Introduction

Our Sustainability

GovernanceSocialEnvironment

Corporate Information

Communication with Stakeholders
The SoftBank Group builds relationships of trust through communication with stakeholders surrounding the Group, including shareholders and creditors, customers, business partners, employees, governments,
administrative agencies and local communities, and will incorporate their perspectives into our corporate activities.

Stakeholders

Communication opportunities and content*1

Shareholders andcreditors of the Group

Customers who use
the Group’s products
and services

Shareholders andcreditors

Business partnersof the Group

P. 15 Corporate Governance
P. 45 Major External Evaluations of
Sustainability

Shareholders and creditors

Annual General Meeting of Shareholders, Earnings
Results Brieﬁngs, Investor Brieﬁngs, etc.
Meetings with institutional investors and analysts(624 in FY2021)
Publication of the SoftBank Group Report(Annual Reports), Sustainability Reports, Reports
to Shareholders, etc.
Expansion of information on the website
Publication of press releases and notices
Establishment of the inquiry counter
Expansion of information on the website
Communication through social media, etc.

P. 45 Corporate Data

Customers

Business partners

Establishment and dissemination of the Supplier
Code of Conduct
Information sharing through our website, theSoftBank Group Report (Annual Reports) andSustainability Reports

P. 19 Supplier Code of Conduct
P. 28 Respect for Human Rights in the
Supply Chain
P. 37 Basic Policy on Environmental
Initiatives

Holding employee roundtables (twice a year)
Conducting employee satisfaction surveys(once a year)
Establishment of an internal reporting system /helplines

P. 20 Ethics & Compliance Helpline
P. 28 Respect for Human Rights
P. 29 Human Resources Strategy
P. 30 Diversity & InclusionP. 31 Creating a Supportive Working
Environment
P. 32 Industrial Safety and Health

Governments
andadministrative
agencies

Policy proposals and other activities through industry
associations, etc.
– Operation of the Renewable Energy Council and
the GDC Renewable Energy Council– Participation in Japan Climate Initiative

P. 42 Promotion of a Low-Carbon
Society through Initiatives

P. 32 Industrial Safety and HealthP. 34 Participation in Our Community

Local
communities

Participation in local communities– Measures against COVID-19 (operating vaccination centers, setting up PCR testing centers, etc.),
development of local human resources, support
for disaster-stricken areas, support for Ukrainian
refugees, etc.
Conducting social contribution activities– Implementation of collaborative projects such as
the next generation leader development program

P. 34 Participation in Our Community

NPOs and NGOs

Business
partners

Customers

Employees

Society

Employees

Society

Employees of
the Group andtheir families

Governments, administrative
agencies, local communities,
NPOs, NGOs, and otherswith whom we haverelationships through ourbusiness activities

Related content in this report*1 Describes information related to SBG.

44

Introduction

Our Sustainability

GovernanceSocialMajor External Evaluations of Sustainability (As of April 30, 2022)

Environment

Corporate Information

Corporate Data (As of March 31, 2022)

Inclusion in ESG Indexes
Index nameCompany

Corporate name

SoftBank Group Corp.

Dow Jones Sustainability World Index (DJSI World)

Z Holdings Corporation

Corporate website

https://group.softbank/en/

Dow Jones Sustainability Asia Paciﬁc Index (DJSI Asia Paciﬁc)

SoftBank Corp.
Z Holdings Corporation

Established

September 3, 1981

FTSE4Good Index Series*2
FTSE Blossom Japan Index*2
FTSE Blossom Japan Sector Relative Index*2

SoftBank Group Corp.
SoftBank Corp.
Z Holdings Corporation

Corporate headquarters

1-7-1, Kaigan, Minato-Ku,
Tokyo 105-7537

Telephone number+81-3-6889-2000

Representative

Masayoshi Son,
Representative Director,
Corporate Ofﬁcer, Chairman & CEO

Common stock

238,772 million yen

Subsidiaries

1,316

Associates

565

Joint ventures

37

Number of employees

255 (consolidated basis: 59,721)

Main business

Pure holding company

Independent auditor

Deloitte Touche Tohmatsu

MSCI Japan Empowering Women Index (WIN)*

3

MSCI Japan ESG Select Leaders Index*4

SoftBank Group Corp.
SoftBank Corp.
Z Holdings Corporation
SoftBank Corp.
Z Holdings Corporation

Major Evaluations and Accreditations, etc.
The Sustainability Yearbook Member

Health & Productivity Management
Outstanding Organizations Recognition
Program (White 500)

SBG, SoftBank Corp., *1 Z Holdings Corporation

Selected as Sustainability Yearbook
Member by S&P Global in the
Sustainability Yearbook 2022, a listingof companies with outstanding
sustainability.

SoftBank Corp., Z Holdings Corporation

Certiﬁed as a Health & Productivity
Management Outstanding
Organization in the large enterprise
category (White 500).

CDP
SBG, SoftBank Corp.

Received an A- score in theoverall rating and the Supplier
Engagement Rating in the ﬁeldof climate change by CDP,
an international environmentrelated NGO.

Nikkei SDGs Management Survey 2021

Eruboshi

Science Based Targets (SBT)SoftBank Corp.

SoftBank Corp.

SoftBank Corp.

Received the highest rating of 5 stars in the
Nikkei SDGs Management Survey 2021, which
comprehensively evaluates each company’s
SDGs management. In addition, SoftBank
Corp. received the Social Value Award, which is
given to companies in recognition of signiﬁcant
contributions of value to society.

Certiﬁed as an Eruboshi(certiﬁcation level 2) as
a company with outstanding
initiatives to promote the active
participation of women.

Targets set forth in SoftBank
Corp.’s Carbon-Neutral 2030
Declaration were veriﬁed
as Science Based Targets(SBT), as they are based on
scientiﬁc evidence.

Cyber Index Corporate Survey 2021

Kurumin Certiﬁcation
Platinum Kurumin Certiﬁcation

EcoVadis Silver Certiﬁcation

SBG, SoftBank Corp., Z Holdings Corporation

Certiﬁed as a model company for its
excellent cybersecurity stance andinformation disclosure in the survey
conducted by the Information Technology
Federation of Japan.

SBG, SoftBank Corp.

SBG granted Kurumin
certiﬁcation, and SoftBank Corp.
granted Platinum Kurumin certiﬁcation, respectively, as excellent
childcare support companies.

See the ofﬁcial website of each company for further details.
SoftBank Group Corp.

SoftBank Corp.

Z Holdings Corporation

SoftBank Corp.

Granted a Silver rating ina survey conducted by
EcoVadis, a French evaluation
organization specializing insustainability assessment of
supply chains.

Inquiries
SoftBank Group Corp.
https://group.softbank/en/contact*1 SoftBank Corp. was also selected as an Industry Mover for improving its scorethe most from the previous year.
*2 FTSE Russell (the trading name of FTSE International Limited and Frank Russell Company) conﬁrms
that SoftBank Group Corp., SoftBank Corp. and Z Holdings Corporation have been independently
assessed according to the FTSE4Good Index Series, FTSE Blossom Japan Index series criteria, andhave satisﬁed the requirements to become a constituent of those index series.
*3 THE INCLUSION OF SoftBank Group Corp., SoftBank Corp. and Z Holdings Corporation IN
ANY MSCI INDEX, AND THE USE OF MSCI LOGOS, TRADEMARKS, SERVICE MARKS OR
INDEX NAMES HEREIN, DO NOT CONSTITUTE A SPONSORSHIP, ENDORSEMENT ORPROMOTION OF SoftBank Group Corp. and Z Holdings Corporation BY MSCI OR ANY OF ITS
AFFILIATES. THE MSCI INDEXES ARE THE EXCLUSIVE PROPERTY OF MSCI. MSCI AND THE
MSCI INDEX NAMES AND LOGOS ARE TRADEMARKS OR SERVICE MARKS OF MSCI OR ITSAFFILIATES.
*4 THE INCLUSION OF SoftBank Corp. and Z Holdings Corporation IN ANY MSCI INDEX, AND
THE USE OF MSCI LOGOS, TRADEMARKS, SERVICE MARKS OR INDEX NAMES HEREIN,
DO NOT CONSTITUTE A SPONSORSHIP, ENDORSEMENT OR PROMOTION OF SoftBank
Corp. and Z Holdings Corporation BY MSCI OR ANY OF ITS AFFILIATES. THE MSCI INDEXESARE THE EXCLUSIVE PROPERTY OF MSCI. MSCI AND THE MSCI INDEX NAMES AND
LOGOS ARE TRADEMARKS OR SERVICE MARKS OF MSCI OR ITS AFFILIATES.

45

Introduction

Our Sustainability

GovernanceSocialEnvironment

Corporate Information

GRI Standards Content Index (As of September 30, 2022)
This report was prepared with reference to the sustainability reporting standards of the Global Reporting Initiative (GRI). The following index details the relevant content of this report and SBG’s website.

General Disclosures
Disclosure item

Related pages

GRI 102: General Disclosures 2016

Name of the organization

P. 45 Corporate Data
web Corporate Data

102-2

Activities, brands, products, and services

P. 4 Segment Information
P. 45 Corporate Data
web Segments

102-3

Location of headquarters

P. 45 Corporate Data
web Corporate Data

102-4

Location of operations

web Group Companies

102-5

Ownership and legal form

P. 45 Corporate Data
web Corporate Data

102-6

Markets served

P. 4 Segment Information
web Segments

Scale of the organization

P. 4 Segment Information
P. 45 Corporate Data
web Corporate Data
web Highlights

102-7

Information on employees and other workers

web ESG Data > Social-related data > Human Resources
and Diversity

102-9

Supply chain

P. 19 Supplier Code of Conduct
P. 28 Respect for Human Rights in the Supply Chain
P. 37 Basic Policy on Environmental Initiatives
web Social Initiatives > Supply Chain Management102-10Signiﬁcant changes to the organization andits supply chain

Not applicable

102-8

Related pages

Strategy

Organizational Profile
102-1

Disclosure item

102-14 Statement from senior decision-makerP. 3 Message from the Chairman & CEO
web Top Message

102-15 Key impacts, risks, and opportunities

P. 9 Our Basic ApproachP. 22 Risk Management
P. 37 Climate-related Information Disclosures in Accordancewith the TCFD Recommendations
web Our Approach to Sustainability > Our Material Issues –Strategic Material Issues
web Risk Management
web Environmental Initiatives > Efforts to Address Climate
Change > Climate-related Information Disclosures inaccordance with the TCFD Recommendations

Ethics and Integrity

102-16

Values, principles, standards, and normsof behavior

P. 4 Corporate Philosophy / Vision / Cluster of No. 1 Strategy
P. 19 SoftBank Group Code of Conduct
web Vision & Strategy
web Compliance > SoftBank Group Code of Conduct102-17

Mechanisms for advice and concerns
about ethics

P. 20 Ethics & Compliance Helpline
web Compliance > Ethics & Compliance Helpline

Governance102-18 Governance structure

P. 15 Corporate Governance
web Corporate Governance102-19 Delegating authority

P. 10 Sustainability Governance Structure
P. 15 Corporate Governance
web Our Approach to Sustainability > Sustainability
Governance Structure
web Corporate Governance System

Executive-level responsibility for economic,
102-20environmental, and social topics

P. 10 Sustainability Governance Structure
P. 11 Feature: Sustainability Committee
web Our Approach to Sustainability > Sustainability
Governance Structure102-11 Precautionary Principle or approachP. 15 Corporate GovernanceP. 22 Risk Management
web Corporate Governance
web Risk Management102-12 External initiatives

P. 42 Promotion of a Low-Carbon Society through Initiatives
web Environmental Initiatives > Efforts to Address Climate
Change > Promoting decarbonization through initiatives

102-21

Consulting stakeholders on economic,
environmental, and social topics

P. 44 Communication with Stakeholders

102-13 Membership of associations

P. 42 Promotion of a Low-Carbon Society through Initiatives
web Environmental Initiatives > Efforts to Address Climate
Change > Promoting decarbonization through initiatives

102-22Composition of the highest governance bodyand its committees

P. 15 Corporate Governance
web Corporate Governance System
web Corporate Management

46

Introduction

Our Sustainability

Disclosure item

Related pages

102-23 Chair of the highest governance body

P. 15 Corporate Governance
web Corporate Governance System

102-24

Nominating and selecting the highest
governance body102-25 Conﬂicts of interest

102-26

Role of highest governance body in setting
purpose, values, and strategy

102-27 Collective knowledge of highest governance body102-28

Evaluating the highest governancebody’s performance

Identifying and managing economic,
102-29environmental, and social impacts

102-30 Effectiveness of risk management processes

Review of economic, environmental, and102-31social topics

Highest governance body’s role in102-32sustainability reporting

102-33 Communicating critical concerns

GovernanceSocialEnvironment

Disclosure item

Related pages

102-34 Nature and total number of critical concerns

P. 20 Ethics and Compliance Program
web ESG Data > Governance-related data >Number of Disciplinary Actions related to Violations ofCompany Regulations, Laws, etc.

102-35 Remuneration policies

P. 18 Executive Compensation System
web Corporate Management > Compensation

102-36 Process for determining remuneration

P. 18 Executive Compensation System
web Corporate Management > Compensation

102-37 Stakeholders’ involvement in remuneration

P. 18 Executive Compensation System
web Corporate Management > Compensation

P. 15 Corporate Governance
web Corporate Governance System
P. 16 Status of the Board of Directors and its Members
P. 17 Status of the Audit & Supervisory Board and its Members
web Corporate Management
web Corporate Governance System > Chart of Corporate
Governance System > Board of Directors
P. 15 Corporate Governance
web Corporate Governance System
P. 10 Sustainability Governance Structure
web Our Approach to Sustainability > Sustainability
Governance Structure

Corporate Information

102-38 Annual total compensation ratio
102-39Percentage increase in annual totalcompensation ratio

P. 15 Corporate Governance
web Corporate Governance System > Chart of Corporate
Governance System > Board of Directors

Stakeholder Engagement102-40 List of stakeholder groups

P. 44 Communication with Stakeholders

P. 9 Our Basic ApproachP. 15 Corporate GovernanceP. 22 Risk Management
P. 37 Climate-related Information Disclosures in Accordancewith the TCFD Recommendations
web Our Approach to Sustainability
web Corporate Governance
web Risk Management
web Environmental Initiatives > Efforts to Address Climate
Change > Climate-related Information Disclosures inaccordance with the TCFD Recommendations

102-41 Collective bargaining agreements

web Social Initiatives > Creating a Supportive Working
Environment > Labor practices

102-42 Identifying and selecting stakeholders

P. 44 Communication with Stakeholders

102-43 Approach to stakeholder engagement

P. 44 Communication with Stakeholders

102-44 Key topics and concerns raised

P. 44 Communication with Stakeholders

Reporting Practice102-45

Entities included in the consolidated
ﬁnancial statements

web Group Companies

102-46 Deﬁning report content and topic Boundaries

P. 1

102-47 List of material topics

P. 9 Our Basic Approach
web Our Approach to Sustainability > Our Material Issues– Strategic Material Issues

102-48 Restatements of information

Not applicable

102-49 Changes in reporting

Not applicable

102-50 Reporting period

P. 1

Editorial Policy

P. 22 Risk Management
P. 37 Climate-related Information Disclosures in Accordancewith the TCFD Recommendations
web Risk Management
web Environmental Initiatives > Efforts to Address Climate
Change > Climate-related Information Disclosures inaccordance with the TCFD Recommendations

102-51 Date of most recent report

P. 1

Editorial Policy

102-52 Reporting cycle

P. 1

Editorial Policy

102-53 Contact point for questions regarding the report

P. 45 Corporate Data
web Contact Us

P. 9 Our Basic ApproachP. 11 Feature: Sustainability Committee
web Top Message
web Our Approach to Sustainability > Sustainability
Governance Structure102-55 GRI content index

P. 46 GRI Standards Content Index

102-56 External assurance

web ESG Data > Environment-related data > Third-Party
Veriﬁcation of Environmental Data

P. 22 Risk Management
P. 37 Climate-related Information Disclosures in Accordancewith the TCFD Recommendations
web Risk Management
web Environmental Initiatives > Efforts to Address Climate
Change > Climate-related Information Disclosures inaccordance with the TCFD Recommendations

P. 15 Corporate Governance
web Corporate Governance System
web Internal Control System

102-54Claims of reporting in accordance with
the GRI Standards

P. 1

Editorial Policy

Editorial Policy

GRI 103: Management Approach 2016
103-1

Explanation of the material topic and its BoundaryP. 9 Our Basic Approach
web Our Approach to Sustainability > Our Material Issues– Strategic Material Issues

47

Introduction

Our Sustainability

GovernanceSocialDisclosure item

Related pages

Disclosure item
GRI 203: Indirect Economic Impacts 2016103-2

P. 9 Our Basic ApproachP. 15 Corporate GovernanceP. 19 ComplianceP. 22 Risk Management
P. 24 Information Security
P. 28 Respect for Human Rights
P. 37 Basic Policy on Environmental Initiatives
web Our Approach to Sustainability
web Corporate Governance System
web Compliance
web Risk Management
web Information Security
web Social Initiatives > Respect for Human Rights >Our stance on human rights
web Environmental Initiatives > Environment Management

103-3

The management approach and its components

Evaluation of the management approachP. 18 Evaluation of the Effectiveness of the Board of Directors
P. 45 Major External Evaluations of Sustainability
web Corporate Governance System > Chart of Corporate
Governance System > Board of Directors
web External Evaluation

Environment

Corporate Information

Related pages

203-1

P. 32 Industrial Safety and HealthP. 34 Participation in Our Community
web ESG Data > Social-related data >Infrastructure investments and services supported
Social Contribution Activity Cost
web Our Response to COVID-19
web Participation in Our Community

203-2

Signiﬁcant indirect economic impacts

P. 34 Participation in Our Community
web Participation in Our Community

GRI 204: Procurement Practices 2016
204-1

Proportion of spending on local suppliers

GRI 205: Anti-corruption 2016
205-1

Operations assessed for risks related
to corruption

P. 21 Anti-corruption Initiatives
web Anti-corruption Initiatives

205-2

Communication and training aboutanti-corruption policies and procedures

P. 21 Anti-corruption Initiatives
web Anti-corruption Initiatives

205-3

Conﬁrmed incidents of corruption andactions taken

web ESG Data > Governance-related data >Number of Disciplinary Actions related to Violations ofCompany Regulations, Laws, etc.

GRI 206: Anti-competitive Behavior 2016

Economic
Disclosure item

206-1
Related pages

GRI 201: Economic Performance 2016

Legal actions for anti-competitive behavior,anti-trust, and monopoly practices

GRI 207: Tax 2019
207-1

Approach to tax

P. 21 Initiatives for Taxation
web Initiatives for Taxation

207-2

Tax governance, control, and risk management

P. 21 Initiatives for Taxation
web Initiatives for Taxation

207-3

Stakeholder engagement and management ofconcerns related to tax

P. 21 Initiatives for Taxation
web Initiatives for Taxation

207-4

Country-by-country reporting

Direct economic value generated and distributed

P. 34 Participation in Our Community
web Participation in Our Community
web Investor Relations
web ESG Data > Social-related data

201-2

Financial implications and other risks andopportunities due to climate change

P. 37 Climate-related Information Disclosures in Accordancewith the TCFD Recommendations
web Environmental Initiatives > Efforts to Address Climate
Change > Climate-related Information Disclosures inaccordance with the TCFD Recommendations

201-3

Deﬁned beneﬁt plan obligations andother retirement plans

Environmental

201-4

Financial assistance received from government

Disclosure item

201-1

GRI 202: Market Presence 2016
202-1
202-2

Ratios of standard entry level wage by gendercompared to local minimum wage
Proportion of senior management hired fromthe local community

Not applicable

Related pages

GRI 301: Materials 2016
web Social Initiatives > Creating a Supportive Working
Environment > Labor practices > Fair andindustry-competitive treatment

301-1

Materials used by weight or volume301-2

Recycled input materials used

301-3

Reclaimed products and their packaging materials

P. 43 Promotion of a Circular Economy
web Environmental Initiatives > Promotion of Circular Economy

48

Introduction

Our Sustainability

Disclosure item

Governance

Related pages

GRI 302: Energy 2016
302-1

Energy consumption within the organization

302-2

Energy consumption outside of the organization

302-3

Energy intensity

302-4

Reduction of energy consumption

302-5

Reductions in energy requirements of products
and services

SocialDisclosure item
306-5

web ESG Data > Environment-related data >Energy Consumption

Environment

Corporate Information

Related pages

Waste directed to disposal

GRI 307: Environmental Compliance 2016
307-1

Non-compliance with environmental laws andregulations

web Environmental Initiatives > Environment Management >Approach to environmental issues

GRI 308: Supplier Environmental Assessment 2016
P. 39 Reducing Greenhouse Gas Emissions from
Business Activities
web Environmental Initiatives > Efforts to Address Climate Change

GRI 303: Water and Effluents 2018308-1

P. 19 Supplier Code of Conduct
New suppliers that were screened using environ- P. 37 Basic Policy on Environmental Initiatives
mental criteria
web Environmental Initiatives > Environment Management >Environmentally-friendly supply chain

308-2

Negative environmental impacts in the supply
chain and actions taken

303-1

Interactions with water as a shared resource

303-2

Management of water discharge-related impacts

303-3

Water withdrawal

303-4

Water discharge

Social

303-5

Water consumption

Disclosure item

GRI 304: Biodiversity 2016

Related pages

GRI 401: Employment 2016

304-1

Operational sites owned, leased, managed in, or
adjacent to, protected areas and areas of highbiodiversity value outside protected areas

401-1

New employee hires and employee turnover

web ESG Data > Social-related data > Human Resources
and Diversity

304-2

Signiﬁcant impacts of activities, products, andservices on biodiversity

401-2

Beneﬁts provided to full-time employees that are
not provided to temporary or part-time employees

P. 31 Beneﬁts
web Social Initiatives > Creating a Supportive Working
Environment > Labor practices

401-3

Parental leave

304-3

Habitats protected or restored

304-4

IUCN Red List species and national conservation
list species with habitats in areas affected byoperations

GRI 402: Labor/Management Relations 2016
402-1

GRI 305: Emissions 2016
305-1

Direct (Scope 1) GHG emissions

web ESG Data > Environment-related data

305-2

Energy indirect (Scope 2) GHG emissions

web ESG Data > Environment-related data

305-3

Other indirect (Scope 3) GHG emissions

web ESG Data > Environment-related data

305-4

GHG emissions intensity

web ESG Data > Environment-related data305-5

Reduction of GHG emissions

P. 39 Reducing Greenhouse Gas Emissions from
Business Activities
web Environmental Initiatives > Efforts to Address Climate Change

305-6

Emissions of ozone-depleting substances (ODS)

305-7

Nitrogen oxides (NOX), sulfur oxides (SOX), andother signiﬁcant air emissions

GRI 306: Waste 2020
306-1

Waste generation and signiﬁcant waste-related
impacts

306-2

Management of signiﬁcant waste-related impacts

306-3

Waste generated

306-4

Waste diverted from disposal

Minimum notice periods regarding operationalchanges

GRI 403: Occupational Health and Safety 2018403-1

Occupational health and safety management
system403-2

Hazard identiﬁcation, risk assessment, andincident investigation

web Social Initiatives > Creating a Supportive Working
Environment > Industrial safety and health403-3

Occupational health services

web Social Initiatives > Creating a Supportive Working
Environment > Industrial safety and health403-4

Worker participation, consultation, andcommunication on occupational health and safety

web Social Initiatives > Creating a Supportive Working
Environment > Industrial safety and health403-5

Worker training on occupational health and safety

403-6

Promotion of worker health403-7

Prevention and mitigation of occupational healthand safety impacts directly linked by business
relationships

403-8

Workers covered by an occupational health andsafety management system

P. 31 Creating a Supportive Working Environment
web Social Initiatives > Creating a Supportive Working
Environment > Industrial safety and health49

Introduction

Our Sustainability

GovernanceSocialDisclosure item

Related pages

Disclosure item

403-9

Work-related injuries

web ESG Data > Social-related data > Safety and Healthof employees

GRI 412: Human Rights Assessment 2016403-10 Work-related ill health

web ESG Data > Social-related data > Safety and Healthof employees

GRI 404: Training and Education 2016
404-1

Average hours of training per year per employee

web ESG Data > Social-related data > Training and Development

404-2

Programs for upgrading employee skills andtransition assistance programs

P. 29 Human Resources Strategy
web Social Initiatives > Creating a Supportive Working
Environment > Human resources strategy

404-3

Percentage of employees receiving regularperformance and career development reviews

web Social Initiatives > Creating a Supportive Working
Environment > Human resources strategy >Career development management

GRI 405: Diversity and Equal Opportunity 2016405-1

Diversity of governance bodies and employees

405-2

Ratio of basic salary and remuneration of women
to menP. 30 Diversity & Inclusion
web ESG Data > Social-related data > Human Resources
and Diversity

406-1

Incidents of discrimination and corrective
actions taken

P. 20 Ethics & Compliance Helpline
web Compliance > Ethics & Compliance Helpline
web ESG Data > Governance-related data >Number of Disciplinary Actions related to Violations ofCompany Regulations, Laws, etc.

P. 28 Identifying Human Rights Risks
web Social Initiatives > Respect for Human Rights

412-2

Employee training on human rights policies
or procedures

P. 28 Respect for Human Rights
web Social Initiatives > Respect for Human Rights >Education and training activities

412-3

Signiﬁcant investment agreements and contracts
that include human rights clauses or that
underwent human rights screening

GRI 413: Local Communities 2016413-1

Operations with local community engagement,
impact assessments, and development programs

413-2

Operations with signiﬁcant actual and potential
negative impacts on local communities

414-1

New suppliers that were screened usingsocial criteria

414-2

Negative social impacts in the supply chain andactions taken

415-1

Political contributions

416-2

Incidents of non-compliance concerning the healthand safety impacts of products and services

GRI 409: Forced or Compulsory Labor 2016409-1

Operations and suppliers at signiﬁcant risk forincidents of forced or compulsory labor

GRI 410: Security Practices 2016
410-1

Security personnel trained in human rights
policies or procedures

GRI 411: Rights of Indigenous Peoples 2016
411-1

Incidents of violations involving rights ofindigenous peoples

web ESG Data > Governance-related data >Political Contributions

GRI 416: Customer Health and Safety 2016

Operations and suppliers in which the right tofreedom of association and collective bargaining
may be at risk

Operations and suppliers at signiﬁcant risk forincidents of child laborP. 19 Supplier Code of Conduct
P. 28 Respect for Human Rights in the Supply Chain
web Social Initiatives > Supply Chain Management

GRI 415: Public Policy 2016

Assessment of the health and safety impacts ofproduct and service categories

408-1

P. 34 Participation in Our Community
web Participation in Our Community

GRI 414: Supplier Social Assessment 2016

416-1

GRI 408: Child Labor 2016

Related pages

Operations that have been subject to humanrights reviews or impact assessments

GRI 407: Freedom of Association and Collective Bargaining 2016407-1

Corporate Information

412-1

web ESG Data > Social-related data > Salaries and Remuneration

GRI 406: Non-discrimination 2016

Environment

GRI 417: Marketing and Labeling 2016
417-1

Requirements for product and service
information and labeling

417-2

Incidents of non-compliance concerning productand service information and labeling

417-3

Incidents of non-compliance concerningmarketing communications

GRI 418: Customer Privacy 2016
418-1

Substantiated complaints concerning breachesof customer privacy and losses of customer data

GRI 419: Socioeconomic Compliance 2016
419-1

Non-compliance with laws and regulations inthe social and economic area

web ESG Data > Governance-related data > Number ofDisciplinary Actions related to Violations of Company
Regulations, Laws, etc.

50