April 2024

Isetan Mitsukoshi Group Outline of Results of Supplier Survey of FY2023
The Isetan Mitsukoshi Group aims to contribute to solving social issues through its activities based on its corporate philosophy. As part of these efforts, the Group ispromoting initiatives to realize a sustainable supply chain that takes human rights and environmental issues into account.
In June 2023, we established our "Code of Conduct for Suppliers," which outlines items that we expect our suppliers and procurement partners to understand andpractice in accordance with our Group policies.
We recently conducted a survey to promote understanding of the "Code of Conduct for Suppliers" and to confirm the status of compliance by each of our suppliers.

■ Summary of Survey
・Promoting understanding of the Isetan Mitsukoshi Group's stance on responsible procurement activities
・Confirmation of the status of compliance, human rights, and environmental initiatives in the procurement activities of each supplierSuppliers having continued transactions with Isetan Mitsukoshi Holdings Ltd., Isetan Mitsukoshi Ltd. and 27 affiliated companies
Target Suppliers(including overseas subsidiaries)Implementation Period November 2023 - February 2024
Implementation Method Online responses
・Status of compliance activities with each item of the Group’s Code of Conduct for Suppliers・Status of activities for human rights issues
Survey Items
・Status of activities for environmental issues
・Recognition of risks related to human rights and the environment
・Requests from suppliers
Objectives ofImplementation■ Results of Survey
We have sent the "Code of Conduct for Suppliers" to more than 10,000 suppliers of our Group companies, asking for their understanding of our stance toward
establishing a sustainable supply chain
At the same time, we asked for responses to the survey in question and received responses from approximately 2,700 suppliers.
(1) About the Group "Code of Conduct for Suppliers"
Question: Were you familiar with the Isetan Mitsukoshi Group’s Code of Conduct for Suppliers?
〈Recognition of our policies〉

38.7%

Knew about it

61.3%

First heard about it through this survey

38.7% of respondents “knew” about our "Code of Conduct for Suppliers."
We will continue to communicate with suppliers and ask for their understanding and cooperation regarding the "Code of Conduct for Suppliers."(2) Compliance status of each supplier
Question: Please indicate the status of your company's internal rules for each of the following areas.
0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

〈Quality control〉

76.4%

20.4%

3.2%

〈Information governance〉

75.2%

22.7%

2.1%

〈Elimination of antisocial forces〉

70.7%〈Violation of laws and regulations〉

23.4%

62.7%

〈Respect for human rights〉

32.4%

54.9%

〈Consideration for the environment〉

37.7%

46.0%

Rules and guidelines in place

under consideration

45.0%

5.9%
4.9%
7.4%
9.0%

not in place or not planned

Regarding the establishment of internal rules and guidelines for compliance,76.4% and 75.2% of suppliers have established rules and guidelines for "qualitycontrol" and "information management," respectively, thus reaching a high level for these areas. However, there are many suppliers who have not establishedthe same for "respect for human rights" and "environmental considerations," amounting to 54.9% and 46.0% respectively.

(3) Recognition of business risks for suppliers
Question: Among the following social issues related to human rights and the environment, please select the items that you recogn ize as
having a high risk of occurrence (either in-house or within the supply chain including your suppliers).
700600500
400300200100
0〈Perception of risk within the company 〉〈Perception of risk within at suppliers〉

With regard to human rights, many of our clients identified "occupational health and safety," "harassment," and "wages and wo rking hours" as risks, and withregard to the environment, "increased use and disposal of resources" was identified as a risk.
We will continue to work with suppliers to reduce the risks associated with the department store business.

■ Utilization of Results● To be considered in engagement with suppliers
We will reaffirm awareness of human rights and environmental issues in the Group's supply chain and implement initiatives to resolve them,including awareness-raising and support for the suppliers in question.
In addition, when an individual supplier faces any challenge in addressing social issues, we will explore the factors through dialogue and collaborate
with the company concerned to resolve the issue.
● Identification of supply chain risks to be addressed by the GroupWe will identify key risks for the Group by comprehensively analyzing the "risks recognized by our suppliers" identified through this survey and theirimportance to the Group's business.

The Isetan Mitsukoshi Group will continue its efforts to build a sustainable supply chain in cooperation with its suppliers.
For inquiries regarding this matter, please contact the following:

Sustainability Promotion Division, General Affairs Department, Isetan Mitsukoshi Holdings Ltd. csr@imhds.co.jp