Supplementary Information on the Financial Results for
the Nine Months Ended November30, 2013

January 8, 2014

FY2/14 3Q Financial Highlights
・Sales and profits increased for four consecutive years. Gross profit margin up 1.0 percentage point YoY.

•Provided Comprehensive FMS for the grand opening of “AEON Mall Makuhari Shintoshin,” Japan’slargest commercial facility as AEON’s flagship on December 20.

•With a view to renewable energy maintenance market, AEON Delight, Recycle One and several othercompanies jointly established mega-solar management and operation companies in Kikugawa-shi,Shizuoka. Undertook maintenance operations for peripheral facilities that can significantly influence theefficiency of power generation.
Expanded the total energy solutions through accumulation of knowhow.

・Aggressively promoted Comprehensive FMS business in China/ASEAN. Expanded to 134 properties in
China and to 39 properties in Malaysia. Expanded to 21 properties in Vietnam and prepared for theopening of its first AEON store in January 2014.

•Established a new medium-term management plan (2014- 2016) to be announced in April this year.
Launched new initiatives such as the promotion of facilities management due to automatic control andremote monitoring using IT, management-integrated ESCO business and hygienic cleaning including
spatial cleaning.

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Business Results: Sales and Profits Increased for Four Consecutive Years

Net sales 101.3% from the same period last year
Gross profit margin 11.8% → 12.8%
Operating income 105.5% from the same period last year
Million yen

FY2/14 3Q actual
Previous 3Q Pct. to net Current 3Q Pct. to net
YoY (%)
sales (%)
sales (%)
actualactualNet sales

192,391

100.0

194,808

100.0

101.3

+2,417Gross profit

22,772

11.8

24,965

12.8

109.6

+2,193

10,402

5.4

10,970

5.6

105.5

+567

10,412

5.4

10,982

5.6

105.5

+570

5,505

2.9

5,804

3.0

105.4

+298

OperatingincomeOrdinary
incomeNet income
3

YoY
difference

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Assessment by Segment (Net Sales)
Sales increased in the entire business segments except forconstruction work which was affected by LED installation last year.
Support services 128.2% from the same period last year
Million yen
FY2/14 3Q actual
Net sales

4Composition
ratio (%)

FY2/13 3Q actual
YoY (%)Net sales

Composition
ratio (%)

Facilities
management

32,668

16.8

102.8

31,77016.5

Cleaning services

31,666

16.3

104.1

30,411

15.8

Security services

25,286

13.0

106.4

23,773

12.4

Construction work

38,071

19.5

83.2

45,732

23.8

Materials/supplies
sourcing services

33,286

17.1

113.4

29,351

15.3

Vending machineservices

23,693

12.2

100.8

23,49812.2

Support services

10,001

5.1

128.2

7,799

4.1

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Business Overview by Segment – Promotion of Structural Reform –Facilities
management

5

Developed a fridge-freezer facility control function to enhance BEMS
installation. Accumulated data to promote the building of its own energy
management support services.

Cleaning services

Promoted quality improvement and standardization of productivity throughhorizontal development of cleaning knowhow due to integration of outsourcing
contractors. Installed 14 newly-developed toilets and prepared for mass production.

Security services

Boosted “hospitality” services by female security guard attender services
Promoted the construction of the leading-edge security system (cockpit-style)standard model.

Construction work

Steady progress in maintenance and repair work within the AEON Group.
Promoted sales activities outside the AEON Group based on energy-savingrelated construction results at AEON.

Materials/supplies
sourcing services

Promoted the expansion of sales of packaging materials and sanitary materials
to new customers who joined the AEON Group. Promoted the integration ofdemand for food packs.

Vending machineservices

Net increase of 2,000 machines in cumulative 3Q as a result of new businessdevelopment due to eMoney-compatible devices/low-cost vending machines andexpansion of sales to the AEON Group.

Support services

Lifestyle support services176.6% YoY; packaged Housework services“KAJICloud” matched the diversified lifestyle which led to a mega hit.
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3Q Consolidated Balance Sheet (End-November 2013)
Million yen

February 28, November
2013
30, 2013

34,95542,328

7,372

Fixed liabilities

1,195

1,520324

Total liabilities

36,151

43,849

7,697

675

Total net assets

64,547

68,7384,190

11,888

Total liabilities
and net assets

100,699

112,587

11,88879,32390,57911,255

Fixed assets

21,37522,008632

Tangible
fixed assets

3,796

4,192

395

Intangible
fixed assets

12,321

11,883△438

Investments,
etc.

5,257

5,933

100,699 112,587

・Factors for increase in current assets: Increases in cash and deposits and accounts receivable-trade6

Difference

Current
liabilities

Current assets

Total assets

February 28, November
2013
30, 2013

Difference

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Consolidated Cash Flows (FY2/14 3Q)
20,000Major factors for increase/decrease

15,000【 Operating cash flows】 16,301 million yen

10,0005,000

Operating CF

0Financing CF

Investing CF-5,000

Decrease in accounts receivable

2,274 million yen

Increase in accounts payable

6,171 million yen

2012 (3Q)

Payments for affiliate consumption
entrusted funds

2013 (3Q)

Proceeds from repayments for affiliate
consumption entrusted funds

FY2/13
3Q

FY2/14
3Q

DifferenceCash flows from operating activities△1,89916,301

18,200Cash flows from investing activities

4,663

Cash flows from financing activities△2,301△2,489

△188

9,595

12,406

2,811

Cash and cash equivalents at the end of year

710,660 million yen【 Investing cash flows 】 △11,198 million yen-10,000-15,000

I n c o m e b ef o r e i n c o m e t a xe s

△159,000 million yen
149,400 million yen【 Financing cash flows 】 △2,488 million yen
Dividend payment△11,198 △6,535

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△2,456 million yen

Quarterly Net Sales for the Past Three Years
Quarterly net sales（ Million yen ）80,00066,841

66,711

61,25660,00040,0002012/258,584

68,18755,12556,97852,972

65,62056,48554,72220,0002013/2
2014/20
1Q

2Q
3Q
Total quarterly net sales

4Q
260,000（ Million yen ）300,000
194,808
200,000
100,000
08

248,876

133,552

66,711

126,771

58,584
52,972

109,950

1Q

2Q

192,391
165,075

3Q

219,797

4Q

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2012/2
2013/2
2014/2

Quarterly Operating Income for the Past Three Years
Quarterly operating income（ Million yen ）

5,000
4,000
3,000
2,000
1,000
0

4,185
3,395

3,390
4,020
3,829

3,093
3,086

1Q

2Q

3,289
3,197

3,499
3,650

3Q

4Q

2011
2012
2013

Total quarterly operating income（ Million yen ）15,50020,0002011

10,970

7,575

10,0003,390
3,0863,093

6,915

7,113

10,402
10,112

13,901
13,762

0

1Q
92Q

3Q

4Q

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2012
2013

Major Activities in FY2/14 3Q (1)Opened AEON Mall Makuhari Shintoshin on December 20, 2013
Provided AEON’s flagship store with Comprehensive FMS
Menu provided
Facilities management, cleaning, manned guarding, transportation security,
temporary security (when events are held), in-house delivery, etc.

Site area: About 192,000㎡
Floor space: About 402,000㎡ (*parking structure included)

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Major Activities in FY2/14 3Q (2)Participated in building mega-solar facilities with a total of 16.9 megawatts in
two places in Kikugawa-shi, Shizuoka. AEON Delight, Recycle One andseveral other companies jointly established mega-solar management andoperation companies. (Sales of electricity will begin in February 2015)
With a view to renewable energy maintenance market, undertook maintenance
operations for peripheral facilities that can influence the efficiency of power generation.
【Renderings】

Kikugawa Ishiyama Solar Ltd.

11

Kikugawa Horinouchiya Solar Ltd.

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Creation of a Market in Asia – Asia’s No.1 Comprehensive FMS Company –China
Steadily expanded development areas through area strategy (joint regional strategy)(Beijing, Tianjin, Guangdong, Jiangsu, Hubei)
Services provided at 134 locations including 96 locations outside the AEON Group
Established a joint venture for elevators in Suzhou to strengthen expertise
From a management on a single-entity basis to group management Aim to establish a holdings function
Differentiate from other companies by becoming specialized in such as energy-saving and elevators
Standardize work and strengthen human resources education to improve quality

Malaysia
December Met with Malaysia’s International Secretary of State for Trade and Industry who visited Japan
December Undertook the first commercial facility outside the AEON Group; provide services to 55 locations

Aim to develop business centered on energy-saving, cleaning and vending machine

Vietnam
Provided services to “AEON Mall Tan Phu Celadon” (the first AEON in Vietnam), theVietnam’s largest commercial facility (soft opening on January 1, 2014, grand opening
on January 11, 2014)
Promoted the establishment of operating base

12

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Initiatives from FY2/14 4Q■ Initiatives for the establishment and implementation of a new medium-term management plan (2014- 2016)-To deal with the new needs of the facility management industry・ Cleaning solution to ensure the sanitation and cleanliness of living space

Conducted research and surveys aiming for “hygienic cleaning” including spatial cleaning such as
decontamination and sterilization taking advantage of being No.1 in the cleaning business in Japan andknowhow
・ Promote efforts to build its own “energy solution” by combining knowhow of building management andenergy-saving system including BEMS
-Initiatives for equipment automatic control using IT and centralized control of contracted facilities-Area management demonstration business from resident management to remote monitoring-Challenge of management-integrated ESCO business

Redefinition of business domain to make the next leap forward
Plan to announce a new medium-term management plan (2014 – 2016) in April this year

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Business Forecast for the Fiscal Year Ending February 28, 2014
Million yen

Full-year forecast for FY2/14

AmountNet sales

Pct. to net
sales (%)

YoY (%)

260,000 100.0 104.5

FY2/13 actual

Amount(Actual)Pct. to net
sales (%)

248,876

100.0

Operatingincome15,5006.0 111.513,901

5.6

Ordinary
income15,5006.0 111.6

13,892

5.6

Net income

8,300

3.2 110.5

7,509

3.0

Gross profit margin improved by more than 1.0 percentage point
14

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Shareholder ReturnAim for nine consecutive years of increased dividends since FY2/06

Dividend

FY2/05

FY2/06

FY2/07

FY2/08

FY2/09FY2/10FY2/11

FY2/12

FY2/13

FY2/14

¥8.0

¥9.0

¥15.0

¥17.5

¥22.0

¥27.0

¥39.0

¥40.0

¥46.0

¥48.0

Dividend

Commemorative dividendDividend forecast

Year-end

589

FY2/05

FY2/061517.5

FY2/07

FY2/0822

FY2/0927

FY2/1024403446Interim24

FY2/11

FY2/12

FY2/13*On December 1, 2007, the company conducted a two-for-one stock split. The dividend amount assumes that the stock split
was conducted at the beginning of FY2/05.
*A commemorative dividend of 5.00 yen is included in the year-end dividend for FY2/11.

15

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IR Topics
The company’s corporate site won 2 awards– Nikko IR and Daiwa IR!
■ Won the Best Website Award in theNikko IR Co., Ltd.’s “Fiscal 2013 Listed
Company Website Quality Ranking”■ Won the Excellent Prize in the Daiwa
Investor Relations Co., Ltd.’s “Internet IRAward”

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If you have any questions or comments, please contact us below.
■ These materials contain statements about forecasts and estimates relating to the future plans, strategies,and performance of AEON DELIGHT.
◇ These statements are based not only on past performance, but also on assumptions based on information currently available
to the company.
For this reason, please note that the actual performance may differ from our estimates.
■ The information contained in these materials has been prepared by the following methods if not specificallystated otherwise.
◇ All statements are based on consolidated results◇ All figures of less than one million yen have been rounded down
◇ Percentages have been rounded off to one decimal place

IR Contact

AEON DELIGHT CO., LTD.
(Stock code: 9787)

Susumu Takahashi
Corporate Communication Dept.
TEL ０４３-３５１-２５６３
Or visit our website at:
ｈｔｔｐ：//ｗｗｗ．ａｅｏｎｄｅｌｉｇｈｔ．ｃｏ．ｊｐ

This presentation has been prepared based on the information available as of the date of the presentation (November30, 2013). The business forecasts may be revised due to various factors that may arise in the future.

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