Certificate Issuance
ServiceOperating Manual
For Companies

9.4.1th edition May 27, 2024
NTT-W

Table of Contents
１Introduction

1.1

Notes on Operation

２

Receiving certificates sent online

2.1

How to Receive Certificates Sent Online

３

Authenticity Check1.
2.

What Is Authenticity Check
How to Use POPITA

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7

Copyright © 2017 NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION All Rights Reserved.

1１ Introduction
１.１

Notes on Operation

System Requirements and Operation Confirmation Terminals
Classification

System requirements and supported terminals

PC

Chrome*The operation confirmation terminals have been determined as a result of checking and do
not guarantee proper operation.
*The images may not be properly displayed depending on the model or browser.
*The operation was confirmed with the latest version as of the date when it was performed.
*The service may be available from a terminal that does not meet the system requirements
described in the terms of use or other than the operation confirmation terminals, but NTT Westdoes not guarantee proper operation with such a terminal. Some of the screens may not be
displayed or work correctly.

Inquiry about the System◆ NTT West

Phone

Reception
hours

Call Center for Certificate Issuance Service (Only available in Japanese)

06-6809-4327

24 hours

Copyright © 2017 NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION All Rights Reserved.

2２ Receiving certificates sent online*The screen images shown below are samples. For actual operation, follow the on-screen instructions.

２.１

How to Receive Certificates Sent Online
Screen Images

Email Message

Steps

How to Operate

１

When a user of Certificate Issuance
Service issues a certificate for submitting
to a company, the company will be
notified by email as shown on the left.

2

Read the content of the email and accessthe URL.

１
Information from Certificate Issuance Service
To whom it may concern,
We have received a request from 〇〇…
Following electronic certificate(s):Certificate of Graduation
Please access the link below to check thecertificate.
https://*****************/**/**********2*******************
Please contact the applicant as necessary.
△△ △△ email@********

4

3Enter your email address.
【Notes】
Enter the email address of the recipient. An error
will occur and the next screen will not be displayed
if the entered email address is incorrect.

34

4

Click “Proceed（進む）”.

Copyright © 2017 NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION All Rights Reserved.

3

２ Receiving certificates sent online*The screen images shown below are samples. For actual operation, follow the on-screen instructions.

Screen Images
56StepsHow to Operate

5

Check the content of the submittedcertificate displayed on the screen. The
submitter of the certificate gets an email
to notify that you have checked thecontent when this screen is opened forthe first time.
See below for details of the items on thescreen.

6

Check the information of the certificate
and designated recipient displayed on theupper left of the screen.
Confirmation code（確認コード）
A code to identify the certificate. This isnecessary when contacting us to inquire
about the submitted certificate.
【Notes】
The confirmation code switches depending on
the previewed certificates if there are multiple ofthem.

Type（種別）A type of the certificate is displayed.
Designated recipient name（提出先名称）
The company name of the designatedrecipient entered by the submitter isdisplayed.
Division name（提出先部署名）
The division name in charge entered by thesubmitter is displayed.
Nothing is displayed if the submitter didn’t
enter.

Name of the person in charge（提出先担当者名）
The name of the person in charge enteredby the submitter is displayed.
Nothing is displayed if the submitter didn’t
enter.
Destination email address（送信先メールアドレス）
The destination email address entered bythe submitter is displayed.

Copyright © 2017 NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION All Rights Reserved.

4

２ Receiving certificates sent online*The screen images shown below are samples. For actual operation, follow the on-screen instructions.

Screen Images

Steps

How to Operate

7

Check the information of the submitter
displayed on the bottom left of the screen.
University name（大学名）
The university name where the submitter
belongs to is displayed.
Submitter name（提出者名）

7

The submitter’s name is displayed.
Email address of the submitter（提出者メールアドレス）
The submitter’s email address is displayed.

8

8

Click “Download（ダウンロード）”.
Check the file of the certificate
downloaded in zip format.
【Notes】
・Access the URL in the email of １ again if you
wish to download the file after closing the screen.
・This page is valid only for 3 months. It’s notpossible to access this page afterwards.

99・The electronic signature of the certificate isn’t
displayed on the screen. Please use the tool toshow PDF files such as Acrobat Reader and etc.

9Page numbers are shown on the bottomof the screen if there are multiple
submitted certificates.
Click the page number to switch a page if
you wish to preview a different certificate.

Copyright © 2017 NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION All Rights Reserved.

5

３ Authenticity Check*The screen images shown below are samples. For actual operation, follow the on-screen instructions.

３.１

What Is Authenticity Check
Screen Images

Steps

How to Operate
Digital watermarks are embedded in thecertificates issued at convenience stores.
The person who received the certificate(companies, etc.) can check theauthenticity of the certificate bythemselves.
As a procedure to confirm the authenticity,
launch the smartphone app “POPITA” andhold it over the certificate you received.
Then the screen will automatically accessthe confirmation site. You can check theauthenticity of the certificate by entering
the required information on theconfirmation site.
Authenticity: False entry, rewriting,erasure, and confusion are prevented forrecords created with legitimate authority,
and where the responsibility for creation
lies is clear from a third party's point ofview.

Copyright © 2017 NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION All Rights Reserved.

6

３ Authenticity Check*The screen images shown below are samples. For actual operation, follow the on-screen instructions.

３.２

How to Use POPITA
Steps

Screen Images

１
1【Screen】

How to Operate
Launch the app “POPITA” you installed.

【Certificate】
32

２

POPITA launches the external camera.

3

Hover your camera on the certificate,making sure that the frame of thecertificate fits within the frame of screen ②.
*No button operation is required.

4

The screen transitions to the page forauthenticity check if reading issucceeded. Enter the required items.

5Enter “Confirmation code（確認コード）”
written in the certificate you received.
※The confirmation code is written on
the bottom left of the certificate.

6Click “Check（確認）” after entering therequired items.

5Confirmation code

4566Copyright © 2017 NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION All Rights Reserved.

7

３ Authenticity Check*The screen images shown below are samples. For actual operation, follow the on-screen instructions.

Screen Images

Steps77

7

How to Operate
The information of the certificate is displayedwhen the confirmation code properly matches.

*In cases where the certificate type is“Certificate of Graduation for Prior AffiliatedFaculty (Undergraduate),” “Transcript ofAcademic Record for Prior Affiliated Faculty(Undergraduate),” “Certificate of Completion
for Prior Affiliated School (Master's Program),”or “Transcript of Academic Record for Prior
Affiliated School (Master's Program),” there isa discrepancy between the information in theStudent Information section and theinformation on the certificate, but this is not
an error.

The result message shown below will be
displayed if the confirmation code isincorrect. Contact the university for theoriginality of the certificate if 7 “Certificateinformation（証明書情報）” and “Studentinformation（学生情報）” are not displayed.

Copyright © 2017 NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION All Rights Reserved.

8改版履歴
版数

年月日

変更箇所

内容

8.6.0版

2023.8.1

P2

電話番号変更のため修正

9.4.1版

2023.11.30

表紙

版数を更新