Document, Approve and AutomaticallyImplement Product Changes

Engineering Change
Order Management

The design and engineering process doesn’t
end when a new product is manufactured anddelivered to customers—because now you’ve
got a whole new audience who are willing andable to provide feedback whether you want itor not. NetSuite’s Engineering Change Order(ECO) enables you to quickly and easily capturechange requests, document the proposedchanges, automate the ECO Approval routing
with the SuiteApprovals Workflow solution andautomatically make all accepted BOM changes
upon implementation.

Key Benefits• Seamlessly integrated with the rest of the system.
• Document all relevant information.
• Use Workflows to kick off an ECO from othermodules such as Quality or Case Management.
• Utilizes the SuiteApprovals Workflow Engine.
• Automatically update all relevant BOMs upon
approval and implementation.

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Document

DetailCollaborate

Approve

Implement

Change Order Types
Engineering Change Order can support change
management processes across the entire
organization, not just within the engineering
or design departments. An issue that may
eventually involve a product change, component
update, document revision or modifications towork instructions may be initiated at the requestof a customer, the result of quality inspection
results or from an internal program designed
to optimize product design and manufacture.
To accommodate tracking the source of thesechanges, and to potentially overlay unique
workflows, NetSuite created change order types.

Creating an Engineering Change Order
Creating the ECO record starts the process of
documenting the desired changes before they
are evaluated for implementation. The ECO Typecategorizes it for future start date.
The effective start date will come into use once
all of the proposed changes are documented
and ready to send the ECO off for approvaland implementation.
Additional notes and documents can be attachedthrough the Notes and Files tabs and, of course,
additional custom fields can be added to track anyother information using the SuiteCloud Platform.

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Product Changes

Process Changes

Detailing all of the proposed material changes is
one of the most critical and useful functions ofan ECO.

Should the ECO require a process change in
addition to a material product change, thosechanges can be easily noted on the Process
Change tab.

For each proposed change, there is an option
to Add, Replace or Remove an item and theAssembly Item drop-down then only shows theAssembly Items, BOMS and Revisions that containthe affected item. Note that each ECO can containas many different item and change types
as required.

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Notes and Attachments
For additional context, notes can be added
directly to the ECO record and/or multiple files canbe attached for distribution after implementation.

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SuiteApprovals Workflows

Implementing ECOsSuiteApprovals provides standard capabilities
for managing approvals in NetSuite. With thecustomizable properties of SuiteApprovals, youcan ensure that only authorized individuals
can edit, approve, reject and resubmit ECOs forapproval. You can also create approval rules,
each consisting of a set of criteria and approval
hierarchy, to manage the validation and approvalrouting of ECOs.

Implementing approved ECOs can be set tohappen automatically upon approval of the ECO,or ECOs can be manually implemented from theImplement Engineering Change order screen by
setting parameters for effective dates and listing
the approved ECOs in that time period.

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Once the implementation begins, the system
will automatically try and implement the productmaterial changes listed on the ECO—updating thestatus as it goes, along with indicating where there
may be errors.
Note that all changes are logged on the ECO andon the individual BOMs change logs—maintaining
traceability of all changes regardless of source.

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The ECO feature brings together all people anddepartments that might be impacted by material
product changes and clearly communicates what’s
going to be changed before it happens along withthe added benefit of automatically implementing
the changes once approved.