AudioCodes WebRTC Solution

DATA SHEET

Simplified Web Calling for Contact Centers and Service Providers
The AudioCodes WebRTC solution is a quick and straightforward way for contact centers and service providers to supply intuitiveand high-quality web calling functionality to their service centers.
From implementing a simple click-to-call button on a consumer website or mobile app, right up to a fully featured agent client forvoice and video calls, the AudioCodes WebRTC solution provides all the building blocks that you need to get web calling services
up and running quickly and easily.

Simple and scalablePowerful and robust

Easy to install

A single WebRTC device, either
virtual or hardware-based,
seamlessly scalable from just a few
sessions to several thousand

The WebRTC solution is fully integrated
in AudioCodes Mediant session bordercontrollers and inherits the SBCs’
strong security, high availability andtranscoding capabilities

The Client SDK facilitates the quick
integration of the WebRTC solution
into client websites or Android andiOS mobile apps

AUDIOCODESWebRTC SDK

Browser / Mobile
WebRTC user

SignalingMediaAudioCodes SBC
Integrated WebRTC Gateway

Carrier/Contact Center VoIP NetworkInternetAudioCodes WebRTC Solution

DATA SHEETSpecifications
About AudioCodes

WebRTC Gateway
Deployment
methodVMWareKVM

AWSMediant 9000

Mediant 4000

WebRTC sessions

2,700

3,500

3,000(20,000 onroadmap)

5,000(20K on roadmap)

1,000

WebRTC OPUS toG.711 transcoding

325

3,500

3,000
(20,000 onroadmap)

1,050 integrated
or unlimited withMTC

1,000

Fully featured, single instance WebRTC gateway. The WebRTC gateway is integrated with the SBC and includes bothsignaling and media capabilities.

International Headquarters

ICE Lite support
DTLS and SRTP support
SIP over WebSocket

1 Hayarden Street,
Airport City
Lod 7019900, Israel
Tel: +972-3-976-4000
Fax: +972-3-976-4040

AudioCodes Inc.

High availability
WebRTC recording (using standard SIPREC protocol)

Client WebRTC SDK for Web, iOS and Android
Supported mobileplatforms

AudioCodes Ltd. (NasdaqGS: AUDC) is aleading vendor of advanced voice networking
and media processing solutions for the digital
workplace. With a commitment to the humanvoice deeply embedded in its DNA, AudioCodes
enables enterprises and service providers
to build and operate all-IP voice networks
for unified communications, contact centersand hosted business services. AudioCodes’
wide range of innovative products, solutions
and services are used by large multinational
enterprises and leading tier one operators
worldwide.

27 World’s Fair Drive,Somerset, NJ 08873
Tel:+1-732-469-0880
Fax:+1-732-469-2298
Contact us: www.audiocodes.com/contact
Website: www.audiocodes.com

Web (HTML5), iOS and Android

Supportedfeatures

Voice and video calls, outgoing and incoming calls

Clientauthentication

SIP Digest and OAuth**©2018 AudioCodes Ltd. All rights reserved. AudioCodes, AC,HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack,
What’s Inside Matters, OSN, SmartTAP, User Management Pack,VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX,VocaNom, AudioCodes One Voice and CloudBond are trademarks
or registered trademarks of AudioCodes Limited. All otherproducts or trademarks are property of their respective owners.
Product specifications are subject to change without notice.

Ref. 05/18 V.1

Web SDK
Supportedbrowsers

Chrome, Firefox, Safari*, Edge*

Sessionrehydration

Hitting refresh page (F5) on browser causes only a short pause in a call, after which the call isresumed.

Logging

Callback API for detailed SDK logs

Georedundancy

SDK hops between SBCs if one is not available

SizeLightweight. Only 320KB.

Web click-to-call widget. An SDK wrapper which allows click-to-call button integration into a website with just a few linesof code.
iOS and Android SDK
Native SDK (not a ‘Web View’ implementation) for optimal user experience
Push notification for incoming calls *** Planned for May 2018** Available in Q4 2018