CSR Report 2018

Top Message
Based on the meaning of “NISSIN” and our philosophy of “improving each day,” Nissin
Group is committed to a process of constant renewal. Our basic business policy is tomeet the expectations of shareholders and other stakeholders by continually enhancing
the corporate value, while contributing to the creation of an affluent society andestablishing trust with customers through the provision of safe, fast and high-quality
logistics- and travel-related services at a competitive cost.
To adhere to this policy, the Group seeks to operate logistics- and travel-related
services globally that are essential for economic and social development, while also
fulfilling our corporate social responsibility (CSR) in terms of compliance with businessethics, laws and regulations and involvement in activities to protect the globalenvironment.
Recently, the explanation and disclosure of CSR activities to stakeholders arebecoming increasingly important. The Group will improve its activities by clarifying its
past initiatives and future policies. The Group will introduce some of its initiatives in thisbooklet.
I hope you will gain a better understanding of CSR activities of the Group by reading
through the booklet.

Masahiro Tsutsui
President and Chief Operating Officer (COO)2

Positioning of Our Efforts
Efforts in Japan

Efforts Overseas

P.5
Embarked on Business Continuity
Management
P.6
Support for Diverse Workstyles and theEnhancement of Training

Businesses

P.7
Environmentally Friendly Logistics Facilities

P.9
Efforts for Energy Saving
P.10
Cooperation in Restoring Forests andSecuring Water Sources

P.8
Efforts for Environmental Conservation inVietnam
P.4
Revision of the Charter of Corporate
Behavior
P.14
Co-sponsorship of Vietnam Festa inKanagawa 2018

P.11
Cooperation in Forest Preservation Activities

P.12
Co-sponsorship of Yokohama Youth Event2018

Socialcontribution

P.15
Free Delivery of Relief Supplies to Areas
Stricken by Flooding in Laos
P.16
Social Contribution Activities in India

P.13
Participation in Yokohama Marathon as
Volunteers3Governance

SDGs

Revision of the Charter ofCorporate Behavior
The Group established the Charter of Corporate Behavior in 2002 and has since been using it as aguideline to conduct free and fair corporate activities globally.
Recently, there are growing global concerns that the maintenance and development of the economicorder will be threatened by aggravated social issues. Against these concerns, the international
community is advancing its efforts for measures such as the Paris Agreement and the establishmentof SDGs, and the Japanese government has expressed its intention to actively promote these efforts.
In agreement with the purpose of these initiatives, the Group revised the Charter of Corporate
Behavior for a third time in 2018, incorporating its commitment to social challenges and human rights
as a global company as well as countermeasures against risks, in addition to our existing corporate
ethics and social responsibility efforts. At the Nissin Group Meeting, the top management explained
the purpose of the revision to the representatives of affiliated companies in Japan and overseas
subsidiaries. The Charter of Corporate Behavior has been translated into four languages (English,Chinese, Spanish and Thai) and distributed in 24 countries for overseas employees to deepen theirunderstanding of the Charter.

4Risk Management

SDGs

Embarked on Business Continuity
Management
In recent years, a range of natural disasters occurred in Japan, and it is a particular concern that thedisaster risk may arise due to a large-scale earthquake. To avoid the economic stagnation caused by
the suspension of business for companies stricken by a large-scale disaster, the Group has
formulated a business continuity plan (BCP) as a logistics company responsible for the socialinfrastructure.
To facilitate the speedy restoration of business in the event that such a disaster occurs, the Grouphas formulated BCP for the Tokyo area by establishing a cross-departmental team. The Group plans
to formulate BCP for all bases in Japan one by one in fiscal year 2019.
In January 2019, the Group conducted an initial response training for the emergency headquarters
based on the assumption of a Tokyo inland earthquake. The Group will continue to fulfill its mission
as a logistics company, part of the social infrastructure, by establishing effective business continuity
management (BCM) based on the PDCA method during peacetime, including the implementation oftraining sessions based on a variety of scenarios, the development of MCA wireless communication
devices essential for initial contact at the time of a disaster, the enhancement of safety conformation
systems, and the development of stockpiles for disasters.

Scene of the initial response training

Implemented a training on making decisions ina situation that changes minute-by-minute5

Cultivation of HumanResourcesWork-life BalanceSDGs

Support for Diverse Workstyles andthe Enhancement of Training
The Group aims to become a company where each employee can maximize their abilities whilebalancing work and family by developing a pleasant work environment for all employees based on theAct on Advancement of Measures to Support Raising Next-Generation Children.
The Group is also actively working on the recruitment of foreign students and people who studied
abroad, based on the belief that actively hiring and utilizing human resources with diverse values isimportant for the sustainable development of society and a company.

1. Promotion of the employment of people with disabilities
2. Promotion of the flexible working hours system
3. Implementation of career training
4. Enhancement of the system for the planned granting of annual paid leave
5. Implementation of the reemployment system
6. Promotion of the employment of foreigners in Japan

6

Environment

SDGs

Environmentally FriendlyLogistics Facilities
As the Group has set active efforts to protect the global environment as a basic policy, it has
introduced photovoltaic power systems, low-load electrical equipment for cargo handling. And LED
lighting at its logistics facilities, and utilizes recycled resources for packing materials used at thefacilities.
The Group also makes choices to effectively utilize limited resources by using heat shield paints forthe exterior walls of freezing and refrigeration facilities to reduce electricity consumption and byadopting natural refrigerant machines at facilities to be constructed.
Recognized for such efforts toward environmental conservation, the Group has been authorized toreceive a subsidy from the Ministry of the Environment when it constructs a new warehouse.

Rendering of Fukuoka Island City Warehouse

7Environment

SDGs

Efforts for Environmental Conservationin Vietnam
NR Greenlines Logistics Co., Ltd.* in the Group is working on environmental conservation in Vietnam
by proposing a modal shift from trucks to railway to its customers.
The company operates 10 trains a week in the railway connecting the northern and southern parts ofVietnam (between Hanoi and Ho Chi Minh City) and has reduced CO2 emissions by 11,321 tons in2018*.
* Calculated based on the calculation sheet of energy usage and CO2 emissions of Japan Freight Railway
Company.

HanoiApprox.
1,700 kmOperation of block train by NR
Greenlines*●Ho Chi Minh City

* NR Greenlines Logistics Co., Ltd.
Joint venture company between Nissin andRATRACO, a subsidiary of Vietnam Railways,
established in 2008

Hanoi and Ho Chi Minh City areapproximately 1,700 km apart,equivalent to the distance between
Hachinohe and Fukuoka

8Environment

SDGs

Efforts for Energy Saving
The Group was rated as an excellent business operator (Class S) by the Ministry of Economy, Tradeand Industry for its periodic reports under the Act on Rationalizing Energy Use (submitted in fiscal
2018). The Group continues its efforts to eliminate the waste of energy by setting a target for reducing
the energy consumption rate by 1% or more on average for five years. As a result of these efforts, theGroup has been rated as an excellent business operator for the fourth consecutive year since thecommencement of the system. The Group will continue to make efforts to achieve a sustainable
society by conducting environmentally friendly business activities.
Results of the classification assessment of business operators based on periodic reports
under the Act on Rationalizing Energy Use (submitted in fiscal 2018) in construction works
and workplaces
Evaluation of energy saving
Name of business operator
FY2015FY2016FY2017FY2018SSSS

Nissin Corporation* Source: Website of the Agency for Natural Resources and Energy of the Ministry of Economy,
Trade and Industry
https://www.enecho.meti.go.jp/category/saving_and_new/saving/enterprise/overview/institution/(Reference)
Class Ｓ
Business operators withexcellent energy saving(those that have achieved
the targets)

Level(1) Achieved the non-binding target*1or(2) Achieved the benchmark target*2

Response

Names of business operators and the number ofconsecutive years of achievement are presented
on the website of METI

*1 Non-binding target: Reduce the energy consumption rate by 1% or more on average for five years.
*2 Benchmark target: Level at which business operators should aim in the medium to long term forthe covered industries and areas of the benchmark system

9GreeningSDGs

Cooperation in Restoring Forests andSecuring Water Sources
The Group has been participating in the Forest Restoration Partner Program in Kanagawa sinceJanuary 2019.
This program aims to pass on the abundant blessings of the forests to the next generation by
maintaining forests in water source areas in cooperation between the Kanagawa PrefecturalGovernment and private-sector companies. This is a participatory program in which partnercompanies not only make donations, but also thin the forests, develop forest roads and conduct
studies on nature.
With the belief that cooperating in conservation activities for water source forests will lead to theconservation of all land, sea and air environments, which are the fields in which the Group conducts
the logistics business, the Group has decided to conduct activities rooted in Kanagawa, the place of
its establishment, in partnership with the prefectural government.
The Group has named the forest (approximately 9 hectares) in Mii, Midori-ku, Sagamihara,
Kanagawa in which the Group is involved “forest connecting the earth, the ocean and the whole sky”.
On March 14, 2019, the Group received a letter of gratitude from Prefectural Governor Yuji Kuroiwa.

Taken at the governor’s office in the main building ofKanagawa Prefectural Government
From left: Kanagawa Prefectural Governor Kuroiwa andPresident Tsutsui

10

GreeningSDGs

Cooperation inForest Preservation Activities
Nissin Travel Service Co., Ltd. in the Nissin Group cooperates in the activities of the C.W. Nicol Afan
Woodland Trust in which C. W. Nicol, a famous environmental activist and writer, serves as thechairman under the corporate slogan of “helping people with their human- and earth-friendly travels.”
The company aids in reviving the Afan Woodland in Shinano-machi, Nagano Prefecture, to become aforest with rich diversity where flora and fauna co-exist, and provides assistance to the Five-Sense
Project, which hosts children from foster homes and families stricken by the Great East JapanEarthquake.

It is said that owls only live in healthy forests, because
they need a rich environment including sufficient prey,woods and grassy areas to nurture their young.

11

Education

SDGs

Co-sponsorship of
Yokohama Youth Event 2018
The Group co-sponsored the Yokohama Youth Event 2018, an event co-hosting the 7th Asia Smart
City Conference sponsored by the City of Yokohama, held at Yokohama Grand Intercontinental Hotelon November 14, based on our wish to extend a helping hand to providing educational opportunities
for the next generation that will support the future in order to realize a sustainable society.
This event provides a priceless opportunity for students to conduct independent research to solve
urban problems that face emerging countries in Asia and give a presentation at an international
conference. Donations were earmarked for the research expenses of the students.
On the day of the event, active discussions on problem solving were held, and the participants werehighly regarded by the Asian Development Bank and other organizations who thought that some ofthe discussed ideas included clues to solving various problems.
The Group will continue to actively conduct activities to facilitate educational support for the next
generation and the development of areas where the Group extends its business.

President Masahiro Tsutsui delivering an opening address

12

Sports Volunteering

SDGs

Participation in Yokohama Marathon
as Volunteers
On October 28, a total of 17 people including the Company’s volunteers and their family members
participated in the water service volunteer activity at the Yokohama Marathon 2018.
The main role of the Group was to provide drinks at the water station, but another important role wasto cheer for the runners. Because the water station is located 37 kilometers from the start, near thegoal, they naturally became passionate about cheering on the runners who tried to go the full distance.
They also felt proud that the facilities of the Group blended into the scenery of Yokohama which therunners observed.
We also want to loudly cheer for runners in the autumn marathon as volunteers who support civic
events in our community of Yokohama.

Providing drinks at the water station

Cleanup is also an important role

Members of the company

13

International
Exchange

SDGs

Co-sponsorship of Vietnam Festa
in Kanagawa 2018
The Group co-sponsored the Vietnam Festa in Kanagawa 2018 held on September 7 to 9.
We transported the large props of the Water Puppet Theater for free, as we did in 2017. The weather
was good on the day of the event, and many visitors watched the puppet play, deeping the cultural
exchange between Japan and Vietnam.
We hope that both countries will continue to strengthen friendship in a range of areas and work
toward the 50th anniversary of the establishment of diplomatic relations.

Water Puppet Theater, one of the traditional
performing arts in Vietnam

Event co-sponsored by Nissin Corporation and Nissin Logistics(VN) (established in 2006)

14

Disaster Relief
Assistance

SDGs

Free Delivery of Relief Supplies toAreas Stricken by Flooding in Laos
Lao Nissin SMT Co., Ltd., a local Laotian subsidiary of the Group, carried out the free delivery of relief
supplies such as food, clothing and power generators to help the victims of the flooding that occurredin southern Laos in July 2018.
More than 260,000 people were victims, and many were forced to live in emergency shelters. Thecompany completed the delivery by proceeding with the work so that the goods would be delivered assoon as possible.

Loading relief supplies into a truck

15

Social Welfare Support,
Traffic Safety Activities

SDGs

Social Contribution Activities
in IndiaNissin ABC Logistics Private Limited in the Group has been actively making donations to nursing
homes and groups that provide assistance to patients with childhood cancer and conduct cleaning
activities for the Ganges River. In 2018, the company cooperated in a traffic safety event as a new
initiative in response to a call from the Japanese Chamber of Commerce & Industry, Chennai.
On the day of the event, the company distributed traffic safety cards, encouraged the drivers ofautomobiles and motorcycles to wear a seat belt and a helmet and called on them to stop using
smartphones while driving.
We will continue to conduct activities that aid the local development of India.

Traffic safety cards

https://www.nissin-tw.com

Participants in a traffic safety event

16