November 8, 2022
Japan Airport Terminal Co., Ltd.
Tokyo International Air Terminal Corporation

Haneda Airport Passenger Terminals Earns theHighest 5-Star Airport Rating for 9th Consecutive
Year in Skytrax’s Global Airport Rating

Passenger terminals at Haneda Airport1 have earned a 5-Star Airport Rating, the world’s highest mark, inthe Global Airport Star Rating of UK-based Skytrax2 for the ninth consecutive year.
We have made every effort to identify the needs of our customers and deliver higher levels of convenience andcomfort for air travelers, both international and domestic, even while the changes in the external environment due
to the COVID-19 pandemic have led to the diversification of such needs during these past two years. Consequently,
we received high marks for the quality of both our facilities and the service level of our staff in various categories.
In particular, we were rated highly for our new initiative that accommodates the needs of diverse customers
associated with the changes in the external environment.
In anticipation of the demand for air travel and usage by many international and domestic customers returning to thepre-pandemic levels, we pledge to continue providing world-class facilities and services as Japan’s gateway to theskies. These facilities and services will remain customer-oriented, with our entire airport staff remaining highly
conscientious as well. We will continue seeking the ideal for Tokyo International Airport (Haneda) and remain anairport that is trusted and selected by air travelers and air travel officials from around the world.
1: Terminals 1 and 2 are owned, managed, and operated by Japan Airport Terminal Co., Ltd., and Terminal 3 byTokyo International Air Terminal Corporation.
2: SKYTRAX is a UK-based international air transport rating organization established in 1989. The company

assesses world airports and airlines over a diverse range of assessment criteria.

Inquiries regarding this article:
Japan Airport Terminal Co., Ltd.

PR and Brand Strategy Office

Tokyo International Air Terminal Corporation Planning Department

Phone: +81-3-5757-8030, 9:00–17:30 (excl. weekends and holidays)

Phone: +81-3-6428-5901, 9:00–17:30(excl. weekends holidays)

● Global Airport Star Rating’s 5-Star Airports

Haneda Airport, Japan
Hong Kong International Airport, Hong KongIncheon International Airport, South Korea
Changi Airport, Singapore
Munich Airport, GermanyDoha Hamad International Airport, Qatar

NOTE: Not including the regional category(As of Nov. 8, 2022)

Airport, country
Shanghai Hongqiao International Airport, China
Houston William P. Hobby Airport, USAHaikou Meilan International Airport, China
Istanbul Airport, Turkey
Shenzhen Bao'an International Airport, China

Reference◇ Rankings (excerpts from Skytrax website)● World’s Best Airports: Comprehensive evaluation category

Place
1st
2nd
3rd

Airport, country
Doha Hamad International Airport, Qatar
Haneda Airport (Terminals 1, 2, and 3), Japan
Changi Airport, Singapore●Best Airports in Asia: Comprehensive evaluation category for airports in Asia

Place
1st2nd3rdAirport, country
Haneda Airport (Terminals 1, 2, and 3), Japan
Changi Airport, Singapore
Narita International Airport, Japan●World’s Cleanest Airports: Cleanliness categoryPlace
1st2nd3rdAirport, country
Haneda Airport (Terminals 1, 2, and 3), Japan
Changi Airport, Singapore
Doha Hamad International Airport, Qatar●World’s Best Domestic Airports: Comprehensive evaluation category for domestic airports

Place
1st2nd3rdAirport, country
Haneda Airport (Terminals 1, 2, and 3), Japan
Shanghai Hongqiao International Airport, China
Chengdu Tianfu International Airport, China●World’s Best PRM 1 and Accessible Facilities：
Category for rating facilities that are designed with the elderly, those with special needs, and injured individuals in mind

Place
1st2nd3rd
1

Airport, country
Haneda Airport (Terminals 1, 2, and 3), Japan
Narita International Airport, Japan
Kansai International Airport, Japan: Persons with Reduced Mobility

Skytrax website: https://skytraxratings.com/
Official Skytrax 5-Star Airports, Global Airport Rating
https://skytraxratings.com/tokyo-haneda-airport-is-awarded-the-highest-5-star-airport-rating-for-the-9th-consecutive-year