JAPANET AMERICABOOKING TERMS AND CONDITIONS
The following Booking Terms and Conditions (referred to herein as these “Terms and Conditions”
or “Agreement”) apply to all travel and travel related Services offered for sale by Japanet America
Inc. and/or its officers, directors, employees, representatives, affiliates, agents, or subcontractors(hereinafter referred to as “Japanet America”, “we,”, “us” or “our)”.
The term “Tour” as used in these Terms and Conditions is defined as any Service, or package ofServices, offered or sold by us. The terms “Service” or “Services” encompass, but are not limited
to, cruises, air travel, leisure or adventure activities, ground or other transportation, hotel or otherAccommodations, expeditions, and any other travel or travel related products offered by Japanet
America or a third-party provider as part of a Tour Itinerary. “Itinerary” refers to the particularized
schedule for a Tour. “Supplier” or “Vendor” refers to any third-party provider of the Services weoffer. References herein to “participant(s),” “you,” “your”, “traveler” or “guest” shall apply to eachand any of the following: a party participating in an offered Tour and/or the party who purchases(or attempts to purchase) a Tour for themselves and/or others.
If you are making a booking as a group, the leader of the group is responsible for sharing theseTerms and Conditions with all members of the group and is financially responsible for the booking.
We will not be liable for a group leader’s failure to share these Terms and Conditions with all
travelers in their group.
Japanet America is only responsible for planning, booking, and arranging travel. We do not takeany responsibility for the Services provided by the Suppliers, including but not limited to cruises,
air travel, leisure or adventure activities, ground or other transportation, hotel or otherAccommodations, expeditions, and any other travel. All bookings of Tours are also subject to theTerms and Conditions of the Suppliers of the Service(s) incorporated in a Tour. By booking a
Japanet America Tour, you agree to abide by all the Terms and Conditions of the applicable
Suppliers without reservation, and to be bound by the limitations therein. If the Supplier’s Terms
and Conditions are ever in conflict with the Terms and Conditions of Japanet America, Japanet
America’s Terms and Conditions will control relating to the liabilities and responsibilities ofJapanet America.
Your interaction with any Supplier is at your own risk; Japanet America does not bear any
responsibility should anything go wrong with your booking or during your travel. Hence, as thetraveler, you agree that Japanet America acts only as agent for the traveler in acquiringtransportation, hotel accommodations, cruises, sightseeing and other Travel Products, privilegesor services for the travelers’ benefit, and on the express condition that Japanet America shall not
be responsible for any act, omission, negligence, bankruptcy, insolvency or default of any
Supplier, company or person engaged in or responsible for any Travel Products, or otherwise inconnection therewith.
Please review all documents, including the cancellation policies and terms and conditionsof the Suppliers, carefully and promptly as we will not be responsible for any errors.
Please read these Terms and Conditions carefully, ask us any questions you have about them,and consult your attorney if desired before you agree to be bound by them. Participant
acknowledges that they have taken note of these Terms and Conditions (including our
Cancellation Policies, Liability Limitations, and Binding Arbitration Provision) before making abooking and have accepted the same by checking the box marked “I ACCEPT” Japanet
America’s Booking Terms, including Cancellation Policies, Liability Limitations, and Binding
Arbitration Provision”. Without this affirmative acceptance, the processing of a booking is NOT
possible.

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You agree that any violation of any such terms and conditions may result in (a) the
cancellation of your reservation or purchase, (b) your forfeiture of any monies paid foryour reservation or purchase, and (c) your being denied access to the applicable travel
related product or service.
TABLE OF CONTENTS
1. Eligibility
2. Prices and Surcharges
3. Reservations/Bookings
4. Payment Policy
5. Cancellation, Substitution, and Alteration Policies
6. Modification of Our Terms and Conditions
7. Participants with Special Needs or Disabilities
8. Insurance
9. Passports, Visas, Reciprocity Fees, and Travel Health Requirements
10. Use of Information and Image
11. Accommodations
12. Activities Offered During your Tour
13. Marketing Materials and Illustrative Photos
14. Air Transport
15. Baggage and Personal Property During a Cruise
16. Proper Conduct Required During Tour
17. Legal Compliance Required During Tour
18. Purchases made during Tour19. Medical Emergencies
20. Participant Complaints
21. Notices
22. Seller of Travel Registration Information
23. Limitation of Liability
24. Disclaimer of Warranties
25. Indemnification and Release
26. Force Majeure
27. Disputes: Mandatory Binding Arbitration Clause, Governing Law, Jurisdiction,
Venue, etc.
28. Attorney’s Fees, Costs, and Expenses of Suit
29. Assignment
30. Severability and Survivability
31. Waiver, etc.
1. Eligibility. Locale: The Services offered by Japanet America are available for purchase by
residents of the United States while in the United States, its territories, possessions, andprotectorates who have all the requisite power and authority to enter into and perform theobligations under these Terms and Conditions and may legally do so.
a. Age: You represent and warrant that you are of sufficient age to use our services andwebsite and can create binding legal obligations in connection with your use. Booking
party must be at or over 18 years old at time of booking. Children between the ages of 9
and 18 years old are allowed if accompanied by a parent or guardian. Children under 9
years old at the date of the embarkation are NOT eligible to sail on the cruises we offer.
b. Pregnancy: Pregnant women who have entered the 24th week of estimated fetal
gestational age at any time during the cruise are NOT eligible to sail on the cruises weoffer. There is no obstetrician/gynecologist available on the ship. All guests are required
to sign a health questionnaire at check-in to ensure they are aware of our pregnancy

Page 2policy. If you have already booked a cruise and do not meet this requirement,
immediately notify your travel agent or contact us directly.
c.

Sanctions: Participant who is targeted by any Sanctions or causes Japanet America or
any Suppliers to be in violation of any Sanctions shall not make any bookings.
“Sanctions” means any prohibitions and asset-blocking requirements implemented
pursuant to the expressly designated by sanctioned institutions to be restricted bysanctions or export control laws, regulations, resolutions, instructions or orders and otherregulatory documents. Such regulatory documents include but are not limited to theUnited Nations Consolidated List (UN Consolidated List), the U.S. Office of Foreign
Assets Control (OFAC) Special Designated National List (SDN List) or relatedcomprehensive lists, the U.S. Department of Commerce, Industry and Security Bureau(BIS) Denied Persons List or Entity List, EU Consolidated List of persons, groups andentities subject to EU Financial Sanctions, and the UK Consolidated List of Financial
Sanctions Targets in the United Kingdom.

2. Prices and Surcharges. Our prices are contractual tariffs. No claim relating to the price of a
Tour will be considered once the booking is processed. .All prices are quoted in US dollars (US$).
Rates for Services are based on tariffs and exchange rates in effect at the time of posting andare subject to change prior to departure. Substantial changes in tariffs, exchange rates, the priceof fuel, Services and labor sometimes increase the cost of Travel arrangements significantly. If
our costs to supply your travel increases, we reserve the right to increase the price of your travel
and will forward a new invoice reflecting any changes made.
We reserve the right to make changes to and correct errors in advertised prices at any time before
your travel is confirmed. We will advise you of any errors of which we are aware and of the thenapplicable price at the time of booking.
The following amounts will be included as part of one of our Tour’s advertised price:
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Transportation fares, fees for cruises, hired cars, taxis, chartered buses, trains, all ofwhich are explicitly mentioned in the travel itinerary and brochures
Accommodation costs, 24-hour room service onboard, onboard entertainment, andonboard Wi-Fi, all of which are explicitly mentioned in the travel itinerary and brochures.
Some optional tours included in the itinerary and brochures (excluding items that are
indicated as being at the traveler’s expense at the train station, port, or on the itinerary
itself.)Admission and viewing fees as specified in the itinerary and brochures.
Meals, taxes and service charges (including onboard tips) as specified in the itinerary
and brochures
Drink charges on board (beer, soft drinks, cocktails, etc.) *There are some items that are
not included in the price, including but not limited to, vintage wines
Charges for transportation of baggage by cruise ship or other means of transportation as
specified in the itinerary and brochures
Tour guide expenses as specified in the itinerary and brochures
Taxes, fees and port charges, departure tax (International tourist tax when leaving Japan
during cruise)

There will not be any refund for any unused portion of a travel booking. If you cancel while yourtrip is in progress, there is no refund for the unused portion. Unless otherwise stated above or
detailed in the description of a particular Tour, the following amounts will NOT be included aspart of one of our Tour’s advertised price:Excess baggage charges (weight/capacity/number)

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Personal expenses such as laundry fees, telephone charges, and other additional foodand beverages, miscellaneous expenses and associated service charges
Miscellaneous expenses related to travel (passport stamp fees, visa fees, etc)
Japan Entry and Departure Taxes
Transportation expenses from your home to the meeting/dissolution point andAccommodation expenses on the day before the start date of the trip (pre-tour) and on
the day of the end date of the trip (post-tour).
Costs required for special considerations (Medical expenses for injuries or illness, andother expenses required for assistance)
Travel insurance (medical, belongings, cancellation fees, etc.)
Optional experiences/activities not specified as included in itinerary

3.
Reservations/Bookings.
To book your trip, please contact us via email at
contact@japanetamerica.com or phone at 669-252-4194. Your booking will be confirmed
following our receipt of your approved itinerary and full payment of the cost of the trip. Afterbooking you will receive your final itinerary, an invoice with payment information, and otherimportant travel information. The invoice will contain a breakdown of the elements of yourbooking. Any fees are NON-REFUNDABLE, unless stated otherwise in the terms & conditions of
the Supplier. As our tours are carefully curated experiences for groups of participants, you are
not able to request or make any changes to your itinerary.
Our bookings do NOT include airfare to your arrival or from your departure destinations. You
must not make any air reservations until you receive confirmation of your booking. Your contract
for airfare is with the carrier and subject to its terms, conditions and policies and we will not beliable for any change fees or cancellation fees or other additional cost you incur with the air
carrier.
Upon booking, we will provide you with instructions of payments and all due dates. You must
make all payments in full and on time, which is at time of booking. If payment is not made whendue, we reserve the right to cancel your travel and apply the cancellation charges set out in thecancellation section below. Failure to make a payment may result in the cancellation of yourtravel. In such a case this would be considered a cancellation by you and the cancellation terms
and fees more particularly described in the CANCELLATION section below would be in effect
While we do not assist with air reservations, we bring to your attention the importance of
accuracy. Names provided to secure reservations must match travelers’ passport. Middle names
are not required to appear on airline tickets. Date of birth and complete passport details are
required. Any minor name corrections advised after airline tickets have been issued will incur
fees. Not all name corrections will be permitted by airlines and may require the purchase of a
new ticket. Travelers voluntarily assume full and sole responsibility for any and all risks and/or
costs involved with failure to report any errors and/or omissions to documentation.
Please review documents carefully and promptly as we will not be responsible for any
errors. It is your responsibility to review all travel documentation and alert us as soon as
possible with any corrections.
4. Payment Policy.
You must make all payments in full at time of booking. While we do accept major credit cards
including Visa, Mastercard, American Express and Discover, Diners Club, JCB and Union Pay,
travelers must provide to us a click (checkbox) or signed authorization for every transaction foryour trip. Your authorization is an agreement for us to charge your card and an
acknowledgement and agreement to these Terms and Conditions including the cancellation
terms. Additionally, you agree not to make any improper chargebacks.

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In certain cases, you have the ability to dispute charges with credit card companies("chargebacks"). Before initiating a chargeback, we ask you first to call us to discuss anyquestions or concerns about our charges. We will work with you in attempting to resolve yourconcerns. By using our service to make a reservation, you accept and agree to our cancellation
policy. Japanet America retains the right to dispute any chargeback that is improper and recover
any costs, including attorney’s fees related to improper chargebacks. Additionally, in the event of
an improper chargeback, we retain the right to cancel any travel reservation related to that
improper chargeback. The following chargeback scenarios are improper, and we retain the rightto investigate and rebut any such chargeback claims:• Chargebacks resulting from non-cancellable reservations, whether or not the reservation
is used.
• Chargebacks resulting from charges authorized by family, friends, associates or otherthird parties with direct access to your credit card. This does not include credit card fraud.
• Chargebacks arising from inconsistency or inaccuracy with regard to the Supplier’s
product description.
• Chargebacks resulting from force majeure or other circumstances that are beyond thecontrol of Japanet America or the Supplier.
• Chargebacks resulting because you do not agree with the cancellation policy.

5. Cancellation, Substitution, and Alteration Policies.
a. Cancellations attributable to Participant
As described above, Japanet America is required to pay all Suppliers well in advance of your trip
date. This includes, but is not limited to, Accommodations including hotels, motels, cruise shipquarters, etc., meals, show tickets, admission tickets, transportation, etc. All Suppliers have theirown cancellation policies, which apply to your booking. Should a cancellation become necessary,please inform Japanet America immediately in writing and request a written confirmation of yourcancellation. Cancellations are only effective upon receipt by Japanet America. Upon receipt,
Japanet America will follow industry procedures for any applicable refunds as outlined in the
Supplier’s terms and subject to their review. If you are entitled to a refund, please note that theSupplier is responsible for this refund, not Japanet America. Suppliers may choose to provide a
travel voucher or credit in lieu of refund. We are not responsible for a Supplier’s failure to pay arefund or for Supplier bankruptcy or insolvency. Airline tickets are governed by the air carriers’
terms, and we are not responsible for any air carrier’s decision regarding refund. Cancellation
policies for cruises vary by cruise line.
.
In addition, Japanet America’s own cancellation charges will apply and are in addition to any feesor charges imposed by Suppliers. Cancellation charges are expressed at a percentage of quoted
price as follows:
Days before Departure We Receive Japanet America’s Cancellation Charge
Notice of Cancellation(Per Person)
More than 120 days
91 to 120 days
61 to 90 days
60 days or less

10% of the total cost of your booking
50% of the total cost of your booking
75% of the total cost of your booking
100% of the total cost of your booking

If the reason for cancellation is covered under the terms of your travel protection
insurance plan you may be able to reclaim these charges, for this reason we strongly
encourage the purchase of a travel protection plan including additional Cancel For Any
Reason coverage.
Additionally, all cancellations, substitutions or alterations are subject to the following:

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A no-show Participant is treated as a cancellation and forfeits ALL payments made.
When part of a booking is cancelled, the remaining parties may have to pay additionalcharges as applicable (e.g. under-occupancy, or single room supplements).
Some trips may involve NON-REFUNDABLE fees paid on your behalf to third-party
providers and Suppliers.
You may be able to apply your payments to a future trip, in lieu of cancellation penalties.
Please contact us for more info.
Any and all refundable fees will be made in USD and are not responsible for currency
fluctuations if you paid in a different country.
Once Tour booking has been processed and confirmed, Cancellation and Alteration fees
will NOT be waived in the event that injury, illness, death, family emergency, or any
other cause prevents Participant from taking the Tour. In the event that Participant
desires reimbursement of fees, expenses, or any and all other costs, Participant shouldpurchase and secure travel cancellation or interruption insurance at their own expense.
[We only accept a cancellation during our business hour, from 9:00 am to 5:00 pm(Pacific Standard Time or Pacific Daylight Time)].
b. State specific cancellation terms•

For California and Illinois Residents only:

Upon cancellation of the transportation or travel services, where the Participant is not at fault andhas not canceled in violation of any terms and conditions previously clearly and conspicuously
disclosed and agreed to by the Participant, all sums paid to the seller of travel for services notprovided will be promptly paid to the Participant, unless the Participant advises the seller of travelin writing, after cancellation. In California, this provision does not apply where the seller of travel
has remitted the payment to another registered wholesale seller of travel or a carrier, withoutobtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upontransportation or service. In this situation, the seller of travel must provide the Participant with awritten statement accompanied by bank records establishing the disbursement of the payment,
and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.
•

For Washington Residents only:

If transportation or other services are canceled by the seller of travel, all sums paid to the sellerof travel for services not performed in accordance with the contract between the seller of travel
and the purchaser will be refunded within thirty days of receiving the funds from the vendor withwhom the services were arranged, or if the funds were not sent to the vendor, the funds shall be
returned within fourteen days after cancellation by the seller of travel to the purchaser unless thepurchaser requests the seller of travel to apply the money to another travel product and/or date.
c. Substitution of Participants
No substitution of one Participant for another is allowed, regardless of the reason.
d. Cancellations and/or Alterations attributable to Japanet America or Force MajeureParticularly as a result of causes beyond our control (i.e.. weather and travel conditions, politicalor environmental changes, equipment failure, flight schedule changes or rescheduling of airroutes and times, war, pandemic related travel restrictions, or other “Force Majeure”, defined infra
in Section 26), we have on occasions had to make changes to and/or cancel confirmed bookings.
While we always endeavor to avoid changes and cancellations, we must reserve the right to doso and to substitute alternative arrangements of comparable monetary value withoutcompensation. Any additional charges incurred arising from the postponement, delay orextension of a Tour or adjustment to the itinerary due to Force Majeure will be the Participant’s
responsibility.

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Any cruise Supplier may, at any time before embarkation of the Participant, and without priornotice, cancel or change the date of sailing or the time of departure, and in the event of any
postponement need not furnish meals on board and may require Participant to disembark. All
cruise itineraries are subject to change due to seasonal weather conditions affecting
accessibility to locations and other Force Majeure. Thus, navigation routes, times andexcursions may need to be modified at the cruise captain’s absolute discretion. Participant
shall have no claim against Us for any cancellation, prevention, change or delay of sailing forhotel or other Accommodations, airfare, traveling expenses or other losses, delay, or expenses
incurred whatsoever as a result of cancellation, alteration, or delay of cruise. If you havepurchased a NON_REFUNDABLE airline ticket to meet the cruise, make certain you understandthe conditions under which the ticket is issued. Japanet America is NOT responsible for any
cancellation penalties you accrue due to NON_REFUNDABLE airfares.
Japanet America will inform you as soon as reasonably possible if a Supplier needs to make asignificant change to your confirmed booking or to cancel. We will also liaise between you andthe Supplier in relation to any alternative arrangements offered by the Supplier, but we will haveno further liability to you. Japanet America and our Suppliers reserve the right to adjust theItinerary or change the modes of ground travel, change the quality of Accommodations orotherwise change the Tour without prior notice. We accept no liability for loss of enjoyment as aresult of these changes. Japanet America will attempt to provide advanced notice of any changes
to Itinerary or Services to the extent possible.
6. Modification of Our Terms and Conditions. Our Terms and Conditions may be amended
or modified by us at any time, without notice in our sole discretion. Upon making changes, wewill notify you via the email address you provide to us at booking. It is therefore essential that you
consult and accept our Terms and Conditions at the time of making a booking, particularly inorder to determine which provisions are in operation at that time in case they have changed since
the last time you booked a Tour with Japanet America or reviewed our Terms and Conditions.
Your continued use of our services, including continuing to use or maintain any bookings after
notice of any changes to the terms and conditions, constitutes your consent to any changes.
7. Participants with Special Needs or Disabilities. If you have special needs (e.g., mobility
concerns, dietary restrictions, etc.) you must inform us and all relevant Suppliers for your Tourahead of time and verify that special needs can be met. Depending on the ability to meet thoseneeds, your reservation may be refunded, canceled or modified if special handicapped needs
cannot be met. Japanet America makes no guarantee as to the ability of us or any Supplier tomeet the special needs of disabled Participants. When boarding and disembarking from a vessel,
it is necessary to be able to go up and down stairs or ramps without using a walker or wheelchair.
Generally, temporary walkways or ramps are not wide enough to accommodate these devices.
Japanet America will communicate requests to Suppliers but cannot be responsible if Americans
with Disabilities Act (ADA) accommodations are not available. Any accommodations provided will
be at the sole expense of the traveler requiring the accommodation. Please note that
accommodations outside of the USA may not be in compliance with the Americans with
Disabilities Act (ADA) and may not have wheelchair accessibility. Our Suppliers are,unfortunately, unable to offer additional assistance to travelers with limited mobility and all suchassistance will need to be provided by whoever the traveler is traveling with. Travelers withdisabilities must notify Japanet America at the time of booking of the status and identity of their
non-discounted, fully paid travel companion who will be responsible for providing all necessary
assistance. We may request that you provide a letter from your doctor confirming your fitness totravel.
Also:•

Participant should be aware that different countries have their own standards ofaccessibility for persons with disabilities. Before you travel, visit

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travel.state.gov/destination and enter a country or area to find information for mobilityimpaired Participants in the Special Laws & Circumstances Section
Consult with your physician before traveling to identify healthcare needs during yourTour.
If your health insurance plan does not provide coverage where you are travelling, westrongly recommend supplemental medical insurance and medical evacuation plans(which are REQUIRED on some of our Tours).
Carry sufficient prescription medication to last your entire Tour, including extra medicine
in case of delay. Some prescription medications that are legal in the United States may
be illegal in your destination. See https://travel.state.gov/content/travel/en/internationaltravel/International-Travel-Country-Information-Pages.html for the specific area where
you will be traveling or contact the local embassy or consulate for more information if
necessary.
Always carry your prescriptions in their labeled containers, not in a pill pack.
Carry medical alert information and a letter from your healthcare provider describing your
medical condition, medications, potential complications, and other pertinent medical
information.
Get official documentation of your “special needs”. Your physician should give you aletter stating you are disabled and in what way you are disabled. If you need special
equipment of any kind, oxygen, a walker, or paper disposables such as underpants, havethis included. If possible, have them add the statement that you have been checked andfound free of any communicable disease, particularly HIV Aids. Also, have your doctor
include the medications prescribed for you. Be sure the medication or drugs you carryon your person or in your luggage match what is on the list.
Many doctors are now using a rubber stamp to prevent forgery of their signatures. Be
sure the document you get from your doctor receives this stamp to assure everyone yourletter is authentic. Make several copies of the letter and carry the original with you at all
times. If your doctor does not have the anti-forgery stamp, go to a notary or similar official.
Participant certifies that they are responsible for managing their own medication andmedical, physical, or allergic conditions during their Tour. Participants who have physicalconditions wherein they must take medication daily should have back up medication incase the medication gets lost, or is rendered unusable.
If Participant’s condition potentially requires EpiPens or other emergency tools, it isParticipant’s responsibility to bring their own and a backup supply. Participant
understands that in the event of injury to Participant, or exacerbation of Participant’s
medical condition, we may NOT be held responsible.

Japanet America reserves the absolute right to decline a booking at their discretion. If in theopinion of Japanet America or our local Supplier or guide, the health or conduct of a Participant
before or after departure, or during the trip appears likely to endanger the safe, comfortable andefficient progress of a Tour, the Participant may be excluded from all or part of the Tour.
8. Insurance. All Participants are strongly recommended to purchase travel and medical
insurance (and as stated above, some Tours require it). Should you have to cancel your Tour
because of illness, injury or death to you or an immediate family member, depending on the typeof coverage purchased, trip cancellation insurance may protect some or all deposits
and payments for Tour costs. Trip Cancellation and Interruption penalties are significant.
Purchasing trip cancellation insurance at a much later date may limit some of the coverage due
to pre-existing or other conditions. Japanet America recommends the immediate purchase of
travel insurance, including Trip Cancellation, Emergency Medical Evacuation/Repatriation and
Baggage Loss/Delays. Due to the Coronavirus pandemic, we further recommend the insurance
purchased is a policy that allows Traveler to “cancel For Any Reason” as many types of trip
cancellation policies do not allow cancellation for Coronavirus related reasons.
Japanet America is not qualified to answer technical questions about the benefits, exclusions,and conditions of travel coverage plans. Japanet America cannot evaluate the adequacy of the

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prospective insured's existing protection/insurance coverage and cannot guarantee that any
insurance provider will approve coverage for a claim made under the insurer’s policy and makes
no representations about the extent of coverage for any policy it may offer or quote. Any and allcancellation fees will not be accepted as part of your claim. If you have any questions about yourtravel protection/insurance, call your insurer or insurance agent or broker. It is Participant’s
responsibility to understand the limitations of their insurance coverage and purchase additional
insurance as needed. It is the Participant’s sole responsibility to research, evaluate and purchaseappropriate coverage. Participant agrees that Japanet America is not responsible for any
uninsured losses.
Certain countries have a requirement for foreign visitors to have valid medical insurance on entry.
Japanet America cannot be held responsible for denied entry if a traveler is unable to provide
such details to authorities of insurance or denial of entry for any reason. Declining to purchasean adequate travel protection plan could result in the loss of your travel cost and/or require moremoney to correct the situation. You also acknowledge that without this coverage, there may be
no way to recoup any losses, costs or expenses incurred. If you choose to travel without
adequate insurance coverage, Japanet America will not be liable for any of your losses
howsoever arising, for which trip protection plan coverage would otherwise have been
available.
9. International Travel: Passports, Visas, and Travel Health Requirements. It is ourinternational Participants’ sole responsibility to verify they have all the necessary visas, transit
visas, and passports prior to travel. Non-U.S. citizens should contact the appropriate consular
office for any requirements pertaining to their Tour. Further information on entry requirements
can be obtained from the State Department by phone (202) 647-5335 or access online athttps://travel.state.gov/content/travel/en/us-visas/tourism-visit.html
Many international destinations require a passport valid until at least six (6) months beyond thescheduled return date. Further information on entry requirements can be obtained from the State
Department by phone (202) 647-5335 or accessed online at
http://travel.state.gov/content/passports/en/passports.html or directly from the destination
country's website. Some countries require you to be in possession of a return ticket or exit ticket
and have sufficient funds, etc. Similarly, certain countries require that the Traveler produce
evidence of insurance/repatriation coverage before it will issue a visa.
You must carefully observe all applicable formalities and ensure that the surnames andforenames used for all passengers when making a booking and appearing in your travel
documents (booking forms, travel tickets, etc.), correspond exactly with those appearing on yourpassport, visas, etc. We cannot be held liable for any illness, delays, compensation, claims andcosts resulting from your failure to meet these requirements. When travelling domestically within
the USA or internationally, the U.S. Transportation Security Administration (TSA) and U.S.
Department of Homeland Security (DHS) advise that everyone carry at least two forms ofacceptable identification in order to board a flight, found here: http://www.tsa.gov/travelerinformation/acceptable-ids. Air travelers with identification (ID) that does not meet the REAL ID
ACT requirements will have to use alternate ID forms (passport, military ID, or permanent residentcard) to pass TSA security checkpoints—even for domestic travel.
Immunization requirements vary from country to country and even region to region. Up-to-date
information should be obtained from your local health department and consulate. You assume
complete and full responsibility for, and hereby release Japanet America from, any duty ofchecking and verifying vaccination or other entry requirements of each destination, as well as all
safety and security conditions of such destinations during the length of the proposed travel orextensions expected or unexpected. For State Department information about conditions abroadthat may affect travel safety and security, you can contact them by phone at (202) 647-5335. For
foreign health requirements and dangers, contact the U.S. Centers for Disease Control (CDC) at(404) 332-4559, use their fax information service at (404) 332-4565, or go to

Page 9http://wwwnc.cdc.gov/travel/. A U.S. State Department list of travel advisories is available athttps://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/. Should you
choose to travel to a country that has been issued a travel warning or advisory, Japanet
America will not be liable for damages or losses that result from travel to suchdestinations.
Certain countries restrict travelers with criminal convictions, even if expunged. Please inform us
prior to booking with us if this applies to you and seek separate legal counsel to confirm yourability to travel to your desired destination. If you are denied access to a country or a Supplierdue to a conviction, Japanet America shall not be liable for any losses, expenses, or refunds toyou or anyone in your group.
You acknowledge any failure to strictly comply with these requirements may result in denied
boarding or an undue delay at an airport security checkpoint causing traveler to miss flight(s),and subsequent scheduled travel bookings trips. Japanet America cannot accept responsibility
if you are refused passage on any airline, transport or entry into any country due to the failure on
your part to carry or obtain the correct documentation or immunizations. If failure to do so resultsin fines, surcharges, claims, financial demands or other financial penalties being imposed on us,
you will be responsible for indemnifying and reimbursing us accordingly.
10. Use of Information and Image. With permission from Participants, Japanet America may
occasionally use statements and testimonials provided by Participants, and/or Participants’photographs in marketing materials on the internet (including social media), and in print
publications and advertisements to promote Japanet America and its Tours. Your permission
for usage constitutes fully consenting to such use of your statements and/or photographs,
images, or other likenesses, for marketing or promotional purposes without the payment of any
compensation to you, and grants Japanet America a non-revocable license for said use andwaives the right to inspect or approve the finished product wherein your likeness appears. If
you would like to opt out of this provision, or have your statements and/or photographs, images,
or other likenesses removed from our website or promotional materials, please notify us inwriting.
We will share and jointly use the minimum necessary personal data of Participants, such as
names, addresses, phone numbers, and email addresses, for contacting our Participants,
with our group companies and cruise Suppliers for travel services. Our group companies andcruise Suppliers used for travel services may use this data for their respective businesses toprovide useful information, keeping Participants engaged in their future cruise experiences
and shipment of purchased products. For inquiries about the disclosure, correction, ordeletion of personal data and for information on the names of our group companies thatjointly use travelers' personal data and the group companies that manage the personal data,
please refer our Privacy Policy located athttps://img.japanet.co.jp/shopping/img/tour/premium/silversea2024_us/pdf/JA_ppv2.pdfas
well as the website of Japanet Takata Co. Ltd. (https://corporate.japanet.co.jp/en/privacy/ ).
11. Accommodations. “Accommodations” are any lodgings in a dwelling or similar living
quarters afforded to Participants including, but not limited to, hotels, motels, lodges, quarters
on a cruise ship or other vessel, and resorts. Japanet America provides the Accommodations
for its Tours through third-party Suppliers and retains no ownership or management interest in
those Accommodations. Japanet America does not guarantee the location or the amenities of
the Accommodations nor the performance of the third-party Vendors. If any issues arise,please contact the owner/operators of the respective Accommodations directly.
On cruises, Participant’s Accommodations may be changed at the discretion of cruise Supplierat any time without prior notice being given. If reserved Accommodation is not available inthe category indicated on their Ticket at the time the Participant presents himself fortransportation, the Participant will, at the discretion of cruise Supplier, either be put without any

Page 10

additional charge in a category of Accommodation superior to that confirmed and prepaid,or, if accommodated in a category of lesser value, the Participant will be refunded the amountof any overpayment.
Japanet America makes no guarantees about the living standards in remote locations, but wewill try to work with an Accommodation provider within the same category you purchased, if
available, should serious problems as to habitability arise.
12. Tour Activities and Fitness Requirements. Some of the activities offered on our Tours are
physically active and interactive, so you must be in good physical condition and health toparticipate in them. Our Tours may contain a number of available activities. An offered Tour
activity may not be appropriate for all ages or individuals with certain medical conditions. Japanet
America may not be held liable in the event of an incident or accident due to a lack of vigilanceon your part.
Some of our Tour activities have specific fitness requirements. We reserve the right to demand
medical documentation that Participant is fit and able to participate. We also reserve the right tocancel participation based on fitness levels. If the Tour leader determines that someone has
misrepresented their fitness level, and their lack of fitness represents a safety hazard or is
negatively affecting the rest of the group, we reserve the right to terminate their participation in
the workshop with no refunds given.
It may happen that certain activities referred to in the Tour description or other promotional
materials are no longer provided by the local provider for climatic reasons, in the event of Force
Majeure, during a stay out of the Tourist season, or when the minimum number of participantsrequired for providing a given activity is not reached. In the early or late season some activities
may not be available, some of the facilities (restaurants, swimming pools, etc.) may be closed,or maintenance work may be in progress. As a general rule, entertainment and sports activities
may vary in frequency depending on how many people are staying at the time and on climaticconditions. Japanet America cannot be liable for activities unavailable due to any of the reasons
listed above or for any other reason outside of our control.
You acknowledge that the use or enjoyment of an activity may be hazardous and inherently risky,
and, to the maximum extent permitted by law, Japanet America shall have no liability for any
personal injury or death; lost, stolen, damaged or destroyed property; or other liability arising outof or in connection with the activity.
13. Marketing Materials and Illustrative Photos. Japanet America endeavors to illustrate theServices it offers using photographs or illustrations that provide a realistic representation of theServices. However, please note that photographs and illustrations appearing in descriptions
are for illustrative purposes only. They are not contractual nor are they to be construed as
guarantees of the conditions of the Services pictured at the time of your Tour.
14. Air Transport
a. General conditions governing air transport
Japanet America’s responsibilities in respect to air travel are limited by the relevant airline’s
Contract of Carriage. All airline Contracts of Carriage are available for view publicly on theirwebsites and at their office branches. If your Tour involves carriage by multiple carriers, youwill be bound by the Contracts of Carriage of each carrier.
Japanet America is not able to specify the type of aircraft to be used by any airline or guarantee
seat assignments, even if pre-booked with the airline. In certain situations out of our control,
the airline fulfilling your reservation may change from the airline displayed on our system.
Japanet America is not responsible for losses due to cancelled flights, seats, or changed flight

Page 11itineraries. Airlines retain the right to adjust flight times and schedules at any time, and thesechanges may include a change in the airline you fly, your aircraft type or your destination. Suchalterations do not constitute a significant change to your Tour. If an airline cancels or delays aflight, you should work with the airline to ensure you arrive at your destination on or ahead oftime.
Japanet America will NOT provide any refund for Tours missed, in part or full, due to missed,
cancelled or delayed flights, or other flight irregularities including, without limitation, denied
boarding whether or not you are responsible for such denial. Airline flights may be overbooked
and you may be denied boarding. A person denied boarding on a flight may be entitled to acompensatory payment or other benefits from the airline. The rules for denied boarding areavailable at all ticket counters in your Contract of Carriage.
Travelers are encouraged to check the list of countries that require airlines to treat thepassenger cabin with insecticides prior to the flight or while on the aircraft on the U.S.
Department of Transportation’s Web site, as this list is updated from time to time:https://www.transportation.gov/airconsumer/spray.
b. Baggage
Japanet America assumes no liability for any loss or damage to baggage or personal effects,
whether in transit to or from a Tour, or during a Tour. The airline is liable to you for the baggage
you entrust to it only for the compensation contemplated in the international conventions andrelevant statutes. In the event of damage, late forwarding, theft or loss of luggage, you should
contact your airline and declare the damage, absence or loss of your personal effects before
leaving the airport, and then submit a declaration, attaching the originals of the following
documents: the travel ticket, the baggage check-in slip, and the declaration. It is recommended
that you take out an insurance policy covering the value of your items.
Additional and oversized baggage fees: Most airlines have their own policy regarding baggage.
Always check with your airline before you fly for their most current baggage fees and rules.
If we do not have info for your flight, we recommend that you check with your airline ahead oftime for any weight restrictions and additional charges relating to checked baggage. You will
be responsible for paying to the airline any additional charges for checked or overweightbaggage, including, but not limited to, golf bags and oversized luggage. If you exceed theweight limit set by your airline, and excess weight is permitted, you must pay a supplement
directly to the airline at the airport.
15. Baggage and Personal Property During a Cruise. Japanet America shall bear no
responsibility for Participants’ lost, stolen, or damaged baggage or other personal property.
Japanet America recommends that Participant limit the property they carry on the vessel topersonal effects that are necessary and appropriate for the wear and use of the Participant
during the cruise (such as clothing, toilet articles, and similar personal effects). Money, gold,
silverware, watches, jewelry, ornaments, and cameras, and other valuables should not be
carried as baggage, and should remain on the Participants’ person or placed in a deposit box
or safe on board the vessel. Participant carries such articles with them at their own risk.
16. Proper Conduct Required During Tour. Participants understand that their participation ina Tour may be terminated at any time during the Tour if Participant is disciplined by any civil or
criminal authorities, any of our Suppliers, or if Japanet America, in its sole discretion, determinesthat Participant's conduct or behavior is incompatible with the interests, safety or welfare of otherParticipants or our Service providers, their employees, or independent contractors should any

member of the participant’s party fail to conduct themselves properly, then that person may
be ordered to leave the tour without recourse to any refund, compensation or any other legal

Page 12

claim against us. in the event of termination for conduct violations, participant is responsible forarranging and paying for their own substitute travel and Accommodations, if necessary.
When you book with Japanet America, you accept responsibility for any damage or loss causedby you or your group. Full payment for any such damage or loss (reasonably estimated if notprecisely known) must be paid directly at the time to the accommodation owner or manager orother Supplier. You must indemnify us for the full amount of any claim (also including legal costs)
made against us. We are not responsible for any costs incurred concerning a guest removed
from a trip, or any portion of a trip. You agree not to hold Japanet America or any of its related
entities liable for any actions taken under these Terms and Conditions.
17. Legal Compliance Required During Tour. All Participants must obey the local laws andregulations of the places they visit on their Tour, including their medicinal and/or recreational druglaws and restrictions regarding alcohol consumption. Japanet America is not liable or responsible
for any damages, costs and/or added expenses incurred as a result of Participant’s failure toobey any local laws. If you are asked to leave a trip for inappropriate behavior, violence, or any
other disruptive action, you will NOT be refunded.
18. Purchases made during Tour. Any purchase of goods or services which Participant makes
while on the Tour are solely at Participant’s risk, including, without limitation, such problems as
defects, failure to ship or damage to goods while in shipment, whether or not the purchase wasmade from a vendor recommended by a guide, other person rendering Tour services or any third
party.
19. Medical Emergencies. Japanet America is not responsible for the costs of any medical
treatment you may require during a Tour and assumes no liability regarding provision of
medical care or lack thereof that you may receive while on the Tour. You are responsible forrisks associated with, and costs, of any and all medical treatments and evacuations you may
require or receive during your tour. Participant releases Japanet America from any liability
relating to any such medical care, whether secured by a Service provider on behalf ofParticipant, or otherwise, and agrees to be responsible for any and all expenses incurred forsaid medical care.
20. Participant Complaints. If Participant has a complaint about any of the Services in their
Itinerary, they should first address it with the appropriate Supplier. If the Supplier is unable torectify the situation, Participant should bring it to the attention of a representative of Japanet
America. It is only if Japanet America is made aware of any problems that there will be theopportunity to rectify them. Making your complaint known to Japanet America as a problem
arises during your Tour will allow us the opportunity to remedy the situation or facilitatecompensation. Should the problem remain unsolved, a complaint must be made in writing toJapanet America within 30 days of the completion of the Tour.
21. Notices. Any notices required or permitted hereunder shall be given:a. If to Japanet America, via email to:contact@japanetamerica.com
Or via certified mail, return receipt requested, addressed to:Japanet America
2680 N First St #250
San Jose, CA 95134

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United Statesb. If to Participant, at the email or physical address provided by Participant during thebooking process.
c. Such notice shall be deemed given: upon personal delivery; if sent by electronic
mail, upon confirmation of receipt; or if sent by certified or registered mail, postage prepaid,
three (3) days after the date of mailing.
22. Seller of Travel Registration Information.
a. California Registration Info: JAPANET AMERICA is registered with the California
Department of Justice. CST# 2156598-40. Registration as a seller of travel does
not constitute approval by the State of California. California law requires certain
sellers of travel to have a trust account or bond to protect consumer’s money. Thisbusiness has a trust account.
This business is a participant in the Travel Consumer Restitution Corporation(TCRC). You, the Participant, may request reimbursement from TCRC if you are
owed a refund of more than $50 for transportation or travel services which was notrefunded in a timely manner by a seller of travel who was registered and participatingin the TCRC at the time of sale. The maximum amount which may be paid by the
TCRC to any one Participant is the total amount paid on behalf of the Participant to
the Seller of Travel, not to exceed $15,000. Please note that if you were outside ofCalifornia at time of purchase, such transactions are not covered by the TCRC.
A claim must be submitted to the TCRC within six months after the scheduled
completion date of the travel. A claim must include sufficient information anddocumentation to prove your claim and a $35 processing fee. You must agree towaive your right to other civil remedies against a registered participating seller oftravel for matters arising out of a sale for which you file a claim with the TCRC, if you
were located in California at the time of the sale. You may request a claim form by
writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur,
CA 94977-6001; or by faxing a request to: 415-927-7698.
b. Florida Registration Info: Japanet America is registered with the State of Florida asa Seller of Travel. Registration No. ST44688
c.

Washington Registration No. 605-371-928

23. Limitation of Liability; Non-Responsibility for Suppliers. In no event shall Japanet
America be liable for any consequential, indirect, exemplary, special, incidental or punitive
damages of any kind, including without limitation, damages for any loss of opportunity or otherpecuniary loss, even if Japanet America has been advised of the possibility or probability ofsuch damages or losses, whether such liability is based upon contract, tort, negligence or otherlegal theory. In no event shall Japanet America’ total aggregate liability to the participant for
claims arising under this agreement exceed the total amounts paid by the participant to Japanet
America under this agreement.
Japanet America offers various services provided by third party vendors. Japanet America
retains no ownership interest, management, or control of those third-party vendors. To thefullest extent permitted by law, Japanet America does not assume liability for any injury,
damage, death, loss, accident or delay due to an act or omission of any third parties (including
third-party vendors), governmental authority, or acts attributable to you yourself, including,
without limitation, negligent or reckless acts.

Page 14

All Suppliers are independent contractors and are not Representatives of Japanet America. All
tickets, receipts, coupons, and vouchers are issued subject to the terms and conditions
specified by each Supplier, and by accepting the coupons, vouchers, and tickets, or utilizing
the services, all travelers agree that neither Japanet America, nor its Representatives are or
may be liable for any loss, injury, or damage to any trip traveler or their belongings, orotherwise, in connection with any service supplied or not supplied resulting directly or indirectlyfrom any occurrence beyond the control of Japanet America. Japanet America assumes noresponsibility or liability for any delay, change in schedule, loss, injury or damage or loss of any
traveler that may result from any act or omission on the part of others; Japanet America
assumes no responsibility or liability for personal property; and Japanet America shall be
relieved of any obligations under these Terms and Conditions in the event of any strike, labor
dispute, act of God, or of government, fire, war, whether declared or not, terrorism, insurrection,riot, theft, pilferage, epidemic, pandemic, illness, physical injury, quarantine, medical or
customs or immigration regulation, delay, or cancellation. Japanet America accepts no
responsibility for lost or stolen items. Japanet America reserves the right to refuse any traveler
or potential traveler at its sole discretion.
24. Disclaimer of Warranties. Unless otherwise stated, all goods and services offered by
Japanet America are provided to you on an “as is,” “as available” basis.
To the fullest extent permissible pursuant to applicable law, Japanet America disclaims all
representations and warranties of any kind, either express or implied, including, but not limited
to, the implied warranties of merchantability, suitability for a particular purpose, title,
uninterrupted service, and any warranties arising out of a course of performance, dealing or
trade usage for all goods and services sold by/through Japanet America. Applicable law in yourjurisdiction may not allow the exclusion of implied warranties, so the above exclusions may not
apply to you.
25. Assumption of Risk/Waiver. Traveler is aware that travel to such area as traveler isundertaking on the trip may involve inherent risks, some in remote areas of the world. Inherent
risks include, but are not limited to, risk of injury or death from: motor and conveyance vehicle
collisions, animals, roadway hazards, slips, and falls, criminal or terrorist acts, government
actions, consumption of alcoholic beverages, tainted food, or non-potable water; exposure to
the elements, including heat, cold, sun, water, and wind; your own negligence and/or the
negligence of others, including tour guides, other travelers, Japanet America and its
Representatives; attack by or encounter with insects, reptiles, and/or animals; accidents orillness occurring in remote places where there are no available medical services; fatigue, chill,
overheating, and/or dizziness; known or unknown medical conditions, COVID-19 and otherdiseases, physical excursion for which you are not prepared or other such accidents; thenegligence or lack of adequate training of any third-party providers who seek to assist withmedical or other help either before or after injuries have occurred; accident or illness without
access to means of rapid evacuation or availability of medical supplies or services; and theadequacy of medical attention once provided. Furthermore, you agree that due to uncertainty
caused by COVID-19 (or other pandemics, diseases, viruses, etc.), Japanet America has
strongly encouraged the purchase of travel protection coverage including ‘Cancel For Any
Reason’ coverage if and when available, and that should you fail to purchase travel protection
coverage, Japanet America shall not be liable for any losses howsoever arising.
Traveler understands the description of these risks is not complete and that unknown orunanticipated risks may result in injury, illness, or death. In order to partake of the enjoyment
and excitement of this trip and in consideration of the services provided by Japanet America,
traveler is willing to accept the risks and uncertainty involved as being an integral part of travel,
including the risk of infection, illness, and death. Traveler hereby accepts and assumes full
responsibility for any and all risks of illness, injury or death and of the negligence of Japanet
America and agrees to and shall hold harmless and fully release Japanet America, and its
employees, shareholders, agents, and representatives (“Representatives”) from any and all

Page 15

claims associated with the trip, including any claims of third party negligence and/or the
negligence of Japanet America and/or its Representatives, and traveler hereby covenants not
to sue Japanet America and/or its Representatives for any such claims or join any lawsuit or
action that is suing Japanet America. This agreement also binds your heirs, legal
representatives, and assigns. The terms of this HOLD HARMLESS AND RELEASE OF ALL
LIABILITY paragraph, shall survive any termination or cancellation of this Terms andConditions, whether by operation of law or otherwise.
25. Indemnification and Release. You hereby release Japanet America and their successors
from claims, demands, any and all losses, damages, rights, and actions of any kind, including
personal injuries, death, and property damage, that is either directly or indirectly related to or
arises from your use of travel services, Participant’s participation in a Tour, including but notlimited to, any interactions of any kind arising in connection with or as a result of this Agreement
or your use of this site. This is a general release of all claims, whether known or unknown,suspected or unsuspected, and specifically waives the rights provided in California Civil
Code Section 1542, which provides as follows:
A general release does not extend to claims that the creditor or releasing party does
not know or suspect to exist in his or her favor at the time of executing the release andthat, if known by him or her, would have materially affected his or her settlement withthe debtor or released party.
Traveler agrees to and shall indemnify and hold harmless Japanet America and its
Representatives from any expenses, losses, liabilities, damages, judgments, settlements andcosts (collectively, “damages”) involved with or incurred by Japanet America or its
Representatives (including, without limitation, reasonable attorneys’ fees and the advancementof same) with respect to any claims, law suits, arbitrations, or other causes of action, which
result, directly or indirectly, from: (i) your breach or violation, or threatened breach or violation,of these Terms and Conditions; (ii) any of your acts or omissions, including any damage causedby you to persons or property while participating in the trip, (iii) any force majeure or inherent
risk of travel; or (iv) claims brought by third parties in connection with any of the foregoing. The
terms of this INDEMNIFICATION paragraph shall survive any termination or cancellation ofthese Terms and Conditions, whether by operation of law or otherwise.
26. Force Majeure. Japanet America shall not be responsible for failure to perform any of its
obligations under this Agreement during any period in which such performance is prevented ordelayed due to Force Majeure. “Force Majeure” refers to any event beyond Japanet America’reasonable control, including but not limited to severe weather, fire, flood, mudslides,
earthquakes, war, warlike conditions, riots, labor disputes, strikes, sabotage, transportation
delays, accidents, political unrest, natural or nuclear disaster, pandemics, epidemics, World
Health Organization’s advisories and/or alerts, Center for Disease Control’s advisories and/or
alerts, U.S. State Department’s advisories and/or alerts, any act or order of any local, provincial
or federal government authority (including, but not limited to, changes of laws), interruption of
power Services, terrorism or any other causes beyond the control of Japanet America ordeemed by Japanet America to constitute a danger to the safety and well-being of Participants.
Japanet America reserves the right to cancel any Services described in a Tour Itinerary due toForce Majeure. In circumstances amounting to force majeure, we will not be required to refund
any money to you, although if (and only if) we can recover any monies from our Suppliers (itbeing under no obligation to do so), we will refund these to you without any charge by Japanet
America. Our planning, ticketing and change fees are always NON-REFUNDABLE
27. Disputes: Binding Arbitration, Governing Law, Jurisdiction, Venue, etc. These Terms
and Conditions and the relationship between you and Japanet America will be governed by thelaws of the State of California without regard to its conflict of law provisions.
Participant and Japanet America shall attempt in good faith to resolve any dispute concerning,

Page 16relating, or referring to a Tour, Services offered by us, our website, any literature or materials
concerning Japanet America, and these Terms and Conditions or the breach, termination,
enforcement, interpretation or validity thereof, (hereinafter a “Dispute”) through preliminary
negotiations. If the Dispute is not resolved through good faith negotiation, all Disputes shall be
resolved exclusively by binding arbitration held in San Jose, California, and presided over by one(1) arbiter. The arbitration shall be administered by JAMS pursuant to its Comprehensive
Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those
Rules. The arbitrator’s decision shall be final and binding and judgment may be entered thereon.
In the event a party fails to proceed with arbitration the other party is entitled of costs of suit
including a reasonable attorney’s fee for having to compel arbitration. Nothing herein will be
construed to prevent any party’s use of injunction, and/or any other prejudgment or provisional
action or remedy. Any such action or remedy shall act as a waiver of the moving party’s right tocompel arbitration of any dispute.
Participant and Japanet America agree to submit to the personal jurisdiction of the federal andstate courts located in San Jose, California with respect to any legal proceedings that may arise
in connection with, or relate to, our Binding Arbitration clause and/or a Dispute. Participant andJapanet America agree the exclusive venue for any and all legal proceedings that may arise inconnection with, or relate to, our Binding Arbitration clause and/or a Dispute, shall be the federal
and state courts located in San Jose, California and to irrevocably submit to the jurisdiction of
any such court in any such action, suit or proceeding and hereby agrees not to assert, by way of
motion, as a defense or otherwise, in any such action, suit or proceeding, any claim that (i) he,
she or it is not subject personally to the jurisdiction of such court, (ii) the venue is improper, or(iii) this agreement or the subject matter hereof may not be enforced in or by such court. You
recognize, by agreeing to these terms and conditions, you and Japanet America are each waiving
the right to a trial by jury or to participate in a class action with respect to the claims covered bythis mandatory binding arbitration provision.
You understand and agree that no claims will be considered and that you will not bringsuit against Japanet America unless you have first provided a typewritten notice of claim
to Japanet America within 30 days after the trip or cancellation of the trip, further provided
that you agree to file suit within one (1) year of the incident and you acknowledge that thisexpressly limits the applicable statute of limitations to one (1) year.
28. Miscellaneous
These Terms and Conditions, including the terms and conditions of our Suppliers, and anyother documents, including invoices, that we provide you constitutes the entire agreement, andit supersedes all prior or contemporaneous communications and proposals, whether electronic,
oral, or written, with respect to Tailored Travel Adventures. If any provision of these Terms andConditions shall be unlawful, void, or for any reason unenforceable, then that provision shallbe deemed severable from these Terms and shall not affect the validity and enforceability of
any remaining provisions. Failure by us to exercise or enforce any right or provision of these
legally binding Terms and Conditions shall not constitute a waiver of such right or provision. If
any act of law or equity, including an action for declaratory relief or any Arbitration Proceeding,is brought to enforce, interpret or construe the provisions of these Terms and Conditions, aTour, Japanet America’ website or any literature or materials concerning Japanet America, theprevailing party shall be entitled to recover actual reasonable attorney’s fees, costs, andexpenses. Any ambiguities in the interpretation of these Terms and Conditions shall not be
construed against the drafting party. The provisions of these Terms and Conditions which bytheir nature extend beyond termination or expiration of these Terms and Conditions (whether
by operation of law or otherwise) shall survive the expiration or termination of these Terms andConditions to the full extent necessary for their enforcement and for the protection of the party
in whose favor they operate. This Agreement will be binding upon and inure to the benefit of
the parties, and their permitted successors, assignees and beneficiaries in interest, andparticipant may not assign its rights or obligations hereunder without the prior written consent

Page 17

of Japanet America (in its sole discretion). These Terms and Conditions shall be written in, andall other communication under or in connection with these Terms and Conditions shall be in,
the English language. Any translation into any other language shall not be an official version
thereof, and in the event of any conflict in the interpretation between the English version andsuch translation, the English version shall control.
____________________________________
Last Updated August 14, 2024

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Travel itinerary
Date
Japan time
Day 1

5/28（Wed）

ItineraryPort Arrival

Port
Departure

Meals
Breakfast ×
Lunch
×
Dinner×

Pick-up upon arrival at Tokyo Haneda or Narita
Airport, then taxi to Yokohama.

〇Day 2 5/29（Thurs）

Accomodation

Breakfast△*
Lunch*Included in select tours
DinnerKanagawa and surrounding areas (optional tours
available in Kamakura, etc.)

Hotel inYokohama〇

Day 3

5/30（Fri）

Departure from Port of Yokohama (tours in port's
vicinity available until boarding time).

Day 4

5/31（Sat）

Full day at sea

Day 5

6/1（Sun）

Amami Oshima (Kagoshima Prefecture)

12:00

19:00

Day 6

6/2（Mon）

Tanegashima （Kagoshima Prefecture）

7:30

20:00

Day 7

6/3（Tues）

Nagasaki (Nagasaki Prefecture)

9:30

20:00

16:00

Day 8

6/4（Wed）

Jeju Island (South Korea)

10:30

17:00

Day 9

6/5（Thurs） Shimonoseki (Yamaguchi Prefecture)

8:30

18:00

Day 106/6（Fri）

Matsuyama (Ehime Prefecture)

7:30

16:00

Day 11

6/7（Sat）

Tokushima (Tokushima Prefecture)

10:30

19:00

Day 12

6/8（Sun）

Ise Shima (Mie Prefecture)

8:30

17:00

Day 13

6/9（Mon）

Arrival at Port of Yokohama, then a tour of choicefrom options A, B, or C.

8:30

Breakfast 〇Lunch
×Dinner〇Breakfast 〇Lunch〇
Dinner〇On board
cruise ship

BreakfastLunch
see below
DinnerHotel in Tokyo

Tokyo - tour of choice from options A, B, or C.
Day 14 6/10（Tues） (Viewing of an early morning sumo training session
is available upon request.)

BreakfastLunch
see below
DinnerⒶ

Freely explore Tokyo via a private taxi. Dinner of
Nigiri Sushi included.

Breakfast 〇Lunch
×Dinner〇Ⓑ

Enjoy onsen hot springs in Hakone (includes time torelax in a private room with outdoor hot spring).
Dinner of tempura included.

Breakfast 〇Lunch〇
Dinner〇Ⓒ

Stroll around Kawagoe. Dinner at members-onlyrestaurant included.

Breakfast 〇Lunch
×Dinner〇Taxi from Tokyo, drop-off at Tokyo Haneda or Narita
Airport.
(Viewing of an early morning sumo training session
is available upon request.)

Breakfast 〇Lunch
×Dinner×

Day 15 6/11（Wed）

Page 19