Performance against
public commitments
2013/14Performance against public commitments 2013/14

The BBC is accountable for a number of public
commitments each year, including programmingand production quotas, service licence commitments,
and promises made as part of its Statements ofProgramming Policy.
This document sets out the BBC’s performanceagainst these commitments for the past year (2013/14).

SoPPs for the year ahead (2014/15) can be found atwww.bbc.co.uk/aboutthebbc/reports/

Contents
01
02
03
20
23

1 – Ofcom and BBC Trust’s responsibilities
2 – Ofcom Tier 2 quotas
3 – Compliance with Service Licences and Performanceagainst Statements of Programme Policy 2013/14
4 – Access services
5 – Window of Creative Competition (WoCC )Performance against public commitments 2013/14

Front cover
Lauren Laverne and Mark Radcliffe present
festival coverage from Glastonbury 2013

1 – Ofcom and BBC Trust’s responsibilities

Under the terms of the BBC’s Royal Charter, the Agreement,
and the Communications Act 2003 (‘the Act’), some areas of
the BBC’s activity are regulated by Ofcom, some by the BBC
Trust and some by both.

A Memorandum of Understanding was agreed in March 2007 to clarify the respective roles and responsibilities of the Trust andOfcom, and the key points are summarised below:
Programme standards

The BBC Executive is accountable to the BBC Trust for accuracy and impartiality of content; Ofcom sets certain
programme standards. Both have duties to consider complaints.

Quotas and codes
News and current affairs

The BBC Trust sets quotas for news and current affairs on BBC One and BBC Two. It consults with Ofcom(for agreement in some cases) before imposing these requirements.

Original productions

The BBC Executive and Ofcom must agree an appropriate proportion of programming to be original productions.

Nations and Regions programming

The BBC Trust sets quotas for programmes from the Nations and Regions. It consults with Ofcom (for agreement insome cases) before imposing these requirements.

Programmes made outside London

The BBC Executive and Ofcom must agree a suitable proportion of programming to be made in the UK outside theM25 area.

Independent production

The BBC Trust requires the BBC to follow a code of practice for commissioning independent productions, andreviews delivery against the Window of Creative Competition (WoCC), within which in-house and independent
producers can compete for commissions. The BBC Trust and Ofcom monitor compliance with targets forindependent production.

AccessThe BBC Executive must observe Ofcom’s code for providing services for the deaf and the visually impaired.

Public Value Tests (PVTs)

The BBC Trust must apply a public value test before allowing significant change to the BBC’s UK public services.
Ofcom provides the market impact assessment element of the test.

Competitive impact

The BBC Trust must consider the economic impact of the BBC on the broadcasting sector. Adjudications on mattersof competition law are the responsibility of Ofcom or the Office of Fair Trading.

Radio spectrum

The BBC Trust must ensure efficient use of the BBC’s allocated spectrum; Ofcom is responsible for ensuring best use
is made of the whole spectrum.

Some further areas of common responsibility (including public service broadcasting, media literacy and the promotion of equal
opportunities and training) are set out in the Act and Agreement.

Performance against public commitments 2013/14

01

2 – Ofcom Tier 2 quotas

2013
Quota

2013
Achievement

Hours of qualifying programmes across all channels

25%

36%

Hours of qualifying programmes on BBC One

25%

35%

Hours of qualifying programmes on BBC Two

25%

42%

Spend on qualifying programmes

30%

52%

Hours of qualifying programmes

25%

59%

Hours of News on BBC One

1380

1,604

Hours of News on BBC One in peak

275

292

Hours of current affairs on BBC One and BBC Two

365

571

Hours of current affairs on BBC One and BBC Two in peak

105

109

BBC One70%

84%

BBC One in peak

90%

99%

BBC Two

70%

90%

BBC Two in peak

80%

98%

BBC Three

70%

76%

BBC Three in peak

70%

70%

Approx 70%

85%

50%

82%

Approx 80%

80%

CBBC Channel

70%

79%

BBC News Channel

90%

96%

BBC Parliament

90%

98%

Independent production quota1

Regional programme making

2News and current affairs programmes3

Levels of Original Production4

BBC Four
BBC Four in peak
CBeebies

Regional Programming5
Hours of regional programming

6,270

6,576

Hours of programmes made in the relevant area

95%

100%

Hours of BBC One news

3,920

4,815

Hours of BBC One news in peak

2,010

2,335

Hours of non-news programming in peak

655

715

All non-news programmes adjacent to peak

280

372

1 The BBC is subject to a 25% independent production quota across all channels and on BBC One and BBC Two individually.
2 The BBC has used Ofcom’s definitions of regional production from 1 January 2006.
3 These quotas and performance figures are for network programming only. The News quota specifically excludes overnight transmissions of BBC News.
4 Original productions include all BBC commissioned programmes including repeats.
5 These figures represent regional programmes across BBC One and BBC Two.

Performance against public commitments 2013/14

02

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

Each BBC service has a Service Licence. Most services are
required by their licence to comply with a number of minimum
annual conditions. The following pages report on complianceof each service with its Service Licence conditions in 2013/14.
Unless otherwise stated, all commitments are minimum hours
or percentages and include originations, repeats and acquisitions.

Statements of Programme Policy (SoPPs) are annual promises
to licence fee payers from the BBC. SoPPs are a Tier 3 Ofcom
commitment approved by the BBC Trust. The following pages
summarise the BBC’s performance against SoPPs by service
for 2013/14. SoPPs for the year ahead (2014/15) can be foundat www.bbc.co.uk/aboutthebbc/reports/.

Performance against public commitments 2013/14

03

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network Television
BBC network television services also have statutory regulatory
requirements to meet Tier 2 quotas, agreed annually with Ofcom,
for independent production, regional programme making, news
and current affairs programmes, levels of original production, andregional programming. For 2013/14 performance against Tier 2
quotes see page 02.

Notable service developments
Drama and distinctive, high impact seriesOver the past year BBC One has offered a broad range of
popular dramas. The Village, which reflected the impact ofWorld War I through the eyes of a close knit community, gained
critical and audience acclaim and will return for a second series.
The Day of the Doctor, the episode which marked Dr Who’s 50th
year, gained an average audience of 12.8m and with 2.8m iPlayer
requests, it became the most requested drama of 2013. 2013
also saw strong performances from popular returners Call The
Midwife, Silent Witness, Death in Paradise and Luther. 2014 got off
to a strong start with the two-part The 7:39 which made a big
impact and The Musketeers launching with 9.3m for the opening
episode. The new series of Sherlock averaged 11.8m. When
iPlayer viewings for the first episode hit 3.6m it overtook
Dr Who’s 2013 record as the most requested drama to date!
Connection with the contemporary world and the big issues
at the heart of viewer’s lives
BBC One’s Cost of Living season had notable impact when it shone
a spotlight on the financial pressures many people face. Stand out
programming in the season included Nick and Margaret: We all Pay
Your Benefits, The £9.50 Holiday, Wheelers, Dealers and Del Boys andPound Shop Wars. The latter two were commissioned as series for2014 and Pound Shop Wars has already aired averaging almost 5m.
Paul O Grady’s Working Britain was an emotive journey for ourpresenter as he looked at the history of working class Britain andPanorama continued to tackle tough subject matter. Memorable
programmes included Britain’s Hidden Housing Crisis andHillsborough: How They Buried The Truth.

BBC One peaktime repeats (%)

8.0

8.4

Launch the next generation of popular returnable comedy seriesDavid’s Walliam’s sitcom Big School, focusing on the chaotic lives of
the teaching staff at Greybridge Secondary School, will be returning
for a second series. Still Open All Hours saw Granville taking over
the Arkwright empire, a move which was appreciated by over
12m viewers making it the highest viewed sitcom of 2013 on any
channel. And Mrs Brown’s Boys continued to delight – theChristmas episode became the second most popular sitcom
programme of the year with an average of 11.5m viewers.
BBC OneHours of arts and music

Commitment

Actual40

55

BBC One Scotland
Commitment

ActualHours of news and current affairs

265

335

Hours of other (non-news) programmingeach year2

140

193

BBC One Wales
Commitment

ActualHours of news and current affairs

250

339

Hours of other (non-news) programmingeach year2

60

114

BBC One Northern Ireland
Commitment

ActualHours of news and current affairs

280

362

Hours of other (non-news) programmingeach year2

80

112

Commitment

Actual110

129

BBC One and BBC Two shared

8.4
6.4

7.1

Hours of religious programmes

1 Unless otherwise stated, hours commitments throughout this document include
originations, acquisitions and repeats. The use fo the word ‘new’ means that thecommitment includes originations only.
2 This output may include repeats and acquisitions.

2009/102010/112011/122012/13

Performance against public commitments 2013/14

2013/1404

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network TelevisionNotable service developments
Genius of Invention season
The Genius of Invention season in 2013 marked the story of
the industrial revolution and its place in British history withoutstanding programmes including Dan Snow’s Locomotion,
Why the Industrial Revolution Happened Here, The Railway:
Keeping Britain on Track and films on Josiah Wedgwood,
JMW Turner and Richard Feynman.
Religious programming
BBC Two offered a wide variety of religious programming in2013 including Simon Schama’s Story of the Jews, Ragegh Omar’s
The Ottomans – Europe’s Muslim Emperors, Medieval Monastery
Farm and Kumbh Mela.

BBC Two
Hours of arts and music

Commitment

Actual150

231

Commitment

Actual140

193

Commitment

Actual160

217

Commitment

Actual55

80

BBC Two Scotland
Hours of other (non-news) programmingeach year including Gaelic output3

BBC Two Wales
Hours of other (non-news) programmingeach year4

BBC Two Northern Ireland
Hours of other (non-news) programmingeach year4
3 Repeats included but current affairs excluded.
4 This output may include repeats and acquisitions.

BBC Two peaktime repeats (%)

29.0

28.3

2009/102010/1131.1

2011/12

28.2

28.4

2012/132013/14

Performance against public commitments 2013/1405

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network TelevisionNotable service developments
Factual output
The Call Centre was a huge hit in 2013 with audiences averaging
2.9m viewers across TV and iPlayer. Don’t Call Me Crazy, part ofthe very successful Mental Health Season, averaged 1.65m viewers
per episode across TV and iPlayer with an average appreciation
score of 88 amongst 16-34 year olds. Barely Legal Drivers, Don’t Just
Stand There I’m Having Your Baby and Hotel of Mum and Dad, were
all new factual series that made an impact and all will be returning.
Early 2014 saw the launch of Tough Young Teachers, another hit atover 1.7m viewers per episode across TV and iPlayer.
Comedy and comedy entertainment
Bad Education returned for a second series with an average of
3.6m across TV and iPlayer. The Revolution Will Be Televised
returned for a second series hot on the heels of its 2013 BAFTABest Comedy award. New sitcoms Bluestone 42, Badults and Uncle
will all be returning for a second series and the much loved sitcom
Him and Her culminated in the wedding to end all weddings to
great critical acclaim and audience appreciation. Nick Grimshaw
hosted our new panel game show Sweat The Small Stuff which
proved particularly popular for 16-24 year olds, with a strong
presence on social media. It will be returning in 2014 as will
Backchat which saw Jack Whitehall and his disapproving father
Michael host a very unique and entertaining chat show series.

Notable service developments
Music and arts
BBC Four continues to exceed their Music and Arts commitment
covering a diverse range of programming from Proms, World Musicand Blues Seasons to Rococo, Ancient Greek Theatre and 50th Anniversaryof the National Theatre.
International films
BBC Four have met the agreement to feature 20 InternationalFilm Premieres from Oscar Winning drama set in Denmark
In A Better World to WWII French thriller Free Men.
Factual
BBC Four have exceeded the Factual hour’s commitment andhave continued to create impact with titles such as Byzantium
and TB: Return of the Plague and House of Surrogates.
Commitment

ActualHours of new arts and music

150

269

Hours of new factual programming

60

133

Premiere at least 20 new international films

20

20

Multi-platform presence
Fresh Online was launched as a popular space where new directors
could showcase their vision. Comedy Feeds continued to growwith pilots including People Just Do Nothing being picked up for
full series. Across the four main social media platforms, Twitter,
Facebook, Tumblr and Instagram BBC Three had over 1.1m
subscribers, more than any other youth brand. BBC Three wasalso the first BBC channel to premiere a new series on iPlayer aweek earlier than TV. Bad Education received an average of 1.5m
requests via iPlayer each week for premiere episodes.
Commitment

ActualHours of new arts and music

30

47

Hours of new factual programming

100

115

Hours of new current affairs

15

31

Performance against public commitments 2013/14

06

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network TelevisionNotable service developments
Improved ways for audiences to access and enjoy our content
CBBC launched its first dedicated content for mobile in thisperiod, and also enabled multiplayer gaming on the main website.
A second-screen feature was developed for the TV show Ludus,
allowing viewers to play along at home via tablet. CBBC
programmes that have premiered on iPlayer have seen the
majority of iPlayer requests before the broadcast on the channel.
With the programme Dixi we experimented with a new formof interactive storytelling over several weeks.
Strengthen the transition between CBeebies and CBBC
A new online game was co-commissioned with CBeebies,
specifically designed to transition the young audience across to
CBBC. A number of scheduling trials were carried out on the
TV channels, enabling cross promotion to take place and move
CBeebies viewers over to CBBC.
Improved representation of the full diversity of children
in the UK
The My Life documentary series continued to challenge andcelebrate our young audience with real children living
extraordinary lives – from Joanne (who was born with no armsor legs but can text faster with her top lip than most people
with their fingers), to three aspiring Paralympians, to Iona wholives on a Floating Hospital in the Congo.

Notable service developments
Strengthen the transition between CBeebies and CBBC
A new online game was co-commissioned with CBBC, specificallydesigned to transition the CBeebies audience across to the older
services. A number of scheduling trials were carried out on the
TV channels, enabling cross promotion to take place and movethe audience over to CBBC.
Significantly improved the online offering
The CBeebies App was launched and downloaded over 2 million
times. It also drove up unique browsers to the CBeebies online
offering. The Grown Ups section of the website was updated,making more use of social media, and a new CBeebies YouTube
channel was launched which offers our audience a curated route
to our content.
Channel defining series (to complement In The Night Garden)
A new channel-defining series for the younger age range of the
CBeebies audience has now been commissioned. Programmesof this scale require a more extensive development andproduction period, with transmission therefore currently
scheduled for early 2015.

No specific commitments apply

Commitment

Actual––New comedy Hank Zipzer charted the adventures of a cheerfulboy coping with dyslexia, and our dramas featured diverse
portrayal from Wolfblood in England’s north east to Roy in Ireland.
Newsround introduced two new female presenters to their team,along with Martin Dougan who is their first Reporter who is awheelchair user.
We were very proud to win a Stonewall Award for our Marrying
Mum and Dad episode featuring a wedding arranged for two Dadsby their three resourceful adopted children.
Commitment

ActualHours of drama programming

665

1158

Hours of news

85

98

Hours of factual programming

550

954

Performance against public commitments 2013/14

07

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network RadioIn radio, the BBC operates a voluntary quota of at least 10% of
eligible radio programming by broadcast hours for external radio
producers. This year was the second full year that the Windowof Creative Competition (WoCC) was put in place for the radio.

Notable service developments
Radio 1’s Big Weekend
Radio 1’s Big Weekend, Derry~Londonderry was hailed by
Northern Ireland’s Deputy First Minister, Martin McGuinness
as “a tremendous service for the people of this city”. 37,000
free tickets for the event were given away, with those attending
enjoying performance from the likes of Calvin Harris, Bruno
Mars and The Script. Radio 1’s Academy, a partnership with
BBC Learning, was run in conjunction with the event and offeredaround 80 free workshops, Q&A and panel sessions that focussed
on helping 16-19 year olds realise their goals and ambitions.
New engagement with the audience
Radio 1 continues to experiment with social media and lookto find innovative ways of engaging with our audience. Access
All Areas in February was a great example of getting listeners
involved directly in programmes: around a 1,000 people
submitted tracks they’d made to Diplo, with the best mixed
up in a special ‘unsigned’ show; while 36 teams were given theopportunity to create something in our studios for an hour –they included a group of girl guides, 14 year olds working on aschool project and someone wanting to talk about the robot
apocalypse. Highlights from the scheme were broadcast as
part of a special show.

MetricCommitment

2013/14 results

Hours of specialist music per week60

69

% of music from UK acts in daytime

40%

50%

% of new music in daytime

45%

62%

Number of live events and festivals broadcast

c.25

29

Number of new sessions (excluding repeats)

250

257

>10%

17%

1

1hr 7mins% of eligible hours commissioned fromindependent producers
Hours of news in daytime each weekday,
including two extended bulletins
Regular bulletins during daytime at weekends✓✓

Minimum number of new documentaries

40

43

Number of major social action campaigns>23Campaigns which reflect the concerns of our audience
The planned campaign around Sex, drugs and booze developed
into a wider initiative entitled Talk It Out, which encouraged
listeners to talk about and share their problems and dilemmas.
Mental health, sex and bullying were amongst the additional
subjects dealt with by our team of experts and doctors.

Performance against public commitments 2013/14

08

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network Radio

Notable service developments
Highest calibre music entertainment content of a diverse
nature and at the cultural centre of significant public moments
Radio 2 has continued to create high impact, standout moments
which have included our Hyde Park Weekend, 500 Words, 2 Day,and the innovative JFK: Minute by Minute format.

Notable service developments
Single composer event
Building on extensive listener interest in previous composer
initiatives, Radio 3 presented a day devoted to the music of theFrench composer Maurice Ravel on the composer’s birthday,
March 7th, featuring recordings from the 1930s to the present day.

In May, Radio 2 commemorated the 70th anniversary of The
Dambusters Raid. Chris Evans broadcast his Breakfast Show live
from RAF Scampton then flew in one of the last remaining
Lancaster Bombers to Biggin Hill where we broadcast Jeremy
Vine’s lunchtime show and a special Friday Night Is Music Night,
including a special docu-drama, The Dambusters, with a musicalsoundtrack played by the BBC Concert Orchestra and theCentral Band of the RAF.

Special programming for the Britten 100th anniversary
In partnership with the Aldeburgh Festival, Radio 3 and the BBC
Symphony Orchestra and BBC Singers were in residence in
Aldeburgh throughout the 100th anniversary weekend. In addition
Radio 3 showcased its extensive archive of Britten’s work throughits Festival of Britten, and Britten by Night programmes.

Create standout content which reaches our audiencein new ways
Our year-long series The People’s Songs has been one of Radio 2’smost important digital offerings to date, built around thememories and recordings of our listeners. There has been over1 million UK online episode requests to The People’s Songs
between January 2013 and the end of March 2014. The audience
contributed to the series via Audioboo, and at the interactive
exhibition at the British Music Experience which ran in tandemwith the series.
Commitment to music, especially of British origin
Radio 2 played 48% UK-originated music during the daytime,and 57% of new music played on the network was also originatedin the UK. Radio 2 has the biggest range and commitment tolive popular music on radio, and on new platforms including the
Red Button.
In 2013 we launched a new weekly Folk Show with Mark Radcliffe
live from Salford, incorporating live music from artists fromacross the UK, and Mark fronted our expanded Radio 2 Folk
Awards live from the Royal Albert Hall.
MetricContinuing our strong focus on opera
Throughout 2013, Radio 3 celebrated the achievements ofthree significant opera composers – Wagner, Verdi and Britten,
broadcasting all their operas during the anniversary years, as wellas creating informative downloadable opera guides to their works.
Special broadcasts for seasonal landmarks
Radio 3 promoted a special season of Christmas concerts fromthe Temple Church; produced a series of seasonal paintings as‘Christmas Cards’, and informally called on leading musicians athome to talk about their careers.
MetricCommitment

2013/14 results% of live or specially recorded music

40%

57%

Number of live or specially recorded
performances

400

593

Number of new musical works
commissioned (excluding repeats
and acquisitions)20

28

Number of new drama productions
broadcast (excluding repeats andacquisitions)25

32% of eligible hours commissioned fromindependent producers

>10%

19%

30

47

40%

43%

Commitment

2013/14 results% of music in daytime from UK acts

40%

48%

% of new music in daytime

20%

23%

Number of new documentaries on artsand cultural topics (excluding repeats
and acquisitions)

Hours of live music

260

288

% of relevant spend incurred outside the M25>1,100

1,143

Hours of specialist music programmes
Hours of arts programming

>100

115

% of eligible hours commissioned fromindependent producers

>10%

34%

Weekly hours of news and current affairs,
including regular news bulletins

16

18

Hours of documentaries

130

135

Hours of religious output covering a broad
range of faiths

170

209

Performance against public commitments 2013/14

09

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network Radio

Notable service developments
A focus on the history of the UK
The political and cultural texture of the UK was explored throughmajor historical series such as The New North, British Conservatism:
The Grand Tour, A History of Britain in Numbers and Acts of Union.
The history of Scotland, in particular, was illuminated throughcommissions including four original dramas about the Stuart
dynasty and dramatisations of three novels by Sir Walter Scott,scheduled in conjunction with Rossini’s opera of Scott’s The Ladyof the Lake at the Royal Opera House.
New factual commissions
A year-long natural history series, Shared Planet, investigated theinter-connectedness of humankind with our animal neighbours.

Notable service developments
Reputation for news and breaking news
The station has continued to deliver first class coverage of breaking
news stories (from Woolwich to Boston, from Thatcher to Mandela)
as well as focusing on news within key parts of the schedule including
Breakfast, Drive, Pienaar’s Politics, and Question Time Extra Time.
Original journalism
5 live continues to drive the news agenda with original journalism
every day in the Victoria Derbyshire show 10-12 am, as well as
through 5 live Investigates. Notable highlights from the past year
include a Scottish referendum debate and The Abuser’s Tale(an investigation into domestic abuse from the perspectiveof the abusers for the first time).

Sport and improved representation for women
Coverage of sport continues to be strong including events thatbring the nation together, such as The Ashes. There has also been
notable progress on women’s representation in general andIn-depth international perspectives
coverage of women’s sports, in particular Shelagh Fogarty’s sports
A landmark series presented by economist Jim O’Neill, supported panel, Euro 2013, netball coverage, and topical focuses onby news programmes, looked at the prospects for four coming
pregnancy and body image.
economic giants, Mexico, Indonesia, Nigeria and Turkey.
Online short-form content
The station has made significant progress in bringing the best of
MetricCommitment
2013/14 results
5 live to audiences in new ways nline and in terms of short-form
Hours of news and current affairs programmes
2,500
3,405
content. Online clip requests has increased close to 10 fold fromwell under 100k at the end of 2012 to over 750k UK requests atHours of original drama and readings
600602
the start of 2014.
Hours of original comedy (excluding repeats)180
266
Major factual commissions included multi-part series on
Disability and Noise, and the Reith Lectures on contemporary
art given by Grayson Perry.

% of eligible hours commissioned fromindependent producers

>10%

14%
MetricHours of original documentaries(excluding repeats)

350

411

% of output that is news coverage

Hours of original religious programming(excluding repeats)

200

225

% of eligible hours commissioned fromindependent producers*

Commitment

2013/14 results

c.75%

76.5%

10%

13%

* Radio 5 and Radio 5 live combined.

Programmes contributing to the commitment to 75% news
and current affairs output
Wake Up to Money
5 live Breakfast
Breakfast: Your Call
Victoria Derbyshire
Shelagh Fogarty
Richard Bacon
5 live Drive
Love Nights – Phil Williams/Stephen Nolan
Up All Night
Weekend Breakfast
Pienaar’s Politics
5 live Investigates
5 live Science
Saturday Edition
Question Time Extra Time

Performance against public commitments 2013/14

10

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network Radio

Notable service developments
Destination for big sporting events
The Ashes demonstrated the value of making sports extra thehome of cricket as it achieved the station’s highest ever reachof 1.5m weekly listeners in Q2 (July-Sept) and record online
audiences.
Further increased the range of sports covered
We increased the range of sport on 5 live sports extra including:broadcasting every minute of the Rugby League World Cup,coverage of the women’s golf Solheim Cup for the first time,
netball coverage ahead of the Commonwealth Games, improved
coverage of road cycling and coverage of disability sport throughcommentary from the IPC World Athletics in France.
Metric% of eligible hours commissioned fromindependent producers** Radio 5 and Radio 5 live combined.

Commitment

2013/14 results

10%

13%

Notable service developments
1Xtra’s live events schedule
1Xtra Live led the way in 2013, with a series of four concerts, indifferent cities, across a week in October. We believe the event
is unique in the UK in the way it blends a diverse mix of specialist
and mainstream urban artists. Across a busy summer, we alsobroadcast from Global Gathering, brought a flavour of Glastonbury
at night to audiences, and ran a Reading versus Leeds rap battle inour packed out tent at the Reading/Leeds festival – something theorganisers of the event are keen to repeat in future years.
1Xtra’s comedy season
1Xtra’s Comedy Club opened its doors in April, aiming to put smiles
on people’s faces and showcase a new generation of up-and-coming
comedians. Recorded in front of live audiences and featuring thelikes of Kane Brown, Miss London and Babatunde, they were 1Xtra’s
first ever stand-up shows. The season also included comedy
drama Knockback, written by Daniel Kaluuya and Jason Lewis; anda host of characters from the online world invited in to ‘takeover’
the station – acts like Kurupt FM and Man Dem on the Wall taking
up the challenge to cause a little mayhem in the 1Xtra studios.
MetricPerformance against public commitments 2013/14

Commitment

2013/14 results

New music in daytime

60%

60%

% of music in daytime from UK acts

35%

43%

% of eligible hours commissioned fromindependent producers

>10%

18.5%

% of speech-based output each week

c.20%

23%

Hours of news in daytime each weekday,
including two extended bulletin

11Regular weekend daytime news bulletins

✓

✓

11

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network Radio

Notable service developments
Increase listener base whilst remaining distinctive
In 2013/14 the 6Music offer was refined to fit better within the
BBC’s portfolio of network radio brands. Audience figuresincreased since last year with 6Music achieving a record reachof 1.85m over the year, average weekly listening remains highat close to nine hours with 35-44 year olds being the largest
audience group. 6Music remained the most listened to UK
digital radio station.

Notable service developments
Radio 4 Extra content complemented the Radio 4 scheduleRadio 4 Extra re-broadcast all of Radio 4’s Ulysses alongsidea twenty part reading on Radio 4 of James Joyce’s Dubliners,
and scheduled a two part dramatisation of The Ramayana tocomplement the five-part feature series about the epic on Radio 4.
We re-broadcast for the first time Charles Chilton’s 1961
landmark documentary The Long, Long Trail scheduled to tie in witha Radio 4 documentary about his life and to mark the start of theFirst World War centenary year.

Standout partnerships
BBC Radio 6Music collaborated with BBC Four in creating
Punk Britannia: a complementary season of new and archive
programmes covering a significant area of British music history.
We also teamed up with external music services and websites
to deliver visualised live streams of 6 Music Live at Maida Vale.
BBC 6 Music partnered with external organisations to deliver
the inaugural John Peel Lecture, an event which again increased
awareness of the station.
Metric% of new music

We curated the riches of the audio archive to offer
something distinctive
In June there were two broadcasts not heard since 1953 to markthe anniversary of the Queen’s Coronation: A Royal Gala
Programme of Radio Variety and Coronation Day Across the World.
We devoted Christmas Day to Richard Briers: Ever Increasing
Wonder, celebrating the work of the well-loved actor.

Commitment

2013/14 results

≤30%

28.5%

Hours of archive concert performances

400

416

% of music that is concert tracks and sessions
from the BBC’s archive

15%

15%

Number of new sessions (excluding repeats
and acquisitions)

300

314

% of eligible hours commissioned fromindependent producers

>10%

25%

Weekly hours of speech-based features,
documentaries and essays

1010

Weekly hours of news

6

Performance against public commitments 2013/14

6hrs 10mins

Cambridge Spies, a season of dramas, documentaries andcomedies, offered perspectives on the infamous spies, Burgess,Maclean, Philby and Blunt.
The National Theatre at 50 was a sequence of programmes
marking the half century of the National Theatre.
MetricCommitment

2013/14 results

Weekly hours of comedy

>55

70

Weekly hours of drama

>55

80

Hours of children’s programming

>350

429

% Radio 4 catch-up programming

<15%

6%

% of eligible hours commissioned fromindependent producers

>10%

19%

12

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Network Radio

Notable service developments
BBC Asian network delivered greater impact fromits distinctive journalism
Our journalism cut through across the wider BBC on TV,
Network and Local Radio and Online, including the documentary
Sikh Wedding Crashers, a look at the opposition to mixed-marriage
ceremonies in some Gurdwara’s in Britain, and Syria: A Road Trip
To War in collaboration with Newsnight, Asian Network also
held a live panel discussion broadcast from Oxford in the heartof the local Asian community in the aftermath of the Oxford
Grooming Case.

MetricCommitment

2013/14 results

Proportion of daytime speech to music

50:50

50:50

% of music in daytime from UK artists

30%

30%

% new music in daytime

30%

30%

% of music from South Asia in daytime

10%

10%

Coverage of live events or festivals

10

26% of eligible hours commissioned fromindependent producers

>10%

12%

Average hours of language programmingeach week20

23

The network continue to develop a distinctive
Asian Comedy strand, and landmark performances
We produced an Asian Comedy special at the Edinburgh Fringe,
and a Big Comedy Night at the BBC Radio Theatre in January
featuring new British-Asian talents and diasporic comedy from
Canada’s Lilly Singh and Aditi Mittal from Mumbai. The event
was filmed for Red Button and will broadcast in March 2014.
The station partnered with the BBC Concert Orchestra for abroadcast of Bollywood To Hollywood and with BBC North and
BBC Three for Bollywood Karmen, a musical opera based in Bradford.
We provided a stronger platform for new UK music
The station held its inaugural New Music Day at Maida Vale tocelebrate the best in new British-Asian talent. The event featured
a range of music industry panels, headlined by Brit-Award winning
Producer ‘Naughty Boy’, and culminated with an evening of
performances by Artists including Abi Sampa and Cynikal. Asian
Network collaborated with 1Xtra for a documentary special
looking at the rise of a British-Asian music star in ‘The Naughty
Boy Story’.
We increased community engagement more than ever before
The station commissioned special programmes to connect withthe various regional communities within the Asian Community.
Bangladesh Music Week, Pakistani Music Week and our Gujarati
Music coverage around the Navratri festival placed a spotlighton creativity in specific specialist areas of our audience.

Performance against public commitments 2013/14

13

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC News
BBC News Channel and BBC Parliament each has astatutory obligation for at least 90% of broadcast hours
to be originations. BBC News Channel achieved 96%
and BBC Parliament achieved 98%.

Notable service developments
New graphics and presentation techniques
The News Channel introduced new graphics and presentation
techniques during 2013-14 – including additional data andsummary graphics during live events, and graphical explanationof stories in the studio by presenters.

Notable service developments
Live committees
Live committees entered the schedule, reflecting the highimportance of these in the political and parliamentary process andhelping to build audiences to a monthly average reach of 1.8 million.

On complex subjects the News Channel has used the new virtual
reality graphics available in Broadcasting House to bring clarity
and context. During the recent storms and flooding visualtreatments, including the integration of weather presentersand graphics into our news coverage, were used to bring clear
explanation and essential information to a large audience.
Local expertise and insight through collaboration with
Nations and Regions’ teams
The multiple storms and floods of 2013/14 demonstrated theeffectiveness of increased links between the News Channel
and the BBC’s Nations and English Regions. With weather
stories accounting for five of the top ten stories in 2013, these
relationships allowed us to report from a wider range oflocations, and to source more video and eyewitness material
from our network of local reporters. We were also able topromote the valuable role of the BBC’s Local Radio stations
during such severe weather. Other joint initiatives across the UK
included a China & the UK season, World War One at Home,and increased local coverage tracking economic growth.
MetricCoronation anniversary
The 60th anniversary of the Coronation was marked with thefirst showing of a special digitally re-mastered version of theoriginal days outside broadcast programming.
MetricHours of coverage of the Westminster
Parliament during a normal sitting week
including…

Commitment

2013/14 results

More international news than other main
continuous news channel(s) in the UK✓✓

More local/regional news and perspectives
than other main continuous news channel(s)in the UK✓✓

Sports news throughout the day, including
evening round-up

✓

✓

100

266*

Hours of sports news

Referendum on Scottish independence
Reporting on the lead up to the 2014 referendum on Scottish
independence we followed the early stages of the campaign in
UK-wide broadcasts of BBC Scotland’s documentaries and debates.

Commitment

2013/14 results

70

79…hours from committees

10

16

Hours of proceedings of the Scottish
Parliament, Northern Ireland Assemblyand Welsh Assembly

260

407

Hours of programming (including repeats)from Brussels and Strasbourg

100

190

* In addition to sports updates throughout the day, there were 266 hours of dedicatedsports news programmes on the News Channel. There were a further 125 hours ofSport Today broadcast on our overnight joint service with BBC World News, bringing
total hours of sport to 391.

Performance against public commitments 2013/14

14

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Nations and English regions
Services from BBC Nations and English Regions haveno statutory commitments but work with BBC televisionand radio networks and interactive services to provide content
for audiences throughout the UK.

Notable service developments
Crucial local service during floods
Throughout the severe winter weather BBC Local Radio stations
responded to the needs of communities across England by
delivering local news updates, essential information and special
programming. Live despatches from reporters on the scene
and powerful personal accounts from listeners were also sharedwith BBC Online, social media and network outlets. The Prime
Minister, senior cabinet ministers and those in positions of local
responsibility were questioned, with coverage of this fast moving
story receiving commendation from audiences, emergency
organisations and key decision makers.
Reflecting the communities we serve
A series of coaching and development workshops are being run
by BBC English Regions and the BBC Academy for up-and-coming
female presenters from both within and outside the BBC who
would like to advance their on-air skills.
High quality, original, local news
There has been an increasing emphasis on developing the roleof BBC Local Radio in providing the audience with a platform tohold people in positions of power and responsibility to account.
Our specialist political reporters have originated many strong
stories which also featured prominently on other BBC outlets.
Following a long campaign by listeners asking for a bespoke service
for Dorset, a new weekday breakfast programme has beenlaunched for people in the county. Training and coaching has also
been delivered to improve the content and sound of news bulletins.
MetricCommitment

Innovative series on mental healthIn addition to the stated promises, we also transmitted a very
successful season on Mental Health – entitled Changing Minds.
This included an innovative format on the links between comedy
and female mental health.
MetricCommitment

2013/14 results

Weekly hours of radio news and current affairs

43

61

Hours of arts coverage (including narrative
repeats of daily arts show)

200

661

c.10%

21%

% of eligible hours commissioned fromindependent producers

2013/14 results% speech content in core hours (6am-7pm)

60%

74%

% speech content at breakfast peaktime

100%

100%

85

108

Average minimum weekly hours per stationof original, locally made programming2,3,4

Notable service developments
A range of new programmes commissioned
The new weekday afternoon programme was launched in theearly summer of 2013. Entitled The Culture Studio with Janice Forsyth
it offers comprehensive coverage of the arts scene in Scotland
and beyond, with regular high profile guests and live music insession. The Kitchen Garden programme was launched. Produced
from Inverness it features live cooking, interviews and content thatappeals to gardeners and cooking enthusiasts alike. It complements
the regular weekly gardening clinic offered by Carole Baxter on
the MacAulay & Co show. We dramatised the first of the PeterMay trilogy, The Black House, and transmitted it in four parts across
one week in October 2013. We co-commissioned Bad Language –a panel game – with BBC Radio Ulster.

1 Unless otherwise stated, hours commitments throughout this document include
originations, acquisitions and repeats.
2 All local radio stations exceeded the minimum weekly hours of original locally madeprogramming.
3 Following its establishment as a stand alone station, BBC Somerset shares some
programming with BBC Bristol. For service licence purposes these also contributeto BBC Somerset’s commitment.
4 BBC Lincolnshire shares origination of the lunchtime show with Humberside.
These hours are listed under BBC Humberside but for service licence purposes
may also be attributed to Lincolnshire. Combined, both services exceed 170 hours.

Performance against public commitments 2013/14

15

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Nations and English regions

Notable service developments
Preparing for the Referendum and Commonwealth GamesThe preparations for the Referendum on Scottish Independence
and Scotland’s hosting of the Commonwealth Games have begun
with staff and talent development work in place. The first
documentary and debate programmes exploring the key
questions arising from the referendum on Scottish Independence
have been broadcast. An enhanced online site has been launched
and is being populated with stories from both Radio nan Gaidheal
and BBC ALBA news output.

Notable service developments
An La/Referendum
Coverage of the issues key to the Referendum on Scottish
independence involved an integrated approach across BBC ALBA,Radio Nan Gàidheal and bbc.co.uk/alba. Regular detailed coverageof Referendum issues on the daily news programme An La wascomplemented by the European current affairs series Eòrpa;two (of eight planned) TV documentaries; and the first of twohour-long TV and radio audience-led debates. An enhanced news
online service was launched.

WWI programming
Planning and commissioning for the commemoration of theCentenary of World War I is in progress and a partnership with
PNE (The National Gaelic Arts Agency) has resulted in five newdramas on World War I themes. The Radio nan Gàidheal children
and features teams are supporting the recording of thesecommunity productions for broadcast on Radio nan Gàidheal.
Initial work has also begun on a publication partnership which
will see the first anthology of Gaelic war poetry being produced.
Over 170 poems were sourced as part of the development
process for World War I programming and will enable new strands
and collaborative projects over the commemoration period.

WW1 programming
Commemoration of WW1 began with Ceòl, Camanachd is
Cogadh, a documentary and accompanying concert charting
the links between shinty, traditional music and the Great War.
A number of documentary and drama projects are in production
for delivery and broadcast in the autumn of 2014.

Working with our partners in the community
Partnership with MG ALBA, Comunn na Gàidhlig and SabhalMòr Ostaig facilitated opportunities for young Gaelic writers
and performing talent, with sketches performed live each week
on Radio nan Gàidheal ‘s youth programme Rapal. Collaboration
with the traditional music and dance summer school Ceòlas
resulted in a specially commissioned spiritual concert fromSt Mary’s, Calton, in Glasgow. Work alongside the Islands’ Books
Trust facilitated the creation of programmes on the life and workof community poet Domhnall Aonghais Bhàin.
Schedule refresh
Plans to refresh the Radio nan Gàidheal schedule were delayed
while we focussed on talent development and a broader
recruitment strategy to encourage cross-genre skills development.
Plans are in place to launch a refreshed schedule in the autumn.
Metric% of eligible hours commissioned fromindependent producers

Commitment

2013/14 results

c.10%

9%

Drama
The ambition to introduce drama into the schedule on a regularbasis was taken forward with the development of two projects,
a 3 x 30 minute pilot series, Bannan (The Ties That Bind) and a
WWI period drama, Iolaire.
BBC ALBA collaborated with CBeebies on the production of a
Gaelic version of the successful new children’s drama, Katie Morag,
set and filmed in the Hebrides.
Commonwealth Games
Programmes across a range of genres were commissioned andare in production for broadcast during the 2014 CommonwealthGames, including a Commonwealth Ceilidh; Kerry MacPhee, adocumentary on the professional cyclist from South Uist; andStruileag/Shore to Shore, a multimedia show about the peoples of
the Gaelic diaspora, blending song, spoken word, poetry, film,
dance and imagery.
Entertainment
A new entertainment format, Gun Sgot, aimed at a younger
audience, was launched and piloted and will return in an extended
format later in 2014.
MetricCommitment

2013/14 results

Weekly hours of originated programming(excluding news), including current affairs andtransfers from other BBC servicesc.5

9

Hours per week of originated programming
aimed at Gaelic language learners

2

4.3

Live news programmes each weekday
evening (including peaktime) and news
review at weekends

✓

✓

>50%

78%

% age of eligible hours commissioned fromindependent producers

Performance against public commitments 2013/14

16

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Nations and English regions

Notable service developments
Refresh of sports coverage
Radio Wales refreshed the station’s sport coverage to provide
more quality journalism on both the country’s most popular andminority sports. We introduced a new weeknight edition of Radio
Wales Sport and a new Saturday football phone-in, Call Rob Phillips.
The new programmes have so far broken news and provided
extensive coverage of the sackings of both the managers of
Cardiff City and Swansea City, the civil war in Welsh regional
rugby, as well as Wales’ preparations for the CommonwealthGames and, for the first time, live commentary of Wales’
women’s football team.
New comedy commissions
We continued to build on the station’s growing reputation for
nurturing new Welsh comedy by commissioning three new series
for Friday nights: a new comedy format show, Come the Revolution,a return of comedy cult character Siadwel and the successful HereBe Dragons, a sketch show from Matt Lucas’ stable written andstarring the most talented of Wales’ new generation of comedians.

Notable service developments
Audience consultation
Radio Cymru initiated Sgwrs Radio Cymru (Radio Cymru’s
Conversation) in order to better understand the audience anddemographic challenges facing the station. The conversation
involved the biggest ever audience consultation process held byRadio Cymru designed to ensure that the station would continue
to offer an ambitious and vibrant service for years to come. The
Sgwrs’ conclusions in autumn 2013 suggested that Welsh speakers
wanted a more accessible service with a greater emphasis on
choice for listeners. There was also recognition that the station
should better nurture talent and communicate in more natural
Welsh – as audiences would understand and recognise it.
Schedule refresh
In light of the consultation, Radio Cymru focused efforts onbuilding a new schedule which launched on 10 March 2014. The
key developments saw the launch of the Dylan Jones Show and
Bore Cothi with Shân Cothi in the morning with Andrew Thomasor ‘Tommo’ becoming the mainstay of the afternoon schedule.

Support contemporary music made in Wales
We provided extensive support of contemporary music made inWales through specialist programmes, daytime exposure throughthe Radio Wales Artist of the Week feature, and bespoke event
coverage including the National Eisteddfod, Festival No.6 and the
WOMEX 2013 world music festival.

New talent
A new supply of talent is also integral to the success of the newRadio Cymru schedule. Cais am Lais (Request for a Voice) wasa talent trawl with a particular focus on finding new voices forRadio Cymru’s youth strand, C2. As a result of the exercise,
Guto Rhun has been chosen as one of C2’s new presenters.

Wales and the UK
With six months to go to the Scottish independence referendum,
Radio Wales delivered a challenging season on Wales’s relationshipwith the rest of UK. Good Morning Wales, Morning Call and Jason
Mohammad challenged misconceptions about the Welsh’s view of
the English, and also provided opportunities for people to understandthe implications of a yes or no vote in Scotland in September.

Key writing talent
Creatively, Radio Cymru continued to feature the work of key
writing talent. Tu Hwnt I Ddagrau by Manon Eames was a poignant
drama looking back at the centenary of the Senghenydd mining
deaths – Britain’s worst mining disaster.

MetricCommitment

2013/14 results

Weekly hours of news and current affairs

24

42% of eligible hours commissioned fromindependent producers

>10%

29%

Performance against public commitments 2013/14

MetricCommitment

2013/14 results

Weekly hours of news and current affairs

16

26% of eligible hours commissioned fromindependent producers

>10%

19%

17

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC Nations and English regions

Notable service developments
Coverage of large-scale civic and community events
BBC Radio Ulster/Foyle played a key role in City of Culture
celebrations with specially commissioned programmes andevents. Our involvement showcased local talent and helped tobring what was happening in Londonderry to a region-wide
audience. We also provided extensive coverage of the World
Police and Fire Games and the many developments and discussion
points around the G8 summit in County Fermanagh.
Programming about family and health-related issues
We described, and provided a forum for debate, about someof the issues affecting health and social care provision in
Northern Ireland. Our programmes included high-profile
stories about the needs of older people, abortion law andemergency care in local hospitals. They generated significant
levels of audience interaction, intense political debate andmade effective use of our specialist journalists and also thelinks between BBC radio, television and online.

MetricCommitment

2013/14 results

Weekly hours of news and current affairs
on Radio Ulster

27

39

Weekly hours of news and current affairs
on Radio Foyle

8

13

Hours of new comedy

20

20% of eligible hours commissioned fromindependent producers

10%

10%

Hours of indigenous minority language
programming, including UIster Scots and Irish

220

300

Celebrating the arts, community and cultural diversity
We undertook some innovative projects with the Ulster
Orchestra, engaging diverse audiences and seeking to makeclassical music accessible to a wider community. City of Culture
talent and events featured across the schedule and outside
broadcasts brought us closer to local communities. We
developed some new initiatives and commissions as part ofour minority language programming and launched a new series
on contemporary Christian music.
Scheduling developments and renewal
We refreshed some existing programme formats, piloted new
comedy talent and ideas and re-affirmed our commitment to
BBC Radio Foyle as a regional production base with Pure Culture
and Your Place and Mine now coming from this site. Other
scheduling plans are in development. These will reflect changing
audience needs and emerging editorial opportunities.
Commemorations and Anniversaries
We launched a series of programmes about the stories, eventsand legacies of WWI. Archive recordings were a highlight of
BBC MacNeice Week (marking the fiftieth anniversary of his death)and have enriched much of our other programming about
Northern Ireland’s recent past. We have also begun to develop
some ambitious plans to mark the 90th birthday of local BBC
services, which will take place in September 2014.

Performance against public commitments 2013/14

18

3 – Compliance with Service Licences and Performance against Statements of Programme Policy 2013/14

BBC future media
BBC Online has a statutory obligation to source at least 25% of eligible content
and services from external suppliers. Last year, BBC Online achieved 30%.

Throughout this year BBC Online has continued to bring the
BBC to audiences via all screens, offering a more personalised
experience and empowering users to watch, listen, share,
discover and interact with the best of the BBC’s distinctive
content where and when they want.
Notable service developments
iPlayer
BBC iPlayer had a record over 3bn programme requests in2013/14 and was named the nation’s number one brand of 2013by YouGov. It became a showcase of British creativity, pioneering
iPlayer-exclusive content such as the Doctor Who and Sherlock‘minisodes’, and comedy pilots. Programme premieres wereintroduced in 2013 for all BBC Three scripted comedy – as well as
selected content across all channels. iPlayer increased the amountof catch-up content in both HD and SD, and introduced features
such as Chromecast support and downloads on Android devices.
The year culminated with the launch of the new iPlayer, beautifully
designed for the multi-screen experience, making it easier tobrowse and discover relevant BBC content.

Notable service developments
Supporting BBC’s coverage of major events using available
Broadcast capacity
Red Button reached around 16m adults weekly and continues
to support coverage of major sporting, music and cultural events.
In 2013/14, two Red Button streams were available during theWinter Olympics, reaching 11.3m people. 7.6m watched
Wimbledon via Red Button, and 2.4m turned to Red Button to
enjoy Glastonbury as part of a complementary set of services
covering the event for its first ever truly digital delivery.
MetricNo specific commitments apply

Commitment

2013/14 results––

Transforming the Knowledge & Learning portfolio
As part of the transformation of the Knowledge & Learning online
portfolio, BBC Online launched BBC iWonder, providing thoughtprovoking answers to questions sparked by BBC programmes,
the news agenda, or social media trends. Innovative new content
formats, including ‘interactive guides’, aim to facilitate learning andbring factual content to life. The first set of interactive guides
launched in January 2014 to coincide with the start of the WorldWar One season of content. Each guide contained originalcontent exclusive to BBC Online fronted by key talent such as
Dan Snow and Kate Adie.
MobileBBC Online took advantage of mobile growth and the uniquecharacteristics of smaller screens in 2013/14. The BBC Weather
app, released in June, has over 6m downloads. BBC Children’s
built over 80 HTML5 games across both CBeebies and CBBC,
which can be viewed on both desktop and mobile devices. The
CBeebies Playtime app, launched in August and downloaded over2m times, transformed the way audiences access the product –over half of CBeebies browsers now come from handheld
devices, up from a fifth before the app was released.
MetricCommitment

Weekly % of eligible content and services
commissioned from external suppliers(by value)
Increase the volume of clickthroughs
to external sites

25%

2013/14 results30%

2012/13 Monthly averageMonthly averagefor the year
for the year 17.9m 16.75m, down 6%

Performance against public commitments 2013/14

19

4 – Access services

Access services
The BBC is committed to ensuring that its programmes andservices are as accessible as is reasonably possible to all people,
whatever their impairments or disabilities. Under Part Threeof the Disability Discrimination Act we have a legal obligation
to make reasonable adjustments to ensure that this is the case,although what is ‘reasonable’ will evolve as technology develops.

Total

The BBC Editorial Guidelines (www.bbc.co.uk/guidelines/
editorialguidelines) advises our programme makers and suppliers
how we can improve access to our television programmes andservices for people with hearing loss and people with visual
impairment. We are committed to providing subtitling services
for all programmes. In addition, we are actively involved indeveloping audio description services and online support which
will enhance the access of visually impaired viewers to ourprogrammes. We consult with a range of disability organisations
regularly, and update our Guidance as required.

Subtitled hours
2013/142012/13

Total hours
2013/14

Actual for year (%)
2013/142012/13

Target for year (%)
2013/142012/13

14,534

14,29014,558

99.8

99.9

100.0

100.0

9,886

9,505

9,890

100.0

100.0

100.0

100.0

3,329

3,687

3,331

99.9

100.0

100.0

100.0

3,241

3,188

3,242

100.0

100.0

100.0

100.0

4,430

4,353

4,431

100.0

100.0

100.0

100.0

4,802

4,709

4,802

100.0

100.0

100.0

100.0

1,018

918

8,904

11.4

10.5

8,897

8,731

8,904

99.9

99.9

100.0

100.0

50,13649,38258,062

BBC Alba is not subject to Ofcom audio description targets on the basis of audience size.

Performance against public commitments 2013/14

20

4 – Access services

Total

Audio described hours
2013/142012/13

Total hours
2013/14

Actual for year (%)
2013/142012/13

Target for year (%)
2013/142012/13

1,593

1,368

8,904

17.9

15.7

17.0

14.5

1,825

1,359

8,904

20.5

16.1

17.0

14.5

819

795

3,331

24.6

21.5

17.0

14.5

793

772

3,242

24.5

24.2

17.0

14.5

977

966

4,431

22.1

22.2

17.0

14.5

963

849

4,802

20.1

18.0

17.0

14.5

6,971

6,108

33,614

The audio description target was 16% from April to December and 20% from January to March.
BBC Alba and BBC Parliament are not subject to Ofcom audio description targets on the basis of audience size.
BBC News Channel is not subject to the audio description target due to the narrative nature of the output.

Performance against public commitments 2013/14

21

4 – Access services

Total

Sign interpreted hours
2013/142012/13

Total hours
2013/14

Actual for year (%)
2013/142012/13

Target for year (%)
2013/142012/13

478

457

8,904

5.4

5.2

5.0

5.0

468

463

8,904

5.3

5.5

5.0

5.0

180

206

3,331

5.4

5.6

5.0

5.0

188

185

3,242

5.8

5.8

5.0

5.0

238

229

4,431

5.4

5.3

5.0

5.0

263

272

4,802

5.5

5.8

5.0

5.0

517

473

8,904

5.8

5.4

5.0

5.0

2,332

2,284

42,518BBC Alba and BBC Parliament are not subject to Ofcom signing targets on the basis of audience size.

Performance against public commitments 2013/14

22

5 – Window of Creative Competition (WoCC )Window of Creative Competition
Television
The following table shows the levels of all BBC network television hours from in-house and external suppliers.

DramaEntertainment
ComedyKnowledge
DaytimeSport
Children’s

Total

Proportion of all hours produced by independent
producers for BBC television (%)
2013/142012/13% change

Proportion of all hours produced in-housefor BBC television (%)
2013/142012/13% change

40
64
50
41
63
30
36

41
68
52
39
66
26
41

-1
-4
-2
2
-3
4
-4

60
36
50
59
37
70
64

59
32
48
61
34
74
59

1
4
2
-2
3
-4
4

45

44

1

55

56

-1

The WoCC is that part of BBC network television commissioning that falls outside the 25% statutory independent quota and the 50%
in-house guarantee. It was introduced six years ago to drive creative competition between external producers and the BBC’s own
in-house production departments.
In the WoCC Commissioners are free to commission the best programme ideas from any supplier, delivering benefits for licence fee
payers in terms of quality and value for money.
The following table shows the levels of all WoCC hours from in-house and external suppliers.

DramaEntertainment
ComedyKnowledge
DaytimeSport
Children’s

Total

Proportion of ‘WoCC’ hours produced by independent
producers for BBC television (%)
2013/142012/13% change

Proportion of ‘WoCC’ hours produced in-housefor BBC television (%)
2013/142012/13% change

100
86
78
80
71
22
47

100
88
79
76
96
0
62

0
-2
-2
4
-25
22
-15

0
14
22
20
29
78
53

0
12
21
24
4
100
38

0
2
2
-4
25
-22
15

78

74

4

22

26

-4

Performance against public commitments 2013/14

23

5 – Window of Creative Competition (WoCC )Radio
The following table shows the levels of radio hours from external suppliers.

Radio 1
Radio 2
Radio 3
Radio 4
Radio 5 Live
1Xtra
6 Music
4 ExtraAsian Network

Total
TargetActual % 2013/14
Indie
Indie
Guaranteed WoCC

In-house
WoCC

Total
WoCC

Total
Indie

Actual % 2012/13
Indie
Indie
Guaranteed WoCC

In-house
WoCC

Total
WoCC

Total
Indie

9
12
13
10
13
18
17
9
12

8
24
5
5
9
0
9
7
2

4
1
6
7
0
2
0
3
7

12
25
12
12
10
2
9
10
9

17
36
19
15
22
18
26
17
14

10
11
13
10
10
15
16
15
11

8
23
6
4
7
0
8
3
1

4
1
0
6
2
1
0
3
3

12
24
6
11
9
1
8
7
4

18
34
19
14
17
15
24
18
12

13
10

9

3

12
10

22

12
10

8

2

10
10

20

Performance against public commitments 2013/14

24