Ribbon Session
Border Controllers
for Enterprises

Secure Real-TimeCommunications

The ABCs of SBCs

Session Border Controllers (SBCs) work behind the scenes toensure that voice, video and data communications flow smoothlyand securely between clouds and across networks, to wherepeople work. An SBC is part voice firewall, protecting the networks
and users from IP-based attacks; part traffic cop, policing traffic
to prevent overloads and directing it over lower cost paths to savemoney; and part peacemaker, ensuring that networked devices
from different vendors all speak the same language.

Why Does Your
Organization Needan SBC?

Organizations need an SBC to provide the requisite security,control and interoperability required for modern, IP-basedcommunications. As communications move to the cloud there
are more ways for bad actors to attack an organization andgreater requirements for interoperability with legacy products thatmust remain on-site. Ribbon SBCs assure that communications
are secure and that only authorized users have access to anorganization’s wider data network.

Tested andCertified withLeadingSolutions

Ribbon SBCs are certified with leading cloud-based services such asMicrosoft Teams, Zoom Phone, Ring Central, Cisco, Genesys, Five9,
Nice CXone, Talkdesk, Mida, AnyWhere365, and more. They are also
tested with leading on-premises PBX and contact center platforms,
analog devices and hundreds of telecom providers globally. Ribbon
does extensive testing to assure interoperability with all manner ofservices and devices. Additionally, customers benefit from the factthat so many cloud providers and telecom providers use Ribbon SBCs
in their own networks, meaning that an organization’s Ribbon SBC isoften connected to their provider’s Ribbon SBC.

Ribbon Session Border Controllers

SBC Use Cases
Securing Contact Centers
Contact centers, whether they are inside a private network ordelivered from a cloud-based service, are frequently targetsof attacks. Bad actors commonly attempt to overwhelm
data networks or busy-out phone lines to disrupt customer
engagement. Ribbon SBCs protect services and employees
using encryption, topology hiding, traffic policing, and calladmission control. They thwart denial of service attacks for bothsignaling and media. And Ribbon SBCs do this with no impacton performance, even at scale for the largest enterprises. It’s nowonder some of the largest contact centers in the world dependon Ribbon.
Unified Communications - Cloud Migrations
Ribbon solutions integrate and secure communication assets
across on-premises and cloud infrastructure. They also ensureinteroperability between cloud services, legacy PBXs, analog
devices and telecom providers.
Ribbon’s intelligent session control normalizes IP
communications across disparate elements. It simplifies end
user migration from legacy PBXs to unified communications
with dial plan management and integration with Microsoft Activedirectory. It can dynamically routing calls to the right endpoint
every time, transforming fractured multi-vendor, multi-site,
telephony environments into a cohesive enterprise-wide unified
communications system. At the same time, Ribbon solutions
reduce employee labor costs for moves, adds, and changes.
SIP Trunking – Security and Interoperability
Ribbon SBCs are the key to multi-site security andinteroperability for SIP trunking. Ribbon SBCs deliver signaling
and media path security, including encryption, topology hiding,traffic policing, call admission control and mitigation of DDoSattacks. Ribbon provides session mediation and protocol
normalization for seamless interoperability with premises
equipment or cloud-based services. Ribbon SBCs also manage awide range of VoIP codecs and transcoding plus legacy support
for DTMF, tones & announcements, and fax interworking.
Ribbon SBCs are widely deployed in telecom providers
worldwide. That means that in many cases a Ribbon SBC
deployed by your organization is connecting to a Ribbon SBC
deployed in your telecom provider.

3Telecom Provider

SBC Ribbon SBC& AnalyticsOn-premises
or CloudContactCenterOn-premises
or Remote

AgentsLeading Cloud Providers

SBC

Telecom Provider

Ribbon SBC& Analytics
Ribbon Intelligent
Routing EnginePSX

Ribbon SBCs& Analytics

Ribbon SBCs& Analytics

Traditional PBXs and Contact Centers

Telecom Provider

SBC Ribbon SBC& Analytics

On-premises
or CloudOn-premises
or Remote

Cloud UC Service
Contact Center
PBX

AgentsWorkers

Ribbon Session Border Controllers

Scalable Solutions for a Large Enterprise Network Core
Common Attributes of Ribbon SBC Core Portfolio
Ribbon’s SBC core portfolio shares a common code base, so all the advanced features andfunctionality operate the same on each of the SBCs. When deployed in a large enterprise’score network, customers instantly leverage the SBC’s carrier-grade heritage, taking advantage
of seamless failovers, robust network and application layer security, sophisticated routing
and policy enforcement, overload controls, SIP normalization, SIP Recording, IPv4-IPv6
interworking, and multi-codec audio transcoding. The primary differences lie in the deployment
choice, scalability, and some capabilities that can only be delivered via virtualized software.

Ribbon SBC Software Edition (SBC SWe)
The Ribbon SBC Software Edition (SWe) is architected to secure communications acrossa wide variety of network environments. As such, its designed for diverse virtual or cloudenvironments. Leveraging its microservices design, customers can optimize resource
allocation, enable dynamic scaling using automated lifecycle management tools,
ensure high-availability, provide robust network security, and perform multi-codec audio
transcoding using either CPUs or Graphical Processing Units (GPUs). The SBC SWe canbe deployed on KVM, VMware, and OpenStack environments as well as public clouds
from Amazon, Google, and Microsoft. There is no restricted limit on how many instances
can be created so scalability is only limited by the customer’s requirements.

SBC 5400

Ribbon SBC 5400
Designed for mid-large enterprises, the SBC 5400 is a powerful, compact, purposebuilt SBC. It easily scales up to 75,000 sessions and supports the ability to shift
between 1GB and 10GB of multimedia traffic with just a software license change.
The Ribbon SBC 5400 provides the protection organizations need — robust
network security, overload controls, interworking simplicity with SIP normalization—plus the capabilities required to thrive in diverse deployment environments such as
IPv4-IPv6 interworking, multi-modal communication, built-in media transcoding, andassured performance and scale under heavy traffic.

Ribbon SBC 7000
The Ribbon SBC 7000 is an appliance-based solution with industry-leading
performance and scale that delivers increased operational efficiency anduncompromised quality of service to help the largest enterprise customers securely
and efficiently handle massive amount of audio, video and collaboration traffic
crossing their networks. The SBC 7000 can scale up to 150,000 sessions via simple
software licenses, allowing operational teams to expand capacity in minutes. TheSBC 7000’s massive scale empowers organizations to leave behind traditional“racking and stacking” of small capacity SBCs to accommodate growth, resulting infaster deployments and reduced operational expenses.

4SBC SWe

SBC 7000

Ribbon Session Border Controllers

Flexible and Easy to Deploy Solutions for a Small to Medium
Business or Branch Offices
Ribbon SBC Cloud Native Edition Edge (CNe Edge)

The Ribbon SBC Cloud Native edition Edge (CNe Edge) offers a new level ofscale and deployment flexibility for cloud-first organizations. Delivered fromAzure, SBC CNe Edge uses the latest cloud native technology including
microservices, containers and automated orchestration. Ribbon extends this technology with its own real-time services
architecture that optimizes cloud native services for communications traffic, delivering unparalleled security, scale andperformance. Organizations can reuse their existing Kubernetes toolsets to manage SBC CNe Edge and the elastic
nature of the platform minimizes cloud compute costs when resources are idle. Conversely the platform can rapidly
scale up to meet increasing demand.

SBC CNe Edge••

Intuitive local and/or centralized management via the Ribbon Application Management Platform
Scalable for up to 100,000 users

Ribbon SBC Software Edition Edge (SWe Edge)

The SBC SWe Edge has an extremely compact footprint that makes it easy todeploy and configure in almost any environment, be it a white box server at theedge, a shared server in a data center or as a virtual machine in a public or private
cloud. The SBC SWe Edge protects communications infrastructure from Denialof Service (DoS)/Distributed DOS (DDoS) attacks, maintains privacy, encrypts calls, and interworks with a wide varietyof third-party SIP and legacy voice infrastructure devices/services, all while providing reliable, scalable performancethat ensures maximum uptime and service availability. SBC SWe Edge is deployable on Microsoft® Hyper-V®, VMware®
vSphere® hypervisor and Linux® KVM as well as on Azure or AWS.

SBC SWe Edge••

Intuitive local and/or centralized management via the Ribbon Application Management Platform
Supports an additional virtual machine to enable Teams Survivable Branch Appliance (SBA)Ribbon SBC 1000™ & SBC 2000™ Appliances

Ribbon’s SBC 1000 & SBC 2000 are an ideal solution for businesses or branch offices that need a
traditional appliance deployment to deliver security along with analog and/or digital connectivity(BRI/PRI). They also provide local survivability options, including support for Microsoft’s
Survivable Branch Appliance (SBA) as well as built-in services in case of a WAN failure.
The SBC 1000 & SBC 2000 are ideal for environments where premises hardware is stillrequired or where SIP trunks are not available. The devices are managed from menu-based
web interfaces that include configuration wizards. The wizards are pre-populated with popular
cloud UC services, PBXs/contact centers and telecom providers to dramatically simplify
deployments. The SBC 1000 & SBC 2000 deliver built-in media transcoding, network security(encryption, authentication, DoS protection, etc.), robust SIP interworking, intelligent callrouting, multi-vendor interoperability and 24/7/365 survivability.
••

5Ports for traditional connections, including fax machines, lobby phones, etc.
Optional on-board Application Server Module to support Teams Survivable Branch Appliance (SBA)

SBC 1000

SBC 2000

Ribbon Session Border Controllers

Ribbon SBCs are critical to network security and they serve as
foundational element of a wider plan to integrate locations andgenerations of communications technology. Multi-site andmulti-nation organizations will appreciate that that Ribbon’s
portfolio provides solutions and toolsets to truly unify
communications, so employees can be more engaged, moreproductive and better connected to their co-workers andcustomers. Ribbon complementarity solutions include:

Centralized Policy and Routing
Ribbon’s Policy and Routing Server, PSX, rationalizes the complexities of integrating multiple networks
and multiple sites, unifying different brands and generations of communications technology. ThePSX brings policy and routing decisions together in one scalable, highly reliable solution. It manages
sessions across all the SBCs in the organization and dramatically simplifies dial plan management aswell as call routing decisions for both internal and external calls. It unifies multiple services, including the latest cloudservices, SIP trunks, and legacy PBXs or contact centers.

PSX

Centralized Management
Ribbon Application Management Platform (RAMP) delivers scalable and automated management,
enabling an organization to quickly configure large numbers of Ribbon SBCs, as well as the PSX,
from a single interface (across all software and/or hardware-based deployments). RAMP offers
fault management, configuration, accounting, performance, and security solution in one solution,
to help identify and remediate issues. RAMP improves the customer experience and reduces operational costs.

RAMPFor large, multi-site organizations, RAMP can be deployed in public or private cloud environments in standalone or highavailability configurations, including options for geographic redundancy.

Analytics and Voice Threat Prevention
Unified communications users and contact center agents are now communicating with theirAnalytics colleagues or customers anywhere in the world. Meetings and collaboration happen over cloud–based tools like Microsoft Teams or Zoom and typically include employees working from home.
Ribbon Analytics, and its suite of security applications, can identify potential attacks and determine the level of threat
associated with illegal robocalls, fraud attempts, or Telephony Denial of Service attacks. It can proactively respondto threats by providing mitigation instructions to Ribbon elements to thwart business disruptions and poor customer
experiences.
Even if an organization has invested in security solutions to protect theirdata network and business applications, voice and video services may
still be vulnerable. Bad actors can attack communication services andattempt to use that access disrupt services or to access other parts ofyour organization.

6Reputation Scoring

Ribbon Session Border Controllers

The World’s Most Reliable, Secure SBCs
What makes Ribbon SBCs stand apart from the competition? Maybe it’s because the world’s most demanding networks
have trusted Ribbon to deliver high-quality SIP communications for more than 20 years. Or maybe it’s because we offer
more choices than anyone else, with virtualized software, hardware appliances and cloud-native software that scale fromsmall businesses to the world’s largest companies. But more than likely it comes down to something simple: Ribbon
SBCs simply work, no matter what kind of network you have today and no matter where that network evolves in thefuture. Ribbon SBC options include:
SBC 1000

SBC 2000

SBC SWeEdge

SBC CNeEdge

SBC 5400

SBC 7000

SBC SWe

HardwareAppliance

HardwareAppliance

Virtualized
Software

Cloud Native
SoftwareHardwareAppliance

HardwareAppliance

Virtualized
SoftwareSession Count

192

600

1,000

10,00075,000150,000

ServerDependent

Analog/TDM Ports

√

√

XX

X

X

X

Microsoft, Zoom & Ring Central
Certified√

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√

√

√

√

√

Encryption (TLS, SRTP, IPsec)

√√

√

√

√

√

√

DoS/DDoS protection

√√√

√√

√

√

Integrated with Ribbon Analytics

√√

√√√√

√

Managed by Ribbon Application
Management Platform√√√√√√√Platform

SBC Implementation Services from Ribbon
Whether you need a little help or a lot, onsite support or remote assistance, count on Ribbon Global Services to be therefor your business. We offer flexible SBC implementation services to help enterprises get more from their SBCs in less time:••

SBC Implementation Services, featuring planning, configuration and testing; andSupplemental SBC Services, including design consulting, technical support and project management

Trusted Partners Across the Globe
Ribbon has development centers, sales offices and support staff across the globe. With nearly 4,000 employees, Ribbondoes business in over 140 countries. In addition, we have a network of authorized and fully trained business partners
that extend that reach. They can combine their Ribbon expertise with other technology partners in their portfolio todeliver custom solutions, architected to meet your organizations unique communications needs and to create solutions
that give your organization a competitive advantage.
Contact Us7

Contact us to learn more about Ribbon solutions.

About Ribbon
Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking
solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply withour customers, helping them modernize their networks for improved competitive positioning and businessoutcomes in today’s smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfoliodelivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloudnative offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G.
We maintain a keen focus on our commitments to Environmental, Social and Governance (ESG) matters,
offering an annual Sustainability Report to our stakeholders. To learn more about Ribbon visit rbbn.com.

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