OFFICIAL
SPECTATOR GUIDE© Paul Gilham/Getty Images

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Accessible version

© 2021 - Comité International Olympique (CIO) - HUET John

EXPERIENCE THE
EXCEPTIONAL!
WELCOMETO THE PARIS 2024
OLYMPIC GAMES!
It’s almost time to share the emotion of the Games first-handfrom the stands, alongside your friends and family: a once-ina-lifetime experience.
Get ready for exhilarating performances from the world’s
greatest athletes and discover exceptional competition
venues at the heart of France’s cultural and sporting heritage.
This guide contains all the important information you
need to get the most out of your Paris 2024 Olympic
experience. And to make it even more memorable, we’ve
added some handy tips.
On your marks, get set… go!

INSIDE YOUR GUIDE…
Equestrian - Jumping: key information
Retrieve your tickets
Getting to the competition venue
Services available on site
Spectator checklist
The information contained within this guide (hereinafter the “Guide”) is provided for educational or information purposes only. It should
under no circumstances be considered as contractually binding between Paris 2024 and users of the Guide. Paris 2024 is thereby free toamend and/or update any elements, information, maps and times contained in this guide without prior notice. Paris 2024 may notify allusers of these changes where necessary and insofar as possible.

EQUESTRIAN - JUMPING:
KEY INFORMATIONTHE EVENT IN A NUTSHELL
In jumping, riders and horses are timed asthey jump over obstacles, with time penalties
imposed for each obstacle toppled. Agility,
technique and harmony between horse andrider are essential. The event is competed inindividual and team competitions.

athlete/horse
combinations

Keep silent while the rider completes the course
so as not to frighten their horse.
In the free circulation areas of the site, I respect
the spaces reserved for people with disabilities.
I am respectful of the venue and the environment.
I use the designated paths and throw any litter inthe waste containers provided.

PARIS 2024: KEY FIGURES
75

SPECTATORCODE OF CONDUCTI behave in a civil and exemplary manner.
Violence, racist, discriminatory, sexist, antiLGBT+, and offensive remarks or behaviour haveno place at the Games.

2gold medals
awardedSESSION SCHEDULE
Find the full schedule and results
From Thursday 1

Augustto Tuesday 6 Auguststth

4 sessions
2 with medals

on the Official Application Paris 2024!
Download the app

Session available with audio description on the Paris 2024 Official Application. Bring your earphones!

Coach SportRULES, FUN FACTS, QUIZ… BECOME UNBEATABLE AT EQUESTRIAN - JUMPING
AND OTHER OLYMPIC AND PARALYMPIC DISCIPLINES THANKS TO THE “COACH SPORT”

L’ÉTOILE ROYALECHÂTEAU DE VERSAILLES
Spectators:

15 500Inauguration:

1682

The venue, along with its magnificent
gardens, became a national
museum in 1883 and the first Frenchsite to be inscribed on the UNESCOWorld Heritage List in 1979.

Also available on the Paris 2024
Official Application

A BIT OF HISTORY
Equestrian sports first featured at the Olympic Gamesin 1900 in Paris and were added to the Olympic
programme at Stockholm in 1912. Women were able
to take part in the dressage event as of Helsinki 1952.
In 1964, they were able to take part in all
equestrian events, making it the only entirely
mixed-gender sport at the Olympic Games.

Get kitted out
at the Paris 2024 official e-store!
Go

RETRIEVEYOUR TICKETSPARIS 2024 TICKETS
ONLY ONE APP TO:
RETRIEVE

TRANSFER THEM

YOUR TICKETSTO YOUR RECIPIENTSSELL THEM

ON THE OFFICIALRESALE PLATFORM

TICKETING FOR THIS EVENT IS 100% DIGITAL.

It is not possible to print your ticket to access the competition venue.

THE 4 STEPS TO ACCESS YOUR TICKETAND GET TO THE COMPETITION VENUE

1

2

3

4

Download the“Paris 2024 Tickets” appon your smartphone.

Log in using yourParis 2024 details
used to purchase yourtickets.

Click on oneof your sessions
to discover the different
tickets.

Open your tickets
by clicking on oneof them. A secure QR
code will be displayed
as you approach theevent and will beavailable offline.

POCKET-SIZED TICKET FAQ
What should I do if my internet connection is notavailable when my ticket is being checked?
A secure QR code will be displayed on your ticket in theapplication, as the event approaches, to enable you toaccess the competition site. Activation of this QR code is
automatic and does not require an internet connection. It
is essential to log in beforehand with your Paris 2024 login
details.

Ticketing Help Centre

What should I do if my phone batteryruns out during a ticket check?
It is your responsibility to ensure that your smartphone
has sufficient battery power to present your digitalticket on the “Paris 2024 Tickets” application at thecompetition site access control. We invite you toprepare your visit carefully and to take the necessary
precautions.

Hospitality customers:
download the “Paris 2024 Hospitality” mobile application
developed by the official provider On Location.

TRANSFER
AND RESELL TICKETSDID YOU BUY TICKETS FOR FRIENDS AND FAMILY?
TRANSFER THEM NOW SO THAT THEY CAN ACCESSTHE COMPETITION VENUE

1

2

3

4

Select oneof your sessions
on the homepage.

Select the desired
ticket and clickon “Transfer”.
Then, follow thevarious steps.

Your recipient needs
to download theapplication, log in andclick on the link received.
They will then be able
to add the ticket to theapplication.

Their ticket has
been added to theapplication! If they canno longer attend thesession, they can returnit to you at any time via
the app.

CAN’T MAKE IT TO YOUR SESSION?
RESELL YOUR TICKET SECURELY

1

2

3

4

Click on “Resell”
under the ticket
concerned or on the“My ticket list” pageon the “Paris 2024
Tickets” app.

Select the ticket you
wish to resell fromthe list that appears.
You can also resell
several tickets.

Double check thatyou have selected thecorrect ticket(s). Clickon “Continue” at thebottom of the page.

Your ticket is for sale!
If it is sold, you will be
notified. If not, you
can withdraw it at any
time directly from theofficial resale platform.

If your ticket has been transferred to you by a specific entity or if it is part of hospitality offer,
the resale is not possible.

See the full guide to the “Paris 2024 Tickets” AppYour Guide

GETTING TO
THE COMPETITION VENUEAS THE “ÉTOILE ROYALE - CHÂTEAU DE VERSAILLES” VENUE IS NOT ACCESSIBLE TO MOTORISED VEHICLES,PARIS 2024 RECOMMENDS THAT SPECTATORS USE:
Public transport

Active mobility modes

Spectator entrance/exit

Cycle path
Bus Paris 2024A

12

Spectator entrance/exitSpectator entrance/exit
PSH* et PFR*
“In-Venue Hospitality”
entrance
Drop-off zone for people
with disabilities
Accessible shuttle
drop-off zone for people
with disabilities
Taxi drop-off zone forpeople with disabilities

Wheelchair parking

Bike park facility
Paris 2024 bus drop-off
zoneClub 2024 - Versailles

Wheelchair parking

BD

.S

E

Versailles Rive Droite

Bike park facility
Paris 2024 bus drop-off
zoneClub 2024 - Versailles
Entrance 4

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BR

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Wheelchair parking

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Pedestrian pathway

Spectator entrance/exit
PSH* et PFR*
“In-Venue Hospitality”
entrance
Drop-off zone for people
with disabilities
Accessible shuttle
drop-off zone for people
with disabilities
Taxi drop-off zone forpeople with disabilities

Accessible shuttle
drop-off zone for people
with disabilities
Taxi drop-off zone forpeoplewith
Entrance
3 disabilities

D7

Competition venue

Park-and-ride facilities

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© Open Stret Map 2023/Paris 2024

Paris 2024 bus drop-off
zoneClub 2024 - Versailles
Versailles Chantiers
4 min
N 12

250 m

PUBLIC TRANSPORTVERSAILLESRIVE DROITEVERSAILLESCHANTIERS(From Paris toward Saint-Quentin-enYvelines or Versailles Chantiers )(From Paris toward
Versailles)(From Paris toward
Versailles Chantiers)(From Paris toward Versailles orRambouillet/Dreux/Mantes-la-Jolie)

VERSAILLESCHÂTEAU
RIVE GAUCHE(From Paris toward
Versailles Château Rive
Gauche)PUBLICTRANSPORTPARIS 2024
Download the app
dedicated to transport
to plan your journey and get
real-time information ontransport conditions.

Then a free shuttle bus reserved for spectators to reach the venue

OUR ADVICE
We recommend arriving at the venue 1 hour 30 before the start of thesession, and taking the free Paris 2024 buses reserved for spectators.
Please note that the distance on foot between the Paris 2024 bus drop-off
and the stands is around 20 minutes. For more energetic visitors, thevenue can also be accessed via the Entrance 4 (North-East), around an
hour’s walk from the stations indicated on the map above. As the venue is
outdoors, we recommend dressing suitably for the weather.

Buy your transport
ticket(s) in advanceto avoid queuing at thestation.
Find out moreN

ACTIVE MOBILITY
MODES
One free bicycle parking zone, openfrom 1h30 before the start of the session
to 1h30 after the end, is available tospectators on the day of the event:Allée de Fontenay - 78 000 Versailles

Bicycles helmets, electric batteries and otherequipment are prohibited within the competition
venue and must be left at the parking zone. Paris 2024
may not be held liable for any theft or damage.

ACCESSIBILITYTRAVEL OPTIONSSHUTTLE BUSES FOR WHEELCHAIR SPECTATORSA dedicated transport service for spectators with aaccessible or wheelchair ticket and their accompanying
person will be provided to reach each of the competition
venues for the Paris 2024 Games from several stations in
Paris. This service is only accessible with early booking,possible up to 48 hours before the start of your session.
Spectators with disabilities are advised to use thisservice in light of the expected high number oftravellers on public transport networks.
Find out more

MOTOR VEHICLE

PARK-AND-RIDE
FACILITIESMotorised vehicles (cars, motorbikes,etc.) are not authorised to park within
the vicinity of the competition venue but
park and ride facilities are available.
Book your car park close to public transport
links to the competition venues.

A drop-off zone for spectators with disabilities andparking spaces for wheelchair users are available at theintersection of Allée de la Ceinture and Allée de Gally(78 000 Versailles). Find all access arrangements on theaccessibility page of the Paris 2024 official website.
Find out more

PUBLIC TRANSPORT
Paris 2024 buses between stations and competition
venues are accessible to spectators in wheelchairs
and their accompanying persons.
Find the recommended public transport lines andstations for access to each competition venue forpeople with reduced mobility on the Paris 2024
official website

Booking

Public transport accessibility

From the accessible shuttle drop-off zone and from thewheelchair parking, spectators with disabilities will beaccompanied to the venue entrance.

ON-SITE ARRIVAL
Find out more

People with disabilities or with specific needs will begreeted on site by Paris 2024 volunteers. This service
notably includes priority access to the venue, mobility
assistance, induction loops and a wheelchair loan service,
as well as a dog spending area. Full details of this service
can be found at the Information Desk which can be locatedusing the interactive map available on the following page.

The information shown on the maps and all accessibility information are provided for general guidance purposes
only and may be unilaterally amended by Paris 2024 and/or modified between the date of publication of this Guide
and the day of the session. Paris 2024 may notify all users of these changes where necessary and insofar as possible
via the Paris 2024 Official App. Paris 2024 may not be held liable for these changes.

SERVICESAVAILABLE ON SITE
DISCOVER THE INTERACTIVE
MAP OF YOUR VENUE!
THANKS TO THE INTERACTIVE MAP OF YOUR COMPETITION SITE
MAKE IT EASY TO GET AROUND THE SITE!
FIND INFORMATION POINTS, FOOD AND BEVERAGE CONCESSIONS,ENTERTAINMENT AREAS AND MUCH MORE!
AVAILABLE ON THE PARIS 2024 OFFICIAL APPLICATIONInteractive map of the competition venue

NO LOCKERS ON SITE

Please bring only essential
items. Any prohibited
items shall be confiscatedand will not be returnedon exit.

ATMS

For payments onsite,
we accept only Visa
card and mobile
payments, along withcash.

A selection of products for all tastes can be found at the
food and beverage concessions to provide delicious,
more local and more plant-based nutrition. This selectionis accompanied by a choice of non-alcoholic drinks.

SMOKING BAN

WASTE SORTING

Smoking and vaping
are prohibited
throughout the venue.

Recycling bins areavailable at thecompetition venue.

Head to one of the official storesat the venue to pick up your own
Paris 2024 Olympic souvenirs.

Fountains with drinking water are available free of charge at the venue. Remember to bring a metal or plastic bottle,
75 cl maximum, with you (glass is prohibited).
Has your phone battery run out of power on site? Go to the smartphone charging station by Samsung.

VOLUNTEERS

MEDICAL ASSISTANCE

Our volunteers (Paris 2024 and host cities)
are available to help from start to finish.
We’re counting on you to make sure theircontribution is recognised.

If you require assistance, look for a medical
station or a person wearing a red bib. AutomatedExternal Defibrillators (AEDs) are installed at thevenue and are freely accessible.

SPECTATORCHECK-LIST
PLAN YOUR ARRIVAL

ON THE DAY

ONCE THE SESSION IS FINISHED

THERE ARE NO LOCKERS ON SITE.

Make sure to take the bare minimum to make the access control process as smooth as possible.
Prohibited items will be confiscated and not returned on exit.
In addition to the standard safety checks, a systematic check of liquids is planned.

PROHIBITED ITEMS

Luggage, Bags> 25 L

Motorbikeand Bicycle Helmets

Alcoholic Beverages

Weapons or objects thatcan be missed as a weapon

Explosives, Flammable
Substances

Tools

Glass, Cans andBottles> 75cl

Rigid Poles

Golf, Stick Umbrellas

Illegal Substances

Wireless Routers,
DronesMeans of personal
locomotion and batteries@#!*
Camcorders andProfessional Cameras

Camera Lenses> 20cm

Animals

Objects Producing
Excessive Noise

Political, Religious,
Vulgar, Commercial
Messaging

Laser Pointers

Flags> 1x2m and flags of countries and territories not participating in the Games – flags(current and historical) of, and other items that may be associated with, countries whoseathletes are allowed to participate exclusively as individual neutral athletes

AUTHORIZED ITEMS

Walking sticks

Metal or plastic waterbottles up to 75 cl(glass prohibited)

Bags up to 25 liters and
50H x 30 W x 20D (cm)Foldable smallumbrellas

Pushchair

Personal mobility
devices for people withdisabilities

Portable oxygen
bottles for medical use

Guide and service dogs

Cameras with lenses
shorter than 20 cm

Food in reasonable
quantities and baby
food

Sun cream in the formof sprays and misters

External battery formobile phones

Flags of the countries and territories participating in the Games,
without rigid poles Flags must not exceed 1x2 metres in size

Paris 2024 reserves the right to modify this list.

PLAN YOUR ARRIVAL

ON THE DAY

ONCE THE SESSION IS FINISHEDPREPARE YOUR
ON-SITE PAYMENTS
WITH VISADOWNLOAD THE PARIS 2024
OFFICIAL APP
The must-have tool for the fullParis 2024 experience:

Paris 2024 proudly accepts only Visa forcard and mobile payments, along withcash, at Olympic and Paralympic venues
to pay for food, beverages and official
licensed products.

Key information to plan your arrival
Real-time notifications for your session
Dedicated features on site

For spectators arriving without a Visa
product, visit a Visa Prepaid Card Kiosk
location or download the Visa Go app to
add money to a virtual Visa Prepaid Card*

Download the appand much more…

And to get even more out of the experience,log in to your ticketing account.
*Terms and conditions apply

TIP FOR INTERNATIONAL SPECTATORSI stay connected, I film, I comment, I share with my friends stayed at home!
Our top tip: I buy my SIM card or my Orange Holiday eSIM before I leaveand benefit from a 10% discount with Orange.

PLAN YOUR ARRIVAL

ON THE DAY

Buy my eSIM

ONCE THE SESSION IS FINISHED

Check that your phone is charged
and that you’ve downloaded thenecessary apps:• “Paris 2024 Tickets” app• Paris 2024 Official app• “Public Transport Paris 2024” app

Check the weather forecast andplan accordingly (wide-rimmed
hat, sun cream, sun glasses, foldable
small umbrella, water bottle, etc.).
For more information on prevention
measures, see here.

Use public transport or active
mobility modes. Make sure you
have a valid transport ticket forthe outward and return journeyand check traffic conditions.

Plan to arrive at least 1h30
before the start of the session
to make sure you have plentyof time to access the venue.
Any exit from the venue
is final.

In case of lost items, go to
the Information Point or the
dedicated page. The page isdue to go online at the startof the Games.

Victim of or witness
to violence? Find yournearest security agent or aperson wearing a red bib.

Buy your ticket

Visuel non contractuel

PLAN YOUR ARRIVAL

ON THE DAY

ONCE THE SESSION IS FINISHEDALL OF THE FESTIVE EVENTS ACROSS FRANCECAN BE FOUND ON THE GAMES MAP ACCESSIBLE
VIA THE PARIS 2024 OFFICIAL APP.
Game map© Paris 2024
© Paris/ Florian2024/Florian
Hulleu Hulleu

PARK OF NATIONS(PARC DE LA VILLETTE)
Come and soak up the multicultural and festive
atmosphere of the Paris 2024 Games and join in theenthusiasm of supporters from around the world.
Combining sport and culture in one, Club France and the
Hospitality Houses of the National Olympic and Paralympic
Committees invite you to celebrate the Games together.

CHAMPIONS PARK
(TROCADÉRO)
For the first time in the history of the Games, the public
will be invited each day to celebrate the previous day’s
medal winners at Trocadéro, an exceptional venue atthe foot of the Eiffel Tower. The programme will include
athlete parades and screenings of the day’s major finals.
Free and open to all, this venue is the go-to destination
to follow the memorable moments of the Games.

THE CLUB 2024 ZONES(ACROSS FRANCE)THE CULTURAL OLYMPIAD(ACROSS FRANCE)

A freely accessible celebration venue to share theexperience of the competitions in the heart of Versailles

Cultural events held near
the sporting events.

And that’s everything you need to be ready on the big day!
We can’t wait to share with you this unforgettable experience
together at the Paris 2024 Games!

Have a question?

Get in touch with the general public Paris 2024 help centre.

Help centre

PARIS 2024 GAMESOFFICIAL TICKETINGEXTEND YOUR
PARIS 2024 ADVENTURE!
NEW TICKETS GO ON SALE EVERY DAY FOR
THE OLYMPIC GAMES. IT’S NOW OR NEVER!

Click here to find tickets

The Paralympic Games begins on August 28. Now is the time to make the mostof it as a family, with tickets starting at €15 and a family offer to discover.

Find out more

SEE YOU SOON
FOR THIS EXTRAORDINARY ADVENTURE!

© Paris 2024

tickets.paris2024.org

www.paris2024.org
Paris 2024 Comité d’organisation des Jeux Olympiques et Paralympiques de Paris 2024 - Tous droits réservés P24/2024/SPX