Azure Virtual Desktop Services
Digital Workplace Services
April 2023
© 2023 NTT DATA Americas, Inc. All rights reserved.

Hybrid Work Is Transforming Endpoint Management Strategy

90%of surveyed companies claimed a
multicloud strategy is working fortheir enterprises.1

90%of clients will use cloud-based Unified
Endpoint Management tools to manage
most of their estate, by 2025.2
1.

© 2023 NTT DATA Americas, Inc. All rights reserved.

2

70%of connected workers in taskbased roles will use intelligenceembedded in adaptive digital
workspaces by 2023.3
Sources:
HashiCorp State of Cloud Strategy Survey 2022, commissioned by Forrester Consulting
2. Gartner Magic Quadrant for Unified Endpoint Management Tools, 2022.
3. IDC FutureScape: Worldwide Future of Work 2022 Predictions

Endpoint Management Strategy Driving User Segmentation

Securityand regulation

Elasticworkforce

Remoteemployees

Specializedworkloads

Financial services

Mergers and acquisition

BYOD and mobile

Design and engineering

Healthcare

Short-term employees

Call centers

Legacy apps

Government

Contractors and partners

Branch workers

Software dev test

Meet these demands with a Virtual Workspace© 2023 NTT DATA Americas, Inc. All rights reserved.

3

Azure Virtual Desktop Services
Deliver secure and collaborative virtual workspaces

Accelerate virtual workspace adoption with comprehensive Azure Virtual
Desktop Services from NTT DATA. Our team brings decades ofexperience to help you architect an optimized computing platform todeliver consumerized desktop experiences with enterprise grade
security by harnessing the power of Cloud. Simplify your operations andreduce TCO while driving a better employee experience, enhanced
compliance and increased productivity with our end-to-end solutions.
Benefits• Enhance compliance and more secure built on zero trust architecture• Meet the demands of elastic workforce(M&A, Contractor, partner etc.)• Effortlessly scale to meet business continuity goals and market demands.
• Enable BYOD policies, accessible from any device, any platform• Deploy specialized workload, leverage the power of cloud• Focus on IT and business innovation while we manage your day-to-dayoperations.
© 2023 NTT DATA Americas, Inc. All rights reserved.

4

Rapid and Secure Managed AVD Solutions
Rapid Discovery

Two weeks to define what’s changing and who should be involved••••

Workshop and interview based
Process and tech assessment
Requirements gathering (user persona, workloads and use cases)
Constraints and dependencies

Design & Change Planning

Two week to drive understanding and alignment
••
•
•
•

Process re-design proposal
Technology stack selection
AVD HLD, which includes, identity & Profile strategy, vNET Design
Support structure design
Deployment/enablement plan

Deployment & Migration

Three weeks to enable new ways of working and drive productivity• Persona based deployment• Process reengineering• Use case validation• Go live/early life support© 2023 NTT DATA Americas, Inc. All rights reserved.

5Enabling workplace business
continuity requires a drivingorganization and people-centric
approach. With our rapid AVD
solutions, NTT DATA can help
you enable your distributed
workforce productive from any
location on any device while
keeping corporate resources
secure, with improved
compliance in as little as sevenweeks.

Virtual Workspace Services by NTT DATA
Advisory Services

Build Services

Managed Services

Infrastructure management• Manage the cloud component of Windows 365, Azure
Active Directory, on-premise network connection,
Provisioning policies, persona-based deployment etc.

Virtualization strategy• Define your endpoint virtualization strategy

Architect, design and deploy• Define and implement the virtual workspace solution
including Windows 365 & AVD

Persona identification• Advise and help customer in persona identification andmap compute needs with persona

Persona based provisioning• Automate the persona-based deployment of virtual
workspace including Windows 365 & AVD

Design virtual workspace• Design virtual workspace solution based on the persona

Automated application deployment• Design and define process for application deploymenton virtual workspace including Windows365 & AVD

Image management• Manage the lifecycle of golden image for VMs

Design framework for continues innovation• Design and define process for virtual workspace forcontinues innovation and optimization

Lifecycle management• Design and deploy the life cycle of virtual workspace
including Windows 365 & AVD

Manage application lifecycle & endpoint estate• Deploy and manage application life cycle of Windows
365 & AVD
• Manage endpoint estate including Windows 365 & AVD© 2023 NTT DATA Americas, Inc. All rights reserved.

6VM’s lifecycle management• License assignment, provisioning, de-provisioning,
application deployment, monitoring etc.

Service overview at-a-glanceManaged VirtualWorkspace Services
Manage your virtual workspaces with peace of mind

BASE FEATURESNTT DATA Managed Virtual Workspace is a service thathelps you improve day-to-day management and effortlessly
scale with your business needs. Let NTT DATA manage yourvirtual workspace environment and free your IT resources tofocus on critical business initiatives.

Delivery Management

Application Delivery Support• ITIL-based delivery and service
management with a dedicated
Delivery Manager• Administration and maintenanceof application delivery softwareand policies in support of the
Virtual Desktop

Infrastructure Management• Remote management,monitoring, and software-level
maintenance of infrastructure• Proactive response on detectedissues
Virtual Desktop Management• Administration and maintenancefor Microsoft or otherarchitectures from certified
experts

Gain access torepeatable
operational bestpractices - yourinfrastructure with
our experts

NetScaler Support Service• Administration and maintenanceof Citrix NetScaler physical or
virtual network appliance
Data Replication• Administration and maintenanceof storage-based replication
between two sites on the NTT
DATA-approved storage platform© 2023 NTT DATA Americas, Inc. All rights reserved.

Get a flexible
solution thatdelivers just what
you want, frommanaging yourcomplete
environment or
select applications

Virtual workspaces,
desktops and applications
engineered and managed
by industry-leading
experts
A Leader in Gartner®
2023 Magic Quadrant for
Outsourced Digital
Workplace Services,
Worldwide1
700,000+ virtual desktops
managed, globally

Focus on yourbusinessoutcomes

End-user Analytics and reporting• Analytics-based service
management

WHY NTT DATA?

BENEFITSOPTIONAL FEATURES

7Get managed
scalability tohelp you growas yourbusiness grows

Proactive monitoring
24x7x365 from our global
network operations
centers

1 Gartner® 2023 Magic Quadrant for Outsourced Digital Workplace Services, Worldwide, March 2023

© 2023 NTT DATA Americas, Inc. All rights reserved.