Hardware guiderx#createtogether

rx hardware guide | Q3 2020

support@disguise.one | www.disguise.one | 2

Contents
Welcome........................................................................................................................................................................................................................................................................5
What’s in the box?.....................................................................................................................................................................................................................................................6
Front panel.....................................................................................................................................................................................................................................................................7
Back panel.....................................................................................................................................................................................................................................................................8
Quick start......................................................................................................................................................................................................................................................................9General information...............................................................................................................................................................................................................................................10Compliance.................................................................................................................................................................................................................................................................11
Support..........................................................................................................................................................................................................................................................................12rx hardware guide | Q3 2020

support@disguise.one | www.disguise.one | 3

rx hardware guide | Q3 2020

support@disguise.one | www.disguise.one | 4

WelcomeYour new system is just minutes away from being show ready.
disguise makes it possible for creative and technical professionals to imagine, create and deliver the world’s most spectacular
live visual experiences.
rx hands you the power and flexibility to bring stunning real-time virtual environments into the real world. A companion to yourmain disguise system, rx is a 2U server designed to host third-party render engines and features best-in-class GPU technology,
ultra high-speed networking and innovative integrated control capabilities.
Please read the instructions in this hardware guide carefully to understand how to work with your new rx server.
Please contact us if you have any questions about this product. We put care and effort into the development andmanufacturing of our products to ensure you have the best possible experience. Contact details can be found on the backpage of this booklet.
We can’t wait to hear about your experience with rx - if you have any queries, feedback or issues to report then please do nothesitate to get in touch.
Kind regards,The disguise TeamGo online to get the most from your new disguise system
1. Get the latest disguise software. Ensure your main system is up to date with the current version of the software for the bestexperience using disguise with the latest workflows and features and optimum security and stability.
Visit: download.disguise.one
2. Get involved with the community. Enjoy support and guidance from our expert User Success Managers, crowdsource
technical and creative talent to help realise a live experience and build your network with our reputable partners.
Visit: community.disguise.one
3. Learn and grow with OnDemand training and webinars. Access dedicated training and education, guided by the disguiseteam and seasoned experts from the AV technology industry.
Visit: disguise.one/en/learn-support/training-webinars/

rx hardware guide | Q3 2020

support@disguise.one | www.disguise.one | 5

What’s in the box?
Main Box:
1) rx unit
Accessories:
1) 6x IEC Power cables (Two each of EU / UK / US)
2) Hardware Guide
3) Rack Handles
4) Rack Rails

Please check if everything in the box is delivered as expected and contact your sales manager immediately in the event thatsomething is missing.

rx hardware guide | Q3 2020

support@disguise.one | www.disguise.one | 6

Front panel

Rack Handles

rxThe front panel of the rx contains the following functions and controls:

Reset Button

LED Status**Power Button(To view this front panel please remove the front bezel by unlocking the lock shown above)!

Unused buttons or sections of the front panel have not been highlighted in the above**Below the Power Button there are six lights with the following meanings in placement order:
SYSTEM ALERT LED (RED)rx hardware guide | Q3 2020

SYSTEM POWER LED (BLUE)LAN 1 LED (10G)

LAN 3 LED (1G)

LAN 2 LED (10G)

LAN 4 LED (1G)

support@disguise.one | www.disguise.one | 7

Front Rack Ears

Front Bezel Lock

Front Bezel Power LED

The front bezel of the rx is placed over the main front panel:

Back Panel
The rear of the unit is as shown below:

rx hardware guide | Q3 2020

Power Module LED

4x USB 3.0

IEC Power Inlet

LAN1/LAN2 10Gb/E

Power Module LED

IEC Power Inlet

LAN3/LAN4 1Gb/E25Gb/E Output 225Gb/E Output 1GUI Output(Any unused ports are not labelled within the diagram)support@disguise.one | www.disguise.one | 8

Quick Start
1. Make sure you have connected a keyboard, mouse and monitor as shown below.

CAUTION
rxRISK OF ELECTRIC SHOCK
DO NOT OPEN

2. Connect the country specific power cables from the accessories box as shown below to a power point.
** To disconnect the power please turn off windows and remove the IEC cable from the ports shown below **IEC power on rear of unit

3. Press the power button on the front of the unit and wait for the system to load into Windows.

!

Power on/off button on front of unit

rx hardware guide | Q3 2020

support@disguise.one | www.disguise.one | 9

General Information
Should you have questions or experience issues with this product, contact disguise Technologies Support team for assistance.
Only certified technicians should attempt to repair or configure components, please contact your sales manager to arrange thisor contact one of our support team through the contact page in this booklet.
For replacement parts or possible changes to the configuration, please contact your sales manager to arrange thisor contact one of our support team through the contact page in this booklet.
Ultimate disposal of this product should be handled according to all regional and national laws and regulations.
Power consumption:
AC-INPUT 100-240VAC50/60Hz, 2000W (1+1 Redundant Power Supply)
Assembled in the UK with partial foreign content
Technical details and specifications can be found at: disguise.one/rx
This product contains components compliant with various International standards of manufacture, for full information please see
help.disguise.one

rx hardware guide | Q3 2020

support@disguise.one | www.disguise.one | 10

Compliance
The manual and compliance are in reference to the disguise rx.

WARNING - To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
CAUTION - The servicing instructions found within this guide are for use by qualified service personnel only. To reduce the riskof electric shock do not perform any servicing other than that contained within this manual unless you are qualified to do so.
This manual contains contains symbols to remind the user to ensure a safe working practice and environment. To ensure thesafe operation/maintenance of this product, the instructions within the guide should be strictly adhered to.

Caution, risk of electric shock

Warning, refer to accompanying documents

Important Safety Instructions:
1. Read these Instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with manufacturers guidelines.
8. Do not install near heat sources such as radiators, heat registers, stoves, or other apparatus (inc. amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarised or grounding-type plug. A polarised plug has two blades, with one wider
than the other. A grounding-type plug has two blades and a grounding prong. The wider blade/prong are included for yoursafety.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacle and the point of exitfrom the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the card, stand, tripod, bracket or table specified by the manufacturer with the apparatus. When a cart is used,
use caution during movement to avoid injury in case of the cart/apparatus falling.

13. Unplug this apparatus as shown during lightning storms or when unused for long periods of time in order to isolate the unit.
14. Refer all servicing to qualified personnel, Servicing is required when the apparatus has been damaged in any way, such as(but not limited to) the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. Where possible the server should be fixed when within a rack.

rx hardware guide | Q3 2020

support@disguise.one | www.disguise.one | 11

Support
Helpful contacts

Support Teamsupport@disguise.one

Training Team				training@disguise.one
Sales Team			sales@disguise.one					Helpful links

User Guide				help.disguise.one
Trial					disguise.one/en/get/get-the-trial/
Software Updates		
Additional Designer licenses

rx hardware guide | Q3 2020		

disguise.one/download		store.disguise.one

support@disguise.one | www.disguise.one | 12