ブ・リイ
ジョ

JKK Tokyo PR Magazine

June 2022 No. 54[Issued by] Public Housing Management Section, Public Housing Division,
Tokyo Metropolitan Housing Supply Corporation
Terrace Shibuya Mitake 1-15-15 Shibuya, Shibuya-ku, Tokyo 150-8543

List of Planned Repairs
Scheduled for Public
Rental Housing in FY 2022

Following is notification concerning
planned repairs for FY 2022.
When the actual repair work is carried out,
information will be provided to residents in advance.

Request for cooperation

Contents◆ List of Planned Repairs Scheduled for
Public Rental Housing in FY 2020 …………………………… 1 ‒ 3◆ Notice of Building Renovation Projects ………………………… 4◆ Build Muscle at Home: Towel Exercises …………………… 5◆ Measures to Combat Infectious Diseases…………………………… 6◆ Prevent Frailty! …………………………………………………………… 7◆ Getting Your Air Conditioner Ready for Summer! …………… 8◆ Information for Residents Planning to Buy an
Air Conditioner …………………………………………………………… 8◆ Use of Residential Fire Extinguishers……………………………… 9◆ Beware of Dishonest Business Practices Exploiting
COVID-19! ………………………………………………………………… 9◆ Introduction of JKK Tokyo Housing Support …………… 10, 11◆ Information About Automated Bank Transfers …………… 12◆ JKK Tokyo Customer Center Telephone Numbers ……… 12

When carrying out planned repairs, it may become
necessary to enter and perform work in the private
space of your residence.
We understand that this will inconvenience you during
the work period, and we ask for your cooperation.
Please understand that planned work may be canceled in some cases depending on circumstances.
Depending on the conditions of deterioration and other factors, work may also be performed at locations notpresent in the list.
* Cases where a building number is not listed are cases where work is planned on outdoor facilities and similar locations.

Work / Details
Rooftop Waterprooﬁng

Minamikarasuyama 3 chome Jutaku
Repairs and improvements will be made Tomin Heim Funado 2 chometo the waterproofing layers on roofs.

Machidakiso Jutaku

Kosha Heim Nakarokugo
External Wall Painting
Undercoating and paint will be applied Tomin Heim Hasune 2 chome

Residence name / Building number
1
1

Tomin Heim Hasune 2 chome
Shinden Jutaku

1
1–3

1, 2
1

Toshimacho Jutaku
Tomin Heim Funado 2 chome11

Ni-1 – Ni-3, Ho-1 – Ho-25

to the buildings’ external walls,
stairwells and other public areas.

Shinden Jutaku

1–3

Machidakiso Jutaku

Iron/Steel Component
Painting

Kosha Heim Nakarokugo
Tomin Heim Funado 2 chome

1, 2
1Tomin Heim Hasune 2 chome
Shinden Jutaku

1
1–3

The iron and steel components on doors,
pipes and bicycle parking areas, etc., will
be painted to prevent corrosion.

Window Frame Repairs

Window sashes will be replaced.

Road Repairs

Repairs will be made to the roads
and gutters, etc., within the estate.

Grounds Maintenance

Maintenance will be carried out on
the grounds within the estate.

Ni-1 – Ni-3, Ho-1 – Ho-25

Machidakiso Jutaku

Ni-1 – Ni-3, Ho-1 – Ho-25

Toshimacho Jutaku

1

Shinden Jutaku

1–3

Tomin Heim Nakanocho
Tomin Heim Shiohama 2 chome
Apartment No. 1
Tomin Heim Hasune 2 chome
Tama New Town Atago No. 2
Tomin Heim Shiohama 2 chome
Apartment No. 1－

Tomin Heim Sumida 1 chomeーー

Maenocho Daini Jutakuーーー

Okinocho Jutaku
Kosha Heim Atago 4 chomeーーー

Maenocho Daini JutakuーEnoshimamichihigashi JutakuーOkinocho JutakuーPark Amusement Equipment Okinocho Jutaku
Repairs

ーParks located within the estate will
be maintained.

Tama New Town OchiaiーLarge Tree Trimming

Kosha Tower TsukudaーHonmuracho Jutaku

ーEtchujima JutakuーMinamisuna JutakuーMinamisuna 7 chome JutakuーNishiojima JutakuーKameido 9 chome JutakuーTomin Heim Toyo 6 chomeー

Gotokuji Jutaku

ーAkatsutsumi JutakuーLarge trees will be trimmed.

1

No.54Work / Details
Large Tree Trimming
Large trees will be trimmed.

ーNakadaicho Jutakuーー

Okinocho Jutaku

ーSenjuhigashicho JutakuーHorie JutakuーShinden Daini Jutaku
Kosha Heim Minamiosawa 5
chome
Tomin Heim Minamiosawa NishiーKosha Heim Minamiosawa No. 2

ーーTomin Heim KamiyugiーーEnoshimamichihigashi JutakuーFujimicho JutakuーFujimicho Higashi JutakuーKasumidai Daiichi, Daini JutakuーTamagawa JutakuーKiso JutakuーKoganei Honcho JutakuーKoganei Nukui JutakuーKurumenishi Jutaku

ーHirao JutakuーMinamisuna Jutaku

ーWater Supply Pump Repairs Kosha Tower Tsukuda

Water supply pumps will be replaced
Kosha Heim Misonochoor repaired.

Rooftop Water Tank Repairs

The rooftop water tanks will be repaired.

Indoor Wastewater Pipes

The wastewater pipes inside theresidences will be repaired.

Ventilation Equipment
Repairs

The ventilation equipment in eachresidence will be repaired.

Drop-In Cooking Stove
Replacement

Residence name / Building number

Kosha Heim Hikarigaoka No. 2

Kosha Heim Roka-koen

ーーTomin Tower Iidabashi 3 chomeー

Hondakawabatacho JutakuーKosha Heim Yashionishi

16

Kosha Heim Yashiominami

47
4, 6

Kosha Heim Shirahigehigashi

1

Minamisuna Jutaku

Kosha Heim Minamisunaekimae

1

Kosha Heim Oimachi

1

Kosha Heim Fujimidai

1

Kosha Heim Suginami Wada

1

Kosha Heim Chihaya

1

Kosha Heim Komagome

1, 2

Kosha Heim Hikarigaoka No. 4

9Emiel Tower Takenotsuka

1

Akishima Tanakacho Jutaku

9, 25 – 28

Tomin Tower Daiba Ichibangai

2

Kosha Heim Kotakecho

3, 4

Kosha Tower Tsukuda
Tomin Tower Kita-Aoyama 1
chome
Kosha Heim Midori 4 chome1

Drop-in cooking stoves will be replaced.

Fire Extinguisher
Replacement

The fire extinguishers in eachresidence will be replaced.

Tomin Heim Yokokawa 1 chome

Kosha Heim Kohinata
Tomin Heim Sumida 1 chome

1–3

1

1

Etchujima Jutaku

27

Kameido 9 chome Jutaku

1, 20Tatsumi Shinonome Jutaku

1

Tatsumi Akebono Jutaku

1Tomin Heim Ojima 5 chome

1

Tomin Tower Shinonome

1

Tomin Heim Furuishiba 2 chome

1

Tomin Heim Kitasuna 1 chome
Tomin Heim Shiohama 2 chome
Apartment No. 1

1

Tomin Heim Furuishiba 1 chome

1

1

Tomin Heim Minamisuna 1 chome

1

2

Kosha Heim Mianamisunaekimae

1

Kosha Heim Oimachi

1

Tomin Heim Higashishinagawa 3
chome No. 2
Kosha Heim Nakarokugo

2, 3

Kosha Heim Tamagawa

1

Platz Kinuta
Kosha Heim Chitose-Funabashi
Front
Tomin Heim Minamidai 3 chome

1, 2

Kosha Heim Minamikamata2

5
1

Karasuyamakita Jutaku

7 – 14, 31

Kosha Heim Kugayama

A-C

2

1

Saginomiyanishi Jutaku

1 – 19

Kosha Heim Fujimidai

1

Kosha Heim Chihaya

1

Kosha Heim Komagome

1, 2Center Machiya

1

Kosha Heim Tabata Terrace
Tomin Tower Minamisenju 4
chome
Tomin Heim Asuzawa

1
1

Kosha Heim Maenocho

1

Hasune 3 chome Jutaku

3

Kosha Heim Sakashita

F, G, H

1
1

Kosha Heim Hikarigaoka No. 1

1, 2

Kosha Heim Hikarigaoka No. 2

4

Kosha Heim Hikarigaoka No. 3

5

Kosha Heim Hikarigaoka No. 4

9Kosha Heim Kotakecho
Tomin Jutaku Higashishintoiwa 6
chome
Higashikasai Daini Jutaku

3, 4

Nishiaraihoncho Jutaku

1, 2

1

Minamikasai Jutaku

1, 2

1

Kosha Heim Seishin
Kosha Heim Komatsugawa 1
chome
Kosha Tower Komtasugawa

1

Kosha Heim Minamikasai 5 chome

6

Kosha Heim Rinkaicho 2 chome

7

1, 2
1

No.54Work / Details
Fire Extinguisher
Replacement

The fire extinguishers in eachresidence will be replaced.

Residence name / Building number
Tomin Heim Funabori 3 chome

1

Tama New Town Matsugaya

49-1 – 49-5, 50-1 – 50-3

Matsue Jutaku

1–8

Yokokawacho Jutaku

1 – 24

Tomin Heim Yarimizu

1–6

Enoshimamichihigashi Jutaku

1 – 13

Akishima Tanakacho Jutaku

1 – 30Kogasaka Jutaku

A1 – A7, B1 – B8, C1 – C8

Shinkoji Jutaku

1–7

Hirayama Jutaku

1-23

Tomin Heim Kokubunji Izumicho

1–3

Kumagawa Jutaku

1-15

Fussa Kamidaira Jutaku

1 – 24

Tama New Town Ochiai

Tama New Town Ochiai 3 chome

1–4

Kosha Heim Minamikasai 5 chome
The electrical equipment (cables,
switchgear panels) in public sections
will be repaired.

1–6

Public Section Electrical
Equipment Repairs

Interior Electrical Equipment
Repairs
Kosha Heim Minamikasai 5 chomeSome electrical equipment inside
the residences will be repaired.

Public Lighting Repairs

The lights on the stairs, in thecorridors and in other public areas
will be replaced with LED lamps.

Kosha Heim Kanda
Kosha Heim Takadanobaba

1

Common Television Antenna Repairs

Kosha Heim Maenocho

1
1, 2
1

Kosha Heim Minamikasai 5 chome

1–6

Fujimicho Jutaku

1 – 15Ni-1 – Ni-3, Ho-1 – Ho-25 Fussa Kamidaira Jutaku

1 – 24

1, 2, 4ーーTomin Heim Minamirokugo 2
chome
Kosha Heim Minamikamataーー

Kosha Heim MaenochoーKosha Heim NakamurakitaーOkinocho JutakuーKosha Heim Konan 3 chome
Tomin Heim Shiohama 2 chome
Apartment No. 2
Kosha Heim Nakarokugoーーー

Kosha Heim Minamikasai 5 chomeーKosha Heim Minamiosawa No. 2ーFujimicho JutakuーMachidakiso Jutaku

ーFussa Kamidaira JutakuーKosha Heim Tamagawajosuiーー

Kosha Heim Takadanobaba
Tomin Heim Minamirokugo 2
chome
Kosha Heim MinamikamataーTomin Heim Shiohama 2 chome
Apartment No. 2
Kosha Heim Nakarokugo

ー
ー

ー
ー

Kosha Heim MaenochoーKosha Heim NakamurakitaーKosha Heim Minamikasai 5 chomeーKosha Heim Minamiosawa No. 2ーFujimicho JutakuーMachidakiso Jutaku

ーFussa Kamidaira JutakuーKosha Heim TamagawajosuiーMinamikarasuyama 3 chome
Jutaku1

Kosha Heim Minamiosawa

1–5

chome

Water Supply Pump Repairs

Water supply pumps will be replaced Tomin Tower Shinonome
or repaired.

The high voltage substation facility
will be repaired.

1–3

Kosha Heim Nakarokugo

1

Kosha Heim Kanda

The common television antenna will
Kosha Heim Minamiosawa 5
be repaired.

High Voltage Substation
Facility Repairs

1, 2

Kosha Heim Konan 3 chome
Tomin Heim Shiohama 2 chome
Apartment No. 2

Kosha Heim Takadanobaba

Parking Lot Lighting Repairs Kosha Heim Konan 3 chome
The lights in the parking lot will be
replaced with LED lamps.

1–3

1–3

Kosha Heim Tamagawajosui

The outdoor lights will be replacedwith LED lamps.

1

Kosha Heim Nakamurakita
Kosha Heim Minamiosawa No. 2

Outdoor Lighting Repairs

1–6

Kosha Heim Minamirokugo 2
chome
Kosha Heim Minamikamata

Machidakiso Jutaku

3-2-1 – 3-2-12, 4-3-1 – 4-3-5,
4-5-1 – 4-5-6

Kosha Tower Tsukuda

1 – 10Tomin Heim Koganeinakamachi

1

ー

ー

Kosha Heim Konan 3 chome

1

Kosha Heim Nakarokugo

1, 2Intercoms which include a monitor
screen will be repaired.

Kosha Heim Fujimidai

1

Kosha Heim Nakamurakita

1

Kosha Heim Kitasenju

1

Elevator Repair

Kosha Heim Shirahigehigashi

1

Intercom Repair

The elevator will be repaired.

Automatic Fire Alarm Repairs Tomin Tower Iidabashi 3 chome
The automatic fire alarms will be
repaired.

1

Kosha Heim Konan 3 chome

1

Kosha Heim Nakarokugo

1, 2Kosha Heim Fujimidai

1

Kosha Heim Nakamurakita

1

Kosha Heim Kitasenju

13

No.54

Notice of Building Renovation Projects
JKK is carrying out reorganization and rearrangement focused on renovation of buildings thathave grown old and reached the time when renovation is necessary.
The building selected for the fiscal year 2022 renovation project, and the building selected forrenovation in around 3 years, are the following.

1. FY 2022 renovation project building
Building nameLocation

Akatsutsumi Jutaku

Setagaya-ku◇Renovation project buildings
These are housing units selected for renovation where the residents will receive an
explanation of the specific renovation plan and where relocation procedures will be started.

2. Building selected for renovation in around 3 years
Building nameLocation

Karasuyama Matsuba-dori Jutaku

Setagaya-ku◇Buildings selected for renovation
This indicates a residential building where renovation will be started after around 3 years.
Acceptance of new residents and scheduled repairs at the selected building are stopped,
however the maintenance necessary for everyday living will still be performed.

The following actions are taken when conducting a renovation project.
① Letters are distributed to all residents of the building selected for renovation.
② Around 1 year before starting renovations, an explanation meeting is held to explain
the specific renovation plan, relocation procedures, and other matters. In addition, a
local office will be opened for individual consultations as residents cooperate with therenovation project. (*)③ For residents affected by the renovation, JKK will
arrange housing for residents to move to and will
provide assistance with the moving costs. Residents
who return to the building after renovations arecompleted will receive reduced rent or otherbenefits. (*)*: Residents who have concluded fixed-term rental
contracts are not eligible to participate in therenovation project explanation meeting, housing
arrangements, or other benefits.

4

We ask for everyone’s
continued understanding
and cooperation.

No.54

Build Muscle at Home:
Towel Exercises
JKK Smile Assistants are broadcasting “Towel Exercises” on YouTube. These exercises
can be expected to produce smoother shoulder joint movement. Please give them a try!

Before exercising:

Basic posture❶ Prepare a chair that includes a backrest.
❷ Be careful that you do not fall off the chair.
❸ Exercise within a range that is reasonable foryour body.

• Sit lightly in the chair.
• Place your feet at the same
width as your shoulders.
• Place both feet firmly on thefloor.
• Sit up with your back straight.

If you feel pain anywhere in your body during theexercises, discontinue them immediately.

Raising and lowering both arms ①

Pulling your arms toward you

From the basic posture, inhale deeply while raising
your arms to the level of your chest.
Then exhale as you lower your arms.

From the basic posture, inhale while pulling thetowel toward your chest.
Then exhale while extending your arms.

Raise your arms:
1, 2, 3, 4.
Lower your arms:
5, 6, 7, 8.
(Repeat 3 times.)

Raising and lowering both arms ②
Hold the towel in front of your chest.
Inhale while raising your arms above your head.
Then exhale while slowly lowering your arms.
Raise your arms:
1, 2, 3, 4.
Lower your arms:
5, 6, 7, 8.
(Repeat 3 times.)

Pull your arms in:
1, 2, 3, 4.
Extend your arms:
5, 6, 7, 8.
(Repeat 3 times.)

Crossing your arms
Hold the towel in front of your chest and cross yourarms up and down in front of your body like you are
turning a large steering wheel.
Cross your arms:
1, 2, 3, 4.
Reverse the crossing
direction:
5, 6, 7, 8.
(Repeat 3 times.)

Raising and lowering both arms ③

Rotating your wrists

From the basic posture, raise your arms above your head.
Inhale while lowering your arms behind your head.
Then exhale while raising yourarms back above your head.

Fold the towel in half and hold the ends in one handwith your thumb facing down.
Place your other hand on your knees. Continue
breathing while rotating the wrist of the hand holding
the towel.

Raise your arms: 1, 2, 3, 4.
Lower your arms: 5, 6, 7, 8.
(Repeat 3 times.)

Perform 8 times foreach hand(rotating right,
rotating left).

5

No.54

Measures to Combat
Infectious Diseases
It is important to takes steps to prevent becoming infected
yourself and to avoid infecting others.
Be sure to regularly wash your hands and gargle!

Methods● Wash hands with soap.
• Be sure to wash your hands at times including after returning home, before cooking,and before eating!
• Be sure to wash not just the palms of your hands but also everywhere between yourfingers, on the back of your hands, and the wrists!
● Avoid touching your face.
• Be sure to wash your hands before touching your eyes, nose, or mouth!
* There is the possibility that the virus may be on your hands as a result of contact
infection (*1).
● Wear a mask.
• Wear a mask when going out or when approaching other people!
* There is the possibility of catching the virus ejected into the air as a result of airborne
droplet infection (*2).
* You do not need to wear a mask when outdoors and maintaining a sufficient distance(2 m or more) from other people.
● Carefully disinfect places that your hands touch.
• Wipe the entrance, door knobs, and other locations that you touch every day! Use adisinfectant product whenever possible.
● Ventilate spaces.
• Open windows to replace the air inside!
● Avoid places where people are packed close together.
Avoid the Three C's!

What are the Three C's?
①
Closed spaces
with poor
ventilation②
Crowded places
with many
people nearby● Increase your immune system strength.
• Perform whatever exercises you can while indoors!
• Eat three balanced meals each day!
• Get enough sleep!
• Maintain a regular lifestyle routine!

*1: Contact infection:③
Close-contact
settings suchas close-range
conversations

If you feel unwellin any way,
see a doctor.

When an infected person sneezes or coughs into a hand and then touches surrounding objects, the virus will
adhere to the objects. Other persons who touch the objects may get the virus on their hands and become
infected through the mucous membranes when they touch their mouths, noses, or other part of the face.

*2: Airborne droplet infection: The virus is ejected together with airborne droplets from an infected person (sneezing, coughing, spitting,etc.), and infects other person when it is enters the body through the mouth, nose, or other part of the face.

6

No.54

Prevent Frailty!
Tongue and mouth exercises to prevent
weakening of your mouth
Frailty is a state of deterioration of the body and mind, where ties to society are weakened.
Preventing frailty can extend the years that you remain healthy.
Tomoki Tanaka, Institute of Gerontology, University of Tokyo

When we do not use our bodies, they gradually lose their ability to function. For your mouth,
exercising your tongue and mouth muscles daily is as important as keeping your teeth. In orderto prevent loss of mouth function (oral frailty), it is important that you pay attention to using yourmouth muscles regularly. Examples include talking frequently with other people, properly
chewing firm foods, and gargling carefully. Here, we will introduce some exercises that you can
do at home. Please be sure to perform these exercises every day. At first, it is important that you
continue these exercises for several days.

Tongue and mouth exercises
In order to maintain oral health, it is important to move your tongue and mouth muscles.
Tongue exercises
Move your tongue around in a circle inside your mouth and swallow.
(Move your tongue in a circle 10 times each to the left and right.)

Right

BottomLeft

Top

Right again

Swallow

Pa-Ta-Ka-Ra exercises
Repeat each sound 10 times, for example “Pa-Pa-Pa-Pa...”Pa

Ta

Movement:
Close your lips firmly.

Salivary glandmassage

Ka

Movement:
Like crushing alump of food

①

②

Ra

Movement:
Closing the airway③

Massage your salivary
glands 3 times a day.
Parotid
glandsSubmaxillary
glandsMovement:
Like collecting foodfor swallowing

Sublingual
glandsIn addition to
everyday self-care,be sure to protect
your oral health bygetting professionalcare at a dental
clinic.

① Press your parotid glands (location of the indentations between your earlobes and cheeks) with both
hands, and press in a circular motion to massage them.
② Press your submaxillary glands (under the jaw joints) with your two thumbs.
③ Press your sublingual glands (center behind the jaw) with your two thumbs.

7

No.54

Getting Your Air Conditioner Ready for Summer!
Using your air conditioner correctly will be essential to prevent heat stroke in the
coming summer heat. For this reason, you should test your air conditioner now.
When you use your air conditioner for the first time in a long while, a malfunction may
prevent it from operating, or there may be problems such as dust or an abnormalodor.
In order to live comfortably on hot summer days, it is recommended that you test
and clean your air conditioner before the real heat arrives.
If the test shows that there is a problem with an air conditioner installed by JKK,
please contact us as soon as possible.

Example of test operation❶ Plug the power plug into the outlet. (If it was left plugged in for a long time, first unplug it andwipe off any dust.)❷ Check that the remote controller batteries are not dead and that the LCD displays correctly.
❸ Change the operating mode to “Cool” and set the temperature to the lowest temperature.
Then operate the air conditioner for around 30 minutes.
❹ The following phenomena may mean there is a malfunction. If the air conditioner was alreadyinstalled when you moved in, please contact JKK.
• No cool air comes out.
• There is water leaking from the unit. (However condensation on the surface of the indoor unit or at the
air outlet is normal.)• No water comes out of the outdoor unit drain tube even when the air conditioner is operated for an
extended period.
• There is abnormal noise.

* JKK cannot repair air conditioners which were purchased or installed by the residents. Please contact theshop where the air conditioner was purchased or the manufacturer.
* The test operation procedures are different depending on the model. For details, please check the instruction manual.
* For cleaning of the air conditioner, the resident should check the instruction manual and perform cleaning
him/herself.

Information for Residents Planning to
Buy an Air Conditioner
Residents are responsible for the expenses required to install an air conditioner. Although it is
not necessary to submit an application to JKK in order to install an air conditioner, there are cases
when the building structure does not permit an air conditioner to be installed.
When requesting air conditioner installation by a home appliance shop, the shop may refuse
installation if there is no special electrical outlet for an air conditioner.
In a room where there is no special electrical outlet for an air conditioner, JKK may pay to installsuch an outlet (*). Please contact us at JKK Tokyo Customer Center telephone number ② on page
12. A contractor for JKK will visit to investigate, including determining whether or not an air conditioner can be installed.
An air conditioner cannot be installed if there is not sufficient space for installing theoutdoor unit or other equipment.
For details, see the JKK homepage. →* Available only when there is sufficient space to install an air conditioner. Expenses for conversion to200V power are the responsibility of the resident. Please be aware that there are some housing units
where 200V air conditioners cannot be installed.

8

No.54Use of Residential Fire Extinguishers● Your apartment includes a residential fire extinguisher.
● In the event of a fire, use the residential fire extinguisher installed to extinguish the fire in the early stages. However if the fire gets out of control andstarts to spread, evacuate and do not take risks. Be sure to call 119 andfollow the instructions of the Fire Department.
● Always leave the residential fire extinguisher in its regular place and carryout management and inspections as indicated in the instruction manual
provided with the fire extinguisher.
● If you notice anything wrong with the fire extinguisher, please contact us at
JKK Tokyo Customer Center telephone number ② on page 12.

Request from JKKResidential fire extinguishers are replaced by JKK around every 5 years.
In apartments where the fire extinguisher could not be replaced because the resident wasabsent or for other reason, there is the risk that the fire extinguisher may become
unusable for early stage firefighting due to deterioration or other reason. If your fire
extinguisher was not replaced, please contact us at JKK Tokyo Customer Center
telephone number ② on page 12.

Beware of Dishonest Business
Practices Exploiting COVID-19!
Increasing numbers of persons are falling victim to malicious telephone and email scams from criminals
impersonating government employees and claiming to offer aid (relief funds), virus tests, masks and alcohol
disinfectant, or other benefits. Because people are spending more time at home, it is also expected that
there are growing victims of door-to-door salesmen offering expensive overpriced items. Please be awarethat government offices, JKK, and other official groups do not engage in these kinds of calls or visits.
Also be aware that there are large numbers of scams involving phone calls from persons pretending to bea family member in distress.
If you receive a suspicious phone call, hang up immediately. Ignore (deleteand do not open) suspicious emails. Do not answer the door unless you are
expecting a visit from someone.
Never give anyone your bank or other account information, or PIN or othercode number. Never hand over your bank ATM card or credit card.
If you think something is suspicious or if you have encountered trouble, consult
with the police or with the nearest Consumer Affairs Center.

Tokyo Metropolitan Comprehensive
Consumer Center☎ 03-3235-1155(number for consultations)

Local Consumer Affairs Center☎ 188(Consumer Hotline)9No.54Introduction of JKK Tokyo Housing Support
JKK offers housing support to a variety of households to make moving
into an apartment easier through support programs such as rent
discounts, a priority system, and easing of the investigation
standards.

Rent discount system[Nearby living support discount]

Nearby living
support discountHouseholds wishing to live in the same city or within a
5 km distance of a relative who is within three degrees
of kinship are eligible for a 20% discount on monthly
rent for 3 years after moving into some vacant city
units.
* The resident household or relative’s household must beclassified as a “child-raising household”, “household withelderly resident”, or “household with disabled resident”.

[Child-raising discount]
For single-parent households

Child-raising discountSingle-parent households receive a 20% discount onmonthly rent in some vacant city units either for 3
years or until the last day of the year when the childturns 18.

[Pair support]

For newly married couples andhusband-and-wife households

Married couples where either the applicant or his/her
spouse is age 40 or younger
These households receive a 20% discount onmonthly rent at some vacant city units for 3 years after
moving in.

Pair support[Step 35 discount]

Step 35 discount

10

Households where the person signing the rental
contract is 35 years old or younger on the day of theapplication receive a 20% discount on monthly rent atsome vacant city units for 3 years after moving in.
* Cohabiting relatives are limited to spouses (no age
restriction) and relatives (within three degrees of kinship)
who are 35 years old or younger.

No.54

Priority application system when soliciting applications
for first-come, first-serve vacant housing units[Priority application system forchild-raising households]

Priority application systemfor child-raising households
and elderly residents

At housing units designated by JKK and composed of
2 or more rooms, this system allows priority
applications for 7 days before the start of public
applications.

[Priority application system forelderly residents]
For residences located on the first or second floor of
housing units designated by JKK that do not haveelevators, this system allows priority applications for 7
days before the start of public applications.

[Priority reservation of JKK housing]Seniorresidence-change
supportFor households which include a resident who is 60
years old or older, when the residents want to sell
their owned home and move into JKK housing, thissystem allows priority 14-day reservation of thedesired residence from among the vacant residences
available for first-come, first-served public
applications.

Other support systems[Housing support for single-parent
households][Nearby living registration systemfor peace of mind]

If the monthly income of the applicant does not satisfy
the monthly income standard, then it is possible to use
the total including all child rearing allowances for theincome investigation.
In addition, if the monthly income of the applicant does
not satisfy the monthly income standard, then it ispossible to use combined income, exceptions to themonthly income standards, and other support.

This is a system of preferential housing introduction
for customers who want to live close to their families(nearby living).
* The nearby living area is within the same ward orcity, or within a radius of approximately 5 km.

[Rental system for students]
Persons aged 18 years or older who are enrolled inuniversity or other educational institution may use JKK
housing if they satisfy certain conditions.

[JKK Housing Registration Center]
Business hours: 9:30 – 18:00(closed Sundays and holidays)

For system details and eligible
housing units, please see
the homepage.

[Landlord](main desk)11

No.54Use convenient bank transfers forpayment of rent and other expenses.
Bank transfers can now also be registered for Shinsei Bank and AEON Bank. Residents who have not yet registered for bank transfers should please take this opportunity toconsider using bank transfers. Bank transfers will start around 2 months after submitting
the bank transfer request form to the financial institution.

Banktransfer
procedure❶ Complete
the form.

❷ Submit it tothe bank.

❸ Notification ❹ Bank transfers
arrives.

*Beginning of the month when transfers start

start.

*Withdrawal for each month occurs on the
7th of that month.

* The bank transfer request form is available at the management office and area offices. If you wish to have one mailed to you,please contact the Customer Center.

For the financial institutions where this service is available and the required
procedures, please call or check the homepage
Contact

JKK Tokyo Customer Center telephone number ① below.

HP address https://www.to-kousya.or.jp/← Read the QR code to view [How to pay rent].

JKK Tokyo Customer Center Telephone Numbers★ Persons wishing to contact an area office should also use this telephone number.

Reception hours

9:00 AM – 6:00 PM (Closed on Saturdays, Sundays, national holidays and during theyear-end and New Year holidays)① Consultations regarding procedures,
payment of rent, or living conditions●Navi Dial

0570- 03- 0031

● For persons unable use Navi Dial (0570
service), and persons using a mobile phonefree-call or discount service:☎03-6279-2962

Navi Dial

Emergency calls regarding water leakage and other emergency
repairs, accidents, fires, or the safety of residents may be made24 hours a day, 365 days a year.
●Navi Dial

0570- 03- 0032

● For persons unable use Navi Dial (0570
service), and persons using a mobile phonefree-call or discount service:☎03-6279-2963

Calls to Navi Dial (0570 service) from a landline phone will be charged the local call rate (excluding public phones and PHS).
When calling Navi Dial (0570 service) from a mobile phone, the free-call or discount services offered by the telecommunications
company do not apply.

See here for frequently
asked questions concerning procedures and othermatters.

▲* If the matter is not urgent, please avoid calling
between 9:00 am and 10:00 am on Mondays or
the day following a holiday, as phone lines arealways very busy at these times.

12② Requests or inquiries regarding repairs