CSR Report 2021

PlatinumGold

SilverPalladium

Rhodium

Iridium

Ruthenium

OsmiumFrom catalysts to anticancer
agents, a promising star withmuch hidden potential.

In addition to being used forjewelry, this multitalented
element is used for ultraﬁne wires
in mobiles and smartphones,
playing a hugely important role
when conducting electricity.

When solidiﬁed, cannot be
melted by anything. Very hardelement used for plating tocreate hard surfaces.

Used for vehicle spark plugs
because of excellent hardness
and corrosion resistance, and forthe crucibles used to manufacture
sapphire substrates for LEDs
because of high heat resistance.

Without silver, photographs
would not have been invented.
Found all around, including yourmirrors.

Used as an optical catalyst to
reduce water to hydrogen.
Enables increased storage
capacity for hard disks.

Able to absorb large amounts ofhydrogen, so perfect for use withhigh purity hydrogen generators.

Useful in biotechnology andforensic sciences.

Core subjects of ISO 26000
Human
RightsOrganizational
Governance
Organizational
Governance

The
Environment

Consumer Issues

Fair Operating
Practices

Community
Involvement

The Environment

Consumer Issues

Fair Operating
Practices

Community
Involvement andDevelopment

Labor Practices
Human Rights

A universal design font is adopted
to make the characters easy to read.

Labor Practices

Editorial Policy

Corporate Philosophy

TANAKA Precious Metals publishes its CSR Report on the corporate social responsibility (CSR)
activities promoted by the Group for making contribution to the realization of a prosperous
society and a beautiful future for the Earth supported by precious metals, as well as toenhance communication with stakeholders for the improvement of the Group's initiatives in
the future.
We would be honored to receive feedback from our stakeholders. As before, your comments
and opinions will be used to improve TANAKA Precious Metals' future initiatives.

The TANAKA group:
A leading company in the ﬁeld of precious metals,
With superior creativity and technical excellence,
We build customer trust through rapid responses that exceed expectations,Contribute to the creation of a prosperous society,As well as to the future of the planet through sustainable use

04 Businesses of TANAKA

Code of Conduct

April 1, 2020 to March 31, 2021
In order to provide a general view of activities under each topic covered in the report, somecontents may represent activities taken outside this period.

Features1. Greet Everyone

TANAKA is accredited as a Good Delivery Referee for gold

2. Show your Smileand also appointed as a Good Delivery Referee by London

and silver by The London Bullion Market Association (LBMA),
Platinum & Palladium Market (LPPM). In both cases, TANAKA
is one of the only ﬁve Good Delivery Referees in the world(and the only one in Japan), which are responsible for

Scope
TANAKA Holdings Co., Ltd. and consolidated subsidiaries. However, Metalor Technologies
International SA is excluded. Indications are made in areas of the report where the scope
diﬀers.

assessing Precious metals melting technologies and

5. Challenge Yourself

analytical skills of all accredited gold and silver reﬁners.

Publication
October 2021

Domestic bases

Reference guidelines

TANAKA Holdings Co., Ltd.（THD）

Electroplating Engineers of Japan, Limited（EEJA）

Headquarters (Tokyo)●

Tanaka Kikinzoku Kogyo K.K.（TKK）
●
●
●
●
●

Headquarters (Tokyo) Iwate Plant Tomioka Plant
Ichikawa Plant Sodegaura Plant Isehara Plant Hiratsuka Plant
Shonan Plant Hiratsuka Technical Center
Tsukuba Facility / Tsukuba Technical Center Isehara Technical Center
FC Catalyst Development Center Tanaka Distribution Center
Nagoya Branch Osaka Branch Fukuoka Branch Kyoto Sales Oﬃce●●

Hiratsuka Oﬃce

Store: GINZA TANAKA
Main Store (Ginza) Shinjuku Store Yokohama-Motomachi Store
Sendai Store Nagoya Store Shinsaibashi Store
Fukuoka Nishitetsu Grand Hotel Store●●

Headquarters (Tokyo)

Tanaka Kikinzoku Jewelry K.K.（TKJ）

●

●

●

●

●

●

●

●

●

●

●

●

●

●

Mitomo Semicon Engineering Co., Ltd. (MSE)●

Tanaka Denshi Kogyo K.K.（TD）●

Saga Production Headquarters●●

Tokyo Oﬃce●

Shonan Satellite Plant

Headquarters and plant (Ibaraki)

Nippon PGM Co., Ltd.（PGM）●

Headquarters (Tokyo)●

Kosaka Plant

Overseas bases

●
●
●
●
●
●

Taiwan TANAKA Kikinzoku Kogyo Co., Ltd. Taipei Sales Oﬃce Kaohsiung Sales Oﬃce
TANAKA Kikinzoku (Ningbo) Co., Ltd. TANAKA Kikinzoku (Chengdu) Co., Ltd. TANAKA Kikinzoku Kogyo K.K. Seoul Branch
TANAKA Kikinzoku Kogyo K.K. Hong Kong Branch TANAKA Kikinzoku International (Shanghai) Co., Ltd.
TANAKA Kikinzoku International (Shanghai) Shenzhen Branch TANAKA Kikinzoku International (Singapore) Pte., Ltd.
TANAKA Kikinzoku International (Singapore) Pte., Ltd. Manila Branch TANAKA Kikinzoku International (Thailand) Co., Ltd.
TANAKA Kikinzoku International (America) Inc. TANAKA Kikinzoku International (America) Inc. San Jose Branch
TANAKA Kikinzoku International (Europe) GmbH TANAKA Kikinzoku International (India) Private Limited●●●

Feature 3:

12 History of Measures to Address
Environmental Incidents

ISO 26000:2010
Environmental Reporting Guidelines 2018

For the Sustainable Future

Website

14 Research and Development

This report and past issues are also available on our website:
https://www.tanaka.co.jp/english/csr/index.html

Publisher
Tanaka Holdings Co., Ltd.
Corporate Sustainability Communications Division,
CSR Promotion Department
Tokyo Building 22F, Marunouchi 2-7-3, Chiyoda-ku,
Tokyo 100-6422 Japa
Tel: +81-3-6311-5506 (direct)
Fax: +81-3-6311-5508
Website:https://www.tanaka.co.jp/english/about/csr/

Continuous Development of Trust

16 Quality and TrustProtection of

18 the Global Environment
Contribution to Local

22 Communities and Society●

Creation of a Safer

28 Work Environment

●

●

●

●

●

31 CSR Management

TANAKA Electronics Singapore Pte. Ltd. (TES) TANAKA Electronics Malaysia Sdn. Bhd. (TEM)
TANAKA Electronics (Hangzhou) Co., Ltd. (TEC) TANAKA Electronics Taiwan Co., Ltd. (TET)TANAKA Electronics Taiwan Co., Ltd. Technical Center (TET/TC)●

To Be an Honest and

32 Healthy Company●

Electroplating Engineers of Japan, Limited（EEJA）●

08

Feature 2:
Aiming to Establish aSound Material-cycle Society●●

TANAKA Denshi Kogyo K.K.（TD）●Feature 1:

06 Dealing with COVID-19

24 Active Role of Each Employee

TANAKA Kikinzoku Kogyo K.K.（TKK）●

Strength of TANAKA

Period4. Maintain Safety●

02 Message from our CEO

of precious metals.

3. Give Thanks●

CONTENTS

Nippon PGM America, Inc.

34 CSR Performance

EEJA (Shanghai) CO., Ltd.

Metalor Technologies International SA

Nippon PGM Europe S.R.O.

LT Metal Co., Ltd.（LT Metal）

Chengdu Guangming Paite Precious Metal Co., Ltd.（GMPT）

Results of the Questionnaire

36 on the CSR Report(Data as of May 31, 2021)

37 Third-party Assurance
TANAKA CSR REPORT 2021

01

Message from
our CEO

Aiming to be a company with a
200-year history, TANAKA will
launch a new voyage
Representative Director & CEO

TANAKA Koichiro

I would like to oﬀer my sincere sympathy to those
who have suﬀered COVID-19 and also express
gratitude and respect for all medical workers
who are committed to treatment and infection
prevention. The TANAKA Precious Metals hastaken various measures against infectious diseases
to keep the business running. To ensure that our
production and development sites can fulﬁll their
responsibility for the supply of products tocustomers and joint development, our front-line
staﬀ in the assets and jewelry businesses can fulﬁll
their responsibility for the distribution of precious
metals including the wholesale and retailing ofthem and, above all, the safety and health of
our employees and their families are protected,
we will continue to make eﬀorts and creative
attempts to prevent infections.
Since I assumed the oﬃce of Representative
Director and CEO in April 2020, I have focused on

02

TANAKA CSR REPORT 2021

business management from a super-long-term
perspective. I try to think about a sustainable
society and super-long-term corporate managementwith an eye toward 2085, in which we will markour 200th anniversary. The repeated thoughts ofcreating the future that no one has ever seen
remind me of the Age of Exploration when people
set sail from Europe in search of the unseen
world.
Then, we decided to begin a great voyage toward
the unseen future together with all employees inﬁscal 2021 under the TANAKA Renaissance Plan.
To prepare for it, we set up a project team that ism ain l y c o m p o se d o f y o u n g e m ployees anddirectly controlled by the president in ﬁscal 2020and had an open and frank dialogue. Whileimagining the global environment, including theclimate and resources, in 65 years time, westarted to design a map showing the image of theindustries that support people's lives such as
food, medicine and cities in 2085. Through thediscussions over six months, we reaﬃrmed thehigh potential of precious metals, as well as ourcompany, in various ﬁelds ranging from food,fashion, health, transportation and other aspectsof everyday life, to urban planning and spacedevelopment, in the world in 2085.
Precious metals are full of potential. The explorationof frontiers such as space, deep sea and humanbodies, or the development of devices andproducts that make people's lives more abundant,
is not possible without precious metals. To unlock
their potential and create a better future is our
mission as a leading company in the ﬁeld of
precious metals.
In the TANAKA Renaissance Plan, we focus onsustainability as a keyword. Initiatives for the solutionof climate change, recycling and other global

environmental issues, as well as social problems
such as human rights and poverty, are incorporated
into the long-term scenario of each of thedivisions and in-house companies. We havealso changed the title of the CSR & Corporate
Communications Division to "Corporate
Sustainability Communications Division" tointernally and externally represent it as a symbolof our determination to further enhance our eﬀorts
to create a sustainable society in the future.
The TANAKA Precious Metals has exploredthe recycling of precious metals to establish
a material-cycle business for more than 130 years
since its founding. We will continue to help solve
global environmental issues and social problems
based on our strength as a company that deals in
precious metals, which are rare resources, andbegin a new voyage toward 2085, in which wemark our 200th anniversary.

TANAKA CSR REPORT 2021

03

Strength of
TANAKA

Businesses of TANAKATANAKA has delivered special values based on precious metals
to the world for more than 130 years since the foundation.

We will continue to try everything we can do with precious metals and develop new ﬁelds.

AssetsWe oﬀer gold and platinum products to diversify and protect assets in an optimal manner.

Bullion and coin

Gold is the only element that never lost its value in the past six
thousand years and also a global common asset.

Industrial products

Also being a Good Delivery Referee accredited by LBMA *1 and
LPPM *2 , we produce gold and platinum bullion with our

We provide products that solve problems faced by customers in a very wide variety of ﬁelds,
ranging from semiconductors and electronic parts to automotive materials and medicine.
We underpin the industry in general and the foundation of society through the supplyof precious metal materials as an "unsung hero."world-class technology and sell only new bullion to give a senseof security to customers.

We also sell gold and platinum coins as the only import andsales agency certiﬁed by minting authorities in various countries
outside the respective countries where the coins are issued.
With beautiful designs, the coins are also popular as gifts.
*1 LBMA stands for London Bullion Market Association.
*2 LPPM stands for London Platinum and Palladium Market.

Precious Metal Reserve ProductsGold Reserve Plan is a product that allows customers topurchase gold, platinum and silver in a single account with aminimum monthly amount of 3,000 yen. Customers can steadily
purchase precious metals for their security in the future.

Jewelry
Recycling

Precious metal materials

Electronic mechanical materials(relays, motors, switches)Electronic functional materials

We deliver jewelry, which shines brightly in various scenes of life,
with reliable quality that is worth treasuring for a long time.

Jewelry and artifacts

We oﬀer products with reliable quality developed by the history and tradition of TANAKA
Kikinzoku to customers.

Packages and sealing
Semiconductor and electronic parts

Sensor materials

Platinum materials forthe glass industry

Financial Condition of the TANAKA Precious Metals■Financial results overview

million yen

FY2020Year-on-yearchange1,149,604 1,425,617

124.0％FY2019Net sales

Energy and environment
Catalysts

MedicalTest kits

Technology development
Compounds

Net income

18,11339,547218.3％

Total assets

635,662

709,140111.6％

Capitaladequacy
ratio

37.7％

38.5％

ー

Net sales（100 million yen）
15,00012,0009,000

10,643
9,766

Net income

14,256
11,496
9,253

2016 2017 2018 2019 2020 FY（100 million yen）
8,000
6,000

300

100

3,000

395

400

200

6,000

0

Total assets（100 million yen）

0

134 119

181

5,813 5,662 5,550

6,357

7,091

4,000
2,000

37
2016 2017 2018 2019 2020 FY

02016 2017 2018 2019 2020 FY

Metalor Technologies International SA is included.

04

TANAKA CSR REPORT 2021

TANAKA CSR REPORT 2021

05

1

FeatureDealing with Novel Coronavirus(COVID-19)

In its eﬀorts to prevent the spread of COVID-19 infections, the TANAKA Precious Metals responds
promptly to the situation that changes from day to day to secure the safety of customers, employees
and their families and fulﬁll its responsibility for supplying products to customers without stopping
the operation.
Establishment of the Emergency Response
Headquarters
In response to the ﬁrst declaration of a state of emergency
by the Japanese Government in April 2020, we establishedthe TANAKA Precious Metals emergency response
headquarters.
Its activities include the formulation of policies to protect
people from infections, the establishment of relevant
systems and the collection of relevant information in andoutside the Group.

Company-wide Eﬀorts
We update the documents describing the actions to address
COVID-19 frequently according to social circumstances. The
subjects mentioned in the documents include the attendance
rate, business trips (in Japan, overseas and to bases in theGroup), acceptance of visitors, meetings and training
sessions, internal social gatherings, entertainment of clients,
staggered working hours, work from home, measures toprevent droplet infections and voluntary restraint.

Establishment of In-house Systems
The following in-house systems have been set up toprevent employees from being infected.
〇 Work from home and staggered working hour
As measures to prevent infections, employees working
at Headquarters and Branches are encouraged towork from home arrangements or stagger theirworking hours so that they can minimize infection
risks while commuting to and from work, as wellas contact with other employees.
For the introduction of the systems, we provide
education on work from home arrangements and takeother initiatives to disseminate the systems.
At present, we set an upper limit to the attendance
rate each month and manage personnel to ensurethat the number of those who come to the oﬃce isbelow the upper limit.
In the meantime, those who come to the oﬃce out ofnecessity stagger their working hours in considerationof congestion on the public transportation means
they respectively use.

〇 Allowance for the purchase of hygiene items
We supply 2,000 yen to all employees as a monthly
allowance for measures to address COVID-19 from
April 2021.
〇 Implementation of PCR tests
Staﬀ members in managerial or higher positions
undergo a PCR test regularly. In addition, all employees
who applied for a PCR test have undergone it.
〇 Provision of a special paid holiday
at the time of vaccination
To ensure that employees can receive vaccination
with a sense of security, a special paid holiday isprovided to them on the day of vaccination (twice).
〇 Consideration to pregnant women
When a pregnant woman is instructed to take leaveby her family doctor, etc., special paid holidays areprovided to her.

Other Initiatives〇 Installation of body temperature measurement
devices near the entrances used by employees when
they enter or leave the oﬃce
〇 Deployment of carbon dioxide concentration meters(CO₂ monitors) in meeting rooms〇 Placement of partitions to prevent droplets fromspreading, disinfectant solutions and sanitizing wipes,
as well as reduction of the number of chairs andlayout changes, in oﬃce rooms, meeting rooms andlounges〇 Setting and clear indication of the maximum
occupancy of meeting rooms〇 Adherence to the rule of having an hourly break forventilation when a meeting is held
〇 Avoidance of conversations while eating〇 Disinfection and cleaning of workplaces

CO₂ monitor

Initiatives in Plants, Facilities and Departments〇 Entry in a table recording the actions of each person(entry of body temperature, others who had contact
with the person, etc.)〇 Increase in the operation of commuter bus services(TKK Ichikawa Plant and TKK Shonan Plant)〇 Replacement of some doors by ones with contactless
sensors〇 Regular PCR tests in sales departments〇 Introduction of a two-shift system into the production
system to avoid crowding and prevent production
from stopping〇 Use of meeting rooms to decentralize clerical work
areas
〇 Introduction of an online conference system to avoid
face-to-face meetings〇 Restriction on the use of the beds in the healthmanagement oﬃce
〇 Change of the layout in canteens to avoid people
from facing each other while eating

Canteen at Hiratsuka Plant

Canteen at Shonan Plant

Initiatives at Stores〇 Operation with part of the stores closed〇 Request for customers to disinfect their hands andﬁngers, check their body temperature and wear aface mask〇 Aﬃxing of stickers to elevator and store ﬂoors toindicate the positions to stand〇 Distribution of tickets to customers to limit the
number of visitors who stay in the bullion section〇 Reduction of the number of chairs in the waiting areaof the bullion section〇 Installation of acrylic plates on the customer booths
in the bullion section〇 Wearing of a face mask or face shield by employees〇 Disinfection of jewelry each time after it has been
tried on by customers

Body temperature measurement device at an entrance

Customers are asked to check their bodytemperature and disinfect their hands andﬁngers at the entrance of a store

06

TANAKA CSR REPORT 2021

Products are disinfected after they aretried on by customers

TANAKA CSR REPORT 2021

07

2FeatureAiming to Establish a Sound
Material-cycle Society●

The TANAKA Precious Metals has continuously recycled precious metals since its founding. Today,
all employees engage in the recovery of the bullion under the slogan "Any bullion is Money" and eventrace amounts of bullion attached to uniforms, etc., in addition to bullion
in production facilities, are carefully recovered.
In the meantime, while many companies mention a decarbonizedsociety in their basic environmental policies, we have consistently aimed
to help create a sound material-cycle society through business activities.
In the TANAKA Renaissance Plan, which is a new medium-term plan
initiated in ﬁscal 2021, we reorganized our activities in the three ﬁelds of
direct materials, indirect materials and industrial waste to enhance
our measures to establish a sound material-cycle society and realize
a Circular Economy.
Direct materials

Bullion Flow Diagram of the TANAKA Precious Metals (ﬁscal 2020)
External
procurement 270

Suppliers

1,204(corporations(corporations
andand individuals)
individuals)（for industrial products,
assets and jewelry）

Schematic Material Flow Diagram in Japan (ﬁscal 2018)
Imported products (64)Export（181）

The Fundamental Plan for Establishing a Sound
Material-Cycle Society, which was approved by
the Cabinet in March 2003, set the diagramof material ﬂow in Japan as a whole and three
indicators, namely resource productivity, cyclicaluse rate and ﬁnal disposal amount.
In the meantime, Environmental Reporting Guidelines
2018 was published in June 2018. In this revision,
entities are required to not comprehensively reporton the overall material ﬂow but independently
identify and disclose the material environmental
impacts they must address.

ImportImported（756）
resources
（692）
Input
Domestic of natural
resources
resources（555） （1,311）

Totalmaterial
input

Net additions to stock（486）（Unit: tons）

nvironmental indicators of
the TANAKA Precious Metals①Resource productivity

GDP/Amount of the inputs of natural resources, etc.

Gross margin on sales/Amount of external procurement②Cyclical use rate

Recycled amount/Total amount of material inputs

Recycled amount/Total amount of bullion inputs

Amount of landﬁlled waste―③Final disposal amount●Resource productivity

Compost（17）

Food consumption（85）Natural return（76）Wastegeneration
Water content etc. *1（258） （546）Reduction（219）

Finaldisposal（13）

30,00020,000

Formulation of Original Environmental Indicators
Accordingly, the TANAKA Precious Metals formulated its original environmental indicators in ﬁscal 2018. In responseto the revision of the Environmental Reporting Guidelines in the 2018 edition, we deﬁned the material environmental
impacts that our business activities directly have as "the amount of precious metal bullion inputs and the recycled
amount" and established the bullion ﬂow diagram and two indicators of "resource productivity" and "cyclical use rate"in accordance with the material-cycle fundamental plan of the Japanese Government. Note that we have notestablished an indicator equivalent to the ﬁnal disposal amount for the Japanese Government because we do notdispose of any precious metal.

600

25,534338

16,80916,673270

269

15,00010,000500

19,558
251

400
300

270

11,140

200

5,000

100

2016

Cyclical use rate

Cyclical use rate

2017

2018

2019

2020

Internal recycling

Recovery and reﬁnement

Amount of bullion procured externally (tons)

25,0000(Unit: mil. tonnes)●

Amount of bullion procured externally

Resource productivity (10,000 yen/tons)

Source: Ministry of the Environment

TANAKA CSR REPORT 2021

TANAKA's products(for industrial products, assets and jewelry)Indicators in the material-cycle fundamental
plan of the Japanese Government.

Resource productivity（1,549） Energy consumption
and industrial process
emissions（493）

Recycled amount（238）

08

Zero
disposalby landﬁll

・Kinds of precious metals: Platinum, gold, silver, palladium, etc.
・External procurement: Bullion purchased through the market from trading companies, mining companies, etc.
・Recovery and reﬁnement: Bullion reﬁned from the items recovered from customers
・Internal recycling: Part of bullion generated in the manufacturing process but not used in products. Returned materials.
The weight of the input is not necessarily the same as that of the output because bullion is repeatedly reused.
・Shipped products: Bullion shipped as products.

Cyclical Use of Precious Metals

Actions of the Japanese Government for the
Establishment of a Sound Material-Cycle Society

Production activities

Products of othercompanies

Reduction of industrial waste and promotion of zero emission●

878

Internal recycling 587

Cyclical use of precious metals and improvement of environmental indicators

DirectMaterials（for industrial products,
assets and jewelry）

Customers

Continuous recycling of copies of the CSR Report and consideration
Indirect materialsof recycling of other indirect materials
Industrial waste

Shipped products

Recovery andreﬁnement
Total amount of
617 Recycled bullion inputs
amount
1,474

FY

0

Cyclical use rate (%)

100.0

90.0
80.0

79.0

External procurement

Amount of bullion inputs (tons)

3,000

82.6

82.2

82.9

81.7

1,553

1,509

1,465

1,474

2,500

70.0
60.0
50.0
40.0
30.0

1,610
338

270

2,000

269

251

1,500

270

626

642

609

622

617

646

641

631

592

587

2016

2017

2018

2019

2020

1,000

20.0
10.0
0.0

500
FY

0

Resource productivity represents the proﬁt per ton of externally procured bullion and can be regarded as the earning power froman environmental perspective. Cyclical use rate indicates the ratio of the amount of bullion recycled internally to the total amountof bullion inputs and has been around 80%. The ﬁgure for resource productivity reached a record high in ﬁscal 2020.
In the future, we will improve those environmental indicators to contribute to the establishment of a sound material-cycle society
and the realization of a Circular Economy*.
* Concept to concurrently achieve a sound material-cycle society and economic activities. It is required to generate wealth from waste materials and from waste
in business activities.

Recycling Activities through RE: TANAKA (jewelry purchasing service)
RE: TANAKA is a recycling service to purchase precious metals jewelry thatis no longer needed and reuse it for industrial products and various otherpurposes to make it useful again in society. Through this service, we aim topromote cyclical use of rare precious metals resources and help reduce
damage to the natural environment caused by mining development.

* RE: TANAKA is a jewelry recycling system
of TANAKA Kikinzoku Kogyo K.K.

TANAKA CSR REPORT 2021

09Indirect
Materials

Recycling of Copies of the CSR ReportCollection of Copies of the CSR Report
A total of 2,640 copies of the CSR
Report that employees had ﬁnishedreading were collected and sent to
TBM Co., Ltd. in April 2021.

We have set up an upcycling system to print the CSR Report on LIMEX sheet andcollect the copies that employees have ﬁnished reading to recycle them.

Use

LIMEX

Recover
LIMEX

RecycleLIMEX

Collection box (in the headquarters building)Distribution of Cups That Were Produced
by Recycling LIMEX to All Employees
The cups were ﬁnished and distributed to all employees in
July 2021. We received various feedback from employees,
including "The logo is interesting because it mentions
that the cup is made from the CSR Report," "The colorand design are wonderful" and "I guess the cup can also
be used as other items such as a pen holder and asmall planter."This CSR Report 2021 is also printed on LIMEX sheet andwe will continue to collect the copies that employees
have ﬁnished reading for recycling.

Topic
Received 2020 Excellent EnterpriseAward for Environmental
Human Resource Development
TANAKACSR Report 2020

Collect the copies of
the CSR Report that employees
have ﬁnished reading

Distribute LIMEX cups
to all employees

CSR Tsushin Issue No. 1934(issued on October 29, 2020)

What Is LIMEX?

Why LIMEX Was Adopted

LIMEX is mainly made from limestone, which can beextracted from the earth almost inexhaustibly. This newenvironmentally friendly material uses almost no wateror wood chip and can substitute paper and plastic.
Each copy of the TANAKA Precious Metals CSR Report
2021 saves approximately 19 liters of water.

The TANAKA Precious Metals distributes its CSR
Report to all employees every year and conducts aquestionnaire survey at the same time. In this employeequestionnaire, we received opinions like "Printing of the
CSR Report may be a waste of resources" and "Other
companies have eliminated printed copies and now
prepare a PDF version only." On the other hand, thesecretariat was afraid that the elimination of printed
copies to issue the PDF version only might reduce thenumber of employees who read the CSR Report.
Therefore, we printed the CSR Report 2019 on LIMEX
sheet, continuously distributed the printed report to all
employees and collected the copies from employees
who had ﬁnished reading them. The collected copies
were used as raw materials for producing coasters.

Recycling of Copies of the CSR Report

In recognition of our contribution to the circular
economy through resource recycling eﬀorts such as
the adoption of original environmental indicatorsand the recycling of the CSR Report, we received
the Award of Excellence in the large enterprise
category of the Environment and Human Resource
Development Enterprise Award 2020.

The copies of the CSR Report collected were shredded
and pelletized to produce cups in a plant of TBM Co., Ltd.

Copies were shredded andstapler needles were removed

Shredded copies of
the CSR ReportIndustrial
Waste

Reduction of Industrial Waste

For the reduction of industrial waste, see Protectionof the Global Environment in P18.
Photo courtesy of TBM Co., Ltd.

Pelletizing

Main LIMEX products
Coasters (ﬁscal 2020)

10

TANAKA CSR REPORT 2021

Finished cup (ﬁscal 2021)

TANAKA CSR REPORT 2021

11

History of Measures
to Address Environmental Incidents

3

FeatureMain Measures Taken to Address Environmental Incidents in the Past

To prevent water pollution, air pollution, etc., the TANAKA Precious Metals has voluntarily set
internal standard values that are even stricter than the levels required by laws and regulations.
Deﬁning the cases where the voluntary standard values are exceeded as environmental
incidents, we promote various measures to prevent the occurrence and recurrence of them.
●

1964

・Started to apply 50% of the legal standard as the voluntary
environmental standard value (for water pollution)

1974

・Established the voluntary environmental standard values
as internal regulations

1985

・Set up the Central Safety, Health and Environment Committee(the predecessor of Environmental Managers Sub-committee)
・Deployed an environmental manager in each plant and facility
・Launched ﬂash reports on disasters, environmental incidents andnear misses

1994

・Started to issue monthly reports on the results on safety,
health and environment

1999

・Formulated the Basic Environmental Policy
・Saga Production Headquarters of TANAKA Denshi Kogyo K.K.
obtained ISO 14001 certiﬁcation (for the ﬁrst time in the Group)

2000

・Separated the Central Environmental Council from the Central Safety
and Health Committee as an independent body

2003

・Added more voluntary environmental standard values(50% for air pollution, 2db lower for noise)

2006

・Conducted inspections on noise simultaneously throughout
the company

2011

・Set up the SHE Promotion Oﬃce
・Launched the Central SHE Committee
and the SHE Promotion Oﬃce Manager Council

5

2013

・Tsukuba Plant of Tanaka Kikinzoku Kogyo K.K. obtained ISO 14001
certiﬁcation (all bases obtained the certiﬁcation)

1

2014

・Started environmental SA/RA2015

・Started monitoring on environmental laws

2016

・Considered the introduction of inspection by internal experts

2018

・Sorted out the environmental incident database

2019

・Started plant inspections by the membersof the Environmental Managers Sub-committee

Number of Environmental Incidents (FY2003 to FY2020)

15（Cases）

25

Excess over the legally required limit

15

Excess over the voluntary standard value

Triennial average
Triennial average (cases)

15

22

10.3

19

20

16
15

15

10

17

10

9

5
10

0

1
2003

2004

2005

2006

7

8

4

8

6

7

2
2007

5

3.3

3
7

7

6

15

14

15

5

10

4

4

2008

2009

8

4

4
2011

5

5

6
4

3

8

2
2010

0

2012

4

4

1

1

2013

2014

3
2015

1
1
2016

2

2

2

2

2017

2018

4

1

2019

2020

1
FY

The changes in the number of environmental incidents that occurred from ﬁscal 2003 show a long-term downward trend.
We had one environmental incident in ﬁscal 2020, which was a record low.

●

Blue: Activities to prevent the occurrence of environmental incidents
Green: Activities to prevent the recurrence of environmental incidents

Major Internal Rules

Item
Ordinary
Management ofmanagement voluntary standard values

Response toincidents

Description
Voluntary standard values are set to be 50% of the legal standards

Flash reports onenvironmental incidents

Quick communication of information in the event of an environmental incident(The Environmental Managers Sub-committee checks cause analysis andactions to address it)

Reporting andnotiﬁcation standards

Standards concerning reporting and notiﬁcation to relevant government bodies
in case of an environmental incident* Deﬁnition of an environmental incident: Non-compliance with laws and regulations, excess of voluntary standard values, complaints from neighbors,
minor accidents resolved within the site, etc.

In case of any environmental incident (such as an excess over the internal limit), we respond promptly to it and strive
to identify the cause and prevent its recurrence. We convey information internally through "ﬂash reports onenvironmental incidents" and submit reports to relevant government bodies in accordance with the reporting andnotiﬁcation standards.

12

TANAKA CSR REPORT 2021

In our commitment to environmental
incidents, it is especially notable that we
set the voluntary environmental standard
value for water pollution to be 50% of thelegally required limit in 1964. While many
companies adopt 70% or 80% of thelegally required limits as their voluntarystandard values in general, we havecontinuously applied such strict voluntarystandard values for more than 50 years
without relaxing them.
Needless to say, when a legal limit islowered as a result of a revision of nationalor local legislation, we accordingly adopt
an even stricter voluntary standard value,
which also makes management in plants
and facilities more diﬃcult. Nevertheless,despite the severe voluntary standard
values, which are 50% of the legal limits,
the number of environmental incidents is
on a downward trend.
These strict measures to addressenvironmental incidents have been inheritedfrom our predecessors and have become
part of our corporate culture. We will
hand down this high awareness ofenvironmental conservation to the next
generations and the TANAKA employees
in 2085, in which we mark our 200th
anniversary.

Zero Environmental Incident Activities
We had one environmental incident in ﬁscal 2020. We
took corrective measures immediately and have worked
to prevent its recurrence.

●

Number of Environmental Incidents（Cases）

8

Water pollution

Air pollution

Other

6
4

1

2
0

1
2016

1
1

1

3

3

2017

2018

2019

1

1
2020

FY

TANAKA CSR REPORT 2021

13

For theSustainable
FutureResearch and Development

For the TANAKA Precious Metals, research and development is a source of value creation.

We will pursue the potential of precious metals with a broad perspective to open the door toa more prosperous society as well as a beautiful future of the Earth in a steadyand continuous manner.

Development of High-Purity Precious Metal
Precursors for Next-generation Semiconductors
TANAKA Kikinzoku Kogyo is committed to thedevelopment of precursors of ruthenium and various
other precious metals and has developed a new liquid
ruthenium precursor named TRuST for CVD and ALD
processes. With the miniaturization and optimizationof its molecular structure, the vapor pressure of TRuST
is more than 100 times higher as compared to that ofprevious liquid ruthenium precursors. During thedevelopment of this precursor, TANAKA Kikinzoku
Kogyo was in charge of material design and synthesisr e se ar c h w hi l e P r ofes s or Soo-Hy u n Ki m, P h . D . ,School of Materials Science and Engineering, College
of Engineering at Yeungnam University in South Korea
researched the optimization of the ﬁlm formation
characteristics. This precursor will help increase theperformance of semiconductors used in smartphones,
computers, data centers, etc. and also reduce energy
consumption for them.

Topic
Received FY2020 Technology Award from
Catalyst Manufacturers Association, Japan- In recognition of the development of a hydrophobic
precious metal catalyst that is useful for the oxidation
reactions of hydrogen and in hydrogen infrastructure -The development of a hydrophobic precious metal
catalyst through our joint research with the National
Institutes for Quantum and Radiological Scienceand Technology (QST) received FY2020 Technology
Award from Catalyst Manufacturers Association,
Japan (CMAJ).
This catalyst can be used for the oxidation reactionsof hydrogen and combustible gases without theneed for heaters and other equipment, whichenables the reactions to be carried out in outdoor
environments without access to an electric powersource or in disaster-aﬀected areas during power
failures. Because of its hydrophobic properties,
this catalyst has potential for applications in safety
equipment for preventing explosions and otheraccidents. It is particularly promising for use in
infrastructure development for the hydrogenenergy society.

Topic
Won the Award in Industry under
the FY2019 FCDIC Honoring System
We won the Award in Industry under the FY2019
FCDIC Honoring System, which is run by the Fuel
Cell Development Information Center (FCDIC).
The FCDIC Honoring System was establishedin 2016 to commemorate the company s 30th
anniversary. In this system, the Award inIndustry, Award in Science, Incentive Awardand Special Achievement Award are presented
to organizations and individuals who have madeoutstanding contributions to the promotion of fuelcell development and relevant industries, as well as
the progress and development of science andtechnology related to fuel cells. Through thissystem, FCDIC aims to support the developmentof fuel cell technologies and help introduce anddisseminate fuel cell systems.
TANAKA Kikinzoku Kogyo K.K. received the Award
in Industry in recognition of its contribution to theindustry in the ﬁeld of fuel cell catalysts over many
years. We will continue to supply products that
support the technologies for the use of hydrogen,which is a key to becoming carbon neutral.

Creation and Protectionof Intellectual Property Rights
Being aware that intellectual property rights such as
patent rights, utility model rights, design rights,
trademark rights and copyright, as well as know-how,
are important assets for companies, we actively
endeavor to develop such rights. In the research of
new technology and the development, production
and sales of products and goods, we respect the
intellectual property rights of third parties and deal
with any infringement activities of other companies
on our rights in a strict manner in accordance with therelevant laws of each country. We also provide patenteducation mainly to staﬀ in technology departments
throughout the year to enhance their awareness ofintellectual property.

IP Open Access Declaration against
COVID-19
The participants in this IP Open Access Declaration
against COVID-19 declare that they will not assert any
intellectual property rights in their possession, whether
in Japan or overseas, for activities that aim to preventthe spread of COVID-19. According to this declaration,
we will contribute to the early termination of the
COVID-19 outbreak.

Hydrophobic precious
metal catalyst
Electrode catalysts for fuel cells

Precursor

14

TANAKA CSR REPORT 2021

TANAKA CSR REPORT 2021

15

Continuous
Developmentof Trust

Human
Rights

Quality and Trust

Delivery of "good items" to customers is a principle of the TANAKA Precious Metals.

In addition to the quality of products, we also pay attention to human rights, environment,
health and safety, ethics and other CSR issues in the process of producing products.

Fair Operating
Practices

Consumer Issues

Evaluation from Customers
The TANAKA Precious Metals has received awards, etc. from various customers in appreciation for our eﬀorts to
support their production activities.
【FY2020】Major awards given by customers

Establishment of a Quality Management System
We have established and operated a quality
management system (QMS) based on ISO 9001 in all
factories of the TANAKA Precious Metals.
We also review the eﬀectiveness of the QMS and
improve the system through, for example, theintroduction of requirements of IATF16949, which is a
QMS standard for the car industry, so that we canpromptly respond to wide-ranging customer demandon quality and continuously supply safe and secure
products that satisfy customers.
●

Quality Management System Diagram
Customers

Customerrequirements

Act

Operation

Leadership

Improvement

Do
Customersatisfaction

Performance
evaluation

Plan
Plan

Demand andexpectation of
stakeholders

Eﬀects of QMS

SupportProducts

Check

Customer Satisfaction Survey
The TANAKA Precious Metals has conducted a customer
satisfaction survey since ﬁscal 2016. This survey aims tounderstand the real demands and complaints about ourcompany among customers for our industrial productbusiness in Japan and overseas based on their responses
to an annual questionnaire survey and use the results
for the improvement of various issues. The responses
to the survey are converted into numeric values. In ﬁscal
2020, we received responses from 134 customers(103 companies in Japan and 31 overseas companies)
and the average score was 75.6. While the COVID-19
pandemic placed restrictions on visits to customers
during the ﬁscal year, many of the responses mentionedthat information was exchanged through online interviews.
From the score of 61.2 in ﬁscal 2016, we have steadilyraised the score. We will continue to promote theimprovement of various issues to make our customers
more satisﬁed.

16

TANAKA CSR REPORT 2021

Company

CustomerAward

Reason for the commendation

Chemical Recovery

Cataler Corporation

Quality Award

Contribution to quality
by the achievement of zero defects

Semiconductor(TEC)

Unimos Microelectronics(Shanghai) Co., Ltd.

PARTNER OF
THE YEAR 2020

Overall evaluation(quality, prices, delivery time)

AuAg
Chemical Recovery

Hyundam Industrial Co., Ltd. (HIC)
Hyundam Industries Technology Institute

Plaque of appreciation

Contribution in the past and gratitude

External CSR Assessments That Satisfy Customers○ RBA *1 Audit
The TANAKA Precious Metals has formulated the
TANAKA Precious Metals Code of Conduct and TANAKA
Precious Metals Standards of Conduct, which are in linewith the RBA Code of Conduct, to stipulate that eachoﬃcer and employee should fulﬁll social responsibility
for CSR issues including human rights, environment,
health and safety and ethics in their daily operations. In
ﬁscal 2020, our domestic and overseas factories wereaudited by third-party auditors qualiﬁed by RBA or
were audited directly by customers. Through those
audits, our compliance with RBA Code of Conduct
were evaluated.
○ EcoVadis *2 Certiﬁcation
We underwent a company-wide CSR assessment by
EcoVadis concerning the environment, labor andhuman rights, ethics and sustainable procurementof materials and were awarded a silver rating again
in ﬁscal 2020.
*1 RBA (Responsible Business Alliance):
RBA is a CSR promotion organization mainly operated by major global
companies in the electronic and electrical industries.
It has established the RBA Code of Conduct as speciﬁc CSR rules to befollowed by companies.
*2 EcoVadis:
EcoVadis is a CSR assessment agency who evaluates more than 65,000
organizations and companies from 200 business sectors and 160 countries
through the world. It gives clients CSR rating in ﬁve scales, that is platinum,
gold, silver, bronze or no rating.

● Screening of Counterparties
To deal with the risks associated with theglobalization of business, we strictly screen
counterparties to prevent any involvement in theinfringement of human rights, ﬁnancing ofterrorists, money laundering, unfair dealings,
conﬂicts and environmental destruction and to
avoid transactions with those subject to sanctions
and antisocial forces.

Supply Chain Management○ Commitment to the Responsible Procurementof Minerals
With the establishment of its Responsible Mineral
Management Policy *1, TANAKA Kikinzoku Kogyo K.K.
promotes the elimination of human rights abuses
including child labor, ﬁnancing of terrorists, money
laundering, unfair dealings, involvement in conﬂicts
and environmental destruction in the procurementof minerals used as raw materials such as conﬂict
minerals including gold, tantalum, tungsten and tin, as
well as cobalt.
○ Acquisition of Certiﬁcation Based on LBMA *2 andLPPM *3 Responsible GuidanceWith respect to platinum, gold, silver and palladium,
we conduct due diligence based on the LBMA
Responsible Guidance and the LPPM Guidance andrenew the certiﬁcation every year after an audit by adesignated third-party agency.

LBMA Responsible Gold Certiﬁcate○ Approach to Suppliers
While asking principal suppliers to comply with the
RBA Code of Conduct, we also ask them to conduct
CSR self-assessment. In addition, we visit and survey
some suppliers that are considered to have a large
impact on our business and is exposed to high risk. In
ﬁscal 2020, we asked about 150 suppliers to conduct
CSR self-assessment and no serious problem was
identiﬁed in any of them.
We have joined the education and enlightenment task
force of the CSR Committee of Japan Electronics andInformation Technology Industries Association (JEITA),
which is an industry group. And we were engaged
in preparation of educational materials to makesuppliers have good comprehension on JEITA s
Responsible Business Conduct Guidelines . Following
our suggestion, our principal suppliers participated in
the brieﬁng session held in July 2020.

LBMA Responsible Silver Certiﬁcate

LPPM Responsible Platinum and Palladium Certiﬁcate*1 https://www.tanaka.co.jp/english/sourcing̲policy/*2 LBMA: London Bullion Market Association*3 LPPM: London Platinum & Palladium Market

TANAKA CSR REPORT 2021

17

Protection of
the Global Environment

Continuous
Developmentof Trust

The
Environment

Commitment to the Preventionof Global Warming

To hand down the beautiful earth to the future is a task shared by the international community
and also a major challenge. The TANAKA Precious Metals is pursuing every possibility
to minimize the environmental impact of its business activities.

Environmental Management SystemEﬀorts to Reduce Waste

All of our production bases in Japan have obtained ISO
14001 certiﬁcation for their environmental management
systems and make continuous eﬀorts to perform
environmental conservation activities. In particular,
we set targets for the Group as a whole to reduce CO₂
emissions (for prevention of global warming) andindustrial waste emissions (for the establishment of arecycling-oriented society) and eradicate environmental
incidents (for prevention of pollution), and aggressively
strive to meet the targets.
To promote environmental conservation activities
in a steady and smooth manner, we have set up aGroup-wide structure with the Central Environmental
Committee, which is composed of plant managers andfacility managers, at the top. In addition, SHE* PromotionOﬃce Manager Council, as well as the Environmental
Managers Sub-committee composed of environmental
managers, holds a meeting periodically to share
information and exchange opinions actively.
* SHE: Safety, Health and the Environment●

Structure to promote environmental conservation activities
TANAKA Holdings Co., Ltd.

The TANAKA Precious Metals sets a target of reducing
industrial waste emissions by 1% each year.
In ﬁscal 2020, we aimed to reduce the emissions by 1%
from the previous ﬁscal year to 5,029 tons but failed tomeet the target with an increase of 20.8% to 6,136 tons.
We will promote further measures to ensure that we cancontrol the waste generated in association with the
expansion of our business.

●

10,0006,000

List of the Facilities That Have Obtained
ISO 14001 Certiﬁcation

4,165

3,714

(Average of 2011
to 2013)

2016

5,080

19,497

2018

2019

2020

FY

Breakdown of Industrial Waste Emissions in Fiscal 2020

By plant(Date of acquisition)

Waste oil
1.2%
Waste
plastics
2.1%

20,563

20,857

20,615

●

2013

2016

2017

2018

2019

Iwate 6.8%

Shonan 20.0%

By plant

Sodegaura 8.5%

By item

Tomioka 15.3%

Tsukuba 9.9%

March 2005

Technical CenterMay 2002

Tomioka Plant

March 2005

October 2002

Tsukuba Plant

December 2013

40,000

May 2010

30,000TANAKA Kikinzoku (Ningbo) Co., Ltd.

January 2019

20,000Saga Production Headquartersof TANAKA Denshi Kogyo K.K.

August 1999

10,00018

December 1999

TANAKA Electronics (Hangzhou) Co., Ltd.

February 2005

〇 Introduction of Photovoltaic Power Generation
Hiratsuka Plant of TANAKA Kikinzoku Kogyo K.K.
started photovoltaic power generation in January
2020. It is estimated that the introduction will reduceenergy consumption in the whole plant by 3%.
So far, six facilities have introduced photovoltaic
power generation in our Group. We will continue topromote the introduction in a planned manner.

Ichikawa 13.0%
Hiratsuka 10.5%

January 2005

TANAKA Electronics Singapore Pte. Ltd.

* The videos are not available online anymore.

0Isehara 7.4%

Isehara Plant

June 1999

FY

Other 8.4%

Iwate Plant

TANAKA Electronics Malaysia Sdn. Bhd.

2020

Breakdown of Energy Consumption in Fiscal 2020

May 2002

Taiwan TANAKA Kikinzoku Kogyo Co., Ltd.

40

21,183* Energy amount is calculated by converting electricity, gas, etc. into crude oil.
Per-unit energy consumption is calculated with the gross margin on sales in the proﬁt andloss statement as the denominator.

Ichikawa Plant
Hiratsuka Plant

October 2000

60

20

Other 4.4%
Wood waste
0.8%

Shonan22.8%

20,196TANAKA Kikinzoku Kogyo K.K.
Shonan Plant

80

5,000
0

2017

Other facilities
7.8%

Environmental Committee of each plant and facility

78.8
57.5

10,000

6,136

2,000

●

Environmental Managers Sub-committee

●

4,028

4,000

0

100

87.0

84.7

15,0008,000

https://www.shindan-net.jp/seminar-online/

120

100.0

20,00010,056

Energy Conservation Center, Japan, the energy saving
activities of Tomioka Plant of TANAKA Kikinzoku
Kogyo K.K. and Saga Production Headquarters of
TANAKA Denshi Kogyo K.K. were introducedwith videos as advanced cases. In the videos,
the respective staﬀ in charge of the activities in thetwo plants explained the introduction of a powermonitoring system, renewal of equipment and asystem to promote energy saving activities.

（%）

100

25,00012,000In the FY2020 Energy Conservation Diagnosis andTechnical Case Presentation Meeting hosted by the

Per-unit energy consumption (ratio to the FY2013 level)（kL）

Industrial Waste Emissions by Year

Energy saving activities of our two plants
were introduced as advanced cases

Energy Consumption and Per-unit Energy Consumption by Year
Energy consumption(tons/year)

CSR Promotion Department

SHE Promotion Oﬃce Manager Council

Reduction of per-unit energy consumption
by 1% each year

Company-widetarget30,000President, executives

Central Environmental Committee

The TANAKA Precious Metals sets a target of reducing
per-unit energy consumption by 1% each year to conformto the Act on the Rational Use of Energy of Japan.
While we increased energy consumption by 2.8% and
CO₂ emissions by 0.6% from the previous ﬁscal year
reﬂecting the favorable business environment, per-unit
energy consumption was substantially reduced by 27%
year-on-year (to 57.5% of the ﬁscal 2013 level).
We will continue to enhance our energy saving eﬀorts
including increases in the eﬃciency of various devices andthe improvement of their operation.

●

Reduction of industrial waste emissions
by 1% each year

Company-widetargetTopic●

Ichiwaka 69.4%

Waste alkali
22.6%

Waste acid
68.9%

CO₂ Emissions by Year

(tons/year)

50,000042,907

37,95937,82437,91137,45837,694
Rooftop of Hiratsuka Plant
Plant

2013

2016

2017

2018

2019

2020

FY

* CO₂ emissions are calculated with the CO₂ emission factor of each electric power supplierin the region where each of the plants and facilities is located by each ﬁscal year.

EnergyYear ofreduction
introductioneﬀect

Saga Production Headquarters of
TANAKA Denshi Kogyo K.K.

FY2006

4%

Tomioka Plant of TANAKA Kikinzoku Kogyo K.K.

FY2007

1%

Shonan Plant of Tanaka Kikinzoku Kogyo K.K.

FY20161%

Isehara Plant of Tanaka Kikinzoku Kogyo K.K.

FY2017

4%

TANAKA Electronics Taiwan Co., Ltd.

March 2013

Tsukuba Facility of Tanaka Kikinzoku Kogyo K.K.

FY2017

4%

Electroplating Engineers of Japan Ltd.

November 2000

Hiratsuka Plant of Tanaka Kikinzoku Kogyo K.K.

FY20193%

TANAKA CSR REPORT 2021

TANAKA CSR REPORT 2021

19

Continuous
Developmentof Trust

The
Environment

Protection of
the Global Environment

Conservation of Biodiversity

Reduction of Water Consumption
While there is growing concern over water shortage on a
global scale, we are making eﬀorts to reduce water
consumption in our business activities.
The water use in the TANAKA Precious Metals as awhole reached a peak in ﬁscal 2017 and has been on a
downward trend since then. By plant, Shonan Plant and●Water Consumption by Year

Tomioka Plant account for around half of the water
consumption.
We will continue to strive for the eﬀective use of water
resources through the recycling of water in our plants
based on eﬄuent treatment along with the improvementof processes.
●（m³）

Other 5.3%

400,000

300,000

Breakdown of Water Consumption in Fiscal 2020

The TANAKA Precious Metals supports the Blooming Dolphin Hill Project launched by Tsurumi River Basin Networking,which is an NPO in Yokohama, Kanagawa (represented by Dr. KISHI Yuji), in April 2019. Dr. Kishi has named Tama
Miura Hills "Dolphin Hill" after the dolphin-like shape of the hills, which range from the eastern side of Mt. Takao to
Machida, Kawasaki, Yokohama, Yokosuka and Miura Peninsula.
In this project, alternative and attractive indigenous plants that need only
Hachioji1
Tama River
Tama Hills
small maintenance work (e.g. cow parsnip, tawny daylily, orange daylily and
Mt. Takao
Tsurumi Rive
coastal daylily) will be replanted in the places that are covered by exotic
Machida2 Kawasaki
species causing hay fever, such as hybrid ryegrass, therefore have to be
Yokohama
Sakai
River
Tama
treated regularly with weeding, etc. The project aims to create safe andHills
biologically diverse multi-nature biotopes. Cow parsnips show beautiful
Tokyo
Bay
ﬂowers from April to May while larvae of old world swallowtail grow in theplants. The varieties of daylily also bloom beautifully from July to September
Miura Hills
and various species of swallowtail butterﬂies such as the Chinese windmill are
3 MiuraPeninsula
attracted to the ﬂowers to suck nectar.
The shape of Tama
KoajiroMiura Hills looks likeWe support this project in three locations of the Dolphin Hill.
a dolphin.
Location

Isehara 3.2%
304,771

313,643

308,187

307,802

Tsukuba 5.3%

295,464

Shonan 29.7%

Hiratsuka 6.5%

By
plant

Sodegaura 7.5%

200,000

Tomioka 18.0%

Iwate 11.8%

Activity

Future plan1

Maru Pond, the headwaterof Tsurumi River (Machida, Tokyo)

Transplanted 500 tawny
daylilies in March 20202021: 1,000 plants
2023: 4,000 plants

2

Tsunashima Barashima(Yokohama, Kanagawa)Transplanted 500 orange
daylilies in November 2019

2021: 2,000 plants
2023: 10,000 plants

3

Koajiro Coastal Area Zone B(Miura, Kanagawa)Transplanted 200 coastal
daylilies in March 20202021: 500 plants
2023: 2,000 plants

100,000

0

2016

2017

2018

2019

2020

Ichikawa 12.7%

FY

Prevention of Environmental Pollution
As to the substances speciﬁed under the Act on
Conﬁrmation, etc. of Release Amounts of Speciﬁc
Chemical Substances in the Environment and Promotionof Improvements to the Management Thereof (PRTR*Act), we notify the national government of the amounts
released in the environment and the amounts transferred
Total Release and Transfer Amountsof PRTR-designated Substances●* PRTR: Pollutant Release and Transfer Register●

ReleaseTransfer

Breakdown of PRTR-designated Substances in ﬁscal 2020
Transfer
to sewage
0.2%

Release to soil 0.0%（kg）

200,000

Landﬁll 0.0%

166,075

Release to
public waters
2.6%

157,517160,000

120,000

80,000to outside the facilities.
We will continue to be committed to the proper
management of chemical substances in businessactivities to prevent environmental pollution.

101,515
66,304

Release

Cultivation of Orange Daylilies
in the Homes of Employees
As an alternative to the eco-tours that had been organized
every year, which were canceled due to the impact of
COVID-19, we have launched an orange daylily cultivation
program in which employees can participate at home.
In this program, orange daylilies were sent by mail from
Tsurumi River Basin Networking to the employees who
applied for participation in it, who later returned theplants they grew and increased over a year in December
2020. The NPO then transplanted the returned plants to ariver bed and their ﬂowers bloomed beautifully all over itin the summer of 2021.
We will continue the program to grow orange daylilies in
the homes of employees and plan to organize an on-site
ceremony to return the plants after the end of the
COVID-19 pandemic.

Transfer
Orange daylilies bloomedin the home of an employee(July 2020)

70,629Plants grown in the home were packed and sent to
the NPO by mail (December 2020)

40,000

0

2,066

2016

205

2017

438

2018

159

2019

Release to the air
97.4%

120

2020

Transfer as waste 99.8%

TANAKA CSR REPORT 2021

Coastal daylilies

Topic
Certiﬁed as a "Water Master Plan
Promotion Supporter"In recognition of our activities to conserve
biodiversity, we were certiﬁed as "FY2020 Water
Master Plan Promotion Supporter" by the Keihin RiverOﬃce, Kanto Regional Development Bureau, Ministryof Land, Infrastructure, Transport and Tourism.
What Is a Water Master Plan Promotion
Supporter?
Tsurumi River Basin Water Council (Ministry ofLand, Infrastructure, Transport and Tourism, Tokyo
Metropolitan Government, Kanagawa Prefecture,
Yokohama City, Kawasaki City, Machida City andInagi City) formulated the Tsurumi River Basin Water
Master Plan (Water MasterPlan) in August 2004. In linewith the vision of this Water
Master Plan, the organizations
and companies involved in
activities that contribute to thebasin ( basin CSR activities )are certiﬁed as Water Master
Plan Promotion Supporters.

FYOrange daylilies bloomed on site
(June 2021)

20

Tawny daylilies

The delivered plants were transplanted
to the original habitat (December 2020)

TANAKA CSR REPORT 2021

21

Continuous
Developmentof Trust

Contribution to Local
Communities and Society

The TANAKA Precious Metals aims to develop activities that can contribute to the local
communities and countries with which we are linked through our business activities so that they
can be more healthy and prosperous. We are developing support activities as corporate eﬀorts,
as well as volunteer activities of the employees, in various places with focus on continuity.

Tokyo 2020 Oﬃcial Supporter

Certiﬁcation as a Tokyo Sports
Promotion Company
TANAKA Holdings Co., Ltd. sponsors various sports
events and also organizes programs that encourage
employees to have interaction with each other andimprove their health through sports activities. We
continue this commitment even in the new normal withthe spread of COVID-19 infections through initiatives
such as online spectating of various sports events insteadof watching those events in the venues.
In addition, we became an oﬃcial partner of the JapanesePara-Sports Association (JPSA) in 2012 and haveco-sponsored the Japan Blind Football Association(JBFA) and the Japanese women's blind football teamsince 2017.
In recognition of those activities, TANAKA Holdings wascertiﬁed as a Tokyo Sports Promotion Company by the
Tokyo Municipal Government for six consecutive years
from ﬁscal 2015.

Human Resource Development
Tanaka Kikinzoku Memorial Foundation●Gold Award: 2 recipients, 2 million yen each
Development and application of precious metal catalytic
reactions with unconventional low-temperature action
using surface protonics
Professor SEKINE Yasushi, Waseda University
Precious Metals and Jewelry

Support of and Participation in Sports
for People with Disabilities
The competitions organized by the Japanese Para-Sports
Association and the Japan Blind Football Association,
which are co-sponsored by the TANAKA Precious Metals,
were held with no spectators due to the COVID-19
pandemic and we therefore organized online spectating.
We also supported the operation of ceremonies inSanten IBSA Blind Football World Grand Prix 2021
in Shinagawa, an international competition of blind
football held from May 30 to June 5, 2021, as a categorysponsor and supplied the medals, trophies and award
plaques to be granted to the teams and players.
We will continue to conduct
activities that can promote
the understanding of sports
for people with disabilities
through various opportunities.

Development of oxidation resistant Ir-based high-entropy alloy
Professor MURAKAMI Hideyuki, Waseda University

Photo courtesy of WANIBE Haruo/Japan Blind Football Association

TANAKA CSR REPORT 2021

Competition of ideas - Robot Contest of National Collegesof Technology (Kosen-Robocon) is an event where
technical college students think outside the box andcreate robots by themselves to experience the joy of
manufacturing. Students from 62 campuses of 57 technicalcolleges all over Japan compete in a preliminary round ineight regions, and the 25 teams that have won the roundmove into the national competition held in Tokyo.
The TANAKA Precious Metals has co-sponsored the
Robocon for technical college students since 2012 tosupport the manufacturing activities of young engineers.
This ﬁscal year, the contest was organized online toaddress the COVID-19 pandemic.

○Scholarship Program
We launched the program that aims to support academic,
technological and socio-economic development inﬁscal 2018. In ﬁscal 2020, as in previous ﬁscal years,
scholarships were provided to three undergraduate
and postgraduate students majoring in science andtechnology at Tohoku University.
This ﬁscal year, we had exchanges with the students
through online interviews, in place of face-to-faceinterviews.
We will continue to value the connection with thescholarship recipients in various ways.

Main Activities
Donation andFund-raising
Activities

We participated in a program to purchase sticky rice dumplings and sweet potatoes from Zenan HomelessSocial Welfare Foundation to support single mothers.

Donation andFund-raising
Activities

We provided 330 meals of emergency food to children's cafeterias via a volunteer organization "Hibarino no
Nakamatachi."Donation andFund-raising
Activities

Our plants and facilities implement various donation and fund-raising activities.

TANAKA Electronics Taiwan Co., Ltd.

April to August 2020

No. of participants: 106 in total

NT$12,480

Hiratsuka Plant of Tanaka Kikinzoku Kogyo K.K.

Hiratsuka Plant and Nagoya Branch of Tanaka Kikinzoku Kogyo K.K., Tanaka Kikinzoku Jewelry K.K.,
Tanaka Electronics Malaysia Sdn. Bhd., Tanaka Electronics Singapore Pte. Ltd., Tanaka Electronics Taiwan Co., Ltd. andTanaka Electronics (Hangzhou) Co., Ltd.

Local Cleaning
Activities

22

Co-sponsorship of Robot Contest forTechnical College Students (Kosen-Robocon)○Grants for Research on Precious Metals
This grant program has been carried out every year
since ﬁscal 1999 to support research and development
on new technologies to which precious metals cancontribute. We received a total of 171 applications
for this 22nd invitation and provided grants of 16.1
million yen in total to 26 research projects.

Promotion of Sports

TANAKA Holdings Co., Ltd. has signed an agreementwith the Tokyo Organising Committee of the Olympic
and Paralympic Games to become a Tokyo 2020
Oﬃcial Supporter in the category of "Precious Metals
and Jewelry" under the Tokyo 2020 Sponsorship
Programme.

Community
Involvement

The following plants and facilities implement activities to clean plants, their neighborhood and other areas ina regular manner.
Tomioka Plant, Shonan Plant and Tsukuba Facility of TANAKA Kikinzoku Kogyo K.K., Saga Production Headquarters of
TANAKA Denshi Kogyo K.K., Shinjuku Store of TANAKA Kikinzoku Jewelry K.K., TANAKA Electronics Singapore Pte. Ltd.,TANAKA Electronics (Hangzhou) Co., Ltd.

For other activities, see our website:

https://www.tanaka.co.jp/about/csr/communication.html
TANAKA CSR REPORT 2021

23

Active Role of Each Employee

Continuous
Developmentof Trust

Human
RightsLabor Practices

While employees are being diversiﬁed, the creation of a workplace environment where eachof them can fulﬁll their potential is essential for the future of the TANAKA Precious Metals.
We are working to improve the workplace environment

from various aspects to ensure that diverse employees can play an active role.

Support for Employees to Achieve a Balance between Child Care and Work
We operate various programs to develop a workplace environment where employees can achieve a balance between
child care and work, including those which exceed the legal requirements. We will continue to help employees achievea balance between child care and work from the perspectives of work style reforms and work-life balance.
1. Systems that exceed the legal requirements

Work Style and Vacation Style Reforms
and Active Roles of Diverse Employees
The TANAKA Precious Metals aims to create a workplaceenvironment where all diverse employees can work
vividly. As part of our commitment to it, we review work
styles and vacation styles for their improvement througha composite approach.

Annual Paid Holidays
To comply with the Act on the Arrangement of Related
Acts to Promote Work Style Reform, which was enforced
in April 2019, we have worked to have our employees
take ﬁve or more annual paid holidays in a year acrossthe Group since ﬁscal 2018. In ﬁscal 2020, all of those
who are required to take ﬁve or more annual paid
holidays in a year achieved the target.

In JapanAnnual paid holiday (5 or more days)
utilization rate

2019

2020

100%

100%

Average numberof annual paid holidays taken

12.9 days

14.0 days(Manufacturing units)12.2 days

14.0 days(Indirect units)14.5 days

14.0 days

14.34 hours

13.40 hours

Average service years: male

13.9 years

14.5 years

Average service years: female

12.1 years

12.7 years

Average overtime hours

Nursing care leave
Reduced working hours for nursing care

1 person1 person

3 person1 personSupport for Employees to Achieve a Balance between Nursing Care and Work
We take various initiatives to develop a workplace environment where employees can balance nursing care and work.

【Special paid holidays for employees whose spouses gave birth】
Employees whose spouses gave birth can take three special paid holidays to spend time for hospitalization,discharge and notiﬁcation.
【Child care leave】
Child care leave can be taken until the child reaches 18 months in principle (or up to 2 years when the criteria are met).
【Reduced working hours for child care】
This program is applicable until April 15 of the year when the child is a second-grade elementary school student.
The working hours can be reduced to six hours in principle or ﬁve hours at the request of the employee.
【Sick/injured child care leave】
This holiday can be taken until April 15 of the year
when the child is a second-grade elementary school student.
2. Encouragement of male employees to take child care leave, etc.
We strive to inform employees of the internal systems related tochild care and create an environment where employees can use
them easily through the distribution of a leaﬂet to the employees
whose spouses gave birth, as well as their superiors, andthe distribution of a booklet in manager training. The numberof male employees who take child care leave has been on an
upward trend since ﬁscal 2016. With 20 male employees taking
child care leave in ﬁscal 2020, which was a record high, the eﬀects
of our eﬀorts are gradually becoming apparent. We will continue
to expand the programs to help employees achieve a balance
between child care and work.

●

Number of employees who took child care leave(persons)

Male (in Japan)

70

61

60

56

55

50

Female (in Japan)

41

40
30
20
10
0

16
4

3

5

2016

2017

2018

20

2019

25

2020

FY

【Booklet distributed in manager training】【For superiors】

1. Systems that exceed the legal requirements【Nursing care leave】
Employees can take nursing care leave for 365 daysfor each member in need of nursing care.

【For employees whose spouses gave birth】【Reduced working hours for nursing care】
The working hours can be reduced to six hours in principle
or ﬁve hours at the request of the employee.
2. Establishment of consultation services
Consultation services are available in and outside the company to give employees advice about nursing care.
3. Provision of information to employees
To help employees obtain information on nursing care before they face the issue, we distribute a relevant
booklet in age-based training and provide information via the corporate intranet.

Topic

Acquisition of Kurumin Certiﬁcation (4 Group companies)

Companies of the TANAKA Precious Metals Group have been certiﬁed as childcare
support companies by the Minister of Health, Labor and Welfare. The certiﬁcation
is granted when a company that has developed an action plan based on the Act
on Advancement of Measures to Support Raising Next-Generation Children achieves thegoals set under the plan and satisﬁes certain criteria. We will continue to work for the
maintenance of the Kurumin Certiﬁcation.

The leaﬂet for superiors mentions that they should encourage employees
to use the program at their request.

Certiﬁed companies: TANAKA Holdings Co., Ltd., TANAKA Denshi Kogyo K.K.,
Electroplating Engineers of Japan Ltd., TANAKA Kikinzoku Jewelry K.K.
TANAKA Kikinzoku Kogyo K.K. is currently working to acquire the certiﬁcation.

24

TANAKA CSR REPORT 2021

TANAKA CSR REPORT 2021

25

Continuous
Developmentof Trust

Human
RightsActive Roleof Each Employee

Employment of Persons with Disabilities

Labor Practices

Mental HealthWith the recognition that the management of the mental
health of employees is an important matter, we promote
the improvement of a workplace environment including
human relationships and take wide-ranging initiatives
such as the early detection of those with mental
disorders.

Human Resource Development

To enhance the employment of persons with disabilities,
we regularly participate in an event for the recruitmentof persons with disabilities and our plants and facilities
actively accept interns from local schools for handicappedchildren. Our system to help employees adapt themselvesto the workplace (job coach program) is also used forjob retention of the recruited persons with disabilities.
In addition, we started to appoint staﬀ dedicated to theemployment of persons with disabilities in the second
half of ﬁscal 2020 to strengthen follow-up actions after
the recruitment as well as to achieve and maintain thelegally required percentage.

Reemployment of Retired Employees
Based on the Law concerning Stabilization of Employmentof Older Persons, any employee who has reached theretirement age of 62 can continue to work if they wish
to do so. The period of the reemployment contract is
one year in principle and the contract is renewed upon
mutual agreement between the company and theemployee. Employees can be reemployed until theyreach 65 as a general rule.

The TANAKA Precious Metals is cultivating personnel in aplanned manner through systematic training programs,
ranging from new employee training to manager training,
to ensure that the growth of each employee leads to thevitalization of the whole organization. "Jump-up 35"
seminar and "Vital 45" seminar are common training for
all departments to have employees look back upon theirpast careers and establish future targets for their further
growth and success. At the same time, since thoseseminars bring Group employees of the same age
together, the participants can develop horizontal ties,
irrespective of whether they were hired as new graduates
or mid-career employees, and also stimulate each other.
We also organize basic training on precious metals
and technology and a QC and QE course to improveknowledge and skills on precious metals. In addition,
we provide management training to managers to
improve their skills for management and communication
at workplaces. This training course has beginner,intermediate and advanced classes and the curriculum
is designed for the respective positions. All managers
completed the course in ﬁscal 2020 and we havelaunched the second round with revised content.

○ Consultation Services
Nurses are deployed at the health management oﬃce
of major worksites on a full-time basis to consult with
employees about their physical and mental healthissues. External consultation services have also been
set up and employees and their families can use theservices by phone and email. Employees can also
undergo personal interviews and counseling.
○ Stress Check
We have conducted stress checks for all employees
since ﬁscal 2016. In this initiative, employees checktheir own mental state and each workplace assesses
health risks comprehensively through group analysis
to improve the workplace environment. Speciﬁcally,

we implement a program to practice assertion for
the improvement of workplace communication. The
percentage of those who underwent the stress checkin ﬁscal 2020 was 91.5%.

CSR Tsushin
We launched a daily newsletter named "CSR Tsushin" in
April 2012 as a communication tool to publicize CSR
activities.
After a temporal suspension and publication withdecreased frequency for several months due to the
COVID-19 pandemic, we have returned to a daily
publication since April 2021.
The newsletter has reached the 2,000th issue.
CSR Tsusin covers the core issues of ISO 26000, such asorganizational governance, human rights, the environment,labor practice and community involvement. Articles areprepared by the staﬀ members of CSR Promotion
Department, ﬁeld by ﬁeld.
CSR Promotion Department distributes the newsletter todepartments of the plants and facilities by email every
day and the departments display it on bulletin boards inworksites, canteens, etc. In 2018, articles extracted fromthe back issues were re-edited in one brochure named"Book to Make Use of CSR Tsushin," which was distributed
to departments so that they can use it to raise awarenessof CSR activities and for other purposes. We will update
the data for every 100th issue and add articles andupdate the book for every 1,000th issue.
CSR Promotion Department distributes the newsletter todepartments of the plants and facilities by email every
day and receiving departments display it on bulletinboards in worksites, canteens, etc.

● Education Program

New employee (1st year)

2nd to 5th year

Mid-level and experienced

Newly appointed
president training

Director andexecutive training

60 y. o.

Refreshment
leave"Vital 45"
seminar55 y. o.

"GO-GO (55)"seminar

Refreshment
leave

50 y. o.

Refreshment
leave

45 y. o.

Newly appointed
director and newly
appointed executive
training

40 y. o.

Executive staﬀ training(business school)

Management training(advanced)

Quasi-managementstaﬀ training

Management training(intermediate)

35 y. o.

"Jump-up 35"
seminar

Career improvement
training for young
employees

Elder training

Follow-up training

Introductory training

Common training
for all departments
Speciﬁc education for technologicaland production departments

26Management training(beginner)

Manager training

Compulsory education period

Retirement age of 62

Engineer cultivation course
Basics of quality
engineering
Basic course on
analysis

2nd year: Introduction to patents
3rd year: Practice on patents, basics of precious metals,
basic education on technology
4th year: Applied patents, basic education on technology
5th year: QC and QE course

・Instruction is given by internal lecturers.
・Patent strategy / professional for commercialization / acquisition of Ph.D. /study abroad, etc.
Monozukuri University

Introductory course, beginner class

TANAKA CSR REPORT 2021

Intermediate classdistance learning, e-learning / acquisition of qualiﬁcations

Skill transmission class

TANAKA NOWBook to Make Useof CSR Tsushin

CSR Tsushin is displayedin canteens, etc.

I am currently in charge of the packing of bullion for investment to be delivered to themembers of our Gold Accumulation Plan as well as the inspection and assortment ofbullion coins for investment bought out by the company stores and oﬃcial dealers of TKJ.
I was born with hearing loss and can hardly hear conversations including talks on thephone and broadcasting. But I can hear big metallic sounds such as those of scratching
inscription on bullion, which aims to mark it as bullion not for resale.
While I can read the lips of a person who is talking, or speak from myself, thanks to thetraining on the auditory-verbal method that I learned in my early childhood, I havediﬃculty in reading the lips of others these days because they always wear a mask
due to the COVID-19 pandemic. Since I cannot hear voices well, I always try to
promote communication with colleagues in my workplace and also use a speech conversion system, as well as
emails and conversations in writing, to ensure that my hearing loss does not interfere with my work. My colleagues also
give consideration to me and I am very grateful to them.
As I work in a plant, I also have a fear of evacuating too late in case that a warning alarm rings when I am working
by myself, as well as a fear of obstructing or colliding with a forklift or cart coming from behind me because I cannot
hear its sound. Although I always assume what may occur around me before taking an action, I often make a wrong
guess or get a wrong idea. I sincerely wish that an environment where everyone, with or without disabilities, can workwith a sense of security is developed with barrier-free equipment and creative ideas.

FUJITA Narumi (grade of disability: grade 2 hearing disability),

Shonan Branch Oﬃce, Material Logistics Department, TANAKA Kikinzoku Kogyo K.K.

TANAKA CSR REPORT 2021

27

Continuous
Developmentof Trust

Creation of a Safer
Work Environment

Labor Practices

The creation of a workplace environment where employees can work safely with a sense of
security is a challenge that is profound and most important for companies.
The TANAKA Precious Metals strives to ensure the safety and health of employees while focusing
on the development of relationships that facilitate mutual cooperation between them.

Review of Overall Safety Activities
With the aim of ensuring that "Employees cooperatewith each other to maintain a safe, secure and cheerful
workplace," which is the "Ideal State we would like toachieve" in ﬁscal 2020, we have promoted safety
activities on a daily basis according to the annual policy"Give top priority to safety, and establish a secure andcheerful workplace."
We have taken safety measures to address priority
issues every year since ﬁscal 2017. While the plants
and facilities tackled their respective challenges
such as "getting caught" and "cut and graze," we set"prevention of fall" as a challenge to be addressedcommonly at the beginning of this ﬁscal year and took
measures with a focus on the elimination of unsafe
situations.
The number of occupational accidents in ﬁscal 2020
was 10, which was the lowest in the last 10 years. Allof the 10 accidents occurred mainly due to unsafe acts.
We will continuously make maximum eﬀorts to identify
risks and take measures to address them.
In the meantime, the number of traﬃc accidents was
71. The number has been around 60 over the past 10
years and many rear-end accidents occurred to cause
damage.

●Hiratsuka Plant, AuAg Company

Ichikawa Plant, Chemical & Reﬁning Company

Before improvement

Before improvement

After improvement

After improvement

４０
31

29

３０

23

23

２０

24

A machine had a handrail only on one side of the stairs
and there was a risk of falling when a person climbs up
or down the stairs with one hand, so a handrail was
installed on the other side as well.

23
18

16

0

●

There was a risk of fall due to the deformation of gratings
on a passage of forklifts, so they were replacedwith load-bearing gratings.

14
10

１０

Example
2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

FY

2

Challenge for individual sites: Getting caught
Saga Production Headquarters of
TANAKA Denshi Kogyo K.K., Semiconductor Company

Iwate Plant, AuAg Company

Traﬃc accidents

Before improvement(cases)After improvement

Before improvement

After improvement

100

83

8０

72

72
60

6０

59

59

55

71
57

54

4０

There was a risk of hands getting caught
in the capstan roller, so a cover was attached toprevent hands from getting caught.
2011

Tsukuba Facility has achieved zero accidents for two consecutive
years. I think that this achievement is attributed to the high safety
awareness of all employees, risk assessments and safety inspections
to identify risks early and take measures to address them.
I assume that the activities of Tsukuba Facility to obtain ISO 45001
certiﬁcation also helped us continue to achieve zero accidents. Zeroaccidents do not necessarily mean that the workplace is safe. We
will not aim to maintain the status quo but work to make theworkplace even safer with the concerted eﬀorts of all employees.

TANAKA CSR REPORT 2021

Common challenge: Fall

５0

TANAKA NOW

28

1

Accidents

0

KASAI Yasuhiro, Safety Manager,

Example(cases)2０

Tsukuba Facility, PGM Company, TANAKA Kikinzoku Kogyo K.K.

Introduction of Examples of Safety Measures Taken to Address Priority Issues

2012

2013

2014

2015

2016

2017

2018

2019

2020

There was a risk of hands getting caught or pinchedin the rolling part of the winder, so a cover was attached
to eliminate the gap.

FY

Example3

Challenge for individual sites: Cut and graze
Isehara Technical Center,
New Business Development Management Division

Isehara Plant, PGM Company
Before improvement

After improvement

There was a risk of cutting hands and ﬁngers
with the sharp corners of equipment, shelves,carts and other carriers, so the corners were covered
with cushions.

Before improvement

After improvement

There was a risk of cutting hands and ﬁngers
with the blade edge when materials are handled on
the foot-operated cutting machine, so a safety cover
was attached.

TANAKA CSR REPORT 2021

29

Continuous
Developmentof Trust

Creation of a Safer
Work Environment

Labor Practices

Commitment to the Health Declaration

Continuous
Developmentof Trust

Health Initiatives(1) Our Group aims to cultivate a culture that prioritizes safety and health, based on the belief that employee s healthis an important driving force for the business.
(2) Our Group aims to create a workplace environment in which employees can work in healthy, happy and positive circumstances.
(3) Our Group takes a comprehensive approach to maintain and improve the health of its employees and their families,
to promote a healthy work-life balance, and to improve productivity, aiming to create a workplace that encourages
the participation of its diversiﬁed employees.

Topic

Topic

Recognition under the 2021 Certiﬁed
Health & Productivity Management Outstanding
Organizations Recognition Program

Renewal of Silver Certiﬁcation as
Healthy Companies
The Silver Certiﬁcation as Healthy Companies weobtained in August 2019 was renewed in recognitionof our continuous eﬀorts to improve the health of
employees by keeping the percentage of employees
undergoing a regular health checkup at 100% andimplementing the health challenge program and thequit smoking campaign.
Tanaka Kikinzoku Jewelry K.K. was also certiﬁed in
November 2020.

Improvement of Health
We are taking various initiatives to enhance healthawareness among employees.
In the "health challenge" program, the participants selecttargets from among health-related items that they cantackle individually without working too hard, such as the
improvement of their diet and sleep and an increase in
30

TANAKA CSR REPORT 2021

Consumer Issues

Fair Operating
Practices

Community
Involvement

We aim to perform activities to fulﬁll corporate social responsibility (CSR) not as something isolated from daily operations
but as part of our business activities. In addition, the basic approach to all stakeholders mentioned in the Mission Statement
has underpinned our CSR activities consistently since our early days. For example, we have continued the recycling ofbullion (see P8-9) as part of our daily activities since our founding, which is symbolized by the slogan "Any bullion is money,"and it is a typical initiative to reduce environmental impact. We continuously promote activities to incorporate CSR into ourdaily business operations through community involvement, which is represented by social contribution activities (seeP22-23), as well as activities to conserve biodiversity in the environment (see P21) and other initiatives.
Mission Statement

Having spent more than 130 years in business since its foundation, we set our basic approach to all corporate activities, including thosefor corporate social responsibility (CSR), in addition to the improvement of quality, productivity and technology, in the Mission Statement.

Corporate Philosophy
and Code of Conduct

The Corporate Philosophy states that we will lead the precious metals industry, implement various business continuity activities including
the conservation of the global environment and work for the creation of a prosperous society based on the basic approach mentioned in
the Mission Statement. For the realization of the Corporate Philosophy, we specify ﬁve basic stances on actions that should be consideredin daily activities as Code of Conduct, along with the Mission Statement.

Code of Conduct andStandards of Conduct

We describe the principles of corporate activities to fulﬁll social responsibility and contribute to the creation of a sustainable society in ourdaily activities in the Code of Conduct and the Standards of Conduct. They have been set in accordance with the seven core subjects of
ISO 26000 and based on respect for internationally recognized standards in addition to compliance with domestic laws. We have alsoestablished a proper management system to control compliance with the Standards of Conduct.

TANAKA Precious Metals Code of Conduct
Organizational governance
Human rights
Work practices
Environment
Fair business practices
Consumer issues
Community participation and community development

The ﬁve TANAKA Precious Metals companies* continued
to be recognized under the 2021 Certiﬁed Health &Productivity Management Outstanding Organizations
Recognition Program (in the large enterprise category).

body strength, and try to achieve the targets for twomonths to promote the improvement of their lifestyle. In
ﬁscal 2020, the program was modiﬁed to record the results
online and allow family members to participate as well.

Human rights

1)Do not behave in any way that discriminates on the basis of nationality, race, ethnicity, skin color, sex, age, religion, beliefs, social status, ancestry, property,
existence of physical or mental disabilities or political views.
2)Do not use any child labor or forced labor.
3)Provide an appropriate work environment for young workers.
4)Appropriately manage working hours and payment of wages.
5)Do not mistreat or unjustly coerce someone using your position in work or in sales (i.e., power harassment) through harassment, disdain or words.
6)Do not engage in any speech or conduct related to sex in opposition to the feelings of those around you or the person you are speaking with (i.e., sexual harassment).
7)Do not slander or denigrate any company or individual.

Work practices

1)Prioritize respect for human life, and comply with laws and ordinances related to occupational safety and health.
2)Understand the importance of systematic and continuous activities related to health and safety, and actively take part in driving these activities.
3)Understand the dangers and mental and physical hazards related to your own work, prepare for emergencies and implement training,and strive to take measures for disaster and accident prevention.
4)Respect the right of employees to participate in collective bargaining and rallies.
5)Provide appropriate employee beneﬁts.

Environment

Fair businesspractices

Commitment to Encouraging Employees to Quit Smoking
Indoor smoking was banned at all worksites in Japan in
April 2020. We also established a program to subsidize
medical costs at smoking cessation clinics to encourage
smokers to quit smoking.
The "quit smoking" campaign is organized continuously
to lower the rate of smoking.
●Rate of Smoking by Year(based on the healthawareness survey
conducted every
three years)

Consumerissues100 （%）

50

0

31.6％

2013

30.2％

2016

27.0％

2019

Promote sound business practices with transparency and accountability.
Eliminate all forms of discrimination, whether on the basis of race, nationality, sex, age, social status, position or responsibilities, etc.
Endeavor to do the best work and prioritize safety in a free and open-minded corporate culture.
Promote environmental protection and contribute to the future of this beautiful planet.
Promote sound business activities in the spirit of legal compliance.
Respond to the trust and expectations of customers, and generate excitement for them.
Aim for a well-balanced and prosperous society, and contribute to the revitalization of local communities.

TANAKA Precious Metals Standards of Conduct* 5 TANAKA Precious Metals companies:
TANAKA Holdings Co., Ltd.,TANAKA Kikinzoku Kogyo K.K.,
TANAKA Denshi Kogyo K.K.,
Electroplating Engineers of Japan Ltd.,TANAKA Kikinzoku Jewelry K.K.

Initiatives in Fiscal 2020

A regular health checkup was conducted later thanusual due to the COVID-19 pandemic. We maintained
the percentage of those undergoing a regular healthcheckup and secondary test at 100% again in 2020.
When a regular health checkup is organized, lifestyledisease screening with a gynecological exam is also
conducted. The employees who reach the age of 45 canreceive a complete health checkup with their spouses.

CSR Management

Labor Practices

Approach to CSR

While giving top priority to the health of employees and their families, the TANAKA Precious Metals promotes theprevention of diseases and the maintenance and improvement of their health.

Health Checkup

The
Environment

Human
RightsOrganizational
Governance

FY

Community
participation andcommunity
development

1)Comply with environmental regulations, regional agreements and in-house rules.
2)Promote the thorough control and reduction of chemical substances that may have a harmful impact on the environment.
3)Promote the conservation of energy and resources, and the reduction of CO₂ emissions and waste materials.
4)Promote appropriate management of water resources.
5)Actively work to recycle precious metals.

1)Comply with laws and ordinances to maintain anti-monopoly laws and other fair competition rules, and compete fairly and freely.
2)For gifts of money and goods, business entertainment, donations and political contributions, behave appropriately and comply with laws, ordinances and in-house rules.
3)Do not commit bribery, corruption, extortion or embezzlement.
4)For the import and export of goods and technologies, comply with international treaties, laws, ordinances and in-house rules and follow the appropriate
and necessary procedures.
5)Do not use a dominant position to engage in such behavior as unilaterally changing the terms of business or forcing a purchase.
6)Respect intellectual property rights and do not infringe on them.
7)Have absolutely no dealings with anyone with connections to antisocial groups or armed groups.
8)Contribute to establishing a relationship of mutual cooperation and trust with other businesses.
9)Along with following company rules regarding trade secrets, and controlling and protecting them, do not leak or disclose trade secrets to others or use without permission.
10)Do not behave in any way that is problematic in terms of business ethics, or act or conduct yourself individually in opposition to the proﬁts of the company.
11)Appropriately control company assets (information, products, merchandise, equipment, machinery, consumables, intellectual property,
tangible and intangible assets such as the brand) and do not use these assets illegally or unfairly.
12)Do not conduct insider trading based on nonpublic information acquired through the course of business.
13)Implement a whistleblowing system to help prevent compliance violations and protect whistleblowers against disadvantage.

1)Comply with all laws and ordinances applicable to products, merchandise and services.
2)Do not violate laws and ordinances such as competition laws or those related to labeling.
3)Protect the personal information obtained from customers, business partners, employees and others.
4)In advertisements and other publicity, create labeling based on a substantial and objective foundation; do not engage in false or misleading advertising.
5)Ensure product safety and product quality.
6)Provide information related to the correct methods of use, cautions in use and application, and information related to such features as the functions
and strengths of products, merchandise and services.
7)Along with disclosing business information and increasing the transparency of management, achieve accountability for the company.
8)Undertake honest sales and service activities.
9)Do not make sales with excessive premiums or use deceptive sales methods.
10)In the event that a quality problem that can harm the company's reputation arises, respond appropriately.
11)For enquiries and complaints from the customer, follow in-house rules and guidelines to deal with the situation,
give appropriate feedback and prevent recurrence of the problem.
12)Actively work to reduce material use to a minimum, make use of reclaimed materials and develop products, merchandise and services that save energy.
Provide support for activities contributing to society through such work as academic research, education, environmental protection,
cultural and artistic activities, and local community service, and work to foster harmony and co-exist with local communities.

Established: November 1, 2008

Revised: October 1, 2016

TANAKA CSR REPORT 2021

31

To Be an Honest and
Healthy Company

Continuous
Developmentof Trust

In addition to legal compliance, we continuously promote Group-wide initiatives

to develop business activities that are correct in accordance with social ethics on a global scale.

as the chief executive and the chairperson, respectively. A

Corporate Governance
The TANAKA Precious Metals has established a corporate
governance system and speciﬁed basic policy for internal
control to ensure respect for the rights and interests of all
stakeholders and business operations, accounting andother activities in a legitimate and proper manner. Basedon the system and basic policy, the Board of Directors,
Group Management Committee, the Board of Auditors andInternal Auditing Department play their respective roles.
●

Governance Structure Diagram

General Shareholders Meeting
Appointment/
Dismissal

Board ofDirectors

Audit

Appointment/
Dismissal

Board ofAuditors

Appointment/
Dismissal

Coordination

Coordination

Group
Management
Committee

Internal Auditing
Department

Independent
Accounting
Auditor

Coordination

Group companies
Industrial companies/Cross-functional companies

meeting of the committee is held twice a year to evaluate
risks, check the status of actions for risks, determine
crucial risks to be addressed and give instructions on theactions to be taken for the risks. For the crucial risks
determined in the meeting, the respective committees anddepartments in charge of the individual risks develop plansto address them and take actions according to the plans.

Business Continuity Planning (BCP)
The business continuity plan is revised on an as-neededbasis in response to natural disasters and various otherrisks. We are now developing manuals to address volcano
eruption risk in addition to storm and ﬂood damage and
COVID-19. In ﬁscal 2020, we installed live cameras at 10
plants in Japan, which now enable us to check thecircumstances in the plants and their surrounding areas ona smartphone. We expect that they will be used to makedecisions on whether employees should come to theoﬃce or not and what actions should be taken in case ofa storm, ﬂood, etc. in the future.

Risk Management Promotion Structure●

Respect for Human Rights
The TANAKA Precious Metals declares in the TANAKA
Precious Metals Code of Conduct and the TANAKA
Precious Metals Standards of Conduct that we will eliminate
any discriminations on the basis of nationality, race, etc. andwill not use any child labor or forced labor. We also giveinternal education to prevent discrimination, harassment,
etc. and have in place systems to give consultations andreceive reports on non-compliance. The whistleblowers
are strictly protected to ensure that they will not suﬀer adisadvantage. In addition, we have established rules togive consideration to the human rights of migrant workers
including that no registration or commission fee forrecruitment should be collected from the workers and thatthe workers retain their own identiﬁcation certiﬁcates,
passports or work permits, visas, etc.

Harassment Prevention Training
The TANAKA Precious Metals has provided harassment
prevention training since ﬁscal 2014 while preparing
detailed content for managers and general employees
separately. In ﬁscal 2019, we reviewed the training
curriculum to ensure that it can address various forms ofharassment that could occur in companies, and started
to introduce familiar examples and case studies in the
training.

Whistleblowing System

Risk Management Promotion Structure Diagram
Potential risks (examples)

Natural disaster

Occupational
accident

Information
leakageNon-complianceHarassment

System failure

Identiﬁcation of about 200 items

Risk Management Committee

Chief executive: Representative Director & CEO
Chairperson: Manager of Corporate Sustainability
Communications Division
Committee members: Division managers

・Implementation of risk assessment
・Determination of crucial risks and provisionof instructions to address them
Implementation of measures andactions according to the plans to address the risks

Respective committees in charge of the individual risksGroup companies / Departments
The TANAKA Precious Metals has formulated Risk
Management Committee with Representative Director& CEO and Manager of Corporate Sustainability
Communications Division of TANAKA Holdings serving
32

Human
RightsTANAKA CSR REPORT 2021

Smartphone screen (sample)

Compliance Training
To enhance compliance awareness and prevent dishonest
acts, we provide e-learning courses on subjects such as
the dissemination of the compliance guidebook, thewhistleblowing system, compliance with the Antimonopoly
Law, prevention of corruption and protection of personal
information. In January 2021, we also launched ane-learning course on trade secrets mainly for executives,
as well as the employees who often have access totechnical information, to prevent the leakage of technicaland other information because it is a concern associatedwith teleworking, which is promoted on the back of the
COVID-19 pandemic. A total of about 680 persons havetaken the course as of July 2021.

Consumer Issues

Organizational
GovernanceIn ﬁscal 2020, 11 reports were received in thewhistleblowing system. We have treated all of thecases properly while protecting the whistleblowers
and maintaining conﬁdentiality according to ourregulations on the whistleblowing system.

Commitment to Security Export Control
For global companies that deliver products and services
to customers around the world while depending on
international peace and safety, proper export control

based on international cooperation is an essential duty.
TANAKA Kikinzoku Kogyo K.K. has formulated its original
security export control regulations (compliance programor CP) according to Foreign Exchange and Foreign Trade
Act and other laws and notiﬁed the Ministry of Economy,
Trade and Industry of them. We carefully control
exports to prevent any of our products or technologies
from being used for international terrorism or crime ordiverted to nuclear or biochemical weapons, etc. In
addition, we work to seize the trend of the US Export
Administration Regulations (EAR), which are applied
extraterritorially to become eﬀective virtually all over theworld, and other regulations to address them properly.

Activities as an AEO-Certiﬁed Exporter
Certiﬁed as an exporter authorized by the customs
authority (AEO exporter), TANAKA Kikinzoku Kogyo K.K.
has in place compliance systems for the security of freight,
transportation, sites, etc., internal
audits, management of contractors,
communication networks with custom
authorities and within the company
and education system. We also supply
products under reliable security.

Promotion of Personal Information Management
The TANAKA Precious Metals manages personal
information, which is classiﬁed into the three categoriesof "individual customers," "corporate customers" and"employees, etc." according to the personal information
management regulations. Especially for the managementof personal information of individual customers, we haveobtained ISO 27001 (information security management
system) certiﬁcation. Furthermore, we hold a meeting of
the Personal Information Management Committee oncein six months to check the management status, promote
continuous improvement and prevent the leakage of
personal information.

TANAKA NOW
Do you know ISO 27001? It is an international standard to operate an information security management
system (ISMS). We use part of this standard to manage the precious personal information of individual
customers provided by them. In the event that an accident occurs, the company will be socially
responsible and, above all, it will also cause inconvenience to customers. To prevent such accidents, weat the secretariat work every day to implement educational and other activities that aim to further
enhance employees' understanding of the management of personal information.

OKADA Minako, ISO 27001 Secretariat

TANAKA CSR REPORT 2021

33

Continuous
Developmentof Trust

CSR Performance

Turnover rate

Ratio of employees with disabilities (in Japan)

Number of employees and managers (in Japan)
Male
Male

No. of employees
No. of managers among them(persons)

3,000

2,774

2,734

2,718

Male

Average age (in Japan)
FemaleFemale2,772

Female(y. o.)

825

837

847

41.9 42.7

2016

2017

CO₂ emissions

1,893

1,897

1,927

（448）

（450）

（453）

2017

2018

2019

2020

10s to 20s

2019

2020

FY

30s

40s

50s

FY

60 or older

1,927

1,923

149

144

145

362

377

406

426

569

550

552

556

1,893

1,897

139

825

0

2017

2018

2019

2020

FY

37,959

514
273

309

0

2019

216
110

2017

240

246

281

324

209

323

Industrial waste emissions
6,136（tons/year）

2018

275

280

190

185

2016

43.7

2017

2018

2019

2020

FY

Number of traﬃc accidents

2020(the number in parentheses is the number of accidents during
driving to or from work or personal time)（cases）

25.3%

20.0

FY

0.0

72（71）

90
80
70

10.0

100

2019

37,69471（69）

4

2018

2019

2020

Male

Child care leave (persons)

Reduced working hours
for child care (persons)

80

80

72
3

3

57（56）

55（53） 54（52）

55

56

25

10
2017

2018

2019

2018

TANAKA CSR REPORT 2021

2019

2020

FY

0

3

5

2018

16

2019

20

2020

FY

0

FY

FY

98

persons（300 persons）

151

persons（474 persons）

98

persons（381 persons）

22

persons（43 persons）
20

40

60

Most of the events were held online dueto the COVID-19 pandemic

80

100

120

140

160

FY

30

74

79

(the number in parentheses is the number of accidents
involving an absence from work of four days or more)

24（3）
18（2）

20

75

Occupational accidents

23（3）
14（1）

20

2017

2020

2020

Number of the new patents registered in Japan

10

2017

2019

The ﬁgure in the parentheses is the total cumulative number.

0

2016

40 （cases）

69

20

2018

Number of occupational accidents

40

41

1

2017

Number of participants in sports for people with disabilities* real number (watching and cheering, volunteer activities)

2020

20

75

2016

2019

40

0

45

40

1

Female

0

2018

50
FY

60

44

1

77

80

70

60

60

2

3,714

2017

60

Short working hours during pregnancy, child care leave, reduced working hours for child care
Short working hours during pregnancy (persons)

4,165

4,028

2,000

30.0

493

303

FY

30,000

0

38

111

105

37,458Traﬃc accidents

216
502

2020

20,000

53.9

50.0

849

497

37,911

30

34

2018

（％）

847
31

37,82425,000

Ratio of mid-career recruitment

60.0

837
26

23
203

0

2016

4,000

40.0

1

0

6,000

35,000（persons）

500

2017

2.18%

2.00

5,080

1,923

（434）

Number of employees by age group

1,000

2018

40,000

10

1,500

2.13

20

1,000

2,000

2.11

2.06%

CO₂ emissions are calculated with the CO₂ emission factor ofeach electric power supplier in the region where each of theplants and facilities is located for each ﬁscal year.

（tons/year）

30

0

1.93

1

42.4 43.5

42.1 43.1

40

（74）

3.01

2.58

2

0

41.9 42.3

849
（69）

（70）

（68）

2

3.54

1

60

50

2,000

（％）

3.60

4

3

TANAKA Holdings Co., Ltd.
TANAKA Kikinzoku Kogyo K.K.

* As of June 1 of the following year

（％）

1

2017

3

2018

1

2019

2020

FY

0

2016

2017

2018

2019

10（0）

2020

62

40

45

32

22

FY2016FY2017FY2018FY2019FY2020FYTANAKA CSR REPORT 2021

35

Continuous
Developmentof Trust

Results of the Questionnaire
on CSR Report

The TANAKA Precious Metals conducts a questionnaire survey of all employees on its CSR Report every year. In past ﬁscal
years, a paper-based questionnaire was conducted and the plants, facilities, branch oﬃces and other sites individually
collected the questionnaire forms and sent them to the secretariat by in-house mail. However, in the previous ﬁscal year,
the forms were not collected at each site but employees sent their own forms directly to the secretariat, while an online
questionnaire was also introduced, to prevent COVID-19 infections.
* The answers to the questionnaire partly include those from external customers.

Results of the Questionnaire on CSR Report 2020
Number of the answer sheets collected
2,065

2,000

1,947

1,895

2,288

2,114

The TANAKA Precious Metals asks Sustainability Accounting Co., Ltd. to conduct third-party assurance to increase thereliability of the CSR performance data presented in the CSR Report. The details are mentioned below.

1. Purpose
Assurance procedures are carried out on whether the indicators of CSR performance in ﬁscal 2020 reported in P34-35 of
CSR Report 2021 were calculated in accordance with the standards speciﬁed by the company.

The procedures are conducted in accordance with International Standard on Assurance Engagement 3000 (ISAE 3000).
The key procedures include:
・Interviews with the personnel in charge of the company's calculation standards
・Review of the calculation standards
・Cross-checks with the data obtained through sampling and recalculation to determine whether
the indicators were calculated according to the calculation standards

2,340

1,608

1,725

1,500
1,000
500

3. Conclusion

0

2013

2014

Understandability
Easy to understandAverageThird-party Assurance

2. Assurance procedures（sheets）

2,500

Continuous
Developmentof Trust

48%

51%

Diﬃcult to understand

2016

2017

2018

1%

81%

2019

2020

FY

The assurance procedures have identiﬁed nothing indicating that any indicator on important matters was not calculated
in accordance with the calculation standards speciﬁed by the company.

Content
Rich

55%

Average

Information volume
Appropriate

2015

45%

Insuﬃcient

1%

DesignGood

53%

Too much

19%

AverageToo small1%

Not good

45%
2%

Opinions and Requests Obtained through the Questionnaire in the Previous Fiscal Year
We receive various opinions and requests through the questionnaire every year. We will continue to improve the CSR
Report by reference to your opinions and requests.
Opinions and requests

36

Improvements

I want to know about the measures taken to respondto COVID-19 in plants and other places

The actions taken in plants, stores, etc. are introducedin the feature article in P7

An electronic questionnaire should be adopted
in addition to the paper-based one if possible

A web-based questionnaire has been added

I did not have enough time to read the CSR Reportcarefully because it was collected too early

While the copies were collected two months from the distribution in
the previous year, the period has been extended to six months for CSR Report 2021

Other items than coasters should be considered

Cups are distributed this year

I have not received the coaster yet

We have checked the situation and addressed it

The situations after improvement with safetymeasures should be presented more clearly

The explanation of the situations after improvement
has been made clearer

TANAKA CSR REPORT 2021

TANAKA CSR REPORT 2021

37