Corporate Philosophy

To pCommitted to contributing to the sustained growth of society as agood corporate citizen, Nissin engages in free and fair businessactivities globally with a strong sense of ethical values.

M e s s a g e
T h e n a m e N i s s i n c o m e s f ro m a n a n c i e n t C h i n e s e s a y i n g t h a ttranslates to “a new issue day by day, and an innovation to the day.”
Driven by this spirit, the Nissin Group provides safe, fast, and topquality logistics and travel services, and works to contribute to society
through business activities to realize a more prosperous society.
Nissin has introduced some of its social contribution activities in its
previous CSR reports, but this report will also give an overview of theGroup’s history, global network, and business model.
As of June 2021 when this report is being released, the COVID-19

Masahiro Tsutsui
President

crisis has been ongoing for over a year and there is still no prospectof containing the epidemic in Japan. The world is also riddled witho t h e r p ro b l e m s t h a t n e e d t o b e o v e rc o m e i n o rd e r t o re a l i z e asustainable society, including an increase in natural disasters andglobal warming caused by climate change, economic disparity,
poverty, and food loss.
The Nissin Group will continue to engage in CSR and businessactivities with a commitment to help overcome these social problems.
We present this year’s CSR report for your perusal and hope it will
facilitate your understanding of the Nissin Group’s CSR activities.

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NI S S I N C SR Rep o r t 2 0 2 0

Table of Contents
INTRODUCTIONENVIRONMENTS OCIETY

GOVERNANCE

History of Nissin

3

Global Network

5

Business Model6	
Nissin Corporation Environment Policy/
Green Management Initiatives

7	Examples of Initiatives inGreen Management

8

Talent Development

9

Respect for Human Rights

10Social Contribution

11

Corporate Governance

12

Risk Management

13

Compliance

14

N IS S IN C S R Re po rt 2 0 2 02

History of Nissin
As a pioneer in international comprehensive logistics, Nissin Corporation provides a full rangeof logistics services including ocean, air, rail, and truck transport, as well as warehousing,moving, and customs clearance.
1951 San Francisco Peace Treaty

Major eventsin society
1930

1940

1955 - 1973 Japan’s rapid economic growth period

1950

1938

1960

1970

1958

1938 - 1958

1958 - 1983

Establishment and listing

Expansion of business scale

December 1938	Established Nissin Transport Co., Ltd.
in Kawasaki, Japan
October 1942	Relocated head office
to Yokohama

August 1961	Started pier operation as
Nissin Pier
April 1969	Established Chiba Branch
OfficeApril 1970	Started ocean export ofcompletely built up (CBU)
vehiclesNissin Kanagawa Pier

Head office of Nissin Transport Co., Ltd. Tokyo Sales OfficeNovember 1948 Established Kobe Branch Office
April 1949	Started warehousing business andstrengthened warehousing department

Strengthened warehousing department

April 1950	Listed on First Section of the Tokyo Stock
Exchange
November 1954 Established Tokyo Branch Office
Established Osaka Branch Office
May 1958

3

NI S S I N C SR Rep o r t 2 0 2 0

Exporting CBU vehicles

December 1973	Established Nissin International Transport
U.S.A., Inc. as first overseas subsidiary
January 1974	Established Nissin Transportation &Warehousing (H.K.) Ltd. as a local subsidiaryin Hong Kong
July 1975	Established London Branch Office
April 1978	Spun off air travel section into Nissin Travel
Services Co., Ltd.
April 1981	Established Hokkaido Nissin Transportation &Warehousing Co., Ltd.
March 1983	Started consolidated air cargo transport
service
October 1983	Established Nissin Transport (S) Pte., Ltd. as alocal subsidiary in Singapore

2019 COVID-19
2011 Great East Japan Earthquake
1991 Burst of the economic bubble
1980

2008 Global financial crisis

1990

1983

2000

2010

1994

2021

1983 - 1994

1994 - today

Expansion of operations overseas

Towards the next evolution

October 1983	Spun off London Branch Office to the local
subsidiary Nissin (U.K.) Ltd.

May 1999	Established joint venture Nissin ABC Logistics
Private Ltd. in India
July 2000	Established Nistrans Internacional de Mexico,
S. de R.L. de C.V. as a local subsidiary in
MexicoAugust 2004	Established PT. Nissin Transport Indonesia asa local subsidiary in Indonesia
March 2005	Established LLC Nissin Rus as a local
subsidiary in Russia
May 2006	Established Nissin Logistics (VN) Co., Ltd. asa local subsidiary in Vietnam
June 2007	Established Nissin Logistics Poland Sp. zo. o
as a local subsidiary in Poland

Nissin (U.K.) Ltd.

October 1984	Established Nissin Transport (Canada) Inc. as
a local subsidiary in Canada
January 1985	Established Nissin Transport G.m.b.H. as alocal subsidiary in West Germany
October 1985	Changed company name to Nissin Corporation
October 1987	Established Siam Nistrans Co., Ltd. as a local
subsidiary in Thailand
December 1987	Established Nissin Transport Ges. M.B.H. as alocal subsidiary in Austria
April 1992	Established Nissin France S.A.S. as a local
subsidiary in France
August 1992	Established joint venture Shanghai Gaosin
Trade & Warehousing Industrial Co., Ltd. in
Shanghai, China
June 1994	Established Nistrans (M) Sdn. Bhd. as a local
subsidiary in Malaysia

Nissin Logistics Poland Sp. zo. o

February 2012	Established Lao Nissin SMT Co., Ltd. as alocal subsidiary in Laos
December 2018	Marked 80th anniversary
September 2019	Completed Island City Logistics Center(Fukuoka)
February 2020	Completed Maya West Refrigerated
Warehouse
March 2021	Completed Heiwajima Refrigerated Logistics
CenterN IS S IN C S R Re po rt 2 0 2 0

4

Global Network
Company Overview(as of March 31, 2021)

Name:
Nissin Corporation
Established:
December 14, 1938
Yokohama Head Office:	6-81 Onoe-Cho, Naka-Ku, Yokohama, Kanagawa
Tokyo Head Office:5 Sanban-cho, Chiyoda-ku, Tokyo
Masahiro Tsutsui, President
Representative:
Capital:6,097 million yen
Number of employees:
1,636 (non-consolidated)
https://www.nissin-tw.com/english/
URL:

Logistics Network

Europe: 7 companies

East Asia:
8 companies

The Americas:
4 companies

Japan: 28 companies

Asia/India region: 16 companies

Travel service business: 11 companies
Real estate business: 4 companies

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NI S S I N C SR Rep o r t 2 0 2 0

Business Model
The Nissin Group operates a worldwide
logistics business as well as travel service
and real estate businesses.
Air cargo
Ocean cargo
Port/warehouse
Domestic services

Logistics businessAir cargo

Covering major cities worldwide, Nissin provides safe,
accurate, and fast door-to-door consolidated air cargotransport services through its network of local subsidiaries
and agencies. Nissin’s strength lies in its ability to provide
cargo space and competitive prices thanks to partnerships
with airline companies.

Ocean cargo

A pioneer in international intermodal transportation, Nissin
has extensive experience in non-vessel-operating common
carrier (NVOCC) services as well as large equipment
transportation for plants and factories.

Logistics
business

Port/warehouse

Nissin operates the container terminal business at the ports
of Yokohama, Osaka, and Kobe, and has general andrefrigerated warehouses in 30 locations, with a focus onwharf districts in the Keihin and Kansai regions.

Nissin Group’sbusinesses

Domestic services
TravelservicebusinessRealestatebusiness

Boasting a wide range of transportation methods including
truck, Japan Railway (JR) container car, coasting vessel,
and ISO tank container transport, Nissin provides logistics
services with over 100 offices and subsidiaries acrossJapan. Nissin also provides onsite operation services suchas inventory management, loading and unloading, packing,sorting, and other tasks at its customers’ plants and logistic
centers.

Travel service business

Real estate businessNissin provides total support to companies and otherorganizations for their business trips.
Nissin proposes travel plans that are tailored to theorganization’s objectives for business inspection tours,
training trips, seminar and event tours, and more.

Nissin operates commercial buildings and parking lots andleases land for commercial use mainly in the Keihin area.

N IS S IN C S R Re po rt 2 0 2 0

6

ENVIRONMENT

Nissin Corporation Environment Policy
Nissin Corporation and its affiliated companies shall aim to be a logistics group that is trusted by its
customers on the world stage and to regard the balance of economic activity and the environment as
an important management pillar in order to minimize the burden on the environment through the spiritof “improving day by day” and develop a sustainable society as a good corporate citizen.

Basic Policy
1, We shall establish environmental goals for the conservation of the global environment and preventionof pollution, and strive to continuously improve them through periodical reviews.
2, We shall comply with all environmental laws and regulations, accords and terms of agreements
relating to business activities.
3, We shall make active efforts to conserve resources and energy and reduce waste to minimize theburden on the environment.
4, We shall work together with our clients and partner companies to take into account the prevention of
global warming and controlling of air pollutants and provide environmentally friendly logistics services
from a life cycle perspective.
5, We shall thoroughly inform all employees and affiliated parties and disclose to the general public thecontents of this Environmental Policy.

Green Management Initiatives
1

2

Modal Shift

Improving Logistics
Efficiency

Nissin’s GreenManagement

7

3

4

Facilities andEquipment

Environmental
Conservation Efforts

NI S S I N C SR Rep o r t 2 0 2 0

Recognizing that environmental conservation is a corporatesocial responsibility, Nissin carries out environmental measures
independently and systematically, and strives to improve
management in that regard.
Nissin believes it is its social responsibility as a logistics
services provider to ensure the blessings of the earth are passedo n t o t h e n e x t g e n e r a t i o n , a n d p ro v i d e e ff i c i e n t a n denvironmentally friendly logistics services.

ENVIRONMENT
Examples of Initiatives in Green Management

1 Modal Shift

2 Improving Logistics Efficiency

Shift to rail transportation

HACO Lab.

Nissin switched its method of transport from truck torail, which allows transporting larger quantities of cargo.
This provides a number of benefits that contribute to
reducing environmental impacts such as lowering CO2
emissions, controlling traffic congestion, improving
transportation effi­c i e n c y, a n d s a v i n genergy.

HACO Lab. is a solution to manage distribution
containers that enables users to visualize the inventoryof returnable containers, reduce container loss andoverstock, lower container costs, and prevent waste ofcontainers. The system can also be installed on asmartphonewith a quick
and easy pro­cess, which
also contrib­
utes to saving
resources.

3 Facilities and Equipment
Environmentally friendly warehouse:Heiwajima Refrigerated Logistics Center
The center is situated in an ideal location for exportingand importing cargo (Heiwajima, Ota-ku, Tokyo), andprovides easy access to the center of Tokyo and theentire metropolitan area.
It is equipped with environmentally friendly
refrigeration equipment that uses natural refrigerants,
and employs a truck
reservation system toreduce truck standby
time and CO2
emissions. The centera l s o h a s a ro o f t o pemergency generator
as a BCP measure.

4 Environmental Conservation Efforts
CO2 reduction initiatives awarded S classsix years in a row
Nissin has received the
top rating (“S class”) in
the Ministry of
Economy, Trade andIndustry’s Business
Operator Classification
Evaluation System
stated in the periodical
report of the Energy
Saving Law.
Reducing energy use also helps lower CO 2 andcontributes to Japan’s 2050 Carbon Neutral Goal (i.e.,achieve net-zero emissions of greenhouse gases).

N IS S IN C S R Re po rt 2 0 2 0

8S OCIETY

Talent Development
Nissin values people above all else. In order to achieve sustainable growth, Nissin provides careerdevelopment support to employees with the goal of “developing global talent who take initiative withlogical thinking skills.”
Category

Details

Entry level

Level-specifictraining

Employees undergo training to mainly gain management skills
and awareness of their roles.

Entry-level training

Basicknowledge
and skills

Employees undergo training to gain knowledge needed toperform their duties, such as relevant laws and internal rules.
Particularly important matters are also covered in e-learningclasses.

Mid-level

LeaderManagement

Training for promoted employees

Basic knowledge training course(e.g., laws and contracts)

Anti-harassment training

Practical training(introduces workplace/occupation)
Various e-learning courses (internal)
Customs-related training courses, etc.

Appliedknowledge
and skills

Employees participate in external training courses to gain
knowledge, certifications and skills that are related to their daily
operations.

Diversity

Nissin provides training on an individual and organizational basis
on improving workplace productivity.

Logical thinking

Employees undergo training to improve basic skills in logicalthinking.

Basic IT skills

Employees gain basic computer skills(e.g., Excel, Word, PowerPoint).

Finance

Entry-level employees undergo training on the basics such as the roleof the accounting department and understanding financial statements,
and those in managerial positions undergo more advanced training.

Development of
global talent

In order to develop talent that can succeed worldwide in the
future, Nissin offers online language courses and TOEIC testingin Japan, and also provides practical training at its subsidiaries
outside Japan.

International Cargo Agents Training ProgrammeInternational Multimodal Transport
Specialists Course
Training programs offered by various trade associations and external training courses
Women’s career development
support training course
Basic logical thinking training
course (writing skills)

Management training course on
developing female junior staffs

Advanced logical thinking training course(communication)

Various e-learning courses
Practical training

IT systems training course
Finance training course (financial analysis)

Basic knowledge training course(accounting)
TOEIC testing and language courses
Pre overseas assignment training (general/executive levels)
Overseas trainee
systemReport conference by overseas trainees returning to Japan

Passing down
know-how

Nissin provides training to quickly turn new employees into a skilledworkforce and give management skills to mid-level employees.

Personal
development

Nissin also provides training courses not directly related to job
duties (e.g. giving presentations)On-the-job (OJT)
training

OJT for leaders

Various e-learning courses

Training programs implemented in FY03/20.

9NI S S I N C SR Rep o r t 2 0 2 0

S OCIETY

Respect for Human Rights
Striving to create a comfortable workplace environment for all employees, Nissin has establishedprograms tailored to life stage transitions, and a system that enables employees to have a fulfilling
career and personal life.

Diversity
Nissin has implemented the following programs to ensure the workplace environment is comfortable for people in awide range of circumstances.
ChildcareChildcare leave, reduced working hours,
staggered working hours, flextime

Nursing care

Caregiver leave, reduced working hours,
flextime, reemployment

Reemployment (after marriage, child-raising,Femaleempowerment or job relocation of spouse)Seniors

Post-retirement reemployment(up to 70 years old, subject to conditions)

Statement on the UK Modern Slavery Act 2015
Nissin Corporation and its group companies published astatement on the Modern Slavery Act 2015 enforced in theUK.
The statement outlines the efforts Nissin has taken toprevent modern slavery and human trafficking in the Nissin
Group’s business and supply chain.

N IS S IN C S R Re po rt 2 0 2 0

10S OCIETY

Social Contribution
Cosponsoring Oshigoto Nenkan 2020,
a Career Education Book for Children

Shipping Medical Supplies and Necessities to Those
under Lockdown Due to the Pandemic in India

Oshigoto Nenkan (“The Job Almanac”) has been publishedannually since 2016. It is given free of charge to elementaryand junior high school students in Japan and to Japanese
schools for Japanese citizens who live abroad. The book is
written in question and answer format, in which companies
give thorough answers toc h i l d r e n ’s h o n e s tquestions about different
jobs.
Nissin cosponsored
Oshigoto Nenkan 2020
to give the next generation
an opportunity to learn
about the logistics
industry.

From March 25 to May 3, 2021, the entire country was
put under lockdown, forcing companies that provide
inessential goods and services to suspend operations.
During that time, Nissin
carried out local social
co ntributio n ac tiv iti es byshipping medical supplies andother necessities in India witha focus on the southern
region.

Signing Agreement on Use of
Facilities in a Disaster
Tsurumi Warehouse signed an agreement on the use of its
facilities during a disaster on December 17, 2020 at a hallof the Kanagawa Prefectural Yokohama-Suijo Police
Station.
Experts say that there is an over 70% chance a massive
earthquake will occur inJapan in the next 30
years. We hope to help
provide safety andsecurity to locals byoffering use of the facility
when an earthquake hits.

11

NI S S I N C SR Rep o r t 2 0 2 0Transporting Ingredients for
Avigan Tablets
The drug Avigan is a candidate COVID-19 treatment drug.
The government of Japan made an urgent request to builda system to carry out fully integrated manufacturing andensure stable supply of Avigan in Japan, and Nissin playeda part in transporting ingredients for the drug.
Leveraging its ex­pertise in providing fastlogistics services, Nissintransported 11 ISO tankcontainers, filled 1,030
drums, and made ship­ments with 22 large
trucks.

GOVERNANCE

Corporate GovernanceNissin’s Basic Approach to Corporate GovernanceNissin strives to implement a thorough corporate governance system building on improving business transparency
and efficiency in order to contribute to society and meet the expectations of stakeholders by enhancing corporate
value. Furthermore, to ensure that corporate governance functions effectively, Nissin has also established the Nissin
Charter of Corporate Behavior, which sets out specific guidelines for complying with the laws of Japan and othercountries and acting in accordance with corporate ethics, and carries out compliance activities stated in the charter.

Governance Structure(As of March 31, 2021)
General Meeting of Shareholders

Appointment/
removalReportReportCooperation

Accounting
auditorAccounting/internal
controls audits

Appointment/
removalAppointment/removal

ReportProposal/report

Audit & Supervisory Committee

Nominating and Compensation Committee

Outside directors: 4
Recommendation(including committee chair)
Deliberation/
Internal directors: 3
partial delegation
Total: 7
Report11 directors (including 4 outside
directors and Audit & Supervisory
Committee Members)

Audit/
3 members who aresupervision
Selection/
directors (all 3 members are
dismissal/supervision
outside directors)

Submission/
report of important items

President

ReportReportCooperation

Consultation

Board of Directors

Executive Committee
Instruction

Compliance Committee

Directors/
executive officers

Central Safety and Health Committee

10 executive officers with special titles

Internal Controls
Evaluation Committee

Risk Management Committee

ISO (quality)/(environment)

Audit
Department

Instruction/
approval of proposals, etc.

Proposal/report, etc.

Business departments
Audit

Legal counsel

AdviceAudit

Sales department
Operational department
Administration
department

Inspection
Instruction ofcorrection

Internal controls management department
Accounting/finance department
Legal/compliance department
Safety/environmental management department
Subsidiaries and affiliates management department

Instruction/contact

Application/report

Subsidiaries and affiliates

N IS S IN C S R Re po rt 2 0 2 0

12

GOVERNANCE

Risk Management
Risk Management Committee
In order for Nissin and its group companies to fulfil their corporate social responsibility, a Risk Management Committee
has been established to acknowledge risks and prevent loss caused by risks. The committee develops overall policy
on risk management, and identifies, assesses, and regularly monitors material risks that need to be managed.

Internal Control
Nissin has formulated a basic policy on establishing internal control systems to ensure executives and employees
perform their duties properly and companies conduct their business operations appropriately.
1) Systems to ensure that the duties performed by directors and employees are in compliance with laws andthe articles of incorporation.
2) Systems involving the storage and management of information related to the performance of directors’
duties3) Rules on managing risk of loss and other systems

Business Continuity Plan (BCP)
Nissin works to reduce the impact of disasters on businesses and maintain customers’ supply chains by taking
measures to prepare for disasters in ordinary times.
1) Nissin will place top priority on the lives and safety of executives, employees, their family members, andother stakeholders.
2) Nissin will prevent the spread of damage by promptly identifying the state of damages, and work to ensure
the early recovery of the supply chain.
3) In the event of an emergency, Nissin will fulfill its responsibility as a member of society by contributing toregional society through business operations.

13

NI S S I N C SR Rep o r t 2 0 2 0

GOVERNANCE

Compliance
Whistleblowing
Nissin’s Compliance Committee, which is chaired by the president, makes every effort to ensure compliance activities
are put into practice. Furthermore, Nissin has established a whistleblowing system, and endeavors to identify andrectify misconduct at an early stage.
Nissin has established and operates a whistleblowing hotline where employees can report or receive advice in theevent they discover a compliance violation or possible violation such as misconduct in business activities orharassment.

Charter of Corporate Behavior
In recognition of our position as a good corporate citizen committed to contributing to the sustained growth ofsociety and to engaging in free and fair business activities globally with a strong sense of ethical values, Nissin
Corporation and its subsidiaries have established a set of principles to guide its corporate behavior.
1, We aim to become a company that earns the trust of ourcustomers and satisfies their needs.
Based on our corporate philosophy of “improving each day”, we will identify global
trends and provide valuable services to society.
Through our global logistics operations, we will help to achieve an improved
quality of life and contribute to sustainable economic growth.
We will strictly protect and secure control of both personal and customer
information.
2, We will execute fair and responsible corporate activities.
We will comply with international rules and local laws and conduct appropriate
transactions.
We will maintain sound and normal relationships with governments andadministrative authorities.
We will resolutely oppose anti-social forces and groups that threaten the order orsafety of civil society as a whole.
3, We will carry out information disclosure in a fair and active
manner.
We aim to become a trusted company through timely and appropriate disclosureof information.
We will work to deepen mutual understanding through dialogue with customers,
suppliers, shareholders, employees, and other stakeholders.
4, We will respect human rights in the conduct of our business.
We respect the human rights of all people and will work to eliminate all forms ofillegal labor.
We will create an environment that respects different values and that makes themost of diverse human resources.
We aim to become a company that enables each employee to grow, to work
cheerfully, and to find meaning in their job.

5, We will work to promote a healthy global environment.
We will develop an environmentally friendly logistics business and strive to ensureharmony with the global environment.
6, We will fulfil our responsibility as good corporate citizens.
We aim to achieve a good balance between our business activities and social
contribution activities and to help build a prosperous society.
We respect the cultures and customs of each country and contribute to thedevelopment of local communities and to solve social issues.
7, We will prepare for diversifying risks and engage in systematic
risk management.
Under an appropriate risk management system, we will work to mitigate risks forbusiness continuity.
We will work to enhance our ability to respond to crises by educating our
employees continuously.
8, We place this Charter at the foundation of our daily activities andstrive to abide by it.
Senior management will take the lead in practicing this Charter and will strive toachieve a full understanding of the Charter within Nissin Corporation and among
its Group companies.
We will encourage the entities in our supply chain to act based on the spirit of thisCharter.
We will forge effective the corporate governance needed to embody the spirit ofthis Charter.
Should any circumstances arise that conflict with this Charter, Nissin shall work as
one to identify its causes and prevent any recurrence.
Charter established: December 16, 2002
1st Revision: February 15, 2006
2nd Revision: June 18, 2018

Nissin GroupN IS S IN C S R Re po rt 2 0 2 0

14

NISSIN CORPORATION
Yokohama Head Office231-8477 6-81 Onoe-Cho, Naka-Ku, Yokohama, Kanagawa
TEL: +81-45-671-6111

Tokyo Branch Office102-8350 5, Sanban-Cho, Chiyoda-Ku, Tokyo
TEL: +81-3-3238-6666
Scope of report: Nissin Corporation and its subsidiaries (the Nissin Group)
Period covered: April 1, 2020 - March 31, 2021
(This report also includes some related information that is outside this period.)

Official Home Page

https://www.nissin-tw.com/english
Contact details for inquiries
Corporate Planning Dept.
PR & IR Section
TEL: +81-3-3238-6555
E-Mail: planning_prir@nissin-tw.com