Hospitality Program for International Transit Passengers
Tokyo, 27 March 2014: Aiming to become the airport of our customers’ popular choice, Narita Airport willuse its extensive air services network to over 100 cities at home and overseas to strengthen thefunctions and convenience of its transit services.
Based on the favorable outcome of a trial* conducted between October and December 2013 as the firststep in enhancing the convenience of its transit passenger experience, Narita Airport will introduce anew "Hospitality Program", intended primarily for non-Japanese passengers connecting between
international flights, from April 2014 as follows.
(*Outcome of Trial)○1,365 responses received from 1,456 participants in the program.
○ Responses indicated:・ Approximately 40% of respondents wanted transit lounges to be established, around 20% wanted transit
tours, and some 10% wanted transit hotels.
・ We estimate that those respondents wanting a transit lounge preferred the charges to be relatively low,with around 30% preferring charges of around ¥1,000 - ¥1,500, followed by ¥1,500 - ¥2,000, and ¥500 ¥1,000.
・ If transit tours were available, around 60% of the respondents said they would like to participate, and 60%
preferred the charge to be ¥3,000 or less.
50% Discount on Use of the Travelers' Lounge “Rassurants” and Shower Rooms
Passengers transferring between international flights at Narita will be entitled to receive discount coupons at
the Tourist Information Center for overseas visitors located on the ground floor (arrivals hall) of each terminal
after completing entry formalities into Japan.
■ Distribution of discount coupons
These coupons will entitle holders to a 50% discount on normal charges for using the Traveler's Lounge“Rassurants” and the Shower Rooms to refresh while waiting in transit.
<Traveler's Lounge “Rassurants”>
When: 1 April 2014 - 31 March 2015
Charge: ¥500 incl. tax (normal charge ¥1,030 incl. tax)
Where: 5F Central Building, Terminal 1 & 4F Main Building, Terminal 2<Shower Rooms>
When: 1 April 2014 - 31 March 2015
Charge: ¥500 incl. tax (normal charge ¥1,030 incl. tax)
Where: 2F Central Building, Terminal 1 & B1F Main Building, Terminal 2

Sightseeing Taxis with English-Speaking Drivers
Currently, the Tourist Information Center for overseas visitors offers suggestions for tours to Naritasan
Shinshoji Temple, sake breweries in the vicinity of the airport, tourist farms (where you can pick your own fruitor vegetables) and other tourist spots outside the airport tailored to the tourists' transit times and wishes.
Under the new service, information will be provided on sightseeing taxis with English-speaking drivers asfollows.
■ Information on sightseeing taxis with English-speaking drivers
Up until now, Chiba-ko Taxi KK has been operating sightseeing taxis with drivers speaking English. From 1April 2014, they plan to offer a new rate structure (starting from ¥6,800/2 hours per taxi -- within city limits)and new routes that include strawberry farms in Narita City and Narita Dream Ranch. (New rates and routes
subject to approval)
New and Upgraded Lounge Spaces
The following facilities will be set up along the scenic corridor connecting the Main & Satellite Buildings ofTerminal 2 where transit passengers can relax in comfort.
・Cafe & bar
・Massage salons・Relaxation corners (with reclining chairs)
・Personal corners (individual booths set up forusing PCs）
・Event spaces
・Kids Park・Benches

Terminal 2 connecting corridor (illustration)

Planned opening: April 2015

Further efforts will be made to improve and expand
the lounge space in the Terminal 1 refurbishedCentral Area (the area joining the North and SouthWings) as follows.
・Expanded lounge space
・Reclining chairs
・Lounge chairs
Planned opening: Around fall, 2014

© Hiroko Sai

Terminal 1, New Section, Central Area (current)Events on Japanese Culture
Introducing Japanese culture -- Spring 2014
Up until now, we have taken steps to introduce various aspects of Japanese culture to visitors from overseasto deepen their understanding of Japan and foster their desire to visit again. Throughout 2014, we willcontribute to promoting knowledge of Japanese culture through new programs designed to enable visitors tosee, hear and experience for themselves. The following initiatives will be launched in April through June.
Details of the program from summer onwards will be announced later once they have been finalized.
★ Ukiyo-e Hyakunin Isshu (One Hundred Poets, One Hundred Poems) playing cards NEW
A special exhibition of beautiful Ukiyo-e Hyakunin Isshu playing cards created over a period of ten years bya Canadian artist. The meanings of the poems will also be explained in English, while the exhibition area
will introduce scenes of the creation process.
When: 1 April Tuesday -30 June Monday 2014.
Where: Center of the Terminal 2 International Departure Hall
・ KOTO☆LIVE <Performance>
When: Every Tuesday and Thursday starting from 3 April
Where: Airside event space, 2F Main Building, Terminal 2・ Traditional Japanese culture workshops *please refer to the timetable on the last page
These workshops will be held to enable passengers to see and experience aspects of the traditional
Japanese culture for themselves, including kokeshi doll-making and origami (the art of paper folding).
Participants can take their handiwork home together with a fond memory of Japan.
When: Approximately 2 weeks each month
Where: Airside event space, 3F Central Building, Terminal 1
Airside event space, 2F Main Building, Terminal 2・ Calligraphy event
Calligrapher Haru will host calligraphy events. He will write the names of overseas visitors in kanji(Japanese characters) to create beautiful art pieces that they can take home with them. He will explainthe meaning of each character, and have the guests select the characters they will use.
When: 17 April Thursday and 18 April Friday 2014
Where: Airside event space, 3F Central Building, Terminal 1★ Public demonstration of bathhouse mural painting <Live performance and exhibition> NEW
When: 26 April Saturday 2014 (Performance), 26 April Saturday -2 May Friday 2014 (Display)
Where: "Skyrium", 3F Southside Waiting Area, Terminal 2

★ Touring Performance Theater ～ Vaudeville entertainment NEW
This event gives customers the opportunity to experience the atmosphereof the vaudeville, which underpins Japan's traditional performing arts.
Guests may enjoy rakugo (traditional Japanese comic storytelling),
paper-cutting art, street performance arts, shamisen and otherperformances that change daily.
When: 27 April Sunday - 2 May Friday 2014
Where: Airside event space, 3F Central Building, Terminal 1★ Evolving Japanese game ～ “Ken-dama” (Cup-and-ball) game performance NEW
Using a wide variety of tricks and acrobatics, performers will entertain
airport visitors by a demonstration of the traditional cup-and-ball game,
which originated during the Edo Period (1600-1867). After the show,
the performers will host cup-and-ball lessons in which anyone canparticipate, giving passengers the chance to actually play with the toy.
When: 28 April Monday 2014
Where: "Skyrium", 3F Southside Waiting Area, Terminal 2★ Exercising with KARATE NEW
Tired transit passengers can unwind while experiencing karate for themselves. Women are invited to takelessons in the art of self-defense. After exercising, they can try on a karate tunic.
When: 15 May Thursday and 16 May Friday 2014
Where: Airside event space, 2F Main Building, Terminal 2・ Ninjas ～ A real experience of the world of stealth <Performance>
When: 31 May Saturday 2014
Where: Airside event space, 2F Main Building, Terminal 2★ Getting in touch with Japanese etiquette <Experience> NEW
When: 2 June Monday - 6 June Friday 2014
Where: Airside event space, 3F Central Building, Terminal 1★ Picture story show in Narita Airport <Performance> NEW
When: 20 June Friday 2014
Where: Airside event space, 3F Central Building, Terminal 1

Note: Events marked with ★are held for the first time at Narita Airport.

* Event spaces

Terminal 1

Terminal 2

Using the airside areas of Terminals 1 and 2 as stages for introducing Japanese culture, we have installed event
venues featuring Japanese-style decorations to enhance customers' enjoyment of Japanese culture in a very
Japanese ambiance.

Introducing Japanese Culture Spring 2014 Timetable
April
Terminal 1
Restricted area

May17・18

27 April - 2 May

Traditional Japanese culture workshops

Terminal 2
Restricted area

June

Touring Performance Theater
Calligraphy event
Traditional Japanese culture workshops

2- 4, 7 - 11 , 14 - 18

Getting in touch withJapanese manners

2-6

7 - 9, 12 - 16

Exercise with KARATE
15 ・16

Ninjas31

3 - 6, 9 - 13

Every Tuesday and Thursday
Public demonstration of bathhouse mural painting production and exhibition

Terminal 2
3F, Skyrium(Event space on thedeparture floor)"Ken-dama" (Cup and ball )game performance
28
Ukiyo-e hyakunin isshu playing card display

20

Traditional Japanese culture workshops

KOTO☆LIVE

Performance：26 April Display ：26 - 2 May

Picture story show