February 17th, 2020
Kutchan Tourism AssociationSurvey Report of Cancellation regarding the Pneumonia Associated with the Novel Coronavirus

１．

PURPOSE
After the first report from Wuhan, China, on December 31st, 2019, there are a coronavirus outbreak in
China. The first case in Japan has been confirmed on January 16th. On January 23rd, the airport in Wuhan
has been virtually closed, and public transportation systems have been halted. And more, China announced
a ban on outbound group travel and that caused cancellation in Japan.
Kutchan Tourism Association (KTA) conducted the survey to accommodation companies in town toknow the number of cancellation.

２．

SURVEY RESULTKTA conducted the survey to all 525 accommodations in Kutchan town, which registered in Kutchan
Public Health Center. Till February 16th, we received answers for 345 accommodations. (65.71%)
The number of cancellation（January～March）# of people in cancellation（cf）The number of guests(A)

last year (B)（cf）% of A/B（the data from Kutchan town）

Jan.

1,048 ppl

81,100 ppl

1.29％Feb.

2,212 ppl

73,900 ppl

2.99％

Mar.

311 ppl

57,000 ppl

0.55％※ The number of cancellation might be not only the reason of coronavirus. Some accommodations cannot figure out andreport the number of all cancellation.
※ The number by rooms is converted by 2~4 ppl depending on the room size.
※”The number of guests last year” includes all guests, not only foreigners but also Japanese.

https://www.town.kutchan.hokkaido.jp/file/contents/2515/33566/H30_2018-19.pdf
Compared with 1st report by January 31st, the number of cancellation is gradually increasing. The
influence to Niseko area still seems restrictive on this report. However, some experts insisted thatCoronavirus will be prevalent more on March and the influence to Niseko’s tourism might continue.
<References＞① Information and Consulting office regarding to Coronavirus② News about Coronavirus

Kutchan Tourism Association③ Number of Guests in Kutchan town last year

（PIC：Mai Ramirez）④ News about other Hokkaido area

TEL 0136-55-5372⑤ Events and Promotion plans in Summer

Mail info@niseko.co.jp

① Information and Consuling Office regarding to Coronavirus［Information Site］●ニセコエリアの医療情報 Medical Info in Niseko area
Niseko area’s map for hospitals and drug storesJapanesehttps://www.niseko.co.jp/uploads/files/medical-info.pdf
Englishhttps://www.niseko.co.jp/uploads/files/medical-info-ENG.pdf●倶知安町 Kutchan town
Contact number in Niseko area if you have possibility to have coronavirus
https://www.town.kutchan.hokkaido.jp/…/living_infomat…/3394/●北海道 Hokkaido
Contact number in Hokkaido if you have possibility to have coronavirus
http://www.pref.hokkaido.lg.jp/…/kth/kak/singatakoronahaien…

●北海道外国人相談センター Hokkaido Foreign Resident Support Center
News from Hokkaido government in easy Japanese, English and other language. Available for translators forapproaching to Public Health Center.
http://www2.hiecc.or.jp/soudan/info/detail.html…

●Japan Visitor Hotline
Contact number organized by Japan National Tourism Organization (JNTO). 24 hours available for translators.
https://www.japan.travel/en/plan/hotline/●NHK World Japan
Latest News in English
https://www3.nhk.or.jp/nhkworld/en/news/tags/82/●厚生労働省 Ministry of Health, Labour and Welfare
Press release. Contact number in Japan.
https://www.mhlw.go.jp/…/seisak…/bunya/0000164708_00001.html

［Consulting Office］●[Hokkaido Government] Consulting and financing support for small-to-medium- sized enterprises.
（Updated on January 29th, 2020）
Contact to：Dep. Of Commerce, Industry, Labor and Tourismm, Shiribeshi General Subprefectural Bureau,
Hokkaido Government 後志総合振興局産業振興部商工労働観光課
TEL：0136-23-1362 (Spoken in Japanese only)※For financing support, you can contact to “the Chamber of Commerce and Industry in Kutchan”.
The company which have possibility to get financing support: There are directly and/or indirectly influenced
badly by Coronavirus. After January 29th, there are 10% decreasing in sales compared with last year and there
might be also more than 10 % decreasing in sales for 3 months compared with last year.
http://www.pref.hokkaido.lg.jp/kz/csk/kny/yuushi/korona.htm (Written only in Japanese)●[Hokkaido District Transport Bureau] Consulting Office for Accommodation companies（Released on January 31st, 2020）
Contact to：Dep. Of Tourism, Hokkaido District Transport Bureau
TEL：011-290-2700（Spoken in Japanese only）
Contents:・Consulting and Getting a request from accommodation companies
・Introduction of supporting office for accommodation companies
・Introduction of financing support office
http://wwwtb.mlit.go.jp/hokkaido/press/presspdf/202001/20200131.pdf

② News about Coronavirus
DateJapanWorld (Mainly in China)

Dec. 31,・reported the pneumonia of unknown

2019

etiology in Wuhan

Jan.1, 2020・The Huanan Seafood Wholesale
Market was closed

Jan. 9

・1st death reported in China

Jan. 16

・1st virus carrier in Japan

Jan. 23

・Airlines including ANA stop the flight to Wuhan

・China stopped all airplane and trains
from/to Wuhan

Jan. 24・［MOFA］change to travel alert(level 3) for・China started new year holiday

Hubei, China
・2nd virus carrier in JapanJan. 25
Jan. 27・China bans overseas group tours
・Coronavirus became “Designated Infectious
Disease”.

Jan. 28

・1st virus carrier who never been to Wuhan

・WHO increased risk level to HIGH

・1st virus carrier in Hokkaido
Jan. 29

・Japanese who stayed at Wuhan back to Japan

Jan. 31・［MOFA］change to level 2 for travel warning in
all ChinaFeb. 2・WHO declared as a public healthemergency of international concern

・［MOFA］Refused entry to the all foreigners whostay at Hubei

Feb. 12・［MOFA］Request postponement to the person
who stay and plan to go to China.

Feb. 13・［MOFA］Refused entry to the all foreigners whostay at Hubei and Zhejiang

Feb. 14・2nd virus carrier in Hokkaido

・WHO named ”COVID-19”

The number of virus carriers in the world ※only top 11 countries except Japan（by Ministry of Health, Labour and Welfare on February 14th, 2020）※日本以外で感染者が多い 11 国
Nation# of carriers# of deaths

China63,851

1,380

Hong Kong

53

Singapore

Nation# of carriers# of deaths

Malaysia

1901

Taiwan180580Germany160

Thai330

Vietnam

160

South Korea

280

Australia / USA150The number of virus carriers in Japan（by Ministry of Health, Labour and Welfare on February 14th, 2020）# of carriers# of deaths

Inside Japan

21

1

The person who came back from

12033

1Wuhan by chartered planes
Total※174 virus carriers in cruise ship “Diamond Princess” is not included in this numberNumber of Guests in Kutchan town last year

③Because the outbreak of Coronavirus happened the season for Chinese new year holiday, there are a lot ofcancellation in Hokkaido area. However, the influence to Niseko area seems restrictive. It’s because we do not
focus on only 1 country and promote worldwide.（cf：Number of Guests in Kutchan town last year
https://www.town.kutchan.hokkaido.jp/file/contents/2515/33566/H30_2018-19.pdf）●Top 10 countries for the number of guests
NationPpl●Top 10 countries for number of nights% in foreign guests

Nationnights（Total 151,038 ppl）

% in nights by foreign guests（total 464,969 nights）

Hong Kong

28,65118.97%

Australia

116,164

24.98%

Australia

28,37018.78%

Hong Kong

78,04016.78%

China

16,581

10.98%

Singapore

50,87310.94%

Singapore

16,55010.96%

China

38,230

8.22%

Taiwan

8,681

5.75%

USA

30,209

6.50%

USA

8,438

5.59%

Thai

20,335

4.37%

Thai

7,605

5.04%

Taiwan18,283

3.93%

Malaysia

4,152

2.75%

Malaysia

11,604

2.50%

South Korea

3,749

2.48%

UK

11,511

2.48%

Indonesia

2,768

1.83%

Indonesia

8,044

1.73%

If compared with the total number including Japanese guests,

The ratio of Chinese guests is2.71％（16,581/579,500 ppl）

The ratio of nights by Chinese guests is 3.00％（38,230/1,276,000 nights）

④News about other Hokkaido area

Hokkaido Shimbun Press reported that there are huge decreasing number in some events.
●February 7, 2020［See left article］
Hokkaido announced that 147,000 nights cancelled in major
accommodations in Hokkaido.
●February 8, 2020［See right］
Hokkaido estimated that
there are more than 20 billion yen
loss for Coronavirus in Hokkaido●February 12, 2020［See left］
The guest of Sapporo Snow Festival decreased 26%●February 13, 2020［See right］
8500 ppl canceled in major accommodationin Furano city⑤

Events and Promotion plans in SummerAccording to the expert, the peak of Coronavirus will come in March and the influence to our tourism might
continue longer. KTA will share information and work together with NPB, Kutchan town and other organizations
in Niseko area and strengthen events and promotion for Spring to Summer.
●Major Summer events
DateTitle

Early Apr.

Rafting Start

Mid-Apr. ~Golf Course Open

3 golf courses in Niseko area open

Early MayMid ~ End-May

Spring Changing Leaves

End-May～

Pink Moss in Mishima-san

Early Jun.

house

Early Jun.

Mt. Yotei climbing season

Jun. 12~14Niseko Classic

It is official UCI Gran Fondo World Series qualifier
events.

Jun. 13

Niseko Yotei Fun Ride

Fun ride to enjoy the serenity of Niseko’s vast natural
surroundings while cycling around Mt. Yotei.

Jul. ~ Aug.

NEW Workation Niseko

Set up tele-work office in resort area.

（TBD）
Jul. 11～12

Strider Enjoy Cup Niseko

Strider race for aged 1 and half to 6 years kids

Stage
Aug. 1～2

Kuthan Potato Festival

Local festival in Kutchan downtown area.

Aug. 2

Niseko HANAZONO

Climbing up race by bicycle

Hillclimb
End Aug.

Hirafu Festival

End Aug.

Grand HIRAFU

Local festival in Hirafu area

Downhill Series
Sep. 6

NAC Trail Run

Sep. 17～21

Niseko Autumn FoodFestivalOct.

Halloween in Niseko

October in Niseko is Halloween month to enjoy
Halloween events almost every week

Mid-Oct

NEW Niseko Restaurant
Week（TBD）

Plan to have new event to enjoy food in Niseko.

●Promotion inside Japan by KTA
KTA plans a promotion for summer to Honshu (mainly Tokyo area) and Hokkaido as usual.
［Promotion which KTA did this fiscal year］
Date

Event nameJun. 19

Full page advertisement inFull page advertisement in Hokkaido Shimbun for

Hokkaido Shimbun Press

promoting summer in Niseko（Niseko Tourism Zone）
Jun. 22

Promotion in Sapporo

Promotion for summer

Aug. 2The booth in JP01 Festival inPromotion for Autumn

SapporoSep. 1

Promotion in Sapporo

秋誘客を目的に札幌で PR。

Sep. ~ Oct.

Upload videos by 3 youtubers

Inviting 3 youtubers from Tokyo and letting them makevideos for promoting summer in Niseko

Nov. 21

Press Conference in Tokyo

Attending press conference organized by Hokkaido
Tourism Organization and presenting the latest news inNiseko area.

Nov. 23

Long Stay Fair in Tokyo

Attending long stay fair organized by Long Stay
Association and approaching to the potential guests forsummer long stay.

NEW「Fun in Hokkaido！2020」

Planning to attend the event organized by Hokkaido

Mar. 21~22@Sapporo Factory

Tourism Organization.
For KTA members, we will share information soon.

●Overseas Promotion
Niseko Promotion Board will plan overseas promotion as usual.