[English Translation for Reference Purposes Only][Important]
September 21, 2022
To Whom It May Concern:
Rehabilitation Debtor: MtGox Co., Ltd.
Rehabilitation Trustee: Nobuaki Kobayashi,
Attorney-at-law

Information on Procedures for Name and Address Change
Rehabilitation creditors should read this document carefully, as it contains essential
information regarding repayment procedures under the Rehabilitation Plan.
1.

Requirement for Selection and Registration to Receive Repayments

The Rehabilitation Trustee is currently preparing to make repayments (“Repayments”)
in accordance with the approved rehabilitation plan of which the confirmation order of
the Tokyo District Court was made final and binding on November 16, 2021 (the“Rehabilitation Plan”).
In order to receive Repayments, rehabilitation creditors must log in to theRehabilitation Claim Filing System (the system accessible via https://claims.mtgox.com/;the “System”), make various selections regarding Repayments and register various
information such as the creditor’s account for Repayments. In addition, those to whom
the paragraphs below apply should complete the procedures as soon as possible.
2.

Name Change Procedures(1) Necessity of Name Change
In making Repayments, the Rehabilitation Trustee will check whether the name of therehabilitation creditor (i.e., the name registered on the System) matches the name of theperson who wishes to receive the Repayments stated in identity verification documents(passport, etc.), and whether such name matches the name on the account at financial
institutions or the user information for cryptocurrency exchanges or custodians(“Exchanges, etc.”). If the name registered by rehabilitation creditors on the Systemdoes not match the name stated in the identity verification documents, such
rehabilitation creditors will not be able to receive Repayments via the System.
Therefore, rehabilitation creditors should reconfirm whether there are any errors

1[English Translation for Reference Purposes Only][Important]in the names registered on the System or whether any changes have been made after
registration due to reasons such as marriage. If you need to change any name, please
do so promptly by following the name change procedures.
(2) Supported Characters
If your rehabilitation creditor name registered on the System contains characters otherthan those supported by the System, the Rehabilitation Trustee may not be able to verify
the identity of such rehabilitation creditor, which may result in rehabilitation creditors notreceiving Repayments. Even if there are no changes to, or errors in, the rehabilitationcreditor name, please check that the name registered on the System contains the characters
mentioned below, and if not, please follow the name change procedures to change it.
The characters supported for entering names on the System differ between
rehabilitation creditors residing in Japan and those residing in other countries. The
supported characters are as follows: Rehabilitation creditors residing in Japan: Japanese characters or alphabeticcharacters Rehabilitation creditors residing in other countries: alphabetic characters(3) How to Change Name
If you can access the System, please click on “APPLY FOR CHANGE OF CREDITOR
NAME” on the System and follow the procedures. If you cannot access the System, please
follow the procedures for registration/re-registration on the System under your current
name. Upon doing so, the Rehabilitation Trustee will inform you of the name change
procedures, including the necessary documentation.
Information on how to register/re-register on the System can be accessed via thefollowing link: https://www.mtgox.com/img/pdf/20220905_announcement_en.pdf
3.

Address Change Procedures(1) Necessity of Address Change
In order to receive Repayments, the address registered by rehabilitation creditors will
be used for identity verification by the Rehabilitation Trustee and will be provided toExchanges, etc. or financial institutions involved in the Repayments procedures.
Accordingly, rehabilitation creditors who need to change their previously registeredaddress should promptly follow the address change procedures to do so.

2[English Translation for Reference Purposes Only][Important]
Even if you have already registered your address on the System, please reconfirm
whether there are any changes to, or errors in, such address, and if so, please follow
the address procedures to change it as soon as possible.
(2) Supported Characters
Even if there are no changes to, or errors in, your rehabilitation creditor address, if it
contains characters other than those supported by the System, you will not be able toregister the relevant information for Repayments. Therefore, even if there are no changes
to, or errors in, such address, please check that the address registered on the Systemcontains the characters mentioned below, and if not, please follow the address change
procedures to change it.
Characters supported for registering a rehabilitation creditor address on the System aredifferent for rehabilitation creditors residing in Japan and those residing in other countries.
The supported characters are as follows: Rehabilitation creditors residing in Japan: Japanese characters, alphabetic characters,
numbers, and certain punctuation characters (e.g., periods, commas, and hyphens) Rehabilitation creditors residing in other countries: alphabetic characters, numbers,and certain punctuation characters (e.g., periods, commas, and hyphens)
If you reside in a country without a postal code, please enter “N/A” in the postal code
field.
(3) How to Change Address
If you can access the System, please click on “VIEW OR CHANGE THE
REGISTERED INFORMATION ON YOUR REHABILITATION CLAIM” on theSystem and then click “AMEND” in the top right-hand corner of the screen. If you cannot
access the System, please follow the procedures for address change after initial
registration/re-registration on the System.
4.

Contact Information for Inquiries
If you have any questions, please click on the link below.
https://claims.mtgox.com/faq
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