Okazaki City Life Guide Book 2022 <English>

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Neighborhood Associations
Civic Collaboration Division23-6047 FAX 23-6667

A neighborhood association is an organization established voluntarily by local residents to serve theirneeds. In Okazaki, the president/representative of a neighborhood association is called the “Sōdai.”Group leaders and other board members who run the association are elected by mutual vote among themembers of each association. Various community activities are conducted, including activities regarding
disaster and crime prevention, environment, welfare, traffic safety, and recreation. A wide variety ofinformation on everyday life is provided to residents by means of circulars (called “kairan”). For a safer,securer, and more comfortable life, it is recommended to enroll in a neighborhood association.

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Okazaki Newsletter (Shisei-dayori )Public Relations Division23-6033 FAX 23-6950

The “Shisei-dayori Okazaki,” a newsletter on everyday life information, including municipal measuresand events, is issued on the 1st of each month. The Shisei-dayori is distributed by the local neighborhood
association as well as at the City Hall, branch offices, post offices, and major railway stations in Okazaki.
Voice Shisei-dayori
With the cooperation of citizen volunteer groups, “Voice Shisei-dayori” is available for persons withvisual impairment. For detailed information, contact the Social Welfare Council, Basic Consultation andSupport Center for Persons with Disabilities (64-9004 FAX 64-9005).

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Crime Prevention & Traffic Safety Information
Crime Prevention & Traffic Safety Division23-6525 FAX 23-6570

Provides information on crime prevention, community and traffic safety within thecity.
Crime Prevention& Traffic Safety
Twitter[10] Day-to-Day Living <9>-1

Okazaki City Life Guide Book 2022 <English>

Crime Prevention Information Email Magazine
Email newsletter (in Japanese) that distributes crime
prevention information in the city, such as reports on suspicious
persons, information on injuries to elementary to highschool-aged children, warnings about frequently occurring
crimes, etc.
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Consumer Affairs Information
Consumer Affairs Center

23-6459 FAX 23-6570

Provides consultation and alert information received by the Consumer Affairs Center.
Consumer AffairsCenter - Twitter・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・

Lifelong Learning/Civic Activity
Okazaki City Library and Community Plaza “Libra”
23-3100 FAX 23-3165
Libra is a complex consisting of the Okazaki Chūō Library, Civic Activity Support Center, and conferencerooms, etc.
【Location】 4-chōme, Kōsei-dōri Nishi【Open】
9:00am-9:00pm【Closed】 Wednesday (open when a holiday falls on Wednesday), year-end holidays (December 29to January 3)
Okazaki Chūō Library
Inside Okazaki City Library and Community Plaza

23-3111 FAX 23-3165

There are three areas: the 1st Floor "Reference Library" has highly specialized materials,
useful for research, the 2nd Floor "Popular Library" has many materials for entertainment andeveryday life, the 2nd Floor "Children's Library" which has materials aimed at children such aschildren's books, picture books, kamishibai (picture-based story-telling), etc. Please be sure to
use the "Dokusho Reading Passbook" to document the date and title of materials borrowed.
【Open】【Closed】

9:00am-9:00pm
Wednesday (open when a holiday falls on Wednesday), year-end holidays (December
29 to January 3), period for special maintenance (for approximately 6 days)【Loan period】14 days (maximum of 10 books/magazines and five audio-visual materials per person)[10] Day-to-Day Living <9>-2

Okazaki City Life Guide Book 2022 <English>

Nukata Library
Located inside Nukata Center& FAX 82-2953

21-1 Yamanokami, Kashiyama-chō
9:00am-7:00pm
Monday (or the following day if it is a holiday), year-end holidays (December 29 toJanuary 3)【Loan period】 14 days (maximum of 10 books/magazines and five audio-visual materials per person)【Location】【Open】【Closed】

Community Centers
In addition to activity rooms, there are playrooms and printing equipment, which may be used forvarious civic activities by volunteers, etc.
・North Area Community Center (Nagomin)

Nishikuramae-chō,66-8251 FAX 45-1521

・South Area Community Center (Yorinan)Ueji, 2-chōme,

59-3600 FAX 54-3700

・West Area Community Center (Yahagikan)

Yahagi-chō,

33-3665 FAX 32-7771

・East Area Community Center (Murasakikan)

Fujikawa-chō,

66-3066 FAX 48-1680

・Mutsumi Area Community Center (Yuki-no-Sato)

Nakajima-chō,

57-5050 FAX 43-3350【Open】 9:00am-9:00pm【Closed】Monday (or the following day if it is a holiday), year-end holidays (December 29 to January 3)
Citizens' Centers
Each Citizens’ Center has various facilities including seminar and conference rooms, physical exercise
programs, cooking classes, Japanese-style rooms, and a library (except at the Nambu Citizens' CenterAnnex).
・Chūō Citizens' Center

Kamimutsuna, 3-chōme,・Nambu Citizens' Center

Hane-chō,・Nambu Citizens' Center Annex& FAX 55-8066

51-1579 FAX 72-5110

Hane-nishishinmachi,& FAX 53-7831

・Ōhira Citizens' CenterŌhira-chō,& FAX 22-0162

・Tōbu Citizens' Center

Yamatsuna-chō,& FAX 48-2922

・Iwazu Citizens' Center

Iwazu-chō,& FAX 45-2512

・Yahagi Citizens' CenterUtō-chō,& FAX 31-3202

Shimoaono-chō,& FAX 43-2510

・Mutsumi Citizens' Center【Open】 9:00am-9:00pm ※Until 5:00pm on Sunday and holidays【Closed】 Monday, year-end holidays (December 29 to January 3)
Nukata Center – Komorebikan
82-3101 FAX 82-3634
There is an assembly room, a study room, a Japanese-style room, a playroom, etc.
【Location】 21-1 Yamanokami, Kashiyama-chō【Open】9:00am-9:00pm【Closed】 Monday (or the following day if it is a holiday), year-end holidays (December 29 to January3)[10] Day-to-Day Living <9>-3

Okazaki City Life Guide Book 2022 <English>

Waku-Waku Off-campus Activities System
23-6441 FAX 23-6529
This system allows elementary/junior high school students living or studying in Okazaki to enter thefollowing facilities for free: Okazaki Castle, the Ieyasu and Mikawa Bushi Museum, the World Children’s
Art Museum in Okazaki, the Okazaki City Art Museum, Okazaki Mindscape Museum, Okazaki City
Former Residence of Honda Tadatsugu (during special exhibitions) – some of the facilities are also openfor preschoolers. Elementary school students should show their Waku-Waku Cards (handed out atschool) at the entrance of each facility, and junior high school students should show their student
handbooks.
On-Demand Lifelong Learning Seminar by Municipal Official
Continuing Education Division23-3175 FAX 23-3165

Groups【Intended for】 A group of approximately 10 or more people who live, work, or attend school inOkazaki【Dates】
Consultation required【Hours】
Weekdays: 10:00am-9:00pm
Saturday, Sunday, and holidays: 10:00am-5:00pm【Location】
Location designated by the group of applicantsIndividuals【Intended for】 Single person sign ups【Dates】
2 days towards the middle to end of every month【Location】
Okazaki City Library and Community Plaza※ For details, please contact the Continuing Education Division or check the city
homepage.
Okazaki City Homepage

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Water supply/Roads/Rivers/Parks
Where to call when something unexpected happens
Water supply【Water usage / charges / meters】
Waterworks & Sewerage Department, Service Division【Cloudy water】 Waterworks Construction Division【Water leak repair (road)】 Waterworks Construction Division【Water leak repair (home)】Okazaki Kankō Jigyō Kyōdō Kumiai

23-6350 FAX 23-8130
52-1510 FAX 52-1667
52-1510 FAX 52-1667
51-5517 FAX 54-4320(Okazaki Plumbing, Heating, and Airconditioning Constructor’s Cooperative Association)

Okazaki Waterworks & Sewerage Cooperative[10] Day-to-Day Living <9>-455-2567 FAX 71-7850

Okazaki City Life Guide Book 2022 <English>

Sewerage【Sewerage charges】Waterworks & Sewerage Department, Service Division

23-6350 FAX 23-8130

Well Water Testing
Environmental Health Division (Okazaki City Research Center)

58-6962 FAX 57-0531

Municipal roads (Road Maintenance Division)
Okazaki City Hall, Iwazu, Yahagi Branch Office areas

23-6225 FAX 23-6633

Okazaki, Ōhira, Tōbu, Mutsumi Branch Office areas

23-6233 FAX 23-6633

Nukata Branch Office area

82-3103 FAX 82-4124

Route 1 National Highway
Ministry of Land, Infrastructure, Transport and Tourism,
Okazaki National Highway Maintenance Branch Office51-3546 FAX 51-5525

Other national/prefectural roads
Aichi Prefecture, Nishi-Mikawa Construction Office, Maintenance Division23-3024 FAX 23-4619

Yahagi River
Ministry of Land, Infrastructure, Transport and Tourism,
Toyohashi Office of Rivers, Okazaki Branch Office22-1564 FAX 22-4267

Rivers under prefectural management (Class-1 Rivers other than the Yahagi River)
Aichi Prefecture, Nishi-Mikawa Construction Office, Maintenance Division

27-2758 FAX 23-4619

Rivers under municipal management
Public Works & Civil Engineering Department, Rivers Division

23-6220 FAX 23-6532

Waterways
Public Works & Civil Engineering Department, Rivers Division

23-6220 FAX 23-6532

Waterways (Agricultural facilities)
Farmland Development Division

23-6310 FAX 23-6659

Park trees & shrubs
Parks & Greenery Division

23-6257 FAX 23-6559

Street-side trees
Preventative Road Maintenance Division[10] Day-to-Day Living <9>-523-6234 FAX 23-7432

Okazaki City Life Guide Book 2022 <English>

Starting / stopping water supply usage
You can apply to start and stop your water supply by the following methods.
MethodRegistration period

Counter, Phone
Internet

From 1 month before to three working days before

FAX※ When starting, we ask you to open the cap yourself.
※ No witness is required at the time of stoppage.
※ For details, please consult the city homepage.

When there is a sudden increase in water usage
If there has been no apparent change in water supply usage during the meter reading period, yet theamount of water used is shown to be increasing, there may a water leak in a hard-to-notice place, such as
underground or below the floor.
You can check for leaks as follows:① Turn off all faucets in the house.
② Check the indicator mark (silver piece) on the water meter. There is a possibility of water leakage if
it is moving even a little.
When water is leaking【Water leakage on the residential side of the meter (inside the house)】
Okazaki Kankō Jigyō Kyōdō Kumiai

51-5517 FAX 54-4320(Okazaki Plumbing, Heating, and Airconditioning Constructor’s Cooperative Association)

Okazaki Waterworks & Sewerage Cooperative

55-2567 FAX 71-7850

Waterworks & Sewerage Department, Service Division, Customer Service

23-6350 FAX 23-8130

Please apply for repair at your own expense.
For repair requests, please inquire at an Okazaki City designated water supply equipment construction
company (please check the website), Okazaki Kankō Jigyō Kyōdō Kumiai, or Okazaki Waterworks &Sewerage Cooperative.
※ You may be able to reduce or exempt water charges. (Please note that some items are not applicable.)
For applications, please inquire at the Service Section Customer Service Center.
【Water leakage on the road side up to and including from the meter (road)】
Waterworks Construction Division52-1510 FAX 52-1667

Please inquire at the Waterworks Division Repair Section. Repair costs are covered by the city.
Please report holes in the road and other road issues
Please report hazardous road issues, such as a potholes in the road or burned-out bulbs in security
lamps. With regard to issues of security lighting, please also report the utility pole number (for example:“02 ア 543”) .
[10] Day-to-Day Living <9>-6

Okazaki City Life Guide Book 2022 <English>

PotholesRoad Maintenance Division

23-6223 FAX 23-6633

Burned-out bulb of security lighting
Crime Prevention & Traffic Safety Division

23-7982 FAX 23-6570

Burned-out bulb of street lighting【Road lighting with stickers from the following vendors】
Meito Electrical Installation Co., Ltd.
【Items without stickers】
Preventative Road Maintenance Division

0120-984-241

23-6244 FAX 23-7432

Route 1 National Highway
Ministry of Land, Infrastructure, Transport and Tourism,
Okazaki National Highway Maintenance Branch Office51-3546 FAX 51-5525

Other national/prefectural roads
Aichi Prefecture, Nishi-Mikawa Construction Office, Maintenance Division23-3024 FAX 23-4619

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Municipal Housing/Specific Public Rental Housing
Municipal Housing/Specific Public Rental Housing
Municipal Housing Administration Center

23-6320 FAX 23-6821

For detailed information, including vacancies, requirements to be satisfied by applicants, and rent,
contact the Municipal Housing Administration Center.

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・Housing support for those who qualify
Housing support for those who qualify
Housing Projects Division23-6880 FAX 23-6208

We support people who have difficulty in securing housing.
For more information, please contact the Housing Support Section.

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Okazaki City Life Guide Book 2022 <English>

Subsidy Systems
Improving the Earthquake Resistance of Housing
Habitat Improvement Division

23-6709 FAX 23-7528【Target】
Housing constructed before May 1981 (including multi-use housing and apartment buildings)【Common points】
Requirements vary depending on the subsidy. As subsidies granted are subject to budgetary
constraints, application may stop being accepted in the midst of the fiscal year. Those who wish to apply
should contact the Habitat Improvement Division in advance.
【Subsidies】
Free seismic performance assessment of wooden houses
Subsidy for modification to improve the earthquake resistance of wooden houses
Expenses for design and modification are subsidized.
Subsidies for other housing
In order to improve the earthquake resistance of housing, subsidies are available for removal ofhousing / installation of earthquake-resistant shelters. Subsidies are also available for assessment,
design and modification of non-wooden housing
Other Subsidy Programs【Residential equipment installation global warming countermeasure cost subsidies】
Zero-Carbon City Promotion Division
Home-use photovoltaic power generation systems
Home-use fuel cell systems
Household Energy Management System (HEMS)
Stationary lithium-ion power storage system
Electric Vehicle Charging System (V2H)
Insulated windows
Net Zero Energy House (ZEH)
Charging stations[10] Day-to-Day Living <9>-823-6685 FAX 23-6536

Okazaki City Life Guide Book 2022 <English>【Next-generation Vehicle Purchase subsidy】
Zero-Carbon City Promotion Division

23-6685 FAX 23-6536【Common points】
Requirements vary depending on the subsidy. As subsidies granted are subject to budgetary
constraints, applications may stop being accepted in the midst of the fiscal year. Those who wish to apply
should contact the Zero-Carbon City Promotion Division in advance.
【Subsidies】
Fuel cell vehicle (FCV)Electric vehicle (EV)Plug-in hybrid vehicle (PHV / PHEV)【Subsidy for septic tank replacement】
Industrial Waste Management Division【Construction loan for connecting to a sewerage system】
Waterworks & Sewerage Department, Service Division23-6871 FAX 23-6536

23-6300 FAX 23-7195【Subsidy for installing rainwater storage/permeating facility】
Waterworks & Sewerage Department, Service Division

23-6306 FAX 23-6554【Subsidy for hedge installation, city flowering, rooftop planting, etc.】
Parks & Greenery Division[10] Day-to-Day Living <9>-923-6717 FAX 23-6559