Security
SystemUser Guide

9,67$6(9,67$+: 6(®

N7527V2 Rev.B 11/98

–2–

TABLE OF CONTENTSSYSTEM OVERVIEW .................................................... 4
General ...................................................................... 4
A Partitioned System ................................................. 4
Zones ........................................................................ 4
Burglary Protection ................................................... 5
Security Codes .......................................................... 5
Fire Protection ........................................................... 6
Alarms ....................................................................... 6
Memory of Alarm ....................................................... 6
Phone Access & Voice Response ............................. 6
ENTRY/EXIT DELAYS .................................................. 7
General Information................................................... 7
Exit Alarms ................................................................ 8
COMMON ZONE OPERATION ..................................... 8
ABOUT THE KEYPADS ................................................ 9
FUNCTIONS OF THE KEYPADS ................................ 12
CHECKING FOR OPEN ZONES ................................. 14
ARMING PERIMETER ONLY (STAY)......................... 15
ARMING PERIMETER ONLY (INSTANT)................... 16
ARMING ALL PROTECTION (AWAY)........................ 17
ARMING ALL PROTECTION (MAXIMUM) ................. 18
DISARMING AND SILENCING ALARMS ................... 19
Memory of Alarm ..................................................... 20
BYPASSING PROTECTION ZONES .......................... 21
Quick Bypass........................................................... 22
Displaying Bypassed Zones .................................... 22

CHIME MODE .............................................................. 23
PANIC KEYS ............................................................... 24
USING DEVICE COMMANDS ..................................... 25
PAGING FEATURE ..................................................... 26
SECURITY CODES ..................................................... 27
General .................................................................... 27
Babysitter Code ....................................................... 27
Duress Code............................................................ 27
Quick Arming ........................................................... 27
To Add or Change A User ....................................... 28
To Delete A User ..................................................... 28
TESTING THE SYSTEM.............................................. 29
TROUBLE CONDITIONS ............................................ 31
FIRE ALARM SYSTEM ............................................... 33
NFPA RECOMMENDATIONS ..................................... 34
EMERGENCY EVACUATION...................................... 35
MAINTAINING YOUR SYSTEM .................................. 36
QUICK GUIDE TO SYSTEM FUNCTIONS.................. 38
SUMMARY OF AUDIBLE NOTIFICATION ................. 40
GLOSSARY ................................................................. 41
INSURANCE CREDIT REQUEST FORM .................... 47
INDEX .......................................................................... 50–3–

SYSTEM OVERVIEW
GeneralCongratulations on your ownership of an Ademco Partitioned Security System. You've
made a wise decision in choosing it, for it represents the latest in security protection
technology today. Ademco is the world's largest manufacturer of security systems andmillions of premises are protected by Ademco systems.
This system offers you three forms of protection: burglary, fire and emergency. Yoursystem consists of at least one keypad which provides control of system operation,and includes various sensors which provide perimeter and interior burglary protection,plus smoke or combustion detectors designed to provide early warning in case of fire.
The system uses microcomputer technology to monitor all protection zones andsystem status, display appropriate information on the keypad(s) used with the system,
and initiate appropriate alarms. Your system may also have been programmed toautomatically send alarm or status messages over the phone lines to a central alarm
monitoring station.

A Partitioned
System

Simply stated, a partitioned system is a single physical alarm system that provides
independent areas of protection intended for use by independent users. For the mostpart, you need not know about other users and their structure in the system, but fromtime to time, you may see display messages which indicate the system is in use byanother user; this is normal. A partitioned system may also have a "common zone"
area, which is an area shared by users of both partitions. Refer to the COMMONZONE OPERATION section for details on using this feature.
Your system's sensing devices have been assigned to various "zones." For example,
the sensing device on your Entry/Exit door may have been assigned to zone 01,
sensing devices on windows in the master bedroom to zone 02, and so on. These
numbers will appear on the display, along with a description for that zone (ifprogrammed), when an alarm or trouble condition occurs.

Zones

–4–

SYSTEM OVERVIEW
Burglary
Protection

Your system provides four modes of burglary protection: STAY, AWAY, INSTANT and
MAXIMUM, and allows you to BYPASS selected zones while leaving the rest of thesystem armed. You must turn on or "arm" the burglary protection portion of yoursystem before it will sense burglary alarms. The system also provides a CHIME mode,
for alerting users to the opening of protected doors and windows while the system isdisarmed. Refer to the other sections of this manual for procedures for using thesefeatures.
The following table lists the four different arming modes and the results of each.
Arming
Mode
AWAY
STAY
INSTANTMAXIMUM

Exit Delay
Yes
Yes
Yes
Yes

Features For Each Arming Mode
Entry Delay
Perimeter Armed
Yes
Yes
No
No

Yes
Yes
Yes
Yes

Interior Armed
Yes
No
No
Yes

Security Codes

At the time of installation, you were assigned a personal four-digit security code,
known only to you. You must enter the security code when arming and disarming thesystem, and when performing other system functions. As an additional safety feature,other users who do not have a need to know your code can be assigned different
security codes. Refer to the SECURITY CODES section for procedures on adding
security codes to the system.

Fire Protection

The fire protection portion of your security system (if used) is always active and willsound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM
section for important information concerning fire protection, smoke detectors andplanning emergency exit routes from the premises.
–5–

SYSTEM OVERVIEW
AlarmsMemory of Alarm

Phone Access &Voice
Response
Capability

Paging Feature

When an alarm occurs, both the keypad and external sounders will sound, and the
keypad will display the zone(s) causing the alarm. If your system is connected to acentral monitoring station, an alarm message will also be sent. To stop the alarmsounding, simply disarm the system.
When an alarm condition occurs, the keypad displays the number(s) of the zone(s) thatcaused the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains
displayed until it is cleared by disarming the system (see DISARMING THE SYSTEM
section).
Your system may include a voice module that will permit you to access the system via
a Touch-tone phone, either on-premises or by call-in when away. The phone accessfeature will enable you to do the following:• Receive synthesized voice messages over the telephone regarding the status of the
security system.
• Arm and disarm the system and perform most function commands via the telephone,with voice confirmation provided after each command entry.
Complete information regarding the use of this feature is provided in a separate
manual entitled PHONE ACCESS USER'S GUIDE, which accompanies the voice
module.
If the paging feature has been programmed for your system, your pager will respond tocertain conditions as they occur in your system. Your pager will display code numbers
indicating the type of condition that has occurred. Refer to the PAGING FEATURE
section later in this manual for detailed information.

–6–

ENTRY/EXIT DELAYS
GeneralInformation

Your system has preset time delays, known as exit delay and entry delay. Whenever
you arm your system, exit delay gives you time to leave through the designated exit
door without setting off an alarm. Exit delay begins immediately after entering any
arming command, and applies to all modes of arming protection. If programmed, aslow beeping will sound throughout the exit delay period.
Entry Delays give you time to disarm the system when you re-enter through thedesignated entrance door. But you must disarm the system before the entry delay
period ends, or an alarm will occur. The keypad beeps during the entry delay period,
reminding you to disarm the system. There are two entry delays (if programmed). The
first is for your primary entrance and the second can be used for a secondary
entrance, where a longer delay is required to walk to the keypad to disarm the system.
You can also arm the system with no entry delay at all by using either INSTANT or
MAXIMUM arming modes. These modes provide greater security while on thepremises or while away for extended periods of time.
See your installer for your delay times.
Partition 1

Partition 2

Exit Delay:

Exit Delay:

seconds

seconds–7–

Entry Delay 1:

seconds

Entry Delay 2:

seconds

Entry Delay 1:

seconds

Entry Delay 2:

seconds

ENTRY/EXIT DELAYSExit Alarms
To minimize false alarms
sent to the alarm
monitoring company,
your system may havebeen programmed forthis feature. Ask yourinstaller if "Exit Alarm" isactive for your system.
Exit Alarm Active

Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone isfaulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm andstarts the entry delay timer. If you disarm the system before the entry delay ends, the alarmsound stops and the message "CANCELLED ALARM" or "CA" is displayed on the keypad,
along with a zone number indicating the faulted zone. No message is sent to the alarm
monitoring company. To clear the exit alarm condition, the open zone must be made intact;
to clear the display, enter your code plus OFF.
If you do not disarm the system before the entry delay ends, and an entry/exit door or interiorzone is still open, the alarm sound continues and an "exit alarm" message is sent to the alarm
monitoring company. The message ""EXIT ALARM" or "EA" is displayed on the keypad, alongwith a zone number indicating the faulted zone. To stop the alarm, the system must be
disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time.
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes
after the end of the exit delay.

COMMON ZONE OPERATION
Ask yourinstaller if a common
zone was assigned.

Your system may have been set up to use a common zone, which is an area shared by users ofboth partitions, such as a foyer or lobby. If so, please note the following:• The common zone will sound and report alarms only when both partitions are armed. If only
one partition is armed, the system ignores faults on the common zone.
• Either partition may arm its system if the common zone is faulted, but once armed, the otherpartition will not be able to arm unless the common zone is first bypassed or the fault iscorrected.
• If either partition is armed and the other is in chime mode, the common zone will not chime.
The common zone will chime if both partitions are disarmed and either is in chime mode.
• Faults on the common zone are displayed on keypads in both partitions.
• Either partition can clear and restore the common zone after an alarm.
–8–

ABOUT THE KEYPADSGeneral Your keypads allow you to control all system functions. The keypads feature atelephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows the
IMPORTANT: If the keynature and location of all occurrences.
pad beeps rapidly uponentering the premises, it
The keypads also feature a built-in sounder which will sound during alarms andindicates that an alarm
troubles. The keypads also "beep" during certain system functions, such as during
has occurred during
entry/exit delay times, in CHIME mode, and when depressing any of the keys (toyour absence and an
acknowledge the key press).
intruder may still be on
the premises. LEAVE
There are two basic types of keypads – a Fixed-Word keypad and an Alpha keyIMMEDIATELY andpad (both described below). Fixed-Word and Alpha keypads are functionally the
CONTACT THE POLICE
same, even though they have different types of displays.
from a nearby safe
location.

2-Line Alpha Keypad 2-line Alpha keypads feature a 2-line, 32-character alphanumeric LCD which candisplay system messages in friendly English. These keypads can also be
programmed with custom zone descriptors. The screen displays depicted in thismanual are those that typically appear on a 2-line Alpha keypad.
1-Line Alpha Keypad 1-line Alpha keypads feature a 16-character alphanumeric LCD which can display
system messages in friendly English. Messages are the same as those for 2-line
Alpha keypads, but are displayed one line at a time. To view the second line of themessage, simply press the # key. To return to the first line, press the # again,
or wait 3 seconds.
After pressing the # key, wait at least 3 seconds before entering a command.
Fixed-Word Keypad Fixed-Word keypads are functionally identical to Alpha keypads, but the LCD display
uses pre-designated words to identify the nature and location of occurrences.

–9–

ABOUT THE KEYPADS

ARMED

READY

OFF

AWAY

STAY

1

2

3

MAX

TEST

BYPASS

4

5

6

INSTANT

CODE

CHIME

7

8

9

0

#

READY

*

PANIC

6139 ALPHA KEYPAD

AWAY
NO AC
STAY
CHIME
BAT
ALARM INSTANTCHECK BYPASSNOT READY
FIRE

 AWAY

ARMED

OFF

AWAY

2

3

TEST

BYPASS

4

5

6

INSTANT

CODE

CHIME

READY

7

8

9

OFF

A

AWAY

STAY

1

2

3

MAX

TEST

BYPASS

4

5

6

INSTANT

CODE

CHIME

7

8

9

0

#

B
C

READY

*

ARMED

STAY

1
MAX

0

NO AC

BYPASS NOT READY

ALARM STAY CHIME BATFIRE CHECK INSTANT

READY

READY

#

*

PANIC

6127/6128

6137
FIXED-WORD KEYPADS– 10 –PANIC

ABOUT THE KEYPADS
Fixed-Word Keypad Displays
AWAY

All burglary zones, interior & perimeter, arearmed.
NO AC
AWAY
CHIME
STAY
STAY Perimeter burglary zones, such as protected
BAT
INSTANT
windows and doors, are armed.
ALARM BYPASSCHECKINSTANT Perimeter burglary zones armed and entry delay
FIRE
NOT READY
is turned off.
STYLE A
BYPASS One or more burglary protection zones have been
bypassed.
NOT READY Appears when burglary portion of the system is
not ready for arming (due to open protection
zones).
READY The burglary portion of the system is ready to bearmed.
NO AC Appears when AC power has been cut off.
STYLE B
System is operating on backup battery power.
AC Appears when AC power is present.
FIXED-WORD KEYPAD DISPLAYSCHIME Appears when the CHIME feature is activated.
BAT Low battery condition in a wireless sensor(if zone number is displayed) or low systembattery (if no zone number is displayed).
ALARM Appears when an intrusion has been detected and the system is armed (also appears during
a fire alarm or audible emergency alarm). Accompanied by the protection zone in alarm.
CHECK Appears when a malfunction is discovered in the system at any time or if an open circuit isdetected in a FIRE zone at any time or a fault in a DAY/NIGHT burglary zone during adisarmed period. Accompanied by a display of zone number in trouble.
FIRE Appears when a fire alarm is present. Accompanied by a display of the zone in alarm.

0000– 11 –

FUNCTIONS OF THE KEYPADS
1.

2.

3.

4.

5.

ALPHA DISPLAY WINDOW: A 1-line or 2-line, Liquid
Crystal Display (LCD).
Displays protection point
identification and system status, messages, and user
instructions.

6.

TEST KEY: Tests the system and alarm sounder.

7.

BYPASS KEY: Removes individual protection zones
from being monitored by the system. Displays currently
bypassed protection zones.

8.

INSTANT KEY: Arms in manner similar to STAY mode,
but turns off the entry delay period, offering greater security
while inside and not expecting any late arrivals. An alarm
will occur immediately upon opening any perimeter
protection point, including entry delay zones

9.

CODE KEY: Allows the entry of additional user codesthat can be given to other users of the system.

10.

CHIME KEY: Turns the CHIME mode on and off. Whenon, any entry through a protected delay or perimeter zone
while the system is disarmed will cause a tone to sound at
the Keypad(s).

11.

READY KEY: When depressed prior to arming thesystem, the keypad will display all open protection zones
within the keypad's home partition.

12.

# KEY: Permits ARMING of the system without use ofa security code ("Quick Arm", if programmed). Also used toview the second line of single-line Alpha keypads.

13.

KEYS 0-9: Used to enter your individual security accesscode(s).

OFF KEY: Disarms the burglary portion of the system,
silences alarms and audible trouble indicators, and clears
visual alarm trouble after the problem has been corrected.
AWAY KEY: Completely arms both perimeter and interiorburglary protection for backup protection by sensing an
intruder's movements through protected interior areas aswell as guarding protected doors, windows, etc. Entrance
can be made through an entry delay zone without causing
an alarm if the system is disarmed before the entry delay
time expires.
STAY KEY: Arms the perimeter burglary protection,
guarding protected doors, windows and other perimeter
protection points, and sounds an alarm if one is opened.
Interior protection is not armed, which allows movement
within your house without causing an alarm. Entrance canbe made through an entry delay zone without causing an
alarm if the system is disarmed before the entry delay time
expires.
MAXIMUM KEY: Arms in manner similar to AWAY mode,but eliminates the entry delay period, thus providing
maximum protection. An alarm will occur immediately upon
opening any protection point, including entry delay zones.

– 12 –

14.

POWER/READY INDICATOR: On
keypads with a “POWER” LED, primary
power is on when lit. If off, system isoperating on backup battery power. On
keypads with a “READY” LED, system isready to be armed if lit, while unlit
indicates system is not ready (a zone isopen).

2

5

1

3

4

6

15. ARMED INDICATOR: (RED) Lit when
the system has been armed (STAY,
AWAY, INSTANT or MAXIMUM).

15

ARMED

READY

A

14

16. INTERNAL SOUNDER: Source ofaudible internal warning and confirmation
sounds, as well as alarms (see"Summary of Audible Notifications").

B

16

C

OFF

AWAY

1

2

STAY

3

MAX

TEST

BYPASS

4

5

6

INSTANT

CODE

CHIME

7

8

9

0

#

*
SHOWN WITH KEYPAD
COVER REMOVED

17

8

9
10

READY

17. A-B-C PANIC KEYS: Some keypads
use key pairs to activate panic alarms,
rather than individual keys. Refer to the
PANIC KEYS section for descriptions ofthese keys.

7

PANIC

11

12

13

TYPICAL ALPHA KEYPADIMPORTANT!: When you use the keypad
to enter codes and commands, press thekeys within 2 seconds of one another. If 2
seconds elapse without a key depression,
the entry is aborted and must be repeatedfrom its beginning.

Fixed-Word Consoles are functionally similar, except forscreen displays.

– 13 –

CHECKING FOR OPEN ZONES
Using theREADY Key

Before arming your system, all protected doors, windows and other protection zones
must be closed or bypassed (see BYPASSING section). Otherwise the keypad will
display a "Not Ready" message. Using the READY key will display all zones that are
faulted, making it easier for you to secure any open zones.
To show faulted zones:
DISARMED - PRESSTO SHOW FAULTS

Note: A green READY indicator (if present) on the keypad will be lit
if the system is ready to be armed. If not lit, the system is not ready.

READY

1.

PRESS THE READY KEY
Do not enter security code, but simply press the
READY key.

2.

F AULT 05 F RONTUPST AIRS BE DROOMSECURE FAULTED ZONES
Typical fault display shows open zones. Secure or
bypass the zones displayed before arming the system.

3.

DISARME D
RE ADY T O ARM

SYSTEM CAN BE ARMED
The "Ready" message will be displayed when all protection zones have been either closed or bypassed.
You may now arm the system as usual.

– 14 –

ARMING PERIMETER ONLY(With Entry Delay ON)
Using the 3
STAY key

Use this key when you are staying home, but might expect someone to use theentrance door later.
When armed in STAY mode, the system will sound an alarm if a protected door orwindow is opened, but you may otherwise move freely throughout the premises. Latearrivals can enter through the entrance door without causing an alarm, but they must
disarm the system within the entry delay period or an alarm will occur.
Close all protected perimeter windows and doors before arming (see CHECKINGFOR OPEN ZONES section). The green READY indicator (if present) on the keypad
should be lit if the system is ready to be armed.
STAY

1.

+
(Security Code)2.

ARME DS T AY

3

ENTER SECURITY CODE THEN PRESS STAY
Example: 7 2 9 6 then press the STAY key.
LISTEN FOR 3 BEEPSThe keypad will beep three times and will display thearmed STAY message. The red ARMED indicator also
lights.

You can restart the exit delay at any time after arming in STAY mode by pressing the
key. This is useful if you wish to open the entry/exit door to let someone in afterarming the system and avoids having to disarm the system and then re-arm it again.

– 15 –

ARMING PERIMETER ONLY(With Entry Delay OFF)
7

Using theINSTANTKey

Use this key when you are staying home and do not expect anyone to use theentrance door.
When armed in INSTANT mode, the system will sound an alarm if a protected door orwindow is opened, but you may otherwise move freely throughout the premises. The
alarm will also sound immediately if anyone opens the entrance door.
Close all protected perimeter windows and doors before arming (see CHECKINGFOR OPEN ZONES section). The green READY indicator (if present) on the keypad
should be lit if the system is ready to be armed.
INSTANT

1.

+(Security Code)

2. ARME D

INST ANT7ENTER SECURITY CODE THEN PRESS INSTANT
Example: 7 2 9 6 then press the INSTANT key.
LISTEN FOR 3 BEEPSThe keypad will beep three times and will display thearmed INSTANT message. The red ARMED indicatoralso lights.

You can restart the exit delay at any time after arming in INSTANT mode by pressing
thekey. This is useful if you wish to open the entry/exit door to let someone in afterarming the system and avoids having to disarm the system and then re-arm it again.

– 16 –

ARMING ALL PROTECTION(With Entry Delay ON)
2

Using the
AWAY KeyUse this key when no one will be staying on the premises.
When armed in AWAY mode, the system will sound an alarm if a protected door orwindow is opened, or if any movement is detected inside the premises. You may leavethrough the entrance door during the exit delay period without causing an alarm. You
may also re-enter through the entrance door, but must disarm the system within theentry delay period or an alarm will occur.
Close all protected perimeter windows and doors before arming (see CHECKINGFOR OPEN ZONES section). The green READY indicator (if present) on the keypad
should be lit if the system is ready to be armed.
AWAY

1.

+
(Security Code)

2. ARME D
AWAY
YOU MAY E XIT NOW

2

ENTER SECURITY CODE THEN PRESS AWAY
Example: 7 2 9 6 then press the AWAY key.
LISTENThe keypad will beep twice, or beep continuously if exit
warning has been programmed for your system, anddisplays the armed AWAY message. The red ARMED
indicator also lights.
The "You May Exit Now" portion of the message
disappears when the exit delay expires.

– 17 –

ARMING ALL PROTECTION(With Entry Delay OFF)
4

Using theMAXIMUMKey

Use this key when the premises will be vacant for extended periods of time such as
vacations, etc., or when no one will be moving through protected interior areas.
When armed in MAXIMUM mode, the system will sound an alarm if a protected door orwindow is opened, or if any movement is detected inside the premises. You may leavethrough the entrance door during the exit delay period without causing an alarm, but an
alarm will be sounded as soon as someone re-enters.
Close all protected perimeter windows and doors before arming (see CHECKINGFOR OPEN ZONES section). The green READY indicator (if present) on the keypad
should be lit if the system is ready to be armed.
MAXIMUM

1.

2.

+

4

ENTER SECURITY CODE THEN PRESS MAXIMUM(Security Code)

Example: 7 2 9 6 then press the MAXIMUM key.

ARME D MAXIMUMYOU MAY E XIT NOW

LISTENThe keypad will beep twice, or beep continuously if exit
warning has been programmed for your system, andwill display the armed MAXIMUM message(AWAY/INSTANT on fixed-word keypads). The red
ARMED indicator also lights.
The "You May Exit Now" portion of the message
disappears when the exit delay expires.

– 18 –DISARMING AND SILENCING ALARMS
Using the1 OFF KeyUse the OFF key to disarm the system and to silence alarm and trouble sounds. See"SUMMARY OF AUDIBLE NOTIFICATION" section for information which will help you
to distinguish between FIRE and BURGLARY alarm sounds.
IMPORTANT: If you return and the main burglary sounder is on, DO NOT enter thepremises, but call the police from a nearby safe location. If you return after an alarm
has occurred and the main sounder has shut itself off, the keypad will beep rapidly
upon entering, indicating that an alarm has occurred during your absence and an
intruder may still be on the premises. LEAVE IMMEDIATELY and CONTACT THE
POLICE from a nearby safe location.
To disarm the system and silence burglary alarms:
OFF

1.

+
(Security Code)2.

DISARME D
RE ADY T O ARM

1

ENTER SECURITY CODE, THEN PRESS OFF
Example: 7 2 9 6 then press the OFF key.
LISTEN FOR 1 BEEP
The “Ready” message will be displayed (if no alarms
have occurred while armed) and the keypad will beep
once to confirm that the system is disarmed.

– 19 –DISARMING AND SILENCING ALARMS(Continued)
Memory of Alarm

If an alarm occurs, the keypad displays the zone number (s) that caused the alarm andthe type of alarm. These messages remain displayed until cleared by a user.
To clear the display, note the zone number displayed and enter an OFF sequence(enter your security code and press the OFF key).
If the "Ready" message will not display, go to the displayed zone and correct the fault(close windows, etc.). If the fault cannot be corrected, notify your alarm company.

– 20 –BYPASSING PROTECTION ZONES
Using the 6
BYPASS KeyThis key is used when you want to arm your system with one or more zones
intentionally unprotected. Bypassed zones are unprotected and will not cause an alarm
when violated while your system is armed. All bypasses are removed when an OFF
sequence (security code plus OFF) is performed. Bypasses are also removed if thearming procedure that follows the bypass command is not successful.
The system will not allow fire zones to be bypassed.

To bypass zones, the system must be disarmed first.
BYPASS

1.

+

6(Security Code)2.
(Zone Numbers)

3. BYPASS 07 F RONTUPST AIRS BE DROOM
Typical bypass message

4.

DISARME D BYPASSRE ADY T O ARM

ENTER SECURITY CODE THEN PRESS BYPASSExample: 7 2 9 6 then press the BYPASS key.
ENTER ZONE NUMBERS
Enter the zone number(s) for the zones to be bypassed(e.g., 01, 02, 03, etc.).
Important! All single-digit numbers must be precededby a zero (for example, enter 01 for zone 1).
WAIT
The keypad will display the word BYPASS along witheach bypassed zone number. Wait for these zones tobe displayed, to be sure that intended zones are
bypassed.
ARM AS USUAL
Arm the system as usual when the keypad displays the"Ready ” message.

– 21 –BYPASSING PROTECTION ZONES (Continued)
Quick BypassYour system may allow you to easily bypass all open (faulted) zones without having toenter zone numbers individually. Ask your installer if this feature is active.
BYPASS

1.

+

6(Security Code)

Example: 7 2 9 6 then press the BYPASS key.

2. BYPASS 07 F RONTUPST AIRS BE DROOM

WAIT
In a few moments, all open zones will be displayed
along with the word BYPASS. Wait for these zones tobe displayed before arming. Arming the system before
zones are displayed eliminates all bypasses.
ARM AS USUAL
Arm the system as usual when the keypad displays the"Ready" message.

Typical bypass message

3.

Displaying
Bypassed Zones

ENTER SECURITY CODE THEN PRESS BYPASSDISARME D BYPASSRE ADY T O ARM

For determining what zones have been previously bypassed. Bypassed zones can bedisplayed only when the system is disarmed, and when the “Bypass” message shownin step 3 above is displayed.
BYPASS

1.

+

6

ENTER SECURITY CODE THEN PRESS BYPASS(Security Code)

Example: 7 2 9 6 then press the BYPASS key.

2. BYPASS 07 F RONTUPST AIRS BE DROOM

WAIT
In a few moments, all open zones will be sequentiallydisplayed along with the word BYPASS.

Typical bypass message– 22 –

CHIME MODE
Using the9Key✝ or selected doors or
windows if chime-by-zonefeature is active. Ask
installer if this featureapplies to your system.

Your system can be set to alert you to the opening of a door or window† while it isdisarmed by using CHIME mode. When activated, three beeps will sound at the
keypad whenever a protected perimeter door or window is opened. Pressing the
READY key will display the open protection points.
Note that the Chime mode can be activated only when the system is disarmed.
To turn Chime Mode on:
CHIME

1.

2.

+

9

ENTER SECURITY CODE THEN PRESS CHIME(Security Code)

Example: 7 2 9 6then press the CHIME key.

DISARME D C HIMERE ADY T O ARM

VIEW
The “Chime” message displays while chime mode ison.

To turn Chime Mode off:
CHIME

1.

+
(Security Code)2.

DISARME D
RE ADY T O ARM

9ENTER SECURITY CODE THEN PRESS CHIME
Example: 7 2 9 6then press the CHIME key.

VIEW
The “Chime” message disappears from the display.

– 23 –PANIC KEYS
(FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS)
Using
Panic KeysYour installer
should note thefunctions that areare active in yoursystem.

Your system may have been programmed to use special keys to manually activate
panic functions. The functions that might be programmed are listed below. See yourinstaller for the function(s) that may have been programmed for your system.
Keys
1 and
3 and #
and #
A*
B*
C*

Active Panic Functions
Function

Zone
95
96
99
95
99
96

* May not be present on your keypad(s).

To use a paired key panic function, simply press both keys of the assigned pair at thesame time. If your keypad has lettered keys for panic functions, press the designated
key and hold down for at least 2 seconds to activate the panic function.
Types of Panic
Alarms* If your system isconnected to an
alarm monitoring
company.

A silent emergency sends an alarm signal
to the alarm monitoring company,* but there
will be no audible alarms or visual displays.
An audible emergency sends anemergency message to the alarm monitoring
company* and sounds a loud, steady alarmat your keypad and at any external sounders
that may be connected (ALARM plus a zone
number is also displayed).
– 24 –A personal emergency alarm sends anemergency message to the alarm monitoring
company* and sounds at keypads, but not atexternal sounders. (A L A R M plus a zone
number is also displayed)
A fire alarm sends a fire alarm message tothe alarm monitoring company* and uniquely
activates keypad and any external sounders(FIRE plus a zone number is also displayed).

USING DEVICE COMMANDS
GeneralInformation

To activate devices

Your system may be set up so that certain lights or other devices can be turned on or
off by using the device command from the keypad. Ask your installer if this has been
done in your system. If programmed for your system, some devices may activate
automatically upon certain system conditions. In this case, the following commands
can be used to override the device activation. See your installer for a full explanation ofthis feature.
ENTER SECURITY CODE THEN PRESS # + 7 + DEVICE NUMBER+#(Security Code)+7+(Device Number)

Example: 7 2 9 6 then press #, then press 7, then enter the number representing thedevice you wish to activate. See your installer for device numbers assigned for your system.

To deactivate
devices

ENTER SECURITY CODE THEN PRESS # + 8 + DEVICE NUMBER+(Security Code)#+8+(Device Number)

Example: 7 2 9 6 then press #, then press 8, then enter the number representing thedevice you wish to deactivate. See your installer for device numbers assigned for your system.
Device12
34

Description

Device5678– 25 –

Description

PAGING FEATURE
GeneralIf the paging feature has been programmed for your system, your pager will respond tocertain conditions as they occur in your system by displaying a 10-digit code. This
code indicates the type of condition that has occurred.

Code Format

The 10-digit pager code takes the following form:
SSSS-EEE-NNN
SSSS = 4-digit subscriber number (this number will always appear at the beginning of
the pager display)
EEE = 3-digit number describing the event that has occurred as follows:
911 = Alarm (NNN following indicates the zone that caused the alarm)
001 = Open, system disarmed (NNN following indicates user number)
002 = Close, system armed (NNN following indicates user number)
811 = Trouble (NNN following indicates the zone that caused the trouble)
NNN = 3-digit user or zone number, depending on the type of event that occurred
Examples:Pager displays: 1234–911–004
This indicates that your system (subscriber 1234) is reporting an alarm (911) due to afault on zone 4 (004).
Pager displays: 1234–001–005
This indicates that your system is reporting an open/disarm (001) by user 5 (005).

– 26 –

SECURITY CODES
GeneralInformation

As an additional safety feature, other users who do not have a need to know your code
can be assigned different security codes. These secondary users are identified by"user numbers," which are selected when assigning a user's security code. You canassign up 14 additional user codes (user numbers 03-16), including the babysitter andduress codes. Note that the master (primary) user of the system is the only one who
can assign codes to secondary (or temporary) users, and is user number 02; user
number 01 is reserved for the installer of the system.
All codes can be used interchangeably when performing system functions (a systemarmed with one user's code can be disarmed by another user's code), with the
exception of the babysitter code described below.
Babysitter Code This code can be used to arm the system in assigned partitions, but cannot disarm thesystem unless the system was armed with this code. This code is typically assigned tosomeone (such as a babysitter) who has a need to arm/disarm the system only at
certain times. The babysitter code is assigned to user 15. The user of this code should
not use the "Quick Arming" feature described below.
Duress CodeThis feature is intended for use when you are forced to disarm or arm the system
under threat. When used, the system will act normally, but can silently notify the alarm
monitoring company of your situation, if that service has been provided. Duress code is
assigned to user 16.
Important: This code is useful only when the system is connected to a alarm
monitoring company.
Quick Arming
Note that if "Quick Arming" was programmed by the installer, the # key can bepressed in place of the security code when arming the system. The security code must
always be used to disarm the system, however.
– 27 –

SECURITY CODES
To Add a User or
Change a User's
Code

Changing the Master
Code
Follow the procedure
for changing a user'scode, but enter user
#02; enter the newcode a second time toconfirm accuracy.
WAIT for keypad beep
before continuing!

Important: Temporary users of the system (e.g., babysitters, cleaning staff) should not be shown how to
use any system function they do not need to know, such as bypassing protection zones for example.

Sequential key depressions for all steps in a procedure must be made within 2
seconds of one another, or else the entire entry is aborted and must be repeated fromits beginning (e.g., perform steps 1, 2, and 3 below with no delay between steps).
CODE

1.

+

8

ENTER MASTER CODE THEN PRESS CODE KEY
Example: 7 2 9 6 then press the CODE key.

(Master Code)

2.

ENTER USER NUMBER
Enter the 2-digit User Number (03-16) for the user you
are adding or changing.
ENTER USER'S CODEEnter the new 4-digit security code for that user.

(User Number)

3.
(User's Code)CODE

To Delete a User

1.

+
(Master Code)2.
(User Number)3.

-----------

8

ENTER MASTER CODE THEN PRESS CODE KEY
Example: 7 2 9 6 then press the CODE key.
ENTER USER NUMBER
Enter the 2-digit User Number (03-16) for the user
whose code you are deleting.
STOP
Wait (about 3 seconds) until the keypad beeps once
before pressing any other key. The code is
automatically deleted.

– 28 –TESTING THE SYSTEM(TO BE CONDUCTED WEEKLY)
5Using theTEST KeyThe TEST key puts your system into the Test mode, which allows each protection
point to be checked for proper operation. The keypad sounds a single beep every 40
seconds as a reminder that the system is in the Test mode.
Note: An alarm message will not be sent to be sent to your alarm monitoring
company during the following tests.
1.

DISARME D
RE ADY T O ARM

2.

+DISARM THE SYSTEM
Disarm the system and close all protected windows,
doors, etc. The “Ready” message should be displayed
and the green READY indicator (if present on the
keypad) should also be lit .
TEST(Security Code)

3.

4.

5

ENTER THE SECURITY CODE THEN PRESS TESTExample: 7 2 9 6 then press the TEST key.
LISTEN. The external sounder should sound for 2
seconds and then turn off.
If the sounder does not sound, CALL FOR SERVICEIMMEDIATELY.
FAULT ZONES. Open each protected door and window
in turn and listen for three beeps from the keypad.
Identification of each faulted protection point should
appear on the display. The display will clear when thedoor or window is closed.
(Continued)– 29 –TESTING THE SYSTEM
Walk in front of any interior motion detectors (if used) andlisten for three beeps. The identification of the detector
should appear on the display when it is activated. The
display will clear when no motion is detected. Note that if
wireless motion detectors are used, there is a 3-minutedelay between activations. This is to conserve batterylife.
To test all smoke detectors, follow the manufacturer's
instructions. The identification of each detector should
appear on the display when each is activated.
If a problem is experienced with any protection point (noconfirming sounds, no display), CALL FOR SERVICEIMMEDIATELY.
When all protection points have been checked and areintact (closed), there should be no zone identification
numbers displayed on the keypad.
When testing is completed, exit the TEST mode bycontinuing with step 5.
OFF

5.

+
(Security Code)1

EXIT TEST MODE
Enter your security code and press the OFF key.
If the test mode is inadvertently left active, it
automatically turns off after 4 hours.

– 30 –

TROUBLE CONDITIONS
Typical "Check"
Displays* Note that zone
number 9 represents a problem
with wireless receivers or othersystem devices,which are not user
serviceable. CALL
FOR SERVICEIMMEDIATELY.

The word CHECK on the Keypad's display, accompanied by a rapid "beeping" at the
Keypad, indicates that there is a trouble condition in the system. The displays inparenthesis may appear on non-alpha keypads when the associated trouble condition
is present.
To silence the beeping sound for "check" conditions, press any key.
1. CHECK +Zone
Descriptors

Indicates that a problem exists with those zone(s)*. First, determine if the zone(s) displayed are intact and make them so if they
are not. If the zone uses a wireless detector, check that changes
in the room (moving furniture, televisions, etc.) are not blocking
wireless signals from the detector. If the problem has been corrected, the zone descriptor(s) and CHECK should disappear. If not,key an OFF sequence (security code plus OFF) to clear the display. A CHECK condition can also indicate a wiring problem. If the"check" display persists, CALL FOR SERVICE IMMEDIATELY.
Note that the system will not allow arming if a CHECK condition
exists. To arm the system with a CHECK condition present, youmust first bypass the zone(s) having the CHECK condition.

2. Telco Fault(or CHECKand zone 94)

If the telephone line monitor feature has been programmed for yoursystem, this display indicates that the telephone line has been
disconnected or cut. In some systems, this display will beaccompanied by a trouble sound from the keypad and the externalsounder may be activated. CONTACT YOUR SERVICECOMPANY IMMEDIATELY.
To silence the trouble sound, enter your security code plus OFF.
– 31 –

TROUBLE CONDITIONS (Continued)* The beeping that
accompanies a low
battery display (items
4 and 5) can be
stopped by enteringan OFF sequence(code + OFF)** Not all systems use
wireless transmitters.

3. COMM. FAILURE (or F C) Indicates that a failure has occurred in thetelephone communication portion of your system.
CALL FOR SERVICE IMMEDIATELY.
4. SYSTEM LO BAT
Indicates that a low system battery condition exists,(or BAT with no zone No.) accompanied by a once-per-minute "beeping"* atthe Keypad. CALL FOR SERVICE IMMEDIATELY.
5. LO BAT + zone descriptor(or BAT with zone No.)

6.

7.

8.
9.
10.

Indicates that a low battery condition exists in thewireless transmitter** displayed, and accompanied
by a once-per-minute "beeping"* at the Keypad.
CALL FOR SERVICE IMMEDIATELY.
MODEM COMM
Indicates that the control is on-line with the central(or C C)station's remote computer. The control will not
operate while on-line. Wait a few minutes. The
display should disappear.
POWER indicator (if present) The system is operating on battery power only.
is off. AC LOSS is displayed If only some lights are out on the premises, check(or NO AC)
circuit breakers and fuses and reset or replace asnecessary. CALL FOR SERVICE IMMEDIATELY if
AC power cannot be restored to the system.
Busy-Standby (or dI)
If this remains displayed for more than 1 minute,system is disabled. CALL FOR SERVICE AT ONCE.
OPEN CIRCUIT (or OC)
The keypad is not receiving signals from the control.
Long Rng Trbl (or bF) If programmed, back-up Long Range Radio
communication has failed. CALL FOR SERVICE AT
ONCE.
– 32 –

FIRE ALARM SYSTEM (IF INSTALLED)
GeneralYour fire alarm system (if installed) is active 24 hours a day, providing continuous
protection. In the event of an emergency, the installed smoke and heat detectors willautomatically activate you security system, triggering a loud, interrupted sound fromthe Keypad. An interrupted sound will also be produced by optional exterior sounders.
A FIRE message will appear at your Keypad and remain on until you silence and clear
the alarm display.

In Case Of Fire

1. Should you become aware of a fire emergency before your detectors sense theproblem, go to your nearest Keypad and press the single panic key (or panic keypair) assigned as FIRE emergency (if programmed by the installer) and hold down
for at least 2 seconds. The alarm will sound.
2. Evacuate all occupants from the premises.
3. If flames and/or smoke are present, leave the premises and notify your local Fire
Department immediately.
4. If no flames or smoke are apparent, investigate the cause of the alarm. The zone
descriptor of the zone(s) in an alarm condition will appear at the Keypad.

Silencing A Fire
Alarm

1. Silence the alarm by pressing the OFF key. To clear the alarm display, enter yourcode and press the OFF key again.
2. If the Keypad indicates a trouble condition after the second OFF sequence, checkthat smoke detectors are not responding to smoke or heat producing objects intheir vicinity. Should this be the case, eliminate the source of heat or smoke.
3. If this does not remedy the problem, there may still be smoke in the detector. Clear
it by fanning the detector for about 30 seconds.
4. When the problem has been corrected, clear the display by entering your code andpressing the OFF key.

– 33 –NATIONAL FIRE PROTECTION ASSN.
RECOMMENDATIONS ON SMOKE DETECTORSWith regard to the number and placement of smoke/heat detectors, we subscribe to therecommendations contained in the National Fire Protection Association's (NFPA) Standard #72
noted below.
Early warning fire detection is best achieved by the installation of fire detection equipment in all
rooms and areas of the household as follows: A smoke detector installed outside of eachseparate sleeping area, in the immediate vicinity of the bedrooms and on each additional storyof the family living unit, including basements and excluding crawl spaces and unfinished attics.
In addition, the NFPA recommends that you install heat or smoke detectors in the living room,
dining room, bedroom(s), kitchen, hallway(s), attic, furnace room, utility and storage rooms,
basements and attached garages.

✪

KITCHEN

DINING▲✪✪BEDROOM BEDROOM✪TV ROOM■✪✪

LIVING ROOMBEDROOM▲

KITCHEN✪

DINING✪▲BDRM■ BDRM
LIVING ROOM✪✪■BEDROOM✪■BEDROOM✪■✪BEDROOMTOBR

BEDROOM■▲

LVNG RM■ Smoke Detectors for Minimum Protection✪ Smoke Detectors for Additional Protection▲ Heat-Activated Detectors■
BASEMENT– 34 –▲KTCHN. CLOSEDDOORGARAGEEMERGENCY EVACUATION
Establish and regularly practice a plan of escape in the event of fire. The
following steps are recommended by the National Fire Protection Association:

PORCH

M
ET
OO
OS
DR
CL
BE
M
M
OO
OO
TH
DR
DR
BA
BE
BE

2ND FLOOREN
CH
KIT
BACK DOOR

M
OO
DR
BE

M
OO
TH
DR
BA
BE

1ST FLOOR

•
•
BACK

•
FRONT

1. Position your detector or your interior and/or exterior sounders so that they
can be heard by all occupants.
2. Determine two means of escape from each room. One path of escapeshould lead to the door that permits normal exit from the building. The othermay be a window, should your path be unpassable. Station an escapeladder at such windows if there is a long drop to the ground.
3. Sketch a floor plan of the building. Show windows, doors, stairs androoftops that can be used to escape. Indicate escape routes for each room.
Keep these routes free from obstruction and post copies of the escaperoutes in every room.
4. Assure that all bedroom doors are shut while you are asleep. This will
prevent deadly smoke from entering while you escape.
5. Try the door. If the door is hot, check your alternate escape route. If thedoor is cool, open it cautiously. Be prepared to slam the door if smoke orheat rushes in.
6. When smoke is present, crawl on the ground. Do not walk upright, sincesmoke rises and may overcome you. Clearer air is near the floor.
7. Escape quickly; don't panic.
8. Establish a common meeting place outdoors, away from your house, where
everyone can meet and then take steps to contact the authorities and account for those missing. Choose someone to assure that nobody returns to
the house — many die going back.
– 35 –

MAINTAINING YOUR SYSTEM
Taking Care ofYour System

The components of your security system are designed to be as maintenance-free as
possible. However, to make sure that your system is in reliable working condition.
1. Test your system weekly.
2. Test your system after any alarm occurs (see TESTING THE SYSTEM).

ReplacingBatteries in
Wireless
Sensors

Each wireless sensor in your system has a 9-volt or 3-volt battery. The system detects
a low battery in any wireless sensor, including smoke detectors, the optional personal
emergency transmitter, and the optional portable wireless keypad. (A low battery in a
portable wireless keypad is detected as soon as one of its keys is pressed, and thewired keypad will display "00".)
Alkaline batteries provide a minimum of 1 year of operation, and in most units andapplications, provide 2–4 years of service. 3-volt lithium batteries provide up to 4 ormore years of operation. Actual battery life will depend on the environment in which thesensor is used, the number of signals that the transmitter in the sensor has had tosend, and the specific type of sensor. Factors such as humidity, high or low
temperatures or large swings in temperature, may all lead to the reduction of actual
battery life in an installation.
If you have a low battery in a wireless sensor, a low battery message i s
displayed on the keypad.
In addition, a battery-operated smoke detector with a low battery also emits a single"chirp" sound approximately once every 20–30 seconds, identifying itself as the smoke
detector with the weak battery.
Note: The low battery message comes on as a warning that battery replacement inindicated sensor(s) is due within 30 days. In the meantime, a sensor causing a low
battery indication is still fully operational.
Important: Use only batteries recommended by your installer as replacement.

Wireless sensors
may not have beenused in yoursecurity system– 36 –

MAINTAINING YOUR SYSTEM
Silencing Low
Battery Warning
Tones at the
KeypadYou can silence the keypad’s warning tones by pressing the OFF key, but the
keypad's low battery message display will remain on as a reminder that you have a
low battery condition in one or more of your sensors. When you replace the weak
battery with a fresh one, the sensor will send a "good battery" signal to the control assoon as the sensor is activated (opening/closing of door, window, etc.), causing the
low battery display to turn off. If the sensor is not activated, the display willautomatically clear within approximately 1 hour.

Routine Care • Treat the components of your security system as you would any other electricalequipment. Do not slam sensor-protected doors or windows.

• Keep dust from accumulating on the keypad and all protective sensors, particularly on
motion sensors and smoke detectors.

• The keypad and sensors should be cleaned carefully with a dry soft cloth. Do not
spray water or any other fluid on the units.

– 37 –QUICK GUIDE TO
SYSTEM FUNCTIONSFUNCTION
Check Zones
Arm System

PROCEDURE

Press [ ]Enter code
Press arming key desired(AWAY, STAY, INSTANT,MAXIMUM)
Disarm System
Enter code
Press OFF [1]Bypass zones
Enter code
Press BYPASS [6]Enter zone numbers to be
bypassed (use 2-digit entries)
Quick Bypass
Enter code
Press BYPASS [6] and stop
Chime Mode ON Enter code
Press CHIME [9]Chime Mode OFF Enter code
Press CHIME [9]Test Mode ON
Enter code
Press TEST [5]Test Mode OFFEnter code
Press OFF [1]COMMENTS
Do this to view faulted zones when system not ready.
Do this to arm the system in the mode selected.

Do this to disarm the system and silences alarms.
Do this to bypass protection zones. Bypassed zones are unprotected and will not cause an alarm if violated.
Do this to bypass all faulted zones automatically, if programmed.
Do this to turn on chime mode. Keypad will sound if doors or
windows are violated while system disarmed.
Do this to turn chime mode off.
Do this to enter test mode. Sounds alarm sounder and allows
sensors to be tested.
Do this to turn test mode off. System returns to normal mode.

– 38 –QUICK GUIDE TO
SYSTEM FUNCTIONSFUNCTION
Add or Change
a UserPROCEDURE

Enter master code
Press CODE [8]Enter user's 2-digit user No.
Enter code for that user
Delete a UserEnter master code
Press CODE [8]Enter user number to bedeletedChange a Master Enter master code
Code
Press CODE [8]Press [0] + [2] (master user no.)Enter new 4-digit master code
Enter new master code again

COMMENTS
Do this to add or change a user code.

Do this to delete a user code from the system.

Do this to change the existing master code.

– 39 –

SUMMARY OF AUDIBLE NOTIFICATION(ALPHA DISPLAY KEYPADS)
SOUND

CAUSE

DISPLAY

LOUD, INTERRUPTED*
Keypad & External
LOUD, CONTINUOUS*
Keypad & External
ONE SHORT BEEP
(not repeated)
Keypad only

FIRE ALARM

FIREis displayed; descriptor of zone in alarm is displayed.

BURGLARY/AUDIBLE
EMERGENCY ALARM
a. SYSTEM DISARM
b. SYSTEM ARMING ATTEMPTWITH AN OPEN ZONE.
c. BYPASS VERIFY

ALARM is displayed; descriptor of zone in alarm is also displayed.

ONE SHORT BEEP
(once every 40 seconds)
Keypad only
ONE BEEP every 40 sec.

SYSTEM IS IN TEST MODE

Opened Zone identifications will appear.

a. DISARMED/READY TO ARM is displayed.
b. The number and descriptor of the open protection zone is displayed.
c. Numbers and descriptors of the bypassed protection zones are displayed(One beep is heard for each zone displayed). Subsequently, the following isdisplayed: DISARMED BYPASS Ready to Arm

LOW BATTERY AT A TRANSMITTER LO BAT displayed with description of transmitter.

Keypad only

TWO SHORT BEEPS
Keypad only
THREE SHORT BEEPS
Keypad only

RAPID BEEPING
Keypad only
SLOW BEEPING
Keypad only

ARM AWAY OR MAXIMUM

ARMED AWAY or ARMED MAXIMUMdisplayed. Red ARMED indicator lit.

a. ARM STAY OR INSTANT

a. ARMED STAY or ARMED INSTANT displayed. Red ARMED indicator lit.
b. CHIME displayed, descriptor of open protection zone will be displayed if the[Q] key is pressed.

b. ZONE OPENED WHILE SYSTEMIS IN CHIME MODE.
a. TROUBLE
b. MEMORY OF ALARM
a. EXIT DELAY WARNING (ifprogrammed)
b. ENTRY DELAY WARNING

a. CHECKdisplayed. Descriptor of troubled protection zone is displayed.
b. FIRE or ALARM is displayed; descriptor of zone in alarm is displayed.
a. ARMED AWAY or ARMED MAXIMUM is displayed along with You May
Exit Now
b. DISARM SYSTEM OR ALARM WILL OCCUR is displayed. Exceeding thedelay time without disarming causes alarm.

* If a bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.

– 40 –

GLOSSARY
The following terms are used throughout the manual.
ARM/DISARM: "Armed" simply means that the burglary portion of your system is turned ON and is in astate of readiness. "Disarmed" means that the burglary system is turned OFF, andmust be rearmed to become operational. However, even in a "disarmed" state,"emergency" and "fire" portions of your system are still operational.
KEYPAD: This is the area on your Keypad containing numbered pushbuttons similar to those on
telephones or calculators. These keys control the arming or disarming of the system,and perform other functions which were previously described in this manual.
ZONE: A specific area of protection.
PARTITION: An independent group of zones that can be armed and disarmed without affecting
other zones or users.
BYPASS: To disarm a specific area of burglary protection while leaving other areas operational.
DELAY ZONE: An area of protection containing doors most frequently used to enter or exit (typically, afront door, back door, or door from the garage into the building). The delay zone allows
sufficient time for authorized entry or exit without causing an alarm. Consult yourinstaller for the entry and exit delay times that have been set for your system during
installation and record them in the space provided in this manual on page 7.
DAY/NIGHT ZONE: An area of protection whose violation causes a trouble indication during the disarmed(DAY) mode and an alarm during the armed (NIGHT) mode.

– 41 –

UL NOTICE: This is a "GRADE A" system.

FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following
statement for your information:
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance withthe manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply
with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed toprovide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:• If using an indoor antenna, have a quality outdoor antenna installed.
• Reorient the receiving antenna until interference is reduced or eliminated.
• Move the receiver away from the control/communicator.
• Move the antenna leads away from any wire runs to the control/communicator.
• Plug the control/communicator into a different outlet so that it and the receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions.
The user or installer may find the following booklet prepared by the Federal Communications Commission helpful: "Interference
Handbook". This booklet is available from the U.S. Government Printing Office, Washington, DC 20402.
The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's
Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment.

IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMSIn the event of telephone operational problems, disconnect the control by removing the plug from the RJ31X (CA38A in Canada)
telephone wall jack. We recommend that your certified installer demonstrate disconnecting the phones on installation of the system. Do
not disconnect the phone connection inside the control/communicator. Doing so will result in the loss of your phone lines. If the regularphone works correctly after the control/communicator has been disconnected from the phone lines, the control/communicator has aproblem and should be returned for repair. If upon disconnection of the control/communicator, there is still a problem on the line, notify
the telephone company that they have a problem and request prompt repair service. The user may not under any circumstances (in orout of warranty) attempt any service or repairs to the system. It must be returned to the factory or an authorized service agency for all
repairs.
– 42 –

FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 NOTICEThis equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains,among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If
requested, this information must be provided to the telephone company.
This equipment uses the following jacks:
An RJ31X is used to connect this equipment to the telephone network.
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs
on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, thesum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line,
as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you
believe necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect theoperation of the equipment. If this happens, the telephone company will provide advance notice in order for you to makethe necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact the manufacturer for repair and warranty information. If thetrouble is causing harm to the telephone network, the telephone company may request you remove the equipment fromthe network until the problem is resolved.
There are no user serviceable components in this product, and all necessary repairs must be made by the
manufacturer. Other repair methods may invalidate the FCC registration on this product.
This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service issubject to state tariffs.
This equipment is hearing-aid compatible.
When programming or making test calls to an emergency number, briefly explain to the dispatcher the reason for thecall. Perform such activities in the off-peak hours; such as early morning or late evening.

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WARNING!
THE LIMITATIONS OF THIS ALARM SYSTEM
While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or otheremergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons.
For example:• Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor ordisconnect an alarm warning device.
• Intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will not work without power.
Battery operated devices will not work without batteries, with dead batteries, or if the batteries are not put in properly. Devices
powered solely by AC will not work if their AC power supply is cut off for any reason, however briefly.
• Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if the signal
path has been recently checked during a weekly test, blockage can occur if a metal object is moved into the path.
• A user may not be able to reach a panic or emergency button quickly enough.
• While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not activate orprovide early warning for a variety of reasons in as many as 35% of all fires, according to data published by the Federal Emergency
Management Agency. Some of the reasons smoke detectors used in conjunction with this System may not work are as follows.
Smoke detectors may have been improperly installed and positioned. Smoke detectors may not sense fires that start where smokecannot reach the detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors. Smoke detectors also may
not sense a fire on another level of a residence or building. A second floor detector, for example, may not sense a first floor orbasement fire. Moreover, smoke detectors have sensing limitations. No smoke detector can sense every kind of fire every time. In
general, detectors may not always warn about fires caused by carelessness and safety hazards like smoking in bed, violent
explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, orarson. Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates as
anticipated, may not provide sufficient warning to allow all occupants to escape in time to prevent injury or death.
• Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in their installation manual.
Passive Infrared Detectors do not provide volumetric area protection. They do create multiple beams of protection, and intrusion
can only be detected in unobstructed areas covered by those beams. They cannot detect motion or intrusion that takes placebehind walls, ceilings, floors, closed doors, glass partitions, glass doors, or windows. Mechanical tampering, masking, painting or
spraying of any material on the mirrors, windows or any part of the optical system can reduce their detection ability. Passive
Infrared Detectors sense changes in temperature; however, as the ambient temperature of protected area approaches thetemperature range of 90° to 105°F, the detection performance can decrease.

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WARNING!
THE LIMITATIONS OF THIS ALARM SYSTEM(continued)• Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other sideof closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are lesslikely to waken or alert people inside the bedrooms. Even persons who are awake may not hear the warning if the alarm is muffledfrom a stereo, radio, air conditioner or other appliance, or by passing traffic. Finally, alarm warning devices, however loud, may notwarn hearing-impaired people or waken deep sleepers.
• Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service or
temporarily out of service. Telephone lines are also subject to compromise by sophisticated intruders.
• Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect themselvesfrom the emergency situation. In the case of a monitored alarm system, authorities may not respond appropriately.
• This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed to last as
long as 10 years, the electronic components could fail at any time.
The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance. This alarmsystem should be tested weekly to make sure all sensors and transmitters are working properly.
Installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a substitute for insurance.
Homeowners, property owners and renters should continue to act prudently in protecting themselves and continue to insure their lives
and property.
We continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and their loved ones tolearn about these developments.

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CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENTNOTICEAVIS

The Canadian Department of Communications label identifies certified
equipment. This certification means that the equipment meets certain
telecommunications network protective, operational and safety
requirements. The Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. In some cases, the company's inside wiring associated with asingle line individual service may be extended by means of certified
connector assembly (telephone extension cord). The customer should beaware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs oralterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause torequest the user to disconnect the equipment.
Users should ensure for their own protection that the electrical groundconnections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution: User should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes thepercentage of the total load to be connected to a telephone loop which isused by the device, to prevent overloading. The termination on a loop
may consist of any combination of devices subject only to the requirementthat the total of the Load Numbers of all the devices does not exceed 100.

L'étiquette du ministère des Communications du Canada identifie lematériel homologué. Cette étiquette certifie que le matériel est conforme
à certaines normes de protection, d'exploitation et de sécurité desréseaux de télécommunications. Le ministère n'assure toutefois pas quele matériel fonctionnera à la satisfaction de l'utilisateur.
Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis dele raccorder aux installations de l'entreprise locale detélécommunications. Le matériel doit également être installé en suivant
une méthode acceptée de raccordement. Dans certains cas, les filsintérieurs de l'entreprise utilisés pour un service individuel à la ligne
unique peuvent être prolongés au moyen d'un dispositif homologué deraccordement (cordon prolongateur téléphonique interne). L'abonné nedoit pas oublier qu'il est possible que la conformité aux conditionsénoncées ci-dessus n'empèchet pas la dégradation du service danscertaines situations. Actuellement, les entreprises de télécommunications
ne permettent pas que l'on raccorde leur matériel aux prises d'abonnés,sauf dans les cas precis prévus par les tarifs particuliers de ces
entreprises.
Les réparations du matériel homologué doivent être effectuées pas uncentre d'entretien canadien autorisé désigné par le fournisseur. La
compagnie de télécommunications peut demander à l'utilisateur dedébrancher un appareil à la suite de réparations ou de modifications
effectuées par l'utilisateur ou à cause de mauvais fonctionnement.
Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils demise en terre de la source d'énergie électrique, des lignes téléphoniquesde réseau de conduites d'eau s'il y en a, soient raccordés ensemble.
Cette précaution est particulièrement importante dans les régions rurales.
Avertissement: L'utilisateur ne doit pas tenter de faire ces
raccordements lui-même; il doit avoir recours à un service d'inspection
des installations électriques, ou à un électricien, selon le cas.
L'indice de charge (IC) assigné à chaque dispositif terminal pour éviter
toute surcharge indique le pourcentage de la charge totale qui peut êtreraccordé à un circuit téléphonique bouclé utilisé par ce dispositif. La
terminaison du circuit bouclé peut être constituée de n'importe quelle
combinaison de dispositifs, pourvu que la somme des indices de charge
de l'ensemble des dispositifs ne dépasse pas 100.

– 46 –

OWNER'S INSURANCE PREMIUM CREDIT REQUESTThis form should be completed and forwarded to your homeowner's insurance carrier for possible premium credit.

A. GENERAL INFORMATION:
Insured's Name and Address:

Insurance Company:
ADEMCO's VISTA 20SE
Type of Alarm:

Policy No.:
Other ___________________________

BurglaryFire

Installed by:Serviced by:
Name

Name

Address

Address

B. NOTIFIES (Insert B = Burglary, F = Fire)
Local Sounding Device
Central Station

Both

Police Dept.

Fire Dept.

Name: _______________________________________________________________________
Address:
Phone:

C. POWERED BY: A.C. With Rechargeable Power Supply
D. TESTING:

QuarterlyMonthly

Weeklycontinued on other side

– 47 –OtherOWNER'S INSURANCE PREMIUM CREDIT REQUEST (cont.)
E. SMOKE DETECTOR LOCATIONS
Furnace Room
Basement

KitchenBedrooms

Attic

Living RoomDining RoomHall

Rear DoorAll Exterior Doors

F. BURGLARY DETECTING DEVICE LOCATIONS:
Front Door
Basement Door
1st Floor Windows

All windows

I nterior locations

All Accessible Openings, Including Skylights, Air Conditioners and Vents
G. ADDITIONAL PERTINENT INFORMATION:

Signature:Date:– 48 –SERVICING INFORMATIONYour local Ademco dealer is the person best qualified to service your alarm system.
Arranging some kind of regular service program with him is advisable.
Your local Ademco dealer is:
Name:
Address:

Phone:– 49 –

– INDEX –1-Line Alpha Keypads ...................... 9
2-Partition AWAY Arming ................ 17
AC Loss ......................................... 32
Add A User ..................................... 28
Alpha Keypad ................................... 9
Audible Emergency ............ 11, 24, 40
Away ............ 5, 11, 12, 17, 26, 38, 40
Away Mode ........................ 12, 17, 26
Babysitter Code ............................. 27
Burglary Protection ................. 4, 5, 41
Bypass ............................... 12, 14, 21
Check ....................................... 11, 31
Chime ........................................... 5, 7
Chime Mode ............... 5, 9, 11, 38, 40
Comm. Failure ................................ 32
Common Zone .................................. 8
Delete A User ........................... 28, 39
Disarming ..................... 20, 26, 38, 41
Displaying Bypassed Zones ............ 22
Duress Code ............................ 13, 27
Emergency Evacuation .................. 35
Entry Delay ............................. 5, 7, 11

Exit Delay .. 5, 7, 8, 17, 18, 19, 40, 41
Exit Alarm ......................................... 8Fire .......... 4, 6, 11, 20, 21, 33, 35, 41
Fire Alarm ................................ 33, 40
Fire Protection ................................. 6
Fire Escape .................................... 35
Fixed-Word Keypads ................. 9, 11
Instant ............... 5, 11, 12, 16, 38, 40
Instant Mode ................................. 16
Keypads .................. 9, 10, 11, 12, 13
Lo Bat ...................................... 32, 40
Low Battery ............ 11, 32,36, 37, 40
Maximum ............. 5, 7, 12, 19, 38, 40
Maximum Mode ............................. 19
Memory Of Alarm .......... 6, 20, 26, 40
Modem Comm ............................... 32
National Fire Protect Assn. ..... 34, 35
Not Ready ............. 11, 14, 18, 26, 38
Off Key .......................................... 20
Paging Feature ............................... 26
Panic Functions ............................. 24
Panic Keys ............................... 12, 33– 50 –

Partitioned System .......................... 4
Personal Emergency ..................... 24
Quick Arming ................................. 27
Quick Bypass .................................. 22
Ready Key ............................... 14, 33
Security Codes .................... 5, 27, 28
Silence Alarm ................................ 20
Silent Emergency .......................... 24
Sounder ....... 76, 9, 12, 20, 24, 29, 40
Special AWAY Arming .................... 17
Stay ............. 5, 11, 12, 15, 26, 38, 40
Stay Mode ......................... 12, 15, 26
System Lo Battery ......................... 32
Temporary Users ........................... 28
Test Key ........................................ 29
Test Mode .................... 29, 30, 38, 40
Trouble Conditions .................. 31, 32
User Number ..................... 27, 38, 39
Voice Module ................................... 6
Wireless Sensor ...................... 11, 36
Zones .............................................. 4

ADEMCO ONE YEAR LIMITED WARRANTY
Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller"),
165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials
and workmanship for one year from date of original purchase, under normal use and service. Seller's obligation is limited to
repairing or replacing, at its option, free of charge for parts, labor, or transportation, any product proven to be defective inmaterials or workmanship under normal use and service. Seller shall have no obligation under this warranty or otherwise if the
product is altered or improperly repaired or serviced by anyone other than the Seller. In case of defect, contact the security
professional who installed and maintains your security equipment or the Seller for product repair.
This one year Limited Warranty is in lieu of all other express warranties, obligations or liabilities. THERE ARE NO EXPRESSWARRANTIES, WHICH EXTEND BEYOND THE FACE HEREOF. ANY IMPLIED WARRANTIES, OBLIGATIONS OR
LIABILITIES MADE BY SELLER IN CONNECTION WITH THIS PRODUCT, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, ARE LIMITED IN DURATION TO APERIOD OF ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. ANY ACTION FOR BREACH OF ANY WARRANTY,INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN 12
MONTHS FROM DATE OF ORIGINAL PURCHASE. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANYCONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR
IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY
THE SELLER'S OWN NEGLIGENCE OR FAULT. Some states do not allow limitation on how long an implied warranty lasts orthe exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Seller does not represent that the product may not be compromised or circumvented; that the product will prevent any
personal injury or property loss by burglary, robbery, fire or otherwise; or that the product will in all cases provide adequate
warning or protection. Buyer understands that a properly installed and maintained alarm may only reduce the risk of a burglary,robbery, fire or other events occurring without providing an alarm, but it is not insurance or a guarantee that such will not occur
or that there will be no personal injury or property loss as a result. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY
FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO
GIVE WARNING. HOWEVER, IF SELLER IS HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR
DAMAGE ARISING UNDER THIS LIMITED WARRANTY OR OTHERWISE, REGARDLESS OF CAUSE OR ORIGIN,SELLER'S MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT, WHICH
SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST SELLER. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state. No increase or alteration, written or verbal, to this warranty
is authorized.

– 51 –

ALARM DEVICE MANUFACTURING CO.
A DIVISION OF PITTWAY CORPORATION

165 Eileen Way, Syosset, New York 11791
Copyright © 1997 PITTWAY CORPORATION

àN7527V2hä
N7527V2 Rev.B 11/98