WARNING: This manual contains information on limitations regarding
product use and function and information on the limitations as to liability ofthe manufacturer. The entire manual should be carefully read.

PC1616/PC1832/PC1864 v4.3
User ManualIMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components
is copyrighted and is purchased under the following license terms:• This End-User License Agreement (“EULA”) is a legal agreement
between You (the company, individual or entity who acquired theSoftware and any related Hardware) and Digital Security Controls, a
division of Tyco Safety Products Canada Ltd. (“DSC”), the manufacturer of the integrated security systems and the developer of the software and any related products or components (“HARDWARE”) which
You acquired.
• If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is intended to be accompanied by HARDWARE, and is NOT
accompanied by new HARDWARE, You may not use, copy or install
the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes
computer software, and may include associated media, printed
materials, and “online” or electronic documentation.
• Any software provided along with the SOFTWARE PRODUCT that is
associated with a separate end-user license agreement is licensed to
You under the terms of that license agreement.
• By installing, copying, downloading, storing, accessing or otherwise
using the SOFTWARE PRODUCT, You agree unconditionally to bebound by the terms of this EULA, even if this EULA is deemed to be amodification of any previous arrangement or contract. If You do notagree to the terms of this EULA, DSC is unwilling to license the
SOFTWARE PRODUCT to You, and You have no right to use it.
SOFTWARE PRODUCT LICENSEThe SOFTWARE PRODUCT is protected by copyright laws andinternational copyright treaties, as well as other intellectual property
laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.
1. GRANT OF LICENSE This EULA grants You the following rights:(a) Software Installation and Use - For each license You acquire, You may have
only one copy of the SOFTWARE PRODUCT installed.
(b) Storage/Network Use - The SOFTWARE PRODUCT may not be installed,
accessed, displayed, run, shared or used concurrently on or from different
computers, including a workstation, terminal or other digital electronic
device (“Device”). In other words, if You have several workstations, You will
have to acquire a license for each workstation where the SOFTWARE will beused.
(c) Backup Copy - You may make back-up copies of the SOFTWAREPRODUCT, but You may only have one copy per license installed at any
given time. You may use the back-up copy solely for archival purposes.
Except as expressly provided in this EULA, You may not otherwise makecopies of the SOFTWARE PRODUCT, including the printed materials
accompanying the SOFTWARE.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS(a) Limitations on Reverse Engineering, Decompilation and Disassembly You may not reverse engineer, decompile, or disassemble the SOFTWAREPRODUCT, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation. You may not
make any changes or modifications to the Software, without the written
permission of an officer of DSC. You may not remove any proprietary
notices, marks or labels from the Software Product. You shall institutereasonable measures to ensure compliance with the terms and conditionsof this EULA.

(b) Separation of Components - The SOFTWARE PRODUCT is licensed as asingle product. Its component parts may not be separated for use on morethan one HARDWARE unit.
(c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with
HARDWARE, then the SOFTWARE PRODUCT is licensed with the
HARDWARE as a single integrated product. In this case, the SOFTWAREPRODUCT may only be used with the HARDWARE as set forth in this EULA.
(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You
may not make it available to others or post it on a server or web site.

(e) Software Product Transfer - You may transfer all of Your rights under this
EULA only as part of a permanent sale or transfer of the HARDWARE,
provided You retain no copies, You transfer all of the SOFTWARE PRODUCT(including all component parts, the media and printed materials, any
upgrades and this EULA), and provided the recipient agrees to the terms ofthis EULA. If the SOFTWARE PRODUCT is an upgrade, any transfer mustalso include all prior versions of the SOFTWARE PRODUCT.
(f) Termination - Without prejudice to any other rights, DSC may terminate this
EULA if You fail to comply with the terms and conditions of this EULA. In
such event, You must destroy all copies of the SOFTWARE PRODUCT andall of its component parts.

(g) Trademarks - This EULA does not grant You any rights in connection withany trademarks or service marks of DSC or its suppliers.
3. COPYRIGHT - All title and intellectual property rights in and to the
SOFTWARE PRODUCT (including but not limited to any images,
photographs, and text incorporated into the SOFTWARE PRODUCT), theaccompanying printed materials, and any copies of the SOFTWAREPRODUCT, are owned by DSC or its suppliers. You may not copy theprinted materials accompanying the SOFTWARE PRODUCT. All title
and intellectual property rights in and to the content which may beaccessed through use of the SOFTWARE PRODUCT are the property of
the respective content owner and may be protected by applicable
copyright or other intellectual property laws and treaties. This EULA
grants You no rights to use such content. All rights not expressly
granted under this EULA are reserved by DSC and its suppliers.
4. EXPORT RESTRICTIONS - You agree that You will not export orre-export the SOFTWARE PRODUCT to any country, person, or entity
subject to Canadian export restrictions.
5. CHOICE OF LAW - This Software License Agreement is governed by thelaws of the Province of Ontario, Canada.
6. ARBITRATION - All disputes arising in connection with thisAgreement shall be determined by final and binding arbitration inaccordance with the Arbitration Act, and the parties agree to be boundby the arbitrator’s decision. The place of arbitration shall be Toronto,
Canada, and the language of the arbitration shall be English.
7. LIMITED WARRANTY(a) NO WARRANTY - DSC PROVIDES THE SOFTWARE “AS IS” WITHOUTWARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILLMEET YOUR REQUIREMENTS OR THAT OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
(b) CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible
for problems caused by changes in the operating characteristics of the
HARDWARE, or for problems in the interaction of the SOFTWAREPRODUCT with non-DSC-SOFTWARE or HARDWARE PRODUCTS.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF
RISK - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR
CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’SENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE
AGREEMENT SHALL BE LIMITED TO THE GREATER OF THE
AMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWAREPRODUCT AND FIVE CANADIAN DOLLARS (CAD$5.00). BECAUSESOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTALDAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
(d) DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE
ENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL
OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE) AND OF ALL OTHEROBLIGATIONS OR LIABILITIES ON THE PART OF DSC. DSC
MAKES NO OTHER WARRANTIES. DSC NEITHER ASSUMES NORAUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS
BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO
ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY
CONCERNING THIS SOFTWARE PRODUCT.
(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO
CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL,INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON
BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICTLIABILITY, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE,
BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWAREPRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST
OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES ORSERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRDPARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
WARNING: DSC recommends that the entire system be completely
tested on a regular basis. However, despite frequent testing, and due
to, but not limited to, criminal tampering or electrical disruption, it ispossible for this SOFTWARE PRODUCT to fail to perform as expected.

Table of Contents
About Your Security System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PowerSeries System Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keypad Display Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PK5500/RFK5500 Language Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Arming & Disarming the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Arming (Turning On/Setting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Away Arming (Turned On/Set) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Quick Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Bell/Siren Sounds After Away Arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Disarming (Turning Off /Unsetting). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Stay Arming (Partially Turning On / Part Setting). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Night Arming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Silent Exit Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Remote Arming and Disarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Emergency Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
When Alarm Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Intrusion (Burglary) Alarm Continuous Siren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Fire Alarm Pulsed Siren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Wireless Carbon Monoxide Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Time & Date Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Bypassing Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Trouble Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Trouble Menu Acknowledgement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Alarm Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Door Chime (Entry/Exit Beeps) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Access Code Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9User Code Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Bell Squawk Attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Partition Assignment Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Erasing an Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
User Function Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Changing Brightness/Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the Buzzer Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Viewing the Event Buffer from a PK5500/RFK5500 Keypad . . . . . . . . . . . . . . . . . . . . 12
PK5500 Global Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Sensor Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Reference Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Sensor / Zone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Testing Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Testing Your Keypad Sounder and Siren. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Testing Your Entire System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Walk Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Allowing Computer Access To Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Guidelines for Locating Smoke Detectors and CO Detectors . . . . . . . . . . . . . . . . . . 17
Smoke Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Carbon Monoxide Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Household Fire Safety Audit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Fire Escape Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
New Zealand Telecom Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19i

FCC COMPLIANCE STATEMENTCAUTION: Changes or modifications not expressly approved by Digital Security Controls could void your authority to use this equipment.
This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be deter-mined byturning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:• Re-orient the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from thatto which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for
help.
The user may find the following booklet prepared by the FCC useful:"How to Identify and Resolve Radio/Television Interference Problems".
This booklet is available from the U.S. Government Printing Office,Washington D.C. 20402, Stock # 004-000-00345-4.
The keypads represented in this manual can be used with the following
Control Units: PC1616, PC1832, PC1864.
IMPORTANT INFORMATIONThis equipment complies with Part 68 of the FCC Rules and, if the
product was approved July 23, 2001 or later, the requirements adopted
by the ACTA. On the side of this equipment is a label that contains,among other information, a product identifier. If requested, this number
must be provided to the Telephone Company.
PC1616 Product Identifier
US: F53AL01BPC1614
PC1832 Product Identifier
US: F53AL01BPC1832
PC1864 Product Identifier
US: F53AL01BPC1864
USOC Jack: RJ-31X
Telephone Connection Requirements
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed tobe connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In mostbut not all areas, the sum of RENs should not exceed five (5.0). To becertain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local Telephone Company. For
products approved after July 23, 2001, the REN for this product is partof the product identifier that has the format US: AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g.,
03 is a REN of 0.3). For earlier products, the REN is separately shownon the label.
Incidence of Harm
If this equipment (PC1616, PC1832, PC1864) causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But if advance noThis product is in conformity with EMC Directive 89/336/EEC based on
results using harmonized standards in accordance with article 10(5),R&TTE Directive 1999/5/EC based on following Annex III of the directive and LVD Directive 73/23/EEC as amended by 93/68/EEC based on
results using harmonized standards.
This product meets the requirements of Class II, Grade 2 equipment as per
EN 50131-1:2004 Standard. This product is suitable for use in systems
with the following notification options:- A (use of two warning devices and internal dialer required),- B (self powered warning device and internal dialer required),- D (use of DSC model T-Link TL250 encrypted Ethernet communicatorrequired).

tice is not practical, the Telephone Company will notify the customer assoon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
Changes in Telephone Company Equipment or Facilities
The Telephone Company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment.
If this happens the Telephone Company will provide advance notice inorder for you to make necessary modifications to maintain uninterrupted
service.
Equipment Maintenance Facility
If trouble is experienced with this equipment (PC1616, PC1832,
PC1864) for repair or warranty information, contact the facility indicatedbelow. If the equipment is causing harm to the telephone network, theTelephone Company may request that you disconnect the equipment until the problem is solved. This equipment is of a type that is not intended
to be repaired by the end user.
DSC c/o APL Logistics 757 Douglas Hill Rd, Lithia Springs, GA
30122
Additional Information
Connection to party line service is subject to state tariffs. Contact the statepublic utility commission, public service commission or corporationcommission for information.
Alarm dialing equipment must be able to seize the telephone line andplace a call in an emergency situation. It must be able to do this even if
other equipment (telephone, answering system, computer modem, etc.)
already has the telephone line in use. To do so, alarm dialing equipment
must be connected to a properly installed RJ-31X jack that is electricallyin series with and ahead of all other equipment attached to the same telephone line. Proper installation is depicted in the figure below. If you haveany questions concerning these instructions, you should consult your telephone company or a qualified installer about installing the RJ-31X jackand alarm dialing equipment for you.
Customer Premises Equipment and Wiring
Network
Service
Provider's
Facilities

Computer

RJ-31X
Jack
Alarm Dialing
Equipment

UnusedRJ-11 Jack

TelephoneLine
Telephone
Network
Demarcation
Point

Fax Machine

Telephone
Answering
SystemUnusedRJ-11 Jack

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INDUSTRY CANADA STATEMENTNOTICE: This Equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number
signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.
It does not imply that that Industry Canada approved the equipment
NOTICE: The Ringer Equivalence Number (REN) for this terminal
equipment is 0.1. The REN assigned to each terminal equipment provides
an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of
any combination of devices subject only to the requirement that the sumof the Ringer Equivalence Numbers of all devices does not exceed 5.
PC1864 Registration numberIC: 160A-PC1864
PC1832 Registration numberIC: 160A-PC1832
PC1616 Registration numberIC: 160A-PC1614

About Your Security System
Your DSC Security System has been designed to provide you with the greatest possible flexibility andconvenience. Read this manual carefully and have your installer instruct you on your system's operation and on which features have been implemented in your system. All users of this system should beequally instructed in its use. Fill out the “System Information” page with all of your zone information
and access codes and store this manual in a safe place for future reference.
NOTE: The PowerSeries security system includes specific false alarm reduction features and is classified in accordance with ANSI/ SIA CP-01-2000 Control Panel Standard - Features for False Alarm
Reduction. Please consult your installer for further information regarding the false alarm reduction
features built into your system as all are not covered in this manual.

Carbon Monoxide Detection (must be enabled by your Installer)
This equipment is capable of monitoring carbon monoxide detectors and providing a warning if carbon monoxide is detected. Please read the Family Escape Planning guidelines in this manual andinstructions that are available with the carbon monoxide detector.

Fire Detection (must be enabled by your Installer)
This equipment is capable of monitoring fire detection devices such as smoke detectors and providing a warning if a fire condition is detected. Good fire detection depends on having adequate number of detectors placed in appropriate locations. This equipment should be installed in accordancewith NFPA 72 (N.F.P.A., Batterymarch Park, Quincey MA 02269). Carefully review the Family EscapePlanning guidelines in this manual.

Testing
To insure that your system continues to function as intended, you must test your system weekly.
Please refer to the “Testing your System” section in this manual. If your system does not function
properly, call your installing company for service.

Monitoring
This system is capable of transmitting alarms, troubles & emergency information to a central station. If you
initiate an alarm by mistake, immediately call the central station to prevent an unnecessary response.
NOTE: The monitoring function must be enabled by the installer before it becomes functional.
SIA NOTE: There is a communicator delay of 30 seconds in this control panel. It can be removed, or
it can be increased up to 45 seconds, at the option of the end-user by consulting with the installer.

MaintenanceWith normal use, the system requires minimum maintenance. Note the following points:• Do not wash the security equipment with a wet cloth. Light dusting with a slightly moistened clothshould remove normal accumulations of dust.
• Use the system test described in “Testing Your System” to check the battery condition. We recommend, however, that the standby batteries be replaced every 3-5 years.
• For other system devices such as smoke detectors, passive infrared, ultrasonic or microwave motion
detectors or glassbreak detectors, consult the manufacturer’s literature for testing and maintenanceinstructions.

General System Operation
Your security system is made up of a DSC control panel, one or more keypads and various sensors
and detectors. The control panel will be mounted out of the way in a utility closet or in a basement.
The metal cabinet contains the system electronics, fuses and standby battery.
NOTE: Only the installer or service professional should have access to the control panel.
All the keypads have an audible indicator and command entry keys. The LED keypads have a groupof zone and system status lights. The LCD keypad has an alphanumeric liquid crystal display (LCD).
The keypad is used to send commands to the system and to display the current system status. The
keypad(s) will be mounted in a convenient location inside the protected premises close to the entry/
exit door(s).
The security system has several zones of area protection and each of these zones will be connected
to one or more sensors (motion detectors, glassbreak detectors, door contacts, etc.). A sensor inalarm will be indicated by the corresponding zone lights flashing on a LED keypad or by written messages on the LCD keypad.

1

PowerSeries System Keypads
PK5508/PK5516/RFK5508/RFK5516
PC1555RKZ
StatusLights[NumberPad

Zone
Lights

PK5500/PK5501/RFK5500/RFK5501

Emergency Keys

LED5511

1

2

3

4

5

6

7

8

9

Reset

*

0

#

Quick
Exit

LCD5511
Display
SystemLightsNumber
Pad

2

Stay
Away
Chime

Keypad Display Symbols
LCD5501 Fixed Message

LCD5501 ICON

PK5501/RFK5501
5

9

6

17

14

7

11

10

9
7
10

11

8

LCD5511PK5508/5516/RFK5508/5516

LED5511

20

1

2
3

Clock Digits 1, 2 – These two 7 segment clock digits indicate the hour digits when the local
clock is active, and identify the zone when the OPEN or ALARM icons are active. These two digits scroll one zone per second from the lowest zone number to the highest when scrollingthrough zones.
: (Colon) – This icon is the hours/minutes divider and will flash once a second when the local
clock is active.
Clock Digits 3, 4 – These two 7 segment displays are the minute digits when the local clock is
active.

4

1 to 8 – These numbers identify troubles when [][2] is pressed.

5
6
7
8
9
10
11

Memory – Indicates that there are alarms in memory.
Bypass – Indicates that there are zones automatically or manually bypassed.
Program – indicates that the system is in Installer’s Programming, or the keypad is busy.
Away – Indicates that the panel is armed in the Away Mode.
Fire – Indicates that there are fire alarms in memory.
Stay – Indicates that the panel is armed in the Stay Mode.

12
13

14

Chime – This icon turns on when the Chime function key is pressed to enable Door Chime on
the system. It will turn off when the chime function key is pressed again to disable Door Chime.
AM, PM – This icon indicates that the local clock is displaying 12 Hr. time. These icons will not
be on if the system is programmed for 24 Hr. time.
ALARM – This icon is used with clock digits 1 and 2 to indicate zones in alarm on the system.
When a zone is in alarm, the ALARM icon will turn on, and 7 segment displays 1 and 2 willscroll through the zones in alarm.

19

OPEN – This icon is used with clock digits 1 and 2 to indicate violated zones (not alarm) on thesystem. When zones are opened, the OPEN icon will turn on, and 7 segment displays 1 and 2
will scroll through the violated zones.
AC – Indicates that AC is present at the main panel.
System Trouble – Indicates that a system trouble is active.
Night – Indicates that the panel is armed in the Night Mode.
System - Indicates one or more of the following:
Memory – Indicates that there are alarms in memory.
Bypass – Indicates that there are zones automatically or manually bypassed.
System Trouble – This icon is displayed when a system trouble is active.
Ready Light (green) – If the Ready light is on, the system is ready for arming.

20

Armed Light (red) – If the Armed light is on, the system has been armed successfully.

15
16
17
18

3

IMPORTANT NOTICE
A security system cannot prevent emergencies. It is only intended to alert you and – if included – yourcentral station of an emergency situation. Security systems are generally very reliable but they may
not work under all conditions and they are not a substitute for prudent security practices or life andproperty insurance. Your security system should be installed and serviced by qualified security professionals who should instruct you on the level of protection that has been provided and on system
operations.

PK5500/RFK5500 Language Selection
Your keypad may have the capability to display messages in different languages.
1. Press and hold bothkeys simultaneously.
2. Using thekeys, scroll through the available languages.
3. Pressto select your desired language.
NOTE: For systems compliant with the EN 50131-1:2004 standard, you will need to enter your Master
Code to access and change the keypad language.

Arming & Disarming the System
Arming (Turning On/Setting)
Close all sensors (i.e. stop motion and close doors). The Ready ( ) indicator should be on.
To arm, press and hold the Away Key () for 2 seconds and/or enter your Access Code, or pressto Quick Arm. During the setting state (exit delay active) the Armed ( ) and Ready ( ) indicators will turn on, and the keypad will sound one beep per second. You now have ____ seconds toleave the premises (please check with your installer to have this time programmed). To cancel thearming sequence, enter your access code.

Away Arming (Turned On/Set)
When the exit delay is completed, the alarm system is armed/set and this is indicated on the keypad
as follows: the Ready ( ) indicator will turn off, the Armed indicator will remain on and the keypad
will stop sounding.

Quick Exit
If the system is armed and you need to exit, use the Quick Exit function to avoid disarming andrearming the system. Press and hold the Quick Exit key () for 2 seconds or press. You
now have 2 minutes to leave the premises through your exit door. When the door is closed again, theremaining exit time is cancelled.

Bell/Siren Sounds After Away Arming
Audible Exit Fault
In an attempt to reduce false alarms, the Audible Exit Fault is designed to notify you of an improper
exit when arming the system in the Away mode. In the event that you fail to exit the premises during
the allotted exit delay period, or if you do not securely close the Exit/Entry door, the system will notify
you that it was improperly armed in two ways: the keypad will emit one continuous beep and the bellor siren will sound.
Your installer will tell you if this feature has been enabled on your system. If this occurs:
1. Re-enter the premises.
2. Enter your [access code] to disarm the system. You must do this before the entry delay timer
expires.
3. Follow the Away arming procedure again, making sure to close the entry/exit door properly. (See“Away Arming (Turned On/Set)”.)Arming Error
An error tone will sound if the system is unable to arm. This will happen if the system is not ready toarm (i.e. sensors are open), or if an incorrect user code has been entered. If this happens, ensure allsensors are secure, press
and try again. Please check with your installer to determine if arming is
inhibited by any other means.

Disarming (Turning Off /Unsetting)Enter your access code to disarm anytime the system is armed (Armed ( ) indicator is on). The keypad will beep if you walk through the entry door. Enter your code within _____ seconds to avoid an
alarm condition (please check with your installer to have this time programmed).
4

Disarming Error
If your code is invalid, the system will not disarm and a 2-second error tone will sound. If this happens, press
and try again.

Stay Arming (Partially Turning On / Part Setting)Ask your alarm company if this function is available on your system.
Stay arming will bypass the interior protection (i.e. motion sensors) and arm the perimeter of the system (i.e. doors and windows). Close all sensors (i.e. stop motion and close doors). The Ready ( )indicator should be on.
Press and hold the Stay key () for 2 seconds and/or enter your Access Code and do not leave
the premises (if your installer has programmed this button). During the setting state (exit delay
active), the Armed ( ) and Ready ( ) indicators will turn on, and the keypad will sound one beep
every three seconds.
When the exit delay is completed, the alarm system is armed/set and this is indicated on the keypad
as follows: the Ready ( ) indicator will turn off, the Armed ( ) indicator will remain on and the keypad will stop sounding. The Armed ( ) indicator and Bypass or System indicator will turn on. The
system will automatically bypass certain interior sensors (i.e. motion sensors).
NOTE: For SIA FAR listed panels, the Stay Arming Exit Delay will be twice as long as the Away Arming Exit Delay.

Night Arming
To fully arm the system when it has been armed in Stay Mode, press [][1] at any keypad. All interiorzones will now be armed except for devices programmed as Night Zones.
Night zones are only armed in Away mode, this permits limited movement within the premises when
the system is fully armed. Ensure that your installer has provided you with a list identifying zones programmed as night zones.
When the interior zones have been activated (i.e., (*)(1) you must enter your access code to disarm
the system to gain access to interior areas that have not been programmed as night zones.

Silent Exit Delay
If the system is armed using the Stay key () (Programmable Function Key) or using the "No
Entry" Arming method ([access code]), the audible progress annunciation (keypad buzzer)
will be silenced and the exit time will be doubled for that exit period only.

Remote Arming and Disarming
The system can be armed and/or disarmed using the remote control device (wireless key). When arming
the system by using the Arm button on the wireless key, the system will acknowledge the command bysounding a single bell squawk (if bell squawk is enabled) and when disarming using the Disarm buttonon the wireless key the system will acknowledge the command by sounding two bell squawks (if bellsquawk is enabled) that can be heard from the exterior of the premises.

Emergency Keys
Press the(F),(A) or(P) key for 2 seconds to generate a Fire, Auxiliary or Panic alarm. The keypad sounder will beep indicating that the alarm input has been accepted and transmission to the central station is underway. Ask your alarm company if the emergency keys are available on your system.
NOTE: The Fire keys can be disabled by the installer.

LED5511/LCD5511 Keypad
Press and hold both keys simultaneously for 2 seconds to send the following
messages:
Fire Message,

Auxiliary Message,

Panic Message.

When Alarm Sounds
The system can generate 2 different alarm sounds:• Continuous Siren = Intrusion (Burglary Alarm)• Temporal / Pulsed Siren = Fire Alarm• 4 beeps, 5-second pause, 4 beeps = Carbon Monoxide alarm
NOTE: The priority of signals is fire alarm, carbon monoxide alarm then burglary alarm.

5Intrusion (Burglary) Alarm Continuous Siren
If you are unsure of the source of the alarm approach with caution ! If the alarm was

accidental, enter your Access Code to silence the alarm. Call your central station to avoid
a dispatch.

Fire Alarm Pulsed Siren
Follow your emergency evacuation plan immediately!
If the fire alarm was accidental (i.e. burned toast, bathroom steam, etc.), enter your Access
Code to silence the alarm. Call your central station to avoid a dispatch. Ask your alarm company if your system has been equipped with fire detection. To reset the detectors, see the Sensor Reset section.

Wireless Carbon Monoxide Alarm
Activation of your CO alarm indicates the presence of carbon monoxide (CO), which can be fatal.
During an alarm, the red LED on the CO detector flashes rapidly and buzzer sounds with a repeating
cadence of: 4 quick beeps, 5-second pause, 4 quick beeps. If an alarm sounds:
1. Operate silence button.
2. Call emergency services or your fire department.
3. Immediately move outdoors or to an open door/window.

WARNING: Carefully review your Carbon Monoxide Installation/User Guide to determine the necessary actions required to ensure your safety and ensure that the equipment is operating correctly.
Incorporate the steps outlined in the guide into your evacuation plan.

Time & Date ProgrammingPressplus your Master Access Code or press the time programming function key (programmed by your installer). If you have a Time and Date trouble, press [8] from within the trouble
menu. Press
to select Time and Date.
When using the PK5500/RFK5500, use thescroll keys to find the menu option and press
to select. Enter the time in 24-hr format (HH:MM), followed by the date (MM:DD:YY). Presstoexit programming.

NOTE: If you have an LCD keypad, your installer may have programmed your system to display thetime and date while the keypad is idle. If this is the case, you can press the
key to clear the date
and time display.

Bypassing Zones
Use the zone bypassing feature when you need access to a protected area while the system is armed,
or when a zone is temporarily out of service, but you need to arm the system. Bypassed zones will
not be able to sound an alarm. Bypassing zones reduces the level of security. If you are bypassing azone because it is not working, call a service technician immediately so that the problem can be
resolved and your system returned to proper working order. Ensure that no zones are unintentionallybypassed when arming your system. Zones cannot be bypassed once the system is armed. Bypassed
zones are automatically cancelled each time the system is disarmed and must be bypassed again, if
required, before the next arming.

NOTE: 24-hour zones can only be unbypassed manually.
NOTE: For security reasons, your installer has programmed the system to prevent you from bypassing
certain zones (e.g., smoke detectors).

Bypassing Zones with a PK5500/RFK5500
Start with disarming the system.
1. Pressto enter the function menu. The keypad will display “Press  for < > Zone Bypass”.

2. Pressor, then your [access code] (if required). The keypad will display “Zone Search < >Zone Name”.
3. Enter the two-digit number of the zone(s) to be bypassed (01-64).
You can also use thekeys to find the zone to be bypassed, and then press
to select thezone. The keypad will display “Zone Search < > “Zone Name?”. “B” will appear on the display to show6

that the zone is bypassed. If a zone is open (e.g., door with door contact is open), the keypad will display “Zone Search < > “Zone Name” O”. If you bypass the open zone, a “B” will replace the “O”.
4. To unbypass a zone, enter the two-digit number of the zone(s) to be bypassed (01-64). You canalso use thekeys to find the zone, and then press
to select the zone. The “B”
will disappear from the display to show that the zone is no longer bypassed.

5. To exit bypassing mode and return to the Ready state, press.

Bypassing Zones with a PK5508/PK5516/PK5501/RFK5508/RFK5516/RFK5501
Start with disarming the system

1. Press, then your [access code] (if required).
2. Enter the two-digit number of the zone(s) to be bypassed (01-64). On PK5508/PK5516/
RFK5508/RFK5516 keypads, the zone light will turn on to indicate that the zone is
bypassed.
3. To unbypass a zone, enter the two-digit number of the zone (01-64). On PK5508/PK5516/
RFK5508/RFK5516 keypads, the zone light will turn off to indicate that the zone is not
bypassed.
4. To exit bypassing mode and return to the Ready state, press.

Activating All Bypassed Zones
To activate all bypassed zones:

1. Press
2. Press, then your [access code] (if necessary).
.

3. To exit bypassing mode and return to the Ready state, press.

Recalling Bypassed Zones
To recall the last set of bypassed zones:

1. Press
2. Press, then your [access code] (if necessary).
.

3. To exit bypassing mode and return to the Ready state, press.

Bypass Groups
A Bypass Group is a selection of zones programmed into the system. If you bypass a group of zones
on a regular basis, you can program them into the Bypass Group, so that you do not have to bypass
each zone individually every time. One Bypass Group can be programmed on each partition.

To program a Bypass Group:
1. Press, then your [access code] (if necessary).
2. Enter the two-digit numbers (01-64) of the zones to be included in the Bypass Group. On
PK5500/RFK5500 keypads, you can also use thekeys to find the zone to be
included in the bypass group, and then press

to select the zone.

3. To save the selected zone into the group, press.

4. To exit bypassing mode and return to the Ready state, press.

To select a Bypass Group when arming the system:
1. Press, then your [access code] (if necessary).

2. Press. The next time the system is armed, the zones in this group will be bypassed.

3. To exit bypassing mode and return to the Ready state, press.
NOTE: Bypass Groups are only recalled if the system is armed/disarmed after programming the bypass group.
NOTE: This feature is not to be used in UL Listed installations.
7Trouble Conditions
When a trouble condition is detected, the Trouble ( ) or System indicator will turn on, and the keypad will beep every 10 seconds. Press the
key to silence the beeps. Press
to view thetrouble condition. The Trouble ( ) or System indicator will flash. The corresponding trouble will be
represented by numbers 1-8.
LED/
DIGIT

1

2

3
4
5
6

7
8

TroubleCondition

Comments

ActionService Required (1) Low Battery (2) Bell Circuit (3) System Trouble (4) Sys(Press [1] fortem Tamper (5) Module Supervision (6) RF Jam Detected Call for service
more details)(7) PC5204 Low Battery (8) PC5204 AC Failure
If the building and/or neighbourhood has lost electrical
Loss of AC Power power, the system will continue to operate on battery Call for service
for several hours.
Telephone LineThe system has detected that the telephone line is disCall for service
Fault
connected.
Failure to Com- The system attempted to communicate with the moniCall for service
municate
toring station, but failed. This may be due to Trouble 3.
Sensor (or Zone) The system is experiencing difficulties with one or more
Call for service
Fault
sensors on the system. Press 5 to display the zone.
The system has detected a tamper condition with one
Sensor (or Zone)
or more sensors on the system. Press 6 to display theCall for service
Tamperzone.
Sensor (or Zone) If the system has been equipped with wireless sensors,
Call for service
Low Battery
one or more has reported a low battery condition.
If complete power was lost (AC and Battery), the time
Re-program
Loss of Time &and date will need to be re-programmed.
Time & Date
Date(page 6)

Trouble Menu Acknowledgement
If the Arming Inhibit for All Troubles features is enabled, Trouble Menu Acknowledgement may be
used. To use this feature while in the Trouble Menu (), pressto acknowledge and override the existing troubles, so the system can be armed. An override event will also be generated andlogged, thus identifying the user. To override open zones, use the Zone Bypass feature ().

Alarm Memory
When an alarm occurs, the Memory or System indicator (and Fire indicator, if applicable) will turn on.
To view which sensor(s) generated the alarm, press. The Memory or System indicator and corresponding sensor number will flash (i.e. sensor 3).
For the PK5500/RFK5500 keypad use thescroll keys to view the sensors in alarm memory.
Press
to exit. To clear the memory, arm and disarm the system.
If an alarm sounded while armed, the keypad will automatically go to alarm memory when you disarm the system. In this instance, you should approach with caution, as the intruder may still be within
the building/premises.

Door Chime (Entry/Exit Beeps)
To turn the door chime function on or off, press and hold the Chime key (press.

) for 2 seconds orAccess Code Programming
In addition to the Master Access Code, you can program up to 94 additional User Access codes(access codes 1-48 for PC1616, access codes 1-72 for PC1832 and access codes 1-95 for PC1864).
Press, plus your Master Access Code. The Program or System indicator will begin to flash, and
the Armed ( ) indicator will turn on.
Enter the 2-digit number to be programmed (i.e. 06 for user access code 6; enter 40 for the Master
Access Code).

8When using the PK5500/RFK5500, use thekeys to find the specific code and presstoselect. Enter the new 4 or 6-digit access code, or press
to erase it. When programming is complete, enter another 2-digit code to program or press
to exit.
For systems using multiple partitions/areas, access codes can be assigned to specific or multiple partitions/areas. Please contact your alarm company for details.
The access codes have programmable attributes which allow zone bypassing, remote access using
the ESCORT5580TC or one-time use activation.
When using 6-digit access codes, the minimum number of variations of access codes are 20833 for
the PC1616, 13888 for the PC1832 and 10638 for the PC1864.

Access Codes[][5][Master Code] (when disarmed)
The [][5] User’s Programming command is used to program additional access codes.

User Codes - User Codes 1-48 are available for the PC1616. User Codes 01-72 are available
for the PC1832. User Codes 1-95 are available for the PC1864.
Master Code (Access Code 40) - The Master Code can only be changed by the Installer, if programmed.

Supervisor Codes - These codes are always valid when entering theUser Code Programming section. However, these codes can only program additional codes which have equal or lesser
attributes. Once programmed, the Supervisor Codes receive the Master Code’s attributes. These attributes are changeable. Any User Code can be made a supervisor code by enabeling User Code Attribute 1 (please see below for details).
Duress Codes - Duress codes are standard User Codes that will transmit the Duress Reporting Codewhenever the code is entered to perform any function on the system. Any User Code can be made aDuress Code by enabeling User Code Attribute 2 (please see below for details).
NOTE: Duress codes are not valid when entering [][5], [][6] or [][8] sections.
NOTE: Access codes cannot be programmed as a duplicate or as a “Code +/- 1”.

User Code Attributes
1. The default attributes of a new code will be the attributes of the code used to enter
whether it is a new code or an existing code being programmed.
2. System Master (Code 40) has Partition Access for all partitions, as well as Attributes 3-4 ON bydefault.
NOTE: These attributes are not changeable.

Inherent Attributes (all codes except installer and maintenance)
Arm / Disarm - Any Access Code with Partition Access enabled will be valid for arming and disarmingthat partition.

Command Outputs ([][7][1], [][7][2], [][7][3], and [][7][4]) - If these outputs require
Access Code entry, any Access Code with Partition Access will be valid for performing the [][7][14][Access Code] functions on that partition.
Programmable Attributes ([][5][Master/Supervisor Code][99][Code])
1. Supervisor Code

5. For Future Use

2. Duress Code

6. For Future Use

3. Zone Bypassing Enabled

7. Bell Squawk upon Arming/Disarming

4. ESCORT Access

8. One Time Use CodeBell Squawk Attribute
This attribute is used to determine whether an access code should generate an arming/disarming Bell
Squawk upon entry of the code for Away arming. The wireless keys with access codes associatedwith them may generate Arming/Disarming Bell squawks. If desired, this option may be used withcodes that are manually entered. Please contact your installer to have this programmed.
NOTE: The Master Code cannot use the Bell Squawk attribute, but is required to enable it for othercodes.

9

NOTE: This feature cannot prevent the Arm/Disarming squawks from being generated if an accesscode assigned to a WLS Key is manually entered at a keypad.

Partition Assignment Mask
In order to accommodate Access Code Partition Assignment for the multiple partitions found on thisproduct the user must enter [][5][Master Code][98][Code number to be change] (ex.
[][5][1234][98][Code 03]. Under this section, each bit represents the corresponding partition’s
access (i.e. Bit 4 represents Partition 4 access).
The Master Code has access to all partitions, and cannot be modified.

Partition Assignment Mask ([][5][Master/Supervisor Code][98][Code])
1. Partition One Access (available for PC1616/PC1832/PC1864)
2. Partition Two Access (available for PC1616/PC1832/PC1864)
3. Partition Three Access (available for PC1832/PC1864)
4. Partition Four Access (available for PC1832/PC1864)
5. Partition Five Access (available for PC1864)
6. Partition Six Access (available for PC1864)
7. Partition Seven Access (available for PC1864)
8. Partition Eight Access (available for PC1864)
Notes on Access Codes and Programming
1. - [][5][MASTER CODE] [01 to 95] to program access codes- [][5][MASTER CODE][98] enters the Partition Assignment Mode [01 to 39 and 41 to 95] to edit
access code partition assignments- [][5][MASTER CODE][99] Enters the Attribute Mode to edit access code Attributes.
2. The Master Code’s attributes cannot be changed.
3. When a new code is programmed in
it will be checked against all other codes in the system. If a duplicate code is found, an error tone is given and the code is returned to what it was
before it was changed. This applies to both 4 and 6-digit codes.

Erasing an Access CodeTo erase a code, select the code and enteras the first digit. If
is entered, the system will
delete the code immediately and the user will be returned to select another code.

User Function Commands
First disarm the system then enter[Master Code]The
command is used to gain access to the following list of Master functions of the system.

[1] Time and Date
Enter 4 digits for 24 Hour System Time (HH-MM). Valid entries are 00-23 for the hour and 00-59 forminutes. Enter 6 digits for the Month, Day and Year (MM-DD-YY)[2] Auto-arm/Disarm Control
Pressing [2] while in the User Function menu will enable (3 beeps) or disable (one long beep) the
Auto-arm and Auto-Disarm feature, by partition. With this feature enabled, the panel will automatically arm in the Away mode (Stay Away zones active) or disarm at the same time each day. The autoarm time is programmed with the [][6][Master Code][3] command. Auto-Disarm must be programmed by the system installer.

[3] Auto-arm Time
The system can be programmed to arm at a programmed time each day, per partition. Upon entry ofthis section, enter 4 digits for the 24-hour Auto-arm time for each day of the week.
At the selected auto-arm time, the keypad buzzers will sound for a programmed amount of time
(programmable by the installer only) to warn that an auto-arm is in progress. The bell can also be
programmed to squawk once every 10 seconds during this warning period. When the warning
period is complete, the system will arm with no exit delay and in the Away Mode.
Auto-arming can be cancelled or postponed by entering a valid access code only, during the programmed warning period. Auto-arming will be attempted at the same time the next day. When theauto-arming process is cancelled or postponed, the Auto-arm Cancellation Reporting Code will betransmitted (if programmed).
10

If arming is inhibited by one of the following, the Auto-arm Cancellation transmission will be communicated.
- AC / DC Inhibit Arm- Latching System Tampers- Zone Expander Supervisory Fault[4] System Test
The system’s Bell Output (2s), Keypad Lights and Communicator are tested. This test will also measure the panel’s standby battery.

[5] Enable DLS / Allow System Service
If enabled, the installer will be able to access Installer Programming by DLS. In case of DLS access thisprovides a window where rings will be detected by the panel. The DLS window will remain open for
6hrs, during which time the installer will be able to enter DLS an unlimited number of times. Afterthe 6-hr window has expired, Installer’s Programming will be unavailable again until the window is
re-opened.

[6] User Call-up
If enabled by the Installer, the panel will make 1 attempt to call the downloading computer. The
downloading computer must be waiting for the panel to call before downloading can be performed.

[7] For Future Use[8] User Walk Test (For Europe only)This test allows the user to verify operation of system detectors and notifies the central station that a
Walk Test is in progress.
Note: Fire zones, the 'F' key, and 2-wire smoke detectors are excluded from this test. Violation of thesezones will cause the system to exit the walk test then generate and transmit alarm condition to the central station.
1. Press6

to enable Walk Test. The system will notify the Central Station that a walk test

has begun.
2. Violate all each detector (zone) in sequence. A squawk will occur at the keypad, all LEDs on the
keypad will flash and the violation will be recorded in the Event Buffer.
3. Restore zones. Press6

to end the Walk Test. The system will notify the Central Stationthat the walk test has been terminated.
Note: If a zone is not violated within 15 minutes of activating the Walk Test, the system will automatically exit the Walk Test and resume normal operation.

Changing Brightness/Contrast
PK5500/RFK5500 keypads
When this option is selected, the keypad will allow you to scroll through 10 different brightness/contrast levels.
1. Press[Master code].
2. Use thekeys to scroll to either Brightness Control or Contrast Control.
3. Pressto select the setting you want to adjust.
4. a) ‘Brightness Control’: There are multiple backlighting levels. Use thekeys to scroll tothe desired level.
b) ‘Contrast Control’: There are 10 different display contrast levels. Use thekeys toscroll to the desired contrast level.
5. To exit, press.

11PK5501/PK5508/PK5516/RFK5501/RFK5508/RFK5516 keypads
When this option is selected, the keypad will allow you to scroll through 4 different backlighting levels. A level of 0 disables the backlighting.
1. Press[Master Code].

2. Use thekey to move through the 4 different backlighting levels.

3. The level is automatically saved when you press

to exit.

Changing the Buzzer Level
PK5500/RFK5500 keypads
When this option is selected, the keypad will allow you to scroll through 21 different buzzer levels. A
level of 00 disables the buzzer.
1. Press[Master Code].

2. Use thekeys to scroll to Buzzer Control.

3. There are 21 different levels, use thekeys to scroll to the desired level.

PK5501/PK5508/PK5516/RFK5501/RFK5508/RFK5516 keypads
1. Press[Master Code].

2. Use thekey to move through the 21 different buzzer levels.

3. The level is automatically saved when you press

to exit.

Viewing the Event Buffer from a PK5500/RFK5500 Keypad
The event buffer will show you a list of the last 500 events that have occurred on your system. You
must use an LCD keypad to view the event buffer.
1. Press[Master Code].
2. To select Event Buffer viewing, press.
3. The keypad will display the event number, partition or area, and the time and date. Presstoswitch between this information and the event details.
4. Use thekeys to scroll through the events in the buffer.
5. To exit event buffer viewing, press.

PK5500 Global Status Screen
When the keypad is loaned to global mode (pressing and holding thekey), you will see a Global
Partition Status screen. This shows basic status for up to 8 partitions, depending on the configurationof your system. The screen looks similar to the example shown below.

1 2 3 4 5 6 7 8
A R ! N - - - Each partition is identified by a number. Below each number is the current status of that partition.
A - Partition is ArmedN - Partition is Not Ready to Arm, or keypad is blanked
R - Partition is Ready to Arm! - Partition is in Alarm- - Partition is Not Enabled

Sensor Reset
Certain sensors, after having detected an alarm condition, require a reset to exit the alarm condition(i.e. glass break sensors, smoke detectors, etc.). Ask your alarm company if this function is requiredon your system.
To reset the detectors, press and hold the Reset () key for 2 seconds or press.
If a sensor fails to reset, it may still be detecting an alarm condition. If the sensor reset is successful,the alarm is cancelled. If unsuccessful, the alarm will reactivate or continue.
12Reference Sheets
Fill out the following information for future reference and store this guide in a safe place.

System Information
Enabled?

[F] FIRE

[A] AUXILIARY

[P] PANIC

The Exit Delay Time is _______ seconds.

The Entry Delay Time is _______ seconds.

For Service
Central Station Information
Account#: ___________________ Telephone#: __________________
Installer Information :Company: ___________________ Telephone#: __________________
If you suspect a false alarm signal has been sent to the central monitoring station,
call the station to avoid an unnecessary response.

13

Access Codes
PC1616/PC1832/PC1864
Master Code [40] : _________________________
Code

Access
Code

Code Access Code Code Access Code

Code

01

13

25

37

02

14

26

38

03

15

27

39

04

16

28

05

17

29

41

06

18

30

42

07

19

31

43

08

20

32

44

09

21

33

45

10

22

34

46

11

23

35

47

12

24

36

48

Access CodePC1832/PC1864
Code

Access
Code

Code Access Code Code Access Code

Code

49

55

61

67

50

56

62

68

51

57

63

69

52

58

64

70

53

59

65

71

54

60

66

72

Access Code

PC1864
Code

Access
Code

Code Access Code Code Access Code

Code

73

79

85

91

74

80

86

92

75

81

87

93

76

82

88

94

77

83

89

95

78

84

90

14

Access Code

Sensor / Zone Information
SensorProtected Area

Sensor Type

Sensor

01

33

02

34

03

35

04

36

05

37

06

38

07

39

08

40

09

41

10

42

11

43

12

44

13

45

14

46

15

47

16

48

17

49

18

50

19

51

20

52

21

53

22

54

23

55

24

56

25

57

26

58

27

59

28

60

29

61

30

62

31

63

32

64

15

Protected Area

Sensor Type

Testing Your System
NOTE: If you are going to perform a System Test, call your Monitoring Station to inform them when
you begin and also when you end the test.

Testing Your Keypad Sounder and Siren
The System Test provides several system tests, and a two-second check of the keypad sounder andbell or siren.
1. Press[Master Code].
2. The following will occur:- The system activates all keypad sounders and bells or sirens for 2 seconds. All keypad lights turn ON.
- PK5500/RFK5500 keypads will light all pixels- The Ready, Armed, and Trouble LED’s will flash for the duration of the test
3. To exit the function menu, press.

Testing Your Entire System
All smoke detectors in this installation must be tested by your smoke detector installer or dealer oncea year to ensure they are functioning correctly. It is the user’s responsibility to test the system weekly(excluding smoke detectors). Ensure you follow all the steps in the ‘Testing Your System’ section
above.
NOTE: Should the system fail to function properly, call your installation company for service immediately.
1. Prior to testing, ensure that the system is disarmed and the Ready light is on.
2. Pressand close all zones to return the system to the Ready state.
3. Perform a System Test by following the steps in the previous section.
4. To test the zones, activate each detector in turn (e.g., open each door/window or walk in motion
detector areas).
PK5500/RFK5500 keypads will display the following message when each zone (detector) is activated: “Secure System Before Arming < >”, “Secure System or Enter Code” or “Secure or Arm
System”. Use thekeys to view which zones are open. The message will disappear
when the zones are closed.
On an PK5501/RFK5501 keypad, the display says “Open” when any zone (detector) is activated. To see which zones are open, press. The keypad will scroll the numbers of all open
zones.
On a PK5508/PK5516/RFK5508/RFK5516 keypad, the zone light turns ON when the zone(detector) is activated. The zone light turns OFF when the zone is closed (e.g., door or windowclosed).
NOTE: Some features described above will not be functional unless enabled by your installer. Ask
your installer which features are functional on your system.

Walk Test Mode
The installer can initiate a Walk Test mode for the system. While in Walk Test mode, The Ready,Armed, and Trouble LED's will flash to indicate that Walk Test is active. When the system automatically terminates the Walk Test modes, it will annunciate with an audible warning (5 beeps every 10
seconds), beginning five minutes prior to the termination of the test.

Allowing Computer Access To Your System
From time to time, your installer may need to send information to or retrieve information from yoursecurity system. Your installer will do this by having a computer call your system over the telephoneline. You may need to prepare your system to receive this ‘downloading’ call. To do this:
1. Press[Master code]at any keypad. This allows downloading for a limited period oftime. During this time, the system will answer incoming downloading calls.
For more information on this feature, please ask your installer.

16

Guidelines for Locating Smoke Detectors and CO Detectors
The following information is for general guidance only and it is recommended that local fire
codes and regulations be consulted when locating and installing smoke and CO alarms.

Smoke Detectors
Research has shown that all hostile fires in homes generate smoke to a greater or lesser extent.
Experiments with typical fires in homes indicate that detectable quantities of smoke precede
detectable levels of heat in most cases. For these reasons, smoke alarms should be installedoutside of each sleeping area and on each storey of the home.
The following information is for general guidance only and it is recommended that local fire
codes and regulations be consulted when locating and installing smoke alarms.
It is recommended that additional smoke alarms beyond those required for minimum protection be installed. Additional areas that should be protected include: the basement; bedrooms,
especially where smokers sleep; dining rooms; furnace and utility rooms; and any hallways notprotected by the required units.
On smooth ceilings, detectors may be spaced 9.1m (30 feet) apart as a guide. Other spacing
may be required depending on ceiling height, air movement, the presence of joists, uninsulated ceilings, etc. Consult National Fire Alarm Code NFPA 72, CAN/ULC-S553-02 or other appropriate national standards for installation recommendations.
• Do not locate smoke detectors at the top of peaked or gabled ceilings; the dead air spacein these locations may prevent the unit from detecting smoke.
• Avoid areas with turbulent air flow, such as near doors, fans or windows. Rapid air movement around the detector may prevent smoke from entering the unit.
• Do not locate detectors in areas of high humidity.
• Do not locate detectors in areas where the temperature rises above 38oC (100oF) or falls
below 5oC (41oF).
Smoke detectors should always be installed in USA in accordance with Chapter 11 of NFPA
72, the National Fire Alarm Code: 11.5.1.1. Where required by applicable laws, codes, orstandards for a specific type of occupancy, approved single- and multiple-station smoke
alarms shall be installed as follows:(1) In all sleeping rooms and guest rooms.
(2) Outside of each separate dwelling unit sleeping area, within 6.4 m (21 ft) of any door to asleeping room, the distance measured along a path of travel.
(3) On every level of a dwelling unit, including basements.
(4) On every level of a residential board and care occupancy (small facility), including basements and excluding crawl spaces and unfinished attics.
(5) In the living area(s) of a guest suite.
(6) In the living area(s) of a residential board and care occupancy (small facility).’

Figure 3

Figure 2

Figure 1

Figure 4

Figure 3a17Carbon Monoxide Detectors
Carbon monoxide is colorless, odorless, tasteless, and very
toxic, it also moves freely in the air. CO detectors can measure the concentration and sound a loud alarm before a potentially harmful level is reached. The human body is mostvulnerable to the effects of CO gas during sleeping hours;
therefore, CO detectors should be located in or as near as
possible to sleeping areas of the home. For maximum protection, a CO alarm should be located outside primary sleeping areas or on each level of your home. Figure 5 indicatesthe suggested locations in the home.

BEDROOMBEDROOMBEDROOMGROUNDFLOORKITCHENGARAGEBASEMENTCARBON MONOXIDE DETECTOR

Figure 5

Do NOT place the CO alarm in the following areas:• Where the temperature may drop below -10ºC or exceed 40ºC
• Near paint thinner fumes• Within 5 feet (1.5 meter) of open flame appliances such as furnaces, stoves and fireplaces• In exhaust streams from gas engines, vents, flues or chimneys• Do not place in close proximity to an automobile exhaust pipe; this will damage the detector
PLEASE REFER TO THE CO DETECTOR INSTALLATION AND OPERATING INSTRUCTION SHEET FOR SAFETY INSTRUCTIONS AND EMERGENCY INFORMATION.

Household Fire Safety Audit
Read this section carefully for important information about fire safety.
Most fires occur in the home. To minimize this danger, we recommend that a household fire
safety audit be conducted and a fire escape plan be developed.
1. Are all electrical appliances and outlets in a safe condition? Check for frayed cords, overloaded
lighting circuits, etc. If you are uncertain about the condition of your electrical appliances orhousehold service, have a professional evaluate these units.
2. Are all flammable liquids stored safely in closed containers in a well-ventilated cool area?
Cleaning with flammable liquids should be avoided.
3. Are fire-hazardous materials (e.g., matches) well out of reach of children?
4. Are furnaces and wood-burning appliances properly installed, clean and in good working
order? Have a professional evaluate these appliances.

Fire Escape Planning
There is often very little time between the detection of a fire and the time it becomes deadly. It isthus very important that a family escape plan be developed and rehearsed.
1. Every family member should participate in developing the escape plan.
2. Study the possible escape routes from each location within the house. Since many fires occur
at night, special attention should be given to the escape routes from sleeping quarters.
3. Escape from a bedroom must be possible without opening the interior door.

Consider the following when making your escape plans:• Make sure that all border doors and windows are easily opened. Ensure that they are notpainted shut, and that their locking mechanisms operate smoothly.
• If opening or using the exit is too difficult for children, the elderly or handicapped, plans forrescue should be developed. This includes making sure that those who are to perform the rescue can promptly hear the fire warning signal.
• If the exit is above the ground level, an approved fire ladder or rope should be provided as wellas training in its use.
• Exits on the ground level should be kept clear. Be sure to remove snow from exterior patio
doors in winter; outdoor furniture or equipment should not block exits.

18• Each person should know of a predetermined assembly point where everyone can be accountedfor (e.g., across the street or at a neighbor’s house). Once everyone is out of the building, call thefire department.

• A good plan emphasizes quick escape. Do not investigate or attempt to fight the fire, anddo not gather belongings as this can waste valuable time. Once outside, do not re-enter thehouse. Wait for the fire department.
• Write the fire escape plan down and rehearse it frequently so that should an emergency
arise, everyone will know what to do. Revise the plan as conditions change, such as thenumber of people in the home, or if there are changes to the building’s construction.
• Make sure your fire warning system is operational by conducting weekly tests. If you are
unsure about system operation, contact your installer.
• We recommend that you contact your local fire department and request further information
on fire safety and escape planning. If available, have your local fire prevention officer conduct an in-house fire safety inspection.

New Zealand Telecom Network
The following is a list of warnings applicable when this equipment is connected to the New Zealand Telecom Network :General Warning
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nordoes it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects
with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.
Reverse Numbering (decadic signalling)
Decadic signalling should not be used as it is being progressively phased out of the network. DTMF dialling is 100% available and it should always be used.
Line Grabbing Equipment
This equipment is set up to carry out test calls at pre-determined times. Such test calls will interrupt any other calls that may
be set up on the line at the same time. The timing set for such test calls should be discussed with the installer. The timing set
for test calls from this equipment may be subject to 'drift'. If this proves to be inconvenient and your calls are interrupted,
then the problem of timing should be discussed with the equipment installer. The matter should NOT be reported as a fault
to Telecom Faults Service.
D.C. Line Feed to Other Devices
During dialling, this device unit does not provide DC voltage to the series port connection and this may cause loss of memory functions for the terminal devices (local telephone) connected to T-1, R-1.
General Operation (Ringer Sensitivity and Loading)• This device only responds to Distinctive Alert cadences DA1 and DA2.

19

WARNING Please Read Carefully
Not e t o Insta ll er sThis warning contains vital information. As the only individual in contact
with system users, it is your responsibility to bring each item in this warning to the attention of the users of this system.
Sy s te m F a il u re s
This system has been carefully designed to be as effective as possible.
There are circumstances, however, involving fire, burglary, or other typesof emergencies where it may not provide protection. Any alarm system of
any type may be compromised deliberately or may fail to operate as
expected for a variety of reasons. Some but not all of these reasons may
be:Inadequate Installation
A security system must be installed properly in order to provide adequate
protection. Every installation should be evaluated by a security professional to ensure that all access points and areas are covered. Locks andlatches on windows and doors must be secure and operate as intended.
Windows, doors, walls, ceilings and other building materials must be of
sufficient strength and construction to provide the level of protection
expected. A reevaluation must be done during and after any construction
activity. An evaluation by the fire and/or police department is highly recommended if this service is available.
Criminal Knowledge
This system contains security features which were known to be effectiveat the time of manufacture. It is possible for persons with criminal intent
to develop techniques which reduce the effectiveness of these features. It
is important that a security system be reviewed periodically to ensure thatits features remain effective and that it be updated or replaced if it is foundthat it does not provide the protection expected.
Access by Intruders
Intruders may enter through an unprotected access point, circumvent asensing device, evade detection by moving through an area of insufficient
coverage, disconnect a warning device, or interfere with or prevent theproper operation of the system.
Power Failure
Control units, intrusion detectors, smoke detectors and many other security devices require an adequate power supply for proper operation. If adevice operates from batteries, it is possible for the batteries to fail. Even
if the batteries have not failed, they must be charged, in good condition
and installed correctly. If a device operates only by AC power, any interruption, however brief, will render that device inoperative while it does
not have power. Power interruptions of any length are often accompanied
by voltage fluctuations which may damage electronic equipment such as asecurity system. After a power interruption has occurred, immediately
conduct a complete system test to ensure that the system operates as
intended.
Failure of Replaceable BatteriesThis system’s wireless transmitters have been designed to provide several
years of battery life under normal conditions. The expected battery life isa function of the device environment, usage and type. Ambient conditions
such as high humidity, high or low temperatures, or large temperaturefluctuations may reduce the expected battery life. While each transmitting
device has a low battery monitor which identifies when the batteries need
to be replaced, this monitor may fail to operate as expected. Regular testing and maintenance will keep the system in good operating condition.
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could
include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference.
System Users
A user may not be able to operate a panic or emergency switch possibly
due to permanent or temporary physical disability, inability to reach thedevice in time, or unfamiliarity with the correct operation. It is importantthat all system users be trained in the correct operation of the alarm system and that they know how to respond when the system indicates analarm.
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reasons, some of which follow. The smoke

detectors may have been improperly installed or positioned. Smoke may
not be able to reach the smoke detectors, such as when the fire is in achimney, walls or roofs, or on the other side of closed doors. Smoke
detectors may not detect smoke from fires on another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate ofburning. Smoke detectors cannot sense all types of fires equally well.
Smoke detectors may not provide timely warning of fires caused by carelessness or safety hazards such as smoking in bed, violent explosions,escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances when there is insufficient warning to allow all occupants to escapein time to avoid injury or death.
Motion Detectors
Motion detectors can only detect motion within the designated areas asshown in their respective installation instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do notprovide volumetric area protection. They have multiple beams of detection and motion can only be detected in unobstructed areas covered bythese beams. They cannot detect motion which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Anytype of tampering whether intentional or unintentional such as masking,painting, or spraying of any material on the lenses, mirrors, windows or
any other part of the detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional orunintentional sources of heat in or near the detection area. Some of theseheat sources could be heaters, radiators, stoves, barbeques, fireplaces,
sunlight, steam vents, lighting and so on.
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone sleeping if there is an intervening wall or door. If
warning devices are located on a different level of the residence or premise, then it is less likely that the occupants will be alerted or awakened.
Audible warning devices may be interfered with by other noise sources
such as stereos, radios, televisions, air conditioners or other appliances, or
passing traffic. Audible warning devices, however loud, may not be heard
by a hearing-impaired person.
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service
or busy for certain periods of time. Also an intruder may cut the telephoneline or defeat its operation by more sophisticated means which may bedifficult to detect.
Insufficient Time
There may be circumstances when the system will operate as intended,
yet the occupants will not be protected from the emergency due to theirinability to respond to the warnings in a timely manner. If the system ismonitored, the response may not occur in time to protect the occupants ortheir belongings.
Component Failure
Although every effort has been made to make this system as reliable aspossible, the system may fail to function as intended due to the failure of acomponent.
Inadequate Testing
Most problems that would prevent an alarm system from operating as
intended can be found by regular testing and maintenance. The complete
system should be tested weekly and immediately after a break-in, an
attempted break-in, a fire, a storm, an earthquake, an accident, or any kindof construction activity inside or outside the premises. The testing should
include all sensing devices, keypads, consoles, alarm indicating devices
and any other operational devices that are part of the system.
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm system also is not a substitute for property
owners, renters, or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation.

EN50131-1 Grade 2 Class II©2010 Digital Security Controls
Toronto, Canada • www.dsc.com
Printed in Canada

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