1March 2024 Med Tips
Don't miss out on our upcoming Service Schools!
CAIRE Service School Trainings and Webinars 2024
CAIRE offers In-person and Virtual Service Schools covering both LOX and Concentrator lines.
Each class is a comprehensive program that focuses on the technical and service aspects of the CAIRE
family products. Class time is divided between lecture and hands-on workshops. The seminars will help
the student develop a better understanding of how liquid oxygen equipment or concentrators work,
how to identify the symptoms and causes of potential problems and how to use the technicalinformation that is available in the Technical Manuals. Registration for CAIRE’s Service Schools ismandatory. Registration forms must be received two weeks prior to the start of the class in order toguarantee availability and materials.
Type
LOX LATAMConc LATAMConc USA
LOX USALOX Germany
LOX Spain
Conc Spain
Conc ITALOX UK
Conc UK
LOX Germany
Conc Germany
Conc USA
LOX USALOX FranceConc France
LOX ITALOX UK
Conc UK
Conc USA
LOX USALOX Germany

Language
SpanishSpanishEnglishEnglishGermanSpanishSpanishItalianEnglishEnglishGermanGerman
EnglishEnglishFrenchFrenchItalianEnglishEnglishEnglishEnglishGermanTable 1 - Details of upcoming training.
Location
Training Dates
Latin America
16 April-24
Latin America
17-18 April-24
Ball Ground, GA USA
15-17 April-24
Ball Ground, GA USA
18 April-24
Langenfeld, Germany
16 May-24
Barcelona, Spain
TBD
Barcelona, Spain
TBD
Padova, ITA
05-06 June-24
Langenfeld, Germany
25 June-24
Langenfeld, Germany
26-27 June-24
Langenfeld, Germany
13 August-24
Langenfeld, Germany
14-15 August-24
Ball Ground, GA USA
12-14 August-24
Ball Ground, GA USA
15 August-24
Toulouse, France
17 Sept-24Toulouse, France
18-19 Sept-24
Padova, ITA
23 October-24
Toulouse, France
15 October-24
Toulouse, France
16-17 Octoner-24
Ball Ground, GA USA
04-06 Nov-24
Ball Ground, GA USA
07 Nov-24
Langenfeld, Germany
28 November-24

Registration by Training Type
02-AprilRemote**02-AprilRemote**02-April
In person
02-April
In person
25-April
In person
TBD
In person
TBD
In person
25-April
In person
05-June
In person
05-June
In person
19-July
In person
19-July
In person
19-July
In person
19-July
In person
25-AugustIn person
15-AugustIn person
01-OctoberIn person
20-September
Remote**20-September
Remote**11-OctoberIn person
11-OctoberIn person
08-November
In person

2*We reserve the right to cancel training seminars at short notice. Customers should ensure that theytake necessary precautions to ensure costs are covered in case of cancellation.
** Training will be in the form of a Webinar.
Concentrator Service School Topics include:• Concentrator hazards and safety precautions• Principles of pressure, flow, and saturation• Functions of the major components of a portable/stationary concentrator• Theory of operation• Set up and use of test equipment• Troubleshooting, repair and performance verification/testing procedures
LOX Service School Topics include:• Liquid oxygen (LOX) hazards and safety precautions• Principles of pressure, flow and liquid oxygen saturation• Functions of the major components of a liquid oxygen system• HELiOS™ system theory of operation• Reservoir and portable filling procedures• Set up and use of test equipment
Please submit your registrations forms no later than the dates in Table 1 above. If you are interested
in the service schools mentioned above, and it is past the registration date, please reach out to theregistration emails below. Please note that as travel restrictions, and Covid-related guidelines evolve,
we intend to restore CAIRE Service School to in person.
To register for Service School, please email:Techservice.global@caireinc.com for USA Training or jim.gibson@caireinc.com for European Training.

PRODUCT UPDATESVisionaire Sieve Beds Part Number Change
When ordering sieve beds for our VisionAire concentrators please use part number BE187-2SM.

LOX Companion Reservoir and Portables End of Service Life – REMINDER
As per the information given in Service Bulletin 21285171, we remind our valued customer of the end ofservice life for the Companion Reservoir and Portables. We no longer offer service for the Reservoirs
C41 L, C31 and the Portables C1000 and C1000T. Please do not hesitate to contact Customer/TechnicalService for further information. Service Bulletin 21285171 is attached to this document for reference.

3

Dielectric Compound G4 Meter
Please note when ordering the G4 Meter 13352401, you will receive in the bag the MOLYKIOTE 111
Compound. This compound has replaced the LOCTITE compound previously used on G4 connector.

Helpful Hints & FAQs
LOX Time Use Duration Chart
LOX time use duration chart can be downloaded from the website in different languages and include
pediatric flows. Under each Liquid Oxygen product section :https://www.caireinc.com/providers/business-support-programs/knowledge-center/Document Update
We advise our valued customers to monitor and check that they are always using the most recent
revision of any documents for the model of equipment they have. Current revisions of documents can4be found on our website at https://www.caireinc.com/providers/business-supportprograms/knowledge-center/

Med Tips Distribution!
The CAIRE team is asking all current subscribers to CAIRE’s Med Tips Newsletter to register in order tocontinue receiving this monthly communication.
Please click this link - http://go.pardot.com/l/710913/2022-01-17/2pgcj9 - and provide us with yourcurrent information. Thank you and we appreciate your support.

CONTACT:For technical questions or concerns, contact Technical Service:USA:

800-482-2473

techservice.global@caireinc.com
Europe:+44 (0) 118 936 7060

techservice.global@caireinc.com
For ordering information or general inquires, contact Customer Service:USA:

800-482-2473

customerservice.usa@caireinc.com
Europe:+44 (0) 118 936 7060

customerservice.europe@caireinc.com© Copyright 2024 CAIRE Inc. All Rights Reserved. CAIRE Inc. reserves the right to discontinue its
products, or change the prices, materials, equipment, quality, descriptions, specifications and/orprocesses to its products at any time without prior notice and with no further obligation orconsequence. All rights not expressly stated herein are reserved by us, as applicable.
Please consult the applicable product instructions for use for product indications, contraindications,warnings, precautions, and detailed safety information.

SERVICE
BULLETIN
PN: 21285171

RELEASE DATE:

May 31, 2018

REVISION DATE(S): February 27, 2019 (rev B), May 27, 2019 (rev C)
MODEL:

2018 Companion C31/C41 Oxygen
Companion C1000/C1000T Portables.

Reservoirs

andISSUE:

Advanced Notice of Discontinuation - Companion C31/C41 OxygenReservoirs and C1000/C1000T Portables.

NOTES:The Companion C31/C41 Reservoirs and C1000/C1000T Portables are
due to be made obsolete on 12/31/2018. These LOX Products will bemade obsolete due to low sales volume and due to the redundancy with
the newly enhanced Liberator Reservoir Product Line. Until this
discontinuation date, current service, sales and parts needs for all models
will still be fulfilled.
For stationary oxygen Reservoirs, customers can use the Liberator
Reservoirs, these are available in a wide variety of sizes and have thebenefit of allowing flow rates up to 15 LPM. The C1000/C1000T
portables will be replaced by the Stroller/High Flow Stroller models
giving customers the added option of being able to choose our side fillsystems.
C31 / C41 Reservoir and C1000 / C1000T Portables will be available forsale during the rest of 2018 and will be effectively discontinued after
December 31, 2018. CAIRE will provide parts and service for theCompanion C31/C41 Oxygen Reservoirs and Companion
C1000/C1000T until 12/31/2023. After this date CAIRE may continue
to provide parts and service at the company’s discretion.

Ref 21285171 Rev C

Page 1 of 2

CONTACT:

For technical questions or concerns, contact Technical Service:USA:

800-482-2473

www.cairemedical.com
Europe:+44 (0) 118 936 7060
www.cairemedical.com
For ordering information or general inquires, contact Customer Service:USA:
800-482-2473
www.cairemedical.com
Europe:+44 (0) 118 936 7060
www.cairemedical.com

Copyright © 2019 CAIRE Inc. CAIRE Inc. reserves the right to discontinue its products, or change theprices, materials, equipment, quality, descriptions, specifications and/or processes to its products at any
time without prior notice and with no further obligation or consequence. All rights not expressly statedherein are reserved by us, as applicable.

Ref 21285171 Rev C

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