Epic on Azure:Plan Your Journey© Kyndryl 2022

Topics

Healthcare Trends
Epic to Azure Approach
Kyndryl Healthcare Capabilities© Kyndryl 2022

Epic is a trademark of Epic Systems Corporation

01 Emerging Trends in Healthcare

Digital transformation initiatives have been accelerated and prioritized
Vaccine registration, virtual care, Covid tests and vaccinations, converting clinical and outpatient spaces for surge,
work-from-home – caregivers are under increased pressure to deliver more

3Pressure onlegacy
systems

Scarceresources amid
rising demand

Revenue challenges
for traditional
providersDynamic
regulatoryenvironment

Consumerexperience
expectations

Escalating
and nonstop
cybersecurity threats

Unprecedented
demand forservices, rethinking
approaches toscalability andresiliency

Expected global
shortage ofhealthcare IT andclinicalprofessionals

New market entrants
will siphon over $200B1
in revenue fromtraditional providers
over next 5 years

32%2 of healthcare
executives say top
concern is“complying withchanging policies”

89%3 of consumers
say they believe thehealthcare systemneeds an overhaul

Ransomware and otherattacks threaten exposureof patient data and impactoperations and brandtrust© 2022 Kyndryl

01 Emerging Trends in Healthcare

Barriers to cloud are being eliminated and have provider CIO’s looking for “fit forpurpose” cloud on their journey to modernization

4

The “great resignation” andlocation liberation has led toincreased staffing and skills
shortages in healthcare IT

Shift from CapEx to OpEx withconsumption-based business
model

Focus on resiliency andresponding with greater IT
agility

Embrace innovation in an
accelerated way & leverageindustry investments born on thecloud

Investments by cloudproviders in HIPAA ready &HITRUST, availability andperformance can support
modern EHRReduce the operationalburden of maintaining
physical data centers© 2022 Kyndryl

02 Approach to Epic on Azure

Overview of our methodology
We will work with you to create a phased plan that meets your priorities and objectives. We
propose beginning with a straightforward pilot to prove out the approach155© 2022 Kyndryl

Understand /confirm yourObjectives andPriorities

Begin with a Pilot todemonstrate yourobjectives will be met26

Select the Use
Cases that alignwith yourObjectives andPriorities

Prepare a Solution
Design based onyour specificenvironment andyour Epic CloudSpecification Guide37

Model a Phased
Plan that meets
your needs

Ensure Azure & Epic
support for theSolution Design4

8Partner withAzure EpicTeam

Establish a Financial
Model that
demonstrates costsavings andpredictability

02 Approach to Epic on Azure

A tailored three phased approach for Epic to Azure

Phase 1
Phase 2✓ Training✓ Training✓ Alt Prod

Phase 3

✓ Training✓ Alt Prod

→ Get experience withnear-complete Epic
environment in the cloud→ Not patient-care critical→ No PHI→ Scheduled usage lends
itself to spin up / spindown6© 2022 Kyndryl✓ Non-Prod✓ Production

02 Approach to Epic on Azure

Workshop structure and work products
Approach to start your journey for Epic on Azure that meets you where you are

Structure of workshop→ Review critical business metrics→ Verify which Epic modules are implemented→ Define phased approach to Training, Alt Prod, Non-Prod,
Prod→ Review technical requirements to include compute,storage, network, security→ Review standards and tooling→ Review policies and risk tolerance→ Clarify cloud strategy and growth→ Document desired timelines and dependencies→ Review governance and processes→ Build plan to address your organization’s ability to absorb
the changes that cloud will bring→ Determine goals, outcomes and guiding principles (e.g.,reduce CapEx, increase agility), driving the move for
Epic on Azure

Takeaways & Work Products→ Tailored phased approach for Epic to Azure→ High-level plan to move Epic to Azure→ Next steps for Solution Design and budgets
7© 2022 Kyndryl

03 Kyndryl Healthcare Capabilities

Known for:– Trusted by customers with vital systems– Deep domain expertise:30+ years of IT services eminence– Recognized leader by industry analysts– Innovating at scale with intellectual property
and portfolio of 3,000+ patents– Largest infrastructure implementation andmanaged services provider
A multi-billion-dollar technology services
company with over 90,000 skilled
practitioners, we design, build, manage andmodernize the mission-critical technology
systems that the world depends on everyday.

Added value as Kyndryl:– Unleashing our full potential with partners todeliver outcomes for customers– Expanding investments in skills andinnovation our customers need– More nimble and responsive withdecision-making close to customer
Source: Market Share Analysis: IT Services, Worldwide, 2020. Gartner. July 2021.

8© 2022 Kyndryl

03 Kyndryl Healthcare Capabilities

Kyndryl: 30+ years of designing, building and managing mission-critical IT environmentsfor our healthcare clients
Our people:> 90,000
Skilled professionals

Empowering thousands of customers

4,000

Global customers,
including:…of the Fortune 100 and morethan half of the Fortune 500

247,000
Skills badges earned, including:
61,000 in cloud
43,000 in agile
43,000 in analytics
42,000 in AI
38,000 in Design Thinking

Kyndryl offers a unique vantage point working with some of the largest firms in
a complex healthcare ecosystem. We understand the end-to-end value chain:• Healthcare providers• Global medical technology• Pharmaceutical companies• Healthcare payers• Revenue cycle management• Healthcare IT

31,000Vendor-recognized certifications in
Microsoft Azure, VMware, Cisco, Red
Hat, AWS and more

9Providing undisputed leadership
6.1M mainframe

270K network

5,200+ WAN

3.5M LAN2.9M

installed MIPS

devices managed

devices managed

ports managed

Hours of training in first half 2021

67K+ VMware

14K+ SAP

3.5+ exabytes of customer

systems managed

instances managed

data backed up annually© 2022 Kyndryl

03 Kyndryl Healthcare Capabilities

How we deliver
An integrated portfolio of solutions to help you reach your transformation goals

CloudCore Enterprise& zCloud

DigitalWorkplace

Application,
Data & AI

Security& Resiliency

Network& Edge

Enable digitaltransformation witha controlled, expertled transition throughcloud modernization

Manage mission-critical
workloads seamlessly bymodernizing mainframes
to handle high-volume,always-on computing

Enhance user
experience and work
location flexibility byproviding a consumer
experience toemployees

Improve businessoutcomes through data
management and AIinfused operations thatyield intelligent insights

Maintain business
continuity andconstantly adapt to
new threats andregulatory standards

Prepare for the next
wave of cloud with
5G-enabled edge andsoftware-defined
networking (SDN)

Customers

Integrated Services

AdviseAdvisory Services
Advisory Services

Professional Services

Move / Build

Managed Services

Implementation Services
Program & Solution Architecture Management / Governance10© 2022 Kyndryl

OperateManaged Services
Managed Services

03 Kyndryl Healthcare Capabilities

Kyndryl and Microsoft Global Strategic Partnershipfor accelerated digital transformation across industries
Advanced specializations

Azure Expert Managed Service Provider• Kubernetes on Microsoft Azure• SAP on Microsoft Azure• Analytics on Microsoft Azure

Expertise in end-to-end cloud lifecycle
management including assessing, migrating,building, deploying, optimizing, and efficiently
managing business solutions on Microsoft Azure.

“We are looking forward to partnering withKyndryl to serve our shared customers,building on its expertise and understanding of
mission-critical IT systems, as well as thecompany’s deep relationships with enterprises
around the world.” Satya Nadella
Chairman andCEO, MicrosoftKyndryl Service offerings
supporting Microsoft solutions
Competencies include–––––––––––

Gold Messaging
Gold Application Integration
Gold DevOps
Gold Data Analytics
Gold Data Platform
Gold Project and Portfolio Management
Gold Application Development
Gold Collaboration and Content
Gold Cloud Platform
Gold Windows and Devices
Silver Security
Kyndryl locations

11© 2022 Kyndryl–––––––––––––

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Application migration and managementMiddleware services
Containerization services
Infrastructure migration, build /modernization, and management services
Network build and management services
Security, compliance, resiliency services
Data and AI services
Multi-cloud management services
DevOps
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Productivity
Collaboration