Tokentools Pty Ltd
Tokentools Pty Ltd has a legal responsibility to enforce its trademarks and copyrights. Tokentools
Pty Ltd regularly reviews items for sale on eBay. We started enforcing our trademarks on eBay
because we received complaints from eBay users who purchased non- Tokentools welders underthe mistaken impression they were Tokentools brand welders. By stopping the advertising and saleof unlicensed, infringing, and counterfeit merchandise, and by requesting that our trademarks andcopyrighted material be properly used and identified, Tokentools Pty Ltd strives to protect
consumers from being deceived or confused into believing they are purchasing authentic Tokentools
products when they are not.

Selling or distributing products that were not made by Tokentools but that depict or include
trademarks and/or copyrighted material of Tokentools constitutes trademark infringement,
trademark dilution, unfair competition and/or copyright infringement. Tokentools and its
licensees have the exclusive right to use its trademarks and copyrighted works.
FREQUENTLY ASKED QUESTIONS
Q: Why was my auction terminated?
Based upon your auction's title, description, and/or photograph(s), your auction wasremoved from eBay for one or more of the following reasons:
1. the item for sale is considered to be an infringing or unlicensed product that uses
trademarks or copyrighted material of Tokentools Pty Ltd;
2. the auction listing included one or more unauthorized reproductions of copyrighted
images owned byTokentools Pty Ltd;
3. the auction listing included reference toTokentools Pty Ltd or to a welding accessory
being sold as a Tokentools product; and/or
4. the auction listing showed a non- Tokentools red/black welder, etc.
Tokentools Pty Ltd notifies eBay of auction listings containing unauthorized uses of its
trademarks and/or copyrights, or of auction listings which featureTokentools Pty
Ltdtrademarks when the item for sale is not a genuine Tokentools Pty Ltdproduct. eBaythen takes the necessary action to ensure compliance with its user policies, which includes
removing the auction from eBay, and sometimes, when there are repeated violations,prohibiting the seller from listing other auctions.
Q: Why was my auction terminated when there are other auctions on eBay that seemto infringe the intellectual property rights ofTokentools Pty Ltd?
Tokentools Pty Ltd works diligently to ensure that all unauthorized uses of its intellectualproperty are removed from eBay. When an auction listing that improperly uses Tokentools
Pty Ltd trademarks and/or copyrights comes to its attention,Tokentools Pty Ltd reviews thematter and takes appropriate action. However, because of the high volume of merchandisefor sale on eBay, it is difficult to identify and remove every unauthorized item. The fact thatothers may be selling products that infringe intellectual property rights of Tokentools Pty Ltd
does not give you the right to do so. If you become aware of a listing that you believe may
be violating intellectual property rights of Tokentools Pty Ltd, please send information about
the auction, the seller name and the eBay item number to: legal@tokentools.com.au.

Q: Why did eBay allow me to post my auction?
It is the responsibility of the intellectual property owner to monitor improper uses of its
trademarks and copyrights and to enforce its intellectual property rights. eBay does notconduct a comprehensive pre-screening of their auctions. The fact that eBay permitted youritem(s) to be listed for sale does not mean that the sale is legal or that the item(s) do notinfringe trademarks and/or copyrights of Tokentools Pty Ltd.
Q: If I purchased a genuine Tokentools Pty Ltd product, can I re-sell the item oneBay? Can I use the Tokentools Pty Ltd trademarks to do so?
Only if the following guidelines are obeyed. First, what is being offered has to be a genuine
Tokentools Pty Ltd product that is in its original, unaltered form. If you have changed theplug or adapted the product in any way this does not constitute a genuine Tokentools Pty
Ltd product.
Secondly, the genuine Tokentools Pty Ltd product can only be offered to persons in thecountry in which you purchased this item. Selling a product on eBay aimed at consumers in
different countries amounts to parallel importation of those goods, and may in certain
circumstances infringe Tokentools Pty Ltd trade mark and other intellectual property rights.
By way of example, a genuine Tokentools Pty Ltd purchased in Australia cannot be sold, oroffered for sale to consumers in the UK . Not only does this constitute parallel importation,
there are also product differences which make certain products illegal in the UK . Thisapplies equally to other countries that make up the European Economic Area (the 25 EU
Member States, together with Iceland , Liechtenstein and Norway ).
Q: I'm just a seller. Why doesn Tokentools Pty Ltd go after themanufacturer/distributor?
Tokentools Pty Ltd does pursue the manufacturers and distributors of products which
infringe its trademarks. However, under the law, the seller, as well the manufacturer and thedistributor of such products, is responsible for trademark infringement. It is trademark
infringement to sell a product containing markings which are likely to lead prospective
customers to believe they were receiving a genuine Tokentools Pty Ltd product. Tokentools
Pty Ltd would appreciate receiving information about where you bought the product you
listed so that we can further investigate them.
Q: Why does Tokentools Pty Ltd care if I sell a single, knock-offTokentools Pty
Ltd product?
Tokentools Pty Ltd has made great efforts to develop and maintain its reputation for quality.
Sellers of counterfeit or nock-offmerchandise attempt to trade off the well-earned reputationof Tokentools Pty Ltd. Sales of such goods damage the reputation of Tokentools Pty Ltd
and deceive unsuspecting purchasers. Many purchasers of inferior non-Tokentools Pty Ltd
products incorrectly attribute the poor quality of the merchandise to Tokentools Pty Ltd.
Q: Why can't I use the word Tokentools or mention the red and black color
combination for welders in my heading even though I am not sellinga Tokentools product?
The use of the trademarks and copyrighted works of Tokentools for non-Tokentools Pty Ltd
products will likely mislead others into believing that your listing is authorized, sponsored, orassociated with Tokentools Pty Ltd. Further, it may dilute the value of the intellectual
property rights of Tokentools Pty Ltd, in violation of both state and federal laws.
Many eBay sellers use the term Tokentools or refer to the red and black color combination
for welders in their auction title or description to attract consumers looking for authentic
Tokentools Pty Ltd products. Even if some consumers may ultimately realize that an auction
has no connection to Tokentools Pty Ltd, such conduct takes unfair advantage of the nameand reputation of Tokentools Pty Ltd, and is thus trademark infringement, which is illegal. It
is also against eBay rules.
Q: Why can't I describe my item as " Tokentools-STYLE,"Tokentools**-LIKE," orsimilar phrases?**Tokentools is the name and mark ofTokentools Pty Ltd; it indicates source and quality. TheTokentools mark is not a style or grade. Misusing the Tokentools name and trademark inthat manner is trademark infringement in violation of federal and state laws
Q: Can I list an item if I expressly say that it is NOT Tokentools, NOT GENUINE,FAKE,or a KNOCK-OFF
No, it is contrary to trademark law. The manufacture, distribution, and/or sale of unlicensed,
counterfeit goods is illegal. A disclaimer regarding the authenticity of goods does not serve
to relieve a seller from liability.
Q: Can I scan an image of a Tokentools Pty Ltd product from theTokentools websiteand paste the image into my eBay auction?
No. Any unauthorized reproduction, display or distribution of the copyrighted images ofTokentools Pty Ltd is against the law. However, you can take a photograph of the item you
are selling and use it in your auction.
Q: What if I did not realize that I was infringing the intellectual property rightsof Tokentools Pty Ltd?
Ignorance that it is a violation does not absolve one from liability under Australian andinternational trademark or copyright laws. As a seller, you have a responsibility to ensurethat your actions do not violate the intellectual property rights of another.
If you have other questions, please send to: legal@tokentools.com.au and provide us withthe eBay item number, which appears in the message sent to you from eBay.
NOTE: If your e-mail requests information that is already contained in this page, youwill not receive a response.