Avaya - Climate Change 2021
C0. Introduction

C0.1(C0.1) Give a general description and introduction to your organization.

Avaya is a global leader in digital communications products, solutions and services for businesses of all sizes delivering most of its technology through software and services.
We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees and their customers. Avaya builds
open, converged and innovative solutions to enhance and simplify communications and collaboration in the cloud, on-premise or a hybrid of both. Our global, experienced
team of professionals delivers award-winning services from initial planning and design, to seamless implementation and integration, to ongoing managed operations,
optimization, training and support.

For more information, please visit www.avaya.com.

C0.2(C0.2) State the start and end date of the year for which you are reporting data.

Reportingyear

Start dateEnd date

Indicate if you are providing emissions data for past reportingyears

Select the number of past reporting years you will be providing emissions data
for

January 1
2020

December 31
2020

No

<Not Applicable>

C0.3

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(C0.3) Select the countries/areas for which you will be supplying data.
Argentina
Australia
Austria
BahrainBelgiumBrazilCanadaChile
China
China, Hong Kong Special Administrative Region
Colombia
Croatia
Czechia
Denmark
FranceGermany
Hungary
India
Indonesia
IrelandIsrael
Italy
Japan
Kenya
Luxembourg
Malaysia
MexicoNetherlands
New Zealand
NorwayPeru
Philippines
PolandRepublic of Korea
Russian Federation
Saudi Arabia
Singapore
South Africa
Spain
Sri Lanka
SwedenSwitzerland
Taiwan, Greater China
ThailandTurkeyUnited Arab Emirates
United Kingdom of Great Britain and Northern Ireland
United States of America

C0.4(C0.4) Select the currency used for all financial information disclosed throughout your response.
USD

C0.5
(C0.5) Select the option that describes the reporting boundary for which climate-related impacts on your business are being reported. Note that this option shouldalign with your chosen approach for consolidating your GHG inventory.
Operational control

C1. GovernanceC1.1(C1.1) Is there board-level oversight of climate-related issues within your organization?
Yes

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C1.1a(C1.1a) Identify the position(s) (do not include any names) of the individual(s) on the board with responsibility for climate-related issues.
Position of Please explain
individual(s)Chief
Executive
Officer(CEO)

The Chief Executive Officer (CEO) is responsible for managing the overall operations and resources of Avaya, acting as the main point of communication between the board of directors (the Board)and corporate operations and leading the development of Avaya’s long and near-term strategy, including a commitment to doing our part to combat climate change, meeting the needs of ourpartners, customers and employees and improving the communities where we live and work. In furtherance of this commitment, the CEO signed the “We Are Still In” declaration, adding Avaya to thelargest climate action group in the United States and was steadfast in his support of Avaya’s 2020 carbon emission reduction goals, which were set in 2015 and exceeded. The CEO’s message
published in the Avaya Corporate Responsibility Report highlights our progress and achievements towards our carbon emission reduction goals, environmental initiatives, and collaboration with
employees, customers, partners and suppliers to make a positive environmental, social and economic impact.

Board-levelcommittee

Avaya’s business and affairs are managed under the direction of the board of directors (the Board), which is currently composed of eight people. The Board has ultimate oversight and responsibility
for the Company’s risk management process, with different independent board committees overseeing specific areas and topics. The Nominating and Corporate Governance (NCG) Committee is
responsible for, among other things, monitoring environmental social and governance (“ESG”) initiatives and performance. The NCG Committee meets periodically, but at least once a year. The
duties of the NCG Committee include monitoring progress of the Company’s ESG initiatives and performance regarding, among other things, climate change, environmental protection andsustainability, employee health, safety and wellness, responsible business practices, corporate social responsibility programs, diversity, equity, inclusion and belonging, to ensure that such initiatives
and performance are consistent with the Company’s long-term strategic objectives and good corporate citizenship.

C1.1b(C1.1b) Provide further details on the board’s oversight of climate-related issues.
Frequency withwhich climaterelated issues area scheduled
agenda item

Governancemechanisms into whichclimate-related issues
are integrated

Scope of Please explainboardlevel
oversight

Scheduled – somemeetings

Reviewing and guiding<Not
The NCG Committee of the Board briefs the Board at least annually on Avaya’s ESG initiatives and performance.
strategy
Applicabl
Monitoringe>
implementation andperformance of objectives
Monitoring andoverseeing progressagainst goals and targets
for addressing climaterelated issues

Scheduled – somemeetings

Reviewing and guiding<Not
strategy
Applicabl
Monitoringe>
implementation andperformance of objectives

The NCG Committee meets periodically, but at least once a year. The duties of the NCG Committee include monitoring progress of the Company’s ESG
initiatives and performance regarding, among other things, climate change, environmental protection and sustainability, employee health, safety andwellness, responsible business practices, corporate social responsibility programs, diversity, equity, inclusion and belonging, to ensure that suchinitiatives and performance are consistent with the Company’s long-term strategic objectives and good corporate citizenship.

C1.2(C1.2) Provide the highest management-level position(s) or committee(s) with responsibility for climate-related issues.
Name of the position(s) and/or committee(s)Reportingline

Responsibility

Coverage of
responsibility

Frequency of reporting to the board on climaterelated issues

Other C-Suite Officer, please specify (Chief Administrative Officer
and General Counsel)<Not
Applicable>

Both assessing and managing climate-related risks
and opportunities<Not Applicable>

Annually

C1.2a(C1.2a) Describe where in the organizational structure this/these position(s) and/or committees lie, what their associated responsibilities are, and how climaterelated issues are monitored (do not include the names of individuals).
Responsibility for climate-related issues lies with the Chief Administrative Officer and General Counsel (CAO & GC) for Avaya, a direct report to Avaya’s CEO. Among otherthings, the CAO & GC heads the law department, which is focused on compliance and risk management and includes the Environmental, Health, and Safety (EHS),
Corporate Responsibility, and Philanthropy groups. The CAO & GC meets with the Director of ESG on a quarterly basis or more frequently, as needed, and is briefed on
Avaya’s environment, social, and governance strategy and performance, including climate-related issues. The CAO & GC has direct oversight and ultimate decision-making
with regards to Avaya’s corporate responsibility strategy, programs and policies, sustainability goals, and management processes. For example, our annual Corporate
Responsibility Report and corporate responsibility related programs and initiatives, including carbon emission reduction goals, and relevant budgets are reviewed andapproved by the CAO & GC.

The Vice President and Deputy General Counsel (VP & DGC) reports directly to the CAO & GC and leads a portion of the law department, which includes Avaya’s Corporate
Responsibility, Environmental Health and Safety, and Philanthropy programs. The VP & DGC manages and meets weekly with the Director of ESG to monitor and review
EHS and corporate responsibility strategy and initiatives, including climate-related programs, policies, activities, initiatives, and performance.

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C1.3(C1.3) Do you provide incentives for the management of climate-related issues, including the attainment of targets?
Provide incentives for the management of climate-related issues
Row 1

Comment

Yes

C1.3a(C1.3a) Provide further details on the incentives provided for the management of climate-related issues (do not include the names of individuals).
Entitled to incentive

Type of Activity inventivized
incentive

Comment

Executive officer

Monetary Emissions reduction target
Annual bonuses and performance ratings are linked to the success of Avaya’s overall business strategy and operations, which includes
rewardCompany performance against a maintaining and achieving Avaya’s environmental commitments, goals and initiatives, including our carbon emission reduction target.
climate-related sustainability
index

Other, please specify(Director of ESG &Philanthropy)

Monetary Emissions reduction target
Annual bonuses and performance ratings are linked to the establishment and achievement of Avaya’s environmental commitments, goals
rewardEnergy reduction projectand initiatives, including our carbon emission reduction target, efficiency measures, and supply chain compliance and engagement.
Company performance against a
climate-related sustainability
index

C2. Risks and opportunities

C2.1(C2.1) Does your organization have a process for identifying, assessing, and responding to climate-related risks and opportunities?
Yes

C2.1a
(C2.1a) How does your organization define short-, medium- and long-term time horizons?
From (years)

To (years)

Short-term

03Medium-term

3

10Long-term

10

30Comment

C2.1b
(C2.1b) How does your organization define substantive financial or strategic impact on your business?
Avaya considers a risk to be substantive if it has the potential to have a material compliance/regulatory, financial, operational, reputational, or customer impact. To determine
whether an identified risk or opportunity is considered substantive, we compare its impact to Avaya’s annual revenue and other related thresholds, which include: severity oflegal and compliance ramifications (e.g. fines, penalties, lawsuits); length, extent, and degree of media coverage, the impact on our ability to successfully deliver products andservices to our customers; the amount of time needed to recover from reputational harm; and impact on earnings. The impacts of risks and opportunities are rated on a scaleof “low”, “medium”, and “high” based on established criteria, and the highest valued impact is the one that drives the overall impact rating. Examples of low impacts include afinancial impact of less than $1 million , or a minimal operational impact that does not affect other processes or facilities. Examples of medium impacts include negative, but
limited media attention or an event that affects customer confidence. Example of high impacts include severe regulatory sanctions, negative attention that reaches a wide
geographic area or extends internationally, or loss of current or future business. Based on this assessment, we map high priority risks and opportunities, determine
ownership, and work collaboratively to develop mitigation strategies and monitoring.

C2.2

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(C2.2) Describe your process(es) for identifying, assessing and responding to climate-related risks and opportunities.
Value chain stage(s) covered
Direct operations
Risk management process
Integrated into multi-disciplinary company-wide risk management process
Frequency of assessment
Annually
Time horizon(s) covered
Short-term
Medium-termLong-term
Description of process
Avaya uses an integrated, cross functional and company-wide risk management process to evaluate climate change risks and opportunities annually. Avaya’s Corporate
Responsibility team works directly with the business and the business continuity and real estate teams to evaluate direct operational risks and opportunities, such as those
identified in the latest Avaya 10-K report relating to energy use, demand for low-carbon products, and regulatory compliance. Avaya’s Corporate Responsibility team also
evaluates any climate-related risks and opportunities, such as access to new markets or increased diversification of business activities. Once identified, Avaya evaluates
whether the risk or opportunity is substantive based on its potential to have a material legal, financial, operational, reputational, or customer impact. The detailed risk
assessment is included in this CDP report, which is then reviewed and approved by the VP & DGC. An example of a physical risk to our direct operations is reduced
production capacity due to extreme weather events. Avaya evaluates whether this risk is substantive by analyzing (1) the potential financial impact from interruptions to ourbusiness; (2) the impact on our ability to successfully deliver products and services to our customers; and (3) estimated costs of losses or building damage that insurance
may not cover. We also consider the mitigation measures we have in place, such as our business continuity program, which will reduce the potential business and financial
impact. An example of a transitional opportunity for our direct operations is reducing energy costs by consolidating our real estate footprint. Avaya evaluates whether thisopportunity is substantive by analyzing the potential financial impact of reducing energy consumption across our global portfolio, and comparing it to key financial metrics,
such as revenue, operating expenses, and our real estate budget.
Value chain stage(s) covered
Upstream
Risk management process
Integrated into multi-disciplinary company-wide risk management process
Frequency of assessment
Annually
Time horizon(s) covered
Short-term
Medium-termLong-term
Description of process
Avaya uses an integrated, cross functional and company-wide risk management process to evaluate climate change risks and opportunities annually. Avaya Corporate
Responsibility works directly with the business continuity and real estate team to evaluate upstream risks and opportunities, such as those identified in the latest Avaya 10K report relating to material sourcing, material processing, and supplier activities. Once identified, Avaya evaluates whether the risk or opportunity is substantive based on
its potential to have a material legal, financial, operational, reputational, or customer impact. The detailed risk assessment is included in this CDP report, which is thenreviewed and approved by the VP & DGC. An example of a physical upstream risk is supply chain disruption from extreme weather events. Avaya evaluates whether thisrisk is substantive by analyzing (1) the potential financial impact from interruptions, shortages, or delays of product components; and (2) the impact on our ability tosuccessfully deliver products and services to our customers. We also consider the mitigation measures we have in place, such as our business continuity program andsupply chain management, which will reduce the potential business and financial impact. An example of a transitional upstream risk is failure of suppliers to comply withincreased climate change-related regulations, such as emission reduction and energy-related product design requirements. Avaya evaluates whether this risk is substantive
by analyzing the potential financial impact of (1) needing to redesign products to meet regulatory standards; (2) qualifying alternative suppliers; and (3) delays in scheduled
product deliveries to customers. We also consider the mitigation measures we have in place, such as our product manufacturing oversight, which will reduce the potential
business and financial impact.
Value chain stage(s) covered
Downstream
Risk management process
Integrated into multi-disciplinary company-wide risk management process
Frequency of assessment
Annually
Time horizon(s) covered
Short-term
Medium-termLong-term
Description of process
Avaya uses an integrated, cross functional and company-wide risk management process to evaluate climate change risks and opportunities annually. Avaya Corporate
Responsibility works directly with the business continuity and real estate team to evaluate downstream risks and opportunities, such as those identified in the latest Avaya
10-K report relating to technology or reputation that can impact on our customers. Once identified, Avaya evaluates whether the risk or opportunity is substantive based on
its potential to have a material legal, financial, operational, reputational, or customer impact. The detailed risk assessment is included in this CDP report, which is thenreviewed and approved by the VP & DGC. An example of a downstream transitional opportunity is the shift in consumer demand towards low-carbon or energy efficient
products. Avaya evaluates whether this opportunity is substantive by analyzing the potential financial impact of (1) increased revenue for Avaya cloud-based solutions; (2)industry growth rate projections and Avaya market share; and (3) positive reputational impacts of developing solutions that help mitigate climate change. An example ofdownstream physical risk is disruption of product delivery due to extreme weather events. Avaya evaluates whether this risk is substantive by analyzing the potential
financial impact from interruptions to our business and product delivery, and the likelihood that this would happen. We also consider the mitigation measures we have inplace, such as our business continuity program, which will reduce the potential business and financial impact.

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C2.2a(C2.2a) Which risk types are considered in your organization's climate-related risk assessments?
Relevance Please explain&
inclusion
Current
regulation

Relevant,
alwaysincluded

Climate-related risks relating to current regulations are evaluated annually as a part of Avaya’s compliance risk assessment. Avaya is subject to a wide range of governmental
requirements relating to safety, health and environmental protection, including: certain provisions of environmental laws governing the cleanup of soil and groundwater contamination;
various local, federal and international laws and regulations regarding the material content and electrical design of our products that require us to be financially responsible for thecollection, treatment, recycling and disposal of those products; and various employee safety and health regulations that are imposed in various countries within which we operate. If weviolate or fail to comply with these requirements, we could be fined or otherwise sanctioned by regulators, lose customers and damage our reputation, which could have an adverse effecton our business. Avaya monitors current regulations that are applicable to our business, including the Restriction on Hazardous Substances (RoHS), Waste Electrical and Electronic
Equipment Directive (WEEE), and Energy Labelling Directive to mitigate this risk. Avaya updates our programs accordingly to ensure we remain up-to-date with regulatory requirements.

Emerging
regulation

Relevant,
alwaysincluded

Climate-related risks relating to emerging regulations are evaluated annually as a part of Avaya’s company-wide risk assessment. A growing number of climate change regulations andinitiatives are either in force or pending at the local, federal and international levels as part of the global transition to a lower-carbon economy. The lower-carbon economy may also entail
extensive policy, legal, technology and market changes to address mitigation and adaptation requirements related to climate change. Depending on the nature, speed and focus of thesechanges, transition risks may pose varying levels of financial and reputational risk to our organization. Our operations and supply chain could face increased climate change-related
regulations, modifications to transportation to meet lower emission requirements, changes to types of materials used for products and packaging to reduce emissions, increased utility
costs to address cleaner energy technologies, increased costs related to severe weather events, and emissions reductions associated with operations, business travel or products. These
costs and changes to operations could have a financial impact on our business and result in an adverse impact on our operating results or reputation. Avaya monitors emerging / pending
regulations that are applicable to our business to ensure appropriate lead time to comply with new / revised regulatory requirements.

Technology Relevant,alwaysincluded

Climate-related risks relating to technology are evaluated annually as a part of Avaya’s company-wide risk assessment. With growing awareness of climate change, the demand for lower
emissions products and services is increasing. An important element of our growth strategy is to continue to evolve from a traditional telecommunications hardware company into asoftware and services company, focused on expanding our cloud- and mobile-enabled contact center, unified communications and innovative next-generation workflow automation
solutions. As we increase the proportion of our revenue coming from software solutions as opposed to hardware solutions, we expect to see improvement in our gross margins andoperating results. Overall, if the mix of companies that purchase our solutions, or the mix of solution components purchased by our customers, changes unfavorably, our revenues and grossmargins could decrease and our operating results could be harmed.

Legal

Relevant,
alwaysincluded

Climate-related legal risks are evaluated annually as a part of Avaya’s company-wide risk assessment. We are also subject to various local, federal and international laws and regulations
relating to our products. For example, requirements such as the EU Energy Labelling Directive impose requirements relating to the energy efficiency of our products. Our failure or theundetected failure of our supply chain to comply with existing or future environmental, health and safety requirements could subject us to financial liabilities or adversely affect ourbusiness, operating results or financial condition. To manage this risk, Avaya’s Law Team monitors, reviews, and provides legal advice on current and emerging laws and regulations.

MarketRelevant,
alwaysincluded

Climate-related market risks are evaluated annually as a part of Avaya’s company-wide risk assessment. The markets for our solutions and services are characterized by rapid changes incustomer demands, ongoing technological changes, evolving industry standards, new product introductions, and evolving methods of building and operating networks. Both traditional andnew competitors are investing heavily in this market and competing for customers. As these markets evolve, we expect competition to intensify and to expand to include companies that do
not currently compete against us. In addition, because the business communications market continues to evolve and technology continues to develop rapidly, we may face competition in
the future from companies that do not currently compete against us, but whose current business activities may bring them into competition with us in the future. In particular, this may be thecase as business, information technology and communications applications deployed on converged networks become more integrated to support business communications. Competition
from these potential market entrants may take many forms, including offering products and solutions similar to those that we offer. In addition, certain of these technologies continue tomove from a proprietary environment to an open standards-based environment.

Reputation Relevant,alwaysincluded

Climate-related risks relating to our reputation are evaluated annually as a part of Avaya’s company-wide risk assessment. Companies are being held to higher standards and are expectedto act on climate change. Avaya’s customers regularly request information on our corporate responsibility and sustainability initiatives through questionnaires. Avaya reports its carbon
emissions annually to CDP and in line with various industry frameworks such as GRI and SASB. In addition, Avaya publishes an annual Corporate Responsibility report that is publicly
available on our website. If Avaya refused to disclose / report climate-related information or failed to implement sustainability initiatives, we could experience an adverse reputational impactthat could lead to a decrease in revenue, which could adversely affect recruiting and employee retention and lower demand for our products and services.

AcutephysicalRelevant,
alwaysincluded

Climate-related acute physical risks are evaluated annually as a part of Avaya’s company-wide risk assessment. With facilities around the world, Avaya is vulnerable to severe weather
events including storms, floods, tornados, and hurricanes. Acute physical risks could lead to higher capital costs from direct damage to our assets or supply chain disruption. As part of its
business continuity program, Avaya identifies, assesses, and manages acute physical risks on an annual basis to ensure resilience of our existing real estate assets and those being
considered.

Chronic
physicalRelevant,
alwaysincluded

Climate-related chronic physical risks are evaluated annually as a part of Avaya’s company-wide risk assessment. Avaya is subject to chronic physical risks related to longer-term shifts inclimate patterns. Avaya’s financial performance may be impacted by changes in water availability, sourcing, and quality due to the impacts of climate change. Extreme changes could
impact many facets of our business, including our facilities, operations, supply chain, transportation, and employee health and safety. Sea level rise and chronic flooding creates a risk for
Avaya and its suppliers’ assets. Chronic physical risks are more difficult to analyze and involve many variables, but they are included in the Avaya Corporate Responsibility team’s annual
climate-related risk assessment.

C2.3(C2.3) Have you identified any inherent climate-related risks with the potential to have a substantive financial or strategic impact on your business?
Yes

C2.3a
(C2.3a) Provide details of risks identified with the potential to have a substantive financial or strategic impact on your business.
Identifier
Risk 1
Where in the value chain does the risk driver occur?
Direct operations
Risk type & Primary climate-related risk driver
Legal

Exposure to litigation

Primary potential financial impact
Increased direct costs
Climate risk type mapped to traditional financial services industry risk classification<Not Applicable>
Company-specific description

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Avaya is subject to various requirements relating to the operating characteristics of our products. For example, all Avaya-designed and Avaya-branded ODM and OEM
external power supplies (ESPs) used in office and domestic applications need to comply with the European framework directive for the Eco-design of Energy using Products(EuP) Lot 7. If we violate or fail to comply with these requirements, we could be fined or otherwise sanctioned by regulators, lose customers and damage our reputation,
which could have an adverse effect on our business.
Time horizon
Short-term
Likelihood
Unlikely
Magnitude of impact
Medium-high
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
35700000
Potential financial impact figure – minimum (currency)<Not Applicable>
Potential financial impact figure – maximum (currency)<Not Applicable>
Explanation of financial impact figure
Failure to comply with applicable environmental regulations would lead to penalties and fines enacted by authorities. For example, if Avaya contravened or failed to comply
with the prohibition on hazardous substances in the RoHS Regulations, we could receive an enforcement notice requiring non-compliant goods to be withdrawn from themarket. In FY20, EMEA sales accounted for 25% of our GAAP revenue, or approximately $714 million. If Avaya’s EMEA revenue decreased by 5% due to the withdrawal ofnoncompliant products, it could lead to a loss of up to $35.7 million. In addition, we could face a fine up to the statutory maximum (currently £5000) on summary conviction
or an unlimited fine on conviction on indictment.
Cost of response to risk
0
Description of response and explanation of cost calculation
Avaya’s Design for Environment (DfE) program ensures that our products are compliant with mandatory requirements in the countries where Avaya markets its products.
For example, Avaya’s DfE program ensures compliance with EU EuP Lot 7 directive, EU and China RoHS, and EU REACH requirements by tracking product energy
efficiency-related and product labeling regulations and standards and actively monitoring proposed legislation in countries where we have operations and sales.
Additionally, Avaya Law and Ethics & Integrity conduct an annual compliance risk assessment to identify, evaluate and mitigate risks. Avaya’s Design for Environment
program and risk assessment process are core to our business and therefore do not result in any additional cost of management.
Comment
Identifier
Risk 2
Where in the value chain does the risk driver occur?
Direct operations
Risk type & Primary climate-related risk driver
Acute physical

Increased severity and frequency of extreme weather events such as cyclones and floods

Primary potential financial impact
Decreased revenues due to reduced production capacity
Climate risk type mapped to traditional financial services industry risk classification<Not Applicable>
Company-specific description
Our worldwide operations, and those of our contract manufacturers and outsourced service providers, are vulnerable to interruption by extreme weather events. For
instance, our corporate headquarters in Durham, North Carolina is vulnerable to damage from tornadoes, hurricanes, and flooding. In addition, if any disaster were tooccur, our ability and the ability of our contract manufacturers and outsourced service providers to operate could be seriously impaired and we could experience harm to ourbusiness, operating results and financial condition. Because our ability to attract and retain customers depends on our ability to provide customers with highly reliable
service, even minor interruptions in our operations could harm our reputation as a reliable solutions provider. In addition, the coverage or limits of our business interruption
insurance may not be sufficient to compensate for any losses or damages that may occur.
Time horizon
Medium-term
Likelihood
More likely than not
Magnitude of impact
Low
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
5000000
Potential financial impact figure – minimum (currency)<Not Applicable>
Potential financial impact figure – maximum (currency)
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<Not Applicable>
Explanation of financial impact figure
If one of Avaya’s facilities was located in an area impacted by an extreme weather event, there is a potential for physical damage to the building. For example, if Avaya’s
headquarters in Durham, North Carolina was impacted by flooding or severe weather, the financial impact would be approximately $5 million based on the value of thebuilding contents. Avaya’s business continuity team assesses the real estate asset values of its portfolio against current market rates to calculate the risk.
Cost of response to risk
0
Description of response and explanation of cost calculation
Avaya Corporate Security and Business Continuity has developed location-based risk assessments for facilities with more than 50 employees. These assessments coverphysical risks, including extreme weather and natural disasters. Based on the risk assessments, the Corporate Security and Business Continuity team develops
management plans that are comprehensive in scope; for example, if a severe weather event occurs in one location, other facilities can provide ongoing support and/or
production. In addition, Avaya conducts annual reviews with our sourcing team/supply chain to maintain what is considered appropriate levels of insurance coverage at thetime of policy renewals, and may be adjusted as needs or conditions change. This exposure data collection process continues to evolve as we continually seek quality data
to maintain comprehensive coverage levels. The Avaya Business Continuity program and insurance processes are core to our business and therefore do not result in any
additional cost of management.
Comment
Identifier
Risk 3
Where in the value chain does the risk driver occur?
Downstream
Risk type & Primary climate-related risk driver
Reputation

Increased stakeholder concern or negative stakeholder feedback

Primary potential financial impact
Decreased revenues due to reduced demand for products and services
Climate risk type mapped to traditional financial services industry risk classification<Not Applicable>
Company-specific description
Avaya is experiencing increasing demand from our stakeholders, including our customers, partners, investors, suppliers, employees and the public to address climatechange and implement measures to reduce our environmental impact. Failure to take action, demonstrate leadership, or comply with climate change developments canimpact the Avaya brand and reputation. For example, Avaya is evaluated by several ESG ratings and rankings organizations and data aggregators (e.g. CDP, ISS, andEcoVadis) with respect to ESG initiatives and performance, including climate change, and our results are publicly available. Companies that fail to act or be transparent
about their climate-related initiatives receive poor grades and are vulnerable to reputational harm.
Time horizon
Short-term
Likelihood
Unlikely
Magnitude of impact
MediumAre you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
28730000
Potential financial impact figure – minimum (currency)<Not Applicable>
Potential financial impact figure – maximum (currency)<Not Applicable>
Explanation of financial impact figure
If Avaya‘s reputation was negatively impacted due to lack of lack of commitment or action towards climate-related issues, it could impact our relationship with ourcustomers and suppliers and therefore our revenue. In a hypothetical scenario, we analyze how a 1% decrease in our revenue would impact our business. Avaya’s FY20
revenue was $2.873 billion; if our revenue decreased by 1% due to reputational harm, it would result in a loss of $28,730,000.
Cost of response to risk
207000000
Description of response and explanation of cost calculation
Avaya remains committed to doing our part to combat climate change. We are a member of We Are Still In and a signatory to the America Is All In declaration. We upholdour commitments by continually seeking ways to reduce our carbon emissions and our environmental footprint. Through our ISO 14001 Design for Environment (DfE)
program, we monitor environmental regulations and standards to ensure compliance throughout our product life cycle. We focus on opportunities to reduce theenvironmental impact of our products; current initiatives include improving the energy efficiency of our products and reducing single-use plastic packaging. We’ve developed
innovative, energy efficient products such as the ENERGY STAR certified J series phones and energy efficient ethernet to reduce standby power consumption. Additionally,
we are focused on driving innovative cloud solutions that allow Avaya and our customers to increase efficiency while reducing our environmental footprint. In FY20, Avaya
invested $207 million in R&D, which supports the development of more innovative and efficient products and services. Finally, Avaya responds to the CDP Climate Change
Questionnaire annually, sets carbon emission reduction targets, and reports on our environmental, social and governance performance in our Corporate Responsibility
Report.
Comment

CDP

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C2.4(C2.4) Have you identified any climate-related opportunities with the potential to have a substantive financial or strategic impact on your business?
Yes

C2.4a
(C2.4a) Provide details of opportunities identified with the potential to have a substantive financial or strategic impact on your business.
Identifier
Opp1
Where in the value chain does the opportunity occur?
Downstream
Opportunity type
Products and services
Primary climate-related opportunity driver
Shift in consumer preferences
Primary potential financial impact
Increased revenues resulting from increased demand for products and services
Company-specific description
Avaya is a business-to-business company and our customers are setting higher standards and expectations with respect to environment, social and governance (ESG)
performance, environmental sustainability, and climate action. Avaya regularly receives and responds to requests for proposal and customer questionnaires seeking
information on ESG, environmental sustainability, EHS, and business ethics practices. For example, our customers ask us to respond to the EcoVadis questionnaire and toreport our carbon emissions annually to CDP. In terms of our products and service offerings, our customers are looking for solutions that not only streamline their business
operations and enhance collaboration, but those that are increasingly energy efficient, and reduce the total cost of ownership (i.e. hardware, facilities, and utilities) and theneed for business travel.
Time horizon
Medium-term
Likelihood
More likely than not
Magnitude of impact
Medium-low
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
2820000
Potential financial impact figure – minimum (currency)<Not Applicable>
Potential financial impact figure – maximum (currency)<Not Applicable>
Explanation of financial impact figure
In FY20, revenue for Avaya’s Enterprise Cloud and Managed Services was $282 million. In a hypothetical scenario, if Avaya was able to increase our enterprise cloud andmanaged services revenue by 1% because of higher demand for low-emissions products and services, it would result in $2,820,000 of additional revenue.
Cost to realize opportunity
207000000
Strategy to realize opportunity and explanation of cost calculation
Avaya offers a robust portfolio of cloud-based contact center and unified communications, which include solutions that take collaboration beyond dedicated videoconferencing rooms to desktops and mobile devices that employees use every day. In FY20, Avaya invested $207 million in R&D, which supports the development of moreinnovative and efficient products and services. By migrating to the cloud, customers can lower their total cost of ownership with no infrastructure expense and minimal
operating costs. This provides an advantage over our competitors because we give our customers solutions that increase productivity and save costs, while giving them theopportunity to reduce their energy and carbon footprint.
Comment
Identifier
Opp2
Where in the value chain does the opportunity occur?
Direct operations
Opportunity type
Products and services
Primary climate-related opportunity driver
Development and/or expansion of low emission goods and services
Primary potential financial impact
Increased revenues resulting from increased demand for products and services

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Company-specific description
With growing awareness of climate change, increasing regulations, and more extreme weather events, the demand for lower emissions products and services is increasing.
During fiscal 2020, Avaya shifted its comprehensive portfolio to Avaya OneCloud, which offers significant capabilities across contact center, unified communications andcollaboration, and communications platform as a service (“CPaaS”). Cloud and Software-as-a-Service models allow organizations to move from owning, managing, andrunning solutions to paying only for the capabilities they need. Avaya’s Cloud, Alliance Partner and Subscription Revenue (CAPS) has grown over the past three fiscal
years, representing 26%, 15%, and 14% of total consolidated revenue for fiscal 2020, 2019, and 2018, respectively. Although we cannot fully correlate the increased
revenue to demand for low emission products and services, the environmental benefits do enhance our cloud-based and software solutions and make them more attractive
to our customers.
Time horizon
Medium-term
Likelihood
More likely than not
Magnitude of impact
Medium-low
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
2820000
Potential financial impact figure – minimum (currency)<Not Applicable>
Potential financial impact figure – maximum (currency)<Not Applicable>
Explanation of financial impact figure
In FY20, revenue for Avaya’s Enterprise Cloud and Managed Services was $282 million. In a hypothetical scenario, if Avaya was able to increase our cloud-based revenue
by 1% because of higher demand for low-emissions products and services, it would result in $2,820,000 of additional revenue.
Cost to realize opportunity
207000000
Strategy to realize opportunity and explanation of cost calculation
Avaya aims to design and develop products that help our customers reduce their environmental impact. Our ISO 14001 certified Design for Environment (DfE) management
system is evidence of our commitment to continually identify opportunities to reduce the environmental impact of our products. In FY20, Avaya invested $207 million in
R&D, which supports the development of more innovative and efficient products and services. Avaya will continue to provide low emission products and services, creating
an opportunity to increase revenue as demand for these products increases.
Comment
Identifier
Opp3
Where in the value chain does the opportunity occur?
Direct operations
Opportunity type
Resource efficiency
Primary climate-related opportunity driver
Other, please specify (Leveraging communication & collaboration solutions to maintain business travel discipline)
Primary potential financial impact
Reduced indirect (operating) costs
Company-specific description
As a digital communications solution business, we have the opportunity to avoid business travel by leveraging our own communication & collaboration solutions. From 20192020, we reduced our total travel costs by $23.4 million, or 70%, by maintaining strict business travel discipline within our operations. Not only did we realize cost savings,
but our travel reductions supported our Scope 3 carbon emission reduction goals.
Time horizon
Short-term
Likelihood
Virtually certain
Magnitude of impact
MediumAre you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
23400000
Potential financial impact figure – minimum (currency)<Not Applicable>
Potential financial impact figure – maximum (currency)<Not Applicable>
Explanation of financial impact figure
From 2019-2020, Avaya reduced our total travel costs by $23,400,000. We adapted to the pandemic by leveraging our solutions and by maintaining strict business travel
discipline within our operations.

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Cost to realize opportunity
0
Strategy to realize opportunity and explanation of cost calculation
Avaya leverages our own communication & collaboration solutions to maintain business travel discipline hosting efficient and engaging meetings remotely. Because we areusing our existing resources and technology, we do not view this as incurring an additional cost.
Comment

C3. Business Strategy

C3.1(C3.1) Have climate-related risks and opportunities influenced your organization’s strategy and/or financial planning?
Yes

C3.1b
(C3.1b) Does your organization intend to publish a low-carbon transition plan in the next two years?

Row
1

Intention to publish a low-carbon transition plan

Intention to include the transition plan as a scheduled resolution item at Annual General Meetings(AGMs)

No, we do not intend to publish a low-carbon transition plan in the next two
years<Not Applicable>

Comment

C3.2(C3.2) Does your organization use climate-related scenario analysis to inform its strategy?
No, but we anticipate using qualitative and/or quantitative analysis in the next two years

C3.2b(C3.2b) Why does your organization not use climate-related scenario analysis to inform its strategy?
We have been actively managing transitional risks and opportunities for several years through our programs to measure our emissions footprint and progress against our2020 emissions reduction target. We also actively address preparedness from physical climate risks through our disaster recovery and business continuity plans.

We have not completed climate related scenario analysis as it has not been identified as a priority in our risk management process or materiality assessment. This is in part
because we are not in a carbon intensive sector with substantial fixed assets where the risks are more clearly potentially material. However, with the increasing emphasis
the investment community is placing on understanding climate related risk across a broader range of sectors, we anticipate completing scenario analysis as part of a climate
risk assessment within the next 2 years. While we do not yet have a specific plan for conducting the scenario analysis, we anticipate that we will complete an initial review to
identify potentially substantive risks of relevance to our business, and from there develop and apply a scenario analysis method for risks that appear to be of greatest
potential relevance. We also anticipate aligning with emerging good practice for climate-related scenario analysis, such as the TCFD Guidance on Scenario Analysis for
Non-Financial Companies.

C3.3

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(C3.3) Describe where and how climate-related risks and opportunities have influenced your strategy.
Have climate- Description of influence
related risks
andopportunities
influenced
your strategy
in this area?
Products
andservicesYes(i) Description of how strategy has been influenced by climate-related risks and the time horizon(s) it covers Growing awareness of climate change and customer demand for energy
efficient and low-carbon products influences Avaya’s development of product and services in the short-term time horizon. Avaya is focused on delivering best-in-class products andservices that are innovative, flexible, enable enhanced collaboration and support our customers’ carbon and energy reduction efforts. We are shifting away from hardware anddeveloping more software and cloud-based solutions; coupled with savings in money, time and services, cloud architecture represents an important way Avaya can help its customers
implement more sustainable business practices and support the transition to a low carbon economy. In addition, Avaya is continually looking for opportunities to reduce theenvironmental impact of our products in accordance with our ISO 14001 certified Design for Environment (DfE) program and R&D Environmental Policy. (ii) Case study of the mostsubstantial strategic decision(s) influenced by climate-related risks and opportunities Avaya has made strategic decisions relating to our products and services to avoid climate-relatedrisks and pursue climate-related opportunities. We are reducing the energy consumption of our VoIP phones, making them more energy efficient for our customers, thereby heling themachieve their energy reduction goals. We added several phones to our suite of Energy Star certified phones; we implemented energy efficient ethernet to our new IP phone products to
reduce standby power consumption and we are actively moving ahead with reducing the number of supported accessory power supply units (PSUs) used with our products. The aim is toconsolidate across our product portfolios to 2-3 USB-C power supply models which would support the broad range of power requirements (low, medium, and high). This will simplify
logistics within Avaya, allow customers to use USB-C power over all their devices and will reduce the amount of PSU waste generated each year when new Smart Phone models arrive.

Supplychain
and/or
value
chain

Yes

(i) Description of how strategy has been influenced by climate-related risks and the time horizon(s) it covers Avaya’s customers and the public are setting higher expectations for supply
chain responsibility and holding companies accountable for their suppliers. The electronics industry has faced public scrutiny for engaging in business with suppliers who violate
environmental, labor, and/or ethics laws. Avaya holds itself to high environmental, social, and ethical standards, and works proactively to ensure these standards are implemented down
our supply chain. Physical climate risks of extreme weather events could also impact our supply chain over the short- and medium-term time horizons. (ii) Case study of the mostsubstantial strategic decision(s) influenced by climate-related risks and opportunities Avaya has made strategic decisions to minimize supply chain risk. Avaya joined the Responsible
Business Alliance (RBA), a coalition of companies dedicated to supply chain responsibility in the electronics industry and has adopted the RBA Code of Conduct in full. Before engaging
in business with a direct Tier 1 supplier, we require them to agree to adopt the RBA Code of Conduct as part of their contract. In addition to supply chain standards, Avaya considers
multiple vendors and supplier geographical distribution to reduce risk and potential costs.

Investment Yes
in R&D(i) Description of how strategy has been influenced by climate-related risks and the time horizon(s) it covers Investing in R&D is critical for Avaya in order for us to continue delivering
innovative and efficient products that delight our customers and maintain our leading position in the software and services market. Over the past three fiscal years, we have invested
over $600 million in R&D. Avaya is shifting its R&D focus areas to cloud-based solutions across our portfolio, which offer both economic and environmental benefits to our customers. A
significant amount of Avaya’s R&D activity is conducted in countries outside of the U.S.; the productivity and success of our R&D activities could be impacted by increased legal andregulatory constraints, natural disasters or extreme weather events, and economic conditions. Strategies relating to investment in R&D cover the short-term time horizon. (ii) Case studyof the most substantial strategic decision(s) influenced by climate-related risks and opportunities Avaya has made strategic decisions relating to R&D to minimize risk and takeadvantage of opportunities. For example, Avaya considers multiple vendors and suppliers' geographical distribution. However, the impact of climate-related opportunities on R&D is highas we shift our investments towards innovative software and services offerings, which offer inherent environmental benefits to our customers, and away from hardware-based business
communications.

Operations Yes(i) Description of how strategy has been influenced by climate-related risks and the time horizon(s) it covers Over the last few years, Avaya has focused on consolidating its facilities andstreamlining its operations in order to save costs and increase efficiencies. Streamlining our operations has also led to significant energy reductions and increased opportunity for energy
efficiency projects as we move into new buildings that are more suited for the number of employees and nature of the work. Additionally, we are able to operate virtually by leveraging
our own communication and collaboration solutions, which was particularly important during this last year. Utilizing our own technology to host engaging and efficient meetings reduces
the need for business travel and enables a work-from-anywhere model. These operational strategies are relevant in the short-term time horizon. (ii) Case study of the most substantial
strategic decision(s) influenced by climate-related risks and opportunities From 2019-2020, we reduced our total travel costs by $23.4 million, or 70%, by maintaining strict businesstravel discipline within our operations. Not only did we realize cost savings, but our travel reductions supported our Scope 3 carbon emission reduction goals. The products and solutions
that we create and use are inherently sustainable by reducing the need for face-to-face meetings and travel. We enabled our customers (and our employees) to provide a safe, effective
way to meet, learn and work without compromising interpersonal connection.

C3.4(C3.4) Describe where and how climate-related risks and opportunities have influenced your financial planning.
Financialplanning
elements
that havebeen
influenced

Description of influence

Row Revenues(i) Case study of how climate-related risk and opportunities have influenced financial planning Physical risks, such as extreme weather events or any disaster, could affect our ability and the1
Direct costs ability of our contract manufacturers and outsourced service providers to operate and thus negatively impact our financial condition. To plan for and mitigate any financial losses or damages
Indirectthat many occur, Avaya evaluates and manages its business interruption insurance annually. Avaya conducts annual reviews with our sourcing team/supply chain to maintain what is considered
costs
appropriate levels of coverage at the time of policy renewals, and may be adjusted as needs or conditions fluctuate. The exposure data collection process continues to evolve as we continually
Capitalseek quality data to maintain comprehensive coverage levels. (ii) Specify time horizon This covers short- and medium- term time horizons
expenditures
Capitalallocation
Assets

C3.4a(C3.4a) Provide any additional information on how climate-related risks and opportunities have influenced your strategy and financial planning (optional).
-

C4. Targets and performance

C4.1

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(C4.1) Did you have an emissions target that was active in the reporting year?
Absolute target

C4.1a(C4.1a) Provide details of your absolute emissions target(s) and progress made against those targets.
Target reference number
Abs 1Year target was set
2015
Target coverage
Company-wide
Scope(s) (or Scope 3 category)
Scope 1+2 (location-based)
Base year
2014
Covered emissions in base year (metric tons CO2e)
105570Covered emissions in base year as % of total base year emissions in selected Scope(s) (or Scope 3 category)98
Target year
2020
Targeted reduction from base year (%)
15
Covered emissions in target year (metric tons CO2e) [auto-calculated]
89734.5
Covered emissions in reporting year (metric tons CO2e)
27981% of target achieved [auto-calculated]
489.968741119636
Target status in reporting year
Achieved
Is this a science-based target?
Yes, we consider this a science-based target, but it has not been approved by the Science-Based Targets initiative
Target ambition
2°C aligned
Please explain (including target coverage)
Avaya adopted the "3% Solution" target developed by the WWF and CDP, targeting a 3% absolute reduction in Scope 1 and Scope 2 emissions each year for a total 15%
reduction by 2020. Fugitive emissions and sites smaller than 400 sq. ft. are excluded from our Scope 1 and Scope 2 emissions and target because they are negligible, only
accounting for 2% of these emissions. As such, our target covers 98% of our total, gross global Scope 1 and Scope 2 emissions.
Target reference number
Abs 2Year target was set
2015
Target coverage
Company-wide
Scope(s) (or Scope 3 category)
Other, please specify (Scope 3 (All Categories))
Base year
2014
Covered emissions in base year (metric tons CO2e)
839264
Covered emissions in base year as % of total base year emissions in selected Scope(s) (or Scope 3 category)100
Target year
2020
Targeted reduction from base year (%)
0.05
Covered emissions in target year (metric tons CO2e) [auto-calculated]
838844.368
Covered emissions in reporting year (metric tons CO2e)
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811935% of target achieved [auto-calculated]
6512.61104968162
Target status in reporting year
Achieved
Is this a science-based target?
No, but we are reporting another target that is science-based
Target ambition<Not Applicable>
Please explain (including target coverage)
Avaya set a target to achieve a year-over-year absolute reduction in its total Scope 3 emissions, or a minimum of 0.01% per year.

C4.2(C4.2) Did you have any other climate-related targets that were active in the reporting year?
No other climate-related targets

C4.3(C4.3) Did you have emissions reduction initiatives that were active within the reporting year? Note that this can include those in the planning and/or
implementation phases.
Yes

C4.3a
(C4.3a) Identify the total number of initiatives at each stage of development, and for those in the implementation stages, the estimated CO2e savings.
Number of initiatives

Total estimated annual CO2e savings in metric tonnes CO2e (only for rows marked *)

6

141

7

5055

Under investigation
To be implemented*
Implementation commenced*
Implemented*
Not to be implemented

C4.3b

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(C4.3b) Provide details on the initiatives implemented in the reporting year in the table below.
Initiative category & Initiative type
Energy efficiency in buildings

Lighting

Estimated annual CO2e savings (metric tonnes CO2e)364
Scope(s)Scope 2 (location-based)
Scope 2 (market-based)
Voluntary/Mandatory
Voluntary
Annual monetary savings (unit currency – as specified in C0.4)
70671
Investment required (unit currency – as specified in C0.4)
82949
Payback period
1-3 years
Estimated lifetime of the initiative
3-5 years
Comment
Avaya installed LED lighting in six of its facilities in India.
Initiative category & Initiative typeCompany policy or behavioral change

Other, please specify (Business Travel Policy)

Estimated annual CO2e savings (metric tonnes CO2e)
4691
Scope(s)Scope 3
Voluntary/Mandatory
Voluntary
Annual monetary savings (unit currency – as specified in C0.4)
23400000
Investment required (unit currency – as specified in C0.4)
0Payback period<1 year
Estimated lifetime of the initiative>30 years
Comment
Avaya maintains a strict policy to leverage our communication & collaboration solutions to maintain business travel discipline and avoid unnecessary avoid business travel.

C4.3c(C4.3c) What methods do you use to drive investment in emissions reduction activities?
MethodComment

Compliance with regulatory
requirements/standards

As regulations expand around the world, they provide an effective driver to internal investments and decisions regarding emission reductions and efficiency measures.

Financial optimization
calculations

Although they require an initial investment, our energy efficiency initiatives realize cost savings in the long-run. Our strict travel policy does not require investment to implement, but
generates cost savings and carbon emission reductions by using our own technology to host engaging and efficient remote meetings.

C4.5(C4.5) Do you classify any of your existing goods and/or services as low-carbon products or do they enable a third party to avoid GHG emissions?
Yes

C4.5a
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(C4.5a) Provide details of your products and/or services that you classify as low-carbon products or that enable a third party to avoid GHG emissions.
Level of aggregation
Company-wide
Description of product/Group of products
As a global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for multi-touch contact centerand unified communications offered on premises, in the cloud, or a hybrid. Avaya’s software and services reduces the need for hardware, increases efficiency, and lowers
the total cost of ownership, which in turn avoids carbon emissions. In addition, Avaya’s collaboration technology, such as Avaya Spaces, can be leveraged to reduce travelemissions by migrating meetings from the physical to the digital realm. Both Avaya and its customers harness our solutions in order to avoid emissions and reduce ourenvironmental impact.
Are these low-carbon product(s) or do they enable avoided emissions?
Avoided emissions
Taxonomy, project or methodology used to classify product(s) as low-carbon or to calculate avoided emissions
Evaluating the carbon-reducing impacts of ICT% revenue from low carbon product(s) in the reporting year88
% of total portfolio value<Not Applicable>
Asset classes/ product types<Not Applicable>
Comment
Software and services accounted for 88% of FY20 GAAP revenue, which Avaya considers to enable avoided emissions since our software and services reduce the needfor hardware, business travel, and physical infrastructure.
Level of aggregation
Group of products
Description of product/Group of products
As part of our strategic business plan, Avaya has invested in R&D to develop new and improved technologies that reduce electricity consumption, as well as server
virtualization that saves electricity and physical space. Avaya is focused on designing increasingly energy efficient products through its Design for Environment (DfE)
program; currently our J179, J169 and J129 VoIP phones are ENERGY STAR certified products listed on the ENERGY STAR website. These products reduce energy
consumption, increase efficiency, and avoid carbon emissions.
Are these low-carbon product(s) or do they enable avoided emissions?
Avoided emissions
Taxonomy, project or methodology used to classify product(s) as low-carbon or to calculate avoided emissions
Evaluating the carbon-reducing impacts of ICT% revenue from low carbon product(s) in the reporting year
% of total portfolio value<Not Applicable>
Asset classes/ product types<Not Applicable>
Comment

C5. Emissions methodology

C5.1

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(C5.1) Provide your base year and base year emissions (Scopes 1 and 2).
Scope 1
Base year start
January 1 2014
Base year end
December 31 2014
Base year emissions (metric tons CO2e)
21818
Comment
Scope 2 (location-based)
Base year start
January 1 2014
Base year end
December 31 2014
Base year emissions (metric tons CO2e)
83752
Comment
Scope 2 (market-based)
Base year start
Base year end
Base year emissions (metric tons CO2e)
Comment

C5.2(C5.2) Select the name of the standard, protocol, or methodology you have used to collect activity data and calculate emissions.
IEA CO2 Emissions from Fuel Combustion
IPCC Guidelines for National Greenhouse Gas Inventories, 2006
The Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standard (Revised Edition)
US EPA Emissions & Generation Resource Integrated Database (eGRID)

C6. Emissions data

C6.1
(C6.1) What were your organization’s gross global Scope 1 emissions in metric tons CO2e?
Reporting year
Gross global Scope 1 emissions (metric tons CO2e)
4123
Start date
<Not Applicable>
End date<Not Applicable>
Comment

C6.2(C6.2) Describe your organization’s approach to reporting Scope 2 emissions.
Row 1​Scope 2, location-based​
We are reporting a Scope 2, location-based figure
Scope 2, market-based
We are reporting a Scope 2, market-based figure
Comment

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C6.3(C6.3) What were your organization’s gross global Scope 2 emissions in metric tons CO2e?
Reporting year
Scope 2, location-based
23858
Scope 2, market-based (if applicable)
24913
Start date
<Not Applicable>
End date<Not Applicable>
Comment

C6.4(C6.4) Are there any sources (e.g. facilities, specific GHGs, activities, geographies, etc.) of Scope 1 and Scope 2 emissions that are within your selected reporting
boundary which are not included in your disclosure?
Yes

C6.4a
(C6.4a) Provide details of the sources of Scope 1 and Scope 2 emissions that are within your selected reporting boundary which are not included in yourdisclosure.
SourceFugitive emissions
Relevance of Scope 1 emissions from this source
No emissions excluded
Relevance of location-based Scope 2 emissions from this source
Emissions are relevant and calculated, but not disclosed
Relevance of market-based Scope 2 emissions from this source (if applicable)
Emissions are relevant and calculated, but not disclosed
Explain why this source is excluded
Fugitive emissions were calculated and estimated to be approximately 2% of our Scope 2 emissions. Because of their minimal impact on our Scope 2 footprint, they are notincluded in our disclosure.
SourceFacilities smaller than 400 sq. ft.
Relevance of Scope 1 emissions from this source
Emissions are not evaluatedRelevance of location-based Scope 2 emissions from this source
Emissions are not evaluatedRelevance of market-based Scope 2 emissions from this source (if applicable)
Emissions are not evaluated
Explain why this source is excluded
Avaya does not include facilities less than 400 square feet in its Scope 1 or Scope 2 emissions. These sites comprise approximately 0.2% of our real estate footprint, so
their impact on our carbon footprint is negligible.

C6.5(C6.5) Account for your organization’s gross global Scope 3 emissions, disclosing and explaining any exclusions.

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Purchased goods and services
Evaluation status
Relevant, calculated
Metric tonnes CO2e
106883Emissions calculation methodology
Environmentally extended Input-output (IO) analysis is a methodology used in environmental accounting which reflects the link between economic consumption activities
and environmental impact. Avaya worked with an external consultant to analyze 2017 spend data for purchased goods and services, capital goods, and upstream leased
assets and categorize these activities into their respective IO spend categories applying emission factors developed by the Green Design Institute, Carnegie Mellon
University (2002 US Benchmark Version of the Economic Input-Output Life Cycle Assessment (EIO-LCA) Model). http://www.eiolca.net/cgi-bin/dft/use.pl (last accessed
March 18th, 2015.) Because there were no significant changes in the business, the metric tons CO2e for purchased goods and services calculated in 2017 was used as an
estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
0Please explain
Used internal spend data; no external data obtained from suppliers or value chain partners.
Capital goods
Evaluation status
Relevant, calculated
Metric tonnes CO2e
164128Emissions calculation methodology
Environmentally extended Input-output (IO) analysis is a methodology used in environmental accounting which reflects the link between economic consumption activities
and environmental impact. Avaya worked with an external consultant to analyze 2017 spend data for purchased goods and services, capital goods, and upstream leased
assets and categorize these activities into their respective IO spend categories applying emission factors developed by the Green Design Institute, Carnegie Mellon
University (2002 US Benchmark Version of the Economic Input-Output Life Cycle Assessment (EIO-LCA) Model). http://www.eiolca.net/cgi-bin/dft/use.pl (last accessed
March 18th, 2015.) Because there were no significant changes in the business, the metric tons CO2e for capital goods calculated in 2017 was used as an estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
0Please explain
Used internal spend data; no external data obtained from suppliers or value chain partners.
Fuel-and-energy-related activities (not included in Scope 1 or 2)
Evaluation status
Relevant, calculated
Metric tonnes CO2e
13168
Emissions calculation methodology
Upstream emissions associated with fuel and energy consumed by Avaya-operated facilities and vehicles include emissions associated with fuel extraction and delivery,
and with the generation of energy that is lost during the distribution of energy over physical energy infrastructure. Emissions were calculated using emissions factors
published by the UK Department of Environment, Food, and Rural Affairs. Global warming potentials were sourced from the IPCC’s 5th Assessment Report. Because there
were no significant changes in the business, the metric tons CO2e for fuel- and energy-related activities calculated in 2018 was used as an estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
100
Please explain
Used fuel and energy data from utility bills and third-party logistics partners.
Upstream transportation and distribution
Evaluation status
Relevant, calculated
Metric tonnes CO2e
10534
Emissions calculation methodology
Upstream emissions associated with transportation and distribution of products and product inputs were calculated using records provided by third party logistics partners.
The distance and weight of shipments were multiplied by emissions factors sourced from the EPA. Global warming potentials were sourced from the IPCC’s 5thAssessment Report. Because there were no significant changes in the business, the metric tons CO2e for upstream transportation and distribution calculated in 2017 wasused as an estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
100
Please explain
Used data provided by third-party logistics partners.

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Waste generated in operations
Evaluation status
Relevant, calculated
Metric tonnes CO2e605
Emissions calculation methodology
Emissions factors for the transportation of waste generated at Avaya facilities to waste processing plants were derived from EPA WARM factors, and only include emissions
associated with transportation of waste. Global warming potentials were sourced from the IPCC’s 5th Assessment Report. Because there were no significant changes inthe business, the metric tons CO2e for waste generated in operations calculated in 2017 was used as an estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
100
Please explain
Used waste data from utility bills.
Business travel
Evaluation status
Relevant, calculated
Metric tonnes CO2e
1654
Emissions calculation methodology
Business Travel includes short, medium and long-haul flights. Avaya receives detailed data, including departure and arrival locations, total miles and frequency of trips fromits third-party travel partner. Avaya applies DEFRA (2020) emission factors and calculates the associated emissions from business travel using its energy and carbon
software management tool. Also included in this footprint are emissions from rental cars; the total CO2 value is provided by our travel vendor.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
100
Please explain
Used data provided by third-party travel partner.
Employee commuting
Evaluation status
Relevant, calculated
Metric tonnes CO2e
16265
Emissions calculation methodology
Emissions were calculated applying average commuting mode, distance and speed, on a per-country basis, to the number of employees working at Avaya facilities in 2017.
This was then multiplied by the appropriate emission factors, based on the mode of transportation, which were sourced from the EPA Emissions Factor Hub. Global
warming potentials were sourced from the IPCC’s 5th Assessment Report. Because there were no significant changes in the business, the metric tons CO2e for employee
commuting calculated in 2017 was used as an estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
0Please explain
Utilized internal data on headcount and office locations; no external data obtained from suppliers or value chain partners.
Upstream leased assets
Evaluation status
Relevant, calculated
Metric tonnes CO2e
25943
Emissions calculation methodology
Environmentally extended Input-output (IO) analysis is a methodology used in environmental accounting which reflects the link between economic consumption activities
and environmental impact. Avaya worked with an external consultant to analyze 2017 spend data for purchased goods and services, capital goods, and upstream leased
assets and categorize these activities into their respective IO spend categories applying emission factors developed by the Green Design Institute, Carnegie Mellon
University (2002 US Benchmark Version of the Economic Input-Output Life Cycle Assessment (EIO-LCA) Model). http://www.eiolca.net/cgi-bin/dft/use.pl last accessed
March 18th, 2015.) Because there were no significant changes in the business, the metric tons CO2e for upstream leased assets calculated in 2017 was used as an
estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
0Please explain
Used internal spend data; no external data obtained from suppliers or value chain partners.

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Downstream transportation and distribution
Evaluation status
Relevant, calculated
Metric tonnes CO2e
26299
Emissions calculation methodology
Downstream emissions associated with transportation and distribution of products and product inputs were calculated using records provided by 3rd party logistics partners.
The distance and weight of shipments were multiplied by emissions factors sourced from the EPA. Global warming potentials were sourced from the IPCC’s 5thAssessment Report. Because there were no significant changes in the business, the metric tons CO2e for downstream transportation and distribution calculated in 2017
was used as an estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
0Please explain
Used data from third-party logistics partners.
Processing of sold products
Evaluation status
Not relevant, explanation provided
Metric tonnes CO2e
<Not Applicable>
Emissions calculation methodology<Not Applicable>
Percentage of emissions calculated using data obtained from suppliers or value chain partners<Not Applicable>
Please explain
Avaya determined this category to represent less than 0.1% of Scope 3 emissions.
Use of sold products
Evaluation status
Relevant, calculated
Metric tonnes CO2e446388Emissions calculation methodology
Avaya identified the total number of units sold for each of the product types sold by the company. These figures were then multiplied by assumed annual energy
consumption and an average emissions factor for the United States, to identify estimated emissions associated with use of products. The emissions factor was sourced
from the International Energy Agency, and global warming potentials were sourced from the IPCC’s 5th Assessment Report. Because there were no significant changes inthe business, the metric tons CO2e for use of sold products calculated in 2017 was used as an estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
0Please explain
Utilized internal product sales data; no external data obtained from suppliers or value chain partners.
End of life treatment of sold products
Evaluation status
Relevant, calculated
Metric tonnes CO2e
68
Emissions calculation methodology
End of life fate was determined by product sales and country regulations. Electronic waste is regulated in many countries and assumed to be recycled in such markets. Endof life emission factors were derived from emissions factors published by the Department of Environment, Food, and Rural Affairs. Because there were no significant
changes in the business, the metric tons CO2e for purchased goods and services calculated in 2017 was used as an estimate.
Percentage of emissions calculated using data obtained from suppliers or value chain partners
0Please explain
Utilized internal product sales data; no external data obtained from suppliers or value chain partners.
Downstream leased assets
Evaluation status
Not relevant, explanation provided
Metric tonnes CO2e
<Not Applicable>
Emissions calculation methodology<Not Applicable>
Percentage of emissions calculated using data obtained from suppliers or value chain partners<Not Applicable>
Please explain
Avaya does not have downstream leased assets.
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Franchises
Evaluation status
Not relevant, explanation provided
Metric tonnes CO2e
<Not Applicable>
Emissions calculation methodology<Not Applicable>
Percentage of emissions calculated using data obtained from suppliers or value chain partners<Not Applicable>
Please explain
This category is not applicable to Avaya because it does not have any franchises.
Investments
Evaluation status
Not relevant, explanation provided
Metric tonnes CO2e
<Not Applicable>
Emissions calculation methodology<Not Applicable>
Percentage of emissions calculated using data obtained from suppliers or value chain partners<Not Applicable>
Please explain
According to the GHG Protocol, this category is designed primarily for private and public financial institutions. Therefore, this category is not applicable to Avaya.
Other (upstream)
Evaluation status
Not relevant, explanation provided
Metric tonnes CO2e
<Not Applicable>
Emissions calculation methodology<Not Applicable>
Percentage of emissions calculated using data obtained from suppliers or value chain partners<Not Applicable>
Please explain
No other upstream categories were determined to be relevant to Avaya in our Scope 3 analysis.
Other (downstream)
Evaluation status
Not relevant, explanation provided
Metric tonnes CO2e
<Not Applicable>
Emissions calculation methodology<Not Applicable>
Percentage of emissions calculated using data obtained from suppliers or value chain partners<Not Applicable>
Please explain
No other upstream categories were determined to be relevant to Avaya in our Scope 3 analysis.

C6.7(C6.7) Are carbon dioxide emissions from biogenic carbon relevant to your organization?
No

C6.10

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(C6.10) Describe your gross global combined Scope 1 and 2 emissions for the reporting year in metric tons CO2e per unit currency total revenue and provide any
additional intensity metrics that are appropriate to your business operations.
Intensity figure
3.4
Metric numerator (Gross global combined Scope 1 and 2 emissions, metric tons CO2e)27981
Metric denominator
full time equivalent (FTE) employee
Metric denominator: Unit total
8266
Scope 2 figure used
Location-based% change from previous year
27
Direction of change
Decreased
Reason for change
Note: metric denominator unit is number of FTE employees in FY20. Our intensity figure decreased because the reduction in our Scope 1 and Scope 2 (location-based)emissions exceeded the change in FTE employees from 2019 to 2020. Avaya’s Scope 1 and Scope 2 (location-based) emissions decreased by 24%, which was primarily
due to reductions in energy use in Avaya facilities and fuel usage of Avaya fleet, which were impacted by the transition to remote work during COVID-19. Our FTE
employees increased slightly by 2%.
Intensity figure
9.7
Metric numerator (Gross global combined Scope 1 and 2 emissions, metric tons CO2e)27981
Metric denominator
unit total revenue
Metric denominator: Unit total
2873
Scope 2 figure used
Location-based% change from previous year
23
Direction of change
Decreased
Reason for change
Note: metric denominator unit is million USD in revenue for FY20. Our intensity figure decreased because the reduction in our Scope 1 and Scope 2 (location-based)emissions exceeded the change in GAAP revenue from 2019 to 2020. Avaya’s Scope 1 and Scope 2 (location-based) emissions decreased by 24%, which was primarily
due to reductions in energy use in Avaya facilities and fuel usage of Avaya fleet, which were impacted by the transition to remote work during COVID-19. Our FY20
revenue decreased by less than 1% compared to FY19.

C7. Emissions breakdowns

C7.1(C7.1) Does your organization break down its Scope 1 emissions by greenhouse gas type?
No

C7.2

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(C7.2) Break down your total gross global Scope 1 emissions by country/region.
Country/Region

Scope 1 emissions (metric tons CO2e)Austria

48

Belgium

91

Canada33

Croatia

13

Czechia

15

France144

Germany2274

Hungary

61

India

67

Ireland

409

Italy

102

Netherlands

146

Poland42South Africa

52

Spain

80

Switzerland

50

United Kingdom of Great Britain and Northern Ireland

297

United States of America

199

C7.3
(C7.3) Indicate which gross global Scope 1 emissions breakdowns you are able to provide.
By facility
By activity

C7.3b(C7.3b) Break down your total gross global Scope 1 emissions by business facility.
Facility

Scope 1 emissions (metric tons CO2e)

LatitudeLongitudePune-Tower III

918.512913

73.926437

Pune-Tower XI

54

18.516477

73.927599

Hyderabad-Vega

4

17.435542

78.386032

Galway161

53.285348-9.025049

Guildford

5

51.246985-0.59049

Columbia

13

39.168141-76.844421

Other, please specify: Corporate emissions from Avaya fleet (multiple facilities)

3877

C7.3c
(C7.3c) Break down your total gross global Scope 1 emissions by business activity.
Activity

Scope 1 emissions (metric tons CO2e)

Stationary diesel

228

Stationary natural gas

18

Avaya fleet

3877

C7.5

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(C7.5) Break down your total gross global Scope 2 emissions by country/region.
Country/Region

Scope 2, location-based(metric tons CO2e)

Scope 2, market-based(metric tons CO2e)

Purchased and consumed electricity,heat, steam or cooling (MWh)Argentina

116

100

309

Australia

511

511

676

Austria3

320

Bahrain

4

13

27

Belgium

34

34

169

Brazil

43

43

433

Canada

284

283

1826

Chile

11

10

29

China

553

553

899

Colombia

31

31

187

Croatia5530

Czechia

56

57

125

Denmark

3

10

19

France620

83Germany

1102

1658

2841

China, Hong Kong Special
Administrative Region

82

82

111

Hungary

190

210

735

India

6379

6362

8555

Indonesia

34

34

51

Ireland

998

1512

3064

Israel

688

688

1235

Japan

294

294

561

Kenya

2

2

12

Luxembourg

6

15

36

Malaysia

54

54

93

Mexico

82

82

179

Netherlands

100

130

264

New Zealand

5

5

41

Norway

1

4

12

Peru

6

6

29

Philippines

74

74

121

Poland

65

74

105

Russian Federation

87

87

262

Saudi Arabia

83

83

179

Singapore

443

443

1140

South Africa

17

17

22

Republic of Korea

168

168

352

Spain

41

54

162

Sweden2

4

54

Switzerland

15

13

260

Taiwan, Greater China

33

33

67

Thailand

34

34

78

Turkey28

28

67

United Arab Emirates

202

202

433

United Kingdom of GreatBritain and Northern Ireland

161

245

708

United States of America

10618

10378

26466

Italy

103

164

365

Purchased and consumed low-carbon electricity, heat, steam or coolingaccounted for in Scope 2 market-based approach (MWh)C7.6(C7.6) Indicate which gross global Scope 2 emissions breakdowns you are able to provide.
By facility
By activity

C7.6b

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(C7.6b) Break down your total gross global Scope 2 emissions by business facility.
Facility

Scope 2, location-based (metric tons CO2e)

Scope 2, market-based (metric tons CO2e)

Carrollton Data Center

437

519

Frankfurt 1 & 2 Data Center

355

556

Lebanon Data Center

1574

1925

Singapore Data Center

153

153

Causeway Bay

82

82

Singapore

290

290

North Ryde

393

393

Shanghai

86

86

Beijing - Oriental Plaza

201

201

Dalian180

180

Zhongshan

79

79

Bangalore - AMR Tech Park

131

131

Pune - Tower III

639

639

Pune - Tower XI

4616

4616

Hyderabad Vega

518

518

Gurgaon - MG Road

106

106

Osaka

5

5

Tokyo

289

289

Buenos Aires

116

100

Sao Paulo

43

43

Issy Les Moulineaux22Dusseldorf

117

183

Frankfurt - Theodor Heuss Allee

319

498

Hamburg - Sachenstrasse

46

72

Leipzig

34

54

Munich75

118

Stuttgart

76

118

Budapest

190

210

Galway

967

1467

Holon

688

688

Ancona - Radvision

46

77

Sesto San Giovanni - Viale Edison

1830

Madrid34

46

Guildford

148

227

Mexico City

82

82

Columbia

316

386

Thornton

3316

2954

Highlands Ranch 8740

916

854

Highlands Ranch 8744

2434

2168

Santa Clara

53

47

Estimated sites (multiple facilities)

3688

3723

C7.6c
(C7.6c) Break down your total gross global Scope 2 emissions by business activity.
Activity

Scope 2, location-based (metric tons CO2e)

Scope 2, market-based (metric tons CO2e)

Avaya facilities (purchased electricity)

17650

18038

Avaya facilities (estimated electricity)

3279

3314

Avaya facilities (estimated heating)

409

409

Data centers (purchased electricity)

2520

3152

C7.9
(C7.9) How do your gross global emissions (Scope 1 and 2 combined) for the reporting year compare to those of the previous reporting year?
Decreased

C7.9a

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(C7.9a) Identify the reasons for any change in your gross global emissions (Scope 1 and 2 combined), and for each of them specify how your emissions compare
to the previous year.
Change in Direction Emissions
Please explain calculation
emissions of change value(metric(percentage)
tons
CO2e)
Change inrenewableenergyconsumption<Not
Applicable>

Other
emissions
reduction
activities<Not
Applicable>

Divestment<Not
Applicable>

Acquisitions<Not
Applicable>

Mergers<Not
Applicable>

Change in
output<Not
Applicable>

Change inmethodology<Not
Applicable>

Change inboundary<Not
Applicable>

Change inphysicaloperatingconditions

2576

Decreased 7

Unidentified<Not
Applicable
>

Other

<Not
Applicable>

The following facility closures in 2020 lead to a reduction of 2,576 mtCO2e in Scope 2 location-based emissions: Paris (9 mtCO2e), Dietzenbach (210mtCO2e), Coppell (2,148 mtCO2e), and Santa Clara (209 mtCO2e). The formula for the calculation is: (Change in Scope 1 & 2 Emissions attributed to change
in physical operating conditions/Previous year Scope 1 & 2 Emissions) x 100. Therefore, 2,576 mtCO2e was divided by 36,756 mtCO2e, the 2019 grossScope 1 and 2 emissions, and then multiplied by 100 to calculate the 7% total reduction from change in physical operating conditions.

C7.9b(C7.9b) Are your emissions performance calculations in C7.9 and C7.9a based on a location-based Scope 2 emissions figure or a market-based Scope 2
emissions figure?
Location-based

C8. Energy

C8.1(C8.1) What percentage of your total operational spend in the reporting year was on energy?
More than 0% but less than or equal to 5%

C8.2(C8.2) Select which energy-related activities your organization has undertaken.
Indicate whether your organization undertook this energy-related activity in the reporting year
Consumption of fuel (excluding feedstocks)

Yes

Consumption of purchased or acquired electricity

Yes

Consumption of purchased or acquired heat

No

Consumption of purchased or acquired steamNo

Consumption of purchased or acquired cooling

No

Generation of electricity, heat, steam, or cooling

No

C8.2a
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(C8.2a) Report your organization’s energy consumption totals (excluding feedstocks) in MWh.
Heating value

MWh from renewable sources MWh from non-renewable sources Total (renewable and non-renewable) MWh

Consumption of fuel (excluding feedstock)

Unable to confirm heating value 0

19111

19111

Consumption of purchased or acquired electricity<Not Applicable>

5081

46379

51460

Consumption of purchased or acquired heat

<Not Applicable><Not Applicable><Not Applicable><Not Applicable>

Consumption of purchased or acquired steam<Not Applicable><Not Applicable><Not Applicable><Not Applicable>

Consumption of purchased or acquired cooling<Not Applicable><Not Applicable><Not Applicable><Not Applicable>

Consumption of self-generated non-fuel renewable energy <Not Applicable><Not Applicable><Not Applicable><Not Applicable>

Total energy consumption

5081

65490

70571

<Not Applicable>

C8.2b
(C8.2b) Select the applications of your organization’s consumption of fuel.
Indicate whether your organization undertakes this fuel application
Consumption of fuel for the generation of electricity

Yes

Consumption of fuel for the generation of heat

Yes

Consumption of fuel for the generation of steamNo

Consumption of fuel for the generation of coolingNo

Consumption of fuel for co-generation or tri-generation

No

C8.2c
(C8.2c) State how much fuel in MWh your organization has consumed (excluding feedstocks) by fuel type.
Fuels (excluding feedstocks)
DieselHeating value
Unable to confirm heating value
Total fuel MWh consumed by the organization
851
MWh fuel consumed for self-generation of electricity
851
MWh fuel consumed for self-generation of heat
MWh fuel consumed for self-generation of steam<Not Applicable>
MWh fuel consumed for self-generation of cooling<Not Applicable>
MWh fuel consumed for self-cogeneration or self-trigeneration<Not Applicable>
Emission factor
0.2683Unit
metric tons CO2e per MWh
Emissions factor source
IPCC 2006 Guidelines for National Greenhouse Gas Inventories
Comment
Fuels (excluding feedstocks)
Natural Gas
Heating value
Unable to confirm heating value
Total fuel MWh consumed by the organization
2118
MWh fuel consumed for self-generation of electricity
2030
MWh fuel consumed for self-generation of heat88
MWh fuel consumed for self-generation of steam<Not Applicable>

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MWh fuel consumed for self-generation of cooling<Not Applicable>
MWh fuel consumed for self-cogeneration or self-trigeneration<Not Applicable>
Emission factor
0.20251
Unit
metric tons CO2e per MWh
Emissions factor source
IPCC 2006 Guidelines for National Greenhouse Gas Inventories
Comment
Fuels (excluding feedstocks)
Motor Gasoline
Heating value
Unable to confirm heating value
Total fuel MWh consumed by the organization
16142
MWh fuel consumed for self-generation of electricity
MWh fuel consumed for self-generation of heat
16142
MWh fuel consumed for self-generation of steam<Not Applicable>
MWh fuel consumed for self-generation of cooling<Not Applicable>
MWh fuel consumed for self-cogeneration or self-trigeneration<Not Applicable>
Emission factor
8.78
Unit
kg CO2 per gallon
Emissions factor source
USEPA
Comment

C8.2e(C8.2e) Provide details on the electricity, heat, steam, and/or cooling amounts that were accounted for at a zero emission factor in the market-based Scope 2
figure reported in C6.3.
Sourcing method
None (no purchases of low-carbon electricity, heat, steam or cooling)
Low-carbon technology type
<Not Applicable>
Country/area of consumption of low-carbon electricity, heat, steam or cooling<Not Applicable>
MWh consumed accounted for at a zero emission factor<Not Applicable>
Comment

C9. Additional metrics

C9.1(C9.1) Provide any additional climate-related metrics relevant to your business.

C10. Verification
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C10.1(C10.1) Indicate the verification/assurance status that applies to your reported emissions.
Verification/assurance status
Scope 1No third-party verification or assurance

Scope 2 (location-based or market-based)

No third-party verification or assurance

Scope 3No third-party verification or assurance

C10.2(C10.2) Do you verify any climate-related information reported in your CDP disclosure other than the emissions figures reported in C6.1, C6.3, and C6.5?
No, but we are actively considering verifying within the next two years

C11. Carbon pricing

C11.1(C11.1) Are any of your operations or activities regulated by a carbon pricing system (i.e. ETS, Cap & Trade or Carbon Tax)?
No, but we anticipate being regulated in the next three years

C11.1d(C11.1d) What is your strategy for complying with the systems you are regulated by or anticipate being regulated by?
Avaya does business in approximately 190 countries around the world, so we anticipate being regulated by a carbon pricing system in the next three years. Avaya’s Law
Team monitors, reviews, and provides legal advice on current and emerging laws and regulations that are applicable to our business. In addition, the Director ESG has
engaged consultants to monitor relevant ESG laws and regulations. If Avaya must comply with a carbon pricing system in the next three years, Avaya’s Director of ESG will
work with the Law Team to ensure compliance and inform relevant business divisions, including finance and operations, about the regulatory requirements.

C11.2(C11.2) Has your organization originated or purchased any project-based carbon credits within the reporting period?
No

C11.3
(C11.3) Does your organization use an internal price on carbon?
No, and we do not currently anticipate doing so in the next two years

C12. Engagement

C12.1(C12.1) Do you engage with your value chain on climate-related issues?
Yes, our suppliers
Yes, our customers
Yes, other partners in the value chain

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(C12.1a) Provide details of your climate-related supplier engagement strategy.
Type of engagement
Compliance & onboarding
Details of engagement
Included climate change in supplier selection / management mechanism
Code of conduct featuring climate change KPIs
% of suppliers by number
96% total procurement spend (direct and indirect)
96% of supplier-related Scope 3 emissions as reported in C6.5
33
Rationale for the coverage of your engagement
As a member of the Responsible Business Alliance (RBA), Avaya adopted the RBA Code of Conduct, which includes requirements related to air emissions, energy
consumption, greenhouse gas emissions, water management, and solid waste. Avaya requires its direct Tier 1 suppliers to adhere to the RBA Code of Conduct by including
it in our contracts. Avaya’s direct Tier 1 suppliers account for approximately 96% of total suppliers and total procurement spend in FY20.
Impact of engagement, including measures of success
By requiring our direct Tier 1 suppliers to adhere to the RBA Code of Conduct, Avaya is promoting social, ethical, and environmental responsibility in our supply chain andreducing our supply chain risk. Avaya reserves the right to audit our suppliers to ensure compliance with the Code. Measures of success include: an increased number ofsuppliers adopting the RBA Code of Conduct; an increased number of suppliers passing audits; and reduced number of findings resulting from supplier audits.
Comment
Type of engagement
Information collection (understanding supplier behavior)
Details of engagement
Collect climate change and carbon information at least annually from suppliers% of suppliers by number
8% total procurement spend (direct and indirect)
53% of supplier-related Scope 3 emissions as reported in C6.5
18
Rationale for the coverage of your engagement
As a member of the Responsible Business Alliance (RBA), Avaya can access an on-line tool to request our suppliers complete an annual Self-Assessment Questionnaire(SAQ), which includes questions regarding corporate environmental policy, procedures, and management systems. In addition, Avaya can access annual supplier audits
which are performed by a third party to assess the suppliers’ compliance with the RBA Code of Conduct requirements, including include measuring energy consumption andgreenhouse gas emissions, waste minimization, water management, air emission reduction, and labor and ethics. Approximately 8% of our total suppliers are in the RBA
online tool; these suppliers account for 53% of our FY20 total procurement spend.
Impact of engagement, including measures of successAvaya has access to supplier audits, findings, and corrective actions on the RBA online platform. These assessments are performed by a third party to ensure compliancewith the code. Measures of success include: improvements in supplier audit scores over time; reduced number of findings and increased number of corrective actions
implemented; and increased number of suppliers completing the audits and SAQs.
Comment

C12.1b

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(C12.1b) Give details of your climate-related engagement strategy with your customers.
Type of engagement
Education/information sharing
Details of engagement
Share information about your products and relevant certification schemes (i.e. Energy STAR)% of customers by number
100% of customer - related Scope 3 emissions as reported in C6.5
58
Portfolio coverage (total or outstanding)<Not Applicable>
Please explain the rationale for selecting this group of customers and scope of engagement
Avaya shares information about the ENERGY STAR certification of our products (i.e. Avaya J129/J139/J169/J179 IP phones) publicly on our website and in our annual
Corporate Responsibility Report. We share this information publicly because it is pertinent information for all our customers. In addition, Avaya responds to customer
requests throughout the year and shares information on our environmental performance, energy rating of our products, corporate responsibility initiatives, and carbon
emissions data.
Impact of engagement, including measures of successAvaya improves its relationship with its customers by being transparent and sharing information on our environmental initiatives both publicly and through specific customer
inquiries and questionnaires. Customer satisfaction with our questionnaire responses and success on RFPS are important measures of our success.
Type of engagement
Education/information sharing
Details of engagement
Run an engagement campaign to education customers about your climate change performance and strategy% of customers by number
100% of customer - related Scope 3 emissions as reported in C6.5
58
Portfolio coverage (total or outstanding)<Not Applicable>
Please explain the rationale for selecting this group of customers and scope of engagement
As a member of the climate advocacy group, We Are Still In, Avaya participated in the We Are Taking Action Campaign. As part of the campaign, Avaya submitted a
Climate Action Contribution on their website to share information about our current goals and strategy to reduce our carbon emissions, and updates this information
annually. This information is made available to our customers on a public platform to raise awareness, stand firm in our commitments, and foster opportunities forcollaboration. Additionally, Avaya joined as a signatory to the “America Is All In” declaration in 2020 to continue our commitment.
Impact of engagement, including measures of successAvaya’s participating in the We Are Taking Action Campaign helped encourage others to step up and join the fight against climate change. A measure of success is the total
number of Climate Action Contributions submitted as part of the campaign. There are over 1,000 total contributions to date, which included businesses, investors, cities,
states, counties, cultural and educational institutions, and tribes.

C12.1d(C12.1d) Give details of your climate-related engagement strategy with other partners in the value chain.
Avaya’s stock trades publicly on the NYSE under the symbol AVYA. The company also has high yield debt, convertible securities, and warrants that trade publicly. As such,the Board and Executive Leadership team at the company are committed to providing those investors with access to duly disclosed information and perspective that isrelevant for investors as they make decisions to buy or sell Avaya’s equity and debt securities. This is achieved through the company’s investor relations department. Avaya
conducts proactive outreach to our investor community regularly throughout the year. In addition, ahead of our stockholder meeting, we conduct outreach focused on the top
25 stockholders, those who own 70-75% of the outstanding shares. Since emerging from bankruptcy in 2017, we have elevated and expanded our investor outreach program
which now includes ESG-related discussions, including but not limited to climate change. In FY 2020, we participated in upwards of 800 investor meetings, including regularquarterly dialogue with our top 30 stockholders .

Avaya engages with our employees around sustainability throughout the year. For example, Avaya organized various activities for employees to celebrate Earth Day andawarded prizes to selected winners. Additionally, Avaya sent employees educational articles about environmental issues, such as pollution, restoration, and managing ourcarbon footprint. Avaya hosted our annual Month of Giving, a spirited campaign that brings together Avaya employees, suppliers, and partners to support nonprofit
organizations around the globe. Many of the activities that employees lead and organize are environmental-focused, including beach cleanups, planting trees, andvolunteering with environmental organizations.

C12.3(C12.3) Do you engage in activities that could either directly or indirectly influence public policy on climate-related issues through any of the following?
Trade associations
Other
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C12.3b(C12.3b) Are you on the board of any trade associations or do you provide funding beyond membership?
No

C12.3e(C12.3e) Provide details of the other engagement activities that you undertake.
Avaya is a member of the Responsible Business Alliance (RBA) and has partnered with organizations such as the Silicon Valley Leadership Group to discuss climate change
and related policies.

C12.3f(C12.3f) What processes do you have in place to ensure that all of your direct and indirect activities that influence policy are consistent with your overall climatechange strategy?
Avaya’s Law Team monitors, review, and provide legal advice on current and emerging policies that are applicable to our business. Avaya’s Director of ESG meets monthly,
at a minimum, with regulatory review personnel to exchange information and receive guidance to ensure our activities that influence policy are consistent with Avaya’s overall
climate change strategy. In addition, quarterly meetings are held with Avaya management to review our business activities and ensure consistency with climate change
strategy and objectives.

C12.4

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(C12.4) Have you published information about your organization’s response to climate change and GHG emissions performance for this reporting year in places
other than in your CDP response? If so, please attach the publication(s).
Publication
In mainstream reports
StatusComplete
Attach the document
Avaya FY20 10-K Report.pdf
Page/Section reference
Risk Factors, pg. 27
Content elements
Risks & opportunities
Comment
Publication
In voluntary sustainability report
StatusUnderway – previous year attached
Attach the document
2019-corporate-responsibility-year-in-review.pdf
Page/Section referenceContent elements
Strategy
Emission targets
Comment
Publication
Other, please specify (ESG Metrics)
StatusUnderway – previous year attached
Attach the document
ESG Metrics.pdf
Page/Section referenceContent elements
Emissions figures
Other metrics
Comment

C15. Signoff

C-FI(C-FI) Use this field to provide any additional information or context that you feel is relevant to your organization's response. Please note that this field is optional
and is not scored.
-

C15.1(C15.1) Provide details for the person that has signed off (approved) your CDP climate change response.

Row 1

Job title

Corresponding job category

Director of ESG & Philanthropy

Other, please specify

SC. Supply chain module

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SC0.0(SC0.0) If you would like to do so, please provide a separate introduction to this module.

SC0.1(SC0.1) What is your company’s annual revenue for the stated reporting period?
Annual Revenue
Row 12873000000

SC0.2(SC0.2) Do you have an ISIN for your company that you would be willing to share with CDP?
Yes

SC0.2a(SC0.2a) Please use the table below to share your ISIN.

Row 1

ISIN country code (2 letters)

ISIN numeric identifier and single check digit (10 numbers overall)

US0534991098

SC1.1(SC1.1) Allocate your emissions to your customers listed below according to the goods or services you have sold them in this reporting period.
Requesting member
The Allstate Corporation
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e52
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
The Allstate Corporation
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
302
Uncertainty (±%)

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Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Amdocs Ltd
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e2
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Amdocs Ltd
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
12
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
AT&T Inc.
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e100
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities

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VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
AT&T Inc.
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e579
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Bank of America
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e60
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Bank of America
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e348
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo

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Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Barclays
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
17
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Barclays
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
101
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
BT Group
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e52
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased

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Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
BT Group
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
302
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Caesars Entertainment
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e3
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Caesars Entertainment
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
16
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.

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Requesting member
HSBC Holdings plc
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e3
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
HSBC Holdings plc
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
15
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Itaú Unibanco Holding S.A.
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e6
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Itaú Unibanco Holding S.A.

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Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e32
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Mastercard Incorporated
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
11
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Mastercard Incorporated
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
66
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
MetLife, Inc.
Scope of emissions
Scope 1

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Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
56
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
MetLife, Inc.
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
323
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
PayPal Holdings Inc
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e21
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
PayPal Holdings Inc
Scope of emissions
Scope 2
Allocation level
Company wide

CDP

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Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
122
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Prudential Financial, Inc.
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e30
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Prudential Financial, Inc.
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e176
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Robert Bosch GmbH
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>

CDP

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Emissions in metric tonnes of CO2e
35
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Robert Bosch GmbH
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
205
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Swisscom
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e3
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Swisscom
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e17

CDPPage 44 of 59

Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Telefónica
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e8
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Telefónica
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e47
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Telstra Corporation
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e2
Uncertainty (±%)
Major sources of emissions

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On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Telstra Corporation
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
13
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Verizon Communications Inc.
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
33
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Verizon Communications Inc.
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
189
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
Verified

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No
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Vodafone Group
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
24
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Vodafone Group
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e141
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Wells Fargo & Company
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
23
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method

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Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
Wells Fargo & Company
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e
133
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeDue to the complexity of data, Avaya is providing an allocation based upon Scope 1 and 2 emissions based upon customer-specific sales versus Avaya’s total sales.
Requesting member
California Department of General Services (DGS)
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeAvaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to DGS at this time. However, we are exploring this capability for future reporting cycles.
Requesting member
California Department of General Services (DGS)
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeCDP

Page 48 of 59

Avaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to DGS at this time. However, we are exploring this capability for future reporting cycles.
Requesting member
GSMA
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeAvaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to GSMA at this time. However, we are exploring this capability for future reporting cycles.
Requesting member
GSMA
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeAvaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to GSMA at this time. However, we are exploring this capability for future reporting cycles.
Requesting member
HP IncScope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeCDP

Page 49 of 59

Avaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to HP at this time. However, we are exploring this capability for future reporting cycles.
Requesting member
HP IncScope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeAvaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to HP at this time. However, we are exploring this capability for future reporting cycles.
Requesting member
U.S. General Services Administration - OMB ICR #3090-0319
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeAvaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to GSA at this time. However, we are exploring this capability for future reporting cycles.
Requesting member
U.S. General Services Administration - OMB ICR #3090-0319
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeCDP

Page 50 of 59

Avaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to GSA at this time. However, we are exploring this capability for future reporting cycles.
Requesting member
Citrix Systems
Scope of emissions
Scope 1
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
On-site fuel combustion from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeAvaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to Citrix Systems at this time. However, we are exploring this capability for future reporting cycles.
Requesting member
Citrix Systems
Scope of emissions
Scope 2
Allocation level
Company wide
Allocation level detail<Not Applicable>
Emissions in metric tonnes of CO2e0
Uncertainty (±%)
Major sources of emissions
Electricity consumption from facilities
VerifiedNo
Allocation method
Allocation based on the market value of products purchased
Please explain how you have identified the GHG source, including major limitations to this process and assumptions madeAvaya provides an allocation based upon Scope 1 and 2 emissions, where data is available, based upon customer-specific sales versus total sales. Due to lack of available
data, Avaya is unable to allocate emissions to Citrix Systems at this time. However, we are exploring this capability for future reporting cycles.

SC1.2(SC1.2) Where published information has been used in completing SC1.1, please provide a reference(s).

SC1.3(SC1.3) What are the challenges in allocating emissions to different customers, and what would help you to overcome these challenges?
Allocation challenges

Please explain what would help you overcome these challenges

Diversity of product lines makes
accurately accounting for eachproduct/product line cost ineffective

Because our product lines are diverse, complex and continuously evolving, it is difficult to categorize groups of products and quantify their associated carbon emissions. In
addition, the Avaya EHS/CSR team has been unable to obtain detailed data on the list of products/product lines used for each customer. For future reporting cycles, Avaya will
work internally to obtain the necessary data and reports in order to improve the accuracy of our emission allocations.

SC1.4

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(SC1.4) Do you plan to develop your capabilities to allocate emissions to your customers in the future?
Yes

SC1.4a(SC1.4a) Describe how you plan to develop your capabilities.
Avaya EHS/CSR will work internally with the sales and product team to try to obtain the data needed to improve the accuracy of our Scope 1 and Scope 2 emission
allocations. Additionally, we are working on our capabilities to allocate Scope 3 emissions to our customers in addition to Scope 1 and Scope 2.

SC2.1(SC2.1) Please propose any mutually beneficial climate-related projects you could collaborate on with specific CDP Supply Chain members.
Requesting member
Amdocs Ltd
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
AT&T Inc.
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Bank of America
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal

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We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Barclays
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
BT GroupGroup type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Caesars Entertainment
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
California Department of General Services (DGS)Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
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Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Citrix Systems
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
GSMA
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
HP IncGroup type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
HSBC Holdings plc
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
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Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Itaú Unibanco Holding S.A.
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Mastercard Incorporated
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
MetLife, Inc.
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
PayPal Holdings Inc
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Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Prudential Financial, Inc.
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Robert Bosch GmbHGroup type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Swisscom
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
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We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Telefónica
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Telstra Corporation
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
The Allstate Corporation
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
U.S. General Services Administration - OMB ICR #3090-0319
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
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Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Verizon Communications Inc.
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Vodafone Group
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.
Requesting member
Wells Fargo & Company
Group type of project
Other, please specify (To be determined)
Type of project
Other, please specify (To be determined)
Emissions targeted
Actions that would reduce both our own and our customers’ emissions
Estimated timeframe for carbon reductions to be realized
1-3 years
Estimated lifetime CO2e savings
Estimated payback
1-3 years
Details of proposal
We are open to working with our customers. Since ICT technologies have carbon enablement benefits, there may be an opportunity to pursue a joint project looking further
into the CO2 reductions that have been realized by the customer per its adoption of Avaya technology.

SC2.2(SC2.2) Have requests or initiatives by CDP Supply Chain members prompted your organization to take organizational-level emissions reduction initiatives?
No

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SC4.1(SC4.1) Are you providing product level data for your organization’s goods or services?
No, I am not providing data

Submit your response
In which language are you submitting your response?
EnglishPlease confirm how your response should be handled by CDP

I am submitting my response

I am submitting to

Public or Non-Public Submission

Are you ready to submit the additional Supply Chain questions?

Customers

Public<Not Applicable>

Please confirm below
I have read and accept the applicable Terms

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