Kuroneko Yu-Packet Terms and Conditions
Yamato Transport Co., Ltd.
Kanto District Transport Bureau Motor Truck Freight No. 567 Date of Approval:September 15, 2023

Table of Contents
Chapter I.

General Provisions (Articles 1 and 2)

Chapter II.

Transportation Service

Section 1. General Rules (Article 3)
Section 2. Undertaking of Transportation (Articles 4 through 10)
Section 3. Receipt and Delivery of Parcels (Articles 11 through 14)
Section 4. Instructions (Articles 15 and 16)
Section 5. Accidents (Articles 17 and 18)
Section 6. Freight Charges and Other Fees (Articles 19 through 24)
Section 7. Liability (Articles 25 through 33)

Chapter I.

General Provisions(Definitions)
Article 1.
"Kuroneko Yu-Packet" refers to a transportation service that uses Yu-Packet of Japan Post Co., Ltd. (hereinafterreferred to as “Japan Post”) (hereinafter referred to as “Yu-Packet”) to deliver parcels (hereinafter referred to as"Parcels") received from a consignor to a consignee on the premise that Yamato is responsible for transportation
to the consignee.
(Scope of Application)
Article 2.
1 These Terms and Conditions apply to the transportation of Parcels using Kuroneko Yu-Packet. After the Parcels
are handed over to Japan Post, their transportation shall be carried out in accordance with the rules of Japan Post.
2

Any matters not provided for in these Terms and Conditions shall be governed by laws and regulations or
general practice.

3

Notwithstanding the provisions of the preceding two paragraphs, Yamato may accept offers for special
agreements to the extent that they do not violate laws and regulations.

Chapter II. Transportation Service
Section 1. General Rules(Date and Time of Acceptance)
Article 3.
1 Yamato shall set the dates and hours for accepting Parcels and post them at its branch offices and other offices.
2

When intending to change the dates and hours for accepting Parcels set forth in the preceding paragraph,
Yamato shall post the new dates and hours at its branch offices and other offices in advance.

Section 2. Undertaking of Transportation(Waybill)
Article 4.
1

When undertaking transportation of Parcels, Yamato shall issue a separate waybill for every Parcel, stating thefollowing information. In such case, the information referred to in items (1) through (4) shall be entered by theconsignor and the information referred to in items (5) through (7) shall be entered by Yamato:(1) name or company name, postal code and address of the consignor;(2) name or company name and postal code of the consignee and the delivery destination;(3) contents of the Parcel;(4) special cautions for transportation (classification of the nature of the Parcel, such as fragile, perishable ordecaying, and other necessary information shall be included);(5) name of the transportation service;(6) name and contact phone number of Yamato; and(7) other necessary information related to the transportation of the Parcel.

2

The waybill set forth in the preceding paragraph may be issued by electromagnetic means.

(Outer Package Label)
Article 5.
The consignor must affix on the outer packing of the Parcel a label stating the matters listed in the items of
Article 4, paragraph 1 (except for the matters Yamato determines to be unnecessary) and other matters specified
by Yamato, with the indication of "deferred payment”.
(Inspection of Type and Nature of Parcels)
Article 6.
1 When receiving a request for transportation of a Parcel, Yamato may ask the consignor to notify Yamato of thetype and nature of the Parcel.
2

In the case of the preceding paragraph, if there is any doubt about the information given by the consignor on thetype and nature of the Parcel, Yamato may inspect the Parcel with the consent of the consignor and in its
presence.

3

In the case where Yamato has conducted an inspection pursuant to the provision of the preceding paragraph, if
the inspection has shown that there is no difference between the type and nature of the Parcel and what theconsignor has stated, Yamato shall compensate for any damage arising from the inspection.

4

In the case where Yamato has conducted an inspection pursuant to the provision of paragraph 2, if the inspection
has shown that there is a difference between the type and nature of the Parcel and what the consignor has stated,the consignor shall bear the expenses for the inspection.

(Limits on Size, etc. of Parcels)
Article 7.
1 Yamato shall accept Parcels of the following size and weight as Kuroneko Yu-Packet; provided, however, that
this shall not apply in the case where Japan Post has refused the delivery.
(1) Size: 34 cm or less in length on the long side, 3 cm or less in thickness, and 60 cm or less in total for
length, width and thickness(2) Weight: 1 kg or less2

Notwithstanding the provisions of the preceding paragraph, the following minimum limits on the size of a Parcel
shall be observed:(1) cylindrical or similar shaped: 14 cm long, and diameter/minor axis or the like: 3 cm long;(2) those with a shape other than as stipulated in the preceding item: 14 cm long, 9 cm wide; and(3) even if the item size is smaller than the above (1) or (2), it can be sent by attaching an address label of atleast 12 cm in length x 6 cm in width, made of cardboard, or paper or cloth with sufficient durability.

(Packing)
Article 8.
1

The consignor shall pack the Parcel in a manner suitable for transportation, in accordance with the nature, size,
weight, etc. of the Parcel.

2

If the packing of a Parcel is not suitable for transportation, Yamato shall request that the consignor pack theParcel as required, or Yamato shall pack it as required at the expense of the consignor.

(Refusal)
Article 9.
Yamato may refuse to undertake transportation of Parcels if any of the following applies:(1) the transportation request does not comply with these Terms and Conditions;(2) the consignor fails to state any necessary information on the waybill, to notify Yamato of information
pursuant to the provision of Article 6, paragraph 1 or to give its consent to an inspection pursuant to theprovision of paragraph 2 of the said Article;(3) it is found that the Parcel is not suitable for transportation;(4) there is no equipment, etc. suitable for the transportation;(5) the consignor demands that Yamato bear a special obligation in relation to the transportation;(6) the transportation violates the provisions of laws and regulations, or is detrimental to public order or
injurious to public morals, such as transportation or private letter transportation that is found to promote
the activities of an organized crime group (hereinafter referred to as “Organized Crime Group”)
stipulated in Article 2, item (ii) of the Act on Prevention of Unjust Acts by Organized Crime Group
Members (Act No. 77 of 1991; hereinafter referred to as “Anti-Organized Crime Group Act”), or tocontribute to the operation of an Organized Crime Group;(7) the consignor or the consignee falls under any of the following items:(a) it is found to be an Organized Crime Group, a member of an Organized Crime Group stipulated in
Article 2, item (vi) of the Anti-Organized Crime Group Act (hereinafter referred to as “Organized
Crime Group Member”), an associate member of an Organized Crime Group, a person affiliated withan Organized Crime Group or any other antisocial force;(b) it is found to be a juridical person or any other organization whose business activities are controlled byan Organized Crime Group or an Organized Crime Group Member;(c) it is a juridical person who is found to have any officer who is an Organized Crime Group Member; or(d) it is found to be a person who has committed a criminal act, such as assault or intimidation, or has
made an unreasonable demand to Yamato (in the case of the consignee, including a person who isdetermined by Yamato to have an extremely high probability of committing a similar act).
(8) there is a natural disaster or any other unavoidable circumstances; or(9) the Parcel is any of the following items:(a) explosives or other hazardous materials, items that are perishable or that easily decay, narcotics,
unsanitary objects or any similar objects that are likely to cause damage to other Parcels;(b) items specifically stipulated by Yamato:
1. cash and checks, bills, share certificates and other securities;
2. documents, etc., that are difficult to reissue (examination admission cards, passports, and vehicle
inspection certificates);
3. manuscripts, original drawings, tapes, and films that are impossible to reproduce;
4. credit cards, cash cards, and other cards;
5. ashes and spirit tablets;
6. combustible, inflammable and volatile items, such as fireworks or thinners;
7. firearms, swords, or similar items;
8. poisonous and toxic materials;
9. animals and plants;
10. items containing various pieces of personal information; or
11. precious metals, jewels and other valuables.
(c) Parcel with a package value exceeding 3,000 yen.
(Connecting Transportation or Consigned Forwarding)
Article 10.
To the extent not prejudicial to the consignor’s interests, Yamato may transport the accepted Parcels incooperation with any other facilities for transportation or by utilizing any other motor truck transportationcompany or any other facilities for transportation.
Section 3. Receipt and Delivery of Parcels(Receipt of Parcels)
Article 11.
Yamato shall receive a Parcel from the consignor or the person designated by the consignor at the designatedplace of pickup or shipment. In such case, the consignor or the person designated by the consignor must notify
Yamato of the size of the Parcel and, if there are several Parcels, they must group those Parcels by size andconsign them.
(Delivery of Parcels)
Article 12.
After Yamato hands over Parcels to Japan Post, their transportation shall be carried out in accordance with theprovisions of the transportation terms and conditions of Japan Post applicable to Yu-Packet.
(Measures to Be Taken When Japan Post Is Unable to Deliver)
Article 13.
1 When a Parcel is returned from Japan Post for reasons such as Japan Post cannot identify the consignee, or when
the consignee returns the Parcel to Yamato with or without reason, Yamato shall return the Parcel to theconsignor without delay without any instructions from the consignor.
2

When Yamato returns the Parcel pursuant to the provisions of the preceding paragraph, Yamato shall notify theconsignor of the reason for such return without delay.

3

When Yamato returns a Parcel in accordance with the provisions of paragraph 1, it shall collect the full amountof the freight charges and other fees, etc.; provided, however, that this shall not apply in the case where such
return is due to a reason for which Yamato is responsible. In such case, if Yamato has already received all or partof the freight charges and other fees, etc., Yamato shall pay those amounts back.

(Handling of Unreturnable Parcels)
Article 14.
1 If a Parcel to be returned to the consignor cannot be returned to the consignor because the consignor is unknown
or because of other reasons, Yamato may inspect it.
2

In the case where the Parcel cannot be delivered or returned to the consignor even after the inspection pursuant
to the provisions of the preceding paragraph, Yamato shall store it after restoring it.

3

When Yamato stores the Parcel pursuant to the provisions of the preceding paragraph, Yamato shall record theprocessing status so that it can promptly respond to a request for delivery of such Parcel or an inquiry thereon.

4

If there is no request for delivery of the Parcel within three months from the date of commencement of storage inaccordance with the provisions of paragraph 2 above, Yamato shall dispose of the Parcel after cutting up items
included in the Parcel that are not valuables or taking other measures for those items so that the information
stated on those items cannot be read. In addition, any valuable items included in the Parcel that may be lost or
damaged or that require expenses beyond those necessary for storage may be sold. Yamato shall use theproceeds for the expenses required in relation to a request for delivery as well as the storage and disposal of theParcel, and if there is any surplus, Yamato shall retain it.

5

In the event that no one makes a request for delivery of the Parcel within one year from the date ofcommencement of its storage pursuant to the provisions of paragraph 2, the valuables, other than those soldpursuant to the provisions of the preceding paragraph, and sales proceeds retained pursuant to the provisions of
the preceding paragraph shall belong to Yamato.

Section 4. Instructions(Instructions)
Article 15.
1 The consignor may give instructions to Yamato on the cancellation of transportation, return, or other dispositionof the Parcel. However, in this case, the freight charges, etc. set forth in Article 19, paragraph 1 shall not be
refunded.
2

The consignor’s right set forth in the preceding paragraph shall extinguish when the Parcel is delivered to theconsignee.

3

The consignor shall bear the expenses incurred by Yamato in relation to disposing of the Parcel in accordancewith the instructions set forth in paragraph 1.

(Cases Where Yamato Does Not Observe Instructions)
Article 16.
1 Yamato may refuse to observe instructions given pursuant to the provisions of paragraph 1 of the preceding
Article if Yamato considers that observing the instructions might pose an obstacle to transportation.
2

When Yamato does not observe instructions pursuant to the provisions of the preceding paragraph, Yamato shallnotify the consignor thereof without delay.

Section 5. Accidents(Measures in Case of Accidents)
Article 17.
1

When the loss of a Parcel is discovered, Yamato shall notify the consignor thereof without delay.

2

When Yamato discovers significant damage to the Parcel, or when the handover of the Parcel to Japan Post issignificantly delayed, Yamato shall, without delay, request instructions from the consignor on the disposition of
the Parcel, specifying a reasonable period of time for providing instructions.

3

In the case set forth in the preceding paragraph, if there is no time to wait for instructions from the consignor, or
if there are no instructions within the period specified by Yamato, Yamato may, at its own discretion, cancel
transportation of or return the Parcel, change the transportation route or transportation method, or otherwise
properly dispose of the Parcel, for the benefit of the consignor.

4

When disposing of the Parcel pursuant to the provisions of the preceding paragraph, Yamato shall notify theconsignor thereof without delay.

5

Notwithstanding the provisions of paragraph 2, Yamato may refuse to observe the instructions from theconsignor if Yamato considers that observing the instructions would pose an obstacle to transportation.

6

When Yamato does not observe instructions pursuant to the provisions of the preceding paragraph, Yamato shallnotify the consignor thereof without delay.

7

The expenses incurred by Yamato in requesting instructions and disposing of a Parcel in accordance with the
instructions set forth in paragraph 2, or in disposing of a Parcel pursuant to the provisions of paragraph 3 shall beborne by the consignor if the damage to the Parcel or delay in the handover is attributable to the consignor or due
to the nature of or a defect in the Parcel, and in other cases, such expenses shall be borne by Yamato.

8

Any loss of or damage to a Parcel after Yamato hands it over to Japan Post shall be handled in accordance withthe preceding seven paragraphs only if Yamato is notified of such loss or damage through measures taken by
Japan Post in case of an accident.

(Disposal of Hazardous Materials, etc.)
Article 18.
1 If, in the course of transportation, Yamato becomes aware that the Parcel falls under Article 9, item (9) (a),Yamato shall unload the Parcel or otherwise dispose of the Parcel to prevent damage related to transportation.
2

The consignor shall bear any and all expenses incurred by Yamato in disposing of the Parcel as set forth in thepreceding paragraph.

3

When disposing of the Parcel pursuant to the provisions of paragraph 1, Yamato shall notify the consignor
thereof without delay.

Section 6. Freight Charges and Other Fees
(Freight Charges and Other Fees)
Article 19.
1 For undertaken transportation, Yamato shall receive the freight charges and other transportation fees (hereinafterreferred to as "Freight Charges, etc.") notified to the Minister of Land, Infrastructure, Transport and Tourism.
2

Freight Charges, etc. shall be posted at its branch offices and other offices.

3

Yamato shall not refund any part of the received Freight Charges, etc.

(Method of Receiving Freight Charges, etc.)
Article 20.
1 When receiving a Parcel, Yamato shall receive Freight Charges, etc. from the consignor.
2

In the case referred to in the preceding paragraph, if the amount of Freight Charges, etc. has not been
determined, Yamato shall receive an advance of the estimated amount thereof and, after the amount of Freight
Charges, etc. is determined, Yamato shall reimburse the excess to the consignor if the received amount exceeds
such determined amount, or shall demand payment of the shortfall from the consigner if the received amount isless than such determined amount.

3

If there is any difference between the size declared in accordance with Article 11 and the size measured by Japan
Post at the time of the handover, Yamato may receive the Freight Charges, etc. based on the size measured by
Japan Post.

(Late Payment Fee)
Article 21.
In the event that the consignor fails to pay the Freight Charges, etc. set forth in the preceding Article, Yamato
may charge a late payment fee at the rate of 14.5 percent per annum for the period from the day following thedate of delivery of the Parcel to the consignee to the date of receipt of payment.
(Right to Claim Freight Charges)
Article 22.
1 If a natural disaster, other unavoidable event or any event attributable to Yamato causes all or part of a Parcel tobe lost or seriously damaged, Yamato shall not charge the Freight Charges, etc. In such case, if Yamato has
already received all or part of the Freight Charges, etc., it shall reimburse them.
2

In the event that all or part of a Parcel is lost or seriously damaged due to the nature of or a defect in the Parcel
or any event attributable to the consignor, Yamato shall receive the full amount of its Freight Charges, etc.

(Accidents, etc. and Freight Charges, etc.)
Article 23.
In the case where Yamato has disposed of a Parcel in accordance with the provisions of Articles 17 and 18,
Yamato shall receive Freight Charges, etc. according to such disposition or in proportion to the rate oftransportation already performed; provided, however, that in the case where Yamato has already received all orpart of the Freight Charges, etc. for such Parcel, if the amount of such Freight Charges, etc. is less than theamount to be received, Yamato shall demand payment of the shortfall from the consignor, and if the amount ofsuch Freight Charges, etc. exceeds the amount to be received, Yamato shall reimburse the excess to theconsignor.
(Cancellation Fee)
Article 24.
1 If Yamato complies with instructions on the cancellation of transportation, Yamato may charge a cancellation
fee unless there is a reason that is not attributable to the consignor; provided, however, that in the case where theconsignor gives instructions to cancel transportation, Yamato shall not charge the consignor if Yamato believes
that there is no risk of posing an obstacle to transportation.
2

The cancellation fee set forth in the preceding paragraph shall be the amount equivalent to the Freight Charges,
etc. per transportation contract.

Section 7. Liability(Commencement of Liability)
Article 25.
Yamato’s liability for loss of or damage to a Parcel shall commence when Yamato receives the Parcel from theconsignor.
(Liability and Burden of Proof)
Article 26.
Yamato shall be liable to compensate for damage resulting from loss of or damage to a Parcel, the cause of lossof or damage to the Parcel, or a delay in delivery of the Parcel during the period from receipt to delivery of suchParcel; provided, however, that this shall not apply when Yamato proves that it or its employees or any otherpersons employed by it for the transportation service did not fail to take care in the receipt, transportation,
storage and delivery of the Parcel.
(Discharge from Liability)
Article 27.
Yamato shall not be liable to compensate for any damage caused by loss of or damage to a Parcel resulting fromany of the following causes:(1) a defect in or natural wear and tear of the Parcel;(2) ignition, explosion, rot, mold, decay, change in color, rust or any other similar event caused by the natureof the Parcel;(3) labor slowdown or strike, social unrest or any other incidents or theft;(4) fire caused by reasons beyond control;(5) an earthquake, tsunami, tidal surge, flood, storm, landslide, avalanche or any other natural disaster;(6) an unforeseeable extraordinary hazard to traffic conditions;(7) suspension of transportation, unsealing, confiscation, attachment or surrender to any third party pursuant
to laws or regulations or the exercise of public authority; or(8) an error in writing the information to be stated by the consignor on a waybill, or other willful misconduct
or negligence on the part of the consignor or the consignee.
(Special Provisions on Parcels Subject to Restriction on Acceptance, etc.)
Article 28.
1 Yamato shall not be liable to compensate for damage resulting from loss of or damage to a Parcel falling under
Article 9, items (6) and (7).
2

Yamato shall not be liable to compensate for damage resulting from loss of or damage to a Parcel falling under
Article 9, item (9), if Yamato has undertaken transportation without knowing the facts.

3With respect to Parcels requiring special attention during transportation, such as fragile, perishable or decaying
items, if the consignor fails to state such nature of the Parcel on the outer package label and Yamato is not awareof such fact, Yamato shall not assume any liability for damage resulting from any loss of or damage to the Parcel
arising from the failure to pay special attention during transportation.

(Special Grounds for Extinction of Liability)
Article 29.
1 Yamato’s liability for damage to a Parcel shall cease fourteen (14) days after the date of delivery of the Parcel tothe consignee, unless a notice is issued within that period.
2

The provision of the preceding paragraph shall not apply to any case where Yamato has delivered the Parcel
while knowing of the damage.

(Compensation for Damage)
Article 30.
1

As compensation for damage for loss of a Parcel, Yamato shall pay the value of the Parcel (which is the value atthe place of shipment; hereinafter the same shall apply) up to the amount of 3,000 yen.

2

Yamato shall compensate for damage to a Parcel on the basis of the value of the Parcel, according to the extent
of the damage, up to the amount of 3,000 yen.

(Statute of Limitations)
Article 31.
1 Yamato’s liability shall cease if no judicial claim is made within one (1) year from the date of completion of thedelivery of a Parcel (or in the case of total loss of the Parcel, the day on which the delivery of the Parcel was tobe completed).
2

The period set forth in the preceding paragraph may be extended by agreement only after the occurrence ofdamage to the Parcel due to loss, etc.

(Liability in Connecting Transportation or Consigned Forwarding)
Article 32.
Even in the case where Yamato transports Parcels in cooperation with any other facilities for transportation or by
utilizing any other motor truck transportation company or any other facilities for transportation, Yamato shallassume liability for transportation in accordance with these Terms and Conditions.
(Consignor’s Liability for Compensation)
Article 33.
The consignor shall be liable to compensate Yamato for damage incurred by Yamato due to the nature of or adefect in the Parcel; provided, however, that this shall not apply in the case where the consignor, without
negligence, had no knowledge of the defect in or nature of the Parcel, or where Yamato did have knowledge
thereof.

October 2023
Yamato Transport Co., Ltd.
2-16-10 Ginza, Chuo-ku, Tokyo