PeopleCertMembership
User Guide

peoplecert.org

Contents

01. Introduction to PeopleCert Membership402. Beneﬁts of PeopleCert Membership603. How Do I Become a Member?

804. Membership Options

1005. PeopleCert Membership Features

12

5.1

Overview

13

5.2

My Resources

13

5.3

My Certiﬁcates

15

5.4

My Trainings

17

5.5

Exam History

1706. Managing your Membership

18

6.1

Memberships

19

6.2

Purchase History

19

6.3

Personal Information

19

01

Introduction
to PeopleCertMembershipBecome a PeopleCert
Member and Turn Learning
Into a Lifetime Adventure!
PeopleCert Membership is our commitment
to lifelong learning and professional
excellence. It represents a vibrant communityof professionals beyond traditional learning
boundaries, in pursuit of continuous learningand career advancement.
PeopleCert Membership is equipping you
with the tools and skills you need to take yourcareer to the next level and stand out among
your peers!

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Beneﬁts ofPeopleCertMembership

CERTIFICATION SUPPORT
Get prepped for success with a Mock Exam

Test your knowledge under exam conditions to alleviate stress, build conﬁdenceand ensure you do your best on exam day.

Sit your exam stress-free with Take2

Maximize your chances of success with while enjoying peace of mind, knowingthat you’ll get a second chance if you don’t get a satisfactory result on your ﬁrst try.

Take advantage of Learning & Exam Resources

Find Exam Tips & Tricks, Video Tutorials, Glossaries, Quick Reference Guides
alongside everything else you might need to support you as you discover new
learning paths, frameworks, certiﬁcations and training opportunities.

Harness the Power of Digital Badges
Display your achievements using digital badges.

Keep Your Certiﬁcations Current

Maintain your certiﬁcations by earning Continuous Professional Development(CPD) points.

CONTINUOUS PROFESSIONAL DEVELOPMENT SUPPORTSkill Up with Professional Resources

Access a library of templates, tools, templates, job proﬁles, and guides for ITSM
and Project Management.

Excel with Practice Guides

Utilise the 34 ITIL 4 Practice Guides and attend the respective Masterclass series
to learn how to apply them. Gain exclusive access to the PRINCE2 7 AI Practice Guide.

Masterclass series and webinars

Participate in masterclasses and webinars, connect with your peers, learn fromindustry experts, and earn CPD points at the same time!

Enhance Decision-Making with Reports and Case Studies
Accelerate your decision-making by utilising reports and case studies for digital
governance and transformation.

Be ‘In the Know’ with Articles & Blogs

Stay updated with industry news and professional development topics, fromMarket Trends to Expert Interviews, Soft Skills, and Professional Development.

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How do I become
a Member?

PeopleCert Membershipis accessible to everyone!
Everyone with a PeopleCert username and password
is now part of the PeopleCert family and has access to ourfree resources as an Essential member.
Members that want to make the best out of theirmembership, are invited to upgrade to our Plus model.
As a Plus member, you get full access to our tools andresources, as well as the opportunity to promote yourachievements, and keep your certiﬁcations current bycollecting Continuous Professional Development points!
Here’s how it works:

Are you a PeopleCert account holder?
Whether you have sat for an Exam with PeopleCertor have created an account in the past, you are alreadya PeopleCert Essential member!
Just log in with your existing PeopleCert credentials
and navigate through the abundance of free material
available to you.
Upgrade to our Plus plan and get full access to a wealthof resources.

Do you want to join as a new member?
Just visit peoplecert.org/membership, select between
the Essential and Plus plans and start exploring thebeneﬁts of PeopleCert Mamebership for your career!

If you have an Exam Voucher from one of our Accredited
Training Organisations, please redeem your voucher
through the PeopleCert Candidate Account.

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04

MembershipOptions

We welcome everyone interested
in participating in the PeopleCertcommunity.
The PeopleCert Membership offers
two plans: Essential and Plus
Essential Plan
Free for anyone with a PeopleCert account.
With your Essential Plan, you are able to manage all
the certiﬁcations, training, and exam material you haveacquired either from peoplecert.org or via an Accredited
Training Organisation. It also gives you access to anabundance of free content to kickstart your learning journey
and professional development.

Plus Plan
Available upon a monthly or annual subscription, thisplan offers you full access to exclusive content designedto help you excel in your profession, further develop yourskills, and enhance your decision-making process!
Plus Members also have access to exclusive webinars
and masterclasses, and to the CPD platform to keep theircertiﬁcates current and share their achievements, proﬁleand digital badges.

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PeopleCert
Membership
Features5.1 Overview
The Overview area is your starting point for PeopleCert Membership.
Here you can:redeem your Exam voucher from an Accredited Training
Organisation
schedule your Exam and access any Exam related
information
get started and stay updated with important resources
In the Overview area you will also be prompted to complete
your Proﬁle. This information is mandatory. It is essential forsitting your Exam and will also help us provide you with amore personalised and helpful experience in all yourinteractions with PeopleCert.

5.2 My Resources
The Resource Hub is your gateway to a wealth of content and tools,
all designed to enhance your professional skills and career progression.
Explore our diverse categories:
Learner Resources
Jumpstart and elevate your learning with a mix of Syllabi,
Tips & Tricks, Sample Papers, Video Tutorials, Glossaries,and Quick Reference Guides. Perfect for mastering
existing frameworks or exploring new ones.
Practitioner Resources
Access a suite of expert-designed tools to optimise yourwork outcomes. This includes ITIL 4 Practice Guides tohelp you in designing and monitoring services, Templates
for key processes like communication plans and RACI
matrices, and detailed Job Role proﬁles. Plus, get
exclusive access to the PRINCE2 7 AI Practice Guide!
Research, Case Studies & Reports
Delve into our collection of industry research,
benchmarking reports, and real-life case studies.
These resources are essential for informed
decision-making in governance and digitaltransformation.

13Articles
Stay informed and ahead with a rich selection of articles
covering Enterprise Topics, Market Trends, Expert
Interviews, and Soft Skills. These resources are crucial for
ongoing professional development.
WebinarsEngage with industry leaders in our frequent live webinars,
discussing the latest industry trends and hot topics.
Easily explore PeopleCert Membership resources with theseconvenient features:
1. Filtering Options
by Resource Type
Select topics within each category that match yourinterests.
by Certiﬁcate
Find resources relevant to speciﬁc PeopleCert Certiﬁcations.

2. Search functionality
Quickly locate resources using keywords in the search bar.
3. Bookmarking
Save resources for later review with the bookmark feature.
4. Liking Resources
Contribute to the community by liking valuable content,
helping others identify useful resources.
5. Sharing
Amplify your learning experience by sharing resourceson social media.

5.3 My Certiﬁcates
My Certiﬁcates is the place to manage all your PeopleCert
Certiﬁcations, CPDs, and Digital Badges.
Certiﬁcations
Overview
Easily view all your PeopleCert certiﬁcations.
Status Check
Each certiﬁcate's status is displayed with a colour-coded
bar and label (ACTIVE, NOT CURRENT) for quick reference.
Direct Access
Click "View Certiﬁcate" to see individual certiﬁcates.
Click "Hard Copy Request" to obtain a physical copyof your certiﬁcate with the "Get hard copy" option.
CPD Logging
Record your Continuous Professional Development (CPD)
points via the "Log CPD" button.
Continuous Professional Development (CPD)
Tracking
In your CPD area you can view every certiﬁcate that you
have already acquired against the PeopleCert's four
Recertiﬁcation Suites.
By clicking the "+" button, on the right side of every Suite,
you can view your CPD track record.
CPD Management
In each year of the timeline, you must add the amountof CPD points required to keep your certiﬁcates current,
even after the end of their expiration date.
To add CPD points, just click the "Add CPD" button andcomplete the form with the necessary input. For detailed
information, you can also visit our CPD guide andPeopleCert’s policy around recertiﬁcation.
In case you are not eligible to add CPDs for a certiﬁcate,
you will get a "Sit an Exam" message.

15PeopleCert Membership introduces new ways to shareyour achievements with the world! Not only can you shareyour Certiﬁcation and Digital Badges (via shareable links,downloads, and through your social media platforms or
email signature), you can also build and share your Public
Proﬁle with the information and achievements you select.
Your Public ProﬁleYour Personal Proﬁle is a special area in your PeopleCertMembership which you can build up by adding yourproﬁle picture and the Digital Badges you wish topromote.
How to build your Public ProﬁlePromote your achievements across various platforms.
Share your Digital Badges on social media, in emails, or as
direct links. You can also download them for ofﬂine use.
Once you complete these actions, this information willshow up on your Public Proﬁle.
Sharing your Public Proﬁle and your Digital Badges
By default your Public Proﬁle is not activated, meaningthat no one apart from you can view it.
To activate and share your Public Proﬁle, visit your
Personal Info page and change the Proﬁle status toActive. You can now share the link to your Public Proﬁlewith anyone in your Professional network.
Once you activate your PeopleCert Public Proﬁle, youhave full control of when and where you share yourachievements. You can also select to share either yourwhole Proﬁle or each Digital Badge individually from yourPublic Proﬁle.
Activating your Proﬁle can be an essential step to engage withother professionals within the PeopleCert Membership global
community, accompanied with the protection of your personal data.

5.4 My Trainings
Access all active Ofﬁcial Training Materials.

5.5 Exam History
Exam History hosts all your past exams, either Certiﬁcation
Exams or Mock Exams in chronological order.
From Exam History you can review your results, download
your statement of results, or share it via email to anorganisation, an academic institution, or speciﬁc people.

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Managing yourMembership6.1 My Membership
Access the Memberships section for a user-friendly andinformative interface, equipped with all necessary tools toreview your current plan, Essential or PeopleCert Plus.
Stay informed about your Renewal Date
Upgrade or Downgrade
Select Monthly or Annual Payments
Manage your Payment Information

6.2 Purchase History
In your Purchase History you can review all the details ofyour orders with PeopleCert and download a receipt in .PDF
format.

6.3 Personal InformationiThis is where you can manage and edit the information you
share with PeopleCert.
Upload Proﬁle Pic
Set your Public Proﬁle status to Active or Inactive.
Copy the link to your Public Proﬁleand share with the world.
Fill in your Personal Information and Address
which are used for examination purposes.
Complete your Profession and Additional Info sectionwhich will help us provide you with a more
personalised experience.
Grab your Candidate ID
for any communications with PeopleCert.

Thank you for considering PeopleCert Membership for yourprofessional growth. Our team is ready to assist with any
inquiries or support you might need. For further information,please contact us at customerservice@peoplecert.org.
We're excited to be a part of your learning journey andlook forward to helping you achieve your career goals!

19peoplecert.org | info@peoplecert.gr