１１. Telephone(1) Connecting a New Phone
Call NTT West Information at 116 or apply for NTT Internet Reservation
Service "Pittari Net" at (http://www.ntt-west.co.jp).
◆ NTT West Information offers telephone information service for foreign customers.
English and other language operators are available for any questions orcomments regarding telephone services and the Internet.
NTT West Information
TEL : 0120-364-463 (toll-free)Service Hours: 9 am 〜 5 pm Monday to Friday
Languages Available: English, French, Spanish, Portuguese, Chinese and Korean◆ Telephone installation charges come in 2 types : "Analog Lite Plan" and "Analog"① Comparison of Charges
The "Analog Lite Plan" is less expensive, because it does not include a telephone
installation charge (¥37,800), which is required as an initial expense for the "Analog"
plan.
(Tax included)

Installation
ChargeContractFee◆

Installation
ChargeAnalog Lite Plan

Analog−−−¥37,800

Contract Fee

¥840

¥840

Construction Fee¥2,100−−−Total¥2,940¥38,640

Necessary Documents: Identification（Passport, Alien Registration Card,Insurance Card, anything that can confirm your identity）② Payment Feea) When you are sent a bill, pay it at the bank or another financial institution,
post office or convenience store.
b) You can have your telephone bills automatically deducted from your account.
⇒ Go to your bank or post office with your bankbook, personal seal (inkan)
used in your bankbook, and the bill or receipt you received from NTT
West. Please complete any necessary procedures.
◆Other communication methods such as mobile cellular phones and PHS areavailable. Please ask at the branch offices of individual companies for moredetails.

③ Moving with your Telephone ･ ･ ･ Once the date and location of your move
have been decided, please contact NTT West as soon as possible. The moving
procedure requires advance booking.
◆You can have telephone service at both your old address and your newaddress for up to 7 days.

◆ Upon request, a recorded announcement service is available to notify callers ofyour new number. This service is free of charge and lasts for about 3 months.
④ When you No Longer Need your Phone ･･･ If you are leaving the country, orfor whatever reason you no longer need your phone, you can transfer the rightsof your phone to someone else, or return it to the phone company.
Analog Lite Plan

AnalogTransfer of Subscription Rights
Establishment of a Loan Guarantee

Unavailable

Available

Suspension of Phone Service

Unavailable

Available(2) Domestic Calls◆ Dial the area code, city code, and subscriber's number in this order:(Ex.) Area code −City code −Subscriber's number
0532 −
12−3456◆ You do not need to dial the area code if the person you are calling has a same

area code. (Except mobile cellular phones.)◆ Phone numbers starting with 0120 are toll free.

Ex : 0120-987-654(3) Public Telephones① Analog Public Telephones <green>
Telephone cards, 10 yen coins, and 100 yen coins can be used. You cannot
make an international call from this type of telephone.
② Digital Public Telephones<green・gray>
Telephone cards, 10 yen coins, and 100 yen coins can be used. You can makeinternational calls at telephones indicating "For International Calls."(Note) No change will be returned when you use a 100 yen coin.
◆ Telephone cards can be obtained from a vending machine or at a convenience

store.

(4) International Calls① Types of Telephones for International Calls
You can place an international call from home or office phones, cell phones,
PHS and public phones indicating "For International Calls." There are also "Prepaid Cards Exclusively for International Calls" available. They can be used fromhome phones, public phones, cell phones, and PHS. They are sold at convenience
stores and come with English instructions.
(Note) There may be cases in which when you place an international call fromyour cell phone or PHS, you are required to request approval in advance.
Contact each individual cell phone company for detailed information.
② How to Make an International Call
There are 2 systems for international phone calls: "Direct Dialing" and"Operator Calls".
a) Direct Dialing
The caller dials the person abroad and speaks directly to him or her.
(Ex.) Access code−010−Country code−Area code−Local number◆ International Telecommunication Companies

Access CodeInternational
Telecommunication
Companies

Phone Number (TollFree・English Accepted)

001

KDDI0057

0033

NTT Communications

0120-540-033

0041, 0061

Softbank Telecom

0088-41b) Operator Calls
Dial 0051 for KDDI. With the help of an international operator, you may
make a call using a person's name or phone number, as well as collect calls,
or make calls using a credit card.
◆ Telephone Directory Assistance ：104 (Japanese and English are available fora fee)
◆You can search for various stores across Japan in English. Search on theInternet under "corporation," "industry" and "area."
iTOWNPAGE（English Version）･･･http://english.itp.ne.jp
NTT: http://www.ntt.co.jp/index̲e.html (English available)