FCL Components Thermal PrinterMobile PrinterFTP-62HWSL001 Series

User's Guide

FCL COMPONENTS LIMITEDIntroduction
Thank you for purchasing the FTP-62HWSL001 Series Mobile Printer(hereafter referred to as “this product”).
This User's Guide (hereafter referred to as “this guide”) contains
precautions to use it safely and correctly.
Before using this product, please read the complete this guide.
In addition, please keep this guide handy for future reference.
If you have any suggestions or comments about this guide, please do nothesitate to contact us.

Bluetooth® is registered trademark of Bluetooth SIG.
Apple, iPod, iPhone and iPad are trademarks of Apple Inc, registered in the U.S. and other countries.
Android is trademarks of Google Inc.
All other product names and service names are trademarks or registered trademarks of their respective
companies.
All Rights Reserved, Copyright FCL COMPONENTS LIMITED 2024

1

Cautions■ Change of content
The contents of this guide and this product are subject to change without priornotice.

■ Use in high safety applications
This product is designed, developed and manufactured for general use, suchas standard industrial, general, personal and household use. This product is
not designed, developed and manufactured for “high safety applications”, suchas an application which requires extremely high safety, which may have aserious effect on society, expose individuals to serious danger (death, personal
injury, severe physical damage or other loss), if extremely high safety is notassured (including, without limitation, nuclear reaction control in a nuclear
facility, aircraft automatic flight control, air traffic control, transport control in a
mass transport system, medical equipment for life support, missile launch
control of a weapons system), or an application which requires extremely highreliability (including, without limitation, submarine relay, space satellite).
If you wish to use this product in an environment that requires high safety,
please consult with our sales representatives.

■ CopyrightThis product and this guide are copyrighted works of
FCL COMPONENTS LIMITED.
This product and this manual must not be reproduced, duplicated, used, or
modified, partially or in full, without permission.

2

■ Export
This device may contain commodities, technology or software subject to export
laws and regulations from the US and other countries. Diversion contrary to thecountry law is prohibited.

■ Warranty
We shall not be responsible for any failure caused by wrong operation or usage
in the wrong environment.
Moreover, we cannot be responsible for the loss, the passive damages or theclaim by a third party, even if it is caused by use or failure of this product.
In addition, this product’s range of failure will never exceed the amount ofmoney paid for it.

■For EU
This symbol means:
Do not dispose of this product together with your household
waste!

Please refer to your local community or contact our dealers toproperly handle the end-of-life of electric and electronicequipment. Recycling this product will help to conserve natural resources andprevent potential negative impact on the environment and human healthcaused by inappropriate handling.

3■ For USA
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off andon, the user is encouraged to try to correct the interference by one or more of
the following measures:—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.

FCC Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference,and (2) this device must accept any interference received, includinginterference that may cause undesired operation.

Caution!
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.

4

■For CANADAThis device complies with Industry Canada’s licence-exempt RSSs. Operation
is subject to the following two conditions:(1) This device may not cause interference; and(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes :(1) l’appareil ne doit pas produire de brouillage;(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,même si le brouillage est susceptible d’en compromettre le fonctionnement.
The device meets the exemption from the routine evaluation limits in section
2.5 of RSS 102 and compliance with RSS-102 RF exposure, users can obtain
Canadian information on RF exposure and compliance.
Le dispositif rencontre l'exemption des limites courantes d'évaluation dans lasection 2.5 de RSS 102 et la conformité à l'exposition de RSS-102 rf,
utilisateurs peut obtenir l'information canadienne sur l'exposition et laconformité de rf.

■For Thailandเครืองโทรคมนาคมและอุปกรณ์นี มีความสอดคล้องตามข้อกําหนดของ กทช.
(This telecommunication equipments is in compliance with NTC requirements.)

5

Safety Cautions■ Explanation of Symbols
The following symbols are used in this guide. Please read andunderstand the meaning of each symbol in this guide.
If this product should malfunction, immediately stop using it, and contact
your sales representative.
DangerIndicates an imminent risk of causing severe personal
injury or death if not used properly.
This level is not described in this document.

Warning

Indicates possibility of causing severe
personal injury or death if not used properly.

CautionIndicates that a minor or some personal injury may
occur or that the product itself or other user’s property
may be damaged.
Indicates an action that must not be performed.
Detailed description is on the side of this symbol.
Indicates danger, warning and caution.
Detailed description is on the side of this symbol.
Indicates an action that must be performed.
Detailed description is on the side of this symbol.

Important

6

Indicates important points by using this product.

■ General Cautions
Warning

Breakdown
Modify

Fire
Fire

Fire

- Do not use in the environment with corrosive gas or salt windis present.
Failure to observe this may cause failure.
- Do not modify or disassemble.
Failure to observe this may cause fire, explosion or
breakdown.
- Do not burn or heat.
Failure to observe this may cause smoke, fire or breakdown.
- Do not pour water.
This equipment is not waterproof. Failure to observe this may
cause fire, explosion or breakdown.
- Do not use or store the equipment in a hot environment.
Failure to observe this may cause smoke, fire or breakdown.

Fire- Do not throw or drop.
Failure to observe this may cause fire, explosion or
breakdown.

Fire- Do not use with wet hands. Do not drip or drop liquid such as
drinking water, clips or other foreign matter.
Failure to observe this may cause fire or electric shock.

Fire- In the event of heat, unusual smells, smoke or excessive
noise while using the product, please stop using it
immediately. Unplug the power cable, remove the battery.
Failure to observe this may cause fire.

7

Caution

Injury- Do not use while driving a vehicle or walking.
Failure to observe this may cause traffic accidents and injuries.

Breakdown- Do not use the printer near the equipment that generates
large radiation noise, such as a high voltage device and alarge motor.
Failure to observe this may cause malfunction or breakdown.

Fire- Do not use under direct sunlight or dusty environment that
contains the oil and iron.
Failure to observe this may cause heat, fire or failure.

Fire- If charging is not completed within the specified time, unplug
the charger and stop charging.
The battery may leak by overcharging.

Fire- Do not apply force to the cable.
Failure to observe this may cause fire or electric shock.

Breakdown- Keep the power line away from other devices which generate
noise. (Large motor etc.)
Failure to observe this may cause malfunction or breakdown.

Failure- Before using this product, be sure to read complete user's
guide.
It may cause the failure by incorrect use.

Caution - Risk of explosion if battery is replacedby an incorrect type.
Dispose of used batteries according to the
instructions.

8

■ PrinterWarning- Do not use the printer in a location where radio wave
generation is prohibited.
Accident
Might cause accidentally a malfunction of the instrument.

Burn- During or immediately after operation, do not touch the print
head, the support plate and the motor. Heat is not
immediately discharged.
Failure to observe this may cause burn injury.

Fire- Do not put metal objects or flammable objects into the gapsof the case.
Failure to observe this may cause fire or electric shock.

Burn- Surely turn off the printer's power and confirm that the printerhead is sufficiently cooled down before cleaning.
Failure to observe this may cause burn injury.

CautionInjuryInjury- Never insert fingers or metal into the paper insertion and/or
eject slots of the paper cutter.
Failure to observe this may cause equipment failure or injury.
- Be careful not to get a hand or hair caught in moving parts.
Failure to observe this may cause burn injury.

9■ Battery
Warning

Breakdown- Do not use the battery for other device or purpose.
Failure to observe this may cause destruction.

Modify- Do not disassemble the battery.
Failure to observe this may cause heat, fire or destruction.

Fire- Only use the specified battery.
Failure to observe this may cause fire or electric shock.

Fire- Only charge the battery with the charger specified.
Failure to observe this may cause fire or destruction.

Fire- Do not short-circuit the electrode of the battery.
Failure to observe this may cause heat, fire or destruction.

Fire- Do not solder the terminal of battery.
Failure to observe this may cause heat, fire or destruction.

Fire- Do not make impact or pressure on battery.
Failure to observe this may cause heat, fire or destruction.

CautionBreakdown

Breakdown

10- Remove the battery if the printer is not expected to be used
for long period.
Failure to observe this may cause deterioration of the battery andover-discharge state.
- Turn off the power of the printer before removing the battery.
Failure to observe this may cause destruction.

■ AC Adapter
Warning

Breakdown
Fire

Fire

- Do not use the AC adapter for any other devices or purposes.
Failure to observe this may cause damage to the printer and/or
battery.
- Only connect the AC adapter to the specified voltage and/or
frequency.
Failure to observe this may cause fire or electric shock due tocable disconnection.
- Only use the specified AC adapter.
Failure to observe this may cause heat, fire or destruction.

CautionFire- Please connect or remove the AC adapter after the power isturned off.
Failure to observe this may cause breakdown.

Breakdown- If you do not use the AC adapter for a long time, please
unplug the power cable.
Failure to observe this may cause electric shock or fire due to dust
and moisture.

11

■ Warning Label of ProductThis product comes with the following warning label.
This label must not be peeled off or erased from the display.
Moreover, please contact the distributor when the label is difficult
to see due to dirt, scratching etc.
Warning display

Content

HEAD ヘッドDo not touch the printer head and its support
plate directly, because it becomes hot during
printing.

GEAR & HOOK

12

ギア・フックPay attention that fingers and hair do not getcaught in moving parts such as a gear or hook.

CAUTION 注意

Please do not touch the cutter blade when you
exchange the paper roll because it may cause
an injury.

Ta b l e o f C o n t e n t s
1 Preparation to Print ......................................................................... 14
1.1 Packaging ............................................................................. 14
1.2 Getting to Know the Printer ................................................... 15
1.3 Inserting the Battery.............................................................. 19
1.4 Connecting AC Adapter (Charging)....................................... 20
1.5 Inserting the Paper ............................................................... 21
2 Operating Procedures..................................................................... 22
2.1 Power On .............................................................................. 22
2.2 Test Print ............................................................................... 22
2.3 Bluetooth Communication ..................................................... 24
2.4 Printer Error .......................................................................... 26
3 Indicator Lights ............................................................................... 28
3.1 Normal Operation ................................................................. 28
3.2 Charging ............................................................................... 28
3.3 Printer Error .......................................................................... 29
3.4 Maintenance Mode ............................................................... 29
4 Maintenance ................................................................................... 30
4.1 Thermal Head ....................................................................... 30
4.2 Platen Roller ......................................................................... 31
4.3 Paper Sensor ........................................................................ 31
5 Troubleshooting ............................................................................. 32
6 Specifications ................................................................................. 36
6.1 Printer Specifications ............................................................ 36
6.2 Paper Specifications ............................................................. 37
7 Product Support .............................................................................. 38

13

1 Preparation to Print

1 Preparation to Print
1.1 Packaging
The following items are included.
There may be attachment of optional parts depending on a
product type.
If anything is missing, please contact the distributor.

Printer

Battery

14

Safety Caution

AC adapter

1 Preparation to Print

1.2 Getting to Know the Printer■ Front Side (Cover Closed)

1
4
2
5
3
6

1

Paper Cover: Cover to open and load paper.

2Paper Cutter: To cut paper.

3

Operation Panel: Operates and Displays status of the printer.

4

Cover Open Lever: To open the cover.

5

AC Adapter Jack,

6

USB Connector: Open and connect AC adapter and USB Cable

Battery cover: Cover to open and insert the battery.

15

1 Preparation to Print■ Operation Panel

8

Feed Receiving

Status1097Power Switch: To turn the power supply ON or OFF.

8

Feed switch: To Feed paper.

9

Status LED: Displays printer status.

10 Communication LED

16: Displays Communication status.

71 Preparation to Print■ Front Side (Cover Open)

11
13

12

11 Platen Roller: To feed paper.

12 Warning Label: This shows warning when using printer.

13 Paper Sensor: This sensor detects the status of paper.
(Opposite face of print sensor model)■ Back view (Cover Open)

19
18

18 Thermal Head

: This applies heat to paper.

19 Paper Sensor: This sensor detects the status of paper.
(Opposite face of print sensor model)
17

1 Preparation to Print■ Rear Side

20

21

20 Product Label: Displays printer type andother product information.

21 Charge Terminal

18: Charge with the Cradle (Optional)

1 Preparation to Print

1.3 Inserting the Battery
CautionLife of the battery is about 500 charges. (At the normal temperature)
If an old battery is used, not only the equipment malfunctions and thismight cause destruction.

1. Please slide cover lock and lift the

Cover open③

battery cover to open.
Battery Cover②①

Cover Lock

2. Insert the battery andbattery locking.

3. Please close battery cover andpush inside.
Cover lock slide 「LOCK」
direction.
①③

Cover close②19

1 Preparation to Print

1.4 Connecting AC Adapter (Charging)
The battery is charged by the printer's built-in charger.
CautionPlease stop charging immediately if an abnormal charge is generated.

1. Please connect the AC cable with
the AC adapter, and connect the ACplug to an outlet.

AC cable

2. Please open the jack cover.
AC adapter
Insert DC output terminal of AC JackAC adapter<Side view＞

adapter into the AC adapter jack.
Jack
Cover

3. When the charge starts, the LED turns orange, and when thebattery is fully charged, the LED turns off. Please refer tochapter 3.3 for the LED display of charging status.

4. Please hang the hook of the jack coverto the hole of AC jack, and push centerof the jack cover to close.

20

Jack
Cover

1 Preparation to Print

1.5 Inserting the Paper
1. Please push up the cover open leverto open the paper cover.

Cover open lever

2. Please insert the paper in the printer.

Thermal Paper(Thermosensitive Side)

2. Please put out the edge of the paperand close the paper cover. Push two
point of the paper cover firmly
when closing.

21

2 Operating Procedures

2 Operating Procedures
2.1 Power On
1. Please push the POWER Switch until the LED light turns
green.
2. It is possible to turn the power off by pushing the POWER
Switch until the LED turns off.

2.2 Test Print
This product has a test print function.
The setting of the printer can be confirmed by this test print.
1. Please turn the power off and push the Feed switch.
2. Please turn the power on while holding with theFeed switch down. Then,the test print starts.
3. Please refer to the next page for a detailed description of thetest print. (The content of the test print is different for eachmodel)

Important
The test print fails if a printer error such as "Paper End" or "Paper
Cover Open" etc. occurs.
Please retry after resolving the error.

22

2 Operating Procedures

Check pattern
The thermal head open circuit etc.
can be confirmed.
VersionThe firmware and CG version can be
confirmed.
Interface
Availableinterfacecanbeconfirmed.
Bluetooth information
The Bluetooth Addres can be confirmed.

Setting information etc
The setting information etc can be
confirmed. This print example shows
the following content.
- Printer ID- Printer serial number

Voltage, Temperature and Paper
sensor
The power voltage andtemperature of thermal head andInstalling font
Installing font can be confirmed.

23

2 Operating Procedures

2.3 Bluetooth Communication
Explanation of how to communicate and print witha Bluetooth device from a terminal such as a personal computer:
1. Please turn the printer on.
2. Please find the Bluetooth device in the host terminal.
3. The device name of the connected printer is displayed. Then,please select the device and connect it.
4. The LED display shows the status of the Bluetooth connection.
Here are how to connect with the general tablet PC.
(1) Android Terminal
1. Please turn on the power of printer.
2. Please open "Settings" - " WIRELESS ＆ NETWORKS" fromthe menu of terminal, and turn on Bluetooth.
3. Please open the "Bluetooth”, and tap "FTP-62HWSL…".
(Please tap "SEARCH FOR DEVICES", if it does not appear)
4. When the connection with the printer is successful, it isdisplayed in "FTP-62HWS…" in "PAIRED DEVICES".
5. Please connect and print by using the application.

24

2 Operating Procedures(2) iOS Terminal
1. Please turn on the power of printer.
2. Please open "Settings" - "Bluetooth" from the menu of terminal,
and turn on Bluetooth.
3. Please tap "FTP-62HWS…" from "Devices".
4. When the connection with the printer succeeds, "Connected" isdisplayed to "FTP-62HWS…".
5. Please connect and print by using the application.

Important-

When other interfaces are used, it is not possible to connect it.

25

2 Operating Procedures

2.4 Printer Error
The error occurs when the printer cannot print/work normally. The
type of error is shown by the LED when the error is occurring.
Please reset the status when the error occurs.
The following example explains reasons and solutions forproblems.
Error
Paper End

Paper CoverOpen

Thermal Head
Temperature
Error

Cause

Solution- There is no paperin the paper cover.
- It is not correctly set
though there is paper- Particles havecollected on the paper
sensor.
- The paper cover isopen.

- Please correctly set
the paper,
refer to chapter 1.5.
- Please clean the paper
sensor,refer to chapter 4.3.

- The thermal head is too
hot.

- Please correctly
close the paper
cover,
refer to chapter 1.5- Please do not print fora while.
Once the thermal headcools down, the error
disappears.

Important-26

It is normal that the temperature goes up because this printer prints byheating the thermal head.
The Thermal Head Temperature Error is generated easily by the highambient temperature.

2 Operating Procedures

Error

Cause

Solution

Supply Voltage
Error- The battery charge islow.

- Please charge
the battery.

Mark Undetection- The mark of paper is notcorrectly printed.
- Particles havecollected on the paper
sensor.

Hardware Error
MCU Operation
Error
RAM Error
Bluetooth Error
Charge Error- The printer is broken.

- Please use the paperon which the mark iscorrectly printed.
- Please clean
the paper sensor,
refer to chapter 4.3.
- Please send
this printer in forrepair.

・ The battery is broken.
・ The AC adapter used
for the charge isbroken.
・ The printer control board
is broken.

- Please exchange
the battery.
- Please exchange
the AC adapter.
- Please send
this printer in forrepair.

Important
The battery may need to be replaced when it has been fully recharged
and the Supply Voltage Error or Low Battery sign appear.
Please stop using this battery, and exchange it for a new battery.

27

3 Indicator Lights

3 Indicator Lights
The LED displays printer error status.
Important
It may be difficult to see the LED display in a bright place such as indirect sunshine etc.

3.1 Normal Operation
Printer Status
Power ON
Power OFF
StandbyCommunicating

Lighting Pattern
Communication
Status LED
LED
G (about 5sec)
G (about 1sec)
G (Lighting)X

G (about 1sec)
G (Blinking)

3.2 Charging
Printer Status
Charging
Full Charge
Charge Error(Over Charge,
Over discharge,
Over time)

Lighting Pattern
Communication
Status LED
LED
O (Lighting)--

O (Blinking)-G :Green , R:Red ,O:Orange, -:OFF, X: It varies depending on operating
mode.

28

3 Indicator Lights

3.3 Printer Error
Printer Status
Low Battery
Supply Voltage
Error
MCU Operation
Error/ RAM Error
Hardware Error
Bluetooth Error
Paper Cover Open
Paper End
Thermal Head
Temperature Error

Lighting Pattern
Communication
Status LED
LED
O (Lighting)X

R (Lighting)X

R (Blinking)X

R (Blinking)
R (Blinking)
R (Blinking)
R (Blinking)

X
X
X
X

R (Blinking)X

3.4 Maintenance Mode
Printer Status

Lighting Pattern
Communication
Status LED
LED

Printer Firmware
Downloading

G,O (Blinking)

G (Blinking)G :Green , R:Red ,O:Orange, -:OFF, X: It varies depending on operating
mode.

29

4 Maintenance

4 Maintenance
Please service this printer regularly.
Caution-

Do not service the printer while the battery is inserted or the AC
adapter connected.
Do not completely service, disassemble and repair any parts that are
not explained in this chapter.

4.1 Thermal Head
Please service the thermal head once a month.
1. Please open the paper cover. (Refer to chapter 1.5)
2. Soak a cotton ball with some alcohol and wipe the thermal
head gently until it is clean. Please use isopropyl alcohol.
3. With a soft cloth completely wipe off the thermal head and only
close the paper cover when it is completely dry.

30

4 Maintenance

4.2 Platen Roller
Please service the platen roller once a month.
1. Please open the paper cover. (Refer to chapter 1.5)
2. Soak a cotton ball with some alcohol and wipe the platen roller
gently until it is clean. Please use isopropyl alcohol.
3. With a soft cloth completely wipe off the platen roller and only
close the cover when it is completely dry.

4.3 Paper Sensor
Please service the paper sensor once a month.
1. Please open the paper cover. (Refer to chapter 1.5)
2. Please remove the dust particles with a soft nylon brush etc.

Important
The paper sensor is an optical sensor. This lens might scratch if too
much pressure is applied to it when cleaning. As a result the printermight not detect the paper correctly.

31

5 Troubleshooting

5 Troubleshooting■ Power
ProblemPrinter does notturn onCause

Solution

Is a battery inserted? or Is it
inserted reversed?
Is the battery fully charged?

Please insert the battery
correctly. (C. 1.3)
Please charge
the battery. (C. 1.4)
Please push the POWER
Switch correctly. (C. 2.1)
Please exchange it for
a new battery.
Please insert the battery
correctly. (C. 1.3)
Please exchange it for
a new battery.
Please connect the AC
adapter correctly.
(C. 1.4)
The charge is
unnecessary.
Please charge it at acorrect operating
temperature. (C. 6.1)
Please charge
the battery. (C. 1.4)
Pleasetroubleshoottheerror. (C. 3)
Please exchange it for
a new battery.

Is the POWER Switch
correctly pushed?
Is the battery old?
Battery doeschargeorCharging error
occursnotPower supply
cuts suddenly

Is a battery inserted? or Is it
inserted reversed?
Is the battery old?
Is the AC adapter
correctly connected?
Has the battery already been
fully charged?
Is the printer used at anincorrect operating
temperature?
Is the battery charge low?
Does an error occur?

Battery charge does
not hold32

Is the battery old?

5 Troubleshooting■ Communication
ProblemPrinter does
communicate

Cause
not

Is the power turned off?
Is the application or thedriver for this productused?
Is the link correctly
connected?
Does the transmittercorrespond with
the SPP profile?
Is equipment too close that it
causes radio
interference?

Is there a shield between thetransmitter and the printer thatinterferes with the radio?

Solution
Please turn on the
power. (C. 2.1)
Please use theapplication or the driver
for this product.
Please connect the linkcorrectly. (C. 2.3)
Please use
the transmitter that
corresponds with
the SPP profile.
Please stop the device
that causes the radio
interference or keep
the transmitter and theprinter away from the device.
Please use it in a place
without the shield.

33

5 Troubleshooting■ Print
ProblemPrinter does
feed the paperorPaper jamoccursCausenot

Is the power turned off?
Is the paper correctly
inserted?
Is the paper coverclosed?
Does a printer error occur?
Is the platen roller dirty?

Printer
print

does

not

Is the power turned off?
Is the paper correctly
inserted?
Is the paper coverclosed?
Does a printer error occur?
Is the thermal head dirty?

Print is too lightorPrint issmudging

Is the paper correctly
inserted?
Is the paper coverclosed?
Is the thermal head dirty?
Is the correct paper used?
Is the battery old?

34

Solution
Please turn on the
power. (C. 2.1)
Please insert the paper
correctly. (C. 1.5)
Please close the paper
cover firmly. (C. 1.5)
Please correct theprinter error. (C. 3)
Please clean the platenroller. (C. 4.2)
Please turn on the
power. (C. 2.1)
Please insert the paper
correctly. (C. 1.5)
Please close the paper
cover firmly. (C. 1.5)
Please correct theprinter error. (C. 3)
Please clean the thermalhead. (C. 4.1)
Please insert the paper
correctly. (C. 1.5)
Please close the paper
cover firmly. (C. 1.5)
Please clean the thermalhead. (C. 4.1)
Please use the correct paper.
(C. 6.2)
Please exchange it for a newbattery.

5 Troubleshooting■ Others
ProblemPrinting is slow

Cause
Is the battery charge low?
Is the battery old?
Is too much black
printed?

Isn't the ambient
temperature low?

Paper coverdoes not open or
close

Does the paper cover comeoff?

Solution
Please charge
the battery. (C. 1.4)
Please exchange it for a newbattery.
It is not a breakdown
though the print slows
when there is too much
black printed.
It is not a breakdown
though the print slows
when the ambient
temperature is low.
Please set the paper cover.

Important-Please contact technical support when problems cannot be solved bythese suggestions.
In parentheses (C. **) in the table indicates the corresponding chapter
number.

35

6 Specifications

6 Specifications
6.1 Printer Specifications
Items
Print Method
Resolution
Dimensions

Thermal Line-dot Printing
8dot/mm (203dpi)
86(W)×103.5(D)×44(H) mm

WeightMax Print Width

About 305g (Including battery, excluding paper)
About 48mm

Print Speed

Max 120mm/sec
Battery full charge, Print ratio 12.5%
Alphanumeric, Katakana: 8x16, 16x16, 12x24, 24x24
International and Special: 8x16, 16x16, 12x24, 24x24
Thai code 18: 8x16, 16x16, 12x24, 24x24
Kanji: 16x16, 24x24
Traditional Chinese : 24x24
UPC-A, UPC-E, JAN13(EAN13), JAN8(EAN8), CODE39,
ITF, CODABAR, CODE128, GS1 DataBar-14, GS1
DataBar-14, Truncated, GS1 DataBar Limited

Character

Barcode36

Contents

2D CodeQR Code, PDF417, Customer Barcode,
MAXI CODE, GS1 DataBar-14 Stacked,
GS1 DataBar-14 Omnidirectional,
GS1 DataBar ExpandedInterface
Conformity Standards
Operating Temperature

Operating Humidity

USB Ver2.0(Full speed), Bluetooth (Ver.2.1+EDR)
TELEC, VCCI, FCC, IC, CE marking, NTC-10 to 50 deg C
5 to 40 deg C (Print Quality assurance)
10 to 35 deg C (Charge Battery)
30 to 85%RH (no dew condensation)

Storage Temperature
Storage Humidity-20 to 60 deg C
5 to 90%RH (no dew condensation)

6 Specifications

6.2 Paper Specifications
Items

Contents

Type

Thermal Roll Paper

Width

+0
58 -1 mmOuter

Up to φ40mm

DiameterInner

φ 12mm or more

DiameterThickness

60 to 115μm

Specified

TypeStandard Paper

Name

Manufacture

HW54S

Nippon Paper Group

PD150ROji Imaging MediaTP50KJ-R

Nippon Paper Group(Label)Normal Paper(Receipt)
Long Term
Storage(Payment)

Important
Thermal paper will discolor due to chemical reaction.
When handling it, pay attention to the following points:
・ Do not store it in a high-temperature, high-humidity place.
・ Do not store for long periods of time in places exposed to direct
sun-light.
・ Do not use solvent type glue for pasting.
・ Do not let it touch plastic film containing plasticizer for a long time.
・ Do not stick it together with diazotized copying paper.
・ Do not wet and scratch paper.

37

7 Product Support

7 Product Support
If you have questions about the product, please inquire with the
distributor or the following.
Moreover, when you request repair, please provide the model
name and the product serial number in addition to information on
the actual failure etc.

Technical Support Section
FCL COMPONENTS LIMITED (Japan)
Tel: +81-3-3450-1645
E-mail: fcl-contact@cs.fcl-components.com
FCL COMPONENTS Asia Pte, Ltd. (Asia)
Asian Headquarters
Tel:+65-6375-8560
FCL COMPONENTS EUROPE,B.V. (EU)European Headquarters
Tel: +31-23-556-0910
FCL COMPONENTS AMERICA,INC. (USA)
North American Headquaters
Tel: +1-(408) 745-4900

38

MEMO

Mobile PrinterFTP-62HWSL001 Series

User's Guide
L0NC02301-L01102RS
Published by FCL COMPONENTS LIMITED2024 Rev. 2