2023 NTT GROUP SUSTAINABILITY CONFERENCE
Realization of an Inclusive Society through theEmployment of People with Disabilities and the DX (DigitalTransformation) of Regional Companies

Realization of an Inclusive Society through the Employment of People with Disabilities andthe DX (Digital Transformation) of Regional Companies
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Oita Prefecture is known as theOnsen(hot spring) Prefecture,
where many people visit.

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As represented by Japan Sun
Industries, which opened in 1965,
and Oita International Wheelchair
Marathon with a history of over 40years,

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Oita is a pioneer prefecture in Japan,
aiming to create a society where
people with disabilities can enrichtheir work and lives.

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4In 2018, through the ICT
Collaboration Agreement concluded
between NTT West and Oita City,
starting with the digitalized Oita
Accessibility MAP and5

Kokoro No Barrier-free Training todetect barriers within the city, we
have been promoting the realizationof an inclusive society.

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Realization of an Inclusive Society
through the Employment ofPeople with Disabilities and theDX (Digital Transformation) of
Regional Companies

7Since the ICT Collaboration
Agreement, I have found throughvarious activities that many
people with disabilities feel thesame desire to work andcontribute to society as we do.

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1Realization of an Inclusive Society through the Employment of People with Disabilities andthe DX (Digital Transformation) of Regional Companies
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EnglishMeanwhile, a lack of workforce inregional areas is a severe issue,
and the urgent issue is toimprove business efficiency. As
an initiative to address these twoissues, we are aiming to establish
a business cooperative.

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Here in Oita, we have been
engaged in initiatives to realize aninclusive society where all people,
regardless of with or withoutdisabilities, support each other as apioneer city of sustainability.

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When I worked in the Disability
Welfare Division of Oita City in
2018,we promoted the developmentof a disabled people-friendly city, forexample, by creating an accessibility
map through the ICT Collaboration
Agreement with NTT West.

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NTT West has expertise not only in
ICT utilization but also in theemployment of people withdisabilities at their special subsidiarycompany. We thought that if ourcompany, local companies, and NTT
West worked together, we could
work on solving a local problem:
expanding employment for people
with disabilities and eliminating
workforce shortages.
A lack of workforce and digitaltransformation are urgent
concerns in Japan, especially forcompanies in local cities.

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The solution to these issues is therealization of an inclusive society
through the employment of people
with disabilities and companiesʼ
digital transformation by working
with local companies.

NTT Lucent makes efforts to createa working environment wherepeople with disabilities can thriveand continue working.

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Realization of an Inclusive Society through the Employment of People with Disabilities andthe DX (Digital Transformation) of Regional Companies
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EnglishTimeFor example, when hiring people, we
minimize the mismatch with them byspending more time on a workplace
experience and considering them tomaximize individual abilities andstrengths after employment. We also
check on their individualsʼ work,
health, and mental statuses on atimely basis utilizing our uniquesystem, Asudrive.

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Such assistance related to employee
retention and growth can largely
contribute to promoting this activity.

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A trial was implemented at five
supporting companies in December
2022.

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They digitalized a large volume of
paper media, including contracts
using ICT products provided by NTT
West. Also, they transcribed voice
data into text including meetings todrive operational efficiency.

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In addition, it was proved thatusing know-how from NTT Westʼsspecial subsidiary company Lucent
allows the company to solve theissue of the lack of a workforce
and the promotion of digitaltransformation, and that ICT can
support the employment of people
with disabilities.

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As we were facing issues on both
digital transformation of business
operations
and employment of people withdisabilities, the idea of establishing abusiness cooperative was the perfectsolution. In the trial, NTT West helped
us to digitalize contracts originallystored in paper form.

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The addition of information, such as
the name of the contract and the dateof the contract, made it easy to search
and manage. Digital transformation ofoperations, one of our issues, hasmade a step forward. I am confident
that this activity will improveawareness of diversity promotion.

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In order to expand theopportunities for people withdisabilities to play an active role,
we are considering various
potentials for business growth,such as the establishment of new
business cooperatives, applicationof the framework to the existing
business cooperative, and support
for individual companies, etc..

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Also, we are aiming to allow
everyone including not only people
with disabilities but also elderly
people, women, and foreigners towork in ways they like, and create
opportunities for diverse humanresources to play an active role that
results in the resolution to any
workforce shortages.
The NTT West Group will endeavor
to realize an affluent society whereeveryone, regardless of with orwithout disabilities, can live andwork with a smile utilizing ICT.

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