One Voice Operations Center (OVOC)
Streamlined voice network lifecycle management and quality assurance

RAPID
COMMISSIONING &PROVISIONINGSIMPLIFIED
DAY-TO-DAYOPERATIONSQUALITY
ASSURANCEMICROSOFT TEAMSQOE MONITORINGSCALABLE &ROBUST

AudioCodes One Voice Operations Center (OVOC) is a voice network management solution thatcombines management of voice network devices and quality of experience monitoring into a single,
intuitive application. OVOC enables administrators to adopt a holistic approach to network lifecycle
management by simplifying everyday tasks and assisting in troubleshooting all the way from detection
to correction. OVOC can be deployed in service provider and enterprise networks and supports end-toend quality of experience monitoring in Microsoft Teams environments.
OVOC provides IT staff with single pane of glass through which they can manage and monitor VoIP
devices and elements from a single centralized location, saving time and costs. Tasks normally considered
to be complex and time-consuming, such as performing root cause analysis, provisioning new devices
and initiating bulk software updates, can now be carried out simply and rapidly. OVOC’s open APIs
enable integration with 3rd party applications to provide additional functionality such as enhanced voice
analytics and data-layer monitoring.

Rapid Commissioning and Provisioning• Device discovery and auto-registration• Automatic initial configuration of devices• Easy-to-use device license allocation and management• Network topology planning and design

Streamline Day-to-day Operations• Increase efficiency using centralized real-time monitoring
dashboard and maps
• Mass configuration and software updates for all AudioCodes
products• Improve availability with accurate and correlated alarmindications• Gain intelligent insights into network trends and performance toassist in planning and design

Quality Assurance and Analytics• Identify and mitigate voice quality issues before they become
service affecting using real-time network view and quality alerts• End-to-end QoE monitoring for Microsoft Teams calls and meetings• Troubleshoot quality issues and drill down for simple and effective
root cause analysis• Pattern detection and network planning via advanced reporting
tools

Robust and Scalable Architecture• Highly scalable, designed to meet needs of small tolarge enterprises and service providers• Multi-tenancy support for hosted and managed
environments

Service Provider
50,000 Devices
500,000 CCS
5,000 CAPS

Entry Level
100 Devices
3,000 CCS
30 CAPS• Runs as virtualized application on AWS, Azure, Hyper-Vand VMWare• Full resiliency with distributed architectureInternational Headquarters
1 Hayarden Street,
Airport City
Lod 7019900, Israel
Tel: +972-3-976-4000
Fax: +972-3-976-4040

AudioCodes Inc.
200 Cottontail Lane,
Suite A101E,
Somerset, NJ 08873
Tel:+1-732-469-0880
Fax:+1-732-469-2298

Contact us: www.audiocodes.com/contact
Website: www.audiocodes.com©2021 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP SoundsBetter, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User
Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom,AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience andCloudBond are trademarks or registered trademarks of AudioCodes Limited. All otherproducts or trademarks are property of their respective owners. Product specifications aresubject to change without notice.
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