Sustainability
Report 2020

SoftBank Group History

Our vision remains unchanged. Our business areas are always evolving.

Rise of the PC era

Supporting the penetrationof broadband in Japan

Promotion of an
information-oriented society

Enriching lives through mobile
communications businessHelping orchestrate
the AI revolution

Our Vision Is Consistent: Information Revolution – Happiness for everyone
Our Business Evolves
PC software

Internet and broadband

Mobile broadband

IoT, AI and smart robotics

1981 Foundation

1996

2000

2006

2014

2019

 S tarted as a distributor of
packaged software for PCs 1 E stablished Yahoo Japan
Corporation through joint
investment with Yahoo!
in the U.S. 2 M ade strategic investment
in Alibaba 3 A cquired Vodafone K.K.
Entered mobile
communications business 4 P epper is born

 A nnounced launch of
new technology fund
focused on Latin
America

1994

2001

 S oftBank Holdings Inc. establishedin the U.S. to invest strategically inInternet-related companies L aunched Yahoo! BB,
a comprehensive broadband
commercial service

2004

1

 A cquired Sprint, a U.S.
telecommunications company* Completed merger with T-Mobile in April 2020

Internet business inJapan, SoftBank Corp. (current
SoftBank Group Corp.)
established Yahoo Japan
Corporation (current Z Holdings
Corporation) throughjoint investment with Yahoo!
Inc. in the U.S., after taking a
stake in it in November 1995.
1996 was a remarkable year
for SoftBank as the company
moved to launch an increasing
number of Internet-related
businesses and subsidiaries.

  A cquired UK-based
Arm, looking aheadto the IoT era

2017  S oftBank Vision
Fund 1 started
operations 5 A cquired JAPAN TELECOM CO., LTD.
Entered fixed-line
telecommunications business
2 To launch a full-scale

Masayoshi Son studied at the University of California,
Berkeley in the U.S. and immersed himself in various
inventions and businesses. Then he decided to return toJapan to start a new business of his own. While studying in
the U.S., he came across a striking picture of a microchip ona science magazine, which convinced him that the age of
personal computers was coming. He moved on to launch
the very first business to distribute PC software throughout
Japan. He named his company SOFTBANK Corp. Japan(current SoftBank Group Corp.) —a software bank thatwould serve as the infrastructure of the new informationsociety to be built in Japan.

2013

2016

2019
 A nnounced launch of
the SoftBank Vision
Fund 23

4

5

The two companies, current Alibaba Group Holding
Limited and SoftBank Group Corp., built a close
relationship through business partnerships, joint
ventures, joint investments, and other collaborations.

Believing in the arrival of the mobile internet era,
SoftBank intended to build a mobile communications
business from scratch. But it had the opportunity toacquire Vodafone K.K.’s shares and entered the mobile
communications business.

SoftBank Vision Fund 1 is established to invest incompanies with the potential to bring about the AI
revolution. The fund aims to energetically drive thenext stage of the Information Revolution forward by
investing in innovative technologies and entrepreneursthat promise to shape the future.

1

Message from the Chairman & CEO

About the SoftBank Group

Corporate Philosophy

Information Revolution – Happiness for everyone

Guided by our corporate philosophy,“Information Revolution – Happiness for everyone,”
the SoftBank Group continues to grow and advancetoward its aim of becoming the corporate groupneeded most by people around the world.

VisionBecoming a corporate group needed most by people around the world
The SoftBank Group’s aim to contribute to people’s happiness through the Information Revolution, and to become“the corporate group needed most by people around the world.” To achieve its vision,
the SoftBank Group will continue to concentrate its operations in the information industry,
and advance the Information Revolution with leading technologies essential to the times and superior business models.

Cluster of No. 1 Strategy

Concerns over climate change, the widening of disparities, racial and gender inequality and other

The SoftBank Group is endeavoring to form a corporate group that will continue to grow for the next 300 years
by implementing the Cluster of No. 1 Strategy, our unique strategy for adapting to the changing times by continuing to change ourselves.
The goal of the Cluster of No. 1 Strategy is to form a diverse group of companies that have outstanding technologies and business models
in specific fields and encourage them to generate synergies so that they can grow together as the SoftBank Group.
Building a cluster of leading companies has the advantages of increasing overall competitivenessand making it easier to reshuffle group companies through flexible group management.

challenges that we face are becoming increasingly global and are threatening not only companies,
but the perpetuity of humankind itself.

Business Summary

The rapid spread of COVID-19 is impacting global economic activities and the lives of people
around the world on an unimaginable scale, and we are facing an unprecedented crisis.
Even under such circumstances, we should not give up on hope for the future. Our history showsthat humanity can utilize its collective wisdom and do its utmost to solve any issue when confronted
by a crisis. I believe the SoftBank Group will continue to help solve global challenges and support
the sustainability of humankind and the planet by continuously leading the Information Revolution
through accelerating innovation and technological evolution.
Our corporate philosophy, “Information Revolution – Happiness for everyone,” embodies ourdetermination to bring happiness to everyone, even to future generations 300 years from now.

Segments

Core companies

Net sales

6,185.1
SoftBank Vision
Fund and Other
SBIA-Managed
Funds

Investment activities by SoftBank Vision Fund

SoftBankP rovision of mobile communications services,sale of mobile devices, and provision ofbroadband and other fixed-line
communications services in JapanTo create a world where people can live in harmony with the earth and realize a sustainable
society, the SoftBank Group will fulfill its responsibilities as leader of the Information Revolution.
December 2020
Representative Director, Corporate Officer, Chairman & CEO
Masayoshi Son

Main businesses

S B Investment Advisers(UK) Limited
S oftBank Vision Fund L.P.

S oftBank Corp.
Z Holdings
Corporation

4,862.5

Internet advertising and e-commerce businessArmDesign of microprocessor intellectual property
and related technology

A rm Limited

S ale of software tools and provision ofsoftware services
206.7

Brightstar

D istribution of mobile devices overseas

B rightstar Corp.

* F ollowing the sale of all Brightstar shares, Brightstar has been removed from the reportable segments from three-month period ended September
30, 2020.

2

955.4
196.2
-35.7

SoftBank Vision Fund and Other SBIA-Managed Funds* 1
SoftBank
ArmBrightstar
Other* 2
Reconciliation(FY2019/Billions of yen)
*1 Net sales are not recorded for this segment as it is not engaged in the sale of goods and services.
*2 O ther includes the business results from PayPay Corporation, Fortress Investment Group LLC, Fukuoka SoftBank HAWKS Corp., and the investment fund business in Latin America.

3

Ta b l e o f C o n t e n t s / E d i t o r i a l P o l i c y

Message from the Chief Sustainability Officer

Sustainability of the SoftBank Group 
P.1

SoftBank Group History

P.5

Message from the Chief Sustainability Officer

P.2

Message from the Chairman & CEO

P.6

Sustainability of the SoftBank Group

P.3

About the SoftBank Group

P.8[Feature] COVID-19 Initiatives

P.4

Table of Contents/Editorial Policy

Help shape the next 300 years
for our future generations and the planet
The SoftBank Group’s philosophy, “Information Revolution – Happiness for everyone” embodies our determination
to bring happiness to everyone, even to future generations 300 years from now.

ESG Information 

To create a world where people can live in harmony with the earth,
the SoftBank Group will fulfill our responsibility as leader

Environment 
P.10 Environmental Initiatives

Basic Approach
Enhanced Environmental
Awareness

P.11 Environment-Friendly Supply Chain

Initiatives to Address Climate
ChangeParticipation in Japan Climate
Initiative
P.12 Enhanced Energy Efficiency

in the Information Revolution to realize a sustainable society.

PICK UPG
 eneration of Renewable Energy

P.13

Initiatives to Achieve Wider Use andExpansion of Renewable Energies

Message from the Chief Sustainability OfficerC onverting Electricity Used by Base Stations
to Renewable Energy

Think ThroughWhat We Can Do for the World:N ew Head Office Building Saves Energy,
Conserves Water, and Contributes to
Biodiversity

Achieving a Sustainable Society
through Corporate Management

Society 
P.14 Respect for Human Rights

Basic Approach
Human Rights Promotion Structure

P.16 - Career Development Management- Education Program to Identify andFoster Successors- Diversity and Inclusion

P.15 Creation of Sound Working P.17 PICK UP

EnvironmentC OVID-19 Initiatives for Employees

P.19 Participation in Community

Basic Approach
Board Director, Corporate Officer, Senior Vice President,
CFO, CISO & CSusO

P.20 PICK UP

E merge

Basic Approach
Human Resources Strategy

PICK UPP rogram Assisted by Pepper

S B Opportunity FundYoshimitsu Goto

T OMODACHI

P.18 Labor Practices

SoftBank Leadership Program

Industrial Safety and Health

Governance 
P.21 Corporate Governance

P.25 Compliance

Basic Approach

SoftBank Group Code of Conduct
Group Compliance Structure

P.22 Corporate Governance System

Initiatives of Board of Directors,
Committees, and Audit &Supervisory Board

P.28 Information Security

Principles for Information Security
Group Information Security
Governance Structure

P.26 Ethics & Compliance Helpline

Group Information Security
Governance Liaison Council(Internal Reporting System)
P.27 Efforts to Promote Ethics andP.23 Board Directors and Audit &Supervisory Board Members
P.24 Evaluation of the Effectiveness of

the Board of Directors

Compliance (Educational/
Awareness Program)Anti-corruption Initiatives

P.29 Risk Management

Risk Management System
Risk Management Initiatives- I ncreasing Anti-corruption Awareness- Political Contributions

Editorial Policy
Guidelines Referenced

Sustainable Development Goals (SDGs)

Planning and
Editorial Policy

The purpose of this report is to communicate the SoftBank Group’s sustainability initiatives to as many stakeholders as possible. Activities aredescribed in the categories of Environment, Society, and Governance (ESG) to more comprehensively convey the overall initiatives of theGroup.
In principle, the scope of the report is initiatives conducted in fiscal 2019, but for the list of officers and our COVID-19 initiatives, we haveprioritized conveying the latest information, so some information from fiscal 2020 is also included.
The CSR activities that SoftBank Group Corp. has been actively pursuing are now being integrated into sustainability activities, and going
forward, we intend to contribute to achievement of the Sustainable Development Goals (SDGs) as well.
* A s of September 30, 2020, the Company has four reportable segments: Investment Business of Holding Companies, SVF1 and Other SBIA-Managed Funds,
SoftBank, and Arm.

Reporting andDisclosure Media

Investor Relations
Report A nnual Securities Report*
Annual Report C orporate Governance Report

Website Investor Relations

As the world recognizes global risks and works totechnology over the past few decades has enrichedaddress the situation, every single company is awarethe lives of many people, but we also now faceof sustainability and ESG. However, without

serious problems, including climate change andunderstanding the real meaning of sustainability, weother environmental issues, poverty, the digitalend up with short-term solutions, and we will neverdivide, human rights violations and other social

be able to address the real issues. We need to thinkchallenges. While facing the spread of the COVID-19

through what we can do for the world as a company

pandemic worldwide, corporate responsibilities thatthat sees the big picture, imagine how people andaccount for global risks are becoming even bigger,

what the world will be like in 300 years, and bringand companies are expected to solve issues in athose thoughts to our business. This is what is being

timely and appropriate manner in an uncertain andasked of our company, and these are the sustainability

increasingly complex environment.

initiatives we should be addressing.

Reinforcing our commitment to these responsibilities,

We will continuously strive to realize our corporate

SoftBank Group Corp. established the Sustainability

philosophy, “Information Revolution – Happiness forCommittee as a forum to discuss material challenges

everyone,” by fulfilling our broad responsibilities.

to our sustainability. As Chief Sustainability Officer(CSusO), as well as CFO of the Company, I will leadthe Sustainability Committee, encourage discussions
on sustainability among management, respond to

Sustainability

requests from stakeholders, and promote initiatives Sustainability Reportto achieve sustainable management and a R eports to Shareholders*sustainable society.

* Japanese only

4

The development and globalization of information Sustainability

5Sustainability of the SoftBank GroupSoftBank Group Sustainability Principles

Our Material Issues – Strategic Material Issues

The SoftBank Group has established “the SoftBank Group Sustainability Principles” as a guideline for the

SoftBank Group Corp. classified social issues from two perspectives: the importance to stakeholders and to ourGroup’s sustainability initiatives, so as to achieve sustainable growth by meeting the expectations of customers,

business. Among these social issues, we identified eight key issues as Strategic Material Issues that we must

shareholders, creditors, business partners, employees, and all other stakeholders. Based on this policy, we haveprioritize. Our Strategic Material Issues are identified as follows:

identified material issues reflecting the business characteristics and social demands of each Group company.

Step 1

Step 2

Step 3

Identification of Issues

Materiality Analysis

Identification ofMaterial Issues

Identify related social issues

 nalyze the importance ofA
social issues to stakeholders
and the GroupIdentify the Strategic MaterialIssues that the Group shouldtackle through business practice

Refer to external guidelines and theopinions of outside experts to
identify social issues in the social andbusiness environments surrounding
the Group’s main businesses.

Analyze the importance of the issues
identified in Step 1 from two
perspectives: “issues that stakeholders
consider important” and “issues that
we consider important for oursustainable growth.”

Based on the results of the analysis
in Step 2, we identify Strategic
Material Issues to be addressedwith priority.

For autonomous promotion of our sustainability initiatives, we have established six activity themes.

Activity Themes – Our Direction

1. Drive sustainable growth and innovation in society by uniting wisdom and knowledge
2. Take responsibility by responding to emerging issues that come with technological advancement
3. Ensure the growth of the future generations and our business by creating higher quality employment for all
4. Leverage breakthrough technologies to resolve environmental issues, including energy problems
5. Demonstrate highly transparent governance and integrity to win further trust of our stakeholders
6. Maximize our potential as a group by joining forces with people around the world to make a positive
impact on society(Top priority)

Strategic Material Issues

Issues to be strategically prioritized

Sustainability Promotion Structure

Climate Strategy
Human Capital Development
Corporate GovernanceAnti-corruption

To accelerate our sustainability initiatives, we established a new post of Chief Sustainability Officer (CSusO) in
SoftBank Group Corp.
We also established the Sustainability Committee to promote sustainability activities. The committee ischaired by the Chief Sustainability Officer and is comprised of several Senior Vice Presidents and the head of
the Sustainability promotion division. The Sustainability Committee discusses important sustainability issues
and promotion policies for the SoftBank
Group and reports its key decisions andimportant issues with significant impacts
to the Board of Directors on a regularbasis. In addition, we will keep close
communications with Group companies

SoftBank Group Corp.
Board of Directors
Instruction
Supervision

ReportSustainability Committee
Chairperson: Chief Sustainability Officer

to promote sustainable management

Cooperation

Secretariat
Sustainability Promotion Group
Instruction
Supervision

Labor Standards

Importance to stakeholders

June 2020 and appointed Mr. Yoshimitsu Goto, Board Director, Corporate Officer and Senior Vice President of

Innovation Management

Privacy and Data
SecuritySocial Supply Chain
Corporate CitizenshipMarket Opportunity
Sustainable Finance

Human Rights
Pollution and Resources

Risk Management

Environmental Supply Chain

Access to
Communication

Health and Safety(Top priority)

Importance to our business

Related Departments
Response
Reportthroughout the Group.
Major Subsidiaries

Strategic Material Issues will be reviewed as needed to reflect changes in society and the environment, theexpectations of stakeholders, and changes in the business practice of each Group company, with the aim ofachieving sustainable growth for the Group as a whole.

Initiatives for the SDGs
Based on our corporate philosophy, “Information Revolution – Happiness for everyone,” SoftBank Group Corp.
aims to realize a society where people all over the world can live happily and prosperously. Together with the

P.9

P.20

P.17

P.12-13

P.18

P.17

P.13

Group companies that conduct business globally, we will work to contribute to the SDGs by addressing the six
activity themes stipulated in our Sustainability Principles.
6

7

[Feature] C O V I D - 1 9 I n i t i a t i v e s

COVID-19 Initiatives
In response to COVID-19, the SoftBank Group is actively working to prevent the spread of the virus by donating
antibody testing kits to medical institutions and establishing a PCR inspection center, among other initiatives.
At investees, issues related to the spread of the virus are addressed through initiatives that leverage thestrengths of each company, including online medical exams, educational services, daily living assistance suchas food delivery, and medical support for the development of treatments and a vaccine.

SoftBank Group Corp.

Preparing antibody testing kits
for shipment

SoftBank Vision Fund 1
SoftBank Vision Fund 1 Portfolio companies have undertaken initiatives in response to COVID-19. Notable cases are presented as follows.

Medicalresponse

SoftBank Group Corp. launched Coronavirus Inspection Center Corp. in July 2020, in order to help prevent the spread of
COVID-19 and normalize economic activities as quickly as possible. Coronavirus Inspection Center Corp. provides safe,
high-quality saliva PCR tests at a low price in order to help create the conditions necessary for people to feel safe and secure.

Aiming to help prevent the spread of infection and normalize economic
activities through expanding the screening tests

approximately 328 thousand kits as of September 30, 2020.
P18 Industrial Safety and Health [PICK UP] COVID-19 Initiatives for Employees

Working to prevent the spread of COVID-19 and normalize economic activities as quickly as possible[VOICE] Interview with the President of Coronavirus Inspection Center Corp.

In order to eliminate serious shortages of personal protection equipment (PPE) caused by
the pandemic, we procure masks, face shields, goggles, protective clothing, gowns, andnitrile gloves, and have supplied them at cost since May 2020 to the government,
municipalities, and medical professionals. As of October 31, 2020, we have supplied around
350 million masks and approximately two million pairs of nitrile gloves.
Moreover, we also supply antibody testing kits free of charge to medical institutions andother organizations that need to confirm the spread of infection. We have provided
Internal Initiatives

Coronavirus Inspection Center Corp.

Fanatics

Fanatics raised $59M for US food charities through the All-in Challenge, an online auction for celebrity experiences/products. They also converted a US factory for MLB Jerseys to manufacture and donate masks and gowns to frontline
workersFlexport

Flexport raised over $8M and helped source, fund and deliver over 171M critical supplies

Roivant

Roivant is rapidly advancing clinical-stage trials for treatment of Acute Respiratory Distress Syndrome caused by
COVID-19

VIR

Vir is isolating antibodies to potentially treat or prevent COVID-19 infections

Flexport + Clutter

In the U.S., Flexport and Clutter are working together to move Personal Protective Equipment (PPE) to the frontlines.
Flexport is handling shipping and Clutter is providing storage facilities and delivering this protective gear tohealthcare workers

Organizational
response

Collective HealthCollective Health launched a COVID-19 website to the public with 60-second Risk Assessment tool to encourage
self-isolation

Greensill

Greensill launched Earnd, a free app to help UK healthcare workers get paid every day, instead of waiting until theend of the month

MapboxMapbox is helping organizations, such as Centers for Disease Control and Prevention (CDC) and World HealthOrganization (WHO), with real-time data visualization of the outbreak to target support needs

Grab + Tokopedia

Grab, Tokopedia and OVO jointly contributed IDR 1 billion to Indonesia’s Taskforce for Accelerating Handling of
COVID-19

Societal
response

Ping An Good Doctor Ping An Good Doctor donated 450K masks immediately to Wuhan at the start of the pandemic, and rapidly assisted
56 provinces with online medical consultation, education and prevention

DiDi

Didi setup a $10M fund to support drivers infected with COVID-19, and provided free transport for medical workers
and communities in Wuhan, China at the start of the pandemic

DoorDash

DoorDash cut commissions by 50%, benefiting 150K US local restaurants, and launched a United Way partnershipto deliver food and goods to vulnerable populations. They also offered at-cost and subsidized delivery for non-profit
organizations responding to COVID-19

OYO

OYO is providing free stays to healthcare workers in the U.S. and potentially other geographies; providing
quarantine sites in India

Paytm

PayTM partnered with KVN Foundation to offer 75K meals to daily wage workers per day, and raised over Rs 100 Cr
for the Prime Minister’s Fund to fight coronavirus, with the aim to raise Rs 500 Cr

Rappi

Rappi delivered 500K free meals to hospital workers in Latin America, setup a support fund for infected couriers andtrialed robot deliveries to reduce potential infections among couriers

Uber

Uber pledged 10M free rides and meals to support healthcare workers, feed first responders, support local
restaurants and move critical supplies with Uber Freight

REEF + Uber

In the U.S., REEF Technology and Uber are partnering to deliver needed goods to consumers. REEF converted parking
lots into fulfillment centers and launched its online “Stock-Up Mart” on UberEats’ technology platform. UberEats
manages last mile delivery of goods to consumers

Coronavirus Inspection Center Corp. is a subsidiary of SoftBank Group Corp. that broadly
provides PCR tests to society in order to help prevent the spread of COVID-19 and normalize
economic activities as quickly as possible.
The SoftBank Group made the decision to launch a PCR testing business despite not having
experience in this area because we realized that early detection of those infected who have no
symptoms or mild symptoms is indispensable to normalizing Japan’s economy as quickly as
possible, and that it would be necessary to establish a system that allows people to receive
Masato Ikeda
screening tests at a high frequency.
Coronavirus Inspection Center Corp.
Since we did not have specific experience in this area and because the initiative goes beyond
President
conventional measures for infectious diseases, there were some challenges to overcome for its
realization. However, as stated in our corporate philosophy, “Information Revolution –Happiness for everyone,” it is our mission to promptly provide the businesses that society needs
and contribute to people’s happiness. Motivated by this strong sense of commitment, we launched the business in a shortperiod of time. In doing so, we focused primarily on price, quality, and speed.
Price — To enable people to be tested at a high frequency, tests must be provided at a low price. As a result of our efforts
in sourcing supplies for the tests and because as a social contribution business we don’t take a profit in providing
the service, we were able to reduce the testing charge to around one-tenth of the standard price.
Quality — H igh quality was achieved by coordinating with medical institutions with experience in infectious diseasemeasures.
Speed — W ith conditions constantly changing, responding with a sense of urgency is extremely important. We were able
to build a testing system very quickly, in less than a month.
As of November 2020, we can administer around 5,000 tests a day, and our PCR tests are provided to local municipalities
and various other institutions. The tests are used in various settings and applications. For example, they are used to preventthe spread of infection to people with a high risk of developing severe symptoms at senior care centers and welfare facilities
for people with disabilities. They also enable stable operations in the manufacturing industry, where it is essential thatfactory employees report to work. Furthermore, they ensure the continuation of sports and other events through rigorous
testing of players and staff members.
Going forward, we will continue working to build a flexible system capable of accommodating changing needs in order tosupport the establishment of conditions that allow people to live with peace of mind.

Company Information

Detailed information is provided online. Access via the QR code.

Characteristics
Administers a testing facility that conducts saliva PCR tests for COVID-19 on a
dedicated basis, functioning as an officially registered clinical laboratory. As a
non-profit social contribution business, provides testing with characteristics
that include 1. low price, 2. simple and easy sample collection, and 3. fast
response.
Testing Process Inspection Center

1) Apply4) Send sample

2) Receive kit3) Collect sample
5) Test6) Receive results* As of November 5, 2020. Press releases, etc. of each portfolio company. Portfolio company names have been abbreviated.

89

Environment
Specifically, we require employees to consider the environment in their everyday work, including control
and reduction of the emission of greenhouse gases and handling of industrial waste, and provide training
sessions to promote understanding of the Code of Conduct.
In addition, SoftBank Corp. provides “ECO Training” through an e-learning program to help employees
acquire basic knowledge and raise awareness of environmental issues. Employees can learn about

Environmental Initiatives
Rapid progress in science and technology has been the driving force by which we, as humankind, haveachieved the present economic growth. Unfortunately, these activities have also upset the balance of theenvironment, and caused or worsened problems such as abnormal weather stemming from climate change,
depletion of resources, and changes in ecosystems.
Recognizing that continuing on this course will have a considerable impact on business sustainability andgrowth, the SoftBank Group will assess the impact of its business activities on the environment and will work
to reduce CO2 emissions and conserve energy. We are also actively driving forward initiatives that contribute tosolving problems through business—for example, by entering the power generation business to promote thewidespread use of renewable energy that can be supplied safely and continuously. There are great business
opportunities for the Group in providing cutting-edge technology and services to solve environmental
problems that face society.

environmental sustainability and improvement from four perspectives: global environmental issues;
trends in the world and Japan; regulations and corporate initiatives, and explanations of legal
regulations. E-learning courses on appropriate processing of industrial waste and the Electronic Manifest
System are available to relevant employees. Employees can also access these e-learning courses on
demand from their iPads or iPhones.

Environment-Friendly Supply Chain
In order to promote environment-friendly business activities, the SoftBank Group communicates ourstance to suppliers and asks that suppliers acknowledge their importance. The SoftBank Group willproactively undertake relevant environment-friendly procurement activities throughpartnership with our supplier stakeholders.
Find out more in our corporate website.

Basic Approach

Initiatives to Address Climate Change

To create a world where people can live in harmony with the earth, the SoftBank Group defines our vision
as to help shape the next 300 years for our future generations and the planet. In practice, from asustainability standpoint, we aim to leverage breakthrough technologies to resolve environmental issues,
including energy problems. We will communicate with the SoftBank Group stakeholders about theactions we are taking to proactively address environmental issues and maintain and preserve a healthy
global environment.
Major operational bases of SoftBank Corp. have established and operate an environmental

The SoftBank Group has endeavored to promote the wider use of renewable energies aimed at achieving
the mix of reduction of environmental burden and sustainable development, looking to the next 300
years. As global warming, environmental changes and natural disasters, which are caused by climatechange, worsen year by year, we recognize that efforts to address climate change are global and urgent
social challenges.
In order to realize the society we are proud to hand down to our children and future generations, theSoftBank Group has endeavored to address the preservation of the environment through the reductionof CO2 emission and energy savings in business activities. The SoftBank Group will roll out social

management system (EMS) under the International Organization for Standardization’s ISO14001
Standards. The EMS is regularly reviewed on a timely basis and is continuously improved based on theeffect of business activities on the environment. SoftBank Corp. strives to comply withenvironmental laws and regulations. There were no violations of environmental laws andregulations in fiscal 2019.
Find out more in our corporate website.

Enhanced Environmental Awareness
The SoftBank Group established the “SoftBank Group Code of Conduct,” which is thoroughly
disseminated to all Group employees. The Code of Conduct states that we are committed to:· Introduce innovative solutions that provide a positive environmental and social impact.
· Lead globally and act locally to reduce and improve our impact on the environment.
· C onduct our business activities with consideration for the global environment and the effective
utilization of limited natural resources.

10

initiatives with new and innovative technologies that contribute to mitigating the climate change effect.

Participation in Japan Climate Initiative
SoftBank Group Corp. and SB Energy Corp. are inaugural members of
the Japan Climate Initiative, a network created in 2018 to strengthen
the dissemination of information and the exchange of opinions andviews by companies, local authorities and NGOs that proactively
tackle climate changes. The Japan Climate Initiative was formed by
CDP Japan, WWF Japan, and the Renewable Energy Institute. Its
objective is joining the front line of the global push fordecarbonization from Japan. The SoftBank Group is committed to promoting the initiatives ofdecarbonization through its own business activities while proactively addressing climate change incollaboration with various actors.

11Enhanced Energy Efficiency
The devastation caused by the Great East Japan Earthquake and the incident at TEPCO’s Fukushima
Daiichi Nuclear Power Plant stimulated interest in energy demand and power-saving programs in Japan,

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Environment
Initiatives to Achieve Wider Use and Expansion of Renewable Energies
In July 2011, SoftBank Group Corp., together with local governments, established the Renewable Energy

profoundly impacting people’s lives throughout the entire country. The SoftBank Group recognizes

Governors’ Alliance at the prefecture level and the Renewable Energy Governors’ Alliance for Designatedenergy issues as a challenge that concerns all of Japan and believes that the wider use and expansion ofCities at the urban level and began serving as secretariat for these two alliances. Through the alliances,clean and safe renewable energy represented by solar energy or wind power generation are one of thetogether with 34 prefectures throughout Japan and the local governments of 19 cities, the SoftBank

solutions from the long-term perspective over 100 or 200 years.

Group shares policy recommendations and information to promote the wider use of renewable energies.
Softbank Group Corp. is also an active member of the Global Energy Interconnection Development and

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Cooperation Organization, an international renewable energy-related organization aimed at building a
global power grid to utilize renewable energy. It has greatly contributed to the development ofGeneration of Renewable Energy

renewable energies inside and outside Japan.

With the aim of combining renewable energy and technology to realize a convenient, comfortablesociety, SB Energy Corp. is building a platform that supplies energy safely and continuously.
The renewable energy power generation business, which SB Energy Corp. has been developing since its
establishment in 2011, operates 41 mega solar power generation plants and 2 wind power generation
plants in Japan. In addition, in Mongolia’s Gobi Desert, SB Energy Corp. operates “Tsetsii Wind Farm,” its
first wind power generation project, while operating a solar power generation plant in India.
Also, since 2012, the company has been conducting an experience-based environmental education
program. To date, more than 2,500 children have participated in the program, which encourages
participants to think independently and creatively about energy.
In addition to its power generation business, the company is conducting a virtual power plantverification project aimed at the effective utilization of power grids and investing in startups whosebusinesses are highly compatible with renewable energy.

Converting Electricity Used by Base Stations to Renewable Energy
SoftBank Corp. rolled out an initiative to switch all base stations across Japan to use renewable energy. *1
From September 2020, it has been utilizing renewable energy-based “non-fossil fuel energy certificates*2”
in order to lower its impact on the environment. To date, around 230 thousand locations *3 have been
converted.
Under the initiative, SoftBank Corp. is supplied renewable energy from SB Power Corp., a subsidiarythat operates a retail electricity business, with the goal using 30% or more renewable energy for theelectricity used by all base stations in fiscal 2020.
SoftBank Corp. is also gradually reducing greenhouse gases, with the aim of increasing the ratio ofrenewable energy used in the base stations by 50% in fiscal 2021 and 70% in fiscal 2022.
In addition to supplying renewable energy to base stations, SB Power Corp. actively promotes
businesses that mitigate environmental impact, providing services such as Shizen Denki, an electric
power service to promote the wider use of renewable energy and support forest conservation, and an
energy-saving service that uses proprietary AI technology. By strengthening initiatives like these,
SoftBank Corp. and SB Power Corp. will solve problems faced by communities and individuals, andcontribute to creating a sustainable society that the SDGs aim to attain.

New Head Office Building Saves Energy, Conserves Water, and Contributes to Biodiversity
The SoftBank Group plans to move its headquarters to the Tokyo Portcity Takeshiba office tower (opened
September 2020) in fiscal 2020. The new office building is a smart building that enables effective
building management. It contributes to saving energy with features such as LED lighting that uses motion
sensors to automatically adjust brightness and automatically operated blinds, and to saving water byreusing rainwater and kitchen wastewater.
And through its “New Eight Views of Takeshiba” project (consisting of rain, water, islands, rice paddies,aromas, vegetable gardens, bees, and sky), Tokyo Portcity Takeshiba will contribute to the preservation of
biodiversity. It also plans to carry out initiatives such as environmental education programs.
Softbank Mie Shima Ago Solar Park12

*1. This does not guarantee that the electricity actually supplied is from a renewable energy source.
*2. A certificate that certifies the environmental value of electricity generated from “non-fossil energy sources,” i.e., power sources that do not use fossil fuels suchas solar and hydro power.
*3. As of March 31, 202013

SocialRespect for Human Rights

Creation of Sound Working Environment

In order to protect and promote human rights, the SoftBank Group has formulated a Human Rights Policy anddrives initiatives such as educational/awareness programs and use of an Ethics & Compliance Helpline.
Particularly since one of the SoftBank Group’s key businesses is in the information industry, we recognize that
respect for freedom of expression and protection of digital privacy are important human rights issues. We
strive to provide services that are highly safe and convenient by taking the utmost care that they are notinfringed upon in our business activities.

As the SoftBank Group continuously provides new value to society through cutting-edge technology andservices, one of our most important stakeholders is our employees.
Therefore, one of our activity themes is to ensure the growth of the future generations and our business bycreating higher quality employment for all. Under this theme, we work to create a work environment where
every employee can maximize their potential, placing emphasis on respecting employees’ basic human rights,
ensuring equal opportunity, and providing education and a safe and healthy workplace.

Basic Approach

Basic Approach

Under the corporate philosophy of “Information Revolution – Happiness for everyone,” the SoftBank

The SoftBank Group aims to create working environments in which everyone can exercise self-expression,

Group aims to properly develop and improve the power of information revolution towards happiness forand emphasize respect for employees’ fundamental human rights and equal opportunity, as well as their

humanity. Accordingly, we recognize the importance of respecting the human rights of everyone in every

safety and health in our workplaces. Aiming to achieve the SoftBank Group’s vision of becoming a

aspect of our corporate activities, as articulated in our Human Rights Policy. We require all SoftBank

corporate group needed most by people around the world, we have endeavored to build a working

Group officers and employees to understand the Policy and will ask external stakeholders,environment in which all employees can maximize their abilities.

such as investees and business partners to respond in the same way.
Human Rights Policy 

Find out more in our corporate website.

Human Resources Strategy

Human Rights Promotion Structure

SoftBank Group Corp. aims to achieve sustainable growth through partnership with the best companies

The SoftBank Group advocates and respects human rights across the entire Group in accordance with themaster of his or her profession. We believe that in any category of work and in any position, our

SoftBank Group Human Rights Policy. Since efforts to protect and respect human rights in our businessemployees must have the capacity to think logically and tackle unprecedented challenges using numbers

activities are cross-departmental events, SoftBank Group Corp. strives to ensure that relevant

and reasoning. We also expect our employees to have a high level of expertise in their relevant fields anddepartments, such as the Human Resources Department, work together on a daily basis to takethe communication skills required to engage in business with leading companies around the world. With

appropriate measures.

these expectations, SoftBank Group Corp. is committed to recruit the most qualified individuals for open

Furthermore, the Group Risk and Compliance Committee (GRCC) will discuss a proper system or

positions without regard to gender, ethnicity, nationality or disability. Once employees join the SoftBankmeasures to prevent human rights violations, the results of which shall be reported to the Board ofGroup, we pledge to provide sufficient opportunities for them to continuously develop their competencies.

in different industries. Thus, we require every person working in SoftBank Group Corp. to become a

Directors, while identifying any negative effects of business activities on human rights.
Group companies are also working to develop and improve the system to more actively exchangeinternal information on human rights within the company in order to identify any industry-specifichuman rights risks that need to be addressed.

For more details on “Respect for Human Rights,” visit our corporate website.

1415

Social
As of March 2020, 24% of all managers in SoftBank Group Corp. are women. We have been selected

Career Development Management

for the MSCI Japan Empowering Women Index (WIN), an index composed of companies with outstanding
gender diversity, and have received Kurumin certification, a certification awarded to companies that

The SoftBank Group promotes effective career development initiatives to help employees reach their full

support childcare. SoftBank Corp. also works to promote understanding of LGBT and other sexual

potential.

minorities through internal educational activities and training programs as well as external activities, andCareer formation

have received the highest rating of gold on the PRIDE Index for three consecutive years.

SoftBank Group Corp. offers every employee the opportunity to receive open feedback from theirassignment, considering aptitude and competency so that the right person fills the right position.
Training
SoftBank Group Corp.’s basic policy is that each employee is required to develop and improve
competency as a professional using education available to every employee after completing the initial

PICK UP

managers in principle on a monthly basis. This enables us to make any relevant changes in position or

EmergeAccelerator to Support Underrepresented Founders

training sessions offered at the beginning of employment. To support this, we offer English

The technology and venture capital communities are not yet representative of the communities they

conversation lessons and SoftBank Group-wide training programs. In addition, employees can accessserve. As an industry, we’re missing out on the diverse perspectives and innovative thinking that can leadexternal training sessions using the education budget allocated to each department or division.

to the next world-changing companies.

Employee satisfaction survey

This year, SoftBank Investment Advisers and WeWork Labs partnered to launch Emerge, an accelerator

In order to build a stronger organization and enhance motivation, the SoftBank Group conducts annual

aiming to improve diversity in tech and entrepreneurship by supporting and investing in innovative

employee satisfaction surveys in order to gauge current sentiment and to identify any issues. The fiscal

underrepresented founders and their start-ups.

2019 survey showed balanced results with work, managers, workplaces and companies across theEmerge founders participated in an eight week intensive curriculum consisting of workshops, access toGroup and implies a high degree of employee satisfaction at all levels. Leveraging the analysis of thementors from across our ecosystem and sessions with SoftBank executives. The accelerator culminated insurvey results, we consistently carry out activities that are designed to motivate employees and improve

June 2020 with a showcase event which connected founders with over 150 investors. The SBIA Emerge

the organization. This leads to better corporate performance and higher retention of talented humanAccelerator has since invested in 12 Emerge companies and planning is underway to continue thisresources, which supports the sustainable growth of businesses.

initiative in 2021.

Education Program to Identify and Foster Successors
On July 28, 2010, Masayoshi Son published SoftBank’s Next 30-Year Vision and concurrently declared theestablishment of the SoftBank Academia in order to identify and foster potential successors.
In addition to special lectures by Son and other well-known leaders, the SoftBank Academia has carriedout a number of programs, including:· Presentation programs on the SoftBank Group business strategies· Management simulation game
· Unique projects· Creation of businesses
Since June 2011, the Academia has opened its doors to people outside the Group. Individuals of various
backgrounds with high aspirations have been enrolled as students in the Academia, where students strive
together and learn together. Our aim is to produce talented people who will pioneer the next era.

SB Opportunity Fund
Address Racial Discrimination — Investment Fund to Empower Entrepreneurs-of-ColorAs part of its social contribution activities aimed at addressing systemic racism and creating a morediverse and inclusive society, SoftBank Group Corp. established a new $100 million (approx. ¥10 billion)
fund, SB Opportunity Fund, to invest in businesses led by Black, LatinX and Native American
entrepreneurs in the United States.
The primary goal of the SB Opportunity Fund is to generate exceptional returns, demonstrating that
there is no trade-off between racial diversity and investment performance. To ensure that the entire $100
million commitment ends up in the hands of founders, the SB Opportunity Fund will not take a traditional
management fee. In addition, a major
portion of the fund’s profits will berecycled into subsequent funds andalso contributed to non-profit

Diversity and Inclusion

organizations that support
opportunities for people-of-color.

The SoftBank Group believes that enabling everyone to express their individuality and make full use of
their abilities is essential to the growth and development of the Group. Therefore, we strive to create
inclusive working environments where all employees are respected as individuals without regard to

Sheena Allen,
CapWayDavid Dindi,
AtomicDelane Parnell,
PlayVS

Mitchell Jones,
Lendtable

gender, sexual orientation, or disability.

16

17

SocialLabor Practices
In line with the “SoftBank Group Code of Conduct,” the SoftBank Group strives to cultivate anorganizational culture that respects individuals, accommodate flexible working styles, and have aworkplace where employees can work in a manner that is both mentally and physically healthy. To
achieve this, we have developed several programs that enable diverse working styles, such as working at
home and shorter working hours, and are making efforts to further reduce long working hours.
Work style reform
Promoting work-life balance and reducing long working hours
Supporting childcare and nursing care etc.
Labor relationships
Fair and industry-competitive treatment
Find out more in our corporate website.

Participation in Community
Industrial Safety and HealthCorporate activities are not possible without the advancement of society, which includes the local communities

The SoftBank Group specifies industrial safety and health risks in the course of business activities of eachGroup company and promotes initiatives to reduce related risks to maintain workplace environments
where all employees can work in a healthy manner both physically and mentally.

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corporate citizens that meet society’s needs.
The SoftBank Group firmly believes it can contribute to solving societal problems such as poverty and thegrowing digital divide through its information technology capabilities and other strong suits. In line with ourAssessment of risks at workplaces

corporate philosophy, “Information Revolution – Happiness for everyone,” each Group company conducts a

Safety measures in the event of emergency

wide range of activities utilizing its unique features to solve societal problems, such as supporting nextFind out more in our corporate website.

18

where customers and employees live. For this reason, companies must grow with society and serve as good

generation education and developing leaders who will rebuild disaster-stricken areas.

COVID-19 Initiatives for Employees

Basic Approach

Due to having the network environment required for remote work and incorporating new work styles
utilizing ICT tools, we already had an environment enabling all employees to work at home. Leveraging
this advantage, we quickly expanded the scope of eligibility to work at home when COVID-19 began tospread, and were able to seamlessly switch to remote work when the state of emergency was declared in
April 2020.
Even after the state of emergency was lifted, we kept the number of employees commuting to work per
day to less than 30% and thoroughly managed building entry with a temperature monitoring systemusing AI.
We administered antibody tests to employees in the SoftBank Group and our business partners toascertain the state of infection from May to June, and since August we have been working to build anenvironment where everyone can work safely without suspending business activities by regularly
administering saliva PCR tests to employees.

Under the corporate philosophy “Information Revolution – Happiness for everyone,” the SoftBank Grouplays out the sustainability vision of help shape the next 300 years for our future generations and theplanet. The SoftBank Group is committed to promoting social contribution activities including supporting
the development of the next generation based on one of the activity themes of maximize our potential asa group by joining forces with people around the world to make a positive impact on society.
Each entity within the SoftBank Group with sophisticated technologies or business models has been
striving to create a better society by supporting the development of the next generations or by resolving
various social issues in local communities, capitalizing on its strength and resources nurtured in a diverse
and autonomous setting. These initiatives have embodied the Cluster of No. 1 Strategy, which is a
growth strategy of our Group.
The SoftBank Group promises to contribute to greater happiness for societies with people around theworld while engaging in dialogues with stakeholders including those in local communities.

19

PICK UPSocialGovernance

Program Assisted by Pepper
Support of Next Generation Education

Corporate Governance
Under the Pepper Social Contribution Program, SoftBank Group Corp. lends its humanoid robot, Pepper, tolocal governments, NPOs and other organizations for three years. The Program includes programming
education for elementary-school and junior-high-school students, teaching tool developmentusing Pepper and solution exploration for e social problems. The support for next generation
education using Pepper has been rolled out beyond Japan
Find out more in our corporate website.
to all over the world including the U.S., Canada and China.

TOMODACHI SoftBank Leadership Program
Development Program for Leaders Charged with Recovery from Great East Japan Earthquake

In accordance with the amendment of Japan’s Corporate Governance Code in 2018, corporate governancereforms led by the government placed more importance on how corporate compliance can lead to theenhancement of enterprise value rather than just meeting set criteria.
For companies to maximize enterprise value while meeting the expectations of stakeholders, effective
corporate governance is essential. Based on our Cluster of No. 1 Strategy, which aims to raise the value of the
SoftBank Group while ensuring the autonomy and independence of the Group companies, it is a managerial
priority to build effective corporate governance systems and continuously evaluate and enhance such systems.
In 2020, as part of our corporate governance enhancements, we increased the ratio of External Board Directors
to the total number of Board Directors to above 40%, enhanced the fairness and transparency of personnel
and remuneration decisions of Board Directors by establishing a voluntary Nomination and Compensation
Committee with a majority of External Board Directors, and also appointed the Company’s first Chief Risk
Officer (CRO) in order to establish effective risk management processes.

Basic Approach

Every year since 2012, the SoftBank Group Corp. and the U.S.-Japan Council have been inviting highschool students in Iwate, Miyagi, and Fukushima — the prefectures most severely hit by the Great East
Japan Earthquake — to a three-week intensive course at the University of California, Berkeley, in the U.S.
The students participate in the Y-PLAN (Youth-Plan, Learn, Act, Now!), a problem-solving
workshop, to learn about global leadership skills and local contribution activities. After returning
to Japan, they actively take part in various contribution activities in their local communities byleveraging what they learned.
Find out more in our corporate website.

20

Guided by a fundamental concept of “free, fair, and innovative,” and our corporate philosophy of“Information Revolution – Happiness for everyone,” SoftBank Group Corp. aims to be a provider of
essential technologies and services to people around the world while maximizing its enterprise value.
To realize this vision, we have formulated “the SoftBank Group Charter” to share our fundamental
concept and corporate philosophy and have devised the “Group Company Management Regulations of
the SoftBank Group” to set forth our management policy and management framework for Group
companies. We have also established the “SoftBank Group Code of Conduct,” which prescribes policies
to be followed by the Company and its Board Directors and employees, and continue to strengthen
governance. Further, we have formulated “the SoftBank Group Sustainability Principles” to set out
matters necessary for the Company to appropriately carry out sustainability activities, and we willcontinue to meet the expectations of customers, shareholders, creditors, business partners, employees,
and other stakeholders and fulfill our responsibilities as a company leading the Information Revolution
with the aim of establishing a sustainable society.

21Governance*Information on pages 22 and 23 is as of November 9, 2020.

Board Directors and Audit & Supervisory Board Members

Corporate Governance System

Name/Position

General Meeting of Shareholders
Nominating andCompensation Committee

Election & dismissal of
Board Directors

Election & dismissal of
Audit & Supervisory
Board Members

Recommendation

Briefing

Audit & Supervisory Board
Total 4 members
Call &
report on
execution
statusReportRepresentative Director, Corporate Officer,

Supervision &election &dismissal

Representative Director,
Corporate Officer,
Chairman & CEO

3 External Audit &Supervisory Board members

Ronald D. Fisher
Cooperation

Board Director, Corporate Officer, Vice Chairman

Board Director Termof Office*Less than one year
indicated with “-”

Number of Shares
Owned (in thousands)*As of March 31, 2020

39 years

439,409

23 years

1,065

1 year1,079

32 years

2,832

3 years-

2 years-

1 year

-

-

-

-

-

3 years

10

5 years-

16 years-

31 years

104

Yoshimitsu Goto

Briefing

Cooperation

Briefing &cooperation

Board Director, Corporate Officer, Senior Vice President,
CFO, CISO & CSusO

Audit & Supervisory
Board Office

Board Director

Brand Committee

Audit &
Supervisory
Board Member

Independent
AuditorKen Miyauchi
Investment Committee

Independent
Officer

Masayoshi Son

ReportAudit

4 External Board Directors

Election ofchairperson &partialReportdelegationof authority

External
Board
Director

Chairman & CEO

Board of Directors
Total 9 Board Directors

Election ofmembers &partialdelegationof authority

Election & dismissal of
Independent Auditor

Board
Director

ReportReportInternal Audit
Department

Simon Segars
Board Director

Find out more in our corporate website.

Masami Iijima
External Board Director, Independent Officer

Initiatives of Board of Directors, Committees, and Audit & Supervisory Board

Yutaka Matsuo
External Board Director, Independent Officer

Chairperson

Board ofDirectors

Nominating andCompensation
Committee

Investment
Committee
Brand Committee

Main Roles

Masayoshi Son
Representative Director,
Corporate Officer,
Chairman & CEO

Masami Iijima
External Board Director,
Independent Officer

Yoshimitsu Goto
Board Director,
Corporate Officer,
Senior Vice President,
CFO, CISO & CSusO

Audit &
Supervisory
Board

22

Masato Suzaki
Full-time Audit & Supervisory
Board Member

Decides statutory matters and critical mattersrelated to business management, including
investments, loans, and borrowings exceeding acertain amount

Number of Members & Composition

9 members(i ncluding 4 External Board Directors)

Yuko Kawamoto

Deliberates on Board Director election anddismissal criteria, candidate proposals,
individual remuneration, and policies, etc.
related to evaluation and remuneration, andmakes recommendations to the Board of
Directors

3 members

Decides matters stipulated in the Regulations of
the Investment Committee, including investment,
loans, and borrowings under a certain amount

6 members

Decides matters stipulated in the Regulations of
the Brand Committee, including management
and licensing of the SoftBank brand1 Chairperson
4 members

Audit & Supervisory Board Members attend
meetings of the Board of Directors and thereby
monitor and verify the decision-making of theBoard and fulfillment of the Board’s obligation
to supervise the execution of duties by each
Board Director

Lip-Bu Tan
External Board Director, Independent Officer

External Board Director, Independent Officer(i ncluding 2 External Board Directors)

Masato Suzaki
Full-time Audit & Supervisory Board Member

Maurice Atsushi Toyama
Full-time External Audit & Supervisory Board Member,(S enior Vice President, Head of the Corporate
Legal Department, Head of Corporate
Communications Office, Head of General
Administration Department)

Independent Officer

Soichiro Uno
External Audit & Supervisory Board Member

4 members(2 full-time members, 2 part-time members)

Hidekazu Kubokawa
External Audit & Supervisory Board Member,
Independent Officer

23

GovernanceEvaluation of the Effectiveness of the Board of Directors
From November 2019 to April 2020, SoftBank Group Corp. had an independent organization conduct aquestionnaire and interviews with its Board Directors (CEO, Executive Vice Presidents, and External Board
Directors) and all of its Audit & Supervisory Board Members from the perspective of the composition,
operation, and support systems of the Board of Directors, and conducted an evaluation of theeffectiveness of the Board based on the results of the questionnaire and interviews.
The results of the evaluation confirmed the overall efficacy of the Board of Directors. At the same time,in the questionnaire and interviews, management and oversight of the Group companies and investees,

Compliance
For the SoftBank Group to continue to grow for the next 300 years and bring smiles to people around theworld, guided by our corporate philosophy, “Information Revolution – Happiness for everyone,” it is essentialthat we conduct our business in accordance with not only laws and regulations, but also in accordance withthe highest ethical standards.

as well as oversight of conflicts of interest, were often cited as important roles for the Board of Directors

Compliance and integrity must be the foundation for all our business activities. We always take action as weof SoftBank Group Corp. as a strategic holding company. In light of such roles of the Board of Directors,

ask ourselves “Is this the right thing to do?” “Am I doing anything to deceive others?” and “Can I hold my

it was recognized that there is a need to enhance reporting on the status of Group companies andhead high when talking to my family about this?”investees, as well as discussions on management systems for these companies. In addition, it was pointed
out that there is a need toincrease the number of External
Board Directors and to provide

Schedule for Evaluationof Board of Directors

June
Update and disclosure of the Corporate
Governance Report(including evaluation results)

more detailed explanations at
Board meetings and in Board
meeting materials, particularly
with regard to investment
projects.
The results of the evaluation
were reported at the Board of
Directors meeting held in April
2020, and the Board has

Resolution on the Corporate Governance
Report at the Board of Directors meeting in
June

April-May
Compilation ofevaluation results
Analysis ofevaluation results
Evaluation results
report submitted at
the Board of Directors
meeting in April

SoftBank Group Code of Conduct
As a strategic holding company, SoftBank Group Corp. has revised its code of
conduct to further reinforce the entire Group’s ethics and complianceP

structure. The “SoftBank Group Code of Conduct,” which has been
upgraded from the SoftBank Group Officer and Employee Code of Conduct

A

PDCA cycle
implemented
each year

confirmed that it will make
improvements with regard to theCindicated issues.
January-March
Implementation of the evaluation plansestablished in December 2005, applies to everyone at the Softbank Group—
the Group’s directors, officers and employees in every country, region,

D
July-December
Consideration andformulation ofevaluation plans
Evaluation plan reportsubmitted to the Boardof Directors meetingin Octoberbusiness unit and department.
The “SoftBank Group Code of Conduct” clearly describes our fivecommitments, namely, our commitments to integrity and respect; being
customer driven; transparency and robustness; diversity, inclusiveness and an
engaging environment; and fair business. It also stipulates action statements,
which provide direction in conducting business ethically, regarding the fivecommitments.
Find out more in our corporate website.

Group Compliance Structure
The SoftBank Group appoints a Group Compliance Officer (GCO) who is ultimately responsible forcompliance on a group-wide basis, and a Chief Compliance Officer (CCO) who has responsibility forcompliance at each Group company. Concentrating authority makes it possible to address complianceissues quickly and with flexibility. The GCO and CCOs plan and execute the necessary initiatives for theestablishment and strengthening of the compliance structure to engage in corporate activities thatadhere to high social ethics, in cooperation with compliance chiefs who undertake monitoring andeducation of each department in day-to-day operations.
24

25

Governance
The GCO and CCOs regularly share information at the CCO Meeting, and also cooperate as appropriate
to promote the establishment of systems and initiatives that raise compliance awareness, and to enable
the identification and resolution of compliance-related issues.
SoftBank
Group Corp.
Board ofDirectors

The SoftBank Group aims to improve the ethical and compliance awareness of all officers and employees
by deepening their understanding of the SoftBank Group Code of Conduct. Topics related to ethics and

CCO Meetingcompliance, including human rights, harassment and anti-corruption, are covered in training sessions forofficers, managers, new recruits and mid-career recruits, as well as those by department or topic topromote adherence to the ethical and compliance requirements in the Group.

GCO
Appoint
ReportConsult

Group Company CCO

AdviseGuide

Group Company CCO
ReportConsult

Department Compliance Chief

ReportConsult

Employee

Group Company CCO

AdviseGuide

Department Compliance Chief

Efforts to Promote Ethics and Compliance (Educational/Awareness Program)

Department Compliance Chief

Training for Officers
Compliance Awareness Month

Find out more in our corporate website.

EducateVerifyEmployee

Employee

Ethics & Compliance Helpline (Internal Reporting System)
The SoftBank Group believes that it is extremely important, in maintaining an ethical workplace, to create
an environment in which employees feel safe to report issues and concerns related to compliance. The
SoftBank Group leaders are responsible for creating an environment where each employee can reportissues and concerns easily.
All of the SoftBank Group officers and employees have access to multiple channels to report any
concerns related to compliance. In addition to helplines at each Group company, the SoftBank Group
Ethics & Compliance Helpline has been established by SoftBank Group Corp. as a secondary channel forreports and issues arising from all Group companies’ officers and employees. Any officer or employee
who may be uncomfortable using their company’s helpline may raise their concerns to the SoftBank
Group Ethics & Compliance Helpline, especially for those situations that may have a serious adverse
effect on the entire Group. The Ethics & Compliance Helpline accepts anonymous reporting and has
multilingual support. Through this helpline, officers and employees can raise and consult on complianceissues and concerns that happened at their workplace, such as financial and accounting fraud, humanrights infringement and harassment, all forms of corruption (misappropriation, bribery, etc.), conflicts ofinterest, and insider trading.

Anti-corruption Initiatives
Under the supervision of the Board of Directors, the SoftBank Group pledges within its “Anti-corruption
Policy” to conduct business operations ethically, not to tolerate any form of bribery and corruption, andto comply with all applicable laws prohibiting bribery and corruption (hereinafter “laws and regulations
related to anti-corruption”). Also, we ensure that all Group employees are fully aware of the Anticorruption Policy in order to prevent all forms of corruption that would constitute a compliance violationby the Group.
Each Group company establishes internal rules and procedures to efficiently incorporate the Anticorruption Policy into business processes while taking into account laws and regulations related topreventing corruption. If any suspected violation of the Anti-corruption Policy or laws and regulations
related to anti-corruption is discovered, the Legal or Ethics and Compliance departments of thecompanies involved promptly investigate the facts, elucidate causes, and implement appropriate
corrective and preventive measures.
When SoftBank Group Corp. or its subsidiaries make new direct investments, as a part of the decisionmaking process, we collaborate with relevant internal departments and external legal advisors andperform due diligence not only on the business of the target company but also on its compliance withlaws and regulations in order to additionally assess risks related to ethics, compliance, andinternal control.
Anti-corruption Policy 

Find out more in our corporate website.

The SoftBank Group conducts timely and appropriate investigations of whistleblowing cases, verifies
the facts, and takes corrective and relief measures as necessary. The SoftBank Group also takes

Increasing Anti-corruption Awarenessappropriate actions on those disclosure cases and reports. We have no tolerance for any form ofengage in misconduct.

To ensure business activities are conducted ethically, the SoftBank Group has formulated the Anticorruption Policy, which provides more specific details on measures to prevent corruption. The policy isThis Ethics & Compliance Helpline is available not only to the SoftBank Group officers and employees, but

always available on the Company’s intranet for officers and employees to review. We also hold training
sessions on anti-corruption and work to prevent corruption by reinforcing organizational structures forretaliation against those who report concerns in good faith, cooperate in investigations, or who refuse toalso to people outside the Group. If it comes to light that the SoftBank Group or its officers or employees
have engaged in actions that violate laws or ethics or that might lead to such violations,please contact the following helpline.
Ethics & Compliance Helpline 

26

Find out more in our corporate website.

appropriately responding to corruption risks and by further raising awareness at the individual level.

Political Contributions
The SoftBank Group complies with relevant political laws and regulations and aims to contribute to thedevelopment and promotion of policies that will provide benefits to society at large when involved inpolitics or policies.
27

Governance

Information Security

Risk Management

SoftBank Group Corp. constructs a mechanism which manages information security risks continuously andAs the Group companies operate their business across countries under differing political environments,

efficiently in order to secure the adequacy business processes across the whole Group while preserving thebusiness practices, cultures, and other circumstances, their business risks are increasing and becoming moremanagerial independence of each Group company.

complex. Under such circumstances, the SoftBank Group is striving to implement and enhance its global risk
management system to identify any business-related risks at an early stage, address them appropriately andminimize any losses that may occur when such risks materialize.

Principles for Information Security

Risk Management System

The ”Information Security Policy” and “Privacy Policy” establish principles that must be followed by the

The SoftBank Group companies appoint risk managers in

SoftBank Group’s officers and employees.

accordance with the “Group Company Management
Regulations of the SoftBank Group” and work to develop
systems for reducing and preventing risks that arise inI nformation Security Policy
Find out more in our corporate website.

P rivacy Policy
Find out more in our corporate website.

business activities. Should a material incident occur, there is

SoftBank Group Corp.

Board of Directors

Group Risk and Compliance Committee (GRCC)

a system by which Group companies immediately report theincident to SoftBank Group Corp., and appropriately
respond while coordinating at the Group level. In addition,

Chief Risk Officer (CRO)
Risk Management Office

for risk management at SoftBank Group Corp., the “RiskManagement Regulations” stipulate roles for eachGroup Information Security Governance Structure
SoftBank Group Corp. appoints a Chief Information Security Officer (CISO) as an information security
management representative. The CISO also promotes and strengthens information security governancefor SoftBank Group Corp. and the Group as whole.

department, encompassing both risk reduction andEach department

Each Group Company
Risk Managers

prevention, and a system is in place for regular statusmonitoring and management by the Risk Management
Department.
The Company has also established the Group Risk and Compliance Committee (GRCC) to oversee risk
management for the entire Group and continues to strengthen its risk management system at the Grouplevel, which includes deliberating on policies for risk management activities and response measures forGroup Information Security Governance Liaison Council
SoftBank Group Corp. has established the Group Information Security Governance Liaison Council,
which is made up of the CISOs of business management companies and administered by the CISO of
SoftBank Group Corp.
We also request that each business management company establish their own Information Security
Governance Liaison Council consisting of the CISOs of their subordinate group companies andadministered by the CISO of the business management company.

material risks. To further strengthen our operational structure, the Risk Management Office wasestablished in November 2020 and the Company’s first Chief Risk Officer (CRO) was appointed.

Risk Management Initiatives
The SoftBank Group has created a Plan-Do-Check-Act (PDCA) cycle for risk management under thesupervision of the GRCC. Operating this cycle, we regularly collect risk information from the Group
companies and analyze and evaluate it based on risk severity and frequency to identify material risks at
the Group level. Information on material risks identified is reported to the GRCC and Board of Directors,
and, based on their deliberations, response measures, revisions to the PDCA cycle and other actions are
considered in order to minimize Group losses.

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