Policy

Human Rights Policy

Version:
Effective date:
Approved by:
Issued by:Distribution:

1.0
September 1, 2023
Chief Executive Officer
Group Human Resources; Group Sustainability
DKSH Group

Supersedes and replaces all prior versions as from the effective date.

Group Human Resources;
Group Sustainability
Business function

DKSH Holding Ltd.
Wiesenstrasse 8, P.O. Box 888, 8034 Zurich, Switzerland
Phone +41 44 386 7217, Fax +41 44 386 7282, www.dksh.com

Policy

Table of Contents

1 DKSH business ...................................................................................................................................... 3
2 Overview statement of commitment ....................................................................................................... 3
3 Applicability ............................................................................................................................................. 3
4 Governance ............................................................................................................................................ 35 Managing conflict between human rights principles and local law ......................................................... 46 Key human rights priority areas impacting DKSH .................................................................................. 46.1 Health and safety ......................................................................................................................... 46.2 Fair employment .......................................................................................................................... 4
6.3 Freely chosen employment .......................................................................................................... 5
6.4 Freedom of association and the recognition of the right to collective bargaining ........................ 5
6.5 Elimination of forced, compulsory, and child labor ...................................................................... 56.6 Elimination of discrimination and harassment in employment and occupation ........................... 5
7 Grievance mechanism ............................................................................................................................ 6Page 2

Policy

1 DKSH Business
DKSH is the leading Market Expansion Services provider for companies who want to grow their businessin Asia and beyond, in new and existing markets. DKSH is active in the sourcing, procuring, promoting,selling, and physically distributing, and depending on the nature of our products, servicing of our clients’products. Our activity includes a comparatively minor part of licensed and own brands, some of which
are self-manufactured.
The business is organized along four specialized, revenue-generating global Business Units (BU) –Healthcare, Consumer Goods, Performance Materials, Technology – including associated Supply Chain
Management (SCM) operations, and supported by functional units, such as Finance, Legal, HumanResources (HR), Information Technology (IT), etc.
DKSH’s presence stretches across multiple markets globally, and for the execution of our business, weoperate distribution centers (DCs) and warehouses across Asia and other regions, as well as facilities
ancillary to the business (e.g. production sites, logistics cross-docks, service or innovation centers, etc.).
2 Overview statement of commitment
Guided by the DKSH Code of Conduct, we are committed to fair and respectful treatment of all ouremployees and those who seek employment with DKSH. We are committed to offering an attractive work
environment that builds on merits and embraces diversity and fair employment practices. We respecthuman rights, freedom of association and do not tolerate forced labor.
This Human Rights policy is informed by the Universal Declaration of Human Rights, the Declaration on
Fundamental Principles and Rights at Work of the International Labour Organization (ILO), and the UnitedNations (UN) Guiding Principles on Business and Human Rights. DKSH joined the UN Global Compactin May 2022.
We will publicly report our status and progress on human rights annually through our Sustainability
Report.
3 Applicability
This policy statement applies to all DKSH employees (including those in DKSH affiliated companies andjoint ventures under our control).
With respect to our suppliers, which includes business partners and vendors (such as suppliers ofmaterials, service providers, contract manufacturers, employment agencies, etc.), we outline ourexpectations in greater detail in the Supplier Business Conduct policy as well as in our Responsible
Procurement policy published on our website: https://www.dksh.com/global-en/home/aboutus/sustainability
4 GovernanceLed by DKSH’s Chief Executive Officer and supervised by the Board of Directors, the ultimate
responsibility for DKSH’s Human Rights policy lies with the Executive Committee (ExCo), who oversees
operational execution and has the overall responsibility to ensure that our DKSH Human Rights
commitments are adequately addressed through the setting of standards and objectives.
The ExCo is supported by the Sustainability Committee (SC) comprising the Business Units and theFunctions. The SC assists the ExCo in the planning, execution co-ordination, monitoring and/or reporting

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Policyof sustainability activities and initiatives, including on Human Rights, conducted by the DKSH Group ofcompanies.
The day-to-day responsibility for implementing the Human Rights policy in our operations lies with thevarious Business Units and Functions, and every employee in DKSH is expected to play their role inadhering to the Human Rights policy and the DKSH Code of Conduct.
5 Human Rights Policy and the Law
We conduct our business in strict compliance with laws, regulations, rules as well as internal policies andstandards. Employees need to know the rules that apply to DKSH’s business, and to comply with themas individuals and in their professional roles and responsibilities. In the unlikely event of a conflict between
the law and this Human Rights policy, the law shall be followed, and the conflict reported to management.
If in doubt, legal advice shall be sought.
6 Key Human Rights Priority Areas Impacting DKSH
We recognize that DKSH has significant operations in emerging markets and environments in Asia, andtherefore the focus of our human rights assessments is primarily focused on, but not limited to, our supply
chain and logistics, including DKSH employees, hired contractors and suppliers. For this section, the term
“employees” encompasses both DKSH employees and contractors hired by DKSH directly or throughemployment agencies.
This policy sets out six standards for the human rights topics that have been defined as most salient tothe business and environmental contexts in which DKSH operates. We commit to the following:
6.1 Health and Safety• DKSH conducts its operations in compliance with applicable environmental, health and safety laws
and regulations and company standards to provide employees with a safe, healthy, and clean working
environment.
•Employees are responsible for safety, health and environmental protection at the workplace, in linewith their duties and responsibilities and to the best of their knowledge, experience and ability.

•More details on the DKSH Health Safety and Environment (HSE) policy and management can befound at:https://dksh.sharepoint.com/policies/Policies/2020.09.01_Policy_GRC_HealthSafetyandEnvironme
ntPolicy.pdf

6.2 Fair Employment• We hire and develop employees based on merit, i.e. qualifications, skills, experience, expertise,performance and achievements.
•Employees shall be paid according to applicable wage laws, and/or as per the requirement of local
government labor departments, including (but not limited to) minimum wages, overtime hours andmandatory benefits; based upon which workers are paid (including benefits) and whether overtime
will be required and the wages to be paid for such overtime must be communicated timely.

•Working days and hours (including overtime), and rest time (i.e. breaks, time off) are aligned withlocal laws.

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Policy•

All legally required benefits are paid to workers on time and in full; workers shall not be required to
do unpaid work.

•

Workers are provided pay slips that provide transparency on how wages were computed, including
all statutory deductions, wherein all deductions shall only be made according to local laws.

6.3 Freely Chosen Employment• Employees have chosen their employment freely.
•Employees are free to leave their jobs after reasonable notice as mutually agreed and signed in theemployment contract.

•Employees are fully paid for the work that they do.

•Employees are paid on time and in full for the work they have done, in accordance to the regular
payroll cycle or local statutory requirement on payroll timing.

•Any fines or similar imposed on employees are legal and fair.

•DKSH will not use any form of forced or involuntary labor, including debt bondage, prison labor orindentured labor.

•DKSH will not engage in, or support, any other form of modern slavery or human trafficking.

•Employees are not required to hand over their original identity papers to secure employment, unlessrequired under local law and/or for safekeeping to avoid loss or theft. In the event that original identity
papers are handed over, employees shall provide written consent for DKSH to retain their identity
papers and shall have access to their identity papers immediately upon request.

•Employees do not have to pay deposits, or similar, to secure work or accommodation provided by
DKSH or its suppliers, or to obtain tools, training, or equipment necessary to carry out their work.

6.4 Freedom of Association and the Recognition of the Right to Collective Bargaining• DKSH respects workers’ rights under local laws to join or form trade unions or worker committees
without fear of reprisal or discrimination.
6.5 Elimination of Forced, Compulsory, and Child Labor• DKSH will not employ, or in any other form, make use of children below the local minimum working
age or below the age of compulsory education. DKSH monitors the ages of employees to ensure that
we are not hiring child labor. In markets where the collection of age information is prohibited by law,
DKSH will ask for declarations from employees that they are above the local minimum working age
and/or age of compulsory education.
•Young employees under the age of 18, legally employed, shall not carry out any hazardous work ornight shifts.

6.6 Elimination of Discrimination and Harassment in Employment and Occupation• Employees shall not discriminate, or be discriminated or harassed, any time during recruitment andwhilst in employment, on the basis of origin, nationality, religion, race, ethnicity, gender, age,

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Policydisability, sexual orientation, political affiliation, pregnancy, marital status, or any other form ofdiscrimination.
•DKSH will provide workplaces free of any harsh or inhumane treatment, including sexual harassment
or abuse, mental or physical coercion or verbal abuse.

7 Grievance Mechanism
Employees and external partners who are aware of actual, suspected or potential non-compliance withthis policy should report it to their superiors, human resources, legal or compliance functions. Employees
can also report violations to higher levels, including members of senior management or the ExecutiveBoard.
All complaints have to be adequately reviewed or investigated. DKSH strictly prohibits any form ofretaliation against an employee who raises genuine concerns in good faith, while it protects the rights ofemployees reporting for non-compliance.
Employees may also report this through the DKSH Integrity Line (https://dksh.integrityline.org) which isavailable 24/7. This Line is operated by an external party on their platform and all reports made throughit are anonymous and confidential, with a guarantee of no reprisals.

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