Delivery and Installation Guidelines

Samsung Appliances
These guidelines serve as a reference for you about the delivery andinstallation experience. Please read over the guidelines before thedelivery. If you have any questions about the delivery, call 1-833502-9780.
Schedule and track your delivery using https://track.xpo.com/.

For your SAFETY, thedelivery team cannot:nnBefore delivery:
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A responsible adult, 18 years or older, must be present at delivery.
Clear a parking and unloading site close to your home, the sidewalk(snow, obstacles, etc.) and the inside path to the install location.
If you don’t have an elevator, verify 3 flights or less of stairs to get tothe location.
Remove your belongings from appliances to be hauled away.
Double check dimensions. Measure
the height, width and depth of theempty space your appliance isgoing into. Make sure to accountfor your existing countertops
and cabinets.
All product dimensions are on
Samsung.com. If you have any
questions about the product,
please contact Samsung at
1-800-578-7385.

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Remove their shoes. They will act
with care to protect the home andmerchandise.
Lift or hoist appliances over objects
or through windows to complete adelivery.
Alter property (including removing
doors) to complete a delivery.
Relocate or reconnect usedappliances to home utilities.
Work with or touch exposed wires,
rusted or corroded shut-off valvesand copper valves.
Convert gas or propane lines.
Uninstall or relocate built-in
appliances. Will haul away only if
uninstalled before delivery.
Modify existing cabinets or HVAC
equipment.

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Delivery and Installation Guidelines:
Samsung Appliances

General overview of what the delivery team will do:
Prior to beginning work, the delivery team will walk the path for safety and confirm measurement
requirements.
Survey and document the surrounding property for damage or other concerns.
Inspect and document plumbing and electrical services.
Advise if any services require shut-down or ventilation.
Apply protection as needed to surroundings.
Disconnect, uninstall and remove existing similar appliance(s).
Unpack, inspect and prepare new appliance(s) for service.
Install new appliance(s) in accordance with local code and regulation and to manufacturer’s /customer’s specification. Connect electrical service as required by National Electric Code.
Double check all connections and verify user functions are operational.
Level appliance(s).
Remove carton and packing materials from premises leaving work areas neat, clean and dry.
Walk through a basic demonstration of the new appliance(s) prior to customer sign off!

Detailed product instructions can be found on the next few pages:

Refrigerator
p. 3

Dishwasher
p. 5

Microwave
p. 7

Electric Range
p.9

Gas Range
p.11

Washerp. 13

Electric Dryer
p. 15

Gas Dryer
p. 17
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Samsung Appliances

Refrigerator Delivery Checklist
Is your home ready for your new refrigerator?
The checklist below will help you make sure your home isprepared for your new refrigerator and will ensure a smoothdelivery and installation.

The delivery team will:
Shut off the water supply and unplug the electrical cord.
Check all connections and secure a new water line to the shut-off valve.
Turn on the refrigerator and move it into location to adjust as needed for door swing.
Activate the ice maker and water dispenser.

Accessories required and included:
UL listed 6’ water line

Please prepare the installation location:
Double check the installation space. Measure the dimensions (height, width, and depth) of thelocation where the unit will be placed. Any adjacent walls or cabinets will require 3 1/2” of extra
space in the width for the doors to fully open.

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Delivery and Installation Guidelines:
Samsung Appliances
For refrigerators with an icemaker or an ice and water dispenser: a working shut-off valve
connected to a 1/4” stainless steel water line must be located within 6 feet of the appliance andbe on the same floor of the home. Note: the shut-off valve must be free of rust and corrosion.
A grounded 3-prong 110V outlet ready
Make sure the location where the unit is going has a grounded 3-prong 110V electrical outlet.
Otherwise, an electrician will need to install the correct outlet before delivery. The cost of
installation for the outlet will need to be covered by the appliance owner.

When the truck arrives:
Confirm the unit matches your paperwork - Model #, Color, Style.
Tell the delivery team where the old refrigerator is going. If the old refrigerator is being hauledaway, it will need to be emptied prior to removal.
Show the delivery team to the install site. They will help determine the best path.
Turn off the water. Remember, the water supply line may need to be replaced.

Finishing up:
The delivery team will check functionality. Once installed, the unit should start cooling. Pleasekeep in mind it does take 24-48 hours for your new refrigerator to fully cool.
Run at least 1 gallon of water through the system (do not drink). Toss the first gallon ofwater out.
It takes about 24 hours for the ice machine to fill with the first batch of ice (do not use this ice).
Toss the first batch of ice out.
Find the Owner’s Manual, and familiarize yourself with it.
If you need your old refrigerator hauled away, the delivery team will haul away one usedrefrigerator. Note: if the item is built-in, the delivery team will only haul it away if it has been
uninstalled prior to delivery.

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Delivery and Installation Guidelines:
Samsung Appliances

Dishwasher Delivery Checklist
Is your home ready for your new dishwasher?
The checklist below will help you make sure your home isprepared for your new dishwasher and will ensure a smoothdelivery and installation.
The delivery team will:
Turn off hot water and electrical service and disconnect mechanical services from thedishwasher capping if needed.
Use mounting tabs and drill if side mount is needed.
Connect the hot water supply and discharge hoses as required by local/state/national code.
Turn on hot water and check all connections.
Connect electrical service as required by code or hardwire to the junction box on the dishwasher.
Test all functions fully and monitor connections.
Inspect and ensure dishwasher is free of leaks at all visible locations.

Accessories required and included:
Dishwasher Kit (6’ stainless steel dishwasher water line, 6’ straight
power cord, 3/4” elbow, 3/8” elbow, plastic Romex connector, worm
gear clamp (2), wire nuts (3), Teflon tape and screws (2)Prior to delivery, check the water supply:
An accessible shut-off valve, located under the sink or behind the dishwasher location, must
be available. The delivery team cannot install a dishwasher if the shut-off valve is located ina crawl space, a basement, or is inaccessible. Note: the shut-off valve must be free of rustand corrosion.

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Delivery and Installation Guidelines:
Samsung Appliances

Please prepare the installation location:
To ensure proper drainage, dishwashers must be installed no more than 10 feet from the sink/
primary drain.
Depending on the building codes in your area, a GFCI or Arc Fault GFCI outlet may need to beinstalled by an electrician, prior to delivery.
Make sure the location where the unit is going has a grounded 3-prong 110V outlet.

Finishing up:
The delivery team will check functionality.
Find the Owner’s Manual, and familiarize yourself with it.
If you need your old dishwasher hauled away, the delivery team will haul away one useddishwasher. Note: if the item is built-in, the delivery team will only haul it away if it has been
uninstalled prior to delivery.

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Delivery and Installation Guidelines:
Samsung Appliances

Microwave Delivery Checklist
Is your home ready for your new microwave?
The checklist below will help you make sure your home isprepared for your new microwave and will ensure a smoothdelivery and installation.
The delivery team will:
Disconnect electrical service, range hood and duct.
Check for a grounded receptacle and test for proper grounding.
Mount, center and secure support brackets to specifications. Check, rotate and connect exhaust
fan and seal to existing duct.
Securely install all accessories and plug in appliance. Test that all functions are working properly.

Please prepare the installation location:
If you are planning to exhaust the microwave to the outside, there must be an existing exhaust
duct located in the cabinet above the installation location. The exhaust duct size must match thevent size of the new microwave.
*Delivery teams are not able to modify cabinets, install new ventilation ducts or modify any
existing ventilation ducts.
A grounded 3-prong 110V outlet ready
Make sure the location where the unit is going has a grounded 3-prong 110V electrical outlet.
Otherwise, an electrician will need to install the correct outlet before delivery.

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Delivery and Installation Guidelines:
Samsung Appliances

Finishing up:
The delivery team will check functionality.
Find the Owner’s Manual, and familiarize yourself with it.
If you need your old microwave hauled away, the delivery team will haul away one usedmicrowave. Note: if the item is built-in, the delivery team will only haul it away if it has been
uninstalled prior to delivery.

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Samsung Appliances

Electric Range Delivery Checklist
Is your home ready for your new electric range?
The checklist below will help you make sure your home isprepared for your new electric range and will ensure a smoothdelivery and installation.
The delivery team will:Unplug the electrical cord and disconnect electrical service from the old appliance.
Connect electrical service to the new electric range.
Install the anti-tip bracket and all accessories.
Test to make sure all elements of the appliance work.

Accessories required and included:
UL listed 4’ 50 amp 3-wire range cordOR
UL listed 4’ 50 amp 4-wire range cord

Please prepare the installation location:
A 3- or 4-prong plug readyIf the current range does not have a cord with a 3- or 4-prong plug, an electrician will need to
install the correct outlet before delivery.
Make sure the electrical outlet has a grounded dedicated 220/240 volt branch circuit, protectedby a 40 amp circuit breaker.

9Delivery and Installation Guidelines:
Samsung Appliances
The requirements for anti-tip installation
The anti-tip bracket will be attached to the range during installation. Please be aware that
installation of the anti-tip bracket will require small holes to be drilled into the floor or the wallbehind the range. Drilling into the floor includes tile, wood, or other hard surfaces.
If you choose to not have the anti-tip bracket installed the Delivery Team will not be able tocomplete the install and the appliance will be left in the box.

Finishing up:
The delivery team will check functionality.
Find the Owner’s Manual, and familiarize yourself with it.
If you need your old range hauled away, the delivery team will haul away one used range. Note:
if the item is built-in, the delivery team will only haul it away if it has been uninstalled prior
to delivery.

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Delivery and Installation Guidelines:
Samsung Appliances

Gas Range Delivery Checklist
Is your home ready for your new gas range?
The checklist below will help you make sure your home isprepared for your new gas range and will ensure a smoothdelivery and installation.
The delivery team will:
Turn off the gas service with the shut-off and disconnect gas line from appliance making surethe line is capped with no leaks.
Unplug electrical cord and disconnect exhaust connection. Connect new appliance and turn on
gas/test all connections for leaks.
Install anti-tip bracket on the gas range and install all accessories. Test gas appliance by
activating and monitoring all elements.
On dual (fuel) range only: Connect 220V cord and plug in receptacle. If a new shut-off valve isinstalled, verify all pilot lights are lit.

Accessories required and included:
4’ x 5/8” OD coated gas connector, 1/2” MIP x 1/2” MIP, 3/4” MIP fitting,thread sealant, leak test solution

Prior to delivery, check the gas supply:
Ensure there is a natural gas shut-off valve located directly behind the range location. Gas
valves must be made of metal, in good working condition, and be free of any rust. The delivery
team will not be able to connect the range to plastic or rusty connectors.
*If you plan on using propane, the delivery team will not be able to install your new appliance.
Please contact a licensed propane contractor for installation. Any charges associated withadding the new line are on the appliance owner to cover.

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Delivery and Installation Guidelines:
Samsung Appliances

Please prepare the installation location:
A grounded 3-prong 110V outlet ready
Make sure the location where the unit is going has a grounded 3-prong 110V electrical outlet.
Otherwise, an electrician will need to install the correct outlet before delivery.
The requirements for anti-tip installation
The anti-tip bracket will be attached to the range during installation. Please be aware that
installation of the anti-tip bracket will require small holes to be drilled into the floor or the wallbehind the range. Drilling into the floor includes tile, wood, or other hard surfaces.
If you choose to not have the anti-tip bracket installed the Delivery Team will not be able tocomplete the install and the appliance will be left in the box.

Finishing up:
The delivery team will check functionality.
Find the Owner’s Manual, and familiarize yourself with it.
If you need your old range hauled away, the delivery team will haul away one used range. Note:
if the item is built-in, the delivery team will only haul it away if it has been uninstalled prior
to delivery.

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Delivery and Installation Guidelines:
Samsung Appliances

Washer Delivery Checklist
Is your home ready for your new washer?
The checklist below will help you make sure your home isprepared for your new washer and will ensure a smoothdelivery and installation.
The delivery team will:
Turn off water. Note: the shut-off valve must be free of rust and corrosion.
Connect water supply hoses to hot and cold water feed and discharge hoses as required by
local/state/national code. Turn on hot water and check all connections.
Plug in appliance.
Test all functions fully and monitor connections.
Inspect and ensure appliance is free of leaks at all visible locations.

Accessories required and included:
UL listed 6’ water supply hoses

Prior to delivery, check the water supply:
The hot and cold water shut-off valves need to be easily identifiable and accessible. Allconnections must be in good working condition. Please ensure that the water shut-off valves
meet these requirements before delivery. Note: the shut-off valves must be free of rust andcorrosion.

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Delivery and Installation Guidelines:
Samsung Appliances

Please prepare the installation location:
A grounded 3-prong 110/120 volt outlet ready
Make sure the new washer’s location has a grounded 3-prong 110/120 volt outlet. This outlet willneed to be protected by a dedicated 15 or 20 amp circuit breaker.
Washers and dryers are able to be stacked but only when purchased as a bundle anddelivered together.
Pipe adapter needs to be prepared (if applicable).
The washer drain stand pipe needs to be 34-60 inches above the floor to ensure proper drainage.
The pipe must have a 2” opening or an adapter will be required. An adapter can be purchased at
a local hardware store. If needed, please purchase before delivery.
Pedestals must be purchased with your order.
Pedestals are a laundry accessory used to raise the height of washers and dryers. Pedestals
cannot be installed unless the pedestal is purchased in a laundry package. NOTE: The
installation team will not install a washer or dryer on an existing (old) pedestal.

Finishing up:
The delivery team will check functionality.
Find the Owner’s Manual, and familiarize yourself with it.
If you need your old washer hauled away, the delivery team will haul away one used washer.
Note: if the item is built-in, the delivery team will only haul it away if it has been uninstalled prior
to delivery.

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Delivery and Installation Guidelines:
Samsung Appliances

Electric Dryer Delivery Checklist
Is your home ready for your new electric dryer?
The checklist below will help you make sure your home isprepared for your new electric dryer and will ensure a smoothdelivery and installation.
The delivery team will:Unplug the electrical cord and disconnect electrical service from the old appliance.
Connect electrical service to the new dryer.
Test to make sure all elements of the appliance work.

Accessories required and included:
UL listed 4’ 50 amp 3-wire range cordOR
UL listed 4’ 50 amp 4-wire range cord

UL listed 8’ dryer vent with clamps (2)Steam dryer kit (5’ fill hose, 1’ fill hose, “Y” connector) *Selectmodels only

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Delivery and Installation Guidelines:
Samsung Appliances

Prior to delivery, check the ventilation:
A metal vent pipe is required for proper dryer ventilation. Be sure to inspect your existing ventand also clean or remove anything that could block or clog the vent, such as built-up lint.
A semi-ridged ventilation duct could cause the dryer to stick out a couple inches compared toflexible ventilation ducting.
*Delivery team will not modify or alter the location or direction of your existing dryer vent,utilities, cabinets or countertops to complete installation.

Please prepare the installation location:
Washers and dryers are able to be stacked but only when purchased as a bundle anddelivered together.
A grounded 220/240 volt outlet ready
Make sure the location selected for your new dryer has a grounded, dedicated 220/240 volt
electrical outlet, protected by a 30 amp circuit breaker or a time-delay fuse. Otherwise, anelectrician will need to install the correct outlet before delivery.
Pedestals must be purchased with your order
Pedestals are a laundry accessory used to raise the height of washers and dryers. Pedestals
cannot be installed unless the pedestal is purchased in a laundry package. NOTE: The
installation team will not install a washer or dryer on an existing (old) pedestal.

Finishing up:
The delivery team will check functionality.
Find the Owner’s Manual, and familiarize yourself with it.
If you need your old dryer hauled away, the delivery team will haul away one used dryer. Note:
if the item is built-in, the delivery team will only haul it away if it has been uninstalled prior
to delivery.

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Delivery and Installation Guidelines:
Samsung Appliances

Gas Dryer Delivery Checklist
Is your home ready for your new gas dryer?
The checklist below will help you make sure your home isprepared for your new gas dryer and will ensure a smoothdelivery and installation.
The delivery team will:
Turn off the gas service with the shut-off and disconnect gas line from appliance, making surethe line is capped with no leaks.
Unplug electrical cord and disconnect exhaust connection. Connect gas service to new
appliance and turn on gas/test all connections and ventilations for leaks.
Test gas appliance by activating and monitoring all elements. If a new shut-off valve is installed,
verify all pilot lights are lit.

Accessories required and included:
4’ x 5/8” OD coated gas connector, 1/2” MIP x 1/2” MIP, 3/4” MIP fitting,thread sealant, leak test solution
UL listed 8’ dryer vent with clamps (2)Steam dryer kit (5’ stainless steel fill hose, 1’ stainless steel fill hose,“Y” connector) *Select models only17

Delivery and Installation Guidelines:
Samsung Appliances

Prior to delivery, check the ventilation:
A metal vent pipe is required for proper dryer ventilation. Be sure to inspect your existing ventand also clean or remove anything that could block or clog the vent, such as built up lint.
A semi-ridged ventilation duct could cause the dryer to stick out a couple inches compared toflexible ventilation ducting.
*Delivery team will not modify or alter the location or direction of your existing dryer vent,utilities, cabinets or countertops to complete installation.

Prior to delivery, check the gas supply:
Ensure there is a natural gas shut-off valve located directly behind the dryer location. Gas valvesmust be made of metal, in good working condition, and be free of any rust. The delivery team will
not be able to connect the range to plastic or rusty connectors.
*If you plan on using propane, the delivery team will not be able to install your new appliance.
Please contact a licensed propane contractor for installation. Any charges associated withadding the new line are on the appliance owner to cover.

Please prepare the installation location:
Washers and dryers are able to be stacked but only when purchased as a bundle anddelivered together.
A grounded 3-prong 110V outlet ready
Make sure the new dryer’s location has a grounded 3-prong 110V outlet..
Pedestals are a laundry accessory used to raise the height of washers and dryers. Pedestals
cannot be installed unless the pedestal is purchased in a laundry package. NOTE: The
installation team will not install a washer or dryer on an existing (old) pedestal.

Finishing up:
The delivery team will check functionality.
Find the Owner’s Manual, and familiarize yourself with it.
If you need your old dryer hauled away, the delivery team will haul away one used dryer. Note:
if the item is built-in, the delivery team will only haul it away if it has been uninstalled prior
to delivery.
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