１８. In Case of an Emergency◆ Tell the operator the following phrases calmly and clearly in Japanese.

(1) Call 119 for fires, injuries and sudden illnesses.
EnglishJapanese

Phone Number

FireKaji desu!

119Sudden Illness

Kyubyo desu!

119(2) Call 110 for traffic accidents, incidents or crimes.
EnglishIncident / Accident

Japanese
Jiken/ Jiko desu!

Phone Number
110

Emergency calls have no area code. Simply directly dial the 3 digits listed above.
＊From a pay phone, push the emergency red button hard before dialing.
Emergency calls are free of charge.
Phrases :The address is ○○○○ cho, ○○○○ chome, ○○○○ banchi.
Koko wa, ○○○○ cho, ○○○○ chome, ○○○○ banchi desu.
It is near ○○○○.
○○○○ no chikaku desu.
My name is ○○○○.
Watashi no namae wa ○○○○ desu.
The phone number is ○○○-○○○○.
Denwa bango wa ○○○-○○○○ desu.
＊ If you do not speak Japanese well, have someone nearby call.
＊ If the illness or injury is not serious, please go to the hospital on your own.
(There is an emergency medical clinic or a doctor-on-call available duringholidays and evenings.)

(3) AED
AED (Automated External Defibrillator) is a portable electronic device that
diagnoses and treats cardiac arrest by re-establishing an effective heart rhythm.
AED can be found in corporate and government offices, shopping centers, school,some homes and other places where a large group of people gather to prevent therisk of sudden death caused by an unexpected cardiac arrest. This device requiresvery little training to use.
How and When to Use (If an AED is available)①Someone passes out.
②Call an ambulance and have an AED ready. It is preferable to have someone help
you. (Call out to have as many people to help you) Decide and assign different
roles to those present, such as life-support, record keeper, phone-caller, one who
makes rounds, etc.
③Check his/her respiration within 10 seconds. (If possible check the pulse as well)④If his/her breathing has stopped, administer artificial respiration with cardiac
massage.
⑤When an AED has arrived, switch it on. Bare the victim's chest and attach theelectrode pads in the appropriate locations.
＊ AED should only be used for those who are unconscious and has stopped
breathing.
⑥After the AED is fully charged, press the button when instructed by the AED.
Continue giving cardiac massage.
⑦Do not remove the pads until the ambulance crew arrives. Do not turn off theswitch either.
＊ If you apply the electrode pads to an ordinary person who is not a victim, it
will not cause any harm.
(The AED will not operate if it analyzes the person as normal.)

4. Preparing for Natural Disasters◆ Earthquakes

When an earthquake occurs, it is crucial for each individual to remain calm andtake appropriate actions to minimize damage. In order to do so, it is important tobe prepared and know what to expect when an earthquake strikes.
① Prevent furniture and elevated furnishings from tipping over or falling down. i.e.
with clamps② Install catches on cupboards and cabinets to prevent them from easily opening.
③ Put anti-shatter film on glass to prevent scattering.

④ Prepare earthquake kits: cash, account book, personal seal (INKAN), flashlight,batteries, water bottles, work gloves, candles, lighters, first aid kit, portable radio,
food (cans, crackers, chocolate, instant noodles, etc.), can opener, baby bottles,
milk, disposable diapers, blankets, etc.
⑤ Find out where your local evacuation shelter is in advance (schools orcommunity centers).
water bottle

flashlightportable radio

candlesbatteries

personal seal
bankbookknife
canned foodwork gloves

crackers

lighter
chocolatecash
can opener

first-aid kit

baby
supplyclothes

instant noodles

blankethelmetWhen an Earthquake Occurs:①Stay calm and seek safety, such as under a sturdy desk or table.
Secure an exit. When you feel an earthquake, open a door right away. Thisensures an escape route after the earthquake over.
Do not rush outside. Put on your shoes and continue to stay calm after theearthquake.
②To prevent fire from starting, turn off and unplug all gas and electric power sources.
Put out any fires with water or a fire extinguisher and shout "KAJI" (fire) to
notify your neighbors and get help.
③Stay away froｍ narrow streets, walled streets, cliffs and river banks, for walls
may loosen and collapse, and the ground may be unstable in these areas.
④Evacuate by foot with minimal amount of personal belongings.
Do no evacuate by car. Cars will cause traffic problems. If you are near a beach,
evacuate to higher ground immediately to avoid possible tsunami (Tidal waves
caused by earthquakes) occurrences.

⑤Do not listen to rumors, but listen to the news on TV or radio broadcast.
Make telephone calls only when necessary and urgent. Do not call the fire
department, etc. to ask for news on disaster status as it will interfere with theirmain duty of extinguishing fires.
⑥Provide first aid for minor injuries amongst each other and participate inemergency relief activities.
In order to acquire first aid skills, take part in first aid lecture meetings held at
fire stations and other competent organizations.
⑦If you are driving a car when an earthquake strikes, immediately pull over to theside of the road or into a vacant lot and turn off your engine. Evacuate on foot,leaving the key in the car.

How to Confirm Family Members' Safety◇ Determine beforehand a place for the family to reunite when an earthquake◇has occurred.
Choose one of your relatives or friends (preferably someone not local) as acentral contract point for family safety information during an earthquake.

Know how to effectively use the NTT "Disaster Emergency Message Dial
171" (Japanese guidance only)
1. If you are in the disaster-stricken area and recording a message: Dial "171"→push "1"→record message→push your home phone number (0)◇2. If you are outside the disaster-stricken area and playing a message: Dial "171"→push "2"→push the phone number of the person you want to know if theyare safe (0)-◆ TYPHOONS AND FLOODS

The rainy season (TSUYU) in Japan lasts from June to October, and there will bemuch rain and typhoons (TAIFU). There is the possibility of serious damage fromflooding and destruction of homes, especially when typhoons hit land.
In the event of typhoon,① Pay close attention to weather bulletins in newspapers, radios and television.
② Prepare a shelter beforehand with emergency supplies such as a flashlight,
radio, etc.