24 March 2021
Keywords Studios PLC ("Keywords Studios", “Keywords”, the “Group”)
Full year results for the year to 31 December 2020
Strong performance, despite COVID-19 constraints
Keywords Studios, the international technical and creative services provider to the global video games
industry, today announces its full year results for the year to 31 December 2020.
Financial Overview:

2020

2019

% change

Group revenue
Organic Revenue growth1€373.5m+11.7%€326.5m+15.5%+14.4%

Adjusted EBITDA2
Adjusted EBITDA margin
EBITDA2€74.2m19.9%€66.8m

€57.6m17.6%€43.4m+28.8%

Adjusted profit before tax3
Profit before tax€55.0m€32.5m€40.9m
€17.4m+34.5%+86.8%

Adjusted earnings per share4
Earnings per share

60.93c30.32c48.78c15.23c+24.9%+99.1%

Total dividend per share

0.0p

0.58p

Adjusted cash conversion rate5

97.2%

80.2%

Net cash / (net debt)€102.9m(€17.9m)

Results for the year to 31 December 2020

+53.9%

Highlights:
Strong revenue growth, despite COVID-19 disruptions, with healthy market backdropOrganic Revenue up 11.7% despite operational and content flow constraints in some service lines,
particularly Testing, Audio and Localization
Keywordians worked hard to deliver on robust demand, whilst the video games industry enjoyedsignificant increases in players and gameplay during lockdowns
At the end of 2020, c. 6,900 Keywordians were working from home, representing a dramatic change
in our working environment

Increased profitability and cash generation driving strong balance sheet and liquidity

Adjusted EBITDA up 28.8% to €74.2m, with margin up 2.3% pts to 19.9% (2019: 17.6%)
Strong cash conversion with Adjusted Free Cash Flow6 of €53.4m (2019: €32.8m) and an Adjusted
Cash Conversion rate of 97.2% (2019: 80.2%)
Strong cash generation and €110m placing in May led to net cash of €102.9m (2019: €17.9m netdebt) and a €100m undrawn Revolving Credit Facility, despite €39.9m net cash spend on
acquisitions in the year

Delivered on our acquisition strategy following placing in May
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Seven highly complementary acquisitions announced in 2020, with total maximum consideration of
up to €97.2m:
 Maverick Media, g-Net and Indigo Pearl added significant scale to Marketing Services
 Coconut Lizard, High Voltage, and Heavy Iron brought three high quality studios into Game
Development
 Jinglebell enhanced our offering in AudioIn line with our strategy to strengthen Game Development and Marketing Services and become thesuppliers of choice for our global client base, whilst selectively acquiring in other service lines
Exited the year with Pro Forma Revenue7 of €409.2m (2019: €333.6m)
Recent post year end acquisition of an 85% share in Tantalus provides entry point into theAustralian Game Development market, for total maximum consideration of up to US$46.8m
Net cash and undrawn RCF provide significant resources for further selective acquisitions

Senior Management Update
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Sonia Sedler appointed as COO on 18 January 2021, to lead the organic business growth strategy
and the operational performance of the business, bringing deep experience in driving operational
excellence across an international footprint and delivering world class client services
On 15 March 2021 the Board announced that Andrew Day, CEO, would take a temporary leave ofabsence from the business for health reasons, with immediate effectDuring this period, Jon Hauck, CFO, and Sonia Sedler, COO, have been appointed as joint interim
CEOs, supported by the Group’s strong service line and regional management team. The Board willcontinue to determine the Group’s strategic direction
Andrew Day is expected to return to his position following a period of recovery and he will remain amember of the Board of Directors

Strong demand in 2021 and beyond, supported by new generation console launches

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Trading in Q1 has started well with the momentum in the second half continuing into 2021, despite
the ongoing COVID-19 related constraints
Stronger demand across our service lines following newly launched PlayStation 5 and Xbox X|S
Series consoles, alongside the ongoing development of new subscription based and streaming
platforms
Publishers expected to focus more on developing new content, to keep gamers engaged following
increases in both numbers of gamers and gameplay
With the continued strong trend towards outsourcing, Sonia Sedler brings significant experience inlarge, global outsourced professional services
Well-funded to deliver on our value accretive acquisition strategy and continue to actively engage
with selected targets from a healthy pipeline of opportunities
The Board intends to resume its progressive dividend policy in 2021

Jon Hauck, Joint Interim CEO of Keywords Studios commented:“The Group achieved a strong performance in a year that was heavily impacted by the global pandemic and,on behalf of the Board, we are prouder than ever of the dedication of all our talented Keywordians throughthis challenging year. We reacted with agility to fundamental changes to our ways of working, whilst
continuing to deliver the excellent service that our clients have come to expect.
“The Group’s strong position in the buoyant video games market, our increasingly sought after 9,000 people
strong resource base, a robust business model that has proven capable of continued growth in the face ofthe pandemic, together with our financial strength, places us well for further growth and long-term success.

“As we enter 2021, we are very confident in the Group’s opportunity for growth due to the continued trend
towards outsourcing and an increased focus on content creation in a growing video games market. This
combined with our ability to increase our market share and to selectively acquire high quality businesses willallow us to further cement our position as the ‘go to’ provider of technical and creative services to a global
client base.”
A presentation of the full year results will be made to analysts at 9.30am this morning and the live webcast
can be accessed via this link: http://bit.ly/KWS_FY20_results. To register for dial in access, or for any
enquiries, please contact Charles Hirst or Isabella Grace at MHP Communications on +44 7595 461 231 /+44 7860 821978 or email keywords@mhpc.com.
For further information, please contact:
Keywords Studios (www.keywordsstudios.com)
Jon Hauck, Joint Interim Chief Executive Officer
Sonia Sedler, Joint Interim Chief Executive Officer
Joseph Quinn, Investor Relations+353 190 22 730

Numis (Financial Adviser, Nominated Adviser and Corporate
Broker)Stuart Skinner/Kevin Cruickshank/Will Baunton

020 7260 1000

MHP Communications (Financial PR)
Katie Hunt/James Midmer/Charles Hirst

020 3128 8100
keywords@mhpc.com

About Keywords Studios ( www.keywordsstudios.com )Keywords Studios is an international technical services provider to the global video games industry.
Established in 1998, and now with over 65 facilities in 22 countries strategically located in Asia, Australia, theAmericas and Europe, it provides integrated art creation, marketing services, software engineering, testing,
localization, audio and customer care services across more than 50 languages and 16 games platforms to ablue-chip client base of over 950 clients across the globe.
Keywords Studios has a strong market position, providing services to 23 of the top 25 most prominent games
companies, including Activision Blizzard, Bandai Namco, Bethesda, Electronic Arts, Konami, Microsoft, Riot
Games, Square Enix, Supercell, TakeTwo, Epic Games and Ubisoft. Recent titles worked on include Call of
Duty: Modern Warfare, Anthem, Star Wars Jedi: Fallen Order, Assassin's Creed Odyssey, Valorant, Leagueof Legends, Fortnite, Clash Royale and Doom Eternal. Keywords Studios is listed on AIM, the London Stock
Exchange regulated market (KWS.L).
The Group reports a number of alternative performance measures (APMs) to present the financial performance of thebusiness which are not GAAP measures as defined by International Financial Reporting Standards (IFRS). The
Directors believe these measures provide valuable additional information for the users of the financial information tounderstand the underlying trading performance of the business. In particular, adjusted profit measures are used toprovide the users of the accounts a clear understanding of the underlying profitability of the business over time. For fulldefinitions and explanations of these measures and a reconciliation to the most directly referenceable IFRS line item,
please refer to the APMs section at end of the statement.
12

3

Organic Revenue at constant exchange rates is calculated by adjusting the prior year revenues, adding pre-acquisition
revenues for the corresponding period of ownership, and applying the prior year foreign exchange rates to both years.
EBITDA comprises Operating profit as reported in the Consolidated statement of comprehensive income, adjusted foramortisation and impairment of intangible assets, depreciation, and deducting bank charges. Adjusted EBITDA comprises
EBITDA, adjusted for share option expense, costs of acquisition and integration and non-controlling interest. In order topresent the measure consistently year-on-year, the impact of COVID-19 government subsidies claimed and investment
income are also excluded.
Adjusted profit before tax comprises Profit before taxation as reported in the Consolidated statement of comprehensive
income, adjusted for share option expense, costs of acquisition and integration, amortisation and impairment of intangible
assets, non-controlling interest, foreign exchange gains and losses, and unwinding of discounted liabilities. In order topresent the measure consistently year-on-year, the impact of COVID-19 government subsidies claimed and investment
income are also excluded.

4

5
6

7

Adjusted earnings per share comprises the adjusted profit after tax divided by the non-diluted weighted average number ofshares as reported. The adjusted profit after tax comprises the adjusted profit before tax, less the tax expense as reported in
the Consolidated statement of comprehensive income, adjusted for the tax impact of the adjusting items in arriving at
adjusted profit before tax.
Adjusted cash conversion rate is the adjusted free cash flow as a percentage of the adjusted profit before tax.
Adjusted free cash flow is a measure of cash flow adjusting for capital expenditure that is supporting growth in future periods(as measured by capital expenditure in excess of maintenance capital expenditure). In order to present the measureconsistently year-on-year, the impact of COVID-19 government subsidies claimed is also excluded.
Pro Forma Revenue is calculated by adding pre-acquisition revenues of current year acquisitions to the current year revenue
numbers, to illustrate the size of the Group had the acquisitions been included for a full financial year.

Chairman's Statement 2020
This time last year no one predicted the difficult conditions brought about by the pandemic. Yet, many of thestrengths of Keywords' business model have shone through, as it moved quickly to remote working, putting
the wellbeing of our people first, and delivering the projects entrusted to us.
The flexibility shown by management and staff alike in adapting to new business practices, the continued
strong demand for our services and the discipline shown over managing our cost base, enabled underlying
revenues, margin and profit growth. This was despite organic growth having been held back by the COVID19 production constraints that faced the Group.
Early in the crisis, the Board recognised the potential that this crisis gave us for enhanced expansion.
Accordingly, €110m was raised in an equity placing, well supported by shareholders, to provide the Company
with flexibility to capitalise on the strong pipeline and a unique opportunity in the market.
This support was vindicated both by the Group’s performance in the year and by the eight acquisitions since
the placing, which further strengthen our Game Development, Marketing and Audio services in line with ourstrategy. In other ways, the teams in Keywords very much "stood up to the plate", as shown in the annual
employee survey. The results showed a welcome appreciation of the efforts made to improve communication,
staff recognition and engagement. This remains a focus, as does our Responsible Business agenda more
broadly.
We were fortunate to have held our annual Strategy Conference in London in February 2020 before thepandemic really took hold. Thereafter the Board has not been able to make its customary visits to overseas
locations and so much reliance has been placed on technologies such as Zoom and Teams to facilitate virtualface-to-face contact. It is our fervent hope that we shall be allowed to meet our colleagues in person before
long and we look forward to the enhanced camaraderie and informal intellectual stimulation that this brings.
The video games industry has benefited from an expanded gaming population as more people have spent
more of their leisure time on gaming. For our part, we continue to build scale in our existing activities and to
identify new facets of video games service infrastructure that we can assist our clients with, supporting ourcontinued expansion within video games. In addition, we continue to examine opportunities in adjacentsectors and our work in the broader media and entertainment sector with Netflix, Amazon, Apple TV+ andothers has increased accordingly. We will continue to review opportunities that supplement our growth invideo games to ensure we take advantage of the increasing convergence of content and leverage ourmastery of the most interactive of all mediums, video games.
Every year I look back and think "we have done pretty well, but it could have been better". It is thisdetermination for continuous improvement that helps underpin the Keywords' culture which views each year
as a stepping stone to the next.
The appointment, in January, of a top class Chief Operating Officer, Sonia Sedler, with relevant experiencein global outsourced professional services, is another important step in the quest to continually improve theGroup’s operational excellence. With around 9,000 employees in 22 different countries Keywords is
becoming a sizeable enterprise and the internal operational infrastructure needs to be fit for purpose. I am
delighted to welcome Sonia who in the short period since her appointment in mid-January has already started
to make an appreciable difference.
On 15 March 2021, we announced that we have agreed for Andrew Day, CEO, to take a temporary leave ofabsence from the business for health reasons, with immediate effect. During the interim period, Jon Hauck,
who has become a key member of the senior team driving the Group’s strategic development since he joinedin 2019 as CFO, and Sonia Sedler have been appointed as joint interim CEOs by the Board, ably supportedby the Group’s strong service line and regional management teams. Whilst Andrew has been a driving force
in building Keywords, a key part of his role has been the development of an exceptional leadership team who
we are confident are well equipped to continue to both drive the Company's strategy forward and manage

the Group’s operational performance. Andrew is expected to return to his position following a period ofrecovery and he will remain a member of the Board of Directors.
As mentioned earlier, our management and staff have both performed admirably during an unprecedented
year and the financial results are a testimony to the commitment of everyone involved, all of whom deservea round of applause. Interestingly some of the new ways of working have also identified opportunities toimprove the way we do things for the benefit of both ourselves and our clients.
Having previously suspended our dividend programme, we continue to expect to resume our progressive
dividend policy in the 2021 financial year.
On behalf of the Board, we are extremely appreciative of the efforts across the business in the past year.
This dedication, combined with our strong market position and scale, leaves Keywords well placed in abuoyant video games market which is driving increased demand for content creation and a structural trend
towards outsourcing. With a strong balance sheet and an excellent leadership team in place, we look forward
to the coming year with confidence as we continue to actively review a healthy pipeline of acquisition
opportunities and cement our status as the ‘go to’ global video games services platform.
Ross Graham
Chairman

CEO Review
Strong performance, despite COVID-19 constraints
Keywords delivered a strong performance in FY2020, with revenues up by 14.4% to €373.5m, or by 11.7% on
an organic constant currency basis. This performance reflected our team’s hard work to deliver on the continued
robust demand for our services, despite significant COVID-19 related production constraints which delayed theflow of some content in certain service lines. We are prouder than ever of the dedication of all our talented
Keywordians through this challenging year, as we reacted with agility to fundamental changes to our ways ofworking, whilst continuing to deliver the excellent service which our clients have come to expect.
The Group‘s global footprint meant that we first experienced disruption from the COVID-19 pandemic in China
from January, before experiencing a broader shutdown of the majority of its studios across the Group fromMarch. Having learnt from our experience early on in China, we were able to quickly move the vast majority ofour business to a remote working model. However, this was more of a challenge in our Testing and Audiobusinesses which had previously required work to be performed in secure or physical studios. During thisperiod, the Group received €9.2m of COVID-19 related subsidies, largely in the Americas, which supported
the continued employment of staff despite the interruption to the flow of work. The Group has since been able
to facilitate and agree alternative solutions with our clients, allowing us to provide remote testing services in awork from home model and undertake some audio recordings virtually. This enabled us to stabilise trading at
the end of the first half of the year and deliver 15.0% Organic Revenue growth in the second half of the year
(H1: 8.0%), despite some ongoing operational constraints. Having exited 2020 with the majority of ourbusiness still working remotely, these workarounds are proving highly effective and will enable us to support
customers for as long as remote working is needed.
Demand remained robust throughout the year and the video games industry has enjoyed significant increases
in both player acquisition and gameplay during lockdowns. However, our business relies on the production ofcontent and both we, and publishers, have been held back by operational constraints which have limited theflow of new content, as set out in more detail in our service line reviews. We do expect that, with the benefit ofincreased players and funds following recent demand, the current year will see publishers focus more on
developing new content to keep gamers engaged.
Game Development continued its strong performance with Organic Revenues growing by 17.1% which,combined with recent acquisitions, positions it as a market leader of some scale with Pro Forma Revenues of€98m at the end of 2020 (before the inclusion of Heavy Iron and Tantalus Media that completed in January andMarch 2021, respectively). This excellent performance was delivered despite strong comparatives as we moved
into the second half and the obvious challenges of recruiting and managing complex projects in a work fromhome model. Game Development received significant further investment during the year as we continue tobuild this business to scale across the major geographic territories. We were pleased, therefore, to be able towelcome to the Group through acquisition, Coconut Lizard (Newcastle, UK), High Voltage (Chicago and New
Orleans, USA), Heavy Iron (Los Angeles, USA) and our recent acquisition Tantalus that gives us our first market
entry into the Australian game development market. We enter 2021 with Game Development being our largest
service line and, with a healthy acquisitions pipeline, we hope to see further development of this service line
through the year.
Our Art Creation & Marketing service line also performed well in the period, despite some significant early
COVID-19 impact particularly affecting our businesses in China and India. Our Marketing Services businesses
have continued to benefit from ongoing investment in acquisitions and we were delighted to welcome Maverick
Media in London, UK, g-Net (Los Angeles, USA) and Indigo Pearl (London, UK) into this group during the year.
As a result, Marketing Services has now achieved sufficient scale, with Pro Forma Revenues of c. €35m andover 190 people employed globally across 8 studios, and we intend to report on it as a separate service linefrom the first half of 2021.
As expected, our Player Support business returned to growth during the year benefitting from new businesswins and some increase in demand from certain of its existing contracts as they benefited from increased gameplaying activity since lockdown commenced.
Whilst demand was strong for most of our services, COVID-19 related operational and market disruption wasparticularly apparent in our Localization service line, where the flow of content into the business was affected,
and in our Testing and Audio service lines, where the use of facilities was significantly curtailed. However, thestrong operational response to these challenges led to significantly higher Organic Revenue growth inFunctional Testing and Audio in H2, of 20.6% (H1: 10.7%) and 8.7% (H1: 0.5%) respectively, while our
Localization Testing business delivered growth of 5.9% and Localization returned to growth in H2. As a result,
we enter 2021 in a much better position and do not expect to be impacted in the same way, despite thecontinued COVID-19 related challenges ahead.
The Group’s Adjusted EBITDA increased by 28.8% to €74.2m, representing a 2.3% pts improvement in margin
to 19.9%. This was driven by some operational leverage despite the recruitment constraints experienced in
the year and continued good cost control, together with a reduction in certain costs due to COVID-19, suchas travel and marketing costs.
We are pleased that this profit performance has also resulted in strong cash generation, with €53.4m of
Adjusted Free Cash Flow representing a 97.2% Adjusted Cash Conversion rate in the period (2019: 80.2%),
albeit 2020 included some phasing benefits as a result of COVID-19. This demonstrates the strong cash
generating characteristics of the business in a challenging period which provides the Group with further
resources to fund its acquisition strategy.
We enter 2021 very confident in the Group’s opportunity for growth through a continued trend towards
outsourcing, an increased focus on content creation in a growing video games market, and in our ability toincrease our market share.
Delivering on our strategy
Structural trends to outsourcing driving organic growth
Keywords strategy is to become the ‘go to’ provider of technical and creative services to the video games
industry in a market where increased outsourcing has become a structural trend.
Through successful development both organically and through acquisitions, the Group increasingly stands
out as the leader in a market characterised by highly fragmented, local, single-service providers, despite thegrowing needs of the major video games publishers and developers who act globally.

These customers are increasingly turning to external development and support services as a way of managing
the demands of generating more sophisticated content whilst limiting their fixed costs, and so they require thequality, flexibility, and security of a full service provider of scale.
New consoles spearheading increased demands for content and support
Demand for video games has accelerated during the pandemic, with International Data Corporation (IDC)
estimating that global revenues grew by 20% in 2020. For 2021, this is being driven forward by the launch ofnext generation games consoles, which is expected to refresh the entire console based gaming sector after
a seven year run of the PS4 and Xbox One console generation. This is likely to result in an enlarged market
for video games content over the coming years and an associated demand for new content creation, which
in turn drives demand for Keywords services. Further development of new and existing video games
streaming platforms will also increase demand for content and its ongoing support in live operation.
Keywords provides services to the leading game developers and publishers across all platforms including
mobile, console, PC, streaming, and VR. The Group, therefore, benefits from the secular trends in gaming,with exposure to all the major gaming companies and all the leading platforms without the ‘hit or miss’ risk
often associated with an individual platform or franchise.
Highly successful M&A programme continuing
We remain determined not to allow COVID-19 to halt our highly successful M&A programme that has always
been an integral part of our strategy. Since our strongly supported €110m placing in May, we are pleased tohave been able to welcome eight high quality new companies to the Keywords family, further strengthening
the breadth and depth of the Group’s value-added services.
These brought three high quality studios into Game Development (High Voltage, Heavy Iron, Coconut Lizard),
added significant scale to Marketing Services (g-Net, Maverick Media, Indigo Pearl) and enhanced ouroffering in Audio (Jinglebell). This has been supplemented by the recent acquisition of Tantalus which gives
us our first entry point into the Australian Game Development market and provides us with a further platform
for both organic and acquisition led growth in the region.
These acquisitions have been in line with our stated strategy to focus on building out our Game Development
and Marketing service lines, as we seek to grow these services to become the suppliers of choice for our
global client base, whilst selectively acquiring in other service lines.
The total consideration for these acquisitions including performance related contingent deferredconsideration elements (including the acquisition of Heavy Iron that completed in January 2021 and more
recently Tantalus in March 2021) is up to a maximum of c. €137m. This is comprised of €66m in cash, €23m
through the issue of shares and €48m payable in a mixture of cash and shares subject to the businesses
meeting certain performance targets or other conditions over the first 24 months post completion. We
continue to actively review a healthy pipeline of further acquisition opportunities.
Embracing new ways of working
The senior management team at Keywords has long been used to working distanced from one another but,like many other businesses, COVID-19 has forced the same ways of working on the majority of Keywordiansaround the globe. In fact, by the end of the year, out of approximately 9,000 Keywordians, c.6,900 were
working from home representing a dramatic change in the working environment.
We continue to review how we can best utilise our physical studio footprint once we are through COVID-19
restrictions, and we are constantly consulting those who really matter, our Keywordians. In our recent annual
employee survey, 43% of people expressed a preference to continue to work from home, 10% would rather
return to office based working, with 47% preferring a combination of working from the office and from home.
We see the future as a hybrid of creating vibrant, engaging and safe studio space, and enabling people towork securely and constructively from home. There is clearly a role for physical studios for the Group,particularly to allow for the exchange of creative ideas, for training, and in our Testing and Audio service lines.
We have, therefore, continued to invest in new studios in Mexico City, New Delhi, Katowice and Singapore aswell as opening a sixth studio in China in order to support our growth today and into the future.
We also continue to work hard to engage with and recognise the efforts of our Keywordians and to support
their wellbeing, including communication to increase the awareness of Employee Assistance Programmes,with a number of new initiatives having been introduced during the year including guest speakers on mental
health, virtual yoga and dance lessons, Friday evening online events, and team quiz nights to name but afew.
Responsible Business
At Keywords we have always been committed to conducting our business responsibly and operating to thehighest standards of honesty, integrity and ethical conduct. We take our wider corporate responsibility
seriously and are conscious of the role that our business plays in our communities and the impact it has on
the environment. During 2020 we made good progress on our 6 priority areas of People, Diversity, Customer
Centricity & Innovation, Communities and the Environment, underlined by Corporate Governance andBusiness Ethics:
 Our Code of Conduct was refreshed and relaunched and is now available on our website in 12
languages
 We have established a Global Diversity & Inclusivity Counsel and introduced unconscious bias
training for individuals in hiring roles
 The Keywords Cares matching program was launched in which Keywords will match funds raised forgood causes by our teams around the world
 We put in place a US$500,000 hardship fund to support colleagues experiencing financial hardshipas a result of COVID-19
 For the first time we have quantified our greenhouse gas emissions focusing on scope 1 and 2
emissions
We have established a Responsible Business Board Committee and we look forward to reporting on the
progress in each of our priority areas going forward.
Service line review
With the exception of our Localization business, which was held back by scheduling delays further upstream,
all our services lines grew during 2020, despite the pandemic and the operational challenges it continues topresent.
The following table provides a summary of our revenues by service line, their growth rates on a reported basis
and Organic Revenue growth. We have also presented Pro Forma Revenue by service line, which includes theannualised revenue of all acquisitions made in the year, to provide a better overview of the size and balance ofthe business at the end of the year, together with the average number of operational staff in each service line,
excluding managerial and support staff.

Revenue% of 2020
Group revenue

2020
Revenue€m

2019
Revenue€mChange from
2019
%

2020
Organic Revenue
growth%2020
Pro Forma
Revenue€m2020 Average
number ofoperational staff byservice line

Art Creation &Marketing

15.3%

57.3

43.6

31.4%

17.9%

73.2

1,294

Game
Development

21.4%

80.0

66.3

20.7%

17.1%

98.0

1,036

Audio*

12.6%

47.2

41.9

12.6%

5.8%

48.6

230

Functional
Testing

21.0%

78.5

68.9

13.9%

16.1%

78.5

2,703

Localization*

12.2%

45.4

47.1

(3.6)%(4.0)%

45.8

375

Localization
Testing

6.3%

23.3

22.6

3.1%

4.4%

23.3

591

Player Support

11.2%

41.8

36.1

15.8%

17.5%

41.8

1,539

Total

100.0%

373.5

326.5

14.4%

11.7%

409.2

* The prior year comparative has been re-classified to reflect the current year presentation as the Directors consider this to be moremeaningful.

Art Creation & Marketing (15.3% of Group revenues for the year)
Our Art Creation service line creates graphical art assets for video games including concept art creation, 2D
and 3D art asset production and animation. Also included under Art Creation is Marketing services including
game trailers, marketing art and materials, PR and full brand campaign strategies which we are building throughacquisitions, and subsequent organic growth.
FY 2020 performance
Following some initial operational and commercial disruption from the very early stages of the COVID-19
pandemic, which forced the closure of studios in China and India particularly and some delays to early stage
marketing planning, Art Creation has seen strong demand across all of its businesses and has settled firmly
into new ways of working.
Art Creation & Marketing revenues grew by 31.4% to €57.3m (2019: €43.6m) with the benefit of full year
contributions from 2019 acquisitions, Sunny Side Up and Ichi, and from the acquisitions of Maverick Media, gNet and Indigo Pearl, made in August, November and December 2020 respectively. Organic Revenue, which
excludes the impact of currency movements and acquisitions, grew by 17.9% for Art Creation & Marketing witha marked acceleration in H2, where revenues grew by 28.3% organically, reflecting more settled operations,some catch up demand from H1 and strong underlying client demand.
During the year we added significant scale to our Marketing services line with the acquisition of three highquality businesses:


Maverick Media - one of the longest established video game creative agencies in Europe, based in
London. It has an impressive 25-year track record in TV commercials, live action projects, video game
trailers, key art and social media work for some of the world's leading games publishers, developers
and brands.

g-Net - a Los Angeles based, multi-award-winning studio providing creative and strategic marketing
services for leading games publishers and media and entertainment companies. The 85-strong
talented team bring significant scale and experience of working with some of the most iconic games
franchises to the Group’s Marketing Services line.

Indigo Pearl - a full service PR agency specialising in the video game sector, based in London. It
supports its clients across traditional PR, social media and influencer driven campaigns, andtechnology-enabled PR and marketing asset management solutions.

The market opportunity and outlook
Art Creation & Marketing services operate in large addressable markets which remain highly fragmented. Thisis particularly true of Marketing, given the range of services provided both internally and externally which range
from key art, trailer creation, advertising, PR, branding, campaign management, influencer marketing andmanagement through to marketing analytics and community management. Our broad geographical spreadenables us to transfer work between locations as needed, thereby offering greater business continuity thanmany of our competitors and positioning us well with our customers.
Through our ongoing organic efforts and further acquisitions, our aim is to establish our highly specialised video
games Marketing Services business as the partner of choice for games publishers and developers when looking
for global reach and deep expertise in a sector, which itself stands out due to the interactive nature of the
product and the strength of the gaming communities that form around the games.
For both Art and Marketing we are starting 2021 with better than normal revenue visibility partly due to somecarry forward from 2020 but perhaps also signalling a year of even stronger demand ahead.
As previously stated, we will be reporting separately on our Marketing service line at our first half 2021 results.
Game Development (21.4% of Group revenue for the year)
Our Game Development service line provides external development services to game developers andpublishers including full game development, co-development, porting and general software engineering
consultancy.
FY 2020 performance
Now our largest service line, Game Development increased revenues by 20.7% to €80.0m (2019: €66.3m).
This increase reflected a full contribution from Wizcorp, which was acquired in April 2019 and contributions from
Coconut Lizard and High Voltage acquired in June and December 2020 respectively. Game Development
transitioned smoothly to a work from home model from March onwards in response to COVID-19 related
lockdowns in the various cities in which we operate. Whilst we continue to work under restrictions in most of
the countries in which we operate, Game Development achieved a 17.1% increase in Organic Revenue (which
excludes the impact of currency movements and acquisitions), compared to FY 2019, despite strong
comparatives as we moved into the second half of the year. As with other parts of our Group, Game
Development was held back in 2020 due to the challenges of COVID-19, which affected our recruitment, training
and on-boarding activities as well as curtailing our usual trade show-centric, business development activities.
Nonetheless, we have started to benefit from our expansion in the latter part of 2019 and early in 2020 into
Leamington Spa in the UK, Singapore and Austin, Texas.
Despite the challenges of the global pandemic, demand for these services remains very strong and we arecontinuing to build our Game Development service line through organic expansion as well as throughacquisitions, where we maintain a focus on accessing pools of talent from which we can expand organically,as the industry continues to make greater use of external development services.
During the year we have announced three high quality businesses to grow and diversify our Game Development
offering:

Coconut Lizard - a well-regarded provider with particularly deep expertise in the video gamedevelopment environment, Unreal Engine. Based in Gateshead near Newcastle, UK, Coconut Lizard
draws from a regional talent pool that is well served by the local universities in the area.



Heavy Iron - a specialised game development business primarily focused on high end console andPC games, based in Los Angeles. The acquisition was announced in September 2020 and closed in
January 2021.

High Voltage – an end to end full service AAA game developer with a 27 year track record of gamedevelopment across all platform types and genres of games, based in Chicago, Illinois and New
Orleans, Louisiana. High Voltage fits well geographically with our other North American studios, which
are based in Orlando, Austin, Los Angeles and Ottawa, enabling us to draw on a broader spread of
local talent.

In addition, we recently announce the acquisition of an 85% stake in Tantalus. Tantalus is a leading and prolificdeveloper of high quality, multi-platform titles based in Melbourne, Australia and provides us with access to a
new talent pool and offers an excellent entry point into the Australian market for further expansion in the region,
both organically and through a healthy pipeline of acquisition opportunities.
The market opportunity and outlook
Game Development is our largest addressable market. The market is growing strongly and has the lowest
proportion of services outsourced of all of the Group’s service lines. Characterised by ‘per project’engagements, rather than the ongoing service provision for many of our other service lines, Game Development
revenues can be impacted by the transitions from one project to another. As a result of COVID-19, we havewitnessed some delays in new projects flowing to our Game Development team, which may hold this service
line back from maintaining the previously very strong growth rates, particularly against strong comparatives,
albeit the underlying trend in this area of our business remains extremely positive with demand for its services
very strong.
As previously communicated, Game Development remains an area of particular focus in our M&A programme,
where we continue to assess companies that provide access to strong pools of talent to help support the fast
pace of organic growth.

Audio (12.6% of Group revenue for the year)
Our Audio service line provides multi language voice-over, original language voice recording, music, sounddesign, accessibility and related services to the Video Games and Film and TV industries.
FY 2020 performance
Audio revenues rose by 12.6% in the period to €47.2m (2019: €41.9m), with the benefit of full contributions fromthe 2019 acquisitions of Descriptive Video Works, TV+SYNCHRON, and Syllabes and just a few days ofcontribution from the December 2020 acquisition of Jinglebell in Milan, Italy. Jinglebell added a boutiquerecording studio that provides audio recording, music production and sound design for video games andadvertisements to a strong client base. Organic Revenue, which excludes the impact of currency movements
and acquisitions, increased by 5.8% compared to FY 2019.
Our Audio services business was held back throughout the year but particularly in the first half by the closureof their recording studios during the lockdowns in their respective cities. We were able to partially mitigate theeffects of these closures by introducing a remote recording solution. Whilst this is not our preferred method, it
has proved a very reliable alternative. H2 Organic Revenue growth improved to 8.7%, following the 0.5% growthachieved in H1.
The market opportunity and outlook
Whilst COVID-19 restrictions continue during 2021, our adoption of a reliable remote recording solution will
enable us to continue to deliver on our clients’ needs.
Beyond the near term, the audio services market remains highly fragmented in terms of service provision, withclients and voice actors favouring professional, high quality sound studios for optimal voice recording. This
represents an opportunity for us to grow our market share organically, as well as make acquisitions over time
as we did with the acquisition of Jinglebell at the end of the year.

Our music management services, sound design and sound effects businesses have continued to grow as did
our work in subtitling and dubbing of film and TV content where we serve clients such as Netflix, Amazon andother streaming providers.
Functional Testing (21.0% of Group revenue for the year)
Functional Testing is our second largest service line and provides quality assurance including the discovery
and documentation of game defects; testing to ensure games are compatible with the various hardware devices
and configurations they are played on; and testing to verify that games comply with console manufacturers’
specifications.
FY 2020 performance
Functional Testing revenues increased by 13.9% to €78.5m (2019: €68.9m). Organic Revenue, which excludes
the impact of currency movements and acquisitions, increased by 16.1%.
This represented a strong performance, given that this service line was considerably constrained at the
beginning of the lockdowns in H1, as we worked through our agreements with our clients to reflect the new
security protocols required in a remote working environment, rather than our norm of conducting these services
in our secure testing studios. During H2 and into 2021, we are continuing to operate this business with a remote
working structure, focusing our limited use of our secure facilities for recruitment, training and a limited amountof testing, where it is safe to do so.
The market opportunity and outlook
Despite the limited use of our facilities and some constraints on our ability to recruit and train staff, Functional
Testing scaled well into the seasonal peak months of September and October, delivering a strong 20.6%
Organic Revenue growth rate in H2, despite the strong comparatives of H2 2019.
We remain a leading player in this large and growing area of the market that is seeing an accelerating trend
towards outsourcing. Our scale, flexibility, geographical spread and proven robustness, even in the mostchallenging of circumstances, positions us well as games companies continue to increase the proportion offunctional testing that they outsource.
Localization (12.2% of Group revenue for the year)
Our Localization service line provides translation of in-game text, audio scripts, cultural and local adaptation,
packaging and marketing materials. We have also recently added neural machine translation technology anda global crowd sourcing translation platform, through the acquisition of Kantan in December 2019.
FY 2020 performance
Localization revenues were down by 3.6% to €45.4m (2019: €47.1m). Organic Revenue, which excludes theimpact of currency movements and acquisitions, was down by 4.0%. This reflected some delays in the receipt
of content in H1, as production schedules further upstream were disrupted at some of our clients. However,
Localization returned to Organic Revenue growth in H2, which was up 0.3% on the comparative period in 2019.
The market opportunity and outlook
Having strengthened our sales efforts, we expect to build on the improvement seen in H2 2020 as we moveinto 2021.
The Localization market remains highly fragmented and characterized by most competitors being single
language providers without the scale to deliver simultaneous multi-jurisdictional localization projects for our
global video games customer base. In this context, we plan to build on our team’s leading market position
through an increasingly differentiated offering. This combines the market leading expertise we have built up in
localization over the past 20 years, with proprietary software tools, like XLoc, and the recently acquired Artificial

Intelligence (AI) and Machine Learning (ML) technology from Kantan, which enables us to manage a greater
volume of content for our clients.
Localization Testing (6.3% of Group revenue for the year)
Our Localization Testing service line identifies out of context translations, truncations, overlaps, spelling,grammar, age-rating and cultural issues and tests for console manufacturer compliance requirements in over
30 languages using native speakers.
FY 2020 performance
Localization Testing revenue increased by 3.1% to €23.3m (2019: €22.6m). On an Organic basis, which
excludes the impact of currency movements, Localization Testing was 4.4% higher compared to FY 2019.
Localization Testing experienced the same operational disruption and constraints seen in our Functional
Testing division during H1, compounded by some lack of availability of native language resources due to people
returning to be with their families in their home countries and the subsequent travel restrictions. However, as in
the case of Functional Testing, we have successfully transitioned the majority of people to remote working andare also now using our studios for priority activities, where it is safe to do so.
Localization Testing experienced good demand in the second half in relation to a number of AAA gamereleases, including some for the new Microsoft and Sony console releases. Whilst the pandemic continues topresent challenges for the recruitment and training of native language testers, our efforts to mitigate theseenabled higher Organic Revenue growth in H2 2020 of 5.9% compared to H2 2019.
The market opportunity and outlook
Having worked to mitigate the operational constraints experienced in 2020, we expect Localization Testing tobuild on the momentum seen in H2 during 2021.
In this service line, the Group’s scale, breadth of languages, multi-location operations and resourcing agility
enable it to offer a cost effective, flexible and high quality service which is difficult for smaller competitors to
replicate. Our market leadership positions us well for further growth as we continue to develop our operations
in Montreal, Dublin, Katowice, Milan, Singapore and Tokyo.

Player Support (11.2% of Group revenue for the year)
Our Player Support service line provides multi-lingual, cost effective and flexible customer care services
including managing communities of gamers across all forms of social media, within the games themselves andon the official game forums.
FY 2020 performance
Player Support increased revenue by 15.8% to €41.8m (2019: €36.1m) and Organic Revenue, which is on aconstant currency basis, by 17.5%.
Player Support returned to growth in H1, and successfully transitioned its teams around the world to remote
working arrangements enabling it to provide continuous support to its clients. Good demand throughout H2,with this service line being a more direct beneficiary of increased game play, combined with well-focussed
business development campaigns, helped Organic Revenues grow 29.7% in H2 compared to H2 2019.
The market opportunity and outlook
Player Support’s progress in the year, demonstrates the benefits of our strategy to differentiate it from the large
generalist call centre operators and immerse ourselves even further into gaming communities. This has been

achieved by extending our services to cover more ‘touch points’ of gamer engagement, and by developing oursystems and tools to enable us to manage increased volumes of transactions efficiently.
Our specialist video games “DNA”, extensive range of capabilities and fundamental understanding of what is
important to players, continues to position us well in terms of the quality of our service delivery compared tomore generalist providers, and we expect to make further progress in 2021 albeit at a more moderate growthrate.
Outlook
Trading in 2021 has started well despite the ongoing COVID-19 related constraints. The vast majority of ourbusiness continues to operate a remote working model that we have supported efficiently and robustly and,having put in place effective alternative remote solutions for our Audio and Testing service lines, the Group
is well placed to support its clients through further restrictions.
On an ongoing basis, we are adopting an approach tailored to a studio’s needs in each of the 65+ locations
in which we have our production operations. Each studio continually assesses the needs and desires of its
staff, local guidelines, and the requirements of our customers in determining how much, if any, of its
operations move back into studios. As such, we are retaining a very flexible approach to where and how wework in order to adapt to the evolving COVID-19 related challenges and keep Keywordians safe over themonths ahead.
The underlying drivers of growth across the video games market have been accentuated during the
pandemic. Publishers have experienced strong growth in both the number of players and the amount of gameplay, yet they have faced content production constraints through the pandemic. As such, we expect them toturn their focus in the near to medium term to increased development of new content to keep their expanded
player base engaged.
We are already experiencing strong demand across all our service lines, as we are starting to see the benefitof the newly launched PlayStation 5 and Xbox Series X|S consoles, alongside the ongoing development of
new subscription and streaming platforms.
We also continue to see strong evidence of the trend to outsourcing, in which context we are delighted tohave been joined on the Board by Sonia Sedler as Group COO, and subsequently as Joint Interim CEO.
Sonia brings significant operational and business development experience for large, global professional
services and BPO companies such as Accenture, Sutherland and Diebold Nixdorf to the Group. Her
appointment provides further breadth to the management team, as we drive the Group’s continued organic
and acquisition led growth in the years ahead.
Having acquired eight high quality businesses since our successful placing in May, deploying total capital of
up to c. €137m, the cash generative nature of the business means we remain well placed to continue to
execute on selective acquisition opportunities. We have a dedicated acquisition team who work with theService Line Directors and the Regional Managing Directors to identify high quality targets to help build out
our global service platform. We will continue to invest in scaling our Marketing Services and Game
Development businesses to the point where they are seen as the “go to” providers. We will also seek toacquire businesses in our service lines to add specific expertise, access to new talent pools or where doing
so leads to meaningful operational synergies.
We maintain an active interest in neighbouring markets such as film and television services where we areseeing an increased convergence towards game technology and where our mastery of AI game engines,
localization, audio, visual effects and art creation for the most complex and interactive form of content canbe readily deployed. Throughout 2020, we have made steady progress in developing our subtitling, dubbing,audio description and sound design services primarily for over the top (OTT) providers such as Netflix andAmazon, and we are pleased to see the increasing adoption of video game based production techniques asthese industries look for faster and more cost effective ways of generating content.

The Group’s strong position in the buoyant video games market, our increasingly sought after 9,000-people
strong resource base, a robust business model that has proven to be not just resilient in the face of thepandemic but capable of continued rapid growth, together with our financial strength place us well for further
growth and long-term success.
Jon Hauck
Joint Interim CEO
Financial and Operating Review
Resilient performance in a period of significant disruption
Revenue
Revenue for 2020 increased by 14.4% to €373.5m (2019: €326.5m). This growth was supplemented by thefull year impact of acquisitions in 2019 and the acquisitions made in 2020, but offset by the impact of currency
movements, particularly the weakening of the US dollar in the second half of the year, and certain service
lines having been held back by COVID-19 disruptions during the year.
Organic Revenue growth (which adjusts for the impact of currency movements and acquisitions) was up
11.7%. This was driven by a robust performance in most service lines, despite being held back in the firsthalf of the year due to the studio closures, particularly in our Testing and Audio businesses, and short termclient side disruption to content flowing into Localization. The business delivered a stronger performance inthe second half of the year with Organic Revenue growth of 15.0% (H1: 8.0%) driven by continued strong
demand for most of our services and with all businesses settling down into the new ways of working.
Gross margin
Gross margin in 2020 was €141.8m (2019: €120.2m) representing an increase of 17.9%. The gross margin
improved by 1.2% pts to 38.0% (2019: 36.8%) despite the margin improvement having been held back by
the revenue shortfalls from March onwards compared to pre-COVID-19 expectations, particularly in our
Testing, Audio and Localization service lines.
Operating costs
Adjusted operating costs increased by 7.9% to €67.6m (2019: €62.6m), reflecting a larger Group, but reduced
to 18.1% of revenue versus 19.2% in 2019. This was driven by operational leverage and good cost control,
together with a reduction in certain costs due to COVID-19, such as travel and marketing costs.
EBITDA
Adjusted EBITDA increased 28.8% to €74.2m compared with €57.6m for 2019 resulting in an improvementin Adjusted EBITDA margin of 2.3% pts to 19.9% (2019: 17.6%). As noted above, the margin partly benefited
from a reduction in certain costs during COVID-19, albeit it was held back by the revenue shortfalls fromMarch onwards versus previously anticipated levels.
Net finance costs
Net finance costs increased by €4.4m to €8.6m (2019: €4.2m) largely driven by a €4.4m increase in the net
foreign exchange loss which is described in more detail below. Underlying interest costs on bank debt
(excluding IFRS 16 interest, deferred consideration discount unwind, bank charges and foreign exchange)
increased by €0.1m to €1.0m (2019: €0.9m). This reflected the repayment of drawings on the RCF following
the successful €110m placing in May, since when we have maintained a strong net cash position despite theGroup’s acquisition spend.
Alternative performance measures (APMs)
The Group reports a number of APMs to present the financial performance of the business which are not
GAAP measures as defined by IFRS. The Directors believe these measures provide valuable additional
information for the users of the financial information to understand the underlying trading performance of thebusiness. In particular, adjusted profit measures are used to provide the users of the accounts a clear

understanding of the underlying profitability of the business over time. A breakdown of the adjusting factors
is provided in the table below:

Share option expense
Acquisition and integration costs
Amortisation and impairment of intangible assets
COVID-19 government subsidies claimed
Investment income
Foreign exchange and other items

2020
€m
15.4
2.6
8.8
(9.2)
(1.4)
6.3
22.5

2019
€m
9.8
4.3
7.3
2.1
23.5

2.3m of options were granted under the Share Option Scheme and Long Term Incentive Plan in H1 2020.
This, together with grants from previous years, has resulted in a non-cash share option expense of €15.4m
in 2020 (2019: €9.8m). The increase is largely due to an increase in the fair value charge for the more recent
grants compared to previous years reflecting the increase in the share price.
One-off costs associated with the acquisition and integration of businesses amounted to €2.6m (2019:€4.3m).
The amortisation and impairment charge of €8.8m (2019: €7.3m) includes a €2.1m non-cash charge relating
to an impairment of intangible assets in certain pre-revenue businesses. These businesses have potentially
exciting prospects but their speed to market has been hampered by COVID-19.
During the year the Group benefited from €9.2m of COVID-19 related government subsidies, largely in theAmericas aimed at supporting employment during the COVID-19 crisis. In addition, the Group made a €1.4m
gain on the disposal of an investment in Hutch Games that was acquired with the acquisition of Liquid
Development in 2015. Due to the one off nature of both items the income was excluded in arriving at theadjusted profit measures in order to assist with the understanding of the underlying trading performance.
Foreign exchange and other items amounted to a net charge of €6.3m (2019: €2.1m). Keywords does nothedge foreign currency exposures. The effect on the Group's results of movements in exchange rates andthe foreign exchange gains and losses incurred during the year mainly relate to the effect of translating net
current assets held in foreign currencies. This resulted in a net foreign exchange loss of €6.1m, recorded
within financing cost (2019: €1.7m loss).
A more detailed explanation of the measures used together with a reconciliation to the corresponding GAAP
measures is provided in the APMs section at the end of the statement.
Profit before taxation
Profit before tax increased by €15.1m (+87.1% year on year) to €32.5m (2019: €17.4m). Adjusted Profit Before
Tax, which adjusts for the items described in the APMs section above increased by €14.1m (+34.5% year onyear) to €55.0m compared with €40.9m in 2019. This represents an improvement in Adjusted profit before tax
margin of 2.2% pts to 14.7% (2019: 12.5%) and is in line with our historical margin delivery of between 14-15%.
Taxation
The tax charge increased by €3.5m to €11.0m (2019: €7.5m) largely reflecting the increase in the profit before
tax of the business. After adjusting for the items noted in the APMs section above and the tax impact arisingon the bridging items, the Adjusted Effective Tax Rate for 2020 was 21.5% (H1 2020: 21.5%) compared withthe rate of 22.4% in 2019. This improvement was partly driven by the non-repeat of a legacy pre-acquisition
tax charge of €0.5m incurred in the prior year.
Earnings per share

Basic earnings per share increased by 99.1% to 30.32c (2019: 15.23c) reflecting the increase in the statutory
profit after tax of 116.6%, partially offset by an 8.8% increase in the weighted average number of sharesfollowing the 10.5% equity placing in May of 2020. Fully diluted earnings per share, reflecting the impact ofunvested share options, increased by 94.9% to 28.71c (2019: 14.73c)
Adjusted earnings per share which adjusts for the items noted in the APMs section and the tax impact arisingon the bridging items above was 60.93c representing an increase of 24.9% (2019: 48.78c).

Cash flow and net debt

Cash flow statement
Adjusted EBITDA
MMTC and VGTR
Working capital and other items
Capex - property, plant and equipment (PPE)
Capex - intangible assets
Payments of principal on lease liabilities
COVID-19 employment support subsidies

2020
€m
74.2
0.6
(2.2)
(13.9)
(0.3)
(8.2)
9.2

2019
€m
57.6
(5.9)
(1.7)
(13.1)
(0.4)
(7.4)
-

Change
€m
16.6
6.5
(0.5)
(0.8)
0.1
(0.8)
9.2

Operating cash flows
Net Interest paid

59.4
(1.6)

29.1
(2.1)

30.3
0.5

Free cash flow before tax
Tax

57.8
(4.5)

27.0
(13.3)

30.8
8.8

Free cash flow
M&A - acquisition spend
M&A - acquisition and integration costs
Investment income
Dividends paid
Shares issued for cash
Underlying increase / (decrease) in net cash /(debt)FX and other items

53.3(39.9)
(2.3)
1.4
111.7

13.7
(27.8)
(3.8)
(1.2)
0.8

39.6
(12.1)
1.5
1.4
1.2
110.9

124.3
(3.4)

(18.3)
0.8

142.5
(4.2)

Increase in net cash / (debt)
Opening net cash / (debt)

120.8(17.9)(17.5)
(0.4)

138.3

Closing net cash / (debt)

102.9(17.9)The Group generated Adjusted EBITDA of €74.2m in 2020, an increase of €16.6m from €57.6m in 2019.
There was a €0.6m inflow in respect of the amounts due for Multi-Media Tax Credits (MMTC) that are earnedin the year of production, and are collected a year in arrears, and Video Games Tax Relief (VGTR). This
includes ~€2.5m of accelerated receipts as a result of COVID-19 that would otherwise have been received
in 2021. Other working capital outflows of €2.2m were broadly in line with the prior year with trade receivabledays improving by 2 days to 42 days (2019: 44 days).
Investment in property, plant and equipment amounted to €13.9m (2019: €13.1m) reflecting a 22.3% increasein the level of equipment expenditure driven by the increased revenues of the business and the working fromhome arrangements that required some additional investment in equipment, partially offset by a reduction in
the level of expansionary capex relative to the prior year. Property lease payments of principal of €8.2m were
10.8% higher than the prior year (2019: €7.4m) reflecting the increased size of the business.
COVID-19 government employment retention subsidies amounted to €9.2m, resulting in operating cash flowsof €59.4m (2019: €29.1m), an increase of €30.3m on 2019.

Interest payments were €1.6m, a decrease of €0.5m on 2019 as a result of the repayment of drawings on the
RCF following the placing in May. Tax payments amounted to €4.5m (2019: €13.3m) a reduction of €8.8m
on 2019. 2019 included tax payments of approximately €5m relating to previous years and the Group has
benefitted from other timing differences resulting in less payments in the year in respect of the 2020 tax
payable.
This resulted in Free Cash Flow of €53.3m (2019: €13.7m), an increase of €39.6m on 2019. Adjusted Free
Cash Flow, which adjusts for capital expenditure that is supporting growth in future periods and the COVID19 government employment retention subsidies, was €53.4m in 2020, an increase of €20.6m (+62.8%) on
the levels delivered in 2019. This resulted in an Adjusted Cash Conversion rate of 97.2% (2019: 80.2%) albeit
as noted above 2020 benefited from some timing differences as a result of COVID-19.
Cash spent on acquisitions totalled €42.2m of which €39.9m was in respect of the cash component of bothcurrent and prior year acquisitions and €2.3m was in relation to acquisition and integration costs. In addition,
the Group received €1.4m from the disposal of an investment in Hutch Games that was brought into theGroup via an acquisition in 2015, as noted earlier. These items, together with the strong Free Cash Flowgeneration and the €110m received from the successful equity placing in May and foreign exchange
movements of €3.4m resulted in an increase in cash of €120.8m in 2020 (2019: increase in net debt: €17.5m)
and resulted in closing net cash of €102.9m (2019: net debt €17.9m).
Balance sheet and liquidity
The Group funds itself primarily through cash generation and a syndicated revolving credit facility (RCF) of€100m, with an accordion option to increase this up to €140m. The RCF matures in October 2022 with an
option to extend it for up to a further 2 years.
The majority of Group borrowings are subject to two financial covenants that are calculated in accordancewith the facility agreement:
Leverage: Maximum Total Net Borrowings to Adjusted EBITDA ratio of 3 times; andInterest cover: Minimum Adjusted Operating Profit to Net Finance Costs ratio of 4 times.
The Group entered the year with a strong balance sheet, with net debt (excluding IFRS 16 leases) of €17.9m
as at 31 December 2019 representing a net debt to Adjusted EBITDA ratio of 0.3x. In May, the Group placed
6,900,000 new ordinary shares representing c.10.5% of the Group's issued share capital, generating net
proceeds of approximately €110m. The placing has allowed the Group to continue to pursue its value
accretive acquisition strategy whilst maintaining a strong balance sheet.
The funds were used to repay drawings under the RCF and to support the value accretive M&A programme,with €40m of cash deployed in the year. At the end of 2020, the Group had net cash of €102.9m and undrawn
committed facilities of €100m.
Dividend
The Group has delivered a robust performance in the year and has demonstrated the resilience of the Group'sbusiness model, the benefit of its diversified services platform, and the continued strong demand for its
services. Our service lines have performed well given the operational and market disruption caused by
COVID-19, delivering revenue and profit growth along with continued cash generation. The Board intends toresume its progressive dividend policy in 2021.
Guidance for 2021
We have made a good start to the year with the Organic Revenue growth momentum in the second half of2020 flowing into 2021, offset by the full year impact of the weakening of the US dollar in the second half of2020 assuming rates remain at their current levels. In addition, 2021 revenue will benefit from the additional
contribution from the Tantalus acquisition announced in March.

Adjusted profit before tax margins are expected to be maintained following the improvements in 2020 andwithin the 14 – 15% historical range and the Adjusted Effective Tax rate is expected to be in line with the2020 rate of ~21%.
We are anticipating capex at a higher level to 2020 relative to revenue reflecting some expansionary capex
and investment in equipment to support the new console cycle and an overall Adjusted Cash Conversion
rate of ~80% representing a slight reduction on 2020 and reflecting the unwinding of some of the phasing
benefits in 2020 as a result of COVID-19.
With the exception of the incremental impact of the Tantalus acquisition announced recently all of theabove items are reflected in the current revenue and profit market consensus for 2021.
Jon Hauck
Chief Financial Officer

Consolidated statement of comprehensive income

Revenue from contracts with customers
Cost of sales
Gross profit
Investment income
Share option expense
Costs of acquisition and integration
Amortisation and impairment of intangible assets
COVID-19 government subsidies claimed
Total of items excluded from adjusted profit measures
Other administration expenses
Administrative expenses
Operating profit
Financing income
Financing cost
Profit before taxation
Taxation
Profit

Note
4
5
5
17
5
11
28

6
6
7

Other comprehensive income:Items that will not be reclassified subsequently to profit or loss
Actuarial gain / (loss) on defined benefit plans
Items that may be reclassified subsequently to profit or loss
Exchange gain / (loss) in net investment in foreign operations
Exchange gain / (loss) on translation of foreign operations
Total comprehensive income / (expense)

19

Profit / (loss) for the period attributable to:
Owners of the parent
Non-controlling interest

Total comprehensive income / (expense) attributable to:
Owners of the parent
Non-controlling interest

Earnings per share
Basic earnings per ordinary share
Diluted earnings per ordinary share88

The notes form an integral part of these consolidated financial statements.
On behalf of the Board

Sonia Sedler
Director
24 March 2021

Jon Hauck
Director

Years ended 31 December
2020
2019
€'000
€'000
373,538
326,463(231,766)(206,234)
141,772
120,229
1,437(15,350)(9,775)(2,650)(4,348)(8,808)(7,318)9,231(17,577)(21,441)(84,513)(77,246)(102,090)(98,687)
41,11921,54276(8,701)32,494(11,027)
21,46774(4,245)
17,371(7,462)
9,909

(421)

(167)

(4,909)(10,843)
5,294

1,267
5,960
16,96921,552(85)
21,467

10,022
(113)
9,909

5,379
(85)
5,294

17,082(113)
16,969€ cent30.32
28.71€ cent15.23
14.73

Consolidated statement of financial position
At 31 December
2020

Note

€'000

2019
Restated(note 16)
€'000

13
12
11
22

26,41927,807
240,810
14,649309,685

22,163
21,469196,769
5,060
245,461

Current assets
Trade receivables
Other receivables
Cash and cash equivalents

14
15

47,832
38,665103,070
189,567

43,24335,413
41,827
120,483

Current liabilities
Trade payables
Other payables
Loans and borrowings
Corporation tax liabilities
Lease liabilities

18
20

8,170
62,95873
12,568
7,361
91,13098,437

8,027
38,712
80
2,732
7,741
57,292
63,191

18
19
20
22
21

1,994
2,693
122
10,57521,50336,887371,235285
2,049
59,671
9,523
14,166
85,694
222,958

16
16
16
16

879
13,047
22,951
250,276(9,988)(1,997)31,79964,318371,285(50)
371,235

780
5,310
20,718132,712
5,764(1,997)
16,44943,187
222,92335
222,958

Non-current assets
Property, plant and equipment
Right of use assets
Intangible assets
Deferred tax assets

21

Net current assets/(liabilities)
Non-current liabilities
Other payables
Employee defined benefit plans
Loans and borrowings
Deferred tax liabilities
Lease liabilities
Net assets
EquityShare capital
Share capital - to be issued
Share premium
Merger reserve
Foreign exchange reserve
Shares held in Employee Benefit Trust ("EBT")
Share option reserve
Retained earnings
Non-controlling interest
Total equity

The notes form an integral part of these consolidated financial statements. The financial statements were approved and authorised for issue by the
Board on 24 March 2021.
On behalf of the Board

Sonia Sedler
Director
24 March 2021

Jon Hauck
DirectorConsolidated statement of changes in equity

Share
capitalSharecapital to beissuedSharepremium

Mergerreserve

Foreignexchangereserve

Sharesheld in
EBT

Share
optionreserve

Retainedearnings

Total
attributableto ownersof parent

Noncontrollinginterest

Total
equity

€'000

€'000

€'000

€'000

€'000

€'000

€'000

€'000

€'000

€'000

€'000

At 01 January 2019
Reclassification of Sharepremium within Reserves(note 16)
At 01 January 2019(restated)763

15,648102,225

35,996(1,463)(1,997)

6,674

34,529192,375-

192,375--(82,261)

82,261

-

-

-

-

-

-

-

763

15,64819,964

118,257(1,463)(1,997)

6,674

34,529192,375-

192,375

Profit / (loss) for the period
Other comprehensive
incomeTotal comprehensive
income for the period
Contributions by andcontributions to theowners:

-

-

-

-

-

-

-

10,022

10,022

(113)

9,909

-

-

-

-

7,227

-

-

(167)

7,060

-

7,060

-

-

7,227

-

-

9,855

17,082(113)

16,969

-

-

-

-

-

9,775

-

9,775

-

9,775

-

754

-

-

-

-

-

761

-

761

-

-

-

-

-

-

-

(1,197)(1,197)-(1,197)

10(10,338)-

14,455

-

-

-

-

4,127

-

4,127

-

-

-

-

-

-

-

-

-

148

148

17

(10,338)754

14,455

-

-

9,775

(1,197)

13,466

148

13,614780

5,310

20,718132,712

5,764(1,997)

16,44943,187

222,92335

222,958

-

-

-

-

-

-

-

21,552

21,552(85)

21,467----(15,752)

-

-

(421)

(16,173)-(16,173)

-

-

-

-

(15,752)--

21,131

5,379

(85)

5,294

Shares issued for cash

77

-

-

109,372

-

-

-

-

109,449-

109,449

Share option expense

-

-

-

-

-

-

15,350-15,350-15,350Share options exercised
Acquisition related issuanceof shares
Contributions by andcontributions to theowners

16

-

2,233

-

-

-

-

-

2,249

-

2,249

6

7,737

-

8,192

-

-

-

-

15,935-

15,935

99

7,737

2,233

117,564--

15,350-142,983-

142,983

At 31 December 2020

879

13,047

22,951

250,276(9,988)(1,997)31,79964,318371,285(50)

371,235--

Share option expense-

Share options exercised

7

Dividends
Acquisition related issuanceof shares
Net assets on acquisition of
AppSecTest
Contributions by andcontributions to theownersAt 31 December 2019(restated)
Profit / (loss) for the period
Other comprehensive
incomeTotal comprehensive
income for the period
Contributions by andcontributions to theowners:Consolidated statement of cash flows

Note
Cash flows from operating activities
Profit after tax
Income and expenses not affecting operating cash flows
Depreciation - property, plant and equipment
Depreciation - right of use assets
Amortisation and impairment of intangible assets
Taxation
Share option expense
Fair value adjustments to contingent consideration
Fair value adjustments to right of use assets
Disposal of property, plant and equipment
Unwinding of discounted liabilities - deferred consideration
Unwinding of discounted liabilities - lease liabilities
Interest receivable
Fair value adjustments to employee defined benefit plans
Interest expense
Unrealised foreign exchange (gain) / loss

21,467

9,909

8,983
8,402
8,808
11,027
15,350
(66)
434
132
843
(76)
354
1,071
1,874
57,136

7,295
7,849
7,318
7,462
9,775
493
200
330
694
(74)
504
934
(577)
42,203(4,255)555(3,902)9,878
2,276(4,459)76,420(4,370)(5,913)(2,162)
6,402(6,043)(13,288)
32,781

27
18
13
11

(37,447)(2,489)(13,908)(259)
76(54,027)(13,051)(14,711)(13,145)(391)
74(41,224)20
20(64,030)
4,500(8,170)(843)
111,698(879)
42,27664,669(3,426)
41,827103,070(7,973)27,000(7,355)(694)(1,197)761(1,436)
9,106
663
1,293
39,871
41,827

13
12
11
7
17
5
12
13
6
6
6
19
6

Changes in operating assets and liabilities
Decrease / (increase) in trade receivables
Decrease / (increase) in MMTC and VGTR receivable
Decrease / (increase) in other receivables(Decrease) / increase in accruals, trade and other payables
Taxation paid
Net cash generated by / (used in) operating activities
Cash flows from investing activities
Current year acquisition of subsidiaries net of cash acquired
Settlement of deferred liabilities on acquisitions
Acquisition of property, plant and equipment
Investment in intangible assets
Interest received
Net cash generated by / (used in) investing activities
Cash flows from financing activities
Repayment of loans
Drawdown of loans
Payments of principal on lease liabilities
Interest paid on principal of lease liabilities
Dividends paid
Shares issued for cash*
Interest paid
Net cash generated by / (used in) financing activities
Increase / (decrease) in cash and cash equivalents
Exchange gain / (loss) on cash and cash equivalents
Cash and cash equivalents at beginning of the period
Cash and cash equivalents at end of the period

Years ended 31 December
2020
2019
€’000
€’000

6
16

* Please note Shares issued for cash includes net proceeds of €109.5m related to the share placing in May 2020 (see note 16), being gross proceeds of €111.7m (£100m ) less transaction costs of €2.2m(£2m).

Notes forming part of the consolidated financial statements
1

Basis of Preparation

Keywords Studios PLC (the “Company”) is a company incorporated in the UK. The consolidated financial statements include the financial statements of
the Company and its subsidiaries (the “Group”) made up to 31 December 2020. The Group was formed on 8 July 2013 when Keywords Studios PLC(formerly Keywords Studios Limited) acquired the entire share capital of Keywords International Limited through the issue of 31,901,332 ordinary shares.
The consolidated financial statements have been prepared in accordance with international accounting standards in conformity with the requirements of
the Companies Act 2006.
The financial statements have been prepared in thousands (’000) and the financial statements are presented in Euro (€) which is the functional currencyof the Group.
Please note there has been an amendment to the previous year reserves to reclassify certain reserves within Share premium to Merger reserve, as
outlined in note 16.
Going Concern Basis of Accounting
After making enquiries, the Directors consider it appropriate to continue to adopt the going concern basis in preparing the consolidated financial statements.
In doing so, the Directors have considered the uncertain nature of the current COVID-19 pandemic, but have noted:
the strong cash flow performance of the Group through the year;the continued demand for the Group’s services;
the ability to operate most of its services in a work from home model where studios are temporarily closed;the historical resilience of the broader video games industry in times of economic downturn; and,

the ability of the Group to flex its cost base in response to a reduction in trading activity.
The Directors have also considered the Group’s strong liquidity position with net cash of €102.9m as at 31 December 2020, and committed undrawn
facilities of €100m under the Revolving Credit Facility (“RCF”).
The Directors have applied downside sensitivities to the Group’s cash flow projections to evaluate the Group’s ability to withstand a further prolonged
period of studio closures as a result of the COVID-19 pandemic, leading to a reduction in production capability. Under this severe case the Groupwould have sufficient liquidity and remain within its banking covenants. The Directors have a reasonable expectation that the Group has adequate
resources to continue to operate and meet liabilities as they fall due for the foreseeable future, a period considered to be at least 12 months from thedate of these financial statements and therefore the going concern basis of preparation continues to be appropriate.
New Standards, Interpretations and Amendments effective 1 January 2020
A number of new amendments and interpretations to accounting standards are effective from 1 January 2020 including:Definition of Material – amendments to IAS 1 and IAS 8
Definition of a Business – amendments to IFRS 3
Revised Conceptual Framework for Financial Reporting
Interest Rate Benchmark Reform – amendments to IFRS 9, IAS 39 and IFRS 7

These amendments and interpretations would not have resulted in the accounting applied by the Group changing and would not have had a material
effect on the Group’s financial statements.
On 28 May 2020, the IASB issued amendments to IFRS 16: COVID-19 Related Rent Concessions. These amendments introduce a practical expedientavailable to lessees in accounting for rent concessions (e.g. rent holidays and deferrals of lease payments) that are a direct consequence of the
COVID-19 pandemic and that satisfy certain other criteria. As the relevant topics have not had a material impact on the Group’s financial statements,
the Group has not availed of these practical expedients.
Other accounting pronouncements which have become effective from 1 January 2020 have not had a material impact on the Group.
New standards, interpretations and amendments not yet effective
There are a number of standards, amendments to standards, and interpretations which have been issued by the IASB that are effective in futureaccounting periods that the Group has decided not to adopt early.
The following amendments are effective for the period beginning 1 January 2022:

Onerous Contracts – Cost of Fulfilling a Contract (Amendments to IAS 37);Property, Plant and Equipment: Proceeds before Intended Use (Amendments to IAS 16);Annual Improvements to IFRS Standards 2018-2020 (Amendments to IFRS 1, IFRS 9, IFRS 16 and IAS 41); and
References to Conceptual Framework (Amendments to IFRS 3).
The Group does not expect any other standards issued by the IASB, but not yet effective, to have a material impact on the Group.

2

Significant Accounting Policies

Basis of Consolidation
Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an investee if all three of the following elements
are present: power over the investee, exposure to variable returns from the investee, and the ability of the investor to use its power to affect thosevariable returns. Control is reassessed whenever facts and circumstances indicate that there may be a change in any of these elements of control.
De-facto control exists in situations where the Company has the practical ability to direct the relevant activities of the investee without holding the
majority of the voting rights. In determining whether de-facto control exists, the Company considers all relevant facts and circumstances, including:The size of the Company’s voting rights relative to both the size and dispersion of other parties who hold voting rights;

Substantive potential voting rights held by the Company and by other parties;

Other contractual arrangements; andHistoric patterns in voting attendance.

2

Significant Accounting Policies (continued)

The consolidated financial statements present the results of the Company and its subsidiaries (“the Group”) as if they formed a single entity.
Intercompany transactions and balances between Group companies are eliminated in full.
Business Combinations
The consolidated financial statements incorporate the results of business combinations using the purchase method. In the Consolidated Statement of
Financial Position, the acquired identifiable assets, liabilities and contingent liabilities are initially recognised at their fair values at the acquisition date. The
results of acquired operations are included in the consolidated income statement from the date on which control is obtained. They are consolidated until
the date on which control ceases.
Any contingent consideration payable is recognised at fair value at the acquisition date and is split between current liabilities and long-term liabilities
depending on when it is due. The fair value of contingent consideration at acquisition date is arrived at through discounting the expected payment (basedon scenario modelling) to present value. In general, in order for contingent consideration to become payable, pre-defined profit and / or revenue targets
must be exceeded. At each balance sheet date, the fair value of the contingent consideration is revalued, with the expected pay-out determined separately
in respect of each individual acquisition and any change recognised in the Statements of Comprehensive Income.
For deferred consideration which is to be provided for by the issue of a fixed number of shares at a future defined date, where there is no obligation on
Keywords to offer a variable number of shares, the deferred consideration is classified as an equity arrangement and the value of the shares is fixed at
the date of the acquisition. Deferred consideration may also be in the form of cash consideration payable at a future defined date. Such consideration isrecognised at fair value at the acquisition date and is split between current liabilities and non-current liabilities depending on when it is due.
Intangible Assets
The Group’s Intangible Assets comprise Goodwill, Customer Relationships and Other Intangible Assets.
Goodwill
Goodwill represents the excess of the cost of a business combination over the total acquisition date fair value of the identifiable assets, liabilities andcontingent liabilities acquired. The cost comprises the fair value of assets given, liabilities assumed and equity instruments issued, plus the amount of any
non-controlling interests in the acquiree plus, if the business combination is achieved in stages, the fair value of the existing equity interest in the acquiree.
Contingent consideration is included at fair value on the acquisition date and, in the case of contingent consideration classified as a financial liability, remeasured subsequently through the profit and loss. Acquisition-related costs are recognised immediately as an expense in the periods in which the costs
are incurred and the services are received. Goodwill is capitalised as an intangible asset with any impairment in carrying value being charged to theconsolidated statement of comprehensive income.
Customer Relationships
Intangible assets, separately identified from goodwill acquired as part of a business combination (mainly Customer Relationships), are initially stated at fairvalue. The fair value attributed is determined by discounting the expected future cash flows generated from the net margin of the business from the main
customers taken on at acquisition. The assets are amortised on a straight-line basis (to administration expenses) over their useful economic lives (typically
five years is deemed appropriate, however, this is re-examined for each acquisition).
Other Intangible Assets
Other intangible assets include Intellectual Property and Music Licences, both acquired and internally developed. Other intangible assets are recognised
as assets where it is probable that the use of the asset will generate future economic benefits and where the costs of the asset can be determined reliably.
Other intangible assets that are acquired by the Group are stated at cost less accumulated amortization (see below) and impairment losses, if any.
Subsequent expenditures on capitalised intangible assets are capitalised only when they increase the future economic benefits embodied in the specificassets to which they relate. All other expenditure is expensed as incurred. Other intangible assets with definite useful lives are amortised from the datethey are available for use on a straight-line basis over their useful lives, being the estimated period over which the Group will use the assets. Residual
amounts, useful lives and the amortization methods are reviewed at the end of every accounting period.
Development costs are capitalised as an intangible asset if all of the following criteria are met:

The technical feasibility of completing the intangible asset so that it will be available for use or sale;The intention to complete the intangible asset and use or sell it;
The ability to use or sell the intangible asset;

The asset will generate probable future economic benefits and demonstrate the existence of a market or the usefulness of the intangible
asset if it is to be used internally;The availability of adequate technical, financial and other resources to complete the development and to use or sell it;
The ability to measure reliably the expenditure attributable to the intangible asset during its development.
Following initial recognition of the development expenditure as an intangible asset, the cost model is applied requiring the intangible asset to be
carried at cost, less any accumulated amortization and accumulated impairment losses. The intangible asset is amortised on a straight-line basis
over the period of its expected benefit, starting from the date of full commercial use of the product. During the period of development, the asset istested for impairment annually. If specific events indicate that impairment of an item of intangible asset may have taken place, the item’s
recoverability is assessed by comparing its carrying amount with its recoverable amount. The recoverable amount is the higher of the fair value netof disposal costs and the value in use.
Impairment
Impairment tests on goodwill and other intangible assets with indefinite useful economic lives are undertaken annually at the financial year end. Other
non-financial assets are subject to impairment tests whenever events or changes in circumstances indicate that their carrying amount may not berecoverable. Where the carrying value of an asset exceeds its recoverable amount (i.e. the higher of value in use and fair value less costs to sell), theasset is written down accordingly.
Where it is not possible to estimate the recoverable amount of an individual asset, the impairment test is carried out on the smallest group of assets towhich it belongs for which there are separately identifiable cash flows; its cash generating units (“CGUs”). Goodwill is allocated on initial recognition toeach of the Group’s CGUs that are expected to benefit from a business combination that gives rise to the goodwill.
The Group has one CGU. This CGU represents the lowest level at which goodwill is monitored by the Group and the lowest level at which management
captures information for internal management reporting purposes about the benefits of the goodwill. Impairment charges are included in profit or loss,
except to the extent they reverse gains previously recognised in other comprehensive income. An impairment loss recognised for goodwill is notreversed.

2

Significant Accounting Policies (continued)

Cash and Cash Equivalents
For the purpose of presentation in the Statements of financial position and on the Statements of cash flows, cash and cash equivalents include cash on
hand and on call deposits with financial institutions.
Foreign Currency
The Consolidated Financial Statements are presented in Euro, which is the presentation currency of the Group and the functional currency of the Parent
Company.
Transactions entered into by Group entities in a currency other than the currency of the primary economic environment in which they operate (their“functional currency”) are recorded at the rates ruling when the transactions occur. Foreign currency monetary assets and liabilities are translated at therates ruling at the reporting date. Exchange differences arising on the retranslation of unsettled monetary assets and liabilities are recognised immediately
in profit or loss.
On consolidation, the results of overseas operations are translated into Euro at rates approximating to this ruling when the transactions took place. All
assets and liabilities of overseas operations, including goodwill arising on the acquisition of those operations, are translated at the rate ruling at thereporting date. Exchange differences arising on translating the opening net assets at opening rate and the results of overseas operations at actual rate
are recognised in other comprehensive income and accumulated in the foreign exchange reserve.
Exchange differences recognised in profit or loss in Group entities’ separate financial statements on the translation of long-term items forming part of theGroup’s net investment in the overseas operation concerned are classified to other comprehensive income and accumulated in the foreign exchange
reserve on consolidation. On disposal of a foreign operation, the cumulative exchange differences recognised in the foreign exchange reserve relating tothat operation up to the date of disposal are transferred to the consolidated statement of comprehensive income as part of the profit or loss on disposal.
Revenue from Contracts with Customers
Contracts are typically for services, performing agreed-upon tasks for a customer and can be time-and-materials or milestone based. Most contracts areshort term in duration (generally less than one month), however milestone based contracts can be longer term and extend to several months (or in somecases over a year). Where there are multiple performance obligations outlined in a contract, each performance obligation is separately assessed, thetransaction price is allocated to each obligation, and related revenues are recognised as services or assets are transferred to the customer. Performanceobligations are typically satisfied over time, as the majority of contracts meet the criteria outlined in IFRS 15 paragraph 35 (a) and (c).
Due to the nature of the services provided and the competitive nature of the market, contracts generally allocate specific transaction prices to separate
performance obligations. Individual services or individual milestones generally involve extensive commercial negotiation to arrive at the specific agreedupon tasks, and the related pricing outlined in the contract. Such negotiations extend further for milestone based contracts to also include the criteria
involved in the periodic and regular process of milestone acceptance by the customer. Such criteria may involve qualitative, as well as quantitative
measures and judgements.
In measuring progress towards complete satisfaction of performance obligations, the input method is considered to be the most appropriate method to
depict the underlying nature of the contracts with customers, the interactive way the service is delivered and projects are managed with the customer. For
time-and-materials contracts, other than tracking and valuing time expended, significant judgement is not normally involved. For milestone based
contracts, progress is generally measured based on the proportion of contract costs incurred at the balance sheet date, (e.g. worked days) relative to thetotal estimated costs of the contract, involving estimates of the cost to completion etc. Added to this significant judgement can be involved in measuring
progress towards customer acceptance of the milestone. Significant judgement may also be involved where circumstances arise that may change theoriginal estimates of revenues, costs or extent of progress towards complete satisfaction of the performance obligations. In such circumstances estimates
are revised. These revisions may result in increases or decreases in revenue or costs and are reflected in income in the period in which the circumstancesthat give rise to the revision became known. When the outcome of a contract cannot be measured reliably, contract revenue is recognised only to theextent that milestone have been accepted by the customer. Contract costs are recognised as incurred. When it is probable that total contract costs will
exceed total contract revenue, the expected loss is recognised immediately.
Revenue recognised represents the consideration received or receivable, net of sales taxes, rebates discounts and after eliminating intercompany sales.
Revenue is recognised only where it is probable that consideration will be received. Where consideration is received and the related revenue has notbeen recognised, the consideration received is recognised as a contract liability (Deferred Revenue), until either revenue is recognised or the considerationis refunded.
Revenue is derived from seven main service groupings:

Art Creation & Marketing – Art Creation & Marketing services relate to the production of graphical art assets for inclusion in the video gameincluding concept art creation along with 2D and 3D art asset production and animation. Contracts can be either time-and-materials based or
milestone based, with performance obligations satisfied over time. Contracts are generally short term in duration, however for longer term
contracts the input method is used to measure progress (e.g. worked days relative to the total expected inputs). Time and materials based
contract revenue is recognised as the related services are rendered. For milestone based contracts where progress can be measured reliably
towards complete satisfaction of the performance obligation, revenue is recognised using the input method to measure progress. Where
progress cannot be measured reliably, revenue is recognised on milestone acceptance.
Game Development – Game Development relates to software engineering services which are integrated with client processes to develop
video games. Contracts can be either time-and-materials based or milestone based, with performance obligations satisfied over time.
Contracts are generally longer term in duration. Time and materials based contract revenue is recognised as the related services are
rendered. For milestone based contracts where progress can be measured reliably towards complete satisfaction of the performanceobligation, revenue is recognised using the input method to measure progress. Where progress cannot be measured reliably, revenue isrecognised on milestone acceptance.
Audio – Audio services relate to the audio production process for computer games and includes script translation, actor selection and talentmanagement through pre-production, audio direction, recording, and post-production, including native language quality assurance of therecordings. Audio contracts may also involve music licencing or selling music soundtracks. Audio service contracts are typically milestone
based, with performance obligations satisfied over time. Audio services contracts are generally short term in duration, however for longer term
contracts where progress towards complete satisfaction of the performance obligation can be measured reliably, revenue is recognised using
the input method to measure progress. Where progress cannot be measured reliably, audio services revenue is recognised on milestone
acceptance. Music licencing and music soundtracks performance obligations are assessed separately, and related revenue is recognised on
licence inception and on delivery of the soundtracks, respectively.
Functional Testing – Functional Testing relates to quality assurance services provided to game producers to ensure games function as
required. Contracts are typically time-and-materials based and performance obligations are satisfied over time. Contracts are generally shortterm in duration, however for longer term contracts the input method is used to measure progress. Revenue is recognised as the related
services are rendered.

2

Significant Accounting Policies (continued)

Localization – Localization services relate to translation and cultural adaptation of in-game text and audio scripts across multiple gameplatforms and genres. Contracts are typically time-and-materials based and performance obligations are satisfied over time. Contracts are
generally short term in duration, however for longer contracts the input method is used to measure progress. Localization contracts may also
involve licencing translation software as a service. Such revenue is assessed separately. Revenue is recognised as the related services are
rendered.
Localization Testing – Localization Testing involves testing the linguistic correctness and cultural acceptability of computer games. Contracts
are typically time-and-materials based and performance obligations are satisfied over time. Contracts are generally short term in duration,
however for longer term contracts the input method is used to measure progress. Revenue is recognised as the related services are
rendered.
Player Support – Player Support relates to the live operations support services such as community management, player support andassociated services provided to producers of games to ensure that consumers have a positive user experience. Contracts are typically timeand-materials based and performance obligations are satisfied over time. Contracts are generally long term with the input method used tomeasure progress. Revenue is recognised as the related services are rendered.

Multimedia Tax Credits / Video Game Tax Relief
The multimedia tax credits (“MMTC”) received in Canada and video games tax relief (“VGTR”) in the UK, are a tax credit related to staff costs. Tax credits
are recognised as income over the periods necessary to match the credit on a systematic basis with the costs that it is intended to compensate. Thus
credits are taken as a deduction against direct costs each period, but typically paid in the following financial year once the claims have been submitted
and agreed. The nature of the grants is such that they are not dependent on taxable profits, and are recognised (under IAS 20), at their fair value when
there is a reasonable assurance that the grant will be received and all attaching conditions have been complied with.
Government Subsidies
Government subsidies are recognised at their fair value when there is a reasonable assurance that the subsidy will be received and all attaching conditions
have been complied with. Subsidies are recognised in the period the subsidy is designated to compensate.
Share-based Payments
The Company issues equity settled share-based payments to certain employees and Directors under a share options plan and a Long-Term Incentive
Plan (“LTIP”).
The fair value determined at the grant date is expensed on a straight-line basis over the vesting period. Other than continuous service, grants do not havenon-market-based vesting conditions. At each reporting date the Company adjusts for unvested forfeitures and the impact is recognised in profit or loss,
with a corresponding adjustment to equity reserves. The Company has no legal or constructive obligation to repurchase or settle the options in cash.
Where share-based payments are issued to employees of subsidiary companies, the annual cost of the options are recharged to the subsidiary company
through an inter-company re-charge.
Share Option Plan
These are measured at fair value on the grant date using a Black-Scholes option pricing model which calculates the fair value of an option by using thevesting period, the expected volatility of the share price, the current share price, the exercise price and the risk-free interest rate. The fair value of theoption is amortised over the vesting period, with one-third of the options vesting after two years, one-third after three years, and the balance vest after four
years. The only vesting condition is continuous service. There is no requirement to revalue the option at any subsequent date.
LTIP
The exercise of LTIP awards are subject to the Company's share price (stock symbol: KWS) performance versus the designated Share Index in terms ofshareholder return over a three-year period. For the awards granted up to 2015, one-third of the share options vested if the Company exceeded the Total
Shareholder Returns (TSR) of the Numis Small Cap Index (excluding Investment Trusts) by 10%, two-thirds if the TSR exceeded the Index by 20% and fullvesting if the TSR exceeded the Index by 30%. This was amended for the 2016 and 2017 awards to 100% vesting if the shareholder return exceeds theIndex by 45%, and a pro-rated return between 10% if the TSR matches the Index, to 100% if the TSR exceeds the Index by 45%. The scheme was further
amended in 2018 to 100% vesting if the TSR exceeds the Index by 20%, and a pro-rated return between 10% and 100% if the TSR exceeds by between
0% and 20%. In 2019 the benchmark Index was amended for future grants to be the FTSE Small Cap Index, with the same performance conditions as
2018.
These are measured at fair value, taking into account market vesting conditions but not non-market vesting conditions, at the date of grant, measured byusing the Monte Carlo binomial model.
Dividend Distribution
Final dividends are recorded in the Group’s financial statements in the period in which they are approved by the Group’s shareholders. Interim dividends
are recognised when paid.
Income Taxes and Deferred Taxation
Provision for income taxes is calculated in accordance with the tax legislations and applicable tax rates in force at the reporting date in the countries inwhich the Group companies have been incorporated.
Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the consolidated statement of financial position differsfrom its tax base, except for differences arising on:

The initial recognition of an asset or liability in a transaction which is not a business combination and at the time of the transaction affects
neither accounting or taxable profit; and
Investments in subsidiaries and jointly controlled entities where the Group is able to control the timing of the reversal of the difference and it isprobable that the difference will not reverse in the foreseeable future.
The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted by the reporting date and are
expected to apply when the deferred tax liabilities / (assets) are settled / (recovered).
Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax assets and liabilities and the deferred tax
assets and liabilities relate to taxes levied by the same tax authority on either:The same taxable Group company; orDifferent Group entities which intend either to settle current tax assets and liabilities on a net basis, or to realise the assets and settle the liabilities
simultaneously, in each future period in which significant amounts of deferred tax assets or liabilities are expected to be settled or recovered.

2

Significant Accounting Policies (continued)

Property, Plant and Equipment
Property, plant and equipment comprise computers, leasehold improvements, and office furniture and equipment, and are stated at cost lessaccumulated depreciation. Carrying amounts are reviewed for impairment whenever events or changes in circumstances indicate that their carrying
amount may not be recoverable. Where the carrying amount of an asset is greater than its estimated recoverable amount, it is written down immediately
to its recoverable amount.
Property, plant and equipment acquired through business combinations are valued at fair value on the date of acquisition.
Depreciation is calculated to write off the cost of fixed assets on a straight-line basis over the expected useful lives of the assets concerned. The
principal annual rates used for this purpose are:

Computers and software
Office furniture and equipment
Leasehold improvements

3 - 5 years
10 years
over the length of the lease

Gains and losses on disposals are determined by comparing proceeds with carrying amount and are included in the Consolidated statement ofcomprehensive income.
Financial Assets
The Group’s most significant financial assets comprise trade and other receivables and cash and cash equivalents in the Consolidated statement offinancial position.
Trade Receivables
Trade receivables, which principally represent amounts due from customers, are recognised at amortised cost as they meet the IFRS 9 classification testof being held to collect, and the cash flow characteristics represent solely payments of principal and interest.
The Group’s impairment methodology is in line with the requirements of IFRS 9. The simplified approach to providing for expected credit losses has been
applied to trade receivables, which requires the use of a lifetime expected loss provision.
Intercompany Receivables
Intercompany receivables are recognised at amortised cost as they meet the IFRS 9 classification test of being held to collect, and the cash flow
characteristics represent solely payments of principal and interest.
The Group applies the general approach to applying the expected credit losses to its related party loans. Under the General Approach, at each reporting
date, the Group determines whether there has been a Significant Increase in Credit Risk (SICR) since initial recognition and whether any balances are
credit impaired. This determines the amount, if any, of expected credit losses to be recognised.
Cash and Cash Equivalents
Cash and cash equivalents are held to meet the working capital requirements of the Group. They include cash in hand, deposits held at call with banks
and other short-term highly liquid investments. Where cash is on deposit with maturity dates greater than three months, it is disclosed as short-term
investments.
Accrued Income from Contracts with Customers
Accrued income from contracts with customers, arising from Revenue from Contracts with Customers, is recognised in accordance with our Revenue
Recognition policy, as discussed separately in this note. The Group applies the simplified approach to assessing expected credit losses in relation to such
assets, as their maturities are less than 12 months. Based upon the recoverability of contract assets at year end, no significant expected credit loss
provision has been applied.
Share Capital
Financial instruments issued by the Group are treated as equity only to the extent that they do not meet the definition of a financial liability. The Group’s
ordinary shares are classified as equity instruments.
Financial Liabilities
Contingent consideration is initially recognised at fair value and subsequently re-measured through the profit and loss. Trade payables, bank borrowings
and other monetary liabilities are initially recognised at fair value and subsequently carried at amortised cost using the effective interest rate method.
Leased Assets
A lease is defined as ‘a contract, or part of a contract, that conveys the right to use an asset (the underlying asset) for a period of time in exchange forconsideration’.
At lease commencement date, the Group recognises a right of use asset and a lease liability on the balance sheet. The right of use asset is measured atcost, which is made up of the initial measurement of the lease liability, any initial direct costs incurred by the Group, an estimate of any costs to dismantle
and remove the asset at the end of the lease, and any lease payments made in advance of the lease commencement date (net of any incentives received).
The Group depreciates the right of use assets on a straight-line basis from the lease commencement date to the earlier of the end of the useful life of theright of use asset or the end of the lease term. The Group also assesses the right of use asset for impairment when such indicators exist. At thecommencement date, the Group measures the lease liability at the present value of the lease payments unpaid at that date, discounted using the interest
rate implicit in the lease if that rate is readily available or the Group’s incremental borrowing rate. Lease payments included in the measurement of thelease liability are made up of fixed payments (including in substance fixed), variable payments based on an index or rate, amounts expected to be payable
under a residual value guarantee, and payments arising from purchase and extension options reasonably certain to be exercised.

2

Significant Accounting Policies (continued)

Subsequent to initial measurement, the liability will be reduced for payments made and increased for interest. It is remeasured to reflect any reassessment
or modification, or if there are changes to in substance fixed payments. When the lease liability is remeasured, the corresponding adjustment is reflectedin the right of use asset, or profit and loss if the right of use asset is already reduced to zero.
The Group has elected to account for short-term leases and leases of low value assets using the practical expedients. Instead of recognising a right ofuse asset and lease liability, the payments in relation to these are recognised as an expense in profit or loss on a straight-line basis over the lease term.
The Group has applied judgement to determine the lease term for contracts in which it is a lessee that include renewal options. The assessment of whether
the Group is reasonably certain to exercise such options impacts the lease term, which significantly affects the lease liabilities and right of use assets
recognised.
Employee Benefit Trust
Ordinary shares purchased by the Employee Benefit Trust on behalf of the parent company under the Terms of the Share Option Plan are deducted fromequity on the face of the Consolidated Statement of Financial Position. No gain or loss is recognised in relation to the purchase, sale, issue or cancellationof the parent company’s ordinary shares.

3

Critical Accounting Estimates and Judgements

The Group makes certain estimates and assumptions regarding the future. Estimates and judgements are continually evaluated based on historicalexperience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. In the future, actual
experience may differ from these estimates and assumptions.
Judgements
The judgements, apart from those involving estimations, that management have made in the process of applying the Group’s accounting policies and thathave the most significant effect on the amounts recognised in the financial statement, are outlined below.


Group
o

o

o

o

Functional Currency: The Directors have considered the requirements of IAS 21 in determining the currency that most faithfully
represents the economic effects of the underlying transactions, events and conditions to determine the Group's functional currency.
Detailed consideration has been given to both the Primary and Secondary Indicators in forming this conclusion. The Primary
Indicators relate to revenues, regulation, competitive forces and costs, while the Secondary Indicators are primarily concerned withfinancing the business and the currency in which receipts from operating activities are usually retained. With a mix of currencies
dominating the indicators, there is no clear single currency that influences the Group, however the EUR remains marginally themost dominant when all factors are considered. Therefore the Directors consider the EUR as the currency that most faithfully
represents the economic effects of the underlying transactions, events and conditions.
Business Combinations: When acquiring a business, the Group is required to identify and recognise intangible assets, thedetermination of which requires a significant degree of judgement. Acquisitions may also result in intangible benefits being brought
into the Group, some of which qualify for recognition as intangible assets while other such benefits do not meet the recognition
requirements of IFRS and therefore form part of goodwill. Customer relationships are recognised as separate assets whererevenues are recurring in nature and material revenues have been generated with the customer for a continuous period of 3 years.
For the Game Development service line, the key asset acquired is typically “know-how”, an asset that is not readily measurable
and thus intrinsically linked to goodwill. Relationships are typically short term contract based rather than relationship based.
Therefore neither customer contracts nor customer relationships are typically recognised on the acquisition of a Game
Development business.
IFRS 16 Leases: The Group has determined that the Group’s incremental borrowing rate is the appropriate rate to use to discountlease liabilities. The Group has applied judgement to determine the lease term for contracts in which it is a lessee that include
renewal options. The assessment of whether the Group is reasonably certain to exercise such options impacts the lease term,
which significantly affects the lease liabilities and right of use assets recognised.
Significant Events and Transactions: The effects of COVID-19 have required significant judgements and estimates to be made.
These issues are considered in note 28 in the context of the impact the pandemic has had on the Group.

Estimates and assumptions
The Group makes certain estimates and assumptions regarding the future. Estimates and judgements are continually evaluated based on historicalexperience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. In the future, actual
experience may differ from these estimates and assumptions.
A number of areas requiring the use of estimates and critical judgements impact the Group’s earnings and financial position. These include revenue
recognition, the computation of income taxes, the value of goodwill and intangible assets arising on acquisitions, the valuation of multimedia tax credits /video game tax relief, leasing and the valuation of defined retirement benefits. The Directors consider that no reasonably possible changes to any of theassumptions used in the estimates would in the view of the Directors give rise to significant risk of a material adjustment to the carrying value of theassociated balances in the subsequent financial year.

4

Revenue from Contracts with Customers and Segmental Analysis

Revenue from Contracts with Customers
Revenue recognised in the reporting period arises from contracts with customers, and is predominantly recognised over time. There were no significant
amounts of revenue recognised in the reporting period that were included in a contract liability balance at the beginning of the reporting period, or fromperformance obligations satisfied in the previous reporting period.

Revenue by line of business
2020
€'000
57,32480,01747,23278,47945,35723,32341,806
373,538

Art Creation & MarketingGame Development
Audio*
Functional Testing
Localization*
Localization Testing
Player Support

2019
€'000
43,601
66,29041,856
68,93047,06022,63836,088326,463*The prior year comparative has been re-classified to reflect the current year presentation as the Directors consider this to be more meaningful.

Analysis by geographical regions is made according to the Group’s operational jurisdictions. For many contracts, operations are completed in multiple
sites. Revenue is associated with the jurisdiction from which the final invoice to the client is raised. This does not reflect the region of the Group’s
customers; whose locations are worldwide.

Geographical analysis of revenues
2020
€'000
149,185
62,89056,932
37,564
17,823
17,518
7,960
6,341
5,171
4,973
2,159
1,293
1,158
943
857
771
373,538

IrelandUnited States
United Kingdom
CanadaSwitzerland
Japan
Italy
FranceIndia
Germany
Singapore
Spain
MexicoPolandChina
Brazil2019€'000
118,095
52,26541,768
48,112
19,045
15,501
9,395
7,606
6,355
1,920
1,637
1,588
398
1,285
691
802
326,463

No single customer accounted for more than 10% of the Group’s revenue during the year in either year presented.
Revenue Expected to be Recognised
For Game Development, games are developed to an agreed specification and time schedule, and often have delivery schedules and / or milestones
that extend well into the future. The following are Game Development revenues expected to be recognised for contracts with a schedule of work that
extends beyond one year, representing the aggregate amount of the transaction price allocated to the performance obligations that are unsatisfied(or partially unsatisfied) as of the end of the reporting period:

Revenue expected to be recognised
At 31 December 2020
At 31 December 2019

Total
undelivered€'000
13,53824,645

Scheduledcompletion
within 1 year€'000
12,991
23,593

Scheduledcompletion
1-2 years
€'000
547
1,052

For all service lines excluding Game Development, contracts do not extend to more than one year, therefore information concerning unsatisfied
performance obligations are not disclosed, as allowed under the practical expedient exemption under IFRS 15. This practical expedient is also availedof for Game Development contracts of less than one year in duration.

Segmental Analysis
Management considers that the Group’s activity as a single source supplier of Services to the gaming industry constitutes one operating and reporting
segment, as defined under IFRS 8.
Management review the performance of the Group by reference to Group-wide profit measures and the revenues derived from seven main service
groupings.
There is no allocation of operating expenses, profit measures, assets and liabilities to individual product groupings. Accordingly, the disclosures above
are provided on a Group-wide basis.
Activities are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker. The chief operating decisionmaker has been identified as the executive management team made up of the Chief Executive Officer and the Chief Financial Officer.

Geographical analysis of non-current assets from continuing businesses

United States
United Kingdom
CanadaItaly
Switzerland
Ireland
China
FranceSpain
GermanyJapan
Philippines
India
MexicoPolandBrazilRussiaSingapore
Netherlands
TaiwanGeographical analysis of non-current assets from continuing businesses
Deferred tax assets
Non-current assets

5

2020
€'000
131,405
57,611
27,094
13,480
10,116
13,514
7,491
7,302
5,101
5,291
5,551
2,110
2,182
1,901
1,777
835
681
1,532
59
3
295,0362019€'000
84,13952,23329,772
12,222
10,644
9,296
8,776
6,725
5,924
5,250
3,905
2,798
2,526
2,164
1,563
1,247
925
225
64
3
240,401

295,036
14,649309,685

240,401
5,060
245,4612020€'000
238,664(15,593)
8,695
231,766

2019€'000
213,011(16,063)9,286
206,234

2020
€'000
8,983
8,402
8,808
2,650
553
1,747
(1,437)

2019
€'000
7,295
7,849
7,318
4,348
499
1,616
-

Cost of Sales and Operating Profit

Cost of sales
Operating expenses
Multimedia tax credits / video game tax relief
Other direct costs

Operating profit is stated after charging / (crediting):
Depreciation – property, plant and equipment
Depreciation – right of use assets
Amortisation of intangible assets
Costs of acquisition and integration
Auditor's remuneration
Short term leases
Investment income

Costs of acquisition and integration
Acquisition and integrations costs re: current year acquisitions (note 27)
Acquisition and integrations costs re: prior acquisitions
Fair value adjustments to contingent consideration (note 18)
Deferred consideration related to continuing employment
Acquisition related and other borrowing costs
Acquisition team and related costs
Fair value adjustments to right of use assets (note 12)
Other re-organisation and restructuring costs

Auditor's remuneration
Audit services:
Parent company and Group audit
Subsidiary companies audit
Non-audit services:
Audit related assurance services

Investment income
Gain on disposal of investment

2020
€'000
307
743
(66)
649
247
434
336
2,650

2019
€'000
535
406
493
567
262
550
1,535
4,348

2020
€'000

2019
€'000

290
250

285
202

13
553

12
499

2020
€'000
(1,437)(1,437)

2019
€'000
-

The Group acquired a minor holding in Hutch Games Limited, when Keywords purchased Liquid Development studio in 2015. During 2020, Hutch
Games was acquired and the Group received proceeds of USD$1.7m (€1.4m) in December, and will become entitled to receive further consideration of
up to USD$450K over the period 2022 through 2025, subject to earn out targets being met.

6

Financing Income and Cost

Financing income
Interest received
Financing cost
Bank charges
Interest expense
Unwinding of discounted liabilities - lease liabilities
Unwinding of discounted liabilities - deferred consideration
Foreign exchange loss
Net financing income / (cost)

2020
€'000

2019
€'000

76
76

74
74

(552)
(1,071)(843)(132)(6,103)(8,701)(8,625)

(629)
(934)
(694)
(330)
(1,658)(4,245)(4,171)

7

Taxation

Current income tax
Income tax on profits of parent company
Income tax on profits of subsidiaries
Deferred tax (note 22)

2020
€'000

2019
€'000

13,899(2,872)
11,027(3)
8,523(1,058)
7,462

2020
€'000
32,4948,071(1,302)
402
3,846
258
(892)
(3)
477
548
(378)
11,027
24.8%

2019
€'000
17,371
4,519
491
(929)
(369)
4,354
(133)
(1,524)(1,176)
1,064
1,473
(308)
7,462
26.0%

The tax charge for the year can be reconciled to accounting profit as follows:

Profit before tax
Tax charge based on the Effective Tax Rate*
Tax settlement regarding a pre-acquisition issue
Income tax prior year (over) / under provision
Deferred tax prior year (over) / under provision and impact of change in tax rates
Items disallowed for tax purposes
Exempt and non-taxable income
Tax incentives
Current year tax losses utilised
Current year tax losses where deferred tax has not been provided
State and other direct taxes
Other differences - net
Total tax charge*Effective tax rate - being the statutory tax rate relative to the profit before tax in each jurisdiction

The Group’s subsidiaries are located in different jurisdictions and are taxed on their residual profit in those jurisdictions. The effective tax rate will vary
year on year due to the effect of changes in tax rates and changes in the proportion of profits in each jurisdiction.

Tax effects relating to each component of other comprehensive income
Exchange gain / (loss) in net investments foreign operations
Tax (expense) / benefit
Net of tax amount
Actuarial gain / (loss) on defined benefit plansTax (expense) / benefit
Net of tax amount
Exchange gain / (loss) on translation of foreign operations
Tax (expense) / benefit
Net of tax amount

2020
€'000

2019
€'000

(4,909)614(4,295)

1,267
1,267

(421)
(421)

(167)
5
(162)

(10,843)(10,843)

5,960
5,960

8

Earnings per Share

Basic
Diluted2020€ cent
30.32
28.71

2019
€ cent15.23
14.73

Earnings
Profit for the period from continuing operations€'000
21,467

€'000
9,909

Weighted average number of equity shares
Basic (i)Diluting impact of Share options (ii)
Diluted (i)Number
70,800,455
3,959,878
74,760,333

Number
65,081,403
2,187,083
67,268,486

Number
242,077

Number
510,350(i) Includes (weighted average) shares to be issued:(ii) Contingently issuable Ordinary Shares have been excluded where the conditions governing exercisability have not been satisfied:
NumberNumber
LTIPs
2,067,536
Share options
1,128,000
3,195,536

Details of the number of share options outstanding at the year-end are set out in note 17.

9

Dividends

Dividends paid
FinalInterim
Dividends paid to shareholders 2019In
respect
of
2018
2019

Approval
date
Apr-19Sep-19€ cent
per
share
1.21
0.65
1.86

Pence
STG
per
share
1.08
0.58
1.66

Total
dividend
€'000
773
424
1,197

Payment
date
Jun-19Oct-19At 31 December 2020, Retained earnings available for distribution (being retained earnings plus share option reserve) in the Company were €25.5m(2019: €16.4m). In addition, certain amounts within Merger reserve are considered distributable (see note 16).
In light of COVID-19 the Directors have not recommended any dividend payments for 2020, however the Directors do not foresee any impediment incontinuing to implement the dividend policy of the Group moving forward.
The Group does not recognise deferred tax on unremitted retained earnings, as in general, retained earnings (as dividends) are only remitted where there
are minimal or no tax consequences.

10 Staff Costs

Total staff costs (including Directors)
Salaries and related costs
Social welfare costs
Pension costs
Share option expense

Average number of employees
Operations
General and administration*

Group
2020
€'000
198,064
21,623
5,212
15,350240,249

2019€'000
177,156
19,3404,662
9,775
210,933

Group
2020
7,768
585
8,353

2019
6,778
646
7,424

* In 2020 certain support functions (approximately 80 staff) that are managed by Operations were re-designated to Operations.

Key management compensation
Salaries and related costs
Social welfare costs
Pension costs
Share option expense

2020
€'000
1,188
366
45
1,604
3,203

The key management compensation includes compensation to seven Directors of Keywords Studios PLC during the year (2019: eight), and also
includes additional executives of the Group.

2019
€'000
1,384
140
35
943
2,502

11 Intangible Assets

Cost
At 1 January 2019
Recognition on acquisition of subsidiaries
AdditionsExchange rate movement
At 31 December 2019
Recognition on acquisition of subsidiaries
AdditionsExchange rate movement
At 31 December 2020
Accumulated amortisation
At 1 January 2019
Amortisation charge
Exchange rate movement
At 31 December 2019
Amortisation charge
Impairment charge
Exchange rate movement
At 31 December 2020
Net book value
At 1 January 2020
At 31 December 2020

Goodwill

Customer
relationships

Music licences

Total

€'000

Intellectual
property /Development
costs
€'000

€'000

€'000

€'000

154,202
16,9504,487
175,639
47,112(10,587)
212,164

36,713907
37,62017,673(2,870)52,423

1,521
1,615
391
3,527
259
13
3,799

436
18
454
454

192,872
18,565391
5,412
217,240
64,785259(13,444)
268,840

147
147

12,671
7,001
346
20,0186,421(1,261)
25,178

327
1,913
11
2,251

115
317
21
453
1
454

12,786
7,318
367
20,471
6,748
2,060(1,249)28,030175,639
212,017

17,602
27,245

3,527
1,548

1
-

196,769
240,810

Customer relationships, intellectual property / development costs and music licences are amortised on a straight-line basis over five years. Customer
relationships and music licence amortisation commences on acquisition, whereas intellectual property / development costs amortisation commences
when the product is launched.
Impairment tests for goodwill
The Group assesses the carrying value of goodwill each year on the basis of budget projections for the coming year extrapolated using a one to five
year growth rate and a terminal value calculated using a long term growth rate projection. The discount rate used of 12.5% (2019: 12.5%) is based on
the Board’s assessment of the weighted average cost of capital (“WACC”) of the Group. The WACC assessment is supported by an annual
independently calculated report, using the Capital Asset Pricing Model. However, the Board have excluded the impact of short term market volatility onthese calculations in determining the Group WACC.

Key assumptions

1 to 5 year growth rate assumption
Long term growth rate assumption
Value in use (€m)
Carrying value - goodwill (€m)

Actual
2020

2019

2020

10%
2%
532
212

10%
2%
469
176

15%
2%
636

Sensitivity analysis
2020
2019

2019

5%
2%
452

5%
2%
398

15%
2%
560

The value in use calculations were consistently calculated year over year, with no significant changes in the assumptions made. The result of the value
in use calculations was that no impairment is required in this period. The Directors consider that no reasonably probable change in the assumptions
would result in an impairment.

Specific impairment reviews
Specific impairment reviews were performed for other intangible asset classes where it was considered COVID-19 had the potential to trigger an
impairment. Due to the uncertainty caused by COVID-19 an impairment charge of €2,060k (2019: €nil) was recognised in the period, related tointangible assets in certain early technology pre-revenue businesses, fully impairing their carrying value.

12 Right of Use Assets
The Group has entered into leases, across the business, principally relating to property. These property leases have varying terms and renewal rights.

Group
2020
€'000
Cost
At 1 January
Adjustments from adoption of IFRS 16
Additions
Recognition on acquisition of subsidiaries
Exchange rate movement
At 31 December
Accumulated depreciation
At 1 January
Depreciation charge
Impairment charge
Exchange rate movement
At 31 December
Net book value
At 1 January
At 31 December

2019
€'000

29,38415,0352,376(2,703)44,092

23,138
4,315
990
941
29,384

7,915
8,402
434
(466)
16,285

7,849
66
7,915

21,46927,807

21,46913 Property, Plant and Equipment
Group

Cost
At 1 January 2019
Exchange rate movement
Additions
Acquisitions through business combinations at fair value
Disposals
At 31 December 2019
Exchange rate movement
Additions
Acquisitions through business combinations at fair value
Disposals
At 31 December 2020
Accumulated depreciation
At 1 January 2019
Exchange rate movement
Depreciation charge
Disposals
At 31 December 2019
Exchange rate movement
Depreciation charge
Disposals
At 31 December 2020
Net book value
At 1 January 2020
At 31 December 2020

Computers andsoftware€'000

Office furnitureand equipment€'000

Leaseholdimprovements
€'000

Total
€'000

18,325
1,042
6,815
300
(1,639)24,843(2,058)8,338
523(2,440)29,206

5,407
275
1,657
232
(824)
6,747
(155)
541
125
(352)
6,906

5,804
497
4,673
231
(44)
11,161(1,339)
5,029
197
(136)
14,912

29,536
1,814
13,145763(2,507)42,751(3,552)
13,908845(2,928)51,024

10,361639
5,226(1,501)
14,725(1,378)5,979(2,440)16,886

2,691
160
703
(803)
2,751
35
868
(352)
3,302

1,482
267
1,366
(3)
3,112
(695)
2,136
(136)
4,417

14,534
1,066
7,295(2,307)
20,588(2,038)
8,983(2,928)24,605

10,11812,320

3,996
3,604

8,049
10,49522,163
26,419

14 Trade Receivables

Trade receivables
Provision for bad debts (note 23)
Financial asset held at amortised cost

2020
€'000
49,814(1,982)
47,832

2019€'000
44,526(1,283)43,243

2020
€'000
9,202
4,608
4,816
16,6683,371
38,665

2019
€'000
7,010
4,089
3,151
17,626
3,537
35,413

Trade receivables arise from revenues derived from contracts with customers.

15 Other Receivables

Group - Short term
Accrued income from contracts with customers
Prepayments
Rent deposits and other receivablesMultimedia tax credits / video games tax relief
Tax and social security

Accrued income from contracts with customers, represent mainly contract assets in process and related items. The movement in the year is comprisedof transfers in and out as items are accrued and subsequently invoiced to customers, with no significant amounts written off or impaired in the period, orno significant amounts recognised on the acquisition of subsidiaries.

16 Shareholders’ Equity and Prior Year Restatement of Share Premium to Merger Reserve
Share Capital

Number ofordinary£0.01 shares

Number ofordinary£0.01
shares - tobe issued

Sharecapital
€’000

Share
capital - tobe issued
€'000

Share
premium€’000

Mergerreserve€’000

63,788,286

923,139763

15,64819,964

118,257

243,442
7,801
77,006160,297
64,521
37,983
254,949
11,070-60,179(243,442)(77,006)(160,842)
35,560(64,521)(37,983)(254,529)(11,070)
68,60870,246
41,382

3
1
2
1
3
-

750
(4,013)(1,549)(1,468)638(1,327)(743)(5,024)
(236)
900
1,120
614

-

4,010
110
1,548
1,461
1,326
743
5,021
236
-

857,069(573,418)

10(10,338)-

14,4551.34

567,160
65,212,515

349,721

7
780

5,310

754
20,718132,71206-Jan-20
14-Apr-20
14-Apr-20
12-Jun-20
25-Jun-20
19-Aug-20
26-Aug-20
05-Oct-20
02-Dec-20
24-Nov-20
10-Dec-20
14-Dec-20
15-Dec-20
22-Dec-20

12.46
17.48
17.48
17.93
20.23
16.72
24.63
13.12
15.95
23.26
25.94
26.06
26.27
15.86

60,1798,194
65,55035,560
198,576
68,60855,612
26,085(60,179)(8,194)(65,550)(35,560)
19,73913,579(68,608)(55,612)130,448
11,564
307,597
20,125(26,085)

1
1
2
1
1
-

(750)
(143)
(1,145)
(638)
399
334
(900)
(886)
3,034
300
8,017
529
(414)

-

749
143
1,145
637
3,319
899
886
414

20-May-20

16.23

518,364
6,900,000

183,264
-

6
77

7,737
-

-

8,192
109,372

1,448,364
74,079,243

532,98516879

13,0472,233
22,951

250,276

Issue date

At 01 January 2019 (restated)
Acquisition related issuance ofshares:Sunny Side Up
Sperasoft
Sperasoft re: bonus to employees
Fire Without Smoke
Red Hot
Descriptive Video Works
Blindlight
Snowed inStudio Gobo and Electric Square
The Trailerfarm
TV+SYNCHRON
Ichi
KantanAcquisition related issuance ofsharesIssue of shares on exercise of shareoptions
At 31 December 2019 (restated)
Acquisition related issuance ofshares:Sunny Side Up
Laced
Cord Worldwide
Descriptive Video Works
Coconut Lizard
Studio Gobo and Electric Square
Maverick MediaTV+SYNCHRON
Ichi
G-Net Media
Jinglebell
High Voltage Software
Indigo Pearl
KantanAcquisition related issuance ofsharesShare placing
Issue of shares on exercise of shareoptions
At 31 December 2020

04-Jan-19
16-Jan-19
16-Jan-19
04-Jun-19
06-Jun-19
11-Jun-19
26-Jun-19
12-Aug-19
20-Aug-19
24-Sep-19
01-Oct-19
26-Nov-19
12-Dec-19

Per share €

12.46
16.48
14.13
20.12
9.12
17.93
20.57
19.55
19.74
21.31
13.12
15.94
15.86

0.96

Subject to applicable law, the Company’s articles of association and any relevant authority of the Company passed by the shareholders in general meeting,there is no limit to the number of shares which the Company can issue, nor are there are any restrictions on dividends or distributions on such shares. In
the context of the Company’s general meeting authorities, at the AGM of 27 May 2020, shareholders gave the Directors the authority to allot shares (orgrant rights to subscribe for, or convert any security into, shares) in the Company up to:a) 3,283,791 shares in respect of the Company’s Long Term Incentive Plan and Share Option Plan (5% of the Company’s issued share capital
as at 20 April 2020); andb) otherwise, up to 21,870,054 shares (33.3% of the Company’s issued share capital as at 20 April 2020).
This authority is considered prudent as it gives the Company flexibility to take advantage of possible opportunities which may arise from time to time. The
authority granted at the 2020 AGM will expire on the earlier of (i) 15 months after 27 May 2020; and (ii) the conclusion of the 2021 AGM.
Shares to be issued are valued at the share price at the date of acquisition, and are recorded in accordance with IAS 32.16.

Shares held in the Employee Benefit Trust (“EBT”)
2020
Ordinary shares held in the EBTShares335,425

2019
€'000
1,997

Shares335,425

€'000
1,997

Reserves
The following describes the nature and purpose of each reserve within owners’ equity:
Reserve

Description and purpose

Retained earnings

Cumulative net gains and losses recognised in the Consolidated Statement of Comprehensive
Income.

Foreign exchange reserve

Gains or losses arising on retranslation of the net assets of the overseas operations into Euro.

Share premium

The share premium account is the amount received for shares issued in excess of their nominal
value, net of share issuance costs.

Share option reserve

The share option reserve is the credit arising on share-based payment charges in relation to theCompany’s share option schemes.

Shares to be issued

For deferred consideration which is to be provided for by the issue of a fixed number of shares at
a future defined date, where there is no obligation on Keywords to offer a variable number ofshares, the deferred consideration is classified as an Equity Arrangement and the value of theshares is fixed at the date of the acquisition.

Merger reserve

The merger reserve was initially created following the Group reconstruction, when Keywords
Studios PLC acquired the Keywords International Limited group of companies.
When the Group uses Keywords Studios PLC shares as consideration for the acquisition of anentity, the value of the shares in excess of the nominal value (net of share issuance costs) is also
recorded within this reserve, in line with S612 of the Companies Act 2006.

Prior Year Restatement of Share Premium to Merger Reserve
In May 2020, the Company completed a placing of 6,900,000 new ordinary shares issued at a price of €16.23 (£14.50) per share, representing
approximately 10.5% of the issued share capital prior to the placing. Net of transaction costs, the placing raised proceeds of approximately €110m(£98m). The placing was made via a cash box structure, resulting in the Company acquiring the proceeds via a share for share exchange and hence
the premium on the issuance of new shares of €109.5m has been credited to Merger reserve (in accordance with S610 of the Companies Act 2006).
At the time of the placement, the proceeds were not allocated to a specific acquisition or specific purpose, and thus this reserve is considered
distributable. The new shares rank pari passu in all respects with the existing ordinary shares of the Company, including the right to receive all future
dividends and other distributions declared or paid after the date of placing.
Following completion of the share placement via the cash box structure in May 2020, a review of the Company’s merger reserves was performed. It
was identified that the premium on shares issued as part of the share placement in 2017 of €82.3m, was incorrectly recorded in non-distributableshare premium. As the placing was also made via a cash box structure, resulting in the Company acquiring the proceeds via a share for shareexchange, the premium on the issuance of new shares of €82.3m should have been credited to Merger reserve (in accordance with S610 of theCompanies Act 2006). At the time of the placing the proceeds were identified as allocated to specific acquisitions. Hence the reserve is not considered
distributable, but may become distributable in the future. The premium has been re-designated to Merger reserve and the prior period balances havebeen restated accordingly.

Share premium

Prior period restatement
At 1 January 2019 - as reported
Reclassification of Share premium within Reserves
At 1 January 2019 - as restatedMerger reserve

€'000

€'000

102,225(82,261)
19,96435,99682,261
118,257

It was further identified that the share premium of €14.4m on the share placement in 2015, again via a cash box structure, that was posted to Merger
reserve in 2015, is in fact distributable (as at the time of the placement the proceeds were not allocated to a specific purpose). For clarity, thistransaction for €14.4m, together with the €109.5m from the share placement in 2020 (totalling €123.9m) that are included in the Merger reserve, areconsidered distributable.

17 Share Options
In July 2013, at the time of the IPO, the Company put in place a Share Option Scheme and a Long-Term Incentive Plan (“LTIP”). The charge in relation
to these arrangements is as follows:

2020
€'000
2,576
12,774
15,350Share option scheme expense
LTIP option expense

2019
€'000
1,520
8,255
9,775

Of the total share option expense, €1,007k relates to Directors of the Company (2019: €754k).
Share Option Scheme
Share options are granted to Executive Directors and to permanent employees. The exercise price of the granted options is equal to the market price ofthe shares at the time of the award of the options. The Company has no legal or constructive obligation to repurchase or settle the options in cash.
Movements in the number of share options outstanding and their related weighted average exercise prices are as follows:

2020
Average
exercise pricein £ per share
9.97
15.93
15.64
4.55
12.66
4.39
17.91

Outstanding at the beginning of the period
Granted
LapsedExercised
Outstanding at the end of the period
Exercisable at the end of the period
Weighted average share price at date of exercise

2019
Average
exercise pricein £ per share
7.11
15.88
14.74
2.66
9.96
1.89
15.98

Number ofoptions
2,148,102
822,000(179,151)(445,713)
2,345,238
638,238

Number ofoptions
1,832,701
729,000(175,807)(237,792)
2,148,102
809,440

Summary by year
Year of Option
Exercise price
Outstanding at the beginning of the period
Granted
LapsedExercised
Outstanding at the end of the period
Exercisable at 31 December 2020
Exercisable 2021
Exercisable 2022
Exercisable 2023
Exercisable 2024

2013
£1.23
178,559(178,559)
-

2015
£1.58
544,481(1,420)(84,448)458,613458,613
-

2016
£2.54
91,229(1,601)(55,332)
34,29634,296
-

2017
£7.76
205,833(10,139)(68,660)
127,034
53,03474,000-2018£17.10469,500(36,839)(57,679)
374,982
91,982
141,500
141,500-2019£15.88658,500(69,713)(787)
588,000
196,000
196,000
196,000-2020£15.93822,000(59,439)(248)
762,313313
254,000
254,000
254,000

Total
2,148,102
822,000(179,151)(445,713)
2,345,238
638,238
411,500
591,500
450,000
254,000

The inputs into the Black-Scholes model, used to value the options are as follows:Year of Option
Weighted average share price (£)
Weighted average exercise price (£)
Fair value at measurement date (€)
Average expected life
Expected volatility
Risk free rates
Average expected dividend yield
Weighted average remaining life of options
in months

2013
£1.23
£1.23
€0.81
4 Years
36.12%
0.50%
1.00%

2015
£1.64
£1.58
€0.56
4 Years
28.03%
0.90%
0.75%

2016
£2.54
£2.54
€0.40
4 Years
27.17%
0.58%
0.55%

2017
£7.75
£7.76
€1.13
4 Years
24.79%
0.16%
0.21%

2018
£17.22£17.10€3.79
4 Years
35.87%
0.89%
0.10%

2019
£16.09£15.88€5.72
4 Years
45.23%
0.81%
0.10%

2020
£16.00£15.93€6.06
4 Years
50.15%
0.07%
0.10%

-

-

-

5

17

29

41

Total

Expected volatility was determined by reference to KWS volatility. The expected life used in the model has been adjusted based on management’s best
estimate, for the effects of non-transferability, exercise restrictions and behavioural considerations.

24Long-term Incentive Plan Scheme
LTIP share awards are subject to KWS performance versus the designated share index over a three-year period.
Movements in the number of share options outstanding and their related weighted average exercise prices are as follows:

2020
Average
exercise pricein £ per share
0.01
0.01
0.01
0.01
0.01
0.01
17.34

Outstanding at the beginning of the period
Granted
LapsedExercised
Outstanding at the end of the period
Exercisable at the end of the period
Weighted average share price at date of exercise

2019
Average
exercise pricein £ per share
0.01
0.01
0.01
0.01
0.01
0.01
16.17

Number ofoptions
3,445,868
1,428,000(178,400)(1,002,651)
3,692,817
373,648

Number ofoptions
2,677,467
1,298,136(200,367)(329,368)
3,445,868
732,299

Summary by year

Year of Option
Exercise price
Outstanding at the beginning of the period
Granted
LapsedExercised
Outstanding at the end of the period
Exercisable at 31 December 2020
Exercisable 2021
Exercisable 2022
Exercisable 2023

2013
£0.01
204,273(204,273)
-

2015
£0.01
200,959(153,601)
47,35847,358
-

2016
£0.01
327,067(196,807)
130,260
130,260
-

2017
£0.01
644,000(447,970)
196,030
196,030
-

2018
£0.01
857,000(58,000)
799,000
799,000
-

2019
£0.01
1,212,569(76,600)
1,135,969
1,135,969
-

2020
£0.01
1,428,000(43,800)
1,384,200
1,384,200

Total
3,445,868
1,428,000(178,400)(1,002,651)
3,692,817
373,648
799,000
1,135,969
1,384,200

The inputs into the Monte Carlo binomial model, used to value the options are as follows:Year of Option
Weighted average share price (£)
Weighted average exercise price (£)
Fair value at measurement date (€)
Average expected life
Expected volatility
Risk free rates
Weighted average remaining life of options
in months

2013
£1.23
£0.01
€0.62
3 Years
36.12%
0.50%

2015
£1.60
£0.01
€1.38
3 Years
28.21%
0.88%

2016
£2.56
£0.01
€1.74
3 Years
27.11%
0.54%

2017
£7.75
£0.01
€4.96
3 Years
24.79%
0.16%

2018£17.24£0.01€11.83
3 Years
35.87%
0.89%

2019£16.05£0.01€13.98
3 Years
45.26%
0.81%

2020£16.00£0.01€13.28
3 Years
50.15%
0.07%

-

-

-

-

5

17

29

Total

17

Expected volatility was determined by reference to KWS volatility. The expected life used in the model has been adjusted based on management’s best
estimate, for the effects of non-transferability, exercise restrictions and behavioural considerations. As any dividends earned are to be re-invested into thebusiness the impact of dividends has been ignored in the calculation of the LTIP share option charge.
LTIP’s vest on the third anniversary of the grant, if the market performance criteria are met. LTIPs must be exercised before the seventh anniversary of
the grant.

18 Other Payables

Current liabilities
Accrued expenses
Payroll taxes
Other payables (ii)Deferred and contingent consideration (i)Non-current liabilities
Other payables (ii)Deferred and contingent consideration (i)

(i)

Group
2020
€'000

2019
€'000

31,0862,563
10,50118,80862,95822,809
3,833
6,104
5,966
38,712

1,994
1,994

216
69
285

The movement in deferred and contingent consideration during the financial year was as follows:

Carrying amount at the beginning of the year
Consideration settled by cash
Consideration settled by shares
Unwinding of discount (note 6)
Additional liabilities from current year acquisitions (note27)
Fair value adjustments
Exchange rate movement
Carrying amount at the end of the year

Group
2020
€'000
6,035
(2,489)(3,321)
132
21,131(66)(620)
20,8022019€'000
19,306(14,711)
330
238
493
379
6,035

In general, in order for contingent consideration to become payable, pre-defined profit and / or revenue targets must be exceeded. The valuation ofcontingent consideration is derived using data from sources that are not widely available to the public and involves a degree of judgement (Level 3
input in the fair value hierarchy). On an undiscounted basis, the Group may be liable for deferred and contingent consideration ranging from €0.2m
to a maximum of €26.4m. A 10% movement in expected performance results, has no impact on the fair value of the contingent consideration, andhence there are no reasonably probable changes to the assumptions and inputs (including the discount rate), that would lead to a material change
to the fair value of the total amount payable.

(ii)

Other payables includes deferred income from contracts with customers of €2,967k (2019: €2,609k), which mainly comprise items
invoiced prior to services being delivered. The movement in the year is comprised of transfers in and out as items are deferred andsubsequently recognised as revenue.

19 Employee Defined Benefit Plans
In line with statutory requirements in France, Italy and India, we are required to maintain employee defined benefit termination payment schemes.
In France, employees are entitled to a lump-sum on retirement or early termination, based on salary and length of service ('Indemnité de Fin de Carrière'or IFC), entitling the Group's French employees to benefits of up to 2 month’s salary per year of service.
In Italy, on leaving employment, each employee is entitled to 1/13.5 of their final salary for each year of service ('Trattamento di Fine Rapporto' or TFR).
In India, in compliance with statutory requirements, employees with over 5 years service are entitled a termination benefit of 15/26 of monthly salary foreach year of service ('Gratuity' benefits).
The Group commissions an actuarial valuation of the related liabilities in each jurisdiction annually.
The liabilities at year end are recorded as long term. The actuarial gain or loss is recorded separately within Other comprehensive income. The
movements through the year are as follows:

Opening liabilities at 1 January
Liabilities in France recognised at 1 January 2019
Service cost
Interest cost
Benefits paid
Actuarial (gain) / loss recorded
Exchange rate movement
Closing liabilities at 31 December

2020
€'000
2,049
354
30
(110)
421
(51)
2,693

2019
€'000
1,378
210
307
35
(48)
167
2,049

The Directors have considered the key specific risk factors which the Group faces due to the employee defined benefit plans which are in place. Having

fully considered all specific elements of these plans the Directors believe that the key issues faced are as follows:

The plan is currently 100% unfunded, there are no specific assets to meet the future liabilities as they fall due, as such there will be a cash
flow impact as the liabilities must be met with current working capital as they fall due.
The Group has taken no specific actions to mitigate against these factors as due to the long-term nature of the plans it is expected that there will be no
sudden financial impact on the Group’s results caused by any of these factors. A maturity profile of the obligation is not presented as the liability is not
significant in the context of the Group, and due to the age profile of employees a significant outlay is not anticipated for the foreseeable future.
In 2021, the Group expects the costs of the employee benefit plan to be in line with current year levels, as staff levels are anticipated to not change
significantly in the period.
The actuarial valuation is based on the Projected Unit Credit Method, in line with IAS 19.

Cost for year
Service cost
Interest cost
Liabilities in France recognised at 1 January 2019
Actuarial (gain) / loss

2020
€'000
354
30
421
805

2019
€'000
307
35
210
167
719

Actuarial (gain) / loss
Change due to experience
Change due to demographical assumptions
Change due to financial assumptions

2020
€'000
98
(93)
416
421

2019
€'000
28
(24)
163
167

Assumptions Underlying the Actuarial Valuations and Sensitivities of the Assumptions
For the actuarial valuations the following demographic and economic and financial assumptions were applied:Mortality probabilities were derived from the population demographics, as recorded by the Government Statistics Offices in each jurisdiction.
Disability, retirement age and other relevant demographic assumptions were taken from relevant life assurance statistics.

Certain inputs were estimated by management includingoEmployee attrition rates, estimated based on company experience in each jurisdiction.
o
In Italy, TFR rules allow for early drawdown of benefits in certain circumstances. Such advances were estimated on the basis ofcompany experience.
Economic and Financial Assumptions
Staff salary increase rate
Inflation rate
Discount rate

2020
3.63%
2.93%
1.23%

2019
3.38%
2.06%
1.64%

Key Statistics
Staff (number)
Average age (years)
Average service (years)

2020
782
31
4

2019
749
31
4

Interest Rate Sensitivities(0.25)%
0.25%

2020
€'000
2,842
2,568

2019
€'000
2,179
1,964

Mortality Rate Sensitivities(0.025)%0.025%

2020
€'000
2,696
2,693

2019
€'000
2,056
2,054

Staff Turn Over Rate Sensitivities(0.50)%
0.50%

2020
€'000
2,726
2,664

2019
€'000
2,090
2,046

Staff Salary Increase Rate Sensitivities(0.50)%
0.50%

2020
€'000
2,703
2,745

2019
€'000
2,033
2,103

20 Loans and Borrowings

Group
Maturity analysis of Loans and borrowings
Current
Expiry within 1 year
Non-current
Expiry between 1 and 2 years
Expiry over 2 years

Currency denomination
Euro
Canadian Dollars

2020
€'000

2019
€'000

-

80

195
195

59,671
59,671

195

59,751

195
195

59,500251
59,751

In 2019 the Company amended and extended it’s existing Syndicated Bank revolving credit facility ('RCF'). The RCF allows financing of up to €100m,with an option to increase this by up to €40m to a total of €140m, at a rate based on a margin over EURIBOR, plus a separate margin charged for theunutilised facility. The RCF extends to October 2022, with an option to extend this maturity date by up to a further 2 years. While technically any
borrowings are repaid and re-borrowed multiple times during the term of the RCF, so long as the Group remains compliant with the financial covenants
and certain other terms of the RCF, the debt is rolled from one period to another, with the legal and commercial substance of a multi-year committed
facility. Hence the Group presents liabilities under the RCF as non-current. In the prior period, the original RCF arrangement which was presented as acurrent liability during the process of being re-negotiated, was re-designated to non-current following re-negotiation.
In connection with the RCF, security has been granted over the major subsidiaries of the Group and the lenders also require the Group to comply withand report interest cover and leverage ratios in connection with its financial covenants. Non-compliance with terms of the RCF could result in lenders
refusing to advance more funds, or in the worst case, calling in outstanding loans. Throughout the period, the Group operated well within the interest
cover and leverage ratio terms of the RCF agreement.
The movements in loans and borrowings is as follows:

At 1 January 2019
Cash flows:
Drawdowns
Repayments
Non-cash flows:
Recognition on acquisition ofsubsidiaries
Current re-designated to non-current
Exchange rate movement
At 31 December 2019
Cash flows:
Drawdowns
Repayments
Non-cash flows:
Exchange rate movement
At 31 December 2020

Current€'000
40,071Group
Non-current
€'000
230

Total
€'000
40,301(71)

27,000(7,902)27,000(7,973)(39,920)80

402
39,92021
59,671402
21
59,751-

4,500(64,030)

4,500(64,030)

(7)
73

(19)
122

(26)
195

Following the share placing in May 2020, the balance of the RCF was repaid in June 2020, with the residual balance being loans owed by Keywords
Studios QC-Interactive Inc.
Loans and borrowings (classified as financial liabilities under IFRS 9), are held at amortised cost. Interest expenses which are calculated using theeffective interest method, are disclosed in note 6.

21 Lease Liabilities
The Group has entered into leases, across the business, principally relating to property. These property leases have varying terms and renewal rights.
Management applies judgement in determining whether it is reasonably certain that a renewal or termination option will be exercised.
The movement in lease liabilities during the financial year was as follows:
Group
2020
€'000
21,907

Carrying amount at the beginning of the year
Recognition on acquisition of subsidiaries (note27)
Adjustments from adoption of IFRS 16
Liabilities recognised on new leases in the period
Unwinding of discounted liabilities - leaseliabilities
Payment of principal and interest on leaseliabilities
Exchange rate movement
Carrying amount at the end of the year

2,376

2019
€'000
-

15,035990
23,138
4,315

843

694

(9,013)(2,284)
28,864(8,049)819
21,907The value of leases not yet commenced to which the lessee is committed, which are not included in lease liabilities at 31 December 2020, were €10.3m(2019: €nil).

Group
Maturity analysis of lease liabilities

Current
Not later than one year
Non-current
Later than one year and not later than fiveyears
Later than five years

At 31 December

2020
€'000
Lease
payments

2020
€'000
Financecharges

2020
€'000
Lease
liabilities

2019
€'000
Lease
payments

2019
€'000
Financecharges

2019
€'000
Lease
liabilities

8,291

930

7,361

8,281

582

7,741

18,715
5,307
24,022

1,013
1,506
2,519

17,702
3,801
21,503

12,321
2,718
15,039

216
703
919

12,1522,014
14,16632,3133,449

28,86423,3201,501

21,907

The Group has elected not to recognise a lease liability for short term leases (leases with an expected term of 12 months or less) or for leases of low
value assets. Payments made under such leases are expensed on a straight-line basis. The expenses in the period relating to payments not included in
the measurement of the lease liability were as follows:Group
Lease payments not recognised as a liability
Short-term leases
Leases of low value assets

The future minimum lease payments related to theseleases
Not later than one year
Later than one year and not later than five years
Later than five years

2020
€'000

2019
€'000

1,747
1,747

1,616
1,616

991
991

651
651

The effect of variable lease payments and re-instatement costs on future cash outflows arising from leases, is not material for the Group.

22 Deferred Tax
Details of the deferred tax assets and liabilities, and amounts recognised in the Income statement are as follows:

Defined benefit termination payments
Available losses
Rent free period provisions
Fixed asset tax base versus accounting book value
Deferred tax related to tax credits
Deferred tax arising on items deductible on a paid basis
Recognition on acquisition of subsidiaries
Deferred tax arising on intangibles
Net tax assets / liabilities
Impact of change in tax rates
Prior year (over) / under provision
Total (credited) / charged to income statement

Accelerated capital allowances
Defined benefit termination payments
Available losses
Rent free period provisions
Fixed asset tax base versus accounting book value
Deferred tax related to tax credits
Deferred tax arising on items deductible on a paid basis
Deferred tax arising on intangibles
Net tax assets / (liabilities)
Impact of change in tax rates
Prior year (over) / under provision
Total (credited) / charged to income statement

2020
€'000
Assets2020€'000
Liabilities

2020
€'000
Net

69
1,157
75
603
38
3,344
9,363
14,649

704
2,144
1,405
3,970
2,352
10,575

69
1,157
75
(101)
(2,106)
1,939
5,393(2,352)
4,074

2019
€'000
Assets2019€'000
Liabilities

2019
€'000
Net

50
1,450
11
578
474
2,497
5,060

575
3,637
1,507
3,803
9,522

50
1,450
11
3
(3,163)990(3,803)(4,462)The deferred tax asset not recognised on available losses at the period end is €3.2m (2019: €3.1m).

2020
€'000
(Credited) /charged toincomestatement
(19)
293
(64)
104
(1,057)(949)(1,451)(3,143)289(18)(2,872)

2019€'000(Credited) /charged toincomestatement
(1)
16
(575)
19
484
695
469
(1,990)
(883)
(80)
(95)
(1,058)

23 Financial Instruments and Risk Management
Interest Rate Risk
Interest rate risk is the risk that the value of financial instruments will fluctuate due to changes in market interest rates. The Group’s income andoperating cash flows are substantially independent of changes in market interest rates. The management monitors interest rate fluctuations on acontinuous basis and acts accordingly.
Where the Group has a significant amount of surplus cash, it invests in higher earning interest deposit accounts.
Due to interest rate conditions, the interest rates for short-term deposits are at similar levels to those achieved for longer-terms.
The effect of a strengthening or a weakening of 1% in interest rates charged during the reporting period on the interest expense would have resulted in thefollowing pre-tax profit / (loss) impact for the year:

Interest expense

1%
Strengthening
2020
€'000
(290)

1%
Weakening
2020
€'000
257

1%
Strengthening
2019
€'000
(503)

1%
Weakening
2019
€'000
503

Credit Risk
The Group’s main financial assets are cash and cash equivalents, as well as trade and other receivables which represent the Group’s maximum exposure
to credit risk in connection with its financial assets.
Credit risk arises when a failure by counterparties to discharge their obligations could reduce the amount of future cash inflows from financial assets on
hand at the reporting date. Credit risk arising in the context of the Group’s operations is not significant with the total bad debt provision at the balance
sheet date amounting to 4% of net trade receivables (2019: 3.0%). Customer credit risk is managed at appropriate Group locations according toestablished policies, procedures and controls. Customer credit quality is assessed and credit limits are established where appropriate. Outstanding
customer balances are regularly monitored and a review for indicators of impairment (evidence of financial difficulty of the customer, payment default,
breach of contract etc.) is carried out at each reporting date. Significant balances are reviewed individually while smaller balances are grouped andassessed collectively. Receivables balances are unsecured and non-interest-bearing. The trade receivables balances disclosed comprise a large
number of customers spread across the Group’s activities and geographies with balances classified as “Not past due” representing 79% of the total
trade receivables balance at the balance sheet date (2019: 84%). Trade and other receivables are carried on the Consolidated statement of financial
position net of bad debt provisions.
The ageing of trade receivables can be analysed as follows:Group

At 31 December 2020
At 31 December 2019Total

Not past due

1-2 months
past due€'000
47,832
43,243€'000
37,93636,208

€'000
7,678
6,136

More than 2months past
due
€'000
2,218
899

2020
€'000
1,283

2019
€'000
1,717

1,293
(284)
(310)
1,982

500
54
(988)
1,283

A provision for doubtful debtors is included within trade receivables and can be reconciled as follows:

Provision at the beginning of the year
Impairment of financial assets (trade receivables) charged to administration
expensesForeign exchange movement in the year
Utilised
Provision at end of the year

Trade receivables loss allowance is estimated using a practical expedient to arrive at lifetime expected credit losses. Overdue receivables are evaluatedto calculate an expected credit loss using a historical credit loss experience of 0.5% (2019: 0.5%). Taking into account internal and external information,
the historical credit loss experience may be adjusted where it is determined that there has been a significant increase in credit risk. Where a receivableis credit impaired, the impairment is recognised immediately, and impaired balances are removed from the expected credit loss calculation. Due to thepandemic, Credit impaired receivables provisions were increased to €1.7m at 31 December 2020.

Trade receivables grossCredit impaired
Expected credit losses
At 31 December 2020

Trade receivables grossCredit impaired
Expected credit losses
At 31 December 2019Total

Not past due

1-2 months
past due€'000
49,814(1,733)(249)
47,832€'000
38,150(23)(191)
37,936

€'000
7,887
(170)
(39)
7,678

Total

Not past due

1-2 months
past due€'000
44,526(1,071)(212)
43,243€'000
36,386(178)
36,208

€'000
6,166
(30)
6,136

More than 2months past
due
€'000
3,777
(1,540)(19)
2,218
More than 2months past
due
€'000
1,974
(1,071)(4)
899

Related party receivables of €nil were past due at 31 December 2020 (2019: €nil).
Currency Risk
Currency risk is the risk that the value of financial instruments will fluctuate due to changes in foreign exchange rates. The foreign exchange risk arises
for the Group where assets and liabilities arise in a currency other than the functional currency of the entity.
The Group’s policy, where possible, is for Group entities to manage foreign exchange risk at a local level by matching the currency in which revenue isgenerated with the expenses incurred and by settling liabilities denominated in their functional currency with cash generated from their own operations inthat currency. Where Group entities have liabilities denominated in a currency other than their functional currency (and have insufficient reserves of thatcurrency to settle them), cash already denominated in that currency will, where possible, be transferred from elsewhere within the Group.
The Group is predominantly exposed to currency risk on the balances held within working capital across the Group and the exposure is concentrated in the
movement of the Canadian Dollar, US Dollar and Sterling against the Euro. The effect of a strengthening or weakening of 10% in those currencies against
the Euro at the reporting date on the working capital balances would, all other variables held constant, have resulted in the following pre-tax profit / (loss)
impact for the year:

2020
€'000
10%

US Dollar to Euro
Canadian Dollar to Euro
Sterling to EuroStrengthening
4,712
594
835

2020
€'000
10%
Weakening

2019
€'000
10%
Strengthening

2019
€'000
10%
Weakening(3,855)
(486)
(683)

3,052
1,779
1,535

(2,497)(1,455)(1,256)

Total Financial Assets and Liabilities
The carrying amount of the financial assets and liabilities shown in the Consolidated Statements of financial position are stated at amortised costs, withthe exception of contingent consideration held at fair value.
Liquidity Risk
Liquidity risk arises from the Group’s management of working capital and the financial charges on its debt instruments.
The Group’s policy is to ensure that it will have sufficient cash to allow it to meet its liabilities when they become due. The Directors consider liquidity risk
is mitigated by the strong working capital position, with €190m of current assets, including cash of €103m available to settle liabilities as they fall due.
The following are the contractual maturities (representing undiscounted contractual cash flows) of the Group’s financial liabilities:

Group

At 31 December 2020
Trade payables
Deferred and contingent
consideration (i)Other payables
Loans and borrowings
Loan interest
Lease liabilities
Total

At 31 December 2019
Trade payables
Deferred and contingent consideration (i)Other payables
Loans and borrowings
Loan interest
Lease liabilities
Total

Carrying
value
Total

Contractual cash flows
Total

€'000
8,170
20,80244,150195
1028,864102,191

1-2 years

2-5 years

€'000
8,170

Within 1
year
€'000
8,170

€'000
-

€'000
-

Over 5
years
€'000
-

26,44244,150195
1032,313111,280

20,69944,15073
58,291
81,388

5,743
122
5
7,153
13,023

11,562
11,562

5,307
5,307

1-2 years

2-5 years

€'000
69
216
5,078
5,363

€'000
59,671
7,858
67,529Over 5
years
€'000
2,144
2,144

Carrying
value
Total

Contractual cash flows*
Total

€'000
8,027
6,035
32,96259,751
102
21,907
128,784

€'000
8,027
6,035
32,96259,751
102
23,320130,197

Within 1
year
€'000
8,027
5,966
32,74680
102
8,240
55,161* Please note the prior year comparative has been re-designated to reflect the current year presentation as the Directors consider this to be more appropriate.

(i) Deferred and contingent consideration at 31 December 2020 has arisen on business combinations, and is based on set amounts to be paid in the
future to sellers under share purchase agreements. In general, in order for contingent consideration to become payable, pre-defined profit and / orrevenue targets must be exceeded. On an undiscounted basis, the Group may be liable for deferred and contingent consideration up to a maximumof €26.4m.

24 Capital Management

2020
€'000
195
(103,070)(102,875)
371,235(27.7)%

Group
Loans and borrowings (note 20)
Less: cash and cash equivalents
Net debt / (net cash) position
Total equity
Net debt / (net cash) to capital ratio (%)

2019
€'000
59,751(41,827)
17,924
222,958
8.0%

The Group manages capital by monitoring debt to capital and net debt ratios. This debt to capital ratio is calculated as net debt to total equity. Net debt iscalculated as loans and borrowings (as shown in the Consolidated statement of financial position) less cash and cash equivalents. The liquidity risk andcash management for the Group is managed centrally by the Group Treasury function. Group Treasury manage bank balances centrally, and monitors
the credit rating and stability of the institutions the Group banks with. The Board receives projections on a monthly basis as well as information regarding
cash balances. The Group's strategy is to preserve a strong cash base and secure access to finance at reasonable cost by maintaining a good credit
rating.

25 Investment in Subsidiaries
The results and financial position of all the subsidiaries are included in the consolidated financial statements.
Details of the Group as at 31 December 2020 are set out below:

Name

Country ofincorporation

Date ofincorporation /acquisition

Keywords International Ltd

Ireland13-May-98

100%

Whelan House, South County Business Park, Dublin 18, Ireland.

Keywords International Co., Ltd.

Japan

30-Nov-10100%

2-3-1 Kudanminami, Chiyoda-ku, Tokyo 102-0074, Japan

Keywords International, Inc.

USA

26-Sep-12

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

Liquid Violet Ltd *UK

15-Jan-14

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Keywords Studios QC-Games Inc.

17-Feb-14

100%

1751 Richardson, suite 8400, Montréal, Québec, Canada H3K1G6

Babel Media USA, Inc.

Canada(Quebec)
USA

17-Feb-14

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

Babel Media India Private Limited

India

17-Feb-14100%

Babel Media Ltd *UK

17-Feb-14

100%

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, West Enclave,
Pitampura, New Delhi, 110034, India
201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Keywords International Pte. Limited

Singapore

24-Apr-14

100%

Keywords Studios Italy S.R.L.

Italy

08-May-14

100%

20 Kallang Avenue, #06-6A, Lobby B, Pico Creative Centre, Singapore
339411
Via Egadi 2, Milano, MI, 20144, Italy

Keywords Studios Los Angeles, Inc.

USA

08-May-14

100%

350 N. Glenoaks Blvd., Suite 305, Burbank, CA 91502, USA

Lakshya Digital Private Limited *India

09-Oct-14

100%

Edugame Solutions Private LimitedIndia

09-Oct-14

100%

3rd floor, Vardhman Orchard Plaza, Plot No 4, LSC, West Enclave,
Pitampura, New Delhi, 110034, India
D – 3/C, Munirka Flats, New Delhi – 110067

Lakshya Digital Singapore Pte. Ltd

Singapore

09-Oct-14

100%

Keywords Studios QC-Tech Inc.

Canada(Quebec)
Spain

06-Jan-15

100%

20 Kallang Avenue, #06-6A, Lobby B, Pico Creative Centre, Singapore
339411
1751 Richardson, suite 8400, Montréal, Québec, Canada H3K1G6

09-Jan-15

100%

Passeig de Gràcia 49, 1er2a, 08007 Barcelona, Catalonia, Spain

Keywords do Brasil Localizacao e Traducao
Ltda
Keywords (Shanghai) Information Technology
Ltd
Keywords Studios Spain SLU

Brazil

18-Jan-15

100%

China

02-Apr-15

100%

Spain

16-Jul-15

100%

Av. Churchill, 109 – Sala 204 – Centro, Rio de Janeiro-RJ, Brazil CEP:
20020-050
7TH Floor, Building A, Dong Ti YuHui Road, Hongkou District, Shanghai,
China
Julián Camarillo 6A, 3B, 28037 Madrid, Spain

Keywords Studios México, S. de R.L. de C.V.

Mexico16-Jul-15

100%

Liquid Development, LLC

USA

19-Aug-15

100%

Keywords Asia Private Ltd

Singapore

15-Mar-16

100%

Synthesis Deutschland GmbH *Germany

12-Apr-16

100%

20 Kallang Avenue, #06-6A, Lobby B, Pico Creative Centre, Singapore
339411
Holstenkamp 46 A, Bahrenfeld, 22525 Hamburg, Germany

Synthesis Global Solutions SA *Switzerland

12-Apr-16

100%

Corso Elvezia 16, 6900 Lugano, Ticino, Switzerland

Keywords Studios France SAS

France08-Jun-16

100%

59 Boulevard Exelmans, 75016 Paris, France

Player Research Ltd

UK

26-Oct-16

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Keywords Studios QC-Interactive Inc.

16-Nov-16

100%2031 boul. du Curé-Labelle, Saint-Jérôme (Québec) J7Y1S5, Canada

SPOV Ltd

Canada(Quebec)
UK

16-Feb-17

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Xloc, Inc.

USA

08-May-17

100%8801 Fast Park Drive, Suite 301, Raleigh, NC 27617, USA

GameSim Inc.

USA

16-May-17

100%13501 Ingenuity Drive, Suite 310, Orlando, FL 32826, USA.

Strongbox Ltd

Seychelles

19-May-17

100%

Suites 103, 106 and 107 Premier Building, Victoria, Mahe, Seychelles

Red Hot Software (Shanghai) Ltd

China

19-May-17

100%

Red Hot Software (Zhengzhou) Ltd

China

19-May-17

100%

Eastern New Media Limited

Hong Kong

19-May-17

100%

PT Limitless Indonesia

Indonesia

19-May-17

100%

7TH Floor, Building A, Dong Ti YuHui Road, Hongkou District, Shanghai,
China
Room 207, 11th Floor, Building No. 3, No. 57 Ke Xue Da Dao, Zheng Zhou,
He Nan, China
Flat/Rm 4304, 43F, China Resources Building, 26 Harbour Road, Wanchai,Hong Kong
JI. Timoho II, No. 32, Yogyakarta, Indonesia

Around the Word GmbHGermany

03-Augl-17

100%

Rosenstrasse 2, D-10178 Berlin

d3t LtdUK

19-Oct-17

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Keywords US Holdings Inc.

USA

23-Oct-17

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

Keywords International Barcelona SL

Ownership ^Registered office

Torrente #75, Colonia Ampliación Alpes, Del. Álvaro Obregón, CP. 01710,
Ciudad de México, México
411 SW 2nd Ave Ste 300, Portland, OR 97204, USA.

Keywords Canada Holdings Inc.

Canada(Quebec)
Canada (BC)27-Oct-17

100%

1751 Richardson Street Suite 8400 Montreal QC H3K 1G6 Canada

Keywords Studios B.C., Inc.

27-Oct-17

100%

1700-1075 West Georgia Street, Vancouver, BC, Canada V6E 3C9

VMC Consulting CorporationUSA

24-Oct-17

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

Sperasoft Poland Spólka z.o.o.

Poland13-Dec-17100%

Ul. Na Kozłówce 27, 30-664 Kraków, Poland

Sperasoft Studios LLC

Russia13-Dec-17

100%196084, Russia, Saint-Petersburg, Kievskaya street, 5 – building

Sperasoft, Inc.

USA

13-Dec-17

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

SperaSystems LLC

USA

13-Dec-17

100%2033 Gateway Pl Ste 500 San Jose, CA 95110-3712, USA

Keywords Studios Ltd *Ireland27-Mar-18

100%

Whelan House, South County Business Park, Dublin 18, Ireland.

Keywords UK Holdings Limited

UK

28-Mar-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Keywords Ventures Limited

UK

06-Apr-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Laced Music Ltd

UK

07-Apr-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Cord Worldwide Ltd

UK

07-Apr-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Paleblue Limited

UK

07-Apr-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Fire Without Smoke Ltd

UK

29-May-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Fire Without Smoke Inc

USA

29-May-18

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

Blindlight, LLC

USA

08-Jun-18

100%8335 Sunset Blvd, West Hollywood, CA 90069, USA.

Snowed In Studios, Inc

Canada19-Jul-18

100%

400-981 Wellington Street West, Ottawa, Ontario, K1Y 2Y1

Studio Gobo Limited

UK

17-Aug-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Bitsy SG Limited

UK

17-Aug-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Electric Square Limited

UK

17-Aug-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Alset LtdUK

17-Aug-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Itsy SGD Limited

UK

17-Aug-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

d3t Development Ltd

UK

30-Aug-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

The Trailerfarm Limited

UK

13-Sep-18

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Sunny Side Up Creative Inc.

Canada03-Jan-19

100%

Appsectest LtdUK

22-Jan-19

48%

Keywords Studios Netherlands B.V.

Netherlands

05-Feb-19

100%

410 Boulevard Charest Est, Suite 410, Québec, Québec, Canada, G1K
8G3.
Unit 13 Orton Enterprise Centre, Bakewell Road, Peterborough,Cambridgeshire, United Kingdom, PE2 6XU
Wilhelmina van Pruisenweg 35, 2595AN The Hague, the Netherlands

Wizcorp Inc.

Japan

18-Apr-19

100%

Descriptive Video Works Inc.

Canada11-Jun-19

100%

3-10-14, Higashi-Nihonbashi 3-chome, Sunrise Tachibana 6F, Chuo-ku,
Tokyo ZIP 103-0004
400-725 Granville Street, PO Box 10325, Vancouver BC V7Y 1G5, Canada

Keywords Germany Holdings GmbHGermany

06-Sep-19

100%

Moriz-Seeler-Strasse 5-7, Franz Ehrlich Haus,12489 Berlin, Germany

TV+SYNCHRON Berlin GmbHGermany

01-Oct-19

100%

Moriz-Seeler-Strasse 5-7, Franz Ehrlich Haus,12489 Berlin, Germany

Ichi Holdings Limited (in liquidation)UK

26-Nov-19

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Ichi Limited

UK

26-Nov-19

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Ichi Creative Ltd

USA

26-Nov-19

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

9409-2954 Québec Inc.

Canada04-Dec-19

100%

1751 Richardson Street, Suite 8400, Montreal, Quebec, H3K 1G6, Canada

Xcelerator Machine Translations Limited

Ireland12-Dec-19

100%

Invent, Dublin City University, Glasnevin, Dublin 9, Ireland

Marching Cube, LLC

USA

22-Jan-20

100%

815A Brazos #334 Austin, TX 78701-2502, USA

Coconut Lizard LimitedUK

25-Jun-20

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Maverick Media LimitedUK

27-Aug-20

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

g-Net Media, Inc.

USA

24-Nov-20

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

3455 Productions, LLC

USA

24-Nov-20

100%

251 Little Falls Drive, Wilmington, New Castle, DE 19808, USA

Jinglebell S.r.l.

Italy

10-Dec-20

100%

Via Marco d’Oggiono 12, Milan, Italy

High Voltage Software, Inc.

USA

14-Dec-20

100%2345 Pembroke Ave., Hoffman Estates, IL 60169, USA

HVS Nola LLC

USA

14-Dec-20

100%

201 St. Charles Ave., Suite 2220, New Orleans, LA 70170, USA

Indigo Pearl LimitedUK

15-Dec-20

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT

Lonsdale Miller LimitedUK

15-Dec-20

100%

201 Temple Chambers, 3-7 Temple Avenue, London, England, EC4Y 0DT* indicates a direct subsidiary (all other holdings are indirect, being subsidiaries of various intermediate group holding companies).
^ Proportion of voting rights and ordinary share capital held

Post-acquisition, the Group reviews entities to streamline activities and close any dormant entities acquired or restructured entities. Re-structuring
details are set out below:

Name
Country ofincorporation

Date ofincorporation /acquisition

Project Titanium Funding Limited

Jersey06-May-20

Binari Sonori Audio Productions LLC

USA

08-May-14

Descriptive Video Works USA Inc.

USA

KW Studios Limited *Cord Artists Management Limited

Ownership ^Date of re-structuring

Re-structuring details

100%

22-May-20

Liquidated

100%

06-Sep-20

Dissolved

11-Jun-19

100%

07-Oct-20

Dissolved

UK

29-May-13

100%

24-Nov-20

Struck off

UK

07-Apr-18

100%

24-Nov-20

Struck off

26 Related Parties and Shareholders
Italicatessen Limited, a company registered in Ireland, is related by virtue of a common significant shareholder. P.E.Q. Holdings Limited is 100% ownerof Italicatessen Limited. At 31 December 2020, P.E.Q. Holdings Limited owned 4.73% (2019: 5.37%) of the Company. In addition, Mr. Giorgio Guastalla
is a Director of Italicatessen Limited, P.E.Q. Holdings Limited and the Company, and owns, or controls, 90% of the share capital of P.E.Q. Holdings
Limited.
The following transactions arose with Italicatessen Limited, which provides canteen services to Keywords International Limited, on an arm’s length
basis:

Operating expenses
Canteen charges

2020
€'000

2019
€'000

13
13

73
73

2020
€'000
-

2019
€'000
13
13

The following are year-end balances owing by the Group:

Italicatessen Limited

The Group paid the following amounts, on an arm’s length basis, to Mr. Giorgio Guastalla, Director of the Company, and shareholder of P.E.Q. Holdings
Limited, in respect of rent on premises occupied by employees of the Group in Dublin.

Operating expenses
Rental payments

The details of key management compensation (being the remuneration of the Directors) are set out in note 10.

2020
€'000

2019
€'000

22
22

25
25

27 Business Combinations
2020
€'000

2019
€'000

872

722

2,376

990

Details of goodwill and the fair value of net assets acquired
Book value:
Property, plant and equipment
Right of use assets
Intangible assets
Trade and other receivables - gross

-

125

4,069

1,559

-

-

Cash and cash equivalents

9,477

2,112

Trade and other payables(4,904)(3,295)

Lease liabilities(2,376)

(990)

-

(402)

9,514

821

Identifiable intangible assets

17,673

1,490

Identifiable tangible assets

(27)

41

Bad debt provision

Loan
Book value of identifiable assets and liabilities acquired
Fair value adjustments:

Deferred tax assets

9,363

-

Trade and other payables

1,003

432

Deferred tax liabilities(3,970)-Total fair value adjustments

24,042

1,963

Net assets acquired

33,556

2,784

-

(148)

Goodwill from current year acquisitions

47,112

16,950Total purchase consideration

80,66819,58646,924

15,32341

238

Non-controlling interest

Details of purchase consideration and cash outflows from current acquisitions
Cash
Deferred cash
Deferred consideration contingent on performance

21,090-Shares to be issued

12,613

4,025

Total purchase consideration

80,66819,586

Fixed number of shares to be issued

503,052

275,975

Cash paid in the period

46,924

15,163

Less: cash and cash equivalent balances transferred(9,477)(2,112)

Net cash outflow arising on acquisition

37,447

13,051

307

535

35,7297,167

Related acquisition costs charged through to the Consolidated statement of comprehensive income
Details of pro forma revenues and profitability of current acquisitions
Pre-acquisition revenue

-

(68)

Post-acquisition revenue

7,208

6,066

Pro forma revenue

42,937

13,165Pre-acquisition profit before tax

9,399

151

Post-acquisition profit before tax

2,561

(170)

Pro forma profit before tax

11,960(19)Pre-acquisition revenue with Keywords GroupThe acquisitions made in the year are in line with the Group’s strategy to grow organically and by acquisition, as it selectively consolidates the highly
fragmented market for video game services. The companies will bring additional talent, expertise and industry experience to Keywords' client base.
Being able to offer the additional services to our clients will further enhance our reputation as the leading provider of services to the global video
games industry.
The amounts recognised in respect of the identifiable assets acquired and liabilities assumed of acquisitions in the year are set out in the table above.
The main factors leading to the recognition of goodwill on the acquisitions are the presence of certain intangible assets in the acquired entities, which
are not valued for separate recognition. These include expertise in the acquired entities, enhancing and growing our services capabilities, broadening
our service offering, and extending our geographical footprint, further building out our global platform.
The total amount of goodwill arising on business combinations completed in 2020, that is expected to be deductible for tax purposes was €21.6m.

28 Significant Events and Transactions
The COVID-19 pandemic resulted in restrictions being put in place requiring most of the Group’s studios to be temporarily closed from March onwards.
The Group has been able to move most employees to work from home arrangements and whilst this has resulted in some short term disruption,
particularly in the Audio and Testing service lines, it has allowed production to continue across most of the Group’s operations. Since June, most of
the Group’s Audio studios have reopened and from July some activities started to operate from Testing studios, however at the year end the majorityof employees were still working from home.
The Group has demonstrated a strong financial resilience during the period, with continued demand for most of the Group’s services albeit certain
service lines have been held back by COVID-19 operational and market disruption particularly in Testing, Audio and Localization. The significant
events and transactions (together with relevant judgements, estimates and assumptions) that have occurred in the period relating to the effects of the
COVID-19 pandemic are summarised below:
Impairment review:As presented in note 11, the Group performs a full assessment of the carrying value of goodwill on an annual basis. Through the year interim
assessments were made using updated forecasts and projections taking into account the impact of COVID-19. The result of these assessments wasthat no impairment was required.
In addition specific impairment reviews were performed for other intangible asset classes where it was considered COVID-19 had the potential to trigger
an impairment. As outlined in note 11, due to the uncertainty caused by COVID-19 an impairment charge of €2,060k was recognised in the period, related
to intangible assets in certain early technology pre-revenue businesses.
Credit risk:
The Group’s exposure to credit risk is limited to the carrying amount of financial assets (Trade receivables) recognised at the balance sheet date. The
Group has not seen a significant increase in credit risk during the pandemic, largely due to the resilience of the broader video games industry. However
as outlined in note 23, due to the uncertainty caused by the pandemic, the Group has taken a conservative view on the recoverability of overdue
receivables, when calculating Credit impaired receivables, and thus impaired receivables have increased to €1.7m at 31 December 2020. Credit risk
continues to be monitored and managed closely by the Group, with a heightened awareness due to the pandemic.
Government subsidies claimed:
The Group applied for COVID-19 government subsidies in various jurisdictions, introduced in response to the global pandemic. Judgement has been
applied in determining both the eligibility for these programs, and the presentation of the subsidies in the financial statements. In certain jurisdictions
COVID-19 supports displaced ongoing government incentives and reliefs, principally MMTC. In these instances, the Group has elected to present theongoing incentives as if they have been received, reducing the amounts recognised as COVID-19 government subsidies accordingly. Included in theConsolidated statement of comprehensive income are government subsidies recognised of €9.2m (net of amounts recognised as other government
incentives). The supports relate to wage subsidies designed to help prevent job losses and better position companies to resume normal operations
following the crisis.

29 Events after the Reporting Date
Acquisition of Heavy Iron
On 17 September 2020, the Group announced that it had entered into a conditional agreement to acquire the entire issued share capital of Heavy Iron
Studios, Inc. ("Heavy Iron"), a provider of specialised game development services, for total consideration of up to US$13.3m. Under the terms of theacquisition, subject to certain closing conditions, Keywords agreed to pay initial consideration of US$4m in cash and the equivalent of US$0.5m in new
ordinary shares to the seller on the first anniversary of the acquisition. In addition, deferred consideration of up to US$8.8m is payable to the seller, in a
mix of cash and shares, based on performance targets being met by the first and second year anniversaries of the acquisition. Following on the resolutionof the closing conditions, on 13 January 2021 Keywords announced that it completed the acquisition of Heavy Iron for the terms envisaged under theconditional agreement.
Acquisition of Tantalus
On 18 March 2021, the Group announced the acquisition of Tantalus Media Pty Ltd ("Tantalus"), for a total consideration of up to US$46.8m. Tantalus isa leading and prolific developer of high quality, multi-platform titles. The acquisition marks Keywords Studios' entry into the Australian video games market.
Under the terms of the 85% investment, Keywords Studios will pay a maximum amount of US$46.8m, comprising initial consideration of US$30.6m(US$18.4m in cash from existing resources and the equivalent of US$12.2m in new ordinary shares) and deferred consideration of up to US$16.2m, in a
mix of cash and new ordinary shares, based on performance targets for Tantalus over two years. The new ordinary shares to be issued as part of theinitial consideration and the deferred consideration will be subject to a one-year lock-in period and orderly market provisions for a further one year period.
Keywords has acquired 85% of the issued share capital of Tantalus' parent company, Keywords Australia Pty Ltd ("Keywords Australia"), a new company
set up for this transaction. Put and call options are in place that would allow the Group to buy the 15% shareholding in Keywords Australia in 3 years fromthe vendor’s wholly owned investment company.

Alternative performance measures
The Group reports a number of alternative performance measures (‘APMs’) to present the financial performance of the business, that are not GAAP
measures as defined under IFRS. The Directors believe that these measures, in conjunction with the IFRS financial information, provide the usersof the financial statements with additional information to provide a more meaningful understanding of the underlying financial and operating
performance of the Group. The measures are also used in the Group’s internal strategic planning and budgeting processes and for setting internalmanagement targets. These measures can have limitations as analytical tools and therefore should not be considered in isolation, or as a substitutefor IFRS measures.
The principal measures used by the Group are set out below:
Organic revenue growth – Acquisitions are a core part of the Group’s growth strategy. Organic revenue growth measures are used to help
understand the underlying trading performance of the Group excluding the impact of acquisitions. Organic revenue growth is calculated by adjusting
the prior year revenues, adding pre-acquisition revenues for the corresponding period of ownership to provide a like for like comparison with thecurrent year, and applying the prior year’s foreign exchange rates to both years.
Constant exchange rates (‘CER’) – Given the international nature of the Group’s operations, foreign exchange movements can have an impact on
the reported results of the Group when they are translated into the Group’s reporting currency of Euros. In order to understand the underlying trading
performance of the business, revenue is also presented using rates consistent with the prior year in order to provide year over year comparability.
Adjusted profit and earnings per share measures – Adjusted profit and earnings per share measures are used to provide management and otherusers of the financial statements with a clear understanding of the underlying profitability of the business over time. Adjusted profit measures arecalculated by adding the following items back to the equivalent GAAP profit measures:











Amortisation of intangible assets – Customer relationships and music licence amortisation commences on acquisition, whereas
intellectual property / development costs amortisation commences when the product is launched. These costs, by their nature, can varyby size and amount each year. As a result, amortisation of intangibles is added back to assist with the understanding of the underlying
trading performance of the business and to allow comparability across regions and categories.
Costs of acquisition and integration – The level of acquisition activity can vary each year and therefore the costs associated withacquiring and integrating businesses are added back to assist with the understanding of the underlying trading performance of theGroup.
Share-based payments – The Group uses share-based payments as part of remuneration to align the interests of senior management
and employees with shareholders. These are non-cash charges and the charge is based on the Group’s share price which can change.
The costs are therefore added back to assist with the understanding of the underlying trading performance.
Foreign exchange gains and losses – The Group does not hedge foreign currency translation exposures. The effect on the Group’s
results of movements in exchange rates can vary each year and are therefore added back to assist with understanding the underlying
trading performance of the business.
COVID-19 government subsidies claimed – The Group applied for COVID-19 government subsidies in various jurisdictions,introduced in response to the global pandemic. These subsidies have been added back in order to present adjusted profit and cash flow
measures consistently year-on-year.
Investment income – The Group acquired a minor holding in Hutch Games Limited, when Keywords purchased Liquid Development
studio in 2015. In 2020 Hutch Games Limited was acquired and the Group received €1.4m proceeds in December. As the gain has
arisen outside the normal trading activities of the Group, the income has been added back to assist with the understanding of theunderlying trading performance.

Free cash flow measures – The Group aims to generate sustainable cash flow (Free cash flow) in order to support its acquisition program and to
fund dividend payments to shareholders. Free cash flow is measured as Net cash generated by / (used in) operating activities after capital
expenditure, payments of principal on lease liabilities, interest and tax payments, but before acquisition and integration cash outlay, investment
income and dividend payments. Adjusted free cash flow is a measure of cash flow adjusting for capital expenditure that is supporting growth in future
periods (represented by capital expenditure in excess of depreciation). In the current year the measure has also been adjusted for COVID-19
subsidies claimed given the one-time nature of the income.
The remainder of this section provides a reconciliation of the APMs with the relevant IFRS GAAP equivalent.

Service line analysis
The following table presents revenue growth by service line at both actual exchange rates (‘AER’) and constant exchange rates (‘CER’). Constantexchange rates are calculated by retranslating current year reported numbers at the corresponding 2019 foreign exchange rates, in order to give
management and other users of the financial statements better visibility of underlying trading performance against the prior year.

2020
Revenue
AER
€m
57.3
80.0
47.2
78.5
45.4
23.3
41.8
373.5

Art Creation & MarketingGame Development
Audio*
Functional Testing
Localization*
Localization Testing
Player Support

2020
Revenue
CER
€m
58.5
81.0
47.8
80.0
45.9
23.6
42.4
379.2

2019
Revenue
AER
€m
43.6
66.3
41.9
68.9
47.1
22.6
36.1
326.5

FY 2020Growth
AER
%
31.4%
20.7%
12.6%
13.9%
(3.6)%
3.1%
15.8%
14.4%

FY 2020Growth
CER
%
34.2%
22.2%
14.1%
16.1%
(2.5)%
4.4%
17.5%
16.1%

*The prior year comparative has been re-classified to reflect the current year presentation as the Directors consider this to be more meaningful.

Pro forma revenue
Pro forma revenue is calculated by adding pre-acquisition revenues of current year acquisitions to the current year revenue numbers, to illustrate
the size of the Group had the acquisitions been included for a full financial year.

2020
Revenue

Art Creation & MarketingGame Development
Audio
Functional Testing
Localization
Localization Testing
Player Support

2020
Pro forma
revenue

AER

2020
Preacquisition
revenue
AER

€m

€m

€m

57.3
80.0
47.2
78.5
45.4
23.3
41.8
373.5

15.9
18.0
1.4
0.4
35.7

73.2
98.0
48.6
78.5
45.8
23.3
41.8
409.2

AER

Organic revenue at constant exchange rates
Organic revenue at constant exchange rates is calculated by adjusting the prior year revenues, adding pre-acquisition revenues for the corresponding
period of ownership, and applying the 2019 foreign exchange rates to both years.

2019
Revenue

Art Creation & MarketingGame Development
Audio*
Functional Testing
Localization*
Localization Testing
Player Support

AER
€m
43.6
66.3
41.9
68.9
47.1
22.6
36.1
326.5

2019
Preacquisition
revenue
AER
€m
6.0
2.9
3.3
0.7
12.9

2019
Like for likerevenue

2020
Revenue
growth2020
Revenue

AER
€m
49.6
69.2
45.2
68.9
47.8
22.6
36.1
339.4

CER
€m
8.9
11.8
2.6
11.1
(1.9)
1.0
6.3
39.8

CER
€m
58.5
81.0
47.8
80.0
45.9
23.6
42.4
379.2

*The prior year comparative has been re-classified to reflect the current year presentation as the Directors consider this to be more meaningful.

2020
Organic
revenue
growth
CER
%
17.9%
17.1%
5.8%
16.1%
(4.0)%
4.4%
17.5%
11.7%

Adjusted operating costs
This comprises Administrative expenses as reported in the Consolidated statement of comprehensive income, adding back share option expense,
costs of acquisition and integration, amortisation and impairment of intangible assets, depreciation, non-controlling interest and deducting bankcharges. In order to present the measure consistently year-on-year, the impact of COVID-19 government subsidies claimed is also excluded.

Calculation
Administrative expenses
Share option expense
Costs of acquisition and integration
Amortisation and impairment of intangible assets
Depreciation - property, plant and equipment
Depreciation - right of use assets
Non-controlling interest
Bank charges
COVID-19 government subsidies claimed
Adjusted operating costs
Revenue from contracts with customers
Adjusted operating costs as a % of revenue

Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Note 13
Note 12
Consolidated statement of comprehensive income
Note 6
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income

2020
€'000
(102,090)
15,350
2,650
8,808
8,983
8,402
85
(552)
(9,231)(67,595)
373,538
18.1%

2019
€'000
(98,687)
9,775
4,348
7,318
7,295
7,849
113
(629)
(62,618)
326,463
19.2%

Adjusted operating profit
The Adjusted operating profit consists of the Operating profit as reported in the Consolidated statement of comprehensive income, adjusted for shareoption expense, costs of acquisition and integration and amortisation and impairment of intangible assets. In order to present the measureconsistently year-on-year, the impact of investment income and COVID-19 government subsidies claimed are also excluded.

Calculation
Operating profit
Share option expense
Costs of acquisition and integration
Amortisation and impairment of intangible assets
Investment income
COVID-19 government subsidies claimed
Adjusted operating profit
Revenue from contracts with customers
Adjusted operating profit as a % of revenue

Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income

2020
€'000
41,11915,3502,650
8,808(1,437)(9,231)
57,259373,538
15.3%

2019
€'000
21,542
9,775
4,348
7,318
42,983
326,463
13.2%

EBITDAEBITDA comprises Operating profit as reported in the Consolidated statement of comprehensive income, adjusted for amortisation and impairmentof intangible assets, depreciation, and deducting bank charges.

Calculation
Operating profit
Amortisation and impairment of intangible assets
Depreciation on property plant and equipment
Depreciation on right of use assets
Bank charges
EBITDA

Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Note 13
Note 12Note 62020€'000
41,119
8,808
8,983
8,402
(552)
66,7602019€'000
21,542
7,318
7,295
7,849
(629)
43,375

Adjusted EBITDA
Adjusted EBITDA comprises EBITDA, adjusted for share option expense, costs of acquisition and integration and non-controlling interest. In orderto present the measure consistently year-on-year, the impact of investment income and COVID-19 government subsidies claimed are also excluded.

Calculation
EBITDA
Share option expense
Costs of acquisition and integration
Non-controlling interest
Investment income
COVID-19 government subsidies claimed
Adjusted EBITDA
Revenue from contracts with customers
Adjusted EBITDA as a % of revenue

As above
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income

2020
€'000
66,76015,3502,650
85(1,437)(9,231)
74,177
373,538
19.9%

2019
€'000
43,375
9,775
4,348
113
57,611
326,463
17.6%

Adjusted profit before tax
Adjusted profit before tax comprises Profit before taxation as reported in the Consolidated statement of comprehensive income, adjusted for shareoption expense, costs of acquisition and integration, amortisation and impairment of intangible assets, non-controlling interest, foreign exchange
gains and losses, and unwinding of discounted liabilities. In order to present the measure consistently year-on-year, the impact of investment income
and COVID-19 government subsidies claimed are also excluded.

Calculation
Profit before tax
Share option expense
Costs of acquisition and integration
Amortisation and impairment of intangible assets
Non-controlling interest
Foreign exchange (gain) / loss
Unwinding of discounted liabilities - deferred consideration
Investment income
COVID-19 government subsidies claimed
Adjusted profit before tax
Revenue from contracts with customers
Adjusted profit before tax as a % of revenue

Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Note 6Note 6
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income
Consolidated statement of comprehensive income

2020
€'000
32,494
15,350
2,650
8,808
85
6,103
132
(1,437)(9,231)
54,954
373,538
14.7%

2019
€'000
17,371
9,775
4,348
7,318
113
1,658
330
40,913
326,463
12.5%

Adjusted effective tax rate
The Adjusted effective tax rate is the Taxation expense as reported in the Consolidated statement of comprehensive income, adjusted for the tax
impact of the adjusting items in arriving at Adjusted profit before tax, as a percentage of the Adjusted profit before tax.

Calculation
Adjusted profit before tax
Taxation
Effective tax rate before tax on adjusting items
Tax arising on bridging items to Adjusted profit before tax^
Adjusted taxation
Adjusted effective tax rate

As above
Consolidated statement of comprehensive income
Taxation / Adjusted profit before tax

Adjusted taxation / Adjusted profit before tax

2020
€'000
54,954
11,02720.1%
785
11,812
21.5%

2019
€'000
40,913
7,462
18.2%
1,703
9,165
22.4%

^Being mainly the tax impact of amortisation of intangible assets €1.8m, foreign exchange €1.2m, share option expense €0.7m, less COVID-19 government subsidies claimed €2.6m and investment
income €0.3m, while in the prior year the tax impact was mainly due to amortisation of intangible assets €1.7m.

Adjusted earnings per share
The Adjusted profit after tax comprises the Adjusted profit before tax, less the Taxation expense as reported in the Consolidated statement ofcomprehensive income, adjusted for the tax impact of the adjusting items in arriving at Adjusted profit before tax.
The Adjusted earnings per share comprises the Adjusted profit after tax divided by the non-diluted weighted average number of shares as reported
in note 8.

Calculation
Adjusted profit before tax
TaxationTax arising on bridging items to Adjusted profit before tax^
Adjusted profit after tax
Denominator (weighted average number of equity shares)

As above
Consolidated statement of comprehensive income

Note 8Adjusted earnings per share
Adjusted earnings per share % growth

2020
€'000
54,954(11,027)(785)
43,14270,800,455
€c
60.93
24.9%

2019
€'000
40,913(7,462)(1,703)31,74865,081,403
€c
48.78
7.2%

^Being mainly the tax impact of amortisation of intangible assets €1.8m, foreign exchange €1.2m, share option expense €0.7m, less COVID-19 government subsidies claimed €2.6m and investment
income €0.3m, while in the prior year the tax impact was mainly due to amortisation of intangible assets €1.7m.

Return on capital employed (ROCE)ROCE represents the Adjusted profit before tax (excluding net interest costs, unwinding of discounted lease liabilities and bank charges, and also
adjusted to include pre-acquisition profits of current year acquisitions), expressed as a percentage of the capital employed. As the Group continues
to make multiple acquisitions each year, the calculation further adjusts the Adjusted profit before tax and the capital employed as if all the acquisitions
made during each year were made at the start of that year.
Capital employed represents Total equity as reported on the Consolidated statement of financial position adding back employee defined benefit plan
liabilities, cumulative amortisation of intangible assets (customer relationships), acquisition related liabilities (deferred and contingent consideration),
together with loans and borrowings, while deducting cash and cash equivalents.

Calculation
Adjusted profit before tax
Interest received
Bank charges
Interest expense
Unwinding of discounted liabilities - lease liabilities
Pre-acquisition profits of current year acquisitions
Adjusted profit before tax including pre-acquisition profit
and excluding net interest

As above
Note 6Note 6Note 6Note 6Note 272020€'000
54,954
(76)
552
1,071
843
9,399
66,743

2019€'000
40,913
(74)
629
934
694
151
43,247

Total equity
Employee defined benefit plans
Cumulative amortisation of intangibles assets (customer
relationships)
Deferred and contingent consideration
Loans and borrowings
Cash and cash equivalents
Capital employed

Consolidated statement of financial position
Consolidated statement of financial position
Note 11371,235
2,693
25,178

222,958
2,049
20,017Note 18
Note 20
Consolidated statement of financial position

20,802
195(103,070)
317,033

6,035
59,751(41,827)
268,983

Return on capital employed

Adjusted profit before tax including pre acquisition profit andexcluding net interest expense / capital employed

21.1%

16.1%

Free cash flow*
Free cash flow represents Net cash generated by / (used in) operating activities as reported in the Consolidated statement of cash flows, adjusted
for acquisition and integration cash outlay, capital expenditure, net interest paid, payments of principal on lease liabilities and is presented both
before and after taxation paid. In order to present the measure consistently year-on-year, the impact of investment income is also excluded.

Calculation
Net cash generated by / (used in) operating activities
Acquisition and integration cash outlay:
Costs of acquisition and integration
Fair value adjustments to contingent consideration
Fair value adjustments to right of use assets
Acquisition of property, plant and equipment
Investment in intangible assets
Investment income
Interest received
Interest paid
Payments of principal on lease liabilities
Free cash flow after tax
Taxation paid
Free cash flow before tax

Consolidated statement of cash flows
Consolidated statement of comprehensive income
Consolidated statement of cash flows
Consolidated statement of cash flows
Consolidated statement of cash flows
Consolidated statement of cash flows
Consolidated statement of comprehensive income
Consolidated statement of cash flows
Consolidated statement of cash flows
Consolidated statement of cash flows
Consolidated statement of cash flows

2020
€'000
76,4202019€'000
32,781

2,650
66
(434)
(13,908)(259)(1,437)76(1,722)(8,170)53,282
4,459
57,741

4,348(493)(13,145)(391)
74(2,130)(7,355)
13,68913,28826,977*Please note Free cash flow is presented on a pre IFRS 16 basis as the Directors consider this to be more meaningful.

Adjusted free cash flow*
Adjusted free cash flow is a measure of cash flow adjusting for capital expenditure that is supporting growth in future periods (as measured by capital
expenditure in excess of maintenance capital expenditure). In order to present the measure consistently year-on-year, the impact of COVID-19
government subsidies claimed is also excluded.

Calculation
Free cash flow before tax
Capital expenditure in excess of depreciation:
Acquisition of property, plant and equipment
Depreciation - property, plant and equipment
Capital expenditure in excess of depreciation
COVID-19 government subsidies claimed
Adjusted free cash flow

As above
Consolidated statement of cash flows
Consolidated statement of cash flows
Consolidated statement of comprehensive income

2020
€'000
57,741

2019€'000
26,977

13,908(8,983)
4,925(9,231)53,435

13,145(7,295)5,850
32,8272020€'000
53,43554,954
97.2%

2019
€'000
32,82740,913
80.2%*Please note Adjusted free cash flow is presented on a pre IFRS 16 basis as the Directors consider this to be more meaningful.

Adjusted cash conversion rate*
The Adjusted cash conversion rate is the Adjusted free cash flow as a percentage of the Adjusted profit before tax:

Calculation
Adjusted free cash flow
Adjusted profit before tax
Adjusted cash conversion ratio

As above
As aboveFree cash flow before tax and capital expenditure in excess ofdepreciation, as a % of Adjusted profit before tax*Please note the prior year has been adjusted to the current year presentation as the Directors consider this to be more meaningful.