LICENSE
ADMINISTRATIONON MYCONFIGURA
A step-by-step user guide for License Administrators
January 2019

The License Administrator Role
Anyone who buys more than one license for an Extension on the Marketplace automatically becomes aLicense Administrator. It is common for a dealership to have one or more License Administrators
managing all the licenses at the dealership. The License Administrator can pre-order multiple licenses anddistribute them to specific users. The License Administrator also has the responsibility of giving or
recalling licenses from users.
License administrators have access to a License option on MyConfigura:1License Group, License Administrator, and Billable Administrator
As mentioned above, anyone who buys more than one license for an Extension in the Marketplace
automatically becomes a License Administrator for those licenses and will have access to the License
Administration page on MyConfigura.
Multiple persons can be added as administrators for the licenses, in which case a license group isformed. Individual License Administrators as well as license groups receives a discount based on how
many licenses are purchased. This is explained further in the Discount Structure for CET Designer andExtension Licenses paragraph below.
To manage License Administrators for your license group, click on the Edit drop-down in the upper-rightcorner of the Licenses page. You can add as many administrators as you want.

All administrators in a group can administer the group’s licenses and order new licenses. The group’s
billing address as shown on MyConfigura is used regardless of which administrator places the order. Alladministrators can view and pay the group’s invoices.
For accounting purposes, one person in the group is the billable administrator. This person can accessthe same functions on MyConfigura as regular administrators, but will receive an email as soon as newlicenses are purchased and therefore has a better overview of the group’s activities. On MyConfigura,
there is an invoice icon indicating who is billable administrator:

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License Administration → Licenses View
Selecting the Licenses option brings up this view:

Give a License to a User
1. Click the blue Give licenses button on the right to expand the section.
2. Select Extension and enter one or more user email addresses to give licenses to. Multiple email
addresses are separated by comma, semicolon, enter, or space.
3. Click the blue Give licenses button at the bottom to confirm.

When you have given a license to a user, they will receive an email with information about this. If they area new user without a MyConfigura profile, they will be prompted to create a MyConfigura account anddownload CET Designer.

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Active Licenses
Active licenses refer to licenses that are in use. Here, you can keep track of each license, but also givenew licenses, recall licenses or export data to an Excel spreadsheet. The basic functionality in this sectionis split up and presented below.

You can select any row in the Name column simply by clicking it:

Each row has an Edit button on the right side for individual editing:

You can also click to select multiple rows, or use the Select all checkbox. A black bar will then appear at
the bottom of the window where you can edit all selected rows at once:4

Clicking an icon in the Licenses column filters out users with a license for that Extension:

Clicking an Extension icon again filters the information within your selection. There is a Reset option forresetting everything back to showing all users:

Clicking the Export to Excel button exports all users and user information to an Excel spreadsheet:5

License Administration → Invoices View
If there are unpaid invoices, there is a notification on your MyConfigura Dashboard:

There is also a notification in your License Administration overview:To pay an invoice, click the invoice number in the overview to open it as a PDF file and then follow the linkfor paying by credit card. Note that the limit for credit card payments is USD 7800.

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License Expiration and Renewal
Overall, licenses default to a 12-month period and renewing them is straight forward. 30 days prior to theexpiration date all License Administrators in the license group will receive a notice that the licenses areabout to expire. The email contains two different renewal options:•Renew all licenses: if you are satisfied with your current licenses, click the Renew all licenses
link in the email to review and pay the premade invoice for next year’s subscriptions. Yourlicenses are then automatically renewed.

•Renew some licenses: if you only want to subscribe to some licenses, click the Renew specificlicenses link in the email which will take you to the Marketplace where you follow the renewal
process step-by-step. Note that once this partial renewal is finalized, a new invoice is generated
and emailed to you and the premade invoice is cancelled.

•Customized purchase of licenses: if you want to renew all (or some) licenses AND add newlicenses, you should disregard the invoice and simply go to Marketplace and purchase the entire
number of licenses desired and then allocate as needed.

Please note that:•Should an invoice become overdue, you will receive email notifications from Configura when that
happens, as well as 7 days past due date.

•If specific licenses are renewed at a later date, the invoice due date remains the same.

•Monthly licenses may also be offered in the purchase process in the Marketplace, but they do not
qualify for the discount levels explained below.

•

CET Support can edit initial licenses to expire on a certain date, i.e. to coincide with your fiscal
year-end.

•If the licenses are not renewed and the invoice discarded, the licenses are cancelled 14 days after
the invoice due date.

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Discount Structure for CET Designer and Extension Licenses
Individual License Administrators as well as license groups (sometimes called discount groups) receives avolume discount based on how many licenses are purchased. For license groups, it is based on how
many licenses are purchased collectively in the group.
Volume discounts are offered, on both CET Designer and Extension licenses, at these levels:

All discounts are granted on a per Extension basis. This means that you must buy 10 licenses for thesame Extension to reach the 10% discount level, and not 10 mixed licenses for different Extensions,
unless an Extension owner has created a custom discount tier or is not participating in the volume
discount structure.
When your number of subscriptions increase during the subscription period and a new discount level isreached, the additional subscriptions will be calculated and prorated per the new discount percentage.
Subscriptions already invoiced are not recalculated or refunded per the new discount percentage.
Dealerships may therefore benefit from buying one or a few extra licenses at an initial stage.
Example:At the end of the year, a dealership has 9 employees but is hiring another designer in March. It is thenmore beneficial to purchase 10 licenses right away to get the 10% discount. Otherwise, the dealershipwould only get 5% off the 9 licenses purchased now, and 10% off the 10th license that they buy in March.
Please note that:•Discounts are never retroactive.

•Discounts do not apply to monthly subscriptions.

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License Administration FAQ•

Q: What’s the difference between License Administrator and billable administrator?
A: Having a billable administrator is mostly just for accounting purposes. He or she is the person
who will receive all emails regarding license purchases and yearly renewal, and therefore has agood overview of the license group’s activities.

•Q: What payment options do you offer?
A: Invoices lower than USD 7800 can be paid by credit card, while amounts exceeding this limit
are paid by check or wire transfer.

•

Q: I want my licenses to end at a certain date instead of being annual. What should I do?
A: The first time you buy a license, you can contact CET Support to set a specific expiration date.
The next time you buy a license, its expiration date will match your existing licenses.

•

Q: I had an employee leave the company, but I do not have a replacement yet. What should
I do with the license?
A: You should recall the license on MyConfigura. It will then be kept in your unallocated licenses
waiting until you are ready to assign it to a new user.

•

Q: I have a user whose status is “Awaiting user registration”. What does this mean?
A: This user has not proceeded with registering on MyConfigura and downloading CET Designer.
You can re-send the registration email from the Edit drop-down next to the user’s name.

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Q: We are multiple License Administrators at my dealership. How does this affect ourvolume discounts?
A: As long as all License Administrators are in the same license group, you will reach the discountlevels based on your collective purchases within the license group. To check the License
Administrators for your group, go to your Licenses view:•

Q: I am very close to the next discount level and plan to hire in a few months. What should I
do?
A: License discounts are not retroactive and are only applied once you reach the required volume.
Therefore, you may want to purchase that or those extra licenses in advance, if it results inreaching a higher discount level.

•Q: I was out of the office and now I have a past-due invoice. Are my users locked out?
A: Licenses are cancelled and users locked out when an invoice is 14 days past the original due
date. When the invoice is paid, the licenses are unlocked are ready for use again. To avoid
inconvenience, please contact CET Support to advise payment is in process.

•

Q: My user has already downloaded a free trial of CET Designer. Can I still become their
License Administrator?
A: Yes. When you enter their email address in the Give license field, the email address isrecognized as an existing user on MyConfigura and you will become their License Administrator.

•Q: My user has a name change due to marriage. How do I update this?
A: The user themselves updates this information on the My Account page on MyConfigura.

•Q: Can a user use their personal email addresses such as Gmail or Hotmail when setting up
their MyConfigura account?
A: This is not recommended as most Extension owners allow approval based on email domain. If
you use your personal email address, there may be issues accessing those Extensions.

For additional assistance with License Administration, please contact CET Support atwww.configura.com/support or cetsupport@configura.com

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