February 25, 2022
AEON DELIGHT CO., LTD.
(9787 TSE1)

37 Leaders in Infection Control Cleaning Trained
following the training of approximately 1,200 experts
AEON DELIGHT CO., LTD. (Headquarters: Chiyoda-ku, Tokyo; Kazumasa Hamada, President & CEO and Group
CEO; hereinafter referred to as “AEON delight”) launched the Advanced Course, our first program for training
leaders of New Standard Cleaning ("NSC")*1, a cleaning service that incorporates original infection control
measures, in September 2021 and 37 employees were certified as the first graduates on February 25, 2022.
Those who have completed the advanced course will work as the leaders in the field of infection control cleaning,making proposals to customers regarding NSC quality improvement and infection control measures, and will also
be responsible for training experts in the field as instructors.
*1: For more information on NSC, please refer to "Starting Service with New Cleaning Standards in the Post-COVID Era" on
August 31, 2020 (only available in Japanese).

(Photos on left, center) The lecture was held as a webinar at AEON delight's studio. An employee who had experience as a nurse
during the Great East Japan Earthquake gave a lecture on "Infection Control in the Event of a Disaster”.
(Photo on right) Staff of the infection control cleaning team providing NSC

The standards related to “safety and security” required in facilities are changing due to the spread of the novel
coronavirus (COVID-19) infection. In light of this situation, in order to provide the better services that exceed therequired standards, AEON delight has developed NSC as a new cleaning service that incorporates infection
control measures. In providing NSC, the workers themselves need to understand the correct knowledge andprocedures to prevent infection. To this end, AEON delight has created an original training program based on
information accumulated through its hygiene control service*2 provided to hospitals in the past along with thelatest research trends in infection control science. To date, we have trained approximately 1,200 infection control
cleaning specialists and provided NSC to about 150 facilities (as of January 31, 2022).
Against this backdrop, in order to provide “safety and security” to as many customers as possible under theCOVID-19 disaster, we launched the Advanced Course in September 2021, a new leader training program, withthe aim of developing human resources that can train specialists in infection control cleaning. During the threesession curriculum, participants from all over Japan learned about cleaning methods based on infection prevention
and control measures, and infection prevention measures at the time of disasters such as heavy rains andearthquakes that occur frequently due to climate change. After completing the entire curriculum, we conducted anassessment and certified 37 people as the first graduates of the advanced course. Going forward, those who have-1-completed the Advanced Course will be responsible for improving NSC's quality, conducting sales activities, andtraining on-site workers as leaders of the infection control cleaning team in each region.
*2: Hygiene control service: Cleaning services incorporating infection control for hospitals that began in FY2014.

 NSC's educational programs(1) Basic Course
This course teaches self-preventive measuresagainst infections and basic work and infection
control measures required to implement NSC.
(2) Standard Course
This course trains personnel in managing highfrequency contact surfaces and carrying out qualityevaluations.
Those who complete the course are qualified toconduct infection control cleaning work.
(3) Advanced Course
This course trains personnel to become capable ofconducting quality evaluations, staff training, andmaking improvement proposals.
The trained personnel will have detailed knowledgeof infection control and can serve as the leaders of
the Sanitation and Cleaning Specialists.

NSC's educational program system

 Outline of Curriculum for Advanced Course

1. What is an infectious disease?
Types and characteristics of pathogenic microorganisms,
elimination of sources of infection and blocking ofinfection routes
2. Environmental management
Air pollution, pollution of flat and elevation surface, andthe ideal environment
3. Infection prevention measures
Standard prevention measures, protective equipment,and sanitation
4. Cleaning method based on infectious measures
Zoning, and the method of sanitation for each object

Part of the lecture materials (excerpt)

5. Risk management
Efforts to prevent infections by area, action restrictions, and division of roles
6. Measures amid disaster
Infection control measures in the event of an earthquake or heavy rain-2-As a facility management company whose management philosophy is "We Pursue the Creation of "Environmental
Value" for our Customers and for the Local Communities.," we will continue to provide safe and secure facility
environment for our customers and the local communities by practicing infection prevention measurescontinuously.

－ Inquiries regarding this press release－
President’s Office, PR・IR Group, AEON DELIGHT CO., LTD.
TEL:03-6895-3892-3-