AudioCodes Live for Microsoft Teams
A Complete Voice as a Service Solution
AudioCodes Live for Microsoft Teams is a portfolio of managed services that removes complexity
from the integration of Teams collaboration, unified communications (UC) and enterprise telephony.
It provides a seamless, rapid and cost-effective migration to Microsoft Teams for high quality voice
and video collaboration complemented by Devices-as-a-Service, monitoring management tools, andservice-enhancing applications.

DIRECT ROUTINGAS A SERVICE

AUDIO & VIDEO
DEVICESDEPLOYMENT &MANAGED SERVICESTRAINING &CONSULTANCY

Many enterprises starting out on their UC journey do not have sufficient IT skills and manpower, or evena telephony specialist, to successfully implement a Microsoft Teams deployment. Adopting Microsoft
Teams requires a considerable degree of knowledge and technical proficiency that is not immediately
accessible to every organization.
A successful migration involves planning, building and managing the infrastructure, and integrating itwith existing legacy PBXs, voice service providers, critical business elements and processes such ascompliance call recording.
With AudioCodes Live, our experts help you develop your own personalized UC vision, based on yourspecific circumstances and future plans, and show you how to turn your vision into a reality that willmore than exceed your expectations, all on a per-user per-month subscription plan. AudioCodes Livecan be delivered in conjunction with your existing partner of choice.

Managed Services Plans

Live Essentials

Live Pro

Live Premium

Essentials is the easiest
and quickest way to enable
Direct Routing for businesscustomers.

Integration with existing
telephony solutions.

Fully outsource your Microsoft
Teams voice operations.

All the features of Live
Essentials, with the addition of:

All the features of Live Pro,with the addition of:•••

Flexible deployment
options for voice
connectivity and callingManaged Microsoft Teams
Direct Routing SBC
Leverages existing PSTN
contracts and calling plans
using a Microsoft-certifiedSBC.

••

Basic user-related voiceprovisioning
Employee lifecyclemanagement•

Moves, adds, changes anddeletes (MACD)•

Tenant management andperiodic reporting•

Fully managed service•

On-premises: integration andmigration services•

Full integration of
AudioCodes devices,
SBCs and the Teams voice
infrastructure, as well as
troubleshooting supportfor voice issues within thelocal network and third-partysystems.

Keeps OpEx down with a per-user-per-month subscription plan

DESIGN
With a consultative approach in a discovery workshop, our experts will work through your vision forcollaboration and communications, and help you clearly identify the scope, concept, budget andrequired operational aspects of rolling out Microsoft Teams.
DEPLOYWe are ready to start the process of configuring your Teams service, deploying the necessary solutions
and connecting your Teams tenant to your existing telephony environment. Our engineers will now
carefully apply our automation scripts to make sure the process is quick and smooth.
PLAN
Now that we have clarified the vision and the parameters of success, we are ready to start detailingthe roll out plan. We will coordinate installation, configuration, cut-over practices, training, and delivery
procedures and schedule.
OPERATE
We now have your Microsoft Teams service up, configured and running. Your organization can start
harvesting the benefits of collaboration, communication and remote work. We are now working behindthe scenes to monitor the service, identify faults and apply corrective measures, and continuously
manage the lifecycle of your project.

Completing the User Experience
To enhance your employees’ Microsoft Teams experience further, we have a wide range of carefully
selected subscription-based options that superbly complement the whole AudioCodes Live offering.
Desk Phones and Meeting Room Solutions
The AudioCodes 400HD series of IP phones and the AudioCodes
Room Experience (RX) suite are easy-to-use, feature-rich products
and solutions for boosting your workplace productivity by ensuring asuperior Microsoft Teams experience from any location.

C470HD IP PhoneRXVCam10

Direct Routing SBAs
Certified by Microsoft, AudioCodes’ Direct Routing Survivable Branch
Appliances (SBAs) are a crucial ingredient in enterprise Microsoft Teams
deployments, ensuring continuous access to voice services for Teamscustomers in the event of a WAN outage or loss of connectivity withMicrosoft 365.

Compliance Recording, Meeting Insights , Voice AI Services•Compliance Recording – SmartTAP 360° Live is an intelligent andsecure enterprise recording solution that enables companies toautomatically capture and index all types of voice, video and instantmessaging interactions•Meeting Insights – A complete meeting solution for making yourmeetings productive, based on AudioCodes’ vast voice expertiseand state-of-the-art Voice.AI technology.

•Voice AI Services – AudioCodes enables enterprises to implement
their intelligent AI journey with virtual agents, virtual agent assist andconversational IVR while connecting the service to the organizations’business flows.

For more information about AudioCodes Live for Microsoft Teams, click here.

International Headquarters
1 Hayarden Street,
Airport City
Lod 7019900, Israel
Tel: +972-3-976-4000
Fax: +972-3-976-4040

AudioCodes Inc.
200 Cottontail Lane,
Suite A101E,Somerset, NJ 08873
Tel:+1-732-469-0880
Fax:+1-732-469-2298

Contact us: www.audiocodes.com/contact
Website: www.audiocodes.com©2022 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds
Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User
Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom,
AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience andCloudBond are trademarks or registered trademarks of AudioCodes Limited. All otherproducts or trademarks are property of their respective owners. Product specifications are
subject to change without notice.
01/22