of the 2013 report, as well as the third-party

combine the CSR activities withof ISO 26000, an international guidance standard on social responsibility, and TANAKA s original items of security,

opinion from Mr. Shimizu, are reﬂected in this year s

the medium-term business plan

BCP/M and risk management. The initiatives are suitable for the Group s business characteristics.

report. Taking this opportunity, we would like to thankand develop them into global

the readers for the precious comments. The opinions

activities.

My opinion stated below is based on the content of this report, interview with staﬀ of CSR Promotion Department
and visit to Tomioka Plant.
The TANAKA Group promotes a wide range of CSR activities with recognition that they are essential for the Groupbusiness report and also serves as a source to create

Firstly, the report shows ingenuity in meeting essential

businesses in the near future. Near-future dreams cannot be

requirements for reports. For example, the opening pages

realized without the awareness and motivation of not only

mention a summary of ﬁnancial results and the period and

top management, directors and managers but also

scope of the report in addition to Corporate Philosophy andemployees and other co-workers, or active cooperation ofbusiness outline, which help readers to understand the

suppliers, customers, etc. with diverse values in various

content.

parts of the world including the surrounding region andSecondly, the message from the president clearly refers toremote areas.

Clients/business partners

14

the relation of the new medium-term business plan with CSR

In that sense, this report is a starting point for communication

Residents in the neighborhood ofa TANAKA Group worksite

3

activities, indicating that promotion of CSR activities isand also a great source of communication. I am looking

Research/educational institutes

1essential for their growth and development as a global

forward to seeing what communication is born from

Environmental organizations

2company. CSR activities do not bear fruits in a short period.

this report and what results are achieved from such

CSR/Environmental staﬀ in a company

8

Accordingly, such activities should be promoted incommunication.

Group employees (including part-timeworkers, contract workers and retired
employees) and family members

1,978

Hideaki Satoand afterwards.

Questionnaire Results■How rich was
the content?

Easy tounderstand 822

Rich 876

Diﬃcult tounderstand32

Insuﬃcient
23■Which article especially attracted your interest ?
(multiple answers allowed)
Financial Data/
About this Report
104

Third-party Opinion 221
Cover 163
Message from the President 495
Business Locations of the
TANAKA Group 365
Organizational Governance 130

28

Thirdly, speciﬁc achievements in the reduction of CO₂

Unanswered

31

Total

2,065

Human Rights 278
Labor Practices 517
Environment 794
Fair Operating Practices 209
Average
1,126

Average
950

Consumer Issues 253
Community Engagement 503
Security, BCP/M, Risk Management 277

Fair Operating Practices

OthersWhat I expect from the TANAKA Group as aleading precious metals company■How readable was
the report?

Environment■From what status did you readthis CSR Report?

conjunction with mid-term plans, and this approach is crucial.
emissions and industrial waste, which was a target in the plan

Deputy General Manager,
CSR & Communication Divisions HQ

consideration when we prepare the report next ﬁscal year

Labor Practices

Distinctive Points of the 2014 Report

gift to next
Human Rights

provided as to the 2014 edition will also be taken into

Organizational
Governance

The TANAKA Group started to publish a CSR report as a

Business Locationsof the TANAKA Group

Third-party
OpinionBoard Chairperson of the Japan Society for Corporate Communication Studies,
Board Member of the Public Relations Society of Japan, Member of the CSR
Study Group of the Japan Society for Business Ethics Study, Environmental Counselor

for past ﬁscal years, are reported in the president s message
While 2020, the target year for the new medium-term businessand targets and the results of the activities (P12 to 15), whichplan, is the year of the Tokyo Olympic and Paralympic Games,

have been conventionally included in the report, this year s

it is also anticipated that Japan s population structure will
declining birth rate, the aging of society and depopulation.

training (P9), as well as targets and results of eﬀorts to

Such an epochal change cannot be addressed only witheliminate occupational accidents and promote traﬃc safety

eﬀorts of central and local governments, but all people and(P10 to 11), with detailed ﬁgures. I also conﬁrmed throughorganizations will have to consider what they can do torecords on training to predict dangers, which I viewed at

respond to the change.

Tomioka Plant, that close communication between superiors

It is said that the term responsibility in CSR also means

and subordinates showed positive eﬀect.

capacity to take responsibility. While I have visited only

Fourthly, the report also contains results of a questionnaire

Tomioka Plant, a small part of the Group s worksites, the metal

survey on the report, as well as response of the responsible

processing plant looked like a food factory, and I learned that

person to the third-party opinion and how the ﬁndings areresources are delivered from every corner of the world. In myreﬂected and used (P25).

opinion, the TANAKA Group, which seeks to be recognized as

Fifthly, comments from employees in charge of ensuring

being indispensable by customers and competitors all over thesafety of people and products in the workplace (P10, 13, 14,world, has full capacity to expand the scope of its CSR

17 and 23) also give a favorable impression.

activities from the range managed by the Group to the range
on which it can has impact, in the same way as its business

What subjects are speciﬁcally included in the curriculum of
Manufacturing University for the training of new employees?

The curriculum is mentioned in page 09 of the 2013 report.

What skills were cultivated as a result of the development ofdiverse human resources?

After the leadership training, for example, the trainees received higher evaluations in terms of
Independence, Power of inﬂuence, Decisiveness and other items.

What method is used to evaluate the safety culture?

We use an evaluation method advocated by IAEA, JNES etc., which is based on a questionnaire for
employees with evaluation items including leadership, commitment, mutual understanding, motivation
and resource management. TANAKA conducted a questionnaire survey on safety and healthcommittee members on a trial basis.

While the report indicates that strict internal standards, which
are set at 50% of the legal standards, are adopted, whatstandard is applied to emissions into natural rivers, for example?

For management of boron in eﬄuent, Tomioka Plant has set a voluntary standard of 5 mg/L, which ishalf of the value speciﬁed in an agreement with the Tomioka Municipal Government (10mg/L; thestandard provided in the Clean Water Act is 25 mg/L).

How are environmental accounting data, which are publishedin the report every year, used for corporate management?

In case of waste amount, for example, not only the absolute amount is considered but environmental
accounting (waste treatment cost) is used as a means to encourage each employee to be aware ofcost in his/her activities. The data are also examined in the management committee, etc.

How did the result of CO₂ emissions reduction
surpass the target?

Energy saving eﬀorts of each employee (accumulated eﬀorts) were eﬀectively combined withreplacement of equipment with high-eﬃciency type to meet the target.

Are the PRTR-designated substances used in the plants nota source of any environmental incidents (page 15)?

They were not direct causes of any environment incidents.

As to the input data on environmental impact, what eﬀorts
were made in the worksites to reduce the consumption ofelectricity, city gas, heavy oil and water supply?

As to electricity, city gas and heavy oil, the output is CO₂. Their consumption decreased as a result of
our eﬀorts to reduce CO₂ emissions.

A CSR report presents the current status of the business ofactivities have been developed on a global scale. I hope that

While the waste reduction target has not been satisﬁed
for two consecutive years, is it because the target was
inappropriate, or because the approach was inappropriate?

It was attributed to the delay in the investment in, and operation of, the equipment planned by
Chemical Recovery Department (Ichikawa, Shonan and Sodegaura). The equipment has started its
operation, and the reduction eﬀorts are currently proceeding smoothly.

a company from a diﬀerent viewpoint from its ﬁnancial or

the Group promotes an even wider range of CSR initiatives.

How many times was the internal reporting system used?

The system was used eight times during ﬁscal 2013.

25
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

24
TANAKA CSR REPORT 2014

Third-party Opinion

leave, employment of people with disabilities and leadershipResponse
We selected this issue as a subject for small group activities, and took such measures as employmentof an individual with Asperger syndrome on a trial basis and organization of practical training forpeople with intellectual disabilities in our plants to meet the target.

Security, BCP/M,
Risk Management

start to change dramatically around this time as a result of theThird-party opinion
How was the ratio of employees with disabilities achieved?

Community Involvement
and Development

report newly describes the Group s initiatives on child care

Response to Third-party Opinion in the 2013 Report

Consumer Issues(P2 to 3). Moreover, in addition to the environmental policy

Message fromthe President

Masamichi Shimizu【Proﬁle】
Mr. Shimizu graduated from College of Economics, Yokohama National University. After working at Japan Management Association, he
was a professor at College of Business Administration, Shukutoku University until March 2014, and has been at the current position
since 2002. Having served as a commission member for METI, MOE and other agencies, Mr. Shimizu is currently the Board Chairpersonof the Japan Society for Corporate Communication Studies and also a Board Member of the Public Relations Society of Japan. His
publications include Environmental Communication, Company Friendly to People - Security and Safety, Management Based on Ties,
Introduction to Public Relations, Theory and Practice of CC Strategies - Environment, CSR and Coexistence, Door to Environmental
Management Study, Introduction to CSR Management for Company Workers, CSR Initiative and CSR Management.

Response of the TANAKA GroupIn the third-party opinion, the comment to expand thedevelopment of environmental reports, and employed ascope of its CSR activities from the range managed by the

structure based on ISO 26000 in the 2011 edition. The CSRGroup to the range on which it can has impact exactly

report marked its 10th anniversary in 2013 and adopted a

indicates the path we should follow as a leading precious

new cover design. This 2014 report, the second one withmetals company, which is also mentioned in our Corporate

the new design, actively introduces CSR activities in our

Philosophy, and we would like to integrate it into ouroverseas bases. I believe that this helps the readers

future CSR activities.

understand our aggressive eﬀorts to promote CSR activities

Lastly, the comment of Mr. Shimizu in the third-party

for becoming a global company, which is part of ouropinion renewed our recognition that our CSR activities

initiatives based on the new medium-term business plan

are moving in the right direction as a

GOGO Plan 2020. The results of the questionnaire fromgenerations. We will continue toto grow as a global company. The activities are developed in 10 categories, which consist of the seven core subjects

readers of the 2013 report, as well as the third-party

combine the CSR activities withof ISO 26000, an international guidance standard on social responsibility, and TANAKA s original items of security,

opinion from Mr. Shimizu, are reﬂected in this year s

the medium-term business plan

BCP/M and risk management. The initiatives are suitable for the Group s business characteristics.

report. Taking this opportunity, we would like to thankand develop them into global

the readers for the precious comments. The opinions

activities.

My opinion stated below is based on the content of this report, interview with staﬀ of CSR Promotion Department
and visit to Tomioka Plant.
The TANAKA Group promotes a wide range of CSR activities with recognition that they are essential for the Groupbusiness report and also serves as a source to create

Firstly, the report shows ingenuity in meeting essential

businesses in the near future. Near-future dreams cannot be

requirements for reports. For example, the opening pages

realized without the awareness and motivation of not only

mention a summary of ﬁnancial results and the period and

top management, directors and managers but also

scope of the report in addition to Corporate Philosophy andemployees and other co-workers, or active cooperation ofbusiness outline, which help readers to understand the

suppliers, customers, etc. with diverse values in various

content.

parts of the world including the surrounding region andSecondly, the message from the president clearly refers toremote areas.

Clients/business partners

14

the relation of the new medium-term business plan with CSR

In that sense, this report is a starting point for communication

Residents in the neighborhood ofa TANAKA Group worksite

3

activities, indicating that promotion of CSR activities isand also a great source of communication. I am looking

Research/educational institutes

1essential for their growth and development as a global

forward to seeing what communication is born from

Environmental organizations

2company. CSR activities do not bear fruits in a short period.

this report and what results are achieved from such

CSR/Environmental staﬀ in a company

8

Accordingly, such activities should be promoted incommunication.

Group employees (including part-timeworkers, contract workers and retired
employees) and family members

1,978

Hideaki Satoand afterwards.

Questionnaire Results■How rich was
the content?

Easy tounderstand 822

Rich 876

Diﬃcult tounderstand32

Insuﬃcient
23■Which article especially attracted your interest ?
(multiple answers allowed)
Financial Data/
About this Report
104

Third-party Opinion 221
Cover 163
Message from the President 495
Business Locations of the
TANAKA Group 365
Organizational Governance 130

28

Thirdly, speciﬁc achievements in the reduction of CO₂

Unanswered

31

Total

2,065

Human Rights 278
Labor Practices 517
Environment 794
Fair Operating Practices 209
Average
1,126

Average
950

Consumer Issues 253
Community Engagement 503
Security, BCP/M, Risk Management 277

Fair Operating Practices

OthersWhat I expect from the TANAKA Group as aleading precious metals company■How readable was
the report?

Environment■From what status did you readthis CSR Report?

conjunction with mid-term plans, and this approach is crucial.
emissions and industrial waste, which was a target in the plan

Deputy General Manager,
CSR & Communication Divisions HQ

consideration when we prepare the report next ﬁscal year

Labor Practices

Distinctive Points of the 2014 Report

gift to next
Human Rights

provided as to the 2014 edition will also be taken into

Organizational
Governance

The TANAKA Group started to publish a CSR report as a

Business Locationsof the TANAKA Group

Third-party
OpinionBoard Chairperson of the Japan Society for Corporate Communication Studies,
Board Member of the Public Relations Society of Japan, Member of the CSR
Study Group of the Japan Society for Business Ethics Study, Environmental Counselor

for past ﬁscal years, are reported in the president s message
While 2020, the target year for the new medium-term businessand targets and the results of the activities (P12 to 15), whichplan, is the year of the Tokyo Olympic and Paralympic Games,

have been conventionally included in the report, this year s

it is also anticipated that Japan s population structure will
declining birth rate, the aging of society and depopulation.

training (P9), as well as targets and results of eﬀorts to

Such an epochal change cannot be addressed only witheliminate occupational accidents and promote traﬃc safety

eﬀorts of central and local governments, but all people and(P10 to 11), with detailed ﬁgures. I also conﬁrmed throughorganizations will have to consider what they can do torecords on training to predict dangers, which I viewed at

respond to the change.

Tomioka Plant, that close communication between superiors

It is said that the term responsibility in CSR also means

and subordinates showed positive eﬀect.

capacity to take responsibility. While I have visited only

Fourthly, the report also contains results of a questionnaire

Tomioka Plant, a small part of the Group s worksites, the metal

survey on the report, as well as response of the responsible

processing plant looked like a food factory, and I learned that

person to the third-party opinion and how the ﬁndings areresources are delivered from every corner of the world. In myreﬂected and used (P25).

opinion, the TANAKA Group, which seeks to be recognized as

Fifthly, comments from employees in charge of ensuring

being indispensable by customers and competitors all over thesafety of people and products in the workplace (P10, 13, 14,world, has full capacity to expand the scope of its CSR

17 and 23) also give a favorable impression.

activities from the range managed by the Group to the range
on which it can has impact, in the same way as its business

What subjects are speciﬁcally included in the curriculum of
Manufacturing University for the training of new employees?

The curriculum is mentioned in page 09 of the 2013 report.

What skills were cultivated as a result of the development ofdiverse human resources?

After the leadership training, for example, the trainees received higher evaluations in terms of
Independence, Power of inﬂuence, Decisiveness and other items.

What method is used to evaluate the safety culture?

We use an evaluation method advocated by IAEA, JNES etc., which is based on a questionnaire for
employees with evaluation items including leadership, commitment, mutual understanding, motivation
and resource management. TANAKA conducted a questionnaire survey on safety and healthcommittee members on a trial basis.

While the report indicates that strict internal standards, which
are set at 50% of the legal standards, are adopted, whatstandard is applied to emissions into natural rivers, for example?

For management of boron in eﬄuent, Tomioka Plant has set a voluntary standard of 5 mg/L, which ishalf of the value speciﬁed in an agreement with the Tomioka Municipal Government (10mg/L; thestandard provided in the Clean Water Act is 25 mg/L).

How are environmental accounting data, which are publishedin the report every year, used for corporate management?

In case of waste amount, for example, not only the absolute amount is considered but environmental
accounting (waste treatment cost) is used as a means to encourage each employee to be aware ofcost in his/her activities. The data are also examined in the management committee, etc.

How did the result of CO₂ emissions reduction
surpass the target?

Energy saving eﬀorts of each employee (accumulated eﬀorts) were eﬀectively combined withreplacement of equipment with high-eﬃciency type to meet the target.

Are the PRTR-designated substances used in the plants nota source of any environmental incidents (page 15)?

They were not direct causes of any environment incidents.

As to the input data on environmental impact, what eﬀorts
were made in the worksites to reduce the consumption ofelectricity, city gas, heavy oil and water supply?

As to electricity, city gas and heavy oil, the output is CO₂. Their consumption decreased as a result of
our eﬀorts to reduce CO₂ emissions.

A CSR report presents the current status of the business ofactivities have been developed on a global scale. I hope that

While the waste reduction target has not been satisﬁed
for two consecutive years, is it because the target was
inappropriate, or because the approach was inappropriate?

It was attributed to the delay in the investment in, and operation of, the equipment planned by
Chemical Recovery Department (Ichikawa, Shonan and Sodegaura). The equipment has started its
operation, and the reduction eﬀorts are currently proceeding smoothly.

a company from a diﬀerent viewpoint from its ﬁnancial or

the Group promotes an even wider range of CSR initiatives.

How many times was the internal reporting system used?

The system was used eight times during ﬁscal 2013.

25
TANAKA CSR REPORT 2014

Response fromthe TANAKA Group/ Questionnaire Results

24
TANAKA CSR REPORT 2014

Third-party Opinion

leave, employment of people with disabilities and leadershipResponse
We selected this issue as a subject for small group activities, and took such measures as employmentof an individual with Asperger syndrome on a trial basis and organization of practical training forpeople with intellectual disabilities in our plants to meet the target.

Security, BCP/M,
Risk Management

start to change dramatically around this time as a result of theThird-party opinion
How was the ratio of employees with disabilities achieved?

Community Involvement
and Development

report newly describes the Group s initiatives on child care

Response to Third-party Opinion in the 2013 Report

Consumer Issues(P2 to 3). Moreover, in addition to the environmental policy

CSR Report 2014

For the Beautiful Futureof the Earth-060002
A-（2）Printed on environmentally friendly
FSC-certiﬁed paper using wood fromproperly managed forests

Printed on paper made with wood fromforest thinning.
Morino Chonai-Kai (Forest Neighborhood
Association)--Supporting sound forest
management.

The TANAKA Groupsupports an initiative
to preserve forests bypromoting the use ofdomestic timber.

This report is printed using
vegetable oil ink.

Printed by waterlessprinting method, which
produces no hazardous
waste liquid.

This report uses a
Universal Design (UD)font which is easy toread.