STANDARD TERMS AND CONDITIONSOF TRAVEL CONTRACTS

Custom-ordered Tour Contract1

The original text was written in Japanese. If any discrepancies should arise between theJapanese and English texts, the former shall prevail at all times.

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STANDARD TERMS AND CONDITIONS OF TRAVEL CONTRACTS

Custom-Ordered Tour Contract

Chapter I

General Provisions（Scope of Application）
Article 1
A contract for a Custom-Ordered Tour which this company (hereinafter referred to as “theCompany”) concludes with a Traveler (hereinafter referred to as "Custom-Ordered Tour
Contract") shall be subject to the provisions of these General Terms and Conditions. Matters
not provided for in these General Terms and Conditions shall be governed by the laws,
ordinances, regulations and generally established practice.

2. If the Company has entered into a special agreement in writing without violating the laws,
ordinances and regulations and within the scope not unfavorable for the Traveler, that special
agreement, notwithstanding the provisions of the preceding Paragraph, shall prevail over theprovisions of these General Terms and Conditions.

（Definitions of Terms）
Article 2
A "Custom-Ordered Tour" as stated in these General Terms and Conditions means travel forwhich the Company prepares, at the request of the Traveler, a travel plan in which thedestination and itinerary of the travel, the contents of the transportation or accommodation
services which the Traveler is entitled to receive, and the amount of the travel fee that theTraveler should pay to the Company are specified, and which the Company operates
3according to such plan.

2. As stated in these General Terms and Conditions, "Domestic Travel" means travel only
within Japan and "Overseas Travel" means travel other than Domestic Travel.

3. A "Communications Contract" as stated in this part means a Custom-Ordered Tour Contract
which the Company concludes with a card member of the credit card company with which theCompany is affiliated (hereinafter referred to as "Affiliated Company") by receiving anapplication by telephone, mail, facsimile, or any other means of communication with which
the Traveler agrees in advance to settle the credits or debts for the travel fee, etc., based on the
Custom-Ordered Tour Contract which the Company has against the Traveler on or after thedate on which such credits or debts should be settled in accordance with the card membership
rules of the Affiliated Company separately established, and with which the Traveler pays thetravel fee, etc., under the Custom-Ordered Tour Contract in accordance with the methods
stipulated in Paragraph 2, Article 12, the latter part of Paragraph 1, Article 16 and Paragraph 2,
Article 19.

4. An "Electronic Acceptance Notice" as stated in this part means a notice of acceptance in
response to an application for a contract which is sent by, among methods using information
communication technology, a method of transmission through a telecommunication line
connecting the computer, facsimile machine, telex or telephone (hereinafter referred to as"Computer, Etc.") used by the Company and the Computer, Etc., used by the Traveler.

5. A "Card Use Day" as stated in these General Terms and Conditions means the date on
which the Traveler or the Company should pay the travel fee, etc., or settle the refund debts inaccordance with the Custom-Ordered Tour Contract.
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（Contents of Travel Contract）
Article 3
Under a Custom-Ordered Tour Contract, the Company undertakes to make arrangements andmanage the itinerary so that the Traveler may receive transportation, accommodation, andother services relating to the travel (hereinafter referred to as "Travel Services") provided bytransportation, accommodation facilities, etc., in accordance with the itinerary established by
the Company.

（Arrangements Agent）
Article 4
In performing a Custom-Ordered Tour Contract, the Company may have another travel agent,a person handling travel arrangements as a business, or any other auxiliary in or outside Japan
perform arrangements in whole or in part as an agent.

Chapter II

Conclusion of Contract（Issue of Plan Document）
Article 5
At the request of the Traveler who intends to apply to the Company for a Custom-OrderedTour Contract, the Company shall issue a document, prepared in line with the contents of thesaid request, containing the contents of a plan concerning the itinerary, the contents of Travel
Services, the travel fee, and other conditions for the travel (hereinafter referred to as "PlanDocument"), except when it is inconvenient for a business reason on the part of the Company.

2. In a Plan Document referred to in the preceding Paragraph, the Company may specify theamount of a handling charge with respect to the plan (hereinafter referred to as "Plan Charge")5

as part of the travel fee.

（Application for Contract）
Article 6
A Traveler who intends to apply to the Company for a Custom-Ordered Tour Contract
regarding the contents of the plan mentioned in the Plan Document referred to in Paragraph 1of the preceding Article must enter the prescribed matters in an application form prescribed by
the Company (hereinafter referred to as "Application Form") and submit it to the Company
together with the application fee, the amount of which is separately specified by theCompany.

2. Notwithstanding the provisions of the preceding Paragraph, a Traveler who intends to apply
to the Company for a Communications Contract regarding the contents of the plan mentioned
in the Plan Document referred to in Paragraph 1 of the preceding Article must inform theCompany of the membership number and other matters.

3. The application fee referred to in Paragraph 1 shall be treated as part of a travel fee(including the Plan Charge the amount of which is specified as part of the travel fee) or acancellation fee or a penalty.

4. A Traveler who needs special consideration in participating a Custom-Ordered Tour isrequested to inform the Company to that effect at the time of application for the
Custom-Ordered Tour Contract.

Then, the Company will accommodate the requirements to

the reasonably practical extent.

5. The cost required for the special measure taken by the Company for the Traveler in6accordance with the information referred to in the preceding Paragraph shall be borne by theTraveler.

（Refusal of Conclusion of Contract）
Article 7
In any of the following cases, the Company may not agree to conclude a Custom-OrderedTour Contract:(1) If it seems likely the Traveler may give trouble to other Travelers and/or disturb thesmooth conduct of group activities;(2) If the Company’s business situation necessitates it;(3) In case of intending to conclude a Communications Contract, if the Traveler is unable tosettle his/her debts relating to the travel fee, etc., in whole or in part, in accordance withthe card membership rules of the Affiliated Company, for such reasons as the Traveler'scredit card being invalid, etc.

（Time of Entry into Effect of Contract）
Article 8
A Custom-Ordered Tour Contract enters into effect when the Company has agreed to theconclusion of the contract and received the application fee referred to in Paragraph 1, Article
6.

2. Notwithstanding the provisions of the preceding Paragraph, a Communications Contract
enters into effect at the time the Company has issued a notice to the effect that the Company
agrees to the conclusion of the contract; provided, however, that if an Electronic Acceptance
Notice is issued under the contract, the contract enters into effect at the time such notice has
7reached the Traveler.

（Issue of Contract Document）
Article 9
The Company will issue to the Traveler a document mentioning the itinerary, the contents ofTravel Services, the travel fee and other conditions for the travel and matters concerning the
responsibility of the Company (hereinafter referred to as "Contract Document") promptly
after the conclusion of the contract as established in the preceding Article.

2. If the Company has specified the amount of the Plan Charge in the Plan Document referred
to in Paragraph 1, Article 5, it will clearly mention the said amount in the Contract Document
referred to in the preceding Paragraph.

3. The scope of the Travel Services for which the Company assumes the obligation to makearrangements and manage the itinerary under a Custom-Ordered Tour Contract is according towhat is mentioned in the Contract Document referred to in Paragraph 1.

（Final Document）
Article 10
If it is not possible to mention the finalized itinerary or name of transportation or
accommodation facilities in a Contract Document referred to in Paragraph 1 of the preceding
Article, after having issued the Contract Document mentioning the names of theaccommodation facilities scheduled to be used and specific transportation facilities that are
deemed important for considering the travel plan, a document mentioning the final situationof these matters (hereinafter referred to as "Final Document") shall be issued by the datespecified in the Contract Document not later than the day preceding the date of8commencement of the travel (or the day of commencement of the travel in case theapplication for the Custom-Ordered Tour Contract has been made on or after the seventh dayprior to the day preceding the date of commencement of the travel).

2. In the case referred to in the preceding Paragraph, if an inquiry has been received from a
Traveler who wishes to confirm the arrangements situation, the Company will make a reply ina prompt and appropriate manner even before the issue of the Final Document.

3. If the Final Document referred to in Paragraph 1 has been issued, the scope of Travel
Services for which the Company assumes the obligation to make arrangements and manage
the itinerary in accordance with the provisions of Paragraph 2 of the preceding Article shall bedefined according to what is mentioned in the Final Document.

（Method of Using Information and Communications Technology）
Article 11
Having obtained the Traveler's agreement in advance, if the Company, in place of the
document mentioning the itinerary, the contents of Travel Services, the travel fee and otherconditions for the travel and the matters concerning the responsibility of the Company, theContract Document or the Final Document to be issued to the Traveler in concluding a
Custom-Ordered Tour Contract, has provided the matters which should be mentioned in these
documents (hereinafter referred to in this Article as "Matters To Be Mentioned") by a method
using information and communications technology, it will confirm that the Matters To Be
Mentioned have been recorded in the file kept in the communications equipment used by theTraveler.

2. In the case of the preceding Paragraph, if a file to record the Matters To Be Mentioned is9not kept in the communications equipment used by the Traveler, the Matters To Be Mentioned
will be recorded in the file kept in the communications equipment used by the Company(which must be made available only to the Traveler concerned) and it will be confirmed that
the Traveler has read them.

（Travel Fee）
Article 12
The Traveler must pay to the Company the travel fee, the amount of which is mentioned in theContract Document, by the date mentioned in the Contract Document not later than the dateof commencement of the travel.

2. If the Company has entered into a Communications Contract, it shall be paid the travel fee,
the amount of which is mentioned in the Contract Document, by a card of the AffiliatedCompany without the Traveler's signature on the prescribed payment slip. Furthermore, theCard Use Day shall be considered to be the day on which the travel contract enters into effect.

Chapter III

Change in Contract（Change in Contract Contents ）Article 13
A Traveler may request the Company to change the itinerary, the contents of Travel Services,or other contents of the Custom-Ordered Tour Contract (hereinafter referred to as "Contract
Contents").

In this case, the Company will accommodate the Traveler's request to thereasonably practical extent.

2. If a natural disaster, a war, a riot, the suspension of the provision of Travel Services of10transportation and accommodation facilities, etc., an order of a government or other public
offices, the provision of transportation services not scheduled in the original service plan, or
any other event in which the Company is unable to intervene has occurred, and if it isunavoidable in order to secure the safe and smooth implementation of the travel, theCompany may change the Contract Contents, having explained promptly in advance to theTraveler the reason that the event concerned is one which cannot be intervened in and thecausal relation with the event concerned, provided, however, that in case of emergency and if
it is unavoidable, such explanation will be given after the change has been made.

（Change in Amount of Travel Fee）
Article 14
If the fares and charges which are applied for the transportation facilities used in operating a
Custom-Ordered Tour (hereinafter in this Article referred to as "Applicable Fares andCharges") is increased or reduced and drastically exceeding the extent normally assumed incomparison with the Applicable Fares and Charges published as effective at the time of
specifying it at the issue of the Plan Document for the Custom-Ordered Tour due to asignificant change in the economic conditions, etc., the Company may, within the amountincreased or reduced, increase or reduce the amount of the travel fee.

2. If the Company decides to increase the travel fee in accordance with the provisions of thepreceding Paragraph, it shall inform the Traveler to that effect prior to the 15th day prior to
the day preceding the date of commencement of the travel.

3. If the Applicable Fare and Charges as stated in Paragraph 1 are reduced, the Company shall
reduce the travel fee by the amount of such reduction as stated in the same Paragraph.

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4. If the cost of operating the travel is reduced or increased due to a change in the Contract
Contents in accordance with the provisions of the preceding Article (such cost includes thecancellation fee, the penalty, or any other cost which has already been paid or which must be
paid in the future in respect of the Travel Services which have not been received due to thechange in the Contract Contents) (excluding a case where the increase in the cost has resulted
from the occurrence of a shortage of seats, rooms, or any other facilities of the transportation
and accommodation facilities, etc., despite the fact that the Travel Services are provided by
the transportation and accommodation facilities, etc.), the Company may change the amountof the travel fee within the amount of such reduction or increase at the time of the said change
in the Contract Contents.

5. If it is mentioned in the Contract Document to the effect that the travel fee will varydepending on the number of persons using the transportation and accommodation facilities,
etc., and if, after the entry into effect of the Custom-Ordered Tour Contract, the number ofusing persons has changed due to causes not attributable to the Company, the Company may
change the amount of the travel fee in accordance with what is mentioned in the Contract
Document.

（Change in Traveler）
Article 15
A Traveler who has concluded a Custom-Ordered Tour Contract may transfer his/her statusunder the Contract to a third party with the approval of the Company.

2. If a Traveler intends to seek the approval of the Company as stated in the preceding
Paragraph, he/she must enter the required matters in a form prescribed by the Company andsubmit it to the Company together with the required amount of fee.
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3. Transfer of the status under the Contract referred to in Paragraph 1 shall take effect at thetime when the approval of the Company has been given and, thereafter, the third party who
has taken over the status under the Contract shall succeed to all the Traveler's rights andobligations in connection with the Custom-Ordered Tour Contract concerned.

Chapter IV Cancellation of Contract（Right of Cancellation of Traveler）
Article 16
A Traveler may cancel a Custom-Ordered Tour Contract at any time on payment to theCompany of the cancellation fee specified in Schedule I.

In case of canceling a

Communications Contract, the Company shall be paid the cancellation fee by a card of theAffiliated Company without the signature of the Traveler to the prescribed payment slip.

2. Notwithstanding the provisions of the preceding Paragraph, a Traveler may cancel a
Custom-Ordered Tour Contract before the commencement of the travel without payment of
the cancellation fee in any of the following cases:(1) If the Contract Contents have been changed by the Company, provided, however, this isapplicable only when the change is one mentioned in the left section of Schedule II or any
other important one;(2) If the travel fee has been increased in accordance with the provisions of Paragraph 2,
Article 14;(3) If a natural disaster, a war, a riot, the suspension of the provision of Travel Services oftransportation and accommodation facilities, etc., an order of a government or other public
offices or any other event has occurred and the safe and smooth operation of the travel has
13become impossible or there is a very large possibility of such impossibility arising;(4) If the Company has failed to issue to the Traveler the Final Document by the date referred
to in Paragraph 1, Article 10;(5) If it has become impossible to operate the travel in accordance with the itinerary
mentioned in the Contract Document due to causes attributable to the Company;

3. If, after the commencement of the travel, a Traveler has become unable to receive theTravel Services mentioned in the Contract Document due to causes not attributable to theTraveler, or if the Company has informed him/her to that effect, he/she may, notwithstanding
the provisions of Paragraph 1, cancel that part of the contract for which he/she has become
unable to receive the Travel Services, without payment of the cancellation fee.

4. In the case referred to in the preceding Paragraph, the Company shall refund to the Traveler,out of the travel fee, the amount for that part of the Travel Services which he/she has become
unable to receive, provided, however, that if the case referred to in the preceding Paragraph isdue to causes not attributable to the Company, the Company will refund to the Traveler thesaid amount less the amount of the cancellation fee, the penalty, and any other cost whichhave already been paid or must be paid in the future in respect of the Travel Services
concerned.

（Right of Cancellation, Etc., of the Company---Cancellation before Commencement ofTravel）
Article 17
The Company may cancel a Custom-Ordered Tour Contract before the commencement of thetravel explaining the reason to the Traveler, in any of the following cases:(1) If it is considered that the Traveler is not fit for the travel concerned for reasons of illness,
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absence of a required assistant or other reasons;(2) If it is considered that the Traveler may give trouble to other Travelers or disturb thesmooth conduct of the group travel;(3) If the Traveler has demanded a burden exceeding the reasonable extent in connection with
the Contract Contents;(4) If there is a great possibility that the conditions for the operation of the travel, such as therequired amount of snowfall in case of a travel for the purpose of skiing, which have been
specified at the time of concluding the contract, will not be fulfilled;(5) If a natural disaster, a war, a riot, the suspension of the provision of Travel Services oftransportation and accommodation facilities, etc., an order of a government or other public
offices, or any other event in which the Company is unable to intervene has occurred, andthe safe and smooth operation of the travel in accordance with the itinerary mentioned in
the Contract Document has become impossible or there is a very large possibility of such
impossibility arising;(6) If, in a case where a Communications Contract has been concluded, the Traveler has
become unable to settle his/her debts relating to the travel fee, etc., in whole or in part, in
accordance with the card membership rules of the Affiliated Company, for such reasons as
the Traveler's credit card being invalid, etc.

2. If a Traveler has not paid the travel fee by the date mentioned in the Contract Document asstated in Paragraph 1, Article 12, it shall be deemed that the Traveler has canceled theCustom-Ordered Tour Contract on the day following that date. In this case, the Traveler
must pay to the Company a penalty, the amount of which is equivalent to the cancellation fee
specified in Paragraph 1 of the preceding Article.

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（Right of Cancellation of the Company---Cancellation after Commencement of Travel）
Article 18
In any of the following cases, the Company may cancel part of a Custom-Ordered Tour
Contract, explaining the reason to the Traveler, even after the commencement of the travel:(1) If the Traveler is not fit for the continuance of the travel for a reason of illness, absence ofa required assistant or other reasons;(2) If the Traveler corrupts the discipline of group activities and disturbs the safe and smooth
operation of the travel through violation of the instructions of the Company conveyed by
the tour conductor or any other person for the safe and smooth operation of the travel, or
through violence or threat, etc., against these persons or other accompanying Travelers;(3) If a natural disaster, a war, a riot, the suspension of the provision of Travel Services oftransportation and accommodation facilities, etc., an order of a government or other public
offices, or any other event in which the Company is unable to intervene has occurred, andit has become impossible to continue the travel.

2. If the Company has canceled a Custom-Ordered Tour Contract in accordance with theprovisions of the preceding Paragraph, the contractual relationship between the Company and
the Traveler may cease to exist at and after the time of the cancellation. In this case, for the
obligations of the Company regarding the Travel Services which have already been received
by the Traveler, they shall be deemed as having been validly performed.

3. In the case referred to in the preceding Paragraph, the Company shall refund to the Traveler,out of the travel fee, the amount for that part of the Travel Services which have not yet been
received by the Traveler less the amount of the cancellation fee, the penalty, and any othercost which have already been paid or must be paid in the future in respect of the Travel
16Services concerned.

（Refund of Travel Fee）
Article 19
If the travel fee has been reduced in accordance with the provisions of Paragraphs 3 through 5,
Article 14 or a Custom-Ordered Tour Contract has been canceled in accordance with theprovisions of the preceding three Articles, resulting in an amount which should be refunded to
the Traveler, the Company shall refund the said amount to the Traveler within 7 days of the
day following the date of the cancellation in case of a refund due to cancellation before thecommencement of the travel, or within 30 days of the day following the date of completion of
the travel mentioned in the Contract Document in case of a refund due to reduction of theamount or cancellation after the commencement of the travel.

2. In a case where the Company has concluded a Communications Contract with a Traveler, if
the travel fee has been reduced in accordance with the provisions of Paragraphs 3 through 5,
Article 14 or a Communications Contract has been canceled in accordance with the provisionsof the preceding three Articles, resulting in an amount which should be refunded to theTraveler, it shall refund the said amount to the Traveler in accordance with the card
membership rules of the Affiliated Company.

In this case, the Company shall inform theTraveler of the amount to be refunded within 7 days of the day following the date of thecancellation in case of a refund due to cancellation before the commencement of the travel, or
within 30 days of the day following the date of completion of the travel mentioned in theContract Document in case of a refund due to reduction of the amount or cancellation after thecommencement of the travel, and the day on which the Company thus informed the traveler
shall be deemed to be the Card Use Day.

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3. The provisions of the preceding two Paragraphs do not prevent a Traveler or the Company
from exercising the right to seek damages in accordance with the provisions of Article 28 orParagraph 1, Article 31.

（Arrangements for Return Trip after Cancellation of Contract）
Article 20
If the Company has canceled a Custom-Ordered Tour Contract after the commencement of thetravel in accordance with the provisions of Item1 or 3, Paragraph 1, Article 18, it will
undertake arrangements for the Travel Services necessary for the Traveler's return to the placeof departure at the Traveler's request.

2. In a case of the preceding Paragraph, all the cost required for the trip to return to the placeof departure must be borne by the Traveler.

Chapter V Party/Group Contract（Party/Group Contract）
Article 21
The Company applies the provisions of this Chapter with respect to the conclusion of a
Custom-Ordered Tour Contract for which more than one Traveler traveling together following
the same itinerary has applied after nominating a responsible representative (hereinafterreferred to as "Person Responsible for Contract").

（Person Responsible for Contract）
Article 22
Except in those cases where a special agreement has been concluded, it shall be deemed that18

the Person Responsible for Contract has all power of agency for the conclusion of a
Custom-Ordered Tour Contract for Travelers constituting the Party/Group concerned(hereinafter referred to as "Member(s)") and the Company will conduct transactions
concerning the travel business, as well as the business referred to in Paragraph 1, Article 26,
for that Party/Group with the said Person Responsible for Contract.

2. The Person Responsible for Contract must submit a list of Members to the Company by thedate prescribed by the Company.

3. The Company shall not bear any responsibility for any debt or obligation which the Person
Responsible for Contract now has or is expected to have in the future to a Member.

4. In a case where the Person Responsible for Contract does not accompany the Party/Groupduring the travel, the Company deems that the Member who has been assigned by the Person
Responsible for Contract in advance as Person Responsible for Contract after thecommencement of the travel.

（Special Provisions for Entry into Force of Contract）
Article 23
In concluding a Custom-Ordered Tour Contract with the Person Responsible for Contract, theCompany may, notwithstanding the provisions of Paragraph 1, Article 6, agree to theconclusion of a Custom-Ordered Tour Contract without receiving the payment of applicationfee.

2. If the Company concludes a Custom-Ordered Tour Contract without receiving the paymentof application fee in accordance with the provisions of the preceding Paragraph, it shall issue
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to the Person Responsible for Contract a document with an entry to that effect, and theCustom-Ordered Tour Contract shall enter into force when the Company has issued the said
document.

Chapter VI

Itinerary Management（Itinerary Management）
Article 24
The Company will make efforts to secure for a Traveler the safe and smooth operation of thetravel, and conduct the following businesses for a Traveler unless the Company has concluded
a different special agreement with the Traveler:(1) If it is considered that there is a possibility that the Traveler will not be able to receive
Travel Services during the travel, to take reasonably necessary measures for proper
receiving of Travel Services in accordance with the Custom-Ordered Tour Contract;(2) If the Contract Contents have to be changed despite the fact that the measures referred toin the preceding Item have been taken, to make arrangements for alternative services. In
this case, efforts must be made to minimize the change in the Contract Contents by, interalia, endeavoring to make the itinerary after the change conform to the purposes of theoriginal itinerary in case the contents of the itinerary are to be changed, and endeavoring
to make the Travel Services after the change similar to the original Travel Services in casethe contents of the Travel Services are to be changed.

（Instructions of the Company）
Article 25
A Traveler must follow instructions of the Company for the safe and smooth operation of the20

travel when acting in a group during the period between the commencement of the travel andthe completion of the travel.

（Businesses of Tour Conductor, Etc.）
Article 26
The Company may, depending on the contents of the travel, have a tour conductor or otherperson accompany the travel, and have him/her perform, in whole or in part, the businesses
mentioned in Items of Article 24 or any other business which the Company considers
necessary incidental to the Custom-Ordered Tour concerned.

2. The period of time during which the tour conductor or other person referred to in thepreceding Paragraph engages in the businesses referred to in the said Paragraph is from 8:00
to 20:00 as a rule.

（Protective Measures）
Article 27
If the Company considers that a Traveler is in need of protection due to illness, injury, etc.,
during the travel, it may take necessary measures. In this case, if the case is due to causes
not attributable to the Company, the cost required for the measures taken shall be borne by theTraveler, and the Traveler must pay the said cost by the date designated by the Company andby the method designated by the Company.

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Chapter VII

Responsibility（Responsibility of the Company）
Article 28
In performing a Custom-Ordered Tour Contract, if the Company, or the person whom theCompany has had make arrangements as an agent in accordance with the provisions of Article
4 (hereinafter referred to as "Arrangements Agent"), has caused damage to a Traveler
intentionally or by negligence, the Company shall bear the responsibility for compensating forthe damage, provided that the Company has been informed within 2 years of the day
following the date of occurrence of the damage.

2. If a Traveler has incurred damage due to a natural disaster, a war, a riot, the suspension of
the provision of Travel Services of transportation and accommodation facilities, etc., an orderof a government or other public offices, or any other event in which the Company or theCompany's Arrangements Agent is unable to intervene, the Company shall not be responsible
for compensating for the damage except in a case referred to in the preceding Paragraph.

3. Notwithstanding the provisions of Paragraph 1, the Company shall compensate for thedamage referred to in the same Paragraph caused to baggage within the limits of 150,000 yen
per Traveler (except in a case where the damage has been caused by the Company
intentionally or by gross negligence) if the Company has been informed within 14 days incase of Domestic Travel, or within 21 days in case of Overseas Travel, of the day following
the date of occurrence of the damage.

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（Special Compensation）
Article 29
Regardless of whether the Company is responsible in accordance with the provisions ofParagraph 1 of the preceding Article or not, it shall pay a compensation and a solatium, theamounts of which are specified in advance, for specific damage which a Traveler has incurred
to his/her life, person, or baggage while participating in a Custom-Ordered Tour, in
accordance with the provisions of the Special Compensation Rules in a separate document.

2. Of the damages prescribed in the preceding Paragraph, if the Company bears responsibility
in accordance with the provisions of Paragraph 1 of the Preceding Article, the compensationreferred to in the preceding Paragraph which it should pay shall be deemed to be thecompensation for the damage concerned within the limits of the amount of the damage which
it should pay based on that responsibility.

3. In a case provided for in the preceding Paragraph, the obligation of the Company to pay acompensation in accordance with the provisions of Paragraph 1 shall be reduced by theamount equivalent to the compensation for the damage which the Company should pay inaccordance with the provisions of Paragraph 1 of the preceding Article (including thecompensation which is deemed to be the compensation for the damage in accordance with theprovisions of the preceding Paragraph).

4. The Custom-Ordered Tour which the Company operates by collecting a separate travel fee
for Travelers participating in a Custom-Ordered Tour of the Company shall be treated as partof the contents of the Custom-Ordered Tour Contract.

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（Guarantee of Itinerary）
Article 30
If an important change in Contract Contents mentioned in the left section of Schedule II(excluding a change mentioned in any of the following Items (excluding a change due to theoccurrence of a shortage of seats, rooms, or any other facilities of the transportation andaccommodation facilities, etc., despite the fact that the Travel Services are provided by thetransportation and accommodation facilities, etc.)) has occurred, the Company shall pay achange compensation, the amount of which is equivalent to, or more than, the amount arrived
at by multiplying the travel fee by the relevant ratio mentioned in the right section of the same
Schedule within 30 days of the day following the date of completion of the travel unless it isclear that the Company will bear the responsibility in accordance with the provisions ofParagraph 1, Article 28 for the change concerned:(1) Change due to any of the following reasons:(a) Natural disaster;(b) War;(c) Riot;(d) Order of a government or other public offices;(e) Suspension of the provisions of Travel Services of transportation and accommodation
facilities, etc.;(f) Provision of transportation services not according to the original service plan;(g) Measures necessary for securing the safety of a travel participant's life or person.
(2) If a Custom-Ordered Tour Contract has been changed in accordance with the provisions ofParagraph 1, Article 13, the changed part concerned; if a Custom-Ordered Tour Contract has
been canceled in accordance with the provisions of Articles 16 through 18, the change relating
to the canceled part concerned.
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2. The amount of a change compensation which the Company should pay per Traveler per
Custom-Ordered Tour shall not exceed the amount arrived at by multiplying the travel fee by
the ratio of 15% or higher specified by the Company.

Furthermore, if the amount of thechange compensation which should be paid per Traveler per Custom-Ordered Tour is less than
1,000 yen, the Company shall not pay the change compensation.

3. After the Company has paid a change compensation in accordance with the provisions ofParagraph 1, if it has become clear that the Company is liable under the provisions ofParagraph 1, Article 28 for the change concerned, the Traveler must return to the Company
the change compensation for the change concerned.

In this case, the Company shall pay thebalance between the amount of the compensation for the damage which the Company should
pay in accordance with the provisions of the said Paragraph and the amount of the change
compensation which the Traveler should return.

（Responsibility of Traveler）
Article 31
If the Company has incurred any damage caused by a Traveler intentionally or by negligence,
the Traveler shall compensate the Company for such damage.

2. In concluding a Custom-Ordered Tour Contract, a Traveler must endeavor to understand therights and obligations of the Traveler, as well as other contents of the Custom-Ordered Tour
Contract, making good use of the information supplied by the Company.

3. In order to smoothly receive the Travel Services mentioned in the Contract Document,
should a Traveler have realized that Travel Services different from those mentioned in theContract Document have been provided after the commencement of the travel, he/she must25

promptly notify the Company, the Arrangements Agent, or the provider of the Travel Services
concerned to that effect at the place of travel.

Chapter VIII

Business Guarantee Bonds(For the Company not being a Security Member of an Association of Travel Agents)（Business Guarantee Bonds）
Article 32
A Traveler or a Member who has concluded a Custom-Ordered Tour Contract with theCompany is entitled to receive compensation from the Business Guarantee Bonds depositedby the Company in accordance with the provisions of Paragraph 1, Article 7 of the Travel
Agency Law in connection with a claim arising from the said transaction.

2. The name and the location of the Deposit Office with which the Company has deposited
Business Guarantee Bonds are as follows:(1) Name:(2) Location:

Chapter VIII

Compensation Security Bonds(For the Company being a Security Member of an Association of Travel Agents)（Compensation Security Bonds）
Article 32
The Company is a Security Member of ________ Association of Travel Agents, a corporate
juridical person (__-__, ______ _-chome, _________-ku, Tokyo).
2. A Traveler or a Member who has concluded a Custom-Ordered Tour Contract with the26Company is entitled to receive compensation from the Compensation Security Bonds
deposited by ________ Association of Travel Agents referred to in the preceding Paragraph inconnection with a claim arising from the said transaction up to ______ yen.

3. Since the Company has deposited its Due Portion of the Compensation Security Bonds
with ________ Association of Travel Agents in accordance with the provisions of Paragraph 1,
Article 22-10 of the Travel Agency Law, it has not deposited the Business Guarantee Bonds inaccordance with Paragraph 1, Article 7 of the said law.

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Schedules

Schedule I

Cancellation Fee (relating to Paragraph 1, Article 16)(I) Cancellation fee for Domestic Travel
Classification
Cancellation fee[1] Custom-Ordered Tour Contract except that which is mentioned in the following Paragraph(a) In a case other than the cases mentioned in (b) through (f) (limited
Amount equivalent toto a case where the Company has specified the amount of the Planthe Plan Charge
Charge in the Contract Document)(b) If cancellation is made on or after the 20th day (10th day in caseof a one day trip) prior to the day preceding the date of 20% or less of thecommencement of the travel (excluding the cases mentioned in travel fee(c) through (f));(c) If cancellation is made on or after the 7th day prior to the day
30% or less of thepreceding the date of commencement of the travel (excluding thetravel fee
cases mentioned in (d) through (f);(d) If cancellation is made on the day preceding the date of 40% or less of thecommencement of the travel
travel fee(e) If cancellation is made on the date of commencement of the travel 50% or less of the(excluding the case mentioned in (f);travel fee(f) In case of cancellation after the commencement of the travel or of 100% or less of thenonparticipation without communication
travel fee
According to theprovisions[2] Custom-Ordered Tour Contract using a chartered shipconcerning thecancellation fee forthe ship concerned
Note: The amounts of cancellation fees will be specified in the Contract Document.

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(II) Cancellation fee for Overseas Travel
Classification
Cancellation fee[1] Custom-Ordered Tour Contract using an aircraft at the time of departure from, or return to,
Japan (except travel contract which is mentioned in the following Paragraph)
Amount equivalent to(a) In a case other than the cases mentioned in (b) through (d)the Plan Charge(b) If cancellation is made on or after the 30th day prior to the day
20% or less of thepreceding the date of commencement of the travel (excluding thetravel fee
cases mentioned in (c) and (d))(c) If cancellation is made on or after the day before the day
50% or less of thepreceding the date of commencement of the travel (excluding thetravel fee
case mentioned in (d))(d) In case of cancellation after the commencement of the travel or of 100% or less of thenonparticipation without communication
travel fee[2] Custom-Ordered Tour Contract using a chartered aircraft(a) In a case other than the cases mentioned in (b) through (e) (limited
Amount equivalent toto a case where the Company has specified the Plan Charge in thethe Plan Charge
Contract Document)(b) If cancellation is made on or after the 90th day prior to the day
20% or less of thepreceding the date of commencement of the travel (excluding thetravel fee
cases mentioned in (c) through (e))(c) If cancellation is made on or after the 30th day prior to the day
50% or less of thepreceding the date of commencement of the travel (excluding thetravel fee
cases mentioned in (d) and (e))(d) If cancellation is made on or after the 20th day prior to the day
80% or less of thepreceding the date of commencement of the travel (excluding thetravel fee
case mentioned in (e))(e) In case of cancellation on or after the 3rd day prior to the day 100% or less of thepreceding the date of commencement of the travel
travel fee
According to theprovisions[3] Custom-Ordered Tour Contract using a ship at the time ofconcerning thedeparture from, or return to, Japancancellation fee forthe ship concerned
Note: The amounts of cancellation fees will be specified in the Contract Document.

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Schedule II

Change Compensation (relating to Paragraph 1, Article 30)

Ratio (%) per casechange Before theAfter thecommencement of commencement
the travelof the travel(1) Change in the date of commencement of thetravel or the date of completion of the travel
1.5
3.0
mentioned in the Contract Document(2) Change in the sightseeing spots or sightseeing
facilities (including restaurants) or other
1.0
2.0
destinations of the travel to be visitedmentioned in the Contract Document(3) Change in the class or the facilities of thetransportation facilities to those at a lower
charge than that mentioned in the Contract
Document (limited to a case where the total
1.0
2.0
amount of the charges for the class and facilities
after the change is lower than the total amountof the charges mentioned in the Contract
Document)(4) Change in the kind or the name of the companyof the transportation facilities mentioned in the
1.0
2.0
Contract Document(5) Change to a flight using an airport of the pointof commencement of the travel or of the point
1.0
2.0
of completion of the travel in Japan different
from that mentioned in the Contract Document(6) Change in the flight between Japan and outside
Japan from the direct flight mentioned in the
1.0
2.0
Contract Document to a connecting flight or an
indirect flight(7) Change in the kind or the name of theaccommodation facilities mentioned in the
1.0
2.0
Contract Document(8) Change in the kind of room, facilities, view, or
any other condition of the room of the
1.0
2.0
accommodation facilities mentioned in theContract Document
Change requiring
compensation

payment

oftheNote 1: "Before the commencement of the travel" refers to a case where the change concerned has been
notified to the Traveler by the day preceding the date of commencement of the travel, and "after thecommencement of the travel" to a case where the change concerned has been notified to theTraveler on or after the date of commencement of the travel.
Note 2: If a Final Document has been issued, this Schedule shall be applied by reading "Contract
Document" as "Final Document." In this case, if there has arisen any change between the entries
in the Contract Document and those in the Final Document or between the entries in the Final
Document and the contents of the Travel Services actually provided, each respective change shallbe treated as one case of change.
Note 3: If the transportation facilities concerned with a change mentioned in Item 3 or Item 4 areaccompanied with the use of accommodation facilities, a change in connection with one night's stayshall be treated as one case of change.
Note 4: The case of the change in the name of the company of the transportation facilities mentioned in30

Item 4 shall not be applicable if such change involves a change to transportation facilities with ahigher class or facilities.
Note5: Even if the change mentioned in Item 4, 7 or 8 has occurred more than once for one vehicle, ship,
etc., used or for one night's stay, it shall be treated as one case of change.

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