Safety Initiatives in the Railway Business

The shared mission of Hankyu Corporation and Hanshin Electric Railway is to ensure the absolutesafety of railway transportation. All day-to-day safety enhancement measures as well as measures
to ensure safety in emergencies reflect the safety policy and safety objective below.

Safety Policy and
Safety Objective
Hankyu Corporation 
Safety Objective• Maintaining the elimination of accidents for which we bear responsibility
For the fiscal years from fiscal 2017 onward, we again set elimination of accidents for which we bear responsibility as our safety objective. This has
been our safety objective since 2006, and we will continue to do our utmost to achieve it.
Safety Policy and Safety Priority Measures
Provide safe, high-quality transportation services that fully justify public trust—Hankyu Corporation: Safety and comfort
1. Promote accident reoccurrence prevention and accident prevention
measuresa. 
Ensure rigorous accident reoccurrence prevention by steadily
implementing countermeasuresb. Prevent accidents by using accident precursor information andaccident examples
c. Upgrade and introduce equipment and facilities to realise even safer
railways
2. Strengthen responses when disasters occura. Identify risks that threaten business continuity and prepare andimplement countermeasures

Positions and Roles

Safety Management System
PresidentDirectors
Head of Urban Transportation Business(Chief Safety Manager: Director)
Deputy Head ofUrban Transportation Business
Manager, Urban
Manager,
Transport Division
Transportation(Chief Train
PlanningOperations(Head of InvestmentManager)
and Financing Team)Manager,
Technical Division(Chief CivilEngineering
Facilities Manager)

Manager,
Kobe LineOperations

Manager,
Takarazuka LineOperations

Manager,
Kyoto LineOperations

Deputy Operations
Manager (CrewTraining Manager)

Deputy Operations
Manager (CrewTraining Manager)

Deputy Operations
Manager (CrewTraining Manager)

Manager,
Technical Division(Chief ElectricalFacilities Manager)

Manager,
Technical Division(Chief RollingStock Manager)

Group Safety Management
Promotion Committee

Technical Division (civilengineering facilities)
Safety Management
Promotion Committee

Investigative Committee for
Measures to Prevent Accidents
Technical Division(electrical facilities)
Safety Management
Promotion Committee

Chief Safety Manager
In order to prioritise securing the safety of railway facilities and rolling stockand the handling of operations, and to control and manage transportation
operations in each division, the Chief Safety Manager works to disseminate
safety management regulations and to ensure compliance with related laws
and regulations; to increase awareness of safety as the Group’s most important priority; to confirm the implementation of transportation operations,management conditions, and the progress made in implementing the safety
improvement measures stipulated in the Medium-Term Management Plan;
and to implement improvement measures.

Chief Crew Training Manager
Based on the instructions and orders of the Chief Train Operations Manager,
the Chief Crew Training Manager maintains and manages the capabilities oftrain crews and periodically confirms and submits reports on the progress
being made in improving their capabilities.

Business Division Safety
Management Promotion Committee
Investigative Committee to Improve
the Safety and Security of Operations

President
The President determines the implementation, management organisation,and rules of the railway business. In addition, when formulating the MediumTerm Management Plan, which includes facilities and transportation,­personnel, investment, and budget, the President verifies and ascertains thesituation from the perspectives of safety and feasibility and instructs onimprovements.

Chief Train Operations ManagerThe Chief Train Operations Manager manages operations-related duties,including utilising the employees involved in operations, railway facilities, androlling stock; setting and revising the operations plan; managing train crews,
the operations of rolling stock, and train operations; and providing training fortrain crews and maintaining their capabilities.

Safety Management Promotion Committees

Transport Division
Safety Management
Promotion Committeeb. Conduct highly effective training to realise rapid, reliable emergency measures
3. Enhance employees’ safety awareness and increase communicationa. Conduct training to heighten employees’ safety awareness evenfurtherb. Continue training aimed at ensuring personnel development andthe passing on of skills
c. Establish workplaces with an open atmosphereTechnical Division(rolling stock)
Safety Management
Promotion Committee

Other Managers and Responsible Persons
In each division, other managers and responsible persons maintain andmanage the facilities they are responsible for in order to ensure there are no
obstacles to realising safe transportation.
Safety Management Promotion Committees
Safety Management Promotion Committees discuss, investigate, and reporton a variety of proposals for transportation safety. These committees include
the Group Safety Management Promotion Committee, on which the President
serves as chairperson; the Business Division Safety Management Promotion
Committee, on which the Chief Safety Manager serves as chairperson; and thedivisional safety management promotion committees.

Safety Initiatives in the Railway Business

Hanshin Electric Railway 
Safety Objective•M aintaining the elimination of accidents for which we bear responsibility
We have maintained elimination of accidents for which we bear responsibility as our safety objective since April 1985.
Safety Policy

Maximum priority on safety

Compliance with laws and regulations

The President, directors, and employees
shall do everything possible to ensure safetyof operations, based on the understandingthat putting the highest priority on ensuringsafety is the mission of railway businesses.

T he Company shall comply with all laws andregulations related to safety and apply themrigorously and sincerely in its operations.

President
The President has the ultimate responsibility for ensuring transport safety.

President
The Railway Safety Council has been established
as an organisation that specialises in promoting
safety management.

Directors
Urban Transportation
Business
Railway Safety Council

Chief Safety Manager(Head of Urban
Transportation Business)
Deputy Head of Urban
Transportation Business

Manager,Electrical Division

Chief Crew Training Managers(Head, East Rolling Stock Yard)(Head, West Rolling Stock Yard)

The Company shall implement continuous verification procedures to ensure thatsafety management systems are operating
appropriately.

Positions and Roles

Safety Management System

Chief Train
Operations Manager(Manager,Transportation
Division)

Maintenance of safety management
systems

Manager,Rolling StockDivision

Manager,Engineering
Division

Chief Safety Manager (Head of Urban Transportation Business)The Chief Safety Manager is responsible for overseeing all activities related toensuring transport safety.
Chief Train Operations Manager (Transportation Division Manager)
Under the direction of the Chief Safety Manager, the Chief Train Operations
Manager is responsible for operations including train operations, maintaining
the capabilities of train crews, and other related operations.
 hief Crew Training Managers (the Heads of the East Rolling Stock Yard
Cand the West Rolling Stock Yard)
Under the direction of the Chief Train Operations Manager, the Chief Crew
Training Managers are responsible for ensuring all crew are properlyqualified.
Electrical Division Manager
Under the direction of the Chief Safety Manager, the Electrical Division
Manager has overall control of items relating to electrical facilities.
Rolling Stock Division Manager
Under the direction of the Chief Safety Manager, the Rolling Stock Division
Manager has overall control of items relating to rolling stock.
Engineering Division Manager
Under the direction of the Chief Safety Manager, the Engineering Division
Manager has overall control of items relating to track, civil engineering, andconstruction facilities.

Safety Initiatives in the Railway BusinessInitiatives to Reinforce the Safety
Management System (Using thePDCA Cycle)

By applying our safety management system (the PDCA cycle) to a range of safety initiatives, we are aiming to create a virtuous cycle of improvement based on even highersafety goals.

Revisions to the Railway Business Law in October 2006 required railway companies to create new safety management systems dedicated to transport safety. Under our new safety management system,
we are realising even higher levels of safety by applying theplan–do–check–act (PDCA) cycle, ensuring compliance with allrelated laws and regulations, conducting operations that place thehighest priority on safety, and fostering greater awareness of safetyissues among employees from directors on down.

DO
Safety management
implementationand operation

PLAN
Creation of safetycontrol plansand systems

Continuous
improvement

CHECK
Safety management
and operational checks

ACT
Improvements (proposalsfor improvements) andrevisions to safety
management plans
and systems

Use of Safety-Related Suggestion Boxes to Reduce Potential Risks
With a view to preventing accidents, Hanshin Electric Railway­collects and uses risk information about the potential causesof accidents and near misses. As an additional initiative to reduce
potential risks, the company began a safety-related suggestion
box system in 2014. The suggestion boxes allow employees
engaged in railway operations to anonymously submit comments
about instances when they have felt situations were dangerous

or about things they have realised in the course of day-to-day
duties, regardless of whether these comments concern an operational area for which they are responsible. Without fail, railway
operations’ safety-related committees check these suggestions
and take the necessary countermeasures. Moreover, by sharing
examples of improvements, we heighten each employee’s sensitivity to danger and thereby encourage further improvements.

Before improvement

After improvement

Suggestion
received

There is an area in the west part of Kusugawa Station that
does not have an intrusion prevention fence. Train photographers and small children putting out their hands gave
me a fright.

Countermeasure

By installing a new intrusion prevention fence,
we ensured safe train operations.

Safety Initiatives in the Railway Business

Safety Enhancement
Initiatives

To ensure the safety of customers, we are proactively taking personnel-related measures toenhance education and training as well as infrastructure-related measures to improveequipment and facilities.

1. Training and Education At government-designated in-house training centres, Hankyu
Corporation and Hanshin Electric Railway foster train drivers andtrain conductors. During the training period, trainees receive education on academic subjects and practical skills in accordance with anational curriculum. Also, experienced drivers and train conductors

act as instructors and provide rigorous one-on-one, on-site training.
Even after personnel have passed certification exams, we maintainand heighten the skills, awareness, and qualifications of drivers, conductors, and operations personnel by holding safety workshops andseminars and by conducting training based on a range of scenarios.

2. Initiatives for Natural Disasters 
1. Responding to rain storms
During rain storms, we direct trains to reduce speed or suspend
operations based on information obtained from the rain gauges, windgauges, and water meters installed alongside our railway lines andmeteorological information from the Japan Meteorological Agency.
2. Responding to earthquakes
If earthquake early warning systems forecast an earthquake with aseismic intensity of four or above, or if seismographs that we haveinstalled alongside our railway lines detect an earthquake of thesame seismic intensity, we immediately begin procedures for theemergency suspension of operations of trains on line segments inearthquake zones.

3. Responding to actions of third parties, such asacts of terrorism
If there is a warning that the actions of third parties, such as acts ofterrorism, could cause serious incidents with extremely significant
effects on society, or if such a warning calls for continued vigilance,
or if suspicious items or persons are discovered or damage isincurred, we take measures appropriate to the threat level.
Further, we are advancing the installation of security cameras on
station platforms and in station concourses to prevent crime.

3. Maintenance Work: Indispensable for Safe, Comfortable Operations 
1. Inspecting electrical equipment
We have many different types of electrical equipment, including signal safety equipment, secure communications equipment, railway crossing
safety equipment, power equipment, railway track equipment, and substation equipment, which we inspect regularly based on prescribed­inspection schedules.
2. Inspecting railway tracks
We regularly inspect railway tracks, rails, ties, and other components to ensure the safe operation of trains.
3. Inspecting structures
We inspect elevated tracks, bridges, tunnels, and other railway civil engineering structures regularly.
4. Inspecting rolling stock
We conduct inspections at our plants and train depots to maintain the safety of rolling stock. Regular inspections include train inspections, statusand function inspections, main component inspections, and overall inspections. In addition, we conduct unscheduled inspections as required.