2021

ENDPOINTPROTECTION

How Acronis Cyber Protect Delivers
Top Value to our Clients and Partners
Insights derived from the Info-Tech Research Group
SoftwareReviews Endpoint Protection Report

HOW ACRONIS CYBER PROTECT DELIVERS VALUE

Table of Contents
3

Endpoint Protection Software Summary

4Acronis Cyber Protect Recognized for Top Features and Capabilities

5Acronis Delivers an Outstanding Product Experience

8

Committed to Being There When You Need Us

8Raising the Bar for Cybersecurity with Market Driving Performance9

Protect Your Assets with Acronis

12About SoftwareReviews Research Methodology

Learn more atwww.acronis.com

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HOW ACRONIS CYBER PROTECT DELIVERS VALUE

Endpoint Protection Category
Acronis Cyber Protect Helps Protect Your
Organization’s Critical Network Access Points
Endpoint protection software monitors and manages the access points into yourcompany networks. These software tools protect against security threats and manage
security measures across multiple devices.
With the trends towards work-from home and employing a mobile workforce,
Endpoint Protection tools are even more critical to maintaining a secure environment.
Acronis Cyber Protect is the only solution that natively integrates cybersecurity, dataprotection and management to protect endpoints, systems and data. Integration
and automation provide unmatched protection – increasing productivity while
decreasing TCO.

KEY FEATURES
System Hardening
Automated vulnerability
patching and vulnerability
assessment.

Centralized
Management Portal

Dynamic Malware
Detection
Heuristics are applied tofiles to identify similarities toknown malware and block it.

Forensics

Includes client management,
push install capability, andactive directory integrationand synchronization

Includes the ability provide
full visibility in an easy-tounderstand display of what
happened on an endpoint
during an attack in (near)real-time.

Endpoint Detection &Response

Ransomware Recovery& Removal

Delivers active threat
detection that remediates
against malicious activities,
leveraging machine learningtechniques.

Supports the ability torecover files removed and/or
encrypted by ransomware.

Learn more atwww.acronis.com

3HOW ACRONIS CYBER PROTECT DELIVERS VALUE

Acronis Cyber Protect Recognized
for Top Capabilities and Features
Peer-Review Platform SoftwareReviews.com
recognizes Acronis Cyber Protect as a Data
Quadrant Champion in the Endpoint Protection
Software Category

2021

ENDPOINTPROTECTION

WHAT IS THE DATA QUADRANT?
SoftwareReviews evaluates aspects of software capabilities and features using aweighted average of user satisfaction scores. These ratings use a satisfaction scale todetermine whether software delights or disappoints creating a powerful indicator ofoverall user value.

Category Leading User Popularity

94%

Acronis clients provide overwhelmingly positivereviews, rating an 8.8 composite score.

#1 Rated by Clientsas Mostly Likely to
Recommend theSoftware100%#1 Rated by Clients
Planning to Renew
the Software

Learn more atwww.acronis.com

4HOW ACRONIS CYBER PROTECT DELIVERS VALUE

Acronis Delivers an
Outstanding ProductExperience

HELPS INNOVATE

100%

Your network is only as strong as your access points.
Continuously evolving threats require a partner thatis committed to helping our clients stay protected.
Acronis clients rated us highly in the way we help
our clients innovate against threats. This makes us
the right choice for today, and also to support youas threats evolve in the future.
Acronis Cyber Protect is one of the mostaffordable solutions and it also offers greatfeatures and capabilities.

EMOTIONAL SPECTRUM SCALE-4-3NEGATIVE-2-1-1+2 +3 +4NEUTRALPOSTIVE- Senior Engineer, Computer Services

Leading the Way with
Dynamic Features

86%
Overall Rating Breadth of Features

With an ever-expanding solution covering backup,
data protection, recovery, and now endpoint, ourclients love the broad capabilities Acronis Cyber
Protect brings to the market.

Acronis Beats the Market on Top Endpoint Features
Component

Cyber Protect

Centralized
Management Portal

85%

72%

66%

78%

Dynamic Malware
Protection

83%

78%

78%

78%

Endpoint Detection &Response

83%

75%

50%

72%

Ransomware
Recovery & Removal85%

66%

50%

80%

Learn more atwww.acronis.com

5HOW ACRONIS CYBER PROTECT DELIVERS VALUE

Raising the Bar forCybersecurity with MarketDriving Performance

Acronis clients rate
us highly on thecontinued innovationand improvement of ourproducts.

As the world of security threats keeps rapidlychanging, it is important to pick a partner thatcontinues to evolve as well.

CONTINUALLY IMPROVING

97%

We understand how difficult it is to stay ahead of theconstantly changing cybersecurity landscape. Our
mission is to continue to push forward with marketleading features, but also ensure our clients aresupported with a great product experience as well.

Top SoftwareReviews Product Experience DriversInspiring

EMOTIONAL SPECTRUM SCALEPerformance
Enhancing-4UniqueFeatures-3

NEGATIVE-2-1-1+2 +3 +4

NEUTRALPOSTIVE

Reliable5060

Acronis70

8090100

Market Average

The product is relatively new as an all-inclusive endpoint security solution, butfunctionality is building fast.
- Security Engineer, Manager Service Provider, Mid-Western USA

A Complete Cyber Protection Solution

2021

BACKUP AND
AVAILABILITYDOUBLE GOLD FORCYBER PROTECTAcronis Cyber Protect is the only solution that natively
integrates cybersecurity, data protection and management
to protect endpoints, systems and data. Integration andautomation provide unmatched protection – increasing
productivity while decreasing TCO.
And our clients love us for it. Acronis Cyber Protect was
ALSO a Gold Medalist in the April 2021 SoftwareReviews
Backup Category Awards, demonstrating the value of ourmulti-use platform.

Learn more atwww.acronis.com

6HOW ACRONIS CYBER PROTECT DELIVERS VALUE

Acronis Cyber Protect Cloud:Built for Service Providers
Built from the ground up for managed service providers(MSPs), Acronis Cyber Protect Cloud unites backup andnext-generation, AI-based anti-malware, anti-virus, andendpoint protection management in one solution.
Integration and automation provide unmatched easefor service providers — reducing complexity while
increasing productivity and decreasing operating costs.
••••

If you are looking
for a costeffective solution
to have morethan just backup
capabilities
and an easy touse centralized
console then lookno further and go
for Acronis CyberProtect.
- Tech Lead, MSPMEAWorld class backup and recovery solution
Gold medal end-point protection support
Enhanced cyber protection
Built in tools to support MSPs
FEATURE SATISFACTIONACRONIS CYBER PROTECTThe Centralized
Management Portal featureallows service providersa quick view to manage
multiple clients securely
and efficiently.

85%
Satisfaction

Centralized Management Portal
Degree of Satisfaction
Delights
HighlySatisfies
AlmostSatisfies
Disappoints

80%
CATEGORYAVERAGE47%

OF CLIENTS ARE
DELIGHTED

Deliver Tremendous Client Value with Next Generation
Security Features
Acronis Active Protection

Vulnerability Assessments

Protect your clients with built-inautomatic recovery from ransomware,enhanced with AI-based anti-malware
analysis focused on zero-day threats.

Scan client machines for vulnerabilities
to ensure that all applications andoperating systems are up-to-date andcan’t be exploited by cybercriminals.

World class support, bothtechnical and sales. Everyone
I’ve interacted with is superfriendly.
- Sr. Security Engineer, Manager
Service Provider, Eastern USA#CyberFit Score
Assess and score a set of security
metrics to identify gaps and provide
recommendations for how you canimprove your client’s overall security.

Learn more atwww.acronis.com7

HOW ACRONIS CYBER PROTECT DELIVERS VALUE

We’re There When You Need Us Most
Favorite Aspects of the Software:
Tech support availability andwillingness to help.

When security incidents hit, you need toknow your vendor will be there to help you.
Acronis clients rated us highly in our overallvendor support provided, recognizing us
for our availability and commitment to help.
World class
support, bothtechnical andsales. Everyone
I’ve interacted withis super friendly.

- VP Technology, ManagedServices Provide, Eastern USA

FEATURE SATISFACTIONACRONIS CYBER PROTECT

83%
Satisfaction

Vendor Support
Degree of Satisfaction
Delights

CATEGORYAVERAGE

HighlySatisfies- Sr. Security
Engineer, Manager
Service Provider,
Eastern USA

77%
41%

AlmostSatisfies

OF CLIENTS ARE
DELIGHTEDDisappoints

What Makes Our Support Great89%

At Acronis, we believe a great service experience
is one that combines empathy with effectivenessat resolving the issue.
We take great pride that our clients rate us highlyon all core aspects of what makes them satisfied- delivering a great service experience with agreat product.
Component

Client Rating on
Effectiveness of OurService Experience

Cyber Protect

Respectful+97+93+91+84

Client Interests First+86+86+69+82

Caring+95+84+84+87

Efficient+92+89+72+90

Effective+89+81+77+85

Learn more atwww.acronis.com

8HOW ACRONIS CYBER PROTECT DELIVERS VALUE

Protect Your Assets with Acronis
Software data shows that the connection tobusiness value is what drives satisfaction withsoftware platforms. Nowadays, nothing is more
important to your business than your data.

82%

Acronis clients rate us highly in our ability to delivery
business value: whether it’s through endpointprotection, backup of key information, or recovery
when there is an incident.

Ability of the Tool to
Deliver Business Value

Going Overboard to Exceed Expectations
Top vendors are those that
accurately capture their clientneeds and deliver those results.
Acronis clients rate us #1 in ourtendency to over-deliver against
expectations, demonstrating ourcommitment to providing our clientswith exceptional value.

507090Why Users Recommend Acronis
Join over 500,000 clients that are choosing Acronis for our market leading features,client-centric service experience, and a company that continues to innovate andprovide value to our clients.
If you needabsolute protection
from all forms ofthreats on yourendpoints, then
Acronis Cyber
Protect is theanswer.

Acronis does agreat job of making
products that areeasy to use andgood at the job
they are doing,at a price that is
attractive.

- Security, Managed
Services- IT Consultant

Acronis Cyber
Protect is a great
product and a musthave for business
endpoint protectionneeds.

Learn more atwww.acronis.com

9HOW ACRONIS CYBER PROTECT DELIVERS VALUE

About Endpoint Protection Software
Endpoint Protection software protects computer networks from threats originating fromremote client devices, such as laptops, mobile phones and tables, and other cloud
solutions, like IoT devices. An organization’s endpoint protection platform is the first-lineof defense for detecting, mitigating, and protecting against threats to your network.
As the work-from-home, and work-from-anywhere movements continue to grow, thesetools have taken increased importance to protecting corporate networks and have thus
grown in capabilities. Top tools today still include base anti-virus and malware detection,
but have evolved to support large-scale system-management features to integrate
multiple tools, automatic detection and response capabilities, ransomware recovery
and AI functionality.

About Acronis
Acronis Cyber Protect Cloud unites backup and next-generation, AI-based antimalware, anti-virus, and endpoint protection management in one solution. Integration
and automation provide unmatched ease for service providers – reducing complexity
while increasing productivity and decreasing operating costs.
With award-winning AI-based anti-malware and blockchain-based data authentication
technologies, Acronis protects any environment – from cloud to hybrid to on-premises– at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now
has more than 1,500 employees in 34 locations in 19 countries. Its solutions are trusted
by more than 5.5 million home users and 500,000 companies – including 100% of theFortune 1000 – and top-tier professional sports teams. Acronis products are available
through 50,000 partners and service providers in over 150 countries and in more than
40 languages.
For more info, product demos, and a free trial vist:
www.acronis.com/en-us/products/cyber-protect

Learn more atwww.acronis.com

10HOW ACRONIS CYBER PROTECT DELIVERS VALUE

About SoftwareReviews
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT researchand analyst firm established in 1997. Backed by two decades of IT research and advisory
experience, SoftwareReviews is a leading source of expertise and insight into theenterprise software landscape and client-vendor relationships.
By collecting data from real IT and business professionals, the SoftwareReviews
methodology produces the most detailed and authentic insights into the experience ofevaluating and purchasing enterprise software.
Data quality is paramount. That’s why we bend over backwards to ensure the data
we are collecting is from experienced users, so you can trust it and make decisions
with confidence. Every review is thoroughly checked for authenticity through a robust
QA process. Dynamic reviews adapt according to the reviewer’s role and experience,
avoiding inaccurate guesses.

Endpoint Security Category Coverage
SoftwareReviews covers 54 vendors and has published 1,000 detailed user-generated
reviews on 14 key products being used by organizations in both the private and publicsectors. These reviews look at key metrics in capability and feature importance andsatisfaction, as well as the user experience and trust with the suppliers of these products.

Learn more atwww.acronis.com

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HOW ACRONIS CYBER PROTECT DELIVERS VALUE

About SoftwareReviews Research Methodology
SoftwareReviews collects user insights that help organizations more effectively choose
software that meets their needs, measure business value, and improve selection.
Data and insights shown in this report were gathered from 1,000 validated users from theEndpoint Protection category.
Rankings, results, and positioning on SoftwareReviews reports is based entirely on enduser feedback solicited from a proprietary online survey engine.

PRODUCT INNOVATORS
Emphasize product features, gaining
strong recommendations from theircustomers.

LEADERS
These products resonate strongest in
the market, balancing strong featureswith a great user experience.

CHALLENGERS
Are performing strong in some areas
and trailing in others. Often an area tofind up-and-coming vendors.

SERVICE STARS
Products that emphasize a goodexperience and build strongrelationships with customers.

Learn more atwww.acronis.com

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