AudioCodes Live Hub for
Microsoft Voice Services

A self-service portal for connecting andorchestrating multiple enterprise voicecommunications services
AudioCodes Live Hub is an intuitive, self-service portal for orchestrating multiple enterprise
voice communications services. With just a few clicks, Live Hub lets you connect voice
engagement channels (for example, SIP trunks), business voice applications such as
Microsoft Teams, Dynamics 365 contact centers and conversational AI platforms like
Microsoft Copilot Studio, while enriching them with cognitive voice services (for example,Microsoft speech-to-text, text-to-speech and voice analytics).

Live Hub Services
Microsoft Teams
Direct Routing connectivity
with full Teams Phone
lifecycle management:

Connect Teams to any SIP trunk(Bring Your Own Carrier)

Microsoft Dynamics
365
Enhance Dynamics 365
Customer Service withadvanced voice and AI
capabilities:

Microsoft Copilot
Studio Voicebots
Boost contact centerengagement with voicebots,
conversational IVRs and agent
assistants developed with theMicrosoft Copilot Studio:

Connect your SIP trunk toMicrosoft Dynamics 365 in justa few clicks

Connect your Microsoft Copilot
Studio to any contact center

DID and Teams usermanagement, call routing
plans and policies

Connect voicebots developedon your platform of choice

Voice-enable your bot with
Microsoft Azure speech services

Connect Teams to any contact
centerConnect Microsoft Dynamics
365 to Microsoft Teams

Real time transcription, post
call summarization andsentiment analysis

Powerful monitoring and reportingConnect and Enrich Enterprise Voice Services
the Easy Way
Customer

Voice Application

Phone Numbers

Unified Communications(Supplied by AudioCodes)

Microsoft Teams
Direct Routing

Public Telephony Providers

BYOC forContact Center

Voice Bot
Connectivity

Connectivity Schemes and flows

Contact Center+ More+ More

Conversational AI Platforms

Cognitive Speech Services

Copilot Studio
Other ServicesText-to-Speech

Speech-to-Text+ More• Recording• Voice biometrics

Live Hub At-a-Glance
Benefits

Features

Intuitive, self-service operation, no coding or VoIP
experience required

Predefined voice integrations that enable you
to connect with just a few clicks

Rapid service setup and launch with no upfront costs

Define complex call flows in an intuitive way

Seamlessly transition from a proof of concept to production

Call recording and transcription

Flexible pricing options including pay-as-you-go andvolume discounts

Open API for customized integrations

Pre-defined integration with Microsoft Teams for fast
deploymentAvailable on Azure Marketplace

Try it out with free credit

Get Started via
Azure Marketplace

Sign in to AudioCodes
Live Hub portal

International Headquarters
AudioCodes Inc.
1 Hayarden Street
80 Kingsbridge Rd -Piscataway,
Airport City, Lod, 7019900, Israel
NJ 08854 Tel: +1-732-469-0880
Tel: +972-3-976-4000
Fax: +1-732-469-2298
Fax: +972-3-976-4040
80 Kingsbridge Rd - Piscataway, NJ 08854
Tel: +1-732-469-0880
www.audiocodes.com

www.audiocodes.com/contact
www.audiocodes.com

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AudioCodes, AC, HD VoIP, HD VoIP Sounds Better,IPmedia, Mediant, MediaPack, What’s Inside
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To VoIP, 3GX, VocaNom and AudioCodes One
Voice are trademarks or registered trademarksof AudioCodes Limited. All other products ortrademarks are property of their respective
owners. Product specifications are subject tochange without notice.
02/24 V.1