July 21, 2022
AEON DELIGHT CO., LTD.
(Stock Code: 9787)

Investing in Human Capital for Sustainable GrowthStarted DX education program for about 500 employees
to develop human resources in the next-generation facility management industry
AEON DELIGHT CO., LTD. (head office in Chiyoda-ku, Tokyo, President and CEO: Kazumasa Hamada, hereinafter "theCompany") launched a DX Education Program (hereinafter “the Program") for approximately 500 employees in their 20s from
July 2022 to develop human resources who will be responsible for the next-generation facility management industry.
The Program is the first phase of developing digital transformation (DX) human resources, and is targeted at full-time
employees under the age of 30 who are in their second year of employment or later, and who are required to study the Program.
During the period from July 15 to August 31, 2022, participants learn about outline of DX, its impact on society, and thefundamentals of digital thinking to promote DX through video-based e-learning. In addition, taking the IT Passport*1 certification
examination after study is incorporated as part of the curriculum. In the future, we plan to train leaders who will be at the core ofDX promotion by conducting ongoing education for those who have acquired IT Passport.
E-learning videos can be viewed by anyone other than those who are required to learn, and those who wish to take the IT
Passport exam will be given the free distribution of learning textbooks and subsidized exam fee.

●Screen of the e-learning. Learn the fundamentals of DX with short videos of about 3 to 4 minutes for each item

As a group of specialists in facility management, the Company has focused on the development of specialist humanresources that combine "technological capabilities" and "human resources" to continue contributing to the resolution of issues
customers and local communities have. In FY2/22 (March 1, 2021 to February 28, 2022), the number of in-house training
sessions was 425, and the total number of participants was 11,840. By continuing these efforts, we have a total of more than 20
thousand qualified personnel, including those who are indispensable for facility maintenance and those who have knowledge
and skills in reducing environmental impact. This is one of our strengths.
On the other hand, in the facility management industry, the labor shortage and the aging of qualified personnel are becoming
increasingly serious. Against this backdrop, the Company has embarked on DX initiatives with the aim of building a sustainablebusiness model to address labor shortages, and was selected as a "DX Certified Operator"*2 by the Ministry of Economy, Tradeand Industry in June 2021. We see DX not simply as digitizing businesses and services, but as utilizing D (digital technology) torealize X (transformation). As a part of this, the Program is aimed at fostering the human resources that will be the source ofchange and will play a leading role in the next-generation facility management industry.

-1-[Plan for Developing Leaders to Promote DX]

As a facility management company under our management philosophy of "We Pursue the Creation of ‘Environmental Value’
for our customers and for the Local Communities," we will continue to strengthen our investment in human capital. With this, wewill build a sustainable business model that combines "human skills" with "digital technologies," and provide "safety andsecurity" for facilities and the surrounding environment.
*1 IT Passport: A national qualification that can prove the basic knowledge of IT that all workers and students who will become workers in the future shouldhave*2 DX Certified Operator: Companies certified by the government to comply with the basic matters of the Digital Governance Code, which summarizes theresponses required of managers to promote corporate DX(Reference)
・Number of Qualified Employees (As of the end of February 2022, on a AEON DELIGHT non-consolidated basis)

Total number of employees with all certifications for which licenses are managed

20,153 persons

Example ofManagement for sanitation and environment of buildings

1,363 persons

qualifications

Chief Electricity Engineer (Class 1, 2, and 3)

949 persons

Energy Manager (Heat and Electric Manager)

201 persons

Technicians handling first-class refrigerants, CFCs

531 persons

Eco-tuning engineers

160 persons

・Aeon Delight Academy Nagahama
Aeon Delight Academy Nagahama, a research and training facility locatedin Nagahama City, Shiga Prefecture, replicates the site environment andoffers about 30 types of practical training and lectures.
In addition to providing training tailored to participants in areas such as
management techniques for electricity, air-conditioning, water supply anddrainage, and fire-fighting facilities, emergency response methods, energysaving proposals, and cleaning, we also provide training on measures fortaking public qualifications exams and encourage them to acquirequalifications, such as the burden of exam fees.
We also provide management training according to position and internal qualifications, as well as training for employees onoverseas assignments and management candidates.

- Inquiries regarding this press releasePresident’s Office, PR・IR Group, AEON DELIGHT CO., LTD.
TEL:03-6895-3892-2-