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TERMS AND CONDITIONS!"#$TERMS AND CONDITIONS%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%& 1 '( )*+,

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05

TERMS AND CONDITIONS FOR ACCOMMODATION CONTRACT%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Article 1 Scope of Application
3.! Contracts for Accommodation and related agreements to be entered into between this Hotel and the Guest to
be accommodated shall be subject to these Terms and Conditions, and any particulars not provided for hereinshall be governed by laws and regulation and/or generally accepted practices.
4.! In the case when the Hotel has entered into a special contract with the Guest insofar as such special contract
does not violate laws and regulations and generally accepted practices, notwithstanding the preceding
Paragraph, the special contract shall take precedence over the provisions of those Terms and Conditions.
Article 2 Application for Accommodation Contract
3.! A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the
Hotel of the following particulars:(1) Name and the number of the Guest(s)(2) Date of accommodation and estimated time of arrival.
(3) Accommodation charges. (In principle, based on the Basic Accommodation Charges listed in the
Attached Table No. 1)(4) Other particulars deemed necessary by the Hotel.
4.! In the case when the Guest requests, during his/her stay, an extension of the accommodation beyond thedate(s) in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new
Accommodation Contract at the time such request is made.
Article 3 Conclusion of Accommodation Contracts, etc.
4.! A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted theapplication as stipulated in the preceding Article. However, the same shall not apply when it has been provedthat the Hotel has not accepted the application.
5.! The deposit shall be first used for the Total Accommodation Charges to be paid by the Guest, secondly for thecancellation charges under Article 6 and thirdly for the reparations under Article 18 as applicable, and theremainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as stated in
Article 12.
6.! If the Guest fails to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the
Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus
informed by the Hotel when the period of Payment of the deposit is specified.
Article 4 Special Contracts Requiring No Accommodation Deposit
3.! Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special

06contract requiring no accommodation deposit after the Contract has been concluded as stipulated in the same
Paragraph.
4.! In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of thepreceding Article and/or has not specified the date of the payment of the deposit at the time the application for
an Accommodation Contract has been accepted, it shall be treated as though the Hotel has accepted a special
contract prescribed in the preceding Paragraph.
Article 5 Refusal of Accommodation Contracts
2.! The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:(1) When the application for accommodation does not conform with the provisions of these Terms andConditions.
(2) When the Hotel is fully booked and no room is available.
(3) When the Guest seeking accommodation is deemed liable to conduct himself/herself in a manner that will
violate laws or act against the public order or good morals in regard to his/her accommodation.
(4) When the Guest seeking accommodation is part of an organized crime group, a member of an organizedcrime group, part of or related to a company or an organization associated with an organized crime group,or part of any other antisocial group (hereinafter referred to as the “Antisocial Force such as a Gang”).
(5) When the Guest seeking accommodation is part of a corporate body or any other organization whosebusiness activities are controlled by an organized crime group or a member of an organized crime group.
(6) When the Guest seeking accommodation is part of a corporate body whose officers include a person thatis a member of or has a connection with an organized crime group.
(7) When the behavior of the Guest seeking accommodation has caused significant annoyance to otherguests.
(8) When the Guest seeking accommodation has made a violent demand on this Hotel or its employee(s), or
has made an unreasonably excessive demand.
(9) When the Hotel is requested to assume an unreasonable burden with respect to the Guest's
accommodation.
(10) When the Hotel is unable to provide accommodation due to natural calamities, dysfunction of the
facilities and/or other unavoidable causes.
(11) When the provisions of Article 5 of the Okinawa Prefecture Hotel Business Law Enforcement Ordinanceare applicable.
(12) When the Guest seeking accommodation can be clearly identified as carrying an infectious disease.
Article 6 Right to Cancel Accommodation Contracts by the Guest
4.! The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
5.! If the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest
is liable (except in the case when the Hotel has requested payment of the deposit during the specified period asprescribed in Paragraph 2 of Article 3 and the Guest has cancelled before the payment), the Guest shall pay

07

cancellation charges as listed in the Attached Table No. 2. However, in the case when a special contract asprescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is
informed of the obligation of payment of cancellation charges in case of cancellation by the Guest.
6.! If the Guest does not appear by 8:00 p.m. of the accommodation date without advance notice (2 hours after the
expected time of arrival if the Hotel is notified thereof), the Hotel may regard the Accommodation Contract ashaving been canceled by the Guest.
Article 7 Right to Cancel Accommodation Contracts by the Hotel
3.! The Hotel may cancel the Accommodation Contract under any of following cases:(1) When the Guest is requested to notify particulars as stipulated in Paragraph 1 of Article 2, but fails to do
so by the date specified.
(2) When the Guest did not pay the deposit in due time as stipulated in Paragraph 2 of Article 3.
(3) When the items (3) to (12) of Article 5 are applicable.
(4) When the Guest dose not observe prohibited actions such as smoking in bed, mischief to the fire-fighting
facilities and other prohibitions of the Use Regulation stipulated by the Hotel.
4.! If the Hotel has canceled the Accommodation Contract in accordance with the provisions of the preceding
Paragraph, the Hotel shall not charge the Guest for any of the services during the contractual period which
he/she has not received.
Article 8 Registration
3.! The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation.
(Personal information is only used for the business of the Hotel and will not be used for any other purpose.)(1) Name, age, sex, address and occupation of the Guest(s).
(2) For non-Japanese Guest, nationality, passport number, port and date of entry to Japan and theprevious/next place of stay, if any.
(3) All foreign nationals who do not possess an address in Japan, a copy of the passport, in addition to theprovision set forth in the preceding item.
(4) Date and estimated time of departure.
(5) Other particulars deemed necessary by the Hotel.
4.! In the case when the Guest intends to pay his/her Accommodation Changes prescribed in Article 12 by anymeans other than Japanese currency, such as traveler’s checks, coupons or credit cards, these credentials shallbe shown in advance at the time of the registration prescribed in the preceding Paragraph.
Article 9 Occupancy Hours of Guest Rooms
3.! The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. on the day of arrival to
11:00 a.m. the next day. However, in the case when the Guest is accommodated continuously, the Guest may
occupy it all day long, except for the days of arrival and departure.
4.! Notwithstanding the provisions prescribed in the preceding Paragraph, the Hotel may permit the Guest to08

occupy the guest room beyond the time prescribed in the same Paragraph, In this case, extra charges statedbelow shall apply. However, please note that after-hours use of guest rooms may not be permitted.
(1) Extension to 13:00: 20% of the room charge.
(2) Extension to 15:00: 50% of the room charge.
(3) Extension after 15:00: 100% of the room charge.
Article 10

Observance of Use Regulations

2.! The Guest shall observe the Use Regulations, which are established by the Hotel and posted within thepremises of the Hotel, and the “USE REGULATIONS” stipulated in the “TERMS AND CONDITIONS FOR
ACCOMMODATION CONTRACT”.
Article 11

Facility Information

3.! The details of main facilities of the Hotel are indicated by the information board, brochures, front desk, and soon of the Hotel.
4.! The details of main facilities are subject to change without notice due to unavoidable circumstances of theHotel.
Article 12

Payment of Accommodation Charges

5.! The breakdown of the Accommodation Charges, etc. that the Guest shall pay is as listed in the Attached Table
No. 1.
6.! Accommodation Charges, etc. as stated in the preceding Paragraph shall be paid with Japanese currency or bycoupons or credit cards recognized by the Hotel at the front desk at the time of the registration of the Guest or
upon request by the Hotel.
7.! Accommodation charges shall be paid even if the Guest voluntarily does not utilize the accommodation
facilities provided for him/her by the Hotel.
8.! In the event that the Accommodation Charges, dining charges, etc., which the Guest must pay, comes to a totalof more than 50,000 yen, the notice thereof shall be made to the Guest and the Guest shall pay the charges
after receiving such notice.
Article 13

Liabilities of the Hotel

4.! The Hotel shall compensate the Guest for damage if the Hotel has caused such damage to the Guest in thefulfillment or the non-fulfillment of the Accommodation Contract and/or related agreements. However, thesame shall not apply in cases where such damage has been caused due to reasons for which the Hotel is notliable.
5.! The liability of the Hotel in relation to accommodation begins at the time a guest registers at the front desk of
the Hotel and ends at the time a guest vacates their room in order to check out of the Hotel.
6.! The Hotel has received the “Fire Prevention Standard Inspection Certificate” issued by the fire station.
Furthermore, the Hotel is covered by Hotel Liability Insurance in order to deal with unexpected fire and/or09

other disasters.
Article 14

Procedure When Unable to Provide Contracted Rooms

3.! The Hotel shall, When unable to provide contracted rooms, arrange accommodation of the same standard
elsewhere for the Guest insofar as practicable with the consent of the Guest.
4.! When arrangement of other accommodation cannot be made, notwithstanding the provisions of the preceding
Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and thecompensation fee shall be applied to the reparations. However, when the Hotel cannot provide accommodation
due to causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.
Article 15

Handling of Deposited Articles

5.! The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to thegoods, cash or valuables deposited at the Front Desk by the Guest, except in the case when this has occurred
due to causes of force majeure. However, with respect to cash and valuables, the Hotel will makecompensation only if the Guest has made a declaration to the Hotel as to type and value. When the Guest has
not made such a declaration, the liability of the Hotel shall be limited to 50,000 yen.
6.! The Hotel shall not have any responsibility for the goods, cash or valuables which are brought into thepremises of the Hotel by the Guest but are not deposited at the front desk. However, in the event of loss ordamage caused by the intentional or negligent act of the Hotel, the Hotel shall compensate the Guest for suchloss or damage.
7.! The Hotel shall not have any responsibility for the goods, cash or valuables which are brought into thepremises of the Hotel by the Guest but are not stored in the safety box provided in the guest room.
8.! The Hotel cannot accept works of art or antiques for deposit.
Article 16

Custody of Baggage and/or Belongings of Guest

4.! When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to keep
it only in the case when such a request has been accepted by the Hotel. The baggage shall be handed over tothe Guest at the front desk at the time of his/her check-in.
5.! When the baggage or belongings of the Guest are found left behind after his/her checkout and the ownershipof the article is identified, the Hotel shall inform the owner of the article left and ask for further instructions.
However, food and beverages shall be disposed of the next day.
6.! The Hotel's liability in regards to the custody of the Guest's baggage and belongings in the case of thepreceding two paragraphs shall be in accordance with the provisions of Paragraph 1 of the Preceding Article inthe case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.
Article 17

Liability in Regard to Parking

2.! The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utilizes the parking lot(including contract parking lot) within the premises of the Hotel, as it shall be regarded that the Hotel simply

10offers the space for parking, whether the key of the vehicle has been deposited at the Hotel or not. However,the Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of theHotel in regard to the management of the parking lot.
Article 18

Liability of the Guest

4.! The Guest shall compensate the Hotel for the damage caused through intention or negligence on the part of the
Guest.
5.! If the Guest loses the room key, he/she shall be required to pay 10,000 yen in restitution.
6.! If the Guest damages the equipment and furnishing in the room, he/she shall be required to pay substantial
amount of compensation.
Attached Table No.Å The breakdown of the Accommodation charges, etc.
[Relating to Paragraph 1 (3) of Article 2 and Paragraph 1 of Article 12]
Breakdown(1) Basic accommodation charge (Room charge or room
Accommodation Charges

charge including breakfast)(2) Service charge ((1)!10%)(3) Food and drink charges or additional food and drink

Total Amount to be(Charges other than breakfast charge)

Extra Charges

Paid by the Guest(4) Service charge ((3)!10%)(5) Consumption tax
Taxes

Attached Table No. 2 Cancellation charge for Hotels[Relating to Paragraph 2 of Article 6]

1 to 14No

Previous

2 days

5 days6 days8 days15 daysshow

day

beforebeforebeforebeforebefore3 days7 days14 days

30 daysbeforebeforebeforebefore

100%

50%

30%

-

-

-

-

100%

50%

30%

30%

-

-

-

100%

80%

50%

30%

20%

10%

-

100%

80%

50%

30%

30%

15%

10%

persons
15 to 30
persons
31 to 100
persons
101 persons
or more11

Note 1. The percentages stated represent the ratio of the cancellation charge to the Basic Accommodation
Charge.
2. When the number of days contracted is shortened, the cancellation charge for the first day of thecancelled period shall be paid by the Guest regardless of the number of days shortened.
3. When part of a group booking (for 15 persons or more) is canceled, the cancellation charge shall not becharged for the number of persons in the booking equivalent to 10% (with fractions rounded up) of thetotal number of persons if cancellation is made 10 days prior to occupancy (when accepted less than 10days prior to the occupancy, as of the date).
4. Separate regulations apply to a group of guests such as school trips.
Date of Revision: The 1st day of November, 202112