Challenge for the Global Economy and a Better Globalization
Session 2 : Future of Work

Realization of “Society5.0”
Society5.0: Aiming for a New Human-centered Society

25 May 2018
Mayumi FUKUYAMA
GM Technology Management Center, R&D Group, Hitachi, Ltd.

© Hitachi, Ltd. 2018. All rights reserved.

1 Era of Uncertainty
Increased global connection of stakeholders with the rapid evolution of ICT
Rapidly increasing complexity of societal issues in this era of uncertainty

ＩＣＴ/ＡＩ

20th century

21th century

Era of predictability

Era of uncertainty

Science and Technology

Social Science

Mass production

SystemThings and economic values

Ideas, service and social values

Streamlining &Labor saving
measuresBusiness creation

Social structure© Hitachi, Ltd. 2018. All rights reserved.

© Hitachi, Ltd. 2018. All rights reserved.

1

2 Achieving a sustainable world©©2018Hitachi,Ltd. All rights
rightsreserved.
reserved.
Hitachi,Ltd. 2018.

3 Societal challenges facing JapanAn Advanced Country with Advanced Issues
Japan can contribute to resolving similar challenges worldwide

Shrinking labor force

Rising social security costs(million)

15~64 years old65 years +77342015

53205044(US$tn)

1.12015(US$bn)

33
2015

42~
472020

2025

2020

2025

Decreasing CO2 emissions

Rising infrastructure costs

39~
46

1.2

1.4

26% cut

1.4
1.0(billion tons)

80% cut

0.3
2015

2020

2025

© Hitachi, Ltd. 2018. All rights reserved.

4 Japan’s challenges

A sustainable and human centered society where everyone
can live a life with vitality and in comfort

Society 5.0
Healthcare・Medical・
Nursing careFinance
Mobility

Extension of healthy life
expectancy, improvement ofKeeping a lifestyle in apatients’ QoL
familiar region, and resolving
the shortage of drivers

QoL: Quality of Life

Production
Reduction of awaste in supply
chainInfrastructures,
Urban development Reduction of financial
Development of safeand secure cities
withstanding disasters

process costs, andimprovement of aconvenience inpayments

Society 5.0 means to create an advanced society, which will happen after many development stages of human society,from a hunter-gathering, settled agriculture, industrialization to today’s information society.
Reference : 5th Science and Technology Basic Plan Report, Council of Science, Technology and Innovation. Cabinet
Office, Government of Japan.
© 2018Hitachi,Ltd. All rightsrightsreserved.
reserved.
4© Hitachi,Ltd. 2018.
http://www8.cao.go.jp/cstp/english/index.html

5 The evolution of digital transformation
The digitalization of industrial and social infrastructures is accelerating
throughout the world
Digital Transformation becomes a pillar of industrial policy
China
EuropeIndustrie 4.0

Made in China
2025

Asia
Smart Cities

IoT

Artificial
intelligence

Japan

North America
Industrial InternetSociety5.0

Robotics

Bigdata

Blockchain

Hitachi,Ltd. 2016.
All rights
reserved.
© Hitachi,© Ltd.
2018.
All rights
reserved.

6 What is happening : Industrial structure reform
Structural reform from conventional systems in all industries
Manufacturing
Infrastructure
Medical equipment
Industrial
Finance
Automotive
Pharmaceutical
Retailstructure reform Power supply equipment
CapitalSmartintensive
Personalize
Payment service Mobility service Healthcare service
infrastructure
・Energy solution ・Omni channel ・P2P Payment ・Fintech ・Shearing ・Digital health ・Wearable
Knowledge・Aggregator ・Smart city ・Smart manufacturing ・Mobile payment ・Autonomous drive
intensive
・New value chain
Example of mobility
service businesslogistics
Warehouse
Retail・EC
Industries
Transportation
related toBus・Taxi・Rail
automotive
Station・Office・School
ownliving
Sales・LoansRental・Lease
Shopping・Food&drink・Automotive Maintenance・
Medical・Education・Security
Repairindustry
UsePublicOEM
Resident
GS・Parking
Tier1
Charging station service
Sub suppliers
Microgrid
Insurance・
Material
Infrastructure
Licensemanufacturer

・Direction of change
IoT Bigdata

Total solution

Cross industries© Hitachi, Ltd. 2018. All rights reserved.

7 What is happening : Positive and negative effects
value creation

New service

New business creation

Efficiency

Comfortable
Drastic change inconventional
industry structure

human centered society

Cybersecurity
Inequality
Unemployment
Data ownership

Privacy
Hitachi,Ltd. 2016.
All rights
reserved.
© Hitachi,© Ltd.
2018.
All rights
reserved.

8 Human centric innovation : Invigorating the workplace:
Raising organization happiness level & productivity
From Hitachi’s case

AI automatically generates effective advice
that can raise the “happiness level” of employees,
using data obtained from wearable sensors
I want toenjoy mywork

7

An application to deliveradvice & visualize“happiness” level

Benefit confirmed infield test with approx.
600 participants from26 Hitachi Group sales &marketing departments© 2018Hitachi,Ltd. All rights
rightsreserved.
reserved.
© Hitachi,Ltd. 2018.

9 Society5.0 : A revolution in human resource development

Labor market

・Unemployment rate 2.8%
・Labor market participation rate 76 %・Supply-demand mismatching in employment
・Shortage of IT personnel 37 million (2020) 79million (2030)

Depopulation
Ageing society

・The number of people aged 15 to 64 shrink by 4.2 %(2015 - 2020)

Half of the children born 10 years ago will live to 107 years old.
Revolution in human resources development
towards the 100-year life era is a vital part ofthe society in which all citizens are dynamicallyengaged, and such society can’t be built
without the human resources development
revolution.
https://www.kantei.go.jp/jp/headline/ichiokusoukatsuyaku/jinsei100.html

A Revolution in Human Resource Development
Council for Designing 100-year society(Sep. 2017～)© Hitachi, Ltd. 2018. All rights reserved.

10 Society5.0 : A revolution in human resource development

Council for Designing 100-year society(Sep. 2017～)
Reform for education

Infrastructure development●Education opportunity open to all people
Reducing burden of education, Free education●Higher education
Higher education reform for●Recurrent education
recurrent education●Diversification of hiring
Employment of the elderly●Social security
From focusing on theelderly to social security for
all generations

Re-education
E-learning
Skill certification system
Education and training benefits

・New Economic Policy Package Chapter 2(2017)
・Leasing policy package (2018)© Hitachi, Ltd. 2018. All rights reserved.