END-USER LICENSE AGREEMENT
Last update: July 16, 2024

IF YOU DOWNLOAD, UPLOAD, PROVIDE CONSENT IN SPECIAL FORMS, BEGIN
PARTICIPATING IN THE GAME PROCESS, OR USE OUR PRODUCTS OTHERWISE, YOU
CONFIRM THAT YOU HAVE FULLY READ, UNDERSTOOD, AND UNCONDITIONALLY ACCEPTTHE LICENSE AGREEMENT BELOW, AGREE TO OBSERVE AND HAVE RESPONSIBILITY FORVIOLATION OF THE SAME.
This license agreement (the “Agreement”) with any integral parts thereof, including the Privacy Policy,
constitutes a contract between CarX Technologies LLC (“CarX Technologies”, “we”) and you or yourlegal representative (the “User”, “you”).
If you do not accept the Agreement fully or partially and/or any future version еhereof, you should
immediately stop using our Games, Website, or CarX Store (collectively – the “Products”).

MINORS
You may accept the terms of the Agreement and use our Products only if you are already 18 (eighteen)years old or have reached the age of legal capacity under the laws of your country.
If you have not reached the age of legal capacity, please consult your parents or other legal
representatives for help before using our Products. By continuing to use our Products, you certify thatyour parent or legal representative has reviewed and agreed to the terms of the Agreement on yourbehalf.
To the extent permitted by law, CarX Technologies is not responsible for any actions that may becommitted by minors without the permission of their parents or legal representatives.

PARENTS (LEGAL REPRESENTATIVES)
If you, as a parent or other legal representative, learn that your child has accepted the terms of theAgreement without your consent, please contact us (for example, by email at support@carx-tech.com or
by filling out a special form on the CarX Store).
We encourage you to monitor your children’s play sessions and web activity, and to review parental
control options that we and/or the Platforms may provide: for example, to restrict children’s access to
the Games.
Any use of the Products by minors is the responsibility of their parents or legal representatives.

WARNINGS BEFORE THE GAME
The disparity between gameplay and reality warning. For entertainment purposes, the Games may
feature extreme driving scenes. Please don’t try to do this in real life.
Potentially inappropriate content warning. Our Games include features for User communication (onlinechat) and provide the ability for Users to create their own artistic content in the Games (User-Generated
Content). These messages or content may be viewable by other Users in the Games.
CarX Technologies doesn’t perform moderation functions and is not responsible for User-Generated
Content, but makes every possible effort to hide and/or remove content that violates your rights and/or
does not comply with the law and the Agreement.
CarX Technologies cannot warrant that any potentially inappropriate content will be promptly removed
or hidden from other Users. By using our Games and accepting the Agreement, you acknowledge andagree that you may encounter materials that may be inappropriate or offensive to you. CarX
Technologies is not responsible for such materials.
If you encounter inappropriate content in our Games, please let us know by email at
support@carx-tech.com or by filling out a special form on the CarX Store.
Potential health hazards warning. The Games may contain dramatically occurring vivid, photosensitive
imagery that could potentially cause adverse feelings in a player of any age, regardless of healthcondition. Negative symptoms may include, for instance, dizziness, impaired or blurred vision, eye or
facial nerve twitching, trembling hands or feet, disorientation, confusion or loss of consciousness, andseizures. Stop playing immediately if you experience any of these symptoms.
CarX Technologies also asks that you follow standard health and safety precautions, such as taking atleast 15 minute breaks every hour and staying a reasonable distance from the screen in a well-lit
environment.

ABOUT USCarX Technologies Limited Liability Company
INN [tax identification number]: 7702408097
Registered address: 9 Godovikova St., building 17, room 4, Moscow, 129085, Russia
Email: support@carx-tech.com

DEFINITIONS−

Account – an account voluntarily created by the User using the Device and owned by CarX
Technologies.

−

CarX Store – a website accessible at https://carx-store.com, through which the User can purchase
the Games and In-Game Objects.

−

Device – a device from which you use our Products. Devices include mobile devices, tablets,
personal computers, consoles, etc.

−

In-Game Objects – virtual in-game values, including in-game currency, Licensed Content, skins, drift
boxes, fuel, bodykits, liveries, tracks and other virtual objects that may be available for purchase in
the Game and/or CarX Store both on a paid basis and as a reward for certain activity of the User.

−

Game − a game developed and published by CarX Technologies or another publisher, regardless of
the Platform on which it is distributed or the Devices for which it is developed.

−

Licensed Content − digital content created by third parties for which CarX Technologies possess
licensee rights to use in the Games, including tracks, music, trademarks, etc.

−

Platform – an online store through which the Game is provided to the User. The Platforms include,in particular:●

mobile app stores Google Play, App Store, Huawei App Gallery, etc.;●

stores of PC versions of the Game: Steam; VK Play, Epic Game Store, HeyBox;●

stores of console versions of the Game: PlayStation Store, Nintendo eShop, Xbox GamesStore.

This list can be changed from time to time.
−

Privacy Policy – an integral part of this Agreement. It describes how we at CarX Technologies
process Users’ data. You can always find the current version of the Privacy Policy athttps://carx-online.com/ru/carx-technologies-privacy-policy or https://carx-store.com/ru/privacy.

−

Subscription – a period of access to the Games or premium sections of the Games, provided
subject to periodic payments made by the User.
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−Support Service – the department of CarX Technologies charged with providing consulting andtechnical support to Users on various issues related to the functioning of the Products.

−

The terms “acquires”, “receives”, “buys”, “purchase” and similar terms are used throughout theAgreement solely as a conditional designation: they mean a non-exclusive license to use theGames and/or In-Game Objects.

−

User-Generated Content (UGC) – digital content created by the User in connection with the use of
the Game within its permitted functionality. May include any informational and in-game materials,
including, but not limited to, texts, graphics, mods, tracks, customized stickers for virtual cars,
vinyls, tuning and other materials related to the Game, as well as messages in online chat withother Users and Streams.

−

Website – a website accessible at https://carx-online.com.

1. Scope of the Agreement
1.1.

Product license. Upon acceptance of the terms of the Agreement, CarX Technologies
grants the User the right to use the Products in their current version under a non-exclusive
worldwide license during the term of the Agreement for personal (non-commercial)purposes to the extent and in the manner specified in the Agreement.

1.2.

Licensed content. With respect to the Licensed Content within the Products, CarX
Technologies grants a non-exclusive worldwide sub-license during the term of theAgreement in accordance with the terms of the license agreement with the rights holdersof the Licensed Content. The terms of the Agreement shall apply to the Licensed Content
to the same extent as to our Products.

2. Terms and Conditions of Product Use
2.1.

License fee. The rights to use the Products, including Games and In-Game Objects and/or
their additional features, may be provided to a User free of charge or for a fee (either fixed
or in as a Subscription). To determine the available option, please refer to the Game pageon your chosen Platform, the relevant section in the Game menu, or the CarX Store.
The amount of the license fee in all cases is determined by CarX Technologies unilaterally
and may be changed at any time without prior approval, consent, or notice to the User.

2.2.

“Purchase” of rights. The User understands that the terms “buy”, “purchase”, “receive”, and“acquire”, and similar terms are used in the meaning specified in the Definitions section of
the Agreement and imply granting the User a non-exclusive license to the Products under
the terms of the Agreement.

2.3.

Gambling. The Games and In-Game Objects are not gambling, games for money, contests,
or bets. The User warrants that they purchase the Games and In-Game Objects solely on
their own initiative and will.

2.4.

Access to Products. CarX Technologies may grant you access to the Products or their fullfunctionality under certain conditions, such as acceptance of this Agreement, the Privacy
Policy, consent to the use of mandatory cookies, etc.
CarX Technologies additionally may terminate or restrict your access to the Products at
any time in the manner and under the terms of the Agreement.

page 3 of 18

3. Games
3.1.

Scope of User Rights to the GameThe User may use the Game within the following limits:
3.1.1.

Play the Game by downloading it to the Device.

3.1.2.

Use the Game for entertainment personal (non-commercial) purposes, within
which the User may, if the functionality of a specific Game allows and this does
not violate the requirements of the Agreement:
3.1.2.1. Create and delete an Account.
3.1.2.2. Install and uninstall the Game.
3.1.2.3. Purchase a non-exclusive license for In-Game Object and use them.
3.1.2.4. Utilize the Licensed Content available to the User.
3.1.2.5. Use the Game’s features, including saving game progress, online chat,multiplayer, etc.
3.1.2.6. Create, upload and reproduce User-Generated Content.
3.1.2.7. Organize and/or participate in eSports tournaments and other eventsusing the Games.
3.1.2.8. Use the Support Service.

3.2.

Terms of Use of the Games
3.2.1.

Age rating. Our Games have a certain age rating, which is indicated on the pageof this Game on the Platform.
Unless otherwise specified, In-Game Objects have the same age rating as theGame.

3.2.2.

Multiplayer mode. Our Games have a multiplayer mode feature. This feature may
be available both for free and for a fee (including by Subscription) depending on
the Game and the Platform. For full access to the functionality of Games in
multiplayer mode, the User must have a stable Internet connection.
CarX Technologies is not responsible for any issues with using the Games arisingfrom Internet connection issues.

3.2.3.

Game progress. Our Games have a function for saving and managing gameprogress across different Devices. This function may be available only if you
provide the data necessary for managing progress.

3.2.4.

Online chats. Some Games have an online chat function, allowing Users tocommunicate with each other. CarX Technologies does not disclose the real
names of Users (we do not collect such information in the Games) but showsnicknames of interlocutors to each other. We strongly encourage you to use polite
language in online chats.

3.2.5.

Advertising. Some of our Games have the function of viewing advertisements.
This function can be disabled by the User at any time, including by purchasing
In-Game Objects (for example, in some Games, purchasing drift boxes disables
ads between races).
When viewing ads, you may see links to third-party websites or applications.
Please note that we do not control the data collection processes of suchwebsites or applications.
page 4 of 18

3.2.6.

No cheats. CarX Technologies is committed to fair play and prohibits the use byUsers of software designed to unfairly gain advantages in the Games over other
Users (“cheats”).
By accepting the Agreement, you agree not to use and not to facilitate the use ofcheats by other Users in the Games. CarX Technologies has the right to use
technical means of protection to counter such behavior. You also agree that you
will not directly or indirectly interfere with the operation of such technicalprotection means.

3.3.

In-Game Objects
3.3.1.

License to In-Game Objects. The User may in addition to the Game and under theterms of the Agreement, purchase the right to use In-Game Objects.
Some In-Game Objects may be available to the User free of charge (including as areward for reaching a certain level), for a fee (either fixed or as a Subscription) or
as a reward for viewing ads.

3.3.2.

In-Game Objects make part of the Game. The User is entitled to use In-Game
Objects only as part of the Game itself, under the terms and within the limits set
by CarX Technologies in the Agreement.

3.3.3.

In-Game Objects are not subject to exchange. Any amount of In-Game Objects,
including in-game currency (e.g. “a million gold coins”) does not correspond tothe credit balance in real currency or its equivalent. In-Game Objects themselves
have no monetary value and cannot be exchanged by Users for real money, goods
or services.

3.3.4.

Expenses. You are solely responsible for the costs of purchasing equipment,
access to the Internet, and other expenses, including possible fees for making
payments related to the receipt and use of Games and In-Game Objects.

3.3.5.

Authorized partners. You may purchase In-Game Objects only from us or our
authorized partners.
Transactions involving In-Game Objects between Game Users are prohibited,
except where such functionality is explicitly provided in the Game. CarX
Technologies reserves the right to take all available measures to prevent
unauthorized transactions involving In-Game Objects, including blocking
Accounts.

3.3.6.

Restrictions. We may limit the total number of In-Game Objects that may bepurchased at any one time and/or held by one User in aggregate without paymentof any compensation.
We also reserve the right at any time and without any liability to monitor, regulate,modify or remove in whole or in part any In-Game Objects, as well as
User-Generated, Licensed and any other content and objects, including thosealready available to you in the Games.

3.3.7.

Account deletion or blocking. If CarX Technologies blocks or deletes yourAccount in accordance with the Agreement, you may lose all In-Game Objects aswell as User-Generated, Licensed, and any other content and objects.
If you have an active Subscription at the time of Account deletion or blocking, it
may be terminated immediately and will not automatically renew in the future.
In all the above cases, CarX Technologies shall have no obligation to compensate
for your losses, damages, or to provide any refunds.
page 5 of 18

3.4.

3.3.8.

Terms of Platforms. Depending on the Platform through which you acquired
access to the Game, any In-Game Objects may be subject to the Platforms’ user
agreements and terms of use. If you are unsure about the scope of your rights,
you should contact the Platform or our Support Service before making apurchase.

3.3.9.

Finality of Purchases. All purchases of In-Game Objects are final andnon-refundable, non-transferable, and non-exchangeable, including in cases
where additional digital content (DLC) purchased by the User duplicates In-Game
Objects either in whole or in part.

Usage Restrictions
A User may not, independently or with the involvement of third parties:
3.4.1.

Access or modify the source code of the Games in any way.

3.4.2.

Create similar software products and/or services using the Games and theirelements, perform reverse engineering, decompile, or otherwise programmaticallymodify the Games as a whole or in parts.

3.4.3.

User modifications. If the terms of use of the Platform allow for the creation ofuser modifications to the Game, users may not distribute the Game with user
modifications either for a fee or free of charge.

3.4.4.

Use cheats, including developing, distributing or using any software (SW) tocreate cheats, as well as use hacking programs, bots or other programs thatprovide unfair advantages in the Game.

3.4.5.

Alter the “Authors” section: by removing or otherwise modifying trademark andcopyright notices or any other rights included in the Games.

3.4.6.

Violate the scope of license rights to the Products: it is prohibited to use theProducts and any parts thereof, including In-Game Objects and Licensed Content,
names, images of cars, tracks, characters, texts, audio and video materials of theGames, or any other intellectual property of CarX Technologies and its licensors
contained in the Games, for commercial purposes or in violation of theAgreement.

3.4.7.

Distribute Products, In-Game Objects, including Licensed content and (or) otherintellectual property of CarX Technologies and third parties used in the Games,
without our written permission.

3.4.8.

Sell or transfer the Account to other Users.

3.4.9.

Translate and/or localize the Games in whole or in part without the writtenconsent of CarX Technologies.

3.4.10.

Use malware: upload or transmit malware, including SW containing viruses,
corrupted files, data, or any other similar SW or elements thereof that may harmthe operation of the Games.

3.4.11.

Provide knowingly false information to us or our Support Service.

3.4.12.

Exploit errors or other unintended features of the Games, or make changes thatmay provide additional advantages in the Games not intended by us, or engage inother actions that may cause harm or discomfort to other Users.

3.4.13.

Violate the law, including any illegal (e.g. fraudulent) activity, violate any
applicable laws or regulations, the Agreement, or encourage or facilitate any
illegal activity (e.g. add inappropriate UGC, insult others in online chat, etc.).
page 6 of 18

3.5.

Rules of Conduct in the Games
3.5.1.

General. CarX Technologies responsibly treats the content of the Games andexpects Users to behave responsibly. CarX Technologies asks that you adhere to
the rules to ensure safe user experience. Below there is a list of actions
prohibited in our Games. Doing so may result in temporary or permanenttermination of your access to our Games and, as a result, termination of theAgreement.

3.5.2.

Activities prohibited in our Games. These prohibitions apply, among other things,
to the choice of nickname, team name, room name and avatar, the content ofUser-Generated Content, chat messages and Streams (online video broadcasts of
the Game on the Internet).
Prohibited activities shall include actions that:
3.5.2.1. Violate the law or the Agreement, or may suggest actions that
potentially violate the law or the Agreement.
3.5.2.2. Contain profanity in any language, including in modified or abbreviatedform, as well as explicit or implicit allusions to such profanity.
3.5.2.3. Use inappropriate language or content, including obscene, vulgar,
hateful, racist, sexist, or unethical and/or otherwise offensive to other
Users or other persons or groups.
3.5.2.4. Contain sexual references of an erotic or pornographic nature orcontain threats or actions that may be regarded as sexual harassment.
3.5.2.5. Express hostile sentiments on any grounds, or justify, support and/or
promote extremism, terrorism, fascism, etc.
3.5.2.6. Cause religious, social or political hostility and/or may lead to any
disagreements on these topics.
3.5.2.7. Are intended to insult, discredit, or slander any person.
3.5.2.8. Violate any applicable laws, in particular infringe on the intellectual
property of CarX Technologies, licensors of CarX Technologies inrelation to the Licensed Content or any other third parties, including
rights to copyright items, trademarks, trade secrets, etc.
3.5.2.9. Contain inappropriate links: to websites containing viruses, phishingpages, or implement other types of fraudulent links and schemes.
3.5.2.10. Are advertising, flooding, spam, including advertising or promoting
drugs and resources containing such information.
3.5.2.11. Use of other people’s names, including well-known trade names,
trademarks, logos, and other intellectual property of third parties. These
cases include the illegal use of the name of another User, employee orpartner of CarX Technologies for the purpose of impersonating them,This list is provided as an example and is not limited to the prohibitions listed
above. CarX Technologies reserves the right to change and supplement this list
unilaterally.

3.5.3.

Content restrictions. We value freedom of speech and expression, but we arecompelled to restrict content that violates the above rules. CarX Technologies
reserves the right to decide whether any content or actions of Users comply with
the Agreement.
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CarX Technologies, at its sole discretion, may remove such content, including
User statements and messages in the online chat, and unilaterally suspend
and/or terminate the Agreement with the relevant user without prior notice.
3.5.4.

Consideration of violations. CarX Technologies reserves the right to review eachspecific case of violation of rules of the Game separately and take any action it
deems necessary, at its sole discretion.
If you see something in our Games that you believe violates the Agreement,
please let us know by email at support@carx-tech.com or by filling out a special
form on the CarX Store.

3.6.

User-Generated Content
3.6.1.

General rules. Our Games allow the creation of User-Generated Content. This can
include new content or content based on existing materials, the rights to which
may belong to CarX Technologies, our licensors, and/or other third parties.

3.6.2.

License for User-Generated Content. By accepting the Agreement, you confirm
that in the event of creating UGC, you grant us a non-exclusive, irrevocable,
worldwide license for the entire duration of the exclusive rights to all UGC you
produce.
Under the terms of this license, CarX Technologies may use the UGC you create,with or without author attribution. However, by accepting the Agreement, you
authorize CarX Technologies to use UGC anonymously without attribution.
CarX Technologies also may modify, reproduce, distribute, transmit to third
parties, publicly display (including on the Internet), use in advertising andmarketing materials, adapt, create derivative works, translate, show to third
parties, and prohibit third parties from unauthorized use of your UGC without any
compensation to you.
By publishing UGC, you also grant other Users the right to use, adapt, and publish
your UGC within the functionality provided by the Game.

3.6.3.

Third-Party software. UGC may be created using third-party software. In suchcases, the User warrants to CarX Technologies that they have all necessary rights
to use and transfer this software within the Game to other Users.

3.6.4.

Third-Party websites and online services. If our Games allow you to create UGC
by interacting with other websites or online services, you agree to comply with
their terms of use without reservation and are solely responsible for any
violations of such terms.
CarX Technologies is not responsible for the content of the above websites oronline services, does not support them and is not responsible for theirfunctionality.
You agree to hold CarX Technologies harmless for any direct or indirect losses
resulting from your failure to comply with the terms of use of third-party websites
or online services.

3.6.5.

Quality. CarX Technologies is not responsible for the quality of UGC and any
future changes in its quality, including the loss of UGC during creation, use,
and/or infringement of third-party intellectual property rights.

4. Website
page 8 of 18

4.1.

4.2.

Scope of User rights to the Website. The User may use the Website within the following
limits:4.1.1.
Access the Website and use its functionality.
4.1.2.

View and distribute (without modification) information contained on the Website,
provided that such use of information is solely for non-commercial purposes andsubject to the preservation of all copyrights, related rights, rights to trademarks,and other notices of possession of intellectual property rights of CarX
Technologies.

4.1.3.

Use the Support Services.

Restrictions. Restrictions set forth in clauses 5.5.2-5.5.7 regarding the CarX Store shallalso apply to the use of the Website.

5. CarX Store
5.1.

5.2.

Scope of User license rights on the CarX Store. The User may use the CarX Store within
the following limits:
5.1.1.

Create and delete an account.

5.1.2.

Access the CarX Store and use its functionality.

5.1.3.

View and distribute (without modification) information contained on the CarXStore, provided that such use of information is solely for non-commercial purposesand subject to the preservation of all copyrights, related rights, rights totrademarks, and other notices of possession of intellectual property rights of CarX
Technologies.

5.1.4.

Purchase a non-exclusive license for Games and In-Game Objects within the scope
established by the Agreement and at the prices set in the CarX Store.

5.1.5.

Use the Support Services.

User account. To use the full functionality of the CarX Store, the User may create an
account, specifically by completing the registration form available on the CarX Store.
CarX Technologies may confirm the creation of a CarX Store account by sending a
notification to the User’s email address.
The User’s account belongs to CarX Technologies and is intended for personal(non-commercial) use. The User is not permitted to share, provide access to, alienate, orotherwise transfer the account to third parties.

5.3.

User game profile. To purchase some In-Game Objects on the CarX Store, you may need toprovide certain information from your in-game profile – this is necessary for us to provide
you with the In-Game Objects.
When making purchases on the CarX Store, you are fully responsible for the accuracy of theprovided information.

5.4.

Security breach. If the User becomes aware of or reasonably suspects any security breach,
including, without limitation, any loss, theft, or unauthorized disclosure of account data, theUser must immediately notify CarX Technologies and change the login information.
Without such timely notification, CarX Technologies cannot guarantee the security of using
the CarX Store.

5.5.

Restrictions. In addition to the restrictions set forth in the Agreement, the User is also
prohibited from:page 9 of 18

5.6.

5.5.1.

Using another User’s account without permission from CarX Technologies, inparticular logging into an account registered by another User.

5.5.2.

Hacking the CarX Store, including distributing, using, or intentionally obtaining any
account access information of another User and/or links to third-party resources
containing such information.

5.5.3.

Using malware, including uploading, transmitting, or otherwise distributing
software containing viruses, corrupted files or data, or any other similar software orelements that may disrupt the operation of the CarX Store and/or Devices of other
Users.

5.5.4.

Providing knowingly false information when contacting our Support Service.

5.5.5.

Accessing or modifying the source code of the CarX Store in any way.

5.5.6.

Creating similar software products and/or services using the CarX Store and its
elements, performing reverse engineering, decompiling, or otherwise copying or
modifying the CarX Store as a whole or in parts.

5.5.7.

Violating the law, including encouraging, committing, or facilitating any illegal (e.g.,
fraudulent) activities that may result in false payments on the CarX Store, as wellas using the CarX Store in a way that violates any applicable laws, regulations, or
the Agreement.

Rewards. The CarX Store may provide privileges, gifts, or rewards for Users performing
certain actions (such as registering on the CarX Store, purchasing In-Game Objects, viewing
advertisements, etc.).
You understand and agree that these privileges, gifts, or rewards are not gambling, games
for money, contests, or bets and are provided by us solely to reward you for performing
certain actions.
We reserve the right, at our discretion, to add, remove, or modify privileges, gifts, or rewards
at any time, as well as requirements for the actions that they are provided for. This does notwarrant the provision of privileges, gifts, or rewards to every User and remains the exclusive
right of CarX Technologies.

5.7.

Promotional events. If we decide to hold a contest, game, lottery, or other similar event,conditioned upon the purchase of our Games or other goods (promotional event), we willdevelop the relevant regulation for such an event.

6. Terms of Payments and Refunds
6.1.

User representations. Purchase of Games, Subscriptions and In-Game Objects is made at
the User’s own discretion.
All purchases made using the User’s Device (if you provide our Support Service withinformation to that effect it) are deemed to be made by you personally, regardless of who
initiated the purchase using the Device.
CarX Technologies encourages you to set a password for in-game purchases in your Device
settings to avoid “accidental” purchases.

6.2.

Authorized refunds. Refunds cannot be made directly by CarX Technologies. To request arefund for the purchase of In-Game Objects or a Subscription, the User should contact the
Platforms or payment services depending on where the purchase was made.
6.2.1.

Purchase on the Platforms. CarX Technologies does not administer the monetarytransactions of the Platforms. All purchases are made through the payment
instruments of the Platforms and are subject to the terms of the Platforms.
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6.2.2.

6.3.

Purchase on the CarX Store. All purchases in the CarX Store are made throughpayment system operators (payment services) and are subject to their terms.
Please contact the Platform or such payment service for a refund.

Exchange rate. The CarX Store or other resources may indicate the price in different
currencies. You, as a User, agree that when paying through certain payment systems, theiroperators may apply an exchange rate that differs from the rate of CarX Technologies.
Therefore, when paying, you accept and agree to the final cost of the Game and/or In-Game
Objects.

6.4.

Additional fees. Please note that in certain cases, payment system operators (payment
services) may charge their own fees in addition to the cost of Games, Subscriptions, and
In-Game Objects.

6.5.

Consequences of refunds. If you have contacted the Platform or payment service operator
and received a refund for purchases, CarX Technologies reserves the right, at its sole
discretion, to:●remove from your Account the In-Game Objects purchased with the refundedamount;●terminate the Subscription;●suspend access to your Account and/or the Game if refunds, in our opinion, occur
regularly and/or for fraudulent purposes.

7. Penalties for violation of the Agreement
7.1.

List of Penalties. You agree that your use of the Products must comply with the Agreement.
In addition to other consequences provided for in the Agreement, we may apply to you,among other things, the following sanctions:●remove User-Generated Content that violates the terms of the Agreement;●

temporarily or permanently suspend access to all or some Accounts and otheraccounts, Games and/or their functions;●change and/or remove any In-Game Objects (including in-game currency, stickers,
liveries, etc.) that may be associated with your Account;●reset and/or change your game progress and (or) any of your game advantages and(or) privileges.

Penalties may be imposed without prior notice.
7.2.

Terms of penalties. The decision on the application and duration of penalties will be madeby us at our sole discretion.

7.3.

Support Service. To find out the reasons and duration of the imposed penalties, pleasecontact the Support Service by email support@carx-tech.com or via a special form on the
CarX Store.

7.4.

Law enforcement agencies. If your actions contain signs of an offense or elements of acrime, CarX Technologies may transfer the relevant information to law enforcement
agencies.

8. Rules of the Support Service
8.1.

Methods of submitting requests. To contact the Support Service, Users can use email or a
special form on the CarX Store.
page 11 of 18

8.2.

Personal data. The Support Service employees process your personal data under the termsof the Privacy Policy. If you have a question regarding the processing of personal data or
you want to revoke your consent to their processing, the Support Service will be glad tohelp you.

8.3.

Authority of the Support Service. The Support Service registers and reviews User requests,
provides advisory and technical assistance on issues related to Account maintenance,
security, game mechanics, payments, and handling User complaints and suggestions. The
Support Service may also to apply to Users the measures of responsibility and penalties
provided for by the Agreement, in particular upon identifying illegal actions, violation of theterms and restrictions of the Agreement, including, but not limited to, those in clause 8.4.

8.4.

Rules of requesting. When contacting the Support Service, Users must:
8.4.1.

Avoid insults, as well as threats, provocations, spam, fraud and other unfair
actions.

8.4.2.

Provide complete and accurate information about their issue so that the Support
Service can respond quickly and effectively.

8.4.3.

Formulate the request in an understandable form so that the Support Service cancorrectly understand the essence of the issue and offer the most suitable solution.

The rules set out in this section are not exhaustive and may not cover all possible
violations. Therefore, the decision to impose sanctions on Users is solely at the discretionof the Support Service.
8.5.

Denial of support. We reserve the right not to respond to User requests if they are written inan aggressive, provocative and (or) other unacceptable form.
We may also block access to various functions of the Game and/or the User’s account. We
take such measures to ensure order and protect the interests of other Users and Support
Service staff.

8.6.

Appealing Support Service decisions. You have the right to appeal decisions made by the
Support Service if you consider them unfair or incorrect.
To do this, you must submit a request to the Support Service with an explanation of thereason for your disagreement. Requests will be reviewed carefully and fairly, and based on
the results of the review you will receive a response explaining the decision.

8.7.

Protection from other Users’ actions. Users affected by unfair actions of other Users(violation of the Agreement, offensive or aggressive behavior, etc.) have the right toprotection.
To do this, contact the Support Service and provide evidence of the User’s violation of yourrights, the terms of the Agreement, or the rights of third parties.

8.8.

Account deletion. You can delete your Account and/or CarX Store account at any time bycontacting the Support Service by email support@carx-tech.com or by filling out a special
form on the CarX Store.

9. General Rules for Holding eSports Tournaments
9.1.

General. eSports tournaments (or series of tournaments) in relation to the Games may beorganized either by CarX Technologies or by third parties. Third party tournament
organizers are required to comply with the Agreement.

9.2.

Unofficial tournaments. Tournaments may be held without the prior written consent of
CarX Technologies only if they are held for non-commercial purposes and do not involve
third parties as sponsors.
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Tournaments held without the prior written consent of CarX Technologies cannot be
considered “official” tournaments for the Games and cannot receive official support from
CarX Technologies, nor use the intellectual property of CarX Technologies, including but
not limited to trademarks, logos, names and other designations of the Games.
Organizers of unofficial tournaments are prohibited from taking actions that may mislead
participants and any other third parties regarding the unofficial status of the tournament
and the availability of support from CarX Technologies.
CarX Technologies is not responsible for any actions of organizers of unofficial
tournaments held without prior written consent of CarX Technologies.
9.3.

Official tournaments. Upon receipt of written consent from CarX Technologies, thetournament organizer is granted a revocable, royalty-free, non-exclusive license to use theGames within the country where the tournament is held and for the duration of thetournament, strictly within the scope and purpose the tournament.

9.4.

Tournament rules. The tournament organizer must independently develop the tournament
rules, including the rules of banning, payment of cash prizes (if any), technicalrequirements, and other necessary conditions and agree them with CarX Technologies
before the tournament begins.
The tournament organizer is responsible for ensuring that participants and commentatorsof the tournament broadcasts comply with the following rules and requirements:

9.5.

9.4.1.

Minimum age of participants. Tournament participants must meet the minimum
age requirement in the tournament permitted by applicable law and, if necessary,obtain consent from the participants’ legal representatives.

9.4.2.

Licensed versions. Tournament participants are required to use only licensed
versions of the Games.

9.4.3.

Cheats. Participants are prohibited from creating and/or using in the Games,
including as part of participation in tournaments, any cheats, bots, other programs,
technical and/or other means that can alter the gameplay.

9.4.4.

Device specifications and system requirements. Tournament participants are
required to use Devices with specifications higher than the minimum system
requirements set for specific CarX Technologies Games as described on therespective Game pages on the Platforms.

9.4.5.

Name. The names of the racing cars used by tournament participants must matchthe names of the cars used in the Game. For identification purposes, the use ofpilot numbers and car colors is allowed.

Prohibitions. Tournament participants are prohibited from, under penalty of disqualification:
9.5.1.

Violating the rules of the Agreement, including the code of conduct in the Games.

9.5.2.

Making negative comments or remarks about the Games, CarX Technologies, its
partners and employees, other Users, the gaming industry, and games from otherdevelopers.

9.5.3.

Engaging in illegal activities: using the tournament to organize fraudulent and/or
other illegal activities unrelated to eSports.

9.5.4.

Intentionally providing or attempting to provide false information to CarX
Technologies or the tournament organizer about their age, or providing or
attempting to provide invalid consent from a legal representative.

9.5.5.

Using “Superuser” rights (Root rights) on the Device, participating in a match fromthe Device with such rights enabled.
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The prohibitions listed in this section are not exhaustive and may not cover all possible
violations. Therefore, the decision to disqualify a participant is at the discretion of thetournament organizer or CarX Technologies.
9.6.

Employee participation prohibition. Employees of the tournament organizer or sponsor(and any of their subsidiaries) holding the current tournament are not allowed to register as
participants, unless otherwise specified by the tournament rules.

9.7.

Personal data. The organizer must ensure that they obtain legal consents for theprocessing of personal data from tournament participants or their legal representatives andprovide such consents to CarX Technologies within 3 working days after the tournament
ends.

9.8.

Compliance monitoring. In case of any violations of the above rules and/or the Agreementby participants, the tournament organizer is required to prevent admission of suchparticipants to the tournament, and if the violation occurs after admission, to disqualify, i.e.
exclude the violating participant from the tournament.

9.9.

Sponsorship requirements. Tournament organizers, participants and teams are prohibitedfrom receiving sponsorship support from entities involved in illegal activities, alcohol,
tobacco or drug use, pornography or any other activity targeted exclusively at adults.

9.10. Tax agent. The tournament organizer is required to act as a tax agent when awarding cash
prizes, if permitted by applicable law.
9.11. Revocation of official status. If a tournament organizer untimely or improperly performs
their obligations, engages in or attempts fraud, or violates the rules of the Agreement, CarX
Technologies reserves the right to revoke official status of such a tournament at any time,and deprive the organizer of the opportunity to host future tournaments and receive support
from CarX Technologies.
Any decision made does not preclude CarX Technologies from recovering additional
compensation from the organizer or other liable parties for any incurred losses, including
lost profits, and/or pursuing other legal remedies.

10. CARX TECHNOLOGIES’ DISCLAIMER
10.1. “As Is”. Our Games are complex multimedia products that have taken many hours ofdevelopment. Nevertheless, any product of this level may encounter technical difficulties.
IN THIS REGARD, THE PRODUCTS AND ALL COMPONENTS CONTAINED THEREIN ARE
PROVIDED TO YOU ON AN “AS IS” BASIS, AND CARX TECHNOLOGIES MAKES NO
WARRANTY OR REPRESENTATION THAT THEY WILL BE PROVIDED UNINTERRUPTED,TIMELY, OR FREE OF “CRASHES” OR ERRORS.
10.2. Service interruption. There may be instances where our Products, In-Game Objects, as wellas third-party services used in our Products may be unavailable for technical or otherreasons, including termination of the Agreement between the User and CarX Technologies.
CarX Technologies shall have no forms of responsibility for this and shall be released fromall claims and demands related to the restriction of access to the Products, including claims
for compensation of license fees for the rights to use the Games or In-Game Objects,
except as expressly provided for by the Agreement or applicable law.
10.3. Security of Account and other accounts. CarX Technologies shall not be liable for the
security of the Account created by the User and other accounts under any circumstances.
The User shall independently take measures to restrict third-party access to their data.
10.4. Product support. The Products may be updated, including through supplementing andexpanding their functionality, forms, nature or content without prior notice to Users. CarX
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Technologies reserves the right, at their sole discretion, to discontinue (temporarily or
permanently) supporting and/or providing the Products or certain elements thereof.
10.5. LIMITATION OF LIABILITY FOR DAMAGES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, CARX TECHNOLOGIES WILL NOT BE
LIABLE TO YOU FOR ANY DIRECT OR INDIRECT DAMAGES, INCLUDING BUT NOT LIMITEDTO LOST INCOME, LOST PROFITS, LOST DATA OR OTHER INTANGIBLE LOSSES(REGARDLESS OF HOW SUCH DAMAGES ARE CLASSIFIED), ARISING OUT OF OR IN ANY
WAY RELATED TO THE AGREEMENT.
The amount payable by CarX Technologies to the User may not exceed the amount of
remuneration received by CarX Technologies from the User for 3 months preceding the dateof the User’s claim.
The User agrees that if there are no payments made to CarX Technologies as remuneration
for using the Game during the above-mentioned period, the User’s sole remedy in any
disagreements with CarX Technologies is to stop using the Game and delete their Account.
10.6. Applicability of liability limitations. If the laws of your country do not allow the applicationof the above limitations of liability in the relationship between the User and CarX
Technologies either in whole or in part, the limitations of liability will apply only to the extent
permitted by applicable law.
10.7. Force majeure. CarX Technologies shall be released from liability for default on obligations
due to unforeseen circumstances (force majeure), such as natural disasters, terrorism, war,riots, embargoes, epidemics, government actions, fire, floods, accidents, strikes, shortagesof transport, malicious software, as well as unfair actions of third parties resulting fromunauthorized access or disabling the software of CarX Technologies, Platforms or partnersof CarX Technologies.
10.8. User behavior. CarX Technologies is not responsible for the behavior of Users, including
without limitation in rating races, championships; for the ratings (achievements) of Users
obtained using current in-game mechanics; for the ratings (achievements) of Users
obtained by fraudulent means (including through cheating); for User-Generated Content.
However, if it is found that the User has gained advantages in the Game by fraudulentmeans, including the use of third-party programs (bots), and obtained in-game currency anditems bypassing official sources of such content, CarX Technologies may take measuresagainst such Users as provided by the Agreement.

11. User Responsibility
11.1. General. The User shall be responsible for any violation of the Agreement, including those
provided for by applicable law, as well as for all consequences of such violations (including
any damages that CarX Technologies and other persons may incur).
11.2. CarX Technologies takes no credit for the User-Generated Content. The User who creates
and/or adds User-Generated Content to the Games is personally responsible for ensuringthat the User-Generated Content complies with applicable laws. CarX Technologies has theright to block or remove the User-Generated Content that does not comply with applicablelaws and the Agreement at their sole discretion.
11.3. User warranties. The User agrees to indemnify CarX Technologies, their affiliates, partners,
third-party suppliers and providers, licensors, officers, directors, employees, distributors andagents from any damages, losses, liabilities, fines, bills and expenses (including legal costs
and attorneys’ fees) in connection with any claims or suits that (a) arise from any actual or
alleged violation of the Agreement by the User; (b) arise from providing incomplete or
inaccurate information; (c) arise from using any third-party websites or services; or (d)page 15 of 18

otherwise arise from or are related to the use of the Games by the User, and agrees tocompensate for damage arising from such violations.
11.4. Indemnification. CarX Technologies has the right to seek compensation for damages incases provided for in the Agreement, as well as when the User uses the Games for illegal
purposes, in an illegal manner or in a manner inconsistent with the terms of the Agreement.
Such damages may include, without limitation, direct, indirect, special, incidental losses
and/or lost profits.
If CarX Technologies is required to respond to a third party claim, a law enforcement
request or a court order (or other ruling) related to the use of the Games by the User, CarX
Technologies may, at their sole discretion, demand the User to reimburse reasonable costs
associated with filing a claim or request.
11.5. Intellectual property infringement. We reserve the right, at our sole discretion, to bringproceedings against infringers of CarX Technologies’ intellectual property rights inaccordance with applicable civil, administrative and criminal laws.

12. Dispute Settlement
12.1.

Applicable law. The Agreement and any disputes related to the Products are subject to andshall be settled in accordance with the current laws of the Russian Federation. If the lawsof your country prohibit us from applying the provisions of this clause, CarX Technologies
will follow the rules established by the laws of your country.

12.2.

Pre-Trial dispute settlement. The parties agree to first attempt to settle disputes throughnegotiations. Users should contact the Support Service by email support@carx-tech.com
or through a special form on the CarX Store, indicating “Pre-trial claim” in the subject line. In
this case, your issue will be brought to the attention of the CarX Technologies’ legal
service.
The CarX Technologies’ legal service will provide a written response to your request within
14 calendar days.

12.3.

Contractual jurisdiction. If the dispute cannot be resolved through negotiations, you agree
to the exclusive jurisdiction and venue of the court (arbitration court) located in Moscow,
Russian Federation, unless otherwise provided by other applicable law.

13. Provisions Applicable to Residents of the European Union
13.1. Right of withdrawal. If you are located in one of the member states of the European Union(EU), you are entitled to withdraw from any purchase within 14 calendar days without giving
reasons. To exercise your right of withdrawal, you need to inform your Platform, since CarX
Technologies does not administer payments or nor does we issue refunds. You can use thefollowing form as a sample for withdrawal:-

Please be informed that I withdraw from the contract for the following: [INSERT ORDER
ID, OBJECT]
Ordered on [INSERT DATE] / received on [INSERT DATE]
User name
User email address
Date of appeal.
To timely exercise the right of withdrawal, you must contact the Platform before the right ofwithdrawal expires. In case you exercise the statutory right of withdrawal, you will be
refunded without undue delay and, in any case, no later than 14 calendar days from the day
the Platform is informed of your decision to withdraw.
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13.2.

CarX Technologies’ liability. In accordance with EU law, CarX Technologies is liable inaccordance with the law in cases of (a) willful misconduct; (b) gross negligence; (c) breachof applicable product liability laws.
Given this, CarX Technologies may only be liable for a breach of a material contractual
obligation under the Agreement, the breach of which would jeopardize the purpose of theAgreement. In such a case, CarX Technologies’ liability is limited to the usual andforeseeable damages in such situations. In any other circumstances, CarX Technologies
shall not be liable for acts committed through negligence.

13.3.

ODR Platform. The User agrees that any disputes arising in connection with or in any way
related to the Products may be settled through negotiations or by means of the European
Online Dispute Resolution Platform (the “ODR Platform”).
The ODR Platform is specifically designed to assist consumers who purchase goods orservices online and encounter issues in the context of such online purchases, and allowing
for the resolution of contractual disputes through an alternative dispute resolution (ADR)
procedure online at https://webgate.ec.europa.eu/odr/.
Should it be impossible to resolve a dispute through negotiations, or to approve asettlement agreement, or to resolve the dispute through the ADR, you may file a statementof claim as per general procedure in accordance with the terms of the Agreement.

14. Effect of the Agreement
14.1. General terms. The Agreement applies to all Products on all Platforms without territorial
restrictions and regardless of the method of distribution of the Games on the Platforms(where the Platform may act as a licensee or agent of CarX Technologies).
14.2. Platform-licensee. If the Platform acts as a licensee of CarX Technologies andindependently provides a license for the Game to end users, the terms of the Agreement
shall apply in so far as this is not regulated by the license agreement or rules of the
Platform.
14.3. Platform-agent. If the Platform provides a license for the Game to end users on behalf of
CarX Technologies, then the license agreement or rules of the Platform shall apply only inso far as it concerns the services and licenses provided by the Platform.

15. Amendments
15.1. Current version of the Agreement. The current version of the Agreement is posted athttps://carx-online.com/uploads/userfiles/EULA_CarX_RUS.pdf andhttps://carx-store.com/ru/agreement.
Over time, CarX Technologies may amend the Agreement unilaterally, in particular to comply
with the latest changes in applicable law and judicial practice. All changes take effect upon
publication on the above pages, unless another date is specified in the text of the changes.
CarX Technologies will make every effort to organize additional ways of notifying Users of
any changes made to the Agreement, but we ask you to regularly check for the latest
version of the Agreement on the Website or CarX Store.
15.2. Consent to changes in the Agreement. By continuing to use our Products after we makechanges, you confirm that you have read and agree to the changes fully and unconditionally.
If you do not agree to the changes, even partially, you must immediately stop using our
Products.

page 17 of 18

16. Termination of the Agreement
16.1. Termination by CarX Technologies. CarX Technologies may, acting unilaterally and out ofcourt, repudiate the Agreement at any time and restrict the User’s access to the Products
and any parts thereof, including In-Game Objects, if the User violates any of the terms of theAgreement.
In addition, CarX Technologies may decide to terminate and/or temporarily suspend theUser’s access to the Games or support for a specific Game at their sole discretion. This willlead to automatic termination of the Agreement, of which we may notify Users separately.
In all cases of termination of the Agreement, CarX Technologies will not provide the User
with a refund, including but not limited to, for purchases of Games, Subscriptions, In-Game
Objects, and will not compensate the User for any losses or damages.
16.2. Termination by the User. The User may, acting unilaterally and out of court, repudiate theAgreement at any time without a notice to CarX Technologies by deleting the Game fromthe Device or by ceasing to use our Products.
In these cases, access to the Products and any parts thereof, including In-Game Objects,
may be restricted by us without the right to restore.
Unilateral termination of the Agreement by the User shall not release them from liability for
violations of the Agreement committed throughout the term thereof.

17. Final Provisions
17.1. Term and conclusion of the Agreement. The Agreement shall take effect upon acceptanceof its terms by the User and shall remain in force until the Agreement is terminated for any
reason. Clauses 7, 10, 12, 13 and 17 shall survive termination.
17.2. Intellectual property. CarX Technologies and their affiliates and partners own and havelegal protection of all intellectual property rights to the Products including, but not limited
to, In-Game Objects, video and audio materials, computer code, names, characters, slogans,locations, illustrations, graphics, animation, musical compositions, audiovisual effects, text,
screen images, trademarks, logos, other related documentation and other included content.
17.3. Severability. If one or more provisions of the Agreement are adjudicated invalid by a final
and binding court decision on a dispute between the User and CarX Technologies, theremaining provisions of the Agreement will remain in force for the User and CarX
Technologies.
17.4. Titles. Any titles of sections, clauses and sub-clauses have no legal force and are used only
to facilitate navigation and ease reading of the Agreement.
17.5. Assignment. CarX Technologies may transfer (assign) any or all the rights and/or
obligations contained in the Agreement in whole or in part to any third party. You may not
assign (transfer) any or all the rights and/or obligations contained in the Agreement inwhole or in part to any third party.
17.6. Waiver. If CarX Technologies is unable to timely ensure strict adherence to the terms of theAgreement, this should in no way be interpreted as a waiver of CarX Technologies’ rights
under the Agreement, including with respect to past or future obligations.

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