SELF-CONTAINED CUBERINSTRUCTION MANUAL

IM-21CNE
IM-30CNE
IM-45CNE
IM-45NE
IM-65NE
IM-100CNE
IM-100NE
IM-130NE
IM-240NE

IM-240NE

Telford 70 Stafford Park 7, Telford, Shropshire TF3 3BQ UK

L1E1EC113 (050818)

IMPORTANT SAFETY INFORMATION...........................................................................................................................................1
I. INSTALLATION INSTRUCTIONS...............................................................................................................................................3
1. CONSTRUCTION.................................................................................................................................................................3
2. ACCESSORIES....................................................................................................................................................................3
3. UNPACKING.........................................................................................................................................................................4
4. LOCATION............................................................................................................................................................................5
5. INSTALLATION.....................................................................................................................................................................5
6. ELECTRICAL CONNECTIONS.............................................................................................................................................6
7. WATER SUPPLY AND DRAIN CONNECTIONS..................................................................................................................6
II. OPERATING INSTRUCTIONS...................................................................................................................................................7
1. START UP.............................................................................................................................................................................7
2. PREPARING THE ICEMAKER FOR LONG STORAGE.......................................................................................................7
III. MAINTENANCE..........................................................................................................................................................................8
1. CLEANING............................................................................................................................................................................8
2. BEFORE CALLING FOR SERVICE......................................................................................................................................9
3. DISPOSAL..........................................................................................................................................................................10
4. WARRANTY........................................................................................................................................................................10
SPECIFICATIONS..........................................................................................................................................................................11

ENGLISH
IMPORTANT SAFETY INFORMATION
Throughout this manual, notices appear to bring your attention to situations which could result indeath, serious injury, or damage to the unit.
Indicates a hazardous situation which, if not avoided, could result in death or

WARNING serious injury.

Indicates a hazardous situation which, if not avoided, could result in minor ormoderate injury.
Indicates a hazardous situation which, if not avoided, could result in damage
NOTICEto the unit.
HYGIENE Indicates important precautions for hygiene and food safety.
IMPORTANT Indicates important information about the use and care of the unit.

CAUTION

IMPORTANTThis booklet is an integral and essential part of the product and should be kept and preservedby the user.
Please read carefully the guidelines and warnings contained herein as they are intended toprovide the installer/user with essential information for the proper installation and the continued
safe use and maintenance of the product.
Please preserve this booklet for any further consultation that may be necessary.

WARNING

This is a commercial icemaker, and should be destined only to be used for the purpose forwhich it has been expressly designed.
Any other use should be considered improper and therefore dangerous. The manufacturer
will not be held liable or responsible for any damage caused by improper, incorrect andunreasonable use.
The installation, and relocation if necessary, must be carried out by qualified personnel,
in accordance with current regulations, according to the manufacturer’s instructions.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstruction.

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ENGLISH
The use of any electrical appliance involves the observance of some fundamental rules. In
particular:* Instances of high humidity and moisture increase the risk of electrical short circuits andpotential electrical shocks. If in doubt, disconnect the icemaker.
* Do not damage the power cord or pull it in order to disconnect the icemaker from theelectrical supply network.
* If the supply cord is damaged, it must be replaced by a replacement cord available from
Hoshizaki Parts/Service Centres.
* Do not touch the electrical parts or operate the switches with damp hands.
* This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, it can however be usedby children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge providing they have been given
supervision or instruction concerning use of the appliance by a person responsible for theirsafety.
* Children shall not play with the appliance.
* Cleaning and user maintenance shall not be made by children without supervision.
* Do not attempt to modify the icemaker. Only qualified personnel may disassemble or repair
the appliance.

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ENGLISH
I. INSTALLATION INSTRUCTIONS
1. CONSTRUCTION
Top Panel

Top Panel

Front Panel(Upper)

Front Panel(Upper)

Front Panel(Lower)Power Cord

Storage Bin

Slope
HandleStorage Bin

Slope
HandleBin Door

Front Panel(Lower)LouverPower Cord

Bin Door
Air Filter
Louver

Air Filter[IM-45NE, 65NE, 100NE, 130NE][IM-21CNE, 30CNE}
Top Panel

Top PanelPower Cord

Front Panel(Upper)Slope
HandleStorage Bin

Front Panel(Lower)Power Cord

Slope

Bin Door

HandleAir Filter

Front Panel(Lower)Louver

Air Filter
Storage Bin
Bin Door
Louver[IM-45CNE][IM-100CNE]
Top Panel
Front Panel(Upper)

2. ACCESSORIES

CD
Scoop
Inlet Hose
Outlet Hose
1/2-3/4 Nipple
Leg
Connector Cover
3/4-3/4 Nipple
Power CordCD

IM-30CNE
IM-45CNE/NE
IM-65NE
IM-21CNE
IM-100CNE
IM-100NE
IM-130NE
IM-240NE
1
1
1
1
1
1
1
1
1
1
1
1
4
5
1
1
1
1
1
1
1

Scoop

Storage Bin

Slope
HandleBin Door

Front Panel(Lower)Condensing Unit
LouverPower Cord

Air Filter[IM-240NE]

Leg

Power Cord

Outlet Hose

Inlet Hose3

1/2-3/4
Nipple3/4-3/4
NippleConnector CoverENGLISH
3. UNPACKINGWARNING
Children should not be allowed in reach of the packaging elements (plastic bags and expanded polystyrene) as they arepotential sources of danger.

CAUTION
Do not lift or manoeuvre the carton by using the shipping bands.
When moving the unit by hand, hold the unit bottom.
Always wear protective gloves when carrying the unit.
When handling the carton or the unpacked unit, work in pairs to prevent injury.

NOTICE
Remove shipping carton, tape(s) and packing. If packing material is left in the icemaker, it will not work properly.
1) After removing the packaging, make sure that the icemaker is in good condition. If in doubt, please do not use the icemaker
but refer to professionally qualified personnel.
2) Remove the shipping tape holding the door and front panel.
3) Remove the protective plastic film from the exterior. If the icemaker is exposed to the sun or to heat, remove the film after theicemaker cools.
4) Remove the package of accessories. Check the contents according to “2. ACCESSORIES”.
5) Remove the shipping tape holding the bin control switch by opening the bin door and reaching in.
Bin Control
SwitchBin Control
SwitchBin Door

Bin Door[IM-21CNE, 30CNE]

Bin Control
SwitchBin Door[IM-240NE][IM-45NE, 65NE, 100NE, 130NE]

Bin Control
SwitchBin Control
SwitchBin Door[IM-100CNE]

Bin Door[IM-45CNE]

4ENGLISH
4. LOCATIONWARNING
This icemaker is not intended for outdoor use.
The icemaker should not be located next to ovens, grills or other high heat producing equipment.
This appliance is not suitable for installation in an area where a water jet could be used.

CAUTION
The location should provide a firm and level foundation for the icemaker.

NOTICEDo not place anything on top of the icemaker or in front of the louver.

IMPORTANTNormal operating ambient temperature should be within 1°C to 40°C. Water connection is cold water only. Operation of theicemaker, for extended periods, outside of these normal temperature ranges may affect production capacity.
Allow the clearance specified below for proper air circulation and ease of maintenance and/or service should they be required.
[IM-45NE/WNE, 65NE/WNE, 100CNE/NE/WNE, 130NE/WNE]
Top View

Side View

Rear

Top

15cm

15cm

Right

Left
15cm

ICEMAKER

Rear

Front

15cm

ICEMAKER 15cm

Front
[IM-240NE][IM-21CNE, 30CNE/CWNE, 45CNE, 240WNE]* No clearance required on sides

Side View

Top

Top

30cm

15cm

Rear

Front
ICEMAKER* No clearance required on sides

Side View

Rear

Front

30cm

ICEMAKER

15cm

In some high humidity environments, condensation may form inside the machine and drip onto the floor. Do not install where
the floor can be affected by water.

5. INSTALLATIONCAUTION
Incorrect installation can cause harm to people, animals or other items, for which the manufacturer cannot be held
responsible.
* Place the icemaker in the selected permanent site.
[Except IM-21CNE]* When attaching the adjustable legs (accessory), level the unit in both the left-to-rightand front-to-rear directions.

Adjustable Leg[IM-240NE/WNE]

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ENGLISH
6. ELECTRICAL CONNECTIONSWARNINGTHIS APPLIANCE MUST BE EARTHED
To prevent possible severe electrical shock to individuals or extensive damage to the unit, the icemaker must be connected
via the flexible supply cord supplied with the icemaker to an appropriate outlet socket installed in accordance with local codes
and regulations i.e. AS / NZS 3000.
Disconnect the main power supply before any maintenance, repairs or cleaning is undertaken.
* It is recommended that these appliances are connected to a separate 240VAC supply, protected by an appropriate circuit
breaker and Residual Current Device. Check the nameplate on the icemaker for the supply requirements.
* The main control box fuse is rated at 5A and should only be replaced by a qualified service engineer.
* The service of a licensed electrician may be required to ensure the installation is in accordance with the local codes andregulations.
* [IM-240NE]
In accordance with the requirement of the IEC standard, the maximum permissible system impedance (Zmax) at the interface
point of the power supply to be connected with this icemaker must be 0.23+j0.23 ohm. Determine in consultation with the
supply authority, if necessary, that the icemaker is connected only to a supply of 0.23+j0.23 ohm or less.
* The wires in the mains lead are coloured in accordance with the following code:			Green & Yellow = Earth			Blue = Neutral			
Brown = Live

7. WATER SUPPLY AND DRAIN CONNECTIONSWARNING
Connect to potable cold water supply only.
* The service of a licensed plumber may be required to ensure the installation is in accordance with the local codes andregulations.
[Connection to the water supply]* The connections to the mains water supply must be made in accordance with the Plumbing Code of Australia and inaccordance with AS / NZS 3500.1 and AS / NZS 3500.2. This appliance incorporates backflow protection complying with AS /NZS 3500.1. No further backflow protection is required for connection to the water supply.
* Icemaking water must be potable water. Where
scaling can be caused by water quality:- Installation of an external filter or softener isrecommended. Contact your local water treatment
professional or Hoshizaki service agent.
- Change to the “full drain flush” mode isrecommended. Contact your local Hoshizaki
service agent.
* Water supply pressure should be minimum 0.07
MPa (0.7 bar) and maximum 0.78 MPa (8 bar).
If the pressure exceeds 0.78 MPa (8 bar), use aproper pressure reducing valve. Do NOT throttle
back the supply tap.

Air-Cooled Model

Potable Water
Inlet G3/4

Water Supply Tap
Inlet Hose

Inlet Hose
Drain Outlet R3/4

IM-100CNE
Drain Outlet Rc3/4* Attach the angle end of the inlet hose to the G3/4”
water inlet fitting on the rear of the icemaker.

3/4-3/4 Nipple* Be sure to use the new inlet hose-sets supplied
Outlet Hosewith the appliance. Do not reuse any other inlet
hose-set.
Outlet Hose

* Ensure rubber tap washers are correctly positioned.
Hand tighten the inlet hose sufficiently to provide aleak free joint.

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ENGLISH[Connection to the drain][IM-100CNE]* By means of a suitable spanner or wrench, tighten the 3/4-3/4 nipple (accessory into the Rc3/4 fitting on the bottom of theicemaker as indicated. P.T.F.E. tape and/or a suitable sealing compound should be used to obtain a leak free joint.
[All Models]* Hand tighten grey flexible outlet hose (accessory) onto the R3/4 fitting on the rear of the icemaker as indicated, ensuring
rubber washer is correctly positioned to obtain a leak free joint. The hose can be cut to length as necessary to suit position of
main drain.
* Drain lines should not be installed directly to the sewer system. A vertical air gap of a minimum of 5
cm should be between the end of the drain hoses from the icemaker and the floor drain.

5cm air gap* To prevent a backflow into the storage bin, the outlet hose must be laid as shown.
GOOD

BAD

Downgrade

Upgrade

BAD

Floor
Drain

II. OPERATING INSTRUCTIONSCAUTION
Do not put your hands into the back of the storage bin or the ice
chute on top of the storage bin. Ice may drop off the icemaker,
a hard block of ice may suddenly break down, or the icemaking
mechanism may suddenly move, resulting in injury.

Ice Chute

Storage Bin

NOTICEAll parts are factory-adjusted. Improper adjustments may result in failure.
If the unit is turned off, wait for at least 3 minutes before restarting the icemaker to prevent damage to the compressor.

HYGIENE
This icemaker is designed to produce edible ice. To keep the icemaker hygienic:* Wash your hands before removing ice. Use the plastic scoop provided (accessory).
* The storage bin is for ice use only. Do not store anything else in the bin nor use other electrical appliances in the bin.
* Clean the storage bin before use (see “III. 1. CLEANING”).
* Keep the scoop clean. Clean it by using a neutral cleaner and rinse thoroughly.
* Close the door after removing ice to prevent entrance of dirt, dust or insects into the storage bin.

1. START UP
The installer will normally commission the icemaker to start the automatic icemaking process. To ensure continuous operation,
make sure that:* The water supply tap is on, and* The icemaker is connected to the power supply.

2. PREPARING THE ICEMAKER FOR LONG STORAGE
NOTICE
This icemaker will not work at subfreezing temperatures. To prevent damage to the water supply line, drain the icemaker when
air temperature is below zero.

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ENGLISH
HYGIENE
When shutting down the icemaker for two or more days, drain the icemaker to prevent contamination in the water circuit.
1) Unplug the icemaker or disconnect the power supply.
2) Close the water supply tap, and remove the inlet hose.
3) Remove all ice from the storage bin, and clean the bin.
4) Ask for draining of the icemaker by professional qualified personnel.

III. MAINTENANCE
1. CLEANINGWARNING
Before carrying out any cleaning or maintenance operations, unplug the icemaker from the electrical supply network.
This appliance must not be cleaned by use of a water jet.

CAUTION
When using a neutral cleaner or sodium hypochlorite, thoroughly read and understand the instructions provided to prevent
potential health problems.

NOTICE
Ask a trained service person to clean and sanitise the icemaker water system at least twice a year and to check and clean thecondenser at least once a year.
To prevent possible damage, do not clean the plastic parts with water above 40°C or in a dishwasher.

IMPORTANTFor spare parts information, contact your local Hoshizaki service agent.

[a] Machine and Bin Exterior
Wipe the exterior at least once per week with a clean, soft cloth. Use a damp cloth containing a neutral cleaner to wipe off
grease or dirt.

[b] Scoop and Storage Bin Handle Cleaning/Sanitisation (Daily)
1) Either mix 1 litre of water with 4 ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended
Hoshizaki sanitiser as directed.
2) Soak the scoop in the solution for more than 3 minutes. Rinse thoroughly, and shake to remove surplus liquid.
Note: Using a cloth to dry may re-contaminate.
3) Use a neutral cleaner to wash the storage bin handle. Rinse thoroughly.
4) Soak a clean cloth with the sanitising solution, and wipe the handle. Use fresh water and a clean cloth to rinse/dry.

[c] Storage Bin Interior Cleaning/Sanitisation (Weekly)1) Open the storage bin door, and remove all ice.
2) Wash the bin liner with a neutral non-abrasive cleaner. Rinse thoroughly.
3) Soak a clean cloth with the neutral cleaner, and wipe both sides of the slope and the door inner surface. Wipe off the cleaner
with a clean damp cloth.

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ENGLISH
4) Either mix 5 litres of water with 18 ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended
Hoshizaki sanitiser as directed.
5) Soak a clean sponge or cloth with the solution, and wipe the bin liner, bin door and slope.
6) The remaining solution can be used to sanitise utensils.
Note: Do not wipe dry or rinse after sanitising, but allow to air dry.

[d] Air Filter
Plastic mesh air filters remove dirt or dust from the air, and keep the condenser from getting clogged. If the filters get clogged,
the icemaker’s performance will be reduced. Remove and clean the air filter(s) at least twice per month:
1) Slide the air filter off the filter guide [IM-21CNE/30CNE] or the louver [IM-45CNE/45NE/65NE/100CNE/100NE/130NE/240NE].
2) Clean the air filter by using a vacuum cleaner. When severely clogged, use warm water and a neutral cleaner to wash the air
filter.
3) Rinse and dry the air filter thoroughly.

NOTICE
After cleaning, be sure to place the air filter back in position.

Air Filter
Air Filter

LouverFilter Guide
Air Filter* Figure shows IM-240NE

Slide in/out[IM-21CNE/30CNE][IM-45CNE/45NE/65NE/100NE/130NE/240NE]

Louver[IM-100CNE]

2. BEFORE CALLING FOR SERVICEWARNING
Do not damage the refrigerant circuit.

[a] Error Code Indication
If the error code “E” is indicated on the display, before calling for service, check the following.
Code

RemedyE1Freeze error. Unplug unit and plug it back in after 3 minutes. Clean air filter. Lower ambient temperature or ensure
adequate clearance around unit (see "I. 4. LOCATION"). If error persists, call for service.

E2

Defrost error. Unplug unit and plug it back in after 3 minutes. If error persists, call for service.

EE

Other error. Unplug unit and plug it back in after 3 minutes. Clean air filter. Check for water failure or closed watersupply tap. Lower ambient temperature or ensure adequate clearance around unit (see "I. 4. LOCATION"). If error
persists, call for service.

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ENGLISH[b] No Error Code Indication
If the icemaker does not work properly or does not work at all and no error code is indicated on the display, before calling forservice, check that:* The power is supplied to the unit.
* The water is turned on.
* The air filter is clean.
For further assistance or advice, contact your local Hoshizaki service agent.

3. DISPOSAL
Comply with local regulations regarding disposal of this appliance and its refrigerant gas. Before you scrap the appliance, takeoff the door to prevent children becoming trapped.
Correct disposal of this product:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To
prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly
to promote the sustainable reuse of material resources. To return your used device, use the return and collection
systems or contact the retailer where the product was purchased. They can take this product for environmental safe
recycling.

4. WARRANTY
Hoshizaki warrants to the original owner/user that all Hoshizaki branded products shall be free of defects in material and/or
workmanship for the duration of the “warranty period”. The warranty shall be effective for two years from the date of installation.
Hoshizaki’s liability under the terms of the warranty are limited and shall exclude routine servicing, cleaning, essential
maintenance and/or repairs occasioned by misuse and installations not in accordance with Hoshizaki guidelines.
Warranty repairs should be completed by an approved Hoshizaki dealer or service agency using genuine Hoshizaki components.
To obtain full details of your warranty and approved service agency, please contact your dealer/supplier, or the nearest Hoshizaki
Service office:Hoshizaki Lancer
TEL: +61 8 8268 1388
FAX: +61 8 8268 1978
info@hoshizaki.com.au
http://www.hoshizaki.com.au

To register your product for warranty with Hoshizaki,
visit http://www.hoshizaki.com.au/warranty-registrationor scan the QR code.

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ENGLISH
SPECIFICATIONS
Model
Type
Power Supply
Electric Consumption
Ice Production per 24h

IM-21CNE
Air-cooled, cube ice
1 phase 220 - 240V 50Hz
240W
20kg (5mm) / 22kg (15mm)(ambient 10°C, water 10°C)
Dimensions
398mm(W) x 451mm(D) x695mm(H)
Refrigerant
R134a, 0.11kg(GWP: 1430, CO2: 0.157t)
Insulation Foam Blowing Agent HFC-free
Weight
Net: 34kg (Gross: 38kg)
Ambient Temp
1 - 40°C
Water Supply Temp
5 - 35°C
Water Supply Pressure
0.07 - 0.78 MPa (0.7 - 8 bar)
Voltage Range
Rated voltage ± 6%IM-30CNE
Air-cooled, cube ice
1 phase 220 - 240V 50Hz
270W
23kg (5mm) / 28kg (15mm)(ambient 10°C, water 10°C)
398mm(W) x 451mm(D) x695mm(H)
R134a, 0.13kg(GWP: 1430, CO2: 0.186t)
HFC-free
Net: 34kg (Gross: 38kg)
1 - 40°C
5 - 35°C
0.07 - 0.78 MPa (0.7 - 8 bar)
Rated voltage ± 6%

IM-45CNE
Air-cooled, cube ice
1 phase 220 - 240V 50Hz
320W
36kg (5mm) / 44kg (15mm)(ambient 10°C, water 10°C)
633mm(W) x 511mm(D) x690mm(H)
R134a, 0.16kg(GWP: 1430, CO2: 0.229t)
HFC-free
Net: 48kg (Gross: 55kg)
1 - 40°C
5 - 35°C
0.07 - 0.78 MPa (0.7 - 8 bar)
Rated voltage ± 6%

Model
Type
Power Supply
Electric Consumption
Ice Production per 24h

IM-45NE
Air-cooled, cube ice
1 phase 220 - 240V 50Hz
330W
36kg (5mm) / 44kg (15mm)(ambient 10°C, water 10°C)
Dimensions
503mm(W) x 456mm(D) x840mm(H)
Refrigerant
R134a, 0.16kg(GWP: 1430, CO2: 0.229t)
Insulation Foam Blowing Agent HFC-free
Weight
Net: 46kg (Gross: 51kg)
Ambient Temp
1 - 40°C
Water Supply Temp
5 - 35°C
Water Supply Pressure
0.07 - 0.78 MPa (0.7 - 8 bar)
Voltage Range
Rated voltage ± 6%

IM-65NE
Air-cooled, cube ice
1 phase 220 - 240V 50Hz
400W
50kg (5mm) / 63kg (15mm)(ambient 10°C, water 10°C)
633mm(W) x 506mm(D) x840mm(H)
R134a, 0.20kg(GWP: 1430, CO2: 0.286t)
HFC-free
Net: 53kg (Gross: 60kg)
1 - 40°C
5 - 35°C
0.07 - 0.78 MPa (0.7 - 8 bar)
Rated voltage ± 6%

IM-100CNE
Air-cooled, cube ice
1 phase 220 - 240V 50Hz
630W
85kg (5mm) / 95kg (15mm)(ambient 10°C, water 10°C)
1004mm(W) x 600mm(D) x800mm(H)
R134a, 0.28kg(GWP: 1430, CO2: 0.400t)
HFC-free
Net: 77kg (Gross: 88kg)
1 - 40°C
5 - 35°C
0.07 - 0.78 MPa (0.7 - 8 bar)
Rated voltage ± 6%

Model
Type
Power Supply
Electric Consumption
Ice Production per 24h

IM-100NE
Air-cooled, cube ice
1 phase 220 - 240V 50Hz
630W
85kg (5mm) / 95kg (15mm)(ambient 10°C, water 10°C)

IM-130NE
Air-cooled, cube ice
1 phase 220 - 240V 50Hz
700W
100kg (5mm) / 130kg (15mm)(ambient 10°C, water 10°C)

IM-240NE
Air-cooled, cube ice
1 phase 220 - 240V 50Hz
1320W
230kg (5mm) / 240kg (15mm)(ambient 10°C, water 10°C)

704mm(W) x 506mm(D) x
1200mm(H)Refrigerant
R134a, 0.28kg(GWP: 1430, CO2: 0.400t)
Insulation Foam Blowing Agent HFC-free
Weight
Net: 76kg (Gross: 84kg)
Ambient Temp
1 - 40°C
Water Supply Temp
5 - 35°C
Water Supply Pressure
0.07 - 0.78 MPa (0.7 - 8 bar)
Voltage Range
Rated voltage ± 6%704mm(W) x 506mm(D) x
1200mm(H)
R404A, 0.38kg(GWP: 3920, CO2: 1.490t)
HFC-free
Net: 76kg (Gross: 84kg)
1 - 40°C
5 - 35°C
0.07 - 0.78 MPa (0.7 - 8 bar)
Rated voltage ± 6%704mm(W) x 665mm(D) x
1510mm(H)
R404A, 0.50kg(GWP: 3920, CO2: 1.960t)
HFC-free
Net: 111kg (Gross: 122kg)
1 - 40°C
5 - 35°C
0.07 - 0.78 MPa (0.7 - 8 bar)
Rated voltage ± 6%

Dimensions

Note: The above specifications are for the representative models.
This product includes a hermetically sealed refrigeration system that contains fluorinated greenhouse gases.

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