1LEISURE &ATTRACTIONS
Surf Parks

ENGLISH2

Keep the stoke alive.
Trust in Axess systems
to work seamlessly
in your surf park &ensure your guests
enjoy the ultimate
feeling of riding a
wave.

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Axess
LEISURE & ATTRACTIONS
Smart and modern ticketing and access management solutions designed
specially for Surf Parks unique requirements. Whether you need a system
for selling tickets, automated data
management, CRM or access control –Axess is your full-service-partner. We
offer the perfect system. Our centralized datacenter allows to add as many
products and features as you needplus the ability to provide a system toscale with growth or to suit multi venue operations, regardless of the size ofthe facility. Axess meets the requirements of your surf park by tailoring
to your application and providing aframework to add as desired. You haveto choice. Pick the features you need.
Axess will arrange all chosen parts andtasks to configure the best suitable

solution for your surf park. We take allchosen parts and tasks and configure
the best solution for your surf park.
The Axess modular system allows you
to add features that you may need in
the future, by simply integrating theminto your existing system. Various third
party products can be easily integrated as well.

Axess
WEBSHOP

Axess
TICKET KIOSK 600

Axess
CARDS

Axess
SMART RETAILAxessRESORT.RENTAL

Axess
RESORT.LESSONSAxessRESORT.LOCKER

Axess
SMART POS

Axess
RESORT.F&B

Axess
HANDHELDS

AX500
Smart Gate NG

Axess
PICK UP BOX 600

Axess
SMART RESERVATION

Axess
SMART TERMINAL 600

Axess
PARKING

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Axess WEBSHOP

Solutions for smart internet sales
Nowadays most tickets are bought
online. The Axess WEBSHOP provides
operators with an online ticketing
solution that is integrated into the
own individual website. It is a “fully
responsive” and convenient outlet
which guests can use to book tickets
and services from any device. It has

been developed in-house and is therefor perfectly integrated into the Axesssystem. When guests arrive on site,
they are able to convert their voucher
into a valid ticket at the cash desk or bysimply using the Axess PICK UP BOX
600 or the Axess TICKET KIOSK 600.
If guests are already long-term cus-

tomers, they may recharge their Axess
CARD or WRISTBAND at the webshop
using the unique WTP number of theticket. Axess Web Ticketing Program(WTP sales) serves your attraction withan online ticketing for both B2C andB2B sectors.

Buy a ticket

Print out the ticket or save it on yoursmartphone.

Scan the ticketat the gate.

Go through the gate.

Reserve a ticket

Get the voucher/code in
the webshop.

Use the voucher / QR-Code to get yourphysical ticket at the Axess TICKETKIOSK 600, the Axess PICKUP BOX 600
or the cashier on site.

Recharge an Axess CARD or the WRISTBAND
or

Recharge an existing Axess CARD or the
WRISTBAND with the WTP number in thewebshop.

or

Pass through the gate.

Pass through the gate.

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Axess SMART POS

The high performance point of sale
The smart cash desk solution offers
an impressive intuitive design and awide range of functionality. The Axess
SMART POS can be individually configured. It works for leisure parks, themeparks, museums, zoos, sights and otherattractions. The user interface offers alarge transaction window which is able
to display all sales data and additional
messages. The POS is also a secure payment management system which fulfills

all legal and fiscal requirements, as well
as reports. The receipt printer is alsoable to print barcode tickets. A highresolution touch screen allows to operate the system intuitivly and rapidly. An
easy-to-read customer display gives thecustomer overview of the charges anddetails. With the connected camera it ispossible to take pictures and print themon the ticket as for saison tickets.

Features› Clear ticket selection› Individual position of keys
› Several key levels (tickets, articles,
packages etc.)› Color indications and groupings(by frequency or event)› Rapid ticket production with up to
four Axess SMART PRINTER 600› Reports on receipt printer› Gift coupon solutions (country
specific)› Online and offline operation (local
database)› Integration of additional services
such as Axess RESORT.LOCKER

Touch screen
Intuitive operation.

Customer display
Can also be used asadvertising space.

CameraHigh resolution
for guest photos
personalized tickets.

Axess
SMART PRINTER 600
All printers offer read and write
functions.

Receipt printerCan also be used toprint barcode tickets.

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Axess RESORT.F&B

Get your restaurants, kiosks and shops into the system
Axess RESORT.F&B is the integrated
solution for the order and logistic management of your restaurants, kiosks
and shops. RESORT.F&B can be configured individually and coordinatedaccording to the needs of your busi-

ness. This smart solution can be used
for services ranging from food kiosks
to restaurants. RESORT.F&B corresponds of course to tax law guidelines.
In case of fiscal changes, RESORT.F&B
is updated with just a few clicks. Report

Axess
DATACENTER(Inventory management,
administration, reporting)

F&B CubeF&B POS(bar/kitchen)

HANDHELD F&B(waiters)

Axess SMART RETAIL

Shopping at your attraction made easy
The SMART POS RETAIL allows to integrate your sales of shop articles orother extended items into the POS
system. Guests can buy a sunhat, sunscreen or souveniers in yoru shop. Everything can be monitored and managed
through one system and database andoffers an easy to read overview on thefront-end.

evaluation, order management, masterdata management, the setup of registration interfaces and inventory evaluation is administered centrally in the
RESORT.F&B MANAGER. Reports canalso be sent automatically by email.

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Axess SMART RESERVATION
Book your time in the wave pool with correlations to your ability level
Axess SMART RESERVATION is theinnovative reservation system formany applications. It offers you a backoffice solution to create and manage
inquiries and reservations. This web
based application doesn’t require any
additional installation. Your visitor has
a confirmed place at a particular time,a special event or in a limited groupfor their surf session or a lesson. The
inquiries from all sales channels areautomatically transferred into the
RESERVATION MANAGER software.
This is where a reservation is created,edited or changed. When the process
is finished, SMART RESERVATION
generates and sends the reservation
confirmation. You always have a clear

overview of all reservations and bookings. Reservations for larger groups
are easily handled with the specialgroup reservation feature. B2B partners (such as travel agencies) get theirown login and can independently
make their reservations in the RESERVATION MANAGER.

Group

Individual

B2C

Ticket Shop creates a ticket with the reservation

Get the ticket at:External
shop

Interface:
DCI4WTP

Inquiries:• Phone/email• Online form
• Externally via
B2B partner

Confirmation of
the reservation• Cashier• Vending Machine

Get the ticket at:• Cashier• Vending Machine

Entrance

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Axess RESORT.LOCKER

Integrate a full locker management into your access system
Thanks to the central administration ofdata in the Axess DATACENTER visitors are able to book a personal locker
at the same time as they purchase theirticket. The ticket is simuntaniously thelocker key. By using the Axess SERVICE PANEL lockers can be managed
and changed or authorizations can be

added. Operators are provided with awide range of tools for the administration and analysis of the lockers.

BUY

MANAGE

USE

Visitors buy and pay a ticket online or at
the Axess SMART POS. They get the ticket from the cashier at the POS or print
it at the Axess PICK UP BOX 600.

Management of the locker system by
the service team with the RESORT.
LOCKER MANAGER PRO or PURE or
independently at the SERVICE PANEL.

Use the ticket as the key for the
locker system.

OnlinePICK UP BOX

RESORT.LOCKER
MANAGER PRO/PURE

TicketAll systems areconnected via the
RESORT CUBE
Locker

SMART POS

FeaturesRESORT.LOCKERSERVICE PANEL+› Locker booking by Axess CONNECT.
APP, Axess SMART POS,a stand-alone system or online› Booking of one or more Lockers;
Assignment of multiple tickets to one
locker;Changes of lockers+› Centralized configuration of thesystem; Login with the web browser› Offline operation without restrictions› Online monitoring of the locker
occupancy

Enjoy the day

+

Axess
RESORT.LOCKER PRO
Allows to book and adapt locker authorizations in short time. The
software is fully integrated into the Axess RESORT system and allows managing the lockers at the Axess SMART POS.

Axess
RESORT.LOCKER PURE
You can easily manage lockers for your visitors on external systems.
This stand-alone product allows integration for hotel receptions,rental shops, etc.

Axess
RESORT.LOCKER SERVICE PANEL
Located in the locker room, the panel supports the visitor with basic
functions such as checking the location of the locker, assigningother persons or changing lockers. Visitors can manage their locker
independently of the service team.

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Axess RESORT.RENTAL
For fast and convenient rentals
Axess RESORT.RENTAL is the flexible
rental solution for sports equipment
for your ski resort. It scores with its
modular concept, is part of the Axess RESORT SOLUTIONS family andcan be tailored to the needs of yourbusiness. Integrated data capture in
the Axess DATACENTER is the key
to a fast rental process with secureand standardized service. The result
is perfect support for your customers
plus simple and efficient organizationof all administrative processes. The
guest data management, recording
and processing of rental orders arecarried out centrally and offers a runtime optimization for both individualand group rentals. Customers have theoption to select their equipment in the
self-service webshop, via the RESORT.
RENTAL CHECK IN PANEL or withthe help of your staff at the RESORT.
RENTAL TECH DESK. Guests receive
the booked equipment quickly andconveniently. In addition to sports
equipment rentals, RESORT.RENTAL
also permits the integration of retailsales from the shop. They can be entered and charged either at the Axess
SMART POS or at the TECH DESK.
Detailed reporting, statistics and easyto-read revenue sheets take the load
off your operational management andgive you all the figures you need withjust a few clicks.

Guests can check in and reserve their equipment via the
RESORT.RENTAL CHECK IN PANEL or online.

PAY FIRST

All stations
are connectedby the Axess
RESORT.CUBE

SMART
POS

PAY LASTRESORT.RENTAL
TECH DESKPAY AFTERRESORT.RENTAL
TECH DESKThe equipment isprepared andready for pickup.

Guests use theequipment on
the wave.

RESORT.RENTAL
TECH DESKSMART POS

ENJOYING
THE DAY

Payment ismade here.
ENJOYING
THE DAY

ENJOYING
THE DAY

SMART POS

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Axess RESORT.LESSONSManaging lessons and sessions in the surf park
Your guests want to learn how to surf,
progress their skills and enhance theirtechnique under the guidance of yourfriendly, expert surf coaches. Choosing from group or private surf lessons,with board and wetsuit hire all included. Axess RESORT.LESSONS offers
easy integration into your system. Its
convenient time management
suggests free time slots during thebooking process and shows the statusof available coaches. Bookings can becompleted at an Axess SMART POS

on site or online. Surf coaches can be
managed directly within RESORT.
LESSONS. This includes reservations,billing or assessment rankings. Communication between you and yourcoaches runs online. Wave scedules
are easy to manage and forwarded toyour coaches mobile phone. Therefore
everyone is prepared within seconds.
Your guests only have to go surfing.
Score perfect waves. Get stoked.
Repeat.

Features› Management of group or
private surfing lessons› Simple booking steps› Reporting and billing› Guest feedback› Push notifications for surfcoaches

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Axess PICK UP BOX 600

Delivering prepaid tickets within seconds

Getting your ticket has never beeneasier. Visitors can collect tickets
ordered online in the individualized
Axess WEBSHOP or Axess CONNECT.APP on site within seconds. This
makes queuing a thing of the past. As
an operator you benefit from satisfied
visitors and quicker ticket issue combined with lower staff costs.
The space-saving and solid construc-tion enables simple installation andintegration on site as well as reliable
operation in all weather conditions.
Thanks to the modular construction
philosophy of Axess, the PICK UP
BOX 600 is also easy to maintain andcan be upgraded with technical innovations at any time.

sible. By scanning the QR code foryour group voucher you get all individual tickets printed at the PICK UP
BOX. On top you can forward vouchers for special offers if you connect the
Axess BADGE BOX 600 with it. E.g.
free drinks, bonus on services or freesouvenirs.

Even the issue of group tickets is posAxess SMART SCANNER 600
Simply scan the QR code to receive a ticket

Axess SMART PRINTER 600
Issues barcode tickets or smart cards in seconds
Group collections are also possible

Features› Issue of barcode tickets or smart
cards› Weatherproof design› Slim Fit› Intuitive operation ensures smooth
self-service› Individual layout for operating
instructions panel› Screen for marketing infos oradvertisement› Remote management of screen
display› Delivery of group tickets› Optional Axess BADGE BOX 600 for
special offers or infos

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Axess TICKET KIOSK 600

The genius among ticket machines
Multifunctional and interactive: The
Axess TICKET KIOSK 600 combines
smart technology with a generous,
user-friendly display into a new classof ticket machines. The kiosk makes it
quick and easy to buy tickets aroundthe clock and prevents stress at the
cashier desk at peak times. With the
TICKET KIOSK pick-up-service ismade easy: It enables the issue oftickets from vouchers out of the web.
The scanner reads barcode and RFID
tickets as well as QR codes from smartphones. The 27“ color display withtouch function offers great overview of
information. The presentation heightof the monitor can be ergonomicallyadjusted for the ideal placement. A

High-resolution 27'' Touchscreen Display
Intuitive menu guidance and ADA mode

broad variety of payment options
can be customized to your needs.
The TICKET KIOSK offers a CREDIT
version, with a country-specific card
terminal and is ready for NFC solutions
as well. Future versions will offer thewithdrawal of tickets and repay ofdeposits.

Features› Touchscreen with ADA Mode
› Cash module› Banknote reader› Optional banknote return function

Axess TICKET SCANNER 600
Reads RFID cards in ISO 14443 or
15693 format, as well as barcodes and
QR codes from mobile devices› Payment via NFC› Indoor and outdoor installation› Issue of tickets› Repay of deposits› Remote screen management

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Axess HANDHELDS

Mobile brother of the Axess SMART POS

The weatherproof Axess HANDHELDS
are the mobile brother of the
Axess SMART POS. Equipped with ahigh-quality touchscreen and a color
display suitable for daylight, it permits
reliable ticket checks or the issue in allconditions of light. No training is necessary because of its intuitive menu,
the HANDHELD is no more difficult
to use than a smartphone. Automatic

updates can be uploaded and installed directly on the device via WIFI.
The handheld is a lightweight and canbe easily used all day long without
making the operator’s arms tired. The
optional pistol grip offers even moreconvenience and comfort. It can be
operated as a barcode ticket scanneror RFID ticket reader.

Features› Intuitive operation saves time andeffort for training› Lightweigh, solid, weatherproof
design› Touchscreen suitable for all
conditions of light› Mobile ticket control or issueof tickets+› Reading 1D/2D barcodes; optional
also smart cards ISO 14443 and ISO
15693

Case
Leightweigh, solid andweatherproof design forunrestricted outdoor use+

Color touch display
High resolution color display for optimal operationin daylight+

Operation
Intuitive touch screen
as on a smartphone› Automatic updates via WIFI and LTE› Optional: Pistol grip and mobile
ticket printer+Mobile printerEasy wireless ticket
or receipt issuing

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Axess SMART CARDS & TICKETS

We deliver all types of tickets you need
All Axess SMART CARDS & TICKETS
are high quality products that meetthe individual requirements. The
quality ranges from paper, cardboard,plastic and RFID-chip cards. The
Axess BARCODE CARD is speciallydesigned for individual daily admissions. The high-quality cardboard
ticket is printed with the Axess SMART
PRINTER 600. If you are looking for
an attractive seasonal card for yourvisitors Axess has the optimal solution
with the RFID-chip card. This card canbe rewritten several times and is able

to print additional information like a
QR-code on the ticket. The chip canstore personal data from season passholders, pictures or CRM data. The
plastic card works without battery andis the ideal solution for season passes,
membership cards or for online bookers who want to get their ticket fromthe Axess PICK UP BOX 600. Besides
these two ticket types made of solidmaterial there are also fast and lowcost paper printed tickets availiable.
Either the version that is produced by
the Axess BADGE BOX 600, where

additional offers can be printed out
for the visitors, or the tickets that are
printed out with a plain receipt printer. The Axess BADGE BOX 600 canhold sale-offers, free rides, special
treatments in a spa or just a place on a
special ride. In extension to the mainticket they offer an additional value.
The Regular bon-ticket is printed at the
cashiers desk and used for single entry
and low-cost demanding attractions.

RFID TICKET› Optically and electronicallyrewriteable› Segmented storage with amulti-application concept› Up to 5 authorizations for ticket
and personal data
› ThermoRewrite area covering thefront side
› Water resistent› Not bendable

WRISTBANDBARCODE TICKET› Layout design in 4-color UV-offset
printing; additional protective laquer› Single ride tickets in ISO format(credit card format)› Water resistent› Layout design in 4-color UV-offset
printing; additional protective laquer› They can be linked in the databaseto the wearer› Keyless entry› When scanned by an RFID reader,a low-power radio wave activatesthe chip to securely collect andtransfer data

› One-time direct thermal print
on front› Barcode readable with red lightscanner› Card material: cardboard; free of
PVC and bisphenol› Optional: Hole for hanger

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Axess SMART SCANNER 600

The intelligent ticket scanner for the digital future
The Axess SMART SCANNER 600 is asuper smart module for rapid scanningof codes and reading of RFID chips. It
handles all types of conventional media such as printed tickets, chip cards,
wristbands or print@home tickets aswell as e­ -tickets pre­sented on mobile
devices or smart watches. Visitors justhold their card into the scan area.
A large and bright touch display­provides visitors with details on ticket
validity and holds space for advertisements, videos and s­ ervice information.
That way it is a system which offers

flexible opportunities to interact withvisitors. If required, this module canalso be equipped with innovative in& out sensors to identify approaching
visitors. This means that entry andexit is able to take place at the samegate. The ­access point can switch from­entry to exit direction in a matter of
seconds. The SMART SCANNER canalso be supplied with a wall mounthousing. This options make it easierto retrofit existing systems or even to
integrate the SMART SCANNER into
­external systems.

Features› QR and barcodes, Print@Home
tickets and vouchers› Foldable plate for the scanning fromsmart watches and smartphones› Built-in loudspeaker for audio feedback› Modular design for rapid installation
and upgrading› Optional: Short Range Reader toread, NFC devices and Wristband
Transponders› Optional: ln & out sensors for
operation in two directions

Optical light signal
For rapid check of access authorization.

++

Foldable plate
Guarantees convenient and flexible
reading of devices bigger than a card.

+

Large 7” LC Touch Display
Easy communication for instructions,alerts, individual greetings or advertising
messages at the gate.

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Axess SMART TERMINAL 600
Perfect access for all kinds of attractions and on top surfboard friendly
A reliable gate that works perfectlyin any type of weather and even after
millions of opening and closing cycles
is the basis of our access system. The
modern gates are able to communicate with each other and are integrated into the whole ticketing and accesssolution. The Axess SMART TERMINAL 600 adapts flexibly to individual
needs. The type of installation, antenna, reader and separation can be se-++lected. It offers an individual opening
and closing speed, built in communication with the resort’s central info
desk, a big screen for advertisement
or additional information as well as abarrier free entrance module (ADA).
Tickets can be read without touching
anything, „hands-free“ is a standard.
Perfect for surf parks as the flap styleof gate is surf board friendly. No morerail cracks from turnstile bars.

Features› Entry and exit modus possible on
one or both sides› The flap glass modules makes it
easier to pass through when carrying
bags or surfboards› Optional – ADA entrance
for barrier-free access› Emergency exit modus

Axess SMART SCANNER 600
Detects tickets for entry and exit .

Optional extras
Panic mechanic or ADA entrance.

AX500 Smart Gate NG – Flap

Perfect access for all kinds of attractions

The AX500 Smart Gate NG adapts
flexibly to individual needs. The typeof installation, antenna, reader andseparation can be selected. It offers

Features› Robust anodised aluminium postan individual opening and closing
speed, built in communication withthe resort’s central info desk, a big
screen for advertisement or additional

information as well as a barrier free
entrance module (ADA). Tickets canbe read without touching anything,„hands-free“ is a standard.

Axess CONTROLLER 600
Ticket verification online and offline+

AX500 Flap Module
Optional ADA access+› Individual opening and closing
speed› Individually configurable due tomodular design› Extensions can be easily retrofitted› „Handsfree“ ticket check› Optionally: Barrier-free thanks to
extra-wide design (ADA)+

Optional:
Flap Paddle module

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Axess PARKING

Integrate car access systems and parking management
When entering or exiting a parking
area, you want to go fast. The Car
Axess NG gate is impressive with its
fast opening process of just 1.3 seconds. The solid and weatherproof
gate is suited both for inside as well as
outside applications. 2,500 barcode tickets can be printed out from a single
roll to keep maintanance low. Regularparkers are processed straightforward
via RFID-cards or license plate recognition. The parking solution is integrated in the surfpark and can be operated out of one software. This way
management of surfpark and parking
is combined and easy to handle for theteam and visitors.

Features› Latest parking technology› Operating out of the access systemof the attraction› Marketing features included› Payment system integrated› Issue of tickets+

Ticket column
Car entry including advertising/infoscreen+

Parking barrier
Configurable opening and closing times
Boom in various types
Car protection modus

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The Axess Service

Focused to be there for you
Our customer is our partner. We aim
to provide you with all the support
you need and provide assistanceevery step of the way. From initial site
visit to final system acceptance. The

standard support agreement provides­access to our support team and help
desk, our international subsidiaries
provide assistance in your native language and time zone. All inquiries are+­ ocumented and dealt with as quicklydas possible. We work for your solutions
around the clock.

+

PROJECT
MANAGEMENTDATA CENTERSERVICE› Site inspection› Hosting› Consulting and guidance› Administration and data backup› Network planning› Latest security standards› Final site approval› Latest premium hardware foryour data› Commissioning› On-site support during launch++

TRAINING

HELP DESK› Training sessions on site(by implementation)› 365 days help desk
› Native speaking support› Special training for saisonal
teams› Support in your local timezone› Special trainings› Worldwide support from our
21 subsidiaries

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LEISURE &ATTRACTIONS
Surf Parks

Axess AGSonystrasse 18, 5081 Anif/Salzburg, Austria
T: +43 6246 202
F: +43 6246 202 90
info@teamaxess.com
teamaxess.com© 2022 Axess AG		

09_2022