Installation and Operation
Back-UPS™ Pro 1300G/1500G
Inventory

Safety and General Information
Inspect the package contents upon receipt. Notify the
carrier and dealer if there is any damage.
Read the Safety Guide supplied with this unit before
installing the UPS.
bu001b• This UPS is intended for indoor use only.
• Do not operate this UPS in direct sunlight, in contact with ﬂuids, or where there isexcessive dust or humidity.
• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper
ventilation.
• The battery typically lasts for three to ﬁve years. Environmental factors impact
battery life. Elevated ambient temperatures, poor quality AC power, and frequent
short duration discharges will shorten battery life
• Connect the UPS power cable directly to a wall outlet. Do not use surge protectors
or extension cords.

bu060abu058abu055abu057 abu059aConnect the Battery

Install PowerChute™ Personal Edition Software
APC PowerChute Personal Edition software provides automatic ﬁle saving and shutdown of yourcomputer in the event of a power failure. Use the cable supplied with the Back-UPS to connect thedata port on the Back-UPS to the USB port on your comput er.
To download, go to www.apc.com/pcpe. Select the appropriate operating system and follow
directions to download the software.
APC PowerChute is compatible with a window operating system only. Visit.
http://www.apc.com/wp/?um=300. for OS compatibility list.

Connect the Equipment
Battery Backup and Surge Protected outlets
When the Back-UPS is receiving input power, the Battery
Backup with Surge Protection outlets will supply power toconnected equipment. During a power outage or otherutility problems, the Battery Backup outlets receive power
for a limited time from the Back-UPS.
Connect equipment such as printers, FAX machines,
scanners, or other peripherals that do not need battery
backup power to the Surge Protection Only outlets. These
outlets provide Full Time protection from surges even if
the Back-UPS is switched OFF.

Master and Controlled outlets

Connect a master device, such as a desktop computer oraudio/visual receiver to the Master outlet. Connect
peripheral devices such as a printer, speakers, or a scannerto the Controlled outlets.
USB and Serial Data port
Ground screw
Building Wiring Fault
indicator
Surge Protected outlets,
controlled by the MasteroutletSurge Protected outlets

bu103 aTo conserve electricity, when the device connected to
Master Outlet goes into Sleep or Standby mode, or turns
Oﬀ, the Controlled device(s) will shut down as well,saving electricity.

To use PowerChute Personal Edition, connect the supplied USB software cable or an optional
serial cable (not supplied).
Connect the ground lead of additional surge suppression devices such as network and data line
surge protectors.
If this indicator is illuminated, there is a problem with the wiring in the building. Contact anelectrician immediately and do not use the Back-UPS.
These outlets are protected from electrical surges, and will disconnect from utility power during
a power outage, or if the Master device goes into Sleep or Standby mode.

These outlets provide Full Time protection from surges, even if the Back-UPS is oﬀ. Connect
equipment such as printers and scanners that do not require battery backup protection.
Battery Backup outlets with During a power outage or other utility problems, the Battery Backup outlets receive power for a
Surge Protection
limited time from the Back-UPS. Connect critical equipment such as desktop computer,computer monitor, modem or other data sensitive devices into these outlets.
Battery Backup outlets with These outlets will supply battery power to the connected equipment during a power outage.
Surge Protection, controlled Power will be disconnected to these outlets if the Master device goes into Sleep or Standby
by the Master outlet
mode. Connect equipment such as a computer monitor to these outlets.
Master outlet
Connect the master device to this outlet, in most scenarios, this will be the main computer.
External Battery Packconnector
Coaxial ports with surge
protection
In/Out Ethernet
surge-protected ports

2

Connect an external battery pack to provide additional battery backup runtime (Back-UPS RS
1500 only).
Connect a cable modem or other equipment with coaxial jacks.
Use an ethernet cable to connect a cable modem to the IN port, and connect a computer to the
OUT port.

Back-UPS Pro BR1300G / BR1500G

Operation
Power Saving Function
To conserve electricity, conﬁgure the Back-UPS to recognize a Master device, such as a desktop computer or an A/V
receiver, and Controlled peripheral devices, such as a printer, speakers, or a scanner. When the Master device goes
into Sleep or Standby mode, or is switched OFF, the Controlled device(s) will be switched oﬀ as well, saving
electricity.
NOTE: Devices that provide network services such as routers, modems or wireless printers should not be plugged into theControlled outlets. This product ships with the Power Saving feature Disabled. To enable this feature follow the instructions
below.

Enable the Power Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds.
The Back-UPS will beep to indicate that the feature is enabled. The leaf icon on the display will illuminate.

Disable the Power Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The Back-UPS
will beep to indicate that the feature is disabled. The leaf icon on the display will darken.

Setting the threshold. The amount of power used by a device in Sleep or Standby mode varies between devices. It may benecessary to adjust the threshold at which the Master outlet signals the Controlled outlets to shut down.
1.Ensure a master device is connected to the Master outlet. Put that device into Sleep or Standby mode, or turn it OFF.
2.Press DISPLAY and MUTE simultaneously and hold for six seconds, until the leaf icon ﬂashes three times and the Back-UPS
beeps three times.
3.The Back-UPS will now recognize the threshold level of the Master device and save it as the new threshold setting.

Power Saving Display
The display interface can be conﬁgured to be continuously illuminated, or to save energy, it can be conﬁgured to darken after aperiod of inactivity.
1.Full Time Mode: Press and hold DISPLAY for two seconds. The display will illuminate and the Back-UPS will beep to conﬁrm
the Full Time mode.
2.Power Saving Mode: Press and hold DISPLAY for two seconds. The display will darken and the Back-UPS will beep to conﬁrm
the Power Saving mode. While in Power Saving Mode, the display will illuminate if a button is pressed, it then darkens after 60
seconds of no activity.

Unit Sensitivity
Adjust the sensitivity of the Back-UPS to control when it will switch to battery power; the higher the sensitivity, the more often
the Back-UPS will switch to battery power.
1.Ensure the Back-UPS is connected to utility power, but is OFF.
2.Press and hold the POWER button for six seconds. The LOAD CAPACITY bar will ﬂash on and oﬀ, indicating that the Back-UPS
is in programming mode.
3.Press POWER again to rotate through the menu options. Stop at selected sensitivity. The Back-UPS will beep to conﬁrm theselection.
Generator Sensitivity

Default

Low sensitivity

Medium sensitivity (Default)

78-150Vac

Sensitive Loads

88-147 Vac

High sensitivity

88-144 Vac

Input voltage is extremely low or high.
The Back-UPS frequently switches to The connected equipment is(Not recommended for computer loads.) battery power.
sensitive to voltage ﬂuctuations.

Back-UPS Pro BR1300G / BR1500G

3Front Panel Buttons and Display Interface
Use the three buttons on the front panel of the Back-UPS and the display interface to conﬁgure the Back-UPS.

Front panel

bu109eMute button
Power On/Oﬀ button
Display button
Display interface

On Line: The Back-UPS is supplying conditioned utility power to connected equipment

Power Saving: Master and Controlled outlets are enabled, saving power when the master device goes into sleep
or standby mode
Load Capacity: The load is indicated by the number of sections illuminated, one to ﬁve. Each bar represents 20%of the load.
Battery Charge: The battery charge level is indicated by the number of sections illuminated. When all ﬁve blocks
are illuminated, the Back-UPS is at full charge. When one block is ﬁlled, the Back-UPS is near the end of its battery
capacity, the indicator will ﬂash and the Back-UPS will beep continuously.
Overload: The power demand from the load has exceeded the capacity of the Back-UPS.
Event: The event counter shows the number of events that occurred that caused the Back-UPS to switch to onbattery operation.
Automatic Voltage Regulation: The Back-UPS can compensate for high or low input voltage.
When illuminated, the Back-UPS is compensating for low input voltage.
When illuminated, the Back-UPS is compensating for high input voltage.
In: Input voltage.
Out: Output voltage.
System Faults: The system has a fault. The fault number will illuminate on the display interface. See "System
Faults" on page 5.
Mute: If the line through the speaker icon is illuminated, the audible alarm has been turned oﬀ.

Replace Battery: The battery is not connected or is nearing the end of its useful life. Replace the battery.

On Battery: The Back-UPS is supplying battery backup power to the connected equipment, it will beep four times
every 30 seconds.

4

Back-UPS Pro BR1300G / BR1500G

Warnings and System Faults
Audible Warnings
Back-UPS is running on battery. You should consider saving any work in progress.
Low battery condition and battery run-time is very low. Promptly save any work in progress, exit
all open applications, and shut down the operating system.
Battery Backup outputs are overloaded.

Four Beeps Every 30 Seconds
Continuous Beeping
Continuous tone

Chirps for 1 Minute every 5 hours Battery fails the automatic diagnostic test and should be replaced.

Warning Icons
If these icons are
illuminated...

This may be the problem.
The Back-UPS is operating on utility power, but is overloaded. Disconnect one of the items connectedto the Back-UPS. If the Overload icon stops ﬂashing, the Back-UPS is no longer overloaded and willcontinue to operate normally.
The Back-UPS is operating on battery power, but is overloaded. Disconnect one of the items connectedto the Back-UPS. If the Overload icon stops ﬂashing, the Back-UPS is no longer overloaded and willcontinue to operate normally.
The Back-UPS is operating on utility power, but the battery is not functioning properly. Contact APC
Customer Service to order a replacement battery. See "Replace Battery" on page 8.

The Back-UPS is operating on battery power and the battery power is getting low. Shut down all
connected equipment to avoid losing an unsaved data. When possible, connect the Back-UPS to utility
power to recharge the battery.

System Faults

bu088aThe Back-UPS will display these fault messages. For faults F01 and F02, contact APC Technical Support.
F01

On-Battery Overload

Turn the Back-UPS oﬀ. Disconnect non-essential
equipment from the Battery Backup outlets and the turnBack-UPS on.
Turn the Back-UPS oﬀ. Disconnect non-essential
equipment from the Battery Backup outlets and the turnBack-UPS on.

F02

On-Battery Output Short

F03
F04
F05
F06
F07
F08
F09

On-Battery Xcap Overload
Clamp Short
Charge Fault
Faults F03-F09 cannot be corrected by the user, contact
Relay Welding
APC Technical Support for assistance.
Temperature
Fan FaultInternal Fault

Back-UPS Pro BR1300G / BR1500G

5

Function Button Quick Reference
Function

UPS
StatusDescription

Power
Power On

0.2

Oﬀ

Press POWER to start receiving input utility power. If A/C input
power is not available, the Back-UPS will run on battery power.

Power Oﬀ

2

On

The Back-UPS is not receiving input utility power, but is providing
surge protection.

Display
Status Inquiry

0.2

On

Verify the status or condition of the Back-UPS. The LCD will
illuminate for 60 seconds.

2On

The LCD will illuminate and the Back-UPS will beep to conﬁrm theFull Time mode. The LCD will darken and the Back-UPS will beep
to conﬁrm the Power Saving mode. While in Power Saving Mode,the LCD will illuminate if a button is pressed, then darkens after 60
seconds of no activity.

0.2

On

Disable any audible alarms caused by an event.

General Status Enable/
Disable2

On

Enable or disable the audible alarms. The Mute icon will illuminate
and the Back-UPS will beep one time. The Mute function will not
activate unless the Back-UPS is operating on battery power.

Sensitivity

6

Oﬀ

Master/Controlled
outlet Enable/Disable

2

On

Master/Enable
Threshold Calibration

6

On

Self-Test (manual)

6

On

The Load Capacity icon will blink, indicating that the Back-UPS isin programming mode. Use the POWER button to scroll throughLow, Medium, and High, stop at selected sensitivity. The BackUPS will beep to conﬁrm selection. See Conﬁguration for details.
The leaf icon will darken indicating that the Master Outlet feature isdisabled or illuminate to indicate the Master Outlet feature isenabled. The Back-UPS will beep once.
While calibrating the threshold setting, the device connected to the
Master Outlet should be turned oﬀ or placed in Standby or Sleep
mode. Upon completion, Power Saving icon will ﬂash 3 and beep
3 times.
The Back-UPS will perform a test of the internal battery. Note: This
will happen automatically when the Back-UPS is turned ON.

Event Reset

0.2

On

When the Event screen is visible, press and hold DISPLAY, thenpress POWER, to clear the utility failure event counter.

Fault Reset

2

Fault

After a fault has been identiﬁed, press POWER to remove thevisual indication and return to standby status.

Full Time/Power Saving
mode

Mute
Event Speciﬁc

6TimingButton (seconds)

Back-UPS Pro BR1300G / BR1500G

Troubleshooting
ProblemPossible Cause

Corrective Action

Back-UPS will not switch on.

The Back-UPS is not connected to utility
power.
The circuit breaker has been tripped.

Ensure that the Back-UPS is securely connected
to an AC outlet.
Disconnect non-essential equipment from the
Back-UPS. Reset the circuit breaker. Re-connect
equipment one item at a time. If the circuit
breaker is tripped again, disconnect the device
that caused the trip.
Connect the battery.
Adjust the transfer voltage and sensitivity range.
Disconnect equipment from the SURGE ONLY
outlet and re-connect to a Battery Backup outlet.

The internal battery is not connected.
The utility input voltage is out of range.
The Back-UPS does not provide Ensure that essential equipment is not
power during a utility powerplugged into a SURGE ONLY outlet.
outage.
The Back-UPS is operating on The plug has partially pulled out of the wallbattery power, while connected to outlet, the wall outlet is no longer receiving
utility power.
utility power, or the circuit breaker has been
tripped.
The Back-UPS is performing an automatic
self test.
The utility input voltage is out of range, thefrequency is out of range, or the waveform
is distorted.
The Back-UPS does not provide Battery Backup outlets may be fully or
the expected amount of backup improperly loaded.
time.
The battery was recently discharged due to a
power outage and has not fully recharged.
The battery has reached the end of its usefullife.
The REPLACE BATTERY indicator The battery has reached the end of its usefulis illuminated.
life.
The OVERLOAD indicator is
The equipment connected to the Back-UPS
illuminated.
is drawing more power than the Back-UPS
can provide.
The SYSTEM FAULT indicator is There is an internal fault.
illuminated, all the front panel
indicators are ﬂashing.

Power is not supplied to someoutlets.

Power to the Controlled outlets has
intentionally been turned oﬀ.

The Master Outlet threshold may be
The Controlled outlets are notsupplying power, even though the incorrectly set.
Master device is not in sleep
mode.

Ensure that the plug is fully inserted into thewall outlet. Ensure that the wall outlet isreceiving utility power by checking it withanother device.
No action is necessary.
Adjust the transfer voltage and sensitivity range.

Disconnect non-essential equipment from theBattery Backup outlets and connect theequipment to SURGE ONLY outlets.
Charge the battery cartridge for 16 hours.
Replace the battery.
Replace the battery.
Disconnect non-essential equipment from theBattery Backup outlets and connect theequipment to SURGE ONLY outlets.
Determine which internal fault message isdisplayed by matching the number displayed on
the LCD with the corresponding Fault Message(see System Faults) and contact APC TechnicalSupport.
Conﬁrm that the correct peripherals areconnected to Controlled outlets. If this feature is
not desired, disable the Power Saving Masterand Controlled outlets.
Adjust the threshold when the Master outlet
signals the Controlled outlets to shut down.

Back-UPS Pro BR1300G / BR1500G

7Speciﬁcations

Service

VA

1300 VA / 1500 VA

If the Back-UPS arrived damaged, notify the carrier.

Maximum Load

780 W / 865 W

Nominal Input Voltage

120 V

Online Input Voltage Range

88 - 139V

If the Back-UPS requires service, do not return it to thedealer.
1. Consult the Troubleshooting section to eliminate
common problems.
2. If the problem persists, go to http://www.apc.com/
support/.
3. If the problem still persists, contact APC TechnicalSupport.

Automatic Voltage Regulation (94-107) +11.5%(126-141) -11/5%
Frequency Range

50/60 Hz ± 1 Hz

On-battery Waveshape

Step-approximated sine-wave

Typical Recharge Time

8 hours

Transfer Time

8 ms, maximum

Operating Temperature

32º to 104º F (0º to 40º C)

Storage Temperature

23º to 113ºF (-5º to 45º C)

Unit Dimensions

11.9 × 4.4 × 15.0 in (30.1 × 11.2 × 38.2
cm)

Unit Weight22.8 lbs (10.4 kg)

Interface

USB and Serial

On-Battery Runtime

Go to: http://www.apc.com/product

EMI FCC Class B part 15 radio frequency warningThis equipment has been tested and found to comply with the limits fora Class B digital device, pursuant to part 15 of the FCC Rules. Theselimits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used inaccordance with the instructions, may cause harmful interference toradio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment oﬀ and on, the user is encouraged
to try to correct the interference by one or more of the following
measures:• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment andreceiver.
• Connect the equipment into an outlet on a circuit diﬀerent
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.

Have the Back-UPS model number, serial number anddate of purchase available. Be prepared to troubleshoot the
problem with an APC Technical Support representative. If
this is not successful, APC will issue a ReturnMerchandise Authorization (RMA) number and a shipping
address.

Warranty
The standard warranty is three (3) years from the date ofpurchase. APC’s standard procedure is to replace theoriginal unit with a factory reconditioned unit. Customers
who must have the original unit back due to theassignment of asset tags and set depreciation schedules
must declare such a need at ﬁrst contact with an APC
Technical Support representative. APC will ship thereplacement unit once the defective unit has been received
by the repair department, or cross-ship upon the receipt ofa valid credit card number. The customer pays for shipping
the unit to APC. APC pays ground freight transportation
costs to ship the replacement unit to the customer.

APC by Schneider
Electric IT Customer
Support Worldwide
For country speciﬁc customer support, go to the APC by
Schneider Electric Web site, www.apc.com.

Replace Battery
Deliver the used battery to a recycling facility.
Replace the used battery with an APC by Schneider
Electric approved battery. Replacement batteries can beordered through the APC by Schneider Electric Web site,www.apc.com. Battery replacement part for Back-UPS Pro
BR1300G and BR1500G is APCRBC124.

Select models are ENERGY STAR ® qualiﬁed.
For more information go towww.apc.com/site/recycle/index.cfm/energy-eﬃciency/energy-star/.

© 2019 APC by Schneider Electric. APC, the APC logo, Back-UPS and PowerChute are owned by Schneider
Electric Industries S.A.S., or their afﬁliated companies. All other trademarks are property of their respective owners.

EN 990-3787C
10/2019