.

maxView Storage
Manager User's Guide for
PMC Adaptec
Smart-Family Controllers
PMC-2153109
ReleasedIssue 1: December 2015

maxView Storage Manager User's Guide for PMC Adaptec Smart-Family Controllers

Copyright © 2015 PMC-Sierra, Inc. All rights reserved.
The information in this document is proprietary and confidential to
PMC-Sierra, Inc. In any event, no part of this document may be reproduced
or redistributed in any form without the express written consent of
PMC-Sierra, Inc.
PMC-2153109, Issue 1
None of the information contained in this document constitutes an express
or implied warranty by PMC-Sierra, Inc. as to the sufficiency, fitness or
suitability for a particular purpose of any such information or the fitness, or
suitability for a particular purpose, merchantability, performance, compatibility
with other parts or systems, of any of the products of PMC-Sierra, Inc., or any
portion thereof, referred to in this document. PMC-Sierra, Inc. expressly
disclaims all representations and warranties of any kind regarding the contents
or use of the information, including, but not limited to, express and implied
warranties of accuracy, completeness, merchantability, fitness for a particularuse, or non-infringement.
In no event will PMC-Sierra, Inc. be liable for any direct, indirect, special,incidental or consequential damages, including, but not limited to, lost profits,
lost business or lost data resulting from any use of or reliance upon theinformation, whether or not PMC-Sierra, Inc. has been advised of thepossibility of such damage.
For a complete list of PMC-Sierra’s trademarks and registered trademarks,
visit: http://www.pmc-sierra.com/legal/.
Other product and company names mentioned herein may be the trademarksof their respective owners.

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maxView Storage Manager User's Guide for PMC Adaptec Smart-Family Controllers

Revision History
Issue

Issue Date

Details of Change

1

December 2015 Production release. Adaptec maxView Storage Manager Version 2.00.

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3maxView Storage Manager User's Guide for PMC Adaptec Smart-Family Controllers

Contents
PMC Adaptec Product Support...................................................................................................................................8
Software License Agreement......................................................................................................................................9
1 About this Guide...................................................................................................................................................12
What You Need to Know Before You Begin..................................................................................................12
Terminology Used in this Guide...................................................................................................................12
How to Find More Information....................................................................................................................13
2 Introduction to maxView Storage Manager..........................................................................................................14
Getting Started.............................................................................................................................................14
About maxView Storage Manager ...............................................................................................................14
About the maxView Storage Manager Agent .................................................................................15
About the maxView Storage Manager Web Server.........................................................................15
About the maxView Storage Manager CIM Server..........................................................................15
System Requirements..................................................................................................................................16
Browser Support..........................................................................................................................................16
Typical Storage Space Configurations...........................................................................................................17
A Simple Storage Space...................................................................................................................17
An Advanced Storage Space............................................................................................................17
Continuing to Grow Your Storage Space..........................................................................................18
3 Installing maxView Storage Manager....................................................................................................................19
Before You Begin the Installation.................................................................................................................19
Gather Installation Information.......................................................................................................19
Download the Installation Package..................................................................................................19
Installing on Windows..................................................................................................................................20
Installing on Red Hat, CentOS, or SuSE Linux...............................................................................................21
Installing on Ubuntu Linux...........................................................................................................................21
Installing on VMware...................................................................................................................................22
Installing on a Guest Operating System.......................................................................................................23
Installing on a Windows Guest OS...................................................................................................23
Installing on a Linux Guest OS..........................................................................................................24
Running maxView Storage Manager from a Bootable USB Image ..............................................................24
Uninstalling maxView Storage Manager......................................................................................................25
Uninstalling from Windows.............................................................................................................25
Uninstalling from Red Hat, CentOS, or SuSE Linux...........................................................................25
Uninstalling from Ubuntu Linux.......................................................................................................26
Uninstalling from VMware...............................................................................................................26
4 Exploring maxView Storage Manager...................................................................................................................27
Starting maxView Storage Manager and Logging In ....................................................................................27
Working in maxView Storage Manager........................................................................................................27
Overview of the Main Window....................................................................................................................28
The Enterprise View ........................................................................................................................28
What do the Enterprise View Icons Mean? ......................................................................30
The Ribbon ......................................................................................................................................30
The Storage Dashboard...................................................................................................................31
Checking System Status from the Main Window.........................................................................................31
Revealing More Device Information ............................................................................................................32
Getting Help.................................................................................................................................................33
Logging Out of maxView Storage Manager..................................................................................................34
5 Building Your Storage Space.................................................................................................................................35
Overview......................................................................................................................................................35
Choosing a Management System.................................................................................................................35‘Local’ or ‘Remote’?.........................................................................................................................35
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Logging in on the Local System .......................................................................................................36
Starting maxView Storage Manager on Remote Systems............................................................................36
Starting the Agent Only ..................................................................................................................36
Windows.............................................................................................................................37
Linux or VMware.................................................................................................................37
Logging into Remote Systems from the Local System..................................................................................37
Creating Arrays and Logical Drives...............................................................................................................38
Creating a Logical Drive on a New Array .........................................................................................38
Creating a Logical Drive on an Existing Array ..................................................................................42
Partitioning and Formatting Your Logical Drives..............................................................................45
Creating Logical Drives on Other Systems in Your Storage Space....................................................45
6 Protecting Your Data.............................................................................................................................................47
Dedicated Spare or Auto-Replace Spare?....................................................................................................47
Hot Spare Limitations...................................................................................................................................47
Assigning a Dedicated Hot Spare .................................................................................................................47
Assigning an Auto-Replace Hot Spare..........................................................................................................49
Removing a Hot Spare..................................................................................................................................51
Setting the Spare Activation Mode .............................................................................................................53
7 Modifying Your Storage Space..............................................................................................................................55
Understanding Arrays and Logical Drives.....................................................................................................55
Creating and Modifying Logical Drives.........................................................................................................55
Including Different-sized Disk Drives in a Logical Drive...................................................................56
Creating a Logical Drive Using Available Segments.........................................................................57
Enabling Background Consistency Check.....................................................................................................57
Moving a Logical Drive.................................................................................................................................58
Moving an Array...........................................................................................................................................59
Working with Mirrored Arrays.....................................................................................................................61
Creating a Split Mirror Backup ........................................................................................................61
Re-mirroring, Rolling Back, or Reactivating a Split Mirror Backup ..................................................62
Healing an Array...........................................................................................................................................63
Changing the Logical Drive Rebuild Priority.................................................................................................64
Renaming a Logical Drive.............................................................................................................................65
Deleting an Array or Logical Drive ...............................................................................................................65
8 Maintaining Physical Devices................................................................................................................................67
Viewing Device Properties ..........................................................................................................................67
Locating Drives in Your Storage Space..........................................................................................................67
Locating a Disk Drive........................................................................................................................68
Locating Physical Disks in an Array or Logical Drive.........................................................................68
Working with Failed or Failing Disk Drives...................................................................................................69
Replacing Disk Drives in a Logical Drive...........................................................................................69
Setting a Disk Drive to ‘Failed’.........................................................................................................69
Erasing a Disk Drive .....................................................................................................................................70
Configuring the Global Physical Drive Write Cache Policy...........................................................................70
Working with Controllers.............................................................................................................................71
Rescanning a Controller...................................................................................................................71
Optimizing Controller Performance.................................................................................................71
Changing the Connector Operating Mode.......................................................................................73
Setting the POST Prompt Timeout ..................................................................................................73
Working with System Alarms.......................................................................................................................74
Updating Controller, Enclosure, and Disk Drive Firmware...........................................................................75
Before You Begin..............................................................................................................................75
Updating the Controller Firmware ..................................................................................................75
Updating the Disk Drive Firmware ..................................................................................................78
Updating the Enclosure Firmware ..................................................................................................79
9 Monitoring Status and Activity.............................................................................................................................81
Monitoring Options......................................................................................................................................81
Checking Status from the Main Window .....................................................................................................81
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Viewing Activity Status in the Event Log..........................................................................................81
What Do the Event Status Icons Mean?..............................................................................82
Viewing Task Status in the Task Log.................................................................................................83
Viewing Component Status in the Storage Dashboard....................................................................83
Monitoring Enclosure Status...............................................................................................85
Viewing SMART Statistics....................................................................................................85
Viewing Storage Space Usage in Chart View...................................................................................86
Notifying Users by Email About Status and Activity ....................................................................................86
Setting Up Email Notifications.........................................................................................................87
Sending a Test Message...................................................................................................................89
Modifying or Removing an Email Recipient ....................................................................................90
Modifying Email Server Settings......................................................................................................91
Disabling Email Notifications...........................................................................................................91
Broadcasting Alerts About Status and Activity ............................................................................................91
Changing an Operating System's Event Log Setting.....................................................................................92
10 Managing Your Storage Space............................................................................................................................94
Deploying Servers ........................................................................................................................................94
Creating a Server Template File.......................................................................................................94
Duplicating the Server Template......................................................................................................95
Managing Remote Systems..........................................................................................................................97
Adding Remote Systems with the Wizard........................................................................................98
Manually Adding a Remote System.................................................................................................98
Removing a Remote System............................................................................................................99
Changing the Auto-Discovery Settings...........................................................................................100Clearing the Controller Configuration........................................................................................................101
Changing the Agent Base Port Setting........................................................................................................101
Changing the Web Server Port...................................................................................................................102
Granting Standard Users Admin Privilege .................................................................................................103
11 Solving Problems...............................................................................................................................................104
General Troubleshooting Tips....................................................................................................................104
Identifying a Failed or Failing Component..................................................................................................104
Recovering from a Disk Drive Failure.........................................................................................................105
Failed Disk Drive Protected by a Hot Spare...................................................................................105
Failed Disk Drive Not Protected by a Hot Spare.............................................................................105
Failure in Multiple Logical Drives Simultaneously.........................................................................105
Disk Drive Failure in a RAID 0 Logical Drive...................................................................................106
Forcing a Logical Drive with Multiple Drive Failures Back Online .................................................106
Rebuilding Logical Drives............................................................................................................................106
Creating a Support Archive File..................................................................................................................106
Appendix A Silent Installation on Windows and Linux...........................................................................................108
Completing a Silent Installation.................................................................................................................108
Windows Silent Installation...........................................................................................................108
Switches, Properties, and Values ......................................................................................109
Linux Silent Installation..................................................................................................................109
Example Command Line Installations........................................................................................................110
Appendix B Using the maxView Plugin for VMware vSphere Web Client..............................................................111
Installing the maxView Plugin for vSphere Web Client..............................................................................111
Starting the maxView Plugin for vSphere Web Client................................................................................112
Monitoring maxView Resources in vSphere Web Client............................................................................113
Appendix C Using maxView Storage Manager with HBAs and Non-RAID Mode Controllers ................................116
Appendix D Selecting the Best RAID Level.............................................................................................................118
Comparing RAID Levels..............................................................................................................................118
Understanding Drive Segments..................................................................................................................118
Non-redundant Logical Drives (RAID 0)......................................................................................................119
RAID 1 Logical Drives .................................................................................................................................119
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RAID 1 Enhanced Logical Drives.................................................................................................................120
RAID 10 Logical Drives................................................................................................................................121
RAID 5 Logical Drives..................................................................................................................................122
RAID 5EE Logical Drives..............................................................................................................................123
RAID 50 Logical Drive.................................................................................................................................124
RAID 6 Logical Drives..................................................................................................................................125
RAID 60 Logical Drives................................................................................................................................125
Appendix E Icons At-a-Glance................................................................................................................................126

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7maxView Storage Manager User's Guide for PMC Adaptec Smart-Family Controllers

PMC Adaptec Product Support
If you have questions about installing or using your PMC Adaptec product, check this document first—you
will find answers to most of your questions. If you need further assistance, use the support options
listed below. To expedite your service, have your computer in front of you.
Note: Please visit the Support section of www.adaptec.com for the most up to date contact
information.
Self Help and Support in English• Visit our Web site at www.adaptec.com.
• Search the Adaptec Support Knowledgebase (ASK) at ask.adaptec.com for articles, troubleshooting
tips, and frequently asked questions for your product.
• For support via e-mail, submit your question at ask.adaptec.com.
• To contact Technical Support, visit our product support site at start.adaptec.com and click on"Contact Support" for options.
Technische Informationen und Support in Deutsch• Besuchen Sie unsere Webseite www.adaptec.com/de-de• Suchen Sie in der Adaptec Support Knowledgebase (ASK) unter ask-de.adaptec.com nach Artikeln,
Tipps zur Fehlerbehebung und häufig gestellten Fragen zu Ihrem Produkt.
• Support per Email erhalten Sie unter ask-de.adaptec.com.
• Um den Technischen Support zu kontaktieren, besuchen Sie uns bitte unter start.adaptec.com undklicken Sie auf „Support kontaktieren“, für Auswahlmöglichkeiten.
Техническая поддержка и информация на русском языке
• Посещаете наш сайт www.adaptec.com/ru-ru/.
• База знаний Adaptec (ASK) на сайте ask-ru.adaptec.com ask-ru.adaptec.com – статьи, советы поустранению неисправностей и часто задаваемые вопросы о Вашем продукте.
• Для поддержки по электронной почте отправьте Ваш запрос на сайте ask-ru.adaptec.com• Для обращения в службу Технической Поддержки, пожалуйста, посетите наш web сайтstart.adaptec.com и используйте ссылку "Contact Support".
日本語での技術情報とサポート• 弊社のウェブサイト、www.adaptec.com/ja-jp をご覧ください。
• ask.adaptec.co.jp のAdaptec Support Knowledgebase (ASK)で、お使いの製品の情報 トラブルシュー
ティングのヒント、よくある質問を検索してください。

• Eメールでのサポートには ask.adaptec.co.jp から質問を送ってください。
• テクニカルサポートへコンタクトするには、弊社ウェブサイトstart.adaptec.comをご覧になり、"Contact
Support“をクリックして下さい。

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Software License Agreement
PLEASE READ CAREFULLY: THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS
OF PMC-SIERRA, INC. AND OTHER LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT.
BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMSREQUIRED BY THE LICENSOR OF THAT SOFTWARE, AS SET FORTH DURING THE INSTALLATION PROCESS.
IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE SOFTWARE, YOU MAY RETURN THE
ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
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you reproduce PMC-Sierra's copyright proprietary legends. Notwithstanding the foregoing, theSoftware may be used on the home, laptop or other secondary computer of the principal userof the Software, and an additional copy of the Software may be made to support such use. As
used in this license, the Software is “in use” when it is either loaded into RAM or installed on ahard disk or other permanent memory device. The Software may be “in use” on only one computerat any given time. (Different license terms and fees are applicable for networked or multiple user
applications.) As a specific condition of this license, you agree to use the Software in compliancewith all applicable laws, including copyright laws, and that you will not copy, transmit, perform
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2. Restrictions. You may not distribute copies of the Software to others or electronically transfer the
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fixed, but PMC-Sierra and its licensors retain title and ownership of the Software recorded on theoriginal media and all subsequent copies of the Software, regardless of the form or media in which
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4. Confidentiality. You agree to maintain the Software in confidence and that you will not disclose theSoftware to any third party without the express written consent of PMC-Sierra. You further agree
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acknowledge that it is licensed only in connection with the use of the Software to perform disc
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creation, and that the database and all data derived therefrom must be maintained in confidencein accordance with the provisions of Section 4. This license does not grant you any rights to distributeor disclose such database or data.
7. Limited Warranty. PMC-Sierra and its Licensor warrant only that the media upon which the Software
is furnished will be free from defects in material or workmanship under normal use and service fora period of thirty (30) days from the date of delivery to you. PMC-SIERRA AND ITS LICENSORS DO
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SOFTWARE OR DOCUMENTATION. THE FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIESPMC-SIERRA AND ITS LICENSORS WILL PROVIDE FOR BREACH OF WARRANTY. EXCEPT FOR THE
FOREGOING LIMITED WARRANTY, PMC-SIERRA AND ITS LICENSORS MAKE NO WARRANTIES,EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED, AS TO NON-INFRINGEMENT OF THIRD PARTY
RIGHTS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow theexclusion of implied warranties or limitations on how long an implied warranty may last, so theabove limitations may not apply to you. This warranty gives you specific legal rights and you may
also have other rights which vary from state to state.
8. The entire liability of PMC-Sierra and its licensors, and your exclusive remedy for a breach of thiswarranty, shall be:a. The replacement of any media not meeting the above limited warranty which is returned to
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11. Government Restricted Rights. The Software is subject to restricted rights as follows. If the Softwareis acquired under the terms of a GSA contract: use, reproduction or disclosure is subject to therestrictions set forth in the applicable ADP Schedule contract. If the Software is acquired under theterms of a DoD or civilian agency contract, use, duplication or disclosure by the Government is subject
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12. General. You acknowledge that you have read this Agreement, understand it, and that by using theSoftware you agree to be bound by its terms and conditions. You further agree that it is the complete
and exclusive statement of the agreement between PMC-Sierra and you, and supersedes any proposal
or prior agreement, oral or written, and any other communication between PMC-Sierra and you
relating to the subject matter of this Agreement. No additional or any different terms will be
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Should any provision of this Agreement be declared unenforceable in any jurisdiction, then suchprovision shall be deemed severable from this Agreement and shall not affect the remainder hereof.
All rights in the Software not specifically granted in this Agreement are reserved by PMC-Sierra.
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Should you have any questions concerning this license, contact:
PMC-Sierra, Inc.
Legal Department
1380 Bordeaux Drive
Sunnyvale, CA 94089(408) 239-8000

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1

About this Guide
maxView Storage Manager™ is a browser-based software application that helps you build a storage
space using PMC Adaptec Smart-family controllers, disk drives, and enclosures, and then manage yourstored data, whether you have a single controller installed in a server or multiple controllers, servers,and enclosures.
This guide describes how to install and use maxView Storage Manager to build and manage direct
attached storage, that is, storage where the controller and disk drives reside inside, or are directly
attached to, the computer accessing them, similar to the basic configurations shown in the figures
below:
Note: This guide focuses on using maxView Storage Manager with PMC Adaptec Smart-family
controllers (RAID/HBA). For information about using maxView Storage Manager with PMC Adaptec
legacy RAID controllers (Series 6/7/8), see How to Find More Information on page 13.

Server with Adaptec RAID
controller and disk drives

System running maxView
Storage Manager

Network
Connection

Server with Adaptec RAID
controller and disk drives

System running maxView
Storage Manager

Server with Adaptec RAID controller
running maxView Storage Manager

Storage enclosures withdisk drives installed

What You Need to Know Before You Begin
This guide is written for data storage and IT professionals who want to create a storage space for their
online data. You should be familiar with computer hardware, operating system administration, andRedundant Array of Independent Disks (RAID) technology.
If you are using maxView Storage Manager as part of a complex storage system, with multiple servers,
enclosures and Smart-family controllers (RAID/HBA), you should be familiar with network administration,
have knowledge of Local Area Networks (knowledge of storage area networks (SANs) is not required),and be familiar with the input/output (I/O) technology of the storage devices on your network, such as
Serial ATA (SATA) or Serial Attached SCSI (SAS).

Terminology Used in this Guide
Because this guide provides information that can be used to manage multiple PMC Adaptec Smart-family
controllers in a variety of configurations, the generic term “storage space” is used to refer to thecontroller(s), disk drives, and systems being managed with maxView Storage Manager.

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For efficiency, the term “component” or “components” is used when referring generically to the physicaland virtual parts of your storage space, such as systems, disk drives, controllers, and logical drives.
Many of the terms and concepts referred to in this guide are known to computer users by multiple
names. In this guide, this terminology is used:
•
•
•
•
•
•
•

Controller (also known as adapter, board, or I/O card)
Disk drive (also known as hard disk, hard drive, or hard disk drive)
Solid State Drive (also known as SSD or non-rotating storage media)
Logical drive (also known as a logical device)
Array (also known as a logical device)
System (also known as a server, workstation, or computer)
Enclosure (also known as a storage enclosure or disk drive enclosure)

How to Find More Information
You can find more information about your PMC Adaptec Smart-family controller, management software,and utilities by referring to these documents, available for download from the PMC Web site atwww.pmcs.com/myPMC:• Adaptec SmartIOC 2000 Installation and User's Guide—Describes how to install drivers and configure
the SmartIOC 2000 controller for initial use (PMC-2152189).
• Adaptec SmartIOC 2000 Command Line Utility User's Guide—Describes how to use the ARCCONF
utility to perform RAID configuration and storage management tasks from an interactive commandline (PMC-2152175).
• PMC Smart Storage Administrator Command Line Utility User Guide—Describes how to use the
PMC SSA drive configuration command line program for SmartIOC 2000 controllers (PMC-2152157).
• Adaptec SmartIOC 2000 Software/Firmware Release Notes—Provides driver, firmware, and releasepackage information, and known issues (PMC-2152108).
• README: maxView Storage Manager & ARCCONF Command Line Utility—Provides productinformation, installation notes, and known issues for maxView Storage Manager and ARCCONF
command line utility.
For information about using maxView Storage Manager with PMC Adaptec legacy RAID controllers(Series 6/7/8), see the maxView Storage Manager User's Guide (CDP-00285-06-A).

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2

Introduction to maxView Storage Manager
This section introduces the maxView Storage Manager software, explains the concept of a “storage
space,” and provides a checklist of getting-started tasks.

Getting Started
The first part of this guide provides the information you need to install, start, and begin to use maxView
Storage Manager. Follow these general steps:
Step 1: Familiarize yourself with the software components of maxView Storage Manager, review thesystem requirements, and study the configuration examples that illustrate how to build and grow yourstorage space (described in the remainder of this chapter).
Step 2: Install maxView Storage Manager on every system that will be part of your storage space (seeInstalling maxView Storage Manager on page 19).
Step 3: Start maxView Storage Manager and explore its graphical user interface (see Exploring maxView
Storage Manager on page 27).
Step 4: Build your storage space (see Building Your Storage Space on page 35).

About maxView Storage Manager
maxView Storage Manager is a browser-based software application that helps you build a storage spacefor your data, using PMC Adaptec RAID controllers, disk drives, Solid State Drives (SSDs), and enclosures.
With maxView Storage Manager, you can group disk drives into arrays and logical drives and build in
redundancy to protect your data and improve system performance. You can also use maxView Storage
Manager to monitor and maintain all the controllers, enclosures, and disk drives in your storage spacefrom a single location.
The maxView Storage Manager GUI, or graphical user interface, runs on most contemporary Web
browsers (for a list of supported browsers, see Browser Support on page 16). A software stack comprisinga Web server, Agent, and CIMOM server allows maxView Storage Manager to communicate with thecontroller(s) in your storage space and coordinate activity in your system.
A flexible installation model allows you to install all software components on a single machine, or
distribute components on different machines across your network, with the maxView Storage Manager
GUI and Web server on one machine, and the Agent and CIMOM server on others.

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BrowsermaxView Storage
Manager Client
HTTPS

Web Server
Apache Tomcat
maxView Servlet
RMI

maxView Storage
Manager Agent
SMI-S

CIMOM

Driver
Adaptec
Controller

About the maxView Storage Manager Agent
The maxView Storage Manager Agent is designed to run in the background, without user intervention.
Its job is to monitor system health, manage event notifications, task schedules, and other on-goingprocesses on a system. It sends notices when tasks are completed successfully, and notifies you whenerrors or failures occur on that system.
If your storage space includes systems that won't be connected to monitors (and therefore won't require
the graphical user interface), you can choose to install the Agent only on those systems instead of thefull application.
You can manage and monitor systems running the Agent only by logging into them as remote systems(see Starting maxView Storage Manager on Remote Systems on page 36).

About the maxView Storage Manager Web Server
The maxView Storage Manager Web Server is an instance of the open-source Apache Tomcat servlet
container. It runs the maxView Storage Manager Web application, and serves static and dynamic content
to the maxView Storage Manager GUI. The maxView Web Server is installed automatically with themaxView Storage Manager GUI.

About the maxView Storage Manager CIM Server
The maxView Storage Manager CIM Server is an instance of the open-source Pegasus CIM Object
Manager, or CIMOM. In maxView Storage Manager, the CIM Server manages the SMI-S hardware
provider and notification provider, which monitor the controllers in your system and provide notifications
to the maxView Storage Manager Agent. The maxView Storage Manager CIM Server is installed
automatically with the maxView Storage Manager Agent.

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System Requirements
To install maxView Storage Manager, each system in your storage space must meet these requirements:••••

PC-compatible computer with Intel Pentium processor, or equivalent
At least 4 GB of RAM
350 MB of free disk drive space
One of these operating systems:• Microsoft® Windows® Server, Windows 7, Windows 8.x, Windows 10• Red Hat® Enterprise Linux• SuSE Linux Enterprise Server• Ubuntu Linux• CentOS• VMware ESXi

See the Release Notes for a complete list of supported operating systems and versions.
Note: maxView Storage Manager can also be used before an operating system is installed. See
Running maxView Storage Manager from a Bootable USB Image for more information.

Browser Support
To run the maxView Storage Manager GUI, each system in your storage space must be running one ofthese Web browsers:• Microsoft® Internet Explorer® 9, 10, 11 or newer• Google® Chrome™ 32 or newer• Mozilla Firefox® 31 or newer

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Typical Storage Space Configurations
The following examples show typical storage spaces that you can build with maxView Storage Manager.
You can grow your storage space as your requirements change by adding more systems, controllers,
disk drives, and enclosures, and by adding redundant logical drives for protection against data loss.

A Simple Storage SpaceThis example shows a simple storage space that might be appropriate for a small business. This storage
space includes one RAID controller and three disk drives installed in a server. For data protection, thedisk drives have been used to build a RAID 5 logical drive.

Business andCustomer Data

Server with Adaptec RAID
controller and 3 disk drives

System running
maxView Storage Manager

An Advanced Storage SpaceThis example shows how you can grow your storage space as the requirements of your application
change. On the first server, segments from each disk drive have been used to build two RAID 5 logicaldrives. A second server connected to two 12-disk enclosures has been added. The additional storage
space has been used to create two RAID 50 logical drives. The Administrator of this storage space cancreate and modify logical drives and monitor both controllers, disk drives, and enclosures from a single
system running the maxView Storage Manager GUI.
Business Data

RAID 5

RAID 5Server with Adaptec RAID
controllers and disk drives

Local system running
maxView Storage Manager

Network
connection

Customer Data

RAID 50

RAID 50Server with Adaptec RAID controller running
maxView Storage Manager Agent & CIM Server

Storage enclosure withdisk drives installed

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Continuing to Grow Your Storage SpaceFor more advanced applications, such as high-volume transaction processing in a "cloud" or data center
environment, maxView Storage Manager helps you grow your storage space to include multiple
controllers, storage enclosures, and disk drives in multiple locations.
In this example, multiple systems, servers, disk drives, and enclosures have been added to the storage
space. The Administrator can create and modify logical drives and monitor all the controllers, enclosures,and disk drives in the storage space from any system running the maxView Storage Manager GUI.

RAID 50Server running maxView
Storage Manager Agent & CIM Server

Storage enclosures withdisk drives installed

RAID 5

Network Connection

RAID 5

System running maxView
Storage Manager

Server with RAID controller
and disk drives installed

RAID 60

Server running maxView
Storage Manager Agent & CIM Server

RAID 6
RAID 6

System running maxView
Storage Manager

Server running maxView
Storage Manager Agent & CIM Server

RAID 6Storage enclosures withdisk drives installed

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3

Installing maxView Storage Manager
This section describes how to install and uninstall maxView Storage Manager on the supported operating
systems. It also describes how to run maxView Storage Manager from a bootable USB image, before
the application is installed on an operating system.
Note: To perform a silent installation without messages or user interaction, follow the instructionsin Silent Installation on Windows and Linux on page 108.
Note: VMware users can install the maxView plugin for vSphere Web Client for Windows andmonitor storage resources without using the maxView Storage Manager GUI. For more information,
see Using the maxView Plugin for VMware vSphere Web Client on page 111.

Before You Begin the Installation
Complete the following steps before you begin the installation.

Gather Installation Information
Prepare the following information:• Administrator account user name and password for your operating system.
• CIM Server port number. The default port is recommended (5988). If you want to use a different
port, select any one between 65500 and 65535 and it will be assigned as the CIM Server http port
for maxView Storage Manager installation. (The selected port must be free at installation time.)
The installation will verify the availability of this port. There is no guarantee that any port number
besides the default will work in the future as any other application can claim this port. For more
information on the CIM Server, seeAbout the maxView Storage Manager CIM Server on page 15.
• maxView Web Server port number. The default port is recommended (8443). If the default port is
not available, another port number will be automatically assigned. For more information on the
Web Server, see About the maxView Storage Manager Web Server on page 15.

Download the Installation Package
Complete these steps to download the installation package for your operating system(s) from the PMC
Web site:
1. Open a browser window, then type www.pmcs.com/myPMC in the address bar.
2. Enter your myPMC account credentials.
3. Navigate to the HBA 1000, SmartIOC 2000, PM8068 or PM8069 product page.
4. Download the maxView Storage Manager installation package (zip file archive).
5. When the download completes, extract the package contents to a temporary location on yourmachine.
Note: See the Release Notes for a complete list of installer packages for the supported operating
systems.

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Installing on Windows
This section describes how to install maxView Storage Manager on Windows systems.
Note: You need administrator privileges to install maxView Storage Manager. For details on
verifying privileges, refer to your operating system documentation.
1. Open Windows Explorer or My Computer, then change to the directory where the Windows installer
package is located (see Download the Installation Package on page 19 for details).
2. Double-click the setup program for your operating system version:
Options
Description
Windows 64-bit

setup_asm_x64.exe

Windows 32-bit setup_asm_x86.exe
The Installation wizard opens.
3. Click Next to begin the installation, click I accept the terms of the license..., then click Next.
4. In the Configuration Settings screen, accept or modify the default server ports:a) CIM Server Port default: 5988.
b) Web Server Port default: 8443.

5. To run maxView Storage Manager in Standalone mode, disabling remote system management fromthe GUI, click the Local Host check box.
Note: In Standalone mode, maxView Storage Manager displays the system name as "localhost"and events are displayed as "127.0.0.1/localhost".
6. Click Next, then click OK to verify the CIM Server and Web Server port numbers.
7. In the Features screen, ensure that GUI and/or Agent is selected. Optionally, select CLI Tools. Thenclick Next.
Note: You must install the Agent on at least one machine.

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8. Click Install to begin the installation.
9. Repeat these steps to install maxView Storage Manager on every Windows system that will be partof your storage space.
When the installation is complete you receive a confirmation message and the maxView Storage Manager
icon is placed on your desktop.

Installing on Red Hat, CentOS, or SuSE LinuxThis section describes how to install maxView Storage Manager on systems running Red Hat Linux,
CentOS, or SuSE Linux. For a list of supported Linux operating systems, see System Requirements.
1. Open a shell window, then change to the directory where the Linux installer package is located (seeDownload the Installation Package on page 19 for details).
2. Run the .bin file for your operating system version (x.xx-xxxxx=version-build number):
Options
Description
Linux 64-bit./StorMan-X.XX-XXXXX.x86_64.binLinux 32-bit./StorMan-X.XX-XXXXX.i386.bin

3. When prompted for configuration details, enter the following:Enter the CIM Server HTTP Port: [default:5988]
LocalHost Mode: [default: No]
Note: LocalHost mode disables remote system management from the GUI. maxView Storage
Manager displays the system name as "localhost", and events are displayed as"127.0.0.1/localhost".
4. Repeat these steps to install maxView Storage Manager on every Linux system that will be part ofyour storage space.
When the installation completes a confirmation message is displayed and the maxView Storage
Manager icon is placed on your desktop.

Installing on Ubuntu LinuxThis section describes how to install maxView Storage Manager on systems running Ubuntu Linux.
1. Open a shell window, then change to the directory where the Linux installer package is located (seeDownload the Installation Package on page 19 for details).
2. Install the .deb package for your operating system version (x.xx-xxxxx=version-build number).
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Options

Description

Linux 64-bit

dpkg -i StorMan-X.XX-XXXXX_amd64.deb

Linux 32-bit

dpkg -i StorMan-X.XX-XXXXX_i386.deb

3. When prompted for configuration details, enter the following:Enter the CIM Server HTTP Port: [default:5988]
LocalHost Mode: [default: No]
Note: LocalHost mode disables remote system management from the GUI. maxView Storage
Manager displays the system name as "localhost", and events are displayed as"127.0.0.1/localhost".
4. Repeat these steps to install maxView Storage Manager on every Ubuntu Linux system that will bepart of your storage space.
When the installation is complete you receive a confirmation message and the maxView Storage Manager
icon is placed on your desktop.

Installing on VMware
Use the following procedure to install the .vib files for a VMware ESXi 5.5 or 6.0 system. Perform theinstallation from a remote system running a Telnet/SSH client. Use a terminal emulator to access the
ESXi server remotely.
1. Copy the following files from the installer download location to the /tmp directory on your local
ESXi server (see Downloading the Installer Package for details):• vmware-esx-provider-arcconf.vib• vmware-esx-provider-arc-cim-provider.vib
The arcconf.vib is for command line communication.
The arc-cim-provider.vib is for remote management communication.
2. Check for existing installation of arcconf.
esxcli software vib list | grep arcconf

3. Remove the existing arcconf package.
esxcli software vib remove -n arcconf

When the package is removed, you receive the message "Reboot Required: false."
4. Check for an existing installation of arc-cim-provider.
esxcli software vib list | grep arc-cim-provider

5. Remove the existing arc-cim-provider package.
esxcli software vib remove -n arc-cim-provider

When the package is removed, you receive the message "Reboot Required: true."
6. Set the installation acceptance level to either PartnerSupported or CommunitySupported:
esxcli software acceptance set –-level=PartnerSupported

7. Install the arcconf package.
esxcli software vib install --no-sig-check -v/tmp/vmware-esx-provider-arcconf.vib

When the package is installed, you receive the message "Reboot Required: false."
8. Install the arc-cim-provider package.
esxcli software vib install --no-sig-check -v/tmp/vmware-esx-provider-arc-cim-provider.vib

When the package is installed, you receive the message "Reboot Required: true."
9. Reboot the system.
10. Continue with Installing on a Guest Operating System on page 23.
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Installing on a Guest Operating System
This section describes how to install maxView Storage Manager on a VMware guest operating system.
You can install maxView Storage Manager on a Windows guest OS or Linux guest OS.

Installing on a Windows Guest OS
Use the following procedure to install maxView Storage Manager on a Windows guest OS running on
VMware.
1. On the VMware guest OS, change to the directory where the guest OS installer package is located(see Downloading the Installer Package for details).
2. Double-click the setup program for your operating system:
Options
Description
Windows GOS 64- Setup_maxView_GOS_x64.exe
bitWindows GOS 32- Setup_maxView_GOS_x86.exe
bit
The Installation wizard opens.
3. Choose the hypervisor type (ESXi Server), then click Next.

4. Enter the following configuration details:a) Host IP Address (ESXi host)b) Web Server Port: 8443c) Host user name (default: root)d) Operating system password/password confirmation

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5. Click Next, then click Install.
When the installation is complete you receive a confirmation message.

Installing on a Linux Guest OS
Use the following procedure to install maxView Storage Manager on a Linux guest OS running on VMware.
1. On the VMware guest OS, change to the directory where the Linux installer package is located (seeDownloading the Installer Package for details).
2. Run the installer for your operating system version (x.xx=version number):
Options
Description
Linux GOS 64-bit./Storman-X.XX.GOS86_64.binLinux GOS 32-bit./Storman-X.XX.GOS32.bin

3. At the prompt, choose the GOS type. Enter 1 for ESXi:
Select the GOS Type. 1.ESXi Server

4. Enter the following configuration details:
Hypervisor IP address
Hypervisor username [default: root]
Hypervisor password
Event Listener Port [default: 65500]
When the installation is complete you receive a confirmation message.

Running maxView Storage Manager from a Bootable USB Image
Running maxView Storage Manager from a bootable USB image allows you to configure your controller
before you install the operating system. The procedure consists of three basic steps:
1. Download the bootable USB image from the PMC Web Site
2. Create a "live" image on a USB flash drive
Note: We recommend using LiveUSB Creator, available at fedorahosted.org (see Step [2],below).
3. Boot from the USB flash drive, login to maxView Storage Manager and configure your controller

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The bootable USB image is not a substitute for running maxView Storage Manager as an installed
application. Many of the features and functions described in this guide are not available when you run
maxView Storage Manager from a bootable USB image. Use the bootable USB image only to configure
your controller before you install an operating system.
Note: Before you begin, ensure that your system is set up to boot from a USB drive. Check thesystem BIOS to see if the USB drive is included in the boot sequence. (For more information, see
your system's documentation.) You will need a USB drive with at least 1GB of storage to complete
this task. To run the bootable USB image, the target machine must have at least 4GB of memory.
To run maxView Storage Manager from a bootable USB image:
1. Download the bootable USB image from the PMC Web site:a) Open a browser window, then type www.pmcs.com/myPMC in the address bar.
b) Enter your myPMC account credentials.
c) Navigate to the HBA 1000, SmartIOC 2000, PM8068 or PM8069 product page.
d) Locate and download the bootable USB image (zip file archive).
e) Extract the contents of the bootable image archive file to a temporary location.
The archive contains one file: the maxView Storage Manager bootable iso image.
2. Create a "live" image on the USB drive:a) Run the LiveUSB Creator utility setup program athttps://fedorahosted.org/releases/l/i/liveusb-creator/liveusb-creator- 3.11.8-setup.exe.
b) Start LiveUSB Creator from the Windows All Programs menu.
c) In the Use Existing Live CD field, click Browse, then locate and select the maxView Storage
Manager bootable iso image.
d) In the Target Device field, select the USB flash drive (e:\, for instance).
e) Click Create Live USB.
3. Insert the USB drive on the machine you want to configure.
The Boot menu opens in a shell window.
4. Select Launch maxView from the menu.
After a minute or so, the maxView Storage Manager login screen opens in a browser window.
Note: If you prefer to configure the controller from the command line, select Launch arcconffrom the Boot menu, then enter root, with no password, for the login credentials.
5. Enter root/root for the login credentials.
6. Continue with Creating Arrays and Logical Drives on page 38.

Uninstalling maxView Storage Manager
To uninstall maxView Storage Manager, follow the instructions for your operating system.

Uninstalling from Windows
To uninstall maxView Storage Manager from a Windows system, use the Add or Remove Programs toolin the Control Panel. All maxView Storage Manager components are uninstalled.
When the uninstall process is complete, you receive a confirmation message and the maxView icon isremoved from your desktop.

Uninstalling from Red Hat, CentOS, or SuSE LinuxThis section describes how to uninstall maxView Storage Manager from systems running Red Hat,
CentOS, SuSE Linux.
Type the command rpm -e StorMan
When the uninstall process is complete, you receive a confirmation message and the maxView icon isremoved from your desktop.
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Uninstalling from Ubuntu LinuxThis section describes how to uninstall maxView Storage Manager from systems running Ubuntu Linux.
Type the command dpkg -r StorMan
When the uninstall process is complete, you receive a confirmation message and the maxView icon isremoved from your desktop.

Uninstalling from VMware
Use the following procedure to remove maxView Storage Manager from a VMware ESXi 5.5 or 6.0
system.
1. Log in with the user name: root
2. List the installed packages:
esxcli software vib list | grep arcconf
esxcli software vib list | grep arc-cim-provider

3. Remove the arcconf package:esxcli software vib remove -n arcconf

4. Remove the arc-cim-provider package:esxcli software vib remove -n arc-cim-provider

5. Reboot the system.
To verify that maxView Storage Manager is uninstalled, repeat Step 2. If no results are shown, thesoftware was uninstalled successfully.

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4

Exploring maxView Storage Manager
This section familiarizes you with the main features of the maxView Storage Manager graphical userinterface. It describes how to start and log into maxView Storage Manager. It also explains how to gethelp and log out of maxView Storage Manager when you are finished working with the application.

Starting maxView Storage Manager and Logging In
The procedure for starting and logging in to maxView Storage Manager is the same for all operating
systems with a graphical desktop. You can login as the Administrator, with full management-level accessto your storage space, or as a Standard user, with restricted access to your storage space (see Working
in maxView Storage Manager on page 27 for more information about access permissions).
1. On the desktop, double-click the maxView Storage Manager desktop icon.
The login window opens in the default browser.

Note: If you do not have an icon for maxView Storage Manager on your desktop, open abrowser window, then type this URL in the address bar and press Return:https://127.0.0.1:8443/maxview/manager/login.xhtml.
2. For full management-level access to your storage space, enter the Administrator account username
and password for your operating system. For Standard-level access to your storage space, enter
your regular network login credentials. Then click Login.
The maxView Storage Manager main window opens.

Working in maxView Storage Manager
You can perform most tasks in maxView Storage Manager by:• Selecting storage components in the Enterprise View (controllers, hard drives, logical drives, andso on)• Clicking icons on the ribbon, at the top of the maxView Storage Manager main window• Working with information in the Storage Dashboard and Chart View
• Checking status in the Event Log and Task Log
If you are logged in as the Administrator, you have full access to manage and modify the componentsof your storage space, using all of the features of maxView Storage Manager. If you are logged in as aStandard user, you have restricted "view-only" access to your storage space, with limited ability toperform non-destructive operations, as described in the table below.
Note: maxView Storage Manager allows you to give Standard users Administrator privileges. For
details, see Granting Standard Users Admin Privilege on page 103.
Standard users can:Standard users can't:

Rescan controllers

Create arrays and logical drives

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Standard users can:Standard users can't:

Save activity logs

Modify arrays and logical drives

Identify physical devices, logical devices, and enclosures Delete arrays and logical drives
Silence alarms

Perform data migrations

View component properties on the Storage Dashboard Clear the controller configuration

Overview of the Main Window
The main window of maxView Storage Manager has three main panels—left, right, and bottom—plus
the ribbon, at the top of the window.
The left panel always shows the Enterprise View. The bottom panel shows the Event Log and Task Log.
The right panel shows the Storage Dashboard and Chart View. Different information appears in the rightpanel depending on which component is selected in the Enterprise View.
In example below, a controller is selected in the Enterprise View, and the right panel displays the Storage
Dashboard for the controller, with a chart view of its storage space.

RibbonEnterprise
View

Storage
Dashboard

Task Log
Event Log

You can resize the panels and scroll horizontally or vertically as needed, to view more or less information.

The Enterprise View
The Enterprise View is an expandable “tree” that shows the physical and logical components of yourstorage space. The Enterprise View lists the local system (the system you're working on) and any remotesystems that you have logged in to from the local system. (See ‘Local’ or ‘Remote’? on page 35 for more
information.)

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Local system

Remote system

Expand a system in the Enterprise View to the see its controllers, arrays, logical drives (“devices”),
physical drives, and enclosures.
In the figure below, a controller is expanded in the Enterprise View, revealing the physical and logicaldevices associated with that controller.

By selecting a controller
in the Enterprise View...

...the disk drives or enclosuresand disk drives connected to it
and the arrays and logical drives
created with those disk drives appear
in the Physical and Logical Devices trees.

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You can perform most tasks in maxView Storage Manager by selecting a component in the EnterpriseView, such as a controller or disk drive, then using the related commands on the ribbon, as describedin the section below.

What do the Enterprise View Icons Mean?
Icon

Description
System with controller and directly attached disk drives or enclosures
Controller
Enclosure
Logical device

Array (healthy)1
Hard disk drive
Solid State Drive (SSD)
Connector or other physical device

The Ribbon
Most tasks in maxView Storage Manager are available from the ribbon, at the top of the main window.
The ribbon replaces toolbars and menus in maxView Storage Manager to help you quickly find thecommands you need to complete a task.

The ribbon is organized into groups of related tasks for Systems, Controllers, Arrays, Logical Devices,
Physical Devices, and maxCache Devices2. The Home group (on the left) provides commands for working
with remote systems (see Managing Remote Systems on page 97). Active options on the ribbon vary,depending on which type of component is selected in the Enterprise View.
For instance, if you select a controller in the Enterprise View, these options are activated:• Create Logical Drive in the Logical Device group• Spare Management in the Physical Device group• All options in the Controller group
If you select an array in the Enterprise View, options in the Array group are highlighted; selecting a disk
drive highlights options in the Physical Device group; and so on.
For a description of the icons on the ribbon, see Icons At-a-Glance on page 126.
1

A green checkmark in the Enterprise View means that the component is healthy with no problems
or issues. For more information, see Identifying a Failed or Failing Component on page 104.
2
Supported on PMC Adaptec legacy RAID controllers only.
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The Storage Dashboard
When you select a component in the Enterprise View, maxView Storage Manager displays detailed
information about that component on the Storage Dashboard. Occupying the largest portion of themain window in maxView Storage Manager, the Storage Dashboard provides status information, physicaland logical device properties, resources, usage statistics, and reliability indicators for hard drives and
SSDs. It also provides a chart view of free and used space in your system.
Tabs provide quick accessto component information

Chart view of free
and used space inyour system

For more information about the types of information provided on the Storage Dashboard for eachcomponent in your storage space, see Viewing Component Information and Status in the Storage
Dashboard on page 83; also see Revealing More Device Information.

Checking System Status from the Main Window
maxView Storage Manager includes an Event Log and Task Log for at-a-glance status and activity
information for all managed systems. The Event Log provides status information and messages about
activity (or events) occurring in your storage space. The Task Log provides information about current orrecurring processes in your storage space, such as rebuilding a logical device. Single-click any event or
task to see more information in an easier-to-read format. For more information about the Event Log
and Task Log, see Viewing Activity Status in the Event Log on page 81 and Working with Scheduled
Tasks.
Click this tab toopen the Task Log
Click this tab toopen the Event Log

Warning- and Error-level icons appear next to components in the Enterprise View affected by a failure
or error, creating a trail, or rapid fault isolation, that helps you identify the source of a problem when
it occurs. See Identifying a Failed or Failing Component on page 104 for more information.

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If your storage space includes a drive enclosure with a temperature sensor, temperature, fan, and power
module status is displayed on the Storage Dashboard (see Monitoring Enclosure Status on page 85).
For more information about checking status from the main window, see Monitoring Status and Activity
on page 81.

Revealing More Device Information
You can reveal more information about disk drive, array, and logical drive usage in your storage spacewith the Resources view on the Storage Dashboard.
To reveal disk drive usage by logical drive (and vice-versa), select a controller in the Enterprise View,
then open the Resources tab on the Storage Dashboard. As shown in the figures below, you can click a
logical drive to see its member disk drives and spares; similarly, you can click a physical disk to see whicharray (if any) it belongs to.
Note: Click the Arrow icons, on the right side of the Resources table, to jump to that resource inthe Enterprise View tree.

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Two disk drives plus a
dedicated hot sparecomprise the selected
logical drive

Disk in Slot 0
belongs to Array B

Getting Help
maxView Storage Manager provides online help that includes conceptual information and descriptionsof on-screen items and dialog boxes, in addition to step-by-step instructions for completing tasks.
To open the online help, click the Help button at the upper-right corner of the main window.

Click here to open
the Help window

For help with a dialog box or wizard, click the question-mark icon, in the lower corner of the dialog box,
for help with that specific procedure.

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Click here for help
with this procedure

For help with individual options in the Set Properties dialog box (for controllers, logical drives, andphysical drives), or specific information fields on the Storage Dashboard, mouse over any field or option
name for a brief description of that option.

Logging Out of maxView Storage Manager
To log out of maxView Storage Manager:
1. In the Enterprise View, click on the local system.
2. Click the Logout button at the upper-right corner of the main window:

Click here tolog out

You are logged out of maxView Storage Manager and the main window is closed.

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5

Building Your Storage Space
Follow the instructions in this section to choose a management system, log in to each system in yourstorage space, and create arrays and logical drives.
Note: Before beginning the tasks in this chapter, ensure that maxView Storage Manager is installedon every system that will be part of your storage space.

Overview
To build your storage space, complete these steps:
1. Choose at least one management system (see Choosing a Management System on page 35).
2. Start and log in to maxView Storage Manager on the management system (see Starting maxView
Storage Manager and Logging In on page 27).
3. Start maxView Storage Manager or the Agent on all other systems (see Starting maxView Storage
Manager on Remote Systems on page 36).
4. Log in to all other systems from the management system (see Logging into Remote Systems fromthe Local System on page 37).
5. Create arrays and logical drives for all systems in your storage space (see Creating Arrays and Logical
Drives on page 38).
As your storage requirements change, you can add systems, controllers, and disk drives, then modify
the arrays and logical drives in your storage space by following the instructions in Modifying Your Storage
Space on page 55.

Choosing a Management System
You must designate at least one system as a management system, a system from which you will manage
the storage on all systems in your storage space.
The management system can be any system on your network that has a video monitor and can run themaxView Storage Manager GUI and Web server.

‘Local’ or ‘Remote’?
Whenever you're working in maxView Storage Manager, the system that you're working on is the local
system. All other systems in your storage space are remote systems. ‘Local’ and ‘remote’ are relative
terms, as shown in the following figure—when you are working on system A (local system), system B isa remote system; when you are working on system B (local system), system A is a remote system.
For the purposes of this guide, the ‘local system’ is the management system.

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A

B

Local logged
in to remote
maxView Storage Manager
or Agent

maxView Storage
Manager

A

B

Local logged
in to remote
maxView Storage Manager
or Agent
maxView Storage
Manager

Logging in on the Local System
To log in on the local system, see Starting maxView Storage Manager and Logging In on page 27.

Starting maxView Storage Manager on Remote Systems
You can run the maxView Storage Manager application on the remote systems in your storage space(making those systems usable as 'management systems'). Alternatively, if your storage space includes
systems that aren't connected to monitors or that you don't anticipate using as management systems(and therefore won't require the GUI, or graphical user interface), you can run the Agent only on thosesystems. (For more information, see About the maxView Storage Manager Agent on page 15.)
• To start the full maxView Storage Manager application on a remote system, follow the instructionsin Starting maxView Storage Manager and Logging In on page 27.
• To start the Agent only on a remote system, follow the instructions in Starting the Agent Only on
page 36.

Starting the Agent Only
To start the maxView Storage Manager Agent only on a remote system, follow the instructions for youroperating system, as described in the sections below.
In an Agent Only configuration, you must ensure that the maxView Storage Manager CIM server is also
running on the remote system, and that you start the services in the proper order:
1. CIM server
2. Agent
In general, maxView Storage Manager services start automatically when the system is powered on. Use
the procedures in this section to manually start and stop the services, as needed. For more information
about the maxView Storage Manager Agent and CIM server, see About maxView Storage Manager on
page 14.

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Windows
On Windows systems, the Agent and CIM server start automatically when the system is powered on.
To verify that the Agent and CIM server are running:
1. Open the Windows Control Panel.
2. Double-click Administrative Tools, then double-click Services.
3. In the list of services, check that the maxView Storage Manager Agent is installed and running. Thenverify that the maxView CIM server is running. If not, you can choose to restart the services. Be sure
to observe the proper startup order: CIM server first, then the Agent.

Linux or VMware
On Linux systems and VMware Guest OSs, the Agent and CIM server start automatically when the systemis started. To manually start (or stop) the Agent on Linux, enter these commands:
1. Start the CIM server:
Options
Description
Start service

service stor_cimserver start

Stop service

service stor_cimserver stop

Check statusservice stor_cimserver status
To start operations from the VMware console, use these commands:
Options
Description
Start service

Sfcbd-watchdog start

Stop service

Sfcbd-watchdog stop

2. Start the Agent:
Options

Description

Start service

service stor_agent start

Stop service

service stor_agent stop

Logging into Remote Systems from the Local System
Once maxView Storage Manager or the maxView Storage Manager Agent (see About the maxView
Storage Manager Agent on page 15) is running on all systems in your storage space, you can log into
the remote systems from the local system.
Once you have logged in to a remote system, it automatically appears in the Enterprise View each time
you start maxView Storage Manager on the local system. You can work with a remote system's controllers,
disk drives, and logical drives as if they were part of your local system.
To log in to a remote system:
1. On the ribbon, in the Home group, click Add System.

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The Add System window opens, showing a list of "discovered" systems; that is, systems on yournetwork that are running the maxView Storage Manager Agent.
2. Select the systems you want to add to the Enterprise View, then enter the systems' login credentials(username/password) in the space provided.

Note: You can add a system manually if you don't see the system in the list. For more
information, see Manually Adding a Remote System on page 98.
3. Click Add.
maxView Storage Manager connects to the remote system(s) and adds them to the list of managed
systems in the Enterprise View.
For more information about working with remote systems, see Managing Remote Systems on page 97.

Creating Arrays and Logical Drives
maxView Storage Manager provides a wizard to help you create, or configure, the arrays and logicaldrives in your storage space. You can choose from two configuration methods:• Create logical drive on new array—Helps you set the RAID level for the logical drive, group disk
drives and SSDs, determine logical drive size and other advanced settings.
For instructions, see Creating a Logical Drive on a New Array on page 38.
• Create logical drive on existing array—Helps you select an array on which to create the logical drive,
set the RAID level, group disk drives and SSDs, determine logical drive size and configure advanced
settings.
For instructions, see Creating a Logical Drive on an Existing Array on page 42
Note: You cannot combine SAS and SATA drives within the same logical drive. The wizard will notallow you to select a combination of SAS/SATA drive types.

Creating a Logical Drive on a New Array
Before you can create a logical drive, you must create an array. Use the On New Array configuration
method to step through the process of creating a logical drive on a new array, setting the RAID level,
and configuring other settings.

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To create a logical drive on an existing array, see Creating a Logical Drive on an Existing Array on page42.
By default, maxView Storage Manager uses all available disk space to maximize the capacity of a newlogical drive.
To create a logical drive on a new array:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the Logical Device group, click Create Logical Device.

3. When the wizard opens, select On New Array, then click Next.

4. Select a RAID level for the logical drive, then click Next.

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See Selecting the Best RAID Level on page 118 for more information about RAID levels.
5. Select the disk drives you want to include in the logical drive, then click Next. Be sure the drive type
is the same for all drives (SAS or SATA, not mixed), and that you select the right number of drives
for the RAID level you selected.

6. (Optional) In the RAID Attributes panel, customize the logical drive settings.

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You can:• Enter a name for the logical drive. Names can include any combination of letters, numbers, andspaces.
• Set the size and unit of measure for the logical drive. (By default, a new logical drive uses all
available disk space.)• Change the stripe size—the amount of data, in bytes, written per disk in the logical drive. (Thedefault stripe size usually provides the best performance.)• Set the initialization method to Default or Build. The initialization method determines how the
logical drive is prepared for reading and writing, and how long initialization will take:• Default—Initializes parity blocks in the background while the logical drive is available foraccess by the operating system. A lower RAID level results in faster parity initialization.
• Build—Overwrites both the data and parity blocks in the foreground. The logical drive
remains invisible and unavailable to the operating system until the parity initialization
process completes. All parity groups are initialized in parallel, but initialization is faster for
single parity groups (RAID 5). RAID level does not affect performance during Build
initialization.
Note: Not all initialization methods are available for all RAID levels.
7. Click Next, then review the array and logical drive settings.
This example shows a RAID 5 logical drive ready to be created on Array A.

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8. Click Finish.
maxView Storage Manager builds the array and logical drive. Use the Event Log and Task Log to trackbuild progress.
9. If you have other disk drives or available disk space and want to create additional arrays on thecontroller, repeat Steps [2]-[8].
10. Repeat Steps [1]-[9] for each controller in your storage space.
11. Partition and format your logical drives. See Partitioning and Formatting Your Logical Drives on page
45.

Creating a Logical Drive on an Existing Array
After you create an array, you can continue to build your storage space by creating more logical driveson that array. Use the On Existing Array configuration method to step through the process of creating
a logical drive on an existing array, setting the RAID level, and configuring other settings.
To create a logical drive on a new array, see Creating a Logical Drive on a New Array on page 38.
By default, maxView Storage Manager uses all available disk space to maximize the capacity of a newlogical drive.
To create a logical drive on an existing array:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the Logical Device group, click Create Logical Device.

3. When the wizard opens, select On Existing Array, then click Next.

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4. Select the array on which to create the logical drive, then click Next.

5. Select a RAID level for the logical drive, then click Next.

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See Selecting the Best RAID Level on page 118 for more information about RAID levels.
6. (Optional) In the RAID Attributes panel, customize the logical drive settings.

You can:• Enter a name for the logical drive. Names can include any combination of letters, numbers, andspaces.
• Set the size and unit of measure for the logical drive. (By default, a new logical drive uses all
available disk space.)• Change the stripe size—the amount of data, in bytes, written per disk in the logical drive. (Thedefault stripe size usually provides the best performance.)• Set the initialization method to Default or Build. The initialization method determines how the
logical drive is prepared for reading and writing, and how long initialization will take:• Default—Initializes parity blocks in the background while the logical drive is available foraccess by the operating system. A lower RAID level results in faster parity initialization.

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44maxView Storage Manager User's Guide for PMC Adaptec Smart-Family Controllers• Build—Overwrites both the data and parity blocks in the foreground. The logical drive
remains invisible and unavailable to the operating system until the parity initialization
process completes. All parity groups are initialized in parallel, but initialization is faster for
single parity groups (RAID 5). RAID level does not affect performance during Build
initialization.
Note: Not all initialization methods are available for all RAID levels.
7. Click Next, then review the array and logical drive settings.
This example shows a RAID 5 logical drive ready to be created on Array A.

8. Click Finish.
maxView Storage Manager builds the logical drive on the array. Use the Event Log and Task Log to
track build progress.
9. If you have other disk drives or available disk space and want to create more logical drives on an
existing array, repeat Steps [2]-[8].
10. Repeat Steps [1]-[9] for each controller in your storage space.
11. Partition and format your logical drives. See Partitioning and Formatting Your Logical Drives on page
45.

Partitioning and Formatting Your Logical Drives
The logical drives you create appear as physical disk drives on your operating system. You must partition
and format these logical drives before you can use them to store data.
Note: Logical drives that have not been partitioned and formatted cannot be used to store data.
Refer to your operating system documentation for more information.

Creating Logical Drives on Other Systems in Your Storage Space
If you installed maxView Storage Manager and PMC Adaptec Smart-family controllers on more than
one system, continue building your storage space as follows:• From each individual system, log in to maxView Storage Manager and repeat the steps to create
logical drives on new or existing arrays, orProprietary and Confidential to PMC-Sierra, Inc., and for its customers internal use.
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maxView Storage Manager User's Guide for PMC Adaptec Smart-Family Controllers• From your local system (the system you're working on), log in to all other systems in your storage
space as remote systems (see Logging into Remote Systems on page 37), then repeat the steps tocreate logical drives on new or existing arrays, or• From your local system, create a server template file and deploy the configuration to the remotesystems in your storage space (see Deploying Servers on page 94).

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6

Protecting Your Data
In addition to standard RAID (RAID 0, RAID 1, RAID 5, RAID 10), PMC Adaptec controllers provide additional
methods of protecting your data, including dedicated and auto-replace hot spare drives.
A hot spare is a disk drive or SSD (Solid State Drive) that automatically replaces any failed drive in a
logical drive, and can subsequently be used to rebuild that logical drive. (For more information, see
Recovering from a Disk Drive Failure on page 105.)

Dedicated Spare or Auto-Replace Spare?
A dedicated hot spare is assigned to one or more arrays. It will protect any redundant logical drive on
those arrays.
After using a dedicated hot spare to rebuild a failed logical drive, data is moved back to its original
location, using a process called copyback, once the controller detects that the failed drive has been
replaced. Once the data is copied back, the hot spare becomes available again. You must create an array
before you can assign a dedicated hot spare to protect it. To assign a dedicated hot spare, see Assigninga Dedicated Hot Spare on page 47.
An auto-replace hot spare is assigned to a specific array. It will protect any redundant logical drive onthat array. After using an auto-replace spare to rebuild a failed logical drive, it becomes a permanent
part of the array. You must create an array before you can assign an auto-replace hot spare to protect
it. To assign an auto-replace hot spare, see Assigning an Auto-Replace Hot Spare on page 49.

Hot Spare Limitations• You cannot protect a RAID 0 logical drive with a hot spare; hot spares protect only redundant logicaldrives.
• You cannot create a hot spare from a disk drive that is already part of an array.
• You should select a disk drive that is at least as big as the largest disk drive it might replace.
• You must designate a SAS hot spare drive for an array comprised of SAS disk drives, and a SATA
hot spare drive for an array comprised of SATA disk drives.

Assigning a Dedicated Hot Spare
A dedicated hot spare is assigned to one or more arrays. It will protect any redundant logical drive on
those arrays.
Note: You must create the array before you can assign a dedicated hot spare to protect it.
To assign a dedicated spare:
1. In the Enterprise View, select a controller, an array on that controller, or a Ready physical drive.
2. On the ribbon, in the Physical Device group, click Spare Management.
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The Spare Management wizard opens.
3. Select the Dedicated spare type, then click Next.

4. If you selected a controller or physical drive in the Enterprise view, select the arrays you want toprotect with a dedicated spare, then click Next.

5. If you selected a controller or array in the Enterprise view, select the physical drive(s) you want todedicate as hot spares, then click Next. (See Hot Spare Limitations on page 47 for help selecting
drives.)
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6. Review the summary of dedicated spares and protected arrays, then click Finish.

Assigning an Auto-Replace Hot SpareAn auto-replace hot spare is assigned to a specific array. After using an auto-replace spare to rebuild afailed logical drive, it becomes a permanent part of the array.
To assign an auto-replace hot spare to an array:
1. In the Enterprise View, select a controller or an array on that controller.
Note: The Auto-Replace option is always available when you select an array on a controller.
However, when you select the controller itself, the option is available only if one or more
auto-replace spares already exist. Otherwise, you can just assign Dedicated spares in the
wizard.
2. On the ribbon, in the Physical Device group, click Spare Management.

The Spare Management wizard opens.
3. Select the Auto-Replace spare type, then click Next.

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4. If you selected a controller in the Enterprise view, select the array you want to protect with anauto-replace spare, then click Next.

5. Select the physical drive(s) you want to assign as auto-replace hot spares, then click Next. (See Hot
Spare Limitations on page 47 for help selecting drives.)

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6. Review the summary of auto-replace spares and protected arrays, then click Finish.

Removing a Hot Spare
You can remove a dedicated or auto-replace hot spare from an array. Removing the last hot spare froman array returns the drive to the Ready state. You may want to remove a hot spare to:• Make disk drive space available for another array or logical drive.
• Convert an auto-replace hot spare into a dedicated hot spare.
• Remove the ‘hot spare’ designation from a drive that you no longer want to use as a spare.
To remove a hot spare:
1. In the Enterprise View, select an array or an existing hot spare drive.
2. On the ribbon, in the Physical Device group, click Spare Management.

The Spare Management wizard opens.
3. Select Un-Assign, then click Next. (Un-Assign is preselected for an existing hot spare.)

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4. If you selected a hot spare in the Enterprise view, select the array(s) from which to remove the spare,then click Next.

5. If you selected an array in the Enterprise view, select the hot spare(s) to remove from the array,then click Next.

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6. Review the summary of affected hot spares and arrays, then click Finish.
If the spare protects only one array, it is deleted and the drive becomes available for other uses inyour storage space. If the spare protects more than one array, it is removed from the selected array(s)but continues to protect the other arrays to which it is assigned.

Setting the Spare Activation Mode
The spare activation mode determines when a hot spare is used to rebuild a failed logical drive. You
can choose to activate a spare when:• A data drive fails; this is the default mode.
• A data drive reports a predictive failure (SMART) status.
In normal operations, the firmware starts rebuilding a failed logical drive with a spare only when a data
drive fails. With the predictive failure activation mode, rebuilding can begin before the drive fails,
reducing the likelihood of data loss.
The spare activation mode applies to all arrays on a controller.
To set the spare activation mode:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.

The Set Properties window opens.
3. Click the Data Protection tab.
4. From the Spare Activation Mode drop-down list, select Failure (default) or Predictive, then click OK.

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7

Modifying Your Storage SpaceThis section provides additional scenarios for creating and modifying arrays and logical drives. It explains
how to check your logical drives for bad or inconsistent data; optimize controller and logical drive
performance; move arrays and logical drives; and perform advanced operations, such as creating a split
mirror backup array.

Understanding Arrays and Logical Drives
A logical drive is a group of physical disk drives that appears to your operating system as a single drivethat can be used to store data.
The group of physical drives containing the logical drive is called a drive array, or just array. Because all
the physical drives in an array are commonly configured into just one logical drive, the term array isoften used as a synonym for logical drive. However, an array can contain several logical drives, each ofa different size.
You can include the same disk drive in two different logical drives by using just a portion of the spaceon the disk drive in each, as shown in the following figure.

Three Disk Drives(500 MB Each)

One RAID 1
Logical Drive

One RAID 5
Logical Drive
250 MB250 MB250 MB250 MB
Available
Space

250 MB250 MB250 MB250 MB

Appears to Operating System
as one 250 MB disk drive

250 MB250 MB

Appears to Operating System
as one 500 MB disk drive

Disk drive space that has been assigned to a logical drive is called a segment. A segment can include allor just a portion of a disk drive's space. A disk drive with one segment is part of one logical drive, a disk
drive with two segments is part of two logical drives, and so on. When a logical drive is deleted, thesegments that comprised it revert to available space (or free segments).
A logical drive can include redundancy, depending on its RAID level. (See Selecting the Best RAID Levelon page 118 for more information.)
You can also protect your logical drives by assigning one or more hot spares to them. (See ProtectingYour Data on page 47 for more information.)

Creating and Modifying Logical Drives
For basic instructions for creating logical drives, see Building Your Storage Space on page 35.
This section describes additional scenarios for creating logical drives:• To create a logical drive from different-sized disk drives, see Including Different-sized Disk Drives
in a Logical Drive on page 56.
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maxView Storage Manager User's Guide for PMC Adaptec Smart-Family Controllers• To create a logical drive using available segments of disk drives, see Creating a Logical Drive Using
Available Segments on page 57.

Including Different-sized Disk Drives in a Logical Drive
You can combine disk drives of different sizes in the same logical drive. If the logical drive includes
redundancy, however, the size of each segment can be no larger than the size of the smallest disk drive.
(See Selecting the Best RAID Level on page 118 for more information about redundancy.)
Note: You cannot combine SAS and SATA disk drives within the same array or logical drive.
To create a logical drive with disk drives of different sizes, follow the instructions in Creating a Logical
Drive on a New Array on page 38. When the wizard displays the RAID Members panel, select different
size drives, as shown in the figure below, then complete the wizard.

When the logical drive is created, check its resources on the Storage Dashboard: it should appear similar
to the next figure, where a RAID 5 logical drive includes two disk drives of one size and one of another.

RAID5 with different size disks.
No segment is larger than smallest
disk drive (111GB, in this example).

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Creating a Logical Drive Using Available Segments
Free segments on a disk drive can be used to create a new logical drive. (Each segment can be used inonly one logical drive at a time.)
To create a logical drive using free segments on disk drives, follow the instructions in Creating a Logical
Drive on an Existing Array on page 42. When the wizard displays the RAID Members panel, select thedisk drives and/or free disk drive segments you want to use in the logical drive, then complete thewizard.

Enabling Background Consistency Check
When background consistency check is enabled, maxView Storage Manager continually and automaticallychecks your logical drives for bad or inconsistent data, and then fixes any problems. Enabling consistency
check ensures that you can recover data if a logical drive fails. The scanning process checks physicaldrives in fault-tolerant logical drives for bad sectors. It also verifies the consistency of parity data, if
applicable. The available modes are High, Disable, Idle. If you select the Idle mode, you must also specify
a delay value and parallel scan count.
To enable or disable background consistency check:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.

The Set Properties window opens.
3. Click the Data Protection tab.

4. In Consistency Check Mode drop-down list, select High, Disabled, or Idle.
5. If you selected the Idle mode, enter the consistency check delay (in seconds) and parallel consistency
check count:
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maxView Storage Manager User's Guide for PMC Adaptec Smart-Family Controllers• Consistency Check Delay—Amount of time the controller must be inactive before the surface
scan is started. Enter a value from 0-30. A value of 0 disables the scan.
• Parallel Consistency Check Count—Number of logical drives on which the controller will performthe consistency check in parallel.
6. Click OK.

Moving a Logical Drive
maxView Storage Manager allows you to move a single logical drive from one array to another array.
You can choose the following destinations:• Move Logical Drive To a New Array• Move Logical Drive To an Existing Array
If you move the logical drive to a new array, the array is created automatically. If you move the logicaldrive to an existing array, it must have sufficient space and member disk drives to store the logical drive
data and accommodate the RAID level; for example, three drives, minimum, for a RAID 5.
Note: Moving a logical drive can be a time-consuming process. All data in the logical drive is
moved onto the new or existing array, and the controller continues to service I/O requests toother logical drives.
To move a logical drive:
1. In the Enterprise View, select a logical drive.
2. On the ribbon, in the Logical Device group, click Expand/Migrate Logical Device.

3. When the wizard opens, select To New Array or To Existing Array, then click Next.

4. If you are moving the logical drive to a new array, select the physical drives for the array. Be surethe drive type is the same for all drives (SAS or SATA, not mixed).
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Note: The drives must have sufficient capacity to store the logical drive data.
5. If you are moving the logical drive to an existing array, expand the Arrays and Logical Devices list,
then select the destination array.

6. Click Next, review the summary information, then click Finish.
maxView Storage Manager moves the logical drive onto the new or existing array. If you moved thelast logical drive on an array, maxView Storage Manager deletes the array and removes it from theEnterprise View.

Moving an Array
You can move an array by replacing its physical drives with drives of the same type or different type.
For example, you can replace SAS drives in the array with other SAS drives, or replace SAS drives with
SATA drives. You cannot combine drive types in the same array, however. If you choose to replace SAS
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drives with SATA drives, for example, all drives in the array must be replaced with SATA drives. The
replacement drives must be in the Ready state; that is, not part of any array or assigned as a spare.
Moving an array automatically removes any previously assigned spare drives. Replaced drives in thearray are freed and become Ready drives that can be used in other arrays, logical drives, or as spares.
Note: Moving an array can be a time-consuming process. All data in each logical drive is copied
to the replacement drives, and the controller continues to service I/O requests to other logicaldrives.
To move an array:
1. In the Enterprise View, select an array.
2. On the ribbon, in the Array group, click Modify Array.

3. When the wizard opens, select an action, then click Next:• Select Move Drives to replace array drives with drives of the same type.
• Select Change Drive Type to replace array drives with drives of a different type.

4. Select one or more drives. For Move Drives, the wizard displays only physical devices of the same
type. For Change Drive Type, the wizard displays only physical devices of a different type. The RAID
level determines the number of drives you need to select.

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Note: The drives must have sufficient capacity to hold all of the logical drives in the source
array.
5. Click Next, review the summary information, then click Finish.

Working with Mirrored Arrays
maxView Storage Manager allows you to split a mirrored array and then recombine it. This process
entails splitting a RAID 1 or RAID 10 array into two identical new arrays consisting of RAID 0 logicaldrives. Arrays with other RAID configurations cannot be split.

Creating a Split Mirror Backup
Use this option to split a mirrored array, consisting of one or more RAID 1 or RAID 10 logical drives, into
two arrays: a primary array and a backup array, with these characteristics:• The primary array and backup array will contain identical RAID 0 logical drives.
• The primary array continues to be fully accessible to the operating system.
• The backup array is hidden from the operating system and data on the drive is frozen.
Note: You can use the backup array to restore the primary array with its original contents.
See Re-mirroring, Rolling Back, or Reactivating a Split Mirror Backup on page 62.
• The primary array includes the designation "Split Mirror Set Primary" as the device type.
• The backup array includes the designation "Split Mirror Set Backup" as the device type.
If the array is protected by a spare drive, the drive is unassigned after the split.
To create a split mirror backup:
1. In the Enterprise View, select a mirrored array.
2. On the ribbon, in the Array group, click Split Mirror Backup.

3. When prompted to create the backup array, click OK.

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Re-mirroring, Rolling Back, or Reactivating a Split Mirror Backup
When you re-mirror a split mirrored array, you recombine the primary array and backup array into asingle array. You can:• Re-mirror the array and preserve the existing data; the backup array is discarded. This option
re-creates the original mirrored array with the current contents of the primary array.
• Re-mirror the array and roll back to the contents of the backup array; existing data is discarded.
This option re-creates the mirrored array but restores its original contents from the backup array.
You can also reactivate the split mirror backup. This option makes the backup array fully accessible tothe operating system. maxView Storage Manager removes the "Split Mirror Set Backup" designation
and re-designates it as a Data Array.
To re-mirror, roll back, or reactivate a split mirror backup:
1. In the Enterprise View, select the Split Mirror Set Primary array; that is, an array with an existing
split mirror backup.
Note: Use the Summary tab on the Storage Dashboard to verify the array type.
2. On the ribbon, in the Array group, click Remirror/Activate Backup.

3. When prompted to select a re-mirroring task, choose: Re-mirror array, Re-mirror withroll-back, or Activate Backup.
Note: PMC recommends that you do not perform a re-mirror with roll back if the logical drive
to be rolled back is mounted or in use by the operating system.

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4. Click OK.

Healing an Array
You can use the Heal Array operation to replace failed physical drives in the array with healthy physicaldrives. After replacement, the original array and logical drive numbering is unaffected.
The Heal Array operation is part of the Modify Array wizard (see Moving an Array on page 59). It isavailable in the wizard only if:• The array has at least one failed drive.
• The array is not rebuilding to a spare.
• A sufficient number of Ready physical drives of the same type and correct size are available toreplace each failed physical drive in the array.
Note: The correct size is defined as a drive as large as the smallest drive on the array, but
no larger than the smallest spare.
For a RAID 0 volume, the heal operation recreates the volume. For other RAID volume types, the heal
operation rebuilds the volume.
To heal an array:
1. In the Enterprise View, select an array.
2. On the ribbon, in the Array group, click Modify Array.

3. When the wizard opens, select Heal Array, then click Next.

4. Select one or more drives to replace the failed drives in the array.

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Note: The drives must have sufficient capacity to hold all of the logical drives in the array.
5. Click Next, review the summary information, then click Finish.

Changing the Logical Drive Rebuild Priority
The Rebuild Priority setting determines the urgency with which the controller treats an internal command
to rebuild a failed logical drive:• At the low setting, normal system operations take priority over a rebuild.
• At the medium setting, normal system operations and rebuilds get equal priority.
• At the medium high setting, rebuilds get higher priority than normal system operations.
• At the high setting, rebuilds take precedence over all other system operations.
If the logical drive is part of an array with an online spare, rebuilding begins automatically when drive
failure occurs. If the array does not have an online spare, rebuilding begins when the failed physicaldrive is replaced. For more information, see Rebuilding Logical Drives on page 106.
To change the rebuild priority:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.

The Set Properties window opens.
3. In Rebuild Priority Mode drop-down list, select Low, Medium, Medium High, or High. The Rebuild
Priority field is circled in the next figure.

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4. Click OK.

Renaming a Logical Drive
To change the name of a logical drive:
1. In the Enterprise View, select a controller, then select the logical drive you want to rename.
2. On the ribbon, in the Logical Device group, click Set Properties.

The Set Properties window opens.
3. In the Logical Device Name field, type the new name, then click OK. Names can include any
combination of letters, numbers, and spaces.
maxView Storage Manager updates the logical drive name and displays the new name in the Enterprise
View.

Deleting an Array or Logical Drive
When you delete an array or logical drive, it is removed from the Enterprise View and the disk drives
or segments in the logical drive(s) become available to use in a new array or logical drive (see Creatinga Logical Drive Using Available Segments on page 57).
Caution: When you delete an array you lose all data on the logical drive(s) within the array, in
addition to the array itself. When you delete a logical drive, you lose all data stored on that logicaldrive. Be sure you no longer need the data on the array or logical drive before you delete it.
To delete an array or logical drive:
1. In the Enterprise View, select the array or logical drive you want to delete.
2. On the ribbon, in the Array group or Logical Device group (shown below), click Delete.

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3. When prompted to continue, click Delete to delete the array or logical drive.
Note: If a deleted logical drive is the only logical in the array, the array itself is also deleted.

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8

Maintaining Physical Devices
This section describes how to manage the controllers, disk drives, solid state drives, and enclosures inyour storage space.

Viewing Device Properties
Click on any physical device in the Enterprise View then, on the Storage Dashboard, click the Properties
tab to view version numbers, status, model numbers, features, and other information about the device.
The properties listed vary, depending on which type of device you select. The figure below shows theproperties for a controller. For more information about using the Storage Dashboard to monitor thecomponents in your storage space, see Viewing Component Status in the Storage Dashboard on page
83.

Locating Drives in Your Storage SpaceYou can blink the LEDs on disk drives and SSDs to identify where they are physically located in yourstorage space. This table describes how to locate specific devices.
To Locate...

Select...

A disk drive

Disk Drive icon:

All disk drives included in anarray

Array icon:

All disk drives included in a log- Logical Drive icon:
ical drive

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Locating a Disk Drive
To locate a (single) disk drive:
1. In the Enterprise View, select a controller then, in the Physical Devices tree, select a disk drive.
2. On the ribbon, in the Physical Device group, click Locate.

The Locate Physical Device window opens.
3. From the drop-down list, select the timeout period (1 hour, 4 hours, 24 hours).
4. Click the Locate button.
The LED on the disk drive begins to blink.
5. Click Stop to stop blinking the drive immediately.

6. Click Cancel to close the Locate window.
The LED continues to blink for the duration of the timeout period.

Locating Physical Disks in an Array or Logical Drive
To locate all physical disks in an array or logical drive:
1. In the Enterprise View, open the Arrays and Logical Devices tree for a controller, then select an arrayor logical drive.
2. On the ribbon, in the Array group or Logical Device group (shown below), click Locate.

The Locate Logical Device window opens and displays a list of the physical disks associated with thearray or logical drive.
3. Select the timeout period (1 hour, 4 hours, 24 hours), then click Locate.

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The LEDs on the disk drives begin to blink.
4. Click Cancel to close the Locate window.
The LEDs continue to blink for the duration of the timeout period.
5. Click Stop to stop blinking the drives immediately.

Working with Failed or Failing Disk Drives
This section describes how to use maxView Storage Manager to manage failed or failing disk drives inyour storage space.

Replacing Disk Drives in a Logical Drive
You can replace one or more disk drives in a logical drive. You may want to replace a drive to upgrade
to larger disk drives, or to make disk drive size uniform across the logical drive.
Caution: If another disk drive in the logical drive fails during rebuild (see Rebuilding Logical Drives
on page 106), you may lose data. For help solving disk drive problems, see Recovering from a Disk
Drive Failure on page 105.
To replace a disk drive in a logical drive:
1. In the Physical Devices tree in the Enterprise View, find the disk drive you want to replace; note its
size and location (for instance Slot 1 in Enclosure 0).
2. Set the drive state to failed. (See Setting a Disk Drive to ‘Failed’ on page 69.)
3. Remove and replace the disk drive with one of equal or greater size.
4. Wait for the logical drive to rebuild. (See Rebuilding Logical Drives on page 106.)
5. Repeat these steps for each disk drive you want to replace.

Setting a Disk Drive to ‘Failed’
Before you can remove a disk drive, you should set it to the Failed state to protect your data. To fail adisk drive (or SSD), use the Force Offline option for physical devices.
You can set a disk drive to the Failed state if:• The disk drive is not part of a logical drive, or• The disk drive is part of a redundant, healthy logical drive
Caution: You may lose data or damage your disk drive if you remove a disk drive without firstsetting it to a failed state.
To set a disk drive to Failed:
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1. In the Enterprise View, select a controller then, in the Physical Devices tree, select the drive youwant to set to Failed.
2. On the ribbon, in the Physical Devices group, click Force Offline.

The Force Offline window opens.
3. Click Force.
The drive is taken offline and set to the Failed state.
Note: If the drive is part of a healthy logical drive, the drive is degraded and a warning message
is displayed in the Event Log.

Erasing a Disk Drive
You can use maxView Storage Manager to securely erase existing data on any disk drive or SSD in the
Ready state. Secure erase completely destroys the data on the drive; the data is completely andirretrievably eradicated.
For newer SATA drives, you can choose to perform a Secure ATA Erase, which implements the secure
erase feature at the drive firmware level.
Optionally, you can choose the erase pattern.
To securely erase a disk drive or SSD:
1. In the Enterprise View, select a controller then, in the Physical Devices tree, select the drive youwant to erase.
2. On the ribbon, in the Physical Device group, click Secure Erase.

The Secure Erase Physical Device window opens.
3. Select the erase type: Secure Erase or ATA Secure Erase.
Note: ATA Secure Erase is available only for newer SATA drives.
4. From the drop-down list, select the erase pattern:• Zero (default)—Initializes all blocks to zero.
• Random Zero—Initializes block to random value then zero.
• Random Random Zero—Initializes block to random value, next block to random value, thenzero.
5. Click Erase to erase the drive.

Configuring the Global Physical Drive Write Cache Policy
This option allows you to configure the write cache policy for all physical drives on a controller.
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Caution: Enabling write caching can improve drive performance. However, a power, device, orsystem failure, or a dirty shut down may result in data loss or file-system corruption.
To configure the Global Physical Drive Write Cache policy:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.

When the Set Properties window opens, click the Cache tab.
3. In the Global Physical Devices Write Cache Policy drop-down list, select Enable All or Disable
All.

4. Click OK.

Working with Controllers
This section describes how to use maxView Storage Manager to manage the controllers in your storage
space:• To re-scan a controller, see Rescanning a Controller on page 71.
• To optimize controller performance, see Optimizing Controller Performance on page 71.
• To change the operating mode of connectors on the controller , see Changing the Connector
Operating Mode on page 73.

Rescanning a Controller
After you connect a disk drive or remove a Ready (non-failed) disk drive from a controller, maxView
Storage Manager may not recognize the change until it rescans the controller.
To rescan a controller:
1. In the Enterprise View, select the controller.
2. On the ribbon, in the Controller group, click Rescan.

The Rescan window opens.
3. Click the Rescan button (on the Rescan window).
maxView Storage Manager scans all the channels or ports on the controller you selected.
4. When the rescan is finished, click Cancel to close the Rescan window.

Optimizing Controller Performance
You can enable the following performance optimizations on a controller to improve I/O throughput andensure optimal performance of the arrays and logical drives in your storage space.
OptionDescription

Queue Depth

Sets the max drive request queue depth for the controller. Valid values are Automatic, 2, 4, 8, 16, and 32.

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OptionDescription

Monitor and Performance
Delay

Sets the MNP Analysis delay for the controller, in seconds. Set the value to zero
to disable Monitor and Performance Analysis. Default is 60 minutes (3600 seconds).

Elevator Sort

Sets the behavior of the drive's write Elevator sort algorithm, a scheduling optimization that prioritizes I/O requests such that disk arm and head motion continues inthe same direction. Enabling the elevator sort improves seek times and disabling
the elevator sort improves throughput.

Degraded Performance Opti- For degraded RAID 5 logical drives, enabling this setting directs the controller tomization
attempt to improve performance of large read requests by buffering physical drive
requests. Disabling this setting forces the controller to read from the same drives
multiple times.
Latency

Enables Flexible Latency Optimization for HDDs. When latency optimization is enabled, the controller detects high-latency I/O requests and applies a cutoff, orthreshold, value, after which it suspends elevator sorting and services the request
right away. You can set the latency optimization to low, medium, high, aggressive
level 1, or aggressive level 2.

To enable/disable performance optimizations on a controller:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.

When the Set Properties window opens, click the Performance tab.
3. Enable/disable performance optimizations, as needed.

4. Click OK.

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Changing the Connector Operating ModeUse this option to change the behavior of the connectors on your PMC Adaptec Smart-family controller.
The connectors on the controller can operate in three modes:• HBA Mode: exposes physical drives to the operating system• RAID Mode: exposes only RAID volumes to the operating system• Mixed Mode: exposes RAID volumes and physical drives to the operating system
By default, products with RAID support are configured to operate in Mixed Mode. Mode options vary,depending on the configuration of logical and physical devices on the connector. For example, you
cannot switch the connector to HBA mode if the connector is already configured with a RAID volume.
A reboot is required for connector mode changes to take effect.
Note: Changing from Mixed Mode or HBA Mode to RAID Mode removes access to the physicaldrives from the operating system.
To change the connector mode on a controller:
1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.

When the Set Properties window opens, click the Connector tab.
3. From the drop-down list, change the connector mode for each port to RAID, HBA, or Mixed.

4. Click OK.
5. Reboot the server.

Setting the POST Prompt Timeout
Use this option to set the F1/F2 POST (Power On Self Test) prompt timeout for the controller duringsystem boot.
To set the POST prompt timeout:
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1. In the Enterprise View, select a controller.
2. On the ribbon, in the Controller group, click Set Properties.

The Set Properties window opens.
3. Drag the slider control to set the timeout value, from 0 to 255 seconds. The default is 15 seconds.
4. Click OK.

Working with System Alarms
Warning- or Error-level events on a system trigger an audible alarm, a series of beeps which sound every
five minutes (or 300 seconds) until the event is resolved.
The alarm is enabled by default, but can be disabled on any system, if required. You can also change
the frequency and duration of the alarm.
Note: A system alarm is not the same as a controller alarm. For controller alarm information, see
Working with Controllers on page 71.
To change alarm settings on a system:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

The maxView Storage Manager Agent Settings window opens. The alarm settings are circled in thenext figure.

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3. Modify the alarm settings, as needed.
You can disable the system alarm by deselecting Sound Alarm.
4. Click OK.
The changes take effect immediately.

Updating Controller, Enclosure, and Disk Drive Firmware
Note: This task is recommended for advanced users only.
maxView Storage Manager includes a wizard to help you update the firmware on the controllers,
enclosures, and disk drives in your storage space. The wizard updates the firmware for devices of thesame type on the local or a remote system.
For example, if your storage space includes disk drives from two different manufactures, you must
update the firmware for each manufacturer's drives separately, by running the wizard twice. Additionally,
if you have more than one system in your storage space, you must run the wizard for each systemseparately.
To update the firmware on the controllers, enclosures, or disk drives in your storage space, review theprerequisites in Before You Begin on page 75, then follow one of these sets of instructions:• Updating the Controller Firmware on page 75• Updating the Disk Drive Firmware on page 78• Updating the Enclosure Firmware on page 79

Before You Begin
Before you begin, download the latest firmware images from the Adaptec Web site at www.adaptec.com,
or from your vendor's support site on the World Wide Web. Controller images come in sets of one ormore files and have a .ufi or .bin file extension. Disk drive and enclosure image file names vary by
manufacturer.

Updating the Controller Firmware
Use the Firmware Update wizard to update the firmware for one or more controllers of the same typeon the local or a remote system.
To update the controller firmware:
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1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click Firmware Update.

3. When the wizard opens, select Controller, then click Next.

4. Click Choose, browse the file system for the firmware update file (typically, a .ufi or .bin file), click
Open to select the file (the button label may be different on your browser), then click Upload.

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5. When the file name appears in the Uploaded Firmware File(s) list, click Next.
6. Select the controllers you want to update, then click Next.

7. Review the update summary, then click Finish.

Caution: Do not power down the controller(s) while the update is in progress!
8. When the update is complete, click OK. Restart the server to activate the new firmware image.

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Updating the Disk Drive Firmware
Use the Firmware Update wizard to update the firmware for one or more disk drives of the same typeon the local or a remote system. The procedure is similar to updating the controller firmware (seeUpdating the Controller Firmware on page 75).
To update the disk drive firmware:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click Firmware Update.

3. When the wizard opens, select Disk Drive, then click Next.

4. In the Select Files panel, click Choose, browse the file system for the firmware update file, click Opento select the file (the button label may be different on your browser), then click Upload.
5. When the file name appears in the Uploaded Firmware File(s) list, click Next.
6. In the Attributes panel, select the Chunk Size, from 1-n, in kilobytes (KB), then click Next.
7. In the Select Devices panel, select the disk drives you want to update, then click Next.
8. Review the update summary, then click Finish.
Caution: Do not power down the controller(s) while the update is in progress!
9. When the update is complete, click OK. Restart the server to activate the new firmware image.

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Updating the Enclosure Firmware
Use the Firmware Update wizard to update the firmware for one or more enclosures or expanders of
the same type on the local or a remote system.
To update the enclosure/expander firmware:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click Firmware Update.

3. When the wizard opens, select Enclosure/Expander, then click Next.

4. In the Select Files panel, click Choose, browse the file system for the firmware update file, click Opento select the file (the button label may be different on your browser), then click Upload.
5. When the file name appears in the Uploaded Firmware File(s) list, click Next.
6. Select the Chunk Size, from 1-n, in kilobytes (KB).
7. Select the firmware Upgrade Type:• Firmware—update the firmware image on the expander or enclosure• Manufacturer—update the manufacturing image (BOOT SEEPROM) on the expander or enclosure• CPLD—update the CPLD image on the expander or enclosure
8. Select the firmware upgrade Mode:• Download Microcode Data Only—transfer microcode to the device using one or more write
buffer commands; requires system reset or power cycle to activate.
• Download Microcode with Offsets and Activate—transfer microcode to the device using one
or more write buffer commands and activate immediately.
• Download Microcode with Offsets, Save and Activate—transfer microcode to the device using
one or more write buffer commands, save to non-volatile storage, then activate.
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9. When you are ready to continue, click Next.
10. In the Select Devices panel, select the enclosure(s) you want to update, then click Next.
11. Review the summary information, then click Finish.
Caution: Do not power down the controller or enclosure(s) while the update is in progress!
12. When the update is complete, click OK. Restart the server to activate the new firmware image, as
needed.

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9

Monitoring Status and Activity
This section describes how maxView Storage Manager helps you monitor status and activity in yourstorage space.

Monitoring Options
maxView Storage Manager provides many ways to monitor the status of your storage space:• Event Log—The main window of maxView Storage Manager features an event log that provides
at-a-glance status information about activity (or events) occurring in your storage space. All Warningand Error-level events are also recorded in your operating system's event log.
See Viewing Activity Status in the Event Log on page 81 and Changing an Operating System's Event
Log Setting on page 92.
• Task Log—The main window also features a task log that provides status information about the
progress of tasks in your storage space, such as the creation of a logical drive.
See Viewing Task Status in the Task Log on page 83.
• Storage Dashboard—Occupying the largest portion of the main window in maxView Storage
Manager, the Storage Dashboard provides complete, at-a-glance, information about the componentsof your storage space, including status information, physical and logical device properties, resources,
and reliability indicators for hard drives and SSDs.
See Viewing Component Status in the Storage Dashboard on page 83.
• Chart View—Provides a visual representation of free and used space for a system, controller, or
your entire storage space.
See Viewing Storage Space Usage in Chart View on page 86.
• Notifications—You can set maxView Storage Manager to email or broadcast status notifications
in your choice of format to help you monitor activities in your storage space, such as:• Changes in the status of physical devices, such as disk drive failures.
• Changes on local or remote systems, such as the creation of a hot spare.
• Changes in temperature in storage enclosures, or that fans or power supplies within an
enclosure have failed.
See Notifying Users by Email About Status and Activity on page 86 and Broadcasting Alerts About
Status and Activity on page 91.
• Audible Alarm—A series of beeps sounds whenever a serious event occurs on your storage space.
See Working with System Alarms on page 74.

Checking Status from the Main Window
You can view status information and messages about the activity occurring in your storage space bylooking at the event log, status icons, and task log in the main window of maxView Storage Manager.
(You can also view all events for a system in its operating system event log; see Changing an Operating
System's Event Log Setting on page 92.) Using the Storage Dashboard and Chart View, you can also
monitor the physical and logical components of your storage space from the main window, includingsummary information and status, physical and logical device properties and resources, and usage andI/O statistics.

Viewing Activity Status in the Event Log
The Event Log lists activity occurring in your storage space, with the most recent event listed at the top.
Status is indicated by icons (see What Do the Event Status Icons Mean? on page 82) in the left-handcolumn, as shown in the figure below.
You can view events as they occur in the bottom panel of the maxView Storage Manager main window.
The main window displays the last 100 events in your storage space. To view more events, filtered bydevice (a controller, for example), open the Event tab on the Storage Dashboard (see Viewing Component
Status in the Storage Dashboard on page 83).

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Single-click any event to open the Event Log Detail window to see more information in an easier-to-readformat. Use the up and down arrows to view previous or following events.

Single-click to view
event details.

To make it easier to find a specific event, click on the column heads to sort the events. For example,
sorting the events by Severity can help you find specific Error- or Warning-level events quickly.

What Do the Event Status Icons Mean?
maxView Storage Manager indicates event status with icons. This table lists the three categories, ortypes, of events based on severity.
Icon

StatusExamplesInformation

The local system successfully connected to a remote system.
A logical drive was created.
A hot spare was deleted.

Warning

A logical drive is in a degraded state.
A disk drive is being rebuilt.
A controller is not responding to an enclosure.

Error

A controller has failed.
A logical drive has failed.
A disk drive or hot spare has failed.
An enclosure is overheating.
Multiple fans or power supplies within an enclosure have failed.
An enclosure is not responding.

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Note: All Warning- and Error-level events also cause the audible alarm to sound. See Working
with Controllers on page 71 for more information.

Viewing Task Status in the Task Log
The Task Log shows the status and progress of tasks in your storage space, with the most recent task
listed at the top.
Single-click any task to open the Task Log Detail window to see more information in an easier-to-readformat.

Single-click to viewtask details

Viewing Component Status in the Storage Dashboard
The Storage Dashboard provides detailed information about the components of your storage space,including local and remote systems, controllers, arrays, logical drives, enclosures, disk drives and SSDs.
Occupying the largest portion of the main window in maxView Storage Manager, the Storage Dashboard
organizes component information by category, with a tabs providing one-click access to summary
information and status, properties, resources, and usage statistics.
The information on the Storage Dashboard varies, depending on which component is selected in theEnterprise View. The figure below shows the Storage Dashboard for a controller. Tabs provide accessto summary information, controller properties, and resources. The Events tab shows filtered events forthe selected device (see Viewing Activity Status in the Event Log on page 81).
Note: For information about Chart View, on the right side of the Storage Dashboard, see Viewing
Storage Space Usage in Chart View on page 86.

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The following table lists the categories and types of information provided on the Storage Dashboard
for each component in your storage space. All top-level nodes in the Enterprise View (System, Controller,
Arrays, Logical Drives, Physical Devices, and so on) include a Summary tab.
Component

Categories

ExamplesSystemSummary
Properties

System name and IP address
Operating system
Number and type of controllers
Alarm status (see Working with System Alarms on page 74)
Web Server settings
SMTP settings

Controller

Summary
Properties
Resources
Connectors

Model, key features, driver and firmware version, controller mode, andstatusNumber of physical drives, arrays, logical drives, and status
Connector functional mode
Performance optimizations and other settings
Physical drive assignments by logical device (see Revealing More Device Information on page 32)

ArraysSummary
Resources

Total size and unused size
Spare rebuild mode
Logical drive RAID level, size, status

Logical drives

Summary
Resources

Raid level, size, and status
Member drives and sizes

Enclosure

Summary

Enclosure type, vendor, model and status
Fan, power supply, and temperature status (see Monitoring Enclosure Statuson page 85)
Slot allocation and usage

Hard drives
and SSDs

Summary
Resources
SMART Statistics

Drive type (hard drive, SSD), vendor, and model
Drive state (Ready, Optimal, Hot Spare)
Channel number and device ID
Transfer speed
Drive segment allocation
SMART statistics (see Viewing SMART Statistics on page 85)

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Monitoring Enclosure Status
If your storage space includes an enclosure with an enclosure management device, such as a SCSI
Accessed Fault-Tolerant Enclosure (SAF-TE) processor, maxView Storage Manager displays temperature,fan, and power module status on the Storage Dashboard, as shown in the figure below.

Viewing SMART Statistics
You can use the Storage Dashboard to view various indicators of reliability for the SATA hard drives and
SSDs in your storage space. maxView Storage Manager displays SMART statistics for the drives using
Self-Monitoring, Analysis and Reporting Technology available on most contemporary hard drives andnon-spinning storage devices. You can use this information to verify the health of your hard drives and
SSDs and to predict drive failures.
To view the SMART statistics for a hard drive or SSD, select the drive in the Enterprise View, then click
the SMART tab on the Storage Dashboard. For SSDs, the statistics include wear-level and longevity
indicators, as shown in next figure. Refer to your drive vendor's data sheet for a description of individual
report items.

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SSD wear-level andlongevity indicators

Viewing Storage Space Usage in Chart View
Chart View provides a visual representation of the free and used space for a system, controller, array,or your entire storage space (all systems and controllers). Located on the right side of the Storage
Dashboard in the maxView main window, Chart View displays a pie chart of storage space usage.
To view storage space usage in Chart View, simply select a component in the Enterprise View (a system,
for instance); the chart view is updated immediately.

Notifying Users by Email About Status and Activity
You can set up maxView Storage Manager to send email messages (or notifications) to one or moreemail addresses when an event occurs on a system, such as the creation of a logical drive or the failureof a disk drive. Email notifications can help you monitor activity on your entire storage space from any
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location, and are especially useful in storage spaces that include multiple systems running the maxView
Storage Manager Agent only.
Only the users you specify receive email notifications. You can specify which types of events generate
email messages (Error, Informational, Warning). You can also specify if you want to be notified instantly
when an event occurs to ensure that urgent issues receive immediate attention from the right people.
Alternatively, you can specify that you want events “coalesced” and receive only one email message
for each event type.
Follow the instructions in this section to:
•
•
•
•
•

Set up email notifications (see Setting Up Email Notifications on page 87).
Send a test email (see Sending a Test Message on page 89).
Modify or remove an email recipient (see Modifying or Removing an Email Recipient on page 90).
Modify email server settings (see Modifying Email Server Settings on page 91).
Disable email notifications (see Disabling Email Notifications on page 91)

Setting Up Email Notifications
This section describes how to set up email notifications for one system. If you want to monitor multiple
systems by email, you must complete the tasks in this section for each one separately.
Before you begin, note this information:• The address of your Simple Mail Transfer Protocol (SMTP) server (host name and domain, or TCP/IP
address)• The email address of each person who will receive email notifications
To set up email notifications:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

3. When the System settings window opens, click the SMTP tab.
4. Select Enable Email Notifications.
5. Enter the IP address of your SMTP server and the server's port number (or use the default port).
Then, enter the “From” address that you want to appear in your email notifications. If an email
recipient will be replying to email notifications, be sure that the “From” address belongs to a systemthat is actively monitored.

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6. If authentication is enabled on your SMTP server (that is, the server requires authentication details
before it will send messages to users), select Use Secure Mail Server, then enter the SMTP server's
login credentials (username/password) in the space provided.
7. On the System settings window, click the Email tab.
The Email Notifications Manager opens.

8. Click Add Email. When the Add Email window opens, enter the recipient's email address, select thelevel of events that will trigger an email notification for that recipient (Error, Error/Warning,
Error/Warning/Informational), select the notification type—Instant or Coalesced—then click Add.
(For more information about event levels, see What Do the Event Status Icons Mean? on page 82.)

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Repeat this step to add more email recipients.
Each recipient appears in the Email Notifications Manager, as shown below:

9. When you're done adding email recipients, click OK.
The email recipients and your SMTP server settings are saved.
10. Repeat the steps in this section for each system you want to monitor with email notifications, thencontinue by sending test messages to all recipients (see Sending a Test Message on page 89).

Sending a Test Message
To ensure that an email recipient is receiving event notifications, you can send them a test message.
To send a test message:
1. In the Enterprise View, select the system you want.
2. On the ribbon, in the System group, click System Settings.

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3. When the System settings window opens, click the Email tab.
The Email Notifications Manager opens.
4. Select one or more email addresses to send a test message to. To select all addresses, click the checkbox at the top of the list, as shown in the figure below.

5. Click Send Test Email.
If the test is successful, the email recipient(s) receive the test message. If the test fails:• Ensure that the recipient's email address is correct. (See Modifying or Removing an Email
Recipient on page 90.)
• Ensure that your SMTP server address is correct. (See Modifying Email Server Settings on page91.)
• Try sending the test message again.

Modifying or Removing an Email RecipientThis section describes how to modify a recipient's email address, change the types of event notifications
the recipient receives, or stop sending email notifications to a recipient from a selected system.
To modify recipient information or to stop sending email notifications to a recipient:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

3. When the System settings window opens, click the Email tab.
The Email Notifications Manager opens.
4. Select the email recipient you want to modify or remove, then:• Click Modify Email, change the recipient information, as needed, then click Modify to save yourchanges.
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Or,• Click Delete Email to remove the recipient from the notification list.
The changes become effective immediately.
5. Click OK to close the Email Notifications Manager.

Modifying Email Server Settings
You can modify these email server settings, if required:• Address and port of your SMTP server• ‘From’ address that will appear in email notifications• Secure server login credentials
To modify email server settings:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

3. When the System settings window opens, click the SMTP tab.
4. Edit the SMTP server settings as required, then click OK to save your changes.

Disabling Email Notifications
This section describes how to disable email notifications on a selected system.
Note: If you disable email notifications, events continue to be generated but email messages
won't be sent.
To disable email notifications:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

3. When the System settings window opens, click the SMTP tab.
4. Clear the Enable Email Notifications check box.
5. Click OK to save your changes.

Broadcasting Alerts About Status and Activity
You can set maxView Storage Manager to send status alerts about a specified system to all users who
are logged into your storage space. You might want to do this if your storage space isn't managed by a
dedicated person, or if that particular system is off-site or not connected to a monitor. Event alerts
signal everyone working on the storage space that a system requires technical assistance.

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When you set maxView Storage Manager to broadcast event alerts, all logged-in users receive messages
about all types of events. In Windows, these alerts appear as pop-up messages; in all other operating
systems, these alerts appear as console messages.
Note: Event alerts are independent from email notifications (see Notifying Users by Email About
Status and Activity on page 86).
To enable event alerts:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

The Agent Settings window for that system opens.
3. Click Broadcast Events to Logged-In Users, then click OK.
4. Restart maxView Storage Manager to apply the change.

Changing an Operating System's Event Log Setting
In addition to the maxView Storage Manager event log, all Warning- and Error-level events on a system
are recorded in its operating system event log. You can select the type of events that are recorded, or
you can disable operating system event logging.
To change or disable operating system event logging on a system:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

The Agent Settings window opens.
3. In the Save Events to OS Log drop-down list, select the type of events that you want to log, thenclick OK.

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4. Restart maxView Storage Manager to apply the new setting.

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10Managing Your Storage SpaceThis section describes the advanced features in maxView Storage Manager that help you manage yourstorage space. You can:
•
•
•
•
•
•

Deploy servers with a server template file
Manage remote systems and auto-discovery tasks with the Remote System wizard
Clear a controller configuration
Use a custom base port for the maxView Storage Manager Agent
Change the Web Server port
Grant Standard users Admin Privilege

Deploying Servers
maxView Storage Manager helps you deploy servers in your storage space without configuring eachserver manually. You can select an optimally configured server in your storage space, save the controller
configuration to a sever template file, then duplicate the configuration on servers throughout yournetwork.
The basic procedure works like this:
1. Choose the system you want to use as the model for other servers in your storage space.
2. Save the configuration to a server template file for each controller on that system.
3. Log in to each remote system in your storage space and restore the controller(s) from the server
template file(s).
The following sections provide details on each of these steps.

Creating a Server Template File
This procedure saves the configuration of a controller that you want to use as a model for other servers
in your storage space. It creates a server template file in XML format, which defines the controller type,
operational settings, physical drive size, logical drive size, RAID level, and more. The default name ofthe server template file is ControllerConf.xml.
To create a server template file:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the Controller group, click Manage Configuration.

The Manage Configuration wizard opens.
3. Select Save Configuration, then click Next.

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4. Review the Summary information, then click Finish.
5. When the File Download window opens, click Save File, then click OK.
Note: The procedure for downloading and saving the template file may vary, depending on
the Web browser.
6. Continue with Duplicating the Server Template on page 95 to deploy the same controller configuration
on multiple systems in your storage space.

Duplicating the Server Template
When you are ready to duplicate the server template on other systems in your storage space, you canrestore the controller(s) on those systems from the server template file.
Keep in mind that:• The server template file (default, ControllerConf.xml) is editable. For example, you may needto change the disk drive capacity or logical drive size to accommodate the differences on eachmachine.
• Drives from the same vendor with slightly different capacities (147GB vs 150GB, for instance) areconsidered interchangeable. If the logical drive capacity changes as a result of the size difference,
it is scaled accordingly. For example, if the new drives have 4% more capacity due to vendor ormodel changes, then all logical drives are increased in size by 4%.
To duplicate the server template on another system:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the Controller group, click Manage Configuration.

The Manage Configuration wizard opens.
3. Select Restore Configuration, then click Next.

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4. In the Configuration File panel, click Choose, navigate the file system to your server template file,then click Open. When the file name appears in the "selected file" area (circled in blue in figure
below), click Upload, wait for the upload to complete, then click Next.

5. In the Restore Options panel, choose a Force option if the new controller does not support all of thefeatures of the template controller, or if the drive capacity on the new system does not match theconfiguration in the server template file. The default is Force None. You can choose to:
Options
Description
Force All

To force deployment of all features

Force Size

To force deployment of just the logical drives

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6. To apply the configuration based on SlotID rather than DeviceID, click the Slot ID check box.
7. Click Next, review the summary information, then click Finish.
maxView Storage Manager duplicates the controller configuration on the new controller.
8. Repeat these steps for each controller on the server. Choose a different server template file in Step[4], as needed.

Managing Remote Systems
maxView Storage Manager has a wizard to help you manage the remote systems in your storage space.
The wizard simplifies the process of connecting to remote systems from the local system and adding
them to the Enterprise View.
When you start maxView Storage Manager, an “auto-discovery” task runs in the background, continuously
searching your network for systems running the maxView Storage Manager Agent. The wizard presents
a list of discovered systems (see figure below). You can select systems to add to the Enterprise View
when you start maxView Storage Manager; add systems manually if they are not discovered automatically;
and remove systems that you no longer want to manage.

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Adding Remote Systems with the Wizard
For basic instructions for adding remote systems with the wizard, see Logging into Remote Systems
from the Local System on page 37. Once you add a system in the wizard, it automatically appears in
the Enterprise View each time you start maxView Storage Manager. You can work with a remote system's
controllers, disk drives, and logical drives as if they were part of your local system.
Note: The wizard adds all selected systems to the Enterprise view even if login fails on somesystems. For those systems, try running the wizard again with different login credentials.

Manually Adding a Remote System
You can add a remote system manually if auto-discovery fails to find the system on your network.
To manually add a remote system:
1. On the ribbon, in the Home group, click Add System.

2. When the Add System window opens, click System Not Present.
The Add System Manually window opens.
3. Enter the system name and login credentials in the space provided, then click Add.

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The window closes and the system appears in the discovered systems list in the Add System window.
4. Select the system, then click Add.
maxView Storage Manager connects to the remote system and adds it to the Enterprise View.

Removing a Remote System
If you no longer want to manage a remote system, you can remove it from the Enterprise View.
Note: Removing a remote system from the Enterprise View does not take it off-line.
To remove a remote system:
1. On the ribbon, in the Home group, click Delete System.

The Delete System window opens.
2. Select the system(s) you want to remove. To select all systems in the list, click the checkbox at the
top of the window.

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3. Click Delete.
maxView Storage Manager removes the remote system(s) from the Enterprise View.

Changing the Auto-Discovery Settings
Auto-discovery, in maxView Storage Manager, is enabled by default. The auto-discovery task runs in
the background each time maxView Storage Manager is started. You can disable auto-discovery if
desired, and configure the auto-discovery settings described below.
To change the auto-discovery settings on a system:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

The maxView Storage Manager Agent Settings window opens for that system. The auto-discovery
settings appear at the bottom:

3. To enable/disable auto-discovery, select Enable Auto Discovery. (This option toggles between
enabled and disabled.)
4. Update the auto-discovery settings, as needed:• In the Auto Discovery Base Port field, enter the port number for the auto-discovery task. You
can use any available port for auto-discovery. The default port is 34570. If you change the port,
you must restart the maxView Storage Manager Agent for the change to take effect.
• In the Auto Discovery Interval field, enter the number of seconds between each auto-discovery
check. This number determines how often maxView Storage Manager checks for changes inremote system resources. The default is 360 seconds.
5. Click OK to save the changes.

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Clearing the Controller Configuration
You can clear the configuration of a controller to accommodate changes in your storage space. For
example, you may want to clear a controller if you upgraded your hardware or if you plan to move thecontroller to another machine. Clearing the configuration destroys the controller meta-data, including
array and logical device information, partition information, and so on. Once you clear the controller
configuration, your online data is no longer accessible.
Caution: When you clear a controller configuration, you lose all data stored on that controller.
Be sure you no longer need the data on the controller before proceeding.
To clear the controller configuration:
1. In the Enterprise View, select a system, then select a controller on that system.
2. On the ribbon, in the Controller group, click Manage Configuration.

The Manage Configuration wizard opens.
3. Select Clear Configuration, then click Next.

4. Review the Summary information, then click Finish.

Changing the Agent Base Port Setting
You can change the base port setting for the maxView Storage Manager Agent, if needed, toaccommodate changes in your network or IT requirements. The Agent can use any open port forcommunication. The default port is 34571. If you change the port, you must restart the maxView Storage
Manager Agent for the change to take effect.
To change the Agent base port setting:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.
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The Agent Settings window opens. In the figure below, the base port setting is circled in blue.

3. Enter the new base port, then click Apply.
4. Restart the Agent.

Changing the Web Server PortYou can change the port used by the maxView Storage Manager Web Server, if needed, to accommodatechanges in your network or IT requirements. The Web Server can use any open port for communication.
The default port is 8443. If you change the port, you must restart maxView Storage Manager for thechange to take effect.
To change the Web Server port:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

When the System Settings window opens, click the Web Server tab.

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3. Enter the new Web Server port. Optionally, click Secured Protocol to enable/disable securecommunication over https.
4. Click Apply.
5. Restart maxView Storage Manager.

Granting Standard Users Admin Privilege
Normally, Standard users have restricted access to your storage space, with limited ability to perform
non-destructive operations in maxView Storage Manager (see Working in maxView Storage Manager
on page 27). You can grant Standard users Admin Privilege to accommodate changes in your system
policies or IT requirements.
To grant Admin privilege to Standard users:
1. In the Enterprise View, select a system.
2. On the ribbon, in the System group, click System Settings.

The Agent Settings window opens.
3. Click the Allow Standard User as Admin check box, then click Apply.
4. Restart the Agent.

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11

Solving Problems
This section describes how to troubleshoot the components in your storage space.

General Troubleshooting Tips
If you experience problems installing or using maxView Storage Manager, try these troubleshooting tips
first:• Ensure that all managed systems are powered on and that you are logged in to any remote systems
that you want to manage. (See Logging into Remote Systems from the Local System on page 37
for more information.)• Check all cable connections.
• Try uninstalling and reinstalling maxView Storage Manager.
• Check the Release Notes for compatibility issues and known problems.

Identifying a Failed or Failing Component
When you receive notice of a Warning- or Error-level event, use maxView Storage Manager's rapid fault
isolation feature to quickly identify the source of the problem.
For instance, in this example, a disk drive has failed. To find the failed disk drive, expand the tree in theEnterprise View, look for the orange and red warning and error icons, then continue tracing the problem
to its source.

Error is on local system...

...on Controller 2...affecting two Logical Drives...and a physical device in Slot 2 in Enclosure 0.
Click Slot 2 to check the device status on the Storage
Dashboard and continue tracing the fault to its source...

...a disk drive failure.

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Recovering from a Disk Drive FailureThis section describes how to recover when a disk drive or SSD fails:• If the logical drive is protected by a hot spare, see Failed Disk Drive Protected by a Hot Spare on
page 105.
• If the logical drive is not protected by a hot spare, see Failed Disk Drive Not Protected by a Hot
Spare on page 105.
• If there is a disk drive failure in more than one logical drive simultaneously, see Failure in Multiple
Logical Drives Simultaneously on page 105.
• If it is a RAID 0 logical drive, see Disk Drive Failure in a RAID 0 Logical Drive on page 106.
• If multiple disk drives fail within the same logical drive, see Forcing a Logical Drive with Multiple
Drive Failures Back Online on page 106.

Failed Disk Drive Protected by a Hot Spare
If a disk drive in a logical drive fails and that logical drive is protected by a hot spare, the hot spare is
automatically incorporated into the logical drive and takes over for the failed drive.
For example, if a disk drive fails in a RAID 5 logical drive, the logical drive is automatically rebuilt, withits data reconstructed using the hot spare in place of the failed drive. You can access the logical drive
while it's rebuilding.
To recover from the failure:
1. Remove and replace the failed disk drive, following the manufacturer's instructions.
2. If the logical drive is protected with a dedicated hot spare, data is moved back to its original location
once the controller detects that the failed drive has been replaced. Once the data is copied back,the hot spare becomes available to protect other logical drives. No further action is necessary.
If the logical drive is protected with an auto-replace hot spare, the spare becomes a permanent partof the array. You must designate a new hot spare to protect the logical drive(s) on that array.
See Protecting Your Data on page 47 for more information about managing spares.

Failed Disk Drive Not Protected by a Hot Spare
If a disk drive in a logical drive fails when the logical drive is not protected by a hot spare, remove andreplace the failed disk drive. The controller detects the new disk drive and begins to rebuild it. You canaccess the logical drive while it's rebuilding.
For example, when one of the disk drives fails in a RAID 1 logical drive, the logical drive is not automaticallyrebuilt. The failed disk drive must be removed and replaced before the logical drive can be rebuilt.
If the controller fails to rebuild the logical drive, check that the cables, disk drives, and controllers areproperly installed and connected. Then, if necessary, follow the instructions in Rebuilding Logical Drives
on page 106.

Failure in Multiple Logical Drives Simultaneously
If a disk drive fails in more than one logical drive at the same time (one failure per logical drive), andthe logical drives have hot spares protecting them, the controller rebuilds the logical drives with theselimitations:• A hot spare must be of equal or greater size than the failed disk drive it's replacing.
• Failed disk drives are replaced with hot spares in the order in which they failed. (The logical drivethat includes the disk drive that failed first is rebuilt first, assuming an appropriate hot spare isavailable—see the previous bullet.)
Note: If the number of disk drive failures exceeds the number of hot spares, see Failed Disk Drive
Not Protected by a Hot Spare. on page 105.

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Disk Drive Failure in a RAID 0 Logical Drive
Because RAID 0 volumes do not include redundancy, if a disk drive fails in a RAID 0 logical drive, thedata cannot be recovered.
Correct the cause of the failure or replace the failed disk drives. Then, restore your data from backup,
if available.

Forcing a Logical Drive with Multiple Drive Failures Back Online
If multiple disk drives fail in the same logical drive, you may be able to recover the data by forcing the
logical drive back online. For instance, if two drives fail in a RAID 5, forcing it online may allow you toaccess the data, depending on which disk drives failed.
Caution: This procedure is not guaranteed to successfully recover your logical drive. The surest
way to recover your data is to restore the failed logical drive from backup.
To force a logical drive online:
1. In the Enterprise view, select the failed logical drive (see Identifying a Failed or Failing Component
on page 104).
2. On the ribbon, in the Logical Device group, click Force Online.

3. Click Force, then click OK.

Rebuilding Logical Drives
A hot-swap rebuild occurs when a controller detects that a failed disk drive in a logical drive has been
removed and then reinserted.
Note: You can use the Heal Array operation as an alternative to a hot-swap rebuild if you have asufficient number of Ready physical drives of the same type in your storage space. See Healing
an Array on page 63.
To start a hot-swap rebuild:
1. Following manufacturer's instructions, gently pull the failed disk drive from the server without fully
removing it, then wait for it to spin down fully before continuing.
2. If there is nothing wrong with the disk drive, reinstall it, following manufacturer's instructions.
If necessary, replace the failed disk drive with a new disk drive of equal or larger size.
3. The controller detects the reinserted (or new) disk drive and begins to rebuild the logical drive.

Creating a Support Archive FileYour support representative might ask you to create a support archive file to help diagnose a problem
with your system. Saved information includes device logs, drive logs, event logs, error logs, controller
logs, history logs, and SMART statistics.
To create the support archive file:
1. In the Enterprise View, select the system on which the problem is occurring. (Look for the orangeor red error icons in the Enterprise View.)
2. On the ribbon, in the System group, click Archive Management.

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The Archive Management window opens.

3. Select the logs you want to save.
4. Click Save.
5. When the File Download window opens, click OK.
6. In the Archive Management window, click Clear All Logs, or Cancel to exit.

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A

Silent Installation on Windows and LinuxThis appendix describes how to complete a silent installation of maxView Storage Manager on Windows
and Linux systems. A silent installation uses command line parameters to complete an installation
without messages or user interaction.
Note: Silent installation on Linux is supported on Red Hat, CentOS, and SLES only.

Completing a Silent Installation
This section describes the silent installation process for Windows and Linux.

Windows Silent Installation
To complete a silent installation on Windows:
1. Open a command prompt window, then change to the directory where you downloaded the Windows
setup program (see Downloading the Installer Package for details).
2. Run the silent installation from the command line using one of these commands:
Options
Description
Windows 64-bit

setup_asm_x64.exe /s /v"/qn <properties>"

Windows 32-bit

setup_asm_x86.exe /s /v"/qn <properties>"

where <properties> is one or more of the options listed in Switches, Properties, and Values on page
109.
Separate properties with spaces and enclose all properties after /v in quotes, with NO leading space.
Separate feature names for the ADDLOCAL property with commas.

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Switches, Properties, and Values
This section describes the command line options for Windows silent installation. These options are notsupported on Linux.
Switch or Property

Description/s (required)Suppress dialog boxes.

/v (required)

Pass command line parameters to the setup program.

/qn

Suppress progress bar during installation.

/qb

Show progress bar during installation.

/lv* <path> (optional)

Generate verbose installation log at <path>.
Example: /lv* c:\pmc.log

INSTALLDIR (optional)

Specifies the installation path. If specified, the installation path must be enclosed
in escaped quotation marks.
Example: INSTALLDIR=\"C:\Program Files\Adaptec\maxView
Storage Manager\"Note: The default installation path is "C:\Program Files\Adaptec\maxView
Storage Manager".

ADDLOCAL (optional)• ALL (default)—Installs the maxView Storage Manager Console (GUI andAgent), and ARCCONF (CLI). If you specify ALL, do not specify any of
the following values.
• ARCCONF—Installs the Command Line Interface tool (ARCCONF)• Agent—Installs the maxView Storage Manager Agent• Console—Installs the maxView Storage Manager GUI
Note: Use commas to separate multiple values.

Linux Silent Installation
To complete a silent installation on Red Hat Linux, CentOS, or SLES:
1. Open a shell window, then change to the directory where you downloaded the Linux installer package(see Downloading the Installer PackageDownloading the Installer Package on page 19 for details).
2. Run the silent installation from the command line using one of these commands(x.xx-xxxxx=version-build number):
Options
Description
Linux 64-bit

StorMan-X.XX-XXXXX.x86_64.bin --silent

Linux 32-bit

StorMan-X.XX-XXXXX.i386.bin --silent

Note: Linux systems also support silent upgrade and silent removal. See Example Command
Line Installations on page 110.

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Example Command Line Installations
This section shows typical command line installations for Windows and Linux. In the Linux examples,<x.xx>-<xxxxx>=version-build number.
• Normal Windows Installation:
setup_asm_x64.exe /s /v"/qb /lv* c:\pmc.log"• Install to Specific Location on Windows:
setup_asm_x64.exe /s /v"/qb INSTALLDIR=\"C:\Program Files\Adaptec\maxView Storage
Manager\""• Install Specific Feature on Windows:
setup_asm_x64.exe /s /v"/qb ADDLOCAL=ARCCONF /lv* c:\pmc.log"• Normal Linux Installation:./StorMan-<x.xx>-<xxxxx>.i386.bin --silent• Linux Software Upgrade:./StorMan-<x.xx>-<xxxxx>.i386.bin --upgrade• Linux uninstallation (removal):./StorMan-<x.xx>-<xxxxx>.i386.bin --remove

Alternative: rpm –e StorMan

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B

Using the maxView Plugin for VMware vSphere Web Client
The maxView plugin for VMware vSphere Web Client is a monitoring tool that lets you explore yourstorage resources directly from the vSphere Web client, without using maxView Storage Manager as aseparate Web GUI. It replicates most of the information on the maxView Storage Manager Dashboard(see The Storage Dashboard on page 31) for the controllers, logical devices, physical devices, enclosures,and systems (hosts) in your storage space, with a vSphere "look and feel" and native navigation.
Note: The maxView plugin is a monitoring tool only. To modify your storage space, such as creating
or deleting a logical drive or designating a hot spare, you must use the maxView Storage Manager
GUI or CLI (ARCCONF).

Installing the maxView Plugin for vSphere Web Client
Follow the instructions in this section to install the maxView plugin for vSphere Web Client on a Windows
x64 system.
Note: Before you begin, ensure that VMware vSphere Web Client is already installed on the
Windows host. You need administrator privileges to install the maxView plugin.
1. Download the setup program for the maxView vSphere plugin from the PMC Web site (seeDownloading the Installer Package on page 19).
2. Double-click the setup program:
Options
Description
VMware ESXi 5.5 setup_maxView_VWC_Plugin_x64.exe
client
VMware ESXi 6.0 setup_maxView_VWC6_Plugin_x64.exe
clientThe Installation wizard opens.
3. Click Next to begin the installation, accept the terms in the license agreement, then click Next.
4. Enter the following configuration settings for your VMware ESXi server, then click Next:a) Hypervisor IP addressb) Hypervisor user namec) Hypervisor password

5. In the Features screen, ensure that maxView VWC Plugin is selected. Optionally, select CLI Tools.
Then click Next.
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6. Click Install to begin the installation.
When the installation is complete, you receive a confirmation message that the plugin is installed.

Starting the maxView Plugin for vSphere Web Client
1. Launch the VMware vSphere Web Client: double-click the vSphere desktop icon, then enter yourlogin credentials.
2. In the Monitoring section on the vSphere Home screen (on the right), click the maxView icon; theController information screen opens.

3. Alternatively, in the Navigation pane (on the left), click vCenter, scroll down to the maxView tree,
then select a resource category, such as Controller, Logical Device, Physical Device, or Enclosure, toopen the information screen for that item.

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Monitoring maxView Resources in vSphere Web Client
For each maxView resource in your storage space─controller, logical device, physical device, and soon─you can view summary information about the resource (or "object") and view its related resources,
such as the physical devices in a logical drive, the logical drives on a controller, or the controllers on ahost.
For example, the figure below shows the summary information screen for a logical drive, with expandable
information fields containing general information about the logical drive, its settings, and resources.
(Each expandable field has an arrow next to it.)

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Click on the Related Objects tab (next to the Summary tab) to show the physical devices comprising
the logical drive, the logical drive's controller, or a filtered list of events for that logical drive.
Button bar provides quick accessto related object information

To drill down further, click on any item in the related objects table, below the button bar. For example,
click on a physical device in the table shown below to view summary information for that device, its
related objects, and so on.

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When you're ready to monitor a different resource, click the resource category in the Navigation pane
(on the left). Or click on the History window one or more times (in the upper-left corner of the vSphereclient) to return to the vCenter top-level screen; then select a resource in the maxView tree.

Once you return to the top-level screen or choose a resource in the Navigation pane, the procedure forviewing the resource summary and drilling down for more detail is identical for all maxView resourcesin your storage space.
For more information about the types of information provided on the summary screen and related
objects screens for each maxView resource, see Viewing Component Status in the Storage Dashboard
on page 83.

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C

Using maxView Storage Manager with HBAs and Non-RAID ModeControllers
maxView Storage Manager allows you to manage storage resources on Adaptec Host Bus Adapters(HBAs) and RAID controllers operating in HBA mode (see Changing the Connector Operating Mode on
page 73). In the Enterprise View, maxView Storage Manager displays HBAs and non-RAID mode controllers
in the controller list. Drives on the HBA are surfaced to the OS as Raw devices; that is, storage devices
without Adaptec RAID meta-data.
Note: maxView Storage Manager identifies the drive as a Raw device even if it has an OS partition.

Controller 1 is an HBA...disk drives and SSDs
on the HBA are surfaced
as Raw devices

With HBAs and non-RAID mode controllers, maxView Storage Manager limits access to features thatare not used to configure and maintain RAID volumes (see table below). For example, on the Ribbon,
you can use the options in the Controller group to manage your controller, but not options in the Arraygroup or Logical Device group (because HBAs don't support logical volumes); similarly, you can use
options in the System group to upgrade the controller firmware, but not the Spare Management option
in the Physical Devices group (because HBAs don't support spares); and so on.
RibbonOptions for HBAs / Non-RAID Mode Controllers

System Group

Firmware Update

Controller Group

Rescan, Properties (non-RAID mode controllers only)

Array Group

None

Logical Device GroupNone

Physical Devices Group

Force Offline

Just as it does for RAID controllers, the Storage Dashboard provides detailed information about the
HBAs and non-RAID mode controllers in your storage space, including the enclosures, disk drives, andSSDs connected to them (for more information about the dashboard, see Viewing Component Status
in the Storage Dashboard on page 83).
Tabs on the dashboard provide quick access to summary information, controller properties, resources,
and connector configuration. The Events tab shows filtered events for the device (see Viewing Activity
Status in the Event Log on page 81).

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The following table lists the categories and types of information provided on the Storage Dashboard
for HBAs and connected devices.
Component

Categories

ExamplesController

Summary
Properties
Resources
Connectors

Model, WWN, key features, firmware version, controller mode, status, number
and type of physical devices.
Slot, driver version, bus type and speed, number of ports, settings (mostly
disabled)
Physical drive assignments by connector, including protocol, state, free andused space
Connector name, number of devices, functional mode

Physical Devices (node)

Summary

Physical drive assignments by connector, including protocol, state, free andused space

Connector

Summary

Functional mode, number of devices

Enclosure

Summary

Enclosure type, vendor, model, ID, channel, firmware version, status
Fan, power supply, and temperature status (see Monitoring Enclosure Statuson page 85)
Slot allocation and usage

Hard drives
and SSDs

Summary
Resources
SMART

Drive type (hard drive, SSD), vendor, interface (SAS/SATA), and model
Block size, total size, rotational speed
Boot type
Firmware version, WWN, transfer speed
Free space, used space, reserved space
SMART statistics (see Viewing SMART Statistics on page 85)

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D

Selecting the Best RAID Level
When you create logical drives in maxView Storage Manager, you can assign a RAID level to protect
your data.
Each RAID level offers a unique combination of performance and redundancy. RAID levels also vary by
the number of disk drives they support.
This section provides a comparison of all the RAID levels supported by maxView Storage Manager, andprovides a basic overview of each to help you select the best level of protection for your storage system.
Note: Not all RAID levels are supported by all controllers. See the Release Notes for supported
RAID levels on specific controller models.

Comparing RAID Levels
Use this table to select the RAID levels that are most appropriate for the logical drives on your storage
space, based on the number of available disk drives and your requirements for performance and reliability.
RAID Level

Redundancy

Disk Drive

Read Performance

Write Performance

Built-in Hot
Spare

Minimum

Usage

Disk Drives

RAID 0

No

100%

***

***

No

2

RAID 1

Yes

50%

**

**

No

2

RAID 1E

Yes

50%

**

**

No

3

RAID 10

Yes

50%

**

**

No

4

RAID 5Yes

67 – 94%

***

*

No

3

RAID 5EE

Yes

50 – 88%

***

*

Yes

4

RAID 50

Yes

67 – 94%

***

*

No

6

RAID 6

Yes

50 – 88%

**

*

No

4

RAID 60Yes

50 – 88%

**

*

No

8

Disk drive usage, read performance, and write performance depend on the number of drives in the
logical drive. In general, the more drives, the better the performance.

Understanding Drive Segments
A drive segment is a disk drive or portion of a disk drive that is used to create a logical drive. A disk drive
can include both RAID segments (segments that are part of a logical drive) and available segments. Eachsegment can be part of only one logical drive at a time. If a disk drive is not part of any logical drive, theentire disk is an available segment.

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Non-redundant Logical Drives (RAID 0)
A logical drive with RAID 0 includes two or more disk drives and provides data striping, where data is
distributed evenly across the disk drives in equal-sized sections. However, RAID 0 logical drives do not
maintain redundant data, so they offer no data protection.
Compared to an equal-sized group of independent disks, a RAID 0 logical drives provides improved I/O
performance.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For instance, anarray with two 250 GB disk drives and two 400 GB disk drives can create a RAID 0 drive segment of 250
GB, for a total of 1000 GB for the volume, as shown in this figure.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size
(Smallest Disk Drive)

Disk Drive 1

1 5 . . . 997

Disk Drive 2

2 6 . . . 998

Disk Drive 3

3 7 . . . 999
Unused Space = 150 GB

Disk Drive 4
Disk Drive 44 8 . . . 1000

400 GB

Disk Drives in Logical Drive

Unused Space = 150 GB
RAID 0 Logical Drive = 1000 GB

RAID 1 Logical Drives
A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the other (thesame data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives
provide improved performance, with up to twice the read rate and an equal write rate of single disks.
However, capacity is only 50 percent of independent disk drives.
If the RAID 1 logical drive is built from different- sized disk drives, the free space, drive segment size is
the size of the smaller disk drive, as shown in this figure.

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Drive Segment Size
(Smallest Disk Drive)

Disk Drive 1

Disk Drive 2

250 GB

400 GB

Disk Drive 1

1 – 250

Disk Drive 2

1 – 250
Unused Space = 150 GB
RAID 1 Logical Drive = 250 GB

Disk Drives in Logical Drive

RAID 1 Enhanced Logical Drives
A RAID 1 Enhanced (RAID 1E) logical drive—also known as a striped mirror—is similar to a RAID 1 array
except that data is both mirrored and striped, and more disk drives can be included. A RAID 1E logicaldrive can be built from three or more disk drives.
In this example, the large bold numbers represent the striped data, and the smaller, non-bold numbers
represent the mirrored data stripes.

Disk Drive 1

400 GB

Disk Drive 2

400 GB

Disk Drive 3

400 GB

Disk Drives in Logical Drive

Disk Drive 1

3

6

Disk Drive 2

1

4

Disk Drive 3

2

5

RAID 1E Logical Drive = 600 GB

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RAID 10 Logical Drives
A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Data in a RAID 10
logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves
performance.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For instance, anarray with two 250 GB disk drives and two 400 GB disk drives can create two mirrored drive segmentsof 250 GB, for a total of 500 GB for the logical drive, as shown in this figure.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size
(Smallest Disk Drive)

Disk Drive 1

1 3. . . 499

Disk Drive 2

2 4. . . 500

Disk Drive 3

1 3. . . 499
Unused Space = 150 GB

Disk Drive 4
Disk Drive 4

2 4. . . 500

400 GB

Disk Drives in Logical Drive

Unused Space = 150 GB
RAID 10 Logical Drive = 500 GB

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RAID 5 Logical Drives
A RAID 5 logical drive is built from a minimum of three disk drives, and uses data striping and parity
data to provide redundancy. Parity data provides data protection, and striping improves performance.
Parity data is an error-correcting redundancy that's used to re-create data if a disk drive fails. In RAID
5 logical drives, parity data (represented by Ps in the next figure) is striped evenly across the disk drives
with the stored data.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For instance, anarray with two 250 GB disk drives and two 400 GB disk drives can contain 750 GB of stored data and
250 GB of parity data, as shown in this figure.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size
(Smallest Disk Drive)

Disk Drive 1

1 4

.. .

P

Disk Drive 2

2 5. . . 748

Disk Drive 3

3 P. . . 749
Unused Space = 150 GB

Disk Drive 4
Disk Drive 4

P 6. . . 750

400 GB

Disk Drives in Logical Drive

Unused Space = 150 GB
RAID 5 Logical Drive = 750 GB plus Parity

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RAID 5EE Logical Drives
A RAID 5EE logical drive—also known as a hot space—is similar to a RAID 5 array except that it includes
a distributed spare drive and must be built from a minimum of four disk drives.
Unlike a hot spare, a distributed spare is striped evenly across the disk drives with the stored data andparity data, and can't be shared with other logical disk drives. A distributed spare improves the speed
at which the array is rebuilt following a disk drive failure.
A RAID 5EE logical drive protects your data and increases read and write speeds. However, capacity is
reduced by two disk drives’ worth of space, which is for parity data and spare data.
In this figure, S represents the distributed spare, P represents the distributed parity data.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size
(Smallest Disk Drive)

Disk Drive 1

1 S

.. .

P

Disk Drive 2

2 P. . . 449

Disk Drive 3

S 3

.. .

S
Unused Space = 150 GB

Disk Drive 4
Disk Drive 4

P 4. . . 500

400 GB

Disk Drives in Logical Drive

Unused Space = 150 GB
Based on the drive segment sizes used:
RAID 5EE Logical Drive = 500 GB plus parityand hot spare

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RAID 50 Logical Drive
A RAID 50 logical drive is built from six to forty-eight disk drives configured as two or more RAID 5 arrays,and stripes stored data and parity data across all disk drives in both RAID 5 logical drives. (For more
information, see RAID 5 Logical Drives on page 122.)
The parity data provides data protection, and striping improves performance. RAID 50 logical drives
also provide high data transfer speeds.
Drive segment size is limited to the size of the smallest disk drive in the logical drive. For example, three
250 GB disk drives and three 400 GB disk drives comprise two equal-sized RAID 5 logical drives with 500
GB of stored data and 250 GB of parity data. The RAID 50 logical drive can therefore contain 1000 GB(2 x 500 GB) of stored data and 500 GB of parity data.
In this figure, P represents the distributed parity data.

RAID 50
Logical Drive=
1000 GBplus Parity

RAID 5A

Each RAID 5 Logical Drive has
500 GB Data Storage
250 GB Parity Data

1, 5, P3, P, 9P, 7, 11

Drive 1250 GB

Drive 2250 GB

Drive 3250 GBRAID 5
B

2, 6, P4, P, 10P, 8, 12

Drive 4400 GB

Drive 5400 GB

Drive 6400 GB

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Total Unused
Space = 150 GB

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RAID 6 Logical Drives
A RAID 6 logical drive—also known as dual drive failure protection—is similar to a RAID 5 logical drive
because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives
include two independent sets of parity data instead of one. Both sets of parity data are striped separately
across all disk drives in the logical drive.
RAID 6 logical drives provide extra protection for your data because they can recover from two
simultaneous disk drive failures. However, the extra parity calculation slows performance (compared
to RAID 5 logical drives).
RAID 6 logical drives must be built from at least four disk drives. Maximum stripe size depends on thenumber of disk drives in the logical drive.

Disk Drive 1

250 GB

Disk Drive 2

250 GB

Disk Drive 3

400 GB

Drive Segment Size
(Smallest Disk Drive)

Disk Drive 1

1 P1 . . . P2

Disk Drive 2

2 P2 . . . 449

Disk Drive 3

P1 3 . . . P1
Unused Space = 150 GB

Disk Drive 4
Disk Drive 4

P2 4 . . . 500

400 GB

Disk Drives in Logical Drive

Unused Space = 150 GB

Based on the drive segment sizes used:
RAID 6 Logical Drive = 500 GB plus parity(P1 & P2)

RAID 60 Logical Drives
Similar to a RAID 50 logical drive (see RAID 50 Logical Drives on page 124), a RAID 60 logical drive—also
known as dual drive failure protection—is built from eight disk drives configured as two or more RAID
6 logical drives, and stripes stored data and two sets of parity data across all disk drives in both RAID 6
logical drives.
Two sets of parity data provide enhanced data protection, and striping improves performance. RAID 60
logical drives also provide high data transfer speeds.

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E

Icons At-a-Glance
The following is a complete list of icons used in maxView Storage Manager. It contains the icons on the
ribbon, in the Enterprise View and on tabs and dialog boxes.
See Overview of the Main Window on page 28 for more information.
Ribbon Home Icons
Icon

Description
Remote system add
Remote system delete

Ribbon System Icons
Icon

Description
System settings
Firmware update
Save archive fileRibbon Controller Icons
Icon

Description
Controller settings
Manage configuration (save/restore/clear)
Controller rescan

Ribbon Array Icons
Icon

Description
Array settings
Array modify
Array split/mirror
Array locate
Array delete

Ribbon Logical Device Icons
Icon

Description
Logical drive settings

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Icon

Description
Logical drive create
Logical drive expand/migrate
Logical drive locate
Logical drive delete
Logical drive force online

Ribbon Physical Device Icons
Icon

Description
Physical disk properties
Assign/unassign physical disk as spare
Force physical disk offline
Physical disk secure erase
Physical disk locate

Enterprise View Icons
Icon

Description
Enterprise View
Local or remote system
Controller
Enclosure
Logical disk
Logical disks
Physical disk
Hard disk drive
Solid State drive
Physical disks
Enclosure

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Icon

Description
Connector or other physical device

Enterprise View Status Icons
Icon

Description
Enterprise OK
Enterprise errorEnterprise no accessEnterprise warning

Enterprise View System Icons
Icon

Description
System OK
System error
System missing
System no access
System warning

Enterprise View Connector Icons
Icon

Description
Connector OK
Connector failed
Connector missing
Connector warning

Enterprise View Controller Icons
Icon

Description
Controller OK
Controller failed
Controller missing

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Icon

Description
Controller warning

Enterprise View Enclosure Icons
Icon

Description
Enclosure Management OK
Enclosure Management failed
Enclosure missing
Enclosure Management warning

Enterprise View Physical Disk Icons
Icon

Description
Physical disk OK
Physical disks OK
Physical disks failure
Physical disks missing
Physical disks warning

Tab Icons
Icon

Description
Summary
Properties
Resources
Events
Task

Dialog Box Icons
Icon

Description
E-mail notification
Chart

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IndexA
activity in storage space

31
event log 31
task log 31
activity on storage space, See monitoring
adapters, See controllers
Add System wizard 98
Agent15, 36–37
introduction 15, 36
starting

37
Linux 37
Windows 37
startup order 36
archive file 106
arrays65
deleting 65
auto-discovery 97
auto-replace hot spares 47

Bbackground consistency check 57
boards, See controllers
bootable USB image 24
broadcasting event alerts 81, 91
build method
41, 45
Build 41, 45
Default 41, 45
building storage space
14, 35, 38–39, 42, 55, 56–57
on existing array 38–39, 42, 57
on new array 38, 42, 56

Ccards, See controllers
CIM server 15, 19
components
13, 67
defined 13
viewing properties 67
Configuration Event Detail window 82
configuring 38–39, 42, 56–57
See also building storage spaceconnector modes 73
controller
32, 84, 101
clearing configuration 101
controller connector modes 73
controller performance optimization 71
controllers
67, 71, 75, 78
properties 67
rescanning 71
updating firmware 75, 78

Ddedicated hot spares47, 51
creating 47
removing 51
deleting logical drives 65
direct attached storage

12
defined 12
disk drive
75, 78
updating firmware 75, 78
disk drive segments 118
disk drives
40, 55–57, 65, 67, 69–70, 75, 105–106
conceptual graphic 55
different sizes in same logical drive 55–56
failed state 69
failure recovery

105–106
multiple disk drives 105–106
multiple logical drives 105
RAID 0 logical drives 105–106
with hot spare 105
without hot spare 105
identifying 67
locating 67
properties 67
replacing in logical drives 69
secure erasing 70
segments in logical drives 56–57, 65
updating firmware 75
within logical drives 40
drives67
identifying 67

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drives (continued)
locating 67

Eemail notifications
81, 86–87, 89–92"from" address 87changing "from" address 87, 90–91
changing SMTP server 87, 90–91
disabling 87, 91
failed test emails 90
modifying recipient information 87, 90
recipient addresses 87
removing recipients 87, 90
setup 87
SMTP server settings 87
test emails 87, 89
Email Notifications Manager
81, 86–87, 89, 92
opening 87
test emails 87, 89
enclosure75, 79updating firmware 75, 79
enclosures32, 67, 84–85, 117
fan status 32, 84–85, 117
identifying 67
locating 67
monitoring 32, 84–85, 117
power status 32, 84–85, 117
status 32
temperature status 32, 84–85, 117
Enterprise View
28, 30icons 30
event alerts 81, 91
event log 31, 81
event log (operating system) 92
events 31
See also monitoring
expander75, 79updating firmware 75, 79

F
failed disk drives

105–106
multiple logical drives 105
RAID 0 logical drives 105–106
without hot spare 105
failed logical drive

105–106

failed logical drive (continued)
force online 105–106
firmware 75, 78–79
Firmware Update wizard 75
force online 105–106
formatting logical drives 42, 45

Hhard disk

13
hard disk drive

13
hard drive, See disk drive
help 33
hot spare activation 53
hot spares

47–51
auto-replace 47, 49
creating dedicated 47
limitations 47–48, 50
removing 51

I
icons

30, 81–82, 88
Enterprise View 30
event status icons 81–82, 88
identifying components 67

L
Linux

37
starting the Agent 37
local systems 35
locating drives 67
logging in 27, 35–36
logging into remote systems 37
logging out 34
logical drives
38–43, 45, 55, 55–57, 64–65, 69, 105–
106, 118–125
build method 41, 45
building on existing array 38–39, 42, 57
building on new array 38, 42, 56
defined 55
deleting 65
different-sized disk drives 55–56
disabling background consistency check 57
disk drive segments 56–57, 65, 118
enabling background consistency check 57
formatting 42, 45

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logical drives (continued)
hot-swap rebuilding 64, 69, 106
non-redundant 119
options for creating 38
partitioning 42, 45
RAID 1 119
RAID 10 121
RAID 1E 120
RAID 5 122
RAID 50 124
RAID 5EE 123
RAID 6 125
RAID 60 125
RAID segments 118
rebuild priority 64
rebuilding 105
renaming 65
replacing disk drives 69
selecting disk drives 40
selecting RAID levels 39, 43

Mmain window
28, 34, 67, 81–83, 88, 115–116, 126
event details 82
event log 81
Logout button 34
monitoring activity and status 81
notification types
81–82, 88
event log 81
event status icons 81–82, 88
overview 28, 126
status icons 81–82, 88
Storage Dashboard 67, 81, 83, 115–116
task details 83
maxView Storage Manager
14–16, 28, 30, 36–37, 81, 126
Agent 15, 36
beginning steps 14
Enterprise View 28
event log 81
icons 30
introduction 14, 36
logging into remote systems 37
main window overview 28, 126
ribbon 30
Ribbon 28
system requirements 16
monitoring
31, 67, 81, 81–83, 86–92, 91, 115–116
device properties 67

monitoring (continued)
email notifications
81, 86–87, 89–92"from" address 87changing "from" address 87, 90–91
changing SMTP server 87, 90–91
failed test emails 90
modifying recipient information 87, 90
recipient addresses 87
removing recipients 87, 90
setup 87
SMTP server settings 87
test emails 87, 89
Email Notifications Manager 81, 86, 92
event details 82
event log 31, 81
options 81
status icons 81–82, 88
Storage Dashboard 67, 81, 83, 115–116
task details 83
task log 31

N
non-RAID Mode controllers 116
non-redundant logical drives 119
notification types
81, 86, 92
email notifications 81, 86, 92
notifications
81, 91
event alerts 81, 91

O
online help 33
operating system event log 92
operating systems 16

P
partitioning logical drives 42, 45
POST prompt timeout 73
Properties tab 67
pure HBAs 116

R
RAID

119–125
non-redundant logical drives 119
RAID 0 119
RAID 1 119
RAID 10 121

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RAID (continued)
RAID 1E 120
RAID 5 122
RAID 50 124
RAID 5EE 123
RAID 6 125
RAID 60 125
RAID levels
39, 43
selecting 39, 43
RAID segments 118
reactivating split mirror backup 61–62
rebuild priority 64
rebuilding (defined) 105
rebuilding logical drives 64, 69, 106
remirroring split mirror backup 61–62
remote systems
35, 98–99
adding manually 98
removing 99
renaming logical drives 65
rescanning controllers 71
Resources View 32, 84
ribbon30, 37, 65, 71, 107
Add system 37
Change logical device name 65
Configure global disk drive cache 71
overview 30
Rescan 71
Save support archive 107
Ribbon 28

silent installation (continued)
switches, properties, and values 108–109
SMART statistics 85
SMI-S provider 15, 19
SMTP server 87, 90–91
split mirror backup array 61
status 31–32
See also monitoring
enclosures 32
event log 31
task log 31
See also monitoring
status icons
81–82, 88
main window 81–82, 88
Storage Dashboard 67, 81, 83, 115–116
storage space
12, 17
examples 17
support archive file 106
system requirements 16
systems
35, 67
local systems 35
properties 67
remote systems 35

SU

secure erase 70
segments 55, 118
Self-Monitoring Analysis and Reporting Technology(SMART) 85
Server Template File 94
silent installation

updating firmware 75, 78–79

108–109T
task log 31
temperature status 32, 84–85, 117
terminology 12

W
Windows

37
starting the Agent 37

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133

PMC-Sierra, Inc.
1380 Bordeaux Drive
Sunnyvale, CA 94089 USA© Copyright PMC-Sierra, Inc. 2015
All rights reserved.
PMC logo is a trademark of PMC-Sierra, Inc.
Document Number: PMC-2153109
JB 12/10