New eSPICA
Operation
ManualContents

1. New eSPICA functions (P.3)

2. How to log in (P.4)
3. Request / Save a quotation (P.5-6)
4. Create a reservation (P.7-12)
5. Quote / create reservation for DG cargo(P.13)
6. Quote / create reservation for DRY ICE cargo (P.14)
7. Quote / create reservation for special handling cargo (P.15)
8. Upload of multiple bookings (CSV upload) (P.16-20)
9. Update reservation / Enter FINAL information / Cancel (P.21-23)
10. Check for duplicate MAWB to China (P.24)
11. Enter MAWB・HAWB information (P.25-27)
12. Display list of reservations (P.28)
13. Track AWB (P.29)
14. <Appendix> Special Handling Code list (P.31-32)

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1. New eSPICA Functions☆ The new eSPICA has implemented below functions.
☆ There is a renewal of previous functions.

Request / Save a quote

RENEWAL
NEW・You can get a quote without entering a MAWB
number.

・Making a reservation has been made easier.

After booking confirmation

・You can register MAWB / HAWB information from eSPICA

After flight departure

RENEWAL3

・Tracking information visibility has been improved2. How to Log In☆ Log in from the top page, following the below steps.

②①① A message regarding the privacy policy and cookie usage consent will be displayed.
Please accept the information by clicking the Accept button.
② Click the Login button and enter your ID and password.

③ Once login has been completed successfully, you can access individual screens from the bannerat the top of the page.

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3. Request / Save a Quotation☆ With the new eSPICA, you can check flight information and rates by entering cargo information.
☆ You can also save the displayed quote for use again.
① Click Booking on the banner at the top of the page.

②In the drop down screen, enter the Origin /Destination /Commodity /Executed date (or scheduled
execute date
OriginDestination

Commodity

Executed date(or scheduled execute date)③ When the screen expands further, enter Pieces, Weight, Volume / Product / Handling code

Product

Pieces, Weight, Volume

Handling Code
※Please select the appropriate handlingcode for the cargo you want the quote.

Get Quote button④ Once you have entered the required items, click the Get Quote button at the bottom left of the screen.

5⑤ When the search is complete, the results will be displayed in a list.

You can apply filters the displayed
information as required.

Available flights and rates are displayed
based on your shipment information☆ If you wish to save the entered information, click Save as Quote button⑥ Saved quotes can be viewed from the Saved Quotes screen

From the top banner click
Manage → Saved Quotes

Expired tabBook button

・ By clicking the Book button, you can create a reservation with the information in the saved quote.
(Continue to p.8 ⑥)・ After a certain time, saved quotes will be moved to the Expired tab.
※ Since the information displayed on the search result screen is only relevant at the time of the search, thespace and rate displayed are not guaranteed. The flight and rate will be confirmed upon entering MAWB
number and receiving auto-confirmation email. Therefore please use the information in Saved Quotes as areference for bookings.
6

4. Create a Reservation (Pattern I)☆ Pattern I: Reservation from flight search. If you want to search for available flights and make areservation with a MAWB.
①Click on Booking in the banner at the top of the page.
②On the right hand side of the drop down screen click Provide AWB③ Enter the MAWB number into the field. If valid, the screen will expand further.

④ Once you have completed the required inputs below, please click the Get Quotes button.

OriginDestination

Commodity

Executed date(or scheduled execute date)ｖ
Quantity / Weight / Volume

Dimensions

Product

Get Quotes button
7

Handling Code
※Please select from here for Explosives Inspection,
eAWB, eDGD, Special Cargo Information

⑤ When the search is complete, the results will be displayed in a list.

You can apply filters the displayed
information as required.

Available flights and rates for yourentered information are displayed.

☆ If you wish to make a reservation with theentered information, click the Book Now button⑥ A confirmation screen will be displayed, please check that the information is correct.
Book Now button

MAWB No. update button.
※ If you come to this screen from the Saved
Quotes screen without entering MAWB,
please modify the MAWB from here.

Fill in for E-mailnotifications⑦ Once you have checked the details, click theBook Now button in the top right of the screen.
When completed you will be redirected to a
booking confirmation screen that will display thestatus of your reservation. In addition, aconfirmation email will be automatically sent out.

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4. Create a Reservation (Pattern II)☆ Pattern II: Reservation by directly entering flight information. If our reservations staff have contacted
you with flight and rate information, please follow the steps below to make your reservation.
① Click on Booking in the banner at the top of the page.
② On the right hand side of the drop down screen click Provide AWB③ Enter the MAWB number into the field. If valid, the screen will expand further.

④ Once you have completed the required inputs below, please click the Next button.

OriginDestination

Commodity

Executed date(or scheduled execute date)ｖ
Quantity / Weight / Volume
Dimensions

Product

Flight Information(Mandatory in pattern II)

9

Handling Code
※Please select from here for Explosives Inspection,
eAWB, eDGD, Special Cargo Information

Next button⑤ A confirmation screen will be displayed. Please check if all the information is correct.
Book Now button⑥ The reference rate will be displayed on the right. If
you have been provided a rate please enter into
Request Spot field.

Request Spot

⑦ After confirming the rate, click the Book Now button
at the top right of the screen to complete yourreservation.

⑧ After clicking Book Now the screen willswitch to the booking status display
screen.
At the same time a booking confirmation
email will be sent.
If the status changes to QUE after
confirmation we will notify you again by email.

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4. Create a Reservation : Templates☆ If you wish to create a reservation using a template, please follow the steps below.
A) Template Registration① Click on Booking in the banner at the top of the page

② The screen will expand and you can enter the necessary information.
OriginCommodity

Destination

Executed date
(You can keep as initialdisplayed date if you want)

Quantity / Weight / Volume
Dimensions

Product

Handling CodeFlight Information※Please select from here for Explosives Inspection,
eAWB, eDGD, Special Cargo Information

Save as Template button③ Once you have entered the details click the Save as Template button in the bottom left. A pop-up
window will be displayed where you can enter the name of the template.

11B) Making a reservation from a template① Select the template you wish to use from Booking Templates list on the right side of the screen.
You can select the template by entering the template name directly or from pull down.
Booking Templates② When the template information is displayed, change the Executed on date and flight as required.
Then click the Next button. (Continue to p.10 number ⑤)C) Deleting saved templates① Click the View All button on the right side of the booking information screen.
View All button② Saved templates will be displayed on the right side of the screen. Click on the trash can icon on theright of the template you wish to delete.
Delete button

125. Quote / Create Reservation for DG Cargo☆ For quotes and making reservation for DG cargo, please enter the relevant information in the below
screen.
① From the top page banner, click Booking.
② When entering the DG information in the expanded screen please enter DG information relevant towhat was entered in the What (Commodity) field. (Eg: DG, DGCNSL)

Commodity

Add UNID screen

Capture DG
Details

Add UNID button
Done button③ In addition to shipment details entered on page 5, please enter information about the DG from Add
UNID box. Finally, click Add UNID, then click Done.

④ If you would like to get a quote with theentered information, please click the Get
Quotes button (Continue to p.6).

13⑤ If you would like to make a reservation for a
specific flight with the entered information,please click the Next button.
(Continue to p.10 ⑤).

6. Quote / Create Reservation for DRY ICE cargo☆ For quotes and reservations containing DRY ICE, please follow the steps below① Click on Booking in the banner at the top of the page② Please select DRY ICE from What(Commodity) field.

Commodity※Complementary SHC:
Automatically reflects the informationentered into Add UNID

Add UNID screen
DG Details

Add UNID button
Done button③ In addition to the information entered on P5, enter information about the Dry Ice from the Add UNID
screen, accessible from DG Details. Once completed click the Done button※Information entered in Add UNID will be automatically reflected in the Complementary SHC field.

④ Click on the Get Quotes button to get aquote (Continue to p.6 ⑤)⑤ To make specific reservation with enteredinformation, click the Next button(Continue to p.10 ⑤)
147. Quote / Create Reservation for Special Handling Cargo☆ For quotes and reservations involving Special Handling cargo, please enter the information into theSpecial Handling Instruction fields below.
① Click Booking from the top page banner.
② On the expanded screen, please enter the necessary shipment information.

Special Handling Instruction③ Click the +Add button next to Special Handling
Instruction to display the drop down menu.
④ Select the appropriate item from the drop downmenu and click Add button* Please refer the list at the end of this manual forthe options of Special Handling Instruction(p.31-32)

Add button

Drop down menu

⑤ If you would like to get a quote with theentered information, please click the Get
Quotes button (Continue to p.6 ⑤).

⑥ If you would like to make a reservation fora specific flight with the entered information,please click the Next button.
(Continue to p.10 ⑤).
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8. Upload of multiple bookings (CSV upload)☆ The below information explains the procedure for creating reservations in bulk using an Excel sheet.

A) Summary∇Format
The excel format consist of 3 main categories;
1. Shipment / ULD Details … Enter basic information such as MAWB number, origin/destination,weight/volume, product etc.
2. Flight Details … Enter flight information such flight number, routing, departure date etc.
3. Dimension Details … Enter dimension information.
*There is also a field for Complimentary SCC (DRY ICE etc).
∇Basic Flow
Follow the general steps below;① Enter the required information (Continue to p.12-13 for input method).
② Click the Validate button to check the contents are correct. Items that need to be revised arehighlighted in yellow and items correctly entered are highlighted in green.
③ Upload the completed Excel sheet from the Booking Upload screen in eSPICA.
④ If “Processed Successfully” appears, it is confirmed that the bookings were uploaded successfully.
Validate button

Shipment / ULD details
Flight Details

Dimension Details

Complimentary SCC

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<Shipment / ULD Details>
ColumnDescription

Booking Reference Number

Given for each reservation(No need to input as it will generated automatically)

Carrier CodeEnter the 3 digit carrier code (e.g. 205)AWB NumberEnter the MAWB number

OriginEnter the AWB origin

Destination

Enter the AWB destination

Shipping Date

Enter scheduled execute date

Product

Enter the Product CodeCommodity CodeEnter the Commodity Code

PiecesEnter the number of pieces

WeightEnter the shipment weight

VolumeEnter the shipment volume

Shipment Description

Enter the shipment description
If you enter the Commodity Code it will be automatically linked

SCC

Enter SCC code17

<Flight Details>
ColumnDescription

Flight Origin

Enter flight origin airport code

Flight Destination

Enter flight destination airport code

Flight NumberEnter flight number (including carrier code)

Flight Date

Enter the flight departure date

PiecesEnter the number of pieces for this shipment

WeightEnter the gross weight of the shipment

VolumeEnter the volume of the shipment (M3)

<Dimension Details>
ColumnDescription

PiecesEnter the number of pieces for this shipment

WeightEnter the weight of each piece (kg)LengthEnter the length of each piece (cm)WidthEnter the width of each piece (cmHeightEnter the height of each piece (cm)<Others>
ColumnDescription

Complimentary SCC

For dry ice shipments, enter `ICE`

Complimentary SCC WeightEnter the weight of the dry ice

18B) Input Method▽Common points
・ Origin, Destination etc. can be selected from the pull down menu or entered directly.
・ When you enter the Commodity Code, the corresponding shipment description will be automaticallydisplayed.
▽When using multiple flights
・ Enter the subsequent flight information in the next row.
・ When entering information for subsequent flights, it is not necessary to enter shipment or ULD
information (in fields before Origin)
・ When splitting a booking please enter the quantity, weight and volume for each split.
・ Carrier Code and AWB Number do not need to be entered after the second line.

【Input Fields】(Flight Details)
Flight Origin / Flight Destination / Flight Number / Flight Date / Pieces / Weight / Volume【Example】▽When creating multiple reservations
If the previous reservation has 2 or more lines, please leave 1 line gap before the next Carrier Codeand AWB number.

19C) How to Upload
・ Open the Booking Upload screen from the eSPICA top menu.

Upload button

View Log button∇The basic steps are as follows;① Click the Upload button and upload the Excel sheet in the Pop-Up screen.
② Processing status is displayed at the bottom of the screen.
*In case of RFS or multiple flights, please check minimum connections time as errors may occur.
Please make sure to check processing status in such cases.
③ “Processed Successfully” will be displayed if the bookings were uploaded without errors.
▽View Log
・Click the View Log button on the right to view imported files any error details.

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9. Update reservation / Enter FINAL information / Cancel☆ In order to update or revise a reservation, please follow the below steps;A) Update Reservation
To update a reservation please use one of the following methods.
Ⅰ. Enter the MAWB directly.
①
12345678②
205-12345678③
Edit button① From the booking page, click Provide AWB.
② Enter the MAWB number you want to update.
③ Click the Edit button from the pop up window.
④ Edit the items you want to update and follow the on-screen instructions to proceed.

Ⅱ. Select from list of reservations.
Custom Filter

Menu button① Select My Bookings from the top page banner menu.
② From the My Bookings list, click the Menu button select Edit.
③ Edit the desired items and follow the on-screen instructions to complete the update.

※Rate may be recalculated depending on the updated amount and the flight space conditions.
A confirmation email will be sent out after the update is completed.

21B) Updating to FINAL Information
FINAL shipment information can be entered by either of the following methods.
Ⅰ. Enter the MAWB①
12345678②
205-12345678.

③
Edit button① From the booking page, click Provide AWB.
② Enter the MAWB number you want to update.
③ Click the Edit button from the pop up window.
④ Edit the items you want to update and follow the on-screen instructions to proceed.
⑤
Mark as Final button
Update button.

⑤ Check the Mark as Final box in the top right of the update screen.
Ⅱ.Select from list of reservations.
Menu button.

① Select My Bookings from the top page banner menu.
② From the My Bookings list, click the Menu button select Edit.
③ Edit the desired items and follow the on-screen instructions to complete the update.
Mark as Final button
Update button.

④ Check the Mark as Final box in the top right of the update screen.
※ Even in FINAL information case, rate may be recalculated depending on the updated amount andthe flight space conditions. A confirmation email will be sent out after the update is completed. 22C) Cancel a Reservation
Reservations can be cancelled by either of the following methods.
Ⅰ. Enter the MAWB directly.
①
12345678②
205-12345678③

View Details button① From the booking page, click Provide AWB.
② Enter the MAWB number you want to update.
③ Click the View Details button in the pop-up window.
④

Cancel Booking button④ Click the Cancel Booking button at the top right of the screen. A cancellation email will besent out.
Ⅱ.Select from list of reservations.
Menu button① Select My Bookings from the top page banner menu.
② From the My Bookings list, click the Menu button select Cancel.
③ Confirm the cancellation by clicking the Yes button. A confirmation email will be sent out.

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10. Check for Duplicate MAWB to China☆ You can see the usage history of MAWB and if they have been used for China bound shipments
before.
A) Enter MAWB directly to confirm①③②
00000000,11111111,22222222,33333333,
44444444,55555555,66666666,77777777,
88888888,99999999④

00000000
11111111
22222222
33333333
44444444
55555555
66666666
77777777
88888888① From the booking page, click Provide AWB.
② Click the +Check AWB Status button to expand the screen.
③ Enter the 8 digit MAWB number and click the Validate button.
(Separate each MAWB by a comma(,). Up to 50 entries are permitted).
④ Search results will be displayed at the bottom left. “OK” will be displayed on the MAWB to proceedwith reservation
B) Upload and check with Excel sheet⑥⑤⑦◎ ①~② Follow same steps as method A.
⑤ Switch Upload AWB File slider to ON.
⑥ Click Upload button and select the Excel file, then click OK.
※You can check up to 150 AWB. (Contact your sales representative regarding the sheet for
uploading).
⑦ Click the Validate button.
⑧ Search results will be displayed at the bottom of the screen.
If OK is displayed, click the MAWB to proceed with reservation.

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11. Enter MAWB・HAWB Information☆ You can register MAWB/HAWB information in eSPICA from time of confirmation until acceptance.
A) Enter MAWB Information①Select Manage→Capture AWB from the top page banner.
②Enter the MAWB into the pop up screen below.
③Enter the necessary information into the below fields.

Information
at time of reservation

Enter the HS code here.

Enter dimension information here.

Enter Shipper / Consignee information here.
<Required>・ Shipper / Consignee Name
・ Address Line One
・ City・ State・ Country
・ Postal Code25

Rate and Charges information
at time of reservation

Enter if necessary

Enter Issue Date and Place

No input
required

Please enter the following information.

Item

China Customs

ISO Country CodeISO code relevant to the country

Info id

SHP = Shipper、 CNE＝ Consignee
NTY＝ Notification destination

Customs info id

T＝Trader Identification Number
E＝Authorized Economic Operator

Supp. Customs Info

Company CodeFor Japan:CIK+number、For US:EIK+number④ Click the Save button in the upper right of the screen to save the information.

26B) Enter HAWB Information① Select Manage→Capture HAWB from the top page banner.
② Enter the MAWB into the pop up screen below.
③ To register a new HAWB, click the +Add HAWB button.

+Add HAWB button④ Enter the necessary information into the expanded screen, then click the Save button at thebottom.
HAWB number
OriginDestination
Pieces / Weight / Dimensions

Shipment Description

HS
Code

Shipper / Consignee<Required>・Shipper / Consignee Name・Address Line One
・City・State・Country
・Postal Code

Save button⑤To add additional HAWBs, click the +Add HAWB again (same as ③).
27

12. Display List of Reservations☆ Use the My Bookings screen to a list of your reservation.
① Select Manage → My Bookings from the top page banner.
Filters

Menu button

Display reservation details →Edit the selected reservation →Cancel the reservation →Open the Tracking screen →<Items that can be filtered>・ Origin・ Destination
・ AWB Number
・ Booking Created Date
・ Executed on Date・ Booking Status※ To save current filter settings, click the Save button.

28

12. Track AWB☆ You can check AWB status from the Tracking screen.
① Select Manage → Track AWB from the top page banner② Enter the MAWB number in the below field. (No hyphen (-) is required after prefix)※ When searching multiple AWBs, separate with a comma.

③ The screen can be switched between Tracking View or Activity View by clicking the corresponding
buttons below.
<Tracking View><Activity View>

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Intentionally Blank

13. <Appendix> Special Handling Code List
☆ Below is a list of Special Handling codes that can be entered in from the Booking screen.
No.

表示名

SHC

1 SECURE // SCREENED CARGO (SPX)SPX

2 SECURE // HAS NOT BEEN SECURED CARGO (NSC)

NSC

3 SECURE // SCREENING REQUIRED WHEN TRANSFERRING PAX FLIGHTS-

4 EAWB // ACCOMPANYING WITH PAPER DOCS (EAP)EAP

5 EAWB // NO ACCOMPANYING WITH PAPER DOCS (EAW)

EAW

6 E-FREIGHT // EDGD (EDG)EDG

7 E-FREIGHT // ECSD (ESD)

ESD

8 TEMP // KEEP COOL (COL)

COL

9 TEMP // KEEP FROZEN (FRO)

FRO

10 TEMP // KEEP ROOM TEMPERATURE (CRT)CRT

11 TEMP // KEEP COOL AT ORIGIN (COO)

COO

12 TEMP // KEEP COOL AT TRANSIT AIRPORT (COV)

COV

13 TEMP // KEEP COOL AT DESTINATION (COD)

COD

14 TEMP // KEEP FROZEN AT ORIGIN (FOO)

FOO

15 TEMP // KEEP FROZEN AT TRANSIT AIRPORT (FOV)

FOV

16 TEMP // KEEP FROZEN AT DESTINATION (FOD)FOD

17 HANDLING // BOND IN THE DAY BEFORE (BIB)

BIB

18 HANDLING // CARTON SHIPMENT (CTN)

CTN

19 HANDLING // EXPRESS CARGO AT PVG (PVX)PVX

20 HANDLING // JPN CAMPAIGN CODE (CPN)

CPN

21 HANDLING // DO NOT SPLIT (DNS)DNS

22 HANDLING // DO NOT STACK ANY OTHER CGO (NSA)NSA

23 HANDLING // DO NOT STACK HVY CGO (NOS)

31
NOS

No.

表示名

SHC

24 HANDLING // BSA SHIPMENT (BSA)

BSA

25 HANDLING // ANA LOADED ULD (BUA)

BUA

26 HANDLING // SHIPPER LOADED ULD (BUC)

BUC

27 HANDLING // THERMAL BLANKET (CVR)CVR

28 HANDLING // MOVING FROM ACX W/H (KRA)KRA

29 LITHIUM // ELI (ELI)

ELI

30 LITHIUM // ELM (ELM)

ELM

31 SPECIAL // OVERSIZED CARGO (OSC)

OSC

32 SPECIAL // HEIGHT 160CM OVER (CNA)

CNA

33 SPECIAL // HEIGHT 200CM OVER (THH)

THH

34 SPECIAL // SUPER HEAVY CARGO 1P/1,451KG OVER (SHC)

SHC

35 PHARMA // SKYCELL CONTAINER (SKC)

SKC

36 PHARMA // FORWARDER LEASE CONTAINER (FDL)

FDL

37 PHARMA // VA Q TEC CONTAINER (VQT)

VQT

38 ANIMALS // PHOTOGRAPHY SERVICES (PHS)PHS

39 ANIMALS // FEEDING AND WATERING (FAW)

FAW

32

Intentionally Blank

33

If you have any questions, please contact our salesperson or reservations staff.
Oct. 2023 ANA Cargo