Tested and Listed by
OMNI-Test Laboratories, Inc.
Beaverton, Oregon
Report # 028-F-87-5
ANSI Z21.88a-2007

36 CF ST / Pier
Fireplace•

Operation•

Maintenance

WARNING: If the information in these instructions is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss oflife.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of thisor any other appliance.
WHAT TO DO IF YOU SMELL GAS• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or
the gas supplier.
This appliance may be installed in an aftermarket permanently located, manufactured home (USA
only) or mobile home, where not prohibited by local codes.
This appliance is only for use with the type(s) of gas indicated on the rating plate. A conversion kit issupplied with the appliance.

Owner's Manual Copyright 2009, T.I.

$10.00100-01213_000

40902024800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275

2

Introduction

Introduction
We welcome you as a new owner of a 36 CF ST (See Through) / Pier gas fireplace. This manual
details operation and maintenance of this fireplace. Please familiarize yourself with the Owner's
Manual before operating your heater and save the manual for future reference.

Important Information
No other 36 CF ST / Pier gas fireplace has the same
serial number as yours. The serial number is on thelisting label that is chained to the gas control valve.
This serial number may be needed in case you
require service.
Model:

36 CF ST / Pier Fireplace

Serial Number:

Register your warranty online at:traviswarranty.com
Or, mail your warranty card to:Travis Industries House of Fire
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Save Your Bill of Sale.

Purchase Date:

To receive full warranty coverage, you willneed to show evidence of the date youpurchased your heater. Do not mail yourBill of Sale to us.

Purchased From:

We suggest that you attach your Bill ofSale to this page so that you will have all
the information you need in one placeshould the need for service or information
occur.

Installation Warnings•

Installation requirements are printed in the 36 CF ST / Pier Installation Manual (part # 10001213). All requirements in the installation manual must be met.

•

Failure to follow all of the requirements may result in property damage, bodily injury, oreven death.

•

This heater must be installed by a qualified installer who has gone through a training
program for the installation of direct vent gas appliances.

•

This appliance must be installed in accordance with all local codes, if any; if not, follow
ANSI Z223.1 and NFPA 54(88).

•

In Manufactured or Mobile Homes must conform with Manufactured Home Constructionand Safety Standard, Title 24 CFR, Part 3280, or, when such a standard is not applicable,
the Standard for Manufactured Home Installations, ANSI/NCSBCS A225.1. This appliance
may be installed in Manufactured Housing only after the home is site located.

•

The fireplace is designed to operate on natural gas, or propane (LP).

•All exhaust gases must be vented outside the structure of the living-area. Combustion
air is drawn from outside the living-area structure.

•

Notify your insurance company before hooking up this fireplace.

•

The ceramic firebacks must be installed in this fireplace prior to operation.

© Travis Industries

4090202100-01213_000

Introduction

3

Table of Contents
Introduction and Important Information

MaintenanceIntroduction ............................................................. 2
Important Information ............................................... 2
Installation Warnings ................................................ 2
Features ................................................................. 3
Gas Input Specifications ........................................... 3

Yearly Service Procedure.......................................... 14
Glass Frame Removal and Installation........................ 15
Log Set Installation .................................................. 16
Battery Installation ................................................... 19
Accent Light Bulb Replacement ................................. 20
Wiring Diagram........................................................ 21
Replacement Parts List ............................................ 21

Safety Precautions
Safety Precautions ................................................... 4

Warranty
Warranty ................................................................ 22

Operation
Before You Begin ..................................................... 6
Remote Control ....................................................... 6
Setting Up the Remote (Time, Day, Swing, °F/°C) ........ 6
Remote Synchronization............................................ 8
The Two Modes of Operation ...................................... 8
Manual Mode ........................................................8
Thermostat Mode ..................................................8
Remote Functions.................................................... 10
Switching Between Remote Functions.......................10
MAIN FUNCTION (Main Burner) ..............................11
REAR FUNCTION (Rear Burner – Not Used)...........11
FAN FUNCTION (For optional power heat duct).........11
LIGHT FUNCTION ................................................11
AUX FUNCTION ...................................................11
TIMER FUNCTION................................................11
PROGRAM FUNCTION (Programmable 7 day
thermostat) ..........................................................12Starting the Fireplace for the First Time
Continuous Pilot – For Very Cold Conditions ................ 13
Normal Operating Odors............................................ 13
Power Outages......................................................... 13Child Protection Feature............................................ 13

Optional Equipment
Accessories ............................................................ 23

Index
Index...................................................................... 24

Features
•
•
•

•
•
•

Works During Power Outages
Standard Remote Control with Thermostat
Realistic "Wood Fire" Look

Convenient Operating Controls
Variable-Rate Heat Output
Low Maintenance

Gas Input Specifications
Natural Gas
58,00027,000Maximum BTU Input Per Hour
Minimum BTU Input on Low© Travis Industries

4090202

Propane58,00027,000100-01213_000

4Safety Precautions
IF YOU SMELL GAS:
* Do not light any appliance* Extinguish any open flame* Do not touch any electrical switch or plug or unplug anything* Open windows and vacate building* Call gas supplier from neighbor's house, if not reached, call fire department
This unit must be installed by a qualified installer to prevent the possibility of an
explosion. Your dealer will know the requirements in your area and can inform youof those people considered qualified. The room heater should be inspected andcleaned before use and at least annually by a qualified service person. Morefrequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc.

CH 4
- or -

C 3H8

Ok

Gas

© Travis Industries

The instructions in this manual must be strictly adhered to. Do not use makeshiftmethods or compromise in the installation. Improper installation will void thewarranty and safety listing.
This heater is either approved
Operate the heater according
for natural gas (NG) or forto the instructions included inpropane (LP). Burning thethis manual.
incorrect fuel will void the
If the main burners do not start
warranty and safety listing andcorrectly turn the gas off to the
may cause an extreme safety
fireplace and call your dealer
hazard. Direct questions
for service.
about the type of fuel used toyour dealer or installer
Contact your local building
officials to obtain a permit andinformation on any installation
restrictions or inspection
requirements in your area.
Notify your insurancecompany of this heater as
well.

If the flame becomes sooty,
dark orange in color, or
extremely tall, do not operate
the heater. Call your dealer
and arrange for proper
servicing.

It is imperative that control
compartments, screens, or
circulating air passageways ofthe heater be kept clean andfree of obstructions. These
areas provide the air necessary
for safe operation.

Do not operate the heater if it is
not operating properly in any
fashion or if you are uncertain.
Call your dealer for a full
explanation of your heater andwhat to expect.

Do not store or use gasoline orother flammable liquids in thevicinity of this heater.

?

Do not operate if any portion of
the heater was submerged inwater or if any corrosion occurs.
Immediately call a qualified
service technician to inspect
the appliance and to replace
any part of the control system
and any gas control that has
been under water.

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4090202100-01213_000

Safety Precautions

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Do not place clothing or otherflammable items on or near
the heater. Because thisheater can be controlled by athermostat there is a possibilityof the heater turning on andigniting any items placed onor near it.
The viewing glass should be
opened only for conducting
service. Do not operate withcracked, broken, or removed
glass.

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This unit is not for use withsolid fuelDo not place anything inside
the firebox (except theincluded fiber logs).
If the fiber logs become
damaged, replace with Travis
Industries log set.
Children and adults should be
alerted to the hazards of highsurface temperature andshould stay away to avoid
burns or clothing ignition.
Young children should besupervised when they are in
the same room as the heater.

Light the heater using the builtin electronic igniter. Do notuse matches or any otherexternal device to light yourheater.
Allow the heater to cool before
carrying out any maintenanceor cleaning.

Never remove, replace, modify
or substitute any part of theheater unless instructions are
given in this manual. All otherwork must be done by a trained
technician. Don't modify orreplace orifices.

Any safety screen or guard
removed for servicing must be
replaced prior to operating theheater.
Prior to removing the glass,shut off gas to the appliance(or remove the batteries fromthe battery box and shut off
electricity to the fireplace).
This prevents any chance ofaccidental burner ignition
when accessing the firebox.

5

This
ManualDo not throw this manual away.
This manual has important
operating and maintenanceinstructions that you will needat a later time. Always follow
the instructions in this manual.

Instruct everyone in the house
how to shut gas off to theappliance and at the gas main
shutoff valve. The gas main
shutoff valve is usually next to
the gas meter or propane tankand requires a wrench to shutoff.
Travis Industries, Inc. grants
no warranty, implied or stated,
for the installation or
maintenance of your heater,
and assumes noresponsibility of any
consequential damage(s).

Operate the heater according
to the instructions included inthis manual.
If the main burners do not startcorrectly turn the gas off to thefireplace and call your dealer
for service.

© Travis Industries

4090202100-01213_0006Operation

Before You Begin
Read this entire manual before you use your new fireplace (especially the section "Safety
Precautions" on pages 4 & 5). Failure to follow the instructions may result in property damage,bodily injury, or even death.

Remote Control
The remote control controls all of the functions on the fireplace. It can be placed inside theholder and hung on the wall or it can be placed near the fireplace.

Set
Mode
Fn

Setting Up the Remote (Time, Day, Swing, °F/°C)
The remote will need to be set up when first started or when the batteries were removed or
replaced. Follow the directions below to set the time, day, and other settings.
A. Press and hold the “Set” and “Up” arrow buttons for 5 seconds.
B. The “ROOM” temperature will blink. Use the arrow keys until °F (fahrenheit) or °C (celcius) is
displayed. Press the “Set” button to set the temperature scale.
C. The “SWING” number will blink. Use the arrow keys to select the desired swing amount (1, 2or 3 °F, 1 or 2 °C). The swing number determines the amount of degrees the thermostat will
wait until turning on. The larger the number, the less often the thermostat will turn on andoff. The smaller the number, the more often the thermostat will turn on and off.
D. The day of the week will blink. Use the arrow keys to select the correct day. Press the “Set”
button to set the day.
E. The hour of the day will blink. Use the arrow keys to select the correct hour. Press the “Set”
button to set the hour.
F. The minute of the hour will blink. Use the arrow keys to select the correct minute. Press the“Set” button to set the minute.
G. The AM / PM designation will blink. Use the arrow keys to select the correct setting. Press
the “Set” button to set AM / PM.

© Travis Industries

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Operation

7

Remote Synchronization
The remote control is shipped pre-synchronized to the fireplace. If, however, the remote does notwork with the fireplace, follow the directions below to synchronize the remote to the fireplace.
NOTE: The fireplace must have power and the transmitter must have batteries to complete this process.
WARNING: Shut the gas off to the fireplace prior to conducting this process.
1

The “Learn” switch is accessed by removing the remote holder. Inside the junction box behind theholder you will find the “Learn” switch (see the illustration below).

2

Press the “Learn” button once. The fireplace will beep once.

3

Press the “Mode” button on the remote. The fireplace will beep five times to indicate
synchronization.

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Set
Mode
Fn

NOTE: Re-setting the Receiver Module
If the receiver module fails to synchronize with the remote after two attempts, you should re-set thereceiver module. To do this, hold down the LEARN button for approximately 10 seconds until thereceiver beeps 3 times. This indicates the receiver has been re-set and can be synchronized using
the instructions above.

© Travis Industries

4090202100-01213_0008Operation

The Two Modes of Operation
Manual Mode
In manual mode you can turn the fireplace on and off by pressing the “Mode” button until “ON” or“OFF” appears on the remote.

Set

Set
Mode

Mode

Fn

Fn

Thermostat Mode
While in thermostat mode, the remote will
monitor the temperature and turn the fireplace
on and off to meet the desired temperature.
To turn on Thermostat Mode:
Press the “MODE” button on the remote until“THERMO” appears on the LCD display.
To turn off Thermostat Mode:
Press the “MODE” button on the remote until“THERMO” no longer appears on the LCD
display (the fireplace will be ON or OFF, see“Manual Mode” above.
Set
Mode
Fn

© Travis Industries

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Operation

9

Adjusting the Target Temperature of the Thermostat:
Make sure the remote is in thermostat mode. Press the up and down arrow buttons until thedesired temperature is displayed in the “SET” box (see illustration below).

Set
Mode
Fn

WARNING: While in thermostat mode the fireplace will turn on and off to meet the temperature
demands of the remote. Do not place any items near the fireplace or conduct service without
shutting off gas to the fireplace.
WARNING: If the remote is set to a high temperature the fireplace may remain on for an extended
period of time. This may be a concern to those using LP (propane).
WARNING: If the remote is used as a thermostat for extended periods, make sure the batteries arecharged. We recommend replacing the batteries at the beginning of the heating season. If thebatteries go dead while in thermostat mode, the fireplace will shut off after 2 hours.

© Travis Industries

4090202100-01213_000

10Operation

Remote Functions
Switching Between Remote Functions
By pressing the Function “FN” button, you can scroll through the following 7 functions on the
remote:•MAIN (Main Burner)
This function will only appear when burner is on.

•

REAR (Rear Burner – Not Used)•

FAN
This function may be used when using an optional power heat duct.

•

LIGHT
This function adjusts the build-in accent light.

•

AUX (Not Used)

•

TIMER
This function allows the user to turn the fireplace on for a set period of time.

•

PROGRAM (Programmable 7 day thermostat)
This function allows the user to program specific on/off, temperature, weekday and weekend
settings on the thermostat.

For a complete description of each function, refer to the sections on the following pages for eachindividual function.

Set
Mode
Fn

© Travis Industries

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Operation

11

MAIN FUNCTION (Main Burner)
The main burner flame height may be adjusted from low “1” to high “3”. Use the arrow keys toadjust the setting. Once the desired setting is made, the remote will alter the setting after
approximately 8 seconds (and the remote display will stop blinking).
NOTE: The fireplace must be on (either manual or thermostat) to adjust the main burner.

REAR FUNCTION (Rear Burner – Not Used)
This function is not used on this fireplace

FAN FUNCTION (For optional power heat duct)
An optional power heat duct may be used with this fireplace. It may be wired through the “FAN”
circuit to allow it to be adjusted by the remote (it may also be wired through a wall-mounted
rheostat). If it is wired through the “FAN” circuit, it may be adjusted from low “1” to high “3”. Use thearrow keys to adjust the setting. Once the desired setting is made, the remote will alter the setting
after approximately 8 seconds (and the remote display will stop blinking).
NOTE: The fireplace must be on (either manual or thermostat) to adjust the fan. Because the fanuses a heat-activated switch, it will not turn on until the fireplace is up to temperature.

LIGHT FUNCTION
The built-in accent light located inside the fireplace may be adjusted from “OFF” to high “3” (atotal of 4 settings). Use the arrow keys to adjust the setting. Once the desired setting is made, theremote will alter the setting after approximately 8 seconds (and the remote display will stop
blinking).

AUX FUNCTION
This function is not used on this fireplace.

TIMER FUNCTION
The timer function allows you to turn the fireplace on from 10 to 180 minutes. Use the arrow keys
to select the desired time. The fireplace will then turn off after the specified time. Once thedesired setting is made, the remote will alter the setting after approximately 8 seconds (and theremote display will stop blinking).
NOTE: The fireplace must be in manual mode, and on, for the timer function to work.

© Travis Industries

4090202100-01213_00012Operation

PROGRAM FUNCTION (Programmable 7 day thermostat)
The program function operates as follows:•

Each day has two periods (P1 , P2). Eachperiod has an “ON” time and an “OFF” time.

•

Each period is programmed for weekdays(Monday through Friday) and weekends(Saturday and Sunday).

•Each period has a set temperature.

The remote comes pre-programmed for the following:•

Monday through Friday P1 ON @ 6:00AM OFF @ 8:00AM 70°F.

•

Monday through Friday P2 ON @ 6:00PM OFF @ 9:00PM 70°F.

•

Saturday and Sunday P1 8:00AM to 10:00AM 70°F.

•

Saturday and Sunday P2 7:00AM to 10:00PM 70°F.

To adjust the program times and temperatures, do the following:
A Press the Function (“Fn”) Key until the program functions start to blink.
B Press the “Set” button for 5 seconds.
C The P1 “ON” time will blink. Use the arrows to select the desired time.
D Press the “Set” button. This sets the P1 “ON” time.
E The temperature will blink. Use the arrows to select the desired temperature.
F Press the “Set” button. This sets the temperature for P1.
G The P1 “OFF” time will blink. Use the arrows to select the desired time.
H Press the “Set” button. This sets the P1 “OFF” time.
I
REPEAT STEPS “C” through “H” for P2.
J REPEAT STEPS “C” through “H” for the weekend P1 and P2.
NOTE: P2 must start after 4:00PM.
To Turn PROGRAM FUNCTION ON
A

Press the Function (“Fn”) Key until the program functions start to blink.

B

Press the “Set” button. The You will notice the P1 or P2 symbol will appear in the program
section of the remote next to the time. This indicates the remote is in PROGRAM
FUNCTION (Programmable thermostat).

To Turn PROGRAM FUNCTION OFF
A

Press the Function (“Fn”) Key to select either manual or thermostat mode.

© Travis Industries

4090202100-01213_000

Operation

13

Starting the Fireplace for the First Time•

Burn the heater at a high setting for an extended period (up to 48 hours). This will cure thepainted surfaces. Fumes from the paint curing and oil burning off the steel will occur. This isnormal. We recommend opening a window to vent the room.

•

Condensation may appear on the glass each time you start the fireplace - this is normal.

•

Blue Flames will occur on the fireplace when it first comes on. After fifteen minutes the flames
will turn a more realistic yellow and orange color.

Continuous Pilot – For Very Cold Conditions
This fireplace can be configured to run with an intermittent or continuous (standing) pilot. For
normal conditions we recommend using the intermittent pilot (pilot is on only when the mainburner is on). For extremely cold conditions we recommend using a continuous pilot (pilot is on all
the time). By having the pilot on continuously, a draft is established in the vent, allowing the mainburner to turn on with less air-flow disruption.

Setting the Fireplace to Continuous Pilot
Press and hold down the “Set” and “Down” arrow buttons. “Continuous Pilot” will appear on the LCD
screen, indicating that the fireplace is configured for a continuous pilot. To reconfigure thefireplace for an intermittent pilot, press and hold down the “Set” and “Down” arrow buttons until“Continuous Pilot” is no longer visible on the LCD screen.

Normal Operating Odors
This appliance has several areas that reach high temperatures. Dust or other particles on theseareas may burn and create an odor. This is normal during start-up. You may notice the smell ismore acute if the appliance was left idle for a long period.

Power Outages
This fireplace utilizes household power (110 VAC) to power the receiver module and pilot system.
A separate battery box is included to provide power in case of power outages. If you experience a
power outage and the unit does not operate, make sure to replace the AA batteries in the batterybox (see “Battery Installation” on page 19).

Child Protection Feature
The remote can be disabled to prevent children from operating the fireplace. This is done byholding down the “Fn” and “Up” button for 5 seconds until “CP” (Child Protection) appears on thescreen in the “ROOM” temperature box. If any button is pressed on the remote “CP” will appear on
the screen indicating the child protection feature is on. To turn this feature off, hold down the “Fn”
and “Down” button for 5 seconds until “CP” (Child Protection) disappears on the screen in the“ROOM” temperature box© Travis Industries

4090202100-01213_000

14

MaintenanceYearly Service Procedure
WARNING: Prior to removing the glass, shut off gas to theappliance (or remove the batteries from the battery box and shutoff electricity to the fireplace). This prevents any chance ofaccidental burner ignition when accessing the firebox.
•

Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous
situation. We recommend the following procedures be done by a qualified technician.

1.

Remove the glass frame and log set (NOTE: the logs are very fragile - see page 16). If severely
deteriorated, replace. Check the logs for sooting. A small amount of soot along the bottom of the logs isnormal. If excessive sooting is found, the fireplace will require adjustment. Contact your dealer.

2.

Inspect the burner and remove any debris.

3.

•

Make sure the burner is not warped, cracked, or damaged.

•

Check the firebox and area around the pilot to make sure there is no warping or damage.

•If any problem is found, discontinue use and contact your dealer for service.
Replace the log set. Clean and replace the glass. If the glass is damaged, replace. Make sure the gasket
along the perimeter of the glass contacts the face of the firebox and forms an air-tight seal. If it does not,re-align or replace the gasket to insure an air-tight seal.

4.

Start the burner. The flames should be orange/yellow and not touch the top of the firebox. If the pilot ormain burners do not burn correctly, contact your dealer for service.

5.

Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or
deterioration is found near the vent termination.

© Travis Industries

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Maintenance

15

Glass Frame Removal and Installation
WARNING: Prior to removing the glass, shut off gas to the appliance (or remove thebatteries from the battery box and shut off electricity to the fireplace). This
prevents any chance of accidental burner ignition when accessing the firebox.
Warning:
The appliance must
be completely cool before removing
the glass.
Warning:
the glass.

Do not strike or slamRemove the glass trim (seedirections to the right).
The glass frame is held in place with
two latches along the top and twoslots, with brackets, along thebottom. Insert the glass latch tool
into the latch, pull it forward and up
to detach the latches (see pictures
below). Once the latches are free,pivot the frame out and lift it off thebrackets at the bottom of the glass
frame.

© Travis IndustriesAAA
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4090202

Glass Frame
Glass Trim

Attach the glass trim to the glass frame byinserting the hooks on the trim over thestuds on the glass frame. When properlyaligned, the frame will push straight inand drop into place.

100-01213_000

16

Maintenance

Log Set Installation
Ember Placement
Place the embers along the firebox floor and burner to help conceal the burner. Make sure none of
the embers are directly over the burner holes. See the photo below.

Note how the embers do notcover any burner holes. Placethe embers around the burner
to create a realistic effect.

Rock Wool Placement
The included rock wool is placed on top of the burner to enhance the glow from the burner. The
rock wool works best when it is applied in a very thin, porous layer. The best method for
applying the rock wool is to brush it on to the burner. Compress a clump of rockwool between yourthumb and forefinger. Use a stiff brush to apply a thin layer of rockwool fibers onto the burner. Do
not use the entire bag of rockwool. Use only a small amount and save the remainder. Over-use of
rockwool will diminish the glow and may cause sooting or other adverse conditions.

© Travis Industries

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Maintenance17

Log Installation
NOTE: The logs are a mirror-image (same logs fit on left and right side). See the pictures below forlog placement
Bottom 3 logs.

Middle 2 logs.

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18

MaintenanceTop 2 logs (last 2 logs)

Picture from opposite side

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Maintenance19

Picture from end (Pier only)

Glass Cleaning
The glass may be cleaned with a non-abrasive cleaner. To clean the inside of the glass, simply
remove the glass frame, place it on a non-scratching surface, and clean the inside surface. On the Pier unit,
the front glass is cleaned without removal from the fireplace.

WARNING: do not operate the fireplace without the glass assembly in place.

Battery Installation
This fireplace uses four AA batteries for operation during power outages. Place the batteries into
the battery box. In addition, two AAA batteries are required for the transmitter. See the directions
below for battery replacement.
FIREPLACE BATTERIES

TRANSMITTER(POWER BACKUP)AAA Battery

Remove theaccess cover.

AA
Ba
tte
tte
ry
AAry
Ba
tte
tte
ry
ry

Ba

Ba

AAA Battery

BATTERIESAA

AA

Replace thebatteries(size AAA).

© Travis Industries

4090202100-01213_000

20

Maintenance

Accent Light Bulb Replacement
WARNING: Use only 35 Watt 120 Volt T4 Halogen Bulbs (G6.35 Base)Two accent lights are included in your fireplace to provide additional lighting. To replace, follow the directions below:
1

Shut off gas and electricity to the fireplace and let it cool for 15 minutes.

2

Remove the glass (see page 15) and logs (see page 16).

3

Remove the four corner screws holding the accent light assembly to the firebox ceiling. Do not remove the innerscrews, these hold the cover plate to the assembly. Carefully remove the assembly and place it upside down on
the firebox floor.

4With the resting on top of the burner, remove the four screws holding the accent light cover plate to theaccent light assembly. Remove the cover plate, gasket and glass from the assembly.

5

The halogen bulb is now accessible inside the accent light assembly. Replace the halogen bulb with a 35
watt 120 volt T4 halogen bulb (G6.35 base). N O T E: .Take care to not touch the bulb with your fingers – use
foam packing or paper towel to hold the bulb. With the bulb replaced, the assembly may be replaced inside thefireplace. Make sure the gasket above and below the glass are properly located. Replace the assembly into thefirebox ceiling, making sure the electrical cord is fully inserted into the cavity above the accent light.

© Travis Industries

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Maintenance21

Wiring Diagram
Pilot Assembly

Battery Box(external junction box)

Igniter ("I") Wire
(Orange - withfiberglass
insulation)

ReceiverModuleLearn Wires
Two White Wires

Sensor ("S")
Wire (White)

Motor Wires (for flame height adjustment)
Red, Yellow, White, and Blue wires
Le

ar

n
R
TO
O
M

I

C

O

M

Battery Wires
Red and White Wires

M

.

S
ER
W
PO

AD

J

ff

/O

AC Adapter(wire orientation does not matter)

C

us
uo
tin lot n
on Pi f/O
f
O

e
ot

em

R

a

Gas Control ValveBlack
Brown Switch
Wires (notused)

Make sure continuous pilot
is set to "OFF" and remote
is set to "REMOTE".

GroundAccent Light Wires
Orange and White Wires

Main Burner Control Wires

Auxiliary Power(Not Used)
White
Green
OrangeWhite
Pilot Flame Control Wires

Make sure continuous pilot
is set to "OFF" and remote
Power Input

Caution:is set to "REMOTE".
120V Extension Module

Label all wires prior to disconnection when servicing controls. Wiring errors can cause
improper and dangerous operation.

Replacement Parts List
Caution:Use only Travis Industries replacement parts. Do not use substitute materials.

Warning:

Do not operate appliance with the glass front removed, cracked, or broken.
Replacement of the glass should be done by a licensed or qualified service person.

© Travis Industries

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Limited 7 Year Warranty

To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed Warranty card and mail it within ten (10) days of the appliancepurchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this gas
appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original
purchaser from the date of purchase as follows:
Check with your dealer in advance for any costs to you when arranging a warranty call.
Mileage or service charges are not covered by this warranty. This charge can vary from store to store.

Years 1 & 2 - COVERAGE: PARTS & LABOR
Burner Assembly:

Gas Control Assembly

Accessories

Burner, Burner Pan, Air Shutter Assembly, Main Burner
Orifice, Grate

Adjustable control valve, wiring and connectors (located within themetal heater structure), thermopile, thermocouple, pilot hood,orifices, pilot gas line, ignitor

Cast Firebacks, Andirons, Trim

Firebox Assembly:

Glass

Re-Installation Allowance

Adjustable Air Restrictor, Pressure Relief Mechanisms,
Barometric Control Mechanism (for models with Remote Heat
Ducts), Glass Attachment Mechanism

Glass (breakage from thermal shock)In cases where heater must be removed from home forrepairs, a partial cost of re-installation is covered (preauthorization required)Electrical Assembly (within heater
structure):

Ceramic Logs

One-Way Freight Allowance

Log Set, Coals, Ember Strip (Steel Fiber)

One-way freight allowance on pre-authorized repair done atfactory is covered.

Wiring harness

Exclusions:

Paint, Gasketing

Years 3 THROUGH 5 - COVERAGE: PARTS & LABOR
Firebox Assembly:

One-Way Freight Allowance

Adjustable Air Restrictor, Pressure Relief Mechanisms,
Barometric Control Mechanism (for models withRemote Heat Ducts), Glass Attachment Mechanism

One-way freight allowance on pre-authorized repair done atfactory is covered.

Exclusions:

Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Glass, Ceramic Logs, Accessories, Re-Installation
Allowance

Years 6 & 7 - COVERAGE: PARTS ONLY
Firebox Assembly:
Adjustable Air Restrictor, Pressure Relief Mechanisms, Barometric Control Mechanism (for models with Remote Heat Ducts), Glass Attachment Mechanism

Exclusions:

Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Glass, Ceramic Logs, Accessories, Re-Installation
Allowance, One-Way Freight Allowance, Labor

CONDITIONS & EXCLUSIONS
1.
2.
3.
4.
5.
6.
a.
b.
c.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.

This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in accordance with the instructions in the Owner’s
Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized TRAVIS dealer.
Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered under warranty. The installer
must ensure the appliance is burning as per the rating tag at the time of installation. Over-firing (operation above the listed BTU rate) of this appliance can cause serious damage and will nullify
this warranty.
The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the installation of this product. If in doubt as
to the extent of this warranty, contact your authorized TRAVIS retailer before installation.
Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills or mountains or negative pressureor other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
This Warranty is void if:
The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
The unit is subject to submersion in water or prolonged periods of dampness or condensation.
Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited to, improper chimney/venting
installation.
Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or adjustment of the
manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit, alteration, or act of God.
This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, corroded or cracked logs, embers, etc. Also excluded isdamage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of fuel other than that for which the unit is configured. Units are shipped fornatural gas and must be converted to propane using the included conversion kit. Confirm fuel configuration with your installer.
Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items , or other external sources left on the gold or nickel from the use of cleaners other than denatured alcohol is
not covered in this warranty.
TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or consequential damages are not coveredby this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written permission of TRAVISINDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising, packaging literature, or printed material is not part of this 7 year warranty.
This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial purposes, it is excluded from this warranty.
No dealer, distributor, or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty. TRAVIS INDUSTRIES, INC. assumes noliability for such warranties or representations.
Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.
THIS 7 YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER OF THE APPLIANCE. ALL OTHER WARRANTIES,WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER’S RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTHHEREIN.

IF WARRANTY SERVICE IS NEEDED:
1.
2.
3.

4.

If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS, giving them proof of purchase, the purchase date,
and the model name and serial number.
Travis Industries has the option of either repairing or replacing the defective component.
If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased theappliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance. At that time, you may be asked to ship your appliance, freight charges
prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your TRAVIS appliance if it is found to be defective in material orworkmanship within the time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES,
INC., to your regional distributor, or dealership.
Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty. This charge can vary from store to store.

© Travis Industries

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Optional Equipment

23

Accessories
The accessories listed below are available at your Travis dealer. To locate a dealer, visit:

www.travisproducts.com
Andirons
These decorative additions attach to the grate inside the firebox and enhance the wood-firelook of your fireplace.

© Travis Industries

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Index

Index
Accent Light Bulb Replacement ............................20
Accessories.......................................................23
Before You Begin ...............................................6
Bulb Replacement ..............................................20
Cleaning............................................................19
Continuous Pilot – For Very Cold Conditions ..........13
Controls - Location .............................................6
Features ...........................................................3
Glass Frame Removal and Installation ..................15
Gas Input Specifications......................................3
Important Information..........................................2
Installation Warnings...........................................2
Introduction .......................................................2
Log Set Installation .............................................16© Travis Industries

Normal Operating Odors ..................................... 13
Odors............................................................... 13
On/Off Operation ............................................... 8
Optional Equipment List ...................................... 23
Parts................................................................ 21
Pilot - Starting ................................................... 6
Power Outages .................................................. 13
Replacement Parts List ...................................... 21
Safety Precautions............................................. 4
Smells.............................................................. 13
Warranty .......................................................... 24
Window Cleaning................................................ 16
Window Removal and Installation ......................... 15
Wiring Diagram.................................................. 21
Yearly Service Procedure.................................... 144090202100-01213_000