Case Study

My Father’s World
Webroot and Carbonite solutions deliver
full data protection and system availability.

Who is My Father’s World?

My Father’s World Christian homeschool
curriculum guides home-educating families
from preschool through high school,combining the top learning philosophies andcovering all subjects including art, music, andBible. Whether homeschooling one child or
multiple children, My Father’s World offers alearning experience that unites and engages
the entire family.

30,000 Families Rely on
My Father’s World toProtect Their Personal Data

My Father’s World serves over 30,000 families
each year and it takes its responsibility toprotect their personal data very seriously,“Together, the Carbonite
and Webroot solutions havebecome critical parts of ourbusiness. Our clients’ data isfully protected, and our systems
always available, even in thecase of a natural disaster. Clouddeployment has been a real gamechanger for us, and we enjoy
our long-standing partnershipwith OpenText and VAI.”
Scott Sorrell
IT Manager
My Father’s World

as Scott Sorrell, IT Manager for My Father’sWorld, explains: “As we process payments,
we need to be payment card industry (PCI)
compliant. Initially, we would use regularanti-virus and anti-malware software, but wefound that this significantly affected theperformance of our computers. This leads toconstant signatures and definitions updates
that can be a strain on resources andsystems. We wanted a more lightweightsolution and I was intrigued by Webroot’s
premise of turning around the notion that thesoftware needs to identify the ‘bad’ actors.
Webroot Endpoint Protection by OpenText
defines the safe parameters, and alerts toactivities outside of these. Threat prevention
happens in real time, transparent to users.”
My Father’s World has leveraged WebrootEndpoint Protection for the last 20 years.
“Our track record over all these years hasbeen amazing,” says Sorrell. “We have
responded to alerts, of course, but have
had no incidents at all. We love the central
management interface that gives an at-aglance overview of all our devices on a single
screen. This makes our lives really easy.”

Comprehensive Backup andDisaster Recovery Services
with Carbonite by OpenText

Because My Father’s World is based intornado country, system backup and disasterrecovery are constant worries. For thisAt a GlanceIndustry
Education

Location
Missouri, United States

Challenge
Protect personal client data and introduce a robust
backup and disaster recovery process to avoid
impact to business continuity

Products and Services
Webroot Endpoint Protection
Carbonite Server Backup
Carbonite Cloud Disaster Recovery

Success Highlights• 20 years incident-free with Webroot EndpointProtection• Cloud backup and disaster recovery replaces
cumbersome parallel infrastructure• 48-hour recovery time SLA with annual tests toensure effectiveness• Potential for further cybersecurity measures tocomply with insurance requirements

“We currently have 13 different systems included inour recovery plan. At our last test, this was completed
by Carbonite CDR within just nine hours. If we needto recover a specific file, we can very easily dip into
our archives and retrieve it within minutes.”
Scott Sorrell
IT Manager
My Father’s Worldreason, the team used to run a complete
parallel infrastructure, approximately eight
miles from its primary location, with software
managing daily backups between them via
a high-speed link. As the organization grew,
maintaining and supporting the redundantservers and infrastructure became costprohibitive and far too resource-intensive.
In talking to ERP software partner VAI,a better solution was found. My Father’s World
leverages VAI software to run its business,from managing inventory, to purchasing
and customer orders. As an established
OpenText™ partner, VAI suggested that
My Father’s World adopt VAI cloud-hosted
versions of Carbonite Server Backup andCarbonite Cloud Disaster Recovery (CDR)
by OpenText.
Deployed onsite, Carbonite Server Backup
stores copies locally as well as in the secure
Carbonite cloud. It offers complete business
continuity to the My Father’s World team,with daily and forever incremental backups
with flexible retention options, supporting
both data protection and compliance needs.
Carbonite CDR provides a dedicated,
remote team of continuity and disasterrecovery (DR) specialists that combine
advanced technology with proven bestpractices and early-warning tracking systems
to ensure the availability of My Father’s World
mission-critical systems in the cloud.

Connect with Us
www.opentextcybersecurity.com“We signed up for a 48-hour recovery
service level agreement (SLA) with CarboniteCDR,” comments Sorrell. “That works wellfor our business model, and we really likethat nothing is left to chance. Although wehave never needed to use the service in anemergency, every year the team guides us
through a scheduled DR test and conducts
certified health checks to ensure we areready for any scenario. We currently have
13 different systems included in our recovery
plan. At our last test, this was completed by
Carbonite CDR within just nine hours. If weneed to recover a specific file, we can very
easily dip into our archives and retrieve it
within minutes.”an organization. As such, we will explore
Webroot Security Awareness Training toarm our employees with the best knowledge
to prevent them falling victim to phishingattempts and malware.”Data Security and BusinessContinuity with Webroot andCarbonite Combinationwww.carbonite.com/business/overview

He concludes: “Together, the Carbonite
and Webroot solutions have become criticalparts of our business. Our clients’ data isfully protected, and our systems are always
available, even in the case of a natural
disaster. Cloud deployment has been a realgame-changer for us, and we enjoy our longstanding partnership with OpenText and VAI.”
Learn more at:www.webroot.com/us/en/business

Like many organizations, My Father’s World
takes out cybersecurity insurance. As
insurance companies are becoming moreeducated about current cyber threats, theprocess to apply for insurance is becoming
more comprehensive. My Father’s World issubject to a cybersecurity insurance audit andSorrell expects new recommendations as aresult: “Although we have a great backup anddisaster recovery strategy in place with theCarbonite solutions, and Webroot protects
our systems from intrusions, we are awarethat people are often the weakest link in

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