Support System other than the Police● Tokushima Victim Support Center
It provides supports such as counseling services
either on the phone, or accompanying victims tocourt, a police station and hospitals. In addition, it
is designated as an early-stage support group by
To k u s h i m a
PrefecturalSafety
Commission,therefore, on the premise that victims give theirconsent, it can support them with information givenby the police at an early stage.
☎ 088-678-7830☎ 088-656-8080
Mon・Wed~Sat 9:00~16:00(except national holidaysand new year holidays)● Tokushima District Public Prosecutor's Office
It provides information regarding the criminal
proceeding, the trial result , and assigns a victim
s u p p o r t o f f i c e r. I t a l s o o f f e r s a v i c t i m h o t l i n ecounseling service. Upon request, they will arrange
the procedure for the victims participating in thetrial. At the court trial, various measures are taken
t o p r o t e c t v i c t i m ’s p r i v a c y t o a l l e v i a t e t h e i r f e a r
and tension, such as using a physical barrier toshield their identity when they express their feelingand opinions.
☎ 088-652-5198(victim hotline）
Mon～Fri 9:00～17:00（except national holidaysand new year holidays）FAX available
After business hours and national holidays:
answering machine and FAX available

Support TEL Numbers of the Police● Tokushima Prefectural Police
Names

Main LineTok us h im a C huo

0 8 8 -6 24 -0 1 10

Tok us h im a M yozai

0 8 8 -6 32 -0 1 10

Tok us h im a I tan o

0 8 8 -6 98 -0 1 10

N ar ut o

0 8 8 -6 85 -0 1 10

K om ats us h im a

0 8 8 5 -32 -0 1 10Anan

0 8 8 4 -22 -0 1 10

M ugi

0 8 8 4 -72 -0 1 10Awa Yos h i n ogawa

0 8 8 3 -25 -6 1 10

Mima

0 8 8 3 -52 -0 1 10

M i yos h i

0 8 8 3 -72 -0 1 10

● Tokushima Prefectural Police Headquarter○ Criminal damage support desk（general crimes）☎ 088-622-3101（ Main line）○ Heart-san（Sex Crime consultation）☎ #8103○ Police Safety Consultation （general consultation）☎ #9110○ Phone line for children’s worries and troubles☎ 0 8 8 - 6 2 5 - 8 9 0 0 ※ After business hours andnational holidays: answering machine available○ Hotline for Consultation about children’s bullying● To kushima Ba r Asso ciatio n
Vi c t i m S u p p o r t C e n t e r o f t h e To k u s h i m a B a r
Association offers the first consultation on
legal matters for free of charge. They makedefenseclaims,negotiate
asettlement,
represent the victim at victim participation
system, handle media relations and so on.
☎ 088-652-5768
Mon ～ Fri9:00 ～ 17:00 （ Except national holidays
and new year holiday）※There are other organizations and groups
providing support and counseling service.

☎ 088-623-7324

To support Crime Victims
to restore their peaceful life again“Cr i me vi ct im s ar e not excepti onal per sons.
Pl ease tr eat us li ke you di d as bef or e t hei nci dent , whi l e pr ayi ng f or t he vi ctim . We
wer e j ust or di nar y ci tizens unt il yest er day.”( Fr om t he voi ce fr om t he fami l y m em bersof deceased vi ct im .)We wi ll never know when we wi ll becomet he victi m of a cr im e.
Tokushi m a Pr efect ur al Pol i ce hopes t hat it
can support vi ct im s in r ecoveri ng fr om or
al l evi at e t hei r har m and suppor t s such asoci et y that t hey can li ve norm al peacefull i ves agai n.
Thi s leafl et pr ovi des the f oll owi ng
i nf or m at i on t o support vi ct im s.
〇 Var i ous pr obl em s whi ch cr im e vi ct ims
and t hei r f am il i es mi ght have.
〇 Vi ct im suppor t ser vi ces avail abl e
I t woul d be gr eat i f t hi s l eaf l et help
cr im e vi ct im s and t heir f am il y m em bersr estor e t hei r ever yday l i ves.

○ A phone line for children and women (to report casesof unwanted advances or stalking)☎ 088-623-6110

Tokushima Prefectural Police○ A phone line to report gang related activity☎ 088-626-0110※Other than phone line for children, phone staff available
after business hours and national holidays

Victim support mascot“Gyutto-chan”

Direct Damage and Secondary
DamagePhycological Impact
on body and mind

Crime victims and family members
will not only suffer a direct damage
such as murder (l oss of family),
physical injury, loss of property etc.
but will also suffer from various
problems arising from the secondary
damage, such as:

After the crime, the victim will be in astate of shock, and as a result their
physical and mental -well-being will be
negatively affect ed.
Reactions on body and mind
which are likely to occur after
the crime
Emotional Response

Physical and psychologicaltrauma as a result of being
involved in crimes
Economic stress resulting frommedical expenses, loss ofemployment and job changes● Physical and emotional numbness● Loss of reality● Not feeling like themselves● Memory/Judgement impairment● Decline in self-esteem● Loss of reliability toward society andothers● Experiencing Fears, Anxiety, Self condemnation, Exhaustion, Despair
Anger, Sadness

Physical Respon seStress from having to sacri ficetime and emotional stressresulting from crimi nal
investigations and trial
Stress from having to deal withgroundless rumors, i nterviews,
and press coverage
They suffer from various problems(secondary damage),especially
emotional distress is more serious.
More than 60% of crime victims andtheir family members suffer fromanxiety after the incident. ※※ (Survey conductedby Cabinet Office in Oct. 2008)● Dizziness, Hyperpnea, Palpitation,
Diarrhea, Constipation● Insomnia, Nightmares● Nausea, Loss of appetite

Specific responses to actions● Fearing crowded places, can’t gooutside and shut themselves off at
home● Assuming the crime is their own fault
and blaming themselves● Can’t control their emotions and crying
without any special reason● Talking about their own damage like it
was someone else's experience and nottheir own
● Feeling anxiety on the date of theincident every year

We need to understand the mental andphysical disorders of the crim e victims
and should not blame them and should
refrain from going out of your way toreassure them.

Victim Support System
There are several organizations, suchas the Police or Tokushima Victim
Support Center. Here are the main
support systems:● Victim Support Officer
Designated victim support police officers
will provide services upon requests suchas,explaining
criminal
proceedings,
accompanying them to the hospital and soon.

● Victim Information System
We will provide information regarding theprogress of the investigation and thesuspect’s arrest● Reducing the financial burdenof the victims
Medical fees and a part of the counselingfee are paid at public expense.

● Crime Victims Benefits System
The government will issue benefits tobereaved families and victims who areseverely injured, or suffer from a disability
as a result of the intentional criminal act.

● Lawyer Referral System
Tokushima Prefectural Police concludes
an agreement with the Tokushima Bar
Association regarding the victim supportand introduce experienced lawyers insupporting victims who wish legal advice .
The first meeting is free of charge.

※ In each case, there ar e certain
conditions. For more details,
please contact the S upport Officefor Crime Victims, Tokushima
Prefectural Police.
☎088-622-3101