Surface Portal
Quick user guideSurface Portal - Quick User Guide
Homepage Overview
1
1

The URL of the portal iswww.surface-portal.merckgroup.com

2

Choose your country andlanguage

3

Sign up or login withan existing account4

Search for product name,product number or keywords

5

Click around our navigation
menu and dive deeper into ourportfolio

6

Discover our homepage and findout more about theportfolio/products/brands

2

Quick Surface Portal User Guide

4
562
3

Surface Portal - Quick User Guide
More details to the portal (1/3)
1The URL of the portal iswww.surface-portal.merckgroup.com

2Country and language selection•

When visiting the portal you will be automatically assigned to a
country location according your IP-address. If necessary, you
can change your location manually. In addition, in certain
countries multiple languages can be selected.

There are three access scenarios depending on thecountry:

3•

Full Login (full access to the portal): AT, BE, CA, CN,DE, ES, FR, IE, IN, IT, LU, JP, KR, NL, PT, TW, UK, US•

Partly-Login (only tool access and sample & quote
requests - no order placement): AU, BD, CH, DK, FI,ID, LK, MY, NO, NP, NZ, PH, PL, SE, SG, TH, VN•

Public access (no login possible, only access to theportal): All other countries

Quick Surface Portal User Guide

3Sign up or login withan existing account•Click in navigation bar „sign up“ to create anew account•Fill in a form with the most relevant user
information, choose a password and confirm
terms & conditions•You‘ll receive an acknowledgment email withthe information that the account is underreview. As soon as the account is activated, anemail confirmation will be sent.

•Now, you can login with your mail address andpassword

Surface Portal - Quick User Guide
More details to the portal (2/3)
4Search for product name,product number or keywords•By using the search bar you can search for a productname, product number or any keyword•

In the next step, you will reach the result page with all
the products matching your keyword•You can filter on the left to specify your search•

We enabled a compare function between products thatyou can utilize by clicking the checkboxes of yourselected products•

By clicking on the product, you will be forwarded to theproduct page and receive further product information

5
•

•

4

Click around our navigation
menu and dive deeper intoour portfolio
You can find different topics within ournavigation:•„Area of Use“•„Products“•„Knowledge Hub“•„Company“

By clicking on one topic, you will bedirected to the page to find more
information
Quick Surface Portal User GuideSurface Portal - Quick User Guide
More details to the portal (3/3)
4•Discover our Knowledge HubYou can dive deeper into our Knowledge Hub anddiscover Styling & Formulation Examples for•Coatings•

Cosmetics & Personal Care•

Printing & Plastics

Please keep in mind: Certain Styling proposals are only accessible forregistered users•

You are able to discover our different Tools:•

Vivid Muse, a Cosmetic Pigment Library searchtool•

Eusolex Formulation Finder for sun careproducts•

Coatings Digital Colors•

Laser Marking Configurator

Please keep in mind:
 Most of the tools are only accessible for registeredusers
5Quick Surface Portal User GuideSurface Portal - Quick User Guide
Product page
Keep in mind that the actions
you are allowed to performdepend on your country andyour account/access

1

Take a look at prices &availabilities of the product2Request a Sample

3

Get a Quote

4

Place an Order5

Find further productrelated information

66Download Safety Data
Sheet (SDS), Certificateof Analysis (COA) orProduct Specification

Quick Surface Portal User Guide

162

345

Surface Portal - Quick User Guide
Order process in 7 steps

Keep in mind that an order process depends on youraccount/access and is only possible for countries with a fullaccess to the portal:
AT, BE, CA, CN, DE, ES, FR, IE, IN, IT, LU, JP, KR, NL, PT, TW, UK, US

3561271

On the product page, choose the numberof quantity you would like to order

2Click on the button „Add To Cart“

3Click in the navigation menu on „Cart“

4Cart opens on the right with an overview ofthe chosen item(s). Click on „Checkout“

5Shopping Cart shows an overview of items in the cart and a summary.
You can add more items with the quick search.

6If Shopping Cart is complete, click on „Checkout“.

7In the last step, please enter the PO number and the requested delivery
date. You can review all order details and click „Submit Order“.
You‘ll receive an order confirmation via email.
Quick Surface Portal User Guide

74