eENZYME, LLC Terms and Conditions of Sale
PLEASE READ THESE TERMS AND CONDITIONS OF SALE ("SALE AGREEMENT") VERYCAREFULLY.
THE CUSTOMER AGREES TO BE BOUND BY THIS SALE AGREEMENT AND ACCEPTS ITSTERMS AND CONDITIONS.
Important Information About This Legal Contract
This Sale Agreement is a legal contract between the Customer and eENZYME. The Customer
accepts this Sale Agreement by making a purchase, placing an order, or otherwise shopping onthe Website. (References to "you" or "your" shall relate to the Customer; references to"eENZYME" shall relate to eENZYME LLC, Inc. and its affiliates.) The terms and conditions of thisSale Agreement are subject to change without prior notice, except that the terms and conditions
posted on the Site at the time the Customer initially places or modifies an order will govern theorder in question. This Sale Agreement constitutes the entire agreement between the Customerand eENZYME relating to the purchase or sale of goods or services provided by eENZYME. The
Sale Agreement may only be modified or terminated with regard to goods or services that havebeen purchased in a writing signed by eENZYME. Electronic records (including signatures), thatare otherwise valid, shall be accepted under the Sale Agreement. The Customer consents toreceiving electronic records, which may be provided via a web browser or e-mail application
connected to the Internet; consumers may withdraw consent to receiving electronic records orhave the record provided in non-electronic form by contacting eENZYME at the address provided
below.
In the event of any conflict between the terms and conditions stated on your purchase order andthis Sale Agreement or any terms and conditions on our invoice, you agree that the provisions ofthis Sale Agreement and our invoice shall control.
Governing Law
THIS AGREEMENT AND ANY SALES HEREUNDER SHALL BE GOVERNED BY THE LAWS
OF THE STATE OF MARYLAND, WITHOUT REGARD TO CONFLICTS OF LAWS RULES. THE
CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL OR STATE COURTS
LOCATED IN MONTGOMERY COUNTY, MARYLAND FOR PURPOSES OF ANY SUIT,ACTION OR PROCEEDING ARISING OUT OF THIS SALE AGREEMENT.
Risk of LossLoss or damage that occurs during shipping by a carrier selected by eENZYME is eENZYME'sresponsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is
Customer's responsibility.
Export Sales
If goods herein being purchased are being purchased for purposes of export, the Customer mustobtain from the federal government certain export documentation before shipping to a foreigncountry. In addition, manufacturer’s warranties for exported goods may vary or even be null andvoid for goods exported outside the United States. Any and all liability is only for the products
purchased. eENZYME is not responsible for any import and/or customs fees that may be incurred.
Import, Customs, Duty, and Brokerage FeesYour local government or carrier may charge an import, customs, duty, or brokerage fee. Thesefees are out of the control of eENZYME, LLC, and vary based on your local government andcarrier requirements. Please contact your local government or carrier to determine these fees.
General Legal Disclaimer
eENZYME HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED ORIMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER BY EENZYME IN NO WAY
AFFECTS THE TERMS OF THE MANUFACTURER'S WARRANTY, IF ANY.
Pricing and Information Disclaimer
All pricing subject to change. For all prices, products and offers, eENZYME reserves the right tomake adjustments due to changing market conditions, product discontinuation, manufacturer
price changes, errors in advertisements and other extenuating circumstances. High volume bids
are welcome.
While eENZYME uses reasonable efforts to include accurate and up-to-date information on theWebsite, EENZYME makes no warranties or representations as to the Website’s accuracy.
eENZYME assumes no liability or responsibility for any errors or omissions in the content on theWebsite.
Limitation of Liability
eENZYME will not be liable for lost profits, loss of business or other consequential, special,
indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim
by any third party except as expressly provided herein. eENZYME will not be liable for products
or services not being available for use. Customer agrees that for any liability related to thepurchase of products or services, eENZYME is not liable or responsible for any amount ofdamages above the aggregate dollar amount paid by customer for the purchase(s) under thisagreement.
By ordering the services requested from eENZYME, the Customers acknowledges and agrees:eENZYME LLC and their affiliates are resellers of contracts for professional services, customized
professional services and training and are not the providers of said services. The Service
Provider is the only obliger responsible for providing services to the Customer. The Customer will
look solely to the Service Provider for any loss, claims or damages arising from the purchase ofsuch services, hereby releasing eENZYME, eENZYME LLC, Inc., and their affiliates from any andall claims the Customer may have arising from the provision of any such services. eENZYME ismerely acting to assist the Customer in obtaining the services desired by it and provided by theService Provider.
Orders; Payment Terms; Interest; Taxes
Orders are not binding upon eENZYME until accepted by eENZYME. Terms of payment arewithin eENZYME's sole discretion. Invoices are due and payable within the time period noted on
the invoice, measured from the date of the invoice. eENZYME may invoice parts of an orderseparately. Customer agrees to pay interest on all past-due sums at the highest rate allowed bylaw. The Customer is responsible for sales and all other taxes associated with the order.
Return Policy
eENZYME offers a 7-day or 30-day return policy on selected non-perishable products orperishable products based on manufacturer return policies. For further information not listed,
please contact your eENZYME account manager.

All products returned MUST be returned to eENZYME with the following terms and conditions: be
100 percent complete and contain ALL original manufacturer boxes with the original Tracking
number and packing materials, all manuals, blank warranty cards, accessories and any otherdocumentation included with the original shipment.
Shipping charges on returned items are the customer's responsibility.
For your protection, we strongly recommend you fully insure your return shipment in case of loss
or damage. Please use a carrier that is able to provide you with proof of delivery.
If you receive damaged merchandise, it is best to REFUSE it back to the carrier attempting
delivery. If you accept the package make sure it is noted on the carrier's delivery record in orderfor eENZYME to file a damage claim. Save the merchandise AND the original box and packing it
arrived in, notify eENZYME immediately to arrange for a carrier inspection and a pick up ofdamaged merchandise. If you do not notify eENZYME of damaged goods within the first 7 days ofarrival, our regular return policy will override any claim of damage, and will fall under all current
manufacturer restrictions. Contact Customer Relations at 240-683-5851 or info@eENZYME.com
to arrange for carrier inspection and a pick up of damaged merchandise.
DEFECTIVE returns can be returned directly to eENZYME within 7 days from the delivery date, ateENZYME's discretion for replacement, exchange or repair.
NON-DEFECTIVE returns can be accepted directly by eENZYME within 7 days from the delivery
date, at eENZYME's discretion for exchange. All NON-DEFECTIVE returns (not includingperishable products) are subject to a 20 percent restocking fee.
FOR SHORTAGES, MISSING ITEMS OR DAMAGED ITEMS, customers must report it toeEnzyme customer service at 240-683-5851 or info@eENZYME.com immediately no later than 7days after receiving the goods.
If the package is refused by the customer, the customer shall be responsible for the return
shipping fees.
Check payment policy
eENZYME will accept a cashiers check, money order, personal check, business check, wiretransfer on all PO orders.
Credit Cards
Credit card charges are not submitted until time of shipment. eENZYME does not apply any
surcharge for credit cards.