A MAGAZINE FROM OSG | 2017 VOL. 2

TECHNOLOGYThe New Standard
for Milling

Metal

AL:
V
O
M
E
R
There’s a Robot for That
A Better, Safer and More Mobile Manufacturing

CHINA

Shifting Gear
to Electric
GERMANY

Short Cut to
Productivity
SOUTHEAST ASIA

Bring Your WornTools Back to Life

Tomorrow’s
Manufacturing
A Message from the PresidentA

s we enter into the second half of 2017, it is apparent that
our world has become increasingly connected, compact andenergy conscious. Industry 4.0 is beginning to take more
firmly in place with concepts such as cloud computing andthe Internet of things. A highly automated smart factory is nolonger a notion of the future. The recent announcement ofa potential 5G network capable of delivering extraordinary
data speeds and connectivity further accelerates the next
industrial revolution in manufacturing.
Today, software technology has evolved into a major
component of manufacturing. In fact, it is beginning to
dictate the direction of mechanical parts. The “connected car”
in which automakers are able to monitor the status or parts
and notify owners when repair is needed has already becomea reality. Electric vehicles, which fits perfectly in line with thediscussion of connectivity, efficiency and lightweight qualities,
is also expected to take off at a greater pace moving into
2020. To continue to thrive, we must stay ahead of change –from providing innovative tooling solutions for lightweightmaterials with increased fuel efficiency, to adapting to the
new trend of battery fueled electric vehicles.
I hope you enjoy reading through our latest edition of SHAPEIT and learning more about OSG’s latest innovations andcollaborations with machine builders in pursuit of a more
efficient, sophisticated, safe and mobile manufacturing
environment.

Norio Ishikawa
President of OSG Corporation

2

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CONTENTS
SHAPE IT 2017 VOL. 2

Features

4 Metal-Removal:
		 There is a robot for that

10 Shifting Gear to ElectricTechnical Insight

14 The New Standard for Milling
10

Global Customer Report

18 Short Cut to Productivity
20 A Cut Above
22 No Chip, No Bird Nesting
Service Feature

24 Bring Your Worn Tools
		 Back to Life

22

Product Pickup

26 PSTW 6-Corner Shoulder
		 Cutter, D-DAD Composite Drill
27 A-Tap Spiral Tap, AE-VMS Anti		 Vibration Carbide End Mill

18

4

OSG News

28 OSG Invests in Somta Tools in		 South Africa
29 In Memoriam: Teruhide		 Osawa, Chairman & CEO
Meet OSG

30 Employee Interview

SHAPE IT is a global cutting tool magazine published by OSG Corporation.
Publication Date: June 2017
Rights: Reproduction of the articles and photographs without permission is strictly prohibited.

14

20

OSG Corporation
International Headquarters
3-22 Honnogahara, Toyokawa,
Aichi 442-8543, Japan
Tel: (81) 533-82-1114
Fax: (81) 533-82-1132
www.osg.co.jp
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3

FEATURE

Metal

:
L
A
V
O
M
E
R
There’s a Robot for ThatIntelligent Industrial Robots for Better, Safer and More Mobile Manufacturing
Etsushi Imaizumi, OSG Corporation Engineering Manager

In reference to industrial robotic
technology used in manufacturing,
automation and transportsystem may immediately cometo mind. Industrial robots areautomated, programmable andhighly sophisticated. With rapid
technological advances, industrial
robots today are not only used fortransport, pick and place, but canalso weld, paint, assemble, pack,palletize, label, conduct inspection,and more.
Industrial robots used in the
manufacturing sector are designed
to help improve efficiency, safety
4

SHAPE ITand quality of work. Since industrial
robots are capable of movement
on two or more axes, they canprovide greater flexibility in termsof motion range and function incomparison to human personnel.
In addition, industrial robots
have limited downtime, safetyconcerns, and less floor spacerequirement than large computer
numerical control (CNC) systems.
Moreover, robotic systems can be
programmed and reprogrammed
to fulfill specific needs that are
repeatable, making them a flexible
yet reliable manufacturing solution.

INDUSTRY 4.0

and the Evolution of Automation
The manufacturing sector has recently
entered a new era known as Industry
4.0, driven by cyber physical systems,
the internet of things (IoT) and cloudcomputing. In Industry 4.0, automation
has advanced one step further to not
only replace human workers on theassembly lines, but to also provide
connectivity to a large amount of data,
problem-solving capability and otherhighly optimized intelligent support.
Industrial robotic technology is a part ofthe driving force behind the evolutionof automation and promotes thecomputerization of manufacturing. With
the integration of big data and remotemonitoring, manufacturing process canbe efficiently evaluated and improvedfor better work quality and cost savings.

METAL-REMOVAL
RobotsAt the center stage of Industry 4.0, moreis being expected from robotic systems,
and the recent trend has geared
toward a new specialty – cutting. Many
industrial robots today can perform
a wide variety of cutting for material
removal applications, such as grinding,finishing and polishing, deburring,waterjet cutting, laser and plasma
cutting, ultrasonic cutting, trimming androutering, just to name a few.

Fanuc’s M-10iA is a
six-axis multi-joint
small payload handling
intelligent robot. The
small robot weighs 130
kg but provides 10 kg
payload with the highest
wrist moments and inertia
in its class. It is designed
to provide optimal solutions
for machine tending, material
handling, assembly, picking andpacking, material removal, testingand sampling, and dispensing.

HOW IT WORKS
Multi-Axis Robots

Multi-axis robots can be adapted formachining processes such as milling anddrilling. Just like any type of automation,
programming is required to help guidethe robot along the area to be machined.
To begin, a cutting tool has to be
attached to the end of the robot with ahigh-speed routing spindle. Once thesetup has been completed these robots
can potentially create more quality parts
per hour than CNC systems as they areable to change parts and tools more
quickly and easily.

Material-removal robots, however, havetheir limitations. Rigidity, hardness ofmaterial and precision requirements are
key factors in metal-cutting applications.
Due to the construction of multi-axis
robots, which are composed of a seriesof linked joints, they often lack the
rigidity required for tight-tolerancemachining. The lack of rigidity limits theamount of force the robot can exert ona part thus, up until recently, materialremoval robots have only been able toprocess soft materials such as plastics.
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5

FEATURE [cont.]

APPLICATION OF
METAL-REMOVAL ROBOTS
in Aerospace Manufacturing

In the past decade, great strides havebeen made in material-removal robotic
technology. A number of industrial
robot manufacturers have successfully
developed sturdy serial-link robots
capable of applying the required
force for high-accuracy machining
for materials such as carbon fiber
reinforced polymer (CFRP).

OSG’s D-DAD is a diamond coateddouble angle drill designed to excel
in composite materials with stable
tool life.

In the past, aluminum alloyand stainless steel have been
widely utilized in commercial
aircraft applications dueto their good casting
characteristics. However,unlike aluminum alloy,
CFRP does not oxidize. By
replacing aluminum alloy
with CFRP, parts will become
more durable and aircraft fuelconsumption can be significantly
reduced. CFRP is a corrosion-resistant,
stiff, and strong material composed of
mixtures of fiber. Machining CFRP often
involves a high degree of difficulty
because of its multilayer property.
Finding consistency is difficult due tothe various types of CFRP (ex. crossdirectional, unidirectional, etc.) in

ENTRY

6

SHAPE ITthe market and the requirement ofvarying tolerances and delaminating
issues. CFRP manufacturing requires
a high degree of flexibility, and thelatest industrial robots are able to fulfill
such a requirement. As a result, theusage of metal-removal robots has
significantly increased for the automatedmanufacturing process of wide-bodycommercial airliners.
In the construction of aircraft many
parts are required to be machined by
cutting tools in order to connect thevarious sections and components. To
automate the manufacturing process,rails are installed within the aircraft
body once the floor beams and frames
have been assembled. Industrial
robots are then placed on the rails tomaneuver back and forth to work on
fuselage panels including the sides
and the ceiling with their exceptionalmotion range capability. For maximum
efficiency, the robots often work inpairs handling different operations.
With improved rigidity, precision andflexibility, industrial robots have becomea cost-effective option for aerospace
manufacturers to automate production.

EXIT

COLLABORATION
Between Machine Builder and Cutting Tool Manufacturer

Fanuc Corporation, one of the world’s
largest manufacturers of industrial
robots, is among the few that offer
metal-removal robotic solutions thatare capable of machining composites.
Fanuc’s core business domains include
the manufacturing and sales of FA
products such as CNC systems, industrial
robots and small machining centers.
It was the first private company tosucceed in the development of NC’s
and servomechanism in Japan. Ever
since this success in 1956, Fanuc has
consistently pursed automation infactories. In terms of industrial robots,
Fanuc offers a comprehensive lineup
to cover a wide spectrum of operations
such as loading and unloading ofmachine parts, welding, palletizing,
painting, assembling, deburring, etc.
Fanuc’s industrial robots are equippedwith powerful software that enables
them to diagnose, to trouble-shoot,and to continue learning to improve
productivity. Their products are wellknown for reliability and ease of use.

Today, Fanuc has bases in 257 locationsin 45 countries throughout the globe tooffer solutions to minimize downtime
in factories all over the world. This year,
Fanuc announced the sales of the FIELD(Fanuc Intelligent Edge Link & Drive)
system to further promote unmanned
factory using the latest loT and AI
technologies.
At the 2016 Japan International Machine
Tool Fair (JIMTOF), Fanuc collaborated
with OSG Corporation to display
their latest metal-removal robotic
technology. A manufacturer called NSK
Nakanishi was also instrumental in thiscollaboration in securing spindles for
mounting the robot and the cutting tool.
The tool used for cutting the composites
was OSG’s D-DAD diamond coateddouble angle drill. This combination
has successfully demonstrated cutting
results with low cutting resistance,
which allowed the Fanuc robot to cut
CFRP even with OSG standard cutting
tool items with exceptional hole quality.

Rena Matsukawa from Fanuc’s robot businessdivision makes adjustments to the M-10iA at thestand of OSG before the opening of the 2016
Japan International Machine Tool Fair (JIMTOF) on
November 17, 2016 at the Tokyo Big Sight, Japan.

The collaboration drew great interest
from visitors at the exhibition. Many
manufacturers have stopped by to ask
questions regarding the technology.
Despite the benefits metal-removal
robots could bring, adaptation in Japanis slow due to the various constraints
involved. Implementing new technology
often is a challenge especially for small
and midsize enterprises. Aside from theupfront equipment cost, job routine has
to be altered. The transfer of knowledge
must also take place from the oldoperation to the new process, which
can be seen as an investment risk froma management standpoint. In order forsmall and midsize companies to executethe technology migration, the costmust be clearly justified on the basis ofsavings over time.
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7

FEATURE [cont.]

THE FUTURE OF
METAL-REMOVAL ROBOTS
To further accelerate and promote
Industry 4.0, government involvement
may be required in the form of
incentives such as rebates. Fromthe standpoint of industrial robot
technology, additional evolution is also
required. Currently, no industrial robot
has yet to be able to consistently andsuccessfully machine aluminumand steels, which are common materials
used in manufacturing due to their low
cost and high tensile strength properties.
Due to steel’s toughness, rigidity must
be enhanced in the design of material8

SHAPE ITremoval robots in order to exert therequired force while maintaining
precision. Improvements in clamping
technology, such as increasing the
responsiveness and strength of theclamp, can overcome the nature of therobot’s serial-link structure. In addition,
software improvement can also help
further enhance rigidity and accuracy.
With enhanced analytic capability, theindustrial robot will be able to evaluate
processes to make required adjustment
during cutting, such as reducing the
cutting distance by moving closer to theworkpiece to improve rigidity.

THE ROLE OF CUTTING TOOLS
help create a thin protector for the tool
to prevent chipping without increasing
thickness thus without reducing
sharpness.

In addition to the design of industrial
robot and programming, cutting tools
used for the metal-removal robots mustalso continue to evolve. Because seriallink robots tend to lack rigidity requiredfor high precision cutting, the cutting
tool must be sharp to minimize cutting
resistance. Cutting tools play a vitalrole for high precision metal-removal
robots. Sharpness in the cutting edge
is required for low cutting resistance.
At the same time, too much sharpness
can cause the cutting edge to chipeasily. The engineering team at OSG iscontinuously researching and testing
new tool geometry that can achieve theideal balance between sharpness anddurability for metal-removal robots. In
addition to tool geometry, coating of the
cutting tool can also be a determinant in
the machining of hard materials. Coating
technology such as Nano coating canPaired with the right tooling,
advanced robotic systems can offer
manufacturers the ability to easily
manage and optimize machining
processes, reducing the need for
expensive, large and specialized
multi-axis CNC machines. Intelligent
mass production is not far fromthe future. Once technology further
matures, robotic systems designed formetal-cutting applications will be able
to better support physical workers intheir increasingly complex work withflexible solutions, revolutionizing theway of manufacturing.

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9

FEATURE

Shifting Gear to Electric
Growth of electric vehicles accelerates trend of smaller, more
lightweight and efficient auto parts
Chunhui Xu, OSG Shanghai

Interest for electric vehicles (EVs) has surged significantly in the past couple ofdecades. In addition to lower long-term costs and the reduction of ecologicalfootprint, many car buyers are drawn to the latest cutting-edge technology ofEVs, which have greatly contributed to their rising popularity. With increasing
market demand, a new wave of electric cars is expected to be released frommajor automakers around the globe. The promotion of EVs, however, isnothing short of challenge. Battery life, repair and replacement costs of EVs
10

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are enough to put off many potential buyers. Moreover, the resale value ofEVs, hybrids, plug-in hybrids are significantly less than traditional automobileson the market, which also heavily influences a buyer’s choice. Last but notleast, charging stations are few in number in comparison to gas stations,making EVs an unrealistic choice for many. In order to aggressively promotecleaner and more energy efficiency transportation, government incentives are
essential.
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11

FEATURE [cont.]

ENERGY VEHICLES
in China

as time goes by. Furthermore, in order
In China, the world’s largest automotive
to accelerate growth in the sector, themarket, the government is mandating
Chinese government will continue tomore new energy vehicles to help
reduce the severity of air pollution.
encourage research and development,
Battery electric cars, plugand invest in necessary
in hybrids and fuel-cell...China aims to have at infrastructures, such ascars all fall within the
charging stations andleast one in every five charging piles.
category of new energy
vehicles. China is one ofcars sold in the country
the world’s top sellers
Energy Efficient
to be a new energyof environment-friendly
Scroll Compressor
China’s increasing
vehicles since 2015.
vehicle by 2025.
demand for new
According to government
energyvehicleshas become one of theplans, China aims to have at least one
driving
forcesbehindthe developmentin every five cars sold in the country toofgreater
efficiency
autoparts. The
be a new energy vehicle by 2025. To
scrollcompressorisamong
one of thereach its target, Chinese policymakers
components.
A
scrollcompressorisare requiring automakers’ sales ofadeviceusedforcompressing
air.
Itbattery electric or plug-in hybrid toiscommonlyusedasanautomobile
constitute approximately 8 percent ofsupercharger and as a vacuum pump.
their total sales in the country by 2018,
and plans to gradually increase the ratio
The latest models of scroll compressors
12

SHAPE ITare designed with lighter weight
and fast speed capability to reduceengine load for maximum efficiency.
They are also engineered to operatesmoothly to reduce noise and vibration.
Made primarily of aluminum, a scroll
compressor is composed of an orbiting
scroll and fixed scroll, which serve as
a compression unit. Each of the scroll
has end plates and wrapped scroll
blades, and a unit that drives theorbiting scroll through the crankshaft.
The orbiting scroll and fixed scroll are
key components for the process ofgas compression. In order for themto interact harmoniously, very tighttolerances are required, where the depthof tooth, the wall thickness and toothtype vortex line should be identical insize.

TAILOREDAPPLICATIONSOLUTIONSACHIEVING STABILITY
and Superior Surface Finish with
Custom Tooling

From OSG

OSG was recently approached by amanufacturer of orbiting scroll in China(whose name cannot be disclosed due
to confidentiality reasons). The materialof the workpiece is aluminum alloy(DL4032). The customer was seeking
cutting tool solutions to further improve
the stability of the machining process aswell as the surface finish of their orbital
scroll and fixed scroll. The workpiecehas a height of 12.9 mm and a thicknessof 3 mm. High accuracy is required forthe part, with a permissible toleranceof +/- 0.01, depth parallelism of 0.02,
perpendicularity of 0.02, roughness
within Ra 0.8, and R-angle of 5.25 mm.
The customer was using a Japanesebrand machining center and a highprecision thermal expansion shank(HSKA50) for the processing.
The customer had requested a 6-flute,
10 mm dia. end mill, and asked the
OSG engineering team to customize
the rest of the tool specifications. Basedon past experience, the diameter ofthe finishing machine tool accounts
for approximately 70 percent of theminimum of R-angle. After a careful
evaluation of the application, OSG
proposed a custom tool with a cutting
length of 15 mm, overall length of 70
mm, clamp length of 42 mm, andwith coolant holes for internal
coolant capability.

0.05 mm, and a radial depth of cut of
0.05 mm. Using 10 percent coolant, withthe customized end mill’s coolant holes,
the cooling effect was evident. Tested
repeatedly, the custom end mill was able
to demonstrate consistent performanceand a superior surface finish between
Ra 0.5 and Ra 0.6 that surpassed thecustomer’s expectation and required
tolerances.
The automotive industry has been
evolving rapidly in recent years throughnew discovery of materials, technologies,
and the rising concern to conserve
energy. To accommodate more
complex machining, custom tooling
can offer an additional solution to
manufacturers seeking maximum result.
OSG will continue to use its experience,technical expertise and creativity tohelp manufacturers develop compact,
lightweight and highly efficient products
to contribute to the growth of energy
vehicles and a more environmentallyfriendly transportation
system.

OSG not only supplies powerfulstandard cutting tools for
manufacturing, but also provides
tailored application solutions to help
clients facilitate better processing
with higher efficiency and longer
durability based on their specificneeds. For many years, OSG has
offered its cutting tool expertiseand application solutions for scroll
compressor manufacturers.

The parameter of the cutting
condition was set at a cutting
speed of 250 m/min, a feed per
tooth of 0.0125 mm, an axial
depth of cut of

From left to right: OSG
custom tools HSK solid
PCD cutter and PCD
reamer.
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13

TECHNICAL INSIGHT

The New Standard for Milling
Next Generation AE-VMS Anti-Vibration Carbide End Mill
Ikuo Takikawa, OSG Corporation Applications Engineer (End Mill Development Division)

The AE-VMS anti-vibration carbide end mill is the latest addition to OSG’s milling tool
lineup. It is a next generation end mill series designed to attain an all new level of
milling efficiency coupled with superb finish quality suitable for a variety of milling
applications.
In the past, OSG has developed end mills based on specific application needs. As
machining requirements evolved over time, the need for versatile milling solutions
has become increasingly vital. As a result, the AE-VMS development project was
introduced to create a new standard for milling solutions.
Enhancing processing efficiency was one of the key objectives of the AE-VMS
development project, which could lead to various cost savings due to machining time
reduction. An additional focus was to ensure high quality surface finish.
OSG has accumulated a tremendous amount of data over the years and has analyzed
in detail the performance of existing products versus other competing products inthe market. This data and customer feedback are the fuels to innovation such as the
AE-VMS series.
14

SHAPE ITINNOVATION
from Trial & Error

The hardest part of the development
process was to add originality to the
product. There were already a wide
variety of high efficiency end mills in
the market. It was a great challenge tocreate unique characteristics that candifferentiate the new end mill fromcompeting products. Consequently, theconcept of the AE-VMS focused on the
problem of burrs generated during metal
processing. Because many conventionalend mills have this problem, OSG’sdevelopment team spent many hours
seeking a new method to eliminate
burrs.
Addressing a new challenge means a
succession of failures. OSG’s productdevelopment team looked for the causeof the existing problem, developed
countermeasures, and solved them in a
step-by-step manner. To patiently repeat
this process is the work of productengineers. To succeed, each and every
challenge has to be addressed honestly
and earnestly.

Ikuo Takikawa, OSG Corporation Applications Engineer from the end milldevelopment division, is in charge of the development of the AE-VMS
anti-vibration carbide end mill.

The AE-VMS is the latest addition to OSG’s milling tool lineup,
designed to attain an all new level of milling efficiency coupledwith superb finish quality suitable for a variety of milling
applications.
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15

TECHNICAL INSIGHT [cont.]

With the addition of OSG’s original
DUARISE coating, tool life can beenhanced by its excellent lubricity,
superior friction-resistance and highoxidation temperature qualities. As
illustrated in figure 4, the AE-VMS is able
to consistently suppress cutting heatgeneration, resulting in stable surface
roughness, less tool wear and longer
tool life versus other competitor tools.
Moreover, the DUARISE coating’s multilayer construction minimizes thermal
cracks, allowing the AE-VMS to excel
even in water-soluble oil.
The AE-VMS is designed toaccommodate a wide range of milling
operations including slotting, side
milling, helical milling, contour milling
and ramping in stainless steel, cast iron,carbon steel, alloy steel and hardened
steel (up to 40 HRC). The cutting trial infigure 5 highlights the AE-VMS’ capability
to achieve superior surface finish withno vibration and minimal burrs evenin stainless steel. Tested repeatedly toguarantee consistent performance andquality even in difficult-to-machinematerials, the AE-VMS is the newstandard for milling.

（N） 1,400

■X

1,200

SHAPE IT■Z
■ Resultant

800

830N

740N

600
400
200
0

Competitor φ10

AE-VMS φ10

Figure 2

Unique Geometry for High Efficiency Milling
Unequal spacing of teeth and variable-lead geometry enables stable and highefficiency milling.
Variable Leads

Unequal Spacing Teeth

α1

α1≠α2

β2

β1

α2

β1≠β2

Figure 3

Stable Performance with an Overhang of L/D=4
The AE-VMS’ unique flute form with high rigidity and excellent chip evacuation
properties enables stable milling and the suppression of burrs.
■Stable performance even when the overhang length is L/D=4（N） 800
600

800

（800
N） 800600 600

400

400

400

400

200

200

200

200

0

0

-200

600

0

0

-200

-200

-200

-400

-400

-400

-400

-600

-600

-600

-600

-800

-800

-800

-800

1

1 2

2 3

3 4

4 5

-1,000 -1,000-1,200 -1,200

5 6

6

1

12

23

34

45

56

-1,000 -1,000Time (s)Time (s)AE-VMS φ1016■Y

10% Down

1,000

Cutting Resistance

As illustrated in figure 1, the AE-VMS’
sharp positive rake angle geometry
significantly reduces cutting force
to minimize tool wear and potential
damage to the workpiece even underaggressive cutting conditions. Cutting
vibration is minimized with the AE-VMS’
unequal spacing of teeth and variablelead geometry (figure 2). Furthermore,
its unique flute form helps facilitate
trouble-free chip evacuation to enablestable and consistent performance. As
depicted in figure 3, the AE-VMS is able
to achieve stable performance evenwhen the overhang length is L/D=4.
With the AE-VMS’ high tool rigidity, theoccurrence of burrs can be suppressed toensure high milling accuracy.

Low cutting force is achieved with the AE-VMS’ sharp positive rake angle
geometry.
■ 10% lower cutting force versus the competitors

Cutting ResistanceCutting Vibration & Burrs

10% Lower Cutting Force Versus the Competitors

Cutting Resistance

REDUCTION OF

Figure 1-1,200 -1,200

Time (s)Time (s)Competitor φ10

6

Figure 4

SUPPRESSED HEAT GENERATIONThe AE-VMS is able to consistently suppress cutting heat generation, resulting in stable surface roughness, less tool wear
and longer tool life.
AE-VMS

Tool

AE-VMS Ø6
φ6Work Material

SCM440Cutting Speed

0.08140m/min (7,500min-1)

140m/min（7,500min-1）

Cutting Speed

Feed Rate

1,800mm/min (0.06mm/t)

Feed Rate

1,800mm/min（0.06mm/t）

Depth of Cut

ap=9mm ae=1.2mm

ap=9mm • ae=1.2mm

Depth of Cut

Machine0.09

SCM440Work Material

Coolant（mm）0.1

0.06
0.05
0.04
0.03
0.02

Air Blow

Coolant

0.07
Flank Wear

Tool

0.01

Air Blow

Vertical Machining Center

0

0

11.2

22.4

44.8

89.6

134.4

156.8

179.2

（m）

Milling Length

MachineVertical Machining Center

AE-VMS

Competitor A

Competitor B

Figure 5

SUPERIOR SURFACE FINISH
In this cutting trial, the AE-VMS was able to demonstrate a superior surface finish with no vibration and minimal burrs.
Tool
Work Material

Tool

AE-VMS φ10

Work Material

Feed Rate

Feed Rate
Depth of Cut

Depth of Cut
Coolant
MachineCoolant
MachineM.R.R.

Ø10

Ø6

AE-VMS

Competitor End MillSUS316

SUS316

Cutting Speed
Cutting Speed

AE-VMS CompetitorCompetitor
φ1069m/min (2,200min-1)

69m/min（2,200min-1）

350mm/min (0.04mm/t)

ap=10mm
350mm/min（0.04mm/t）

ap=10mm

Water-Soluble

ap=5mm

Vertical Machining Center
Water-Soluble
35cm3/min

M.R.R.

ap=5mm

17.5cm3/min

Vertical Machining Center

35cm3/min

17.5cm3/min

SHAPE IT17

GLOBAL CUSTOMERREPORT

Molds in 58 HRC made of a thermoset. By employing the PHX-LN-DBT
long neck bull nose end mill, IKO Isidor Kurz Tool and Mold Making
was able to complete the project in their graphite machining center inaccordance to the desired quality and time requirement.

Short Cut to Productivity
3-Flute PHX Bull Nose End Mill Eliminates Polishing
Process with Enhanced Surface Quality
Magnus Hoyer, OSG Germany

It is a no-brainer that by employing the latest and greatest machinery, quality
and efficiency can be easily achieved. However, not all businesses can afford theinvestment, or may be limited by the number of machines they can invest in due
to various constraints. When IKO Isidor Kurz Werkzeug- und Formenbau (Tool andMold Making) was left with a graphite machining center to fulfill a mold orderinvolving work material in 58 HRC that would last for several years, they turned to
OSG’s PHX-LN-DBT for process improvement that would enable them to achieve thesame result as other high performance machining centers.

The PHX-LN-DBT is along neck bull nose end
mill series designed
to significantly reducemachining time required forroughing while improving
surface quality.
18

SHAPE ITIKO Isidor Kurz Tool and Mold Making
GmbH & Co. KG is a part of the Kurz
Group, which was founded in 1946 by
Isidor Kurz. Located in the Owingen
district of Haigerloch, Germany, thecompany is a supplier and manufacturerof customized components andassemblies for the automotive,
electronic, medical and consumer goods
industries. In addition to the tool andmold making division, the Kurz Groupalso owns Kurz Kunststoffe GmbH and
Kurz Plast Kft., which specialize in the
production of sophisticated plastics
components. Its tool and mold making

division currently employs just over
20 employees. Although small in
number, IKO Isidor Kurz Tool and Mold
Making takes pride in its products andmaintains high quality standards. The
company continuously invests in newtechnology and is always in sync withthe manufacturing industry’s changing
requirements.
IKO Isidor Kurz Tool and Mold Making
gained confidence in OSG’s milling
tools through attending one of its
workshops on the WXS end mill series
for nonferrous materials, mild steels

and hardened steels up to 50 HRC.
The workshop drew interest of the
management team at IKO Isidor Kurz
Tool and Mold Making because OSG wasable to successfully demonstrate themachining of hardened components on
a graphite machining center.
Although graphite machining centers
can offer great balance in terms ofspeed, accuracy and flexibility, its
performance is inferior to 5-axis
machining centers, especially for
the work of deep cavity molds or tallcore molds. To compensate, graphite
machining centers often have to slow
down feed rates to minimize chatterand prevent tool breakage. Achieving
the desired quality of surface finish inhardened materials can also present agreat challenge.
OSG’s WXS end mills had helped IKO
Isidor Kurz Tool and Mold Making
increase tool life by a factor of four
previously. With this tremendous
success, IKO Isidor Kurz Tool and Mold
Making decided to consult with theirtool distributor and OSG regarding theirlatest project involving the machiningof molds in 58 HRC made of a thermoset
in which the component must be
deformed by force. Due to the nature of
the material the mold has to be polishedin a very time consuming and costly
manner after finishing. At the time, thepolishing process required four weeks at
an estimate of €3,000 per component.
And thus, Klaus Winter, sales
representative at the Erich Klingseisen
KG, tooling distributor in Aldingen, wasconfronted with the request to eliminate
this expense.
“More specifically, the objective was toreach an Ra value at the surface that
reduces the polishing work of the entire
contour,” said Winter. “The request isunderstandable because it concerns a
total of six molds and approximately€18,000.”
After a careful evaluation of theapplication, the sales and engineering
department at OSG proposed the PHXLN-DBT 3-flute long neck bull noseend mill. The PHX-LN-DBT is a longneck bull nose end mill series designed
to significantly reduce machine timerequired for roughing while improving
surface quality. Its highly rigid 0.75D
short length of cut geometry enables
low resistance machining. Without aback taper, the PHX-LN-DBT’s peripheral
cutting edge is able to achieve flat
milling to improve accuracy in verticalwall milling. Moreover, the PHX-LNDBT’s strong helix angle ensures that thetool exhibits very low radial deviationto accommodate tight tolerance
requirement. Depending on machining
environment, the PHX-LN-DBT cancompletely eliminate the process ofsemi-roughing and semi-finishing,helping manufacturers drastically
improve their bottom line.
IKO Isidor Kurz Tool and Mold Making
started off on the mold using a 2-flute
cutter for the roughing process. A 2
mm diameter PHX-LN-DBT was thenused to produce the mirror surface.
The operation finished in a total run
time of 22 hours, including six hours forfinishing. The PHX-LN-DBT was used fora total of 18 hours, well above averagefor similar end mills.

is anything but optimal. It was inevitable
due to IKO Isidor Kurz Tool and Mold
Making’s circumstance. However, witha change of cutting tool, the burden of
the operation was relieved. Contrary to
general assertions that very good results
can only be achieved with an optimal
machining center, the PHX-LN-DBT
demonstrates that certain weaknesses
can be compensated easilyand quickly.

Thanks to its unique 3-flute geometry, the PHX-LNDBT can serve as a finishing tool. Further, the PHXLN-DBT’s strong helix angle ensures that the tool
exhibits very low radial deviation to accommodatetight tolerance requirement.

“The tool was changed after 18 hours
only for safety reasons because it could
have lasted longer,” said IKO Isidor
Kurz Tool and Mold Making Operations
Manager Gerd Kleinmann. “We reached
Rz 1.3 µm or Ra 0.16 µm and have thusachieved our goal. Thanks to the PHXLN-DBT’s third cutting edge, we alsoachieved measurable time savings.”
A 3-flute end mill with a diametersmaller than 1 mm is hardly available inthe market. Thanks to its unique 3-flute
geometry, the PHX-LN-DBT can serve
as a finishing tool. The cutter not onlyoffers increased surface quality andprocess reliability, it can also achieve thesame cutting speeds or feeds per tooth
while the feed rate can be increasedby 30 percent when compared with a
2-flute tool.
Traditionally, machining the 58 HRC
mold part on a graphite machine center
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GLOBAL CUSTOMERREPORT

A New Level of Productivity with PRC
Donna Gialo, OSG USA

also promoted greater demand for new vehicles. In order tokeep up with the increasing needs, U.S. auto manufactures
have been strict about meeting consumers’ time
constraints. Efficiency and productivity have become moreessential than ever before for both auto manufacturers andauto parts manufacturers.
Micro Technology is an auto part manufacturer locatedin Tullahoma, Tennessee. After years of experience asa machinist, the owner, Charlie Wright Sr. started thecompany in 1987 with just three mills, three lathes, oneradial arm drill and one band saw. Thirty years later, his son,Charlie Wright Jr., will inherit the company to continue toprovide precision machining and fabrication services to the
manufacturing industry.
From left, Micro Technology’s Shop Foreman Ted Pierce, General
Manager Charlie Wright, Jr., and Lead CNC Operator John Hargrove.

The U.S. auto sales rose for the seventh consecutive year in
2016. Autodata Corp. reported an auto sales of 17.55 million
in 2016, 0.4 percent higher than 2015. Low gas prices,
rising employment and low interest rates have contributed
to consumer confidence in the past year, according toReuters. The appetite for new technology – such as backup
cameras and automatic emergency braking systems, have

Micro Technology manufactures
various models of aluminumparts used to mount toautomotive engine
blocks to be roboticallytransported throughassembly lines.

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Micro Technology’s core service includes the manufacturingof parts that are used to mount to automotive engine
blocks to be robotically transported through assemblylines. They produce various models and quantities annually.
These parts are 2-part sets that are machined and thenassembled, which require additional time before they canbe shipped to the customers. While the soon to be owner,
Wright Jr., focuses on quality and accuracy of his products,
he also strives for improved efficiency and productivity. He
was in search for ways to reduce machining time to meetstrict time constrains of his customers, so he reached out tohis tooling agents DGI Supply and OSG’s district manager,
Philip Woody.
Micro Technology uses a HAAS VF-3 vertical machining
center with a CAT 40 taper tool holder. The part beingmachined is 6061 aluminum alloy and the tolerance
requirement is +/- 0.002” to achieve the precise geometry
and finish the company needs. Wright Jr. used to machine
the parts with a competitor face mill that ran at 3,000 rpm,
120 ipm with 1.25” axial and 1.2” radial depth of cut. He
wanted to improve productivity without sacrificing quality
and accuracy. Upon a careful evaluation of the application,
Woody recommended OSG’s Phoenix PRC indexable radiuscutter (EDP #7800404) with 12mm diameter aluminum
grade inserts (EDP# 7811013).

OSG’s Phoenix PRC radius cutter was
employed to help Micro Technology
improve machining efficiency andsurface quality on the various
models of aluminum parts
that they manufacture.

OSG’s Phoenix PRC radius cutter is a highly versatile seriesof button insert end mills and face mills for contour milling
applications. The PRC features an insert rotation notch
where the number of cutting edges per insert (4 or 8 edges)
can be selected by changing the depth of cut. Chip ejection
is improved with wide chip pocket geometry. Its large bodyrelief further supports 3-dimensional machining.
The PRC ran at 5,780 rpm and 345 ipm, surpassing speeds
and feeds of the competitor tool. Micro Technology wasable to reduce the machining time by approximately 25
minutes per part, achieving a 50-minute reduction per set.
In addition to the machining time, the company was able toimprove the surface finish with OSG’s PRC.
“This tool (the PRC) was extremely instrumental in achieving
our required tolerances and meeting delivery deadlines of
my customers,” said Wright Jr.
Wright Jr. is excited for his new journey as anowner with reliable tooling to support hisneeds to reach even greater heights.

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GLOBAL CUSTOMERREPORTNO

CHIP
BIRD NESTING

XPF Form Tap Eliminates Operation Disruption and Safety Risk
Valdir Lima, OSG Sulamericana

When you think of high hazard
industries, where people can easily
be injured or killed in their work
environment – what comes to mind
first? According to the Bureau of Labor
Statistics (BLS), construction, mining,transportation and manufacturing
rank top in the list. The manufacturingindustry in particular, often involves
the handling of complex machinery,large and heavy parts, sharp blades,
and the moving of components at highspeeds, all of which contribute to thehigh risk of work injuries. According to
the BLS, approximately 40 percent of
workplace injuries in manufacturing

From left, OSG Sales Technician
Valdir Lima, Valtra Applications
Engineer Jeferson Barreto andValtra Manufacturing Manager
Eduardo Bezerra. Valtra is amanufacturer of tractors andagricultural machinery. It isa worldwide brand of AGCO
Corporation.

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SHAPE IT

are associated with the contact ofobjects and is the number one cause of
injuries. Overexertion ranks second andconstitutes 24 percent of the total work
injuries based on a 2011 survey with
114,327 cases of incidents.
At Valtra Inc., in addition to providing
value-added services and solutions, thehealth and safety of its employees andcustomers are a top priority. Valtra, aworldwide brand of AGCO Corporation,
is a leading manufacturer and service
provider of agricultural tractors. Valtra
tractors are sold in over 75 countries
and are known for their reliability,

versatility, durability and Nordic roots.
Valtra tractors are designed to withstandthe harshest climates and deliver highperformance even in the toughest
working conditions.
Valtra manufacturers 24,000 individually
tailored tractors each year and employs
approximately 2,100 employees
worldwide. Valtra enjoys a growing
reputation in South America and isserving the region from its Mogi das
Cruzes, São Paulo state-of-the-art facility
with approximate 140,832 square metersof production floor and 930 employees.

In the production of fuel tanks in SAE
1020 steel, where holes are required tobe threaded, Valtra was encountering
tap breakage due to the formation of
bird nesting, in which cut chips ejectedduring operation would wrap aroundthe workpiece, quickly disrupting thetool path. These fuel tanks are madefor tractors of small, medium and large
sizes. Valtra has been producing theseparts for more than 20 years. There are
35 blind holes at a depth of 34mm per
workpiece with a tolerance requirementof 6HX.
Valtra was using a HSSE M16 DIN 376
TiCN coated spiral fluted tap with a
45-degree helix to thread the partwith welding points near the threads.
When the problem arises, the machine
would have to be stopped, which
delays production time and is costly tothe company. Moreover, the materialof the workpiece is malleable and theformation of the spiral chip was causinga safety risk to its employees as the
problem requires manual removal of
the tool and cut chips. When other tool
management providers failed to improve
the situation, Valtra’s applications
engineer Jeferson Barreto contacted
OSG.
Instead of using a spiral fluted tap, OSG
proposed the HSS-Co M16 DIN 376 S-XPF
forming tap with V coating. Initially,
Valtra was hesitant because all thecompetitors have already tried forming
taps with no success. However, theXPF won confidence by demonstrating
its ability to perfectly thread external
hardened weld points and hardenedmaterials. The XPF is uniquely
engineered with a low-torque design
to facilitate longer life at faster speeds.
Its V coating also enables extreme wear
resistance. Engineered to generate up
to 50 percent less torque versus otherforming taps, the XPF is capable oftapping materials up to 35 HRC and sizes
up to M45 in diameter.
During the trial, both the competitor tap
and the XPF were set at a cutting speedof 20m/min, 398 rpm, at a feed of 796
mm/min. Success was measured by tool

From left, OSG Sales Technician Valdir Lima and Valtra
Applications Engineer Jeferson Barreto inspect the condition of the
XPF forming tap used for threading fuel tanks in SAE 1020 steel.

wear and stability. The XPF completed
10 tanks in the first day of production,
without wear marks or high torqueproblems. The test continued for about ayear, with weekly follow-up procedures
observing all aspects including torque,quality and tool life that were approved
by Valtra’s quality control division. The
XPF finished the tests with the M16 andM12 sizes range with tool life surpassing
the competitor record of 50 tanks to
350 tanks, which is seven times the tool
life. The competitor tool also had to be
removed frequently for chip removal;
while the XPF maintained excellent
thread quality throughout. In addition
to the significant gain in tool life, theheadache of tool breakage and bird
nesting were completely eliminated.
“The technical support offered by OSG
helped us discover a new effective
solution in our process,” said Valtra
Applications Engineer Jeferson Barreto.
“In addition to the cost benefit, thesafety of our employees is a priority for
AGCO, and this partnership has allowed
us to improve and guarantee a more
profitable and safe process.”

Top: Prior to the XPF forming tap, Valtra was using
a cut tap to thread their fuel tanks in SAE 1020 steel
and was troubled by bird nesting problems.
Middle: After implementing the XPF forming tap
Valtra was able to improve productivity as well as
employee safety.
Bottom: The fuel tanks of Valtra’s tractors require
the threading of 35 blind holes per part at a depthof 34 mm in SAE 1020 steel.
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SERVICE FEATURE

Bring Your Worn Tools
Back to Life
Precision Tool Reconditioning Services
in Southeast Asia
Victor Wong, OSG Asia

The primary benefit of tool reconditioning is obvious:
reduction in overall tooling costs.

Although many shops regrind their own drills, few shops
have given thought to regrinding high performance drills
and end mills, even though substantial cost savings can beobtained. These efforts not only save customers thousandsof dollars each year, but are also environmentally friendly
and sustainable.
As one of the world leaders in metalworking cutting tools,
OSG has the unique ability to rejuvenate used tools to
like-new condition. The OSG Reconditioning Division inSoutheast Asia has the capability to regrind and recoat
carbide drills, end mills, HSS drills, reamers and taps. We
can also apply modifications and create custom toolingon request.
Reconditioning Solutions for Other Manufacturers’ ToolingUtilizing know-how cultivated over the years, OSG canrestore other manufacturers’ tooling to print. To begin,contact your nearest OSG sales representative to set up an
evaluation appointment. OSG’s representative will evaluateeach of your applications before sending the tools off forreconditioning.

24

SHAPE ITOSG Tool Reconditioning& Coating Services
VietnamThailand

Malaysia

Indonesia

OSG Tool Reconditioning & Coating Service Centers in Southeast Asia

OSG currently has four tool reconditioning facilities in southeast Asia, two of which offer coating services.

VietnamIndonesia

3/F, 561 Kim Ma Street,
Ba Dinh District Hanoi, Vietnam

Ruko Podium, Blok A23 & A25, Jl.Mataram, Lippo Cikarang,
Bekasi, Jawa Barat 17550, Indonesia

Tel: (84) 4-37672857
Fax: (84) 4-3762856
Regrind Services: drills, end mills, reamers and PCD tools
Coating Services: FX, TiN, AlCrn

Tel: (62) 21-2940-6625
Fax: (62) 21-2940-6420
Regrind Services: drills, end mills, reamers and taps
Coating Services: WXL, WDL

Malaysia

ThailandS-11-07 Level 11 First Subang, Jalan SS15/4G,
Subang Jaya, 47500, Malaysia

128 Moo 9, Wellgrow Industrial Estate, Bangna-trad Road,
Tambol Bangwua, Amphur, Bangpakong, Chachoengsao,
24180, Thailand

Tel: (60) 3-5611-7415
Fax: (60) 3-5611-7496
Regrind Services: standard and special forming tools

Tel: (66) 38-989-035
Fax: (66) 38-989-154
Regrind Services: drills, end mills and dies

For a full listing of OSG tool reconditioning facilities worldwide, please visit www.osg.co.jp/en.
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25

PRODUCT PICKUPOSG PHOENIX® PSTW
6-Corner Shoulder Cutter Series

The OSG Phoenix PSTW is a 6-corner shoulder
cutter series designed for high efficiency heavy
milling. The cutter features a high rigidity
and positive rake angle geometry with strong
chattering resistance to enable effective
processing of long overhang length applications.
The PSTW employs six double-sided 6-corner(90°) inserts with a maximum 12mm depthof cut and chip pocket uniquely designed forheavy machining. The insert’s economical
3-corner per side specification and flat cuttingedge geometry allow this series toachieve excellent surface finish andmaximum efficiency.

Four application-based inserts are available toaccommodate a variety of machining needs,
such as low-resistance machining, generalsteel milling, intermitted machining, cast ironmachining and the machining of super-alloy andother difficult-to-machine materials.

A-Tap (Carbide)

High Performance Carbide Tap Series for Cast Iron and Aluminum Alloy

Developed in line with the core concept of
the A-Tap series with superior chip evacuation
capability, the carbide edition of the A-Tap isdesigned to excel in cast iron and aluminumalloy threading applications. This series’ oil holespecification is enlarged to enable 1.3 times thecoolant flow versus other conventional products
for improved chip evacuation in high-speed
processing. The carbide A-Tap is made of ultrafine grain carbide with high rigidity to prevent
tool breakage and is applied with the FX coating
to increase wear resistance. This series is available
in spiral flute and straight flute with internal
coolant capability.

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D-DAD

High-Helix, Double-Angle Drill for Composite Materials

The D-DAD is a diamond-coated, high-helix,
double-angle drill. The combination of sharpness,
low-resistance design and outstanding diamondcoating technology offers excellent exit holequality and stable tool life in CFRP drilling
applications. OSG’s ultra-fine diamond coating
has a maximum diamond grain size diameter of
2μm. This strictly controlled diameter allows thecoating to be super smooth and extremely sharp,
which is ideal for preventing delamination in
CFRP.

AE-VMS

Next Generation Anti-Vibration Carbide End Mill

The AE-VMS is one of OSG’s latest innovations
designed to attain an all new level of milling
efficiency coupled with superb finish quality
suitable for a variety of milling applications,
including slotting, side milling, helical milling,
contour milling and ramping in stainless steel,cast iron, carbon steel, alloy steel and hardened
steel (up to 40 HRC).

the addition of OSG’s original DUARISE coating,tool life can be enhanced by its excellent lubricity,
superior friction-resistance and high oxidation
temperature qualities. The AE-VMS is available inboth square and radius styles.

The AE-VMS’ sharp positive rake angle geometry
significantly reduces cutting force to minimize
tool wear and potential damage to the workpieceeven under aggressive cutting conditions.
Cutting vibration is minimized with the AE-VMS’
unequal spacing of teeth and variable-leadgeometry. Furthermore, its unique flute form
helps facilitate trouble-free chip evacuation to
enable stable and consistent performance. With
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OSG NEWS

About SOMTA Tools

Top: From left, OSG Managing Director Bobby
Osawa and Somta Tools Managing Director Allan
Conolly prepare for the ribbon cutting ceremony.
Left: Somta employees celebrate the newpartnership by holding a luncheon and ribbon
cutting ceremony.

OSG Invests
in Somta
Tools inSouth Africa
Africa’s Largest
Manufacturer ofRound Cutting Tools

Earlier this year OSG
acquired a majority
stake holding in Somta
Tools, Africa’s largest
manufacturer of round
cutting tools. With the
new investment, OSG
now has a presence on
every continent andwill be able to directly
serve the African market.
Somta Tools in return
will gain access to OSG’s
immense technologies
and expertise to further
improve manufacturing
process, technicalcapabilities and qualityof tooling, providing
greater values to its
customers.

Established in 1954, Somta Tools
is a manufacturer and supplierof drills, reamers, end mills,
bore cutters, threading tools,
toolbits, custom tools and surface
coatings. Its production facility in
Pietermaritzburg manufactures
7,000 standard items and 3,000
made-to-order items to serve local
markets and export to markets inover 70 countries worldwide. Somta
Tools currently employs over 400
employees operating from offices
and manufacturing facilities laidout over 3 hectares. The company
is driven by a culture of service
excellence and holds high quality
standard supported by an ISO 9002
certification achieved in 1991 andISO 9001 achieved in 2003 and2008.

An aerial view ofSomta Tools’ facility in
Pietermaritzburg. Somta
Tools currently employs
over 400 employees
operating from offices
and manufacturing
facilities laid out over 3
hectares.

SOMTA TOOLS (OSG Group Company)
290-294 Moses Mabhida (Edendale) Road
Pietermaritzburg, KwaZulu-Natal, 3201
Tel: +27 33 355 6600
www.somta.co.za

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I N

M E M O R IAM

Teruhide “Terry” Osawa
1938 - 2016

Teruhide “Terry” Osawa made OSG
grow into the global company weknow today, under the principleof ‘Global Presence.’ Throughout
his tenure at OSG, Terry had
been instrumental in the global
expansion of the company.
Terry established OSG’s very firstsubsidiary in the United States in
1968. Since then, the company
has built a production, sales
and technical support network
spanning 33 countries, creating a
global network capable of meetingthe needs of customers worldwide.
Many of Terry’s policies were
innovative and at times
unexpected especially in the earlydays of the cutting tool industry.

Nonetheless, these unique ‘Osawa
values’ have eventually taken rootin OSG, became the ‘OSG values’
and a part of the corporate culture.
Terry emphasized greatly on theimportance of communication
within the workplace. Throughout
his career, Terry always interactedwith people with a smile, andthis became the OSG corporate
culture. In inheriting what is leftof the company after the loss of
our Chairman, we will continue tocontribute to the advancementof the manufacturing industry
and society through innovativetechnology and superior quality
products. This is what we can giveback to him in his memory.

Academics:
B.S. in Economics fromWaseda University
Career:1961: Joined OSG Grinding Co., Ltd.
1968: Opened new subsidiary in
USA and became President of
OSG Tap & Die, Inc. (OSG USA)
1970: Began manufacturing andsales of HSS end mills
1977: Became President of
OSG MFG. Company(now OSG Corporation)

1980: Began manufacturing andsales of carbide end mills
1984: Began manufacturing andsales of drills
1992: Became President of
OSG Corporation
2007: Became President and CEOof OSG Corporation

President and CEO of OSG Corporation Teruhide Osawa passed
away on September 20, 2016, at the age of 78. A farewell
ceremony was held at the OSG Academy in Toyokawa, Aichi,
Japan on November 1, 2016. Approximately 2,000 guests
attended the ceremony.

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29

MEET OSG

OSG Around the WorldSHEENA LI
Employee Interview
OSG Corporation was founded in 1938,
more than 78 years ago. Today OSG holds
the No. 1 position in the Japanese cutting
tool market as well as a top-ranking
position globally, with a production,
sales and technical network spanning
33 countries. Our commitment toinnovation, services, total solutions andout-of-the-box thinking has contributed
to our immense success today. However,
without our employees, none of it would
be possible. We truly believe that ouremployees are one of the greatest assetsof the company. In this section, we will
introduce our team members fromaround the world.

Sheena Li
Company Location:
TaiwanPosition:International Trading
Specialist
Joined OSG:
2011
Motto:“Life is too short to waste,
yet too long to compromise.”
Left: Sheena celebrates her birthday
at the OSG Taiho sales headquarters
in Kaohsiung.
30

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Tell Us About Your Work & Experience at OSG:
I majored in Business Administration attasks. From time to time I would
the National Sun Yet-Sen University from travel overseas for exhibitions, market
2007 to 2010. After graduation, I taught
development and customer after-sales
children English at a language school
services. Customer communication is atfor a short period of time until joining
the heart of the OSG brand. My role at
OSG in March 2011. The cutting tool
OSG is to be the key link between our
industry was completely foreign to me
customers and our internal departmentsin the beginning. However, thanks to the – to ensure that customer needs are
Sheena and her team from Taiwan meet withcolleagues at OSG India to discuss market
support of my colleagues I have gained
heard and fulfilled.
development.
a great deal of passion and knowledge
in this industry over the years. Work at
What is unique about the Taiwan division at OSG?
OSG is now more than just a job, butrather a career with goals to be fulfilled
Our employees are what makes OSG Taiho so unique. We have the most sincere
for life.
and energetic attitude toward our customers and suppliers; within the company the
At OSG Taiho I am in charge of markets
in India, the United States, Canada andRussia, taking care of customer inquiries,
orders, shipments, and all other relevant

relationship between supervisors, subordinates and colleagues is always harmonious.
Conflicts do arise from time to time, but outside the office we are more like a big family.
At OSG Taiho there are many company sponsored events that give us opportunities tobond and to communicate, which helps make us a stronger team.

What is your favorite
OSG tool?

Above: Sheena makes a stop at the OSG India
office. From time to time she would travel
overseas for exhibitions, market development
and customer after-sales services.

Nut taps are my favorite OSG tools. OSG
Taiho specializes in the production ofnut taps and we have the largest market
share in Taiwan. I also feel that nut
taps say a lot about the essence of OSG
Taiho. Although nut taps do not require
the most advanced manufacturing
technique, they are manufactured
according to the standard of OSG thatguarantees consistent tool life andperformance, which is critical for helping
our customers reach their manufacturing
goals.

Left: Sheena (center back row) and hercolleagues from OSG Taiho pose for a
photograph at a shopping center in Kaohsiung.
Left: On her day off Sheena enjoys spendingtime reading at the local coffee shop.

OSG high performance nut taps for steels
and stainless steels.

How do you spend time on your day off?
When I am not working, I enjoy spending some quiet time reading at the local coffee
shop, or take up a spontaneous trip with friends. I also enjoy hiking, trying out new
restaurants and attending exhibitions and lectures in the area.
SHAPE IT31

AE-VMSThe New Standard for Milling
Engineered to attain an all new level of
milling efficiency coupled with superb
finish quality suitable for a varietyof milling applications and materials,
including hardened steel up to 40 HRC.

Scan for details.