Ruijie Japan Cloud Service User Guide·
Copyright statement
Ruijie Networks©2023
Ruijie Networks reserves all copyrights of this document. Any reproduction, excerption, backup, modification, transmission,translation or commercial use of this document or any portion of this document, in any form or by any means, without theprior written consent of Ruijie Networks is prohibited.

Exemption statement
This document is provided “as is”. The contents of this document are subject to change without any notice. Please obtainthe latest information through the Ruijie Networks website. Ruijie Networks endeavors to ensure content accuracy and will
not shoulder any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.

Audience
This manual is intended for:

Network engineersTechnical support and servicing engineersNetwork administrators

Obtaining Technical Assistance

Ruijie Networks Website: https://ruijie.co.jp/Technical Support Website: https://www.ruijie.co.jp/service

Inquiry&Repair: https://www.ruijie.co.jp/service/post-salesTechnical Support Email: support_jp@ruijienetworks.com

Symbols
Important information. Contains helpful suggestions or references.

Use caution. Could result in equipment damage or data loss.

Contents
1
2
3
4

5

6

7

8

9

10
11
12

Summary................................................................................................................................. 1
Supported Browser ................................................................................................................ 2
Addresses & Ports to be Permitted ...................................................................................... 3
Register and Login ................................................................................................................. 4
4.1

Register ....................................................................................................................................... 4

4.2

Login ........................................................................................................................................... 6

4.3

Trial Account ............................................................................................................................... 6

4.4

Forgot Password ......................................................................................................................... 7

Monitoring .......................................................................................................................................... 9
5.1

Dashboard .................................................................................................................................. 9

5.2

Topology ................................................................................................................................... 16

5.3

Mesh ......................................................................................................................................... 20

5.4

Alarm ......................................................................................................................................... 24

5.5

Report ....................................................................................................................................... 26

5.6

Device ....................................................................................................................................... 37

5.7

Client ....................................................................................................................................... 125

Configuration................................................................................................................................. 127
6.1

Networks ................................................................................................................................. 127

6.2

Wireless .................................................................................................................................. 139

6.3

Authentication ......................................................................................................................... 165

6.4

Settings ................................................................................................................................... 179

6.5

Quick Deployment................................................................................................................... 186

Maintenance ........................................................................................................................................ 190
7.1

Logs ........................................................................................................................................ 190

7.2

Upgrade .................................................................................................................................. 196

System Settings ............................................................................................................................ 207
8.1

Alarm Settings ......................................................................................................................... 207

8.200000JAPAN WiFi .................................................................................................................. 208

8.3

Contact .................................................................................................................................... 209

Account .......................................................................................................................................... 211
9.1

Account ................................................................................................................................... 211

9.2

Sub Account ............................................................................................................................ 212

9.3

Account Role ........................................................................................................................... 213

9.4

Access Policy .......................................................................................................................... 214

9.5

Logout ..................................................................................................................................... 215

Unbind Device ........................................................................................................................ 216
Feedback ................................................................................................................................ 216
Appendix................................................................................................................................. 217
12.1

Acronyms and Abbreviations .................................................................................................. 217

12.2

Glossary .................................................................................................................................. 217

12.3

Limitations ............................................................................................................................... 218

User Guide

Summary

1 Summary
Ruijie Japan Cloud Service is Ruijie's easy and efficient cloud solutions for chain stores, small and medium-sizedbusinesses and boutique hotels. The solutions include equipment deployment, monitoring, network optimization andoperational lifecycle management; enabling customers with simple plug and play deployment and operation andmaintenance; meeting the needs for automatic cloud RF planning and user experience monitoring. At the same time, it
provides flexible wireless user access control features.

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Supported Browser

2 Supported Browser
For browser, it is recommended to use the following versions or above.

Supported Browser
ChromeVersion57.0.2987.133

Safari10.1

Firefox52.0.22

User Guide

Addresses & Ports to be Permitted

3 Addresses & Ports to be Permitted
DeviceSource IP

Destination

Src. port

Dst. port

ProtocolDescription

using this
rule

Your
network

devicereg.ruijienetworks.com

Any

80, 443

TCP

Any

80, 443

TCP

Ruijie Cloud login

Ap/AC/Switc

serverh/Gateway

devreg.ruijienetworks.com
Your

cwmpsvr-

networkjapan.ruijienetworks.com

Ruijie Cloud server

Ap/AC/Switc
h/Gateway

Ruijie Cloud serverYour
network

35.194.101.74

Any

34.84.13.46

1000012000

TCP

establishes thetunnel connection

Gateway

with the gateway
cwmpsvrYour
network

Ruijie Cloud serverjapan.ruijienetworks.com
devicereg.ruijienetworks.co

Any

3478,
3479,

UDP

m

delivers the CLI

Ap/AC/Switc

commands to theh/Gateway

devicedevreg.ruijienetworks.com
Your

cdn-

networkjapan.ruijienetworks.com

Yourrylog-

networkjapan.ruijienetworks.com

Ruijie CloudAny

80, 443

TCP

authentication

STA

server
AP,AC,
Any80, 443

TCP

Device log upload

Switch,Gateway3

User Guide

Register and Login

4 Register and Login4.1 Register1.

Visit https://cloud-japan.ruijienetworks.com.

2.

Click Sign up to open the Register page.

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3.

Register and Login

Enter your Email address, click Send Code, and enter the verification code contained in the Email into the
Verification Code box.

One email address can be registered once only.

4.

Enter and confirm the password.

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Register and Login

The password should be a combination of two or more items among numbers, letters and special characters in thelength of 5 to 12 characters. Space is not supported.

5.

Fill in the rest required information and click Sign up. If your information is verified and saved, the registration
succeeds.

4.2 Login1.

Visit https://cloud-japan.ruijienetworks.com.

2.

Enter your username and password, and click Login. After the information is verified, you can access the system.

4.3 Trial Account1.

Click Trial Account to experience Ruijie JaCS under the guide without registering accounts.

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Register and Login4.4 Forgot Password
1.

Visit https://cloud-japan.ruijienetworks.com.

2.

Click Forgot password? to open the Forgot password page.

3.

Enter the Email address for retrieving the password. Click Send Code, and enter the verification code contained in

the Email into the Verification Code box.

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Register and Login

The Email address is generally the same as the account.

4.

Enter and confirm the new password.

The password should be a combination of two or more items among numbers, letters and special characters in thelength of 5 to 12 characters. Space is not supported.

5.

Click Save. If your information is verified and saved, you can use the new password to log into the system.

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5

Monitoring

Monitoring

This part enables you to monitor the following items:

DASHBOARDTOPOLOGY



MESH



ALARM



REPORT

DEVICE

CLIENT

5.1 Dashboard
After logging in, the Dashboard appears, or you can click Dashboard in the menu to open the page.

5.1.1 Overview
Overview displays the statistics of APs, switches, gateways and clients and WiFi Router. The upper number indicates thenumber of online devices, and the lower number indicates the total number of devices.

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5.1.2 Alarms
Alarms displays the number of uncleared alarms, new alarms today and total alarms generated this week.

5.1.3 Registered Device Distribution

The map displays the device distribution by default. Devices are displayed in network, and the number on icon indicatesthe device number. Point to the icon, and the device and alarm number are displayed.

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Click

Monitoring

to bind networks. In the Unbound Network List, you can drag a device to the map to bind the location; onmap, you can drag a network to change its location, or click Unbind to unbind the location.

5.1.4 2.4G / 5G Clients
The chart displays the statistics of clients using 2.4G and 5G.

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5.1.5 Channel Distribution and Usage
The chart displays the channel statistics.

Point to a channel, and more details appear. The channel usage is graded as:
Idle: 0% to 59%
Busy: 60% to 79%
Overload: 80% to 100%

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5.1.6 Client Summary

The chart displays the trend of recent clients.

5.1.7 Top 10 Networks by Traffic
The table displays the top 10 networks ranked by traffic.

5.1.8 Top 10 Clients by Traffic
The chart displays the top 10 clients ranked by traffic.

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5.1.9 Top 10 APs by Traffic
The table displays the top 10 APs based on traffic.

5.1.10 Top 10 SSIDs by Traffic
The chart displays the top 10 SSIDs based on traffic.

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5.2 Topology
Topology page displays the topology of the downlink devices of an online switch in the current network. It supports todiagnose the running status of all online networks in a network, and generate diagnosis report.

5.2.1 Topology

Current Switch: You can select a switch or EG5210-JP or RG-HS2310-16GH2GT1XS in the current network group to
display the topology of its downlink devices.



Search: You can use a device SN or device name to search the device in the topology and check its information.



Different colors indicate different connection status. Green indicates the device works normally. Red indicates thedevice goes offline or is disassociate from the switch. Orange indicates the device is not connected to the Cloud or it
belongs to another account.

Refresh: You can select a switch, and click Refresh to update the downlink topology of the switch. The fresh interval
should be more than 10 minutes, otherwise a prompt message about frequent operations will appear. A topology
update will be triggered when a switch is initially selected.

Port Information Displaying: RG-HS2310-16GH2GT1XS is connected to the RG-HA3515-DG through the G.hn
port using a telephone line. The G.hn ports are displayed as Ghnx/x on the page. When you click a G.hn port number,detailed information about the port is displayed. The rate displayed in the Speed item is the actual uplink and downlink
rate, and the rate of other devices are displayed as 100M/1000M.

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5.2.2 Physical Link Detection
In a topology, when you hover the mouse over a switch, the detail information of the switch will be displayed in a pop-up
window. In this pop-up window, you can click the detect button to detect the status of a link. When the link is underdetection, please do not perform any operation. Three results may occur as shown follows, including normal link, link failureand no link. Detection function isn’t provided for EG5210-JP.

After completing the operation, you can click MAINTENANCE > LOGS > Operation Log to check the log.

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5.2.3 ReportNetwork Top 10 Device Issues
This chart displays the top 10 faulty devices and the last time when the fault occurs in a network.



Device Top 10 issue
This chart displays the top 10 failure types occurring among devices and the last time when the fault occurs.
You can hover the mouse over a failure to check the details.

5.2.4 Advanced

5.2.4.1 Topology Refresh Schedule
In this page, you can set the time to refresh the topology. The min interval is 2 hours. You also can set a period to refreshthe topology. At the start time, the topology will be refreshed once only. If the interval between the start time and the end
time is less than 2 hours, the topology will be refreshed only at the start time. If you disable this function, all the settings
become invalid.

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5.2.4.2 Network Diagnosis

When you click Diagnose again, the following figures will be displayed.

If a risk is detected, the following page will appear.

You can click View More to check the details of the risk.

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Click Suggestion, a suggestion will be offered to help you fix the issue.

5.3 Mesh
Mesh consists of three parts: Mesh Network, Basic Info and Mesh Topology.

5.3.1 Mesh Network
Select the specified Mesh network in the Mesh Network box, and click

to export the network report.

5.3.2 Basic Information
The basic information of Mesh network includes network name, SN of master device, quantity of repeaters, status ofmaster device, and update time. You can enable/disable the function of automatically syncing repeaters to Ruijie JaCS.
To edit the network name, click.

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5.3.3 Mesh Topology
The Mesh Topology displays the current Mesh topology, including the information of devices and clients. If the topology
changes, a prompt will be displayed and you can click the prompt to open the Mesh Log page.

If a device in the Mesh network does not belong to the current network or its sub-networks, the topology will be displayed
as below:21

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Click

Monitoring

to check the conflict Mesh network.

Only after the devices are added to the same network, the conflict prompt will disappear.

Click a device, and the device details will be displayed.

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Monitoring

Click a client, and the client details will be displayed.



Click

to open the Mesh Log.

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5.4 Alarm
5.4.1 Alarm List
Alarm List displays the cleared alarms. Alarm List supports the search based on AP serial number, alarm type, alarmlevel, alarm generation time and alarm updated time.
You can configure thresholds in Alarm Settings.

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The following describes the conditions for generating alarms.
Type

Condition

Description

Device goes offline

An AP goes offline.

The AP is disconnected from the Cloud
Service, or the AP is powered off.

Device goes online and

The online/offline change times of an

The connection between the AP and theoffline continually

AP exceeds the default threshold within

system is unstable or the AP has a firmware

two hours.

or hardware fault.

All devices are offline

All APs in a network go offline.

High channel usage on AP

The RF channel utilization exceeds

RF channel utilization is high and interference80%.

is strong. It is recommended to change thechannel.

System

The

CPU

or

memoryusage(CPU/memory

AP/switch/gateway

usage) above threshold

threshold.

usage

exceedsof

For AP, the default threshold for CUP usage

theis 85% and for memory usage is 85%.
For switch, the default threshold for CUP
usage is 50% and for memory usage is 65%.
For gateway, the default threshold for CUP
usage is 50% and for memory usage is 65%.
Custom values are not supported.

Switch loopback detected

A loop occurs on the switch.

(RLDP)
Abnormal network access

The gateway port fails to ping the

When the Ping test failed for the specified

on gateway

specified domain or IP for several times.

times, the alarm is sent. The times anddomain/IP

addresscanbeconfigured

manually.
High packet loss speed on

The packet loss rate of gateway

When the packet loss rate exceeds thegateway

exceeds the threshold.

specified percentage of threshold for several
times in 5 minutes, the alarm is sent. The

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Monitoringtimes and threshold can be configured
manually.
Uplink

speed

above

threshold on gateway

The uplink rate exceeds the specified

When the uplink rate exceeds the specified

percentage of threshold for several

percentage of threshold for several times, thetimes.

alarm is sent. The threshold, times andpercentage can be configured manually.

Downlink

speed

above

threshold on gateway

The

downlink

rate

exceeds

theWhen the downlink rate exceeds the specified

specified percentage of threshold forpercentage of threshold for several times, theseveral times.

alarm is sent. The threshold, times andpercentage can be configured manually.

Imported

MAC,

SSID

Device import

When the imported MAC and the actual MAC

and/or password checkare inconsistent, or the SSID/password
changes, the alarm is sent.

5.4.2 Ignore Alarm
Select the alarm you want to ignore in Alarm List, and click the Ignore Alarm button. A popup window will be displayed.
After click OK, the alarm will be ignored.

5.5 Report
5.5.1 Network
Network is divided into 3 parts: Summary, Device and Client. Except the statistical charts withthat display

real-time data and Client > Experience chart that only displays data in the last 7 days, all other charts support searchingdata in the last 30 days with the same query conditions. All charts automatically refresh every minute. Reports can beexported into CSV or PDF files, or sent by Email.



Export to CSV

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Point to

Click, and click Export to CSV.

Export to PDF

Point to

Monitoring, and click Export to PDF.

Mail

, and select Send Email. Choose a file type for the report, then enter Email addresses. After click OK, thereport will be sent immediately.

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Click

Monitoring, and select Delivery Plan. Click Enable to send the report on the specified time.

Report includes the data of Summary, Device and Client, and supports CSV and PDF file formats.
Reports can be sent every month, week or day.

Up to three Email addresses are supported.



Summary > WiFi Traffic Summary

The uplink/downlink traffic summaries of the selected network during the specific period.
Uplink: Traffic directed from internal network to external network.
Downlink: Traffic directed from external network to internal network.

Summary > Channel Distribution and Usage

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The channel distribution and usage of the selected network.

Point to a channel to view more details. The channel usage is graded as:
Idle: 0% to 59%
Busy: 60% to 79%
Overload: 80% to 100%



Summary > SSIDs by Client

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The SSIDs ranked by client number of the selected network during the specific period.

Summary > SSIDs by Traffic

The SSIDs ranked by traffic of the selected network during the specific period.

Summary > RSSI Statistics

The wireless signal strength of the selected network during the specific period. The signal intensity is defined below:
Weak: RSSI ≤ -80dB
Medium: -80dB < RSSI ≤ -70dB.
Strong: RSSI > -70dB

Device > Device Summary30

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The online status of devices of the selected network during the specific period.



Device > AP Activity

The AP activity of the selected network during the specific period. The chart does not support searching data in the last 24
hours.
AP activity is evaluated based on the number of active clients accessing the AP in a day. APs not associated with any
clients are not calculated.
Inactive: <5 active clients
Medium: 5-9 active clients
Active: ≥10 active clients.



Device > Top 10 APs by Client

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The top 10 APs ranked by client number of the selected network during the specific period.



Device > Top 10 APs by Traffic

The top 10 APs ranked by traffic of the selected network during the specific period.



Device > Firmware Version

The proportion of firmware versions of the selected network during the specific period.

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Device > Hardware Version

The proportion of hardware versions of the selected network during the specific period.



Device > PoE Utilization

The numbers of PoE switches above and below the selected utilization percentage.



Device > PoE Power Summary

The power summary of the entire PoE device, including the total power and used power.

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Client > WiFi Client Summary

The client summary of the selected network during the specific period.



Client > WiFi Client Activity

The client activity of the selected network during the specific period. The chart does not support searching data in the last
24 hours.
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Client activity is evaluated based on online duration and traffic volume (from highest to lowest):
Inactive: ≤100KB traffic
Minimal: Any time and 100KB traffic
Low: 1h/d and 500K traffic
Medium: 2h/d time and 2M traffic
High: 4h/d time and 5MB traffic
Extreme: 8h/d time and 10MB traffic

Client > 2.4G / 5G Clients

The proportion of STAs using 2.4G/5G of the selected network during the specific period.



Client > Top 10 WiFi Clients by Traffic

The top 10 clients ranked by traffic of the selected network during the specific period.



Client >Captive Portal

The numbers and proportions of different portal authentication methods in the network. The statistics are refreshed every
hour. Now 3 authentication methods (One-click, Voucher and Account) are supported.

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Client > Experience

The experience status during the specified time and collects data every 5 minutes. You can switch between 2.4GHz and
5 GHz.
Client information: Click an indicator bar to display more information.
Excellent: HDV and online game are available.
Good: communication application, Web page and VoIP are available.
Poor: go offline frequently or hard to go online.
Inactive: check whether a client is inactive according to the traffic and power usage.
Score: Take the parameters of client delay, client packet loss, signal strength and so on as the reference, and then use
the SVM algorithm to get the score.

5.5.2 Voucher
The Voucher Report records the sales of voucher during the specified period.

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Click

Monitoring

to export the Voucher Report in PDF format.

Item
Qty
ActivatedAccounts
Total Price

Total

5.6

Description
Number of vouchers generated by each package in the specified period.

Number of vouchers activated by each package in the specified period.

Total price of vouchers activated by each package in the specified period.
Number of vouchers generated by all packages, number of vouchers activated by all
packages and total amount of vouchers activated by all packages.

DeviceChoose MONITORING > DEVICE to display the Devices page, and select a network on the top to filter devices.

5.6.1 AP5.6.1.1 AP List
Non-apartment Scenario
The AP List displays basic device information, including online/offline status, SN, configuration status, MAC, alias,
management IP, Egress IP, client quantity, network, firmware version, offline time, model and description.

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Apartment Scenario
The AP List displays basic device information, including the online/offline status, SN, configuration status, MAC, alias,
management IP, Egress IP, client number, network, firmware version, offline time, model, building name, room, remark
and description.

The AP List automatically refreshes every minute. Clickto enable/disable the auto refresh function.

Above the list is the Add AP, Web CLI and eWeb functions. Clickto display the Move to, Delete, and Reboot

functions. For more information, refer to Basic AP Operations.
In non-apartment scenario, the Search function supports fuzzy queries based on the serial number, alias and description,
while in apartment scenario, it supports queries based on the serial number, room, building name and remark. It also
supports queries based on online/offline status and configuration status in both scenarios.
Click the record in the Config Status column to open the Config Status page. On this page, you can deliver one or all
configurations.

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The number of devices which have available firmware for upgrade is displayed on the upper-left corner of the AP List
page. Click New Firmware to display the New Firmware List. Then click Go To Upgrade to enter the MAINTENANCE >UPGRADE > Upgrade page.

For more information, refer to Device Details.
If an initial configuration template has been applied to the device, Yes will be shown in the initialized column.

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5.6.1.2 Device Details
Click the serial number in the AP list to open the details page for a single device. The page includes AP Info, Overview，
Configuration, Diagnosis, Back up and Device Log.



AP Info

The basic information includes serial number, MAC address, management IP address, device model, configuration status,
firmware version, hardware version, alias, and description.



Overview(1) Status
The performance data includes the AP connection status, online client count, CPU usage, and memory usage.

(2) Connectivity
AP connectivity refers to the connectivity (online status) between AP and Cloud Service within a period (1 day or 7 days).

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Monitoring(3) Traffic Summary
You can select to view the AP traffic statistics in the last 24 hours or the last 1 week(4) Radio List
The Radio List page displays the RF information, including the RF type, current channel, power (percentage), channel
bandwidth, channel usage.

(5)

Client List

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The client list displays information about clients currently associated with the APs, including the IP address, MAC address,
SSID, RSSI, traffic, online/offline status, terminal type and so on.

(6)

Adjacent RF Signal

The Adjacent RF Signal page displays the RF signals (scanned BSSID) emitted by adjacent APs. The Radio, Adjacent
Channel, and RSSI in the list are scanned information. If a signal comes from the AP managed by the cloud controller, theadjacent AP SN and adjacent MAC address will be identified and displayed; otherwise, these two items are in an
unidentified state.

You can trigger APs to scan adjacent RF signals, and identified and unidentified RF signals can be observed. There are
two known scenarios:

Testing the number and strength of RF signals emitted by neighboring APs that are not managed by the system topredict a degree of RF interference.


Identifying RF signals emitted by neighboring APs managed by the system to diagnose the RF functions and powered-on status of neighboring APs.

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On the device details page, you can perform adjacent RF scanning and check the scanning result. The following steps
describe the method for scanning the adjacent RF signals:
Step 1: Click Scan Adjacent RF to trigger an AP to scan adjacent RF signals.

Step 2: After the AP is triggered, the trigger time, expected completion time, and status are displayed in the status bar.
Then wait for the AP to finish scanning and send the results to the cloud controller.

Step 3: A list of RF signals scanned by the AP is displayed after the scanning. The list supports a filtering function basedon the RF type (2.4 GHz/5 GHz).

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The system stores the latest scanning results, which overwrites earlier data.
If the adjacent AP SN and MAC address are unidentified, it indicates that the RF source is not managed by the system;otherwise, the RF signal is emitted by an AP.

Configuration(1)

eWeb Settings

Support to enable and disable the entrance of a device’s Web, and to configure the password of the Web admin account.



Diagnose

Click Web CLI to open the CLI page of device.
Click Tunnel to create different types of tunnels, and check records and more information.
Click Log collection to export the logs of the devices. (Log collection is available only for MA series access points.)

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Configuration Backup List

Monitoring

The backup records include configuration file name, size, time, mode and MD5.
The function is supported only in the apartment scenario.

Click Current to display the current configuration. Click Backup in the Config Details page to back up the current
configuration.

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Click Back up and then click OK in the message box to back up the current configuration.

Select one record, and click Download to download the configuration file.
Select one record, and click Restore to restore the current configuration.
Select one or multiple records, and click Delete to delete the backup record.
Select two records, and click Compare to compare the differences.

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Description can be edited. Click Details in the Action column to check the backup configuration.

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Device Log

The device log records the historical operations, and currently supports the online/offline records, restart records, andupgrade records, and supports queries based on the log type and period.

5.6.1.3 Basic AP Operations


Add AP

Select the network, and click Add. Both batch import and manual add are supported.

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Non-apartment Scenario
To batch import APs, click Download Template to download the template, enter AP information, and click ‘.xls’ File toimport the template.

To manually add APs, click Add a Device, enter SN and alias of the AP, and click OK. Click49

to add multiple APs.

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Apartment Scenario
To batch import APs, click Download Template to download the template, enter AP information, and click ‘.xls’ File toimport the template.

Model: device model, optional
SN: device serial number, mandatory
MAC: device MAC address, optional
PN: device part number, optional
SSID/SSID Password: support up to 4 SSIDs/SSID passwords, and each SSID and password need to be separated by“,”, optional
Alias: device alias, optional
Room: the room that installs the device, optional
Building Name: the building that installs the device, optional
Remark: device remark, optional

You can also customize the template in EXCEL file to import devices. In order to parse the EXCEL file correctly, you should
first create and specify the parse role.
Step 1: Click Click to select devices parsing rule, and a new window pops up.
There will be one default rule.

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Add button: Add a new rule2.

Menu bar: Display rule contentName: User defined name

snPosition: Specify the starting position of SN in templatessidPosition: Specify the starting position of SSID in templatessidPasswordPosition: Specify the starting position of SSID’s password in templateroomPosition: Specify the starting position of room number in templatebuildingNamePosition: Specify the starting position of building name in templateRemarkPosition: Specify the starting position of remark in template

If an entry is left empty, it will not be imported when importing the template.

※User can customize the EXCEL parsing rule from columns A to Z and rows 1 to 15.
3.

Check box: Only one rule can be selected at a time4.

Rule control button:5.

: Edit the rule

: Delete the rule

: Set the rule as default rule

Page up and down button

Step 2: Import device by custom EXCEL file.

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Move toSelect one or multiple devices in the AP List, click More > Move to, select the new network and click OK.

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DeleteSelect one or multiple devices in the AP List, click More > Delete and click OK.

RebootSelect one or multiple devices in the AP List, and click Reboot.



Set Initial Configuration (Only available for AP180 series access points)

Click Set Initial Configuration to apply an initial configuration template to the device.

Restore Factory Settings (Only available for AP180 series access points)

Click Restore Factory Settings to restore the device to factory settings.

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5.6.2 AC (beta)
5.6.2.1 AC List
The AC List displays basic device information, including online/offline status, SN, MAC, alias, management IP, egress IP,
offline time, network, model, firmware version, and description.

The AC List automatically refreshes every minute. Clickto enable/disable the auto refresh function.

Above the list are the Add, Web CLI, eWeb and Upgrade functions. Clickto display Reboot, Export and Delete

functions. For more information, refer to Basic AC Operations.
The Search function supports fuzzy queries based on the serial number, alias and description.

5.6.2.2 Device Details
Click the serial number in the device list to open the details page for a single device.



eWeb

Click eWeb to open the eWeb system in a new window.

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Telnet55

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Monitoring

to refresh all data in the page.

Port Panel

The port panel imitates the actual AC panel, displaying the port type and status.



Basic

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Basic information includes the alias, model, SN and other information. Alias, MGMT Password and Description can beedited.

Overview > CPU & Memory Usage

CPU & memory usage are displayed here.

Overview > Device Status

Device status includes online status, online clients and active clients.

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Overview > Connectivity

Connectivity refers to the connectivity (online status) between AC and Cloud Service within a period (1 day or 7 days).

Overview > CPU/Memory Summary

CPU/memory summary over the 24 hours are displayed.



Overview > Device Log

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The device log records the historical operations, including online/offline, restart, upgrade and VLAN change, and supports
queries based on log type and time.

Overview > Config Log

The Config log records the historical configuration delivery, and supports queries based on status and time.

Port > Speed Summary

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Uplink & downlink speed of port are displayed. This page supports queries based on day, week and month. Click
refresh the summary.

Port > Port Status

Port information includes port name, VLAN etc.

Config > AC Configuration Backup List

The backup records include configuration file name, size, time, mode and MD5.

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Click Current to display the current configuration. Click Back up in the Config Details page to back up the current
configuration.

Click Back up and then click OK in the message box to back up the current configuration.

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Select one record, and click Download to download the configuration file.
Select one record, and click Restore to restore the current configuration.
Select one or multiple records, and click Delete to delete the backup record.
Select two records, and click Compare to compare the differences

Config > AP Configuration Backup List

The backup records include configuration file name, size, time, mode and MD5.

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Tunnel > Create Tunnel

Select the tunnel type and click Create Tunnel. The tunnel types include Telnet, Web and SSH.



Tunnel > Tunnel List

Tunnel information includes tunnel type, host, port, destination device, destination port, expiration time and status. Click
Re-create in the Action column to re-create a tunnel.

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5.6.2.3 Basic AC Operations


Add AC Network

Click CONFIGURATION > NETWORKS > Add Network to add AC network.



Add

Click Add, enter the SN and Alias, and click OK to add an AC to the network. Only one AC can be added to a network.

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Web CLI

Select the device to be managed by CLI command, click Web CLI. The Web CLI page provides commonly-used CLI
commands on the left. Click the command, or manually enter the command and click Send. Only one AC can be configured
at a time.

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Select the device and click eWeb. The system will connect to AC and automatically open the eWeb page in a new window.

If a tunnel is created successfully but the eWeb page does not automatically open, a message is displayed as below. The
user can manually click the link to open the page.

More > Reboot

Select the device in the AC List, click More > Reboot and click OK.

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More > Export

Select the device in the AC List, click More > Export.

More > Delete

Select the device in the AC List, click More > Delete and click OK.

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5.6.2.4 AP / STA List
Click AP/STA List to display AP and STA list.

5.6.3 Switch
5.6.3.1 Switch List
The Switch List displays basic device information, including the online/offline status, SN, MAC, alias, management IP &public IP, offline time, network, model, firmware version and description.

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The Switch List automatically refreshes every minute. Clickto enable/disable the auto refresh function.

Above the list is the Add Switch, Replace and Web CLI function. Clickto display the Move to, Delete, andReboot functions. For more information, refer to Basic Switch Operations.
The Search function supports fuzzy queries based on the serial number, alias and description, and also supports queries
based on online/offline status.

5.6.3.2 Device Details
Click the serial number in the device list to open the details page of a single device. The page displays detailed device
information, including the port panel, basic information, overview, ports, config, PoE and diagnosis.

Port Panel

The port panel imitates the actual switch panel, displaying the port type, status and speed.

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When you point the mouse to a port, the traffic, speed and other information of the port will be displayed.



Switch Info

Switch information includes the alias, model, SN, MAC address, firmware version, management IP and description. Alias
and Description can be edited.



Overview > CPU & Memory Usage

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Overview > Connectivity

Connectivity refers to the connectivity (online status) between Switch and Cloud Service within a period (1 day or 7 days).

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Uplink information includes the port, speed, duplex, uplink/downlink speed and uplink/downlink traffic.

Overview > Speed Summary

Speed summary includes the uplink/downlink speed summary over the past 24 hours.

Overview > Device Log

The device log records the historical operations, including online/offline, restart, upgrade, and VLAN change, and supports
queries based on log type and time.

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Overview > Config Log

The config log records the historical configuration delivery, and supports queries based on status and time.

Overview > Port Log

The port log records the changes of port configuration, and supports queries based on port ID and time.

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Ports > Port Settings

Select one or multiple ports in the port panel to display and edit the port configuration, including admin status, duplex modeand speed.

Ports > Port List

Port list includes the information of all ports, including port ID, admin status, port status, duplex mode, port type, VLAN ID
and PoE status, and support queries based on admin status, port type and PoE status.

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Config > VLAN List

VLAN list includes the VLAN ID and the correspondingly ports.

Click Add to add VLAN IDs in batches.

If a VLAN ID you add exists, it will be ignored.
You can use the following two methods to add VLAN IDs in batches:(1) Use commas (,) to separate multiple VLANs. Up to 10 VLANs are supported.

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Note: Do not support using commands and end dashes at the same time.

Config > SVI & DHCP

SVI & DHCP information includes VLAN ID, SVI and DHCP pool name. You can add, edit or delete the SVI or DHCP
configuration.

Click Add to configure the IP and subnet mask of a VLAN, and configure the name, IP segment, subnet mask and gatewayof DHCP service.

Config > DHCP Snooping

Enable DHCP Snooping Status, select ports and click Save. The uplink port is selected by default if it is not routed port.
If the port connecting to the DHCP server is not an uplink port, please select it manually.

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Config > RLDP

Enable RLDP Status, select one or multiple ports, choose the troubleshooting method for a loop, and click Save.
The troubleshooting methods include Warning, Block, Shutdown, and Shutdown SVI.

If Warning is chosen, the Switch loopback detected (RLDP) alarm should be enabled in the Alarm Settings page.

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Click Auto Config to enable the default configuration.

Config > Service List

Configure the admin status and login password of the eWeb service.

Config > Configuration Backup List

The backup records include configuration file name, size, time, mode and MD5.

Click Current to display the current configuration. Click Backup in the Config Details page to back up the current
configuration.

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To customize a configuration file, select an existing file and click Customize.

Select one record, and click Download to download the configuration file.
Select one record, and click Restore to restore the current configuration.
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Select one or multiple records, and click Delete to delete the backup record.
Select two records, and click Compare to compare the differences.

Description can be edited. Click Details in the Action column to check the backup configuration.



PoE > PoE Port List

PoE statistics are displayed above PoE Port List, including the total power, current power and time.
PoE configuration includes the port, PoE-capable, PoE status, power, PD class and description.

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PoE > Schedule Policy

The Schedule Policy displays the time period policy for powering off PoE ports, including the policy name, time period,and status indicating whether the policy has been used on ports.



PoE > Port PoE Setting

The Port PoE Setting displays effective port PoE settings, including port name, the power supply priority, maximum power
and power supply stop policy.

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PoE > Auto Checking

The Auto Checking displays the policy for checking the working status of a PD connected to a PoE port, including thePing interval, number of retry times, action to be taken upon checking failure and IP address for checking PDs.



Diagnose > Fault Diagnosis

There are two types of fault diagnosis: PoE Power Supply and SFP Port. Select a port in the panel, click Diagnose, andthe diagnosis procedure is displayed as below.

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Click History, and the diagnosis history is displayed.

Select a port in the panel, click Deep Diagnose, and click Diagnose in the PoE Diagnosis page.

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Normal diagnosis: The Cloud server delivers CLI commands to collect the switch information, and the diagnosis
occurs on the Cloud server.
Deep diagnosis: The diagnosis occurs on the switch, and the results are reported to the Cloud server.



Downlink Device

The Downlink Device displays the information of the downlink devices of the switch.

5.6.3.3 Basic Switch Operations


Add Switch

Select the network, and click Add. Both batch import and manual add are supported.

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Click Download Template to download the template, enter switch information, and click ‘.xls’ File to import the template.

Click Add a Device, enter SN and alias of the switch, and click OK. Click

to add multiple switches.

Replace Switch

The configuration of old device can be synced to the new device. After the new device goes online, the configuration fileof the old device will be delivered.
Select an existing device.

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By default, the configuration file of the old device is the latest automatic configuration file, or you can select the history
configuration file manually. The MAC of new device is required. The SN and the MAC of device should be consistent, andthe models of old device and new device should be the same; otherwise, the replacement cannot be performed.

To batch replace switches, click

to download the template and enter the device

information.

Click

to import the template.

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To replace the configuration with the configuration of an existing device, click

Web CLI

Select one or multiple devices in the Switch List, and click Web CLI. The Web CLI dialog box is displayed, and device
information can be queried via the menus in this dialog box. The menus vary with the products.

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In addition, in the command entry box, the TAB key and question mark (?) both can complete a command.

More > Move to

Select one or multiple devices in the Switch List, click More > Move to, select the new network and click OK.

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More > Delete

Select one or multiple devices in the Switch List, click More > Delete and click OK.

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More > Reboot

Select one or multiple devices in the Switch List, and click Reboot.

5.6.4 G.hn
G.hn telephone line products including the main telephone line unit HS2310-16GH2GT1XS and the child telephone line
unit RG-HA3515-DG. The main telephone unit RG-HS2310-16GH2GT1XS is a telephone line switch, and the childtelephone line unit is an access point. After being connected to Ruijie JaCS, the main telephone unit can be managed via
the G.hn page, and the child telephone line unit can be managed via the DEVICE > AP page. In addition, the informationof a child telephone line unit can be displayed on the detailed page of the main telephone line unit.

5.6.4.1 G.hn List
The G.hn Device List displays basic device information, including the online/offline status, SN, MAC, alias, management
IP, egress IP, offline time, network, model, firmware version and description.

5.6.4.2 Device Details
The details pages of switches and G.hn devices are similar. For the introduction, refers to the section 5.6.3.2. The maindifference on details page between G.hn devices and switches is that ports 1-16 of HS2310-16GH2GT1XS are G.hn ports.
When moving the cursor to a G.hn port, the port information is displayed, including the port ID, port status, speed, traffic,
throughput, etc.

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5.6.5 Gateway
5.6.5.1 Gateway List
The Gateway List displays basic device information, including the online/offline status, SN, alias, management IP, MAC,
egress IP, network, firmware version, offline time, model and description.

The Gateway List automatically refreshes every minute. Click
Above the list are the Add Gateway, Web CLI and eWeb functions. Clickto enable/disable the auto refresh function.
to display the Move to, Reboot, Tunnel

and Delete functions. For more information, refer to Basic Gateway Operations.
The Search function supports fuzzy queries based on the serial number, alias and description, and also supports queries
based on online/offline status.

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5.6.5.2 Device Details


Web CLI

Click Web CLI, and the Web CLI page is displayed. The Web CLI page provides commonly-used CLI commands on theleft. Click the command, or manually enter the command and click Send.



eWeb

Click eWeb to open the eWeb system in a new window.

TelnetClick Telnet, and a window is opened to connect to the gateway by Telnet protocol. Enter CLI commands to configure thegateway.

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More > SSH

Click More > SSH, and a window is opened to connect to the gateway by SSH protocol. Use other SSH tools to connect
to the gateway.

More > Reboot

Click More > Reboot to restart the gateway.

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
Click

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Refreshto refresh all data in the page.

Port Panel

The port panel imitates the actual gateway panel, displaying the port type and status.

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Basic

Basic information includes the alias, model, SN and other information. Alias, MGMT Password and Description can beedited.

Overview > CPU & Memory Usage

CPU & memory usage are displayed here.

Overview > Device Status

Device status includes online status, online clients and sessions.

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Overview > Connectivity

Connectivity refers to the connectivity (online status) between Gateway and Cloud Service within a period (1 day or 7 days).

Overview > Speed Summary

The uplink/downlink speed summary over the 24 hours is displayed.

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Overview > Client Summary

The client statistics over the 24 hours are displayed.



Overview > CPU/Memory Summary

CPU/memory summary over the 24 hours are displayed.

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Overview > Session Summary

Session summary over the 24 hours is displayed.



Overview > Top 10 Applications by Traffic

Top 10 applications by downlink traffic are displayed.

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Overview > Top 10 Users by Traffic

Top 10 users by downlink traffic are displayed.



Overview > Device Log

The device log records the historical operations, including online/offline, restart, upgrade and VLAN change, and supports
queries based on log type and time.

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Overview > Config Log

The Config log records the historical configuration delivery, and supports queries based on status and time.



WAN > Port

Select one WAN port to display the corresponding port information and rate summary.

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WAN > Basic

Basic information includes the IP, subnet mask and description. If PPPoE is enabled and dialing port is configured, the
PPPoE information is displayed.



WAN > Speed Summary

Uplink & downlink rate of WAN port are displayed. This page supports queries based on day, week and month. Clickto refresh the summary.

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WAN > Port Status

Packet loss rate and latency summary are displayed. This page supports queries based on day, week and month. Clickto refresh the summary.

LAN > Port

Select a LAN port to display the corresponding information of its switch port, routed port and subinterface.

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LAN > Switch Port

Switch port information includes the switch port, including duplex and rate.

LAN > Routed Port

Routed port information includes the IP address, subnet mask, LAN and description.

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LAN > Subinterface

Subinterface information includes the name, IP address, and VLAN.



Config > Configuration Backup List

The backup records include configuration file name, size, time, mode and MD5.

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Click Current to display the current configuration. Click Backup in the Config Details page to back up the current
configuration.

Click Backup and then click OK in the message box to back up the current configuration.

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Select one record, and click Download to download the configuration file.
Select one record, and click Restore to restore the current configuration.
Select one or multiple records, and click Delete to delete the backup record.
Select two records, and click Compare to compare the differences

Description can be edited. Click Details in the Action column to check the backup configuration.

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PoE > PoE List (Only available for PoE gateways)

PoE configuration includes the port, physical port, PoE-capable, PoE status, power and PD class.



Alarm

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Insufficient bandwidth: When the bandwidth exceeds the specified percentage of threshold for several times, the alarmis sent. The threshold, times and percentage can be configured manually.
Ping failure: When the Ping test failed for the specified times, the alarm is sent. The times and domain/IP address can be
configured manually.
High packet loss rate: When the packet loss rate exceeds the specified percentage of threshold for several times in 5
minutes, the alarm is sent. The times and threshold can be configured manually.
Besides, the corresponding alarm should be enabled in the Alarm Settings page. For insufficient bandwidth, the alarm
types are Uplink rate above threshold on gateway and Downlink rate above threshold on gateway; for Ping failure,
the alarm type is Abnormal network access on gateway; and for high packet loss rate, the alarm type is High packet
loss rate on gateway.

After changing the configuration, click Save below.

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When the modified bandwidth and the actual bandwidth do not match, click Fetch Bandwidth to check the actual
bandwidth which will then be set as the threshold.

Tunnel > Create Tunnel

Select the tunnel type and click Create Tunnel. The tunnel types include Telnet, eWeb and SSH.

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Tunnel > Tunnel List

Tunnel information includes tunnel type, host, port, destination device, expiration time and status. Click Re-create in the
Action column to re-create a tunnel.

5.6.5.3 Basic Gateway Operations


Add Gateway

Click Add, enter the SN, Alias and eWeb Password, and click OK to add a gateway to the network. Only one gateway canbe added to a network.

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Before a gateway is authorized, it is displayed in the Unauthorized Gateway List.

If authorization fails, you can click Re-authorize in the Action column to re-enter the Web password to re-authorize thedevice.

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Select the device to be managed by eWeb, and click eWeb. The system will try to connect the gateway and automatically
open the eWeb page in a new window.

If a tunnel is created successfully but the eWeb page does not automatically open, the system will pop up a message. The
user can manually click the link to open the page.

More > Move to

Select the device in the Gateway List, click More > Move to, select the new network and click OK. Only one gateway
can be moved at a time.

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More > Reboot

Select the device in the Gateway List, click More > Reboot and click OK.

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More > Tunnel

The user can create a Web-based tunnel to enter the eWeb system of a gateway for more monitoring and management
functions.
If any security system exists in the network, such as a firewall, the traffic of destination TCP port 10000-12000
should be permitted.
Select the device for tunnel management, and click More > Tunnel. On the Tunnel Management page, WEB, Telnet andSSH types (the tunnel types vary with products) can be selected or you can customize the tunnel configuration. The Tunnel
List displays the tunnels already created.

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More > Delete

Select the device in the Gateway List, click More > Delete and click OK.

5.6.6 WiFi Router (beta)
5.6.6.1 WiFi Router List
The WiFi Router List displays basic device information, including the online/offline status, SN, sync status, alias, MAC,
management IP & public IP, clients, network, firmware version, offline time, model and description.

The WiFi Router List automatically refreshes every minute. Clickfunction.

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Above the list are Add, Web CLI and Upgrade functions. Clickto display the Move to, Delete, Export, andReboot functions. For more information, refer to Basic Router Operations.
The Search function supports fuzzy queries based on the serial number, alias and description, and also supports queries
based on sync status and online/offline status.

Click the record in the Sync Status column to open the Config Status page. On this page, you can deliver one or all
configurations.

The number of devices which have available firmware for upgrade is displayed on the upper-left corner of the WiFi Router
List page. Click New Firmware to display the New Firmware List. Then click Go To Upgrade to enter the
MAINTENANCE > UPGRADE > Upgrade page.

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For more information, refer to Device Details.

5.6.6.2 Device Details
Click the serial number in the device list to open the details page for a single device. The page displays detailed device
information, including basic information, performance data, speed data, client data, online/offline status, and device logs.



Router Info

The basic information includes serial number, MAC address, management IP address, SSID, sync status, firmware version,
hardware version, alias, and description.



StatusThe performance data includes the router connection status, online client count, CPU usage, memory usage and alarm
count.

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Connectivity

Router connectivity refers to the connectivity (online status) between router and Cloud Service within a period (1 day or 7days).



Speed Summary

You can choose to view the router speed statistics in the last 24 hours or the last 1 week.

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Radio List

The Radio List page displays the RF information, including the RF type, current channel, power (percentage), channel
bandwidth, and channel usage.

User List

The User list displays information about clients currently associated with the routers, including the IP address, MAC
address, SSID, RSSI, traffic, online/offline status, terminal type and so on.

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Backup List

The backup records include configuration file name, size, time, mode, MD5 and description.



Device Log

The Device Log records the device type, update time and content.

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Config Log

The Config Log records the historical operations, including online/offline, restart and upgrade records, and supports queries
based on the status and period.

5.6.6.3 Basic Router Operations


Add Router

Step 1: Select the network, and click Add. Both batch import and manual add are supported.

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Step 2: Click download template to download the template, enter router information, and click ‘.xls’ File to import the
template.

Or you can click Add a Device, enter SN and alias of the AP, and click OK. Click

to add multiple APs.

More > Move to

Select one or multiple devices in the WiFi Router List, click More > Move to, select the new network and click OK.

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More > Delete

Select one or multiple devices in the WiFi Router List, click More > Delete and click OK.

More > Export

Select one or multiple devices in the WiFi Router List, and click Export.
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More > Reboot

Select one or multiple devices in the WiFi Router List, and click Reboot.



Web CLI

Select one or multiple devices in the WiFi Router List, and click Web CLI. The Web CLI dialog box is displayed, anddevice information can be queried via the menus in this dialog box. The menus vary with the products.

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5.7 Client
Select MONITORING > CLIENT to open the Client page.

5.7.1 Client List
This page displays the information about online clients and historical clients of the current network.
Click the drop-down list next to Advanced Search to switch between Online Clients and History Clients.
The client information includes basic information, band, and online time.
Search for user data by online status, MAC, SN or SSID.

5.7.2 Client Details
Click the device MAC, and the Client Details page is displayed.



Client Info

Client Info includes alias, status, MAC address, online/offline time, uptime, IP address, terminal, operation system,
manufacture, AP serial number, AP ailas and SSID.



Performance

Performance displays the traffic summary etc.

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Online/Offline Record

Online/Offline Record displays AP SN, AP alias, IP, SSID etc.

Roaming Record

Roaming Record displays roam-in AP, source AP, SSID etc.

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6 Configuration
The Configuration module includes two parts: NETWORKS and WIRELESS and AUTHENTIFICATION.

6.1 Networks
6.1.1 Basic
Select CONFIGURATION > NETWORKS to open the NETWORKS page. Then, all detailed information about the sub
networks is displayed on the Subnetwork List, including the network name, its upper network, the number of connected
devices and created time.
Additionally, five operation icons are provided in the Action column of a network for adding a sub network, sharing the
network, handing over the network, deleting the network and configuring the network. You can click these icons to perform
operations on the network.

6.1.1.1 Add Sub Networks
Select the network and click Add Sub Network.

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6.1.1.2 Bulk Add Networks
Step 1 Click Bulk Add Networks to enter the setting page.

Step 2 Specify the Scenario, Time Zone, Auto Switch Mode and Configuration Template (optional).

When an initial configuration template is selected, the Enabled button appears. By default, the function is disabled.
When it is enabled, the configurations in the template will be delivered to all devices in the network when they goonline for the first time.

Step 3 Click Download Template to download and fill in the template.

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Step 4 Click Batch Import to import the filled template.

If a wrong file is imported, an error prompt appears for 3s.
If a correct file is imported, a confirmation box appears. Click OK in the confirmation box to import the file.
When the file is imported, the created networks will be displayed in the Succeed list. The networks of which parameters
are consistent with other networks will be displayed in the Failed list.

Step 5Click Save to complete the import. All the networks created will be displayed in the CONFIGURATION >NETWORKS page.

If several users import a same file at the same time, the file imported by the user who clicks Save first will be saved,and error prompt will be sent to the rest of the users.

6.1.1.3 Share with
A network can be shared to other users for check and management. You can set the validity so that the network sharing
will be canceled after the specified time.

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Step 1 Select a network and click theConfiguration

icon.

Step 2 Specify the permission and validity period.

Step 3 Copy the link and send to the receiver. The receiver can visit the URL and log in to receive the network.

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Step 4 Click theConfigurationon the upper left corner to switch tenant and check the shared network.

6.1.1.4 Hand overThe network can be handed over to another tenant.

Step 1 Select a network and click theStep 2

icon to hand over the network to another tenant.

Click Other Tenant and enter the Email address of tenant, and click OK. After the receiver takes over the
network, you cannot manage the network anymore.

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Step 3 As the receiver logs in to Ruijie JaCS, an icon is displayed on the upper right corner.

Step 4 Click Take over Network to take over or refuse the network.

6.1.1.5 Edit
Select the network and click theicon to edit the network.

Non-apartment Scenario

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You can edit network name and time zone, and bind location here.

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Apartment Scenario

You can edit network name and time zone, bind location and select an initial configuration template here.

6.1.1.6 Delete
Select the network and click theicon to delete the network.

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6.1.1.7 Configuration
Select the network and click theicon on the Action column to configure it.

6.1.1.8 Add Device
Click CONFIGURATION > NETWORKS to open the page. Choose a network, and click Add Device to add APs, switches,gateways, and WiFi routers.

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6.1.2 Add Network
Select CONFIGURATION > NETWORKS, and click Add Network.

Non-apartment ScenarioEnter the network name and specify the network location.

Enter the Wi-Fi information as required, and click Save & Next.

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Enter the information of APs, switches and gateways, and click Save & Next. Or click Batch Import to download thetemplate, enter the device information in the table, and then batch import devices into the system.

Apartment ScenarioEnter the network name, select the scenario and bind the location.

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6.1.3

Configuration

Initial Configuration Template

When adding or editing an Apartment network, you can decide whether to apply an initial configuration template to thedevices in the network. If you select a template and enable it, its configurations will be automatically applied to all AP180
series devices in the network when they are connected to the JaCS for the first time. It should be noticed that theconfigurations are automatically applied to the devices once only.

When an Apartment network is edited, the last-applied initial configuration template is selected automatcially. In thiscase, you need to manually enbale or disable it.



If a device is moved to an Apartment network to which an initial configuration template has been applied, theconfigurations of the template will automatically be applied to it.

6.2 Wireless6.2.1 Basic (Apartment Scenario)
Select CONFIGURATION > WIRELESS > Basic to configure SSID and password of AP, and to run CLI commands todeliver configurations to the devices in the Apartment scenario.

In the apartment scenario, SSID and password can be configured in 2 ways.

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Option 1: Click Import Config to manually import SSIDs and passwords in an EXCEL file.

Option 2: Select Auto SSID Config. In this way, you don’t need to manually configure the SSID and password.

You also can run CLI commands in the Advanced Settings to deliver the configurations to the devices in the Apartment
scenario.

6.2.1.1 Customize Template Rules
To batch import devices or change SSIDs/passwords, you can customize the importing template.

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Click Click to select devices parsing rule, the rule customizing page appears.
There will be one default rule.

1.

Add button: Add a new rule2.

Menu bar: Display rule contentName: User defined name

SnPosition: Specify the starting position of SN in template

SsidPosition: Specify the starting position of SSID in template

SsidPasswordPosition: Specify the starting position of SSID’s password in template

RoomPosition: Specify the starting position of room number in template

BuildingNamePosition: Specify the starting position of building name in templateRemarkPosition: Specify the starting position of remark in template

If an entry is left empty, it will not be imported when importing the template.

※User can customize the EXCEL parsing rule from columns A to Z and rows 1 to 15.
3.

Check box: Only one rule can be selected at a time4.

Rule control button:

: Edit the rule

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5.

Configuration: Set the rule as default rule

Page up and down button

6.2.1.2 Auto SSID Config
Click Auto SSID Config to configure the SSID and password automatically.
To configure the password only, select Only regenerate passwords.

To configure both the SSID and password, select Regenerate SSIDs and passwords. At most 4 SSIDs can be configured.

You can use either custom template or the default template.



Use Customized Template to Configure SSID/Password

The customized template need to include SN, Building Name, Room Number, SSID, SSID Password, and Remark.
The following is an example to change the SSID and password only:

The custom rule may be set as below:

Name: ModifySSID
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snPosition:

ssidPosition:

ssidPasswordPosition:

roomPosition: B2

buildingNamePosition: A2

RemarkPosition:

Configuration※If Remark is filled in EXCEL file, the former remark saved in the Cloud will be overwritten.



Use Cloud’s Default Template to Configure SSID/Password

Download the template and fill the information as below:

Import the template.

After the template is successfully imported, a prompt will be displayed. Click the prompt to open the Config Log page, andexport the SSID configuration result.

To view the configuration result of the specified device, you can also point to the device SN to check the SSID/password.
You also can view the supported RF of the device.

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6.2.1.3 Import Config


Use Default Template to Import SSID and Password

Click Download Template.

Enter SSID and password. Each AP supports at most 4 SSIDs, and SSIDs and passwords need to be separated by ‘,’.

Click “xls” File to import the template.

After the template is successfully imported, a prompt will be displayed. Click the prompt to open the Config Log page, andexport the SSID configuration result.
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To view the configuration result of the specified device, you can also point to the device SN to check the SSID/password.



Use Customized Template to Import SSID and Password

The operation is almost the same with that in Auto SSID Config. The only difference is that you need to fill in the SSID
and password to be changed in the template.
The custom rule may be set as below:

Name: ModifySSID



snPosition:

ssidPosition: G3

ssidPasswordPosition: H3

roomPosition: C3

buildingNamePosition: B3

remarkPosition: D3※If Remark is filled in EXCEL file, the former remark saved in the Cloud will be overwritten.

6.2.1.4 More > Sync SSID
Select devices to be synchronized, and click More > Sync SSID to synchronize the SSIDs and passwords of the devices.
A maximum of 100 devices can be selected. After the synchronization, synchronized SSIDs and passwords are displayed.

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6.2.1.5 CLI Command
Step 1

Click CLI Command to open the setting page.

Step 2

Specify the device model. You can select All to deliver the configuration to all devices or select a specific device
module.

Step 3

Edit CLI commands. Then, click OK.

Step 4

Click Deliver Configuration to deliver the configuration to the device.

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6.2.2 Basic (Non-apartment Scenario)
If a network is not configured, it will inherit configuration from its parent network by default. You can create or import a
configuration file from other networks. Note that if there is any captive portal template unavailable for the network, theconfiguration file cannot be imported.

Click Save to configure the network.

On the Basic page, Wireless, Security, and Advanced Settings can be configured.

6.2.2.1 SSID
Click + in the upper left corner to add an SSID. In addition, the SSID page further enables you to configure the rate limit
and the authentication function.

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Parameters on the SSID page are defined as follows.
WLAN ID: Select a WLAN ID. An SSID matches a WLAN ID one-to-one. The WLAN ID can be specified only when an
SSID is added and cannot be changed subsequently. The maximum value of WLAN ID is 16.
SSID: Enter an SSID name.
Encryption Mode: Open, WPA-PSK, WPA2-PSK, WPA/WPA2-PSK, WPA2-ENTERPRISE (802.1X), WPA3PERSONAL, WPA2/WPA3-PERSONAL and PPSK. Open indicates that no password needs to be configured; WPA-PSK
or WPA2-PSK indicates that a password needs to be configured. WPA2-Enterprise(802.1x) indicates that the 802.1x
authentication mode is adopted for the SSID. PPSK indicates that each terminal device is bound with a unique WiFi account
and

key.

After

the

PPSK

mode

is

selected,

you

need

to

CONFIGURATION>AUTHENTICATION>PPSK.
If you select the WPA2-Enterprise(802.1x) mode, the following page is displayed.

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Click

Configuration

to add an authentication server. A dialog box for a Radius server configuration is displayed, as shown in thefollowing figure.

Server Name, Server IP, Authentication Port, Accounting Port, and Key can be configured for a RADIUS server.
Authentication Port and Accounting Port are optional, and respectively set to the default values 1812 and 1813 if novalues are entered.
The jitter prevention function can be configured in 802.1x authentication mode, as shown in the SSID configuration page
with Encryption Mode set to WPA2-Enterprise(802.1x). In case of jitters: after the jitter prevention function is enabled(the jitter prevention duration range is 0–600), clients will not go offline within the duration of jitter prevention. The default
jitter prevention duration of an AP is 2 seconds. Note that the jitter prevention function may not be supported in earlier AP
versions.

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In addition, the Advanced Settings function is provided for 802.1x authentication. In Advanced Settings, the NAS IP
address (available in the NAT environment) and accounting update period can be configured and the added authentication
server can be managed.

Hidden: Specify whether to hide the SSID, which can be set to Yes or No.
Forward Mode: Select a forward mode of a wireless AP. NAT indicates that an IP address is allocated to a client by an
AP; Bridge indicates that an IP address is allocated to a client by an AP’s upstream device. A VLAN ID must be configured
when the Bridge mode selected.
NAT Address Pool Configuration: Click the NAT Address Pool Configuration link to display the window.

5G-Prior Access: It is enabled when the SSID is associated with Radio 1 and Radio 2 for dual-band APs (2.4 GHz and 5GHz) to ensure that clients supporting dual bands access the 5 GHz frequency band preferentially. This reduces the loadin the 2.4 GHz frequency band and improves user experience.
Speed Limit per Client: Specify whether to enable the speed limit function for a client. When this function is enabled,
uplink and downlink speeds must be configured.
Speed Limited by SSID: Specify whether to enable the speed limit function for the SSID. When this function is enabled,
uplink and downlink speeds must be configured.

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Auth: Common APs support External Portal and Captive Portal authentication.

6.2.2.2 External Portal
To edit SSID, enable Auth and select External Portal. Enter the required information and click OK.

6.2.2.3 Captive Portal
Step 1: On the SSID page, enable Auth and select Captive Portal.

Step 2: Enable Seamless Online and select a portal or add new portal.

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6.2.2.4 RadioThe Radio page enables you to configure the AP radio ports. As shown in Figure 4-4, the Radio page provides the On/Off
and Max Clients items.

Parameters on the Radio page are defined as follows:
On/Off: Specify whether to enable the radio function. When it is set to Off, the SSID is invalid; the corresponding SSID
can be used properly only when this function is set to On.
Max Clients: Enter the upper limit of associated clients in a frequency band.
Deletion of radio configurations indicates that the system preserves the current configurations.

6.2.2.5 Security Configuration
As shown in the preceding figure, eWeb Settings, Telnet Settings, Client Isolation, and Wireless Intrusion Detection
can be configured.

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ConfigurationeWeb Settings: Enter the Web login password of an AP. When the password is empty, the system does not push the
password to AP.
Telnet Settings: Enable the Telnet service of AP. When the Telnet service is enabled, the password is required.
Client Isolation: Clients are isolated without affecting their network access to ensure that they cannot communicate witheach other, thereby ensuring client service security. AP-based client isolation or AP&SSID-based client isolation can beselected. If AP-based client isolation is enabled, all layer-2 clients associated with the same AP cannot communicate witheach other. If AP&SSID-based client isolation is enabled, clients in the same WLAN on the same AP cannot communicate
with each other.
Wireless Intrusion Attack Detection: Include DDOS attack detection, flooding attack detection, AP spoof attack detection,
and weak IV attack detection. If this function is enabled, at least one of the preceding four detection functions needs to beenabled.

6.2.2.6 Advanced Settings
AP RF Scheduling

If AP RF Scheduling is disabled, AP will broadcast the SSID.
To specify the time of turning on/off WiFi, enable RF Shutdown Scheduling and configure the period.

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Whitelist

Enter whitelisted websites, and websites that can be accessed directly without authentication. For Facebook social login,
you need check on Facebook Whitelist so that clients can access Facebook API before authentication.



CLI Command

Enter commands to be pushed to APs. This function allows you to perform some configurations unsupported via CLI
commands.

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6.2.3 Layout (Non-apartment Scenario)
On the Layout page, you can bind an AP to a specific location after importing it to a network.
Step 1: Select a network.
The Unbound Device List on the right displays APs that have been imported to the network, but are not bound to alocation. Click Config Layout to display the list.

Step 2: Click Add Layout to add the local layout or map layout. The local layout can be used to bind the location of indoor
APs and the map layout can be used to bind the location of outdoor APs.

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Step 3: Select an AP from in the unbound AP list and drag it to the target location.

6.2.3.1 Unbind APs
AP unbinding is different from AP deletion. AP unbinding removes the binding relation between an AP and a location, but
the AP still exists in the network and can be controlled. AP deletion deletes an AP from a network and the AP cannot be
controlled after being deleted.
The unbinding methods are:

Method 1: Select an AP, and click

to unbind the AP from a location. An unbound AP will then be moved

from a network to its parent network.
Method 2: If a location is already bound to an AP, you can drag another AP to the location to replace the old AP.

6.2.4 Radio Planning (Non-apartment Scenario)
Radio planning can adjust channels and power of APs in a same area network to optimize the channel allocation andpower of the APs. Proper RF configuration planning can reduce channel interference, increase channel utilization andimprove overall wireless network performance and capacity.

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Choose CONFIGURATION > WIRELESS > Radio Planning to open the Radio planning page. Both manual andautomatic planning are currently supported.

6.2.4.1 Radio Settings
On the Radio Settings page, select the country and bandwidth.

For 2.4G channels, the bandwidth can be 20 or 40 MHz. For 5G channels, the bandwidth can be 20, 40, 80, or 160 MHz.

6.2.4.2 Automatic RF Planning
The automatic RF planning function allows the cloud to calculate the optimal channel configurations and power values for
APs by using the radio resource management (RRM) algorithm according to RF information collected by each AP. Optimal
recommended configurations can be applied to the APs.
The entire process of the automatic RF planning includes three parts:

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

The cloud triggers APs to scan and upload RF information.



The cloud calculates the optimal recommended configurations.



The optimal recommended configurations are applied to the APs.

The automatic RF planning supports network-based planning only.
The AP RF channel optimization algorithm staggers RF channels of neighboring APs respectively based on the 2.4 GHz
frequency band and the 5 GHz frequency band while ensuring as much as possible that original configurations areunchanged. To reach optimal power, The AP power optimization algorithm automatically increases or decreases the RF
power for an AP according to the co-channel interference.
After a network is selected on the RF planning page, a page for automatic RF scanning and planning of the network is
displayed. On this page, the APs of a network can be triggered to scan the RF, display recommended RF configurations
calculated after scanning, and save the recommended RF configurations to APs.

The Recent RF Scan History page displays historical records of automatic RF scanning and planning. Each record shows
triggering information got each time, including the automatic RF planning status, the start time, the end time, the status(Initializing/Scanning/RRM analysis/Finish/Failure), whether to apply to the APs, and the running logs.



Smart RRM

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There are two execution modes: immediate and periodic. Click Scan Now, and the cloud triggers RF scanning. Data will
be uploaded after scanning.



Schedule Settings

On the Schedule Settings page, Periodic Execution can be enabled.

When a periodic task is triggered, this periodic task is automatically canceled if the network is already in a scanning
triggered state (for example, immediate execution is being triggered).



Related parameters(1) Scan Mode
Quick Scan: This mode enables APs to provide the WiFi service properly during scanning. However, data acquired in thismode is not as accurate as that in the Deep Scan mode. The calculation result based on the data in this mode is lessaccurate than that in the Deep Scan mode. This mode is applied when it is expected that the current network is not affected.
Deep Scan: This mode is also referred to as the enhanced mode, and causes wireless clients to go offline at the beginningand ending of the scanning. Data acquired in this mode is more accurate than that in the Quick Scan mode, and theautomatic RF planning based on the data is more accurate. This mode shall be applied at the initial stage of the overall
network planning or when disadvantages of this mode are tolerable.
(2) Synchronize to Device
If this function is enabled, the RF scanning result will be automatically pushed to the AP. In this case, skip step 3.

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If an AP has been bound to a location and has been synchronized with RF configurations of the location. This
operation will remove the RF synchronization between the location and the AP, and push the selected recommended
optimization configurations to the AP.

6.2.4.3 Manual Planning
Click a network on the left to open the manual RF planning page. The Radio Select drop-down list above the diagramlets you select an RF type (2.4 GHz/5 GHz) to display. The number inside the location icon indicates the current channel,
and a range displayed when the cursor stays on the location icon indicates a power percentage.

The RF channel or power data is not displayed during configuration.
You can click a location icon to display the RF channel and power configurations on the right. If the location is bound to an
AP, the SN of the bound AP is also displayed.
To perform manual RF planning:1.



Set the RF configurations of a location in one of the following ways:
Configure one location

Click a location icon, enter configurations on the right, and click Apply.

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Configure locations in batches

This function is used to configure the RF channel and power for a large batch of locations, and is suitable for a scenario
with many locations on a network.
Click

2.

Click

above the location diagram to uniformly configure the power percentage for all locations on a network.

Synchronize the RF configurations of the location to a bound AP.

above the location diagram to synchronize the RF configurations of the corresponding location to the boundAP.

Batch operations for multiple locations can be select before clicking

After the synchronization is successful,.

is displayed in the lower right corner. At this point, the configurations of thelocation are synchronized to the bound AP.
If an unbind or bind operation is performed, RF configurations are removed from or synchronized to the AP.

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6.2.4.4 AC Smart RRM
In the AC network, click Radio Planning to open the Smart RRM page.

Check the note, click

to start RRM. The whole process takes about 10 to 15 minutes.

Enable Scheduled RRM to configure the time, and RRM will start at the set time.

6.2.5 Roaming (Non-apartment Scenario)
Roaming planning refers to enabling network-based roaming.
L3 Roaming: Specify whether to enable Layer3 Roaming. It is enabled by default.
L2 InVLAN Tunnel Forwarding: Specify whether to enable Layer2 Roaming. It is enabled by default.

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For wireless roaming, SSID signals must be consistent; otherwise, roaming may fail.

6.2.6 Bluetooth (Non-apartment Scenario)
You can batch import, add, change and delete the Bluetooth configuration.



Bluetooth configuration import

Click Import. The Import dialog box is displayed. For initial use, you can click Download Template in the lower rightcorner to download an EXCEL file corresponding to APs in the current network and set corresponding parameters in the
file.

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Requirements for the UUID, Major, and Minor parameters are:
UUID: Enter a string of 32 characters in hexadecimal format.
Major: Enter a string of 4 characters in hexadecimal format.
Minor: Enter a string of 4 characters in hexadecimal format.

After the parameters in the EXCEL file are configured, click '.xls' File to import the file. A prompt will be displayed if an
exception occurs during the import.

Bluetooth configuration adding for a single AP

Click Add. The Bluetooth dialog box is displayed, as shown in the following figure. Specify the parameters as required to
add a Bluetooth configuration for one AP and click Save. If a Bluetooth configuration is already configured for the AP, theexisting Bluetooth configuration will be updated.


Click theBluetooth configuration modification for a single AP
icon. The Bluetooth dialog box is displayed, as shown in the preceding figure. Modify the required

parameters and click Save.

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6.3 Authentication
6.3.1 Voucher Authentication
Voucher authentication on Ruijie JaCS allows you to charge users for wireless network access using access codes.
Concurrent users, time period and data quota limit can be customized and offered to your guests.

6.3.1.1 Configuration Steps
Step 1: Enable Voucher function in the Captive Portal mode of SSID under the corresponding network.
Step 2: Select CONFIGURATION > AUTHENTICATION > Voucher.
Step 3: Select Manage Package > Add Package to define a voucher type for your guests.

Step 4: Click OK and go back to the Voucher page and click Print Voucher.

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Step 5: Select the way you want to print voucher codes and enter the quantity if you select Multiple Vouchers.

Step 6: Click the Print button.

6.3.1.2 Bind/Unbind MAC
If Bind MAC is enabled for the package, the voucher code used by a device will be bound with its MAC address. The
number of bound MAC can be set in Max Concurrent Devices. When the Status is Activated or Depleted, you can clickin the Bind MAC column to unbind MAC addresses.

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6.3.1.3 More

Item

Description

DeleteDelete the selected Vouchers

Print in 1 Column(A4)Printed Vouchers will be displayed in the same column

Print in 2 Columns(A4)Printed Vouchers will be displayed in two columns

Print on POS Receipt

Suitable for printing on POS receipts

6.3.2 Account Authentication
Account authentication requires the valid account and password. Concurrent users, time period and data quota limit canbe customized and offered to your guests.

6.3.2.1 Configuration Steps
Step 1: Enable Captive Portal in the SSID page, and select a template with Account Authentication.
Step 2: Select CONFIGURATION > AUTHENTICATION > Account.
Step 3: Select Manage Profile > Add Profile to define an account type for your guests.

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Step 4: Click OK and go back to the Account page and click Add Account.

Step 5: Click Add an Account to enter the account, password and select the profile, and then click Save.

Step 6: Connect to the SSID, select Account Login in the pop-up page, enter the account and password created in thelast step, and click Login.

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6.3.2.2 More

Item

Description

DeleteDelete the selected accounts

Reset

Reset the selected accounts

6.3.3 PPSK Authentication
PPSK combines the advantages of PSK and 802.1x. It prevents the network from being stolen. Each terminal device isbound with a unique WiFi account and key so that the key will not be shared. This can also be called “One Client, One
Password”.
1.

The main tasks of the PPSK administrator:

Log in to Ruijie JaCS and deploy the network, so that APs can access the Ruijie JaCS.



Set the authentication mode of SSID to PPSK (the administrator can configure it directly).

On the PPSK Configuration page, an enterprise can enable the PPSK function and choose the network.

Open account for staffs in batch.

2.

Staffs can connect to the SSID with a unique WiFi key allocated by the administrator and access the Internet.

Configuration Steps

Step 1: Choose CONFIGURATION > WIRELESS > Basic, click
PPSK.

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Step 2: Choose CONFIGURATION > AUTHENTICATION > PPSK.
Step 3: Click Add Account to batch import or manually add new accounts.

Step 4: Click the view button on the Action column of the PPSK list to check PPSK Sync Log.

Step 5: Bind MAC address for accounts in the PPSK list.

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6.3.4 Captive Portal
Select CONFIGURATION > AUTHENTICATION > Captive Portal to display the Captive Portal page, and select a
network on the top to filter captive portals.
When Captive Portal is enabled, SSID can associate with the templates. You can manage templates under a network,
but only use or associate templates under a sub-network.

6.3.4.1 Captive Portal List
The list displays all captive portal templates, including thumbnails, name, association status, creation time and description.



Add Captive Portal

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Click

Configurationorto open the Add Captive Portal page. Enter name, description and post login URL, and selectlogin options. After Status Balance Page is enabled, you can check your balance information after login.

There are three login options: One-click Login, Voucher, and Account.
One-Click Login: You can set Access Duration and Access Times Per Day.

The page for One-click Login:

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Voucher: You can log in with the voucher code.

The page for Voucher:

Account: You can log in with the account and password.

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You can also select multiple login options. The page for One-click Login, Voucher, and Account Login:

Portal Page

You can customize the content and style of the login page. The previews on the mobile phone and PC are displayed on
the right.

Each type of authentication supports a maximum of three languages. During authentication, users can select a
language switching icon in the upper right corner of the authentication page to switch the language.

In the Basic tab, set the logo picture, background color or image, welcome massage, marketing message, terms &conditions and copyright.

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In the Advanced tab, set the Logo position, background mask color/opacity, text color/size. Click Reset Style to restore
the default style.

Clickon the bottom to save.

6.3.4.2 Edit Captive Portal

Clickto edit a template, and click

to save.

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6.3.4.3 Delete Captive Portal
Clickand then clickin the confirmation window to delete a template.

If the template is associated to an SSID or applied to the EG, then you need to dissociate it before delete.

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6.3.4.4 Apply to EG

Click

to synchronize the captive portal template to the EG.

If no EG exists in the current network, you can click

to jump to the MONITORING > DEVICE > Gateway page.

If there is an EG in the current network, the page is displayed as below:

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Only one template can be synchronized to an EG. Select a template and click OK.

After the template is applied, the date of last synchronization will be displayed above.

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6.4 Settings
6.4.1

AP

6.4.1.1 Initial Configuration Template
Click Configuration > Settings > AP to open the setting page. In this page, you can configure initial configuration templateand device-specific config.
In the Initial Config Template page, a Config List is displayed, and all templates are shown in the order of update time.
You can add, edit, copy and delete a template. You can also search a template by name.



Copying a Template
After clicking

in the Action column, a prompt will appear. Enter a new template name and description, then click

Save to form a new template. Except the name and description, other configurations of the new template remain thesame with the previous one.

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Deleting a Template
Clickin the Action column to delete a template. If the following prompt message appears, it means the templatecannot be deleted as it is already in use.



Editing a Template
Clickin the Action column to edit a template. You can edit all the configurations of the template, but if the templateis in used, it cannot be edited.


Adding a Template
Click Add to open the setting page.

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Specify the Template Name (required) and Description (optional), and then click Save.

When the “Save succeeded” appears, the operation is complete.

Click

to modify the basic information of the template.

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In the Modify page, you can change the settings of the template name, the description and the enabled status.
When a change is made, click Save in the right side.
You also can specify the parameters in the four Tab pages: Basic, Wireless Configuration, Security and Others.
After modifying the parameters, click Save.


Basic

In this page, you can configure radios, DNS, the password of eWeb and IPv6.

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Wireless Configuration

You can hover you mouse on

to view the notes of Hide SSID.

When Rate Limit is enabled, you need to set the downlink and uplink rate.

SecurityIn this page, you can configure user isolation and communication mode.
When the user isolation is enabled, inter-SSID, intra-SSID and LAN-WAN are enabled simultaneously. You can hover
the mouse overto check more details about this function.

Factory Setting (Optional)

You can click the down arrow to select an existing template, or click Add to create a new one. If you select an existing
template, the configurations of the template will be displayed below the selection box. If you need to add a new
template, you can click Add to go to the Factory Configuration page.
When the factory settings are applied to a device, you need to press the reset button of the device to reset thedevice to make them take effect, and all global configurations and other configurations will be cleared.
In the Factory Configuration page, you can add a new factory setting, and edit or delete an existing one. When a
new factory setting is added, it will be displayed in the drop-down list box. If a factory setting is changed, it will takeeffect in all templates to which the factory settings are applied. Only an unused factory setting can be deleted.

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OthersThe Periodical Restart is disabled by default. When it is enable, you can choose Simple Policy and Sophisticated
Policy to schedule the reboot of the device to take effect in a specific time.
When LED schedule is enabled, you should specify the start time and the end time.

6.4.1.2 Device-specific Configuration
In the Device Config List, the information of all devices with specific configuration is displayed, including SN, IP, 2.4G
SSID, 2.4G PASSWORD, 5G SSID, 5G PASSWORD and Update Time. In the 2.4G/5G SSID and 2.4G/5G PASSWORD
columns, commas (,) are used to separate multiple SSIDs and passwords. And the SSIDs and passwords are one-to-one
correspondence. Up to 3 SSIDs or passwords are supported.

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Downloading the Template
Click Download Template to download the template. The parameters and their description are shown as follows:

The SN is required. The IP address and subnet mask should be filled in or not filled in together (when they are left
empty, the device will obtain IP address and subnet mask via DHCP). The other four fields are optional.
Multiple SSIDs and passwords are supported. Use commas (,) to separate them.

Importing Configuration
Click Import Config to import the template. Up to 200 templates are supported. When a template is imported, thesystem will verify the parameters filled in the template. The import process will be stopped when one of the following
situations occurs:The SN is not available in the current network.

The format of IP address is incorrect.

The number of SSIDs and passwords are different.

SearchYou can enter the SN of a device in the search box in the upper right corner to search the device.

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6.5 Quick Deployment
You can click Quick Deployment in the upper corner of the navigation bar to configure your devices quickly. You onlyThis feature is applicable only to AP180 series access points in apartment networks.
Step 1 Click Quick Deployment.

Step 2 Select an existing network, or click Add Network to create a new one. After clicking Add Network, a setting page
pops up. Please specify the network name, the time zone, the mode and bind the location. Then, click Next.

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Step 3 Add APs to the network.

Three methods are available here.
1)

Manually enter the serial numbers of devices, then click Add.

2)

Click Download Template to download and fill in the template. After that, click Batch Import to add

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devices in batches.

3)

Click Auto Discovery. Select a switch to be used for detecting devices. Then, click Start to detect thedevices. Only AP180 series access points that are powered on and access WAN can be detected.

Step 4 (Optional) Select an existing initial configuration template or add a new one. If you want to view or change theconfigurations of an existing configuration template, click Details. If you don’t want to apply an initial configuration
template to devices, click Next directly to skip this step.

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Step 5

Configuration(Optional) Click Download Template to download and fill in the device-specific configuration template, and thenclick Batch Import to import the configurations. If you don’t want to configure this, click Next directly to skip thisstep.

Step 6 Confirm the configurations. If all the configurations are right, click Save & Next, otherwise you can click Back tomodify the configurations.

Step 7 After saving the configurations, all the configurations you set will be displayed. The configuration status of devices
is refreshed every 6 seconds.

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Maintenance

7 Maintenance
The Maintenance module mainly provides the following functional services:



LOGS



UPGRADE

7.1 Logs
7.1.1 Operation Log
This page shows operation logs.

Clickin Action column to check log details.

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Maintenance7.1.2 Config Log
7.1.2.1 Action View
When the device configuration is imported, a prompt will pop up. Click the prompt to open the log page and export the
SSID result.

On the log page, the latest record will be displayed by default



Status: View the status of the configuration
Complete: Configuration completes
In progress: Configuration is in progress
Scheduled: Configuration is scheduled

Result: View configuration results
Success: Number of devices configured successfully
Failure: Number of devices whose configuration fails



Devices
Total: Total devices in the network
Offline: Number of offline devices
Not Online Yet: Number of devices that never go online

Cloud will give priority to the online devices, and will actively apply the configuration after the offline devices go online.

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MaintenanceDescription: View configuration commandRefresh: As it takes a while to complete the configuration, you can click this button to refresh the configuration
progress.

Click

to display more configuration information.

Click

to export the configuration result.

The exported file is shown as the figure below.

You can check the result in the Result column which may be “Succeeded” or “Failed”.

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Maintenance7.1.2.2 End SSID and Password Configuration of Offline Device Immediately (Apartment
Scenario)
Suppose the operator changes the SSIDs and passwords of two rooms and exports the result.

Although there are offline devices waiting for SSID and password configuration, the overall configuration is completed. The
operator can export result and send new SSIDs/passwords to the tenant. When the offline devices go online, the new
SSIDs and passwords will be synchronized to the devices automatically.

7.1.2.3 Device View

Clickin the Action column to check the push status of each configuration item.

The following figure shows an example of full configuration, including the configuration execution status of SSID, Radioand so on.

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Maintenance7.1.3 Upgrade Log
This part provides the upgrade tracing function. You can check the upgrade status, and abort or retry the upgrade.

Retry: Restarts the upgrade task that failed or was aborted.
Abort: Stops the upgrade task if the upgrade command has not been pushed.

Click

to check log details.

Retry: Restart the upgrade task.
Abort: Stop the upgrade task.
Abort: You cannot stop the upgrade task if the upgrade command has been pushed to the AP.
Retry: You can only restart the failed or aborted upgrade task.

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Maintenance7.1.4 Mesh Log
The page displays the Mesh logs.

7.1.5

Replace Log

The page displays the replacement log of switches.

7.1.6

Settings Log

This page displays the information of device-specific configuration, including imported batch number, SN, Status, Network,
IP address, Begin Time, End Time, Created Time, Description and Actions.


Configuration status is displayed in the Status column：Processing: The configuration is in progress.



Failed: The configuration failed to be applied to the device.

Succeeded: The configuration has been applied to the device.



Waiting online: The device is waiting to go online.

The batch number and SN can be used for search.

You can clickin the Action column to jump to the Web of the device.

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7.2 Upgrade
The following tab pages are provided for device firmware management:UpgradeUpgrade Policy

Firmware7.2.1 Upgrade
Ruijie JaCS supports the online upgrade of device firmware, and it allows network administrators to utilize the latest
features and security enhancement for their Ruijie devices. Online upgrade allows administrators to easily arrange thefirmware upgrade on their networks and view firmware releases.
The Upgrade page includes two modules:Version statistics



Firmware upgradeDevice List

7.2.1.1 Check Version Information
Select Maintenance > Upgrade to display the top 5 versions in pie chart form and a list for each network.

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Maintenance7.2.1.2 Upgrade
You can enter the Upgrade page in either of the following ways.
Method 1: Hover the mouse over MAINTENANCE, a link will appear. Click the link to enter the Upgrade page. The default
network information is All.

Method 2: On the AP List, Switch List or Gateway List, click New firmware to open New Firmware List window. Thenclick Go to Upgrade to enter the Upgrade page, and select and upgrade devices via Search.

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Maintenance7.2.1.3 Upgrade Devices
For convenience, two upgrade modes are provided:
Upgrade Selected: This mode enables you to upgrade a selected AP, and is suitable for a scenario with a few APs to be
upgraded.
Upgrade All: Selects all the devices in the list, and applies to the status when multiple devices require upgrading, andimplements a quick upgrade with selected networks and version numbers. This mode enables upgrading of all APs in thelist, and is suitable for a scenario with a large number of APs. A network or a firmware version number can be specified toperform fast upgrades.

Upgrade Selected

Step 1: Select a network on the left, select a target AP, and click Upgrade.

Step 2: Select a firmware version.
On the Upgrade page, you can check the device information and the details of versions, choose a version (therecommended version is the latest one), enable scheduled upgrade and set retry times if the upgrade fails.

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MaintenanceStep 3: Click Start Upgrade to upgrade the device.

Upgrade All

Step 1: Check the devices list based on a condition, and click Upgrade All.

Step 2: Select the version and click Start Upgrade

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MaintenanceSet the update criteria and click Start Upgrade, and a message box will pop up. Users can check details in LOGS >Upgrade Log.

If the upgrade is successful, log will show Upgrade succeeded.

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MaintenanceCheck the results in the Recommend Version of Device List.

The numbers of devices which have available firmware for upgrade in MAINTENANCE Menu and Upgrade in Navigation
Bar will change accordingly.

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Maintenance7.2.2 Upgrade Policy
In Upgrade Policy page, you can create an upgrade policy for devices in a network to upgrade their firmware at a specific
time.
This feature is applicable only to MA and AP180 series access points, and cannot be used in sub accounts andconfigured for a network shared by another account.

7.2.2.1 Adding an Upgrade Policy
Step 1: Go to MAINTENANCE > UPGRADE > Policy and click Add to open the setting page.

Step 2: Specify the policy name, network and model and scheduled time, and select a hardware version in the Version
List.

Items
Policy Name

Description
Specify a unique policy name.

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MaintenanceSpecify one or several network(s) to which the upgrade policy is applied to. Then, the policy will
Network

be applied to all devices in the network(s). You can click

to select networks or click

to usethe network configured in an existing network.
Specify a device model. Only one upgrade policy can be configured for a device model. (Only forModel

MA and AP180 series access points.)
Scheduled Time

Specify an upgrade time so that the firmware of specified devices in the network will be upgradedto the target version at the time you set.

Version List

Specify the target firmware version. The versions shown in the target firmware version column
are recommended versions. If you don’t want the recommended version, you can clickicon

to change it.

7.2.2.2 Upgrade Policy List
In the Upgrade Policy List, you can check the details about configured upgrade policies, including their names, models,
number of available versions, status, scheduled time and created time.

In the Action column, three icons are provided.
Icons

Description
Change the network.
Edit the upgrade policy.
Delete the upgrade policy.

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Maintenance7.2.2.3 Upgrade Logs
Click MAINTENANCE > LOGS > Upgrade Log to display upgrade results.

7.2.3 Firmware
7.2.3.1 Version Details
The Version Details list displays the versions of firmware installed on all devices. Click Go To Upgrade in the Action
column to open the MAINTENANCE > UPGRADE > Upgrade page.

7.2.3.2 Private Firmware
The Private Firmware list displays the private firmware uploaded by all accounts under a tenant.

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Click Upload Firmware, and then click ‘tar.gz’ or ‘.bin’ File to upload a private firmware.

Clickin the Action column to edit the Description of firmware.

Click Delete orin the Action column to delete private firmware.

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System Settings

8 System Settings
8.1 Alarm Settings
Clickin the upper right corner and select Alarm Settings. The Alarm Settings page is displayed for alarm parameter

configuration.

Alarm settings are configured by network. If no alarm settings are configured, the global settings are adopted.
On the Alarm Settings page, you can configure to receive alarms or not and in which way. When the Status is enabled,
alarm information is displayed on the Alarm page. Alarms can be pushed via Email only when the Status is enabled. Whenthe Email Alarm is enabled, alarms will be pushed via Email to the contacts in the Contact List of the network.

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To use the Email Alarm function, click

and select Contact to set the Email address.

8.2 00000JAPAN WiFi
00000JAPAN WiFi is a free Wi-Fi with no requirement for authentication. In disaster, it can be quickly enabled and deployed
to provide Internet access.
00000JAPAN WiFi can be enabled by one click. As long as the layer-1 network is enabled, the devices of this network andits sub networks will be turned on as well. When the layer-1 network is disabled, the devices will be turned off.

Click

Click

in the upper right corner, and select 00000JAPAN WiFi to open the configuration page.

in the Action column to edit the 00000JAPAN WiFi setting.

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8.3 Contact
On the Contact page, you can create contact groups, and add contacts to contact groups.

8.3.1 Contact List
Add a contact as the Email recipient.

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8.3.2 Contact Group
Add a group and move the contacts to the group.

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Account

9 Account
Point toon the upper right corner, the Account menu is displayed, which includes Account, Sub Account, AccountRole, Access Policy and Logout.

9.1 Account
The Account page is divided into the User Info area and Modify Password area. In the User Info area, you can edit thebasic information of user (Username and Email is not allowed to be changed); In the Modify Password area, you canchange the login password.

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9.2 Sub Account
The Sub Account List displays the information of sub accounts. Click
Clickin the Action column to edit the sub account.

in the Action column to delete the sub account.

Click Add Sub Account to add a new sub account. Select the network, enter the Email in the Username box and click
Send Code. Enter the security code contained in the Email, set the password, language, full name, mobile number androle, and click Save.
Role: Admin owns the permissions to create an account. Employee owns the permissions to edit data. Operator owns
the permissions to print voucher and view account data. Guest owns the permissions to view data. For the custom role,
you can customize its read and write permissions.

The existing sub account can be added to the network so that a sub account can manage multiple networks.

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Account

9.3 Account RoleThe Role List displays all default roles and custom roles of the tenant.

Click Add to add a custom role.

Clickto edit the role; click

Click

to delete the custom role.

to configure the role permissions.

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Account

9.4 Access Policy
The Access Policy List displays all access policies of the tenant.

Click Add to add a new access policy.

Clickto edit the existing policy.

Clickto delete the access policy.

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Account

9.5 Logout
Click Logout to exit the system and return to the login page.

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Unbind Device

10 Unbind Device
Click Unbind Device, enter the device SN to get URL. Configure the ACS URL as the URL on device, and the device willautomatically unbind on Cloud.

11 Feedback
You can click the Help icon to give feedbacks on the issues you meet or offer suggestions to us.

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Appendix

12 Appendix
12.1 Acronyms and Abbreviations
Acronyms

andFull Name

Abbreviations
AP

Access PointAC

Access Controller

BOSS

Business & Operation Support System

DHCP

Dynamic Host Configuration Protocol

DNS

Domain Name Server

EAP

Extensible Authentication Protocol

EAPOL

EAP over LAN

EAP AKA

Extensible Authentication Protocol Method for 3rd Generation Authentication and Key Agreement

ESSID

Extended Service Set Identification

FTP

File Transfer Protocol

HLR/AuC

Home Location Register

HTTP

Hypertext Transfer Protocol

IMSI

International Mobile Subscriber Identification

MSISDN

Mobile Subscriber ISDN

NAT

Network Address Translation

PAT

Port Address Translation

RadiusRemote Authentication Dial In User Service

SNMP

Simple Network Management Protocol

SSID

Service Set Identifier

UDP

User Datagram Protocol

VPN

Virtual Private Network

WEP

Wired Equivalent Privacy

WPA

Wi-Fi Protected Access

WAPI

Wireless LAN Authentication and Privacy Infrastructure

WLAN

Wireless Local Access Network

12.2 Glossary
TermDefinition

Cloud

Specify the cloud center management end, supports private and public clouds, allows separate
deployment of a system of a private cloud version, and provides cloud services of the public
cloud version.

Network

Enable the device grouping for easy management of a large quantity of devices. It is
recommended that networks be added by geographical location or device use.

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12.3 Limitations
No.

ModuleDescription1

Device2

Configuration

3

EXCEL template

For the Excel template, only the XLS format is supported.

4

SSID

SSIDs can be made up of numbers, English letters, and “-“.

5

Custom excel template

Up to 200 devices can be imported each time. To import more than 200 devices,
users need to do it in batches.
Configurations of up to 200 devices can be imported each time. To importconfigurations of over 200 devices, users need to do it in batches.

In an Excel template for customization, A to Z columns and 1 to 15 rows aresupported.
Account-based policies may fail on some models, such as AP680(CD), where

6AP

they are disabled by default. In this case, users need to batch apply from the
Cloud the web-auth acct-update-interval 1 command to enable those policies.
The Cloud does not support SSIDs containing special characters. If such SSIDs

7

SSID reverse sync

are set on end devices, the Cloud will fail to deliver them after they aresynchronized to the Cloud.
In the Apartment Scenario, if the device goes offline after 00000JAPAN Wi-Fi is

800000JAPAN WiFi

enabled, and then goes online after 00000JAPAN Wi-Fi disabled, Cloud will not
re-configure the Wi-Fi settings on device. You need to clear 00000JAPAN Wi-Fi
configuration manually.
In non-apartment Scenario, please clear the configuration on devices except

9AP

AP180 before bring them online; otherwise, the configuration on devices may be
conflict with that on Cloud, and the client may not be able to access the Internet.
In non-apartment Scenario, if the working mode (bridge mode or routing mode)

10

APof AP180 is different from that on Cloud, the client may not be able to access theInternet.
1.

Only devices connected to the downlink port of the switch can be detected.

2.

Only

EG5210-JP,

XS-1930J

seriesswitches,

Aps,

RG-HS2310-

16GH2GT1XS and RG-HA3515-DG can be displayed in the topology.
11

TOPOLOGY

3. Only the devices in the same network and subnetwork can be displayed in
the topology.
4.

DHCP Diagnosis: only supports dynamic IP; the IP address of device can berecognized correctly only after four hours when its address pool range ischanged.

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5.

When the downlink devices of EG5210-JP are offline, they still can bedisplayed in the topology for 1 hour, but the traffic information of interfaces
cannot be displayed.

6.

Loop detection is not supported.

7.

RG-HS2310-16GH2GT1XS and RG-HA3515-DG are displayed in the
Topology page only when the root node is RG-HS2310-16GH2GT1XS or
when the RG-HS2310-16GH2GT1XS is directly connected to EG5210-JP.

The uplink ports of some switches cannot be shielded in the topology as the
Cloud fails to identify them.
Included:
12

TOPOLOGYXS-S1930J-8GT2SFP, XS-S1930J-8GT2SFP-P
XS-S1930J-18GT2SFP, XS-S1930J-18GT2SFP-P
XS-S1930J-24GT4SFP/2GT, XS-S1930J-24GT4SFP/2GT-P
XS-S1930J-48GT4SFP

13

InitialConfiguration

The template can only be applied to AP180 series access points in Apartment

Template

networks.

14

CLI Command

Only for AP and CAP series products.

15

WPA3-SAE

Only for MA2610 and MA2810 access points in hotel networks.

16

Device Details-Back Up

Only for apartment networks.

17

Network Management

Level 5 subnetwork group is supported.
1． Not supported in sub accounts and networks shared by another networks.

18

Upgrade Policy

2． Only for MA and AP180 series access points.
3． Only one upgrade policy can be configured for a device model.
1． This feature is applicable only to AP180 series access points.

19

Quick Deployment
2． Switches only can detect the APs that can access wide area networks.

20

RG-HS2310-

Ruijie JaCS doesn’t support displaying the configurations of G.hn ports as well

16GH2GT1XS

as delivering configurations to them.

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