CSR Activity Digest 2015
Results in Fiscal 2015 and Future Measures in Line with the Seven Core Subjects under ISO 26000
Seven Core
Subjects

n Organizational governance

IssuesAction Points and Targets for Fiscal 2015
IDeveloping CSR management based on ISO
26000
IFacilitating business continuity management(BCM) activities
IHeightening awareness of the importance ofrespecting basic human rights
IProviding an open environment and information
for recruitmentn Human rights

IProactively appointing female employees tohigher positions

Main Measures in Fiscal 2015
• Implement e-learning-based, company-wide basic education on CSR management at moreGroup companies• Help the head office and Company divisions institute BCM activities (by reviewing anddeveloping BCM procedures, systems, etc.)• Organize BCM simulations, drills to start up and operate BCM task forces, and various other
BCM drills• Implement measures to secure the stable supply chain required for effective BCM• Heighten employee awareness about diversity by supporting para sports•Provide an open environment for recruitment and hire diverse human assets**Toppan values its employees as precious “human assets.”

Results in Fiscal 2015
• Organized e-learning-based education on CSR management at 5 more Group companies• Organized BCM simulations, drills to start up and operate BCM task forces, and various other
BCM drills across Japan• Surveyed the business continuity competencies of material suppliers by questionnaire,
analyzed the results, and provided the analyzed results to the suppliers• Held training sessions for business partners on BCM and business continuity plans (BCPs)• Launched SPORTRAIT, a para-sports information website• Held hands-on events to encourage employees to experience para-sports at the Group’s
annual large-scale athletics meet in Japan• Hired 37 people with attributes for global business (overseas learning experience, highlinguistic aptitude, etc.), including 5 non-Japanese recruits•Promote positive action to appoint more female employees to higher positions and leverage female talent;create working environments where employees can strike a balance between working and raising children; take • Attained a 6.7% ratio of women among managerial and supervisory staff (as of April 1, 2016)
steps in the workplace to enhance employee understanding on healthy balance between work and parenting

IWorking for equal opportunity in individual career•Use the Challenging Job System proactively and analyze the details of the career• Appointed 272 employees (20.8% of all applicants to the system, as of April 1 2016) to thedevelopment and helping employees pursue theirdevelopment plans applied to the system to aid effective career development
departments or divisions that they requested
own career paths•Promote systems to support second careers for retired employees and offer working options
ISupporting second careers for retired employees• Reviewed personnel treatment systems to motivate experienced employees
to maintain the motivation of experienced employees•Diligently facilitate the hiring of persons with disabilities by sharing information with local• Attained a 2.06% ratio of employees with disabilities in the total workforce (as of June 1,
public job-placement offices across Japan
2016)
IPromoting the employment of persons withdisabilities•Arrange internship programs to offer work-experience opportunities for students enrolled in• Subcontracted a greater range of business operations to a special subsidiary, Tokyo
special schools to support the disabled
Metropolitan Government (T.M.G.) Prepress Toppan Co., Ltd.
• Facilitated appropriate supervision of working hours using working management systems•Shorten and appropriately supervise working hours through a host of actions such as
reviewing how individuals work, adopting working systems suited to the requirements of each • Boosted operational efficiency by shifting daily working hours forward by one hour during theISupporting work-life balance 1)
job, and applying effective working management systems
summerShortening total working hours•Deliberate measures determined through site-based labor-management discussions to encourage • Introduced a system to encourage employees at the head office to take third day of leave for
employees to take leave based on schemes attuned to the actual working conditions at each site family celebrations
Issue 2: Conditions of• Began paying a full salary for the first five days of childcare leave as a step to encourage malework and social protection ISupporting work-life balance 2)
employees to use the childcare leave system
Creating a working environment where•Carry out measures to encourage male employees to take childcare leave•R elaxed the eligibility requirements for the nursing care leave and stock leave systems by expanding the coverage
employees can strike a balance between•Enrich measures to help employees balance their work and nursing care at home
to include family members deemed to be “in need of support” in accordance with the criteria of the Long-termworking and raising children
Care Insurance System of Japan; provided information on nursing care (by contracting care consultants outside
the Company, launching an in-house website to offer general information on care, and pursuing similar channels)•Continue increasing opportunities for opinion exchanges between labor and management,•H eld various meetings such as the business councils, division tripartite conferences, labor-management
including division tripartite conferences, business councils at individual divisions, andcommittees for the creation of a working environment amenable to enhanced job satisfaction, and alabor-management committees for the creation of a working environment amenable tolabor-management meeting of the Safety and Health Committee with an expanded membership inclusive of
ICreating a better working environment throughIssue 3: Social dialogueenhanced job satisfactiondelegates from labor and management from Group companies
partnerships between labor and management
 eld the Toppan Sports Festival, a large-scale athletics meet jointly organized by labor and management•Have labor and management jointly organize a large-scale, Group-wide recreational event (to • H
to facilitate communication between labor and management (over 4,000 people took part)be held at an indoor facility in September)• Reduced the number of occupational accidents requiring leave through safety activities basedon the results of the workplace safety awareness survey; renovated workshops to better•Promote safety activities via a 2nd survey on workplace safety awarenessaccommodate older employees and promoted risk assessment activities for the prevention of•Introduce new danger simulators; use the Anzen Dojo facilities established in the Kyushu andoccupational accidents in order to cope with recent gradual increases in the rates ofIEnsuring occupational health and safety andKansai areas; launch a 2nd dojo facility tour in Japanoccupational accidents occurring in the workplace, accidents caused by human error, etc.
reinforcing countermeasures against fires•Comply with the new Japanese government ordinance for risk assessments on chemical• Organized training sessions throughout the operational sites in Japan to introduce Control
substances, starting from June 1, 2016
n Labour practices
Banding, an assessment tool advocated by the Ministry of Health, Labour and Welfare for thecontrol of exposure to chemicals•Organize coordination drills linking operational sites across Japan• Equipped Group sites with voice packet communication systems to be used during actual
emergencies; arranged training sessions to operate the systems•Share information about stockpiled emergency supplies and management ledgers for
IReinforcing countermeasures against disasters
supplies at Group sites in Japan; establish a rule requiring the regular maintenance of• Organized a widespread area-based coordination drill to confirm employee safety in Tokyo, 6
emergency supplies
prefectures in the Kanto region, and 6 prefectures in the Kansai region in February 2016
Issue 4: Health and• Established and announced a Health Management Declaration in October to maintain andsafety at work
enhance the health of Group employees and their families; created a Health Management
Promotion Council to deliberate on concrete measures•Improve the percentage of insured employees and dependents who undergo medical• Attained a 73.7% ratio of medical check-ups for the prevention of lifestyle-related diseases
check-ups for the prevention of lifestyle-related diseases
IPromoting healthcare and health enhancement
for employee dependents•Carry out the Data Health Plan formulated by the Toppan Group Health Insurance Union•W orked with clinics and the health insurance union to establish procedures for operating a stress checksystem introduced to comply with a new government ordinance under the revised Industrial Safety and
Health Act of Japan; began implementing the newly established procedures at Group sites in January 2016
• Provided employees assigned to overseas posts with mental healthcare support in the form
•Arrange mental healthcare measures for employees on overseas assignmentsof telephone consultations, email magazines, and pre-posting seminars
IArranging measures for mental healthcare•Review regular mental health check-ups in accordance with the revised Industrial Safety and• Arranged an e-learning-based program on mental self-care as a compulsory course for every
Health Act of Japan
employee at the Company• F ostered individuals through the development of business models that help solve social issues and secure economic
Issue 5: Humanbenefits by organizing hands-on training in areas affected by the Great East Japan Earthquake of 2011 and•Enrich diversity promotion programs to create new value
dispatching volunteers overseas under a program operated by the Japan InAternational Cooperation Agency (JICA)•Continue fostering human assets with skills and motivations advantageous in a global
development and training IDeveloping and fostering human assets
business environment with a view to boosting the Company’s strengths in global businesses • Surveyed every employee by questionnaire to assess his or her opinions on the human asset
in the workplacedevelopment programs provided by the Company
See page 41 in the Toppan CSR Report 2016n The environment•Reinforce measures to prevent improper conduct by upgrading the training programs for the • Held 84 training sessions for 1,140 Leaders from Toppan and Group companies
IHeightening awareness of laws, regulations, and Conduct Guidelines Promotion Leaders• Revised the Conduct Guidelines Casebook and gave a copy to every employee in Japan
the Conduct Guidelines•Implement the Conduct Guidelines in overseas Group companies•P lanned out the content for an upcoming Chinese version of the Conduct Guidelines Casebook• Held training sessions on compliance with the Subcontract Law of Japan for 443 employees•Continue organizing training on compliance with the Subcontract Law of Japan for Toppann Fair operating
IComplying with transaction-related laws andmainly in production control departments in business divisions across Japan
and Group company employees and continue interviews to check how subcontract
Issue 3: Fair competition
practices
regulationstransactions are being handled• Interviewed employees at 31 sites in Japan to confirm their observance of the law•Conclude basic sale and purchase agreements with business partners stipulating the• Concluded basic sale and purchase agreements stipulating the observance of the Toppan
Issue 4: Promoting social
IPromoting CSR initiatives in the supply chain
observance of the Toppan Group CSR Procurement Guidelines
Group CSR Procurement Guidelines with 62% of the business partners to be covered
responsibility in the value chain•P repared an improvement manual to reduce defective products and product loss using 6M-factor analysis•Apply failure mode and effective analysis (FMEA) to business operations in the Electronics(man, machine, method, material, measurement, management) based on 5E perspectives (education,
field as an initial step in the Group’s approach to mitigating quality-related risks
Issue 2: Protecting
engineering, enforcement, environment, example); provided guidance on the manual to the quality
IEnsuring consumer safety through the strictassurance department head, technology department head, and plant managers at every business division•Revise the checklists for accreditation audits for primary food filling/packing plants
consumers’ health andprevention of quality-related accidents•Conduct audits on food defense measures at primary food filling/packing plants and provide • Carried out accreditation audits for 5 primary food filling/packing plants in Japan; confirmed
safetythat all the 5 plants audited had instituted effective improvement plans to correct deficiencies
guidance for improvement
pointed out during the fiscal 2014 audits and upgraded their levels of quality assurance•Develop and use a calculator for carbon footprint of products (CFP) quantification•G ained CFP registration for 13 products (5 Group products and 8 products for customer companies)n Consumer issues Issue 3: SustainableIEvaluating environmental impact•Organize CFP training courses and seminars for employees in sales departments to target increased CFP orders • Launched a one-stop service for carbon offsetting using CFP data
consumption• Established rules on the handling of individual identification numbers under the Social•Support and follow up plans to improve the security levels of tightly secured areas designated Security and Tax Number System of Japan
stablishing an information security management for the handling of personal information•C arried out qualification audits for 25 tightly secured areas (with the security levels of SS and S) designatedIssue 5: Consumer data IE
structure towards the complete elimination of
for the handling of personal information; confirmed that every area had upgraded its security level by•Organize education for all Group employees on the proper handling of personal information
protection and privacy
information-related accidents
implementing effective improvement plans to correct deficiencies pointed out during the fiscal 2014 audits
and confidential information; carry out internal audits for all departments across Japan• Held a drill to rehearse the Group’s response in the event of a series of targeted email attacks• Held the concerts for two days as scheduled and donated 2.08 million yen to the Asia-Pacific
Cultural Centre for UNESCO (ACCU)
IArranging social contribution programs to help
•Hold the 9th series of Toppan Charity Concerts to support initiatives to improve literacy in• Considered the learning content of the literacy class from now on, a joint educational initiativen Community involvement and development
solve social issues
developing countries
organized with the ACCU and a Cambodian NGO working on literacy; agreed to continuously
hold classes in the same community in Cambodia

Self
Evaluation
A

A

A

A

A

Action Points, Targets, and Main Measures for Fiscal 2016
• Implement e-learning-based, company-wide basic education on CSR management at moreGroup companies• Organize BCM simulations, drills to start up and operate BCM task forces, and various other
BCM drills• Implement measures to secure the stable supply chain required for effective BCM•C onsolidate BCM task force functions across the Group (by organizing drills for task force personnel,
installing a system to communicate and share information, and arranging other related measures)• Enrich the content of SPORTRAIT to increase the number of page views• Hold regular hands-on events to support para-sports• Hire diverse persons year round (through various recruitment channels such as the regularhiring of new graduates from universities and high schools and the hiring of persons withdisabilities and experienced mid-career businesspersons)• Run more internship programs with business-proposal planning sessions• Promote positive action to appoint more female employees to higher positions, leverage
female talent, and give female employees more opportunities to exert their abilities at various
workplacesA• Leverage individual talent in line with the career development plan that each employee has
proposed under the Challenging Job System; review the system

A• Enrich measures to support second careers for experienced employeesA• Reinforce the alliance with T.M.G. Prepress Toppan with a view to entrusting more diverse
business operations to the subsidiaryA• Facilitate appropriate supervision of working hours by adopting working management
systems and having managers and employees reconsider the importance of good balance
between working and living• Implement measures based on labor-management discussions at individual sites on ways to encourage
employees to take leave, including the creation of more accommodating workplace environments

A• Inform employees about the various childcare-leave-related systems available; carry out
measures to encourage male employees to take childcare leave• Enrich measures to help employees balance their work and nursing care at homeA

• Increase opportunities for opinion exchanges between labor and management such as
division tripartite conferences, business councils at individual sites, and labor-management
committees for the creation of a working environment amenable to enhanced job satisfaction• Renew the existing collective labor agreement and conclude a renewed agreement

B• Improve various systems to enhance health and safety and fire preparedness at operationalsites• Launch a 2nd dojo facility tour in Japan• Eliminate collisions with forklifts and other vehicles

A•S hare information about stockpiled emergency supplies and management ledgers for supplies at
Group sites in Japan; establish a rule requiring the regular maintenance of emergency supplies•H old training sessions for system operators on the effective use of the nationwide safety confirmation
system in Japan; organize regular drills for enhanced accuracy and faster aggregation of safety informationA• Improve the percentage of insured employees and dependents who undergo medical
check-ups for the prevention of lifestyle-related diseases• Smoothly operate the stress check system

A• Continue arranging mental healthcare measures for employees on overseas assignments• Continue holding various Art Salon sessions and conduct art sessions over a wider
geographic area in JapanA• Arrange programs to nurture individuals who will shape Toppan’s future• Build a platform to facilitate individual challenges and development

B
A
B

A

B

A

A

• Increase the number of employees who have worked as Conduct Guidelines Promotion
Leaders by continuing the Leader training• Publish and distribute the Chinese version of the Conduct Guidelines Casebook• Continue organizing training on compliance with the Subcontract Law of Japan for Toppan
and Group company employees and interviewing employees to check their handling of
subcontract transactions and confirm their observance of the law• Conclude basic sale and purchase agreements with more business partners stipulating theobservance of the Toppan Group CSR Procurement Guidelines• Spiral up production and facility management processes through more effective improvement
plans applying advanced 6M-factor analysis based on the 5E perspectives• Consolidate food defense schemes; revise the checklists for accreditation audits for primary
food filling/packing plants based on ISO 9001: 2015 and other standards•O rganize training courses and seminars for employees in sales promotion and sales departments to boost
orders for one-stop services covering the stages from quantification under the CFP system to carbon offsetting• Comply with the modifications of the laws, regulations, and standards related to personal
information•S upport and follow up efforts by the business divisions to formulate plans to improve thesecurity levels of their tightly secured areas designated for the handling of personal information• Organize education for all Group employees on the proper handling of personal informationand confidential information and carry out internal audits for all departments across Japan• Hold the 10th series of Toppan Charity Concerts to support initiatives to improve literacy indeveloping countries

Evaluation criteria: S, Results achieved far surpass the targets; A, Targets achieved; B, Activities fully carried out, but targets unachieved; C, Activities insufficient

TOPPAN CSR Report 2016: Detailed Data