Corporate Social Responsibility

Commitment to Be an Environment- andPeople-Friendly Department Store■Reduction and Recycling of Waste

J. Front Retailing is working with customers and suppliers torecycling.

We implement thorough waste separation to decrease ﬁnal waste and promoteconserve the global environment toward the building of a

Food waste is recycled as fertilizer by the garbage disposers installed insustainable society for the 21st century. Daimaru Matsuzakaya

stores. We also outsource the recycling of ﬁsh trimmings and food oil waste asDepartment Stores, which runs the core department store business,fertilizer, feed, biofuel and soap according to the output situation of each store.

operates an ISO 14001-based environmental management system
to continuously reduce the eﬀects on the environment.

■Reduction of Packaging Materials
We develop company-wide packaging standards and provide training

Environmental Policy of JFR Group
Recognizing our roles and responsibilities to hand down
the irreplaceable global environment to the next
generation, we at J. Front Retailing Group proactively
promote environment-friendly corporate management
toward the realization of a sustainable society withcustomers, suppliers and community members.

based on a smart wrapping manual so that all workers can pack in an
unwasted and appropriate manner. Our stores promote simple packaging
and one-bag campaign to put all stuﬀ in one bag with the cooperationof customers. We also develop and sell eco bags with a focus on
design and added value to oﬀer a department store-like shopping style.
Original eco bags with carbon oﬀsets
are sold in all 22 stores of Daimaru andMatsuzakaya. A carbon oﬀset fee of ¥50
per bag is added and we expect to reduce
CO2 emissions of about 14 kg per bag.

1. Recognizing the environmental impacts and their causes, we will

establish structures and systems to promote environmental
conservation activities through the business activities of the Group
companies and actively work on reducing environmental load.

■¥ 5 0 0 i n c l u d i n g t a x / T w o c o l o r s
including black and beige/

1 Eﬀective use of resources and energy
2 Reduction of CO2 emissions

Original eco bags

100% PET bottle recycled polyester

3 Waste reduction and recycling4 Provision of environment-friendly products, services and information
5 Promotion of environmental conservation activities
with customers, suppliers and community members

2 . We will comply with the requirements ofenvironmental laws, regulations and agreements.

3. We will raise awareness of environmental conservation through training
and educational activities to strengthen the foundations on which eachworker in the Group will tackle environmental tasks voluntarily.

4. We will make this environmental policy known to all workers of
the Group companies and make the policy available to the public.

■Oﬀering Environment-Friendly Lifestyles
We provide ideas for smart eco -friendly living as a priority item of theenvironmental activities in department stores. We oﬀer environment-friendly
products and services based on our own selection criteria, while actively
suggesting eco-friendly products to outside corporate customers andaccepting orders from them and organizing environmental events.
We also hold collection campaigns to collect unneeded clothing and shoes.
Daimaru Tokyo and Matsuzakaya Nagoya stores recycle collected items into
fuel in processing plants to help prevent global warming.

■Creating Comfortable and Customer-Friendly Stores
Daimaru and Matsuzakaya stores regularly carry out emergency drills for all■Energy Use Reduction

real-time alerts over the in-store PA system just as an earthquake starts.

By carefully controlling lighting and air conditioning as well as participating

AED (automatic external deﬁbrillator) units are installed in all stores andin various activities including cutting down on air conditioning in stores

about 1,400 employees from all stores have completed training in normal

during summer and the Light Down Campaign promoted by the Japanlifesaving so that we can provide an initial response in case ofDepartment Stores Association, all employees are making energy saving

emergencies. (Some stores that occupy as tenants share AED units witheﬀorts to reduce CO2 emissions and prevent global warming.

building owner companies.)

On the occasion of replacing equipment or opening new stores,
energy-eﬃcient appliances are introduced.

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workers and introduced the Earthquake Early Warning system* that issues＊This system is installed in all stores managed directly by Daimaru Matsuzakaya Department
Stores and Hakata Daimaru Tenjin store (except some stores that occupy as tenants).

Commitment to Community and Society●Cleaning Activities and Clean Campaign■Regional Revitalization

We are working with community groups to rid the streets of illegally

Daimaru and Matsuzakaya as community-based department storesparked bicycles and remove graﬃti, while cleaning the streets around

actively participate in creating pleasant and beautiful towns that attract

the stores on a regular basis.

people in cooperation with local people and governments and make●Environmental Study and Sales Experienceenvironmental eﬀorts that customers and local people can take part in.

Daimaru and Matsuzakaya stores accept local elementary and junior highschool students during spring consecutive holidays and summer vacation

Major participation in community eventsand providing opportunities to try outDaimaru

jobs in department stores.

Sapporo: Sapporo Snow Festival and YOSAKOI Soran Festival

This spring children selected from

Kobe: Kobe Luminarie and Motomachi East Jazz Picnic
Hakata Daimaru Tenjin: Hakata Gion Yamakasa Festival
Shimonoseki Daimaru: Shimonoseki Kaikyo Festival

among many applicants experiencedattendant jobs in elevators, behind theMatsuzakaya
Nagoya: Nagoya Festival,
Sakae Minami Music Festival,
Ikeda Park Summer Festival andDomannaka Festival
Ueno: Grand Festival of Gojo Tenjin Shrineand help their integrated learning by showing their environmental activities

Sapporo Snow Festival

information counters and on the in-store
PA systems in Matsuzakaya Nagoyaand Ueno stores.

Job experience of elementary school students(Matsuzakaya Nagoya store)■Social Action Programs

Shizuoka: Lovely Town Shizuoka (Seasonal events)
Takatsuki: Takatsuki Jazz Street
Nagoya Festival

Daimaru and Matsuzakaya continue the eﬀorts to widely contribute to
the communities using the department store s capabilities to draw
customers and transmit information.
Our stores organize charity bazaars, run fund-raising campaigns and●Rooftop Greening

Daimaru Kyoto and Kobe stores have open spaces covered with natural

participate in events in order to preserve the global environment, support

grass on the rooftop. They serve as urban oases where visitors can relax,

the regions suﬀering from severe hunger and poverty and enlighten

as well as reduce the heat-island eﬀect.

people for safe and healthy living.

Matsuzakaya Nagoya store will complete rooftop greening in about●Disaster Fund-Raising Campaigns

800-square-meter space in September as the 100th anniversary

When major disasters occur, we run fund-raising campaigns in storescelebration of Matsuzakaya. The store will also provide various

and oﬃces and donate relief money to the Japanese Red Cross Society

information on ﬂowers and greens including gardening schools and events.
Daimaru Kobe store also has a vegetable garden. During ﬁscal 2009,
20 children selected from among applicants harvested radishes andto send relief supplies to disaster areas.
●Collect PET Bottle Caps to Provide Vaccines to theWorld s Children Campaign

strawberries and made fruit tarts with the strawberries they picked. We

Daimaru and Matsuzakaya place collection boxes in their stores andhope it provides children with opportunities to learn the pleasure ofemployee facilities to collect PET bottle caps.

growing crops and the signiﬁcance of eating through the experiences ofplanting, harvesting and eating themselves.

The collected caps are sent to recycling companies through the NPO
Re Lifestyle and we donate the full amount paid for them to the NPO
Japan Committee Vaccines for theWorld s Children (JCV) to provide
vaccines to children around the world.
We launched this campaign in allstores in November 2009. Receivinga great deal of cooperation from
customers, a total of about 3,700,000

Rooftop green space, Matsuzakaya Nagoya store (image) Rooftop vegetable garden, Daimaru Kobe store

caps were collected up to May 2010.

Sakura Panda Collection Box(Daimaru Shinsaibashi store)

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