For foreign nationals who wish to get COVID-19 vaccination

POINT！

•Your local municipality is in the process of sending outa “COVID-19 Vaccination Voucher” and a “COVID-19
Vaccine Notification” (that looks like the attachment).

•You will NOT receive the Vaccination Voucher if you live
in an address different from the address indicated onyour residence card. In such a case, please go to themunicipal office immediately and complete theprocedures to change your address.

① Kindly make sure to open an envelope received from your local municipality with “コロナ(COVID-19)” and/or “ワクチン(Vaccine)” written on it and check the enclosed
documents.

COVID-19

VaccineOPEN② The COVID-19 Vaccination Voucher is being sent out in sequential order. You will getsome idea as to when you are going to receive the Vaccination Voucher by checking
announcements from the municipality (on the municipality website, etc.).
③ If you live in an address different from the address indicated on your residence card,
please go to the municipal office immediately and complete the procedures to change
your address.
④ When you receive the COVID-19 Vaccination Voucher, kindly make a reservation andget vaccinated in accordance with the content of the COVID-19 Vaccine Notification.
If you have any questions, please inquire with any of (1) to (4) on the following pagefor further clarification.

Immigration Services Agency of Japan
Foreign Residents Support Center

Please inquire with any of (1) to (4) below for anyquestions you may have after receiving the COVID-19
Vaccination Voucher.

Inquiries(１) Local municipality
Call the number on the face of the envelope.
(２) COVID-19 Vaccine Call Center (MHLW)
Telephone: 0120-761-770 (toll-free)Open hours: 9:00 – 21:00 (Open on Saturdays, Sundays, and National holidays as well)
Languages: Japanese, English, Chinese, Korean, Portuguese, andSpanish:
9:00 – 21:00
Thai:
9:00 – 18:00
Vietnamese: 10:00 – 19:00(Reference) Telephone consultation service provided by the Ministry of Health, Labourand Welfare for COVID-19-related issues other than COVID-19 vaccination• Contact Office at MHLW for COVID-19
Telephone: 0120-565-653 (toll-free)Open hours: 9:00 – 21:00 (Open on Saturdays, Sundays, and Nationalholidays as well)
Languages: Japanese, English, Chinese, Korean, Portuguese, andSpanish:
9:00 – 21:00
Thai:
9:00 – 18:00
Vietnamese: 10:00 – 19:00(３) Foreign Residents Support Center FRESC Help DeskTelephone: 0120-76-2029 (toll-free)Open hours: 9:00 – 17:00 (weekdays only)
Languages: Japanese, English, Chinese, Korean, Portuguese,Spanish, Thai, Vietnamese, Filipino,
Khmer, Nepalese, Indonesian,Myanmar, Mongolian, French, Sinhalese,
Urdu, and Bangla(４) Regional Consultation Desks (A Daily Life Support Portal for Foreign Nationals)
・Japanese

https://www.moj.go.jp/isa/content/930004512.pdf

かね・English

https://www.moj.go.jp/isa/content/930005173.pdf* Please note that the languages available vary depending on the consultation desk.

Please also refer to COVID-19 Vaccine Navi.
COVID-19 Vaccine Navi website address: https://v-sys.mhlw.go.jp• If you cannot find an available medical institution or vaccination venue, please contact
your local municipal office.
• Please note that you cannot make a reservation on the COVID-19 Vaccine Navi website.

Please use the material prepared by the Ministry of Health, Labourand Welfare only as a guide. The Notification you will receive fromyour municipal government may not be identical with this material.

Please use the material prepared by the Ministry of Health, Labourand Welfare only as a guide. The Notification you will receive fromyour municipal government may not be identical with this material.