Disaster
Readiness Guide
2023

RevisedVersionLetʼs startwith action.

This book is intended toprotect the lives of you andyour loved ones.

002

003

Prologue

The always-peaceful city ofTokyo. It is “now,” before adisaster occurs, that you can

prepare for one.

The purpose of this is to show you how you
can prepare for disasters in your everyday life.
Disaster preparedness starts with small
efforts within your daily life.
This book introduces disaster preparedness
from a variety of perspectives, focusing on
the characteristics of individuals and regionsin addition to disaster preparedness that allhouseholds can take.
you can take.

004
004

005
005

If a disaster were to occur“now,” would you be okay?
If Tokyo is hit by a large earthquake,the following may happen

Many people are injured by falling
The strong shaking will cause unsecured
bookshelves to fall over and items with casters
such as furniture and copy machines to slide,injuring many people.

to escape or unable to return home
People unable to return home rush to congested stations.

Many buildings collapse andtrap many people inside
Wooden structures and buildings and condominiums withlow seismic resistance will collapse, trapping many
people in their homes. The debris will also block roads,

Elevators stop working,stranding many condominium
Elevators in condominium buildings will stop working,Gas and electrical appliances in homes andbreak out at the same time. It will take morehome even if they are safe inside.

will spread widely through areas with dense
wooden housing.

006

007
007

Tokyo Metropolitan
Disaster Prevention
WebsiteDuring an earthquake
1

Protect yourself

After the shaking stops
1

Take care to avoid
getting injured

Protect yourself fromfalling objects

2

Grab hold2

Grab hold of something

3

Stay away fromdangera calm manner

3

1
2

3
008

Secure an exit
Open a door tosecure an exit

Stay away from dangers
caused by shaking

When a typhoonor heavy rain isapproaching

Avoid injury

Pay attention to the latest weather
information
Pay attention to the evacuation
information of your ward or
municipality
Start evacuating early009

Immediately after a disaster

Immediately after a disaster / When evacuating
Being trappedin an elevator

Being trapped underlarge furniture that
falls over

XXX Elementary
Schoolp.100

p.32, p.96

the safety of
loved ones

Toilets at homecannot be used
p.38

p.120

Hazard Map

injured people
p.114

010

p.133

Lifelines such as
electricity, gas, andwater are cut off
p.65

Where is a safe
place?
p.111

return home
p.122
011

Evacuation of people with diverse needs
Concerns about
physicalstrength orhealthevacuate
p.78, p.137

Life during evacuation
What to do if
feeling anxious
after a disastershelter at
home
p.156

p.76, p.136

p.163

What isnecessary
to prepare“now”?

Concerns about
language andcommunication
p.80, p.138
012

Expectant andnursing mothers
p.82, p.139

Pets
p.89, p.141

Concerns about
ensuring hygieneand privacy in massevacuation centersp.160, p.167

Worries about crime
prevention in an
evacuation center
p.170
013

Take this quiz to understand what disaster preparation
you should take now

Diagnose your disaster preparedness level
Q.1

and appliances from tipping over, falling and sliding?
A Yes

B Only some items

C Not really
Q.2

A Yes, and I have used one (including in a drill)
B Yes, but I have never used one
Q.3

Q.7

A Yes

A Yes, and I am prepared

B We have prepared someQ.8

B I know about them but have never participatedC I do not know about the activities
Q.9

Do you know “evacuation sites” in case of an
emergency and an “evacuation center” where you
can stay?
A Yes I know bothB I only know one

To what extent have you prepared portable or
emergency toilets?
A I have a stockpile, and I have used one before
B I have a stockpile, but I have never used one

C I have none
Q.5

prevention activities?
A Yes, I have participated

C Not at all
Q.4

B I know, but I am not prepared

C No, and I am not preparedC

Do you have enough water and food for everyone inyour family and people living with you, in preparation
for a disaster?

Do you know the rules about what to do and what toprepare in case you are away from home and unable
to return?

C
Q.10

Are you using the Disaster Preparedness
Tokyo app?
A Yes

your family, etc.?
A Yes, and we have conducted simulations

B I have downloaded it, but I do not use it much

C I have not downloaded it

B

C No
Q.6

Do you know what disaster prevention measures arein place at the schools and workplaces you and yourfamily attend?
A Yes

Find out your disaster preparedness
answers.

B I do not know the details

C Not at all

014

015

Circle your answer to eachquestion and enter your points!
Q.1
Q.2

Measures to securefurniture and appliancesfrom tipping over, fallingand sliding
extinguisher

A

B

C

10

5

0

pp.3537

Points

Details1050p.227 of
DisasterPreparedness
Tokyo

Q.3

Stockpiling water and food

10

5

0

p.47

Q.4

Stockpiling portable
toilets, emergency toilets,
etc.

10

5

0

p.38

of family members, etc.

10

5

0

p.120

10

5

0

p.100,
p.103

10

5

0

p.122

10

5

0

p.96 of
DisasterPreparedness
Tokyo

10

5

0

p.111

10

5

0

p.18,
p.19

Q.5
Q.6
Q.7
Q.8
Q.9

Understanding of disasterprevention measures atschools and workplaces
Behavioral rules andnecessary preparations for
return homeParticipation in local
disaster prevention
activities“evacuation sites” and“evacuation centers”
Use of the DisasterQ.10 Preparedness Tokyo app

Tot

What is your disaster
preparedness level?
0 - 20 points
even if you are concerned

25 - 45 points

You are interested in disaster
preparedness but have not taken
many measures

50 - 75 points

You have a high interest in
disaster preparedness and aretaking measures

80 - 100 points
You are able to help
people around you ina disaster

What is your disaster preparedness score?
Points016

017

Guide” and “Disaster Preparedness
Tokyo” books
STEP

1

Read the “Disaster
Readiness Guide” andimplement the disasterprevention measures
Disaster
Readiness Guide
2023

RevisedVersionaction.

Get a deeper understanding
disaster preparedness
2 ofwith “Disaster
Preparedness Tokyo”
DISASTER
Get deeper
PREPAREDNESS TOKYOknowledge.

STEP

2023

RevisedVersionBasic disaster
preparedness andwith action.

in a disaster

preparation methods that are easy to incorporate

Get deeper
knowledge.

preparation assistance in the community

Please use the Disaster Preparedness
Tokyo app too“Disaster Readiness Guide” and “Disaster Readi
Android

018

iOS

019

Table of Contents
Preface003

Prologue

004

130
132
134

008

ones if a disaster occurs.

Diagnose your disaster preparedness level

010
014

Preparedness Tokyo” books

018

Table of Contents

020

Chapter One

Begin with preparations you can take “now”!

Disaster preparedness through daily habits
Things to always keep in mind

022
026
028
032

Disaster preparedness through “shopping”
New habits for when going out
Disaster preparedness you can do while out
While out

046
052
056
058
062

While playing
Disaster preparedness for condominiums
Preparations for peace of mind for people who require support
Chapter Two

What if a disaster occurred “now”?

During an earthquake
Dangers lurking at home
Precautions immediately after an earthquake
Evacuation and moving immediately after a disaster
What you need to know to evacuate safely
Obtain correct information
with them
What if you cannot return home?
If you are in a condominium when a disaster occurs
020

064
066

142

Actions to take during a typhoon or heavy rain
Actions to take during a lightning storm or heavy snow
Actions to take during a volcanic eruption
Actions to take during an armed (ballistic missile) attack
If there is an epidemic at that time
Chapter ThreeThink “now” about life after a disaster

Where should you stay?
Staying at home
Staying at an evacuation centerThings to consider at an evacuation center
Rebuilding your life

143
146
147
148
150
152
154
156
160
166
172

More resources
Check the disaster preparedness habits in your daily life
List of contacts in case of emergency
Colophon

174
176
178
179

072

090
092
096
100
108
110
112
118
120
122
126

021

Voice from experience

I was in a lot of trouble because I
had to evacuate without bringing
the medication for my illness andmy stockpiled medication. I shouldhave kept my medication close tome...
(60s, Noto Earthquake)

Voice from experience

My preparation in the form of not
placing any objects or furniturethat could fall onto my head saved
my life.
(40s, Great Hanshin-Awaji Earthquake)

Begin withpreparations you
can take “now”!
“It might happen someday...”“Someone will somehow help me”
leaving it to others. What can you do now toprotect yourself, your family, and your loved
ones? The important thing for disaster
preparedness is to start by changing yourmindset.

Voice from experience

I live alone and my refrigerator is always
empty. I had trouble getting food
immediately after the earthquake. I wish
I had stockpiled canned food backthen...
(30s, Great East Japan Earthquake)

Source: Edited and created based on Cabinet Office, One Day Before Project,https://www.bousai.go.jp/kyoiku/keigen/ichinitimae/index.html

022

023

There are surprisingly many things that we do casually that can

Do you know where your family is today?

lead to disaster preparedness. For example, owning camping

Things to always keep in mind

equipment because you love the outdoors, or having a vegetable

Is there anything which is dangerous?

garden. Disaster preparedness includes buying groceries in bulk

When a disasteroccursStart by reading disaster
preparedness topics thatinterest you!

Preparations you cantake now

How much disaster
preparedness is included inyour current lifestyle?

p. 28

p. 32

Want to try changing your usual shopping?
Disaster preparedness through “shopping”

Are you prepared so you can remain calm nomatter where you are when a disaster hits?
New habits for when going out

Life after a disaster

your current lifestyle for which you can say, “Oh, this is also

p. 46

p. 52

Will that lead to disaster preparedness?

Disaster preparedness you can do while out

p. 56

Can you use those disaster preparedness
goods properly?

Try actually using disaster preparedness goods

p.65

Have you considered the problems uniqueto condominiums?

Disaster preparedness for condominiums

p. 66

What kind of help do you need now?

Preparations for peace of mind for people
who require support

p. 72

How will you overcome a disasterwith your pet?

Preparation for people with pets
024

p. 89

025

Preparations you cantake now

Voice from experience

Thanks to keeping water in the bathtub to save money, I was(20s, Great Hanshin-Awaji Earthquake)

When a disasteroccursImagine “what if a major earthquake
occurred here and now”

Disaster preparedness
through daily habitsLife after a disaster

When it comes to disaster preparedness goods, it is important
to consider how the items you use on a daily basis can be used.
The secret to making preparing fun is to think, “this might beuseful in an emergency!” Simply checking in advance where
dangerous places and public telephones are at your destination
will give you peace of mind.
Voice from experience

We were rescued by a passing boat.
Since then, we have started having
family meetings on a regular basis.

Voice from experience

I realized that “you cannot be too
prepared.” I thought once again how it
is necessary to be prepared not only athome but also at work.
(30s, Great East Japan Earthquake)

Source: Edited and created based on Cabinet Office, One Day Before Project,https://www.bousai.go.jp/kyoiku/keigen/ichinitimae/index.html

026

027

Things to always keep in mind

Things to always keep in mind

What would you do if a major earthquake were tooccur “now”?

First, remove the dangers in your home.
Breadp.32, p.96

Apple

you are prepared for the possibility of staying

Dispose of unnecessary items
In a major earthquake, everythingthat is not fixed will move, suchas furniture and small items. Tallshelves become a deadly weapon,
and glass and ceramics which falland break can cause injuries. A
simple lifestyle without excessive
items is a shortcut to disaster
preparedness.

at your workplace after an earthquake.

Do you have items lying aroundnear doors or around the entrance
hall that were only meant to be
kept there temporarily? They can
impede evacuation, so keep the
passageways leading to exits
clear!

p.100

In the city
What if an old building collapses? What if a fire breaks out? Also
be aware of areas where a crowd collapse could occur.

p. 102In an underground shopping mall
Always check the emergency exits.
Anticipate that people will rush towards
the stairs and exits, and find a safe place.
p. 104At the train station or airport
Find a place where you can protect yourself
from falling objects and broken glass.
pp.104-105

028

Don’t
need

Need

Store heavy items at the bottom and light items at the top
Make putting things away assoon as you have finishedusing them a habit. The basic
rule is to put heavy or
breakable items at thebottom, and lighter items
on you at the top.

Light

Heavy

029

Life after a disaster

Check for dangers. You can feel assured if

and arranging your storage

When a disasteroccursAt home

Stay safe by keeping your room tidy

Preparations you cantake now

Imagine “what if a major earthquake occurred here and now”

Things to always keep in mind

Many of the items you have at home

In the event of a disaster, you may
not be able to make contact as well
as you thought. So every day, suchas during breakfast, tell each otherwhat your plans are for the day.

Aprons and raincoats can be used to prevent clothes fromloved ones who you live withcan be used in the event of a disaster!
getting dirty in situations where you cannot wash them.
Keeping a solar-powered light near a window will provide a

When a disasteroccurslight source during a power outage.

Everyday items that can be used in a variety of ways
in a disasterCan be used as an emergency toilet, water bag, garbage bag, oreven be cut to make a raincoat.
Check not only the company
name but also thedepartment your family
works in!

Do you have a disaster preparedness
app on your smartphone?
In addition to the Disaster Preparedness Tokyoapp, you can learn about local dangers andpreparing for a disaster by using apps provided by
local governments. It is convenient to create a“disaster preparedness” folder on yourLife after a disasterconversation, once you have an
idea of where your family will be in
the event of a disaster, yoursubsequent behavior will change.
Also, try to build a cooperative
relationship with your neighbors byseeing them face-to-face on aregular basis.

Preparations you cantake now

Communicate with family andCan be used as string, to cover dishes to prevent them getting
dirty, and as goggles to protect your eyes from dust.
Can be used for food storage, to separate valuables, and tocontain odorous material.
Can be used to repair damaged items, to fix a splint, etc., and forleaving messages.

Apps you should keep in your “disaster
preparedness” folder
Tokyo app
preparedness app

030

location information

Pla
s
Pla
Bagtic
stic
s
Wra
p

031

Is there anything which is dangerous?

is the top priority

Place important items like your glasses, cane,smartphone, and baby carrier next to your bed

Can you safely evacuate in the dark
during a power outage?

Always keep essential items by your bedside to help you act. If
simply left in a place, they may fly off somewhere due to theshaking, so consider placing them on a non-slip sheet or in fixedwall-mounted storage.

Be sure to secure a light source in case of an earthquake atnight. Footlights that automatically turn on when they detect a
power outage, and solar-powered lights that are charged bysunlight during the day are useful. It is also recommended to
put a headlight in wall-mounted storage near your bed.

Is there any danger
where you usually sleep?

Bedroom

When a disasteroccursFurniture and small items thatare not properly secured may
topple or fall in an earthquake.
Lie down where you usually sleepand check if there is any furniturethat might fall over or any items
that might fall on your head.

If a major earthquake occurs while
you are sleeping, the window may
break before you can get awayfrom it, and lighting equipment
may also fall. You will not be able
to walk if you cut your foot on the
shattered glass. Take special
precautions for the glass in your
bedroom, such as applying
shatterproof film to windows,
sleeping with the curtains closed,and choosing small items made ofPreparations you cantake now

Be especially careful of shatteredglass in the bedroom!

Life after a disaster

Keep thick-soled
slippers nearby!

storage with hook-and-loop
fasteners, etc.

032

033

Ensure a clear path to the exit!

Living room,
dining room,
work space, etc.

Take steps to prevent large furniture,appliances, and lighting from falling overPreparations you cantake now

Simple is best:

Arrangement that
does not block
the exit

When a disasteroccursThere are various ways to prevent furniture and appliancesfrom falling over. They can be fixed to the wall with an
L-shaped bracket, fixed against the ceiling with an extendable
pole, or stoppers placed between them and the floor. Lighting
fixtures that are fixed to the ceiling with a chain are safe.
pp.46-53 of Disaster Preparedness Tokyo

Life after a disaster

Keep the areaaround theexit clear

Fix an extendable pole to the ceiling on thewall side of chests of drawers (installing aboard between the pole and the ceiling will
increase the strength)

Lay non-slip stoppers or adhesive
sheets (mat type) underneathDo not place large furniturearound the dining table

Secure the TV and shelves

Avoid placing large objects around doorways so that you caneasily move to the hallway. Do not place anything on your dining
table. You can also avoid danger through the layout of yourfurniture. Keep large furniture in one place as much as possible,
and make sure your lounge area is a safe area where furniture
034

Place a plate
under casters

035

Kitchenrefrigerator and microwave!

adhesive mat

Do not leave knives andother utensils lying about

Large
Medium036

Place anti-slip sheets
inside cupboards anddrawers for even morepeace of mind

If using L-shaped brackets

Cooking utensils such as knives
and heavy pots can cause serious
injury if they fall or fly around inan earthquake. Put them away assoon as you finish using them.

Small

Take steps to prevent cupboard doors
from opening by themselves

Techniques for stacking
dishes and preventing
them from falling

Do not stack dishes high, andstack them in order of medium- large - small from the bottom
to make them more stable.
Simply placing kitchen paper
between plates will also prevent
them from slipping.

Shatterproof filmon glass parts

Secure cupboard doors with

Install locks on cupboards to prevent thedoors from opening by themselves, andapply shatterproof film to glass in order toprevent the dishes inside from flying out.
This will not only prevent injuries, but also
drastically reduce the amount of cleanup
required after a disaster.

037

Life after a disaster

If using an

Be careful of clutter around the gas
stove such as dish towels, kitchen
paper, recipe books, and plasticbags. In the event of a major
earthquake, the kitchen is the most
likely place for a fire to break out inyour home. Place flammable items
away from the stove.

When a disasteroccurs

If using a
Take the same steps as for otherstrap-type device
large furniture to stop yourrefrigerator from falling over. After
securing the shelf to a wall, etc.,
securely fix the microwave to theshelf using a strap-type device oradhesive mat. Cooking appliancessuch as rice cookers and mixers alsoneed attention so that they do not
fall in an earthquake.

Are you inadvertently creating

Preparations you cantake now

Be sure to secure your

Prepare deodorizing bags anddeodorizing spray to control odors
People are often bothered by odors

outage or water outage caused by a major earthquake, but if

after a disaster, such as flush toilets

drain pipes are damaged then sewage can back up or leak fromthat cannot be flushed. Prepare

the damaged area. Having portable toilets are a necessity todeodorizing bags and deodorizing

prepare against this.

spray to control odors around theStockpile commercially available portable toilets

toilet. It is a small step, but you will
want to reduce the stress caused byodors as much as possible.

Life after a disaster

There are various types on the market,

Deodorant

When a disasteroccursNot only can flush toilets become unusable due to a power

Deodorant

ToiletPreparations you cantake now

Prepare for the situation where

including types that can be set in atoilet bowl or bucket, and types thatcan be used when outdoors or stuck in
actually using it.

Preparing for other female concerns
In times of disaster, women may experience irregularsupply of sanitary products on hand will give you peace ofmind. Also, keeping things like panty liners, wet wipes for

Emergency response when
there is no portable toilet
Everyday items such as garbage bags,
diapers, urine pads, and sawdust canalso be used in an emergency. Imagine
that an earthquake has occurred, andsensitive areas, clean cotton, and purified water will help
reduce discomfort.
Cleansing
Cotton
tW
We

s
ipe

try setting it up and using it.
p.42 of Disaster Preparedness Tokyo

038

039

What if you get stuck in thebathroom while wet because thewashroom

Make “putting things away after using them”
a habit in the change room and washroom
Cosmetics bottles and hair dryers
are not only dangerous when they
break, but they can also fall andhit children on the head, causing
injuries. Get into the habit ofstoring things in drawers or
cabinets as much as possible.

When a disasteroccursLife after a disastertemperature will drop, and in thewinter you will feel especially cold.
Always keep a bath towel andchange of clothes within easyreach. Keeping thick-soled slippers
in the changing room will provide
extra peace of mind.

Around thebathroom andPreparations you cantake now

What would you do if disaster strikes
while you are naked in the bath?

Dry shampoo is convenient forfrom broken bathroom mirrors

Ointm

040

ent

Wet
Wipes

Dry Shampoo

Window glass and mirrors may also
fall and break, so put shatterproof
film on both. Choose unbreakablecontainers for relaxation products
such as bath oils.

041

shoe rack and keep the area tidy.

There are two types of fire extinguishers:
those with alkaline liquid as the extinguishing
agent and those with powder, and there arealso simple aerosol extinguishers that areeasy to use and convenient. They each havedifferent expiration periods, so be sure tocheck them every year. Place themsomewhere easily reachable, such as near
the entrance or kitchen.
p.81 of Disaster Preparedness Tokyo

begins with early detection!
every 10 years.
The most important thing for extinguishing afire quickly is to detect it early. Install
residential fire alarms, which are effective fordetecting fires early, test their operation on aregular basis, and replace them after 10 years
to prevent the device deteriorating.

Prepare your emergency bag withthe assumption that you may
spend a few days evacuated fromyour home. Adjust the contents sothat the bag is light enough for
you to carry.
For the contents of emergency bags,
see page 50

Emergency
Bag

Life after a disaster

Check the expiry date on

Evacuate immediately! Can you
easily grab your emergency bag
in such a scenario?

When a disasteroccursAre golf bags or delivered parcels
left lying around the entrance? Glass
fishbowls and vases can become amajor hindrance to evacuation if
they break and scatter. Put shoes

Entrance andother areas

Preparations you cantake now

Dangerous objects scatteredaround the entrance willp.40 of Disaster Preparedness Tokyo

Tips for putting together an emergency bag
Assume that you may go to an evacuation center, anduse bags that are easy to carry on your back or by hand,such as backpacks and travel bags.
First, pack the items you usually take on trips.
such as a portable toilet.
Once you have the basics, adapt it
to suit yourself, such as if you are
pregnant or nursing a child, elderlyor have an underlying disease.

p.84 of Disaster Preparedness Tokyo
042

043

Entrance andother areas

Approximately 60% of

How do you manage your important
documents and data?
If your home is damaged or a fire breaks out, yourvaluables, important documents, and data on computerswill also be lost, so be sure to prepare for that too.

When a disasteroccursElectrical equipment may cause aare caused by electricity!
fire when an earthquake occurs or
when the power is restored. Oneof the ways to prevent these fires is an earthquake-tripped circuit
breaker. It detects strong shaking from an earthquake andautomatically cuts off the electricity. There are various types, so
select one that suits your lifestyle.

Preparations you cantake now

Install an earthquake-tripped circuit
breaker to prevent electrical

Make a list of valuables and important documents

p.82 of Disaster Preparedness Tokyo

Life after a disaster

Main types of earthquake-tripped circuit breakers
Distribution switchboard type
When the sensor detects shaking, it willtrip the breaker and cut off theelectricity after a certain period of time.
There are two types: one is built into the
distribution switchboard and the otherhas an external seismic function
attached to the distribution switchboard.

T
De itle
ed
Ba
nk
bo
ok

Manage important datain the cloud
Simple type

Electrical socket type

A spring moving or a weight falling
trips the breaker and cuts off theelectricity.

Built-in sensors detect shaking
and cut off electricity to that
outlet.

M
e
Pa m o
d

u
oc
D

en
m

ts

b
Al

um

* If you have a type that shuts off all electricity in the house, it is important to prepare
flashlights and lights that automatically turn on when the power goes out, so that you
can see an evacuation route in the dark in case an earthquake occurs at night. Also, if
you have medical equipment, prepare extra batteries in case of a blackout.
044

045

Disaster preparedness through “shopping”

Old

ChickenCurry

New

ChickenCurry

Buy

Veg etable

Chicken
Curry

Miso
Soup

Miso
Soup

Pasta

Meat
Sauce
Miso
Soup

Pepper

Salt

Sugar

Hij
SeawikieedCorn Soup

Jelly
Drink

Mayonnaise

Soy
Sauce

Dried
Cut
WakameSeaw
eed

try stocking for even longer periods.

Waterand eaten as is

Candy and chocolate (high relaxation effect), nuts (high in calories
and nutritional value), cheese (high in nutritional value andsatisfaction), dried fruits (rich in vitamins and minerals)

Life after a disaster“Daily stockpiling” refers to buying a little more of what you
normally use, such as food and daily necessities, to create astockpile. Simply changing the way you shop will be a disaster
preparedness action as an extension of daily life that will lead todisaster preparedness. It is also called “rolling stock” because it
involves repeating the cycle of purchasing, stocking and using.

food and drink

When a disasteroccursStart “daily stockpiling” by stocking up on
things you normally use

accustomed to and like, and stock
these foods. Eat items with short
expiration dates first and thenreplenish what you have eaten. Aim

Aim to stock at least

Cakes

Disaster preparedness
through “shopping”

Food and Drink

Preparations you cantake now

Have fun stocking up

Processed meat and fish products (ideal for main dishes, provides
energy), canned goods (king of preserved foods, match them tomore before
running out

variety), thin noodles (e.g. somen noodles and thin pasta that cooksUse

old items first

Stock
up

feeling hungry), fruit and vegetable chips (vitamin supplement)
Cereals and balanced nutritional food (an easy
nutritional supplement), nutritional functional
foods (provides nutrients that cannot be obtained
from meals)
Vegetable juice (resolves the lack of vegetables),powdered soup (e.g. miso soup, which warms thebody), functional drinks (maintains health)

046

047

Disaster preparedness through “shopping”“Tokyo Stockpiling Navi”

Items such as plastic wrap, plastic

A website that provides guidelines on the items andquantities you need to stockpile in your homebags (also prepare high-density
polyethylene bags), garbage bags,
and duct tape have a variety of

Pla
stic

Pla
Wr
ap

stic

This convenient website shows
you the items and quantities thatyou need to stockpile by simply
answering some simple questions
such as your family composition.
It is also full of useful information
to help you prepare.

Bagssure to have plenty of gas
cylinders, batteries, work gloves
and vinyl gloves too.

When a disasteroccursuses during evacuation life. Be

Preparations you cantake now

Daily items

Life after a disaster

Personal hygiene products
toilet paper and tissue paper. Wet

Sanitary Pads

wipes, soap, and disinfecting
alcohol are also useful. Women

Sanitizer

Make sure to buy an extra pack ofshould also stock up on extra
sanitary products and panty liners.

Baby and nursing care productsEnter your family
structure, genders,and ages.

Having the items you use on a daily
diapers, undergarments, and baby
food, will provide psychologicalpeace of mind. The same goes fornursing care supplies. Make sure tokeep a larger stock of products if

Mater
na
Ch ild Hel andalt
Handbo hokHealthInsuraCardnce

Select your type ofresidence (single-family
house or apartment)
and whether you havepets.

The items andquantities requiredfor your household
will be displayed.

You can also access it from theDisaster Preparedness Tokyo app.
Check what stockpiles you need!
How to download the app is
explained on page 19.

they are the only ones that suit you.
048

049

Disaster preparedness through “shopping”

Tips for “happy stockpiling”

with you the moment an earthquake hits fromthe things you need during evacuation?

of things your family likes

Stocking enough water for your family of four is important,

When you need to evacuate immediately

When a disasteroccursbut why not be a little more flexible and buy a carton of

Large, heavy bags can become a burden during an emergency
evacuation after an earthquake. Keep an emergency evacuation
backpack which contains only the things you really need at theentrance to your home.

drinks that each person likes? Everyone will feel happier if
there is a carton of their favorite drink. Thinking about
which carton you will buy next time will also make you feel

500ml bottles)

Water

Life after a disaster

whistlecharger (dry cell
type, solar
rechargeable type)

Water

happy and look forward to stocking up.
type is convenient)Apple

p.40 of Disaster Preparedness Tokyo

Things that are useful during evacuation life
Prepare the following items at home in case you need to shelter
at home or can return home temporarily from an evacuation
center.
toilets

and cylinders
Water Water

worth)

carrying water (e.g.
plastic tank)

Why not buy cartons of things yourfamily likes, such as tomato juice fordad, soy milk for mom, and milkcoffee for your daughter?

Water

Mouthwash

Veg eta ble

Veg eta ble

Veg eta ble

Veg eta ble

Veg eta ble

pp.37-39 of Disaster Preparedness Tokyo

050

Preparations you cantake now

Have you separated the things you need to take051

New habits for when going out

New habits for when going out

Keep some coins in your walletfor use in a public phone
Public phones are a safety net
Always keep at least

your mobile phone or messag-

Assume that you will have to walkfree in the event of a disaster,

walk a long distance in the event ofare comfortable to walk in. Even if

your wallet.

but you may need to insert acoin or phone card, dependingon the type of phone. Always

Life after a disastera disaster, and choose shoes that

ing app. They can be used forWhen a disasteroccursCan you walk a long distancein high heels after a disaster?
down the stairs of a tall building orPreparations you cantake now

So you can remain calm no matter where you are whena disaster hits

keep some coins in your wallet.

keeping a pair of compact flats inyour bag on days when you wear
sandals or high heels, or keep apair of sneakers at work.

Have a habit of carrying
a shawl or scarf

Choose a bag that leaves
both hands freeThis is a useful item that can be used in a variety of ways during a

A bag that allows both hands to beblanket. A large one can also be used as a partition in an evacuation

free will make it easier to ensure
your safety in an emergency. Thisdisaster. It can prevent you getting dirty from dust during
evacuation, and can be used as a mask, bandage, sunshade, or
center.

is especially so if you have smallchildren or elderly people with you.
It is also very convenient to have afoldable shopping bag in your bag.

052

053

New habits for when going out

Preparations you cantake now

Use the restroom when
you can!

Basic items to keep in an emergency pouch

It may become difficult to accessa restroom immediately

into the practice of going to therestroom as often as you can.

In addition to the disaster preparedness bag you have at home, it
is a good idea to always carry absolutely necessary items in apouch. See the page on the right for the contents of the pouch.
Imagine what you would do if you were stuck in an elevator rightnow, and add the items that you would need.

Masks

Headlight

Your smartphone is alifeline during a disaster.
Carry two if possible,
battery-powered andsolar-powered types.

Provides dust protection
during evacuation. They
are a necessity when
infectious diseases areprevalent.

A headlight is valuable
for allowing you tokeep your hands freewhen evacuating or
working in the dark atnight.

Life after a disaster

Keep an emergency
pouch in your bag

Portable phonecharger

Sanitizer

lines at public restrooms. Get

When a disasteroccursfollowing a disaster, with longApple

Snacks such as

Portable toilet

First aid supplies

A must-have item if
you cannot move forseveral hours.
Furthermore, you canmaintain privacy if you
have an emergency
poncho.

A disaster causes
unexpected injuries,
such as from glass
falling from above.
Being prepared will
provide peace ofmind.

Plastic bag

Leather/rubber gloves

A great item that can beused in a variety ofways, such as a waterbag, floor covering,
raincoat, and protection
from the cold.

They prevent infection andjelly drinks

Hunger also makes
people more irritable
and anxious. Eating
something sweet isrecommend to calm
someone who ispanicking.

SanitizerApple

handrail, making it easier
to support your body.

p. 31
054

055

Preparations you cantake now
When a disasteroccursTry simulating what to do if
there is a disaster

Disaster preparedness
you can do while out

Life after a disaster

Try putting on imaginary “danger vision” glasses
when you go out. Can you see the dangers along
the roads you use each day, such as block walls or
vacant houses that could collapse? Signs pointing
to evacuation sites that will help you in a disastershould light up in your eyes. If you keep this image
in your mind, you can act calmly in an emergency.
Voice from experience

Thanks to the signs for the evacuation sitethat I saw every day, I knew where to go
and avoided the tsunami.
(60s, Great East Japan Earthquake)

Voice from experience

What type of area are you living in, what
are the risks there, and how should you
prepare for them? I think the important
thing is to give detailed thought to it andhave an attitude of protecting yourself.

Voice from experience

their home and the station in the area theyevacuation sites or emergency supplies
always pay attention to signs that point toevacuation centers.
(40s, 2005 Typhoon Nabi)

Source: Edited and created based on Cabinet Office, One Day Before Project,https://www.bousai.go.jp/kyoiku/keigen/ichinitimae/index.html

056

057

While out

While out

Is there a risk of secondary
disaster in your area?

Try taking a slow walk along yourusual route with disasterprevention in mind. Also take ayour children to their school. By
with your children, you can reduce
the risk to them if a disaster hitson their way to school.

Life after a disaster

Check the hazard map!
You can learn about thehistory of disasters in thearea from monuments topast natural disasters

Check where public
telephones are
Calls to emergency services are
given priority in a disaster, so yourhome landline and mobile phonelines may have restricted access.
However, public telephones are
given priority in times of disaster.
Be sure to know where public
telephones are located, as they
can sometimes be used for freeduring large-scale power outages.

What major damage is
expected based on theregional characteristics?

p. 53, p. 87

Public telephone
location search site
Nippon Telegraphand Telephone East
Corporation
058

When a disasteroccursWalk around your neighborhoodand check for dangers.

In addition to the direct damage caused by the shaking of anearthquake, it is important to learn from past disasters and what
concerns you should have in the area where you live. Monumentsof past natural disasters can provide a hint to understanding thep.101 of Disaster Preparedness Tokyo
situation in your area.

Preparations you cantake now

Are you aware of the dangers around you?

059While out

Get into the habit of being aware of

Where would you evacuate if an earthquake occurs on your way
home? Are there any dangers along the way? Always check withyour family and loved ones where to evacuate in case of an
emergency. It can also be used as a meeting place if a disasteroccurs while you are separated.

The three things to check when you are out are for falling
objects, a place where you can protect yourself, and theevacuation routes. Check whether there is anything that might
tip over or fall, and look for a place where you can protect
yourself in case of an emergency. Also check the evacuationroutes such as emergency exits and stairs. Also assume thatthe door to a place where you will be alone, such as a
restroom, may get stuck, so inform your family or friends who
are with you before going.
Broken glass orearthquake occurred here and now?

Preparations you cantake now

Do you know where to evacuate if andangers wherever you go!

When a disasteroccursOld buildings andwooden houses
may collapse*Check page 111 for evacuation locations.

060

Life after a disastersignboards may fallon youTelephone poles,
block walls, andvending machines
may fall over

061

The Layered Hazard Map on the
Geospatial Information

Hazard Map

Check nearby evacuation centers andPreparedness Maps” on the Disaster
Preparedness Tokyo app

It covers evacuation centers, evacuation sites,
hospitals, water supply stations, emergency
return support stations, etc. for the whole ofTokyo. It is useful for checking your place ofwork and when going out.
Download the “Disaster Preparedness
Tokyo app” to get disaster
preparedness information for yoursurroundings!
See page 19 for download instructions

062

Emergency watersupply station

Seek advice if you are concerned about
the seismic resistance of your home

The Tokyo Metropolitan Government has
set up a consultation desk for making
homes seismic resistant. Your
municipality may subsidize a portion of
the costs required for a seismic resistancediagnosis and seismic retrofitting, so
consult with them if you are concerned.
p.79 of Disaster Preparedness Tokyo

Where should I go if I am injured in a disaster?

Injured people can go to a first-aid station set up at the nearest
hospital or school, where they can be assessed whether theyneed to be transported to a hospital. “Disaster key hospitals”
give priority to treating seriously injured people. Keep in mind
that minor injuries can be treated at a first-aid station.
p.219 of Disaster Preparedness Tokyo

Emergency medical aid structure
Source: Bureau of Waterworks, Tokyo Metropolitan Government “Water Supply
in Everyday Life”
https://www.waterworks.metro.tokyo.lg.jp/kurashi/shinsai/kyoten.html

063

Life after a disasterA hazard map (disaster
preparedness map) is a map thatshows locations that are likely to
be severely damaged or at highrisk due to a major earthquake orflood, as well as evacuation sites,
water supply points, etc. You can
see at a glance what dangers are
lurking in your area and where to
go in case of an emergency, so be
sure to get the latest version when
you go to a government office.

Emergency water supply stations are
generally located within a 2 km radiusthroughout Tokyo, so check whether there is
one near your home. It is surprisingly
difficult to transport a large amount of water
without a car. You will need to prepare yourown container to carry water (a water bag
that can be carried on your back, empty
plastic bottles, backpack, etc.).

When a disasteroccursGet the latest
hazard map

Know where emergency
water supply stations are

Preparations you cantake now

Learn about the dangers and safety in your area

While playing

While playing

Try camping at home, even if you enjoy camping outdoors on aregular basis. How will you spend your time at home when adisaster strikes and lifelines are cut? By trying it you will realize

preparedness goods

Preparing disaster preparedness goods is not the end of
the story. It is only by actually trying to use them that you
will be able to use them without trouble in an emergency.
When camping at home, try spending one day using thethings you have stocked at home and the disaster
preparedness goods. Making it an annual event will be agood opportunity to review the goods.

Life after a disasterthere are many other things you should prepare.

Try actually using disaster

When a disasteroccursTry “camping at home” toexperience life after a disaster!

Preparations you cantake now

Have fun experiencing disaster preparedness

Enjoy meals with a portablegas stove and stocked items
Look for ways to minimize your use ofgas and water and to make the foods
you regularly stock up on more

you cover them with plastic wrap.

Try using an emergency toilet
Assume your toilet is broken and try
making one out of cardboard and aplastic bag.

Ensure power and light
Ensure the minimum
amount of power

needed to charge yoursmartphones andprovide light at night.

064

065

Preparations you cantake now
When a disasteroccursFor people living in communal housing
such as condominiums and apartments

It will be difficult to move between groundlevel and the middle and upper floors ofcondominium buildings if the elevators stop
working, making it difficult to shelter at home
if you are not adequately prepared

Life after a disaster

Disaster preparedness forcondominiums
It is estimated that approximately 9 million people
in Tokyo live in communal housing such as
condominiums and apartments (hereinafter“condominiums”), and the number of high-rise
condominiums with 20 floors or more is also
increasing. This is where disaster preparedness
specific to condominiums becomes important.
In condominiums and other communal housing, if
sewage pipes, etc. have not been repaired, you
may not be able to use the toilet, even if the watersupply is working.

066

067

Understand disaster preparedness for condominiums

Understand disaster
preparedness for condominiums

When a disasteroccursUtilization of common areas

Life after a disasterA disaster response headquarters
can be established and stockpiles
can be temporarily stored. It is alsoa safe place for children to gather.

Helping each other

Discussing and acting together canbe of great strength in an emergency.

[Weaknesses of condominiums]
Elevators cannot be used

Residents should work together
on disaster preparedness

068[Strengths of condominiums]
Condominiums that meet seismic
standards may develop cracks or
suffer damage, but they will rarely
collapse.

The number of high-rise
condominiums has increased byabout 40% over the past 10 years.
After a disaster, if the damage toyour building is minor and there is norisk of it collapsing, you may be able
to shelter in your home. On theother hand, the number of old
condominium buildings that werebuilt many years ago continues toincrease. It is necessary tothoroughly check that there are no
problems with its seismic resistance.

strengths and weaknesses and build acooperative system on a daily basis.

weaknesses of condominiums!

Seismic-resistant structure

It is possible to shelter athome if the damage is minor

Elevators will not work if the power
goes out. In some cases, people may
get trapped inside. People living on
higher floors and those with disabilities
will have difficulty getting around.
Bread

In a condominium, in addition toeach household responding
individually when a disaster occurs,
disaster preparedness by the
management association and entire
building is effective. Therefore, it iseffective to establish a voluntarydisaster response team to prepare for

Preparations you cantake now

Why is disaster preparedness forcondominiums important in Tokyo?

Toilets cannot be usedToilets cannot be used if sewage pipes
are damaged. If a toilet on an upper
floor is used in this scenario, sewage
will overflow on a lower floor.

Common facilities cannot be used
When the power goes out, common facilities such as
lighting, mechanical parking lots, and automatic
entrance locks become unusable, impacting daily life.
069

Understand disaster preparedness for condominiums

Decide the rules that will apply in an emergency

Check whether the management
association is also stockpiling important
items such as drinking water andin just one place (i.e. a emergency
supplies storeroom), but place them on
multiple floors in case the elevators stop
working. Make sure the materials andequipment necessary for post-disasterrecovery are also prepared.
p.65 of Disaster Preparedness Tokyo

Check elevator safety measures
Install an emergency cabinet and stock
it with water, food, portable toilets,
etc. on the assumption that people may
be trapped in the elevator for a longtime. A blue label may be displayed
inside the elevator to indicate that asafety device has been installed.
p.70 of Disaster Preparedness Tokyo

posters, etc.
neighbors.
emergency has been decided

Life after a disasterAre there enough supplies andequipment in the emergency
supplies storeroom?

Condominium disaster preparedness checklist

When a disasteroccursAs preparation for a disaster, it is effective toestablish in advance rules for checking building
equipment, procedures for the emergency
restoration of elevators and checking sewage
pipes, and methods of disseminating
information to residents. In addition, having
face-to-face relationships with other residents
through greeting and talking to each other on adaily basis will manifest in the ability to help
each other in a disaster.

How prepared is your building?

stockpiles
generators, and carts are preparedshared among residents

consideration are maintained*Please check with your management association if there
is anything that is missing
Details can be found in the“Condominium Disaster
Preparedness” section of theDisaster Preparedness Tokyo app.
Please be sure to check it.
See page 19 for download
instructions

Source: Building Performance Standardization Association,
https://www.seinokyo.jp/evs/sm/

070

Preparations you cantake now

How a condominium as a whole should prepare071

Preparations you cantake now

Voice from experience

I felt that it was necessary to communicate with thechildren in special needs classes to give them a(40s, Hokkaido Eastern Iburi Earthquake)sense of security.

How to reduce

When a disasteroccurs

Preparations for peace of mind
for people who require support

Life after a disasterthemselves when a disaster occurs need tocarefully prepare in advance. The same is true forthose with family members who need support in

the event of a disaster. But do not worry about it

alone; ask those around you for help and make athorough evacuation plan.

Voice from experience

We wrote information on a whiteboard
in Japanese, English, Chinese, etc.
(40s, Hokkaido Eastern Iburi Earthquake)

Voice from experience

I realized that for young children, we
need not just water, but hot water tomake milk. A bed for them to sleep on is
also necessary... (30s, Great East Japan Earthquake)“Inclusive disaster preparedness” refers to
disaster preparedness in which everyone
supports each other so that “nobody is left
behind,” including those who need support.
This idea was introduced at the United
an issue for the international community toaddress.

Source: Edited and created based on Cabinet Office, One Day Before Project,https://www.bousai.go.jp/kyoiku/keigen/ichinitimae/index.html

072

073

for people who need support

that each individual needs

Food
ThickenerMed
No icationteb
ookTalk with family and relatives
who live with you, as well as
support people (helpers, care
workers, etc.) and support
facilities, about what to do incase of an emergency, such aswhere and how to evacuate.

Discuss with your family doctor whether you
need to be transferred in the event of a disasterIf you are recovering from an illness or
injury, consult with your family doctor about
the stockpiling of medicines, therapeutic
food, medical supplies, etc., and what to doin the event of a disaster. Also check
whether you will need to be transferred toanother hospital in the event of a disaster.
Source: Cabinet Office “Guidelines for securing and operating welfare evacuation centers”
https://www.bousai.go.jp/taisaku/hinanjo/pdf/1604hinanjo_hukushi_guideline.pdf

074

Hel

p Car

d

Life after a disaster

Discuss disaster responsewith support people and support facilities

In addition to basic informationsuch as emergency contact
information, write down what you
have difficulty with and what kindof support you need on a Help
Card that describes the things you
want taken into consideration
when receiving support (page 266
of Disaster Preparedness Tokyo),and always carry it in your bag.

When a disasteroccursBe sure to have enough supplies specific toindividual needs, such as medicines thatelderly people are used to taking, necessary
baby products for expectant and nursing
mothers and portable power sources forpeople who use medical equipment.

Write down what kind of help
you need on a Help Card

Preparations you cantake now

Six common preparation points

Six common preparation points

Check whether theevacuation site matches
your characteristics
Check to see if there are disabled toilets, if
you can move around in a wheelchair, andif there are staff who will understand yourspecial needs. If this is difficult, checkwith your municipality whether you can go
to a “welfare evacuation center” that gives
special consideration for people who
require special care. Also ask them to tell
you the nearest evacuation site.

Always value yourrelationships with people
in your neighborhood
If you have relationships with your neighbors,
you can help each other in an emergency. If
there is someone in your home who needs
support, it is important to let your neighbors
know. Participate in local disaster
preparedness drills as much as possible.
075

Preparation for people with concerns about physical strength or healthPreparation for people withconcerns about physicalstrength or health People attending hospital

Consult with yourdoctor about treatment
in an emergency

076

If you are regularly attending
hospital for treatment, be sure
to consult with your doctor
about what to do in an
emergency. It is also importantto have information about thetreatment you are receiving in
the event of a disaster. Be
prepared so that you canproperly inform a doctor you
are seeing for the first timeabout your medical history andthe medications you are taking.

With the help of family members,
check the safety of your building
and furniture, and take measures
to prevent large furniture fromtipping over. Elderly people
should rest near an exit unlessthere is a risk of a river flooding
or a landslide. By doing so, you
can immediately begin toevacuate in an emergency.

Prepare items so you will not have trouble
during evacuation life

Food
ThickenerMed
No icationtebookLife after a disasterIf you are taking medication, be
sure you are able to take it withyou immediately in the event of an
emergency. A 7-10 day supply of
medicines and your medication
records are a must. Also, be sure
to include items such as a mask
and alcohol disinfectant to prevent
infection, and a thermometer tomonitor your physical condition inyour emergency bag.

Elderly people, etc.

When a disasteroccursfor treatment and with
underlying diseases

Be able to takenecessary medicineswith you at any time

Create a safe environment
around you

Preparations you cantake now

Consult with your family doctor

Add the items you need to the basic
disaster preparedness goods in youremergency bag and supplies. For
example, if your clothes often get
dirty while eating, packing an extra
change of clothes will provide peaceof mind. Include a thickening agent if
you have difficulty swallowing food.
Include a support belt if you are notconfident in your physical strength.

p. 50

In addition to regular disaster preparedness goods
Things to carry at all times Things to prepare if necessary
medication records
dentures, hearing aids

diapers and pads
nursing foodinsurance card andnursing care insurance
card
077

Preparation for people with physical disabilities

Preparation for people withphysical disabilities

Help Card

Preparing in anticipation of major changes inthe surrounding environment
After a disaster, even people who are normally independent may
find it difficult to move on their own. Try walking with yoursupport person along several evacuation routes to theevacuation site and evacuation center in advance, and ask themto tell you about anticipated dangers. Add the items you need toyour emergency bag and supplies.

In addition to regular disaster preparedness goods
People with visual impairment
hands)

People with hearing impairment
buzzerLife after a disasterIf you have weak vision, carry a“Vision Explanation Card” that
describes how well you can see, suchas “I have a narrow field of vision andfind it difficult to walk by myself.”Write your emergency contact
information and the type of support
you need on a Help Card.

Try actually going to theevacuation site and evacuation
center in your wheelchair withyour support person. Consult withyour local neighborhood
association, community
association, or your neighbors if
there are things that will be an
obstacle when evacuating, such as
steps or abandoned bicycles.
Check the environment at theevacuation center, including thetoilets and whether there arestairs.

People with physicaldisabilities, elderly
people who needcare, people withserious illnesses,
etc.

When a disasteroccurson a Vision Explanation Card andHelp Card?

People withvisual or hearing
impairments

Check your evacuation centerand evacuation routes withyour support person

Identify how to respond in an emergency inhouseholds that use medical equipment
If you use a medical device such as apacemaker, check what to do and how tocontact your doctor in the event of anabnormality. If you use an oxygen inhaler
or ventilator, stock up on supplies andkeep the external battery fully charged so
it will operate in the event of a power
outage. Decide specifically who will
support you in an emergency and who tocontact if your condition worsens.

(spares and batteries)
guide dog
078

Preparations you cantake now

Assume a disaster hits

hearing dog
079

Preparation for people with concerns about communicating

Preparation for people withconcerns about communicating

Decide what actions to take if a disasteroccurs while you are out alone
What if a disaster occurs while you are out? What if you become
separated from your family and support person during
evacuation? Decide on some promises for while you are out.

Example of promises in case of emergency
you uponce you arrive at a safe location
and ask for help

Source: Cabinet Office, Disaster Management in Japan, “Helpful Apps and Websites in the Event of Disaster(Multilingual)”
https://www.bousai.go.jp/kokusai/web/index_en.html

080

Japan is prone to many natural disasters
including earthquakes and typhoons,
which can cause damage that makes it
impossible for daily life to continue.
Understand these regional characteristics
and always try to make preparations thatcan minimize the damage.

Value your connections withthe local community

Actively participate in disaster
preparedness drills and volunteer activities
in your area. Also, deepen your mutual
understanding through local events.

Life after a disaster

It will be difficult to act calmly if
the situation suddenly changes.
Therefore, always carry your
Help Card or disability
handbook with you so that yoursupport person can quickly findout what help you need. Write
down everything you think will
be necessary, such as “Pleasetake me to a safe place.”

People with
developmental
disabilities,
mental illness,dementia, etc.

Foreigners,
etc.

When a disasteroccursWrite down the details of required
support on your Help Card

Do you know about natural
disasters in Japan?

Preparations you cantake now

Value cooperation with those around you

Download these apps which
are useful in a disaster now!
There are disaster information apps that
support foreign languages, as well as apps
for voice translation into foreign
languages. Please download them to yoursmartphone in advance.

List of multilingual apps and websitesthat are useful in the event of a disasterTranslation app “VoiceTra” is a voice
translation app that translates into
31 foreign languages* Provided by: National Institute of Information andCommunications Technology (NICT)Management in Japan” site is available
in 14 languages including English,
Chinese, Korean, and Spanish.
Source: Cabinet Office, “Disaster Mitigation Points for Foreigners”
https://www.bousai.go.jp/kyoiku/gensai/index.html

081

Preparation for expectant and nursing mothers, infants, etc.

Wear comfortableshoes and carry a bag
that leaves both hands
free when going out

Prepare with daily stockpiling by stocking
up on things you always use
Sachet type and liquid milk are convenient.
Mothers who usually breastfeed should also
stock milk. Prepare items you need forallergies.
Confirming whether your baby likes the taste
will provide peace of mind.
When your baby is stressed, familiar snacks
can help relieve them.

Also consider post-childbirthwhen preparing for an emergency
After giving birth, you may suffer fromcontinued post-partum bleeding, breast
problems such as mastitis, a weak bladder,and hemorrhoids. Be prepared with sanitary
products, incontinence pads, moisturizing
cream, etc. Also, breastfeeding in an awkward
position can cause back pain. Having anursing cushion that fits your body will help.
082

Life after a disaster

There are physical changes in the firsttrimester of pregnancy, and in addition tomorning sickness, dizziness, andlightheadedness, there is also a risk of
miscarriage. Although the second trimester
is a relatively stable period, it is also a time
when women are more susceptible toanemia, gestational hypertension, andthreatened preterm labor. In the third
trimester, when childbirth is approaching,your weight increases and your belly grows,
making it difficult to maintain balance andmove around. It is also necessary to prepare
for giving birth. Learn the physicalcharacteristics of each stage of pregnancy
and prepare accordingly. Discuss with yourobstetrician who to contact in an
emergency, how to contact your family, andwhat to do in case of an emergency.

Always keep a baby
carrier with you,even when you
take your baby out
in a car or buggy

When a disasteroccursMental and physical worries aredifferent in each stage of pregnancy!

Expectantand nursing
mothers

A nursing bag filled with thethings your baby needs whengoing out is a great help in caseof an emergency. In addition, be
sure to stock up on items you
use on a daily basis, which will
be necessary for life after adisaster.

Infants

Preparations you cantake now

Preparation for expectant andnursing mothers, infants, etc.

A baby carrier is a must. Prepare
your usual nursing bag + extra items

teeth, wiping their face, and more.
These are also essential for people who
normally use cloth diapers. Baby wipes are

Cleansing
Cottones
Wip
Wet

Sanitary
Pads

If your baby has an allergy, make sure tohave medication ready to use if symptoms
occur.

Moisturizer

Source: Cabinet Office “Disaster Preparedness Notes to Protect Babies andMothers”
https://www.bousai.go.jp/kaigirep/kentokai/hinanzyokakuho/wg_situ/
pdf/dai3kaisankou4.pdf

083

Preparation for expectant and nursing mothers, infants, etc.

InInfants

Infants

Infant babies have low immunity
and weak resistance, so care must
be taken against infectious
diseases in unsanitary conditions.
Completing vaccinations as soon
as they reach the appropriate age
will provide peace of mind.

When a disasteroccursLiquid milk for infants is attracting attention because it does not
require hot water and can be stored at room temperature for long
periods of time, which makes it useful in a disaster and forstockpiling. Since the milk is already prepared, there is a low riskof bacterial contamination, and there is no need for a baby bottle
if it comes with a teat. Breast milk is the best source of nutrition
for infants, but liquid milk is also useful not only in a disaster, butalso when going out, so be sure to consider it.

Receive vaccinations toprevent infectious diseases

Preparations you cantake now

Understand liquid milk for infantsLife after a disaster

Making “promises in an emergency” with thenursery school or kindergarten is essential!
Also consider that in the event of a disaster, you may not beable to immediately go to pick them up from where you are or
school or kindergarten in advance what you have agreed to incase of an emergency, such as their evacuation site and how tocontact them in the event of a disaster.

Characteristics of infant liquid milk
Reduces the burden of childcare

Makes feeding possible when the mother is absent due to working
at night and in households where both parents work.
Convenient when out

It saves the trouble of making milk and reduces thethings you need to carry when out.
Can also be used as preparation for a disasterHot water is not required to make milk. Also, a baby
bottle is not needed if it comes with a teat. Because
the milk is already prepared, the risk of bacterial
contamination is lower.
Infant liquid milk

084

Source: Cabinet Office “Disaster Preparedness Notes to Protect Babies and Mothers”
https://www.bousai.go.jp/kaigirep/kentokai/hinanzyokakuho/wg_situ/pdf/
dai3kaisankou4.pdf

085Preparation for expectant and nursing mothers, infants, etc.

Infants,
childrenChildrenPublic telephones are also a meansof communication in a disaster. If
public phone, teach them how to use
it. Having them carry some coins
and a note with your phone number
on it will provide peace of mind.

When a disasteroccursPlaytime is a good opportunity to practice in preparation for an
emergency. Inviting fellow parents to join and have fun while
experiencing it together will also provide an opportunity to
discuss how you can cooperate with each other.

Teach your child how
to use a public phone

Preparations you cantake now

Try things during playtime that will
be helpful in a disaster

Curry

Life after a disasterHave children memorize

Try eating stockpiled
food on a plate
covered with plastic
wrap.

See if they can blowa whistle, assuming
they need to seek
help from people
nearby in the eventof a disaster.

Check their destination
when your child goes out
You may be unable to use yourmobile phone and messaging
apps in the event of a disaster.
When your child goes out,
always check where they aregoing and who they will be with.
Also decide where they should
evacuate or where they should
wait for you in the event thatthey cannot return home.

086

Try using a
Japanese style
toilet.

evacuation locations and emergency
contact methods.
children in each type of disaster? Also, discuss with your child
how they should decide whether to evacuate at their school or
go home if a disaster hits while on their way to or from school.
Inform the school how to contact you in case of an emergency.

087

Preparation for those with concerns about ensuring privacy / Preparation for people with pets

Preparation for thosewith concerns about
ensuring privacy

Sexualminorities, etc.

Daily training is key

Sanitary
Pads

aggressive towards people or animals,”and “toilet training in a designated place”
is essential for life in an evacuation center.

underwear, sanitary products, andshavers at evacuation centers. Whateach person needs in the event of adisaster is different. Make sure you
are always prepared with the things

name tag andvaccinationtag.

In case your pet gets separated from you,identify them with a name tag or microchip,and take and save a photo of your pet.

you need.

Does the evacuation site
suit your characteristics?

Susu-chan

Pet Potty
Pads

Water

Check in advance to see if yournearest evacuation center has
multipurpose toilets andBe fully stocked with pet supplies and foodwhether changing rooms can be

Be sure to stock up on food, water, regularused individually. Also informthem of your requests inadvance.

favorite toys can also help manage theirstress. It is also important for your pet tobecome used to a cage and carry case, as
preparation for evacuating with them.

088

089

Life after a disaster

gender-specific supplies such as

Preparation for people
with pets

When a disasteroccursthat it is difficult for them to receivePets

p.92 of Disaster Preparedness Tokyo

during life in evacuation
People from sexual minorities say

So you can evacuate together

Preparations you cantake now

Consider how you will live at an evacuation site

Voice from experience

Since the earthquake was
I realized that even if an

Voice from experience

refrigerator had fallen overin the earthquake, so afriend helped me. I think weneed to make sure that

What if a disasteroccurred “now”?
What if an earthquake were to occur directly
under Tokyo right now? The scenes depicted ineach of the following scenarios are by no means
an exaggeration. When struck by a huge tremor
that you have never experienced before, yourbody will stiffen and your mind will go blank,
What actions should you take to protect yourself
and your loved ones in such a situation?
Memorize the actions by heart throughVoice from experience

There was so much sand on
the road due to liquefaction
on it in regular shoes. Walking

participating in disaster preparedness drills.

Source: Edited and created based on Cabinet Office, One Day Before Project,https://www.bousai.go.jp/kyoiku/keigen/ichinitimae/index.html

090

091

During an earthquake

take now

During an earthquake

If you feel a tremor, check yoursurroundings and immediately
move to a place where objects

Initial actions when an earthquake occurs

When a disasteroccurswill not fall, fall over, or move.
Prioritize protecting your own
life first when acting.

Actions to take after theshaking stops
1

Take care to avoid getting injured

2
3

The time from when an Earthquake Early
Warning is issued until you feel strong
shaking will be from a few seconds toseveral tens of seconds, and the time will
be shorter the closer the epicenter is.
Although you may not have enough time if
you are close to the epicenter, there arethings you can do to protect yourself evenin this short amount of time. Imagine thatit takes five seconds to perform an action,
and act so you can do one or two of themwithout too much effort.

Life after a disastera tremor!

Earthquake

Open a door to secure an exit

Ascertain the situation andSource: Japan Meteorological Agency “Earthquake Early Warning” from the Japan
Meteorological Agency website

092

093

During an earthquake

Actions to take after the shaking stops
take now
When a disasteroccursIf you act in a panicked manner, you may get injured fromslippers or shoes, and then act.
There are also gas meters that cut off thegas if it detects an earthquake, and stoves

Open the door to secure an exit

Life after a disasterTake care to avoid getting injured

Aftershocks will continue even after the strong shaking has
secure a way out will provide peace of mind, allowing you toevacuate at any time.

Ascertain the situation and evacuate if
Stay calm and look around, and immediately evacuate to thenearest evacuation site if your house is in danger of collapsing,or if you are concerned about landslides or tsunami.

It is difficult to suddenly turn off the heat while cooking. The
kitchen is full of danger during an earthquake. Prioritize moving
away immediately to protect yourself, and turn off the heat after
the shaking has stopped. If a fire breaks out, stay calm and takeinitial measures to put it out.
094

Source: Japan Meteorological Agency, Earthquake Early Warning Homepage
https://www.data.jma.go.jp/svd/eew/data/nc/shikumi/shousai.html

095

Dangers lurking at home

Understand at a glancetake now

Dangers lurking at home

When a disasteroccursLife after a disasterThe kitchen during cooking is the most dangerous place inBedroomProtect your head with items such as a pillow or bed quilt to
avoid being directly hit by broken window glass or lighting

Living room, dining room, kitchen
In the living room and dining room, cupboards and the TV will fallover, and pieces of broken window glass will be scattered about.
In the kitchen, things such as knives that are left out, pots on thestove and hot oil will become deadly weapons, and the dishes,equipment, and move to a place where floor lamps or dressing
tables will not topple over on you. If you make it a habit to put
your glasses in a case when you go to sleep, this can prevent
them from breaking and throwing you into a panic in an
emergency. Consider the possibility of a power outage andglasses, and seasonings lined up on the countertops will comecrashing down. The refrigerator may fall over and appliances suchas the microwave may fly around. If you feel a tremor, it ishave a headlight and footlights on hand to reduce the risk ofevacuating in the dark.

p. 32

important to move yourself to a place where objects will not fall,
fall over, or move, even if you are in the middle of cooking. Calmly
turn off the heat once the shaking has stopped.

096

p. 34

097

Dangers lurking at home

Upstairs
take now

In an old building, the lower
floors may collapse and crush
you, so do not rush downstairs.
If you are in a building that does
not meet the earthquake
resistance standards, decide
whether you should escapeoutside according to thesituation.

When a disasteroccursLife after a disaster

Bathroom
You are defenseless because
you are naked. If you feel atremor, cover your head with awashing basin or something toprotect yourself from broken
glass. Immediately exit thebathroom and protect yourself
in a safe place to avoid the door
warping and trapping you.

p. 40

Toiletwhere items easily accumulate and the door may not be able tobe opened due to a bookshelf falling over. Secure a place foryour child to take cover by not putting things under their desk.
If a child is alone in their room when a disaster strikes, callingout their name unnecessarily can cause the child to move,which is even more dangerous. Wait until the shaking stops
before moving to your child.

If you feel a tremor, open theinside the toilet. If possible,
move to a safer place such as
the hallway or front entrance,
so that you can quickly escape.
p.38

098

099

How to protect yourself while out

while outtake now

High-rise buildings shake for alonger period of time, and thehigher you are in a building,the more pronounced theshaking. If you are inside abuilding, maintain a low
posture in the elevator hall orother common area and wait
for the shaking to stop.

When a disasteroccursDepartment stores,
supermarkets, etc.

Inside an elevator
If you are in an elevator andfeel an earthquake, press the
button for every floor andget off on the first floor theelevator stops at. If you
become trapped, use theintercom button to call forassistance.

100

Theaters, stadiums, etc.
In facilities where a great
number of people gather such as
theaters and stadiums, rushingtoward the emergency exit orstairs is more dangerous. Be
careful of falling objects, stay
calm and listen to the public
address system and follow
instructions given by the staff.

101

Life after a disasterCopy machines on casters that have not been locked can movearound the room in an unpredictable manner. You could even be
killed if you are hit in the head by objects such as shards ofbroken glass. While being careful of these things, move to aplace to protect yourself from falling objects or furniture andother heavy items toppling over or sliding into you. Once theshaking has subsided and you are ready to evacuate, be sure to
use the stairs because elevators could shut down fromaftershocks and power failures.

Watch out for items scatteredacross the floor and broken
product displays, and move neara stairway landing or support
column. In a supermarket, use a
shopping basket, bag, or otheritem to protect yourself fromfalling objects.

How to protect yourself while out

take now
When a disasteroccursLife after a disasterIn town

Schools

While protecting yourself from falling objects and debris, andwatching out for collapsing buildings, move to a place that is as
open and safe as possible, such as a park. If you are unable toflee to an open area, take refuge in a relatively new, reinforced
concrete building that is seismic resistant. One of the scariest
things that can happen in a crowd is the eruption of panic, and if
you move recklessly, you may get caught up in a crowd collapse.
Remain calm, especially in areas where a lot of people aregathered.

To protect yourself from flying shards ofwindow glass and falling lighting fixtures in
the classroom, move away from windows,

102

legs, and wait until the shaking subsides. If
windows, and on the stairs, grab hold of therailing and crouch low to avoid losing yourbalance and falling. When the shaking stops,
follow the instructions of the teachers.
103How to protect yourself while out

Trains and buses will make anemergency stop when strong
shaking is detected. If you arestanding, you could bump into
someone or fall down. If standing,protect yourself by crouching to theground, and if you are seated, use
your bag or something similar toprotect your head. If it is crowded,
firmly grab a handrail or strap, andkeep your feet firmly planted on the
Follow the instructions of the crew
once the shaking has ended.

Airports
Even in the event a major earthquake directly strikes Tokyo,
airport terminals are not expected to sustain serious damages
such as building collapse. However, you should still be prepared
to protect yourself from falling objects such as glass and ceilingcomponents.
104

105

Life after a disasterA power failure may cause the crowd to panic and stampede
toward the emergency exit. Moving unnecessarily can cause acrowd collapse, so remain calm, protect yourself from falling
objects and wait near a column or wall until the shaking subsides.

When a disasteroccursUnderground shopping areas

platform. If the platform is too
crowded to move around, do notpush others but wait for theshaking to subside. In subway
stations, there is also the risk of
crowd collapse if people panic andrush to get above ground quickly.
Stay on the platform and never goon to the tracks. Follow the
instructions of the station staff
once the shaking has stopped.

take now

Protect yourself from falling
objects and move to the nearest

How to protect yourself while out

In the car

possibility that the expressway
will be closed soon. Confirm
the situation over your car
radio or othermeans.

Mountainous areas
As there is the danger of being buried alive by a landslide, you
should immediately move away from slopes and cliffs. An
earthquake increases the risk of landslides, so also be aware ofaftershocks and rainfall.

Every bridge and overpass
shakes in a different way.
Gradually slow down, pull overto the left side of the road, andstop the car. Since old bridges
could collapse, if you are close
to finishing crossing thebridge, reduce your speed andcomplete the crossing.

Islands and coastal areas
At the earliest, a large tsunami could reachthe coastline within minutes, so promptly
move to higher ground. If there is no higher
ground in the area, quickly evacuate to ahigh-rise building or tsunami evacuation
tower.
106

107

Life after a disasterIf you are driving on an
expressway, gradually reduce
speed and bring the car to astop on the left side of the

When a disasteroccursfollowing an earthquake.

take now

general vehicles in order toallow the smooth passage ofTurn on your hazard lights andgradually slow down. Stop yourcar on the left side of the road,turn off the engine, and wait
for the shaking to stop. Moveto a parking lot or open area if
possible. If leaving your car toevacuate, do not lock the car
doors. This is because it willneed to be moved quickly if it
becomes an obstruction to thepassage of emergency or relief
vehicles. When evacuating,leave the engine key in theignition or place it in an easily
visible place in the car, andtake your car registration
certificate with you.

scattered shards of glass, etc.

the light is dangerous!
Be careful of electrical fires. If an
earthquake occurs, turn off
electrical appliances and unplug
them from their outlets.

It will overwhelm the phone lines
Phone lines will be overwhelmed in thedisaster area by the flood of people
Make use of the Disaster Emergency
Message Dial (171).
p.120

108

There is a risk of getting
There is also a risk that surrounding
buildings may collapse due toaftershocks. Unless it is unavoidable,
rescue operations should be carriedout by multiple people who are callingout to each other.

Life after a disaster

Shards of glass will be scattered on
the floor. Do not walk barefoot eveninside your house, instead put onsome comfortable sneakers.

groups, not alone

When a disasteroccursImmediately after a large tremor, you may be confused and have difficulty
making the right decisions. Stay calm and act carefully to avoid injury,
fire, and panic.

take now

an earthquake

ON

Recently, there are circuit breakers that
automatically trip when they detect anearthquake. To prevent a fire fromstarting when the power is turned backon, do not reset the circuit breaker until
you have confirmed it is safe to do so.

OFF

There is also thepossibility that gas isleaking from damaged
pipes. If you
inadvertently light afire, it could ignite thegas and cause a fatal
catastrophe.

109

“Evacuation” means to move to a safe place to protect your lifeand livelihood from a disaster. There are two types of evacuation

take now

What does “evacuation” mean?

after a disaster to protect their lives from approaching dangers

a safe place. This section summarizes the precautions toevacuation centerstake when evacuating to protect your life. Read on tolearn how to evacuate safely and how to contact yourfamily and loved ones who have been affected by the

Voice from experiencetsunami while driving.

Evacuation centerA place to live for acertain period of time
if your home isdamaged and is
Quoted fromdifficult to live in.
JIS Z8210, 2022
Schools, community
centers, etc.

*“Evacuation sites” and “evacuation centers” are designated by local governments.
Voice from experience

I realized the meaning of “dothe earthquake. I shudder to

Quoted fromJIS Z8210, 2022

disaster elsewhere.

Evacuation site
A place to evacuate toin order to escapedanger. Large parks,
plazas, university
campuses, school
grounds, etc.

Life after a disasterlook around. If you are in danger, immediately move toWhen a disasteroccurs

Evacuation and moving

centers,” where people can stay for a certain period of time andlive as evacuees if they cannot live in their own home after adisaster. However, evacuation sites and evacuation centers are
not the only types of evacuation places. If it is safe, your own
home or the home of a relative or acquaintance can be an
evacuation place too. Be aware of the various evacuation places
and plan what actions you will take.

in disaster-stricken areas. I
contact each other in an

Other evacuation locations
Sheltering at home
If you can confirm that your house is not
at risk of collapse, flooding or landslide,
you can stay in your home.

If you live in an area with a high risk ofnatural disasters, you should consult withyour local government regularly about
evacuating in the event of a disaster.
Source: Edited and created based on Cabinet Office, One Day Before Project,https://www.bousai.go.jp/kyoiku/keigen/ichinitimae/index.html

110

Source: Cabinet Office “Evacuation Information (Revised Version)”
https://www.bousai.go.jp/oukyu/hinanjouhou/r3_hinanjouhou_guideline/

111What you need to know to evacuate safely

take now

In an underground
When a disasteroccursand move along the wall

Life after a disaster

Underground shopping areas during
a power outage are one of theplaces at a high risk of mass panic.
As underground shopping areas
have emergency exits located every
60 meters, do not join everyone inrushing to one emergency exit, but
find another one close to you by
walking along the wall.

Do not ride the elevator,even if it is working
There is a risk of being trapped
inside due to an aftershock or
power outage. Instead of using theelevator, evacuate using the stairs
from the evacuation exit
(emergency exit).

Be careful of panic incrowdsIn crowded areas, actions such as
making strange noises or suddenly
running have the risk of causing apanic and resulting in accidents.
Do not spread false information or
rumors, and take care to act inconsideration of those around you.
112

How to avoid getting caught
up in a crowd collapse
People become so packed together that theyfall one after the other... In recent years,
crowd collapse accidents have occurred bothin Japan and overseas. Crowd collapse canoccur in the stairs leading from underground
shopping areas or subway stations to groundlevel, narrow passageways leading to exits,
and areas around terminal stations. Make
especially calm decisions when in suchplaces. The act of people scrambling after
becoming unable to see their surroundings isdirectly linked to life-threatening danger.
113

What you need to know to evacuate safely

Do not go near or
touch fallen powerlines
Electricity could be flowing
through broken or sagging
power lines, posing the dangerof electrocution, so never touchone. The same applies if a powerline is in contact with a tree orsignboard.

114

Buildings with cracks
in the exterior walls
are dangerous
There is also a risk of death or
injury from pieces of external
walls or tiles falling fromcracked buildings. If the pillars
or walls that form the basic
structure of a building are
cracked, there is a risk of thebuilding collapsing, so do not
go near it.

Do not use a car to evacuate
The use of personal cars obstructs thepassage of emergency vehicles. There is also
the risk of secondary disasters such as traffic
accidents due to damaged roads and broken
traffic signals. Avoid using your car toevacuate immediately after a disaster.

115

Life after a disasterIn a fire, many people lose
their lives due to inhaling
smoke. If a fire alarm rings, go
outside quickly before smoke

In residential areas, there is arisk of death or injury due tocollapsing block walls or fallingroof tiles, planters, etc. Be
careful of falling billboards,
neon signs, and broken glass
when in town or an office area.

When a disasteroccursUse a fire extinguisher or bucketof water to extinguish a fire
while it is still small. However,remember that your safety
comes first. If the situation
seems dangerous, such as withflames reaching the ceiling,stop trying to extinguish the fireand evacuate the area.

take now

extinguish itWhat you need to know to evacuate safely

If you are near the ocean at thetime of an earthquake,
immediately move to nearby
higher ground or a tsunami
evacuation building. If there arenone, move to a higher building.
At beaches with lifeguards, follow
their instructions and evacuate.

Sediment disasters
such as landslides androck falls can occur in
an instantLandslides, in which land thathas a relatively gentle slope
slides over a wide area, and rockfalls, in which a steep slope
suddenly collapses, occur
suddenly due to heavy rain or anearthquake. If you find yourself
in such a dangerous place, moveto a safe place as soon as
possible.
116

when evacuating
during the winter
Evacuation during the cold
winter season could affect yourhealth. It is important to takesufficient measures against thecold to maintain your health.
Wearing several layers so you
can adjust your outfit
depending on the temperature
and activity is recommended.
The use of space heaters in thewintertime also has the dangerof causing fires. Be careful offires when evacuating.

117

Life after a disastertsunami evacuation

Because of low visibility whenevacuating at night, there are
the risks of stumbling or falling
into roadside ditches. Be sure to
take particular caution, such as
using wide roads. Use aflashlight when evacuating atnight during a power failure,and move carefully whilevisually confirming the situation.

When a disasteroccursConcerns about tsunamis are
not just limited to areas near
the ocean. Tsunamis also move
upstream in rivers. If you arenear a river, evacuate
immediately in a direction at aright angle from the river.

take nowreaches it

when evacuating atnight

Obtain correct information

gathering place or
evacuation site in accordancewith evacuation orders
If you determine that your home is safe
without risk of tsunami or fire, you do
not need to go to an evacuation site. If
you rush outside immediately after anearthquake occurs, you may put yourself
in danger. However, if a fire breaks out
and an evacuation order is issued,
evacuate to a designated temporary
gathering place or evacuation site.

what you see, but check to see if thesource (quoted source) is reliable.

False rumor?

Do not spread uncertain

Life after a disasterOnce you have confirmed thatyour surroundings are safe, youneed to ascertain what ishappening. Where is theepicenter and what is the
maximum magnitude? Is there apossibility of a tsunami? Checkfor information from official
sources such as television,
radio, wireless emergency alert
system, and government andlocal government websites.

When a disasteroccurssources

While social media is convenient,unreliable information can spread
immediately after a disaster, fuelingchaos. Be even more careful thanusual when checking information

Pleaseshare

happening fromtake nowwhether the information
on social media is true

Information from a friend thatappears to be well-intentioned may
not always be true. Also, in adisaster, information from one day
ago may be outdated, so it isimportant to always check whether
the information is current andcorrect. Avoid spreading uncertain
information needlessly.

Beware of the following kinds ofinformation during a disaster
your friends.” It may be a false rumor
disguised as kindness.
goes out of the way to fuel anxiety.
Check several news sources to confirm
whether it is true or not.
concrete details. Such reports may fueldistrust toward others.

118

119

take nowand communication methods
with them

XXX Elementary
SchoolWhen a disasteroccursMessage Dial and Message
disastersmartphones!

help prevent phone lines
becoming overwhelmed. Please
try using it in advance.
Call “171”There are also disaster message board services provided byeach mobile phone company. The usage is the same: people indisaster-affected areas can register information about theirsafety (their phone number and name are linked and saved),

How to use* You can also use your mobile phone number

Record a message thatyou are safe using yourhome phone number
171-1

message using her mobile
phone number
171-2

Take advantage of the characteristics of eachmessage that they aresafe using your homephone number
171-2Your mother records a
message using her mobile
phone number
171-1

Source: “Introduction to Disaster Preparedness” (Supervised by Nobue Kunizaki, edited by Creative Suite,
Natsumesha, 2021)

120

displayed. Share this method of contacting each other using amessage board service with your loved ones.

Compared to mobile phones and landlines,
social media that uses an internet
connection is a tool that makes it relatively
easy to contact others. Take advantage ofthe strengths of apps such as X (formerly
Twitter), Facebook, Instagram, and LINE,
while being wary of false rumors.
Source: All About “Proper use of social media during a disaster as recommended
by experts (IT Literacy Guide, Akiko Takahashi)”https://allabout.co.jp/gm/gc/463515/

121

Life after a disaster

Utilize the Disaster Emergency
Message Dial (171) andDisaster Message Board(web171) to confirm your

What if you cannot return home?

return home?

take now

communication including disastermessage services and social media

The estimated length ofWhen a disasteroccursafter a disaster, while
rescue and life-saving
activities are prioritizeda disasterIf streets become packed with people trying to move after a

If an earthquake hits while you
rush home. If you are at a stationor commercial facility, first moveto a safe location within thefacility and wait for the chaos tosubside. In the event of a major
earthquake, temporary shelters
will be opened for stranded
persons such as shoppers who
have nowhere to go, so head to a
nearby shelter.

Taking the risk to try and rush home on foot because you areworried about your children or grandparents at home is not agood idea. It is important to regularly check how you and yourneighbors can help each other and how you can cooperate withschools, daycare centers, nursing care facilities, etc., in case
you are unable to return home for a while after a disaster.
Inform your family members waiting at home that you will
return when it is safe to do so.

shelters

The temporary shelters that accept people who are unable toreturn home are operated as a local “mutual aid” effort to protect
victims of the disaster. People who use theshelters should also actively take part in theiroperation, such as distributing supplies andcleaning common areas. Also, be considerateof the elderly and people with impairments.
Source: Cabinet Office “Returning home after an earthquake”
https://www.bousai.go.jp/jishin/syuto/pdf/101110.pdf

122

123

Life after a disasterthrough, obstructing rescue and life-saving activities. There isalso the possibility of aftershocks occurring while walking, as wellas the risk of getting caught up in a crowd and suffering a crowd
collapse. It is quite dangerous to head home immediately after anearthquake. Instead of rushing home, remain in a safe location,such as your workplace or school. Assuming that you may not
make it home for a while, decide beforehand on how to confirm
the safety of your family.

What if you cannot return home?

Understand stockpiling at work

Water
Water

Support stations forpeople returninghome after a disaster

Life after a disasterApple

When a disasteroccursworth of supplies for theiremployees. Check what kind of
supplies your workplace has on aregular basis. In addition, it is agood idea to keep the things youneed (portable phone charger,
medicines, contact lenses, cold
weather goods, favorite food,etc.) in your locker at work.

Once the situation calms down,
walking home is an option. In
principle, support stations forpeople returning home(convenience stores, gas
stations, etc.) will become
available from four days after
the disaster to provide thosewalking home with tap water,
lavatories and rest areas. If you
decide to walk home, use these
support stations.

take now

To ensure that you can stay inyour workplace when a disaster
hits, businesses in Tokyo are

Utilize support stations forpeople returning home

Inform people at work andRemain calm and wait
returning home
Wait about three days after thedisaster, until the confusion has
settled down, before returning
home. Depending on therecovery status, public
transportation may have resumed
operating. However, if the people
who were unable to return homehead towards stations and roads
all at once because it has
become possible to travel, this
could end up creating dangerous
congestion. When returning
home, check your surroundings
closely and choose a time when
there are not many people.
124

of the rules for returning home(those who require special

Examples of goods forwalking home

cable

Assuming that an earthquake
from home, carry aroundsmall snacks such as
chocolate or caramels as wellas water and a portablephone charger and cable withyou. It is especially important
to be able to use your mobile
phone or smartphone forgathering information andconfirming safety.

Source: Cabinet Office “Returning home after an earthquake”
https://www.bousai.go.jp/jishin/syuto/pdf/101110.pdf

125If you are in a condominium when a disaster occurs

Understand the characteristics of condominiums andWhat will happen?

Once the situation has calmed down, hang a card confirming
your safety on your front door to let people know that you aresafe. If there are people on the same floor who requireassistance, such as the elderly, infants or young children,knock on their door or say hello to make sure they are safe.

When a disasteroccursDuring a major earthquake, people, furniture, and appliances will
fall over and stored items will be scattered. Additionally, if theelevators stop working, you may become trapped inside or havedifficulty moving from higher floors. Keep in mind what to dowhen an earthquake hits and also what to do afterwards.

take now

when a disaster occurs

We're
OK

Life after a disaster

The shaking will be stronger on higher floors, so take steps toprotect yourself from falling objects such as furniture that topples
over and broken window glass. If you are trapped in an elevator,
use the intercom button to call for assistance and wait for help.

126

127

If you are in a condominium when a disaster occurs

the work and help each otherLife after a disastercollection and sorting relief supplies, will make things easier.

See page 19 for download
instructions

128

When a disasteroccursIn a condominium complex where many people live, great power
can be created if everyone cooperates. Help each other by sharing
the tasks that you can do as residents, such as communicatingwith and transporting supplies to upper floors, and conducting
crime prevention patrols. Communicate necessary information
with each other, coordinate with the nearest evacuation center,and act together on behalf of the building when collecting relief
supplies that are distributed to each building.

take now

If the damage is minor, you may be able to shelter at home bystaying in your apartment. If you feel uncertain about continuing
to live there, go to an evacuation center. In addition, anevacuation site may be set up in the meeting room or othercommon area within the building.

129

take now

Voice from experience

The earthquake struck while I was at a

When a disasteroccursFor those who need support at the disastersite or at evacuation centers

Helping others in a disaster

Voice from experience

relationship that makes it

Life after a disaster

When your everyday life comes crashing down,
people who have regularly been suffering fromsome kind of anxiety will be placed in an
unimaginable state of mind, and may be unable to
make the right decisions. When a disaster occurs,
how can you help if someone in your family orneighborhood needs special consideration, or if
you see someone in trouble on the street?
Voice from experience

At the evacuation center,people scowled at me evendo this.”(50s, Earthquake off the Western Coast

nice to have a place that ispets after a disaster.

Source: Edited and created based on Cabinet Office, One Day Before Project,https://www.bousai.go.jp/kyoiku/keigen/ichinitimae/index.html

130

131

How to rescue someone from a dangerous place

Helping each other can save

When a disasteroccursLife after a disaster

Many people get injured in a large
disaster. Many people trapped incollapsed buildings will require
rescuing at the same time, androads may become impassable,delaying the arrival of
ambulances. Therefore, it isimportant to cooperate with thosearound you and help as many
people as possible. If you findsomeone who is trapped, workwith others to rescue them.

their feet are facing forward.

If someone is trappedor under furniture

If someone is trapped under acollapsed building or furniture,
first secure your safety, call for
backup, then start to rescue
them. Furniture can be lifted byusing a car jack or using timber
and applying the principle ofleverage. Please note that “crush
syndrome” may occur due to apressure for a long period oftime, so it is dangerous to rescue
someone hastily.

If an injured person cannot move, work with those around you
to carry them to a safe location. If there is no stretcher, carry
the person on your back or use something nearby, such as achair with a backrest.

take now

How to rescue someone froma dangerous place

If someone is unconscious,
reassured.

for help!
If a person who has collapsed
cooperation from those aroundyou by calling for help in a loudvoice. If there is an AED(automated external defibrillator)
nearby, ask for someone to bringit and perform the necessary firstaid until the AED arrives.

Source: Cabinet Office “Mutual Assistance in Disaster Areas”
https://www.bousai.go.jp/kyoiku/pdf/guidline_separate.pdf

132

133

How to appropriately evacuate people who require support

evacuate people who
require support

strength or health

People with developmental or mental
disabilities may become confused by theunusual situation and may shout or freeze.
People who are not good at Japanese will
have difficulty obtaining accurate information.

See pages 80-81 for the necessary preparations.
pp.202-203, 206 of Disaster Preparedness Tokyo

Expectant and nursing mothers,Life after a disasterPre and postnatal women are unable to lift
heavy objects or move as well as theywant. Also, evacuating with infants andyoung children is more difficult than you
might imagine. Protecting children makes
it harder to ensure your own safety.

Elderly people cannot evacuate quickly. It isdifficult to obtain information if you aredeaf. In addition, there are also people whohave an illness that is not obvious from theirappearance, and those whose symptoms
are not stable. All such people are likely tofeel strong anxiety about evacuating.

Sexual minorities may be worried about
the reactions of those around them andabout using changing rooms andrestrooms at evacuation centers.

People with visual or hearing disabilities will
have difficulty obtaining information such as
what is happening and where possible
dangers are while evacuating. Even if they
are usually able to look after themselves,
they will be in an environment that isdifferent from what they are used to. People
who use a cane or a wheelchair will find it
difficult to quickly protect themselves ormove when an earthquake hits.

Dressing
Room

See pages 82-85 for the necessary preparations.
pp.204-205 of Disaster Preparedness TokyoSee page 76 for the necessary preparations.
p.197 of Disaster Preparedness TokyoSee page 88 for the necessary preparations.
p.207 of Disaster Preparedness Tokyo

Pets may become stressed and behave
differently than usual. Some people
hesitate to go to an evacuation center
because they have a pet, even if it isdifficult for them to shelter at home.

See page 89 for the necessary preparations.
p.92 of Disaster Preparedness TokyoSee pages 78-79 for the necessary preparations.
pp.199-201 of Disaster Preparedness Tokyo

p. 166
134

When a disasteroccursWhat difficulties do people who require
support face in a disaster?

take now

communicating

Source: Persons with Disabilities Welfare Division, Hachioji City Welfare Department,
Hachioji City Community Independence Support Council for Persons with
Disabilities, Community Transition and Continuing Support Subcommittee,
Disaster Support Manual for Persons with Disabilities Creation Project“Disaster Support Manual for Persons with Disabilities”
https://www.city.hachioji.tokyo.jp/kurashi/welfare/005/011/001/p004165_
d/fil/sapo-tomanyuaru.pdf

135How to appropriately evacuate people who require support

take nowstrength or health
Pleaseevacuate[At home]

People who can evacuate by themselves should proceed to asafe exit. People in a wheelchair should wait for help in as safea place as possible. Remaining calm is important, as rushingcondition or cause acute heart failure.
[While out]
Take the initiative and ask for support from those aroundyou.
People who have an illness should inform someone and receive
help going to a nearby evacuation site or medical facility.
Breathe slowly and remain calm to avoid exhaustion.

from illness can doOnce the shaking has stopped, confirm your safety and move to a safe
location first. If you need help, ask those around you for assistance. If
you have prepared an “Individual Evacuation Plan” (p.194 of Disaster
Preparedness Tokyo), start evacuation according to the plan.
Source: Persons with Disabilities Welfare Division, Hachioji City Welfare Department, Hachioji City Community
Independence Support Council for Persons with Disabilities, Community Transition and Continuing Support
Subcommittee, Disaster Support Manual for Persons with Disabilities Creation Project “Disaster Support
Manual for Persons with Disabilities”
https://www.city.hachioji.tokyo.jp/kurashi/welfare/005/011/001/p004165_d/fil/sapo-tomanyuaru.pdf

136

Protecting yourself is the priority during the earthquake. If
you are in a wheelchair, lean forward to lower your center ofgravity. If you are visually impaired, shout or use an
emergency whistle or other implement to call for help oncethe shaking stops.
When evacuating, protect your head and face with one
hand, and use your other hand to feel along the wall toward
the exit. It is important for people with a hearing impairment
to obtain accurate information while ensuring their own
safety. If you are in a wheelchair and having trouble
evacuating by yourself, wait for help in a safe space.
[While out]First, take the initiative and ask for support from thosearound you by shouting or using gestures.
People who have an illness should inform someone andreceive help going to a nearby evacuation site or medical
facility. Breathe slowly and remain calm to avoid exhaustion.

impairment, or using a wheelchair

Immediately after the earthquake, stayalongside a person with a visual impairment
and explain in words the situation around you.
For people with hearing disabilities,
communicate appropriate information throughgestures or by writing, and check what support
they need. If a person in a wheelchair is having
trouble evacuating by themselves, ask them
directly what they would like you to do.
137

Life after a disaster

During the earthquake, get into a safe position that is low,such as sitting or crawling.

When a disasteroccurs[At home]

How to appropriately evacuate people who require support

Expectant and nursing
mothers, infants,take now

language or communicating with others

When a disasteroccurs[At home][While out]
People with a developmental or mental disability should seek
help from those around them. Show someone your Help Card or
disability certificate and tell them what kind of help you need.
If you have difficulty communicating verbally, use gestures andhand gestures to strongly convey to those around you that you
need help to evacuate.

When an earthquake hits, the person may act in ways that evendisability may not be able to predict. Also, if the family members
providing support feel anxious, the person may become even moreunstable. No matter the situation, remain calm and act while
checking the safety of your surroundings.
Try asking, “Are you okay?” If you cannot communicate, try guidingthem to a nearby hotel or other facility that serves foreigners.
138[At home]
If you are pregnant, adopt a posture to protect your stomach.
Also, be careful that there are no objects above your headthat might fall. It will be difficult to use your strength, so holdon to a pillar, etc. If you are with an infant or young child,
Decide whether to evacuate based on the situation aroundyou. Decide whether it would be safer outside before taking
action.
[While out]
As described above for at home, take a protective position
to protect your stomach, and if you are with a child, holdthem close to your stomach to protect your child.
Once the shaking stops, remain calm and take what action
you can at that time.
Help for families with an
expectant mother or infant

Pre and postnatal women are physically delicate.
Family members should pay attention to her
condition and immediately consult with a hospitalif there are any signs of a change in condition.
Also, it is very difficult to evacuate with infants
and young children, so help in any way you can.
139

Life after a disaster

The most dangerous thing for people with developmental ormental disabilities is if they panic when faced with an unfamiliar
situation. Once the shaking has stopped, take a deep breath
and wait for your family and support person in a safe place.

DressingRoomtake now

Dressing
Room

How to appropriately evacuate people who require support

When a disasteroccurs

The register I was asked to fill out at the evacuation center hada section regarding gender, which made me wonder whether I
should write the gender listed in my family register or thegender I identity as. Having to decide was mentally painful.
I could not use the toilets, changing rooms, and bathingfacilities that were separate for men and women. I was met
with suspicion when I tried to use the facilities that matched mygender identity or appearance.
I want to consult with someone, but I am not sure if they will
listen to me with the understanding that I am from a sexualuse counseling for women.

In order to protect your pet, the most important thing is toensure your own safety. Check on your pet after the shaking
stops. Just like humans, pets will be confused and stressed inan emergency. The first step is for the owner to remain calm so
as not to make the pet any more anxious. Then, try to stayclose and have physical contact with them, smile and keep
speaking to them reassuringly.
[While out]
If an earthquake hits while you are walking your dog, ensure
your own safety first. Remain calm and take action after theshaking stops.
Taking a pet to an evacuation center

The needs of sexual minorities vary from person to person. To begin
with, it is a personal choice whether or not to let others know thatthey are a member of a sexual minority. It is also important for
those involved in providing support to improve their understanding.

Source: Iwate Rainbow Network “Rainbow Disaster Preparedness Guide” (2016)140

Check in advance whether the evacuation center
will allow you to bring your pet. Even if you cantake your pet with you, it does not necessarilymean that you will be able to live with your pet. If
your home is safe and you can return regularly tocare for your pet, leaving your pet at home is an
option. If you are friends with any other pet
owners, you may be able to ask them to look after
your pet temporarily.
141

Life after a disaster[At home]

Actions to take during a typhoon or heavy rain

It is important to collectaccurate information to protect
yourself from typhoons andtorrential rain. Compare
weather information with thelatest hazard maps to identify
dangers early.

on the situation, could save your life.
Voice from experience

I kept warm and protected myself from the
mud and muddy water with a poncho madefrom a plastic bag, so as not to get cold.
(50s, October 2010 Heavy Rains)

Voice from experience

A light rain in the morning suddenly turned into heavy rain aroundpower had gone out because it was daytime, and they were rescued
without being aware of the emergency situation.

(70s, October 2010 Heavy Rains)

Source: Edited and created based on Cabinet Office, One Day Before Project,https://www.bousai.go.jp/kyoiku/keigen/ichinitimae/index.html

142

Weather information issued by the Japan
Meteorological Agency has different levels
such as “warning,” “alert,” and “emergency
alert.” In recent years, it is not uncommon
for emergency alerts to be issued, when aserious disaster due to heavy rain of an
intensity observed only once every few
decades, or a serious disaster such as
flooding or landslides. Take action that is
appropriate for the situation based on theevacuation information (page 144).

pp.156-157 of Disaster Preparedness Tokyo

143

Life after a disaster

Disasters are not limited to earthquakes. The
actions you should take are different dependingon the disaster, such as a typhoon, torrential
rain, or heavy snow. Furthermore, an infectious
disease could be prevalent at the time. Having
knowledge of disasters and the measures tolatest weather
information

When a disasteroccursfrom other disasters

take now

Actions to take during a

Actions to take during a typhoon or heavy rain

Life after a disaster

Evacuate upstairs to
Because a disaster has already occurred or is imminent, it is notpossible to safely evacuate to a designated emergency
evacuation site. Stay as safe as possible by moving to a higher

Evacuation Order

There is a high risk of a disaster occurring. Those who need toevacuating from areas in danger by this stage.

There is a risk of a disaster occurring. Those who require time toevacuate from areas in danger, such as the elderly, should begin
evacuating. People other than the elderly should also refrainfrom going out and consider evacuating themselves.

p.156 of Disaster Preparedness Tokyo

If the road is already flooded, it
may be safer to evacuate
upstairs to the second floor ofyour home. However, your home
may be washed away in theevent of a major landslide or
flood, so make a decision basedon the situation.
Understand evacuating during a flood
Wide-area
evacuation

Evacuate to another area that is not at riskof flooding* It is important for those who require
support to evacuate early

Evacuation
to anotherlocation

Evacuate to an emergency evacuationsite designated by the local government,such as a community center or school onhigher ground

Evacuating
upstairs

Evacuate by moving upstairs to thesecond floor or higher when flooding has
begun and evacuating to a different
location is dangerous(Leaving toPeople living in areas that are likely to be inundated by aRiver basin, should keep in mind the need to evacuate in advanceto an area that will not be flooded.
144

When a disasteroccursHouses with a basement orsemi-basement are prone toflooding, and there is the risk thatyou may not be able to escape intime. Pay attention to the weather
information. If you feel a potential
risk, quickly evacuate to an
evacuation center or a sturdy
building that is three stories or more.

take now

When the danger of a wind,flood, or landslide disaster isapproaching, the municipality
will issue the following
evacuation information (notnecessarily in this order): If
you feel that you are indanger, begin evacuating
before a warning is issued.

Evacuate fromto danger in a shortperiod of time, sostart evacuating soon.

145

Actions to take during a lightning storm or heavy snow/Actions to take during a volcanic eruption

Actions to take during
a volcanic eruption

take now

Actions to take during a

If a volcano erupts

When a disasteroccurslightning

Life after a disaster

Lightning can be transmitted
through tall trees and steel
towers. Be especially carefulin open spaces such asplaygrounds and golfcourses. Evacuate to a safe
location such as a reinforced
concrete building or your car.

snow is expected
Public transportation may stop
operating and roads may
become impassable. When
heavy snow is expected, returnhome early and avoid going out.
If you must leave home, wear
slip-resistant shoes and be
careful not to slip and fall.

Evacuating in advance if the risk of a volcanic
eruption increases is the golden rule
If a volcano erupts on an island, it can cause severe damage tothat island. When a volcano erupts, there is hardly any time toevacuate before it spews out large volcanic rocks and pyroclastic
flows. If there is a risk of an eruption, gather information while
paying close attention to eruption alerts and forecasts from theJapan Meteorological Agency and evacuation information
announced by municipalities, and evacuate early. If an eruption
occurs, protect your head and cover your mouth with a towel toprotect yourself from volcanic ash and gas.
Assume that even a small amount of

p.172 of Disaster Preparedness Tokyo
146

147

Actions to take during an armed (ballistic missile) attack

emergency alert systems andthrough email alerts. If an alert isissued, remain calm and take thefollowing actions immediately.

Life after a disasterA ballistic missile could strike within
10 minutes of being launched.
When there is a possibility of a
missile striking the Tokyo area,
emergency information will be
provided by the “J Alert” system,
which will send a message throughIf a ballistic missile strikes,
your body may be seriously
affected by the intense blastand debris. Additionally,
missiles may contain toxic
substances. As a precaution, if
you are outdoors, cover yourmouth and nose with ahandkerchief, move away fromthe area immediately, andevacuate to a well-sealedindoor location or upwind. If
you are indoors, turn off
ventilation fans, close thewindows, and seal the room.

When a disasteroccursJ-Alert is issued

strikestake now

Actions to take during an
armed
attackp.180 of Disaster Preparedness Tokyo

armed attacks and terrorism
Protecting yourself from armed attacks and terrorism
Please check it
in advance.

Evacuate inside a nearbybuilding or a basement (asturdy building is best).

148

Move away from
windows or to a roomwith no windows to avoid
being injured by broken
glass from a blast.

When there are no
Hide behind somethingor get low and protect
your head.

the event of a missile strike

Office(Disaster and Crisis
Management Information)@Kantei_Saigai

Source: Cabinet Secretariat Civil Protection Portal Site “What to do in a ballistic
missile strike” https://www.kokuminhogo.go.jp/kokuminaction/index.html

149

If there is an epidemic at that time

If a disaster occurs during a pandemic

Take the basic protective
measures, such as wearing amask and thoroughly washingand disinfecting your hands.

Sanitizer

locations other thanevacuation centers

Be careful of infectious
diseases that spread
centers
Prolonged living in a group in an evacuation center can lead tothe deterioration of sanitary conditions and weakened immunity,
which can lead to the occurrence and spread of not only
infectious diseases that are prevalent at the time such as
influenza, but a variety of diseases such as pneumonia, aspiration
pneumonia, and infectious gastroenteritis (e.g. norovirus). In
particular, elderly people, people with underlying illnesses,
infants and young children should be more careful than usual.
150p.182 of Disaster Preparedness Tokyo

The Tokyo Metropolitan
Government is preparing to open
new facilities such as hotels andinns as evacuation centers, inorder to minimize the spread of
infection at evacuation centers if a
disaster occurs during apandemic. In addition, whenpossible, sheltering at home orevacuating to the home of a
relative or acquaintance isrecommended. It is important toconsider about the “possibilities”
when an infectious disease isprevalent.
151

Life after a disaster

What if a disaster occurs and you
are forced to evacuate in a situation
where an infectious disease isspreading in the future, in the waythat Covid-19 spread? If necessary,
do not hesitate to evacuate to asafe location or evacuation site.

If you go to an evacuation
center, be sure to bring a mask,
alcohol disinfectant, and athermometer to prevent
infection. To prevent theoutbreak and spread of an
infectious disease, be sure tocheck your physical condition
before entering an evacuation
center. Avoid the three Cs ofclosed spaces, crowds, andclose quarters in evacuation
centers.

When a disasteroccursDo not hesitate toevacuate if danger isapproachingan evacuation centertake now

If there is an epidemic
at that time

Voice from experience

A backpack I could carry on
my back was important,because I wanted to keep
both of my hands free. A
large carry bag was also
very useful while living in theevacuation center.
(60s, Great East Japan Earthquake)

Voice from experience

They paid a great attention todetail, even in the temporary
toilets. In the women's
toilets, sanitary products andair fresheners were provided
in each cubicle.
(40s, Chuetsu Offshore Earthquake)

Think “now” aboutlife after a disaster
You may feel stunned when the everyday lifethat you take for granted suddenly disappears.
However, there are many things you must do
to live as comfortably as possible after adisaster and to return to your normal life
Voice from experience

spend your life during evacuation. Imagine
that “it” will come someday and expand yourrange of options.

Living in the view of lot of people
within an evacuation center wasvery difficult. However, I felt atease because I was living withneighbors who I was familiar with.
(60s, Iwate-Miyagi Nairiku Earthquake)

Source: Edited and created based on Cabinet Office, One Day Before Project,https://www.bousai.go.jp/kyoiku/keigen/ichinitimae/index.html

152

153

Where should you stay?
dangerous to stay at home.
to do is check whether you or your family have been
injured. Please seek outside help if you need
medical care or assistance. Next, check whether
your home or neighboring homes are at risk of
conditions in or around your home. If there is an
imminent danger of your house collapsing or from asuch as evacuating immediately.
p.109 of Disaster Preparedness Tokyo

154

valve
breakervalve
saying you are safeLife after a disaster

When deciding whether to evacuate,

Things to checkbefore evacuating!

When a disasteroccursCriteria and things to checkwhen deciding to evacuate

If you determine that there is nodanger, the next step is todetermine whether you can stay athome and continue to live.
Consider whether you are unable
to live at home without the supportof others, and if you are unsure,consider using an evacuation
center. After a disaster occurs, thelocal government will conduct an“emergency risk assessment”
based on the damage situation anddetermine the safety of yourbuilding, but this assessment may
not occur until several days after
the disaster. Also, be sure to checkyour home when evacuating.

Preparations you cantake now

When deciding to evacuate, the next question
is “can I continue to live at home?”message boards andsocial media
p.117 of Disaster
Preparedness Tokyo

p.109, p.112 of Disaster Preparedness Tokyo

Not everyone who wants to use an evacuation
center will be able to
Do you think that you have to stay in an evacuation center if a
disaster occurs? Evacuation centers will give priority to people
who are unable to shelter at home, such as when their home iscompletely or partially destroyed. As long as the building is
intact, residents of condominiums may not be accepted into an
evacuation center even if the elevator or other equipment is
not working. Since it is difficult to secure
privacy at an evacuation center, as long as
your home is safe then in principle you
should “shelter at home” by continuing tolive in your own home. Another option is toevacuate to a location far away that is notaffected by the disaster once the situation
p.111
has calmed down.
155

Staying at home

Staying at home

Cleaning up

Start by creating a space
where you can safely stayPreparations you cantake now

Start by securing a room where you canstay with peace of mind

When a disasteroccursAfter a major earthquake, there
will be no safe place to step due
to fallen furniture, broken glassand household items being
scattered all over the floor.
When cleaning up your home,
start by securing an area where
you can sleep with peace ofTake photos before cleaning up
for use in earthquake and homecontents insurance claims

is, as there may be aftershocks.

Life after a disaster

Temporarily replacebroken windows

Precautions for cleaning
up your home anddisposing of garbage
Wear clothes that will help avoid
injury, such as sneakers and work
gloves. Useful tools include abroom, adhesive cleaning tape,and duct tape. Separate thegarbage collected during cleanup
into combustibles, hazardous
materials, etc. according to yourmunicipality’s rules, and store it athome until a temporary storage
space is available.
156

If windows have broken, remove
any pieces of glass that mightfall from the window frame, thenuse strong adhesive tape tocover the window with tarpaulin,
picnic sheet, cardboard, etc.
Necessary items forcleaning up
bags to dispose of
breakable items
cleanercuring tapeBe cautious of using the toilet
One thing to be cautious of whensheltering at home is using the toilet.
Do not flush the toilet until you haveconfirmed that the drain pipes are notbroken and that the sewer system has
been restored by the Tokyo
Metropolitan Bureau of Sewerage. In
the meantime, use a portable toilet or
emergency toilet. In particular, besure to follow the rules in communal
housing such as condominiums.
157

Staying at home

LivingUse heat-resistant
plastic bags to savewater while cooking
High Density

158

Stock plastic bags made offood-grade high-density
polyethylene. The hot water ina pot can be reused by using
multiple bags to heat rice andside dishes at once. The pot
and plates will not need to be
washed, which is a great way
to save water.

ID CardLife after a disasterBe careful of burglaries andfraud that take advantage of thechaos in a disaster-hit area.
Take all possible precautions
when leaving home, such as
covering broken windows sothey cannot be seen fromoutside. Make it appear likesomeone is home in order toprevent burglars. Placing abattery-powered security lightat your front door isrecommended.

Crime Prevention

When a disasteroccurs

In past disasters, many people
have died while sheltering at
home. As the evacuation period
becomes longer, lifestyle rhythms
tend to be disrupted. Help yourneighbors and cooperate with theevacuation center to receive
services from the local
government. Psychological stresscan also cause a loss of appetite.
Make use of water-saving recipesthat use water effectively tomaintain your health.

Be more cautious aboutlocking up and security
when going out

Preparations you cantake now

Preventing
disaster-related deaths
while sheltering at home

Be careful ofsudden visitors
In the past, there have beenreports of fraud andunscrupulous businesspractices that took advantage
of earthquake disasters. Some
victims were charged large
sums of money under theguise of gas and electricity
inspections and home repairs.
If a visitor comes
unexpectedly, do not let theminto your house right away
and always check their ID.

p.140 of Disaster Preparedness Tokyo

159

Staying at anevacuation center

Staying at an evacuation center

Rules for living
comfortably

Dressing

Act in an orderly
manner when receiving
relief supplies

Get dressed and drylaundry in thedesignated area
If the evacuation center hasa changing room or area fordrying laundry, be sure to
use the designated area as acourtesy when living in agroup.

Everyone will want to be thefirst to receive things such as
the relief supplies distributedby the local government to theevacuation center and meals
from the soup kitchen.
However, depending on how
much is distributed, it may benecessary to share a small
amount among multiple
people. In such cases, givepriority to the elderly, people
with disabilities, expectant andnursing mothers, and children.

* Not all centers will have such areas.

160

161

Life after a disasterIn evacuation centers, where
people are forced to live in agroup, much of the stresscomes from poor living
conditions and trouble
between individuals. Be
considerate of others'
privacy and follow theevacuation center’s rules andetiquette, such as throwing
out trash, when to turn off
lights and the distribution of
supplies.

An evacuation center is a place
where people help each otherwhile living together. Everyone
must share the work and dowhat they can and what they aregood at to the extent possible.
Actively participate in theoperation of the evacuation
center if possible to make it abetter environment.

When a disasteroccursConsider others’
privacy and follow
the evacuation
center’s rules

Share roles and help
each otherPreparations you cantake now

Rules and health management for life
at an evacuation centerStaying at an evacuation center

Managing your healthat an evacuation center

Problems caused by a lackof water

Exhale deeply for six seconds
and then inhale lightly for six
minutes each morning andevening.

Life after a disaster

After a disaster, anyone canexperience mental
difficulties, such as feelingsof anxiety, sadness, loss,
remorse or anger towards
others. Consult with someone
you trust or a specialist suchas a doctor or counselor
dispatched to the evacuation
center as soon as possible.

Breathing technique torelieve anxiety and worry

When a disasteroccurs

Dehydration will worsen if you
refrain from drinking water
because you don't like going to
the temporary toilet multiple
times a day. A lack of water cancause a variety of other problems
in addition to dehydration,
replenish your fluids frequently.

Seek advice for
dealing withreactions to stressPreparations you cantake now

Don't avoid drinking because
you're worried about the toilet!

Accept that insomnia is anatural reaction to a disaster

Pay attention to oral careto avoid disease

Gargle with a small
amount of water if you
don't have a toothbrush

unbalanced eating habits, a lack of water,and stress, making you more susceptible totooth decay and periodontal disease. In
addition, if the amount of bacteria in themouth increases, there is a risk of thebacteria flowing into the lungs along withfood and saliva and causing aspiration
pneumonia. Be sure to take better care ofyour oral health than usual during life inevacuation. If you don't have a toothbrush,cleaning your teeth with a handkerchief ortissue paper is also effective.
162

Having trouble sleeping soon after an earthquake is a natural
reaction when dealing with a crisis. Your insomnia will gradually
improve over time.
Ideas to try when you can't sleep!
around you
when the lights go out, change yourapproach and sleep when you are tired
activities, such as exposing yourself tosunlight and being active during the day

163

Staying at an evacuation center

Preventing disaster-related deaths
while at an evacuation center
As the evacuation period
becomes longer, you may
become unwell or lose yourappetite due to psychologicalstress. There is also a risk ofdehydration if you limit your fluid
intake. There is also the concern
about developing economy classsyndrome due to staying in thesame position for a long periodof time, and anaphylaxis due tofood allergies. In particular,children, the elderly, and people
with disabilities or underlying
illnesses should be careful andtake precautions.
p.135, p.221 of Disaster Preparedness Tokyo
164

Economy class syndrome
Staying still in a cramped postureduring evacuation can lead toblood clots forming in your legs.
If a clot gets stuck in a bloodvessel in the lungs it will cause
breathing difficulty, and can belife-threatening in theworst-case scenario.
p.221 of Disaster Preparedness Tokyo

Anaphylaxis
People with food allergies
should be careful about
meals and snacks at
evacuation centers. It is
possible that a severe
allergic reaction could
occur.

When giving snacks to a child,make sure they don't have any
allergies! Stock an EpiPen(adrenaline syringe) at theevacuation center.

Eggs

p.221 of Disaster
Preparedness Tokyo

Dehydration
If you don't consume
enough food andwater, your physicalstrength and immunity
will decrease, which
can cause repeateddiarrhea and vomiting,leading to dehydration.

To prevent this, flex
your feet up and down
(approximately 20 to
30 times) once an hour.

Life after a disasterp.232 of Disaster Preparedness Tokyo

Be careful of these three potentially fatal
symptoms!

When a disasteroccursAs there are fewer opportunities
to move your body in an
evacuation center, your muscles
may weaken, your joints may
become stiff, and you may
gradually become unable tomove. Also, if you don't move,your heart will gradually sink.
Take care of yourself as muchas possible and participate inactivities that you can perform.
Talk with each other andactively move your body.

Preparations you cantake now

Move as much as possible toprevent functional decline

Peanuts
Food allergies

BananaSoybeans

I cannot eat

Food allergies

will make mesick if I eat it

p.217 of Disaster Preparedness Tokyo
Source: Ministry of Internal Affairs and Communications “Survey on the
response to evacuees with food allergies during disasters”
https://www.soumu.go.jp/main_content/000809194.pdf

165

Things to consider at an evacuation centerThings to consider at
an evacuation center

Considerationfor various
peopleSymbols for people who need assistance166

A universal symbol
indicating facilities that areaccessible to people withdisabilities.

The “Heart Plus Mark,”
which indicates that theperson has an internal
disability

The “Help Mark,” whichindicates that the person
requires assistance orconsideration

The “Ostomate Mark,”
which indicates that there
is equipment for people
with a colostomy or
artificial bladder

A symbol used to indicatethat the person has ahearing impairment andneeds consideration given
to communication methods

A symbol to raiseawareness of the Act on
Assistance Dogs for
Physically Disabled Persons

A universal symbol
indicating facilities that areaccessible to people withvisual impairment.

The “Maternity Mark,”
which indicates that theperson is pregnant

Use translation apps toalleviate the anxiety offoreigners

Life after a disaster

The elderly and people with disabilities
may experience physical and mental
problems due to the change inenvironment. Children tend to exhibit
symptoms in different ways to adults.
In some case, it may not be apparent
from someone’s outward appearance
that they need consideration or
assistance. Check to see if they have a
Help Mark and ask if they are having
any trouble.

Sexual minorities face various difficulties in their lives. First, weshould understand that there is a diversity of genders. It is
important that the operation of an evacuation center gives
consideration to matters such as creating time slots whenchanging rooms and bathing facilities can be used alone and that
toiletries such as sanitary products and shaving equipment are
handed out individually.

When a disasteroccursActively approach
those in need

Consideration so that everyone
can be comfortable

Preparations you cantake now

Thoughtfulness and assistance areespecially needed during disasters

Translation apps will assist
communication withforeigners

People from foreign countries
will probably be feeling very
anxious after experiencing alarge earthquake for the firsttime. Just by asking someone
something as simple as “Are you
all right?” may help them toexpress their feelings of anxiety.
An app that can translate into
multiple languages will make iteasier. They are also usefulwhen traveling abroad, so
download one to yoursmartphone in advance.
p. 81

167

Things to consider at an evacuation centerand nursing

mothers, infants,
young children

Even in the confined space of anevacuation center, it is importantto create a spot where children
can gather and play. Also, try
not to leave children alone asmuch as possible. You can also
ask volunteer workers to playwith children.

Expectant and nursing mothers andbabies are delicate - don’t ignore signsof being unwell
It is difficult to maintain adequate nutrition, hydration, and asanitary environment while living in evacuation, so it is importantto carefully check your physical and mental health. Consult adoctor or nurse if you notice any symptoms that concern you,such as bloating, a sudden increase in vaginal discharge or
bleeding, or a decrease in your infant's ability to breastfeed.

Accept changes in children
and watch over them

The terror and stress a child feels
after a disaster appears as changes intheir behavior. Acting differently,
such as continuing to act rowdy evenafter being scolded, may be a sign ofthis. The adults who are nearby
should accept it for what it is andwatch over them warmly.
p.235 of Disaster Preparedness Tokyo

Life after a disasterThe best way to give achild a sense of security
is for their parents toremain calm and smile!

168

Create a time andspace where children
can play freely

When a disasteroccursInteracting with others in the samekind of situation, such as thosewith babies of the same age, will
be very helpful at an evacuation
center. Having somebody you canempathize with will provide youwith emotional support.

Care for expectant

Preparations you cantake now

Parents of young children
should support each otherDo not ignore
possible abuse
Children will feel a basic sense of
security when they believe thatthey are being protected by atrusted caregiver. If you
encounter child neglect or abuseat an evacuation center, consult
the people around you or a
specialist organization.
Mental care for children aftera disaster“everyday life”
of the disaster area
ability to recover on their own andwatch over them
Source: UNICEF “Mental care for children after a disaster”
https://www.unicef.or.jp/kokoro/

169

Things to consider at an evacuation center

Crime Prevention

Raise awareness ofcrime prevention so you
can walk safely at night

Move in groups toprotect yourselvesfrom sexual crimes
To reduce the risk of crime,
avoid acting alone to theextent possible. When leaving
the evacuation center, suchas to return home, be sure tohave someone like a family
member or friend with you,and move in a group. Before
using the restroom orchanging clothes, check to
see if anything is out of theordinary and take precautions
such as having somebody
keep guard.

Avoid going near secluded spots
Try to avoid areas where others can't see you, such as behind theschool gymnasium that is being used as an evacuation center. For
peace of mind, carry a security buzzer with you when you go out.

170

171

Life after a disasterAt an evacuation center,
where all sorts of people
live together, you have noidea when or where
someone may be listening
to your conversation. To
avoid trouble, when
discussing money or
personal matters that you
don't want others to hear,
do it in a place where noone else is around.

When a disasteroccurs

A variety of crimes can occur
in an evacuation center,
including theft and sexual
crimes that target womenand children. When leaving
your area, be sure to takeyour valuables with you, orask somebody you can trust,such as your family, to staythere and watch over them.
Don't let your guard downwhen sleeping at night either.

Don't talk aboutmoney at theevacuation center

Preparations you cantake now

Keep your valuables
with you at all times

Rebuilding your life
Once evacuation life has calmed down, it's time
to start rebuilding your life. There are many
damaged by the disaster, and securing a place tolive for the time being if you have lost your home.
support systems that are available.

p.255 of Disaster Preparedness Tokyo

Financial assistance programs

Life after a disasterStart preparing to rebuild your life!

* This is different from the“emergency risk assessment”
described on page 155.

Financial assistance programs can be accessed by presenting adamage certificate. There are various types of programs, suchas condolence money that is paid if you have lost a family
member due to the disaster, support funds and loans to rebuild
your life, and deductions and deferrals on taxes and insurance
premiums. Please check with your local government and tax
office to see what programs you are eligible for.

p.254 of Disaster Preparedness Tokyo

Housing assistance such as emergency
temporary housing
The Tokyo Metropolitan Government will provide emergency
temporary housing for people who have lost their homes, which
will serve as a foothold in rebuilding their lives after a disaster.
There are also loan programs for emergency repairs andp.259 of Disaster Preparedness Tokyorebuilding of homes.

Return to school through educational support
and child care support programs

There are programs to support children indevastated areas return to school, such as
aid to help cover commuting costs, measures
for reductions of daycare fees and tuition
fees, and education loans. Contact yourdaycare center, kindergarten, school, or yourlocal government.
p.261 of Disaster Preparedness Tokyo

172

When a disasteroccursVarious support systems to rebuild your life

A “damage certificate” (risai shomeisho) is an official
certificate issued by your local government, which certifies thedegree of damage to homes due to a disaster, after conducting
an inspection. This certificate is necessary in various situations,such as when applying for disaster support programs, receiving
benefits, or applying to move into emergency temporary
housing. The amount of support you are eligible for will vary,depending on the degree of damage to your home.

Preparations you cantake nowwith your local government

173

More resources
Create a list of evacuation destinations

protect yourself

Evacuation site anddestination in an earthquake

In order to protect you and your loved ones from earthquakes,
storms, floods and other disasters, it is very important to decidein advance how you will communicate and evacuate. Write down
your contact information and evacuation information.

Enter information about
you and your loved ones

Prepare multiple communication
methods so that you can contact
each other in a disaster. See page120 for details.

Name:

Name:

Contact details:

Contact details:

Name:

Name:

Temporary meeting place

Contact details:

Name:Contact details:

Contact details:* Home* Other (Evacuation site

Evacuation method anddestination in a flood

Tokyo My Timeline
Check after registering

Evacuation site)

Time required to reachthe evacuation site
) minutes

Name:

)

p.153 of Disaster Preparedness Tokyo

(

)m

)

Meeting place if you are separated

Flood depth of our home
listed on the Hazard Map

(

Name:

Evacuation destination* Evacuation center ((Contact details:

See page 111 for details

home’s location
family composition
evacuation sitetake in a disaster

Information about pets
evacuating with you

Breed:
Age/Sex:yo Male / Female

Other

174

175

More resources
Imagine the scene if a disaster suddenly occurred

Check the disaster preparedness
habits in your daily life
Morning and evening
Disaster preparedness habits before going out andafter returning home

When moving
Disaster preparedness habits when using a car or
public transportation
buses, in case of a sudden stop due to sudden shaking!
after a disaster!
window, in case your car is submerged in water!

day, just in case!
Be careful when you hear that “atmospheric conditions are
unstable”!
goods and first aid kit before going out!
when you return home!
such as water, food, and toilets!

OutsideDisaster preparedness habits when going out to work,school, shopping, etc.
can easily topple over or fall!
emergency exit sign inside a building!
evacuation center!

cleaning!

you can use in case you find it difficult to return home!

Before going to bed
Disaster preparedness habits at bedtime

store!
elevator in a building or apartment building!

you before going to sleep!
won’t scatter even if the window glass breaks! Close the curtains
before going to bed!
within reach so you can walk around the room safely if anearthquake occurs, such as a flashlight, slippers, and yourglasses and cane!

176

177

List of contacts in case of
emergency
Type

General disaster
preparedness
measures

Contact nameContact information

Management Section, Disaster Prevention
Division, Bureau of General Affairs, Tokyo
Metropolitan Government

S0000040@section.metro.tokyo.jp

Health and medical
consultation

Tokyo Metropolitan Health & Medical
Information Center “Himawari”

03-5272-0303

Medical institution
information

Tokyo Metropolitan Health & Medical

03-5388-2453

Information Center “Himawari”

03-5285-8181

Flood damage fromriversDivision, Bureau of Construction, Tokyo
Metropolitan Government

S0000386@section.metro.tokyo.jp

PoliceDivision, Tokyo Metropolitan Police
Department

03-3581-4321

Water supply

Customer Service Center, Bureau of
Waterworks

Medical Information
Service

Sewers(Services in foreign languages)

Affairs Division, Bureau of Sewerage*Contact your municipality in the Tama area

03-5320-5164

Navi dial: 0570-091-100
03-5326-1101
or 042-548-5110
03-5320-6511
03-3212-2111

Tokyo Fire Department

Fire department

Inagi City Fire Department
Headquarters
Oshima Town Fire Department
Headquarters

tfdinfo@tfd.metro.tokyo.jp* Cannot be used for emergency
calls such as to call 119.
* Emails are limited to text format.
(Please do not attach any files)

04992-2-0119
04994-6-0119

Hachijo Town Fire Department
Headquarters

04996-2-0119

Tokyo Metropolitan Mental
Health & Welfare Center

03-3844-2212

Tokyo Metropolitan Government
Chubu General Mental Health &Welfare CenterTokyo Metropolitan Government Tama
General Mental Health & Welfare
CenterSexual violence
victim consultation

One-stop support center for victimsof sexual crime and violence

03-3302-7711
042-371-5560#8891(Nationwide toll-free number)* For electricity, gas, and telephones, please contact the company you are contracted to.

178

2-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-8001
Phone: 03-5388-2452

042-377-7119

Miyake Village Fire Department
Headquarters

Mental healthtelephoneconsultation

Disaster Readiness Guide
Edited and published by: Management Section, Disaster Prevention Division,
Bureau of General Affairs, Tokyo Metropolitan Government

Cooperation by: Committee for the Study and Editing of “Disaster
Preparedness Tokyo” and “Disaster Readiness Guide”
Mikiko Ikegami, Director, SHIMIN BOSAI KENKYUJO
Hajime Kagiya, Professor, Faculty of Tourism and Community Studies,
Atomi University
Hidehiro Suzuki, Professor, Graduate School of Risk Management,
Nihon University
Mami Tomikawa, Director and Representative of Active Disaster
Prevention Project, MAMA-PLUG
Chie Nakajima, Hanako Editorial Department,
Magazine House Co., Ltd.
Itsuki Nakabayashi, Professor Emeritus,
Tokyo Metropolitan University* The contents of this book are based on information current as of July2023.
* Situations during actual disasters may not necessarily be the same asin this book.
* Except for cases allowed under the Copyright Act, the unauthorized
duplication, reprint, reproduction, borrowing, etc. of illustrations,figures, images, and photographs in this book are prohibited.

179

Be ready every day.
Prepare yourself and your family

TOKYO METROPOLITAN GOVERNMENT