Reality of DX Human Resources at SMEs
- Current WFD Challenges and Ambitions for the Future -Hirokazu ONO
DHOWA TECHNOS, CEO AGENDA
Reality of DX Human Resources at SMEs
- Current WFD Challenges and Ambitions for the Future -Section 1.
⚫ Challenges of human resources development in Japanese SMEs
⚫ How to pass down manufacturing skills from generation to generation⚫ Solutions for key HR development challenges
Section 2.
⚫ Macro trend and people's values after COVID-19 (SME viewpoint)⚫ Industry-government-academia collaboration for HR development
Closing⚫ To achieve Kitakyushu - A “Sustainable” City of Manufacturing

Section 1.

 HR development in Japanese SMEs
⚫ Challenges of human resources development in Japanese SMEs
⚫ How to pass down manufacturing skills from generation to generation

Tacit
Knowledge＞

Explicit
Knowledge

Tacit knowledge
is mainstream

Traditional WFD style in Japan

Generation gap issues

・ Disconnecting technology inheritance・ Sensory expression
・ Delay in Multi-skilled development
・ “Watch and learn” type of technology Result
・ Decreasing ability to thinkinheritance & guidance・ Continuous employee outflows
Analog inheritance approach and time-consuming training(Negative reaction to digitalization / lifetime employment system)

Productivity

Declining productivity might bea critical issue for SMEs

Section 1.

 HR development in Japanese SMEs
⚫ Challenges of human resources development in Japanese SMEs
⚫ How to pass down manufacturing skills from generation to generation

Tacit
Knowledge+Explicit
Knowledge

Goal: Digital merges with legacy (analog)(not just replaced by digital)

・ Apprenticeship system
・ The era of mass production
・ IT/Digital allergies
・ Lifetime employment system
・ Economic growth / stable periodGAP・ LMS※ / Simulated training
・ Diversification of consumer needs(less mass production items)

・ Digital natives
・ Work-life balance
・ Long-term economic stagnation※Learning Management System HR development in Japanese SMEs

Section 1.

⚫ Solution for key HR development challenges

Actions for filling the gap ①Action

Assign several IoT projects
to the next generation

Action・ Promoting original IoT system
・ Initiating sales of German-made EVO software
・ Organizing drone salesforce teamInternal training programsfor changing mindset

・ Industry 4.0 Training for management
・ Improve manager’s DX literacy
・ Accumulate small DX success stories

EpisodeThis summer, we held “Brain games and riddles” online as an internalteam building event. All of us witnessed that the younger generation
with their flexible minds led the team in answering the questions.
What the team leader had to do was to provide opportunities for theyounger generation to maximize their performance.

Section 1.

 HR development in Japanese SMEs
⚫ Solution for key HR development challenges

Actions for filling the gap ②Action

Develop human resources
by SMEs collaboration

・ Sharing and pointing out WFD issues
・ Eliminating「ask for the moon」mindset
・ Skill map sharing and mutual complement

ActionFacilitate extended same-generation
networking

・ Providing opportunities to belong
to the external community
・ Providing chances for projects to becompleted by the same generation

Kitakyushu System Integrator Network
established in 2018「ask for the moon」＝「ないものねだり」

System Integrators from multiple SMEs worked together
and built a robotics demo system for the exhibition event After COVID-19 trend (SME viewpoint)

Section 2.

⚫ Macro trend and people’s values after COVID-19 (SME viewpoint)

If failure to achieve DXby 2025 in JapanMax loss of $110B/year

2025 Digital Cliff

・「Leave no one behind」mindset
・ Impact of COVID-19 on values & lifestyle・ Concept of De-growth in business・ Threat from global natural disasters

・ Legacy system issue - "2025 digital cliff“・ DX challenges in the manufacturing industry
・ Widening DX gap by size of company

The changes in the social environment surrounding businessare significant and their speed is increasing

Section 2.

 Role of SMEs for the future⚫ Industry-government-academia collaboration for HR development

Agile response to changes in business and social environments
Problem solving through regional cooperation
SMEs collaboration & cooperation

Industry
Kitakyushu System Integrator Network産“Don’t ask for the moon
We have the stars” mindset＝「ないもの」ねだりより「あるもの」に光を当てる

Collegiate Level

北九州高専
National Institute of Technology,
Kitakyushu College

Academia

Government

学

官

公益財団法人北九州産業学術推進機構

 Role of SMEs for the future

Section 2.

⚫ Industry-government-academia collaboration for HR development

Kitakyushu System Integrator Network

Attend 30 people/period
Including the members who will leadthe next generation of management

Learning for business side

⚫ For manufacturing SMEs management“Industry 4.0 executive business school” program

Learning from business side

⚫ Cooperative education program「Compass」 Instructor from more than 10 companies
mainly from regional SMEs
Lessons by person in charge of business⚫ The Consortium of Human Education forFuture Robot System Integration <CHERSI>

北九州高専
National Institute of Technology,
Kitakyushu College

Practical learning through collaboration
More practical and dynamic learning
Kitakyushu DX Promotion Platform

Section 2.

 Role of SMEs for the future⚫ Industry-government-academia collaboration for HR development

・Companies where you can improve your skills
・Companies where you can contribute to the localcommunity

・Diversification of industries ＆ jobs
・Diversification of career paths“Learning” leads to “Work”
Providing diverse work styles and WFD
Fostering an attractive corporate culture＜Current＞
Approx. 90% of graduates
go outside of Kitakyushu for work/study Our ambitions for the future⚫ To achieve Kitakyushu - A “Sustainable” City of Manufacturing
Diverse Work Style
Practical Learning

Corporate Culture
MindsetIndustry-Government-Academia Collaboration
Beyond Generations

DX Merge with Legacy「Kitakyushu - A city of manufacturing」
where DX human resources growwith a lively work environment“Don’t ask for the moon, SMEs have the stars”

Contribute to the development of a “Sustainable city”

Thank you for your kind attention
DHOWA TECHNOS

Corporate HP

SDGs HP

Kitakyushu System
Integrator Network HP