MJC Europe GmbH
GDPR Customer Privacy Notice
MJC Europe GmbH ("we") is committed to protecting and respecting your privacy. ThisPrivacy Notice sets out the basis on which we process your personal information when
you purchase our products ("Product(s) ") or when you interact with us, or use otherservices from us ("Service(s)"). Please read the following carefully to understand ourviews and practices regarding your personal information and how we will treat it.
Personal information is information, or a combination of pieces of information, thatcould reasonably allow you to be identified.
1. How we collect your Personal Information
We collect personal information from you directly (e.g. when you contact us about
Product or Service), and may generate information about you in the course of ourrelationship with you.
2. Categories of information we collect
The categories of information that we collect directly from you will include any personal
information you include in correspondence to us. This may include personal details (e.g.
name, date of birth); contact details (e.g. phone number, email address or postaladdress); details about purchases your company has made (e.g. when your company
makes purchases or responds to offers and other information about your employment
from you including your job title, place of work and delivery addresses); and any otherinformation you provide to us.
3. How we use your personal information and the legal basis on which we use it
We may use your personal information for the following purposes and legal basis:A) to proceed the business relationship:
We will use the personal information in order to contact you, communicate withyou, ask our assessment, provide with any information.
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This is in order to execute any contractual obligations when there is a contractwith you and/or to meet our legitimate interests in providing the best service toour customers.
B) to sell our products and/or to provide services:
We may use your personal information to enter into a contract you or to perform acontract that you have with us. For example, when the contract includes delivery,
we will use or transfer your personal information in order to deliver our productto you; and when the contract includes maintenance, after sales service and/or
customer service, we will use or transfer your personal information to provide youwith such services.
C) to manage orders:
We will use your personal information to process your order and to invoice. This
is to meet our legitimate interests in fulfilling our orders, and to meet ourcustomers' expectations of our service.
D) to improve our Products and services:
We may use your personal information to make suggestions about improvements
to Products. It is in our legitimate interests to provide the best Products possible
to all our customers.
E) to manage our business:
We may use your personal information to keep our records of our customers andour sales accurate and up to date, and to ensure that we meet any legal
obligations to which we are subject. Where not necessary to comply with any such
legal obligations, we do this to meet our legitimate interests in running ourbusiness most effectively.
F) to exercise our rights:
We may use your personal information to exercise our legal rights where it isnecessary to do so, for example, to detect breaches of the law or of our policies.
G) to comply with our legal obligations;
We may process your personal information to comply with other legal orregulatory requirements, where this is explicitly required by law.
4. How and when we share your personal information
We may share your personal information with the following categories of thirdparties:
A) Group companies connected or controlled by MICRONICS JAPAN CO., LTD.: .
within EEA;
2B) Information system and communication network providers;C) Consulting firms;
D) Transportation companies;E) Service providers and business partners that perform business operations for us
for the purposes set forth above. For example, we may partner with companies toprocess payments, fulfill orders, and manage deliveries.
F) Distributers;
We have no plan to share your personal information with any other category ofparties.
5. Data transfer to a third country and/or international organization
We (MJC Europe GmbH) are member of the group of MICRONICS JAPAN CO.,LTD. ). We may share your personal information with any member of the worldwide
group especially with MICRONICS JAPAN CO., LTD. our head-quarter, which islocated in Japan where the EU Commission has decided to ensure an adequate levelof protection, on the basis of a contract embodying the relevant EU standard
contractual clauses between us and other member(s) of our group. All groupcompanies are fully committed to complying with our Group Privacy Policy
determined by MICRONICS JAPAN CO., LTD. Please see our Group Privacy Policy
provided by MICRONICS JAPAN CO., LTD.:We will continue to apply all necessary safeguards and to improve security features.
We have no plan to otherwise transfer your personal information to any othercategory of parties toward any third country without your explicit consent.
6. Data retention period or relevant criteria
The processing shall be carried out in automated and/or manual manner, withmethods and tools aimed at ensuring the best security and confidentiality, by personsspecifically appointed to do so.
We retain your personal information for as long as we have a relationship with or
ongoing contact with you. After our relationship with you has ended, we will keep
your personal information for one year from the end unless there is our compelling
legitimate interest.
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If you have any question regarding the criteria of the retention period, please refer to“8. Contact us” below.
7. Your rights over your personal information
You have the right, at any time, to request us to access, rectify, cancel your personal
information or limit their processing. Furthermore, you have the right to object, atany time, to the processing of your data (including automated processing, e.g.
profiling) and to the portability of your data.
(1) Right to accessThis enables you to receive a copy of the personal information we hold about
you and to check that we are lawfully processing it upon your request.
(2) Right to rectify
This enables you to have any incomplete or inaccurate data we hold about you
corrected, though we may need to verify the accuracy of the new data you
provide to us.
(3) Right to cancel
This enables you to ask us to delete or remove personal information where
there is no good reason for us continuing to process it. You also have the rightto ask us to delete or remove your personal information where you havesuccessfully exercised your right to object to processing (see below), where wemay have processed your information unlawfully or where we are required toerase your personal information to comply with local law. Note, however, that
we may not always be able to comply with your request of erasure for specificlegal reasons which will be notified to you, if applicable, at the time of yourrequest.
(4) Right to limit
This enables you to ask us to suspend the processing of your personal
information in the following scenarios: (a) if you want us to establish the data’s
accuracy; (b) where our use of the data is unlawful but you do not want us toerase it; (c) where you need us to hold the data even if we no longer require it as
you need it to establish, exercise or defend legal claims; or (d) you have objected
to our use of your data but we need to verify whether we have overriding
4legitimate grounds to use it.
(5) Right to object
This enables you to object where we are relying on a legitimate interest (orthose of a third party) but there is something about your particular situation
which makes you want to object to processing on this ground as you feel it
impacts on your fundamental rights and freedoms.
You also have the right to object where we are processing your personal
information for direct marketing purposes.
In some cases, we may demonstrate that we have compelling legitimate
grounds to process your information which override your rights and freedoms.
(6) Right to data portability
We will provide to you, or a third party you have chosen, your personal
information in a structured, commonly used, machine-readable format. Notethat this right only applies to automated information which you initiallyprovided consent for us to use or where we used the information to perform acontract with you.
(7) Right to withdraw
This enables you to withdraw your consent if the legal basis of the processing
was your consent.

However, this will not affect the lawfulness of any

processing carried out before you withdraw your consent.
Please note that if you withdraw your consent, we may not be able to provide
certain services to you. We will advise you if this is the case at the time you
withdraw your consent.
You also may have a right to lodge a complaint with your local data protection andprivacy regulator.
In case of request of data portability we shall provide you with your personal
information in a structured, commonly used and machine-readable format, subject tothe provisions set forth in par.3 and 4 of Art.20 of Regulation EU 2016/679.
If you would like to discuss or exercise any rights you may have under law, pleaserefer to “8. Contact us” below.
58. How to contact us
We are the controller responsible for the personal information we collect and process.
If you have any questions or concerns regarding the way in which your personal
information has been used, please contact us: sales@mjc-europe.de
We are committed to working with you to obtain a fair resolution of any complaint orconcern about privacy. If, however, you believe that we have not been able to assist
with your complaint or concern, you may have the right to make a complaint to thedata protection authority of your country of residence.
When you contact us, we will share your personal information and the content ofinquiry with MICRONICS JAPAN CO., LTD., our head-quarter, which is located inJapan, where the EU Commission has decided to ensure an adequate level ofprotection.

9. Changes to the policy
We may modify or update this privacy notice from time to time. If we make any
revisions that materially change the ways in which we process your personal
information, we will notify you of these changes before applying them to that
personal information.
Last updated on 24th May 20196