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June 2022 Med Tips
Don't miss out on our upcoming Virtual Service Schools!
CAIRE Service School Training Webinars 2022
CAIRE offers Virtual Service Schools covering both LOX and Concentrator lines.
Each class is a comprehensive program that focuses on the technical and service aspects of the CAIRE
family products. Class time is divided between lecture and hands‐on workshops. The seminars will help
the student develop a better understanding of how liquid oxygen equipment or concentrators work,
how to identify the symptoms and causes of potential problems and how to use the technicalinformation that is available in the Technical Manuals. Registration for CAIRE’s Service Schools ismandatory. Registration forms must be received two weeks prior to the start of the class in order toguarantee availability and materials.
Table 1 ‐ Details of upcoming training.
Type

Language

Location

Training Dates

CONCLOX
LOX
LOX
CONC
LOX
CONC
CONC
LOX

EnglishEnglishGermanLATAM
LATAM
ItalianGermanEnglishEnglishBall Ground, GA USA
Ball Ground, GA USA
Langenfeld, Germany
Toulouse, FranceToulouse, FrancePadova, Italy
Langenfeld, Germany
Ball Ground, GA USA
Ball Ground, GA USA

August 15‐16‐17
August 18
September 14
September 20
September 21‐22‐23
October 18
October 25‐26‐27
November 7‐8‐9
November 10

Registration
byAugust 1
August 1
September 1
September 6
September 6
October 4
October 11
October 25
October 25

We reserve the right to cancel training seminars at short notice. Customers should ensure that they take necessary
precautions to ensure costs are covered in case of cancellation.
Training will be in the form of a Webinar.

Concentrator Service School Topics include:

Concentrator hazards and safety precautions
Principles of pressure, flow and saturation
Functions of the major components of a portable/stationary concentrator
Theory of operation
Set up and use of test equipment
Troubleshooting, repair and performance verification/testing procedures

LOX Service School Topics include:Liquid oxygen (LOX) hazards and safety precautions
Principles of pressure, flow and liquid oxygen saturation

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


Functions of the major components of a liquid oxygen system
HELiOS™ system theory of operation
Reservoir and portable filling procedures
Set up and use of test equipment

Please submit your registrations forms no later than the dates in Table 1 above. If you are interested in theservice schools mentioned above, and it is past the registration date, please reach out to the registration emails
below. Please note that as travel restrictions and Covid‐related guidelines evolve, we intend to restore CAIRE
Service School to in person.
To register for Service School, please email:Techservice.global@caireinc.com for USA Training or jim.gibson@caireinc.com for European Training.

PRODUCT UPDATES
Availability of Spare Flow Control Valves, Secondary Relief Valves, Manifolds,and Economizers
This bulletin is meant to clarify the service part usage for previous design and current design liquid
oxygen portables and reservoirs. Refer to the tables below for the appropriate service part for a given
device and the example figures for previous vs. current parts.
Table 2: Portables
Current Design
Previous(manufacturedDesignafter(manufactured1/27/2020)
beforeBeginning S/N
1/27/2020)
CBB3120041085

Type Valve

ModelNotes

Flow Control Valves
11014539TS

11014521T

FCV 20 PSI ‐ 6 LPM

14812860TS

14034703T

FCV 20 PSI ‐ 15 LPM21366017S

14700235T

FCV 20 PSI ‐ 2 LPM

11014539TS

11014539TS

FCV 20 PSI ‐ 6LPM

14812860TS

14812860TS

FCV 20 PSI ‐ 15 LPM

14700235T

14700235T

FCV 20 PSI ‐ 2 LPM

Sprint/Stroller
W/Meter
Hi Flow Stroller
W/Meter
Sprint/Stroller
W/Meter
Sprint/Stroller
W/ScaleHi Flow Stroller
W/ScaleSprint/Stroller
W/ScalePediatric

Pediatric

310491253T

13110225

10564619S

21495020S

10812918S

21495021S

10812900S

21495022S

10597787S

21495026S

Secondary Relief Valves
SRV 30 psi new/ 65
psi old
Hi Flow StrollerManifolds
Manifold Assy 1.2L SF
Stroller/Hi Flow
SVCE
Stroller
Manifold Assy 1.2L
W/Auto Close VV,
Stroller/Hi Flow
SVCE
Stroller
Manifold Assy 1.2L,
Stroller/Hi Flow
Germany, SVCE
Stroller
Manifold Assy 1.2L
Stroller/Hi Flow
TF, SVCE
Stroller
Table 3: Liberator

Current Design(manufacturedafter 4/1/2020)
Beginning S/N
CBB302014001

PreviousDesign(manufacturedbefore4/1/2020)

Type Valve

Model

Notes

Flow Control Valves
21449808S

13110145

21449806S

13110153

21494787S

14700243T

N/A

10480511T

N/A

11018986T

21215214

13110217

Liberator ‐ 20PSI
Liberator ‐ 50
FCV 50 PSI ‐ 15 LPM
PSI
Liberator ‐ 20
FCV 20 PSI ‐ 2 LPM
PSI
Liberator ‐ 20
FCV 20 PSI ‐ 6 LPM
PSI
Liberator ‐ 20
FCV 20 PSI ‐ 15 LPM
PSI
Secondary Relief Valves
Liberator ‐ 20
SRV 30 PSIPSI
FCV 20 PSI ‐ 15 LPM

21215227*13110225

SRV 65 PSIG
Economizer Regulators

21341644

10531833LAN

Econ. Regulator 20 psi

21341648

10670260

21341652

10670251

Econ. Regulator 50 PSI
Econ. Regulator 20 PSI
Japan

Please refer to Service Bulletin PN 21495031.

Liberator ‐ 50
PSI
Liberator ‐ 20
PSI
Liberator ‐ 50PSI
Liberator ‐ 20PSI

16 Pos. Gen 4
16 Pos. Gen 4
Pediatric
12 Pos. Gen 3
12 Pos. Gen 3*Was also used on Hi
Flow Strollers(manufactured before1/27/2020)

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Helpful Hints & FAQs
Stroller Hard Case
When ordering a replacement case for a Stroller, it is necessary to distinguish between a "narrow" and"wide" case. Below is a picture showing the visual difference between these two styles.
Please note that the case assembly includes only the front, back, and bottom covers. The case assembly
does not include the top cover or the dome cover. The Wide version case assemblies can be used on
both the Gen 3 and Gen 4 hard case Strollers. Narrow description is omitted on part list.
Part numbers for these replacement cases areavailable from the Parts List (PN 13740868), available on
our caireinc.com website Knowledge Center - https://www.caireinc.com/providers/business-supportprograms/knowledge-center/.

Left is narrow case. Right is wide case.

FreeStyle Comfort DC Power Operation
The FreeStyle Comfort is fully functional for use on DC power. The FreeStyle Comfort will also recharge
the battery pack if needed any time DC power is available. The battery pack will recharge whileconnected to DC Power both if the unit is off, or on and in use.
Note: Do not operate the device 12 VDC car outlets while the vehicle is turned off.

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Instructions:
1. Consult your vehicle owner’s manual for its DC Accessory outlet requirements.
2. Secure your FreeStyle Comfort within your vehicle. Position the unit upright in the vehicle so you canview alerts and alarms after going through this exercise and while you are using the concentrator.
3. Turn on your motor vehicle.
4. Connect the DC power supply to the power port receptacle front, bottom right side of the FreeStyle
Comfort. Be sure to push inward so that the connection is secure.
5. Connect the opposite end of the DC power cord to the automobile or other DC accessory outlet.
6. Turn on the FreeStyle Comfort by pressing the power button and select your prescribed flow setting
utilizing the increase (+) or decrease (‐) flow buttons.

Document Update
We advise our valued customers to monitor and check that they are using the most recent revision ofany documents for the model of equipment they have.
TOP FILL POSTERS:

ML‐LOX0004 English
ML‐LOX0004‐1 French
ML‐LOX0004‐2 German
ML‐LOX0004‐3 Spanish

SIDE FILL POSTERS:

ML‐LOX0034 English
ML‐LOX0034‐2 German

Other:


ML‐CONC0165 FreeStyle Comfort Retail Program Trifold
21182453
Eclipse 5 manual English
21182453‐C4 Eclipse 5 manual multi language

Med Tips Distribution!
The CAIRE team is asking all new subscribers to CAIRE’s Med Tips Newsletter to register in order to start
receiving this monthly communication.
Please click this link ‐ http://go.pardot.com/l/710913/2022‐01‐17/2pgcj9 ‐ and provide us with yourcurrent information. Thank you and we appreciate your support.

6CONTACT:For technical questions or concerns, contact Technical Service:USA:

800‐482‐2473

techservice.global@caireinc.com
Europe:+44 (0) 118 936 7060

techservice.global@caireinc.com
For ordering information or general inquires, contact Customer Service:USA:

800‐482‐2473

customerservice.usa@caireinc.com
Europe:+44 (0) 118 936 7060

customerservice.europe@caireinc.com© Copyright 2022 CAIRE Inc. All Rights Reserved. CAIRE Inc. reserves the right to discontinue its
products, or change the prices, materials, equipment, quality, descriptions, specifications and/or
processes to its products at any time without prior notice and with no further obligation orconsequence. All rights not expressly stated herein are reserved by us, as applicable.
Please consult the applicable product instructions for use for product indications, contraindications,warnings, precautions, and detailed safety information.

SERVICE
BULLETIN
PN: 21495031

RELEASE DATE:REVISION DATE:

June 8, 2020
July 28, 2020 (Rev. B); May 01, 2021 (Rev. C)

MODEL:

Liberator® Reservoir, Sprint™, Stroller®, and Hi Flow Stroller®

ISSUE:

Availability of Spare Flow Control Valves, Secondary Relief Valves,
Manifolds, and Economizers

NOTES:

This bulletin is meant to clarify the service part usage for previous
design and current design liquid oxygen portables and reservoirs. Referto the tables below for the appropriate service part for a given device
and the example figures for previous vs. current parts.
Table 1: Portables

Current Design
Previous(manufactured
Designafter 1/27/2020) (manufactured
Beginning S/NbeforeCBB3120041085
1/27/2020)
11014539TS
14812860TS21366017S
11014539TS
14812860TS
14700235T

11014521T
14034703T
14700235T
11014539TS
14812860TS
14700235T

10491253T

13110225

10564619S

21495020S

10812918S

21495021S

10812900S

21495022S

10597787S

21495026S

Ref 21495031 Rev C

Type Valve
Model
Flow Control Valves
FCV 20 PSI - 6 LPM
Sprint/Stroller W/Meter
FCV 20 PSI - 15 LPM
Hi Flow Stroller W/Meter
FCV 20 PSI - 2 LPM
Sprint/Stroller W/Meter
FCV 20 PSI - 6LPM
Sprint/Stroller W/ScaleFCV 20 PSI - 15 LPM
Hi Flow Stroller W/ScaleFCV 20 PSI - 2 LPM
Sprint/Stroller W/Scale
Secondary Relief Valves
SRV 30 psi new/ 65 psi old
Hi Flow Strollers
Manifolds
Manifold Assy 1.2L SFSVCE
Stroller/Hi Flow Stroller
Manifold Assy 1.2L W/Auto
Close VV, SVCE
Stroller/Hi Flow Stroller
Manifold Assy 1.2L,
Germany, SVCE
Stroller/Hi Flow Stroller
Manifold Assy 1.2L TF,
SVCE
Stroller/Hi Flow Stroller

Notes

Pediatric

Pediatric

Page 1 of 5

NOTE: Portable Scale units in Table 1 did not undergo the FCV change. Includedfor reference.

Figure 1: Portable Flow Control Valves

Figure 2: Manifold Assembly - Current versionRef 21495031 Rev C

Page 2 of 5

Figure 3: Manifold Assembly - Previous Version

Table 2: Liberator
Current Design
Previous(manufacturedDesignafter 4/1/2020) (manufactured
Beginning S/NbeforeCBB3020140001
4/1/2020)
21449808S
21449806S
21494787S
N/A
N/A

13110145
13110153
14700243T
10480511T
11018986T

21215214

13110217

21215227*13110225

21341644
21341648

10531833LAN
10670260

21341652

10670251

13307335S

21495392S

13277851S

21495393S

Ref 21495031 Rev C

Type Valve
Model
Flow Control Valves
FCV 20 PSI - 15 LPM
Liberator - 20 PSI
FCV 50 PSI - 15 LPM
Liberator - 50 PSI
FCV 20 PSI - 2 LPM
Liberator - 20 PSI
FCV 20 PSI - 6 LPM
Liberator - 20 PSI
FCV 20 PSI - 15 LPM
Liberator - 20 PSI
Secondary Relief Valves
SRV 30 PSI
Liberator - 20 PSI

SRV 65 PSIG
Liberator - 50 PSI
Economizer Regulators
Econ. Regulator 20 psi
Liberator - 20 PSI
Econ. Regulator 50 PSI
Liberator - 50 PSI
Econ. Regulator 20 PSI
Liberator - 20 PSI
Japan
Bracket Assembly
Bracket Lib S/A G4 Svce
Liberator
Economizer Assembly
Economizer S/A 20PSI Svce
Liberator - 20 PSINotes
16 Pos. Gen 4
16 Pos. Gen 4
Pediatric
12 Pos. Gen 3
12 Pos. Gen 3*Was Used also on Hi FlowStrollers (manufactureduntil 1/27/2020)

Page 3 of 5

Figure 4: Liberator Flow Control Valves

Figure 5: Liberator Secondary Relief Valves

Figure 6: Liberator Economizer Regulators

Ref 21495031 Rev C

Page 4 of 5

CONTACT:

For technical questions or concerns, contact Technical Service:USA:
800-482-2473
techservice.global@caireinc.com
Europe:+44 (0) 118 936 7060
techservice.global@caireinc.com

For ordering information or general inquires, contact Customer Service:USA:
800-482-2473
customerservice.usa@caireinc.com
Europe:+44 (0) 118 936 7060

customerservice.europe@caireinc.com

Copyright © 2021 CAIRE Inc. CAIRE Inc. reserves the right to discontinue its products, or change theprices, materials, equipment, quality, descriptions, specifications and/or processes to its products at any
time without prior notice and with no further obligation or consequence. All rights not expressly statedherein are reserved by us, as applicable.
Ref 21495031 Rev C

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