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Sky FactoryTMwww.skyfactory.com•

toll free 1.866.759.3228

Luminous Virtual Window
AC Surface Mount Installation Packet

Installation Packet Includes:
Luminous Virtual Window AC Surface Mount Installation Instructions
Luminous Virtual Window Technical Specifications
Luminous Virtual Window Maintenance
LVW1 Layout (provided for custom and multiple windows)

For technical support at any time during the installation, please call us toll free at 866-759-3228.
We want your installation to go as smoothly as possible. Thank you for choosing Sky Factory.
3/1/2022

IndexLVW Component Details...................................................................
Step 1: Unpack the LVW....................................................................
Step 2: Locate the LVW on the wall...................................................
Step 3: Install the ledger brackets.....................................................
Step 4: Install the LVW......................................................................
Step 5: Wire the LVW ........................................................................
Step 6: Install the trim .....................................................................
Step 7: Final Checklist.......................................................................
Dimensions Chart.............................................................................
Wiring Diagrams...............................................................................
Appendix A: Checking for Flatness ...................................................

3-5
567-8
910111213
14-15
16

Provided Components:
LVW Light Box: extruded aluminum case with LED edge lit light panel, internal power supplies,
wiring covers and mounting brackets.
Image Tile: High resolution reproduction mounted on a .125” (3.175mm) acrylic panel.
Trim: Wood or anodized aluminum frame which attaches to the LVW case with ball catches and safety screw.
Installation Hardware: 1/2” (12.7mm) box connector, mounting bracket hardware

Client Supplied Components:
Electrical circuit, V AC switch, conduit (if required) and wiring appropriate to local code provided and run
to the appropriate locations.
For power consumption, see: LVW Technical Specifications for standard sizes, LVW1 for custom sizes
Miscellaneous hand tools
For larger LVW’s, two installers may be needed.
Electrical work must be performed by a qualified electrician and must conform to all local and national codes.
Sky FactoryPage 2LVW Component Details:Major components:

LVW light box

wiring accesscovers x 4

trimball catches
image tile

for mounting trim

does not need to be removed
for installation

Sky Factory

Page 3Power supplies, attachment holes and wiring access:wiring access holes always on long sides of case (see detail below)

power supply 2
where required(in top on horizontal fixtures)

power supply 1
and electrical input pigtails(in bottom on horizontal fixtures)

22 15/16”(583mm)

22 15/16”(583mm)attachment holeson all four sides of case(see detail below)

4 3/4”(121mm)Wiring access holes — 1/2” trade size (7/8” [22.2mm] dia.) , centered 1 1/6” (27mm) in from outside edge and22 15/16” (583mm) in from end
Attachment holes for locking mounting brackets only —3/16” (4.8mm) dia., centered 1 15/16” (49mm) in from outside edge and 4 3/4” (121mm) in from ends
IMPORTANT: For stabilizing mounting brackets only; do not use for weight bearing. See Step 4Sky Factory

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Mounting brackets:
wall coveringframing

Fixture comes with two pairsof nesting brackets:
upper “hanger” bracket
comes attachedto the back of the LVW case,lower “ledger” bracket
mounts to wall.
(See Step 2: Locate the LVW on the walland Step 3: Install the mounting brackets)

Step 1: Unpack the LVW
IMPORTANT: LVW comes with trim attached.

Do not try to lift the LVW out of the wrapper by pulling up on the trim.
The trim is held to the LVW case by ball-catch hardware.

To remove the trim:
remove any shrink wrap holding it to the LVW case,then, using both hands, grasp the trim and pull it directly away from the case.

Installation hardware is shipped above and/or along one side of the LVW(s).
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Step 2: Locate the LVW on the wall•

For all standard LVW dimensions and rough openings, seeLuminous Virtual Window Dimensions Chart on pages 13•

For Custom, Twin and Triple LVW installations, see “LVW1” included•

For wiring access and attachment hole locations, see page 4-5

We recommend the LVW is placed at standard window height.
Where possible, always attach top ledger bracket to at least two studs.
See Step 3, pages 7-8
Where only one stud is available, bracket preferably centered on stud with a 3/16” (9.5mm)
toggle bolt at each end.
When placing an LVW on an exterior wall, appropriate precautions must be taken to maintain the building
envelope and prevent condensation from forming on or in the LVW.

Adequate room for box connector and cabling to penetrate the wall covering
will be required.

Case depth: 1 3/4” (44.5mm).
box connector
Added depth for box connector
and conduit or cabling is needed

3/8”(10mm)
1 3/4”(44.5mm)
Sky Factory+ conduitor cabling

Page 6Step 3: Install the ledger brackets
See also wall layout detail on next page.

“Hanger” brackets are pre-mounted on back of fixture:
On vertical fixtures (in which sides are longer):
Top and bottom brackets are continuous

On horizontal fixtures (in which sides are shorter):
Top bracket is continuous;
bottom bracket is split to accomodate wiring access holehanger brackets
ledger brackets

vertical fixture
wiring access on side

“Ledger” brackets are client-mounted on the wall:•Top ledger is 1” (25mm) shorter than width of caseand is centered on fixture•

Two bottom ledgers are 3” (76mm) long
and are mounted with as much spread between them as possible

Sky Factoryhorizontal fixture
wiring access on bottom

Page 7Wall layout detail::

3 3/4”(95mm)

top ledger

Top ledger —must be drilled at stud locations
Bottom ledger location:

where possible, always attach ledger
to at least two studs

case heightminus 1/16” (1.5mm)

where only one stud is available,
ledger preferably centered on studwith a 3/16” (9.5mm) toggle at each end.

NOTE: Weight of LVW
must be carried
by top ledger only.
Dimension given heregives +/- 1/16” (1.5mm) gap between
nesting pairs at bottom.

Bottom ledgers —attached to studs with as much spread
between them as possible

bottom ledgers

1/16”(1.5mm)

fasteners toenailed using both holes
ledgers mounted so they don’t bearweight of fixture

IMPORTANT: Ledger brackets must be mounted flat, plumb, square and dimensionally accurate.
•Ledger brackets must be mounted so LVW is not twisted or trim may not securely latch
Any excessive twist in the installed LVW case may keep some of the ball catches from latching and allow the trim to pop loose.
See “Appendix A: Checking for Flatness” on page 16 for determining if the LVW will sit in a single plane.

•Ledger brackets must be mounted so wall covering is not more than 1/16” (1-1.5mm) forward of back of brackets.
If wall is too far forward, trim will not fully seat on ball catches, and latches may fail causing trim to pop loose.
Use a straight edge to determine the most forward point of the wall surface.

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Page 8

Step 4: Install the LVW
Remove the trim (if provided):
IMPORTANT: Make sure the safety cables are not connected.
Trim is held by ball catch hardware. Using both hands, grasp the trim and pull it directly away from the LVW case.
Remove the top, bottom and right side wiring covers:
Covers are secured with #6 - 32 Phillips machine screws.
Cover screws need to be loosened only.
IMPORTANT: WHEN REPLACING THE WIRING COVERS, SNUG SCREWS ONLY!
(OPTIONAL SCREW SLOTS ARE PROVIDED IF A SCREW STRIPS IN CHANNEL.)
Insert the box connector:
If using a comparable box connector, it must meet local and national codes.
See page 10 for box connector specifications.
Make sure power cable is available and enters the LVW case at the proper location.
Hang the LVW on the wall:
Pass the power cable through the box connector while lifting the LVW into postion and hanging iton the interlocking mounting brackets.
IMPORTANT:
Before wiring the LVW, make sure the trim will securely latch.
If the trim is not secure, the LVW may need to be removed and the ledger brackets adjusted.
See bottom of page 8.
Lock mounting brackets:
Nesting mounting brackets MUST be locked in place before trim is attached.
Run #10 x 1 1/2” pan head screws through holes in back wall of case at top and bottom.
See hole locations on page 4.

Notice: Mounting brackets MUST be locked in place
so LVW cannot shift or be knocked loose.
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Page 9

Step 5: Wire the LVW•

See Wiring Diagrams on pages 14-15

Notice: The LED lights in the fixture are 24V DC only.
Connect V AC to BLACK and WHITE pigtails on the power supply mounted inside the case.
Connecting the V AC input to any other type of connector in the fixture will destroy the LED’s.

Each LVW has internal 24 V DC power supplies pre- wired at the Sky Factory.
Each power supply is 100-277 V AC, 0.6A at 115V AC, 50/60 Hz.
For power consumption, see: LVW Technical Specifications for standard sizes, LVW1 for custom sizes

V AC power is connected to the power input pigtails:
Line power to BLACK, Neutral to WHITE, Ground to GREEN/YELLOW Earth pigtail.

A wiring cover must be removed to access input pigtails.
Always turn circuit off before removing a wiring cover.
#6 - 32 Phillips machine screws need to be loosened only
When replacing the cover, make sure all mounting screws are tight.
IMPORTANT: WHEN REPLACING THE WIRING COVERS, SNUG SCREWS ONLY!
DO NOT OVERTIGHTEN SCREWS AND STRIP SCREW CHANNEL! (See page 9)

Fasten the provided 1/2” (12.7mm) box connector in the 7/8” (22mm) wiring access holeandmake the electrical connection inside the LVW.
Power cable must meet MC/MCI-A or HDFMCI-A specifications; size range .38” (9.65mm) min to .61” (15.49mm) max

Power entry hole is limited to 1/2” nominal trade size conduit.

Connect power (100 – 277V AC) in conformance to local and national Electrical Codes.
Replace the wiring covers and test the fixture before installing the trim.
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Page 10

Step 6: Install the trim

Attach the trim:
Lower the trim onto the LVW case until the ball catches engage and then press the trim against the case.
Make sure trim is secure and all the catches latch before installing the safety screw.
If trim is not secure, wall may be pushing it out. If so, remount LVW case so trim clears wall..
See Adjusting the ball catches below if adjustment is necessary.

Insert the safety screw:
Safety screw locks the LVW trim so it can’t be jarred loose of the ball catches.
#6-32 x 3/4” Phillips machine screw (provided) is inserted through hole in extension trim at top of LVW
Screw threads into a screw boss on LVW case.
Screw has been pre-threaded at factory. However, press firmly when driving screw to make sure it engages.
IMPORTANT: Screw needs to be snug only. Do not overtighten and strip the threads.

Adjusting the ball catches (if necessary):
IMPORTANT: Ball catches are set at the factory and should not need adjustment in the field. Use the following directions
only if absolutely necessary.

To adjust the holding strenth of a ball catch Loosen or tighten adjustment screws on the two ends of the half attached to the LVW case.

To adjust the location of a ball catch Loosen the Phillips head screws holding the catch to the LVW caseslide the catch to the appropriate location in the track, andre-tighten the screws.

Sky FactoryPage 11Step 7: Check installation using Final Inspection list.
Is the image evenly lit??
•  If there are shadows, dark spots, or bright lines on the image, clean the SkyTile. See LVW Maintenance.
Is the trim securely latched?
•  If trim pops off easily, and rubs against wall when it is installed:
LVW case is most likely recessed too far into the wall. Remove LVW and shim between
framing additions and back of case.
•  If trim pops off easily, and there is a gap between trim and wall all the way around:
Strength of trim ball catches needs to be adjusted.
Is the safety screw installed?
•  Install screw.

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Page 12LUMINOUS VIRTUAL WINDOWDIMENSIONS CHART
For custom sizes, see LVW1 included

Sky Factory

LUMINOUS VIRTUALACTUAL CASEACTUAL CASE

WINDOW

DIMENSIONS (INCHES)DIMENSIONS (CM)WIDTH / HEIGHTWIDTH / HEIGHT

2240

2240

55.9

101.6

4022

40

22

101.6

55.9

3440

3440

86.4

101.6

4034

40

34

101.6

86.4

2852

28

52

71.1

132.1

5228

52

28

132.1

71.1

1864

1864

45.7

162.6

6418

6418

162.6

45.7

3464

3464

86.4

162.6

6434

64

34

162.6

86.4

4872

4872121.9

182.97248

7248

182.9

121.9

Page 13

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Appendix A: Checking for flatness
Making sure the LVW will sit in a single plane:

Hold a builder’s level against the ledger brackets
to make sure the two vertical sides
have equal plumb.

NOTE: The window does not have to sit
plumb in the opening to function properly,
but must sit in a single plane.

Bubbles on the builder’s levelmust read the same for both vertical sides.
If the two sides do not read the same,
shim brackets accordingly.

Making sure the LVW is sitting in a single plane:

Use a builder’s level against the LVW case to make sure the two vertical sides have equal plumb.
Shim case as necessary.

IMPORTANT: Make sure level is sitting parallel to LVW case before checking for equal plumb.

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Page 16