)））2021 Kansai Cancellation Policy
World Masters Games

１

Participation of persons who have applied with falsified information such as name,age, gender, entry qualification and records (including non-intentional mistakes) andthe transference of participation to a person other than the person who registered(hereinafter referred to as “cheating”) is prohibited. If personal or group based
cheating is discovered, permission to participate will be revoked. The Organiser is
not responsible for compensation or refunds etc. in such cases.

If you decide not to participate in the competition after application of participation(finalizing entry procedures), the refund procedure is as follows. Furthermore, alltimes displayed are in Japan Standard Time.
⑴
For retraction from competition (by Athletes, Non Playing Officials andSupporters) for personal reasons (“personal reasons” can be applied to groupcompetitions where teams will not be finalized by 31 March 2022).
A The basic fee, additional fee by discipline, and extra fee of the competition
participants(athletes) (in Japanese yen, including tax and processing fees)
stipulated in the “General Rules for Competition Participation in World Masters Games
2021 KANSAI” under “14 Competition Participation Fee (Entry Fee)”(A) For cancellations completed in the entry system by 28 February 2022, thefull amount minus the 5% processing fee will be refunded.
(B) No refunds will be provided for cancellations made from 1 March 2022.
BThe basic fee of Non Playing Officials and Supporters, and the purchasecost of optional transportation pass (in Japanese yen, including tax andprocessing fees) stipulated in the “Participation Terms and Conditions in World
Masters Games 2021 KANSAI” under “14 Competition Participation Fee (Entry Fee)”(A) For cancellations completed in the entry system by 31 March 2022, the fullamount minus the 5% processing fee will be refunded.
(B) No refunds will be provided for cancellations made from 1 April 2022.

２Division
Basic fee, Additional fee

Full refund minus 5%processing fee

No refund

By Monday, 28 February 2022,

Tuesday, 1 March 2022

11:59:59 p.m.

onwardSupporters

By Thursday, 31 March 2022,

Friday, 1 April 2022

Purchase cost of

11:59:59 p.m.

onwardby discipline, Extra feeof Athletes
Basic fee of Non
Playing Officials andoptional transportationpass

C Other fees
Refunds for rental competition equipment, after-party participation fees andother fees that are not included in the competition participation fee are handled
by their corresponding application office.
⑵ Cases other than (1)A No refunds of participation fees will be given in the event that the competitionis cancelled for reasons beyond the Organisers control (natural disaster,terrorism, epidemic disease).
B In case the Organiser decides to cancel or change the dates of a competition
you were scheduled to participate in, the procedure is as follows.
In addition, change of date in this case means that the Organiser changed thedate for the scheduled competition (excluding for reasons outside of theOrganisers control). This refers to the case of a schedule change that causes
overlap in competitions that the participant was scheduled to participate in (onlylimited to changes in schedule made after 1 March 2022).
(A) If the competition has been cancelled
If the competition is cancelled before reception opens, the full amount fee
will be refunded.
If the competition is cancelled after reception opens, since the competition
participation kits and transportation passes etc. will have already been
distributed, the difference between the non-competitor and competitor
participation fee will be refunded. Entry fees for non-competitors and thepurchase of transportation pass options will not be refunded.
(B) If all competitions you planned to participate in are cancelled
In the case that all the competitions you were going to participate in arecancelled and there is no competition that you would like to participate in, thefull amount will be refunded. If there is another competition you would like toparticipate in, the difference between the participation fee and the noncompetitor participation fee will be refunded.
In the event that the competitions you planned to participate in arecancelled after reception opens, the refund of the competition participation
fee will be refunded in the same was as (A), as the difference between theparticipation fee and the non-competitor participation fee.
In addition, as the competition will continue being held, participation feesfor persons other than competitors will not be refunded.
(C) In the case that only a portion of the competitions you planned to participate
in are cancelled or have their schedule changed, which results in you being
unable to participate, we will offer no refund. However, the portion of theparticipation fee paid by competitors that exceeds category five will berefunded for the additional fees for the number of cancelled competitions.
C Death of a participant
In the case that a competitor dies before reception opens for the competition,
the full amount will be refunded. In such case, please provide documentation toprove the death of the participant.

D In case the regulations etc. are changed(A) Before 28 February, 2022
In the case that participants withdraw their participation from thecompetition due to any changes to this cancellation policy, the Participation
Terms and Conditions, Sports Information Guide for the sport you areparticipating, Personal Information Policy, Terms of Use of Entry System andthe World Anti-Doping Regulations (hereinafter referred to as "regulationsetc."), the full amount minus the 5% processing fee will be refunded.
(B) 1 March, 2022 onward
In the case that a disadvantage becomes apparent due to changes toregulations etc., or the Organisers has determined the entire competition
participation must be cancelled, the Organisers allow the withdrawal from thecompetition and the full amount minus the 5% processing fee will be refunded.
３ Refund method⑴ In the case that the participation fee was paid by credit card
Within 180 days of payment, in principle the refund will be provided by the credit
card company.
If 180 days or more have passed or your name has been changed and the credit
card company cannot provide the refund, the refund will be provided by banktransfer or another method (specifically by following the directions of theCancellation Information e-mail that will be sent by the Entry System to which you
can respond with an online refund form listing the information of your financial
institution so we can complete the money transfer).
Refund timing etc. may differ depending on your credit card company.
⑵
If you paid the participation fee through Convenience Store Payment (onlyregidents in Japan)
The convenience store will be unable to refund the money and the refund will bedone by bank transfer. Details for how to proceed will be provided separately(specifically by following the directions of the Cancellation Information e-mail thatwill be sent by the Entry System to which you can respond with an online refundform listing the information of your financial institution so we can complete themoney transfer).
（Supplementary Rules）
Established: November 19, 2019
Revised: December 20, 2019
Revised: January 20, 2021