Azure OpenAI
Generative AI 2-Day Workshop

Why Microsoft with Softchoice?
A global leader#1607

Azure consumed revenue partner
in North America

CSP Customers

Microsoft Gold Competencies

142

2,200+500+

Microsoft certified individuals

Technical assessments delivered annuallyTechnical FTE’s

Elite Global Microsoft
Licensing Partner#1 in Canada#5 in North America#8 in the World

2

Member of an select group of65globally managed Microsoftpartners.
One of only
25 Azure Expert MSP + LSP Partners

13

“Softchoice’s commitment
to technical excellence
sets them apart. They
have 142 Microsoftcertified experts with 13
Gold competencies andwere one of the firstaccredited Microsoft
Azure Expert managed
service provider.”– Microsoft Publication
3Microsoft AI Portfolio
Partner Solutions

Applications

Business Users

Application Platform
AI Builder

Power BIPower Apps

Power Automate

Power Virtual Agents

Scenario-Based Services
Applied AI Services

Bot Service

Cognitive Search

Form Recognizer

Video Indexer

Metrics Advisor

Immersive Reader

Customizable AI Models
Cognitive Services

ML Platform

4VisionSpeechAzure Machine Learning

Language

Decision

OpenAI Service

Developers &Data Scientists

Azure OpenAI

Top Capabilities and Use Cases
Content generation••

Call center analytics: automatically generate responses tocustomer inquiries
Generate personalized UI for your website

Code generation• Convert natural language to SQL (or vice versa) for telemetry data
• Convert natural language to query proprietary data models• Code documentation

Summarization

Semantic search• Call center analytics: summary of customer
support conversation logs
• Subject matter expert document: summarization(e.g. Financial reporting, analyst articles)• Social media trends summarization• Search reviews for a specific product/service• Information discovery and knowledge miningExamples of multiple model use cases
End to end call center analytics: classification, sentiment, entity extraction, summarization and email generation
Customer 360: hyper-personalisation using timely summarization of customer queries & trends, search, and content generation
Business process automation: search through structured & unstructured documentation, generate code to query data models, content generation

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How Softchoice can help

Strategy•••••

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Generative AI Catalyst Workshop
Use Case Identification
Commercialization of Generative AI
Responsible AI and GovernanceEnterprise Grade Standards

Design and Architecture

Build• Product Selection• Solution Architecture• Roadmap and Integration Timeline•••••••

Minimum Viable ProductEnd User Training and Adoption
Prompt Engineering
Model Selection
Model Optimization / Fine Tuning
Integrate APIs
Integrate SearchDesign Studio Generative AI Catalyst Workshop
Our educational and use case discovery workshop is a 1-to-2-day workshop (ideally in person) which utilizes Design Thinking principles. The workshop is
highly interactive and will energize the team as we explore the art of the possible with Generative AI such as ChatGPT for your business use case. Our workshop
will result in actionable next steps forward.

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Workshop Objective

Outcomes

Deliverables• Education of Responsible AI• High level education of AI/ML concepts and• Enhanced understanding of generative AI andGenerative AI, such as Prompt Engineering• Identified high ROI use cases and success• Workshop Summary• Conceptual high level architecture document• Proposal with level of effort for Pilot/POC

OpenAI and Azure Cognitive Services• Identified types of generative AI targeted, suchIntended audience

Value Deployment• Conceptual architecture with Microsoft products• Vendor Specific Overview: OpenAI, Azure• (Optional and Recommended) Rapid Proof of• Discussion of potential Generative AI use

cases in your Industry: Art of the Possible• Discussion of proper use cases, or where other
AI/ML technologies are optimal• Workshop exercises to prioritize based on ROI• Discussion of what a Pilot/POC would include

7Azure Open AI offerings
criteria definedas Automation, Summarization etc.

identified based on current understanding(delivery platform)• Alignment on Pilot/POC• LOB Leaders• CxO stakeholders• Solution Architects• ML Engineers

Proven framework and set of capabilities to deliver your Azure AI
MVPs at scale

Expertise

Softchoice Azure AI experts from ourNorth American PS center to delivery
deliver the MVPs at scale

8Delivery Approach

Softchoice Design Studio leverages a
proven and tailored to AI agile delivery
methodology and approach which is
focused on delivering and measuring
value quickly and iteratively

Data Platform

AI-Assets

Comprehensive set of configurations
and templates for building the Azure
Data & AI Platform by eliminating theneed for advanced cloud infrastructure,
security, and data services expertiseA predefined MLOps pipeline built
on Azure. A set of Responsible AI
services integrated in the MLOPs
pipeline to ensure AI Governanceis fully integrated and enforced