Study UKA student
guide to choosing
an education agent
study-uk.britishcouncil.org

A good education agent will help you to:
Decide if the UK is the best
study destination for you

Understand what course
options are available

Prepare to come andstudy in the UK

Identify institutions thatmeet your academic andlifestyle preferences

Gather and submit the documents
you need for your visa

They will have:Completed the British Council
Education Agent Training Programme
Agents that have completed the training are listed on
the British Council website: https://www.britishcouncil.
org/education/agents-counsellors/database
Supported by:

Apply to your chosen
institutions

Committed to the National Codeof Ethical Practice for UK Education Agents
The National Code sets out the behaviours andvalues that are expected of education agents that
represent the UK.

Use this checklist to identify good quality education agents:
Do the agent offices/staff seem professional and friendly?

Is the education agent listed on the British Council website:
https://www.britishcouncil.org/education/agents-counsellors/database

If you know where you want to apply, is the education agent listed as an officialrepresentative or partner on the school/college/university website?

What are other students saying about the education agent on social media? Note: Even thebest agent can’t make everybody happy but this will help you decide if they are right for you.

Here are some questions to ask that will help you select a good education agent:
Questions

What you should expect from the education agent

Can you tell me about the education
opportunities offered in the UK?

A well trained agent will explain the UK education system, the different regionsof the UK and the schools/colleges/universities they represent. They should
give you a good understanding of the many options open to you in the UK.

Do you comply with the UK’s National
Code of Ethical Practice for UK
Education Agents?
Are you paid a commission by theschools/colleges/universities thatyou promote?
Do you charge any fees? Please
can you provide me with a list of all
potential fees, what they are for,and when they are expected?

They should know what the National Code is and show you a copy. Familiarise
yourself with the National Code to see how your education agent is doing.
Most schools/colleges/universities pay a commission for the agent to represent
them, and this covers the agent’s operating costs, so the answer will usually be ‘yes’.
Regardless of whether the agent is paid a commission or not, they should give you
high-quality and unbiased advice.

Agent fees are typically covered by the school/college/university, but education
agents may charge fees for some additional services. They should be clear withyou at the start of the process if they will charge you any fees and what they are for.
If you are unsure you may check with the institutions that you plan to apply to.

Are you licensed to act
as an education agent?

The UK does not require a licence for agents to recruit students to UK universities,
colleges or schools but agents operating in your country may require a local licence. Do
your research beforehand to find out if this applies in your own country. This may include
checking with your government’s education department or on the British Council’s website.

Are you a licensed UK immigration
advisor?

There are many good education agents that are not licensed UK immigration
advisors. They are still experts that can help you with your student visa application. It is
important that you receive clear and accurate advice as the wrong immigration advice
could have serious consequences. In the UK licensed advisors will be registered with
the OISC or the Law society. Check with government sources in your own country andbeware of trusting unverified information such as online forums.

When did you last receive training
on UK visa regulations?

Good education agents will regularly attend training by their partner institutions,
the British Council, and UK Visas and Immigration (UKVI). For more information andadvice on visa and immigration, please visit https://www.ukcisa.org.uk/Information-Advice/Visas-and-Immigration/Student-immigration-the-basics

Can I speak to a former student of yours Most education agents keep in touch with the students they place.
who is currently studying in the UK?
Speaking to them can be a useful way to find out about their experiences.
Will you offer me any additional
support after I arrive in the UK?

Some education agents offer additional help after you arrive in the UK,
e.g. providing visa updates, accommodation support, etc.

Remember, where and what
you study is your decision.

Education agents are there to help you make an informed decision. Not todecide for you. Be open to any ideas they may suggest but remain firm about
what you want. If you believe that you are not receiving the best service,contact the institutions you are applying to. Seek suggestions for an alternativeeducation agent and get them to investigate your complaint. Similarly, if you
have had a good experience support other students by recommending themand providing reviews.

If your education agent offers to hold money,
apply for or offer loans or make fee paymentson your behalf, please check with your chosen
institution if this legitimate.