June 2024 No. 66

JKK Tokyo PR Magazine

Public Housing Management Section, Public Housing
Division, Tokyo Metropolitan Housing Supply Corporation
Terrace Shibuya Mitake 1-15-15 Shibuya, Shibuya-ku, Tokyo 150-8543

Index◆ List of Planned Repairs Scheduled for Public Rental Housing 2024
◆ For People Who Wish to Start a New Local
Community Activity Group◆ JKK Smile Assistants Initiatives◆ Getting Your Air Conditioner Ready for the Summer Season◆ To people who are planning to purchase an air conditioner◆ Use of residential fire extinguishers◆ Bank Transfer Information

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◆ Application and Notification Information◆ Using the Mechanical Parking Facilities◆ Using Public Corridors, Stairways and Balconies◆ Introduction to Support Provided for JKK Tokyo Property Occupancy◆ Notification from JKK - Foreign language
editions of “JoyLiV” can be viewed online◆ “JKK Tokyo Customer Center” telephone number◆ Introducing JKK Tokyo Official Instagram

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12

List of Planned Repairs Scheduled for Public Rental Housing 2024
Information will be provided to residents in advance when work is to be carried out.
Details
Pertaining to Work
Implementation

Note that there are also cases in which work will be carried out in private areas within apartments during the planned repairs.
We realize that you may be inconvenienced while the work is being carried out, but we hope you will provide yourfull cooperation.
Kindly note that prevalent circumstances may result in the work being cancelled.
Work other than the work listed may be carried out depending on the level of deterioration.

* Work that does not list the relevant building number is work scheduled for external facilities, etc.

Work/Details

Residential Complex Name/Scheduled Building No.

Roof Waterproofing

Kosha Heim Takadanobaba

1–3

Kosha Heim Minamikamata

1–3

Repairs and improvements to the waterproofing layers on roofs.

Kosha Heim Kameido 7 chome

1

Kosha Heim Nakamurakita

1

External Wall Painting

Kosha Heim Takadanobaba

1–3

Kosha Heim Nakamurakita

1

Undercoats will be applied to the buildings’
external walls, stairwells and other publicareas, and they will then be painted.

Kosha Heim Kameido 7 chome

1

Senjuhigashicho Jutaku

Kosha Heim Minamikamata

1–3

Horie Jutaku

Iron/Steel Component Painting

Kosha Heim Takadanobaba

1–3

Kosha Heim Nakamurakita

1

The iron and steel components on
doors, pipes and bicycle parking areas,etc., will be painted to prevent corrosion.

Kosha Heim Kameido 7 chome

1

Senjuhigashicho Jutaku

1,2

Kosha Heim Minamikamata

1–3

Horie Jutaku

1,2,3,5Senjuhigashicho Jutaku

1,2Horie Jutaku

1,2,3,5

Kosha Heim Minamiosawa No.2―

Tomin Heim Minamiosawahigashi―

Kosha Heim Minamiosawa No.2―

Park Amusement Equipment Repairs

Kosha Heim Minamiosawa No.2―

Yamato Shibanaka Jutaku―

Parks located within the estate will bemaintained.

Tomin Heim Minamiosawahigashi―

Tama New Town Ochiai 3 chome―

Fussa Kamidaira Jutaku―

Large Tree Trimming

Kosha Heim Sengoku―

Kosha Heim Taishido―

Large trees will be trimmed.

Tomin Heim Nishigotanda 4 chome―

Tomin Heim Minamidai 3 chome―

Kosha Heim Nakaikegami―

Kami-Shakujii Jutaku―

Kosha Heim Mishuku Terrace―

Kosha Heim Hikarigaoka No.1―

Window Frame Repairs
Window sashes will be replaced.

Road Repairs
Repairs will be made to the roads and gutters, etc., within the estate.

Estate Maintenance
Maintenance will be carried out within the estate.

1,2
1,2,3,51

No.66
Work/Details

Residential Complex Name/Scheduled Building No.

Large Tree Trimming

Tama New Town Matsugaya―

Tomin Heim Koganei Nakacho―

Large trees will be trimmed.

Matsue Jutaku―

Tanashi Nishihara Jutaku―

Kosha Heim Hachioji Midoricho―

Kiyosedaita Jutaku―

Kogasaka Jutaku―

Kosha Heim Kiyosedaita―

Morino Jutaku―

Tama New Town Ochiai―

Honmachida Jutaku―

Higashiteragata Jutaku―

Sakaigawa Jutaku―

Tama New Town Ochiai 3 chome―

Machidakiso Jutaku―

Water supply pumps will be replacedor repaired.

Kiyosedaita Jutaku―

Indoor Drainage Pipe Repairs

Senjuhigashicho Jutaku

1,2Tama New Town Atago No.1

1,2

The indoor drainage pipes will be repaired.

Kosha Heim Minamikasai 5 chome

5,6

Pressurized Water Supply Pump Repairs

Kosha Heim Takadanobaba―

Kosha Heim Fujimidai―

The pressurized pumps will be
repaired.

Kosha Heim Kohinata―

Kosha Heim Komagome―

Kosha Heim Minamisunaekimae―

Kosha Heim Chihaya―

Kosha Heim Oimachi―

Nakadaicho Jutaku―

Kosha Heim Minamikamata―

Tomin Heim Kahei 1 chome―

Gotokuji Jutaku―

Higashikasai No.2 Jutaku―

Minamikarasuyama 3 chome Jutaku―

Tama New Town Atago No.2―

Tomin Heim Miyasaka 2 chome―

Fence (Wall) Repairs
Existing fences such as those around the housing estate wil be repaired.

Water Supply Pump Repairs

Fire Extinguisher Replacement

Tomin Heim Kaigan 3 chome

1

Kosha Heim Sasazuka

1

The fire extinguishers in eachresidence will be replaced.

Hommuracho Jutaku

1–3

Kosha Heim Kamisaginomiya

1,2

Kosha Heim Takadanobaba

1–3

Kosha Heim Nakano Front

Kosha Heim Higashishinjuku

1

Ekoda Jutaku

Tomin Heim Yakuoji

1

Kosha Heim Honancho Garden Court

1,2

Kosha Heim Sengoku

1,2

Horifune Jutaku

1,2

Kosha Heim Shirahigehigashi

1

Kosha Heim Mukaihara

5,6Tomin Heim Shiohama 2 chome No.2

1

Shingashi 1 chome

4

Tomin Heim Toyo 6 chome1

Nishidai Jutaku

5

Shiohama Jutaku

1

Maenocho Daini Jutaku

Nishiojima Jutaku

8,9

Nakadaicho Jutaku

1–10

Minamisuna 7 chome Jutaku

18

Kosha Heim Kotakecho

1,2

Kosha Heim Yashionishi

16

Tomin Heim Nerima Hikawadai

1

Kosha Heim Yashiominami

47

Tomin Heim Kahei 1 chome

1

Kosha Heim Yashiokita

7

Aoi 5 chome Jutaku

1Tomin Heim Nishigotanda 4 chome

1,2

Senjuhigashicho Jutaku

1,2Tomin Heim Higashishinagawa 3 chome No.1

1

Tomin Heim Minamishinozakimachi 5 chome

1

Tomin Heim Minamioi 5 chome1

Ukita Daiichi Jutaku

1–3

Kosha Heim Nishimagome

1

Haruecho Jutaku

1–3

Kosha Heim Omorihigashi

4,5

Haruecho Tsubaki Jutaku

1,2

Kosha Heim Nakaikegami

1Shinden Jutaku

1–3

Tomin Heim Kugahara 5 chome

1

Higashikasai Daiichi Jutaku

1Tomin Heim Minamirokugou 2 chome

1,2

Horie Jutaku

1–8

Kosha Heim Roka-koen

1–3

Kosha Heim Konan Shimoyugi 3 chome

1–5

Kosha Heim Kugayama

D,E

Kosha Heim Minamiosawa 5 chome

1–11

Kosha Heim Kyodo

1–4

Tomin Heim Kamiyugi

1–9

Kosha Heim Mishuku Terrace

1

Tomin Heim Minamiosawanishi

1–4

Kosha Heim Chitose-Karasuyama

5–8,11

Tomin Heim Minamiosawahigashi

1–4

Tomin Heim Miyasaka 2 chome1

Okura Jutaku

2

18–23,27–30

Tamagawa Jutaku

1
1–11,13,141

I-1–I-15,
Ro-1–Ro-15

No.66
Work/Details

Residential Complex Name/Scheduled Building No.

Fire Extinguisher Replacement

Morino Jutaku

1–11

Tomin Heim Ontacho

The fire extinguishers in eachresidence will be replaced.

Koganei Nukui Jutaku

Hirao Jutaku

Air conditioner repair

Tomin Heim Daiba Sanbangai

1–4,6–9
5-1–5-4,
6-1–6-6,
8-1–8-5
3

JKK installed air conditioners in theresidence will be replaced.

Tomin Heim Daiba Gobangai

4,7Tomin Tower Daiba Sanbangai

2

Indoor Electrical Equipment Repairs

Etchujima Jutaku

27

Some electrical equipment in each residence will be repaired.

Minamisuna 7 chome Jutaku

18

Public Lighting Repairs

Kosha Tower Tsukuda

The lights on the stairs, in thecorridors and in other public areas will
be replaced with LED lamps.

Kosha Heim Higashishinjuku

Koganei Honcho Jutaku

1
1–41

Center Machiya

1

Kosha Heim Kotakecho

3,4

Kurumenishi Jutaku

30–41

1

Senjuhigashicho Jutaku

1,2

1Kosha Heim Kitasenju

1

Kosha Heim Shirahigehigashi

1

Ukita Daiichi Jutaku

1–3

Kosha Heim Nishimagome

1

Kasumidai Daiichi, Daini Jutaku

1–23

Kosha Heim Nakaikegami

1Kosha Heim Musashioka

Kosha Heim Kyodo

1–4

Kosha Heim Hino Osakaue

1,2

Kosha Heim Roka-koen

4

Yamato Shibanaka Jutaku

I-1–I-23

Kosha Heim Kamisaginomiya

1,2

Yamato Kamikitadai Jutaku

1–20

Kosha Heim Suginami Wada

1

Tama New Town Atago No.1

1,2

Kosha Heim Sakashita

A–H

Tama New Town Atago No.2

1

Kosha Heim Kotakecho

1–4

Outdoor Lighting Repairs

Kosha Tower Tsukuda―

Senjuhigashicho Jutaku―

The outdoor lights will be replacedwith LED lamps.

Kosha Heim Higashishinjuku―

Kosha Heim Kitasenju―

Kosha Heim Shirahigehigashi―

Ukita Daiichi Jutaku―

Kosha Heim Nishimagome―

Kasumidai Daiichi, Daini Jutaku―

Kosha Heim Nakaikegami―

Kosha Heim Musashioka―

Kosha Heim Roka-koen―

Kosha Heim Hino Osakaue―

Kosha Heim Kamisaginomiya―

Yamato Shibanaka Jutaku―

Kosha Heim Suginami Wada―

Yamato Kamikitadai Jutaku―

Kosha Heim Sakashita―

Tama New Town Atago No.1―

Kosha Heim Kotakecho―

Tama New Town Atago No.2―

Parking Lot Lighting Repairs

Kosha Heim Higashishinjuku―

Kosha Heim Kitasenju―

The lights in the parking lot will be
replaced with LED lamps.

Kosha Heim Shirahigehigashi―

Ukita Daiichi Jutaku―

Kosha Heim Nishimagome―

Kasumidai Daiichi, Daini Jutaku―

Kosha Heim Nakaikegami―

Kosha Heim Musashioka―

Kosha Heim Roka-koen―

Yamato Shibanaka Jutaku―

Kosha Heim Kamisaginomiya―

Yamato Kamikitadai Jutaku―

Kosha Heim Suginami Wada―

Tama New Town Atago No.1―

Kosha Heim Kotakecho―

Tama New Town Atago No.2―

Umezono 3 chome Jutaku

1,2

Kosha Heim Kamikitadai Jutaku

1Intercom repair

Tomin Tower Daiba Ichibangai

2

Tomin Heim Shiohama 2 chome No.2

1

Intercoms including a monitor screen will be replaced.

Kosha Heim Takadanobaba

1–3

Kosha Heim Konan Shimoyugi 3 chome

1–3

Elevator repair

Kosha Heim Midori 4 chome

1

Automatic Fire Alarm Repairs

Tomin Tower Daiba Ichibangai

2

Kosha Heim Konan Shimoyugi 3 chome

1–3

The automatic fire alarms will be repaired.

Tomin Heim Shiohama 2 chome No.2

1

Common Television Antenna Repairs
The common television antenna will be repaired.

The elevator will be repaired.

1

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No.66

For People Who Wish to Start a New
Local Community Activity GroupJKK provides support to people who wish to start a local community activity.
The support system has changed to make it easier to use from this year. Be
sure to consider registering on this occasion.
Benefits of registering with the Local Community Activities Support Program● You can reserve a date to use the community salon two months in advance.
● You will receive a one-time subsidy to cover the purchase of equipment used during the activity. (Maximum of 30,000 yen)

Summary of the Local Community Activities Support Program
Number of people required

Provision of subsidy

Subsidy applicable items

10 or more people are
required to register thegroup

The activity subsidy will be
provided soon after thegroup has been approved

The subsidy can be used to purchaseequipment for popular sports such as
darts and boccia (bowling)

Requirements for registering a local community activities group
The group must be made up of residents from public housing and either approvalcondition ① or ② must apply.

Condition ①

Condition ②● The group has established afoundation for their activity suchas being subsidized by thegovernment or otherorganization*Groups to which all of thefollowing items are applicable● The group has 10 or more registered membersor● The majority of registered group members are residents of the public housing● A group representative and two or more officers have been appointed, of

which at least one officer is a resident of the public housing

Required documents
Fill in all the required areas of the following documents and then submit them to the management office.
● Group Registration & Activities Support Application Form ★
● Operating Rules Confirmation Form ★
● Group Budget Form
● List of Group Members (listing the role and name of each officer)★JKK designated form

Inquiries
Please call the JKK Tokyo Customer Center using telephone number ① on page 12.
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No.66JKK Smile Assistants
Initiatives
JKK Smile Assistants directly listen to opinions from residents concerning
the community and welfare support, approach the local government andwelfare organizations to connect the needs of both parties so that we canprovide support to our residents and for local community activities.
Revitalizing housing estate communities through “JKK Smile Assistants”
JKK housing

Local government and organizations, etc.
We’d like totry thisConnectLet’ s work
together to
do our best!

These are theissues...

Whatat should
we do?

Approach local
government, etc.

Approachactivity groups
Let’ s get together
and have a great timeon the housing estate!

JKK Smile Assistants

IIt would
ld beb
better if we
do thisLooks
like fun!
I think we can alsosuggest this to the
housing estate

A support system that runs side-by-side with residents

A moving-type system that patrols each housing estate<Examples of initiatives>
ExampleCollaborating with Itabashi-ku

ExampleCollaborating with university students

1“10 muscle training exercises”

2“Smartphone use consultation”

In cooperation with
Itabashi-ku, we provide
weight training activities forthe elderly, utilizing thecommunity salons (meetingrooms) in JKK housing.

We have created an
opportunity for students andelderly residents in JKK
housing to interact and talkabout any problems they may
have when using smartphones.

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No.66

Prepare the air conditioner before summer arrives!

Example of test operation procedures

In the coming season, proper use of air conditioning is essential to prevent
heat stroke. So, let’ s check the air conditioner now. When you start to use
an air conditioner after a long period of non-operation, problems such as
musty or strange odors may occur.
In order to live comfortably during the hot summer period,
performing a test run and cleaning the AC filter isrecommended before the extremely hot weather arrives.
If problems are detected in the air conditioner installed by JKK
after performing a test run, please contact us as soon as possible.
1 Insert the electrical plug into the electrical outlet. (If the unit has been

plugged in for a long time, disconnect it and wipe off any dust)
2 Check the battery of the remote control unit, if the display is clearly shown.
3 Set the operation mode to “cool”, and set the temperature at its lowest, and allow the unit to run for about 30 minutes.
4 The following may indicate a possible failure. For air conditioners whichwere already installed when you moved in, please contact JKK.
・Cold air does not come out.
・Water leaks from the main unit in the room. (Condensation on the surface of an indoor unit or from the outlet is not an abnormality)
・Water is not discharged from the drainpipe of outdoor unit, even after many hours of operation.
・Abnormal noise*JKK does not handle cases where the air conditioner was purchased or installed privately, so please contact thestore of purchase or the manufacturer.
*Procedures for a test operation may vary depending on the model. Please check the use manual for details.
*Residents are responsible for cleaning the AC filter and should read the “Instruction Manual” before doing so.

To people who are planning to purchase an air conditioner
You are responsible for any costs required to install the air conditioner. There isno need to apply to JKK when installing an air conditioner. However, it may not be
possible to install the air conditioner due to such factors as the building structure.
Also, when requesting an electronics retail store to install the air conditioner, the store may
refuse to install the air conditioner if there is no dedicated power socket for the air conditioner.
JKK can cover the cost and install a dedicated power socket for the air conditioner forrooms that do not have such a socket(*). Therefore, please contact telephone number (2)for the “JKK Tokyo Customer Center” listed on page 12. A JKK contracted electrician
will visit the premises to conduct a survey on whether an air conditioner can be installed.
In addition, if there is no space to install an outdoor unit for the air
conditioner, it will not be possible to install the air conditioner.
*Limited to locations where air conditioners can be installed. You are responsible for any costs required to convert to a 200 V power socket.
Please be aware that it is not possible to install 200 V air conditioners in some housing.

6

Please see the
JKK website fordetails.

No.66

Use of residential fire extinguishers● Your apartment includes a residential fire extinguisher.
● If you discover the outbreak of fire, use the residential fire extinguisher installed to extinguish
it in the early stages. Extinguishing the fire in the early stages refers to the time from when
the fire starts until the flames reach the ceiling. If you feel you are in danger, immediately
evacuate to a safe location, call 119 and follow the directions of the fire department.
● Leave the residential fire extinguisher in its regular place and familiarize yourself with how to use it and also carryout management and inspections in alignment with the instruction manual attached to the fire extinguisher.
● If you notice anything wrong, call telephone number ② for the “JKK Tokyo
Customer Center” listed on page 12.

Replacing fire extinguishers
JKK will replace home fire extinguishers about once every five years. Some rooms have
not had their fire extinguishers replaced because the resident was not at home or similarreason (the expiration date of use is written on the fire extinguisher). It may not be
possible to adequately extinguish the fire in the early stages if the fire extinguisher has
passed its expiration date. Therefore, if your fire extinguisher has not been replaced,

Contact telephone number ② for the “JKK Tokyo
Customer Center” listed on page 12.

Use the convenient bank transfer
to pay rent or other bills❶ Fill out the form

❷ Submit it to the bankBanktransfer
procedures❸ Receive notification*Transfers are performed at
the beginning of the month❹ Transfer begins*Withdrawals are performedon the 7th of every month*A bank transfer application form can be obtained from the management office and contact center. Contact the Customer Center if you wish to receive it by mail.

For participating institutions and application procedures, please call or visit our website.
Inquiries

Page 12 “JKK Tokyo Customer Center” telephone number ①

Website address https://www.to-kousya.or.jp/
Scan the QR code to open a page containing
information about bank transfers.

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No.66

Application and Notification Information
If the number of people in your family changes while living in public housing, pleasecheck the information on our website and then follow the required procedure.
When wishing to change the name of a person living together with you
due to such as the death of the leaseholder or the leaseholder ceasing toreside in the housing because of some other unavoidable circumstances
When wishing to live together with relatives other thanthose listed when taking up residence
When wishing to change the joint guarantor (including
the guarantee system for housing rent)
When there is a change in the registered informationand emergency contact information for the leaseholder,the people living with you, or the joint guarantor
When there is a change in the number of people
residing with you due to birth, death or relocation, etc.

Application to
Change Resident
Name(s)Application for
persons to live
togetherApplication to
Change Joint
Guarantor
Notification of
Change ofRegistered Matters
Notification of an
Increase/Decrease in
Family Composition*Each application and notification have specific requirements and conditions. Please check with the Customer Center in advance, and follow the procedures.
*When submitting a document, we need to check the identity of the applicant. Therefore, please bring an identification document when visiting the office.
*Some attachments may need to be submitted along with application or notification document. In such case, please submit a document which does not include
your personal identification number (my number). (*For your residence certificate, your personal number will not be shown, unless specifically requested.)

The following documents can be downloaded from the website.
●Notification of Change of Registered Matters●Notification of an Increase/Decrease in Family Composition●Application for Reissuance of Certificates and Contracts●Application for Cohabitation▲Download form
●Notification of Adult Guardianship System Use

Many questions received from residents in JKK housing are
addressed in Q&A format on our website!

What is theprocedure to apply
for a change in theresident’ s name?

Can you issue me acertificate of the rent
amount or a certificateof the lease contract?
▲FAQ

For inquiries, call the “JKK Tokyo Customer Center” telephone number ① on page 12.
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No.66

Are you sure you
are using thefacilities safely?

Using the Mechanical Parking Facilities

At mechanical parking facilities which residents use every day,improper operation may result in a serious accident.
To prevent accidents in the parking lot, please pay attention to thefollowing points and use the parking lot safely!

□ Persons other than the driver should not enter the parking facility

Be sure to load and unload any
cargo outside of the parking
facility, as doing so may cause
misoperation or malfunction.

Be sure all passengers get inor out of the car outside of theparking facility, as not doing so
may cause a shut-in accident.

Be sure that passengers suchas a child are not left in thecar.

□ Visually check and make sure there are no obstacles or people in or around the parking facility.
e yourDo not tak dren
y chileyes off an

Do not let children play around the mechanical parking facilities
at any time. Please be sure to operate the mechanical parking
after confirming no one is inside or around the parking facility.

When entering or exiting, do not accelerate
abruptly, but proceed slowly while
checking the safety of others around you.

□ Do not lock the button on the operation panel using a tool, etc.
Do not push the button on the operation panel with a tool, etc.
In many parking facilities, buttons on the control panel are designed tostop when you take your finger off the button for safety reasons. If youlock the button with a tool, etc., it cannot be quickly stopped, which
may cause a severe accident.

gthe operatin
Do not lock
or
ip
cl
n
to
fu
a
button with
m
ite
r
ila
m
si

When operating the control panel, do not leave it unattended, and continue to check forPrecautions safety. If you sense anything unusual or danger, stop operations immediately.
*Please pay attention so that children, etc. do not approach the equipment while in operation.

Don’t forget to remove
the operation key*Please do not leave personal items such as tires and car accessories in the parking area.

9

No.66Using Public Corridors, Stairways and Balconies
Do not place anything in the public

1 corridors or in the staircases

Placing baggage and bicycles, etc., in the public corridors orin the staircases not only obstructs normal traffic but will also
hinder evacuation in the event of a disaster, etc.
Fireproof Door

2

Objects should not be placed in such a way that they
block the opening and closing of fireproof doors
Placing objects in front of fireproof doors may prevent
them from functioning and lead to the spread of fire, so
this should be avoided at all costs. Clear away any
objects if they have been placed in front of fireproof doors.

Do not place objects near the

3 balcony partitions, etc.

Do not place
anything in front

Partitions between balconies and the evacuations hatches
equipped with ladders have been installed to provide evacuationroutes in the event of fire. Placing objects near to these will
block the evacuation routes, so doing so should be avoided.

Evacuation Hatch

Make sure nothing drops over the

4 balcony when hanging futons or laundry.
Hang all futons or laundry on the inner side of the balcony, andhold them firmly in place to prevent them from being blown awayby the wind.
Also, never place items on or hang items over the balcony fence
because there is a risk that these items may fall from the balcony.

Do not place
anything in front
Balcony Partition

Please refrain from smoking on the

5 balcony

The smell and fumes while smoking on balconies, public corridors
or in the staircases may inconvenience other residents and subject
them to second-hand smoke.
Also, carelessness in extinguishing cigarettes may increase the chanceof fire spreading to laundry or futons, and is extremely dangerous.

6 Please clean your balcony

Evacuation Hatch

All residents are responsible for the routine cleaning of their balcony. If the drain traps areblocked by mud, waste or bird droppings, this may cause water leaks on lower floors when
it rains. Please clean the drain traps regularly.
Also, do not dispose of water on the balcony floor because the floor is not completely
water-proof.
10No.66

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No.66

Notification from JKK - Foreign language
editions of “JoyLiV” can be viewed online
Notification from JKK - Foreign language editionsof “JoyLiV” can be viewed on the website.
“JoyLiV” has been translated into four languages.
・English ・Chinese ・Korean ・Nepalese
You can view the publicity magazine JoyLiV English edition from the JKK website.

“JKK Tokyo Customer Center” telephone number★Persons wishing to contact the local office, please use this telephone number.
Reception hours 9:00 a.m.- 6:00 p.m. (Closed Saturdays, Sundays, National Holidays, End of Year and New Year Holidays)① Consultation regarding various
procedures, payment of rent,
living conditions●Navi-Dial② Application/inquiry for repair
Emergency contact regarding urgent repairs andimprovements for water leaks, etc., accidents, fire, and thesafety of residents available 24-hours a day, 365-days a year
●Navi-Dial

0570- 03- 0031
●Residents who are unable to use Navi-Dialand residents using free cell phone callservices and discount services

0570- 03- 0032
●Residents who are unable to use Navi-Dialand residents using free cell phone callservices and discount services☎03-6279-2962
Using Navi-Dial☎03-6279-2963

For calls from a mobile phone, free dial or discount services by the phone company do not apply.

* Phone lines are always very busy between 9:00
am and 10:00 am Monday mornings and the
day after a holiday. If the matter is not urgent,

Click here for frequently asked
questions about procedures, etc.

please avoid calling at these times.

nd

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