USER MANUALMaxiSys MS908S Pro

Trademarks
Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, andMaxiCheck® are trademarks of Autel Intelligent Technology Corp., Ltd., registered in
China, the United States, and other countries. All other marks are trademarks orregistered trademarks of their respective holders.

Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted inany form or by any means electronic, mechanical, photocopying, recording, or otherwise
without the prior written permission of Autel.

Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While informationof this manual has been carefully checked for accuracy, no guarantee is given for thecompleteness and correctness of the contents, including but not limited to the productspecifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, or indirect damages, or for any
economic consequential damages (including the loss of profits) as a result of using thisproduct.
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.

For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587 (North America)+86 (0755) 8614-7779 (China)
support@autel.com
For technical assistance in all other markets, please refer to Technical Support in thismanual.

i

Safety Information
For your own safety and the safety of others, and to prevent damage to the device andvehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are numerous procedures, techniques, tools, and parts required for servicing
vehicles, as well as the skills of the person doing the work. Because of the vast numberof test applications and variations in the products that can be tested with this equipment,
we cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of thesystem being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does notendanger your safety, the safety of others in the work area, the device being used, or thevehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment being tested.
Use the device only as described in this manual. Be sure to read, understand, and follow
all safety messages and instructions in this manual.

Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, could result in deathor serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death orserious injury to the operator or to bystanders.

Safety Instructions
The safety messages herein cover situations Autel is aware of at the time of publication.
Autel cannot know, evaluate or advise you as to all of the possible hazards. You must be
certain that any condition or service procedure encountered does not jeopardize yourpersonal safety.

ii

DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach abuilding exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead toserious personal injury or loss of life.
It is not advised to use headphones at a high volume
Listening at high volumes for long periods of time may result in loss of hearing.
Safety Warnings


Always perform automotive testing in a safe environment.



Wear safety eye protection that meets ANSI standards.



Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot
engine parts.

Operate the vehicle in a well-ventilated work area, for exhaust gases are poisonous.

Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manualtransmission) and make sure the parking brake is engaged.



Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.

Be extra cautious when working around the ignition coil, distributor cap, ignition wires
and spark plugs. These components create hazardous voltages when the engine isrunning.

Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.



Do not connect or disconnect any test equipment while the ignition is on or theengine is running.

Keep the test equipment dry, clean, free from oil, water or grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.



Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.



Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal injury
or damage to the test equipment.



To avoid damaging the test equipment or generating false data, make sure thevehicle battery is fully charged and the connection to the vehicle DLC is clean andsecure.



Do not place the test equipment on the distributor of the vehicle. Strong electromagnetic interference can damage the equipment.

iii

CONTENTS
1

USING THIS MANUAL ..................................................................................................1
1.1

2

3

4

5

CONVENTIONS .....................................................................................................1

GENERAL INTRODUCTION ..........................................................................................3
2.1

MAXISYS TABLET .................................................................................................3

2.2

VCI – J2534 ECU PROGRAMMING DEVICE ............................................................8

2.3

ACCESSORIES KIT .............................................................................................. 10

GETTING STARTED ....................................................................................................13
3.1

POWER UP ........................................................................................................13

3.2

POWER DOWN ...................................................................................................16

DIAGNOSTICS ............................................................................................................. 18
4.1

ESTABLISH VEHICLE COMMUNICATION ..................................................................18

4.2

GETTING STARTED ............................................................................................. 23

4.3

VEHICLE IDENTIFICATION ..................................................................................... 24

4.4

NAVIGATION.......................................................................................................27

4.5

MAIN MENU .......................................................................................................31

4.6

DIAGNOSIS ........................................................................................................32

4.7

PROGRAMMING AND CODING ............................................................................... 45

4.8

GENERIC OBD II OPERATIONS ............................................................................ 48

4.9

EXIT DIAGNOSTICS ............................................................................................. 52

SERVICE ...................................................................................................................... 54
5.1

OIL RESET SERVICE ........................................................................................... 54

5.2

ELECTRIC PARKING BRAKE (EPB) SERVICE .......................................................... 55

5.3

TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE ......................................56

iv

6

7

5.4

BATTERY MANAGEMENT SYSTEM (BMS) SERVICE ................................................ 56

5.5

STEERING ANGLE SENSOR (SAS) SERVICE .......................................................... 56

5.6

DIESEL PARTICLE FILTER (DPF) SERVICE ............................................................ 57

5.7

IMMOBILIZER (IMMO) SERVICE ............................................................................ 58

SHOP MANAGER ........................................................................................................59
6.1

VEHICLE HISTORY .............................................................................................. 60

6.2

WORKSHOP INFORMATION................................................................................... 62

6.3

CUSTOMER MANAGER ........................................................................................ 63

DATA MANAGER .........................................................................................................67
7.1

8

SETTINGS .................................................................................................................... 71
8.1

9

OPERATIONS .....................................................................................................67

OPERATIONS .....................................................................................................71

UPDATE ....................................................................................................................... 77

10 VCI MANAGER ............................................................................................................ 80
10.1

BT PAIRING .......................................................................................................81

11 REMOTE DESK ........................................................................................................... 83
11.1

OPERATIONS .....................................................................................................83

12 SUPPORT .................................................................................................................... 85
12.1

SUPPORT SCREEN LAYOUT ................................................................................. 85

12.2

MY ACCOUNT ....................................................................................................85

12.3

TRAINING .......................................................................................................... 86

12.4

DATA LOGGING ..................................................................................................86

12.5

FAQ ................................................................................................................. 86

13 ACADEMY.................................................................................................................... 87
14 QUICK LINK ................................................................................................................. 88
15 MAXISCOPE ................................................................................................................ 89v

16 DIGITAL INSPECTION .................................................................................................90
17 MAINTENANCE AND SERVICE .................................................................................. 91
17.1

MAINTENANCE INSTRUCTIONS.............................................................................. 91

17.2

TROUBLESHOOTING CHECKLIST ........................................................................... 92

17.3

ABOUT BATTERY USAGE ..................................................................................... 92

17.4

SERVICE PROCEDURES ....................................................................................... 93

18 COMPLIANCE INFORMATION .................................................................................... 97
19 WARRANTY ................................................................................................................. 99
19.1

12-MONTH LIMITED W ARRANTY........................................................................... 99vi

1 Using This ManualThis manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional equipmentthat are not included in your system.

1.1 Conventions
The following conventions are used:

1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:

Tap OK.

1.1.2 Notes and Important Messages
1.1.1.1

Notes

A NOTE provides helpful information such as additional explanations, tips, andcomments.

1.1.1.2

Important

IMPORTANT indicates a situation that if not avoided may result in damage to the tablet
or vehicle.

1.1.3 Hyperlink
Hyperlinks are available in electronic documents. Blue italic text indicates a selectablehyperlink; blue underlined text indicates a website link or an email address link.

1.1.4 Illustrations
Illustrations used in this manual are samples, the actual testing screen may vary for eachvehicle being tested. Observe the menu titles and on-screen instructions to make correct1

option selection.

1.1.5 Procedures
An arrow icon indicates a procedure. Example:To power down the MaxiSys tablet
1.

Long press the Power/Lock button.

2.

Tap the Power Off option.

3.

Tap OK.

2

2 General Introduction
There are two main components to the MaxiSys system:MaxiSys Tablet — the central processor and monitor for the system.

Vehicle Communication Interface (VCI) – the device for accessing vehicle data.

This manual describes the construction and operation of these devices and how theywork together to deliver diagnostic solutions.

2.1 MaxiSys Tablet
2.1.1 Functional Description

Figure 2-1 MaxiSys Tablet Front View
1.

9.7” LED Capacitive Touch Screen

2.

Ambient Light Sensor – detects ambient brightness.

3.

Microphone

Figure 2-2 MaxiSys Tablet Back View
1.

Audio Speaker

2.

Collapsible Stand – extends from the back to allow hands-free viewing of the tablet
at a 30 degree angle.

3.

Camera Lens

4.

Camera Flash

Figure 2-3 MaxiSys Tablet Left Side
1.

Mini SD (Secure Digital) Card Slot

2.

Mini USB (Universal Serial Bus) Port (it cannot be used at the same time with theNo. 4 USB Port in Figure 2-4 MaxiSys Tablet Top View)
4

3.

Head Phone Jack

Figure 2-4 MaxiSys Tablet Top View
1.

DC Power Supply Input Port

2.

HDMI (High-Definition Multimedia Interface) Port

3.

USB Port

4.

USB Port (it cannot be used at the same time with the Mini USB Port in Figure 2-3
MaxiSys Tablet Left Side)

5.

Lock/Power Button – long press to turn on and off MaxiSys, or short press to lockthe screen.

2.1.2 Power Sources
The tablet can receive power from any of the following sources:
Internal Battery Pack

AC/DC Power Supply

Vehicle Power

IMPORTANT
Please charge the battery with the ambient temperature between 0°C and 45°C. If charge
the battery when the temperature is out of range, the battery may catch on fire.

2.1.2.1

Internal Battery Pack

The tablet can be powered with the internal rechargeable battery, which if fully charged
can provide sufficient power for about 7.5 hours of continuous operation.

2.1.2.2

AC/DC Power Supply

The tablet can be powered from a wall socket using the AC/DC power adapter. The
AC/DC power supply also charges the internal battery pack.
5

2.1.2.3

Vehicle PowerThe tablet can be powered from the cigarette lighter or other suitable power port on thetest vehicle through a direct cable connection. The vehicle power cable connects to the
DC power supply port on the top side of the display unit.

2.1.3 Technical Specifications
Table 2-1 Tablet Specifications
Item

Description

Operating System

AndroidTM 4.4.2, KitKat

Processor

Hexa-core Processor (1.3GHz Quad-core + 1.7GHz
Dual-core)

Memory2 GB RAM & 64 GB On-board Memory

Display

9.7 inch LED capacitive touch screen with 1024x768
resolution
Wi-Fi (802.11 a/b/g/n/ac)
USB: 2.0

Connectivity

BT V.2.1 + EDR
SD Card (Support up to 32 GB)
HDMI

Camera (rear)

8.0 Megapixel, AF with Flashlight

Sensors

Gravity Accelerometer, Ambient Light Sensor (ALS)
Microphone

Audio
Dual Speakers
Input/Output
3-band 3.5 mm stereo/standard headset jack

6

Item

Description
11000 mAh 3.7 V lithium-polymer battery

Power and Battery

Charging via 12 V AC/DC power supply with thetemperature between 0°C and 45°C

Input Voltage

12 V (9-24 V)

PowerConsumption

6.5 W

Operating Temp.

0 to 50°C (32 to 122°F)

Storage Temp.

-20 to 60°C (-4 to 140°F)

Dimensions (WxHxD)

300 mm (11.81”) x 220 mm (8.66”) x 50 mm (1.97”)
NW: 1.42 kg (3.13 lb.)

Weight
GW: 8.052 kg (17.75 lb.)

Protocols

ISO 9142-2, ISO 14230-2, ISO 15765-4, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850 PWM,
CAN ISO 11898, Highspeed, Middlespeed,
Lowspeed and Singlewire CAN, GM UART, UART
Echo Byte Protocol, Honda Diag-H Protocol, TP 2.0,
TP 1.6, SAE J1939, SAE J1708, Fault-Tolerant CAN

7

2.2 VCI – J2534 ECU Programming Device
2.2.1 Functional Description

Figure 2-5 J2534 ECU Programming Device
1.

DC Power Supply Input Port

2.

Vehicle Data Connector

3.

Vehicle LEDFlashes green when the device is communicating with the vehicle’s system

IMPORTANTDo not disconnect the programming device while this status light is on! If the flash
programming procedure is interrupted while the vehicle’s ECU is blank or only partiallyprogrammed, the module may be unrecoverable.
4.

5.

Connection LED
Lights solid green when the device is properly connected with the tablet via theUSB cableLights solid blue when the device is connected with the tablet via wireless (BT)connection

Power LED
Lights solid green when the device is powered onBlinks red when system failure occurs

Lights amber automatically at power up when the device is self-testing8

6.

2.2.1.1

USB Port

J2534 Programming Capability

The J2534 ECU Programming Device is a SAE J2534-1 & -2 compliant PassThru
programming interface device. Using the updated OEM software, it is capable ofreplacing the existing software/firmware in the Electronic Control Units (ECU),
programming new ECUs and fixing software-controlled drivability issues and emission
issues.

2.2.1.2

Communication

The J2534 ECU programming device supports BT and USB communications. It cantransmit vehicle data to the tablet with or without a physical connection. The working
range of the transmitter through BT communication is 210 feet (about 70 m). A signal lost
due to moving out of range automatically restores itself when the tablet unit is broughtcloser to the VCI unit.

2.2.2 Power Sources
The J2534 programming device can receive power from both of the following sources:


Vehicle Power

AC/DC Power Supply

2.2.2.1

Vehicle PowerThe J2534 programming device operates on 12-volt vehicle power, which it receives
through the vehicle data connection port. The device powers on whenever it is connected
to an OBD II/EOBD compliant data link connector (DLC). For non OBD II/EOBD
compliant vehicles, the device can be powered from a cigarette lighter or other suitable
power port on the test vehicle using the auxiliary power cable.

2.2.2.2

AC/DC Power Supply

The J2534 programming device can be powered from a wall socket using the AC/DC
power adapter.

9

2.2.3 Technical Specifications
Table 2-2 J2534 ECU Programming Device Specifications
Item

Description
Wireless BT V2.1 + EDR

Communications
USB 2.0
Wireless Frequency

Wireless BT V2.1+EDR, 2.4GHz

Input Voltage Range

12 VDC to 24 VDC
170 mA @ 12 VDC

Supply Current
100 mA @ 24 VDC
Operating Temp.

0°C to 60°C (ambient)

Storage Temp.

-65°C to 100°C (ambient)

Dimensions (L x W x H)

149 mm (5.87”) x 86 mm (3.38”) x 35 mm (1.28”)

Weight

290 g (0.64 lb.)

2.3 Accessories Kit
2.3.1 Main Cable
The VCI device can be powered through the Main Cable when connected to an OBD
II/EOBD compliant vehicle. The Main Cable connects the VCI device to the vehicle’s datalink connector (DLC), through which the VCI device can transmit vehicle data to the tablet.

Figure 2-6 Main Cable – 1.5 m in length

2.3.2 OBD I Adapters
The OBD I adapters are for Non-OBD II vehicles. The adapter used depends on the typeof vehicle being tested. The most common adapters are shown (Some adapters are
optional, please contact your distributor for details).

Benz-14(EU Only)

Chrysler-16(America Only)

BMW-20

Kia-20Mitsubishi/Hyund
Nissan-14

BMW Ethernet
Cable

GM/Daewoo-12

Honda-3

Volkswagen/Benz-38

Audi-2+211

ai-12+16

2.3.3 Other Accessories
Standard 2.0 USB Cable
Connects the tablet to the VCI unit.
Mini USB Cable
Connects the tablet to the Windows-based PC.
AC/DC External Power Adapter
Connects the tablet to the external DC power port for
power supply.
Ethernet Serial Cable
Connects the tablet to the VCI unit.
Cigarette Lighter
Provides power to the tablet or the J2534 programming
device through connection to the vehicle’s cigarette
lighter receptacle, as some non-OBD II vehicles
cannot provide power via the DLC connection.
Clipper Cable
Provides power to the tablet or the J2534 programming
device through connection to the vehicle’s battery.
Lighter Fuse x2
A safety device for the cigarette lighter.
USB Ethernet Adapter
Connects the device to an Ethernet network.

12

3

Getting Started

Make sure the tablet has sufficient power or is connected to the external power supply(see Power Sources).

3.1 Power Up
Long press the Lock/Power button on the top right side of the tablet to switch the unit on.
The power LED will illuminate green. The system boots up and displays the lock screen.
Press and drag the inner ring to the edge of the circle to unlock the screen; the MaxiSys
Job Menu is shown.

Figure 3-1 Sample MaxiSys Job Menu
1.

Application Buttons

2.

Locator and Navigation Buttons

3.

Status Icons

NOTE
The screen is locked by default upon startup. It is recommended to lock the screen when
not in use to protect information in the system and conserve the power.
Almost all operations on the tablet are controlled through the touch screen. The touch
screen navigation is menu driven, which allows you to quickly locate the test procedure,or data that you need, through a series of choices and questions. Detailed descriptionsof the menu structures are found in the chapters for each application.

3.1.1 Application Buttons
The table below briefly describes each of the applications in the MaxiSys system.
Table 3-1 Applications
Name

ButtonDescription

Diagnostics

Accesses the unit’s diagnostics functions. See
Diagnostics.

Service

Accesses special functions menu. See Service fordetails.

Shop
Manager

Accesses Shop Manager database to store
workshop, consumer information and vehicle test
history. SeeShop Manager.

Data
Manager

Accesses the organization system for saved data
files. See Data Manager.

Settings

Accesses the system settings menu and generaltablet menu. SeeSettings.

UpdateAccesses system software update menu. See
Update .

VCIManager

Accesses VCI connection menu. See VCI Manager.

SupportLaunches the Support platform that synchronizes
Autel’s online service base station with the MaxiSys
tablet. See Support.

AcademyAccesses technical tutorials and training articles
about the device or vehicle diagnostic techniques.
See Academy.

RemoteDesk

Configures your unit to receive remote support using
the TeamViewer application. See Remote Desk .

Quick Link

Provides associated website bookmarks to allow
quick access to product update, service, support andother information. See Quick Link .

14

Name

ButtonDescription

MaxiScope

Configures the unit to operate as an automotive
oscilloscope to perform electrical and electronic
circuit tests and monitor signal activities. See
MaxiScope.

DigitalInspection

Configures the unit to operate as a video scope
device by connecting to an Imager head cable forclose vehicle inspections. See Digital Inspection.

3.1.2 Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described in thetable below:
Table 3-2 Locator and Navigation Buttons
Name

ButtonDescription

LocatorIndicates the location of the screen. Swipe thescreen left or right to view the previous or nextscreen.

Back

Returns to the previous screen.

Android Home

Returns to Android System’s Home screen.

Recent Apps

Displays a list of applications that are currently
working. Tap an app icon to launch. To remove
an app, swipe it to the right.

Browser

Launches the Chrome Internet browser.

CameraOpens the camera with short press; takes andsaves screenshot image with long press. The
saved files are auto-stored in the Data Manager
application for later reviews. See Data Manager.

Display &Sound

Allows you to adjust the brightness of the screen
and the volume of the audio output.

MaxiSys Home

Returns to MaxiSys Job Menu.

15

Name



ButtonDescription

VCI

Opens the VCI Manager application. The checkat the bottom right corner indicates the tablet iscommunicating with the VCI, an X will display if
the tablet is not connected to VCI.

MaxiSys
Shortcut

Returns to the Diagnostics screen.

Service
Shortcut

Returns to the Service screen.

To use the camera:
1.

Tap the Camera button. The camera screen opens.

2.

Focus the image to be captured in the view finder.

3.

Tap the inner blue circle. The view finder now shows the captured picture andauto-saves the taken photo.

4.

Tap the thumbnail image on the top right corner of the screen to view the stored
image.

5.

Tap the Back or Home button to exit the camera application.

Refer to Android documentation for additional information.

3.1.3 System Status Icons
These are the standard status icons of the Android operating system. Your MaxiSys
display tablet is a fully functional Android Pad. Refer to Android documentation for
additional information.

3.2 Power Down
All vehicle communications must be terminated before shutting down the tablet. A
warning message displays if a shutdown is attempted while the tablet is communicatingwith the vehicle. Forcing a shut down while the tablet is communicating may lead to ECM
problems on some vehicles. Please exit the Diagnostics application before shutting off
the tablet.
To power down the MaxiSys tablet:
1.

Long press the Lock/Power Button.
16

2.

Tap Power off option.

3.

Tap OK.

3.2.1 Reboot System
In case of system crash, long press the Lock/Power button and tap Reboot to restart thesystem.

17

4

Diagnostics

The Diagnostics application can access the electronic control module of various vehicle
control systems, such as engine, transmission, antilock brake system (ABS), airbag
system (SRS) and more.

4.1 Establish Vehicle Communication
The Diagnostics operations require connecting the MaxiSys MS908S Pro Diagnostic
Platform to the test vehicle through the VCI device using the main cable and test adapters(for non-OBD II vehicles). To establish proper vehicle communication to the tablet, youneed to perform the following steps:
1.

Connect the VCI device to the vehicle’s DLC for both communication and powersource.

2.

Connect the VCI device to the tablet via BT pairing, or USB connection.

3.

When the above steps are completed, check the VCI navigation button at the bottom
bar on the screen, if a green check displays at the lower right corner, the MaxiSys
MS908S Pro Diagnostic Platform is ready to start vehicle diagnosis.

4.1.1 Vehicle Connection
The method used to connect the VCI device to a vehicle’s DLC depends on the vehicle’s
configuration as follows:

A vehicle equipped with an On-board Diagnostics Two (OBD II) management system
supplies both communication and 12-volt power through a standardized J-1962 DLC.



A vehicle not equipped with an OBD II management system supplies communication
through a DLC connection, and in some cases supplies 12-volt power through thecigarette lighter receptacle or a connection to the vehicle battery.

4.1.1.1

OBD II Vehicle Connection

This type of connection only requires the main cable without any additional adapter.


To connect to an OBD II vehicle
1.

Connect the main cable’s female adapter to the Vehicle Data Connector on the
VCI device, and tighten the captive screws.

2.

Connect the cable’s 16-pin male adapter to the vehicle’s DLC, which is generally
located under the vehicle dash.

NOTE
The vehicle’s DLC is not always located under the dash; refer to the user manual of thetest vehicle for additional connection information.

4.1.1.2

Non-OBD II Vehicle Connection

This type of connection requires both the main cable and a required OBD I adapter forthe specific vehicle being serviced.
There are three possible conditions for Non-OBD II vehicle connection:


DLC connection supplies both communication and power.



DLC connection supplies communication and power is to be supplied via thecigarette lighter connection.



DLC connection supplies communication and power is to be supplied via connection
to the vehicle battery.



To connect to a Non-OBD II Vehicle
1.

Connect the main cable’s female adapter to the Vehicle Data Connector on the
VCI device, and tighten the captive screws.

2.

Locate the required OBD I adapter and connect its 16-pin jack to the main
cable’s male adapter.

3.

Connect the attached OBD I adapter to the vehicle’s DLC.

NOTE
Some adapters may have more than one adapter or may have test leads instead of an
adapter. Whatever the case, make the proper connection to the vehicle’s DLC as required.


To connect the cigarette lighter
1.

Plug the DC power connector of the cigarette lighter into the DC power supply
input port on the device.

2.

Connect the male connector of the cigarette lighter into the vehicle’s cigarette
lighter receptacle.

To connect the clipper cable
1.

Connect the tubular plug of the clipper cable to the male connector of the19

cigarette lighter.

Figure 4-1 Connection between Cigarette Lighter and Clipper Cable
2.

Plug the DC power connector of the cigarette lighter into the DC power supply
input port of the J2534 programming device.

3.

Connect the clipper cable to the vehicle’s battery.

NOTE
After the VCI device is successfully connected to the vehicle, the Power LED on thedevice illuminates, and a brief beep sound will be heard.

4.1.2 VCI Connection
After the VCI device is properly connected to the vehicle, the Power LED on the VCI
device illuminates solid green light, and is ready to establish communication with thetablet.
The J2534 ECU Programming Device, which comes with the MaxiSys MS908S Pro tool
kit, supports 2 communication methods with the tablet: BT, and USB.

4.1.2.1

Pairing Up via BT

Among all methods, BT pairing is recommended as the first choice for the communication
between the tablet and the VCI device. The working range for BT communication is about
210 feet (70 m); this means you can perform vehicle diagnosis freely around theworkshop with greater convenience.
If you use more than one VCI device to connect to the test vehicles when customers are
many, you can perform vehicle diagnosis on various vehicles conveniently, by pairing thetablet separately to each of the VCI devices connected to the different test vehicles, via
BT, without the need to repeat the plugging and unplugging procedure, which isunavoidable through traditional wired connection, thus saves you more time and provides
more efficiency.

20

To pair up the tablet with the VCI device via BT
1.

If not already done, power up the tablet.

2.

Select the VCI Manager application from the MaxiSys Job Menu.

3.

When the VCI Manager application is opened, the device automatically starts
scanning for available VCI devices around for BT pairing. The found devices
are listed in the Setting section on the right side of the screen.

NOTE
If no VCI device is found, this may indicate that the signal strength of the transmitter is
too weak to be detected. In this case try to get closer to the device, or reposition the VCI
device, and remove all possible objects that may cause signal interference. When done,tap the Scan button at the top right corner to start searching again.
4.

Depending on the VCI type you use, the device name may display as Maxi
suffixed with a serial number. Select the required device for pairing.

5.

When pairing is successfully done, the connection status displayed to the rightof the device name is shown as Paired.

6.

Wait for a few seconds, and the VCI button on the system Navigation bar at thebottom of the screen shall display a green tick icon, indicating the tablet isconnected to the VCI device, and is ready to perform vehicle diagnosis.

Refer to4.1.2.2

BT Pairing for additional information.

USB Cable Connection

The USB cable connection is a simple and quick way to establish communication
between the tablet and the VCI device. After properly connecting the USB cable from thetablet to the VCI device, the VCI navigation button at the bottom bar of the screen showsa green tick icon in a few seconds, and the USB LED on the VCI device illuminates solid
green light, indicating the connection between the devices is successful.
The MaxiSys diagnostic platform is now ready to perform vehicle diagnosis.
NOTE
Since the USB connection provides the most stable and fastest communication, it ishighly recommended to apply this communication method when operating ECU
programming or coding. When all the two communication methods are applied at thesame time, the MaxiSys system will use the USB communication as the default priority.

21

4.1.3 No Communication Message
A.

B.

If the tablet is not connected to the VCI device, an “Error” message displays. An“Error” message indicates the tablet is not communicating with the VCI device, andso cannot gain access to the vehicle control module. In this case, you need to do
the following check-ups:
Check if the VCI device is powered on.

In case of wireless connection, check if the network is configured correctly, or if
the right device has been paired.



If during the diagnosis process, communication is suddenly interrupted due tothe loss of signal, check if there are any objects that causes signal interruption.



Check if the VCI device is properly positioned. It is recommended to put the VCI
device with the front side up.



Try standing closer to the VCI device to obtain more stable signals, and fastercommunication speed. In case of wired connection, check the cable connection
between the tablet and the VCI device.

Check if the green LED on the VCI device is illuminated for BT or USB.

Check if the Error LED on the VCI device is on, this may indicate there is acommunication error between the devices, in this case try re-establishing theconnection again; if this does not work, there may be a hardware problem withthe device, in this case contact for technical support.

If the VCI device is unable to establish a communication link, a prompt message
displays with check instructions. The following conditions are the possible causes
for this massage to display:

The VCI device is unable to establish a communication link with the vehicle.

You’ve selected a system for testing that the vehicle is not equipped with.



There is a loose connection.



There is a blown vehicle fuse.

There is a wiring fault on the vehicle, or the data cable or adapter.



There is a circuit fault in the data cable or adapter.



Incorrect vehicle identification was entered.

22

4.2 Getting Started
Prior to first use of the Diagnostics application, the VCI device must be synchronized withthe tablet to establish a communication link. See VCI Manager.

4.2.1 Vehicle Menu Layout
When the VCI device is properly connected to the vehicle, and paired to the tablet, theplatform is ready to start vehicle diagnosis. Tap on the Diagnostics application button on
the MaxiSys Job Menu, the screen then opens the Vehicle Menu.

Figure 4-2 Sample Vehicle Menu Screen
1.

Top Toolbar Buttons

2.

Manufacturer Buttons

4.2.1.1

Top toolbar Buttons

The operations of the Toolbar buttons at the top of the screen are listed and described in
the table below:
Table 4-1 Top Toolbar Buttons
Name

ButtonDescription

Home

Returns to the MaxiSys Job Menu.

VIN ScanTouching this button opens a dropdown list; tap
Auto Detect for auto VIN detection; tap Manual
Input to enter VIN manually.
23

Name

4.2.1.2

ButtonDescriptionAll

Displays all the vehicle makes in the vehiclemenu.

History

Displays the stored test vehicle history records.
This option provides you direct access to thepreviously tested vehicle recorded during
previous test sessions. See Vehicle History.

USA

Displays the USA vehicle menu.

EuropeDisplays the European vehicle menu.

Asia

Displays the Asian vehicle menu.

Domestic

Displays the Domestic vehicle menu.

SearchTouching this button opens the virtual keyboard,
allowing you to manually enter the specificvehicle make required.

CancelTouching this button exits the search screen, or
cancels an operation.

Manufacturer Buttons

The Manufacturer buttons display the various vehicle logos and the brand names. Selectthe required manufacturer button after the VCI device is properly connected to the test
vehicle to start a diagnostic session.
The small envelop icon displays beside the vehicle brand name is tappable, touchingwhich displays an attached PDF file, showing relevant information, such as vehicle
coverage and function list etc. for the corresponding vehicle make.

4.3 Vehicle Identification
The MaxiSys diagnostic system supports four methods for Vehicle Identification.
1.

Auto VIN Scan

2.

Manual VIN Input

3.

Manual Vehicle Selection

24

4.

OBD Direct Entry

4.3.1 Auto VIN Scan
The MaxiSys diagnostic system features the latest VIN-based Auto VIN Scan function to
identify vehicles with just one tap, which allows the technician to quickly detect vehicles,
scan all the diagnosable ECUs on every vehicle and run diagnostics on the selected
system.
To perform Auto VIN Scan
1.

Tap the Diagnostics application button from the MaxiSys Job Menu. The
Vehicle Menu displays.

2.

Tap the VIN Scan button on the top toolbar.

3.

Select Auto Detect. The tester starts VIN scanning on the vehicle’s ECU. Oncethe test vehicle is successfully identified, the system will guide you to the Vehicle
Diagnostics screen directly.

Figure 4-3 Sample Vehicle Diagnostics Screen
In some cases when users have selected the vehicle brand instead of performing Auto
VIN Scan in the first place, the system still provides an option for vehicle VIN scan.

25

Figure 4-4 Sample Vehicle Selection Screen
Select Automatic Selection and the system will proceed to acquire VIN information
automatically or allow users to input the VIN manually.

4.3.2 Manual VIN Input
For some vehicles that do not support the Auto VIN Scan function, the MaxiSys
diagnostic system allows you to enter the vehicle VIN manually, or simply take a photoof the VIN sticker for quick vehicle identification.
To perform Manual VIN Input
1.

Tap the Diagnostics application button from the MaxiSys Job Menu. The
Vehicle Menu displays.

2.

Tap the VIN Scan button on the top toolbar.

3.

Select Manual Input.

4.

Tap the input box and enter the correct VIN.

Figure 4-5 Manual VIN Input

26

5.

Tap Done. The vehicle will be identified in a few seconds, and once thematching is successful, the system will guide you to the Vehicle Diagnostics
screen directly (Figure 4-3).

6.

Tap Cancel to exit Manual Input.

4.3.3 Manual Vehicle Selection
When the vehicle’s VIN is not automatically retrievable through the vehicle's ECU, or the
specific VIN is unknown, you can choose to select the vehicle manually.

4.3.3.1

Step-by-step Vehicle Selection

This mode of vehicle selection is menu driven; you simply follow the screen prompts andmake a series of choices. Each selection you make advances you to the next screen. A
Back button at the lower right corner of the screen returns you to the previous screen.
Exact procedures may vary somewhat by various vehicles being serviced.

4.3.4 Alternative Vehicle Identification
Occasionally, you may identify a test vehicle that the tester does not recognize; thedatabase does not support, or has some unique characteristics that prevent it from
communicating with the tester through the normal channels. In these instances, you areprovided with the OBD direct entry, through which you can perform generic OBD II orEOBD tests. See Generic OBD II Operations for additional information.

4.4 Navigation
This section describes how to navigate the Diagnostics interface and select test options.

4.4.1 Diagnostics Screen Layout
The Diagnostics screens typically include four sections.

27

Figure 4-6 Sample Diagnostics Screen
1.

Diagnostics Toolbar

2.

Status Information Bar

3.

Main Section

4.

Functional Buttons

4.4.1.1

Diagnostics Toolbar

The Diagnostics Toolbar contains a number of buttons that allow you to print or save thedisplayed data and make other controls. The table below provides a brief description forthe operations of the Diagnostics toolbar buttons:
Table 4-2 Diagnostics Toolbar Buttons
Name

ButtonDescription

Home

Returns to the MaxiSys Job Menu.

VehicleSwap

Exits the diagnostic session and returns to thevehicle menu screen to select another vehicle fortesting.

Settings

Opens the setting screen. SeeSettings.

Print

Saves and prints a copy of the displayed data. See
Print.

28

Name

ButtonDescription

Help

Provides instructions or tips for operations of various
diagnostic functions.

Save

Opens a submenu which provides options for data
storage.

Data
Logging

Records the communication data and ECU
information of the test vehicle. The saved data canbe reported and sent to the technical center via theInternet.
Go to the Support application to follow up theprocessing progress, see Data Logging.

Send

Taps it to submit the Data Logging report to thetechnical center via the Internet.

To print data in Diagnostics
1.

Tap the Diagnostics application button from the MaxiSys Job Menu. The Print
button on the diagnostic toolbar is available throughout the whole Diagnostics
operations.

2.

Tap Print and a drop-down menu appears.
a)Print This Page – prints a screenshot copy of the current screen.

b)Print All Page – prints a PDF copy of all displayed data.

3.

A temporary file will be created and sent to the computer for printing.

4.

When the file is transferred successfully, a confirmation message displays.

NOTE
Make sure the tablet is connected to the computer network, either via Wi-Fi or LAN,
before printing. For more instructions on printing, see Print for details.
To submit Data Logging reports in Diagnostics
1.

Tap the Diagnostics application button from the MaxiSys Job Menu. The Data
Logging button on the diagnostic toolbar is available throughout the whole
Diagnostics operations.

2.

Tap the Data Logging button. The button displays blue during the active
29

recording process.

4.4.1.2

3.

Tap the Data Logging button again to finish recording. A submission form will
display to let you fill in the report information.

4.

Tap the Send button to submit the report form via the Internet, a confirmation
message displays when sending is successful.

Status Information Bar

The Status Information Bar at the top of the Main Section displays the following items:
1.

Menu Title – indicates the menu subject of the Main Section.

2.

VCI Icon – indicates the communication status between the tablet and the VCI
device.

3.

Battery Icon – indicates the battery status of the vehicle.

4.4.1.3

Main Section

The Main Section of the screen varies depending on the stage of operations. The Main
Section can show vehicle identification selections, the main menu, test data, messages,
instructions and other diagnostic information.

4.4.1.4

Functional Buttons

The displayed Functional Buttons at this section of the screen varies depending on thestage of operations. They can be used to navigate, save or clear the diagnostic data, exit
scanning as well as make other functional controls. The functions of these buttons will
be introduced respectively in the following sections of the corresponding test operations.

4.4.2 Screen Messages
Screen messages appear when additional input is needed before proceeding. There aremainly three types of on-screen messages as to their purposes: Confirmation, Warning,and Error.

4.4.2.1

Confirmation Messages

This type of messages usually displays as an “Information” screen, which informs you
when you are about to perform an action that cannot be reversed or when an action has
been initiated and your confirmation is needed to continue.
When a user-response is not required to continue, the message displays briefly before
automatically disappearing.

30

4.4.2.2

Warning Messages

This type of messages informs you when completing the selected action may result in an
irreversible change or loss of data. The typical example for this is the “Erase Codes”
message.

4.4.2.3

Error Messages

Error messages inform you when a system or procedural error has occurred. Examplesof possible errors include a disconnected cable or communication interruption due tocertain reasons.

4.4.3 Making Selections
The Diagnostics application is a menu driven program that presents a series of choices
one at a time. As you select from a menu, the next menu in the series displays. Eachselection narrows the focus and leads to the desired test. Use your fingertip or the stylus
pen to make menu selections.

4.5 Main Menu
The Diagnostics application allows you to establish a data link to the electronic control
system of the test vehicle via the VCI device for vehicle diagnosis, service orprogramming. You can operate functional tests, retrieve vehicle diagnostic informationsuch as trouble codes, event codes and live data, and perform ECU reprogramming, forvarious vehicle control systems, such as engine, transmission, ABS and more.
The Vehicle Diagnostics screen (Figure 4-3) has three main options:1.

Diagnosis – a comprehensive section which includes all available functions: reading,clearing, saving and printing diagnostic information, as well as performing active
tests and special functions.

2.

Service – a separate section designed to perform vehicle scheduled service andmaintenance, such as to reset the service lights and perform calibration for various
systems.

3.

Programming/Coding – a separate section designed for quick access to ECU
reprogramming operations.

After a section is selected and the tablet establishes communication with the vehicle via
the VCI device, the corresponding function menu or selection menu displays.

31

4.6 Diagnosis
There are two options available when accessing the Diagnosis section:
1.

Auto Scan – starts auto scanning for all the available systems on the vehicle2.

Control Units – displays a selection menu of all available control units of the test
vehicle.

Auto Scan
The Auto Scan function performs a comprehensive scanning over all the systems on thevehicle’s ECU in order to locate fault systems and retrieve DTCs. The sample operationinterface of Auto Scan displays as below:

Figure 4-7 Sample Auto Scan Operation Screen
1.

Navigation Bar

2.

Main Section

3.

Functional Buttons

Navigation Bar
1.

List Tab – displays the scanned data in list format

2.

Tree Tab – display the scanned data in system distribution diagram format

3.

Progress Bar – indicates the test progress32

Main Section
A.

List Tab
Column 1 – displays the system numbers.
Column 2 – displays the scanned systems.
Column 3 – displays the diagnostic marks indicating different conditions of the test
result.


Fault | #: Indicates there is/are detected fault code(s) present; “#” indicates thenumber of the detected faults.

Pass | No Fault: Indicates the system has passed the scanning process andno fault has been detected.

B.

Tree Tab

The tree tab screen displays a system distribution diagram of the vehicle control modules.
The scanned system which has passed scanning with no fault is shown in blue font;whereas the scanned system that has been detected with fault present is shown in red
font.


Tab thebutton to the right of the system item, on which you want to perform further
diagnosis and other test activities. A Function Menu screen (Figure 4-8) shall thendisplay.

Functional Buttons
The table below provides a brief description of the Functional Buttons’ operations in Auto
Scan:
Table 4-3 Functional Buttons in Auto Scan
Name

Description

Back

Returns to the previous screen or exit Auto Scan.

Pause

Suspends scanning and changes to show the Continue button.

OK

Confirms the test result, and continues to the system diagnosis
after selecting the required system by tapping the item in theMain Section.

Quick Erase

Deletes codes. A warning message screen will display to informyou of possible data loss when this function is selected.

33

Name

Description

ReportDisplays the diagnostic data in the report form.

Save

Saves the diagnostic session as a history record, this allows
you to quickly restore access to the test systems.

Control Units
This option allows you to manually locate a required control system for testing through aseries of choices. Simply follow the menu driven procedure, and make proper selection
each time; the program will guide you to the diagnostic function menu after a few choices
you’ve made.

Figure 4-8 Sample Function Menu Screen
The Function Menu options vary slightly for different vehicles. The function menu may
include:ECU Information – provides the retrieved ECU information in detail. Selecting opens
an information screen.

Read Codes – displays detailed information of DTC records retrieved from thevehicle control module.



Erase Codes – erases DTC records and other data from the ECM.

Live Data – retrieves and displays live data and parameters from the vehicle’s ECU.



Active Test – provides specific subsystem and component tests. This selection may
appear as Actuators, Actuator Test, or Function Tests and the tests options vary34

depending on the manufacturer and model.
Special Functions – provides component adaptation or variant coding functions forcustom configurations, and also allows you to reprogram adaptive values for certain
components after making repairs. Depending on the test vehicle, this selection may
sometimes appear as Control Unit Adaptations, Variant Coding, Configuration orsomething similar.

NOTE
With the diagnostic toolbar on top of the screen throughout the whole diagnostic
procedures, you are allowed to make various controls of the diagnostic information at
any time, such as printing and saving the displayed data, get help information, or perform
data logging.
To perform a diagnostic function
1.

Establish communication with the test vehicle via the VCI device.

2.

Identify the test vehicle by selecting from the menu options.

3.

Select the Diagnosis section.

4.

Locate the required system for testing by Auto Scan or through menu-driven
selections in Control Units.

5.

Select the desired test from the Function Menu.

4.6.1 ECU Information
This function retrieves and displays the specific information for the tested control unit,
including unit type, version numbers and other specifications. The sample ECUInformation screen displays as below:

35

Figure 4-9 Sample ECU Information Screen
1.

Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons for detailed
descriptions of the operations for each button.

2.

Main Section – the left column displays the item names; the right column displays
the specifications or descriptions.

3.

Functional Button – in this case, only a Back (or ESC) button is available; tap it toexit after viewing.

4.6.2 Read Codes
This function retrieves and displays the DTCs from the vehicle’s control system. The
Read Codes screen varies for each vehicle being tested, on some vehicles, freeze frame
data can also be retrieved for viewing. The sample Read Codes screen displays as below:

36Figure 4-10 Sample Read Codes Screen
1.

Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons for details.

2.

Main Section3.

Column 1 – displays the retrieved codes from the vehicle.

Column 2 – indicates the status of the retrieved codes.

Column 3 – detailed descriptions for the retrieved codes.

Functional Button

Help – tap it to view the detailed information of the selected DTC.



Freeze – only available when freeze frame data is available for viewing;
Selecting displays a data screen, which looks very similar to the Read Codesinterface, therefore same operation method may be applied.



Search – tap it to search the selected DTC related information on the Internet.



ESC – tap it to return to the previous screen or exit the function.

4.6.3 Erase Codes
After reading the retrieved codes from the vehicle and certain repairs have been carriedout, you can decide to erase the codes from the vehicle using this function. Before
performing this function, make sure the vehicle’s ignition key is in the ON (RUN) position
with the engine off.

37



To erase codes
1.

Tap Erase Codes from the Function Menu.

2.

A warning message displays to inform you of data loss when this function isapplied.


Tap Yes to continue. A confirming screen displays when the operation is
successfully done.



Tap No to exit.

3.

Tap ESC on the confirming screen to exit Erase Codes.

4.

Check the Read Codes function again to ensure the operation is successful.

4.6.4 Live Data
When this function is selected, the screen displays the data list for the selected module.
The data available for any control module varies from one vehicle to another. The
parameters display in the order that they are transmitted by the ECM, so expect variation
among vehicles.
Gesture scrolling allows you to quickly move through the data list. Touch the screen anddrag your finger up or down to reposition the parameters being displayed if the data
populates more than one screen. The figure below displays a typical Live Data screen:

Figure 4-11 Sample Live Data Screen
1.

Diagnostics Toolbar Buttons – tap the drop-down button at the top center of thescreen displays the toolbar buttons. See Table 4-2 Diagnostics Toolbar Buttons for38

detailed descriptions of the operations for each button.
2.

Main SectionName Column – this column displays the parameter names.
Check Box – tap the check box at the left side of the parameter name tomake selection of an item. Tap the check box again to deselect the item.

Drop-down Button – tap the drop-down button at the right side of theparameter name to open a submenu, which provides optional modes bywhich to display the data.

Value Column – displays the values of the parameter items.



Range Column – displays the minimum and the maximum limit value.



Unit Column – displays the unit for the parameter values.
3.

To change the Unit mode, tap the Setting button on the top toolbar andselect a required mode. See Unit.

Display Mode

There are four types of display modes available for data viewing, allowing you to view
various types of parameters in the most suitable way for better data check-ups.
Tap the drop-down button on the right side of the parameter name opens a submenu.
There are 4 buttons to configure the data display mode, plus one Help button on the right,
active when additional information is available for your reference.
Each parameter item displays the selected mode independently.
Analog Gauge Mode – displays the parameters in form of an analog meter graphText Mode – the default mode that displays the parameters in texts and shows inlist format.

NOTE
Reading of status parameters, such as a switch reading, which are mostly in word form,
such as ON, OFF, ACTIVE, and ABORT can only be displayed in Text Mode. Whereas
reading of value parameters, such as a sensor reading, can be displayed in text modeand graph modes.


Waveform Graph Mode – displays the parameters in waveform graphs.
When displaying this mode, three control buttons will appear on the right side of theparameter item, allowing you to manipulate the display status.
39

1)

Text Button – resumes Text Display Mode.

2)

Scale Button – changes the scale values, which are displayed below the
waveform graph. There are four scales available: x1, x2, x4 and x8.

3)Zoom-in Button – taps once to display the selected data graph in full screen.



Digital Gauge Mode – displays the parameters in form of a digital gauge graph.



Full Screen Display – this option is only available in the waveform graph mode, andmostly used in Graph Merge status for data comparison. There are three control
buttons available on the top right side of the screen under this mode.



4.



Edit Button – tap to open an edit window, on which you can set the waveform
color and the line thickness displayed for the selected parameter item.



Scale Button – tap to change the scale values, which are displayed below the
waveform graph. There are four scales available: x1, x2, x4 and x8.

Zoom-out Button – tap to exit full screen display.

To edit the waveform color and line thickness in a data graph1.

Select 1 to 3 parameter items to display in Waveform Graph mode.

2.

Tap the Zoom-in Button on the right to display the data graph in full screen.

3.

Tap the Edit Button, an edit window appears.

4.

Select a parameter item on the left column.

5.

Select a desired sample color from the second column.

6.

Select a desired sample line thickness from the right column.

7.

Repeat steps 4-6 to edit the waveform for each parameter item.

8.

Tap Done to save the setting and exit, or tap Cancel to exit without saving.

Functional Buttons

The operations of all the available functional buttons on the Live Data screen are
described below:
Back – returns you to the previous screen or exit the function.



Record – starts recording the retrieved live data; the recorded data is then stored
as a video clip in the Data Manager application for future reviews.

Freeze – displays the retrieved data in freeze mode.
40Previous Frame – moves to the previous frame in the freeze data.

Next Frame – moves to the next frame in the freeze data.

Resume – this button displays when the Record or Freeze function is applied.
Tapping this button stops data recording, or exit freeze data mode, and resumes
normal data display mode.

Flag – this button displays when the Record function is applied. Tapping this button
sets flags for the recorded data at points wherever you choose, when playing backthe recorded video clip later in Data Manager, the preset flag will enable a popup toallow input of text to take notes.

Clear Data – tap button to clear all previously retrieved parameter values at a cutting
point whenever you choose.



To Top – moves a selected data item to the top of the list.

Graph Merge – tap button to merge selected data graphs (for Waveform Graph
Mode only). This function is very useful when making comparison for different
parameters.

NOTE
This mode supports Graph Merge for 2 to 3 parameter items only, select no less than 2
or more than 3 items each time when making graph merge.
To cancel Graph Merge mode, tap the drop-down button on the right side of theparameter name, and select a data display mode.
Show Selected/Show All – tap button to exchange between the two options;
one displays the selected parameter items, the other displays all the available
items.



Setting – tap this button to access setting screen to set recording duration andthreshold values for data recording, and define other control settings.

41

Figure 4-12 Sample Setting Mode in Live Data
There are four navigation buttons on top of the Setting mode screen.


Selected – displays the configuration screen on which you can set thethreshold values, an upper limit and a lower limit. This function is only
applied to the Waveform Graph display mode.
a)

MIN – tap button to open a virtual keyboard to enter the required lower
limit value.

b)

MAX – tap button to open a virtual keyboard to enter the required upper
limit value.

c)Buzzer Alarm – switches the alarm on and off. The alarm function
makes a beep sound as a reminder whenever the data reading
reaches the preset minimum or maximum point.

To set threshold limits for the parameter values
1.

Tap the Setting button at the bottom of the Live Data screen.

2.

Tap the Range navigation button.

3.

Select a parameter item on the left column, or enter the item name in
the Search bar.

4.

Tap on the right side of the MIN button, and enter the required minimum
value.

5.

Tap on the right side of the MAX button, and enter the required42

maximum value.
6.

Tap the ON/OFF button on the right side of the Buzzer Alarm button toturn it on or off.

7.

Tap Done to save the setting and return to the Live Data screen; or tap
Cancel to exit without saving.
If the threshold limits are successfully set, two horizontal lines now
appear on each of the data graphs (when Waveform Graph Mode isapplied) to indicate the alarming point. The threshold lines are shownin different colors than the waveform of the parameters for distinction.



Record – displays the configuration screen for Record Setting, on which
you can set duration.

Done – confirms and saves the setting, and returns you to the Live Data
screen.



Cancel – cancels the setting operation, and returns you to the Live Data
screen.

4.6.5 Active Test
The Active Test function is used to access vehicle-specific subsystem and component
tests. Available test vary by manufacturer, year, and model, and only the available tests
display in the menu.
During an active test, the tester outputs commands to the ECU in order to drive theactuators. This test determines the integrity of the system or parts by reading ECU data,
or by monitoring the operation of the actuators, such as switching a solenoid, relay, or
switch, between two operating states.
Selecting Active Test opens a menu of test options that varies by make and model.
Selecting a menu option activates the test. Follow all screen instructions while performing
tests. How and what information is presented on the screen varies according to the typeof test being performed. Some toggle and variable control tests display Active Test
Controls at the top of the screen with data stream information below, or vice versa.

43

Figure 4-13 Sample Active Test Screen
The functional buttons at the lower right corner of the Active Test screen manipulate thetest signals. The operational instructions are displayed on the main section of the test
screen. Simply follow the on-screen instructions and make appropriate selections tocomplete the tests. Each time when an operation is successfully executed, message
such as “Command Finished”, “Activation Successful”, or something similar displays.
Tap the ESC functional button to exit the test when finished.

4.6.6 Special Functions
These functions perform various component adaptations, allowing you to recalibrate orconfigure certain components after making repairs or replacement.
The main section of the Adaptation Operation screen displays a list of operational andvehicle status information, which mainly consists of four parts:
1.

The first part in the top line shows the description of the operation being performed,
and the execution status is displayed on the right, such as Completed, or Activated,
etc.

2.

The second part shows the preconditions or requirements for executing theoperation being selected.

3.

The third part displays the current conditions of the vehicle control module being
learned for comparison to the preconditions suggested by the second part. If thecurrent condition of the control module is out of the suggested limit value, you must
adjust the vehicle condition to meet the requirement.

4.

The last part displays the instruction of how to use the functional button at the lower
44

right corner of the screen to manipulate the teach-in operations.
Read the information carefully and check the vehicle condition accordingly, when you are
sure that the vehicle is ready to perform the adaptation, simply follow the instruction
provided to make appropriate selections. When the operation is done, an execution
status message such as Completed, Finished or Successful, displays.
Tap the ESC button to exit the function.

4.7 Programming and Coding
Since the introduction of OBD II and leading up to modern Hybrids and EVs, computersand software in cars have been expanding at an exponential rate. In-car software isbecoming one of the leading needs for service, and updating software may be the only
way to fix some of these issues:Drivability

Fuel Efficiency

Power Loss

Fault Codes

Durability of Mechanical Parts

The Programming and Coding function is used to re-flash the vehicle control modules, itallows you to update the computer software on the vehicle to the latest version, as wellas to reprogram adaptive data for certain components after making repairs or
replacements.
NOTE
The programming function can only be applied through connection with the J2534
programming device, which serves as a PassThru interface to establish communication
with and transfer data to the vehicle’s ECU.
Available programming or coding operations vary by the test vehicle, and only theavailable operations display in the menu.
There are two general types of programming operations:A.

Coding – also known as Teach-in Program, Component Adaptation or somethingsimilar, is used to reprogram adaptive data for vehicle control modules after repairs
or replacements of vehicle parts.

B.

Reprogramming Operations – downloads new version of software subscription from45

the online server database through Internet access (this procedure is done
automatically when the tablet is connected to the Internet, so there is no need tocheck for software subscriptions yourself), and reprograms the newest software
version to the vehicle’s ECU.
NOTE
Ensure that the tablet is connected to the Internet before applying the ECU programming
function, so that the tablet is able to obtain access to the manufacturer’s server for update
service.
Selecting the Programming or Coding function opens a menu of operation options thatvaries by make and model. Selecting a menu option either shows a programming
interface or opens another menu of additional choices. Follow all screen instructions
while performing the programming or coding operations. How and what information ispresented on the screen varies according to the type of operation being performed.

4.7.1 Variant Coding

Figure 4-14 Sample Variant Coding Screen
The main section of the Variant Coding screen displays a list of vehicle components andthe coding information that mainly consists of three parts:
1.

The top line on the list displays the instruction of how to use the functional button at
the lower right corner of the screen to manipulate the coding operations.

2.

The second part under the top line of the list displays all available systems for coding
on the left side, and the coding data or value on the right side.

46

3.

The bottom line of the main section displays the functional buttons, which allows you
to manipulate the operation.

Check the vehicle condition and the coding information carefully, and use the functional
button to edit Codes for the corresponding components, tap Send when you finish edit
for all the items. When the operation is done, an execution status message such as
Completed, Finished or Successful, may display.
Tap the ESC button to exit the function.

4.7.2 Reprogramming Operation
Typical reprogramming operations require you to input and validate VIN number first. Tap
the input box and enter the correct number, the programming interface then displays.

Figure 4-15 Sample Reprogramming Operation Screen
The main section of the reprogramming interface provides you certain hardware version,and current software versions’ information, as well as the information of the newest
software versions to be programmed to the control units.
Throughout the programming procedure, a series of on-screen operational instructions
will display to guide you through.
Carefully read the on-screen information and follow the instruction to execute theprogramming procedure.

47

4.7.3 Re-flash Errors
IMPORATANT
When reprogramming onboard, always make sure the vehicle battery is fully charged
and in good working condition. During reprogramming, there is a risk of having theoperation failure if voltage falls below the proper operation voltage. Sometimes a failed
operation can be recovered, but there is a chance that failed reprogramming could ruin
the control module. We recommend connecting an external battery charger to the vehicle
to ensure a successful operation.
Occasionally a flash update procedure may not complete properly. Common causes offlash errors include poor cable connections between the tablet, VCI, and vehicle, turning
off the vehicle ignition switch before the flash procedure is complete, or low vehicle
battery voltage.
If the process crashes, recheck all the cable connections to assure good communications
and reinitialize the flash procedure. The programming procedure will automatically repeat
if the previous operation does not succeed.

4.8 Generic OBD II Operations
A fast-access option for OBD II/EOBD vehicle diagnosis is available on the Vehicle Menu
screen. This option presents a quick way to check for DTCs, isolate the cause of anilluminated malfunction indicator lamp (MIL), check monitor status prior to emissions
certification testing, and perform a number of other services that are emissions-related.
The OBD direct access option is also used for testing OBD II/EOBD compliant vehicles
that are not included in the database. Functions of the diagnostics toolbar buttons at the
top of the screen are the same as those available for specific vehicle diagnostics. See
Table 4-2 Diagnostics Toolbar Buttons for details.

4.8.1 General ProcedureTo access the OBD II/EOBD diagnostics functions
1.

Tap the Diagnostics application button from the MaxiSys Job Menu. The
Vehicle Menu displays.

2.

Tap the EOBD button. There are two options to establish communication withthe vehicle.
Auto Scan – select it to establish communication using each protocol inorder to determine which one the vehicle is broadcasting on.

Protocol – select it to open a submenu of various protocols. A
48

communication protocol is a standardized way of data communication
between an ECM and a diagnostic tool. Global OBD may use several
different communication protocols.
3.

Select a specific protocol if the Protocol option is selected. Wait for the OBD II
Diagnostic Menu to appear.

Figure 4-16 Sample OBD II Diagnostic Menu
NOTE
Tap the4.

button beside the protocol name to display additional protocol information.
Select a function option to continue.


DTC & FFD

I/M Readiness

Live DataO2 Sensor Monitor



On-Board Monitor

Component Test

Vehicle Information



Vehicle Status

49

NOTE
Some functions are supported only on certain vehicles.

4.8.2 Function Descriptions
This section describes the various functions of each diagnostic option:

4.8.2.1

DTC & FFD

When this function is selected, the screen displays a list of Stored Codes and Pending
Codes. When the Freeze Frame data of certain DTCs are available for viewing, asnowflake button will display on the right side of the DTC item. The Erase Codes function
can be applied by tapping the functional button at the lower bottom of the screen.

Figure 4-17 Sample DTC & FFD ScreenStored Codes
Stored codes are the current emission related DTCs from the ECM of the vehicle.
OBD II/EOBD Codes have a priority according to their emission severity, with higher
priority codes overwriting lower priority codes. The priority of the code determines
the illumination of the Malfunction Indicator Light (MIL) and the codes erase
procedure. Manufacturers rank codes differently, so expect to see differences
between vehicles.

Pending Codes
These are codes whose setting conditions were met during the last drive cycle, butneed to be met on two or more consecutive drive cycles before the DTC actually
sets. The intended use of this service is to assist the service technician after a50

vehicle repair and after clearing diagnostic information, by reporting test results after
a single driving cycle.

a)

If a test failed during the driving cycle, the DTC associated with that test isreported. If the pending fault does not occur again within 40 to 80 warm-up
cycles, the fault is automatically cleared from memory.

b)

Test results reported by this service do not necessarily indicate a faulty
component or system. If test results indicate another failure after additional
driving, then a DTC is set to indicate a faulty component or system, and the MIL
is illuminated.

Freeze Frame
In most cases the stored frame is the last DTC that occurred. Certain DTCs, thosethat have a greater impact on vehicle emission, have a higher priority. In these cases,
the highest priority DTC is the one for which the freeze frame records are retained.
Freeze frame data includes a “snapshot” of critical parameter values at the time the
DTC is set.

Erase Codes
This option is used to clear all emission related diagnostic data such as, DTCs,
freeze frame data and manufacturer specific enhanced data from the vehicle’s ECM,
and resets the I/M Readiness Monitor Status for all vehicle monitors to Not Readyor Not Complete status.
A confirmation screen displays when the clear codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation screen to continue, or No to
exit.

4.8.2.2

I/M ReadinessThis function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for compliance to a state emissions
program. Selecting I/M Readiness opens a submenu with two choices:

Since DTCs Cleared – displays the status of monitors since the last time the DTCs
are erased.

This Driving Cycle – displays the status of monitors since the beginning of the current
drive cycle.

Live Data
This function displays the real time PID data from ECU. Displayed data includes analog
inputs and outputs, digital inputs and outputs, and system status information broadcast
51

on the vehicle data stream.
Live data can be displayed in various modes, see Live Data for detailed information.

4.8.2.3

O2 Sensor Monitor

This option allows retrieval and viewing of O2 sensor monitor test results for the mostrecently performed tests from the vehicle’s on-board computer.
The O2 Sensor Monitor test function is not supported by vehicles that communicate using
a controller area network (CAN). For O2 Sensor Monitor tests results of CAN-equipped
vehicles, refer to On-Board Monitor.

4.8.2.4

On-Board Monitor

This option allows you to view the results of On-Board Monitor tests. The tests are usefulafter servicing or after erasing a vehicle’s control module memory.

4.8.2.5

Component Test

This service enables bi-directional control of the ECM so that the diagnostic tool is able
to transmit control commands to operate the vehicle systems. This function is useful indetermining how well the ECM responds to a command.

4.8.2.6

Vehicle Information

The option displays the vehicle identification number (VIN), the calibration identification,and the calibration verification number (CVN), and other information of the test vehicle.

4.8.2.7

Vehicle Status

This item is used to check the current condition of the vehicle, including communication
protocols of OBD II modules, retrieved codes amount, status of the Malfunction Indicator
Light (MIL), and other additional information may be displayed.

4.9 Exit Diagnostics
The Diagnostics application remains open as long as there is an active communication
with the vehicle. You must exit the diagnostics operation interface to stop all
communications with the vehicle before closing the Diagnostics application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if communication is
disrupted. Make sure the all connections, such as data cable, USB cable, and wirelessor wired network, are properly connected at all times during testing. Exit all tests before
disconnecting the test cable or powering down the tool.
52To exit the Diagnostics application


From an active diagnostic screen, tap the Back or ESC functional button to exita diagnostic session step-by-step; Or

Tap the Vehicle Swap button on the diagnostics toolbar to return to the Vehicle
Menu screen.



From the vehicle menu screen, tap the Home button on the top toolbar; or tap
the Back button on the navigation bar at the bottom of the screen. Or

Tap the Home button on the diagnostics toolbar to exit the application directly
to the MaxiSys Job Menu.

Now, the Diagnostics application is no longer communicating with the vehicle and it issafe to open other MaxiSys applications, or exit the MaxiSys Diagnostic System andreturn to the Android System’s Home screen.

53

5 Service
The Service section is specially designed to provide quick access to the vehicle systems
for various scheduled service and maintenance tasks. The typical service operation
screen is a series of menu driven executive commands. Follow on-screen instructions to
select appropriate execution options, enter correct values or data, and perform
necessary actions. The application will display detailed instructions to complete selected
service operations.
After entering each special function, the screen will display two application choices:
Diagnosis and Hot Functions. The Diagnosis enables the reading and clearing ofcodes which is sometimes necessary after completing certain special functions. Hot
Functions consists of sub functions of the selected special function.

Figure 5-1 Sample Service Menu
Several most commonly used services are described in this chapter.

5.1 Oil Reset Service
Perform reset for the Engine Oil Life system, which calculates an optimal oil life changeinterval depending on the vehicle driving conditions and climate. The Oil Life Reminder
must be reset each time the oil is changed, so the system can calculate when the next
oil change is required.

NOTE
1.

Always reset the engine oil life to 100% after every oil change.

2.

All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by therelevant control module.

3.

For some vehicles, the scan tool can reset additional service lights such as
maintenance cycle and service interval. On BMW vehicles for example, service
resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter, brakefluid, micro filter, vehicle inspection, exhaust emission inspection and vehicle checks.

5.2 Electric Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking system safely
and effectively. The applications include deactivating and activating the brake control
system, assisting with brake fluid control, opening and closing brake pads, and setting
brakes after disc or pad replacement.

5.2.1 EPB Safety
It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind.


Ensure that you are fully familiar with the braking system and its operation before
commencing any work.



The EPB control system may be required to be deactivated before carrying out any
maintenance/diagnostic work on the brake system. This can be done from the tool
menu.



Only perform maintenance work when the vehicle is stationary and on level ground.

Ensure that the EPB control system is reactivated after the maintenance work has
been completed.

NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the Electric Parking Brake system.

55

5.3 Tire Pressure Monitoring System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the vehicle’s ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are
replaced.

5.4 Battery Management System (BMS) Service
The Battery Management System (BMS) allows the tool to evaluate the battery charge
state, monitor the close-circuit current, register the battery replacement, activate the rest
state of the vehicle, and charge the battery via the diagnostic socket.
NOTE
1.

This function is not supported by all vehicles.

2.

The sub functions and actual test screens of the BMS may vary by vehicle, please
follow the on-screen instructions to make correct option selection.

The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed Glass Mat)battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric
acid, but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same specifications,such as capacity and type, as the exiting battery. If the original battery is replaced with adifferent type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or abattery with a different capacity (mAh), the vehicle may require reprogramming of the
new battery type, in addition to, performing the battery reset. Consult the vehicle manual
for additional vehicle-specific information.

5.5 Steering Angle Sensor (SAS) Service
Steering Angle Sensor Calibration permanently stores the current steering wheel position
as the straight-ahead position in the steering angle sensor EEPROM. Therefore, the front
wheels and the steering wheel must be set exactly to the straight-ahead position before
calibration. In addition, the vehicle identification number (VIN) is also read from the
instrument cluster and stored permanently in the steering angle sensor EEPROM. On
successful completion of calibration, the steering angle sensor fault memory is
automatically cleared.
Calibration must always be carried out after the following operations:

Steering wheel replacement

Steering angle sensor replacement56

Any maintenance that involves opening the connector hub from the steering angle
sensor to the column

Any maintenance or repair work on the steering linkage, steering gear or otherrelated mechanismWheel alignment or wheel track adjustment

Accident repairs where damage to the steering angle sensor or assembly, or any
part of the steering system may have occurred

NOTE
1.

Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer’s recommendation for repair.

2.

All software screens shown in this manual are examples, actual test screens mayvary by test vehicle. Pay attention to the menu titles and onscreen instructions tomake correct option selections.

3.

Before starting procedure, make sure vehicle has an ESC button. Look for button
on dash.

5.6 Diesel Particle Filter (DPF) Service
The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component
replacement teach-in and DPF teach-in after replacing the engine control unit.
The ECM monitors driving style and selects a suitable time to employ regeneration. Cars
driven a lot at idling speed and low load will attempt to regenerate earlier than cars driven
more with higher load and speed. In order for regeneration to take place, a prolonged
high exhaust temperature must be obtained.
In the event of the car being driven in such a way that regeneration is not possible, i.e.,frequent short journeys, a diagnostic trouble code will eventually be registered in addition
to the DPF light and “Check Engine” indicators displaying. A service regeneration can berequested in the workshop using the diagnostic tool.
Before performing a forced DPF regeneration using the tool, check the following items:


The fuel light is not on.



No DPF-relevant faults are stored in system.



The vehicle has the specified engine oil.

The oil for diesel is not contaminated.

57

IMPORTANT
Before diagnosing a problematic vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostic log and read out relevant measured
value blocks.
NOTE
1.

The DPF will not regenerate if the engine management light is on, or there is a faulty
EGR valve.

2.

The ECU must be re-adapted when replacing the DPF and when topping up thefuel additive Eolys.

3.

If the vehicle needs to be driven in order to perform a DPF service, a second person
is needed for the function. One person should drive the vehicle while the otherperson observes the screen on the Tool. Do not attempt to drive and observe thescan tool at the same time. This is dangerous and puts your life and the lives ofother motors and pedestrians at risk.

5.7

Immobilizer (IMMO) Service

An immobilizer is an anti-theft mechanism that prevents an automobile’s engine fromstarting unless the correct ignition key or other device is present. This device prevents
thieves from starting the car by a method known as hot wiring. Most new vehicles havean immobilizer as standard equipment. An important advantage of this system is that it
doesn’t require the car owner to activate it; it operates automatically. An immobilizer isconsidered as providing much more effective anti-theft protection than an audible alarm
alone; many auto insurance companies offer lower rates for vehicles that are equippedwith an immobilizer.
As an anti-theft device, an immobilizer disables one of the systems needed to start a
car's engine, usually the fuel supply or the ignition. This is accomplished by radio
frequency identification between a transponder in the ignition key and a device called aradio frequency reader in the steering column. When the key is placed in the ignition, thetransponder sends a signal with a unique identification code to the reader, which relays
it to a receiver in the vehicle's computer control module. If the code is correct, thecomputer allows the fuel supply and ignition systems to operate and start the car. If thecode is incorrect or absent, the computer disables the system, and the car will be unable
to start until the correct key is placed in the ignition.
The IMMO service can disable a lost vehicle key and program the replacement key fob.
One or more replacement key fobs can be programmed.

58

6 Shop Manager
The Shop Manager application helps you manage the workshop information, customer
information records, and keep test vehicle history records, which can help in dealing withdaily workshop business and improves customer service. There are three main functions
available:


Vehicle HistoryWorkshop Information

Customer Manager

The operations of these functions of the Shop Manager application are mainly
manipulated by the toolbar buttons, which are listed and described in the table below:
Table 6-1 Top Toolbar Buttons in Shop Manager
Name

ButtonDescription

Back

Return to the previous screen.

Diagnostics

Tap to display the Diagnostics screen to activate a
direct test session.

Enter Edit

Tap to display the editing toolbar to print or delete
the selected file.

DeleteTap to delete the selected vehicle record item fromthe list.

SearchQuickly locates the vehicle record by entering thevehicle name or test path.

Cancel

Tap to cancel edit or file search.

Edit

Tap to edit information for the displayed file.

Add AccountTap to create a new customer account file.

History Notes

Tap to open a note form, which allows you to create
audio record, attach picture or video, or edit text
notes.

VehicleHistory

Tap to open the Vehicle History screen that
displays the correlated test vehicle records.

Name

ButtonDone

Description
Save the file when complete editing.

6.1 Vehicle History
This function stores records of test vehicle history, including vehicle information and theretrieved DTCs from previous diagnostic sessions. Test information is summarized anddisplayed in an easy-to-view table listing. The Vehicle History also provides direct accessto the previously tested vehicle and allows you to restart a diagnostic session without theneed to do vehicle identification again.

Figure 6-1 Sample Vehicle History Screen
1.

Top Toolbar Buttons – navigation and application controls.

2.

Main Section – displays all the vehicle history records.

To activate a test session for the recorded vehicle
1.

Tap Shop Manager on the MaxiSys Job Menu.

2.

Select Vehicle History.

3.

Tap Diagnostics at the bottom of the thumbnail of a vehicle record item. Or,

4.

Select a vehicle record item by tapping the thumbnail.

5.

A Historical Test record sheet displays, check the recorded information of therecorded test vehicle, and tap the Diagnostics button on the upper right corner.
60

6.

The vehicle’s Diagnostics screen displays and a new diagnostic session is
activated, see Diagnosis for detailed instructions on vehicle diagnostic
operations.

6.1.1 Historical Test Record
The Historical Test record of the tested vehicle is a detailed data form, which includes all
general information of the vehicle such as vehicle year, make and model and the
diagnostic trouble codes retrieved from the previous test sessions, as well as otherservice details that can be added manually by the technician himself.

Figure 6-2 Sample Historical Test Record SheetTo edit the Historical Test record
1.

Tap Shop Manager on the MaxiSys Job Menu.

2.

Select Vehicle History.

3.

Select the specific vehicle history record thumbnail from the main section. The
Historical Test record will display.

4.

Tap Edit to start editing.

5.

Tap on each item to input information or attach files or images.

61

NOTE
The vehicle VIN number, license number or customer account information are correlated
by default. Adding one of these IDs will automatically be associated with the other ID on
the test record.
6.

Tap Add to Customer to correlate the Historical Test record sheet to an existingcustomer account, or add a new associated account to be correlated with thetest vehicle record. See Customer Manager for more information.

7.

Tap Done to save the updated record, or tap Cancel to exit without saving.

6.2 Workshop Information
The Workshop Information form allows you to input, edit, and save the detailed workshop
information, such as shop name, address, phone number and other remarks, which,when printing vehicle diagnostic reports and other associated test file, will display as theheader of the printed documents.

Figure 6-3 Sample Workshop Information SheetTo edit the Workshop Information sheet
1.

Tap the Shop Manager application on the MaxiSys Job Menu.

2.

Select Workshop Information.

3.

Tap the Edit button on the top toolbar.

4.

Tap on each field to input the appropriate information.

62

5.

Tap Done to save the updated workshop information record, or tap Cancel toexit without saving.

6.3 Customer Manager
The Customer Manager function allows you to create and edit customer accounts. It
helps you to save and organize all customer information accounts that are correlatedwith the associated test vehicle history records.
To create a customer account1.

Tap the Shop Manager application on the MaxiSys Job Menu.

2.

Select Customer Manager.

3.

Tap the Add Account button. An empty information form displays, tap each field
to input the appropriate information.

NOTE
The items that must be filled are indicated as required fields.

4.

Tap thephoto frame beside the Name chart to add a photo. A sub menu
displays, select Take Photo to take a new photo for the account, or selectChoose Photo to choose from the existing files.

5.

Some customers may have more than one vehicle for service; you can always
add new vehicle information to the account. Tap Add New Vehicle Information,and then fill in the vehicle information. Tap the
button to cancel.

6.

Tap Done to save the account, or tap Cancel to exit without saving.

To edit a customer account1.

Tap Shop Manager on the MaxiSys Job Menu.

2.

Select Customer Manager.

3.

Select a customer account by tapping the corresponding name card. A
Customer Information record displays.

4.

Tap Edit on the top toolbar to start editing.

5.

Tap on the input field to edit or amend information, and enter updated
information.

6.

Tap Done to save the updated information, or tap Cancel to exit without saving.
63

To delete a customer account1.

Tap Shop Manager on the MaxiSys Job Menu.

2.

Select Customer Manager.

3.

Select a customer account by tapping the corresponding name card. A
Customer Information record displays.

4.

Tap Edit on the top toolbar to start editing.

5.

Tap Delete Customer Information. A confirmation message displays.

6.

Tap OK to confirm the command, and the account is deleted. Tap Cancel tocancel the request.

6.3.1 History Notes
The History Notes function allows you to add audio and video records, text notes andphotos, for the associated customer account, helpful when dealing with repeat customers.
The note-keeping function is a good method to organize customer and vehicle data. This
option will display once a customer record is filed.
To access History Notes
1.

Tap Shop Manager on the MaxiSys Job Menu.

2.

Select Customer Manager or Vehicle History.

3.

Select a customer account by tapping the corresponding name card. A
Customer Information sheet displays (if Customer Manager is selected). Or,
select a vehicle history record to open the Historical vehicle record (if Vehicle
History is selected).

4.

Tap the History Notes button on the top bar. The History Notes screen displays.

64

Figure 6-4 Sample History Notes Screen
1.

Functional Buttons – navigation and function controls.

2.

Main Section – displays the note list on the left column and the detail
information of the selected note on the right column。
Table 6-2 Function Buttons in History Notes

Name

ButtonDescription

Back

Return to the previous screen.

DeleteTap to delete the selected note.

SearchQuickly locates a note by entering related text.

Cancel

Tap to cancel edit or file search.

Edit

Tap to open an edit window to edit notes andattach files.

Add Notes

Tap to add new note in History Notes.

Audio
RecordAdd Photos

Tap to start audio recording.
Tap to locate and add image to History Notes.

Take a Video

Tap to record a video and add the file to History
Notes.

Take aPhoto

Take a photo and add the file to History Notes.

65

Name

ButtonSaveDescription
Save notes.

To add a note in History Notes
1.

Access History Notes.

2.

Tap Add Notes. An edit window displays.

3.

Tap on the Title bar to input a note title.

4.

Tap on the blank space below to edit a text note or remark.

5.

Select a function button on the top to add files in any form you choose.

6.

Tap Save to save the note; tap Discard or Cancel to exit without saving.

66

7 Data Manager
The Data Manager application is used to store, print, and review the saved files. Most
operations are controlled through the toolbar.
Selecting the Data Manager application opens the file system menu. Different file types
are sorted separately under different options.

Figure 7-1 Sample Data Manager Main Screen

7.1 Operations
Data Manager Operations are based on toolbar controls, details are explained in thefollowing sections.

7.1.1 Image FilesThe Image section is a JPG database containing all captured screenshot images.

Figure 7-2 Sample Image Database Screen
1.

Toolbar Buttons – used to edit, print and delete the image files. See Table 7-1 Toolbar
Buttons in JPG Database for detailed information.

2.

Main Section – displays the stored images.
Table 7-1 Toolbar Buttons in JPG DatabaseName

ButtonDescription

Back

Return to the previous screen.

Enter Edit

Tap to display the editing toolbar to print, delete
or view image information.

Cancel

Tap to close the editing toolbar or cancels filesearch.

SearchQuickly locates the image file by entering thevehicle name, test path, file name or file info.

Info

Tap to open a window displaying the detail
information of the image.

Print

Tap to print the selected image.

DeleteTap to delete the selected image.

To edit image information1.

Select Data Manager from the MaxiSys Job Menu.

2.

Select Image to access the JPG database.
68



3.

Select an image to display it in full screen.

4.

Tap the screen once to display the editing toolbar.

5.

Tap Info to open a window displaying the image information.

6.

Tap Edit on the top right corner of the window. The editing screen displays.

7.

Edit the image information by entering the new file name, and file information.

8.

Tap Done to save the information and exit, or tap Cancel to exit without saving.

To delete selected images
1.

Select Data Manager from the MaxiSys Job Menu.

2.

Select Image to access the JPG database.

3.

Tap the Enter Edit button to display the editing toolbar.

4.

Select the images that need to be deleted by tapping the thumbnail images, theselected thumbnail displays a check mark at the bottom right corner.

5.

Tap the Delete button, and then Delete Selected, now the selected images aredeleted.

7.1.2 PDF Files
The PDF section stores and displays all PDF files of saved data. After entering the PDF
database, select a PDF file to view the stored information.
This section uses the standard Adobe Reader application for file viewing and editing.
Please refer to the associated Adobe Reader manual for more detailed instructions.

7.1.3 Review Data
The Review Data section allows you to play back the recorded data frames of live data
streams.
On the Review Data main screen, select a record file to play back.

69

Figure 7-3 Sample Data Playback Screen
1.

Drop-down Toolbar – tap the button at the top center of the screen to open the Dropdown Toolbar.

2.

Main Section – displays the recorded data frames.

3.

Navigation Toolbar – allows you to manipulate data playback.

Use the Navigation Toolbar buttons to playback the record data from frame to frame.
Tap Back to exit data playback.

7.1.4

Apps UninstallThis section allows you to manage the firmware applications installed on the MaxiSys
Diagnostics System. Selecting this section opens a managing screen, on which you cancheck all the available vehicle diagnostic applications.
Select the vehicle firmware you want to delete by tapping on the car brand icon, theselected item will display a blue check mark at the upper right corner. Tap the Delete
button on the top bar to delete the firmware from the system database.

7.1.5 Data Logging
The Data Logging section allows you to launch Support platform directly to view all
records of all sent or unsent (saved) data loggings on the diagnostic system. For moredetails, please refer to Data Logging.

70

8 Settings
Selecting Settings application opens a setup interface, on which you can adjust default
setting and view information about the MaxiSys system. The following options areavailable for the MaxiSys system settings:


Unit



Language

Printing Setting

Wired Network

Notification CenterMultitask

Auto Update

System Settings



About

8.1 Operations
This section describes the operation procedures for the settings.

8.1.1 Unit
This option allows you to adjust the measurement unit for the diagnostic system.


To adjust the unit setting
1.

Tap the Settings application on the MaxiSys Job Menu.

2.

Tap the Unit option on the left column.

3.

Select the required measurement unit. A check mark will display to the right ofthe selected unit.

4.

Tap the Home button on the top left corner to return to the MaxiSys Job Menu.
Or select another setting option for the system setup.

8.1.2 Language
This option allows you to adjust the display language for the MaxiSys system.


To adjust the language setting
1.

Tap the Settings application on the MaxiSys Job Menu.

2.

Tap the Language option on the left column.

3.

Select the required language. A check mark will display to the right of theselected language.

4.

Tap the Home button on the top left corner to return to the MaxiSys Job Menu.
Or select another setting option for the system setup.

8.1.3 Print
8.1.3.1

Printing SettingThis option allows you to print any data or information anywhere and anytime either via
PC network or Wi-Fi.


To setup the printer connection
1.

Tap Settings on the MaxiSys Job Menu.

2.

Tap Printing Setting on the left column.

3.

Tap the Print via Network item to activate the printing function, which enables
the device to send files to the printer through the PC via Wi-Fi or Ethernet
connection.

4.

Tap Home on the top left corner to return to the MaxiSys Job Menu. Or selectanother setting option for the system setup.

8.1.3.2
Printing Operations
To install the MaxiSys Printer driver program1.

Download Maxi PC Suite from www.autel.com > Supports > Downloads > Autel
Update Tools, and install to a Windows-based PC.

2.

Double click on Setup.exe item.

3.

Select the installation language and the wizard will load.

4.

Follow the instructions on the screen and Click Next to continue.
72

5.

Click Install and the printer driver program will be installed onto the computer.

6.

Click Finish to complete the installation.

NOTE
The MaxiSys Printer runs automatically after the installation.
This section describes how to receive file from the MaxiSys tablet and perform printing
through the computer:To perform printing through the computer
1.

Make sure the tablet is connected to the computer network, either via Wi-Fi or
LAN, before printing.

2.

Run the PC Link program on the computer.

3.

Click Test Print to make sure the printer is working successfully.

4.

Tap the Print button on the toolbar of the tablet. A test document will be sent tothe computer.


If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys
Printer will print the received document automatically.



If the Auto Print option is not selected, click Open PDF File button to view
all the temporary files. Select the file(s) to print and click Print.

NOTE
Make sure the computer installed with the Printing Services program is connected to a
printer.

8.1.4 Wired Network
This option allows you to enable or disable the wired network connectivity, as well as toperform Ethernet configuration.
To operate Ethernet configuration1.

Tap Settings on the MaxiSys Job Menu.

2.

Tap Wired Network on the left column.

3.

Tap ON/OFF to enable the Wired Network connection. If the connectivity isenabled the button turns blue, or if disabled the button turns gray.

4.

Tap thebutton to the right of the Ethernet Configuration option, a setup73

window displays.
5.

Select a connection type:

DHCP – obtains the LAN IP address automatically.

Static IP – allows manual input of IP address.

a.

If Static IP is selected, you need to enter the IP values manually.

NOTE
If you are not sure about the specific IP address values, please contact your network
administrator.
b.

Tap Save to save the Ethernet configuration setting; or tap Cancel to exit
without saving.

c.

Tap the Home button on the top left corner to return to the MaxiSys Job
Menu. Or select another setting option for the system setup.

8.1.5 Notification Center
This option allows you to turn the Notification Center function on or off. The Notification
Center function configures the MaxiSys tablet to receive regular online messages fromthe server for system update notifications or other service information via the Internet. It
is highly recommended to keep this function on all the time, so you won’t miss out any
new update for MaxiSys or event from Autel. Internet access is required for receiving
online messages.
To enable the Notification Center function
1.

Tap Settings on the MaxiSys Job Menu.

2.

Tap Notification Center on the left column.

3.

Tap ON/OFF to enable or disable the Notifications function. If the function isenabled the button displays blue, or if disabled the button displays gray.

4.

Tap Home on the top left corner to return to the MaxiSys Job Menu. Or selectanother setting option for the system setup.

When the Notification Center function is turned on, and new messages are received by
the MaxiSys device, a notification message displays on the MaxiSys Job Menu. Presson the message bar and drag it down to display a list of received messages. Slide thelist up or down to view additional messages if present.
Tap a specific message to launch the corresponding application. For example, if you tap
74

on an Update notification message, the Update application will be launched.

8.1.6 Multitask
The Multitask option allows you to turn the Multitask function on or off. The Multitask
feature enables you to browse and navigate more freely among different applications on
the MaxiSys system. Tap the Multi Task button, the Multi Task menu displays all active
applications.
To enable the Multitask function
1.

Tap Settings on the MaxiSys Job Menu.

2.

Tap Multitask on the left column.

3.

Tap ON/OFF to enable or disable the Multitask function. If the function isenabled the button displays blue, or if disabled the button displays gray.

4.

Tap Home on the top left corner to return to the MaxiSys Job Menu. Or selectanother setting option to configure another system setting.

8.1.7 Auto Update
This option allows you to set the specific time for updating software automatically. There
are three update options: OS Update, MaxiSys Update and Vehicle Update.
Tap ON/OFF to enable Auto Update. If the connectivity is enabled the button turns blue,
or if disabled the button turns gray. Then set the time of the day for updating. If a specifictime is set, the selected software will be automatically updated at this specific time.

8.1.8 System Settings
This option provides you a direct access to the Android background system settinginterface, on which you can adjust various system settings for the Android system
platform, regarding wireless and networks settings, various device settings such as
sound and display, as well as system security settings, and check the associatedinformation about the Android system. Refer to Android documentation for additional
information.

8.1.9 About
The About option provides information of the MaxiSys diagnostic device including the
product name, version, hardware, and serial number.

75



To check the MaxiSys product information in About
1.

Tap the Settings application on the MaxiSys Job Menu.

2.

Tap the About option on the left column. The product information screen
displays on the right.

3.

Tap the Home button on the top left corner to return to the MaxiSys Job Menu,
or select another setting option for the system setup, after viewing.

76

9 Update
The internal programming of the MaxiSys Diagnostic System, known as the firmware,
can be updated using the Update application. Firmware updates increase the MaxiSys
applications’ capabilities, typically by adding new tests, new models, or enhanced
applications to the database.
The display device automatically searches for available updates for all of the MaxiSys
components when it is connected to the Internet. Any updates that are found can be
downloaded and installed on the device.
NOTE
Make sure the tablet is registered before activating the Update application.
Product RegistrationTo register the diagnostic device
1.

Visit the website: http://pro.autel.com.

2.

If you have an Autel account, log in and skip to Step 7.

3.

If you are a new member to Autel, click Register to create your Autel ID.

4.

Enter your personal information. Fields marked with an asterisk (*) aremandatory.

5.

After all the mandatory information is entered, read the Autel User Service
Agreement and Autel Privacy Policy, then check the box to accept the terms
and click Register.

6.

Once your account is successfully registered, you will be redirected to the
Product Registration screen. If not, click the button on the screen.

7.

Your product serial number and password are required to enter. To find yourserial number and password on the tablet: go to Settings ＞ About.

8.

Enter your tablet’s serial number and password.

9.

Enter the CAPTCHA code and click Submit to complete your productregistration.

Figure 9-1 Sample Update Screen
1.

2.

3.

Navigation and ControlsHome Button – returns to the MaxiSys Job Menu.



Update All – available updates for all tablet systems.



Search Bar – searches specific update item by inputting the file name, forexample: a specific vehicle manufacturer.

Status Bar
Left Side – displays the MaxiSys device model information and serial numberRight Side – displays an update progress bar indicating the completion status

Main SectionLeft Column – displays vehicle logos and update firmware version information.

Middle Column – displays a brief introduction about the new changes to thefirmware operation or capabilities. Tap
button to display an information
screen to view more details, and tap the dim area around to close the window.

Right Column – according to the operation status of each firmware item, thebutton displays differently.
a)

Tap Update to update the selected item.

b)

Tap Pause to suspend the updating procedure.

c)

Tap Continue to go on updating the suspended update.

78



To update the firmware
1.

Power up the tablet, and ensure that it is connected to a power source andhas a steady Internet connection.

2.

Tap the Update application button from the MaxiSys Job Menu; or tap the
update notification message when received. The Update application screen
displays.

3.

Check all available updates:

If you decide to update all the items, tap the Update All button.



If you only want to update some individual items, tap the Update buttonon the right column of the specific item.

4.

Tap the Pause button to suspend the updating process. Tap Continue toresume the update and the process will continue from the pause point.

5.

When the updating process is completed, the firmware will be installed
automatically. The new version will replace the older version.

79

10 VCI Manager
This application allows you to pair the tablet with the VCI device, MaxiFlash Elite and tocheck the communication status.

Figure 10-1 Sample VCI Manager Screen
1.

2.

Connection Mode – there are two connection modes available for selection. The
connection state is displayed alongside.
BT Pairing – when paired to a wireless device, the connection state displays as
Paired; otherwise it displays as Unpaired.

Update (for VCI software only) – updates VCI software via Internet through the
MaxiSys tablet networking using USB connection.



Select a connection mode to manage and set up connection.

Settings – this section allows you to manage wireless pairing or set up network
connection.
BT Setting – searches and displays the type and partial serial number for all of
the devices available for pairing. Tap a required device to start pairing. The BT
status icon displayed to the left of the device name indicates the received signal
strength.

Ethernet Setting – allows you to perform network configuration.

10.1 BT Pairing
The VCI device needs to be either connected to a vehicle or to an available power source,
so that it is powered up during the synchronization procedure. Make sure the tablet hasa charged battery or is connected to an AC/DC power supply.
To pair the VCI device with the tablet
1.

Power on the tablet.

2.

Connect the 26-pin end of the data cable to the J2534 ECU Programming
Device’s vehicle data connector.

3.

Connect the 16-pin end of the data cable to the vehicle data link connector(DLC).

4.

Tap VCI Manager on the MaxiSys Job Menu of the tablet.

5.

Select BT, short for Bluetooth, from the connection mode list.

6.

Tap Scan at the top right corner. Now the device starts searching for available
pairing units.

7.

Depending on the VCI type you use, the device name may display as Maxi
suffixed with a serial number. Select the required device for pairing.

8.

When pairing is successfully done, the connection status displayed to the rightof the device name is shown as Paired.

9.

Wait a few seconds, and the VCI button on the system Navigation bar at thebottom of the screen shall display a green tick icon, indicating the tablet isconnected to the VCI device.

10. Tap the paired device listing again to unpair it.
11. Tap Back on the top left to return to the MaxiSys Job Menu.
NOTE
A VCI device can be paired to only one tablet each time, and once it’s been paired, thedevice will not be discoverable for any other unit.
Before update the VCI software, please make sure the tablet network connection is stable.


To update the VCI device software
1.

Power on the tablet.

2.

Connect the VCI device to the tablet via USB.
81

3.

Tap VCI Manager on the MaxiSys Job Menu of the tablet.

4.

Select Update from the connection mode list.

5.

The current version and the latest version of the VCI software will be displayed
after a few seconds, click Update Now to update the VCI software if available.

82

11 Remote Desk
The Remote Desk application launches the TeamViewer Quick Support program, which
is a simple, fast and secure remote control interface. You can use the application toreceive ad-hoc remote support from Autel’s support center, colleagues, or friends, byallowing them to control your MaxiSys tablet on their PC via the TeamViewer software.

11.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number under which all TeamViewer Clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a globally unique
ID. The first time the Remote Desk application is started, this ID is generated
automatically based on the hardware characteristics and will not change.
Make sure the tablet is connected to the Internet before launching the Remote Deskapplication, so that the tablet is able to receive remote support from the third party.

Figure 11-1 Sample Remote Desk ScreenTo receive remote support from a partner
1.

Power on the tablet.

2.

Tap the Remote Desk application on the MaxiSys Job Menu. The TeamViewer
interface displays and the device ID is generated and shown.

3.

Your partner must install the Remote Control software to his/her computer bydownloading
theTeamViewer
fullversionprogramonline(http://www.teamviewer.com). Start the software on his/her computer at thesame time, in order to provide support and take control of the tablet remotely.
4.

Provide your ID to the partner, and wait for him/her to send you a remote control
request.

5.

A message displays to ask for your confirmation to allow remote control on yourdevice.

6.

Tap Allow to accept, or tap Deny to reject.

Refer to the associated TeamViewer documents for additional information.

84

12 Support
This application launches the Support platform which synchronizes Autel’s online service
base station with the MaxiSys display tablet. Connected to Autel's service channel andonline communities, the Support application provides the quickest way for problem
solutions, allowing you to send help requests to obtain direct service and support.

12.1 Support Screen Layout
The main section of the Support screen is divided into two sections. The narrow column
on the left is the main menu; selecting one subject from the main menu displays thecorresponding function interface on the right.

12.2 My Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the online registered account, including User Info,
Device Info, Update Info and Service Info.

12.2.1.1 Personal Info
The User Info and Device Info are both included under the Personal Info section.
User Info – displays detailed information of your registered online Autel account,such as your Autel ID, Name, Address and other contact information.



Device Info – displays the registered product information, including the Serial
Number, Registration Date, Expire Date, and Warranty Period.

12.2.1.2 Update Info
The Update Info section displays a detailed record list of the product’s software update
history, including the product serial number, software version or name, and the updatetime.

12.2.1.3 Service Info
The Service Info section displays a detailed record list of the device’s service history
information. Every time the device has been sent back to Autel for repair, the device’s
serial number and the other information, such as the fault type, changed components, or
system reinstallation will be recorded and updated to the associated online productaccount that will be synchronized to the Service Info section.

12.3 Training
The Training section provides quick links to Autel’s online video accounts. Select a video
channel by language to see all available Autel online tutorial videos on such topics as
product usage techniques and vehicle diagnostics practices.

12.4 Data Logging
The Data Logging section keeps records of all sent or unsent (saved) data loggings on
the diagnostic system. The support personnel will receive and process the submitted
reports through the Support platform. The solution will be sent back within 48 hours.
You may continue to correspond with Support until the issue is resolved.


To make a reply in a Data Logging session
1.

Tap on the Sent tag to view the list of submitted data loggings.

2.

Select the latest message from Support.

3.

Tap on the input field on the bottom of the screen, and enter your reply. Or tap
the Audio button to record a voice message, or tap the camera button to take ascreenshot.

4.

Tap Send to deliver your message to Support.

12.5 FAQ
The FAQ section provides you comprehensive and abundant references for all kinds ofquestions frequently asked and answered about the use of Autel’s online member
account, and shopping and payment procedures.


Account – displays questions and answers about the use of Autel’s online user
account.

Shopping & Payment – displays questions and answers about online productpurchase and payment methods or procedures.

86

13 Academy
Autel provides various tutorial articles and technical bulletins produced by top-notchtechnicians and product experts. Please view the materials that are saved on the tablet
or view technical articles from our online forum by clicking the links displayed under thisapplication.

14 Quick Link
The Quick Link application provides you with convenient access to Autel’s official website
and many other well-known sites in automotive service, which offers you abundant
information and resources, such as technical help, knowledge base, forums, training, andexpertise consultations.

Figure 14-1 Sample Quick Link ScreenTo open a quick link1.

Tap Quick Link on the MaxiSys Job Menu. The Quick Link application screen
displays.

2.

Select a website thumbnail from the main section. The Chrome browser islaunched and the selected website is opened.

3.

Now you can start exploring the website.

8815 MaxiScope
The MaxiScope application configures the MaxiSys Diagnostic Device to operate as an
automotive oscilloscope when used in combination with the MaxiScope module. Thisfunction provides all the features needed for performing electrical and electronic circuit
tests as well as monitoring signal activities on any modern vehicles, which shows youwhat is really going on with a vehicle’s electrical system
Please download the latest user manual for Autel MaxiScope device from www.autel.com.

89

16 Digital Inspection
The Digital Inspection application configures the MaxiSys Diagnostic Device to operate
as a digital video scope by simply connecting the tablet to a Digital Inspection Camera.
This function allows you to examine difficult-to-reach areas normally hidden from sight,
with the ability to record digital still images and videos, which offers you an economicalsolution to inspect machinery, facilities, and infrastructure in a safe and quick way.
NOTE
1.

The Digital Inspection Camera and its fittings are additional accessories, and need
to be purchased separately. Both sizes (8.5 mm and 5.5 mm) of the imager head are
optional and available for purchase.

2.

This function is compatible with the Digital Inspection Camera in models MV105S,
MV108S, MV105, and MV108.

3.

Connect the tablet with Digital Inspection Camera using the USB cable. For detailed
operation instructions, please refer to the Quick Reference Guide for the Digital
Inspection Camera.

90

17 Maintenance and Service
To ensure that the tablet and the combined VCI unit perform at their optimum level, we
advise that the product maintenance instructions covered in this section is read andfollowed.

17.1 Maintenance Instructions
The following shows how to maintain your devices, together with precautions to take.


Use a soft cloth and alcohol or a mild window cleaner to clean the touch screen of
the tablet.



Do not use any abrasive cleansers, detergent, or automotive chemicals to the tablet.



Maintain the devices in dry conditions and keep them within normal operating
temperatures.

Dry your hands before using the tablet. The touch screen of the tablet may not work
if the touch screen is moist, or if you tap the touch screen with wet hands.



Do not store the devices in humid, dusty or dirty areas.

Check the housing, wiring, and connectors for dirt and damage before and after eachuse.

At the end of each work day, wipe the device housing, wiring, and connectors clean
with a damp cloth.



Do not attempt to disassemble your tablet or the VCI unit.



Do not drop or cause severe impact to the devices.



Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger and accessories will void thelimited product warranty.



Ensure that the battery charger does not come in contact with conductive objects.



Do not use the tablet beside microwave ovens, cordless phones and some medicalor scientific instruments to prevent signal interference.

17.2 Troubleshooting Checklist
A.

When the tablet does not work properly:

Make sure the tablet has been registered online.

Make sure the system software and diagnostic application software are properly
updated.



Make sure the tablet is connected to the Internet.

Check all cables, connections, and indicators to see if the signal is being
received.

B. When battery life is shorter than usual:This may happen when you are in an area with low signal strength. Turn off yourdevice if is not in use.

C. When you cannot turn on the tablet:Make sure the tablet is connected to a power source or the battery is charged.

D. When you are unable to charge the tablet:Your charger maybe out of order. Contact your nearest dealer.

You may be attempting to use the device in an overly hot/cold temperature.
Charge the device in a cooler or warmer area.

Your device may have not been connected to the charger properly. Check theconnector.

NOTE
If the problems persist, please contact Autel’s technical support personnel or your local
selling agent.

17.3 About Battery UsageYour tablet is powered by a built-in Lithium-ion Polymer battery. This means that, unlike
other forms of battery technology, you can recharge your battery while some charge
remains without reducing your tablet’s autonomy due to the “battery memory effect”
inherent in those technologies.

92

DANGERThe built-in Lithium-ion Polymer battery is factory replaceable only; incorrect replacement
or tampering with the battery pack may cause an explosion.
Do not use a damaged battery charger.

Do not disassemble or open crush, bend or deform, puncture or shred.

Do not modify or remanufacture, attempt to insert foreign objects into the battery,
expose to fire, explosion or another hazard.

Use only the included charger and USB cables. Failure to use Autel-authorized
charger and/or USB cables, may result in device malfunction or failure.

Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,or another hazard.

Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, andthe user suspects damage, take it to a service center for inspection.



The closer you are to your network’s wireless router, the longer your tablet usage
time because less battery power is consumed for the connection.

The battery recharging time varies depending on the remaining battery capacity.

Battery life inevitably shortens over time.



Since overcharging may shorten battery life, remove the tablet from its charger once
it is fully charged. Unplug the charger, once charging is complete.

Leaving the tablet in hot or cold places, especially inside a car in summer or winter,may reduce the capacity and life of the battery. Always keep the battery within normal
temperatures.

17.4 Service ProceduresThis section introduces information for technical support, repair service, and application
for replacement or optional parts.

17.4.1 Technical Support
If you have any question or problem on the operation of the product, please contact us.
Autel China Headquarters

Phone: +86 (0755) 8614-7779 (Monday-Friday, 9AM-6PM Beijing Time)

Email: support@autel.com

Address: Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan
Community, Xili Sub-district, Nanshan District, Shenzhen City, China
93

Web: www.autel.com

Autel North America

Phone: 1-855-288-3587 (Monday-Friday, 9AM-6PM Eastern Time)

Email: ussupport@autel.com

Address: 36 Harbor Park Drive, Port Washington, New York, USA 11050



Web: www.autel.com/us

Autel EuropePhone: +49(0)89 540299608 (Monday-Friday, 9AM-6PM Berlin Time)

Email: support.eu@autel.com

Address: Landsberger Str. 408, 81241 München, Germany

Web: www.autel.eu

Autel APAC
Japan:


Phone: +81-045-548-6282

Email: support.jp@autel.com

Address: 6th Floor, Ari-nadoribiru 3-7-7, Shinyokohama, Kohoku-ku, Yokohamashi, Kanagawa-ken, 222-0033 Japan

Web: www.autel.com/jp

Australia:


Email: ausupport@autel.com

Address: Unit 5, 25 Veronica Street, Capalaba

Autel IMEA


Phone: +971 585 002709 (in UAE)

Email: imea-support@autel.com

Address: 906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC, Dubai,
UAE

Web: www.autel.com

Autel Latin America
Mexico:94Phone: +52 33 1001 7880 (Spanish in Mexico)Email: latsupport@autel.com

Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco,
MexicoBrazil:

Email: brsupport@autel.com

Address: Avenida José de Souza Campos n° 900, sala 32 Nova Campinas
Campinas – SP, Brazil

Web: www.autel.com/br

17.4.2 Repair Service
If it becomes necessary to return your device for repair, please download the repair
service form from www.autel.com, and fill in the form. The following information must be
included:Contact name

Return addressTelephone numberProduct name

Complete description of the problem



Proof-of-purchase for warranty repairsPreferred method of payment for non-warranty repairs

NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or withapproved credit terms.
Send the device to your local agent, or to the below address:
Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community,
Xili Sub-district, Nanshan District, Shenzhen City, China

17.4.3 Other Services
You can purchase the optional accessories directly from Autel’s authorized tool suppliers,
and/or your local distributor or agent.
95

Your purchase order should include the following information:
Contact information

Product or part name

Item description

Purchase quantity96

18 Compliance Information
FCC Compliance

FCC ID: WQ8MAXISYSMS908S

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. Thisequipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, theuser is encouraged to try to correct the interference by one or more of the following
measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party responsible forcompliance could void the user’s authority to operate the equipment.
SAR:
The radiated output power of this device is below the FCC radio frequency exposure
limits. Nevertheless, the device should be used in such a manner that the potential forhuman contact is minimized during normal operation.
The exposure standard for wireless devices employs a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests
for SAR are conducted using standard operating positions accepted by the FCC with thedevice transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR levelof the device while operating can be well below the maximum value. This is because thedevice is designed to operate at multiple power levels so as to use only the power
required to reach the network. To avoid the possibility of exceeding the FCC radio
frequency exposure limits, human proximity to antenna should be minimized.

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19 Warranty
19.1 12-Month Limited Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retailpurchaser of this MaxiSys Diagnostic Device that should this product or any part thereofduring normal usage and under normal conditions be proven defective in material orworkmanship that results in product failure within twelve (12) months period from the dateof purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts) with
Proof of Purchase, at the Company’s option, without charge for parts or labor directly
related to the defect(s).
NOTE
If the warranty period is inconsistent with local laws and regulations, please comply withthe relevant local laws and regulations.
The Company shall not be liable for any incidental or consequential damages arisingfrom the use, misuse, or mounting of the device. Some states do not allow limitation on
how long an implied warranty lasts, so the above limitations may not apply to you.
This warranty does not apply to:a)

Products subjected to abnormal use or conditions, accident, mishandling, neglect,unauthorized alteration, misuse, improper installation or repair or improper storage;b)

Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;c)Damage from exposure to excessive temperatures or extreme environmental
conditions;d)Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;e)

Defects in appearance, cosmetic, decorative or structural items such as framing andnon-operative parts.

f)

Products damaged from external causes such as fire, dirt, sand, battery leakage,blown fuse, theft or improper usage of any electrical source.

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IMPORTANT
All contents of the product may be deleted during the process of repair. You should createa back-up copy of any contents of your product before delivering the product for warranty
service.

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