Okazaki City Life Guide Book 2022 <English>

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・<2> In case of emergency
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・
Okazaki City Emergency Medical System
First, your family physician
The doctor who you always use when you are feeling a little unwell, managing illnesses, or
feeling sick.

Primary emergency (mild)
When your family doctor is unable to respondPrimary emergency
For patients with relatively minor injuries on holidays or at night.
* If a special warning or emergency warning is announced, the clinic may be closed.

Okazaki City Medical Association Night Emergency Clinic

52-1906 (Available from 19:00)

For sudden illnesses and injuries at night【Medical treatment】 Internal medicine / Surgery / Pediatrics【Reception hours】

Every day from 7:30pm-10:30pm【Location】

9-1, 1-chōme Tatsumi-nishi, Okazaki City (1st floor of Medical Association Public HealthCenter)Holiday emergency on-duty medical institutions
Sundays, public holidays, and year-end holidays (December 31st-January 3rd) for sudden illnesses and injuries【Medical treatment】 Internal medicine or pediatrics / Surgery / Dermatology / Otolaryngology / Ophthalmology /Obstetrics and Gynecology【Reception hours】

9:00am-12:00pm, 2:00pm-6:00pm

Okazaki Dental Center
Responding to sudden oral problems at night and on holidays【Medical treatment】 Dentistry【Reception hours】

Monday to Saturday 7:30pm-10:30pm
Holidays 9:00am-11:30am, 1:00pm-3:30pm【Location】

6-2, 4-chōme, Nakamachi, Okazaki City

[2] In case of emergency <11>-1

21-8000

Okazaki City Life Guide Book 2022 <English>

Advanced life support (moderate to severe)
Advanced life support
Advanced life support for moderate to severely ill patients requiring surgery or hospitalization (on-duty system * ¹)

Fujita Medical University Okazaki Medical Center

64-8800【Address】 1 Gotanda, Harisaki-cho, Okazaki City【HP】

http:/okazaki.fujita-hu.ac.jp/

Aichi Medical University Okazaki Medical Center

66-2811【Address】 17-33 Kawagoshi, Nikki-cho, Okazaki City【HP】

https:/www.aichi-med-u.ac.jp/medicalcenter/

Okazaki Minami Hospital

51-5434【Address】 1-3, 1-chōme, Hane Higashimachi, Okazaki City【HP】

http://okazakiminami-hp.jp/

Uno Hospital

24-2211【Address】 1-10 Nakaokazaki-cho, Okazaki-shi【HP】

http://www.uno.or.jp

Critical emergency (severe to serious)
Critical emergency
For life threatening injuries and seriously ill patients

Okazaki City Hospital * ²

21-8111【Address】 3-1 Goshoai, Koryuji-cho, Okazaki City【HP】

http://www.okazakihospital.jp/* ¹ On the day of the event (See chart), after checking the city administration newsletter, city homepage, and Twitter(おかざきの救急医療【公式】/Okazaki Emergency Medical Care [Official]). Please call before reception.
* ² Okazaki Municipal Hospital and Fujita Medical University Okazaki Medical Center will require a certain amount of
payment (5,000 yen + consumption tax) if you receive care without bringing a letter of introduction. (The same
applies to transportation by ambulance.)＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊[2] In case of emergency <11>-2

Okazaki City Life Guide Book 2022 <English>

Contact information in case of trouble
Okazaki City Medical Safety Consultation Counter

23-5089

Information on medical institutions in the city. If you want to find a family doctor, etc.
【Reception hours】 Monday-Friday 8:30am-12:00pm, 1:00pm-5:00pm* Excluding the year-end holidays

Aichi Medical Information Net
Search for medical institution information in Aichi Prefecture【HP】 http://iryojoho.pref.aichi.jp

Aichi Pediatric Emergency Consultation＃8000 or052-962-9000

Telephone consultation on how to deal with sudden illness or injury of children at night【Reception hours】 Every day from 7:00pm-8:00am the next morning

Aichi Emergency Medical Information Center

21-1133

Guide to medical institutions that can received you immediately＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊
Children's emergency guidebook
Information on how to deal with various symptoms. Distributed at the public health center and thecity administration information corner on the 1st floor of the city hall west building.

Twitter (Okazaki's emergency medical Info [Official])
Information on emergency medical institutions in Okazaki City, tips in case of illness and injury, AED
installation information, etc.

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・~ What to do during an earthquake? ~If a disaster occurs while at home
There are five criteria for evacuating.
① Evacuation information such as evacuation instructions have been issued② Dangers such as tsunamis and landslides are imminent③ There is a risk of fire, gas leaks, and house collapse④ Lifelines have stopped and you cannot live without supplies⑤ Staying in your home is not safe
[2] In case of emergency <11>-3

Okazaki City Life Guide Book 2022 <English>【The priority is protecting lives】
When the shaking subsides after the earthquake, first go outside your home and calmly decide whether toevacuate. Regularly plan with your family on where to evacuate to in case of emergency.

When and where to evacuate to?
In principle, evacuate to the "outdoors" to protect yourself from the collapse of houses after an earthquake occurs.

Earthquake Occurrence
Neighborhood shelter

Parking lots, parks, etc.
Familiar and safe outdoor location

Initial Actions
・Initial fire extinguishing ・Rescue & relief activities ・Safety confirmation
If not in danger

Are you in danger?

Home
When danger is imminent

Relative or friend’s home,designated evacuation site

If your house does not collapse andthere is no danger of collapse or
flooding, then there is also the optionof waiting at home. For that reason,
keep it prepared on a regular basis.

As well as the designated evacuationsites, also worth considering is arelative or acquaintance’s place—if it issafe.

In Case of Fire
Wide area evacuation site

Four locations:Okazaki Central Park, Higashi Park,
Okazaki Park, and Minami ParkIf you can no longer stay at home, head to a designated evacuation site where the safety of the building has been
confirmed. If your evacuation period is long, temporary housing will be provided.
※ Those already in a safe place do not need to go to an evacuation shelter.

If you are affected by a disaster while traveling
There are five criteria for sheltering in place and not returning home.
①Your home isfar (10km),
making it hard towalk②You cannot③You have
get water or food shoes that are
while travelingbad for walking[2] In case of emergency <11>-4④No cold or rain ⑤You havegear (in case ofheart problems
rain or snow)or high bloodpressureOkazaki City Life Guide Book 2022 <English>【It is important to remain calm and to stay in place】
When returning home, your safety is most important. If a large tremor occurs while you are out, public
transportation will stop and cars will be restricted, making it difficult to return home. As a general rule, the onlymeans of transportation are walking or biking. Considering the possibility of secondary disasters and accidents instores, it is important to "stay where you are" as much as possible until safety is ensured.

Nankai Trough Earthquake Information"Information related to a Nankai Trough earthquake" will be announced when the possibility of an earthquake
increases in the Nankai Trough.
※ A sudden Nankai Trough earthquake may occur without any warning and before any information is released.
Announced

information

withkeywords

chōsachūNankai Trough Earthquake
Provisional Information(“Under investigation (調査中 )”, “massive earthquake warning
kyodai j i s h i n k e i k a i

k y o d a i j i s h i n ō ch ū i(巨大地震警戒)”, “massive earthquake caution (巨大地震注意)”,c h ō s a shūryō“Survey completed (調査終了)”) to facilitate disaster prevention
measures

Nankai Troughearthquake-related commentary
information

Used when announcing changes based on survey results, orwhen announcing the survey results at the regular meeting of the"Evaluation Study Group on Earthquakes along the Nankai
Trough"When disaster information is announced, please take the following
disaster prevention measures.
《Voluntary evacuation if individual circumstances warrant it》
・Those requiring special care who may not have evacuated in time after the earthquake
・Residents of areas where evacuation was not possible after the earthquake

etc.

《Reaffirming daily earthquake preparations》《Disaster prevention to be safe as possible》

・ Confirmation of evacuation site / evacuation route・ How to confirm the safety of family
・ Confirmation of furniture fixtures
・ Confirmation of emergency listings

・ Do not put anything in high places
・ Make your living space as safe as possible
・ Prepare for immediate evacuation (emergency
practice, etc.)
・ Keep away from dangerous areas as much as
etc.
possibleetc.

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Understanding earthquakes
Q

How much will Okazaki City shake if a huge Nankai Trough earthquake
occurs?

[2] In case of emergency <11>-5

Okazaki City Life Guide Book 2022 <English>

A

Q
A

In Aichi Prefecture, earthquake damage is predicted from the "largest model of past earthquakes" and the"maximum theoretical model". According to both, the maximum seismic intensity in Okazaki City is 7. In
addition, since the maximum seismic intensity of the "Tokai Earthquake" and "Nankai Megathrust
Earthquake" has been set to about 6 or higher in the city area, the entire city is designated an "Earthquake
disaster prevention measures strengthening area related to the Tokai Earthquake" and a "Nankai TroughEarthquake Disaster Prevention Measures Promotion Area".

Largest model of past earthquakes

Theoretical maximum assumedmodel

Serves as the "axis" for advising earthquake andtsunami countermeasures by using five of theearthquakes and tsunamis that have repeatedly
occurred in the Nankai Trough in the past as
references for building its hypothesis.

Assumes all possibilities, including the once in a
thousand years, or even less frequently
occurring, largest class of earthquakes andtsunamis, from the perspective of "protecting
lives,"

Please tell me the damage estimate within Okazaki city
According to the survey results released by the Prefecture Disaster Prevention Council Earthquake
Subcommittee in May 2014, when a large Nankai Trough earthquake occurs, most of the city area has aseismic intensity of 5 or higher in the theoretical maximum assumption model, and has a maximum number ofvictims (deaths) of about 700, with the number of completely destroyed or burnt buildings being about 16,000.
Although these are theoretical numbers, the damage should be greatly reduced by anticipating and preparing
for such a disaster on a regular basis.
A hazard map with damage estimates (seismic intensity prediction and liquefaction risk) is
published in the "Okazaki City Wagamachi Guide".
http://www2.wagmap.jp/okazakicity/

Seismic strength check sheet for homes (For wooden houses)* For non-wooden houses, please contact city hall.

Habitat Improvement Division

23-6709 FAX 23-7528□ Was constructed after June 1981 (Showa 56).
□ It is in an area that has never been hit by a major earthquake in the past.
□ No expansions. Alternatively, the building was only expanded by performing the necessary procedures such asbuilding confirmation.
□ There has been no damaged parts such as the eaves of the roof, the floor, and the pillars. Or, the damaged partwas repaired each time.
□ The plane of the building is basically rectangular.
□ There is no large open-space of 4m or more to a side.
□ There is an inner wall or an outer wall on the first floor just below the outer wall on the second floor. Or it is a
one-story building.
□ There are walls on all sides of the outer edge on the first floor.
□ The roof is made of relatively heavy roof tiles, but there are many walls on the first floor. Alternatively, the roof isa relatively light roofing material such as slate or thatched copper plate.
□ It is fixed to a reinforced concrete foundation.
If there 7 or fewer checks, have a seismic diagnosis specialist evaluate your home assoon as possible. If there are 8 or more checks, have them have a look just in case.

The City provides assistances for seismic diagnosis and retrofiting
Habitat Improvement Division 23-6709 FAX 23-7528
Free seismic diagnosis of wooden houses
In the case of a house using the traditional wooden frame construction method or traditional construction method,[2] In case of emergency <11>-6

Okazaki City Life Guide Book 2022 <English>

which was built before May 31, 1981, a free diagnosis by a seismic diagnostician (registered in Aichi prefecture) isavailable.

Seismic retrofitting subsidy for wooden houses
Subsidies of up to 1,000,000 yen can be received if retrofitting is performed based on the free seismic diagnosis
by the city or a seismic diagnosis conducted by the Prefectural Building and Housing Center.

※

For information on the subsidy system for setting up earthquake-resistant shelters and injury prevention beds aswell as the system for seismic diagnosis and retrofitting of non-wooden houses, please contact the Habitat
Improvement Division.

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・~ What to do during heavy rain? ~When evacuating

Also see the flood response guidebook from City Hall and branch offices.

When to evacuate?

Evacuation
information
・

Actions totakeAlert Level 3
The elderly evacuate

Alert Level 4
Everyone evacuates

Evacuation of the elderly,etc.

Instructions to evacuate

Evacuate early for elderly
people, people withdisabilities, infants, orothers who need time toevacuate.

・ Start evacuating to a safe
place
・ In situations where goingoutside could belife-threatening, move to asafer place in your home

Early evacuation:

Evacuate by Alert Level 4!

Alert level

Alert Level 5
Ensuring safety in an
emergency

・Life threatening –Get to safety
immediately!.

In principle be sure to evacuate by “Alert Level 4”

Evacuate before the risk of flooding or landslides increases.
Actively seek out information and evacuate when the opportunity arises.
Evacuation
Shelter

Friend or
relative’s
home

For example, in such a case…
◎ Evacuation
Shelter

Disaster-type (earthquake,flood, heavy rainfall, etc.) istaken into account when
deciding
toopen
anevacuation
shelter.
Allshelters are not always
available.

◎ Somewhere likea relative or
friend’s placeoutside of thecity might besafer.

About flooding assumptions
Okazaki City Flood Damage Guidebook
It summarizes the characteristics of flood damage in each area of the city and what kind of[2] In case of emergency <11>-7

After being told toevacuate, try to do so
on foot.
Avoid low elevation
roads.
Do not attempt topass through flooded
roads.

Okazaki City Life Guide Book 2022 <English>measures should be taken in the event of a flood.
This guidebook contains three maps, "Awareness Map", "Deep flooding Map", and "Escape Map", and you canlearn about flood damage using each map.

About Landslide disaster areas
Okazaki City Disaster Prevention Guidebook
A guidebook published by Okazaki City, which summarizes the damage that could be caused by aNankai Megathrust Earthquake, knowledge of sediment-related disaster risk areas, disasterprevention and mitigation, and evacuation tips.

These are distributed at the City Hall Municipal Information Corner (West Building 1st floor), Disaster
Prevention Division (East Building 2nd floor), and each branch office, and can also be viewed on the city
homepage.

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What is the support system for people evacuating?
In Okazaki, if they consent to have some personal information disclosed to local residents, those who may havedifficulty escaping by themselves in the event of a large-scale disaster can be added to a register. The purpose ofthis register is to create a system that allows monitoring on a regular basis allowing those who need it to live in a
familiar area with peace of mind and receive support in the event of a disaster.
“Anshin Mimamori” key chains are given to those who register.

Regular Evacuation

Application

Evacuation Support

Evacuation
Assistance
Mutual Support
Okazaki City

Community
Distribution of Registrant List

Application is required to register as a person requiring support.
Please contact the following for details.
Persons requiring evacuation support① People living alone who are 65 or older② Households with only people 65 or older③ Those living at home requiring nursing careinsurance 3 or above④ Those living at home with first-category physicaldisabilities, or first-category intellectual disabilities⑤ Persons with mental disabilities and patients withintractable diseases* in need of support
Retired soldiers with a War Injury or Sickness certificate,
those with general inquiries about the system
Those who fall under ① to ⑤ are eligible.

[2] In case of emergency <11>-8

Contact
Senior Citizens' Welfare
Division
Nursing Care Insurance
Division

TEL

FAX

23-6147
23-6520
23-6683

Disability Welfare Division

23-6113Disability Welfare Division

23-6180

Community Welfare Division23-6851

25-7650

23-6515

Okazaki City Life Guide Book 2022 <English>※

For specific pediatric chronic illnesses, please contact the Health Promotion Division of the Public HealthCenter ( 23-6069, FAX 23-5071).

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Things to remember just before and after a disaster!
Check here for emergency information in the event of a disaster!
If there is a risk of a natural disaster, or in the event of a disaster, first get information from TV and radio news.
Battery-powered radios and, if rechargeable, mobile 1seg TVs are also useful in the event of a power outage. Mobile
phones are also used for emergency e-mail dispatches, so it is a good idea to prepare spare batteries and chargers
on a regular basis so that you can obtain emergency information in any situation.

mics Network CATV

Emergency broadcast of disaster prevention radio by

Channel Okazaki"FM Okazaki"

Channel 12 or Channel 121

76.3MHZ

Broadcast of emergency news emails to mobile phones

Okazaki disaster prevention emergency email"Bōsai-kun"

NTT DoCoMo "Area Mail"
au / SoftBank "Emergency Bulletin Mail"*Pre-registration is unnecessary. Monthly usage and communication
fees are freeYahoo! Disaster Prevention
Bulletin (App)https://emg.yahoo.co.jp/

b ou s a i

Search the City Homepage “岡崎 防災(Okazaki Harm Prevention)” for information.

版
Android版
iPhoneokazakiDisaster prevention
emergency email"Bōsai-kun"

http://www.city.okazaki.lg.jp*You can get various information about disasters such as "rainfall
in the city", "river water level", "earthquake seismic intensity", and"evacuation centers".

Sirens, public information vehicles, etc.

Earthquake Early Warning

Other Services

Is intended to notify areas with strong(intensity 4 or higher) tremors in theevent of an earthquake with anestimated maximum intensity 5 orabove. After receiving the bulletin, do
not panic but ensure your safety inaccordance with the situation.

Disaster information is also disseminated via the City’s official Line,
Twitter and Facebook accounts as well as telephone and fax services.
Register via the city website or contact the Disaster Prevention
Division.

https://okazaki-bousai-portal.transmod.jp/sonae/73
Disaster Prevention Division

Evacuation supplies / household stockpile
Stockpile food and water for at least 3 days, but preferably 7 days.

[2] In case of emergency <11>-9

23-6712 FAX 23-6618

Okazaki City Life Guide Book 2022 <English>

Food related

Daily necessities□ Water (As a guide, 3L per person per day)□ Portable stove□ Portable toilet□ Pots and water bottles□ Rope□ Portable radio□ Hard biscuits, crackers, canned food

□ Disposable heat pack □ Writing utensils□ Knife, can opener□ Spare batteries□ Plastic wrap

□ Packed food□ Flashlight□ Matches/lighter□ Portable tableware□ Glasses□ Sanitary items□ Powdered/liquid milk, baby bottle□ Tissues□ Large trash bags

□ Dental hygiene kit□ Toiletries(if you have a baby)□ Mobile battery/charger

Safety Measures

Valuables□ Medical supplies☐ Thick soled shoes□ Cash□ Reserve medicine☐ Work gloves□ Bankbooks, passbooks, etc.

□ Hat

☐ Dust mask

□ Inkan (personal seal)□ Helmet□ Emergency contact form and proof of identity

Clothing

Extra (Infection countermeasures)□ Clothing/Underwear ☐ Rain gear

□ Masks ☐ Hand sanitizer□ Sleeping bag☐ Towel/Blanket☐ Soap/hand soap

☐ Wet tissues☐ Thermometer

Note: As a general rule, food, drinking water, daily necessities, etc. are not provided to voluntary evacuees, so
people must prepare their own.
Tips for smart stockpiling
Pay attention to the expiry date of your stockpiles goods. In addition to checking once a year on Disaster
Prevention Day (Sept 1), we also recommend the "rolling stock" method, in which you keep a large amount of
the things that you usually use and replenish them when you use them in chronological order. Stockpile juices
to supplement the lack of vegetables and favorite foods to relieve anxiety and stress.

Do not forget the emergency messaging service number "171"!
In the event of a major disaster that makes it difficult to connect by phone, an "emergency messaging service" will
be set up. This is a special telephone service that acts as a "voice message board" for confirming safety information.
You can record and play messages with people in the disaster area and other areas. You can try it on the following
days, so please practice it in case of emergency.
・ 1st and 15th of every month, January 1st-3rd, Disaster Prevention Week (August 30th-September 5th), Disaster
Prevention and Volunteer Week (January 15th-21st.)・ "Disaster broadband message (web171)" that allows you to register and view message information (text, voice,image) using the Internet is also provided.
・ For mobile phones, each company provides a "disaster message board" that posts safety information as text.

[2] In case of emergency <11>-10

Okazaki City Life Guide Book 2022 <English>

1
After dialing 1 7
please follow the guidance.
Emergency contact information
Information TypeCity countermeasuresdamage report

Contact Information
andDisaster Response Headquarters

Fire / ambulance

Okazaki City Fire Department

Accident / incident

Okazaki Police Station

Informationoninstitutions
Power outage
Gas leak, etc.
Phone malfunction

medicalPhone Number
23-6777
Fire / ambulance 119
Other
21-5151
Emergency
110
Other58-0110

Aichi Emergency Medical Information Center(Okazaki area)
Chubu Electric Power Grid Co., Ltd.
Toho Gas Co., Ltd.
Nippon Telegraph and Telephone West Co.

21-11330120-988-091
052-872-9238
113

List of Disaster Relief Systems
Disaster Relief System

Issuance of disaster certificates

Consultation on dirty tap water

Relevant Department
Division

TEL

Citizens’ Affairs Division23-6528(Earthquake/wind & flood damage)City Fire Service
21-9769
Headquarters(Fire)
Waterworks Construction
52-1510
Division

Locationst

1 floor, East Building, Counter 1
Fire Service Main Stations(Naka, Higashi, Nishi)
Waterworks & Sewerage
Bureau Resource OfficeConsultation on disinfection methods

Health & Hygiene Division

23-6187

2nd floor, Okazaki Genkikan

Collection and disposal of disaster waste

Industrial Waste Management
Division

23-7412

5th floor, Welfare Hall
(Fukushi Kaikan)

Community Welfare Division

23-6145

1st floor, East Building,Counter 15

Commerce, Industry & Labour
Affairs Division

23-6214

Basement 1F, East Building

Property Tax Division23-6095

3rd floor, East Building

Local Resident Tax Division23-6082

3rd floor, East Building

Provision of disaster relief payments
distribution of Japanese Red Cross disaster
relief supplies
Financing for business equipment funds,
operating capital, etc.
Assessment of property damages, etc.
Reduction of property taxes.
Reduction of municipal and prefectural taxes
Reduction of National Health Insurance
Premiums
Deferment of payments of National Health
Insurance Premiums
Exemption from National Health Insurance
Premiums
Medical Insurance Premium reductions for those
aged 75 or overReduction of long-term care insurance premiums
Reduction in self-pay portion of nursing-care fees
Reduction in self-pay portion of welfare services
for persons with disabilities
Volunteer support request※When a disaster volunteer support center has
been established
Other disaster-prevention related matters23-6167
National Pension & Health
Insurance Division23-6843

1st floor, East Building,Counter 1023-6431
Medical Subsidies Office23-6859
23-6841

Nursing Care Insurance Division

23-6647

Disability Welfare Division23-6853

1st floor, East Building,Counter 11
1st floor, Welfare Hall
(Fukushi Kaikan), Counter 19
1st floor, Welfare Hall
(Fukushi Kaikan), Counter 17

Social Welfare Council

47-8452

1st floor, Social Welfare Center(Miai-chō)Disaster Prevention Division23-6533

2nd floor, East Building※ The various reductions and exemptions cannot be applied unless the damage exceeds a certain amount. Pleaseconfirm with the relevant division.

[2] In case of emergency <11>-11