Financial Results for the Nine Months Ended
November 30, 2015

January 8, 2016(c) 2016 Aeon Delight All Right Reserved

FY2/16 3Q Financial Highlights
Changes in the business environment■ Due to the tight labor supply/demand situation in Japan, there is a growing sense of worker shortages,
coupled with rising personnel costs. This is a major management issue for numerous companies.
■ Despite some economic slowdown in China and the ASEAN region, construction investment remains robust,
centered on large-scale commercial facilities, with a growing demand focus on energy conservation andefficiency.

Financial summary■ Sales and earnings increased and achieved the highest income by expanding customers in Japan andoverseas (Net sales 210.6 billion yen, 105.7% YoY / Operating income 11.9 billion yen, 105.9% YoY)

■ To reinforce its base of operations in the cleaning services, the Company made Hakuseisha Co., Ltd.—
whose forte is in the department store cleaning business—into a consolidated subsidiary.
■ To further enhance its competitive advantage, in its hygiene control services business the Company
established systems to inspect for and analyze bacteria and viruses.
As part of its efforts to restructure cleaning operations, the Company is introducing water-soluble
coatings. The Company has begun conducting demonstration experiments with a view to promoting
more widespread use.
■ To enhance its quality control system, the Company is promoting an initiative of cultivating audit leaders
who will conduct ISO internal audits of all service center managers in Japan.

2(c) 2016 Aeon Delight All Right Reserved

FY2/16 3Q Financial Summary
Recorded the highest sales and earnings
thanks to steady increase in orders from large facilities and growth in performance of subsidiaries
including overseas
100 million yen

FY2/16 3QAmount

YoY

Pct. to net
sales (%)

YoY (%)

Amount(actual)Pct. to net
sales (%)

Net sales

2,106

100.0

105.7

1,992

100.0

Operatingincome

119

5.7

105.9

113

5.7

Ordinary
income

120

5.7

106.0

113

5.7

Net income

69

3.3

109.3

63

3.23(c) 2016 Aeon Delight All Right Reserved

Net Sales by Segment
Net sales of each six businesses increased YoY
Double-digit increase in construction work business and support business※ Installed large number of digital signage vending machines in the previous period
100 million yen
FY2/16 3Q actual
Net sales

YoY

Composition
ratio (%)

YoY (%)Net sales

Composition
ratio (%)

Facilities management

365

17.3

106.2

344

17.3

Cleaning services

351

16.7

106.5

330

16.6

Security services

281

13.4

103.7

271

13.6

Construction work

359

17.0

111.0

323

16.2

Materials/supplies
sourcing services

375

17.8

105.7

354

17.8

Vending machine services

244

11.6

94.8

258

12.9

Support services

129

6.2

117.3

110

5.6

4(c) 2016 Aeon Delight All Right Reserved

Initiatives Results by Segment
Facilities
management

In addition to new consignments, the company is cultivating engineers trained in handlingType 1 refrigerants as part of its efforts to expand consignments. Aim for around 500
certified technicians.

Cleaning services

Increased shares in the hospital nursing market by providing the unique hygiene control
services for medical-related facilities. Implemented the continuous quality improvement,in addition to sales of equipments.

Security services

Contracts for permanent and temporary security at newly opened facilities expanded, asdid attendee welcoming services within facility security. 38 shops have brought in thelatter.

Construction work

To increase customer drawing power, promoted proposals to corporations looking toinvest in commercial facilities. Contracts are expanding well, centering on invigorationof existing shops and on maintenance and repair construction.

Materials/supplies
sourcing services

Orders from both new and existing customers are increased. Continued to promote theinitiatives for profitability improvement by enhancing procurement capability and reducing
distribution costs.

Vending machineservices

To bolster sales, developed and rolled out character designed beverages andspecialized vending machines. To reform its business model, developed the signage
vending machine advertisement business.

Support services

Expanded sales of housework services “KAJICloud” by KAJITAKU Co., Ltd. (about 140% YoY)
Expansion of living support services contributed to the sales growth.

5(c) 2016 Aeon Delight All Right ReservedConsolidated Balance Sheet: FY2/16 3Q
100 million yen
End of the
End of theprevious fiscal current quarter Difference(Nov. 30, 2105)
year

End of theEnd of theprevious fiscal current quarter Difference(Nov. 30, 2105)
year

Currentassets

1,044

1,065

2

Current liabilities

466441▲25Fixedassets

215214▲1Fixedliabilities

1917▲1Tangible fixed
assets4345

2Total liabilities

485458▲26Intangible fixed
assets109106▲3Investments,etc

6262▲0Total net assets

77482146

Total assets

1,260

1,279

19

Total liabilities andnet assets

1,260

1,279

196(c) 2016 Aeon Delight All Right ReservedConsolidated Cash Flow Statement： FY2/16 3Q
100 million yen

Major factors for increase/decrease(100 million yen)100

【 Operating cash flows 】 4450

営業CF
Operating CF
投資CF
Investing CF

Income before income taxes

121

財務CF
Financing CF

Decrease (increase) in accounts
receivable▲130-50

FY2/15 3Q

70Decrease (increase) in consumption tax
payable▲14【 Investing cash flows 】 ▲9FY2/16 3Q

FY2/153Q

Increase (decrease) in accounts payable

Currentquarter
FY2/16 3Q

ChangeCash flows from operating activities

10444▲60

Cash flows from investing activities▲44▲935

Cash flows from financing activities▲25▲27▲1

Cash and cash equivalents at theend of year

154161

6Increase (decrease) in deposit ofsubsidiaries and affiliates for consumption

12Loss (gain) on purchase/sales of fixed assets▲19【Financing cash flows】 ▲27Dividend payment▲26(c) 2016 Aeon Delight All Right ReservedQuarterly Net Sales for the Past Three Years
100 million yen

Quarterly net sales
722679FY2/14
FY2/15
FY2/16

100 million yen

Total quarterly net sales
2,106

FY2/14
FY2/15
FY2/168(c) 2016 Aeon Delight All Right ReservedQuarterly Operating Income for the Past Three YearsQuarterly operating income
100 million yen

44

100 million yen

38

FY2/14
FY2/15
FY2/16

Total quarterly operating income
170
119
80

FY2/14
FY2/15
FY2/169(c) 2016 Aeon Delight All Right Reserved

Initiatives from 3Q Onward：Strengthen Competitive Advantages■ Strengthen business competitiveness

Cleaning- Expand provision of hygiene control services by putting in place a system to inspect for andanalyze bacteria and viruses.
- Through synergies with Hakuseisha, expand the customer base, including department stores.
- Challenge to cleaning reform: penetration of soluble coat coating, cleaning robotics development

Energy solution

Efforts to build a new facility management model: Use networked equipment employing various
types of sensors to monitor equipment more closely and enable remote control, thereby achieving
better operational efficiency and customer cost reductions

Asia

China: Enhance quality and corporate governance system, with increasing customers
Malaysia: Strengthen business foundation by providing services in collaboration with prominent
local companies (3Q)
Accelerate the expansion of customer service provision
Viet Nam: Accelerate customer expansion by augmenting the sphere of operations into Hanoi■ Enhance the organizational framework
Cultivating Audit Leaders
to Boost On-Site Quality

10Conduct training to cultivate audit leaders, enabling ISO audits of more than 400 managers ofservice centers in Japan. Engage in ongoing improvement and cultivate an environment for
maintaining or enhancing service quality.

(c) 2016 Aeon Delight All Right Reserved

(Reference)Initiatives for FY2/16

Positioning of FY2/16“Favorable conditions and great opportunities”-- Following wind for AEON delight in a management environment
FY2/16 is year to decide the match: Capture market share in Japan and Asia

≪Perceptions of the domestic management environment≫≪Perceptions of the management environment in China≫(1) Inflationary trends will change the management
environment. Though pressure will come from cost increases
and hiring difficulties, there are opportunities in our competitiveenvironment. Oligopolization in the market will enhance.

(1) Real estate market shifts point to waning condominium
demand, particularly in the major cities. The priority trend is awayfrom expansion and toward quality. In commercial facilities, energy
conservation is inevitable.

(2) At large facilities, tendencies toward bundled entrusting offacility management services are notable, increasing switchingof outsourcers (many inquiries from hospitals, universities,
large corporations)(2) Business areas will be expanded centering on companies thatjoin our Group by means of joint venture strategies. We aresearching for new energy conservation partners. The pace ofChina's commercialization is extremely high.

(3) Greater consciousness of emergency responses andsafety in abnormal weather and natural disasters≪Perceptions of the ASEAN management environment≫(4) Retail industry is experiencing a difficult struggle since last
year's consumption tax rate hike. Increase in investment
interest at commercial facilities.
(5) Full scale invasion of the industry by foreign major
companies and companies in other industries is nearing.
Competition will soon be characterized by facility management
by international standard specifications and by reform-driven
innovation.

(1) The stages of FM business development vary by country.
Singapore and Malaysia are advanced countries in FM operations,and foreign companies in Europe and the U.S. have madeadvances there, but no company is overwhelmingly prominent.
(2) The business is undeveloped, and it is necessary to build anindustry top class business foundation before a competitive
landscape is fixed up.
(c) 2016 Aeon Delight All Right Reserved

FY2/16 Priority Measures① Further expand customers① Supplement the new sales force ② M&A (facilities management subsidiaries of major companies)③ Focus on capture of hospital nursing facilities ④ Reinforce the sales of patrol centers⑤ Develop continuous sales ⑥ Expand the route of customer introductions from consulting companies② Establish competitive advantages① Secure labor power and cooperating companies② Added value creation, innovation
Hygiene control business ：Develop cleaning robots and put it into practical use
Energy solution business：R&D of next-generation facility management③ Expand the business in Asia
① China：Expand the business area, reorganization, create product models for energy conservation
packages by means of alliances② Malaysia：Cultivate customers with ESCO business. Promote to change the outsourcing contractor offacilities, operated by AEON group, to AEON delight. Increase contracts outside the AEON group.
③ Vietnam：M&A, Accelerate the growth by means of alliances, Establish Hanoi Office(c) 20 16 Aeon Delight All Right Reserved

Business Forecast for FY2/16(100 million yen)

Full-year forecast for FY2/16

AmountPct. tonet sales(%)

YoY (%)

FY2/15 actual
Pct. tonet sales(%)

Amount(Actual)

Net sales

2,800

100.0

105.0

2,667

100.0

Operatingincome

170

6.1

107.2

158

5.9

Ordinary
income

170

6.1

106.6

159

6.0

Net income

94

3.4

107.7

87

3.3

©2016 Aeon Delight All Rights Reserved

Measures for Operating Income Expansion
FY2/16 Operating income ¥１７billion
MeasuresYoY +¥1.2billionYoY change

Measure 1：Expand customers
outside the AEON Group

¥1-1.5 billion

Measure 2：Improve profitability of each business¥1-1.5 billion

Measure 3：Grow the subsidiaries’ businesses¥0.5 billion

Measure 4：Expand contract of AEON Group¥0.5 billion

1-4 Total: Increase in gross profit margin¥3-4 billion

YoY Increase in SG&A▲¥2 billion

YoY Increase in operating income¥1-2 billion©2016 Aeon Delight All Rights Reserved

Balance between Investment for Growth, Capital Efficiency and Shareholders’ return

Regard ＲＯＥ as an important indicator, and maintain １２％ level■ ROE：Emphasize the ROE as a management discipline for shareholders, with aiming point of 12% level■ Dividend ratio：Place the most importance on stable dividend, maintain 30% level of payout ratio for recent five years(ROE ％)(EPS yen)

250.0

EPS

12.6%

12.5%

12.3%

12.0%

ROE％

15.0%

Forecast

200.0

12.0%
166.2

150.0

9.0%

155.5

143.2
131.8

100.0

6.0%

50.0

3.0%

0.0

FY2/12
2011年度

2012年度FY2/132013年度FY2/14

FY2/152014年度FY2/16 E
2015年度E0.0%©2016 Aeon Delight All Rights ReservedShareholder ReturnAim for eleven consecutive years of increased dividends since FY2/06
FY2/04

FY2/05

FY2/06

FY2/07

FY2/08

FY2/09FY2/10FY2/11

FY2/12

FY2/13

FY2/14

FY2/15

Dividend

¥8.0

¥9.0

¥15.0

¥17.5

¥22.0

¥27.0

¥39.0

¥40.0

¥46.0

¥48.0

¥50.0

¥52.0

Payout
ratio

38.4％

28.0％

19.8％

15.9％

17.9％

19.6％

27.4％

30.3％

32.1％

30.9％

30.1％

29.1％

60

Dividend
配当予想
forecast

Commemorative
記念配当
dividend

Dividend
配当金45.0

Payout
ratio
配当性向

40.0

5035.04030.0525.0302010089

2004年度FY2/05

2005年度FY2/0615
2006年度FY2/0717.5
2007年度FY2/0822
2008年度FY2/09273440

46485052

20.0
15.0
10.05.0
2009年度FY2/102010年度FY2/11

2011年度FY2/12

2012年度FY2/132013年度FY2/142014年度FY2/152015年度FY2/160.0*On December 1, 2007, the company conducted a two-for-one stock split. The dividend amount assumes that the stock split was conducted at thebeginning of FY2/05.
*A commemorative dividend of 5.00 yen is included in the year-end dividend for FY2/11.
©2016 Aeon Delight All Rights ReservedIf you have any questions or comments, please contact us below.

■ These materials contain statements about forecasts and estimates relating to the future plans, strategies, andperformance of AEON DELIGHT.
◇ These statements are based not only on past performance, but also on assumptions based on information currently
available to the company.
For this reason, please note that the actual performance may differ from our estimates.
■ The information contained in these materials has been prepared by the following methods if not specifically statedotherwise.
◇ All statements are based on consolidated results◇ All figures of less than 100 million yen have been rounded down
◇ Percentages have been rounded off to one decimal place

AEON DELIGHT CO., LTD.

(Stock code: 9787)

IR Contact Yoshiaki KyomotoGroup Strategy Div.
TEL ０４３-３５１-２５６３
Or visit our website at:
ｈｔｔｐ：//ｗｗｗ．ａｅｏｎｄｅｌｉｇｈｔ．ｃｏ．ｊｐ

This presentation has been prepared based on the information available as of the date of the presentation (January 8, 2016).
The business forecasts may be revised due to various factors that may arise in the future.

©2016 Aeon Delight All Rights Reserved