Survey: Impact of COVID-19 on Women’s Wellbeing
MOBILE PHONE INTERVIEW BASED SURVEY
Phase II

Screener and Informed Consent
ASK ALL
S0. Which language do you wish to proceed with?
READ ANSWERS, SINGLE RESPONSE
Scripter: insert country specific list
Countrycode
01
02
04
05
06
08
09
10

Country
Albania
Bangladesh
Colombia
Cote d'Ivoire/Ivory
Coast
JordanKyrgyz Republic
MoroccoNigeria19

Paraguay

Languages
Albanian
BengaliSpanishFrench(MONAKO)

MethodDimensions weblinks
Dimensions weblinks
Dimensions weblinks
iField CATI

ArabicRussian(RUSSIA), Kyrgyz language
ArabicEnglish(SOUTH AFRICA), Yoruba, Igbo,
Hausa
SpanishDimensions weblinks
Dimensions weblinks
Dimensions weblinks
iField CATI
iField CATISHOWSCREEN Hello, my name is [INTERVIEWER’S NAME] and I am calling on behalf of Ipsos, a market research
agency, to see if you qualify for an important survey we are conducting about COVID-19 and women’s well-being.
ASK ALL
S1. What is your sex?
SINGLE ANSWER
1. Male GO TO SHOW SCREEN 3 AND END SURVEY = screenout
2. Female
99. Refused [DO NOT READ] GO TO SHOW SCREEN 3 AND END SURVEY = screenout

ASK ALL
S2 How old are you in years?
RECORD ANSWER NUMERICIF RESPONDENT IS UNDER 18, GO TO SHOWSCREEN 3 AND END SURVEY = screenout
Scripter: recode S2 into S2_cat:

1. 18-29
2. 30-39
3. 40-49
4. 50-59
5. 60+
1

ASK IF DON’T KNOW OR REF AT S2
S2.1 Which of the following age groups do you fall into?
SINGLE ANSWER
1. Under 18 GO TO SHOW SCREEN 3 AND END SURVEY = screenout
2. 18-29
3. 30-39
4. 40-49
5. 50-59
6. 60 or older
98. Don’t know GO TO SHOW SCREEN 3 AND END SURVEY = screenout
99. Refused GO TO SHOW SCREEN 3 AND END SURVEY = screenout
SHOWSCREEN As I mentioned before, I am calling on behalf of Ipsos, market research agency, commissioned by aUnited Nations agency, UN Women. We received consent from [COUNTRY GOVT INSTITUTION] to undertake astudy on the impact of COVID-19 on women. You have been randomly selected to potentially and voluntarily
participate. All responses will be kept strictly confidential. The Privacy Information is accessible athttps://unwomen.ipsos.be
If at any point there are any questions you do not feel comfortable answering, you can choose not to answer them.
You can also stop the interview at any point. This survey will take about 20 minutes of your time.
ASK ALL
S3. Are you interested in seeing if you qualify for this survey?
SINGLE ANSWER
1. Yes
2. No
IF NO, TRY TO ENCOURAGE THE RESPONDENT BEFORE CONCLUSIVELY ENDING THE SURVEY GO TO
SHOW SCREEN 3 AND END SURVEY = screenout
DO NOT ASK IF Country=15 (Ukraine) or 04 (Colombia)
S4. What region in [COUNTRY] do you live in?
SINGLE ANSWER
Scripter: insert country specific list
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
DO NOT ASK IF Country=06 (Jordan)
ASK ALL
S5. And what district do you live in?
SINGLE ANSWER
Scripter: insert country specific list, filtered on answer S4
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]IF S4 IS NOT ASKED, AUTO FILL S4 BASED ON S5.

ASK IF S4 OR S5 = 98 AND Country = 04 (Colombia) OR 05 (Cote d'Ivoire)
S5b. Could you then tell me instead in which municipality you live?
SINGLE ANSWER
2

Scripter: insert country specific list as drop down with search function
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
AUTO FILL S4 AND S5 BASED ON S5b.
SCREEN OUT (FOR COUNTRY = 04 (COLOMBIA) OR 05 (COTE D'IVOIRE): IF S4 AND S5 AND S5B = 98 OR 99
SCREEN OUT (FOR ALL OTHER COUNTRIES ): IF S4 AND S5 = 98 OR 99

ASK ALL
S6. Great. If you don’t have any further questions we can proceed. Now we just need a bit more information
about you. Would you consider the area you live in to be urban or rural?
SINGLE ANSWER
1. Urban: [DO NOT READ UNLESS RESPONDENT NEEDS GUIDANCE] such as a city or metropolitan center
2. Rural: [DO NOT READ UNLESS RESPONDENT NEEDS GUIDANCE] town or village outside of cities in an areathat has few homes and not many people
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK ALL
S7. We would like you to not use the speakerphone. Can you let me know if the speaker phone is off?
SINGLE ANSWERINTERVIEWER: IF YOU CAN HEAR THAT THE RESPONDENT IS ON SPEAKERPHONE PLEASE DOUBLE CHECK TOCONFIRM BEFORE PROCEEDING.
1. Yes
2. No GO TO S8.1
ASK IF Country = 02 (Bangladesh)S7a. And can you also please confirm that any recording device on your mobile phone is switched off?
SINGLE ANSWER
1. Yes
2. No GO TO S8.1

ASK IF S1=2 AND RESPONDENT IS 18 OR OVER
S8. You qualify to participate in this survey! However, there are some questions in this questionnaire that may beconsidered sensitive and require your concentration, so I’d like to make sure you are alone and in a quiet, private
place where you will not be overheard before we start the study. Can you confirm if now is a good time?
SINGLE ANSWER
1. Yes, can proceed now GO TO SHOWSCREEN 1
2. No, GO TO S8.1
ASK IF S8 = 2 or S2=2
S8.1 Are you still interested in participating in this survey at a different time?
1. Yes GO TO S8.2
2. No, GO TO SHOWSCREEN 3
ASK IF S8.1 = 1
S8.2 When would be a good time to call you back?
3

RECORD HH/MM/DD/MM OF CALLBACKHH/MM/DD/MMGO TO SHOW SCREEN 2
SHOWSCREEN 1: If at any time someone comes into the room or you think you may be overheard, please say[Scripter: insert “POPULAR LOCAL FOOD”] and we will move to a different topic. Remember you can use [Scripter:
insert “POPULAR LOCAL FOOD”] at any time and you can tell anyone who may have overheard that you wererandomly selected to take a survey on the impacts of COVID-19.
ASK ALL
S9. Do you understand that this information is being collected by [SURVEY FIRM NAME] for UN Women so we canbetter understand the needs of women in your community and to help develop responses that improve
wellbeing?
SINGLE ANSWER
1. Yes
2. No
IF NO, REPEAT THE STATEMENT ‘SHOWSCREEN1’ TO THE RESPONDENT BEFORE CONCLUSIVELY ENDING
THE SURVEY GO TO SHOW SCREEN 3 AND END SURVEY
Text to insert “We would like to understand how COVID-19 is affecting women. You have been randomly
selected to potentially participate in this survey commissioned by UN Women and your feedback andcooperation will be highly appreciated. The findings of the survey will be used to inform strategies andprograms aimed at supporting women during COVID-19.”00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK ALL
S10. Do you understand that your information will remain confidential and that you are able to go back to any ofyour responses and change and/or ask to delete any information you provide?
SINGLE ANSWER
1. Yes
2. No
IF NO, REPEAT THE STATEMENT ‘SHOWSCREEN1’ TO THE RESPONDENT BEFORE CONCLUSIVELY ENDING
THE SURVEY GO TO SHOW SCREEN 3 AND END SURVEY
Text to insert “All responses will be kept strictly confidential. If at any point there are any questions you do
not feel comfortable answering, you can choose not to answer them. You can also choose to stop theinterview at any point.”
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK ALL
S11. And do you own the phone you are speaking on?
SINGLE ANSWER
1. Yes
2. No – INTERVIEWER NOTE IF THIS IS TRUE PLEASE PAY ATTENTION TO ANY CUES THAT THE RESPONDENTIS UNCOMFORTABLE
01. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]
4SHOW SCREEN2 END SURVEY
Thank you, we will call you back at [HH/MM/DD/MM] you requested. Thank you again and have a great day!
ENTER CALL NOTES BELOW, WHO YOU SPOKE TO AND WHAT THEY SAIDSHOW SCREEN3 (SCREENOUT: IF S1 = 2 OR AGE IS UNDER 18 OR DOES NOT KNOW REGION AND END SURVEY)
Unfortunately you don’t meet the criteria for this study and I won’t be able to proceed. Thank you for your time.
ONLY FOR IFIELD
Duplicate the quota variables (Age and Region) to both ECS and Main. Transfer the info from ECS to Main script.

5

A. Demographics
HOUSEHOLD COMPOSITIONASK ALL
A01. What is your marital status?
SINGLE ANSWER
1. Married, spouse/ partner is residing with you
2. Married, spouse/ partner is residing elsewhere
3. Living with partner/Cohabiting Scripter: DO NOT ASK IF Country= 06 OR 09 or 02
4. Married but separated
5. Widowed
6. Divorced
7. Single (never married)
8. Do not know [DO NOT READ]
9. Refused [DO NOT READ]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO
SS0 AND CALL BACK LATER]

A02. How many of the people living in your household are aged 0-17?
INTERVIEWER WRITE IN NUMERIC
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]
A03. How many of the people living in your household are men aged 18 or over?
INTERVIEWER WRITE IN NUMERIC
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
A04. How many people including yourself, live in your household?
Scripter: Range is 1-30
IF NEEDED, EXPLAIN: By household we mean people who have been eating from the same pot for the past 6months]. Please ensure that the respondent has counted herself in her answer and that the answer aligns with theanswers to the previous two questions (children and adult men in the household).
INTERVIEWER WRITE IN NUMBER
SOCIO-ECONOMIC INFORMATIONASK ALL
A05. What is the highest level of education that you completed?
SINGLE ANSWER
1. No formal education
62. Completed Primary School
3. Completed Secondary School
4. Completed Technical & Vocational Training
5. Completed University/College
6. Completed Post Graduate
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO
SS0 AND CALL BACK LATER]ASK ALL
A06. Which of the following best describes what you mainly do each day…?
SINGLE ANSWER DO NOT READ OUT
1. Work for someone else for pay
2. Work in a personal or family business activity
3. Work in own farming, raising animals or fishing mainly to sell
4. Work in own farming, raising animals or fishing mainly for family consumption
5. Take care of the home/family
6. Study
7. Unpaid apprenticeship, internship
8. Unpaid voluntary, community, charity work
9. Look for work
10. Retired or pensioner
11. With long-term illness, injury or disability
12. Other, specify [O]100. Do not know [DO NOT READ]
101. Refused [DO NOT READ]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK IF A06 IS 5-12
A07. In addition to this, do you do any activity that generates an income, even if only for a few hours a week?
SINGLE ANSWER
1. Yes
2. No
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK IF (A06 IS 1-4 OR A07 IS 1) AND (A01 IS 1 OR 2 OR 3)
A08. Would you say that the money that you earn is…
SINGLE ANSWER
1. More than what your partner earns
2. Less than what your partner earns
3. About the same
4. Not applicable, partner has no earnings [DO NOT READ]
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
7

00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
A09. Do you have difficulty doing any of the following – walking, seeing (even when wearing glasses), hearing(even with hearing assistance), remembering or concentrating, self-caring, or communicating?
SINGLE ANSWER
1. Yes, I have difficulties
2. No, I don’t have difficulties
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
A10. Has your household’s income changed at all since the onset of the COVID-19 pandemic?
SINGLE ANSWER READ OUT
1. Yes, it has increased because of the COVID-19 pandemic
2. Yes, it has increased but not because of the COVID-19 pandemic
3. Yes, it has decreased because of the COVID-19 pandemic
4. Yes, it has decreased but not because of the COVID-19 pandemic
5. No, it has not changed
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
A11. During the last month, was there a time when, because of lack of money or other resources, you or others inyour household…
SINGLE ANSWER EACH ROW
ROWS
1. were worried you would not have enough food to eat?
2. were unable to eat healthy and nutritious food?
3. ate only a few kinds of food?
4. had to skip a meal?
5. ate less than you thought you should?
6. ran out of food?
7. were hungry but did not eat?
8. went without eating for a whole day?
COLUMNS
1. Yes
2. No
98. Do not know [DO NOT READ]
99. Refused [DO NOT READ]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]

8B. Health
ASK ALL
B01. Thank you for your responses so far. I am now going to ask you some questions related to your health.
Before we begin this section, can you confirm that there is no one around you over the age of two that canoverhear our conversation?
1. Yes, confirmed
2. No [GO TO SS0 AND CALL BACK LATER]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK IF B01=1
B02. I would now like to ask you some questions about your thoughts and feelings since the onset of the COVID19 situation. How often have you been bothered by the following problems since the onset of the COVID-19
situation? Please answer with: not at all, several days, more than half the days, or nearly every day.
SINGLE ANSWER EACH ROW
ROWS
1. Not being able to stop or control worrying
2. Having little interest or pleasure in doing things
3. Feeling down, depressed or hopeless
COLUMNS
1. Not at all
2. Several days
3. More than half the days
4. Nearly every day
98. Do not know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]PN: CALCULATE SCORE BY SUMMING (NOT AT ALL * 0) + (SEVERAL DAYS * 1) + (MORE THAN HALF THE DAYS * 2)
+ (NEARLY EVERY DAY * 3)

ASK IF B01=1
B03. Overall, would you say your own mental or emotional health (e.g. stress, anxiety, confidence etc.) has been
affected AS RESULT OF THE COVID-19 SITUATION?
SINGLE ANSWER
1. Yes, negatively
2. Yes, positively
3. Yes, both negatively and positively
4. No
98. Do not know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]

C. Safety
SHOW SCREEN INTRO_SECTION C
9C01. I am now going to ask you a series of questions about issues related to safety. These could be things that arephysical like hitting or slapping, threats, harassment, forced isolation from others, yelling or name-calling, or denialof access to resources. These include things that happen inside and outside your home. Kindly answer this part only
if you feel confident and safe enough to do so. If at any time you do not feel comfortable answering these questions
in your current environment, please let us know by saying [Scripter: insert country specific “POPULAR LOCAL
FOOD”] and we will skip to a different topic.
ASK ALL
C02. To what extent, if at all, do you feel safe when walking alone during the day in the area where you live?
SINGLE ANSWER
1. Very safe
2. Safe
3. Not very safe
4. Not safe at all
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK ALL
C03. To what extent, if at all, do you feel safe when walking alone at night in the area where you live?
SINGLE ANSWER
1. Very safe
2. Safe
3. Not very safe
4. Not safe at all
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK ALL
C04. How, if at all, has your feeling of safety while walking alone at night changed SINCE THE ONSET OF COVID19?
SINGLE ANSWER
1. They have not changed since the onset of COVID-19
2. I feel more safe now than before the onset of COVID-19
3. I feel less safe now than before the onset of COVID-19
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK ALL
C05. To what extent do you think that physical harm, abuse, or harassment of women is a problem in the area
where you live?
SINGLE ANSWER. REMIND RESPONDENT THAT ABUSE INCLUDES: PHYSICAL, SEXUAL, PSYCHOLOGICAL (SUCH AS
HARASSMENT), BOTH INSIDE AND OUTSIDE YOUR HOME.
10

1. A lot
2. Somewhat
3. A little bit
4. Not at all
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
C06. How, if at all, do you think physical harm, abuse, or harassment of women in the area where you live haschanged SINCE COVID-19? REMIND RESPONDENT THAT ABUSE INCLUDES: PHYSICAL, SEXUAL, PSYCHOLOGICAL(SUCH AS HARASSMENT), BOTH INSIDE AND OUTSIDE YOUR HOME.
SINGLE ANSWER
1. Yes, increased
2. Yes, decreased
3. No, stayed the same
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]SHOWSCREEN: [READ] I would like to learn a bit more about the area where you live to understand what type of
support women need. I will tell you some short stories that are not real, but I want to get your views on how
likely you think it is that these things happen where you live. OK? [Wait for participant to agree to hearing andanswering questions about the stories.][READ] [Scripter: insert Female name] and [Scripter: insert male name] are a couple. They have been married forseveral years and have two children. [Scripter: insert male name] works in a repair shop, but lately the businesshas been bad, and they are worried about money. Sometimes when [Scripter: insert male name] gets stressed, hetakes out his anger by yelling at [Scripter: insert Female name], and sometimes he hits her. [Scripter: insert
Female name] feels hurt and wants him to stop but does not know what to do.
ASK ALL
C07. How common do you think this type of situation is for women in the area where you live?
SINGLE ANSWER
1. Very common
2. Common
3. Uncommon
4. Very uncommon
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
C08. Would you say the situation of COVID-19 has made things better, worse or the same for [Scripter: insert
Female name] from this story?
11

SINGLE ANSWER
1. Better
2. Worse
3. Same98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
C09. Do you think [Scripter: insert Female name] would seek help for this situation?
SINGLE ANSWER
1. Yes
2. No
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK IF C09 = 1
C10. Who would [Scripter: insert Female name] most likely seek help from?
SINGLE ANSWER
1. Seek help from shelter or safehouse for women
2. Seek support from family
3. Seek support from a religious leader
4. Access to women’s centres
5. Approach community leaders for support
6. Talk with friends for support or guidance
7. Call helpline
8. Call/go to police
9. Go to health facility
10. Seeking support from women’s groups /NGOs/CSOs
11. Other, specify [O]
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]SHOWSCREEN: [READ] This is the second story. [Scripter: insert Female name] is a woman. She sells goods in astore in town, she commutes to and from the store in the morning and in the evening. [Scripter: insert Femalename] often finds herself alone in the store, especially when she is in charge of closing it at night. Sometimes,
men in the town come into the store to say things about her appearance and their desires that are unpleasantand make her feel unsafe. Because of this [Scripter: insert Female name] is afraid of traveling in the evening, incase one of them may harm her.
ASK ALL
C11. How common do you think this type of situation is for women in the area where you live?
SINGLE ANSWER
1. Very common
2. Common
12

3. Uncommon
4. Very uncommon
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
C12. Would you say the situation of COVID-19 has made things better, worse or the same for [Scripter: insert
Female name] from this story in terms of her feelings of safety?
SINGLE ANSWER
1. Better
2. Worse
3. Same98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
C13. Do you think [Scripter: insert Female name] would seek help for this situation?
SINGLE ANSWER
1. Yes
2. No
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK IF C13 = 1
C14. Who would [Scripter: insert Female name] most likely seek help from?
SINGLE ANSWER
1. Seek help from shelter or safehouse for women
2. Seek support from family
3. Seek support from a religious leader
4. Access to women’s centres
5. Approach community leaders for support
6. Talk with friends for support or guidance
7. Call helpline
8. Call/go to police
9. Go to health facility
10. Seeking support from women’s groups/NGOs/CSOs
11. Other, specify [O]
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK ALL
13C15. Just to make sure, before we continue, can you confirm that there is no one around you over the age of twothat can overhear our conversation? If you are alone, please say yes. Alternatively, if someone over two islistening to our call or is nearby that can hear, please say no.
SINGLE ANSWER
1. Yes
2. No [GO TO SS0 AND CALL BACK LATER]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]SHOWSCREEN: [READ] Now I’m going to ask you some questions about your household specifically.
ASK IF C15 = 1 AND A04>1 (HH SIZE >1) AND [A04 – A02 >1] (so more than 1 adult in HH)
C16. When people live together in the same household, they usually share both good and bad moments. And it isnormal for people who live together to have arguments. How often in the last six months would you say that
adults in your household have argued or have had some sort of conflict among themselves?
SINGLE ANSWER
1. Daily
2. Weekly
3. Monthly
4. Once or twice
5. Never98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK IF C15 = 1 AND A04>1 (HH SIZE >1) AND [A04 – A02 >1] (so more than 1 adult in HH)
C17. Would you say the situation of COVID-19 has made conflict between adults in your household more
frequent, less frequent or about the same?
SINGLE ANSWER
1. More frequent
2. About the same
3. Less frequent
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK IF C15= 1
C18. In the last six months, did you ever feel unsafe in your home?
SINGLE ANSWER
1. Yes
2. No
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK IF C15 = 1
14

C19. Would you say the situation of COVID-19 has made things better, worse or the same in terms of how safe
you feel in your home?
SINGLE ANSWER
1. Better
2. Worse
3. Same98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK IF C18 =1
C20. Why do you feel unsafe in your home?
READ ANSWERS. RESPONDENT SHOULD ANSWER ONLY WITH YES AND NO. SINGLE CODE EACH ROW
ROWS. RANDOMIZE ANSWERS
1. I have a serious medical condition or disability and feel vulnerable
2. My shelter is insecure from external threats (e.g., there are no locks on my front door)
3. I am unable to communicate/reach out for help
4. I am living with people I cannot trust
5. There is substance abuse (e.g., alcohol or drugs) in the household
6. There is physical violence or threats of physical violence in my home
7. There is verbal abuse in my home
8. Other adults in the household have hurt me
9. Other women in the household have been hurt
10. Children in the household have been hurt
11. Something else [ANCHOR AT END]
COLUMNS
1. Yes
2. No
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0
AND CALL BACK LATER]ASK IF C15 = 1
C21. How often, if at all, did you go out of your house by yourself in the last month?
SINGLE ANSWER
1. Daily
2. 2-3 times per week
3. Once a week
4. Once or twice a month
5. Never98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK IF C15 = 1
C22. Would you say the situation of COVID-19 has limited your interactions with your friends and social groups,
such as seeing or speaking to them?
15

SINGLE ANSWER
1. Yes, the COVID-19 pandemic has limited my interactions with friends and social groups
2. No, the COVID-19 pandemic has not limited my interactions with friends and social groups
3. It has not changed
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK C23, C23.1 and C23.2 ONLY IF Country = 04 (Colombia)- NOT TO BE ASKED IN and NOT INCLUDED IN THE PROGRAM SCRIPTOF OTHER COUNTRIES
C23. How often, if at all, in the past 12 months, has a spouse or partner pushed you, thrown something at youthat could hurt you, punched or slapped you?
1. Often
2. A few times
3. Rarely
4. Never5. Not applicable
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [“POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND CALL BACK LATER]ASK ONLY IF Country = 04 (Colombia)
ASK IF C23 = 1, 2, OR 3
C23.1 Did this experience happen before the onset of COVID-19, after, or both?
1. Only before
2. Only after
3. Both before and after
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [“POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND CALL BACK LATER]SHOW ONLY IF Country = 04 (Colombia)
ASK IF C23 = 1, 2, OR 3
C23.2 Has this experience changed at all as a result of the conditions of COVID-19?
1. Yes – increased
2. Yes – decreased
3. No – stayed the same
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [“POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND CALL BACK LATER]ASK ALL
C24. I am now going to ask you two sets of statements. For each set, please tell me how many you regard as true.
So, if I read you three statements and two are true, you would simply tell me the number “two”. I do not need toknow which statements you are specifically referring to. I suggest that as I read these statements, for each one
16that is true put one finger up on your hand. At the end of the statements just tell me the number of fingers on
your hand that are raised.

[SPLIT SAMPLE 50/50 EACH RESPONDENT RANDOMLY ASSIGNED ONE SET OF QUESTIONS C25 OR C26]
ASK SPLIT SAMPLE = GROUP 1
C25A. Please tell me how many of the following statements you regard as true:
RANDOMIZE STATEMENTS
READ OUT + WRITE IN NUMERIC 0-4
1. I prefer [LOCAL FOOD ONE] to [LOCAL FOOD TWO]
2. I like [NAME OF WELL KNOWN LOCAL MUSICIAN, BUT NOT ONE EVERYONE LIKES]
3. I have been slapped or hit by my husband or partner BEFORE THE ONSET OF COVID-19
4. Women in my family enjoy watching [POPULAR LOCAL SPORT].
98. Don’t know [DO NOT READ] [EXCLUSIVE] [ANCHOR]
99. Refused [DO NOT READ] [EXCLUSIVE] [ANCHOR]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND CALLBACK LATER]ASK SPLIT SAMPLE = GROUP 1
C25.1 INTERVIEWER PLEASE ASSESS WHETHER YOU THINK THE RESPONDENT UNDERSTOOD HOW TO ANSWER
THE QUESTION. FOR INSTANCE, DID THE RESPONDENT ASK FOR INSTRUCTIONS TO BE REPEATED? DID THEY TAKE
A LONG TIME TO ANSWER? DID THEY SEEM UNSURE?
SINGLE ANSWER
1. Yes, RESPONDENT UNDERSTOOD
2. No, RESPONDENT DID NOT UNDERSTAND, PLEASE REPEAT INSTRUCTIONS BEFORE CONTINUINGASK SPLIT SAMPLE = GROUP 1
C25B. Please tell me how many of the following statements you regard as true:
RANDOMIZE STATEMENTS
READ OUT + WRITE IN NUMERIC 0-4
1. People in my family have played [POPULAR LOCAL SPORT].
2. I have been slapped or hit by my husband or partner AFTER THE ONSET OF COVID-19
3. I like [NAME OF WELL KNOWN TV SHOW, BUT NOT ONE EVERYONE LIKES]
4. I prefer [LOCAL FOOD THREE] to [LOCAL FOOD FOUR]
98. Don’t know [DO NOT READ] [EXCLUSIVE] [ANCHOR]
99. Refused [DO NOT READ] [EXCLUSIVE] [ANCHOR]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND CALLBACK LATER]ASK SPLIT SAMPLE = GROUP 1
C25.2 INTERVIEWER PLEASE ASSESS WHETHER YOU THINK THE RESPONDENT UNDERSTOOD HOW TO ANSWER
THE QUESTION. FOR INSTANCE, DID THE RESPONDENT ASK FOR INSTRUCTIONS TO BE REPEATED? DID THEY TAKE
A LONG TIME TO ANSWER? DID THEY SEEM UNSURE?
SINGLE ANSWER
1. Yes, RESPONDENT UNDERSTOOD
2. No, RESPONDENT DID NOT UNDERSTANDASK SPLIT SAMPLE = GROUP 2
C26A. Please tell me how many of the following statements you regard as true:
17

RANDOMIZE STATEMENTS
READ OUT + WRITE IN NUMERIC 0-3
1. I prefer [LOCAL FOOD ONE] to [LOCAL FOOD TWO]
2. I like [NAME OF WELL KNOWN LOCAL MUSICIAN, BUT NOT ONE EVERYONE LIKES]
3. Women in my family enjoy watching [POPULAR LOCAL SPORT].
98. Don’t know [DO NOT READ] [EXCLUSIVE] [ANCHOR]
99. Refused [DO NOT READ] [EXCLUSIVE] [ANCHOR]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND CALLBACK LATER]ASK SPLIT SAMPLE = GROUP 2
C26.1 INTERVIEWER PLEASE ASSESS WHETHER YOU THINK THE RESPONDENT UNDERSTOOD HOW TO ANSWER
THE QUESTION. FOR INSTANCE, DID THE RESPONDENT ASK FOR INSTRUCTIONS TO BE REPEATED? DID THEY TAKE
A LONG TIME TO ANSWER? DID THEY SEEM UNSURE?
SINGLE ANSWER
1. Yes, RESPONDENT UNDERSTOOD
2. No, RESPONDENT DID NOT UNDERSTAND, PLEASE REPEAT INSTRUCTIONS BEFORE CONTINUINGASK SPLIT SAMPLE = GROUP 2
C26B. Please tell me how many of the following statements you regard as true:
RANDOMIZE STATEMENTS
READ OUT + WRITE IN NUMERIC 0-3
1. People in my family have played [POPULAR LOCAL SPORT].
2. I like [NAME OF WELL KNOWN TV SHOW, BUT NOT ONE EVERYONE LIKES]
3. I prefer [LOCAL FOOD THREE] to [LOCAL FOOD FOUR]
98. Don’t know [DO NOT READ] [EXCLUSIVE] ] [ANCHOR]
99. Refused [DO NOT READ] [EXCLUSIVE] [ANCHOR]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND CALLBACK LATER]ASK SPLIT SAMPLE = GROUP 2
C26.2 INTERVIEWER PLEASE ASSESS WHETHER YOU THINK THE RESPONDENT UNDERSTOOD HOW TO ANSWER
THE QUESTION. FOR INSTANCE, DID THE RESPONDENT ASK FOR INSTRUCTIONS TO BE REPEATED? DID THEY TAKE
A LONG TIME TO ANSWER? DID THEY SEEM UNSURE?
SINGLE ANSWER
1. Yes, RESPONDENT UNDERSTOOD
2. No, RESPONDENT DID NOT UNDERSTANDSHOWSCREEN: READ Thank you for your responses so far. We just have a few more questions for you before theend of this interview.
ASK ALL
C27. Now I’m going to ask you about some situations that you or any other women you know may haveexperienced. For each situation, please tell if you or any other women you know have experienced this only
before the start of COVID-19, only since the start of COVID-19, both before and since the start of COVID-19, or
not at all. Please listen carefully and just answer “yes” or “no” for each question I ask.
READ ANSWERS. MULTIPLE ANSWER EACH ROW RANDOMIZE ROWS
ROWS
1. Been slapped, hit, kicked, had things thrown at them, or other physical harm
2. Been yelled at, called names, humiliated18

3. Had resources (like healthcare) or basic needs (like money, food, water, shelter) denied
4. Been forced to stay alone for long period of time or denied communication with other people
5. Been the subject of inappropriate jokes, suggestive comments, leering, or unwelcome touch/kisses,
COLUMNS
1. Yes, before the start of COVID-19
2. Yes, since the start of COVID-19
3. No [DO NOT READ] [EXCLUSIVE]
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]ASK ALL
C28. Are any of the following support services available for women in your community?
READ ANSWERS. RESPONDENT SHOULD ANSWER ONLY WITH YES AND NO. SINGLE ANSWER EACH ROW.
RANDOMIZED ANSWERS.
ROWS
1. Information about security/crime prevention
2. Access to basic needs such as shelter, food, clothing
3. Medical support
4. Someone to talk to like professional mental health experts
5. Legal support or help in reporting the incident or dealing with police
6. Financial support
COLUMNS
1. Yes
2. No
98. Don’t know [DO NOT READ] [EXCLUSIVE]
99. Refused [DO NOT READ] [EXCLUSIVE]
00. [Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0 AND
CALL BACK LATER]

CLOSING OF INTERVIEWASK ALL.

1.
2.

[Scripter: limit the number of the phones to 5]
And as a final question, I would like to know if you have another mobile phone number besides the one
I am calling you on? IF YES: How many other mobile phone numbers do you have?
[SINGLE ANSWER]
No / No other numbers
Yes: WRITE IN NUMBER

98.
99.
00.

Don’t know [DO NOT READ] [EXCLUSIVE]
Refused [DO NOT READ] [EXCLUSIVE][Scripter: insert country specific “POPULAR LOCAL FOOD”] [DO NOT READ] [EXCLUSIVE] [GO TO SS0]S12.

ASK ALLSHOWSCREEN: READ This marks the end of the questions I have for you. Before we close, do you have anythingelse you want to say about any of the responses you shared today?
INTERVIEWER WRITE IN ANY NOTES AS NEEDED add open end [O] not mandatory
19

ASK ALLSHOWSCREEN: READ Should you require information or further support with regards to these topics, kindly call
[INSERT LOCAL HELPLINES]. It’s free for everyone. You can also refer your family, friends, neighbours or anyone
who needs support.
NOTE TO INTERVIEWER: SHOULD YOU FIND A SURVIVOR WHO NEED SUPPORT, THEN REFER THEM TO [INSERTLOCAL HELPLINES]. DO NOT TRY TO COUNSEL THE SURVIVOR, BE CALM AND OPEN WITH THEM. LISTEN CALMLY
AND SEEK THEIR APPROVAL TO LINK THEM TO SOMEONE WHO CAN PROVIDE GUIDANCE AND SUPPORT TO THEM.
IT IS VERY IMPORTANT TO RESPECT SOMEONE’S DECISION AS TO WHETHER THEY WILL CALL THE HELPLINE OR NOT.
ASK ALLSHOWSCREEN: Thank you for your participation in this mobile phone survey.
IF COUNTRY=05 (Ivory Coast): You will receive your [Scripter: insert country specific PLACEHOLDER] airtime crediton this phone within the next 2 days.

ASK IF 00 [“POPULAR LOCAL FOOD”] CHOSEN
SS0. What are currently, during COVID-19, are the top three priority needs for you and your household?
DO NOT READ ANSWERS. MULTIPLE ANSWER UP TO THREE
1. Health care
2. Food
3. Water
4. Sanitation – Hygiene
5. Shelter and household items
6. Being sure that you can continue to live in your current place (security of tenure)
7. Education
8. Earning a living/getting an income/working
9. Safety and Security
10. Other, specify [O]
98. Don’t know [DO NOT READ] [EXCLUSIVE] [ANCHOR]
99. Refused [DO NOT READ] [EXCLUSIVE] [ANCHOR]ASK IF 00 [“POPULAR LOCAL FOOD”] CHOSEN AND SS0 ASKED ON ANY QUESTION (SHOULD ALWAYS BE ASKED
AFTER SS0).
SS1. When would be a good time to call you back?
RECORD HH/MM/DD/MM OF CALLBACKHH/MM/DD/MMSHOW AFTER SS1.
SHOW SCREEN: Thank you, we will call you back at [HH/MM/DD/MM] you requested. Thank you again and have agreat day! [END SURVEY]ASK IF COUNTRY = 04 (Colombia)
Por último, permítame recordarle que la información que usted nos ha entregado será tratada de manera
confidencial, sin embargo, le agradeceríamos que usted autorizara entregar la información que usted nos ha
dado, en cuyo caso necesitaría su autorización declarada.
AUT1. ¿Autoriza la entrega de sus datos de contacto? (DIS: RU).
20

Si
No

1
2

AUT2. ¿Autoriza la entrega de sus respuestas? (DIS: RU).
Si
1
No
2
ASK IF COUNTRY =05 (Ivory Coast)
RC. Record completed survey info
1.
2.
3.
4.

SenufoDiouleBaouleFrançais

ASK IF COUNTRY =19 (Paraguay)
PYLANG. Interviewer please indicate in which language the respondent answered the questions?
1. Spanish only
2. Both Spanish and Guarani or other local language
3. Guarani or other local language (not Spanish)

21