Financial Results for the Nine Months Ended
November 30, 2017

Ippei Nakayama, President and CEOJanuary 10, 2018

1

Key Points of Financial Results for FY2/18 3Q
Performance■ Thanks to the promotion of group management structure, domestic and overseas subsidiaries contributed
to the growth. Sales and earnings increased, and all-time high earnings were reported.
Sales: ¥223.8 billion, 100.4% YoY, Operating income: ¥12.6 billion, 101.6% YoY

Initiatives■ For the purpose of automation and efficiency, introduced a remote monitoring/automated control systemand unmanned nighttime security for facilities, and conducted verification of fully automated cleaning
robots for practical application. Through these efforts, we have promoted the establishment of a nextgeneration facility management model with digital technology.
■ In Japan, started providing services for hotels, foreign furniture manufacturer, comprehensive realestate developers and other buildings■ Strengthened IFM* sales activities targeting Japanese companies in China, through a Japan-China
alliance with “AEON DELIGHT(SHANGHAI)MANAGEMENT CO., LTD.”, which opened in April 2017.
■ Steadily expanded the business in overseas countries (China, Malaysia, Vietnam)* IFM (Integrated Facility Management):
Integrated facility management service that meets various outsourcing needs©2018 Aeon Delight All Rights Reserved2

Consolidated Income Statement
Thanks to the promotion of group management structure, domestic and overseas subsidiaries
contributed to the growth. Sales and earnings increased, and all-time high earnings were reported.
(100 million yen)
FY2/173Q (Ratio to sales)

Net sales

FY2/183Q (Ratio to sales)

Difference

Percentagechange2,228 （100.0%） 2,238 （100.0%）

9100.4%Gross profit

288 （13.0%）294 （13.1%）

5101.9%

SG&A

164（7.4%）

167（7.5%）

3102.0%Operating income

124（5.6%）

126（5.7%）

2101.6%

Ordinary income

124（5.6%）

130（5.8%）5104.7%

Net income attributableto owners of parent

76（3.4%）76（3.4%）0100.2%©2018 Aeon Delight All Rights Reserved

3

Sales by Segment
YoY increase in 5 segments. Construction work is affected by the partial segment reorganization.
FY2/17 3Q

FY2/18 3Q

PercentagechangeFacilities management380395104.0%

Security services

304

325

106.6%

Cleaning services

400

413

103.3%

Construction work

366

327

89.4%

Materials/supplies
sourcing services

386

378

97.9%

Vending machineservices245

245

100.2%

Support services

145

152

105.1%

Total

2,228

2,238

100.4%(100 million yen)

* Executed partial reorganization between each of the cleaning, security, construction, and support segments(Installation of safety camera equipment , construction works projects ⇒ Security, Waste material commissions support ⇒ Cleaning)©2018 Aeon Delight All Rights Reserved4

Initiatives by Segment
Facilities
management

Earnings increased thanks to new orders. Started development of an energy-saving and laborsaving business model with sensing technology to adapt intelligent technology in facilities.

Security services

Promoting the systematization of entrance/exit management and security patrols for laborsaving. Working to improve the work environment and to create a new system for securing labor
force.

Cleaning services

To improve profitability, continued to create quality standards based on the characteristics ofeach facility. Promoting sale of cleaning equipment and introduction of eco-friendly equipment.

Construction work

Promoting proposal activity for renovation work accompanying revitalization and tenant
replacement at large commercial facilities. Increased orders from nationwide companies forrenovation works.

Materials/supplies
sourcing services

Increased orders for packaging materials for AEON PB products. To improve profitability,
working to improve the accuracy of demand forecasting systems and to reduce inventory
storage costs and procurement costs.

Vending machineservices

Worked to expand sales of next-generation vending machines and promoted verification of themicro-market business (automated store at offices) targeting small business areas for practicalapplication.

Support services

Orders for IFM services received in the previous fiscal year contributed to the growth. InKAJITAKU CO., LTD., both the housework support services and the store support services,which are two pillars of their business, performed well.

©2018 Aeon Delight All Rights Reserved5Consolidated Balance Sheet（100 million yen）

Liabilities andnet assets

FY2/183Q

AssetsFY2/17

FY2/183Q

Current assets

1,124

1,187

63

Current
liabilities

440447

7

Tangible fixedassets

9097

6Fixedliabilities

3330▲3Intangible
fixed assets

9082▲8474

478

4

Investments,etc.

8985▲3Shareholder’sequity

885

932

47

Fixed assets

270266▲4Total net assets

92097554

Total assets

1,395

1,453

58

Total liabilities
and net assets

1,395

1,453

58

Difference

Totalliabilities

FY2/17

Difference©2018 Aeon Delight All Rights Reserved

6Quarterly Performance for the Past Three Years：Sales
Quarterly sales（100 million yen）

800

705

754 755762
722 759679

714 7207037182015年度FY2/16600

2016年度FY2/17400

2017年度FY2/182001Q（100 million yen）

2Q

3Q

Total quarterly sales

3000
2106

2000
1000

4Q

1427

2810 2947

2228 2238

1514 1518

FY2/16
2015年度
2016年度FY2/17705 754 755

2017年度FY2/1801Q

2Q

3Q

4Q
©2018 Aeon Delight All Rights Reserved

7Quarterly Performance for the Past Three Years：Operating income
Quarterly operating income（100 million yen）

60
403639 404744 45

47 48
38 39 38

2015年度FY2/162016年度FY2/1720

2017年度FY2/18

01Q

2Q

3Q

Total quarterly operating income（100 million yen）

200167 172

150

119 124 126

FY2/16
2015年度

81 85 88

100504Q

2016年度FY2/1736 39 40

2017年度FY2/18

01Q

2Q

3Q

4Q
©2018 Aeon Delight All Rights Reserved

8(Reference) Initiatives for the Fiscal Year Ending February 2018

Initiatives for FY2/18① Development of IFM service model in Asia
② Measures to Expand Sales by Area
③ Utilization of Technology④ Expansion of Orders for Renovation⑤ "Work Style Reforms", Strengthening
Organizational Capabilities©2018 Aeon Delight All Rights Reserved

① Early establishment of IFM service model

Development of IFM service model in Japan and China
Strengthen salesorganization
Establish IFM sales office in Shanghai

Application of IT in IFMbusiness
Promote actual measurement of work
processes anddevelopment/introduction of reportingsystems©2018 Aeon Delight All Rights Reserved

② Measures to Expand Sales by Area
Japan

・Strengthen sales structure by business type (hospitals, hotels, offices, etc.)

・Increase orders for construction (revitalization of commercial facilities, officelayout, etc.)

・Increase orders in 5 priority markets
・AD Jiang Su: Intensive ordrs for FM services in the redevelopment area

China

・Wuhan Xiaozhu: Expand catering business which is demanded*5 priority markets① Mid to high-end residence ② Mid to high-end shopping center③ Retirement home, Hospital, Nursing care facility ④ High-end factory⑤ Transport infrastructure facility

ASEAN

・ Malaysia: Start full-scale facilities management service in the large market
・ Vietnam: Increase quality of facilities management, cleaning, and security.
Expand orders for comprehensive facilities management©2018 Aeon Delight All Rights Reserved

③ Utilization of Technology

Adapt intelligent technology in facilities【Phase 1】

Automatic energy-saving control through open network system
Introduced in AEON Mall Suzhou Park©2018 Aeon Delight All Rights Reserved④ Expansion of Orders for Renovation- Process of replacement of commercial facilities tenants -Total support from design and planning right through to after-maintenance
FY2/17 ResultsStoreclosure works

Temporaryenclosurework

Restoration
work · partition
division work

Peripheral
supportaccompanying
these works

Revitalization work

210 contracts

Temporary enclosure, Restoration work, Renovation work

2,843 contracts
Store opening
works

Preliminary
surveyDevelopment plan

Planning
designDesign,construction

Interior
supervision

Construction,
Management

DeliveryAftermaintenance

Facilitymanagement,
Cleaning,Security©2018 Aeon Delight All Rights Reserved

⑤ "Work Style Reforms", Strengthening Organizational Capabilities
Structuring of proposal competition throughin-house SNS "FM-1 Grand Prix"
Posting, sharing and evaluating best practices oneach site

A total of 1,186 ideas were gatheredin FY2/17

Improvement activities based on clean crews at
cleaning sites: "Efforts to Pursue

Ease of Working“
As we celebrate our second year, we areexpanding the area from Japan to Asia
■ Presentation of activities©2018 Aeon Delight All Rights Reserved

Business Forecasts for FY2/18(100 million yen)

Net sales

FY2/17 Results（Ratio to sales）

2,947 （100.0%）

FY2/18 Forecasts（ Ratio to sales ）Percentage change

3,050 （100.0%）

103.5%

Operating income

172（5.9%）180（5.9%）

104.3%

Ordinary income

173（5.9%）180（5.9%）

103.6%Net income attributableto owners of parent

102（3.5%）

107（3.5%）

104.5%©2017 Aeon Delight All Rights Reserved

16Shareholder Return
Increased dividends for 12 consecutive years since FY2/06 and aim for 13 years of growth70

Dividend
配当金Commemorative
記念配当
dividend

Dividend
配当予想（円）
forecast (yen)Dividend yield
配当性向6045.06140.035.05030.04025.0520.03046204850525415.040341015817.52210.0275.0

900.0
FY 2/05 FY 2/06 FY 2/07 FY 2/08 FY 2/09 FY 2/10 FY 2/11 FY 2/12 FY 2/13 FY 2/14 FY 2/15 FY 2/16 FY 2/17 FY 2/18
2004
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017©2017 Aeon Delight All Rights Reserved17

Thank you for your attention.
If you have any questions or comments, please contact us below.
■ These materials contain statements about forecasts and estimates relating to the future plans, strategies, and performance ofAEON DELIGHT.
◇ These statements are based not only on past performance, but also on assumptions based on information currently available tothe company.
For this reason, please note that the actual performance may differ from our estimates.
■ The information contained in these materials has been prepared by the following methods if not specifically stated otherwise.
◇ All statements are based on consolidated results◇ All figures of less than 100 million yen have been rounded down◇ Percentages have been rounded off to one decimal place

AEON DELIGHT CO., LTD.
(Stock code: 9787)

IR Contact Yoshiyuki KyomotoGroup Strategy Div.
TEL 043-351-2563
Or visit our website at:
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This presentation has been prepared based on the information available as of the date of the disclosure (January 10, 2018). The business
forecasts may be revised due to various factors that may arise in the future.