ABEST21 e-News
No.115, July-September 2021
ABEST21 International
THE ALLIANCE ON BUSINESS EDUCATION AND SCHOLARSHIP FOR TOMORROW,
a 21st century organization

TEL. +81-3-3498-6220

FAX. +81-3-3498-6221

Editor: ITOH Fumio“Due to the spread of the COVID-19 pandemic, we have conducted all meetings online foravoiding the so-called “Three Cs” -- Closed places with poor ventilation, Crowded places andconversations in Close proximity.”eNews No.115 : Contents＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

I. ABEST21 Office Report (p.2)
・Business activities during the period from July to October

II. General Information (p.3)
III. Member’s Voice for Tomorrow (p.3)
・Professor Dr. Zulkornain Yusop,
President and CEO, Putra Business School, Malaysia
・PORNRUNGROJ. Channarong & Chanon
Lecturer of Faculty of Fine & Applied Arts, Chulalongkorn University, and President of Art for All
Foundation, Thailand

IV. Membership (p.5)
・Introduction of the new Dean
Dean Professor Dr. Zafir Khan Mohamed Makhbul
Graduate School of Business, Universiti Kebangsaan Malaysia, Malaysia
・Introduction of the new school member
Dean Dr. Hedwigis Esti, M.E.
Faculty of Economics and Business, Perbanas Institute, Indonesia

V. Quality Assurance-“Assessing Today for Tomorrow” (p.7)
・Conducting the online ABEST21 PRT Training Seminar

VI. Quality Improvement -“Enhancing Quality for Tomorrow” (p.8)
・Holding the online Workshop for “Assuring the Quality of the online Lectures”
・Participant’s Comments on the online Workshop

VII. Global Knowledge Network (p.18)
・Conducting the online Japan Studies Seminar-“Future in Asia and what coexistence in the age of
economic, social and cultural globalization should be like.”1

I. ABEST21 Office Report＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
July・15th: Holding the 1st online Mentor meeting for ABEST21 Japan Studies Seminar
・15th: Conducting the 9th Online Workshop for Assuring the Quality of the online Education
・20th: Holding the pelininary meeting of partially amendment of ABEST21 Accreditation
Standards with MEXTth・29 : Conducting the 1st online PRT Training Seminar
August・03rd: Conducting the 2nd online PRT Training Seminar
・17th: Conducting the 1st online PRT Leader Training Seminar
・19th: Conducting the 10th Online Workshop for Assuring the Quality of the online Education
・24th: Conducting online Peer Review Visit for Universitas Surabaya, Indonesia
・26th: Conducting online Peer Review Visit for Universiti Sains Malaysia, Malaysia
September・01st： Conducting online Peer Review Visit for Universiti Malaysia Pahang, Malaysia
・02nd： Conducting online Peer Review Visit for Universiti Malaysia Pahang, Malaysia
・07th： Conducting online Peer Review Visit for University of Tsukuba, Japan・09th： Holding the 2nd online Mentor meeting for ABEST21 Japan Studies Seminar
・09th： Conducting online Peer Review Visit for SBI Graduate School, Japan・10th： Holding the 5th meeting of the Network for Professional Graduate School Accreditation
Agenciesth・14 ： Conducting online Peer Review Visit for Northeastern University, China
・15th： Holding the 39th meeting of the Council for Human Resource Development
・16th： Holding the 1st meeting of the online Editing Committee for Online Workshop
・22nd： Conducting online Peer Review Visit for Universitas Indonesia, Indonesia
・28th： Conducting online Peer Review Visit for Universiti Kebangsaan Malaysia, Malaysia
・29th： Conducting online Peer Review Visit for Universiti Kebangsaan Malaysia, Malaysia
October・05th：Conducting online Peer Review Visit for Universiti Kuala Lumpur Business School・06th：Holding the 3rd online Mentor meeting for ABEST21 Japan Studies Seminar
・07th：Conducting online Peer Review Visit for Universitas Hasanuddin, Indonesia
・12th：Conducting online Peer Review Visit for SP Jain School of Global Management, Singapore
・13th：Conducting online Peer Review Visit for Universitas Sriwijaya, Indonesia
・18th：Conducting online Peer Review Visit for Hitotsubashi University, Japan
・19th：Conducting online Peer Review Visit for Aoyama Gakuin University, Japan・20th：Conducting online Japan Studies Seminar Orientation
・21st：Conducting online Peer Review Visit for Burapha University, Thailand2II. General Information＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

1. Holding of the ABEST21 Accreditation Seminar 2021
The Seminar will be held on Wednesday, November 10, 2021 from 15:00-16:30 (Tokyo time).

2. Holding of the 2nd Editorial Committee meeting for Online Workshop
The 2nd Online Editorial Committee will be held on Thursday, November 18, 2021 from 15:0016:30 (Tokyo time).

3. Holding of the Opening Ceremony for online Japan Studies Seminar
The Opening Ceremony for the online Japan Studies Seminar will be held on November 10, 2021,
15:00-16:00 (Tokyo time). In the Opening Ceremony, Japan International Cooperation Agency(JICA), one of the supporting organizations of the Japan Studies Seminar, will give a presentationon the study abroad system in Japan.

4. Beginning of the online Japan Studies Seminar
The first Session of the online Japan Studies Seminar will be held on Wednesday, November 17,
2021, 12:00-13:00 (Tokyo time) by Associate Professor ITO Haruyoshi, Aoyama Gakuin University.

III. Member’s Voice for Tomorrow＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝President and CEO Professor Dr. Zulkornain Yusop
Putra Business School, Malaysia
Globalization, defined as the flow of technology, economy,
people, values, and idea across borders, is making a profound
impact on most aspects of society and is a significant factor
impacting the nature and function of higher education (Knight &Cavusgil, 2004).
The reasons for globalization of higher education institutions
are: to secure their position in the higher education market to
improve international competitiveness, to gain wider
international recognition, to facilitate the development andgrowth of the institution, to be allied with the national agencies
for higher education quality assessment, to increase andpromote internationally accredited study programs, to improve
quality of research to raise the quality of study programs and to diversify research resources(Popescu, 2015).
Putra Business School embarked on globalizing its education through recruitment of international
students, collaborations with international Business Schools, academic and research exchange,
participation in various international business school competitions, and most importantly obtaining
prominent International Accreditation such as AACSB and ABEST21 as well as world classcertification such as CMI or Charted Management Institute of London. Besides, PBS joinsprominent international business school rankings such as EDUNIVERSAL, which could help boost
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our international visibility and networking.
It is also important to understand international students' concerns and expectations so that we
can serve their needs in the best manner. As a home to Human Governance, serving our
stakeholders, which include local and international students are our priority.
At Putra Business School, we strive to nurture human leaders who are not only concerned aboutcompany profit, but also demonstrate concern for society and environment.
As a business school which promotes Human Governance, our emphasis is to nurture the ability
to use our conscience in making important business decisions.
Leaders with human values should be able to consider inclusive decisions which are best not
only for their entities or companies, but also society and environment. Preferred leaders are notthose who are moral and ethical, but, more importantly, are fundamentally HUMAN with widelyand globally desired qualities such as integrity, accountability, respect, trust, excellence andhumility.
References:
Knight, G. A., & Cavusgil, S. T. (2004). Innovation, organizational capabilities, and the born-global
firm. Journal of international business studies, 35(2), 124-141.
Popescu, F. (2015). South African globalization strategies and higher education. Procedia-Social
and Behavioral Sciences, 209, 411-418.

PORNRUNGROJ. Channarong & Chanon
Lecturer of Faculty of Fine & Applied Art, Chulalongkorn University, andPresident of Art for All Foundation.
He served as a Dean of Faculty of Fine & Applied Art,
Chulalongkorn University; Director of Office for National
Education Standards & Quality Assessment (ONESQA), andPresident of ASEAN Quality Assurance Network (AQAN). Now,
he is a Lecturer of Faculty of Fine & Applied Art, Chulalongkorn
University, and President of Art for All Foundation.
Collaboration: The Key to Driving Higher Education in
the New Normal
An ongoing global pandemic of coronavirus disease 2019
(COVID-19) has undoubtedly affected many lives around theglobe. This pandemic has changed how humanity lives andfunctions as a community in ways we could not have imagined.
Education is an area that has been disrupted the most. The
COVID-19 outbreak has compelled many institutions to immediately switch to the online delivery oflessons since the very onset of the pandemic. Online lessons have become a crucial part of oursociety's “new normal”. Personal computer, tablet and internet access are now more important
than ever. Educators must be able to adapt curriculum and learning materials to facilitate this new
way of learning. Crucially, the government has to ensure an equal or a free internet access to allstudents to support this change. This pandemic is, in other words, the biggest disruption to theglobal education landscape in the 21st century. Nations have to work together not only to rebuild
but also to take this opportunity to create a better education for the generations to come.
The high demand for Higher Education in both the developed and developing world has resulted
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in a wide expansion of institutions for Higher Education over the past three decades. In many
countries Higher Education was operated/viewed as a commercial good, not public good. This will
be changed as more and more free online materials become readily available, students andparents will have more freedom in choosing education that is right for them. More significantly,
face-to-face education will be of less importance. Amid these obstacles, there comes theopportunity for the high potential Higher Education Group to adjust and improve their quality to
the satisfaction of the learners and the society. At the same time, many Higher Education
institutions would have to close down as if they are being swiped out by a COVID tsunami.
“Collective Effort” becomes necessary in order to improve post-covid Higher Education in terms ofboth content and resources. In fact, there is already a trend for the institutions that have similargoals and characteristics to merge rather than fight for resources and students. Moreover, we havestarted to see the paradigm shift in the job market where the degree becomes less and lessimportant than the workers’ “competency” for that specific job., Therefore, the institutions will
have to adapt and provide enough flexibility and opportunity for students to develop those skills.
Quality Assurance (QA) will play a key part in the Higher Education landscape in the post-COVID
era. Parents and students will rely more on the external quality assurance report as information
source when choosing the institution. At the same time, many parents now also rely on the online
information such as social media reviews and comments as a result of COVID disruption. The QA
agencies at large will have to put a collective effort to adapt their assessment procedures andreporting style to be up to date at all times.

IV. Membership＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

1. Introduction of new Dean of the ABEST21 members
Dean Professor Dr. Zafir Khan Mohamed Makhbul
UKM-Graduate School of Business, Universiti Kebangsaan Malaysia, Malaysia
Professor Zafir has been appointed as Dean of UKM-GSB starting in
2021. He has more than 24 years of teaching and research experience
with UKM and industrial experience in Motorola, Hong Leong Finance,
and Agrobank. Throughout his career as an academician, he wasseconded as Deputy Director at the Ministry of Higher Education,
Malaysia. As an academician, he is involved in teaching, research,
publication, and community service activities in human resource
management and organizational management, and acts as the mainsupervisor and external examiner for Ph.D. and Master Degree students.
Today, the global transformation of higher education goes beyond
academic programs. Moving forward into the new era, UKM-GSB iscommitted to being a global brand by establishing strategic partnerships with internationallyrenowned business schools and increasing the enrolment of international students. We are indeedreconceptualising and raising the bar of excellence in management education. To enhance thequality of management education at the business schools, we are embarking on ABEST21
international accreditation.
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2. Introduction of the new School member
Dean Dr. Hedwigis Esti, M.E.
Faculty of Economics and Business, Perbanas Institute, Indonesia
The Faculty of Economics and Business development is a part ofPerbanas Institute which was established in 1969. Perbanas Institute isunder the auspices of the National Bank Association (PERBANAS).
Faculty of Economics and Business has 4 (four) study programs,
namely: Bachelor of Accounting, Bachelor of Management, Associate
Degree (Diploma 3) of Finance and Banking, and Associate Degree(Diploma 3) of Accounting. In 2017, Bachelor of Sharia Economics
began operating in the Odd Semester of the 2016/2017 Academic Year.
Currently, two of our study programs are accredited "A" from BAN PT(National Accreditation Board for Higher Education in Indonesia),
namely Bachelor of Accounting and Bachelor of Management. The
remaining three study programs (Associate Degree (Diploma 3) of Accounting, Associate Degree(Diploma 3) of Finance and Banking and Bachelor of Sharia Economics) are accredited "B". The
total number of students is 4,933 with a total of 232 faculty members. The Faculty of Economics
and Business is led by a Dean and assisted by a Deputy Dean in charge of Academic Affairs,
Cooperation Development, and Administration, and a Section Head in charge of Quality Assurance.
Our vision is to become a leading faculty in the fields of Economics, Finance & Banking, and tohave Excellent Accreditation and gain international recognition for each study program. To achieve
this vision, one of our missions is to provide superior education in the fields of economics, finance,and banking based on information technology. To produce quality graduates that are in line with
the needs of the business world, we have established various collaborations with banks, otherfinancial institutions, companies, and professional organizations. In addition, we also cooperatewith other universities, both local and foreign, for student exchange and research collaborations.
To improve student skills, especially for vocational programs’ (Diploma 3) students, we also have acomplete practicum room related to banking, finance, and accounting.
We believe that the superior quality of learning will produce superior quality graduates who areable to compete with graduates from other universities not only at the local and but also atinternational level. To achieve the superior quality of graduates, of course, the study program as
an education provider must have an international standard education curriculum and quality
assurance. Therefore, we are committed to improving the quality of study programs with global
standards so that they deserve international recognition. For the initial stage, we have prepared
two study programs to obtain accreditation at international accreditation rating agencies such as
ABES21, namely Bachelor of Accounting and Bachelor of Management.

6V. Quality Assurance-“Assessing Today for Tomorrow”＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝“There will be no problem if the School exists in a vacuum. However, in the society where thereal environment is changing, improving the educational and research activities is essential inorder for the School to survive as a “Going Concern.”＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

1. ABEST21 Online PRT Training Seminar
To share and clarify the important information about ABEST21 PRT’s peer review with ABEST21
Peer Review Team members, we hold ABEST21 Online PRT Training Seminar 2021 and PRTLeaders’ Training Seminars 2021.
1) ABEST21 Online PRT Training Seminar 2021 (QIS and SCR)
On Thursday, July 29, ABEST21 Online PRT
Training Seminar 2021 on the PRT’s Peer Review
on Quality Improvement Strategies (QIS) and
Self-Check/Self-Evaluation Report was held. At
first Dr. Danaipong Chetchotsak, Khon Kaen
University, Thailand, explained the specifics of
the PRT’s peer review of the QIS and SCR basedon his experience. Then, ABEST21 President
ITOH Fumio, Ph.D. introduced the ABEST21
PRT’s Peer Review System. After that ABEST21
office shared information on how to submit the PRT comments and other details.
2) ABEST21 Online PRT Training Seminar 2021 (KZR)
On Tuesday, August 3, ABEST21 Online PRT
Training Seminar 2021 on the PRT’s Peer Review
on KAIZEN Report (KZR) was held. First, Dr. Siti
Zaleha Sahak, Arshad Ayub Graduate Business
School, Universiti Teknologi MARA, Malaysia,
discussed the specifics of the PRT’s peer review
of KZR based on her experiences. Then ABEST21
President ITOH Fumio, Ph.D. explained the
ABEST21 PRT’s Peer Review System. Then
ABEST21 office explained how to submit the PRT comments and other details.
3) ABEST21 Online PRT Leaders’ Training Seminar 2021
On Tuesday, August 17, ABEST21 Online PRTLeaders’ Training Seminar was held, chaired byVisiting Professor KAWANO Hirotaka, ABEST21
Managing Director (Kyoto University). First,
ABEST21 President ITOH Fumio introduced on
the online Peer Review Process and the PRTLeaders’ Responsibilities. After that Dr. Yudi
Fernando shared some issues to be considered7based on his experience as a PRT Leader. Also, ABEST21 office explained the requirements of the
PRT Comprehensive Review Report format.

2. “The Network for Professional Graduate School of Accreditation
Agencies” Meeting
The 5th meeting of “The Network for Professional Graduate School Accreditation Agencies” in
2021 was held on Friday, September 10, at ABEST21 Office. The meeting participants wereAttorney Dr. KOTERA Eiko, Attorney Dr. NAKANISHI Shotaro, and Attorney Dr. YAMAGISHI Yuki
from Department of Law School Evaluation, Japan Law Foundation; Professor HASHIMOTO Takashiof Japan Institute of International Accounting Education; and ABEST21 President Professor
Emeritus ITOH Fumio, Ph.D. Opinions and information were exchanged concerning accreditation
review process for professional graduate schools in law, accounting, and business. One of major
topics is how to conduct on-site interview under pandemic situation caused by COVID-19.

VI. Quality Improvement-“Enhancing Quality for
Tomorrow”＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝“In the age of increasing globalization, it is a great challenge for the schools to create andmaintain first-class educational programs in management. But no single institution can maintain all
the required and ever-changing resources at hand nor continually keep those resources updated. It
is important for us to work together to leverage our complementary resources on a global scale.”＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

1. Online Workshop “Assuring the Quality of the Online Lectures”
1) The 9th Online Workshop
On Thursday, July 15, 2021 the 9th ABEST21 online workshop “Assuring the Quality of Online
Lectures” was held with Professor Dr. ISAGAWA Nobuyuki, Graduate School of Management, Kyoto
University, Japan, and Dr. Suthasinee Susiva, Graduate School of Commerce, Burapha University,
Thailand, as the speakers.
Moderator:
Associate Professor Dr. Salmi Mohd Isa, Graduate School of Business, Universiti Sains Malaysia
Speakers:
・Professor Dr. ISAGAWA Nobuyuki, Graduate School of Management, Kyoto University, Japan・Dr. Suthasinee Susiva, Graduate School of Commerce, Burapha University, Thailand
Participants:
・Senior Lecturer Dr. Idqan Fahmi, IPB University, Indonesia
・Associate Prof. Dodie Tricahyono, Ph.D., Universitas Telkom, Indonesia
・Vice Director Yeshika Alversia, Universitas Indonesia, Indonesia
・Adjunct Associate Prof. Catherine Sibala, Hitotsubashi University, Japan・Prof. Dr. ISAGAWA Nobuyuki, Kyoto University, Japan
・Associate Prof. Dr. MURAKAMI Keiji, Kyoto University, Japan
・Associate Prof. Dr. Yudi Fernando Universiti Malaysia Pahang, Malaysia
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・Prof. Dr. Huam Hon Tat, Putra Business School, Malaysia
・Associate Prof. Dr. Salmi Mohd Isa, Universiti Sains Malaysia, Malaysia
・Associate Prof. Dr. Siti Zaleha Sahak, Universiti Teknologi MARA, Malaysia
・Lecturer Dr. Suthasinee Susiva, Burapha University, Thailand
・Director Nalinee Mohprasit, Ph.D., Naresuan University, Thailand

Professor Dr. ISAGAWA Nobuyuki shared with us theexperience of conducting online classes in the Graduate
School of Kyoto University, after a short introduction of theschool. They make use of the online class management
system called “PandA”, and provide help for students andlecturers. In addition, they increased the number of smallclasses or one-to-one sessions so that students don’t hesitate
to communicate with lecturers and other students. As the way to retain the quality of classes, theschool required lecturers to submit the report in each class. In the report, lecturer describedteaching objectives for the class of the day, the situation of the online class and the information of
the class materials of the day. After his presentation, the workshop members discussed how they
could measure the outcomes of online classes.
After introduction of Graduate School of Commerce, Burapha
University, Thailand, Dr. Suthasinee Susiva gave a presentation
about the situation with equipment during COVID-19 pandemic,
and the issues to be improved for assuring the quality of online
education. They use the online education system such as Zoom
and Google Meet. In addition, they extend the educational
opportunity with GSC Academy and Banpu Group. As the way
to measure the quality of online classes, the school conducted the survey of their students, andthey found that students are concerned about the class discussion via video conference systemand the teaching method and so on. After her presentation, they discussed the necessity of the9two-way communication in the online classes.

2) The 10th Online Workshop
On Thursday, August 19, 2021 the final workshop, the 10th ABEST21 online workshop “Assuring
the Quality of Online Lectures” was held with Dr. Siti Zaleha Sahak, Universiti Teknologi MARA,
Malaysia, as the speaker.
Moderator:
Senior Lecturer Dr. Idqan Fahmi, IPB University, Indonesia
Speakers
Associate Prof. Dr. Siti Zaleha Sahak, Universiti Teknologi MARA, Malaysia
Participants:
・Senior Lecturer Dr. Gancar C. Premananto, Universitas Airlangga, Indonesia
・Senior Lecturer Dr. Idqan Fahmi, IPB University, Indonesia
・Ass. Prof. Dodie Tricahyono, Ph.D., Universitas Telkom, Indonesia
・Associate Prof. MAKI Kanetaka, Ph.D. Waseda University, Japan・Assistant Prof. Dr. Zabeda Bt. Abdul Hamid, International Islamic University Malaysia, Malaysia
・Prof. Dr. Huam Hon Tat, Putra Business School, Malaysia
・Associate Prof. Dr. Salmi Mohd Isa, Universiti Sains Malaysia, Malaysia
・Dr. Rosly Othman, Universiti Sains Malaysia, Malaysia
・Associate Prof. Dr. Siti Zaleha Sahak, Universiti Teknologi MARA, Malaysia
・Lecturer Dr. Suthasinee Susiva, Burapha University, Thailand

Dr. Siti Zaleha Sahak introduced her experience of an online
and distance learning (ODL) mode that has been adopted by
Arshad Ayub Graduate Business School, UiTM. She said that it is
no doubt that the Covid-19 pandemic has accelerated theadoption of online learning. UiTM has embarked into thislearning mode beginning in March 2021 Semester. The students'
feedback offers significant inputs to the school in improving the10

quality of online lectures. Towards achieving the program learning goals, continuous improvement
is vital on the five components of ODL: the online course content, platform, delivery, assessment,
and students' feedback. Hybrid learning could be the way forward in higher education. Following
the presentation, the participants exchanged their opinions on how to improve mutualcommunication with students and so on.
After that, they discussed findings from the ABEST21 Online Workshop and exchanged theiropinions on publishing a report on the workshop.

3) The 1st Editorial Committee
On Thursday, September 16, 2021 the first editing committee on the ABEST21 online workshop“Assuring the Quality of Online Lectures” was held with Associate Prof. Dr. Yudi Fernando Universiti
Malaysia Pahang, Malaysia, as a Chair.
The Editorial Committee members
Chair: Senior Lecturer Dr. Gancar C. Premananto, Universitas Airlangga, Indonesia
Vice Chair: Senior Lecturer Dr. Jayne Bye, Western Sydney University, Australia
Vice Chair: Associate Prof. Dr. Yudi Fernando, Universiti Malaysia Pahang, Malaysia
Associate Prof. Danaipong Chetchotsak, Ph.D., Khon Kaen University, Thailand
Associate Prof. Dr. Veena Jadhav, SP Jain School of Global Management, Singapore
Participants:
Vice Chair: Senior Lecturer Dr. Jayne Bye, Western Sydney University, Australia
Vice Chair: Associate Prof. Dr. Yudi Fernando, Universiti Malaysia Pahang, Malaysia
Associate Prof. Danaipong Chetchotsak, Ph.D., Khon Kaen University, Thailand
Associate Prof. Dr. Veena Jadhav, SP Jain School of Global Management, Singapore
Associate Prof. Irina Petrovskaya, Ph.D., Lomonosov Moscow State University
The 2nd Editing Committee will be held on November 18, 2021.

11

2. Participants’ Comments to the Online Workshop
Under the change of environment caused by COVID-19, academic units has been required torebuild a system to ensure the “assurance of educational quality”, i.e. reconsider how they willrealize the “Mission Statement”, assure the “Learning Outcomes” to the society and facilitate
students’ achievement of the “Learning goals” set in the syllabi. These are participants’ comments
regarding the Online Workshop “Assuring the Quality of the Online Lectures.”

1) Online Workshop Schedule
The online meeting was held at 15:00-16:30 (Tokyo time) on the third Thursday of each month.
1. Thursday, November 26th, 2020, 15:00-16:30 (Tokyo time)
Speakers:
・Associate Prof. Dr. Yudi Fernando (Universiti Malaysia Pahang, Malaysia)
・Senior Lecturer Dr. Gancar C. Premananto (Universitas Airlangga, Indonesia)
2. Thursday, December 17th, 2020, 15:00-16:30 (Tokyo time)
Speakers:
・Senior Lecturer Dr. Werner R. Murhadi (Universitas Surabaya, Indonesia)
・Assistant Prof. Dr. Hen Kai Wah (Universiti Tunk Abdul Rahman, Malaysia)
3. Thursday, January 21st, 2021
Speakers:
・Manager Ersa Tri Wahyuni, Ph.D. (Universitas Padjadjaran, Indonesia)
・Associate Prof. Dr. Veena Jadhav (SP Jain School of Global Management, Singapore)
・Assistant Prof. Dodie Tricahyono, Ph.D. (Universitas Telkom, Indonesia)
4. Thursday, February 18th, 2021, 15:00-16:30 (Tokyo time)
Speakers:
・Vice Director Yeshika Alvesia (Universitas Indonesia, Indonesia)
・Associate Prof. Dr. Danaipong Chetchotsak (Khon Kaen University, Thailand)
5. Thursday, March 18th, 2021, 15:00-16:30 (Tokyo time)
Speakers:
・Vice Dean Dr. Abdul Ghofar (Universitas Brawijaya, Indonesia)
・Director Nalinee Mohprasit, Ph.D. (Naresuan University, Thailand)
6. Thursday, April 22nd, 2021, 15:00-16:30 (Tokyo time)
Speakers:
・Adjunct Associate Prof. Catharine Sibala (Hitotsubashi University, Japan)
・Senior Lecturer Dr. Jayne Bye (Western Sydney University, Australia)
7. Thursday, May 20th, 2021, 15:00-16:30 (Tokyo time)
Speakers:
・Assistant Prof. Dr. Zabeda Abdul Hamid (International Islamic University Malaysia, Malaysia)
・Prof. Dr. Huam Hon Tat (Putra Business School, Malaysia)
8. Thursday, June 17th, 2021, 15:00-16:30 (Tokyo time)
Speakers:
・Program Manager Dr. Rosly Othman (Universiti Sains Malaysia, Malaysia)
・Prof. Dr. IWAI Chiaki (Aoyama Gakuin University, Japan)
9. Thursday, July 15th, 2021, 15:00-16:30 (Tokyo time)
Speakers:
・Prof. Dr. ISAGAWA Nobuyuki (Kyoto University, Japan)
・Lecturer Suthasinee Susiva, Ph.D. (Burapha University, Thailand)1210. Thursday, August 19th, 2021, 15:00-16:30 (Tokyo time)
Speakers:・Dr. S.M. Ferdous Azam (Management & Science University, Malaysia)
・Associate Prof. Dr. Siti Zaleha Shak (Universiti Teknologi MARA, Malaysia)

2) Participant Comments on the Online Workshops
Associate Professor Dr. Danaipong Chetchotsak
College of Engineering, Khon Kaen University, Thailand
ABEST21’s Online Workshop for “Assuring the Quality of the Online
Lectures” has been held since November of 2020. As of now, there
were ten workshops. The last workshop was held in August of 2021.
The objective of the workshop is to let all the ABEST21 members
share the experiences on the Online Lectures with regard to assuring
the quality. All the parties can learn from one another and assuring
the quality of the online lectures will be encouraged.
Followings are my comments based on my participation in four
workshops. Most speakers presented a system for assuring the qualityof the online lectures in terms of the school level. In general, most of
the schools provide lectures through a video conference platform, e.g.
Zoom, Microsoft Team, and Google Meet. Many of them also provide non-interactive materials suchas video of the lectures and other class materials through the school systems, known as e-learning.
Then feedback of the online lectures from students was collected for assuring the quality and for
quality improvement. This approach was very common among the schools.
One of the unique examples was from SP Jain School of Global Management, Singapore. The
school has used AI system to detect student’s dishonesty (cheating) during the online exam,
where students were alone. The system is good for evaluation of students’ performance online.
The system was quite impressive, but required enormous investment.
From my observations, most of the presentation cases are generally similar. However, not manycases mentioned quality assurance system at the course level or instructor level. It might be agood opportunity that we can learn how to assure the quality of the online courses, starting fromdesigning the courses, learning outcomes, different various approaches of learning for students,
methods for evaluation. In this case, different business school courses may have different
approaches. For example, the course “Business strategies” may be online project-oriented, whileaccounting might focus on online workshop of computation. In this case, we can learn “bestpractice” from one another at the course level.
As for other matters, such as schedules, workshop program, collaboration between ABEST21
and the member schools, and the video conference platform, they are excellent. It is a great
opportunity for everyone to meet, share the ideas and experiences, and learn from each other. In
the past, we did not have many opportunities to meet at the international workshop quite often as
today. Now the technology is available, and we can attend such an international workshop at nocost. Thanks for President Fumio Itoh and ABEST21 team for providing us this great experienceand opportunity.

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Senior Lecturer Dr. Gancar C PremanantoHead of Management Department, Faculty of Economics & Business, Universitas
Airlangga, Indonesia
Era for Visionary Higher Education Management
We all face the same challenges in these years. The pandemic of
COVID-19 is already in its second year. And suddenly all our activities aregoing back home. Working, learning, shopping, meeting – all have to bedone from home. We have to deal with digitalization to help us withmany activities, including doing business.
In practice, future business will be the one that survived the pandemic.
Before the pandemic era we used to talk about industrial revolution 4.0.
The pandemic made the future come faster than we predicted.
Organizations that will survive need to be futuristic and visionary.
The workshop that was conducted by ABEST21 showed us that evenhigher education has to face the pandemic crisis, just like ordinary
business. And higher education institution that has already made investments to deal withindustrial revolution 4.0 will be the one who is ready to adapt to the pandemic. Each speakerdescribed the adaptation strategy of the school’s management to make the learning process,examinations, consulting, discussions and meetings accessible for students and lecturers during
the pandemic. Each university built their system to deal with learning from home.
The Quality Assurance to maintain business process is also a concern. Development of online
system had to be done in a very short time and under the pandemic conditions. So there should
be full monitoring of its development, and the issue is how to control many behaviors online. The
problem is that most of quality assurance processes are established for offline systems.
An the end of the workshops, we realized that ABEST21 could be a benchmark place for us tolearn from other members. We learn and inspire each other, in each workshop, to be more
prepared for dealing with future. ABEST21 is about dealing with tomorrow’s business education. So
we are glad to put our experiences and knowledge into a book of reports of serial workshops thatwere conducted by ABEST21, to ABEST21 members.
Assistant Professor Dr. Hen Kai Wah
Faculty of Accountancy and Management, Universiti Tunku Abdul Rahman, Malaysia“I am very happy to be able to attend the ABEST21 online workshops
for Assuring the Quality of the Online Lectures. The online workshop
series enable participants to share, exchange and learn from each otheron the best practices carried out by each institution in the online
learning processes. I was able to learn so much from all the sessions
that I have attended. Each session is very enlightening and refreshing.
During the current pandemic situation, the conduct of these online
workshops is very timely as online teaching and learning has become an
important tool. Online learning and teaching also provides many
challenges and opportunities to the universities. While institutions areconstantly seeking more innovative teaching and learning pedagogies, itis crucial that the quality of the education continues to be upheld. Hence, I would like to thank
ABEST21 for organizing such workshops and all the speakers for their wonderful sharing.”
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Professor Dr. Huam Hon Tat
Putra Business School, Malaysia
Online learning was underutilized in the past, especially in developing
countries like Malaysia and Indonesia. However, the current crisis of the
COVID-19 pandemic forced these countries to rely on it for education.
Since early 2020, this pandemic has caused educational institutions toremain temporarily closed. The shutdown stimulated the growth of online
educational activities so that there would be no interruptions of thelearning process. Given today’s uncertainties, it is important to gain anuanced understanding of students’ online lecture experience. In thiscontext, I would like to extend a warm thank you to Professor Emeritus
Dr. Itoh Fumio, the President and CEO of ABEST21, for organizing an
online workshop for “Assuring the Quality of the Online Lectures” from
November 2020 to August 2021. Not only was the workshop organized in an extremely
professional manner, but all the information that the speakers shared gave participants a newperspective to the whole online education situation. The material that the speakers provided andthe discussions that were conducted were highly inspiring.
I once again thank you on behalf of everyone who was a part of the workshop for making thisworkshop a great learning experience for the participants.
Associate Professor Dr. Idqan Fahmi
School of Business, IPB University, Bogor, Indonesia
Pandemic has shocked many, if not all, universities and forced themto adopt a new way of teaching and learning. With a few exceptions,most of the ABEST21 members used to be comfortable withconventional face-to-face learning. Some had already started to use
online learning before the pandemic, but planned to proceed gradually
before it could be an alternative to the offline one. The pandemic
accelerated everything to be adjusted in a very short time.
ABEST21 initiative to conduct a series of online workshops on Assuring
the Quality of the Online Lectures was very timely and gave many
benefits to the participants and member universities. The first
immediate benefit is making us realize that we are not alone. Almost
every university is experiencing the same problem. Secondly, the workshop provided rich hands-on
experiences from different universities. Even though every university has its way to cope with the
problem according to its local specific factors, the sharing experience showed us more options andstrategies to choose from.
By now, universities, faculty, and students may have already got used to online learning, andonline learning may become a new normal in the future, even after the pandemic era. The
workshop has provided a pool of knowledge and experience for ABEST21 members to promotebetter online lectures. Therefore, we hope that the results of the workshops will be well
documented and made available soon for every member to improve their online lectures.

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Program Manager Dr. Rosly Othman
Graduate School of Business, Universiti Sains Malaysia, Malaysia
As a representative of the Graduate School of Business, USM, I had
the opportunity to attend online workshops conducted by ABEST21
related to the challenges of online learning during the pandemic. I haveattended several workshops and had the opportunity to participate in
the discussion sessions after the workshops. The discussions were very
useful, and the presenters shared with others their experiences indealing with the challenges while conducting online learning. Some of
the challenges are similar to those faced by the GSB, and ideas from thepresenters as well as other members are very valuable, so we havemanaged to improve our responses to the issues accordingly. GSB also
has shared its experience in dealing with the online learning with othermembers. Feedback from the members after the presentation has also helped GSB to revisit andimprove some of the implementations. The workshops also showed that we are not alone in facing
those challenges, and we can always reach out to others to help us overcome the issues.
Workshops like this allow the participating schools to learn from each other and benefit from it
greatly.
Associate Professor Deputy Dean Siti Zaleha Sahak, Ph.D
Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Malaysia
On behalf of the Arshad Ayub Graduate Business School (AAGBS),
Universiti Teknologi MARA (UiTM), I would like to express our thanks to
ABEST21 for organizing the 'ABEST21 Online Workshop 2020-2021 withthe theme of "Assuring the Quality of the Online Lectures"'. We learned
about how other Business Schools manage their online learning
activities and their challenges. Some schools have already implemented
online learning before the COVID-19 pandemic, and some have not(including our School). Both offered us great knowledge and inputs for
improving our online learning practices. For instance, we learned about
the importance of e-course content development and the resources
needed. Working in a team to create the e-course content may facilitate
the School to improve the quality of lectures. As we are looking forward to exploring hybrid(blended) learning, the presentation from Professor Dr. Isagawa of Graduate School ofManagement, Kyoto University, specifically, helped us gain insight into what hybrid learning is andhow to do it. Indeed, the discussion throughout the workshop sessions on the essential things
about online education development, the strengths and limitations of face-to-face, online, andhybrid learning were meaningful! Thank you so much!

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Lecturer Suthasinee Susiva, PhD.
Graduate School of Commerce, Burapha University, Thailand
The first time I have been assigned to join the series of this online
workshop, I was a bit curious as I have no experience attending such along academic workshop spanning almost a year. From the firstworkshop to the tenth, I have learnt a lot from the other academics,
especially the online teaching techniques and learning tools that help
improve online experiences for my students. I borrowed some of theirideas by using games and online learning applications to foster
interactions and discussions during classes. I also found that we havequite similar problems and issues to overcome during the pandemic, andby sharing the experiences and ideas, it is easier to overcome thechallenges. I believe that monthly two-hour sessions are worthwhile foracademics to share and learn from each other, not just the academic aspects, but also the bestpractices on how to improve the quality and experience of online lectures. It would be great if thesession continues, and perhaps it could become a community where members work together toimprove education quality assurance.
Vice Director Yeshika Alversia
Master of Management, Faculty of Economics and Business, Universitas Indonesia,
Indonesia
It was a very valuable opportunity for me to represent Faculty of
Economics and Business, Universitas Indonesia to participate in theOnline Workshop Activities organized by ABEST21.
As we know, 2020 and 2021 are the years that create challenges thatare different from the previous years. The pandemic has forced
educational institutions around the world to adjust to accelerating online
learning in a very fast time. In general, Faculty of Economics andBusiness Universitas Indonesia can be said to be quite successful inmaking these adjustments. The implementation of online lectures has
begun in Mid-March 2020 and is still going until now.
In the online workshops, several ABEST21 members of respectedschools have shared their experiences about the things that have been done to overcome
challenges in implementing online learning. For instance, under the change of environment causedby the pandemic, schools are required to rebuild a system to ensure the assurance of educational
quality, to facilitate students’ learning and to assure that the learning outcomes are achieved. It
was a very insightful experience to learn many things from the other schools, and I was very
honored to be able to participate in this valuable event.

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Assistant Professor Zabeda Abdul Hamid, Ph.D.
Graduate School of Management, International Islamic University Malaysia, Malaysia
The online workshops organized by ABEST21 have been very
beneficial in learning about how business schools in the region are
managing their academic programs during this pandemic. The
presentations by the various members of ABEST21 have provided
insights into the ways Schools can maintain continuity of their programs
despite the many challenges and struggles caused by the COVID.
When the country went into lockdown and the traditional way ofteaching no longer became viable, the School had to revise many of its
teaching methods and communication platforms for students. These
workshops by ABEST21 have highlighted that we are not alone in trying
to provide continuous quality education using the new ways of
conducting classes. The support, suggestions, and comments provided by the participants havemotivated and energized us to keep trying to find new ways to improve our services for the
students. We are no longer feeling isolated, and ABEST21 has built that realization among us that
we can reach out to other members for connection.

VII. Global Knowledge Network＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

1. Online Japan Studies Seminar (JSS)-“Future in Asia and what coexistence in the age of economic,
social and cultural globalization should be like”1) Purpose
As is generally known, the ABEST21 Rectors andDeans Forum 2018 “Promoting Student Mobility andNurturing Global Management Professionals” was held
on November 2 and 3, 2018 at Institut Teknologi
Bandung (ITB), Indonesia. Based on the 2-day
discussions, we agreed and signed the “The InterUniversity Exchange Program” Partnership with ABEST21
19 school members. Depend upon this Partnership,
ABEST21 planned to conduct the Japan Studies Seminar“Future in Asia and what coexistence in the age of
economic, social and cultural globalization should be like” with online due to spread of the COVID-19
pandemic.
The Seminar is targeted at students who will play an active role in the globalized society. As apart of the international cooperation towards sustainable economic growth in the Asia-Pacificregion, this Seminar aims to further deepen the “understanding of Japan” for the university
students based in the ASEAN who are interested in the Japanese economy and culture. Lectures
will be given by the speakers who act as the driving forces behind the Japan’s development in the
21st century, referring to their experience and future prospects.

182) Online Seminar Structure
The Seminar consists of sessions by the mentors, one session by one mentor, delivered online.
One session is allotted 60 minutes, of which 30 minutes is for “Mentor’s Lecture” and 30 minutes isfor “Students Discussion”. “Students Discussion” will be held in teams. Based on the topic
proposed by the mentor in advance, each team will discuss and summarize their opinions, andpresent the opinions during the discussion session. In the final session of the Seminar, each teamwill give topic presentations. The best presentation will be awarded.

3) Target audience
The Seminar was open to the students of the following universities.
・School of International Politics, Economics and Communications, Aoyama Gakuin University,Japan(4 students)
・Faculty of Economics and Business, Universitas Indonesia, Indonesia (4 students)
・Faculty of Economics and Business, Universitas Brawijaya, Indonesia (4 students)
・School of Business, IPB University, Indonesia (3 students)
・Faculty of Business and Management, Universiti Putra Malaysia, Malaysia (3 students)
・Faculty of Business and Management, Universiti Teknologi MARA, Malaysia (2 students)
・Faculty of Engineering, Khon Kaen University, Thailand (5 students)4) Speakers
Speakers from various fields with international experience in the globalized Japanese society:・Mr. ITO Haruyoshi, Ph.D., Associate Professor of Aoyama Gakuin University
・Ms. ITO Miwa, Senior Deputy Director of Human Depelopment Department, Japan International
Cooperation Agency
・Mr. IWABUCHI Kensuke, Ph.D., Chairman and CEO of Japan Rugby Football Union
・Mr. KINUTANI Kenji, Head of Start-up Business Promotion Office, SUMITOMO MITSUI BANKINGCORPORATION
・Mr. NAKAYAMA Toshihiro, Ph.D., Professor of Faculty of Policy Management, Keio University
・Ms. NISHI Kyoko, Director of Administration Division, Livestock Industry Bureau, Ministry ofAgriculture, Forestry and Fisheries of Japan・Mr. OKAYASU Shigemi, Director & CEO of STC SHIPPING PTE. LTD, Singapore

5) Online Seminar Schedule
Considering the possibility of participation by the senior students, the Seminar has beenscheduled during the period from November 2021 to January 2022. There will be no Seminars on
Friday. Exact schedule will be set taking into account the time difference between the participating
countries.

196) Online Session Schedule7) online Student Orientation of Japan Studies Seminar
On Wednesday, October 20, Student Orientation of ABEST21 Global Knowledge Network – online
Japan Studies Seminar (JSS) entitled “Future in Asia and what coexistence in the age of economic,
social and cultural globalization should be like”, organized by ABEST21 and supported by Japan
International Corporation Agency (JICA), Embassy of Japan in Indonesia (planned), and Embassyof Japan in Malaysia (planned), was held online. President and CEO Professor Dr. Zulkornain bin
Yusop, Putra Business School, Malaysia; Dean Professor Dr. Syed Jamal Abdul Nasir Syed Mohamad,
Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Malaysia; and Dr. Danaipong
Chetchotsak, Faculty of Engineering, Khon Kaen University, Thailand attended the orientation as
observers. Twenty students from six ABEST21 Accredited Schools in four different countries
attended the student orientation.
Firstly, ABEST21 President and CEO ITOH Fumio, Ph.D. delivered Introductory Remarks. Also,
President Itoh explained to the students about objectives of the online JSS. Then, they received
the explanation on how to attend the online JSS. After that, students were organized into four
different groups and had an opportunity to get acquainted with the other group members. On
Wednesday, November 10, JSS Opening Ceremony and a lecture by JICA are going to be held.

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Team ATeam B

Team CTeam D21

2. The Council for Nurturing Global Management Professionals
The 39th meeting of Japan Council for Nurturing Global Management
Professionals
The Council meeting was held online on Wednesday, September 15, 2021. The meeting started
with ABEST21 President Itoh’s explanation on the agenda and objectives of the meeting. Then,
Dean Professor Dr. KOBAYASHI Hideyuki of SBI Graduate School, Japan, gave a presentation on
the “Management Education provided by SBI Graduate School”, followed by Q&A on requiredcompetencies for entrepreneurship and how to deepen exchange among the students. The next
40th Council meeting is scheduled in December 2021 or January 2022.

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