December 2023 No. 63

Information
About New Year’s
Holiday Season◆ Information About New Year s Holiday Season …… 1
◆ Introduction of Disaster Preparedness Community Activities … 2◆ Prevent Frailty ………………………………………… 3◆ Home Repair for Long-term Residents ………… 4◆ EV Discount for Parking Garage ………………… 5◆ Rules for Disposing of Oversize Refuse ………… 5◆ What to Do If Your Residential Fire Alarm Sounds … 6◆ Work Together to Prevent Fires! ………………… 7◆ Block Phone Frauds! ………………………………… 7◆ Preventing Heat Shock ……………………………… 8◆ Keeping Your Noise Level Down ………………… 9◆ Information About Automated Bank Transfers … 9◆ Human Rights Week: Something that Concerns Everyone … 10
◆ Information About Applications and Notiﬁcations … 11
◆ Play with UTOJIRA …………………………………… 12◆ JKK Tokyo Customer Center Telephone Numbers … 12

○The JKK holidays during the year-end and New Year period will be as follows.

➡December 29 (Friday) through January 3 (Wednesday)○The management office holidays during the year-end and New Year period
will be as follows.

➡December 30 (Saturday) through January 4 (Thursday)

Contact in case of emergency
In the event of water leakage or other problem requiring emergency repairs during theyear-end and New Year period, or in the event of an accident or fire, please contact thefollowing.

JKK Tokyo Customer Center☎0570-03-0032 (24 hours a day, 365 days a year)

Persons unable use Navi Dial (0570 service), and persons using a mobile phonefree-call or discount service:⇒☎03-6279-2963* Please be sure to also report accidents and fires to the poli ce and fire department.

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No.63Introduction of Disaster Preparedness Community Activities
Kosha Heim
ShimuraDisaster Preparedness Committee was formed!

We interviewed the people at Kosha Heim Shimura Disaster Preparedness
Committee in Itabashi City, which started disaster preparedness activities lastDecember, to hear about how they got to start up the Disaster Preparedness Committee and their future efforts.

How the Disaster Preparedness Committee Started
Disaster preparedness activities were already being
conducted in the neighborhood association, and we strongly
felt that Kosha Heim Shimura also needed disaster preparedness. In the meantime, we found out that JKK was supporting
disaster preparedness activities.
We were able to enlist approval from a majority of theresidents to establish a disaster preparedness organization.

(From the left) Ms. Yasuda, Chairman Ishida,
Ms. Ishida, and Ms. Sato

Purchasing Emergency Supplies and Introducing an AED
In purchasing emergency supplies, the Committee members held five meetings where exhaustive
consideration was given to the selection of items to be purchased. We prioritized items that are
difficult to purchase as individuals: a stretcher, a wheelchair, vests with number bibs, power generator, and magnet sheets for safety confirmation in the wake of a disaster, to name a few. Providing
the magnet sheets to the residents was one of the best things about starting up the Disaster
Preparedness Committee.
We also purchased an AED, considering that many elderly people live in Kosha Heim Shimura.
While the members of the Committee have already received a lecture on AED, we would like toregularly brush up how to use the AED to ensure that we can smoothly use it in the event of adisaster.

Transceivers and helmets were donated byresidents

Magnet sheets for safety confirmation at times ofdisasterIf you are safe and unhurt, attach the green “I’m alright!”
magnet on the outside of your apartment unit door. If
you need help, attach the red “Need rescue!” magnet. If
no sticker is attached to the door, a Committee member
will check up on the resident in person.

AED placed at the entranceof residence

Future Activities
The Committee plans to hold drills for using fire extinguishers, emergency
toilet setup training, and evacuation drills. In addition to disaster preparedness activities, we will hold events where residents can “connect” with eachother.
Residents can get to know each other in person through disaster
preparedness activities and events, which is important for building relationships that enable mutual help in emergency situations.
Why not join the activities if you have an interest in the Disaster
Preparedness Committee? Please feel free to contact a Committee memberor the front staff (residence manager).

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Chairman’s comment that“the Committee wishes topromote close,
face-to-face relationships”
sticks in my mind.

No.63

Prevent Frailty
Better “Living Safe” Than Sorry
Frailty is a state of deterioration of the body and mind, where ties to society are weakened
Preventing frailty can extend the years that you remain healthy.
Tomoki Tanaka, Institute of Gerontology, University of Tokyo

One of the top reasons for needing long-term care is falling and fractures. It is
important to use speciﬁc caution and eﬀorts to prevent falls and injuries. It is known
that elderly people with reduced mind and body functions are prone to falling over,which can easily result in fractures and other injuries. At the same time, these people
may also experience frailty due to limiting themselves from participating in social
activities and active living from fear of falling. It is important to prevent falling whilestill engaging with society.
Healthy living habits involve nutrition, exercise, and social participation, and areessential to maintain a healthy state of mind and body, including balancing ability andother physical functions, as well as nutritional conditions for bones and muscles. While
it may become more diﬃcult to keep up your current habits the older you get, still try
to continue doing them when possible.
Meanwhile, the surrounding environment and living conditions are some perspectives that are surprisingly often overlooked. It has been reported that elderly people
who live in safe, secure homes that are well-organized and have handrails are less likely
to experience falling and injuries even with reduced physical functions. Look over yourhome and other places you frequent in everyday life from a fall-prevention viewpoint.

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No.63

Repairs for Long-term Residents(Handling of repairs to tatami mats, sliding doors, paint, and wallpaper)
The repair/replacement of tatami, wood sliding doors, painted home surfaces, and wallpapers(“four floor and wall items”) are now funded by JKK as of September 2019. We are currently
working on these repairs starting from residents with the longest continuous
residence.
* For more information on the coverage of home repairs, refer to the “List of
Division of Coverage of Home Repairs” published on the JKK website.

Current subject residents
Residents who have 35 years or more of continuous residence
as of September 30, 2023
(Residents who are living in a residence contracted on or before September 30, 1988)
Eligible residents will receive the “Notice of Application for Home Repair” by postal mail some time
during or after late-January of 2024. We ask for your patience.
* This notice will not be sent again to those who have already received it by last year. Application forhome repair is still accepted.
* Residents who are living in residences for which relocation notice has been started or will be starting soon in the course of a reconstruction project (Akatsutsumi Jutaku, Kamishakujii Jutaku, part ofSoshigaya Jutaku, and part of Okura Jutaku) are not eligible for making this application.

Requesting repairs
For the request procedure and repair details, please see the Notification of Request for Repairs
form that will be sent to eligible residents.

● If you have been in continuous residence for more than 35 years and would like to request repairsof the 4 Repair Items, please be aware that repairs cannot be provided at JKK expense when anyof the following circumstances applies.
Item①Replacement of
tatami mats

Items that cannot be repaired at JKK expense (The resident is required to pay for the repairs.)
Wear or discoloration of tatami surfaces or edges

Indentations caused by heavy objects such as pianos

Corrosion caused by spilt water

Occurrence of mites

Burn holes caused by cigarettes or other reason②Replacement of paper orother sliding doors(frames and edges)

Dirt or damage to the sliding door paper③Partial repainting of walls,
ceilings, or furniture

Fouling caused by mold

④Partial replacement of vinyl
wallpaper on walls or ceilings

Warpage or damage that does not interfere with opening and closing
Discoloration of sliding door paper caused by sunlight or other reason

Peeling (of walls or ceiling) which does not affect the base material in a room or kitchen other than the bathroom

Partial peeling that does not affect the base material

Fouling caused by moldDiscoloration caused by sunlight or other reason* For details, please read the “Notice of Application for Home Repair” sent to eligible residents.
* Residents who need their furniture moved for home repair are required to do so at their own responsibility
and expense.

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No.63

Procedure for Renewal of Parking

Fee Reduced Payment Plan for EV Owners
JKK offers a parking fee reduced payment plan valid for a maximum of five years
starting February 2023, targeting owners of electric vehicles (EVs), including electric automobiles and motorcycles, and fuel cell vehicles (FCVs), including fuel cellautomobiles and motorcycles.
This plan requires an application of renewal every year. We sent a notice of
renewal procedure to those using this plan in November 2023.
Please read the notice and attachments and submit your application documents
to the administration office.

For inquiries about the above, call:
Telephone number in ① listed under “JKK Tokyo Customer Center
Telephone Numbers” on page 12.

Request Concerning Setting-Out of Oversize Trash
There have been cases when residents set out
oversize garbage at the garbage collection station on
the residence grounds. You must apply in advance to themunicipality where you live in order to set out oversize
garbage. Oversize garbage which is set out without anapplication will not be collected and will inconvenienceother residents.
Be sure to follow the rules of your municipality andapply before disposing of oversize garbage.

Disposal of Refuse Subject to the Home Appliance Recycling Act
Home appliances subject to the Home Appliance Recycling Act are the following four:home-use air conditioners, televisions (CRT, LCD, plasma), electric refrigerators/freezers, andelectric washing machines/clothes dryers. These home appliances cannot be disposed of as
oversize refuse.
Please check the disposal of home appliances on the Ministry of Economy, Trade and Industry
website.

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No.63

When a Residential Fire Alarm Sounds...
What is a residential fire alarm?
A residential fire alarm sounds to warn residents when it detects
the smoke or heat of a fire. Installation, maintenance, andmanagement of these devices is required by the Tokyo Fire
Prevention Ordinance.

When a fire alarm sounds...
When there
is a fire

Check the source of the fire and evacuate. Report thefire by calling 119, and perform initial firefighting whenpossible.

When there
is no fire

A fire alarm may sound when it detects cigarette smokeor heat or smoke from cooking. The fire alarm will stopand return to normal either when the fire alarm stop
button is pressed (or when the string is pulled if it is a
type with a string), or else when the room is ventilated.
Using insecticides which produce smoke may also causea fire alarm to sound. Before using such products, cover
the fire alarm with a plastic bag or otherwise protect
it, and immediately restore the normal conditions
when use is finished. Be aware that a fire alarm may
also sound if it is struck with an object or subjected toother impact.

Request from JKKResidential fire alarms will be replaced by JKK after around 10 years.
In apartments where replacement was not possible due to resident absenceor other reason, deterioration of the fire alarms may result in delayed
detection of fires and make it impossible to perform initial firefighting correctly.
Therefore please contact us at JKK Tokyo Customer Center telephone
number ② on page 12.

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No.63Work Together to Prevent Fires!
Main causes ofhousehold fires

Stove
1 burners

2 Cigarettes

3 Arson

4 Heaters

Main ways to prevent fires:

Do not smoke in bed!
Do not leave the stove while cooking!
If you must step away from the burner while cooking,be sure to turn off the flame first.

Many cases of fire start from falling asleep whilesmoking in bed.
Make it a habit not to smoke in bed or on a futon.

Do not place objects in shared spaces!

Be sure to turn off before going out orgoing to sleep!

Keep the area around your residence neat and tidy.

Do not place flammable objects in the area around a heater.

Block Phone Frauds!
Most victims of phone frauds never think or imagine that they would ever be victimized. You
must take precautions in usual life with the awareness that “you may still be swindled even when
you know about it.”

Precautions for fraud❶Block frauds withanswering machine!

❷Block frauds by ignoring
calls from strangers!

❸Block frauds by not tellingyour personal information!

Turn on the answering machineeven when you are home, sothat you can tell whether thecaller is someone you know ornot.

Use a spam call prevention
device that plays a warning
message to the caller or records
calls.

Any talk about money or cardover the phone is a fraud. Do nottell the caller your family’s
names, banks, or other personal
information.

Call #110 or consult your local police
station when you receive asuspicious call.
As excerpted from “Metropolitan Police Department
Newsletter Autumn Edition September 2023”

Interested in hearing the actual calls madeby fraud criminals?
The Phone Fraud Eradication Action Program Tokyo website publishes thevoices of fraud calls and explains the latest fraud techniques used.

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No.63

Preventing Heat ShockHeat shock is something that occurs during the winterwhen a person suffers a large change in blood pressure ina place where there is a sudden change in temperaturesuch as a bathroom, dressing room, or toilet. Heat shock
puts a significant load on the person’s heart, circulatory
system, and other organs.
Particular caution is required among elderly persons and persons with high blood pressure, diabetes, orother ailments.

Primary countermeasures
Warm the bathroom ordressing room before
getting in the bath.

Keep the bathtemperature
to 41℃ or less.

Use the shower for hot wateror take the cover off the bathafter filling it.

Try to stay in the bath for no
more than 10 minutes.
41℃
or less

Avoid taking baths
immediately after eating
or after drinking
alcohol.
Be careful when taking baths
late at night or early in themorning when air
temperatures are low.

* Be careful of fire and ventilation
whenever using a heating device,including in dressing rooms and toilets.

Drink water before andafter a bath.

8

Do not stand up in thebath tub suddenly.

Avoid taking baths
after taking sedatives,
sleeping pills, or othermedication.

No.63

Being Considerate About Living Noises
In group living, there are many cases when residents are unaware of thenoise they make until it is pointed out by a neighbor or a person living below. With
remote working and other changes, time spent at home is increasing and the living
noises that occur unconsciously every day can become a problem.
A spirit of mutual consideration is important for comfortable living. We ask foryour cooperation.

Yay Yay!

Use convenient bank transfers for paymentof rent and other expenses.
❶ CompleteBanktransfer
procedure

the form.

❷ Submit it tothe bank.

❸ Notification❹ Bank transfers*Beginning of the month when transfers start*Withdrawal for each month occurs on the
7th of that month.

arrives.

start.

* The bank transfer request form is available at the management office and area offices. If you wish to have one mailed to you,please contact the Customer Center.

For the financial institutions where this service is available and the required
procedures, please call or check the homepage
Contact

JKK Tokyo Customer Center telephone number ① below.

HP address https://www.to-kousya.or.jp/← Read the QR code to view [How to pay rent].

9No.63

Notice from the Tokyo Metropolitan Government

Something that Concerns Everyone
December 10 is Human Rights Day and the period from December 4 to December 10 is
Human Rights Week.
December 4 to December 10 is Human Rights Week. The understanding that respectfor human rights is a foundation of peace is shared worldwide, and it is said that “there
is no peace without human rights.”“Human rights” are described as “the right of all person to life, liberty, and the pursuitof happiness” or “the right of a person to live as a human being granted to every person
who is born.” However even now there are problems resulting from neglect of otherpersons’ human rights, including discriminating statements, bullying and abuse, andstalking.
It is important that we construct a society where everyone shows consideration for one
another and respects human rights so that everyone can live happily.

Information about the Tokyo Metropolitan Human Rights PlazaThe Tokyo Metropolitan Human Rights Plaza is a hub for promoting human rights established by the Tokyo
Metropolitan Government. In addition to the featured exhibit themed on children’s rights navigated by Sesame
Street, the Plaza also has the Paralympics mural as a legacy from 2020 Tokyo Olympics, a hands-on zone
where visitors can experience various barriers that elderly people, people with disabilities, and pregnant
women go through, and library sections. Visitors can experience, interact with, become aware of, and understand human rights. Come pay a visit to the Plaza to learn about human rights.
Location: 1F/2F Shiba 256 Square Building,
2-5-6 Shiba, Minato-ku, Tokyo
TEL: 03-6722-0123
Open hours: 9:30 – 17:30
Closed: Sundays, year-end and
New Year holidays
Access the website

December 10 – 16 is North Korea Human Rights Abuses Awareness Week.

There are many abductees and designated missing persons
with connections to Tokyo.
In addition to abductees recognized by the government, there are many persons such as designated missing
persons for whom the possibility of abduction cannot be excluded. These include many persons who live in Tokyoor disappeared from Tokyo, and there are at least 50 persons whose whereabouts are currently unknown.
We hope that every person will lend their voices to and support a resolution of the abduction problem so that all
abductees can return to their home countries as soon as possible.

●“Abductee Rescue Movement” online photo exhibition
December 1 (Friday) – 28 (Thursday)●Tokyo Metropolitan Government offices blue ribbon illumination &blue ribbon flags
December 10 (Sunday) – 28 (Thursday)
The Tokyo Metropolitan Government No. 1 Building will be illuminated in blue,and blue ribbon flags will be placed along Chuo-dori Street in front of the offices.
Human Rights Policy Promotion Section, Human Rights Division,.
Bureau of General Affairs, Tokyo Metropolitan
Government: 03-5388-2588 (direct line)
Human Rights Division homepage
Tokyo Metropolitan Government - Living and Housing X
Jinken no Tobira

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Search(former Twitter)

No.63

Information About Applications and Notifications
If there has been a change in family composition during your residence, please checkthe JKK website and take the necessary procedures.

Request this change when the names of the persons living in theresidence changed due to death of the renter, moving out, orother reason.
If you wish to live with a family member other than the family you
registered at the time of starting residence

Request this when you want to change your guarantor(using the system for guaranteeing payment of rent and other expenses).
Submit this notification when there was a change to the notification
information or emer-gency contact information of the renter, persons
living in the same residence, or guarantor.
Submit this notification when there was a change in the compositionof the persons living with you due to birth, death, moving out, or otherreason.

➡
➡
➡
➡

➡

Requesting a
name change
Application forliving together
Requesting achange ofguarantor
Notice of change toregistered information
Notification of change
in family composition* Each request or notification is subject to qualification requirements and conditions. Please check with the Customer Center in advance
before completing the procedure.
* Upon your submission of the documents, we will do an identification check of the person submitting the documents. Please bring youridentification document(s) when you come to the center.
* In some cases you may have to submit other documents attached to the request or notification. At this time, please submit documents which
do not contain your Individual Number (My Number). (* Your Individual Number will not be printed on a copy of your resident register unlessyou
specifically request it.)

The following documents can be downloaded fromthe homepage.
● Notification of change to registered information● Notification of change to family composition● Request for certificate and additional copy of the contract● Request for new cohabitant● Notification concerning use of the adult guardianship system ▲ Download forms

We receive many questions about procedures and other matters sent to us byresidents of JKK housing. These are posted in Q&A format on the homepage.

How does the processof the application for changing
ownership proceed?

Can I have a rent amountcertificate or a certificate ofrental contract issued?
▲Frequently Asked
Questions

To contact us, please call JKK Tokyo Customer Center telephone number ① on page 10.
11No.63

Play with UTOJIRA
We publish content where you can play with UTOJIRA, JKK Tokyo’s image character!
Enjoy making paper crafts and videos of strolling with UTOJIRA. Check it out!

Utojiland | JKK Tokyo website

Strolling with
UTOJIRA@Instagram

Paper crafts

Download
patterns

Gift ofsmartphone
wallpaper

Instructions
＠YouTube

JKK Tokyo Customer Center Telephone Numbers★ Persons wishing to contact an area office should also use this telephone number.
Reception hours

9:00 AM – 6:00 PM (Closed on Saturdays, Sundays, national holidays and during theyear-end and New Year holidays)① Consultations regarding procedures,
payment of rent, or living conditions●Navi Dial

0570 - 03 - 0031

● For persons unable use Navi Dial (0570
service), and persons using a mobile phonefree-call or discount service:☎03-6279-2962

Navi Dial

Emergency calls regarding water leakage and other emergency
repairs, accidents, fires, or the safety of residents may be made24 hours a day, 365 days a year

●Navi Dial

0570 - 03 - 0032

● For persons unable use Navi Dial (0570
service), and persons using a mobile phonefree-call or discount service:☎03-6279-2963

Calls to Navi Dial (0570 service) from a landline phone will be charged the local call rate (excluding public phones and PHS).
When calling Navi Dial (0570 service) from a mobile phone, the free-call or discount services offered by the telecommunications
company do not apply.

* If the matter is not urgent, please avoid calling
between 9:00 am and 10:00 am on Mondays or
the day following a holiday, as phone lines arealways very busy at these times.

12② Requests or inquiries regarding repairs

NEW Call Crowdedness Prediction
We now inform you of times whencalls are difficult to get connected.