Financial Results for the First Quarter Ended
May 31, 2013 – Supplementary Materials

July 3, 2013

FY2/14

1Q Highlights•1Q was a strong start to FY2/14. Sales and earnings were higher and there
was good progress with measures involving business activities in theremainder of the fiscal year. Strong 1Q performance was backed by growthin AEON Group as well as orders from new customers for a services at alarge stadium, the head office building of a major company and retailfacilities.

•IT business supervision unit was established for the purposes ofreinforcing the Comprehensive facility management services business andachieving strategic goals in the IT business. A base for growth wasestablished and the speed of business operations increased.

•Strengthened relationships with alliance partners and other partnercompanies with the goals of becoming more profitable by cutting costs
and boosting operating efficiency. Achieved improvements in the grossprofit margin and cash flows.

•

Actively promoted the expansion of the Comprehensive facilities
management services business in China and the ASEAN region.

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×Overview of Consolidated Subsidiaries
1. Newly consolidated subsidiaries in FY2/13 (2 companies)● AEON compass Co., Ltd.
President: Kazusa Ikehata
Capital: ¥348 million

Activities: Japan and overseas travel services
AEON Delight ownership: 55.0%*In addition, the consolidated financial statements include one subsidiary of AEON DELIGHT (CHINA) CO., LTD.

2. Newly consolidated subsidiary in 1Q of FY2/14 (10 companies)● General Services, Inc.
President: Hiroyuki Kitano Activities: Consulting, business services, outsourcing
Capital: ¥466.35 million
AEON Delight ownership: 53.7%● AEON DELIGHT (HANGZHOU) CO., LTD.
President: Hiroki Sadaoka Activities: Business process outsourcing services for administrative operations
Capital: 11.84 million yuan AEON Delight ownership: 70%● AEON DELIGHT (MALAYSIA) SDN. BHD.
President: Noryahwati Binti Mohamad Noh Activities: Comprehensive facility management services
Capital: 8 million ringgit
AEON Delight ownership: 100%
● A Life Support Co., Ltd.
President: Akira Sugihara
Activities: Fashion management and lifestyle support for residents
Capital: ¥95 million
AEON Delight ownership: 85.8%● Aeon Delight Sufang(Suzhou) Comprehensive Facility Management Service Co.,Ltd.
President: Koichi Okuno Activities: Comprehensive facility management services
Capital: 5 million yuan
AEON Delight ownership: 51%● AEON DELIGHT (VIETNAM) CO., LTD.
President: Takayuki Isogai Activities: Comprehensive facility management services
Capital: US$620,000
AEON Delight ownership: 100%
*In addition, the consolidated financial statements include one subsidiary of General Services, Inc. and threesubsidiaries of AEON DELIGHT SUFANG (SUZHOU) CO., LTD.

3

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×Business Results
YoY increases in net sales and gross profit
Net sales up 113.9％ YoY
Gross profit margin 11.9％→12.2％
Million yen

FY2/14 1Q actual

4

FY2/13 1Q
actualPct. tosales (%)

FY2/14 1Q
actualPct. toYoY (%)
sales (%)

YoY
difference

Net sales

58,584100.0

66,711

100.0

113.9+8,127

Gross profit

6,980

11.9

8,134

12.2

116.5+1,154

Operating income

3,093

5.3

3,390

5.1

109.6+297

Ordinary income

3,102

5.3

3,403

5.1

109.7+301

Net income

1,786

3.1

1,858

2.8

104.0+71

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Assessment by Segment (Net Sales)
Construction work, up １43.4％ YoY
Support services, up １43.1％ YoYMillion yen
FY2/14 1Q actual

Net sales

5

FY2/13 1Q actual

Composition
ratio (%)

YoY (%)Net sales

Composition
ratio (%)

Facilities
management

10,622

15.9

102.4

10,371

17.7

Cleaning services

10,539

15.8

104.1

10,122

17.3

Security services

8,438

12.6

106.8

7,898

13.5

Construction work

15,888

23.8

143.4

11,081

18.9

Materials/supplies
sourcing services

10,72116.1

112.6

9,525

16.3

Vending machineservices

7,498

11.2

99.9

7,508

12.8

Support services

2,964

4.4

143.1

2,072

3.5

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Consolidated Balance Sheet 1Q（End-May 2013）
Million yen
February 28,
2013

May 31,2013

Difference

Current assets

79,32385,915

6,592

Fixed assets

21,375

21,671

295

Tangible
fixed assets

3,796

3,933

136

Intangible
fixed assets

12,321

12,095Investments,
etc.

5,257

5,641

Total assets

6100,699 107,587

February 28,
2013

May 31,2013

DifferenceCurrentliabilities

34,95540,764

5,808

Fixed liabilities

1,195

1,355

159

Total liabilities

36,151

42,1195,968

384 Total net assets

64,54765,467919

100,699 107,587

6,887

△225

6,887

Total liabilities
and net assets

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Consolidated Cash Flows （FY2/14 1Q）
8,000

Major factors for increase/decrease

6,000【Operating cash flows】 ¥6,536 million

4,000

Operating CF
Investing CF

2,000¥3,411 million

Decrease in accounts receivable△¥1,828 million

Increase in accounts payable¥6,488 million

Financing CF0【Investing cash flows】 △¥1,619 million‐2,000‐4,000

Income before income taxes

FY2012（1Q）

Payments for affiliate consumption

FY2013（1Q）

entrusted funds
Proceeds from repayments for affiliate
consumption entrusted funds

FY2/13
1Q

FY2/14
1Q△¥45,100 million¥44,300 million

Difference【Financing cash flows】 △¥1,229 million

Cash flows from operating activities

86

6,536

6,450

Cash flows from investing activities

1,007△1,619△2,626

Cash flows from financing activities△1,049△1,229△180Cash and cash equivalents at end ofyear

9,221

13,418

4,197

Dividend payment

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△¥1,208 million

Quarterly Results for the Past Three Years：Net Sales
Quarterly net sales（Million yen）

80,00066,71160,00040,00020,0000

2012/258,584

68,18765,62055,12552,972

56,978

1Q

2Q

3Q

56,48554,722

2013/2
2014/2

4Q

Quarterly total net sales
260,000（Million yen）

300,000
128,000

200,000
66,711

100,000
0
8

58,584
52,972

1Q

2012/2
248,876

126,771
109,950

2Q

192,391
165,075

3Q

219,797

4Q

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2013/2
2014/2

Quarterly Results for the Past Three Years ：OperatingIncome
Quarterly operating income（Million yen）

5,000
4,000
3,000
2,000
1,000
0

3,390

2011

3,093
3,086

4,020
3,829

3,289
3,197

3,499
3,650

1Q

2Q

3Q

4Q

2012
2013

Quarterly total operating income（Million yen）

20,00015,50015,00010,000
3,390

5,000
09

2011

7,700

3,086 3,093

1Q

6,915

7,113

2Q

10,402
10,112

3Q

13,901
13,762

4Q

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20122013

FY2/14 – Major Activities in 1Q
・New contracts and expansion of existing contracts with AEONGroup and other companies－ Large stadium, the head office building, nationwide business sites and research
centers of a large manufacturer, railway station shopping centers, hospitals andother healthcare facilities, public-sector buildings, and other buildings and structures

ー AEON malls in Higashi-Kurume, Tsukuba, Kasukabe and other locations

・

Further promotion of environmental businesses－ Continued to receive orders from AEON for the installation of LED lights－ Activities for establishing a Smart Community(participation in the Kitakyushu Smart Community Creation Project and other activities)－ Sales activities to capture new BEMS contracts = Expect orders to start increasing in 2Q

・Slow start for the Materials/supplies sourcing services, Vendingmachine services and operations in China－ New customers for Materials/supplies sourcing and Vending machine services
AEON Market (formerly Daimaru Peacock), Marunaka, Sanyo Marunaka－ Holding discussions in China for providing services to Japanese companies

10Copyright ©2012 ÆON DELIGHT Co., Ltd. All Rights Reserved.

Activities from 2Q•First half sales target: At least ¥130 billion
LED installations will decline from 1Q but aiming for growth in other businesses– Work on achieving growth in the Materials/supplies sourcing services, Vending
machine services and China businesses following the 1Q shortfalls vs. plans– In the Facilities services, increase activities to capture new BEMS aggregator orders– In the Cleaning services, increase “AD Coat” sales and build a mass production
framework for the “toilet revolution”•Improve the gross profit margin and other profitability indicators– Cut the cost of sales (rebuild the network of partner companies; increasemark-ups for materials; control inventories more tightly; etc.)– Build an area center management model in the Tokyo area
– More progress with BPR and BPO for AEON Delight and the entire group•Target new markets where the distinctive strengths of AEON
Delight can be leveraged– Started developing standardized models for each business format in themarket for hygiene and environmental services– Increase sales of the EV recharging service, which was developed by AEON
Delight and can be used with WAON

11Copyright ©2012 ÆON DELIGHT Co., Ltd. All Rights Reserved.Business Forecast for the Fiscal Year Ending February 28, 2014
Million yen

Full-year forecast for FY2/14

YoY (%)

Amount (actual)Pct. tosales (%)

260,000 100.0 104.5

248,876

100.0

AmountNet salePct. tosales (%)

FY2/13 actual

Operating income

15,5006.0 111.5

13,901

5.6

Ordinary income

15,5006.0 111.6

13,892

5.6

8,300

3.2 110.5

7,509

3.0

Net income

Gross profit margin improved by more than one point
12Copyright ©2012 ÆON DELIGHT Co., Ltd. All Rights Reserved.

If you have any questions or comments, please contact us below.
■These materials contain statements about forecasts and estimates relating to the future plans,strategies, and performance of AEON DELIGHT.
◇These statements are based not only on past performance, but also on assumptions based on
information currently available to the company. For this reason, please note that the actual
performance may differ from our estimates.

■The information contained in these materials has been prepared by the following methods if not
specifically stated otherwise.

◇All statements are based on consolidated results◇All figures of less than one million yen have been rounded down
◇Percentages have been rounded to one decimal place
IR Contact Susumu Takahashi Corporate Communication Dept.

AEON DELIGHT CO., LTD.
(Stock code: 9787)

TEL ０６－６２６０－５６３２
FAX ０６－６２６０－５６５３
Or visit our website at:

ｈｔｔｐ：//ｗｗｗ．ａｅｏｎｄｅｌｉｇｈｔ．ｃｏ．ｊｐ* When sending a fax, please include your name and contact details.
This presentation has been prepared based on the information available as of the date of the presentation (May 31,2013). The business forecasts may be revised due to various factors that may arise in the future.

13Contents＜Reference＞ Major Initiatives for the Fiscal
Year Ending February 28, 201414

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Business Results from the Past (Net Sales, Operating Income,Operating Margin)
Increases in sales and profits& improvement in profit
marginOperating margin

Operating income(billion yen)

Net sales(billion yen)

300

3,000
2,480

2,500

2,600
250

2,197

2,000

200

1,709
1,456

1,375

1,500

1,402

138

139

155
150

120

1,111

99

1,000

100

100

83
56

500

50

00
2007.2152008.2■ Net sales

2009.22010.2■ Operating income

2011.2

2012.2

2013.2－ Operating margin

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2014.2E

Changing Business Environment
Changes in the market due to new services
Promote business structural reform to enhancecompetitive advantage and increase profits

Growing awareness of environmental load
reduction and expansion of business opportunities
Expand energy-saving business in Japan and overseas
using the knowledge and knowhow accumulated on site
16

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Major Initiatives for the Fiscal Year Ending February 28, 2014(1) Initiatives for cost reduction → Reduced ¥1.2 billion(2) Initiatives for business structural reform

From resident management (individual management)
to remote monitoring (area management)
Introduction of BEMS equipment
Uniform management offood facilities
Conserve energy and cut management costs
Development of ESCO services
Efficient placement of human resources

1. Introduction of area management
2. Development of products ～Initiatives for Cleaning
services～(3) Promotion of IT and work restructuring(4) Expansion of energy-saving business
1. Development of energy-saving
business in Japan
2. Development of energy-saving
business in Asia

From downstream to upstream ～development of environmental products～① AEON DELIGHT Coat
500 properties Net sales of 250 million yen① Introduction of BEMS Net sales of 2 billion yen② Power sales through photovoltaic generation system(5) Creation of a market in Asia

17② Toilet revolution
1,500 toilets
Net sales of 180 million yen

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Participate in power selling business using idled
land of Kikukawa-shi, Shizuoka Prefecture
・ Jointly fund SPC (Special Purpose Company)
Profit increase through dividend +undertaking of related businessShareholder Return
Aim for nine consecutive years of increased dividends since FY2/06

Dividend

FY2/05

FY2/06

FY2/07

FY2/08

FY2/09FY2/10FY2/11

FY2/12

FY2/13

FY2/14

¥8.0

¥9.0

¥15.0

¥17.5

¥22.0

¥27.0

¥39.0

¥40.0

¥46.0

¥48Dividend

Commemorative dividend

Dividend forecast

Year-end

58915

17.5

22273424

40

46Interim

24

FY2/05
FY2/06
FY2/07
FY2/08
FY2/09FY2/10FY2/11
FY2/12
FY2/13
FY2/14*On December 1, 2007, the company conducted a two-for-one stock split. The dividend amount assumes thatthe stock split was conducted at the beginning of FY2/05.
*A commemorative dividend of 5.00 yen is included in the year-end dividend for FY2/11.

18

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×