(English version)

Top Message
We, NISSIN, have run evolutional logistic business since its foundation as of 1938, inspiring
ourselves under the motto, “a new issue day by day, and an innovation to the day”, and we today
grew up to a corporate group consisting of 75 domestic or overseas companies, being engaged not
only in logistic business, but also in travel business, as well as real estate business. We are surethat logistics are social blood. Once the blood flow stops, our economy, our normal life, or ourhappiness stops as soon. The idea of social responsibilities by companies is more important
nowadays in the global world especially from the viewpoint of SDGs achievement, and people pay a
lot of attention to activities or announcements by companies in this concern from the perspective of
CSR or ESG. Prior to this trend we had continuously worked on our business, taken our CSR at thesame time, always being aware to be a public institution as an indispensable social infrastructure.
Our society is significantly changing through the new coronavirus disaster from 2019 to 2020.
Now we anew thought about, “What corporate roles are desired from the society?” Then we again
recognized the meanings of our CSR activities, and finally refreshed our mind to take various
actions in order for realization of a further prosperous society. In this booklet we introduce some ofour social contribution activities during the fiscal year of 2019. We composed it with 3 categories,
namely category E (Environment), S (Society), and G (Governance). We would appreciate if you
kindly read it and know what we are doing to fulfill our corporate social responsibilities.
In 2018 we celebrated 80th anniversary and renewed our Charter of Corporate Behavior on that
opportunity. Its preamble begins with following words:“We, NISSIN GROUP, have a mission to contribute to sustainable development of society as a goodcorporate citizen.”
Sharing firmly this basic policy with all our group members, we will continuously make efforts day
by day to be a company loved by society towards the coming 100th anniversary.
President and COO
MASAHIRO TSUTSUINISSIN CSR Report 20192Table of Contents
ENVIRONMENT● Energy saving measures ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 4● HACO Lab. ― a proposal for reduction of wasted resources ・・・・・・・・・・・・・ 5● Mayanishi new cold storage ・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 6● Signboard installation in Yadoriki water source forest ・・・・・・・・・・・・・・・・ 7

SOCIETY● Logistics lectureship in Laos ・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 8● White-logistic-movement ― Declaration of voluntary action ・・・・・・・・・・・・・ 9● Preventive measures against the spread of new coronavirus infection ・・・・・・・ 10● Volunteer participation in Yokohama Marathon 2019 ・・・・・・・・・・・・・・・・ 11● Sponsorship for Yokohama Youth Event 2019 ・・・・・・・・・・・・・・・・・・・ 12● Support for World Children’s Baseball ・・・・・・・・・・・・・・・・・・・・・・・ 13

GOVERNANCE● Business Continuity Management ・・・・・・・・・・・・・・・・・・・・・・・・・ 14● Initiative as AEO customs operator ・・・・・・・・・・・・・・・・・・・・・・・・ 15
NISSIN CSR Report 20193

Energy saving measures

ENVIRONMENT

We work on energy saving measures. Replacement withLED bulbs in our warehouses, as well as in our offices, is
one of our company-wide measures. So far we finished thereplacement in our 23 warehouses or offices out of the 73
targeted facilities (*). In fiscal 2019 we completed thereplacement in Ohi warehouse, which is the largest
warehouse of ours in Keihin area.
Ministry of Economy, Trade and Industry evaluates us as
an excellent company in S-class in a periodical report ofEnergy saving law (for 2019). Due to our successive efforts
in eco-driving or modal shift, we have kept the status of Sclass for 5 years in a row.
For future, too, we shall keep on our environmentallyfriendly activities, in order to realize the sustainable society.
(*) We listed up those 73 facilities in the periodical repot ofEnergy saving law.
Ohi warehouse wholly replaced with LED bulbs

NISSIN CSR Report 20194

HACO Lab.
― a proposal for reduction of wasted resources

ENVIRONMENTIn order to safely transport cargoes, international logisticoperators use various packing materials such as shipping
pallets, pallet boxes, etc. Unfortunately most of thosematerials are difficult to control for recycling-use and justdisposed. It is an important issue to reduce waste ofresources from the viewpoint of environmental protection,too.
We developed HACO Lab., IT system service for control ofpacking materials, as a solution. Equipped with RFID (radiofrequency identifier) and image recognition technology, thesystem runs on a smartphone as well, which provides
accurate and simple operations to the users.
Supported by our lot of customers, more than 100,000
materials circulate under control by HACO Lab. in the global
logistic market today, and we could reduce the waste by
about 37,000 pallets, equivalent to 230 large truck loadings,
a year therefrom.

Checking numbers of pieces in each palletbox all at once by scanning the RFID tags

We will make efforts to develop further eco-friendly logistic
services for future, too.
The system can be downloaded to a smartphone easily and quickly.
It contributes to reduction of resource wastes.
NISSIN CSR Report 20195

Mayanishi new cold storage

ENVIRONMENT

The construction work of our new cold storage facility inKobe, Hyogo prefecture was completed. The new facility,
named as Mayanishi refrigerated warehouse, started its
operation in February 2020 and now provides storage andlogistic services in all the temperature zones (frozen,refrigerated, constant, and normal temperature) together
with our neighboring existing facilities.
Mayanishi refrigerated warehouse is equipped with anautomatic rack system which has 3 times more retrievein/out capacity than manual handling (*). Thanks to thesystem, we are able not only to pursue more efficient
operation through time saving, but also to reduce workloadof our operators in frozen and refrigerated zones.
In addition, linking the shipping data from our customers
to our WMS, we have realized paperless, efficient
warehouse in/out operation, which results in a lot of
reduction of waiting time for truck loading/unloading at ourwarehouses, as well as in reduction of CO2 emissions
consequently.

We strongly support food logistics by cold storage facilities.
The demand is ever-increasing.

(*) About 120 pallets per hour

NISSIN CSR Report 20196

Signboard installationin Yadoriki water source forest

ENVIRONMENT

We joined in the project for water source forest creation
by Kanagawa Prefecture, “Reforestation Partnership” inJanuary 2019.
This is a part of our anniversary business, 80thanniversary in December 2018. We named our 9 ha forest
in Sagamihara as “joint forest of the earth, the open seas,
and the great sky”, to which we have naming rights for 2years.
In fiscal 2019 we produced a signboard for ourannouncement and installed it in our forest. We also took
part in other diverse activities to protect whole Yadoriki
water source forest to that effect.

The signboard is made of cypress thinning material.

Calculation sheet for forest CO2 absorption
NISSIN CSR Report 20197Logistics lectureship in Laos

SOCIETY

Laos is the only landlocked country in ASEAN, it scarcelyattracted attentions in the sense of logistics there until
recent years, but it became member of WTO in 2012, andnow it is highly expected that Laos plays a good role aslogistic essentials for the whole ASEAN economic zone due
to its geographic characteristics ― Laos has five borders
with five different countries.
Laos NISSIN has participated in donation course businesssponsored by AOTS (The Association for Overseas TechnicalCooperation and Sustainable Partnerships), AMEICC (AEMMETI Economic and Industrial Cooperation Committee), in
order for upbringing of logistic companies in Laos.
In fiscal 2019 Laos NISSIN implemented internship forstudents of Savannakhet University and arranged
lectureships for students of Champasak University andNational University of Laos, too.

Our staff gave a lecture in the donation course.

We expect that the youth who will bear the future of Laos
will understand the importance of logistics and change thecountry to be the most essential logistics power someday.
Land transportation is main logistic menu in Laos.

NISSIN CSR Report 20198White-logistic-movement― Declaration of voluntary actionsAgreed to white-logistic-movement put forward by
Ministry of Land, Infrastructure and Transport, Ministry ofAgriculture, Forestry and Fisheries, and Ministry of Economy,
Trade and Industry, we submitted our declaration ofvoluntary actions.
Under this movement a lot of logistic companies havepresented diverse proposals, collaborating with shipper
companies, in order to secure stable logistic services
essential for industrial activities.
We have made a lot of efforts to set up healthier labor
environment so far, too, such as creation of eco-friendly
logistic services or improvement of drivers’ workingcircumstances and so on.

SOCIETY■ Our declared voluntary actions ■A-①: Proposal and cooperation for improvement of logistic business
A-⑭: Modal shift to marine transport or railway transport
B-①: Promoting articulation of transport contracts
C-①: Confirmation of legal compliance for selection of contract partners
F-①: Improvement of drivers’ benefits (as our unique challenge)

On our participation in white-logistic-movement this time,
we will contribute to realization of a more prosperous
society, accelerating construction of our safer, stabler, andmore eco-friendly logistic business.

NISSIN CSR Report 20199

Preventive measuresagainst the spread of new coronavirus infection

SOCIETY

Under the circumstances that the global world is rapidlychanging due to the spread of new coronavirus (COVID-19)
infection, we quickly took group-wide internal and externalcountermeasures.
As we are deeply related with China ever since thenormalization of diplomatic relations in 1972, we at firstthought about how to help Chinese people out of theirdifficulties, and then we made up our mind to donate
support money to Embassy of China in Tokyo and to donate
more than 15,000 surgical masks to Guizhou Government,
to our partner shipping company in Wuhan, to our suppliersin Beijing and Shanghai, and so on. In addition we, free ofcharge, provided our airfreight customs clearance anddistribution services for surgical masks and protective
clothing from Japan to China and from USA to China.

Our president handed over the donation to Chinese Minister.

We will take our group-wide measures in the future, too,in order to minimize damage due to the spread of infection.

Transportation of support goods between Japan and ChinaNISSIN CSR Report 201910Volunteer participationin Yokohama Marathon 2019SOCIETY

We participated in Yokohama Marathon 2019 as voluntarywater supply staff on 10th November.
Yokohama Marathon is one of the three major marathonsin Japan. In this large-scale event we were responsible forthe operation at the 17th water supply station which stoodat 37km point in the running course. There the runners
were squeezing their final little stamina for their own best
time or for reaching the goal. Cheering them up, we handedcups water to them, which was very much challenging workfor us.
We will participate in Yokohama Marathon for future, too,and thus we would like continuously to support the civil
events and sports promotion in Yokohama, our hometown.

Our president handed cups of water to the runners,
cheering hard them up.

It was the second time to participate.
22 volunteer members (employees and family) joined.
NISSIN CSR Report 201911

Sponsorshipfor Yokohama Youth Event 2019SOCIETY

We cosponsored “Yokohama Youth Event 2019”, which
was held in October, from the idea that it is important tooffer educational opportunities for the future-supporting
next generation.
This event is an attached session to “Asia Smart CityConference”, where students play the main role indiscussions for creation of a sustainable city. The purpose ofthe session is to develop next-generation human resource.
Three students of Yokohama City University madepresentations of their research results, supported with fieldsurvey in Shanghai, under the theme “potential for start-up
ecosystem in emerging countries”.
Lively discussions were held in the conference. The
students exchanged opinions with the economist from AsianDevelopment Bank and other guest participants in the wayof youthful and relaxed thinking.

Our company officer gave opening remarks.

In future, too, we shall actively offer further educational
opportunities and support for the activities to boost theprogress of the countries where we develop our business.

NISSIN CSR Report 201912

Support for World Children’s Baseball

SOCIETY

We cooperate with World Children’s Baseball Foundation,
wishing that boys and girls could develop a goodinternational sense through baseball.
Mr. Sadaharu Oh together with Mr. Henry Louis Aaron,
representative former home run batters from Japan andUSA, baseball developed countries, advocated for WCBF forthe purpose to spread baseball worldwide and to broaden
the circle of friendship and goodwill among the youth of theworld.
About 120 boys and girls from 14 countries or areas took
part in the 29th event which was held in September 2019 inFukushima. They enjoyed playing in international exchange
games or learning how to play baseball with friends fromother countries or areas.
We will give a boost to WCBF for future, too, wishing thatthe children who experienced this meeting will play anactive role globally in various fields in future.

The 29th WCB Tournament in Fukushima

NISSIN CSR Report 201913Business Continuity Management

GOVERNANCE

We have formulated our business continuity plan for earlyrecovery of our business when a disaster occurs. In fiscal
2018 we finished formulation for Kanto area, and in fiscal
2019 we completed planning for sales, administration, andoperation departments in Kansai area. We thus finishedplanning for all our domestic bases.
It is important for business continuity to maintain relevant
documents such as manuals or regulations correctly, more
important, however, is to give effectiveness to those
documents, repeating practical education and training. We
trained ourselves to learn how to communicate with eachother, using MCA wireless devices (*), in fiscal 2019.
For future we will make our BCM more reliable throughinternal education and training to deepen our employees’
understanding, as well as through execution of PDCA cyclefor document review, etc., and we will fulfill our logistic
missions in case of emergency, too, as an essential social
infrastructure.

Correspondence training with MCA devices(*) MCA (mcAccess e) :In this communication system several channels are availableduring shared use by many correspondents.
It was utilized effectively in such a large-scale disaster as Great
Hanshin Awaji Earthquake or Great East Japan Earthquake.
We deployed MCA devices in 45 bases.
NISSIN CSR Report 201914

Initiative as AEO customs operator

GOVERNANCE

We have kept up our appropriate and prompt customs
clearance service over the years, setting up and maintaining
our most reliable freight security management system
under our concerned compliance policy, or taking suchmeasures as strict checking systems by customs officers, ascompany-wide customs information sharing, etc.
Evaluating such our framework for customs clearance
operations highly, the Yokohama Customs certified us as an
AEO customs operator in September 2011. By thiscertification we realized to build stronger partnership with
the Customs and became able to provide more seamlessand speedy clearance services.

The certificate was handed to our company officer (on the right).

In November 2019 we received a certificate ofappreciation from Tokyo Customs Director at the award
ceremony of the customs day for customs operators. TheCustoms hereby appreciates us not only for ourperformance as AEO operator, but also for our everyday
attitude to cooperate with the government and to take theinitiative in the customs industry.
We shall maintain strong collaboration with the Customs
and related authorities and make further efforts for thebetter cooperation with the Customs and the whole customs
industry for future, too.
NISSIN CSR Report 2019

15

NISSIN CORPORATION
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Tokyo Sales Office〇 Contact details for inquiries
Corporate Planning Dept.
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