CASE STUDY

Evalueserve Derives Dramatic Efficiency
Gains from Archer Suite®

Evalueserve is a global professional services provider based in Switzerland that offers
consulting, research, analytics and data management services to clients across a rangeof industries. Due to the nature of Evalueserve’s work, the company handles a lot of its
clients’ strategic, business-critical data, which exposes both Evalueserve and its clientsto security and data privacy risks, according to Sachin Jain, Evalueserve’s global CIO andCISO. The company uses Archer Suite to manage these risks and maintain compliancewith global regulations and internal policies.
®

Jain says Evalueserve chose Archer Suite for a variety of reasons. For one, decisionmakers
liked the modular, use case-based approach, which allows them to select and deploy theuse cases best suited to their most pressing risk management and compliance challenges,
rather than having to deploy an entire GRC solution all at once.
The tight integration among the different use cases was another important selling point
for Evalueserve. “This is a differentiator in a world where digital advancement happensevery second,” says Jain of the strong integration capabilities built into Archer Suite.
Decision-makers were also impressed with the ability to customize workflows in each of
the use cases, along with the user-friendly, real-time dashboards that provide stakeholders
with risk and compliance information at the click of a button to keep those teams in sync.
“We took our time to select a solution and landed on Archer because of its long-term
vision for digital risk and integrated risk management,” says Jain.

Customer Profile
Evalueserve is a global
professional servicesprovider with 3,500
employees and morethan 500 clients acrossfinancial services, oiland gas, life sciences
and healthcare,manufacturing,
information technology
and communications,and services industries.
Known for its proprietary“mind+machine™”
approach, Evalueserve
combines humanexpertise with best-inclass technologies thatuse smart algorithms
to simplify businessprocesses.

Tangible and Intangible Benefits
With Archer Suite, Evalueserve has automated a number of activities, including security
risk assessments, third-party risk assessments, business continuity assessments andpolicy management. The system automatically notifies various stakeholders, including
vendors and risk owners, when they need to take action on different items, and it has
eliminated the need to capture data in spreadsheets.
Jain says Evalueserve has achieved efficiency gains in the range of 70 to 80 percent
across the processes the company has automated with Archer Suite. “We performed
an efficiency gain analysis across all of these processes, so now w e have real metrics inplace to demonstrate the business value we’ve derived from each and every module weuse,” he adds.
These efficiency gains have made life easier for internal and external auditors and forthe security team. Jain says auditors have been happy to see that Evalueserve has
automated so many previously manual tasks. Moreover, they no longer have to spend
hours poring over huge spreadsheets since the Archer Audit Management solution
gives them quick, easy access to compliance reports and dashboards Meanwhile, thesecurity team can perform security risk assessments much more easily and with fewer
burdens on core team members.
In addition to the automation and efficiency improvements, Archer Suite has helped
instill a strong risk and compliance culture at Evalueserve. For example, as a result ofdeploying the Archer Information Security Management System use case, Evalueserve
has been able to achieve better compliance to ISO 27001 and ISO 22301.

The Proven Path to Better Decisions“Archer has given us a single, standard way to communicate risks and issues across allof our business processes and locations,” says Jain. “It provides visibility into key risk
areas so we can allocate budget more effectively and make better business decisions.”
Archer Suite, along with the new processes and culture it has helped instill, is also giving
Evalueserve an edge with clients. According to Jain, when clients ask about data security
and privacy, Evalueserve executives are able to show them the robust risk and complianceprogram that Archer supports and that also encompasses security. He adds that clientsare impressed with Evalueserve’s practices and “are keen to learn from us.”“Archer has enabled eachcompliance function towork independently, butat the same time, in an
integrated manner.
Sachin Jain, CIO and CISO
Evalueserve”
Discover More
Archer is a leading
provider of integrated
risk management (IRM)
solutions that enable
customers to improvestrategic decision-making
and operational resilience
with a modern technology
platform that supports
qualitative and quantitative
analysis driven by bothbusiness and IT impacts.
As true pioneers in GRC
software, Archer remains
solely dedicated to helping
customers manage risk andcompliance domains, fromtraditional operational risk
to emerging issues such asESG. With over 20 years
in the risk management
industry, the Archer
customer base representsone of the largest pure risk
management communities
globally, with more than
1,200 customers including
more than 50% of theFortune 500.
Visit www.ArcherIRM.com.

©2022 Archer Technologies LLC. All rights reserved. Archer and the Archer logo are registered trademarks or trademarks of ArcherTechnologies LLC in the United States and other countries. All other trademarks are the property of their respective owners. Archer
believes the information in this document is accurate. The information is subject to change without notice. 11/22 Case Study.