Frequently Asked Questions
2023/12/1
Version：1.0■About FR-1100
No Question
12

Any accessories provided withthe microphone?
Can I use any commerciallyavailable USB cable?

3

What OS is it compatible with?

4

Is there an app to record?

5

Can it be used on tablets andsmartphones?

6

How far away can voice signal
be collected?

7

Can I customize it?

8

Is there a way to fix themicrophone?

Answer
The microphone comes with two connecting cables: a φ3.5 stereo mini plug cord and a USB (AmicroB) cord, both about 1m long.
We were not able to check the compatibility with all commercially available cables, so pleasecheck the standard operation before using any alternative cable.
Any OS that supports USB Audio Class 1.0 should be compatible, such as Windows 10.
*Operation is not guaranteed on all models.
We do not provide any specific recording app, but the microphone has been used with manydifferent recording apps available on the market.
It is possible by using an adapter to convert from USB Type-A to a standard that matches yourdevice.
*Operation is not guaranteed on all models.
It depends on the signal to noise ratio, i.e., the speech signal level compared to the surrounding
noise level. In a quiet environment, it can collect accurately voice signal from 1m to 1.5m away.
Creation of firmware tailored to individual usage scenarios may be available for a fee, so pleasecontact us separately.
Also, let us know your intended use since we may provide firmware (audio signal processingpatterns) that we have already developed.
We are also selling separately a rubber mic stand designed specifically for these microphones, soplease refer to the documentation before purchasing it.

■About Voice Compass
No QuestionAnswer

1

Any accessories provided withthe microphone?

The microphone comes with two connecting cables: a φ3.5 stereo mini plug cord and a USB (AmicroB) cord, both about 1m long.

2

Can I use any commerciallyavailable USB cable?

We were not able to check the compatibility with all commercially available cables, so pleasecheck the standard operation before using any alternative cable.

3Can I use the Voice Compass
Developer Kit immediately after
purchasing it?

Since it is a development kit, this is not a plug-and-play solution. You will need first to develop asolution specific to your needs, so that it can connect to the services and softwares required foryour intended purpose.
For details, please check the developer manual included with the product.
It includes 1 microphone device (FR-1100), the IM-ASTER library and a developer manual.
After development is complete, if you want to use it with multiple users, you will need topurchase a "Voice Compass User Kit", so please contact us separately.

4

What does the Voice Compass
Developer Kit include?

5

How many meters away can it
pick up sound?

The volume gain can be adjusted up to 8 different levels by setting appropriately the dip switch.
It is then possible to collect distant voice signals, but the noise level may also increase
drastically, so please adjust this parameter according to the local environment.

6Is there a way to fix themicrophone?

We are also selling separately a rubber mic stand designed specifically for these microphones, soplease refer to the documentation before purchasing it.

■Solving Basic Problems
No Question

AnswerBelow are few steps you can review to resume normal operation:① Check whether the red LED on the back of the microphone is "blinking".
②Please check if the device (microphone) is recognized by your PC.
For Windows OS, select [Sound] (within [Control Panel], or [Settings] > [System] depending onOS version)
Check the corresponding microphone from the Input category, and the input level meter below
changing when the microphone is capturing sounds.

1

I connected it to my computer,but I can't hear any sound. Whatshould I do?

*The confirmation method varies depending on the usage environment.

Please check if the problem is resolved by using the "audio extension function" of your PC.
For Windows OS:① Go to [Sound] (within [Control Panel], or [Settings] > [System] depending on OS version)② Select [F2F Recording Microphone 1100] from the recording tab and select [DeviceProperties], then [Additional device properties].

Audio is not output in stereo(You can't hear the soundbecause it's divided into left
and right sides.)2③ From the [Advanced] tab, uncheck the "Enable audio enhancements" to disable it.
④Restart your computer*The confirmation method varies depending on
the user environment.

3

Unable to pick up small sounds.
What should I do?

4

What should I do in case ofmalfunction?

This may be coming from the noise reduction function that suppresses all signal with volume
below a certain threshold. Please make adjustments such as speaking closer to the microphone orspeaking louder.
Please check the failure status and contact us from the HP contact information.

■Others
No Question
1

Where can I do the purchase?

2

Do you have a sales agent?

3

Can I become a sales agent?

4

Can you share the contact
information?

AnswerPlease contact us using the contact information on the HP, providing the item/model and thequantity required.
We do not have any global sales agent at the present time.
Yes, it is possible. We would be happy to discuss the terms and conditions, so please contact us
separately from HP contact information.
Please contact us from HP's contact information, with both Japanese and English available.