Security
SystemUser's Manual
VIA-30PSE, VISTA-10SE®

N7229V2 Rev C. 5/02

TABLE OF CONTENTSSYSTEM OVERVIEW......................................................................................3
General..........................................................................................................3
Zones.............................................................................................................3
Burglary Protection.......................................................................................3
Chime Feature..............................................................................................3
Alarms........................................................................................................... 4
Fire Protection ..............................................................................................4
Memory of Alarm .........................................................................................4
Phone Access & Voice Response Capability .............................................4
Paging Feature..............................................................................................4
ABOUT THE KEYPADS ................................................................................5
Keypad Styles ...............................................................................................5
Keypad Types ...............................................................................................5
FUNCTIONS OF THE KEYPAD ...................................................................8
SECURITY CODES.......................................................................................10
To Assign, Change, or Delete User Codes ..............................................10
Duress Code...............................................................................................10
To Change Your Master Code...................................................................11
Quick Arming..............................................................................................11
Phone Module .............................................................................................11
ENTRY/EXIT DELAYS..................................................................................12
General........................................................................................................12
Exit Delay Alerting Sound ..........................................................................12
CHECKING FOR OPEN ZONES ................................................................13
BYPASSING PROTECTION ZONES .........................................................14
Using the BYPASS Key..............................................................................14
Quick Bypass..............................................................................................15
ARMING PERIMETER ONLY (STAY).......................................................16
ARMING PERIMETER ONLY (INSTANT)................................................17
ARMING ALL PROTECTION (AWAY).....................................................18

ARMING ALL PROTECTION (MAXIMUM)............................................. 19
DISARMING THE SYSTEM AND SILENCING ALARMS ..................... 20
EXIT ALARMS .............................................................................................. 21
CHIME MODE ............................................................................................... 21
PANIC KEYS ................................................................................................. 22
OUTPUT RELAY OPTIONS........................................................................ 23
TESTING THE SYSTEM .............................................................................. 24
PAGING FEATURE...................................................................................... 25
TROUBLE CONDITIONS............................................................................ 26"CHECK" and "BATTERY" Displays....................................................... 26
Other Trouble Displays ............................................................................. 27
Total Power Failure ................................................................................... 28
FIRE ALARM SYSTEM (IF INSTALLED) ................................................ 29
Silencing Fire Alarms................................................................................ 29
Manually Initiating a Fire Alarm................................................................ 30
NFPA RECOMMENDATIONS ON SMOKE DETECTORS ................... 31
EMERGENCY EVACUATION .................................................................... 32
QUICK GUIDE TO SYSTEM FUNCTIONS............................................... 33
SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS ........................... 34
Alpha Display Keypads.............................................................................. 34
Fixed-Word Display Keypads................................................................... 35
PROTECTION ZONES LIST ....................................................................... 36
OWNER’S INSURANCE CREDIT REQUEST FORM ............................ 37
CANADIAN (DOC) STATEMENT............................................................. 39
FCC STATEMENTS..................................................................................... 40
LIMITATIONS STATEMENT ...................................................................... 42
SERVICING INFORMATION ...................................................................... 43
WARRANTY ................................................................................. Back CoverThis manual is a step-by-step guide that will aquaint you with the system's features and benefits. It defines the components andtheir functions, describes their operation, and provides clear step-by-step instructions for normal and emergency procedures.
Keep this manual in a convenient place so that you can refer to it as necessary.
–2–

SYSTEM OVERVIEW
GeneralCongratulations on your ownership of an Ademco Security System. You've made a wise
decision in choosing it, for it represents the latest in security protection technology today,
including microcomputer technology to monitor all system status. Ademco is the world's
largest manufacturer of security systems and millions of premises are protected by
Ademco systems.
Basically, this system offers you three forms of protection: burglary, fire and emergency.
Your system may consist of at least one keypad which provides full control of system
operation, various sensors such as motion detectors and door and window sensing
devices, plus a selected number of strategically placed smoke or combustion detectors
designed to provide early warning in case of fire. Your system may also have been programmed to automatically transmit alarm or status messages over the phone lines to acentral alarm monitoring station.
All system functions are controlled by your keypad(s), which are described in the next
section, ABOUT THE KEYPADS.

Zones

Your system's sensing devices have been assigned to various "zones". For example, thesensing device on your Entry/Exit door may have been assigned to zone 06, sensing
devices on windows in the master bedroom to zone 10, and so on. These zone numbers
will appear on the display when an alarm or trouble condition occurs.

Burglary Protection

The burglary protection portion of your system must be turned on or "armed" before it willsense burglary alarm conditions and sound an alarm. Your system can be armed in one offour modes: STAY, AWAY, INSTANT and MAXIMUM. Refer to the ARMING THE SYSTEM
sections for instructions in using these modes of operation.

Chime FeatureYour system can be set to alert you to the opening of a door or window while it is disarmed
by using the CHIME mode. In this mode, three tones will sound at the Keypad(s)whenever a door or window is opened.

–3–

SYSTEM OVERVIEW
AlarmsWhen an alarm occurs, both the keypad and external sounders will sound, and a message
at the keypad will identify the zone(s) causing the alarm. In addition, if your system isconnected to a central monitoring station, an alarm message will be sent. To stop the alarmsounding, you simply disarm the system.

Fire Protection

When an alarm or trouble condition occurs, the keypad displays the number(s) of thezone(s) that caused the problem, and displays the type of alarm or trouble (ex. FIRE,
ALARM, CHECK). The display remains until it is cleared by entering the OFF sequence(security code + OFF key) twice.

Phone Access &Voice Response
Capability(Optional)

Your system may include a phone module that will permit you to access the system via a
Touch-tone phone, either on-premises or by call-in when away. The phone accessfeature will enable you to do the following:• Receive synthesized voice messages over the telephone regarding the status of the
security system.
• Arm and disarm the system and perform most function commands via the telephone,with voice confirmation provided after each command entry.

Paging Feature

If the paging feature has been programmed for your system, your pager will respond tocertain conditions as they occur in your system, and display code numbers indicating thetype of condition that has occurred.
For detailed information, refer to PAGING FEATURE on page 25.

–4–

ABOUT THE KEYPADSGeneralYour keypads allow you to control all system functions. The keypads feature a telephonestyle (digital) keys and a Liquid Crystal Display (LCD) which shows the nature and locationof all occurrences.
The keypads feature a built-in sounder which emits alarm sounds during alarm and trouble
conditions, and produces warning tones during entry and exit, delay periods (if soprogrammed). The sounder also provides acknowledgment tones when keys arepressed, and confirmation tones for successful command entries.

Keypad Styles

There are various styles of keypads, any of which may have been used in your system(see page 7). Although different in appearance, all styles are functionally the same,
except for their display windows (see “Keypad Types” below). The keys on some keypads
are located behind a flip-down cover which can be removed, if desired.

Keypad Types

There are two basic types of keypads, Alpha and Fixed-Word, either of which may havebeen used in your system.
• Alpha Keypads
These feature a 2-line, 32 character alphanumeric Liquid Crystal Display (LCD) which
can display the nature and location of all occurrences in friendly English.
• Fixed-Word Keypads
These are functionally similar to the Alpha Keypads, except that their LCD display uses
pre-designated (fixed) words to identify the nature and location of occurrences. Words
displayed on all Fixed-Word keypads are the same, except that their location in thedisplay window will vary with different models (see Styles A and B on page 6).
Unless stated otherwise, all commands and procedures described herein apply equally to
all keypads.
Typical displays that would appear on both Alpha and Fixed-Word keypads are depicted
throughout this manual.
–5–

ABOUT THE KEYPADS
AWAY
STAY
INSTANT
BYPASSNOT R E A D Y
R EA D Y
NO A C
AC
CHIME
BAT
ALARM
CHECK
FIRE

Fixed-Word Keypad Displays
All burglary zones, interior & perimeter, are armed.
NO AC
AWAY
Perimeter burglary zones, such as windows and
CHIME
STAY
doors are armed.
BAT
INSTANTALARM BYPASSPerimeter burglary zones armed and entry delay is
CHECK
turned off.
FIRE
NOT READY
One or more burglary protection zones have been
STYLE A
bypassed.
Appears when burglary portion of the system is
not ready for arming (due to one or more open
NO AC
AWAY
protection zones).
BYPASS NOT READY
The burglary portion of the system is ready to be
ALARM
ALARM STAY CHIME BAT
armed.
FIRE
FIRE CHECK INSTANT
Appears when AC power has been cut off.
System is operating on backup battery power.
STYLE B
Appears when AC power is present.
Appears when the CHIME feature is ON.
FIXED-WORD KEYPAD DISPLAYS
Low system battery (if no zone number is shown),
or Low battery condition in a wireless sensor(if zone number is also shown).
Appears when an intrusion has been detected and the system is armed (also appears during
a Fire alarm). Accompanied by the ID # of the zone in alarm.
Appears when a malfunction is discovered in the system at any time or if a fault is detected ina FIRE zone at any time or in a DAY(Trouble)/NIGHT(Alarm) burglary zone during a disarmed
period. Accompanied by a display of zone number in trouble.
Appears when a fire alarm is present. Accompanied by a display of the zone # in alarm.

00
00

00
00 AWAY
STAY–6–

ABOUT THE KEYPADSKEYPADS WITH FLIP-DOWN KEY COVERS ARE SHOWN WITH COVER REMOVED

ARMED

READY

OFF

AWAY

STAY

1

2

3

MAX

TEST

BYPASS

4

5

6

INSTANT

CODE

CHIME

7

8

9

0

#

READY

*

PANIC

6139 ALPHA KEYPAD

AWAY
NO AC
STAY
CHIME
BAT
ALARM INSTANTCHECK BYPASSNOT READY
FIRE

00 AWAY

ARMED

OFF

AWAY

STAY

1

2

3

MAX

TEST

BYPASS

4

5

6

INSTANT

CODE

CHIME

7

8

9

*

ARMED

READY

OFF

A

AWAY

STAY

1

2

3

MAX

TEST

BYPASS

4

5

6

INSTANT

CODE

CHIME

7

8

9

0

#

B
C

READY

0

NO AC

BYPASS NOT READY

ALARM STAY CHIME BATFIRE CHECK INSTANT

READY

READY

#

*

PANIC

6127/6128

6137
FIXED-WORD KEYPADS

–7–

PANIC

FUNCTIONS OF THE KEYPAD
10. CHIME KEY: Turns CHIME mode on and off. When on, the
1 DISPLAY WINDOW. Alpha Keypads: A 2-line, 32opening of windows or doors while the system is disarmed
character Liquid Crystal Display (LCD). Displays protection
will sound 3 beeps at the keypad(s).
point identification, system status, and messages. FixedWord Keypads: Display protection zone ID and system
11. ✱READY KEY: Displays all open protection zones.
status messages using pre-designated words (see page 6).
2. OFF KEY: Disarms burglary portion of the system, silences
12.
# KEY: "Quick Arm" key permits ARMING of the sysalarms and audible trouble indicators, and clears visualtem
without use of a security code (if so programmed).
display after problem's correction.
13. KEYS 0–9†: Used to enter your security code(s).
3. AWAY KEY: Arms the entire burglary system, perimeter andinterior.
14. READY INDICATOR: (GREEN) Lit when the system isready to be armed (no faults present). While the system is
4. STAY KEY: Arms perimeter portion of burglary system only.
disarmed, this indicator will go on and off as protection
Interior protection is not armed, which allows movement withinzones are closed and opened.
premises without causing alarm.
Note: On some keypads there is, instead, a POWER
5. MAXIMUM KEY: Arms in manner similar to AWAY mode,
INDICATOR (Green) which is lit when AC power is present. If
but without the entry delay feature, thus providing maximum
the indicator is off, the system may still be operating, but onprotection. An alarm will occur immediately upon opening any
its backup battery power.
protection point, including the main door.
15.
ARMED INDICATOR: (RED) Lit when the system has
6. TEST KEY: Tests the system and alarm sounder ifbeen armed (STAY, AWAY, INSTANT or MAXIMUM).
disarmed. Refer to TESTING THE SYSTEM section for test
16. INTERNAL SOUNDER: The built-in keypad sounderprocedures.
mimics the alarm sounder during alarms, and will also "beep"
7. BYPASS KEY: Removes individual protection zones fromduring certain system functions.
being monitored by the system.
17.
EMERGENCY (PANIC) KEYS:
8. INSTANT KEY: Arms in manner similar to STAY mode, but
Individual keys A, B, and C (key D not used).
without the entry delay feature. Entering via the entry/exit
On some keypads, these keys are not present and certain
door will cause an instant alarm.
key pairs may be available for emergency functions.
9. CODE KEY: Used to assign additional user codes for otherFor further information, refer to the PANIC KEYS section.
users of the system.
† Note: Keys [1] through [9] each perform their associated companion functions (OFF, AWAY, STAY, etc.)
when preceded by an entry of the security code (as described later).
–8–

1

2

5

3

4

6
ARMED

READY

A

15

A

14

B

B

SHOWN WITH
FLIP-DOWNKEY COVERREMOVED

C
C

16

D

OFF
OFF

AWAY
AWAY

STAY

1
1

2
2

3
3

MAX
MAX

TEST
TEST

BYPASS

44

5
5

6
6

INSTANTINSTANT

CODE

CHIME
CHIME

7
7

8
8

9
9

0
0

#
#

8

9

10

READY
READY

*
*
17

7

11

PANIC

12

13

TYPICAL ALPHA KEYPAD
Fixed-Word Keypads are functionally similar, except for screen displays (see page 6).
IMPORTANT!: When entering codes and commands, sequential key depressions
must be made within 2 seconds of one another. If 2 seconds elapses without a key
depression, the entry is aborted and must be repeated from its beginning.
–9–

SECURITY CODES
GeneralAt the time of installation, your installer programmed a personal four-digit Master code,
known only to you and yours. This code is used to perform most system functions,
including arming and disarming of the system. As an additional safety feature, temporary
User Codes can be assigned for use by those not having a need to know the Mastercode. Note that the Master code remains in effect even when other user codes are
assigned.
IMPORTANT! When performing any of the procedures that follow, do notallow more than 2 seconds to elapse between steps, otherwise the entry
will be aborted, and the procedure must be repeated from its beginning.

To Assign, Change, orDelete User Codes

The Master security code can be used to assign up to 4 secondary User codes. It can also
be used to change any User code or to remove (delete) any secondary User code fromthe system.
To Assign or Change a User Code:
1. Enter your Master code and press the CODE [8] key.
2. Enter the single-digit User Number for whom a code is to be assigned or changed(User Nos. 3 to 6 may be assigned.)
3. Enter the desired 4-digit code for use by that User Number. The keypad will beep
once when a User code has been successfully entered.
To Delete a User Code:
Perform steps 1 and 2 above and then stop. In a few moments, the keypad will beep
once, indicating that the existing code has been deleted.

It is recommended that
obvious codes such as
1-1-1-1 or 1-2-3-4 not be
assigned.
Temporary users should
not be shown how to use
any system function thatthey do not need to know
(e.g., how to bypass protection zones).

Duress CodeThis feature is intended for use when you are forced to disarm or arm the system under
threat. When used, the system will act normally, but can silently notify the central station ofyour situation, if that service has been provided.
The Duress code may be any 4-digit code assigned to User Number 8.
–10–

SECURITY CODES (Continued)
Duress Code(Continued)

To Change Your Master
Code

Quick Arming
Ask your installer if "Quick
Arming" is active for yoursystem; if so, check here:

Phone Module
Ask your installer if yoursystem includes a phone
module; if so, check here:

To program a Duress code:
Enter your Master Code + 8 + 8 + [desired 4-digit duress code].
The keypad will beep once.
Note: The Duress code must differ from the Master Code or any other User’s Code.
To change the Duress code:
Enter Master Code + 8 + 8 + [new 4-digit duress code].
To delete the Duress code:
Enter your Master Code + 8 + 8, and then stop. When the keypad beeps once it signifies
that the code has been deleted.
1.
2.
3.
4.

Enter your Master code and press the CODE [8] key.
Enter “2”.
Enter your new Master code.
Enter your new Master code again. The keypad will beep 3 times, indicating
acceptance.

If your system supports "Quick Arming", the "#" key can be pressed in place of the
security code when arming the system. The security code is always required, however,when disarming the system.
If your system includes a phone module, your installer will have programmed a 2-digit
phone access code for your system. Be sure to obtain this phone code from your installer.
Complete information regarding the use of this phone access feature is provided in a
separate manual entitled PHONE ACCESS USER'S GUIDE, which accompanies thephone module.
–11–

ENTRY/EXIT DELAYS
General Information

Your system has preset time delays, known as exit delay and entry delay. When you arm
your system, exit delay gives you time to leave through the entry/exit door without
setting off an alarm. Entry delay gives you time to disarm the system when you re-enter
through the entry/exit door. The system must be disarmed, however, before the entry
delay period ends, or an alarm will occur. The keypad will beep slowly during the entry delay period, reminding you to disarm the system.
You can also arm the system with no entry delay at all by using either INSTANT or
MAXIMUM arming modes. These modes can provide greater security while you are
sleeping or while you are away for extended periods of time.
See your installer for your delay times and record them here:
Exit Delay:

seconds

Entry Delay:

seconds

Remember, there will be no entry delay
when arming INSTANT or MAXIMUM.

Exit Delay
Alerting Sound

When arming AWAY (see page 18) or MAXIMUM (see page 19), slow beeps will soundfrom the keypad(s) during the exit delay, turning to fast beeps during the final fiveseconds of the exit delay time.
Ask your installer if this feature is active for your system, and if so, check here:–12–

CHECKING FOR OPEN ZONES✱

Using the B efore arming your system, all protected doors, windows and other protection zones
READY Key must be closed or bypassed (see BYPASSING PROTECTION ZONES section), otherwise
the keypad will display a "Not Ready" message, and if your keypad has a READY indicatorlight, it will not be lit. The READY key can be used to display all faulted zones, making iteasier for you to secure any open zone.
To display faulted zones, simply press and release the READY [✱] key (do not entercode first).
Secure or bypass the zones displayed before arming the system.
A "Ready" message will be displayed when all protection zones have been either closed
or bypassed and the keypad's READY indicator light (if present) will be lit. The system canthen be armed. if desired.
READY

TO DISPLAY OPEN ZONES, PRESS THE
TYPICAL DISPLAYS
WHEN NOT READY TO ARM

DISARMED - PR ES S ✱TYPICAL DISPLAYSINDICATING OPEN PROTECTION ZONE(AFTER PRESSING READY KEY)

FAULT 06 FRONTUPSTAIRS BEDROOMTO S HO W F AU LTSALPHANOT READYFIXED-WORD

06

TYPICAL DISPLAYSINDICATING "READY TO ARM"

RE ADY TO ARM
ALPHA

AC

AC

NOT READYREADY

FIXED-WORD

–13–

KEY.

**** DISARMED ****

ALPHA
AC

✱

FIXED-WORD

BYPASSING PROTECTION ZONES
6

Using the
BYPASS Key
LIMITATIONThe system will notallow fire zones tobe bypassed.

All bypasses are removed
when an OFF sequence(security code plus OFF)is performed.

This key is used when you want to arm your system with one or more zones intentionallyunprotected. The system must be disarmed first.
1. Enter your security code and press the BYPASS key.
2. Enter the zone number(s) for the zone(s) to be bypassed (e.g., 06, 10, 13, etc.).
Single digit zone numbers must be preceded by a zero (e.g. 05, 06).
3. When finished, the keypad will momentarily display a "Bypass" message for each bypassed zone number. Wait for these zones to be displayed, to confirm their bypass.
4. Arm the system as usual.
Bypassed zones are unprotected and will not cause an alarm if violated
while your system is armed.
TO BYPASS ZONES:• Enter Code.
• Press Bypass Key.
• Enter Zone Nos.
• Wait For Bypassed Zones
To Be Displayed.
• Arm System As Usual.

TYPICAL MOMENTARY DISPLAYSOF BYPASSED ZONEBYPASS 06 FRONTUPSTAIRS BEDROOM
ALPHA

06

AC
BYPASSFIXED-WORD–14–

BYPASSING PROTECTION ZONES (Continued)
Quick Bypass
Ask your installer if"Quick Bypass" is active
for your system, and if
so, check here:

If your system supports "Quick Bypass", it allows you to easily bypass all open (faulted)
zones without having to enter zone numbers individually. This feature is useful if, forexample, you routinely leave certain windows open when arming at night.
To use this feature, enter your security code, press the BYPASS key, then stop. In a few
moments, all open zones will be displayed along with a "Bypass" message. Wait for all
bypassed zones to be displayed, then arm the system as usual.
TYPICAL DISPLAYS"READY TO ARM WITH ZONES BYPASSED"ACBYPASSREADYFIXED-WORD

DISARMED BYPASSRE ADY TO ARM
ALPHA

THE SYSTEM CAN NOW BE ARMED WITH ZONE(S) BYPASSED–15–

ARMING PERIMETER ONLY
WITH ENTRY DELAY ON
3Using theSTAY KeyBEFORE ARMING,
close all doors and windows(see CHECKING FOR OPENZONES on page 13).

THE STAY MODE ARMS
THE PERIMETER, BUT
ALLOWS USE OF THE
ENTRY/EXIT DOOR.
PERSONS WITHIN THE
PREMISES CAN MOVEABOUT FREELY.

Use this key when staying inside, but expect someone to use an entry/exit door later.
1. Enter your security code and press the STAY key.
2. The keypad beeps three times and displays the armed STAY message. The red
ARMED indicator lights. Note that there is an exit delay in effect before arming actuallytakes place. See the note below.
3. After arming, an alarm sounds immediately if a protected perimeter window or nonentry/exit door is then opened, but you may otherwise move freely throughout thepremises.
Anyone entering later can enter through an entry/exit door without causing an alarm, butthey must disarm the system within the entry delay period to avoid sounding an alarm.
If you wish to open the entry/exit door to let someone in after arming STAY, you can restart the exit delay at any time – simply press the [✱ ] key, and then let that person in.
This will avoid having to disarm the system and then re-arm it again.
N o t e : When you first arm the system in the STAY mode, “You may exit now” will be
displayed on the second line of an Alpha keypad during the programmed exit
delay. This delay is in effect in the system even when arming STAY. When theexit delay period ends, the system is fully armed in the STAY mode.
TYPICAL DISPLAYS – “ARMED STAY”
AC

STAY
FIXED-WORD

ARME D *** STAY ***YOU M AY E XIT NOW

ALPHA
The message “you may exit now”>
disappears when the exit delay expires.

–16–

ARMING PERIMETER ONLY
WITH ENTRY DELAY OFF

Using the7

INSTANT Key

BEFORE ARMING,
close all doors and windows(see CHECKING FOR OPENZONES on page 13)

THE INSTANT MODE
ARMS THE PERIMETER(INCLUDING THE
ENTRY/EXIT DOOR), WITHNO ENTRY DELAY.
PERSONS WITHIN THE
PREMISES CAN MOVEABOUT FREELY

Use this key when staying inside and do not expect anyone to use an entry/exit door.
1. Enter your security code and press the INSTANT key.
2. The keypad beeps three times and displays the armed message. The red ARMED
indicator lights. Note that there is an exit delay in effect before arming actually takes
place. See the note below.
3. After arming, an alarm sounds immediately if any protected perimeter door or window
is opened, but you may otherwise move freely throughout the premises.
An alarm sounds immediately if anyone opens an entry/exit door.
If you wish to open the entry/exit door to let someone in after arming INSTANT, you canre-start the exit delay at any time – simply press the [✱ ] key, and then let that person
in. This will avoid having to disarm the system and then re-arm it again.
N o t e : When you first arm the system in the INSTANT mode, “You may exit now” will be
displayed on the second line of an Alpha keypad during the programmed exit
delay. This delay is in effect in the system even when arming INSTANT. When theexit delay period ends, the system is fully armed in the INSTANT mode.
TYPICAL DISPLAYS – “ARMED INSTANT”
AC

STAY

ARME D * INSTANT*YOU M AY E XIT NOWINSTANT>FIXED-WORD

ALPHA

The message “you may exit now “
disappears when the exit delay expires.

–17–

ARMING ALL PROTECTION
WITH ENTRY DELAY ON
2Using the
AWAY KeyBEFORE ARMING,
close all doors and windows(see CHECKING FOR OPENZONES on page 13)

Use this key when no one will be staying inside.
1. Enter your security code and press the AWAY key.
2. The keypad beeps twice and displays the armed message. The red ARMED indicatorlights.
3. You may leave through an entry/exit door during the exit delay period without causing
an alarm.
After the exit delay expires, the system arms and sounds an alarm immediately if aprotected window or non-entry/exit door is opened, or if any movement is detected inside
your premises.
You may re-enter through an entry/exit door, but must disarm the system
within the entry delay period to avoid an alarm.
TYPICAL DISPLAYS"ARMED AWAY"

THE AWAY KEY
ARMS THE ENTIRE SYSTEM(INTERIOR AND PERIMETER),BUT ALLOWS USE OF
THE ENTRY/EXIT DOOR.

ARME D *** AWAY ***YOU M AY E XIT NOW

The message "you may exit now" changes to
ALL SECURE when the exit delay expires.
ALPHA

AWAY

FIXED-WORD

–18–

AC

ARMING ALL PROTECTION
WITH ENTRY DELAY OFF
4

Using theMAXIMUM Key

BEFORE ARMING,
close all doors and windows(see CHECKING FOR OPENZONES on page 13)

Use this key when the premises will be vacant for extended periods oftime such as vacations, etc., or when retiring for the night and no one will be moving
through protected interior areas.
1. Enter your security code and press the MAXIMUM (MAX) key.
2. The keypad beeps twice and displays the armed MAXIMUM message. The red
ARMED indicator lights.
3. You may leave through an entry/exit door during the exit delay period without causing
an alarm.
After the exit delay expires, the system arms and sounds an alarm immediately if any
protected door or window is opened, or if any movement is detected inside yourpremises.
An alarm sounds immediately, when someone re-enters.
TYPICAL DISPLAYS"ARMED MAXIMUM"

THE MAXIMUM KEY
ARMS THE ENTIRE SYSTEM(INCLUDING THE ENTRY/EXIT DOOR
WITH NO ENTRY DELAY).

ARME D * MAXIMUM *YOU M AY E XIT NOW

The message "you may exit now" changes to
ALL SECURE when the exit delay expires.
ALPHA

AWAY
INSTANTFIXED-WORD

–19–

AC

DISARMING THE SYSTEM AND SILENCING ALARMS
1Using theOFF Key

IMPORTANT:
If you return and themain burglary sounder ison, DO NOT ENTER, but
CONTACT THE POLICE from anearby safe location.
If you return after an
alarm has occurred andthe main sounder has
shut itself off, the keypad
will beep rapidly upon yourentering, indicating that an
alarm has occurred during
your absence.
LEAVE IMMEDIATELY, and
CONTACT THE POLICE from anearby safe location.

The OFF key is used to disarm the system and to silence alarm and trouble sounds.
To Disarm the System
Enter your security code and press the OFF key.
The "Ready" message will be displayed, and the keypad will emit a single tone to confirm
that the system is disarmed.
To Silence a Burglary Alarm
SEE IMPORTANT NOTE AT LEFT!
Enter your security code and press the OFF key to silence the alarm (or warning tonesof a Memory of Alarm).
Note the zone in alarm on the keypad display, and make that zone intact (close door,
window, etc.). Now enter the security code plus OFF sequence again to clear the
keypad's Memory of Alarm display. If the display will not clear and does not provide a"Ready" message, notify the alarm agency.
To Silence a Fire Alarm
Simply press the OFF key (the security code is not needed to silence FIRE alarms).
To then clear the keypad's Memory of Alarm display, enter your security code and press
the OFF key again. See page 29 for additional fire alarm information.

A FIRE alarm is an interrupted/pulsed sound. A BURGLARY alarm is a continuous/steady sound.
TYPICAL FIRE ALARM DISPLAY

FIR E 05
MA STE R BE D RO OM
ALPHA

05

TYPICAL BURGLARY ALARM DISPLAYAC

ALA RM 0 5
MA STE R BE D RO OM

ALARM
FIRE
FIXED-WORD

ALPHA

–20–

AC

05
ALARM
FIXED-WORD

EXIT ALARMS
Exit Alarm Warning
Displays and Sounds
Ask your installer if "Exit
Alarm Warning" is active
for your system, and if
so, check here:Your system may support and have been programmed for this feature.
When arming, if an exit or interior zone contains a fault during closing at the time the exit
delay ends, the alarm sounder and keypad sound continuously to alert you that an
unwanted alarm can be prevented if you take action:• If you disarm the system during the entry delay period that will immediately follow, thesound stops. The keypad displays "CANCELED ALARM "or "CA" as well as a zone
indication. No message is transmitted to the central station.
• If the system is NOT disarmed during the immediately following entry delay period, thesounds continue until the system is disarmed (or alarm sounder timeout occurs). The
keypad displays "EXIT ALARM" or "EA" as well as a zone indication. An "exit alarm"message will be sent to the central station.
N o t e : The latter "EXIT ALARM" conditions also result if an alarm from an exit or interiorzone occurs within two minutes after the end of an exit delay.
In any of the above cases, a second OFF sequence (security code + OFF key) will clear
the keypad display.

CHIME MODE
9

Using theCHIME KeyThis feature can be used
only while the burglary
system is disarmed.

Your system can be set to alert you to the opening of a door or window while it is disarmed
by using CHIME mode. When activated, three tones will sound at the Keypad whenever adoor or window is opened. Pressing the READY key will display the open protection
points.
To turn Chime Mode on, enter the security code and press the CHIME key. The
CHIME message will appear.
To turn Chime Mode off, enter the security code and press the CHIME key again.
The CHIME message will disappear.
–21–

PANIC KEYS
(FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS)
Using
Panic KeysYour system may have been programmed to use special keys or combinations of keys tomanually activate emergency (panic) functions. The functions that might be programmed
are: Silent Emergency, Audible Emergency, Personal Emergency, and Fire.
A silent emergency sends a silent alarm signal to the central station*, but there is no
audible alarm or visual display.
An audible emergency sends a signal to the central station* and sounds a loud,steady alarm at your keypad(s) and at any external sounders that may be connected(ALARM plus a zone number is also displayed).
A personal emergency alarm sends an emergency message to the central station*and sounds at keypad(s), but not at external bells or sirens.
A fire alarm sends a fire alarm message to the central station* and uniquely sounds at
keypad(s) and external bells and sirens (FIRE plus a zone number is also displayed).
* If connected to a central station.

TO INITIATE A PANIC FUNCTION AT ANY TIME OF DAY OR NIGHT:• Press an active lettered key (A, B or C) for at least two seconds.
or, if lettered keys are not present on the keypad,• Press both keys of an active pair at the same time.
See next page for panic functions that have been assigned to keys.
Also see Duress Code feature on page 10.

–22–

PANIC KEYS (Continued)
CHECK IFACTIVEPANIC
KEY(S)PLACE A CHECK NEXT TO PROGRAMMEDFUNCTIONZONENUMBER[A]____SILENT, ____AUDIBLE, ____PERSONAL, ____FIRE

95

[B]

____SILENT, ____AUDIBLE, ____PERSONAL, ____FIRE

07

SEE YOUR INSTALLER[C]____SILENT, ____AUDIBLE, ____PERSONAL, ____FIRE

96

AND NOTE HEREOR

THE KEY(S) & FUNCTION(S)[1] & [✱]____SILENT, ____AUDIBLE, ____PERSONAL, ____FIRE

95

PROGRAMMED[✱] & [#]____SILENT, ____AUDIBLE, ____PERSONAL, ____FIRE

07

FOR YOUR SYSTEM[3] & [#]____SILENT, ____AUDIBLE, ____PERSONAL, ____FIRE96• KEYS [A], [B], AND [C] ARE NOT PRESENT ON ALL KEYPADS.
• KEY [D], IF PRESENT ON YOUR KEYPAD, IS NOT ACTIVE HERE.

OUTPUT RELAY OPTIONSProgrammed
Actions(in response to

Ask your installer to provide information on any special system actions thathave been programmed during installation.
A C TION

zone activity
or manual entries)–23–

STA R TEDB Y

STOPPEDB Y

TESTING THE SYSTEM
TO BE CONDUCTED WEEKLY
5Using theTEST KeyNO ALARM REPORTS
WILL BE SENT TO THE
CENTRAL MONITORINGSTATION while thesystem is in Test mode.

The TEST key puts your system into the Test mode, which allows each protection point
to be checked for proper operation.
1. Disarm the system and close all protected windows, doors, etc. The keypad's READY
message should be displayed and the READY indicator (if present) should be lit.
2. Enter your security code and press the TEST key.
3. As the Test mode is entered, the external siren or bell will sound for 2 seconds andthen turn off.
Each time a protection zone is faulted, the keypad sounds 3 beeps.
The keypad will sound a single beep every 40 seconds as a reminder that the system
is in the test mode.
If these sounds do not occur, call for service immediately.
4. Open and close each protected door and window in turn and listen for the required
sounds The identification of each faulted protection point should appear on the display.
5. Walk in front of any interior motion detectors (if used) and listen for the required soundas movement is detected. The identification of the detector should appear on thedisplay when it is activated.
N o t e : Wireless PIR (Passive Infrared) units will send signals out only if they have been
inactive for 3 minutes.
6. Follow the manufacturer's instructions to test all smoke detectors, to ensure that all
are functioning properly. The identification of each detector should appear on thedisplay when each is activated.

–24–

TESTING THE SYSTEM (Continued)
7. After all protection points have been checked and restored, there should be no zone
identification numbers displayed. If a problem is experienced with any
protection point (no confirming sounds, no display), CALL FORSERVICE IMMEDIATELY.
8. Turn off the Test mode by entering the security code and pressing the OFF key.

PAGING FEATURE
If the paging feature has been programmed for your system, your pager will respond to certain conditions as theyoccur in your system by displaying a 10-digit code that will indicate the type of condition that has occurred. The 10digit code will use the following format: SSSS–EEE–NNN
SSSS will be your particular 4-digit subscriber No. (this same number will always appear at the beginning of thedisplay on your pager).
EEE will be a 3-digit number that describes the event that has occurred in your system (see explanation below).
NNN will be a 3-digit User or zone number, depending on the type of event that has occurred.
The 3-digit Event Codes (EEE) that can be displayed are:911 = Alarm (NNN that follows this code will be the zone number that has caused the alarm)
001 = Open, System disarmed (NNN that follows this code will be the User number)
002 = Close, System armed (NNN that follows this code will be the User number)
811 = Trouble (NNN that follows this code will be the zone number that has caused the trouble)

Example 1. Pager displays: 123 4 –91 1 –0 04
This indicates that your system (Subscriber No. 1234) is reporting an Alarm (911), due to zone 4 (004) being
faulted.
Example 2. Pager displays: 1 23 4 –00 1 –00 5This indicates that your system (Subscriber No. 1234) is reporting an open/disarming (001) by User 5 (005).
–25–

TROUBLE CONDITIONS"Check" and"Battery" Displays* Not all systems use
wireless sensors.

The word CHECK on the keypad's display, accompanied by a "beeping" at the keypad,
indicates a trouble condition in the system.
To silence the beeping for these conditions, press any key.
1. A display of "CHECK" and one or more zone numbers indicates that aproblem exists with the displayed zone(s) and requires your attention. If the
CHECK display relates to a fire zone, CALL FOR SERVICEIMMEDIATELY.
Determine if the zone(s) displayed are intact and make them so if they are not. If the
problem has been corrected, the display can be cleared if you enter the OFF sequence (security code plus OFF key) twice. If the display persists, CALL FORSERVICE .
2. If there are wireless sensors* in your system, the CHECK condition may
also be caused by some change in the environment that prevents the receiver fromhearing a particular sensor. CALL FOR SERVICE if this occurs.
TYPICAL"CHECK" DISPLAYSIF YOU CANNOT CORRECT A"CHECK" DISPLAY, OR IF IT IS FOR
A FIRE ZONE, CALL FOR SERVICEIMMEDIATELY.

CHECK 06 FRONTUPSTAIRS BEDROOM
ALPHA
AC

06
CHECK

FIXED-WORD–26–

TROUBLE CONDITIONS (Continued)
Other Trouble
Displays* Any “beeping” that
accompanies atrouble display can be
stopped by enteringan OFF sequence(code + OFF)

Words or letters in parentheses (↓) are those that are displayed on Fixed-word keypads.

1. COMM. FAILURE(or FC)

Indicates that a failure has occurred in the telephone communication portion of your system.
CALL FOR SERVICE IMMEDIATELY.

2. SYSTEM LO BAT(or BAT with no zone No.)

Indicates that a low system battery condition exists, andaccompanied by a once-per-minute "beeping"* at the
Keypad. If this condition persists for more than one day(with AC present), CALL FOR SERVICE.

3. LO BAT + zone descriptor(or BAT with zone No.)

Indicates that a low battery condition exists in the wirelesstransmitter** number displayed, and accompanied by aonce-per-minute "beeping"* at the Keypad. Either replace
the battery yourself, or CALL FOR SERVICE. If the battery
is not replaced within 30 days, a CHECK display may
occur.
Some wireless sensors contain a non-replaceable long-lifebattery which requires replacement of the entire unit at theend of battery life (e.g., 5802 Pendant and 5802CP Belt
Clip Personal Emergency Transmitters and 5803 Wireless
Key Transmitters).

** Not all systems use
wireless transmitters.

4. MODEM COMM
(or CC)

Indicates that the control is on-line with the central station's
remote computer. The control will not operate while online. Wait a few minutes. The display should disappear.

–27–

TROUBLE CONDITIONS (Continued)
Other Trouble
Displays(Continued)

Total Power Failure

5. AC LOSS is displayed(or NO AC)

The system is operating on battery power only due to a
power failure.
If only some lights are out on the premises, check circuit
breakers and fuses and reset or replace as necessary.
CALL FOR SERVICE if AC power cannot be restored tothe system.

6. Busy-Standby(or dI)

If this remains displayed for more than 1 minute, system isdisabled. CALL FOR SERVICE IMMEDIATELY.

7. OPEN CIRCUIT(or OC)The keypad is not receiving signals from the control.

8. Long Rng Trbl
(or bF)

If programmed, back-up Long Range Radio communica
tion has failed. CALL FOR SERVICE .

If there is no keypad display at all, and the POWER indicator (if present)
is not lit, operating power (from AC and back-up battery) for the system has stopped
and the system is inoperative. CALL FOR SERVICE IMMEDIATELY.

FOR SERVICING INFORMATION,
SEE PAGE 43–28–

FIRE ALARM SYSTEM (IF INSTALLED)
GeneralYour fire alarm system (if installed) is on 24 hours a day, for continuous protection. In theevent of an emergency, the strategically located smoke and heat detectors will automatically send signals to your system, triggering a loud, interrupted pulsed sound* fromthe Keypad(s). This sound will also be produced by optional exterior sounders. A FIRE
message will appear at your Keypad and remain on until you silence the alarm (see below
for silencing fire alarms).
* Temporal pulse sounding is produced for Fire alarms, as follows:
3 pulses–pause–3 pulses–pause–3 pulses. . . , repeated.
TYPICAL FIRE EMERGENCY DISPLAYSFIRE 05
MASTER BEDROOM
ALPHA

SilencingFire Alarms

AC

05
ALARM
FIRE
FIXED-WORD

1. You can silence the alarm at any time by pressing the OFF key (the security code is
not needed to silence fire alarms). To clear the display, enter your code and press the
OFF key again (to clear Memory of Alarm).
2. If the Keypad's fire indication does not clear after the second OFF sequence, smoke
detectors may still be responding to smoke or heat producing objects in their vicinity.
Investigate, and should this be the case, eliminate the source of heat or smoke.
3. If this does not remedy the problem, there may still be smoke in the detector. Clear it
by fanning the detector for about 30 seconds.
4. When the problem has been corrected, clear the display by entering your code andpressing the OFF key.
–29–

FIRE ALARM SYSTEM (Continued)
Manually Initiating
a Fire Alarm

1. Should you become aware of a fire emergency before your detectors sense theproblem, go to your nearest Keypad and manually initiate an alarm by pressing theappropriate panic key(s), assigned for FIRE emergency (if programmed by the
installer). Check below, and on page 23.
2. Evacuate all occupants from the premises.
3. If flames and/or smoke are present, leave the premises and notify your local Fire Department immediately.
4. If no flames or smoke are apparent, investigate the cause of the alarm. The zone
number(s) of the zone(s) in an alarm condition will be displayed at the Keypad.
Ask your installer which lettered key, or key pair, has been assigned for manually initiating a
FIRE alarm, and place a check mark in the box next to the assigned key or key pair.
CHECK LETTERED KEY↓ASSIGNED FOR FIREA
OR

↓ CHECK KEY PAIR ASSIGNED FOR FIRE
PRESS
1
and
✱ AT THE SAME TIME

B

OR

PRESS

✱

and

#

AT THE SAME TIME

C

OR

PRESS

3

and

#

AT THE SAME TIME

Press and hold the lettered key assigned for Fire emergency for 2 seconds.
If the keypad does not have individual lettered keys,
Press the key pair assigned for Fire emergency.

–30–

NATIONAL FIRE PROTECTION ASSOCIATIONRECOMMENDATIONS ON SMOKE DETECTORS✪KITCHEN▲

DINING✪✪✪BEDROOM BEDROOMTV ROOM▲

KITCHEN✪

DINING

LIVING ROOM

■

■

✪

✪

LIVING ROOMBEDROOM✪

BDRM■ BDRM✪✪

BEDROOM✪▲■ Smoke Detectors for Minimum Protection✪ Smoke Detectors for Additional Protection▲ Heat-Activated Detectors■
BEDROOM✪■✪BEDROOMTOBR

BEDROOM■▲

LVNG RM■. CLOSED
DOOR

Early warning fire detection is best achieved by
the installation of fire detection equipment in all
rooms and areas of the household as follows: A
smoke detector installed outside of eachseparate sleeping area, in the immediate vicinityof the bedrooms and on each additional story of
the family living unit, including basements andexcluding crawl spaces and unfinished attics.
In addition, the NFPA recommends that you
install heat or smoke detectors in the livingroom, dining room, bedroom(s), kitchen,hallway(s), attic, furnace room, utility andstorage rooms, basements and attachedgarages.

▲

KTCHN

With regard to the number and placement ofsmoke/heat detectors, we subscribe to therecommendations contained in the National Fire
Protection Association's (NFPA) Standard #74
noted below.

GARAGEBASEMENT–31–

EMERGENCY EVACUATION
Steps to Safety

PORCH

M
ET
OO
OS
DR
CL
BE
M
M
OO
OO
TH
DR
DR
BA
BE
BE

2ND FLOOREN
CH
KIT
BACK DOOR

M
OO
DR
BE

M
OO
TH
DR
BA
E
B

1ST FLOOR

Establish and regularly practice a plan of escape in the event of fire. The following steps
are recommended by the National Fire Protection Association:
1. Plan on your detector or your interior and/or exterior sounders warning all occupants.
2. Determine two means of escape from each room. One path of escape should lead tothe door that permits normal exit from the building. The other may be a window,
should your path be unpassable. Station an escape ladder at such windows if there
is a long drop to the ground.
3. Sketch a floor plan of the building. Show windows, doors, stairs and rooftops thatcan be used to escape. Indicate escape routes for each room. Keep these routes
free from obstruction and post copies of the escape routes in every room.
4. Make sure that all bedroom doors are shut while you are asleep. This will prevent
deadly smoke from entering while you escape.
5. Try the door. If the door is hot, check your alternate escape route. If the door is cool,
open it cautiously. Be prepared to slam the door if smoke or heat rushes in.

•
•
BACK

6. In smoky areas, crawl close to floor, hold your breath, and/or cover mouth and nosewith a wet cloth.
7. Escape quickly; don't panic.

•
FRONT

8. Establish a common meeting place outdoors, away from your premises, where
everyone can meet and then take steps to contact the authorities and account for
those missing. Choose someone to assure that nobody returns to the premises —many die going back.

–32–

QUICK GUIDE TO SYSTEM FUNCTIONSFUNCTIONPROCEDURE

COMMENTS

Check Zones
Arm System

Press READY key.
Enter code. Press arming key desired:(AWAY, STAY, INSTANT, MAXIMUM)
Press #. Press arming key desired:(AWAY, STAY, INSTANT, MAXIMUM)Enter code. Press BYPASS key.
Enter zone number(s) to be bypassed(use 2-digit entries).
Enter code. Press BYPASS key.

To view faulted zones when system not ready.
Arms system in mode selected.

Enter code. Press OFF key.
Press OFF key.
Press any key.
Enter code. Press OFF key.
After disarming, enter code again.
Press OFF key again.
Arm or disarm "normally", but
use your 4-digit Duress code to do so.

Also disarms system. Memory of alarm remains until cleared.
Memory of Alarm remains until cleared.
Determine cause. See Page 26.
Also silences sounders. Memory of alarm remains until cleared.
Keypad will beep rapidly upon entry if alarm has occurred.
Alarm display will remain upon disarming until cleared.
Performs desired action and sends silent alarm to central station.

Press key [A], [B], or [C] for at least 2 sec., or(if no A, B, or C on your keypad)press keys [1] & [✱], or [✱] & [#], or [3] & [#],
both at same time.
To turn ON or OFF: Enter code. Press CHIME key.

See Page 22 for functions programmed for your system.

Quick Arm(if programmed)
Bypass Zone(s)Quick Bypass(if programmed)
Silence Sounders
Burglary:
Fire:"Check":Disarm System
Clear Alarm Memory
Duress (if active
and connected tocentral station)
Panic Alarms(as programmed)
Chime Mode
Test Mode
Phone Access(Phone Module)
if applicableTo turn ON: Enter code. Press TEST key.
To turn OFF: Enter code. Press OFF key.
Consult Phone Access User's Guide that
accompanies Phone Module.

Arms system in mode selected, quickly and without use of code.
Bypassed zones are unprotected and will not cause an alarm if violated.
Bypasses all faulted zones automatically.

Keypad will sound if doors or windows are violated while system isdisarmed and chime mode is ON.
Tests alarm sounder and allows sensors to be tested.
Permits system access remotely, via Touch-tone phone (see pages 4, 11).

–33–

SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS(ALPHA DISPLAY KEYPADS)
SOUND

CAUSE

DISPLAY

LOUD, INTERRUPTED*
Keypad & External Sounder
LOUD, CONTINUOUS*
Keypad &External Sounder
ONE SHORT BEEP
(not repeated)
Keypad only

FIRE ALARM

FIRE is displayed; descriptor of zone in alarm is displayed.

BURGLARY/AUDIBLE
EMERGENCY ALARM
a. SYSTEM DISARM
b. SYSTEM ARMING ATTEMPTWITH AN OPEN ZONE
c. BYPASS VERIFYONE SHORT BEEP every
40 sec. Keypad only
ONE BEEP every 40 sec.
Keypad only

SYSTEM IS IN TEST MODE

ALARM is displayed; descriptor of zone in alarm is also displayed..
Also see "Exit Alarm Warning Displays and Sounds" on page 21.
a. DISARMED/READY TO ARM is displayed. Green READY indicator (if present) is lit.
b. The number and descriptor of the open protection zone is displayed.
Green READY indicator (if present) is not lit.
c. Numbers and descriptors of the bypassed protection zones are displayed (One beep isheard for each zone displayed). Subsequently, the following is displayed:
DISARMED BYPASS Ready to Arm
Opened Zone identifications will appear.

a. LOW BATTERY AT A XMTR
b. SYSTEM MAIN BATT. WEAK
c. TROUBLEARM AWAY OR MAXIMUM

a. LO BAT displayed with description of transmitter.
b. LO BAT displayed with no transmitter description.
c. CHECK displayed. Descriptor of troubled protection zone is displayed.
ARMED AWAY or ARMED MAXIMUM is displayed. Red ARMED indicator is lit.

a. ARM STAY OR INSTANT
b. ZONE OPENED WHILE SYSTEM IS IN CHIME MODE
c. ZONE OPENED WHILE SYSTEM IS IN TEST MODE
MEMORY OF ALARM

a. ARMED STAY or ARMED INSTANT is displayed. Red ARMED indicator is lit.
b. CHIME displayed. Pressing ✱/ READY key will display descriptor of opened zone.

TWO SHORT BEEPS
Keypad only
THREE SHORT BEEPS
Keypad only

RAPID BEEPING
Keypad only
SLOW BEEPING
Keypad only

a. ENTRY DELAY WARNING
b. EXIT DELAY ALERT(if programmed)

c. Open protection zone descriptor is displayed.
FIRE or ALARM is displayed; descriptor of zone in alarm is displayed.
a. DISARM SYSTEM OR ALARM WILL OCCUR is displayed. Exceeding the delay time
without disarming causes alarm.
b. ARMED AWAY or ARMED MAXIMUM is displayed. Slow beeps change to fast beeps
during last 5 seconds of exit delay.

*If bell is used as external sounder, fire alarm is pulsed ring (see page 29); burglary/audible emergency is a steady ring.
Note: Also see Other Trouble Displays and Total Power Failure under TROUBLE CONDITIONS on pages 27 and 28.
–34–

SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS(FIXED-WORD DISPLAY KEYPADS)
SOUND

CAUSE

LOUD, INTERRUPTED*FIRE ALARM
Keypad & External Sounder

DISPLAY
FIRE and ALARM are displayed; protection zone in alarm is displayed.

LOUD, CONTINUOUS*
Keypad &External Sounder
ONE SHORT BEEP
(not repeated)
Keypad only

BURGLARY/AUDIBLE
ALARM is displayed; protection zone in alarm is also displayed.
Also see "Exit Alarm Warning Displays and Sounds" on page 21.
EMERGENCY ALARM
a. SYSTEM DISARM
a. Only READY is displayed. Green READY indicator (if present) is lit.
b. SYSTEM ARMING ATTEMPT b. NOT READY is displayed, open protection zone number is displayed.
Green READY indicator (if present) is not lit.
WITH AN OPEN ZONEc. The bypassed protection zone numbers are displayed. (One beep for each number
c. BYPASS VERIFY
displayed.) BYPASS displayed.

ONE SHORT BEEP
(once every 40 seconds)
Keypad only
ONE BEEP every 40 sec.
Keypad only

SYSTEM IS IN TEST MODE

Opened Zone identifications will appear.

a. LOW BATTERY AT XMTR
b. SYST. MAIN BATT. WEAK
c. TROUBLEARM AWAY OR MAXIMUM

a. BAT displayed with ID number of transmitter.
b. BAT displayed with no transmitter ID
c. CHECK displayed. Troubled protection zone is displayed.
AWAY and (if MAXIMUM) INSTANT are displayed.

TWO SHORT BEEPS
Keypad only
THREE SHORT BEEPS
Keypad only

RAPID BEEPING
Keypad only
SLOW BEEPING
Keypad only

a. ARM STAY OR INSTANT
a. STAY and (if INSTANT) INSTANT are displayed. Red ARMED indicator is lit.
b. ZONE OPENED WHILE SYS- b. CHIME displayed. Pressing READY [✱] key will display opened zone.
TEM IS IN CHIME MODE
c. ZONE OPENED WHILE SYS- c. Open protection zone number is displayed.
TEM IS IN TEST MODE
MEMORY OF ALARM
FIRE and/or ALARM is displayed; zone in alarm is displayed.
a. ENTRY DELAY WARNING

a. No display during delay; Exceeding the delay time without disarming causes alarm.

b. EXIT DELAY ALERT(if programmed)

b. AWAY or (if MAXIMUM) AWAY INSTANT is displayed. Slow beeps change to fast beeps
during last 5 seconds of exit delay.

*If bell is used as external sounder, fire alarm is pulsed ring (see page 29); burglary/audible emergency is steady ring.
Note: Also see Other Trouble Displays and Total Power Failure under TROUBLE CONDITIONS on pages 27 and 28.
–35–

PROTECTION ZONES LIST
One or more sensing devices will have been assigned by the installer of your alarm system to each of the various
protection zones in your system (although not every zone number can be used). For example, the sensing device on your
Entry/Exit door may have been assigned to zone 01, sensing devices on windows in the master bedroom to zone 02, andso on.
Zone numbers 07, 95 and 96 represent Keypad "Panic" alarm functions assigned by the installer (see Page 22). Zone
numbers 08 and 09 are reserved for Duress and Tamper signal reporting to the central station.
This chart may be used to record the specific zone number assignments for your system. Your installer will assist you inrecording this information.
PROTECTION ZONE DESCRIPTIONS
Zone
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16

Description

Key B (or: ✱ & #) Panic–Duress––Tamper–

Zone
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33

Description

Zone
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
–36–

Description

Zone

Description

51
52
53
54
55
56
57
58
59
60
61
62
63
95

Key A (or: 1 & ✱) Panic96

Key C (or: 3 & #) PanicOWNER'S INSURANCE PREMIUM
CREDIT REQUESTThis form should be completed and forwarded to your homeowner's insurance carrier for possible premium credit.
A . GENERAL INFORMATION:
Insured's Name and Address: ________________________________________________________________________________________________________________________________________________________
Insurance Company: __________________________________ Policy No.: _______________________________________ADEMCO System:

VIA-30PSE

Type of Alarm:

Burglary

VISTA-10SE(check one)

Fire

Both

Installed by: _______________________________________ Serviced by: ________________________________________
name

name

______________________________________________________________________________

address

address

B . NOTIFIES (Insert B for Burglary, F for Fire, where appropriate):
Local Sounding Device _________

Police Dept.___________

Fire Dept. __________

Central Station __________Name and Address: ____________________________________________________________________________________C . POWERED BY: A.C. With Rechargeable Power Supply
D . TESTING:

Quarterly,Monthly,

Weekly,Other ___________________________________________

continued on other side–37–

OWNER'S INSURANCE PREMIUM
CREDIT REQUEST (cont.)
E . SMOKE DETECTOR LOCATIONS:
Furnace Room
KitchenBasement

Living Room

F . BURGLARY DETECTING DEVICE LOCATIONS:
Front Door
Basement Door
1st Floor Windows

All windows

Bedrooms

Attic

Dining RoomHall

Rear DoorAll Exterior Doors

Interior Locations

All Accessible Openings, Including Skylights, Air Conditioners and Vents
G . ADDITIONAL PERTINENT INFORMATION:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Signature: ____________________________________________________ Date: _________________________________–38–

CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENTNOTICEAVIS

The Canadian Department of Communications label identifies
certified equipment. This certification means that the equipment
meets certain telecommunications network protective, operationaland safety requirements. The Department does not guarantee theequipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it ispermissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installedusing an acceptable method of connection. In some cases, thecompany's inside wiring associated with a single line individual
service may be extended by means of certified connector assembly(telephone extension cord). The customer should be aware thatcompliance with the above conditions may not prevent degradation ofservice in some situations.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electricalground connections of the power utility, telephone lines and internal
metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
Caution: User should not attempt to make such connections
themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes
the percentage of the total load to be connected to a telephone loop
which is used by the device, to prevent overloading. The termination
on a loop may consist of any combination of devices subject only tothe requirement that the total of the Load Numbers of all the devices
does not exceed 100.

L'étiquette du ministère des Communications du Canada identifie le matériel
homologué. Cette étiquette certifie que le matériel est conforme à certaines normes
de protection, d'exploitation et de sécurité des réseaux de télécommunications. Le
ministère n'assure toutefois pas que le matériel fonctionnera à la satisfaction del'utilisateur.
Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de leraccorder aux installations de l'entreprise locale de télécommunications. Le matériel
doit également être installé en suivant une méthode acceptée de raccordement. Dans
certains cas, les fils intérieurs de l'entreprise utilisés pour un service individuel à laligne unique peuvent être prolongés au moyen d'un dispositif homologué deraccordement (cordon prolongateur téléphonique interne). L'abonne ne doit pas
oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empèche pas la dégradation du service dans certaines situations. Actuellement, lesentreprises de télécommunications ne permettent pas que l'on raccorde leurmatériel aux prises d'abonnés, sauf dans les cas precis prévus par les tarifs
particuliers de ces entreprises.
Les réparations du matériel homologué doivent être effectuées pas un centre
d'entretien canadien autorisé désigné par le fournisseur. La compagnie detélécommunications peut demander à l'utilisateur de débrancher un appareil à lasuite de réparations ou de modifications effectuées par l'utilisateur ou à cause demauvais fonctionnement.
Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils de mise en
terre de la source d'énergie électrique, des lignes téléphoniques de réseau deconduites d'eau, s'il y en a, soient raccordés ensemble. Cette précaution est
particulièrement importante dans les régions rurales.
Avertissement: L'utilisateur ne doit pas tenter de faire ces raccordements luimême; il doit avoir recours à un service d'inspection des installations électriques, ouà un électricien, selon le cas.
L'indice de charge (IC) assigné à chaque dispositif terminal pour éviter toute
surcharge indique le pourcentage de la charge totale qui peut être raccordé à un
circuit téléphonique fermé utilisé par ce dispositif. La terminaison du circuit fermé
peut être constituée de n'importe quelle combinaison de dispositifs, pourvu que lasomme des indices de charge de l'ensemble des dispositifs ne dépasse pas 100.

–39–

UL NOTICE: This is a "Grade A" Residential System.
FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement
for your information:
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the
manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply withthe limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide
reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• If using an indoor antenna, have a quality outdoor antenna installed.
• Reorient the receiving antenna until interference is reduced or eliminated.
• Move the radio or television receiver away from the receiver/control.
• Move the antenna leads away from any wire runs to the receiver/control.
• Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user or
installer may find the following booklet prepared by the Federal Communications Commission helpful:"Interference Handbook"
This booklet is available from the U.S. Government Printing Office, Washington, DC 20402.
The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's
Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment.

IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMSIn the event of telephone operational problems, disconnect the control by removing the plug from the RJ31X wall jack. We recommendthat your certified installer demonstrate disconnecting the phones on installation of the system. Do not disconnect the phone
connection inside the control/communicator. Doing so will result in the loss of your phone lines. If the regular phone works correctly
after the control/communicator has been disconnected from the phone lines, the control/communicator has a problem and should be
returned for repair. If upon disconnection of the control/communicator, there is still a problem on the line, notify the telephone company
that they have a problem and request prompt repair service. The user may not under any circumstances (in or out of warranty) attempt
any service or repairs to the system. It must be returned to the factory or an authorized service agency for all repairs.
–40–

FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 STATEMENT
This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among otherinformation, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must
be provided to the telephone company.
This equipment uses the following jacks:
An RJ31X is used to connect this equipment to the telephone network.
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephoneline may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should notexceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact
the telephone company to determine the maximum REN for the calling area.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with the FCC if you believe necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of theequipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications inorder to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact the manufacturer for repair and warranty information. If the trouble iscausing harm to the telephone network, the telephone company may request you remove the equipment from the network until the
problem is resolved.
There are no user serviceable components in this product, and all necessary repairs must be made by the manufacturer. Other repair
methods may invalidate the FCC registration on this product.
This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state
tariffs.
This equipment is hearing-aid compatible.
When programming or making test calls to an emergency number, briefly explain to the dispatcher the reason for the call. Perform suchactivities in the off-peak hours; such as early morning or late evening.

–41–

WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM
While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or otheremergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons.
For example:• Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor ordisconnect an alarm warning device.
• Intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will not work without power.
Battery operated devices will not work without batteries, with dead batteries, or if the batteries are not put in properly. Devices
powered solely by AC will not work if their AC power supply is cut off for any reason, however briefly.
• Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if the signal
path has been recently checked during a weekly test, blockage can occur if a metal object is moved into the path.
• A user may not be able to reach a panic or emergency button quickly enough.
• While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not activate orprovide early warning for a variety of reasons in as many as 35% of all fires, according to data published by the Federal Emergency
Management Agency. Some of the reasons smoke detectors used in conjunction with this System may not work are as follows.
Smoke detectors may have been improperly installed and positioned. Smoke detectors may not sense fires that start where smokecannot reach the detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors. Smoke detectors also may
not sense a fire on another level of a residence or building. A second floor detector, for example, may not sense a first floor orbasement fire. Moreover, smoke detectors have sensing limitations. No smoke detector can sense every kind of fire every time. In
general, detectors may not always warn about fires caused by carelessness and safety hazards like smoking in bed, violent
explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, orarson. Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates as
anticipated, may not provide sufficient warning to allow all occupants to escape in time to prevent injury or death.
• Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in their installation manual.
Passive Infrared Detectors do not provide volumetric area protection. They do create multiple beams of protection, and intrusion can
only be detected in unobstructed areas covered by those beams. They cannot detect motion or intrusion that takes place behind
walls, ceilings, floors, closed doors, glass partitions, glass doors, or windows. Mechanical tampering, masking, painting or sprayingof any material on the mirrors, windows or any part of the optical system can reduce their detection ability. Passive Infrared
Detectors sense changes in temperature; however, as the ambient temperature of protected area approaches the temperature rangeof 90° to 105°F (32° to 40°C), the detection performance can decrease.
• Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side ofclosed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are lesslikely to waken or alert people inside the bedrooms. Even persons who are awake may not hear the warning if the alarm is muffledfrom a stereo, radio, air conditioner or other appliance, or by passing traffic. Finally, alarm warning devices, however loud, may notwarn hearing-impaired people or waken deep sleepers.
–42–

WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (continued)• Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service or temporarilyout of service. Telephone lines are also subject to compromise by sophisticated intruders.
• Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect themselvesfrom the situation. In the case of a monitored alarm system, authorities may not respond appropriately.
• This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed to last as longas 10 years, the electronic components could fail at any time.
The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance. This alarmsystem should be tested weekly to make sure all sensors and transmitters are working properly.
Wireless transmitters (used with some systems) are designed to provide long battery life under normal operating conditions. Longevityof batteries may be as much as 4 to 7 years, depending on the environment, usage, and the specific wireless device being used.
External factors such as humidity, high or low temperatures, as well as large swings in temperature, may all reduce the actual battery
life in a given installation. This wireless system, however, can identify a true low battery situation, thus allowing time to arrange achange of battery to maintain protection for that given point within the system.
Installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a substitute for insurance.
Homeowners, property owners and renters should continue to act prudently in protecting themselves and continue to insure their lives
and property.
We continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and their loved ones tolearn about these developments.

SERVICING INFORMATIONYour local authorized service representative is the person best qualified to service your alarm system. Arranging a
regular program with that person is advisable. Your local service representative is:
NAME: _____________________________________________PHONE: __________________________ADDRESS: ____________________________________________________________________________________________________________________________________________________________–43–

ADEMCO ONE YEAR LIMITED WARRANTY
Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller"), 165
Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials andworkmanship for one year from date of original purchase, under normal use and service. Seller's obligation is limited to repairing or
replacing, at its option, free of charge for parts, labor, or transportation, any product proven to be defective in materials orworkmanship under normal use and service. Seller shall have no obligation under this warranty or otherwise if the product is altered or
improperly repaired or serviced by anyone other than the Seller. In case of defect, contact the security professional who installed andmaintains your security equipment or the Seller for product repair.
This one year Limited Warranty is in lieu of all other express warranties, obligations or liabilities. THERE ARE NO EXPRESSWARRANTIES, WHICH EXTEND BEYOND THE FACE HEREOF. ANY IMPLIED WARRANTIES, OBLIGATIONS OR LIABILITIES MADE
BY SELLER IN CONNECTION WITH THIS PRODUCT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESSFOR A PARTICULAR PURPOSE OR OTHERWISE, ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OFORIGINAL PURCHASE. ANY ACTION FOR BREACH OF ANY WARRANTY, INCLUDING BUT NOT LIMITED TO ANY IMPLIEDWARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN 12 MONTHS FROM DATE OF ORIGINAL PURCHASE. IN NO CASE
SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANYOTHER WARRANTY, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR
DAMAGE IS CAUSED BY THE SELLER'S OWN NEGLIGENCE OR FAULT. Some states do not allow limitation on how long an implied
warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you.
Seller does not represent that the product may not be compromised or circumvented; that the product will prevent any personal injury orproperty loss by burglary, robbery, fire or otherwise; or that the product will in all cases provide adequate warning or protection. Buyer
understands that a properly installed and maintained alarm may only reduce the risk of a burglary, robbery, fire or other eventsoccurring without providing an alarm, but it is not insurance or a guarantee that such will not occur or that there will be no personal injury
or property loss as a result. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTYDAMAGE OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE WARNING. HOWEVER, IF SELLER IS HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGE ARISING UNDER THIS LIMITED WARRANTY OR
OTHERWISE, REGARDLESS OF CAUSE OR ORIGIN, SELLER'S MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE
PURCHASE PRICE OF THE PRODUCT, WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST SELLER. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No increase or alteration,
written or verbal, to this warranty is authorized.

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N7229V2 Rev C 5/02

165 Eileen Way, Syosset, New York 11791
Copyright © 1997 PITTWAY CORPORATION