i-link®

It’s inthe cloud

One place for all
your tools, machinesand compliancesIn the cloud
It’s about knowledge

Manage your assets
It’s not just about cleaning
While cleaning has never been more
important, we believe effective cleaning
is more than ‘just’ the removal of soil.
It means ensuring the health and safetyof people, while making the job easier,simpler, more efficient, and even fun.
It means consistent results all over theworld, while protecting the world.
Imagine…
Imagine having an online overview of all
your assets (on the go): tools, machinesand compliances. You could instantly see

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how machines are used, how they
perform and where they’re located.
Moreover, imagine knowing exactly
which tools, machines and compliances
you own and setting automatic alerts formaintenance and inspections.
With i-link®, you can. You can see all
your assets details and even create
service tickets on your mobile app,manage them online, and share thetickets with suppliers.

i-link® is the new cloud-based platform
for all your tools, machines andcompliances. New i-team products will
have a small module located inside them,already integrated with the i-link cloud.
This module will send usage information,battery levels, and even the location of
the machines to the platform every day.
Security
All your data is safely secured andbacked up on a global cloud service.
Privacy is protected as it is not tracking
the person using it.

Alerts
It’s possible to set rules for alerts
and reminders for maintenance after
X hours of use or for inspection ofcompliances:• fire extinguishers• emergency exit signs• AEDs• elevators or escalators• first aid kits
You can even immediately troubleshootan issue with your i-partner or coworker
responsible for repair or maintenance.
Resulting in preventative servicing while
keeping all your tools, machines andcompliances up-to-date and safe to use.
3Problem solved
Easy does it

A helpful tool
Get most out of youri-team machines

Service tickets for repairs

preventative measurements

When there’s an issue withtaken so that your assets are

one of your tools, machines

always up-to-date, resulting inor compliances, anyone canmore safety and efficiency.

submit a service ticket by mobilephone. The i-team assets have

All your documents ina QR-code which you can scan,

one placeafter which you’ll be redirected

You can easily find (and add)This way you can monitor if, how, when and where machines are being used.

to a questionnaire. The person

important documents andWe’re constantly updating and continuously improving i-link, but currently it gives

handling the tickets on i-link®

manuals to your online inventory

will receive the ticket and canand make them accessible foralso assign the ticket to someone

assigned users.

With i-link® you get valuable insights in the usage of all your cleaning equipment.

you access to the following information about your machines:

else if needed.
Always enough back-up
Maintenance alerts, saving

Almost out of stock? Scan theLocation

Service and maintenance journal

time and labour intensity

QR-code and immediately report

Updated hourly and can trigger a

See the life story of your assets

You can set automatic alerts

this issue so supplies can be

notification when the connected machine(e.g., repair history, maintenance, etc.)

for maintenance. This meansordered in time.

with the i-link module leaves a certain
area (e.g., 1km distance from HQ orMachines that are not being used

standard cleaning area radius).

Add this machine to yourcleaning routine.

Runtime
How long and when the machines

Documents

are used.

Have the manual and other important
documents all in one easily accessible

Battery voltage

place. It’s also possible to upload

Know when equipment needs to be

additional documents, invoices &charged or when batteries are due for

information.

maintenance.
Indoor mapping (coming 2022)
Usage history

Find places, assets and occupied

Know exactly how and when thespaces on a digital map.

machine is being used.

GOOD TO KNOW
1. i-link is available in both a desktop version and a mobile app (coming 2022)
2. You can add tools, machines and compliances and manage them (with privacy settings)
3. Data is refreshed every hour

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FAQ about service
WILL THE LOCAL I-PARTNER BE NOTIFIED OR IS THEREA CENTRAL I-LINK CONTACT POINT?
The person in charge of the group and all admin users can see
the ticket. It depends on your local i-partner how the i-link accountis structured. You can discuss the possibilities with them.
HOW LONG WILL IT TAKE BEFORE I HEAR BACK AFTERSUBMITTING A SERVICE TICKET?
That depends on the admin/engineer user responsible of the group.
Discuss the possibilities for an SLA (Service Level Agreement )with your local partner.
CONNECT MACHINES ALREADY IN USE
Contact your local i-partner to make an appointment for thepick-up of the machine or machines you want to connect to i-link.
It will be re-assembled in the warehouse and delivered back toyour address. It’s estimated to take 1 to 2 days, but the exact timeneeded depends per i-partner and their current schedule.
5Get in the cloudLink your inventory
From now on, i-link® will be integrated in the (new) imop Lite,
i-mop XL (PRO), XXL (PRO); i-drive, co-botic65, and i-sense (PRO).
More machines will follow in 2022.

Notifications
and alerts
Set yourown rules
Never miss required maintenance or important updates!
With i-link® you can set your own rules and alerts according
to your service plan. This way you can utilize the assembled
data for more efficiency in your cleaning routine. For example,
set the following alerts:√ C heck the brushes after
a certain number of hours of use√ Order new detergent after
a certain number of hours of use√ M aintenance is due after
a certain number of hours of use√ L ow battery, charging
recommended√ Maintenance is due monthly√ M achine is more than 1km awayfrom its standard location… and so on! You can set alerts
based on a schedule or foranything that has to do withthe data (IoT-based) that i-link
is receiving (batteries, high/low
activity, runtime, location, etc.)

GOOD TO KNOW
You can also add other machines to your asset management. Connect them with ablank QR code and have total asset management.
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Discover more
Questions or moreinformation
Request i-link ®
Contact your local i-partner
for more information.

Questions, more informationor technical issues
Contact the helpdesk by sending
an e-mail to ilink@i-teamglobal.com
and we’ll get back to you as soon
as possible.

i-team Global HQ
Hoppenkuil 27B
5626 DD Eindhoven
Netherlands

ilink@i-teamglobal.com+31 (0)40 266 24 00i-teamglobal.com

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