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SocialGovernanceSustainability report 2023

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Environment | Social | Governance
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Content
Company profile
Governance
Environment
SocialAppendixSyntegonin 2023

1.5

billion €in annual sales

54

million €investments in research & development

6

percent

lower energy consumption than 202210

percent

lower CO₂ emissions than in 2022

39

2,100

3

6,300

8,600

127,000

sites in almost 20 countries

patents and patent applications

employees

digital training courses offered by Syntegon
Learning World(2023)

new photovoltaic systems

in donations to charitable organizations

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SocialAppendix

Togetherfor moresustainability
GRI 2-2

In 2023 the global geopolitical situation
continued to be characterized by uncertainty.
Rising inflation rates in particular led to a
slowdown in the global economy. The global
climate crisis also remained very present.
Despite this challenging environment,
Syntegon has shown a stable development.
Acknowledging our business impact on climate
and society we focus on sustainable growth.

Sustainable products
and solutions
As a strategic partner, we support our customers in the pharmaceutical and food industries
with innovative technologies and seamlessprocesses to manufacture and package theirproducts according to the highest safety
standards. This is how we contribute to theglobal supply of human medicines and foodto people.

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SocialAppendix

Lifecycle

Good governanceWe focus on supporting our customers on
their path to greater sustainability through our
products. This includes solutions that spareresources and efficiently use sustainable
packaging materials. We achieve this withnew developments as well as services likemodernizations and digital solutions. Our selfdeveloped and certified Life Cycle Analysis,
which we implemented with a customer for
the first time in 2023, shows that we take aholistic approach.

Syntegon ensures that it meets the increasing regulatory requirements in the area ofsustainability. Last year, we implemented
our obligations under the German Supply
Chain Due Diligence Act and took the next
steps with regard to the forthcoming Corporate Social Responsibility Directive.

Environmentally
responsible business
Syntegon itself has continued to pursue its
goals for reducing CO₂ emissions and has
once again created transparency on thissubject through CDP (formerly Carbon
Disclosure Project). In the past year, wehave prepared our targets for validation by
the Science Based Targets Initiative in 2024.
Syntegon also underwent an assessmentby Ecovadis for the third time in 2023. The
bronze medal we received confirms ourcommitment to sustainability.

Social responsibility
With the first Germany-wide Health Day andnumerous global activities, we reaffirmed theimportance of employee health at Syntegon
last year. The signing of the Diversity Charterand our increased support for charitable organizations were also part of our sustainability
approach in 2023.
Delivering sustainability results is a joint effort.
This is why we will embed sustainability as a
strategic pillar into everything we do. This is
only possible with all our committed employees. I would like to thank each and everyone
for their continuous and dedicated contribution
on our path to sustainable growth.

Torsten Türling
Chief Executive Officer

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Environment | Social | GovernanceContent

OnlineSyntegon at a glance
Preface
Content
Company profile
Governance
Environment
SocialAppendixCompany profile

Acting responsibly
7 | A responsible company
9 | Structured management
11 | Stakeholder dialog
12 | About this report
14 | Material topics for Syntegon

GovernanceOperating efficiently and ethically
16 | Processing and packaging for a better life
18 | Economic performance
24 | Compliance28 | Supply chain management

Environment

Using resources sustainably
31 | Materials
32 | Waste
37 | Energy
38 | Emissions

SocialEmbracing health, learning, and engagement
46 | Safe work at all times
51 | Diversity and equal treatment
52 | Modern work culture
54 | Education and training
59 | Employee surveys
59 | Part of the local communitites

Appendix

63 | Companies of the Syntegon Group64 | Quantity of materials used
66 | GRI index
70 | Legal notice

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19 | Safe and self-determined
Yvonne Lange is always at the forefront – even though she
has been living with diabetes for 37 years. While climbing
the bouldering wall, she talked about what gives her confidence – and how Syntegon contributes to it.
33 | Bar meets paper
Mars Wrigley has chosen to flow-wrap one of its popularsnack bars in paper, and is collaborating with Syntegon tothis end.

40 | Tracking down emissions
Syntegon has carried out an exacting analysis to determine the amounts of energy consumed and carbon
emitted by Siegfried, a contract development and manufacturing organization for pharmaceuticals.
48 | Team Health
Syntegon hosted its first Health Day in 2023. This is thecompanyʼs way of focusing on an issue that is near anddear to its corporate heart.

55 | Packaging for a good cause
In 2023, for the third year running, Syntegon teamed up
with charities to stage a fund-raising drive that saw many
wishes come true.

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ActingresponsiblySustainability report 2023

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Environment | Social | Governance
OnlineSyntegon at a glance

A responsible company
GRI 2-1 – 2-2 | 2-6 – 2-8 | 2-30

Preface
Content
Company profile
Governance
Environment
SocialAppendix

The Syntegon Group is a leading global supplier of process
and packaging technology for liquid and solid products inthe pharmaceutical, food, and other industries. The company
develops, manufactures, and markets technologies and services at 39 locations worldwide, benefiting from more than
160 years of experience. Syntegonʼs intelligent and sustain­
able solutions are trusted by multinational corporations,
medium­-sized companies, contractors, and start-ups.
The company is driven by its mission: process and packaging
for a better life. Whether with stand-alone machines, ­systems
or services, Syntegon helps its customers worldwide to
improve peopleʼs lives.
In addition to new and proven technologies, the Syntegon
Group offers a comprehensive service portfolio. All over theworld, Syntegon experts support companies in the pharmaceutical and food industries throughout the entire life cycle oftheir machines, from maintenance, retrofits, and spare parts
management to digital system optimizations. The specialists for process and packaging technology also manage an
independent supply chain network with reliable subcontracting
companies worldwide.
Global presence
The Syntegon Group is present in almost 20 countries on fivecontinents with production facilities, sales units, and service
hubs – always close to its customers.

At home around the globe
The Syntegon Group comprises 36 companies withlocations in Europe (Austria, Denmark, France, Germany,
Hungary, Netherlands, Slovakia, Switzerland, United
Kingdom), Asia (China, India, Japan, Singapore, Thailand),North America (Canada, USA), South America (Brazil),and Africa (Egypt, South Africa).

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Preface

The parent company of the Syntegon Group is Syntegon
Holding GmbH, based in Waiblingen near Stuttgart, Germany.
It is wholly owned by a company of the private equity firm
CVC Capital Partners. Overview of the companies | page 63

Content
Company profile
Governance
Environment
SocialAppendix

Except for Klenzaids Contamination Controls Private Ltd.
(90 percent) and Valicare s.r.o (51 percent), Syntegon is thesole owner of all 36 companies belonging to the group. The­Syntegon Group also holds less than 50 percent of the total
shares in Industrial Pharmaceutical Resources (IPR), Inc.
Syntegon further holds less than 10 percent of the shares inthe European Innovation and Technology Institute (EIT Food
CLC Central GmbH) – until the beginning of 2024 – and theembedded ocean GmbH.
This report refers to all 36 companies. It was not until November 30, 2023, that Syntegon increased its stake in Klenzaids
Contamination Controls Private Ltd. in India from 49 percent
to 90 percent. In contrast to the financial reporting of the
Syntegon Group, this company is only partially included inthis report. The report indicates where information on the
newly acuired company, such as the employee headcount,is not included. Syntegon consolidates the relevant reporting
information with the aid of internal reporting systems, which
the different companies have access to. If not all the listedcompanies are included in the reporting for certain topics,
this is mentioned in a corresponding note. In contrast to thisreport, the consolidated financial statements of the Syntegon
Group do not include the following companies: Syntegon
Technology Ltd. (Egypt), Valicare GmbH (Germany), Syntegon­­Technology SAS (France), Syntegon Technology Ltd.
(Canada), Syntegon Technology South Africa (Pty) Ltd.,
Syntegon Technology Kft. (Hungary), Valicare s.r.o. (Slovakia).

Employees
Fairness, passion, future orientation, and reliability – these are
the values that define Syntegon as an employer. In the fiscal
year 2023, the Syntegon Group (without Klenzaids Contamination Controls) employed a total of 5,891 people, as well as 165
apprentices and dual students. These figures represent the
total number of employees by headcount as of December 31,
2023. The number remained largely constant during the reporting period. Syntegon used a personnel master data system tocollect the data.
In addition, 249 students worked at Syntegon, for instancein the context of internships, traineeships, doctoral programs,
and as working students.
The working relationships of 61 percent of all employees in
the Syntegon Group are covered by the provision of collective
wage agreements. The working and employment conditions ofa significant proportion of the remaining employees are basedon these agreements. Collective wage agreements do not
impact the working relationships with the Syntegon Group’s
senior executives. Employment relationships without guaranteed working hours do not exist at Syntegon.

5,891

employees

165

apprentices and dual students

249

temporary students

Employees by gender

4,763 | 1,127 | 1 malefemalediversData without Klenzaids Contamination Controls Private Ltd.

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Environment | Social | Governance
OnlineStructured management

Syntegon at a glanceGRI 2-9 – 2-10 | 2-12 – 2-14

Preface
Content
Company profile
Governance
Environment

As the top management body, Syntegon’s Executive Board
defines the companyʼs global business strategy, sets bothfinancial and non-financial performance indicators, and drives
sustainable business development.

SocialAppendix

The Supervisory Board is the highest controlling body. It monitors the Executive Board in accordance with the applicablelegal requirements, the provisions of the company agreement,
and its own rules of procedure. The Executive Board regularly
informs the Supervisory Board about the current businesssituation. The Supervisory Board comprises three committees:
the Audit Committee, the Personnel Committee, and the Mediation Committee.
The Supervisory Board
The Supervisory Board consists of twelve members. Three ofthe members were women in the reporting year. The Chairman of the Supervisory Board is not a member of Syntegonʼs
Executive Board. The shareholder nominates six of the twelve
members of the Supervisory Board at his own discretion.
The further six members are elected by the employees ofSyntegon’s companies in Germany. These include a senior
manager, two trade union representatives, and currently threeworks council members. All employees of the Syntegon companies in Germany are entitled to vote. These are Syntegon
Technology GmbH, Syntegon Packaging Technology GmbH,
Pharmatec GmbH, Valicare GmbH, Hüttlin GmbH, Ampack
GmbH, and Makat Candy Technology GmbH. The legislative
period of the Supervisory Board is 5 years.

The Audit Committee
The Audit Committee of the Supervisory Board reviews thecompanyʼs accounting, internal auditing system, and bankreporting twice a year. At the same time, it also deals with risk
reports and measures to ensure adherence to legal provisions, official regulations, and internal company guidelines(compliance). In addition, the Executive Board reports to
the Audit Committee on the companyʼs main activities in theareas of environment, social, and governance (ESG). With
this report, it provides information on the type and degree ofachievements of the selected key performance indicators,
as well as on the results of audits and external certification
measures. The Audit Committee of the Supervisory Board also
considers the social, environmental, and governance impactsof the companyʼs activities as part of a dedicated ESG review.
The Personnel Committee essentially deals with personnel-­related matters of the Executive Board. In case the required
majority is not achieved in those matters, the Mediation­Committee submits proposals. Two shareholder and two
employee representatives each are represented in the­committees.
The right set-up for ESG
Corporate practices impact the environment, economy, andsociety in several ways. Syntegon relies on the combined
knowledge of different experts in three committees to effectively­manage impacts in these areas and meet corporate
responsibilities: the ESG core team led by an employee withmanagement responsibility, the ESG Steering Committee withparticipation ot the CEO and the Compliance Committee (seechart on the right). The committees have been in place since
the beginning of 2022 and were appointed by the Chairmanof the Executive Board. They support the Executive Board insetting the company’s sustainability course in economic, ecological, social, and ethical terms. Strategic decisions are takenby the Executive Board itself.

Set-up for ESG
ESG core team
ʪ Comprises ten people from Health, Safety andEnvironment, Human Resources, Legal andCompliance, Supply Chain Management,
Research and Development, Data Protection,
and Communications
ʪ Develops the objectives for sustainable corporate practices, drives their implementation,and monitors progressʪ Regularly reports to the ESG Steering
Committee
ESG Steering Committee
ʪ Nine members
ʪ Includes the leader of the ESG core team, executives from the functions represented in thecore team, and the Chief Executive Officerʪ Decides on the ESG core team’s objectives
four times a year and reviews the team’s overall
development
Compliance Committeeʪ Consisting of the heads of Legal and Compli­
ance, Human Resources, and Internal Auditʪ Supports the management in all compliancerelated issues
ʪ Makes proposals for strategic compliance management, deals with any serious complianceviolations, and manages the Syntegon Group’s
compliance management system

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Company profile
Governance
Environment
SocialAppendixCommitted to compliance
Legality and integrity are Syntegon’s top priorities – all over
the world. The company demands adherence to these principles of itself, as well as of its customers, business partners,
and all other stakeholders. For Syntegon, compliance and its
own value creation are closely linked. All employees, managers, and the Executive Board need to ensure that all applicable laws and internal standards of conduct are compliedwith in the context of Syntegon’s business activities. Further
information on the Syntegon Group’s compliance management system is provided on pages 24 to 27.

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Environment | Social | Governance
OnlineStakeholder dialog

Syntegon at a glanceGRI 2-28 – 2-29

Preface
Content
Company profile
Governance
Environment
SocialAppendixSyntegon works together with various stakeholders to achieve
its sustainability goals. Following established standards, thecompany regularly assesses which partners are of particularinterest and identifies overlaps between their approaches andits own sustainability strategy. Syntegon has identified its key
stakeholders during a management assessment in accordance with ISO standards 9001, 14001 as well as 45001.

The expectations of our stakeholders are at the heart of every­
thing we do.

Employees, employee representatives

Suppliersʪ Good working conditions
ʪ Health protection
ʪ Safe workplacesʪ Equal treatment of all employees
ʪ Responsible employer and managers
ʪ Strengthening the safety cultureʪ Involvement in processes

ʪ Clarity about applicable regulations
ʪ Close coordination and clear
communication of expectations
ʪ Long-term cooperation
ʪ Lean processes

Stakeholders include customers who are interested in asustainable supply chain, as well as suppliers with whom
Syntegon generally aims for long-term cooperations.
The companyʼs own employees and employee representatives contribute to a responsibly operating company. The ownerof the company supports sustainable business development
economically, ecologically, and socially.
Syntegon also maintains open communication and trusting
cooperation with authorities and local communities. In
addition, the company works with non-governmental organi­zations and associations on various occasions.

Owner, investor

Community, neighborhood

ʪ Value appreciation
ʪ Positive business development
ʪ Continuous improvement of ESG
performanceʪ Legal complianceʪ Maintaining a good image

ʪ Minimizing harmful influences on theenvironmentʪ Exchange of important information
ʪ Local engagement

Authorities

Customers

ʪ Legal complianceʪ Smooth exchange of information
ʪ Job protection
ʪ Minimizing harmful effects on theenvironment
ʪ Contribution to growth in the region

ʪ Competitivenessʪ Lean and smooth processes
ʪ Good ESG performanceʪ Close coordination and clear
communication of expectations

Non-governmental organizations(NGOs)
ʪ Transparency
ʪ Continuous ESG improvement
ʪ Proactive communication and reportingʪ Open and smooth cooperation

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Environment | Social | Governance
OnlineBusiness Register for publication. Syntegon waived a voluntary audit of the entire sustainability report. Relevant data to
be included in sustainability reporting in line with the Global
Reporting Initiative (GRI) 2021, as well as the correct application of these standards, have been audited by the external
consulting firm Zukunftswerk eG.

Memberships

Syntegon at a glance
Preface
Content
Company profile
Governance

German Packaging Museum

Industrial Association for Food
Technology and Packaging

The contact person for questions regarding sustainability reporting at Syntegon is Patrick Löffel, Corporate­Communications Manager at Syntegon Technology GmbH.

Environment
SocialAppendix
Circular Economy for
Flexible Packaging

German MechanicalEngineering Industry Association

Association of the Metal andElectrical Industry of
Baden-Württemberg e. V.

Memberships in initiatives and associations
The Syntegon Group is involved in several associations andinitiatives from industry and research, with a strong focus onsustainable food production and packaging solutions. Syntegon is a member of EIT Food, Europeʼs leading initiative forfood innovation. EIT Food is committed to making the foodsystem more sustainable, healthier, and trustworthy. As partof the “PACK4SENSE” project, Syntegon is working withother partners such as the Fraunhofer Institute for Process
Engineering and Packaging in Dresden, the Colruyt Group, theStrauss Group, and the University of Reading to develop new
paper-based packaging concepts. Syntegon also supports theEuropean initiative CEFLEX in creating an efficient and sustainable circular economy for flexible packaging. At the end of
the reporting year, Syntegon also decided to join the Deutsche
Verpackungsinstitut (dvi, German Packaging Institute) at the
beginning of 2024.

About this report
GRI 2-3 | 2-5 | 3-1 – 3-2

The Syntegon Group published this sustainability report in
May 2024. It covers the period from January 1, 2023,
to December 31, 2023, coinciding with the period for the­company’s financial reporting.
The Syntegon Group has commissioned PricewaterhouseCoopers GmbH Wirtschaftsprüfungsgesellschaft (PwC) toaudit its IFRS consolidated financial statements for the financial year from January 1 to December 31, 2023. The consolidated financial statements prepared as of December 31,
2023, were approved by the Syntegon Group Executive Board
on February 15, 2024. The company submits the consolidated
financial statements and the group management report to theMaterial topics according to GRI
As a globally active group of companies, Syntegon influences
the economy, environment, and society in various ways.
With reference to the GRI criteria Syntegon discloses how
its corporate practices affect these areas in this report. To
this end, the company also provides information on so-called
material topics. These are areas of corporate practice thathave the greatest impact on the environment, the economy,
and society and contribute to the sustainable developmentof the Group. This GRI report is based on the material topics
visualized on the following page.

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Environment | Social | Governance
OnlineSyntegon at a glanceMateriality matrix

Preface
Content
Company profile
Governanceʪ Taxesʪ Anti-corruption
ʪ Anti-competitive conduct
ʪ Local communities
ʪ Emissions
ʪ Protection of customer dataʪ Marketing and labelingʪ Customer health and safety
ʪ Forced or compulsory laborʪ Child laborʪ Occupational health and safety

ʪ Relationship between
employee and employer
ʪ Safety practices
ʪ Procurement practices

ʪ Water and wastewaterʪ Market presenceʪ Non-discrimination
ʪ Freedom of association andwage negotiation
ʪ Environmental supplierassessment

ʪ Economic performanceʪ Employment
ʪ Education and trainingʪ Diversity and equal opportunitiesʪ Materials
ʪ Energy
ʪ Wasteʪ Indirect economic impact

Environment
Socialʪ Political influenceʪ Rights of indigenous peoples

ʪ Biodiversity
ʪ Social assessment of suppliers

low

Sustainability relevancemediumhigh

AppendixlowBusiness relevancemediumhigh� Strategically relevant topics

Procedure for the materiality analysis
On behalf of the Executive Board, the ESG core team withrepresentatives from relevant corporate divisions (Health,
Safety and Environment, Human Resources, Legal andCompliance, etc.) last conducted a materiality analysis in
2022 to evaluate which sustainability topics are relevant for
Syntegon, both from a company and a stakeholder perspective. This involved the question of what alleged and actual
effects Syntegon’s business has on individual aspects of theeconomy, environment, and society. Other stakeholders within
the company, such as site managers, product management,
and sales, evaluated the results of this analysis, which hence
incorporates their views. The Executive Board finally confirmed the selection of topics. Syntegon reassesses the ­validityof material topics every two years.
Topics that emerged as particularly relevant during the materiality ­analysis are considered in this report.
Syntegon is committed to putting into practice the new reporting requirements set out by the Corporate Social Responsibility Directive (CSRD). The focus is on updating the materiality
analysis in accordance with the concept of dual materiality.
This revision gives rise to broader disclosure requirements forsustainability reporting. By following through with this process,Syntegon is reinforcing its transparency and commitment to
responsible corporate governance in keeping with the applicable standards.

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Company profile
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Environment
SocialAppendix

1 | Economic
performance

2 | Indirect economic
effects

The economic success of Syntegon is crucial for a healthy corporate development.
Both shareholders and investors as wellas the company’s own employees havea fundamental interest in the company’s
financial stability. Other stakeholders suchas customers and suppliers benefit from
Syntegonʼs support as a high-performing
partner.

As a partner to the food and pharmaceutical industries, Syntegon makes animportant contribution to a secure supplyof food and medicines. Especially intimes of dynamic market developments,
these industries benefit from technologies
that make production more sustainable,
efficient, digital, and flexible.

5 | Occupational healthand safety

Material
topics for
Syntegon

6 | Training andcontinuing education

7 | Diversity and equal
opportunities

In times of rapid technological and socialchange, education and training are key
to the personal success of all employees.
For Syntegon, well-qualified employees
are a central factor in driving future trends
as an innovative company.

Syntegon has 6,300 employees in about
20 countries on five continents, making
it a diverse company in terms of cultural
background, gender, and age. All employees, the company, and its business
partners benefit from a diverse culture
with equal opportunities.

8 | Local communities

9 | Materials

11 | Waste

Syntegon operates sites in different partsof the world and is often one of the largest
regional employers with a direct or indirect
impact on the local community. Communities as well the company itself benefit from
Syntegon’s responsible local engagement.

Syntegon uses various materials to produce and transport its products. Their typeand quantity are relevant to the company
and its stakeholders in terms of environmental and social aspects. In addition,
Syntegon contributes to the increased useof alternative packaging materials.

10 | Energy andemissionsOccupational health and safety of its
employees is Syntegon’s top priority. The
company considers itself socially andeconomically responsible for applying
the highest standards in terms of holistic
health protection.

3 | Anti-corruption
and anti-competitive
conduct
The obligation to strictly comply with theprinciple of legality applies to Syntegon
without any exception. The company seesa clear connection between complianceand powerful, sustainable value creation.

Reducing energy consumption andemissions is a global challenge in viewof climate change. As a manufacturing
company and supplier of production
technologies with a global value chain,
Syntegon takes on responsibility in meeting this challenge.

4 | Employment
Syntegon assumes responsibility for its
employees. Optimal working conditions
play an important role for both the company and its staff. It is Syntegon’s aim to
be a place where employees can develop
their full potential.

Waste is an important issue for Syntegonregarding its own production and logistics
processes. As a supplier of packaging technology, Syntegon assumes a
special role in the development of moresustainable packaging solutions in thepharmaceutical and food industries.

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Operatingefficiently
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Preface
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Processing andpackaging for a better life
GRI 203-1 | 203-2 | 3-3

Company profile
Governance
Environment
SocialAppendix

seamlessly integrated into existing process and packaging
systems. This enables manufacturers to keep pace withdynamic market demands, which are characterized by fierce
competition and ever stricter regulations.

As a partner to the pharmaceutical and food industries,
Syntegon makes an important contribution to the safe supplyof food and medicines. Especially in times of dynamic market
developments, production requires technologies that ensuresustainable, efficient, digital, and flexible processes – forthe long-term benefit of consumers and patients worldwide.
Societies in most industrialized nations are becoming older,with significant effects on the markets of the pharmaceuticaland food industries. Smaller households, changing eating
habits, and an increased need for medical care characterizedemographic change. Thanks to higher average incomes,
the growing middle class has easier access to food and medicines; at the same time, overall prosperity favors the riseof diseases such as diabetes and obesity. As a result, thedemand for foods in smaller package sizes and medicines isincreasing. Manufacturers need to expand their production
capacity to supply the growing number of consumers withthe products they need. Syntegon supports them with its
process and packaging technology, its services, and morethan 160 years of experience.
Safely packaged foodSyntegonʼssolutions for the food industry include bothstand-alone machines and system solutions for the primary, secondary, and tertiary packaging of bakery products,­chocolate, coffee, frozen foods, and dairy products, as wellas processing technology for confectionery. Thanks to flexible
equipment concepts from Syntegon, food manufacturing
companies can quickly convert their machines and implement
numerous packaging styles. Modular machines can also beLess food waste
Syntegonʼs technologies protect the long-term nutritional
value, freshness, and taste of different foods. The company
enables people around the world to fully enjoy these products,
while making an important contribution to reducing food andresource waste.
Both pose a challenge, especially in less industrialized
regions with demanding climatic conditions. Here, packaging
solutions from Syntegon ensure automated food supply andeffectively protect products from dehydration and humidity.

Syntegon also supports manufacturing companies worldwide
with solutions for more accurate portioning of packaging, forexample for single households. Sizing according to consumer needs can help reduce the disposal of unused products.
For new companies in the emerging markets of Asia andAfrica, Syntegon offers cost-effective entry-level solutions toautomate their production processes for the first time. Here,standardized equipment for the respective processing or
packaging steps plays a major role.
Medicines for humankind
In the pharmaceutical industry, Syntegon offers
solu­tions
for the formulation, processing, sterilization, and fillingof liquid pharmaceuticals, including barrier systems, freeze-drying, and inspection technology. For oral solid dosage
forms, Syntegon has a comprehensive portfolio of process,capsule filling, tableting, and coating equipment. Pharmaceutical companies benefit from proven stand-alone machines andline solutions, as well as from the company’s many years ofexpertise. Syntegon ensures that drugs are produced andpackaged according to the highest safety standards – andreach the market promptly.
Efficient machines and cost-effective production not only
support the basic supply of the population with important
medicines such as generics. Syntegon also helps vaccine
manufacturers to produce their products safely and toincrease the number of vaccinated children and adults
worldwide in the long term. In addition, the company helps tomake life easier for people with autoimmune diseases such asarthritis, or metabolic diseases such as diabetes with innovative delivery devices like pens or auto-injectors. Syntegonʼsknowledge of the latest processing and packaging technology
and global pharmaceutical production requirements (GoodManufacturing Practices, GMP/GxP), as well as qualificationand validation services further support customers from thepharmaceutical industry.

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Environment | Social | GovernanceFuture-proof production
Syntegon has identified sustainability, efficiency, digitalization,
safety, and flexibility as key levers for greater competitivenessin the pharmaceutical and food industries. Thanks to theirknow-how, the experts for process and packaging technology
continuously optimize manufacturing companies’ production
according to those principles, making processes future-proof.

OnlineSyntegon at a glance
Preface
Content
Company profile
Governance
Environment

Sustainability
Syntegon comprehensively supports its customers on their
way to more sustainability and long-term stability. The com-panyʼs services include material testing, machine retrofits, andinnovative packaging solutions. Technologies from Syntegon
can process the most environmentally friendly materials
efficiently and in a resource-saving way. Syntegon also acts
as a partner for its customers when it comes to making theirproduction processes as resource-efficient as possible andreducing their carbon footprint. In this way, the company contributes to more sustainable production in the pharmaceuticaland food industries.

SocialAppendix

A strong partnership
Syntegon’s
service activities greatly contribute to smooth
production processes and economic success in the pharmaceutical and food industries. The company’s service portfolio
minimizes production risks and increases the efficiency of
existing systems throughout the entire machine life cycle. A
global network of experts supports manufacturing companies
in a varied way, from spare parts management to digitalsystems optimization. Service Agreements are a further key
element: Syntegon assumes responsibility for smooth production processes and machine efficiency for its customers.

Efficiency
Cost savings play a key role in both the food and pharmaceutical industries. Fierce competition, the influential foodretail trade, and strict legal requirements are the driving
forces. Syntegonʼs experts support manufacturing companies
in improving the production efficiency, quality, and delivery­capability of their products. Process and packaging technologies from Syntegon ensure optimal total cost of ownership(TCO) and enable fast time-to-market.

Digitalization
Manufacturing companies must optimally coordinate individual
production factors to ensure maximum availability, performance, and quality of their equipment. Syntegon supports
them with digital solutions: Synexio, a cloud-based software
solution, enables customers to collect, evaluate, and visualize
machine data to identify specific potential for improvement.
Syntegon not only draws on in-depth expertise in mechanicalengineering, but also on extensive software knowledge andthe right partnerships.
SafetyPackaging systems must meet the most demanding hygiene
standards to prevent product contamination and ensure highproduct quality. Syntegon is familiar with the latest safety
requirements and legal regulations and takes them into
account when engineering its technologies. Reliable risk andsafety management is part of the daily routine. Syntegon’s
process and packaging technologies also provide the greatest
possible protection of operators, consumers, patients, andproducts.
Flexibility
Different consumer demands are rapidly changing the foodand pharmaceutical industries. Whether manufacturers are
testing new products and materials, developing new types of
packaging, automating their existing equipment, or accelerating product changeovers: flexibility is the name of the gamewhen it comes to meeting market demands. Syntegon’s laboratory systems, standard platforms as well as fully automatedhigh-speed lines cater to the need for added versatility.

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Economic performance

OnlineSyntegon at a glance
Preface
Content

In line with the UN goals forsustainable development

GRI 201-1 | 201-3 | 3-3

Company profile
Governance
Environment
SocialAppendix

The indirect economic impacts of Syntegonʼs activities
mentioned above are consistent with several of the United
Nations’ Sustainable Development Goals. As outlined in
the previous sections, Syntegon contributes to the achievement of these goals.

The UN 2030 Agenda with its 17 Sustainable
Development Goals (SDGs) is a global plan topromote sustainable peace and prosperity and toprotect our planet.

Economic stability is a fundamental part of Syntegonʼs­corporate strategy. The company aims to expand its stateof-the-art portfolio and to ensure customer satisfaction.
Regarding profitable business development, Syntegon also
intends to operate sustainably in financial terms.
Corporate strategy and goals
Customers, employees, and investors are at the center of the
Syntegon Groupʼs strategy. The company wants to strengthen customer satisfaction and its innovative capacity, secure
attractive jobs as well as its market position and profitability inthe long term. To achieve its goals, Syntegon relies on intelligent, sustainable solutions as well as on reducing costs andcomplexity – and on profitable growth.

Goal 2End hunger, achieve food security and improved
nutrition and promote sustainable agriculture.

Goal 9Build resilient infrastructure, promote inclusive andsustainable industrialization and foster innovation.

Goal 3
Ensure healthy lives and promote well-being for
all at all ages.

Goal 12
Ensure sustainable consumption and production
patterns.

The company is optimizing its processes to reduce costs
and complexity. For profitable growth, Syntegon is aiming forhigher market penetration and focusing even stronger on theneeds of its customers. In addition to new machines, the service business is to make a greater contribution to the planned
economic development. Innovations in sustainable packaging,automation, and digital solutions are also helping Syntegonreach its growth targets.

Continue reading on page 22

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Content
Company profile
Governance
Environment
SocialAppendixSafe
and selfdetermined
Watch the video for this article:
Safe and self-determined

Be it on her motorbike, in the swimming pool,or in her carnival group: Yvonne Lange from
Crailsheim is always at the forefront – eventhough she has been living with diabetes for
37 years. That doesn’t stop her from living herlife to the fullest: the sales assistant is always
open to new challenges. While climbing thebouldering wall for the first time, she talked
about what gives her confidence in everyday
life – and how Syntegon contributes to it.

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Content
Company profile
Governance
Environment
SocialAppendix

When asked how she would describe life
with type 1 diabetes, Yvonne Lange doesn’t
have to think twice: “There’s no time off fromdiabetes,” she says. In other words, diabetes
is a constant companion – at work, during
sport, in her leisure time, or on the couch in
the evening. This doesn’t mean that nothingelse is on her mind. It’s rather a kind of
second consciousness that co-determines
her day. After all, diabetes also means being
dependent on the availability of insulin.

Open to new things
Insulin injections are routine for Yvonne.
With the introduction of synthetic, fast-acting
insulins, her intake and dosage have fortunately been easy to control since she wasten years old. This allows her to lead a largely
unrestricted life. “I’m curious by nature. New
hobbies, new tasks – that’s part of life forme,” she says. Years of therapy and a good
insulin supply have made this possible.
“Fortunately, I’ve never had any problems
getting my insulin on time”, says Yvonne.

Many pharmaceutical companies fill their insulin into cartridges
on Syntegon machines.

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Content
Company profile
Governance
Environment
SocialAppendix

Safety, made by
SyntegonCompanies such as Syntegon, for whom
Yvonne works as a sales assistant in thepharmaceutical division in Crailsheim, contribute to this: The manufacturer of “her” insulin
fills the medication on Syntegon equipment.
The company globally supports the high availability of insulin with its filling and inspection
technologies. In fact, Syntegon is the only
machine manufacturer to cover all stages of
insulin production with its equipment. The
filling process requires the highest quality
and safety standards, and hence comprises
several steps: washing, siliconizing, sterilizing,filling, and closing the containers in the isolator, followed by inspection and tray loading.
Syntegon offers various inspection systems
for this purpose. They identify foreign particles
or turbid materials and check the integrityof stoppers and caps of insulin containers –for maximum product and patient safety.

Every second cartridge
It therefore comes as no surprise that theworld’s three largest insulin manufacturers
and many others fill their products on Syntegon machines. Today, every second cartridge
for insulin pens, i. e. administration aids for
self-injection, comes from Syntegon equipment. Syntegon’s portfolio also comprises
assembly machines for these medical technology products. Yvonne always has pens withher, as well as an active ingredients reservefor her insulin pump at home.
How does she feel about working for a com­pany that ensures insulin supply with its
packaging solutions? “Very good,” she says,
and laughs before turning to the boulderingwall.

“Fortunately, I’ve never had
any problems getting myinsulin on time.”
Yvonne Lange

Syntegonʼs cartridge filling andclosing machines greatly contributeto supplying diabetes patients withinsulin. Find out more!

Find out more about Syntegonʼsassembly and packaging solutions
for medical devices!

Thanks to reliable insulin supply, Yvonne
Lange feels safe when facing new challenges – regardless of her diabetes.

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Content
Company profile

Research and development
Syntegon has decades of experience in the development ofstate-of-the-art processing and packaging technology. The
company implements its high-quality, efficient, and reliable
solutions with a global network of competence centers andproduction sites.

Research and Development+10%

Governance
Environment
SocialAppendixMore than 1,400 employees in research and development
continuously work on new technologies and customer-specificsolutions.
Syntegon focuses on customer requirements and actively
engages with manufacturing companies to develop its technologies in joint projects. Syntegon’s experts drive specificresearch projects for different product groups in more than tencompetence centers and set new standards for the industry.
This innovative strength is reflected in 2,100 patents andpatent applications. In 2023, total research and development
expenditure of € 53,946k was significantly higher than in theprevious year (€ 49,055k). In addition, Syntegon was able tocapitalize costs for internal developments of € 9,913k(previous year: € 13,134k).
Financial performance indicators
The Executive Board monitors and controls the operating
performance of the Syntegon Group through regular internal group reporting. It discusses the Groupʼs earnings, net
assets, and financial position. In this way, the Executive Board
ensures that Syntegon meets the requirements of investors in
the context of sustainable corporate management. This lays
the basis for value-added planning and investment decisions.
In addition to sales, the key performance indicators include
order intake, which is an important indicator of future capacity
utilization, sales revenue, and earnings:
Sales
The revenue corresponds to the accounting and evaluation policies applied in the consolidated financial statements in accordance with International Financial Reporting Standards  (IFRS).

investments

1,400
employees

10competence centers
Order intake
Order intake represents the € volume of binding customer
orders acquired in the period under review, irrespective of theactual or planned date of realization of sales. Syntegon makes
all-year forecasts relating to order intake and sales revenues
during the year to be able to react promptly to trends.

Development of order intake
in billion €Business development
At € 1,580,067k, the order intake of the Syntegon Group in
the financial year 2023 was 2.2 percent (previous year:€ 1,545,362k) and sales at € 1,485,313k were 2.8 percent(previous year: € 1,444,833k) above the previous year.
Around 63.4 percent of the sales generated (previous year:
65.8 percent) were attributable to machines sales, with theremainder being attributable to services, including the spareparts business. Approx. 35.6 percent of sales were generated
in Europe (previous year: 31.5 percent), 36.4 percent in the

+3%

+2.2%

1.50

1.55

1.58

2021

2022

2023

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Americas (previous year: 33.3 percent) and 28 percent in
Asia and the rest of the world (previous year: 35.2 percent).

OnlineSyntegon at a glance

Sales development

Prefacein billion €Content
Company profile
Governance
Environment

+2.6%
1.41

1.44

+2.8%
1.49

SocialAppendix

2021

2022

2023

Distribution of sales
by business segment 63.4% from machines sales 36.6% from services, including thespare parts businessDistribution of sales
by business regions 35.6% in Europe 36.4% in Americas 28.0% in Asia and rest of world

Regarding the main effects on earnings, Syntegon refers to
the notes on the earnings performance in the consolidated
financial statements prepared as of December 31, 2023, andapproved by the Executive Board of the Syntegon Group on
February 15, 2024. Syntegon submits both the consolidated
financial statements and the group management report to theBusiness Register for publication.
Pension plans
Employees of the Syntegon Group are entitled to company
pension benefits in accordance with country-specific conditions. The pension benefits include both current benefits andvested rights of active or retired employees. The company
pension scheme includes both Defined Contribution andDefined Benefit Plans:ʪ In the case of Defined Contribution Plans, the company
pays contributions to state or private pension or insurance
funds based on statutory or contractual provisions or on a
voluntary basis. The company has no further benefit obligations beyond the payment of contributions.
ʪ Defined Benefit Plans are pension plans financed by provisions, funds, or insurance.
The investment of plan assets is based on the underlying
defined benefit obligations. For this purpose, Syntegon conducts regular asset liability studies. The funding status is an
important control parameter; the company therefore continuously monitors this key indicator with the support of external
experts. The investment policy is derived from corresponding
governance guidelines. External asset managers are mandated to implement sustainable asset investments. The present
value of obligations to employees is covered by external
pension assets. This enables the company to service its commitments to employees on an ongoing basis. At the end of the

fiscal year 2023, the net obligation, consisting of the balanceof the present value of the obligation and the pension assets,
amounted to € 6,038k.
Consequences of climate change
Syntegon aims to identify the opportunities and risks of climate change as early as possible. This provides the basis fortaking advantage of opportunities and limiting risks by taking
appropriate measures. As part of an analysis, the company
assessed developments in business and financial markets,
extreme weather events, raw material and energy supplies,
the regulatory environment, and the impact on health. The
identified opportunities include competitive advantages
based on expertise in sustainable processing and packaging solutions, growing demand for the companyʼs products,
the emergence of new markets, and greater independence
through in-house energy generation. On the other hand, there
are risks such as material shortages and delayed deliveries,
declines in demand for its products, damage from severe
weather events, and rising energy costs. Syntegonʼs response
to identified opportunities and risks includes further diversification of its supply chain, continued investment in R&D, ongoing
forward-looking market research, crisis management plans,
and the gradual phasing out of fossil fuels.

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Environment | Social | GovernanceCompliance

OnlineSyntegon at a glance

Regulations of the Code of Conduct

GRI 205-1 | 205-2 | 206-1 | GRI 2-23 | 3-3

Preface
Content
Company profile
Governance
Environment
SocialAppendix

Basic principles
ʪ Lawful, compliant, responsible, and fair conductʪ Reporting of suspected irregularities
ʪ Cooperation with authorities
ʪ Responsibility of managers
ʪ Social responsibility
ʪ Conduct toward colleagues
Avoiding conflicts of interest
Dealing with information
ʪ Conduct toward business partners and third
partiesʪ Competition and antitrust law
ʪ Prevention of corruption
ʪ Donations and sponsoringʪ Prevention of money launderingʪ Export control law
Standards for our products and services
Intellectual property
Occupational safety, health, fire, andenvironmental protection
Communication and training

Legality and integrity
Complying with the law is Syntegon’s highest priority worldwide, which the company sets for itself and its business partners. For Syntegon, compliance and its own value creation
are closely linked. The experts for process and packaging
technology also act according to high ethical standards andare fully committed to legality and integrity. Syntegon hassummarized the most important rules of conduct in its Codeof Conduct and its Code of Conduct for Business Partners.
Both documents serve as an important compass in everyday business. Syntegon has created a global ComplianceManagement System (CMS) with a Compliance Committee
to actively prevent compliance violations.
The Codes of Conduct
The company has laid down the principles for compliant,
responsible, and fair conduct by all employees, managers,
stakeholders, and the Executive Board in the Code of
Conduct of the Syntegon Group and in the Code of
Conduct for Business Partners. The Codes of Conduct
summarize the essential regulations applicable at Syntegon,
apply to all internal and external activities of the group of­companies, and have been enacted by the Executive Board.
The Codes of Conduct refer to different aspects of lawful
and ethical business practice, such as fighting corruption or
avoiding violations of competition law. Syntegon also actively works to ensure that no violations of human rights andenvironmental concerns occur in its own business activities
and supply chain. Anti-discrimination regulations are alsopart of the Codes of Conduct. Syntegon treats all employees
and business partners with dignity and respect.

Further principles of the Code of Conduct for Business Partners, which regulate the cooperation between the company
and its business partners, are based on the standards ofthe International Labor Organization (ILO) and include thefollowing fields of action: principle of strict legality, employee
treatment by business partners, environmental protection,business relations.
In addition to the globally applicable Codes of Conduct, thecompanies of the Syntegon Group have the option of issuingstricter, country-specific regulations to address possible specific compliance risks.
The Compliance Management System
With its Compliance Management System (CMS), Syntegonaims to ensure that all employees comply with all applicablelaws and regulations with integrity and a value-based mindset,
thereby contributing to sustainable corporate success. The
CMS is preventive in nature and is designed, among otherthings, to encourage all Syntegon employees to identify compliance risks and violations at an early stage and to respond
appropriately. It is also intended to help all employees recognize potential dilemma situations, address them openly, andresolve them in the interests of legally and ethically correct
conduct.

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Compliance Management System

Preface

The CMS is preventive in nature anddesigned to encourage all Syntegon
employees to identify potential compliance risks and violations at an earlystage and to react appropriately.

Content
Company profile
Governance
Environment
SocialAppendix

Cultureʪ Corporate culture and values
as a foundation
ʪ Management as role modelʪ Clear commitment to theprinciple of legality

Monitoring andimprovementʪ Compliance Committee drives further
CMS development
ʪ Management and supervisory board
regularly evaluate compliance casestatistics
ʪ Evaluating reports on suspicious
activity, possible compliance incidents,
and internal audits
ʪ Monitoring the completion rate ofmandatory compliance trainings

Targets
ʪ Sustainable corporate successʪ Detecting potential compliancerisks at an early stage
ʪ Reducing liability and reputationalrisks

Communication

Risks

ʪ Managers regularly raise awarenessfor compliance issues (tone from the top)ʪ Face-to-face and online trainings
ʪ Mandatory “Compliance Essentials”
training for new employees

ʪ Identifying and analyzing compliancerisks as the basis of the CMSʪ Prioritizing and developing compliance measures in a risk-oriented way

Organization

Programʪ Management, all employees,
and executives committed tocomplianceʪ Compliance Committee,
compliance specialists,and regional complianceofficers assure adherence tocompliance principles

ʪ Comprehensive design(Prevent – Detect – React)ʪ Clear compliance principles (Code of
Conduct, Code of Conduct for Business
Partners, additional internal regulations)ʪ Ongoing advice from compliance specialists
ʪ Global Syntegon Compliance Hotline
ʪ Internal investigations

Responsibility for complianceFair and responsible conduct starts with the decision-makers in the company. Both the Executive Board and senior
executives ensure that the operational and economic goals
they set are in line with compliance objectives. The Executive
Board makes the key decisions and establishes the necessary
conditions for implementing an effective CMS.
A Compliance Committee consisting of representatives from
Legal and Compliance, Human Resources, and Internal Audit
supports the Executive Board in all compliance-related issues.
Among other things, the committee makes proposals forstrategic compliance management and deals with any serious
compliance violations.
The Compliance Committee reports to the Executive Board –and the Supervisory Board – at least once a year oncompliance case statistics, the focus and effectiveness ofcompliance measures, and other preventive or repressive
measures. Based on this information, the Executive Board
monitors the effectiveness of the Compliance Management
System of the Syntegon Group.
Each manager within the Syntegon Group must ensure thatthe processes in his or her area do not violate compliancestandards. In this respect, the “first line of defence” principle
applies to managers, according to which operational responsibility also obliges them to comply with all relevant legal andinternal requirements.
The designated process owners are responsible for identifying
compliance risks, putting into practice the required internal
controls, and adequately documenting the process and thecontrols implemented. Fundamental principles of the internal
control system – for example, the four-eyes principle (two-person rule) and the clear delegation of responsibilities – must be
observed at all times.

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Governance
Environment

Lawyers in the Legal and compliance department or otherspecialists with compliance tasks (such as data protection,
product or tax compliance) advise on legal issues related tocompliance within the company. All Syntegon employees who
have questions about legal matters can contact Legal andCompliance at any time. The company’s goal is to create aculture in which employees address compliance issues internally in a timely and trustworthy manner without hesitation.

SocialAppendix

Reporting and auditing
All Syntegon employees are required to promptly reportsuspected compliance issues to their immediate supervisor,
the Compliance Committee, the Compliance Officer, or toLegal and Compliance. Anonymous reports may also bemade through the company’s internal information system. No
informant will suffer any disadvantage from reports made ingood faith. This also applies if a report turns out to be unjustified. Syntegon immediately investigates possible violations
internally. If a suspicion is substantiated, the company initiates
appropriate measures.
It is important that reporting channels for compliance cases
are firmly implemented and known across the company toensure that all employees follow the correct standards of conduct. The
Syntegon compliance hotline and the contact
details of Legal and Compliance are easily available for all
employees and third parties on the Internet and Intranet.
Communicating compliance regulations
The Executive Board fulfills its responsibility to regularly
sensitize the workforce to compliance risks (“tone from thetop”) and comprehensively communicates its commitment tocompliance throughout the company. Each manager reflects
the importance of compliance and the associated responsibility for a sustainable compliance culture in their internal
employee communication. All employees always have accessto compliance-relevant documents via the Syntegon Group’s
internal document database.

Training of employees and third parties
Syntegon focuses on raising employee awareness for compliance in a sustainable way. Regular training and further
education ensure that all employees observe legally compliant
and ethical standards within the company. Syntegon centrally
manages its targeted, hands-on compliance training courses
via the Syntegon Group’s training management system.
During the reporting period, 81 percent of the Groupʼs workforce (5,311 people), which in this case includes trainees andstudents in dual-study programs as well as employees onparental leave or partially retired, successfully completed theCompliance Essentials online training program. It enables
all employees to observe and understand current laws andinternal regulations and to live by them in their daily work.
Furthermore, all of Syntegonʼs approximately 9,000 service
providers and suppliers have received detailed informationon compliance measures.

    Completion rate for“Compliance Essentials”
74%

2022

81%

2023

Effectiveness of the measures
Syntegon uses various methods to evaluate the effectivenessof its compliance approach. These include the analysis andevaluation of received compliance reports, proven compliance cases, internal audit reports, and the completion rate ofessential compliance training courses.
Syntegon has defined fixed targets and indicators to measure
the success of the compliance approach. They comprise anappropriate and constant number of reports on suspicious
activity, which serve as an indicator of the acceptance of theopen compliance culture and reporting channels. The numberof substantiated compliance cases, compliance-relevant audit
results, and a high completion rate for the main compliancetraining courses indicate the effectiveness of the measures.

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Anti-corruption measures

Preface
Content
Company profile
Governance
Environment
SocialAppendixʪ Four-eyes principle in all contracts with third parties
ʪ Anti-corruption clauses in all contracts with intermediaries and contracts over 10,000 euros
ʪ Internal regulations for compensation agreementswith intermediaries
ʪ Tender requirements in purchasingʪ Internal regulations on donations and sponsoringʪ Training courses on corruption prevention
ʪ Written documentation and approval of donations orinvitations from or to third partiesʪ Required appropriateness when accepting orawarding gifts and invitations
ʪ No acceptance of monetary gifts and cash
equivalents
ʪ No donations to public officials without the priorapproval by Legal and Complianceʪ No accelerated payments
ʪ Proportionality of professional events with leisureactivities (70:30 rule)

In the reporting year, Syntegon audited all Syntegon Groupsites for corruption risks and came to the following conclusion:
the number of reports on suspicious activity, the numberof proven compliance cases, and the number of compliance-relevant audit results remain constant. There arecountry-specific corruption risks according to the corruption
perception index published by Transparency International.
Due to the involvement of sales agents in the sales approachof the Syntegon Group, special attention is paid to the appropriate handling of projects which have been brokered by third
parties.
Fighting corruption
Corruption is the abuse of power for unlawful purposes, i. e. toenrich oneself or an organization. It has far-reaching, negative
consequences for the economy, society, and the community.
Syntegon applies the principle of “zero tolerance for corruption
and attempts at corruption”. The company expects its employees to never abuse their position in the company to enrichthemselves, their family members, or anyone else. Syntegon
further states that its employees must not perform or mustrefrain from performing their duties in exchange for improper
personal gain.
Syntegon has established a set of rules of conduct that
employees must follow to avoid corruption. These rules apply
globally and cover the acceptance or granting of gifts, invitations, and other benefits.
The binding training “Anti-Corruption Essentials”, the central
instruction “Anti-Bribery and Anti-Corruption”, the Fact Sheet“Corruption Prevention”, the Code of Conduct of the
Syntegon Group, and the Code of Conduct for Business
Partners are further important elements of corruption prevention at Syntegon.

Competition law
The principle of competition is an expression of every freeeconomic constitution. Competition is the engine of ournational economies and constitutes a prerequisite for growth,jobs, and prosperity.
Syntegon makes it unmistakably clear to its employees thatthey must always comply with competition regulations. The
company actively prevents possible violations of competition
law through its central instruction and the fact sheet “Antitrust
Law”, the Code of Conduct, the Code of Conduct for Business
Partners as well as regular mandatory training. During thereporting period, no proceedings or official decisions took
place at Syntegon in this area.

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Supply chain management
The Syntegon Group has an independent supply chain network. The company commits itself and its business partners tosustainable business practices and to respecting fundamental
human rights throughout its supply chain.

Governance
Environment
SocialAppendixSyntegon seeks long-term relationships with its suppliers. The
experts in processing and packaging technology have definedrequirements to this end. Above all, they expect their business
partners to unequivocally commit to compliance, law andorder, and responsible and sustainable corporate governance.
This includes taking ethical, social, and environmental concerns into account in all business activities.
The company already requires its suppliers and service providers to comply with its Code of Conduct for Business Partners
during the selection process. This Code of Conduct summarizes the most important rules for compliance with the principleof lawfulness and for the responsible and fair conduct ofbusiness activities.
Syntegon works closely with its contractual partners toaddress ESG matters. There are clear responsibilities anddesignated contacts for suppliers within the companyʼspurchasing organization.
Purchasing managers assess risks and regularly audit areasat greater risk of compliance violations.
In the event of violations, Syntegon demands prompt improvements. If grievances persist, the company will cease
working with the given suppliers. The purchasing department
uses instruments such as risk management tools, supplierself-assessments, an app for quick checks, deep-drill assessments, and audits.

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Governance
Environment

Following the introduction of the German Supply Chain Act(LkSG), Syntegon took several new measures to manage its
supply chain. These include adopting a policy statement on
the company’s human rights strategy, appointing a humanrights officer, developing a complaints procedure, andestablishing a whistleblowing hotline. The company has also
conducted a risk analysis of its business activities and its
suppliers.

SocialAppendix

Human rights officer
In the year under review, the executive board of Syntegon
Technology GmbH appointed Sebastian Östreicher, Head ofHealth Safety & Environment, as the companyʼs human rights
officer. The human rights officer monitors risk management forcompliance with the due diligence obligations under the Supply Chain Act and checks whether effective and appropriate
measures are taken to implement and execute risk management at Syntegon.
In addition, the human rights officer supports the company infulfilling the documentation obligations that Syntegon mustcomply with under the Supply Chain Act and in preparing anannual report. The human rights officer informs the executive
board about his activities at least once a year and on an ad
hoc basis.
Complaints procedure
Syntegon has a complaints system (see p. 26). Both internaland external parties (business partners and other third parties) can use this system to inform Syntegon of human rights
or environmental risks, violations of the law, or impending
violations of the law within the company and its supply chain.

The Syntegon Compliance Hotline, which is managed by anindependent operator, is available 24 hours a day and in multiple languages to report information about risks and potential violations. This can be done in writing or by telephone– anonymously, if so desired. As an alternative, reports andcomplaints may also be submitted directly to the Syntegon
Legal & Compliance department at:compliance.management@syntegon.com.
Syntegon has set out the detailed procedure for handlingcomplaints in the Syntegon Complaints Procedure
Rules according to the Supply Chain Act & Procedure
Rules for Compliance Cases.

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Environment
SocialAppendix

Using resources
sustainably

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Environment | Social | Governance
OnlineSyntegon at a glanceMaterials
GRI 301-1 | 3-3

Preface
Content
Company profile
Governance
Environment
SocialAppendix

Material consumption plays an important role in resource
conservation. It covers the quantity of materials used in a
production process and their type in terms of durability andrecyclability. For Syntegon, materials are not only relevant
to produce its machines and systems. They also play a vitalrole when it comes to the companyʼs activities involving thetransition to sustainable packaging materials in the food andpharmaceutical industries.
Handling product materials
Syntegon commits itself to the quality and safety of its
products in its Code of Conduct (see chapter Compliance,
p. 24). For example, the companyʼs Product Development
Code stipulates that its machines must at least comply withthe strict requirements of the European Union (e. g. REACH
Regulation) globally. When it comes to equipment manufacturing, Syntegon focuses on durable and robust materials that
ensure extended service lives of its machines – often over
several decades. The processing and packaging technology
specialists also offer comprehensive modernization services
and concepts for recycling, including general overhauls andmachine relocations for its equipment portfolio.
Syntegon ensures the quality of its products via a multi-stage
process. During development, they pass through various
phases, from determining market and product requirements todesigning prototypes through to market launch. The company
e. g. determines the functions, interaction, and load capacity of
the individual machine components (mechanical, electrical).
Based on the collected data, Syntegon decides which construction materials, tools, and testing media are to be used.

For each phase, the processing and packaging technology
specialists define binding requirements that future products
must meet. This enables the company to check whether its
developments are in accordance with the guidelines regarding
hygiene, environmental protection, or target markets. This
includes measures to minimize carbon emissions. Since themachines from Syntegon are used in the pharmaceutical andfood industries, they are subject to high quality and safety
requirements. The company regularly evaluates whether theequipment materials fulfill these requirements.
Syntegon also assesses its developments during systematic
design reviews or quality gates based on the European
Union’s Ecodesign Directive. Best practices serve as points ofreference and help to continuously adapt the product development process. This includes guidelines for construction-related
issues, such as optimal drives for carbon-efficient motorization. Syntegon also uses new methods such as the calculationof carbon emissions across a machine’s life cycle (Life Cycle
Analysis, LCA) to continuously improve the product development process.
Before production, Syntegon takes an analogous approach.
This helps the company identify possible deviations fromexisting production requirements based on defined milestones
and to implement the requirements accordingly. In case ofdeviations, Syntegon fulfills its product monitoring obligation
by implementing a recognized quality management process(8D method) and initiating corrective actions.
The company regularly evaluates the effectiveness of its
measures with the help of internal and external audits inaccordance with ISO 9001, ISO 14001, and ISO 45001. The
sites of the Syntegon Group also present key performanceindicators to the Executive Board as part of an annual
management review in accordance with the ISO standards
mentioned above.

Material used
 77% steel (3,988 t) 9% electronic components (484 t) 7% aluminium (360 t) 4% plastic (213 t) 3% other (165 t)

Data without Klenzaids Contamination Controls Private Ltd.

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Waste

Materials used
Syntegon uses a variety of materials to manufacture its
machines for the food and pharmaceutical industries, fromsteel to aluminum to plastic. At 76.6 percent, steel accounts
for most materials used during the reporting period, followedby aluminium (6.9 percent) and plastic (4.1 percent). At 9.3
percent, the highly heterogeneous electronic components also
account for a significant proportion of the materials used. Other
metals, such as copper, bronze, and brass, but also elastomers and glass play a minor role (see illustration on p. 31).
Sustainable packaging materials
As an innovation-driven company, Syntegon has beendeveloping machine solutions for processing sustainable
packaging materials for many years. Conventional packaging
consists of several layers of different types of plastic, whichmakes recycling difficult. Faced with the requirements ofglobal regulations and increasingly eco-conscious consumers,
businesses will have to leverage sustainable packaging solutions to remain competitive across markets. While sustainable
materials such as paper are already suitable for secondary
and tertiary packaging, primary packaging still requires optimization and innovations.
Converting packaging machines often proves challenging,e. g. when sealing parameters such as pressure, temperature, and time have to be modified at short notice. Converting
packaging machines can be challenging, especially when
sealing parameters such as pressure, temperature, and timeneed to be modified rapidly to process fully recyclable plastics
known as mono-materials. As a pioneer in sustainable packaging, Syntegon shares its knowledge and adapts production
processes, especially in the food industry, to include environmentally friendly materials without compromising production
efficiency or packaging quality.

GRI 306-2 | 306-4 | 3-3

Private individuals and industrial actors can significantly
influence the impact of waste on the environment. Wherever
possible, waste should already be minimized during productmanufacturing and packaging. Syntegon is committed toconsistently reducing and recycling its waste. The company
also wants to contribute to reducing packaging waste in thepharmaceutical and food industries.

Syntegon develops technologies that can process the mostsustainable materials efficiently and in a resource-saving
way. The company supports customers from end to end
by drafting requirement profiles, analyzing materials in thelab, testing production runs in its development centers, andretrofitting machines. Syntegon advises food and pharmaceutical manufacturers on choosing the materials best suited
to their products and factories. The company further helps its
customers to save material, thus reducing costs, resource
consumption, and the burden of packaging disposal. Morecompact packaging also facilitates logistics, thereby boostingsustainability on multiple fronts. (see also article “Bar meets
paper”, p. 33–35)

Avoiding instead of producing
Waste that cannot be recycled has to be disposed of in landfills and may represent a major burden on the environment
for many years. Syntegon aims for “zero waste to landfill”: thecompany wants to generate no more landfill waste whereverconditions permit and recycle its own refuse as fully as possible. In addition to avoiding waste, the company also focuseson consistent separation and recycling. Wherever possible,
Syntegon collects and disposes of recyclable materials separately and passes them on to suitable disposal companies thatcan process them appropriately. The company attaches great
importance to tracing the materials’ path even after they havebeen handed over to the disposal companies and is therefore
in close exchange with its partners.
Strategic approach
Syntegon defines its central waste management goals in an
Environment, Health, and Safety (EHS) policy deployment.
The Syntegon Group sites are guided by these targets andderive specific goals to increase recycling rates and reduce
landfill waste. Key performance indicators help track the sites’
progress. The Executive Board evaluates the current key performance indicators and, if necessary, defines improvement

Continue reading on page 36

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Bar
meets
paper
Whether it’s the sticky notes on your desk or
the thrilling paperback novel on our bedsidetable, paper is an everyday companion. We
are surrounded by the versatile material,consuming a remarkable 422 million tons per
year. But aside from printing money or art,
we can also use it to package food. Case inpoint: Mars Wrigley, who has chosen to flowwrap popular snack bars in paper together
with Syntegon.

Snack bars not only pair well with different
flavors, but also with flow wrapping: thepackages make sure that the bars keep theircrunch and aroma and finally prolong shelflife. However, in times of growing concern
regarding plastics usage, manufacturers start
to rethink their approach to traditional film
packaging, and paper is a rising star among
available materials.

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Shaping the world of
tomorrow
For Mars Wrigley, the material means evenmore: the producer of renowned brands like
M&M’S® and SNICKERS® aims to make 100
percent of its packaging reusable, recyclable or compostable, and to reduce its use ofvirgin plastic by 25 percent. A goal that is asambitious as it is crucial: 300 million tons ofplastic waste are produced worldwide every
year, calling for packaging alternatives. And
what better way to achieve this than by switching to paper?

“Our long-standing relationshipwith Syntegon reflects ourcore beliefs, including the trust
we place in strong alliances tobring new packaging solutions
to life.”Gary Krammer, Gobal Technology Leader,Mars Wrigley

Going paper
In recent years, the company has heavily
invested in the research of paper flow-wraps
regarding barrier properties, forming andsealing technology for some of its mostpopular chocolate snack bars, including
BALISTO® and SNICKERS®. Fortunately, as
an eco-conscious industry leader, Mars had
the opportunity to team up with an equallycommitted packaging professional to makethis vision come true. As a long-standing partner with a global network of service experts,
Syntegon shares Mars’ interest in circularity
and waste reduction. It comes as no surprisethat the company jumped right in to develop
a strategy that focused on sensitive barrier
paper handling, from forming to sealing andtoploading with a full system approach.

“Syntegon has been ourpartner in all thoseendeavors, helping Mars
achieve its sustainability
goals with unrivalled paper
packaging expertise.”
Gerben Santegoeds, Global Director Sustainable
Packaging, Mars

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A transition like no otherMars chose BALISTO®, a chocolate snackbar, as the pioneer in a transition that overtime saw the packaging of various Mars
products change to paper. Syntegon has
developed a paper-handling solution called“paper-ON-form” to flow-wrap Mars bars into
paper without damaging the barriers inside
the material. In combination with special sealing jaws and a system solution approach up
to cartoning, the best quality in real production could be achieved.
However, the transition to paper can bechallenging for companies that have beenusing traditional film for decades. Unlike
flexible plastic film, barrier paper has uniquemanufacturing requirements. Its stiffness andproneness to wrinkles calls for robust raw

material and efficient, yet gentle packaging
machines. Even more so as Mars intended touse the new packaging for well-establishedproducts sold across the world. The primary
goal: While the packaging needed to beadapted, the bars’ quality, flavor, and reputation had to be maintained.
Thanks to the multiple award-winning paperON-form technology from Syntegon, the Marsmachines could be retrofitted in no time.
The company’s equipment processes barrier
papers without compromising on speed orappearance. The FSC® and PEFC™ certified
packaging is made of specialty paper andcontains more than 90 percent natural fibers,
bringing Mars significantly closer to its plastic
reduction goal.

Watch the video for this article:
paper-ON-form with Mars Wrigley

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Environment | Social | Governancemeasures during an annual management review in accordance with ISO standards 14001 and 45001. If individual sites
repeatedly fail to meet their targets, the Syntegon Group’s
EHS managers work with site managers to develop a binding
program of measures.

OnlineSyntegon at a glance

Waste volume

Preface

in tContent

3,314

Company profile

2,997

Governance

2,771

Environment
SocialAppendix

2021

2022

2023

Types of waste
In the reporting year, Syntegon’s production sites generated
2,771 metric tons of waste. The majority (2,445 metric tons)
was recycled; Syntegon only had to dispose of a small pro­portion in landfills. This is due to the international availabilityof suitable disposal routes, since separated waste cannot yet
be safely transferred to recycling in all countries.
Waste generated

Share of recycled waste

Types of waste
Total waste for recycling (non-hazardous)

87%

84%

88%

2022

2,033

Total waste for recovery (hazardous)

412

Total waste for disposal (non-hazardous)

268

Total waste for disposal (hazardous)

58

Construction waste, rubble, excavated earth

9

Total waste (excluding construction waste, rubble,
excavated earth)2021

Total weight in t

2,771

2023

Circular economy
In addition to the Group’s own waste, Syntegon also aims
to reduce packaging waste within its target industries – thepharmaceutical and food industries – through advanced,
sustainable packaging solutions. As described in the previous
section (Materials p. 31), the company does this by processing materials that are ideal for recycling processes andsupport a circular economy. Syntegon believes that the rightcombination of technology and materials is the key to moresustainable packaging and less waste. For this reason, theData without Klenzaids Contamination Controls Private Ltd.

experts in processing and packaging technology are consistently enhancing their equipment.
In the spirit of the circular economy, the company supports
a higher recycling rate of different food and pharmaceuticalpackaging solutions. On the equipment side, these materials
require special components, such as forming shoulders for processing paper-based primary packaging materials. Syntegon
is pioneering in this regard: specially developed elements for
retrofitting existing machines pave the way to greater recyclability in various sectors while considerably increasing thelifespan of the retrofitted equipment.
Material cycles can be closed by avoiding, reusing, andrecycling. Syntegon partners with packaging designers, companies in the materials and food industries, wholesalers andretailers, public decision-makers, associations, and industry
initiatives to achieve this goal.
Product protection and loss prevention
Syntegon values safe products and low-loss production –for food and pharmaceuticals alike. When it comes to sealing food packaging, the company aims for tight packaging
solutions that effectively minimize food waste and packaging
loss. Equipment with product protection gas flushing, vacuum
packaging, and aseptic technology make a special contribution. High yields are ensured by precise dosing systems thatprevent overfilling of packaging materials and thus productloss. In addition, Syntegon’s packaging machine design
ensures that as little material as possible is wasted during
packaging material and film reel changes. The company
achieves this with track edge control systems on verticalform, fill, and seal machines, as well as precise film guidance
and autosplicers on high-speed horizontal form, fill, and seal
machines. The cloud-based solution “Synexio” monitors
important machine and setting parameters, prevents machine
startups with incorrect settings as well as packaging materialand ­product loss – ensuring e. g. a vertical production start.

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GRI 302-1 | 302-5 | 3-3

Preface
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Company profile
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Environment
SocialAppendix

A responsible approach to the environment includes the sustainable use of resources. In addition to materials, Syntegon
focuses on the use and consumption of energy. The company
pursues clear goals to keep its energy consumption as low
as possible and to increase the share of renewable energies.
With its processing and packaging technologies, Syntegonalso helps to increase energy efficiency in the pharmaceuticaland food industries.
Strategy and approach
During the year under review, Syntegon once again focusedon obtaining green electricity from in-house and externalsources. The company aims to steadily increase the shareof renewables in the electricity it consumes. To achieve thisgoal, the company has defined a strategic approach with specific measures. Syntegon reviews the timeliness and progressof the measures annually with the relevant departments andsites. In the reporting year, the share was 66 percent.

Efficient resource usage
Syntegon has identified the greatest potential for the longterm reduction of energy consumption in the use of efficientventilation and control technology, energy-saving manufacturing processes, intelligent compressed air generation, andthe comprehensive use of LED lighting. Space efficiency
measures (e. g. desk sharing concepts) are also becoming
increasingly relevant due to significant changes in the working
world since 2019.
Syntegon already sources 100 percent green electricity atnearly all its European sites. At the Groupʼs second-largest
site in Beringen Syntegon is going another step further andaims to cover its entire energy supply with locally produced
renewable energy by 2033.

Fuel consumption 55% heating oil (11,609 MWh)
45% natural gas (9,476 MWh)

Share of green electricity in total
electricity consumption

In addition to electricity from photovoltaic systems, the energy
mix of many sites includes local heating and wind energy,
which the company obtains through cooperations with corresponding partners. Wherever possible, Syntegon uses certified,carbon-neutral green electricity and reduces its consumptionof fossil fuels and hence its carbon emissions.

62%
41%

2021

In an Environment, Health and Safety (EHS) policy deployment, Syntegon has also set out its key energy targets forthe entire company. The Syntegon Group sites are guided bythese targets and derive specific goals to expand renewable energy generation and increase energy efficiency. Key
performance indicators help track the sites’ progress. As isthe case with waste, key performance indicators and regular
reporting on planned improvements help the sites to track
their progress.
Other steps in the process include annual ISO 14001 and
45001 management reviews, mandatory action programs
if targets are not met, and internal and external audits.

Energy consumption in the reporting period
Syntegon continuously documents the energy consumption
at its production sites and shares the data, for example incooperation with CDP (formerly “Carbon Disclosure Project”). The consumption data of the Syntegon Group recordedin the reporting period is primary data. The company calculates different overall totals based on the recorded energy
consumption. In the case of fuels, total energy consumption
in the reporting year amounted to 21,085 MWh, of which
9,476 MWh were from natural gas, 11,609 MWh from fuel oil.
Total energy consumption within the organization during thereporting period was 47,723 MWh, 6 percent lower than in theprevious year (50,698 MWh).

66%

2022

2023

Total energy consumptionin MWh56,020 50,698*

2021

2022

47,7232023*This figure differs from that given in the 2022 Sustainability report because partial
payment was received after the reportʼs publication and adjustments were therefore
made to the consumption calculations.
Data without Klenzaids Contamination Controls Private Ltd.

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Electricity, heat, and steam consumption within theorganization
In addition to fuels, the Syntegon Group uses electricity andsteam, as well as energy for heating and cooling. Electricity
accounted for the largest share of these consumptions in
2023 with 25,198 MWh, of which 22,972 MWh were purchased. Syntegon further purchased parts of its heat (1,752
MWh – of which 1,439 MWh from biomass) and steam(5 MWh) from external sources.

Syntegon laid the foundation for more sustainable production
processes of its customers at an early stage. The holistic
approach includes not only efficient systems but also
comprehensive services. Through spare parts management,
technological modernization, and digital optimization of theoverall equipment effectiveness, Syntegon extends the service life, efficiency, and availability of its machines.

Energy-efficient production in the food andpharmaceutical industries
Besides its own sites and business activities, Syntegon cancontribute to greater energy efficiency and resource savingsin the production processes of the food and pharmaceuticalindustries through its intelligent and sustainable processing
and packaging solutions.

Emissions

Syntegon’s technologies are designed for maximum resource
conservation and enable companies to process packaging
materials with the lowest possible energy input. The company
holistically evaluates the CO₂ equivalent of its machines interms of material and energy consumption over the entire life
cycle using a Life Cycle Analysis methodology. Based on thisdata, Syntegon continuously optimizes its machine portfolio tofurther reduce overall resource consumption (see also article“Tracking down emissions” on p. 40–42).
Consumption plays a key role throughout the entire life cycle ofa system. More than two thirds of a productʼs CO2 footprint isgenerated during the use phase. Syntegon aims to reduce thepower consumption of energy-intensive equipment. In 2023,
the company decided to revise its respective goal to this end as
part of the validation of its emission reduction targets by the
Science Based Targets Initiative (SBTi) slated for 2024.

GRI 305-1 – 305-3 | 305-5 | 3-3

Combating global climate change and achieving the necessary reductions in greenhouse gas emissions are among the
major challenges of the 21st century. Carbon emissions andtheir consequences therefore dominate public discourse.
Syntegon assumes responsibility and strives to achieve
ambitious emission reductions. In connection with the energy
topic already described, the company’s efficient technologicalsolutions can have a positive impact on carbon emissions in
the pharmaceutical and food industries.
Approach
Syntegon is pursuing a diversified approach on the way toa lower-emission future: the specialists for processing andpackaging technology already source 100 percent green electricity at nearly all their European sites and are guided by the
1.5 degree target from the Paris Climate Agreement. Other
measures include the purchase of local heating and the useof energy-­efficient light sources such as LEDs (see Energy
section for details, p. 37).

Makat BLK Rapidsolver
with Energy Recovery System
Manufacturers of gummy and jelly products face high energy consumption during specific process steps. The production of the base massrequires a lot of steam and cooling energy. Syntegon has developed
the Energy Recovery System (ERS) as a feature for the Makat BLK
Rapidsolver to reduce energy consumption. As part of the so-called
kitchen, the Rapidsolver is a unit for base mass production.
The ERS, which was recognized as “Highly Commended 2022” in the
Sustainability category, at the 2022 World Confectionery Conference,
relies on energy from water vapor generated during production. A
specially developed heat exchanger uses this energy to preheat thesugar mass. The benefits of this approach are twofold, as it helps
reduce both the amount of heating steam and cooling energy. Thanks
to a lower heating steam temperature, the system is also gentle on thebase mass, enabling high-quality end products. This additional function
enables manufacturers to save up to 50 percent energy, depending on
the recipe and selected process parameters.

Find out more about our Confectionery
packaging and processing solutions!

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Membrane-based production of WFIThe pharmaceutical industry relies on water, both as a cleaning
medium as well as a basic ingredient in the manufacturing of injectable drugs. Producing compendial water for injection (WFI), however,has traditionally involved the energy-intensive process of distillation.
Through continuous evaporation and recondensation, ordinary drinking water is turned into a highly pure medium. But safe WFI can also
be produced in a more energy-efficient way:
Syntegon has developed a membrane-based system that uses significantly less energy without compromising on quality. Contaminants
such as particulates, bacteria, and endotoxins are removed from thewater using filtration and physio-chemical processes to generate
ultra-pure water that is well within WFI compendial specifications.
Users can save up to 50 percent of total operating costs and up to 95
percent of carbon emissions.

Sustainably reducing greenhouse gas emissions
Syntegon aims to reduce its Scope 1 and Scope 2 greenhouse gas (GHG) emissions by 25 percent by 2025 and
50 percent by 2030 compared to 2019. In addition to direct
and indirect energy-related GHG emissions (Scope 1 andScope 2), the company is also targeting indirect GHG emissions (Scope 3). While the data for Scope 1 and 2 is basedon consumption values, spend-based calculations are not
yet available for all emission sources in Scope 3. In view ofthe validation of its targets by the Science Based Targets
Initiative (SBTi), Syntegon is in the process of successively
improving the Scope 3 data by switching to consumptionbased values. To this end, the company included primarydata and mass-based calculations for its products for the firsttime when accounting for 2022’s emissions data. Syntegon
has set a target for cutting Scope 3 emissions. The goal isto reduce these by 25 percent compared to 2022 levels by2030. The company prepares its carbon emissions balance
sheet in accordance with the Greenhouse Gas Protocol(Corporate Standard).
Reducing the carbon footprint in pharmaceutical andfood production
Beyond its own emission reduction targets, Syntegon helps
companies in the pharmaceutical and food industries toreduce their carbon footprints. The energy efficiency measuresfor Syntegon’s machinery described in the previous ­section,
as well as the consulting services for sustainable overall
equipment design foster resource conservation and costsavings during production. They further contribute to improving
the carbon footprint of manufacturing companies.

In the reporting year, Syntegon developed a method for­calculating the carbon emissions of its own equipment as
part of a life cycle assessment approach. This enables theprocessing and packaging technology specialists to offer­companies in the food and pharmaceutical industries fulltransparency on the carbon footprint of Syntegon technologies. The software-based approach, certified by TÜV Rheinland, a German association for technical inspection, records
parameters such as electricity, compressed air, media, andpackaging materials over the entire life cycle of a machine. It
specifically relates these parameters to the carbon emissions
caused in each case.
Data aggregation and preparation are carried out in accordance with common international standards such as ISO 14067
and enable the calculation model to be used for various areasof application. The approach allows Syntegon to examine all
equipment in its own portfolio as well as different production
scenarios on request, thus gaining insights into the Product
Carbon Footprints in the respective production environment.
In order to make these modelings usable for companies in the
future, Syntegon has created first approaches for CO₂ consulting related to consumption and CO₂ values.

Experience our solution in the video:
Membrane-based pure media systems

Continue reading on page 43

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40

Tracking
down
emissions
Identifying potential savings is like finding theproverbial needle in a haystack: it isn’t easy,
but it isn’t impossible either. With a concise
analysis, Syntegon created transparency
regarding energy consumption and CO2
emissions at the pharmaceutical Contract
Development and Manufacturing Organization (CDMO) Siegfried and comprehensively
tested its methodology in practice.
Companies in the pharmaceutical and foodindustries produce for different markets but
pursue one overarching goal: both sectors are
increasingly aiming for resource efficiency andecological processes. However, if technolog-ical and process-related adjustments areto succeed, companies need another important resource that is far less obvious than thesystems and products themselves – data.

At its site in Hameln, Germany, the pharmaceutical CDMO
Siegfried operates filling systems from Syntegon.

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Content
Company profile
Governance
Environment
SocialAppendixSiegfried AG, a pharmaceutical contract
manufacturer based in Switzerland and withproduction sites in Germany, has focusedon this resource and joined forces with
Syntegon. The experts for processing andpackaging technology developed their own
calculation model based on so-called Life
Cycle Assessments (LCA) and certified by
TÜV Rheinland, a German association fortechnical inspection. The method allows thecompany to evaluate energy consumption
and emissions during the entire life cycle ofthe machines from Syntegon’s portfolio.

Insightful findings“Siegfried wanted to determine emission
savings associated with green energy,” says
Steffen Carbon, coordinator for development methods at Syntegon. “The company
was also eager to understand the effects ofmodified production processes on the overall
emissions at their German site.” Siegfrieduses certified electricity from renewableenergy sources to ensure the ecological operation of its filling lines. Moreover, a nearby
waste incineration plant provides steam toproduce water for injection (WFI).
“The company didnʼt know exactly how theseadjustments would affect its emissions. Our
analysis provided transparency, especiallyas all the machines on site are from thevast Syntegon portfolio,” Steffen Carbon
points out. The LCA showed that by using
green electricity, self-generated steam, andenergy-efficient compressors to generatecompressed air, the CDMO reduces its CO2
emissions by up to 80 percent, depending on
the batch.

“Our analysis provided trans­parency, especially as all themachines on site are from thevast Syntegon portfolio.”
Steffen Carbon, coordinator for development
methods at Syntegon

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Environment | Social | Governance1%

OnlineEnergy consumption forassembly: The share ofelectricity, gas, or heating oilof a siteʼs total consumption
for machine assembly isimportant for the Life Cycle
Analysis.

Syntegon at a glance
Preface
Content
Company profile
Governance
Environment
SocialAppendix

A second calculation focused on the effects ofmodified production processes on CO₂ emissions. Instead of running several individ-ual
batches, the CDMO relies on so-called
campaign filling, i. e. several batches incombination. The evaluation of the averagetimes for individual and campaign batches
reveals that Siegfried saves up to 20 percent
in emissions during campaign operation.
“Significantly reduced format changes andthe one-off setting for campaign filling do
the trick,” says Steffen Carbon, adding: “TheLCA is not an end in itself but offers important guidance that companies can take into
account when carefully planning and fulfilling
regulatory requirements.”

Materials: Syntegon
evaluates parts lists anddetermines the weights, e. g.
of stainless steel, aluminum,and electrical components toassess the carbon footprint of
the materials.

Input
The Life Cycle Analysis considers raw materials for partsand components, electricity and thermal energy, energy
consumption for production and standby times, process-related auxiliaries and media, as well as used materials.

0.1%

Transportation: The machineweight, packaging materials,
distance, and means of transport
are included in the analysis.

88%

Use phase: Syntegon analyzes the operating profileof the machine (production times, waiting times, idle
times) and determines consumption values for the respective operating status, e. g. electricity, compressed
air, process-related auxiliaries and media, as well as
materials such as glue and water.

0.3%“The LCA is not an end in itself
but offers important guidance
that companies can take into
account when carefully planning and fulfilling regulatory
requirements.”
Steffen Carbon, coordinator for development
methods at Syntegon

10%

Scrapping & recycling:
In this phase, the focus is
on material data, energy
consumption for dismantling,
as well as transportation to
the recycling company.

With the cloud-based software
solution Synexio, users canevaluate and visualize machineand production data.

Learn more
about Synexio

OutputSyntegon uses theacquired data to support
Siegfried in improving
processes in terms ofsustainable production andcost reduction.

The values in the graph apply to an eco-energy
mix. Siegfried obtains 100 percent of its electricity from renewable energy sources.

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Indian site significantly
reduces emissions
The Verna site is the winner of Syntegon’s internal sustainability award.
The Indian subsidiary replaced 100 fluorescent tubes and another214 ceiling lights in its offices and showrooms with LED lights, saving
65,000 KWH of energy per year.

Development of emissions
Carbon equivalent in t

Scope 1

5,119

2021

Scope 2

4,920

The company calculated the Scope 1 values based on theenergy consumption of its production sites and converted
these values using emission factors from the European
Residual Mix. Emission factors from the Intergovernmental
Panel on Climate Change (IPCC) and some local environmental authorities have also been taken into account. The values
for the global warming potential (GWP) are also based on the
IPCC.

2023

Scope 2: indirect energy-related GHG emissions
Syntegon also reduced Scope 2 emissions between 2019and 2023: the company achieved an average decrease of
5 percent per year. The commissioning of photovoltaic
systems at several sites favored the reduction.

6,268

In addition, a photovoltaic solar system with an output of 311 kWp has
been in operation at Syntegon in Verna since last year. As a result, thecompany generated 90 percent of the electricity it consumes on site
and reduced its carbon emissions by 80 percent by 2023.

2022

10,125
8,636
7,419

2021

2022

Scope 1: direct GHG emissions
Between 2019 and 2023, Syntegon steadily reduced its Scope 1
emissions by an average of around 12 percent per year.

2023

Data without Klenzaids Contamination Controls Private Ltd.

Syntegon also based the Scope 2 values on the energy
consumption of its production sites. In this case, the conversion was carried out using regional emission factors, sinceelectricity-related emissions vary from country to country. The
sources of the emission factors are the same as for Scope 1.
The total savings of Scope 2 and Scope 1 emissions (2019to 2023) amount to 7,377 t CO₂e (carbon equivalents).

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Scope 3 emissions in 2022

Preface
Content
Company profile
Governance 52% purchased goods and services

Environment

45% use of sold products

Social3% other emission sources

Appendix

Scope 3: other indirect GHG emissions
Scope 3 emissions account for the majority of Syntegon’s GHG
emissions with more than 98 percent. After publishing the2022 Sustainability report, Syntegon for the first time included
primary data and mass-based calculations for its products
when accounting for Scope 3 emissions data.
Data gathering for the 2023 reporting year had yet to be completed at the time of the previous report’s publication because
the transition from spend-based to mass- and consumptionbased accounting was still underway. Moreover, this was
the first time that consumption data for machines supplied by
Syntegon (downstream emissions) was to be included.
Instead, the table below shows emissions figures for 2022 thatare based on a more robust data pool than the figures given in
the 2022 Sustainability report. These serve as the baseline for
reducing Scope 3 emissions by 25 percent by 2030.
A year-on-year comparison is not provided here because
the 2021 data is still largely determined by the spend-based
accounting method and does not include the carbon emissions of products supplied by Syntegon.

Scope 3 emissions in 2022

Emission source

Carbon equivalent
in t

Purchased goods and services

768,640

Capital goods

10,945

Fuel and energy-related activities

3,078

Third party upstream transportation

6,480

Waste generated in operations

980

Business travel

9,829

Employee commuting

4,880

Upstream leased assets

4,381

Downstream transportation and distribution

0

Processing of sold products

0

Use of sold products
End of life treatment of sold products

670,070
109

Downstream leased assets

0Franchise0

Investments

0

Total
Data without Klenzaids Contamination Controls Private Ltd.

1,479,391

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Environment | Social | Governance
OnlineSyntegon at a glance
Preface
Content
Company profile
Governance
Environment
SocialAppendix

Embracing health,learning, andengagement

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Environment | Social | Governance
OnlineSyntegon at a glance

Safe work at all times
GRI 403-1 – 403-10 | 3-3

Preface
Content
Company profile
Governance
Environment
SocialAppendix

Employee health and performance are Syntegon’s mostimportant assets. The company considers it a key responsibility to ensure a safe and healthy working environment for
employees, customers, and service providers. Syntegon
continuously assesses potential hazards and risks for humans
and the environment and consistently takes appropriate protective measures.The company also actively prevents physicaland mental health risks at the workplace in favor of holistic
health protection. Both the responsibility of managers and the
motivation of employees form the backbone of a sustainable
and effective safety culture.
Ambitious occupational safety targets
No employee should be endangered or injured during his
or her work for Syntegon. The company regularly records,
reports, and follows up on incidents, focusing on accident andaccident severity rates. By 2030, Syntegon aims to reduce
the number of reportable workplace accidents in relation
to working hours by 19 percent compared to 2019. Over thesame period, the company is targeting 20 percent fewer lost
workdays due to accidents per working hours. The majority of
the Group is well on its way towards achieving the goals. Last
year, 16 out of 19 manufacturing sites reached their targets,eight of which had zero accidents in 2023.
In a policy deployment for Environment, Health, and Safety(EHS), Syntegon has defined its key goals for occupational
health and safety. The Syntegon Group sites are guided bythese goals and derive specific occupational health and safetytargets that contribute significantly to protecting the employees’ health. As the technological state of the art advances,
the focus on reducing occupational accidents and illnesses
is shifting to behavior-based safety measures.

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Content
Company profile
Governance
Environment
SocialAppendixSyntegon regularly reviews the effectiveness of its policy withthe help of internal and external audits in accordance with the
ISO 45001 standard. If serious accidents occur at individualsites or areas, or if accident reduction targets are not met,
local safety specialists develop action plans in close consultation with employees. Key performance indicators help totrack progress. As part of an annual management review inaccordance with ISO standards 14001 and 45001, the sites
present the key figures to Syntegon’s Executive Board. They
also provide information on the status of the above-mentioned
occupational health and safety targets. Syntegon awards
accident-free sites annually.
Keeping an eye on health and safety risks
Syntegon carries out comprehensive, holistic risk assessments to prevent health and safety risks for employees.
Managers, occupational safety specialists, the medical
service, and employees evaluate potential sources of danger
such as hazardous substances, mental stress, and mechanical hazards according to how likely they are to occur andhow serious the resulting damage might be. They then initiate
measures to reduce the risk potential. Trained safety experts
regularly inspect the sites and pass on their evaluation to theemployees, thus supporting risk assessment. Additional internal and external audits in accordance with ISO 45001 makea further important contribution.
Accidents can occur not only among Syntegon’s own employees on site, but also on business trips and during thework of service providers at the company’s sites. Syntegon
prevents these risks with a comprehensive approach. The
latter evaluates the activities of external actors at the sites,
assesses assembly and service operations, and includes a
travel security program. For all assembly, service, and otherbusiness trips, Syntegon coordinates with the given business
partner to address potential risks regarding itineraries, which
can be long, and local journeys from the hotel to the site.

Special aspects of the destination country are considered. If
necessary, Syntegon will arrange for repatriation or evacuation. An emergency hotline is available 24 hours a day, sevendays a week to help employees with medical emergencies orother issues such as lost travel documents or credit cards.
Eliminating security risks
If these analyses reveal that further measures need to betaken to protect employees, specific health and safety committees first consider completely replacing the source of thehazard (substitution). If this is not feasible, they consult on
the necessary technical, organizational, or personal measures. Managers, business departments, and employees work
together in occupational safety committees to ensure a safeand healthy working environment for everyone.
Procedure in case of emergency
Each site of the Syntegon Group has an emergency plan
as well as special emergency coordination teams. Together
with employees trained for this purpose, they can provide
immediate assistance if necessary. This enables Syntegon
to initiate measures to limit damage immediately following an
emergency and monitor further developments in crisis teams.
Subsequent analyses will help to understand the reasons andprevent further incidents. Syntegon’s security experts also
take a close look at the potential risks for divisions that are
not directly affected. Depending on the extent of such events,a cross-site emergency coordination team with experts fromthe respective central departments provides further support.
For emergencies that primarily affect individual employees,
Syntegon has a 24/7 emergency call and a crisis hotline.
During the reporting period, Syntegon employees reported
38 documented work-related injuries, including predominantly
cuts as well as impact and trip injuries resulting from manualtasks, business trips, and on-site service activities at customer
sites. The injury rate was 4.1 for a total of 8,394,873 working

hours. The accident severity rate was 48 in 2023. The company did not record any work-related injuries or illnesses withserious consequences in the reporting year.
Dealing with workplace hazards
In line with its well-established approach of openly addressing
conflicts, Syntegon expects all its employees to report possible risks and violations of safety regulations to a supervisor
or the occupational safety specialists. Syntegon trains managers in dealing with critical feedback and welcomes open
exchange and mutual support. In addition, employees – andalso service providers, for example – can use the company’s
anonymous information platform. If employees find themselves in work situations that they consider to be hazardous
to their health, they are entitled to no longer perform these
activities.

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Environment | Social | Governance
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Preface
Content
Company profile
Governance
Environment
SocialAppendix

Team
HealthWatch the video for this article:
Team Health

One day, seven locations. In 2023, Syntegon
hosted the first Health Day in Germany. With
this new format, the company focuses on a
topic that is close to its heart: the physicaland mental health of its employees. One day
in spring, employees were able to experience the extent of the company’s commitment – and took part in selected activities.

Let’s be honest: Do you sometimes lackthe time for exercise in your daily working
routine? Creating optimal conditions forhealthy work is a major priority. When it
comes to your own contribution, many things
work better in a team. “Fit together” was themotto of Syntegon’s first Health Day, which
the company organized as a hybrid event. In
addition to numerous face-to-face meetings,
the company offered online formats for all
those who could not be on site.

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Company profile
Governance
Environment
SocialAppendix

Digital fitness sessions, online lectures on
healthy eating, and real-life neck massages
provided a diverse mix of topics in a very targeted manner. “We take a holistic approach tohealth,” emphasizes Michael Reile, company
doctor and main organizer of the Health Day at
Syntegon. “That’s why we combine physical,
social, and mental aspects of health. We wantto make our colleagues aware of topics which
they may not have thought about before. The
Health Day comes with a broad offer fromexercises to nutrition and mindfulness.”

Actively involved
From 9 a.m. to 4 p.m., activities revolved
around a healthy working life in Crailsheim,
Dierdorf, Dresden, Königsbrunn, Krefeld,
Remshalden, and Waiblingen, both in on-site
meeting rooms and live sessions in MS
Teams. Among other things, Syntegon had
invited experts to measure muscle tension,
analyze movement sequences, and give neckmassages on request. Foot measurements
provided guidance on the choice of suitablesafety shoes. More theoretical presentations
focused on nutrition, healthy working from
home, and stress prevention. The atmosphere was by no means sterile: fruit baskets
and playful activities such as a bicycle-powered smoothie blender created a pleasantatmosphere.
The lively participation – both on site anddigitally – showed how well the concept wasreceived. Linda Neudörffer, responsible forcross-site health campaigns at Syntegon inGermany, could hardly have wished for amore successful start: “The Health Day builds
on the four pillars of our workplace health promotion. These include our corporate culture,
mental health and social counseling, nutritionand exercise, as well as prevention. The firstday of its kind in Germany shows that wehave struck a nerve and were able to provide
important impetus. That’s why the next Health
Day is already on our agenda for 2024.”“The Health Day builds on thefour pillars of our workspace
health promotion.”
Linda Neudörffer, HR manager

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Bristol and Derby (UK)

Verna (India)

Fit by app

A heartfelt
desire...

Content
Company profile
Governance
Environment
SocialAppendix

Healthy employees not only perform well. They also
stay healthy for leisure activities and their family.
Syntegon offers an app at its Bristol and Derby sites
in collaboration with its partner Yu-Life, which helps
employees stay in shape. It provides suggestions forwalking or meditation that are tailored to the working
day and can be accessed via the app.

...for Syntegon in Verna is holistic health management. Employees have a wide range of offers attheir disposal. An in-house fitness center, regularcheck-ups with the company doctor, first aid training,
and a blood donation campaign actively involve theworkforce in health management.

Bangkok (Thailand)

Trenčianska Turná (Slovakia)

Syntegon doesn’t
just focus on healthin Germany.

Going green
together
The Syntegon location in Bangkok combines fitness
with fun: in 2023, two events kept employees particularly busy. In October, they went on a five-kilometer hike through Khao Yai National Park. And in
December, an internal bowling tournament made for a
lively afternoon.

Physio power
for the team
Valicare in Slovakia attaches great importance tohealth. In 2023, the Syntegon company in Trenčianska
Turná once again held a “Health Day”, which included
easy fitness exercises, fresh fruit, and health tests suchas blood, body mass, and cholesterol tests. Throughout
the year, employees can request a 50-minute physiotherapy session every week. A special offer is theannual wellness voucher worth €60, which employees
can redeem for massages, physiotherapy or other sporting activities – entirely according to their own taste.

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Preface
Content
Company profile
Governance
Environment
SocialEmployee involvement in occupational health and safety
At Syntegon, employees can and should contribute to occupational safety and health protection. The company regularly informs its employees about possible opportunities forparticipation on the intranet, by e-mail, in employee meetings,
and as part of special events such as a cross-site healthday. Furthermore, Syntegon conducts both mandatory andvoluntary occupational health and safety training courses for
its employees.

AppendixCommittees such as the Occupational Safety Committee andthe Health Working Group play a central role. Within thesecommittees, Syntegon develops specific occupational healthand safety programs on a quarterly basis and evaluates existing measures. Employees who are active in the committees
can take part in the decision-making process and can directly
influence the occupational safety culture at Syntegon.
While training courses provide the theoretical basis for safe
work, the company’s occupational health service provides
practical support for employees’ health: vaccination services,bowel and skin cancer screening, and travel medicine advice
are available to all Syntegon employees to address important,
non-work-related health risks.

Diversity and equal treatment
GRI 405-1 | 3-3

Sustainability and diversity are closely linked; Syntegon
promotes diversity at different levels. The company values
teams with members of different genders, cultural and social
backgrounds, and ages. Based on internal analyses on
diversity, the company currently sees the greatest potential fordevelopment with gender. The specialists for processing andpackaging technology therefore devote special attention to theequality of employees. Syntegon regularly surveys the proportion of women in management positions and aims to increase
the distribution through targeted measures in recruiting andpersonnel development.
Syntegon takes special account of vulnerable groups. In
the U. S., the company has an action plan for women andminorities, as well as for veterans and people with disabilities. In the United Kingdom, Syntegon has issued a special
policy that includes a commitment to equal opportunities andthe prevention of unlawful discrimination. A dedicated policy
against sexual harassment in the workplace exists in India.
At Crailsheim and Waiblingen, the largest sites in Germany, ageneral works agreement regulates the integration of severely
disabled people.
Syntegon has set itself the goal of achieving gender balancein both its workforce and management positions. In 2023, thecompany has resolved to revise its targets to this end.

Syntegon signed the Diversity Charter in April 2023, joining a networkof over 5,000 companies and institutions. The initiative is aimed at recognizing, valuing, and promoting diversity in the workplace in Germany.
By signing the Charter, Syntegon has committed to promoting equal
opportunities, creating a non-discriminatory work environment, andraising awareness of diversity among its employees.

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Content

Employees
by gender

Employment
relationships

Age

Unlimited967 | 3,118 | 1,806

4,350 | 1,031 | 1

Company profile
Governance
Environment
Socialup to 30 years

Appendix

31 – 50 years

Limitedfrom 51 years

GenderFull-time

male

4,561 | 831 | 1

non-binary
Part-time

Supervisory board
by age and genderAge

202 | 296
male
femalenon-binary

0|4|8
up to 30 years
31 – 50 years from 51 years

Gender9|3
malefemaleGRI 401-1 – 401-3 | 3-3

Syntegon fosters an open work culture, where all employees
can contribute their ideas and initiate changes. Flat hierarchies, flexible working models, and extensive company benefits ensure that every employee can develop freely according
to their own talents. The company benefits, which depend on
the country and location, cover not only financial aspects of
employment, but also family, health, and mobility. An open
feedback culture contributes to fair and respectful interaction.

413 | 96

4,763 | 1,127 | 1
femaleModern work culture

Data without Klenzaids Contamination Controls Private Ltd.

The optimal start
New employees joining the company are very important toSyntegon. A digital onboarding process enables the company to optimally train and integrate them into existing teamstructures. With its digital approach, Syntegon wants to help
new colleagues find their way around the company as earlyas possible and feel like a full member of the team very
quickly. The onboarding app allows employees to get to know
the company better before they start working and to communicate quickly and easily with their future manager. New
employees regularly respond positively to the company’s
onboarding process.

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Environment | Social | Governanceʪ Syntegon has created an important framework for flexible

Onlinework with different working time models, long-term accounts, and options for additional days off to care for children or family members. In addition, flexitime arrangements
give employees more freedom and enable them to better
combine their working hours with their private lives.

Syntegon at a glance
Preface
Content
Company profile
GovernanceParental leave
The following figures apply to German legal entities only.
The table presents the breakdown of employees by gender.

Environment
SocialAppendix

Male

FemaleNon-binary

2,492

765

0

On parental leave

108

72

0

Return after parental leave

103

50

0

Employed for 12 months after return*

101

40

0

Entitlement to parental leave

Working flexibly
At Syntegon, flexible working is an integral part of the corporate culture. The company attaches great importance toa working environment that allows all employees to engage
themselves and develop freely. Flexibility applies both interms of space and time:ʪ Mobile working has been part of Syntegon’s working culture
not only since the Covid pandemic. Since the pandemic,
however, employees are still using mobile working more
widely and actively – always provided that their respective
tasks permit them to work this way. However, Syntegonalso considers personal interaction highly important, e. g. in
the context of projects, short conversations with colleagues
before and after a meeting, or over lunch. All these aspects
have a positive effect on teamwork, creativity, and ultimately results.

*Parental leave 2022, return 2023
Figures include employees who left the company during the year.

Financial benefits
Syntegon offers its employees financial flexibility and attractive development options. Depending on the location, thefinancial benefits include vacation and Christmas bonuses,
profit sharing, as well as pay-scale and non-pay-scale allowances. The company also supports its employees financiallyby subsidizing its company canteens. In addition, company
discounts and special conditions for the purchase of various
consumer goods are part of Syntegon’s offer for its employees.
The company honors employees who have been with thecompany for many years with anniversary benefits: employees receive additional days off and salary supplements fortheir anniversaries.

Work and family
Syntegon also supports employees financially and organizationally with childcare options: at various locations, thecompany subsidizes the costs of childcare facilities such as
daycare centers. At some of these locations, Syntegon also
assists families in their search for childcare places in thoseinstitutions.
Parental leave arrangements help employees reconcile workand family life. Syntegon goes beyond the legal requirements
by creating further freedom for its employees through individual arrangements for family-friendly childcare. Additionaldays off, which are also available to employees with shift workand relatives in need of care, lay the basis for this flexible
approach.
Syntegon also supports childcare for its employees during thesummer vacations at some locations with all-day programsfor children: together with educational institutions and industry
partners, the company organizes e. g. excursions that focus
on playing and learning. Syntegon covers part of the costs forthe employees. Family days and summer parties are also partof the program at individual sites.
Health and prevention
Syntegon’s benefits also focus on health and prevention.The
companyʼs medical service comprises skin and colon cancer
screening, vaccination programs, and general health checks
at various locations. As part of special campaign days andsports events, employees can learn about important aspectsof health in everyday working life and actively promote theirwellbeing. This is also ensured by discounted gym memberships, for its employees.
Syntegon offers employees several options to provide for thetime after their employment with a flexible company pension

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Company profile

Newly hired employees and employee
turnover by age
Entries

Governance
Environment
Socialscheme. Defined Contribution and Defined Benefit pension
systems meet the requirements of a diverse workforce. In
the UK, Syntegon contributes to the cost of employee healthbenefits. The company further covers the cost of certain private insurance benefits for managers in various regions.

243 | 296 | 82

Appendix
Resignations

74 | 135 | 33
 up to 30 years 31 – 50 years from 51 years

Newly hired employees and employee
turnover by gender
Entries

Mobility
Mobility and a modern work culture go together. Syntegon
promotes sustainable and flexible commuting. The company
subsidizes the leasing of bicycles and e-bikes via JobRad ®,which also results in financial benefits for employees. Syntegon
further promotes sustainable mobility with charging stations
for e-cars and the possibility to charge e-bikes and will continue to expand these offerings in the future.
Syntegon treats full-time and part-time employees equallyregarding company benefits. Both groups receive the same
benefits. If they are divisible, particularly in financial terms,
part-time employees receive the benefit in proportion to theirpart-time share.

Education and training

all employees. Particularly in times of rapid technologicaland social change, the company has set itself the goal of
supporting the professional and personal development of its
employees with a wide range of tailored offers. Development
programs are based on the strategic orientation of the company and the individual qualification needs of the employees.
Employee development
Syntegon relies on concrete target agreements for thedevelopment of its employees. Together with their supervisors, they define targets twice a year and evaluate themregarding the results (so-called OKR methodology, Objectives
and Key Results). Individuals and teams define their own
goals – or their own contribution to the companyʼs success –and discuss them with their supervisors. At the employee’s
request, these discussions can also take place more frequently to obtain feedback on the status of goal achievement.
In 2023 3,454 OKR meetings took place at Syntegon.
Systematic development discussions offer the companyʼs
employees the opportunity to identify their strengths and weaknesses and to strategically plan their future career path. Syntegon conducted 900 career development discussions in 2023.

492 | 127 | 2

GRI 404-1 – 404-3 | 3-3

Resignations

Lifelong learning for success
Syntegon firmly believes that learning is the key to personaland corporate success. The specialists in processing andpackaging technology see learning as a process of continuous
development to meet current and future challenges.

Syntegon Learning WorldThe Syntegon Learning World offers a demand-driven training
portfolio that currently comprises more than 300 training courses and more than 8,600 digital trainings, including self-instruction materials, instructor-led formats, learning videos,
and online training offers. Syntegon has expanded its digitaltraining content, particularly during the Covid pandemic, tomake the content available to employees at all times.

This applies to all functions around the world. For this reason,
Syntegon focuses on high-quality education and training forSyntegon has been using a Learning Management System(LMS) since November 2019 to foster the continuous develop-

197 | 45
male
femalenon-binary

Fluctuation rate for full year 2023: 4.2%
Data without Klenzaids Contamination Controls Private Ltd.

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Preface
Content
Company profile
Governance
Environment
SocialAppendix

55

Packagingfor a good
cause

Handing over a lovingly wrapped gift is a
special moment. The excitement builds as
the paper rustles and the parcel is opened.
A smile on the face of the recipient, joy all
round. Unfortunately, many people rarely
experience such moments of attention. At
Syntegon, we are aware of this and don’t
want to stand idly by. That’s why once a
year it’s time to package for a good cause!

It all starts with a wish
It is the third time the company has carriedout this initiative together with local charities.
Every year, Syntegon asks how it can help.
At Lebenshilfe Crailsheim, Germany, oversixty people supported by the organization
wrote down their wishes, including CDs, craft
paper, and bed linen. Children and young

Watch the video for this article:
Packaging for a good cause

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Preface
Content
Company profile
Governance
Environment
SocialAppendix

people from the Waiblingen and Remshalden region, who are looked after by the childprotection association Kinderschutzbund,submitted more than a hundred requests. “In
addition to classic gifts such as toys, warm
clothes are often on the wish lists,” says Katja
Grossmann from the charitable organization.
Children from an elementary school in Hangzhou, China, asked for “toys and stationery”.

“In addition to classic gifts
such as toys, warm clothes
are often on the wish lists.”
Katja Grossmann, Kinderschutzbund
Waiblingen / Schorndorf e.V.

Packaging together
This is where the employees come into play.
They are the heart of the campaign. They
choose a wish, organize the gift, and wrap it.
A total of twelve sites in America, Asia, andEurope took part last year. Participants in
Beringen, Switzerland, even came together tocollectively celebrate the moment of packaging. They lovingly and carefully wrapped
books, footballs, and dolls in colorful paper. In
Derby, England, employees packed toys andclothes for disadvantaged children. Alexander
Dakin, campaign organizer at Syntegon in
Derby, emphasized the positive effect on theteam: “Making people happy as a group is apositive experience that brings them closer
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Environment | Social | Governance
OnlineAt many locations, Syntegon employees put
their presents under a wish tree.

Syntegon at a glance
Preface
Content
Company profile

Shining eyes

Governance
Environment
SocialAppendix“Making people happy
as a group is a positive
experience that brings
them closer together.”Alexander Dakin, organizer of thecampaign at Syntegon in Derby

Handing over the gifts is by far the mostrewarding moment. In Dresden, Germany,
Matthias Wagner, managing director of the
Syntegon subsidiary Pharmatec, presented
vouchers for the zoo and theater tickets to thePfarrer-Dinter-Haus, which offers shelter tochildren and young adults. “We are fully committed to this cause. Not everyone is lucky
enough to receive generous gifts,” Wagnersaid. In Alphaville, Brazil, employees personally handed over the gifts to the residents ofa retirement home and experienced the joy inthe eyes of the recipients firsthand. Syntegoncollected and handed over more than 800
gifts across all sites during the campaign.
That’s over 800 special moments.

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Content

ment of its employees across all functions. The LMS is available to all colleagues worldwide, also via a mobile app. The
platform includes digital ways of learning as well as traditional
face-to-face training by internal or external course instructors,
supporting effective and continuous lifelong learning.

Company profile
Governance
Environment
SocialAppendix

Expanding the training offer
In 2023, employees spent an average of 9 hours on training
and continuing education. Syntegon plans to significantly
increase the training hours per employee by 2025 to retainand develop qualified specialists in the company. The goal
is to reach an average of 35 hours of training per year per
employee. The company intends to achieve this goal throughautomated assignment of training content and central trackingof completed courses.
In 2023, Syntegon pressed ahead with its plan to introduce
IT-assisted skills management. This initiative has been piloted
in several departments and will gradually be rolled out acrossthe German sites and globally.

or structures as needed. Once a quarter, the company also
reviews waiting lists to ensure that sufficient training is available. In addition, Syntegon relies on a close exchange withbusiness units to further develop the portfolio in the relevant
areas and integrate it into the LMS. Dialogs with managers, project workers, and peer groups are intended to help
employees internalize the learning content over the long term.
Moreover, Syntegon plans to turn its Learning Management
System into a holistic talent development platform to promoteskill improvement.
Special talent programs
With its global talent programs, Syntegon offers employees specific opportunities to fully realize their personal andprofessional potential. The company wants to support them indeveloping into role models, future specialists, and managers.
Every employee with high potential and motivation qualifies
for the talent programs. After passing the selection process,participants go through one of three competency-based programs (GROW 1, GROW 2 or Executive Development).

Individual target agreement meetings
3,454
2,489

2022

Evaluation and quality assurance
Syntegon places great emphasis on the quality of its training.
The company evaluates its offerings once a quarter to maketargeted improvements, and then adjusts training content

2023

Career development discussions

552
2022

Syntegon aims to enable employees to develop their skills ina more efficient way with this innovation. It also enables thecompany to identify the individual learning needs of its employees and deliver tailored training.

+39%

900

2023

+63%

Digital training offers
8,600
6,500

+32%
2022

2023

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Environment | Social | Governancepotential for improvement. The processing and packaging
technology specialists define an overarching process forcorporate focus topics and develop measures at the global
level. Managers address business unit issues with a structured approach. In addition to suitable measures, each business
unit can define an additional focus topic. Business unit managers obtain feedback from employees to evaluate the process
and the progress of the measures at regular intervals until thenext survey. If necessary, they adjust the activities.

OnlineSyntegon at a glance

Talent programs

Preface
Content
Company profile
Governance
Environment
SocialAppendix

The GROW 1 program is primarily designed topromote talent at an early stage and provide guidance for employees’ own career paths. GROW
1 focuses on self-leadership skills and particularly
on employees with high potential for management
positions such as project managers.

Syntegon also measures the external attractiveness of its
employer brand on rating platforms such as Kununu or
Glassdoor.

GROW 2 promotes individuals who, based on
their personality and vision, lead employees andactively shape the strategic direction of Syntegonʼs future.
The Executive Development program aims atselected top executives with clear ambitions andthe potential to assume top management positionsin the company in the future.
In addition to these talent programs, further programs such as the Sales Professional Programsupport the targeted development of change
management and communication skills.

Part of the local communities
GRI 413-1 | 413-2 | 3-3

Employee surveys
GRI 401-1 | 3-3

Syntegon usually measures the effectiveness of its activities
and the satisfaction of its employees every two years with the
Employee Engagement Survey (EES). The last survey took
place in 2022, the results of which were presented in theprevious Sustainability report. The next survey is slated
for 2024. As part of the survey, employees can rate Syntegon
as an employer. This feedback provides important pointsof reference to increase employee satisfaction and commitment in all areas in the long term. The results help Syntegoncompare itself with other benchmark companies in the special
mechanical engineering sector (5,000 to 10,000 employees).
Syntegon communicates the EES results to its employees,
who then work individually and specifically on the topics withSocially committed
39 locations mean a strong presence worldwide. Wherever
Syntegon operates, the company influences the economic
development of communities close to its sites. As the largest
employer in many places, Syntegon creates employment,
training, and development opportunities, contributing to economic and social stability in different regions. The company
strengthens its positive influence on the economic growth ofsurrounding towns and communities and its dialog with publicdecision-makers through a wide range of local activities.
Corporate practice
As a globally active company, Syntegon has a responsibility
to act in a socially, ecologically, and economically sustainable
manner at all its sites and to take account of local conditions,requirements, and interests. Eleven of the Syntegon Group’s
39 locations have a works council, seven of which are in Germany. Syntegon also considers ecological aspects at all sites

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Preface(see chapter Environment, p. 30–44). Occupational safety
and environmental protection committees are in place at 19(manufacture) of the 39 sites to discuss local environmental
issues and develop measures further.

Content
Company profile
Governance
Environment
SocialAppendixExternal stakeholders
Syntegon is in direct contact with local stakeholders all over
the world to support social and environmental initiatives.
These stakeholders include political decision-makers, publicauthorities, the media, and social institutions. In addition to thecompany’s own efforts in social commitment, employees andthe media play a crucial role: Syntegon employees welcomeand expect their employer’s commitment to local communities, while the media are interested in a proactive and regularexchange with the company. Especially in regions where
Syntegon is one of the largest employers, political, social, andcivic actors want the company to engage with local communities in different ways.
In addition to seeking regular local media coverage – particularly at its largest sites – Syntegon engages annuallywith public decision-makers. Together, they focus on locally
relevant activities such as construction projects, businessdevelopment, and sustainability issues, which Syntegoncommunicates through the media or directly to relevant
stakeholders.
Donation commitment
Syntegon actively assumes responsibility in the social
environment of its sites through donations and encourages
its employees to become socially involved. The focus is on
projects related to health, food supply, environment, education, and science.

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Preface
Content
Company profile
Governance

The sites manage their donation commitments as they see fit
in these areas. They liaise with the central Corporate Communications department, which assesses how the cross-location
strategy is implemented. In recent years, the focus has been
on increasing donation commitments. The sites report their
donations to Corporate Communications once a year. In 2023,
Syntegon donated 127,000 euros to charity.

Donations to charitable causes
in €

113,000

65,000

Environment
SocialAppendix

Donations benefit e. g. food banks, hospitals, and educational
institutions. The Syntegon Group also regularly supports theaid organization CARE Germany, which, among other things,
is committed to providing food and medicine to people in needworldwide. In 2023, Syntegon supported CAREʼs aid withdonations totaling 60,000 euros, including for the victims of theearthquake in Turkey and Syria.

42,00015,000

9,000
2021

2022

14,0002023

donations made by the company

Syntegon’s regional commitment also benefits from theparticipation of its workforce during site events, such as theannual fundraising campaign “Packaging for a good cause”(see magazine section on p. 55–57). Campaigns initiated by
Syntegon employees, such as the ­“Syntegon Calorie Cup”,
combine social commitment and physical fitness: in this competition, Syntegon employees exercise a great deal over a
period of two weeks in various disciplines such as cycling, jogging, or walking. Participating sites donate one cent for every
burned calorie to a good cause.
Syntegon also supports local mass and top-level sports
through sponsoring partnerships, thereby strengthening theregional sense of community. In Crailsheim, where Syntegon operates its largest site, the company sponsors HAKRO
Merlins Crailsheim, an internationally successful basketballclub, as well as the largest local sports club (TSV Crailsheim). At the Beringen site in Switzerland, Syntegon is one donations made by employees as partof the companyʼs social commitmentof the sponsors of the handball club Kadetten Schaffhausen,
which is active in the highest Swiss league and at European
level. These long-term partnerships strengthen Syntegon’srole as a regionally committed player.
Knowing one’s value
Together with relevant stakeholders, Syntegon regularly
reviews how appropriate and effective its donation and sponsorship engagements are. The company monitors local media
coverage continuously and surveys the donation commitmentof its sites once a year to measure the success of its communication and charitable activities. Employees can provide feedback on their own sponsorship activities and make suggestions.

The current results show that regular and proactive communication with local media and decision-makers has become
established at the largest sites. This has strengthened
Syntegon’s role as a relevant local player. The social commitment of Syntegon sites and employees has also increased
in recent years; employees actively support the company’s
donation activities.

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Preface
Content
Company profile
Governance
Environment
SocialAppendix

Appendix

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OnlineMore information

Syntegon at a glance
PrefaceCompanies of the Syntegon Group

Content
Company profile
Governance
Environment
SocialAppendixCompanyCountry

CompanyCountry

Syntegon Holding GmbHGermany

Syntegon Packaging Systems AG

Switzerland

Syntegon GmbHGermany

Syntegon Pouch Systems AG

Switzerland

Syntegon US Holding Inc.

USA

Syntegon Technology Services AG

Switzerland

Syntegon Technology GmbHGermany

Syntegon Technology Singapore Pte. Ltd.

Singapore

Syntegon Tecnologia de Embalagem Limitada

BrazilSyntegon Technology (Thailand) Co., Ltd.

Thailand

Syntegon Packaging Technology (Hangzhou) Co., Ltd.

China

Osgood Industries LLC

USA

Syntegon Technology A/S

Denmark

Kliklok LLC

USA

Syntegon Packaging Technology GmbHGermany

Syntegon Packaging Technology LLC

USA

Pharmatec GmbHGermany

Syntegon Pharma Technology LLC

USA

Hüttlin GmbHGermany

Syntegon Technology Services LLC

USA

Ampack GmbHGermany

Klenzaids Contamination Controls Private Limited

India

Makat Candy Technology GmbHGermany

Syntegon Technology Ltd.

Egypt

Kliklok International Limited

Great Britain

Valicare GmbHGermany

Syntegon Technology Limited

Great Britain

Syntegon Technology SAS

FranceSyntegon Technology India Private Limited

India

Syntegon Technology Ltd.

CanadaSyntegon Technology K.K.

Japan

Syntegon Technology South Africa (Pty) Ltd.

South Africa

Syntegon Packaging Solutions B.V.

Netherlands

Syntegon Technology Kft.

Hungary

SBM Schoeller-Bleckmann Medizintechnik GmbH

Austria

Valicare s.r.o.

Slovakia

Except for Klenzaids Contamination Controls Private Limited (90 percent) and Valicare s.r.o(51 percent), Syntegon is the sole owner of all 36 companies belonging to the group. The
Syntegon Group also holds less than 50 percent of the total shares in Industrial Pharmaceutical Resources (IPR), Inc. Syntegon further holds less than 10 percent of the shares inthe European Innovation and Technology Institute EIT Food CLC Central GmbH – until the
beginning of 2024 – and the embedded ocean GmbH.

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Preface

Quantity of materials used
Weights of materials used in machines

Content

delivered by the Syntegon Group* in 2023

Company profile
Governance
Environment
SocialAppendixClass

Material

Kilogram

Steel

Stainless steel

2,252,878

Cast steel
Other (low-alloyed / unalloyed)
Other Metals

Plastics

Elastomers

AlMg (aluminum-magnesium alloy)

125,116
1,610,063
286,217

Cast aluminum

3,223

Other aluminums

70,104

Other metals

23,125

CFK (carbon fiber-reinforced plastic)

228

PA (Polyamide)/PC (Polycarbonate)

51,692PTFE (Polytetrafluoroethylene e. g. Teflon)

5,711

PU / PUR (Polyurethane)

29,632Other (PBT, PET, POM)

125,425

FKM (Fluor rubber)

1,403

Others (EDPM, HNBR, VMQ)

70,137*without Klenzaids Contamination Controls Private Ltd.
Continuation of the table on page 65

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Quantity of materials used
Weights of materials used in machines

Content

delivered by the Syntegon Group* in 2023

Company profile
Governance
Environment
SocialAppendixClass

Material

Kilogram

Glass

Glass

55,315

Elektronics

Cables97,959Connectors, terminals, switches

77,074

Printed circuit boards

9,385Electronical components

92,256

Electrical motors

129,112Control units for electrical motors

42,134

Power supply

24,603

Display

10,506

Initial supplies

Other Electronics

486

Lubrication oil / grease

596

Other

14,261

Total

5,208,524*without Klenzaids Contamination Controls Private Ltd.

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Syntegon at a glance
Preface
Content

This Sustainability report is based on the requirements of the
GRI Standards 2021.

Company profile
Governance
Environment
SocialAppendix

The Syntegon Group has reported the information given inthis GRI Index for the period from January 1st, 2023 up to
and including December 31st, 2023 with reference to the GRI
standards.

Company profile
GRI 2: General DisclosuresPage
2-1 Organizational details

7, 8

2-2 Entities included in the organization’s sustainability reporting7, 8

2-3 Reporting period, frequency, and contact point

12

2-5 External assurance

12

2-6 Activities, value chain and other business relationships

7, 8

2-7 Employees

7, 8

2-8 Workers who are not employees

7, 8

2-9 Governance structure and composition

9, 10

2-10 Nomination and selection of the highest governance body

9, 10

2-12 Role of the highest governance body in overseeing the management of impacts

9, 10

2-13 Delegation of responsibility for managing impacts

9, 10

2-14 Role of the highest governance body in sustainability reporting

9, 10

2-22 Statement on sustainable development strategy

3, 4

2-23 Policy commitments

Continuation of the table on page 67

24, 28 , 29

2-28 Membership associations

11, 122-29 Approach to stakeholder engagement

11, 122-30 Collective bargaining agreements

11, 12

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PrefaceCompany profile

Page

Content
Company profile

GRI 3: Material Topics

Governance

3-1 Process to determine material topics
3-2 List of material topics

12, 13
14

Environment
SocialAppendix

GovernancePage

GRI 3: Material Topics

3-3 Management of material topics

GRI 201: Economic Performance

201-1 Direct economic value generated and distributed

18, 22201-3 Defined benefit plan obligations and other retirement plans

18, 22203-1 Infrastructure investments and services supported

16 – 18203-2 Significant indirect economic impacts

16 – 18

205-1 Operations assessed for risks related to corruption

24 – 27205-2 Communication and training about anti-corruption policies and procedures

24 – 27

206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

24 – 27

GRI 203: Indirect Economic Impacts

GRI 205: Anti-corruption

GRI 206: Anti-competitive Behavior

Environment

18, 22, 23

Page

GRI 3: Material Topics

3-3 Management of material topics

GRI 301: Materials

301-1 Materials used by weight or volume

31

GRI 302: Energy

302-1 Energy consumption within the organization

37

302-5 Reductions in energy requirements of products and services

37

Continuation of the table on page 68

31, 32, 37, 39

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Environment

Page

Content
Company profile

GRI 305: Emissions

Governance
Environment
SocialAppendix
GRI 306: Effluents and Waste

305-1 Direct (Scope 1) GHG emissions

39, 43305-2 Energy indirect (Scope 2) GHG emissions

43, 44305-3 Other indirect (Scope 3) GHG emissions

44

305-5 Reduction of GHG emissions

38 – 44306-2 Waste by type and disposal method

32, 36306-4 Transport of hazardous waste

32, 36SocialPage

GRI 3: Material Topics

3-3 Management of material topics

GRI 401: Employment

401-1 New employee hires and employee turnover

52, 53401-2 Benefits provided to full-time employees that are not provided to temporary or
part-time employees

52 – 54401-3 Parental leave
GRI 403: Occupational Health and
SafetyContinuation of the table on page 69

46, 47 , 51, 52, 54, 59

53403-1 Occupational health and safety management system

46 , 47, 51

403-2 Hazard identification, risk assessment, and incident investigation

46 , 47, 51

403-3 Occupational health services

46 , 47, 51

403-4 Worker participation, consultation, and communication on occupational health and safety

46 – 51403-5 Worker training on occupational health and safety

46 – 51403-6 Promotion of worker health46 – 51

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SocialPage

Content
403-7 Prevention and mitigation of occupational health and safety impacts directly linked tobusiness relationships

46 – 51

Environment

403-8 Workers covered by an occupational health and safety management system

46 – 51

Social403-9 Work-related injuries

46 – 51

403-10 Work-related ill health46 – 51404-1 Average hours of training per year per employee

54, 58404-2 Programs for upgrading employee skills and transition assistance programs

54, 58404-3 Percentage of employees receiving regular performance and career development reviews

54, 58

GRI 405: Diversity and Equal
Opportunity

405-1 Diversity of governance bodies and employees

51, 52

GRI 413: Local Communities

413-1 Operations with local community engagement, impact assessments, and development programs

59 – 61413-2 Operations with significant actual and potential negative impacts on local communities

59 – 61

Company profile
GovernanceAppendix
GRI 404: Training and Education

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Content
Company profile
Governance

Legal notice
Publisher
Syntegon Technology GmbH
Stuttgarter Straße 13071332 Waiblingen
Germany

Environment
SocialAppendix

Christine Giek
Vice President Marketing & Communications
Syntegon Technology GmbH
info@syntegon.com
www.syntegon.com© May 2024

Project management
Patrick Löffel
Corporate Communications Manager
Syntegon Technology GmbH
Environment, Social, Governance (ESG)
Thomas Volk
Vice President Real Estate, Safety & Security
Syntegon Technology GmbHDr. Sebastian Östreicher
Head of Health, Safety & Environment
Syntegon Technology GmbH

Layout and design
wirDesign communication AG
www.wirdesign.de
Consultation and auditing of GRI reporting
zukunftswerk eG
www.zukunftswerk.org
Text
Commha Consulting GmbH & Co. KG
www.commhaconsulting.com
ImagesCARE Deutschland e. V. | Grabowsky
Siegfried AG
Peter Oppenländer Fotodesignralph klohs photographie | Schokolade
Filmproduktion GmbH
United Nations | https://sdgs.un.org/goals
VideosMarian Hofmann Videography
Silas Fürstenberger
Further information
This report was originally compiled in German
and has been translated into English.
Editorial deadline: 22.05.2024

Legal noticeThis report contains statements that relate tofuture developments of the Syntegon Groupand to (macro-) economic conditions anddevelopments. Words such as “assume”,“believe”, “estimate”, “expect”, “intend”, “can”,“should” and similar terms identify suchforward-looking statements. These represent
the current estimates of Syntegonʼs management based on information available at thetime this report was prepared. Forward-looking statements are characterized by a large
number of risks and uncertainties and may
therefore differ substantially from the future
development of the Syntegon Group and theresults actually achieved. Various factors arebeyond Syntegonʼs control and cannot be
accurately estimated in advance. Examples
are an unfavorable development of the global
economic situation, unavoidable events offorce majeure such as natural disasters,
pandemics, geopolitical unrest, a possible
change in the acceptance of our products andservices, price increases for raw materials or
supply bottlenecks. If the underlying assumptions do not materialize, or if any of these orother factors should occur, actual results may
differ from those currently anticipated. An
update of the forward-looking statements isneither planned nor does Syntegon assume aseparate obligation to do so.

Syntegon Technology GmbH
Stuttgarter Straße 13071332 Waiblingen
Germany
info@syntegon.com
www.syntegon.com© May 2024