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Remote PC Array Case Study

NetCare Service Co., LtdNetcare Service Utilizes an Advanced VDI Solution for
better Communication and Improved Productivity.

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Netcare Service Comprehensively Supports Network Design/ Construction/ Maintenance
NetCare Service Co. Ltd. (Netcare Service), with headquarters in Osaka, provides network design/ construction/
maintenance as a one-stop solution. Previously a department of an enterprise focusing primarily on softwaredevelopment, the company became an independent, separate entity in 1998. Netcare Service comprises of fourmain bases of operation including offices in Osaka, Tokyo, Yamagata and the Hagi Technical Center. Netcare
Service also has members assigned to work onsite at their clients‘ companies.

Company Overview Profile

Despite the physical distance between the branches, we’ve managed to overcome operational difficulties bytaking advantage of various communication resources such as video conferencing and online Web meetingsystems and BYOD environments using smartphones and PCs. Last year, in addition to the seamless style ofworking, Netcare Service installed a VDI solution using VMware Horizon in order to create a stable environment inwhich the operation could run more effectively.

Discussing New Solutions to Solve the Problems of a Conventional VDI Environment
VDI, using VMware Horizon, ensures a secure working environment, regardless of devices and locations. However,
all members must share the resource pool, which leads to a high operational processing-load, a decrease in system
performance, and a negative impact on other users’ productivity. Now we have decided to discuss if there isanother solution to handle these problems.

Solution Sales Division
General Manager Matsuoka Toshiaki (left)
Manager Naito Ryoji (middle)
Leader Yokoda Kenji (right)

The point of discussion is whether or not an individual can be assigned sufficient resources without expendingtime and effort. In addition, it is necessary to take into consideration a cost-saving solution.
Netcare Service requires an effectively applicable solution for the mutual functions of information security andsystem engineering without expending as much workload as possible. Ascentech’s “Remote PC Array” is a goodcandidate solution to fulfill these requirements.

Predominance of Remote PC Array
In the Remote PC Array (RPA), 20 physical PC cases are mounted in a 1U housing. It is a hyper-converged solutionthat provides all the necessary CPU, memory, storage (SSD), network switches and management software to get
the work done. Designed on a physical PC allowing a remote connection, no hypervisor is required. This
dramatically reduces the cost of the infrastructure as well as the design and construction period. Consequently, itsignificantly reduces the cost of the entire virtual desktop system and solves many of the challenges faced by a
traditional virtual desktop infrastructure. Also, system expansion can easily be achieved using a 1U (20 x PC) Unit.
When Netcare Service uses Remote PC Array, besides low cost and easy maintenance, each user individuallyoccupies the resource. Remote PC Array does not use hypervisor, so fees for the procurement and maintenance ofvirtualization software are not required. Through this saving, it is possible to reduce the cost per user by up to 50%
compared with the cost of an ordinary VDI installation. This solution is known as a “Blade PC System”, a method toindependently divide a PC for users, without the need for a hypervisor. However, conventional products have
limitations of anti-heating and miniaturization of HDDs, an inferior aggregation ratio compared to VDI and do notachieve sufficient cost saving. Nevertheless, with recent technological breakthroughs, reduced PC sizes andhigh-functional CPUs have been invented, and HDDs have been made smaller with larger capacities.
SSDs have been implemented. With the innovation of this technology, Ascentech have developed Remote PC
Array with the cooperation of Atrust Company. Ascentech has previously dealt with thin client products from
Atrust Company, and trust the miniaturization, power-saving technology and high quality of their thin clientdevices. Moreover, this thin client technology provides flexible responses for our company, for the purpose of
improved development of both companies.

Name

NetCare Service Co., Ltd

Established

September 1998

Address

5-13-16 Shimizu, Asahi-ku,Osaka-shi, Osaka

Business Content
Developing/selling, software services, andconsultant of computer-based technologies.
1. Consulting/design/installation/application/support of networks.
2. Processing/selling types of communication
cables, mainly optical cables.
3. Developing/selling network devices.
4. Accessories of the above-mentioned.

https://www.e-care3.net

Remote PC Array uses cartridge-type PCs, allowing for easy maintenance, even in the event of hardware failure.
The hot swap cartridge can easily be changed by removing the respective chassis without the need to stop theoperation of other PCs. It is also possible to expand the capacity with the addition of a chassis unit, without theneed for downtime. For Netcare Service, this solution is the most compatible for the Small Start application,
whereby it is possible to enlarge necessary parts when required.

Easy and Low-cost Implementation of VDI Environment That Can Effectively Use Resources
Remote PC Array has been assessed to satisfy the needs of Netcare Service. Our company contacts with Ascentech
deal with the product for reconciliation in more detail. There is no need for performance sizing for hypervisor
either. Netcare Service is concerned with design and construction, but the detailed design and construction
support services from Ascentech make us more assured. When one PC was immediately installed for trial and usedin reality, positive evaluation for from co-workers was received.

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Users were most satisfied about the fact that each user can be allocated sufficient resources. “With Remote PC Array, each individual can occupy CPU, memoryand HDD, etc. resources to remotely connect to multiple desktop environments stored inside the unit. Therefore, even when one user performs a highprocessing load, it does not impact on other users. In the case of a user’s PC going down, it does not impact on other users (Matsuoka). Until now, as using
shared resources increased, timing-based performance decreased, but with Remote PC Array it is not a problem any more. The point of appropriate usage, evenat the time of concentrated access in the evening, is evaluated highly. Moreover, hypervisor, as used in conventional VDIs, is not required, so the licensing ofvirtualization software is not necessary either. This point of predominant installation cost is also evaluated highly. “With reduced design and construction time,and with the support services of Ascentech, we can use VDI very easily.” (Matsuoka)

Based on High-Evaluation In-house Installation,
Deployment towards Other companies in the Future
Until now, the cost, design and construction of VDIs are heavy burdens,
so many companies still hesitate to make decisions on whether toupgrade. However, if Remote PC Array is added as a selection, it ispossible to reduce the cost with Small Start. Besides, companies withVDI installed, can settle on a more robust system for their operation intimes of emergency and for high-level, important tasks.
Thanks to the positive evaluation of the Remote PC Array installation,Netcare Service plans to sell this technology to other companies in thefuture. At that time, the company will handle, sell products and sets
supplying load distribution functionality and SSL-VPN functionality, andpossibly provide a more secured environment.
The company puts effort into strengthening IT infrastructure, but theanalog part also needs taking care of. “We are creating a settled working
environment from anywhere. Once a year, employees are gathered for a
kick-off. It is also important to consider the balanced combination of not
only video conference but also going to the sites, etc. We continue toapply advanced technologies, and the core of our business is to value
the connection between people and people. Accordingly, we would liketo innovate the work ing s t yle in conjunc tion with improve dproductivity and better communication.” (Matsuoka)

Remote PC array specification
Dimension (mm)1U 43.8(H) × 430(W) × 736.6(D)Weight13.5kg(Including 20 Cartridges Fully Loaded, 2 Power Supplies Installed)Power2 x 350W Hot-swap

Power Consumption Dual Core: max 264W / Quad Core: max 314W
Built-in components PC cartridges x20, KVM switch x1,
Ethernet switch x1,
Atrust Console Management (ACM) ×1

About Atrust:
Established in 2007, Atrust is a creative, professional, and enthusiastic teamwhich has rich experience in designing, producing thin client, server andmanagement software. The objectives of Atrust are to provide customers withhigh quality, high efficiency and environmental friendly products as well ascomprehensive solutions.

sales@atrustcorp.com | www.atrustcorp.com| +886 3 328 8837