Accommodation Contract（General Terms and Conditions）（Scope of Application）
Article 1 Contracts for Accommodation and related agreements to be entered into between thisRyokan/Hotel and the Guest to be accommodated shall be subject to the se Terms and Conditions.
And any particulars not provided for herein shall be governed by laws and regulations and/or
generally accepted practices.
2．In the case when the Ryokan/Hotel has entered into a special contract with the Guest insofar as
such special contract does not violate laws and regulations and generally accepted practices,notwithstanding the preceding Paragraph, The special contract shall take precedence over theprovisions of these Teams and Conditions.
（Application for Accommodation Contracts）
Article 2 A Guest who intends to make an application for an Accommodation Contract with the
Ryokan/Hotel shall notify the Ryokan/Hotel of the following particulars;(1)Name of Guest(s);(2)Date of accommodation and estimated time of arrival;(3)Accommodation Charges（based, in principle, on the Basic Accommodation Charges listed in theattached Table No.1）;(4)Other particulars deemed necessary by the Ryokan/Hotel.
2. The guest who has applied for accommodation shall submit a quest list, containing name,address, telephone number, and etc, immediately when the Ryokan/Hotel requests. This isrequired even after the accommodation contract has been already concluded.
3．In the case when the Guest requests, during his stay, extension of the accommodation beyond thedate in Subparagraph (2)of the Paragraph1, it shall be regarded as an application for a new
Accommodation Contract at the time such request is made.
（Conclusion of Accommodation Contracts, etc.）
Article 3

A Contract for Accommodation shall be deemed to have been concluded when the

Ryokan/Hotel has duly accepted the application as stipulated in the preceding Article. However, thesame shall not apply when it has been proved that the Ryokan/Hotel has not accepted theapplication.
2．If the hotel presents an incorrect accommodation amount on the Internet site, or indicates anincorrect accommodation charge by phone and when you apply for an accommodation contract andthe hotel accepts it, If the hotel charge is significantly lower than the room rates for the days before
and after that date and unless it is indicated or informed about the reason for the low rate such as“limited”, “special”, or “campaign”, Because it is an agreement by mistake under the Civil Code, wewill invalidate the accommodation fee and will promptly notify you to that effect.
3．The Ryokan/Hotel may give a confirmation phone or mail to the contact information provided by
the guest before expected date of accommodation.
4．When a Contract for Accommodation has been concluded in accordance with the provisions of thepreceding Paragraph 1, The guest is requested to pay an accommodation deposit fixed by the
Ryokan/Hotel within the limits of Basic Accommodation Charges covering the Guest's entire periodof stay (3 days when the period of stay exceeds 3 days) by the date specified by the Ryokan/Hotel.
-1-5．The deposit shall be first used for the Total Accommodation Charges to be paid by the Guest. thensecondly for the cancellation charges under Article ６ and thirdly for the reparations under Article 18
if applicable, and the remainder, if any, shall be refunded at the time of the payment of the
Accommodation Charges as stated in Article 12.
6．When the Guest has failed to pay the deposit by the date as stipulated in Paragraph 2 the
Ryokan/Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply
only in the case when the Guest is thus informed by the Ryokan/Hotel when the period of payment of
the deposit is specified.
（Special Contracts Requiring No Accommodation Deposit）
Article 4 Notwithstanding the provisions of Paragraph2 of the preceding Article, the Ryokan/Hotelmay enter into a special contract requiring no accommodation deposit after the Contract has beenconcluded as stipulated in the same Paragraph.
2．In the case when the Ryokan/Hotel has not requested the payment of the deposit as stipulated in
Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the depositat the time the application for an Accommodation Contract has been accepted, it shall be construed
as that the Ryokan/Hotel has accepted a special contract prescribed in the preceding Paragraph.
（Refusal of Accommodation Contracts）
Article 5 The Ryokan/Hotel may not accept the conclusion of an Accommodation Contract under anyof the following cases;(1) When the application for accommodation does not conform with the provisions of these Teams andConditions;(2)When the Ryokan/Hotel is fully booked and no room is available;(3)When the Guest seeking accommodation is deemed liable to conduct himself in a manner that willcontravene the laws or act against the public order or good morals in regard to his accommodation;(4) When the Ryokan/Hotel recognized that the guest who claim complaints without reasonablereasons and who will be risk of disturbing the peaceful order in our Ryokan/Hotel.
(5)When the Guest seeking accommodation is a group of a public corporation or others that a gang ora gangster influences operation(6)When the Guest seeking accommodation is a member of public corporation that includes any
gangstar or falls under gang.
(7)When the Guest seeking accommodation does a behavior to give a remarkable nuisance to otherhotel guests(8)When the Guest seeking accommodation perform a violent demand act or request any
unreasonable burden more than rational ranges.
(9)Then the Guest seeking accommodation can be clearly detected as carrying an infectious disease(10)When the Ryokan/Hotel is requested to assume an unreasonable burden in regard to his
accommodation;(11)When the Ryokan/Hotel is unable to provide accommodation due to natural calamities,
disfunction of the facilities and/or other unavoidable causes;(12)When the provisions of Article ７ of Kyoto Prefectural Ordinance are applicable.
(13)When the person who applied for accommodation has applied for the purpose of own commercial
purpose and did not inform to the Hotel/Ryokan.
（Right to Cancel Accommodation Contracts by the Guest）-2-

Article 6 The Guest is entitled to cancel the Accommodation Contract by so notifying the
Ryokan/Hotel.
2．In the case when the Guest has cancelled the Accommodation Contract in whole or in part due tocauses for which the Guest is liable(except in the case when the Ryokan/Hotel has requested thepayment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 andGuest has cancelled before the payment ), the Guest shall pay cancellation charges as listed in theattached Table No.2. However, in the case when a special contract as prescribed in Paragraph 1 of
Article4 has been concluded, the same shall apply only when the Guest is informed of the obligationof the payment of the cancellation charges in case of cancellation by the Guest.
3．In the case when the Guest does not appear by 8p.m. of the accommodation date (2 hours after the
expected time of arrival if the Ryokan/Hotel is notified of it) without an advance notice, theRyokan/Hotel may regard the Accommodation Contract as being cancelled by the Guest.

（Right to Cancel Accommodation Contracts by the Ryokan/Hotel）
Article 7 The Ryokan/Hotel may cancel the Accommodation Contract under any of the following
cases:(1)When the Guest is deemed liable to conduct and/or have conducted himself in a manner that willcontravene the laws or act against the public order or good morals in regard to his accommodation;(2) When the Ryokan/Hotel recognized that the guest who claim complaints without reasonablereasons and who will be risk of disturbing the peaceful orderin our Ryokan/Hotel.
(3) A group of a public corporation or others that a gang or a gangster influences operation(4) Member of public corporation that includes any gangstar or falls under gang(5)When the guest perform a behavior to give a remarkable nuisance to other hotel guests(6)When the Ryokan/hotel or their stuff is performed a violent demand act or requested any
unreasonable burden more than rational ranges(7)When the guest does not obey verboten of the use rule that this building establishes(8)When the guest can be clearly detected as carrying an infectious disease;(9)When the Ryokan/Hotel is requested to assume an unreasonable burden in regard to his
accommodation;(10)When the Ryokan/Hotel is unable to provide accommodation due to natural calamities and/or
other causes of force majeure;(11)When the provisions of Article 7 of Kyoto Prefectural Ordinance are applicable;(12)When the Guest does not observe prohibited actions such as smoking in the Ryokan/Hotel,
mischief to the firefighting facilities and other prohibitions of the Use Regulations stipulated by the
Ryokan/Hotel (restricted to particulars deemed necessary in order to avoid the causing of fires).
(13)When it becomes clear that Article 5 (11) will be established after the accommodation contract isconcluded.
(14) When the guest does not accept Paragraph 2 of Article 2.
2．When the hotel cancels the accommodation rules in accordance with the provisions of thepreceding paragraph(10) or (11), there is no charge for accommodation services that have not yet
been provided. If the cancellation is due to other reasons, charges such as accommodation services
that have not yet been provided will also need pay as a penalty fee
3. In the case when the Ryokan/Hotel cancel the contract based on Paragraph 1, Ryokan/Hotel does
not compensates any loss associated with it.
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（Registration）
Article 8 The Guest shall register the following particulars at the front desk of the Ryokan/Hotel on
the day of accommodation:(1)Name, age, sex, address and occupation of the Guest(s);(2)For non-Japanese: nationality, passport number, port and date of entry in Japan;(3)Date and estimated time of departure; and(4)Other particulars deemed necessary by the Ryokan/Hotel.
2．In the case when the Guest intends to pay his Accommodation Charges prescribed in Article 12 by
any means other than Japanese currency, such as coupons or credit cards, these credentials shall beshown in advance at the time of the registration prescribed in the preceding Paragraph.
（Occupancy Hours of the Guest Rooms）
Article 9 The Guest is entitled to occupy the contracted guest room of the Ryokan/ Hotel from 4p.m.
to 10a.m. the next morning. However, in the case when the Guest is accommodated continuously, theGuest may occupy it all day long, except for the days of arrival and departure.
2．The Ryokan/Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph,
permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case,
the Ryokan/Hotel demands extra-charge. Regarding to price, please inquire at the reception.
（Observance of Use Regulations）
Article 10 The Guest shall observe the Use Regulations established by the Ryokan/Hotel.
（Business Hours）
Article 11 The business hours of the main facilities, etc. of the Ryokan/Hotel are as follows, and thoseof other facilities, etc. shall be notified in detail by brochures a s provided notices displayed in eachplace, service directories in guest rooms and others.
(1) Service hours of front desk, cashier's desk, etc.
A : Closing time
B : Front service

Nothing
7:00A.M. to 10:00P.M.

(2) Service hours(at facilities) for dining, drinking, etc.
A : Breakfast

7:00A.M. to 9:00A.M.

B : Lunch

11:00A.M. to 2:00P.M.

C : Dinner

5:30P.M. to 9:00P.M.

2．The business hours specified in the preceding Paragraph are subject to temporary changes due tounavoidable causes of the Ryokan/Hotel. In such a case, the Guest shall be informed by appropriate
means.
（Payment of Accommodation Charges）
Article 12 The breakdown of the Accommodation Charges, etc. that the Guest shall pay is as listed in
the attached Table No.1.
2．Accommodation Charges, etc. as stated in the preceding Paragraph shall be paid with Japanesecurrency or by any means other than Japanese currency such as coupons or credit cards recognizedby the Ryokan/Hotel at the front desk at the time of the departure of the Guest or upon request by
the Ryokan/Hotel.
3 ． Accommodation Charges shall be paid even if the Guest voluntarily does not utilize theaccommodation facilities which have been provided for him by the Ryokan/ Hotel and are at his-4-disposal.
（Liabilities of the Ryokan/Hotel）
Article 13 The Ryokan/Hotel shall compensate the Guest for the damage if the Ryokan/Hotel has
caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation
Contract and/or related agreements. However, the same shall not apply in cases when such damage
has been caused due to reasons for which the Ryokan/Hotel is not liable.
2．The Ryokan/Hotel is covered by the Ryokan/Hotel Liability Insurance in order to deal with
unexpected fire and/or other disasters.
（Handing When Unable to Provide Contracted Rooms）
Article 14 The Ryokan/Hotel shall, when unable to provide contracted rooms, arrange
accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent
of the Guest.
2．When arrangement of other accommodation cannot be made notwithstanding the provisions of thepreceding Paragraph, the Ryokan/Hotel shall pay the Guest a compensation fee equivalent to thecancellation charges and the compensation fee shall be applied to the reparations. However, when
the Ryokan/Hotel cannot provide accommodation due to the causes for which the Ryokan/Hotel is notliable, the Ryokan/Hotel shall not compensate the Guest.
（Handing of Deposited Articles）
Article 15 The Ryokan/Hotel shall compensate the Guest for the damage when loss, breakage orother damage is caused to the goods, cash, or valuables deposited at the front desk by the Guest,
except in the case when this has occurred due to causes of force majeure. However, for cash andvaluables, when the Ryokan/Hotel has requested the Guest to report its kind and value but the Guest
has failed to do so, the Ryokan/Hotel shall compensate the Guest within the limit of 150,000 yen.
2．We cannot kept cash of 150,000 yen more or items of 150,000 yen or more.
3．The Ryokan/Hotel shall compensate the Guest for the damage when loss, break age or otherdamage is caused, through intention or negligence on the part of the R yokan/Hotel, to the goods,
cash or valuables which are brought into the premises of the Ryokan/Hotel by the Guest but are notdeposited at the front desk. However, for articles of which the kind and value have not been reported
in advance by the Guest, except in case of the damage caused through intention or gross negligenceon the part of the Ryokan/Hotel shall compensate the Guest within the limit of 150,000 yen.
4. Even if there is a liability for damages under paragraphs 1 and 3, the Ryokan/Hotel will not beliable for the goods to be determined below.
(1) A manuscript, a design document, a design, a account book and something similar to these.
(Information devices such as magnetic tapes, magnetic disks, CDROMs, optical disks, computerand recorded on storage media that can be directly processed by peripheral devices such as
computers and their terminal devices included.)（Custody of Baggage and/or Belongings of the Guest）
Article 16 When the baggage of the Guest is brought into the Ryokan/Hotel before his arrival, theRyokan/Hotel shall be liable to keep it only in the case when such a request has been accepted by the
Ryokan/Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his
check-in.
2．When the baggage or belongings of the Guest is found left after his check-out, and the ownershipof the article is confirmed, the Ryokan/Hotel shall inform the owner of the article left and ask for-5-

further instructions. When no instruction is given to the Ryokan/Hotel by the owner or when theownership is not confirmed, the Ryokan/Hotel shall keep the article for 7 days including the day it isfound, and after this period, the Ryokan/Hotel shall turn it over to the nearest police station or
dispose it. Food, cigarette, magazines will be thrown away on the same day.
3．The Ryokan/Hotel's liability in regard to the custody of the Guest's baggage and belongings in thecase of the preceding two Paragraphs shall be assumed in accordance with the provisions ofParagraph 1 of the preceding Article in the case of Paragraph 1, and with the provisions ofParagraph 2 of the same Article in the case of Paragraph 2.
（Liability in regard to Parking）
Article 17 The Ryokan/Hotel shall not be liable for the custody of the vehicle of the Guest when the
Guest utilizes the parking lot within the premises of the Ryokan/ Hotel, as it shall be regarded that
the Ryokan/Hotel simply offers the space for par king, Whether the key of the vehicle has been
deposited with the Ryokan/Hotel or not. However, the Ryokan/Hotel shall compensate the Guest forthe damage caused through intention or negligence on the part of the Ryokan/Hotel in regard to the
management of the parking lot.
（Liability of the Guest）
Article 18 The Guest shall compensate the Ryokan/Hotel for the damage caused through intention or
negligence on the part of the Guest. Attached Table No.1
2. In order to receive service based on the contract fluently, in case when guests realized that theirservice is different to the contract, the guests are required to notify the Ryokan/Hotel that.
3. Smoking is forbidden within these walls except smoking area. In the case when the Ryokan/Hotelfound guests smoking or trace of smoking such as cigarette butts, ash, the Ryokan/Hotel demands
compensation for damages.
(Court of jurisdiction and applicable law)
Article 19 Disputes concerning accommodation contracts between the hotel and its guests shall begoverned by the laws of Japan, and shall be the exclusive jurisdiction court with the district court orbrief court having jurisdiction over the location of the Ryokan/Hotel.
2. The official text is the terms and conditions for accommodation contracts in Japanese.
(Additional clauses)
Article 1 The Ryokan/Hotel will be the same as the model accommodation provision announced by
the Ministry of Land, Infrastructure, Transport and Tourism on September 30, 2021 as theaccommodation provision of our Ryokan/Hotel and will be enforced on the same day.
Article 2 On September 30, 2021, the terms and conditions of accommodation Article 2. paragraph2,
Article 3. paragraph2,3, Article 5. (4), (11), Article 7. (2), (10), (11), 3, Article 15. 2, 4, Article 18.
paragraph2,3, and Article 19. are each new establishment, Article 3 paragraph1, Article 5.(10),Article 6.paragraph2, Article 7. (2), Article 14. (2), Article 16. (2) are each part is revised and takes
effect on the same day.

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Attached Table No.1
Calculation method for Accommodation Charges(Ref. Paragraph 1 of Article 2 and Paragraph 1 of Article 12）

Total
Amount to
be paid by
the Guest

Accommodati
on Charge
Extra Charge
Taxes

Basic Accommodation Charge （Room Charge + Breakfast & Dinner）
Extra Meals & Drinks（other than Breakfast & Dinner）and Other Expenses

a. Consumption Tax

b. Kyoto City Accommodation Tax

Remarks
1．Basic Accommodation Charge is variable with the seasons, number of guests, plans. This isreferred to the website.
2．A child's charge applies to children attending elementary school of ages(up to 12 years of age) andunder. 70% of the adult charge shall be required when meals and beddings comparable to those forthe adult are provided to such children, 50% shall be required when meals and beddings for children
are provided and 30% shall be required when only bedding for children is provided, or Website
reference fee shall be charged.
For an infant to whom meals and bedding are not provided, 1,000yen+tax shall be charged.
3. In the case when taxation is revised, our regulation is reflected new taxation.

Kyoto City Accommodation Tax is based on Kyoto City Accommodation Taxation.
Attached Table No.2 Cancellation Charge for Ryokan (Ref. Paragraph 2 of Article 6)
Contracted Number of Guests
Date when Cancellation of Contract is 1 to 14
15 to 30
31 to 100 101 andNotifiedmore
No Show
100%
100%
100%
100%
Accommodation Day
100%
100%
100%
100%
1day Prior to Accommodation Day
50%
50%
80%
80%
2day Prior to Accommodation Day
30%
30%
50%
50%
3day Prior to Accommodation Day
30%
30%
30%
50%
5day Prior to Accommodation Day
30%
30%
30%
6day Prior to Accommodation Day
20%
30%
7day Prior to Accommodation Day
20%
30%
8day Prior to Accommodation Day
10%
20%
14day Prior to Accommodation Day
10%
20%
30day Prior to Accommodation Day
10%
Remarks;
1．The percentages signifies the rate of cancellation charge to the Basic Accommodation Charges.
2．When the number of days contracted is shortened, the cancellation charge for its first day shall be
paid by the Guest regardless of the number of days shortened.
3. Regarding to partial cancellation of booking 15 people or more, in the case the cancellation is
submitted 10 days prior to the booking date and guest’s number of cancellation is less than 10% in
guest’s number booked (fractions are rounded up), the Ryokan/Hotel does not demand cancellation
charge. Apart from that, we demand cancellation charge based on Attached Table No.2.

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