Resolution
Direct Vent Gas Fireplace
Installation andOperating Instructions

Models: VHLDV500

WARNING
If the information in these instructions is notfollowed exactly, a fire or explosion may
result causing property damage, personal
injury or loss of life.

–

Do not store or use gasoline or other flammablevapors and liquids in the vicinity of this or any otherappliance.

–	WHAT TO DO IF YOU SMELL GAS• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
–

Installation and service must be performed
by a qualified installer, service agency or thegas supplier.

WARNING: Improper installation, adjustment, alteration,
services or maintenance can cause injury or property
damage. Refer to this manual. For assistance or additional
information consult a qualified installer, service agency
or the gas supplier.
This appliance may be installed in an aftermarket*,permanently located, manufactured home (USA only) or
mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is notconvertible for use with other gases, unless a certified
kit is used.
*	Aftermarket: Completion of sale, not for purpose of resale, from the
manufacturer.

0293

DUE TO HIGH TEMPERATURES, THE APPLIANCEVHLDVOUT
coverOF TRAFFIC ANDSHOULD BE LOCATEDAWAY FROM FURNITURE AND DRAPERIES.
CHILDREN AND ADULTS SHOULD BE ALERTEDTO T H E H A Z A R D S O F H I G H SU R FACETEMPERATURE AND SHOULD STAY AWAY TO
AVOID BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE SUPERVISEDWHEN THEY ARE IN THE SAME ROOM AS THE
APPLIANCE.
CLOTHING OR OTHER FLAMMABLE MATERIALSHOULD NOT BE PLACED ON OR NEAR THE
APPLIANCE.
Keep the room area clear and free fromcombustible materials, gasoline, andother flammable vapors and liquids.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
20300293 3/11 Rev. 4

CONTENTS

Resolution Direct Vent Gas Fireplace
Thank you and congratulations on your purchase of a
Vermont Castings Fireplace.

PLEASE READ THE INSTALLATION AND OPERATION INSTRUCTIONS BEFORE USING THE APPLIANCE!
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible fire hazard and will void the warranty.
Important Safety Information..................................... 3
Code Approval............................................................. 4
Product Features......................................................... 5
High Elevations....................................................... 5
Gas Pressures........................................................ 5
Gas Specifications & Orifice Size........................... 5
Fireplace & Framing Dimensions.............................. 6
Pre-Installation Information........................................ 7
Before You Start...................................................... 7
Fireplace Framing................................................... 7
Fireplace Location................................................... 8
Clearances................................................................... 9
Secure Fireplace........................................................ 10
Finishing Material...................................................... 10
Venting Installation.....................................................11
Installation Precautions..........................................11
Installation Clearances...........................................11
Installation Planning.............................................. 12
Vertical Termination............................................... 12
Horizontal Termination.......................................... 12
How to Use a Vent Graph..................................... 14
Vertical Sidewall Installation.................................. 15
Vertical/Horizontal Termination Configurations..... 16
Below Grade Installation....................................... 17
Vertical Through-the-Roof Applications................. 18
Installation for Vertical Termination....................... 19
Fireplace Installation................................................. 21
Check Gas Type................................................... 21
Install Gas Piping ................................................. 21
Check Gas Pressure ................................................ 23
Electrical Installation ............................................... 23
Electrical Wiring.................................................... 23
Junction Box Wiring.............................................. 24Command Center Wall Installation........................ 24
Wall Switch Installation......................................... 24
Signature Command Wiring Diagram................... 25
Fan/Blower System................................................... 26
Glass Frame Removal............................................... 27
Stone, Light Bulb and Lens Placement................... 28
Rock Wool Placement............................................... 28
Log Placement........................................................... 29
Operating Instructions ............................................. 33
Operating Instructions........................................... 34
To Turn Off Gas..................................................... 34
Signature Command System
Operation Instructions........................................... 35
Touch Screen Remote Transmitter Operation....... 38
Cleaning and Maintenance....................................... 44
Burner, Pilot and Control Compartment................ 44
Pilot Flame............................................................ 44
Burner Flame........................................................ 44
Venting System..................................................... 45
Glass Door............................................................ 45
Logs...................................................................... 45
Rock Wool . .......................................................... 45
Troubleshooting........................................................ 46
Replacement Parts.................................................... 47
Firebox Components............................................. 47
Signature Command System................................ 48
Logs...................................................................... 50
Venting Components............................................. 51
Massachusetts Residents Only............................... 54
Warranty....................................................................... 5
Efficiencies................................................................ 5620300293

IMPORTANT SAFETY INFORMATION

Resolution Direct Vent Gas Fireplace
OWNER

Please leave these instructions with the appliance.

Please retain these instructions for future reference.

WARNINGINSTALLER• Read this owner’s manual carefully and completely before trying to assemble, operate,••or service this fireplace.
Any change to this fireplace or its controls can be dangerous.
Improper installation or use of this fireplace can cause serious injury or death fromfire, burns, explosions, electrical shock and carbon monoxide poisoning.

This fireplace is a vented product. This fireplace must be
properly installed by a qualified service person. The glass
door must be properly seated and sealed. If this unit is notproperly installed by a qualified service person with glass
door properly seated and sealed, combustion leakage canoccur.
CARBON MONOXIDE POISONING: Early signs of carbon
monoxide poisoning are similar to the flu with headaches,dizziness and/or nausea. If you have these signs, the fireplace may not have been installed properly. Get fresh air
at once! Have the fireplace inspected and serviced by aqualified service person. Some people are more affectedby carbon monoxide than others. These include pregnant
women, people with heart or lung disease or anemia,
those under the influence of alcohol, and those at highaltitudes.
Propane/LP gas and natural gas are both odorless. An
odor-making agent is added to each of these gases. The
odor helps you detect a gas leak. However, the odor added
to these gases can fade. Gas may be present even though
no odor exists.
Make certain you read and understand all warnings. Keepthis manual for reference. It is your guide to safe and proper
operation of this fireplace.
1. This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is notconvertible for use with other gases unless a certified
kit is used.
2. For propane/LP fireplace, do not place propane/LP
supply tank(s) inside any structure. Locate propane/LP
supply tank(s) outdoors. To prevent performance problems, do not use propane/LP fuel tank of less than 100
lbs. capacity.
3. If you smell gas

•
•
•
•

shut off gas supply.
do not try to light any appliance.
do not touch any electrical switch; do not use any
phone in your building .
immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.

20300293

4. Never install the fireplace••

in a recreational vehicle
where curtains, furniture, clothing, or other flammable objects are less than 42" from the front, top,or sides of the fireplace• in high traffic areas• in windy or drafty areas
5. This fireplace reaches high temperatures. Keep children
and adults away from hot surfaces to avoid burns or
clothing ignition. Fireplace will remain hot for a time after
shutdown. Allow surfaces to cool before touching.
6. Young children should be carefully supervised when
they are in the same room as the appliance. Toddlers,
young children and others may be susceptible to accidental contact burns. A physical barrier is recommended
if there are at risk individuals in the house. To restrict
access to a fireplace or stove, install an adjustablesafety gate to keep toddlers, young children and otherat risk individuals out of the room and away from hot
surfaces.
7. Do not modify fireplace under any circumstances. Anyparts removed for servicing must be replaced prior tooperating fireplace.
8. Turn fireplace off and let cool before servicing, installing, or repairing. Only a qualified service person should
install, service, or repair the fireplace. Have burnersystem inspected annually by a qualified service
person.
9. You must keep control compartments, burners, andcirculating air passages clean. More frequent cleaning
may be needed due to excessive lint and dust. Turn off
the gas valve and pilot light before cleaning fireplace.
10. Have venting system inspected annually by a qualified
service person. If needed, have venting system cleanedor repaired. Refer to Cleaning and Maintenance, Page
44.
11. Keep the area around your fireplace clear of combustible materials, gasoline, and other flammable vapor andliquids. Do not run fireplace where these are used orstored. Do not place items such as clothing or decorations on or around fireplace.
Resolution Direct Vent Gas Fireplace

IMPORTANT SAFETY INFORMATION and CODE APPROVAL

Continued from page 3

IMPORTANT:PLEASE READ THE FOLLOWINGCAREFULLY

It is normal for fireplaces fabricated of steel to give offsome expansion and/or contraction noises during thestart up or cool down cycle. Similar noises are found withyour furnace heat exchanger or car engine.

IMPORTANT:PLEASE READ THE FOLLOWINGCAREFULLY

It is not unusual for gas fireplaces to give off some odor
the first time it is burned. This is due to the manufacturing
process.
Please ensure that your room is well ventilated
during burn off — open all windows.
It is recommended that you burn your fireplace for atleast ten (10) hours the first time you use it. Place thefan switch in the “OFF” position during this time.

WARNING

12. Do not use this fireplace to cook food or burn paper orother objects.
13. Never place anything on top of fireplace.
14. Do not use any solid fuels (wood, coal, paper, cardboard, etc.) in this fireplace. Use only the gas typeindicated on rating plate.
15. This appliance, when installed, must be electricallygrounded in accordance with local codes or in theabsence of local codes, with the National ElectricalCode, ANSI/NFPA 70, or the Canadian Electrical Code,CSA C22.1.
16. Do not obstruct the flow of combustion and ventilation
air in any way. Provide adequate clearances aroundair openings into the combustion chamber along withadequate accessibility clearance for servicing andproper operation.
17. When the appliance is installed directly on carpeting,tile or other combustible material other than wood flooring, you must set appliance on a metal or wood panelor hearth pad extending the full width and depth of theappliance.
18. Do not use fireplace if any part has been exposed toor has been under water. Immediately call a qualified
service technician to inspect the appliance and replace
any part of the control system and any gas control which
as been submerged in water.
19. Do not operate fireplace if any log is broken.
20. Do not use a blower insert, heat exchanger insert, or
any other accessory not approved for use with thisfireplace.
21. Do not operate the fireplace with glass door removed,
cracked, or broken.

Never connect unit to private (nonutility) gas wells. This gas is commonly
known as wellhead gas.

! WARNING
HOT GLASS WILLCAUSE BURNS.

Code Approval
Direct Vent type appliances draw all combustion air fromoutside of the dwelling through the vent pipe.

DO NOT TOUCH GLASSUNTIL COOLED.

These appliances have been tested by CSA and found tocomply with the established standards for DIRECT VENTGAS FIREPLACE HEATERS in the USA and Canada as
follows:

NEVER ALLOW CHILDRENTO TOUCH GLASS.

LISTED VENTED GAS FIREPLACE HEATERTESTED TO:
ANSI Z21.88-2009 / CSA 2.33-2009 STANDARDSA manufactured home (USA only) or mobile home OEM
installation must conform with the Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part
3280, or when such a standard is not applicable, theStandard for Manufactured Home Installations, ANSI/NCSBCS A225.1, or Standard for Gas Equipped Recreational Vehicles and Mobile Housing, CSA Z240.4.

!

AVERTISSEMENT
Un panneau vitré chaud peutcauser des brûlures.
Laissez refroidir le panneau
vitré avant d’y toucher.
Ne laisser jamais les enfants
toucher le panneau vitré.

20300293

product features

Resolution Direct Vent Gas Fireplace• This appliance has been certified for use with either
natural or propane gas. See appropriate data plates.

• This appliance is not for use with solid fuels.
• The appliance is approved for bedroom or bedsitting
room installations.

• The appliance must be installed in accordance with local•••

Access Panel

codes if any. If none exist use the current installation
code. ANSI Z223.1/NFPA 54 in the USA, CSA B149 in
Canada.
This appliance is mobile home approved.
The appliance must be properly connected to a venting
system.
The appliance is not approved for closet or recessed
installations.

Control Box

Gas Valve

HIGH ELEVATIONS
Input ratings are shown in BTU per hour and are certified
without deration for elevations up to 4,500 feet (1,370m) above sea level.
For elevations above 4,500 feet (1,370 m) in USA,installations must be in accordance with the current
ANSI Z223.1/NFPA 54 and/or local codes having jurisdiction.
In Canada, please consult provincial and/or local authorities having jurisdiction for installations at elevations
above 4,500 feet (1,370 m).

GAS pressures
		
Inlet Minimum
Inlet Maximum
Manifold Pressure

Natural4.5” w.c.
10.5” w.c.
3.5” w.c.

Propane (LP)11.0” w.c.
13.0” w.c.
10.0” w.c.

Command Center

FP2594

Figure 1 VHLDV Fireplace Controls

FP2594
VHLDV
controls
Gas
Specifications& ORIFICE SIZE				
Btu/hr Input
			
Max.
Min.
Min. Front 		
Model
Fuel	All 	AllBurners 					
Burners Burners
Only
VHLDV500NTSC Nat.
50,00035,50017,500VHLDV500PTSC
LP
50,00038,50017,500Model
Fuel
VHLDV500 Nat.
VHLDV500 LP

20300293

Orifice Size
Front
Rear
2.3 mm#30 (.1285)#50 (.070")#55 (.052")

FIREPLACE and FRAMING DIMENSIONS

Resolution Direct Vent Gas Fireplace
Min. RoughOpening
Depth3256 ” (816 mm)
2456O”(622 mm)86QE” (218 mm)

23(6 ”(606 mm)23(6 ”(606 mm)

10 39 5
14 6Q
m E”
m
)

m

m

)

496QE” (1253 mm)
Min. Rough Opening Width

29
(2
0
(6
”
79

56(6QE” (1434 mm)

56(6QE” (1434 mm)

Min. RoughOpening
Height1/2” or 5/8”

456M”
(108 mm)

446M”(1137 mm)446 ”(1127 mm)
3856QE”(967 mm)Figure 2 Fireplace and Framing Dimensions

38(6QE”(976 mm)30”(816 mm)

4”(102 mm)36” (914 mm)
3956O” (1003 mm)

1”(25 mm)4856QE” (1243 mm)

730129DVKHL/KHLDV dims



20300293

pRE-INSTALLATION INFORMATION

Resolution Direct Vent Gas Fireplace

Before You Start

firebox framing

Read this homeowner manual thoroughly and follow all
instructions carefully. Inspect all contents for shipping
damage and immediately inform your dealer if any damage
is found. Do not install any unit with damaged, incomplete,or substitute parts. Check your packing list to verify that
all listed parts have been received. You should have thefollowing:

Firebox framing can be built before or after the applianceis set in place. Refer to Figure 2 for firebox dimensions
and framing. Construct firebox framing following Figure
2 for your specific installation requirements. The framing
headers may rest on the top of the firebox standoffs. Do
not bring headers below top of standoffs. NOTE: Whenplanning your framing and installation, keep in mind thatyour gas line will come in on the right side of the box (asyou are facing it) and your electricity will come in on theleft side.

Fireplace (Firebox and Burner System)
Log SetRock Wool
Noncombustible Panel

ITEMS REQUIRED FOR INSTALLATION

•
•
•
•
•
•
•
•
•
•
•

Phillips Screwdriver• Framing Materials
Hammer• Wall Finishing Materials
Saw and/or saber saw • Level
Measuring Tape
• Pliers
Electric Drill and Bits • Square
Pipe Wrench• Tee Joint
Noncombustible finishing material or dura-rock*
Caulking Material (noncombustible)
Fireplace Surround Material (noncombustible)
Piping Complying with Local Codes
Pipe Sealant Approved for use with Propane/LPG(Resistant to sulfur compounds)

The firebox may be installed directly on a combustible floor
or raised on a platform of an appropriate height. Whenthe firebox is installed directly on carpeting, tile, or othercombustible material, other than wood flooring, the firebox
shall be installed on a metal or wood panel extending thefull width and depth of the enclosure.

WARNING••••

Unit framing is to be rectangular front toback. Failure to do so will cause fire anddamage to property.

WARNING* Only used if desired to cover painted face other than using tiles
or marble. If tiles or marble are used around the face then the
non-combustible material is not needed.

Do not fill spaces around firebox withinsulation or other materials. This could
cause a fire.

NOTE

COLD CLIMATE INSULATION
If you live in a cold climate, seal all cracks
around your appliance, and wherever cold air
could enter the room, with noncombustible
material. It is especially important to insulate
the outside chase cavity between the studs
and under the floor on which the appliancerests, if the floor is above ground level.

20300293

pRE-INSTALLATION INFORMATION

Resolution Direct Vent Gas Fireplace
Fireplace Location

Plan for the installation of your appliance. This includes determining where the unit is to be installed,
the vent configuration to be used, framing and finishing details, and whether any optional accessories(i.e. blower, wall switch, or remote control) are desired. Consult your local building code agency toensure compliance with local codes, including permits and inspections.
The following factors should be taken into consideration:• Clearance to side-wall, ceiling, woodwork, and windows. Minimum clearances to combustibles
•
•
•
•
•
•
•

must be maintained.
This fireplace may be installed along a wall, across a corner, or use an exterior chase. Refer toFigure 3 for suggested locations.
Location should be out of high traffic areas and away from furniture and draperies due to heatfrom appliance.
Never obstruct the front opening of the fireplace.
Do not install in the vicinity where gasoline or other flammable liquids may be stored.
Vent pipe routing. Refer to the Venting section found in this manual for allowable venting configurations.
These units can be installed in a bedroom. See National Fuel Gas Code ANSI Z233.1/NFPA 54— (current edition), the Uniform Mechanical Code — (current edition), and Local Building Codesfor specific installation requirements.
These units can be installed in a bathroom.

Y

E

A

B

C

Y

A
B
C
D
E
F
Y

X

**

D

*

F
FP1948Flat on Wall
Cross Corner
Island**Room Divider*
Flat on Wall Corner*
Chase Installation
6" Minimum

Island (C) and room divider (D) installation is possible as longas the horizontal portion of vent system (X) does not exceed
20'. Refer to Installing Horizontal Termination Configuration
on Page 15.
When you install your fireplace in (D) room divider or (E)flat on wall corner positions (Y), a minimum of 6" clearance
must be maintained from perpendicular wall and front offireplace.

Figure 3 Locating Gas Fireplace20300293

clearances

Resolution Direct Vent Gas Fireplace

WARNING

Clearances to combustibles
Follow these instructions carefully to ensure safe installation. Failure tofollow instructions exactly can create a fire hazard.
The appliance cannot be installed on a carpet, tile or other combustible
material other than wood flooring. If installed on carpet or vinyl flooring,
the appliance shall be installed on a metal, wood or noncombustible
material panel extending full width and depth of the appliance.

Wall
Stud

12" (305 mm)
6" (152 mm)

16"(406 mm)

12” Max.
Depth

Insulation
Board
Standoff

21/2" (64 mm)

12"(305 mm)10"(254 mm)21/2” Max Depth72” Minimum
Ceiling

Top of Fireplace
Opening

FP2235

Side View
FP2204mantel clearances

16” Min.
From Opening
10” min.
From Opening6” Min.

FP2128H
Fir earthep
lac Mine O imu
pe m
nin
g

1"

FP2129Fireplace Opening

Hearth8” Min.
Noncombustible

Figure 4 Clearances from the mantel, ceiling, and side wall.

2 /2"
3"

11/2"

1

Top View

31/2"

5"
6"

41/2"
45°

Figure 5 Mantel clearancesmantel clearances

FP2129
NOTE: The combustible area above the facing must not protrude more than
3/4"legfrom the facing. If it
manteldoes, it is considered a mantel and must meet the mantel requirements listed in this manual.
FP2595mantel clearances
20300293

SECURe FIREPLACE to floor or framing

Resolution Direct Vent Gas Fireplace

The fireplace must be secured to the floor and/or to framing studs as shown in Figure 6. Use two(2) wood screws or masonry/ concrete screws to secure fireplace to the floor. Use four (4) screws
to attach fireplace to framing. The side nailing flanges are 1/2" or 5/8" to accommodate different
wall thickness.
Framing Members
Noncombustible Material

6”

Noncombustible
Material Must Riseat Least to Top ofStand off

Figure 6 Secure Fireplace to Floor
and Framing Studs

Secure to Floor Behind
Access Panels

FP2130note

Nailing Flange
All Combustible Materials
Must Keep 3/4" Spacing

Never install combustible materials
over front face of fireplace.

FP2130secure fireplace to floor

Finishing Material
NOTE: Any remote wiring (i.e. remote control, wall switch, and optional fan) must be done prior to
final finishing to avoid costly reconstruction.
Only noncombustible materials (i.e. brick, tile, slate, steel, or other materials with a UL fire rating ofZero) may be used to cover the black painted face of the appliance. It is permissible to bring combustible wall board to the top of the stand-offs on the top and the sides of the unit. A 300°F minimum
adhesive may be used to attach facing materials to the black surface. If joints between the finishedwall and the fireplace surround are sealed, a 300°F minimum sealant material (General Electric
RTV103 or equivalent) must be used.

1020300293

WARNING

venting INSTALLATION

Resolution Direct Vent Gas Fireplace

Read all instructions completely and thoroughly before attempting
installation. Failure to do so could result in serious injury, property
damage or loss of life. Operation of improperly installed and maintained
venting system could result in serious injury, property damage or lossof life.

installation precautions
Consult local building codes before beginning the
installation. The installer must make sure to select theproper vent system for installation. Before installing ventkit, the installer must read this fireplace manual and vent
kit instructions.

*3”

**1”

**1”

Only a qualified installer/service person should install venting system. The installer must follow these safety rules:• Wear gloves and safety glasses for protection.
• Use extreme caution when using ladders or whenon rooftops.

73”(1854 mm)24" Vertical Rise
Required Before
Horizontal Run• Be aware of electrical wiring locations in walls andceilings.

The following actions will void the warranty on your venting system:

NOTICE

Failure to follow these instructions will void
the warranty.

This fireplace must be vented to the outside. The venting system must
NEVER be attached to a chimney serving a separate solid fuel burning
appliance. Each gas appliance must use a separate vent system. Do notuse common vent systems.

WARNING•or approved by MHSC.
Installation other than permitted by these instructions.

WARNING• Installation of any damaged venting component.
• Unauthorized modification of the venting system.
• Installation of any component part not manufactured

FP2596

Figure 7 Combustible Clearances for Vent Pipe
* A minimum of 3" clearance
to the top is required alonghorizontal length until flue pipe
penetrates outside wall.
FP25961" clearance** A minimum
venting permitted
clearanceall
to combustibles
around flue at outside wall

Horizontal sections of this vent system require a minimum of 3" clearances to combustibles at
the top of the flue and 1" clearance at the sides and bottom until the flue penetrates the outside
wall. A minimum 1" clearance all around the flue is acceptable at this point of penetration. Unlessthe vertical run is 7Z\x' or higher from floor of fireplace, the clearance for horizontal run is 1" onall sides.
Vertical sections of this vent system require a minimum of 2" clearance to combustibles at the
top of the unit directly above the stand-off. A minimum of 1" clearance all around the flue is
acceptable thereafter.

2030029311

VentING installation

Resolution Direct Vent Gas Fireplace
There are two basic types of direct-vent installation:• Horizontal Termination• Vertical Termination
It is important to select the proper length of vent pipe forthe type of termination you choose. It is also important tonote the wall thickness.

for horizontal termination
Select the amount of vertical rise desired. All horizontal runof venting must have 1/4" rise for every 12" of run towards
the termination below 7Z\x" of vertical rise from floor of fireplace. With 7Z\x feet or more of vertical rise from the floorof the fireplace, the horizontal run may be level. NEVER
run vent piping down.
You may use up to three 90° elbows in this vent configuration. Refer to Vertical/Horizontal Termination Configurations
on Page 16.
Horizontal venting which incorporates the twist lock pipe
must be installed on a level plane without an inclining or
declining slope.

For vertical termination
Measure the distance from the fireplace floor to the ceiling. Add the ceiling thickness, the vertical rise in an attic
or second story, and allow for sufficient vent height above
the roof line.

WARNINGinstallation planning
Never run the vent pipe down. This may
cause excessive temperatures which could
cause a fire.

For two-story applications, firestops are required at eachfloor level. If an offset is needed in the attic, additional pipeand elbows will be required.
You may use a chase with a vent termination with exposed
pipe on the exterior of the house. See Installing A Vent
System in an Outside Chase below. If pipe is enclosed inchase, it is not exposed.
It is very important that the venting system maintain its balance between the combustion air intake and the flue gas
exhaust. Certain limitations apply to vent configurations
and must be strictly followed.

Installing a vent system in an
outside chase
A chase is a vertical boxlike structure built to enclose
venting that runs along the outside of a building. A chaseis required for such venting.

NOTICE

Treatment of firestops and construction of the chase may vary from building
type to building type. These instructions are not substitutes for the requirementsof local building codes. You must follow all local building codes.

NOTICE

When installing in a chase, you should insulate the chase as you would theoutside walls of your home. This is especially important in cold climates.
Insulation should be considered a combustible material. Maintain proper
clearances to all combustible materials.

WARNINGNOTE: You may use two 45° elbows in place of a 90° elbow.
You must follow rise to run ratios when using 45° elbows.
The appliance is approved for use with three 90° elbows
maximum or a combination of 90° and 45° elbows up toa maximum of 270°.

Always maintain minimum clearances around vent systems. The minimum clearances tocombustibles for horizontal vent pipe are 3" at the top* and 1" at the sides and bottom of the ventsystem until the pipe penetrates the nearest vertical wall (1" required). A 1" minimum clearance
all around the pipe must be maintained at outside wall and on vertical runs. Do not pack theopen air spaces with insulation or other materials. This could cause high temperatures and may
present a fire hazard.
*Unless the vertical run is 7Z\x feet or higher from floor of fireplace, the clearance for the horizontal
run is 1" on all sides.

12

20300293

ventING installation

Resolution Direct Vent Gas Fireplace

General Venting Information - Termination Location
INSIDECORNER DETAIL
G
V

H

A

D

L

V

E
C
B

V
F

Figure 8 Termination Locations

B
Fixed
Closed

Ope
ra

V
B

B

V

B

V VENT TERMINATION

B

V

J

A

CFM145aV

Fixed
ClosedOperableble

X AIR SUPPLY INLET

X

M
I

V

K

X

AREA WHERE TERMINAL IS NOT PERMITTED		Canadian Installations1	US Installations2
CFM145aTermin Location
A = Clearance above grade, veranda, porch,12” (30 cm)DV
12” (30 cm)
5/01/01 Rev. 12/05/01
sta
deck, or balcony
B = Clearance to window or door that may be6” (15 cm) for appliances6” (15 cm) for appliances		
opened< 10,000BTU/h (3kW), 12” (30 cm)< 10,000 BTU/h (3kW), 9”					
for appliances > 10,000 Btuh (3kW) and (23 cm) for appliances > 10,000
			< 100,000 BTU/h (30kW), 36” (91 cm)
Btuh (3kW) and < 50,000 BTU/h					
for appliances > 100,000 BTU/h (30kW) (15kW), 12” (30 cm) for				
appliances > 50,000 BTU/h(15kW)
C = Clearance to permanently closed window12” (305 mm) recommended to12” (305 mm) recommended to 					
prevent window condensation
prevent window condensation
D = Vertical clearance to ventilated soffit located										above the terminal within a horizontal
18” (458 mm)
18” (458 mm)				
		
distance of 2’ (610mm) from the center										line of the terminal
E = Clearance to unventilated soffit12” (305 mm);12" (305 mm);				
			
Clearance to vinyl soffit (30" (762 mm)
Clearance to vinyl soffit (30" (762 mm)
F = Clearance to outside corner
see next page
see next page
G = Clearance to inside corner (see next page)
see next page
see next page
H = Clearance to each inside of center line
3’ (91 cm) within a height of 15’ (5 m)
3’ (91 cm) within a height of 15’
		extended above meter/regulator assembly
above the meter/regulator assembly(5 m) above the meter/regulator assy
I = Clearance to service regulator vent outlet
3’ (91 cm)
3’ (91 cm)
J = Clearance to nonmechanical air supply inlet 6” (15 cm) for appliances < 10,000
6” (15 cm) for appliances		
to building or the combustion air inlet to any BTU/h (3kW), 12” (30 cm) for< 10,000 BTU/h (3kW), 9”		other appliances
appliances > 10,000 BTU/h (3kW) and(23 cm) for appliances > 10,000
			< 100,000 Btuh (30kW), 36” (91 cm)
BTU/h (3kW) and < 50,000 BTU/h			
for appliances > 100,000 BTU/h (30kW) (15kW), 12” (30 cm) for				
appliances > 50,000 BTU/h(15kW)
K = Clearance to a mechanical air supply inlet
6’ (1.83 m)
3’ (91 cm) above if within 10'					(3 m) horizontally
L = Clearance above paved sidewalk or paved 7’ (2.13 m)†
7’ (2.13 m)†		driveway located on public property
M = Clearance under veranda, porch, deck or
12” (30 cm)12” (30cm)
		
balcony				1 In accordance with the current CSA-B149 Installation Codes
2 In accordance with the current ANSI Z223.1/NFPA 54 National Fuel
Gas Codes† A vent shall not terminate directly above a sidewalk or paved
driveway which is located between two single family 		dwellings and serves both dwellings
 only permitted if veranda, porch, deck or balcony is fully open on aminimum 2 sides beneath the floor:

20300293

NOTE: 1. Local codes or regulations may require different 				 clearances.
2. The special venting system used on Direct Vent Fireplaces		 are certified as part of the appliance, with clearances		 tested and approved by the listing agency.
3. MHSC assumes no responsibility for the improper 				 performance of the appliance when the venting system		 does not meet these requirements.

13

ventING installation

Resolution Direct Vent Gas Fireplace
Termination Clearances

Termination clearances for buildings with combustible and noncombustible exteriors.
Alcove Applications*
Inside Corner
Outside CornerG=
Combustible
6" (152 mm)

G

F=
Combustible
6" (152 mm)
Noncombustible2" (51 mm)

V

Noncombustible2" (51 mm)

V

C
V

E
O

F

Balcony with perpendicular side wall

Balcony with no side wall

DC

E = Min. 6” (152 mm) for
non-vinyl sidewalls
Min. 12” (305 mm) for
vinyl sidewalls
O = 8’ (2.4 m) Min.

M

V

V

Figure 9 Termination
Clearances

No.
of Caps		 DMin.		 CMax.
1
3’ (914 mm) 2 x DActual
2
6’ (1.8 m)
1 x DActual3
9’ (2.7 m)
2/3 x DActual
412’ (3.7 m)
1/2 x DActual

M

P
M=
Combustible &Noncombustible12" (305 mm)

Combustible &Noncombustible
M = 24" (610 mm)
P = 20” (508 mm)

DMin. = # of Termination caps x 3
CMax. = (2 / # termination caps) x DActual

584-15*NOTE: Termination in an alcove space (spaces open only on one side and with an overhang) is permitted with the dimensions specified for vinyl or
non-vinyl siding and soffits. 1. There must be a 3’ (914 mm) minimum between termination caps. 2. All mechanical air intakes within 10’ (1 m) of atermination cap must be a minimum of 3’ (914 mm) below the termination cap. 3. All gravity air intakes within 3’ (914 mm) of a termination cap must
be a minimum of 1’ (305 mm) below the termination cap.

The Vent Graph should be read in conjunction with thefollowing vent installation instructions to determine therelationship between the vertical and horizontal dimensionsof the vent system.
1. Determine the height of the center of the horizontal ventpipe exiting through the outer wall. Using this dimension on the Sidewall Vent Graph below, locate the pointintersecting with the slanted graph line.
2. From the point of this intersection, draw a vertical line
to the bottom of the graph.
3. Select the indicated dimension, and position the fireplace in accordance with same.
Example: If the vertical dimension from the floor of thefireplace is 11' (3.4 m) the horizontal run to the face ofthe outer wall must not exceed 16' (4.9 m).
Sidewall Vent Graph showing the relationship between
vertical and horizontal dimensions for a Direct Vent fluesystem.

72" From Floor
to Centereg: A

Vertical Dimension From the Floor of Unit to the Center of the
Horizontal Vent Pipe

How To Use The Vent Graph

40
38
36
34
32
30
28
26
24
22
20
18
16
14
12
10
8
6
4
2

Dimensions inFeet

2 4 6 8 10 12 14 16 18 20

Figure 10 Horizontal dimension from the finished outside wall
Rear Wall Venting
to the center of the pipe on the fireplace
Graph (No Horizontal
Elbows)14

FP213220300293
sidewall vent graphventING installation

Resolution Direct Vent Gas Fireplace

Vertical Sidewall Installation

NOTE: Sealant is not required to assemble fireplaceventing. Do not use silicone sealant at the inner flueexhaust connections.

Step 1

Locate vent opening on the wall. It may be necessary to
first position the fireplace and measure to obtain hole location. Depending on whether the wall is combustible ornoncombustible, cut opening to size. Figure 11 (For combustible walls first frame in opening.)
Combustible Walls: Cut a 10Z\x”H x 10Z\x”W (267 x 267mm) hole through the exterior wall and frame as shown.
Figure 11
Noncombustible Walls: Hole opening must be 8Z\x” (216mm) in diameter.

X

X
Figure 12 Vertical Height
Requirement

FP1181

Vent Opening for Combustible Walls
10Z\x”(267 mm) Min.

X

10Z\x”(267 mm)
Min.

Fireplace Hearth

X

Figure 13 Horizontal Length
Requirement

Framing Detail

Opening for Noncombustible Wall
FP1182

8Z\x”(216 mm)

Fireplace Hearth
Figure 11 Locate vent opening on wall

Always install horizontal venting on a level
plane.
FP2293

Step 2

Secure firestop to the inside frame, center in the 10Z\x" x
10Z\x" vent opening.

VO584-100
Vent Opening
Step 3
djtMeasure the vertical height
Place fireplace into 2/99
position.
(X) required from the base of the flue collars to the centerof the wall opening. Figure 12

Step 4Using appropriate length of pipe section(s) attach to fireplace with three (3) screws. Follow with the installation of
the elbow.

Step 5

Measure the horizontal length requirement figuring a 1Z\v”(32 mm) overlap, i.e. from the elbow to the outside wallcap. Figure 13
20300293

Step 6

Use appropriate length of pipe sections - telescopic or
fixed - and install.
Sealing vent pipe and firestop gaps with high temperature sealant will restrict cold air being drawn inaround fireplace.

Step 7

Guide the vent terminations 5” and 8” collard into theirrespective vent pipes. Double check that the vent pipes
overlap the collars by a minimum of 1Z\v" (32 mm). Secure
the termination to the wall with screws provided and caulk
around the wall plate to weatherproof. As an alternative toscrewing the termination directly to the wall, you may alsouse expanding plugs or an approved exterior construction
adhesive.
Support horizontal pipes every 36” (914mm) with metal pipe straps.

15

ventING installation

Resolution Direct Vent Gas Fireplace
VERTICAL/Horizontal termination
configurations
Since it is very important that the venting system maintain its balance between the combustion air intake andthe flue gas exhaust, certain limitations as to vent configurations apply and must be strictly adhered to.

24”(610 mm)36"(914 mm)Max.

36"(914 mm)Max.

The Vent Graph, showing the relationship between verticaland horizontal side wall venting, will help to determine thevarious dimensions allowable. Figure 10
NOTE: Horizontal sections of this vent system requirea minimum of 3" clearances to combustibles at the topof the flue and 1" clearance at the sides and bottom
until the flue penetrates the outside wall. A minimum
1" clearance all around the flue is acceptable at thispoint of penetration. Unless the vertical run is 7Z\x feetor higher from floor of fireplace, the clearance for thehorizontal run is 1" on all sides.
Vertical sections of this vent system require a minimumof 1" clearance to combustibles on all sides of thepipe.
When vent exits through foundations less than 20" below
outcrop, the termination must be flush up with outcropped
wall above.
It is best to locate the fireplace in such a way that minimizes
the number of offsets and horizontal vent length.
The horizontal vent run refers to the total length of ventpipe from the flue collar of the fireplace (or the top of theTransition Elbow) to the face of the finished outside wall.

Figure 15 Maximum Horizontal Run with No Rise
FP1177• If a 90° elbow is used in the horizontal vent run (level

height maintained) the horizontal vent length is reduced
by 36". Figure 16. This does not apply if the 90° elbows
are used to increase or redirect a vertical rise.
Example: According to the vent graph (Page 14) the maxiMax 20"
mum horizontal vent length
in a system with a 10' verticalrise is 17Z\x’ (5.2 m) and if a 90° elbow is required in thehorizontal vent it must be reduced to 14Z\x' (4.4 m).
In Figures 16 and 17 dimension A plus B must not begreater than 14Z\x' (4.4 m).
90° Elbow = 36" (914mm) Reduction• The maximum number of 90° elbows per side wall
installation is three (3). Figure 14

A

B

Max 20"3 x 90°
Elbows24" Min.

10’
FP1176

Figure 14 Maximum Three (3) 90° Elbows Per Installation• A minimum of 24" is required before a 90° elbow. If a 90°

elbow is fitted directly after 24" vertical section mounted
to the top of the fireplace, the maximum horizontal ventrun before the termination or a vertical rise is 36” (914mm). Figure 15

16

FP1176max 90 bends

FP1177max horizontal run
FP2133

FP2133
Horizontal run
reduction

Figure 16 Horizontal Run Reduction

20300293

ventING installation

Resolution Direct Vent Gas Fireplace• The maximum number of 45° elbows permitted per side••wall installation is two (2). These elbows can be installedin either the vertical or horizontal run.
For each 45° elbow installed in the horizontal run, thelength of the horizontal run MUST be reduced by 18" (45cm). This does not apply if the 45° elbows are installedon the vertical part of the vent system.
The maximum number of elbow degrees in a system is270°. Figure 18

Elbow 1 =Elbow 2 =Elbow 3 =Elbow 4 =Total Angular Variation =Example:

90°
45°
45°
90°
270°

Below Grade Installations
When it is not possible to meet the required vent terminal
clearances of 12" above grade level, a snorkel kit is recommended. It allows installation depth down to 7" (178mm)
below grade level. The 7" (178mm) is measured from thecenter of the horizontal vent pipe as it penetrates throughthe wall.
Ensure that sidewall venting clearances are observed.
If venting system is installed below ground, we recommend a window well with adequate and proper drainage
to be installed around the termination area.
If installing a snorkel, a minimum 24" vertical rise is necessary. The maximum horizontal run with the 24” vertical pipe
is 36". This measurement is taken from the collar of thefireplace (or transition elbow) to the face of the exterior wall.
See the Sidewall Venting Graph for extended horizontal
1run if the vertical exceeds 24".

1

21. Establish vent hole through the wall.

2
3

2. Remove soil to a depth of approximately 16" below baseof snorkel. Install drain pipe. Install window well (notsupplied). Refill hole with 12" of coarse gravel leaving
4 a clearance of approximately 4" below snorkel. Figure18
3. Install vent system.
4. Ensure a watertight seal is made around the vent pipe
coming through the wall.
5. Apply high temperature sealant caulking (supplied)around the 5" and 8" snorkel collars.
6. Slide the snorkel into the vent pipes and secure to thewall.
7. Level the soil so as to maintain a 4" clearance below
snorkel. Figure 18

3

4
24"
Minimum

FP1180Figure 17 Maximum Elbow Usage

FP1180max bends

ScrewsFirestop
Minimum
4" Clearance
GroundWindow
Well

24"
Minimum

GravelDrain

Foundation Wall

FP213420300293

Figure 18 Below Grade Installation

FP2134
below grade install17

ventNG installation

Resolution Direct Vent Gas Fireplace

WARNING

If the foundationis recessed, use
recess brackets
Snorkel(not supplied) for
securing lower
Foundation
portion of theRecesssnorkel. Fasten
Wall Screws
brackets to wall
first, then secure
to snorkel withself drilling #8 x Watertight Seal
Sheet Metal
Screws
1/2 sheet metal Around Pipescrews. It will
be necessary toextend vent pipes
Figure 19 out as far as the
Snorkel Installation, Recessed Foundation
protruding wall
face. Figure 19

Restrictor Disc

Figure 20 Install Restrictor Disc
into Fireplace Collar
Fireplace Collar

FP2706

FP1966snorkel40' Maximum Height
12' Minimum Height• Do not back fill around snorkel.
•	A clearance of at least 4" must be
maintained between the snorkel and the
soil.

10'
Maximum

NOTICE

vertical through-the-roof applications
A restrictor disc must be installed onvertical terminations that are higher than
12' (366 cm).

Install restrictor disc as shown in Figure 21 for verticallyvented applications.
Up to two (2) restrictor discs may be needed for 40' installation.
The two (2) restrictor discs suppled will work for most installations. If a third disc is needed order Part No. 56D3027.
This gas fireplace has been approved for,• Vertical installations up to 40' (12 m) in height. Up toa 10' (3 m) horizontal vent run can be installed within
the vent system using a maximum of two 90° elbows.
Figure 21

NOTE: Horizontal sections of this vent system require aminimum of 3" clearances to combustibles at the top of
the flue and 1" clearance at the sides and bottom until theflue penetrates the outside wall. A minimum 1" clearance
all around the flue is acceptable at this point of penetration.
Unless the vertical run is 7Z\x feet or higher from floor of
fireplace, the clearance for the horizontal run is 1" on all
sides.
18

24" Min.

FP2706
Support Straps
restrictor disc Every 3'
FP1183Figure 21 Support Straps for Horizontal Runs

Vertical sections of this vent system require a minimum of
1" clearance to combustibles on all sides of the pipe.

• Up to two 45° elbows may be used within the horizontal
run. For each 45° elbow
used on the horizontal plane,
FP1183the maximum horizontal
lengthmust be reduced by 18"
max height(450 mm).

Example: Maximum horizontal length
No elbows = 10’ (3 m)
1x45° elbows = 8.5’ (2.6 m)
2x45° elbows = 7’ (2.1 m)• A minimum of an 8' (2.5 m) vertical rise is required.
• Two sets of 45°elbows offsets may be used within the••vertical sections. From 0 to a maximum of 8' (2.5 m)of vent pipe can be used between elbows. Figure 22
The maximum angular variation allowed in the system
is 270°. Figure 22
The minimum height of the vent above the highest pointof penetration through the roof is 2' (610 mm).
20300293

ventING installation
Example:Elbow 1
Elbow 2
Elbow 3
Elbow 4
Total Angular Variation

=
=
=
=
=

Resolution Direct Vent Gas Fireplace
For optimal flame appearance, a restrictor disc is necessary
on straight vertical runs of 10' of more.

90°
45°
45°
90°
270°

• Runs may not incorporate elbows.
• The disc is part number 56D3027 and is included ininstallation manual packet.

1• Drop the disc into a 5" inner collar before installing

2
3

•

4
24" Min.
Figure 22 Maximum Elbow
Usage

FP1179installation for vertical termination
1. Determine the route your vertical venting will take. If
ceiling joist, roof rafters or other framing will obstruct
the venting system, consider an offset. Refer to Figure
23 to avoid cutting load bearing members.

the first section of flue or install at the last section
before installing the termination. Or disc may beinstalled from inside firebox into the 5" inner collar.
An additional disc may be installed on runs of 35' or more.
Rotate discs perpendicular to each other.

NOTE: Pay special attention to these installation instructions
for required clearances (air space) to combustibles when
passing through ceilings, walls, roofs, enclosures, attic
rafters, etc. Do not pack air spaces with insulation. Also
note maximum vertical rise of the venting system and any
maximum horizontal offset limitations. Offsets must fallwithin the parameters shown in Figures 22 and 23.
2. Set fireplace in desired location. Drop a line plumb down
1 from the ceiling to the position of the flue exit. Mark thecenter point where the vent will penetrate the ceiling.
2 Drill a small locating hole a this point.
Drop a plumb line from the inside of the roof to the ceiling
3 locating
hole in the ceiling. Mark the center point where
the
vent
will
penetrate the roof. Drill a small locating hole4at this point.
flat ceiling installation

Roof Flashing

Wall Strap

FP1179max bends

1. Cut a 10Z\x" (241 mm) square hole in the ceiling using thelocating hole as a center point The opening should beframed to 10Z\x"x10Z\x" (241 x 241 mm) inside dimensions
as shown in Figure 25 using framing lumber the same
size as the ceiling joist. If the area above the ceiling is
an insulated ceiling or a room, nail firestop from the top
side. This prevents loose insulation from falling into therequired clearance space. Figure 24. Otherwise, installfirestop below the framed hole. Figure 25
Nails

45° Elbows

FP1669Ceiling Firstop

Figure 23 Offset with Wall Strap and 45° Elbows

FP1969offset w/ wallstrap

Firestop

Figure 24 - If Area Above is a Room, Install Firestop
above Framed Hole as Shown

20300293

19

FP1969firestop w room aboveventING installation

Resolution Direct Vent Gas Fireplace
6O"
05

1

10

4. Connect a section of pipe and extend up through thehole.
NOTE: If an offset is needed to avoid obstructions, youmust support the vent pipe every three (3) feet. Use wall
straps for this purpose. Refer to Page 18, Figure 21.
Whenever possible, use 45° elbows instead of 90° elbows.
The 45° elbow offers less restriction to the flow of the fluegases and intake air.
5. Place the flashing over the pipe section(s) extending
through the roof. Secure the base of the flashing to
the roof and framing with roofing nails. Be sure roofing
material overlaps the top edge of the flashing. There
must be a 1" clearance from the vent pipe to combustible
materials.
6. Continue to add pipe sections until the height of the ventcap meets the minimum building code requirements.
NOTE: You must increase vent height for steep roof
pitches. Nearby trees, adjoining roof lines, steep pitchedroofs, and other similar factors may cause poor draft or
down-drafting in high winds. Increasing the vent height
may solve this problem.
NOTE: If the vent pipe passes through any occupied areas
above the first floor, including storage spaces and closets,
you must enclose pipe. You may frame and sheetrock theenclosure with standard construction material. Make sure
to meet the minimum allowable clearances to combustibles.
Do not fill any of the required clearance spaces withinsulation.

56O"

FP1970Firestop

Nails

Figure 25 - If Area Above is Not a Room, Install
Firestop above Framed Hole as Shown

2. Assemble the desired lengths of pipe and elbows necessary to reach from the burner system flue up throughthe firestop. Be sureFP1970
pipe and elbow connections are
fully twist-locked. firestop no room
3. Cut a hole in the roof using the locating hole as a center
point. (Cover any exposed open vent pipes before cutting hole in roof). The 101/2"x101/2" (241mm x 241mm)
hole must be measured on the horizontal. Actual length
may be larger depending on the pitch of the roof. There
must be a 1" minimum clearance from the vent pipe to
combustible materials. (Insulation should be considered
a combustible material).

TERMINATION HEIGHTS FOR VENTS ABOVEFLAT OR SLOPED ROOFS

Horizontal Overhang

2 ft.
Min.

2 ft. Min.

VerticalWallLowestDischarge
Opening

Termination Vent

H*

12
X

Roof Pitch
Flat to 6/12
Over 6/12 to 7/12
Over 7/12 to 8/12
Over 8/12 to 9/12
Over 9/12 to 10/12
Over 10/12 to 11/12
Over 11/12 to 12/12

H (feet)
1.0
1.25
1.5
2.0
2.5
3.25
4.0

*H - Minimum height from roof tolowest discharge opening of vent

Storm Collar
FP1971

Flashing

Concentric
Vent Pipe1" Minimum
Clearances to
Combustibles

Figure 26 Minimum Chimney Clearance

20

FP1971
Min chimney clearance

20300293

fireplace installation

Resolution Direct Vent Gas Fireplacecheck gas type
Use proper gas type for the fireplace you are installing. If you have conflicting gas type, do not install
fireplace. See dealer where you purchased the fireplace for proper fireplace for your gas type or conversion kit.

A qualified installer or service person
must connect appliance to gas supply.
Follow all local codes.

CAUTIONWARNING

Installing gas piping to fireplace / burner system location
For propane/LP units, never connect
fireplace directly to the propane/LP supply.
This burner system requires an external
regulator (not supplied). Install the external
regulator between the burner system andpropane/LP supply.

installation items needed
Before installing fireplace and burner system, make sure you have the items listed below.

• External regulator (supplied by installer) • Piping (check local codes)• Sealant (resistant to propane/LP gas)
• Test gauge connection*• Sediment trap (recommended)• Pipe wrench• Tee joint• Equipment shutoff valve*• Approved flexible gas line with gas connector (if allowed by local codes — not provided)* A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge
connection. Purchase the CSA design-certified equipment shutoff valve from your dealer.

External
Regulator

100 gallon (min)Propane/LP
Supply Tank

Vent Pointing
Down

CAUTION

For propane/LP connections only, the installer must supply an external regulator. The external regulator will reduceincoming gas pressure. You must reduce incoming gas pressure to between 11 and 13 inches of water. If you do
not reduce incoming gas pressure, burner system regulator damage could occur. Install external regulator withthe vent pointing down as shown in Figure 27. Pointing the vent down protects it from freezing rain or sleet.

Use only new black iron or steel pipe.
Internally tinned copper or copper tubing
can be used per National Fuel Code, section
2.6.3, providing gas meets hydrogen sulfide
limits, and where permitted by local codes.
Gas piping system must be sized to provide
minimum inlet pressure (listed on data plate)at the maximum flow rate (BTU/hr). Undue
pressure loss will occur if the pipe is too
small.

When using copper of flex connectors use only fittings
approved for gas connections. The gas control inlet is3/8" NPT.

FP1977

Figure 27 External Regulator with Vent Pointing Down
(Propane/LP Only)
FP1977
external regulator

2030029321

fireplace installation

cautionWARNING

Resolution Direct Vent Gas Fireplace

Only persons licensed to work with gas
piping may make the necessary gas
connections to this appliance.

A manual shutoff valve must be installed
upstream of the appliance. Union tee
and plugged 1/8" NPT pressure tapping
point should be installed upstream of theappliance. Figure 28

NOTE: The gas line connection may be made using 1/2" rigid tubing or an approved flex connector.
Since some municipalities have additional local codes it is always best to consult your local authorities
and the current edition of the National Fuel Gas Code ANSI.Z223.1, NFPA54. In Canada CSA-B149(1 or 2) Installation Code.

IMPORTANT: Install main gas valve (equipment shutoff valve)in an accessible location. The main gas valve is for turning onor shutting off the gas to the fireplace.

CAUTION

A listed manual shutoff valve must be installed upstream of theappliance. Union tee and plugged 1/8" NPT pressure tapping
point should be installed upstream of the appliance. Figure28

Use pipe joint sealant that is resistant toliquid petroleum (LP) gas.

Check your building codes for any special requirements for locating equipment shutoff valve tofireplaces.
Apply pipe joint sealant lightly to male threads. This will prevent excess sealant from going into pipe.
Excess sealant in pipe could result in clogged burner system valves.
We recommend that you install a sediment trap/drip leg in supply line as shown in Figure 28. Locate
sediment trap/drip leg where it is within reach for cleaning. Install in piping system between fuelsupply and burner system. Locate sediment trap/drip leg where trapped matter is not likely to freeze.
A sediment trap collects moisture and contaminants and keeps them from going into the burnersystem gas controls. If sediment trap/drip leg is not installed or is installed wrong, burner system
may not run properly.

CSA Design-Certified Equipment Shutoff Valvewith 1/8" NPT Tap*

Approved Flexible
Gas Line

Natural Gas
From Gas Meter(4.5" w.c. to 10.5" w.c. Pressure)
Propane/LP
From External Regulator(11" w.c. to 13" w.c. Pressure)
Tee Joint

Sediment Trap/Drip Leg
Figure 28 Gas Connection

22

Pipe Nipple
Cap

FP1978gas connection

3"

Mi

nim

um

20300293

CHECK GAS PRESSURE and ELECTRICAL INSTALLATION
1. Check gas type. The gas supply must be the same asstated on the appliance’s rating decal. If the gas supply
is different from the fireplace, STOP! Do not install theappliance. Contact your dealer immediately.
2. To ease installation, a 24" (610 mm) flex line with manual
shut-off valve has been provided with on this appliance.
Install and attach 1/2" gas line onto shut-off valve.
3. After completing gas line connection, purge air fromgas line and test all gas joints from the gas meter to thefireplace for leaks. Use a solution of 50/50 water andsoap solution or a gas sniffer.
4. To check gas pressures at valve, turn captured screw
counter clockwise 2 or 3 turns and then place tubing topressure gauge over test point. Turn unit to high. Figure 29 After taking pressure reading, be sure and turncaptured screw clockwise firmly to reseal. Do not overtorque. Check test points for gas leaks.

Resolution Direct Vent Gas Fireplace

Pressure Inlet

FP1909a

Pressure Outlet

Pilot Adjustment Screw

WARNING

Figure 29 Signature Command Valve

FP1909a

Do not use open flame to check for gas
leaks. signature command valve

alternate view
8/08

Electrical Wiring

WARNING

1. This fireplace is equipped with the Signature Control
valve which operates on 6 volts. The AC adapter plugs
into the fireplace junction box A/C power supply. Four(4) “AA” batteries are used for back up during power
outages.
2. The Signature Command System can also be operated
without A/C power. The system can run on four (4) “AA”
batteries for approximately six (6) months under normaluse.
3. A/C power must be used to power the A/C module,
blowers, lights and AUX accessories used with thisfireplace.

Electrical connections should only
be performed by a qualified, licensed
electrician. Main power must be off whenconnecting to main electrical power supply
or performing service. All wiring shall bein compliance with all local, city and state
codes. The appliance, when installed, mustbe electrically grounded in accordance withlocal codes or in the absence of local codes,
with the National Electrical Code ANSI/NFPA
70 (latest edition) and Canadian ElectricalCode, CSA C22.1.

CAUTION

GeneralLabel all wires before disconnecting whenservicing controls. Wiring errors can cause
improper and dangerous operation.

Optional Accessory Requirements
1. This fireplace may be used with a wall switch and/or
Signature Command wireless controls.
2. The command center control may be mounted on thewall with the use of the SCSWEK 15ft. wall mount extension kit.

2030029323

ELECTRICAL INSTALLATION

Resolution Direct Vent Gas Fireplace
JUNCTION BOX WIRING

1. This should be done before framing the fireplace. Wire the receptacle into an electrical circuit.
Wire with minimum 60° C wire in accordance with prevailing
codes.
2. Remove the external junction box cover by removing thescrew from the side of the outside firebox wall. Junction box
was installed at the factory.
120V AC
3. The junction box cover has a factory installed “romex” style
60Hz
strain relief connector. After connecting the wires, route thewire leads through this connector. Refer to the wiring diaFactory Supplied
Not Suppliedgram in Figure 30.
Junction Box
Figure 30 Junction Box Wiring Diagram

The command center may be mounted on the wall withthe use of the SCSWEK Kit (15ft. cable, junction box,
wall cover).
Mount the junction box provided at the desired locationon the wall. Do not extend beyond the 15 ft. wire cableprovided. If a longer distance is required, the 15 ft. may be
extended up to 30 ft. maximum by using two (2) SCSWEK
cables plugged together.
Route the wire from junction box to lower control area
at bottom of fireplace. Unplug the 12" cable from thecommand center. Attach the connector to the pins fromwire by pushing in to connector making sure to follow thecolor code on connector. Plug the 15 ft. extension cable
into the 2 ft. cable. Remove command center from thefireplace and plug the other end of the extension cable
into the command center. Snap on wall cover provided
and screw to junction box.

24

FP1912Junction box wiring
The wall switch wire connection is located off the 2 ft.
8/08
wire harness fromthe control box to the command center.
WALL SWITCH INSTALLATION

Figure 31. The connection is labeled “Wall Switch”. Unplug
the male and female connectors and connect the two (2)low voltage wires provided. Run wire to desired location
on wall. Up to 50 ft. of 18 ga. wire may be used if necessary. Attach wires to wall switch. Mount the wall switch into junction box and screw on cover.

WARNINGCOMMAND CENTER WALL INSTALLATION

Do not connect wall switch to 110 V
circuit.

20300293

ELECTRICAL INSTALLATIONLight300 Watt
Max

Resolution Direct Vent Gas Fireplace

A/C Module

To Outlet

Pilot

Blower(300w Max)

Rear Burner Solenoid
300 Watt Max
RF Receiver
ON/OFF Button

A/C Module
Control Board

Black / Thermopile
Red / Thermopile
SensorConversion
NG/LP

Ignitor / Sparker

Plug-in Connector
Control Board to Command Center

NOTE: Wall switch wires must
be connected together if a wall
switch is not being used.

GroundOFF/LO

Plug-in Connector
Stepper Motor toControl Board

LED

ON/HI
Master Switch

Command Center

Optional
Wall Switch

DC Power/Green
Plug-in Connector
Control Board to
Solenoid

Gas Out

Gas InCAUTION

figure 31 Signature Command Wiring Diagram

Pilot Gas Tubing

Valve

Electrical connections should only be
performed by a qualified, licensed
FP2704electrician.
Main power supply must be turned
offdiagram
beforeSCS wiring
connecting fans to the main electrical power
supply or performing service.

20300293

25

WARNING

Electrical Grounding Instructions: Thisappliance is equipped with a three-prong(grounding) plug for your protection against
shock hazard and should be plugged directly
into a properly grounded three-prong
receptacle.

NOTE

The black and white wires on the AC box
wiring harness are marked ‘Blower’, ‘Light’and ‘Aux’. It is important to use the wires
marked ‘Blower’ or the control will not work
correctly.

WARNINGsignature command - fan blower system

Resolution Direct Vent Gas Fireplace

Electrical connections should only be
performed by a qualified licensed electrician.
Main power supply must be turned off before
connecting the fan to the main electrical
power supply or performing service.

SIGNATURE COMMAND BLOWER
To Junction Box
In Fireplace

AC Module
Light
WHITE
BLACK
Rear Burner
Solenoid{ WHITE
BLACK

{

BLACK
WHITE
GREEN
Connector
Pin To Control Box

Control Box

Blower (300w Max)

Figure 32 BLOTKHLSC Blower Wiring Diagram

The Blower requires the SCSACM A/C Module and the
TSFRSC remote operate this blower. Refer to remote instructions for operation.
FP2705

FP2705BLOTKHLSC fan wiring

26

20300293

final installation

Resolution Direct Vent Gas Fireplace

Glass Frame Removal
1. Remove the plate located in front of the glass at the bottom.
2. Remove rod provided for screen assembly located beneath the cover plate.
3. Rotate the access doors on the right and left side of the glass toward the glass.
4. Remove glass frame by releasing the three latches located at the top of the firebox. Tilt glass
away from the unit, lift glass frame up and away from the unit. Figure 33

FP2598CAUTION

Figure 33 Remove Glass Frame

FP2598glass frame removal! WARNING

Each clamp has a quick spring force. Whenreinstalling clamps, keep fingers clear.

HOT GLASS WILLCAUSE BURNS.
DO NOT TOUCH GLASSUNTIL COOLED.
NEVER ALLOW CHILDRENTO TOUCH GLASS.

!
20300293

AVERTISSEMENT
Un panneau vitré chaud peutcauser des brûlures.
Laissez refroidir le panneau
vitré avant d’y toucher. 27
Ne laisser jamais les enfants
toucher le panneau vitré.

Resolution Direct Vent Gas Fireplace

final installation

STONE, light bulb, and lens placement
1. Remove the trapezoidal light shroud located at the back of the firebox by unfastening the threescrews.
2. Disassemble the trapezoidal light shroud by unfastening the four screws which secure the front
to the back. Set lens with the orange painted surface toward the bottom. Center the lens right toleft. Reassemble the front to the back and set the side.
3. Place the right side panel by sliding it at an angle to clear the grate. Set the panel straight up andbring forward until it comes in contact with the reverse bend located at the front of the firebox.
Use one of the brackets and screws provided to secure the panel in place.
4. Place the rear lower panel by setting it over the channel behind the light socket. Make sure thegrout line lines up with the one on the side.
5. NOTE: Have the left panel bracket and screw handy before installing the rear upper panelin place. Place the rear upper panel in place by resting it over the rear lower panel and sliding
it behind the right side panel. While holding the rear upper panel in place, slide the left panel atan angle to clear the grate. Set the left side panel straight up and release the rear upper panel.
Secure the left side panel in place using the second bracket and screw provided in the kit.
6. Loosen the four (4) screws securing the grate to burner and place the front hearth brick simultaneously and pull toward the front away from the burner. This is critical for balancing air flow
around the front burner. Retighten the grate screws.
7. Install the halogen light bulb provided with the unit (inside the log set). Do not touch light bulb
directly with fingers.
8. Replace the trapezoidal light shroud removed in step #1 by sliding it over the light bulb andsockets. Be careful not to damage the light bulb. Align the holes on the deflector with the holeon the rear channel and secure in place.

rock wool placement
1. Place rock wool on the front burner to provide glowing
embers. For best results, pull the rock wool apart into
dime size pieces and place on top of burner. Also place
the same size ember over the carry over parts on the rearburner. Do not place embers over open slots on therear burner.
2. Distribute one layer of rock wool to cover the burner.
Figures 34 & 35
3. Place the logs on the burner. Refer to Log Placement.
Light unit and after 15 minutes, check burner flame andglow. Refer to Burner Flame, Page 44.

WARNING

Figure 34 Rockwool placement

28

Do not use the entire bag of rock wool tocover the burner. This could cause the flame
to burn poorly and may lead to sooting.

FP2155

FP2155
ember placement

20300293

log placement

Resolution Direct Vent Gas Fireplace

LOG placement

Figure 35

LG753

Burner Grate Assembly

Log #1

LG753
VHLDV burner grate

1. Hold Log #1 with the flat side of the log
parallel to the right brick. Place the log on
the pin on the right rear of the log bracket.
Make sure to fit the notch in the front of
the log over the fettle. There should be aslight gap (approximately 3/8") between
the log and the brick.

Figure 36

LG754

Log #2LG754
VHLDV right log #1

2. Hold Log #2 in your left hand withthe thick end to the left. Position thelog on the left front just behind thefettle and seat the log on the two(2) pins on the left fettle bracket.
The right end of the log should rest
along the back edge of the front
burner.

LG755

Figure 37

20300293

LG755
Left front log #2

29

log placement

Resolution Direct Vent Gas Fireplace
Log #3

3. Hold Log #3 in your left handwith the thick end of the log on
your left. Orient the log so thelog sits on the pin on the rearof the left fettle bracket. The
notch under the right end of
the log should fall just behind
the rear burner.

Figure 38
LG756

Log #4LG756
left rear log #3
4. Hold Log #4 with the square base of thelog on the bottom. Place the log just in
front of the light fixture and resting on
top of the keys on Logs #1 and #3. There
should be a slight gap underneath thelog between the base and Log #3 while
resting flush against the right end of Log#3.
Figure 39

LG757

LG757
right rear log #4

5. Orient Log #5 with indentation in
the bottom of the log on the right.
Place the log on top of the front key
provided on Log #1 angling slightly
up and toward the back of the unit.
While making sure to rest on theburner just at the inside edge of thefettle.

LG758

Figure 40
Log #520300293

30

LG758
right front log #5

log placement

Resolution Direct Vent Gas Fireplace
Log #6

6. Position Log #6 with the "hump"pointing up. Place the log on top
of Log #3 and angle the log toward
the front of the unit to rest on top of
the right end of Log #2 in the notch
provided.

Figure 41

Log #7
LG759

LG759

7. Hold Log #7 with the long end to left
the leftmiddle log #6
and the short end to the right and pointing slightly up and toward the back.
Place the indentation in the bottomof the log on the key provided on top
of Log #5. The back side of the short(right) end of the log should rest against
the front of Log #2.

Figure 42
LG760

LG760
8. Situate Log #8 with the charred end ofright middle log
the #7log to the right. Place the indentationin the bottom of the log on top of the key
on the top of Log #2. Angle the log withthe charred end down and toward thefront.

LG761

Figure 43
Log #820300293

Lg761
left front top log #831

LOG PLACEMENT

Resolution Direct Vent Gas Fireplace

9. Position Log #9 with the "V" in the log to
the left. Place the log on top of the key
on the right end of Log #6 with the front
branch on the "V" protruding beyond thefront of the fettle resting just on top of
and to the left of the middle tine of thefettle.

Figure 44
LG762

Log #9

LG762
ANDIRON INSTALLATION
center log #9
Slide bracket on back of each andironover second grate tine from each end andrest legs on stone hearth. Figure 45

LG764

Figure 45

LG764
VHLDV andirons

32

20300293

OPERATING INSTRUCTIONSResolution Direct Vent Gas Fireplace

WARNINGfor your safety read before lighting
If you do not follow these instruction
exactly, a fire or explosion may result
causing property damage, personal
injury or loss of life.

A. This appliance is equipped with an ignition device which automatically lights the pilot. Referto the instructions.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your finger to push in the master switch. Never use tools. If the switch will not functionby hand, do not try to repair it. Call a qualified service technician. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualified
service technician to inspect the appliance and to replace any part of the control system andany gas control that has been under water.

continued on next page20300293

33

OPERATING INSTRUCTIONSResolution Direct Vent Gas Fireplace

OPERATing INSTRUCTIONS
1. STOP! Read the safety information above.
2. This appliance is equipped with an ignition device which automatically lights the burner. Do not try
to light the burner by hand.
3. With five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smellgas, STOP! Follow "B" in the safety information on Page 35. If you do not smell gas, go to nextstep.
4. Press the master switch to the "ON" (-) position. Within eight (8) seconds it will beep once. This
indicates the system is ready.
5. Press "ON " button. Sparker will spark and pilot flame will light.
6. Once pilot flame is established, the main burner flame will light automatically.
7. If the pilot will not stay lit after several tries, turn the master switch to "OFF" and call your service
technician or gas supplier.

OFF

OFF

ON

Master
SwitchON

Command Center

FP1913
FP1914
TO TURN
OFF GAS TO APPLIANCE
Switchbox
Pilot w sparker
8/08
8/08

1. Turn master switch to "OFF".
2. Turn off all electrical power to the appliance if service is to be performed.

34

20300293

SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONS Resolution Direct Vent Gas Fireplace
FEATURES
Command Center

RF Receiver
ON/OFFTo Thermopile
To Sensor• Easy Access Function Operation and System Configuration• Operation Confirmation/Fault Diagnostic Indications(LED/Buzzer)• ON/OFF/HI/Med/Low Operation• Optional Wall Mounting
Control Board• Electronic Ignition• Pilot Lockout safety feature• Electric Power Regeneration from Thermopile to save
•
•
•
•
•
•
•

battery
6-hour Automatic Shut Down Option
Convenient NG/LP Gas Type Conversion
Standing Pilot/Intermittent pilot Conversion
Previous settings Restoration Ability (Memory Off)
Uninterrupted Operation During Power Outage (Automatic Battery Backup)
ON/OFF RF Remote Receiver
Optional Transmitter Learn Capability

AC Module Board (Requires TSFRSC Remote)To Sparker
NG/LP
Conversion

To Command Center

Control
Board

To Stepper MotorOFF

To Valve

LED
ON
Master Switch
AC Module

CommandCenterBattery Door

Figure 46 Signature Command System Components• Easy Snap-on Design• Embedded Compact 120 VAC Adapter with Auto Battery Back up Feature• Remote Controlled 3-step Blower, Lighting, and On/Off Auxiliary AC Outputs
FP1917
Transmitter (Optional)
TSFRSC
Signature components
Three Flame Height Settings
X
8/08
Low battery Indication for Transmitter
X
Child Proof Lock-out
X
LCD BacklightX
Security Codes 16
X
Countdown 6 hr Timer
X
Standard Thermostatic Control ModeX
Smart Mode® Thermostat (Auto Flame & Blower Modulation) X
Three Brightness Settings for Lights
X
Three Speed Control for Blower
X
On/Off Auxiliary Rear Burner Shutdown
X
Programmable Timer to turn blower on and off
X

BATTERY INSTALLATIONThe Command Center uses four (4) "AA" batteries as back up for power outages. The system can operate forapproximately six (6) months on battery power.
To Install Batteries (not included):
1. Press down the battery door tabs and pull out to remove battery door.
2. Install the batteries as indicated on Command Center.
3. Close battery door by snapping in place.
4. When the four (4) batteries are installed the system will operate without power.
5. The batteries should be replaced when the LED indicates low battery or at least once a year.
20300293

35

Resolution Direct Vent Gas Fireplace SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONSSYSTEM CONFIGURATION/SETUPAll System configuration/setup is done on the Command Center.
NOTE: When using On/Off wall switch, the switch must be in the ON position to perform all configuration
set ups at the command center.
Intermittent/Standing Pilot Setup (Default intermittent)
1. Holding the ON button on the Command Center while turning on the master switch will toggle between
standing pilot and intermittent pilot.
2. After the above operation, one beep (for standing pilot) or two beeps (for intermittent pilot) will be given
as confirmation.
Six-hour Safety Shutdown Option (Default ON)
1. The system comes preset from the factory with a six (6) hour shutdown from its last command of operation. This is done to prevent the fireplace from continuing to operate if unattended. You may disable thisfeature if you wish.
NOTE: By disabling this feature, your fireplace may continue to operate unattended.
2. When the master switch is in the ON position (“-”), pressing the ON button and the OFF button on theCommand Center simultaneously will toggle between enabling and disabling the six-hour shutdown option.
3. After the above operation, one beep (for enabling the six-hour shutdown option) or two beeps (for disabling
the six-hour shutdown option) will be given as confirmation.
Remote Transmitter Learn Function (Default OFF)
1. The RF receiver button located on the Control Board must be in the on position before the learn function
can begin. Use paper clip to depress button. One beep for RF receiver ON or two beeps for RF receiver
OFF will be given as confirmation. Refer to Figure 46 for location.
2. After the RF receiver is on, holding the OFF button on the Command Center while turning on the masterswitch will activate the learn function for the transmitter.
3. After the above operation, two beeps will be given and the green LED on the Command Center will flashfor 10 seconds.
4. During the 10 seconds, press the OFF button on a transmitter to learn. Another two beeps will be given
to confirm a successful learning. Refer to transmitter instructions for remote operations.
Shutting Off the Standing Pilot (Temporary Shut Off)To shut off the standing pilot for service or summer shut down, press and hold the ON button on the Command Center for 3 seconds when the master switch is in the ON position (“-”) and the main burner is off.
Note: Pilot will resume the next time system is turned on.

Key Combinations for System Settings
NOTE: When On/Off wall switch is used, it must be in the On position to perform all system setups.

FunctionIntermittent/Standing
Pilot Setup
Standing Pilot Temp.
Shutoff
RF Remote Receiver
On/OffLearn Remote
Transmitter
6-hour safety
shutdown setup

36

Operation
Hold the ON ▲ button while turning on the master switch(Beep once for standing pilot, twice for intermittent pilot)
Hold the ON ▲ button 3 seconds (when the master switch
on the main burner is off)
Push the RF receiver On/Off button on the control board
Beep once for ON and beep twice for OFF
Hold the OFF ▼ button while turning on the master switch(Beep twice then press any handheld remote button)
Press the ON ▲ button and OFF ▼ button simultaneously(Beep once for ON, twice for OFF)

Default Setting
Intermittent
Pilot

RF OFF		

ON

20300293

SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONS Resolution Direct Vent Gas Fireplace
FUNCTIONS/OPERATION (with Command Center)
Turning on the fireplace
1. Turn on the master switch and wait for a beep.
2. Press the ON button on the Command Center or turn on wall switch. Pilot will light and burner will come on High setting or last memory setting (See Turning Off Fireplace below). For memory feature.
Pilot Safety Lockout Function
1. If the pilot doesn’t light after sparking for 30 seconds, pilot trial lockout happens. The LED on the Command Center
flashes Green once every 2 seconds, until reset.
2. If the pilot flame is lost during normal operation, the system will try three (3) times to relight after three (3) failures,
flame loss lockout happens. The LED on the Command Center flashes Red-Green once every 2 seconds, until reset.
3. Turning the master switch on the Command Center to the off position, then ON again will reset the system.
Flame Height Control
1. Press the ON button (on the Command Center) once to turn on the main burner with maximum flame height.
2. Press the OFF button to decrease flame height. The first two presses will decrease the flame height to medium andlow.
3. The third press on OFF will turn off the main burner. In standing pilot configuration, the pilot will stay; in intermittent
pilot configuration, the pilot will be shut off.
Turning the Fireplace Off
There are three ways to turn the fireplace off.
1. Flip the master switch to the off (“O”) position. (This will turn the entire system OFF.)
2. Press the OFF button to Medium, Low, then Off.
3. Hold the OFF button anytime for three seconds or by turning off the wall switch. These two commands of OFF are(Memory Off) the system will remember all last settings before turning off. The next time the fireplace is turned on, allsettings will resume. To reset, change to the desired settings and shut off by using the Memory Off commands andthe system will be reset to those new settings.

Command Center Operations:
The following functions are available on the Command Center.

Function
Power Up
Fireplace ON
Fireplace OFF		
Flame Height Up
Flame Height Down

Operation
Flip the master switch to the ON ("_") position to power up the system
Press the ON ▲ button on the Command Center or turn on wall switch to turn the fireplace on
Flip the master switch to the OFF ("o") position OR press the OFF ▼ button 3 			
times OR for Memory Off, hold the OFF ▼ button 3 seconds, or turn off wall switch
Press the ON ▲ button once to turn on the fireplace with maximum flame heightPress the OFF ▼ button to lower the flame height to Medium and Low

Self Diagnostics Chart:

The Command Center has a self-diagnostic LED enabling you to troubleshoot problems and potentially avoid a service call. Please refer to the charts below for indicator reference.
Fault
Conversion Cover Missing
Spark FailNo Sensor Signal
Pilot Lockout - trial
Pilot Lockout - flame loss
Low Battery
No or Low Thermopile Power
Learning
AC Power On
Pressure Switch Failed (Power Vent only)

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LED Indication
One RED (1 time)
Two RED (1 time)Three RED (1 time)
One GREEN, every 2 sec. (until manual reset)
One RED-GREEN, every 2 sec. (until manual reset)
One RED, every 10s (continuously)
Two RED, every 10s (continuously)
GREEN Flashes, every 1 sec. (for 10 sec.)
GREEN solid
One RED every 2 sec. (until manual reset)

37

Logo
Bar

n Function Areas of the LCD Display
Figure 47 shows the display of the TSFRSC LCD.
Information Bar
The information bar shows the room temperature, the“sending signal” radio icon, the low battery indication icon,
the child-proof icon, and the flame icon. This area doesn’t
have touch buttons.

• The room temperature will always be shown after

•
•
•
•

power-up. It displays the room temperature from 40°F to 99 °F. “Lo” and “HI” will be displayed when theroom temperature is lower than 40°F or higher than
99°F, respectively.
The radio icon will be shown when the transmitter issending a signal.
The low battery indication icon will be shown when
the battery voltage is low.
The child-proof icon will be shown when the childproof mode is activated.
The flame icon indicates the current flame height- Off, Low, Medium and High

Touch Area
The touch area contains all touch buttons to control thetransmitter. It consists of two categories: menus and adjustment arrows. The blue LED backlight lights up for 8
seconds when any of the touch buttons is pressed.

• The menus include TIMER, THERMO, LIGHT, FAN•

38

Adjustment
Controls

Turn appliance OFF (at the Master Switch) if
you are away from your house for an extended
period of time. Never leave anything on top of
the surface of the transmitter.

Menus

Due to the sensitive temperature monitoring
components in the transmitter, it is necessary
to allow the transmitter to stabilize to room temperature before accurate room temperatures
are displayed. If the transmitter is activatedfrom a severe cold condition, allow 15 minutes
for accurate temperature readings to appear on
the LCD display.

Touch Area

WARNINGTOUCH SCREEN REMOTE CONTROL OPERATION
Information
Bar

NOTE

Resolution Direct Vent Gas Fireplace

and AUX (Rear Burner Control).
The adjustment arrows include ON/up and OFF/down. Their default function is to adjust the flame
height. When a button from the menu is pressed,
the ON/up and OFF/down buttons will temporarily
become adjustment controls for the selected item.
When the adjustment is done, the ON/up and OFF/down buttons go back to flame height controller
again.

Function Areas of the LCD Display
Figure 47
Logo Bar

The Logo Bar contains the brand logo: Signature Command System.
n Initialization and Setting up

FP2646

Installing Batteries:
TSFSC display
Figure 48
The remote transmitter has
two battery compartments,
one on each end of the transmitter. Always change all
four (4) batteries at thesame time.

Battery Door
Tabs

To install batteries,
1. Press down the battery
door tab and pull out to remove the battery door.
2. Install the batteries as inFigure 48
dicated inside the battery
compartments.
3. Close the battery door by snappingin place.
FP2607
4. When all four batteries are installed,
the transmitter
install battery
will initialize for 5 seconds and then is ready for use.
5. The batteries should be replaced every 12 months orwhen the low battery icon indicator is displayed.
Changing Temperature Unit
When batteries are installed in the transmitter,
1. All available icons on the LCD will be turned on thenbe cleared.
2. The LCD will display temperature unit: °F. Use ON ∆to toggle the units between °F and °C within the first 5
seconds.
3. The transmitter enters Manual Mode
4. The LCD displays room temperature with the chosen
unit.
20300293

TOUCH SCREEN REMOTE CONTROL OPERATION
Setting Privacy Code on Transmitter:
Figure 49

Resolution Direct Vent Gas Fireplace
Battery Door

The remote transmitter privacy code is preset in factory. In the event of activation or interference from othernearby transmissions, change thecode using the following procedures(learn function must be performed
after changing the code):

FP2650WARNING

Master Switch
1. Press the ON/arrow button andON
the TIMER button at the same
LEDtime to enter privacy code setup
Figure 51
OFF
mode.
Command Center
2. The setup display is shown in the
4. During the 10 seconds, press the OFF button on the
figure. The four digits on the top
transmitter to learn. Another two beeps will be given to
stand for the privacy code (as theFP2650confirm a successful learning. Figure 30
actual DIP switches on Ambient’s
command ctr ctrl brd
Figure 49
previous remotes). The default
Do not use two (2) or more remote control sysvalues of the four digits will be all “1” (ON).
tems in the same area with the same privacy
FP2649the setup
3. The first digit will be flashing upon entering
code setting, as they will communicate withmode. Push the ON button to toggle its
betweensetvalue
privacecodeeach other. This may cause the appliances to“0” (OFF) and “1”(ON), and push the “OFF” button
malfunction.
to jump to the next digit. The next digit will then start
flashing and the first one stops flashing. Set up the
Resetting the transmitter:four digits to your choice.
If the transmitter is not working properly, reinstall the bat4. After setting up all the four digits, push “OFF” to finish
teries to reset the transmitter.
the process and return to the previous mode.
1. Pull out at least one of the batteries.
5. The Signature Command control board then needs to
2. Press any key on the screen to discharge.
re-learn the new setting.
3. Wait for 10 seconds and reinstall the batteries.
Performing Learn Function

1. The RF receiver button on the control board in thefireplace must be in the on position before the learn
function can begin. Figure 50 With the Command Center master switch in the ON position, use paper clip todepress the recessed button on Control Board, one
beep for RF receiver ON or two beeps for RF receiverOFF.
2. Holding the OFF
RF Receiver
button on the ComON/OFF
mand Center whileturningonthemaster switch will
activate the learn
function for thetransmitter.
3. After the above operation, two beeps
will be given andthe green LED
on the CommandControl Board
Center will flash for
Figure 50
10 seconds.

20300293

Pushing and holding any key for more than 10 seconds
until the display refreshes will also reset the transmitter.
n Functions and Operations
General:The TSFRSC Remote Control has four (4) operating
modes: Manual, Timer, Thermostatic and Smart Mode®
thermostat. The control system can be set to temperature range between 45° F and 90° F. The blower speed
and flame height can be adjusted in the manual, timer
and thermostatic mode. The Smart Mode® thermostat
will automatically adjust flame height and blower speed
according to the difference between Set and Room temperatures.
The transmitter will operate the remote receiver from 1
foot to a maximum of 30 feet. The distance is reduced
when batteries are low.
Manual Mode
Figure 52
In this mode, the TIMER button and the THERMO button will only display “TIMER” and “THERMO”, respectively without showing the time and the SET temperature.
FP2650Pressing the ON/up and OFF/down buttons will changecommandctrl brd
the flamectr
heightif none of the menu buttons (TIMER,
39

Resolution Direct Vent Gas Fireplace

TOUCH SCREEN REMOTE CONTROL OPERATIONTHERMO, LIGHT, FAN, AUX) are pressed and flashing.
1. Press the ON/up button to turnon the fireplace. The flame iconon the LCD displays High.
2. Press the OFF/down button to
decrease the flame height andturn off the fireplace. When the
OFF/down button is pressed
for three times, the flame iconchanges form High to Medium,to Low, then to Off.
3. If the OFF button is held formore than 3 seconds at any
flame height, the fireplace will
be turned off and the flame icon
Figure 52
disappears.
FP2651
4. Sliding up and down on the arrow buttons can also
Manual modeturn on or turn off the fireplace.
5. If the fireplace is shut off using the above methods in 3
and 4, all the settings will be remembered and will beresumed next time the fireplaceis turned on (Memory Off).
Timer Mode
Figure 53
Press the TIMER button to enter
timer mode. The fireplace will stayon for a period of time as specified
by the timer and then be shut off
by the transmitter when the timer
counts down to zero.
1. When the TIMER button ispressed, the Set Time appears
in the frame of the button andflashes.
Figure 53
2. Use ON/up and OFF/down toincrease or decrease the Set TimeFP2652
in 15 min. increments, between 0:00 to 6:00. Sliding
up anddown onTimermode
the arrow buttons will increase or decrease the Set
Time in 1 hour increments.
3. Push the TIMER button again to confirm the Set Time,the transmitter sends an ON signal to turn on the fireplace.
4. The flashing stops and the ON/up and OFF/down buttons become flame height controller again. The flame
height will then stay as set up by the ON/up and OFF/down buttons.
5. The TIMER button can be used when the transmitter is in Manual Mode or in Thermostat Mode. In bothmodes, the fireplace will be shut down completely
when the timer counts down to zero.
6. To exit Timer Mode,a. Push and hold the TIMER button for 3 seconds Or
b. Use the OFF/down buttons to decrease the Set
40

Time to zero Or
c. Slide down on the arrow buttons to exit TIMER
mode and shut off the fireplace.
Thermostat Mode
Figure 54
NOTE: The Command Centerbuttons will disable when thermostat is being used.
Press the THERMO button to
set the transmitter in thermostat
mode. The transmitter will automatically turn on the fireplacewhen the room temperature is
below the set temperature andturn off the appliance when theroom temperature is above theset temperature within one degree.

Figure 54

FP2653
thermomode
1. When the THERMO button is pressed,
the Settemper-ature appears in the frame of the button and flashes.
2. Use ON/up and OFF/down to increase or decrease
the Set temperature in 1 degree increments, between
45 degrees and 90 degrees. Slide up and down on thearrow buttons will increase or decrease the Set Temperature in 10 degrees increments.
3. Press the THERMO button again to confirm the Set
Temperature. The transmitter will send out an On
signal or an Off signal depending on the relationshipbetween the Set temperature and the Room temperature.
4. The flashing stops and the ON/up and OFF/down buttons become flame height controller again. The flame
height will then stay as set up by the ON/up and OFF/down buttons.
5. To exit Thermostat Mode:a. push and hold the THERMO buttons for 3 seconds orb. slide down on the arrow buttons to exit Thermostat mode and shut off the fireplace.
Smart Mode® thermostat
Option for Thermostat
Mode
Figure 55

Smart
Mode
Icon

Press and hold the THERMO button and the ON/UP
button at the same timefor 3 seconds to toggle
between Smart Mode®
thermostat and the regular Thermostat Mode. The
icon “Smart Mode” will appear under the Set Temperature. The transmitter

FP2654smart mode

Figure 55

20300293

TOUCH SCREEN REMOTE CONTROL OPERATION
will automatically adjust the flame height according to thedifference between the Set temperature and the Roomtemperature. There is no manual flame height adjustment.
The fan speed will also automatically adjust if turned on.
NOTE: When entering the Smart Mode® thermostat function there will be a 10 second delay for the flame andblower adjustment. When Smart Mode® thermostat operates automatically there can be up to a 3 minute delay forflame/blower adjustment. Smart Mode® thermostat checks
temperatures every 3 minutes. Also see AUX Control.
1. When Set Temp. is 3° F or higher than Room Temp.,
flame height will be on High.
2. When Set Temp. is 2° F higher than Room Temp.,
flame height will be on Medium.
3. When Set Temp. is 1° F higher than Room Temp.,
flame height will be on Low.
4. When Set Temp. is equal to Room Temp., flame height
does not change (stays on low).
5. When Set Temp. is lower than Room Temp., the fireplace will be shut off.
6. When Set Temp. is 1° F higher than Room Temp.,
again the flame height will be on Low.
7. the fan speed follows the flame height, if the fan isturned on.
To exit Smart Mode® thermostat and shut off the fireplace;a. push and hold the THERMO buttons for 3 seconds, Or
b. press the OFF button, Or
c. slide down on the arrow buttons.
To shut off the Smart Mode® thermostat option and returnto regular thermostat mode, press
and hold the THERMO button andthe ON/UP button at the sametime for 3 seconds again.
Blower Speed Control
Figure 56
NOTE: Blower will only work withflame on.
The blower speed control function
is used to adjust the speed of theblower connected to the Signature
Command System. There are four
speed levels, Off, Low, Medium,High.

Resolution Direct Vent Gas Fireplace

remember this setting and the blower is still off (seeblower On Delay and Off Delay in the next section).
4. After the signal is sent, the ON/up and OFF/down buttons become flame height controller again.
5. When the fan button is flashing, slide up and down on
the arrow buttons will turn the blower speed to Highor Off directly without pressing the fan button again toconfirm.
6. If the blower is turned on using the FAN button, theblower speed will adjust automatically when using
Smart Mode® thermostat (SeeSmart Mode® thermostat section).
Blower On Delay Time and Off
Delay Time Setup
Figure 57
1. Hold the FAN button for 3 seconds until two numbers appear on the LCD screen. The
left number is blower On Delayand the right number is blower
Off Delay Time.
2. When the first number is flashing, use the ON/up button to
Figure 57
set the desired On Delay Timefrom 0 to 15 min.
FP2656
3. Press the OFF/down button to jumpblower
to the delay
Off Delay
setupTime setup.
4. When the second number is flashing, use the ON/up
button again to set the desired Off Delay Time from 0
to 15 min.
5. Press the OFF/down button again to finish the setup
and the new settings will be transmitted to the receiver.
6. The default settings are 5
minutes for the On Delay
Time and 8 minutes for the
Off Delay Time, as shown.
Light Brightness Control
Figure 58

Figure 56

The light brightness control function is used to adjust the brightness of the light bulbs connectedto the AC module on the Signature Command System. There
are four light brightness levels
defined: Off, Low, Medium, High

FP2655speed con1. Press the FAN button to enter the blower
blower speed control
Figure 58
trol mode. The fan icon will start flashing.
1. Press the LIGHT button to en2. Press the ON/up and OFF/down button to increase/deFP2657
ter the light brightness control mode.
The LIGHT icon
crease the blower speed.
will start flashing.
Light bright control
3. Press the fan button again to confirm the speed set2. Press the On/up and OFF/down buttons to increase/ting. If the fireplace is on, the blower speed will takeeffect right away; if the fireplace is off, the receiver will20300293

41

TOUCH SCREEN REMOTE CONTROL OPERATION

Resolution Direct Vent Gas Fireplacedecrease the light brightness (Off-Low-Medium-High).
3. Press the light button again to confirm the setting. The
new setting will be transmitted to the receiver.
4. After the signal is sent, the On/up and Off/down buttons become flame height controller again.
5. When the light button is flashing, slide up and down on
the arrow buttons will turn the light brightness
to HIGH or Off directly without pressing thelight button again to confirm
AUX Control (Rear Burner On/Off Control)
The AUX control function is used to turn on orturn off the rear burner connected to the AC module of the Signature Command System. Press
the AUX button to turn on or turn off the rear burner.

1. When the rear burner is turned on, the icon FP2658
will beAUX
come solid text and the “ON” icon will appear
below
the “AUX” icon.
2. When the rear burner is turned off, the icon will become hollow text and the “ON” icon will disappear.
NOTE: If Smart Mode® thermostat is entered when rearburner is off, the rear burner will be turned on automatically; when the transmitter is in Smart Mode®
thermostat, AUX button will be disabled.
See Smart Mode®
thermostat section
for more information.
Setting up Blank
Screen or Constant Display in
Idle
Figure 59

Figure 59

There is an option to set up how the LCD displays andfunctions when the transmitterFP2659
is in idle. There are two
choices:blank screen
1. A) Mode. When the transmitter is in idle, the icons in
the “touch area” (timer, thermostat, blower, light andAUX) will disappear, as shown in the figure on the left.
When any of the touch buttons is pressed, those icons
will appear and are ready to operate (default).
2. B) Mode. The transmitter always displays all available
icons showing current status of timer, thermostat,blower, light and AUX as shown in the figure on theright.
Press TIMER and THERMO buttons at the same time for
3 seconds to toggle between A) and B).
1. When the current setting is A), touch any place in thetouch area to bring up the icons then press TIMER button and THERMO button at the same time for 3 seconds. The backlight will flash once to indicate that the42n Safety Features
1. Low Battery Detection
When low battery condition occurs, the transmitter willturn off the fireplace.
A) Battery voltage is checked every one minute. When the battery voltage is low, theLCD displays a low battery icon which will
exist in all modes.
B) The transmitter will not operate with low
battery voltage. Change the batteries beFP2612
fore the batteries become too weak for normal
operations.
low battery
2. Power On Initialization
After the power-on initialization, the transmitter sends
a signal to turn off the fireplace.
3. Thermal Shutdown
When the ambient temperature is more than 99°F, thetransmitter will turn off the fireplace.
A) The LCD will display “HI”.
B) The Transmitter will not function until the room temperature has dropped below 99 degree
Fahrenheit.
4. Low Temperature Condition
When the ambient temperature is lessthan 40 degrees Fahrenheit, the LCD will
display “LO”, and NO SIGNAL will FP2613
besent to turn on the appliance.
HI
All functions still remain the same forboth Manual Mode and Thermostat
Mode
5. Child-proof Protection
The child-proof icon will be shown when
the child-proof mode is activated bypressing the ON button and the OFF
button at the same time for three seconds.
A) Enter childproof mode by pressing and holding both
the ON button and the OFF buttonFP2614
simultaneouslo no childly for 3 seconds. The Childproof indicator
will beshown on the LCD.
B) Deactivate childproof mode by pressing and holding the ON button and the OFF button simultaneously for 3 seconds again. The Childproof indicator
disappears on the LCD.
C) The transmitter cannot be operated in childproof
mode.

20300293

TOUCH SCREEN REMOTE CONTROL OPERATION

Resolution Direct Vent Gas Fireplacen Using the Mounting Base
The transmitter comes with a mounting base which allows
you to hang the transmitter on the wall.
1. Secure the mounting baseon the wall with suppliedscrews. For best viewing
angle, make it the sameheight as your eyes.
2. Hang the transmitter on thehook of the mounting base,then push down so thetransmitter is flush to themounting base.

Figure 60

FP2674 TROUBLESHOOTING
mounting base

Symptom	Causes	Action
1. Battery icon on LCD on transmitter
1. Low Battery
1. Replace batteries. Change batteries						 every 6 months.
2. LCD display is blank			
2. Check battery installation or replace						 batteries.
3. LCD display shows “funny” display			
3. Reset the transmitter (see “Resetting						 the Transmitter” section).
4. Appliance does not come on
2. The transmitter did not match
1. Make sure the transmitter has						 with the receiver		 learned to the receiver.
			
3. Transmitter measures temp1. Move transmitter to a cooler place				 erature exceeding 99 degrees		 and wait until temperature drops						 Fahrenheit and shows “HI” on		 below 99 degrees.			
				 LCD
			
4. Distance between the transmitter 1. Make sure the opening distance is				 and receiver is more than 30 feet		 less than 30 feet.
5. Blower is not on after the fireplace is
5. Blower setting is off
1. Press FAN key to select Fan speed
		 turned on				 you desire.
			
6. Blower delay setting is set too
1. Press and hold FAN key to set 					high		 desired ON/OFF delays. This is done						 in minutes.

20300293

43

WARNING

Resolution Direct Vent Gas Fireplacecleaning and maintenance

Turn off gas before servicing fireplace. It is
recommended that a qualified service technician
perform these check-ups at the beginning ofeach heating season
SensorBurner, Pilot and Control Compartment

Thermopile

Keep the control compartment, logs, and burner areas surrounding the logs clean by vacuuming or brushing at least twice a year.
Make sure the burner porting, pilot air opening and burner air
opening are free of obstructions at all times.

Pilot Flame
The flames from the pilot should be visually checked as soon as
the heater is installed and periodically during normal operation.
The pilot flame must always be present when the fireplace isin operation. Figure 61. The pilot flame has four distinct flames,
one engulfing the thermopile, one engulfing the sensor, and theother two reaching to the main burners.

burnerInspect area around the injector. Remove any lint or foreign material with a brush or vacuum.

FP2568Figure 61 Pilot Flame

FP2568pilot flame
Burner Flame

The flames from the burner should be visually checked
as soon as the heater is installed and periodically during
normal operation. In normal operation, at full rate, and after
operating for about 15 to 30 minutes, the flame should beyellow and slightly taller than the rear log. Figure 62
If the flame is blue and only in the center, turn off unit andlet cool. After unit is cool, remove logs and check to makesure the back holes in the burner are not covered with rockwool. If the back holes are clear, add more rock wool tothe center of the burner. Replace logs.
NOTE: The type of installation, vent system configuration,
and wind effects may cause the flame patterns to vary.
LG763

Figure 62 Burner Flame Appearance

LG763
VLHDV log flames

44

20300293

cleaning and maintenance

Resolution Direct Vent Gas Fireplace

Vent SysteM
The fireplace and venting system should be inspected before initial use and at least annually by aqualified field service person. Inspect the external vent cap on a regular basis to make sure that nodebris is interfering with the airflow. Inspect entire venting system to ensure proper function.

Glass Door
Thoroughly clean the inside of the glass door after using the fireplace for ten hours. Periodically clean
the glass door as necessary.
When cleaning the glass, remember:

•
•
•
•
•
•
•

Do not remove the glass when hot. Allow glass to cool before removal.
NEVER use abrasive materials.
Keep children and pets a safe distance away.
Never operate the fireplace without the glass door properly secured.
Never operate the fireplace if the glass is broken.
Replace any glass that is chipped, cracked, or broken. Replacement glass door assemblies MUST
be supplied by the fireplace manufacturer ­– No substitute materials may be used.
Handle glass door with care to avoid striking or scratching it on hard objects.

To clean glass door, follow “Glass Removal” procedure outlined in the Final Installation section. Film
deposit on the inside of the glass should be cleaned off using a nontoxic, non-corrosive, non-abrasive,
mild-cleaning solution. Simply apply an adequate amount to the glass and wipe off with a damp cloth.
After all maintenance has been completed, re-install glass door.

Logs
Leave logs installed in the fireplace for cleaning. Vacuum surface of the logs with a brush attachment.
If logs must be removed for cleaning, handle carefully by holding gently at each end. Gloves are recommended to prevent skin irritation from ceramic fibers. If skin becomes irritated, wash gently withsoap and water. Vacuum surface of logs with brush attachment or brush logs with a soft bristle brush(i.e. clean, dry paintbrush). To place logs back in the fireplace, see “Log Placement” found in the Final
Installation section.
NOTE: Do not use fluids to clean ceramic fiber logs.

Rock wool
Replace or add rock wool as required following installation instructions in the Final Installation sectionof this manual.

2030029345

troubleshooting

Resolution Direct Vent Gas Fireplace

SIGNATURE COMMAND SYSTEMOPERATION

Install batteries and/or
plug in the AC board

FAULT

No beep in about
8 seconds

A

Using
battery?
Make sure
CommandCenter andthe control
board areconnected bya 2 feet or 15
feet cable

After the beep

Flip the master switch(rocker switch) to the
ON position

Press the ON button on
the Command CenterNo beep
orno sound from thevalve indicating pilotsolenoid open

ACTIONDIAGNOSIS

B

Battery polarity wrong?

Re-install batteries

Battery voltage low?

Change batteries

AC plug is plugged to
AC mains?

Plug the AC plug to
AC mains

The 5-pin connector on
the AC board broken or
bent?

Repair or replace the
AC Board

LED on the CommandCenter does not showsolid green?

Replace the AC Board

Check NG/LP
conversion cap
and control
board
connections

Check valve
connections

Check power
supply (gothrough A )Replace the Control
Board orCommand Center

Checkgrounding

No sparking on
the pilot

C

Check pilot
connections

Go throughB

Sparking is happening
elsewhere (under thepilot), re-install/replace
the pilot

Sparking doesn’t
continue

D

The Control Board is having interference from thesurrounding metal (Ground)

Re-install the Control
Board, move it aroundor change theControl Board

Pilot doesn’t light

Main burner doesn’t
light

E

F

Check gas supply

Go through E

Go through C

The sensor on the pilot
is not in the flame(pilot flame too small)?

Sparking is not in thepath of gas flow, adjust
sparker position or
replace the pilot
Adjust sensor position
or replace the pilot

FP1911troubleshoot sc
8/08

46

20300293

REPLACEMENT PARTS

Resolution Direct Vent Gas Fireplace

firebox components and accessories
2

3

1
7

6

5

10

11

8c

9

12
12
8a

8d
8b
8e
8f

Ref.

1.
2.
3.
4.
5.
6.
7.
8.
8a.
8b.
8c.
8d.
8e.
8f.
9.
10.
11.
12.

Description	Qty.
Bulb (100 Watt)2
Bulb Socket
2730024
Glass Frame Assembly
KHLDV firebox parts1
Junction Box Assembly (not shown)
1
Light Lens
1
Right Access Panel (used with blower)
1
Left Access Panel (used with blower)
1
Stone Fire Brick Set
1
Stone Wall, Left
1
Stone Wall, Right
1
Stone Rear, Top
1
Stone Rear, Bottom
1
Stone Floor Front, Left
1
Stone Floor Front, Right
1
Blower Kit (Signature Command System)
1
Front Cover1
Screen Rod
1
Screen220300293

VHLDV500
73D0020
73D4521K
73D0159K
26D2128K
73D0022
73D4511K
73D4512K
20300318K
20300319
20300320
20300321
20300322
20300323
20300324
BLOTKHLSC
73D4524
73D001073D001747

REPLACEMENT PARTS

Resolution Direct Vent Gas Fireplace
SIGNATURE COMMAND SYSTEM
1
2

4
5
3

8

6
7

9
13
14

16

730024KHLDV SG parts
12/08

48

20300293

REPLACEMENT PARTS

Resolution Direct Vent Gas Fireplace

SIGNATURE COMMAND SYSTEM
Item
1.
2.
3.
4.
5.
5.
5.
5.
5.
6.
7.
7.
8.
8.
9.
10.
11.
12
13.
14.
15.
16.
		
17.
18.
		

Description	Qty.
Gas Valve Assembly1
Pilot Assembly1
Control Box
1
Command Center
1
Tube, Rear, Venturi
1Tube, Front, Venturi
1
Rear Tube, Tee to Solenoid
1
Rear Tube, Solenoid to Venturi
1Tube, Front, Through-wall
1
Flexhose w/Shutoff Valve1
Rear Injector
1
Front Injector
1
Rear Burner Assembly1
Front Burner Assembly
1
Venturi1
Wire Valve/Control (not shown)1
Wire AC Module (not shown)1
Wire Command Ctr. (not shown)1
Remote Transmitter (full function) 1
AC Module
1
Solenoid (not shown)
1
Cast Iron 121/2"
1
Accessories
Decorative Black Door1
SCS Wall Extension Kit
1(15' Wire, Rough-in Box, Wall Cover)

VHLDV500NTSC	
80D0001
80D0039
80D0037
80D0005
54D0564
43D0185
73D3529K
73D3528K
73D0146
69D0030
57D0679
56D3059
73D3268
73D3267
45D0600
80D001080D0009
80D0008
TSFRSCSCSACM
73D300720300317K

VHLDV500PTSC
80D0002
80D0040
80D0038
80D0005
54D0564
43D1085
73D3529K
73D3528K
73D0146
69D0030
57D0680
62D3005
73D3268
73D3267
45D0600
80D001080D0009
80D0008
TSFRSCSCSACM
73D300720300317K

KHL500ADBTSCSWEK

KHL500ADBTSCSWEK		

Fuel Conversion Kits - Signature Command System
Natural Gas to LP
VHLDV500NTSC

Kit #KHL500CKPS

LP to Natural Gas
VHLDV500PTSC

Kit #KHL500CKNS

20300293

49

Resolution Direct Vent Gas Fireplace

REPLACEMENT PARTS

logs

Item
1.
2.
3.
4.
5.
6.
7.
8.
9.

50

Description	Qty.
0293
Log #11
VHLDVlog parts
Log #2
1
Log #3
1
Log #4
1
Log #5
1
Log #6
1
Log #71
Log #81
Log #91

VHLDV500
20300295
20300296
20300297
20300298
20300299
20300300
20300301
20300302
20300303

20300293

REPLACEMENT PARTS

Resolution Direct Vent Gas Fireplace

VENT components
1

2

3

4

HO

T
10

5

6

9

7

8

730024KHLDV vent parts

20300293

51

Resolution Direct Vent Gas Fireplace

REPLACEMENT PARTS

Vent Components for 5"x 8"
				Current
Old				Simpson	Simpson
				
Duravent
Duravent		Qty./		
or MHSC	
or MHSC	Selkirk
Metal-Fab
Item Box Description	Part no.	Part no.	Part no.	Part no.
1
1
Horizontal High Wind Termination Cap
58DVA-HC
1285
5DT-HC1
1
Horizontal Termination Cap w/Built-In Vinyl Siding Standoff,		
BHR8TK							Heat Deflector, Firestop and Adjustable Pipe 7" to 11"
1
1
Horizontal Termination Cap Built-In Vinyl Siding Standoff,		
KHLBHS8TK							Heat Deflector, Firestop, 90° Elbow and Adjustable Pipe 11" to 14"									24" Section of Pipe
1
1
Horizontal Termination				
5DHT
2
1
Vertical Termination*see below *see below
5DT-VC
5DVT
2
1Extended Vertical Termination
58DVA-VCE
1283-2
1
High Wind Vertical Termination
58DVA-VCH
1291-3
46" Pipe Length
58DVA-06
1208
5DT-065D6
3
4
9" Pipe Length
58DVA-09
1207
5DT-093
4
12" Pipe Length
58DVA-121206
5DT-12
5D12
3
424" Pipe Length
58DVA-24
1204
5DT-245D24
3
436" Pipe Length
58DVA-36
1203
5DT-36
5D36
3
448" Pipe Length
58DVA-48
1202
5DT-48
5D48
4
4
81/2" Pipe Extension
58DVA-08A-5DT-AJ
4
4
16" Pipe Extension
58DVA-16A--5445° Elbow
58DVA-E45
1245
5DT-EL455D456
5445° Swivel Elbow--5DT-EL45
6490° Elbow
58DVA-E90
1290
5DT-EL90S
5D906
6490° Swivel Elbow-1290G
5DT-EL90S
76Flashing, 0/12 to 6/12 Roof Pitch
58DVA-F6
1243
5DT-AF6
5DF
7		
Steep Roof Flashing
58DVA-F12
1243S
-8
6
Storm Collar
58DVA-SC
1253
5DT-SC
5DSC
9
4Firestop
58DVA-FS
1263
5DT-FS
5DFS
9		3" Firestop
FS38
FS38
-10
1
Vinyl Siding Standoff
58DVA-VSS
1250
5DT-VS
5DVS
11		
Attic Insulation Shield (not shown)
58DVA-IS--12
1
Restrictor Disc
56D3027
56D3027--*simpson duravent 58DVA-VC/1280 vertical cap cannot be used with this fireplace.

For more information about, or instructions for, the venting components referenced above, please contact
the component manufaturer:
Selkirk Corporation: www. selkirkcorp.com or 800-992-8368
Simpson Duravent: www. duravent.com or 800-835-4429
Metal-Fab, Inc.: www.metal-fabinc.com or 316-943-2351

52

20300293

Resolution Direct Vent Gas Fireplace

20300293

53

Resolution Direct Vent
Requirements
for Gasthe Fireplace
Commonwealth of
MassachusettsThis product must be installed by a licensed plumber orgas fitter when installed within the Commonwealth of
Massachusetts.

Note Regarding Vented Products
Flex line installation must not exceed 36 inches and musthave a T shutoff valve.
Any residence with a direct vent product must have a CO
detector installed in the residence.
Installation of the fireplace or vented gas log in the Stateof Massachusetts requires the damper to be permanently
removed or welded in the fully open position.
In addition, neither a naturally vented gas log nor a ventfree product may be installed in a bedroom or bathroom in
the State of Massachusetts.
All gas fitting and installation of this heater shall only bedone by a licensed gas fitter or licensed plumber.
For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used inwhole or in part for residential purposes, including those
owned or operated by the Commonwealth and where theside wall exhaust vent termination is less than seven (7) feetabove finished grade in the area of the venting, including but
not limited to decks and porches, the following requirements
shall be satisfied:

Installation of Carbon Monoxide Detectors
At the time of installation of the side wall horizontal vented
gas fueled equipment, the installing plumber or gas fittershall observe that a hard wired carbon monoxide detector
with an alarm is installed on each additional level of thedwelling, building or structure served by the side wall
horizontal vented gas fueled equipment. It shall be theresponsibility of the property owner to secure the servicesof qualified licensed professionals for the installation of hard
wired carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled
equipment is installed in a crawl space or an attic, the hard
wired carbon monoxide detector with alarm and battery
back-up may be installed on the next adjacent floor level.
In the event that the requirements of this subdivision can not
be met at the time of completion of installation, the ownershall have a period of thirty (30) days to comply with theabove requirements; provided, however, that during said
thirty (30) day period, a battery operated carbon monoxide
detector with an alarm shall be installed.

Approved Carbon Monoxide Detectors
Each carbon monoxide detector as required in accordancewith the above provisions shall comply with NFPA 720 and
ANSI/UL 2034 listed and IAS certified.

Signage

A metal or plastic identification plate shall be permanently
mounted to the exterior of the building at a minimum height54

of eight (8) feet above grade directly in line with the exhaustvent terminal for the horizontally vented gas fueled heating
appliance or equipment. The sign shall read, in print size noless than one-half (1/2) inch in size, “GAS VENT DIRECTLY
BELOW, KEEP CLEAR OF ALL OBSTRUCTIONS”.

Inspection

The state or local gas inspector of the side wall horizontally
vented gas fueled equipment shall not approve theinstallation unless, upon inspection, the inspector observescarbon monoxide detectors and signage installed inaccordance with the provisions of 248 CMR 5.08(2)(a)1
through 4.

Exemptions

The following equipment is exempt from 248 CMR
5.08(2)(a)1 through 4:• The equipment listed in Chapter 10 entitled “Equipment•

Not Required To Be Vented” in the most current edition
of NFPA 54 as adopted by the Board; andProduct Approved side wall horizontally vented gas
fueled equipment installed in a room or structure
separate from the dwelling, building or structure used
in whole or in part for residential purposes.

MANUFACTURER REQUIREMENTS

Gas Equipment Venting System Provided

When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting
system design or venting system components with theequipment, the instructions provided by the manufacturer
for installation of the equipment and the venting systemshall include:• Detailed instructions for the installation of the venting
system design or the venting system components; and• A complete parts list for the venting system design or
venting system.
Gas Equipment Venting System NOT Provided
When the manufacturer of a Product Approved side wall
horizontally vented gas fueled equipment does not provide
the parts for venting the flue gases, but identifies “special
venting systems”, the following requirements shall besatisfied by the manufacturer:• The referenced “special venting system” instructions

shall be included with the appliance or equipment
installation instructions; and• The “special venting systems” shall be ProductApproved by the Board, and the instructions for thatsystem shall include a parts list and detailed installation
instructions.
A copy of all installation instructions for all Product Approved
side wall horizontally vented gas fueled equipment, allventing instructions, all parts lists for venting instructions,
and/or all venting design instructions shall remain withthe appliance or equipment at the completion of theinstallation.
20300293

Resolution Direct Vent Gas Fireplace

Limited lifetime warranty policy
Lifetime Warranty

The following components are warranted for life to the original owner, subject to proof of purchase:
Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.

Five Year Warranty
The following components are warranted five (5) years to the original owner, subject of proof of purchase:
Ceramic Fiber Logs.

Basic Warranty
MHSC warrants the components and materials in your gas appliance to be free from manufacturing andmaterial defects for a period of two years from date of installation. After installation, if any of the components manufactured by MHSC in the appliance are found to be defective in materials or workmanship,
MHSC will, at its option, replace or repair the defective components at no charge to the original owner.
MHSC will also pay for reasonable labor costs incurred in replacing or repairing such components fora period of two years from date of installation. Any products presented for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified installer in accordance with the installation instructions. The Limited Lifetime Warranty will also be void if the applianceis not operated and maintained according to the operating instructions supplied with the appliance, anddoes not extend to (1) firebox/burner assembly damage by accident, neglect, misuse, abuse, alterations,
negligence of others, including the installation thereof by unqualified installers, (2) the costs of removal,
reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential
damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of fitness for purpose and of all other obligations or liabilities. MHSC does not assume forit any other obligations or liabilities in connection with sale or use of the appliance. It states that do notallow limitations on how long an implied warranty lasts, or do not allow exclusion of indirect damage,those limitations of exclusions may not apply to you. You may also have additional rights not coveredin the Limited Lifetime Warranty.
MHSC reserves the right to investigate any and all the claims against the Limited Lifetime Warranty anddecide upon method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial
number of your MHSC product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

20300293

55

Based on CSA P.4.1-09

Efficiency Ratings
Model	EnerGuide Ratings		
		Fireplace Efficiency (%)
VHLDV500NTSC
75.2
VHLDV500PTSC
69.8

Recherchez dans la brochureles caractéristique de rendementénergétique de foyer au gaz
Énerguide
Based
CSA
P.4.1-09
Selonon
CSA
P.4.1-09

MHSC

149 Cleveland Drive • Paris, Kentucky 40361
www.mhsc.com