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Value Creation of NITORI Group

Sustainability

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NITORI Group’s Human Capital
Working together to realize the mission andsupporting growth and evolution
Since its inception, NITORI Group has repeatedly rejected the status quo and has continued
to take on unprecedented challenges. The driving force behind this is our employees. Basedon the belief that ‘individual growth leads to corporate growth’, we have focused on thedevelopment of a wealth of elites and specialist personnel. We encourage and support eachindividual to proactively aim for growth towards what they want to become.

Related Page: P51-52 Promote human resource development and organizational development

Education that leads to the “ideal self” of employees

Transfer-based
education

In-house training
programs

Self-development

Develop diversified humanresources by transferring andexperiencing various departments.

Learning the necessary
knowledge and experience at
the NITORI Group to link thecompany’s mission with its
own mission.

Providing assistance, supportand educational materials to
help acquire qualifications
and knowledge to get closer
to the “ideal self”.

Developing Global Human Resources
Based on the mission of “Enriching homes of people all overthe world,” the chain store theory and by effectively utilizing
the capabilities of the NITORI Group, we are developing
global human resources who can solve problems and build
systems to provide products and services that suit customers
in each country and region.
To develop human resources who have a broad perspective
and can utilize diversity and work together with employees
around the world, we provide a variety of training programs
and study opportunities, including global training and diversity
management training, first in Japan. We also actively promote
global transfer-based education in the hope that ouremployees will grow as they expand the overseas business.
We also provide opportunities for employees to take on theirown challenges, such as an open recruitment system foroverseas assignments and the opportunity to be dispatched tooverseas stores as a ‘task force’. Overseas employees aregiven training programs that help them understand NITORIGroup, such as seminars in Japan to see Nitori stores anddistribution centers, and learning about the chain store theory.

Development of IT human Resources
The concept and system of human resources development, which started with domestic employees, has now been expanded tocover all employees across the globe . We are also working to create an organization that values and nurtures people who continue totake on challenges, so that each and every employee of the NITORI Group, can make steady progress towards realizing their mission,and grow both as a company and as an individual.

Job shadowing training programs, in which participants
accompany employees in different departments to gain workexperience.

13Interior coordination training programs, for selected members,
where participants learn from professional coordinators.

In April 2022, the NITORI Group established Nitori Digital
Base as a “base” for bringing together talented IT
personnels from Japan and overseas. We are focusing on
recruitment and training to increase the number of internal
IT personnel to 1,000 by 2032. In addition to specializedskills, on-site knowledge and the ability to solve problems
from a front-line perspective are essential for NITORIGroup’s IT personnel. For this reason, all of our IT
personnel will experience working at NITORI stores andlogistics departments. We are also promoting theconversion of employees from non-IT fields into IT
personnel through a step-by-step training program thatcovers everything from IT basics to the latest technologies.
They will support the growth of the NITORI Group by fully
utilizing the power of IT technology, from improving
customer convenience in shopping and services, tobuilding systems to support accelerated oversea
expansion, to reforming operational efficiency.

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