2024年度小樽商科大学ギャップイヤープログラム（海外派遣プログラム）
派遣先4．ウーロンゴン大学カレッジ

Otaru University of Commerce
English Language Gap Year Program
8 April 2024-8 November 2024 (TBC)
Rev. 1
7 August 2023

Ms Marina Wilson
Study Tour Coordinator
UOW College Australia
7 August 2023

Attn: Ryoko de Burgh-Hirabe
Otaru University of Commerce
Email: deburgh-hirabe@res.otaru-uc.ac.jp

Quotation for the English Language Gap Year Program for Otaru University of Commerce

Dear Ryoko,
Thank you for your interest in the English Language Programs at UOW College Australia. We arepleased to provide you with a quotation and a sample program for your group.
We are able to make changes to any component of this proposal to meet your specific needs andbudget. Please contact me at your earliest convenience to discuss any adjustments required to thefollowing program.
If you wish to proceed with the booking, please let me know and we can arrange for further
documentation to be sent to you. This quotation is valid until March 2024.
Again, thank you for your interest, and I look forward to hearing from you soon.

Yours sincerely,

Ms Marina Wilson
Study Tour Coordinator
UOW College Australia
Ph: +61 2 4252 8914
Mob: +61 401 451971
Email: marinaw@uow.edu.au

STUDY TOURS AND CUSTOMISED GROUP PROGRAMSINTRODUCTION TO THE CITY OF WOLLONGONG
Wollongong boasts large green mountains to the west and the ocean to the east. There are morethan 17 patrolled beaches and over 35 nature walks. Here you can breathe in the fresh air, while
focussing on your studies. The name Wollongong is believed to originate from the Aboriginal word
Wollyungah, meaning five islands.
Wollongong City is located just 90 minutes south of Sydney. It is close enough to be in daily reach of
the Sydney CBD, but without the rush and expense of a big city. With a population of around
300,000, Wollongong is large enough to offer all the facilities, entertainment and conveniences of
the city, yet small enough to retain the friendly, relaxed atmosphere of a coastal community.
Wollongong is a diverse, friendly and safe city, filled with many languages, cuisines, religions andcustoms. A busy cultural calendar attracts people from all over Australia and the world who enjoy ahealthy, active lifestyle. With a temperate climate, Wollongong is the perfect place to study nomatter what time of year.
UOW College Australia is just 3 km from the Centre of Wollongong and is serviced by a railway
station and a wonderful free bus service.

ABOUT UOW COLLEGE AUSTRALIAUOW College Australia has been helping students achieve their study goals for over 30 years. Our
expertise lies in the delivery of English language and vocational and academic programs. This isachieved by providing support to students through our committed and highly qualified teachers andour dedicated administration and students support teams.
Situated on the University’s main campus, UOW College Australia is the official pathway provider tothe University of Wollongong (UOW) and provides students with the opportunity to immersethemselves in the university experience in a safe and welcoming environment. Students will findeverything they need on campus. They have access to all UOW services and facilities including thelibrary, gymnasium and aquatic centre, cafes, clubs and societies, doctor and dentist, counsellors,bank, hairdresser, travel agent and post office, to name just a few.
With both international and Australian students studying in our College programs, students are
given opportunities to meet other students from around the world and develop language andcultural understanding through our tailored social programs which include a variety of activities
including lunchtime BBQ’s, excursions and language exchange classes. With a multitude of social

STUDY TOURS AND CUSTOMISED GROUP PROGRAMS

activities, sports competitions, live bands and low cost sightseeing trips, the opportunities for
cultural exchange are endless.
UOW College Australia specialises in delivering customised Study Tour programs. Our programs
range in length from a few days to a truly integrated experience where students can study a range ofEnglish language courses. UOW College Study Tours are a great way to improve confidence andEnglish proficiency. Our flexibility, knowledge and expertise ensures our programs are tailored tomeet the budget, learning outcomes and interests of our student groups.
We have hosted groups of over 160 high school students, and we can cater to students as young as
ten years old. All students receive a Certificate of Participation upon completion of a Study Tour
program.
The College is an accredited ELICOS and Vocational Education and Training centre.
See for yourself what a UOW College Study Tour experience looks like:
https://www.uowcollege.edu.au/future-students/international/study-tours/index.html

QUALITY ASSURANCE
To achieve organisational goals and objectives and enhance customer satisfaction, UOW College
Australia is committed to the development and continuous improvement of effective and efficientsystems and processes across the organisation.
The UOW ELICOS program is accredited by TEQSA. The program has been awarded Quality
Endorsement through NEAS. The College was commended in this endorsement process for:
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effective course design and review
high staff and student satisfaction levels
high quality premises
support for students under 18
access for students to University facilities and services
quality student welfare services
generous professional development for staff
effective continuous improvement

In recent years UOW College Australia has undertaken external benchmarking with the University of
Newcastle, the University of Tasmania, Bond University and the University of Western Sydney. We
have also been a part of the benchmarking project with UECA (University English Centres Australia).

STUDY TOURS AND CUSTOMISED GROUP PROGRAMSHear what one of our 2019 Study Tour groups have said:“Sometimes organisations can under value the importance of their own work place culture. For you
and your team you have nailed that aspect. Every staff member that I communicated with had awillingness to be helpful all very prompt and efficient and all have a lovely manner. Our group wasreceived with kindness, respect and professionalism. The teachers who delivered the lessons arefriendly and warm and also consummate professionals. All of these fine attributes work seamlessly andis quite evident and apparent in regards to the relationships you enjoy with the homestay families
which is a crucial part of the business.
If this is the usual standard that UOW college produces then the beneficiaries are the community atlarge and from a broader perspective brand Australia shines brightly.”
Quote from Daniel Jenkins, Executive Director, 2019 Study Tour group.

STUDENT SATISFACTION

One of the keys to our success is the value we place on our students. Student satisfaction is ourhighest priority. Feedback is used to improve operations, facilities, programs, customer service andteaching standards.
The results of the iGraduate English Language Barometer 2017-2018 survey, a National ELICOS
sector-wide student satisfaction survey coordinated by English Australia, found that students at
UOW College Australia had:
Over 95% — student satisfaction with learning facilities and friendly staff;
Over 96% — student satisfaction with campus environment;
Over 97% — student satisfaction with technology and library facilities.
Our UOW College Homestay program also received 100% - student satisfaction for homestay
welcome and it is ranked NUMBER ONE globally and in Australia.

#1

STUDY TOURS AND CUSTOMISED GROUP PROGRAMSPROGRAM COST

Based on 1-9 students of the Coordinating Entity.
Student Costs for students participating in General English Language Program only

TuitionAdministration Fee
English Language Program

30 Weekly Rate

Transportation
One-way Airport Transfer
Accommodation Options
UOW College Homestay
Single placement fee
Accommodation

31 Weekly Rate

※本学の派遣では以下の「General English Language and English
Plus Uni」に参加します。ただし「English Language Program」
は下記より3週短縮予定で、その分費用も減ることになります。

$$
350.00 $50.00
10,500.00$

170.00170.00$$$350.00 $300.0010,850.00

TOTAL

$

21,870.00

Student Costs for students participating in General English Language and English Plus Uni
programs

TuitionAdministration Fee
English Language Program

18 Weekly Rate

Transportation
One-way Airport Transfer"English Plus Uni"Tuition
English Plus Uni Program
Accommodation Options
UOW College Homestay
Single placement fee
Accommodation

12 Weekly Rate

31 Weekly Rate$$
350.00 $50.00
6,300.00$

170.00 $170.00$550.00 $6,600.00$$$
350.00 $300.0010,850.00

TOTAL



Arrival airport transfer (individual)

Welcome and orientation at UOW College Australia

STUDY TOURS AND CUSTOMISED GROUP PROGRAMS$

24,270.00

Tour of University of WollongongSingle-share placement homestay accommodation includes all breakfasts, dinners andweekend lunchesGeneral English Language studies (integrated)Pre-departure online session

Certification

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English Plus Uni or English +2 subjects in Foundation Studies depending on students’ language
levels (more about the university language requirements English language requirements University of Wollongong - UOW)ENGLISH LANGUAGE SUBJECT DETAILS
Students are immersed in English at all times during their stay including with their homestay family,
during class and throughout the exciting range of educational and cultural excursions that we haveon offer. Our aim is for students to return home with an improved sense of confidence in theirlanguage ability.
The English language component focuses on developing the students speaking, listening and criticalthinking skills. These skills are developed within a wide range of high-interest topics and delivered insmall class sizes where we provide a supportive highly interactive environment. This approach not
only provides lots of opportunity for intercultural exchange, debates and discussion but it also allows
the students to contextualise the English they are learning in the classroom and to be able toconfidently apply it to real life situations.

STUDY TOURS AND CUSTOMISED GROUP PROGRAMSACTIVITIESWe require all of our under 18 students to besupervised at all times while on campus. Their Study
Tour program will consist of a combination ofEnglish classes and a wide range of exciting andeducational activities and excursions. Students will
be required to participate in all of these events.
Over 18 students have more flexibility and freedom
in their program. They can choose to access a wide
range of social activities, sports competitions, lowcost sight-seeing trips and conversation classes.
Every lunchtime our UOW College Student Relation
Co-ordinators (SRC’s) host special activities and events to help bring together UOW College Australia
students with local Australian students with the aim of helping international students to settle into
their new community.
You can access our latest events here: https://www.uow.edu.au/student/supportservices/isp/events/

ACCOMMODATIONUOW College Homestay is the most popular option for Study Tour students allowing them to livewith a caring local family and be immersed in the Australian way of life. Our Homestay program
office is located onsite and is coordinated by UOW College Australia staff.
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UOW College Homestay accommodation places students with local English-speaking
families.
Breakfast, dinner and weekend lunches are provided by host families.
For under 18 students we request that Homestay families do not provide internet access toour students. This is to ensure student safety and to encourage students and families to fullyinteract and engage with each other.
For under 18 students, transfers to and from UOW College Australia will be provided daily.
Over 18 students will be required to make their own way to and from UOW College
Australia.
Over 18 students may be charged up to $10 per week for internet usage
Students with special dietary needs (such as allergies) which require host families to adjust
their standard family menu to accommodate such needs may be subject to an additionalcharge. This will be determined on a case-by-case basis after a detailed review of theindividual student’s needs.
If a Study Tour group is departing on a morning flight from Sydney International Airport, thegroup may be required to stay overnight in a Sydney Airport hotel to avoid early morning
disruptions to host families. An additional fee will be charged for the overnightaccommodation.

STUDY TOURS AND CUSTOMISED GROUP PROGRAMSHomestay: https://www.uowcollege.edu.au/futurestudents/international/homestay/index.html
Student Residence:
For over 18 groups we can also arrange
accommodation in student’s residence. This
accommodation is subject to availability. Pleaserefer to the following link to preview the options:
UOW Living: http://www.uow.edu.au/about/accommodation/index.html

STUDY TOURS AND CUSTOMISED GROUP PROGRAMSGROUP PROGRAM RESPONSIBILITIESThe purpose of this document is to inform you about each party’s responsibilities during your Group
Program. This includes classes, activities and homestay.
What are the students responsible for?
The students are responsible for:
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Behaving in a safe and sensible manner.
Being polite, respectful and fair and following the local rules.
Looking after their health and wellbeing and alerting their homestay family or staff member
if they are feeling unwell or require any assistance.
Attending and contributing to classes and completing any assignments in a timely manner.
Adhering to all protective health measures and indoor capacity limits as advised by UOW
College Australia.

What are the student’s parents/guardians responsible for?
The parents or legal guardians of students aged under 18 years are responsible for:•••

Providing the Coordinating Entity of the Group Program with all relevant medical
information.
Telling the student’s teachers/group leaders of any student health issues, special needs anddietary requirements.
Reviewing the Study Tour Program to determine whether their child is capable ofundertaking all of the activities in the program.

What are the teachers/group leaders of under 18’s groups responsible for?
The teachers/group leaders accompanying the students on the Group Program are responsible
for the welfare of the students and must:
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Assist with all group activities and homestay drop-off and pick-up.
Supervise the students during any breaks the students have during the English classes andduring activities. (Important: Supervise means that the student is under the control of theteacher/group leader and within their sight at all times).
Be contactable 24 hours a day for emergencies involving the students.
Tell UOW College Australia staff of any concerns for a particular student or any generalissues as soon as practicable.
Assist UOW College Australia in implementing its procedure for suspected or confirmed
cases of COVID-19 including the isolation and supervision of students.
Ensure that at least one teacher/group leader is provided for every 15 students.

What is UOW College Australia responsible for?
UOW College Australia is responsible for:STUDY TOURS AND CUSTOMISED GROUP PROGRAMS

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Organising the Group Program
Being a contact point for the Activities Program and the Homestay providers
Providing the English language classes
Supervising the students during the English language classes (but students’ teachers/groupleaders are responsible for supervision during breaks).
Ensuring compliance with current health and safety requirements.

Who is responsible for the student’s Homestay?
The student’s Homestay arrangements are organised and provided by UOW College Homestay. TheUOW College Homestay team will place students with trusted and approved families who have allcompleted our UOW College Homestay training and checks. UOW College Homestay will work withstudents, staff and families to resolve any issues that may arise.
Who is responsible for the structured activities?
UOW College Australia is responsible for all activities unless otherwise specified. Specified structured
activities are organised and provided by the External Activities Provider. These activities are
identified in your Program Schedule. The External Activities Provider is responsible for:••The student during the structured activities
Providing transport for the student to and from the airport to the student’s Homestay
accommodation.

What are you as the Coordinating Entity of the Group Program responsible for?
As the Coordinating Entity of the Group Program, you are responsible for:
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Acting as a liaison between UOW College Australia and the Study Tour Participants.
Providing UOW College Australia with students’ relevant medical or dietary information.
Ensuring that the teachers/group leaders undertake their role as supervisors of the students
effectively and appropriately.
Checking your own government's travel advice for the latest travel information including
pertaining to COVID-19 and complying with the Australian government’s entry
requirements.
Complying and ensuring compliance by students, their parents/guardians and students’teachers/group leaders with the Group Program Responsibilities and the Terms set out inthis Study Tour Quotation.

PERSONNELUOW College Australia will appoint key staff to ensure smooth delivery of the Group Program. These
staff will include:••

Ms Ashleigh Crawford, Homestay Coordinator, UOW College Australia
Ms Coco Toh, Admissions and Study Tour Officer, UOW College Australia

STUDY TOURS AND CUSTOMISED GROUP PROGRAMS•

Ms Marina Wilson, Study Tour Coordinator, UOW College Australia

Key staff members are subject to change at any time at UOW College Australia’s discretion.

TERMS
On acceptance by UOW College Australia of your booking request pursuant to this Study Tour
Quotation, you as the Coordinating Entity of the Group Program agree to comply with the Group
Program Responsibilities set out above and to be bound by the following Terms:
1. Program Cost and inclusions
1.1. The Program Cost quoted in this Study Tour Quotation is valid only for the period statedin the enclosed letter.
1.2. The Program Cost quoted in this Study Tour Quotation is based on the number ofstudents and accompanying staff (“Study Tour Participants”) stated in the Program Cost,and is therefore an estimate that is subject to revision once the number of Study Tour
Participants attending the Study Tour is finalised.
1.3. The Program Cost quoted in this Study Tour Quotation includes homestay accomodationand meals per week as stated in the Study Tour Quotation. Whilst UOW College Australia
will endeavour to provide the choice of accommodation style (twin/triple/single share) as
stated in the Study Tour Quotation, it may not always be possible to do so and UOW
College Australia reserves the right to substitute accommodation styles where necessary.
In those circumstances UOW College Australia will only refund the amount that the costs
for the accommodation style initially requested and paid for exceed the costs for theaccommodation style actually provided.The Program Cost does not include daily transfersfor Study Tour Participants except for under 18’s students.
1.4. Unless specifically stated under the Program Cost section of the Study Tour Quotation:
1.4.1. the Program Cost does not include any airfares or medical and travel insurance;
1.4.2. arrangements for airfares and medical and travel insurance are the responsibility of
the Study Tour Participants. For students travelling on student visas clause 4.1 of theseTerms applies;
1.4.3. UOW College Australia will not be responsible for any bank fees which must be borneby the Coordinating Entity of the Group Program or the Study Tour Particpant.
1.5. All fees in this Study Tour Quotation are in Australian dollars and include GST.
2. Documentation requirements, bookings and cancellation
2.1. All documentation required by UOW College Australia for the Group Program must becompleted and received by UOW College Australia at least six weeks before the Group
Program is due to start, or at time of booking if the booking is less than six weeks before
the Group Program commencement. For Group Programs requiring a school visit thenbookings must be made at least 12 weeks prior to the proposed commencement date toensure UOW College Australia’s compliance with the Department of Education’s
requirements.
2.2. A tax invoice for the non refundable deposit (“the Deposit”) of 20% of the total Program
Cost (calculated according to the number of students and accompanying staff stated in
the Program Cost) will be sent to you as the Co-ordinating Entity of the Group Program.

STUDY TOURS AND CUSTOMISED GROUP PROGRAMS

2.3. The Deposit is payable within two weeks of the Co-ordinating Entity of the Group
Program receiving the tax invoice or six weeks before the start of the study tour,
whichever is the earliest.
2.4. There is no binding agreement in place until UOW College Australia has notified you of
acceptance of your booking and you have paid the Deposit or made full payment inaccordance with these terms. The Study Tour Quotation may be withdrawn or amended
by UOW College Australia without notice at any time prior to the acceptance of yourbooking by UOW College Australia and payment of the Deposit. UOW College Australia
retains the right not to accept any booking, which it may do at its discretion incircumstances including but not limited to where it has reached full capacity for yourintended dates. In those circumstances UOW College Australia will use all reasonableendeavours to offer you alternative dates or arrangements acceptable to you and UOW
College Australia. If such alternative arrangements involve increased costs, UOW College
Australia will advise you of these and if the arrangements are accepted by you, you will
be responsible for payment of the increased costs.
2.5. Full payment of the total Program Cost must be received four weeks prior to thecommencement of the Group Program. UOW College Australia may cancel the Group
Program where full payment has not been received by this date. Late bookings (bookings
made 6 weeks or less prior to the commencement of a Group Program) will require full
payment of the total Program Cost to be made within seven days from the date of tax
invoice for the total Program Cost which will be issued at the time of booking.
2.6. For individual Study Tour Particpant cancellation requests received 2 weeks or more prior
to the Group Program commencement, a full refund of the Study Tour Participant’s
Program Costs will be made minus the Administration Fee, Homestay placement fee andany other non-recoverable costs. Non-recoverable costs include costs retained byexternal service providers including the Department of Education.
2.7. For individual Study Tour Participant cancellation requests received less than 2 weeks
prior to the Group Program commencement, there will be no refund of any part of theStudy Tour Particpant’s Program Costs except in extenuating circumstances, when clause
2.8 below will apply.
2.8. Requests for refunds where extenuating circumstances exist will be at UOW College
Australia’s sole discretion, including where a refund is requested due to cancellation
and/or delays due to COVID-19.
3. Homestay Relocation
3.1. Students must provide Homestay host families and UOW College Australia with at least 7
days’ notice, or 7 days’ payment in lieu of notice, when requesting relocation toalternative accommodation. UOW College Australia cannot guarantee that a relocation
will be possible as relocation is subject to availability.
3.2. Students requesting relocation may be responsible for a relocation placement fee. This
will be determined by UOW College Australia based on the surrounding circumstances.
3.3. Students required by UOW College Australia to move host families due to student
misconduct will be required to pay a relocation placement fee.
4. Welfare and safety of Study Tour Particpants
4.1. Each Study Tour Participant must take out and maintain adequate travel and medical
insurances for the entire duration of the Group Program. If the Group Program is 12
weeks or more and a student intends to study under a student visa, the student musttake out Overseas Student Health Cover (OSHC). UOW College Australia can on request
arrange OSHC which willl be additional to the Program Cost.

STUDY TOURS AND CUSTOMISED GROUP PROGRAMS

4.2. Each Study Tour Participant must 10 years of age or older. Each Study Tour Participant
under the age of 18 years must be accompanied by a suitable guardian who will takeresponsibility for the safety and welfare of that particpant during the Group Program.
4.3. To the maximum extent permitted by law, UOW College Australia and its related bodies
corporate exclude all liability, whether in tort, contract or under statute, for any loss,
damage, injury or other harm to any Study Tour Participant arising from the Group
Program.
4.4. In the event that clause 4.3 is ineffective in excluding UOW College Australia’s
liability, that liability, howsoever arising, shall, to the extent permitted by law,
be limited to a maximum of the amount of the total Program Cost per student.
4.5. UOW College Australia will not be responsible for any costs associated withmissed transport connections, errors in transport details and/or failure toattend scheduled activities. Costs associated with these events will be borne by
Study Tour Participants.
4.6. In the event of any issue or incident arising in respect of the welfare or safetyof any Study Tour Participant, UOW College Australia reserves the right toconduct its own investigation into such issue/incident and you agree to give allreasonable assistance to UOW College Australia in respect of any suchinvestigation.
5. Activities
5.1. The External Activity Provider is responsible for all External Provider activities
listed in the Activities Program. All activities are subject to availability.
5.2. Due to inclement weather, heavy traffic and other forces beyond our control
activities may have to be cancelled or rescheduled to an alternate activity.
There will be no entitlement to any refund of any amount of the Program Costin respect of such cancellation or rescheduling.
5.3. All Study Tour Participants must be on time for activities to avoid delaying the
program.
5.4. For under 18 students identification lanyards must be worn at all times forsafety purposes.
6. Travel arrangements and activities outside those planned and coordinated by UOW
College Australia
6.1. If Study Tour Participants make arrangements for travel or activities outside of, orinstead of, travel or activities planned and coordinated by UOW College Australia,
they do so at their own risk. Any responsibility held by UOW College Australia
towards Study Tour Participants is suspended during their participation in
activities outside of those planned and coordinated by UOW College Australia.
UOW College Australia and its related bodies corporate will not be liable for any
loss, damage, injury or other harm that may occur to Study Tour Participants or
third parties during the carrying out of these activities.

STUDY TOURS AND CUSTOMISED GROUP PROGRAMS