Tokyo Stock Exchange, Prime Market
4,231 Group total: 21,719(the end of February, 2023)

Company merges with U-COM Co., Ltd.

Nov. Invested all shares held for Aeon Delight (Jiangsu) Comprehensive
Facility Management Service Co., Ltd., Wuhan Xiaozhu
Comprehensive Facility Management Service Co., Ltd. and AEON
DELIGHT (SHANGHAI) COMPREHENSIVE FACILITY MANAGEMENTSERVICE CO., LTD. into AEON DELIGHT (CHINA) CO., LTD.
2022 Mar. Subsidiary AEON DELIGHT (CHINA) CO., LTD. acquires 51% of theshares of Zhejiang Metelan Property Management Co., Ltd., andmakes it into a subsidiary.
Apr. Transferred from the First Section of the Tokyo Stock Exchange tothe Prime Market following a revision of the Tokyo Stock
Exchange's market classification.
2023 Apr. Company acquires 100% of the shares in Ask Maintenance Co.,Ltd.,making it a subsidiary.

Jun, 2023

Continuing to protect people’s precious places
as an environmental value-creating company,
In November 2022, our Group celebrated its 50th anniversary.
This is undoubtedly the result of the various challenges that each generation of Aeon People,
with the support of our customers, local communities, and other stakeholders,have taken on while keeping alive our founding commitment to "protect the safety and security of our facilities".
The AEON delight Group will continue to pursue the creation of “environmental value"
for our customers and the local communities by adapting to changes in the environmentand constantly transforming ourselves.
The roots of the AEON delight Group

Sustainable facilities, sustainable smiles.

Natural disasters such as typhoons,
torrential rains, and earthquakes arebecoming more frequent and severe.
Against this backdrop, we strive tominimize the damage caused bydisasters by suppor ting ourcustomers' disaster prevention andmitigation systems during normal
times, as well as supporting theircrisis management in the event of anemergency.
In addition, through our crisis
management system and digitaltransformation in disaster recovery
operations, we will continue toadvance the "safety and security"that we provide to our customers.

Labor shortages are becoming more
and more serious in various
industries, including the facility
management industry. Under thesecircumstances, with a view to helping
resolve labor shortages not only at
our own facilities but also at thoseof our customers, we will build a
sus t a ina ble busine s s model infacility management through thedevelopment of a new area
management model ※ for facility
management through digitaltransformation and by updating theAEON delight Platform※.
※For details, please refer to “Digital transformation
Initiatives" on page 07.

Solving environmental issues such as
climate change and mismanagementof resources, including mar ine
plastic waste pollution, has becomea challenge on a global level. In thisenvironment, the AEON delight
Group will work with customers andlocal communities to help create adecarbonized society by implementing
energy conser vation and power
management measures as part offacility management and operations,
expanding the range of environmentallyfriendly products in our materials-related
business, and increasing the recycling
rate (bottle-to-bottle) in our vending
machine business.

The roots of the AEON delight Group can be traced back to the fire at
the Sennichi Department Store in Osaka in May of 1972. It was the worst
fire disaster in the history of building fires in Japan, resulting in 118
fatalities. With the aim of preventing such a tragic accident from everhappening again, we founded the company and developed ourexpertise and techniques in facility management to "pursue facility
safety and provide an environment where customers can visit facilities
with peace of mind.” What started as a company with only a few
employees, driven by intense remorse over the tragic accident, hasgrown into a corporate group with more than 20,000 employees
providing services throughout Japan and Asia.

Becoming an environment value-creating company
that solves social issues in Asia
AEON delight established in 2006 through the merger of its predecessors,Japan Maintenance Co., Ltd. and AEON Techno Service Co. Ltd.
Following discussions about what is necessary for these companies tofurther contribute to society, we defined our management principle as"We Pursue the Creation of ’ Environmental Value’ for our Customers
and for the Local Communities” .
The phrase "creating environmental value" builds on our roots ofensuring safety and security, and further expands the value we provide
to include cleanliness, comfort, and reducing environmental impact,
thereby elevating our aspiration to become a company that continues toprotect people's precious places.
In addition, based on this management principle, we determined that
we must solve the three social issues of safety and security, labor
shortage, and environment through our business, and are currently
implementing various initiatives to become an environmental
value-creating company that solves social issues in Asia.

Unchanging aspirations and things
that must be changed
As we celebrate our 50th anniversary, our role in society remains thesame: Pursue the creation of "environmental value" for our customers
and for the local communities.
However, the means and standards of achievement change over time.
Currently, the facility management industry, which is our businessdomain, is facing a serious labor shortage. Against this backdrop, weare currently promoting digital transformation to build a new facility
management model that integrates human skills and digital technology,
with the aim of transforming our business model into a sustainable one.

To our stakeholders
In recent years, the environment surrounding our business haschanged dramatically due to worsening climate change and labor
shortages in Japan. Under these circumstances, the AEON delight
Group will continue to transform itself while adapting to changes as
an environmental value-creating company.
As the world faces various challenges to create a sustainable society, as acorporate group that strives to solve social issues such as ensuring safety
and security, mitigating labor shortages, and protecting the environment
through facility management, we will continue to pursue the creation of“environmental value” for our customers and the local communities.

In May 2022, the AEON delight Group expressed support for the recommendationsof the TCFD (Task Force on Climate-related Financial Disclosures), which promotes
understanding and disclosure of the impact of climate change on business activities.
Among the Material Issues identified, we are particularly focused on “climate change andglobal warming countermeasures" and "Nature conservation and environmental impactreduction". As a member of the Aeon Group, we will also support initiatives to reduce
total greenhouse gas emissions from our stores to zero in accordance with the AEON
Decarbonization Vision.

We comprehensively manage andoptimize facility energy use, and offer
energy-saving proposals that optimize
ife-cycle costs by introducing
energy-efficient equipment.

We formulate plans that enable
customers to continue operating andpromptly restore facilities in the eventof a disaster, minimizing impact on
corporate activities.

We maximize the performance of ourcustomers' operational partners by providing
implementation and improvement support
for systematic management methods.

We provide comprehensive support(planning, layout, design, construction,and supervision) for everything fromrestoration work to renovation, interior
work, and extensive maintenance.

We contribute to improved profitability
and user satisfaction with highvalue-added vending machines andproduct lineups tailored to customer
needs.

We provide various materials such as
packaging and sanitary materials for stores,and propose environmentally friendly
materials as well as ways to reduce total costand streamline material ordering operations.

We manage all facility costs, from land,buildings, equipment, security, andcleaning, and develop and implement
budget plans for our customers.

We propose both soft and hardsolutions that transform office spaces
as well as work habits and processes.

We formulate and manage maintenance planstailored to building use, achieving both lower
maintenance costs and longer service life.

We provide optimal operation,
inspection, maintenance,and servicing tailored to each facility,and propose an Open Network
System that reduces management
and operating costs.

We offer cleaning services that not
only maintain aesthetics but also
extend the life of facilities, including
Hygiene Control Cleaning and New
Standard Cleaning services designed
to enhance infection control.

We offer a wide range of services from facility
security to traffic guidance and event security,
providing unique plans that incorporate
advanced equipment.

Data integration platform AEON delight Platform
In February 2021, we reorganized our sales division, all domestic
regional offices, and business divisions to promote DX. On top of this,we established a DX promotion system, including by creating a newMarketing DX Division to oversee these divisions.
These efforts were appraised for satisfying the Ministry of Economy,
Trade and Industry's certification criteria and for implementing
appropriate information disclosure, and on June 1, 2021, we became aDX-certified operator*.
*Certification renewed on June 1, 2023.

We have established the AEON delight Platform, a data integration
platform that enables us to propose and efficiently provide all of ourcustomers with solutions that best address their specific challenges,
and are working to promote usage and make updates to the platform.
By introducing a data warehouse and linking it with businessintelligence tools, we are building a system that enables us to centrally
manage a group of major systems, extract any data from various
systems, and analyze and process it. This helps us propose solutions
that solves customer challenges by leveraging a variety of datacollected from both within and outside of facilities.

AEON delightPlatform
Facilities undermanagement

Facility management
and operation
information

Customer/Industry
Information

Existing customers

Collect and analyze
a variety of data
and turn it into
valuable information

Account Managers

Solutions thatsolve challenges

Potential customers

Propose data-based solutions that help solve challenges

Transforming facility management operations through DX
We are working to transform facilit y management operations
through DX while also rolling out Area Management and updating
the AEON delight Platform. By leveraging digital devices such as
sensor s and cameras, we are promoting fur ther productivit y
improvements by automating routine tasks such as inspection workand report preparation.

Number of qualified personnel (as of end-February 2023,
AEON delight (parent))
Total qualified employees for all certifications under license
management: 20,351

Key disaster response records
Great East Japan Earthquake(2011)2016 kumamoto Earthquake2018 Japan Floods(western Japan)
Earthquake off Fukushima Prefecture(2021)

Building environment and sanitation management technician: 1,365
Chief electrical engineer (Type 1/2/3):

983

Qualified person for energy management (heat/electricity):

213

Fluorocarbon refrigerant engineer (Type 1):598

Eco-tuning engineer:158

Zhejiang Metelan Property Management Co., Ltd.

Sapporo Office 1, Sapporo Office 2

Fukuoka Office, Kyushu North Office, Kyushu Central
Office, Kyushu South Office,Tohoku North Office, Miyagi Office, Tohoku South Office

Hokurikushinetsu Regional OfficeNiigata Office, Shinshu Office, Hokuriku Office・Zhejiang Metelan Property
Management Co., Ltd.

・Ask Maintenance Co., Ltd.
Mie Office, Aichi / Gifu Office, Shizuoka OfficeOsaka Office, Hanna Office, Hanwa Office, Keiji Office,Hyogo Office26

Tokyo Stock Exchange, Prime Market
4,231 Group total: 21,719(the end of February, 2023)

Company merges with U-COM Co., Ltd.

Nov. Invested all shares held for Aeon Delight (Jiangsu) Comprehensive
Facility Management Service Co., Ltd., Wuhan Xiaozhu
Comprehensive Facility Management Service Co., Ltd. and AEON
DELIGHT (SHANGHAI) COMPREHENSIVE FACILITY MANAGEMENTSERVICE CO., LTD. into AEON DELIGHT (CHINA) CO., LTD.
2022 Mar. Subsidiary AEON DELIGHT (CHINA) CO., LTD. acquires 51% of theshares of Zhejiang Metelan Property Management Co., Ltd., andmakes it into a subsidiary.
Apr. Transferred from the First Section of the Tokyo Stock Exchange tothe Prime Market following a revision of the Tokyo Stock
Exchange's market classification.
2023 Apr. Company acquires 100% of the shares in Ask Maintenance Co.,Ltd.,making it a subsidiary.

Jun, 2023