ITIL® 4 Strategic Leader
Digital and IT Strategy (DITS)
Candidate Syllabus
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August2020

PUBLICITIL 4 Strategic Leader

Contents
1

INTRODUCTION

3

2

ITIL 4 DIGITAL AND IT STRATEGY SYLLABUS

43CASE STUDY ASSESSMENT

8

3.1 Case study overview

8

3.2 Case study syllabus

9

4

11

MCQ ASSESSMENT

4.1 Exam overview

11

4.2 MCQ exam syllabus

12

5

16

ITIL 4 DIGITAL AND IT STRATEGY EXAMINATION DESIGN

5.1 Examination Administration

16

5.2 Question Types

16

5.3 Scoring

17

5.4 Weightings by BLOOM’S Level

17

5.5 Weightings by Learning Outcome

17

6

18

CERTIFICATION

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ITIL 4 Strategic Leader

1

PUBLIC

Introduction

The purpose of this document is to outline: the learning outcomes of the ITIL 4 Digital and IT Strategy (DITS) qualification and the assessment criteriathat a candidate is expected to meet for each learning outcome (with reference to the ITIL 4 Digital and
IT Strategy publication and the ITIL 4 Practice Guidance) the examination design, in terms of question types to be used, exam duration, and administrative
considerations

 the weightings (number of questions) for each learning outcome, assessment criteria and ‘Bloom’s level’(level of cognitive processing required to answer the question/task, according to Bloom’s (revised)taxonomy).
The target audience for this document is:
Candidates taking the Digital and IT Strategy qualification.

This module focuses on the importance and challenges of creating an appropriate digital strategy to enable thesuccess of businesses and how it can (and should) be integrated to the IT strategy and aligned with the wider
organization’s goals. It explores the use of ITIL framework to support organizations in their digitaltransformation journey by providing a structured and flexible approach for addressing service management
challenges and utilizing the potential of modern technology to get the most value from digital technology. It also
adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to the very strategiclevel among companies and business leaders.

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ITIL 4 Strategic Leader

4

ITIL 4 Digital and IT Strategy Syllabus

The table below specifies the learning outcomes of the ITIL 4 Digital and IT Strategy qualification, and theassessment criteria used to assess a candidate’s achievement of these learning outcomes, subsequent to acourse of study.
There are two forms of assessment in this qualification; the practical case study assignments, and the MCQ(multiple choice question) exam. More information can be found in sections 3 and 4 of this document regarding
the different forms of assessment.

Learning Outcome

Assessment CriteriaBL

1. Demonstrate the

1.1 Relate the ITIL guiding principles to all aspects of Digital and IT Strategy: (2.10.4)BL4

use of the ITILa) Focus on value

guiding principlesb) Start where you are

in Digital and ITc) Progress iteratively with feedback

Strategy decisionsd) Collaborate and promote visibility

and activitiese) Think and work holisticallyf) Keep it simple and practicalg) Optimize and automate

2. Understand how

2.1. Understand the following concepts:

to leverage digitala) Digital Technology (2.1, 2.1.1, 2.1.2, 2.1.3)

strategy to react tob) Digital Business (2.3)

digital disruptionc) Digital Organization (2.2)BL2d) Digitization (2.4)e) Digital Transformation (2.5)
2.2 Understand the following concepts:

BL2a) Business strategy and business models (2.7.1, 2.8.1)b) Digital and IT Strategy (2.7.2, 2.7.3)c) Products (2.6)d) Services (2.6)
2.3 Know how to explain the relationship between Digital and IT Strategy and thecomponents of the ITIL SVS. (2.10 (excluding 2.10.4), strategy management
practice 2.1 & 2.4 including all subsections)

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Learning Outcome

Assessment CriteriaBL

3. Understand the

3.1 Explain environmental analysis in terms of:BL3

relationshipa) External analysis: PESTLE (4.1, 4.1.1, 4.1.3, 4.1.4)

between theb) Internal analysis: The four dimensions of service management (4.1, 4.1.2, 4.1.3,

concepts of Digital

4.1.4)and IT Strategy,
the service value
system and theservice value
chain, and explain
how to utilize themto create value
4. Understand how
an organization
uses Digital and IT
Strategy to remain
viable inenvironments
disrupted by digitaltechnology

4.1 Know how to show how an organization’s viability is related to how agile, resilient,BL3lean, continuous and co-creational it is (8.1.2, 8.1.2.2)
4.2 Know how to analyse the VUCA factors and address them in a Digital and IT

BL4Strategy (8.1 including subsections)
4.3 Explain and compare three levels of digital disruption:

BL3a) Ecosystem (3.1, 3.1.1)b) Industry/market (3.1, 3.1.2, 3.1.3)c) Organizational (3.1, 3.1.4)
4.4 Show how an organization’s position in a particular market or industry is

BL3

influenced by the following factors:a) Achieving customer/market relevance (3.2, 3.2.1, 3.2.4)b) Achieving operational excellence (3.2, 3.2.2, 3.2.4)c) Internal and external focus (3.2, 3.2.3, 3.2.4)d) Balanced approach (3.2, 3.2.4)
4.5 Use a digital positioning tool to determine the appropriate position for a digitalorganization (3.3 including subsections)

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Learning Outcome

Assessment CriteriaBL

5. Understand

5.1 Know how to apply the following approaches to achieve customer/market

BL3

strategic

relevance:

approaches madea) Customer journeys (5.2.1, 5.2.1.1)

possible by digitalb) Omnichannel delivery and support (5.2.1, 5.2.1.2)

and informationc) Context-sensitive delivery and support (5.2.1, 5.2.1.3)

technology tod) Customer analytics (5.2.1, 5.2.1.4)

achievee) Customer feedback and 360° approaches (5.2.1, 5.2.1.5, 5.2.1.6)

customer/market
relevance andoperational
excellence

5.2 Know how to achieve operational excellence in the four dimensions of service

BL3

management (5.2.2 including subsections)
5.3 Understand the financial aspects of Digital and IT Strategy in terms of theBL3following:a) Financial policies (5.1.3, 5.1.3.3, portfolio management practice 2.1 & 2.4 andservice financial management practice 2.1 & 2.4, including subsections for all)b) Portfolio optimization (5.1.3, 5.3.1, portfolio management practice 2.1 & 2.4
and service financial management practice 2.1 & 2.4, including subsections forall)c) Funding projects, products and services (5.1.3, 5.1.3.1, portfolio management
practice 2.1 & 2.4 and service financial management practice 2.1 & 2.4,
including subsections for all)d) Balancing the cost of innovation and operation (5.1.3, 5.1.3.2, portfolio
management practice 2.1 & 2.4 and service financial management practice 2.1& 2.4, including subsections for all)e) Charging models (5.1.3, 5.1.3.4, portfolio management practice 2.1 & 2.4 andservice financial management practice 2.1 & 2.4, including subsections for all)
5.4 Assess strategic approaches for digital organizations (5.2 including subsections)

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Learning Outcome

Assessment CriteriaBL

6. Understand the

6.1 Explain the concept of risk management in the context of a digital organization

BL2

risks and(11.1, 11.2, 11.3 including subsections for all, risk management practice 2.1 & 2.4

opportunities ofincluding all subsections)

Digital and IT
Strategy

6.2 In the context of Digital and IT Strategy, explain how to:BL2a) Identify risk (11.5 including subsections)b) Assess risk (11.7, 11.8 including subsections for all)
6.3 Know how to explain the concept of risk posture and show how to determine an

BL3

acceptable balance between opportunity and risk (11.10, 11.11, 11.12 including
subsections for all)
6.4 Explain the concept of innovation, including its key elements and techniques (10.1,

BL2

10.2, 10.3, 10.5, 10.6, 10.10 including subsections for all)
6.5 Know how to apply techniques to develop and maintain a culture of innovation

BL3(10.5, 10.8, 10.9 including subsections for all)
7. Understand thesteps andtechniques
involved in defining
and advocating for
a Digital and IT
Strategy
8. Understand how

7.1 Know how to use a digital readiness assessment to perform a gap analysis between
an organization’s current and desired positions (4.3 including subsections)
7.2 Explain how to define and communicate a vision and a strategy (3.4, 5.1.1, 5.1.2

BL2

including subsections for all)
7.3 Know how to use business cases to advocate for a Digital and IT Strategy (5.3.2,

BL3

5.3.3, 5.3.4 including subsections for all)
8.1 Know how to define operating models for digital organizations (2.9, 12.2,

to implement aarchitecture management practice 2.1 & 2.4, and workforce and talent

Digital and IT

management practice 2.1 & 2.4, including subsections for all)Strategy

BL3

8.2 Explain the major skills required of leaders in a digital organization (6.2 (excluding

BL3

BL2

6.2.1), 9 including subsections)
8.3 Apply the following approaches to strategy coordination and implementation:

BL4a) Large-scale transformation (6.1, 6.2.1, 6.1.1)b) Incremental transformation (6.1, 6.2.1, 6.1.2)c) Mergers and acquisitions (6.1, 6.2.1, 6.1.3)d) Individual changes (6.1, 6.2.1, 6.1.4)
8.4 Explain approaches to POMs (parallel operating models) (8.2 including subsections)

BL2

8.5 Explain how to assess success of a Digital and IT Strategy (7.1, 7.2, 7.3, 7.4

BL2

including subsections for all, measurement and reporting practice 2.1 & 2.4
including all subsections)
8.6 Explain the typical activities of a digital transformation programme (6.3.4
including subsections)
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3

ITIL 4 Strategic Leader

Case study assessment

The case study has been created for the practical assignments of the ITIL 4 Leader: Digital and IT Strategy
course.
It describes three fictional companies; any resemblance to real companies is unintentional.
Participants of the course are expected to work on the practical assignments in small groups, or individually, if
they are undertaking a self-paced online course.
Practical assignments are assessed by the trainer(s) of the course.

3.1 CASE STUDY OVERVIEW
Materials
allowedAny

This is an ‘open book’ assessment. Any available materials are allowed to
be used during the assignments, including the ITIL 4: Digital and IT Strategy
publication and the ITIL Practices Guidance documentation.

Exam duration

Variable

Duration:• Three assignments of 60 minutes, one assignment of 90 minutes in thegroup work format, or• Four individual written assignments of 60 minutes each in individual
format.

Number ofmarks

40 marks

Number of assignments: 4
Number of assessment criteria: 5
Marks: Each assessment criterion is worth 8 marks. There are 40 marks
available.
There is no negative marking.

Pass mark30 marks

75% or higher – a raw score of 30 marks or above.

Level ofthinking

Bloom’s level 4

For Bloom’s 4 questions, candidates need to analyse the information
provided and make a judgement on whether a course of action is effective
and appropriate.

Question types

Assignment

All four assignments are based on a case study which describes threecompanies engaged in service relationship. All assignments address two
assessment criteria (ACs). There is one dedicated AC that all theassignments are focused on, which is AC 1.1 ‘Relate the ITIL guiding
principles to all aspects of Digital and IT Strategy’.

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3.2 CASE STUDY SYLLABUS
The learning outcomes and assessment criteria that relate to the case study are in the table below.
Learning Outcome

Assessment CriteriaBL

1. Demonstrate the use

1.1 Relate the ITIL guiding principles to all aspects of Digital and IT Strategy:BL4of the ITIL guiding(2.10.4)

principles in Digital anda) Focus on value

IT Strategy decisionsb) Start where you areand activitiesc) Progress iteratively with feedbackd) Collaborate and promote visibilitye) Think and work holisticallyf) Keep it simple and practicalg) Optimize and automate

4. Understand how anorganization uses Digitaland IT Strategy toremain viable inenvironments disrupted

4.2 Know how to analyse the VUCA factors and address them in a Digital and IT

BL4Strategy (8.1 including subsections)
4.5 Use a digital positioning tool to determine the appropriate position for aBL4digital organization (3.3 including subsections)by digital technology
5. Understand strategic
approaches made5.4 Assess strategic approaches for digital organizations (5.2 including

BL4

subsections)

possible by digital andinformation technology
to achievecustomer/market
relevance andoperational excellence
8. Understand how to

8.3 Apply the following approaches to strategy coordination and implementation:

implement a Digital anda) Large-scale transformation (6.1, 6.2.1, 6.1.1)

IT Strategyb) Incremental transformation (6.1, 6.2.1, 6.1.2)c) Mergers and acquisitions (6.1, 6.2.1, 6.1.3)d) Individual changes (6.1, 6.2.1, 6.1.4)

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There are four assignments which cover five of the syllabus’ assessment criteria, as described in the tablebelow.
Assessment criterion 1.1 is ‘relate the ITIL guiding principles to all aspects of Digital and IT Strategy’ a task thatis included in all four assignments.
Assessment criteria

Assignments

1.1 Relate the ITIL guiding principles to all aspects of Digital and IT Strategy

All

4.5 Use a digital positioning tool to determine the appropriate position for a digital organization

1

5.4 Apply strategic approaches for digital organizations2

4.2 Apply Digital and IT Strategy in managing VUCA environments

3

8.3 Apply the approaches to strategy coordination and implementation

4

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4

ITIL 4 Strategic Leader

MCQ assessment

The MCQ exam consists of 30 questions, each of which has four answer options. For each question, one option iscorrect and the other three are incorrect.

4.1 EXAM OVERVIEW
Materials
allowed

None

This is a ‘closed book’ exam. The ITIL 4: Digital and IT Strategy publicationand the ITIL Practices Guidance documentation should be used for study,
but are NOT permitted to be used in the exam.

Exam duration

60 minutes

Candidates taking the exam in a language that is not their native or working
language are allowed 25% extra time, i.e. 75 minutes in total.

Number ofmarks

30 marks

There are 30 questions, each worth 1 mark. There is no negative marking.

Pass mark21 marks

Candidates need to get 21 questions correct (70%) to pass the exam.

Level ofthinking

Bloom’s levels 2&3“Bloom’s level” describes the type of thinking needed to answer thequestion. For Bloom’s 2 questions, candidates need to show understandingof the concepts, methods and principles of DITS. For Bloom’s 3 questions,candidates need to demonstrate application of these concepts, methods
and principles of DITS, as well as information from the related practices

Question types

Standard classic, The questions are all ‘multiple choice’.
Negative, & List
For the ‘standard classic’ questions, candidates have a question and fouranswer options.
‘Negative’ questions are ‘standard’ question in which the stem is negatively
worded.
For the ‘list’ questions, there is a list of four statements and candidates
have to select two correct statements from the list.

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4.2 MCQ EXAM SYLLABUS
The learning outcomes and assessment criteria that relate to the case study are in the table below.
Learning Outcome

Assessment Criteria

BL

No.
marks

2. Understand how

2.1. Understand the following concepts:

to leverage digitala) Digital Technology (2.1, 2.1.1, 2.1.2, 2.1.3)

strategy to react tob) Digital Business (2.3)

digital disruptionc) Digital Organization (2.2)

BL2

2

BL2

2

BL3

2

BL3

1

d) Digitization (2.4)e) Digital Transformation (2.5)
2.2 Understand the following concepts:a) Business strategy and business models (2.7.1, 2.8.1)b) Digital and IT Strategy (2.7.2, 2.7.3)c) Products (2.6)d) Services (2.6)
2.3 Know how to explain the relationship between Digital and IT Strategy andthe components of the ITIL SVS. (2.10 (excluding 2.10.4), strategy
management practice 2.1 & 2.4 including all subsections)
3. Understand the

3.1 Explain environmental analysis in terms of:relationshipa) External analysis: PESTLE (4.1, 4.1.1, 4.1.3, 4.1.4)

between theb) Internal analysis: The four dimensions of service management (4.1,

concepts of Digital

4.1.2, 4.1.3, 4.1.4)

and IT Strategy,
the service value
system and theservice value
chain, and explain
how to utilize themto create value

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Learning Outcome

ITIL 4 Strategic Leader

Assessment Criteria

BL

13
No.
marks

4. Understand how
an organization
uses Digital and IT
Strategy to remain
viable inenvironments
disrupted by digitaltechnology

4.1 Know how to show how an organization’s viability is related to how agile,

BL3

1

BL3

1

BL3

2

resilient, lean, continuous and co-creational it is (8.1.2, 8.1.2.2)
4.3 Explain and compare three levels of digital disruption:a) Ecosystem (3.1, 3.1.1)b) Industry/market (3.1, 3.1.2, 3.1.3)c) Organizational (3.1, 3.1.4)
4.4 Show how an organization’s position in a particular market or industry is
influenced by the following factors:a) Achieving customer/market relevance (3.2, 3.2.1, 3.2.4)b) Achieving operational excellence (3.2, 3.2.2, 3.2.4)c) Internal and external focus (3.2, 3.2.3, 3.2.4)d) Balanced approach (3.2, 3.2.4)

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Learning Outcome

ITIL 4 Strategic Leader

Assessment Criteria

BL

14
No.
marks

5. Understand

5.1 Know how to apply the following approaches to achieve customer/market

strategic

relevance:

approaches madea) Customer journeys (5.2.1, 5.2.1.1)

possible by digitalb) Omnichannel delivery and support (5.2.1, 5.2.1.2)

and informationc) Context-sensitive delivery and support (5.2.1, 5.2.1.3)

technology tod) Customer analytics (5.2.1, 5.2.1.4)

achievee) Customer feedback and 360° approaches (5.2.1, 5.2.1.5, 5.2.1.6)

customer/market
relevance andoperational
excellence

5.2 Know how to achieve operational excellence in the four dimensions of

BL3

2

BL3

2

BL3

2

service management (5.2.2 including subsections)
5.3 Understand the financial aspects of Digital and IT Strategy in terms of thefollowing:a) Financial policies (5.1.3, 5.1.3.3, portfolio management practice 2.1 &2.4 and service financial management practice 2.1 & 2.4, including
subsections for all)b) Portfolio optimization (5.1.3, 5.3.1, portfolio management practice 2.1& 2.4 and service financial management practice 2.1 & 2.4, including
subsections for all)c) Funding projects, products and services (5.1.3, 5.1.3.1, portfolio
management practice 2.1 & 2.4 and service financial management
practice 2.1 & 2.4, including subsections for all)d) Balancing the cost of innovation and operation (5.1.3, 5.1.3.2, portfolio
management practice 2.1 & 2.4 and service financial management
practice 2.1 & 2.4, including subsections for all)e) Charging models (5.1.3, 5.1.3.4, portfolio management practice 2.1 &2.4 and service financial management practice 2.1 & 2.4, including
subsections for all)

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Learning Outcome

ITIL 4 Strategic Leader

Assessment Criteria

BL

15
No.
marks

6. Understand the

6.1 Explain the concept of risk management in the context of a digitalrisks andorganization (11.1, 11.2, 11.3 including subsections for all, risk

opportunities ofmanagement practice 2.1 & 2.4 including all subsections)

Digital and IT
Strategy

6.2 In the context of Digital and IT Strategy, explain how to:

BL2

1

BL2

1

BL3

1

BL2

1

BL3

1

BL3

1

BL2

1

BL3

1

BL3

1

BL2

1

BL2

1

BL2

1

BL2

1

a) Identify risk (11.5 including subsections)b) Assess risk (11.7, 11.8 including subsections for all)
6.3 Know how to explain the concept of risk posture and show how todetermine an acceptable balance between opportunity and risk (11.10,
11.11, 11.12 including subsections for all)
6.4 Explain the concept of innovation, including its key elements andtechniques (10.1, 10.2, 10.3, 10.5, 10.6, 10.10 including subsections forall)
6.5 Know how to apply techniques to develop and maintain a culture ofinnovation (10.5, 10.8, 10.9 including subsections for all)

7. Understand the

7.1 Know how to use a digital readiness assessment to perform a gap analysis

steps andbetween an organization’s current and desired positions (4.3 including

techniques

subsections)involved in defining
and advocating for
a Digital and IT
Strategy

7.2 Explain how to define and communicate a vision and a strategy (3.4, 5.1.1,
5.1.2 including subsections for all)
7.3 Know how to use business cases to advocate for a Digital and IT Strategy(5.3.2, 5.3.3, 5.3.4 including subsections for all)

8. Understand how

8.1 Know how to define operating models for digital organizations (2.9, 12.2,

to implement aarchitecture management practice 2.1 & 2.4, and workforce and talent

Digital and IT

management practice 2.1 & 2.4, including subsections for all)Strategy

8.2 Explain the major skills required of leaders in a digital organization (6.2
(excluding 6.2.1), 9 including subsections)
8.4 Explain approaches to POMs (parallel operating models) (8.2 including
subsections)
8.5 Explain how to assess success of a Digital and IT Strategy (7.1, 7.2, 7.3, 7.4
including subsections for all, measurement and reporting practice 2.1 &2.4 including all subsections)
8.6 Explain the typical activities of a digital transformation programme (6.3.4
including subsections)

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5

ITIL 4 Strategic Leader

ITIL 4 Digital and IT Strategy Examination Design

5.1 EXAMINATION ADMINISTRATION
Duration: 60 minutes
NOTE: Candidates taking the exam in a language that is not their native or working language may be awarded
25% extra time, i.e. 75 minutes in total.
Materials permitted: This is a ‘closed book’ examination. No materials other than the examination materials are
permitted.
Prerequisites: The candidate must have passed the ITIL 4 Foundation examination. In addition, the candidate
must have attended an accredited training course for this module (the recommended duration for this training is
18 hours including the examination). This includes 4.5 to 5 hours of group work on the practical assignments or 4hours of individual online assignments.

5.2 QUESTION TYPESAll 30 questions are Objective Test Questions (OTQs), which present four options from which one option is
selected. Distractors (wrong answers) are options that candidates with incomplete knowledge or skill would be
likely to choose. These are generally plausible responses relating to the syllabus area being examined. Question
styles used within this type are: ‘standard’, ‘list’ (2 correct items), and, exceptionally, ‘negative’ standard OTQ.
Example ‘standard’ OTQ:NOTE: Two of the list items are correct. List style

Which is a source of best practice?

questions are never negative.

a) Q

Example ‘negative’ standard OTQ:b) P

Which is NOT a defined area of value?

c) R
d) S
Example ‘list’ OTQ:

a)
b)
c)
d)

Q
P
R
S

Which statement about service asset andconfiguration management is CORRECT?
1. It does Q
2. It does P
3. It does R

NOTE: Negative questions are only used as an
exception, where part of the learning outcome is toknow that something is not done or should notoccur.

4. It does Sa) 1 and 2b) 2 and 3c) 3 and 4d) 1 and 4

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PUBLICITIL 4 Strategic Leader

5.3 SCORING
Number of questions: 30
Marks: Each question is worth 1 mark. There are 30 marks available.
There is no negative marking.
Pass mark: 70% or higher – a raw score of 21 marks or above

5.4 WEIGHTINGS BY BLOOM’S LEVEL
There are 12 questions at Bloom’s Level 2 = 40%
There are 18 questions at Bloom’s Level 3 = 60%

5.5 WEIGHTINGS BY LEARNING OUTCOME
These weightings are for the MCQ exam only.

Learning Outcome

No.OTQs

Approx. weighting

1. Demonstrate the use of the ITIL guiding principles in Digital and IT

0

0%

6

20%

1

3%

4

13%

6

20%

6. Understand the risks and opportunities of Digital and IT Strategy

517%

7. Understand the steps and techniques involved in defining and

3

10%

5

17%

Strategy decisions and activities
2. Understand how to leverage digital strategy to react to digital
disruption
3. Understand the relationship between the concepts of Digital and IT
Strategy, the service value system and the service value chain, andexplain how to utilize them to create value
4. Understand how an organization uses Digital and IT Strategy toremain viable in environments disrupted by digital technology
5. Understand strategic approaches made possible by digital andinformation technology to achieve customer/market relevance andoperational excellenceadvocating for a Digital and IT Strategy
8. Understand how to implement a Digital and IT Strategy

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AXELOS®, the AXELOS logo®, the AXELOS swirl logo® and ITIL® are all registered trademarks of AXELOS Limited.
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6

ITIL 4 Strategic Leader

Certification

The DITS certification is based on of the two assessment types described above. A candidate must
successfully pass both the multiple-choice exam and the practical assignments to achieve the certification.
Successful fulfilment of the practical assignments is a prerequisite for the MCQ exam as described in thetable below.
Scenario
MCQ exam

Next steps

Practical
assignments

PassedPassedIf the other prerequisites that are required by the syllabus are fulfilled,
the candidate is issued a DITS certificate

FailedPassedThe candidate should rebook and pass the exam to gain thecertification

PassedFailedThe candidate should be assigned an individual written assignment (andachieve the passing score in the practical assignments to gain thecertification)

FailedFailedThe candidate should repeat the training and the exam to gain thecertification

Copyright © AXELOS Limited 2020.
AXELOS®, the AXELOS logo®, the AXELOS swirl logo® and ITIL® are all registered trademarks of AXELOS Limited.
Reproduction of this material requires the permission of AXELOS Limited.
All rights reserved.
EN_ITIL4_SL_DITS_2020_CandidateSyll_v1.018