Case study

Now we can deliverconcrete 7 minutes faster
How Holcim uses location to improve safety,
sustainability and customer satisfaction

Holcim needed

HERE delivered

Holcim gained

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Speedier, more efficient
concrete delivery

Smart routing andnavigation, real-time
visibility

Safer, greener, happiercustomers

Holcim needed

Speedier, more efficient concrete delivery
Holcim provides hundreds of millions of tons of concrete toconstruction projects around the world.

About Holcim
Holcim is a global leader ininnovative and sustainable
construction solutions.
Driven by its purpose tobuild progress for people
and the planet, its 60,000
employees are on a
mission to decarbonize
building, while improving
living standards for all.
The company empowers
its customers across all
regions to build betterwith less, with its broad
range of low-carbon andcircular solutions, fromECOPact to ECOPlanet.
With sustainability at thecore of its strategy, Holcim
is becoming a net-zerocompany with 1.5°C targets
validated by the Science
Based Targets initiative(SBTi).

The shelf-life of a batch of concrete is 90 minutes. If delivery occurs 91
minutes after batching, even a good load of concrete can be unusable.
It’s critical that every step from planning to execution be mapped outto ensure its delivery from the batch plant to the construction site
happens smoothly with no interruptions or delays.
Complex challenges of concrete delivery:
••
•
•
•

Concrete has a short shelf life
Concrete trucks are heavy and hindered by re-routing restrictions
Delays need to be anticipated to help mitigate loss
Exact location at the construction site is needed to avoid delay
COVID-19 limits in-person interactions

Decarbonizing construction is key to building a future that works
for people and the planet. Holcim has set science-based 2030 and
2050 net-zero targets. This includes a pledge to reduce downstream
transportation emissions by 24% by 2030, optimizing routes and loads,
and deploying EV fleets and more eco-friendly fuels.

Witness real-time delivery through the eyes of a driver, dispatcher andconstruction foreman.

“Being on time within minutes is a key
ingredient for efficient and sustainable
construction of the future.”
Philipp Leutiger, Chief Digital Officer, Holcim

Why HERE?
Innovation

Excellent support

Quick & easy integration

CompletenessA location platform toaccelerate developmentwith built-in privacy.

Strong professional, technicaland industry expertise provided
by HERE to maximize outcomesfor Holcim and their customers.

Holcim easily integrated HERE
location data andservices to enrich its
ConcreteDirect app.

HERE’s rich portfolio enables
Holcim to reach a whole newlevel of granularity in routing
and navigation.

Want to talk? We do, too. Get in touch here.

Partnership

HERE and Amazon Web
Services (AWS) provide a stronginfrastructure that shifts theentire business to the datadriven cloud at a global level.

© 2023 HERE | here.com

HERE delivered

Smart routing and navigation, real-time visibility
HERE has helped the Holcim Digital Development team integrate
up-to-the-minute location data into their customer-facing application, ConcreteDirect,
which delivers value to consumers across every aspect of the engagement.
The HERE pathway to digital innovation

HERE enjoys engagements with leading companies in a full range of industries aroundthe world. Insights into best practices and innovation from across industries is applied
to specific customer engagements. With a powerful location platform that combinesenterprise-grade location data, services and tooling, HERE looks for ways to help its
customers innovate. Then, HERE offers the development support that allows for easy
integration of HERE data with customer data on a global scale to deliver applications that
impact end-users in meaningful ways. Holicm’s ConcreteDirect solution is a direct result of
this kind of engagement.

The Holcim ConcreteDirect
mobile app is powered by HERE
location technology and AWS
Cloud Computing Services.

“With HERE, we have a partner on board who’s able
to provide mapping and navigation services acrossour global footprint; and with AWS, we have thetechnology components that we need to shift ourentire business to the data-driven cloud, allowing us torealize the innovation roadmap we set for ourselves.”
Philipp Leutiger, Chief Digital Officer, Holcim

Want to talk? We do, too. Get in touch here.

© 2023 HERE | here.com

Holcim gained

Safer, greener, happier customers for continued market leadership
Continual digital innovation using location data and a technology platform enhanced brandpositioning, as Holcim remains poised to meet the growing demand for construction withcustomers around the world.

“At Holcim, we spend billions of dollars onlogistics every year, transporting hundreds ofmillion tons of product to construction sites.
Understanding roads, road traffic and navigation
is a key element to making our operations moresustainable and more efficient.”

Digitizing the customer experience
The ConcreteDirect app allowed Holcim customers to keep construction activity going
during the COVID-19 pandemic without compromising the need for social distancing.
Between March and October of 2020 orders through the app have tripled, while
nearly half a million touchless deliveries took place. The digital experience increased
operational efficiency, supported a safe working environment and reduced thecompany’s use of paper order slips.

Philipp Leutiger, Chief Digital Officer, Holcim
Philipp and his team have developed a platform with the customer in mind: “Serving ourcustomers’ needs and adhering to service levels has always been central to Holcim, butnow, through our partnership with HERE and our ConcreteDirect platform, we’ve beenable to take our business related data and the operating decisions to a whole new level ofgranularity, which allows us to further improve the way we serve our customers every day.”

Holcim & HERE innovate concrete transportation

The results
More than 800,000
hours saved

across 200,000 job sites
and 6.4 million loads

Want to talk? We do, too. Get in touch here.

7-minutes faster delivery
time improves driver and jobsite efficiency, and reducescarbon emissions

Safer, on-time deliveries
with an app they can trust,drivers enjoy an enhanced
driving/ delivery experience© 2023 HERE | here.com

Want to accelerate your digital transformation?
You probably have some questions first: How can a location platform help?
What types of data and services does HERE provide? Are they easy to integrate?
Get answers

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We’re HERE

About HERE Technologies
HERE has been a pioneer in mapping and location technology for almost 40 years. Today, HERE’s location platform is recognized as themost complete in the industry, powering location-based products, services and custom maps for organizations and enterprises across theglobe. From autonomous driving and seamless logistics to new mobility experiences, HERE allows its partners and customers to innovate
while retaining control over their data and safeguarding privacy. Find out how HERE is moving the world forward at here.com.
Want to talk? We do, too. Get in touch here.

Get in touch© 2023 HERE | here.com