SurveyMonkey Canada Inc.
Multi-Year Accessibility Plan
This accessibility plan outlines the policies and actions that SurveyMonkey Canada Inc. (“SurveyMonkey”)
will put in place to improve opportunities f or people with disabilities.
Statement of Commitment
SurveyMonkey is committed to meeting the needs of people with disabilities in a timely manner, and will
do so by preventing and removing barriers to accessibility and meeting accessibility requirements underthe Accessibility for Ontarians with Disabilities Act. This accessibility plan is reviewed and updated atleast once every f ive years.
Accessible f ormats of this document are available upon request by contacting hrprivacy@surveymonkey.com. SurveyMonkey Canada Inc. will provide this inf ormation as soon aspracticable af ter becoming aware of the request.
Requirement

Strategy

Where provided, makeemergency and public
saf ety inf ormation
accessible uponrequest.

SurveyMonkey Canada Inc. will provide emergency and public saf ety
inf ormation to employees and members of the public, as applicable.
SurveyMonkey Canada Inc. will provide this inf ormation as soon aspracticable af ter becoming aware of the request.

Provide individualized
emergency workplace
inf ormation toemployees withdisabilities whennecessary.

SurveyMonkey Canada Inc. will provide individualized workplace emergency
response inf ormation to employees who have a disability, if the disability issuch that the individualized inf ormation is necessary, and if SurveyMonkey
Canada Inc. is aware of the need f or accommodation due to the employee’sdisability. SurveyMonkey Canada Inc. will provide this inf ormation as soon aspracticable af ter becoming aware of the need f or accommodation.

Create accessibility
policies and make thempublicly available.

SurveyMonkey Canada Inc. will establish, implement, maintain anddocument a Multi-Year Accessibility Plan outlining SurveyMonkey Canada
Inc.’s strategy to identif y, remove and prevent barriers and increase
accessibility f or persons with disabilities, in accordance with the AODA. The
Multi-Year Accessibility Plan will be reviewed and updated at least once
every f ive years, and will be posted on a website. Upon request,
SurveyMonkey Canada Inc. will provide a copy of the Multi-Year
Accessibility Plan in an accessible f ormat.

Make all new websites
and content on thosesites conf orm withWCAG 2.0, Level A

SurveyMonkey Canada Inc. will ensure that Internet websites, including web
content, conf orm to the World Wide Web Consortium Web Content
Accessibility Guidelines (WCAG) 2.0, at Level A except where thisrequirement is impracticable.

Consider accessibility

Currently no self -service kiosks.

when designing,procuring, or acquiring
self -service kiosks
Train individuals
providing goods,
service and f acilities onbehalf of ourorganization on theIASR and the HumanRights Code as it
relates to persons withdisabilities

SurveyMonkey Canada Inc. will ensure that training is provided on therequirements of the accessibility standards ref erred to in the Regulation andon the Human Rights Code as it pertains to persons with disabilities to: all its
Personnel; all persons who participate in developing SurveyMonkey CanadaInc.’s policies; and, all other persons who provide goods, services or f acilities
on behalf of SurveyMonkey Canada Inc. The training will be appropriate tothe duties of the employee. New employees will be trained as soon aspracticable. SurveyMonkey Canada Inc. will keep a record of the training it
provides, including the dates on which the training is provided and thenumber of individuals to whom it is provided.

Make existing f eedback
processes accessible,
upon request; makepublic inf ormation
accessible, uponrequest.

SurveyMonkey Canada Inc. will ensure that SurveyMonkey Canada Inc.’s
process f or receiving and responding to f eedback is accessible to persons
with disabilities by providing, or arranging f or the provision of , accessible
f ormats and communications supports, upon request. SurveyMonkeyCanada Inc. will notif y the public about the availability of accessible f ormats
and communication supports.

Notif y public,
employees andpotential candidates
with disabilities that
accommodations canbe made in recruitment
and assessment
processes

Availability of accommodation inf ormation included in all job postings.

Notif y new hires andemployees of ourpolicies f oraccommodating
employees withdisabilities

SurveyMonkey Canada Inc. notif ies new hires and employees regarding
availability of accommodation included in all letters of of f er.

Put in place a writtenprocess to develop
individual
accommodation plansf or employees with adisability

SurveyMonkey Canada Inc. will maintain a written process f or thedevelopment of documented individual accommodation plans f orEmployees with disabilities. If requested, inf ormation regarding accessible
f ormats and communications supports provided will also be included inindividual accommodation plans.

Put in place a return towork process f or
employees that havebeen absent due to a

SurveyMonkey Canada Inc. will develop and have in place a documented
return to work process f or its employees who have been absent f rom work
due to a disability and who require disability-related accommodations inorder to return to work. The return to work process outlines the steps
SurveyMonkey

disability

Canada Inc. will take to f acilitate the return to work and will include
documented individual accommodation plans as part of the process. This
return to work process will not replace or override any other return to work
process created by or under any other statute (e.g., the Ontario Workplace
Saf ety Insurance Act, 1997).

Take into account theaccessibility needs ofyour employees withdisabilities if : - Using
perf ormance
management - Of f ering
career development oradvancement Redeploying employees

SurveyMonkey Canada Inc. will take into account the accessibility needs of
Employees with disabilities, as well as individual accommodation plans,
when conducting perf ormance management, providing career development
and advancement to Employees, or when redeploying Employees.