December 6, 2023
Japan Airport Terminal Co., Ltd.
Tokyo International Air Terminal Corporation

Haneda Airport Passenger Terminal awarded a FiveStar Airport Rating, the world’s highest recognition, inthe World Airport Star Rating by SKYTRAX for the 10thconsecutive year

For the 10th consecutive year, the Haneda Airport Passenger Terminal *1 has been awarded the Five-Star
Airport Rating, the world’s highest-level recognition, in the World Airport Star Rating conducted bySKYTRAX*2 based in the UK.
We have worked to grasp customer needs, which have diversified because of the COVID-19 pandemic,
and to pursue convenience and comfort within both the domestic and international terminals. As a result,
we were highly rated for our efforts to maintain the world’s best practice level in the various categories offacility functionality, quality of staff service and cleanliness of the building facilities as well as the resumptionof facility operations for international flights at Terminal 2 and the enhancement of commercial facilities andwayfinding and signage standards.
All of us at Haneda Airport are committed to providing hospitality from a customer perspective throughfacilities and human services while always being grateful to our customers who use the airport andmaintaining a high level of awareness of our role as the gateway to Japan. We will also continue to pursue
the ideal state of Haneda Airport and aim to become an advanced airport that continues to be trusted by awide range of stakeholders, including customers from around the world and the aviation industry, and thatis friendly to both people and the environment.

*1: Terminals 1 and 2 are owned, managed, and operated by Japan Airport Terminal Co., Ltd., and Terminal 3 by Tokyo International
Air Terminal Corporation.
*2: An aviation service research company founded in 1989 and based in the UK. The company evaluates airports and airlines aroundthe world based on a wide variety of evaluation criteria and items.

Inquiries about this release to the following:
PR & Branding Strategy Office, Japan Airport Terminal Co., Ltd. / Phone: +81 -(0)3-5757-8030 / 9:00 to 17:30(Excluding Saturdays, Sundays, and holidays)
Planning Department, Tokyo International Air Terminal Corporation / Phone: +81-(0)3-6428-5901 / 9:00 to 17:30(Excluding Saturdays, Sundays, and holidays)

● Five-Star Airports in the World Airport Star Rating *Regional Airports are excluded. (as of December 6, 2023)
Airport / Country
Haneda Airport / Japan

Shanghai Hongqiao International Airport / China

Hong Kong International Airport / Hong KongBahrain International Airport / Bahrain

Incheon International Airport / Korea

Istanbul Airport / Turkey

Changi Airport / Singapore

Shenzhen Bao'an International Airport / China

Munich Airport / Germany

Fiumicino Airport / Italy

Hamad (Doha) International Airport / Qatar

For Reference◇ Other Rankings (extracted from the official SKYTRAX website)● World’s Best Airports: Comprehensive evaluation
Rank

Airport / Country

1stChangi Airport / Singapore

2ndHamad (Doha) International Airport / Qatar

3rdHaneda Airport / Japan

4thIncheon International Airport / Korea

5thCharles de Gaulle Airport / France● Best Airports in Asia: Comprehensive evaluation of airports in Asia
Rank

Airport / Country

1stChangi Airport / Singapore

2ndHaneda Airport / Japan

3rdIncheon International Airport / Korea● World’s Cleanest Airports: Cleanliness
Rank

Airport / Country

1stHaneda Airport / Japan

2nd

Changi Airport / Singapore

3rdHamad (Doha) International Airport / Qatar● World’s Best Domestic Airports: Comprehensive evaluation of domestic airports
Rank

Airport / Country

1stHaneda Airport Domestic Terminal / Japan

2ndShanghai Hongqiao International Airport / China

3rdChengdu Tianfu International Airport / China● World's Best PRM* / Accessible Facilities:
Evaluation of the care provided by the facility for people who are elderly, disabled, or injured
Rank

Airport / Country

1st

Haneda Airport / Japan

2nd

Kansai International Airport / Japan

3rdIncheon International Airport / Korea*PRM stands for Persons with Reduced Mobility.
Link to the SKYTRAX website: Official SKYTRAX Five-Star Airports | Global Airport Rating
https://skytraxratings.com/tokyo-haneda-airport-awarded-our-highest-5-star-airport-rating-for10th-consecutive-year