1

May 2022 Med Tips
Don't miss out on our upcoming Virtual Service Schools!
CAIRE Service School Training Webinars 2022
CAIRE offers Virtual Service Schools covering both LOX and Concentrator lines.
Each class is a comprehensive program that focuses on the technical and service aspects of the CAIRE
family products. Class time is divided between lecture and hands-on workshops. The seminars will help
the student develop a better understanding of how liquid oxygen equipment or concentrators work,
how to identify the symptoms and causes of potential problems and how to use the technicalinformation that is available in the Technical Manuals. Registration for CAIRE’s Service Schools ismandatory. Registration forms must be received two weeks prior to the start of the class in order toguarantee availability and materials.
Table 1 - Details of upcoming training.
Type

Language

Location

Training Dates

CONCLOX
CONCCONC
LOX
LOX
LOX
CONC
LOX
CONC
CONC
LOX

EnglishEnglishItalianEnglishEnglishGermanLATAM
LATAM
ItalianGermanEnglishEnglishBall Ground, GA USA
Ball Ground, GA USA
Padova, Italy
Ball Ground, GA USA
Ball Ground, GA USA
Langenfeld, Germany
Toulouse, FranceToulouse, FrancePadova, Italy
Langenfeld, Germany
Ball Ground, GA USA
Ball Ground, GA USA

May 16-17-18
May 19June 7-8-9August 15-16-17
August 18
September 14
September 20
September 21-22-23
October 18
October 25-26-27
November 7-8-9
November 10

Registration
byMay 2
May 2
May 26
August 1
August 1
September 1
September 6
September 6
October 4
October 11
October 25
October 25*We reserve the right to cancel training seminars at short notice. Customers should ensure that they take necessary
precautions to ensure costs are covered in case of cancellation.
** Training will be in the form of a Webinar.

Concentrator Service School Topics include:
••
•
•
•
•

Concentrator hazards and safety precautions
Principles of pressure, flow, and saturation
Functions of the major components of a portable/stationary concentrator
Theory of operation
Set up and use of test equipment
Troubleshooting, repair, and performance verification/testing procedures

2

LOX Service School Topics include:
••
•
•
•
•

Liquid oxygen (LOX) hazards and safety precautions
Principles of pressure, flow and liquid oxygen saturation
Functions of the major components of a liquid oxygen system
HELiOS™ system theory of operation
Reservoir and portable filling procedures
Set up and use of test equipment

Please submit your registrations forms no later than the dates in Table 1 above. If you are interested in theservice schools mentioned above, and it is past the registration date, please reach out to the registration emails
below. Please note that as travel restrictions, and Covid-related guidelines evolve, we intend to restore CAIRE
Service School to in person.
To register for Service School, please email:Techservice.global@caireinc.com for USA Training or jim.gibson@caireinc.com for European Training.

PRODUCT UPDATESHELiOS™ LOX Portables
Please note the HELiOS Portables case Torx head screw PN B-701598-00 and B-701599-00 have replacedby Phillips head screws PN 21039865 and 21039866 respectively.

Concentrator with Air Outlet Option
The Air Outlet option on a VisionaireTM enables a patient to use a nebulizing device. The air outlet
provides a 6 Lpm airflow at a pressure of 12 psig, The Air Outlet does not deliver Oxygen enriched air.
The New Life Intensity 10 does not require an Air Outlet to use the nebulizer, as the outlet pressure ishigher than the Visionaire.
Below is the list of the Visionaire models available with the Air Outlet option:-AS098-708 AIRSEP, 5L, 230V, 50HZ, AIR, VISIONAIRE
AS098-711 AIRSEP, 5L, 230V, 50HZ, AIR, W/O2 MONITOR, VISIONAIRE

Please refer to Service Bulletin PN 21497340 for New Life Elite Discontinuation, and Service Bulletin PN
21353847 for Visionaire models available.

3

Helpful Hints & FAQsCAIRE® LOX Products – 10 Year Vacuum Check
CAIRE Inc. recommends returning LOX equipment’s to a CAIRE service facility every 10 years for avacuum check and re-evacuation if necessary.
This information is detailed in the Maintenance section of our Technical Manuals listed below:• 10662631_R Sprint & Stroller TSM• 11805120_L Spirit TSM• 13350704_L LIBERATOR G4 TSM• 14883289_K HELIOS RESERVOIR TSM• 20559263_G Companion Reservoir TSM• 20562190_F HELIOS PORTABLES TSM• 20562220_F Companion Portables TSM
See example below:

Please refer to Service Bulletin PN 21496808 for more details

4Document Update
We advise our valued customers to monitor and check that they are using the most recent revision ofany documents for the model of equipment they have.
The following documents have been subjected to an update during April 2022.
••
•
•
•
•

21182453 Eclipse 5 User manual – English Rev F
21182453-C4 Eclipse 5 User manual – Multilanguage Rev. F
14940837 Companion 5 Service manual – Rev. G
21179808 Companion 5 Part list – Rev. E
21495524 SVCE BULL Companion 5 Flowmeter Outlet Pressure Test – Rev. B
21360547 SVCE BULL Companion 5 Hose Clamp Change – Rev. B

Med Tips Distribution!
Spring is a great time to do a little distribution list clean-up. The CAIRE team is asking all current
subscribers to CAIRE’s Med Tips Newsletter to opt-in again, in order to continue receiving this monthly
communication. Please click this link - http://go.pardot.com/l/710913/2022-01-17/2pgcj9 - and provide
us with your current information. Thank you and we appreciate your support.

CONTACT:For technical questions or concerns, contact Technical Service:USA:

800-482-2473

techservice.global@caireinc.com
Europe:+44 (0) 118 936 7060

techservice.global@caireinc.com
For ordering information or general inquires, contact Customer Service:USA:

800-482-2473

customerservice.usa@caireinc.com
Europe:+44 (0) 118 936 7060

customerservice.europe@caireinc.com© Copyright 2022 CAIRE Inc. All Rights Reserved. CAIRE Inc. reserves the right to discontinue its
products, or change the prices, materials, equipment, quality, descriptions, specifications and/orprocesses to its products at any time without prior notice and with no further obligation orconsequence. All rights not expressly stated herein are reserved by us, as applicable.
Please consult the applicable product instructions for use for product indications, contraindications,warnings, precautions, and detailed safety information.

PN 21497340 A

RELEASE DATE:

October 7, 2021

MODEL:

AirSep® NewLife® Elite 5L (All Variants)

ISSUE:

NewLife Elite Discontinuation and End of Service LifeNOTES:

October 7, 2021 production and sale of the Airsep® NewLife Elite 5Liter, Stationary Concentrator will cease. The sieve material required
for these devices is no longer available to support continued production.
CAIRE will continue to provide service and parts for select components,maintenance, and repairs based on component material availability.
For assistance in managing your needs, please reach out to our Global
Technical Service team via the contact information listed below.
CAIRE will offer our flagship 5L Companion 5™ models as the primary
replacement to the NewLife Elite 5L globally, as well as VisionAire™5
models for countries outside North and South America.
Please contact Customer Service, or Technical Service for assistance indetermining which replacement model(s) will best fulfill yourrequirements for your location.

CONTACT:For technical questions or concerns, contact Technical Service:USA:

800-482-2473

Europe:+44 (0) 118 936 7060

techservice.global@caireinc.com
For ordering information or general inquires, contact Customer Service:USA:
800-482-2473
customerservice.usa@caireinc.com
Europe:+44 (0) 118 936 7060

customerservice.europe@caireinc.com

Copyright © 2021 CAIRE Inc.
CAIRE Inc. reserves the right to discontinue its products, or change the prices, materials, equipment, quality, descriptions, specifications and/or
processes to its products at any time without prior notice and with no further obligation or consequence. All rights not expressly stated herein
are reserved by us, as applicable.
Ref 21497340 Rev A

Page 1 of 1
www.caireinc.com

SERVICE
BULLETIN
PN: 21353847'$7('HFHPEHU

5(9,6,21'$7( 6  0DUFK 5HY%02'(/

9LVLRQ$LUH2[\JHQ&RQFHQWUDWRUV,668(&HDVH FRPPHUFLDODFWLYLW\RI VHOHFW PRGHOV RI 9LVLRQ$LUH 2[\JHQ
&RQFHQWUDWRUV 7KH PRVW FRPPRQ 9LVLRQ$LUH PRGHOV ZLOO VWLOO EH
DYDLODEOHJRLQJIRUZDUG

127(60DQXIDFWXULQJRIVHOHFWPRGHOVRI9LVLRQ$LUHFRQFHQWUDWRUVGRFXPHQWHG
LQWKHWDEOHVEHORZFHDVHGJOREDOO\RQ'HFHPEHUWRVLPSOLI\WKH
&$,5( ,QF SURGXFW RIIHULQJV DQG SURYLGH D PRUH VWUHDPOLQHG RUGHU DQGGHOLYHU\SURFHVVIRURXUFXVWRPHUV&$,5(ZLOOFRQWLQXHWRSURYLGHVHUYLFHDQGSDUWVWKURXJKWRVXSSRUWZDUUDQW\REOLJDWLRQV

7DEOH9LVLRQ$LUH&RQFHQWUDWRUV±1R&KDQJHVVisionAire SKU’s - Stocking
Model Type

Item Number

Description

Change230V/50HZ

AS098-708

AIRSEP,5L,230V,50HZ,AIR, VISIONAIRENO CHANGE

230V/50HZ

AS098-805

AIRSEP,5L,230V,50HZ,W/22
MONITOR,VISIONAIRE,CHINANO CHANGE

230V/50HZ

AS098-806*

AIRSEP,5L,230V,50HZ,W/22, CHINANO CHANGE

230V/50HZ

AS098-17

AIRSEP,5L,230V,50HZ,W/O2 MON,AU CORD, VA

NO CHANGE

230V/50HZ

AS098-18

AIRSEP, 5L, 230V, 50HZ, UK CORD, VA

NO CHANGE

230V/60HZAS098-20

AIRSEP,5L,230V,60HZW/O2 MON,UK CORD, VA

NO CHANGE

230V/50HZ

AS098-5

AIRSEP,5L,230V,50HZ,W/O2MONITOR,VISIONAIRENO CHANGE

230V/60HZ

AS098-6

AIRSEP,5L,230V,60HZ,WITH O2MONITOR,VISIONAIRENO CHANGE

230V/50HZ

AS098-7

AIRSEP,5L,230V,50HZ,W/O2 MON, UK
CORD,VISIONAIRENO CHANGE

230V/50HZ

AS098-711

AIRSEP,5L,230V,50HZ,AIR,W/O2
MONITOR,VISIONAIRENO CHANGE

Ref 21353847 Rev B

Page 1 of 5

230V/50HZ

AS098-15

AIRSEP,5L,230V,50HZ, WITH O2MONITOR,SWISS CORD,VISIONAIRENO CHANGE

230V/60HZ

AS098-27

AIRSEP, 5L, 230V, 60H=, WITH O2 MON,KOREA CORD, VA

NO CHANGE

7DEOH9LVLRQ$LUH&RQFHQWUDWRUV±2EVROHWH1R5HSODFHPHQWV
VisionAire SKU’s – Obsolete No Replacement
Model Type

Item

230V/60HZ

AS096-5

115V/60HZ

AS096-6

115V/60HZ

AS096-7

230V/50HZ

AS096-1

230V/50HZ

AS096-3

115V/60HZ

AS096-8

230V/50HZ

AS096-2

230V/50HZ
230V/50HZ
230V/50HZ

AS096-2AP
AS096-3AP
AS098-26

Description

ChangeAIRSEP,3L,230V,60HZ,O2
MONITOR, VISIONA,5E 3AIRSEP,3L,115V,60HZ, VISIONA,5E 3AIRSEP,3L,115V,60HZ,O2 MONITOR,VISIONA,5( 3AIRSEP,3L,230V,50HZ, VISIONA,5( 3AIRSEP,3L,230V,50HZ,O2 MONITOR, UKVISION$,5( 3AIRSEP,2L,115V,60HZ,O2 MONITOR,VISIONAIRE 2AIRSEP,3L,230V,50HZ,O2 MONITOR,VISIONAIRE 3
AIRSEP,3L,230V,50HZ,A/P,W/O2, VISIONAIRE 3
AIRSEP,3L,230V,50HZ,AP,W/O2, VISIONAIRE 3
AIRSEP,5L,230V,50HZ,W/O2OBS NO RB
OBS NO RBOBS NO RB
OBS NO RBOBS NO RB
OBS NO RBOBS NO RBOBS NO RBOBS NO RB
OBS NO RB

7DEOH9LVLRQ$LUH&RQFHQWUDWRUV±2EVROHWH5HSODFHZLWK&RPSDQLRQZLWK%731
RU&RPSDQLRQ31VisionAire SKU’s – Obsolete No Replacement
Model Type

Item

Description

Change115V/60HZ

AS098-101

AIRSEP,5L,115V,60HZ,VISIONAIREOBS RB

115V/60HZ

AS098-101U

AIRSEP,VISIONAIRE V,RE-MFG

OBS RB

115V/60HZ

AS098-104

AIRSEP,5L,115V,60HZ,WITH O2OBS RB

115V/60HZ
RE-MFG

AS098-104U

AIRSEP,VISIONAIRE V, RE-MFG

OBS RBRef 21353847 Rev B

New Part
Number21225813or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005

Page 2 of 5AIRSEP,5L,115V,60HZ,AIROBS RB

AS098-710

AIRSEP,5L,115V,60HZ,AIR,W/O2

OBS RB

115V/60HZ

AS098-4

AIRSEP,5L,115V,60HZ,WITH O2OBS RB

115V/60HZ

AS098-1

AIRSEP,5L,115V,60HZ,VISIONAIREOBS RB

115V/60HZ

AS098-101C

AIRSEP VISIONAIRE,115V,60HZ

OBS RB

115V/60HZ

AS098-101S

AIRSEP VISIONAIRE,115V,60HZ

OBS RB

115V/60HZ

AS098-104C

AIRSEP VISIONAIRE,115V,60HZ

OBS RB

115V/60HZ

AS098-104S

AIRSEP VISIONAIRE,115V,60HZ

OBS RB

115V/60HZ

AS098-1C

AIRSEP VISIONAIRE,115V,60HZ

OBS RB

115V/60HZ

AS098-4C

AIRSEP VISIONAIRE,115V,60HZ

OBS RB

115V/60HZ

AS098-4M

CARE PROGRAM VISIONAIRE 5W/OM

OBS RB

115V/60HZ

AS098-4S

AIRSEP VISIONAIRE,115V,60HZ

OBS RB

115V/60HZ

AS098-1S

AIRSEP VISIONAIRE,115V,60HZ

OBS RB

115V/60HZ

AS098-604

AIRSEP,5L,115V,60HZ,O2 MON

OBS RB

115V/60HZ

AS098-107

AIRSEP,5L,115V,60HZ,AIROBS RB

115V/60HZ

AS098-104CORE

AIRSEP,5L,115V,60HZ,WITH O2OBS RB

115V/60HZ

AS098-707

115V/60HZ

Ref 21353847 Rev B‡21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005

Page 3 of 5

115V/60HZ

AS098-101CORE

AIRSEP,5L,115V,60HZ,VISIONAIREOBS RB

115V/60HZ

AS098-110AIRSEP,5L,115V,60HZ,AIR,W/O2OBS RB

115V/60HZ

AS098-604

AIRSEP,5L,115V,60HZ,O2 MON

OBS RB

115V/60HZ

AS098-713*

AIRSEP, 5L, 115V, 60HZ, AIROBS RB

115V/60HZ

AS098-21

AIRSEP, 5L, 115V, 60HZ,W/BESMED STARTER KIT, VA

OBS RB

115V/60HZ

AS098-719

AIRSEP, 5L, 115V, 60HZ, AIR,W/BESMED STARTER KIT, VA

OBS RB

21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005
21225813
or
15067005

7DEOH9LVLRQ$LUH&RQFHQWUDWRUV±2EVROHWH5HSODFHZLWK9LVLRQ$LUH
VisionAire SKU’s – Obsolete No Replacement
Model Type

Item

Description

Change230V/50HZ
230V/50HZ
230V/60HZ

AS098-16
AS098-2

AIRSEP, 5L, 230V, 50HZ, AU CORD
AIRSEP,5L,230V,50HZ,VISIONAIREOBS RBOBS RB

New Part
Number
AS098-17
AS098-5

AS098-712‡

AIRSEP,5L,230V,60HZ,AIR,W/O2

OBS RB

AS098-6

AS098-716*

AIRSEP, 5L, 230V, 50HZ, AIR, W/O2,UK CORD

OBS RB

AS098711

AS098-3

AIRSEP,5L,230V,60HZ,VISIONAIREOBS RB

AS098-6230V/50HZ
230V/60HZ
230V/50HZ

AS098-715*

230V/60HZ

AS098-19

230V/60HZ

AS098-200

230V/50HZ
230V/50HZ
230V/50HZ
230V/50HZ
230V/60HZ

AS098-22**
AS098-23**
AS098-24**
AS098-25†
AS098-709

230V/60HZ

AS098-714*

230V/60HZ

AS098-717‡

230V/50HZ

AS098-718‡‡

Ref 21353847 Rev B

AIRSEP, 5L, 230V, 50HZ, AIR, UK
CORD
AIRSEP, 5L, 230V, 60HZ, UK CORD
AIRSEP, 5L, 230V, 60HZ, UK CORD,ARABICAIRSEP, 5L, 230V, 50HZAIRSEP, 5L, 230V, 50HZ, W/O2
AIRSEP, 5L, 230V, 50HZ, W/O2
AIRSEP, 5L, 230V, 50HZ, W/O2
AIRSEP,5L,230V,60HZ,AIR
AIRSEP, 5L, 230V, 60HZ, AIR,BRAZIL CORD
AIRSEP, 5L, 230V, 60HZ, AIR, UK
CORD
AIRSEP, 5L, 230V, 50HZ, AIR,NEBULIZEROBS RB

AS098708
AS098-20

OBS RB

AS098-20

OBS RBOBS RBOBS RBOBS RBOBS RB

AS098-5
AS098-5
AS098-5
AS098-5
AS098-6

OBS RB

AS098-6

OBS RBOBS RBOBS RB

Page 4 of 5

AS098805
AS098711

230V/50HZ
115V/60HZ

AS098-802

AIRSEP,5L,230V,50HZ

OBS RB

AS098805

AS098-1M

CARE PROGRAM VISIONAIRE 5OBS RB

AS098-5

OBS RB

AS098-20

OBS RBOBS RBOBS RBOBS RB

AS098-5
AS098-5
AS098-5
AS098-5

230V/60HZ

AS098-200

230V/50HZ
230V/50HZ
230V/50HZ
230V/50HZ

AS098-5AP
AS098-5C
AS098-5M
AS098-5S

AIRSEP, 5L, 230V, 60HZ, UK CORD
ARABICAIRSEP,5L,230V,50HZ,A/P,W/O2
AIRSEP VISIONAIRE,230V,50HZ
AIRSEP VISIONAIRE,230V,50HZ
AIRSEP VISIONAIRE,230V,50HZ*0XVWSXUFKDVHLWHP6(4DVDQDFFHVVRU\WRDOORZHTXLYDOHQWSOXJW\SH
3XUFKDVHLWHP.,DVDQDFFHVVRU\WRUHFHLYHFDQQXODDQG
ERWWOH3XUFKDVHVWDUWHUNLWVHSDUDWHO\6
Á:LOOQRORQJHUKDYHDLURXWOHWÁÁ:LOOQHHGWRSXUFKDVH1HEXOL]HU315&217$&7)RUWHFKQLFDOTXHVWLRQVRUFRQFHUQVFRQWDFW7HFKQLFDO6HUYLFHh^͗ϴϬϬͲϰϴϮͲϮϰϳϯWHFKVHUYLFHJOREDO#FDLUHLQFFRP(XURSH͗нϰϰ;ϬͿϭϭϴϵϯϲϳϬϲϬWHFKVHUYLFHJOREDO#FDLUHLQFFRP)RURUGHULQJLQIRUPDWLRQRUJHQHUDOLQTXLUHVFRQWDFW&XVWRPHU6HUYLFH:
USA:

800-482-2473

FXVWRPHUVHUYLFHXVD#FDLUHLQFFRP
Europe:+44 (0) 118 936 7060

FXVWRPHUVHUYLFHHXURSH#FDLUHLQFFRP

Copyright © 2020 CAIRE Inc. CAIRE Inc. reserves the right to discontinue its products, orchange the prices, materials, equipment, quality, descriptions, specifications and/or processes toits products at any time without prior notice and with no further obligation or consequence. All
rights not expressly stated herein are reserved by us, as applicable.

Ref 21353847 Rev B

Page 5 of 5

PN 21496808 A

MODEL:CAIRE® LOX Products

ISSUE:

10 year vacuum check and re-evacuation

NOTES:CAIRE Inc. recommends returning LOX equipment’s to a CAIRE service
facility every 10 years for a vacuum check and re-evacuation ifnecessary.
This information is detailed in the Maintenance section of our Technical
Manuals listed below:·······

10662631_P Sprint & Stroller TSM
11805120_K Spirit TSM
13350704_L LIBERATOR G4 TSM
14883289_K HELIOS RESERVOIR TSM
20559263_G Companion Reservoir TSM
20562190_F HELIOS PORTABLES TSM
20562220_F Companion Portables TSM

See example below:

Copyright © 2021 CAIRE Inc.
CAIRE Inc. reserves the right to discontinue its products, or change the prices, materials, equipment, quality, descriptions, specifications and/orprocesses to its products at any time without prior notice and with no further obligation or consequence. All rights not expressly stated herein
are reserved by us, as applicable.
Page 1 of 2Ref 21496808 Rev A
www.caireinc.com

CONTACT:

For technical questions or concerns, contact Technical Service:USA:

800-482-2473

Europe:+44 (0) 118 936 7060

techservice.global@caireinc.com
For ordering information or general inquires, contact Customer Service:USA:
800-482-2473
customerservice.usa@caireinc.com
Europe:+44 (0) 118 936 7060

customerservice.europe@caireinc.com

Copyright © 2021 CAIRE Inc.
CAIRE Inc. reserves the right to discontinue its products, or change the prices, materials, equipment, quality, descriptions, specifications and/orprocesses to its products at any time without prior notice and with no further obligation or consequence. All rights not expressly stated herein
are reserved by us, as applicable.
Page 2 of 2

Ref 21496808 Rev A
www.caireinc.com