NX GROUP | Description of Corporate Message

NIPPON EXPRESS Group Corporate Message

NIPPON EXPRESS Group brings customers’ possibilities to reality. There are often
many solutions, but only one way is the way. We use our determination to findthe best way to overcome hurdles and take our customers across the finish line.

Our unified strength makes us unique, driving everything wedo on the frontline and in the background to deliver
unparalleled logistics services. The word “we” speaks to acomplex system of individuals with specialized skills thatwork together to become an unstoppable force.

Every client, project, and task is diﬀerent, and sometimes wehave to innovate to achieve our goals. Our work demands
exploration and thinking outside the box. It’s how we findthe best way. The verb “find” in its present form tells a storyof a company willing to dig deeper for the best results.

Sure, there are many solutions, but there’s only one best way.
We don’t find a way or some way; we find the best way, andwe do it with passion and perseverance. Our eﬀorts build
connections to and between individuals and businesses.

Behind the Group Corporate Message

Our focus is never on whether or not we can do something. Instead,it’s on the excitement of how we will tackle the task in front of us.

We believe our customer’s cargo contains possibilities that come tolife upon arrival at their destinations. We do what we do so ourcustomers can succeed at what they do.

Just as athletes train for a big game, we train to guarantee the best
results. Every day we strive for perfection in all that we do.

Our work is almost scientific. We make observations, formulate ahypothesis, make predictions then we test them. We continue thisprocess until we find the best way to accomplish any project — largeor small.

We believe that logistics drives a more vibrant society, and we willcontinue to exercise innovative thinking as we open new roads toserve our customers.

Our Focuses

A HOW FOCUS
We never focus on whether or not something can be done. Instead, our focus is on
how we will do it, and how that will serve our customers best. Sometimes thatmeans thinking so far outside the box that we change the landscape of logistics.
This We Find the Way doctrine is deeply rooted in our culture.

FOSTERING POSSIBILITIESAs long as people work to improve society, we will transport their goods and thedreams and possibilities that come with them. Together, with our customers, we
make the world a better place, keeping possibilities alive and never giving up.

PREPARE TO PERFECT
Every project requires preparation. We plan, evaluate, rehearse, and reevaluate
before we start. We do this until we have streamlined the process to fulfill
promises to our customers. Dandori Hachibu (Prepare to Perfect) is our maximthat expresses this determination. It’s part of our culture and history and has
upheld the quality of our service. This preparation is the driving force behind ourability to tackle tasks and explore better ways to work.

Positioning of the Group Corporate Message

Philosophy
Corporate
Philosophy

Value
Corporate Message

Code of Conduct
Environmental
Charter

Charter of Conduct

Commitment
to Safety

This corporate message shows our values as NX Group. It succinctly diﬀerentiates
us from other logistics companies and acts as a compass for employees to serve
customers in line with our values.

* This Corporate Message was created in 2017 in cooperation with many people, including employees and management of the domestic and overseas companies of
Nippon Express Group, the customers we do business with on a daily basis, and other relevant parties. In 2022, this will become the corporate message of the NX Group.