CSRSECOM’s CSR
Basic policies

g Strategic CSR:

g Basic CSR: Earning theAddressing evolvingsocial imperatives

Having always acknowledged the importance of ensuring sustainability for ourselves and for society, we actively seek to• contribute to society through ourbusiness activities,• identify and cultivate businesses
that enable us to fulfill our
responsibility to contribute tosociety, and• drive ongoing innovation.
We promote a variety of CSR initiatives, which we classify as either “strategic” or “basic.” We also promote active
dialogue with our many stakeholders withthe aim of further expanding our efforts.
Going forward, we will continue working
to respond to society’s expectations.

trust of stakeholders

As a company that seeks to provide
security and peace of mind, we­recognize the importance of ensuringthat both our corporate philosophy
and our business conduct are correctly
understood and positively evaluatedby society, thereby assuring that ourstakeholders continue to see us as atrusted partner. To this end, we havealways adhered to stringent internal
standards for compliance and risk management that exceed those mandatedby laws and regulations in Japan.

Our strategic CSR initiatives emphasize
capitalizing on the principal sourcesof our competitiveness, namely, our­technologies, human resources and operating organization, and on our ability tomake effective use of Big Data, madepossible by our network of data center
facilities, which underpins our business
infrastructure. Guided by the ALL SECOM
concept, which focuses on rallying
Group strengths, we continue working
to develop and provide a wide range ofservices and systems in line with three
key themes—security, a super-aged­society and disaster preparedness/BCP/
environmental preservation.

Guided by the ALL SECOM concept, we are working to provide security and peace of mind
and to make life more comfortable and convenient by
responding to social imperatives and helping to resolve everyday concerns
Strategic CSR: Addressing evolving social imperatives
Super-aged society
Data Center

Disaster preparedness/BCP/
environmental preservation

Security

Basic CSR: Earning the trust of stakeholders
Consumer issues

Human rights and labor practices
Community involvement and development

Environment

Fair operating practices

Organizational governanceCommunication with stakeholders
Shareholders andinstitutional
investors

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Customers

SECOM Annual Report 2015

Employees

Suppliers

Communities

Media

Local
governments

Nonprofit andnongovernmentalorganizations

g Basic CSR initiatives
provide training aimed at enhancing
employees’ understanding thereof.
We also place a priority on ensuringsafety and a favorable work–life balancefor our employees. Accordingly, we
have put in place generous health­management and leave programs.

Consumer issues
To ensure the quality of our services
is consistently worthy of the SECOM
name we have established a frameworkin our security services business thatensures exceptional safety and reliability
across all processes, from R&D throughto maintenance, and conduct practicaltraining for employees that aims toenhance know-how and skill levels,
thereby contributing directly to improvements in quality and reliability. We work
to further enhance the quality of ourservices by paying heed to feedback
received by SECOM customer service
centers, as well as by speaking directly
to customers.

Environment
In the belief that protecting theenvironment is essential to our ability
to provide security and support comfortable lifestyles, we continue to promoteawareness of our environmental
philosophy—which is to incorporate
consideration for the environment into
all areas of our operations—and ourbasic environmental policy among allemployees. We are also implementing
measures aimed at addressing such key
issues as global warming and resource
depletion and ensure our operations
conform with pertinent laws andregulations.

Fuel-efficient SECOM service vehicle
SECOM customer service center

Human rights and labor practices
In line with our belief that creating
working environments conducive to jobsatisfaction and helping employees fulfill
their potential are key to driving growthfor SECOM, we have established a­variety of unique employee training programs designed to maximize individual
talents and hone skills. We recognize
respect for human rights as an essential
aspect of corporate management andCommunity involvement anddevelopment
We recognize contributing to the­community through the provision ofsecurity and peace of mind, as well as
through the creation of employment
opportunities and support for local
development, as an important respon­
sibility. Accordingly, we promote a­variety of efforts designed to contributeto communities. These include offering
programs for children, women andseniors designed to raise crime­prevention awareness.
Fair operating practices
Efforts to strengthen our cooperation
with suppliers, as well as to promotemutual understanding and compliancewith laws and regulations, have enabled
us to create a solid framework for providing high-grade services and systems.
We also work to promote awareness of
key components of CSR, including thesafeguarding of human rights, ensuringindustrial safety and employee wellbeing, and protecting the environment,
across our entire value chain.
Organizational governanceTo increase the efficiency and transparency of management practices, thereby
enabling us to consistently increase ourcorporate value, we have taken steps toenhance our corporate governance system, including appointing independent
outside directors. We are also promoting decisive management-led efforts tostrengthen our compliance frameworkand improve disclosure.

Corporate Social Responsibility

We have aligned our basic CSR initiatives with ISO 26000, the international
standard for social responsibility. Takinginto account the key areas of focus outlined in ISO 26000, we have identified
and continue to emphasize efforts in thefollowing categories.

Crime prevention awareness program featuringskits and other activities

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