Performance+ Purpose2023 Environmental, Social,and Governance ReportContents
Message from Our
Chairman
About Coupa   
5 Coupa Overview
7 Mission, Vision, and Values

Coupa’s cloud-based platform empowers
thousands of global organizations tospend smarter and drive positive impact
through our Community. We are all unitedby the power of spend.

In our third annual Environmental, Social, and Governance(ESG) Report, we outline our ESG strategy and the ESG progress
we have made. Unless noted, this report highlights activities
and performance during Coupa’s 2023 fiscal year running
February 1, 2022 - January 31, 2023.

37 S
 ustainable BSM Capabilities
39 Evolving Sustainable BSM
40 S
 upply Chain Impacts

Principles & Ethics

8 Our Operations

43 Risk Management

9 ESG Strategy and Governance

44 Data Responsibility

Planet14 C
 limate Strategy
16 R educing Energy and Emissions
17 Sustainable Workplaces

48 Intellectual Property
48 Ethics & Compliance48 Human Rights

Appendix

20 Supplier Engagement

50 ESG Scorecard

20 Equal Air Project Launch

51 SASB Index
52 GRI Index

People & Community
About this Report

Platform Innovation

56 United Nations Global Compact

23 C
 oupa Cares Volunteeringand Giving Programs
27 Diversity, Equity, and Inclusion
31 Pay Equity
31 Employee Health & Wellness
33 Talent & Culture2023 ESG Report1Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

Message from Our
Chairman of the Board
We are changing the equation of excellence by accelerating performanceand unlocking purpose.
Coupa sees a global community of companies and leaders, united tomake every business dollar spent more effective, equitable, andsustainable. Performance by itself is not how we reach excellence as a
Business Spend Management (BSM) community. This is why we arechanging the equation of excellence at Coupa. Excellence cannot be
achieved by performance alone, it needs purpose. We are empowering
our customers, employees, and community to drive responsible andmeasurable business impact through our BSM platform.
While this is Coupa’s third annual ESG report, it’s my first as Chairmanof the Board and Interim CEO. During my 30-year career, my passion
for enhancing both company culture and the customer experience
has informed how I’ve grown enterprise software businesses. I’m
proud to now help carry forward Coupa’s ongoing effort to advancesustainable business practices and drive positive impact for ourcustomers, employees, and communities.
Our core corporate values provide an effective framework to deliver
ESG results and business value: Ensure Customer Success, Focus on
Results, and Strive for Excellence. In this report you’ll learn more about
the progress we’ve made on ESG initiatives and how we are focusedon making our workplace, communities, and world more sustainable
and equitable.

We updated our materiality assessment this year to continue prioritizing
the ESG issues for which we can make the greatest impact. These
results have informed our ESG strategy which focuses on four strategicareas: Planet, People & Community, Platform Innovation, andPrinciples & Ethics.

Leveraging Our Platform to Unlock Purpose
Coupa understands the value and impact ESG has on our business’s
long-term growth and success. Our customers and partners arealigned with integrating ESG into their business strategy. We’re seeing
more customers making net zero climate commitments, increasing
supplier diversity, and prioritizing resiliency in their supply chains. We
are building out 100+ Sustainable BSM capabilities into our platform
to let our customers further unlock purpose. We recently launched a
Scope 3 Travel Emissions Insights Dashboard in our Coupa Travel
product and we provide tailored ESG risks assessments for our customers.
Sustainable BSM allows our customers to make real-time changes tospend and make a greater impact in their communities.

Coupa supports theTen Principles of theUnited Nations (UN) Global
Compact on human rights,
labor, environment, andanti-corruption. We arecommitted to integrating
the principles and UN
Sustainable Development
Goals into the strategy,
culture, and day-to-day
operations of our company.

2023 ESG Report2Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

We are all learning from each other, across individual, company,
community, and global perspectives.

Combatting Climate Change

Evolving Diversity, Equity, and Inclusion

Climate change is one of the biggest threats facing humanity. This
year, we launched a climate strategy to ensure we are doing our partto make our business and world more sustainable. Our climate
strategy outlines our commitment to reach net zero emissions by
2040, power our facilities with renewable electricity, manage climate
risk in our operations, and support environmental justice throughstrategic partnerships with nonprofits.

We know that Diversity, Equity, and Inclusion (DEI) is vital for creating
a culture at Coupa where our employees thrive, and our communities
are supported. This year, we introduced a new DEI strategy to further
prioritize a clear leadership and organizational commitment to DEI that
rests on three pillars: Talent, Workplace, and Marketplace & Communities.

Launching the Equal Air Project
Each year, air pollution causes more than ten million deaths globally,
disproportionately impacting low-income and marginalized
communities. In 2022, we partnered with Earth Watch, Sustainable
Silicon Valley, and the Yale School of Public health to monitor air
quality in our communities. Our employees worked with our partners
and placed air sensors across geographically and socioeconomicallydiverse areas. The results showed us that fighting air pollution isespecially necessary in underserved communities. We are proud tolaunch the Equal Air Project, a companywide initiative to fight air
pollution and protect the health of our communities.

We are all learning from each other, across individual, company,
community, and global perspectives. We look forward to working withyou to make our company, community, and the world a better place
as we accelerate performance and unlock purpose.

Working Together as a Community
I invite you to not only read this report, but also to give us yourfeedback. We hope procurement leaders will join us and implement
proactive strategies to control costs, address supply risk, and support
supplier sustainability. Finance leaders can learn how to leverage
unified platforms to make intelligent long-term strategic decisions
that can reduce wasteful expenditures. Supply chain leaders whoseek ways to build resilient, flexible, and sustainable systems thatmeet business objectives can swap insights with us. Increasing
business resilience starts with IT leaders, and we want to hear how
our Business Spend Management (BSM) platform supports yourcompany’s resiliency.

Charles Goodman
Chairman of the Board & Interim CEO

2023 ESG Report3Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

About Coupa
In This Section
5 Coupa Overview
7 Mission, Vision, and Values
8 Our Operations
9 ESG Strategy and Governance2023
2023 ESGESG Report
Report4

Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

About Coupa
At Coupa, we empower organizations to drive responsible and measurable impact on their business and the broader
community through smarter Business Spend Management (BSM). Our global community of companies and leaders
are united to make every business dollar more effective, equitable, and sustainable.
To support that mission, we create one BSM platform to improve our customers’ performance with a unified
solution and an open ecosystem. We provide companies with the visibility and control needed to manage spend
across their operations.

2022 KEY HIGHLIGHTS

3,000+

9.5+ Million$4+ Trillion

customers

suppliers in our platform

cumulative spend undermanagement

2023 ESG Report5Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

Our trusted Business Spend Management (BSM)
platform connects our 3,000+ global customers
with 9.5+ million suppliers around the world. As of
April 2023, our cumulative spend under management
was $4+ trillion.
In partnership with the Business Spend Management (BSM) Community, we create new and uniquecapabilities that provide our customers, partners, and suppliers with more visibility, actionable insights,
and solutions to manage their spend. In 2022, we innovated hundreds of new capabilities that set theindustry’s pace of innovation and helped businesses deliver real, measurable value.
We are committed to creating a net-positive impact on businesses, society, and the planet through ourEnvironmental, Social, and Governance (ESG) programs. By working with our customers, suppliers, andpartners, we can create exponential ESG impact together. Our platform features 100+ Sustainable BSM
capabilities, allowing businesses to unlock purpose and deepen their commitment to ESG, while reducing
their operational expenses.
In February 2023, Coupa announced the completion of our acquisition by Thoma Bravo, a leading software
investment firm. Thoma Bravo shares Coupa’s vision and brings strategic and operational expertise. We see
this partnership as an opportunity for us to strengthen our business fundamentals and continue delivering
leading-edge innovation on our platform.

2023 ESG Report6Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

Our Mission, Vision, and Values
At Coupa, our mission is to unlock our customers’ full potential to do well and do
good, anchored in a shared belief that we are smarter, together. Through our vision,
we see a global community of companies and leaders, united to make every businessdollar spent more effective, equitable, and sustainable.
The foundation of our culture is built on three core values that guide us every day:Ensure Customer Success:obsessive and unwavering commitment
to making customers successful

Strive for Excellence:committed to a collaborativeenvironment infused withprofessionalism, integrity, passion,and accountability ur Purpose through ourOdedication to ESG as a company
is enhanced, and driven by anauthentic belief that it's the rightthing to do. Whether we arecoming together to provide
support for Ukraine, addressing
unequal access to clean air,
reducing our environmental
impact, or continuously improving
our governance, we are constantly
driving results in this vital areaof the business.
Jon Stueve
Chief Legal Officer

Focus on Results:
relentless focus on delivering results
through innovation and a bias for action

2023 ESG Report7Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

Our Operations

Uppsala, Sweden

39 offices
18 countries

Solihull, UK
London, UK
Dublin, Ireland
Stadthagen, Germany
Reading, UK
Bonn, Germany
Karlsruhe, Germany
Paris, France
Ettenheim, Germany
Basel, Switzerland

Vancouver, BC
Seattle, WA

HEADQUARTERS
San Mateo, CA

Ann Arbor, MI
Chicago, IL
Denver, CO
Reno, NVSan Diego, CA

Cincinnati, OH
Somerville, MA
Boston, MA
New York, NY
Pittsburgh, PA
St.Louis, MO
Atlanta, Georgia

Tokyo, Japan
Shanghai, China

Boca Raton, FL
Pune, India

Our operations extend across North and SouthAmerica, Europe, Africa, the Middle East,
Asia, and Australia.

Dubai, UAE

Mexico City, Mexico

Hyderabad, India

Bogota, Colombia

Singapore

Sao Paulo, Brazil
Johannesburg, South Africa

Sydney, Australia

Melbourne, Australia

In 2022, we expanded our operations with new
offices in Brazil, Colombia, Mexico, South Africa,
and the United Arab Emirates.
2023 ESG Report8Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

ESG Strategy and GovernanceWe started 2023 with our second ESG materiality assessment,
which was conducted by a third-party. It enabled us to identify
which ESG issues are the most important to our internal andexternal stakeholders, and which we could most positively
impact. The new assessment’s findings played an important rolein how we plan to integrate ESG into our strategy, operations,and communications, and we will continue to focus on the
topics with the most direct and material business impact on ourcompany and our stakeholders.

Coupa Materiality Matrix

Our Materiality Process:1

2

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Sustainable BSM

Data Responsibility

ADHERENCE TO LEADING FRAMEWORKS
We reviewed reporting frameworks such as
the Global Reporting Initiative, Sustainability
Accounting Standards Board, and the Task Forceon Climate-Related Disclosures to identify
potential material issues.

INCORPORATION OF STAKEHOLDER INPUT
We took into account our 2020 assessment,
responses to ESG questionnaires, and completed
external stakeholder research and analysis. The
heart of the process was stakeholder engagement,
where we obtained deep, thoughtful feedback
from customers, peer companies, employees,
and members of our Executive Leadership Teamthrough interviews and surveys.

3

SCORING OF STAKEHOLDER INPUT

4

 EVELOPMENT OF A TIEREDD
SUMMARY MATRIXWe scored, assessed, and prioritized the potential
material ESG issues from both a qualitative andquantitative approach.

The assessment resulted in an updated matrix of
Coupa’s material ESG topics. We ranked topics as
high, medium, and low impact, considering theirimpact on Coupa’s business and where we canmake the greatest impact on society.

IMPORTANCE TO EXTERNAL STAKEHOLDERS

Our approach to ESG is grounded in our values. Coupa
strives for excellence by asking where we can make thegreatest ESG impact and how we can achieve that impact.
We established four strategic focus areas to reflect ourcommitment to achieving real, tangible results and we
enable customers to positively impact society through the
ESG features embedded in our platform.

EnergyTalent & Culture
Carbon Emissions

DEI

Risk Management
User Privacy

Intellectual Property
ESG Communications& Transparency
Supply Chain Impacts

Employee Health& Wellness

Community Engagement
Human Rights

Water
Waste

IMPORTANCE TO COUPA’S BUSINESS SUCCESS

Compared to our previous assessment, the 2023 assessment revealed two new high-impact topics:
Talent & Culture, and User Privacy. We also added two new materiality topics: ESG Communications& Transparency, and Water.

2023 ESG Report9Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

Our ESG Framework
Coupa is committed to operating sustainably, equitably, and ethically.
We hold ourselves accountable through an ESG strategy that focuses on:

PlanetWe have committed to reachnet zero by 2040 and are
setting science-based targets to
reduce our environmental impact.
Through conservation, renewableenergy, environmental justice, andsustainable innovation, we arecommitted to doing our partto protect the planet all of us
call home.

People &Community

Platform
Innovation

Principles &EthicsWe believe we are stronger
together. We support ouremployees and communities
through volunteerism,
philanthropy, pro bono
service, and inclusive anddiverse business practices
and programs. When our
teams better reflect thecommunities we serve,
people want to stay, grow,and build together.

We are committed toempowering our community todrive responsible business impact.
Our Sustainable Business SpendManagement solutions unite
every business, and every leader,
to make every business dollar
spent more effective, equitable,
and sustainable. Businesses can
reduce environmental footprint,
increase social impact & supplier
diversity, and mitigate ESG risk.

Strong governance practices
underpin everything we doto ensure a safe, secure, andethical work environment.
We engage stakeholders
across Coupa to operate in ajust and equitable manner.

 e deliver exponential
W
ESG impact by supporting
our customers in thefulfillment of their purpose,through responsible spend
management, as well as
strategically leveraging ourresources to deliver value toour key stakeholders.
Gina Tesla
VP, Sustainability, Social Impact & DEI

Reporting Frameworks
ESG reporting is one of the ways we hold ourselves accountable for our performance. We follow the internationally recognized frameworks of the
Global Reporting Initiative (GRI), Sustainability Accounting Standards Board (SASB), and the United Nations Global Compact (UNGC).

2023 ESG Report10Message from Our Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

ESG GovernanceAwards and Recognition

In addition to defining our focus areas and creating reporting mechanisms, we have developed
strong governance for ESG, with clear line of sight from our Board of Directors to our senior leadershipand ESG team. In 2022, we reported to the Board of Directors with specific oversight by the
Nominating & Corporate Governance Committee. In March 2023, we became a private company
with our acquisition by Thoma Bravo resulting in a change in our Board structure.

In 2022, we were honored to be recognized with the following awards:

Appendix

Coupa is Great Place toWork Certified in the US,
UK, Ireland, Germany,and India.

Coupa sees ESG as a company-wide priority that does not just sit with the ESG team. Our cross-department
ESG Working Group works together to implement the program strategy across our business.

Board of Directors
Provides ESG oversight and receives updates on current
performance and future strategic initiatives.

Chief Legal Officer
Supports the ESG team and provides executive
management of ESG initiatives.

ESG Industry Peer Groups and Memberships

ESG Team
Led by our Vice President of ESG. Oversees strategy andimplementation of ESG programs to reduce our environmental impact,
expand social impact initiatives, and advance our expertise in DEI.

ESG Executive Steering Committee
Comprised by senior leadership members. Provides guidanceon ESG practices and approves ESG roadmap.

• UN Global Compact• Minority Supplier Development UK• Sustainable Purchasing Leadership Council • MIT Solve

ESG Working Group
Integrates ESG across key stakeholder departments including Legal, ProductDevelopment, Human Resources, Workplace Operations, Governance,
Marketing & Communications. Procurement, and Risk & Compliance.

2023 ESG Report11Message from the Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

PlanetIn This Section
14 Climate Strategy
16 Reducing Energy and Emissions
17 Sustainable Workplaces
18 Employees Drive Positive Environmental Change
20 Supplier Engagement
20 Equal Air Project Launch2023 ESG Report12Message from the Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

United Nations Sustainable Development Goals

PlanetWe have committed to reach net zero emissions by 2040 and are setting science-based targets to reduce
our environmental impact. Through conservation, renewable energy, environmental justice, andsustainable innovation, we are committed to doing our part to protect the planet all of us call home.
2022 KEY HIGHLIGHTS

Net
Zero

2040

100%

Carbon Neutral

Our commitment to reachnet zero emissions

Renewable electricity
powering global facilities

In direct operations(Scopes 1 and 2)

2023 ESG Report13Message from the Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

Climate Strategy
EMPOWERING EMPLOYEESTHROUGH COUPA GREEN

ACHIEVING NET ZERO
A centerpiece of our strategy is ourcommitment to net zero emissions
by 2040.

I NTEGRATING CLIMATESTRATEGY INTO OUR
BUSINESS OPERATIONS
To manage risk effectively, Coupa
must consider those risks associatedwith climate change including
weather events. Key teams across
Coupa work together to ensure weare operating sustainably at ourfacilities, within our supply chain,
and within our communities. In
2023, we will further deepen the
integration of climate and ESG
risks into our Enterprise Risk
Management (ERM) program.

Net
Zero

Climate change is one of thebiggest threats facing humanity.
Coupa launched a climate strategy to highlight
our environmental commitment and we built
our strategy on these pillars.

REPORTING PROGRESSTOWARD TARGETS
We will report on our progressannually through our ESG Report
and CDP disclosure.

Our employee group, Coupa Green,
provides opportunities for employees
passionate about the environment tomake positive changes within Coupa’s
workplace and our communities.

Supporting Environmental JusticeStudies continue to show that climate change disproportionately affects
underserved communities, who are least equipped to prepare for andrecover from the impacts of climate change. Our strategy supports
Coupa’s commitment to environmental justice by:• Activating Coupa volunteering opportunities: We create strategic
partnerships with environmental organizations, that provide
underserved communities with clean energy and resources tohelp fight the negative impacts of climate change.

POWERING OURFACILITIES WITHRENEWABLE ENERGY
We will continue to procure
100% of the electricity used
at our global facilities fromrenewable sources, as weseek more initiatives toreduce our energy use.

• Selecting carbon offset projects that address environmental
justice: To continue our commitment to be carbon neutral
across our direct operations (Scope 1 & 2 emissions) and Inspire
events, we purchase carbon offsets that directly support climate
justice initiatives.
• L aunching our Equal Air Project: Coupa introduced ourcompany wide Equal Air Project to reflect our commitment toimproving air quality for communities disproportionately affectedby poor air quality.

 STABLISHING NEAR-TERM AND
E
LONG-TERM SCIENCE-BASED TARGETS
We have established near-term and long-termemissions reductions targets across our entire
operations and value chain. Our targets wereformed using the Science Based Targets initiative(SBTi) criteria.

2023 ESG Report14Message from the Chairman

True to our values, our climate strategy focuses on
measurable, quantifiable factors that lead to results and alignwith our commitment to unlock purpose. Setting targets andtracking progress is critical to that effort. We established ourcarbon emissions baseline for Fiscal Year 2023 by partneringwith Watershed, a climate platform, and we will use thisbaseline to measure progress toward our climate targets. Our
baseline includes Scope 1, Scope 2, and all relevant Scope 3
emission categories.
To deepen our commitment to an effective, science-based
climate strategy, Coupa joined more than 1,000 organizationsin the Business Ambition for 1.5°C campaign.

About Coupa

Climate Targets& Road Map

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

Reduce Scope 3 emissions from business travel andemployee commuting 25% per FTE by 2030

67% of suppliers by emissions commit
to establish science-based targets(SBTs) by 2028
• Introducing our supplier engagement
pilot in 2023 to educate our suppliers
on our net zero commitment andprovide resources to help themestablish SBTs

• Using Sustainable BSM and Coupa Travel to analyze carbon
emissions and select more sustainable travel options•P roviding remote employees with guidance on clean energy
strategies for their homes• Supporting sustainable commuting options like cycling to work

Achieve net zero emissions by 2040
• Partnering with SBTi to validate our near-termand long-term targets in 2023
• Creating a long-term road map to ensure
we hit key milestones• In 2022, 39% of our suppliers had
committed or validated SBTs2030

 e strongly believe in taking a calculated andWthoughtful approach to our climate commitments.
Our platform empowers customers on theirjourney to achieving net zero, as we work
together to reduce environmental impact in

2028
2040

2030

Net
Zero

our communities.

2030

Kellie McKelvey
Sr. Manager, Sustainability & ESG

Maintain 100% renewableelectricity through 2030

We are a member of RE100, the global corporate renewableenergy initiative bringing together hundreds of ambitious
businesses committed to using 100% renewable electricity intheir operations.

• Procuring renewable electricity
through on-site renewables orRenewable Energy Credits

Reduce Scope 1 & 2 emissions 85% by 2030
• Implementing energy efficiency projects acrossour global facilities• Identifying long-term renewable energy strategies•P artnering with Coupa Green to conduct energy
audits at our offices2023 ESG Report15

Scope 2* - 1,547
Scope 3 - 35,536
Message from the Chairman
About Coupa

Carbon Emissions: MT CO2e

PlanetPeople & Community
(2)
2020

2021(2)

Platform
Innovation(2)

Principles & Ethics

2022

Scope 1

Scope 2(1)

Scope 3

(tCO2e)(tCO2e)(tCO2e)Appendix(1)

2020
Scope 1

2021

Scope 1

291 tCO2e

2022

80

98

291

Scope 2 – Location-Based

1,275

1,135

1,403

Scope 2 – Market-Based

1,271

237

(2)

2(2)

Total Scope 1 & 2 Location-Based

1,355

1,233

1,694

Total Scope 1 & 2 Market-Based

1,351

355

293

Scope 2location-based

291

Reducing Energy and Emissions
35,536

2,546

1,403 tCO2e

80

98

2022
EmissionsBaseline

We have a responsibility to expand our operations sustainably and help
1,547 Our materiality assessment identified reducing
our partners do the same.
1,373
energy and emissions as key areas where we can contribute to the fightagainst climate change.
Since all our office space is leased, we work with building owners to
track energy use in our facilities and ensure we implement energy––
efficiency initiatives.

Scope 3

Total Electricity
Consumption

33,698 tCO2e

18,748

20000
18000

Scope 3.1 Purchased Goods & Services - 18,748 tCO2e

16000

Scope 3.2 Capital Goods - 494 tCO2e

14000

10,826Scope 3.3 Fuel & Energy Related Activities - 623 tCO2e

10000

Scope 3.6 Business Travel - 10,825 tCO2e

8000

2,766

494
Scope 3.1
Purchased
Goods &
Services

Scope 3.2
CapitalGoods

623
Scope 3.3
Fuel &
EnergyRelatedActivities

118
Scope 3.5
Waste
Generated
in Operations

Scope 3.8 Upstream Leased Assets - 31 tCO2e

123

Scope 3.6
Business
TravelScope 3.7
EmployeeCommuting

Scope 3.8
Upstream
LeasedAssets(3)(1) Coupa’s fiscal year(FY) runs from February 1 – January 31. Data for 2022 is for the FY: February 1, 2022 – January 31, 2023.
(2) Coupa purchased Renewable Energy Credits (RECs) in 2021 and 2022 to reduce market-based emissions.
(3) Coupa purchased RECs in 2022. Incorporating RECs, upstream leased assets was 31 MT CO2e.

2021: 3,077 MWh

12000

Scope 3.5 Waste Generated in Operations - 118 tCO2e
Scope 3.7 Employee Commuting - 2,766 tCO2e

2020: 2,844 MWh

300

3000

2022: 3,680 MWh
40000

35000
2500

250

6000

Data Centers

30000

200

2000

Coupa relies on data centers to effectively run our business. We
primarily work with Amazon Web Services (AWS) to manage our data
through their data centers. AWS is working toward a path to power its
operations with 100% renewable energy by 2025 and reach net zero
emissions by 2040. AWS has also committed to being water positive by
2030, returning more water to communities than they use in theiroperations. We continue to reduce and consolidate our AWS server
footprint to lower emissions related to data center usage. When we
acquire companies that use physical data centers, we prioritize moving
these operations to the cloud to improve energy efficiency.
25000

4000
1500

150

2000

20000

15000

100

1000

0

10000

50

500

5000

0

0

0

Total values may not sum up perfectly due to rounding.
Methodology: Watershed’s emissions methodologies are verified by third parties and calculate emissions based on spend or usage depending on the activity type. For spend-based
emissions, Watershed uses vendor-specific emission factors when available.

2023 ESG Report16

Message from the Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

Sustainable Workplaces
Coupa continuously implements sustainable practices acrossour global facilities.

Employee Commuting and Travel

Waste and Water

These touch every aspect of the workday, from commuting to theoffice to using energy at home, enjoying an on-site meal, and evenwhen attending Coupa-sponsored events. We work closely withthe owners of our buildings to incorporate energy-efficient andenvironmentally friendly features. Depending on the office, thesecan include:

When Coupa employees commute to the office, we encouragesustainable transportation options. We provide electrical vehicle(EV) charging stations at our offices in Germany, Sweden, andsome U.S. locations, including solar-powered EV stations at ourheadquarters in San Mateo. We partner with our building operators
to add EV chargers and support employees cycling to work with bikestorage at many of our locations.

Reducing waste and water at our facilities is a priority.
All our offices support recycling, and at locations where composting
is available, we provide bins in kitchen areas. Many of our offices use
reusable plates, bowls, cutlery, and lunch containers. Our UK offices
use TerraCycle bins that direct soft plastics like bread bags, candy
wrappers, and foil packets to a special recycling plant.

Smart lighting and occupancy sensors

Heating and air-conditioning that is controlled by area

Photovoltaic roof panels to capture solar energy

Biodiversity initiatives, such as insect hotels and beehives

As we continue on our path toward net zero emissions, we are
identifying sustainability criteria for determining new facility leases
and analyzing initiatives to reduce on-site energy use at ourexisting facilities.

For employees designated as remote, we provide teleconferencing andplan to build out a sustainable travel guide to encourage employees
traveling into the office or to outside work engagements to selectmore sustainable travel options. When our employees utilize our
Coupa Travel product to book travel, they can see the amount ofcarbon emissions associated with each mode of transportation.

Whenever we move offices or make changes to existing offices, we
identify ways to reuse or donate furniture and office supplies. In
2022, we repurposed office equipment by donating to St. Vincent dePaul in Melbourne, Habitat for Humanity in New York, and a local
school in Dublin.
While our operations are not water intensive, we continue to monitor
opportunities to track and reduce water use across our offices. We
work with our data center providers to ensure water conservation
measures are being expanded across their operations.

6,000 LBS
of e-waste collected from our U.S. and UK offices
As a software company, we have a deep commitment to recycle andrepurpose computer and IT e-waste. We work with Revivn, an organizationthat donates usable equipment to nonprofits. Through our partnership, we
have supported organizations that assist refugees and asylum seekers, tutor
underserved youth, and provide job training in rural Cambodia.

2023 ESG Report17Message from the Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

Employees Drive Positive
Environmental Change
Our Coupa Green employee group brings together colleagues who are
passionate about driving positive environmental change in the workplace.
Members educate and inspire their colleagues to reduce their footprint
through on-site events, virtual opportunities, and educational campaigns.
Coupa Green led many Earth Month activations in 2022, when employees
engaged in team projects to increase biodiversity and make ourcommunities more sustainable including hosting a beach clean up andbuilding a bee hotel.
During our inaugural Rising Stars program, participants focused their
Capstone Project on sustainability. They set out to better understandwhat customers, employees, and governments seek from Coupa whenit comes to ESG. Based on a detailed analysis, the team identified
themes across each stakeholder group and recommended ESG actions
and solutions for Coupa to evaluate— providing valuable ideas andinsights that will help advance Coupa’s ESG efforts.
READ MORE HERE

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Sustainability at Coupa Inspire
When our 2022 Coupa Inspire conferences returned to an in-personformat in Las Vegas and Berlin, we saw an opportunity to further
embed sustainability into these events. We minimized waste throughdigital signage, an attendee app, sustainable swag, and on-site
recycling. We created sustainability criteria for our partners andexhibitors to encourage environmental practices and we offset
emissions from attendee travel.
For our 2023 Coupa Inspire conferences in Las Vegas and London, weare elevating sustainability even more. Using TRACE by Isla, a leadingcarbon management tool for large events, we will collect carbon
emissions data for energy, water, food and beverage, attendee travel,
shipping, waste, and building materials. Using that data, we will set
goals to increase sustainability at future Inspires.
Building on the changes we made during the 2022 events, we willfurther infuse ESG into the 2023 attendee experience:» Offering vegetarian, vegan, and locally sourced food options» Donating unserved food to local food pantries» Donating post-event materials to local nonprofits» Supporting nonprofit partners who serve underserved communities» Incorporating diversity and inclusion practices into our planning andspeaker decisions» Making events carbon neutral by offsetting all event emissions

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Appendix

Supplier Engagement

Equal Air Project Launch

At Coupa, 95% of our emissions come from our value chain and
54% are directly tied to our suppliers. To reduce our emissions,
we must work with our suppliers to help them reduce theirenvironmental footprints. In 2022, we engaged with our strategic
suppliers on ESG issues and partnered with EcoVadis to invite our
top 200 suppliers to participate in a sustainability assessment to
identify opportunities to improve ESG performance within our
supplier base. More than 25% of our key strategic suppliers havecompleted the assessment and we aim to increase our suppliercompletion rate to 75% in 2023.

Every year, air pollution contributes to more thanten million deaths globally, disproportionately
impacting low-income and marginalized
communities, especially children and older
adults.

We include questionnaires in our sourcing events to gather dataon how suppliers address ESG within their businesses. We
expanded our Master Services Agreement template to include acommitment to our Supplier Code of Conduct, outlining our
expectations for suppliers to respect human rights, ensure health& safety practices are in place, operate in an environmentally
responsible manner, and encourage supplier diversity initiatives.
Going forward, we will make sustainability a core factor in ourevaluation of new suppliers. In 2023, we plan to kick off a supplierengagement pilot to communicate Coupa’s climate strategy to
our top suppliers and create resources to help them establish theirown climate targets.

It is crucial to speed up progress on fighting pollution and protect
the health of people and our planet, and to do that, we must work
together. Coupa has a valuable asset to support that fight: thecommitment of our people to create positive change for our planet.
In 2022, Coupa launched a company-wide initiative, Equal Air
Project, to help communities disproportionately affected by poor air
quality. Since we knew that working together was crucial, we built
partnerships with three organizations: Earth Watch, Sustainable Silicon
Valley, and the Yale School of Public Health.
Coupa volunteers placed air sensors across the San Francisco Bay Area
to test and monitor air quality. Reflecting our focus on equity, thesensors were focused in geographically and socioeconomicallydiverse areas. After two months of monitoring and analyzing, we saw
how the quality of air we breathe differs dramatically by zip code.
During our first Global Impact Week, our CEO, Executive Team, andBoard of Directors joined our nonprofit partners for a workshop on
sustainable solutions for air quality issues. That moment led to the
Equal Air Project and our commitment to improve air quality across
our communities, with a primary focus on underserved communities.
We are excited to expand our work next year from the U.S. to aroundthe world, including identifying projects in India and Europe that help
ensure Clean Air for All.

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People& Community
In This Section
23 C
 oupa Cares Volunteering and Giving Programs
27 Diversity, Equity, and Inclusion
31 Pay Equity
31 Employee Health & Wellness
33 Talent & Culture2023 ESG Report21Message from the Chairman

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Appendix

United Nations Sustainable Development Goals

People & Community
We believe we are stronger together and we support our employees and communities throughvolunteerism, philanthropy, pro bono service, and inclusive and diverse business practices andprograms. Equity is a powerful multiplier of business innovation and growth. When our teams betterreflect the communities we serve, people want to stay, grow, and build together.
2022 KEY HIGHLIGHTS

556 nonprofits

3,790 hours

Coupa Exceed

supportedvolunteered by
Coupa employees

launched a new Employee
Resource Group for the Asianand Pacific Islander Community

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Coupa Cares Volunteeringand Giving Programs
Through Coupa Cares, employees contribute their time, talent, andexpertise to address global issues and create exponential social impact.
We support various philanthropic efforts and look for opportunities todrive impact in key areas, including environmental sustainability,
sustainable supply chains, and community resiliency. We arecommitted to giving back through strategic grantmaking, pro bono
service, and our annual Global Impact Week. Many Coupa Cares
initiatives are made possible through proceeds from Coupa Advantage.

3,790 hours
volunteered by 677 employees

Employee Volunteering and Giving Benefits

28%
of our employees
participated in Coupa
Cares programming

40 Hoursof Volunteer Time Off (VTO)

$10

$500

per hour volunteered for
employees to donate toregistered nonprofits of
their choice

donation match

2023 ESG Report23Message from the Chairman

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Global Impact Week Highlights
Global Impact Week
In 2022, Coupa employees celebrated our first-ever Global Impact
Week, with opportunities to volunteer, contribute, and learn. Our
Executive Leadership Team and Board of Directors set the tone byvolunteering and developing strategies to mitigate air pollution with ourEqual Air Project partners.
Charitable giving was an equally strong focus. We timed Global Impact
Week to coincide with our celebration of Giving Tuesday and provided adouble donation match for ten featured nonprofits that aligned with our
Employee Resource Group missions. We hosted live digital events with
Soul Seated Journey and Indigenous Energy Initiative to promote theirimpactful work and learn how we could create positive change in ourcommunities.
» Soul Seated Journey supports youth in underserved communities in
the Bay Area by delivering holistic, evidence-based, whole-child wellness
programs to help resilient youth achieve their destined potential.

73 events

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68
volunteer leads

550 employees
volunteered more than 2,655 hours

240 nonprofit
organizations supported» Indigenous Energy Initiative is an Indigenous-led team ofrenewable energy experts, who supports Native American
Tribes in their self-determined pursuit of energy sovereignty.
To emphasize Coupa’s commitment to Community, we encouraged
our customers to join us during the week and provided their employeeswith resources to find volunteering opportunities.

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AppendixI was impressed by the diversity ofthought and the company's community
commitment. Now, we have a better
path forward with our operational
staffing strategy.
Darren Riley
CEO, JustAir Solutions Inc.

Strategic Pro Bono Service
Throughout the year, Coupa creates new pathways to volunteer service.
In 2022, we partnered with PYXERA Global, a nonprofit that connects
corporate talent with community organizations. We launched astrategic pro bono service program where employees use theirprofessional skills to help our nonprofit partners tackle complex
challenges. So far, employees have completed pro bono projects in
Detroit, Las Vegas, and Pune, working with organizations to tackle
healthy air, sustainable waste management, and global health. We
are excited to expand our pro bono services to new geographies,
new models, and greater employee participation in 2023.

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Giving
Our global giving strategy focuses on supporting nonprofits that reflect
our focus areas of health, environment, and community resiliency.

» Snehalaya serves more than 29,000 people in India each year
through 16 key projects across four areas: education, healthcare,rehabilitation, and awareness that people thrive in life.

During our annual Coupa Challenge, employees ran or walked
1,632 miles across 174 cities in 19 countries, raising $16,000 for five
nonprofit partners:» 261 Fearless empowers women globally to connect and take controlof their lives through the freedom gained by running.

» Back on my Feet utilizes running to help those experiencing
homelessness change the way they see themselves so that they canmake real change in their lives, resulting in employment andindependent living.
» Black Girls RUN! encourages all women, especially African-American
women, to make fitness and healthy living a priority and lifestyle.
» Right to Play protects, educates, and empowers 2.3 million children
each year to rise above adversity using the power of play to heal
from the harsh realities of war and abuse.

Disaster Response
As the world faces urgent crises, Coupa employees are often quick to
respond. We amplify our employees’ financial help by always matching
their donations and doubling the match several times each year. For
example, in support of the Ukrainian people, Coupa made donations to
the International Committee of the Red Cross, and matched employee
donations to UNICEF and the International Medical Corps.

Community Partnership withThe GenderCool Project$720,000

Coupa first learned about GenderCool at the Out &Equal Workplace Summit when their "Champions"
took the main stage. GenderCool is a youth-inspired
movement that replaces misinformed opinions with thepositive, powerful experience of meeting transgenderand non-binary young people. We see these Champions,and others like them, as the next-generation workforce,
and we built a partnership with GenderCool to help us
further prepare for these leaders of tomorrow. Our
partnership includes curated support for Coupa
employees parenting transgender and non-binary youth.

donated through pro bono service
and philanthropic contributions"GenderCool is proud to have Coupa as a silver corporate
partner. We've been impressed by Coupa's dedication
to transgender youth and continuous learning."
John Grosshandler, Founder, GenderCool

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Diversity, Equity, and Inclusion
Improving Diversity, Equity, and Inclusion (DEI) is one of Coupa’s corecommitments. We know it is vital to maintain a healthy company culture,
attract the best talent, and continuously improve. We always make aconscious effort to foster DEI at Coupa, and we are stronger and more
dynamic for it. We strive to create a sense of belonging for all of ouremployees, provide equal opportunities, eliminate gender bias, andensure equal pay. According to research conducted by McKinsey andCompany, companies with a diverse workforce are more likely toexperience above-average profitability than peer companies.

Our DEI Strategy
PillarTALENT

WORKPLACE

MARKET &COMMUNITIESIn 2022, Coupa introduced our new DEI leadership team as a part ofour greater ESG Team. We launched our DEI strategy, which supports
Coupa as we attract and retain top talent and engage with our diverse
community of customers and suppliers. We are working to embrace
the power of DEI to enrich the lives of employees and strengthen ourbusiness performance. The strategy prioritizes a clear leadership andorganizational commitment to DEI that rests on three pillars.
During onboarding, employees take the Coupa Colors self-assessment
to learn about their communication and personal working styles. By
knowing their own colors, along with their colleagues' colors, ouremployees build more effective communication strategies throughrespect, flexibility, and authenticity.

Coupa’s Commitment

Key Objective

We feed Coupa’s talent pipeline through effective
outreach and equitable hiring practices. Coupa strives
to retain, develop, and promote employees across all
demographic groups.

Increase the hiring, retention, and promotion of people inunderrepresented demographics.

We nurture an equitable and inclusive culture of belonging.
Our leaders and employees consistently model behavior
that reflects our shared commitment to DEI—and ourbelief that it is a moral and strategic priority.

Create an inclusive environment where everyone feels
welcomed, respected, and valued.

We create DEI success by supporting our suppliers,
customers, and communities, and we forge partnerships
with nonprofits in underrepresented communities.

Lead by example, making DEI explicit through our actions
and words.

95%
of employees say Coupa
is results-oriented

95%
of employees feel encouraged to
strive for excellence every day at Coupa
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DEI Metrics
As part of our commitment to improve our DEI practices, we track our progress in diversifying our workforce.
Coupa Diversity Metrics*

2020 (FY21)

2021 (FY22)

2022 (FY23)

FEMALE

29%

30%

31%

MALE

71%

70%

69%

FEMALE

31%

32%

34%

MALE

69%

68%

66%

FEMALE

20%

19%

22%

MALE

80%

81%

78%

AMERICAN INDIAN OR ALASKA NATIVE

0.1%

0.3%

0.3%

ASIAN

24%

22.4%

21.7%

BLACK

2.3%

2.9%

3.7%

HISPANIC/LATINX

4.7%

4.4%

4.5%

NATIVE HAWAIIAN OR OTHER PACIFIC ISLANDER

0.2%

0.2%

0.2%

TWO OR MORE RACES

3.2%

2.9%

3.3%

WHITE

62.5%

64%

63.3%

3%

2.8%

3%

GLOBAL WORKFORCE GENDER

U.S. WORKFORCE GENDER

 t Coupa, our optimized DEI strategy
Ais an integral part of our businessstrategy. We understand that DEI is not
only a moral imperative, but alsoa financial one.
Zach Logan
Director, Diversity, Equity & Inclusion

GLOBAL LEADERSHIP GENDER **U.S. WORKFORCE RACE/ETHNICITY

DID NOT DISCLOSE% NEW HIRESFEMALE

32%

35%

31.5%

MALE

68%

65%

68.5%

* We have updated our methodology and are communicating our
representation data based on our fiscal year: February 1-January 31.
Our 2022 ESG Report included data calculated based on a different
timeframe. In this 2023 Report, we updated all year-based data toreflect our new methodology.
** Leaders defined as Director+

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Employee Resource Groups
We believe our Employee Resource Groups (ERGs) play a critical role in creating a safe and supportive work environment—and enable everyone to bring our authentic selves to work. Our ERGs are active and support
the many cultures represented amongst our employees. In 2022, we were excited to see our ERG community grow as we welcomed the newest group, Coupa Exceed, which serves Asian and Pacific Islander (API)employees, communities, and their allies.

MissionPillars2022
Highlights

Break down barriers to women’s success by creating acommunity of individuals and organizations working
together to unleash the impact of women in businessSupport our LGBTQ+ community by inspiring
connection, inclusiveness, and diversity

Uplift and expand the underrepresented
community at Coupa

Give API employees, the API community, and allies
the resources and support to exceed their own
expectations and reach their fullest potential

DISCOVER

OUTREACH

LEADERSHIP DEVELOPMENTCULTURAL DIVERSITY EDUCATIONCONNECTUNITY

INCLUSION AND EQUITYCOMMUNITY DEVELOPMENTIMPACTCOMMUNITYCOMMUNITY ENRICHMENTTALENT ACQUISITION PARTNERSHIP•Hosted “When She Speaks” series encouraging
women to expand their networks and circle ofinfluence•Sponsored and participated in Out & Equal
Workplace Advocate Conference• Hosted “Striving and Thriving as a Black Business
Owner” event•H osted an API Heritage Month webinar that focusedon the history and significance of API communities•Announced partnership with GenderCool•Held a personal professional development event:“Empower Yourself, Impact Your Future,” featuring
Lauren Hasson, founder of DevelopHer•Celebrated International Non-Binary People’s Day
with a session on gender-inclusive language• Hosted Black History Month event with speaker
Chris Singleton• In partnership with Coupa Empower and tocommemorate Women’s History Month, hosted an
event that provided career advice to women as they
maneuver the workplace•Held “Let’s Talk Menopause” event with Wellness
Warrior Catherine O’Keeffe•H eld Deconstructing Microaggressions workshop to
educate Coupa employees on how to identify andmitigate microaggressions•Hosted Sheryl Kline for a session “From Chaos toCalm” focused on staying productive and happy
during stressful times

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Appendix100%

In addition to our ERGs, we welcomed a new Coupa Women in
Engineering group in 2022. Inspired by Women’s History Month andInternational Women’s Day, employees formed the group to findcollaboration and camaraderie. Looking ahead, we plan to continue
expanding our ERGs to include programming for people with disabilities
and veterans.

of participants increased theirawareness of how emotions andthoughts connect

80%

DEI Partnership Highlights
MCKINSEY LEADERSHIP ACADEMIES
Through our new partnership with the McKinsey Black, Hispanic/
Latino, and Asian Leadership Academies, we support careeradvancement. We recognize that being the “only” in a room is notuncommon for many professionals who are also people of color,
and that lack of representation creates unique challenges. The
Academies are designed to help participants from underrepresented
and marginalized backgrounds build leadership capabilities andnetwork with distinguished executives to assist them in reaching thenext big step in their careers.

HBCU CONNECT
Through Coupa’s partnership with HBCUs (Historically Black Collegesand Universities), we anticipate an increase in recruitment ofunderrepresented talent. To solidify these relationships we have held
career fairs with HBCU Connect and North Carolina A&T University.

of participants felt less tiredor burnt out
EMPOWER MEVOLUTION PROGRAM
During the pandemic, many women faced huge challenges: caring
for and homeschooling their children, learning to work remotely ina fast-paced technology job, and taking care of aging parents. Toooften, the result was low energy and feeling alone. Our Empower
ERG saw an opportunity to support and lift up our female colleagues
through MEvolution, a science-based personal growth program thathelps people thrive in all aspects of their life. MEvolution measuresand systematically increases human capacity by teaching people how
to manage, direct, and optimize their energy. Participants experienced
live educational events, personalized modules, and guided reflections, andcommitted to using their Coupa VTO to volunteer in their community as
part of a give back for receiving this professional development.
Participants packed 14,000 pounds of food, provided 1,000 holiday
gifts to children in need, and served a holiday dinner to 120 guests.
The program results were undeniable: by caring for themselves, settingboundaries, and prioritizing needs, the majority of participants reported
they felt better able to care for others while thriving in their careers.

80%of participants reported better
communications and active listening

90%
felt more present with others

70%
reported better time management
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Appendix

Supplier Diversity
We believe spending with small businesses and diverse suppliers promotes
economic development in local communities and provides additional andvaluable perspectives. We define diverse businesses as those owned byminorities, women, veterans, members of the LGBTQ+ community,
people with disabilities, small businesses, and nonprofits. Using our BSM
platform and Supplier Diversity Dashboard, we track diversity among our
suppliers and compare our performance to top peer companies.

Our 2022 spending with diverse companies was$23 million, representing 6.7% of our total spend,with 2.5% of suppliers certified as diverse.
In 2022, we focused on supplier diversity globally, including both certified
and non-certified suppliers. We believe it is vital to track and understandsuppliers who are not currently certified, and we plan to use our Supplier
Information dashboard to help those suppliers obtain certification
and upload it into our platform. Once suppliers are certified, we canbroadcast their status in the BSM’s Community Dashboard—helping growtheir businesses through wider reach and brand awareness.

In 2023, our goals are 8% of total spend
with diverse suppliers and 4% of our supplierscertified as diverse.

Coupa celebrated International
Women's Day with events
around the world

As we aspire to reach our 2023 target, we remain attuned to the shift
in the current macroeconomic environment and how this is impacting
businesses around the world. In 2023, we will focus on supporting ourcurrent diverse suppliers by providing them with more opportunities toexpand their business with us. We plan to introduce a mentorship pilot
program that helps our diverse suppliers define their financial goals
and strategies, expand their brand, and connect with more customers.
We will also continue to work with more diverse suppliers outside
the U.S. and partner with organizations such as MSDUK, NMSDC,
and WBENC. Supplier diversity, along with sustainability, will be corefactors in our evaluation of new vendors as we continue to grow.

STRENGTHENING OUR SUPPLIER DIVERSITY PROGRAM
We partnered with a graduate team from the Texas McCombs Schoolof Business Global Sustainability Leadership Institute to conduct
research on ways to strengthen our supplier diversity program. We are
excited to see some of the student's ideas go into action including thementorship pilot program.

Pay Equity
Gender pay inequality is a major challenge across the technology
sector and across the economy. Each year, we conduct an internal
pay analysis to identify any disparities related to gender and race.
The analysis focuses on statistically significant gaps in compensation
among groups of employees that are in similar roles based on skill,
effort, and accountability. If we identify gaps, we address them.
This process ensures that Coupa’s compensation philosophy
and practices lead to equitable pay outcomes.

Employee Health & Wellness
The health of our workforce will always be a top priority at Coupa,
and that commitment encompasses everything from workplacesafety to mental health. We offer competitive benefits and wellness
programs that promote employee satisfaction and well-being,
including child support, generous time off, parental leave, andopportunities to make a positive social impact.

At our workplaces, Coupa focuses closely on health and safety.
We comply with relevant laws and regulations, track injury and illness
rates, provide a global health program for business travel, and havecomprehensive emergency and disaster recovery plans in place.

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Benefits & Wellness Programs
In many roles, we offer employees opportunities
to live and work from wherever they feel they
can do their best work: at home, in a Coupa
office, or at a remote workspace. Flexible
work options foster a more inclusive work
environment for our employees.
When away from the office, we support employees with virtual
wellness resources like on-demand fitness programs to help stayhealthy at home, online courses in mental health and resilience, andergonomic evaluations for home offices.
We take care of our employees with competitive rewards packages that
include comprehensive health and wellness benefits for employees andtheir families, retirement plans, paid time off, and more.
I nsurance: We provide employees with insurance options to support
their and their families’ well-being. Insurance options include health,life, and pet insurance. We also provide services that help employees
coordinate care, review the cost of procedures, understand medical
bills, and find providers.

Family Support: We help families prepare for changes in their lives.
These benefits include preparing for the birth of a child, transitioning
back to work, and participating in Flexible Spending Accounts (FSAs).
Legal Assistance: We help employees find firms who can counsel
them on life decisions, such as creating wills, transferring property, orbuying a home.
Student Loan Assistance: We aid employees with support in furthering
their education by teaming up with local providers and offering
monthly stipends toward student loans.
Employee Assistance: We support employees with access to top-rated
emotional support clinicians, work-life solutions, legal guidance,
financial resources, and online support.
Discounts: Through partnerships, we secure discounts for employees
on goods and services like gym memberships, food services, rental
cars, telecom services, and more.

Platform Innovation

Principles & Ethics

Appendix

 t Coupa, our talent is supported—A
not managed. This means ourleaders take a people centeredapproach by encouraging
connectedness, inclusivity, andcontinuous learning. Whether
through formal professional
development, meeting people
as they are via Coupa Colors,
mentoring and coaching, or learning
together in Coupa Chats and ERG
events, we grow together andsupport one another.
Ray Martinell
Chief People Officer

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Appendix

HUMANS OF COUPA

Coupa is Great Place toWork Certified in the US,
UK, Ireland, Germany,and India.

Q Farrell
Value Solutions
When browsing through LinkedIn,
Q learned about Coupa’s veteranonboarding program. He saw an opportunity to combine a
Coupa career with his passion for serving his country, andtoday he is a proud team member. Hear from Q

Talent & Culture

Mentoring & Coaching

Our values-based environment underpins culture at Coupa.

Coupa supports formal and informal mentorship programs. We see
mentorship as a way for mentors and mentees to stretch into new
ways of thinking and working, drawing on past experiences tosucceed with current challenges. Our global LevelUp Mentorship
Program is a formalized, six-month program supported by our
Learning & Development team. This approach allows mentors/
mentees to be paired with a colleague outside of their function
for optimized organizational exposure, and provides themwith a comprehensive Mentorship Road Map to guide theirdevelopment journey during the course of the predeterminedstages of the program.

Within Coupa, we understand the importance of recognizing
one another. All employees are eligible for quarterly MVP awards,
which recognize commitment to our Core Values, and our biannual
Leadership Awards celebrate outstanding leaders who cultivate thetalent and potential of their colleagues. We also highlight exceptional
employees through our Humans of Coupa series, in person and virtual
events, and professional development opportunities.

96,292 total
training hours

1,833 total

At Coupa, we invest in our leaders by offering exclusive 1:1
coaching. Our Executive Team is able to nominate key performers
from their respective organizations that provide the nominees withunlimited access to professional coaching over a six-month period.
Participants have a safe space to privately explore growth opportunities
in both their personal and professional lives.

Cynthia Moore
Security Engineering & Operations“As a child, I wanted to be Indiana
Jones,” says Cynthia. Her route toadventure was through technology,
and after a storied military IT career, she finds that working at
Coupa sparks the curiosity and excitement that have guided
her since childhood. Hear from Cynthia
Kyle Dowling
Solutions Architecture
Through his childhood in a militaryfamily, Kyle became a true citizenof the world—but afraid of how his
family might react to a gay son, he lived in the closet for 26
years. As Kyle gained personal and professional confidence,
including through his work at Coupa, he is now living as histrue self. Hear from Kyle

executive coaching hours

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Appendix

Learning and Development
In the spirit of our third core value, Strive for Excellence, we say Coupa
is a platform for personal and professional growth—and we mean it.
Employee education is a priority at Coupa, and our employees
collectively dedicate tens of thousands of hours each year to learningand development.
That starts at the very beginning, when new employees learn about
our fundamental values and how they inform our relationships withcustomers and partners—in our various onboarding and acculturation
programs. Through Coupa’s standardized, global onboarding approach,
new hires are provided with a six-month onboarding road map
comprised of self-guided e-learning activities and live workshop events
to welcome them to The Village, followed by role-specific bootcamps
and enablement activities.

For ongoing learning, employees can turn to Coupa University, aplatform with free online tutorials, instructor-led courses, andcertifications. We also offer an e-learning platform called Coupa Edgeand provide employees with access to LinkedIn Learning. To respondto a fast-changing business environment, we continue to evolve our
in-house offerings. Among our new 2022 programs were:

designed to teach them what it means to be a Supporting Manager at
Coupa. To ensure our managers’ continued success, Coupa University
runs various Manager Enablement and Leadership events throughout
the year. In addition to our six-month Manager Onboarding Program,other offerings include Hiring Excellence, delivering performance
reviews, resilience training, and many more.

» ESG 101: A training that breaks down what ESG is, how Coupa
supports it, and how to be an ESG champion. ESG 101 is now
integrated into new hire onboarding.

Rising Stars»D econstructing Microaggressions: A workshop on how to recognize
microaggressions and create a more inclusive workplace for all, held
during Black History Month.
Our Manager Development Program improves competencies andconsistency across Coupa, while creating a sense of community
among managers. At Coupa, our managers support their teams
through our inverted organization structure where employees areprovided guidance by their Supporting Manager instead of traditional
management structures. All people managers—whether newly
managing or seasoned—will go through a Coupa-fied curriculum

Coupa’s Rising Stars, our newest recognition and development
program for employees, provides 100 key performers with more
exposure and development opportunities. It starts with a six-monthelite learning series, followed by a Capstone Project that puts theory
into action, sparking positive changes within our business. Rising
Stars participate in quarterly networking events with executives andfellow colleagues, one-on-one coaching, mentoring, and special
volunteer activities. The program not only makes a difference inindividual careers but also creates a community of next-level leaders
who will positively influence Coupa, our community, and our culture.

1,330

1,247

412

total manager enablement
training hours

total company culture
training hours

learning & development
events in 2022
2023 ESG Report34

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Appendix

Platform
Innovation
In This Section
37 S ustainable BSM Capabilities
39 E
 volving Sustainable BSM
40 S
 upply Chain Impacts

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Principles & Ethics

Appendix

United Nations Sustainable Development Goals

Platform Innovation
We are committed to empowering our community to drive responsible business impact
and further unlock purpose through 100+ Sustainable Business Spend Management (BSM)
capabilities. Sustainable BSM unites every business, and every leader, to make every businessdollar spent more effective, equitable, and sustainable.
2022 KEY HIGHLIGHTS

Environmental
By weaving ESG data into their spend
processes, customers can more
effectively support their sustainability
goals while saving money. That
includes minimizing Scope 3 emissions
across supply chains and digitizing
paper-based processes to preserve
trees and water.

SocialWe are helping customers implement
procurement and supply chain
processes that direct their spend tocertified diverse suppliers, such as
women- and minority-owned
businesses, while accessing Community
data to measure and categorize adiverse supplier database.

GovernanceOur platform is improving ESG
governance to stay compliant withincreasing regulations. Supply chaintransparency is vital for preventing
bribery and corruption, monitoring
supply chain risk, and enforcing
supplier codes of conduct.

2023 ESG Report36Message from the Chairman

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Platform Innovation

Principles & Ethics

Appendix

Sustainable BSM Capabilities Across the Coupa Platform
Sourcing & Contracts• Reduce carbon emissions throughoptimized sourcing• Include risk and climate clauses in contracts• Ensure diverse suppliers are included
in proposals
Suppliers & Risk
• Minimize ESG risk across the supply chain• Find diverse suppliers• Access Tier 1 DEI forms,
dashboard, and alerts• Access Tier 2 collection
and reporting capabilities• Review diverse spend against
peer benchmarks

Supply Chain Design & Planning•R educe carbon emissions via
optimized logistics routes•A nalyze fleet electrification scenarios•D emand forecast improvements
to reduce waste• Integrate with risk data andsourcing process

Procurement & Invoicing• Purchase sustainable products• Select products from diverse suppliers
through diversity category filters
Payments & Treasury• Pay small businesses on time for government
requirements
Travel & Expenses:• Expense spend with diverse merchants• Optimize travel based on carbon emissions

Contingent Workforce• Review diverse labor provider status
Spend Analysis• Estimate Scope 3 emissions for Category 1Purchased Goods & Services• Review Community DEI data analytics• Pull Analytics reports for Tier 1
diverse spend

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Sustainable BSM allows organizations to save money and advance corporate responsibility
in one platform—optimizing business spend and performance creating positive change.

Supply Chain Design and Planning: Our modeling capabilities help
customers make optimal supply chain decisions, working throughcomplex trade-offs and massive amounts of data.
Using our automated platform, the Microsoft supply chain teamroutinely brings in 500 GB of supply chain data. They use this data toforecast their needs during demand peaks, such as the holidays. With
the right set of data in a digital twin of their supply chain, Microsoft
planned for the peaks with strategic decisions about supply chain
operations. That led to a 40% reduction in annual carbon
emissions. Learn more.
Supplier Sourcing: Our database holds more than 1 million diverse
category records, which helps our customers engage withclassified and certified minority-, woman-, veteran-, and LGBTowned businesses. That means opportunities for customers to makereal progress on their DEI commitments and positively impact diverse
communities.
Carbon Emissions: Customers can benchmark against their peers,report publicly on their environmental impact, and set company
policies to help reduce their carbon footprint.

In 2023, we will further reduce emissions by adding a carbon offset
program to Coupa Advantage. Through the Scope 3 Travel Emissions
Insights Dashboard, Coupa users can gain insight into the carbon
emissions associated with their organization’s business travel.
The dashboard can track flight, hotel, and car rental bookings madewith the Coupa Travel product or other integrated travel services,
as well as “off-channel” bookings. When customers book Coupa
Advantage rates for flights, hotels, and rental cars, 1% of what they
spend will be automatically used to buy carbon offsets on behalf of
their companies. This builds upon the existing capabilities of the
Scope 3 Dashboard for spend analytics, where customers canestimate their supply chain footprint for Scope 3 Category 1Purchased Goods and Services.
Third-Party ESG Risk: Our platform helps mitigate third-party risk
and accelerate supplier onboarding. Supply chain transparency isvital, especially as Coupa and our customers face increasing legislative
pressure—including Anti-Bribery Anti-Corruption (ABAC) complianceand global regulations like the German Supply Chain Act.

Platform Innovation

Principles & Ethics

Appendix hen communities comeW
together for a cause, they
do better. They are smarter
together. They save together.
And they become moresustainable together. With
Sustainable BSM, you can makereal-time changes to yourspend to generate impact andprogress on your company's
ESG commitments.
Donna Wilczek
SVP, Product Strategy &Innovation

2023 ESG Report38Message from the Chairman

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Platform Innovation

Principles & Ethics

Appendix

Evolving Sustainable BSM
While we are proud of the current Sustainable BSM capabilities in the
Coupa platform, we continue to Strive for Excellence and create impactful
innovations for our customers. This includes 36 new capabilities
delivered in the May 2022, September 2022, and January 2023 releases.
We collaborate with our customers on innovation and value prioritization
regularly. The partnership to inject ESG into the Coupa Platform includes
more than two dozen industry leaders who provide thought
leadership as part of our Community Advisory Boards. We hostregular design sessions, global roundtables, and ESG-focused usergroups with customers to understand the capabilities that will drive themost impact for our customers. These engagement efforts have culminated in hundreds of customers leveraging Coupa to unlock purpose
and accelerate their ESG impact.

In 2022, we supported sustainability innovation by leveraging machinelearning and AI capabilities to further solidify our commitment to ESG,
both within our company and across our value chain.

100+
Sustainable BSM capabilities in the Coupa platform
Supporting the Circular Economy: Through Coupa Ventures, weinvest in early- and growth-stage companies that are paving the way forback-office transformation by aligning processes across supply chain,procurement, and finance. In 2022, Coupa Ventures announced aninvestment in Rheaply that supports our commitment to sustainable
BSM. Rheaply is on a mission to bring circularity to all the world’s
resources. Rather than follow the current “take-and-dispose” modelof business spend, it supports the reuse and repurposing of materials.
The Rheaply platform allows organizations to track physical assets
and buy, sell, trade, donate, and rent resources through a digitalmarketplace. Everything from office furniture to IT assets is given a
new useful life, reducing spend and waste.
Expanding the Use of Community Intelligence: Through our unique
Community Intelligence, Community.ai, we take anonymized spend
and activity data from thousands of customers and integrate AI andmachine learning, leading to valuable insights and benchmarks for ourcustomers. We are expanding Community.ai to other ESG domains,such as Scope 1, 2, and 3 emissions and net zero targets. These
new data fields are available on the Coupa Supplier Portal and will be
synchronized with every customer assessment. Suppliers will be able tosave time, share their sustainability targets and impact, and attract new
business. Customers will receive decarbonization recommendations
and benchmarks to help manage their spend and supply chains.

The Coupa App Marketplace allows customers to extend Coupa BSM with third-party
applications and data sources. Customers can improve ESG practices and reduce risk withapps that monitor and report on their suppliers' ESG performance.

2023 ESG Report39

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Platform Innovation

Principles & Ethics

Appendix

Supply Chain Impacts
In 2022, Coupa launched its Mitigating ESG Risk in Supply Chains
campaign. Based on a survey of 800 global finance leaders, welearned that 97% of businesses recognize the importance of
accurately assessing ESG risk and ensuring supply chain partners
are in compliance with future legislation. Yet, 57% admit they do nothave an effective risk management system in place to ensure the ESG
integrity of their supply chains. Almost all agreed that if ESG data wereshared openly and instantaneously with prospective buyers, they could
more accurately assess ESG risk and compliance.
Sustainable BSM plays a key role in ensuring that companies haveaccess to the supplier ESG data that they seek. Community.ai enables
the data sharing and collaboration needed for companies toevaluate ESG risk and compliance across their supply chains.
Increasingly, health groups are turning to supply chain software to help
patients get better access to treatment and testing. Coupa worked with
FIND, the global alliance for diagnostics, and the USAID Global HealthSupply Chain Program to create OptiDx, a publicly available, open-access,easy-to-use web tool that helps low- and middle-income countries
improve diagnostic testing networks to help achieve universal healthcoverage goals and improve patient care. OptiDx uses Coupa’s
supply chain digital twin technology to allow users to explore
multiple, customized scenarios. These scenarios are then analyzed
using our world-class network and transportation optimization
algorithms to improve access to diagnostic services and makeservice delivery more cost-effective.

 SG is a top priority forE
all companies around theglobe and at Coupa this is
no different. As we continue
to further mature our
procurement processes, weare able to reduce Coupa's
environmental footprint,
improve governance andincrease spend with morediverse suppliers.
Michael Van Keulen
Chief Procurement Officer

For example, in Zambia, the model informed by OptiDx showed an
optimized network could shorten the distance patients had to travel for
HIV tests by a factor of 10, from 98 km to 10 km, helping increase theproportion of patients tested on site from 10% to 48%.
2023 ESG Report40Message from the Chairman

About Coupa

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Platform Innovation

Principles & Ethics

Appendix

Principles& Ethics
In This Section
43 Risk Management
44 D
 ata Responsibility
48 Intellectual Property
48 Ethics & Compliance48 H uman Rights

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Platform Innovation

Principles & Ethics

Appendix

United Nations Sustainable Development Goals

Principles & Ethics
Strong governance practices underpin everything we do to ensure a safe, secure, and ethical work
environment. We engage stakeholders across Coupa to operate in a just and equitable manner.

2022 KEY HIGHLIGHTS

14

31

100%

U.S. patents granted
to Coupa

audits across
13 product offeringsof employees certified
to Code of Conduct

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Principles & Ethics

Appendix

Risk Management
We recognize our risk management processes must keep pacewith company growth and external developments, such as a complex
regulatory environment and ever-shifting cyber threats. Companies
must be capable of managing risk across many dimensions:cybersecurity, climate change, critical incidents, third-party
vulnerabilities, and so on. Through our global Enterprise Risk
Management (ERM) program, we identify, prioritize, manage,and monitor business risks. The team that oversees our ERM
program meets quarterly with executive management to review
threats and discuss disclosures. This team also meets quarterly with
the Audit committee, which provides oversight of our management
and monitoring processes by reviewing significant risk exposures.
In 2022, we enhanced ERM operations by forming subcommittees
that meet with our core business partners to assess risks, consult on
remediation plans, and mature our control posture. The subcommittees
include Vendor & Supply Chain, People & Safety, Legal & Privacy, andTech Services. Each subcommittee follows a standardized scoring andassessment process to deeply understand our risks, allowing us to takea strategic approach to monitor and mitigate problems. We are also
expanding our ERM program to include a Product Assurance &Customer track to focus on risk reviews for each Coupa product.
We have integrated ESG into our overall risk management structure,extending to our legal, security, and privacy teams. Membersof our ESG team and ESG Working Group participate in ERM
subcommittees. ESG risks are tracked and maintained on the ERM
risk register we share with our leadership team.

In 2022, we improved how we manage risks related to contingent
labor by maturing existing controls in our onboarding, employment
and offboarding processes. In 2023, we will focus on internaland external assessments to improve the risk identification andmanagement process and improve the ERM program by expanding
our continuous control monitoring strategy.

We have integrated ESG into our overall risk
management structure, extending to ourlegal, security, and privacy teams.

2023 ESG Report43Message from the Chairman

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Platform Innovation

Principles & Ethics

Appendix

Data Responsibility
From robust data management practices to sweeping cybersecurity
protocols, Coupa has built a privacy and security architecture
capable of keeping customer and company information safe. We
have mechanisms in place to proactively address threats, maintaintechnology continuity, and minimize the risk of disruptions. These
components work together to maintain a privacy and security
platform that protects customer data, thwarts potential cyberattacks,
and keeps operations running smoothly.
Our privacy and security programs were established to protect the
information entrusted to us and processed on our BSM platform.
The Coupa Information Security Management System (ISMS) and thePrivacy Information Management System (PIMS) protect consumer
and partner data, monitor, and report risks, and inform customers
and other stakeholders about our approach to security and privacy.
To support compliance efforts in a fast-changing global regulatoryenvironment, we expanded our privacy certifications and audits in theAmericas, European Union, and Asia-Pacific regions. As part of the ISO
standards for PIMS and ISMS, we identify quarterly and annual objectives
and report our progress through an annual evaluation.

Coupa maintains a robust Security Awareness and Training Program
to ensure employees understand emerging threats, are current
with the best ways to protect data, and know how to maintainour high standards for security. Each year, all Coupa employees
must complete information security, privacy, phishing, and dataprotection training, and all third-party contractors must go through arigorous security onboarding review. Our Security Training Program ismanaged company-wide through an e-learning system, which wecomplement with monthly newsletters, internal blogs, and annualcompetitions during Cybersecurity Awareness Month in October.

In 2022, we enhanced our threat detection
and incident response capabilities andincreased security tooling.

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Principles & Ethics

Appendix

User Privacy
For Coupa, protecting customer data is critical. Customers trust
Coupa to manage financial transactions and sensitive data throughwide-ranging security controls, information security programs, andcertification audits.

Coupa’s ISO27701 and APEC PRP certified Global Privacy Program isbased on the following three core principles:

Coupa and our customers have a global footprint and are subject to theprivacy laws of many jurisdictions. To help ensure regulatory compliancefor both our customers and our operations, Coupa has a global privacy
program that aligns with these laws and regulations:• To align with trusted and tested data privacy and governanceframeworks to ensure robustness of our privacy efforts• EU General Data Protection Regulation (GDPR)• California Consumer Privacy Act (CCPA) and theCalifornia Privacy Rights Act (CPRA)• To support our customers’ compliance efforts and to reflect theinternational footprint of our customers’ and of our own operations• To go beyond the legal obligations and to meet the expectations ofbroader groups of stakeholders
Our products undergo a formal design review before every major software
release, which includes a privacy review to ensure the product complies
with the principles of privacy by design and privacy by default.

• Health Insurance Portability and Accountability Act (HIPAA)• Federal Risk and Authorization Management Program (FedRAMP)• Virginia Consumer Data Protection Act (VCDPA)• Colorado Privacy Act (CPA)• Utah Consumer Privacy Act (UCPA)• Connecticut Data Privacy Act (CTDPA)• Canada's Personal Information Protection and Electronic
Documents Act (PIPEDA)• Privacy laws in the United Kingdom, South Africa, India, China,
Singapore, Japan, Australia, Mexico, Colombia, and Brazil

Safeguarding Data
At a time when cyberattacks have become more frequent, andconsumers are increasingly aware of how their personal informationand financial data are stored and used, companies must have robust
data management policies. That is especially vital in our industry,
which relies on collecting and analyzing large quantities of data toprovide insights on procurement, payments, and supply chain
management.
Coupa follows industry best business practices and principles:data anonymization, de-identification of personal data, privacy
and compliance by design, and data minimization. We use Risk
Assess, our own risk solution, to manage the rigorous security review
process for third-party sub-processors, including an annual review andrevalidation for each sub-processor. Our security and procurement teams
also use Risk Assess to manage our processes for responding to supply
chain incidents and to validate possible third-party impacts across ourvendor and supplier ecosystem.

Our products undergo a privacy review
to ensure the product complies withthe principles of privacy by design andprivacy by default.

2023 ESG Report45

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Certification Programs

Coupa has developed
a world-class risk
management program toprotect our customer's
privacy and security.
Ken Ricketts
Chief Information
Security Officer

Coupa maintains a robust third-party audit program and an internal
audit schedule for all our products. Since 2015, we have expanded theaudit program from three annual audits on one product in 2015 to 31
audits across 13 product offerings in 2022. Our compliance program
has increased visibility and trust in our products. We support a wide
range of compliance programs and audits:• ISO27001• ISO27701

•S
 OC1

• SOC2• HIPAA• ITAR• PCI• TISAX•A PEC PRP

In 2022, Coupa achieved authorization from the Federal Risk andAuthorization Management Program (FedRAMP). FedRAMP is thestandard for all Security and Privacy Controls for Information Systems
and Organizations used by the U.S. Federal Government and theDepartment of Defense. The foundational changes that Coupa has
made to obtain FedRAMP Authorization improves security andcompliance for all Coupa customers, embedding into Coupa the
FedRAMP required security controls.

Platform Innovation

Principles & Ethics

Appendix

Secure CloudOperations & Infrastructure
Coupa enforces tight operating system-level security by minimizing
access points to production servers. We protect operating systems by
disabling or removing unnecessary users, open ports, and processes.
Coupa employees do not have direct access to production equipment,
databases, or customer data, except when needed for systemmanagement, maintenance, and backups.
We control access to Coupa networks and applications throughauthentication mechanisms, and to information systems throughmulti-factor authentication. Coupa performs access reviews every
quarter to ensure appropriate access and segregation of duties.
Coupa is responsible for the security of our BSM platform, and wetake that responsibility seriously. That starts with identifying the right
Infrastructure as a Service (IaaS) providers. Since IaaS providers are
responsible for physical security, network security, and data at rest,
ensuring we have the right suppliers is vital. During the annual supplierreview process, we require providers to complete compliance certification
programs that allow Coupa to validate their security controls.

To support international customers and help standardize each country’s mandatory baseline security controls for the cloud, we added
the German Cloud Computing Compliance Criteria Catalog (C5) toour list of audit programs. We also continued to participate in external certification programs like Cloud Security Alliance’s (CSA) STAR
self-assessment.

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Platform Innovation

Principles & Ethics

Appendix

Secure Software Development & Coding Practices
Coupa develops and delivers new features and bug fixes across theplatform iteratively over a relatively short period. The rapid pace ofdevelopment means that security must be a major focus during eachstep of the development process: design, develop, test, and release.
The Coupa Secure Software Development Lifecycle (SSDLC) ensuresthat Coupa customers enjoy the highest standards of quality, security,and innovation as they lead their organizations to the next level ofsuccess. At its core, our SSDLC is an agile software development
model, aimed at establishing guidelines and controls to ensure Coupa
code is deployed to production free of known security vulnerabilities
that could expose customer data.

Coupa's SSDLC Process:• Supports best business practices and industry standards, such as theOpen Web Application Security Project (OWASP), throughout theentire software lifecycle. Design and peer reviews are completed for
all features and functional changes, which includes security sign-off.
• A software version management mechanism is used to govern theuse of software and tools in the development process.

• The Application Security team leverages dynamic code analysis using
a vulnerability scanner to review code in our software development
pipeline. All deployed code changes must undergo this automatedset of tests.
• Currently we are improving our SCA tooling including updated
security scans for vulnerability dependency and Open Source
licensing checks.
In the QA certification process, manual and/or automated checks arevalidated to certify code changes and manual penetration testing iscompleted by an internal red team and a third party.

We require Coupa engineers to complete
annual awareness and application security
training that focuses on identifying andpreventing security vulnerabilities.

• Coupa performs extensive code testing and analysis using Static
Application Security Testing (SAST), Software Composition Analysis(SCA) and Static Authenticator Scanning (SAS). These tools staticallyanalyze application code during development to identify potential
security issues.

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Principles & Ethics

AppendixIntellectual Property
Protecting intellectual property (IP) through patents, copyrights, trademarks,
and contracts is crucial to Coupa. All employees, contractors, and otherthird parties must adhere to confidentiality and proprietary rights
agreements, and we strictly control access to and the distribution of
our software and data. We register domain names, trademarks, andservice marks in jurisdictions around the world.
In partnership with the BSM Community, we create new and uniquecapabilities that provide our customers, partners, and suppliers withincreased visibility, insights, and solutions to manage their spend. In
2022, Coupa was granted 14 U.S. patents, increasing our total issued
patents to 84. This milestone reflects our commitment to building themost innovative platform to help businesses make the most of every
dollar they spend.

Ethics & Compliance
Our company values are the foundation for our culture and how weinteract with customers. These values come to life in all we do at
Coupa and are formalized in our Code of Conduct, Employee
Handbook, and Global Anti-Corruption and Bribery Policy.

14 U.S. patents

We build strong mechanisms to ensure accountability. Employees can
submit complaints and concerns about questionable behavior confidentially; all submissions are reviewed impartially and with reference to an
objective set of compliance standards. All employees are compliant
with our Code of Conduct and we train every in-scope employee
on anti-corruption and bribery practices.

In 2022, we updated both our Code of Conduct and Supplier Code of
Conduct to strengthen policies on human rights, preventing modern
slavery, law abidance, and anti-corruption practices.

Human Rights
Just as we treat all Coupa employees with respect, we expect thesame standards to be applied at every link of our global supply chain.
As part of our efforts to support human rights throughout our supply
chain and operations, Coupa releases an annual Modern Slavery
Statement. It outlines our commitment to continually monitor andmanage our supply chain and operations to avoid human trafficking
and other potential abuses.
We reference our stance on Modern Slavery in our Code of Conduct
and Supplier Code of Conduct, and we support our customers inminimizing human rights risk in their supply chain. We also offer a
Modern Slavery e-learning course to increase employees’ awarenessof these issues.
As a signatory of the United Nations Global Compact, the world’s
largest corporate sustainability initiative, we support the Compact’s
Ten Principles. Those include support and respect for the protectionof internationally proclaimed human rights and making sure that weare not complicit in human rights abuses. We will continue to evaluate
ways for us to incorporate additional human rights monitoring into our
supply chain.

granted to Coupa in 2022 increasing
the total to 84 issued patents
2023 ESG Report48

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Platform Innovation

Principles & Ethics

Appendix

Appendix
In This Section
50 ESG Scorecard
51 SASB index
52 GRI Index
56 United Nations Global Compact

2023 ESG Report49

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Appendix

Principles & Ethics

ESG Scorecard
Focus Area

Planet*MetricScope 1 Emissions

291 MT CO₂e

Scope 2 Emissions (market-based)

2 MT CO₂e

Scope 2 Emissions (location-based)

1,403 MT CO₂e

Scope 3 Emissions—Purchased Goods & Services

18,748 MT CO₂e

People &Community

Metric2022

U.S. Race/Ethnicity Breakdown*:
American Indian or Alaska Native

0.3%

Asian

21.7%

Black

3.7%

Scope 3 Emissions—Capital Goods

494 MT CO₂e

Hispanic/Latinx

4.5%

Scope 3 Emissions—Fuel & Energy Related Activities

623 MT CO₂e

Native Hawaiian or Other Pacific Islander

0.2%

Scope 3 Emissions—Waste Generated in Operations

118 MT CO₂e

Two or More Races

3.3%
63.3%

Scope 3 Emissions—Business Travel

10,826 MT CO₂eWhite

Scope 3 Emissions—Employee Commuting

2,766 MT CO₂e

Did not disclose

Scope 3 Emissions—Upstream Leased Assets

123 MT CO₂e

Total Scope 3 Emissions

33,698 MT CO₂e

% of Renewable Electricity

100%

Total Electricity Consumption

People &Community

Focus Area

2022

3,680 MWh

% of Spend with Diverse Suppliers (Coupa Direct Spend)

6.7%% of Suppliers Certified as Diverse (Coupa Direct Spend)

2.5%

Total Spend with Diverse Suppliers (Coupa Direct Spend)
Global Workforce Gender*$23 million
Female 31% Male 69%

Total Donations made by Coupa Cares and Coupa Employees 1
Total Volunteer Hours

3%$720,000
3,790 hours

Total % of Employee Participation in Coupa Cares programs

28%

Platform
Innovation# of Sustainable Business Spend Management
Capabilities in the Coupa Platform

100+

Principles& Ethics% of Employees Certified to Code of Conduct

100%# of US Patents Granted to Coupa

14*These KPIs reflect Fiscal Year 2023: February 1, 2022- January 31, 2023
1

Donations include Pro bono service, corporate donations, employee matching and employee donations

2023 ESG Report50Message from the Chairman

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Platform Innovation

Appendix

Principles & Ethics

SASB–Software & IT Services
The Sustainability Accounting Standards Board (SASB) framework enables businesses to identify, manage, and communicate financially-material sustainability information. The below index maps our current disclosures for key
relevant ESG topics from the Software & IT Services industry standards.
Topic

Accounting Metric

Code

Response(1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable

TC-SI-130a.1

Pages 14-16

Discussion of the integration of environmental considerations into strategic planning for data center needs

TC-SI-130a.1

Pages 14-16

Description of policies and practices relating to behavioral advertising and user privacy

TC-SI-220a.1

Page 45

Number of users whose information is used for secondary purposes

TC-SI-220a.2

Page 45

Data Security

Description of approach to identifying and addressing data security risks,
including use of third-party cybersecurity standards

TC-SI-220a.2

Pages 43-47

Recruiting & Managing a Global, Diverse & Skilled Workforce

Percentage of gender and racial/ethnic group representation for (1) management,(2) technical staff, and (3) all other employees

TC-SI-330a.3

Page 28

Description of business continuity risks related to disruptions of operations

TC-SI-550a.2

Pages 43-44

Environmental Footprint of Hardware Infrastructure

Data Privacy & Freedom of Expression

Managing Systemic Risks from Technology Disruptions

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Principles & Ethics

Appendix

GRI Index
General Disclosures
GRI Standard
GRI 2: General Disclosures 2021

Information / Location in Report
2-1 Organization details

Coupa Software Incorporated: 1855 S. Grant Street, San Mateo, CA 94402, USA

2-2 Entities included in the organization’s sustainability reporting

This report includes Coupa Software Incorporated

2-3 Reporting period, frequency and contact point

Pages 1 and 57

2-4 Restatements of information

Page 28 includes a restatement for DEI Metrics

2-5 External assuranceThis report was not externally assured

2-6 Activities, value chain, and other business relationships

Pages 5-11

2-7 Employees

Pages 27-34

2-8 Workers who are not employees

We choose not to disclose this information

2-9 Governance structure and composition

Page 11

2-10 Nomination and selection of the highest governance body

Please refer to pages 14-15 in our 2022 Proxy Statement

2-11 Chair of the highest governance body

Page 11

2-12 Role of the highest governance body in overseeing the management of impacts

Page 11

2-13 Delegation of responsibility for managing impacts

Page 11

2-14 Role of the highest governance body in sustainability reporting

Page 11

2-15 Conflicts of interest

None

2-16 Communication of critical concerns

Page 48

2-17 Collective knowledge of the highest governance body

Please refer to pages 18-22 in our 2022 Proxy Statement

2-18 Evaluation of the performance of the highest governance body

Please refer to pages 14-15 in our 2022 Proxy Statement

2-19 Remuneration policies
2-20 Process to determine remuneration

Executive compensation policies and practices can be found on
pages 35-48 in our 2022 Proxy Statement
Executive compensation policies and practices can be found on
pages 35-48 in our 2022 Proxy Statement
2023 ESG Report52Message from the Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

GRI Index(continued)
Information / Location in Report
GRI 2: General Disclosures 2021

2-21 Annual total compensation ratio

Please see pages 55-56 in our 2022 Proxy Statement

2-22 Statement on sustainable development strategy

Page 2

2-23 Policy commitments

Page 48

2-24 Embedding policy commitments

Page 11

2-25 Processes to remediate negative impacts

Page 48

2-26 Mechanisms for seeking advice and raising concerns

Page 48

2-27 Compliance with laws and regulations

Pages 31 and 48

2-28 Membership associations

Page 11

2-29 Approach to stakeholder engagement

Page 92-30 Collective bargaining agreements

We may have and/or allow for collective bargaining agreements per local laws

3-1 Process to determine material topics

Page 93-2 List of material topics

Page 9Material Topics
GRI 3: Material Topics 2021

Customer Privacy (Coupa Material Topics: Data Responsibility)
GRI 3: Material Topics 2021

3-3 Management of material topics

Page 44

GRI 418: Customer Privacy 2016418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data

Pages 44-45

2023 ESG Report53Message from the Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

GRI Index(continued)
Information / Location in Report
Economic Performance (Coupa Material Topic: Sustainable BSM)
GRI 3: Material Topics 2021

3-3 Management of material topics

Pages 36-40

GRI 201: Economic Performance 2016

201-1 Direct economic value generated and distributed

Please refer to the Consolidated Statements of Operations,
F-6 in the 2022 Coupa Software 10-K filing

Employment (Coupa Material Topic: Talent & Culture)
GRI 3: Material Topics 2021

3-3 Management of material topics

Pages 21-34

GRI 401: Employment 2016

401-1 New employee hires and employee turnover

Pages 27-34

401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees

Page 32401-3 Parental leave

Page 32

Training and Education (Coupa Material Topic: Talent & Culture)
GRI 3: Material Topics 2021

3-3- Management of material topics

Pages 33-34

GRI 404: Training and Education 2016404-1 Average hours of training per year per employee

Page 33404-2 Programs for upgrading employee skills and transition assistance programs

Pages 33-34

404-3 Percentage of employees receiving regular performance and career development reviews

100%

Diversity and Equal Opportunity (Coupa Material Topic: Diversity, Equity, and Inclusion)
GRI 3: Material Topics 2021

3-3- Management of material topics

Page 27

GRI 405: Diversity and Equal Opportunity 2016405-1 Diversity of governance bodies and employees

Pages 27-31

2023 ESG Report54

Message from the Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

GRI Index(continued)
Information / Location in ReportNon-discrimination (Coupa Material Topic: Diversity, Equity, and Inclusion)
GRI 3: Material Topics 2021

3-3- Management of material topics

Page 27

GRI 406: Non-discrimination 2016406-1 Incidents of discrimination and corrective actions taken

Pages 27-31

Security Practices (Coupa Material Topic: Risk Management)
GRI 3: Material Topics 2021

3-3 Management of material topics

Page 43

GRI 410: Security Practices 2016

410-1 Security personnel trained in human rights policies or procedures

Pages 43 and 48

Customer Privacy (Coupa Material Topic: User Privacy)
GRI 3: Material Topics 2021

3-3 Management of material topics

Page 45

GRI 418: Customer Privacy 2016418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data

Page 452023 ESG Report55

Message from the Chairman

About Coupa

PlanetPeople & Community

Platform Innovation

Principles & Ethics

Appendix

United Nations Global Compact
Statement of Continued Support by the Chief Executive Officer
Description of Actions
Human Rights
Principle 1

Businesses should support and respect the protection of internationally proclaimed human rights

Page 2

Principle 2Make sure that they are not complicit in human rights abusesPage 2

Principle 3

Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining

Pages 2 and 48

Principle 4

The elimination of all forms of forced and compulsory labor

Pages 2 and 48

Principle 5

The effective abolition of child labor

Pages 2 and 48

Principle 6

The elimination of discrimination in respect of employment and occupation

Pages 2 and 48

Principle 7

Businesses should support a precautionary approach to environmental challenges

Pages 6, 10, 13

Principle 8

Undertake initiatives to promote greater environmental responsibility

Pages 14-16 and 36-40

Principle 9

Encourage the development and diffusion of environmentally friendly technologies

Pages 14-16

Businesses should work against corruption in all its forms, including extortion and bribery

Pages 2, 38, 48

Labor

Environment

Anti-Corruption
Principle 102023 ESG Report56

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