Computer Services

Leading thejourney tocost savingsand growth
Grupo OMX
Helping a client cut monthly costs by300% and unlock fresh opportunities
for innovation with Mexico’s first-ever
Lenovo TruScale deployment.

1

Who is
Grupo OMX?

Grupo OMX is an IT services and solutions group made up of eightcompanies and a subsidiary in Houston, Texas. The group operates
through eight key verticals, serving clients in Mexico, Central America,
the Caribbean, and the United States.
For Grupo OMX, business has always revolved around offering cuttingedge technology solutions, delivered by an expert team, with the aim ofhelping clients to strengthen efficiency, cut costs, and drive innovation.

2TheChallenge

Grupo OMX has built long-standing relationships with its customers,some stretching back more than 18 years. Recently, one such long-term
customer engaged Group OMX for what began as a typical hardware
delivery project: the aim was to modernize the IT infrastructure
supporting a large passenger transport client in Mexico, before
expanding the system to cover the rest of its client base.
However, after closely evaluating the company’s existing environmentand requirements, Grupo OMX“This customer had always purchased its data center hardware
outright, and came to us looking to continue down that samepath. But we quickly saw that deploying such a large hardware
landscape would require massive up-front costs, not to mention
considerable ongoing effort to keep growing the environment
in line with end-client needs.”
Alberto Caballero Valdés
General Manager, Grupo OMX

Grupo OMX crunched the numbers and showed its customer that theystood to make substantial savings—in the realm of tens of thousands ofdollars a month—by opting for a different kind of solution: Lenovo TruScale.

“Together with Lenovo, we were able to come to this customer
with a very compelling offer: access to top-of-the-line hardware
combined with a flexible pay-as-you-go commercial model. It
allowed them to generate substantial savings against what waspreviously a very large sunk cost.”
Alberto Caballero Valdés
General Manager, Grupo OMXWhy Lenovo?
The company was convinced, and gave Grupo OMX thegreen light to move ahead with the first-ever LenovoTruScale Infrastructure-as-a-Service deployment in Mexico.
With the Lenovo solution, the company can deploy
industry-leading servers, storage, and networking hardwareon premises at its data center, without the need for upfront
capital expenditure. The company only pays for theinfrastructure resources it actually uses.
“We recommended Lenovo TruScale because it is a great
way to overcome the challenges presented by operating alarge, traditional physical infrastructure. Our customer canavoid long procurement and deployment timelines, risk ofhardware obsolescence, and low performance, as well as theneed for large upfront investment. At the same time, we canrecommend changes and add new hardware as needed, andour customer pays only for what they use. Lenovo TruScale isan excellent pay-as-you-go data center solution.”

“Lenovo TruScale is proof that less ismore. You don't need to have a verylarge and fixed solution that you pay a
lot for up front. Instead, you get a highly
scalable platform, where you pay forwhat you need.”
Alberto Caballero Valdés

General Manager, Grupo OMXGetting on
board witha new data
center model

Grupo OMX broke new groundwith this customer, leading a massive
migration to a first-of-its-kindinfrastructure-as-a-service (IaaS)
platform. Such a pioneering project
wasn’t without its teething problems,
but the joint team was able tomobilize the right resources todeliver first-time right.
Caballero Valdés recalls: “From ourside, we assigned a group of engineers
with decades of experience, whoworked hand-in-hand with a teamfrom Lenovo. Together, we carried out
an extremely successful project. There
were some bumps along the way, but
we worked closely with Lenovo to geteverything sorted. We carried out themigration in parallel phases in order toavoid any risk, and brought the projectacross the line in about three months.”

Services

Lenovo TruScale Infrastructureas-a-Service (Discover, Design,Implement, Support, Optimize)
Lenovo TruScale DedicatedCustomer Success Manager
Lenovo TruScale Continuous
Monitoring, Health Checks andUpdates
Lenovo Warranty Upgrade

Hardware

Lenovo ThinkSystem SR850 V2Lenovo ThinkSystem SR650
Lenovo ThinkSystem SR530
Lenovo ThinkSystem DE Series
StorageLenovo ThinkSystem DB620
Fibre Channel SAN Switches
Lenovo TruScale Management
ConsoleSoftware

VMware vSphere
IBM Db2

The outcome of that hard work is a state-of-the-art solution based on
Lenovo TruScale Infrastructure-as-a-Service, which includes deployment
and implementation services, a dedicated customer success manager, andpay-as-you-go model. The customer currently runs many client workloads
on the platform, including IBM Db2, SAP, ticketing, and vehicle maintenancesystems. The entire infrastructure is monitored and managed remotely byGrupo OMX, working in conjunction with Lenovo.

“We received very strong support from Lenovo on every level,from their leadership all the way through to sales and projectdelivery. It’s a great benefit to be backed by a team as dedicatedas this. We are incredibly proud to be part of the first Lenovo
TruScale deployment in Mexico, and we look forward to leading
many more successful IaaS projects with Lenovo.”
Alberto Caballero Valdés
General Manager, Grupo OMX

3Results

With Lenovo TruScale IaaS,
Grupo OMX has helped its
customer to reimagine its
approach to infrastructure
procurement, deployment, andmanagement. The company has
shifted away from a CAPEX-based
approach of purchasing costly new
hardware upfront, and can now
scale server and storage capacity
on demand, as client needs dictate.
The nimble OPEX-based approach
has helped to reduce monthly
expenses by around 300%.

Up to 300% reduction inmonthly expenses byembracing a pay-as-you-go
OPEX model

Up to 30% fasterdatabase transaction
times

Up to 99.95% data
availability for missioncritical client systems

Fully managed service
frees the company tofocus on innovation andclient service

The company’s clients are also seeing the benefits of the Lenovo
solution. The company no longer proposes contracts with upfront
fees, instead offering flexible monthly billing that allows clients tomanage their finances more efficiently. At the same time, clients enjoy
improved performance and availability: since introducing Lenovo
TruScale, the customer has reduced database transaction times by
30% and achieved 99.95% data availability for critical client systems.
Equally importantly, Grupo OMX’s customer has been able to redirect
the cost savings it’s unlocked with Lenovo TruScale to support otherkey areas of its operations, freeing up valuable capital for investment
in human resources, client service, and innovation. This is empowering
the company to fine-tune its services and bring new offerings to themarket, strengthening its value proposition and winning new business.

“Our decision to partner with Lenovo
comes down to two main reasons. One is
the performance and innovation that theirsolutions generate for the market. Two isthat Lenovo accompanies us shoulder toshoulder whenever and wherever we needit. We’d be hard-pressed to find a better
technology partner.”
Alberto Caballero Valdés

General Manager, Grupo OMXHow Do You Meet Changing
Customer Demands?
Boosting agility with Lenovo TruScale.

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