We are committed to Carbon Neutrality by 2040.
MAISON DENIS RESPONSIBLE
SUSTAINABL E PRODUCTIONCOMMITMENTS & SUPPLYALL GREEN
BUILDINGS
BY 2030

SOLAR
BEST HR& ENERGY& GENDER
OPTIMISATION EQUITYPACKAGING
RECYCLABILITY
BY 2030

Track our progress on www.MaisonDenisESG.net.

DENIS ASIA PACIFIC PTE LTD

E.S.G. REPORT(Environment, Social and Governance)
Publication 07
Year 2023

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

02

The ESG report 2023 is dedicated to the memory of Ms. Liew
Chui Ling, R&D Manager, GFSB, and Mr. Cédric Baslé, General
Director, DGM, two young and promising managers who passed
away in their thirties. They were loved and appreciated by all.
They will be missed.

03

Publication 07 - Year 2023

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

04

Our main ranges of products (pelagic fish like sardines ormackerel, coconut products, beans, soya sauces...) are among
the foods with the lowest carbon footprint. Besides being anessential item, food brings families and friends together for
moments of sharing and love. The illustrations in this reportfeature some ideas of recipes done with our products.

05
Ayam Brand™ tuna.

Publication 07 - Year 2023

Rice porridge top-up withIn Memoriam
Our Commitments
From our Chairmen

16
About Denis Asia Pacific
Maison Denis’s History17

Our vision of the Future19

Our companies in the ESG Scope

22

Denis Asia Pacifi c Pte Ltd - E.S.G. Report28
About our Report

06

An ESG committee at the highest level of Management

29

Problem-solving Strategy

31

Materiality Assessment

32

Accuracy of Data

33

Availability of the Report34

Feedback & Contact

35

37
Our ESG Strategy and Results
ESG Scorecard

38

ESG Awards

40

United Nations Global Compact

44

Our E.S.G. Plan

49

07

Climate Change Actions

59

Resources Management

77

Better Packaging

82

Green Buildings

90

Environmental Certification95

Supply Chain Sustainability

96Life Cycle Assessments

110

114
Social Responsibility
Our People

115

Our Consumers

136

Our World

142

152
Governance & Ethics
Governance

153

Ethics155

Our commitments
Conclusion From our CEO

Publication 07 - Year 2023

58
Environment

Raspberry mousse with Alce Nero™

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Honey and Ayam™ coconut cream

08

09

Publication 07 - Year 2023

From our
Chairmen
This seventh ESG report is dedicated to our dear colleagues who
passed away in 2023: Mrs. Liew Chui Ling, R&D Manager, GFSB in
Malaysia and Mr Cédric Baslé, General Director, DGM, in Vietnam.
We will remember them for their respective contributions to Maison
Denis and in particular to our ESG achievements.
Like all companies today, Maison Denis is under pressure to makemeaningful contributions to a more sustainable society, aiming for amore positive economy; we are challenged to examine our impact onenvironmental and social resources.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

We are ultimately responsible for the tone at the top
which will cascade down to every level of the company
and for overseeing the implementation of our company’slong and short-term strategic plans; these play a crucial

10

role in fostering an environment that will support the embedding ofsustainability into the strategies of the companies, for which we are
the moral compass.
Our voice, attitude and decisions must signal a willingness toour companies’ management toward elevating social justice,creating business value and meeting regulatory & environmental
responsibilities. We encourage and push our companies to set

11sense for our businesses.
The Denis family has embraced the journey toward sustainability
as this was both a natural transition and adaptation of the Group’s
historical values to the world of today. We remain convinced that weall have a duty to do our part in search of positive impacts to protect
our planet and be proud to be able to pass it on to future generations.
Experience of the long term for a company like ours and of this age
allows us to be credible in our choice of objectives and to have theability to achieve them.
For family shareholders, sustainability could ultimately be defined as
the greatest desire to leave the most appropriate legacy for future
generations :- a successful Group that our employees are proud to work for		 in a safe environment and that shares our values- trusted, high quality and innovative brands that our		 customers are proud to buy from generation to generation, and- a sustainable Group with over 160 years of history and experience		 that we are proud to own and pass on to future generations.

Publication 07 - Year 2023

sustainability objectives that are in line with what makes the mostMaison Denis continues to look towards the future and remains
committed to delivering the following ESG goals :(1) carbon neutrality by 2040
(2) 100% packaging recyclability by 2030 and(3) 100% Green Building certification by 2030.
The 10 pillars of the United Nations Global Compact, our 10 mediumterm commitments and our 5 Sustainable Development Goals
detailed in this report define the framework within which our efforts
are deployed.
2024 will be another busy year as far as ESG is concerned:
1) Corporate Sustainability Reporting Directive (CSRD)
Denis Asia Pacifi c Pte Ltd - E.S.G. Report2) ESG Japan

123) Centralized Fish Processing Plant (CFPP)
4) Fish Protein Concentrate for Animal Feed (FPC)
The 5th generation descendants of founder Etienne Denis are indeed
very proud to sign this seventh ESG report. We would like to takethis opportunity to thank once again each and every employee
and partner for their tremendous efforts, support and creativity
in continuing with us to make this sustainability journey possible.

13

and motivates us all the more to go the extra mile.

Daniel Denis

Nicolas Denis

ESG Committee Chairman

Chairman of Maison Denis SA.

Vice-Chairman of
Maison Denis SA.

Publication 07 - Year 2023

The recognition of our efforts proves the importance of this journeyBreakfast time with

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Ayam Brand™ baked beans

14

15

Publication 07 - Year 2023

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

About
Denis Asia Pacific16Maison Denis has a fascinating 161-year history. The vision, mission,
solid values, and business principles provide the foundations for thisexceptional longevity. The descendants of Etienne Denis are still at
the helm of the businesses.
Denis gets its strength and stability from three different sectors, inwhich the Denis companies are able to achieve and maintain a highlevel of professionalism, paired with a historically innovative spirit:food & beverages, health sciences, and consumer goods distribution.
This ESG report covers the food & beverages activity which started
in 1954 when Denis took over the A. Clouet company in Malaya withits main food business: Ayam Brand. Ayam Brand, founded in 1892
in Singapore by Mr Alfred Clouet, became an international brand
distributed in more than 30 markets on three continents and isranked 520th consumer brand in Asia (Asia’s Top 1000 Brands 2021,
Nielsen).
The food & beverages activity is directed by Denis Asia Pacific Pte
Ltd (DAP), which serves as the operational headquarters for Denis,
regrouping most of the functional services, including ESG. The
ESG scope covers the food and beverage business of three holding
companies: Denis Asia Pacific Pte Ltd., SFI Supplies Management
Pte Ltd and Denis China Co. Ltd.

Publication 07 - Year 2023

Maison Denis’s
History17

To cater for the expansion of its food business, Denis invested heavily
in production and logistics. The main production & logistics site is in
Taiping, Perak in West Malaysia. It employs more than 1000 staff. The
Mafipro site consists of three factories and produces mainly canned
fish. The Guinea Foods factory cans fish and sauces. Guinea Foods
consists of two factories to meet the growing demand for sauces.
Taiping is also an important logistics base for the Group with twolarge warehouses and cold-room sites: SFI phase 1 and SFI phase 2.
Alce Nero and Maison Denis formed a joint venture in 2004 topromote and distribute Alce Nero, a leading Italian organic foodbrand, throughout Asia.
In 2017, Maison Denis opened a new manufacturing site near to Ho
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Chi Minh in Vietnam, with the aim of distributing its food brands in18

the Greater Mekong region.
Since 2020 DAP has regularly invested in food related start-ups: foodtech, R&D, distribution or advertising companies.

Denis is well positioned to benefit from the key trends that are
expected to shape our future markets, namely:• continued urbanization combined with greater connectivity that
requires convenient, safe, healthy and cross-cultural food.
• pursuit of investment in the understanding of better healththrough good nutrition, clean food, and better hygiene.
• the pleasure of food discoveries and of creating moments ofreunion and surprise for family and friends centered around food;
we see this as a key preoccupation across the world.
We see many opportunities for the Group in the coming years:• the opportunity to make our brands truly global by reaching moreconsumers worldwide.
• the opportunity to develop new & innovative segments such as
ready-to-eat meals, frozen foods, foods on-the-go and foodservice
solutions that better address the needs of new consumers.
• the opportunity to promote the cultivation, manufacturing and useof organic & natural foods in the region.
• the opportunity to develop and promote the use of plant-based

Publication 07 - Year 2023

Our Visionof the Future19alternatives with the objective of becoming more environmentally
impactful.
• the new opportunities that will be brought about by the next big 		wave of massive investment in infrastructure in ASEAN in the next
10 years.
• and the opportunity to grow a sustainable food supply model with aconcern for waste, nutrition, and stability and with substantialsocial impact in society as we envisage it tomorrow.
The scope of our ESG Master Plan has continuously enlarged.
The scope was originally inclusive of (1) Denis Asia Pacific Pte
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Ltd, (2) all companies in which Denis Asia Pacific Pte Ltd is in a20

position of control in having a majority of shares and (3) SFI Supplies
Management Pte Ltd (a sister holding company of Denis Asia PacificPte Ltd.) and its subsidiaries.
SFI works closely and uniquely for Denis Asia Pacific Pte Ltd.
Denis Asia Pacific shareholders decided therefore that SFI and thecompanies controlled by this holding should be integrated into thesustainability journey and form part of the ESG report.
In 2019, we decided to enlarge our scope to another holding of theGroup, Denis China Co. Ltd which controls the Group business in21

In this ESG report, “DAP” or “the company” should stand for allcompanies as defined by the above scope.
In 2020, our French distribution company started the “PME+”
certification process, a special French ESG scheme for French
SMEs and had then to pause it due to Covid. Thereafter the company
entered a restructuring phase that further delayed the process. Our
objective is to integrate our French distribution company into our
ESG Scope once certification is achieved.
The list of companies is published on pages 22-25.

Publication 07 - Year 2023

China, Hong Kong SAR and Macao SAR.

Our companies
in the ESG ScopeSingapore Holding

21 Tagore Lane

Tel: +65 6459 8133

Denis Asia Pacific Pte Ltd

Singapore 787479

Fax: +65 6459 2867

Companies controlled by this holding:Australia
A. Clouet (Australia) Pty. Ltd. 11 Melissa Place

Tel: +61 2 8814 8086

Kings Park, NSW 2148

Fax: +61 2 9678 9508

Jl. Radin Inten II

Tel: +62 21 8690 0868

No. 8, Duren Sawit

Fax: +62 21 8690 1336

Indonesia
PT. Faretina

Jakarta 13440

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Malaysia

22

A. Clouet (Malaysia) Sdn .Bhd. 19 Persiaran Sabak Bernam

Tel: +60 3 5191 1069

(Formerly A. Clouet &Section 26, 40400 Shah Alam Fax: +60 3 5191 1988

Co (KL) Sdn .Bhd.)

Selangor Darul Ehsan

Malaysia
D.D.M Sdn Bhd.

19 Persiaran Sabak Bernam

Tel: +60 3 5191 1069

Section 26, 40400 Shah Alam Fax: +60 3 5191 1988
Selangor Darul Ehsan

23
Publication 07 - Year 2023

Malaysia
Mafipro Sdn. Bhd.

Jalan Perusahaan Tiga

Tel: +605-8912704

Kamunting Industrial Estate Fax: +605-8913919
34600 Taiping, Perak
Malaysia
Guinea Foods Sdn. Bhd.

Jalan Lintasan Perusahaan

Tel: 05-8911899

Kamunting 3, Kamunting Raya Fax: 05-8912899
34600 Taiping, Perak.
Singapore
A. Clouet (Singapore) Pte. Ltd. 21 Tagore Lane

Tel: +65 6459 8133

(Formerly Clouet

Singapore 787479

Fax: +65 6459 2867

The Commercial

1168/3-4, 2nd Floor

Tel: + 66 2 285 6858

Company of Siam Ltd.

Lumpini Tower

Fax: + 66 2 285 6830

Trading Pte. Ltd.)
ThailandRama IV Road, Bangkok 10120
Vietnam
Denis G.M. Co Ltd

Lot 17-4, Singapore Tech Park Tel: +84 274 357 9798
Ben Cat Town, Binh Duong
Province, Vietnam

Fax: +84 274 357 9799

Singapore Holding

21 Tagore Lane

Tel: +65 6459 8133

SFI Supplies Management

Singapore 787479

Fax: +65 6459 2867

Pte Ltd
Companies controlled by this holding:
Malaysia
SFI Food Sdn Bhd.

PT 32730, Jalan Logam 5

Tel: +60 5891 8704

Kawasan Perusahaan

Fax: +60 5891 3919

Kamunting Raya
34600 Taiping, Perak
MexicoBAHIA GDE S. DE RL DE C.V

RFC BGD 070802 TCA

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Mision de Mulege 2910 1D

24– Zona urbana Rio Tijuana
TIJUANA BC 22010 MEXICO

China Holding

Flat A-5, 11/F, Cheung Lung

Tel: +852-25265986

Denis China Co. Ltd.

Industrial Building

Fax: +852-28450538

10 Cheung Yee Street
Cheung Sha Wan
Kowloon, Hong Kong S.A.R.

25
Publication 07 - Year 2023

Companies controlled by this holding:
China
Denis Freres (Shenzhen)

Unit #605A, 6/F

Tel: +86 755 8282 2103

Co. Ltd.

International Chamber of

Fax: +86 755 8255 7340

Commerce Center,
No.168 Fuhua 3rd Road
Futian District, Shenzhen
Guangdong, China
Postal Code: 518048

An organic kid’s meal with Alce Nero™

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportpasta and basil tomato sauce.

26

27

Publication 07 - Year 2023

About ourReportThis is our seventh sustainability report. The report covers ourenvironmental, social and governance performance for the year2023.
Since 2021, our ESG reports have been produced per calendar year,
and our aim is to publish them within the first three months of the

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportfollowing year.

28

We have constituted an Environment, Social and Governancecommittee (ESG committee) at the highest level of management.
The committee is chaired by Mr. Daniel Denis, Maison Denis’sVice Chairman. Mr. Nicolas Denis, Maison Denis’s Chairman, and
Mr. Fabien Reyjal, CEO, are the vice-chairmen of the committee.
This demonstrates the high level of commitment to the durability
and sustainability of the business model by the family owning thecompanies since 1862.
The Group Marketing Director, Mr. Hervé Simon, acts as thecoordinator of the ESG committee.
The ESG committee also includes the Group Procurement & Supply
Chain Director, Mr. Jean-Philippe Lamy, the Industrial Operations
Director, Mr. Jimmy Yeung, the Group Quality Director, Mr. Stéphane
Stanislas, the Group R&D Director, Mrs. Natalie Yap, the Group
Compliance Coordinator, Mr. Chong Teck Pin, the Senior Digital
Manager, Mr. Guillaume Virantin, the ESG Manager, Mr. Pablo Merino,
the Regional Human Resources Manager, Mrs. Serena Lee, the Group
Strategy & Process Manager, Ms. Veronica Tung and the Group Senior
Finance Manager, Mrs. Kerina Kwek.
The ESG committee, assisted when needed by external experts,
reviews and determines the context, scope, boundary andprioritization of the ESG projects.

Publication 07 - Year 2023

An ESG committee
at the highest level ofmanagement

29

The ESG committee meets every three months. It decides on the
ESG projects, it designates the senior director or manager in charge

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportof each project, sets the key indicators and it monitors progress.

30

Maison Denis has a 161-year history. It already had strong, establishedvalues before joining United Nation Global Compact, Singapore
Chapter. Although the company is a medium sized company withinternational coverage, it had limited scope in terms of management
resources which could be devoted to sustainability.
It was therefore sensible and logical to adopt a problem-solving
strategy; this consists of identifying the company’s weaknesses
with reference to the 10 Principles and working on ad hoc solutions
in order to keep what is good, to correct what is found to be wrong
and to amend what could be improved.
The company created an ESG committee (pages 29-30). The
committee defines an ESG action plan with three levels of actions:
3 long term strategic commitments, a set of 10 coordinated actions
for the coming years, and a focus on 5 Sustainable Development
Goals. (Refer to Chapter «Our ESG plan» (pages 49-55).

Publication 07 - Year 2023

Problem-solving
strategy31Materiality
assessment
ESG project prioritization is not done with a matrix system or aranking. Denis Asia Pacific Pte Ltd is a medium sized company witha collaborative work process and a flat hierarchy. Therefore, themanagement is well connected with the wider organization, with adeep knowledge of the materiality of the priorities.
These priorities are defined, listed, reviewed and upgraded (whenpossible) every year. Each specific action is under the responsibilityof the relevant director and member of the ESG committee, withresponsibility for the implementation within the defined timeframe.
This organization has proven itself to be particularly efficient for the
first six ESG action plans.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Nevertheless, as best practice and standards evolve, our aim is to32

establish a prioritisation of ESG topics within a two year timeframe
based on a double materiality assessment.

We rely on our internal procedures to verify the accuracy of data andinformation provided in this report.
As we are not a public listed company, the ESG committee freely
decides the context, scope and boundary of the company ESG
report, but any information in the ESG report is shared with accurate,
relevant data in full transparency and honesty.
If a project fails to reach its key indicator at the time of the ESG
report, the provisional data will be provided with an explanation of
the difficulties encountered in the completion of the task.

Publication 07 - Year 2023

Accuracyof data33

Availabilityof the report
The ESG report is to be published within 3 months after the closing of
the data collection period.
The ESG report is available to anybody without limitation.
For a wider reach, our ESG website uses Google neural translation
which allows for the report to be made available in 10 languages on
the website MaisonDenisESG.com.
As automatic translation may come with errors, it is important tonote that legally the only valid version is the English text.
For inclusion purposes, the English version has been equipped since2022 with an audio format for visually impaired persons.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

For sustainability reasons, the ESG report is available only in digital

34

format. It can be downloaded in pdf from most of our companies’
websites, including “Denis.com” and “MaisonDenisESG.com”.
It is also available for consultation and download on:
https://issuu.com/denisbrands.
As a member of United Nations Global Compact, Singapore Chapter,the ESG report is also published as a Communication on Progress(CoP) on the UN Global Compact website:www.unglobalcompact.org

The ESG committee considers it a duty to answer any question whichis relevant and not frivolous about our ESG report, but it will entertain
only written questions addressed by email (ESG@denis.com) or bypost to:ESG committee
Denis Asia Pacific Pte Ltd
Maison Denis Building
21 Tagore Lane
Singapore 787479

Publication 07 - Year 2023

Feedback &contact

35

Tuna Yee Sang to celebrate the Lunar

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

New Year with family and friends.

36

Publication 07 - Year 2023

Our ESG Strategy
and Results

37

ESG
Scorecard
environmental data 2018 - 2023
ESG SCORECARD

2018

2019

20201

2021

2022

2023

Greenhouse Gas emissions Scope 1 (tCO2e)*

*

*

6,451

6,653

7,878

7,732

Greenhouse Gas emissions Scope 2 (tCO2e)*

*

*

5,467

5,314

5,750

5,404

Grid Electricity consumption (MWh)

9,337

8,599

8,912

8,827

9,542

9,127

Solar electricity generation (MWh)

696

1,811

1,771

1,726

1,713

1,845

Natural gas consumption (mmBtu)

68,59670,01180,21280,24993,947

87,171

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Coal (lignite & bituminous) consumption (tons)

38

1,033

998

802

712

1,026

880

Water consumption (m3)385,625

409,270

450,659

465,487

538,691

476,586

Water discharged after treatment (m3)284,721295,586

347,844359,887

414,446364,830

Normal waste to recycling/reusing (tons)

2,886

2,791

4,119

4,639

5,472

5,426

Normal waste to landfill (tons)

434

452

388

334

319

321

Percentage of waste Recycled, Reused or Valorized

87%

86%

91%

93%

94%

94%

Hazardous Waste generation (tons)

1.6

2.0

2.0

1.5

1.6

2.0

Paper consumption (tons)

10.4

10.1

8.9

6.6

6.6

5.7

Packaging materials used (tons)

6,553

6,556

7,848

6,728

7,569

6,821

Percentage of recyclable primary packaging (in weight)			 99.7%

99.7%

99.7%

99.8%

39
Publication 07 - Year 2023

social data 2018 - 2023
ESG SCORECARD

2018

2019

20201

2021

2022

2023

Employees

1,645

1,668

1,656

1,653

1,844

1,791

Percentage of female employees

67%

68%

67%

64%

66%

64%

2

Employee turnover rate (permanent staff)

9%

10%

9%

14%

9%

11%

Average training hours per employee

12.9

12.3

9.4

6.3

11.8

13.5

11,609

11,682

10,63911,36914,417

13,753

Medical leave days
Occupational accidents

34

29

34

29

21

24

Injury days from occupational accidents

697

408

189

276

321

186

Road Accidents (commuting)

25

28

22

18

12

23

Injury days from road accidents

787

842

428

760

675

636

Fatality from road accidents

0

1

0

1

1

0

*

Historical data can change following the availability and update of emissions factors.
Refer to the figure in previous ESG reports, calculated on energy usages only.

1

From 2020, addition of China in the scope.

2

Excluding probation period and fixed-term contract.

				Summary of
ESG awards
SEAL Awards 2023
The SEAL (Sustainability, Environmental Achievement & Leadership)
Awards is an awards-driven environmental advocacy organization.
Their core beliefs maintain that our environmental progress requires
true leadership, leadership deserves recognition, and recognition isa form of accountability.
In 2023, DAP won the SEAL Sustainable Product Award which honors
innovative and impactful products that are “purpose-built” for a

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportsustainable future.

40

41

NTUC FairPrice Co-operative Ltd leads the social mission ofmoderating the cost of living in Singapore. Founded by the labour
movement in 1973, the company is today Singapore’s largest retailer,
comprising 230 outlets, including FairPrice supermarkets, FairPrice
Finest, FairPrice Xtra, FairPrice Xpress, and Cheers convenience
stores.
In 2024 NUTC FairPrice added a new award for sustainability to
the existing various excellence awards that annually acknowledge
their best suppliers for the previous year. Our distribution company
A.Clouet (Singapore) Pte Ltd received this award for Ayam Brand;
this illustrates the relevance and effectiveness of our ESG policy inSouth East Asia. We share this first sustainability award with global
brands such as Coca-Cola and CP-Foods.

Other awards participation
In 2023, DAP also participated in other awards, to compete with ourpeers and more importantly, share our ESG actions:• The ESG Investing Awards assesses and evaluates top-performing
companies engaged in various aspects of ESG investing worldwide.
Although DAP was shortlisted as a finalist for the Best Company
under the ESG & Sustainability Award, it did not secure the awardand did not receive any feedback from the judges.

Publication 07 - Year 2023

NTUC FairPrice Sustainable Award 2024• The Asia Sustainability Reporting Award recognizes and celebrates
exceptional corporate reporting, disclosure, and transparency
practices. Despite DAP’s participation in multiple categories,
it did not emerge as a winner and did not receive feedback fromthe judges.
• DAP also took part in the Sustainability Excellence Award at theWorld Sustainability Leaders but did not clinch victory. Feedback
received from the judges highlighted commendable progress ingender equality, while emphasizing the need for more context
on the business’s negative impact on the planet and people.
Furthermore, improvements are recommended for the overalltargets and strategies. Acknowledging this feedback will be

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

instrumental in enhancing our ESG strategy moving forward.

42

In previous years, we won several other awards that we are still proud
to mention today:• ESG investing – Finalist of best sustainability reporting: consumer
goods, 2022
• Sustainable Business Awards (SBA) Singapore – Sustainability
Strategy Award 2020/21 & Significant Achievement for Energy
Management Award 2020/21• SEAL Sustainable Product Award – Environmental Initiative Award
2021

43

Green Company in Asia 2020
• Singapore Packaging Agreement (SPA) Merit Award 2019

Participation in future Awards
In the coming year we plan to take part in additional competitions.
Participating in awards not only allows us to measure our
performance against industry peers but also enables us to assessand draw inspiration from their practices. Through this experience,
we aim to derive valuable insights to further enhance our sustainable
initiatives, hoping to motivate and influence others on our journey.
Recognizing our achievements through awards serves as a significant
incentive for our employees, fuelling the motivation to persist in our
endeavours.

Publication 07 - Year 2023

• Asia Corporate Excellence & Sustainability Awards (ACES) Top

United Nations
Global Compact
Denis Asia Pacific Pte Ltd has been a member of theUnited Nations Global Compact (UNGC), Network
Singapore, since January 1st 2016.
A reliable company’s value system and a principledapproach to doing business.
Corporate sustainability starts with a company’s value system anda principled approach to doing business. This means operating inways that, as a minimum, meet fundamental responsibilities in theareas of human rights, labour, the environment and anti-corruption.
Responsible businesses enact the same values and principles
wherever they have a presence, and know that good practices in
one area do not offset harm in another. By incorporating the Ten
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Principles of the UN Global Compact into strategies, policies and44

procedures, and establishing a culture of integrity, companies are
not only upholding their basic responsibilities to people and planet,
but also setting the stage for long-term sustainable development
and success.

The 10 principles
Denis Asia Pacific Pte Ltd has therefore pledged toincorporate the 10 Principles of United Nation Global
Compact in its company governance and to live by these.
They are divided into four main topics:

45

Principle 1: Businesses should support and respect the protection ofinternationally proclaimed human rights; andPrinciple 2: make sure that they are not complicit in human rights
abuses.

LabourPrinciple 3: Businesses should uphold the freedom of associationand the effective recognition of the right to collective bargaining;
Principle 4: the elimination of all forms of forced and compulsory
labour;Principle 5: the effective abolition of child labour; andPrinciple 6: the elimination of discrimination in respect of
employment and occupation.

Environment
Principle 7: Businesses should support a precautionary approach toenvironmental challenges;
Principle 8: undertake initiatives to promote greater environmental
responsibility; andPrinciple 9: encourage the development and diffusion ofenvironmentally friendly technologies.

Anti-Corruption
Principle 10: Businesses should work against corruption in all its
forms, including extortion and bribery.

Publication 07 - Year 2023

Human Rights

There has been a particular focus on Principle 10 since 2020 with anemphatic tone from the top on anti-corruption. We have since 2022
run a programme of anti-corruption e-training, which is mandatory
for all office staff. The e-training is validated by a test and an
e-certificate given on completion.
The following specifically applies to our companies:
Our companies have a zero-tolerance policy toward infringement of
human rights, forced labour, unlawful labour practice, unlawful childlabour, and corruption.
Our companies are forbidden to work with business partners who
would infringe human rights. This includes all forms of modern
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportslavery, such as, but not limited to, people trafficking, slavery,
servitude, forced marriage, forced labour, debt bondage, deceptive

46

stringent than ours (refer to pages 96-97)

recruiting for labour services, and the worst forms of child labour.
Our companies are forbidden to work with any business partners
convicted or reasonably suspected of practising corruption.
Our companies are forbidden to work with any business partners
convicted for illegally polluting or reasonably suspected of illegally
polluting.
Our business partners and suppliers should sign our Supplier Codeof Conduct or provide us with their own Code of Conduct if it is more

47

Head Office:• The Supply Chain department, under the responsibility of the		 Procurement and Supply Director, makes sure that the Supplier
		 Code of Conduct is signed by all relevant business partners
		 as defined on pages 96-97. In 2024, this department will receive		 awareness training in modern slavery.
• The Quality Assurance department, under the responsibility of		 the Group Quality Director, makes sure that the above principles
		 are checked as far as possible when auditing suppliers.
• The HR HQ manager makes sure that all companies have		 implemented the proper policies and that the staff handbook
		 contains all the necessary information pertaining to these		 principles within the framework of local regulations.
• The ESG committee (pages 29-30) ensures that the principles
		 are well respected and has the power to ban a business		partner.
• The Ethics committee (pages 155-161) makes sure that all		 complaints are properly reported, examined, and shared with the		 highest levels of management. The Ethics Committee actively
		 monitors on the anonymous whistle-blower website that is public		 and open to everybody.

Progress Reporting
Denis Asia Pacific has pledged to publish a yearly ESG report toopenly monitor the company’s progress.

Publication 07 - Year 2023

This is implemented and monitored by several departments withinDenis Asia Pacific has also pledged to complete the annual UNGC
Communication on Progress.
The Communication on Progress (CoP) is the UNGC’s annual
disclosure mechanism and platform for participants to report theirprogress toward the Ten Principles and the Sustainable Development
Goals (SDGs). The enhanced CoP, which launched in 2023, provides
companies with a standardized and comprehensive way to measure,demonstrate, and improve their sustainability performance. The
enhanced CoP is aligned with reporting frameworks, with questions
related to Governance, Human Rights, Labour, Environment andAnti-Corruption.
Due to some technical issues in the reporting process and the online
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportplatform, the UNGC decided to make the submission of CoP in 2023

48

voluntary only.
As part of our ongoing support to UNGC, we decided to submit thedigital questionnaire, even though it was not compulsory in 2023. It
is a good exercise for us to compare and align ourselves with best
ESG practice.
The new CoP platform effectively removes the requirement on us to
upload our report yearly to U.N. Global Compact’s website as proofof our commitment and progress. Nevertheless, we will continue tomake our yearly ESG report freely available (refer to page 34).

Since 2016, our active and successful ESG strategy has resulted in asignificant improvement in our understanding of our commitments
and vision. For a better acceptance and appropriation of our ESG
strategy by all our stakeholders and especially our staff, we wish toremain clear, pragmatic, specific and efficient.
Our strategy is now defined in three levels- 3 long term goals- 10 short and medium term pledges- 5 Sustainable Development Goals

The 3 long term strategic goals
The 3 milestones defined by our shareholders give a clear idea ofwhat the Group seeks to achieve.

2040: Global Carbon Neutrality
DAP has an ambitious commitment to contribute to carbon neutrality
in our activities by 2030, extending to the entire value chain by 2040.
As per the Paris Agreement, we state today that we will participate
in the global effort to achieve carbon neutrality by the middle of the
century.

Publication 07 - Year 2023

Our
ESG plan49

To reach this objective:-

we will reduce our CO2 emissions of fossil fuel origin;-

we will help to reduce the CO2 emissions of other				partners in our value chain;
and we will contribute to the increase in global removal,
by participating in the development of carbon sinks.

As we progress in our scope 3 knowledge, we are aware that our
2040 target is ambitious and will be difficult to achieve with today’s
conditions, when a lot of companies see a horizon of 2050 and manyothers have no horizon at all.
However, we anticipate that decarbonization should accelerate,
driven by raising awareness, regulatory initiatives, collaborative
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

efforts, emerging economic models and scientific progress.

50

Although establishing a clear trajectory may pose a challenge atpresent, we believe that everyone, doing their part, will contribute to
making this transition achievable.

2030: Green Building certification.
Buildings have extensive direct and indirect impacts on theenvironment. During their construction, occupancy, renovation,
repurposing and demolition, buildings use energy, water, and raw
materials, generate waste, and emit potentially harmful atmosphericemissions. These facts have prompted the creation of Green Building
standards, certification, and rating systems aimed at mitigating the51

design.
Since our first ESG Report, we have pledged that all buildings andfacilities belonging to DAP will achieve Green Building certification
by 2030.
We have already made considerable progress towards this goal,
certifying 38 % of our existing buildings.

2030: Full packaging recyclability.
We have specifically identified the recyclability of packaging in
our activities as one of our main ambitions to fully contribute to acircular economy; We therefore now pledge to have all our packaging
recyclable by 2030. This challenging objective calls for action. We haveclassified all our packaging and identified some materials which are
harder to recycle, such as pouches. We are experiencing challenges
in developing solutions for retortable packaging specifically. We are
therefore exploring alternative solutions, mostly from mono-materials
or greener materials. This recyclability commitment is enhanced byongoing improvements to save on the quantity of material packaging
necessary to safely protect food products.

Publication 07 - Year 2023

impact of buildings on the natural environment through sustainable

The 10 short and medium term pledges
We strive to continuously improve our processes and set ambitious
new targets. The new report includes the continuation of existingand new pledges. Classified by category, our 10 pledges are:Environment:(1) Having successfully calculated our Greenhouse Gas (GHG)		emissions Scope 1 and Scope 2, in 2023 we started calculating		 for 2022 all other indirect emissions that occur in our
		 company’s value chain: scope 3. Refer to pages 61-66
		

for more information on this topic.

(2) Wewill

continue

withLife-Cycle

Assessments

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

		 of our products to identify and reduce, when possible,

52

		 the main contributors to their environmental impact.
		 Refer to pages 110-111 for more information on this topic.
(3) We will continue to reduce the amount of paper we		use. Refer to pages 80-81 for more information on this topic.

(4) We will continue to improve the sustainability of our supply		

chain. Refer to pages 96-109 for more information on this topic.

(5) We will continue to increase consumer confidence by constantly

53

our

products

andmakingprocesses		 safer such as through the use of BPA-free linings,
		

X-Ray,

heavy-metal

controls,

radioactivity

controls		etc. Refer to pages 136-141 for more information on this topic.

Social:(6) We will continue to set and improve KPIs for our employees,
		with a specific focus on gender equity. Refer to pages 115-121		

for more information on this topic.

(7) We will continue to take action to improve the safety and well		

being of our staff, especially with the start of the retrofitting of		

Mafipro’s factories. Refer to pages 97-98 for more information

		on this topic.

(8) We will continue our efforts to engage our staff in ESG as part		 of their daily working lives and have them participate and		contribute to ESG initiatives. Refer to pages 74-76, 125-127,

		 130-137, 142-149 for more information on this topic.

Governance:(9) We will continue the implementation of our action plan to		emphasize awareness and best practice amongst all employees		in the fight against corruption and bribery. Refer to pages 160-

		 161 for more information on this topic.

Publication 07 - Year 2023

		improving

(10) We will continue updating and upgrading our governance		

policies. Refer to pages 159-161 for more information on		this topic.

The 5 Sustainable Development Goals (SDG)
In 2020, the United Nations complemented the 10 principles by the
implementation of 17 sustainable development goals.
DAP selected 5 goals to be incorporated into its company vision.
These 5 goals meet specific ESG strategic commitments of theGroup. Their clear and recognizable logos will help us to communicate
our ESG strategy to all our stakeholders.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Goal 5: Achieve gender equality and empower all

54

women and girls
Target 5.5: Ensure women’s full and effective
participation and equal opportunities for leadership at all levels ofdecision making in political, economic and public life.
Goal 9: Build resilient infrastructure, promotesustainable industrialization and foster innovation
Target 9.4:

upgrade infrastructure and retrofit

industries to make them sustainable, with increased resource-use
efficiency and greater adoption of clean and environmentally soundtechnologies and industrial processes, with all countries taking
action in accordance with their respective capabilities.

55

production patterns
Target 12.6: Encourage companies, especially large
and transnational companies, to adopt sustainable practices and tointegrate sustainability information into their reporting cycle.
Goal 14: Conserve and sustainably use the oceans,seas and marine resources
Target 14.4:

effectively regulate harvesting andend overfishing, illegal, unreported and unregulated fishingand destructive fishing practices. Implement science-based
management plans, in order to restore fish stocks in the shortest time
feasible, at least to levels that can produce maximum sustainable
yield as determined by their biological characteristics.
Goal

15:

Sustainably

manageforests,

combatdesertification, halt and reverse land degradation, halt
biodiversity loss
Target 15.2: promote the implementation of sustainable managementof all types of forests, halt deforestation, restore degraded forestsand substantially increase afforestation and reforestation globally.

Publication 07 - Year 2023

Goal 12: Ensure sustainable consumption andVietnamese Pho soup, with a broth

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportadjusted with Ayam™ soya sauce

56

Tuna Yee Sang to celebrate with family
and friends the Lunar New Year.

57

Publication 07 - Year 2023

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Environment

58

Carbon Neutrality
DAP has an ambitious commitment to become carbon neutral in its
activities by 2030 (Scope 1 & 2), and, as a second step, in its entire
value chain by 2040 (Scope 3).
The Paris Agreement was a call for action for many companies, andour pledge of carbon neutrality is part of the global effort required tolimit climate change.
We are committed to mobilising all necessary resources towards thisobjective. We will share our progress annually in the ESG report.
We continue to follow the ongoing discussion surrounding theterminology used in environmental commitments, specifically thedistinction between carbon neutrality and net zero emissions. Ourcommitment to sustainability predates the current debate and wasmade during the early stages of the discourse, without the benefit oftoday’s considerations. It is essential to emphasize our dedication toa constructive approach by outlining our neutrality process:- Reduction: we proactively focus on minimizing both direct andindirect emissions within our operations (Scope 1 and 2).

Publication 07 - Year 2023

Climate Change
Actions59

- Collaboration: We will collaborate with our stakeholders,		 encouraging and influencing them to join us on this sustainability
		 journey. When our capacity to influence may be limited, we will		 continue to approach decision-making with full transparency and		 honesty.
- Compensation: Recognizing the challenge of completely
		 eliminating emissions, we commit to offsetting our unavoidable		 carbon footprint. This involves actively participating in global
initiatives that contribute to the reduction, removal, or prevention
		 of CO2 and other greenhouse gas emissions.
By taking these steps, we aim not only to fulfil our environmental
responsibilities but also to contribute positively to the global efforts
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportaddressing climate change. This commitment reflects our belief in60

the importance of proactive, transparent, and collaborative actions
for a sustainable future.

61

The Greenhouse Gas (GHG) Protocol Corporate Standard classifies
a company’s GHG emissions into three ‘Scopes’.
- Scope 1 emissions are direct emissions from owned or		 controlled sources.
- Scope 2 emissions are indirect emissions from the generation
		 of purchased energy.
- Scope 3 emissions are all indirect emissions (not included in		 scope 2) that occur in the value chain of the reporting company,
		 including both upstream and downstream emissions.

2022 Scope 3
By the end of 2023 and in line with our plan, we were able to share
a comprehensive overview of our greenhouse gas (GHG) emissions
for the year 2022; this covers all three scopes as defined by the GHG
Protocol - Scope 1, 2 and 3.
While we have diligently measured and mitigated our Direct (Scope1) and Indirect (Scope 2) emissions for several years, we recognized
the need to address Scope 3 emissions, which often constitute asignificant portion of our overall carbon footprint. Taking a proactive
stance toward sustainability, we voluntarily collaborated with Greenly
to conduct a thorough carbon assessment, going beyond regulatory
obligations.

Publication 07 - Year 2023

Greenhouse Gas Emissions

Our activities are currently emitting a total of 100 ktCO2, with Scope
3 accounting for 86% of this total.

While our expectations were generally aligned with the results
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportprovided by Greenly for Scope 1 and 2 emissions, delving into Scope

62

3 emissions opened a new level of insight and understanding.

63«Food Products» contribute to nearly half of our emissions, as would
be expected for a food industry player.
Notably, product purchases, mainly consisting of food packaging,make up almost a quarter of our emissions. While not entirely
unexpected, this served as a reminder of the need to continually
improve our packaging practices. We are actively engaged in efforts
to reduce packaging weight, enhance recyclability, and incorporate
more recycled materials while keeping as the utmost priority thehighest standard of food preservation and safety.
We did not expect the relatively low impact of transportation on
our overall emissions profile. Given our status as an international
company with products distributed across various countries, we
anticipated that transportation would constitute a more significant
portion of our carbon footprint. However, our reliance on long shelflife products, such as canned and sterilized pouches transported
mainly by sea freight mitigated this impact. This underscores

theimportance of considering the entire product lifecycle in assessing
emissions.
We approached the findings with a positive outlook, viewing themas validation of our ongoing efforts towards sustainability. It was
gratifying to see that the products we offer inherently possess alow carbon footprint, reflecting our commitment to quality andPublication 07 - Year 2023

Looking at the breakdown by categories,«[Food] Raw Material» andenvironmental responsibility. This reaffirmed our belief that we aremoving in the right direction.
As we now have a comprehensive view of our emissions across all
scopes, our focus is on developing a robust long-term roadmap
to achieve our sustainability objectives. The insights provided bythis study will empower us to take proactive measures to reduce
our environmental impact. We are proud of the transparency wemaintain regarding our emissions profile and are eager to share ourprogress with stakeholders through various channels, including our
ESG reports.

Testimonial
Testimony extracted from the case study
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportconducted by Greenly (available at https://greenly.

64

earth/en-gb/case-study/maison-denis):
What would you say to a company that is hesitanton embarking on this sustainability journey?
Embarking on the sustainability journey may seem daunting, but
the first step is crucial: measure your impact. Just as you wouldn’t
embark on a weight loss journey without a scale, you can’t effectively
reduce greenhouse gas emissions without knowing where theystand. It’s not as daunting as it seems—start small, take it step bystep, and remember, it’s possible for everyone to make a difference.
Pablo Merino, ESG Manager, Denis Asia Pacific Pte Ltd

65
Publication 07 - Year 2023

2023 Scope 1 and 2
We have calculated our corporate direct and indirect emissions fromScope 1 and 2:

2023 GHG emissions (tCO2e)
SCOPE 1

Total
Emissions

Fugitive emissions

Refrigerant Gas

507

6

159

672

Mobile Combustion

Company Vehicles

226

28

199

453

Stationary Combustion

Boilers

TOTAL SCOPE 1
SCOPE 2

Manufacture Manufacture
Offices
Malaysia
Vietnam(Asia-Pacific)

4,648

1,958

-

6,606

5,382

1,992

358

7,732

Purchased electricity

4,238

603

563

5,404

TOTAL SCOPE 2

4,238

603

563

5,404

9,620

2,595

TOTAL (Scope 1 + 2)

921 13,136

Our Scope 1 and 2 greenhouse gas emissions represent a total of
13,136 tons* of CO2 equivalent in 2023, down by 4% versus 2022. 50%
emanated from stationary combustion (specifically boilers), while
41% derived from the consumption of purchased electricity. The
residual portion is distributed as follows: 5% from fugitive emissions(refrigerant gas) and 4% from mobile combustion (transport).

GHG emissions(tCO2e)16,00014,00012,00010,000
8,000
6,000
4,000
2,000
2020

2021

(Scope 1) Stationary Combustion(Scope 1) Fugitive emissions

2022

2023

(Scope 1) Mobile Combustion(Scope 2) Purchased Electricity

Our GHG emission intensity (measured in tCO2e per ton of finishedDenis Asia Pacifi c Pte Ltd - E.S.G. Report

product) remained steadfast. Providing food to the world is our66

mission. This is an essential activity, and we continue to do it
efficiently, generating (Scope 1 and 2) only 0.53 tCO2e in producing 1
ton of finished goods. This ratio is a key indicator which demonstrates
the improvements made in our factories to achieve more energy
efficient processes.
(*Small variations can occur between our previous calculations and the calculationfrom Greenly (announced above). This is due to the use of different emission factor
databases. However, these differences are minimal and do not change the conclusion
or big figures. Both calculations are valid and follow the recommendations of the GHG
protocol)67

Unlimited ambitions
From 0% in 2017, our production of solar electricity is now equivalent
to 20% of our electricity consumption from the grid and we expect
to reach 25% in 2024. We proudly embrace this renewable energy
revolution, aligning our operations with our carbon neutralitycommitment.
In the fight against climate change, our solar initiative stands asa formidable ally. We anticipate annual savings of approximately
1360 metric tons of carbon dioxide equivalent (tCO2e), contributing
substantially to our corporate commitment to decarbonize our
production.
To put this achievement in perspective, the emissions savings fromour solar project are equivalent to removing over 283 cars fromthe road each year or preserving nearly 150 acres of forest. These
numbers vividly illustrate the scale of our positive environmental
impact. This aligns with our corporate goal of achieving carbon
neutrality by doing the maximum possible to reduce emissions under
our control, namely Scope 2.

Publication 07 - Year 2023

Renewable Energy

Solar Photovoltaic installation in Vietnam

Solar electricity is booming in Vietnam: it accounts for 10 % ofelectricity production there, more than India (9.5%), the European

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Union (8.7%), and China (6.5%).

68

Testimonial
Having worked together across the region,
Maison Denis has demonstrated commitment anddedication to responsible business operations.
The successful adoption of solar energy not only
contributes to cost savings but also reinforces Maison Denis’s role
as a leader in fostering a greener and more sustainable future. The
team at ERS Energy is proud and honoured to be part of the journey.
Jacky Hung, Country Operating Director, ERS Energy, Vietnam.

69

Chi Minh City, now boasts 700 solar panels on our building’s roof toharness Vietnam’s abundant sunlight. Every day, these solar panels
convert sunlight into up to 1,500 kilowatt-hours (kWh) of clean,renewable electricity. This impressive output represents 40% of thedaily electricity needs of our factory and a potential saving of 360
metric tons of carbon dioxide equivalent (tCO2e).

Solar Photovoltaics in Malaysia
Our Vietnam installation followed the success of our solar projectin our Malaysian industrial site back in 2018. We equipped 7 of ourbuildings with a total of 1600 rooftop solar panels that generated
around 1,700,000 kWh of electricity in 2023, equivalent to saving
1,000 tons of CO2e every
year.
Watch the video of our solar
system at this link: Solar
System Taiping
Our Solar Photovoltaics system stands as a testament to our
corporate responsibility and commitment to sustainable practices.
Beyond the technological aspect, it symbolizes our dedication
tooperational

consciousness.

excellence

while

prioritizing

environmental

Publication 07 - Year 2023

Our manufacturing site named “Denis Great Mekong” (DGM), near Ho

Energy Management
The first step in fighting climate change is to reduce
our greenhouse gas emissions. To achieve that, we aretaking strong initiatives in Energy Management. We
are not just working for the present but investing in the
future.
The manufacturing phase of our operations, especially steam
production, represents the most significant source of GHG
emissions under our direct control, where electricity and fossil fuels
are consumed.
In recent years, we have integrated diverse technologies andDenis Asia Pacifi c Pte Ltd - E.S.G. Report

implemented a comprehensive approach to reduce electricity

70

consumption and minimize fossil fuel usage for steam production
across our manufacturing sites in Malaysia and Vietnam.

Monitoring energy metrics
To start with, since 2018 our main production sites in Malaysia
have been equipped with electricity meters. This setup provides
us with real-time and comprehensive insights into our sites’ power
consumption, allowing us to identify major energy consumers.
Through ongoing analyses of the data gathered by these meters

71

seek opportunities to enhance our efficiency. Since then, we have
implemented regular Energy Management Meetings, to analyze ourelectricity and natural gas consumption and discuss the ongoingenergy projects.

Improving energy efficiency
Over the past few years we have carried out a series of projects
focusing on operational optimization, replacing equipment withmore efficient models, and conducting audits. These efforts haveresulted in annual savings of 776 tCO2e, as explained in our previous
ESG Reports.
In Malaysia in 2023 we hired an ESG Engineer, Mr Florian Deram,charged with coordinating our Energy Management plan for our main
manufacturing sites in Taiping. This same year, we implemented thefollowing series of actions:• Optimization of Sterilization Process: We improved our can		 sterilization process by optimizing the operating time of our		 retorts. This allowed for a reduction in our steam consumption,
leading to around 5 tCO2e saved per year.
• Steam Audit: We implemented regular internal audits to check

Publication 07 - Year 2023

and the Energy Management Information System (EMIS), we actively

our steam network. This comprehensive initiative involved
		identifying and rectifying leaks, addressing operational
		 inefficiencies,

andexploringpotential

equipment		 improvements, all aimed at enhancing energy conservation
		 within our operations. During this audit we also used a thermal		 camera to examine temperature variations and identify air and		 steam leaks or insulation deficiencies within our Cold Room.
		 This proactive measure ensures optimal product storage
		 conditions while simultaneously minimizing energy wastage.
• In Mafipro, we initiated the monitoring of new indicators to		 enhance our understanding of steam production processes and		 natural gas consumption.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report• Boiler Efficiency: As a result of the installation of steam flow72		 meters to measure the quantity of steam generated by our		 boiler, we can now gauge the amount of fuel used to produce a		 specific amount of steam. This allows us to track the efficiency
		 of our boiler.
• Boiler Air Ratio: Steam production within our boiler chambers
		 necessitates the presence of air. To ensure optimal performance,		 we acquired a flue gas analyzer, allowing us to measure and		 monitor the air ratio every month, an improvement from our		 previous annual checks. This enhanced monitoring capability
		 enables us to identify any deviations from the optimal air ratio.

73

gave us an overall picture of the remaining opportunities for saving
electricity and steam in our processes. This has led to the installationof jacketed insulation for our main steam piping, which will savearound 42 tCO2e per year. The other suggestions from the Audit areunder study for future implementation.

Horizon 2040
As we set our sights on the horizon of 2024, we are working on
additional ways to understand our energy usage: more energy
optimization solutions, more efficient equipment, more energy
recovery … to ensure successful decarbonisation of our production,with a view to achieving carbon neutrality by 2040.

Publication 07 - Year 2023

In Vietnam, we conducted an Energy Audit of our factory which

Climate Fresk
At Maison Denis, our commitment to Environmental,
Social, and Governance (ESG) principles encompasses aholistic approach. Education plays a pivotal role in our
pursuit of sustainability, and this chapter delves into
our initiative to equip our team with knowledge about
Climate Change thanks to Climate Fresk.
Understanding Climate Fresk
Climate Fresk, a French nonprofit founded in December 2018,
raises awareness about climate change through a collaborative
game using 42 cards. Participants create a “Fresk” summarizing the
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Intergovernmental Panel on Climate Change’s work. By 2023, over74

a million people have taken part, enhancing their understanding ofclimate science.
Climate Fresk outcomes:• Cultivating Awareness: Climate Education Inspires Change• Driving Collective Action: Empowering Informed Choices• Inspiring Innovation: Climate Literacy Fuels Solutions• Creating a Cultural Shift: Embedding Climate Education
		 for Sustainability.

75

In early 2023, our Top Management embarked on a transformative
journey by participating in an inaugural Climate Fresk during our
General Assembly. This workshop, attended by 36 key participants,
including our Chairmen, CEO and Directors from various
departments and companies, marked the beginning of anenlightening chapter for Maison Denis.
The success of this event, coupled with the enthusiastic response
from participants, fuelled our commitment to furthering climate
education within our organization. As a result, we made a strategic
decision to extend this knowledge to our English-speaking
employees at our main manufacturing site in Taiping, Malaysia,
where a significant portion of our workforce is based.
To date, 98 employees at our Taiping sites have actively engagedin Climate Fresk, representing 38% of our English-speaking
workforce. Despite this commendable progress, we aspire toachieve full participation among our English speakers by the endof 2024. Recognizing the diversity within our workforce, we are
actively working on plans to train facilitators proficient in Malay.
This initiative aims to ensure that every member of our organization,
regardless of language, has the opportunity to benefit from thisvaluable knowledge.

Publication 07 - Year 2023

Maison Denis driving change through climate change
education

It’s noteworthy that 86% of the participants reported gaining “alot of new knowledge” through those workshops. Additionally, thepositive feedback from participants has translated into a collective
commitment to actively reduce their carbon footprint.
To enhance comprehension and inclusivity, we’ve adapted ourapproach to accommodate varying levels of familiarity with thesubject. This includes simplifying the Fresk by fine tuning card
content and utilizing concrete examples that resonate with theclimate challenges facing Malaysia.
Climate Fresk isn’t just a workshop; it’s a catalyst for change. In
fostering climate literacy, we are sowing the seeds for a moresustainable future, guiding our journey towards environmental
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportstewardship.

76

In this chapter, we are focusing on our Resource
usage (Water and Paper) and our generation of Waste.
Given that resources are limited and precious, wemanage them in a way that limits our impact on theenvironment.
Water
In 2023, DAP consumed 476,586 cubic meters of water. The decreased
figure (- 12% compared to 2022) is mostly linked to the repair of anunderground water pipe leaking in Guinea Foods.

Water consumption (m3)600,000
500,000
OMV
MM

400,000
300,000
200,000
100,000
2018

2019

2020

2021

2022

2023

(O: Offices, MV: Manufacturing Vietnam, MM: Manufacturing Malaysia)

Publication 07 - Year 2023

Resources
Management77

To ensure that discharged water is fully treated before dispensing it
into the environment, every single one of our factories is equippedwith a Waste Water Treatment Plant (WWTP). The water discharged
consistently complies with national rejection standards.

Waste
In 2023, our manufacturing sites generated 5,747 tons of Normal
Waste (packaging, rejected products, WWTP sludge, scrap-metal …),
a stable value compared to last year.
94% of this waste is diverted from landfill, going to facilities able togive it a second life by being reused, recycled or valorised.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Normal Waste generation (tons)

78

7,000
6,000
5,000
4,000

MV
MM

3,000
2,000
1,000
2018

2019

2020

2021

2022

(MV: Manufacturing Vietnam, MM: Manufacturing Malaysia)

2023

79
Publication 07 - Year 2023

Hazardous Waste (any waste that could have potential threats topublic health or the environment without proper handling) represents
only 2 tons, which comprises oil, batteries, solvents, paints,
chemicals etc. This is monitored, stored and managed by qualified
employees and collected and treated by authorized contractors.

Hazardous Waste generation (tons)
7
6
5
4

MV
MM

3
2
1
2018

2019

2020

2021

2022

2023

(MV: Manufacturing Vietnam, MM: Manufacturing Malaysia)

The fluctuations in waste generation mainly reflect our incoming
materials and our activities. Despite our favouring purchases withfewer packaging materials, this still presents a challenge for many
suppliers.
We audit our waste treatment centres regularly to ensure our waste
is treated properly; we only work with those treatment centres that
fulfill their obligations and demonstrate effective control of theirenvironmental impact.

Our audit criteria are straightforward: the best practices in terms ofEnvironment, Health and Safety (EHS) will be rewarded with higherscores. This is how we choose between suppliers. Nonetheless, toavoid neglecting minor entities with a limited grasp of this concept,
we also consider and recognize their commitment and progress.
We have now audited all our waste collectors and we will continue todo so regularly.

Paper
In 2023, DAP consumed 5,748 kg of Paper, a 13% reduction comparedto the previous year. The impact of COVID-19 has accelerated thedigitalization of several administrative processes. Since 2020 every
company has had to handle work from home and out of necessity, we
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

have had to find solutions. Many new ways of working and handling80

documents were implemented as a consequence. Those practices
have continued since staff have returned to office premises,
explaining our lower levels of paper consumption.
This reduction marks the achievement of pledge number 4 “to reduce
our current usage by 10% in 2022-2023.”
More impressively, in just 6 years we have halved our paper
consumption.

81
Publication 07 - Year 2023

Paper usage (kg)12,00010,000

8,000

6,000

4,000
O
MV
MM

2,000

2018

2019

2020

2021

2022

2023

(O: Offices, MV: Manufacturing Vietnam, MM: Manufacturing Malaysia)

In addition, we have ensured that all paper purchased comes fromsustainable sources, thanks to FSC or PEFC certification.
The Forest Stewardship Council (FSC) and the Program for theEndorsement of Forest Certification (PEFC) are organizations thatcertify forest products, like paper and wood, as being sourced in
an environmentally friendly, socially responsible and economically
viable manner.

Better
Packaging2030 Packaging Recyclability Objective
We are endeavouring to achieve our pledge to have all our packaging
recyclable by 2030. To date, we have classified the packaging that
we use and singled out those categories of packaging which are hard
to recycle, such as the pouches. We are working on a solution using
mono-material or other recyclable materials, given the challengethat it must withstand high temperatures under sterilization. We are
testing several materials with our suppliers, but none have been able
to meet our expectations so far. We have learned that there are noeasy solutions to this problem; our dedicated team will neverthelesscontinue working towards this goal.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Packaging in Singapore

82

DAP has been a signatory of the Singapore Packaging Agreement
since 2018 and won a Merit Award in 2019 for its efforts made in
reducing the quantity of packaging material used in its products(refer to pages 42-43, 86-89). The Singapore Packaging Agreement
ended in June 2020 and was replaced by the Packaging Partnership
Program (PPP). The PPP is a joint capability development program
between Singapore NEA and Singapore Manufacturing Federation(SMF), that supports companies with new obligations under the
Mandatory Packaging Reporting (MPR) system which started on
1 January 2021. PPP also provides a platform to exchange bestpractice in sustainable packaging and waste management whilst
enabling networking with various industrial groups within SMF.

83

Singapore Mandatory Packaging Reporting in March 2023 for theamount of packaging used in 2022. This packaging report covers all
specified packaging used on regulated goods supplied and used in
Singapore. We have also developed and submitted our 3R (Reduce,
Reuse, Recycle) plans, focusing on :• Packaging Reduction.
• Use of Recycled Content in Packaging Material.
Under this 3R plan, we completed 2 actions in 2023 and one is still inprogress with a completion target in 2025:
Reduced carton weight by adopting lighter board grade (lower
grammage – 170 grams per square meter). Adopting lower
grammage has multiple benefits, in terms of cost of course,
but also in the quantity of natural resources used (less wood,in this case, to produce the paper and carton), and greenhousegas emissions (less weight resulting in lighter transportation andso reduced fuel consumption). All this, while maintaining thesame level of performance to protect our product duringtransport.
Increased recycled content of our cartons. Similarly to theabove, more recycled content means a reduced quantity of virginkraft being used in the production of the carton. In 2023, 7 typesof cartons benefitted from this increased recycled content. The

Publication 07 - Year 2023

We successfully submitted our first packaging report under themaximum that we have reached is a carton made of 95% ofrecycled materials.
Still on carton optimization, we are working to change our 3-ply layer
pad (used inside the carton to divide layers of stacked products)
into single ply board. This would significantly reduce the packaging
weight and therefore also optimise our logistics.
Packaging Reporting and the 3R plan are mandatory and require anannual submission and update of our progress. We will continue tocomply with this each year.

Packaging in Australia

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

The Australian Packaging Covenant (APC) is a national regulatory

84

framework under the National Environment Protection (Used
Packaging Materials) Measure 2011 (NEPM) that sets out how
governments and businesses across Australia share the responsibility
for managing the environmental impacts of packaging.
The Australian Packaging Covenant Organisation (APCO) is tasked
with managing the Covenant and leading the delivery of the National
Packaging Target 2025:• 100% reusable, recyclable or compostable packaging.
• 70% of plastic packaging being recycled or composted.

85• The phase-out of problematic and unnecessary single-use
		 plastics packaging.
Our objective is to contribute to these national targets withoutcompromising the safety and quality of our products. Most of our
packaging in Australia is already recyclable. This is in line withour company packaging recyclability objective for 2030, and as
mentioned earlier, we are working hard on it. We evaluate ourselves
every year in regard to those National Targets, to monitor and share
our progress with the APC.
As part of our APC commitment, we are also updating all our
packaging to replace the Mobius loop recycling logo with the new
ARL (Australian Recycling Label) on all our packaged products forclear disposal instructions. We have managed to update 90% of thelabels and aim to reach 100% ARL in 2024.

Packaging in France
DAP successfully introduced the new Triman logo covering all foodlabels for the French market within the deadline set according
to French law. The new Triman logo consists of clear recycling
sorting instructions for food packaging. We see it as a significant
improvement because of its clarity, but also as it unifies sorting
instructions nationally; these used to vary by region.

Publication 07 - Year 2023

• 50% of average recycled content included in packaging.

Packaging improvements
Aside from the Mandatory Reporting and objectives set in
Singapore, Australia and France, we also take initiatives in all ourmarkets to continuously improve our packaging.
Paper packaging certified with the highest standards
For some of our paper-based packaging, we now use sustainably
sourced paper that carries the most recognized certification.
Sourcing material with this certification guarantees that the
paper comes from forests that are responsibly managed with highstandards on environmental, social and economic matters.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

To make this possible, we have had to source new suppliers; in86

addition, we have influenced our existing suppliers by demonstratingthat this type of certified supply could bring benefits to them. They
have consequently agreed to undertake a certification process.
We are proud to have madethis change for 3 models of ourClub Cans packaging, and wehope to change our entire Club
Cans range within 3 years.

87

Our team continue to keep our packaging lean yet functional and safe.
In 2023 we achieved a total reduction of 2.6 tons of paper packaging, by:• Reducing the carton divider to one piece per carton.
• Removing the carton divider and reducing carton size.

• Lightweighting of carton board quality and reducing carton size.

Publication 07 - Year 2023

Reduce packaging weight• In the case of plastic packaging, we		 lessened the environmental impact by		reducing the shrink-wrap thickness
		 from 80 to 60 microns. In total, we		 managed to avoid 971 kg of plastic
		 consumption per year.
Packaging Carbon Footprint
In 2023, we calculated our greenhouse gas emissions for Scope 3
including our packaging for the first time.
We estimate that 23.2 ktCO2e emissions are related to our productpackaging. This represents a share of 23 % of our total greenhouse
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportgas emissions.

88

89

primary contributors to these emissions. Throughout the greenhousegas assessment of our packaging, two compelling points emerged,
adding a positive perspective to our efforts:• The carbon footprint of our product ingredients is impressively
		 low. By predominantly utilizing vegetables & pulses, fish, and a		 concise list of ingredients in our recipes, our food ranks among
		 the lowest in carbon footprint. This emphasizes the significance		 of addressing our packaging practices to further enhance our		 overall sustainability.
• Our commitment to selling products with extended shelf lives is		 a strategic move. These products require robust packaging to		 withstand the sterilization process and ensure the safety of our		 offerings over a number of years. This not only aids in reducing
		 food waste but also minimizes the risk of spoilage during		 transportation or exposure to external elements.
Whilst acknowledging that perfection in packaging remains elusive,
our ongoing efforts to enhance sustainability are steering us in theright direction. As we strive for a more sustainable food system, each
initiative mentioned in this chapter plays a crucial role in providing
more sustainable food.

Publication 07 - Year 2023

Notably, our packaging primarily consists of cans, which are theGreenBuildings
Buildings have extensive direct and indirect impacts on theenvironment. During their construction, occupancy, renovation,
repurposing and demolition, buildings use energy, water, andraw materials, generate waste, and emit potentially harmful
atmospheric emissions. These facts have prompted the creationof Green Building standards, certification, and rating systems
aimed at mitigating the impact of buildings on the naturalenvironment through sustainable design.

One of our major and most challenging environmental pledges is
to certify all the buildings and facilities DAP owns under a Green
Building scheme by 2030. This ambitious declaration underscores
our dedication and the magnitude of our commitment to creating
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

healthier work environments for our employees while reducing the90

ecological footprint of the buildings they’re working in.
To align with the specificities of each geographical location, we have
opted to embrace the local Green Building scheme in every country
where we operate. The standards may vary slightly, but they all serve
the common goal of mitigating the impact of buildings on the naturalenvironment through sustainable design.
As of now, we have successfully certified six of our offices andfacilities across three different countries:

91

Singapore and SFI Supplies Management):• First Certification 2017, under the GreenMark standard.
• Certification renewed in 2021. The next renewal will take place in		 2024, to validate our continuous improvements.
A.Clouet (Malaysia) office, Kuala Lumpur• First Certification 2019, under the GreenRE standard.
• Certification renewed in 2022. Next renewal in 2025.
SFI Food, Malaysian Logistics centres, Taiping(2 buildings: SFI Food P1 and SFI Food P2)• First Certification 2019, under the GreenRE standard, Silver level.
		 These were the first two buildings in Malaysia to complete the		 GreenRE certification under its Industrial scheme• Certification renewed in 2022. Next renewal in 2025.
Guinea Foods 2, Malaysian Manufacturing facility, Taiping• First Certification 2022, under the GreenRE scheme.
• Renewal in 2025.

Publication 07 - Year 2023

Maison Denis Building, Singapore (Denis Asia Pacific, A. Clouet

A. Clouet Australia office, Sydney• First certified in 2023 under the GreenStar standard, 2 Star level.
• Renewal in 2026.
As we work together with local teams on these projects and learn
from various certification schemes, we are building up bothknowledge and experience. Our teams have the opportunity to test
new ideas, identify improvements and gain valuable insights into ourbuildings and ways to improve them, leading to more efficient andsustainable solutions.
In 2024, our focus is on certifying our newly retrofitted manufacturingsite in Taiping, Malaysia (refer to Chapter ‘Taiping Manufacturing
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Master Plan’ page 97). This project, registered under the GreenRE

92

Green Building Scheme for industrial buildings, involves integrating
sustainability requirements from the project’s design phase. The
primary challenge lies in optimizing thermodynamic needs by
exploring how each process element can be reused. Our goal is toestablish a highly efficient cooling system, incorporating essential
Green Building features such as natural ventilation, LED lighting,waste segregation, and ensuring good indoor air quality. The
anticipated outcome includes substantial positive impacts on ESG
metrics, including reduced greenhouse gas emissions, enhanced
staff safety and comfort, improved waste management, and energy
savings.

93
Publication 07 - Year 2023

Certiﬁcate of achievement

THIS IS TO CERTIFY THAT:

A. Clouet Australia (ACA) Green Building
HAS BEEN AWARDED A:

2 Star Green Star ratingIN:

Building operations
REPRESENTING:

Average practice
RATING TOOL:

Green Star - Performance 1.2.0

DAVINA ROONEY, CHIEF EXECUTIVE OFFICER
GREEN BUILDING COUNCIL OF AUSTRALIA
Certiﬁed 5 October 2023
Valid until 5 October 2026

www.gbca.org.au

Testimonial
Achieving&

investing

in

Green

Building

certification for our old office/warehouse wasquite a laborious process but it was one of the best
decisions we’ve made.
The process pushed us to think more creatively about reducing ourenvironmental impact meaningfully while incorporating energyefficient upgrades & sustainability design features which haveresulted in tangible benefits like lower utility bills and improved
indoor air quality.
It’s a small step towards a greener future, and we’re glad to be a part
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportof it.

94

Richard Mo, Managing Director, A. Clouet (Australia) Pty. Ltd

For factories and logistics centers, Green Building certification isa logical and sensible addition to our Environmental Management
System (certification ISO 14001), that we started implementing morethan a decade ago:
Malaysia• Mafipro Sdn Bhd			

Certified since 2013

• Guinea Foods Sdn Bhd			

Certified since 2013

• SFI Food Sdn Bhd 			Certified since 2018

Vietnam• Denis GM Co. Ltd			Certified since 2019

ISO 14001:2015 specifies the requirements for an environmental
management system that an organization can use to enhance
its environmental performance. It is intended for use by anorganization seeking to manage its environmental responsibilities
in a systematic manner that contributes to the environmental
pillar of sustainability.
The Group’s pursuit of this certification for all industrial sites, andthe successful renewals since 2013, underscores our commitment
to responsibly control our environmental impact, particularly in the
production stage. The ongoing efforts made by our teams to meet
annual certification requirements have been a clear demonstrationof our sense of responsibility towards the environment.

Publication 07 - Year 2023

Environmental
Certification95

Supply chain
sustainability
We believe that, for a Fast-Moving Consumer Goods
business like ours, the sustainability of the supply chain
is key to the durability of the business model and to thecompany’s ethics.
As an established centennial company, DAP benefits from a heritageof solid values. But, with an internationally renowned brand portfolio,
DAP has also to check that its suppliers adhere in turn to its ethics
and that they do not participate in unsuitable and/or illegal activities
or ventures that could taint the reputation of the company and of its
brands.
In 2017 DAP implemented a «Supplier Code of Conduct” to which all

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

our suppliers should adhere.

96

In 2023 our “Supplier Code of Conduct” was reviewed, updated andimproved, taking into consideration our 6 years’ experience in thismatter and the new guidelines from the revised governance policy
standards from UN Global Compact.
These improvements cover many aspects such as Human Rights,
Social Governance, Anti-Corruption, Climate Change and Protectionof the Environment and Resources.
We also took this opportunity to better define the scope of our
Supplier Code of Conduct (SCC), by implementing 3 screening tools:

97

		

turnover with us is over SGD 100k.

2) The requirement is dropped to SGD 5K if the company’s business		

is in transportation, fishing or palm oil.

3) If the partner company has implemented a more stringent Code		of Conduct than ours, we can decide that their COC is compliant		with our requirements and therefore they would not need to sign		

our SCC.

In our supply chain, our upmost priority is safety. As we are revamping
our main factory (Taiping Manufacturing Master Plan Project), we areconstructing the plan of this major renovation through the filters anddemands of our ESG ambitions.
As far as DAP’s direct supply chain is concerned, our Ethics
Committee has identified two issues, sensitive to consumers, NGOs
and public opinion: sustainability of tuna supplies and palm oil. These
two topics have therefore been put top of the list of our priorities.

Taiping Manufacturing Master Plan
The first phase of the Manufacturing Development Master Plan, the
CFPP (Centralized Fish Processing Plant), started with the building
renovation in late 2023. The purpose of this phase is to improve thefish preparation process, with the following ESG benefits:- Compliance with higher standards of safety, environment

Publication 07 - Year 2023

1) The requirement for an SCC is limited to companies whose		 preservation, energy optimization, including “Green Building”
		 gold certification,- Improved employees’ working conditions and productivity,- Higher employees’ working skills: enhancement and		 performance recognition,- Better raw material yield and by-products valorization.
The ramping up of the CFPP will start in September 2024, and will befollowed by the next phase of the master plan: the upgrading of thepacking and canning processes, the continuous improvement of our
Taiping industrial center and of its ESG footprint.

Sustainability of our tuna supply

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Even though DAP’s tuna business represents less than 0.1% of the98

yearly world tuna catch, the company is committed to being a brandthat stands for quality and acts with responsibility by taking a strong
stand for compliant fishing together with sustainable fish sourcing
and manufacturing practices.
We do not have a direct relationship with tuna fishing vessels as wework with fish canning factories, which produce our recipes to our
specifications, and under our quality control. Our area of influenceis in the purchasing specifications we provide to the canned tuna
manufacturers.

99sustainable fish sourcing is our way of putting pressure on thetuna fishing industry to make progress not only on sustainable tunafishing but also on fair and compliant labour practices.
Manufacturers who have been selected to produce for DAP must
accept our sustainability specifications.
Our sustainability specifications cover three main categories:(1) The biomass
According to the International Seafood Sustainability Foundation(https://www.iss-foundation.org/), globally, 61% of the 23 majorcommercial tuna stocks are at healthy levels of abundance, 22% areat an intermediate level, and 17% are overfished.
DAP only uses tuna species which are not endangered and frombiomass that is healthy (not at an intermediate level and not
overfished).
Data on the biomass situation is assessed by Regional Fisheries
Management Organizations (RFMO), international intergovernmentalorganizations dedicated to the sustainable management of fisheryresources in international waters. We follow the Indian Ocean Tuna
Commission (IOTC/iota.org) and the Western and Central PacificPublication 07 - Year 2023

The use of stringent tuna purchasing specifications that require

Fisheries Commission (WCPFC/www.wcpfc.int) in particular. Most of
their data is published by ISSF (International Seafood Sustainability
Foundation).
DAP therefore only sources three species of tuna:• Skipjack tuna (KATSUWONUS PELAMIS)
Most of our canned tuna is produced using skipjack tuna. The
skipjack tuna used by our brands is caught in the Pacific Ocean, inareas assessed by WCPFC as not overfished, but they could comefrom any other fishing area where skipjack tuna resources arehealthy (not overfished) as assessed by RFMOs.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

In the year 2023, 100% of our skipjack tuna was sourced
in line with this sustainability specification.

100• Yellowfin tuna (THUNNUS ALBACARES)DAP uses yellowfin tuna for canned tuna in oil or in water. In someparts of the world, yellowfin tuna is overfished. Our requirement isthat yellowfin tuna for our brands is fished from the Western Pacific,
which is assessed as not overfished by the WCPFC.

In the yearly period 2023, 100% of our yellowfin tuna wassourced in line with this sustainability specification.

101

As we may regularly experience several months without any
supply from the Western Pacific, the only solution to maintain thissustainability ratio on yellowfin is to reduce the importance of thisspecies in our production.
We have therefore managed, in about 75% of our supplies, toreplace yellowfin by a lesser-known species called Tonggol. In termsof sustainability balance, such a species presents both a benefit
and a drawback. On the plus side, Tonggol is a coastal fish caught
by local small-scale fisheries. This contributes to the local economy,
and this type of tuna is not listed as an endangered species. On thedownside, these local species of tuna are not used worldwide by
the major industries, therefore there is no official monitoring fortheir biomass by RFMOs.
These local coastal fisheries are however, fully monitored by thecanning factory which uses Tonggol raw material for our production.
They have to comply with a lot of criteria and are audited every year.
The list of requirements comprises:• Compliance with fishing laws and regulations• Compliance with human rights and employment laws and		 regulations• Full fish traceability

Publication 07 - Year 2023

• Tonggol tuna (THUNNUS TONGGOL)

During the period, 100% of Tonggol was caught in the Western
Pacific.

(2) The Supplier Code of Conduct
As explained above, DAP works with suppliers who share the samecode of conduct for their factories and who, in turn, make thismandatory for their own suppliers.
• Full compliance of labour and social conditions with national
		 laws and international treaties (preventing, amongst other		 issues, illegal labour and human rights abuses like slavery or		 child labour).
• No corruption or bribery.
• No tuna supply from illegal, unregulated, and unreported (IUU)
		fishing.
Denis Asia Pacifi c Pte Ltd - E.S.G. Report• No tuna supply from fishing vessels not certified as Dolphin

102

		 Friendly or those practising shark finning or fishing of
		 endangered species.

(3) The recommendations
We play our role in encouraging our suppliers to improve catching
methods for skipjack and yellowfin tuna in order to limit bycatch(accidental catch of other species).
Most of our tuna is caught by purse seine fishing vessels and a small
percentage from pole and line. We do not accept other methods ofcatching (like long lines) because of an excessive bycatch rate.

103

percentage catch of purse seine on free school tuna versus purse
seine on FADs as they are mixed in the fishing vessels. We are,however, in constant dialogue with our suppliers who are committed
to collecting data and sharing technical information. This should
allow us a better understanding of the situation within a short timeframe in order to improve our purchasing specifications.
As a company involved in canned fish, we have on numerous
occasions taken the opportunity to express our opinion that
Marine Reserves and Marine Protection Areas should be enlarged;
additionally, well managed quotas for fish caught based on scientific
data is an effective tool to manage and to protect fish resources for
future generations. We specifically express our support to promote
the following areas as Marine Reserves and we pledge not to supply
fish from these seas:• the Antarctic Ross Sea• Pulau Besar and Merlimau in Melaka, Malaysia• Port Dickson marine park in Negeri Sembilan, Malaysia• Pulau Lima in Johor, Malaysia• Pulau Songsong in Kedah, Malaysia(4) Data monitoring
We have since 2022 implemented an obligation to monitor data for all
our tuna production with six distinct categories:

Publication 07 - Year 2023

As of today, our suppliers are unable to distinguish between the• Name of species• Catching area
• Catching method• Name of vessel• Production code
• Quantity produced under the above 5 categories.
In collaborating more closely with our suppliers, we are therefore
able to trace our tuna all the way from the vessels that fished them tothe retail stores where they are sold.

Testimonial
After 40 years of service at Maison Denis, notably
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportmanaging

104

SupplyChain,

Procurement

andLogistics, I will retire in 2024. I had the chance toparticipate in the start of the ESG revolution in our
entire Value Chain; I believe it will lead us in the coming twenty years
towards the ultimate collective objective of Carbon Neutrality. At
the same time, this profound change of mindset will really help ito
improve the environment, the protection of resources and corporate
governance globally. I encourage the younger generations working at
Maison Denis to embrace and participate actively in this transition.
Mr Jean-Philippe LAMY, Supply Chain & Procurement Director,
Denis Asia Pacific Pte Ltd

105(1) DAP palm oil policy
DAP has, since 2011, implemented a policy of ‘responsible use’ ofpalm oil, and, within a few years, reached its target of 100% certified
sustainable palm oil. This policy was combined with a premiumisationof its main brands, replacing basic palm oil wherever technicallypossible, by an alternative vegetable oil with a healthier nutrient
profile, like olive oil for instance.
Despite our extremely low use of palm oil, DAP has neverthelessestablished and adhered to two stringent standards:• Palm oil used in any DAP products should be sustainable.
		 Our factories are RSPO certified and, for our brands, they
		 only source palm oil of West Malaysian origin which is certified
		 as sustainable. If an OEM client is unwilling to be charged for the		 extra cost associated with this, we fully bear the cost of the		 green credits, which are the minimal form of sustainability.
• DAP product labels should be clear and explicit.
		 When a DAP product contains palm oil, it has to be clearly		 stated on the ingredient list.

(2) 2023 figures
Today, palm oil is present in a very limited number of our products.

Publication 07 - Year 2023

Sustainable Palm Oil

Below are the quantities purchased in 2023 and the associatedsustainability certificate:- For Ayam Brand™, 100% of the Palm Oil purchased is certified
		 RSPO Segregated. It represents 111 tons in 2023.
- For other brands, including Original Equipment Manufacturer
		 (OEM), we purchased 36 tons of certified RSPO Segregated, and		 79 tons was claimed with RSPO Green Credits (Book and Claim).
- For other products derived from palm fruits (like palm fruit
		 puree), we purchased in 2023 a total of 1097 tons of palm fruit,		 and only 610 tons were used in the final product (palm fruit puree).
The remainder, fiber and kernel, were given back to our supplier		 for valorization. There is no sustainability scheme planned		 for palm fruit puree as it is a marginal food item; therefore, we
Denis Asia Pacifi c Pte Ltd - E.S.G. Report		 purchased in 2023 an equivalent tonnage (610 tons) of RSPO

106

		 Green Credits (Book and Claim), to cover the quantity in our		 products, to support sustainable palm oil and to achieve a full		100% sustainability on palm products which is beyond
		 expectations.

(3) Support Asia for Sustainable Palm Oil (SASPO)DAP is proud to be among the founding members of Singapore
Alliance for Sustainable Palm Oil (SASPO), an initiative of WWF
Singapore.
(www.wwf.sg/sustainability-circular-economy/sustainable-palm-oil/).

107

occurring as well as deforestation and animal habitat loss in theregion. It aims to provide a platform for companies to come on asustainable journey towards producing, trading and using certified
sustainable palm oil.
DAP’s palm oil policy proves that it is possible for medium sizedcompanies to develop and implement sustainable and responsible
policies. Recent years’ events have demonstrated that it is our duty toparticipate in all possible efforts to reduce and eventually eliminate
haze from our lives.
Whatever their size, all companies should adopt this necessary
environmental goal.
Thanks to its palm oil policy, implemented since 2011, DAP has been
100% certified as sustainable in terms of its palm oil ingredient andpalm fruit products since 2020. We have progressed exactly as per
our commitments.
• In its 2017 palm oil scorecard report for Malaysia/Singapore
		 based local companies, WWF gave DAP the best score of 10 out
		 of 12 with this comment:“Leading the way
DENIS ASIA PACIFIC (AYAM BRAND)SCORE: 10

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The vision of the Alliance is to make CSPO the norm to stop hazeWWF commends Denis Asia Pacific for showing strong leadership in
regard to the procurement of sustainable palm oil within the Southeast
Asia region. Denis Asia Pacific has demonstrated transparency andcommitment to purchase 100 per cent CSPO, is an active member in
RSPO, a founding member of SASPO and publicly discloses the total
volume of palm oil volumes used for each of their brands. While it has
yet to achieve 100% physical CSPO, Denis Asia Pacific is leading theway for other Singapore-based companies to follow.”• In June 2018, Mr Daniel Denis, DAP’s ESG committee Chairman,		represented SASPO at the Paris Roundtable summit on
		 Sustainable Palm Oil.
• In 2020, DAP received a score of 15.5 out of 22 in the
Denis Asia Pacifi c Pte Ltd - E.S.G. Report		 international WWF Palm Oil Buyers Scorecard. It was the108		 highest scoring company out of the 16 Asian companies assessed		 and sits in the top quarter of 173 companies assessed globally.
• In 2021, DAP ranked second in Asia behind Fraser and Neave,
		 with a score of 14.75 out of 24 in the international WWF Palm Oil		 Buyers Scorecard
		(https://palmoilscorecard.panda.org/#/scores)• In 2022, SASPO ceased to be organized under a Singapore		 registered company as the fixed costs were consuming too
		 much of its resources and became an informal committee of109		 The yearly memberships have been transformed into donations
to WWF’s SASPO funding.
• In 2023, DAP received a score of 8.9 out of 10 on the Shared
		Responsibility Scorecard by RSPO. (https://rspo.org/as-an		organisation/shared-responsibility/the-shared-responsibility		scorecard/). We rank among the top 67 out of 1866 companies		 that were screened. The average grade for all companies is 2.1 in		 comparison.

Publication 07 - Year 2023

		professionals under the Singapore WWF’s supervision.

Life Cycle
Assessments
To gain a comprehensive understanding of the environmental
footprint associated with our products, we initiated the practiceof conducting Life Cycle Assessments (LCA) on our core productrange several years ago. This meticulous process serves a dual
purpose: enhancing our comprehension of greenhouse gas (GHG)
emissions at the product level and providing a holistic view of thebroader environmental impact beyond climate change alone. LCAs
encompass a wider array of environmental impacts than climatechanges, including impacts on biodiversity, water availability,
resource utilization, eutrophication, acidification, ozone depletion,
land use, and ecotoxicity, among others.
Examining all these impacts at each stage of our products, from thecultivation of ingredients to the usage and disposal of packaging
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportby the end consumer (referred to as «Cradle to Grave» in LCA

110

terminology), yields invaluable insights directing our focused actions.
To date, we have completed this comprehensive analysis for three of
our flagship products:- Sardines and Mackerel in Tomato Sauce, in cans.
- Baked beans in Tomato Sauce, in cans.
- Coconut Milk and Coconut Cream, in cans and TetraPak
The findings from these studies have provided intriguing information.
For instance, in our sardine and mackerel products, the packaging
in cans constitutes the majority of our climate change impact. In

111itself emerges as the primary source of greenhouse gas emissions.
Conversely, for baked beans, the manufacturing stage exerts themost significant impact on climate change, attributed to our use offossil fuels in production.
In an effort to simplify and benchmark the complex results of ourLCAs, we are translating all environmental impacts into a Single
Score, adhering to the European Commission’s definition andguidelines. The outcome is unequivocal: our products rank among
the food items with the lowest environmental impact. To underscore
this commitment, we participated in the French Eco-Score initiative,
which aims to showcase the environmental impact of food productson their packaging. On this scale, the majority of our products secure
A or B ratings (the best scores), with only a select few receiving a C
rating (the lowest rating being E).
Our dedication to this ongoing initiative continues, as we remaincommitted to assessing more of our products along the way. We
firmly believe that reducing our impact begins with a thoroughunderstanding that will then contribute to a more sustainable foodsupply future.

Publication 07 - Year 2023

the case of coconut products, the farming stage of the coconut

Curry with Ayam Brand ™

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportmackerel in tomato sauce

112

113
Publication 07 - Year 2023

Denis Asia Pacifi c Pte Ltd - E.S.G. ReportSocialResponsibility

114

DAP’s HR strategy is to attract, motivate, train, and retain
quality employees in order to build together with them a
profitable, durable and sustainable business model.
Creating value for employees is an important part of ourbusiness vision. DAP believes that our employees play
the prime role of driving the company and determining
its success.
We are committed to building an organization with arespectful and honest environment for our employees,
whilst creating value for customers and stakeholders.
In 2023, Human Resources (HR) strategies have evolved to meetthe dynamic demands of the workplace, emphasizing a holistic
approach to employee well-being and organizational success. We
are prioritizing employee experience as a key driver of engagement
and productivity. Diversity, equity, and inclusion have become
central pillars of HR strategies, acknowledging the importance of
creating inclusive workplaces that celebrate individual differences.
Continuous learning and upskilling initiatives are also at the forefront,
as we recognize the need to adapt to a rapidly changing landscape.

Publication 07 - Year 2023

Our
People115

Human Resources
Strengthening a team through the strategic addition of new
positions is a crucial step in enhancing organizational capabilities
and achieving collective goals. One of our key focuses was tostrengthen our HR team in Taiping, Perak Malaysia whereby we havea staff strength of 1,200 employees under 3 different entities. The
addition of a Senior Executive for Employee Relations and a Senior
HR Manager gave us an opportunity to inject fresh perspectives,
creativity, and innovation into the team dynamics. This was thenfollowed by many discussions in Quarter 4 in planning for thecentralization of the HR team structure. This involved consolidating
HR functions, such as recruitment, training, and payroll, into a
unified and centrally managed department. This approach allowed
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportfor standardized policies and procedures, enabling organizations to116

maintain a cohesive corporate culture and comply with regulations
more effectively. Centralizing HR services also facilitates better data
management and analytics, providing organizations with valuable
insights into workforce trends and performance metrics.
As organizations adapt to the changing landscape, the prioritizationof health and mental well-being in the workplace has become more
pronounced. HR teams in the various entities implemented numerous
wellness initiatives; Sports Day was a huge success for Mafipro,
Guinea Foods & SFI Food with a turnout of more than 700 employees;
A.Clouet (Malaysia) had their first company-wide revitalizing team

117

Maison Denis Singapore had an amazing time bonding with one
another during the Christmas Lunch & Team-Building at ShangriLa Singapore. DAP continues to foster a culture that destigmatizes
mental health concerns and encourages open conversations. We
hosted a series of programs during World Mental Health Week on
our learning platform “talentLMS” focusing on nurturing mental
health. We aimed to raise awareness about the importance of
maintaining a healthy mental state and provide guidance on coping
strategies when facing challenges. This not only enhanced employee
satisfaction but also contributed to a more resilient and engaged
workforce, ultimately driving long-term success for both individuals
and the organization.
Embarking on a continuous improvement journey towards genderequality, we embraced the United Nations Global Compact (UNGC)
and its Women’s Empowerment Principles (WEP). The Company’scommitment to fostering a more inclusive and equitable workplace
began with a comprehensive assessment of existing policies andpractices. The Company acknowledges that the journey towards
gender equality is ongoing, with regular assessments and continuous
improvement at its core. By adopting UNGC WEP tools, we set thefoundation for a more gender-inclusive workplace, marking the initialsteps in a journey that aligns with global best practice for women’s
empowerment.

Publication 07 - Year 2023

building retreat at the Damai Laut Beach and the colleagues inKey figures
At the end of December 2023, DAP staff totalled 1,791 employees;
a decrease of 3% compared to 2022. The decrease in headcount isdue to the completion of fixed-term contracts in the manufacturing
facilities.
68% of our employees are based in Taiping, Perak Malaysia,
supporting our manufacturing and warehousing activities.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Headcount

118

2,000
1,800
1,600
1,400
1,200
1,000
800
600
400
200
0

2018

2019

2020
Female

2021

2022

2023

Male

Women account for 64% whereby there is a 2% slight reduction incomparison to 2022; this could be due to the completion of fixedterm contracts at the manufacturing facilities. Overall our Company
has a high level of female employment among all categories of staff,

119

directors are aware that we are not far from reaching gender equality
in management and they aim to close the gap within a few years.

Gender equality
Worker66%

Executive

63%

Management

34%

37%

56%

44%
0%

10%

20% 30% 40%
Female

50%

60%

70%

80%

90% 100%

Male

Learning and development (L&D) remain crucial for organizations
as a cornerstone for success. In today’s dynamic and competitive
business environment, the value of fostering a culture of continuous
learning cannot be overstated. DAP provided 24,211 hours of training
for the year, with an increase of 11,6% in comparison to 2022. This
represents an average of 13.5 hours per member of staff. The
following chart shows an equitable distribution of training hours
across all categories of employees.

Publication 07 - Year 2023

even if we are slightly weaker at the management level. All ourThe emphasis on cybersecurity has prompted organizations torecognize the critical importance of bolstering their defences against
evolving cyber threats. By investing in cybersecurity training, we not
only equip our workforce with the knowledge and skills to identify
and mitigate potential risks but also create a collective awarenessof the role each individual plays in maintaining a secure digital
environment. 7 interesting topics of cybersecurity training werecovered in 2023 via talentLMS and Proofpoint and this empowered
employees with the knowledge and skills to recognize, prevent, andrespond effectively to cyber threats.

Average Training hours
20

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

18

120

16
14
12
10
8
6
4
2
0

Management

Executive

Worker121

days: an average of 7.7 days per employee. The data remains
unchanged per the previous year.

Publication 07 - Year 2023

At end December 2023, the yearly number of MC leaves was 13,753

Occupational Health and Safety
In 2023, we had 24 occupational accidents and a total of 186 injury
days from those accidents. The frequency of accidents has slightly

Occupational Accidents (OA)
40

to

2022,

but

the

by 42%. This is our lowest number

30

of injury days since the first25

publication of our ESG Report in

20

2018. Our aim should, however,

15
10

continue to be zero accidents, by

5

prevention, investment, proper

0

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportcompared

severity significantly decreased,

35

122

increased by 3 more occurrences

2018

2019

2020

2021

2022

2023

work processes, empowerment,
previous accident inquiry anddebriefs, and education.
Each accident
is investigatedto identify its
root cause andto implement

Injury days from OA
800
700
600
500
400

an action plan.

300

Even

200

if

this

helps prevent
accidents

100
0
2018

2019

2020

2021

2022

2023

123

happened. Hence, we are also monitoring a set of other
Health & Safety indicators that are more reflective of ouractions.
Inspection is our watchword. By increasing our presence inthe field, we can detect and solve issues before an accident
occurs. In 2023, we conducted more than 100 factory
walkthroughs in our manufacturing sites. In addition tothese weekly walkthroughs, we also inspect our contractors
working on-site, to ensure they are complying with thepermit to work delivered to them after our safety briefing.
Specific apparatus is also subject to inspection, such as
lifting equipment. To facilitate our actions, we are assisted
by a software package named «Safety Culture». This helps
us build our audit checklist, conduct inspections using
tablets live in the field, and automatically generate reports
and statistics.

Publication 07 - Year 2023

recurring, it is still a lagging indicator: the event has alreadyRoad Safety
Commuting accidents (CA)30

Concerning road safety, ourinfluence is limited but we try
to keep our workers aware of

25

this. The overall number of20road accidents in Malaysia is

15

worryingly high and behavioral
changes among motorcyclists

10

and the youth are a cultural

5

challenge.

0
2018 2019

2020

2021

2022

2023

In 2023, the number of roadaccidents while commuting increased to 23. The commuting
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

accidents resulted in 636 injury days.

124

Injury days from CA
900
800
700
600
500
400
300
200
100
0

2018

2019

2020 2021

2022

2023

125

The EHS Week 2023 marked a significant collaboration between
our three companies in Taiping: Mafipro, Guinea Foods, and SFI
Food, aiming to instill a culture of safety, health, and environmental
responsibility. The full-week event started on October 23rd and went
on till October 27th, deploying a myriad of impactful activities.
The week started with a momentous inauguration ceremony,
officiated by the Director of the Department of Occupational Safety
and Health (DOSH) Perak.
The 2 first days were dedicated to Emergency Preparedness andResponse, with a Fire Drill and a Fire Safety talk conducted inpartnership with the local firefighting department. It emphasized
the importance of this subject, providing attendees with valuable
insights into fire prevention strategies and safety protocols.
As the week progressed, Wednesday and Thursday were dedicatedto promoting community welfare through Blood Donation. These
drives not only exemplified corporate social responsibility but also
showcased the power of collective action in supporting healthcare
initiatives and saving lives.
The culmination of EHS Week 2023 on Friday featured a Defensive
Riding Motorcycle event, promoting road safety awareness andPublication 07 - Year 2023

EHS Week in Malaysia

imparting crucial defensive driving skills. Through expert instruction
and practical demonstrations, participants were empowered tonavigate roadways with confidence and caution, mitigating risks andpromoting safer transportation practices.
These core activities were complemented by a series of otheractivities:• Carbon Free Week encouraged individuals to reduce carbon
		 emissions by adopting eco-friendly practices such as carpooling.
• Clean Plate Challenge aimed to combat food waste by promoting
		 mindful consumption habits.
• Used Item Competitions encouraged participants to embrace		 the principles of reduce, reuse, and recycle, fostering a culture
		 of resourcefulness and waste reduction.
Denis Asia Pacifi c Pte Ltd - E.S.G. Report• Climate Fresk event (refer to the chapter Climate Fresk page 74).

126

Throughout EHS Week 2023, participants were not only enriched withknowledge and skills but also rewarded with various gifts as tokens
of appreciation, fostering a sense of camaraderie and recognition.
In essence, the EHS Week 2023 served as a beacon of corporate
responsibility and community engagement, in a shared commitment
to safety, health, and sustainability.

127
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MyKenzen
MyKenzen is a nutrition service consulting company developed by
Maison Denis in Singapore helping individuals, corporate entities,
government boards, food service and manufacturing industries, andthe public to promote overall health & well-being.
MyKenzen extends its efforts into promoting health and wellness forthe employees of the companies under DAP.
In 2023, MyKenzen organized and implemented the «Achieve a
Healthier Weight Challenge,» involving the participation of sevenentities: Maison Denis Singapore, Denis China/HK, PT Faretina,
Denis G.M., Guinea Foods, Mafipro, and SFI Food. Despite being
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportsituated in six different countries, MyKenzen engaged 119 colleagues

128

in the competition. Participants underwent weight assessments
before and after the challenge, along with an online Teams nutrition
session entitled «Managing a Healthier Weight,» facilitated by
our nutritionist. Each entity took responsibility for coordinating
activities to support their staff throughout the health initiative, andmotivational posters were distributed during the challenge.
Following the 12-week challenge from August 1 to October 24, 2023,
we recognized the top 20 employees who demonstrated the mostsignificant percentage improvements in weight. The results were
impressive, highlighting improvements ranging from 5.04% to129

online debriefing session for the health challenge, with the winningparticipants sharing insightful tips. The accompanying photos
depict various activities undertaken during the Health Challenge.

Publication 07 - Year 2023

10.39% of their initial body weight. Finally, MyKenzen conducted an

Awareness
ESG is a subject that should be shared and endorsed by
all employees in a company whatever their occupationor position. Since the implementation of our United
Nations Global Compact membership and our ESG
policy, we have been organizing events to raise theenvironmental awareness of all our employees.
Sustainable Office Competition
We are pleased to share the incredible strides our company has madetowards sustainability through our Sustainable Office Competition
2023. This initiative brought together teams from around theworld to showcase their innovative practices aligned with our ESG
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Sustainable Goal Development commitments.

130

Goal 5: Gender Equality
Goal 9: Industry, Innovation andInfrastructure
Goal 12: Responsible Consumption
and Production

Sustainable Office competition 2023
Continue to work towards the 5 selectedSustainable Development Goals:

For more information on the goals, visit United Nations.

Additional: To work on an initiative related to health & wellness

Goal 14: Life Below Water
Goal 15: Life on Land

The best Initiatives will be awarded.
Contact Pablo Merino or Shermin if you have any questions:pablo.merino@denis.com / sherminlow@mykenzen.com

1315, promoting gender equality. They encouraged female employees
aged 40 and above to undergo regular mammogram screenings. To
support this initiative, they offered a subsidized rate/reimbursement
for mammogram screening, and allowed staff to take a half-day off
for the screening with the Head of the Department’s approval.

For Goal 12, various offices made remarkableefforts.
The Vietnam office successfully utilized the«Reshare» platform to contribute to the circular
economy, giving a second life to clothes. Througha three-step process, they have effectively
extended the life cycle of clothing, aligning withRESHARE’s mission to reduce waste and promote

Publication 07 - Year 2023

Our Malaysia team launched a commendable initiative under Goal

responsible resale, reuse, and recycling. The office expressed hopethat these efforts will play a significant role in waste reduction andenvironmental protection.
Under Goal 12, our Thailand office observed the Annual Earth Day
event by inviting colleagues to participate in a one-day plastic-freechallenge contest. Staff were provided with practical tips to reduce
plastic usage, and a symbolic gesture was made by turning off lights
for one hour at noon.
They also implemented a comprehensive waste management
strategy, recycling food waste into fertilizer using a composter,converting organic waste into energy, and transforming recyclable
waste into monetary value for the procurement of eco-friendly
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

office supplies.

132

The Hong Kong office launched the «Earth Day Go Camping»promotion program in collaboration with ‘yumeat’ and Ayam Brand,
encouraging eco-friendly practices under Goal 12. Their most active
participant in the program was rewarded.
An enlightening Green Farm Education Tour was organized by the
China office. Activities included organic bread making and handson organic farming practices, fostering awareness of the ecologicalbenefits associated with organic farming.

133
Publication 07 - Year 2023

The Malaysia team utilized awards from the Sustainable Office2022 program to organize an Environmental Education Program.
The program, aligned with Goals 12, 14, and 15, included talks onzero waste, recycling, food waste management, and addressing
single-use plastics. A Feedback Contest recognized and rewarded
participants who actively engaged in quizzes and contributed
innovative sustainability ideas.
In terms of Health and Wellness initiatives, in Thailand employees
now have access to WE fitness clubs from July to December byutilizing their Sustainable Office Competition Awards 2022.

Lastly, our Indonesia office organized various activities to celebrate
Indonesia Independence Day while keeping in mind Health andWellness. These included exercise sessions, a plant-based cooking
competition, a Corporate Social Responsibility (CSR) event donating

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

Ayam Brand products, and fundraising for an orphanage.

134

135
Publication 07 - Year 2023

Testimonial
To participate in Maison Denis’ Sustainable OfficeCompetition not only enabled us to encouragecarbon emission reduction, and understand theimportance of health and well-being in our living, butalso inspired our way of thinking about how we can contribute moreto the environment, and implement it into our daily life consistently.
Let us develop together a better environment and conditions for our
future generations.
Laurain Lee, Admin & HR Manager, Denis China Co. Ltd.

Our
Consumers
We seek to offer our consumers tremendous benefits
that go beyond tightening world regulations andconsumers’ normal expectations.
Clean labels
As a food manufacturer and marketeer, we aim to produce anddistribute products which are as close to 100% natural as possible.
We use additives only when it is not possible to do without.
Our promise is that our flagship trademark Ayam Brand™ should be

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportsynonymous with clean labels, which means:

136•

a short and honest ingredient list•

GMO-Free•

Preservative-Free•

MSG-Free•Trans fat-Free

In 2018, we reinforced the above requirements with a new policy,
named “Green Labels”.
Depending on the market, around 350 to 400 additives are legallyauthorized to be used for food. We have reduced the numberof additives down to around one hundred, selecting only those137

With this initiative, we believe that we are paving the way for mass
market food which is more natural, safer and healthier.

Mercury in canned tuna
Canned tuna stands as a cornerstone within our product line-up. We
enjoy significant market shares in Malaysia, Singapore, and Brunei.
Among tuna consumers, concerns regarding mercury levels inpelagic fish remain of prime importance.
We view it as our responsibility to keep consumers informed and toprovide them with complete peace of mind when they consume tunaproducts bearing our trademarks. Since July 2016, we’ve diligently
subjected every batch of our tuna production to mercury analysis
conducted by an independent laboratory.
From July 2016 to December 2023, all of our 6000 production
batches of canned tuna underwent testing to ensure that they all
met the stringent global limit of 0.5 ppm of methyl mercury*. In 2023,
our independent laboratory further enhanced its mercury testing
capabilities, achieving a limit of detection of 0.002 ppm and a limitof quantification of 0.005 ppm.

Publication 07 - Year 2023

additives with a pristine reputation.

Of the tested batches, 96.6% exhibited mercury levels below 0.2
ppm, ranging from 0.005 ppm to 0.195 ppm. The remaining 3.4% of
batches showed mercury levels ranging from 0.203 ppm to 0.296
ppm, well below the stringent limit of 0.5 ppm.
As expected, our consumers can continue to enjoy our canned tunaproducts with confidence, free from worries about mercury.
To the best of our knowledge, we remain the sole mass-market tunabrand worldwide committed to testing all our tuna production for
mercury, addressing a primary concern among tuna consumers.
(*For a better understanding, it is important to know that infinitesimal
traces of mercury or any other heavy metal naturally occur in all our
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportfoods. This is notably due to volcanic activity and land emissions and138

poses no risk to human health. What really matters is to be able todetect unusual levels (above 0.5 ppm) that would indicate mercury
pollution resulting from the tuna’s diet.)Radioactivity in fish
Although regulatory authorities have ensured the safety ofradioactivity levels in all food distributed within our markets, we
acknowledge that it remains a matter of concern for some of ourconsumers.

139

single batch of sardines and mackerel. By the end of 2023, we had
conducted tests on no fewer than 16,000 batches. These tests haveconsistently shown no radiation issues.
This unequivocally confirms that all the analyses have consistently
yielded negative results. Consumers can rest assured that fish
bearing our trademarks are closely monitored and have not been
exposed to radioactive pollution*.
(*For a better understanding, it is important to distinguish the normal
level of radiation on earth, that poses no problem for the human body,and radioactive pollution, which is an abnormal level of radioactivity,
caused by industrial or military activity. Our analyses aim to protect
the consumer from the risks of radioactive pollution)

BPA
BPA (Bisphenol A) Awareness
BPA, an abbreviation for Bisphenol A, is an industrial chemical usedin the production of certain plastics and resins since the 1960s.
It is commonly found in polycarbonate plastics and epoxy resins,
frequently used in containers for food and beverages.
Starting in 2011, the use of Bisphenol A in the composition ofplastics for baby bottles was prohibited due to concerns regarding

Publication 07 - Year 2023

In response to this concern, we rigorously test samples from every

its potential to disrupt hormones. France took further action in2015 by banning BPA in all food packaging materials, including cans.
In line with our commitment to adhere to stringent global foodregulations, DAP has been diligently working since 2015 (andformalized under pledge number 5 in 2017) towards implementing
BPA-FREE linings in all its cans. This endeavour involves meticulous
and time-consuming efforts, including real-time ageing tests, toensure that the new lining is not only effective but also safer than theprevious coating.
We have been able to introduce BPA-FREE linings in cans for all
sardines and mackerel in tomato sauce as well as our range of
coconut products. Additionally, we are pleased to share that, since
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

2023, our entire range of canned tuna is produced using cans with

140

BPA-FREE linings.
Today, a very limited handful of products still utilize coatings
containing BPA due to inconclusive results from real-time ageing
tests. Our research and development team is actively working onthese products, and an updated list will be included in every report
to maintain transparency.

141

linings as of the end of 2023 include:•

Barley•Baked Beans range•

Plant-based luncheon meat

Our Environmental, Social, and Governance (ESG) vision for our
consumers revolves around providing them with complete peaceof mind when consuming our products. We strive to address,
examine, and resolve any concerns pre-emptively, ensuring that ourconsumers can trust in the safety and quality of our offerings.

Publication 07 - Year 2023

The products that have not yet transitioned to cans with BPA-FREE

Our
World
DAP companies have always been close to thecommunities in which they operate. Our companies
have participated for many years in several social andcharitable activities with local partners. There are
multiple examples of this.
Community Care Campaign
To eat is a basic human need. As a food manufacturer and marketeer,
our obvious duty is to provide vulnerable people in our direct
proximity with healthy and quality food.
Our long-running Corporate Social Responsibility Campaign in
Malaysia, now in its sixteenth year, has contributed in excess of 2.14
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportmillion healthy meals to more than 27,238 people from 599 charity

142

homes and NGOs over that period.
The Community Care Campaign 2023 was themed #AyamBersamaMu
with the concept of ‘Add Health with Ayam Brand™’. It reached out tomore than 1,000 children from 25 non-governmental organizations
across six states and provided a two-month supply or approximately
35, 028 healthy meals.
Going beyond the contribution of its products, Ayam Brand™ incollaboration with KPJ Healthcare Group ran nutrition workshops
to educate these children on healthier dietary choices following

143

to address vision issues amongst these children. Ayam Brand also
worked with Focus Point Group to provide free eye health screening,and prescription glasses to children from these homes who required
them. Those who did require them, received their prescription
spectacles soon after.
Children learned about making healthier dietary choices throughan informative and engaging session with dieticians from KPJ
Healthcare Group based on the Malaysian Healthy Plate, with an
introduction to the importance of Omega-3 for their eye health. Eachchild was given the chance to put their new knowledge into practiceby preparing themselves a healthy snack following the Suku-suku
Separuh concept, guided by the KPJ and Ayam Brand team.
The children also participated in memory matching and ball toss
games, which allowed them to practise their visual recall and handeye coordination to reinforce what they had learned at the workshop.
Members of the winning team each received a medal, while allparticipants received gift bags.
To further enable each home to create healthy meals for the children,
Ayam Brand also donated 2 months’ worth of Ayam Brand foodproducts consisting of Ayam Brand™ Tuna Mayonnaise, Ayam Brand™
Baked Beans in Tomato Sauce, and Ayam Brand™ Soya Flakes Spread
for all 25 non-governmental organizations.

Publication 07 - Year 2023

the 3S (Suku-suku Separuh) Malaysian Healthy Plate concept andLoan to the National Gallery Singapore
DAP owns an imposing masterpiece: an oil on canvas named “ChôBo” by the reputed French painter Joseph Inguimberty. Joseph
Inguimberty was a famous teacher at the School of Fine Arts in Hanoi.
He was the mentor of most of the more reputable Vietnamese artistsof the modern art period. “Chô Bo” is therefore considered a principal
historical and artistic piece, representative of the master’s influence
on a full generation of South-East Asian painters.
As part of our ESG vision, we are convinced that an artistic masterpiecesuch as this should not remain locked away in a safe, and as such,
unseen, but should be shared with the largest audience possible. “ChôBo” has consequently been on loan to the National Gallery of Singapore
Denis Asia Pacifi c Pte Ltd - E.S.G. Reportsince 2021. This central piece of the Vietnamese modern art gallery is

144

featured on the main wall facing a similar scene, “Panorama of Chô Bo”,
a giant lacquer painting by his famous Vietnamese student Nguyễn
Văn Tỵ.
Due to its 160-year history, the Group owns some other beautiful piecesof art, representative of the art history of Southeast Asia, that we arewilling to lend to museums rather than keeping them locked away.

145

Since 2022, DAP has been a sponsor of the charitable initiative«365 HOURS OF MUSIC» from the organization SING’THEATER
in Singapore. The goal is to bring joy to the sick and to vulnerable
communities through music, songs, and stories.
In 2023 this translated into 22 hospital lobby concerts, 115 ward visits(for both children and adults) and 118 singing classes for vulnerable
communities (Singapore Association of Visually Handicapped, Ang
Mo Kio Family Services center for seniors, Foreign Domestic workers,
and children with autism spectrum disorders). In 2023, they reachedmore than 10,000 people, including 3,445 patients.

Charity
Our dedicated staff members exhibit a high level of motivation,
actively engaging in the social and charitable fabric of theircommunities. In 2023, we continued our commitment toreaching out to communities in need and sharing our resources
with others. Here’s a glimpse of our impactful initiatives:• Sydney, Australia:
		 Our team in Australia volunteered with the Not-for-Profit
		 organisation Good 360, dedicating their time to sorting clothes.
		 Good 360 serves as a vital link connecting charities, schools,

Publication 07 - Year 2023

365 Hours of Music		 and society’s most vulnerable with businesses willing to donate
		 unsold or surplus goods, services, and disaster recovery
		 essentials.
• Beijing, China:
		 Ourofficein

Beijing

continued

its

longstanding

		 commitment to the donation program for the Orphanage
		 in Beijing, marking the fifth consecutive year of participation.
• Shenzhen, China:
		DenisFreresShenzhenorganised

a

group

donation		 from all employees to the Spring Bud programme for		 girls from impoverished families.

This initiative received

		 warm support, not only from our employees but also from
Denis Asia Pacifi c Pte Ltd - E.S.G. Report		 business partners including distributors and service providers.

146• Hong Kong:
		 Our office in Hong Kong made generous donations totalling		 410 kg of beverages and over 1,230 kg of instant noodles. These
		 donations were facilitated through a partnership with «Feeding
		 HK,» a charity committed to combating hunger and addressing
		 food waste.
• Jakarata and Makasar, Indonesia:
		 In Jakarta, our contribution was a donation to charity of Ayam
		 Brand™ products, including Sardines, Mackerel, Curry Tuna,

147

Coconut

Milk.

On

		Independence

Day,

we

the

occasion

also

gave

of

Indonesia’s

somehearty		 Indonesian traditional dishes, such as Tumpeng.
		In

Makassar,		curated

food

our

commitment

packagesusing

continued

Ayam

Brand

as

we

products,

		 featuring items like Tuna and Baked Beans, and during
		 the holy month of Ramadan, Sardines and Mackerel.
		 In addition to our food-focused endeavors, we also took		 steps to enhance the greenery in public areas near our		 office. Through tree planting initiatives, we aim to contribute		 to a healthier and more sustainable environment for the
		community.
• Taiping, Malaysia:
		 Guinea Foods, Mafipro, and SFI Food joined hands to make a		 positive impact on those who need it most. Our CSR
		 program ‘Spreading Joy’ touched the lives of 200 individuals
		 from underprivileged backgrounds, orphanages, and the		 disabled community. We brought together 18 volunteers		 to engage in diverse activities such as packing gifts,
		 organising games, singing, dancing, and ensuring a seamless		 event flow. Additionally, our dedicated team served delicious
		 meals and collected storybooks for underprivileged children.

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		and

• Singapore:
		 In Singapore, we are continuing to work with ‘Food from the		 Heart’, subsiding Baked Beans, Corn and most recently
		 Sardines. To reach struggling individuals and families in		Singapore’sheartlands,

Food

from

the

Heart

works

		 with grassroots organisations, family service centres, senior		 activity centres and NGOs to provide island wide food assistance		 through its Community Food Pack programme. Currently, FFTH
		 distributes through its 105 distribution points, providing
		 monthly aid to 12,000 families.
• Bangkok, Thailand:
		 In Thailand, our office contributed significantly by donating		 1,200 cartons of Coconut Milk (less fat) to a total of six
Denis Asia Pacifi c Pte Ltd - E.S.G. Report		 charities, demonstrating our continuous commitment to148		 supporting the local community.
• Ho Chi Minh City, Vietnam:
		 Our factory in Vietnam participates in a donation scheme with		 the charity REShare, to give cleaned and sorted clothes for		reuse.

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Chicken cooked with Ayam™

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rendang paste and coconut milk.

150

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Governance &Ethics152

DAP has an excellent reputation for governance andethics, built with consistency and determination
over its long business history. The Company remains
committed to the highest ethical and professional
standards and intends to integrate new governance andethics requirements as the world moves towards moretransparency, complexity and globalization.
Since 2020, DAP management’s focus has been on
the regional harmonization of best practice, betterawareness of gender equality and the fight against
corruption.
DAP, including its subsidiaries and related companies, is committed
to the highest corporate governance practices.
The Board of Directors of Denis Asia Pacific Pte Ltd consists of ten
members, including the Group’s CEO with overall responsibility forstrategy, investment, and bottom-line operations. As part of its
commitment to best practice, the Company pays specific attention
to the composition of the board and guidance thereof, the role andresponsibilities of the Directors, access to information and conductof shareholders’ meetings.
Internally, an Audit Committee is in place, reporting to the Board of
Directors with the responsibility to review audit plans for internal

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Governance153

audit, to investigate any matters related to the Company’s internal
control system and to work with external auditors to consolidate
audited accounts.
Five directors of Denis Asia Pacific Pte Ltd make up the Board of
Directors of SFI Supplies Management. This board adheres to the

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportsame principles of governance and audit protocols.

154

(1) Code of ethics
DAP has a company code of ethics, which is published in the employee
handbook and/or on the intranet for the companies that have it.

(2) Zero tolerance policy for severe wrongdoings
DAP has a zero-tolerance policy for severe wrongdoings. Employees
and outside parties, such as suppliers, customers, contractors,
and other stakeholders, are requested to report any issue to the
management. They may use a website, ‘DG-report.net’, where theiranonymity will be protected. The zero-tolerance text together withthe whistle-blowers’ link are printed on the first pages of text of theemployee handbook and on our main commercial and corporatewebsites. This may be used to report any concern or complaint
regarding:(1) Corruption and bribery(2) Failure to comply with laws and regulations(3) Harassment(4) Discrimination based on gender, cultural background or		origin, and disabilities(5) Theft(6) Forgery(7) Misappropriation of funds and classified documents(8) Abuse and misrepresentation of power and authority

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Ethics155

(9) well-founded suspicion of modern slavery within our		companies or within our partner companies, including but not		limited to slavery, servitude, forced marriage, forced labour,		

debt bondage, deceptive recruiting for labour services and		

the worst forms of child labour.

This procedure is meant to protect genuine whistle-blowers from any
unfair treatment as a result of their report. Maison Denis encourages
employees and outside parties to put their names to their allegations
whenever possible.
To be fair to any employee designated by an anonymous report,such reports will be examined by the Ethics Committee with a viewto discarding frivolous claims and allegations without evidence. For
Denis Asia Pacifi c Pte Ltd - E.S.G. Report

serious and documented reports, it is the Ethics Committee’s duty to156

investigate and even to report to the police if required by the gravityof the offence.
We rest assured that the website is known by most of our employees,
because it is a question included in the anticorruption test. It is alsomentioned in the anticorruption policy that all staff must read andapprove.

The Ethics Committee
The Ethics Committee has three main roles:

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to set ethics rules that apply to all companies under DAP,
except if the local law regulates differently.

(2)

to approve local company ethics & rules of behaviour.

(3)

to deliberate on reports of severe wrongdoings and to		suggest what steps should be taken by the CEO, including

		

disciplinary sanctions or dismissal, if needed. Should the		CEO choose not to follow the Ethics Committee’s		recommendations, they must account to the company

		shareholders with his reasoning.

The Ethics Committee is made up of representative(s) of theshareholders, of the CEO, and representative(s) of the senior
management. It should include at least one external member, chosen
for his/her knowledge of the company and his/her moral standing.
As of today, the Ethics Committee’s external member is Mrs. Ai Ming
Lee, Senior Consultant at Dentons-Rodyk, Singapore Justice of
the Peace, Member of the Singapore Public Service Commission’s
Disciplinary Panel of Persons, the Board of Visiting Justices andBoard of Inspection of the Singapore Prison Services, and theSingapore Copyright Tribunal, and Independent Director on the
Boards of Temasek Life Sciences and Lendlease Global Commercial
Reit.
The Ethics Committee met on February 16th, 2024, to review the2023 ESG period.

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(1)

•

There were two reports through ‘DG-report.net’ in 2023.
• Report 9-MY dated 06/12/2023. This anonymous report		 presented the issue of a company executive allegedly being
		 verbally rude with the team under his responsibility. The report		 was immediately shared with the Ethics Committee, the sub		 holding director, the HR manager, and the GM of the company.
		 The next day, the allegations were verified, and the materiality		 was confirmed. The executive had reacted verbally to		repeatedmistakes

made

by

the

staff

in

carrying		 out daily operations. The reprimand was justified but was		 excessive in terms of language and tone. The GM and the		 HR manager of the site conducted a counselling session for		 this executive and reported the session to the sub-holding
Denis Asia Pacifi c Pte Ltd - E.S.G. Report		 director.

158• Report 5-SG dated 12/06/2023. This report was confused and		presented a complaint from a Singaporean company
		 about a member of staff without explaining the issue
		 nor mentioning the name or the occupation of this person.
		Our Singapore HR manager contacted the company
		 concerned but could not find anybody who was aware of this		 report. The case appeared to have no materiality and was		 dismissed.
•

In 2022, the Ethics Committee discussed the future of theCompany’s ethics policies and decided that it would be159them with UNGC as far as possible.
A governance working group was formed and worked on thevarious alignments as follows:• 25/04/2024 Anti-corruption and governance. We were at the		 required level for the anti-corruption policy. The working group
improved the processes of governance in the areas of risk
		 evaluation and debriefs.
• 01/05/2024 Human rights. The main focus was on strengthening		

our code of conduct for our suppliers and partners in business.

		 We added focus on the question of modern slavery.
• 08/06/2024. Environmental policies. The working group		 confirmed that this is under control in terms of Scope 1 and 2,
		 but more commitment is required under Scope 3, notably		 through our supplier code of conduct.
•

The Ethics Committee decided also to focus in 2023 on two
policies related to women.
• In Malaysia, in line with new regulations, we re-enforced our		 policies to prevent sexual harassment. The Group policy in		 the staff handbook was updated and posters are now displayed		 in various places within our facilities and offices.

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reasonable and worthwhile to rewrite our policies and to align• DAP is also progressing in its policies relating to the		 empowerment of women. In 2023, we assessed our rating		 using the WEP assessment tools. Our priority lies in leadership		 awareness and commitment and in improvements at workplace		•level.

The Ethics Committee reviews progress in the fight against
corruption and bribery, as decided by the shareholders andthe CEO during the previous Ethics Committee meeting. The plan
specifies different obligations to be fulfilled according to the riskof various categories of employees being exposed to corruption:- In 2023, factory and warehouse workers received training and

Denis Asia Pacifi c Pte Ltd - E.S.G. Report		 signed an anti-corruption pledge.

160- Every two years, office employees must complete an e-learning
		program
		 an

on

anti-corruption

e-certificate.

The

and

bribery

management

and

team

obtaindefined		 the content of the e-learning based on the advice of		 law firms in our various markets and confirmed a common
		 text for them, based on the most stringent regulations.
		 The first round was completed for all office employees, except
		 in China. The e-learning portal is not working in China and theprocess has to be done manually. It should be completed in the		first quarter of 2024.

161

		 with the Singapore office.
		 Anti-corruption e-certification is mandatory for all office staff
		 up to the CEO.
- Staff potentially at risk (sales, procurement, marketing,…)		 have started receiving specific training sessions. This was		 completed in Malaysia in 2023 for 77 people. Singapore,
		 Australia and Thailand will complete the sessions in April 2024.
		 We have yet to select the relevant consultant to conduct
		 sessions for Vietnam and China.
In our Group vision, corruption and bribery will result in suspensionof work during any investigation and if proven, automatic dismissal
and reporting to the relevant public authorities. The zero-tolerance
tone at the top should be understood by all company employees.
At the time of the report, 98% of the 251 executives and managers
have passed the first round of the anti-corruption test, and 10% of
the 251 executives and managers have passed the second round.
95% of the 1527 factory and warehouse workers received anticorruption training and signed the anti-corruption pledge.

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		 For the other companies, the second round has already started

Passion mousse with

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Ayam Brand™ coconut cream

162

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Conclusion
by our CEO
The past year, 2023, proved to be a period of significant activity andchallenges for our operations.
It has also been a year of recognition for us, as we received several
awards that highlight our progress and achievements in ESG.
We are particularly proud of our new capabilities in renewable energy,
our understanding of our scope 3 emissions, the life cycle assessmentof our products, and the enhancement of our governance standards,
especially in combating corruption and modern slavery.
This progress is only possible through the conviction of management
and the support of all the employees whom I want to thank here.

Denis Asia Pacifi c Pte Ltd - E.S.G. Report

We also see ESG cooperation developing with more and more

164

suppliers and customers which is both satisfying and encouraging.
Our vision for the future is clear. We are allocating two years to
implement a global ESG framework aligned with European standards
within that of the Corporate Sustainability Reporting Directive(CSRD). This framework will encompass all activities of the Maison
Denis.
The years 2024 and 2025 will demand significant efforts from all ofus, but they will be interesting, educational, and rewarding.

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contribution and dedication to the sustainability vision of ourcompany.
Fabien Reyjal
C.E.O.

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Again, I would like to thank all employees and partners for theirKueh Bangkit with Ayam Brand™

Denis Asia Pacifi c Pte Ltd - E.S.G. Reportcoconut milk light166

ESG committee
Denis Asia Pacific Pte Ltd
Denis Building
21 Tagore Lane
Singapore 787479