SolarEdge Limited SolarEdge Home Battery 400V Warranty
Subject to the terms of this Limited SolarEdge Home Battery 400V Warranty, SolarEdge
Technologies Ltd. (“SolarEdge”) shall cover defects in (i) workmanship and materials; and (ii)
Energy Capacity of the below-listed SolarEdge Home Battery 400V (“SolarEdge Home Battery400V”) for the applicable Warranty Period set out below:
The SolarEdge Home Battery 400V shall be covered by this Limited Warranty for 10 years fromthe earlier of (i) the SolarEdge Home Battery 400V’s installation date, as recorded by theSolarEdge Monitoring Portal; or (ii) 12 months from the date the SolarEdge Home Battery 400V
is shipped from SolarEdge (“Warranty Period”).
The SolarEdge Home Battery 400V shall have an energy capacity based on the selectedconfiguration options listed below (“Energy Capacity”):
Configuration
SolarEdge Home Battery
400V

Energy Retention
70% at the end of theWarranty Period

Energy Throughput
Unlimited cycles 1General Guidelines
The Limited Warranty shall apply to: a buyer who has purchased the SolarEdge Home Battery 400V from SolarEdge or anauthorized seller of SolarEdge for use within the continent where SolarEdge originally sold theSolarEdge Home Battery 400V , in accordance with its intended purpose and subject to theinstallation and use of the SolarEdge Home Battery 400V in compliance with applicable laws
and regulations in the installation country.
 SolarEdge Home Battery 400V, which is connected to an approved SolarEdge Inverter and theSolarEdge Monitoring Platform for the entire duration of the Warranty Period.
 SolarEdge Home Battery 400V used solely for standard solar use in one of the following
modes: solar self-consumption, time of use, backup applications, SolarEdge-managed services
or applications.
 In the case of 3rd party management of SolarEdge Home Battery 400V, the battery warranty islimited to maximal energy throughput of 26MWh.
 SolarEdge Home Battery 400V used, installed and handled in accordance with the provisionsof the SolarEdge Home Battery 400V Data Sheet, the SolarEdge Home Battery 400V
Installation Manual and appropriate technical SolarEdge Home Battery 400V related
documentation available on the SolarEdge website (jointly the “Documentation”).
 The Limited Warranty may be transferred from buyer to any assignee, and will remain in effectfor the time period remaining under the foregoing warranties, provided that the SolarEdge
Home Battery 400V is not moved from its original installation site or de-installed andreinstalled following their original installation.
 The SolarEdge Home Battery 400V is to be installed in a location where the ambient
temperature falls between 0°C to +40°C for no less than 95% of the warranty period andbetween -10°C to +50°C for the rest of the period.
Warranty Exclusions
This Limited Warranty does not apply if (i) buyer is in default under the SolarEdge GeneralTerms and Conditions or other agreement governing the purchase of the SolarEdge Home1For standard solar use onlyBattery 400V; or (ii) any defect or Energy Capacity underperformance is the result of any of thefollowing:- misuse, abuse, negligence;- failure to maintain, operate, store, ship, install or handle the SolarEdge Home Battery 400V
in strict conformance with the Documentation, including without limitation, failure tomaintain the SolarEdge Home Battery 400V under proper environmental conditions or inany manner which is contrary to the Documentation;- modifications, alterations, repair, attachments, opening or disassembling the SolarEdge
Home Battery 400V, which were not pre-authorized in writing by SolarEdge;- removal and reinstallation of the SolarEdge Home Battery 400V at a location other than theoriginal installation site, without the express written consent of SolarEdge;- use of the SolarEdge Home Battery 400V in combination with equipment, items ormaterials not permitted by the Documentation or in violation of local codes and standards,- connecting the SolarEdge Home Battery 400V to software, interfacing, parts, supplies orother products not supplied by SolarEdge;- improper site preparation or maintenance or improper installation;- accidents or other force majeure events such as (but not limited to) flood, earthquake, fire,
power surges, lightning, pest damage, corrosion, actions of third parties, direct exposure towater or other substances or other events beyond SolarEdge’s reasonable control or notarising from normal operating conditions;- shipping or transport to or from buyer where buyer arranges such shipping or transport;
This Limited Warranty does not cover cosmetic or superficial defects, dents, marks or scratches,
which do not influence the proper functioning of the SolarEdge Home Battery 400V.
Failure to Connect the SolarEdge Home Battery 400V to the SolarEdge Monitoring Portal
In order to provide this Limited Warranty for the Warranty Period, SolarEdge requires the ability
to update the SolarEdge Home Battery 400V through remote firmware upgrades. Buyer
acknowledges that remote upgrades may temporarily interrupt the operation of the SolarEdge
Home Battery 400V. By installing the SolarEdge Home Battery 400V and connecting it to theSolarEdge Monitoring Portal, buyer consents to SolarEdge updating the SolarEdge Home Battery
400V from time to time, without prior notice. If the SolarEdge Home Battery 400V is notconnected to SolarEdge Monitoring Portal, SolarEdge will not be able to honor this LimitedWarranty.
RemediesIf, during the applicable Warranty Period, buyer discovers any defect in workmanship andmaterials or suspects that the SolarEdge Home Battery 400V fails to comply with the Energy
Capacity Warranty and buyer therefore seeks to activate the Limited Warranty, then buyer shall,
promptly after such discovery, report the defect to SolarEdge by sending an email tosupport@solaredge.com with the following information: (i) a short description of the defect, (ii)the SolarEdge Home Battery 400V’s serial number, and (iii) a scanned copy of the purchasereceipt or warranty certificate of the SolarEdge Home Battery 400V. Upon buyer’s notification,
SolarEdge shall determine whether the reported defect is eligible for coverage under the Limited
Warranty. The SolarEdge Home Battery 400V’s serial number must be legible and properlyattached to the SolarEdge Home Battery 400V in order to be eligible for Warranty coverage. If
SolarEdge determines that the reported defect is not eligible for coverage under the Limited
Warranty, SolarEdge will notify buyer accordingly and will explain the reason why such coverage
is not available.
If SolarEdge determines that the reported defect is eligible for coverage under the Limited
Warranty, SolarEdge will notify buyer accordingly, and SolarEdge may, in its sole discretion, takeany of the following actions: repair the Product at SolarEdge’s facilities or on-site; or issue a credit
note in an amount up to the actual value of the lost SolarEdge Home Battery 400V’s capacity at
the time buyer notifies SolarEdge of the defect, as determined by SolarEdge, for use toward thepurchase of SolarEdge products; or replace the SolarEdge Home Battery 400V with an equivalentproduct at the time of the warranty claim. SolarEdge will determine whether the Product should
be returned to SolarEdge and, if SolarEdge so determined, the Return Merchandise Authorization(“RMA”) Procedure (set out below) will be invoked. SolarEdge may use new, used or refurbishedparts that are at least functionally equivalent to the original part when making warranty repairs.
The repaired Product or replacement parts or SolarEdge Home Battery 400V, as applicable, shallcontinue to be covered under the Limited Warranty for the remainder of the then-current Warranty
Period for the Product. Where the RMA Procedure is invoked by SolarEdge, SolarEdge will
instruct buyer how to package and ship the SolarEdge Home Battery 400V or part(s) at Buyer’s
expense to the designated location. SolarEdge will, at its expense and sole discretion, either repair
or replace the SolarEdge Home Battery 400V or part(s). SolarEdge will deliver the repaired or
replaced SolarEdge Home Battery 400V or part(s) to buyer at buyer’s designated location incountries where SolarEdge has an office and/or there is a significant PV market. For the specificlistofcountries
to
which
such
serviceisprovided,
pleaseaccesshttps://www.solaredge.com/shipping_cost_coverage_warranty.
SolarEdge will bear the cost of such shipment, including shipping and customs (where applicable)
and buyer shall bear any applicable value added tax. SolarEdge may elect to ship replacement
SolarEdge Home Battery 400V and/or part(s) prior to receipt of the SolarEdge Home Battery 400V
and/or part(s) to be returned to SolarEdge as per the above. All costs, including, without limitation,labor, travel and boarding costs of SolarEdge service personnel or others that are incurred for labor
relating to repairs, uninstalling and reinstalling of SolarEdge Home Battery 400V on-site, as wellas costs related to buyer’s employees and contractors repair or replacement activities, are notcovered by the Limited Warranty and, unless otherwise agreed in writing in advance by SolarEdge,shall be borne by the buyer.
Limitation of LiabilityTHE LIMITED WARRANTIES SET OUT HEREIN ARE IN LIEU OF ANY OTHERWARRANTIES WITH RESPECT TO THE PRODUCTS PURCHASED BY BUYER FROMSOLAREDGE, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL (INCLUDINGANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE), ALL OF WHICH ARE EXPRESSLY EXCLUDED TO THE FULLEST EXTENTPERMITTED BY APPLICABLE LAW.
SOLAREDGE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,INDIRECT, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF ORRELATED TO THIS LIMITED WARRANTY, REGARDLESS OF THE FORM OF ACTION
AND REGARDLESS OF WHETHER SOLAREDGE HAS BEEN INFORMED OF, OROTHERWISE MIGHT HAVE ANTICIPATED, THE POSSIBILITY OF SUCH DAMAGES.
SOLAREDGE’S LIABILITY ARISING OUT OF A CLAIM UNDER THIS LIMITEDWARRANTY SHALL NOT EXCEED THE AMOUNT PAID FOR THE SOLAREDGE HOMEBATTERY 400V UNDERLYING BUYER’S WARRANTY CLAIM.
Limitation on Use
The SolarEdge Home Battery 400V is not intended for use as a primary or backup power sourcefor life-support systems, medical equipment, or any other use where the SolarEdge Home Battery
400V’s failure could lead to injury to persons or loss of life or catastrophic property damage.
SolarEdge disclaims any and all liability arising out of any such use of the SolarEdge Home
Battery 400V. Additionally, SolarEdge reserves the right to refuse to service Products used forthese purposes and disclaims any and all liability arising out of SolarEdge’s service or refusal toservice the Products in such circumstances.
Claims by buyer that go beyond the warranty terms set out herein, including claims forcompensation or damages, are not covered by the Limited Warranty, insofar as SolarEdge is not
subject to statutory liability. Eventual claims in accordance with the law on product liability
remain unaffected.
Coverage under the Limited Warranty is subject to buyer complying with the foregoingnotification requirements and cooperating with SolarEdge’s directions. SolarEdge’s soleobligation and buyer’s exclusive remedy for any defect warranted hereunder is limited to thoseactions expressly stated above. Such actions are final and do not grant any further rights, inparticular with respect to any claims for compensation.
Unless otherwise specified in an executed Agreement with SolarEdge, the Limited Warranty andrelated provisions set out herein are subject to SolarEdge’s General Terms and Conditions,
including, without limitation, the provisions thereof, which relate to disclaimer of warranties,
limitation of liability and governing law and jurisdiction.
Revised: April 2023