Friday May15th ,2020
14:00～14:40 (Thailand/Indonesia)
15:00～15:40(Singapore/Malaysia/Philippines)
16:00～16:40 (Japan)

Effects of Covid-19 on Recruitment Agencies

Candidate Registration Process Made Easy with Automation

Learningfrom each other on what can be exploredContents• Introduction of Porters Corporation• Sharing the purpose of this webinar• Sharing the results of our survey
Survey on the Impact of COVID-19 on Recruitment Agencies ( 27 th April-6 th May)

• Introduction of the guest• Guest interview• Q&A２

Speakers

Porters Corporation
Global marketing leader

Porters Global Singapore（Asian Leaders Career Pte,LTD）
Head of Sales & Marketing

Organizer

Organizer & Interviewer

Lynnet Musimbi Adulu

Toshiko Sato

🄫2020 PORTERS Corporation３

What ‘’Porters’’ means?
When professional climbers challenge themselves to climb thehighest mountain in the world, a "Porter" supports their"navigation" to the base camp.
Our company name comes from that Porter.

We would like to support Professionals and their
recruitment businesses.
４Porters Corporation◆Recruiting software company
Japan’s NO.1 recruitment software provider
in Revenue and customer base.
◆HR-Business Cloud is characterized
as a high customizable ATS/CRM
for Staffing, Recruiting agencies and Recruitment
Process Outsourcing companies◆Porters launched Singapore Global desk in 2020.

Porters Clients’ Presence

More than 1,500 clients
across 11 countries

Our Mission: Matching, Change your business
５The purpose of this webinar
Let’s get through this situation together !!

Despite this current situation with
the COVID-19 pandemic,
we thought it was very important toshare information and learn fromeach other on what can beexplored.
６

The Results of survey
Between April 28th ~ May 6th, Porters conducted a survey on the Effects of COVID-19 on
Recruitment Agencies which had more than 80 respondents from South East Asia.

75％：Recruitment Agencies & Staffing Agencies

47％：Consultants

７

The Results of survey

71％：Have been affected.
68% : Positions were frozen or postponed.
12%: Open positions increased or there was No change(Specialization are IT/Engineer)

８

The Results of survey

67％: Performance has/will be revised downwards. 54% of the Consultants felt that way.
※Not only management but also the consultants feel the effect on the outlook

９

The Results of survey

73％：Same as before or better VS position⇒ 60% are consultant.

73％：Same as before or better
40%: Really improved and Somehow improved
Really went down/ went down , 54％ areusing E-mail/Excel/ Spreadsheets as thebase for their work
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The Results of survey

E-mail, Whatsapp, zoom, Skype seem to be the mostly usedmeans of communication
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The Results of survey

MEASURES

IMPLEMENTING IT

THINKING OF
IMPLEMENTING ITWAS IMPLEMENTINGNOTIT EVEN BEFORE
IMPLEMENTING IT
COVID-19

Working from home

76.7%

6.7%

13.3%

3.3%

Adjusted working hours and days

49.2%

6.8%

8.5%

35.6%

Flexible working style

51.7%

8.3%

13.3%

26.7%

Business closed, staying at home

21.7%

5.0%

5.0%

68.3%

Compensation for business closure

15.0%

15.0%

1.7%

68.3%

76.7％ are continuing with business as they WFH while 21.7％ closed business.
13.3％ were already WFH even before the pandemic.

1２

The Results of survey

There is communication difficulties among members themselves, with clients and also
candidates. There is also difficulty maintaining good balance of health, family and work.
1３The Results of survey

Wish to work from the office (Currentlyusing Email, Spreadsheet Excel etc as their base
79％：Would like to Continue WFH

What companies are doing to make the WFH
experience better
1. Care for mental health
2. Constant communication from management
3. Online social time with members
し、営業と
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Introduction of our guest

Reeracoen is a recruitment agency
established in October 2011 and has
expanded its operations to 21 branches
across 10 countries within a span of 7years.

Regional General Manager
Mr. Kosuke Soejima▪ Moved to Singapore in 2016
▪ Has been managing the Singapore branchsince 2017
▪ In 2019, in charge of managing 3 branches:
Singapore, India and Philippines.
し、営業と15

Guest Interview

16Guest Interview Questions and Answers
First, please give us an overview about your company.

Established on October 2011 in Singapore.
mainly focusing on the Japanese companies but also local

companies

80% Singaporean locals andcandidates consist of20% Japanese residing in Singapore.

There were only 4 consultants at first but thecompany has been growing ever since.

🄫2020 PORTERS Corporation17

What is the strength of your business?

The volume of candidate database andthe speed at which we conduct business with our clients

🄫2020 PORTERS Corporation18

How much has your business scale expanded
since its establishment?
・The number of employees has increased by about 4 times

・Expanded to 22 branches in 10 countries

in a span of 7 years
・Sales have increased by about 4 to 5 times

The fast rate of expansion was due to focused on
unifying business process and sharing know-how

🄫2020 PORTERS Corporation19

Has your company been affected by thiscurrent situation of Covid-19?

Yes, the effects could be felt in Singapore
since the beginning of April, in Malaysia, it
started even earlier due to the lock down.
How exactly have you been affected?

About 60% of positions in hiring the process
were frozen or became slower.
However, still 40% are continuing to hire.
🄫2020 PORTERS Corporation

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What kind of industries are continuing to hire?

Mainly essential services which are foodsuppliers, logistics , pharmaceutical,
biomedical, banking ,asset management
industries are still continuing to hire.
Also IT companies and Web service companies
didn’t get affected very much.

🄫2020 PORTERS Corporation

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How about the candidate activities inrecruitment?
Did not really change as compared to before. Candidates arestill registering because they are still looking for the better
opportunities compared to their current jobs.

What measures are you taking to cope withthe tough situation?
• Trying to expand to our network of the essential industries• The consultants who previously worked on candidates are
now focusing on clients to get new job orders

🄫2020 PORTERS Corporation21

Do the consultants and recruiters work fromhome ?
Yes, all members are working from home.

How do you manage your members?
ReportDashboard

🄫2020 PORTERS Corporation

Currently using HR-Business Cloud and it

automatically shows their performance which istheir recruitment progress and their personal KPI indashboard and report function in real time.
22How do you share information timely to all members
from home?
• Information of new JDs or CVs, is shared to all members using

the notification function.
• Also use the report function to keep track of the progress ofprojects and analyze trends to make decisions.

Was it easy to adopt new working style?

Yes, it was very smooth.
Since the system is Cloud based, it took just one day tochange to WFH.
🄫2020 PORTERS Corporation

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Are there any problems with data accessibility
and security from home?
Not really, with IP restriction and possibility to see therecords of all activities done, keeping track can easily bedone even when working from home.

How is the productivity of WFH as compared
to working from the office?
Due to the decrease in new job orders the revenue per
consultant decreased, but the productivity of member’s
workforce did not get affected from working from home.
🄫2020 PORTERS Corporation24

Sneak peak of Porters HR-Business Cloud
During this time of pandemic
where WFH is inevitable,
HR-Business Cloud can support in:➢ Centralized data management
which makes access easier➢ Automated processes which reduce
administrative tasks➢ Security settings
し、営業と17

Q&A session

Currently operating other businesses e.g chattool, candidate tracking

No, workforce was channeled to BD and otherbusinesses
Have morning meetings and evening meeting
to check on members and also one on one
meetings to address individual concerns

Singapore office global desk is to provide
software consultation and support services forPorter’s existing clients outside Japan
It is hard for most recruitment companies. The
important thing is to maximize current
capabilities and if possible explore otherrevenue generating activities
🄫2020 PORTERS Corporation27

Q&A session

Not sure, but from Bangkok branch business isjust as difficult as other regions
Not sure, but from Bangkok branch business isjust as difficult as other regions
Essential services: Banking & finance, foodretailers & suppliers, logistics, Pharmaceuticaland biomedical science industries , ICT
Yes, to essential services and businesses otherthan recruitment🄫2020 PORTERS Corporation28

Thank you for joining the webinar
Stay safe and healthy.
Let’s get through this situation together!

Contact us for Free Demo / Other Inquiries

Porters Corporation
Tel:+81-3-6434-0017
Email: sales@porters.jp
Web : https://hrbc.porters.jp/en/
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