NLB(No one Left
Behind) Project

Metaverse

DII Seminar March 30, 2022
Yuko Hayashi, Ph.D.
Professor , Graduate School of Innovation and Technology Management,
Yamaguchi University

cross/multi-disciplinary team formation for survey / researchGroup１：Project Management

Group 2: Psychomedical researchGroup 3: Physical Support

with Stakeholders

with Government

Parents Groups, Part-time highschools

Fukuoka Prefecture, City

Group 4: Technical Support

with Overseas
US-JAPAN Council,
Moon Creative Lab

No one Left Behind

Source: https://www.un.org/sustainabledevelopment/sustainable-development-goals/

Non-consumer and Disruptive Innovation
HigherProduct
Performance

Lower

Disruptive Innovation

Non-consumer

Time

Christensen(1997)

INCLUSIVE Society＝ A society where each person's diverse happiness can be realized＝Optimization of well-being, Optimization of human resourcesLong-term goals in 2030-2050

Medium-term goals in 5years

Short-term goals in 2years

Problems• More index for well being and
QOL than GDP

AB1.Matching users anda.Reception, Place to stay,• Unemployed people has increased

supporters nation wide and worldCounselling rooms in Cyber spacein pandemic.

• . Develop individual talents

wideb.Fusion of Physical and Cyber• Support (consultation, vocational• If failed, you could redo andAB2.diverse communities for users

space

training, place to stay) became

return to community

to belong by peer supportersc.Step by Step Exposure Therapy

more difficult with social distance.

• Various occupational forms

CDE1. New jobs, job trainings

d.Education• Invisible Hikikomori people

including working incyberspace(having multiple jobs,（Mirror city）

e.New jobs, job trainings(young Hikikomori is estimatedF1. How to scale Wellbeingf.Questionnaires

Prosumer, Earning automaticallyF1.1

job matching

2.3% of the working-age
population (Cabinet OfficeF1.2

biomarkers

like NFT)

survey))• Lack of attribution to Society• The causes of isolation, such as
physical, economic, mental, andenvironmental factors, arecomplex and difficult tounderstand.

• Support agencies’ like non-profit
organizations are vulnerabilities

Backcasting

Problemsolvingand have insufficient support
staffs.

a.Fusion of Physical and Cyber space
STEP0:find target people
by web site, social media,
fliers, information fromlocal social workers etc.
→Reception.

LOW

STEP5:Follow-up
after employment

Isolation

STEP1: initialconsultation(intake) /understanding thestatus (remote)

High

A

Prefectural
youth
consultation
counter

BYouth support
stationHikikomori
Csupport
centerD

KyushuUniversity
Hospital

１

STEP2:counselingfor individuals andfamilies

STEP3:Providing aplace to stay, grouptherapy, individual
therapy , talktherapy,

２

３

４

●
●

●
●

●

●

STEP4:Employment
support, Job
Training, step bystep exposure
therapy

By fusing conventional physical space
support and cyber space support, "onestop" and specially customized support
according to the stage of isolation

５

６

●
●

●

●

●

●

●
Physicalspace

6

2018 Report on employment status of registered people to Fukuoka YouthSupport Station
2018

As time goes by,finding jobs get
difficultPeoplenewly registered

About 28% of newly
registered people
got jobs.

313

Period to find jobs
More than
2 years 3%

Got jobs

102

1 to 2 years 9%
Experienced Job(more than 5 days)

1200(people・days)
Less than 3

Employment statusn%

Full time

22 18.8%

Contract/Commissioned

13 11.1%

Temporary

19 16.2%

Part time

62 53.0%

others1

TotalPart time is thehighestJob retention rate
after 6 months is
79.1%

months 41%

6 to 12 months
21%

0.9%

117 100.0%

3-6 months 25%

Source: 2018 Report of Fukuoka Youth Support Station

n=102

7

Three Pillars of Metaverse
Anonymity• Regardless of age, gender, or title• Start over even if you make a mistake

Availability• Regardless of time, place, person• Match jobs to people, users to supporters, products to consumers

Agility• Prototype tests• Step by Step Exposure therapy

Place to stay , interact, and learn⚫
⚫
⚫
⚫

Just stay
Meet and greet
Communication workshops
Workshops with phycological methods(Cognitive behavior, Morita method
etc.)

Counselling RoomCounselling Room

Findings from Questionnaire(n=24)
Agree to Metaverse
WHY?

1. Q10. I want to play again in the
Metaverse space (4.47 / 5)

Disagree to Metaverse
WHY?
1. Q18. Appearances of avatars lookfriendly (2.53 / 5)

2. Q5. I want to go to another place in the
Metaverse (4.40 / 5)

2. Q17. How to make avatars moveis easily (2.60 / 5)

3. Q9. I want to construct Metaverse
spaces and make items by myself (4.13

3. Q16. consultation by Avatar is/ 5)easier than consultation inphysical space (2.73 / 5)

3 reasons to Agree Metaverse
1. New scenery and space

3.New unusual, unreal experiences

2. Interaction with people

3 reasons to Disagree Metaverse
1. unstable internet access2. difficult and complicatedoperation

3. anxiety: Vague anxiety
rather than anxiety aboutsomething special except
dizzy feeling

RegisteredUsers since
2020

Japanese by
MIC

WIFI

54.7%

Mobile phone ortablet

72.5%

96.1%

PC

53.0%

69.1%

Access to invisible people
・Direct access to Reception
・Go outreach and give a link.
・staffs are looking for in Cyberspace in Metaverse?
・Open café in Metaverse for
consultation?
Reception
Who helps register

Outreachhim/herself

38.7%

parents

20.3%

Relatives /friends

8.9%

Employment
agency6.9%

Othersorganizations

25.6%%

Step by Step Exposure therapy and Job Training
・go excursions・commute in Mirror city

Source: second life
・Dekasegi? Go to migrant work to other Metaverse plat forms

Source: hikky.co.jp

Non-consumer and Disruptive Innovation
HigherProduct
Performance

Lower

Disruptive Innovation

Non-consumer

Time

Christensen(1997)

Thank you for yourattention!
Please join us.
If you are interested in
NLB Project, pleasecontact
hayashiy@yamaguchiu.ac.jp
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