(English)
りゅう

がく

せい

留

学

生

せい

かつ

の

た

め

の

生 活 ガ イ ド ブ ッ ク
Living Guide forInternational Students in Kagoshima

こ う え き ざい だん ほう じん か

ご しま けん こく さい こう りゅうきょう かい

公益財団法人鹿児島県国際交 流 協 会
Kagoshima International Association

Foreword
Dear international students,

How are you finding life in Kagoshima?
Some of you may have already spent several years in Kagoshima while others may be new toJapan. Students starting a new life in Kagoshima may encounter some difficulties in thisunfamiliar land and experience some anxiety.

This guidebook aims to help international students living in Kagoshima make the most out of
their lives here. It is published with the assistance of the universities, local authorities andinternational students who are currently living in Kagoshima.

We hope that this guidebook will be of some help in making your student life in Kagoshima
more comfortable, enjoyable, and safe.

April, 2023

Kagoshima International Association

The Fumiko Higashi International Students Activities Support ProgramThis guidebook is published as part of the abovementioned support program.
Fumiko Higashi, a native of Yoshimatsu-cho (presently Yusui Town), worked tirelessly for
33 years since 1971 to organize activities and programs to support the daily lives ofinternational students in Kagoshima. She was awarded the 32nd MBC Award, the 1st
Nishigin (Nishi-nippon Bank) International Foundation Asia Service Award (presently
Nishi-Nippon Foundation Asia Contribution Award) and the Foundation for
Encouragement of Social Contribution Long Service Award for her long-term andoutstanding contributions. Fumiko Higashi passed away in 2004.
This program was established with contributions from the family of the late Fumiko
Higashi, to continue and further her ideals for international exchange.

Table of Contents
1. Laws of Particular Relevance to International Students(1) Procedures at port of entry

・・・・・・・・・・・・・・・・・・・1(2) Procedures at the municipal office・・・・・・・・・・・・・・・・・・・1
・・・・・・・・・・・・・・1(3) Procedures at the Regional Immigration Office(4) Special re-entry permit system

・・・・・・・・・・・・・・・・・・・・・・1(5) “My Number” system

・・・・・・・・・・・・・・・・・・・・・1-2

2. Daily Life・・・・・・・・・・・・・・・・・・・・・・・・・・・・・2(1) Housing

・・・・・・・・・・・・・・・・・・・・・・・・・・・3-4(2) Public utilities

・・・・・・・・・・・・・・・・・・・・・・・4-6(3) Postal Service and Banks

・・・・・・・・・・・・・・・・・6(4) Manners and etiquette in daily life

・・・・・・・・・・・・・・・・・・・・6-7(5) Other information for daily life

3. Scholarships and Living Expenses
・・・・・・・・・・・・・7(1) Scholarships within Kagoshima and in Japan(2) Loan system to support international students

・・・・・・・・・7-8

4. Part-time Jobs
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・8(1) Application(2) Recruitment information on part-time jobs
(3) Duration and types of part-time jobs

・・・・・・・・・・・・・・8
・・・・・・・・・・・・・・・・・8

5. Health, Medical Care, Pension(1) National Health Insurance

・・・・・・・・・・・・・・・・・・・・・8-9(2) Medical cost subsidies for international students(3) Campus health services(4) Medical treatment(5) National Pension System

・・・・・・・・・・・・・9

・・・・・・・・・・・・・・・・・・・・・・・9
・・・・・・・・・・・・・・・・・・・・・・・・・・9-10
・・・・・・・・・・・・・・・・・・・・・・・10

6. Transportation
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・10-11(1) City tram
(2) Bus・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・11-12(3) Bicycle rental

・・・・・・・・・・・・・・・・・・・・・・・・・・12

・・・・・・・・・・・・・・・・・・・・・・・・・・・・12(4) Student fare(5) Application for a local driver’s license/Conversion of your driver’s license(6) Getting to Kagoshima Airport(7) Railway

・・・・12・・・・・・・・・・・・・・・・・・・・・12

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・13

7. Emergencies
・・・・・・・・・・・・・・・・・・・13(1) Sudden illness and accidents

・・・・・・・・・・・・・・・・・・・・・・・・・・・・13(2) Traffic accidents

・・・・・・・・・・・・・・・・・・・・13(3) Thefts, burglaries and snatches

・・・・・・・・・・・・・・・・・・・14(4) If you fall victim to a sexual offense(5) Calling an ambulance, the fire brigade or the police

・・・・・・・・・・・・14

・・・・・・・・・・・・・・・・・・・・・・・・・14-15(6) Crime prevention tips

8. Natural Disasters
・・・・・・・・・・・・・・・・・・・・・・・・・・・15(1) Typhoons

・・・・・・・・・・・・・・・・・・・・15(2) Rainy season (torrential rains)(3) Earthquakes

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・15(4) Eruptions and falling ash from Sakurajima

・・・・・・・・・・・・15-16(5) Evacuation, shelters, how to obtain evacuation information

・・・・16

9. Recreational Facilities
・・・・・・・・・・・・・・16-17(1) Facilities with free Internet access・・・・・・・・・・・・・・・・・・・・・・・・・17-18(2) Free Wi-Fi Service

・・・・・・・・・・・・・・・・18-19(3) Prefectural and municipal libraries(4) Swimming pools and sports facilities

・・・・・・・・・・・・・・19-20

10. Volunteering(1) About Volunteering Activities

・・・・・・・・・・・・・・・・20

11. Related Organizations(1) Organizations for international students(2) International exchange organizations(3) Institutes of higher education(4) Advisory offices

・・・・・・・・・・・・・・・・21-22
・・・・・・・・・・・・・・・・・・・22-23

・・・・・・・・・・・・・・・・・・・・・・・・・・23-25(5) Prefectural and municipal offices(6) Police stations

・・・・・・・・・・・・・・・21

・・・・・・・・・・・・・・・・25

・・・・・・・・・・・・・・・・・・・・・・・・25-26

(7) Doctors Associations (Ishikai) in Kagoshima Prefecture

・・・・・・・26

・・・・・・・・・・・・・・・26(8) Bus companies in Kagoshima Prefecture(9) Airline companies in Kagoshima Prefecture

・・・・・・・・・・・26-27(10) Ferry companies in Kagoshima Prefecture

・・・・・・・・・・・27-28

12. Help desk for foreign Residents
・・・・・・・・・・・・・・・28-29(1) About the Help Desk

13. International Friendship Center Kagoshima(1) About Kagoshima Prefectural International Friendship Center・・・・・・・・・・ 29(2) About Kagoshima City International Exchange Center・・・・・・・・・・・・・・・ 29
Location of Kagoshima Immigration Office, Fukuoka Regional Immigration Bureau
Location of Kagoshima City Night Emergency Medical Center
Location of Kagoshima International Association

・・・・・・・・30

・・・・・・・・・・・・・31

・・・・・・・・・・・・・・・・・・32■ For more information available in multiple languages, feel free to access the sites below.
1. Multilingual information on daily life in Kagoshima - Kagoshima International Association (KIA)
HP
https://www.kiaweb.or.jp/
Facebook https://www.facebook.com/Kiasoudan
2. Daily life support portal for foreign nationals - Immigration Services Agency of JapanHP http://www.moj.go.jp/isa/support/portal/index.html
3. Multilingual Living Information for a multicultural society (※) – CLAIR(Council of Local Authorities for International Relations)
HP http://www.clair.or.jp/j/multiculture/tool_library/tools/115101.html※ Please be aware that the information in this site is as of March 25, 2021.

1. Laws of Particular Relevance to Overseas Students(1) Procedures at Port of Entry
When you have been granted a landing permit at your port of entry, you will be issued witha residence card. Residence cards are issued at the following airports: Narita, Haneda, Chubu,
Kansai, New Chitose, Hiroshima and Fukuoka. If you have been issued a residence card, youraddress can be issued the same day if you bring your passport and residence card to the cityor town office where you live within the first 14 days. In any other circumstance (i.e. arriving
into an airport that does not offer residence cards) you will also have 14 days from the day
you arrive to find an address & register said address at the local municipal/city office fromwhich your residence card will be despatched to your home address.
(2) Procedures at the Municipal Office
As stated above, if your residence address is not written on your residence card, you must
inform the local municipality of your moving in status. Likewise, if you move to another city,
ward or town you have to go to the municipal office of your original address and make a reportin relation to your change of residence. From there, go to the municipal office of your new
address and make a report in relation your moving in. (If this sounds too difficult, ask someone
who can speak Japanese to come with you to help with the process).
(3) Procedures at the Regional Immigration Office
The following applications and reports must be made. A new residence card will be issued for ①and③.
① When a change in one’s name, date of birth, gender, nationality/region occurs, a report must be
made within 14 days.
② When a residence card has been lost, stolen or damaged, an application for reissuance must be
made within 14 days.
③ For people who have a working status, are overseas students or trainees, when the organization
they are affiliated to changes; for people whose status is that of spouse, when they areseparated from their spouse by either divorce or death, a report must be made within 14 days.
(4) Special Re-entry Permit System
Foreign nationals holding a valid passport and residence card (or an alien registration
certificate (card) deemed to be equivalent to a residence card), who will be re-entering Japan
within 1 year (prior to the expiry of their period of stay) of their departure to continue theiractivities in Japan will not be required to apply for a re-entry permit.
*However, it is necessary to present your residence card at departure.

(5) “My Number” System
Japan introduced the My Number system in October 2015. The Individual Number is a unique
number issued to all residents and is necessary for most administrative purposes. For example,
in the instance of buying a car or applying for a part time job your residence card will be
required.

1All foreign students residing in Japan for more than 90 days will receive an envelope to yourresidence address from the municipal office you are registered with. Enclosed will be thenotification of personal number card printed with your individual number.
Your individual number is very important. Please do not tear or throw away the notification
card and keep it with you. Also, to prevent fraudulent use of your individual number, please
do not provide your Individual Number to anyone unless necessary.
For reference https://www.digital.go.jp/policies/mynumber/

2. Daily Life
(1) Housing
A. Renting Accommodation(a) Privately rented house (apartment)
When looking to rent a private property, it is customary to hire a real estate agent.
Housing information is also available from real estate magazines. Appointments with the realestate agent and property viewings are free of charge.
If you are unsure about how to start your property search, try approaching the International
Student Office on your campus for assistance.
When renting from a private landlord, a guarantor is required and together with the rent, aseparate amount (equivalent to several months of rent) is to be paid upfront. This amountcomprises of the deposit (shiki-kin), the key money (rei-kin) and commission for the real estateagent (chukai-ryo) and can range drastically in price.
(b) Renting Public Housing
Public housing includes prefectural and municipal housing available for families. A single
person is not eligible for public housing.
Note that the waiting list for public housing is rather long, thus be prepared to wait your turn.
For more details about the application for prefectural housing, please contact the Housing
Policy Office of the Kagoshima Prefectural Government (TEL 099-286-3735, Email address
housing@pref.kagoshima.lg.jp). For enquiries pertaining to municipal housing, please contact
the relevant city/town hall.
B. How to rent a privately rented house
If you are unable to find a guarantor when renting a private apartment, you may approach
your university to act as a guarantor. For the university to act as a guarantor, certain conditions
such as joining the ‘Comprehensive Renter’s Insurance for Foreign Students Studying in Japan’
will apply. For more information, kindly enquire with the International Student Office at yourrespective universities.
C.

Moving

To move to another accommodation, it is necessary to notify your landlord and the realestate agent in advance.
2(2) Public Utilities
A. Water
After renting your accommodation, apply to your local water supplier at the city (or town)with your name, address, and the date you want to start the service. Charges will be billedaccording to usage and payment is to be made before the stipulated deadline.
Payment can be made in cash at the city/town hall, banks, post offices or convenience storesby presenting your water bill.
Alternatively, payment can be made through automatic bank transfers from your bank or
postal savings account. Upon moving out of your rented apartment, you will have to contact
your municipal water supplier for the necessary administrative procedures to turn off thewater supply in your apartment.
B. Electricity
In Kagoshima Prefecture, Kyushu Electric supplies electricity at a frequency of 60 hertz andvoltage of 100 or 200 volts.
After moving into a rented apartment, contact Kyushu Electric for the necessary
administrative procedures to turn on the power supply in your apartment. You may either
apply through the internet or fill the ‘Application for Power Supply’ form (found in a plastic
bag hung near the breaker box), seal it in the enclosed envelope and send via post.
Payment of the electricity bill can be done in cash at banks, post offices or convenience storesby presenting the bill from the power company. Alternatively, payment can be made throughautomatic bank transfers from your bank or
Postal savings account.
Upon moving out, you will have to notify Kyushu Electric. An
electrician will arrange to take a reading of your meter on an agreed
date which will then aid in the termination procedures.
For more details, please contact the Kagoshima Branch Office, Kyushu
Electric on 0120-986-804.
C. GasNatural gas is piped in (city gas utility) or available as LPG (liquefied petroleum
gas in cylinders), depending on your location. Please confirm with your housing
agency the type of gas available when you rent your accommodation.
Note that gas apparatuses differ for different gas types i.e. A gas apparatus for
piped gas cannot be used with LPG cylinders.
The payment procedure is the same as mentioned above for water andelectricity.
Before moving out of your rented apartment, you will have to contact yourlocal gas supplier for the necessary administrative procedures to turn off thegas supply in your apartment.
D. Refuse Disposal
Every municipality collects burnable and non-burnable rubbish separately. In addition,collection time alongside the categorisation of rubbish will differ depending on themunicipality you live.
3

For example, the rubbish collection schedule for Kagoshima City is as follows:▪ Burnable garbage: twice a week
▪ Non-burnable garbage: once a month▪ Plastic containers: once a week
▪ Cans, bottles, plastic bottles: 2-3 times a month▪ Newspapers, leaflets, cardboard, magazines, etc: once a week
▪ Clothes: twice every month▪ Light bulbs, fluorescent lights, (dry cell) batteries: once a month▪ Metals: once a monthHousehold garbage should be sorted according to the appropriate rules and brought out tothe designated garbage collection point by the designated time on the scheduled day. Pleaseask the city or town hall of your residence or your neighbours on how to sort the garbage, thegarbage collection schedule and the collection points.
Please do follow these rules to prevent conveniences such as your garbage being left
uncollected.
E. Telephones, Mobile Phones, Internet Access(A) Mobile Phones
Mobile phones can be purchased at telephone companies or electrical stores. The cost of the mobile
phone, calling charges and coverage area differ for different companies and their offered calling
plans.
To make domestic calls, dial the area code, followed by the telephone number.
When calling numbers within Kagoshima City, dial 099 + telephone number.
To make international calls,
dial 00**(**: telephone company ID code) + 010 + country code + area code + telephone number.
Note that some companies require pre-application to make international calls frommobile phones.
Call rates differ according to the call duration, the time of the call, the area you are calling
and the telephone company.
Mobile phone charges will be billed monthly and payment in cash can be made at banks, post
offices or convenience stores. Alternatively, payment can be made through automatic banktransfers from your bank or postal savings account.
(B) Internet Access
There are several internet providers. The charges differ depending on the usage plan andservice provider. The method of payment is the same as mentioned above for telephonecharges.
(3) Postal Service and Banks
A. Postal Service / Post Office
Post offices in Japan offer postal services, manage saving accounts
and provide insurance services.
The red ‘〒’symbol marks a post office.
4

Please check the service hours of the post office nearest you as theservice hours differ for different branches.
Saving accounts transactions and insurance services are available
over the counter only on weekdays.
The table below gives the service hours of the Kagoshima Central Post Office near JR
Kagoshima Chuo Station.
Weekdays

Saturdays

Sundays &holidays

Postal services

9:00 – 19:00

9:00 – 17:00

9:00 –12:30

Counter service after
business hours

7:00 – 21:00

7:00 – 18:00

7:00 – 18:00

Savings / Insurance

9:00 – 16:00

No service

No service

ATM

7:00 – 23:00

9:00 – 21:00

9:00 – 19:00*Please note that most ATMs are unavailable from January 1st to 3rd.
B. Banks and Other Financial Institutions
In Japan, financial institutions such as banks and credit associations provide banking services
such as holding cash deposits, facilitating automatic bank transfers for public utility charges aswell as credit card charges.
To use these services, it is necessary to open a bank account. You will need your residencecard (zairyu card), passport and seal (inkan) to set up an ordinary account. Once you have set
up your bank account, you can arrange for automatic bank transfers by presenting yourpersonal seal (inkan), passbook and the payment receipt of last month’s bill (This means thatthe bill for the first month should be paid in cash.)
You can apply for an ATM card at the same time you set up an ordinaryaccount. Cash deposit, withdrawal and payments can be made at an ATM
with your ATM card and PIN number, therefore do not forget your PIN
number. When using an ATM, simply follow the instructions displayed on
the screen.
When unsure, approach a bank clerk for help. The usual banking hours are listed below.
However, the availability of ATM services differ for different banks, types of service, days of
the week, or time of the day and in certain cases, an additional transaction fee will be imposed.
Please research the hours which usage will incur additional transaction fees.
・Counter service hours (not available on weekends and holidays)
Monday to Friday 9:00 – 15:00
・ATM
Monday to Friday 8:50 – 19:00
Weekends & Bank Holidays: 9:00 – 19:00◎ Overseas remittanceOverseas remittance can be made at financial institutions such as post offices and banks.
Please ascertain if your nearby post office or bank offers overseas remittance services, and5

the times and days of service. To remit money overseas, an official ID (Residence Card,
passport) and a personal seal (inkan) should be presented at the teller. Although the required
identification can vary depending on the bank, it is usually necessary to bring identification
documents such as government-issued identification (resident card, my number card), yourpersonal seal, and if you have a bank account your bankbook (tsuuchou).
Overseas remittance will incur bank charges, the amount of which varies according to theobjective and amount.
◎ Overseas remittance by online banking, etc.

Overseas remittance can also be made at direct banks that offer services via online banking,ATMs, etc.
(4) Manners and Etiquette in Daily LifeA.

Moving into a New Neighbourhood

When renting an accommodation, whether public or private, and starting your new life in
Kagoshima, it is very important to establish a good relationship with your neighbours.
When moving into a new neighbourhood, it will be good to visit your neighbours and exchange
greetings so that people can get to know you.
*Example of a typical greeting:‘My name is ○○ and I am from ○○. I am an international student of ○○university, and I just moved into the apartment (no. ○○) next door. It’s nice to meet you
and it would be much appreciated if you could help me when I have something I don’t
understand.’In Japan, loud noises or causing a ruckus early in the morning or at night are generally
frowned upon. If you have to conduct activities that will be loud, it would be the polite thing
to inform your neighbours in advance. If you live in an apartment, you should also inform thetenants living on the floor directly below your apartment.
B. Etiquette on Public Transport or in Medical Facilities
What is the mobile phone etiquette like in your country?
In Japan, mobile phones are generally not used on public transport such as buses or trams, aswell as in medical facilities such as hospitals. Talking loudly on the buses or trams is also
generally frowned upon.
(5) Other Information for Daily Life
A. Personal Seal (inkan)

In Japan, official documents require a personal seal (inkan) with your first or family nameengraved instead of a signature. You are advised to make your personal seal at your earliest
convenience.
There are 2 types of personal seals: a registered seal and an ordinary one. An ordinary seal isused for paperwork at the city hall, or banks.
You can order a custom-made seal from a seal shop.
6Please exercise care and caution when using your seal as there have been cases where
inattention during the usage of a personal seal had led to people becoming guarantors ofdebts without their knowledge.
B. Bargain Shops and Second-hand Shops

There are many second-hand shops within Kagoshima Prefecture. You can search for more
information on these shops on the Internet. Bicycles, furniture, televisions and otherhousehold items are available at these shops.
In addition, information on bargain shops can also be obtained from freesheets or from thetutors at your university.
C. Mass Media(A) Television
There are five TV broadcasting stations (NHK (General TV, Educational TV), MBC, KTS, KYT
and KKB) in Kagoshima.
If you have a television, it is necessary to pay a license fee to NHK. The payment can be madein cash at the banks or post offices. Alternatively, payment can be made through either
automatic bank transfers or by credit card.
For more information about NHK license fee, please dial the toll-free number, 0120-151515.
(B) Radio
AM radio stations include those of the MBC and NHK (Radio 1, Radio 2), while FM radio
stations include those of the FM Kagoshima, Kagoshima City FM (limited to Kagoshima Cityand its vicinity), MBC and NHK FM.
(C) Newspapers

The Minami Nippon Shimbun is the major local paper while the national papers include theYomiuri Shimbun, Asahi Shimbun, Mainichi Shimbun and Nihon Keizai Shimbun.
*English, Chinese and Korean newspapers available for browsing at the Kagoshima
International Association.

3. Scholarships and Living Expenses(1) Scholarships within Kagoshima and in Japan
There are various scholarships available for international students living in Kagoshima.
Application information on scholarship application is usually available on a bulletin board andat the International Students Office. Please enquire at the International Student Office oraccess their website for more information.
(2) Loan System to Support International Students
This system allows international students to obtain loans from the Kagoshima International
Association when a large amount of money is needed at one time for medical treatment,
tuition, or living expenses.
Loans will be extended for international students to cover their living expenses, rent, medical
fees, tuition fees, traveling expenses for a visit back home, etc. The loan limit for living
7

expenses is 50,000 yen while the loan limit for other expenses, depending on thecircumstances, is 100,000 yen.
The abovementioned loans are interest-free.
Please enquire at the International Student Office to obtain the requisite application forms.
You can also contact the Kagoshima International Association directly.

4. Part-time Jobs
(1) Application
Currently, it is illegal to find work under a Student Visa. If you do want to work, however, you
can work part-time jobs after obtaining the ‘permission to engage in activities other than that
permitted under your status of residence’ (part-time work permit) from the Kagoshima
Immigration Office, (Fukuoka Regional Immigration Bureau). People who engage in activities
not permitted by their visa status such as working part-time without approval will be subject
to a fine. Please enquire at the International Student Office on your campus to learn more
about the application process.
(2) Recruitment Information on Part-time Jobs
Information about part-time jobs is available from bulletin boards at your university,
freesheets dedicated to recruitment advertisements and from friends. You can enquire at theInternational Student Office on your campus for details.
In addition, the ‘International Students Exchange and Support Net’ run by the Kagoshima
Regional Conference for the Promotion of International Student Exchange is a good source of
information. (Besides information about part-time jobs, it also publishes information about
events for international students.)
For reference www.city.kagoshima.lg.jp/soumu/shichoshitu/kokusai/en/works/worker.html(3) Duration and Types of Part-time Jobs
A permit for part-time employment allows students to engage in selected types of work fora total of 28 hours a week during term time, and up to 8 hours a day during longer holidays
such as the summer vacation. You are not allowed to work for entertainment and amusement
enterprises including bars, cabarets, pachinko parlours, or game centres. These guidelines
must be strictly adhered to.

5. Health, Medical Care,Pension(1) National Health Insurance
Japanese and non-Japanese residents alike are required to be on a health insurance systemsuch as the National Health Insurance system.
Non-Japanese residents with residence status as an ‘international student’ are required to
be on the National Health Insurance, except those who are non-working dependents of aperson insured under another health insurance scheme.
Once you are insured under the National Health Insurance, you are required to pay annual
premiums to your municipal authorities. Under this scheme, 70% of your medical bills arecovered and you will need only to pay 30% of your medical bills.
8

If you are not insured under any health insurance scheme, you will have to bear all medical
costs for any sickness or injury treated at the clinic/hospitals.
Visit the city or town hall of your residence to apply for the National Health Insurance. When
your application is completed, a National Health Insurance Card will be issued to you. Please
ensure that you do not lose the insurance card as it a very important card.
(2) Medical Cost Subsidies for International Students
Kagoshima International Association (KIA) has a loan assistance program for international
students providing loans of up to 100,000 yen for expensive and acute medical needs.
(3) Campus Health Services
Some universities have a student health centre on campus to provide clinical services forhealth promotion and preventive care. Professional medical staff provides medical treatment
for everyday ailments such as the common flu and also provide first-aid treatment for injuries.
The student health centre also offers counselling and help on interpersonal relations, living
environment and any other problems you may have. Please feel free to approach thecounselling staff with problems you may be uncomfortable sharing with your teachers, peers
or seniors. Needless to say, all information will be kept strictly confidential.
(4) Medical Treatment
When visiting a clinic/hospital, you will need to bring along your health insurance card alongwith cash. Consultation hours vary for different medical institutions, but most places haveconsultation hours till 17:00 from Mondays to Saturdays. Many hospitals see patients on afirst-come-first-served basis and in some cases, you might find yourself waiting hours after
registering at the reception.
Please note that very few hospitals receive patients in the evenings (after 18:00), on Sundays
and national holidays. If you fall ill or injure yourself at night or on a Sunday/holiday, you will
have to search for clinics on standby to provide emergency medical aid (note that emergency
duty is rotated).
The names and addresses of clinics on emergency duty are listed on the monthly municipal
publication issued by the local authorities. The list is also available on the website of the
Kagoshima Prefecture Medical Association.
・The list of clinics on emergency duty on Sundays and national holidays is available at
http://www.kagoshima.med.or.jp/touban/
・The list of doctors on off-hour duty on weekdays is available at
http://www.kagoshima.med.or.jp/people/touban-hei/index.htm
In Kagoshima City, the Kagoshima City Night Emergency Medical Centre is available for thedevelopment of sudden illnesses or pains that occur at night. Doctors in permanent residency
are an internist, paediatrician, and surgeon. The centre does not have permanent resident
doctors in obstetrics and gynaecology, eye or ENT (ear, nose and throat), so please call inadvance to check if the nightshift doctor is available in these areas.
9Address
T
E
L
Opening hours:

2-22-18 Kamoike, Kagoshima City
(please refer to the last page of this booklet for the location)099-214-3350【Internal Medicine・Pediatrics (Children)・Surgery】
Weekdays / Saturdays: 7:00pm to 7:00am the next morning
Sundays / Public Holidays / 14-15 Aug / 29 Dec - 3 Jan: 6:00pm to 7:00am the next morning【Obstetrics and Gynecology (Woman’s diseases)・Ophthalmology (EyeSpecialist)・Otorhinolaryngology (Ear, Nose, Throat)】
Weekdays / Saturdays: 7:00pm to 10:00pm
Sundays / Public Holidays / 14-15 Aug / 29 Dec - 3 Jan: 6:00pm to 10:00pm(5) National Pension System
The National Pension System is a basic social insurance system that consists of theemployee’s pension insurance and the national pension, which provides basic pensions to allin the system. All persons residing in Japan between the ages of 20 and 59 including foreigners
must enter the National Pension System.
① Entry Procedures
To enter the National Pension System, you should take your residence card and passport tothe pension department in your local municipal administrative office. Once entered into thesystem, you will be required to contribute to the system regularly.
② Old-age Basic Pension
Senior citizen pension benefits are paid to people who have subscribed to the pension system
for a minimum of 25 years, typically when they reach the age 65. Other pensions that give pay
outs include the Disability Basic Pension and the Survivors’ Basic Pension.
③ Lump-sum Withdrawal Payments
Foreign residents who are not eligible to receive pension pay outs and do not hold a Japanesenationality but have contributed to the national pension for a total of six months or more may
claim the Lump-sum Withdrawal Payment upon leaving Japan according to designatedprocedures. To claim the Lump-sum Withdrawal Payment, please attach the required
documents to the application form and send it to the Social Insurance Agency within 2 yearsof leaving Japan.
The required application forms are available at any social insurance office, branch office of
the Social Insurance Bureau, the Pension Consultation Centre, and the various municipal
administrative offices.

6. Transportation(1) City Tram
There is a tram system available in Kagoshima City. There are two routes:
Kagoshima-ekimae ~ Kishaba ~ Taniyama; andKagoshima-ekimae ~ Kagoshima Chuo-ekimae ~ Korimoto
10

The tram fare is a flat fee of 170 yen for adults and 80 yen for children(elementary school age and below). (As of March, 2022)(2) BusAs there are many bus companies operating within Kagoshima Prefecture, please check theroute and bus stops in advance because the journey and locations of bus stops may differ fordifferent bus companies and bus routes even if they are headed for the same station.
＜When traveling by bus＞
① Pick up a numbered ticket from the ticket machine when you get on.
② Push the ‘alight’ button to inform the driver that you will get off at the nextstop.
③ Fares are indicated on a display board near the exit. The fare is displayed
under the number corresponding to the number on your ticket. Drop boththe fare and the ticket into the fare box when you get off.

＜Prepaid IC card＞
If you travel by buses frequently, a prepaid integrated chip (IC) card will come in handy. Thereis the ‘Rapica’, a prepaid IC card jointly issued by the Kagoshima City Transportation Bureau,
Nangoku Kotsu Co. Ltd and JR Kyushu Bus Company and the ‘Iwasaki IC Card’, issued by Iwasaki
Corporation.
Both cards are accepted on all buses.
*How to use a prepaid IC card:① When you get on the bus, tap your IC card on the card reader. The
card reader will sound with a ‘beep’ to indicate that the boarding wasrecorded. You do not have to pick up a numbered ticket.
② When getting off the bus, tap your IC card on the card reader again.
The fare is deducted when the card reader sounds with a ‘beep’.
(Highway Express Buses)
There are also highway buses operating from Kagoshima city to Fukuoka, Miyazaki,
Kumamoto and other areas in Kyushu, as well as to the Kansai region.
◎ One Day Pass

The one-day pass issued by the Kagoshima City Transportation Bureau is handy for people
who need to move around the city a lot. At 600 yen for adults and 300 yen for children(elementary school age and below), the one-day pass gives you unlimited rides during the day
on city buses, the ‘Kagoshima City View’ bus and the city tram. The one-day pass is available
at the Kagoshima City Transportation Bureau, within city buses and trams, as well as selected
convenience and consignment stores. In addition, you can also purchase the pass by using asmartphone application.
For reference http://www.kotsu-city-kagoshima.jp/ticket-summary/oneday/
11*Please note that you cannot use this pass for buses operated by Nangoku Kotsu, JR Kyushu
Bus Company, Kagoshima Kotsu and Iwasaki Corporation.

(3) Bicycle Rental
Users may borrow and return bicycles at any of the 27 bicycle stations as of March 2023
that have been installed around Kagoshima City.
From April 2023 onwards, it would be possible to use Kagorin bicycle rental service via asmartphone app. More information on how to use the service and the fees etc will be available
at the Kagorin Support Center and on the Kagorin website.
For reference Kagorin Support Centre
TEL: 0120-992-599 Website: http://www.kys-cycle.jp/kagorin/(4) Student FareIf you travel to school by bus, tram or JR train, a student commuter pass offers large savings.
Please enquire at the International Student Office or the Office for Student Affairs at yourcampus.
(5) Application for a Local Driver’s License / Conversion of Your Driver’s License
To drive a car or ride a motorcycle in Japan, you must hold a Japanese driver’s license or aninternational driver’s license issued by a country that had signed the Geneva Convention. If
you hold an international driver’s license and drive a car or ride a motorcycle in Japan beyond
its validity of one year, you are required to undergo a competency test (depending on the
country of your origin, you may be required to sit for a paper and/or driving test) to convert
your license to a Japanese driver’s license or to apply for a Japanese driver’s license. For
further details on the administrative procedure, please contact the Kagoshima Driver’s License
Centre, Driver’s License Test Division (TEL: 099-565-2295) [JAPANESE LANGUAGE ONLY].
Please note that in Japan, when you purchase a new car or a motorcycle with an engine
capacity of 251cc or above, you must send it for an automobile safety inspection 3 years after
the purchase and once every 2 years thereafter to ensure your vehicle conforms to security
standards. For used vehicles, the safety inspection is conducted once every 2 years.
As damages liable for a car or motorcycle accident are usually very high, it is strongly
recommended that you buy both mandatory and voluntary insurance plans when you
purchase a car or motorcycle.
(6) Getting to the Kagoshima Airport
You can get to the airport by taking the airport shuttle bus or by driving to the airport. Bus
stops for the airport shuttle bus are located within Kagoshima City and in several other partsof Kagoshima Prefecture. As the bus fare varies with the boarding point, please enquire withthe bus company in advance. (A single ticket from any bus stop located within Kagoshima City
will cost 1,400 yen. You can also use a prepaid IC card to pay the fare.)
For reference http://www.koj-ab.co.jp/en/ground-transportation/public-transportation.html

12

(7) Railway
The JR Kyushu and Hisatsu Orange railways operate in Kagoshima Prefecture. There are manydifferent types of train available, such as the Shinkansen (Bullet train), Kaisoku Ressha (Express
train), Futsuu Ressha (Normal train) train, etc. They all have different rates and stop at
different stations, so do check before boarding. Also, depending on the destination, discounttickets might be available. You may contact the railway companies for more information.
For reference
JR Kyushu Information Centre TEL: 0570-04-1717 Website: www.jrkyushu.co.jp/ask.html
Hisatsu Orange Railway
TEL: 0996-63-6860 Website: www.hs-orange.com/

7. Emergencies(1) Sudden Illness and Accidents
A. When calling for an ambulance

Call emergency services and ask for an ambulance if you are in need of emergency medical
treatment at a hospital for an acute illness or serious injury. The number to call is the same
whether you are calling from a landline or a mobile phone and the number is 119.
‧ Give the operator your name, address, where you are calling from and the type of illness
or injury and then follow the instructions given by the operator.
B. When calling the fire brigade

If a fire breaks out in your home or you spot a fire elsewhere, call the emergency services
promptly and ask for a firefighting team. Similar to the case of calling for an ambulance, dial
119 and give your name, address and information about the place where the fire occurred.
Because fire causes huge losses, stick to the following precautions.
① Check carefully potential sources of fire such as the gas valves when you go to bed or leave thehouse.
② Ensure your cigarette has been fully extinguished.
③ The air is very dry during winters in Japan and fires can occur very easily. When using heating
devices, keep flammable objects away.
(2) Traffic Accidents
If you have caused a traffic accident and injured someone, the first thing you should do isdial 119 for an ambulance to treat the victim.
You should then dial 110 to call the police to make a police report. Similar to calling for an
ambulance, you can make the call from a mobile phone. Give the operator your name, address,
the place of the accident and the circumstances, then follow the instructions given.
(3) Thefts, Burglaries and Snatches
Burglary refers to your house being broken into and your possessions stolen while theftrefers to your possessions such as your bicycles being stolen. A snatch refers to someone
snatching your bag/purse while you are on foot or riding on a bicycle.
In any case, dial 110 for the police; give the operator your name, address, the location of thecrime and the circumstances.
Do not disturb the crime scene until the police arrive. You are also advised to check out thelocation of the police post or station near your residence so that you can contact the police
promptly.
13

(4) If You Fall Victim to a Sexual Offense
The following help lines offer counselling services for victims of sexual offenses (groping, rape,stalking, domestic violence, etc). Please gather the courage to call out for help instead of
keeping silent – no one deserves to feel unsafe.
① Police Department Sex Crimes Report Line 110 TEL: 099-206-7867

Calls are usually taken by female officers.
If a male officer answers, you can tell him that you want to talk to a female officer andthe female officers will return your call.
② Counselling Room, Kagoshima Prefecture Gender Equality Centre TEL: 099-221-6630 /

099-221-6631
The counselling room is a private room where you can talk freely without any worries.
(5) Calling an ambulance, the fire brigade or the police
Try to speak in Japanese to get the message across effectively. It is also helpful to inform theoperator that you are an international student so that they can make appropriatearrangements to facilitate communication.
① Calling from a mobile phone or a landline

Simply dial 110 or 119.
② Calling from a public phone (the call is toll-free)
When calling from a green payphone, pick up the receiver, push the
emergency button below and dial 110 or 119.
When calling from a grey payphone, pick up the receiver and dial 110
or 119.
(6) Crime Prevention Tips
A. Preventing theft
Develop a habit of locking the door every time you leave the house, even if it is only for a few
minutes to take out the rubbish. Switching on the outdoor lights to increase lighting also acts
as an effective theft deterrent.
B. Protecting yourself from sex offenders

Walking alone at night is dangerous. Walk along crowded or well-lit streets. If you encountera sex offender, call out for help or sound your personal attack alarm to alert people nearby
that you are in danger.
C. Preventing theft of your motorcycle or bicycle

Register your motorcycle or bicycle with the police and make sure to always
double lock them. It has been shown that registered bicycles have a higher probability of being
found than unregistered bicycles. You can process the registration through the store at thetime of purchase. As bicycles and motorcycles parked by the roadside are more likely to getstolen, always try to park them at a parking lot.
14

D. Preventing confidence crimes such as frauds

It is often very difficult to detect a well-conceived scam. Most often than not, victims do notrealize that they have been scammed until sometime later. Do not conclude a contract ortransfer money to someone else’s account without understanding all the details.
When you are offered a suspicious deal, do not sign the contract or make any decisions. Callthe police or relevant authorities for advice.

8. Natural Disasters(1) Typhoons
Typhoons approach Kagoshima between July and October, with most approaching from lateAugust to September. When a typhoon is approaching, pay close attention to weather
forecasts and take the precautions as listed below.
① Move items from gardens or balconies to more sheltered places or indoors to prevent
them from being blown about by the wind.
② Close your storm shutters to prevent your window glass from breaking due to the impact
from objects blown about by the wind.
③ Electricity, gas, and water supply services may be suspended hence you are advised toprepare an emergency kit with a flashlight, a portable radio, emergency food rations, etc.
(2) Rainy Season (Torrential rain)
There is a rainy season, known as tsuyu, from June to mid-July. Torrential rain may cause bus
or train services to be suspended, and in worse cases, cause floods or landslides.
In times of long continuous rain, please pay attention to the weather forecasts.
(3) Earthquakes
Japan is known for being a country of earthquakes.
It is difficult to predict the occurrence of earthquakes. Therefore, you are advised to takeeveryday precautions such as securing your furniture and confirming the locations ofevacuation shelters in advance.
When an earthquake occurs, please observe and be aware of the following.
① Close the gas valve and turn off the stove to prevent fires.
② Protect your head with a cushion or a similar item.
③ Do not rush outside with bare feet.
Even after the initial large tremor has subsided, aftershocks may follow.
(4) Eruptions and Falling Ash from Sakurajima (active volcano)
Sakurajima is one of the most active volcanoes in Japan. Even now, it occasionally erupts andemits a large amount of volcanic ash. Should a major eruption of Sakurajima seem likely tooccur, it will be notified through TV or radio. You are advised to pay close attention to the
updates. The amount of volcanic ash varies each year and the regions on which volcanic ash
will fall depends on the wind direction. The ash falls mostly on Kagoshima City in the summer
and on Osumi Peninsula in the winter. As the pile up of volcanic ash on roads may cause traffic
accidents, people in some regions may band together to clean up the roads. If such activities
take place, please try to lend a helping hand.
15In addition, as ash entering the eyes will cause major irritation for contact lens users, it isimportant to remove your contact lens beforehand.
(5) Evacuation, Shelters and how to obtain Evacuation-related Information
A. General Evacuation Procedures① During torrential rains or typhoons, pay close attention to the radio or TV to obtainweather and disaster updates.
② Follow the guidance of a municipal leader, the police, fire brigade, or the neighborhood
association. Do not panic and encourage each other during evacuation.
③ Confirm the shortest route to the nearest refuge point in advance and evacuate as soon
as possible.
④ Wear sensible clothing that is not too heavy. It is dangerous to go around barefooted. You
are advised to put on track shoes with sturdy soles.
⑤ Bring only bare necessities to the shelter.
⑥ Try to gather your neighbors and evacuate in groups.
⑦ Avoid dangerous areas such as slopes or rivers.
Preparations for emergency
Emergency items

Water, canned food, instant noodles, flashlight, radio, first-aid kit,
passport, residence card, passport, can opener, candles

Necessary items

10-yen coins (for payphones), extra set of clothes and underwear,
cash, passbook, personal seal (inkan), household medicine

B. Shelter, how to obtain evacuation information
Contact the Crisis Management and Disaster Prevention Division of the Kagoshima Prefectural
Government (TEL: 099-286-2256) or the Disaster Prevention Division of your local authorities.
For reference, please refer to the ‘Disaster Prevention Handbook for Foreign Residents’(which is available in easy-to-understand Japanese, Vietnamese, and English), or the‘Multilingual
Display
Sheet/Pointing
Board’
atthefollowinglink:
https://www.kiaweb.or.jp/2021/12/post-349.html

9. Recreational Facilities(1) Facilities with Free Internet AccessA. Kagoshima City(a) Yoka Centre Kagoshima Information Corner
Address
Kagoshima-shi, chuou-cho 10-banchi Canse Building, 7/8 F
Open
9:00 – 21:00
ClosedDec. 29 – Jan. 3, Cleaning Day is held once every two months,
during which the facility cannot be used from 9:00 to 17:00.
Usage is still allowed from 17:00 to 21:00 on Cleaning Day.
N o t eUsage is limited to 1 hr per person, for internet browsing only.
16

T E L099-285-0003(b) Sun yell Kagoshima Information Hands-on Corner
Address
Kagoshima-shi, Arata, 1-chome 4-1
Open
Tue – Sat 9:30 – 21:30, Sun & Holidays 9:30 – 18:00
ClosedMon (If Monday is a holiday, the corner will be closed on the following
day instead) Dec. 29 to Jan. 3
N o t eUsage is limited to 1 hr per person
T E L
099-813-0850
www.city.kagoshima.lg.jp/kyoiku/kyoiku/syogaigaku/shisetsu/shogai/001.html
www.qtopianet.com/facility/detail?facility-id=10001
B. Kanoya City
Internet Corner at the Citizen’s Exchange Centre
Address
Kanoya-shi, Otemachi, 1-1
Open
9:00 – 22:00 daily
ClosedThe Centre is open all year-round, but may occasionally be closed due to maintenanceF e eUsage is free for the first 30 minutes, then 100 yen is charged for every 30
minutes of use
T E L
099-435-1001
Websitehttp://www.kanoyashimin.jp/(2) Free Wi-Fi Service① Kagoshima_Free_Wi-Fi
Facility
Kagoshima Prefectural
OfficeKagoshima Regional
Promotion Bureau
Nansatsu Regional
Development Bureau
Hokusatsu Regional
Development Bureau
Aira・Isa Regional
Development Bureau
Osumi Regional
Development Bureau
Oshima Branch Office
Kumage Branch Office
Kagoshima Prefectural
Citizens Exchange Center

Usage Location
2F Prefectural Residents
Hall
18F Observatory Lobby

Prefectural Citizens’ Room

1F Lobby

Usage Timings
7:00am – 9:00pm(Excluding closed days)

8:30am – 5:00pm(Excluding closed days)

7:00am – 10:00pm(Excluding closed days)

17

② KagoshimaCityFreeWi-Fi (Lite) Service
Available Locations
１．Tourism Exchange Centre
３．Sakurajima Ferry Terminal Tourist
Information Centre
５．Shiroyama Observatory
７．Kagoshima Arena
9．Historic Road (Drama of Meiji
Restoration)
11．Kagoshima Port, Ferry Terminal
13．Sekiyoshi Sluice Gate of Yoshino Leat
15．Kagoshima Chuo Station Ekimae
Hiroba Information Center (East Exit)
17．Chuo Park

２．Kagoshima City Museum of Meiji
Restoration
４． Sakurajima Yunohira Observatory
６．JR Kagoshima Chuo Station General
Information Center
8．Foreign Engineers’ Residence (Ijinkan)
10．Sakurajima Yogan Nagisa Park
12．Kagoshima Machiaruki Tourist
Information Station
14．Kagoshima City View Bus
16．Kagoshima City Tourism Information
Center (Tenmonkan)
18．Sakurajima Hinoshima Megumikan
Rest Stop

Usage Timings→KagoshimaCityFreeWi-Fi Up to 30 min per log-in, 8 log-ins per day→KagoshimaCityFreeWi-FiLite Up to 15 min per log-in, 4 log-ins per day③Others
There are also other free Wi-fi services that are provided by each municipality, shopping
district and public facilities such as Tenmonkan Free WI-FI and Satsumasendai City Free Spot.
Please feel free to search and use them.
For reference, please refer to the list of free Wi-Fi areas in Kagoshima (Access Points for
Tourist Spots)
http://kic-update.com/text/5846/ (Japanese only)(3) Prefectural and Municipal Libraries
A. Kagoshima Prefectural LibraryOpen
Tue – Sat 9:00 – 21:00, Sun & holidays 9:00 – 17:00
ClosedMondays (Regular closed days)
When Mondays fall on a national holiday, the closed day will be on the next
normal working date.
Organization Training Day, 25th of each month (If it falls on Saturdays,
Sundays and public holidays, the Center will be open)
Special Organization Period
End of year period, 29 Dec to 3 Jan (partly open)
Prefectural Library Convention, 9 Nov
T E L
099-224-9511
Websitehttps://www.library.pref.kagoshima.jp/
18

B. Kagoshima Municipal LibraryOpen
9:30 – 21:00 (weekends & holidays 9:30 – 18:00)
ClosedTue (if Tuesday is a holiday, the library will be closed on the following day instead)Dec. 29 to Jan. 3, For stocktaking (max. 14 days a year)
T E L
099-250-8500
Websitehttps://www.lib.kagoshima-city.jp/
C. Kanoya Municipal LibraryOpen
9:00 – 17:00
ClosedMon (if Monday is a holiday, the library will be closed on the following day instead)Dec. 29 to Jan. 3
T E L
0994-43-9380
Websitehttps://kanoyalib.localinfo.jp/
D. Kirishima City Kokubu LibraryOpen
9:30 – 21:00
ClosedDec. 29 to Jan. 3, For stocktaking (about 10 days in June)
T E L
0995-64-0918
Websitehttp://www.lib-kirishima.jp/contents/?page_id=22
E.

Satsumasendai City Central LibraryOpen
8:45 – 21:00
ClosedThe 4th Thursdays of every month, but will be open from 17:00 to 21:00
Stocktaking period (less than 15 days in a year)
New Year’s Day (1 Jan)T E L
0996-22-3542
Websitehttp://www.lib.satsumasendai.jp/(4) Swimming Pools and Sports Facilities
Various sports facilities are located within the cities and towns of Kagoshima Prefecture. The
following is a list of major swimming pools found in the prefecture. For information on othertypes of facilities, please enquire at the appropriate local authorities.
A. Kagoshima City(a) Kamoike Park Swimming Pool
Opening hours
Main 50 m pool 9:00 – 9:00pm (weekdays, weekends and holidays)
Sub 25 m pool 9:00 – 9:00pm (open April to September)*closed from Octoberto March Diving pool 9:00 – 6:00pm (open May to September)*closed from October to April
Studio9:00 – 9:00pm
ClosedMondays, from Dec. 30 to Jan. 3, For regular inspection (12 days per year)
The pool is not open during swimming competitions.
TEL099-251-1288
Websitehttps://www.seika-spc.co.jp/kamoike/(b) Kenko-no-mori Park Swimming Pool

Opening hours

8:30 – 8:00pm
19

Closed
TEL
WebsiteTue ( if Tuesday is a holiday, the pool will be closed the following day instead ),Dec. 30 to Jan. 2
099-238-4650
http://www.k-kouenkousya.jp/kenkou/

B. Kanoya City(a) Kanoya Chuo Park Swimming PoolOpen
Summer Holiday Period
Opening hours
10:00 – 4:50pm
ClosedOpen daily (the pool may be closed occasionally for maintenance)
TEL
0994-43-7221
Websitehttp://www.e-kanoya.net/htmbox/sports/pool.html
C. Satsumasendai City(a) Sendai Swimming PoolOpen
June 20 to September 8
Opening hours
10:00 – 7:00pm
ClosedMon (Open on Marine Day and closed on the following day)TEL
0996-23-5545
Websitehttp://www.satsumasendai.gr.jp/spotlist/1627/
D. Kirishima City(a) Kokubu General Swimming PoolOpen
Outdoor pool
June to September
Indoor poolthroughout the year
Opening hours
Outdoor pool 10:00 – 7:00pm
Indoor pool 10:00– 9:00pm
ClosedMon (except the first Monday of the month), New Yearholidays
TEL
0995-46-9400
Websitehttp:// www.city-kirishima.jp/hoken-taiiku/kyoiku/sport/chikubetsu/kokubu/pool.html

10.

Volunteering(1) About Volunteering Activities
If you are interested in volunteering, contact the social welfare council of your city or town.
The Volunteer Centre set up by the Social Welfare Council of Kagoshima City introduces
organizations which are involved in volunteering, and those that are looking for volunteers.
A. Volunteer Centre, Kagoshima City Social Welfare Council
TEL 099-221-6070
http://www.dondon-net.or.jp/place/v-center/
B. Kanoya City Social Welfare Council
TEL 0994-44-2951
http://www.kanoyasyakyou.jp/page12.html
C. Satsumasendai City Social Welfare Council
TEL 0996-22-2355
http://www.satsumasendai-shakyo.com/service/volunteer
D. Kirishima City Lifelong Learning Volunteer BankTEL 0995-45-5111
https://www.citykirishima.jp/hisyokouhou/kyoiku/shogaigakushu/volunteerbank/index.html
20

11.

Related Organizations(1) Organizations for International Students
A. Kagoshima University
Kagoshima University Foreign Student Association (KUFSA)
Facebook https://www.facebook.com/kufsakagoshima/
B.

The International University of Kagoshima
International Student Support Office, International University of Kagoshima

C. Shigakukan University
Shigakukan University International Student Association
D. Kagoshima Immaculate Heart University
International Exchange Association(2) International Exchange Organizations
A. Kagoshima International Association
Address
1st Floor, Kagoshima Prefectural Citizens’ Exchange Centre 14-50
Yamashita-cho, Kagoshima City
T E L
099-221-6620
F a x
099-221-6643
Websitehttps://www.kiaweb.or.jp
Emailkia@kiaweb.or.jp
Facebook
https://www.facebook.com/Kagoshima.Intl.Assoc/
B. Kagoshima International Exchange Foundation
Address
19-18, Kajiya-cho, Kagoshima City
(Inside International Friendship Center Kagoshima)
T E L
099-226-5931
F a x
099-239-9258
We b sit e
http://www.kiex.jp/
E m a i l
kokusai@kiex.jp
Facebook
https://www.facebook.com/kagoshima.kiex/
C. Kanoya International Exchange Association Regional Promotion Division
Address
20-1 Kyoeicho, Kanoya, Kagoshima 893-0005 (Kanoya International Exchange
Association (KIEA) Office, within Kanoya City Hall Main Branch)
T E L
0994-31-1147
F a x
0994-31-1172
We b sit e
http://www.kiea.ne.jp/
D. Kirishima City International Ex change Association
Address
c/o Planning and Policy Division, Kirishima City Hall 3-45-1 Kokubu-Chuo, Kirishima City
T E L
0995-45-5111
Internal line 1531,1532,1533
F a x0959-46-0566
We b sit e
https://kokusaikoryu.net/index.html
E m a i l
info@kokusaikoryu.net
21

E.

Satsumasendai-shi International Friendship Association
Address
2211-1, Amadatsu-cho, Satsuma Sendai City
T E L
0996-22-7740
F a x
0996-22-7730
We b sit e
https://www.kssb-satsumasendai.com/publics/index/18/(3) Institutes of Higher Education
A. Kagoshima University
Address
1-21-24 Korimoto, Kagoshima City
T E L
099-285-7111
We b sit e
https://www.kagoshima-u.ac.jp/
B. The International University of Kagoshima
Address
8-34-1 Sakanoue, Kagoshima City
T E L
099-261-3211
We b sit e
http://www.iuk.ac.jp/
C. Kagoshima Immaculate Heart University
Address
2365 Amatatsu-Cho, Satsuma Sendai City
T E L
0996-23-5311
We b sit e
https://www.k-junshin.ac.jp/jundai/
D. National Institute of Fitness and Sports in Kanoya
Address
1 Shiramizu-cho, Kanoya City
T E L
0994-46-4815
We b sit e
https://www.nifs-k.ac.jp/
E.

Shigakukan University
Address
1-59-1 Murasakibaru, Kagoshima City
T E L
099-812-8501
We b sit e
http://www.shigakukan.ac.jp/

F.

Daiichi Institute of Technology
Address
1-10-2 Kokubu-chuo, Kirishima City
T E L
0995-45-0640
We b sit e
http://www.daiichi-koudai.ac.jp/

G. Kagoshima Prefectural College
Address
1-52-1 Shimoishiki, Kagoshima City
T E L
099-220-1111
We b sit e
http://www.k-kentan.ac.jp/
H. Kagoshima Immaculate Heart College
Address
4-22-1 Toso, Kagoshima City
T E L
099-253-2677
We b sit e
https://www.k-junshin.ac.jp/juntan/
22

I.

Kagoshima Women’s Junior College
Address
6-9 Koraicho, Kagoshima City
T E L
099-254-9191
We b sit e
http://www.jkajyo.ac.jp/

J.

Daiichi Junior College of Infant Education
Address
1-12-42 Kokubu-chuō, Kirishima City
T E L
0995-47-2072
We b sit e
http://www.jc.tsuzuki-edu.ac.jp/

K. Kagoshima National College of Technology
Address
1460-1 Shinko, Hayato-choū, Kirishima City
T E L
0995-42-9000
We b sit e
http://www.kagoshima-ct.ac.jp/(4) Advisory Offices
A. Wage arrears or discrepancies
Labour consultation offices located within Kagoshima Prefecture※ A female advisor is stationed at all following offices.
Website: https://jsite.mhlw.go.jp/kagoshimaroudoukyoku/hourei_seido_tetsuzuki/kobetsu_roudou_funsou/seido01.html

Consultation hours: Mondays to Fridays (excluding Saturdays, Sundays, public holidays
and end-of-year holidays)
Name

Address

TEL/FAX

c/o Planning Office, General Affairs Dept.,
Kagoshima Labour
Kagoshima Labour Bureau
T E L 099-223-8239
Bureau General Labour
13-21 Yamashita-cho, Kagzoshima City, FAX 099-223-8235
Consultation Corner892-8535
Kagoshima General
c/o Kagoshima Labour Standards
TEL 099-803-9640
Labour Consultation Inspection Office
FAX 099-214-9186
Corner
1-6-3 Yakushi, Kagoshima City, 890-8545
c/o Kajiki Labour StandardsInspection
Kajiki General Labour Office
TEL 099-563-2035
Consultation Corner98-6 Shintomi-cho, Kajiki-cho, Aira-city, FAX 099-563-3348
Kagoshima, 899-5211
c/o Satsuma Labour Standards Inspection
Sendai General Labour Office
TEL 0996-22-3225
Consultation Corner
4-24 Wakaba-cho, Satsuma Sendai City FAX: 0996-20-0874
c/o Kanoya Labour Standards Inspection
Kanoya General Labour Office
TEL 0994-43-3385
Consultation Corner
4-5-1 Nishihara, Kanoya City
FAX 0994-41-7394
893-0063

Reception
Hours
9:00－16:30

9:00－16:30
9:00－16:00

9:00－16:00

9:00－16:30

23

B. Real Estate Transactions

Architecture Division,Kagoshima Pref. Govt.

10-1-15F Kamoike-shinmachi,
Kagoshima City 892-8577

TEL
FAX
TEL 099-286-3707
FAX 099-286-5635

Kagoshima Pref.Takken(real estate) Association
All Japan
Real Estate Association,
Kagoshima Head Office24-4 Uenosono-cho,Kagoshima City 890-0052

TEL 099-252-7111
FAX 099-257-1452

34-8 Masago,
Kagoshima City 890-0066

TEL 099-813-0511
FAX 099-813-0510

Name

Address

C. Mental and Physical Public Health Centre List
Opening hours: 8:30 – 17:15 on weekdays(except for national holidays and New Year holidays)
Name
Kagoshima City HealthCentreAddress
11-1Kagoshima-shi,cho 892-8677

Yamashita-

TEL/FAX

Jurisdiction

TEL 099-224-1111
FAX 099-803-7026

Kagoshima City

Chuo Health Centre

25-1-11 Kamoike 2-chome,
Kagoshima City 890-0063

TEL 099-258-2364
FAX 099-258-2392

Tobu Health Centre

10-5 Yamashita-cho,Kagoshima City 892-8616

TEL 099-216-1310
FAX 099-216-1308

Seibu Health Centre

21-6 Nagayoshi 2-chome,
Kagoshima City 899-0023

TEL 099-252-8522
FAX 099-252-8541

Nanbu Health Centre

1-3-2 Nishi-Taniyama,
Kagoshima City 891-0117

TEL 099-268-2315
FAX 099-268-2928

Sensatsu Public HealthCentre228-1 Kumanojo-cho, Satsuma
Sendai City 895-0041

TEL 0996-23-3165
FAX 0996-20-2127

Satsumasendai
City

Aira PublicHealthCentre3320-16 Matsunaga, ayato-cho,
Kirishima City 899-5112

TEL 0995-44-7951
FAX 0995-44-7969

Kirishima City

Kanoya Public HealthCentre2-16-6 Utsuma,
Kanoya City 893-0011

TEL 0994-52-2103
FAX 0994-52-2110

Kanoya City

D. Legal Affairs
Houterasu (Japan Legal Support Centre)
Website: http://www.houterasu.or.jp/kagoshima/
Opening hours: 9:00 – 17:00 on weekdays(except for national holidays and New Year holidays)
Name
Address
Urban Square Kagoshima Building 6F 4Kagoshima Regional Office
10 Kinsei-Cho, Kagoshima City
(Houterasu Kagoshima)
Kagoshima, Japan 892-0828

Kagoshima City

TEL
050-3383-5525
24

Kanoya Branch Office, Kagoshima
Regional Office(Houterasu Kanoya Legal Office)Nansho Bldg. 1F, 14-22 Otemachi,
Kanoya City 893-0009

050-3383-5527

E. Police & General Consultations(A) Police General Consultation Hotline Rotary
telephone: 099-254-9110
Touch-tone telephone: #9110※ Dial #9110 when calling from payphones, mobile phones, touch-tone and PHS telephones.
※ Calls are accepted 24 hours a day (including weekends and holidays)※ Police stations also offer consultation services. In an emergency, go directly to the nearest
police station.
F.

Consultation on Unethical Business Practices
Kagoshima Prefectural Consumers Centre TEL: 099-224-0999(5) Prefectural and Municipal Offices
Name
KagoshimaPref. Govt.

Kagoshima City Hall

Kanoya City Hall

Satsumasendai City Hall

Kirishima City Hall

Address
10-1 Kamoike-shinmachi,
Kagoshima City
890-8577
11-1 Yamashita-cho,Kagoshima City
892-8677
20-1 Kyoei-cho,Kanoya City
893-8501
3-22 Kanda-choū,Satsuma Sendai City895-8650
3-45-1 Kokubu-chuo,
Kirishima City899-4394

TEL / URL
099-286-2111
https://www.pref.kagoshima.jp/099-224-1111
http://www.city.kagoshima.lg.jp/0994-43-2111
http://www.e-kanoya.net/
0996-23-5111
https://www.city.satsumasendai.lg.jp/0995-45-5111
http://www.city-kirishima.jp/(6) Police Stations
Website: http://www.pref.kagoshima.jp/ja07/police/soudan/soudan/index.html
Name
Kagoshima Chuo Police Station
Kagoshima West Police Station
KagoshimaSouthPoliceStation
Satsuma Sendai Police Station

Address
17-26 Shinyashiki-cho, Kagoshima City
892-0838
3-8-10 Josei, Kagoshima City
890-0041
1-5 Tokai-cho, Kagoshima City
891-0115
1-1 Harada-choū, Satsuma Sendai City
895-0074TEL
099-222-0110
099-285-0110
099-269-0110
099-620-0110
25

Kirishima Police Station
Kanoya Police Station

3-44-22 Kokubu-chuo, Kirishima City899-4332
3-8-30 Kotobuki, Kanoya City
893-0014

099-547-2110
099-444-0110(7) Doctors Associations (Ishikai) in Kagoshima Prefecture
Doctors Association

Address

TEL / URL

Sendai CityIshikai

8-1 Chuo-cho,Kagoshima City 890-0053
3-10 Kajiya-cho, Kagoshima
City 892-0846
70-26 Oshoji-cho, Satsuma
Sendai City 895-0076

Kanoya CityIshikai

7-39 Nishihara 3-chome,
Kanoya City893-0064

099-254-8121
http://www.kagoshima.med.or.jp/099-226-3737
https://www.city.kagoshima.med.or.jp/0996-23-4612
https://sendai-ishikai.jp/
0994-43-4757
http://www.synapse.ne.jp/kanoyaisikai/
main.html

Aira-chiku Ishikai

1 -6-62 Uchiyamada,
Hayato-cho, Kirishima
City 899-5106

Kagoshima Pref. Ishikai
Kagoshima City Ishikai

0995-42-1205
http://www.minc.ne.jp/airamed/(8) Bus Companies in Kagoshima Prefecture
Company

Address

TEL / URL

Iwasaki Corporation

12-12 Kamoike-shinmachi,
Kagoshima City 890-0064

099-259-2888
https://www.iwasaki-corp.com/

Nangoku Kotsu

18-1 Chuo-cho,Kagoshima City 890-0053

099-255-2141
https://www.nangoku-kotsu.com/

JR Kyushu Coach Company

Kagoshima-shi, 890-0819
Yanagimachi 8-27

099-247-2057
http://www.jrkbus.co.jp/(9) Airline Companies in Kagoshima Prefecture
Company
All Nippon Airways(ANA)

TEL 0570-029-222

Japan Airlines(JAL)

TEL 0570-025-071

JapanAirCommuter(JAC)

TEL 0570-025-071

SkymarkAirlines(SKY)

TEL 0570-039-283

Solaseed Air

TEL 0570-037-283

TEL/URL

https://www.ana.co.jp/
https://www.jal.co.jp/
http://www.jac.co.jp
https://www.skymark.co.jp/ja/

26

(SNJ)

https://www.solaseedair.jp/

Peach Aviation(APJ)

TEL 0570-001-292

JetstarJapan(JJP)

TEL 0570-550-538

FujiDreamAirlines(FDA)

TEL 0570-55-0489

Korean Air(KAL)

TEL 06-624-3311

China Eastern Airlines(CES)

TEL 099-219-8888

China Airlines(CAL)

TEL 0995-57-9898

Hong Kong Airlines(CRK)

TEL 050-3852-0709
http://www.hongkongairlines.com/en_HK/homepage

Hong Kong Express Airways

TEL 03-4510-2319(HKE)

www.hkexpress.com/ja

IBEX Airlines

TEL 0570-057-489(IBX)

https://www.ibexair.co.jp

https://www.flypeach.com/pc/jp
https://www.jetstar.com/jp/ja/home
https://www.fujidream.co.jp/
https://www.koreanair.com/
https://www.chinaeastern-air.co.jp
https://www.china-airlines.com/jp/jp(10) Ferry Companies in Kagoshima Prefecture
Sea Route
Company / URLTELBusiness Management Division,
099-293-2525
Sakurajima - Kagoshima Ferry Department, Kagoshima City Hall
http://www.city.kagoshima.lg.jp/sakurajima-ferry/index.html
Kamoike office099-256-1761
Tarumizu Ferry Co. Ltd.
Tarumizu office
Tarumizu - Kagoshima
0994-32-0001
http://www.iwasaki-corp.com/marinetp/tarumizuferry/Nankyu Sempaku (Yamagawa Branch Office)0993-34-0012
Yamagawa - Nejime
http://nankyu-ferry.com/
Koshikijima Shosen
0996-32-6458
Koshikijima - Kushikino
http://www.koshikisho.co.jp/
YakushimaTaneyaku KS Line Co., Ltd
099-226-0128
Tanegashimahttp://www.tykousoku.jp/
Kagoshima
27

Mishima mura Town Hall099-222-3141
http://www.mishimamura.com/livinginfo/442
Nakagawa Transport Co. Ltd.
099-219-1191
Toshima mura - Kagoshima
http://www.nakagawaunyu.jp/
Mishima mura - Kagoshima

KagoshimaAmamiTokunoshimaOkinoerabujimaYoronjimaOkinawa

Maru A Ferry

099-226-4141

https://www.aline-ferry.com/
Marix Line099-225-1551

https://www.marixline.com/

12． Help Desk for Foreign Residents(1) About the Help Desk
The help desk was created to help all foreign residents who live in Kagoshima Prefecture.
Whether in relation to your visa | work | illness | pregnancy | education etc., the help desk
can give advice related to your specific concerns. The help desk staff will listen to yourconcerns and give advice for free or point you in the right direction.
The Help Desk is provided in many different languages!
(See below for details)
A Available Days
Tuesday to Sunday (Closed on Mondays *)*Please note that if a public holiday falls on Monday, the help desk will still be open, but will
be closed on the next normal working day after that. (During the end-of-year period, it isclosed from 29th December to 3rd January)
The Help Desk is available from 9:00 to 17:00.
B

Ways of accessing the service① Coming directly to the office
Kagoshima International Association Office – (ground floor opposite the passport centre)
Map: www.kiaweb.or.jp/service.html#access
Kagoshima Prefectural Citizens Exchange Centre 1F 14-50 Yamashita-Cho, Kagoshima City,
892-0816 Japan②

By phone

Please call the help desk at 070-7662-4541
The advice is free, but the call may cost depending on your service provider②

By E-mailE-mail address: kiasoudan@gmail.com
C 23 Languages Available:
Face-to-Face Consultation: English, Japanese, Vietnamese
Using an over-the-phone interpreting service:
Burmese, Chinese, French, German, Indonesian, Italian, Khmer, Korean, Malay, Ukrainian28

Mongolian, Nepali, Portuguese, Russian, Spanish, Tagalog, Thai, Sinhala, Hindi, Bengali

13 International Friendship Center Kagoshima
The International Friendship Center Kagoshima is a public facility built by using a donationfrom Mr. INAMORI Kazuo, founder and Chairman Emeritus of KYOCERA Corporation.
The center opened in April 2020, and has a dormitory for foreign students and facilities forinternational exchanges. Kagoshima Prefectural Government manages the dormitory and
Kagoshima City Government manages the facilities for exchanges.
(1) Kagoshima Prefectural International Friendship Center (dormitory)
Kagoshima Prefectural International Friendship Center provides accommodations to foreign
students and researchers, and aims to develop human resources who will contribute tointernational society and promote mutual understanding through exchanges among foreign
students and local people. The prefectural government commissions management of thecenter to Kagoshima International Exchange Promotion Center.
A. Location: International Friendship Center Kagoshima
Kajiya-cho 19-18 Kagoshima City, Kagoshima 892-0846
B. Open: 365 days
C. Contact: Kagoshima International Exchange Promotion Center(Designated administrator by the Kagoshima Prefectural Government)
TEL: 099-295-6355 (9 am〜5 pm) FAX: 099-295-6356
HP https://ifc.crayonsite.net/p/2/(2) Kagoshima City International Exchange Center
Kagoshima City International Exchange Center is the facility to promote international
exchanges of Kagoshima City by creating opportunities of international exchanges andpromoting mutual understanding. The city government commissions management of theCenter to Kagoshima International Exchange Foundation.

29

Kagoshima Branch Office,Fukuoka Regional Immigration Services Bureau
ふ く お か しゅつにゅうこく ざいりゅう か ん り き ょ く（福岡出入国在留管理局

か ご し ま しゅっちょう じ ょ

鹿児島 出 張 所）

Address: Port and Harbour Joint Government Building, 3F
2-5-1 Hama-machi, Kagoshima Cityか ご しま し はままちか

ご し ま こ う わ ん ご う ど う ちょう し ゃ( 鹿児 島 市 浜 町2-5-1 鹿児島港湾合同 庁 舎3F)

TEL 099-222-5658
FAX 099-226-3218

JR Kagoshima
StationTram stop
Shiyakusho mae

Tram stop
Suizokukan guchi

Tram stop
Kagoshima eki mae

かんまちあKanmachia

おおどお

こうえん

●みなと大 通 り公 園

204
ふ く お か しゅつにゅうこくざいりゅう か ん り き ょ く か ご し ま しゅっちょうじょ

福岡 出 入 国 在留管理局鹿児島 出 張 所●ＮＨＫKagoshima Port and Harbour Joint
Government Building

30

Kagoshima City Night Emergency Medical Centre
か ご し ま し や か ん きゅう びょう

せ

ん

た

ー

（鹿児島市夜間 急 病 センター）
Address 2-22-18 Kamoike, Kagoshima City
TEL 099-214-3350
FAX 099-206-8561

いたる こおり もと

いたる あら至 郡 元

騎射場交差点

Towards Korimoto

Kishaba Traffic Junction

かも いけ

鴨池

か ご し ま し ちゅうおう

こおりもとでんていこうさてん

郡 元 電 停 交差点

Crossing at Korimoto

鹿児島市 中 央
ほけん せ ん た ー

保健センター

こうえん

公園
Park

Kagoshima City
Welfare Centre

Kamoike

か ご し ま し やかんきゅうびょう せ ん た ー

鹿児島市 夜間 急
かも いけ こうばん

病 センターKagoshima City

鴨池交番

イオン
かもいけ し み ん きゅうじょう

鴨池市民 球 場
Department Store

Kagoshima City Kamoike Ballpark

225
かもいけ し み ん ぷ

ー

た

至 荒田

き し ゃ ば こうさてん

る

鴨池市民プール
Kagoshima City Kamoike Swimming Pool

31

Kagoshima International Association (KIA)
こうえきざいだんほうじんかごしまけんこくさいこうりゅうきょうかい（公益財団法人鹿児島県国際交流協会）
Address: c/o Kagoshima Prefectural Citizens Exchange Centre 1F 14-50 Yamashita-cho, Kagoshima City,
892-0816 JapanTEL 099-221-6620
FAX 099-221-6643
Email kia@po.synapse.ne.jp

Open

Tuesday – Sunday, 9:00 – 17:00

ClosedMonday ( The plaza will be open if a national holiday falls on Monday,
and closed on Tuesday instead), December 29 – January 3

32