CRSSingle Sign-On Instructions
Version 1.2 | August 8, 2023

Table of ContentsPurpose......................................................................................................................................................... 3
Scenario 1: You already have an SSO for the Special Permits systems, ITRPS, and currently have accessto an account in CRS. ................................................................................................................................ 4
Scenario 2: You currently have access to an account in CRS BUT don’t have an SSO set up with our ITRPSapplication ................................................................................................................................................. 6
Scenario 3: You don’t currently have access to CRS................................................................................. 15
FAQs ....................................................................................................................................................... 15

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Purpose
The Idaho Transportation Department (ITD) is transitioning to a Single Sign-On (SSO) solution for all DMVapplications soon. ITD DMV’s Special Permits system, ITRPS, was our first application to have the SSO
feature, and now we are adding our Commercial Registration System (CRS).
You will need to create an SSO login with ITD, even if you already have a login established in CRS. This SSO
will be used to access your CRS account and new ITD programs that may pertain to commercial vehicles inthe future.
Once you have created an ITD SSO login, you will be able to access your CRS account.
The instructions listed in this document provide the steps needed for the following scenarios:
1) You already have an SSO for the Special Permits systems, ITRPS, and currently have access to an
account in CRS
2) You currently have access to an account in CRS BUT don’t have an SSO set up with our ITRPSapplication
3) You don’t currently have access to CRS or ITRPS
If you do not have online access for CRS established, you will need to contact Motor Carrier Services either byemail at cvs@itd.idaho.gov to establish access in CRS BEFORE creating your SSO login.

Page | 3Scenario 1: You already have an SSO for the Special Permits systems, ITRPS, and currently
have access to an account in CRS.
Note: These steps are for your initial login with CRS to create the SSO. Once these steps have been
completed, you may select the Log In button on the CRS homepage. This will direct you to the SSO login
screen.
a) Access CRS at: https://crs.idaho.celtic-host.com/IDEnterpriseb) Select the New Login Process button.

Page | 4c) The New Login Process screen will display. Type in your User ID and Passcode (if these fields did not
auto-populate). Select the Proceed button.

d) The SSO screen will display. Enter your Email Address and Password, then select the Sign in button.

e) You will now be able to access CRS and ITRPS using your SSO email and password
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Scenario 2: You currently have access to an account in CRS BUT don’t have an SSO set up
with our ITRPS application
Note: Each individual user MUST have their own unique email address for the SSO process. If you use an email shared with others who also use CRS, the CRS User Profile will need to be updated to reflect a unique email address for each of you.

a) Access CRS at: https://crs.idaho.celtic-host.com/IDEnterpriseb) Select the New Login Process button.

Page | 6c) The New Login Process screen will display. Type in your User ID and Passcode (if these fields did not
auto-populate). Select the Proceed button.

d) If you have an email address currently registered in CRS, it will display on the screen. You may enter anew email address if needed. Select the Continue button after making any changes.

Page | 7e) The SSO screen will display. Since we are creating the single sign-on login, we need to select the Sign
up now hyperlink.

Page | 8f) The User Details screen will display. Enter your Email Address and select the Send Verification code
button. An email will be sent with a verification code.
Note: Make sure to check your Junk or Spam folders if you do not receive the email in your inbox.

Page | 9g) Type your verification code obtained from the email into the appropriate field. Select the Verify code
button.

h) You will receive a message on the screen that the email address was verified. You can now continue
by completing the following fields (note that only the New Password and Confirm New Password
fields are mandatory as indicated by a red asterisk, all other fields are optional):•New Password•Confirm New Password (type in the new password in this field as well)•City (the city in which you are located)

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•Display Name (your display name)•

Given Name (your first name)•Surname (your family name or last name)

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Select the Create button.

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You will see a message displayed on your screen stating, “Please wait while we process yourinformation.”

Page | 13k) Once the SSO login has been processed and created, you will now be able to access your CRS
account by selecting the Log in button.
Please note that if you have logged in with your SSO login already, the web browser may retain your login
information and you might not have to type in your credentials again. Please see the FAQs section below if
you receive an “Undefined” error message.

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Scenario 3: You don’t currently have access to CRS
Please contact Motor Carrier Services by email at cvs@itd.idaho.gov or by phone at 208-334-8611 tohave your access to CRS created BEFORE you start the SSO creation process.

•FAQs
Can I log directly into CRS and bypass the SSOprocess?

No, you will need to have an SSO established.

What actions do I need to take if I receive an“Undefined” error message?

The “Undefined” error message generally meansthat the email address already has an SSO
established. You will need to log into CRS using
your old user ID and passcode through the New
Login Process. Select the “Forgot your password”
hyperlink and follow the prompts on screen to reset
your password.

I’ve tried to create an SSO but am unable to do so.
What steps should I take next?

You may already have an SSO. Select the “Forgot
your password” hyperlink and follow the prompts
on the screen to reset your password. If you arestill unable to create an SSO, contact Motor Carrier
Services (MCS) by email at cvs@itd.idaho.gov orby phone at 208-334-8611. They will be able toreset your passcode for your login process.

I share my computer with someone else. I have anSSO, but I am unable to login.

Try selecting the “Shift + F5” keys on yourkeyboard and/or clear your browser history. TheSSO will retain the password from the user whologged into their SSO with that computer last. If
multiple people use the same computer, the history
for that browser needs to be cleared before thenext user can enter their login credentials for theirSSO.

I have an SSO and do not share my computer withsomeone else but am unable to login.

Verify that the email typed is spelled correctly, nocharacters are missing, and there are no extra
spaces at the end. The extra spaces are not visible
but will cause an issue with logging in if notremoved.

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