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Product Documentation©2013-2022 Tencent Cloud. All rights reserved.

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only and does not form part of Tencent Cloud's terms and conditions. Tencent Cloud's products or services aresubject to change. Specific products and services and the standards applicable to them are exclusively provided for in
Tencent Cloud's applicable terms and conditions.

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ChatContents
Chat Policies
Privacy Policy
Data Privacy and Security Agreement©2013-2022 Tencent Cloud. All rights reserved.

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Chat Policies
Privacy Policy：

Last updated 2022-06-23 15:36:30

1.INTRODUCTION
This Module applies if you use Instant Messaging (“Feature”). This Module is incorporated into the privacy policy
located at Privacy Policy. Terms used but not defined in this Module shall have the meaning given to them in thePrivacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to theextent of the inconsistency.

2.CONTROLLERSHIPThe controller of the personal information described in this Module is as specified in the Privacy Policy.

3. AVAILABILITY
This Feature is available to users globally but primarily intended for users located in the same country/region as theselected service region for optimal performance.

4.HOW WE USE PERSONAL INFORMATION
We will use the information in the following ways and in accordance with the following legal basis:
Personal Information

Use

Legal BasisLog Data: public network exit IP,interface request log (including
requested interface name and time),interface exception information(including the cause of an exceptionthat occurs)

We use this data for performance
analysis in order to provide andimprove the Feature. Please notethat this data is integrated with our
Cloud Load Balancer (CLB),
TencentDB for MySQL (MySQL),

We process this information
as it is necessary for us toperform our contract with you
to provide the Feature.

TencentDB for MongoDB(MongoDB), TencentDB for Redis(Redis), Message Queue CKafka©2013-2022 Tencent Cloud. All rights reserved.

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Chat(CKafka), Cloud Object Storage(COS) features for this purpose.
We use this information to perform
network quality analysis, optimize
the quality of the Feature, locate
Monitoring Data: success rate andaverage delay of application
dimension interface

issues and debugging, andimprove the Feature. Please notethat this data is integrated with our
CLB, MySQL, MongoDB, Redis,CKafka, COS features for thispurpose.

We process this information
as it is necessary for us toperform our contract with you
to provide the Feature.

Configuration Data: application
configuration information, including:whether to enable the callback
function, callback URL, yourpackage/subscription information,administrator account, application
details (such as application name,
SDK app ID, introduction, application
type, application key, app ID,
application description, application
status, application create time,
application update time), whether
single chat message is to verify friend
relationship, whether to detect theblacklist, number of multi-platform
login instances, offline pushcertificate configuration (application
pack name, AppID, AppSecret), tagconfiguration, whether to display
message history for new members ofan audio-video group, message recallsettings, historical message storage
period settings, configuration ofrecent contacts to pull (100 to 500contacts), default verification foradding friends, custom friend fields,
custom user field, custom group

We use this information for thepurposes of providing the Featurein accordance to specificconfiguration in your application,and for performance analysis toimprove the Feature. Please notethat this data is integrated with ourCLB, MySQL, MongoDB, Redis,CKafka, COS features for thispurpose. Please note that theapplication details may also beshared and integrated with ourTencent Real-Time
Communication (TRTC) feature, if

We process this information
as it is necessary for us toperform our contract with you
to provide the Feature.

you opt to do so and havesubscribed to our TRTC feature.

member field, custom group field,
selected data center for operation

5. HOW WE SHARE AND STORE PERSONAL INFORMATION©2013-2022 Tencent Cloud. All rights reserved.

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As specified in the Privacy Policy. Additionally, your APPID and UIN is stored and backed up in TencentDB forMySQL.

6. DATA RETENTION
We will retain personal information in accordance with the following:
PersonalInformation

Retention Policy

Log Data

Stored for 7 days.

Monitoring
Data

Stored for 2 days.

Configuration
Data

We retain such data for as long as you use the Feature. When your use of the Feature is
terminated, we will delete this data after 2 months.

©2013-2022 Tencent Cloud. All rights reserved.

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Data Privacy and Security Agreement：

Last updated 2022-04-27 10:36:49

1. BACKGROUNDThis Module applies if you use Instant Messaging (“Feature”). This Module is incorporated into the Data Privacy andSecurity Agreement located at (“DPSA”). Terms used but not defined in this Module shall have the meaning given tothem in the DPSA. In the event of any conflict between the DPSA and this Module, this Module shall apply to theextent of the inconsistency.

2. PROCESSING
We will process the following data in connection with the Feature:
Personal Information
User Information:
nickname, avatar URL,
personalized signature, etc.
of the relevant user of theFeature (depending on usersettings)

UseWe only process this data for the purposes of providing the Feature to you.
Please note that this data is integrated with our Cloud Load Balancer (CLB),TencentDB for MySQL (MySQL), TencentDB for MongoDB (MongoDB),TencentDB for Redis (Redis), Message Queue CKafka (CKafka), Cloud Object
Storage (COS) features for this purpose.

Chat Message Records:
any written, photos, audio

We only process this data for the purposes of providing the Feature to you.
Please note that this data is integrated with our CLB, MySQL, MongoDB,

and video message contents

Redis, CKafka, COS features for this purpose.

3. SERVICE REGIONAs specified in the DPSA.

4. SUB-PROCESSORSAs specified in the DPSA.

©2013-2022 Tencent Cloud. All rights reserved.

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5. DATA RETENTION
We will store personal data processed in connection with the Feature as follows:
Personal
Information

Retention Policy
If you opt not to store such data on our server, we will only process it momentarily on ourUser
Information

servers to provide the Feature and will not store such data, unless otherwise required byapplicable Data Protection Laws. If you opt to store such data on our server, we retain suchdata for your chosen data retention time limit, or for 7 days (if you do not choose a dataretention time limit), unless otherwise required by applicable Data Protection Laws.

Chat

If you opt not to store such data on our server, we will only process it momentarily on ourservers to provide the Feature and will not store such data, unless otherwise required byMessage
Records

applicable Data Protection Laws. If you opt to store such data on our server, we retain suchdata for your chosen data retention time limit, or for 7 days (if you do not choose a dataretention time limit), unless otherwise required by applicable Data Protection Laws.

You can request deletion of such personal data in accordance with the DPSA and unless applicable law prohibits us
to make such deletion.

6. SPECIAL CONDITIONS
You must ensure that this Feature is only used by end users who are of at least the minimum age at which anindividual can consent to the processing of their personal data. This may be different depending on the jurisdiction inwhich an end user is located.
This Feature is not intended for the processing of sensitive data. You must ensure that this Feature is not used totransfer or otherwise process any sensitive data by you or your end users.
You represent, warrant and undertake that you shall obtain and maintain all necessary consents from End Users in
respect of the processing of their personal data (such as content data) in respect of the Feature, in accordance withapplicable laws and so as to enable us to comply with applicable laws.

©2013-2022 Tencent Cloud. All rights reserved.

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