THE STATE OF OBSERVABILITY IN PUBLIC SECTOR ORGANIZATIONS

To support digital-first citizens,
the public sector must overcome
cloud complexity

Citizens increasingly expect digital services
to work flawlessly, 24/7. To meet these
expectations, multicloud environments
and agile delivery practices are critical —but they also make managing and securing
technology stacks more difficult.
We surveyed 130 global CIOs and senior
IT leaders within large public sector
organizations to gain insights into theirdigital transformations.

Complexity is a growing challenge

1297%

The number of different platformsof public sector organizations sayand services spanning the average

the complexity of their technology stackmulticloud environment.

has increased in the past 12 months,
and 55% say it will continue to increase.

Continued reliance on fragmented
monitoring tools and manual
analytics adds to the challenge

11

The average number of different observability
or monitoring tools public sector organizations
use to manage applications, infrastructure,and user experience.

85%of public sector technology leaders say thenumber of tools, platforms, and applications
they rely on augments multicloud complexity.

Kubernetes has become the platform of choice
Its scalability and efficiency are perfect for the cloud-native world,
but it adds to the challenge of maintaining cloud visibility.

75%

of technology leaders say it’s more difficult to maintainvisibility into a dynamic Kubernetes architecture comparedwith traditional technology stacks.

Cloud-native technology stacks create more data
than teams can keep up withITOps and security teams struggle with the data firehose, instead of working to drive
more automation and make smarter decisions.

87%

84%

80%

of public sector technology

say the costs of storingof these organizations areleaders say cloud-native

and analyzing logs are

currently using or planningtechnology stacks produce

soaring and outweighto adopt a unified platform

an explosion of data thatthe benefits they provide.

for observability

is beyond humans’ ability

and security data within

to manage.

the next 12 months.

Public sector organizations are increasingly
turning to advanced AI, analytics, and automation
These capabilities can help overcome complexity. But most public sector organizations
have seen limited value so far.

82%

98%

78%of organizations have already adopted AIOps to reduce
their multicloud complexity, and a further 12% plan
to adopt it in the next 12 months.

of technology leaders say probabilistic machine learning
approaches have limited the value that AIOps tools deliver
due to the manual effort teams need to invest.

of technology leaders say the maturity of AI, analytics,
and automation capabilities will play a more important rolein how they choose vendors and partners.

Ready to learn more?
Read the full report to learn more insights from public sector and government IT leaders

Read the report

Dynatrace can help you overcome multicloud complexity with an end-to-end
observability and application security platform that uses hypermodal AI to drive
smarter decisions and more efficient workflows. Learn how..

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability andcontinuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at enormous
scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless
digital experiences. That’s why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.
Curious to see how you can simplify your cloud and maximize the impact of your digital teams? Let us show you. Sign up for a free 15-day
Dynatrace trial.
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