March 10, 2021(Translation)
Company name: West Japan Railway Company
President: Kazuaki Hasegawa
Code number: 9021 Stock listing: Tokyo Stock Exchange, First Section
For further information, please contact: Jun Fukushima, GeneralManager, Corporate Communications Department
Telephone: +81-6-6375-8889

Notice Regarding Partial Change to Shareholder Benefit System

West Japan Railway Company (“JR-West”) has introduced a shareholder benefit system with theobjective of deepening shareholders’ understanding of the Company’s business operations. Withconsideration for usage results, JR-West will implement changes in order to promote increased use byshareholders. To that end, the Company will change the standards for the issuance of “JR West Group
Shareholder Benefit Discount Coupons.”

Description

1. Details of system change
The issuance standards for “JR West Group Shareholder Benefit Discount Coupons” will bechanged as described in the accompanying document.
2. Timing of system change
The change will be applied from the Shareholder Benefit Discount Coupons sent to shareholders
recorded in the final shareholders’ register as of March 31, 2021. (These coupons are scheduled tobe sent in late May 2021.)(Reference) For railway benefit coupons (including additional portions related to continuousshareholding) and Kyoto Railway Museum benefit coupons, there will be no change to thecurrent standard for the number of coupons that are sent.
End(Accompanying document)
Before change
JR-West Hotels
Number ofshares held

Accommodation(30% discount)

Restaurant(10% discount)

VIA INN

Hiroshima Diamond
Hotel

Accommodation Accommodation Restaurant(Shareholder
benefit charge)

100 shares

1 coupon2 coupons

1 coupon

200 shares

2 coupons

4 coupons

2 coupons

300 shares

3 coupons

6 coupons

3 coupons

400 shares

4 coupons8 coupons

4 coupons

500 shares

5 coupons

10 coupons

5 coupons

600 shares

6 coupons

12 coupons

6 coupons

700 shares

7 coupons

14 coupons

7 coupons

800 shares

8 coupons

16 coupons

8 coupons

900 shares

9 coupons

18 coupons

9 coupons

1,000 shares

10 coupons

20 coupons

10 coupons

NipponTravelAgencyStation car
rentalParking lot

TravelCar rental(5%, 3%discount)(20% discount)1 coupon3 coupons

NipponTravelAgencyStation car
rentalTravelCar rental

West Japan Railway Isetan
Restaurant, cafe,

Photography studio,

Beauty salon

Rental clothing(10% discount)(10% discount)(1 hourextension)

Restaurant, cafe
3 coupons
Beauty salon
3 coupons

Photography studio1 coupon
Rental clothing
1 coupon

6 coupons

Shopping(30% discount) (10% discount) (10% discount)3coupons

1 coupon2 coupons

6coupons
9coupons
12coupons
15
coupons18
coupons21
coupons24
coupons27
coupons30
coupons

1,100 –
10,000 shares

15 coupons

30 coupons

15 coupons45
coupons

10,100 –19,900 shares

20 coupons

40 coupons

20 coupons

60
coupons

20,000 – shares

25 coupons

50 coupons

25 coupons75
coupons

Restaurant, cafe
6 couponsPhotography studio
2 coupons

Beauty salon
6 coupons

Rental clothing
2 coupons

12 coupons

After change
JR-West Hotels
Number ofshares heldAccommodation(30% discount)

100 – shares(Same for all levelsof shareholding)

3 coupons

Restaurant(10% discount)

6 coupons

VIA INN

Hiroshima Diamond
Hotel

Accommodation Accommodation RestaurantWest Japan Railway Isetan
Restaurant, cafe,

Photography studio,

Beauty salon

Rental clothing(10% discount)(10% discount)

Restaurant, cafe
3 coupons

Photography studio1 coupon

Beauty salon
3 coupons

Rental clothing
1 couponShopping(Shareholder
benefit charge)(30% discount) (10% discount) (10% discount)3 coupons

1 coupon 2 coupons(no change) (no change)

9coupons

Parking lot(1 hour extension) (5%, 3% discount) (20% discount)

6 coupons

1 coupon(no change)

3 coupons(no change)