GeminiLet Explore:
Customer 360
Gemini Explore connect the dots between your organi
Let Gemini Explore connect the dots between your organization's data.

G E M I N I E X PL O R E : C USTOMER 360
DATA SH EET

Overview
Overview

Companies struggle to make sense of the huge amount ofCompanies
struggle
makeof the huge amount of
datacollected, because
data istosiloed
andsensemuch remains
isolated
analysts that
could benefit
it.
datafrom
collected,
becausedatafrom
is siloed
and much remains
Departments
workwith
theirown
limiteddatatosupport
isolated from analysts that could benefit from it.
decisions without realizing the benefit of cross-referencing
Departments
work
theirownhidden.
limited data to support
withother datasets. The“bigwithpicture”
remains

Explore: Customer 360

decisions without realizing the benefit of cross-referencing

Let Gemini Explore connect the dots between
Currently
businesses
struggleThewith theinability
to: remains hidden.
withotherdatasets.
“bigpicture”
your organization’s data.
● Link work processes and department dataOverview
Solution
Currently
to:togetherbusinesses
on one screen;struggle with the inability
Delivery
GeoCRM
ProductERP● Findstruggle
the hiddenstories
andwithin
OrdersMerchant
Location
Companies
to makesense oftheinsights
huge amountofData
DBDBDBDB
Gemini Explore connects data stored in SQL,
Splun
ecommerce,othercustomerdatasets;
data collected,
becauseCRM
data isorsiloedandmuch remains
●Link
work
processes
anddepartment
dataJDBC
orCSV
sources
andprovides
thecontextualiz
isolated
frompatterns
analysts that
could benefitor
fromit. Departments● Seeof customer
user
behavior;
work with theirtogether
own limited datatosupportdecisions
that enables staff to make faster, better-informed
onbetween
one screen;● Make connections
disparatewithout
data sets Solution
realizing the benefit of cross-referencing with other datasets.
decisions in near real-time.
that could
leadtohiddena faster resolution,e.g. anFindthehidden.
stories andinsights
withinThe “big●picture”
remains
Gemini
Explore connects data stored in SQL, Splunk, JDBC
anti-fraud investigation, or uncovering an upsell or CSV sources and provides theGemini
Explorecontextualization
thatconnec
Users
find the visual experienceof Explore
both sim
ecommerce,
CRM
orto:other customer
datasets;
Currently
businesses
strugglewith theinability
opportunity
to a current
customer.
enables staff to make faster, better-informed decisions inand intuitive. With Explore,
a complex
orJDBCor CSVanti-fraud
sources
Orders● See patterns of customer or usernear
behavior;
real-time.
•Link work processes and department data together oncustomer journey investigation is visualized as a serthat
enables
staff to ma
one●screen;
Make connections between disparatesets
IDUsers
finddata
the visualexperienceofExplore
both simple
connected
nodes,
withAccountrelationships
revealed by a s
decisionsinornear real-ti
and click
intuitive.
Explore, a complex
anti-fraud•
Find the hidden
andleadinsightsto
withinecommerce,of With
thethat stories
could
a fasterresolution,e.g.
anmouse.

Solution

customer journey investigation is visualized as a series ofUnderstandthe Customer
Journey
CRM or other customer
datasets;anti-fraud investigation, or uncovering
upsellconnected
nodes,
with relationships revealed by a simple
Thisanopens
thedoor for
greaterfind
insight
the conte
Users
theintovisualex
click of the mouse.
•See patterns of customer or user behavior;
opportunity to a current customer. the data, expanding the scope of what is possible byandintuitive.
With Expl
This viewing
opens theitdoor
greaterdegrees
insight into
context•
Make connections between disparate data sets that could
withforseveralofthe
separation.
of the data, expanding the scopeof what is possible
by inves
lead to a faster resolution, e.g. an anti-fraud investigation,customerjourney
viewing it with several degrees of separation.
or uncovering an upsell opportunity to a current customer.
connectedwithFind an irregularpurchasenodes,pattern
Understand theFind an irregular click of the mouse.
PersonProduct IDsPartners

Understand the Customer Journeypurchase pattern

Customer JourneyThis opens the door forthe data, expanding theviewing it with several d

Find an irregular

Learn more at geminidata.com • Cantact us at contact@geminidata.com

G E M I N I E X PL O R E : C USTOMER 360

Benefits of Using Gemini Explore

Benefits of Using Gemini Explore

Data visualization with Gemini Explore can cut manual review time in half, allowing
analysts to stop fraudulent transactions rapidly, saving both money and time in
Data visualization
with Gemini
Explorecancut
manualthe process. In addition,with theability tospot
morecompelling
reviewstories
timepreviously
in half, allowing
analysts
to stopfraudulent
hidden within
their data,
analytics
teams begin
to see possibilities
far beyond
theirtypicalandinvestigationtransactions
rapidly, saving
bothmoney
time in routines.

the process.
In addition, with the ability to spot more
View information from disparate data sources, in-housecompellingstoriesandpreviously
hiddenallwithin
their data,
departments
external sourcesin one place.
analytics teams begin to see possibilities far beyond
Learn the hidden stories and reveal the context between multiple
their typicalinvestigation routines.
Delivery
Geo
CRMdata sources.
OrdersData

Product

ERP

MerchantLocation

DBDB
DBDB
View informationfrom disparate
datasources,
Reveal patterns of customer behavior and use this to develop ain-house
departmentsengine.
and external sources all
customerrecommendationin one place.
● Learn the hidden stories and reveal the context
between multiple data sources.
● Reveal patterns of customer behavior and use
this to develop a customer recommendationengine.
Orders●Account ID

How It Works

How It Works
PersonGemini Explore creates an end-to-end solution that presents data as a setof nodes and edges instead of tables, rows and columns.

Gemini Explore creates an end-to-end solution that
This enables insights from the relationships between data elements such
ProductPartners and edges instead
presents dataasIDsa set of nodes
as orders, people, places, distributors, partners, and locations acrossof tables, rows and columns.
diverse e-commerce datasets.
This enables insights from the relationships
between data elements such as orders, people,places, distributors, partners, and locations acrossdiverse e-commerce datasets.

Why Gemini Explore for Customer 360 ?
•Contextualize data – add real meaning and unlock further insights
Correlate and contextualize multiple datasets for rapid decision-making•

The ability to go from raw data to an ‘aha!’ moment in a few simple steps
Ingest data from multiple sources, choose the significant fields/headers which will become nodes, createedges to show relationships between them, and view the results on the canvas•

The ‘no-code’ advantage
Gemini Explore can be used by technical and non-technical users alike. No specialized skill or knowledgeof query languages is required, removing the barriers to produce deeper insights.

•Removing Bad Actors
Retailers with an online presence are constantly prone to bad actors. Explore’s visualizations lead to fasterdiscovery and counteraction.

Why Gemini Explore for Customer 360 ?
●Contextualize data – add real meaning and unlock further insights
G EMINI EXPLOR E: D AT A S H E E T
Correlate and contextualize multiple datasets for rapid decision-making

Learn more at geminidata.com • Cantact us at contact@geminidata.com