Foxit PDF Secure
RMS Protector(SharePoint Extensions)User Manual© 2011 Foxit Corporation
All rights reserved.

Foxit PDF Secure RMS Protector
Copyright © 2011 Foxit Corporation. All Rights Reserved.
No part of this document can be reproduced, transferred, distributed
or stored in any format without the prior written permission of Foxit.
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Copyright (C) 2002-2005 Maxim Shemanarev(http://www.antigrain.com)
Permission to copy, use, modify, sell and distribute this software is
granted provided this copyright notice appears in all copies. This
software is provided "as is" without express or implied warranty, andwith no claim as to its suitability for any purpose.

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Foxit PDF Secure RMS Protector

Contents
Chapter 1 - Overview............................................................ 5
Chapter 2 - Getting Started .................................................. 6System Requirements for MOSS 2007........................................6System Requirements for MOSS 2010........................................6
Corresponding permissions of Foxit Reader and MOSS .............7
Installing Foxit PDF Secure RMS Protector on a SharePoint

Server ................................................................................................7
 Uninstalling Foxit PDF Secure RMS Protector ..........................11
 Check the version of Foxit PDF Secure RMS Protector ............12

Chapter 3 - Configuring AD RMS to Work with SPS-SRV ..... 13
 For MOSS 2007 ..........................................................................13
To add SPS-SRV to Local Intranet ..................................................13
To add SPS-SRV to the AD·
RMS Certification Pipeline ...................13
To activate Information Rights Management in Office SharePoint
Server 2007 .....................................................................................14
To restrict permissions using AD·
RMS ...........................................14
 For MOSS 2010 ..........................................................................15
To add SPS-SRV to Local Intranet ..................................................15
To add SPS-SRV to the AD·
RMS Certification Pipeline ...................15
To activate Information Rights Management in Office SharePoint
Server 2010 .....................................................................................15
To restrict permissions using AD·
RMS ...........................................16

Chapter 4 - Working with Foxit PDF Secure RMS Protector. 17
For MOSS 2007 ..........................................................................17

To add the domain user to SharePoint site ....................................17
To set the group permission in SharePoint site .............................17
To restrict the print permissions using RMS ..................................19
 For MOSS 2010 ..........................................................................21
To add the domain user to SharePoint site ....................................21
To set group permission in SharePoint site ...................................22
To restrict the print permissions using RMS ..................................24

Chapter 5 - For Exchange 2010 .......................................... 27
Getting Started ..........................................................................27

System requirements ......................................................................27
Corresponding permissions of Foxit Reader and Exchange ..........27
Installing Foxit PDF Secure RMS Protector on an Exchange Server.........................................................................................................27
Uninstalling Foxit PDF Secure RMS Protector ................................29
Check the version of Foxit PDF Secure RMS Protector ..................30
Configuring AD·
RMS to Integrate with Exchange Server 2010 in3

Foxit PDF Secure RMS Protectora Single Forest ................................................................................31
To register a service connection point ...........................................31
To give Exchange servers permissions to access the server
certification pipeline .......................................................................32
To set up the Exchange Server super users group ........................33
To set InternalLicensingEnable true by ExchangeManagement Shell.........................................................................................................33
 Working with Foxit PDF Secure RMS Protector........................34

Chapter 6 - FAQ .................................................................. 38
Contact Us .......................................................................... 39

4

Foxit PDF Secure RMS Protector

Chapter 1 - Overview
Traditionally, sensitive information can only be controlled by limiting access tothe networks or computers where the information is stored. After access isgiven to users, however, there are no restrictions on what can be done with thecontent or to whom it can be sent. Microsoft Information Rights Management(IRM) enables you to create a persistent set of access controls that live with thecontent, rather than a specific network location, which will help you control
access to files even after they leave your direct control.
Foxit PDF Secure RMS protector extends all the benefits of AD RMS to any PDF
document. In addition, Foxit PDF Secure RMS protector provides creation andcontrol of rights to unique PDF features.
Microsoft’s Active Directory Rights Management (AD·RMS) solves security
problems for enterprise documents created in Microsoft Office. With theinclusion of AD RMS in Windows Server2008, AD RMS has quickly become thedefault standard for document rights protection.
For the enterprises, they can enforce security policies easily to protect sensitive
information, as well as enable each PDF document with additional features suchas forms fill out and annotations.

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Foxit PDF Secure RMS Protector

Chapter 2 - Getting Started
This section provides system requirements, install and uninstall instructions for
the RMS Protector.

System Requirements for MOSS 2007
Computer

Operating System

Requirement

RMS Server/ ADRMS
ServerWindows Server·2003
with Service Pack · 1

RMS,Internet
Information
Services (IIS) 6.0, World Wide

(SP1)/Windows
Server · 2008 with
Service Pack·1 (SP1)

Web
Publishing
Service,
Message Queuing (also known
as MSMQ), and Microsoft SQL
Server™·2005 Standard Edition

DC

Windows Server·2003

Active Directory, Domain Name

ADRMS-DB

with SP1
Windows·Server·20

System (DNS)
Microsoft SQL Server™ · 2005
with Service Pack·2 (SP2)

SharePoint Server

03 with SP1
Windows Server·2003
with SP1

with RMS Client installed, andhas been added this Server to
DC

Such
as
SPS-SRV

named

Office SharePoint Server·2007

System Requirements for MOSS 2010
Computer

Operating System

Requirement

ADRMS Server

Windows Server·2008
with Service Pack · 1

RMS,Internet
Information
Services (IIS) 6.0, World Wide
Web
Publishing
Service,(SP1)

Message Queuing (also known
as MSMQ)DC
ADRMS-DB

Windows Server·2003
with SP1

Active Directory, Domain Name
System (DNS)

Windows·Server·20

Microsoft SQL Server™·2008 R2

08 with SP1
SharePoint Server
Such
as
named
SPS-SRV

Windows Server·2008

Office SharePoint Server·2010

with SP2

and has been added this Server
to DC

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Foxit PDF Secure RMS Protector

Corresponding permissions of Foxit Reader
and MOSS
SharePoint service provides three levels rights: Full control, Change, and Read.
Level

Rights of Foxit Reader

Full control

View, Copy, Modify, Print, View Data, Access, Annotate, Fill
Form, Assemble

ChangeView, Copy, Modify, Access, Annotate, Fill Form, Assemble

Read

View

The user only can print the document if its library IRM settings have been
configured to allow document printing.

Installing Foxit PDF Secure RMS Protector
on a SharePoint Server
To install Foxit PDF Secure RMS Protector:
Stop the IIS Admin service: Start > Settings > Control Panel >Administrator Tools > Services > IIS Admin Service > Stop. Then Close thewindow.
Run the Foxit PDF Secure RMS Protector Setup program to install theprotector on the server.

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Foxit PDF Secure RMS Protector

Download PDF icon fromhttp://www.foxitsoftware.com/images/icons/pdficon.gif .
For MOSS 2007,
1. Copy the downloaded.GIF file to "Drive: \Program Files\Common
Files\Microsoft Shared\Web Server Extensions\12\Template\Images".
2. Edit the file “Drive:\Program Files\Common Files\Microsoft Shared\Webserver extensions\12\Template\Xml\DOCICON.XML”:
a. Right-click DOCICON.XML file > click Open With > select Notepad.
b. Add an entry for the .pdf extension as the file’s name. For example,
type the ICPDF as the name of the .gif file:<Mapping Key="pdf" Value="pdficon.gif"/>8

Foxit PDF Secure RMS Protectorc. Click Save on the File menu, and then quit Notepad.

For MOSS 2010,
1. Copy the downloaded.GIF file to "Drive:\Program Files\Common
Files\Microsoft Shared\Web Server Extensions\14\Template\Images"
2. Edit the file “Drive:\Program Files\Common Files\Microsoft Shared\Webserver extensions\14\Template\Xml\DOCICON.XML”:
a. Right-click DOCICON.XML file > click Open With > select Notepad.
b. Add an entry for the .pdf extension as the file’s name. For example,
type the ICPDF as the name of the .gif file:<Mapping Key="pdf" Value="pdficon.gif"/>9

Foxit PDF Secure RMS Protectorc. Click Save on the File menu, and then quit Notepad.

3.

Perform an iisreset:
1. Click Start > Run > type “cmd” in the Open dialog box> click OK > type“iisreset” at the command prompt > Enter.

2. Close the windows.

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Foxit PDF Secure RMS Protector

Uninstalling Foxit PDF Secure RMS Protector
To uninstall:Open the Start Menu > Settings > select “Control Panel”.
Click the “Add or Remove Programs” tab.
Click the “Foxit PDF Secure RMS Protector” record and then click the“Remove/Uninstalled” button to uninstall it.
Or you can double-click the SharePointPDFProtector.msi setup file that you haveused to install Foxit PDF Secure RMS Protector, and perform the following:
In the Foxit PDF Secure RMS Protector dialog box, select Remove Foxit PDF
Secure RMS Protector

Click Finish button to complete removal.

11

Foxit PDF Secure RMS Protector

Check the version of Foxit PDF Secure RMS
Protector
Please navigate to the folder where Foxit PDF Secure RMS Protector
installed. Right-click PDFProtector.dll > choose Properties > click the Details
tab, then you can examine the version information of Foxit PDF Secure RMS
Protector:

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Foxit PDF Secure RMS Protector

Chapter 3 - Configuring AD RMS to
Work with SPS-SRV
Note: If you have configured AD·RMS when you were installing SharePoint,
please skip this chapter.

For MOSS 2007
To add SPS-SRV to Local Intranet
1.

Log on SPS-SRV as domain administrator, e.g., WIONS\administrator.

2.

Click Start. Point to Control Panel, and then click Internet Options.

3.

Click the Security tab, and choose Local Intranet, and then click theSites button

4.

Type http://SPS-SRV, and then click Add. Note: SPS-SRV is thecomputer’s name of MOSS server.

5.

Click Close, and then choose OK

To add SPS-SRV to the AD·RMS Certification Pipeline1.

Log on ADRMS-SRV as CPANDL\Administrator.

2.

Click Start, and then click Computer.

3.

Navigate to C:\Inetpub\wwwroot\_wmcs\Certification.

4.

Right-click ServerCertification.asmx, and choose Properties, and thenclick the Security tab.

5.

Click Advanced>Edit, and select the check box Include inheritable
permissions from this object's parent. Then click OK two times.

6.

Click Edit, and then click Add.

7.

Click Object Types, and select the check box Computers, then click OK.

8.

Type the computer’s name of MOSS server, such as SPS-SRV, and thenclick OK.

9. Click OK to close the ServerCertification.asmx Properties sheet.
The default Read & Execute and Read permissions are configured for the
SPS-SRV computer account object and other accounts’ are all inherited fromthe parent folder.

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Foxit PDF Secure RMS Protector
10. Click Start, and then click Command Prompt.
11. Type iisreset, and then press ENTER.

To activate Information Rights Management in Office
SharePoint Server 2007
Please do the following:1.

Log on SharePoint Server as the administrator.

2.

Click Start, and point to Administrative Tools, then click SharePoint 3.0
Central Administration.

3.

Click Operations, and choose Information Rights Management.

4.

Click Use the default RMS server specified in Active Directory.

5.

Click OK.

To restrict permissions using AD·RMS
1. Log on as CPANDL\administrator.
2. Click Start, point to All Programs, and then click Internet Explorer.
3. Type http://SPS-SRV in the address bar, and then click Go.
4. Click Shared Documents, and choose Library page, and then click Library
Settings button.
5. Under the Permissions and Management heading, click Information
Rights Management.
6. Select the check box Restrict permission to documents in this library on
download.
7. Type CPANDL Protected in the Permissions policy title box.
8. Type Restrict CPANDL employees from printing in the Permission policy
description box.
9. Click OK.

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Foxit PDF Secure RMS Protector

For MOSS 2010
To add SPS-SRV to Local Intranet
Log on SPS-SRV as domain administrator, e.g., CPANDL\administrator.
Click Start, and point to Control Panel, then choose Internet Options.
Click the Security tab, and choose Local Intranet, and then click theSites button.
Type http://SPS-SRV, and then click Add. Note: SPS-SRV is thecomputer’s name of MOSS2010 server.
Click Close, and then click OK.

To add SPS-SRV to the AD·RMS Certification Pipeline
Log on ADRMS-SRV as CPANDL\Administrator.
Click Start, and then click Computer.
Navigate to C:\Inetpub\wwwroot\_wmcs\Certification.
Right-click ServerCertification.asmx, and click Properties, then choose
the Security tab.
Click Advanced and choose the Edit. Select the check box Include
inheritable permissions from this object's parent, and then click OK
two times.
Click Edit, and then click Add
Click Object Types, select the check box Computers, and then click OK
Type the computer’s name of MOSS server, such as SPS-SRV, and thenclick OK
Click OK to close the ServerCertification.asmx Properties sheet. The
default Read & Execute and Read permissions are configured for the
SPS-SRV computer account object and other accounts are all inherited fromthe parent folder.
Click Start, and then click Command Prompt.
Type iisreset, and then press ENTER

To activate Information Rights Management in Office
SharePoint Server 2010
Please do the followings:

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Foxit PDF Secure RMS Protector
Log on SharePoint Server as administrator.
Click Start, and point to Administrative Tools, then click SharePoint 2010
Central Administration.
Click Security (on the left), and then click Configure Information Rights
Management under the Information policy heading.

Click Use the default RMS server specified in Active Directory.
Click OK.

To restrict permissions using AD·RMS

Log on as CPANDL\administrator.



Click Start, point to All Programs, and then click Internet Explorer.

Type http://SPS-SRV in the address bar, and then click Go.

Click Shared Documents, and choose Library page, and then click Library
Settings button.



Under the Permissions and Management heading, click Information
Rights Management.



Select the check box Restrict permission to documents in this library on
download.

Type CPANDL Protected in the Permissions policy title box.

Type Restrict CPANDL employees from printing in the Permission policy
description box.

Click OK.

16

Foxit PDF Secure RMS Protector

Chapter 4 - Working with Foxit
PDF Secure RMS Protector
For MOSS 2007
To add the domain user to SharePoint site
In the same Office SharePoint Server 2007 site, click Home.
Click Site Actions and point to Site Settings, and then click People andGroups.
Click New, and then choose Add Users.
Type domain users’ names, such as lnd1@cpandl.cn;lnd2@cpandl.cn in
the Users/Groups box, and then click OK. A list of users who have thepermission to use the SharePoint will be displayed.

To set the group permission in SharePoint site
Navigate to the Documents page, log on as administrator@cpandl.com,
clicking the Settings drop-down box and select Document Library
Settings.

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Foxit PDF Secure RMS Protector

Click Permissions for this document library under Permissions andManagement on the Customize Documents page.
Please click Home Members on “Permissions: Documents” page.
Please choose the permission you need, for example, you can choose theContribute-Can view, add, update, and delete. Then click OK.

Return to Documents page, log on as lnd1@cpandl.com, to download a pdf
file to your host.

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Foxit PDF Secure RMS Protector

Open the download pdf file by Foxit Reader, and left-click View Permission
to see the RMS Right.

To restrict the print permissions using RMS
In the same Office SharePoint Server 2007 site, click Home.
Click Document Center, and then click Documents.
On the Documents page, left-clicking the Settings drop-down box andselect Document Library Settings.

On settings page, choose Information Rights Management under
Permissions and Management.
Choose Allow users to print documents, and then click OK.

19

Foxit PDF Secure RMS Protector

Return to Documents page, for example log on as lnd1@cpandl.cn,
right-click a pdf file and choose Save Target AS… to save a pdf file to the
local host.

20

Foxit PDF Secure RMS Protector
Open the download pdf file by Foxit Reader. Left-click View Permission toview the RMS Right of this file. Please see the following picture.

For MOSS 2010
To add the domain user to SharePoint site
Click Start, and point to All Programs, then click Internet Explorer.
Type http://SPS-SRV in the address bar, and then click Go. This operation
will open the default Office SharePoint Server 2010 site that was createdduring installation.
Click Site Actions, and point to Site Settings, and then click People andGroups under the Users and Permissions heading.
Click New, and then click Add Users.
Type domain users’ names, such as lnd1@cpandl.cn;lnd2@cpandl.cn in
the Users/Groups box, and then click OK. A list of users who have thepermissions to use the SharePoint will be displayed.

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Foxit PDF Secure RMS Protector

To set group permission in SharePoint site
Log on as CPANDL\Administrator.
Click Start, and point to All Programs, and then click Internet Explorer.
Type http://SPS-SRV in the address bar, and then click Go.
Click Shared Documents and Library page, then click Library Settings
button.

Click Permissions for this document library under Permissions andManagement on Customize Documents page.

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Foxit PDF Secure RMS Protector

Return to Shared Documents page, log on as lnd1@cpandl.com(one of
ADRMS test Members), to download a pdf file to your load host.

Open the download pdf file by Foxit Reader, and left-click View Permission
to see the RMS Right.

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Foxit PDF Secure RMS Protector

To restrict the print permissions using RMS
In the same Office SharePoint Server 2010 site, click Home.
Click Shared Documents and Library page, then click Library Settings
button.
On the settings page, choose Information Rights Management under
Permissions and Management.
Choose Allow users to print documents, and click OK.

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Foxit PDF Secure RMS Protector

Return to Shared Documents page, for example log on as
lnd1@cpandl.com, and right-click a pdf file and choose Save Target AS…
to save a pdf file to the local host.

Open the download pdf file by Foxit Reader. Left-click View Permission toview the RMS Right of this file. Please see the following picture.

25

Foxit PDF Secure RMS Protector

26

Foxit PDF Secure RMS Protector

Chapter 5 - For Exchange 2010
Getting Started
This section provides everything about getting started with Foxit PDF Secure
RMS Protector you’ll need to know, including its system requirements, installand uninstall instructions.

System requirements
Computer

Operating System

Requirement

ADRMS Server

Windows Server 2008

RMS,

R2

Services (IIS) 6.0, World Wide
Web
Publishing
Service,
Message Queuing (also known

Internet

Information

as MSMQ)
DC

Windows Server 2003

Active Directory, Domain Namewith SP1

System (DNS)ADRMS-DB

Windows Server 2003
with SP1

Microsoft SQL Server™ 2005

Exchange
Server2010
Such as named EX01

Windows Server 2008
with SP2 orWindows Server 2008

Exchange Server 2010 and has
been added this Server to DC

R2
Client

Win7

Client , Outlook 2010

Corresponding permissions of Foxit Reader and Exchange
Exchange service provides there levels rights: Full control, Change, Read.
Level

Rights of Foxit Reader

Full control

View, Copy, Modify, Print, View Data, Access, Annotate, Fill
Form, Assemble

ChangeView, Copy, Modify, Access, Annotate, Fill Form, Assemble

Read

View

The user can only print the document if the document library IRM settings havebeen configured to allow document printing.

Installing Foxit PDF Secure RMS Protector on an Exchange
Server27

Foxit PDF Secure RMS Protector
To install Foxit PDF Secure RMS Protector:
Stop the IIS Admin service: Start > Settings > Control Panel >Administrator Tools > Services > IIS Admin Service > Stop. Close window.
Run the Foxit PDF Secure RMS Protector Setup program to install theprotector on the server.

After installing ,restart IIS, MSExchangeTransport, msftesql-Exchange:
1. Click Start > Run > type “cmd” in the Open line> click OK, and executethe following commands:
net stop MSExchangeTransport
net start MSExchangeTransport
net stop msftesql-Exchange
net start msftesql-Exchange
net start MSExchangeSearchiisreset28

Foxit PDF Secure RMS Protector

2. Close the windows.

Uninstalling Foxit PDF Secure RMS Protector
To uninstall:Open the Start Menu > Control Panel->Programs->Programs and Features
Click the “Foxit PDF Secure RMS Protector” record and then click the“Uninstall” button to uninstall it.
Or you can double-click the PDFProtector.msi setup file that you have used to
install Foxit PDF Secure RMS Protector, and then do the followings:

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Foxit PDF Secure RMS Protector
In the Foxit PDF Secure RMS Protector dialog box, select Remove Foxit PDF
Secure RMS Protector

Click Finish button to uninstall it completely.

Check the version of Foxit PDF Secure RMS Protector
Please navigate to the folder where Foxit PDF Secure RMS Protector
installed. Right-click PDFProtector.dll > choose Properties > click the Details
tab, then you can examine the version information of Foxit PDF Secure RMS
Protector ,as shown:30

Foxit PDF Secure RMS Protector

Configuring AD · RMS to Integrate with
Exchange Server 2010 in a Single Forest
Note: If you have configured AD·RMS when you were installing Exchange,
please skip this operation.

To register a service connection point
1. Log on ADRMS server as CPANDL\ADRMSADMIN in the cluster on which
you want to register an SCP.
2. Open the Active Directory Rights Management Services console.
3. Right-click the AD·RMS cluster, and then click Properties.
4. Click the SCP tab.

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Foxit PDF Secure RMS Protector
5. Select the Change SCP check box.
6. Click the Set the SCP to current certification cluster option, and thenclick OK.
7. Click Yes to confirm.

To give Exchange servers permissions to access the server
certification pipeline
1. Log on an ADRMS server as CPANDL\administrator in the AD· RMS
cluster.
2. Click Start, and then click Computer.
3. Navigate to %systemdrive%\Inetpub\wwwroot\_wmcs\Certification.
4. Right-click ServerCertification.asmx, and then click Properties.
5. In the ServerCertification.asmx Properties dialog box, click the
Security tab.
6. Click the Continue button or the Edit button.
7. In the Permissions for ServerCertification.asmx dialog box, click
Add.
8. In the Select User, Computer, Service Account, or Group dialog box,
click Object Types, and select the Computers check box, then clickOK.
9. Type Exchange Servers to add the Exchange Servers group, or typethe names of the Exchange servers that you want to add, separated bysemicolons.
10. Click Check Names, and then click OK.
11. Under Allow, make sure that the Read & execute and the Read checkboxes are selected.
12. Click OK.

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Foxit PDF Secure RMS Protector
13. If the AD·RMS Service Group does not appear in the Group or usernames list, repeat the steps 6–11 to add it.
14. Click OK to close all dialog boxes.
15. Repeat the steps 1–14 on all other servers in the AD· RMS cluster.

To set up the Exchange Server super users group
1. Log on AD·RMS server as CPANDL\ADRMSADMIN, and open the Active
Directory Rights Management Services console and expand the AD RMS
cluster.
2. In the console tree, expand Security Policies, and then click Super
Users.
3. In the Actions pane, click Enable Super Users.
4. In the results pane, click Change Super User Group to open the Super
Users properties sheet.
5. In the Super user group box, type the e-mail address of the designatedsuper users group, or click Browse to navigate through the definedusers and groups in the directory.(Such as
SuperRMSAdmin@cpandl.com)
6. Click OK.

To set InternalLicensingEnable true by ExchangeManagement
Shell
1. Log on as CPANDL\Administrator to EXO1
2. Navigate to Start->All Programs->Microsoft Exchange Server
2010->Exchange Management Shell
3. Type "Get-IRMConfiguration"

33

Foxit PDF Secure RMS Protector

4. Type " Set-IRMConfiguration -InternalLicensingEnable $true" to enable
licensing.
5. Type " Get-IRMConfiguration " again ,to check InternalLicensingEnalbe istrue.

Working

with

Foxit

PDF

SecureRMS

Protector
1. Log on as CPANDL\Administrator to EX01
2. Open the Exchange Management Shell.
3. Enter the following task and parameters:

34

Foxit PDF Secure RMS Protector
New-TransportRule -Name “Test Transport Rule for Encryption” -Enabled$true SubjectOrBodyContainsWords “secret” -ApplyRightsProtectionTemplate “Do
Not Forward”

4. Log on as CPANDL\test to Client, and open Microsoft Outlook 2010,
new an Email (for example, send an e-mail to emily1@cpandl.com). The
Email includes the PDF attachment.

And then click Send.
5. Log off and log on as CPANDL\emily1 to the Client
6. Open Microsoft Outlook 2010. In the inbox, we can see the email
which has been tested to send.

35

Foxit PDF Secure RMS Protector

7. Double click the email. We can see the email did not get forwarded. View
the permission, and the detail permission is displayed as shown
below-----My Permission.

8. Double click the pdf attachment to open it. We can see the permission
shown below: not allowed to be printed, copied, or accessed.

36

Foxit PDF Secure RMS Protector

37

Foxit PDF Secure RMS Protector

Chapter 6 - FAQ
1. In the SharePoint environment, do we need to perform iisreset after
installing the Foxit PDF Protector?
Yes. Foxit PDF Protector will not work immediately when it is installed. Please
perform iisreset to ensure that the SharePoint server invokes Foxit PDF
Protector.
2. Why is the PDF downloaded from the SharePoint Document Librarystill unprotected after installing the Foxit PDF Protector?
First, check that the IRM protection rules have been configured in the
SharePoint
Document
Library.
For
example,([LibraryName]->Setting->Information Rights Management Settings->Restrict
permission to documents in this library on downloads).
Then, clear your browser’s Temporary Internet Files. For example, (IE8:Internet Options->General->Delete->check Temporary Internet files->clickdelete).
3. Why doesn’t the Foxit PDF Protector work after being used for someperiod of time?
Because you can only use the Free Trial version for 30 days. If you want tocontinue using the Foxit PDF Protector, please contact us by sending anemail to sales@foxitsoftware.com to get the formal product license.
4. I got the authorized license file. How can I use it?
Please copy the license file to the same folder where you installed Foxit PDF
Protector.
Note: Please ensure that all the users in the domain have the basic
permission to “Read” and “Read & Execute”, or the license file may not work.

38

Foxit PDF Secure RMS Protector

Contact Us
Feel free to contact us should you need any information or have any problems
with our products. We are always here, ready to serve you better.



Office Address:
Foxit Corporation

42840 Christy Street. Suite 201
Fremont CA 94538
USA

Mailing Address:
Foxit Corporation
42840 Christy Street. Suite 201
Fremont CA 94538
USA

Sales:
1-866-MYFOXIT or 1-866-693-6948 (8AM-5PM PST Monday - Friday)
510-438-9090 (8AM-5PM PST Monday - Friday)Support:1-866-MYFOXIT or 1-866-693-6948(24/7)

Fax:
510-435-9288

Website:www.foxitsoftware.com

E-mail:Sales and Information - sales@foxitsoftware.com
Marketing Service - marketing@foxitsoftware.com
Technical Support - support@foxitsoftware.com
Website Questions - webmaster@foxitsoftware.com

39