August 30, 2021
AEON DELIGHT CO., LTD.
(Securities Code: 9787 TSE1)

BCP Measures, Environment Friendly, Introduction of DX

New Headquarters Office Starts Operation
Realizing Efficient Communication with All Locations

AEON DELIGHT Co., Ltd. (Headquarters: Osaka City, Kazumasa Hamada, President & CEO andGroup CEO; hereinafter “the Company”) will relocate its headquarters from Minamisemba Heart
Building (Osaka City, Osaka) to Teito Kanda Building (Chiyoda Ward, Tokyo) and begin operations at
the new headquarters on September 1, 2021. The relocation aims to centralize headquartersfunctions that were dispersed at Osaka, Tokyo, and Chiba and improve productivity by implementing
work style reform.
The new headquarters has been renovated by the Company’s interior design division under theconcept, “Active Work Design” that aims for employees to design their own work style in order tocreate an office environment that maximizes their potential. The result is a smart office whereoptimal work styles according to the work content and objective of each employee can be practiced.
The new headquarters is also always-on Internet connection with all eight regional offices in Japan toshare real-time information. In addition, the communication environment has been enhanced throughout
the building in order to ensure smooth communication with employees working remotely, such as
teleworking from home and satellite offices. The system allows direct communication with various
locations from anywhere in the building.

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Furthermore, as the Company is engaged in facility management (hereinafter “FM”), it has leveraged
the knowledge and knowhow accumlated through management and operation of a wide range of facilities
to realize a center for dispatching information on the latest trends in FM, including BCP measures,
environment friendliness, and DX.
■ A smart office that practices Active Work Design― Various work areas that allow diverse work styles● Free address workspace lets employees work at various types of desks● Enhanced communication environment and work areas promote communication● Focus zones designed for concentrating on work

― “Smart” work styles using office apps
Tasks such as booking desks and meeting rooms, visitor management and lighting adjustment can all
be completed using smartphones, and a system is in place for a “smart” work style.

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― Lighting adapted to biological rhythms (circadian rhythms) supports the employees’ healthylifestyles
With lighting controls that support biological rhythms, which are 24-hour cycles that are a part of the internal
clock of most living things, the production of melatonin is optimized to improve ease of sleep, ensure soundsleep, and thereby support the healthy lifestyles of employees.

(Photo left) Daytime lighting(Photo right) Evening lighting
Automatically controlled, with options forindividual adjustmenti.e.) White lights for clarity when reading
documents. Warm lights for coming up withideas such as brainstorming.

■ BCP measures are in place as an FM company delivering “safety and security” to customers
・Comprehensive building diagnosis conducted in advance
Prior to the relocation, a comprehensive building diagnosis was conducted for Teito Kanda Building.
The knowledge and knowhow as an FM company were put to use to evaluate the building from various
angles, such as earthquake resistance, deterioration condition of equipment, and BCP capabilities.
In fact, issues related to usage were identified, and measures were implemented.

SampleSections from the diagnosis report
The building owner and the leaseholder(the Company) identified and discussed
issues in advance and carried out
systematic investment.
・Securing a power source in case of an emergency
Emergency generators are installed on the rooftop to prepare for power outages in the event of adisaster. Dedicated power wiring was routed to enable continuous use of electricity by simply
switching the wiring in case of an emergency.
● Small generators were installed from the perspective of location
conditions, cost effectiveness and robustness● Mobile batteries compatible with PCs,
tablets, smartphones, and digital cameras
are available on each floor

3■ Environment-friendly office features
・Saving energy with automatic control of air conditioning using outside air
In addition to refurbishing the existing equipment, energy savings were achieved byautomatically adjusting the intake of outside air with a system using sensors for indoor/outdoor
temperature/humidity and CO2 concentration management.
・Improved heating/cooling efficiency by affixing heat shield films
Heat shield films are affixed to the window glass on each floor. This improves heating/coolingefficiency to save energy. This is also expected to make the window glass shatterproof in the eventof a disaster.
・Lighting system that adopts human-presence sensors detecting micro movements
The on/off switch for lights has adopted human-presence sensors that detect human movements
measured in centimeters. It can automatically and accurately determine presence or non-presence
by detecting subtle movements within the detection range. This has achieved optimal energy savings
by avoiding situations like lights turning off all of a sudden or not turning off when there’s no onethere.
・Practicing “bottle to bottle” with touchless vending machines
Vending machines that accept touchless payment using smartphones are installed. In addition,
the PET bottles collected by this vending machine are reused as new PET bottles throughrecycling (bottle to bottle).

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・Implementation of infection control measures earned the WELL Health-Safety Rating*
The new headquarters has not only installed alcohol hand sanitizers and acrylic partitions at
various locations to prevent infection through contact and from droplets in the air, but otherinfection control measures to prevent the spread of COVID-19 are also in place, such as promoting
ventilation using CO2 sensors and non-contact measures using sensors for high contact frequency
surfaces. These initiatives were highly evaluated and led to receiving the WELL Health-Safety
Rating.
*WELL Health-Safety Rating is one of the WELL Certifications that rates a building’s
environmental and energy performance and the health and comfort of users and is aninternational rating system formulated in response to the COVID-19 pandemic. For details, pleaserefer to “AEON DELIGHT New Headquarters Office Receives WELL Health-Safety Rating for theFirst Time” dated August 19, 2021.

● Examples of infection control measures

The CO2 concentration, temperature and humidity for eachlocation are displayed on CO2 concentration monitors (left)
installed in 11 places throughout the building, and an alarmsounds and the light changes color when figures exceed thelimit, sending an email urging the person in charge to ventilate.
Employees can also check the CO2 concentration using anoffice app on their smartphones.

Non-contact light switches, automatic opening/closing of
external doors to toilets and other measures are introducedfor spots that come in contact with many employees.
Sensors also grasp the availability of toilets on each floor,
which is displayed on panels to guide employees to floors
with vacancy and prevent congestion in the toilets.

● Certificate for WELL Health-Safety Rating5

■ Introduction of DX has realized a state-of-the-art office as an FM company
・Improved operational efficiency of various equipment with integrated control based on an open
network system
The new headquarters uses common communication standards (open protocol) and has built an open
network system that connects hardware, equipment, and software of various manufacturers on a network.
Integrated control of various equipment such as air conditioners, lighting and heat sources has dramatically
improved efficiency in equipment operation.

Closed System (in the past)

Open Network System

Intelligent controller

インテリジェントコントローラ

Centralized management ispossible / Cost reduction

Centralized management is notpossible / Cost increase

・Visualization of energy management
The use of an open network system has enabled the visualization of energy management carriedout within the building. Prompt action is taken if an issue arises, and this aims to raise awarenesson reducing environmental impact among the employees.

6・The headquarters closest to the field with the networking of 8 regional offices in Japan－Establishing the AEON delight brand through business process management in the field－
Since March 2021, the Company has launched operations of a Customer Support Center(hereinafter “CSC”) at all eight regional offices in Japan with an aim to practice the “Customer-First”
policy. The CSCs remotely manage facilities in their respective areas, while assuming the function toaggregate customer information and requests.
The new headquarters houses the Kanto Regional Office CSC and is always-on connection withthe other CSCs in Japan. As the headquarters office that always works closely with customers andis the closest to the field, headquarters divisions grasp the situation in the field in real-time, and asystem is in place to provide quick response to various issues by experts in relevant fields. The
Company will improve service quality and establish the AEON delight brand by developing astructure that allows for headquarters to carry out business process management of the regional
offices and the field with greater precision.
● The Kanto Regional Office CSC. In the event ofa disaster, it also serves as a backup function
for the AD Solution Center, which is the crisis
management center located in Osaka andKomaki in Japan.

■ Becoming a center for spreading information on the latest trends in FM
The new headquarters has a distribution studio and webinar room. The Company will utilize
these functions to actively distribute information on the latest FM trends such as energy saving,
BCP measures, infection control measures, and introduction of DX. Through these efforts, theCompany will carry out branding of FM itself that offers effective solutions to current issues facedby corporations, such as productivity improvement, BCP measures, reduction of environmental
impact, and health and productivity management.

●(Photo left) Distribution studio; (Photo right) Distributed on the large screen in the multi-purpose area.
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The functions required of offices are changing in light of the COVID-19 pandemic. With the spreadof telework, more corporations are expected to reduce their office size, introduce smart offices, andrelocate headquarters to regional areas.
Amid this situation, the Company will showcase the new headquarters as an office filled withthe latest FM trends, and actively provide customers with proposals on smart offices, relocation,and services that support the promotion of DX.

Overview of the new headquarters building
Building name: Teito Kanda Building
Address: 1-1-1, Kanda-Nishikicho, Chiyoda-ku,
Tokyo 101-0054
Access: Ogawamachi Station (4-min. walk)Awajicho Station (6-min. walk)Kanda Station (8-min. walk)－Inquiries regarding this press release －President’s Office, PR・IR GroupAEON DELIGHT CO., LTD.
TEL: 03-6895-3892

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