Trademarks
Autel®, MaxiCheck®, MaxiDAS®, MaxiDiag®, MaxiRecorder®, MaxiScan®,MaxiSys® and MaxiTPMS® are trademarks of Autel Intelligent Technology
Corp., Ltd., registered in China, the United States and other countries. Allother marks are trademarks or registered trademarks of their respective
holders.

Copyright Information
No part of this manual may be reproduced, stored in a retrieval system ortransmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission ofAutel.

Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on
the latest information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While
information of this manual has been carefully checked for accuracy, no
guarantee is given to the completeness and correctness of the contents,
including but not limited to the product specifications, functions, andillustrations.
Autel will not be liable for any direct damages or for any special, incidental,
or indirect damages or for any economic consequential damages (including
lost profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully,
paying extra attention to the safety warnings and precautions.

For Services and Support
http://pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
Support@autel.com
For technical assistance in all other markets, please contact your local selling
agent.
iSafety Instructions
To prevent personal injury or damage to vehicles and/or the scan tool, readthis instruction manual first and observe the following safety precautions at aminimum whenever working on a vehicle.

Work Area Safety

Always perform automotive testing in a safe environment.



Keep your work area clean and well lit. Cluttered benches and dark areas
may cause accidents.



Keep clothing, hair, hands, tools, test equipment, etc. away from all
moving or hot engine parts.

Operate the tool in a well-ventilated work area.



Do not operate the tool in explosive atmospheres, such as in thepresence of flammable liquids, gases, or heavy dust.

Keep a fire extinguisher suitable for gasoline/chemical/electrical fires
nearby.



Do not use the tool around corrosive chemicals which can ruin the photo
quality.

Keep bystanders, children and visitors away while operating the tool.

Keep the tools dry, clean, free from oil, water and grease. Use a mild
detergent on a clean cloth to clean the outside of the tool whennecessary.

Electrical Safety


Avoid body contact with earthed or grounded surfaces such as pipes,
radiators, ranges and refrigerators.

Do not expose the tool to rain or wet conditions. Water entering the tool
will increase electric risk.



Do not abuse the cord. Never use the cord for carrying, pulling, or
unplugging the tool. Keep cord away from heat, oil, sharp edges ormoving parts.

ii



If operating the tool in a damp location is unavoidable, use a ground fault
circuit interrupter (GFCI) to protect supply.

Personal Safety

Do not use the tool while tired or under the influence of drugs, alcohol,
or medications. A moment of interruption can result in serious personal
injury.



Do not over-reach. Keep proper footing and balance at all times. Proper
footing and balance enables better control of the tool in unexpected
situations.



Always wear safety eye protection that meets ANSI standards.



Do not wear loose clothing or jewelry. Keep your hair, clothing, andgloves away from moving parts. Loose clothes, jewelry, or long hair canbe caught in moving parts.

Do not place the tool on any unstable cart or surface. The tool may fallcausing serious injury to a person or serious damage to the tool itself.



Never spill liquid on the display units. Liquid increases the risk of electric
shock and damage to the tool.



Do not use the tool for personal or medical use in any way.



The product is not shock-resistant. Do not use it as a hammer or drop it.

iii

CONTENTS
CONVENTIONS .................................................................................................1
MAXIVIDEO MV500 DISPLAY TABLET .................................................................3
MV500-2 HANDLE, CABLE AND IMAGER HEADS ..................................................7
ACCESSORIES INCLUDED ................................................................................ 11
THE DISPLAY TABLET AND HANDLE CONNECTION .............................................. 12
THE IMAGER HEADS AND CABLE INSTALLATION ................................................. 12
ACCESSORIES INSTALLATION ...........................................................................13
MICRO SD CARD INSTALLATION ......................................................................13
MINI USB CABLE CONNECTION.......................................................................14
HDMI CABLE CONNECTION ............................................................................14
BATTERY CHARGING SAFETY ..........................................................................15
BATTERY AND CHARGER SPECIFICATIONS ........................................................ 15
CHARGER INSPECTION ................................................................................... 16
BATTERY CHARGING PROCEDURES .................................................................17
NAVIGATION ..................................................................................................18
BASIC OPERATION ......................................................................................... 21
OPERATION PRECAUTIONS ............................................................................. 25
TOOL INSPECTION .......................................................................................... 27
TOOL AND W ORK AREA SET-UP ......................................................................28
W I-FI ...........................................................................................................30
COLOR MODE ............................................................................................... 32
DATE AND TIME ............................................................................................. 33
SCREEN BRIGHTNESS .................................................................................... 34
iv

SOUND .........................................................................................................35
LANGUAGE ....................................................................................................36
STORAGE LOCATION ...................................................................................... 37
SCHEDULED POWER-OFF ............................................................................... 38
SERIAL NUMBER ............................................................................................ 39
FORMAT .......................................................................................................39
RESTORE FACTORY SETTINGS ........................................................................40
VERSION .......................................................................................................41
UPDATE ........................................................................................................42

FCC WARNING.............................................................................................. 47
RF WARNING STATEMENT .............................................................................. 48
ROHS COMPLIANCE ...................................................................................... 48
CE COMPLIANCE ........................................................................................... 48
LIMITED ONE YEAR W ARRANTY.......................................................................50
SERVICE INFORMATION................................................................................... 51v

Using the ManualThis manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional
equipment that are not included on your system. Contact your sales
representative for availability of other modules and optional tools oraccessories.

Conventions
The following conventions are used.

Bold Text
Bold text is used to highlight selectable items such as buttons and menu
options.
Example:

Tap OK.

Notes and Important Messages
Notes
A NOTE provides helpful information such as additional explanations, tips,
and comments.
Example:NOTE
New batteries reach full capacity after approximately 3 to 5 charging anddischarging cycles.

1

Important
IMPORTANT indicates a situation which, if not avoided, may result in damage
to the test equipment or vehicle.
Example:IMPORTANTKeep the cable away from heat, oil, sharp edges and moving parts. Replacedamaged cables immediately.

Hyperlinks
Hyperlinks or links that take you to other related articles, procedures, andillustrations are available in electronic documents. Blue italic text indicates a
selectable hyperlink.

Procedures
An arrow icon indicates a procedure.
Example:

To adjust the sound1.

Tap the Settings icon on the live image screen.

2.

Tap the Sound option on the column.

3.

Slide the Sound icon left or right on the sound indicator bar fordifferent volume. The righter the icon is, the louder the sound wouldbe.

4.

Tap Save on the top right corner to confirm and return to Settings
menu.

Illustrations
Illustrations used in this manual are samples, the actual testing screen mayvary for each vehicle being tested. Observe the menu titles and on-screen
instructions to make correct option selection.

2

2 General Introduction
MaxiVideo MV500 is Autel’s most advanced digital inspection camera to date.
Its revolutionary tablet design supports wireless image transmission of up to
30 meters between the MaxiVideo MV500 display tablet and inspection scope.
Along with its dual-camera cable, MaxiVideo MV500 gives technicians the
freedom to work either individually or collaboratively during inspection to
produce best results.
This manual describes the construction and operation of the device and how
it works to examine difficult-to-reach areas.

MaxiVideo MV500 Display Tablet
Functional Description

Figure 2-1 MaxiVideo MV500-1 Display Tablet Front View
1.

5.0’’ LCD Capacitive Touchscreen

2.

Microphone3.

Rubber Protrusion – helps to hold the MV500-2 handle to the display
tablet.

4.

Power LED Light – indicates battery level & charging status.
35.

Round-shaped Magnet – attaches the MV500-2 handle with the display
tablet.

The power LED light displays different colors in response to the following
scenarios:
A.

B.

Green:


Illuminates green when the display tablet is charging and the battery
level is above 90%.

Illuminates green when the display tablet is powered on and thebattery level is above 15%.

Red:

Illuminates red when the display tablet is powered on and the battery
level is below 15%.

C. Yellow:


Illuminates yellow when the display tablet is charging and the battery
level is below 90%.

Figure 2-2 MaxiVideo MV500-1 Display Tablet Back View
6.

Collapsible Stand – extends from the back at 30/60/90 degree angles toallow hands-free viewing of the display tablet.

7.

Built-in Magnet (left)

8.

Rear Camera

9.

Built-in Battery

10. Built-in Magnet (right)
411. Loudspeaker

Figure 2-3 MaxiVideo MV500-1 Display Tablet Top View
12. DC Power Supply Input Port – connects the 5 volt power adapter tocharge.
13. HDMI Port
14. Mini USB Port
15. SD Card Slot
16. Lock/Power Button – turns the device on & off with long press (Power off,
Reboot, Airplane mode, Silent mode), or locks the screen with shortpress.

Power Sources
The display tablet can receive power from any of the following sources:
Internal Battery PackDC Power Supply

Internal Battery Pack
The display tablet can be powered with the internal rechargeable battery,which if fully charged can provide sufficient power for about 3.5 hours ofcontinuous operation.

DC Power Supply
The display tablet can be powered from a wall socket using the DC power
adapter. The DC power supply also charges the internal battery pack.

5

Technical Specifications
Table 2-1 Display Tablet Specifications
Item

Description

Recommended Use

IndoorOperating System

AndroidTM 4.4.2, KitKat

Processor

RockChip RK3188 Cortex-A9 quad-core processor(1.6 GHz)

Memory1GB RAM DDR3 & 16GB ROM

Display

5-inch LCD capacitive touchscreen with 1280x720
resolution

Dimensions

195.2 x 115.6 x 32.4 mm (7.7’’ x 4.6” x 1.3”)

Connectivity

Mini USB 2.0
HDMI Type A
SD card (supports up to 32GB)

Wi-Fi

802.11 b/g/n

CameraRear-facing, 5-megapixel

SensorGravity accelerometer

Audio Input/Output

Microphone
Single speaker

Power and Battery

3.7 V/3200 mAh lithium-polymer battery
Charges via 5 VDC power supply

Tested Battery Life

Around 3.5 hours of continuous use

Battery Charging

5 V/3 A

Input
Power Consumption

3W

Operating Temp.

-10°C to 60°C ( 14°F to 140°F)
6

Item

Description

Storage Temp.

-20°C to 70°C (-4°F to 158°F)

Operating Humidity

5% - 95% non-condensing

Housing

Strong plastic housing with protective rubber bootNet Weight463 g (1.02 lb.)

MV500-2 Handle, Cable and Imager Heads
Functional Description

Figure 2-4 MaxiVideo MV500-2 Handle Front View
1.

LED Light Dimmer Button – decreases LED light brightness.

2.

Power Button – turns on/off the tool with long press, or turns on/off the
flashlight with short press.

3.

Power LED Light – indicates battery level & charging status.

The power LED light displays different colors in response to the following
scenarios:

7

A.

B.

Green:


Illuminates green when the MV500-2 handle is charging and thebattery level is above 90%.

Illuminates green when the MV500-2 handle is powered on and thebattery level is above 15%.

Red:

Illuminates red when the MV500-2 handle is powered on and thebattery level is below 15%.

C. Yellow:


Illuminates yellow when the MV500-2 handle is charging and thebattery level is below 90%.

4.

LED Light Brighter Button – increases LED light brightness.

5.

Shutter Button – starts capturing image or video.

Figure 2-5 MaxiVideo MV500-2 Handle Left Side View
6.

Knurled knob

7.

Heat sink

8.

Built-in Battery

8

Figure 2-6 MaxiVideo MV500-2 Handle Top View
9.

USB Port

10. Flashlight

Figure 2-7 MaxiVideo MV500-2 Handle Bottom View
11. Rabbet
12. Round-shaped Rabbet
13. Power Supply Input Port – connects the 5 volt power adapter to charge.

Figure 2-8 MaxiVideo MV500-2 Cable and Imager Heads
1.

Front Imager Head2.

Front LED Light

3.

Side LED Light

4.

Side Imager Head

5.

Cable

6.

USB Plug
9Power Sources
The handle can receive power from any of the following sources:
Internal Battery PackDC Power Supply

Internal Battery Pack
The handle can be powered with the internal rechargeable battery, which if
fully charged can provide sufficient power for about 2.8 hours of continuous
operation.

DC Power Supply
The handle can be powered from a wall socket using the DC power adapter.
The DC power supply also charges the internal battery pack.

Technical Specifications
Table 2-2 MV500-2 Handle Specifications
Item

Description

Recommended Use

Indoor

Processor
MemoryOptimal Viewing
Distance
Dimensions
Power Supply

Grain GM8287 processor (792 MHz ARM-based
32-bit RISC)
256MB RAM & 16MB ROM
2.5 cm to 35.6 cm (1” to 14”)180.2 x 73.8 x 33.6 mm (7.1” x 2.9” x 1.3”)
Built-in rechargeable lithium-ion battery pack (3.7
V/2600 mAh)

Item

Description

Tested Battery Life

Around 2.8 hours of continuous use

Battery Charging

5 V/3 A
10

InputImage Capture
Image Controls
Lighting

JPG images (1280 x 720)
H.264 videos (1280 x 720)
Zoom, low light vision
Fully adjustable LED light
40 Lm (flashlight)

Cable Reach

1 m (39.4”)

Imager Heads

8.5 mm (0.33”), about 1.0 megapixel (1280 x 720)

Waterproof

To a depth of 1.6 m (63”) (imager heads andcable)

Additional Port

Mini USB – 10 Pin

Power Consumption

3W

Operating Temp.

Handle & cable: 0°C to 60°C (32°F to 140°F)

Storage Temp.

Handle & cable: -20°C to 70°C (-4°F to 158°F)

Operating Humidity

5% - 95% non-condensing

Wi-Fi

802.11 b/g/n

Net Weight

290 g (0.64 lb.)

Accessories Included
1)

User Manual

2)

Imager Heads and Cable (8.5 mm)

3)Magnet and Hook

4)

Charger

5)

Mini USB Cable

6)

HDMI Cable

7)

Protective Carrying Case

11

3 Installation and Connection
The Display Tablet and Handle Connection
To connect the display tablet and handle, insert the rubber protrusion on the
top right of the display tablet into the corresponding rabbet on the back of thehandle and the round-shaped magnet on the right bottom of the display tablet
into the corresponding round rabbet on the back of the handle (Fig 3-1).
Make sure they are properly aligned for firm connection.

Figure 3-1

The Imager Heads and Cable Installation
To use the tool, the imager heads and cable must be connected to the handle.
To connect the cable to the handle, make sure the key and slot (Fig 3-2) areproperly aligned. Once they are aligned, finger-tighten the knurled knob tohold the connection firmly in place.

12

Figure 3-2

Accessories Installation
The two accessories include one magnet and one hook (Fig 3-3). Both areattached to the imager head in the same manner. Hold the accessory and theimager head as shown in Fig 3-4. Slip the end of the accessory over theimager head and then fix the accessory as shown in Fig 3-5.

Figure 3-3 Accessories

Figure 3-4

Figure 3-5

Micro SD Card Installation
To insert a Micro SD card into the Micro SD card slot, make sure the pins arefacing away from the screen. To remove the Micro SD card, gently push theMicro SD card inward and then release to eject it from the card slot.

NOTE
Micro SD card slot provides for additional memory, but Micro SD card is
optional and not included. Different Micro SD cards can be used to insert into
the Micro SD card slot. The maximum 32GB of the Micro SD card can besupported.

13

Mini USB Cable Connection
Use the supplied mini USB cable to connect the tool to a PC to upload andview captured photos and videos. When the display tablet is successfully
connected to the PC, a small window will pop up on the screen of the PC toallow you to manage the photos and videos stored in the display tablet. You
would also find a file named as “MV500” in the PC’s Portable Devices or
Others section.

HDMI Cable Connection
Insert the HDMI cable into the HDMI port of the tool and the other end of thecable into the HDMI port of a TV, the LCD screen will output a high quality
real-time image.

14

4 Battery Charging Precautions
To reduce the risk of serious injury, read these precautions and the label on
charger’s surface carefully before using.

Battery Charging Safety

Do not probe charger with conductive objects.



Do not use charger if it has been dropped or damaged in any way.

Charge battery between 10°C (50°F) and 45°C (113°F).

When in use, the charger shall be kept out of heat, high voltage and avoid
children’s touching.

Use the supplied charger. Do not charge the battery over 24 hours.



Do not cover the charger while in use.



Unplug the charger from outlet before attempting any maintenance or
cleaning.



Do not store charger in damp, wet or explosive environment.



Do not open charger housing. Have repairs performed only at authorized
locations.



Do not charge battery near fire or in the sunlight.

Proper care will prevent serious damage to the charger.

Battery and Charger Specifications
Table 4-1 Specifications
Item

Description

Charger Input

100-240 VAC, 50/60 Hz

Charger Output

5 VDC

15

Item

Description

Battery Type

3.7 V lithium-ion

Battery Capacity

Charging Time

Cooling

3200 mAh (display tablet)
2600 mAh (handle)
3 hours (display tablet)
2.8 hours (handle)
Active fan cooling
Fan (1.8 CFM, 0.05 CMM)

Charger Inspection
Before using, inspect the charger and fix any problems. Set up charger
according to these procedures to reduce the risk of injury from electric shock,fire and other causes and prevent tool damage.
1.

Make sure charger is unplugged. Inspect the power cord and charger fordamage or broken, worn, missing, misaligned, binding parts. If any
problems are found, do not use the charger until the parts have been
repaired or replaced.

2.

Clean any oil, grease or dirt from the tool especially on the buttons. This
helps to prevent the tool from slipping from your hands and allows proper
ventilation.

3.

Inspect if the warning label on charger’s surface is intact and readable.

4.

Select appropriate location for charger before using. Check work areafor:The charger must be between 10°C (50°F) and 45°C (113°F) for
charging. If the temperature of either is outside of this range at any
point during charging, the operation will be suspended until the
charger is brought back to the correct temperature range.

Inspect that the plug fits correctly into the desired outlet.



The charger needs a clearance of at least 10 cm (4") on all sides tomaintain a proper operating temperature.

16

Battery Charging Procedures
The MV500 has two 3.7 V built-in lithium-ion rechargeable batteries, a 3200
mAh lithium-ion battery for the display tablet and a 2600 mAh lithium-ion
battery for the handle. When the battery level is below 15% and the tool is
not charging, the corresponding Battery Capacity icon on the top of thedisplay tablet screen will be red until the tool shut down automatically.
For both of the batteries, they can only be charged by charger:To charge by charger:

Locate the DC power source port of the tool.

With dry hands, connect the tool to the outlet with charger to start
charging.

NOTE
New batteries reach full capacity after approximately 3 to 5 charging anddischarging cycles.

17

5 Operation Instructions
Always wear safety eye protection to protect your eyes against dirt and otherobjects. Follow operation instructions to reduce the risk of injury from electric
shock, entanglement and other causes.

Navigation
In the MV500 display tablet system, each screen contains a number of icons
that allow you to make desired selections and controls. The table below
provides a brief description of the operations of the icons in the system.
Table 5-1 Icons
Name

Icon

Description

Rear Camera

Tap this icon to display different camera modes
or choose rear camera mode.

Front Camera

Tap this icon for front camera mode.

Side Camera

Tap this icon for side camera mode.

Dual Camera

Tap this icon for dual camera mode.

Rotate (main)

Tap this icon to rotate the main window by 90°
clockwise in dual camera mode.

Rotate (small)Tap this icon to rotate the secondary window by
90°clockwise in dual camera mode.

RotateSettings

Tap this icon to rotate the live image screen by
90 ° clockwise in rear camera mode, front
camera mode, and side camera mode.
Tap this icon to open the setting screen to set
Wi-Fi, Color Mode, Date & Time, etc.

18

Name

Icon

Description

Shutter

Tap this icon to take photos.

Start

Tap this icon to begin video shooting.

Stop

Tap this icon to stop video shooting or message
recording.

Video/Camera

Tap this icon to switch between still image andvideo mode.

Back

Tap this icon to return to the previous screen.

Dropdown

Tap this icon to show all the items in the list.

Collapse

Tap this icon to hide all the items in the list.

Handle Battery

Indicates the battery level of the handle.

Display Tablet
Battery

Indicates the battery level of the display tablet.

Edit

Tap this icon to edit the image.

RecordTap this icon to record an audio message for
an image.

Play

Tap this icon to play the exiting audio messageof an image.

DeleteTap this icon to delete the selected items.

Cancel

Tap this icon to exit without saving the mademarks.

Save

Tap this icon to exit and save all the mademarks.

FreestyleMarks

Tap this icon to make freestyle marks on theselected picture.

Arrow

Tap this icon to make arrows on the selectedpicture.

19

Name

Icon

Description

CircleTap this icon to circle desired areas on the
picture.

SquareTap this icon to square desired areas on the
picture.

Color

Tap this icon to choose different colors for themarks.

Undo

Tap this icon to undo the previous marks one
by one.

RestoreTap this icon to restore the deleted marks one
by one.

Recording

Indicates the audio message is being recorded.

Splash Screen
When the tool is powered on, the first screen displayed is referred to as thesplash screen (Fig 5-1). This screen tells you the tool is booting up. Once thetool is fully powered up, the screen will automatically switch to the live screen.

Figure 5-1 Sample Splash Screen
Live Screen
The live screen is where you can do most of your work. By default, a live20

image of what the rear camera sees is displayed on the screen. You canzoom, rotate images and videos, view and capture photos and videos fromthis screen. For rear camera, you can tap the screen to focus before taking
the picture.

Figure 5-2 Sample Live Screen

Basic Operation
NOTE
When in operation, the cable can be bent into a certain shape. This may help
you operate the cable into confined areas.
IMPORTANTKeep the cable away from heat, oil, sharp edges and moving parts. Replacedamaged cables immediately.

Getting Started
1)

To turn the tool on, hold the display tablet with LCD screen facing you.
Long press the Power button to turn it on. The power LED light will
illuminate green. Wait for two seconds, the first screen – a splash screen
will boot up and then a live screen with real-time image will appear for
you to do most of your work.

2)

Long press the Power button of the handle to turn it on.

3)

To connect the display tablet with the handle via Wi-Fi.
A.

Tap the Settings icon on the right side of the LCD screen.
21

B.

Tap Wi-Fi and turn it on.

C. Tap handle Wi-Fi in the list of Wi-Fi of the MV500 handle, then it
would automatically connect. The Wi-Fi name of the handle is on theright side label. Only one handle can be connected for use at one
time.
D. Tap Save on the top right of the screen to go back to the previous
screen.

Live Image Management①

Playback④

Rear Camera②

Shutter⑤

Rotate③

Video/Camera⑥

Settings① Playback
This icon displays the most recent photo/video taken. You may tap it to viewphotos and videos in Built-in Storage and External Storage, or edit anddelete your photos and videos one by one or in groups.
When viewing the pictures, you can edit, record audio message, zoom androll, below is the detailed instruction for each operation.

22



Picture Editing

Tap the Edit icon on the top right of the screen to go to editing interface whichallows you to make marks on the images captured.


Freestyle Marks – tap the Freestyle Marks icon on the top and thenuse your finger to make marks on the picture.

Arrow – tap the Arrow icon on the top and then use your finger to slideon the screen to make arrows.

Circle – tap the Circle icon on the top and then use your finger to slideon the screen to make different sizes of circles.

Square – tap the Square icon on the top and slide on the screen to
make different sizes of square or rectangle.

Color – tap the Color icon on the top to choose from the six colors (black,white, blue, green, yellow, and red) for the marks. By default the tool
uses yellow.



Save – tap the green √ to save all made marks.

Cancel – tap the red × to cancel all made marks.

Figure 5-3 Sample Editing Screen

Audio Message Recording

Tap the Record icon on the top right of the screen to record an audio
message for the picture and tap the Stop icon to end the recording.
23

For a picture with an audio message, tap the Play icon on the top right of thescreen to play the existing audio message. Tap the Delete icon on the top
right of the screen and choose Delete Recording to delete the recorded
audio message.

Figure 5-4 Sample Audio Recording Screen

Zoom

Double click the screen to zoom in or out the picture when viewing. Or twofinger press the screen to pinch open or pinch close for zooming in andzooming out.


RollFinger slide left or right for picture viewing.

② Shutter
Tap this button or press OK button on the handle to capture a photo in any
camera mode or begin capturing video in video mode. Simultaneously thephoto or video will be saved to built-in storage or external storage (if SD card
is available) depending on the storage setting.
NOTE
For dual camera mode, only live image/video on the main window can be
captured, but you can switch live images/videos of the two cameras thencapture the one you want.

24

③ Video/Camera
Tap this button to switch between still image and video modes.

④ Rear Camera
Tap this button to choose displayed camera modes. There are four modes.
They are front camera, side camera, dual camera, rear camera from left toright. For the dual camera mode, tap the secondary window on the rightbottom to switch live images of the two cameras on the main window for betterview.

⑤ Rotate
Tap this button to control the direction of the real-time image. The real-time
image will do a 90o clockwise rotation for each tap of the icon. In dual camera
mode, there is a main Rotate icon for the main window and a small Rotate
icon for the secondary window so that you can choose to rotate the image
you want by tapping the corresponding Rotate icon.

⑥ Settings
Tap this button to entering the setting interface. See chapter 6 for details.

Adjusting LED Light Brightness
To adjust the two LEDs’ light intensity on the cable, press the Dimmer buttonor the Brighter button on the handle to decrease or increase the brightness.
This can also be achieved by tapping the middle of the LCD screen andsliding the two LED Light icons on the two brightness indicator bars with theleft one for the front camera and the right for the side camera. The higher theicon is, the brighter the LED will be.

Operation Precautions


Use the tool only as directed. Do not operate the tool unless the user
manual has been read thoroughly and proper training has been
completed.

25The display unit is not waterproof. The imager heads and cable arewaterproof, but not acid-proof or fireproof. Avoid submersing the imager
heads and cable into corrosive, oily places and be sure to keep theimager heads and cable away from high temperature objects.



Do not immerse the tool and display unit in water. Such measuresincrease the risk of electric shock and damage.



Do not use excessive force to insert or withdraw the imager heads andcable. This may result in damage to the tool or inspection area.



Do not use the imager heads and cable to modify surroundings, clear
pathways or clogged areas.

Do not place the imager heads and cable into anything or anywhere that
may contain a live electric charge or moving parts, which increases therisk of electric shock or entanglement injuries.



Do not use the tool for personal inspection or medical use in any way.
This is not a medical tool.



Do not eat or smoke while operating the tool. Use warm, soapy water towash hands and other body parts exposed to drain contents after using
the tool to inspect drains and other areas that may contain chemicals orbacteria, which will help prevent contamination with toxic or infectious
material.

When the inspection is completed, carefully withdraw the imager heads
and cable from inspection area.

Store idle components out of the reach of children and other untrained
persons.



Maintain the tool with care. Properly maintained tools are less likely tocause injury.



Do not drop the tool, if the tool is dropped accidently, check for the
breakage and any other conditions that may affect its operation.

Use only accessories that are recommended by the manufacturer for the
tool.



Dry your hands when operating the tool or charging the battery.



Always use appropriate personal protective equipment while handlingand using the tool. Appropriate personal protective equipment usually
includes safety glasses and gloves, and may include latex or rubber

26

gloves, face shields, goggles, protective clothing, respirators and steel
toed footwear.
Protect against excessive heat. The tool should be kept away from heatsources such as radiators, stoves or others that produce heat. Do not
use the tool near moving machinery or areas where the temperature will
exceed 45°C (113°F).

Store the tool, charger and all cables in a locked area out of the reach ofchildren and people unfamiliar with the tool.

Tool Inspection
Before using, inspect your tool and correct any problems to reduce the risk ofserious injury from electric shock and other causes and prevent tool damage.


Make sure the power is OFF.



Clean any oil, grease or dirt from the tool, especially on the buttons andports. This helps prevent the tool from slipping from your hands.



Inspect the imager head lens for condensation. To avoid damaging thetool, do not use the tool if condensation forms inside the imager heads.
Let the water evaporate before using again.

Inspect the full length of the cable for cracks or damage. A damaged
cable could allow water to enter the tool and increase the risk of electric
shock.



Make sure the connections between the display unit and imager heads
and cable are tight. All connections must be properly assembled for thecable to be waterproof.

Check if the warning label is present, firmly attached and readable. Do
not operate the tool without caution label.



If the tool does not work well after being turned on, please have the toolchecked by a qualified technician. Any tool that cannot be controlled withthe power button is dangerous and must be repaired.

NOTE
Please follow these tips to avoid injury.


FOR WALLS: For inspecting the inside of walls, be sure to shut off thecircuit breaker of the whole house before using the tool.
27



FOR PIPES: If you suspect a metal pipe could contain an electric charge,
have a qualified electrician check the pipe before using.



FOR AUTOMOBILES: Be sure the automobile is not running during
inspection. Metal and liquid under the hood may be hot. Don’t get oil or
gas on the imager heads.

Tool and Work Area Set-up
Set up the tool and work area according to these procedures to reduce therisk of injury from electric shock, entanglement, and other causes and prevent
tool damage.
1)

2)

Check work area for:

Sufficient lighting.



Do not work in area until flammable sources have been identified
and corrected. The tool is not explosion proof and can cause sparks.

Do not use the tool while standing in water.

Check the area and determine if MaxiVideoTM MV500 Digital Inspection
Videoscope is the correct tool for the job.
Check the access to the area.



Check if there is any electric power supplied to the area to beinspected.

Check if any liquid would occur during the inspection. The Imager
heads and cable are waterproof to a depth of 1 m (39.4"), greater
depths may cause leakage into the imager heads and cable andcause electric shock or damage the tool. The display unit is notwaterproof and should not be exposed to wet conditions.



Check if any chemicals are present, especially in the case of drains.
Chemicals may damage the tool.

Check the temperature of the area. The working temperature of thetool is between 0°C (32°F) and 45°C (113°F).

Check if any moving parts are present in the area.

3)

Make sure the tool has been properly inspected.

4)

Install the correct accessories for use in the appropriate application.

28

IMPORTANT
Make sure the tool has been powered off before performing maintenance.
Tool maintenance must be performed only by qualified repair personnel.
Maintenance performed by unqualified repair personnel could cause
injury.



When maintaining, use only identical replacement parts. Use ofunauthorized parts or failure to follow maintenance instructions may
create a risk of electric shock or injury.



Do not attempt to take any pieces of the tool apart unless directed by the
manual.



Follow instructions to change accessories.



Do not use acetone to clean the tool. Instead, use only alcohol to swab
the connections. Avoid rubbing too hard on the LCD screen. After using,wipe the display unit clean gently with a dry cloth.



Upon the completion of any maintenance of the tool, ask qualified repair
personnel to perform safety checks to examine if the tool is in proper
operating condition.



Stop using the tool if it starts smoking or emitting noxious fumes.



Always handle the tool with care. It is not shock-resistant.



Do not disassemble the tool beyond what is shown in the manual, doing
so will void your warranty.

29

6 Settings
Selecting Settings application opens a setup interface, on which you canadjust default setting and view information about the MV500 videoscope tool.
There are thirteen options available for the MV500 system settings:


Wi-Fi



Color Mode

Date and Time

Screen Brightness



Sound



Language

Storage Location



Scheduled Power-offSerial NumberFormat

Restore Factory SettingsVersionUpgradeWi-Fi
This option allows you to connect the display tablet with the handle or theInternet.


To connect to the handle
1.

Tap the Settings icon on the live image screen.

2.

Tap the Wi-Fi option on the column.

3.

Tap the On/Off icon to turn the Wi-Fi on.

4.

Tap handle Wi-Fi in the list of Wi-Fi of the MV500 Handle to30

connect. The Wi-Fi name of the handle is on the right side label.
Only one handle can be connected for use at one time.
5.

Tap Save on the top right corner or the Back arrow on the top left
corner to confirm and return to the Settings menu.

Figure 6-1 Sample Handle Wi-Fi Connection
IMPORTANT
Each Autel MV500 handle communicates with one MV500 display tablet at
one time. Once connected for the first time, they will automatically connect
next time in use.


To connect to the Internet
1.

Follow the 1-3 steps in To connect to the handle.

2.

Tap Other Available Networks to select the Wi-Fi and input the
password in the Password blank when required. A typing screen
will show after a tap at the blank. You can choose to show password
by tapping the square box in front of Show password.

3.

Tap Connect to confirm or Cancel.

4.

Tap Save on the top right corner or the Back arrow on the top left
corner to confirm and return to the Settings menu.

31

Figure 6-2 Sample Internet Connection

Color Mode
This option allows you to choose between Color mode and Gray mode for thetwo cameras on the cable.


To choose the color mode
1.

Tap the Settings icon on the live image screen.

2.

Tap the Color/Gray icon to choose the mode you want. The pane of
the selected mode will be colored blue with the word in white.

3.

Tap Save on the top right corner or the Back arrow on the top left
corner to confirm and return to the live image screen.

Figure 6-3 Sample Color Mode Setting
32

NOTE
The Color/Gray mode only applies for the two cameras on the cable, not for
the rear camera on the display tablet. It would not work in rear camera mode.
Color is the default mode.

Date and Time
This option allows you to adjust the date and time for the MV500 system.


To adjust the Date and Time setting
1.

Tap the Settings icon on the live image screen.

2.

Tap the Date and Time option on the column.

3.

There are three columns listed, Set Automatically, Set Date &Time, Set time zone. Tap the box to the right of Set Automatically,a tick will show afterwards. Please be noted that connection to theInternet is necessary for this option.

Figure 6-4 Sample Date and Time Setting Screen 1
4.

Tap Set Date & Time to set date and time manually, roll up and down
the digital bars. Please be noted that this option is only available
when Set Automatically is not chosen, otherwise this column would
be locked.

33

Figure 6-5 Sample Date and Time Setting Screen 2
5.

Tap Set time zone to choose the desired time zone so that the date
and time would be correct when Set automatically is selected.

Figure 6-6 Sample Date and Time Setting Screen 3
6.

Tap Save to confirm and return to Settings menu.

Screen Brightness
This option allows you to adjust brightness of the display screen.
To adjust screen brightness
1.

Tap the Settings icon on the live image screen.

2.

Tap the Screen Brightness option on the column.

3.

Slide the Brightness icon left or right on the brightness indicator bar
34

for different level of screen brightness. The righter the icon is, thebrighter the screen would be.
4.

Tap Save on the top right corner to confirm and return to Settings
menu.

Figure 6-7 Sample Screen Brightness Setting

Sound
This option allows you to adjust the sound of the microphone.


To adjust the sound1.

Tap the Settings icon on the live image screen.

2.

Tap the Sound option on the column.

3.

Slide the Sound icon left or right on the sound indicator bar fordifferent volume. The righter the icon is, the louder the sound wouldbe.

4.

Tap Save on the top right corner to confirm and return to Settings
menu.

35

Figure 6-8 Sample Sound Setting

LanguageThis option allows you to select the display language for the MV500 system.
To select the language setting
1.

Tap the Settings icon on the live image screen.

2.

Tap the Language option on the column.

3.

Select the desired language and a tick icon will appear on the rightof the selected language. English is the default language.

Figure 6-9 Sample Language Setting

36

NOTE
The screen will automatically return to the Primary Settings menu and display
in the selected language after the selection.

Storage Location
This option allows you to choose the storage location of captured picturesand videos beforehand for the MV500 system.


To adjust the storage location setting
1.

Tap the Settings icon on the live image screen.

2.

Tap the Storage Location option on the column.

3.

Select the desired location. A tick will display to the right of theselected location.

4.

Tap Save on the top right corner to confirm and return to Settings
menu.

Figure 6-10 Sample Storage Location Setting
NOTE
External Storage is only available when a SD card is inserted into the SD card
slot beforehand. And after the selection, captured pictures and videos will be
automatically stored in the selected location all the time unless you change
the location again.

37

Scheduled Power-off
This option allows you to schedule an automatic power-off in a certain time
for the display tablet.


To adjust the scheduled power-off setting
1.

Tap the Settings icon on the live image screen.

2.

Tap the Scheduled Power-off option on the column.

Figure 6-11 Sample Scheduled Power-off Setting3.

Select one of the 7 choices: Disable, In 10 minutes, In 20 minutes,
In 30 minutes, In 40 minutes, In 50 minutes, In 60 minutes. A tick will
display to the right of the selected time. Manual time setting is alsoavailable. You can tap Set Time and roll up and down in the setting
screen then tap OK to confirm (Fig 6-10).

4.

Tap Save on the top right corner to confirm and return to Settings
menu.

38

Figure 6-12 Sample Set Time Screen

Serial NumberThis option shows the serial number of the MV500 display tablet.

Figure 6-13 Sample Serial Number Screen

FormatThis option allows you to format SD card.
To adjust the format setting
1.

Tap the Settings icon on the live image screen.

2.

Tap the Format option on the column.

39

3.

Tap OK in the confirm screen to start formatting, or tap Cancel toquit formatting. When formatting is finished, it will take you back to
the primary settings screen. Please be noted that SD card content
cannot be restored after formatting.

Figure 6-14 Sample Format SD Card Setting
NOTE
Before performing the formatting, make sure you have viewed the files in the
SD card thoroughly.

Restore Factory Settings
This option allows you to reset all the settings.
To adjust the restore factory settings
1.

Tap the Settings icon on the live image screen.

2.

Tap the Restore Factory Settings option on the column and aconfirm screen will show.

3.

Tap OK in the confirm screen, or Cancel. And the display tablet will
reboot automatically after the restoration.

40

Figure 6-15 Sample Restore Factory Settings
NOTE
Selecting Restore Factory Settings will erase all user-added content andreset all settings. This action is irreversible. Please back-up your data if
needed.

VersionThis option shows you the information of the MV500 system. There are three
items: Management Program Version, Handle System Version, and Display
Tablet System Version.

Figure 6-16 Sample Version Screen

41

NOTE
Handle System Version shows the system version information of the lasthandle that has connected to the display tablet or the handle that isconnecting with the display tablet. If no handle had connected to the display
tablet, “Connect to the Handle” will be displayed instead of the version
information.

UpdateAutel frequently releases software updates that you can download. This
Update option allows you to check for the latest version of management
program, handle system, display tablet system and update them. Connection
to the Internet is necessary for this option.

Figure 6-17 Sample Upgrade Screen 1
IMPORTANT
Please make sure the management program, handle system and display
tablet system are updated to the latest version. Incompatible versions may
result in malfunctioning of the tool.
If the display tablet is connected to the Internet, a window with management
program, handle system and display tablet system version will pop up for you
to update.

42

NOTE
Handle System Version shows the system version information of the lasthandle that has connected to the display tablet or the handle that isconnecting with the display tablet. If no handle had connected to the display
tablet, Handle System Version would not be displayed. To update the handle
system, please make sure the handle is connected with the display tablet.
If the display tablet is not connected to the Internet, a screen will direct you
to network settings (Fig 6-16).
Tap Head to network settings and connect to the Internet. See To connect
to the Internet in Wi-Fi on page 32 for details.

Figure 6-18 Sample Upgrade Screen 2Management Program1.

Tap the New version available on the right side of Management
Program Version. Current version is the latest means the version in
use for management program is the latest, there is no need to update.

2.

Tap Download in the download screen.

3.

Tap Install after downloading to finish the installation. Then the tablet
would automatically turn to live screen afterwards.

43

Figure 6-19 Sample Management Program Update

Handle System
1.

Tap the New version available on the right side of Handle System
Version. Current version is the latest means the version in use for thehandle system is the latest, there is no need to update.

2.

Tap Download in the download screen.

3.

Tap Install after downloading. There would be a screen direct you toconnect the display tablet with the handle Wi-Fi. Follow the on-screen
navigation to connect. The display tablet will send the downloaded data
to the MV500 handle for update, and the handle will automatically power
off after the installation is finished.

Figure 6-20 Sample Handle System Update Screen 1

44

Figure 6-21 Sample Handle System Update Screen 2

Display Tablet System
1.

Tap the New version available on the right side of Display Tablet
System Version. Current version is the latest means the version in
use for display tablet system is the latest, there is no need to update.

2.

Tap Download in the download screen.

3.

Tap Install after downloading to finish the installation. The display tablet
will automatically reboot during installation.

Figure 6-22 Sample Display Tablet System Update45

7 Troubleshooting
Table 7-1 Troubleshooting
Possible

Symptoms

Cable
connection isloose.

Display is on, but does not show
image.

SolutionsReasonCheck andreattach.

Imager heads

Check if it isare covered bycovered by debris

debris.

and remove it.

Low battery.

Charge battery.

Dead battery.

Replace battery.

LED on imager heads are dim at
max brightness, display tablet
changes between monochromeand color mode, and then turns
itself OFF after a short period.
The tool cannot turn on.

46

8 Compliance Information
FCC Warning
Any Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate theequipment.
This device complies with part 15 of the FCC Rules. Operation is subject tothe following two conditions:(1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
(b) For a Class B digital device or peripheral, the instructions furnished theuser shall include the following or similar statement, placed in a prominent
location in the text of the manual:Note: This equipment has been tested and found to comply with the limits fora Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference ina residential installation. This equipment generates, uses and can radiateradio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one ormore of the following measures:—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
47

—Consult the dealer or an experienced radio/TV technician for help.
SAR tests are conducted using standard operating positions accepted by the
FCC with the device transmitting at its highest certified power level in all
tested frequency bands, although the SAR is determined at the highest
certified power level, the actual SAR level of the device while operating canbe well below the maximum value, in general, the closer you are to a wirelessbase station antenna, the lower the power output.
Before a new model device is an available for sale to the public, it must be
tested and certified to the FCC that it does not exceed the exposure limit
established by the FCC, Tests for each device are performed in positions andlocations (e.g. at the ear and worn on the body)as required by the FCC.
For body worn operation, this model device has been tested and meets the
FCC RF exposure guidelines when used with an accessory designated forthis product or when used with an accessory that contains no metal and that
positions the handset a minimum of 1.5 cm from the body.
Non-compliance with the above restrictions may result in violation of RF
exposure guidelines.

RF Warning Statement
The device has been evaluated to meet general RF exposure requirement.
The device can be used in portable exposure condition without restriction.
The term “IC” before the radio certification number only signifies that IC
technical specifications were met.

RoHS Compliance
Both devices are declared to be in compliance with the European RoHS
Directive 2011/65/EU.

CE ComplianceThis product is declared to conform to the essential requirements of thefollowing Directives and carries the CE mark accordingly:
48

EMC Directive 2014/30/EU
R&TTE Directive 1999/5/EC
Low Voltage Directive 2014/35/EU

49

9 Warranty and Service
Limited One Year Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants the originalretail purchaser of this device that should this product or any part thereofduring normal usage and under normal conditions be proven defective inmaterial or workmanship that results in product failure within 1 year period
from the date of delivery, such defect(s) will be repaired, or replaced (withnew or rebuilt parts) with Proof of Purchase, at the Company’s option, withoutcharge for parts or labor directly related to the defect(s).
The Company shall not be liable for any incidental or consequential damages
arising from the use, misuse, or mounting of the device. Some states do notallow limitation on how long an implied warranty lasts, so the above limitations
may not apply to you.
This warranty does not apply to:1)

Products subjected to abnormal use or conditions, accident, mishandling,neglect, unauthorized alteration, misuse, improper installation or repair
or improper storage;

2)

Products whose mechanical serial number or electronic serial number
has been removed, altered or defaced;3)

Damage from exposure to excessive temperatures or extreme
environmental conditions;

4)

Damage resulting from connection to, or use of any accessory or otherproduct not approved or authorized by the Company;

5)

Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts.

6)

Products damaged from external causes such as fire, dirt, sand, battery
leakage, blown fuse, theft or improper usage of any electrical source.

50Service Information
If you have any questions, please contact your local distributor or visit our
website www.autel.com.
If it becomes necessary to return the tool for repair, please download and fill
the Technical Support Form from www.auteltech.com, or contact your local
distributor for more information.

Other Services
Accessories can be purchased from Autel authorized suppliers and your local
distributors.

51