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K5309-1V1 7/02

IMPORTANT!
PROPER INTRUSION PROTECTION
For proper intrusion coverage, sensors should be located at every possible
point of entry to a home or commercial premises. This would include any
skylights that may be present, and the upper windows in a multi-level building.
In addition, we recommend that radio backup be used in a security system sothat alarm signals can still be sent to the Central Monitoring Station in the eventthat the telephone lines are out of order (alarm signals are normally sent overthe phone lines).

EARLY WARNING FIRE DETECTION
Early warning fire detection is important in a home. Smoke and heat detectors
have played a key role in reducing fire deaths in the United States. With regard
to the number and placement of smoke/heat detectors, we subscribe to therecommendations contained in the National Fire Protection Association's
National Fire Alarm Code (NFPA 72). These recommendations can be found on
page 47 of this manual.

$ERXW7KLV0DQXDOThis manual is a step-by-step guide that will acquaint you with the system's
features and benefits. It defines the components and their functions, describes
their operation, and provides clear step-by-step instructions for normal andemergency procedures. Keep this manual in a convenient place so that you canrefer to it as necessary.

–2–

Table of Contents
System Overview ...................................................................................................................................... 5
Introduction ....................................................................................................................................... 5
System Basics .................................................................................................................................... 5
Using the Voice Message Center ...................................................................................................... 7
About The Keypads .................................................................................................................................. 8
General Information.......................................................................................................................... 8
Fixed-Word Display Keypad ........................................................................................................... 10
Functions of the Keypads ....................................................................................................................... 11
Entry/Exit Delays ................................................................................................................................... 14
Entry Delay...................................................................................................................................... 14
Exit Delay ........................................................................................................................................ 14
Exit Alarms...................................................................................................................................... 15
Checking For Open Zones ...................................................................................................................... 16
Using the [∗] Key to Display and Announce System Status.......................................................... 16
Arming the System................................................................................................................................. 17
STAY Mode: Arms Perimeter Only, Entry Delay On .................................................................... 17
NIGHT-STAY Mode: Arms Perimeter Only, Plus Selected Zones ................................................ 17
INSTANT Mode: Arms Perimeter Only, Entry Delay Off ............................................................. 17
AWAY Mode: Arms Entire System, Entry Delay On..................................................................... 17
MAXIMUM Mode: Arms Entire System, Entry Delay Off ............................................................ 17
Arming Commands.......................................................................................................................... 18
Single Button Arming ..................................................................................................................... 19
Single Button “Step” Arming .......................................................................................................... 19
Keyswitch................................................................................................................................................ 20
Using the Keyswitch ....................................................................................................................... 20
Disarming and Silencing Alarms........................................................................................................... 21
Using the [OFF] key ........................................................................................................................ 21
Bypassing Protection Zones ................................................................................................................... 22
Using the BYPASS Key................................................................................................................... 22
Quick Bypass ................................................................................................................................... 23
Chime Mode ............................................................................................................................................ 24
Using the Chime Mode.................................................................................................................... 24
Using the Voice Chime .................................................................................................................... 24
Date and Time ........................................................................................................................................ 25
Viewing the Current Date and Time .............................................................................................. 25
Setting the Date and Time.............................................................................................................. 25
Panic Keys............................................................................................................................................... 26
Using Panic Keys............................................................................................................................. 26
Macro Key Programming & Usage ........................................................................................................ 27
About Macro Keys ........................................................................................................................... 27–3–

Example of Macro Programming .................................................................................................... 28
Using a Programmed Macro Key.................................................................................................... 28
Using Device Commands........................................................................................................................ 29
About Device Commands ................................................................................................................ 29
Paging Feature ....................................................................................................................................... 30
About Automatic Paging ................................................................................................................. 30
About Manual Paging...................................................................................................................... 31
Latch Key Paging ............................................................................................................................ 31
Security Codes & Authority Levels........................................................................................................ 32
About Security Codes ...................................................................................................................... 32
Authority Level Definitions ............................................................................................................ 32
How to Assign User Codes and Attributes ..................................................................................... 33
Accessing Other Partitions (VISTA-20P/PS Series).............................................................................. 34
About Accessing Partitions ............................................................................................................. 34
Using the GoTo Command .............................................................................................................. 35
Multi-Partition Arming ................................................................................................................... 35
Common Zone Operation (VISTA-20P/PS Series).......................................................................... 36
Scheduling............................................................................................................................................... 37
About Scheduling............................................................................................................................. 37
Creating Schedules.......................................................................................................................... 37
Event Logging Procedures...................................................................................................................... 39
About Event Logging....................................................................................................................... 39
Viewing the Event Log .................................................................................................................... 39
Testing the System ................................................................................................................................. 41
About Testing the System ............................................................................................................... 41
Trouble Conditions ................................................................................................................................. 42
Maintaining Your System ...................................................................................................................... 45
Fire Alarm System ................................................................................................................................. 46
Quick Guide to Basic System Functions................................................................................................ 50
Summary of Audible/Visual Notifications ............................................................................................. 51
Regulatory Statements and Warnings .................................................................................................. 53
System Features ..................................................................................................................................... 55
User Setup ....................................................................................................................................... 56
Paging Setup.................................................................................................................................... 57
List of Output Devices..................................................................................................................... 58
LIMITATIONS OF THIS SYSTEM ....................................................................................................... 59
WARRANTY ........................................................................................................................................... 60–4–

System Overview
Introduction
Congratulations on your ownership of an ADEMCO Security System. You've made awise decision in choosing it, for it represents the latest in security protection
technology today, and millions of premises are protected by ADEMCO systems. Thissystem provides:• Three forms of protection: burglary, fire* and emergency• At least one keypad which provides control of system and displays system status• Various sensors for perimeter and interior burglary protection• Smoke or combustion detectors* designed to provide early warning in case of fire.
Your system may also have been programmed to automatically send alarm or status
messages over the phone lines to a Central Monitoring Station.
* Commercial installations and some residential systems may not include fire
protection – check with your installer.
NOTE: The features and procedures described in this manual apply to both the
VISTA-20P/PS Series and VISTA-15P Series security systems. Differences are noted
where applicable.

System Basics
Burglary Protection• Several modes of burglary protection: Stay, Night-Stay, Away, Instant, Maximum.
STAY: arms perimeter zones only and entry delay is on
INSTANT: same as STAY, except entry delay is off
NIGHT-STAY: arms perimeter zones and selected interior zones; entry delay on
AWAY: arms perimeter and all interior zones, entry delay is on
MAXIMUM: same as AWAY, except entry delay is off• You can BYPASS selected zones while leaving the rest of the system armed.
• CHIME mode alerts you to the opening of protected doors and windows while thesystem is disarmed.
Fire Protection• Fire protection is always active (if installed) and an alarm sounds if a firecondition is detected• If necessary, you can manually initiate a fire alarm using the keypad (ifprogrammed).
• Refer to the Fire Alarm System section for information regarding fire protection,smoke detectors and planning emergency exit routes.
Security Codes• You were assigned a 4-digit security code during system installation.
• Use your security code when arming and disarming the system, and when
performing other system functions.
• Other users can be assigned different security codes, each with different
authority levels, which define the system functions a particular user can perform.

–5–System Overview (cont’d)Zones and Partitions• The system sensing devices have been assigned to various “zones,” which are specificareas of protection (e.g., front door, kitchen window, etc.).
• Zone numbers are displayed at the keypad when an alarm or trouble condition occurs
on a sensor.
• Partitions (VISTA-20P/PS Series) provide two independent areas of protection, witheach partition containing a group of zones that can be armed and disarmed without
affecting other zones or users.
• Partitioned systems (VISTA-20P/PS Series) can include a common zone area, which isan area shared by users of both partitions (such as a lobby in a building).
Arming, Step-Arming and Disarming Burglary Protection• The system must be armed before the burglary protection can sense intrusions.
• To arm your system, enter your user code followed by the desired arming key.
• If programmed, the [#] key can be pressed instead of entering the security code whenarming the system.
• You can also use the step-arming feature if programmed, to arm the system. This is afunction key that allows you to arm the system in one of three modes by simply
pressing the key repeatedly.
• To disarm the system, enter your user code, then press the [OFF] key.
Alarms• When an alarm occurs, both the keypad and external sounders will sound, and the
keypad will display the zone(s) causing the alarm.
• If your system is connected to a Central Monitoring Station, an alarm message will
also be sent.
• To stop the alarm sounding, simply disarm the system.
Memory of Alarm• When an alarm condition occurs, the keypad displays the number(s) of thezone(s) that caused the problem, and displays the type of alarm.
• The message remains displayed even after disarming the system, but can becleared with another “off” sequence.
Function Keys
• The “A,” “B,” “C,” and “D” keys on the keypad can be programmed to perform various
functions.
• Functions include: activate a panic alarm, arm the system, provide step arming,
switch lights on/off, send a message to a pager, display Time/Date, and start a
programmed Macro sequence.
Phone Access• If included, a phone module permits you to access the system via a touch-tone phone,either on-premises or by call-in when away.
• When you call in, the phone module announces system status over the telephone, andyou can arm/disarm the system and perform most function commands remotely using
the telephone keys.
• Complete information for using these features is provided with the voice module.

–6–System Overview (cont’d)
Paging Feature• If programmed, the system can automatically send certain system condition
messages to up to four (VISTA-20P/PS Series) or two (VISTA-15P Series) pagers.
• The display consists of code numbers that indicate the type of condition that has
occurred.
Scheduling• Your system can be programmed to automatically perform certain functions (e.g.,
arm the system) at a predetermined time each day.

Using the Voice Message Center
Voice keypads feature a voice message
center that lets you record and playback
one message.

LCD
DISPLAY

SPEAKER• The message can be up to 2.5-minutes
long• The volume control of the message isadjustable.
• Refer to the procedures below whenusing the Message Center functions.

1

ARMED

LEDs

OFF

2

AWAY

3

STAY

RECORDVOLUME

READY

4

MAX

MESSAGE

7

INSTANT

READY

0

#

VOICE

FUNCTIONMIC

STATUSMICROPHONE

PLAY

5

TEST

6

BYPASS

8

CODE

9

CHIME

6160V-003-V0• The message remains in the Keypad’s
memory until a new message isrecorded.

FUNCTION
KEYS

Message Center Functions
To…
record amessage

Press these keys…

#+

FUNCTION

end
recording

0

+

VOICE

Notes…
The red MESSAGE LED lights.
Message remains in memory
until a new message is recorded.
The red MESSAGE LED flashes,
indicating message waiting.

1 OFF
RECORD

1 OFF
RECORDplay amessage#+

FUNCTION

adjust thevolume

#

0

+

VOICE
+

0

3 STAY
PLAY+

2 AWAYFUNCTIONVOICEVOLUMEvolume key [3] ↑ (up) or [6] ↓ (down), then press

The recorded message plays andthe red MESSAGE LED turns
off.
Adjusting message volume also
adjusts status volume. Volume
cannot be adjusted while
playing.

–7–

About The Keypads
General Information
Your keypads allow you to control all system functions and feature the following:• A telephone style (digital) keypad• Liquid Crystal Displays (LCD) that show the nature and location of all occurrences• Built-in sounder that sounds during alarms and troubles. The sounder also "beeps"
during certain system functions and also when depressing any of the keys (toacknowledge the key press).
• Backlighting of the LCD display windows. Backlighting turns on when any key ispressed or when entering the premises through any assigned entry/exit door. Thisfeature is helpful when a keypad is located in a dimly lit area.
• Some keypads have a voice feature that announces the nature and location of all
system occurrences. Voice keypads also announce any faulted entry/exit orperimeter zone when Chime mode is on. Ask your installer if this option has been
programmed for your system.
IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an
alarm has occurred during your absence and an intruder may still be on the premises.
LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.

–8–

Alpha Display

2-line alpha display keypads feature a 2-line, 32-characteralphanumeric LCD that displays system messages in friendly
English. These keypads can also be programmed with custom
zone descriptors.

Fixed-Word Display

Fixed-Word display keypads are functionally identical toAlpha display keypads, but the LCD display uses predesignated words to identify the nature and location of
occurrences.

About The Keypads (cont’d)

ARMED

1 OFF

2 AWAY

3 STAY

ARMED

1

OFF

2

AWAY

3

STAY

READY

4 MAX

5 TEST

6 BYPASS

READY

4

MAX

5

TEST

6

BYPASS

7 INSTANT

8 CODE

9 CHIME

7

INSTANT

8

CODE

9

CHIME

0

#

READY

0

6160-00-001-V0#

6150-00-001-V0

READY

Standard Alpha Display Keypad

ARMED

1

OFF

2

AWAY

3

STAY

RECORDVOLUME

READY

4

MAX

5

TEST

6

BYPASSMESSAGE

7

INSTANT

8

CODE

9

CHIME

READY

0

#

VOICE

FUNCTIONMIC

STATUS

PLAY

6160V-00-006-V0

Standard Fixed-Word Display Keypad

Voice-Capable Alpha Display Keypad–9–About The Keypads (Cont’d)
FIXED-WORD DISPLAY KEYPAD
AWAY:

All burglary zones, interior andperimeter, are armed.

STAY:

Perimeter burglary zones, such asprotected windows and doors, arearmed.
When specific interior zones arearmed and all others bypassed,
the NIGHT and STAY indicators
are both on.
Entry delay is turned off:

NIGHT-STAY:INSTANT:

BYPASS:NOT READY:NO AC:AC:
CHIME:BAT:
ALARM:CHECK:FIRE:

CANCELED:– 10 –NO AC
AWAY NIGHT
PHONE TESTBYPASSNOT READY

ALARM STAYCHIME BAT
FIRE CHECK INSTANT CANCELED

6150disp

FIXED-WORD DISPLAY

Lit with STAY = Instant mode
Lit with AWAY = Maximum modeThis appears when one or more burglary protection zones have been
bypassed.
Appears when burglary portion of the system is not ready for arming (dueto open protection zones). The system is ready to arm when this message
disappears and the READY indicator light comes on.
Appears when AC power has been cut off. System is operating on backup
battery power.
Appears when AC power is present.
Appears when the chime feature is activated.
Low battery condition in a wireless sensor (if zone number displayed) or
low system battery (if no zone number displayed).
Appears when an intrusion has been detected and the system is armed(also appears during a fire alarm or audible emergency alarm).
Accompanied by the protection zone in alarm.
Appears when a malfunction is discovered in the system at any time, or if
an open is detected in a fire zone at any time, or a fault in a DAY/NIGHT
burglary zone during a disarmed period. Accompanied by a display ofzone number in trouble.
Appears when a fire alarm is generated. Accompanied by a display of thezone in alarm.
A FIRE display also appears when a fire alarm is manually activated,accompanied by a display of emergency key zone number programmed for
fire.
Appears when an alarm has been silenced by the Code + OFF sequence
and will remain on until another Code + OFF sequence is keyed.

Functions of the Keypads
2

1

3

4

20

19
18

17
16

5

1

ARMED

READY

OFF

2

AWAY

RECORDVOLUME

4

5

MAX

TEST

3

STAY

PLAY

6

BYPASS

67
8
9

7

MESSAGE

MIC

14 13

INSTANT

8

READY

CODE

9

CHIME

0

#

STATUSVOICEFUNCTION

12

11

10
6160V-00-007-V0

15

Voice-capable 2-line Alpha keypad(shown with flip-down front door removed)

IMPORTANT!
•

Match the numerical callouts in the above graphic with the corresponding number on thefollowing pages for a description of usage.

•

When entering codes and commands, sequential key depressions must be made within 4-5
seconds of one another. If 4-5 seconds elapse without a key depression, the entry will beaborted and must be repeated from its beginning. Be sure to observe this precaution when
performing any of the procedures in this manual.

• If you make a mistake while entering a security code, stop, press the [✱] key, and thenstart over. If you stop in the middle while entering a code, and then immediately start
the entry over, an erroneous code might be entered.

– 11 –

Functions of the Keypads (cont’d)[PLAY] On Voice keypads, used inconjunction with the FUNCTION and
VOICE keys to play the recorded
message.

NOTE: The functions printed directly on
the keys indicate their primary purpose; thefunctions printed under some of the keys
(shown in brackets under the respectivekey), indicate their alternate or secondary
purpose.
1. DISPLAY WINDOW
Alpha Display Keypads: 2-line, 32character Liquid Crystal Display (LCD)
keypads that display protection point
identification, system status, andmessages.
Fixed-Word Display Keypads:
Display protection zone ID and systemstatus messages using pre-designatedwords in the LCD display area.
2.

1

OFF

Disarms burglary portion of

the system, silences alarms andaudible trouble indicators, and clears
visualdisplay
after
problem's
correction.
[RECORD] On Voice keypads, used inconjunction with the FUNCTION and
VOICE keys to record up to a 2.5minute message.
3.

2 AWAY

3 STAY

Arms perimeter portion ofburglarysystemonly.
Interior
protection is not armed, allowing
movement within premises withoutcausing an alarm.

– 12 –

5.

4 MAX

Arms the entire burglary

system, perimeter and interior, but
without entry delay feature. Entering
via an entry/exit door will cause an
alarm.
6.

5 TEST Tests the system and alarmsounder if disarmed. Refer to Testing
The System section for test procedures.

7.

6 BYPASS

Removes

individual

protection zones from being monitoredby the system.
[ ↓ ] On Voice keypads, used inconjunction with the FUNCTION and
VOLUME keys to lower the message
and voice system status volume.
8.

7 INSTANT Arms in manner similar to
the STAY mode, but without the entry
delay feature.
Entering via an entry/exit door willcause an alarm.

Arms the entire burglary

system, perimeter and interior.
[VOLUME] On Voice keypads, used inconjunction with the FUNCTION anddesired volume control keys ↑ [3] or ↓[6] to adjust the volume of a recorded
message or voice system status.
4.

[ ↑ ] On Voice keypads, used inconjunction with the FUNCTION and
VOLUME keys to raise the message
and voice system status volume.

9.

8 CODE Used to assign additional user
codes for other users of the system.

10. 9 CHIME Turns CHIME mode on andoff. When on, the opening of windows ordoors while the system is disarmed willsound 3 beeps at the keypad(s).

Functions of the Keypads (cont’d)
11. #This key can be used for "Quick

Arming" of the system without use of asecurity code (if programmed).
[FUNCTION] On Voice keypads, enables
the desired voice or volume function.
12. 0[VOICE] On Voice keypads, enables theRECORD,VOLUME
and
PLAY
functions.
13. ✱ READY Used to display all open
protection zones.
[STATUS] On Voice keypads, a
momentary press of the STATUS key
annunciates the current system status.
Pressing the STATUS key a second
time annunciates and displays system
and/or zone faults (if they exist).
14. KEYS 0–9: Used to enter your security
code(s) and to perform their associatedsystem functions after the security code
has been entered.

15. MICOn voice keypads, microphone
Message Center recordings.

for16. MESSAGE LED INDICATOR: (RED)On Voice keypads, flashes red whenmessage waiting or lights red (steady)when in record mode.
17. READY LED INDICATOR: (GREEN)
Lit when the system is ready to bearmed (no faults present). While thesystem is disarmed, this indicator will
go on and off as protection zones areclosed and opened.
18. ARMED LED INDICATOR: (RED)Lit when the system has been armed.
19. FUNCTION KEYS: Keys A, B, C, D
may have been programmed for avariety of functions, including panic(emergency) functions. For details, see
the Function Keys section.
20. INTERNAL SPEAKER: The built-in
speaker mimics the alarm sounder
during alarms, and will also "beep"
during certain system functions. The
speaker also provides voice playback for
any recorded messages.

– 13 –

Entry/Exit Delays
Entry Delay
Entry Delays give you time to disarm the system when you re-enter through thedesignated entrance door. You must disarm the system before the entry delay period
ends, or an alarm will occur. The keypad beeps during the entry delay period, reminding
you to disarm the system. There are two entry delays (if programmed). The first is foryour primary entrance and the second can be used for a secondary entrance, where alonger delay is required to walk to the keypad to disarm the system.
You can also arm the system with no entry delay at all by using the INSTANT or
MAXIMUM arming mode. This mode provides greater security while on the premises orwhile away for extended periods of time.
See your installer for your delay times.

Partition 1 ___________________________________________________________
Exit Delay:

seconds

Entry Delay 1:

seconds

Entry Delay 2:

seconds

NOTE: Entry/Exit times set for partition 1 also apply to the Common Zone of
the VISTA-20P/PS Series.
Partition 2 (on VISTA-20P/PS Series only) ___________________________
Exit Delay:

seconds

Entry Delay 1:

seconds

Entry Delay 2:

seconds

Exit Delay
Exit delay gives you time to leave through the designated exit door without setting off
an alarm. Exit delay begins immediately after arming your system in any arming modeand Alpha Display keypads display the message “You May Exit Now.” When “You may
exit now” disappears, the system is fully armed. If programmed, a slow beeping willsound during the exit delay period until the last 10 seconds, which then changes to fast
beeping (alerting you to the end of exit delay). If you cannot leave within this delay time
period, you should stop, disarm the system, and start over to avoid a false alarm.
Exit Delay Restart (if programmed):If you wish to open the entry/exit door to let
someone in after arming STAY, you can restart the exit time delay at any time – simply
press the [✱] key, then let that person in. The system automatically rearms when theexit delay expires, thereby avoiding having to disarm the system and then rearm it
again.
Additionally, when the system is armed AWAY, reopening and closing the entry/exit
door before exit delay time expires (e.g., re-entering to get a forgotten item), will resetthe exit delay time.

– 14 –

Entry/Exit Delays (cont’d)
Exit Alarms
Whenever you arm the system, the exit delay begins. If an entry/exit door or interiorzone is faulted when the exit delay ends (e.g., exit door left open), the system sounds
an alarm and starts the entry delay timer. If you disarm the system before the entry
delay ends, the alarm sound stops and the message "CANCELED ALARM" or "CA" isdisplayed on the keypad, along with a zone number indicating the faulted zone. No
message is sent to the Central Monitoring Station.
To clear the exit alarm condition, the open zone must be made intact; to clear the
display, enter your 4-digit code plus OFF.
If you do not disarm the system before the entry delay ends, and an entry/exit door orinterior zone is still open, the alarm sound continues and an "exit alarm" message issent to the Central Monitoring Station. The message ""EXIT ALARM" or "EA" isdisplayed on the keypad, along with a zone number indicating the faulted zone. To
stop the alarm, the system must be disarmed (your code plus OFF); to clear the
display, enter your code plus OFF a second time.
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two
minutes after the end of the exit delay.
Your system may have been programmed for this feature to minimize false alarms
sent to the Central Monitoring Station. Ask your installer if "Exit Alarm" is active inyour system. If so, check this box.

– 15 –

Checking For Open Zones
Using the [∗] Key to Display and Announce System Status
Before arming your system, all protected doors, windows and other protection zones
must be closed or bypassed; otherwise the keypad will display a "Not Ready"message.
Use the READY key to display all faulted zones, making it easier for you to identify
and secure any open zone.
1. Press [✱] (do not enter code first) to display faulted
zones.
2. Secure or bypass the zones displayed.
The keypad’s READY indicator lights when all
protection zones have been either closed or bypassed.
3. Arm the system as desired.

Alpha Display:

DISARMED - PRESS ∗TO SHOW FAULTS
Fixed-Word Display:
Zone no. and “NOT READY”

Voice Status: Voice keypads (if installed), can announce system status and faulted
zones (up to 3 zone descriptors) if the Voice Status feature is turned on.
To turn the Voice Status feature on/off: Press the following keys:[#] + [0] + [2] + [4] (also turns on Voice Chime mode; see Chime mode section)
To announce Status: Press [✱] STATUS key once.
To announce faulted zones: Press the [✱] STATUS key a second time within 5
seconds of the first press.

– 16 –

Arming the System
STAY Mode: Arms Perimeter Only, Entry Delay On• Used when you want to arm the system with persons staying inside (or if you havepets that are moving throughout the premises).
• The perimeter sensors are armed, but interior sensors are left disarmed.
• Exit delay begins (you can leave through the entry/exit door, if desired).
• An alarm sounds if any protected window or non-entry/exit door is opened.
• You may otherwise move freely within the premises.
• Persons entering later can enter through an entry/exit door, but they must disarm
the system within the entry delay period to avoid sounding an alarm.

NIGHT-STAY Mode: Arms Perimeter Only, Plus Selected Zones• Use NIGHT-STAY mode to provide increased security while staying inside.
• Arms same as STAY mode, but also arms preselected interior sensors (programmedby your installer), while other interior sensors are left disarmed.
• Persons entering later can enter through an entry/exit door but they must disarm
the system and must not violate any of the programmed interior zones to avoid
sounding an alarm.
• IMPORTANT: When NIGHT-STAY mode is on, the selected interior zones arearmed and cause an alarm if anyone enters those areas (e.g., waking in the middleof the night). To avoid sounding an alarm, you must disarm the system before any
activity takes place in those interior zones.

INSTANT Mode: Arms Perimeter Only, Entry Delay Off• Used when staying inside and do not expect anyone to use an entry/exit door.
• Arms same as STAY mode.
• An alarm sounds immediately if any protected perimeter window or any door is
opened, including entry/exit doors.
• IMPORTANT: Arming the system in this mode greatly increases the chance offalse alarms. Use extreme care in selecting this mode of arming.

AWAY Mode: Arms Entire System, Entry Delay On• Used when nobody will be staying inside (including pets).
• The entire system (interior and perimeter) is armed.
• Exit delay begins letting you leave through the entry/exit door.
• An alarm sounds if a protected window or any door is opened, or if any movement
is detected inside your premises.
• You can re-enter through an entry/exit door, but you must disarm the system
within the entry delay period to avoid sounding an alarm.

MAXIMUM Mode: Arms Entire System, Entry Delay Off• Used when leaving the premises for extended periods (e.g., vacation).
• Arms same as Away mode, but entry delay is off.
• An alarm sounds same as Away mode, and sounds upon opening entry/exit doors.

– 17 –

Arming the System (cont’d)Arming Commands
Before arming, close all perimeter doors and windows and make sure the Ready to Arm
message is displayed.
ModePress these keys…

Keypad Confirms By…

STAY

security code + 3 STAY

• three beeps• armed STAY message displayed• red ARMED indicator lights

NIGHTSTAY

security code + 3 STAY + 3 STAYINSTANT

security code + 7 INSTANT

AWAY

security code + 2 AWAY

• three beeps• NIGHT-STAY message displayed• red ARMED indicator lights• three beeps• armed STAY message displayed• red ARMED indicator lights
Note that entry delay is turned off.
two beeps, or, if programmed, beeping forduration of exit delay• armed AWAY message displayed• red ARMED indicator lights
Leave the premises through an entry/exit
door during the exit delay period to avoid
causing an alarm. The keypad beeps
rapidly during the last 5 seconds of theexit delay to warn you that it is ending.
• same as AWAY (described above)
Note that entry delay is turned off.

MAXIMUM security code + 4 MAX

Quick Arming
If "Quick Arming" was programmed by the installer, the [#] key can be pressed inplace of the security code when arming the system in any of the arming modes.
However, the 4-digit security code must always be used to disarm thesystem.
Function Key Arming
For any arming command, a function key may have also been programmed for yoursystem. If so, you can press and hold the appropriate function key for 2 seconds toarm the system. See your installer for the designated functions (see Single Button
Arming section).
Refer to the Accessing Other Partitions section for information on multi-partition
arming (VISTA-20P/PS Series only).

– 18 –

Arming the System (cont’d)Single Button Arming
The “A”, “B”, “C”, and/or “D” keys on your keypad may have been programmed forsingle-button arming. Note that while it is not necessary to use a security code forarming (by using the Quick Arm method described previously), a security code must
always be used to disarm the system.
If Single-Button Arming is programmed:• A function key has been assigned to a specific type of arming: STAY mode,
NIGHT-STAY mode, AWAY mode, or STEP-ARMING (see Step-Arming
paragraph).
• You DO NOT need to enter your user code before pressing the function key but
you always need your user security code to DISARM the system.
Before arming, close all perimeter doors and windows.
Alpha Display:
1. Press and hold the assigned function key for 2
seconds (no code is required). Function keys are
DISARMED
shown below.
READY TO ARM
A

1

B

4

C

7

D

*

2

AWAY

3

STAY

5

TEST

6

BYPASS

INSTANT

8

CODE

9

CHECK

READY

0

OFF

Fixed-Word Display: Green LED lit#
ADT3000-007-V0

2. The keypad begins beeping and displays thearmed message. The red ARMED indicator also
lights.

Alpha Display:

ARMED***AWAY***YOU MAY EXIT NOW
Fixed-Word Display: AWAY

Single Button “Step” Arming
Single-Button “Step” arming may be programmed into one of the lettered keys (A, B,
C, or D). Check with your installer to see if this has been done in your system.
If Step-Arming is programmed:• The assigned key provides a choice of three levels of security.
• The selected key can be pressed once, twice, or three times, increasing the level of
security with each press, as follows
Key

First Press

Second Press

Third Press

Ø

Ø

Ø

Ø

A, B, C, D

Armed-STAY

Armed NIGHT-STAY(if programmed)

Armed-AWAY– 19 –

Keyswitch
Using the Keyswitch
Your system may be equipped with a keyswitch for use when arming and disarming.
Red and green lights on the keyswitch plate indicate the status of your system asfollows:
Green Light: Lights when the system is disarmed and ready to be armed (noopen zones). If the system is disarmed and the green light is off, it
indicates the system is not ready (one or more zones are open).
Red Light:

Lights or flashes when system is armed in AWAY or STAY mode.
See your installer for the meanings of the lit red light:
Lit Steady = system armed AWAY or
system armed STAY and exit delay has expired
Flashing= system armed STAY and exit delay timer active

Rapid flashing = an alarm has occurred (memory of alarm).
Before arming, close all perimeter doors and windows.
To arm in the AWAY mode:
Turn the key to the right for 1/2 second and release.
Keypads beep twice and the red indicator lights or
flashes.
To arm in the STAY mode:
Turn the key to the right and hold for longer than 1
second, then release. Keypads beep three times andthe red indicator lights or flashes.
To disarm the system:
Turn the key to the right and release. The red lightturns off

– 20 –GREEN

RED

Disarming and Silencing Alarms
Using the [OFF] key
The OFF key is used to disarm the system, silence alarm and trouble sounds, andclear alarm memories.
IMPORTANT: If you return and the main burglary sounder is on, DO NOTENTER, but CONTACT THE POLICE from a nearby safe location.
If you return after an alarm has occurred and the main sounder has shut itself off,the keypad will beep rapidly upon your entering, indicating that an alarm
has occurred during your absence.
LEAVE AT ONCE, and CONTACT THE POLICE from a nearby safe location.
+ 1

1.

OFF

(Security Code)

The “READY” indicator light will be lit if all zones
are secure, and the keypad will emit a single tone toconfirm that the system is disarmed.

Alpha Display:✱✱✱✱DISARMED✱✱✱✱READY TO ARM
Fixed-Word Display: READYNOTE: If entry delay has started (you’ve opened theentry door), you do not need to press the OFF key –simply enter your security code.
2. To Silence a Burglary Alarm and Clear a Memory of AlarmEnter your security code and press the OFF key to silence the alarm (orwarning tones of a Memory of Alarm).
Note the zone in alarm on the keypad display, and correct the problem (close
door, window, etc.). After correcting the problem, enter the security code plus
OFF sequence again to clear the keypad’s Memory of Alarm display.
3. To Silence a Fire Alarm and Clear a Memory of Alarm
Simply press the OFF key to silence the alarm. Then enter the security code
plus OFF sequence twice to clear the keypad's Memory of Alarm display. See theFire Alarm System section.

– 21 –

Bypassing Protection Zones
Using the BYPASS Key
Use this key when you want to arm your system with one or more zones
intentionally unprotected. The system must be disarmed first.
Vent Zones: Your system may have certain windows set as “vent” zones, which areautomatically bypassed if left open when arming the system (you do not need tomanually bypass them). However, if a vent zone window is closed after arming, it
becomes protected and will cause an alarm if opened again while the system isarmed.
When bypassing zones:• The system must be disarmed before you can bypass zones.
• Bypassed zones are unprotected and will not cause an alarm if violated.
• The system will not allow fire zones to be bypassed.
• Zones are automatically unbypassed when the system is disarmed.
+ 6 BYPASS + zone numbers (see below)

1.
(Security Code)Enter the 2-digit zone number(s) for the zone(s) to be
bypassed (e.g., 06, 10, 13, etc.). Single digit zone
numbers must be preceded by a zero (e.g. 05, 06).
2. When finished, the keypad will momentarily display a"Bypass" message for each bypassed zone number.
Wait for all bypassed zones to be displayed.
Arm the system as usual. When armed, the arming
message is displayed with “ZONE BYPASSED.”
To display bypassed zones prior to arming, enter
your security code and press the [6] BYPASS key.

Alpha Display:

DISARMED - PRESS* TO SHOW FAULTS
Fixed-Word Display:
NOT READY
Alpha Display:

DISARMED BYPASSREADY TO ARM
Fixed-Word Display: BYPASS
Alpha Display:

ARMED: STAYZONE BYPASSED
Typical armed display after
bypassing zones.

– 22 –

Bypassing Protection Zones (cont’d)
Quick Bypass
If programmed, "Quick Bypass" allows you to easily bypass all open (faulted) zones
without having to enter zone numbers individually. This feature is useful if, forexample, you routinely leave certain windows open when arming at night.
+

1.

6 BYPASS + [#](Security Code)In a few moments, all open zones will be displayed
and automatically bypassed. Make sure that only thosezones that you wish to leave unprotected are bypassed,
and that there are no other zones unintentionally left
open.

2. Wait for all bypassed zones to be displayed, then arm
the system as desired.
Ask your installer if "Quick Bypass" is active for yoursystem, and if so, check here:

Alpha Display:

DISARMED - PRESS* TO SHOW FAULTS
Fixed-Word Display: NOTREADYAlpha Display:

DISARMED BYPASSREADY TO ARM
Fixed-Word Display: BYPASS– 23 –

Chime Mode
Using the Chime Mode
CHIME mode alerts you to the opening of a perimeter door or window while thesystem is disarmed.
When Chime mode is activated:• Three tones sound at the keypad whenever a perimeter door or window is opened.
• Interior zones do not produce a tone when they are faulted.
• Pressing the READY key will display the open protection points.
• Chime mode can be used only while the system is disarmed.
To turn Chime Mode on:+ 9 CHIME(Security Code)

The CHIME message will appear. Perimeter zones
will cause a tone when faulted.
To turn Chime Mode off:
+ 9 CHIME(Security Code)

The CHIME message will disappear.

Alpha Display:

DISARMED CHIME
Ready to Arm
Fixed-Word Display: CHIME

Alpha Display:✱✱✱✱DISARMED✱✱✱✱READY TO ARM
Fixed-Word Display: READY

Using the Voice Chime
Voice keypads have a feature that works in concert with the Chime Mode called Voice
Chime. Voice chime provides a voice status annunciation, chime, and display when
any faulted entry/exit or perimeter zone exists. Ask your installer if this option has
been enabled for your system.
You may set the voice annunciation portion of Voice Chime on or off by pressing the[#] [0] [2] [4] keys (if the normal Chime mode as described above has been turned on).
This also toggles the Voice System Status on or off. When off, the keypad’s internalsounder will still provide chime if normal Chime mode is on.

– 24 –

Date and TimeViewing the Current Date and Time
The system lets you view its time and date setting on an alpha keypad.
+ [#] + [6] [3]Alpha Display:✱✱✱✱DISARMED✱✱✱✱(Security Code)OR,
Press the function key (A, B, C, or D) for viewing
current date and time, if programmed.
A typical time/date display is shown.
The display will remain on for about 30 seconds.
“ A”

“ B”

“ C”

READY TO ARM

TIME/DATE
SAT
12:05AM_05/09/00“ D”

If one of the above keys has been programmed for the date/time display feature,
place a check mark in the box beneath that key.

Setting the Date and TimeYou can set the time and date by doing the following:1.

+[#] + [6] [3](Security Code)Alpha Display:✱✱✱✱DISARMED✱✱✱✱READY TO ARM
2. Press [∗] when the time/date is displayed.
A cursor appears under the first digit of the hour.
To move cursor ahead, press [∗]. To go back, press [#].
• Enter the 2-digit hour setting.
• Enter the 2-digit minute setting.
• Press [1] for PM or [0] for AM.
• Enter the last two digits of the current year.
• Enter the 2-digit month setting.
• Enter the 2-digit day setting.
3. To exit, press [∗] when cursor is at the last digit, or
wait 10 seconds.

TIME/DATE
SAT
04:04PM 10/17/00
Current time display

TIME/DATE
SAT
04:04P2000/10/17
Time/date editing display– 25 –

Panic Keys
Using Panic KeysYour system may have been programmed to use special keys to manually activate
emergency (panic) functions as follows:This Function
Silent Alarm

Sends This Signal*silent alarmWith This Sounding…
no audible alarm; displays, “Press [∗]to show faults,” indicating that asilent alarm has been initiated.
Audible Alarm
audible alarma loud, steady alarm at keypad(s) andat any external sounders that may beconnected.
Personal Alarm
auxiliary alarmsteady alarm sound at keypad(s), but
not at external bells or sirens.
Fire Alarm
fire alarm
temporal (pulsing) sound at externalbells and sirens.
*All panic functions send signals to the Central Monitoring Station, if connected.
Normal Alpha Display:

To activate a Panic Function:
Press and hold down for at least 2 seconds whichever
lettered key on the keypad has been programmed forthe desired emergency function.
OR
Press both keys of the assigned key pair at the sametime.

✱✱✱✱DISARMED✱✱✱✱READY TO ARM
Fixed-Word Display: READY
Typical Panic Alpha Display:

ALARM 96 ZONE 96
Fixed-Word Display: 96 and ALARM

PRESS BOTH KEYS
OF DESIRED PAIR
AT THE SAME TIMEAZONE 99

C
ZONE 96

ARMED

1

OFF

2

AWAY

3

STAY

READY

4

MAX

5

TEST

6

BYPASS

7

INSTANT

8

CODE

9

CHIME

READY

0

D

Lettered Panic Keys#

ZONE 95

6160-00-003-V0

B

ARMED

1

OFF

2

AWAY

3

STAY

READY

4

MAX

5

TEST

6

BYPASS

7

INSTANT

8

CODE

9

CHIME

READY

0

ZONE 96#

ZONE 996160-00-004-V0

ZONE 95

Panic Key Pairs

See your installer and use the chart provided in the Features Programmed in Your
System section to note the functions that have been programmed for your system.

– 26 –

Macro Key Programming & Usage
About Macro Keys
The “A”, “B”, “C” or “D” keys can be used to automatically activate a series ofcommands of up to 16 keystrokes, if programmed for this function. These keystrokes,
as a group, are called “macros” and are stored in the system's memory.
• Typical macro functions can include:- Arming sequences: STAY, NIGHT-STAY, INSTANT, or AWAY
- Bypassing particular zone(s)- Activating relay(s) for turning on (or off) lights, fans, etc.
• Up to four (VISTA-20P/PS Series) or two (VISTA-15P Series) macros can be
assigned – but no more than one macro to a key.
• Macros can be activated only by users with authority levels authorized toperform the macro’s function.
NOTE: The installer must activate the desired function key (using *57 Function
key Menu Mode) before macros can be assigned.
See the chart at the back of this manual for the key(s) assigned for macros.
1.

+ [#] + [6] + [6](Security Code)Alpha Display:✱✱✱✱DISARMED✱✱✱✱READY TO ARM
2. Enter the macro number (1-4 for VISTA-20P/PS
Series; 1-2 for VISTA-15P Series) to be programmed atthe “Select Macro?” prompt. Remember, only one
macro can be assigned to each key.
3. If a macro has been previously defined, the keystrokes
are shown on the bottom line of the display; otherwise
the display is blank.
To exit this mode (and keep the existing macrodefinition), press any key except the [∗] key. The
system returns to normal mode.
To define a macro for the selected key, press [∗] andcontinue with the next prompt.
Enter the first of the series of desired commands, (donot include your user code), then press/hold the “D” key
for at least two seconds to complete the first command.
This key terminates each command, and appears as an“F” in the keypad display.

SELECT MACRO
1-4

0

MACRO DISPLAY

MACRO PGM

– 27 –

Macro Key Programming & Usage (cont’d)
The keypad beeps to acknowledge your input anddisplays the command you entered (followed by “F”).
4. Enter the next command, followed by press/holding the“D” key for at least two seconds. The keypad beeps anddisplays the keystrokes entered so far.
5. Repeat until the all the desired commands (up to 16
characters including the “F”s) have been entered.
Be sure to check your keystrokes before continuing. If
you made a mistake, you must start over.
6. To exit, press/hold the “D” key for at least two seconds.
The display returns to system status and indicatessystem is ready.

Typical Macro Alpha Display:

MACRO PGM*#**Example of Macro Programming
Suppose you want to (1) bypass the two upstairs window zones, then (2) turn on an
exterior light, and then (3) arm the security system in the AWAY mode. The proceduresin the table that follows show you how you would program this macro:
Function

Keystrokes Required

Keypad Display

1. Bypass zones 02 & 03

Press BYPASS [6] key, then2-digit zone numbers 02 & 03.
Press the “D” key for at least 2 seconds.
Press [#] and 7 key for “device ON”, and[01] key for selecting device 1.
Press the “D” key for at least 2 seconds.
Press AWAY [2] key.
Press the “D” key for at least 2 seconds.



2. Insert terminator
3. Turn light on(device 01)
4. Insert terminator
5. Arm system AWAY
6. Insert terminator*
*#*#**#**#**Using a Programmed Macro Key✱✱✱✱DISARMED✱✱✱✱READY TO ARM

ENTER USER CODE****

– 28 –

1. Press the Macro key programmed for the desiredseries of commands for at least 2 seconds. The “Enter
User Code” prompt appears. The prompt remains
displayed for up to 10 seconds.
2. Enter your 4-digit user code.
The programmed macro sequence begins
automatically after the user code is entered.

Using Device Commands
About Device Commands
Your system may be set up so that it can control certain lights or other devices.
• Some devices may be automatically turned on or off by the system.
• You may be able to override automatically controlled devices using thecommands described below.
• Some devices can be manually turned on or off using the commands described
below.
• See your installer for a list of devices that may be set up for your system. A listof these devices is provided at the back of this manual for you to fill out.
To Activate Devices:+ [#] + [7] + 2-digit device number

Alpha Display:✱✱✱✱DISARMED✱✱✱✱READY TO ARM(Security Code)Devices associated with that device number activate.

Fixed-Word Display: READY

To Deactivate Devices:+ [#] + [8] + 2-digit device number(Security Code)Devices associated with that device number deactivate.

– 29 –

Paging Feature
About Automatic Paging
Your system may be set up to automatically send messages to several pagers (4 pagers
for VISTA-20P/PS Series, 2 pagers for VISTA-15P Series) as certain conditions occur
in your system.
• The following events can be programmed by your installer to be sent to the pagers:
arming and disarming†, alarms, and trouble conditions. († reports whenarming/disarming from a keypad using a security code; auto-arming/disarming,
arming with assigned button, and keyswitch arming do not send pager messages.)• You can also program the system to send an automatic pager message to alert you
in the event that someone has not arrived home (disarmed the system) within adefined period of time (see the Scheduling section for details on programming a“latch key report”).
• Your installer programs the pager phone numbers and reporting events.
• The pager message consists of a 7-digit system status code that indicates the type ofcondition that has occurred.
• An optional, predefined 16-digit character string can precede the 7-digit systemstatus code; these characters can consist of a PIN no., subscriber account no., or any
additional data that you may wish to have sent to the pager.
• The pager display format is as follows:
Optional 16 digitsÈ

3-digit Event CodeÈ

AAAAAAAAAAAAAAAA – BBB – CCCC Å 1-digit Partition No. + 3-digit Zone No. or User No.
A=

B=

C=

Optional 16-digits for
Account numbers,
PIN numbers, or any
other data;
programmed by the
installer, if required.

A 3-digit code that
describes the eventthat has occurredin your system(see for eventcodes table below)

A 1-digit Partition number plus a 3-digit Zone or User
number, depending on the type of event that has
occurred, where:• alarms and troubles display zone number• arming/disarming (opens/closes) display user number

The 3-digit Event Codes (BBB) that can be displayed are:
911 =
811 =
101 =
Alarms.
The 4-digit number(CCCC) following thiscode is the partition no.
and zone no. thatcaused the alarm.

Troubles.
The 4-digit number(CCCC) following thiscode is the partition no.
and zone no. thatcaused the trouble.

Open(system disarmed).
The 4-digit number(CCCC) that follows
this code is thepartition no. and user
no. that disarmed thesystem.

102 =
Close
(system armed).
The 4-digit number(CCCC) that follows
this code is thepartition no. and user
no. that armed thesystem.

Examples of typical 7-digit pager displays follow.

– 30 –= R eporting of an alarm (911) caused by a fault on zone 4 on Partition 1 (1004).

Ex. 1.

³

Ex. 2.

   ³     = Reporting of a closing–system arming (102)– by user 5 in Partition 2 (2005).

Paging Feature (cont’d)About Manual Paging
Your system may be set up so you can manually send a message to up to four (VISTA20P/PS Series) or two (VISTA-15P Series) pagers.
• Your installer programs the paging function key and the pager phone numbers.
• Pressing the paging keys sends the message 9 9 9 – 9 9 9 9to the selected pager.
• This message could mean “call home”, “call your office”, or any other prearranged
meaning.
• See the Paging chart at the back of this manual for details of the paging setup foryour system.
1. Press and hold the programmed Paging Key for atleast 2 seconds (wait for beep), then press the pager
number* (1-4) representing the pager intended toreceive the message.
2. The recipient, on seeing the 999–9999 message, will
understand the prearranged meaning of this signal.
* If no number is pressed, the message is sent to pager 1.

Alpha Display:✱✱✱✱DISARMED✱✱✱✱READY TO ARM
Fixed-Word Display: READY

999-9999
Pager Display

Latch Key Paging
You can program a schedule that causes a pager report to be sent if the system is not
DISARMED by the scheduled time (see Scheduling section, event “03”). For example,
a working parent might want a message to be sent to a pager if their child did not
arrive home from school and disarm the system by a certain time.
If programmed, the message that is sent is: 7 7 7 – 7 7 7 7 .

– 31 –

Security Codes & Authority Levels
About Security CodesYour installer assigned a master code that is used to perform all system functions.
In addition, you can assign different security codes for use by other users (VISTA20P/PS Series provides 46 additional codes; VISTA-15P Series provides 30 additional
codes).
• Only the System Master and Partition Master can assign user codes to users.
• Users are identified by 2-digit user numbers and are pre-assigned to either
partition 1 or partition 2 (VISTA-20P/PS Series).
• Only the Installer or System Master can change user partitions.
• In addition to a security code, each user is assigned various system attributes.
• User codes can be used interchangeably within a partition when performing system
functions (a system armed with one user's code can be disarmed by another user'scode), with the exception of the guest code described below.
• User code programming involves these steps:
1. Choose a user number from the set of users assigned to the partition in which
the user will be operating, and assign a 4-digit security code.
2. Assign an authority level to that user.
3. Assign other attributes as necessary (see attributes on the next page).
NOTE: The factory settings are designed to meet most normal user situations.
Therefore, the only step you usually need to do when adding users is assign a user
number (from the partition’s pre-assigned user numbers) and a security code.

Authority Level Definitions
Authority levels define the system functions a particular user can/cannot perform.

– 32 –

Level Title

Explanation

N/A

System Master(default = 1234)

Reserved for user 02; Can perform all system functions and assign
codes in both partitions; can change its own code as follows:
Master code + [8] + 02 + new master code + new master code again

0Standard User:

1
2

Arm Only:
Guest:

3

Duress Code:4

Partition MasterCan only perform security functions in assigned partition.
Cannot perform other system functions.
Can only arm the system. Cannot disarm or do other functions.
Can arm the system in assigned partitions, but cannot disarm thesystem unless the system was armed with this code. This code istypically assigned to someone (e.g., babysitter or cleaner) who has a needto arm/disarm the system only at certain times. The user of this codeshould not use the “Quick Arming” feature.
Intended for use when you are forced to disarm or arm the system under
threat. When used, the system will act normally, but can silently notify
the Central Monitoring Station of your situation, if that service has been
provided.
(VISTA-20P/PS Series) Can do everything a standard user can do, andcan assign user codes to users in their partition.

Security Codes & Authority Levels (cont’d)
How to Assign User Codes and Attributes
The following lists the various command strings for adding user codes and attributes.
Refer to the User Setup chart at the back of this manual for factory defaults ofuser attributes and to keep a record of user programming.
NOTE: Partition Master codes (VISTA-20P/PS Series only) apply only to those user
numbers previously assigned (by the system master/installer) to the partition master’s
partition.
Add User Code:(Users 03/33 are presetto partition programmers,
but can be changed.)

System/Partition Master code + [8] + user no. + new user’s code
User 01 = installer
User 03 = partition 1 master
User 02 = master
User 33 = partition 2 master
The Keypad beeps once to confirm that new user was added.

Delete User Code:

System/Partition Master code + [8] + [user no.] + [#] [0]The user code and all attributes* programmed for this user number,including any associated RF keys, are erased from the system.
(*except assigned partition)

Authority Level:

System/Partition Master code + [8] + [user no.] + [#] [1]+ auth. level
Authority Levels (see definitions on previous page):
0 = standard user
3 = duress
1 = arm only
4 = partition master (VISTA-20P/PS Series
2 = guest
only)

Factory Defaults:
users 04-32/34-49 = 0
users 03/33 = 4

Access Group:
Factory Defaults:: none

User’s Partition:(VISTA-20P only)
Factory Defaults:
Part. 1 = users 03-32
Part. 2 = users 33-49

RF User Number:
Factory Defaults:: none

System/Partition Master Code + [8] + [user no.] + [#] [2]+ group (1-8)
You can assign users to a group, then set an access schedule thatdefines the times this group of users can operate the system. The
system ignores these users outside the scheduled times.
System Master Code + [8] + [user no.] + [#] [3] + [0] + partition(s) + [#]This command assigns the partitions the user can access. If morethan one, enter partition numbers sequentially, then press [#] to end.
E.g., master code + [8] + [user no.] + [#] [3] + [0] + [1] [2] + [#] gives
the user access to partitions 1 and 2 and the common partition.
Partition Entries: 1 = partition 1 and common
2 = partition 2 and common
3 = common partition only
Master/Part. Prog. Code + [8] + [user no.] + [#] [4]+ zone no.
Use this command to assign a wireless button device (keyfob) to thisuser (keyfob must be enrolled in system first; see installer).
Zone number: enter the zone number assigned to a button on the
keyfob that will be used for arming/disarming by this user.

Pager On/Off:

Master/Part. Prog. Code + [8] + [user no.] + [#] [5] + 0 or 1

Factory Defaults:
users 01-04 = 0 (off)users 05-49 = 1 (on)You can program a user so that a message is sent to a pager

whenever this code is used to arm or disarm the system.
Paging On/Off: 1 = allow paging; 0 = no paging for this user

– 33 –

Accessing Other Partitions (VISTA-20P)
About Accessing Partitions(GOTO Command and Multi-Partition Arming)
Each keypad is assigned a default partition for display purposes, and will show onlythat partition's information.
• If the user is authorized, a keypad in one partition can be used to performsystem functions in the other partition by using the GOTO command. Refer tothe GOTO section.
• If the user is authorized, that user can arm other partitions. Refer to the MultiPartition Arming section.
The following table shows the relationship of the keypads in each partition whensystem is armed and disarmed.
PARTITION 1

PARTITION 2COMMON ZONE(LOBBY, etc.)

ArmingState

KeypadStatusArmingState

KeypadStatusArmingState

KeypadStatusCondition 1 ÖDisarmed

Partition 1
Only

Disarmed

Partition 2
Only

Disarmed

Common Zone
Only

Condition 2 Ö

Disarmed

Partition 1 andCommon Zone

Armed

Partition 2
Only

Disarmed

Common Zone
Only

Condition 3 Ö

ArmedPartition 1
Only

Disarmed

Partition 2 andCommon Zone

Disarmed

Common Zone
Only

Condition 4 Ö

ArmedPartition 1
Only

Armed

Partition 2
Only

Armed

Common Zone
Only

When both partitions are disarmed, the keypad in each partition displays zone
status for its partition only. The common zone keypad shows the status in thatzone only. See Condition 1 above.
When partition 1 is disarmed and partition 2 is armed, the keypad in partition 1
shows the status of partition 1 and the common zone. Partition 2 will display thestatus of partition 2 only. See Condition 2 above.
When partition 1 is armed and partition 2 is disarmed, the keypad in partition 1
shows the status of partition 1 only. Partition 2 will display the status of partition
2 and the common zone. See Condition 3 above.
As long as any one of the two partitions is disarmed, the common zone will
always be disarmed. The common zone will be armed only when bothpartition 1 and 2 are armed. See Condition 4 above.

– 34 –

Accessing Other Partitions (cont’d)Using the GoTo Command (VISTA-20P/PS)
If the user is authorized, a keypad in one partition can be used to perform system
functions in the other partition by using the GOTO command.
• You must use an Alpha keypad to access another partition.
• Keypads automatically return to their original partition after 2 minutes withno keypad activity.
+ [∗] + partition number (0,1,2,3)

1.
(Security Code)0 = return to keypad’s original partition.
1 = partition 1; 2 = partition 2; 3 = common zone
The keypad beeps to confirm the partition change.
2. The keypad remains in the new partition until
directed to go to another partition, or until it
automatically returns to the original partition.
The active partition number is displayed in theupper left portion of screen, if the option isprogrammed.

Alpha Display:

1 DISARMEDREADY TO ARM
Fixed-Word Display: Green LED lit

Alpha Display:

2 DISARMEDREADY TO ARM
Fixed-Word Display: Green LED lit

Multi-Partition Arming (VISTA-20P/PS)
Some users can be given Multi-Partition arming ability by being assigned to bothpartitions when programming user attributes.
When attempting to arm multi-partitions:• You must use an Alpha keypad.
• The system arms only if all partitions are “ready to arm.”• If any partition is “not ready,” the system does not arm at all.
• You can use the GOTO command to bypass open zones before arming.
• If any partition is already armed when global arming is attempted, thatpartition remains in its existing armed state.
+ [0] + arm command (see list below)(Security Code)Multi-Partition Arming Commands
2 = arms all partitions AWAY
3 = arms all partitions STAY
33 = arms all partitions NIGHT-STAY
4 = arms all partitions MAXIMUM
7 = arms all partitions INSTANT
1 = disarms all partitions

Alpha Display:

1 DISARMEDREADY TO ARM
Fixed-Word Display: Green LED lit– 35 –

Accessing Other Partitions (cont’d)Common Zone Operation (VISTA-20P/PS)

Ask your installer if a"common zone" wasassigned. If so, checkthis box

Your system may have been set up to use a common zone, which isan area shared by users of both partitions, such as a foyer or lobby.
If so, please note the following:• The common zone will sound and report alarms only when bothpartitions are armed. If only one partition is armed, the system
ignores faults on the common zone.
• Either partition may arm its system if the common zone isfaulted, but once armed, the other partition will not be able toarm unless the common zone is first bypassed or the fault iscorrected.
• Faults on the common zone are displayed on common partition
keypads, and will also appear on another partition’s keypad when
the alternate partition is armed.
• Either partition can clear and restore the common zone after an
alarm.
• Entry/exit time for the common zone is the same as for partition 1.

– 36 –

Scheduling
About Scheduling
The system provides end-user schedules (programmable by master/installer only),
which can control various types of events.
• Each schedule causes a defined event to start and stop (when appropriate) at a
specified time.
• Schedules can be set to automatically repeat at various intervals.
• Schedules can be set for random starting, if desired.
• VISTA-20P/PS Series provides up to 16 user schedules.
• VISTA-15P Series provides up to 4 user schedules.

Creating Schedules+ [#] + [6] [4]1.
(Master Code)

2. Enter a 2-digit schedule number from:01-16 (VISTA-20P/PS Series) or 01-04 (VISTA-15P
Series).
Press [∗] to continue.

Alpha Displays:

1 DISARMEDREADY TO ARM
ENTER SCHED NO.
00=QUIT00

3. Enter the desired 2-digit event number from the
ENTER EVENT
following list.
00 = clear the scheduled event
01 = turn a programmed output on or off(see Using Device Commands section for a list of output device numbers
used in your system)
02 = set a user access schedule for one or more users(see Security Codes section for an explanation of access groups)
03 = send a “latch-key” report to a pager if the system is not disarmed by aspecified time; message sent is “777-7777.”
04 = automatically arm the system in STAY mode at a specified time
05 = automatically arm the system in AWAY mode at a specified time
06 = automatically disarm the system at a specified time
07 = Display the word “REMINDER” at a specified time
Press [∗] to continue.
4. For event number “01,” enter the output number
associated with this schedule.
Otherwise, this prompt is skipped.
Press [∗] to continue to the “Start” prompt below.

DEVICE NUMBER
XX– 37 –

Scheduling (cont’d)
5. For event number “02,” enter the access group
number. Otherwise, this prompt is skipped.
Press [∗] to continue to the “Start” prompt below.
6. For event numbers “03-07,” enter the partition
number to be armed or disarmed.
0 = arm all; 1 = partition 1; 2 = partition 2;
3 = arm common
Otherwise, this prompt is skipped.
Press [∗] to continue to the “Start” prompt.
7. Enter the event’s start time and days of week.
Hour = 00-12; minute = 00-59
AM = 0; PM = 1
Days = Position the cursor under the desired days
using the [∗] key to move forward, then press “1” toselect the day.
Press [∗] to continue.
8. Enter the event’s stop time, AM/PM and days ofweek.
Refer to step 7 for available entries.
Press [∗] to continue.
9. Enter the desired repeat option.
0 = no repeat
1 = repeat schedule weekly
2 = repeat schedule biweekly (every other week)
3 = repeat schedule every third week
4 = repeat schedule every fourth weeke.g., To make a schedule that happens everyday you
would select all days with a repeat count of 1. To
make a schedule that runs for one week then stops,
select everyday with a repeat count of 0.
10. Select the randomize option, if desired.
0 = no; 1 = yes
If selected, the schedule times will vary within 60
minutes of the “hour” time. For example, if aschedule is set to start at 6:15pm, it will do so thefirst time 6:15pm arrives, but on subsequent days it
will start anytime between 6:00 and 6:59 p.m.
Press [∗] to continue.

– 38 –GROUP NUMBERXPARTITION
XSTART

SMTWTFS

HH:MMAM

1000000STOP

SMTWTFS

HH:MMAM 1000000

REPEAT OPTION
0-4
X

RANDOMIZE
0=NO 1=YES

X

Event Logging Procedures
About Event Logging
The system records various events in a history log, which can be viewed by the master
user on an Alpha Display keypad.
• The Event Log holds up to 100 (VISTA-20P/PS Series) or 50 (VISTA-15P Series)
events.
• Events are displayed in chronological order, from most recent to oldest.
• When the log is full, the oldest event is replaced by the logging of any new event.

Viewing the Event Log
1.

+ [#] + [6] + [0]Alpha Displays:(Master Code)✱✱✱✱DISARMED✱✱✱✱READY TO ARM

2. The system displays the most recent event as follows:• event number• type of event, identified by its corresponding code
(refer to the code table that follows)• zone or user number (depending on type of event)• partition in which event occurred• time and date of the event’s occurrence.
3. Pressing [∗] displays previous events (back in time).
Pressing [#] displays events forward in time.
4. Exit the event log by pressing any key other than [∗]or [#].

001 E441 U001 P1
12:34AM 01/02/00

Understanding the Type of Event Displayed
If the event code is preceded by an E (as in the above display), it means that theevent is new and ongoing; if preceded by an R, it means the event has been restored.
Code

Definition

Code

Definition

110

Fire Alarm

131

Alarm, Perimeter

121

Duress132

Alarm, Interior

122

Alarm, 24-hour Silent

134

Alarm, Entry/Exit

123

Alarm, 24-hour Audible

135

Alarm, Day/Night– 39 –

Event Logging Procedures (cont’d)
Code

Definition

Code

Definition

143

Alarm, Expansion Module393

Clean Me145

ECP Module cover tamper

401

146

Silent Burglary

Disarmed, Armed AWAY,
Armed STAY

150

Alarm, 24-Hour Auxiliary/Monitor
zone

403

Schedule Arm/Disarm AWAY

406

Cancel by User

407

Remote Arm/Disarm(Downloading)408

Quick Arm AWAY

409

Keyswitch Arm/Disarm AWAY

441

Disarmed/Armed
STAY/INSTANT,
Quick-Arm STAY/INSTANT

442

Keyswitch Arm/Disarm STAY

162

Carbon Monoxide

301

AC Power302

Low System Battery/Battery Test
Fail

305

System Reset (Log only)

309

Battery Test Failure

321

Bell/Siren Trouble

333

Trouble, Expansion Mod.
Supervision570

Bypass341

Trouble, ECP Cover Tamper

601

Manually Triggered Dialer Test

344

RF Receiver Jam

602

Periodic Test

351

Telco Line Fault

606

AAV to Follow

353

Long Range Radio Trouble

607

Walk Test Entered/Exited

373

Fire Loop Trouble

623

Event Log 80% Full

374

Exit Error Alarm

625

Real-Time Clock was Changed(log only)

380

Global Trouble, Trouble
Day/Night

627

Program Mode Entry (log only)

381

RF Supervision Trouble

628

Program Mode Exit (log only)

750 -789

Reserved for Configurable Zone
Type report codes (check withcentral station when using thesecodes)

382

Supervision Auxiliary Wire Zone

383

RF Sensor Tamper

384

RF Sensor Low-battery

NOTE: Ask your installer to explain the meaning of any code you do not understand.

– 40 –

Testing the System
About Testing the System
Using the Test mode allows each protection point to be checked for proper operation.
Testing should be conducted weekly to ensure proper operation.
• The keypad sounds a single beep every 60 seconds as a reminder that thesystem is in the Test mode.
•
Alarm messages are not sent to your Central Station while Test mode is on.
Alpha Displays:
1. Disarm the system and close all protected windows,
doors, etc. The READY indicator light should come on✱✱✱✱DISARMED✱✱✱✱
if all zones are intact (i.e., all protected windows,
READY TO ARM
doors, etc. are closed.
+ 5 TEST then [0] (walk)2.

1 = DIAL 0 = WALK(Security Code)The Dial test (option “1”) is intended for the installerand should not be used unless directed to do so by yourSecurity System Representative.
3. Listen. The external sounder should sound for 1 second
and then turn off. If the sounder does not sound, CALL
FOR SERVICE.

TEST IN PROGRESS

4. Fault zones. Open each protected door and window in turn and listen for three
beeps from the keypad. Identification (zone number or zone description) of eachfaulted protection point should appear on the display. The display clears when thedoor or window is closed.
5. Walk in front of any interior motion detectors (if used) and listen for three beeps.
The identification of the detector should appear on the display when it is activated.
The display clears when no motion is detected.
Note that if wireless motion detectors are used, there is a 3-minute delay between
activations. This is to conserve battery life.
6. Test all smoke detectors, following the manufacturer's instructions. The
identification of each detector should appear on the display when each is activated.
If a problem is experienced with any protection point (no confirming sounds, nodisplay), call for service immediately.
When all protection points have been checked and are intact (closed), there should
be no zone identification numbers displayed on the keypad.
7. Exit test mode:

+

1 OFF

(Security Code)If the test mode is inadvertently left active, it automatically turns off after 4 hours.
During the final five minutes, the keypad will emit a double beep every 30 seconds.

– 41 –

Trouble Conditions"Check" and"Battery" Displays

The word CHECK on the keypad's display, accompanied by a"beeping" at the keypad, indicates a trouble condition in the system.
To silence the beeping for these conditions, press any key.
1. A display of "CHECK" and one or more zone numbers
indicates that a problem exists with the displayed zone(s) andrequires your attention. Determine if the zone(s) displayed areintact and make them so if they are not. If the problem has beencorrected, the display can be cleared if you enter the OFF
sequence (security code plus OFF key) twice. If the display
persists, CALL FOR SERVICE.
Note: A display of CHECK 70 on Alpha Display keypads
indicates that the wiring connection to the external sounder is
at fault (opened or shorted), and you should CALL FORSERVICE. See “BELL FAILURE” on next page. A display of
CHECK 90 indicates that RF interference may be impeding theoperation of wireless sensors* in the system. See “Rcvr Jam”
on next page.
2. If there are wireless sensors* in your system, the CHECK
condition may also be caused by some change in theenvironment that prevents the wireless receiver from receiving
messages from a particular sensor. CALL FOR SERVICE if thisoccurs.
*Not all systems use wireless sensors.

IF YOU CANNOT CORRECT A "CHECK" DISPLAY,CALL FOR SERVICE.
TYPICAL "CHECK" DISPLAYS

06

AC

CHECK
FIXED-WORD DISPLAY KEYPAD– 42 –',)'/
&)(6331;-2(3;
ALPHA DISPLAY KEYPADTrouble Conditions (cont’d)Words or letters in parentheses ( ) are those that are displayed on Fixed-Word Display
keypads.

Other Trouble
Displays* Any “beeping” that
accompanies atrouble display canbe stopped bydepressing any key
on the keypad or byentering an OFF
sequence (code +OFF)** Not all systems use

COMM. FAILURE(or FC)

Indicates that a failure has occurred in
the telephone communication portion ofyour system.
CALL FOR SERVICE.

SYSTEM LO BAT(or BAT with nozone No.)

Indicates that a low system battery
condition exists. Display isaccompanied by "beeping"* at the
keypad. If this condition persists formore than one day (with AC present),
CALL FOR SERVICE.

LO BAT+ zone descriptor(or BAT withzone No.)

Indicates that there is a low battery
condition in the wireless transmitter**number displayed (00 is RF keypad).
Accompanied by a single "beep"* (about
once every 40 seconds) at the keypad.
Either replace the battery yourself, or
CALL FOR SERVICE. If the battery is
not replaced within 30 days, a CHECK
display may occur.

Rcvr Jam

Wireless part of the system isexperiencing
RF interference which may impede
reception from wireless sensors.**

wireless sensors.

(or CHECK 90)
MODEM COMM
(or CC)

Indicates that the control is on-line with
the Central Monitoring Station's remotecomputer.
The control will not operate while on-line.
Wait a few minutes — the display should
disappear.

BELL FAILURE(or CHECK 70)

Indicates that the wiring connection to
the external sounder is at fault (open or
shorted). Accompanied by “beeping” at
the keypad. CALL FOR SERVICE.

– 43 –

Trouble Conditions (cont’d)
Other Trouble
Displays(Continued)

AC LOSS(or NO AC)

The system is operating on battery power
only due to an AC power failure.
If only some lights are out on thepremises, check circuit breakers andfuses and reset or replace as necessary.
If AC power cannot be restored and a“low system battery” message appears(see previous page), CALL FORSERVICE.

Busy-Standby(or dI)

If this message remains displayed formore than 1 minute, system is disabled.
CALL FOR SERVICE.

OPEN CIRCUIT(or OC)The keypad is not receiving signals fromthe control. CALL FOR SERVICE.

Long Rng Trbl
(or bF)If part of your system, back-up Long
Range Radio communication has failed.
CALL FOR SERVICE.

TELCO FAULT(or CHECK 94)

The telephone line has a problem.
CALL FOR SERVICE.

Total Power Failure If there is no keypad display at all, and the READY indicator is not
lit, operating power (from AC and back-up battery) for the system
has been interrupted and the system is inoperative. CALL FORSERVICE.

In The Event Of Telephone Operational Problems
In the event of telephone operational problems, disconnect the control from the phone line byremoving the plug from the phone wall jack. We recommend that your installer demonstrate this
disconnection on installation of the system. Do not attempt to disconnect the phone connection
inside the control. Doing so will result in the loss of your phone lines. If the regular phones work
correctly after the control has been disconnected from the phone wall jack, the control has aproblem and you should immediately call for service. If upon disconnection of the control, there is
still a problem on the phone line, notify the Telephone Company that they have a problem andrequest prompt phone repair service. The user may not under any circumstances attempt any
service or repairs to the security system. Repairs must be made only by authorized service (seethe LIMITED WARRANTY statement for information on how to obtain service).

– 44 –

Maintaining Your System
Taking Care ofYour System

The components of your security system are designed to be as
maintenance-free as possible. However, to make sure that yoursystem is in reliable working condition, do the following:
1. Test your system weekly.
2. Test your system after any alarm occurs.

Silencing Low
Battery Warning
Tones at the
KeypadYou can silence the keypad’s warning tones by pressing the OFF key,
but the keypad's low battery message display will remain on as areminder that you have a low battery condition in one or more of yourwireless sensors. When you replace the weak battery with a fresh one,the sensor sends a "good battery" signal to the control as soon as thesensor is activated (opening/closing of door, window, etc.), causing the
low battery display to turn off. If the sensor is not activated, thedisplay will automatically clear within approximately 1 hour.

ReplacingBatteries in
Wireless Sensors

Each wireless sensor in your system has a 9-volt or 3-volt battery.
The system detects a low battery in wireless sensors, including smoke
detectors, the personal emergency transmitter, and the portablewireless keypad and displays a low battery message*. (A low battery
in a portable wireless keypad is detected as soon as one of its keys ispressed, and displayed as 00.). Battery-operated smoke detectors witha low battery also emit a single "chirp" sound approximately once
every 20–30 seconds.
Alkaline batteries provide a minimum of 1 year of operation, and in
most units and applications, provide 2–4 years of service. 3-volt
lithium batteries provide up to 4 or more years of operation. Actual
battery life will depend on the environment in which the sensor isused, the number of signals that the transmitter in the sensor has had
to send, and the specific type of sensor. Factors such as humidity, highor low temperatures or large swings in temperature, may all lead tothe reduction of actual battery life in an installation.

Wireless sensors
may not havebeen used in yoursecurity system
IMPORTANT:Use only batteries
recommended byyour installer as
replacement.

* The low battery message comes on as a warning that battery replacement
in indicated sensor(s) is due within 30 days. In the meantime, a sensor
causing a low battery indication is still fully operational.

Routine Care • Treat the components of your security system as you would anyother electrical equipment. Do not slam sensor-protected doors or
windows.
• Keep dust from accumulating on the keypad and all protective
sensors, particularly on motion sensors and smoke detectors.
• The keypad and sensors should be cleaned carefully with a dry soft
cloth. Do not spray water or any other fluid on the units.

– 45 –

Fire Alarm System
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMSGeneralYour fire alarm system (if installed) is on 24 hours a day, forcontinuous protection. In the event of an emergency, thestrategically located smoke and heat detectors will sound theiralarms and automatically send signals to your system, triggering a
loud, interrupted pulsed sound* from the Keypad(s) and any
external sounders. A FIRE message will appear at your Keypad andremain on until you silence the alarm (see below for silencing fire
alarms).
* Temporal pulse sounding is produced for Fire alarms, as follows:
3 pulses–pause–3 pulses–pause–3 pulses–pause. . . , repeated.
TYPICAL FIRE EMERGENCY DISPLAYS*-6)1%78)6
&)(6331
ALPHA DISPLAY KEYPAD

SilencingFire Alarms andClearing Memoryof Alarm

1.



AC

ALARM
FIRE
FIXED-WORD DISPLAY KEYPAD

You can silence the alarm at any time by pressing the OFF key(the security code is not needed to silence fire alarms). To clear the
display, enter your code and press the OFF key again (to clear
Memory of Alarm).

2. If the Keypad's FIRE display does not clear after the second OFF
sequence, smoke detectors may still be responding to smoke orheat producing objects in their vicinity. Investigate, and should
this be the case, eliminate the source of heat or smoke.
3. If this does not remedy the problem, there may still be smoke inthe detector. Clear it by fanning the detector for about 30 seconds.
When the problem has been corrected, clear the display byentering your code and pressing the OFF key.

Smoke Detector Depending on the type of smoke detectors in your system, it may be
Reset necessary to "reset" the smoke detectors after a fire alarm has been

turned off. Check with your installer. This "reset" is accomplished ata keypad, as follows:Enter User Code ( except “arm only” user), then press the [1] key.

– 46 –

Fire Alarm System (cont’d)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMSManually 1. Should you become aware of a fire emergency before your smoke orheat detectors sense the problem, go to your nearest keypad andInitiating
manually initiate an alarm by pressing the panic key assigned fora Fire Alarm
FIRE emergency for 2 seconds (see below). If a key pair has been
assigned for fire, press both keys at the same time. See the Using
the Panic Keys section below for further details.

2. Evacuate all occupants from the premises.
3. If flames and/or smoke are present, leave the premises and notify
your local Fire Department immediately.
4. If no flames or smoke are apparent, investigate the cause of thealarm. The zone number(s) of the zone(s) in an alarm condition will
be displayed at the keypad.

Using thePanic Key(s)Assigned for
FIRE
Emergency

A key or key pair may have been assigned for manually initiating a
FIRE alarm. See the Panic Keys section for key assignments.
For convenience, indicate the key or key pair assigned for fire below.
In divi dua l Keys
A
B
C
Press the individual key assigned for fire for 2 seconds.
OR

Key Pai rs
1 OFF and✱ READY✱ READY and #3 STAY

Press both keys of the key pairassigned for fire at the same time.

and #DISPLAYS FOLLOWING MANUAL INITIATION OF A FIRE ALARM*-6)



AC

ALARM
FIRE
ALPHA DISPLAY KEYPADFIXED-WORD KEYPAD– 47 –

Fire Alarm System (cont’d)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMSNational Fire Protection Association
Recommendations on Smoke Detectors
With regard to the number and placement of smoke/heat detectors, we
subscribe to the recommendations contained in the National Fire Protection
Association's National Fire Alarm Code (NFPA 72) noted below.
Early warning fire detection is best achieved by the installation of fire
detection equipment in all rooms and areas of the household as follows: A
smoke detector installed outside of each separate sleeping area, in theimmediate vicinity of the bedrooms and on each additional story of thefamily living unit, including basements and excluding crawl spaces andunfinished attics.
In addition, the NFPA recommends that you install heat or smoke detectors
in the living room, dining room, bedroom(s), kitchen, hallway(s), attic,
furnace room, utility and storage rooms, basements and attached garages.

✪

KITCHEN▲

DINING✪✪BEDROOM BEDROOM✪TV ROOM■✪✪

LIVING ROOMBEDROOM✪DINING✪BDRM■ BDRM
LIVING ROOM✪✪■BEDROOM✪▲■ Smoke Detectors for Minimum Protection✪ Smoke Detectors for Additional Protection▲ Heat-Activated Detectors■
BEDROOM■✪BEDROOM

■

TO
BR

✪
BEDROOM▲■BASEMENT▲KTCHN

LVNG RM– 48 –▲KITCHEN.

CLOSEDDOORGARAGE

Fire Alarm System (cont’d)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS

Emergency Evacuation

PORCH

M
ET
OO
OS
DR
E
CL
B
M
OM
OO
TH
RO
DR
D
BA
E
B
BE

2ND FLOOREN
CH
KIT
BACK DOOR

OM
RO
D
BE

M
OO
TH
DR
BA
E
B

1ST FLOOR

•

•
BACK

•
FRONT

Establish and regularly practice a plan of escape in theevent of fire. The following steps are recommended by
the National Fire Protection Association:
1. Position your detector or your interior and/or
exterior sounders so that they can be heard by all
occupants.
2. Determine two means of escape from each room.
One path of escape should lead to the door that
permits normal exit from the building. The othermay be a window, should your path be impassable.
Station an escape ladder at such windows if there
is a long drop to the ground.
3. Sketch a floor plan of the building. Show windows,
doors, stairs and rooftops that can be used toescape. Indicate escape routes for each room. Keepthese routes free from obstruction and post copiesof the escape routes in every room.
4. Assure that all bedroom doors are shut while you
are asleep. This will prevent deadly smoke fromentering while you escape.
5. Try the door. If the door is hot, check youralternate escape route. If the door is cool, open it
cautiously. Be prepared to slam the door if smokeor heat rushes in.
6. When smoke is present, crawl on the ground. Do
not walk upright, since smoke rises and may
overcome you. Clearer air is near the floor.
7. Escape quickly; don't panic.
8. Establish a common meeting place outdoors, awayfrom your house, where everyone can meet andthen take steps to contact the authorities andaccount for those missing. Choose someone toassure that nobody returns to the house — manydie going back.

– 49 –

Quick Guide to Basic System Functions
FUNCTIONPROCEDURE

COMMENTS

Check Zones

Press READY key.

View faulted zones when system notready.

Arm System

Enter code. Press arming key desired:Arms system in mode selected.
(AWAY, STAY, NIGHT-STAY, MAXIMUM,INSTANT)

Quick Arm(if programmed)

Press #. Press arming key desired:(AWAY, STAY, MAXIMUM, INSTANT)

Arms system in mode selected, quickly
and without use of a code.

Bypass Zone(s)Enter code. Press BYPASS key.
Enter zone number(s) to be bypassed(use 2-digit entries).

Bypassed zones are unprotected andwill not cause an alarm if violated.

Quick Bypass(if programmed)

Enter code. Press BYPASS key + [#].

Bypasses all faulted zones
automatically.

Enter code. Press OFF key.

Also disarms system. Memory of alarmremains until cleared.

Fire:

Press OFF key.

"Check":Press any key.

Memory of Alarm remains until
cleared.
Determine cause.

Silence Sounders
Burglary:

Disarm System

Enter code. Press OFF key.

Also silences sounders. Memory ofalarm remains until cleared.

Clear Alarm
MemoryAfter disarming, enter code again.
Press OFF key again.

Keypad beeps rapidly on entry if alarm
has occurred while absent. Alarm
display will remain upon disarming
until cleared.

Duress (if active
and connected toCentral Station)

Arm or disarm "normally," but use your 4digit Duress code to do so.

Performs desired action and sends
silent alarm to Central Station.

Panic Alarms(as programmed)

Press key [A], [B], or [C] for at least 2
seconds, or key pairs 1 + ✱; ✱ + #, or 3 + #See the Panic Keys section for
emergency functions programmed foryour system. Note: Keys “A”, “B”, and“C” may have been programmed forother functions.

Chime ModeTo turn ON or OFF: Enter code. Press
CHIME key.

The keypad will sound if doors or
windows are violated while system isdisarmed and chime mode is ON.

Test ModeTo turn ON: Enter code. Press TEST key.
To turn OFF: Enter code. Press OFF key.

Tests alarm sounder and allows
sensors to be tested.

Phone Access
if applicable

Consult Phone Access User's Guide that
accompanies the Phone Module.

Permits system access remotely, via
Touch-tone phone.

– 50 –

respectively.

Summary of Audible/Visual Notifications
Fixed-Word Display Keypads
SOUND

CAUSE

DISPLAY

LOUD,
FIRE ALARM
INTERRUPTED*
Keypad & Ext.

FIRE is displayed; zone number of zone inalarm is displayed. If a fire alarm is
manually activated, zone number 95 will be
displayed.

LOUD,
CONTINUOUS*
Keypad & Ext.
ONE SHORT
BEEP(not repeated)
Keypad only

BURGLARY/AUDIBLE
EMERGENCY ALARM

ALARM is displayed. Zone number of zone
in alarm is also displayed.

a. SYSTEM DISARM
b. SYSTEM ARMING ATTEMPTWITH AN OPEN ZONE.

a. READY indicator light comes on.
b. Number of the open protection zone
displayed.

c. BYPASS VERIFY

c. Zone numbers of the bypassed protection
zones are displayed (one beep is heard foreach zone displayed). Subsequently,
BYPASS is displayed.

ONE SHORT
BEEP(once every 40
secs)
Keypad only

a. SYSTEM IS IN TEST MODE
b. LOW BATTERY AT A
TRANSMITTER

a. Opened zone numbers will appear.
b. BAT displayed with zone number oftransmitter.

TWO SHORTBEEPS
Keypad only
THREE SHORTBEEPS
Keypad only

ARM AWAY or MAXIMUM

AWAY is displayed. Red ARMED indicator islit.

a. ARM STAY, NIGHT-STAY,INSTANTb. ZONE OPENED WITHSYSTEM IN CHIME MODE.

RAPID
BEEPING
Keypad only

a. TROUBLE

a. STAY or INSTANT is displayed. Red
ARMED indicator is lit.
b. CHIME displayed; zone number of open
protection zone will be displayed if the [✱]key is pressed.
a. CHECK displayed. Zone number oftroubled protection zone is displayed.
b. FIRE or ALARM is displayed; zone
number of zone in alarm is displayedc. BAT displayed with no zone ID number.

b. MEMORY OF ALARM
c. SYSTEM LOW BATTERY
d. EXT. SOUNDER WIRING
FAIL

SLOW
BEEPING
Keypad only

a. EXIT DELAY WARNING
b. ENTRY DELAY WARNING

d. CHECK 70 is displayed.
a. AWAY is displayed.
b. Exceeding the entry delay time without
disarming causes alarm.

* If a bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.

– 51 –

Summary of A/V Notifications (cont’d)Alpha Display Keypads
SOUND

CAUSE

DISPLAY

LOUD,
FIRE ALARM.
INTERRUPTED*
Keypad & Ext.

FIRE is displayed; descriptor of zone in alarm isdisplayed. If a fire alarm is manually activated,zone number 95 will be displayed.

LOUD,
CONTINUOUS*
Keypad & Ext.

BURGLARY/AUDIBLE
EMERGENCY ALARM.

ALARM is displayed. If programmed, descriptor ofzone in alarm is also displayed

ONE SHORT
BEEP(not repeated)
Keypad only

a. SYSTEM DISARM.

ONE SHORT
BEEP(once every 40
seconds)
Keypad only

a. DISARMED/READY TO ARM is displayed.
b. SYSTEM ARMING ATTEMPT b. Number and descriptor of open protection zone
is displayed.
WITH AN OPEN ZONE.
c. Numbers and descriptors of the bypassed zones
c. BYPASS VERIFY.
are displayed (One beep is heard for each zone
displayed). Subsequently, the following isdisplayed: DISARMED BYPASS /Ready toArm.
a. Opened Zone identifications will appear.
a. SYSTEM IS IN TEST
MODE.
b, LOW BATTERY AT A
TRANSMITTER.

b. LO BAT displayed with description oftransmitter.

TWO SHORTBEEPS
Keypad only

ARM AWAY or MAXIMUM.

ARMED AWAY or MAXIMUM displayed. Red
ARMED indicator lit.

THREE SHORTBEEPS
Keypad only

a. ARM STAY, NIGHTSTAY, OR INSTANT.

a. ARMED STAY or ARMED INSTANT
displayed. Red ARMED indicator lit.

b. ZONE OPENED WHILESYSTEM IS DISARMED.
a. TROUBLE.

b. CHIME displayed, descriptor of open protection
zone will be displayed if the [✱] key is pressed.

RAPID
BEEPING
Keypad only

SLOW
BEEPING
Keypad only

b. MEMORY OF ALARM.
c. SYSTEM LOW BATTERY.
d. EXT. SOUNDER WIRE
FAIL.
a. EXIT DELAY WARNING(if programmed).
b. ENTRY DELAYWARNING.

a. CHECK displayed. Descriptor of troubled
protection zone is displayed.
b. FIRE or ALARM is displayed; descriptor ofzone in alarm is displayed.
c. SYSTEM LO BAT displayed.
d. BELL FAILURE is displayed.
a. ARMED AWAY or MAXIMUM is displayed
along with You May Exit Now.
b. DISARM SYSTEM OR ALARM WILLOCCUR is displayed. Exceeding the delay
time without disarming causes an alarm.

* If a bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.

– 52 –

Regulatory Statements and Warnings
WARNING: This is a Class A product. In a domestic environment, thisproduct may cause radio interference in which case the user may berequired to take adequate measures.

RADIO FREQUENCY EMISSIONS
Federal Communications Commission (FCC) Part 15

This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

Industry CanadaThis Class B digital apparatus complies with Canadian ICES-003.
Cet Appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

TELEPHONE/MODEM INTERFACEFCC Part 68

This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is alabel that contains the FCC registration number and Ringer Equivalence Number (REN). You must
provide this information to the telephone company when requested.
This equipment uses the following USOC jack: RJ31X
This equipment may not be used on telephone-company-provided coin service. Connection to party
lines is subject to state tariffs. This equipment is hearing-aid compatible.

Industry Canada

NOTICE: The Industry Canada Label identifies certified equipment. This certification means thatthe equipment meets telecommunications network protective, operational and safety requirements
as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The
Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to thefacilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier.
Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may givethe telecommunications company to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe system, if present, are connected together,
This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves but should contact
appropriate electric inspection authority, or electrician, as appropriate.

Ringer Equivalence Number Notice:

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indicationof the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to therequirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

– 53 –

Regulatory Statements (cont’d)Industrie Canada

AVIS: l’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquettecertifie que le matériel est conforme aux normes de protection, d’exploitation et desécurité des réseaux de télécommunications, comme le prescrivent les documents
concernant les exigences techniques relatives au matériel terminal. Le Ministèren’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorderaux installations de l’enterprise locale de télécommunication. Le matériel doit égalementêtre installé en suivant une méthode acceptée da raccordement. L’abonné ne doit pas
oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêche
pas la dégradation du service dans certaines situations.
Les réparations de matériel nomologué doivent être coordonnées par un représentant
désigné par le fournisseur. L’entreprise de télécommunications peut demander àl’utilisateur da débrancher un appareil à la suite de réparations ou de modifications
effectuées par l’utilisateur ou à cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terrede la source d’energie électrique, de lignes téléphoniques et des canalisations d’eau
métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est particulièrement
importante dans les régions rurales.
Avertissement : L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; ildoit avoir racours à un service d’inspection des installations électriques, ou à unélectricien, selon le cas.
AVIS : L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif
terminal indique le nombre maximal de terminaux qui peuvent être raccordés à uneinterface. La terminaison d’une interface téléphonique peut consister en une combinaisonde quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de lasonnerie de tous les dispositifs n’excède pas 5.

– 54 –

System Features Log
Features

Comments

Exit Delay

Part. 1:

Part. 2*:

Entry Delay 1

Part. 1:

Part. 2*:

Entry Delay 2

Part. 1:

Part. 2*:

NIGHT-STAY Zones

Zones:

Quick Armyesno

Quick Bypass

yes

no

Automatic Paging

yes

no

Keyswitch Arming(circle type of LED lighting)

Arm AWAY:
Arm STAY:

steadysteadyFunction Keys

A

D

B

C

users:
flash
flash

Comments• Single-Button Arming• Step Arming• Paging (see Paging chart)• Time/Date Display• Macro Key 1• Macro Key 2• Macro Key 3*• Macro Key 4*• Emergency Key**: Personal• Emergency Key**: Silent Alarm• Emergency Key**: Audible Alarm• Emergency Key**: Fire

Device:• Device Activation* Features marked with this single asterisk apply to the VISTA-20P/PS Series only.

** Emergency Keys:

A = [1] / [∗]B = [∗] / [#]C = [3] / [#]– 55 –

System Features Log (cont’d)User Setup
The following chart will help keep track of system users. Copies should be
distributed to the partition†1 and partition†2 (if applicable) masters for theirrecords.
To program a user attribute:
Enter system/partition* master code + [8] + user no. + “#” command listed in column heading.
User
No.

User
Name

01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

installer
system masterpartition 1 master

User’s Part(s).†(system master only)

Security
Code

Auth.
Level

AccessGroup

RF ZoneNumberPager
on/off[#] [3] + part(s) + [#]enter new code[#] [1] + level[#] [2] + group[#] [4] + zone no.

[#] [5] + 0/1

(all)
(all)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)

* Partitions apply to the VISTA-20P/PS Series only.

– 56 –

installer
master
(4)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)

(0)
(0)
(0)
(0)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)

System Features Log (cont’d)User Setup (cont’d)Enter system/partition master code + [8] + user no. + “#” command listed in column heading.
User
No.*

User
Name

33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49

partition 2 master(system master only)

Security
Code

Auth.
Level

[#] [3] + part(s) + [#]enter new code[#] [1] + level

User’s Part(s).

(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
(2)

AccessGroup

RF ZoneNumberPager
on/off[#] [2] + group[#] [4] + zone no.

[#] [5] + 0/1

(4)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)
(0)

(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)

Authority Levels: 0 = standard user
1 = arm only
2 = guest
3 = duress
4 = partition master

Partitions: 0 = clears partition 1 and partition 2 defaults
1 = partition 1 and common
2 = partition 2 and common
3 = common partition only
Paging: 0 = no paging
1 = allow paging* Users 34-49 apply to VISTA-20P/PS Series only; user 33 is partition 2 master for VISTA-20P/PS Series, and the lastuser for VISTA-15P Series.

Paging Setup
Pager
1

Pager Phone Number\
Prefix Characters

Automatically Reports Upon…
open/close alarm/trouble
zone list
p1
p2
p1
p2
p1
p2

Sched. Func. Key

2
3**
4**
** Pagers 3 and 4 and partitions apply to VISTA-20P/PS Series only.

– 57 –

System Features Log (cont’d)
Schedules*: master code + [#] + [6] [4]
No.

Event

Device No.

(see list below)

for “01” events:

Group No.

for “02” events:(see device list below) enter 1-8

Partition**for “04-06” events:
enter 1, 2, or 3

Start
Time/
Day

Stop
Time/
Day

RepeatRandom(yes/no)(yes/no)

01
02
03
04
05*
06*
07*
08*
09*
10*
11*
12*
13*
14*
15*
16*
Events:00 = clear event
03 = latch key report
06 = auto disarm
01 = device on/off
04 = forced STAY arm
07 = display “reminder”
02 = user access
05 = forced AWAY arm* VISTA-20P/PS Series can use schedules 01-16; VISTA-15P Series can only use schedules 01-04.)** Partitions apply to the VISTA-20P/PS Series only.

List of Output Devices
Device**
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18

Description

Schedule No.

Function Key(** VISTA-20P/PS Series can use devices 01-16; VISTA-15P Series can only use devices 01-08; both can use trigger devices 17/18.)– 58 –

LIMITATIONS OF THIS SYSTEMWARNING!

THE LIMITATIONS OF THIS ALARM SYSTEM

While this system is an advanced design security system, it does not offer guaranteed protection against burglary or otheremergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a varietyof reasons. For example:• Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor
or disconnect an alarm warning device.
• Intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will not workwithout power. Battery operated devices will not work without batteries, with dead batteries, or if the batteries are notput in properly. Devices powered solely by AC will not work if their AC power supply is cut off for any reason, however
briefly.
• Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if
the signal path has been recently checked during a weekly test, blockage can occur if a metal object is moved into thepath.
• A user may not be able to reach a panic or emergency button quickly enough.
• While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not
activate or provide early warning for a variety of reasons in as many as 35% of all fires, according to data published by
the Federal Emergency Management Agency. Some of the reasons smoke detectors used in conjunction with this
System may not work are as follows. Smoke detectors may have been improperly installed and positioned. Smoke
detectors may not sense fires that start where smoke cannot reach the detectors, such as in chimneys, in walls, or roofs,
or on the other side of closed doors. Smoke detectors also may not sense a fire on another level of a residence orbuilding. A second floor detector, for example, may not sense a first floor or basement fire. Moreover, smoke detectors
have sensing limitations. No smoke detector can sense every kind of fire every time. In general, detectors may notalways warn about fires caused by carelessness and safety hazards like smoking in bed, violent explosions, escaping
gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, or arson.
Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates as
anticipated, may not provide sufficient warning to allow all occupants to escape in time to prevent injury or death.
• Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in theirinstallation manual. Passive Infrared Detectors do not provide volumetric area protection. They do create multiple
beams of protection, and intrusion can only be detected in unobstructed areas covered by those beams. They cannot
detect motion or intrusion that takes place behind walls, ceilings, floors, closed doors, glass partitions, glass doors, orwindows.
Mechanical tampering, masking, painting or spraying of any material on the mirrors, windows or any part of the opticalsystem can reduce their detection ability. Passive Infrared Detectors sense changes in temperature; however, as theambient temperature of protected area approaches the temperature range of 90° to 105°F, the detection performancecan decrease.
• Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on theother side of closed or partly open doors. If warning devices sound on a different level of the residence from the
bedrooms, then they are less likely to waken or alert people inside the bedrooms. Even persons who are awake may nothear the warning if the alarm is muffled from a stereo, radio, air conditioner or other appliance, or by passing traffic.
Finally, alarm warning devices, however loud, may not warn hearing-impaired people or waken deep sleepers.
• Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service
or temporarily out of service. Telephone lines are also subject to compromise by sophisticated intruders.
• Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect
themselves from the emergency situation. In the case of a monitored alarm system, authorities may not respond
appropriately.
• This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed tolast as long as 10 years, the electronic components could fail at any time.
The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance.
This alarm system should be tested weekly to make sure all sensors and transmitters are working properly.
Installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a substitute for
insurance. Homeowners, property owners and renters should continue to act prudently in protecting themselves andcontinue to insure their lives and property.
We continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and their loved
ones to learn about these developments.

– 59 –WARRANTYADEMCO Limited Warranty
Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions,subsidiaries and affiliates ("Seller"), 165 Eileen Way, Syosset, New York 11791, warrants its product(s)to be in conformance with its own plans and specifications and to be free from defects in materials andworkmanship under normal use and service for 24 months from the date stamp control on the
product(s) or, for product(s) not having an ADEMCO date stamp, for 12 months from date of original
purchase unless the installation instructions or catalog sets forth a shorter period, in which case theshorter period shall apply. Seller's obligation shall be limited to repairing or replacing, at its option,
free of charge for materials or labor, any product(s) which is proved not in compliance with Seller's
specifications or proves defective in materials or workmanship under normal use and service. Seller
shall have no obligation under this Limited Warranty or otherwise if the product(s) is altered or
improperly repaired or serviced by anyone other than ADEMCO factory service. For warranty service,
return product(s) transportation prepaid, to ADEMCO Factory Service, 165 Eileen Way, Syosset, NewYork 11791.
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESSFOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION
ON THE FACE HEREOF. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANYCONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHERWARRANTY, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITYWHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE SELLER'S OWNNEGLIGENCE OR FAULT.
Seller does not represent that the product(s) it sells may not be compromised or circumvented; that the
product(s) will prevent any personal injury or property loss by burglary, robbery, fire or otherwise; orthat the product(s) will in all cases provide adequate warning or protection. Customer understands thata properly installed and maintained alarm system may only reduce the risk of a burglary, robbery, fire,or other events occurring without providing an alarm, but it is not insurance or a guarantee that such
will not occur or that there will be no personal injury or property loss as a result. CONSEQUENTLY,SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR
OTHER LOSS BASED ON A CLAIM THAT THE PRODUCT(S) FAILED TO GIVE WARNING.
HOWEVER, IF SELLER IS HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY
LOSS OR DAMAGE ARISING UNDER THIS LIMITED WARRANTY OR OTHERWISE,REGARDLESS OF CAUSE OR ORIGIN, SELLER'S MAXIMUM LIABILITY SHALL NOT IN ANY
CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT(S), WHICH SHALL BE THE
COMPLETE AND EXCLUSIVE REMEDY AGAINST SELLER.
This warranty replaces any previous warranties and is the only warranty made by Seller on thisproduct(s). No increase or alteration, written or verbal, of the obligations of this Limited Warranty isauthorized.

– 60 –NOTES– 61 –NOTES– 62 –NOTES– 63 –

165 Eileen Way Syosset, New York 11791
Copyright © 2002 PITTWAY CORPORATION¬.9Wl
K5309-1V1 7/02