REWRITING PRODUCTAND CUSTOMER SUCCESSWITH MANUFACTURING
PLATFORM INTELLIGENCEEnterprises around the globe have woken up to the need to stay agile. Especially those in the manufacturing sector. Theindustry as a whole has realized the need to integrate the supply chain, accelerate produc on, and achieve highopera onal eﬃciency. They are in search of the right solu on and advanced technologies. They want to be unaﬀectedby the chaos and complexi es that could possibly impact businesses. Organiza ons grappling with large data pools
have realized the need for real- me analy cs in crea ng an impac ul customer experience, products, and services.
This search for resilience and agility ends here with pla orm intelligence, powered by the latest advanced technologies
in today’s me.
ITC Infotech has designed pla orm intelligence to meet varied business needs that demand data and analy cs forintelligent decisions. Our solu ons are powering organiza ons with value-driven outputs towards deeper market andcustomer understanding. From outcome-based models for op mized OPEX and predictable outcomes for structured
delivery and strategic partnerships, ITC pla orm intelligence is accelera ng the digi zed journey for organiza ons in
the manufacturing sector.

Factors Driving Pla orm Intelligence
The manufacturing industry is on the cusp of a transforma on with pla orm intelligence. New business models, driven
by the need for innova ve products and designs are crea ng a new space in the industry. Ar ﬁcial intelligence (AI),Machine Learning (ML), and Big Data are at the forefront of technologies delivering real- me analy cs for customerfocused solu ons. These technologies brought in enhanced visibility and openness for digi za on.
With digi za on, new roles are being created to adapt to changing customer interests. Also, the need to understandthe customer has gone up. Direct selling, contextualized marke ng strategies and the enhanced post-sales support are
proof of this.
Clearly, pla orm intelligence is deepening customer understanding for the be er.

Manufacturing Industry Challenges
The manufacturing industry is not new to challenges. These are rising with me. This is even impac ng leaders inmaking impac ul decisions that would transform the sector for good. Data shows that 38% of manufacturers arelacking real- me visibility while 44% grapple with down me in produc on units. The rising supply chain demands andequipment failures are fuelling the complexi es.

! Prolonged produc on anddelayed melines! Warehouse maintenanceand lack of consistency inquality checks! Labor-intensive produc on! Lack of labor, produc on,and quality reports

Supply Chain
Challenges
Produc on Unit
Challenges
Product Market
Challenges! The change in consumer behavior
and unpredictable demands! Pantry loading and package
size complexi es! Product por olio op miza on! Network disrup on accelerated bypandemic imposed lockdown! Inventory obsolescence and spoilage! Shi ing consumer preference! Lack of real- me visibility tomarket dynamics! Increasing product failures fromlimited access to product shi s! A limited line of vision and no ROI! Ambiguity in messaging,
impac ng sales

The Pla orm of Intelligence Solu on Advantages
ITC Infotech brings a bespoke AI/ML-powered intelligent pla orm to empower CPG leaders to build stronger consumer
connect, mutually rewarding retailer rela onships, and streamlined supply chains.
Our Pla orms of Intelligence deliver:
PRODUCTION INTELLIGENCE

1! Condi on-based predic ve maintenance and automa on of workﬂows! Process op miza on for energy management! Predic ve quality and op miza on of work health and safety

SUPPLY CHAIN INTELLIGENCE

2! Advanced visibility for intelligent sourcing and procurement! Inventory op miza on and product traceability for integrated planning! Warehouse automa on and op mized pricing

PRODUCT INTELLIGENCE! Real- me insights on product performance, predic ve analy cs forquality analysis

3! Preven ve maintenance, augmented service execu on! Service workﬂow bots and recommenda ons

The Pla orm of Intelligence Features
ITC Infotech pla orm intelligence enhances business values with key solu ons from data founda on to advanced
analy cs and Ar ﬁcial Intelligence (AI) /Machine Learning (ML) to Augmented and Edge Analy cs.
! IT-OT Convergence, sensor, and connec vity with data integra on! Gateway solu ons, mul -device support, and M2M Connec vity
! Real- me data management for informed decisions! Data lakes, predic ve modeling, and AI/ML models with interac ve dashboards for mely decision making! Cogni ve support by opera onalizing AI/ML and contextualiza on! Self-tuning algorithms, digital feedback loop automa on for improved and op mized solu ons! Enablement of AR/VR, AI/ML Models for advanced product eﬃciency! Autonomous decisioning for improved produc vity, eﬃciency, and product or service innova ons

ITC Infotech Pla orms of Intelligence Features! Solu ons designed with Big Data, Advanced AI/ ML analy cs, and modern MDM & Data lake
! Diagnos cs and predic ve analy cs! Agile data inges on and consumer dataset expansion capability! Robust Scenario-based forecasts and collabora ve planning

Our Proven Track Record

Leading Paper Manufacturers
digi zed produc on,
quality, and maintenancewith USD 180,000 savings
from performance, energy
management, and online
quality and condi on
monitoring.

Leading Global Building
Material Manufacturers
executed Dynamic Demand
Planning and enhanced
forecast accuracy from 60%
t o 8 5 % a n d i n c re a s e dcollabora on between sales
and supply chain teams. The
automa on helped themmove from manual
spreadsheets to reduce
planning cycle me while
improving demand visibility.

A Leading American CPG
Company op mized USD 10
million in non-produc ve
trade spends with anadvanced analy cs-driven
trade promo op miza on
strategy. They gained benchmark
performance against compe tors
with improved compe ve
advantage through moremely informa on andinsigh ul analy cs.

About ITC Infotech
ITC Infotech is a leading global technology services and solu ons provider, led by Business and Technology Consul ng. ITC Infotech provides
business-friendly solu ons to help clients succeed and be future-ready, by seamlessly bringing together digital exper se, strong industry-speciﬁc
alliances, and the unique ability to leverage deep domain exper se from ITC Group businesses. The company provides technology solu ons andservices to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality,
through a combina on of tradi onal and newer business models, as a long-term sustainable partner.
ITC Infotech is a wholly-owned subsidiary of ITC Ltd, one of India’s foremost private sector companies and a leading mul -business conglomerate.
For more informa on, please visit: www.itcinfotech.com