TABLE OF CONTENTSLEARNING
SOLUTIONSGUIDEOUR SOLUTIONS			2

DELIVERY MODALITIES			

3

SEGMENTS
Retail and Private Banking		

4

SME Banking			8Commercial and Corporate Banking

11Compliance					

18ESG and Climate				

19

WHY MOODY’S?

OUR SOLUTIONS

For more than 40 years, Moody’s
has set the industry benchmark
in financial services education,
elevating the skills of banking andlending professionals worldwide.

To help you find the courses you’re looking for, we’ve divided this guide into five sections:

Harnessing our century-longrisk management expertise andour insights into banking andfinance best practices, we are
the training partner of choice forfinancial institutions seeking tobuild a competitive and risk-aware
workforce.
We offer a robust curriculum of
high-impact learning solutions thatare flexible, scalable, and engaging,enabling you to build proficiency
across your organization.

Retail andPrivateBanking

SME
Banking

Commercial
and Corporate
Banking

Compliance

ESG and
ClimateWithin each section you’ll find courses further segmented as:
Business acumen solutions, which build a person’s understanding offundamental concepts, like how a bank operates. People with strong businessacumen better understand the issues financial institutions face, adapt more
readily during times of change, and provide quality insight as to how to achieve
the financial institution’s goals.
Technical skills solutions, which teach people how to perform the key activities
associated with their jobs. People with strong technical skills make faster, moreaccurate decisions and maximize the value of their organization’s tools andtechnology.
Relationship skills solutions, which teach people how to prospect, sell,negotiate, and build rapport with clients and internal partners. People withstrong relationship skills build loyal, long-term relationships and help shape aculture of collaboration at their organization.
Leadership skills solutions, which build a person’s coaching and management
skills. People with strong leadership skills promote a culture of learning andgrowth, provide meaningful feedback, and motivate employees to succeed.
Strong leaders are key to retaining and attracting employees in an era ofheightened competition for talent.

MOODY ’S LE ARNING SOLUTIONS GUIDEDELIVERY MODALITIES
Because different organizations have different needs, we deliver solutions in a variety of ways. Some are delivered in
traditional formats; others using approaches and innovations that we have designed ourselves to provide targeted training
and maximize results. As you review our offerings, you will see they are available via one or more of the following formats.

eLearning

V/ILT

Credit Coach

Our on-demand, mobile-friendly eLearning
courses cover foundational to advanced
topics. Features include intermittent
Knowledge Check questions, integratedcase studies and real-world examples, anddownloadable job aids. Many courses also
include access to our unique Email a Mentor
feature, which provides participants withdirect access to our subject matter experts.

During our virtual or in-person instructor-led
sessions, participants build skills andknowledge around foundational to advanced
topics. All instructors are experts in theirsubject matter area, able to delve deeply
into the content and share what they
have learned from a wealth of real-world
experience.

Credit Coach is an innovative, online
diagnostic that immerses participantsin real-world lending scenarios inorder to assess their performance anddecision-making abilities. Using artificial
intelligence, it diagnoses the root cause oferrors and provides learners with immediate
access to targeted online training.

Action Learning Guides

Mentoring Toolkits

Skills Application Labs

Action Learning Guides equip managers withthe tools to lead short engagement sessions
to embed learning, support peer-to-peerknowledge sharing, and empower theirteams to apply what they’ve learned tointernal processes and policies.

Mentoring Toolkits are a turnkey solutionthat managers and coaches can use tostrengthen and sustain the skills andknowledge participants develop throughour eLearning courses. Mentoring Toolkits
include module-by-module coaching plans
and a PowerPoint slide deck, complete withteaching notes.

Skills Application Labs allow participants toapply the knowledge they’ve gained from oureLearning courses as they evaluate banking
and lending opportunities brought to life
via comprehensive case studies. Facilitatedby our expert instructors, they include smalland large-group activities, intensive skill
practices, and robust feedback.

MOODY ’S LE ARNING SOLUTIONS GUIDE

Retail and Private
Banking

RETAIL AND PRIVATE BANKING
Business Acumen

SME Banking

Foundations of Banking

Foundations of Banking and Credit

Provides an overview of the banking industry and examines how a bankearns money and manages risks.

Provides an overview of the banking industry, and examines how a bankearns money and manages risks, including credit risk.

Commercial andCorporate Banking

All retail banking staff

All retail banking staff

ComplianceTechnical Skills
ESG and Climate

Consumer Lending

Retail Lending

Teaches participants a systematic approach for evaluating requests forsecured, unsecured, and home equity loans. Note: This course is designed
for U.S.-based and Australia-based participants only. For participants inother countries, please see Retail Lending.

Explores the role that consumer credit plays within the bank andcommunity, and provides participants with tools and techniques for
identifying customers’ borrowing needs. Note: For participants in the U.S.
and Australia, please see Consumer Lending.

Retail lenders
Mortgage specialists andbrokers
Analysts and underwriters

Branch/financial center
managers
Customer-facing staff that
support retail lending business

Retail lenders
Mortgage specialists andbrokers
Analysts and underwriters

Branch/financial center
managers
Customer-facing staff that
support retail lending businessPrivate Banker Lending

Understanding Personal Cash Flow

Teaches participants how to evaluate business-related loan requests fromhigh-value clients. Also explores owner-occupied commercial property andits capacity to generate cash flow, and examines the personal assets that
may be taken as security to strengthen business loans.

Explores the intricacies of using personal financial statements and tax
returns to identify assets and liabilities and locate, evaluate, and calculate
cash flow. Note: This course is designed for U.S.-based participants only.
For participants in other countries, please see Private Banker Lending.

Wealth managers
Personal bankers
Private bankers

Underwriters
Business lenders who evaluate
high net worth borrowers andguarantors

Wealth managers
Personal bankers
Private bankers

eLearning
V/ILT

Underwriters
Business lenders who evaluate
high net worth borrowers andguarantors

Credit CoachAction Learning Guide
Mentoring Toolkit
Skills Application Lab

MOODY ’S LE ARNING SOLUTIONS GUIDE

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Retail and Private
Banking

RETAIL AND PRIVATE BANKING
Technical Skills

SME Banking

Understanding Small Business

Professional Retail Banker

Introduces the business-related concepts and terminology that precipitate
meaningful, productive conversations with small business owners. Note:
This course is designed for U.S.-based participants only.

Teaches best-practice principles that lay the foundation for a successfulcareer in customer-centric retail banking.

Commercial andCorporate Banking

All retail banking staff
Personal bankers
Universal bankers
Small business bankers

Small business relationshipmanagers
Branch/financial center
managers

Compliance
ESG and Climate

Relationship Skills
Advancing Customer Connections/
Advancing Member Connections

Building Customer Connections/
Building Member Connections

Teaches participants how to prepare for and execute high-value,customer-focused follow-up meetings to strengthen and expand thepersonal banking relationship. (This course is follow-on training to
Building Customer Connections/Building Member Connections.)

Teaches participants how to have meaningful conversations withcustomers that build loyal relationships and earn additional businessfor the financial institution.

Retail bankers
Universal bankers

Sales and service associates
Branch/financial center
managers

Creating Customer Connections/
Creating Member Connections
Teaches participants how to create exceptional customer
experiences that differentiate the financial institution from its
competitors and set the stage for loyal, lasting relationships.
Tellers

Teller managers

MOODY ’S LE ARNING SOLUTIONS GUIDE

Retail bankers
Universal bankers

Sales and service associates
Branch/financial center
managers

Elevating the Customer Experience/
Elevating the Member Experience
Teaches participants how to approach each financial center visit as anopportunity to build meaningful, long-lasting relationships.

Tellers
Retail bankers
Universal bankers

Sales and service associates
Branch/financial center
managers

5Retail and Private
Banking

RETAIL AND PRIVATE BANKING
Relationship Skills

SME Banking

Collaborative Small Business Conversations

Commercial andCorporate Banking

Teaches participants how to leverage their knowledge ofbusiness-related concepts to have effective and meaningfulconversations with small business owners about their borrowing
and cash management needs.
Retail bankers
Universal bankers
Small business bankers

Compliance

Small business relationshipmanagers
Branch/financial center
managers

ESG and Climate
Leadership Skills
Coach the CoachCustomer Experience Coaching

Prepares “managers of managers” to mentor their direct reports andensure that their coaching sessions are focused on the activities andbehaviors most likely to enhance the customer experience.

Prepares participants to observe their direct reports’ conversations
with customers and coach them afterward.
Branch/financial center managers

Senior managers who have coaches or managers as direct reports

Performance Planning Session
Executive session to build organizational alignment as the financial
institution prepares to launch a retail sales and service training initiativein partnership with Moody’s Analytics.
Anyone on the retail management team who will be involved inplanning, designing, and executing the organization’s retail sales
and service training initiative

MOODY ’S LE ARNING SOLUTIONS GUIDE

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Retail and Private
Banking

RETAIL AND PRIVATE BANKING
Globally Recognized Certifications

SME Banking

Certified Retail Banker

Certified Wealth Practitioner

Teaches participants how to drive retail bank profitability and sustainability
through a deep understanding of customer-centric solutions. Complete
three courses (Retail Banking I, Retail Banking II, and Retail Banking III) andthe associated final exams to achieve certification.

Teaches the essential knowledge and competencies for delivering wealthmanagement services to affluent and high net worth individuals andfamilies. Complete the Certified Wealth Practitioner course and final exam
to achieve certification.

Retail banking executives
Branch/financial center
managers
Relationship managers

Product managers
Sales managers

Commercial andCorporate Banking
Compliance

Anyone who wishes to progress their wealth management career

ESG and Climate
Certified Branch Manager
Teaches best practices for customer-centric branch management thatdrives revenue and process efficiencies and creates customer value.
Complete the Certified Branch Manager course and final exam to achievecertification.
Branch/financial center
managers

Retail bankers on a management
track

MOODY ’S LE ARNING SOLUTIONS GUIDE

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Retail and Private
Banking

SME BANKING
Business Acumen

SME Banking

Foundations of Banking and Credit

Commercial andCorporate Banking

Provides an overview of the banking industry, and examines how a bankearns money and manages risks, including credit risk.
All business/SME banking staff

ComplianceTechnical Skills
Business Lending

Business Lending Fundamentals

Teaches participants how to use the Decision Strategy™ framework
to analyze business lending opportunities. Note: This course isdesigned for U.S.-based participants. For participants in othercountries, see Small Business Lending.

Teaches participants how to explore borrowing needs and identify
potential credit solutions for businesses that generate less than USD$15 million in revenue. Note: This course is designed for U.S.-based
participants.

Business bankers
Relationship managers

Analysts and underwriters

Business bankers
Relationship managers

Branch/financial center
managers

Delivering Small Business Solutions

Small Business Lending

Explores the specific risks that participants must consider during the
proposal and application stages and introduces a framework for preparing
and proposing credit solutions that meet the client’s needs while mitigatingrisk to the financial institution.

Introduces best practices for evaluating the three core areas of credit
analysis: financial performance, industry and business risk exposure,and management strengths.

Universal bankers
Small business lenders
Small business relationshipmanagers

Small business analysts andunderwriters
Branch/financial center
managers

ESG and Climate

eLearning
Small business lenders
Small business relationshipmanagers

Branch/financial center
managers
Small business analysts andunderwriters

V/ILT
Credit CoachAction Learning Guide
Mentoring Toolkit
Skills Application Lab

MOODY ’S LE ARNING SOLUTIONS GUIDE

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Retail and Private
Banking

SME BANKING
Technical Skills

SME Banking

Financial Accounting for Business Lenders

Accounting for Credit Professionals

Introduces the accrual accounting concepts that will help participantsevaluate and analyze the financial statements of small and midsize
businesses.

Refreshes participants’ knowledge of core accounting principles as
they relate to commercial loan analysis.

Lenders
Loan officers

Analysts and underwriters

Business bankers
Relationship managers

Commercial andCorporate Banking

Analysts and underwriters

Compliance

Financial Accounting Fraud Risk

Understanding Small BusinessExamines the methods a client may use to manipulate their financial
statements and the steps a lender can take to detect and respond topotential fraud.

Introduces the business-related concepts and terminology that precipitate
meaningful, productive conversations with small business owners.

Relationship managers
Analysts and underwriters
Credit managers

Risk managers
Compliance officers

Universal bankers
Small business lenders

Small business relationshipmanagers
Branch/financial center
managers

Credit Reasoning and Writing
Teaches participants how to prepare clear, complete credit approval
documents that succinctly describe the financial institution’s credit
risk exposure.
All business/SME banking staff involved in the development of credit
approval documents

MOODY ’S LE ARNING SOLUTIONS GUIDE9

ESG and Climate

Retail and Private
Banking

SME BANKING
Relationship Skills

SME Banking

Optimizing Relationships with Small
Business Clients
Teaches participants how to foster long-lasting relationships byunderstanding what motivates small business owners, how they
process information, and how to communicate with them.
Universal bankers
Small business lenders
Branch/financial center
managers

Small business relationshipmanagers
Small business analysts andunderwriters

Collaborative Small Business Conversations

Universal bankers
Small business lenders

Small business relationshipmanagers
Branch/financial center
managers

High-Impact Prospecting and Networking

Teaches relationship managers how to balance their roles ascustomer-oriented salesperson and risk-averse lender while building
stronger, more profitable relationships with business owners.

Teaches participants how to improve their customer acquisition
strategy by building centers of influence, prioritizing leads, andconverting phone calls into appointments.

Branch/financial center
managers

Compliance
ESG and Climate

Effective Credit Conversations

Business bankers
Relationship managers

Commercial andCorporate Banking

Teaches bankers how to leverage their knowledge of business-related
concepts to have effective and meaningful conversations with small
business owners about their borrowing and cash management needs.

Lenders
Relationship managers

Branch/financial center
managers

Leadership Skills
Mentoring Toolkits
Strengthen, supplement, and sustain the skills and knowledge thatparticipants develop in technical-skills eLearning courses. Available
toolkits: Business Lending, Business Lending Fundamentals, andFinancial Accounting for Business Lenders.
Individuals who manage, coach, or mentor participants who areenrolled in or have completed certain technical-skills eLearning
courses

MOODY ’S LE ARNING SOLUTIONS GUIDE

10Retail and Private
Banking

SME BANKING
Globally Recognized Certifications

SME Banking

Certificate in Small Business Banking

Commercial andCorporate Banking

Complete a series of three courses (Small Business Lending, Optimizing
Relationships with Small Business Clients, and Delivering Small Business
Solutions) and the final exam to achieve certification.
Small business lenders
Small business relationshipmanagers

Small business analysts andunderwriters
Branch/financial center managers

Compliance
ESG and Climate

MOODY ’S LE ARNING SOLUTIONS GUIDE

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Retail and Private
Banking

COMMERCIAL AND CORPORATE BANKING
Business Acumen

SME Banking

Foundations of Banking and Credit

Commercial andCorporate Banking

Provides an overview of the banking industry, and examines how a bankearns money and manages risks, including credit risk.
All commercial and corporate banking staff

ComplianceTechnical Skills
ESG and Climate

Accounting for Credit Professionals

Advanced Cash Flow

Refreshes participants’ knowledge of core accounting principles as
they relate to commercial loan analysis.

Develops the analytical insights needed to apply more rigorous cash flow
analysis techniques.

Lenders
Analysts and underwriters

Risk officers
Relationship managers

Lenders
Relationship managers

Analysts

Advanced Corporate Credit Analysis

Corporate Cash Flow Analysis

Advances participants’ analytical skills as they explore peer-group analysis,
market-based credit models, complex capital structures, event risk, andearly warning signs.

Explores the importance of cash flow analysis in the credit assessment process,the credit risks of companies with international activities, and the difficulties
involved when dealing with off-balance sheet and contingent liabilities.

Lenders
Relationship managers
Analysts

Fixed income professionals
Investors

Lenders
Relationship managers
Analysts

Fixed income professionals
Investors

eLearning
V/ILT

Credit Reasoning and Writing

Advanced Financial Statement Analysis

Teaches participants how to prepare clear, complete credit approval
documents that succinctly describe the financial institution’s credit
risk exposure.

Provides in-depth understanding of financial statements within the context
of rapidly changing standards for assessing financial risk.

All commercial/corporate banking staff involved in the development ofcredit approval documents

Credit CoachAnyone who needs in-depth understanding of financial statements toassess the financial risk of commercial borrowers

Action Learning Guide
Mentoring Toolkit
Skills Application Lab

MOODY ’S LE ARNING SOLUTIONS GUIDE

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Retail and Private
Banking

COMMERCIAL AND CORPORATE BANKING
Technical Skills

SME Banking

Advanced Commercial Real Estate Analysis

Advanced Bank Risk Analysis

Provides an overview of the commercial real estate industry and a review ofcommercial real estate valuation concepts and investment return analysis.

Introduces a framework for the comprehensive analysis of bank risk
profiles in both developed and emerging markets.

Commercial real estate
lenders
Commercial real estate
analysts and underwriters

Investment bankers
Commercial bankers
Relationship managers

Analyzing Commercial Real Estate
Introduces an analytical framework for assessing risks associated withcommercial real estate and improving the quality of lending decisions. Note:
For participants in the U.S., please see Commercial Real Estate Lending.
Commercial real estate lenders

Commercial real estate analysts
and underwriters

Corporate Credit Rating Analysis
Tackles intermediate to advanced corporate credit analysis, the framework
for the Moody’s Investors Service credit rating system, and the use ofquantitative credit tools.
Credit analysts
Equity analysts
Ratings advisors
Banking supervisors
Portfolio/asset/fund managers

Investment bankers
Commercial and corporatebankers
Fixed income professionals
Mergers and acquisitions
professionals

MOODY ’S LE ARNING SOLUTIONS GUIDE

Relationshipmanagers
Investment bankers
Commercial bankers

Credit and equity analysts
Regulators and central
bankers
Fixed income professionals

Commercial andCorporate Banking

Bond researchers
Corporate
treasurers
Correspondentbanking officers

ESG and Climate

Commercial Real Estate Analysis Foundations
Presents a framework for understanding commercial real estate analysis
and provides techniques to reduce risk, improve decision-making, and loan
structuring skills.
Commercial real estate lenders

Commercial real estate analysts
and underwriters

Asset and Liability Management
Explores the critical role of asset and liability management in optimizing afinancial institution’s liquidity and capital structure.

Asset and liability
managers
Treasury staff
Business analysts
Investment banking
analysts
Financial analysts

ComplianceTrading analysts
Capital market analysts
Portfolio analysts
Risk analysts and managers
Senior managers

13Retail and Private
Banking

COMMERCIAL AND CORPORATE BANKING
Technical Skills

SME Banking

Commercial Lending

Commercial Real Estate Lending

Moody’s Analytics’ flagship course. Teaches participants how to
identify and evaluate commercial lending opportunities, makesound decisions, and build effective loan structures that strengthen
the financial institution’s portfolio.

Teaches best practices for analyzing, documenting, and managing
commercial real estate loans. Note: This course is designed for
U.S.-based participants. For participants in other countries, please
see Analyzing Commercial Real Estate.

Lenders
Relationship managers

Loan reviewers and auditors
Analysts and underwriters

Commercial real estate lenders

Commercial andCorporate Banking

Commercial real estate analysts
and underwriters

ESG and Climate

Financial Accounting Fraud Risk

Agricultural Lending

Introduces participants to the methods a client may use to manipulate theirfinancial statements and the steps a lender can take to detect and respondto potential fraud

Teaches participants how to analyze the industry, business, management,
and financial risks that drive an ag borrower’s creditworthiness.

Lenders
Relationship managers
Analysts and underwriters

Credit officers
Compliance officers
Credit and risk managers

Corporate Debt Restructuring
Explores the background and resolution of debt restructuring issues andreviews techniques for limiting exposure.
Investment and commercial
bankers
Credit analysts
Equity analysts

Hedge fund and private
equity managers
Distressed debt investment
and management groups

MOODY ’S LE ARNING SOLUTIONS GUIDE

Client-facing staff who workwith agribusiness clients
Agribusiness lenders

Agribusiness relationshipmanagers
Agribusiness analysts andunderwriters

Counterparty Credit Risk
Reviews the critical issues surrounding counterparty credit risk and otherrisks associated with over-the-counter derivative contracts.
Relationship managers
Investment bankers
Commercial bankers
Credit analysts

Compliance

Regulators and central
bankers
Fixed income professionals
Correspondent banking
officers

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Retail and Private
Banking

COMMERCIAL AND CORPORATE BANKING
Technical Skills

SME Banking

Covenants and Documentation

Fundamentals of Corporate Credit

Teaches participants how to review credit documentation and identify
potential pitfalls.

Introduces core corporate credit analysis techniques, including businessrisk, financial risk, and group structure risk analysis.

Investment bankers
Commercial bankers
Underwriters
Fixed income professionals

Loan administrators
Syndication desks
Structured finance investors

Provides an overview of some of the problems companies face whenmarket conditions deteriorate and some of the actions they may need totake to protect their liquidity position.
Fixed income
professionals
Portfolio/asset/fundmanagers
Merger and acquisition
professionals

Ratings advisors
Bankingsupervisors
Basel II project
managers

MOODY ’S LE ARNING SOLUTIONS GUIDE

Teaches participants how to assess lending opportunities that involve tradefinance instruments.

Trade financespecialists
Relationshipmanagers
Corporate bankers

Asset managers
Risk managers
Credit analysts

Credit managers
Complianceofficers
Risk managers

Explores the key covenants used in high-yield bond documentation.

Reviews the basics of high-yield debt and provides an overview of current
issues in this area of securities.
Fixed income
professionals
Portfolio/asset/fundmanagers
Merger and acquisition
professionals

Compliance

High-Yield Bond Covenants:
A Practical Approach

High-Yield and Leveraged Finance
Credit Analysis

Credit analysts
Equity analysts
Investment andcommercial
bankers

Asset managers
Fixed income professionals
Bond researchers

Lenders
Relationship managers
Risk managers

Trade FinanceEvaluating Liquidity Risk

Credit analysts
Equity analysts
Investment andcommercial
bankers

Commercial andCorporate Banking

High-yield fund managers
Bond analysts

Investment banking advisors
Leveraged finance lenders

Ratings advisors
Bankingsupervisors
Basel II project
managers

15

ESG and Climate

Retail and Private
Banking

COMMERCIAL AND CORPORATE BANKING
Technical Skills

SME Banking

Insurance Credit Analysis

Fundamentals of Bank Risk Analysis

Shows participants the framework and tools necessary to analyze thecredit risk of insurance companies, using the publicly available rating
methodology of Moody’s Investors Service.

Introduces a framework for analyzing bank credit risk using the publicly
available credit rating methodology of Moody’s Investors Service.

Investors with exposures to,or who deal with, life or
non-life insurance companies
Insurance company
executives
Investment and commercial
bankers

Credit analysts
Regulators
Fixed income professionals
Bond analysts
Corporate treasury staff
Bank relationship managers

Problem Credits: Early Warning Signs andRestructuring
Uses a real-world case study to track the phases of financial distress,
restructuring, and bankruptcy for a complex loan. Participants create a planof action to address troubled situations and maximize recovery.
Bankers
Bondholders
Analysts and underwriters
Private placement investors

Bond researchers
Corporate treasurers
Correspondent banking officers
Relationship managers

Investment and commercial
bankers
Credit and equity analysts
Regulators and central bankers
Fixed income professionals
Bond researchers

Corporate treasurers
Correspondent banking officers
Relationship managers involvedin exposures to, or investments
in, banks

Sovereign Risk Analysis
Covers the publicly available credit rating methodologies of Moody’s
Investors Service for a structured approach to assess sovereign andcountry risks in mature and developing markets.

Sovereign, regional, and local
credit analysts
Commercial credit analysts
Commercial lenders and loan
officers

Relationship managers
Fixed income professionals
Investors

Credit MasterclassPrepares participants to evidence U.S. business and consumer loantransactions by collecting the appropriate documentation and properly
executing subordination and security agreements. Note: This course isdesigned for U.S.-based participants.

Intermediate-level, comprehensive course that covers single-obligor
analysis, loan decisioning, loan monitoring, problem loan management,
debt restructuring, and workouts.

Analysts and underwriters

MOODY ’S LE ARNING SOLUTIONS GUIDE

Relationship managers
Loan officers
Risk managers

Compliance
ESG and Climate

Loan Documentation

Lenders
Relationship managers

Commercial andCorporate Banking

Investment bankers
Fixed income professionals
Bond researchers

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Retail and Private
Banking

COMMERCIAL AND CORPORATE BANKING
Technical Skills

SME Banking

Project Finance Masterclass

Problem Loans

Teaches participants how to assess project feasibility, conduct
financial analyses, structure investments, and review key provisions of
documentation.

Teaches participants how to identify, monitor, manage, and resolve
distressed loans to reduce organizational losses.

Investment and commercial
bankers
Credit analysts
Fixed income analysts

Sponsors, contractors, andinvestors
Government agencies

Lenders
Relationship managers

Commercial andCorporate Banking

Analysts and underwriters

Compliance

Financial Analysis of Local Governments
Integrated Analysis and Decision-Making
Introduces a systematic process for holistically assessing financial,industry, business, and management data and risk factors to arrive at awell-reasoned loan decision.
Lenders
Relationship managers

ESG and Climate

Equips participants with the skills needed to analyze local governments’financial statements and identify risks and strengths.

Investors
Analysts

Relationship managers
Issuers of tax-exempt securities

Analysts and underwriters

Structured FinanceIntroduction to Public FinanceIntroduces a contextual framework for understanding U.S. public financeand provides tools for analyzing key public finance credits.
Investment and commercial
bankers
Credit and equity analysts
Regulators and central
bankers
Fixed income professionals
Bond researchers

Corporate treasurers
Correspondent banking officers
Relationship managers
involved in exposure to, or withinvestments in, banks

MOODY ’S LE ARNING SOLUTIONS GUIDEIntroduces securitization and a structured framework for the analysis oftransactions.
Analysts
Risk managers
Portfolio/asset/fund managers

Investment bankers
Fixed income professionals
Bond researchers

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Retail and Private
Banking

COMMERCIAL AND CORPORATE BANKING
Technical Skills

SME Banking

Financial Accounting for Lenders

Commercial andCorporate Banking

Explores the components of a complete set of financial statements,
examines the ways in which a business’s operating cycle isrepresented in its financial statements, and explains how to use thestatement of cash flows – as well as cash-tracing techniques – toidentify cash sources and uses as a basis for cash flow analysis.
Lenders

Compliance

Analysts and underwriters

ESG and Climate

Relationship Skills
Managing Client Relationships

Sales and Negotiation Skills

Teaches participants how to optimize their business development
plans and develop a self-aware, flexible communication style to better
uncover and understand client needs. It is comprised of three courses:
Business Development Skills, Personal Effectiveness Skills, and Sales
and Negotiation Skills.

Teaches participants how to sell strategically — and successfully — todifferent clients and in different situations.

Lenders
Relationship managers

Analysts and underwriters
transitioning into client-facingroles

High-Impact Prospecting and Networking
Teaches participants how to improve their customer acquisition
strategy by building centers of influence, prioritizing leads, andconverting phone calls into appointments.
Lenders

Lenders
Relationship managers

Analysts and underwriters
transitioning into client-facing
roles

Collaborative Business Conversations
Prepares participants to have customer-focused conversations thatgive them the information they need to successfully identify andstructure risk-aware credit solutions.
Lenders

Relationship managers

Relationship managers

MOODY ’S LE ARNING SOLUTIONS GUIDE

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Retail and Private
Banking

COMMERCIAL AND CORPORATE BANKING
Relationship Skills

SME Banking

Business Development Skills

Personal Effectiveness Skills

Equips participants seeking to re-energize their approach to sales and finetune their ability to grow their portfolios.

Teaches participants how to communicate, manage their emotions, andinfluence others’ emotions in a positive way.

Lenders
Relationship managers

Analysts and underwriters
transitioning into client-facing
roles

Lenders
Relationship managers

Commercial andCorporate Banking

Analysts and underwriters
transitioning into client-facing
roles

Compliance

Leadership Skills

ESG and Climate

Mentoring Toolkits
Strengthen, supplement, and sustain the skills and knowledge thatparticipants develop in technical-skills eLearning courses. Available
toolkits: Commercial Lending, Commercial Real Estate Lending, andFinancial Accounting for Lenders.
Individuals who manage, coach, or mentor participants who areenrolled in or have completed certain technical-skills eLearning
coursesGlobally Recognized Certifications
Certificate in Commercial Credit
Complete three courses (Foundations of Banking and Credit, Commercial
Lending, and Problem Loans) and the final exam to achieve certification.
Lenders
Relationship managers

Analysts and underwriters

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Retail and Private
Banking

COMPLIANCE
Technical Skills

SME Banking

Financial Crime Compliance

Minimizing Conduct Risk

Teaches participants how to identify and appropriately address warning
signs of criminal activity, including fraud, money laundering, terrorist
financing, tax evasion, bribery, and corruption.

Teaches participants how to recognize the common, pervasive
influences, pressures, and biases that can lead to unethical behavior
and provides guidance on how to overcome them.

Relationship managers
Risk managers
Portfolio managers

Compliance officers
Finance officers
Operations officers

All financial institution
employees

Compliance

Regulatory and Conduct Compliance

Due Diligence and Compliance

Teaches participants how to approach their roles lawfully, ethically, andwith integrity to protect customers and minimize risk to the financial
institution.

Develops participants’ understanding of their customer due diligenceobligations when assessing commercial lending proposals.

Relationship managers
Risk managers
Portfolio managers

Compliance officers
Finance officers
Operations officers

Commercial andCorporate Banking

Lenders
Analysts
Relationship managers

ESG and Climate

Risk managers
Compliance officers

eLearning
V/ILT
Credit CoachAction Learning Guide
Mentoring Toolkit
Skills Application Lab
MOODY ’S LE ARNING SOLUTIONS GUIDE

20

Retail and Private
Banking

ESG AND CLIMATE
Business Acumen

SME Banking

Climate Change Fundamentals

The Principles of ESG

Introduces participants to the drivers of climate change, the risks andthe opportunities climate change presents to financial institutions, andrelated regulations.

Introduces key concepts around environmental, social, and governancerisk, related issues, and the regulatory frameworks that drive sustainablefinance globally.

Commercial andCorporate Banking

All financial institution employees

All financial institution employees

ComplianceTechnical Skills

ESG and Climate

Climate Change and Sustainable Finance

ESG Risk Assessment Fundamentals

Builds participants’ understanding of climate risk issues and frameworks,
with an emphasis on how to engage stakeholders and businesses on therisk and opportunities presented by climate change, so that they can
support their clients as they adopt sustainable business practices.

Introduces the core principles, regulations, and frameworks thatbanking and lending professionals must understand to incorporate
ESG factors into their decision-making processes.

Relationship managers
Credit analysts
ESG risk analysts

Risk managers
Senior managers

Relationship managers
Credit analysts
ESG risk analysts

Risk managers
Product specialists

Structuring Sustainable Finance Solutions

Measuring and Managing Climate Risk

Introduces participants to the climate science, frameworks, and regulations
impacting businesses, and prepares them to identify, discuss, and structure
appropriate financing solutions.

Equips participants with the tools, frameworks, and regulatory knowledge
required to implement strategies that manage and measure climate risk.

Relationship managers

Portfolio managers
Investment and commercial
bankers
Credit analysts

Risk analysts
Ratings advisors
Financial regulators

eLearning
V/ILT
Credit CoachAction Learning Guide
Mentoring Toolkit
Skills Application Lab

MOODY ’S LE ARNING SOLUTIONS GUIDE

21

Retail and Private
Banking

ESG AND CLIMATE
Technical Skills

SME Banking

ESG Risk Assessment for Lenders andAsset Managers

Commercial andCorporate Banking

Equips participants with an understanding of sustainable financing andinvesting with a focus on ESG.
Lenders
Portfolio/asset/fundmanagers
Investment andcommercial bankers

Credit analysts
Equity analysts
Ratings advisors

Compliance

Asset owners
Financial
regulators
Bankingsupervisors

ESG and Climate

Leadership Skills
Action Learning Guides

ESG and Business Strategy

Embed learning, improve peer-to-peer knowledge sharing, and apply
learning to internal processes and policies. Available guides: Climate
Change Fundamentals and The Principles of ESG.

Teaches best practices for embedding ESG into the financial institution’s
strategic decision-making process and reporting.

Individuals who manage, coach, or mentor teams of participants who
have completed the corresponding eLearning course

MOODY ’S LE ARNING SOLUTIONS GUIDE

Senior managers
Credit analysts
Equity analysts
Ratings advisors

Asset owners
Financial regulators
Investment and commercial
bankers

22

1M+

280+

148

Learners

Course Offerings

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Contact Us
Contact us for more information at: LearningSolutions@moodys.com