AudioCodes Routing Manager (ARM)
Simplifying voice networks to deliver optimized performance and agility

SAVE
TIME & MONEY

Simplify network
topology design andmodification

INCREASE
AGILITY

React rapidly tochanging network
needs

HIGHLYSCALABLE

Control any numberof VoIP network
elements

OPTIMIZEDTEAMS CALLING

Streamline callrouting in Microsoft
Teams environments

MULTI-CLOUD &MULTI-VENDOR
Suitable forheterogeneousenvironments

Managing network-wide rules and dial plans of multi-cloud, multi-vendor enterprise VoIP
networks can be an extremely complicated and time-consuming activity. AudioCodes RoutingManager (ARM) delivers a powerful, innovative solution to this problem by enabling centralized
control of all call routing decisions.
Through ARM’s highly intuitive graphical user interface, system administrators can design
and modify their voice network topologies and call routing policies from a single application,
resulting in significant time and cost savings. ARM can be deployed to deliver optimized callrouting in virtually any large distributed voice environment, including Microsoft Teams, Zoom
Phone and Genesys contact centers.
ARM is an essential component of AudioCodes’ Software-Defined Voice Network (SDvN)
architecture. Functioning in the SDvN’s control layer, ARM provides routing intelligence,
enabling on-premises and cloud-based infrastructure layer components to communicate
seamlessly with one another.

VoIP networkcomponents

SBC

Logical Network Topology

IP Phones
MGW

IP-PBXHYBRID

Customized
network topology

Ready to Go!

VoIP peers
autodiscovery

PSTN• Auto-registration and discovery of AudioCodes’ VoIP components

SIP Trunk• Build logical network topology with a few mouse clicks

One-clicknetwork topology• Integration with 3 rd party VoIP components and cloud services(e.g. Microsoft Teams, Skype for Business, Zoom and Genesys)• Network topology planning and design

Setting up a connection is assimple as drawing a line

On-The-Fly Routing Calculations• Simple creation of routing policies and rules• Integration with external applications for advanced callhandling decisions (e.g. call screening, number portability etc.)• Centralized management of network routing rules• Call control simulation• Routing rules based on a variety of criteria:• Predefined weights on connections• User information from corporate directories• Quality-based, time-based, security-based and least cost routing• Component/connectivity status

Monitoring and Analytics• Logical network topology view at a glance• Real-time dashboard displays network analytics, includingsummary of topology components, availability of routing
resources, call statistics• Control layer CDRs with full path information• Statistical reports of routing decisions

ARM UI

Robust, Open Architecture

LDAP server• Designed to meet the needs of medium to large enterprises

ARM Configurator

ARM Database

ARM Router #2

ARM Router #n• Able to scale on demand• Runs as virtualized application on VMWare, Hyper-V,
AWS and Azure

ARM Router #1• Full resiliency with distributed architecture

ARM-SM• Open APIs enable integration with 3rd party applications
such as call screening and fraud detection
SBC

International Headquarters
1 Hayarden Street,
Airport City
Lod 7019900, Israel
Tel: +972-3-976-4000
Fax: +972-3-976-4040

AudioCodes Inc.
200 Cottontail Lane,
Suite A101E,
Somerset NJ 08873
Tel:+1-732-469-0880
Fax:+1-732-469-2298

Contact us: www.audiocodes.com/contact
Website: www.audiocodes.com

SBCMGW

IP-PBX©2021 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIPSounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN,SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your
Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting
Insights, AudioCodes Room Experience and CloudBond are trademarks orregistered trademarks of AudioCodes Limited. All other products or trademarks
are property of their respective owners. Product specifications are subject tochange without notice.
08/21 V.5