International Operation Department(IOD) Business Description

KNT-CT Holdings Corporate Profile
KNT-CT Holdings Co., Ltd. is a full-service travel agency delivering encounters,
inspiration and delight to customers through safe and pleasant travel. We areWe believe that we can play a big role in creating inspiring experiences that will betalked about with the next generation as we deliver services to meet the travel-related
needs of all types of customers.
All of us at the 36 companies inside and outside Japan that make up KNT-CTHoldings are committed to providing the highest level of service exceeding customer
expectations so that we continue to be a trusted and welcomed partner for your travelneeds.
KNT-CT Holdings and Group Companies (as of April 1, 2018)
Regional companies
Kinki Nippon Tourist Corporate Business Co., Ltd.

Kinki Nippon Tourist Metropolitan Co., Ltd.

Kinki Nippon Tourist Kanto Co., Ltd.

Kinki Nippon Tourist Chubu Co., Ltd.

Kinki Nippon Tourist Kansai Co., Ltd.

Kinki Nippon Tourist Hokkaido Co., Ltd.

Kinki Nippon Tourist Tohoku Co., Ltd.

Kinki Nippon Tourist Chugokushikoku Co., Ltd.
KNT-CT Holdings Co., Ltd.

Kinki Nippon Tourist Kyushu Co., Ltd.

Club Tourism International Inc.

Specialty companies
KNT-CT Global Travel Co., Ltd.

KNT-CT WEB Travel Co., Ltd.

Consolidated subsidiaries inside Japan (10 companies)
Consolidated subsidiaries outside Japan (14 companies)

KNT-CT Global Travel Corporate Profile
Established in 1947, KNT-CT Global Travel Co., Ltd. has operated as an inbound travel
agency since 1979 and came under the KNT-CT Holdings Group in 2017. Following aresome of its key departments involved planning and operations for purpose-designed
programs and events and related services.
- The Global MICE Department provides services for overseas guests invited byJapanese companies and government organizations.
- The DMC Japan Department arranges accommodations and transportation for people
visiting Japan.
- The DMC Japan Kyoto Office provides services in the Kansai Region for global travelagencies.
- The International Operation Department (IOD) provides hospitality and other services
tailored to individual customs, cultures and religions.
- The International FIT Sales Department handles the joint sale and promotion ofproducts for foreign independent travel (FIT) with Group companies.

Inbound MICE services provided for:- International conferences- International sports events and sports training camps- Corporate meetings and incentive tours- Arts and cultural events- Trade shows and trade fairs- Study and research tours- International exchanges- Familiarization trips

IOD Business Description
The International Operation Department (IOD) is a team that specializes in providing
support services for customers visiting Japan from overseas to attend conferences andevents.
Team members have in-depth knowledge of inbound tourism operations and serveas the contact point for organizers of meetings and events, delivering meticulous
support services in the areas of event registration management, inquiries, travel andother arrangements, payment management, creation of documents and forms, andmeeting and event on-site operations. All services are available in English.
Participant data is centrally managed in a dedicated database, with updates andreports provided to the organizers in a timely manner throughout the meeting or event.
Following are some of the diverse range of services we offer.

Event registration management- Sending invitations- Event registration website development- Sending announcements and circulars- Participant registration management- Presentation/paper abstract management- Session attendance management- Banquet attendance management- Excursion attendance management- Spouse program management- Management of dietary restrictions- Questionnaire collection post-event

Inquiries and communications- Answering questions from participants- Communications with VIP guests (honorarium information, flight confirmations, specialarrangements)- Communications with sports federations (confirming competing athletes, pre-event training
camp locations)- Communications with branches, sales offices and local companies in other countries

Travel and other arrangements- Lodging- International flights- Domestic transportation (flights, trains)- Chartered coaches, hired cars
- Meals, box meals, restaurants- Tour guides and interpreters- Admission to tourist sites

Payment management- Collecting payments via credit card and bank transfer- Issuing invoices and receipts

IOD Business Description
Creation of documents and forms- Proxy creation of invitation letters to obtain visas to Japan- Name badges- Admission tickets to concurrent events (seminars, banquets)- Meal menus- Access information- Travel itineraries

Conference and event on-site operations- Tour desk set-up and staffing- On-site registration- On-site travel requests- Participant transit checks

KNT-CT Holdings

Overseas

KNT-CT Global Travel

Global Headquarters

International Operation Department(IOD)

Overseas participants

JapanKinki Nippon Tourist
Regional Companies

Local organizer

Approximately 200 branch offices
all over Japan

Domestic participantsAccomplishments
Our work on the following projects has been recognized by clients for outstanding
quality. We take care of registrations, meals, transportation, lodging, correspondencewith overseas guests and other outsourced tasks so that event organizers canconcentrate on the content of their event.

International meetings- International Congress of the World Federation of Occupational Therapists (2014)- World Bonsai Convention (2017)- Seminar for a specialized financial agency of the United Nations- International education program meeting- Congress of the International Commission for Optics

Sports- World Judo Championships (2010)- Judo Grand Slam Tokyo (annually since 2010)- Tokyo Marathon runners entry (annually since 2011)- Le Tour de France Saitama Criteium (annually since 2014)- World Table Tennis Championships (2014)- Volleyball World Grand Championship (2001, 2005, 2017)

For corporations- Fashion show for a global fashion brand- Internal convention for a major tire manufacturer- Meeting for a major automaker- Children’s picture diary contest organized by a major chemical company- Forum by a major recruiting company for students studying abroad (held in Tokyo)- Incentive tour for a major pharmaceutical company- Symposium for a pharmaceutical company

For government agencies- Cabinet meeting organized by the Global Health Security Initiative- ASEAN Festival- Global insurance program meeting

Company History
With more than 70 years of experience in the inbound tourism and travel industry, weare proud to be a top-class inbound travel agency in Japan.

1947

Kinki Travel Co., Ltd. (the origin of our group) founded.

1955

Kinki Nippon Tourist Co., Ltd. founded.

1979

Tourism Department established to handle overseas visitors to Japan.
Travel Centers for overseas visitors to Japan established in Tokyo and Kyoto.

1985

Sales of Japan Rail Pass starts overseas for visitors to Japan.

1986

Sales of Stay and Save starts overseas for visitors to Japan.

1994

Tokyo International Travel Department established.
Osaka International Travel Department renamed.

2004

Club Tourism International Inc. founded via the transfer of business from Kinki
Nippon Tourist Co, Ltd.
Japan Hotels Online, accommodation reservation website for overseas visitors toJapan, opens.

2005

Global Business Department established.
Asia Center established to respond to inbound travelers from Asia.

2008

International Business Company established in response to the shift to thecompany system.
Yokoso Japan website for overseas visitors to Japan opens.

2009

JTO accommodation reservation website for overseas visitors to Japan opens.

2011

Inbound Travel Department established.

2013

KNT-CT Holdings Co., Ltd. founded.
Kinki Nippon Tourist Co., Ltd. and Club Tourism International Inc. merge.

2014International FIT Sales Department established.

2016

DMC Japan Kyoto Office established as a base for services targeting overseasvisitors to Japan.

2017KNT-CT Global Travel Co., Ltd. founded.
Inbound travel business transferred from Kinki Nippon Tourist Co., Ltd. to new
KNT-CT Group companies via the partial splitting of business operations.