Orange Business Services places the environment at the heart of its
strategy with the Green Act program
Responding to climate change is one of the main commitments that Orange has made within its Engage
2025 strategic plan, with the objective to achieve Net Zero carbon by 2040.
At Orange Business Services, we take this commitment to heart by making our operations
environmentally sustainable, and offering our customers eco-responsible products and services, whileproviding innovative solutions for the planet.
This is why we have launched the Green Act. This cross-functional program aims to encourage all
stakeholders of Orange Business Services to embed environmental issues as a key priority into their dayto-day processes and business activities. This will accelerate the evolution of Orange Business Services as
an ICT reference for delivering a sustainable digital transformation both internally and for our customers.

Making digital work for ourplanet

Orange to achieve Net Zero
carbon by 2040

Our ambition at Orange Business Services is tosupport our B2B customers and partners intheir digital transformation, to co-innovate
and co-construct intelligent solutions that willlead to a more responsible economy andsociety while driving the green transition.

While digital technology is one of the solutions tocombat global warming and reduce the carbon
footprint of other sectors, we must also makeevery effort to reduce our own emissions andmake our operations greener. The Orange
Group has therefore committed to being Net
Zero by 2040, ten years ahead of thecommitments made by the telecom industry toalign with the Paris Agreement.

We are convinced that digital can be a key
enabler for the decarbonization andenvironmental transformation of ourcustomers.
In such context, we are here to: Help our customers develop a Green IT

approach and reduce their carbon footprint
while embracing eco-design and circular
economy principles for their solutions.
Facilitate and accelerate collective andcollaborative dynamics, by connecting
ecosystems.

To achieve this goal, we are implementing an
ambitious energy efficiency action plan,developing and using energy from renewablesources, deploying circular economy
principles and investing in carbon capture
solutions to reduce our residual emissions.

Our goals for 202530%
decrease in ourgreenhouse gas
emissions(compared to 2015)
Networks & IT
Limit increase
Networks&inITelectricalconsumptionof ourinnetworks
Limit
the increase
the& IT infrastructureselectricalconsumption ofour networks & IT
infrastructures

Buildings
Reduce energy consumption
Buildings

Reduce energy consumption

Fleet of vehicules
Fleet
Reduceof
andvehicles
electrify the fleetof our networkof mobile phones
andphones
IT purchasesof our cell
sales
sold will be collected
berefurbishedvolumewillcollected
andfor re-use or
recycled
per yerequipment
recycling

renewable energy
in our energy mix

MobilecollectMobile Collect
Renewable
RenewableenergyenergyShareofofelectricity
Shareelectricityfromrenewablefromsources
renewable
sources

Limit fuelthe
consumption
Reducefleet andelectrify
Limit fuel consumption(% of sales)+ Mobiles repair
Salesof refurbishedservice
mobilesCollection ofCPE Collectcustomer network(% CPE base)equipment

Refurbished
Mobile Devices

ITN
Equipment
Refurbished IT
equipment
andnetwork
CAPEX)
equipment

Introduce
eco-design
Integrate ecoapproach
designin P&Sin thedevelopment
developmentof
ourproducts
processand services(% of sales)

Engage our internal transformation
Green Operations
Mitigate the increase of Orange Business
Service’ energy consumption and therelated carbon footprint by transforming
the way we manage and operate ourinfrastructures through: Structuring and rolling out an energy
efficiency program, addressing our ITand network infrastructures andassessing our environmental impact.
 Increasing the use of renewableenergies to all our sites worldwide.
 Embedding energy efficiency andenvironmental criteria in oursourcing practices.
Ecodesign
Apply eco-design principles to our key
products and services, customer
software solutions as well as our IT andnetwork infrastructures, platforms andinternal IT solutions.

Circular economy
Generalize the principles of the circular
economy internally through: Refurbishing and extending theuse of IT and network equipment.
 Integrating circular economy
guidelines in our sourcing practices inparticular for hardware purchase.
 Embedding circular economy in
the design of our IT andnetwork infrastructures as wellas our products and services.
Employees, skills and engagement
Encourage and promote our employees’
engagement in the environment by: Creating new opportunities andpromoting employee initiatives.
 Engaging employees in environmental
challenges.
 Designing and deploying training paths
to provide our employees withprofessional skills and tools.

Help our customers and partners to reduce theirown environmental footprint
Solutions for Green
Promote sustainable solutions for theplanet as "Solutions for Green", byproviding our customers with:

Green Ecosystem
Co-construct an ecosystem with suppliers,
partners and customers that enables sharing
of innovation, best practices and new ideas
through collaboration.

 A comprehensive portfolio of digitalproducts and services such as smart
building, smart workplace, smart
mobility, monitoring of service usage
and resource management, etc.
allowing them to reduce theirenvironmental footprint.
 Consulting services in the field ofGreen IT including assessment of
the environmental impact ofdigital services.
 Opportunities to develop new
solutions through co-innovation.

Orange Business Services
The Orange entity dedicated tocompanies and organizations, isyour partner for digitaltransformation and network
expertise. At Orange Business
Services, with our 28,000
employees, we connect, protect
and innovate, all over the world,toachieve sustainable businessgrowth. Orange Business Services
is a network-native digital services
company.

Who to contact for
more information on
the Green Act
Operational sponsor:
Jérôme Goulard
email:
jerome.goulard@orange.com
Program director:
Marco Bastucci
email:
marco.bastucci@orange.com