Examity® Users Guide
For Okta Certification Exams

Registering for an exam
The first time you register for an Okta Certification exam, you will need to:✔ Complete an Examity® user profile and verify that your test-taking computer
meets system requirements.
✔ Schedule and pay for your exam.

Getting started
You will need your Examity profile every time you register to take an exam. You only
need to set up your profile one time, but be sure to keep the information in yourprofile current.
Please note, by design, the browser Back button is disabled in Examity. Please use
the navigation menu at the top of the screen.
1.

To get started, go to https://certification.okta.com. From the Okta Certification
Credential Manager landing page, you can select the exam you would like toregister for. You can also use the Certification Credential Manager to accessstudy guides and other preparation resources, schedule and take exams, andtrack the status of your certifications.

22. Select the type of exam you want to take. Then click the tile for the specificexam you are interested in. You can also click the link for instructions.

3. Click the Begin Registration Process button to proceed.

A screen with two tabs will appear. The About this course tab provides
details about the type of exam, number of items, total time, and pricing. ThePreparation Resources tab offers several options you can click for more
information. Click the last link in the list of options to begin the exam
registration process.

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4. To complete a profile, click the link to Proceed To Exam Provider.

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Completing an Examity user profile
1. Before you can register for an exam, you need to complete an Examity user
profile and verify that your test-taking computer meets system requirements.
This is a one-time task, so next time you want to schedule an exam, just log in to
the Okta Certification Credential Manager.
From the Dashboard, click the My Profile tile.

2. Click Register to fill in your details to complete your user profile. Click Save.

53. Verify that the computer you will use on test day meets system requirements. In

the upper right-hand corner of the My Profile page, click Computer
Requirements Check.

4. Wait a few moments for Examity to check your computer. After each element isconfirmed, it will be labeled “Ready.”

If any element is labeled “Not Ready”, use the link at the bottom of the screen
to contact Examity Support.
65. On the My Profile page, you must complete all sections of your user profile

before you may schedule an exam. In the Account Information frame, click Edit.

6. From the drop-down lists, select your time zone, country, city, state, and enter

your company name and phone number. Click Save.

77. In the examiKNOW section, you need to set up three unique security questions.

You will be asked to answer one of these three questions during authenticationon test day. Click Edit to proceed.

8. Select three different security questions from the drop-down lists and provide

an answer to each. Click Save to continue.

89. Next, enter your keystroke biometric signature. Click Edit to open the section.

Enter the information requested and click Save to continue.

Scheduling an exam
Schedule your exam online from the Examity dashboard. You may also rescheduleor cancel your exam online from the dashboard.
Schedule your exam at least 24 hours before taking the exam. If you are schedulingless than 24 hours in advance, you must select the On-Demand option. You will becharged an additional fee for scheduling less than 24 hours in advance.

91. From the Examity dashboard, click the Schedule Exam tile or click the ScheduleExam tab on the top navigation bar. Alternatively, from your profile, click theSchedule an Exam link at the bottom of the page.

2. From the Exam Name drop-down menu, select your exam.
3. Using the calendar, select your preferred exam date and time and click
Schedule.

4. You may pay for an exam by credit card or promotional code. Enter theinformation, click Apply, and then click Next.

105. You will receive an email notification confirming your exam appointment.
Make sure you have reviewed the terms & conditions outlined in the Okta
Certification Program Agreement and the policies outlined in the Okta
Certification Program Handbook in advance. On test day, you must agree to theOkta Certification Program Agreement before you will be allowed to take yourexam.

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Rescheduling or canceling an exam
If you need to reschedule or cancel your exam, you may do so up to 24 hours before
the start of the appointment without penalty. You may not reschedule or cancel anexam appointment after it has started.
1. Log in to https://certification.okta.com
2. Follow the steps in the Getting started section to access the Examity dashboard.
3. On the Examity dashboard, click the Reschedule/Cancel tile or the tab on thenavigation bar.

Note that by design, the browser Back button is disabled in Examity. Use thenavigation menu at the top of the screen.
4. Select the exam you want to reschedule or cancel.

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5. To reschedule, click Reschedule Exam and choose a new appointment time.
To cancel, click Cancel Appointment. If you used a promotional code to schedule
your appointment, and then cancel the appointment, you will not be able to reuse
the promotional code when you want to reschedule the exam.

If you make a change less than 24 hours in advance, you will be charged a latechange fee.
6. Confirm your choice at the pop-up window.

7. A new window will confirm cancellation or the new appointment. You will also
receive an email with detailed information.

13Taking the exam
Make sure you have reviewed the terms & conditions outlined in the OktaCertification Program Agreement and the policies outlined in the Okta Certification
Program Handbook in advance. On test day, you must agree to the Okta
Certification Program Agreement before you will be allowed to take your exam.

What to expect on test day
Before you take an exam, you need to have the required equipment. You also need toorganize your test-taking environment so it complies with stated rules. The proctor
will perform an authentication of your identity and verify your test-taking
environment before you may start your exam. Please compare the name on yourappointment to the name on your government-issued identification card. They mustmatch in order for you to take your exam. If they do not match, please cancel yourappointment to get a refund and.
Required equipment
Make sure you have the right tools with you on test day. The following items are
required:● Government-issued ID with Picture. You will show this to the proctor via
webcam during authentication. Your name on the government-issued ID mustmatch the name that you used to register for the exam. If they do not match,your proctor will not allow you to take the exam. To correct a namediscrepancy, please contact certification@okta.com before your exam
appointment for assistance.
● Computer or laptop○ PC or Mac connected to a power source○ You must be allowed to download software to this computer.
○ Wired internet connection with minimum 5 Mbps download speed
and3 Mbps upload speed○ Complete a computer readiness check and internet speed test.
● Webcam○ It must be portable enough to scan the room. Your proctor will
require a visual inspection of your workspace.
● Microphone● Speakers

14Prohibited equipment● Use of cell phones or tablets is NOT allowed.
● Dual monitors are NOT allowed.
● Use of headphones is NOT allowed.
Exam rules
Make sure you have prepared your testing environment so that you comply with all
exam rules.
● You must be alone in the room throughout the test. If you take the exam atyour place of work, please book a conference room or an equivalent private
space. Do NOT take the exam in a cubicle or your exam may be interrupted by
the proctor.
● Your webcam, speakers, and microphone must remain on throughout the test.
The proctor must be able to hear, see, and speak to you for the duration of thetest.
● You must have a clear desk and clear workspace. No drinks or scrap paper areallowed.
● You may not wear jackets, neckties, hats, or hoodies.
● The proctor will conduct a room scan via webcam.
● You may not leave your seat.
● Unless specified for the exam, no bathroom breaks are allowed during thesession.
● You may not speak to anyone other than the proctor during the exam.
● If you are having any issues, you may speak to the proctor.

Start the exam
Sign into the exam 10 minutes before your scheduled exam appointment. This willallow sufficient time for the proctor to complete the authentication process as wellas assist you with any technical issues.
1. Log in to https://certification.okta.com.
2. Follow the steps in the Getting started section to access the Examity dashboard
and click Start Exam. You will see the list of your appointments with an option
to connect to proctoring.

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3. Click the Connect to proctoring link to initiate the identity authentication
process. Examity has a secure, multi-layered authentication process. It includes
a facial match, challenge questions and a biometric typing match.
4. The proctor will walk you through the authentication process. You will be askedto:● Verify your identity.
○ Make sure you have your Government-issued photo ID with you.
○ You will be required to hold the ID in front of your webcam.
○ The proctor will need to see both your name and photo clearly.
○ Show your desk and workspace. The proctor will ask you to complete
a 360˚ room pan and desk sweep using your webcam to ensure yourworkspace is clear of any unauthorized materials.
○ Answer a security question.
● Enter the information carefully! You will be allowed three attempts toanswer the question.
● If you fail to answer correctly, you will be given another security question
from your profile. You must answer this question correctly.
● Three failed attempts to answer your second security question will resultin an authentication failure. You will need to reschedule your exam.
● You will then enter your unique biometric signature.
● The proctor will then ask you to acknowledge and agree to the Examity
User Agreement and the exam rules.
4. After your identity is authenticated, the proctor will provide access to yourexam.
5. You will then have an option to agree to the Okta Certification Program
Agreement.
6. The exam instructions will then be displayed on your screen. Click the I AM
READY TO BEGIN button when you have read the instructions and are readyto start the exam.
7. You will see a countdown timer on the screen. This timer indicates the amountof time you have remaining to complete the exam.
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8. You cannot change your answer to a question. Answered questions areindicated on the navigation tool by a gray box.
9. If you choose, you can flag questions to pass over and return to during theexam. If you flag a question, the question number on the navigation tool will
become orange with a white flag.
Note that you cannot change your answer after you submit it.
If you need technical support during your exam, alert your proctor so they canpause your exam and stop the exam clock. Time elapsed for technical support will
not be counted as exam time.

Technical difficulties
If you have issues with exam registration, accessing your exam, or any other online
proctoring problems, contact Examity Support.
o E-mail: support@Examity.com
o Phone: +1(855) 392-6489
o Live Chat
These options are available on all header and footer pages of the Examity website
for immediate access.

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If you have issues when using the Okta Certification Credential Manager(certification.okta.com), contact Okta Certification Support by sending an email tocertification@okta.com.

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