Revision of Policies

Key Points of Revision to the MARUI GROUP Human Rights Policy

Revisions were instituted to the MARUI GROUP Code of Conduct and other policies to redefine the Company’s relationship to its various
stakeholders in order to guide us in accomplishing our long-term vision for 2050 and to facilitate the practice of co-creation sustainability
management.

The MARUI GROUP Human Rights Policy was revised to better define the Company’s basic human rights policies along with material human rights
issues identified through assessments and mapping of risks related to the human rights of stakeholders. We also clearly indicated the human rights
initiatives to be taken by MARUI GROUP.
Contents of the Revised MARUI GROUP Human Rights Policy

Key Points of Revision to the MARUI GROUP Code of Conduct
Phrasing was revised to incorporate the new stakeholder group of future generations, which was newly included among stakeholders in February 2019:

Basic Principles

In addition, the entirety of the code of conduct was reassessed and revised to better express our commitment toward stakeholders and toward enhanc-1. Dedication to Respecting Human Rights

ing our partnerships with these stakeholders.

3. Scope of Applicability

Contents of the Revised MARUI GROUP Code of Conduct
MARUI GROUP envisions a world in which we have transcended all dichotomies to build a flourishing and inclusive society that offers happinessto all. Realizing this vision will require that we engage in co-creation with MARUI GROUP employees as well as with customers, investors, communities and society, business partners, and future generations. MARUI GROUP views every one of its stakeholders as a partner for co-creating ahappier future.
The happiness to which we seek to contribute can only be realized through co-creation with all of these stakeholders. It is based on this belief
that we promote compliance with laws and regulations as well as international rules and the principles embodied in these norms and that wehave established and adhere to the MARUI GROUP Code of Conduct.
1. Customers

2. Investors

3. Communitiesand Society

4. Business Partners						7. Environmental
8. R
 espect for9. Fair and Transparent				Preservation
Human Rights
Transactions

10. E
 limination ofAntisocial Forces

5. Employees

6. Future Generations

11. P rotection and Management ofInformation Assets

Human Rights Initiatives Material Human Rights Issues 

1. Human Rights Due Diligence•R espect for Rights of Individuals

2. Corrective Measures (Remedies)•R espect for Rights of Workers

3. Stakeholder Engagement•R espect for Rights of Vulnerable People Affected by Business­Activities and of Future Generations

4. Human Rights Awareness Improvement•P rotection of Privacy

5. Human Rights Management
6. Information Disclosure
Revision Process
Step 1

Step 2

Step 3

Step 4

Identification of risks for allbusiness processes• Two-pronged assessmentof risks based on likelihoodof materialization andpotential scale of impacts•M apping to identify material
issues for each segment

Discussion with externalsustainability experts basedon prior steps

Identification of initiatives foraddressing material issues
and future initiatives andtargets

New Section on Future Generations
6. Future Generations
MARUI GROUP views children and the people of the future, whom we refer to as “future generations,” as one group of stakeholders. We seek tocreate value for the future together with future generations in our quest to help build a sustainable society and global environment through ourbusiness and in all of our other activities.

2. Commitment to Compliance with Laws and International Standards

Human Rights Risks in Business Activities and Potentially Impacted Parties
Product Manufacturing and Distribution

Please refer to the following website for the entire MARUI GROUP Code of Conduct.
www.0101maruigroup.co.jp/en/ci/action.html
Retailing

Targets• Employees of business partners(domestic and overseas suppliers)• MARUI GROUP employees• Residents of communities surrounding
factories

Activities Manufacturing and distribution
Targets
FinTechKey Points of Revision to the MARUI GROUP Environmental Policy

Activities

The MARUI GROUP Environmental Policy was revised to more clearly define priority issues and action policies based on our future business model for
promoting green businesses aimed at accomplishing MARUI GROUP’s 2050 Vision. Segment initiatives and management structures were also reassessed and revised.
Contents of the Revised MARUI GROUP Environmental Policy

Major
anticipated risks

Basic Policy
1. Environmental Management

2. Legal Compliance

3. Environmental Due Diligence

4. Stakeholder Engagement

5. Environmental Awareness Improvement

6. Transparent Environmental Information Disclosure

Priority Issues and Action Policies

MARUI GROUP’s Activities

Collaboration Partners’ Activities• Employees of business partners(tenants)• MARUI GROUP employees

Sales, e-commerce site operations, events

Purchase/use• Employees of business partners(domestic suppliers)• MARUI GROUP employees• Business partners•E mployees of collaboration partners• Customers• MARUI GROUP employees(call centers, tsumiki)

Manufacturing

External marketing, sales, cardholder
recruitment, credit, systems development

Sales, cardholder recruitment,application processing

Application, payment, donation,
cumulative investment

Customer inquiries, threat response,
payment request<Rights of business partners andMARUI GROUP employees>• Discrimination• Acceptance of diversity• Political involvement• Forced labor• Child labor• Low-wage labor• Excessive work hours• Occupational health and safety• Right to collective bargaining• Freedom of assembly• Right to breaks• Health promotion• Work style options• Discrimination in hiring and promotions• Harassment• Privacy<Residents of communities surrounding
factories>• Lives of local residents• Land rights<Rights of business partners andMARUI GROUP employees>• Discrimination• Acceptance of diversity• Rights of cultural, religious, and language
minorities• Low-wage labor• Excessive work hours• Occupational health and safety• Right to collective bargaining• Freedom of assembly• Right to breaks• Health promotion• Work style options• Discrimination in hiring and promotions• Harassment• Privacy<Rights of business partners andcollaboration partners>• Discrimination• Acceptance of diversity• Rights of cultural, religious, andlanguage minorities• Low-wage labor• Excessive work hours• Occupational health and safety• Right to collective bargaining• Freedom of assembly• Right to breaks• Health promotion• Work style options• Discrimination in hiring andpromotions• Harassment• Privacy<Rights of customers>• Discrimination• Acceptance of diversity• Rights of cultural, religious, andlanguage minorities• Occupational health and safety• Lives of local residents• Adverse impacts of products• Rights of vulnerable people• Land rights• Rights of children• Privacy<Rights of MARUI GROUPemployees>• Discrimination• Acceptance of diversity• Rights of cultural, religious, andlanguage minorities• Excessive work hours• Occupational health and safety• Right to breaks• Health promotion• Work style options• Discrimination in hiring andpromotions• Harassment• Land rights• Privacy

3. Preservation of

1. Climate Change 

2. Resource Recycling • Reduction of Greenhouse Gas Emissions• Waste Reduction• Energy Conservation• Sustainable Product Development• Sustainable Procurement• Renewable Energy Utilization• Proper Waste Disposal• Harmony with Nature

Sustainable Ecosystems MESSAGE FROM AN EMPLOYEE 

Please refer to the following website forthe entire MARUI GROUP Human Rights
Policy.
www.0101maruigroup.co.jp/en/
sustainability/overview/

This is my fourth year at MARUI GROUP, and I hadn’t even

• Reduction of Container- and Packaging-seen our human rights and other policies before I wasRelated Environmental Impacts

placed in a position responsible for sustainability. I have

• Reduction of Food Loss and Waste

come to understand the importance of such policies from• Water Resource Management

researching companies engaged in sustainability initiatives and talking with external specialists. Policies are theSegment Initiatives (Retailing Segment, FinTech Segment, New Businesses)
Please refer to the following website for the entire MARUI GROUP Environmental Policy.
www.0101maruigroup.co.jp/en/sustainability/theme03/environment_01.html#environment1

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Use by Customers and After-Sales Services• Customersneedle of a company’s compass, and we must keep sightof them as we go about our daily work. I too hope todigest MARUI GROUP’s policies and enact them in myMariko Kuwae

Please refer to the following website for
information on the process of defining
material issues.
www.0101maruigroup.co.jp/en/
sustainability/pdf/matl_issue/
matl_issue_prg_2020_en.pdf

Sustainability Department
MARUI GROUP CO., LTD.

work in order to give form to their ideals.

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