General

JMR-013A (E)QUALITY ASSURANCE PROGRAM
STANDARD(Basic Requirements: JIS Q 9100)

January 18, 2018

Japan Aerospace Exploration Agency

The official version of this standard is written in Japanese. This English version isissued for convenience of English speakers. If there is any difference between
Japanese version and English one, the former has precedence.

JMR-013A (E)This is an English translation of JMR-013 Revision A.
If there is anything ambiguous in this document, the original document (theJapanese version) shall be used for clarification.

Disclaimer
The information contained herein is for general informational purpose only. JAXA
makes no warranty, express or implied, including as to the accuracy, usefulness ortimeliness of any information herein. JAXA will not be liable for any losses
relating to the use of the information.

Published by
Japan Aerospace Exploration Agency
Safety and Mission Assurance Department
2-1-1 Sengen Tsukuba-shi, Ibaraki 305-8505, Japani

JMR-013A (E)

JMR-013 Revision A
QUALITY ASSURANCE PROGRAM STANDARD(BASIC REQUIREMENTS: JIS Q 9100)
1. JAXA JMR-013 Revision A is hereby established.
2. For any questions concerning this standard, contact the Safety andMission Assurance Department of the Japan Aerospace Exploration
Agency (JAXA).
Establishment: Safety and Mission Assurance Department Director
January 18, 2018

ii

JMR-013A (E)

Table of Contents
General .......................................................................................1
1.1

Purpose...................................................................................1

1.2

Scope .....................................................................................1
Application ...........................................................................1
Relation to other contract requirements....................................1
Tailoring ..............................................................................2

1.3

Normative references ................................................................2
Applicable documents ............................................................2
References ...........................................................................2

1.4

Glossary of terms .....................................................................2

1.5

JAXA actions and prerogatives ....................................................3
Surveillance and source inspection by JAXA ..............................3
Support to JAXA representatives .............................................3
Quality assurance program management and planning ......................3

2.1

Basic requirements ...................................................................3

2.2

JAXA-specific requirements ........................................................4

2.2.1

Quality assurance program .....................................................4

2.2.1.1

Establishment, maintenance and approval of quality assurance
program plan ................................................................ 4

2.2.1.2

Contents of the quality assurance program plan ................. 4

2.2.1.3

Submitting quality assurance program documents .............. 5

2.2.2

Identification control and traceability .......................................5

2.2.3

Design and development ........................................................6

2.2.3.1

Responsibilities of quality assurance department at reviews . 6

2.2.3.1.1

Design review ..........................................................6

2.2.3.1.2

Post-qualification-test review .....................................6

2.2.3.1.3

Pre-shipment review.................................................7

2.2.3.2

Use of previously developed articles ................................. 7

2.2.3.3

Change control .............................................................. 7

2.2.3.3.1
2.2.3.4

Change control system .............................................7

Qualification tests .......................................................... 8

2.2.3.4.1

Control of qualification test articles .............................8

2.2.3.4.2

Re-qualification tests ................................................8iii

JMR-013A (E)

2.2.4

2.2.3.4.3

Qualification based on similarity .................................92.2.3.4.4

Reports for qualification tests.....................................92.2.3.4.5

Confirmation before and after tests ............................9

Procurement controls.............................................................92.2.4.1
2.2.5

Purchasing of imported parts and components ................... 9

Fabrication controls ............................................................. 10

2.2.5.1

Process quality evaluation ............................................. 10

2.2.5.2

Special process controls ............................................... 10

2.2.5.3

Operation life limitation article and material controls......... 10

2.2.5.4

Cleanliness control ....................................................... 10

2.2.5.5

Electrostatic discharge controls ...................................... 10

2.2.5.6

Control of temporary installed items ............................... 11

2.2.5.7

Establishing and maintaining fabrication processes ........... 11

2.2.5.8

Performing the inspections and tests .............................. 11

2.2.6

Nonconformance control ...................................................... 11
General ...................................................................... 12
Documentation of nonconformance ................................ 12
Preliminary Reviews (PRs)............................................. 12
Review by JAXA representatives .................................... 13
Material Review Board (MRB) ........................................ 13
2.2.6.5.1

Membership .......................................................... 13

2.2.6.5.2

Responsibility ........................................................ 13

2.2.6.5.3

Action determination by MRB ................................... 14

Application to JAXA ...................................................... 14
Confirmation on action implementation ........................... 14
Corrective actions ........................................................ 15
Measures to prevent the recurrence of serious quality
problems .................................................................... 15
Material Review Board at supplier .................................. 15
2.2.7

Utilization of data ................................................................ 15

2.2.7.1

Utilization of JAXA database .......................................... 15

2.2.7.2

Utilization of “QUALITY HIYARI-HATTO” data .................... 15

2.2.8

History management of articles and document packaging ......... 16

2.2.8.1

Records of articles ....................................................... 16

2.2.8.2

Documentation data package ........................................ 16

2.2.9

Retention of quality records .................................................. 17iv

JMR-013A (E)

Appendix-1 Glossary of Terms ............................................................... 18
Appendix-2 Quality assurance program documents specifically required by JAXA
other than the documents required by JIS Q 9100 ......................... 23
Appendix-3 Quality records specifically required by JAXA other than the records
required by JIS Q 9100 ............................................................. 24
Appendix-4 Documents to be submitted .................................................. 25
Appendix-5 Dispositions of the nonconforming articles .............................. 26
Appendix-6 Root Cause Analysis of a nonconformance .............................. 29
Appendix-7 The rationale of JAXA-specific requirements ............................ 30v

JMR-013A (E)General
1.1

PurposeThis quality assurance program standard (hereinafter referred to as the“standard”) specifies the requirements for the quality assurance program that isplanned and implemented by the contractor in accordance with the contract for alaunch vehicle and spacecraft developed and fabricated by the Japan Aerospace
Exploration Agency (hereinafter referred to as “JAXA”).

This standard consistsof basic requirements (JIS Q 9100) and JAXA-specific requirements.
JIS Q 9100 is the quality systems aerospace model for quality assurance indesign, development, production, installation and servicing. All three standards,
JIS Q 9100 / EN9100 / AS9100, are based on IAQG 9100, which is a standard
established by the International Aerospace Quality Group (IAQG). AS9100 is
mainly used in the United States, EN 9100 in Europe, and JIS Q 9100 in Japan.
Since the technical contents of these standards are compatible, international
mutual certification is possible, and even if the certification of any standard isacquired, it is recognized as equivalent in the world.
Since quality assurance activities, which are implemented by the contractor inaccordance with the contract concerning design, fabrication and test of a launchvehicle and spacecraft, are indispensable for mission success, JAXA requires
quality assurance activities of the contractor in accordance with this standard.
1.2

Scope
Application
This standard shall be applicable when any of the following apply:(1) This standard is referred to in a contract or in procurement specifications.
(2) The contractor proposes to apply this standard to a quality assurance
program, and when it is approved by JAXA.
(3) This standard is referred to in JAXA requests for proposals.
Relation to other contract requirements
The relation between this standard and other contract requirement shall be as
follows:(1) If a conflict exists between the requirements of this document and thosestated in a contract or procurement specifications, the latter documents
shall take precedence.
(2) This standard does not require a duplication of tasks for other program
requirements in a contract, but is to complement them.
- 1 -JMR-013A (E)

Tailoring(1) This standard may be tailored on a contractual basis according to the
purpose, function, importance, or costs of target articles.
(2) The contractor may propose appropriate tailoring during contractual
negotiation process. Considering factors related to purpose, function,
importance and costs of target articles, the contractor shall offer a proposal
for tailoring and the proposal shall be approved by JAXA.
1.3

Normative references
Applicable documents
The following documents constitute a part of this standard within the scope

defined by this standard. Unless otherwise specified, the latest version at theconclusion of the contract applies. As for (1), the edition, which the contractor
acquires third-party certification, shall be applied.
(1) JIS Q 9100 Quality Management Systems – Requirements for Aviation,
Space and Defense Organizations(2) Notification No. 16-1 from the Managers of the Safety and Mission
Assurance Department and the Contract Department, Inspection
implementation Procedure (*)(3) JMR-004 Reliability Program Standard (*)(4) JMR-006 Configuration Management Standard(5) CQM-103003 Procedure for Preparing a Report Concerning the Prevention of
the Recurrence of Serious Quality Problems (*)
References
The following documents are references for this standard.
(1) JERG-0-050 Quality Improvement Guideline for Imported Parts in Satellite
Development(2) JERG-0-051 Quality Improvement Guideline for Imported Components inSatellite Development(3) JERG-0-018 Handbook for Method of Human Factors Analysis*(4) JERG-0-020 Handbook for Method of “Quality Hiyari-Hatto” Data Application*(*) Document available only in Japanese.
1.4

Glossary of terms

Appendix-1 shows the “Glossary of Terms” defines terms utilized in this standard.

- 2 -JMR-013A (E)

1.5

JAXA actions and prerogatives
Surveillance and source inspection by JAXAThe contractor shall ensure to receive the surveillance and source inspection by

JAXA (including pre-shipment reviews) for confirming the contract
implementation status including examining the following:(1) If the contractor management system meets the contract requirements.
(2) If the product satisfies the quality requirements, and complies with thecontract requirements.
The quality surveillance and source inspection shall be performed byrepresentatives or assistant representatives (hereinafter called JAXA
representatives) appointed according to Notification No. 16-1 from the Managersof the Safety and Mission Assurance Department and the Contract Department.
These surveillance and source inspection shall also apply to the suppliers of thecontractor.
The contractor shall coordinate with JAXA representatives and identify articles
to be inspected and subcontracted articles subject to source inspection by JAXA
representative.
Support to JAXA representatives
The contractor shall provide the following support to the JAXA representative’s
activities and ensure the safety for performing their duties:(1) Present necessary documents, data and records(2) Prepare inspection equipment, samples and materials(3) Provide appropriate facilities
Quality assurance program management and planning
The contractor shall establish and implement a quality assurance program,which satisfies the requirements of this standard, to assure that the end item
satisfies the quality requirements of the contract.
2.1

Basic requirements
Quality assurance program of the contractor shall be in accordance with quality

management system which the contactor acquired third-party certification basedon JIS Q 9100.

- 3 -JMR-013A (E)

2.2

JAXA-specific requirements
The contractor shall satisfy JAXA-specific requirements specified in paragraphs

2.2.1 to 2.2.91 of this standard. The contractor shall adopt JIS Q 9100-based
quality management system effectively and efficiently to implement the
JAXA-specific requirements. When tailoring of JAXA-specific requirements is
conducted according to paragraph 1.2.3 of this standard, the tailoring shall takeprecedence.
2.2.1 Quality assurance program
2.2.1.1 Establishment, maintenance and approval of quality assurance program
plan
The contractor shall establish quality assurance program plan, which describes
the implementation of the quality assurance program according to therequirements of this standard, as required for each contract and obtain approval
from the adequate organization in charge in JAXA. When the contractor
generates standard quality assurance program documented as the Standard
Quality Assurance Program Plan according to the requirements of this standard,and set an individual quality assurance program plan for each contract, theStandard Quality Assurance Program Plan shall be submitted to and approved by
JAXA Safety and Mission Assurance Department.
The contractor shall re-submit the quality assurance program plan to JAXA
where any change is made in the content of the quality assurance program plan,and is required to obtain re-approval whenever JAXA judges it to be important.
2.2.1.2 Contents of the quality assurance program plan
The contractor shall describe at least the following items in the quality
assurance program plan and the format of the plan shall be easily identified witheach JAXA-specific requirement in this standard.
The contractor shall refer to Appendix-2, “Quality assurance program
documents specifically required by JAXA other than the documents required by
JIS Q 9100” and Appendix-3, “Quality records specifically required by JAXA otherthan the records required by JIS Q 9100” concerning quality assurance program
documents and quality records.
(1) Title, document number, certification number, handling notice of quality
manual to implement basic requirements in paragraph 2.1 of this standard.
(2) A description concerning all organizations involved with JAXA-specificrequirements and their functions and responsibilities.
- 4 -JMR-013A (E)(3) Descriptions of when, by which organization, and by which methods eachtask relating to JAXA-specific requirements will be executed and how eachtask is managed.
(4) Lists showing the relationship of each task with quality assurance program
documents, including internal documents or regulations that are applied for
JAXA-specific requirements.
(5) Identification in the quality assurance program documents list specified in(4) of the documents that utilize existing quality assurance program
documents, require changes, or require that new documents be prepared.
(6) Lists of quality records.
(7) Identification of tasks that duplicate or complement other program
requirements in the contract, as well as details of these tasks.
2.2.1.3 Submitting quality assurance program documents
The contractor shall submit the quality assurance program documents, inaccordance with the following criteria specified in the contract, for the approval,
review and notification categories. Appendix-4 shows the documents to besubmitted.
(1) Approval:

Documents need JAXA approval prior to application, basedon the contract.

(2) Review:

Documents need JAXA evaluation prior to application, basedon the contract.

(3) Notification:

Documents received by JAXA based on the contract.

The contractor shall submit quality manual based on JIS Q 9100 to JAXA Safety
and Mission Assurance Department.
The contractor shall notify JAXA Safety and Mission Assurance Department of any
change in the quality manual.
When the contractor is unable to submit quality manual to JAXA for thecontractor’s reasons, the contractor shall coordinate with JAXA and follow JAXA’s
instructions. Even if the contractor is unable to submit quality manual to JAXA,
the contractor shall present the quality manual to JAXA.
2.2.2 Identification control and traceability
The contractor shall control identification and ensure traceability.

- 5 -JMR-013A (E)2.2.3 Design and development
2.2.3.1 Responsibilities of quality assurance department at reviews
2.2.3.1.1 Design review
The quality assurance department of the contractor shall evaluate the following
to ensure that the design and development are verified and/or validated at thedesign reviews to be conducted in accordance with JMR-004, “Reliability Program
Standard”.
(1) Requirements regarding the characteristics required for the various
processes to include procurement, fabrication, inspection, and testing.
The requirements and the standards, criteria, and specifications applied tothese processes are specified, and their contents are deemed appropriate.
(2) Inspection and test plans are appropriate with respect to quality assurance,
and acceptance criteria are clear.
(3) Workability and testability of the product, and reproducibility of
manufacturing are considered.
(4) Identification control requirements are appropriate.
(5) Quality assurance requirements in the interface control documents areappropriate.
(6) Applicable actions of previous nonconformance are reflected.
(7) Documents required for a quality assurance program are prepared andmaintained.
2.2.3.1.2 Post-qualification-test review
The quality assurance department of the contractor shall evaluate the following
to ensure that the design and development are verified and/or validated and thatthe fabrication processes are verified at the post-qualification-test reviews(including post-proto-flight-test reviews) to be conducted in accordance with thereliability program requirements.
(1) Qualification test results are accurately recorded, and technicalassessments are conducted.
(2) All requirements for qualification are satisfied.
(3) Changes in design and fabrication processes initiated after critical design
are validated.
(4) Any nonconformance is processed according to paragraph 2.2.6 of thisstandard, and re-testing is confirmed to be unnecessary.

- 6 -JMR-013A (E)2.2.3.1.3 Pre-shipment review
The quality assurance department of the contractor shall evaluate the following
to ensure that end items are able to be delivered to JAXA at pre-shipment
reviews.
(1) Acceptance test (AT) results are accurately recorded, and technicalassessments are conducted.
(2) All quality records are maintained and managed.
(3) All quality related requirements in the contract are satisfied.
(4) All nonconformance actions are completed.
(5) Documentation Data package are completed.
(6) All changes in design and fabrication processes initiated after completionof qualification tests are validated, and such changes are incorporated in
the related documents.
2.2.3.2 Use of previously developed articles
The contractor shall verify the quality assurance program applied to thefabrication of the previously developed articles and prove that the use of thepreviously developed articles does not have a problem when the contractor
proposing the use of articles procured or fabricated for which the qualification
test and development have been completed; i.e. the contractor shall prove thearticle are developed and manufactured under the quality assurance program
equivalent level of the requirements in this standard.
2.2.3.3 Change control
2.2.3.3.1 Change control system
The contractor shall establish and maintain a system that controls changes indesign, fabrication processes, inspection methods, and test methods.
(1) Change control shall be coordinated with the control system based on
JMR-006, “Configuration Management Standard”, including reporting to,
and obtaining approval from, JAXA, and shall be effectively executed.
(2) Changes that involve interface relationships or affect articles not under thedesign control of the contractor shall be coordinated with the affectedparties. The contractor shall obtain the agreement of the affected parties
with the proper documentation.

- 7 -JMR-013A (E)2.2.3.4 Qualification tests
2.2.3.4.1 Control of qualification test articles
When the contract requires qualification tests (include proto-flight test), thecontractor shall control articles subject to qualification testing according to thefollowing:(1) Qualification test articles shall pass the tests to ensure that they canwithstand in an environment more severe than actual flight or operationaluse (hereinafter referred to as “actual fight or operational use”) In the
proto flight test, the contractor shall pay enough consideration so as not togive an excessive load which affects the function, performance, life, etc.
(2) Qualification test articles shall be identified so they may be distinguishedfrom identical articles for actual fight or operational use.
(3) Qualification test articles shall be representative of the articles for actual
flight or operational use that are generally fabricated according to thesame processes and using the same configuration.
(4) Qualification test articles shall be selected as randomly as possible.
(5) The results of the qualification tested articles shall be recorded after
testing. Such articles shall not be used for actual flight or operational use,
except obtaining special approval of JAXA by technical evaluation or
refurbishment.
2.2.3.4.2 Re-qualification tests
The contractor shall conduct re-qualification tests when the contractor
determines that it is falls under any of the following items and re-qualification isnecessary;At changes of the design, fabrication process, inspection method, test methodof the qualified articles, or the procurement source.

Articles have repeated non-conformance

The result of anomaly, inspection, test, and actual fight or operational use
indicates the need for re-qualification.
When one of the above conditions occurs, the contractor shall conduct thefollowing:(1) Provide JAXA with written notification of the changes requested.
(2) Specify the need for and extent of the re-qualification test.
(3) Obtain approval of the JAXA representatives when conducting
re-qualification tests.
- 8 -JMR-013A (E)2.2.3.4.3 Qualification based on similarity
The contractor may request JAXA approval for similar articles outside the scopeof the corresponding contract that have been subjected to qualification testing
based on their similar uses and utility. In such cases, the contractor shall ensurethat the similarity between the articles is established and that the articles haveundergone environmental testing resulting in similar, levels, times, and operating
conditions at least as stringently as qualification levels required for the articles
under the applicable contract.
2.2.3.4.4 Reports for qualification tests
The contractor shall prepare reports for every test (including qualification test,
proto-flight test, and acceptance test [AT]) according to the contractual
requirements (including following items (1) ~ (7)).
(1) Nomenclature and identification number of articles(2) Nomenclature and identification number of the articles removed or replaced
during testing(3) Copies of approved deviations or waivers(4) Summary of test data and results(5) Historical log of nonconformance(6) List of critical items and articles with operating life(7) Cumulative operating time or cycle data for articles
2.2.3.4.5 Confirmation before and after tests
Prior to and subsequent to qualification testing, proto-flight testing,
acceptance testing (AT) and/or post-launch-site-delivery-testing, thecontractor shall define items to be confirmed at task briefing, which is held toconfirm that preparation activities for the testing are completed, and at task
review, which is held to confirm the test results after completion of the testing.
The contractor shall confirm the items.
2.2.4 Procurement controls
2.2.4.1 Purchasing of imported parts and components
The contractor shall conduct purchasing activities at each stage, including theselection, setting of technical specifications and procurements requirements, thereview meeting, the witnessing of manufacturing, and the receiving inspection,with respect to imported parts and components, while referring to JERG-0-050,“Quality Improvement Guideline for Imported Parts in Satellite Development”- 9 -JMR-013A (E)and JERG-0-051, “Quality Improvement Guideline for Imported Components inSatellite Development”.
2.2.5 Fabrication controls
2.2.5.1 Process quality evaluation
The contractor shall compare the important quality characteristics andimportant processing parameters of the critical items required by JMR-004,“Reliability Program Standard”, with previous similar items (including engineeringmodels) prior to proceeding to the subsequent processes. If there is adiscrepancy or change in the data that is deemed to be an anomaly, thedepartments of the contractor, including the engineering department, shalldecide the disposition.
2.2.5.2 Special process controls
The contactor shall control the special process. This standard does not specify
the special process, but it generally includes heat treating, welding, bonding,soldering, surface finishing, non-destructive inspection, chemical processing andso on.
2.2.5.3 Operation life limitation article and material controls
The contractor shall display, record, and maintain the time or cycles required tocontrol the operational life for all articles and materials with definite quality
degradation characteristics or characteristic changes with age or use.
2.2.5.4 Cleanliness control
The contractor shall control the fabrication, inspection and test areas inaccordance with documented cleanliness requirements for environments,
handling, workbenches, tools, and storage containers, and devices or equipment
to prevent the contamination of materials.
2.2.5.5 Electrostatic discharge controls
The contractor shall establish and comply with the standards for electrostatic
discharge controls for electric parts susceptible to electrostatic discharge andassemblies or devices containing such parts.

- 10 -

JMR-013A (E)2.2.5.6 Control of temporary installed items
The contractor shall control the articles temporarily installed in hardware underfabrication (hereinafter referred to as “temporary installation”) based on thefollowing items:(1) Temporary installations shall be clearly identified.
(2) Installation and removal of temporary installations shall be recorded in the
fabrication records.
2.2.5.7 Establishing and maintaining fabrication processes
The contractor shall establish and maintain the fabrication processes according
to the following procedures:(1) The completion of a Critical Design Review (CDR) and matters necessary totake proper measures for the CDR shall be the baseline of change
management to establish and maintain the fabrication processes.
(2) The contractor shall confirm in a Post-Qualification-Test Review (PQR) or anequivalent review that the fabrication process has been verified. The
confirmation shall constitute the establishment of the authorized fabrication
process.
(3) Flight hardware shall be fabricated according to the fabrication instruction
document for the established fabrication process. Even if a partial change
after completion of qualification of fabrication process is made,re-qualification of fabrication process shall be conducted. If there is only aminor change applied, and it shows that the quality of the higher-levelproducts subsequent processes is not clearly affected by the demonstration
test or analysis, re-qualification of fabrication process may be exempted byproviding sufficient technical basis.
2.2.5.8 Performing the inspections and tests
The contractor shall conduct inspections and testing according to test
specifications, inspection procedures, and other technical documents. The
inspections and testing shall be performed on procured and fabricated articles
prior to their installation into the next higher level of assembly. The inspections
and testing shall also include a review of the inspection and test records. The
contractor shall keep records to ensure that each inspection or test is traceable tothe individual responsible persons for its completion.
2.2.6 Nonconformance control- 11 -

JMR-013A (E)GeneralThe contractor shall establish and maintain a documented nonconformance
processing system to identify and isolate nonconforming articles, disposing ofthem properly. The system will ensure that corrective actions (hereinafterreferred to as “actions”) are taken when the articles do not comply with therequirements specified in the applicable drawings and specifications and when
the article’s performance is questionable (or in an error condition). This systemshall be coordinated with the problem/failure requirements specified in JMR-004,“Reliability Program Standard”.
Appendix-5, “Dispositions of the nonconforming articles” defines the actions of
the nonconforming articles.
Prior to determining the actions of nonconforming articles, the contractor shalldetermine the causes and mechanism for nonconformance as necessary,
properly evaluate the level of potential effects, and investigate or analyze thearticles to determine the most effective solution.
When nonconformance occurs that will seriously affect the development
schedule, costs, or interface, the contractor shall perform the root cause analysis
using Appendix-6, “Root Cause Analysis of nonconformance” as reference.
Documentation of nonconformance
The contractor shall document all nonconformance. The documentation
concerning nonconformance shall state the following items as a minimum:(1) Nomenclature and identification number of the nonconforming articles(2) Date and process in which nonconformance is detected.
(3) Nonconformance descriptions and acceptance and rejection criteria.
(4) Cause of nonconformance.
(5) Description of nonconformance actions(6) Distinctions between the Preliminary Reviews (PRs) and Material Review
Board (MRB)(7) Descriptions of corrective actions(8) Names of persons who recorded the descriptions indicated above andsignature of the designated board members and datePreliminary Reviews (PRs)- 12 -

JMR-013A (E)The designated board member of the contractor’s quality assurance department
and the designated board member of the contractor’s engineering department
responsible for designing the nonconforming article shall review thenonconforming article, selecting one of the following action methods after
consulting with each other. They shall also confer with the fabrication,
procurement, and other associated departments as necessary. When technicalevaluation is unnecessary for minor rework, scrap and returning to suppliers atreceiving inspections, reviews by the designated board member of thecontactor’s engineering department may be exempted. When the cause of thenonconformance is clearly supplier’s fault, the nonconforming articles may bereturned to suppliers by designated board member even if the nonconformanceoccurs after receiving inspections.
(1) Rework(2) Repair(3) Scrap(4) Use-As-Is(5) Return to suppliers(6) Submission to MRB: When nonconformance action is inappropriate to be
determined at PRs, the nonconforming article or material shall be submitted
to MRB for final action.
Review by JAXA representatives
Records of nonconformance action which was determined at preliminary
reviews shall be reviewed by JAXA representatives when required.
Material Review Board (MRB)
2.2.6.5.1 Membership
The Material Review Board (MRB) shall be comprised of at least a representativeof the contractor’s quality assurance department, a representative of thecontractor’s engineering department, which is responsible for design ofnonconforming articles, and a JAXA representative. Each member may designate
one or more agents. The board members of the contractor and their agents shallpossess the authority and technical expertise adequate to determine actions.
The board members of the contractor and their agents shall be approved by JAXA
representatives. When determining the actions, opinions of associateddepartments of the contractor shall be referenced.
2.2.6.5.2 Responsibility- 13 -

JMR-013A (E)The Material Review Board (MRB) shall perform the following:(1) Determine the actions of the nonconforming articles or materials based on
the results of adequate analysis and investigation. And confirm that proper
actions have been implemented according to the decisions made.
(2) Ensure that appropriate and effective corrective actions are documented on
the nonconformance document.
(3) Submit the application to JAXA for nonconformance actions requiring JAXA
approval according to paragraph 2.2.6.6 of this standard and verify theirimplementation after JAXA approval is obtained.
(4) Ensure that MRB decisions are recorded.
2.2.6.5.3 Action determination by MRB
The MRB shall select one of the following for action of nonconforming articles ormaterials submitted to it.
Concurrence of all board members is required to select any disposition otherthan scrap. The MRB shall consider the effects of the nonconformance regarding
the purposes of article usage, check the record of disposition on previous
nonconformance applied to identical articles, and consider the opinions of experts
when determining dispositions.
(1) Rework(2) Repair(3) Scrap(4) Use-As-Is(5) Return to suppliers(6) Recommendation to JAXA:

If use-as-is or repair is recommended as adisposition of the nonconforming articles or materials that affects its
function, performance, safety, reliability or etc. and it is not appropriate for
the MRB to judge, the contractor shall submit the recommendation to JAXA
according to paragraph 2.2.6.6 of this standard.
Application to JAXAThe contractor shall apply to JAXA for a waiver in accordance with JMR-006,“Configuration Management Standard”, where applicable to paragraph 2.2.6.5.3(6) of this standard. The application shall include application details, reasonsand the MRB’s recommendations, and shall be approved by JAXA through MRB.
Confirmation on action implementation- 14 -

JMR-013A (E)The contractor’s quality assurance department shall confirm that the actions of
the nonconforming articles or materials shall be implemented as determined in
the preliminary reviews and the MRB.
Corrective actions
Considering the severity and the affected area of the nonconformance, thecontractor shall organizationally notify or report to associated organizations who
may implement the same corrective action. The contractor shall also makeconfirmation of corrective action implementation.
Measures to prevent the recurrence of serious quality problems
If a serious quality problem occurs, the contractor shall immediately prepare areport concerning the prevention of the recurrence of serious quality problems,
obtain the signature of the person responsible for the quality system, and submit
it to the Safety and Mission Assurance Department of JAXA, according to
CQM-103003, “Procedure for Preparing a Report Concerning the Prevention of
the Recurrence of Serious Quality Problems”.
Material Review Board at supplier
The contractor may, with approval of JAXA representative, delegate the MRB
responsibility for the applicable articles or materials to suppliers. In such a case,the contractor shall review and confirm the MRB results at the supplier’s MRB aspart of the procurement control.
2.2.7 Utilization of data
2.2.7.1 Utilization of JAXA database
The contractor shall submit the following nonconformance data for input into theelectronic database system designated by JAXA. The contractor shall also utilize
the JAXA database for nonconformance control at facilities.
(1) Major nonconformance at the development and production phases shall bereported to the Critical Design Review.
(2) Nonconformance submitted to MRB
2.2.7.2 Utilization of “QUALITY HIYARI-HATTO” data
When a QUALITY HIYARI-HATTO event occurs, the contractor shall collect,analyze, and use QUALITY HIYARI-HATTO data to prevent nonconformance. To- 15 -

JMR-013A (E)do so, the contractor may refer to JERG-0-020, “HANDBOOK FOR METHOD OF“QUALITY HIYARI-HATTO” DATA APPLICATION”.
The contractor shall report regularly or as necessary concerning QUALITYHIYARI-HATTO events that may seriously affect the development schedule, costs,
or interface when ordered by JAXA representative.
If an approach equivalent to those described in this handbook or a superior
approach is available, it may be used. In that case, too, the contractor shallreport to JAXA representative as described above.
2.2.8 History management of articles and document packaging
2.2.8.1 Records of articles
The contractor shall prepare and maintain the records of each article to bedelivered in order to control the history of the articles. Each record shall identify
the pertinent articles and be prepared starting from the lowest level of assembly,
and recording the sequence of fabrication, inspection, and test operations, as well
as storage and transportation, as well as identify the recorder and his/her post.
The record shall either include the following or reference other documents:(1) As-designed configuration data
Baseline configuration, approved changes, and deviations(2) As-built configuration data
Parts list, drawings, specifications, changes, deviations, waivers, andidentification data
(3) Fabrication history
Assembly and disassembly instructions and histories of coordination, repair,rework, or exchange(4) Inspections and test records
Specifications, procedures, results, and variables data
(5) Nonconformance records
Nonconformance descriptions and actions(6) Cumulative operating time or cycles
Operating time or cycles of tests and storage duration
2.2.8.2 Documentation data package
When submission of the documentation data package with shipment is specified
in the contract, the contractor shall attach the data including component list,
equipment log, or nonconformance historical log, as well as necessary documents
for identification, maintenance, corrosion prevention and handling of the articles- 16 -

JMR-013A (E)to be shipped. The documentation data package shall include the historical logsof the items whose records are particularly effective for quality assurance, in
addition to those of the items identified as reliability control items according to
JMR-004, “Reliability Program Standard”. The contractor shall coordinate with
JAXA representative beforehand and determine the items to include the historicallogs in the documentation data package. The packages or containers for storingor shipping the end-items shall display the locations of the documentation data
package as necessary. The documentation data package attached to the
JAXA-furnished articles and JAXA properties shall be maintained to the extent
necessary.
2.2.9 Retention of quality records
The contractor shall identify quality records to be retained and define theretention periods of the quality records conferencing with JAXA, and shallretained the quality records for investigation determining the cause ofnonconformance in operation phase after delivery. Quality records to beretained shall include electronically managed records and supplier’s quality
records as necessary.

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JMR-013A (E)

Appendix-1 Glossary of Terms
Acceptance test
Test to verify that each article is acceptable as flight hardware.
ActionActions performed on a non-conforming article to restore it to a usable condition
by removing unsatisfactory conditions, or the act of re-fabricating the article.
The details of dispositions are determined in a Preliminary Review or by a Material
Review Board. The action “use-as-is”, where the article is used despite anonconforming condition even though it is still usable. Disposition can include:
the article is returned to supplier; or the article is scrapped, where the article will
be delivered again or re-fabricated.
Approval (by JAXA)Formal approval by JAXA on approval inquiry documents.
Approval (by JAXA representative)
To obtain JAXA representatives’ approval on documents including technicalmemorandum.
ArticleHardware or a part of hardware required in the contract. The articles include
software integrated into the hardware. There are three forms for articles; theproduct, the item and the goods.
E.g.
The product: final products [usually deliverables])The item: final item, quality inspection subject item
The goods: supplies, defective product etc.
As-Build Configuration
Article configuration of system, hardware related to component items, orsoftware after fabrication/test completion.

- 18 -

JMR-013A (E)As-Designed Configuration
Article configuration of system or hardware related to component items after
the end of the decision stage, or configuration of software at the end of each
design stage (e.g. design review board).
Contractor
An individual or organization who enters into a prime contract with JAXA.
Contractor is described as “organization” in JIS Q 9100.
End Item
The articles delivered to JAXA according to the contract.
Fabrication
The act of manufacturing, inspection and/or testing of the launch vehicles andsatellites of which design has been determined to deliver to JAXA.
Important processing parameter
A controllable factor (parameter) in processing that seriously affects theimportant quality characteristics of an item. For example, brazing blazing
temperature and heating time, arc welding current value and speed.
Important quality characteristics
Characteristics of items, components, or materials (half-finished or finishedgoods) of which variations critically affect the performance, service life, mission
accomplishment, etc. For example, the amount of lubricant inserted into abearing unit, the activation timing or the leakage amount of valves in theassembly of an engine.
Manufacturing
The act of producing the article as instructed in drawings; the processes include
parts processing, fabrication and completion of the assembly. Machining,processing, bonding, welding, soldering, thermal treatment, finishing, orassembly, are included in the manufacturing.

- 19 -

JMR-013A (E)

Nonconformance
A condition of any article or material or service in which one or morecharacteristics do not comply with specified requirements. These include
failures, discrepancies, defects, insufficiencies and malfunctions.
Proto-Flight Test
A test for qualifying the design and manufacturing method of the article andaccepting the article for actual fight or operational use. Both the "qualifying
test" and the "acceptance test" are conducted with one article. (For details, refer
to JERG-2-130 spacecraft general test standard.)
Qualification
Determination of an article being capable of meeting all prescribed
requirements. Objects include design, manufacturing, inspection, testing, andtheir associated technical documents.
Quality Assurance
A planned system of all actions necessary to ensure that the end items will
satisfy all quality requirements specified.
Quality Assurance Program Documents
Generic name of the documents necessary to implement the quality assuranceof the products, but the quality record will be excluded.
Surveillance and Source Inspection
JAXA’s continuous surveillance and source inspection to ensure the quality of
the articles and the implementation status of the contractor’s quality
management (for example, Mandatory Inspection Point (MIP)).
RepairWork performed on a nonconforming article or material to place it in a useable
and acceptable condition. Repair work usually requires additional written
procedures and additional work.

- 20 -

JMR-013A (E)ReworkWork or continuation of work to complete the articles or comply with drawings,
specifications, written procedures, or contractual requirements where the articles
are incomplete or in a slight nonconforming state.
Serious Quality Problem① When deliveries are delayed or the (probable or definite) cause of an operation(launching or tracking control) accident or nonconformance is attributable to aserious error or oversight in the design, fabrication, or operation process② When serious nonconformance in the quality system is found in thereliability/quality assurance audit or the system element evaluation③ When nonconformance caused by a deliberate act such as the falsification ofdata is found just before or after delivery
Subcontracted Articles subject to Source Inspection
Subcontracted articles or materials that are subject to source inspection
Suppliers
Person, company or business office dealing directly with the contractor andsupplying articles and materials to the contractor. Suppliers include subdivisionsof the same company and collaborative companies.
Tailoring
The act of changing the requirements to comply with applicable objects byselecting or rewriting the existing requirements, considering the conditions of theobject the requirements are to be applied to.
Temporary Installations
Articles installed temporarily while producing the articles for fabrication,
inspection, or testing reasons. Temporary installations include Non-Flight Item
(NFI).
Variation Tree Analysis
A technique devised to analyze the human factors for nonconformance. The
analysis technique, based on the Fault Tree Analysis (FTA), incorporates theconcept of the flow of time enabling us to easily understand the nonconformanceoccurrence processes. It is very effective, particularly in interface adjustment or- 21 -

JMR-013A (E)communication where a relatively large amount of information flows, because of
its peculiar description method. The study of variable factors (exclusion nodes)that must be eliminated to prevent nonconformance and points (breaks) that cut
off a chain of variable factors, etc. from the schematic tree will provide clues fortaking measures against nonconformance.
Why-Why analysis
This technique searches for nonconformance factors without omission in amethodical and orderly manner. This technique is characterized by not requiring
special training. First, identify possible causes for the occurrence of the relevant
nonconformance by speculating about the reason why. Second, track downeach of the causes by speculating about the reason why repeatedly, looking forabout five different alternatives, until the root cause is identified.

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JMR-013A (E)

Appendix-2 Quality assurance program documents specifically required by JAXA
other than the documents required by JIS Q 9100
DOCUMETSAPPLICABLE PARAGRAPH

Quality Assurance Program Plan

2.2.1

Cleanliness Control Requirements

2.2.5.4

Electrostatic Discharge Control Rule2.2.5.5

Nonconformance Processing System Rules

2.2.6.11

Note:

When the documents, which satisfy requirements of above paragraphs, arealready established and implemented under the contractor’s quality
management system based on JIS Q 9100, the documents may be
applicable (except for the quality assurance program plan).

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JMR-013A (E)

Appendix-3 Quality records specifically required by JAXA other than the records
required by JIS Q 9100
DOCUMENTS

APPLICABLE PARAGRAPH

Operation Life Control Records

2.2.5.3

Temporary Installation Records

2.2.5.6

Notification of the Qualification Change

2.2.3.4.2

Records of Cumulative Operating Time or Cycle Data

2.2.3.4.4

Nonconformance Document

2.2.6.2

Report Concerning the Prevention of the Recurrence

2.2.6.9of Serious Quality Problems
Article Records

2.2.8.1

Documentation Data Package

2.2.8.2

Note:

Quality records other than above documents shall be prepared according to
the contractor’s quality management system based on JIS Q 9100, except
for contractual requirements.

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JMR-013A (E)

Appendix-4

Documents to be submitted

Document title
Quality manual

Applicable

Submission

JAXA

Paragraph

Schedule

Action2.2.1.3

A month after

Notification

contract
Quality assurance program plan

2.2.1

A month after

Approval

contract
Report concerning the prevention

2.2.6.9

Immediately after aof the recurrence of serious

serious quality

quality problems

problem is identified

Nonconformance document

Notification

2.2.6.2

At MRB review

Review

2.2.8.2

Delivery time

Review(MRB)
Documentation Data package
Note:

Above list is general standard and nomenclature of documents, submission
schedule and JAXA action shall be in accordance with each contractual
requirement.

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JMR-013A (E)

Appendix-5

Dispositions of the nonconforming articles

Each disposition of the nonconforming articles is as follows:(1) Rework[PR and MRB]
If all the work on the articles has not been completed or if the nonconformanceis too insignificant to impact functions, performance and reliability of the end
items, and if the articles can be completed to meet the requirements specified in
the drawings and specifications with work performed according to the existing
technical documents or work instructions, the articles shall be reworked. The
rework shall be recorded, and the reworked articles shall be subject to thestandard inspections and testes during or after work.
(2) Repair[PR]
If the causes of nonconformance are clear, and if the nonconformance isclearly so insignificant that repair will not affect functions, performance andreliability of the end items, or if standard repair procedures approved by the MRB
apply, the articles shall be repaired. However, nonconformance occurring in theparts which interface with other articles and which causes recurringnonconformance shall be submitted to the MRB. When the standard repair
procedures require changes, the procedures need to be re-approved by the MRB.
The repair shall be conducted following the procedures and shall be recorded.
[MRB]
When the MRB acknowledges that the nonconforming articles may besatisfactorily repaired, they shall be repaired. The MRB shall establish or
approve the required repair procedures. These procedures shall include theappropriate inspections and tests to confirm the acceptance or rejection of thetest results. Repair work shall be performed according to the procedures andshall be recorded. When the contractor repairs the procured articles on its own,
it shall do so after conferencing with the supplier and obtaining the advice andapproval of the supplier.

When the supplier repairs the nonconforming articles

that are determined to be returned to the supplier because of theirnonconforming action, the contractor and the supplier’s MRB shall review thearticles, depending on the nature of the repair.

- 26 -

JMR-013A (E)(3) Scrap[PR and MRB]
If the nonconforming article or material is obviously unfit for use at PRs, or if
the MRB judges the nonconforming article or material unfit for use, it shall bescrapped. The articles shall be identified for scrap by using stamps, labels, tags,
etc., according to the contractor's procedures for identifying, controlling, anddisposing of these items.
(4) Use-as-is[PR]
If the causes of nonconformance are clear, and if nonconformance is clearly soinsignificant that the use of the nonconforming articles as they are will not affectfunctions, performance, or reliability of the end items, or if the nonconforming
articles will pass the classification criteria approved by the MRB, the articles shallbe used as they are. Nonconformance occurring in parts interfacing with otherarticles and with recurring nonconformance shall be submitted to the MRB. The
rationale for “use-as-is” shall be stated in the nonconformance documents.
[MRB]
If the nonconformance will not affect the fundamental objectives of thecontract such as safety, reliability, durability, functions, performance,interchangeability, and weight, and if the MRB judges that using thenonconforming articles without repair is appropriate, the articles shall be used asthey are. The rationale for their “use-as-is” shall be stated in thenonconformance documents.
(5) Return to suppliers[PR and MRB]
When a procured article or material is found to be nonconforming in theprocesses after the acceptance test, it shall generally be returned to the supplier.
The contractor shall provide the supplier with nonconformance descriptions andwith recommendations as necessary, when returning the nonconforming article
or material.
Note: When performing irreversible tests or disassembly in the confirmation of
the phenomenon or investigation of the cause of a problem, it isnecessary to coordinate with JICA inspectors in advance and obtain- 27 -

JMR-013A (E)approval. However, minor nonconformities that do not clearly affect thefunction, performance, reliability, etc. of the final product are excluded.

- 28 -

JMR-013A (E)

Appendix-6

Root Cause Analysis of a nonconformance

When the contractor controls nonconforming product in accordance withparagraph 8.7, “Control of Nonconforming Output”, and paragraph 10.2,“Nonconformance and Corrective Action”, of JIS Q 9100, JAXA recommends
following root cause analysis of a nonconformance.
The contractor shall use the “HANDBOOK FOR METHOD OF HUMAN FACTORSANALYSIS” (JERG-0-018) for root cause analysis. If an approach equivalent tothose described in this handbook or superior approach is available, it may be used.
The results of the root cause analysis analyses should be reported to JAXA
through MRB as necessary.
(1) Variation tree analysis
If two or more departments or agencies are involved in the process ofaddressing nonconformance, a variation tree analysis is preferable. A variation
tree analysis should be combined with a “Why-Why Analysis” described below asnecessary.
A technique devised to analyze the human factors for nonconformance. The
analysis technique, based on the Fault Tree Analysis (FTA), incorporates theconcept of the flow of time enabling us to easily understand the nonconformanceoccurrence processes. It is very effective, when there are many informationexchanges such as interface adjustment and communication, because of its
peculiar description method. The study of variable factors (exclusion nodes)that must be eliminated to prevent nonconformance and points (breaks) that cut
off a chain of variable factors, etc. from the schematic tree will provide clues fortaking measures against nonconformance.
(2) Why-Why Analysis
A Breakdown Cause Analysis or “Why-Why” Analysis is methodically preferable
without omission to search for nonconformance factors including the motivatingbackground.
This technique is characterized by not requiring special training. First, thistechnique requires to identify possible causes for the occurrence of the relevant
nonconformance by speculating about the reason why. Second, it is needed to
track down each of the causes by speculating about the reason why repeatedly,
looking for about five different alternatives, until the root cause is identified.

- 29 -

JMR-013A (E)

Appendix-7

The rationale of JAXA-specific requirements(Note: Paragraph number of JIS Q 9100 is according to JIS Q 9100:2016)
JAXA-specific Requirements

Rationale

2.2 JAXA-specific requirements

It is specified that the contractor shall

The contractor shall satisfy JAXA-specificsatisfy JAXA-specific requirements.

requirements specified in paragraphs
2.2.1 to 2.2.7 of this standard. The
contractor shall adopt JIS Q 9100-based
quality management system effectively
and efficiently to implement the
JAXA-specific requirements. Whentailoring of JAXA-specific requirements is
conducted according to paragraph 1.2.3 ofthis standard, the tailoring shall takeprecedence.
2.2.1 Quality Assurance Program(Title)- 30 -

JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.1.1. Establishment, maintenance andThis standard presupposes that theapproval of quality assurance program

contactor establishes quality

plan

assurance program plan, submit to the

The contractor shall establish quality
assurance program plan, which describes
the implementation of the quality

department of JAXA in charge andobtain the approval, and implement
quality assurance activities inaccordance with the quality assurance

assurance program according to therequirements of this standard, as required
for each contract and obtain approval fromthe adequate organization in charge in
JAXA. When the contractor generates

program plan. It is specified as
JAXA-specific requirement that thecontractor shall establish and maintainthe quality assurance program plan.

standard quality assurance program
documented as the Standard Quality
Assurance Program Plan according to therequirements of this standard, and set an
individual quality assurance program planfor each contract, the Standard Quality
Assurance Program Plan shall be
submitted to and approved by JAXA Safety
and Mission Assurance Department.
The contractor shall re-submit the quality
assurance program plan to JAXA where
any change is made in the content of thequality assurance program plan, and isrequired to obtain re-approval whenever
JAXA judges it to be important.

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JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.1.2 Contents of quality assurance

Contents of quality assurance program

program plan

plan are specified as JAXA-specific

The contractor shall describe at least thefollowing items in the quality assurance
program plan and the format of the plan
shall be easily identified with eachrequirements to confirm that therequirements are properly described in
the quality assurance program plan.
Item (1) specifies title, document
number, certification number, handling

JAXA-specific requirement in thisnotice of quality manual to implement

standard.
The contractor shall refer to Appendix-2,“Quality assurance program documents
specifically required by JAXA other thanthe documents required by JIS Q 9100”
and Appendix-3, “Quality records
specifically required by JAXA other than
the records required by JIS Q 9100”
concerning quality assurance program
documents and quality records.
(1) Title, document number, certification
number, handling notice of quality manualto implement basic requirements inbasic requirements (disclosure
limitation conditions), and etc.
involving paragraph 2.1 of thisstandard. Items (2) – (7) specify toconfirm that the quality assurance
program plan satisfies JAXA-specificrequirements.
As references, appendix-2 andappendix-3 show quality assurance
program documents and quality
records specifically required by JAXA
other than the documents and records
required by JIS Q 9100.

paragraph 2.1 of this standard.
(2) A description concerning allorganizations involved with JAXA-specificrequirements and their functions andresponsibilities.
(3) Descriptions of when, by whichorganization, and by which methods eachtask relating to JAXA-specificrequirements will be executed and howeach task is managed.
(4) Lists showing the relationship of eachtask with quality assurance program
documents, including internal documentsor regulations that are applied for
JAXA-specific requirements.
tasks.

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JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.1.2 Contents of quality assurance
program plan (Cont’d )(5) Identification in the quality assurance
program documents list specified in (4) of
the documents that utilize existing quality
assurance program documents, requirechanges, or require that new documents
be prepared.
(6) Lists of quality records.
(7) Identification of tasks that duplicate orcomplement other program requirementsin the contract, as well as details of these- 33 -

JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.1.3 Submitting quality assurance

Criteria for submitting quality

program documents

assurance program documents shall

The contractor shall submit the quality
assurance program documents, inbe specified as contractual
requirements. The criteria are
specified in this standard as in otheraccordance with the following criteria
specified in the contract, for the approval,
review and notification categories.
Appendix-4 shows the documents to besubmitted.

JAXA standards. Appendix-4 shows
documents to be submitted.
JIS Q 9100 is considered as basic
requirements for this standard. It is(1) Approval: Documents need JAXA
approval prior to application, based on thecontract.

specified as JAXA-specific requirementthat the contractor shall submit quality
manual to JAXA (notify JAXA of quality(2) Review: Documents need JAXA
evaluation prior to application, based on
the contract.
(3) Notification: Documents received by
JAXA based on the contract.
The contractor shall submit quality manual
based on JIS Q 9100 to JAXA Safety andMission Assurance Department (Thecontractor shall notify JAXA Safety andmanual) to confirm that the contractor
implements quality assurance
program in accordance with JIS Q
9100.
Also, the handling in case that
contractor changes quality manual andcan’t submit it to JAXA was specified asa JAXA-specific requirement.

Mission Assurance Department of thequality manual).
The contractor shall notify JAXA Safety
and Mission Assurance Department of any
change in the quality manual.
When the contractor is unable to submit
quality manual to JAXA for the contractor’s
reasons, the contractor shall coordinate
with JAXA and follow JAXA’s instructions.
Even if the contractor is unable to submit
quality manual to JAXA, the contractor
shall present the quality manual to JAXA.

- 34 -

JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.2 Identification control andWhere traceability is a requirement,

traceability

the contractor shall control the unique

The contractor shall control identificationand ensure traceability.

identification of the product andmaintain records according toparagraph 8.5.2, “Identification andTraceability” of JIS Q 9100.
The traceability management is
specified as a requirement since thetraceability management is importantfor quality assurance and defectinvestigation, etc. in the rocket,
satellite and aeronautical fields.

2.2.3 Design and development(Title)2.2.3.1 Responsibilities of quality(Title)assurance department at reviews- 35 -

JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.3.1.1 Design review

This paragraph is to provide an

The quality assurance department of thecontractor shall evaluate the following toensure that the design and development
are verified and/or validated at the design
reviews to be conducted in accordancewith JMR-004, “Reliability Program

additional explanation for paragraph8.3.4, “Design Development
Validation” of JIS Q 9100. The design
reviews are also important as quality
assurance activities for development
and fabrication of a launch vehicle andspacecraft, considering theStandard”.

relationship between design reviews(1) Requirements regarding thecharacteristics required for the various
processes to include procurement,
fabrication, inspection, and testing. The
requirements and the standards, criteria,
and specifications applied to theseprocesses are specified, and their contents
are deemed appropriate.

and project management. It is
specified that the design reviews shallbe conducted in accordance with
JMR-004, “Reliability Program
Standard”, and responsibilities of thequality assurance department of thecontractor at design reviews are
specified.

(2) Inspection and test plans areThis standard does not require theappropriate with respect to quality
assurance, and acceptance criteria areclear.

quality assurance department of thecontractor to conduct all items (1) –(7), but requires the quality assurance(3) Workability and testability of thedepartment of the contractor to

product, and reproducibility ofevaluate that the items (1) – (7) aremanufacturing are considered.
(4) Identification control requirements areappropriate.

confirmed definitely as anorganization.

(5) Quality assurance requirements in theinterface control documents areappropriate.
(6) Applicable actions of previous
nonconformance are reflected.
(7) Documents required for a quality
assurance program are prepared andmaintained.

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JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.3.1.2 Post-qualification-test review
The quality assurance department of
the contractor shall evaluate the following
to ensure that the design anddevelopment are verified and/or validated
and that the fabrication processes are

additional explanation for paragraph8.3.4, “Design Development
Validation” of JIS Q 9100. As in
design review, considering therelationship between
post-qualification-test reviews andverified at the post-qualification-test
reviews (including post-proto-flight-test
reviews) to be conducted in accordancewith the reliability program requirements.
(1) Qualification test results areaccurately recorded, and technicalassessments are conducted.
(2) All requirements for qualification aresatisfied.

project management, it is specified
that the post-qualification-test
reviews shall be conducted inaccordance with JMR-004, “Reliability
Program Standard”, andresponsibilities of the quality
assurance department of thecontractor at design reviews are
specified.

(3) Changes in design and fabrication
processes initiated after critical design
are validated.

This standard does not require thequality assurance department of thecontractor to conduct all items (1) –(4) Any nonconformance is processed
according to paragraph 2.2.6 of thisstandard, and re-testing is confirmed
to be unnecessary.

This paragraph is to provide an(4), but requires the quality assurance
department of the contractor toevaluate that the items (1) – (4) are
confirmed definitely as anorganization.

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JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.3.1.3 Pre-shipment review

The contractor shall plan and carry out

The quality assurance department of thecontractor shall evaluate the following toensure that end items are able to becontrolled conditions including theimplementation of product release,delivery and post-delivery activities

delivered to JAXA at pre-shipment

according to the paragraph 8.5.1

reviews.

“Control of Production and Service(1) Acceptance test (AT) results areaccurately recorded, and technicalassessments are conducted.
(2) All quality records are maintained andmanaged.
(3) All quality related requirements in thecontract are satisfied.

Provision”, item h of JIS Q 9100.
Records shall indicate the person(s)authorizing release of product fordelivery to the customer according toparagraph 8.2.4, “Monitoring and
Measurement of Product” of JIS Q
9100. This paragraph 2.2.6.3 is to(4) All nonconformance actions areprovide an additional explanation forcompleted.

paragraph 7.5.1, item f) and(5) Documentation Data package areparagraph 8.2.4 of JIS Q 9100.

completed.
(6) All changes in design and fabrication
processes initiated after completion ofqualification tests are validated, andsuch changes are incorporated in therelated documents.

production and service provision underConsidering the relationship between
pre-shipment review and project
management, responsibilities of thequality assurance department of thecontractor at pre-shipment reviews
are specified.
This standard does not require thequality assurance department of thecontractor to conduct all items (1) –(6), but requires the quality assurance
department of the contractor toevaluate that the items (1) – (6) are
confirmed definitely as anorganization.

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JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.3.2 Use of previously developed

Use of previously developed articles isarticles

explained in paragraph 8.3.4, “Design
and Development controls” of JIS Q

The contractor shall verify the quality

9100. According to JIS Q 9100

assurance program applied to thefabrication of the previously developed
articles and prove that the use of thepreviously developed articles does nothave a problem when the contractor
proposing the use of articles procured or
fabricated for which the qualification test
and development have been completed;i.e. the contractor shall prove the article
are developed and manufactured underthe quality assurance program equivalentlevel of the requirements in this standard.

paragraph 8.6 “Release of products
and services”, the contractor shallprovide evidence that the productcomplies with requirements. However,
JIS Q 9100 paragraph 8.6 does not
stipulate specific requirements, thisrequirement was defined as a
JAXA-specific requirement assuming
the use of already developed products.
Supposing the diversion of previously
developed articles, the use ofpreviously developed articles is
specified as JAXA-specificrequirement.
When the product includes previously
developed articles, and when thequality assurance level of thepreviously developed articles is not
ensured to be equivalent to therequirements of this standard, quality
assurance level of complete product is
not ensured. Therefore, JAXA needs
to confirm quality assurance level ofthe previously developed articles as amatter of course.

2.2.3.3 Change control(Title)- 39 -

JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.3.3.1 Change control system

The contractor shall establish,
implement and maintain a

The contractor shall establish andmaintain a system that controls changes
in design, fabrication processes,
inspection methods, and test methods.
(1) Change control shall be coordinatedwith the control system based on
JMR-006, “Configuration Management
Standard”, including reporting to, andobtaining approval from, JAXA, andshall be effectively executed.

“Configuration Management” of JIS Q
9100. Change control of fabricationor service delivery is required inparagraph 8.5.6, “Control of change”
of JIS Q 9100.
Considering the relationship between

Standard”, especially approval byunder the design control of thecontractor shall be coordinated withthe affected parties. The contractor

documentation.

according to paragraph 8.1.2,“Configuration Management

relationships or affect articles notaffected parties with the proper

which includes change control,

this standard and JMR-006,(2) Changes that involve interface

shall obtain the agreement of theconfiguration management process,

JAXA, change control is specified as
JAXA-specific requirement forclarification.
Since the coordination and agreement
concerning changes in interface
requirements are important from thepoint of view of nonconformance
prevention, the coordination andagreement are also specified as
JAXA-specific requirements.

2.2.3.4 Qualification tests(Title)- 40 -

JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.3.4.1 Control of qualification test

The contractor shall define test

articlesobjectives and conditions, parameters

When the contract requires qualification
tests (include proto-flight test), thecontractor shall control articles subject toqualification testing according to theacceptance criteria in test plans or
specifications, and shall submit thecorrect configuration of the product for
the test according to paragraphfollowing:(1) Qualification test articles shall pass thetests to ensure that they can withstandin an environment more severe thanactual flight or operational use(hereinafter referred to as “actual fightor operational use”)

to be recorded and relevant

In the proto flight

test, the contractor shall pay enoughconsideration so as not to give an

8.3.4.1, “Design and Development
Verification and Verification Testing” of
JIS Q 9100. Where required todemonstrate product qualification, thecontractor shall ensure that records
provide evidence that the productmeets the defined requirements
according to paragraph 8.6,
“Monitoring and Measurements ofexcessive load which affects the

Product” of JIS Q 9100.

function, performance, life, etc.

Since qualification test (including(2) Qualification test articles shall beidentified so they may be distinguishedfrom identical articles for actual fight oroperational use.

proto-flight test) for a launch vehicle
and spacecraft corresponds to thedemonstration of productqualification, control of qualification(3) Qualification test articles shall be
representative of the articles for actual
flight or operational use that are
generally fabricated according to thesame processes and using the same
configuration.

test articles is specified as
JAXA-specific requirement. Althoughqualification test requirements are
specified in JMR-004, “Reliability
Program Standard”, the requirement
for control of qualification test articles(4) Qualification test articles shall be

is not specified in JMR-004. From theselected as randomly as possible.
(5) The results of the qualification tested
articles shall be recorded after testing.
Such articles shall not be used for
actual flight or operational use, except
obtaining special approval of JAXA bytechnical evaluation or refurbishment.

point of view of quality assurance, thecontrol of qualification test articles is
specified as JAXA-specific requirementin this standard.
Since the proto-flight test article(proto-flight model) needs to becarefully designed to ensure both
adequacy as a certification and quality- 41 -as a flight product, the requirements
for that is specified here.

JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.3.4.2 Re-qualification tests

The contractor shall demonstrate thatthe product definition meets the

The contractor shall conduct
re-qualification tests when the contractor
determines that it is falls under any of thefollowing items and re-qualification is
At changes of the design, fabrication
process, inspection method, test
method of the qualified articles, or the
procurement source.
development according to paragraph
Verification and Validation
Documentation” of JIS Q 9100.
Similar to the requirements for
qualification tests, requirements forre-qualification tests are not specified

Articles have repeatedin JIS Q 9100. This is the reason why

non-conformancecompletion of design/and or
8.3.4.1, “Design and Development

necessary;

specification requirements at there-qualification tests are specified as

The result of anomaly, inspection,
test, and actual fight or operationaluse indicates the need for

JAXA-specific requirements.
Although re-qualification test
requirements are considered to bere-qualification.
When one of the above conditions occurs,
the contractor shall conduct the following:(1) Provide JAXA with written notificationof the changes requested.
(2) Specify the need for and extent of thespecified in JMR-004, Reliability
Program Standard”, the requirements
are not specified in JMR-004. This is
the reason why re-qualification tests
are specified in this standard.

re-qualification test.
(3) Obtain approval of the JAXA
representative when conducting
re-qualification tests.

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Rationale

2.2.3.4.3 Qualification based on similarity

Qualification based on similarity is one

The contractor may request JAXA approval
for similar articles outside the scope of thecorresponding contract that have been
subjected to qualification testing based on
their similar uses and utility. In suchcases, the contractor shall ensure that thesimilarity between the articles is

Where required to demonstrate
product qualification, the contractor
shall ensure that records provide
evidence that the product meets thedefined requirements according to
Measurement of Product” of JIS Q

undergone environmental testing

9100.

resulting in similar, levels, times, andoperating conditions at least as stringently
articles under the applicable contract.

and development in JIS Q 9100.

paragraph 8.6, “Monitoring andestablished and that the articles haveas qualification levels required for theof the methods for validation of design

Since JAXA considers similarity as tobe equivalent to qualification test in
qualification, qualification based on
similarity is specified as JAXA-specificrequirement. Although requirementsfor qualification based on similarity are
considered to be specified in JMR-004,“Reliability Program Standard”, therequirements are not specified in
JMR-004. This is the reason why
qualification based on similarity is
specified in this standard.

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Rationale

2.2.3.4.4 Reports for qualification tests
The contractor shall prepare reports forevery test (including qualification test,
proto-flight test, and acceptance test

reports, calculations, test results, etc.,
demonstrate that the productdefinition meets the specification
requirements for all identified[AT]) according to the contractual
requirements (including following items(1) ~ (7)).

operational conditions according toparagraph 8.3.4.1, “Design andDevelopment Verification and(1) Nomenclature and identification

Validation Documentation” of JIS Q

number of articles

9100.

(2) Nomenclature and identification

Since JAXA needs clarification of items

number of the articles removed or

to be included in reports for every test

replaced during testing(including qualification test and(3) Copies of approved deviations or

acceptance test), reports forwaivers

qualification tests are specified as(4) Summary of test data and results

JAXA-specific requirement.

(5) Historical log of nonconformance(6) List of critical items and articles with
operating life(7) Cumulative operating time or cycle
data for articles

The contractor shall ensure that

Although requirements for reports for
qualification tests are considered to be
included in paragraph 2.2.5.9,“Documentation Data Package” of thisstandard, the reports may be required
not at delivery but at the completion of
the tests and the reports may berequired not as documentation data
package but as test results reports.
This is the reason why the contractor
shall prepare reports for every test
according to the contractual
requirements.

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Rationale

2.2.3.4.5 Confirmation before and after

This paragraph 2.2.3.4. is to provide

tests

an additional explanation for

Prior to and subsequent to qualification
testing, proto-flight testing, acceptancetesting (AT) and/or

paragraph 8.3.4.1, “Design andDevelopment Verification andValidation Testing” of JIS Q 9100.
Since task briefing (TB) and task

post-launch-site-delivery-testing, thereview (TR) are considered to becontractor shall define items to be
confirmed at task briefing, which is held toconfirm that preparation activities for thetesting are completed, and at task review,mandatory for tests, confirmation
before and after tests is specified as
JAXA-specific requirement.

which is held to confirm the test results
after completion of the testing. The
contractor shall confirm the items.
2.2.4 Procurement controls(Title)2.2.4.1 Purchasing of imported parts andPurchasing of imported parts andcomponents

components is specified as

The contractor shall conduct purchasing
activities at each stage, including the

JAXA-specific requirement to apply
JERG 0-050, “Quality Improvement
Guideline for Imported Parts inselection, setting of technical

Satellite Development” andspecifications and procurements
requirements, the review meeting, thewitnessing of manufacturing, and the

JERG-0-051, “Quality Improvement
Guideline for Imported Components inSatellite Development”.

receiving inspection, with respect toimported parts and components, whilereferring to JERG-0-050, “Quality
Improvement Guideline for Imported Parts
in Satellite Development” andSince a lot of nonconformance has
occurred in imported parts andcomponents, purchasing of imported
parts and components is specified as
JAXA-specific requirement.

JERG-0-051, “Quality Improvement
Guideline for Imported Components inSatellite Development”.
2.2.5 Fabrication controls(Title)- 45 -

JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.5.1 Process quality evaluation

General production control is requiredin paragraph 8.5, “Production and

The contractor shall compare theService Provision” - paragraph 8.5.1,

important quality characteristics andimportant processing parameters of thecritical items required by JMR-004,“Control of Production and Service
Provision” of JIS Q 9100.
Since requirements for management“Reliability Program Standard”, withof "important quality characteristics"

previous similar items (including
engineering models) prior to proceeding
to the subsequent processes. If there is adiscrepancy or change in the data that isdeemed to be an anomaly, thedepartments of the contractor, including
the engineering department, shall decide
the disposition.

and "important processing
parameters" as process control
methods to prevent nonconformanceare specified in JMR-004, “Reliability
Program Standard”, thosemanagement is identified as
JAXA-specific requirement in JMR-013.
JIS Q 9100 requires identification,
control and monitoring of critical items
including key characteristics. Since theessentials of “important quality
characteristics” and “keycharacteristics” are same, "importantquality characteristics" and "important
processing parameters" can becontrolled as a part of “keycharacteristics”

2.2.5.2 Special Process Controls

While JIS Q 9100 8.5.1.2 requires
validation

The contactor shall control the special
process. This standard does not specify
the special process, but it generally
includes heat treating, welding, bonding,soldering, surface finishing,
non-destructive inspection, chemical
processing and so on.

andcontrolofspecialprocesses which includes qualification
or approval of facilities, equipment,
process, and person, JIS Q 9100 does
not define any specific name of special
process.
JAXA intends to provide certain nameof processes as a general example.
Especially, JAXA intends to show thatthe soldering process is identified as
an important special process.

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Rationale

2.2.5.3 Operation life limitation article andRequirement, which is similar tomaterial controls

paragraph 2.2.5.3 of this standard, is

The contractor shall display, record, andmaintain the time or cycles required tocontrol the operational life for all articles
and materials with definite quality

specified for shelf life control and stock
rotation in paragraph 8.5.4, item e) of
JIS Q 9100. It is considered that shelf
life control of JIS Q 9100 is applicable
only to storage life. Since thedegradation characteristics orcharacteristic changes with age or use.

requirement in this standard isapplicable to operation life including
operating time and cycles, theoperation life limitation article andmaterial controls are specified as
JAXA-specific requirements.

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JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.5.4 Cleanliness control

The contractor shall determine andmanage the work environment needed

The contractor shall control the
fabrication, inspection and test areas inaccordance with documented cleanliness
requirements for environments, handling,
workbenches, tools, and storage
containers, and devices or equipment toprevent the contamination of materials.

to achieve conformity to productrequirements according to paragraph7.1.3, “Infrastructure” of JIS Q 9100.
The contractor shall preserve theproduct and the preservation of
product shall include cleaning,
prevention, detection and removal offoreign objects according to paragraph8.5.4 “Preservation” of JIS Q 9100.
Cleanliness is one of work
environment. Where cleanliness is
specified in product requirements,
cleanliness control is required.
Since JAXA requires a wider range ofcleanliness control and establishmentof documented cleanliness
requirements for environments,
handling, workbenches, tools, andstorage containers, and devices or
equipment used to prevent thecontamination of materials,
cleanliness control is specified as
JAXA-specific requirement.

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Rationale

2.2.5.5 Electrostatic discharge controls
The contractor shall establish and comply
with the standards for electrostatic

Although work environment control isrequired in paragraph 7.1.3,“Infrastructure” of JIS Q 9100, theterm “electrostatic” is not shown (thedischarge controls for electric parts
susceptible to electrostatic discharge andassemblies or devices containing suchterm was shown in JIS Q 9100:2004).
When electrical parts are damaged byelectrostatic discharge, there are risks

parts.

of cost increase, schedule delay, andworkmanship-error concerning
refurbish. Since a lot of
nonconformance by electrostatic
discharge has occurred, electrostatic
discharge controls are specified as
JAXA-specific requirement.

2.2.5.6 Control of temporary installed

Control of temporary installed items is

items

required in paragraph 8.5.1, “Control

The contractor shall control the articles
temporarily installed in hardware underfabrication (hereinafter referred to as“temporary installation”) based on thefollowing items:(1) Temporary installations shall be clearly
identified.
(2) Installation and removal of temporary
installations shall be recorded in the
fabrication records.

of Production and Service Provision”,
item o), “provision for the prevention,
detection and removal of foreign
objects” of JIS Q 9100. In somecases, the control of temporary
installed items is considered to becontrol of remaining foreign objects in
JIS Q 9100. Since it is not possible toaccess to the temporary installed
items onboard spacecraft on-orbit
differently on the ground, special
attention shall be given to thetemporary installed items. Since therequirement for the control of
temporary installed items is a launchvehicle- and spacecraft-specific, thecontrol of temporary installed items is
specified as JAXA-specificrequirement.

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Rationale

2.2.5.7 Establishing and maintaining

Establishing and maintaining

fabrication processes

fabrication processes are required inparagraph 8.5.1.1 "Control of

The contractor shall establish andequipment, tools, and software

maintain the fabrication processes
according to the following procedures:(1) The completion of a Critical Design
Review (CDR) and matters necessary totake proper measures for the CDR shall be
the baseline of change management toestablish and maintain the fabrication

programs", paragraph 8.5.1.3"Production process verification", andparagraph 8.5.6 "Control of changes"
of JIS Q 9100. Although JIS Q 9100
emphasizes that production process
shall be verified by first article
inspection, JAXA requires theprocesses.

contractor to establish fabrication(2) The contractor shall confirm in a
Post-Qualification-Test Review (PQR) or anequivalent review that the fabrication

processes at design reviews. It is
specified as JAXA-specific requirementthat the contractor shall conduct

process has been verified. Thechange control firmly after

confirmation shall constitute theestablishing baseline of fabrication

establishment of the authorizedprocesses and that the contractor shallfabrication process.
(3) Flight hardware shall be fabricatedaccording to the fabrication instruction

conduct re-qualification where change
is made.

document for the established fabrication
process. Even if a partial change after
completion of qualification of fabrication
process is made, re-qualification of
fabrication process shall be conducted. If
there is only a minor change applied, andit shows that the quality of thehigher-level products subsequent
processes is not clearly affected by thedemonstration test or analysis,
re-qualification of fabrication process may
be exempted by providing sufficienttechnical basis.

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2.2.5.8 Performing the inspections andEvidence that all production andtests

inspection/verification operations

The contractor shall conduct inspections
and testing according to test
specifications, inspection procedures, andother technical documents. The
inspections and testing shall be performedon procured and fabricated articles prior totheir installation into the next higher levelof assembly. The inspections and testing
shall also include a review of theotherwise documented andauthorized, is required in paragraph8.5.1, “Control of Production andService Provision”, item n) of JIS Q
9100. The contractor shall plan andcarry out production and service
provision considering identification of
in-process inspection/verification
points when adequate verification of

inspection and test records. The
contractor shall keep records to ensurethat each inspection or test is traceable tothe individual responsible persons for its
completion.

have been completed as planned, or asconformance cannot be performed atlater stages of realization according toparagraph 8.5.1 of JIS Q 9100. The
contractor shall monitor and measure
the characteristics of the product at
appropriate stages of the productrealization process according toparagraph 8.6 “Release of products
and services” of JIS Q 9100.
Since JAXA definitely requires thecontractor to conduct inspections andtesting prior to installations ofprocured and fabricated articles into
the next higher level of assembly andto ensure that each inspection or testis traceable to the individual
responsible persons for its completion,
performing the inspections and tests is
specified as JAXA-specificrequirement.

2.2.6 Nonconformance control(Title)- 51 -

JMR-013A (E)JAXA-specific Requirements

Rationale

2.2.6.1 General- Although JIS Q 9100 uses the term
“nonconformity”, not only the case that the

The contractor shall establish andmaintain a documented nonconformance
processing system to identify and isolate
nonconforming articles, disposing of themproperly. The system will ensure that
corrective actions (hereinafter referred toas “actions”) are taken when the articles
do not comply with the requirements
specified in the applicable drawings andspecifications and when the article’s

product does not obviously conform torequired specification, but also thefunctionally questionable phenomenon(including deviation, defect, insufficiency andmalfunction) and anomaly/failure specified in
JMR-004, “Reliability Program Standard”
shall be considered as “nonconformance”,
this standard uses the term
“nonconformance”.
- Although basic requirements for

performance is questionable (or in anerror condition). This system shall becoordinated with the problem/failure

nonconformance control are specified inparagraph 8.7, “Control of Nonconforming
Outputs” of JIS Q 9100, the nonconformancerequirements specified in JMR-004,

control is the most important activity. This

“Reliability Program Standard”.

is the reason why establishment of
nonconformance processing system isAppendix-5, “Dispositions of thespecified as JAXA-specific requirement in thisnonconforming articles” defines thestandard. Furthermore, it is specified that

actions of the nonconforming articles.

nonconformance processing system shall be

Prior to determining the actions ofnonconforming articles, the contractor
shall determine the causes andcoordinated with the anomaly/failure
requirements specified in JMR-004,“Reliability Program Standard”.

mechanism for nonconformance asnecessary, properly evaluate the level ofpotential effects, and investigate or
analyze the articles to determine the mosteffective solution.
When nonconformance occurs that will
seriously affect the development- This standard is intended to reflect
nonconformance control requirements in thecontractor’s nonconformance processing
system based on documented procedure inparagraph 8. 7, “Control of Nonconforming
Outputs” of JIS Q 9100. This standard does
not require the contractor to establish newschedule, costs, or interface, thecontractor shall perform the root cause
analysis using Appendix-6, “Root Cause
Analysis of nonconformance” as reference.

system to be different from the system basedon documented procedure in JIS Q 9100.
- Nonconformance cause analysis and root
cause analysis of serious nonconformance
are also specified as JAXA-specificrequirements.

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2.2.6.2 Documentation of

Although basic requirements fornonconformancenonconformity control are specified inparagraph 8.7, “Control of

The contractor shall document allnonconformance. The documentation
concerning nonconformance shall state
the following items as a minimum:

Nonconforming Outputs ” andparagraph 10.2, “Nonconformanceand Corrective Action” of JIS Q 9100,
this standard requires(1) Nomenclature and identification“nonconformance” control.

number of the nonconforming articles

Furthermore, the documentation of(2) Date and process in which

nonconformance is mandatory fornonconformance is detected.

confirmation on disposition of(3) Nonconformance descriptions andnonconformance by JAXA. This is theacceptance and rejection criteria.

reason why documentation of(4) Cause of nonconformance.
(5) Description of nonconformance actions(6) Distinctions between the Preliminary

nonconformance is specified as
JAXA-specific requirement.

Reviews (PRs) and Material Review
Board (MRB)(7) Descriptions of corrective actions(8) Names of persons who recorded thedescriptions indicated above andsignature of the designated board
members and date

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2.2.6.3 Preliminary Reviews (PRs)

The Preliminary Reviews (PRs), at
which the contractor selects

The designated board member of thecontractor’s quality assurance department
and the designated board member of thecontractor’s engineering department

disposition methods of nonconforming
articles, are specified as JAXA-specificrequirements. “Repair” and“use-as-is” are included in disposition

responsible for designing thenonconforming article shall review thenonconforming article, selecting one of thefollowing actions after consulting witheach other. They shall also confer withthe fabrication, procurement, and otherassociated departments as necessary.

methods as usual and it is specified
that the designated board member ofthe contractor’s engineering
department responsible for designing
the nonconforming article shall be
included in the member of PRs.

When technical evaluation is unnecessary
for minor rework, scrap and returning to
suppliers at receiving inspections, reviewsby the designated board member of thecontactor’s engineering department may
be exempted. When the cause of thenonconformance is clearly supplier’s fault,
the nonconforming articles may bereturned to suppliers by designated board
member even if the nonconformanceoccurs after receiving inspections.
(1) Rework(2) Repair(3) Scrap(4) Use-As-Is(5) Return to suppliers(6) Submission to MRB: Whennonconformance action is inappropriate to
be determined at PRs, the nonconforming
article or material shall be submitted to
MRB for final action.

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JMR-013A (E)JAXA-specific Requirements

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2.2.6.4 Review by JAXA representative
Records of nonconformance action which
was determined at preliminary reviews
shall be reviewed by JAXA representatives
when required.

For secure confirmation on PRs by
JAXA, it is specified as JAXA-specificrequirement that records ofnonconformance disposition which
was determined at preliminary reviews
shall be reviewed by JAXA
representatives when required.

2.2.6.5 Material Review Board (MRB)(Title)2.2.6.5.1 Membership

JIS Q 9100 paragraph 8.7 “Control of

The Material Review Board (MRB) shall becomprised of at least a representative of
the contractor’s quality assurance

Nonconformity Output” includes
requirement for acceptance ofnonconforming products with
implementation of use-as-is or repair.

department, a representative of the

JIS Q 9100 paragraph 8.7 also

contractor’s engineering department,

requires the design responsibility

which is responsible for design ofdepartment's approval and customer

nonconforming articles, and a JAXA

approval in case of deviation from

representative. Each member may
designate one or more agents. The board
members of the contractor and theiragents shall possess the authority andtechnical expertise adequate to determine
actions. The board members of theconstructed requirement, i.e. thebasics of MRB system are included in
JIS Q 9100 requirement.
Since the MRB system in which JAXA
participates to determine actions is amatter to be clarified, MRB

contractor and their agents shall beapproved by JAXA representatives. When
determining the actions, opinions ofmembership is specified as
JAXA-specific requirement.

associated departments of the contractor
shall be referenced.

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2.2.6.5.2 Responsibility

Although MRB requirements are not

The Material Review Board (MRB) shallperform the following:

specified in JIS Q 9100, MRB, at which
JAXA attends to determine thedisposition of nonconforming articles,(1) Determine the actions of thenonconforming articles or materials
based on the results of adequate

shall be specified. This is the reason
why MRB responsibility is specified as
JAXA-specific requirement.

analysis and investigation. And
confirm that proper actions have been
implemented according to thedecisions made.
(2) Ensure that appropriate and effective
corrective actions are documented on
the nonconformance document.
(3) Submit the application to JAXA fornonconformance actions requiring
JAXA approval according to paragraph2.2.6.6 of this standard and verify
their implementation after JAXA
approval is obtained.
(4) Ensure that MRB decisions arerecorded.

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2.2.6.5.3 Action determination by MRB
The MRB shall select one of the following
for action of nonconforming articles ormaterials submitted to it.

Although MRB requirements are notspecified in JIS Q 9100, MRB, at which
JAXA attends to determine thedisposition of nonconforming articles,
shall be specified. This is the reason

Concurrence of all board members is
required to select any disposition otherthan scrap. The MRB shall consider theeffects of the nonconformance regarding

why disposition determination by MRB
is specified as JAXA-specificrequirement.

the purposes of article usage, check therecord of disposition on previous
nonconformance applied to identical
articles, and consider the opinions ofexperts when determining dispositions.
(1) Rework(2) Repair(3) Scrap(4) Use-As-Is(5) Return to suppliers(6) Recommendation to JAXA: If use-as-isor repair is recommended as adisposition of the nonconforming
articles or materials that affects its
function, performance, safety,
reliability or etc. and it is not
appropriate for the MRB to judge, thecontractor shall submit therecommendation to JAXA according toparagraph 2.2.6.6 of this standard.

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2.2.6.6 Application to JAXAThe contractor shall not use

The contractor shall apply to JAXA for awaiver in accordance with JMR-006,“Configuration Management Standard”,
where applicable to paragraph 2.2.6.5.3(6) of this standard. The application shall
include application details, reasons andthe MRB’s recommendations, and shall beapproved by JAXA through MRB.

dispositions of use-as-is or repair,unless specifically authorized by thecustomer, if the nonconformity results
in a deviation from the contract
requirements according to paragraphparagraph8.7, “Control of
Nonconforming Output” of JIS Q 9100.
And, nonconforming outputs need tothe customer informed, and/or
authorization obtained for acceptanceunder concession.
Since (waiver) application to JAXA is
specified in JMR-006, “Configuration
Management Standard”, theapplication to JAXA is specified as
JAXA-specific requirement.

2.2.6.7 Confirmation on action

It is specified as JAXA-specificimplementation

requirement that the contractor’squality assurance department shall

The contractor’s quality assurance
department shall confirm that the action of
the nonconforming articles or materials
shall be implemented as determined in the
preliminary reviews and the MRB.

confirm the disposition
implementation. The contractor shallmaintain the records of actions taken
to the nonconformities according to
JIS Q 9100.

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2.2.6.8 Corrective actions

The contractor shall take action toConsidering the severity and the affectedarea of the nonconformance, thecontractor shall organizationally notify orreport to associated organizations who
may implement the same corrective

eliminate the causes ofnonconformities of product and quality
management system according toparagraph 10.2, “Nonconformity andCorrective Action” of JIS Q 9100. In
paragraph 8.7.1 “”8.3, “Control ofaction. The contractor shall also makeNonconforming Product” of JIS Q

confirmation of corrective action

9100, it is noted that parties requiring

implementation.

notification of nonconforming output(product).
Corrective actions are specified as
JAXA-specific requirement to conduct
firm information expansion to prevent
recurrence of nonconformance, when
the nonconformance occurs in part orcomponent.

2.2.6.9 Measures to prevent theRequirement for submission of report

recurrence of serious quality problems

concerning the prevention of the

If a serious quality problem occurs, thecontractor shall immediately prepare areport concerning the prevention of therecurrence of serious quality problems,
obtain the signature of the person
responsible for the quality system, andrecurrence of serious quality problems
is JAXA-specific. This is the reason
why measures to prevent therecurrence of serious quality problems
are specified as JAXA-specificrequirements.

submit it to the Safety and Mission
Assurance Department of JAXA, according
to CQM-103003, “Procedure for Preparing
a Report Concerning the Prevention of the
Recurrence of Serious Quality Problems”.

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2.2.6.10 Material Review Board at supplier
The contractor may, with approval of JAXA
representative, delegate the MRB
responsibility for the applicable articles ormaterials to suppliers. In such a case,the contractor shall review and confirm
the MRB results at the supplier’s MRB aspart of the procurement control.

Although the requirement fordelegation of the MRB responsibility tosuppliers is not specified in JIS Q 9100,
JAXA has required the delegation for along time and the delegation has been
implemented. Since the delegation
requirement conforms to supply chain
management in JIS Q 9100, MRB at
supplier is specified as JAXA-specificrequirement.

2.2.7.1 Utilization of JAXA database

Although requirements concerning to

The contractor shall submit the following
nonconformance data for input into theelectronic database system designated by
JAXA. The contractor shall also utilize the
JAXA database for nonconformanceutilization of JAXA database are notspecified in JIS Q 9100, JAXA databaseis important for nonconformance
control (including analysis andhorizontal development). This is thereason why utilization of JAXA

control at facilities.

database is specified as JAXA-specific(1) Major nonconformance at thedevelopment and production phases shallrequirement.

be reported to the Critical Design Review.
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2.2.7.2 Utilization of “QUALITY

Utilization of “QUALITYHIYARI-HATTO” data

HIYARI-HATTO” data is important toWhen a QUALITY HIYARI-HATTO event
occurs, the contractor shall collect,analyze, and use QUALITY HIYARI-HATTO
data to prevent nonconformance. To doso, the contractor may refer to
JERG-0-020, “HANDBOOK FOR METHOD
OF “QUALITY HIYARI-HATTO” DATA

prevent nonconformance. Althoughutilization of “QUALITYHIYARI-HATTO” is considered to be
described in paragraph 10,“Improvement” of JIS Q 9100, theutilization is not specified. This is thereason why utilization of “QUALITYHIYARI-HATTO” is specified as

APPLICATION”.
The contractor shall report regularly or as

JAXA-specific requirement.

necessary concerning QUALITYHIYARI-HATTO events that may seriously
affect the development schedule, costs, orinterface when ordered by JAXA
representative.
If an approach equivalent to thosedescribed in this handbook or a superior
approach is available, it may be used. Inthat case, too, the contractor shall report
to JAXA representative as describedabove.
2.2.8 History management of articles and(Title)document packaging- 61 -

JMR-013A (E)JAXA-specific Requirements

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2.2.8.1 Records of articles

Documented information (quality

The contractor shall prepare and maintainthe records of each article to be deliveredin order to control the history of thearticles. Each record shall identify thepertinent articles and be prepared startingfrom the lowest level of assembly, andrecording the sequence of fabrication,
inspection, and test operations, as well as
storage and transportation, as well as
identify the recorder and his/her post.
The record shall either include thefollowing or reference other documents:(1) As-designed configuration data

records) are required in paragraph 7.5
of JIS Q 9100. Although no detailed
description of the specific quality
record is in JIS Q 9100, it is a matterthat should be clarified as a JAXA
specific requirement. This standard
does not require the submission of allrecords. Documentation Data
package or test report is comprised ofa part of the records of articles and thecontractor shall submit the
documentation data package or test
report as required by contract.

Baseline configuration, approved changes,
and deviations(2) As-built configuration data
Parts list, drawings, specifications,changes, deviations, waivers, andidentification data
(3) Fabrication history
Assembly and disassembly instructions
and histories of coordination, repair,rework, or exchange(4) Inspections and test records
Specifications, procedures, results, andvariables data
(5) Nonconformance records
Nonconformance descriptions and actions(6) Cumulative operating time or cycles
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2.2.8.2 Documentation Data package

The contractor shall ensure that all

When submission of the documentation
data package with shipment is specified in
the contract, the contractor shall attach
the data including component list,

documents required to accompany the
product are present at delivery
according to paragraph 8.6 “Release of
products and services” of JIS Q 9100.
Since the submission ofequipment log, or nonconformance

documentation data package ishistorical log, as well as necessary

required by JAXA in some cases,

documents for identification,
maintenance, corrosion prevention andhandling of the articles to be shipped.
The documentation data package shalldocumentation data package is
specified as JAXA-specificrequirement.

include the historical logs of the items
whose records are particularly effective for
quality assurance, in addition to those of
the items identified as reliability control
items according to JMR-004, “Reliability
Program Standard”. The contractor shallcoordinate with JAXA representative
beforehand and determine the items toinclude the historical logs in the
documentation data package. The
packages or containers for storing or
shipping the end-items shall display thelocations of the documentation data
package as necessary. The
documentation data package attached to
the JAXA-furnished articles and JAXA
properties shall be maintained to theextent necessary.

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2.2.9 Retention of quality records

Check of quality records is importantfor investigation determining the

The contractor shall identify quality

cause of nonconformance inrecords to be retained and define theretention periods of the quality records
conferencing with JAXA, and shall retain
the quality records for investigation
determining the cause of nonconformancein operation phase after delivery. Quality
records to be retained shall include

launch-preparation, launch, andmission operation phase after delivery.
This is the reason why it is specified as
JAXA-specific requirement that thecontractor shall identify quality
records to be retained and define thestorage periods of the quality records

electronically managed records andsupplier’s quality records as necessary.

considering analysis on
nonconformance after delivery. The
contractor shall identify quality
records to be retained considering
importance of the records. It is
assumed that the contractor
coordinates with JAXA and obtains
JAXA’s approval about the quality
records to be retained and specifies
the records in planning documents, forexample.
The contractor shall establish adocumented procedure to define thecontrols needed for the retention ofrecords according to paragraph 7.5.3“Control of documented information”.

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