Case StudyeScope Solutions
eScope Solutions delivers layered security
and peace of mind to its financial services
client base with OpenText Cybersecurity.

Who is eScope Solutions?

eScope Solutions is a Managed Security
Service-based technology organization
providing all forms of networking and security
services exclusively to financial institutions
throughout the US. It has been providing“best in breed” services to the US financial
industry since 1992. The services are tailoredto accommodate the unique characteristics
of financial institutions and their dataprocessing vendors.

Growing Importance of Robust
Cybersecurity in Regulated Industries

With ever-increasing regulatory compliancerequirements for the financial industry andthe threat of sophisticated cyberattacks, small
and medium businesses in this sector look fora reliable partner to support their complianceand data protection requirements. eScope“Having Webroot and Zix under
the same OpenText umbrella gives
us economies of scale. When we
moved from a datacenter-hosted
model to the cloud, the OpenText
Cybersecurity solutions seamlessly
migrated with us.”
Dean Marshall
Executive Vice President
eScope Solutions

Solutions recognizes the importance of apersonal touch in this often-impersonal world,
as Dean Marshall, Executive Vice Presidentof eScope, explains: “Many of our clients
operate in the credit union sector and being
familiar with key industry terms, specificprocesses, and regulatory requirements isreally helpful in client communications. It isalso important to appreciate the culture andmission of these organizations so that weare best placed to support them. Our clientinteractions are clear, transparent, and basedon building a personal relationship. As partof our commitment to serving our clients,we ensure that any technology we recommend
has been thoroughly tested in-house first.
To support our clients’ need for endpoint
protection, we worked with Symantec andMcAfee. However, the quality of support we
received from both companies decreased
as they grew and became more aimed at
the enterprise space. We needed to find aviable alternative.”

OpenText Cybersecurity Solutions
are Lightweight and Easy to Use

Endpoint protection helps businesses
keep critical systems, intellectual property,
customer data, employees, and guests
safe from ransomware, phishing, malware,zero-day threats, and other cyberattacks.
Purpose-built for managed service providers
like eScope who focus on small and medium

At a Glance
Industry
Managed Service Provider (MSP)

Location
New York, USA

Challenge
Deliver proven and light-weight cybersecurity
solutions to regulated clients to protect themagainst cyberattacks and support improved
regulation compliance

Products and Services
Webroot Business Endpoint Protection
Webroot Advanced Email Threat Protection
Webroot Advanced Email Encryption powered by Zix

Success Highlights• Minimal footprint and system performance
impact• Easy configuration and deployment• Superior support• Improved regulation compliance“Webroot and Zix products were easy to configure
and install in just seconds. They pretty much run bythemselves, but on the rare occasion we needed support,
the OpenText response was swift and knowledgeable.”
Dean Marshall
Executive Vice President
eScope Solutions

businesses, OpenText™ Webroot BusinessEndpoint Protection solves these problems
by delivering comprehensive protection thatcomplements an organization’s own cyber
resilience strategy. It harnesses the powerof cloud computing and real-time machinelearning to continuously monitor and adapt
endpoint defenses.
“Our engineers looked at Webroot andreally liked what they saw,” says Marshall.
“Technologically, Webroot is a much leaner
solution than Symantec. With many pieces
tagged onto the core functionality of endpoint
security, Symantec has a big footprint which
can adversely affect performance. Webrootand Zix products were easy to configure andinstall in just seconds. They pretty much run
by themselves, but on the rare occasion weneeded support, the OpenText response wasswift and knowledgeable.”
As email continues to be the primarybusiness communication tool, and thenumber one attack vector, when eScopeclients looked to them for email threatprotection and encryption, the eScope teamknew where to go. Any solution needed
to support full multi-tenancy operations
so that eScope can guarantee to keep
customers’ email and data completely siloed
and secure. A major US financial services
regulator leverages Zix solutions, now part

Connect with Us
www.CyberRes.com

of OpenText, and that was a strong motivatorfor eScope. “We view Zix as the 800-pound
gorilla of the email encryption business, so it
makes complete sense to use it,” comments
Marshall. “Having Webroot and Zix under thesame OpenText umbrella gives us economies
of scale. When we moved from a datacenterhosted model to the cloud, the OpenText
Cybersecurity solutions seamlessly migrated
with us.”lightweight, affordable, and cloud-based,making them ideal for us to work with. We arepleased to see the OpenText emphasis on
cybersecurity and look forward to exploring
future opportunities with them.”

Improved Compliance Management
and Cyber Resilience

By leveraging OpenText Cybersecurity
solutions, eScope has become instrumental
in its clients’ compliance management.
The eScope team supports independent
evaluations for insurance policies, as wellas technical, managerial, and compensation
controls. All financial services organizations
are subject to annual audits from industry
regulators to review regulation compliance,and eScope clients are clear that their risk
profiles are much better managed with theOpenText Cybersecurity solutions in place.
Marshall concludes: “Our native multi-layered
cyber resilience approach needs minimal
administrative effort and helps our clients stayahead of evolving cyber threats. The Webrootsolutions were designed with small andmedium businesses in mind, as well as theirvalue-added reseller partners. They areOpenText Cybersecurity provides comprehensive security solutions for companies and partners of all sizes. From prevention, detection and response to recovery, investigation and compliance,
our unified end-to-end platform helps customers build cyber resilience via a holistic security portfolio. Powered by actionable insights from our real-time and contextual threat intelligence,
OpenText Cybersecurity customers benefit from high efficacy products, a compliant experience and simplified security to help manage business risk.
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