US Rev. July 13, 2015
UPS MY CHOICE® SERVICE TERMS(1) Governing Terms. These Service Terms (“Terms”) govern your use of UPS My Choice services(the “Service”). Except as modified by these Terms, the UPS Tariff/Terms and Conditions of Service(“UPS Tariff”), the UPS Rate and Service Guide (“UPS Guide) and the description of the Service
available at ups.com/mychoice in effect at the time of service (all of which are subject to change
without notice) govern the Service, and are expressly incorporated here by this reference. The mostcurrent and controlling versions of the UPS Tariff and the UPS Guide are published at ups.com andare accessible via http://www.ups.com/content/us/en/resources/ship/terms/service.html (UPS Tariff)and http://www.ups.com/content/us/en/shipping/cost/zones/index.html (UPS Guide). The UPS Tariff
includes an Agreement to Arbitrate Claims, providing for binding arbitration of claims on an
individual basis (except as otherwise provided). The Agreement to Arbitrate Claims contained in theUPS Tariff can be viewed by clicking the link to the UPS Tariff above and also is available at
http://www.ups.com/content/us/en/resources/ship/terms/claims-legal-action.html. You expressly
acknowledge having reviewed, understood and agreed to the UPS Tariff and the UPS Guide andaccept their application. In the case of a conflict between the terms of the UPS Tariff or the UPS
Guide on the one hand, and these Terms on the other, these Terms shall control as to the Service.
By using the Service, you agree to these Terms.

(2) Shipper Authorization. By using the Service for a package, you represent and warrant that you areauthorized by the shipper to alter the shipper's delivery instructions, including, without limitation, toredirect the delivery of a package to an alternate address, to delay delivery, to authorize release of apackage, change a service level selected by the shipper, or to reschedule delivery, and to receive
advance notification and delivery information regarding a package.

(3) Household Member Authorization. A Household Member is a person who resides at the sameaddress as you and has the same surname as you and is related to you or is married to you. Whereavailable, you may be permitted to add a Household Member residing at the primary residence
associated with your UPS My Choice delivery address to your UPS My Choice® Membership. By
using the Service for a package, you represent and warrant that you are authorized by the Household
Members associated with your Membership to complete activities relating to their shipments,
including viewing progress of shipments, setting delivery alerts and specifying delivery instructions.
You agree that you are obligated to obtain consent from any Household Members before you add
them to your UPS My Choice® Membership and thereby share their name and address with UPS.

(4) Fees and Charges. You agree to pay the applicable charges and fees associated with the Service,
which may include an annual subscription fee for UPS My Choice® Premium Membership andadditional, per package, transactional fees for certain Services or pursuant to your UPS My Choice®
Preferences for certain Services, including, without limitation, “Deliver My Package on AnotherDay,” “Deliver My Package to Another Address,” “Confirmed Delivery Window,” and, whereavailable, “Redeliver to My Address,” “Make Three Delivery Attempts to My Address,” and suchother Services as UPS may, in its sole and unlimited discretion, make available. If any Service isrequested and requires a movement from the original consignee address beyond a UPS Zone 2,additional transportation charges will also apply (including all applicable surcharges). If you requestdelivery by a service level higher than the level selected by the shipper, additional transportation
charges for the upgraded service will apply (including all applicable surcharges).
Applicable Service fees and charges are set forth on1http://www.ups.com/content/us/en/shipping/time/service/value_added/daily.html. UPS may change
the fees and charges for the Service at any time without prior notice. Transactional fees will not be
assessed for packages for which UPS is unable to provide the requested Service.
You authorize UPS to automatically charge the payment card or other payment method selected inyour UPS My Choice® My Settings for all such charges and fees, and to continue to charge suchamounts to that payment method, when incurred, until you revoke your authorization. You maychange the payment method or revoke your authorization by visiting the UPS My Choice® MySettings tab and changing your preferences. It may take UPS up to 10 calendar days to process anychange to or revocation of your payment authorization. You understand that you have the right toreceive 10 calendar days written notice if the amount of charges and fees to be charged to thepayment method varies from the immediately preceding payment amount, but you agree to waive
such notice if the new payment amount does not exceed the prior payment amount by more than thedifference in the cost of services you requested since the last charge was processed to your payment
method.

(5) Deliver to a UPS Access Point™ Location. A UPS Access Point location is an independentlyowned and operated business or location designated as a UPS Access Point location by UPS where aconsignee or other recipient may, where available, receive a package delivery. Hours of operation
and availability of staffing vary by location. Packages that may be received for delivery at a UPS
Access Point location are subject to restrictions, including, without limitation, in regard to weight andsize and actual and declared value as set forth at ups.com.
Before releasing any shipment at a UPS Access Point location to you or another authorized recipient,you or the authorized recipient may be required to produce sufficient verification of the name,address, authorization to receive the shipment, and any other information UPS deems necessary toaccept or release the shipment in its sole and unlimited discretion, including, without limitation,
provision of government-issued identification.
Notwithstanding the foregoing, your use of a UPS Access Point location is at your own risk. Any
liability of UPS for lost, damaged or delayed packages to a UPS Access Point location is subject tothe limitations set forth herein and in the applicable UPS Tariff/Terms and Conditions of Service. For
requests to hold for pickup at a UPS Access Point location, unless the shipper provides otherwise,packages will be held for seven (7) calendar days, before they are returned to the sender(transportation charges will be assessed to the shipper if returned to the shipper).

(6) UPS My Choice® Membership and UPS My Choice® Premium Membership. Features of UPSMy Choice® Membership available to you may vary based on the location of your residence, yourmethod of enrollment, information provided by you, and your agreement to terms and conditions. Asa result, UPS may provide limited access to some Services (for example, you may be limited toreceipt of package delivery alerts by email). You may be required to provide sufficient verification ofidentity before you are able to access your UPS My Choice® Membership or certain UPS MyChoice® Services (for example, reroute to another address).
You may terminate your UPS My Choice Membership or stop using the Service at any time byterminating/cancelling your Membership in the UPS My Choice® My Settings section.
UPS My Choice® Premium Membership annual fees are payable in advance and will not be refunded
in whole or in part for any reason.

(7) Liability Limitations. UPS shall not be liable to you for any loss, claim, liability, or damage of any
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whether based on contract or otherwise ("Loss") arising out of, or resulting from, UPS's provision of,or failure to provide, the Service, including by following consignee instructions, failure to follow
consignee instructions, delivery pursuant or contrary to consignee's instructions, misdelivery, ordelayed delivery. UPS's liability for loss or damage to a package, or delayed delivery shall be limited
pursuant to the UPS Tariff. The UPS Service Guarantee does not apply to packages subject to theServices, including without limitation a change in service level. All claims for loss or damage ordelay shall be filed in accordance with the UPS Tariff by the original shipper.
By selecting the Authorized Shipment Release service, you authorize UPS to release packages
addressed to you at your address when no one is present to receive the delivery. UPS will only makeone delivery attempt and will not obtain a signature upon delivery. A UPS delivery record constitutes
conclusive proof of delivery and, by selecting the Authorized Shipment Release service, you will be
asked and are required to accept responsibility for any loss or damage to the package after it has beenreleased at the address. UPS retains sole and unlimited discretion to honor your Authorized Shipment
Release request (and may not, for example, due to delivery conditions such as adverse weather orsafety). Authorized Shipment Release is not available if the shipper has specified an adult signatureis required for your package.
In no event shall UPS be liable for any Loss, including but not limited to loss, theft, alteration of,unauthorized access to, or acquisition of, your personal information, or other security breach,compromise, or incident involving your personal information, whether by third parties or otherwise,
arising out of or resulting from misuse or impairment of the security of the personal information(including but not limited to security access codes or vacation information) that you provide to UPS
to allow it to render the Services to you.

(8) Indemnity. You agree to indemnify, defend, and hold harmless the shipper and UPS, its parent
corporation, and affiliated companies, their officers, directors, employees, agents, and their successors
and assigns, from all claims, demands, expenses, liabilities, causes of action, enforcement procedures,and suits of any kind or nature arising from or relating to your use of the Service and the UPS My
Choice Preferences you select, including, for example (but without any limitation whatsoever) withregard to your alteration of the shipper’s instructions and Household Member shipments (or byassociating Household Members with your UPS My Choice® Membership), your noncompliancewith governmental laws or regulations or UPS’s requirements applicable to the Service, or yourfailure to comply with these Terms.

(9) Modification; Termination. UPS may, at any time, in its sole and absolute discretion and without
prior notice, (a) modify, suspend and/or discontinue all or part of the Service without liability to you
or any third party, (b) charge, waive, reduce and/or otherwise modify any fees required to use theService, and/or (c) offer opportunities to some or all Service users. If UPS waives, reduces and/orotherwise modifies any fees (including, without limitation, UPS My Choice® Premium Membershipfees) required to use any Service(s), you are not entitled to any rebate, refund and/or otherreimbursement in whole or in part as a result of any such waiver, reduction and/or modification. UPS
reserves the right to refuse to attempt to provide the Service if it determines in its sole and unlimited
discretion that doing so would pose a risk to UPS, its employees, its operations or any third party.

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