S U S TA I N A B I L I T Y

R E P O R T

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDGLOSSARY
ABC 		
AEI		
AHU		
AR 		
ARC		
BCA 		
CONQUASCEO		CPF 		
CSR 		
e-waste		EMS 		ERM		ESG 		
GHG 		GRESB		GRI 		
HVAC		
LED 		MOM		OHS		PDPA 		PDPC 		PPVC		

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Anti-Bribery and Anti-Corruption
Asset Enhancement Initiative
Air Handling Unit
Annual Report
Audit & Risk Committee
Building and Construction Authority
Construction Quality Assessment System
Chief Executive Officer
Central Provident Fund
Corporate Social Responsibility
Electronic waste
Environmental Management System
Enterprise Risk Management
Environmental, Social and GovernanceGreenhouse gas
Global Real Estate Sustainability Benchmark
Global Reporting Initiative
Heating, Ventilation, and Air Conditioning
Light-emitting diode
Ministry of ManpowerOccupational Health and Safety
Personal Data Protection Act
Personal Data Protection Commission
Prefabricated Prefinished Volumetric ConstructionREC		
RMC 		SASB 		SDGs 		SGX		SGX-ST 		SISEU 		SOP 		SR 2022		
SSC 		SWC 		SWG		TAFEP 		TCFD 		UIC 		UICT 		URA		USE 		UVCUVGI 		PUB 		
WEB 		
WSH		

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Renewable Energy Certificate
Risk Management Committee
Sustainability Accounting Standards Board
United Nations Sustainable Development Goals
Singapore Exchange
Singapore Exchange Securities Trading Limited
Singapore Industrial and Services Employees’ Union
Standard Operating Procedures
Sustainability Report 2022
Sustainability Steering Committee
Sustainability Working Committee
Sustainability Working Group
Tripartite Alliance for Fair Employment Practices
Task Force on Climate-Related Financial Disclosures
United Industrial Corporation
UIC Technologies Pte Ltd
Urban Redevelopment Authority
Union of Security Employees
Ultra Violet-C
Ultra-Violet Germicidal Irradiation
Public Utilities Board
Water Efficient Building
Workplace, Safety and Health| 02

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02

Glossary04

About This Report
Corporate profile
Report scope
Reporting standards and frameworks
Restatements
Report review and assurance
Link to other relevant reports
Feedback

06

Message From The Top

07

Sustainability Highlights

08

Year in Review

10

Our Sustainability Governance11

Stakeholder Engagement

15

Our Sustainability Commitments And Approach
Sustainability framework
Material topics
Our contribution to the sustainable development goals

20

Environment
Energy and GHG emissions
Waste
Water
Product design and lifecycle management31

PeopleProduct and service quality
Diversity, inclusion and employee well-being
Health and safety

45

Responsible And Ethical BusinessAnti-corruption and ethical business practices
Cybersecurity and data privacy
Responsible investment
Managing our climate risks
Sustainable supply chain

54

Community Initiatives

56

AppendicesSustainability performance data
GRI content index
SASB index
SGX core ESG metrics index
Independent Limited Assurance Report

COMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITED| 03

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ABOUT THIS REPORTCORPORATE PROFILE
Singapore Land Group Limited (“SingLand” or the “Company”, together with its
group of companies, the “Group”), is a premier real estate company listed andheadquartered in Singapore since 1971.
The Group works across a diversified portfolio that includes commercial offices,
retail properties, residential developments, hotels and IT services. Our commercial
assets in Singapore currently include 2.7 million square feet of office space and1 million square feet of retail space. SingLand also owns overseas investment
assets in China and the United Kingdom. Please refer to SingLand’s Annual
Report 2022 (“AR 2022”) or our Group’s corporate website www.singaporeland.
com for more details about the Group’s business activities.
We are distinguished by our ambition to create inclusive environments that
respect the highest sustainability standards and elevate communities towards a
better future.
SingLand is a subsidiary of UOL Group Limited (“UOL”). Together, we leverageeach other’s strengths to drive sustainable growth for our stakeholders.

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ABOUT THIS REPORTREPORT SCOPEREPORTING STANDARDS AND FRAMEWORKSREPORT REVIEW AND ASSURANCE

This is the 6th annual sustainability report published by theGroup. Unless otherwise stated, information contained within
this report covers the financial year from 1st January to 31st
December 2022 (“FY 2022”).

The FY 2022 Sustainability Report (“SR 2022”) has been preparedin accordance with the Global Reporting Initiative (“GRI”)
Standards 2021, an established and widely adopted reporting
standard. In the absence of a GRI 2021 sector standard for realestate, we have also referred to GRI G4 Construction and Real
Estate Sector Disclosures as a guide.

In line with Singapore Exchange’s (“SGX”) listing rules, theGroup has undertaken an internal review on the key aspectsof the SR 2022 to ensure that SingLand’s internal controls oversustainability reporting processes are adequate and effective.

This report covers the Environmental, Social and Governance(“ESG”) performance of SingLand’s core business operations in
Singapore. This includes1:•••

SingLand’s corporate office.
The Group’s commercial and retail portfolio comprising
Clifford Centre, Marina Square2, Singapore Land Tower,
Stamford Court, Tampines Plaza 1, Tampines Plaza 2, The
Gateway, UIC Building, and West Mall over which we havedirect operational control. We also report the Group’s
share of SGX Centre.
UIC Technologies (“UICT”), our information technology
subsidiary.

The reported energy, water and waste data for SGX Centre areadjusted to account for our share of ownership of the building.
No other adjustments to the reported ESG data are made forother entities under the scope of this report, unless otherwise
stated. For UIC building, the reported data corresponds only tothe office building and office common areas unless otherwise
stated.
This report excludes our other subsidiaries, associates andjoint ventures over which we do not have direct operational
control. These comprise our overseas investments in China
and the United Kingdom, as well as our hospitality businessand residential development projects. For more informationon our residential development projects, please refer to thesustainability report of our joint venture partner, UOL.

1
2

The SR 2022 complies with the Singapore Exchange Securities
Trading Limited (“SGX-ST”) Listing Rules (711A and 711B) –Sustainability Reporting, including climate-related disclosure
requirement according to the Task Force on Climate-related
Financial Disclosures (“TCFD”) recommendations.
We have also continued to take steps in aligning the reportdisclosures with the Sustainability Accounting Standards Board(“SASB”) Real Estate Sustainability Accounting Standard to help
us report on sustainability topics considered financially material
for the real estate sector. We have used the GHG Protocol
Corporate Accounting and Reporting Standard to prepare ourgreenhouse gas (“GHG”) emissions inventory. We remain asupporter of the United Nations (“UN”) Sustainable Development
Goals (“SDGs”) and have highlighted our contribution to the
SDGs within this report.

SingLand continues to seek external assurance for oursustainability reporting. As the Board reviews sustainability
reporting data with a risk-based approach, the Board has
directed SingLand management to seek external assurance
for key sustainability reporting metrics and performanceagainst targets to enhance the credibility of the Group’s annual
sustainability reports.
Deloitte & Touche LLP has provided independent assurance on
specific sustainability data contained within this report. For moredetails on the specific sustainability data, see the Independent
Limited Assurance Report on page 68.
LINK TO OTHER RELEVANT REPORTSRESTATEMENTS

Our AR 2022, which should be read in conjunction with our
SR 2022 to form a complete picture of our ESG performancebased on GRI Standards 2021, is available on our website www.
singaporeland.com. Our SR 2022 and past sustainability reports
can also be accessed on our website above.

Please refer to page 60 for information about the restatements.

FEEDBACKFor feedback and suggestions, please contact us by writing tosustainability@singaporeland.com.

The subsidiaries reported in SR 2022 are Alprop Pte Ltd, Gateway Land Limited, Marina Centre Holdings Private Limited, Marina Management Services Pte Ltd, S. L. Realty Pte. Ltd., S.L. Development Pte. Limited, S L Prime Properties Pte Ltd, S L
Prime Realty Pte Ltd, S.L. Properties Limited, SingLand Management Services Pte. Ltd, SingLand Properties Limited, UIC Asian Computer Services Pte Ltd, UIC Technologies Pte Ltd, UIC Investments (Properties) Pte Ltd and UIC Land Pte Ltd.
Marina Square Shopping Mall only.

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MESSAGE FROM THE TOP
Dear Stakeholders,

GREENING OUR PORTFOLIOThis year marks SingLand’s 60th anniversary and six decades ofshaping Singapore’s skyline. As we celebrate key milestones in thecompany’s history, we are embarking on a robust sustainability
blueprint to guide our business ethos for future global challenges
such as climate change.

This year we added a new material topic, Responsible Investment,to acknowledge and guide the impact of our investment decisions
on our environmental, social and economic footprint. We aim toembed environmental, social and governance (ESG) considerations
into our major capital expenditure decisions, boost our efforts
towards meeting our goal to achieve Green Mark certification for all
our commercial properties by 2030, and realise our commitment
to the Singapore Built Environment Embodied Carbon Pledge2.

In March 2023, the Intergovernmental Panel on Climate
Change (“IPCC”) released its 6th report, which highlighted theinterconnectedness of the environment and society and how
climate change has implications for other issues such as health,equity and poverty. It underscored the urgent need for governments,
corporates, and individuals to take more ambitious and immediate
action, while expressing hope that by addressing climate change
and improving sustainable development, we can deliver a better
future for everyone.
PROGRESSING OUR CLIMATE REPORTING AND
DECARBONISATION AGENDA

As a major real estate company in Singapore, greening ourbuildings remains a top priority for SingLand whether it isthrough refurbishment, asset enhancement initiatives (“AEI”) or
redevelopment. In step with Singapore’s Green Building Masterplan3
target to green 80% of existing buildings by gross floor area(“GFA”) by 2030, I am pleased to share that over 85% of SingLand’s
current portfolio of properties by GFA have achieved Green Markcertification:•

SingLand made significant strides in our climate-related disclosures
for FY2022. This year marks our inaugural climate change scenario
analysis to assess the business and financial impact of transition andphysical risks to our business. We have included the key findings
as part of our TCFD report in line with SGX’s climate reporting
requirements. At the same time, we are developing our Scope 3
Greenhouse Gas (“GHG”) inventory with the aim of publishing acomprehensive Scope 1, 2 and 3 inventory for our Singapore realestate portfolio within the next two years.

••
In alignment with our support for Singapore’s goal to achieve netzero by 20501, we are working with external consultants to develop
medium- and long-term GHG reduction targets. These targets will
be accompanied with a decarbonisation roadmap to lay out thepractical actions that we need to undertake in the coming years.

Stamford Court was certified Green Mark Platinum (Super Low
Energy) through the revamp of its air conditioning systems
and the upgrading of its common area lighting and basement
ventilation infrastructure.
Singapore Land Tower, first completed in 1980, also attained
Green Mark Platinum certification in 2022. The office tower
is currently undergoing an AEI that includes the replacementof its façade with a low emissivity, double-glazed curtain wall
system and the upgrading of lifts and light fittings, all of which
will further enhance the building’s sustainability.
We are also setting our sights to achieve higher sustainability
standards with the redevelopment of Clifford Centre, which is
now underway.

Singapore commits to achieve net zero emissions by 2050, 25 October 2022
Accelerating decarbonisation in the built environment•••

SingLand Elevates focusses on corporate philanthropy andvolunteering efforts, to champion, serve and care for themarginalised and vulnerable segments of our community. In
2022, we partnered with charities and non-profits such as
Community Chest, Willing Hearts, Big Love and HealthServeand social enterprises such as Foreword Coffee.
SingLand Inspires aims to enhance and enrich ourplacemaking efforts through design, art and programming tocreate a more inclusive built environment for all to enjoy.
SingLand Empowers centres around advancing diversity,
equity and inclusion (“DEI”) issues for our employees andour industry at large. These initiatives will serve to reinforce
SingLand’s corporate purpose and values.

BUILDING A NET POSITIVE FUTURE TOGETHERThe next phase in our sustainability blueprint will involve various
stakeholders in our value chain. It is only when we adopt a holistic
approach to address ESG issues such as climate change, social
issues, and a sustainable supply chain, that we can effect meaningful
impact through championing a net positive mindset.
On behalf of the Board of Directors and the management team, I
would like to thank all our stakeholders for their unwavering support
as we continue along this journey. SingLand remains steadfast in
our vision to Elevate Communities, Inspire the Future and create a
net positive world where our people, planet and consequently, ourbusiness can thrive.

STRENGTHENING OUR SOCIAL COMPACT
In addition to addressing our environmental sustainability impact,
we launched three initiatives over the last 12 months – SingLand
Elevates, SingLand Inspires and SingLand Empowers – to advanceour social sustainability goals. This echoes the government’s call1
2

to strengthen our social compact with the launch of the Forward
Singapore4 exercise in June 2022, which aims to explore the values,
priorities and policies needed to achieve this. Corporates likeourselves have a pivotal role to play in making Singapore a fairer,
more sustainable and more inclusive society:34Jonathan Eu
Chief Executive Officer
May 2023

Singapore Green Building Masterplan, 26 July 2022
Launch of Forward Singapore, 28 June 2022

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SUSTAINABILITY HIGHLIGHTS

44% of senior management were
WOMEN
Embarked on

SCOPE 3 CARBON ACCOUNTING
to develop carbon reduction goals for Scope 1, 2 and 3

500 HOURS and >$180,000
CONTRIBUTED
to the community

GREEN MARKGOLD

GREEN MARKGOLDPLUS

GREEN MARKPLATINUM

awarded to Marina Square

awarded to West Mallawarded to Singapore Land
Tower
and The Gateway

GREEN MARKPLATINUM
SUPER LOW
ENERGY>3,000 TRAINING HOURS

awarded to Stamford Court

by the Group’s employees

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDYEAR IN REVIEWGREENHOUSEGAS EMISSIONSELECTRICITYCONSUMPTIONWATER
CONSUMPTIONCOMMERCIAL OFFICE &RETAIL BUILDINGS SCOPE 1* & 2(tonnes CO2e)

COMMERCIAL OFFICE &RETAIL BUILDINGS(MWh)COMMERCIAL OFFICE &RETAIL BUILDINGS(megalitres)

2022

24,16859,2472022

59,2342021

2021

25,7902021

2020

25,5152020

GREENHOUSEGAS INTENSITYCOMMERCIAL OFFICE &RETAIL BUILDINGS SCOPE 1* & 2(kgCO2e/m2)

2022

*

2022

53.3

2020

ELECTRICITYCONSUMPTIONINTENSITY

WATER
CONSUMPTIONINTENSITY

COMMERCIAL OFFICE &RETAIL BUILDINGS(kWh/m2)

COMMERCIAL OFFICE &RETAIL BUILDINGS(m3/m2)

2022

131

2022

131

2021

2021

56.8

2021

2020

56.3

2020

The scope of assurance excludes any information relating to Scope 1 emissions.

62,335

138

2020

361
338
364

0.79
0.74
0.80

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YEAR IN REVIEWGREEN MARKCERTIFICATIONSEMPLOYEES’GENDER RATIOWORKPLACE
SAFETYREPORTED GFA(Male:Female)RECORDABLE WORK-RELATEDINJURIES(Rate)

2022
2021

87%
65%

2022

52:48

2021

53:47

2020

50:50

2021

Employees: 0
Contractors*: 2.61
Employees: 2.1
Contractors*: 0.74

RECYCLEDWASTE

TRAINING HOURSPER EMPLOYEERE-EMPLOYMENT OF
RETIRING EMPLOYEESPAPER, GLASS, METAL,
E-WASTE, FOOD WASTE(tonnes)(average)(number)

2022
2021

2022

333
421

including Singapore Land Tower Asset Enhancement Initiative contractors

8.2
13.4

2021
2020

*

2022

7.5

2022

26
25

2021
2020

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OUR SUSTAINABILITY GOVERNANCE
Board of Directors

BOARD STATEMENT ON SUSTAINABILITYThe SingLand Board is committed to building on the Group’s
legacy as a leading real estate developer to continue
elevating communities and inspiring future generations.
Together with the Sustainability Steering Committee (“SSC”),
the Board oversees the management and monitoring of
SingLand’s sustainability-related issues. The Board conducts
regular reviews of SingLand’s ESG performance indicatorsand considers ESG issues as part of SingLand’s strategic
business plans. The Board also reviews and approves theGroup’s annual sustainability reports.

SingLand’s Board has overall responsibility for the Group’s
sustainability issues, including climate-related risks andopportunities. All our directors have attended training onsustainability matters in 2022, as prescribed by SGX. The Board
works with SingLand’s management to:1) Establish the Group’s ESG strategy and ensure integration
into decision-making2) Identify the Group’s material ESG issues pertaining to
SingLand’s impacts on the environment, economy andpeople3) Ensure that relevant ESG goals and targets are set4) Monitor the Group’s ESG progress and performance
The Board carefully considers sustainability issues as they are
critical in directing SingLand’s overall business policies andstrategies. These include the management of climate risks andopportunities, environmental and social impacts as well as
governance processes affecting enterprise risk management.
There were three sustainability update meetings convened with
the Audit & Risk Committee (“ARC”) and/or Board from Q2 to
Q4 2022. Topics discussed included:

In 2023, a Sustainability Working Group comprising selected
Board members, the SSC and selected management
representatives was formed to conduct further discussions
on selected sustainability matters. The working group,
supported by an external third party, led the review of theGroup’s material ESG factors and obtained the Board’s
approval for SingLand’s refreshed set of material topics
presented in this report.
The Board will continue to work together with management
and all stakeholders to build a sustainable business thatdrives positive impacts in our environment and society.

•
•
•
•

•
•
•

The Group’s sustainability performance
Sustainability governance structure and revised
Sustainability Steering Committee (“SSC”) composition
SingLand’s sustainability frameworkPlans to undertake a climate scenario analysis inpreparation for TCFD reporting requirements, as well
as planning for a long-term sustainability roadmap
involving building the Group’s carbon inventory and adecarbonisation blueprint
Updated reporting requirements in line with the new
GRI 2021 standards, as well as TCFD and SASB reporting
requirements
Refreshed material topics for 2022
Progress status on SingLand’s sustainability initiatives

In 2023, the ARC will oversee the Group’s ESG risk management
and performance at the Board level. This will include monitoringand overseeing measures to mitigate the Group’s key ESG risks
and manage ESG impacts associated with our material topics.
The ARC will also oversee the identification and managementof the Group’s ESG metrics and performance against targets.
To ensure that the ARC is kept up-to-date on relevant
sustainability matters, the SSC will provide quarterly updates

Audit & Risk
Committee (ARC)

Sustainability Steering
Committee (SSC)

Sustainability Working
Group (SWG)

Sustainability Working
Committee (SWC)

to the committee. The SSC is chaired by SingLand’s CEO andcomprises representatives of SingLand’s senior managementfrom corporate and business functions. With effect 2023, theSSC will meet once every quarter.
Where necessary, the chair of the ARC will convene theSustainability Working Group (“SWG”) to facilitate more robust
discussions on ESG matters. The SWG will comprise the SSC
as well as selected representatives from SingLand’s Board andmanagement as necessary, based on the topic at hand.
The SSC is supported by the Sustainability Working Committee(“SWC”) comprising representatives from various business units
and functions who contribute and validate ESG performancedata for reporting. The SWC also provide ground-up feedback
from stakeholders such as tenants and the public to help
management define, refine and prioritise sustainability topics
and initiatives. Our sustainability governance is also integrated
within our larger corporate governance framework. Please refer
to our AR 2022 Corporate Governance report for more details
on our corporate governance.

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STAKEHOLDER ENGAGEMENTSingLand seeks to engage with stakeholders at all levels of our business and across our value
chain. Besides our employees, our stakeholders include our joint venture and business partners,
suppliers (such as architects, building contractors, consultants, security and cleaning service
providers), office and retail tenants, homebuyers, shoppers, regulators, investors and the local
community we operate in. We aim to listen and learn from our stakeholders’ perspective andexperiences, share progress and best practices, as well as obtain feedback and insights to refine
our ESG management actions and disclosures.
A summary of SingLand’s continuing stakeholder engagement and responses is presented below.

Stakeholders

Purpose Of Engagement

Tenants• Expectation for environmentallyfriendly buildings, operations and green
certifications• Sustainability initiatives
Our customers are our mostimportant stakeholder group and • Management of tenant energy and carbon
footprint
we are committed to delivering
the highest-quality products andservices and fostering lasting
business relationships.
• Concerns over retrofitting and asset
Customers(tenants, home buyers andshoppers)

SingLand’s Engagement And Response
•
•
•
•
•

Ongoing programme to achieve 100% Green Mark certifications, including regular asset enhancements
and upgrading for commercial office and retail portfolio under management
Signatory to Singapore Built Environment Embodied Carbon Pledge and a commitment to reduce
embodied carbon for Clifford Centre’s redevelopment
Installed food waste digester in Marina Square to provide on-site food waste treatment. With this, both
our retail malls now have food waste treatment systems
Contracted with green energy supplier at selected buildings to supply tenants with energy fromrenewable sources
Progressive roll-out of Green Fit-out Guide to tenants•

Regular engagement with tenants by Building Management Service personnel and leasing teams during
renovation works

Uphold high service standards to ensure
customer satisfaction amidst evolving
customer expectations••

Regular engagement by Leasing team and Building Management Service representatives to foster trusted
business relationships and address all landlord-related concerns
Networking sessions, email circulars and phone communications as necessary

Provide updates on strategic development
plans of the Group••

Town halls (where required)
Annual report and sustainability report

Homebuyers• Quality and workmanship• Sustainable living spaces• Integration of innovative features• Timely updates on construction progress• Prompt defects rectification• Ethical marketing practices

•
•
•
•

Functional layouts with modern design features
Active and purposeful use of greenery in landscapes and common areas
Utilisation of environmentally friendly building materials
Adoption of innovative construction methods such as pre-fabricated, pre-finished, volumetricconstruction (PPVC)
Integration of smart home features
Dedicated customer service teams and email enquiry and feedback channel

enhancement works
•

•

•
•

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STAKEHOLDER ENGAGEMENT
Stakeholders

Purpose Of Engagement

SingLand’s Engagement And Response

Customers(Cont’d)Shoppers• Family-friendly facilities• Accessibility for persons with disabilities• Shopper loyalty and engagement• Attractiveness of mall offerings• Facilities safety and cleanliness• Raise awareness of sustainability related
issues

•
•
•
•
•
•

Provision of nursing/ family rooms
Periodic refurbishment of mall amenities
Shopper app and loyalty programmes tied to customer rewards
Customer service counters manned full-time during mall operating hours
Physical and email feedback channels for customers to highlight areas for improvement
Regular atrium events, fairs and exhibitions in collaboration with tenants as well as external organisations

Employees(office-based and building
management staff)•

Provide updates on strategic growth anddevelopment plans of the Group••

Town halls fronted by CEO and Key Management Personnel
Monthly management meetings••
Ensure ethical business policies and fair
employment practices for a work place free •from discrimination•
Safe and healthy workplaces•

Responsible business policies and practices available on SingLand’s intranet portal, CAMPUS
Whistle-blowing policy and channel communicated to all staff during onboarding and available on the
Singapore Land Group corporate website
Department meetings with CEO for departments to provide key operational updates
Regular speaking engagements by Key Management Personnel at Urban Land Institute’s Women’s
Leadership Initiative Singapore Champions of Change events to show support for gender equality andinclusion in the workplace•

Personal growth and career development•••

Opportunities for company-sponsored trainings and workshops
Culture of ‘Always Be Learning’ along with increased project-based collaboration across departments
SingLand Empowers - Women Inspired to Thrive••

Remuneration and benefits
Job security•

Annual performance reviews•••

Employee safety and well-being
Mental healthWork-life balance

•
•
•
•

Employee Assistance Programme, an external independent counselling service
Twice-yearly department team-bonding lunches
Virtual health & wellness talks as well as workout sessions
In-person and virtual company events such as art & craft and terrarium workshops and community
engagement activities•

Innovative and more efficient businessprocesses
Enhance product and service quality
standards for customers••

Ongoing digital transformation of existing processes and procedures with training provided on roll-out
Monthly meetings between building management, leasing, and other relevant departments to review andmonitor building operation, maintenance, safety and other tenant issues of SingLand’s commercial office
and retail portfolio

Human capital is our mostvaluable intangible asset andfundamental to continued
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STAKEHOLDER ENGAGEMENT
Stakeholders

Purpose Of Engagement

SingLand’s Engagement And Response

Contract staff(cleaners and security guards
working at SingLand buildings)••

Safety and healthEnhance product and service quality
standards for customers•

Fair dealing
Legal compliance and timely payments
Quality of delivered products and services

•
•
•

•
•

Weekly meetings between building management office and contract staff representatives to discussbuilding operational issues
Direct feedback channel to building management office in case of grievances
Regular safety updates

As our extended human capital
serving our customers within our
premises, our contract staff areimportant stakeholders in ourdaily operations.
Contractors and Suppliers(e.g. architects, building
contractors, material andequipment suppliers)•••

Collaboration and open
channels of communication with •business partners to ensure win- •win outcomes for all.

•

Robust tender process with transparent tender evaluation criteria
Regular check-ins and meetings with contractors
Appropriate technical specifications and guidance incorporated within tender scope or procurement
equipment and material specifications
Progressive roll-out of green procurement policy

Workers’ safety and health
Human rights••

Weekly/daily site visits
Reporting and investigation of workplace incidents to address lessons learnt

Regulators•

Contribution towards advancing thenation’s climate change and ESG agenda••

We partner closely with key
government agencies to ensure
our business dealings andpractices are in accordance with
our nation’s and society’s bestinterests

Publication of annual report and sustainability report
Tracking and reporting of GHG emissions with clear targets to reduce emissions, electricity and water
consumption•

Compliance with relevant regulations andstandards, such as environmental, healthand workplace safety standards, building
safety standards, including reporting
standards••

Engagement and discussions with public agencies and statutory bodies as required
Regular review of new or revised regulatory requirements as part of the Group’s risk management
policies – Changes to internal risk ratings updated to the Risk Management Committee quarterly, and to
the ARC half-yearly
Briefings and site inspections

Business and construction productivity,
quality and innovation

•

•

•

Adoption of new technologies such as use of Prefabricated Prefinished Volumetric Construction (“PPVC”)
method of construction

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ENVIRONMENTPEOPLERESPONSIBLE AND
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STAKEHOLDER ENGAGEMENT
Stakeholders

Purpose Of Engagement

SingLand’s Engagement And Response

Investors•

We are committed tomaintaining strong relationships
with our investors•••

Strategic growth and development plans of
the Group
Return on investments
Risk management
Good corporate governance andtransparency
Focus on ESG issues•••

Social responsibility and support forcommunity causes••
Community

•

•
•
•

•

Corporate Social Responsibility (“CSR”) outreach and support for social enterprises and charities throughemployee volunteerism, monetary contributions, and other in-kind sponsorships
Collaboration with government community agencies to understand areas for Group involvement andcontribution
Active member of Marina Central pilot Business Improvement District (“BID”), as well as Raffles Place
Alliance as part of Raffles Place BID to contribute to community and placemaking efforts
Sponsorship of Archifest 2022 in support of creating a vibrant design culture in Singapore••

Feedback channels via email and LinkedIn
Compliance with all environmental, health and workplace safety standards•

We aspire to create andcontribute to inclusive urban
spaces that elevate communities
and inspire the future••

Public safety

Annual General Meeting, annual reports and sustainability reports
Half-yearly release of financial results and publication of additional material updates on SGX website
Revamped corporate website to highlight the Group’s Vision, Mission and Values, together with improved
contact channels for public feedback
Media releases
LinkedIn channel
Risk management policies and strong financial controls

MEMBERSHIPS AND ASSOCIATIONSOur CEO participates in several associations in a significant capacity1, namely as a member of
the Council for Board Diversity established by the Ministry of Social and Family Development,
as a management committee member of the Real Estate Developers’ Association of Singapore(“REDAS”), as well as a full member of the Urban Land Institute.

With the relaxation of COVID measures, we resumed our in-person Annual General Meeting in April 2023

1

We have identified membership associations in which we play significant role according to GRI 2-28 (GRI 2021) guidance.

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OUR SUSTAINABILITY COMMITMENTS AND APPROACHSUSTAINABILITY FRAMEWORKSingLand’s Sustainability Framework is structured to cover our key areas of operation – Corporate, Development, and Assets & Investments – across each ESG component. Together with ourshortlisted material topics, this allows us to rationalise our approach across a diverse range of business activities.

Theme

Corporate- Our headquarters and staff

Development- Projects that we design and deliver

Assets & Investments- Properties we own and/ or manage

•
•
•
•
•

Energy Use
Water Use
Waste Management
Responsible Procurement
Carbon Footprint - Scope 1,2 and 3 Emissions

•
•
•
•
•
•
•
•

Embodied Carbon
Operational Energy Consumption
Carbon Emissions
Water Use
Waste Management
Sustainability Certification
Responsible Procurement
Biodiversity Impact

•
•
•
•
•
•

Energy Consumption
Carbon Emissions
Water Use
Waste Management
Portfolio Improvement Targets
Biodiversity Impact

•
•
•

•
•
•
•

•

Employee Health and Safety
Employee Learning and Development
Corporate Philanthropy and Volunteering
Initiatives
Diversity, Equity & Inclusion

Worker Health and Safety
Worker Welfare and Well-being
Community Outreach, Education and Support
Social Value in Design, Construction andOperation

•
•
•
•
•

Tenant Engagement Programmes
Tenant Satisfaction Survey
Health and Well-being of TenantsCommunity Engagement
Social Risk Assessments

•
•
•
•

Shareholders’ Rights
Risk Management
Policies & Processes
Disclosure & Reporting•••

Health and Safety Policies
Due Diligence and ESG Policies
Procurement and Construction Policies••

ESG-specific Requirements in Lease Contracts
Building Certifications

Environment

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OUR SUSTAINABILITY COMMITMENTS AND APPROACH
SingLand is committed to advancing meaningful change and finding sustainable solutions topressing ESG challenges relevant to our business. We achieve our sustainability commitments
through managing the impacts associated with our material topics, as well as through contributing
our part to the SDGs. Our approach to sustainability is guided by a consideration of our material
topics, which reflect our most pertinent ESG issues, and the Group’s alignment to the SDGs.
MATERIAL TOPICSSingLand identifies our most important sustainability topics through periodic materiality
assessments guided by engagement with stakeholders. This year, in line with GRI standards 2021,
we have updated our materiality assessment process to identify the topics that reflect the mostsignificant impact of our business activities and relationships on the economy, environment andpeople, including human rights impact. As part of the process, we have used peer benchmarking,
SASB’s Real Estate Accounting Standards, as well as a review of existing and emerging ESG trends
affecting the real estate sector in Singapore as a reference to inform our potential impacts.
We have continued to conduct internal stakeholder engagements with our employees and headsof departments as part of the materiality assessment process. For FY 2022, we also reached out
to selected external stakeholders such as tenants, suppliers and external subject matter experts
to validate our identified materiality impacts. The steps of our updated materiality assessment
process are:

Step 1:

Step 2:

Step 3:

Step 4:

Step 5:ESTABLISHING THE
CONTEXTPRELIMINARY
IDENTIFICATION OF
IMPACTSSTAKEHOLDERENGAGEMENTPRIORITISE IMPACTS AND
TOPICS

BOARD REVIEW AND
APPROVAL

An understanding of theGroup’s business activities
and relationships, as well as
ESG issues relevant to thebusinesses and to Singapore,
was established.

Actual and potential ESG
impacts from the Group’s
activities and relationships
were identified. These
included positive andnegative impacts. Thereafter,these impacts’ significancewere assessed based on
considerations of theirseverity, likelihood and easeof remediation of negative
impacts.

Internal and external
stakeholders potentiallyaffected by SingLand’s ESG
impacts were engaged toverify the identified list of
impacts. Subject matter
experts were also interviewed
to refine the impact list andsignificance assessment.

Stakeholder feedback wasused to finalise the list of
impacts and their assessedsignificance. The impacts
were then ranked by assessedsignificance, and used toprioritise SingLand’s material
topics.

The shortlisted material
topics and corresponding
key impacts were presented
to senior management andBoard Sustainability Working
Group for review, before being
submitted to the Board forfinal approval.

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OUR SUSTAINABILITY COMMITMENTS AND APPROACH
While the previous material topic of Economic Performance has not been shortlisted for FY 2022
due to a focus on materiality based on SingLand’s impacts on the economy, environment andpeople, we recognise that SingLand’s financial performance remains critical to our employees
and shareholders. Please refer to our AR 2022 for SingLand’s financial performance and ourmanagement measures to ensure the business’s financial sustainability.
Sustainability Area:
Theme

Material Topic

Positive and/or Negative Key Impacts Summary

Management Approach

Energy and GHG
emissions*,1

GHG emissions resulting from electricity, fuel and refrigerant
use in SingLand and UICT office, buildings and building
renewal and construction.

Adoption of energy efficient measures in buildings anddevelopment projects to minimise and mitigate.

Waste*,2

GHG emissions and release of pollutants from waste disposal
activities, and reduction of the same resulting from recycling
and waste reduction measures.

Implementation of waste reduction, recycling and reuse initiatives.

Water

GHG emissions, environmental and social externalities as aresult of water use in SingLand and UICT office, buildings andbuilding renewal and construction.

Adoption of water efficiency measures in buildings andconstruction practices.

Product design& lifecycle
management*,3Environmental impact of office and retail tenant energy use,water use and waste generation.

Contracting with electricity retailers that provide energy fromrenewable sources.

Product and service
quality*

Job creation, contribution to economic growth, provisionof healthy, safe and clean work and retail spaces andcommunity access to amenities associated with SingLand’s
office and retail spaces.

Upholding highest standards of building maintenance andcleanliness according to industry best practice and regulations.

Diversity, inclusionand employee wellbeing*,4Improved employee well-being and freedom fromdiscrimination.

Building a caring and inclusive culture, whilst providing
opportunities for individual development.

Health & safety

Reduced risk of injuries and fatalities to our employees,
contractors, tenants and shoppers.

Ensuring compliance with health and safety regulations andprocedures.

Environment

SocialPeople

The table below details SingLand’s material topics for FY 2022.

Legend:*new or revised material topics compared to SR 2021
SingLand or UICT’s direct impact
1.
2.
3.
4.

SingLand or UICT’s indirect impact from value chain business relationships

Energy and GHG emissions have been combined into a single material topic this year instead of separate topics per SR 2021, as management of energy use is key for managing GHG emissions in the real estate industry.
Waste is a new material topic to capture the impacts of waste generated in SingLand’s commercial office and retail portfolio and building construction works.
Product design and lifecycle management is a new material topic related to management of the environmental impacts of SingLand’s tenant activities. This is also a SASB material topic for the real estate industry.
Diversity, inclusion and employee well-being is a new material topic addressing SingLand’s human resource policies and practices on providing just, unbiased and discrimination-free conditions at work. Training and development material topic
from SR 2021 is subsumed into this larger topic on SingLand’s and UICT’s impacts on our employees.

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OUR SUSTAINABILITY COMMITMENTS AND APPROACH
Sustainability Area:
Theme

GovernanceMaterial Topic

Positive and/or Negative Key Impacts Summary

Management Approach

Anti-corruption andethical businesspractice*,5Facilitates healthy financial growth, maintains product andservice quality and reduces risk of non-compliance with laws
and regulations.

Maintaining zero tolerance for fraud and unethical behaviour,whilst ensuring compliance with applicable socio-economic andenvironmental laws.

Cybersecurity anddata privacy*,6Reduces risk of business and personal data loss andaccompanying potential financial losses and stress.

Compliance with Personal Data Protection Act (“PDPA”) rules andregulations.

Sustainable supply
chain*,7

Affects level of embodied carbon and other environmental
impacts during raw material extraction and production ofmaterials and equipment. Influences social impacts as a resultof provision of services for the Group.

Engaging and partnering suppliers to reduce our value chain’s
environmental and social impacts.

Responsible
investment*,8Reduction in embodied carbon, energy use, water use andwaste associated with SingLand’s portfolio.

Including ESG considerations within our major capital expendituredecision-making process.

Responsible andethical business

Legend:*new or revised material topics compared to SR 2021
SingLand or UICT’s direct impact

5.
6.
7.
8.

SingLand or UICT’s indirect impact from value chain business relationships

SR 2021 material topics Anti-corruption and Regulatory Compliance have been combined into the Anti-corruption and Ethical Business Practice material topic due to similarities and overlaps in their management approach.
SR 2021 Data Privacy material topic has been renamed Cybersecurity and Data Privacy, to highlight our commitment to protect our business and stakeholders from all forms of cyber threats.
Sustainable Supply Chain is a new material topic in acknowledgement of our indirect environmental and social impacts (e.g. sand extraction for building materials or potential conflict minerals risk for IT equipment) through our value chain for
projects under SingLand’s direct operational control.
Responsible Investment is a new material topic dealing with the impacts of our investment decisions for major renovations of existing buildings and new building acquisition, on minimising the overall negative environmental impacts of ourbuilding portfolio.

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OUR SUSTAINABILITY COMMITMENTS AND APPROACHOUR CONTRIBUTION TO THE SUSTAINABLE DEVELOPMENT GOALSAt SingLand, we recognise that every individual has a role to play to contribute to sustainable development. Since 2019, we have reported on our support for the UN SDGs1. This year, we have also
reviewed our alignment to the SDGs with our revised material topics, and identified the specific SDG targets towards which we can make the greatest contribution. The table below provides an
overview of how our actions are supporting the selected SDGs.
Material ESG Factors

SDGs2

ENVIRONMENT
Energy and GHG emissions
Water
Waste
Product design & lifecycle
management

SDG target(s):6.4, 7.2, 7.3, 11.6, 12.5

Our Targets

Example FY 2022 Initiatives

Reducing the energy, water and
GHG intensities of our office andretail buildings•

To report breakdown of recycled
waste by type for SR 2023

•
•
•
•

PEOPLE
Product and service quality
Diversity, inclusion and employee
well-being
Health & safety

SDG target(s):3.4, 5.5, 8.8, 10.2

Maintain zero workplace
incidents resulting in fatalities orpermanent disabilities•

Maintain no discrimination
incident•

Achieve average training hoursof 10 hours per employee
RESPONSIBLE AND ETHICAL
BUSINESS
Anti-corruption and ethical businesspractice
Cybersecurity and data privacy
Responsible investment
Sustainable supply chain

1
2

Achieve Green Markcertifications for all existingbuildings by 2030
SDG target(s):9.4, 13.1, 16.5, 17.7

Zero incidences of noncompliance to fraud, corruption
and unethical actions

•

•
•

•
•
•
•
•
•

Progressive upgrading of buildings to meet more rigorous Green Markrequirements
Reduced air-conditioning running hours of vacant office floors
Progressively replaced fluorescent lighting to LED in common areas and car
parks
Placement of recycling bins in 8 of 10 buildings to encourage recycling of
paper, plastics, glass and metals
Completed an assessment of possible climate physical risks affecting
our buildings, including developing recommendations for mitigation andadaptation
Strive to maintain or increase current female representation on the Board at
20%
Regular employee health & wellness webinars, for example anger & conflict
management and workplace ergonomics
Employee trainings such as time management, public speaking courses andpersonal branding workshops
Installation of indoor air quality sensors in SingLand corporate office
CSR outreach activities for disadvantaged children from Big Love Child
Protection Specialist Centre and donations to charities serving migrant workers
and the community in need.
Stamford Court achieved Green Mark Platinum Super Low Energy
Singapore Land Tower and The Gateway achieved Green Mark PlatinumWest Mall achieved Green Mark GoldPlus
Marina Square achieved Green Mark Gold
Clifford Centre to be redeveloped into state-of-the-art building featuring
sustainable designs, progressive office typology, inclusive placemaking
No corruption or compliance incidents in FY 2022

Ratified by the United Nations General Assembly in September 2015, the UN SDGs continue to provide a roadmap for achieving peace and prosperity for societies while protecting the planet. The 17 goals aim to end global poverty, improve healthand education, reduce inequality, and spur economic growth while tackling climate change and preserving our oceans and forests.
Please refer to UN SDG website at https://sdgs.un.org/goals for more information of the SDG targets under each SDG.

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ENVIRONMENTPEOPLERESPONSIBLE AND
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ENVIRONMENTSingLand endeavours to minimise our environmental footprint
by transforming our buildings into sustainable work and retailspaces. We have identified four overarching strategies to green
our buildings in line with our environmental material topics.
In addition to our efforts to reduce our buildings’ adverse
impacts on climate change, we also take active measures toclimate-proof them. Further information about our efforts toevaluate and mitigate the impact of climate change risks on ourbuilding operations can be found in the section Managing Our
Climate Risks.

ENERGY AND
GHG EMISSIONS:
Embracing energy
efficiency andrenewable energy

WATER:WASTE:

Promoting water
conservation andefficient water use

Encouraging adoptionof reduce, recycle andreuse principles

PRODUCT DESIGN& LIFECYCLE
MANAGEMENT:
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ENVIRONMENTENERGY AND GHG EMISSIONSOUR THREE-PRONGED ENERGY REDUCTION STRATEGY INCLUDES:SingLand prioritises our portfolio’s energy efficiency as a key strategy to limit our carbon emissions
and contribute to Singapore’s net zero goals. Due to the nature of our operations, electricity
comprises the largest component of energy consumption in our commercial office and retailbuildings. Specifically, electricity accounted for 99.8% of our portfolio’s total energy consumption
in 2022.
A small percentage <1% of energy usage within SingLand is attributed to diesel use for building
back-up generators and petrol use for UICT-owned vehicles.
Aligned with the global movement towards climate change awareness and ecologicalsustainability, we are committed to providing our buildings’ tenants with greener spaces eachyear. SingLand has proactively stayed ahead of the curve by intensifying building upgrades toensure all our Singapore properties attain Building and Construction Authority’s (“BCA”) Green
Mark-certification, whilst also improving our buildings’ energy efficiency.

DESIGNUPGRADE

REDUCE

Adopting passive and lowenergy design.

Cyclical replacement oflights, chillers and airconditioners to moreenergy-efficient models.

Reduce usage where
possible, for example
by lowering lighting
and elevator capacity
during non-peak periods,
decreasing air-conditioning
operational hours on vacant
floors of buildings, andinstalling motion sensors at
less frequently used areas
such as carparks, restroom
cubicles, emergency
staircases, common
corridors and walkways.

While our commercial office and retail portfolio witnessed a dip in energy use from 2020 to2021 due to the Covid-19 pandemic, total energy use in the SingLand buildings portfolio has
increased marginally in 2022 by 0.06% (117 GJ) as office and shopper activities gradually returned
to pre-pandemic levels. Nevertheless, in 2022, we have reduced our commercial office and retail
portfolio’s electricity consumption from 2015 levels by 19%, contributed in part by our efforts togreen our buildings and implement energy conservation measures. Our goal is to mitigate theincrease in energy consumption through the implementation of energy reduction and efficiency
initiatives. This will enable us to lower our portfolio’s baseline energy consumption even as we
return to a business-as-usual scenario.
We remain on-track to meet our electricity intensity target to reduce our commercial buildings’
electricity intensity by 8% by 2025, using 2015 as the base year.

Electricity Intensity(Commercial Office Buildings)
2022
Reduction Target

148 kWh/m2

2023

2025

Performance

Reduction Target

Reduction Target

123 kWh/m2

145 kWh/m2(Target achieved)

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ENVIRONMENTENERGYCONSUMPTIONELECTRICITYCONSUMPTION (MWh)

ENERGYCONSUMPTION (GJ)CORPORATE OFFICEBUILDINGSBUILDINGS

563

525
458

127

2020

59,234

59,247

224,677

213,350

213,468

40,92438,48637,384

147,595

138,655

134,748

21,411

20,74821,86477,082

74,69678,720

2022

2020

157

146

2021
MWh

62,335

2020

2022
GJ

2021
Commercial Office

RetailBuilding electricity and energy use within SingLand refer to landlord energy
consumption for common areas and shared air-conditioning for both common
and tenant areas.

Energy consumption at the corporate office refers to electricity only. The
corporate office sits within Clifford Centre (Level 22 and 24).

BUILDINGSBUILDINGS
147
144

0.53

0.52
139
131

135

131

0.50

0.50

0.49

0.47

126

0.46

0.47
0.44

123

2020

2021
RetailCommercial Office

2022
Total

Energy intensity is calculated by dividing the buildings’ energy consumption
within SingLand by the corresponding GFA.

2020

2021
Retail2022
RetailEnergy refers to purchased electricity, and from 2020 onwards, diesel for
power generators was added.

ENERGY INTENSITY(GJ/m2)

ELECTRICITY INTENSITY(kWh/m2)

138

2021
Commercial OfficeCommercial Office

2022
Total

Energy intensity is calculated by dividing the buildings’ energy consumption
within SingLand by the corresponding GFA.

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESSINGAPORE LAND GROUP LIMITEDAPPENDICESENVIRONMENTIn addition to electricity, energy use in our buildings includes diesel fuel.

GHG Emissions Intensity (Scope 2)(Commercial Office & Retail Buildings)

Despite the slight increase in our buildings’ energy use, our properties’ total Scope 1* and Scope
2 GHG emissions have decreased in 2022 vis-à-vis 2021. The decrease is mainly attributed toreduced refrigerant top-ups in SingLand’s buildings in 2022. To complete our GHG inventory
across our value chain activities, we are working on developing our Scope 3 GHG emissions
inventories for reporting in the coming year.

2022

In addition to refreshing our existing GHG intensity targets, we have also engaged an external
consultant to help us set medium and long-term GHG reduction targets. At the same time, wewill also establish a decarbonisation roadmap to outline our necessary actions to achieve thetargets. We aim to complete our target-setting exercise by 2025.

GHG EMISSIONS(tCO2e)TOTAL GHG EMISSIONS(tCO2e)CORPORATE OFFICEBUILDINGS

2023

Reduction Target

Performance

Reduction Target

63.7 kg of CO2e/m2

53.0 kg of CO2e/m2

63.2 kg of CO2e/m2(Target achieved)

GHG EMISSIONS INTENSITY(SCOPE 1* & 2) (kgCO2e/m2)
BUILDINGS
59.5

51.9

59.5

63.5

16,76917,324

51.1

1,622

2021

8,465

8,871

0.2

0.2

0.8

16,7182022

RetailCommercial
OfficeThe scope of assurance excludes any information relating to Scope 1 emissions.

56.9

56.3

56.8
53.3

15,16750.2

8,870

RetailCommercial
Office2021
Scope 1*

*

58.6

55.2

15,7028,465

2020
GHG emissions at the corporate office refer to Scope 2 (indirect) emissions
only. The corporate office sits within Clifford Centre (Level 22 and 24).

130.7

8,746

8,746

2020

15,298RetailCommercial
Office2022
Scope 22020

2021
RetailCommercial Office

2022
Total

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDENVIRONMENT
We are cognizant that our tenants contribute to a significant share of the total energy use in our portfolio. Consequently, we havealso started collecting data on our tenants’ electricity use in 2022 to present a more complete picture of energy consumption levels
both within and outside SingLand. Please see section on Product Design and Lifecycle Management.

TRANSFORMING THE GATEWAY INTO AN ENERGY EFFICIENT BUILDINGSingLand has undertaken retrofitting works at The Gateway to upgrade the existing twin office towers to be more resourceefficient. Key upgrading works focused on improving the energy efficiency of our 33-year old office building, as well as
introducing a smart building management system to better manage the building’s energy and water performance. For its
environmentally friendly features, The Gateway received BCA’s Green Mark Platinum certification in 4Q 2022.
Key changes included:
•
•
•
•

•
•
•

Installation of high-efficiency chillers, pumps, cooling towers and air handling units. The air distribution system will
also be equipped with high-efficiency filters and CO2 sensors to promote the well-being of building occupants
Switching to LED and more energy-efficient light fittings at common areas
Installation of motion sensors in restrooms, in addition to existing sensors at staircases
Upgrading of electrical and water meters to digital meters connected to a centralised energy management system(EMS). This will allow the monitoring of building electricity and water consumption trends through dedicated portals
within the EMS. The EMS also allows for intelligent control for the chiller and air distribution system, as well as remotewater monitoring and leak detection.
Development and implementation of energy and water management policies and improvement plans
Installation of a new chiller system with a refrigerant leak detection system, and a more environmentally friendly
refrigerant (global warming potential <10)
Incorporation of a green fit-out guide within the Tenants’ Handbook

To spread the environmental message among tenants and visitors, we created a Green Corner at the lobby that provides
tips on how they can adopt eco-friendly practices in their everyday lives.

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ENVIRONMENT
WASTE
Waste is generated from the operations of our commercial office and retail properties with asubstantial proportion generated by our tenants and shoppers. In addition, a significant amountof construction waste is generated during any building redevelopment or large-scale asset
enhancement works undertaken by the Group. Our employees also contribute directly to wastefrom the operations at the corporate and property management offices. It is important to notethat aside from e-waste, the waste generated at our buildings and redevelopment sites is typically
non-hazardous.

SingLand introduced waste data collection in our annual sustainability reporting processes in 2021
to help the Group assess and track the waste generated from our operations. The total amountof waste recorded from our buildings increased in 2022 partly due to a return of shoppers andoffice tenants to our buildings as Singapore progressively lifted Covid-19 restrictions. From 2023,
we aim to improve the quality of waste data reported by sharing a breakdown of the waste wesend for recycling.

As Singapore’s Pulau Semakau landfill is projected to reach capacity by 2035, we are committed
to reducing the ecological impact of waste generated by our offices and buildings by advocating
waste reduction habits and promoting recycling practices. To achieve this objective, many ofour buildings partner the National Environment Agency (“NEA”) to place recycling posters toencourage tenants and the public to reduce waste and recycle.

Waste amounts (tonnes)

Engagement with our value chain partners who can play a direct role in reducing majority of ourbuilding wastes is an integral part of our waste reduction strategy. We enable our tenants andshoppers to recycle by providing them with access to recycling facilities within our buildings, andthrough engagement to raise awareness and spur action on their part. We are equally consciousof the imperative to address the large volume of waste generated from building redevelopment
and asset enhancement initiative (“AEI”) works. We plan to do this by engaging our contractors to
use more efficient construction methods as well as incorporating construction waste reduction
as part of our design criteria, in line with our responsible investment philosophy.
Recycling bins are available at SingLand’s and UICT’s corporate office locations, as well as at
almost all our commercial office and retail buildings. In addition, five of our eight1 commercial
office buildings have e-waste recycling bins accessible to all tenants. In support of NEA’s Extended
Producer Responsibility Scheme, Marina Square’s tenant, Gain City, also hosts an e-waste recycling
bin provided by ALBA, which is accessible to tenants and visitors. All waste collected for disposal
and recycling within our buildings is managed by waste management and recycling companies
licensed by NEA. All waste is disposed and recycled in compliance with local regulations.

Waste directed to disposal (incineration)
Waste collected for recycling (excluding e-waste)

2021

2022

-

2,229

3,136

-

317

323

E-waste collected for recycling

2.61

5.8

9.4

Food waste collected (West Mall)

48.9

99.3

35.9

Total waste generated

-

2,651

3,505

Percent waste collected that is diverted from
disposal

-

16%

11%

Notes:i.
Waste figures are reported based on information stated in vendor reports and/or bills. We will commence reportingon the breakdown of our recycled waste composition from SR 2023.
ii. General waste amounts prior to 2021 are not tracked. Reported e-waste collected for year 2020 corresponds to e-waste
collected as part of StarHub’s RENEW program.
iii. Waste amounts from SingLand’s corporate office and property management offices are included within the waste
collected from our managed properties and are not tracked separately. Waste amounts directed to disposal from UIC
Building includes waste generated from adjacent residential tower V on Shenton, which share the same waste collection
point and vendor.
iv. Wastes generated by UICT are disposed and recycled as part of UICT’s landlord building waste management and are
not tracked separately.
v. Food waste collected at West Mall is treated and disposed as effluent safe for discharge.

Since 2020, SingLand has installed a food waste digester at West Mall which converts food wastefrom on-site restaurants and eateries into treated effluent safe for discharge. To ensure smoothand efficient operations of the machine, the West Mall team conducts regular briefings to educate
tenants on items suitable for disposal into the food waste digester.

1

2020

With the closing of Clifford Centre for redevelopment from January 2023, four out of seven commercial office buildings have e-waste bins.

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDENVIRONMENTSingLand is committed to promoting environmentally friendly
practices in the workplace. Since 2020, we have progressively
implemented a range of measures to reduce our environmental
impact. These include investing in software which facilitate
paper-free practices and promoting the use of electronic
signatures in place of paper-based ones where feasible.
In the SingLand corporate office, we foster an environmentallyconscious culture by encouraging our staff to minimise theirprinting needs. To promote the usage of digital documents, wehave also reduced the number of printers by 50%. Recycling ande-waste bins have also been provided at convenient locations
within the office, along with educational resources on proper
recycling practices.
Overall, SingLand is committed to fostering a culture ofsustainability and undertaking conscious measures to reduce
our impact on the environment.

RALLYING TO PROTECT OUR COASTAL ENVIRONMENT
Marine litter is a global environmental problem that has great impact on island city-states such as Singapore. Knowingthat we can all do our part to mitigate the problem, SingLand partnered with social enterprise Ocean Purpose Project(OPP) and participated in a coastal clean-up of Pasir Ris Park.
In March 2023, over 30 staff volunteers picked up 168kg worth of marine litter including plastic bottles, fishing lines andstyrofoam. The plastics collected, which formed the majority of the litter that was gathered, were to be converted into
clean hydrogen fuel as part of OPP’s Plastic to Fuel Project. Volunteers also collected seaweed which OPP re-uses as
biofertiliser.
The clean-up was an educational and eye-opening experience as our volunteers learnt about the importance ofmanaging our trash and adopting circular living practices as we all work together to safeguard the health of our coastal
environment and protect the biodiversity of marine habitats and the ecosystems that rely on it.

Over 30 staff volunteers participated in the coastal clean-up
at Paris Ris Park.

Our volunteers collected 168kg of marine litter,of which plastics formed the majority.

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESSINGAPORE LAND GROUP LIMITEDAPPENDICES| 27

ENVIRONMENT
WATER

Water Intensity(Commercial Office & Retail Buildings)

A precious resource, water is vital for all forms of life and the conduct of economic activities.
Given Singapore’s limited access to natural freshwater resources, we recognise the crucial role
we must play in preserving and utilising water prudently to mitigate water stress. All our waterneeds in Singapore are currently supplied from the Public Utilities Board (“PUB”).

2022

2023

2025

Performance

Reduction Target

Reduction Target

0.79 m3/m2

1.150 m3/m2

1.140 m3/m2

As part of our operations, we use water in our commercial office and retail buildings for generalbuilding maintenance including the cleaning of façade and floors, for cooling towers and HVAC
systems, and in the washrooms for toilet flushing, sanitary faucets and cleaning. To minimise water
wastage, we have progressively retrofitted sanitary fittings within our commercial properties,
such as installing water efficient taps and introducing auto sensors and flush valves in toilets.
Where feasible, we also look into replacing potable water used for air-conditioning chillers with
Singapore’s high-grade reclaimed water, NEWater.

Reduction Target

Water is also used during renovation and redevelopment projects. Building contractors areencouraged to identify measures to use water efficiently as part of our supply chain management
efforts. Water consumption of building redevelopment and AEI works are closely monitored, andour main contractors are incentivised to minimise water wastage. Our contractors also closely
manage and monitor construction wastewater quality and ensure requisite treatment is accorded
before wastewater is discharged into drainage systems.

WATER CONSUMPTION(megalitres)

WATER CONSUMPTION(m3/m2)BUILDINGSBUILDINGS

We are committed to reduce the water-use intensity of our portfolio. Our buildings’ maintenanceteams perform regular checks of water systems to prevent wastage due to water leakage.
SingLand also currently uses water intensity to track our water conservation efforts progress andhas an existing water intensity target.
In 2022, our overall commercial and retail buildings water intensity increased by 7% compared to
the year before due to the post-pandemic return of workers and shoppers to our office buildings
and retail malls. The water intensity figures capture water use in the common areas and facilitiesof our buildings, as well as restrooms for tenants and mall visitors.
For 2022, we achieved a water usage performance of 0.79 m /m , well-below the Group’s
water consumption target for the year. Nevertheless, we are cognizant that our portfolio’s water
consumption may rise in the coming years in line with the expected post-pandemic returnof shoppers and office workers. As such, our portfolio’s 2023 target for water consumption is1.150 m3/m2.
32

1.160 m3/m2(Target achieved)

364

338

361

0.90
0.82

0.80
272

231

0.758

250

91

107

110

2020

2021

2022
Buildings (Retail)

0.74

2021

2022

0.61

2020
Buildings (Retail)

Buildings (Commercial Office)

0.79

0.744
0.716

Buildings (Commercial Office)
Buildings (Total)

Notes:i.
A significant decrease in our water use was observed in year 2020 and 2021 due to Covid-19 pandemic restrictions
and effects on the mode of work.
ii. Our corporate office water use at Clifford Centre is included within Buildings (Commercial Office).
iii. UIC Building and the adjacent residential tower, V on Shenton, shares the same water meter. As such, Buildings(Commercial Office) includes common area water usage of V on Shenton.
iv. Figures may not add up due to rounding.

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDENVIRONMENTPRODUCT DESIGN AND LIFECYCLE MANAGEMENTAs tenants are the primary users of SingLand’s commercial office and retail buildings, their activities have a significant impact on
the environmental footprint of our portfolio.
This year, we have collected the electricity consumption data collection from our tenants1 for the first time. Tenant electricity
consumption excludes usage for air-conditioning within tenant spaces as this is accounted for under SingLand’s energy use. As
such, SingLand accounts for more than half of each building’s total energy consumption while our tenants contribute to 24%
to 45% of a building’s electricity use. As a landlord, we recognise the vital role we play in engaging our tenants to minimise theimpact of their operations on energy and water consumption, as well as waste generation, within our portfolio.
By fostering a collaborative relationship, we can reduce our collective environmental footprint and promote sustainable practices
that benefit the planet and future generations. We commit to increase our tenant engagement efforts on sustainability topics inthe coming year.
Electricity consumption (Tenants)
Retail Buildings
Commercial Office Buildings
TOTAL
Electricity consumption intensity (Tenants)
Retail Buildings
Commercial Office Buildings
TOTAL

2022 (GJ)
64,60043,370107,9702022 (GJ/m2)
0.43
0.14
0.24

Notes:
i.
Tenant electricity consumption values are obtained from their respective electricity account records.
ii. Tenant energy consumption data for Clifford Centre was not available.
iii. For West Mall, approximately 95% of tenants’ electricity consumption is captured under the ‘Tenants’ category. Electricity use for the remaining tenants arecaptured within the landlord’s electricity consumption.

BREAKDOWN OF PORTFOLIO
ELECTRICITY CONSUMPTION (MWh)29,992
34%
59,247
66%

89,239 MWh

SingLand (Landlord)

Tenants

BUILDINGS (RETAIL)
ELECTRICITY CONSUMPTION (MWh)21,86455%

39,808 MWh

SingLand (Landlord)

17,94445%

Tenants

BUILDINGS (COMMERCIAL OFFICE)
ELECTRICITY CONSUMPTION (MWh)12,047
24%

37,38476%

49,431 MWh

SingLand (Landlord)
1

Excluding Clifford Centre.

Tenants| 28

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESSINGAPORE LAND GROUP LIMITEDAPPENDICES| 29

ENVIRONMENT
While we do not track tenant water usage separately, most of
our tenants do not carry out water-intensive activities within
their premises2. However, some businesses such as food courts,
restaurants, laundromats and gyms may require more water
due to activities such as cooking, washing, and provision of
shower facilities. To promote more efficient water usage, where
feasible, we encourage our tenants to adopt WELS-certified
water fittings in the spaces they lease from us.

INFORMATION TECHNOLOGY BUSINESSSingLand is committed to promoting recycling amongst our
tenants and have implemented, or are implementing, recycling
facilities at our buildings. As we progressively roll out recycling
programs within our portfolio, we have made it convenient for
tenants to participate by placing recycling bins at prominent
locations in each building. By making recycling more accessible,
we hope to encourage our tenants to take an active role in
reducing waste. Please also see the section Waste for more
information on our waste reduction and recycling promotion
efforts.

UICT’s additional energy use is from petrol consumption in UICT-owned vehicles. This year, UICT’s energy use has improved fromboth lowered electricity usage in the office as well as a reduction in vehicular petrol consumption.

In the coming year, we will also be assessing the contribution oftenant electricity use towards our Scope 3 emissions to informour Scope 3 target setting exercise.

Our subsidiary, UICT, is committed to doing its part to reduce its environmental impact by monitoring its premises’ energy usage
and water consumption closely. UICT’s electricity usage is primarily from office equipment like computers, servers, copiers, as wellas lighting. Within the office, cloud storage has been deployed to reduce reliance on on-premise servers, thus reducing the needfor extra air-conditioning for server cooling. Regular software upgrades are also conducted for devices to optimise their power
management and switch to lower power mode when not in use. In 2019, UICT also began transitioning its office lighting to energyefficient LED lights which was fully implemented by end-2021.

ELECTRICITY CONSUMPTION (MWh)

ENERGY CONSUMPTION (GJ)UIC TECHNOLOGIESUIC TECHNOLOGIES

193

173

694

147
182

2020

2021

2022

2020

622

531

208

183

2021
Fuels (Petrol)

2022
Electricity

Total GHG Emissions refers to Scope 1* emissions from mobile combustionof fuel (petrol) and Scope 2 emissions from purchased electricity.

TOTAL GHG EMISSIONS (tCO2e)
UIC TECHNOLOGIES

78.7
13.5

2020
2

*

SingLand’s reported water usage in the Water section includes water
consumption from our office and retail tenants who use the shared washrooms
and pantries. Please see the Water section to learn more about SingLand’s
efforts to use water efficiently.
The scope of assurance excludes any information relating to Scope 1 emissions.

70.4
14.8

13.0

2021
Scope 1*

59.8

2022
Scope 2

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDENVIRONMENTDOING OUR PART FOR THE ENVIRONMENTUICT has also implemented several initiatives to promote circular consumption and environmental responsibility
as well as optimise fuel use and ultimately reduce the company’s carbon footprint.
Equipment:• Used devices are refurbished to extend their lifespan, and end-of-lease equipment are sold to third-party
buyers instead of returning to lessor. This benefits the environment by reducing e-waste and also contributes
to the company’s bottom line.
• UICT also actively engages with original equipment manufacturers (OEM) to participate in their recycling
programs. Components from used equipment are collected and sent back to relevant OEMs be recycled,
reducing e-waste.
• Used packing material like pallets and cartons are also returned to UICT for reuse, reducing waste and overall
consumption of materials.
Operations:• Transportation and delivery logistics are optimised by working with our freight forwarder to consolidate
multiple shipments to similar delivery areas into a single lorry load.
• Various paper-based workflows within the office have been digitised to minimise paper use. We alsocollaborate with vendors to consolidate multiple shipment documents into a single delivery note. This
reduces paper required for shipping and contributes to our efforts to being an eco-friendlier organisation.

UICT sets aside wooden and hard foam pallets and other packaging material
for recycling

UICT’s main use of water is for domestic purposes such as drinking and cleaning of their premises. As most employees returned
to workplaces in 2022 following the lifting of Covid-19 restrictions in Singapore, there has been an increase in UICT’s water
consumption vis-a-vis 2021, in line with our portfolio’s general water consumption trend.

WATER CONSUMPTION (megalitres)
UIC TECHNOLOGIES

0.07780.064

0.0654

2020

2021

2022

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AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDPEOPLEAt SingLand, we are committed to fostering inclusive urban
spaces. We achieve this by creating healthy workplaces forthe communities we serve. Through initiatives described in the
Product and Service Quality and Health and Safety sections,
we strive to maximise the social and economic benefits of our
products and services for both our customers and the wider
community.
We believe that caring for our workforce leads to better businessoutcomes as well as a more vibrant, engaged community.
Hence, we also prioritise the well-being of our employees
through talent management and inclusion efforts.
PRODUCT AND SERVICE QUALITYSingLand is committed to creating positive community impacts
by providing high quality office and retail spaces. By ensuring
these spaces are accessible, clean, safe, and healthy for users’
well-being, we aim to deliver exceptional work and shopping
experiences for the communities we serve. We believe thatmaintaining the highest standards of product and service quality
is key to our commitment. With our portfolio of office and retailspaces, we are proud to contribute to the local economy andsupport job creation. Through our commitment to excellence,
we are constantly striving to improve and innovate, ensuringthat our spaces remain attractive and beneficial to all who usethem.

As part of our efforts to encourage the adoption of moreenvironmentally friendly modes of transport, we have also
been retrofitting our buildings with electric vehicle (“EV”)
charging points. By supporting Singapore’s efforts to transition
to cleaner-energy vehicles, we hope to contribute to a greener
and more sustainable environment for everyone.
To safeguard the health and safety of our tenants and shoppers,
SingLand employs the help of contractors. As of December
2022, we had over 300 security and cleaning personnel working
alongside our property management and concierge staff at our
ten1 buildings. We have an ongoing target to minimise the risk ofaccidents to our tenants and shoppers that may be attributable
to poor building security and maintenance.
In 2022, there were four reported incidents of health and safety
involving tenants or the public within our buildings, none ofwhich resulted in any non-compliance, fine, penalty, or warningfrom the authorities. For each incident, we have completed
investigations and taken follow-up actions where necessary.

Our buildings are well-connected to Singapore’s public
transportation network with all our office properties within 300
metres to a bus stop or MRT station. To improve the accessibility
to Raffles Place MRT station, we are constructing a grandcanopy with a sheltered walkway at Singapore Land Tower,
increasing the comfort and convenience of our tenants’ daily
commute. Plans are also underway to improve the connectivityof West Mall to Bukit Batok MRT station.
EV charging lots at Tampines Plaza 1 & 2
1

Clifford Centre was closed for redevelopment from 1 January 2023.

SAFE, HEALTHY AND INCLUSIVE BUILDINGS
We take the following approach and measures to keep
our buildings clean, healthy, safe and inclusive:•

Regular meetings are held between our
property management team and security andcleaning contractor representatives to ensureongoing communication about operations. Any
critical health and safety issues will be resolved
immediately.

•

Dedicated maintenance contractors for eachbuilding who perform regular maintenance tocircumvent any potential issues.

•

Progressive upgrading and retrofitting of ourbuildings with barrier-free accessibility features anduniversal design concepts such as ramps as wellas provision of handicapped toilets to ensure safer
access for the elderly, families with children as wellas persons with disabilities.

•

Progressive installation and upgrading of
end-of-trip facilities including bicycle parking
spaces, changing rooms and showers at a selectcommercial office buildings for tenants who wish tocycle to work.

•

Adoption of technology to further improve
effectiveness of cleanliness maintenance, such as
cleaning robots, placement of UVGI lamps in air
handling units (“AHU”).

•“Rate Our Service” feature in retail malls’ toilets fortimely feedback on washroom cleanliness.

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDPEOPLEIn line with our commitment to responsible investment, we
additionally consider and evaluate the incorporation of designs
and features to improve the accessibility as well as thermal
comfort and indoor air quality as part of each building’s
renewal cycle. The BCA Green Mark certification standards
serve as a benchmark for assessing proposed measures that
promote building occupant health and well-being, providing
comprehensive guidance in this regard.
SingLand also focuses on addressing shoppers and tenantconcerns satisfactorily to ensure our shoppers and tenants
receive the best-in-class customer experience. We prioritise
the safety and convenience of our tenants and visitors. To
ensure a comfortable and secure experience, all our buildings
are equipped with either a fully staffed concierge, a customer
service counter, or security service personnel during normal
operating hours. We take pride in providing exceptional service
to all who visit our buildings.
Our Commercial Leasing and Building Management Services
teams also continually receive feedback from our tenants on
their needs, pain points and expectations. Our dedicated staff
work tirelessly to meet and exceed these expectations, evenas consumer preferences and expectations rapidly evolve.
SingLand is committed to delivering the highest levels of service
possible and strive to continuously improve our offerings tobetter serve our tenants.

COMMUNITY ENGAGEMENT AT OUR MALLS
Shopping forms just one part of the overall retail experience at our malls, Marina Square and West Mall. Our malls’ atrium
spaces host curated events throughout the year that cater to a variety of interests and provide a platform for tenants toshowcase their goods and services. This can range from cultural performances and art exhibitions to food festivals andcharitable events.
Marina Square organised their signature balloon exhibition after a three-year break in March 2023. Showcasing thecreativity of 46 skilled balloon artists from Singapore, China, Malaysia, Indonesia, Spain, Taiwan, and Vietnam, theevent was a big hit with our shoppers and their families who relished the opportunity to explore the central atrium’s
picturesque Hawaiian-themed beachscape, adorned with spectacular balloon sculptures.
While we strive to curate unique retail experiences for shoppers and families, we remain mindful of our responsibility toserve the local community. As part of SingLand’s community outreach efforts, 15 beneficiaries from The Straits Times
School Pocket Money Fund (“STSPMF”), a charity which provides pocket money to financially needy school-goingchildren, were treated to an afternoon activity at Marina Square. During the programme, the children learnt how makeballoon sculptures with their final works of art completing the mall’s balloon exhibition.
We hope to build a vibrant community and support local organisations with our activities. To bring joy and comfort tothose in need, SingLand has donated $60,000 to STSPMF under corporate initiative SingLand Elevates which supports
meaningful social causes and is part of the Group’s 60th anniversary celebrations for 2023. A portion of proceeds fromthe event’s balloon sales was donated to STSPMF.

As we continue to prioritise our commitment to providing
exceptional spaces, we are exploring digital tools and platforms
that will enable us to track user satisfaction more efficiently andeffectively.

Marina Square organised the much-anticipatedballoon exhibition after a three-year break

Fifteen beneficiaries from The Straits Times School Pocket Money Fund weretreated to an afternoon of fun| 32

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDPEOPLEOUR APPROACH TO RESIDENTIAL DEVELOPMENT PROJECTS
While SingLand does not exercise direct operational control over our residential development projects, we maintain an
active stakeholder role in ensuring that these projects are constructed to the highest quality standards and adhere tosafe and sustainable practices. The initiatives for these projects include:

Avenue South Residence (Artist’s impression)•

Designing to required BCA Green Mark certifications for government land sales (“GLS”) projects to enhanceenvironmental sustainability as well as promote health and well-being of future building occupants.

•

Adherence to BCA’s Construction Quality Assessment System (“CONQUAS”). A score-based rating system,
CONQUAS serves as a national standard for assessing the structural, architectural, and mechanical and electrical
works quality of new build projects.

•

Comprehensive policies and procedures under Occupational Health and Safety (“OHS”) management systems,with our in-house project teams working closely alongside the contractor’s health and safety officer to ensurecompliance. We require all our main contractors engaged for development projects to be ISO 14001-certified orequivalent, to ensure that they have an accredited OHS management system.

•

Monitoring compliance to relevant environmental regulations to control pollution from construction sites, forexample waste disposal and discharge of wastewater.

•Partnering our main contractors to adopt innovative construction methodologies that can improve productivity.

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDPEOPLEWe received the following awards for our joint venture development projects in 2022:
Project NameAward NameAward Category

PropertyGuru Asia Property Awards Grand Final 2022
AMO Residence
PropertyGuru Asia Property Awards (Singapore) 2022

Best Condo Architectural Design (Asia) (Country Winner)
Best Condo Landscape Architectural Design (Asia) (Country Winner)
Best Premium Condo Architectural Design
Best Premium Condo Landscape Architectural Design
Innovation Excellence (Uncompleted – Non-Central)

The Watergardens at Canberra

EdgeProp Singapore Excellence Awards 2022

Sustainability Excellence (Uncompleted – Non-Central)
PropertyGuru Asia Property Awards (Singapore) 2022

AMO Residence (Artist’s impression)

Landscape Excellence (Uncompleted – Non-Central)
Best Nature-Integrated Development

The Watergardens at Canberra (Artist’s impression)| 34

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESSINGAPORE LAND GROUP LIMITEDAPPENDICES| 35

PEOPLE
DIVERSITY, INCLUSION AND EMPLOYEE WELL-BEINGTOTAL EMPLOYEESSingLand recognises that our employees are our most valuableasset, and we remain dedicated to fostering a culture thatvalues employee contributions and supports their growth anddevelopment while promoting a healthy-work life balance.

Under 30 years age

To this end, we are committed to creating an environmentthat centres on care and inclusivity, empowers individuals, andinspires staff to be motivated to make meaningful contributions
to the Group. We prioritise open communication, engagement,
mutual respect, teamwork and collaboration to ensure that ourpeople management approach aligns with our organisational
values.
The Group employed 386 employees as of 31 December 2022,
of which 383 were full-time employees. Our property businessaccounted for 69% of the total headcount, with the remainder
employed under our information technology business.

5%30-50 years age

386
Total

53%

42%

48%
Female186

Over 50 years age

FULL TIME EMPLOYEES

48%

383
Total

FemalePART TIME EMPLOYEES

52%

67%

48%
Female
184

52%
Male
199

Male

344
Total

Female33%

67%
Female
2

33%
Male
1

Male

TEMPORARY & FIXED-TERM CONTRACTEMPLOYEES

51%

38%

49%
Female
170
Male

3
Total

FemalePERMANENT EMPLOYEES

49%

52%
Male
200

51%
Male
174

42
Total

Female62%

38%
Female
16
Male

62%
Male
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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDPEOPLEOUR COMMITMENT TO EMPLOYEESThe protection of the human rights of our employees is integral to the Group’s operations.
Our policies prohibit child labour, forced labour and discrimination in the workplace,and protect our employees’ rights to privacy, fair compensation and a healthy and safe
working environment. We expect our employees to do the same in their interactions with
our stakeholders such as tenants, shoppers, and business partners.
SingLand is also a signatory to Tripartite Alliance for Fair Employment Practices (“TAFEP”)
and has pledged to apply fair, merit-based and non-discriminatory employment practices.
We too respect our employees’ right to join a lawful labour union. As of 31 December
2022, 23% of the Group’s employees were represented by Collective Bargaining
Agreements by Singapore Industrial and Services Employees’ Union (SISEU) and Union of
Security Employees (USE).

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESSINGAPORE LAND GROUP LIMITEDAPPENDICESPEOPLE
DIVERSITY AND INCLUSION
A diverse and inclusive workforce is important to the Group to build resiliency and innovation
within our organisation, which in turn will be needed to solve our business, environmental, andsocial challenges. We welcome and value the varied skills and experience that employees fromdifferent age groups and diverse backgrounds bring to our workplace.
As a responsible and ethical employer, we are committed to providing fair and equal opportunities
to all our employees. Our policies prohibit discrimination in job advertisements, hiring, pay,promotions and growth opportunities. SingLand rewards employees based on merit andperformance, ensuring that everyone has an equal chance to grow and succeed. Additionally,
we support our employees in their continued professional development, offering them training,
mentorship and career advancement opportunities.
We endeavour to foster diversity and inclusion in our workforce at all levels. In 2022, womenaccounted for 48% of our full-time employees, and 44% of senior management. SingLand has
also adopted a Board Diversity Policy1 since 2021, and we appointed our second female member
to the Board in January 2022.
We provide freedom from discrimination not only to our employees, but also to all our contractor
workers and other stakeholders. SingLand’s whistle-blowing channel serves as a grievancemechanism for reporting any incidences of discrimination. Any individual who experiences
discrimination involving SingLand employees or contractor worker at our managed buildings andpremises may also choose to report directly to TAFEP.

WOMEN INSPIRED TO THRIVE:A DIVERSITY, EQUITY AND INCLUSION INITIATIVE
As part of SingLand Empowers, our corporate initiative to drive efforts to build amore equitable, supportive and inclusive workplace, Women Inspired to Thrive(“WIT”) programme was launched in 2023 to foster connections among our female
employees while strengthening and emboldening them to work and lead confidently.
The bi-monthly series of sharing sessions was introduced to a pilot group of over 40
female managers and examines the needs of today’s working woman and the multiple
roles she plays – the professional; the caregiver; the mentor and the colleague. Topics
range from tackling imposter syndrome and unconscious bias in the workplace tobuilding one’s professional image, with guest speakers invited to share their expertiseand insights on relevant topics.
Apart from serving as a support group for female employees, these closed-door
sessions also provide a feedback channel on how the company can better support
women at work.

We are pleased to share that no incidents of discrimination were reported to the Group throughour own channels or TAFEP during the reporting period. We aim to maintain this as an ongoingtarget in the years to come.

Diversity (Gender)

Diversity (Age Group)

By gender

Male

FemaleBy age group<30 years

30-50 years> 50 years

Board of Directors

80%

20%

Board of Directors

0%

20%

80%

Senior management

56%

44%

Senior management

0%

44%

56%

Executives

45%

55%

Executives

6%

53%

42%

Non-Executives

68%

32%

Non-Executives

6%

16%

79%

Note: As of 31 December 2022
1 Please refer to https://singaporeland.com/investor-relations/corporate-policies/ for the Group’s Board Diversity Policy.

Note: Based on employee count as of 31 December 2022

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ENVIRONMENTPEOPLERESPONSIBLE AND
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PEOPLEENGAGING, EMPOWERING, AND PROMOTING THE WELL-BEING OF OUR EMPLOYEESSingLand aims to attract, retain, and nurture the best talent by actively engaging employees, offering career advancement andtraining opportunities, and prioritising their overall well-being.
Attracting and retaining our talent
Succession planning and ensuring a talent pipeline for key
leadership positions is essential in managing our workforce.
SingLand has a comprehensive performance management
system to nurture and retain key talent and high performers
throughout our organisation. All full-time employees andmanagers can set goals, obtain feedback, and develop a careerdevelopment plan as part of the process. We practise meritbased career progression and fair compensation and rewards
for our employees. This year, all SingLand and UICT employees
participated in an annual performance review process except
for eight (8) employees1 that joined the Group after our
performance review cycle ended for 2022.
All SingLand and UICT employees in Singapore2 are provided
with life insurance, health care, disability and invalidity coverage3.
They are also entitled to parental leave per Singapore’s Ministryof Manpower (“MOM”) regulations. All Singapore Citizens andPermanent Residents are also eligible to retirement provisions
under Singapore’s Central Provident Fund (“CPF”) scheme4.
The Group also embraces rehiring of retiring employees
beyond the statutory retirement age of 62 years. We offer reemployment contracts on an annual renewal basis to eligible
employees and continue to utilise their skills and expertise,enabling them to stay productive in the workforce. In 2022, theGroup re-employed 26 retiring employees.

1
2
3
4

Training
SingLand recognises that the professional development of an
employee is an important aspect of our talent management
approach. Our training and development programmes aredesigned to enhance the skills and competencies of ouremployees to adapt to evolving technologies and businessenvironments, thereby enhancing their performance andsupporting their career growth. SingLand also has focusedprogrammes designed to build leadership and management
skills for existing managers and future leaders.

SINGLAND AND UICT’S 2022
TRAINING TOPICS INCLUDED:
•
•
•
•
•
•
•

Business Management
Compliance & Ethics
Cybersecurity
Data Protection
Health & Safety
Sustainability
Industry forums &knowledge sharing

•
•
•
•
•

Orientation for new
employees
Personal growth &soft skills
Risk Assessment &Management
Sales
Technical, Technology& Digital upskilling

Our Human Resource (“HR”) team employs dedicated staff
to assess and plan training programmes based on employee
and manager feedback. SingLand regularly engages third
party training providers to provide high-quality training
courses. Course evaluations are sought from participants ona regular basis to provide feedback on course content as wellas trainer effectiveness. We also utilise training subsidies andgrants including SkillsFuture Enterprise Credit and Singapore
Workforce Skills Qualifications (“WSQ”) Funding provided by thegovernment to support our training programs where applicable.
In addition to instructor-led trainings, SingLand also leverages
online resources, educational platforms and self-paced
trainings to deliver learning solutions for our employees. Our
Digital & Technology department and Data Privacy team roll out
mandatory quarterly trainings and quizzes to all SingLand staff
to ensure employees keep abreast of the latest cybersecurity
and data privacy threats.

Staff learnt how to start their own edible garden at an urban farmworkshop at PARKROYAL COLLECTION Marina Bay

98% of employees (as of 31 December 2022) participated in our annual performance review this year. Breakdown by gender as follows: 98% (male) and 98% (female). Breakdown by employee category as follows: 100% (senior management), 98%(middle management), 97% (entry level), and 99% (others)
Our significant location of operation is Singapore since all employees of the entities covered in this report are based in Singapore.
Benefits are applicable to all of SingLand’s permanent (full-time and part-time) and fixed-term employees hired directly under the company’s payroll with minimum employment period of at least six months.
The Central Provident Fund (“CPF”) is a comprehensive social security savings plan managed by the CPF Board under the Ministry of Manpower for Singapore citizens and permanent residents. The CPF helps employees fund their retirement,
healthcare, homeownership, family protection and asset enhancement.

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ENVIRONMENTRESPONSIBLE AND
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PEOPLETURNOVER
The Group’s overall turnover rate5 for the property business and UICT, including both voluntaryand involuntary turnover, was 22%. While the voluntary turnover rate for the property businesshas similarly increased from 2021 to 22%, this was still lower than the national industry average of
22.6% for real estate services6.

SingLand’s average training hours decreased to 8.2 hours per employee in 2022. The decline
can be attributed to decreased staff participation in webinar trainings as employees returnedto the office with increased frequency as Covid-19 work-from-home requirements eased.
Nevertheless, SingLand recognises the importance of upskilling, and measures have been put inplace to encourage our employees to proactively seek out relevant learning opportunities whilst
our HR team continues to recommend suitable trainings for staff.

The increase in 2022’s turnover rate vis-à-vis 2021 can be attributed to Singapore’s robust job
market during the year which is in tandem with the economic expansion seen as the world
recovered from the Covid-19 pandemic.

Training Target
2022

2023

Going forward, we continue to target to maintain a healthy retention rate through employee
engagement programs, providing learning and development opportunities, as well as promoting
a cohesive and collaborative work environment.

TargetPerformance

TargetAverage of 10 training hours
per employee

8.2 hours(Target not achieved)

Average of 10 training hours
per employee

AVERAGE TRAINING HOURSPER EMPLOYEEAVERAGE TRAINING HOURSPER EMPLOYEEGENDER

CATEGORY

NEW HIRING AND
TURNOVER RATE (%)
22.0

13.4

21.2

8.2

7.5

16.3
14.8
29.6

8.6

15.8
10.8

9.0
5.9

6.81

2020

2021
Male

5
6

18.7

9.53

Female2022
Overall

15.2
9.0

14.1
5.8

0.7

2020

2021

Senior Management

Executives

8.3
10.2
2.0

2022
Non-Executives

2020

2021
New Hiring Rate

The new hire and turnover rates in 2022 have been reported based on total number of employees for that category as of 31 December 2022.
Manpower Research and Statistics Department, Ministry of Manpower Labour Market Report Fourth Quarter 2022. https://stats.mom.gov.sg/Pages/Labour-Market-Report-4Q-2022.aspx

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ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDPEOPLE
2022
Number of new hire
New hire rate
Number of turnover
Turnover rate

New hire and turnover (Gender)
Male
38
19%
40
20%

PROMOTING STAFF WELL-BEING
SingLand has established a strong support system in our
workplace to promote and protect the well-being of ouremployees. Our heads of department and people managers
have been trained to provide mental wellness support andassistance to team members who may require it. In 2021, westarted offering the SingLand Employee Assistance Programme
to help employees with personal, family or work-related
challenges. The programme provides employees with freeaccess to a professional counsellor with full assurance ofconfidentiality.
2022’s Employee Engagement Program focused on the four
key pillars of the WISE framework – W-Wellness, I-Inspire,
S-Socialize, E-Energize. The program for the year revolved
around mental wellness, physical wellness, financial wellness
and social wellness activities including regular distribution offruits to encourage healthy eating, pandemic care packages
to support employee health and safety, informative financial
literacy talks, and engaging art and craft workshops.
As we exit the pandemic, SingLand’s Employee Engagement
Program 2023 continues the success of the WISE framework
and will focus on encouraging employees to sustain a healthy
lifestyle on multiple fronts with a greater focus on face-toface interaction and activities. Activities will be curated basedon feedback and suggestions received in an employee survey

Female
44
24%
45
24%

Total
82
21%
85
22%

2022
Number of new hire
New hire rate
Number of turnover
Turnover rate

New hire and turnover (Age group)<30 years 30-50 years
17
51
85%
32%
13
48
65%
30%

>50 years
14
7%
24
12%

launched in November 2022. Some activities planned for theyear include lunchtime/ evening lifestyle and wellness talks,group exercise activities, and interest group workshops. We
hope these programs will encourage staff to keep a balanced
lifestyle and maintain a positive and enthusiastic attitude!
In 2023, we also launched “Call-a-Counsel” – an initiative toprovide SingLand’s employees with free guidance on theirpersonal legal matters and issues. This ground-up initiative, run
by SingLand’s team of legal counsels, empowers employees
by providing them with useful pointers on how to handle
personal legal issues they may face, and redirecting them to theappropriate channels for advice where applicable.
SingLand’s unwavering commitment to our employees isreflected in our investment in their growth, development andoverall well-being – not only in the workplace but also in theirpersonal lives. To provide employees with greater flexibility, we
have a hybrid work arrangement that allows employees to workfrom home one day a week and a flexible dress code that gives
employees the freedom to dress in professional or casual attire,as appropriate for the day’s work. We believe that by creating
a positive and supportive work environment, we enable our
employees to thrive both professionally and personally, andultimately contribute to the success of our organisation.

Some of SingLand’s 2022 employee engagement events.

Total
82
21%
85
22%

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDPEOPLECOMMUNITY
We seek to engage and promote a sense of belonging amongst
our employees through various activities and initiatives
throughout the year.
In August, SingLand employees participated in our inaugural
SingLand Day Out where staff spent a fun-filled afternoon at
Sentosa’s picturesque Tanjong Beach engaging in a series ofteam bonding activities that were both exciting and challenging.
These activities provided an opportunity for SingLand employees
to get to know each other better, build trust, and learn to work
together effectively. The event was a resounding success withnew relationships forged and existing ones strengthened.
In December, we bid a fond farewell to both 2022 and to Clifford
Centre by hosting a Back to the 80s Year-End Party in thebuilding that had served as SingLand’s corporate headquarters
for more than a decade. Employees gamely dressed up for an
evening of merriment to the theme of the Retro 80’s. The event
served as a poignant end to a chapter in Clifford Centre’s story.
Nonetheless, we look ahead to its redevelopment with great
anticipation.

The inaugural SingLand Day Out took place at Sentosa’s
Tanjong BeachSingLand Day Out provided the opportunity for staff tobond over fun activities

Staff gamely dressed up for our 80s themed party

Our year-end party was held at Clifford Centre, which isslated for redevelopment

We also actively encourage our employees to participate in
our Corporate Social Responsibility (“CSR”) activities which
provide participants an opportunity to bond whilst giving backto society. Please see the chapter on Community Initiatives formore details on SingLand Elevates, our corporate initiative togive back and enrich the lives of those in the community.

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDPEOPLEHEALTH AND SAFETYSingLand places the highest priority on safeguarding the healthand safety of individuals within our buildings and project sites.
We prioritise promoting a strong culture of health and safetyin every aspect of our operations and for all our stakeholders,
including our employees, tenants, contractors, vendors,
customers, guests, and visitors to the buildings under ourmanagement.
BUILDINGS AND WORKSITES HEALTH AND SAFETY
MANAGEMENT
All of SingLand’s managed buildings have a health and safety
management system, as well as procedures in place tosafeguard all building occupants. Our retail mall Marina Squarecontinues to be bizSAFE Level 3-certified, while our property
management services provider for UIC Building has attained
bizSAFE Level Star, the highest achievable certification by
bizSAFE. Our subsidiary UICT is also bizSAFE Level 3-certified.
SingLand has set up Company Emergency Response Teams(“CERT”) in all our buildings to deal with any safety or healthemergencies. CERT comprise trained in-house first responders
from our building management and operations teams who serveto mitigate and control an emergency prior to the Singapore
Civil Defence Force’s arrival. Our emergency response teams
also ensure operational synergy between building management
and authorities during any crises. All our buildings are also
equipped with a first-aid kit and a defibrillator.

Standard operating procedures are also in place to guide
response actions in case of an emergency. In the event of afire, we have fire safety managers and adequate fire control
equipment in every building. We also hold regular fire
drills, awareness campaigns and trainings for our building
management employees and occupants to ensure an orderly
evacuation response. Measures are in place to prevent
accidental slips and fall from wet floors during cleaning
operations. Contractors are required to clear risk assessmentand follow the stipulated mitigation measures before carryingout any potentially hazardous task, such as working at heights.
For additional information on our measures to keep our tenants,
shoppers, and building visitors safe, please see the section on
Product and Service Quality.
A safety and health management system is also mandatory
per MOM regulation for any asset enhancement or building
redevelopment worksites on our properties with a contract
sum of S$30 million or more. Our main contractor who takes
over the worksite during the construction period is responsible
for the design and implementation of the safety and healthmanagement system, which shall be in compliance with allapplicable local regulations per Singapore’s Workplace Safety
and Health Act. These worksites are also subject to six-monthly
audits conducted according to MOM regulatory requirements.

A fire drill exercise at Singapore Land Tower

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PEOPLE
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENTSingLand’s Occupational Health and Safety (“OHS”) management system has established policies and procedures to ensure the health and safety of all our employees and contractors working at our
offices and managed buildings. SingLand’s senior management performs periodic reviews of the company’s health and safety policies, practices and performance against established OHS targets
across our businesses. Our OHS management system is also reviewed externally by an accredited OHS consultant every three years to evaluate and update the company’s OHS risks, with the last
review performed in 2021.
The key components of our OHS management system are as follows:
Hazard Identification and Risk Assessment
SingLand’s prioritises the health and safety of all
our employees and all contractor workers at our
properties.

Incident Reporting••
Employees• SingLand employees are not considered to beengaging in high-risk workplace activities due tothe nature of their work.
Contractors• We require all contractors to performand submit a risk assessment prior tocommencement of work, regardless of thenature of work they will be performing. The
risk assessment considers, in order of priority,
elimination of risk, substitution of the hazard,
and mitigation via control procedures before
use of the appropriate personal protective
equipment (“PPE”). The risk assessment shall also
be carried out by qualified personnel such as
the contractor’s health and safety manager or a
trained employee.
• SingLand requires each contractor company’s
qualified risk assessor to submit their risk
assessments prior to start of any works on our
premises and to update their risk registers,
procedures, and policies as necessary.

••

Any health & safety incidents at our buildings
are to be reported to the individual property’s
building managers.
Incidents at worksites are to be reported tothe site’s Workplace, Safety & Health (“WSH”)
manager. They may then report the incident to
the Ministry of Manpower (“MOM”) if necessary.
Both staff and contractor workers areencouraged to share feedback, near-misses andother issues related to health and safety with
their supervisors, who can then escalate thefeedback if necessary. They may also approach
the individual property’s building manager or site
WSH manager to flag out any unsafe conditionsat our buildings or worksites.
All staff, contractors, and public are able toreport unsafe practices via the Group’s official
whistleblowing channel. Our Whistle Blowing
Policy protects all reporters from reprisal.

••

Incident Investigation Process

Communication and Training

SingLand requires that each work-related
accident be investigated systematically toidentify associated hazards so that corrective
measures can be taken to prevent similar
incidents from occurring.
In the event of any reportable incidents at our
properties/ worksites, the building manager/
WSH manager will conduct an investigation andalso report the incident to SingLand’s corporate
insurer. The corporate insurer will follow up
by launching a thorough investigation process
to identify the root cause of the incident. The
findings are used to improve SingLand’s OHS
processes, including enhancing risk assessment
procedures, reviewing personal protective
equipment requirements, and additional
controls and safety training for employees andcontractors.

Employees• SingLand’s staff perform office-based activities
generally classified as low-risk. As such, mostof our employees’ workplace health and safetyissues revolve around poor sitting posture which
may lead to physical strain and injury. To address
the issue, our HR department has proactively
organised ergonomics webinars to encourage
staff to practice better posture.
• Detailed health and safety training is also
provided to specific employees on a needs basis
based on their work scope, for example staff
dealing with contractors who perform works
from heights.
Contractors• When a new contractor company is engaged,
our building management teams ensure thatthe contractor’s supervisory staff are informedof our buildings’ health and safety requirements.
These supervisors are, in turn, responsible
for briefing their teams on health and safety
protocols prior to starting work at our building.
• Contractors’ representatives are also kept
updated on any changes on our procedures aswell as lessons learnt, as necessary.
• Our contractors’ supervisors attend regularmeetings with SingLand’s building management
to ensure smooth coordination and effective
communication. Should any critical OHS issues
arise, they are promptly addressed and resolved.

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PEOPLE
WORKING ALONGSIDE OUR TENANTS FOR A POSITIVE ASSET ENHANCEMENT EXPERIENCESingLand embarked on a major AEI of Singapore Land Tower in 2021 to enhance and modernise our flagship office tower
in the bustling heart of Singapore’s Raffles Place. Our efforts focused on several key areas, including cladding the building
with a brand-new low-emissivity double-glazed curtain wall to improve energy efficiency and thermal comfort, upgrading
the tower’s mechanical and electrical specifications, as well as transforming tenant amenities to promote the comfort andwell-being of building users and future-proof Singapore Land Tower’s offerings amid rapidly-evolving workplace demands.
Despite the ongoing asset enhancement works, Singapore Land Tower remains a vibrant and well-occupied building witha thriving community. As tenant satisfaction is paramount, we have implemented a comprehensive set of measures tomitigate any potential disruptions caused by the AEI works.
Tenant Communications & Provisions• To keep tenants informed on the ongoing AEI works,
we provide updates on timelines and milestones atleast once every 6 months. For units which are directly
impacted by ongoing works, we provide more frequent
updates as needed.
• Should any works need to be conducted within
tenanted premises, we communicate with affected
tenants well in advance to allow for proper planningand co-ordination.
• Tenants are also provided with the direct line and email
contact of SingLand’s in-house tenant liaison officer
who can receive and address feedback regarding
ongoing AEI works.
• For tenants that have 24/7 operations, we make special
arrangements to accommodate their work schedules
to minimize disruptions to their operations.
• Additionally, we strive to provide temporary, fullyfitted workspaces to tenants who need alternative
workspaces while upgrading works are being carriedout in their units.

Site Management & Safety• We prioritise tenants’ safety by erecting hoardings,
and if necessary, dust barriers to clearly demarcate
construction work zones.
• To ensure minimal disruption to our tenants’operations, noisy and disruptive works are only carriedout on weekends and public holidays, and between
8pm - 5am on workdays.
• To maintain a healthy, dust-free and pleasantenvironment, our main contractor has implemented
strict and rigorous cleaning processes.
- Work areas are kept well-contained so as tominimise spread of dust particles to other areas.
- Air vents in areas being renovated are covered tokeep dust and fumes from spreading.
- Thorough vacuuming of floor areas and air spaces
is done once works cease at 5am to clear dust fromthe building’s air.
• To ensure that no renovation residues are left behind,
SingLand has also stepped up the frequency of cleaning
for all other areas within the building.

HEALTH AND SAFETY PERFORMANCE
In 2022, we have achieved our target of no fatalities and no
accidents resulting in fatalities or permanent disabilities forGroup Employees and property management contractors.
However, at our SLT AEI worksite, there were five reportable
incidents involving our main contractor’s and sub contractors’
workers. Three of these were major injuries cases (fracture due
to slip and fall, lacerations) and two were minor injury cases(cuts, slip and fall). These were addressed immediately andsystematic actions taken to identify root causes and implement
corrective measures. The findings were used to improve
processes at our worksite, enhance risk assessment procedures,
implement additional controls and safety training for site staff,
and review personal protective equipment requirements. Noneof these incidents resulted in a fine, penalty or warning from
authorities for SingLand.
Moving forward we seek to improve our safety performance byensuring the lessons learnt from these incidents are captured
within our OHS records and future contractor management
processes. Please refer to our Sustainability Performance Datasection for more detailed safety performance data.

Occupational Health and Safety Target – Buildings
Ongoing

2022

TargetPerformance

Achieve zero workplace
incidents resulting in fatalities
or permanent disabilities
for Group Employees andContractors(Property Management)0(Target achieved)

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RESPONSIBLE AND ETHICAL BUSINESSSingLand is invested in ensuring sound governance andresponsible business practices across our entire value chain.
By instituting ethical business practices, robust cybersecurity
and data privacy measures, responsible investment strategies
as well as sustainable supply chain management, we seek
to lay a solid foundation as we chart the next chapter of oursustainability journey.

Our policies and policy commitments for ensuring ethical and transparent business conduct are as follows:
The Code of Conduct*

We expect all our employees to adhere to the highest ethical standards in their conduct at workand during interaction with all our stakeholders. It is also mandatory for our employees to declare
any conflict of interest during their employment with SingLand.

Whistle Blowing Policy
and procedure**

SingLand is committed to provide a safe channel for employees, business partners and all
stakeholders to raise concerns on impropriety without fear of reprisal. SingLand will evaluate allreports received in a confidential manner. Any employees found guilty of unethical acts which
are non-compliant with regulatory requirements or internal policies will be dealt with swiftly andreported to authorities if appropriate.

Anti-Bribery andCorruption (“ABC”) Policy

We take a zero-tolerance position against all forms of corruption, including bribery, extortion, fraud,and money laundering. We require our employees, suppliers, contractors, and business partners toadhere to this standard.

Anti-Competition Policy

SingLand will promote fair compeitition, in accordance to Singapore’s Competition Act and prohibit
anti-competitive conduct.

Investor Relations Policy

We provide existing and potential shareholders with access to timely, full and accurate disclosure
per SGX listing rules.

Personal Data Protection
Policy***SingLand commits to protecting collected personal data from all our stakeholders according toSingapore’s PDPA and in line with the management measures set out in the policy.

Ethical marketing
practicesWe adhere to the Singapore Code of Advertising Practice to provide legal, decent, honest andtruthful advertisements, and expect our employees to abide by ethical marketing principles wheninteracting with potential customers.

ANTI-CORRUPTION AND ETHICAL BUSINESS PRACTICES
Ethical business practices underpinned by a strong governanceis important to SingLand to combat corruption, mitigate
compliance risk and ensure that we continue to deliver highquality products and services to our customers. In doing so, we
correspondingly contribute to the financial sustainability of ourcompany and return the trust of our stakeholders.
SingLand’s principle is to conduct our business with integrity
and comply with all applicable local laws. We also apply the
precautionary principle in risk management, which is reflectedin our policies and procedures. All policies are reviewed andapproved by SingLand’s Management and/or the Board.

***

Including Anti-Bribery and Corruption Policy
Examples of issues covered by our Whistle Blowing procedure include fraud, theft, corruption, workplace safety lapses, regulatory non-compliance, abuse of
authority, workplace bullying and discrimination. For more details, please refer to https://singaporeland.com/investor-relations/corporate-policies/whistleblowingpolicy.
*** For more details, please refer to the section on Cybersecurity and Data Privacy

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RESPONSIBLE AND ETHICAL BUSINESSThe Code of Conduct together with the policies and procedures on Page 45 are included in our
new employee orientation programme. Additional trainings are provided as needed to employees
based on their job responsibilities to ensure compliance with laws and regulations. All Board
members likewise receive a copy of all SingLand’s policies and are briefed on the policies andpractices during their inductions. We are also required under SingLand’s Contracts Policy toinclude SingLand’s Anti-Bribery and Anti-Corruption clause in all contracts with business partners.
The Group has established mechanisms to stay abreast of the latest regulatory developments in
Singapore.
At the Board level, the ARC has oversight of implementation of SingLand’s policies to mitigate
risks on compliance, occupational health and safety, sustainability, fraud and corruption as part ofits risk management responsibilities1. The ARC is supported by the Risk Management Committee(“RMC”) who manage the execution of practices and processes associated with SingLand’s
policies. In addition to an annual assessment to monitor compliance with SingLand’s policies andprocedures to mitigate the aforementioned risks, the RMC also conducts quarterly risk registerand controls reviews. These consider the latest regulatory developments and employee feedback
to determine any risk register update and corresponding polices or procedure changes required.

Zero confirmed
incidents ofcorruption

Ongoing

2022

TargetPerformance

Zero regulatory
non-compliancewith socioeconomic or
environmental
regulations

Zero legal
actions for anticompetitive
behaviour,
anti-trust andmonopolypractices

Zero incidents of
non-compliances
concerningmarketingpractice0(Target achieved)

All our operations have undergone assessment and review by the RMC and no significant risks
related to corruption have been identified. The ARC also maintains oversight of SingLand’s whistle
blowing channel2 and receives reports on all the cases raised.
We are pleased to report no significant instances of non-compliance with laws and regulations3
in 2022. In 2023, we target to maintain zero incidences of non-compliance to fraud, corruption,
unethical actions and marketing practices.

1
2
3

For more details on the SingLand’s risk management process, see AR2022 page 51-56. For more details on SingLand’s sustainability governance, see chapter Our Sustainability Governance.
SingLand’s whistle blowing channel stipulated within our whistle-blowing Policy is publicly available on the company’s corporate website at https://singaporeland.com/ investor-relations/corporate-policies/whistleblowing-policy/.
SingLand determines significant instances of non-compliance as those resulting in a monetary fine or warning letter from relevant authorities.

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RESPONSIBLE AND ETHICAL BUSINESSCYBERSECURITY AND DATA PRIVACYSingLand is deeply committed to ensuring the safety and security of our business data, employee
personal data, and customer information through the maintenance of a robust and secure
Information Technology (“IT”) system. Our Digital & Technology department has taken proactive
measures to enhance the security of our IT infrastructure through compulsory quarterly staff
training sessions facilitated by an award-winning cybersecurity training company.
These training sessions are designed to improve user vigilance and skills in critical areas suchas social engineering, spear phishing, and ransomware attacks. By instituting regular training
sessions, we ensure that our staff at all levels receive continuous cybersecurity training andawareness. This approach helps us to raise organisational awareness in identifying and mitigating
potential vulnerabilities, malware, and cyberattacks. Phishing assessments are also conducted
regularly to evaluate employees’ readiness and vigilance against such malicious attacks.
We believe that cybersecurity is a shared responsibility, and our commitment to maintaining asecure IT system extends beyond our own organisation. We work closely with our partners andstakeholders to ensure that our collective IT infrastructure is secure and protected from cyberthreats. We continuously review and update our cybersecurity policies and procedures to ensurethat we remain vigilant and responsive to emerging threats in the constantly evolving landscapeof cyber threats.
We also comply with Singapore’s Personal Data Protection Act (“PDPA”) and guidelines issued by
the Personal Data Protection Commission (“PDPC”) to manage and protect personal information
relating to our customers, shareholders, prospects, employees, and business partners. Our
Personal Data Protection Policy4 requires our employees to ensure personal data is only
collected, used, stored, and disposed of according to the PDPA and relevant data privacy laws
and guidelines.
SingLand’s Data Protection Officer (”DPO”) is the contact point for all internal and external mattersrelating to data protection. The DPO directs and coordinates the data protection activities of the
Departmental Data Protection Managers (“DDPMs”), including the formulation, implementation
and updating of data protection and related policies and practices. The DPO also ensures thatevery employee is aware of SingLand’s data protection policies and practices and is responsible
for maintaining and updating the awareness materials (together with the DPO Team and the HR
Department).

4

Data Privacy Breaches
Ongoing

2022

TargetPerformance

Zero data privacy breaches and losses ofcustomer data

(Target achieved)0

SingLand’s PDPA Advisory Committee, comprising selected senior management staff, review
and oversee the implementation of PDPA policies and measures. The Group DPO Team and the
DDPMs are responsible for reviewing and updating the Group’s data privacy policies and standard
operating procedures at least once a year.
Employees handling personal data are required to undergo detailed data protection training toensure they possess fundamental knowledge of Singapore’s Personal Data Protection Act. Our
Data Privacy team takes active measures to promote Group-wide awareness on data privacy byconducting compulsory quarterly data privacy education and quizzes. These trainings serve as
timely reminders to our employees on best practices under Singapore’s PDPA and equip themwith the necessary knowledge to prevent data breaches.
In addition to the above, Group Internal Audit and its external partners/ consultants review theeffectiveness of controls over technology and cybersecurity measures periodically. Compliance
audits are also performed to ensure the Group’s personal data protection policies and standard
operating procedures are adequate and effective to safeguard customer privacy and personaldata.
In 2022, there were zero incidents of non-compliance with Singapore’s PDPA. We aim to maintain
zero incidents of data privacy breaches and losses of customer data in 2023.

The Company’s “Personal Data Protection Policy” is available on our corporate website at https://singaporeland.com/investor-relations/corporate-policies/personal-data-protection-policy/

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RESPONSIBLE AND ETHICAL BUSINESSRESPONSIBLE INVESTMENT
Buildings are capital intensive assets with long lifespans. As a landlord, SingLand’s investment
decisions for major redevelopment and renovation works will have long-lasting impacts on
our portfolio’s environmental and social footprint. We therefore take a holistic approach which
considers both ESG and financial aspects in our decision-making process. This allows us to achieveboth financial sustainability as well as create sustainable, socially responsible developments that
benefit our stakeholders and the community.
SingLand has been progressively retrofitting our Singapore building portfolio in accordancewith BCA’s Green Mark standards, having committed to attain a minimum BCA Green Mark
Certification1 for all existing retail and commercial buildings within our portfolio by 2030. We arealso dedicated to meeting the needs and preferences of our tenants, and we recognise that green
building certifications play a significant role in fulfilling their requirements. As such, greening ourportfolio is important for business continuity and also plays a critical role in executing the Group’s
mission to consciously drive social and environmental change.
TRACKING PROGRESS OF GREEN MARK CERTIFICATIONS
Seven of our nine2 operational buildings in Singapore have now attained BCA’s Green Markcertification. Works are underway for the certification of Tampines Plaza 1 and Tampines Plaza 2.
BCA GREEN MARK AWARDS

1
2
3

Property

CategoryYear

Stamford Court

Green Mark Platinum Super Low EnergyAwarded in 2022

Singapore Land Tower

Green Mark Platinum

Awarded in 2022

The Gateway

Green Mark Platinum

Awarded in 2022

SGX Centre

Green Mark Platinum

Awarded in 2021

West Mall

Green Mark GoldPLUS

Awarded in 2022

UIC Building

Green Mark GoldRe-certified in 2019

Marina SquareGreen Mark Gold

Awarded in 2023

PLUS

As part of our commitment to sustainable building practices, we take a comprehensive approach
which carefully considers the environmental and social needs of each stakeholder whenplanning and designing asset enhancements and redevelopments for our portfolio. We strive forexcellence across multiple fronts, including the physical and emotional well-being of building
inhabitants, ensuring the safety of workers, maintaining community safety during construction,and incorporating placemaking efforts to create vibrant, inviting, and inclusive public spaces thatreflect the unique character and identity of each community we operate in. SingLand’s internalteams conduct thorough and rigorous reviews at every stage of the design and construction
process to ensure that our buildings meet the Group’s environmental and social requirements.
On top of our Green Mark certification ambitions, we have committed to the Singapore Built
Environment Embodied Carbon Pledge3, which encourages stakeholders in the built environment
sector to reduce embodied carbon emissions through use of lower embodied carbon building
materials, minimise material use and waste, and improve construction energy efficiency.
The Group’s dedication to quality and positive community impact extends to the entire lifecycleof each property. We ensure our buildings continue to contribute to the community such as
by participating in URA’s Business Improvement District (“BID”) programme. From design toconstruction to operation, we put in every effort to ensure that our properties are of the highest
standards and drive positive impacts within society.
SingLand also leverages sustainable financing tools which allow us additional access to capitalwhilst providing an incentive to improve our sustainability performance. In 2021, the Groupsecured our first green loan and first two sustainability-linked loans amounting to a total of S$500
million from UOB and DBS. This comprised a green loan of S$100 million for greening Singapore
Land Tower to achieve BCA’s Green Mark Platinum, and S$400 million of sustainability-linked
loans to refinance existing facilities and for general corporate purposes. To-date, we have met allinterim milestones linked to our sustainability-linked loans. We will also consider the feasibility ofincluding ESG criteria within future major investment decisions.

The minimum certification level for existing buildings in the Green Mark 2021 In-Operation standards is Gold.
Clifford Centre closed for redevelopment from 1 January 2023, bringing our current portfolio of operational buildings to nine.
The Singapore Built Environment Embodied Carbon Pledge is initiated by the Singapore Green Building Council in 2021. SingLand is part of a pioneer group of 9 building developers and owners who committed to this pledge.

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RESPONSIBLE AND ETHICAL BUSINESSMANAGING OUR CLIMATE RISKS
In addition to making responsible investment decisions to reduce our carbon footprint, SingLandis committed to increasing the resiliency of our business and buildings to climate change. We arepleased to report on our progress in understanding and managing the impacts of climate changein accordance with the TCFD framework. By conducting scenario analysis and reporting on ourefforts, we have gained valuable insights that inform our strategies and enable us to invest in
adaptation measures for the future.

As part of the ongoing capacity building efforts for our Board, management, and employees,
we have engaged an external consultant to provide a series of trainings on climate risk andopportunities identification, assessment, and reporting, as well as other ESG topics.
We have included a summary of our responses to TCFD’s recommendations in the four key pillars
of Governance, Strategy, Risk Management, and Metrics & Targets in this section. These responses
will help us effectively address climate-related risks and opportunities and provide stakeholders
with a clear understanding of our progress in this area.

GOVERNANCERISK MANAGEMENTSTRATEGYMETRICS & TARGETS

TCFD Recommendation
Describe the Board’s oversightof climate-related risks andopportunities.

TCFD Recommendation
Describe the organisation’s processes
for identifying, assessing, andmanaging climate-related risks.

TCFD Recommendation
Describe the climate-related risks andopportunities the organisation has
identified over the short, medium,and long term.

Describe Management’s role inassessing and managing climaterelated risks and opportunities.

Describe how processes for
identifying, assessing, and managing
climate-related risks are integrated
into the organisation’s overall risk
management.

TCFD Recommendation
Disclose the metrics used by theorganisation to assess climate relatedrisks and opportunities in line with
its strategy and risk management
process.

Describe the impact of climaterelated risks and opportunities on theorganisation’s businesses, strategy,
and financial planning.
Describe the resilience of theorganisation’s strategy, taking into
consideration different climaterelated scenarios, including a 2°C or
lower scenario.

Disclose Scope 1, Scope 2, and, if
appropriate, Scope 3 GHG emissions,and the related risks.
Describe the targets used by theorganisation to manage climaterelated risks and opportunities andperformance against targets.

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RESPONSIBLE AND ETHICAL BUSINESSGOVERNANCE
SingLand’s Board is committed to providing effective oversight of sustainability risks and impacts,
including climate change risks and opportunities. The Board is the principal governor of SingLand’s
Enterprise Risk Management (“ERM”) framework. The Board’s responsibilities include:i)

Maintaining overall accountability for risk governance, risk policies, adequacy andeffectiveness of risk management and internal controls across SingLand;

Board of Directors

Audit & Risk Committeeii) Overseeing and setting the tone with regards risk culture;
Risk Management Committee (RMC)iii) Appointing, empowering, or delegating ERM oversight responsibility to the ARC; andiv) Commenting on assurance received from the ARC and Risk Owners on whether risk
management systems and internal controls have been adequately and effectively executed.
The Board administers its responsibility to assess and manage climate-related risks andopportunities through the ARC and Risk Management Committee (“RMC”), with the support of
the SSC for decarbonisation initiative implementation.
The RMC is chaired by the CEO and comprises all heads of departments of SingLand, as well
as relevant staff. The RMC meets quarterly to review risk registers of SingLand’s business andoperational units. The completed risk registers and risk reports are reviewed and approved by the
CEO during RMC meetings. The results of the risk management reviews are submitted to the ARC
on a semi-annual basis, who in turn, update the Board on any significant changes in the Group’s
risk profile.
The SSC is responsible for managing SingLand’s decarbonisation effort, and in doing so, reducing
SingLand’s exposure to transition risks while minimising our impact to the environment. The
SSC also oversees SingLand’s efforts to realise climate opportunities including but not limited toenergy efficiency, renewable energy, and greening of our buildings.
All SSC members are part of the RMC to facilitate information sharing from the RMC to the SSC,
as well as the recommendation of strategies and initiatives for the SSC to undertake with regards
climate risks.
Please also refer to the chapter on Our Sustainability Governance for more details on the SSC’s
role within our sustainability governance structure and the committee’s reporting line to theBoard.

Chaired by CEO
All SSC members are part of RMC

RISK MANAGEMENTClimate-related risks are identified and assessed as part of SingLand’s ERM framework and areincluded together with other organisational risks within the RMC’s risk registers. The ERM function
maintains the Group’s ERM framework and facilitates risk management matters with the RMC
and relevant SingLand stakeholders. The RMC will review the expected business and financial
impact of risks which are material to the organisation, the progress of any mitigation measures
implemented, and evaluate any need for updated measures.
SingLand has classified climate change as a Tier One (most critical) risk, which signifies theorganization’s low to zero risk tolerance for the issue. The RMC monitors all Tier One risks forany changes in the material risk topics’ risk ratings, as well as the status of control activities andassurance of those risks. All Tier One risks are monitored regularly and reported quarterly to the
RMC, and half-yearly to the ARC.
This year, we have also undertaken an exercise to prioritise the most relevant climate changerisks and opportunities for the Group by considering emerging climate change regulations andmarket trends affecting our business, physical risks affecting Singapore, and feedback from ouremployees and management.
Please also refer to our Corporate Governance Report in AR 2022 (pages 51-56) for further details
on SingLand’s risk management processes and internal controls.

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RESPONSIBLE AND ETHICAL BUSINESSSTRATEGYSingLand has assessed its exposure to physical and transition risks, as well as shortlisted potential climate opportunities as part of our first climate change scenario analysis this year. The risks havebeen assessed for two timeframes – Year 2030 for the near-term and Year 2050 for the long-term. Based on our climate scenario analysis results, the dominant risks to SingLand are rising global
temperatures, increased carbon price and enhanced building sustainability requirements for both 2030 and 2050.
As part of our climate scenario analysis, we have chosen two temperature alignments:• A lower temperature rise (1.5°C) scenario; and• A higher temperature rise (<3°C) scenario to test our current business resiliency.
Expectedly, physical risks impacts will be more significant under the higher temperature rise (<3°C) scenario, particularly for year 2050.

PRIORITISED PHYSICAL RISKSPRIORITISED TRANSITION RISKS

Rising mean temperatures and risk of heatwaves, resulting in increased cooling costs

Increased business costs due to higher carbon taxes

Risk of flash floods damaging buildings and disrupting operations

Building sustainability requirements growing in tandem with increased tenant expectations forgreen offices, leading to additional green construction and retrofit premium

Property insurance premiums rising due to increased risks of extreme weather events

Enhanced sustainability reporting obligations

Based on current assessments, SingLand’s dominant physical risk will be the expected rise in global
temperatures. To mitigate this risk, we have undertaken Green Mark upgrading works for our portfolio
and progressively upgraded our buildings’ chiller plant systems over the past five years. This has
enabled us to reduce the impact of cooling cost increases due to rising temperatures. All chillers forour 10 properties under the scope of this report have completed, or will be completing upgrades tohigher efficiency models by 2030.

Singapore’s upcoming carbon tax hikes are set to have a more substantial impact on the Group in
a 1.5°C global warming trajectory. As such, our ongoing efforts to obtain Green Mark certifications
for our properties will prove crucial in alleviating the financial repercussions of this impending tax
increase. The upgrades will also place SingLand in a better position to meet future enhanced building
sustainability requirements as Singapore strives to green 80% of its building stock (by gross floor area)by 2030 and reach net zero by 2050.

To address the risk of flash floods damaging our properties, we will regularly monitor our portfolio’s
locations against available flood-prone area information from PUB and evaluate the feasibility ofincorporating flood adaptation measures as part of regular building retrofits.

However, as half our portfolio under the scope of analysis has been certified under the Green Mark
Non-Residential Building 2017 standard, there is a risk of not being able to meet the same certificationlevel under the current more stringent Green Mark 2021 requirements. We are evaluating our existingbuildings’ re-certification risks against the new Green Mark 2021 In-Operation standard and willconsider the impact of any additional near-term investments required.

Legend:Prioritised risks with relatively higher business and/or financial impacts to SingLand in the specified timeframe
Prioritised risks with relatively lower business and/or financial impact to SingLand in the specified timeframe

SingLand is committed to continually improve the energy performance of our buildings over the long term. We recognise that this is critical for our business’s continued success and our responsibility
to contribute to a more sustainable future. In this regard, we recognise that investment in energy efficient technologies is a significant climate opportunity and also an essential pillar of ourdecarbonisation strategy. Looking ahead, we are on track to developing our decarbonisation strategy and will consider it as part of our future resilience measures and scenario analyses.

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ENVIRONMENTRESPONSIBLE AND ETHICAL BUSINESSMETRICS & TARGETS
The Group has been tracking our Scope 1 and 2 GHG emissions and is currently working todevelop our Scope 3 emissions inventory in alignment with the GHG Protocol.
We have an existing Scope 2 GHG emissions target for our commercial office properties.
SingLand is also evaluating the feasibility of adopting additional carbon reduction targets. Pleaserefer to the section on Energy and GHG emissions for more information on our existing GHG
emissions inventory and progress against existing goals.

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RESPONSIBLE AND ETHICAL BUSINESSSUSTAINABLE SUPPLY CHAIN
As a real estate company, SingLand engages with a wide rangeof suppliers for various building maintenance and operations
activities. In addition, our subsidiary UICT also has business
relationships with IT service providers. SingLand is cognizant
that we have indirect environmental and social impacts throughthese business relationships and supply chain activities, and theGroup is taking proactive steps to improve our management ofthese impacts.

THE GROUP’S KEY SUPPLIERS AND
CONTRACTOR WORKERS

1•

Civil and M&E contractors for building renewal
construction and AEI1 works.

•

Suppliers for building materials as well as building
mechanical and electrical equipment.

•

Agencies providing cleaning and security
contractors for our building operations (Please referto section on Product and Service Quality for ournumber of cleaning and security contractors).

•

IT hardware and software providers

Asset enhancement initiatives refer to major addition and alteration works.

SingLand has a well-established system and procedures for managing health and safety impacts of all contractors working at
our premises, which have been detailed earlier in the Health and safety section. At SingLand’s commercial office and retail AEI
worksites, all our main contractors are ISO 45001 and bizSAFE Level Star certified to ensure that the highest standards of workplacesafety and health are adhered to. To monitor the health and safety performance of our AEI worksites, we collect relevant healthand safety performance metrics. All our worksites undergo six-monthly audits conducted according to regulatory requirements toensure compliance with health and safety requirements. We expect all our contractors to provide employment benefits including
medical and life insurance in line with MOM’s requirements.
Our main contractors are also ISO 14001-certified to ensure adherence to the highest standards of environmental management at
SingLand’s worksites. In addition to collecting health and safety metrics, we have also begun to collect environmental performancedata such as energy use, water consumption, waste generated and waste recycled from our contractors for major projects for ourannual sustainability reporting.
We are currently working to develop a supplier code of conduct, which will set out the minimum standards of practice we requirefrom our vendors with regards business ethics, labour and human rights, health and safety, environment management, and data
privacy and protection. Our supplier code of conduct will also aim to assess our major suppliers for their environmental and social
impacts. We expect our suppliers, contractors and business partners to adhere to the same standards as those set out in our AntiBribery and Corruption policy.
We have set a goal to roll out our supplier code of conduct in the next two years, with a view to implement environmental andsocial screening criteria to inform our procurement decisions in the longer term. We will require major existing and new suppliers
to complete a supplier self-assessment to declare adherence to the supplier code of conduct. With the supplier code of conduct
complementing our existing efforts to collect sustainability performance data, we seek to have a more holistic understanding of
our supply chain impacts and the key levers for change.

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ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDCOMMUNITY INITIATIVESCOMMUNITY
Part of building a sustainable future includes creating amore inclusive and equitable society. SingLand furthered ourcommitment towards this in 2022 with the launch of two
corporate initiatives – SingLand Elevates and SingLand Inspires.
Each initiative seeks to give back to and enrich the lives of thosein the community through different means.
GIVING BACK AND BETTERING LIVESSingLand Elevates seeks to support our communities throughcorporate philanthropy and by empowering our employees tochampion, serve and care for the less fortunate. Contributing
a total of more than 500 volunteer hours in 2022, SingLand
employees rallied to support various programmes throughout
the year.
One such programme was our inaugural SingLand Volunteers
Week (18-22 July) where more than 90 employees took time offfrom their regular work schedules to help at local soup kitchen
Willing Hearts. Over the course of five days, volunteers helped
to prepare meals for the underprivileged and moved supplies
and furniture at Willing Hearts’ new location at Telok Kurau.
We also worked with Big Love Child Protection Specialist
Centre (“Big Love”) to create fun experiences for children fromthe centre. In June, we organised a drone-making workshop
for 20 children, with our volunteers helping to facilitate as thechildren learnt about STEM (Science, Technology, Engineering,
Mathematics) concepts while building and flying drones.
In November, our volunteers planned a fun day out for 23
children that included three hours at Kiztopia in Marina Square,
lunch and goodie bags. Through pre-event briefing sessions,
our volunteers got to learn more about families with childprotection concerns and understand the impact that they weremaking through the outings.

SingLand also partnered with social enterprise Foreword Coffee,
which provides an inclusive work environment for persons
with disabilities, special needs and mental health conditions.
From October, Foreword Coffee provided tenants at Singapore
Land Tower with complimentary barista-standard coffee once
every fortnight over eight weeks. It was an opportunity to raiseawareness on inclusivity in our community and for SingLand toappreciate our tenants.
Under SingLand Elevates, we also made donations to social
service agencies, including:•Community chest ($100,000)
Benefitting the underprivileged, children with special
needs, and low-income families among others.

•

Willing Hearts ($35,000)
To support the soup kitchen’s operations which provide
11,000 daily meals year-round to beneficiaries including
low-income families, the underprivileged elderly and thedisabled.
https://willinghearts.org.sg/•

HealthServe ($50,000)
To provide the low-wage migrant community in Singapore
with medical and mental health care and social assistance.
https://www.healthserve.org.sg/

More than 90 employees volunteered at Willing Hearts for ourinaugural SingLand Volunteers Week

We organised a drone-making workshop for children from Big
Love Child Protection Specialist Centre

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ENRICHING LIVES THROUGH ART, DESIGN AND
PLACEMAKING
We believe that there is much opportunity for lives to be enrichedwhen spaces are activated meaningfully. This was the catalyst
for SingLand Inspires, an initiative that endeavours to create
vibrant communities through art, design and placemaking.
We commissioned artworks by local UOB Painting of the Yearwinners Ivan David Ng and Joanne Pang for the lobbies ofTampines Plaza 1 & 2, with the pieces completed and installed
in 2022. Three commissioned works by Thai artist Mit Jai Inn
were also completed and displayed in the newly refurbished
SGX Centre 2 lobby. In supporting local and regional artists
and showcasing their works in our buildings, we are able tointroduce their works to new audiences.
As with art, we believe that design and architecture are also
powerful vehicles for vitalising communities. Together withUOL Group, we are proud to have been platinum sponsors forthe month-long ArchiFest, organised by the Singapore Instituteof Architects. A host of activities such as architectural tours,
hands-on workshops and forum sessions took place during
the month-long festival, all with the aim of cultivating a vibrantdesign culture in Singapore.

Local artist Joanne Pang’s work at Tampines Plaza 2

Colourful works by Thai artist Mit Jai Inn adorn the lobby of
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APPENDICESSUSTAINABILITY PERFORMANCE DATA
Figures stated may not add up due to rounding.
In line with our efforts to improve our sustainability performance reporting, we have started to report tenant electricity consumption as well as environmental and more complete health and safety
data from our ongoing Asset Enhancement Initiative worksite at Singapore Land Tower.
ESG INDICATORSMEASUREMENT UNIT

2020

2021

2022

MWh
MWh
MWh
MWh
GJ
GJ
GJ
GJ

62,655
127
62,335193
225,558457
224,406
694

59,124
146
59,234
173
212,846526
213,243622

59,551
157
59,247
147
214,745563
213,291
531

MWh
MWh
MWh
GJ
GJ
GJ

Not available
Not available
Not available
Not applicableNot applicableNot applicableNot available
Not available
65.2
Not available
Not available
235

30,16829,992
176
108,605
107,970
635

GJ
GJ
GJ
GJ

453
0
271
182

315
0
107
208

360
0
177
183

GJ

Not applicableNot available

145

GJ
GJ
GJ
GJ

226,011458
224,677876

214,704525
213,350829

214,745563
213,468
714

GJ
GJ
GJ

Not available
Not available
Not applicableNot available
Not available
Not available

108,749
107,970779

ENVIRONMENTAL
PURCHASED ELECTRICITY
Corporate office, buildings landlord consumption, and UICT
Total Electricity Consumption
Corporate Office
Buildings
UIC Technology
Total Electricity Consumption
Corporate Office
Buildings
UIC Technology
Tenant and SLT AEI consumption
Total Electricity Consumption
Buildings
SLT AEI
Total Electricity Consumption
Buildings
SLT AEI
FUEL
Corporate office, buildings landlord consumption, and UICT
Total Fuel Consumption
Corporate Office
Buildings (Diesel)
UIC Technology (Petrol)
SLT AEI consumption
SLT AEI (Petrol)
ENERGY (ELECTRICITY AND FUEL)
Corporate office, buildings landlord consumption, and UICT
Total Energy Consumption
Corporate Office
Buildings
UIC Technology
Tenant and SLT AEI consumption
Total Energy Consumption
Buildings
SLT AEIGLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDAPPENDICESESG INDICATORSGHG EMISSIONS
Total Scope 1 (Direct) Emissions
Buildings
UIC Technology
Total Scope 2 (indirect) Emissions (Location-based)
Corporate Office
Buildings
UIC Technology
Total Scope 1 + 2 GHG Emissions (Location-based)
Corporate Office
Buildings
UIC Technology
WATER
Corporate office, buildings landlord consumption, and UICT
Total Water Consumption
Buildings (landlord)
UIC Technology
SLT AEISLT AEI
WASTE
Buildings
Total waste generated
Waste directed to disposal
Waste collected for recycling (excluding e-waste)
E-waste collected for recycling or reuse
Food waste collected (West Mall)
SLT AEI
Total waste generated
Waste directed to disposal
Waste collected for recycling
INTENSITY
Energy and GHGs – Buildings landlord consumption and emissions
Energy Intensity - Buildings
Electricity Intensity - Buildings
GHG Emissions Intensity - Buildings (Scope 1 and 2 –location based)
GHG Emissions Intensity - Buildings (Scope 2 – location based)
Energy – Tenant and SLT AEI consumption
Energy intensity
Water – buildings landlord
Water Intensity - Buildings

MEASUREMENT UNIT

2020

2021

2022

tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes CO2e

64.8
51.3
13.5
25,59451.9
25,46478.7
25,65951.925,515
92.3

1,638
1,623
14.8
24,29859.5
24,16870.4
25,93559.5
25,790
85.3

145
132
13.0
24,16063.5
24,03759.8
24,30563.5
24,16872.8

megalitres
megalitres
megalitres

364
364
0.064

338
338
0.0654361
361
0.0778

megalitres

Not applicable

0.84

4.29

metric tons
metric tons
metric tons
metric tons
metric tons

Not available
Not available
Not available
2.61
48.9

2,651
2,229
317
5.8
99.3

3,505
3,136
323
9.4
35.9

metric tons
metric tons
metric tons

Not applicableNot applicableNot applicable

486
353
133

2,074
574
1,500

GJ/m2
kWh/m2
kgCO2e/m2
kgCO2e/m2

0.50
138
56.3
56.2

0.47
131
56.8
53.3

0.47
131
53.3
53.0

GJ/m2

Not available

Not available

0.24

m3/m2

0.80

0.74

0.79

| 57

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDAPPENDICESESG INDICATORSMEASUREMENT UNIT

2020

2021

2022

Number, Rate
Number, Rate
Number, Rate
Number, Rate
Number, Rate

0,0
0,0
0,0
0,0
Not applicable

0,0
0,0
0,0
0,0
0,0

0,0
0,0
0,0
0,0
0,0

Number, Rate
Number, Rate
Number, Rate
Number, Rate
Number, Rate

0,0
0,0
0,0
0,0
Not applicable

0,0
0,0
0,0
0,0
0,0

0,0
0,0
0,0
0,0
3, 3.4

Number, Rate
Number, Rate
Number, Rate
Number, Rate
Number, Rate2, 4.80,00,00,0Not applicable

1, 2.10,00,00,01, 4.3

0, 0
0,0
0,0
0,0
5, 5.7

NumberNumberNumberNumberNumber00
00
Not applicable

0
0
0
0
0

0
0
0
0
0

NumberNumberNumberNumberNumber60
0
0
Not applicable

41
0
0
0
2

0
0
0
0
70

NumberNumberNumberNumberNumber417,296
1,208,837
234,389
2,191
Not applicable

480,576
1,120,570
229,368
0234,900

496,044
1,042,807
216,360
0871,400

SOCIALWORKPLACE SAFETY & HEALTHFATALITIESProperty Management - Employees
Property Management - Contractors
UIC Technology - Employees
UIC Technology - Contractors
SLT AEI - Contractors
HIGH-CONSEQUENCE WORK-RELATED INJURIES
Property Management - Employees
Property Management - Contractors
UIC Technology - Employees
UIC Technology - Contractors
SLT AEI - Contractors
RECORDABLE WORK-RELATED INJURIES
Property Management - Employees
Property Management - Contractors
UIC Technology - Employees
UIC Technology - Contractors
SLT AEI - Contractors
OCCUPATIONAL DISEASES
Property Management - Employees
Property Management - Contractors
UIC Technology - Employees
UIC Technology - Contractors
SLT AEI - Contractors
NO. OF LOST DAYS
Property Management - Employees
Property Management - Contractors
UIC Technology - Employees
UIC Technology - Contractors
SLT AEI - Contractors
NUMBER OF MAN HOURS WORKED
Property Management - Employees
Property Management - Contractors
UIC Technology - Employees
UIC Technology - Contractors
SLT AEI - Contractors| 58

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDAPPENDICESESG INDICATORSINCIDENTS INVOLVING PUBLIC, TENANTS AND VISITORS’ SAFETY
Property Management
UIC Technology
EMPLOYEES
Full-time employees
Full-time employees - Property
Full-time employees - UIC Technologies
Part-time employees
Part-time employees - Property
Part-time employees - UIC Technologies
Permanent employees
Permanent employees - Property
Permanent employees - UIC Technologies
Temporary employees
Temporary employees - Property
Temporary employees - UIC Technologies
Fixed-term contract employees
Fixed-term contract employees - Property
Fixed-term contract employees - UIC Technologies
New hires
Female employees
Female managers
Female HODs
Average training hours per employee
Annual employee turnover rate
WORKERS WHO ARE NOT EMPLOYEES
Property management and others
SLT AEIUICTMEASUREMENT UNIT

2020

2021

2022

NumberNumber

5
0

11
0

4
0

NumberNumberNumberNumberNumberNumberNumberNumberNumberNumberNumberNumberNumberNumberNumberNumber%%%Average hours per employee
%

349
226
123
1
1
0
312
204
108
0
0
0
38
23
15
29
50
57
38
7.5
8.6

384
264
120
2
2
0
348
233
115
0
0
0
38
33
5
63
47
62
46
13.4
14.8

383
264
119
3
3
0
344
230
114
0
0
0
42
37
5
82
48
60
46
8.22
22

NumberNumberNumberNot available
Not available
Not available

Not available
109
Not available

359
356
10

| 59

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITED| 60

APPENDICES
Restatements

8.

Waste data reported correspond to waste collected for disposal or
recycling at our Buildings, and includes waste generated from our
Corporate Office as well as waste generated by our tenants, shoppers, andother building visitors.

9.

Intensity is computed using Gross Floor Area (“GFA”) as the denominator.
We adopt BCA’s definition for GFA. All covered floor areas of a building,
except otherwise exempted, and uncovered areas for commercial uses,
are deemed the GFA of the building. Generally, car parks are excluded
from GFA computation. The GFA used for SGX has been adjusted to reflect
SingLand’s 48.6% ownership share of the property.

There are no restatements for SR 2022.
Notes – Environmental Data:
1.

Our Corporate Office was within Clifford Centre (Level 22 and 24) in 2022.
Electricity consumption at the Corporate Office is reported separately.
GHG emissions at our Corporate Office comprise Scope 2 emissions only.

2.

In 2022, our Buildings refer to two (2) retail buildings: Marina Square Mall
(excluding Marina Square Hotels) and West Mall, and eight (8) Commercial
buildings: Clifford Centre, Singapore Land Tower, SGX Centre, The
Gateway, Stamford Court, Tampines Plaza 1 (formerly known as Abacus
Plaza), Tampines Plaza 2 (formerly known as Tampines Plaza) and UIC
Building. Environment data for SGX Centre represents the Group’s 48.6%
ownership share of the property. Environmental data for UIC building
excludes V on Shenton except for waste data (includes V on Shenton) andwater data (includes common area of V on Shenton).

3.

4.

Energy in Corporate Office, Buildings and UIC Technologies refers topurchased electricity and fuel data and represents energy consumption
within SingLand. Lower heating value (“LHV”) from the IPCC 2006
Guidelines for National Greenhouse Gas Inventories were used tocompute the energy values for fuels. Fuel consumption for Corporate
Office is accounted for under Buildings. Fuel consumption for tenants iscurrently not available.
Landlord electricity data for Buildings comprises electricity consumption
at common areas and centralised air-conditioning (including tenant areas).
Tenant energy use reported refers to purchased electricity for other uses
other than air-conditioning. Tenant energy use data is not available for
Clifford Centre.

5.

SLT AEI energy consumption consists of purchased electricity and petrol
use for vehicles.

6.

GHG emissions calculations are based on The Greenhouse Gas (“GHG”)
Protocol Corporate Accounting and Reporting Standard, with operational
control as the basis. Scope 1 (Direct) GHG emissions include emissions
from fuels and refrigerants. Scope 2 (Indirect) GHG emissions refer topurchased electricity. Gases included in calculation include CO2, CH4,
N2O and HFCs. Emission factors from the GHG Protocol 2022 and GWPvalues from 2014 IPCC Fifth Assessment Report were used to compute
Scope 1 emissions. The latest available grid electricity emission factors
from the Singapore Energy Market Authority (“EMA”) were used tocompute Scope 2 emissions, based on the location-based method.

7.

Water used at all our properties is from municipal sources. The watersupply from PUB, the national water agency, comprises water fromlocal catchment, imported water (from neighbouring country’s water
catchment), reclaimed water (known as NEWater) and desalinated water.
Water data for Buildings accounts for all water usage in common toilets
and pantries. Water data for Corporate Office is unavailable, as water is notseparately metered.

5.

Notes – Employee and Workers who are not employees Data:
1.

Notes – Health & Safety Data:
1.

Workplace safety and health data reported under Property Management
category includes all personnel working in the corporate office andbuildings.

2.

Contractor data for Property Management comprises cleaning andsecurity contractors only. In 2020, there was one injury involving alandscape contractor.

3.

We have started reporting more complete health and safety data for
SLT AEI contractors this year. In 2021, there was one reportable incident
involving an engineering contractor at our SLT worksite. The incident
resulted in a cut and two (2) lost man-days.

4.

High-consequence work-related injury definition is revised to workrelated injury that results in a fatality or non-fatal injuries which are more
severe in nature, meeting Singapore Ministry of Manpower’s definition ofa major injury. Work-related hazards that may pose a risk from highconsequence injury from our risk assessment include fall from height, slip,
trips and falls, machinery and vehicular accidents, and falling objects. No
restatements are required for 2020 and 2021.
Rate of high-consequence work-related injuries = (Number of highconsequence work-related injuries (excluding fatalities) / (Number ofhours worked) x 1,000,000.
Recordable work-related injury is defined as a work-related injury or ill
health that results in any of the following: death, days away from work,
restricted work or transfer to another job, medical treatment beyond firstaid, or loss of consciousness; or significant injury or ill health diagnosed
by a physician or other licensed healthcare professional, even if it does
not result in death, days away from work, restricted work or job transfer,
medical treatment beyond first aid, or loss of consciousness.
Rate of recordable work-related injuries = (Number of recordable workrelated injuries/ Number of hours worked) x 1,000,000.

Average training hours per employee in 2021 and 2022 = Total training
hours for the year / Total number of employees as at 31 December.
Average training hours per employee in 2020 = Total training hours for theyear / Total number of full-time employees as at 31 December.

2.

10. Sustainability performance data for the ongoing asset enhancement
initiative at Singapore Land Tower has been reported separately.
Sustainability performance data for development projects for which theGroup did not have operational control of is not included in this report.
Please refer to our joint venture partner (UOL)’s sustainability reportinstead for more details.

In 2021, some contractors were reclassified as employees. As such, thenumber of employees’ man-hours worked increased.

Annual employee turnover rate in 2021 and 2022 = Total voluntary andnon-voluntary turnover / Number of employees as of 31 December of theyear.
Annual employee turnover rate in 2020 = Total voluntary andnon-voluntary turnover / Average number of permanent employees in the
year.

3.

SingLand does not have any employees with non-guaranteed hours in
2022. There are no significant fluctuations in the number of employees
during 2022 and 2021.
This is the first year that SingLand is reporting data on the number ofworkers who are not employees and whose work is controlled by theorganisation. For 2022, we have reported our security and cleaning
contractors, SLT AEI contractors, outsourced property management staff
for UIC Building and despatch staff. UICT workers reported correspond tointerns. Numbers reported correspond to headcount as of 31 December
2022, except for SLT AEI contractor numbers which are reported as
the average number for the month of December 2022. There are no
significant fluctuations in the number of workers during the reporting
period.
In 2020 and 2021, security and cleaning contractors, outsourced property
management staff for UIC Building and despatch were reported under the
category of property management contractors.

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDAPPENDICESGRI CONTENT INDEXSTATEMENT OF USE

SingLand has reported in accordance with the GRI Standards for the period 1 January 2022 to 31 December 2022.

GRI 1 USEDGRI 1: Foundation 2021

APPLICABLE GRI SECTOR STANDARD(S)

Note: GRI Sector Standard for the real estate industry is not yet available.

GRI Standard
General disclosures
GRI 2: General
Disclosures 2021

Disclosure

Location

Omission

2-1
2-2

SR 2022 page 5
SR 2022 page 5-

SR 2022 page 5-

Publication Date: 30 May 2023
SR 2022 pages 5 and 60
SR 2022 page 5
SR 2022 pages 4, 5, 11 and 53

-

2-3

2-4
2-5
2-6

2-7
2-8
2-9
2-10
2-11
2-12
2-13
2-14
2-15
2-16
2-17
2-18
2-19

2-20

Organizational details
Entities included in the organisation’s sustainability
reporting
Reporting period, frequency, and contact point

Restatements of information
External assurance
Activities, value chain and other business
relationships

There are no significant changes in activities, value chain and other relevant business relationships compared to FY
2021.
Employees
SR 2022 page 35, 59 and 60
Workers who are not employees
SR 2022 page 31, 53, 59 and 60
Governance structure and composition
SR 2022 page 10, AR 2022 pages 16 to 19, 31, 36, 42, 72, 168 to 173
Nomination and selection of the highest governance AR 2022 pages 41, 44 and 45
body
Chair of the highest governance body
AR 2022 page 16, 20. The Board Chairman is not a senior executive in SingLand.
Role of the highest governance body in overseeing
SR 2022 page 10, AR 2022 page 37
the management of impacts
Delegation of responsibility for managing impacts
SR 2022 page 10
Role of highest governance body in sustainability
SR 2022 page 10, AR 2022 page 37
reporting
Conflicts of interest
AR page 2022 pages 37, 43, 45, 61 to 63, 158 to 159, and 168 to 175
Communication of critical concerns
SR 2022 pages 45 to 46, AR 2022 page 56
Collective knowledge of the highest governance
SR 2022 page 50, AR 2022 pages 37 to 38
body
Evaluation of the performance of the highest
AR 2022 page 46 to 47
governance body
Remuneration policies
AR 2022 pages 48 to 50

Process to determine remuneration-

Remuneration policies for the Board and senior executives are currently not tied to their objectives and performancein relation to management of SingLand’s impacts on the economy, environment and people. We are in the processof reviewing our remuneration policies and framework and will include this for consideration.
AR 2022 pages 48 to 49. In FY 2022, SingLand has engaged Willis Towers Watson Management (Singapore) Pte
Limited, an external independent consultant, to assist in a detailed strategic review of the existing remuneration
policy and framework, to be implemented in FY 2023. Results of shareholder’s vote on Directors’ fees during Annual
General Meetings (AGMs) are available on as part of the AGM meeting minutes available on SingLand’s corporatewebsite (https://singaporeland.com/investor-relations/annual-general-meeting/)| 61

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITED| 62

APPENDICESGRI Standard
GRI 2: General
Disclosures 2021

Disclosure
2-21
Annual total compensation ratio

Omission
Omitted on confidentiality constraints
in view of commercial sensitivity
surrounding renumeration matters that
may also place the Company at anundue disadvantage in talent retention
and recruitment given the competitive
labour market in Singapore.

Ratio of the percentage increase in annual total compensation for the organization’s highest-paid individual to themedian percentage increase in annual total compensation for all employees (excluding the highest-paid individual):• SingLand: 4.4• UICT: 2.75
Statement on sustainable development strategy
SR 2022 page 6
Policy commitments
SR 2022 pages 36, 37, 45 to 46, 53
Embedding policy commitments
SR 2022 pages 45 to 47, 53
Processes to remediate negative impacts
SR 2022 pages 11 to 14, 31 to 32, 37, and 45 to 46
Mechanisms for seeking advice and raising concerns SR 2022 pages 12, 13, 45 to 46
Compliance with laws and regulations
SR 2022 page 46
Membership associations
SR 2022 page 14
Approach to stakeholder engagement
SR 2022 pages 11 to 14
Collective bargaining agreements
SR 2022 page 36-

Process to determine material topics
List of material topics

SR 2022 page 16
SR 2022 pages 17 to 18-

Management of material topics

SR 2022 pages 11, 17, 20, 21 to 24 and 30-

Energy consumption within the organisation
Energy intensity
Reduction of energy consumption
Direct (Scope 1) GHG emissions
Energy indirect (Scope 2) GHG emissions
Other indirect (Scope 3) GHG emissions

SR 2022 pages 22, 30, 56 and 60
SR pages 22, 57 and 60
SR page 21
SR 2022 page 23, 30, 57 and 60
SR 2022 page 23, 30, 57 and 60
-

305-4
305-5

GHG emissions intensity
Reduction of GHG emissions

SR 2022 page 23, 57 and 60
SR 2022 pages 23 and 24

Omitted due to information unavailable/
incomplete. We are in the process ofdeveloping our Scope 3 emissions
inventory for reporting next year (see SR
2022 page 23).
-

3-3

Management of material topics

SR 2022 pages 17, 20, 25 and 26

-

2-22
2-23
2-24
2-25
2-26
2-27
2-28
2-29
2-30
Material topics
GRI 3: Material topics
2021

3-1
3-2
Energy and GHG emissions
GRI 3: Material topics
3-3
2021
GRI 302: Energy 2016
302-1
302-3
302-4
GRI 305: Emissions 2016 305-1
305-2
305-3

Waste
GRI 3: Material topics
2021

Location
Ratio of the annual total compensation for the organization’s highest-paid individual to the median annual totalcompensation for all employees (excluding the highest-paid individual):• SingLand: 18.2
• UICT: 6.7

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDAPPENDICESGRI Standard
GRI 306: Waste 2020

Water
GRI 3: Material topics
2021
GRI 303: Water andeffluents 2018

Disclosure306-1 Waste generation and significant waste-related
impacts
306-2 Management of significant waste-related impacts
306-3 Waste generated
306-4 Waste diverted from disposal
306-5 Waste directed to disposal

Location
SR 2022 page 25

Omission-

SR 2022 pages 25 to 26
SR 2022 page 25
SR 2022 page 25
SR 2022 page 25-

3-3

SR 2022 pages 17, 20, 27 and 30

Management of material topics

303-1 Interaction with water as a shared resource
SR page 17, 27, 29
303-3 Water withdrawal
SR page 27, 30, 57, 60
303-4 Water discharge
We do not measure water discharged. Any water discharged from our projects complies with local regulations.
303-5 Water consumption
SR page 27
Product design and lifecycle management
GRI 3: Material topics
3-3Management of material topics
SR pages 17, 20, 28 to 29
2021
GRI 302: Energy 2016302-2 Energy consumption outside of the organization
SR pages 28 to 29, 56 and 60.
Product and service quality
GRI 3: Material topics
3-3Management of material topics
SR 2022 pages 11, 12, 17, 31, 32, 59. Please also see page 44 for more information on additional measures to protect2021
the health and safety of our building occupants under Buildings and Worksites Health and Safety Management.
Diversity, inclusion and employment
GRI 3: Material topics
3-3Management of material topics
SR 2022 pages 12, 17, 35 to 41, 59 and 60
2021
GRI 401: Employment
401-1 New employee hires and employee turnover
SR 2022 pages 39, 40, 59 and 60
2016
401-2 Benefits provided to full-time employees that are not SR 2022 page 38
provided to temporary or part-time employees
GRI 404: Training and404-1 Average hours of training per year per employee
SR 2022 page 38 to 39, 59 and 60
education 2016404-2 Programs for upgrading employee skills and
We do not track programs for upgrading employee skills and transition assistance programs.
transition assistance programs
404-3 Percentage of employees receiving regular
SR 2022 page 38
performance and career development reviews
GRI 405: Diversity and405-1 Diversity of governance bodies and employees
SR 2022 page 37
equal opportunity 2016
GRI 406: Non406-1 Incidents of discrimination and corrective actions
SR 2022 page 37
discrimination 2016
taken
Health and safety
GRI 3: Material topics
3-3Management of material topics
SR 2022 pages 13, 17, 42 to 44, 53, 58 and 60
2021

Information unavailable.

-

Information unavailable.
-

-

| 63

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITEDAPPENDICESGRI Standard
GRI 403: Occupational
health and safety 2018

Disclosure403-1 Occupational health and safety management system403-2 Hazard identification, risk assessment, and incident
investigation
403-3 Occupational health services
403-4 Worker participation, consultation, andcommunication on occupational health and safety403-5 Worker training on occupational health and safety403-6 Promotion of worker health403-7 Prevention and mitigation of occupational healthand safety impacts directly linked by business
relationships
403-8 Workers covered by an occupational health andsafety management system403-9 Work-related injuries
403-10 Work-related ill healthAnti-corruption and ethical business
GRI 3: Material topics
3-3Management of material topics
2021
GRI 205: Anti-corruption 205-1 Operations assessed for risks related to corruption
2016
205-2 Communication and training about anti-corruption
policies and procedures
205-3
GRI 206: Anti206-1
competitive behavior
2016
GRI 417: Marketing and417-3
Labeling 2016
Cybersecurity and data privacy
GRI 3: Material topics
3-3
2021
GRI 418: Customer
418-1
privacy 2016
Responsible investment
GRI 3: Material topics
3-3
2021
Sustainable supply chain
GRI 3: Material topics
3-3
2021
GRI 308: Supplier
Environmental
Assessment 2016
GRI 414: Supplier Social
Assessment 2016

308-1
308-2
414-1
414-2

Location
SR 2022 pages 42 and 44
SR 2022 pages 42 to 43
TBD – 403-2c disclosure
SR 2022 pages 43 and 44
SR 2022 pages 13, 42 to 44-

SR 2022 pages 43 and 44
SR 2022 pages 12, 38, 40 and 53
SR 2022 page 53-

SR 2022 page 42-

SR 2022 page 44, 58 and 60
SR 2022 page 43, 58 and 60-

SR 2022 page 13, 18, 45 to 46-

SR 2022 page 46
SR 2022 page 45, 46 and 53
We do not track the total number and percentage of governance body members that have received training on anticorruption.
Confirmed incidents of corruption and actions taken SR 2022 page 46
Legal actions for anti-competitive behavior, antiSR 2022 page 46
trust and monopoly practices

Omission---

Incidents of non-compliance concerning marketing
communications

SR 2022 page 46-

Management of material topics

SR 2022 pages 18 and 47-

Substantiated complaints concerning breaches ofcustomer privacy and losses of customer data

SR 2022 page 47-

Management of material topics

SR 2022 pages 11, 18 and 48-

Management of material topics

SR 2022 page 18 and 53. Our measures to manage the environmental and health and safety impacts of ourcontractors can also be found in other sections such as pages 25, 27 and 42 to 44. Environmental and health andsafety data for our SLT AEI worksite are reported in pages 56, 57, 58 and 60.
SingLand is working on rolling out our supplier code of conduct in the next two years, with a view to implement
environmental screening criteria to inform our procurement decisions in the long term (see SR 2022 page 53)
SR 2022 page 53-

New suppliers that were screened using
environmental criteria
Negative environmental impacts in the supply chain
and actions taken
New suppliers that were screened using social
criteria
Negative social impacts in the supply chain andactions taken

SingLand is working on rolling out our supplier code of conduct in the next two years, with a view to implementsocial screening criteria to inform our procurement decisions in the long term (see SR 2022 page 53)
SR 2022 page 53

-

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GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITED| 65

APPENDICESSASB INDEXThe SASB Real Estate Sustainability Accounting Standard metrics are presented below for the 10 buildings in the Group’s commercial and retail portfolio under this report’s scope.
TABLE 1. SUSTAINABILITY DISCLOSURE TOPICS & ACCOUNTING METRICS.
Topic
EnergyManagement

SASB CodeIF-RE-130a.1

Accounting Metric
Energy consumption data coverage as a percentage
of total floor area, by property subsector (%)

Property Subsector
Office (N742)

Shopping Centres (N761)

IF-RE-130a.2(1) Total energy consumed by portfolio area withdata coverage,(2) percentage grid electricity (%), and(3) percentage renewable, by property subsector

Office (N742)

Shopping Centres (N761)

IF-RE-130a.3

WaterManagement

Like-for-like percentage change in energy
consumption for the portfolio area with data
coverage (%), by property subsector

Office (N742)
Shopping Centres (N761)

IF-RE-130a.4

Percentage of eligible portfolio that (1) has an
Office (N742)
energy rating and (2) is certified to ENERGY STAR, byproperty subsector(See Note #5)
Shopping Centres (N761)

IF-RE-130a.5

Description of how building energy management
considerations are integrated into property
investment analysis and operational strategy
Water withdrawal data coverage as a percentage of(1) total floor area and (2) floor area in regions withHigh or Extremely High Baseline Water Stress, byproperty subsector

Office (N742)
Shopping Centres (N761)(1) Total water withdrawn by portfolio area with data
coverage and (2) percentage in regions with High orExtremely High Baseline Water Stress, by property
subsector

Office (N742)

Like-for-like percentage change in water withdrawn
for portfolio area with data coverage, by property
subsector
Description of water management risks anddiscussion of strategies and practices to mitigate
those risks

Office (N742)
Shopping Centres (N761)

IF-RE-140a.1

IF-RE-140a.2

IF-RE-140a.3

IF-RE-140a.4

Office (N742)
Shopping Centres (N761)

Shopping Centres (N761)

Office (N742)
Shopping Centres (N761)

2020
See Note #1

2021
See Note #1

2022
Landlord energy data is reported for 100% of SingLand’s commercial officeproperties under reporting scope. 88% of the properties have both landlord
and tenant energy data reported.
Landlord energy data is reported for 100% of SingLand’s retail properties
under reporting scope. Tenant electricity consumption is also reported for
100% of the properties but tenant fuel use is not available.
(1) 147,595 GJ (landlord (1) 138,655 GJ (landlord (1) 134,748 GJ (landlord consumption only); 178,118 GJ (total landlord andconsumption only)
consumption only)
tenant consumption)(2) 100%(2) 100%(2) 100%(3) 0%(3) 0%(3) See Note #1(1) 77,082 GJ(1) 74,696 GJ(1) 78,720 GJ (landlord consumption only), 143,320 GJ (total landlord and(2) 100%(2) 100%
tenant consumption)(3) 0%(3) 0%(2) 100%(3) See Note #1
91%
94%
97%
(see Note #4)
86%
97%
105%
(see Note #4)(1) 37%(1) 48%(1) 81%(2) Not applicable to(2) Not applicable to(2) Not applicable to Singapore
Singapore
Singapore(1) 100%(1) 100%(1) 100%(2) Not applicable to(2) Not applicable to(2) Not applicable to Singapore
Singapore
Singapore
See Note #1
See Note #1
See SR 2022 pages 21 to 24, 28 and page 48(1) 100%(2) 0% (See Note #6)(1) See Note #1(2) 0% (See Note #6)(1) 272 thousand m3(2) 0% (See Note #6)(1) 91 thousand m3(2) 0% (See Note #6)
70%62%(1) 100%(2) 0% (See Note #6)(1) See Note #1(2) 0% (See Note #6)(1) 231 thousand m3(2) 0% (See Note #6)(1) 107 thousand m3(2) 0% (See Note #6)
85%
117%

(1) 100%(2) 0% (See Note #6)(1) See Note #1(2) 0% (See Note #6)(1) 250 thousand m3(2) 0% (See Note #6)(1) 110 thousand m3(2) 0% (See Note #6)
108%
103%

Pg 20 of SR2020

Pg 34-35 of SR 2021

SR 2022 page 27 and 29

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APPENDICES
TopicManagementof TenantSustainability
Impacts

SASB CodeIF-RE-410a.1

IF-RE-410a.2

IF-RE-410a.3
Climate Change IF-RE-450a.1
Adaptation

IF-RE-450a.2

Accounting Metric(1) Percentage of new leases that contain a cost
recovery clause for resource efficiency related
capital improvements and (2) associated leased floorarea, by property subsector
Percentage of tenants that are separately metered or
sub-metered for (1) grid electricity consumption and(2) water withdrawals, by property subsector
Discussion of approach to measuring, incentivizing,and improving sustainability impacts of tenants
Area of properties located in 100-year flood zones,
by property subsector

Property Subsector
Office (N742)
Shopping Centres (N761)

2020
See Note #1

2021
See Note #1

2022
See Note #1

Office (N742)
Shopping Centres (N761)

See Note #1

See Note #1(1) See Note #2(2) See Note #1

Office (N742)
Shopping Centres (N761)
Office (N742)
Shopping Centres (N761)

Pg 18-21 of SR 2020

Pg 25-35 of SR 2021

SR 2022 pages 11, 28, 29 and 31.

There is no publicly
available information on
100-year flood zone inSingapore.
See Note #1

There is no publicly
available information on
100-year flood zone inSingapore.
See Note #1

There is no publicly available information on 100-year flood zone inSingapore.

Description of climate change risk exposure analysis, Office (N742)
degree of systematic portfolio exposure, andShopping Centres (N761)
strategies for mitigating risks

SR 2022 pages 49 to 52

Note #1: Data was not available/ incomplete for the reporting year. For water withdrawal data, data coverage is 100% for data from landlord’s water meters only. Water data was not available for tenants who have their own separate meters.
Note #2: Data for 2022 include tenant electricity consumption (except for Clifford Centre) in addition to landlord electricity and fuel consumption. For West Mall, we have captured approx. 95% of tenants’ electricity consumption, and for the rest of
the buildings, 100% of tenants’ electricity consumption. Electricity is the dominant energy consumed (99.8%).
Note #3: Data for 2022 include tenant electricity consumption in addition to landlord electricity and fuel consumption. Tenant fuel consumption data is not available.
Note #4: Like-for-like calculation is only performed for landlord energy consumption. Like-for-like calculation for total building energy consumption (including tenant data) will only be carried out from next year onwards since this is the first yearthat SingLand is reporting tenant energy consumption.
Note #5: Energy rating scheme reported is BCA’s Green Mark certification.
Note #6: Using the Aqueduct Water Risk Atlas (v3.0), Singapore was not identified to be located in areas with high or extremely high baseline water stress; however, Singapore is projected to have extremely high water stress risk by 2030.

TABLE 2. ACTIVITY METRICS
SASB CodeIF-RE-000.A

Activity Metric
Number of assets, by property subsector

IF-RE-000.B

Leasable floor area, by property subsector

Property Subsector
Office (N742)
Shopping Centres (N761)
Office (N742)
Shopping Centres (N761)

IF-RE-000.C

Percentage of indirectly managed assets, by property Office (N742)
subsector
Shopping Centres (N761)

IF-RE-000.D

Average occupancy rate, by property subsector

Office (N742)
Shopping Centres (N761)

2020
8
2
227,730 sq m *(2,451,263 sq ft)
91,343 sq m *(983,207 sq ft)
0%0%
We report the committed
occupancy rates ofour properties in UIC’s
Annual Report 2020 pg
17-23.

* Refers to Approximate Net Floor Area as reported in the Property Summary of The Group’s AR 2020, AR 2021, and AR 2022

2021
8
2
227,730 sq m *(2,451,263 sq ft)
91,398 sq m *(983,799 sq ft)
0%0%
We report the committed
occupancy rates of ourproperties in SingLand’s
Annual Report 2021 pg
22-29.

2022
8
2
227,730 sq m *(2,451,263 sq ft)
91,398 sq m *(983,799 sq ft)
0%0%
We report the committed occupancy rates of our properties in SingLand’s
Annual Report 2022 pg 66 to 67.

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITED| 67

APPENDICESSGX CORE ESG METRICS INDEXOur sustainability report alignment to SGX’s 27 core ESG metrics is summarised below.
Topic
Environmental
Greenhouse Gas
Emissions(“GHG”)
EnergyConsumption
Water
Consumption
Waste Generation
SocialGender Diversity

MetricUnit

Framework alignment

Page number

Absolute emissions by: (a) Total; (b) Scope
1, Scope 2; and (c) Scope 3, if appropriate
Emission intensities by: (a) Total; (b) Scope
1, Scope 2; and (c) Scop
Total energy consumption
Energy consumption intensity
Total water consumption
Water consumption intensity
Total waste generated

tCO2e

SR 2022 pages 23, 57 and 60

tCO2e/organisation specific metrics

GRI 305-1, GRI 305-2, GRI 305- 3, TCFD, SASB 110, WEF core
metrics
GRI 305-4, TCFD, SASB 110

SR 2022 pages 23, 57 and 60

MWhs or GJ
MWhs or GJ/organisation specific metrics
ML or m³
ML or m³/organisation specific metrics
tonnesGRI 302-1, TCFD, SASB 130
GRI 302-3, TCFD
GRI 303-5, SASB 140, TCFD, WEF core metrics
TCFD, SASB IF-RE-140a.1
GRI 306-3, SASB 150, TCFD, WEF expanded metrics

SR 2022 pages 22, 30, 56 and 60
SR 2022 pages 22, 57 and 60
We report total water withdrawal per GRI 303-3 in SR 2022 pages 27, 30
SR 2022 page 27, 57 and 60
SR 2022 pages 25, 57 and 60

Current employees by gender
New hires and turnover by gender
Current employees by age groups
New hires and turnover by age groups
Total turnover
Total number of employees
Average training hours per employee
Average training hours per employee by
genderFatalities
High-consequence injuries
Recordable injuries
Recordable work-related ill health cases

Percentage (%)
Percentage (%)
Percentage (%)
Percentage (%)
Number and Percentage (%)
NumberHours/No. of employees
Hours/No. of employees

GRI 405-1, SASB 330, WEF core metrics
GRI 401-1, WEF core metrics
GRI 405-1, WEF core metrics
GRI 401-1, WEF core metrics
GRI 401-1, SASB 310, WEF core metrics
Commonly reported metric by SGX issuers
GRI 404-1, WEF core metrics
GRI 404-1, WEF core metrics

SR 2022 pages 37, 59
SR 2022 pages 39, 40, 59 and 60
SR 2022 page 37
SR 2022 pages 39, 40, 59 and 60
SR 2022 pages 39, 40, 59 and 60
SR 2022 pages 35, 59 and 60
SR 2022 pages s 38, 39, 59 and 60
SR 2022 pages 38 and 39

Number of cases
Number of cases
Number of cases
Number of cases

GRI 403-9, WEF core metrics, MOM (Singapore), SASB 320
GRI 403-9, WEF core metrics, MOM (Singapore)
GRI 403-9, WEF core metrics, MOM (Singapore), SASB 320
GRI 403-10, WEF expanded metrics, MOM (Singapore)

SR 2022 pages 44, 58 and 60
SR 2022 pages 44, 58 and 60
SR 2022 pages 44, 58 and 60
SR 2022 pages 58 and 60

Board independence
Women on the board
Women in the management team

Percentage (%)
Percentage (%)
Percentage (%)

GRI 102-22, WEF core metrics
GRI 102-22, GRI 405-1, WEF core metrics
GRI 102-22, GRI 405-1, WEF core metrics, SASB 330

AR 2022 page 42
SR 2022 page 37
SR 2022 page 37 and 59

Certifications
Alignment with
Frameworks

Anti-corruption disclosures
Anti-corruption training for employees
List of relevant certifications
Alignment with frameworks and disclosure
practices

Discussion and number of standards
Number and Percentage (%)
List
GRI/ TCFD/ SASB/ SDGs/ others

SR 2022 pages 45 to 46
SR 2022 pages 45 to 46
SR 2022 pages 20 and 48
SR 2022 page 5

Assurance

Assurance of sustainability report

Internal/External/None

GRI 205-1, GRI 205-2 and GRI 205-3
GRI 205-2, WEF core metrics
Commonly reported metric by SGX issuers
SGX-ST Listing Rules (Mainboard) 711A and 711B, PracticeNote 7.6; SGX-ST Listing Rules (Catalist) 711A and 711B,
Practice Note 7F
SGX-ST Listing Rules (Mainboard) 711A and 711B, PracticeNote 7.6; SGX-ST Listing Rules (Catalist) 711A and 711B,
Practice Note 7F

Age-Based
Diversity
Employment
Development &Training
Occupational
Health & Safety

Governance
Board
Composition
Management
Diversity
Ethical Behaviour

SR 2022 page 5

ABOUT
THIS REPORTGLOSSARYMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITED| 68

APPENDICESINDEPENDENT LIMITED ASSURANCE REPORT IN CONNECTION WITH SINGAPORE LAND GROUP LIMITED (“SINGLAND” OR “GROUP”)
SUSTAINABILITY REPORT 2022 FOR THE YEAR ENDED 31 DECEMBER 2022
We have performed a limited assurance engagement on Singapore Land Group Limited (“SingLand” or “Group”)’s Sustainability Report (“Sustainability Report”) for the year ended 31 December 2022
and selected Global Reporting Initiative (“GRI”) Universal Standards 2021 disclosures (collectively, the “Sustainability Information”) as identified below.
Our assurance engagement does not extend to information in respect of earlier periods included in or linked to the Sustainability Report 2022 or from SingLand’s Annual Report 2022, including any
images, audio files or embedded videos.
LIMITED ASSURANCE CONCLUSION
Based on our procedures we have performed as described under the “Summary of the work we performed as the basis of our assurance conclusion” and the evidence we have obtained, nothing hascome to our attention that causes us to believe that(a) the Sustainability Report has not described the sustainability practices on a comply-or-explain basis with reference to the following components as listed under the Rule 711B of the Singapore
Exchange’s (SGX) Listing Manual:-

Material environmental, social and governance factors;
climate-related disclosures consistent with the recommendations of the Task Force on Climate-related Financial Disclosures;
Policies, practices and performance;
Targets;
Sustainability reporting framework; andBoard statement and associated governance structure for sustainability practices.

(b) the Selected GRI Disclosures as identified in the table below, are not calculated, in all material respects, in accordance with the relevant topic-specific disclosures requirements in the GRI
Universal Standards 2021:

MATERIAL TOPIC
EnergyGRI STANDARDS TOPIC-SPECIFIC DISCLOSURE REQUIREMENTS
GRI 302-1
Energy consumption
within the organisation

Water

GRI 302-3
GRI CRE 1
GRI 303-3

Emissions

GRI CRE 2
GRI 305-2

GRI 305-4
GRI CRE 3

Energy intensity
Water withdrawal
Water intensity
Energy indirect (Scope 2)
greenhouse gas (GHG)
emissions
GHG emissions intensity

SELECTED GRI DISCLOSURES
Corporate Office: 563 Gigajoules (GJ)
Buildings (Retail and Commercial): 213,468 GJ
UIC Technologies Pte Ltd (UICT): 714 GJ
Buildings (Retail and Commercial): 0.47 gigajoules per square metre (GJ/m2)
Buildings (Retail and Commercial): 361 megalitres
UICT: 0.0778 megalitres
Buildings (Retail and Commercial): 0.79 m3/m2
Corporate Office: 63.5 tonnes of carbon dioxide emissions (tCO2e)
Buildings (Retail and Commercial): 24,037 tCO2e
UICT: 59.8 tCO2e
Buildings (Retail and Commercial) (Scope 2): 53 kg CO2e/m2

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AND APPROACH

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ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITED| 69

APPENDICES
MATERIAL TOPIC
Training and education
Data security and privacy

Occupational health and safety

Diversity and equal opportunity

GRI STANDARDS TOPIC-SPECIFIC DISCLOSURE REQUIREMENTS
SELECTED GRI DISCLOSURESGRI 404-1
Average hours of training 8.2 hours per year per employee
per year per employee
GRI 418-1
Substantiated complaints Zero incident of substantiated complaints concerning breaches of customer privacy and losses of customer data
concerning breaches ofcustomer privacy andlosses of customer data
GRI 403-9
Types of injury and rates
Property Managementof injury, occupational
Employees
Contractors
diseases, lost days,
Number of work-related fatalities
00absenteeism, andnumber of work-related
Number of recordable work-related injuries
00fatalities
Number of lost days00
Rate of recordable work-related injuries
00
GRI 405-1

Diversity of governancebodies and employees

UICT
Employees

Contractors

0
0
0
0

0
0
0
0

By age group
Group
Board of Directors
Senior Management
Executive
Non-Executive<30 years old
0%
0%
6%
6%

30-50 years old
20%
44%
53%
16%

>50 years old
80%
56%
42%
79%

By gender
Group
Board of Directors
Senior Management
Executive
Non-Executive

Male
80%
56%
45%
68%

Female
20%
44%
55%
32%

We do not express an assurance conclusion on information in respect of earlier periods included in or linked to the Sustainability Report 2022 or from the Annual Report 2022, including any images,
audio files or embedded videos.

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITED| 70

APPENDICESMANAGEMENT’S RESPONSIBILITYManagement is responsible for:

PRACTITIONER’S RESPONSIBILITY
We are responsible for:

•
•

•

•

selecting or establishing suitable criteria for preparing the Sustainability Information;
preparing the Sustainability Report and Selected GRI Disclosures in accordance with theRule 711B of the SGX Listing Manual and Global Reporting Initiative (GRI) Universal Standards
2021 respectively (collectively known as “Reporting Criteria”), andDesigning, implementing and maintaining internal control over information relevant to the
preparation of the Sustainability Information that is free from material misstatement, whether
due to fraud or error.

UNDERSTANDING HOW SINGLAND HAS PREPARED THE SUSTAINABILITY
INFORMATION
The absence of a commonly used generally accepted reporting framework or a significant bodyof established practice on which to draw to evaluate and measure sustainability information
allows for different, but acceptable, measurement techniques that can affect comparability
between entities and over time.
Consequently, the Sustainability Information needs to be read and understood together with
the Reporting Criteria and the Introduction section set out in the “About This Report” of the
Sustainability Report, which Singland has used to prepare the Sustainability Information.

••

Planning and performing the engagement to obtain limited assurance about whether the
Sustainability Information is free from material misstatement, whether due to fraud or error;
Forming an independent conclusion, based on the procedures we have performed and theevidence we have obtained; andReporting our conclusion to the Board of Directors and management of Singland.

As we are engaged to form an independent conclusion on the Sustainability Information
as prepared by management, we are not permitted to be involved in the preparation of the
Sustainability Information as doing so may compromise our independence. Our responsibility is
to form a conclusion on the Group’s preparation and presentation of the Report in accordancewith the Standards, based on our work.
PROFESSIONAL STANDARDS APPLIED
We performed our work in accordance with Singapore Standard on Assurance Engagements
3000 (Revised) – Assurance Engagements other than Audits or Reviews of Historical Financial
Information (“Standard”). This Standard requires that we comply with ethical requirements andplan and perform our work to form the conclusion. The extent of the work performed depends
on our professional judgement and our assessment of the engagement risk.
PRACTITIONER’S INDEPENDENCE AND QUALITY MANAGEMENT
We have complied with the independence and other ethical requirements of the Accounting
and Corporate Regulatory Authority (“ACRA”) Code of Professional Conduct and Ethics for Public
Accountants and Accounting Entities (“ACRA Code”) which is founded on fundamental principles
of integrity, objectivity, professional competence and due care, confidentiality and professional
behaviour.
Our firm applies Singapore Standard on Quality Management 1, which requires the firm todesign, implement and operate a system of quality management including policies or procedures
regarding compliance with ethical requirements, professional standards and applicable legal andregulatory requirements.

GLOSSARYABOUTTHIS REPORTMESSAGEFROMTHE TOPSUSTAINABILITYHIGHLIGHTSOURSUSTAINABILITY
GOVERNANCESTAKEHOLDERENGAGEMENTOURSUSTAINABILITYCOMMITMENTS
AND APPROACH

ENVIRONMENTPEOPLERESPONSIBLE AND
ETHICAL BUSINESSCOMMUNITYINITIATIVESAPPENDICESSINGAPORE LAND GROUP LIMITED| 71

APPENDICESSUMMARY OF THE WORK WE PERFORMED AS THE BASIS OF OUR ASSURANCECONCLUSION
We are required to plan and perform our work to address the areas where we have identified
that a material misstatement of the Sustainability Information is likely to arise. The procedures
we performed were based on our professional judgment. In carrying out our limited assurance
engagement on the Sustainability Information, our procedures include:
•
•

•

•
•

•

Evaluate the suitability in the circumstances of Singland’s use of the Standard, as the basis for
preparing the Sustainability Information used in the Report;
Through inquiries, obtain an understanding of Singland’s control environment, processes
and information systems relevant to the preparation of the Sustainability Information, but
did not evaluate the design of particular control activities, obtain evidence about theirimplementation or test their operating effectiveness;
Evaluate whether Singland’s methods for developing estimates are appropriate and had
been consistently applied, but our procedures did not include testing the data on which theestimates are based or separately developing our own estimates against which to evaluate
Singland’s estimates;
Sample test a number of items to or from supporting records, as appropriate;
Perform analytical procedures by comparing the expected targets to actual emissions
or consumption, and by comparing current period to prior period, and make inquiries ofmanagement to obtain explanations for any significant differences we identified;
Consider the presentation and disclosure of the Sustainability Information.

The procedures performed in a limited assurance engagement vary in nature and timing from,and are less in extent than for a reasonable assurance engagement. Consequently, the level ofassurance obtained in a limited assurance engagement is substantially lower than the assurance
that would have been obtained had a reasonable assurance engagement been performed. We
believe our work provides a reasonable basis for our conclusion.

PURPOSE AND RESTRICTION ON DISTRIBUTION AND USEThis report is made solely to directors of Singapore Land Group Limited in accordance with
our engagement letter dated 17 December 2022 for the purpose of providing an assurance
conclusion on the Report and Selected GRI Disclosures. As a result, the report may not be suitable
for another purpose.
We disclaim any assumption of responsibility for any reliance on this report to any person otherthan the Board of Directors and management of Singapore Land Group Limited, or for any
purpose other than that for which it was prepared.

Public Accountants andChartered Accountants
Singapore
12 May 2023

SINGAPORE LAND GROUP LIMITED
Company Registration No. 196300181E
Incorporated in Singapore
50 Raffles Place #21-01/06
Singapore Land Tower
Singapore 048623
Tel: (65) 6011 6000 | Fax (65) 6224 0278
www.singaporeland.com