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はじめに毎年、多くの方が海外旅行に出かけられています。楽しく、安全に、そして安心して海外旅行をするためには、旅行先の人たちとのコミュニケーションが大切です。また、海外から日本を訪れる外国人旅行者も年々増え、外国人旅行者と接する機会も広がっています。
このような状況から、英語学習は、より身近で実践的なものが必要とされています。
観光英語の特徴は、旅行や観光の際のさまざまな場面での専門的な用語や言い回しなどが含まれた英語で、一般的に中学・高校で習う英語とは一味違ったものとなっています。本書では、観光英語検定試験 3 級レベルの内容に準拠し、観光・旅行に必要となる初歩的な英語および日常英会話を扱っています。
旅行業や観光業を目指す学生の方は、もちろんですが、英語で接遇する機会は、さまざまな仕事のなかで今後ますます増えていくこととなるでしょう。そのような際にも観光英語の学習が役立ちます。様々な場面で必要となる英語力を、この観光英語の学習を通して身につけていただ
き、社会の中で、生活の中で役立てていただくことを願っています。
編著者

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CONTENTS

Travel in General

PART ONE

Unit 1
Unit 2

TravelJobs and People

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旅行 ................................... 7
業務と職員 ..................... 15

Traveling Abroad

PART TWO

旅行一般

海外旅行

Unit 3

Getting on the Plane 搭乗する .......................... 22

Unit 4At the Immigration and Customs			

出入国管理と税関にて .... 29

Unit 5At the Airport

空港にて .......................... 36

Unit 6

Hotel (Accommodations)

Unit 7

Restaurant (Breakfast and Fast Food)

Unit 8Sightseeing

観光 ................................. 59

Unit 9Shoppingショッピング ................... 69

Unit 10Transportation

交通機関 .......................... 75

Unit 11

Problems and Complains

ホテル .............................. 42
レストラン....................... 52

問題と苦情....................... 81

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Additional Unit

Traveling in Japan 国内旅行 ..... 89
1Transportation from the Airport to the Hotel ..... 902

At a Hotel: Explaining a Key Card ............................ 91

3

At a Hotel: Departure by Taxi ....................................... 92

4

Greeting a Guest at the Ryokan ................................. 93

5

How to use a Ryokan Bath.............................................. 95

6Dinner Service at the Ryokan ....................................... 977Japanese Restaurant ............................................................. 98

8Gifts and Souvenirs ............................................................. 100

9Bullet Train Tickets ............................................................... 102

10Taking a Taxi............................................................................... 103

11Sightseeing ................................................................................. 104

12City Tours in Tokyo .............................................................. 106【付録】 Countries and Currencies ..... 109

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P A R T

O N EUnitTravel in General

旅行

1 TravelHong Kong

1Rhodes Island

VOCABULARYCD01• Fill in the blanks to match the English phrases with their
Japanese equivalent.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

() travel() travel
travel ()travel（）() ticket() check
airport ()boarding（）
foreign ()passport and ()agent
overseasair
passcurrency
personal

海外旅行
国内旅行
旅行案内所
旅行会社
国際航空券
個人小切手
空港税
搭乗券
外貨
旅券と査証

bureautax

domestic
visa
Unit 1 • Travel

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2CONVERSATION• Listen to the dialog and fill in the blanks.

CD02

A:
traveled a lot?
B : Yes.
A : Where?
B:been to many places in Japan: Hokkaido, Nagano,Izu...
A : How about foreign countries?
to a foreign country?
B : Yes, Ito Thailand.
A : What did you do there?
B : I saw someandin Bangkok.
And I went to thein Phuket. It was
A : How long did youthere?
B : Fordays.
• Listen to the dialog again and answer the questions.

.

CD

02

CD

03

1. Where has the man been in Japan?

2. Which foreign country has the man been to?

3. What did he do there?

4. How long did he stay there?

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3

LISTENING• Listen to the short conversations and write where the person
wants to go and why.
1.

Destination:

CD

04

Reason:2.

Destination:

CD

05

Reason:3.

Destination:

CD

06

Reason:4.

Destination:

CD

07

Reason:Unit 1 • Travel

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4

READING
Dynasty Tours

Great African
Balloon Safaris

Deluxe Short Hong Kong Tour

Fantastic Sightseeing,Shopping, and Restaurants
Three Nights at the Gorgeous
PENINSULA HOTEL(all meals and tax included)
Day One: Arrival and City TourIncluding the wonderfulnight view from Victoria
PeakDay Two: Lantau Island
Visit the beautiful beaches
and Po Lin Monastery
Day Three: Free Time for Shopping
Day Four: Free Time and Departure

For a unique adventure overthe beautiful natural sceneryand animals of Kenya.
Ride high in a balloon and enjoy
the wonderful view.
See lions and other animals.
Itinerary:
7:30 Take oﬀ
7:30-8:30 In the balloon
8:30 Landing
8:45-10:00 Champagne breakfast
Price: 1200 Kenya Shillings
Contact: Great African Tours
Reservations Oﬃce40531 Nairobi, Kenyatel. 24860/24869

Temple Tours3-Day Aegean Cruise
Course: Athens (Piraeus) to Mykonos Island to Rhodes Island to Athens
Daily Departures
Fantastic views of Greek Islands
Cruising on the beautiful Aegean Sea
All meals and drinks included
Free time on Mykonos Island and Rhodes Island
Visit the beautiful beaches, pretty towns, and interesting markets
Contact your travel agent for more information

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Part 1
Read the brochures on page 10 and answer the questions.
1. On which tour can you stay in a gorgeous hotel?
2. Which tour has a beautiful view of a large city?
3. On which tour do you sleep on a ship?
4. Which tour is best if you like animals?
5. On which tour can you eat Greek food?
6. Which tour is the longest?

The shortest?
7. Which tour would you like to take? Why?

Part 2
Read and answer the true (T) or false (F) questions. Try to readquickly.

CD08

Marco PoloIn 2011, almost 16,990,000 Japanese people traveled to foreign countries,*and many more people took trips in Japan. Traveling is very popular. It is also veryeasy. We can use trains, buses, planes, or ships. For example, we can go to New Yorkor Paris in about twelve hours by plane. Many people take trips to go sightseeing,
5go shopping, or play sports.
But many years ago, traveling was not so easy. Very few people traveled. It
was expensive. Only rich people or businessmen traveled.
Unit 1 • Travel

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Marco Polo was not a businessman,
but his father was. He and his father lived
in Venice, in northern Italy. Marco wasonly seventeen years old when he wentwith his father to China. They left Venice 5
in the year 1271 and they arrived inChina in 1275, four years later! First they
traveled by ship from Venice to Jerusalemand Turkey. Then they traveled across Asia by horse and on foot.
Marco Polo lived in China for seventeen years. He studied the Chinese 10
language and worked for the emperor of China, Kublai Khan. He visited many
countries during his time in Asia. He saw beautiful natural scenery and strange andinteresting cities, temples, and food. He was the first European to travel to manyof these countries. He also loved to listen to travel stories. He listened to many
people talk about travel and he wrote everything down in his diary. He was the first 15
European to hear about places like Java (Indonesia), Burma (Myanmar), andZipangu (Japan).
In 1292, Marco Polo and his father left China. They arrived back in Venicein 1295. This time, the trip took only three years!
During the last part of his life, Marco Polo wrote a book about his travels. 20
His book was very popular in Europe. His stories and maps helped other Europeanstravel to East Asia. He died in 1324 when he was seventy years old.
* 法務省入国管理局「日本人出国者数」より

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1. T / F

In 1994, very few Japanese made international trips.

2. T / F

Marco traveled to Venice when he was 17 years old.

3. T / F

Marco stayed in China for 17 years.

4. T / F

Marco heard stories about Java and Japan.

5. T / F

Marco loved to travel and he loved to listen to stories of travel.

6. T / F

It took Marco and his father four years to get to China from Venice.

7. T / F

Marco wrote a book about his trip to China.

8. T / F

Marco had an interesting life.

PART ONE • Travel in General

13.10.22 3:51:57 PM5WRITING• Write the English equivalent for the following sentences.
1. 外国へ行ったことがありますか。
2. ロンドンへ行きたいです。
3. どうしてロンドンへ行きたいのですか。
4. ロンドンにはたくさん観光名所があるからです。
5. だれといっしょに行きますか。

6ROLE-PLAY

Part 1
Ask your classmates where they want to go and why.

Part 2
Where do you want to go? Fill in the blanks. Write two countries
or cities you want to go to and why.
1. I want to go to2. And I want to go tobecause
becauseUnit 1 • Travelbasic.indd 131313.10.22 3:51:57 PMPart 3
Interview your partner using the questions in the conversation on
page 8.
Domestic Trip
#1

Domestic Trip#2

Overseas Trip
#1

Destination

Length of Stay

Activities

Words and Phrases
Adventure

14
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itinerary

名 旅程

Aegean Sea (the) エーゲ海

landing

名 着陸

brochure

名 小冊子、パンフレット

monastery

名 修道院

destination

名（旅行などの）目的地・行き先

natural scenery

自然の景色

emperor

名 皇帝、天皇

northern Italy

イタリア北部

expensive

形 高価な

on foot

歩いてfantastic

形 空想的な、夢のようなreason

名 理由fill in

記入する

sightseeing

名 観光、見物for example

例えばtemple

名 寺院、神殿foreign

形 外国のview

名 眺め、景色

名 冒険

PART ONE • Travel in General

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P A R T

O N E

Unit

Travel in General

Jobs andPeople

21

業務と職員

VOCABULARY

CD09• Fill in the blanks to match the English phrases with their
Japanese equivalent.
1.
2.
3.
4.
5.
6.
7.
8.
9.

(customs (flight (front ((house (station (((10. （attendantinspector
sales

入国管理官) oﬃcer)

税関検査官)) clerk) clerk))) person)

客室乗務員）

booking
keepertransfer

フロント係
予約係
清掃係（ホテル）
駅長
販売員
案内係
赤帽

deskmasterusher

immigration
porter

Unit 2 • Jobs and People

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13.10.22 3:51:58 PM2CONVERSATION• Listen to the CD and practice the dialog.

CD10Passenger :《To the porter》Could you carry the baggage?
Porter: Yes, sir. How many pieces of baggage do you have?

Passenger : Two, including one bag over there. Please handle it with care，because it is fragile．
Porter: OK. Donʼt worry about it. Where shall I carry your baggage?
Passenger : To the American Airlines check-in counter.
Porter: So you have to go to Gate 20 of the AA check-in counter.
Passenger : Thank you.
Porter: The check-in will start very soon.
Passenger : What should I do next?
Porter: All you have to do is wait for the check-in．
Passenger : Thank you. This is for you.《He gives the porter a tip.》
Porter: Thanks. Have a nice flight!

3

LISTENING

Part 1
Listen to the people talking. What are their jobs? Write thename of each job.

CD

111.
2.
3.
4.

16
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PART ONE • Travel in General

13.10.22 3:51:59 PMPart 2[Dictation Puzzle]

Listen to the words on the CD and write them in the blanks.
The four words are hints. Look at the four words and try toguess the corresponding job.
#1

#2

#3#41)

1)

1)

1)

2)

2)

2)

2)

3)

3)

3)

3)

4)

4)

4)

4)

job:

job:

job:

job:

4

CD

12READING

Part 1
Read about these eight people.
1.

2.

CD

13

Hi. Iʼm Peter. I work for Qantas. Itʼs an
Australian Airline. Iʼm a flight attendant.
I serve passengers meals and drinks.

Hello. My name is Begonia Sagala andI work at the airport in Madrid. I helppeople to find hotels and transportation.
Iʼm a tourist information clerk. And I
can also give advice on places to visit.

Unit 2 • Jobs and People

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3.

Hello. My name is Christine Howarthand Iʼm a front desk clerk at the Strand
Palace Hotel in London. I greet guests.
I tell guests which room they are in andgive them their room keys.

4.

Hi, Iʼm Cheryl Frank. Iʼm a waitress in
the Ocean Terrace restaurant at the Grand
Hotel in Honolulu. I ser ve guests
breakfast. I serve a lot of coﬀee and fruitjuice.

5.

Hello. My name is Willian Singer andIʼ m an immigration officer. I work atVancouver International Airport. I checkpassports. I ask people questions when
they enter Canada.

6.

Hello. My name is Ben Clark. I ʼ m acustoms inspector at Vancouver International Airport. I wear a uniform. I checkbaggage.

7.

Iʼm Matt Leon. Iʼm Canadian, but I workin a large hotel in London. Iʼm a porter.
I carry guests ʼ luggage to their rooms.
Guests usually give me a tip.

PART ONE • Travel in General

13.10.22 3:52:00 PMMy name is Helen Smythe and I work at
the Strand Palace Hotel in London. Iʼm acashier. Guests come to me to pay for
their hotel rooms. I can also exchange
travelerʼs checks for British pounds.

8.

Part 2
Where do they work? Write the job names fromboxes.

In a hotel

In a restaurant
or in a shop

Part 1in theAt an airport
or on a planePart 3
Each job description in Part 1 is missing one sentence (marked).Choose the sentence that fits and write it in the description
in Part 1 .
a) Most people pay their hotel charges by credit card.
b) I work on a plane.
c)

I start work very early.

d) I ask people many questions about their baggage.
e) I use a computer to check reservations.
f)

I ask people about the purpose of their visit and the length of their stay.

g) I give people information and brochures.
h) They give me £1 for each piece of luggage.
Unit 2 • Jobs and People

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5WRITING• Write the English equivalent for the following sentences.
1. 出入国管理官は乗客の旅券と査証を調べます。
2. 搭乗手続き係員が搭乗券を乗客に手渡しました。
3. 飛行機が離陸してから、客室乗務員は乗客に飲み物を出しました。
4. 税関検査官は国際空港で荷物を 2 個検査しました。
5. ホテルの会計は日本円を米ドルに交換しました。

6

PAIR WORKPart 1Work with a partner. Which jobs do you and your partner think aremost interesting? Least interesting?

Most Interesting
Why?

Least InterestingWhy?

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PART ONE • Travel in General

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Part 2Work with a partner. Which job would you like to do? Which job
wouldn’t you like to do?
1.

I would like to be a2.

I wouldnʼt like to be a

becausebecauseWords and Phrases
airlinepassenger

名 乗客pay (paid, paid)

動 支払う

plane

名 飛行機

railway

名 鉄道

British pounds ( £) 英国ポンド（貨幣単位）

rate

名 料金

cashier

名 現金出納系、レジ係、会計

reservation

名 予約check

動 調べる

sales clerk

販売係

customer

名 顧客、お得意様

serve

動 給仕する、食べ物を配る

customs

名 税関

tip

名 チップ

currency

名 通貨

tourist information office/center

名 航空会社

baggage / luggage

名 手荷物

B & B (bed and breakfast)
朝食付き宿泊、朝食付の民宿

currency exchange section 両替所

旅行案内所

exchange

動 交換する、両替する

transportation

fit

動 合致する

traveler's checkgreet

動 歓迎する、迎える

immigration

名（出）入国管理・審査

uniform

名 制服

job description

職務内容説明書

youth hostel

ユースホステルmeal

名 食事

名 交通機関、乗り物

旅行小切手、トラベラーズチェック

Unit 2 • Jobs and People

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