Ribbon Session
Border Controllers
for Enterprises

Accelerating NetworkTransformation

The ABCs of SBCs

Session Border Controllers (SBCs) work behind the scenes toensure that voice, video and data communications flow smoothlyand securely between clouds and across networks, to wherepeople work. An SBC is part voice firewall, protecting the networks
and users from IP-based attacks; part traffic cop, policing traffic
to prevent overloads and directing it over lower cost paths to savemoney; and part peacemaker, ensuring that networked devices
from different vendors all speak the same language.

Why Does Your
Organization Needan SBC?

Organizations need an SBC to provide the requisite security,control and interoperability required for modern, IP-basedcommunications. As communications move to the cloud there
are more ways for bad actors to attack an organization andgreater requirements for interoperability with legacy products thatmust remain on-site. Ribbon SBCs assure that communications
are secure and that only authorized users have access to anorganization’s wider data network.

Tested andCertified with
Leading
SolutionsRibbon SBCs are certified with leading cloud-based services such asMicrosoft Teams, Zoom Phone, Webex, Google Voice, Ring Central,Cisco, Genesys, Five9, Nice CXone, Talkdesk, Mida, AnyWhere365, andmore. They are also tested with leading on-premises PBX and contact
center platforms, analog devices and hundreds of telecom providers
globally. Ribbon does extensive testing to assure interoperability withall manner of services and devices. Additionally, customers benefit
from the fact that so many cloud providers and telecom providers use
Ribbon SBCs in their own networks, meaning that an organization’sRibbon SBC is often connected to their provider’s Ribbon SBC.

Ribbon Session Border Controllers

SBC Use Cases
Securing Contact Centers
Contact centers, whether they are inside a private network ordelivered from a cloud-based service, are frequently targetsof attacks. Bad actors commonly attempt to overwhelm
data networks or busy-out phone lines to disrupt customer
engagement. Ribbon SBCs protect services and employees
using encryption, topology hiding, traffic policing, and calladmission control. They thwart denial of service attacks for bothsignaling and media. And Ribbon SBCs do this with no impact
on performance, even at scale for the largest enterprises. It’s nowonder some of the largest contact centers in the world dependon Ribbon.
Unified Communications - Cloud Migrations
Ribbon solutions integrate and secure communication assets
across on-premises and cloud infrastructure. They also ensureinteroperability between cloud services, legacy PBXs, analog
devices and telecom providers.
Ribbon’s intelligent session control normalizes IP
communications across disparate elements. It simplifies end
user migration from legacy PBXs to unified communications
with dial plan management and integration with Microsoft Activedirectory. It can dynamically routing calls to the right endpoint
every time, transforming fractured multi-vendor, multi-site,
telephony environments into a cohesive enterprise-wide unified
communications system. At the same time, Ribbon solutions
reduce employee labor costs for moves, adds, and changes.
SIP Trunking – Security and Interoperability
Ribbon SBCs are the key to multi-site security andinteroperability for SIP trunking. Ribbon SBCs deliver signaling
and media path security, including encryption, topology hiding,traffic policing, call admission control and mitigation of DDoS
attacks. Ribbon provides session mediation and protocol
normalization for seamless interoperability with premises
equipment or cloud-based services. Ribbon SBCs also manage awide range of VoIP codecs and transcoding plus legacy support
for DTMF, tones & announcements, and fax interworking.
Ribbon SBCs are widely deployed in telecom providers
worldwide. That means that in many cases a Ribbon SBC
deployed by your organization is connecting to a Ribbon SBC
deployed in your telecom provider.

3Telecom Provider

SBC Ribbon SBC& Analytics

On-premises
or CloudContactCenterOn-premises
or Remote

AgentsLeading Cloud Providers

SBC

Telecom Provider

Ribbon SBC& Analytics
Ribbon Intelligent
Routing Engine

PSX

Ribbon SBCs& Analytics

Ribbon SBCs& Analytics

Traditional PBXs and Contact Centers

Telecom Provider

SBC Ribbon SBC& Analytics

On-premises
or CloudOn-premises
or Remote

Cloud UC Service
Contact Center
PBX

AgentsWorkers

Ribbon Session Border Controllers

Scalable Solutions for a Large Enterprise Network Core
Common Attributes of Ribbon SBC Core Portfolio
Ribbon’s SBC core portfolio shares a common code base, so all the advanced features andfunctionality operate the same on each of the SBCs. When deployed in a large enterprise’score network, customers instantly leverage the SBC’s carrier-grade heritage, taking advantage
of seamless failovers, robust network and application layer security, sophisticated routing
and policy enforcement, overload controls, SIP normalization, SIP Recording, IPv4-IPv6
interworking, and multi-codec audio transcoding. The primary differences lie in the deployment
choice, scalability, and some capabilities that can only be delivered via virtualized software.
Ribbon SBC Cloud Native Edition (SBC CNe)
Architected from the ground up to be aligned with key Cloud Native Computing Foundation
cloud native design and implementation principles, the SBC CNe delivers scalable SBC services(up to 500,000 concurrent calls) that are simultaneously resilient, manageable, and observable.
The SBC CNe can be deployed in public, private, and hybrid cloud environments and isorchestrated by out of the box Kubernetes for cloud infrastructure abstraction, horizontal
autoscaling, microservices redundancy, high availability & automated software upgrades.

SBC SWe

Ribbon SBC Software Edition (SBC SWe)
The Ribbon SBC Software Edition (SWe) is architected to secure communications acrossa wide variety of network environments. As such, its designed for diverse virtual or cloudenvironments. Leveraging a microservices design, customers can optimize resource
allocation, enable dynamic scaling using automated lifecycle management tools, ensurehigh-availability, provide robust network security, and perform multi-codec audio transcoding.
The SBC SWe can be deployed on KVM, VMware, and OpenStack environments as well as
public clouds from Amazon, Google, and Microsoft. There is no restricted limit on how many
instances can be created so scalability is only limited by the customer’s requirements.

Ribbon SBC 5400
Designed for mid-large enterprises, the SBC 5400 is a powerful, compact, purpose-built
SBC. It easily scales up to 75,000 sessions and supports the ability to shift between 1GB
and 10GB of multimedia traffic with just a software license change. The Ribbon SBC 5400
provides the protection organizations need — robust network security, overload controls,interworking simplicity with SIP normalization—plus the capabilities required to thrive indiverse deployment environments such as IPv4-IPv6 interworking, multi-modal communication,
built-in media transcoding, and assured performance and scale under heavy traffic.

SBC 7000

4SBC CNe

SBC 5400

Ribbon SBC 7000
The Ribbon SBC 7000 is an appliance-based solution with industry-leading performance andscale that delivers increased operational efficiency and uncompromised quality of service
to help the largest enterprise customers securely and efficiently handle massive amountof audio, video and collaboration traffic crossing their networks. The SBC 7000 can scale
up to 150,000 sessions via simple software licenses, allowing operational teams to expand
capacity in minutes. The SBC 7000’s massive scale empowers organizations to leave behindtraditional “racking and stacking” of small capacity SBCs to accommodate growth, resulting
in faster deployments and reduced operational expenses.

Ribbon Session Border Controllers

Flexible and Easy to Deploy Solutions for a Small to Medium
Business or Branch Offices
Ribbon SBC Software Edition Edge (SWe Edge)

The SBC SWe Edge has an extremely compact footprint that makes it easy to deploy
SBC SWe Edge and configure in almost any environment, be it a white box server at the edge, ashared server in a data center or as a virtual machine in a public or private cloud.
The SBC SWe Edge protects communications infrastructure from Denial of Service(DoS)/Distributed DOS (DDoS) attacks, maintains privacy, encrypts calls, and interworks with a wide variety of third-party
SIP and legacy voice infrastructure devices/services, all while providing reliable, scalable performance that ensuresmaximum uptime and service availability. SBC SWe Edge is deployable on Microsoft® Hyper-V®, VMware® vSphere®
hypervisor and Linux® KVM as well as on Azure or AWS.
•••

Intuitive local and/or centralized management via the Ribbon Application Management Platform
Available in High Availability (HA) configurations
Supports an additional virtual machine to enable Teams Survivable Branch Appliance (SBA)

Ribbon Edge 8100 & Edge 8300

The Ribbon Edge 8100 & Edge 8300 are Ribbon’s latest Intelligent Edge solutions that
includes routing, session border controller and gateway services in a single appliance.
The Edge 8100 and Edge 8300 are ideally suited for today’s cloud-first enterprises bysupporting the bandwidth required for cloud-based services. The Edge 8100 & 8300’s builtin router supports up to 10 Gb of bandwidth and the platform integrates Ribbon’s SBC SWe
Edge software to fully secure up to 900 concurrent voice conversations. In addition, theEdge 8300 delivers analog and PRI gateways, making it possible to accommodate legacy
PBXs, contact centers and analog devices, in concert with cloud-based services.
••

Edge 8100

Edge 8300

Scalable with 10 Gb routing, 900 concurrent SBC sessions and 4 PRI ports
The 8300 offers ports for traditional connections, including, PRI, fax machines, lobby
phones, etc.

Ribbon SBC 1000 & SBC 2000

SBC 1000

Ribbon’s SBC 1000 & SBC 2000 are an ideal solution for businesses or branch offices that needa traditional SBC appliance deployment to deliver security along with analog and/or digitalconnectivity (BRI/PRI). They also provide local survivability options, including support for
Microsoft’s Survivable Branch Appliance (SBA) as well as built-in services in case of a WAN failure.

SBC 2000The SBC 1000 & SBC 2000 are ideal for environments where premises hardware is stillrequired or where SIP trunks are not available. The devices are managed from menu-based
web interfaces that include configuration wizards. The wizards are pre-populated with popular
cloud UC services, PBXs/contact centers and telecom providers to dramatically simplify
deployments. The SBC 1000 & SBC 2000 deliver built-in media transcoding, network security(encryption, authentication, DoS protection, etc.), robust SIP interworking, intelligent callrouting, multi-vendor interoperability and 24/7/365 survivability.
••5Ports for traditional connections, including fax machines, lobby phones, etc.
Optional on-board Application Server Module to support Teams Survivable Branch
Appliance (SBA)

Ribbon Session Border Controllers

Ribbon SBCs are critical to network security serving as
foundational element of a wider plan to integrate locations
and generations of communications technology. Multi-siteand multi-nation organizations will appreciate that Ribbon’s
portfolio provides solutions and toolsets to truly unify
communications, so employees can be more engaged, moreproductive and better connected to their co-workers andcustomers. Ribbon complementarity solutions include:

Centralized Policy and Routing
Ribbon’s Policy and Routing Server, PSX, rationalizes the complexities of integrating multiple networks
PSX and multiple sites, unifying different brands and generations of communications technology. ThePSX brings policy and routing decisions together in one scalable, highly reliable solution. It manages
sessions across all the SBCs in the organization and dramatically simplifies dial plan management aswell as call routing decisions for both internal and external calls. It unifies multiple services, including the latest cloudservices, SIP trunks, and legacy PBXs or contact centers.

Centralized Management
Ribbon Application Management Platform (RAMP) delivers scalable and automated management,
enabling an organization to quickly configure large numbers of Ribbon SBCs, as well as the PSX, froma single interface (across all software and/or hardware-based deployments). RAMP offers fault
management, configuration, accounting, performance, and security solution in one solution, to help
identify and remediate issues. RAMP improves the customer experience and reduces operational costs.

RAMPFor large, multi-site organizations, RAMP can be deployed in public or private cloud environments in standalone or highavailability configurations, including options for geographic redundancy.

Analytics and Voice Threat Prevention

Analytics

Unified communications users and contact center agents are now communicating with theircolleagues or customers anywhere in the world. Meetings and collaboration happen over cloud–based tools like Microsoft Teams or Zoom and typically include employees working from home.

Even if an organization has invested in security solutions to protect their data
network and business applications, voice and video services may still bevulnerable. Bad actors can attack communication services and attempt touse that access disrupt services or to access other parts of your organization.

Reputation Scoring

Ribbon Analytics and Ribbon Reputation Scoring Service can identify potential attacks and determine the level of threat
associated with illegal robocalls, fraud attempts, or Telephony Denial of Service attacks. It can proactively respond inreal-time to threats by providing mitigation instructions to Ribbon or 3rd party network elements to thwart businessdisruptions and poor customer experiences.

6Ribbon Session Border Controllers

The World’s Most Reliable, Secure SBCs
What makes Ribbon SBCs stand apart from the competition? Maybe it’s because the world’s most demanding networks
have trusted Ribbon to deliver high-quality SIP communications for more than 20 years. Or maybe it’s because we offer
more choices than anyone else, with virtualized software, hardware appliances and cloud-native software that scale fromsmall businesses to the world’s largest companies. But more than likely it comes down to something simple: Ribbon
SBCs simply work, no matter what kind of network you have today and no matter where that network evolves in thefuture. Ribbon SBC options include:
SBC 1000

SBC 2000

Edge 8000

SBC SWeEdge

SBC 5400

SBC 7000

SBC SWe

SBC CNe

HardwareAppliance

HardwareAppliance

HardwareAppliance

Virtualized
SoftwareHardwareAppliance

HardwareAppliance

Virtualized
Software

Cloud-native
SoftwareSession Count

192

600

900

1,200

75,000150,000

ServerDependent

ServerDependent

Analog/TDM Ports

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√

√

X

X

X

X

X

Microsoft, Zoom, Webex,
Google & Ring Central Certified√

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√

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√

Encryption (TLS, SRTP, IPsec)

√√√

√

√

√√

√

DoS/DDoS protection

√√

√

√√√√

√

Integrated with Ribbon
Analytics√√√√√√√√

Managed by Ribbon Application
Management Platform

√√√

√

√√√

√

Platform

SBC Implementation Services from Ribbon
Whether you need a little help or a lot, onsite support or remote assistance, count on Ribbon Global Services to be there
for your business. We offer flexible SBC implementation services to help enterprises get more from their SBCs in less time:••

SBC Implementation Services, featuring planning, configuration and testing; andSupplemental SBC Services, including design consulting, technical support and project managementTrusted Partners Across the Globe
Ribbon has development centers, sales offices and support staff across the globe. With nearly 4,000 employees, Ribbon
does business in over 140 countries. In addition, we have a network of authorized and fully trained business partners
that extend that reach. They can combine their Ribbon expertise with other technology partners in their portfolio todeliver custom solutions, architected to meet your organizations unique communications needs and to create solutions
that give your organization a competitive advantage.
Contact Us7

Contact us to learn more about Ribbon solutions.

About Ribbon
Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking
solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply withour customers, helping them modernize their networks for improved competitive positioning and businessoutcomes in today’s smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfoliodelivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloudnative offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G.
We maintain a keen focus on our commitments to Environmental, Social and Governance (ESG) matters,
offering an annual Sustainability Report to our stakeholders. To learn more about Ribbon visit rbbn.com.

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