MONITORINGIMMIGRATION DETENTION
Practical ManualCOPYRIGHT © 2014, Association for the Prevention of Torture (APT) and United
Nations High Commissioner for Refugees (UNHCR).
All rights reserved. Materials contained in this publication may be freely quoted or
reprinted, provided credit is given to the source. Requests for permission to reproduce
or translate the publication should be addressed to the APT and UNHCR.
Layout & Design: BakOS DESIGNThis Manual is available online at:
http://www.refworld.org/docid/53706e354.html
and at: www.apt.ch/publications

MONITORINGIMMIGRATION DETENTION
Practical manualACKNOWLEDGMENTS
The early drafts of this Manual were prepared by Eve Lester, consultant,and revised by Edouard Delaplace and Tanya Norton from APT. The
Steering Committee comprised Barbara Bernath (APT), Alice Edwards(UNHCR), Grant Mitchell (IDC), Tanya Norton (APT) and Ariel Riva
(UNHCR). The Manual benefited from a broad consultation with a wide
number and range of international, regional and national bodies andstakeholders including international and national monitoring bodies,
United Nations Special Procedures, international organisations andcivil society. APT, IDC and UNHCR express their gratitude to all theexperts who contributed to this new publication.

4

FOREWORD BY THE UNITED NATIONS HIGHCOMMISSIONER FOR REFUGEES
Out of sight, but not out of mind
Locking up persons fleeing for their lives or at risk of persecution
has become, in some countries, a routine – rather than exceptional –response of governments to managing their borders. It is particularly
alarming that children and families are not exempted from thisexpanding practice, and some spend long periods behind barbed wireor iron bars. Oftentimes, asylum-seekers and refugees are detainedin maximum security prisons, alongside very dangerous individuals,
or live in substandard conditions, and are treated as though they had
committed a criminal offence. At times, they are essentially ‘removed’
from society by being located in remote areas, such as deserts, borderareas or even off-shore islands, and out of reach of regular monitoringand inspection. Such places and treatment are not compatible with theuniversal right to seek asylum, the right that lies at the centre of my
Office’s work.
Although irregular migration can challenge border integrity, as wellas the efficient functioning of asylum systems, governments have an
obligation to treat asylum-seekers as well as migrants in a humane anddignified manner. Regardless of their immigration or asylum status,
asylum-seekers and migrants, like all human beings, are entitled tobenefit from the ancient writ of habeas corpus, or the right not to bedetained arbitrarily or unlawfully. Asylum-seekers in detention areamong the most vulnerable people with whom UNHCR staff comesin contact. Monitoring makes sure that while they may be out of sight,
their circumstances are not out of our minds.
This Monitoring Manual was produced jointly by my Office, theAssociation for the Prevention of Torture (APT) and the International
Detention Coalition (IDC). It hopes to strengthen the monitoring capacityof not only UNHCR protection staff, for whom detention monitoring isa regular and important protection activity, but also of other actors and5bodies with national and/or international mandates to visit places ofimmigration detention.
The principles and standards set out in this Manual are both preventativeand corrective in orientation. Monitoring can help prevent human rights
violations at either an individual or systemic level, and it can highlightareas that need improvement to ensure the full respect of fundamental
rights to dignity and humane treatment. Access to detention facilities isa first step to preventing abuse.
Offering a practical methodology for carrying out detention monitoring,and drawing on up-to-date international and regional human rights andrefugee law standards, the Manual is a step-by-step guide for monitors
to use, which they can carry with them to detention facilities. It can also
be used as a checklist for governments and detention centre staff as tosome best practices, as well as the standards they need to apply at allstages of the detention process. The Manual complements UNHCR’s
Guidelines on the Applicable Criteria and Standards relating to theDetention of Asylum-Seekers and Alternatives to Detention (2012), andbuilds on the APT and IDC’s expertise and prolific work in monitoring
forms of detention and in advocating for alternatives to detention,
respectively. I commend the Manual to you.

António Guterres
United Nations High Commissioner for Refugees

6SUMMARY OF CONTENTS

1. INTRODUCTION TO THE MANUAL.......................................................... 19
1.1 Why Monitor? Why this Manual?.........................................................................21
1.2 Who is this Manual for?........................................................................................22

2. DETENTION IN THE IMMIGRATION CONTEXT....................................... 27
2.1 Why are People Detained?...................................................................................28
2.2 Who is Detained?.................................................................................................28
2.3 Where are People Detained?...............................................................................29
2.4 For How Long are People Detained?...................................................................30
2.5 Who Detains?.......................................................................................................30
2.6 Immigration Detention and the International Legal Framework...........................31

3. IMMIGRATION DETENTION: A MONITORING METHODOLOGY........... 35
3.1 M
 onitoring Places of Detention in the Immigration Context................................36
3.2 D
 eveloping a Monitoring Strategy: Key Elements................................................43
3.3 Preparation of the Visit.........................................................................................49
3.4 The Conduct of a Visit..........................................................................................54
3.5 After the Visit........................................................................................................747

4. WHAT ASPECTS OF IMMIGRATION DETENTION TO EXAMINE........... 89
4.1 Detention and Immigration Procedures...............................................................89
4.2 Treatment and Safeguards.................................................................................113
4.3 Safety, Order and Discipline..............................................................................123
4.4 Material Conditions............................................................................................130
4.5 Activities.............................................................................................................143
4.6 Health Care........................................................................................................159
4.7 Personnel / Staffing............................................................................................172
4.8 Persons in Situations of Vulnerability/ Risk........................................................179

ENDNOTES................................................................................................... 197

ANNEXES..................................................................................................... 207
Annex I: Glossary of key terms................................................................................207
Annex II: Selected Reference Materials...................................................................213

8

TABLE OF CONTENTSACRONYMS AND ABBREVIATIONS..........................................................................14

1. INTRODUCTION TO THE MANUAL.......................................................... 19
1.1 Why Monitor? Why this Manual?.........................................................................21
1.2 Who is this Manual for?........................................................................................22

2. DETENTION IN THE IMMIGRATION CONTEXT....................................... 27
2.1 Why are People Detained?...................................................................................28
2.2 Who is Detained?.................................................................................................28
2.3 Where are People Detained?...............................................................................29
2.4 For How Long are People Detained?...................................................................30
2.5 Who Detains?.......................................................................................................30
2.6 Immigration Detention and the International Legal Framework...........................31

3. IMMIGRATION DETENTION: A MONITORING METHODOLOGY........... 35
3.1 M
 onitoring Places of Detention in the Immigration Context................................36
3.1.1 The Challenges of Monitoring Immigration Detention................................36
3.1.2 What does it Mean to Monitor Immigration Detention?..............................37
3.1.3 Monitoring Immigration Detention: Vulnerabilities......................................39
3.1.4 Obtaining Access for the Purposes of Monitoring......................................40
3.2 D
 eveloping a Monitoring Strategy: Key Elements................................................43
3.2.1 Understanding the Overall Immigration Detention Context........................43
3.2.2 Defining Clear Monitoring Goals and Objectives........................................449

3.2.3 Setting an Overall Timeframe for the Monitoring Programme....................44
3.2.4 Selecting Places of Detention on which to Focus......................................44
3.2.5 The Nature and Duration of Monitoring Visits.............................................45
3.2.6 The Frequency of Monitoring Visits............................................................46
3.2.7 The Composition and Size of the Monitoring Team....................................46
3.2.8 Coordination between Visiting Bodies........................................................48
3.3 Preparation of the Visit.........................................................................................49
3.3.1 Research, Gather and Collate Information.................................................50
3.3.2 Define the Specific Objective(s) of the Visit................................................51
3.3.3 Make Sure the Monitors are Well Prepared................................................52
3.3.4 Ensure Material and Logistical Preparation................................................52
3.4 The Conduct of a Visit..........................................................................................54
3.4.1 Initial Talk with the Head of the Centre.......................................................56
3.4.2 Overview of the Premises and Observations..............................................58
3.4.3 Reviewing Registers and other Documents................................................60
3.4.4 Observing Procedures................................................................................60
3.4.5 Interviews with Detainees...........................................................................62
3.4.6 Interviews with Staff....................................................................................72
3.4.7 Final Meeting with the Head of the Centre.................................................73
3.5 After the Visit........................................................................................................74
3.5.1 Set up a Team Debriefing and Debriefings for Members............................75
3.5.2 Analysis and Internal Document.................................................................76
3.5.3 Reporting....................................................................................................76
3.5.4 Making Recommendations.........................................................................79
3.5.5 Dissemination of Reports............................................................................82
3.5.6 Follow up to Reports and Recommendations............................................82
3.5.7 Evaluating and Reviewing the Monitoring Process....................................84
3.5.8 Possible Additional Follow up Strategies...................................................8410

4. WHAT ASPECTS OF IMMIGRATION DETENTION TO EXAMINE........... 89
4.1 Detention and Immigration Procedures...............................................................89
4.1.1 D etention Procedures and Access to Alternatives to Detention.................90
4.1.2 Access to a Lawyer.....................................................................................94
4.1.3 Arrival and Reception..................................................................................96
4.1.4 Transfer(s)..................................................................................................102
4.1.5 Access to Asylum/Protection Procedures................................................104
4.1.6 Requests and Complaints........................................................................106
4.1.7 Release and After-Care.............................................................................108
4.1.8 Removal, Deportation and Repatriation Procedures................................110
4.2 Treatment and Safeguards.................................................................................113
4.2.1 Torture and other Ill-treatment..................................................................114
4.2.2 Isolation and Solitary Confinement...........................................................117
4.2.3 Means of Restraint and Use of Force.......................................................120
4.3 Safety, Order and Discipline..............................................................................123
4.3.1 Disciplinary Procedures............................................................................123
4.3.2 External Inspection...................................................................................125
4.3.3 Bullying and Victimization.........................................................................127
4.3.4 Handling Emergencies..............................................................................129
4.4 Material Conditions............................................................................................130
4.4.1 Accommodation........................................................................................131
4.4.2 Food and Drinking Water..........................................................................135
4.4.3 Sanitation and Hygiene.............................................................................138
4.4.4 Clothing.....................................................................................................140
4.4.5 Cash and Possessions.............................................................................141
4.5 Activities.............................................................................................................143
4.5.1 Visits and Communication with the Outside World..................................143
4.5.2 Education and Skills Development...........................................................148
4.5.3 Work and Remunerated Activities.............................................................150
4.5.4 Outdoor Exercise, Leisure and Cultural Activities.....................................151
4.5.5 Religion.....................................................................................................154
4.5.6 Welfare and Counselling...........................................................................157

11

4.6 Health Care........................................................................................................159
4.6.1 Access to Medical Care............................................................................159
4.6.2 Medical Staff.............................................................................................165
4.6.3 Special Needs of Women and Babies......................................................167
4.6.4 Persons with mental health issues...........................................................170
4.7 Personnel / Staffing............................................................................................172
4.7.1 Staff–Detainee Relationships and Security...............................................173
4.7.2 Staff Recruitment, Training and Conduct..................................................176
4.8 Persons in Situations of Vulnerability/ Risk........................................................179
4.8.1 Basic Principles........................................................................................179
4.8.2 Children.....................................................................................................181
4.8.3 Unaccompanied or Separated Children...................................................184
4.8.4 Women......................................................................................................186
4.8.5 Persons with Mental or Physical Disability...............................................189
4.8.6 Trafficked Persons....................................................................................191
4.8.7 Victims of Torture and Trauma..................................................................192
4.8.8 Stateless Persons.....................................................................................193
4.8.9 LGBTI Persons..........................................................................................194

ENDNOTES................................................................................................... 197

ANNEXES..................................................................................................... 207
Annex I: Glossary of key terms................................................................................207
Annex II: Selected Reference Materials...................................................................213

12

LIST OF BOXES
Box 1.1 Immigration Detention........................................................................................20
Box 1.2 Objectives of the Manual...................................................................................26
Box 2.1 UNHCR Detention Guidelines............................................................................32
Box 3.1 Monitoring . .......................................................................................................36
Box 3.2 Aspects of Detention to be Monitored...............................................................38
Box 3.3 Access to Places of Detention...........................................................................41
Box 3.4 Guiding Principles of Monitoring.......................................................................42
Box 3.5 Frequency of Visits ...........................................................................................47
Box 3.6 Profile of the Monitoring Team ..........................................................................48
Box 3.7 Initial Talk with Head of Centre .........................................................................57
Box 3.8 Security Considerations . ..................................................................................59
Box 3.9 Registers ...........................................................................................................61
Box 3.10 Protecting Sources and Information ...............................................................63
Box 3.11 Selecting Interviewees.....................................................................................66
Box 3.12 Introduction to the Interview............................................................................68
Box 3.13 Aides Memoires ..............................................................................................69
Box 3.14 Recording Devices ..........................................................................................70
Box 3.15 Interpreters . ....................................................................................................71
Box 3.16 After the Visit . .................................................................................................75
Box 3.17 Internal Documentation ..................................................................................77
Box 3.18 Five General Principles of Reporting ..............................................................78
Box 3.19 The Double SMART Model .............................................................................81Box 3.20 Evaluation of a Monitoring Visit.......................................................................85

13

ACRONYMS AND ABBREVIATIONSACHR	OAS (Organization of American States) American Convention on Human
Rights (1969)
ACHR AP	OAS American Convention on Human Rights Additional Protocol in the
Area ​of Economic, Social and Cultural Rights (1988)
ACHRP	​AU (African Union) African Charter on Human and Peoples’ Rights (1981)
APT Association for the Prevention of Torture
ASP	UN Protocol against the Smuggling of Migrants by Land, Sea and Air,
supplementing the United Nations Convention against Transnational
Organized Crime (Anti-Smuggling Protocol) (2000)
ATP	​UN Protocol to Prevent, Suppress and Punish Trafficking in Persons,
Especially Women and Children, supplementing the United Nations
Convention against Transnational Organized Crime (Anti-Trafficking
Protocol) (2000)
BPP	UN Body of Principles for the Protection of All Persons under Any Formof Detention or Imprisonment (1988)
BPTP	​UN Basic Principles for the Treatment of Prisoners (1990)
BPUFF	UN Basic Principles on the Use of Force and Firearms by Law
Enforcement Officials (1990)
BR	​UN Rules for the Treatment of Women Prisoners and Non-custodial
Measures for Women Offenders (the “Bangkok Rules”) (2010)
CAT	​UN Committee against Torture
CCLEO	​UN Code of Conduct for Law Enforcement Officials (1979)
CCPR	​UN Human Rights Committee
CDR	​Cartagena Declaration on Refugees (1984)
CEDAW	UN Convention on the Elimination of All forms of Discrimination against
Women (1979)

14

CERD UN Committee on the Elimination of Racial Discrimination
CESCR	​UN Committee on Economic, Social and Cultural Rights
CFREU	​Charter of Fundamental Rights of the European Union (2000)
CMCoE	​Committee of Ministers of the Council of Europe
CMW	​UN Convention for the Protection of the Rights of All Migrant Workers
and Members of their Families (1990)
CoE Council of Europe
CoE-TGFR CoE Twenty Guidelines on Forced Return (2005)
CPT	European Committee for the Prevention of Torture and Inhuman or
Degrading Treatment or Punishment
CRC UN Convention on the Rights of the Child (1989)
CRC-GC	General Comments to the UN Convention on the Rights of the Child(1989)CRIHL ICRC, Customary Rules of International Humanitarian Law
OAUR	AU Convention Governing the Specific Aspects of Refugee Problems in
Africa (1969)
CRPD	​UN Convention on the Rights of Persons with Disabilities (2006)
CSR UN Convention relating to the Status of Refugees (1951)
CSSP	UN Convention relating to the Status of Stateless Persons (1954)
DOM	World Medical Assembly – Declaration of Malta on Hunger Strikers(1991) (revised in 1992 and 2006)
DOT	World Medical Assembly – Declaration of Tokyo (1975) (revised in 2005
and 2006), Guidelines for Physicians Concerning Torture and other Cruel,
Inhuman or Degrading Treatment or Punishment in Relation to Detention
and Imprisonment
ECHR	European Convention for the Protection of Human Rights andFundamental Freedoms (1950)

15

ECPT	​European Convention for the Prevention of Torture and Inhuman or
Degrading Treatment or Punishment (1987)
EPR	​European Prison Rules (2006)
ERTG	​Equal Rights Trust, Guidelines to Protect Stateless Persons from
Arbitrary Detention (2012)
EU-RD	European Union, Directive 2013/33/EU of the European Parliamentand Council laying down standards for the reception of applicants forinternational protection (recast) (2013)
IACPPT	​OAS Inter-American Convention to Prevent and Punish Torture (1985)
IACPPEVAW	OAS Inter-American Convention on the Prevention, Punishment andEradication of Violence against Women (1994)
ICCPR UN International Covenant on Civil and Political Rights (1966)
ICESCR	UN International Covenant on Economic, Social and Cultural Rights(1966)
ICPPED	UN International Convention for the Protection of All Persons from
Enforced Disappearance (2006)
ICRC International Committee of the Red Cross
IDC International Detention Coalition
ILO International Labour Organization
IOM International Organization for Migration
LGBTI Lesbian, Gay, Bisexual, Transgender and Intersex
NGO Non-governmental organization
NHRI National Human Rights Institution
NPM National Preventive Mechanism, under the OPCATOAS Organization of American States
OHCHR Office of the UN High Commissioner for Human Rights

16

OHCHR-TG	OHCHR, Recommended Principles and Guidelines on Human Rights
and Human Trafficking (OHCHR Trafficking Guidelines) (2010)
OPCAT	UN Optional Protocol to the UN Convention against Torture (2002)
PBPPDLA	OAS/IACHR Principles and Best Practices on the Protection of Persons
Deprived of Liberty in the Americas (2008)
PPMIHC	UN Principles for the Protection of Persons with Mental Illness and the
Improvement of Mental Health Care (1991)
PME UN Principles of Medical Ethics (1982)
PSR UN Protocol relating to the Status of Refugees (1967)
RPJDL	UN Rules for the Protection of Juveniles Deprived of their Liberty (1990)
SMR	UN Standard Minimum Rules for the Treatment of Prisoners (1955)
SPT	UN Subcommittee for the Prevention of Torture, under OPCATSR Torture	UN Special Rapporteur on Torture and other Cruel, Inhuman or
Degrading Treatment or Punishment
SRHRM UN Special Rapporteur on the Human Rights of Migrants
SRTP​	UN Special Rapporteur on Trafficking in Persons, especially women andchildren
UDHR UN Universal Declaration of Human Rights (1948)
UNCAT	UN Convention against Torture and Other Cruel, Inhuman or Degrading
Treatment or Punishment (1984)
UNHCR Office of the United Nations High Commissioner for Refugees
UNHCR–DG	​UNHCR Guidelines on the Applicable Criteria and Standards relating to
the Detention of Asylum-Seekers and Alternatives to Detention (2012)
UNICEF United National Children’s Fund
WGAD UN Working Group on Arbitrary Detention
WMA World Medical Association
YP	​Yogyakarta Principles on the Application of International Human Rights
Law in relation to Sexual Orientation and Gender Identity (2007)17

18

INTRODUCTION TO THE MANUAL

1INTRODUCTION
TO THE MANUAL“

1

	There is no empirical evidence that detention
deters irregular migration, or discourages
persons from seeking asylum.
Global Roundtable on Alternatives to Detention of Asylum-Seekers, Refugees, Migrants
and Stateless Persons: Summary Conclusions, UNHCR / OHCHR, July 2011.

“	Migrants who are detained find themselves in anespecially vulnerable situation, as they may not speak
the language and therefore understand why they aredetained, or be aware of ways to challenge the legality of
their detention […] migrants in detention are frequently
denied key procedural safeguards, such as prompt accessto a lawyer, interpretation/translation services, necessary
medical care, means of contacting family or consular
representatives and ways of challenging detention.
Special Rapporteur on the Human Rights of Migrants, UN Human Rights Council,
A/HRC/20/24, §15, April 2012.

19

BOX 1.1 IMMIGRATION DETENTION refers to the deprivation of an individual’s
liberty, usually of an administrative character, for an alleged breach of the conditionsof entry, stay or residence in the receiving country.

The rights to liberty and security of person are fundamental humanrights, reflected in the international prohibition on arbitrary detention,and supported by the right to freedom of movement. While States havethe right to control the entry and stay of non-nationals on their territory,
this right needs to be exercised while respecting refugee and humanrights law standards.1
Today the use of immigration detention as a migration management tool
is on the rise in a large number of countries. The detention of asylumseekers and migrants2 represents a growing human rights challenge
worldwide, despite detention only being permitted as a matter ofinternational law where it is necessary, reasonable, and proportionate to
the legitimate purpose to be achieved, and then only after less coercive
alternatives have been found not to be suitable in each individual case.
In reality, asylum-seekers and migrants are at times subjected toarbitrary and/or unlawful detention. They may be detained without
proper procedures or in conditions that do not meet minimum standards
and are unsuited to their particular circumstances. While practices
and conditions of detention vary widely between countries and even
within countries at different detention facilities, an endemic problem
in the immigration context is that detention can, whether intentionallyor otherwise, have the effect of denying access to procedures that are
critical for resolving the immigration status of the detainee, often with farreaching human rights consequences. In this connection, administrative
and/or judicial review of different forms of immigration detention may
not be available. In practice, many governments do not take proper or
adequate account of the special or particular protection needs or theindividual vulnerabilities of certain categories of immigration detainees.3
20

INTRODUCTION TO THE MANUAL

Immigration detainees are in a position of vulnerability, being outside
their countries of origin or nationality, and unfamiliar with the legal
context, or even the applicable language. They may have taken longand traumatic journeys to reach the country, including in the case of
refugees, having fled their countries of origin on account of persecution,
serious human rights violations or conflict.
Finally, immigration detention is often characterized by little or no
independent oversight, especially in border zones. In some countries,
immigration detention has historically been one of the most opaqueareas of public administration.

1

1.1 WHY MONITOR? WHY THIS MANUAL?
Transparency and independent oversight of the public administration of
a State are critical parts of any system based on principles of democracy
and the rule of law. This is especially true in the case of monitoring thepower of the State to deprive anyone of their liberty, not least in thecontext of immigration detention. Detention is a deprivation of liberty.
It must, therefore, comply with the relevant safeguards provided ininternational law. In this context, the principal objective of this Manualis to provide a practical tool for building and strengthening monitoring
and/or inspection capacities of organizations and individuals visiting
places of immigration detention.
The very fact that places of immigration detention are visited by monitoring
bodies can open up the closed world of custody and contribute toincreasing transparency and accountability and strengthening publicconfidence. These visits can also have an important deterrent effectand reduce the risk of human rights violations such as torture andinhuman and degrading treatment.
A fundamental premise of monitoring is that it ought to take place in thecontext of a preventive approach, which seeks to avert human rights
violations at either an individual or systemic level before they happen.
21

Detention monitoring also takes a corrective approach, highlighting
areas where improvement is needed. In practice, this means that the
Manual offers a practical methodology for identifying and documenting
situations where immigration detention conditions fail to meet minimum
international standards. Within this broad scope, this Manual will enable
monitoring visits to be consistent, effective, independent and evidencebased and, it is hoped, thereby improve conditions of immigration
detention and avert the risks of arbitrary or unlawful detention, tortureand other forms of ill-treatment, and refoulement.4
Preventive visits are part of an on-going and constructive dialogue with
relevant authorities, providing concrete recommendations to improvethe detention system over the short and long term. They can take place
before, rather than in response to, any specific event or complaint. Visits
can take place at any time, even when there is no apparent problem.
It is important to be aware that visits for the purpose of individual
casework can provide information about more systemic or structuralissues, and specifically in the immigration context may raise issues of
the adequacy of mechanisms for referral to asylum or other procedures.

1.2 WHO IS THIS MANUAL FOR?
This Manual is for anyone or any institution carrying out immigration
detention visits. There are different types of monitoring depending on
the mandate and purpose of the monitoring body. Some bodies focus
on handling individual cases or applications; others take a more generalapproach, looking at systemic and structural issues.
In the context of immigration detention, an increasing number of monitoring bodies have access to immigration facilities. These include UNHCR itself, as well as other international, regional and national bodies as follows:22

INTRODUCTION TO THE MANUALINTERNATIONAL LEVELèThe UN Subcommittee for the Prevention of Torture (SPT): The
UN Optional Protocol to the Convention against Torture and other
Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT)5
establishes a dual system of preventive visits ‘undertaken byindependent international (SPT) and national bodies (NPMs) toplaces where people are or may be deprived of their liberty, inorder to prevent torture and other cruel, inhuman or degrading
treatment or punishment.’ The SPT is composed of 25 independent
experts and can monitor places of detention, including immigration
detention, in any State Party to the OPCAT.

1

è UNHCR: As part of its supervisory responsibility over state
implementation of international instruments relating to asylumseekers and refugees, and pursuant to its mandate for theinternational protection of refugees, UNHCR has a particular role toplay in monitoring immigration detention. UNHCR’s 1950 Statutecalls on all States to cooperate with the Office in the exercise of its
functions, while States Parties to the 1951 Convention relating to
the Status of Refugees (CSR) and/or the 1967 Protocol are in fact
obliged to cooperate with the Office, including providing UNHCR
with access to places of detention as well as to asylum-seekers
and refugees in detention.6
è Human Rights Council Special Procedures can visit places ofimmigration detention.7 These include the Special Rapporteurs
on Torture, on the Human Rights of Migrants, and on Trafficking
in Persons, Especially Women and Children, and the Working
Group on Arbitrary Detention (WGAD). These mechanisms canonly carry out on-site visits with the prior authorization of the State
concerned.

23è The International Committee of the Red Cross (ICRC) has been
the leading body monitoring places of detention in the context ofarmed conflicts, in its role of visiting prisoners of war. Later, themandate was extended, allowing it to visit detainees, with theagreement of the concerned government, during internal troubles
or tensions. This includes places of immigration detention.
REGIONAL LEVELè The African Commission including the Special Rapporteurs on
Refugees, Asylum-Seekers and Internally Displaced Persons in
Africa and on Prisons and Conditions of Detention in Africa.
è The Inter-American Commission on Human Rights including theRapporteurships on the Rights of Migrants and on the Rights of
Persons Deprived of Liberty.
è The European Committee for the Prevention of Torture (CPT)
was the first body set up specifically to carry out preventive visits
to all places of detention in Member States of the Council ofEurope, including immigration detention. The CPT carried out its
first visits in 1990.8
NATIONAL LEVEL9
è National Preventive Mechanisms (NPMs): OPCAT States
Parties are obliged to maintain, designate or establish functionallyindependent and suitably staffed and resourced NPMs for theprevention of torture. States Parties are obliged to grant NPMs
access to all places of detention. This necessarily includes placesof immigration detention. In these cases, the NPM has a direct
mandate to undertake unannounced visits to places of detention
and make recommendations regarding the respect of rights ofpersons deprived of their liberty. The NPMs are expected to
become a critical complement in monitoring immigration detention.
Indeed, a significant number of NPMs already perform this role,24

INTRODUCTION TO THE MANUAL

in some cases to considerable effect. Under article 19(c) of the
OPCAT, NPMs can also ‘submit proposals and observations
concerning existing or draft legislation.’è National Human Rights Institutions (NHRIs) have a broad
mandate to monitor and promote human rights including those that
occur in places of detention. They often have active monitoringroles, including in the context of immigration detention. Some haveproduced a body of invaluable literature and documentation on
immigration detention and represent an important resource in thedevelopment of any monitoring programme. Many governments
have designated an NHRI as NPM under the OPCAT.

1

è Non-governmental organizations (NGOs) in some countries haveauthorization to monitor places of detention. Monitoring by civil society is usually characterized by a large degree of independence of theauthorities. Because of their independence, their findings and reports
often get a great deal of publicity. However, the legal basis for monitoring can often be weak, based on an oral or written agreement withthe concerned ministries, or even an individual minister. This leaves
the monitors dependent on the political will of the authorities. In somecountries, lack of funding even for travel costs can make the task ofconsistent monitoring very challenging for such independent groups.
è Parliamentarians in a large majority of countries have broad
powers to visit places where persons, including migrants, aredeprived of their liberty.10 In some countries, this also includes theright to carry out unannounced visits.
None of the existing mechanisms operate in a vacuum and all of them
have a specific value added to the complex system of the protection
and promotion of human rights. This means that visiting bodies needto look at ways of cooperating and sharing information and, in somecases, reports. Many already coordinate their activities to good effect.

25

BOX 1.2

OBJECTIVES OF THE MANUALThe specific objectives of the Manual are:
è To provide a practical tool to assist visiting bodies to monitor all aspects ofimmigration detention;
è To improve the quality, consistency and effectiveness of immigration detention
monitoring;è To provide a framework and benchmarks for monitoring immigration detention
conditions that are universally relevant, while encouraging monitors to be mindfulof the particularities of the situation they are monitoring;è To enable visiting bodies to identify persons in immigration detention who are, or
may be, entitled to international protection or other means of regularizing theirstatus and to ensure that their particular needs are met;
è To provide guidance for follow up interventions, including the establishment ofreferral mechanisms to appropriate organizations and service providers;è To promote cooperative and complementary monitoring practices between
different visiting bodies at the national level, as well as between regional andinternational bodies.

26

DETENTION IN THE IMMIGRATION CONTEXT

2 ETENTION IN THE
D
IMMIGRATION CONTEXT“	In order not to violate the right to liberty and securityof person and to protect against arbitrariness, detentionof migrants must be prescribed by law and necessary,reasonable and proportional to the objectives to be achieved.

“

Special Rapporteur on the Human Rights of Migrants. A/HRC/20/24, §9, April 2012.

2	If there has to be administrative detention, the principle ofproportionality requires it to be the last resort. Strict legal
limitations must be observed and judicial safeguards beprovided for. The reasons put forward by States to justify
detention, such as the necessity of identification of the
migrant in an irregular situation, the risk of absconding,or facilitating the expulsion of an irregular migrant who
has been served with a removal order, must be clearly
defined and exhaustively enumerated in legislation.
WGAD, Report to the Thirteenth Session of the Human Rights Council,
A/HRC/13/30, January 2010.

Immigration detention is generally administrative in character (though
in some contexts it can follow a criminal conviction). Unlike detention
within the criminal justice system, it is not meant to be punitive in either
purpose or effect. It is, therefore, incumbent on the State to mitigate
the loss of liberty as far as possible by ensuring that the treatment
and conditions are respectful of the dignity and non-criminal status ofimmigration detainees.
27

2.1 WHY ARE PEOPLE DETAINED?
Although immigration detention may be permissible in an individual
case, governments often make broad policy justifications for systematic
detention of asylum-seekers and migrants that overshadow carefully
developed international standards and the requirement for an individual
assessment of the necessity to detain.11 Such policy justifications
regularly encompass claims of sovereignty, border control, national
security, public safety, and deportation or expulsion. While these policy
considerations form the backdrop to many government detention
policies, they cannot be used to support the blanket or across-theboard detention of asylum-seekers and migrants. Detention is also
used from time to time to provide a means to limit participation in or
engagement with society (both socially and economically), to inhibit
family reunion, to prevent or deter what is perceived to be undeservedor unjustified migration, and as a means to limit access to lawyers,
asylum/migration procedures, and others in the community. These
broad policy justifications for detention are not compatible with theinternational legal framework.

2.2 WHO IS DETAINED?
Persons detained in places of immigration detention may include
refugees, asylum-seekers, rejected asylum-seekers, stateless persons,trafficked persons, smuggled migrants, or irregular migrants generally.
People may be detained on account of a breach of their conditions ofstay (e.g. breach of a prohibition on the right to work, having absconded
from an asylum proceeding or having overstayed); because they are
subject to criminal charges or other administrative offences related, forexample, to unauthorized or irregular entry or stay; or on account of
expulsion/deportation procedures.
Detainees may be single men, women, as well as children, including
unaccompanied or separated children, and families. The experienceof immigration detention has been shown to cause severe physical28

DETENTION IN THE IMMIGRATION CONTEXT

and mental health problems and may trigger or aggravate a numberof existing vulnerabilities, in particular for those persons with special
needs. In all situations of immigration detention, visiting bodies havea critical role to play in monitoring the safety, security, treatment
and mental and physical health needs of detainees, as well as theirrepresentation and support needs.

2.3 WHERE ARE PEOPLE DETAINED?
A ‘place of immigration detention’ covers any place where a person
is deprived of liberty on the basis of his/her immigration status. Suchplaces may include:2è designated immigration detention centres;è removal or transit centres;è closed reception or processing centres;è semi-open centres from which day release is or may be permitted;
è airports, ports, transit and ‘international zones’, harbour facilities, islands;
è vehicles, aeroplanes, boats or other vessels;è prisons, police lockups, or police stations;è prisons or cells for military personnel, or military bases;è houses, hostels, hotels and other community-based locations whereresidents are not free to leave;è psychiatric institutions and hospitals;
è disused warehouses or private security company compounds;
è or any other place where people are physically deprived of their liberty.

Regardless of the place of detention in which an immigration detainee
is held, the detainee’s location must be duly recorded in a central
register and once detained, s/he is entitled to inform family members
or other appropriate persons of his/her precise location12 and place of29detention and of any subsequent transfers. In no case should the natureor location of the place of detention interfere with any of the rights of
the immigration detainee.

2.4 FOR HOW LONG ARE PEOPLE DETAINED?
Duration of detention varies enormously. In some jurisdictions, thenational legal framework is highly permissive, enabling people to bedetained for very long periods and sometimes indefinitely. Some of
the most egregious examples of indefinite detention have arisen in
the context of ad hoc detention practices. Where detention is for the
purposes of deportation only, the period of detention is more likely to
be shorter, justified only as long as the deportation is in process orremoval is reasonably foreseeable. However, where detention is for theduration of administrative and/or judicial procedures or removal is notpracticable, it can be significantly prolonged. In some jurisdictions, an
initial period of detention - for health, identity or security checks - isfollowed by a judicial or quasi-judicial decision to release or detain.
The duration of detention ought always to be of concern to monitors,
not least because of the deleterious effects on the mental and physicalhealth of detainees who are subject to prolonged or indefinite periodsof detention.13 At the same time, it would be dangerous to assume that
if detention is short-term, it accords with international human rights
standards. Maximum periods in immigration detention need to beestablished in law.14

2.5 WHO DETAINS?
Public authorities engaged in the practice of immigration detention may
include police, prison officers, immigration authorities, border guards,15
the military and security forces, or the navy and coastguard. Also,
some States outsource the immigration detention function to privatecompanies, which are often companies that run prisons.1630

DETENTION IN THE IMMIGRATION CONTEXT
2

Although the range of agents of detention gives rise to importantquestions of accountability, in no case can it be said that the State
relinquishes or divests itself of its responsibility to ensure that detention
in its territory or under its jurisdiction, power or effective control complies
with international and domestic legal standards.17 Some aspects ofdetention management, including the facility or administration of the
facility, might be privately managed and run. These private companies
might believe that they are not subject to oversight in the same way
as public or State institutions. It is important to inform such privateinterlocutors that human rights accountability and oversight apply
to all facilities, regardless of whether privately or publicly managed.
Moreover, it is also clear that responsible national authorities cannot
contract out of their obligations under international human rights andrefugee law and remain accountable as a matter of international law.
Accordingly, States need to ensure that they can effectively oversee
the activities of private contractors, including through the provision ofadequate independent monitoring and accountability mechanisms.18

2.6 IMMIGRATION DETENTION AND THE
INTERNATIONAL LEGAL FRAMEWORKInternational law provides that restrictions on liberty and the exceptionaluse of detention are only permissible when they are both legal andnon-arbitrary. The requirement of legality means that any restrictions,
including detention, may only be imposed on grounds prescribed bylaw and in accordance with procedures authorized by law.19 Therefore,
any immigration detention that is not specifically enumerated in States’
domestic law would necessarily be unlawful and impermissible.
The prohibition on arbitrary detention,20 meanwhile, requires a number of
additional safeguards to ensure fairness and non-discrimination. First,
the detention must be in pursuit of a legitimate purpose. ‘Legitimate
purposes’ in the context of immigration detention are the samefor asylum-seekers and migrants as they are for anyone else: whensomeone presents a risk of absconding from future legal proceedings31

or administrative processes or when someone presents a danger totheir own or public security.21 The criminalization of irregular entry ofasylum-seekers and migrants always ‘exceeds the legitimate interestof States’22 and will therefore be arbitrary.
Second, even assuming that the State has a legitimate purpose for thedetention, any immigration detention must be necessary, reasonable
and proportionate23 in all the circumstances of the case.24 This will
require an individualized assessment; therefore any group detention
decisions or discriminatory detention of asylum-seekers and migrants
will be arbitrary. These requirements of necessity, reasonableness, andproportionality apply to all persons subject to detention of any kind.
They apply to all persons subject to immigration detention, regardlessof immigration status.25
Finally, the detention must be subject to meaningful, enforceable andindependent periodic review.26

BOX 2.1

UNHCR DETENTION GUIDELINESIn the case of persons seeking international protection, UNHCR’s 2012 Guidelines on
the Applicable Criteria and Standards relating to the Detention of Asylum-Seekers
and Alternatives to Detention set out the international rules governing decisions todetain such persons and the standards of treatment they are entitled to, namely:è Guideline 1: The right to seek asylum must be respected.
è Guideline 2: The rights to liberty and security of person and to freedom of
movement apply to asylum-seekers.

32

DETENTION IN THE IMMIGRATION CONTEXTè Guideline 3: Detention must be in accordance with and authorized by law.
è Guideline 4: Detention must not be arbitrary, and any decision to detain must be
based on an assessment of the individual’s particular circumstances.
è Guideline 4.1: Detention is an exceptional measure and can only be justified fora legitimate purpose.
è Guideline 4.2: Detention can only be resorted to when it is determined to benecessary, reasonable in all the circumstances and proportionate to a legitimate
purpose.

2

è Guideline 4.3: Alternatives to detention need to be considered.
è Guideline 5: Detention must not be discriminatory.
è Guideline 6: Indefinite detention is arbitrary and maximum limits on detention
should be established in law.
è Guideline 7: Decisions to detain or to extend detention must be subject tominimum procedural safeguards.
è Guideline 8: Conditions of detention must be humane and dignified.
è Guideline 9: The special circumstances and needs of particular asylum-seekers
must be taken into account.
è Guideline 10: Detention should be subject to independent monitoring andinspection.

33

The national legal framework governing detention provides important
context for the purposes of monitoring. Monitors will not always be ina position to assess whether detention in any given case is arbitraryor unlawful; such an assessment is a question of both law and fact
and is ordinarily a matter for the courts. Nevertheless, even if such anevaluation is beyond the capacity or remit of the monitors, it is important
for them to be clear about the applicable legal standards and awareof the risk that detainees may be arbitrarily or unlawfully detained inplaces of immigration detention.
In particular, where detention in an individual case has been found to
be arbitrary or unlawful as a matter of domestic or international law, or
where there is known to be a more widespread or systemic problem ofsuch detention, the deprivation of liberty ought to be understood not
only as a violation of the prohibition on arbitrary or unlawful detention,
but also as providing a context in which there is an increased risk ofother violations of detainees’ rights, including torture and other illtreatment.

34

MONITORING METHODOLOGY

3

IMMIGRATION DETENTION: A
MONITORING METHODOLOGY

Monitoring immigration detention requires taking into account the
specificities of the detention regime in the monitoring strategy (sections
3.1 and 3.2).

3

Visiting places of detention is the principal means to access first-handinformation on the treatment of detainees, their conditions and thefunctioning of the places of detention. Carrying out visits is a three step
process that includes:
è The preparation of the visit (section 3.3)
è The conduct of the visit (section 3.4)
è The follow up to the visit (section 3.5)

35

3.1 MONITORING PLACES OF DETENTION
IN THE IMMIGRATION CONTEXT
3.1.1 The Challenges of Monitoring Immigration Detention
One of the key challenges to effective monitoring of immigration
detention is that legal frameworks in force in some countries may notmeet minimum international standards against arbitrary and unlawful
detention. This means that the central problem for the detainee may be
the detention itself. This is why this Manual regards monitoring the factof arbitrary and unlawful detention, and in particular the possibilities
of prolonged and/or indefinite detention, as equally as important as –and indeed integrally linked to – treatment and conditions of detention.
Of course, visiting bodies do not ordinarily have the power to order
the release of an individual from detention. In that sense, their role isusually limited to making recommendations and following up. Indeed,
they can make recommendations by identifying, documenting andreporting on the effects on detainees of the experience of detention(such as the duration of detention or access to procedures), andtherefore of deficiencies in the legal framework of detention. Referrals
to other bodies that have the authority and role to intercede on behalf ofindividuals in detention may be part of the follow-up strategy.
Other challenges in a given country relate to the scale of the problem,
including the number of people detained and the number of places ofdetention. Places of immigration detention that are located in remote

BOX 3.1

MONITORING

In this Manual, ‘monitoring’ describes the process of periodic or regular examinationof immigration detention through on-site visits. The examination can involve all or
certain categories of immigration detainee held in one or more types of detention,and may involve a single issue or be a more comprehensive visit.
36

MONITORING METHODOLOGY

or otherwise inaccessible areas also pose particular challenges.
Furthermore, denial of access to places of immigration detention, or
access with restrictions, represents a challenge in some contexts andwill also need to be a consideration when developing the monitoring
strategy.

3.1.2 What does it Mean to Monitor Immigration Detention?
Some organizations visit for the purpose of individual casework which
can provide information about more systemic or structural issues, andin particular in the immigration context may raise issues of the adequacyof referral mechanisms to asylum or other procedures.

3

An essential element within any monitoring system is frequent,unannounced visits by independent bodies to places where asylumseekers and migrants are held. Not only do such visits ensure a measureof accountability, they also serve an important preventive purpose suchas minimizing the risks of refoulement, illegal or unlawful deportation,27
torture or ill-treatment. On the other hand, visiting bodies may rely on
announcing visits in advance to ensure the presence of the person in
charge of the centre. Announcing visits can be a basis for establishinga constructive dialogue with the authorities, founded on mutual respect
and confidence. Deciding on what type of visit to conduct, and when,is a crucial element of developing a long-term monitoring strategy. Over
time the approach applied can create a change in culture on the part ofthe detaining body. All visits ought to be followed by written reports to thedetaining authorities and others, accompanied by recommendations.
A fundamental premise of monitoring is that it takes place in the context
of a preventive approach, which seeks to avert human rights violations
before they happen. Immigration detention monitoring can examinesome or all aspects of detention, and needs to recognize that they areinterconnected and, depending on the context, can mutually reinforce
or, equally, undermine or weaken protections against breaches ofstandards. The aim is to identify systemic or structural concerns.

37BOX 3.2

ASPECTS OF DETENTION TO BE MONITORED

Monitoring therefore examines the following aspects of detention:è The legal framework that establishes the basis for immigration detention.
è The administrative framework that governs the implementation of theimmigration detention scheme at an operational level.
è The living conditions of immigration detainees.
è The detention regime as regards activities.
è The treatment and care of immigration detainees.
è The day-to-day operation, organization and management of the place ofdetention and its effect on detainees, as well as staff.
è An immigration detainee’s access to professional care, advice and assistance,
including: • Medical care; • UNHCR, other international or non-governmentalorganizations and/or consular assistance; • Legal assistance.
è An immigration detainee’s access to: • Family; • Asylum and immigration
procedures; • Information relating to their rights and the basis for their detention;• Effective complaints mechanisms and remedies before a judicial authority.28
è The quality and character of relations between the immigration detainees, staff,
management and the detaining authorities; andè The staff–detainee ratio and staff working conditions.

38

MONITORING METHODOLOGY

By monitoring all these aspects of immigration detention, which together
give a picture of the overall conditions of detention and treatment ofdetainees, it is possible to determine whether the detention environment
presents risks of human rights violations and what steps need to betaken by authorities to respond to these risks.
It is important to remember that visits alone cannot solve all problems.
Some of the root causes of problems may lie in the legislation, thepublic policies or the institutions themselves.

3.1.3 Monitoring Immigration Detention: Vulnerabilities

3

Immigration detainees are vulnerable at many levels. In general,immigration detainees are deprived of their liberty for periods of nonspecific duration as a result of a lack of or unclear immigration status.
This lack of information about their individual situation increases theirvulnerability. They are outside their country of origin or former habitualresidence; they often do not speak the language and may not have astrong family or community support network available to them. Quite
apart from feeling unsafe in the immigration detention environment, theirsense of insecurity is often exacerbated by fear of what the future holds
and where that future will be. They may also believe, rightly or wrongly,that those who exercise power over them by detaining them also holdthe key to their future. There is a real risk that those on the upside of thepower equation may misuse the real or perceived implications of sucha power imbalance.
In addition, monitors need to be particularly alert to the issue of multiple
vulnerabilities. Immigration detainees are already in a vulnerable situationand this can be further exacerbated for persons with special needs orrisk categories (such as women, children, including unaccompaniedor separated children, members of different ethnic/tribal/social groups
detained together, victims of torture or trauma, persons with disabilities,
the elderly, LGBTI individuals, or those with urgent medical needs).29

39

3.1.4 Obtaining Access for the Purposes of Monitoring
This Manual is intended primarily for visiting bodies that already haveaccess to detainees and places of immigration detention by law
or by virtue of an existing or established mandate, memorandum of
understanding or other agreement.30
Where authorization is provided, it is essential that the terms andconditions of access are clearly outlined in writing to ensure that thenature and scope of the access is clear to all parties.
In addition, depending on the monitors’ strategy and mandate,
the possibility of bringing in electronic devices such as a camera orrecording equipment can be discussed. This has to be very carefully
assessed against needs and whether there is a real value added forachieving objectives.
Even with the broadest mandates, visiting bodies need to ensure thatthey use their authorization respectfully and strategically. Much will
depend on the strength and stability of the mandate, the agreement
reached with the authorities on access, the type of place of detention
and the issues that are being addressed.

40

BOX 3.3

ACCESS TO PLACES OF DETENTION

è Access to places:• access without restriction to allplaces of detention;• liberty to choose the places ofdetention to visit;• liberty to choose the locations
inside the place of detention to visit.

MONITORING METHODOLOGY

Drawing on existing mandates and monitoring standards, negotiation of the terms andconditions of access needs to address and, as far possible, incorporate the following:è Access to staff and others working
in the place:• private interviews with staff
members, if necessary with theassistance of an interpreter.

3è Access to all necessary
information:• all information on the immigration
è Access to detainees:detainees, including admission• private interviews with immigrationand medical registers and otherdetainees without witnesses, if
documents in line with datanecessary with the assistance of anprotection principles;interpreter;• Timing, length and notice of visits;• access to all detainees within the• visits may be with or without
place;
notice;• liberty to choose which detainees• visits with notice may be at shortwill be interviewed;
notice, liberty to decide the timing and• assurances that no sanction will
length of a visit, having regard to the
be ordered, applied, permitted,
need to respect the orderly operation ofor tolerated against any detainee
the place of detention at all times.
or member of his/her family who
communicates with the visiting body;andè Follow up to the visits, including theintent to produce a report (public or• the possibility to conduct follow-up
internal) on the findings of the visits.
visits.

41

BOX 3.4

GUIDING PRINCIPLES OF MONITORING

There are some overarching considerations when monitoring, namely: understanding
the context, knowing the standards, and staying within the mandate. Moreover there
are a number of guiding principles of monitoring, which visiting bodies need to keep
in mind and respect at all times. Set out below are the guiding principles consideredessential for the effective fulfilment of the monitoring responsibility, particularly inthe context of immigration detention. Adhering to these guiding principles minimizes
the risk of the monitoring process being ineffective or inadvertently heightening
tensions and anxiety in an immigration detention environment:• Do no harm!

• Be consistent, persistent and patient• Exercise good judgment• Be accurate and precise• Respect the authorities and the staff
in charge• Be impartial, objective andindependent• Respect the persons deprived of theirliberty• Be sensitive• Be credible• Be professional and behave withintegrity• Respect confidentiality• Be visible• Respect security
RESPECT THE “DO NO HARM” PRINCIPLE
Immigration detainees are particularly vulnerable and their safety always needs to be
kept in mind by monitors, ensuring they do not take any action or measure that could
endanger an individual or a group. Particularly in cases of allegations of torture or
ill-treatment, the principle of confidentiality, security and sensitivity needs to be kept
in mind.

42

3.2 DEVELOPING A MONITORINGSTRATEGY: KEY ELEMENTS

MONITORING METHODOLOGY

To maximize the preventive impact of detention monitoring, the specificcontext of immigration needs to be taken into account at an earlystage, especially when the visiting bodies are defining their monitoring
strategy, including a programme of visits.
The following elements ought to be considered when developing amonitoring strategy:

3.2.1 Understanding the Overall Immigration Detention Context

3

Monitors need to research and gather as much background informationas possible about the social, political and legal context in which
immigration detention takes place. This means:• Understanding the national legal framework of detention: it canbe helpful to list the international human rights instruments thatthe country in question has ratified and check whether these arereflected in the national laws.
• Understanding who is and who is not detained: are they mainly
asylum-seekers, stateless persons, trafficked persons, irregularmigrants, or other persons detained for immigration reasons? Thiscan be very revealing in terms of whether alternatives to detention
and pre-detention screening procedures are being applied
effectively. Likewise, the team will need to consider whether
the detainee cohort is composed partly, primarily or entirely ofpeople of particular national, ethnic, cultural, linguistic or religious
backgrounds. This will enable monitors to better understand andrespond to the needs and dynamics of the detainees.

43

3.2.2 Defining Clear Monitoring Goals and Objectives
The goal of a detention monitoring programme is, in broad terms, toensure that immigration detainees:• are not arbitrarily or unlawfully detained;• have effective access to protection and other immigration
procedures; and• are held in conditions that meet minimum international humanrights standards.
Monitoring is a process that can be both prohibitively expensive andlabour-intensive, and it is therefore crucial to develop a monitoring
strategy that contains clear and achievable objectives so that it will
not collapse under the strain of over-ambition. These objectives need
to be framed as specifically as possible, and in a way that will yieldmeasurable outcomes. In preparing for a specific visit, more detailed
objectives can then be set.

3.2.3 Setting an Overall Timeframe for the Monitoring
Programme
It is desirable that a long-term timeframe is set for a cycle of monitoring
visits as frequently as possible, including follow-up and return visits.
This full cycle needs to be long enough to allow for monitoring andreviewing the sustainability of change.

3.2.4 Selecting Places of Detention on which to Focus
The visiting body could do an initial mapping of all the places whereasylum-seekers and migrants may be detained. Such places may
include, among others: designated immigration centres, removal ortransit centres, closed reception or processing centres, semi-open
centres; airports; international zones, vehicles, aeroplanes, boats orother vessels, prisons, police stations, houses, hostels, psychiatricinstitutions or any other place where people can be physically deprived
44

of their liberty (see Section 2.3). It is important to recall that immigration
detention is often practised in remote locations.

MONITORING METHODOLOGY

The various stages of immigration detention need to be monitored, suchas arrival and border facilities (including international ports or airports),
transfer processes, departure or removal centres, and in some cases postremoval or reception facilities in a country of origin or other third country.
The selection of places to visit could be based on the risks (bothpotential and actual) to people held in places of immigration detention,or to capture in the first instance the main detention facilities where themajority of persons are held. These might include places where:• little information is available;• there are many persons in situations of vulnerability;3• there is a high turnover of asylum-seekers and migrants deprivedof liberty, such as international zones, maritime ports, or airports;• there is a high risk, i.e. a well-documented history of problems(such as recent complaints, reports from other organizations).

3.2.5 The Nature and Duration of Monitoring Visits
As previously noted, in light of the specificities of immigration detention,some visits will need to be carried out unannounced to minimize therisks of refoulement, forced deportation or torture or ill-treatment.
Unannounced visits also have the benefit of reducing the chances ofthe facility being temporarily improved for the purposes of the visit (e.g.
detainee treatment, food service, or general conditions of detention).
The visiting bodies will need to decide whether to conduct only
unannounced visits or a combination of unannounced and announced.
The duration of the visits will depend on many variables including thesize of the places and whether an interpreter is needed, which candouble the time required for an interview. In all cases monitors will needto retain a degree of flexibility to ensure that they can be responsive to
any unexpected issue or incident.
45

3.2.6 The Frequency of Monitoring Visits
Experience shows that monitoring visits will be much more effective
as a means of preventing torture, ill-treatment, or refoulement, andachieving sustained improvement in all these respects, if they takeplace frequently.

3.2.7 The Composition and Size of the Monitoring Team
While this Manual promotes a team methodology as best practice,a single monitor or a two-person team may be the standard practiceof a particular organisation, depending on resources and otherconsiderations. The size of the monitoring team will also depend on
a number of factors relating to the scope of the visit. Either way, theapproach in this Manual should guide the monitoring visit. These will
include the objectives of the visit, the amount and quality of information
already available, and the size of the place of detention and its detainee
population. In all cases, however, one person should be identified tohead the team and be responsible for coordinating the visit.
It is desirable that a monitoring team draws together a range of different
professional backgrounds, as well as personal attributes such as
listening skills and sensitivity to cultural diversity. It is also a strong asset
to have a gender balance and in this particular context it is of paramountimportance that different ethnic and religious backgrounds are reflectedin the visiting body’s membership. Furthermore, a monitoring team will
be greatly helped by having members with relevant language skills(even if they are not fluent and interpretation is still required) as it will beeasier to gain detainees’ confidence.

46

BOX 3.5

FREQUENCY OF VISITSMONITORING METHODOLOGY

Decisions about how often a place of detention needs to be visited will depend on
several factors including:è The type of immigration detention facility and the anticipated duration ofdetention in that location. Places which ought to be visited more frequently
include:• those in which arrival interviews and procedures take place, such as ininternational zones, border posts and maritime ports, because there is often ahigh turnover in such places;• those from which deportations or removals routinely take place, because suchplaces often hold people subjected to accelerated procedures which increase
the risk of refoulement;3• those where detainees are held for prolonged periods;• those that ordinarily hold the criminally accused or convicted (including
prisons, police stations, police vans and lock-ups), both because they may
expose immigration detainees to mixing with criminal populations, andbecause staff may not be equipped to deal with immigration detainees.
è If the visiting team apprehends that there may be sanctions against detainees
who have spoken to members of a monitoring team. In such cases, a speedy
follow up visit or other immediate action will be crucial.
è Other considerations could include the overall mandate and capacity of thevisiting body. For example, some bodies’ mandates may cover many types ofplaces and refugees, asylum-seekers and migrants may have to be integrated
into a broader strategy.

47

BOX 3.6

PROFILE OF THE MONITORING TEAM

• broad variety of backgrounds (health, psycho-social, legal, child, communication
experts)• personal attributes (cultural sensitivity, listening skills)• appropriate gender balance• variety of ethnic or religious backgrounds• relevant language skills

Special attention needs to be paid to including in the monitoring team:• Persons with an immigration or refugee law background, who
understand the protection standards applicable in the immigration
detention context;• Qualified health professionals, to assess the particularly sensitive
health issues associated with immigration detention;31• Interpreters when relevant, in particular to conduct privateinterviews with immigration detainees when possible;• People with other useful professional backgrounds including social
workers, child experts and psychologists.

3.2.8 Coordination between Visiting Bodies
As noted, in some countries the practice of immigration detention
has grown very swiftly. This calls for coordinated and collaborative
monitoring, whereby immigration detention monitoring bodies
complement each other’s work and avoid duplication, possibly througha formalized network. In this way, critical aspects of the monitoring
function can be maintained through, for instance, an effective systemof referrals, and thoughtful timetabling of visits. Coordination is also48

relevant at the follow up stage; unless a conscious decision is made to
do so, visiting bodies ought to avoid duplicating their follow up. Thiscan become especially problematic if the recommendations for change
are not consistent with one another.32
MONITORING METHODOLOGY

Where the monitoring is undertaken by a national body, coordination
should also be sought with regional and international bodies such as
UN Human Rights Treaty Bodies, UNHCR, the Special Procedures of
the UN Human Rights Council, the ICRC, or regional monitoring bodies
such as the CPT (see Section 1). The OPCAT, in particular, emphasizes
direct contact between the NPMs and the SPT.

3

Ultimately coordination will enhance the efficiency of the monitoring
programme and will also make it more efficient in the eyes of theauthorities.

3.3 PREPARATION OF THE VISIT
Preparation of the visit itself is key. A poorly planned or prepared visit,or one that fails to comply with monitoring standards and principles, or
one that is not otherwise conducted in accordance with the monitoring
methodology may even be damaging. Good preparation for a monitoring
visit will set aside sufficient time to:• Research, gather and collate information;• Define the objective(s) of the visit;• Prepare the team for their collective and respective tasks;• Ensure material and logistical preparation.

49

3.3.1 Research, Gather and Collate Information• Become familiar with the national and international norms andstandards;• Gather background information on the immigration detention context;33• Gather specific information on the place to be visited.
Specific information on the place would include:• laws and regulations, including the internal rules and any specificregulations accorded to groups in situations of particular vulnerability(see Section 4.8);• the capacity of the place, the number and the breakdown of immigration
detainees by gender, age, particular vulnerability (as above) as well as
details of any other people detained in the place;• details of the responsible authorities, management and staffing, andlines of accountability (including an organigram, if possible);34• the current immigration status of the detainees, such as the number ofasylum applications, information on the new arrivals,35 those pendingor finalized, the reviews, appeals or other remedies exhausted,pending removal/deportation, detention on grounds of breach ofconditions of stay as well as the length of detention;• details of the languages spoken by detainees (to determine whether
and how many interpreters will be required and whether there may be
ethnic, cultural or religious tensions that need to be factored into theselection of interpreters);36• information obtained during earlier visits or from other sources(other national, regional and international visiting bodies, NGOs,
media, released detainees, families of former or current detainees,
lawyers, doctors, charity associations, volunteers working in placesof detention, etc.);• any other relevant information.
50

The monitors need to proactively collect information from different
sources, including contacting the authorities in advance for factual
information.

MONITORING METHODOLOGY

It can also be very helpful to meet with other actors37 who have regulardealings with the persons in detention and who will therefore haveuseful information to share. Initial face-to-face contact may be made inadvance of or during the visit, with follow up being possible at a laterstage.

3

Based on the information gathered, it will be necessary to collate,categorize and prioritize the issues that need to be addressed andthe sources from which information will further need to be gathered.
Ultimately, the information will enable the team to frame the visit aroundthe most critical issues and define the objectives.

3.3.2 Define the Specific Objective(s) of the Visit
It is crucial to be clear from the outset on the objective(s) of the visit.
These could be to:• understand and analyse how the immigration detention facility
operates and identify particular issues;• focus on a specific theme (monitors may have received or heard ofcomplaints on a particular issue, such as the length of immigration
detention or lack of access to medical care);• follow up on a previous visit to check on a specific aspectof detention, individual cases or implementation of previous
recommendations by the body or other bodies.
The objective(s) of the visit will also vary according to the mandateof the visiting body and overall objectives of the monitoring strategy,
as well as the issues and concerns that the preparation identifies as
needing to be addressed.

51

3.3.3 Make Sure the Monitors are Well PreparedPart of the preparation for a monitoring visit is, of course, ensuring thatmonitors are well prepared as a team, and for the individual tasks thathave been allocated to each member including the interpreter(s). Thisis the responsibility of the team leader as well as each individual teammember.
Each team member needs to:• be familiar with the goals, objectives, work plan, tasks and timelineof the monitoring visit;• be well informed about legal standards and operational issues ofconcern in the place of detention that they will be visiting;• share the responsibility for gathering, reviewing and exchanging
details of documentation in advance, taking account of specialist
knowledge and skills; and• be well prepared for what to expect while remaining openminded, and in particular be aware of the potentially very fragile
psychological state in which they may find some or many of theimmigration detainees.

3.3.4 Ensure Material and Logistical Preparation
Documentation and equipment
It is important to ensure that monitors bring the proper equipment,
personal IDs, and copies of all the necessary credentials, permissions
and identification documents to carry out the visit. These may include
identification badges and/or letters from the relevant authority, acopy of the law granting access to the visiting body, any relevantcorrespondence, and the phone numbers of key contacts for following
up immediately on emergency matters or in case of a problem withaccess.

52

MONITORING METHODOLOGY

Other documents could be a prepared checklist on detention
conditions39 as a means of guaranteeing standardized collection of
information by the team, and a pamphlet for detainees on the visiting
body and its mandate in relevant languages. This can be helpful as longas it is used in a flexible manner.
Visibility and a respectful dress code

3

Managing perceptions is vital in the context of detention monitoring.
Monitors do not only need to be objective, impartial and independent;
they also need to be perceived to be so. They need to make their
independence clear, for example by outlining to staff and detainees thevisiting body’s mandate and methodology. In addition, monitors canwear some visible form of identification (such as a vest or a badge),and ensure that such identification is clearly displayed and easily
distinguished from any form of identification worn by the authorities
and/or staff. It is important for monitors to look as though they areauthorized to be there as well as clearly marking their independence
from the authorities and management.
In addition, the ‘correct’ dress code has cultural implications, concealing
potential pitfalls with regard both to the detainees and authorities.40
There is no golden rule that applies in every country or every situation,
but it is vital to dress respectfully and in accordance with the context. If
people feel respected, they are more likely to be respectful themselves.

53

Logistical preparation
Visiting bodies need to allow enough time and flexibility to accommodate
the visit and not to underestimate the logistical preparation involved inplanning a monitoring visit. This includes the following:• If necessary, announcing the visit and settling on dates (between
the monitoring team and detention management as appropriate);• Ensuring that the place of detention is accessible on those dates(e.g. seasonal variations can make some places of detention
inaccessible due to weather conditions);• Checking any security issues in conflict or otherwise insecure
regions;• Checking what can be brought into the facility such as recording
or computing devices (some facilities have restrictions or require
advance clearance);• Organizing travel and accommodation;• Ensuring that interpreters are available and that travel andaccommodation arrangements are made for them, as necessary.

3.4 THE CONDUCT OF A VISIT
The conduct of a visit is the key stage in the monitoring process.
To properly examine the conditions of detention and treatment ofdetainees, the monitors need to cross-check different sources of
information (a process known as ‘triangulation’), as no information
should be taken at face value. Sources include:• The point of view of the detainees themselves;• The point of view of the authorities, the staff, and the different
professionals taking care of the detainees;• Monitors’ own observations and analysis.

54

Authorities,
Registers, Other

3

Talks withdetainees

MONITORING METHODOLOGY

Own observation
and analysis

Triangulation of information
Visits usually include the following steps, some of them being
interchangeable:• The initial talk with the head of the centre;• Overview of the premises and observations;• Reviewing registers and other documents;• Observing procedures;• Interviews with detainees;• Interviews with staff;• The final talk with the head of the centre.
The importance given to each step will depend on the type of visit.
Monitors ought not to take this sequence as a rigid model, however,
but need to be prepared to be flexible and to react to whatever situation
they find, changing their plans and usual order of activity as necessary.
55

3.4.1 Initial Talk with the Head of the Centre
The visit to the immigration centre ought to begin with a conversation
between the visiting body and the person in charge, or the deputy.
This is the first step in establishing a dialogue with the authorities.
This visit may or may not have been announced. If it was, much of theintroductory formalities can be dealt with in advance of the visit, thoughsome aspects may benefit from being reinforced, and may therefore be
carefully reiterated.
If the visiting body has already carried out several monitoring visits tothe place without encountering any serious hindrance, the introductoryformalities may be limited to courtesies and basic updates and, in
the absence of specific adjustments to the monitoring programme,
reassurance that the conduct of the visit will be along the same lines
as in the past.
When appropriate, the team may decide to split in two, with one or
two members (usually including the team leader) meeting the head of
the centre or director while others start with the substantive visit andimmediately check the most high risk areas (such as isolation units andhealth facilities which are areas where abuses of human rights are likely
to take place).
Finally, monitors need to agree on a time, date and venue for the final
meeting with the director, when they will provide a summary of theoutcomes41 of the visit and raise any matters requiring the director’surgent attention.

56

BOX 3.7

INITIAL TALK WITH HEAD OF CENTRE

The initial talk is one source of information (of many). This discussion provides animportant opportunity to:
MONITORING METHODOLOGYè Introduce the visiting body, its mandate and the members of the team.
è Explain the goals and objectives of monitoring visits, and this visit in particular.
è State the anticipated duration of the visit (including buffer time so there is
flexibility to respond to the unexpected).
è Explain the working methods, including in particular:• what the team expects to be able to do and where it expects to be able to go,3• that actual and perceived independence of the team is essential, underscoring
the need to move freely about the place of detention unaccompanied,• how the team will work (e.g. subgroups dispatched within the facility),• that all interviews ought to take place in private,• that principles of privacy and confidentiality govern the work of the monitoringteam and the use of information gathered, whether documentary or throughoral testimony.
è Provide assurances that monitors will conduct themselves appropriately
throughout the visit and with due regard for the internal rules and security
procedures and considerations. Receive a briefing on these rules and procedures(e.g. in event of fire, riot, etc.).
è Ask for recent and specific information (such as whether there have been any
notable changes or events and whether there are any detainees with special
needs).
è Ask the person in charge for their opinion about the challenges they encounter intheir work and possible solutions.

57

3.4.2 Overview of the Premises and Observations
During the first visit, it is particularly important to see all areas of thepremises. A short general tour of the entire facility can be made by all
the members of the team. It may be carried out with the Director or an
official able to give useful information about the layout of the premises
and provision of services. It may be helpful to map out or obtain anexisting plan of the premises; this can be a useful tool in interviews
with detainees and staff, including for the purposes of cross checking
information.
The tour of the premises will enable monitors to gain a first impressionof the physical environment as well as the general atmosphere andmood of the place. The tour can cover the following:• The premises and their layout;•	Physical security measures(external and internal,
including fencing, security
doors and walls, separation
between different parts of theplace of detention);•	Reception facilities (fordetainees as well as visitors);• Sleeping facilities;• Shower and toileting facilities;• Catering and dining facilities;• Laundry facilities;•	Medical consultation and carefacilities;• Legal consultation facilities;• Facilities for religious worship;• Visiting facilities;•	Indoor and outdoor
recreational facilities;• Library and quiet study areas;• Work and workshops;• Staff facilities;•	Separation, safe room andother internal managementand disciplinary facilities.

During the course of the general tour, monitors can make a note of particular issues, including identifying persons in a situation of vulnerability
to interview in private for follow up during the remainder of the visit.
58

MONITORING METHODOLOGY

After the general tour, monitors need to confer briefly and in private, and,if appropriate, could then divide into smaller groups, each with their own
area of responsibility, and specific premises (such as reception, medicalcare) can be revisited and followed up by a more thorough examinationof the conditions.

3

All information gathered in the course of the initial tour of the premises
needs to be cross checked with information provided during privateinterviews with both detainees and individual staff members. For
example, monitors could ask detainees and staff which are the three
best and worst places in the facility and why.

BOX 3.8

SECURITY CONSIDERATIONS

Nearly all places of immigration detention will have written internal rules intended toensure and maintain security and good order. As a general proposition, it is prudent
to observe the internal rules. Monitors will need to be, nevertheless, somewhat
circumspect if security is cited as grounds for restricting or conditioning their accessto a place to any part of it, or to particular detainees.
Although the non-criminal status of people held in places of immigration detention
should inform security assessments, this does not remove all security risks. In any
closed environment where people are held against their will, and especially in aplace where the negative effects of deprivation of liberty are strongly in evidence,tensions can run high and personal security may be an issue, as in the event of fireor riot. Places of immigration detention are no exception, especially where detention
policies and practices lead to high levels of anxiety and uncertainty.
Any restrictions that staff subsequently advise needs to be demonstrably necessary
for the monitors. Ultimately, it is the responsibility of the monitors, and principally theteam leader, to decide what to do.
59

3.4.3 Reviewing Registers and other Documents
Registers and other documents are important sources of information
about the detainees and the place. Consulting this documentation at
the beginning of a visit (or if possible in advance) can be useful, inparticular if the visit is to take place over several days. The information
obtained from this documentation can then, if necessary, be verified
during the visit.
In order to understand as clearly and thoroughly as possible the day-today regime and functioning of the place, monitors can, as a first step,
request access to (and, where possible, copies of):• The internal rules of the facility: are they available in several
languages spoken by the detainees?
• Are schedules posted indicating mealtimes and other activities?
Are they available in several languages spoken by detainees?
• Staff rosters (if possible indicating staff structure/profile, numbers
and gender breakdown).
If there are any allegations of ill-treatment made, it will be important tobe able to refer back to this information.
Monitors ought always to be alert to the possibility that entries in aregister may have been falsified or altered.
Monitors also need to check if there are any other registers that theplace of detention uses.

3.4.4 Observing Procedures
Monitors should be able to observe and understand the processes
that operate within the detention environment. A review of the formal
processes and records, cross-checked with the monitors’ own
observations and testimony of what happens in practice, will assist inascertaining whether there are any major concerns.
60BOX 3.9

REGISTERSRegisters and protocols that will be of particular interest in the context ofimmigration detention include:
MONITORING METHODOLOGY• Entry and exit registers of detainees, including the type of immigration status (suchas having lodged an asylum claim);• Protocols for assessing risks and particular vulnerabilities;• Protocols for accessing protection and immigration procedures;• Protocols for accessing external advice and support;• If they exist, registers of disciplinary measures or possible solitary confinement;3• Medical registers;• Register of incidents and/or events (such as use of force);• Protocols for initiating complaints;• Release and deportation/removal registers.

The monitors can check procedures, rosters and activity schedules,
and can note the day and time of any rosters or activities that will takeplace during the course of the monitoring visit. If, during the courseof the visit, particular rosters or activities cannot be observed but arehighlighted as problematic, it may be worthwhile to schedule a followup or return visit accordingly.
As an example, one may decide to observe the processes of the arrival,
reception and registration phase. For asylum-seekers and statelesspersons in particular this is one of the points of highest vulnerability.

613.4.5 Interviews with Detainees
The most important part of the visit is the time spent talking withthe detainees and hearing directly from them about their experienceof the conditions and treatment in detention. The interview is anobjective inquiry into matters that may be of considerable delicacy andcomplexity. It needs to be sensitive, respectful, and attuned to cultural,religious, age, and gender and diversity factors.
When interviewing people in immigration detention, it is importantto remember that they are in a highly abnormal environment, which
has more than likely had a negative effect on their sense of self andwell-being. As this Manual emphasizes, every person who is deprivedof liberty is vulnerable; and any place of detention is an environment
where individuals are vulnerable vis-à-vis the authorities. Effects that
immigration detention can have on people include: acute stress,
anxiety and fear; loss of any notion of time; memory lapses or
blackouts; obsessive thoughts; exacerbation of pre-existing mental
health conditions; post-traumatic stress disorder (PTSD); depression
and violent behaviour including self-harm. Detainees affected in theseor other ways may present in a way that is very confused.
Further casual or informal conversation with detainees is an invaluablepart of building confidence, as well as gathering information.
Group interviews
The value of group interviews to a monitoring visit is that they allow
contact with more detainees. However, since there is no confidentiality,
group interviews exclude the possibility of discussing more sensitive
issues (such as treatment, relations with staff and other detainees). In
addition there is a risk that one or two people dominate as the ‘leaders’of the group and speak for the others, sometimes because they canspeak the local language and may be receiving special treatment or
privileges from the staff. Consequently, group interviews are inadequate
on their own.
62

BOX 3.10

PROTECTING SOURCES AND INFORMATION43

3

MONITORING METHODOLOGY

During the course of a visit, monitors may need to revisit strategies in place forprotecting sources. Detainees should be asked if they have any concerns fortheir own safety. If they do, the interviewer needs to explain the team’s strategies
for protecting the sources of information gathered. Depending on the situation,
this might include interviewing a representative number of people to ensure thatparticular sources of highly sensitive information cannot be identified, or keeping
personal details separate from testimony. Interviewers must never refer explicitly tostatements made by one detainee when interviewing another. The interviewer needs
also to seek input from the detainee and then make an assessment as to whether areturn visit would be necessary or appropriate as a safeguard against sanctions andreprisals.

Talking with a group is a useful way of identifying common problems,
identifying informal leaders, and getting a sense of the atmosphere of
the place, the mood of the detainees, the dynamics of the population,and the culture of the institution. Since immigration detention settings
are often mixed-sex environments and include family groups, it may
be desirable to conduct sub-group interviews with men and women
separately, as well as with family units or with groups based on countryof origin, sex or age.
It is a good idea to fix the duration of group interviews beforehand. Whilethe conversation needs to be free flowing, if they get out of hand they
can detract from the monitoring task and take up an inordinate amountof time. Following the general introduction of the monitors and thevisiting body’s mandate, a group interview ought to begin with an open
question about what members of the group perceive to be the main
problems in the place of detention. This is particularly important wherethe visit is the first monitoring visit. The responses are likely to trigger
further lines of inquiry, some of which can be pursued immediately
while others can be followed up in private interviews.
63

As the monitoring visits become more established, group interviews
can be more focused. However, it needs to be borne in mind that animmigration detainee population is likely to be changing regularly, afactor which may significantly impact on group dynamics as well as
individual and collective concerns. As with any other kind, information
gathered at group interviews ought to be cross-checked in other ways;
during private interviews, through the team’s own observations, throughdocumentary evidence and by consulting other sources.
Private interviews and managing expectations
A private interview with an immigration detainee is an opportunity
not only to gather information about his/her experience of daily life
in detention, but also to find out how. As has been noted earlier,immigration detention usually arises from a person’s irregular entry
or presence in the territory of a State other than the State of which
they are a national or habitual resident. Its duration is often subject tocontingencies that may be driven by the determination of one’s identity
and/or immigration status rather than being time-specific, even where
the law makes provision for detention to have a maximum duration.
The reasons and responsibility for this uncertainty may be difficult for
detainees to grasp and may therefore contribute to the perception that
their liberty is subject to a discretionary power that lies in the handsof anyone perceived to be in a position of authority or influence. This
heightens detainees’ sense of vulnerability and powerlessness vis-à-vis
the staff, management and higher authorities, and may also heighten
their expectations of the monitoring team. Unless the visiting bodyto which the team is attached has judicial or quasi-judicial authority,
the team must be careful to disabuse detainees of any perception orassumption that they hold such power. It is the responsibility of theinterviewer to manage those expectations professionally, firmly andthoughtfully, attentive to time and resource constraints, as well as to theneed for flexibility and for the detainee to have an adequate opportunity
to articulate his/her preoccupations. It is also important to make surethat the interview is not interfering with the interviewee’s access to any
rights or services (such as mealtime, visit time, or access to the library).
64

Informed consent and confidentiality of interviews

MONITORING METHODOLOGY

Individual case information gathered during the course of an interview
requires informed and explicit consent of the detainee. S/he must be
informed of the specific purpose of the data collection and in what
way it will be processed after the interview. This concerns in particularwhether it will be shared with any third party. In principle, individual
information must be treated as strictly confidential, and ought only to
be disclosed in accordance with the specific purpose and on terms towhich s/he has agreed.

3

At the same time, and irrespective of the consent, it remains the responsibility of the monitors to assess the threats to the person providing information and to weigh up the potential risks and benefits of any processing of personal data of detainees. Extra care is to be taken whencommunicating with children, through interpreters, or with people whoare illiterate. In this connection, monitors ought always to err on the sideof protection and, in the case of children, take account of their best interests. This may require additional steps to be taken to ensure anonymity.
A recommended practice is to develop an ‘informed consent form’to document that all of the above was explained and that the person
consented to the interview. There could be a specific box to tick as
to whether the person consented to their name being used, or to thedetails of their case being used under anonymity.
Who interviews?
There are two options: either to conduct interviews individually or inpairs. Working in pairs has the benefit that it can be a more supportive,
effective and accountable way to work at the same time as providing
some measure of safety in the event of a security incident. It is advisable
to have a clear division of tasks (such as one person leads and theother takes notes). It is not recommended to have more than threepeople (including an interpreter) interviewing, as this may intimidate thedetainee and will also make it difficult to manage the interview.
65BOX 3.11

SELECTING INTERVIEWEES

Depending on the objectives of the visit, consideration could be given during theplanning stage to mixing selection strategies such as:• ‘random selection method’: for instance observation during the initial tour ofthe premises (e.g. in the yards) to identify persons who could be interesting tointerview later on in private; random selection from the register (e.g. one in every
five persons);• basing a selection on specific criteria, for example choosing the newcomers,
specific persons in situations of vulnerability, detainees with reported injuries orrecords of self-harm, ‘accidental’ injuries, use of force and isolation measures; orrandom selection from the register.

As already noted, the gender composition of the visiting team is a
critical consideration. It is especially important for interviews in private.
In cases of allegations of rape, sexual abuse and other violence, thevictims, male or female, ought to be permitted to choose the sex of theirinterlocutor. Since an interviewer may not know in advance that suchallegations will be made, if possible detainees ought to be asked aheadof interview if they have a preference for a male or female interviewer
and where relevant a male or female interpreter, and this would need tobe accommodated as far as possible.
Selecting interviewees
In some cases, monitors will have to choose who to meet individuallyin private interviews. Those selected need to be as representative as
possible of the different categories of detainees at the site. In small
facilities with few people, it is recommended to apply the ‘all or nothing’44
principle, in order to protect detainees from being seen as selected byor seeking contact with monitors or observers. Monitors ought also totake care to talk not just to those individuals who seek contact with66

them45 or to those proposed by staff. However, no detainee should feelcompelled to speak with monitors.

MONITORING METHODOLOGY

In the selection process, it is useful to map the risks within the immigration
centre. For instance, persons who are from a particular country and/or minority which has been reported as suffering discrimination ought
always to be included, especially when the focus of the visit is on
discrimination.
Where to interview?

3

In relation to all the foregoing points, the choice of location for theprivate interview is crucial. It needs to be and feel safe, be respectful ofthe individual’s dignity, be in a location that cannot be overheard andbe sufficiently separate to maintain privacy and confidentiality. Avoid
locations associated with staff and management, such as their offices,and do not feel obliged to take directions from staff and management
as to where to conduct private interviews. Ask the detainee if there is
anywhere s/he would prefer to meet. The detainee could be remindedof the importance to the interviewer that the detainee is in a place
where s/he feels as safe and as at ease as possible. Depending on thefacilities, such places might include lawyers’ consulting rooms, living
quarters (but not communal or where others may be present), recreationor visiting rooms, courtyards or outdoor recreation areas, or a library.
Starting the interview
At the beginning of an individual interview with a detainee, the interviewer
should introduce himself/herself, the other member (if present) and thevisiting body to which they belong, as well as any interpreter(s) present.
This introduction is the point at which the members of the team willneed to gain the confidence of the detainees and to put them at theirease. Detainees must be given a reasonable opportunity to introduce
themselves and tell their story. As part of the introduction, interviewers
can also actively encourage and welcome questions and requests forclarification at any time during the interview.
67BOX 3.12

INTRODUCTION TO THE INTERVIEW

The introduction to the interview can:
è Underscore the visiting body’s independence;è Explain the purpose and parameters of the monitoring visit;è Explain what the team can and cannot do, in order not to create false hopes or
unrealistic expectations (such as that the team can influence individual caseresolution and status);
è Remind detainees that this is an important opportunity to provide information to
the monitoring team;è Explain that a complaint or allegation might trigger a corresponding needto verify and corroborate information provided through other interviews or
examination of documents;
è Explain that follow-up fact- and cross-checking will only be with the express
agreement of the individual concerned and will be in a form that will notcompromise rights to privacy and confidentiality.46

Conducting the interview
When interviewing detainees, monitors need to keep in mind their choiceof language and expression. Their language must be as clear, simple,
and unambiguous as possible, and their demeanour respectful andrelaxed. Monitors are advised to be careful not to make assumptions
about the individuals they are speaking to and what they are saying
and to be attentive to, rather than critical of, what they perceive may
be embellishments, exaggerations or untruths. It is important not tolimit or influence the detainee’s response. As such, it is recommended
that questions are open-ended rather than leading; that is, designed
68

MONITORING METHODOLOGY

to elicit information rather than to put ideas into the detainee’s head.
Interviewers need to be ready to ask for more detail and be prepared to
ask the same question in different ways (which may be for the benefitof the interpreter as well as the detainee). During the course of theinterview, the monitors need to try to retain the detainee’s focus ona particular line of inquiry, but remain open to the discussion leading
elsewhere. If the line of inquiry does go off track, it may be necessary
to flag the issue for follow up or bring the conversation back to where
it was at a later time.

3

It is important to acknowledge and manage distrust, suspicion andreticence, whatever the cause (such as bureaucratic dysfunction andcorruption). A detainee may be deeply suspicious and reticent, andmay have good reason to be. Not only can this affect the detainee’s
relationship with staff and management, it can also affect the monitoringteam’s ability to establish rapport, confidence and trust with thedetainee in a private interview.
Unless there is a specific and pressing purpose to the private interview,
it ought generally to cover the full range of issues affecting immigration
detainees, and document the detainee’s own observations andexperience, both positive and negative.

BOX 3.13

AIDES MÉMOIRESAs an aide mémoire, rather than as a formal framework, a checklist for the groupor individual interviews provides a very useful tool for systematically ensuring that
all the important issues are covered. However, interview processes ought always toensure that there is enough time and flexibility to enable detainees to speak more
freely and spontaneously about their concerns. In this connection, monitors need
to be aware that, if used too rigidly or mechanically, not only can checklists be too
formalistic and disengaged, but they also risk being reminiscent of certain patternsof interrogation and cross-examination. This is to be avoided at all costs.
69

BOX 3.14

RECORDING DEVICES

If the visiting body has permission to bring recording devices47 into the place ofdetention (cameras, cell phones, tape- or video-recorders), the interviewer will need
to weigh up the risks and benefits of obtaining electronic records of part or all of theinformation they gather. The risks (and benefits) may be protection-related: sources
are more easily identified, the content is vulnerable, even if the use of recording
devices is authorized there is a risk they may be confiscated, or on the positiveside, an electronic/digital record may provide added protection. They may equally
be about encouraging or inhibiting the discussion, viz. an interviewer who does nothave his/her head down taking copious notes has a better chance of establishing agood rapport with the detainee, recording may increase the pace of the interview,or the detainee may be reluctant to talk when it comes to sensitive issues. Whatever
the case, it is imperative that the express consent of the detainee (either written orrecorded) is sought and obtained. Note also that the detainee can be reminded thats/he is entitled to ask that the recording device be turned off at any point. Monitors
ought never to use hidden recording devices.

Working with interpreters48
Access to reliable and independent interpreters is crucial in thecontext of immigration detention. Depending on the languages spoken
by detainees (and, for that matter, staff or other persons who may
have relevant information), it is often necessary for the visiting team
to be accompanied by one or more interpreters. Interpreters need
to be selected carefully, with an eye not only to gender balanceand professional competence, but also to any cultural and religious
considerations that may affect the quality of the interview. Interviewers
ought, in particular, to be extremely careful about using others such as
detention staff, co-detainees, friends or family members; that is, people
who may lack experience or objectivity, or who may have a vested
interest in the outcome of the interview.

70

MONITORING METHODOLOGY

It is extremely important that the role of the interpreter is clear; bothduring the talks with the authorities in charge of the place and during
private interviews with detainees. The interpreter does not lead any
conversation and as such needs to be visible to both interviewer anddetainee, but sitting to one side.49

BOX 3.15

3

Working with interpreters is a particular skill, and requires thoughtful
and concise questioning and insightful listening. The accuracy ofinterpretation is critically important. The way in which a question isphrased and the argumentation line followed by the interviewer canhave a significant effect on the respondent and the interpreter must beaware of such nuances. An immigration detainee needs not only to haveconfidence in the interviewer, but also to trust the interpreter. In thisregard, it is the responsibility of the interviewer to set the ground rules
and manage the interview, and to make clear to the detainee that theinterpreter also has a duty of confidentiality. Although it seems obvious,
it is important to remember that the meeting is between the interviewer
and the detainee. As such, the focus needs to be on establishing eye
contact and rapport with the detainee, not the interpreter.

INTERPRETERS

Interpreters have an obligation to respect privacy and confidentiality. Their selectionneeds to have regard to the dynamics at play in the place of detention, including
social, cultural, religious and political difference; depending on the situation, careful
vetting of an interpreter’s background may be necessary. In a closed environment,
particularly in isolated areas, interpreters can become either very powerful orvery vulnerable people (or both) because of the confidential information to which
they have access. As a consequence, it may be necessary to consider managing
these issues through, for example, regular rotation of interpreters or ensuring thatinterpreters are not the same as those used on a regular basis by the staff andmanagement. If possible, monitors ought to take the time to get to know interpretersand develop a rapport with them.
71

Finally, the interviewer needs to be alert at all times to the nonverbal communication (although one needs to be careful in drawing
conclusions or meanings) and subtle dynamics that may be at play
between an interpreter and a detainee, including body language, facial
expressions and eye contact (or lack of it). Here too, it is important tonote that many detainees will have some knowledge of the primarylanguage of the interview, despite being more comfortable with aninterpreter. They may, for example, understand the language, but not
feel comfortable speaking it.

3.4.6 Interviews with Staff
Staff may be interviewed to establish primary information or for the
purposes of verifying or cross-checking issues raised by detainees orothers. Many of the same interview techniques and principles apply as
in interviewing detainees. The well-being of the staff and management
working in places of detention is not only important in and of itself,
but also has a direct bearing on the sense of well-being and safety ofthe detainees. Staff and management have not been deprived of theirliberty, but they may be stressed and anxious, may have witnessed
distressing incidents, and may even have been victims of aggressiveor violent behaviour. They may, of course, also have perpetrated or
acquiesced in acts of intimidation, ill-treatment or neglect. They may
take pride in and enjoy their work, or they may find it unrewarding,underpaid and even depressing.
Generally speaking, members of staff serve two functions: maintaining
safety and security, and delivery of services. Whether these functions
are carried out by different staff groups will depend on the size andnature of the place of detention. Information about both functions will be
relevant to the monitoring team. Some members of staff may be more
reticent than others, and may view the monitoring team as a threat.
Nevertheless, it is important to persevere. The demeanour of the staff
and their receptiveness to scrutiny may tell a story in itself, pointing to
the culture of the detention environment. One must remember that themembers of staff are integral to the daily life of detainees.
72

MONITORING METHODOLOGY

The monitoring team will need to make its own judgment, but it may beappropriate to have a group interview with some staff, being mindfulof hierarchy. The principles ought to be along the same lines as thosefor group interviews with detainees. In particular, they provide an
opportunity to identify people with whom private interviews could beundertaken. If an individual staff member approaches the team andrequests a private interview, it may be because they have sensitive
information to share. It may also be a defensive measure by someone
who fears they may have been accused of ill-treatment. Whatever thecase, the team needs to ensure that it organizes private interviews not
only with staff members requesting them. This is because staff may
also need to be protected from sanctions and reprisals.

3

In the same connection, a staff member may request to meet withmembers of the monitoring team outside the place of immigration
detention. The team ought to handle such requests with care, as
measures may need to be taken to protect the individual staff member.
It must, for example, be careful to ensure that the individual does notreceive unnecessary attention in the place of detention, and that asuitable place outside the facility is chosen, where the risk of surveillanceis minimal. The same measures to protect identity and information are
to be taken as with detainees.

3.4.7 Final Meeting with the Head of the Centre
Given the importance of constructive dialogue to the monitoring function,
every monitoring visit must end with a meeting with the director, or
person in charge of the place of detention. This is important at a numberof levels: as a courtesy, to communicate key findings, to identify issues
for follow up, and to raise cases requiring urgent intervention to prevent
refoulement, torture or other forms of ill-treatment. The monitoringteam needs to meet together beforehand and agree on the agenda
and content of the meeting. The meeting ought to take place at a preagreed time at the end of the monitoring visit.

73

During the final meeting the monitoring team ought to provide asummary of its findings to the director.50 The director’s response is an
opportunity to understand better the culture of the place of detention.
If the director is open to dialogue, this can stimulate a discussion inwhich s/he expresses a view about the conditions of detention and thedetainees, and reasons for any deficiencies in conditions. Given thatthe next step is to draft a report and make recommendations, it would
be useful to invite the director to express a view on what improvements
could be made and how. The monitors can inform the director when to
expect to receive a written report and who else will receive it.
If the monitoring team has identified serious issues, including
evidence of refoulement, denial of access to protection or immigration
procedures, or human rights abuses, these need to be addressed
through the responsible authorities. In the first instance, this provides
a safeguard against the risk of sanctions or reprisals against detainees
or staff who have provided information. Secondly, issues relating torefoulement and access to procedures are matters normally dealt withby the central immigration authorities.
In the event that no specific problems have been identified, the final
meeting with the director can be a formality and more conversationalin nature.

3.5 AFTER THE VISIT
A monitoring visit is not an end in itself; rather, it is one part of a process
aimed at improving the treatment of immigration detainees and theconditions of their detention. The visit itself is primarily for the purposesof information gathering. Although the importance of a visiting body’spresence as a preventative measure can never be underestimated, inmany ways the follow up is just as important, and arguably more so. It
needs to be a form of gap analysis between what is expected and what
the actual situation is. It is this gap which needs to be looked at further.
This is the point at which meaningful change can be made.
74

3.5.1 Set up a Team Debriefing and Debriefings for Members
Team debriefing
MONITORING METHODOLOGY

It is recommended that the team meets during the course of the visit
for intermediate debriefings to compare and triangulate information(checking one source against the others), as well as after the visit
to discuss and agree on findings. The team leader is instrumental infostering debriefings and ensuring the coherence of the visit. He/she isusually in charge of note taking during the debriefings.
Individual and group debriefings

3

As noted above, visits to places of immigration detention can be
extremely demanding and sometimes deeply affecting, especially if
members of the monitoring team witness people in a highly distressedstate or engaging in acts of protest or self-harm, or some otherunanticipated crisis incident.
If possible, it is advisable that members receive some training incrisis management strategies, which would highlight the importanceof debriefing. All monitors ought to be required to undergo periodic

BOX 3.16

AFTER THE VISIT

As a general rule, after the visit the visiting body should:• set up a team debriefing and debriefings for members;• review and analyse the visit’s findings and prepare an internal document;• promptly produce an external report for the responsible authorities that outlines
the visiting body’s findings with actionable recommendations;• closely monitor the implementation of the recommendations.
75debriefings, even if some, or even all, individual team members do notshow signs of exhaustion or distress. Ideally, debriefing will be carriedout both individually and as a group, and be undertaken by suitably
qualified and experienced personnel.

3.5.2 Analysis and Internal Document
The visiting team should collate and analyse all the information gathered
during the course of the monitoring visit and prepare an internal
document. The internal document may need to follow a format thatenables comparative analysis of practices, patterns and trends (bothpositive and negative) across multiple monitoring visits or overtime. It
represents the visiting body’s most comprehensive record of the visit
and will be a vital resource for return visits. It needs to be well organized,
carefully referenced, and thoroughly analysed so as to be as accessible
as possible for subsequent visits. Information that is not adequately
analysed or logically filed very quickly becomes lost information.
From the internal document, the visiting body can examine theinformation gathered against the benchmarks of relevant legal standards
and/or good practice. If this is not the first visit, it ought to note any
indicators of improvement or deterioration since the last visit.51

3.5.3 Reporting
Reports are one of the most important tools that a visiting body has
at its disposal for protecting detainees and improving their situation.
Although the powers of visiting bodies usually fall short of enforcement,
the power of a visiting body to issue a report and make recommendations
is significant. This is recognized in their mandates, whether at a national
or international level. Such reports provide a basis for dialogue withgovernment on the issues of concern, and an on-going reference point
for future follow up. It is preferable that decisions whether to issue
public reports are made in advance of the visit and communication withthe authorities, but good reasons may later emerge for keeping suchreports internal.52
76BOX 3.17

INTERNAL DOCUMENT

The internal document would include:• general factual information about the immigration centre;
MONITORING METHODOLOGY• general information on the visit itself, including: the members (names), the date,
the length of the visit, the aims and objectives;• the key information obtained during the visit (e.g. the main problems identified,analysis and key findings, follow up actions by the authorities and visiting body,issues for follow up or verification at the next monitoring visit);• recommended frequency of visits (including provisional date for next visit) and alist of contacts;3• confidential information that is not intended to be shared externally but needs to berecorded for use in relation to possible follow-up visits.

The visiting body needs to determine its own strategy regarding
reporting, which will depend on the circumstances in which monitoringtakes place and the issues that arise. Ultimately the visiting body mustensure that the detaining authorities are informed of the outcomes of its
visits; in this connection, oral briefings are insufficient.
All reports ought to be based on carefully documented materials of
individual visits. Content is ultimately a decision for the visiting body.
However, they need to record the composition of the monitoring team,the date and time of the visits, the reason for conducting the visits andfollow-up visits. Reports themselves must also be dated. They needto include the objectives of the visit(s) and summarize the monitoring
methodology, including verification and cross-checking techniques. As
a minimum, they need to summarize key findings thematically (positive
and negative), ranked according to the seriousness and urgency of theissues and relevant recommendations and, as appropriate, report on
their implementation.
77

BOX 3.18

FIVE GENERAL PRINCIPLES OF REPORTING

1 Accuracy and precision;
2 Disclosure of personal information only with express and informed consent, andas necessary;
3 Consistency of language and terminology;
4 Timeliness;
5 Action-oriented.

There can be different types of reports as follows:
Visit reports
If the visiting body intends to issue individual visit reports, these would
ordinarily present the principal findings of the monitoring team, as wellas any issues arising from the final talk with the director. Such reports
are generally complemented by other forms of reporting, and cantherefore be relatively brief. Most importantly, they ought to be issued
as soon as possible after the visit, and include recommendations andreinforce the benefits of constructive engagement and dialogue.
Periodic reports
Periodic reports may record and outline:• visits to one specific place over a period of time, or• visits to several places over a period of time.
They provide statistical data, and give an overview of the situation anda general analysis of compliance with human rights standards.

78

They may provide a record of recommendations made and/or
implemented during the period. The period covered will depend on thevisiting body’s mandate, the circumstances, and the practices of thevisiting body. They may be monthly, quarterly, biannual, or annual.53
MONITORING METHODOLOGY

Thematic reports
A thematic report would provide an analysis of a particular issue (suchas access to medical care), or selection of issues (such as access to
medical care and persons with particular vulnerabilities), rather thanpurporting to reflect the overall outcomes of a monitoring visit or seriesof visits.
Emergency or incident reports

3

Sometimes it may be appropriate to prepare emergency or incident
reports, where urgent action is required on specific issues such as riots
or hunger strikes.

3.5.4 Making Recommendations
Just as monitoring visits are not ends in themselves, nor are
recommendations. Formulating meaningful recommendations can beone of the most difficult parts of a monitoring visit. Recommendations
ought to be clear, specific, and actionable. The clearer and more specificthe recommendation, the more likely it is to be followed. Comprehensive
and systematic documentation and analysis of conditions will makeclarity and specificity in the formulation of recommendations moreachievable.
Recommendations need to be pitched at the right level of authority:that is, at those officials that have the authority to make the changes
and adjustments necessary to give effect to them. Where the root
causes of a problem lie elsewhere, recommendations might take amulti-level approach that addresses a problem both operationally andsystemically.
79

In terms of both content and tone, recommendations need to be
designed with their target audience in mind. They should be practicaland facilitative rather than judgmental or sanctimonious. They are there
to effect change for the people whose lives are directly impacted by theexperience of detention.
Without compromising minimum standards, and bearing in mind that theplace of detention is likely to remain in operation,54 recommendations
need to be mindful of the following:• The sensitivity and complexity of particular issues within thedetention environment, and the need for flexibility in addressingthem;•T he main problems in the detention facility, and therefore immediatepriorities;• The need to integrate a clear and achievable timeframe for
implementation of recommendations (immediate, short-, medium-,and long-term);• The need for creative solutions for the resolution of particular
problems;•T he role recommendations can play in contributing to thedevelopment and maintenance of standards;•T he possibility that training and/or technical assistance will be
required for effective implementation; and•T he possibility of reinforcing recommendations made by otherbodies (for example regional and international visiting bodies)
where appropriate – this can strengthen recommendations andmake implementation more likely.
The quality and usefulness of the recommendations developed following
visits to places of detention can be assessed against the 10 interrelated
and mutually reinforcing criteria of the double SMART model.55
80

BOX 3.19

THE DOUBLE S.M.A.R.T. MODEL

S
M
A
R
T
+
S
M

pecific: Each recommendation addresses only one specific issue.

MONITORING METHODOLOGY

easurable: Evaluating the implementation of each recommendation
should be as easy as possible.

chievable: Each recommendation should be realistic and feasible.
esults-oriented: The actions suggested should lead to concrete results.

3

ime-bound: Each recommendation should mention a realistic timeframe for
implementation.

olution-suggestive: Wherever possible, recommendations should propose
credible solutions.
indful of prioritization, sequencing and risks: When there are many
recommendations, urgent ones should be dealt with first. Less urgent ones
may be reserved for subsequent reports.

AR
T

rgued: Recommendations should be based on high-quality, objective evidence
and analysis. They should refer to relevant standards.
eal-cause responsive: Recommendations should address the causes ofproblems, rather than the symptoms.

argeted: Recommendations should be directed to specific institutions and/or
actors rather than to ‘the authorities’, so that responsibility for implementing
them is clear.

81

3.5.5 Dissemination of Reports
The foremost audience for reports will be the detaining authorities.
However, with due regard to considerations of privacy and confidentiality,
it may also be important for reports to be made publicly available. The
timing of publication will be a question of strategy to be decided by thevisiting body. Reports may also be disseminated to other stakeholders,in particular those who may be in a position to influence, support and/or monitor the implementation of recommendations. These include, forexample, UN and regional agencies and mechanisms, local government
officials and parliamentarians, NGOs and other civil society actors.
Depending on the monitoring body’s communication strategy, thereports, or summaries thereof, can also be made available to the media.
In this case it will be important to monitor the reaction and response of
the authorities. This will assist in planning follow up.

3.5.6 Follow up to Reports and Recommendations
It is desirable that the authorities enter into a constructive dialogue withthe visiting body on the findings in the report and implementation ofrecommendations. There are a variety of ways in which follow up may beundertaken; some are systemic in character, others are individualized
or case-based interventions.
Below are some suggestions of strategies that can be used:
Seek written response to reports
It is desirable that the authorities respond to a report and recommendations in writing, indicating any differences of opinion on the facts or compliance with legal standards. In the context of some monitoring mandates,
the authorities are obliged to respond. It is important to set a deadline forresponse which allows reasonable time. What constitutes ‘reasonable’
will depend on the circumstances, in particular on the seriousness of theissues raised and the urgency with which they need to be addressed.
82

MONITORING METHODOLOGY

The response ought to provide an indication of the authorities’
readiness to implement the recommendations. The nature and content
of this response may provide guidance to the visiting body in terms offollow up dialogue, adaptations that may be necessary for future visits,or the immediate and pressing necessity for a follow up visit, whether
unannounced or at short notice. Where assurances are given that a
recommendation has been implemented, this is to be welcomed. It also
needs to be flagged for follow up during the next monitoring visit, or
through a coordinated monitoring network.
Any correspondence with the authorities by the visiting body need tocomply with local conventions and protocols for written communications;using formal language and salutations, as appropriate.

3

Follow up visits
It is of critical importance to conduct follow up visits to check on theimplementation of recommendations and to confirm the extent to which
the reality on the ground reflects the assurances given at a higher levelof authority.
Organizing meetings and roundtables with key authorities
Follow up meetings and roundtables with key authorities need to becarefully and thoughtfully planned.
Planning, needs to anticipate obstacles to implementation ofrecommendations and the reason for them. This process needs to weighup prospects for implementation that take into account social, economic,
legal and political considerations and whether implementation is, or isperceived to be, in the interests of the authorities. This will assist in
developing strategies that maximize the chances of implementation.
Findings and recommendations can be presented and discussedwith clarity, impartiality, and professionalism. Subject to protection
considerations embodied in the maxim ‘do no harm’, the dialogue ought83

to be evidence-based. If necessary, the nature of the authorization to
conduct monitoring visits can be reiterated (and should be accessible
to refer to if required).

3.5.7 Evaluating and Reviewing the Monitoring Process
If the process of monitoring places of immigration detention is tobe effective, its work and impact must be regularly evaluated andreviewed, with a view to learning from the process and making any
necessary changes. This Manual is intended to assist users to develop
clear monitoring goals, objectives and tasks with a view to obtaining
clear and measurable outcomes.
The evaluation of a monitoring visit, or a monitoring programme, needs
to review all aspects and stages of the process. It should assess themethodology and its implementation at the different stages. In broad
terms, it ought to be able to answer:
Monitoring processes that are well planned and prepared ought toenable visiting bodies to provide considered and concrete answers to
all these questions. Those evaluating must, however, remain mindful ofthe fact that changes in the protection landscape tend to be incremental
and undramatic. As such, the evaluation and review process needs tobe periodic and ongoing, and to measure impact over time.

3.5.8 Possible Additional Follow up Strategies
In addition to the monitoring process, bodies could consider developing
additional follow up strategies, such as those suggested below.
Review of legislation and/or administrative instructions or rules
In some countries, follow-up involvement of visiting bodies may extend
to taking part in revising national legislation and/or administrative instructions or rules, such as immigration or asylum laws. UNHCR andsome NHRIs (including human rights commissions and Ombudsman
84BOX 3.20

EVALUATION OF A MONITORING VISIT

MONITORING METHODOLOGY• What have we done?
• What have we achieved?
• How well have we done it?
• What difference have we made?
• How do we know?

3

In turn, this ought to provide answers to the following questions:• What do we know now that we did not know before?
• Are there any gaps or deficiencies in our monitoring process?
• Were there any missed opportunities?
• What could we do better?
• How would it make a difference?

Offices), for example, engage with government at this level. Under the
OPCAT, the power of NPMs to ‘submit proposals and observations concerning existing or draft legislation’ is described as a ‘minimum power.’56
Individual interventions and referrals
In cases where there is an imminent risk of deportation or removalthat may result in refoulement or other violations of internationallaw, individual interventions by the visiting body may be necessary.
Likewise, imminent risk of torture or other ill-treatment may trigger theneed for an individual intervention. Although such issues arise as partof the broader monitoring and reporting function of the visiting body,such risks are highly likely to trigger the need for interventions beyond
the more ‘traditional’ monitoring and reporting function.
Whatever their capacity to make individual interventions, all visiting bodies need to develop an effective policy and system for making referrals.
85

Advocacy
Depending on the scope of the visiting body’s authorization to visit
places of detention for the purposes of monitoring, it may be bothnecessary and appropriate to develop advocacy strategies in parallelto the monitoring function. Advocacy strategies need to be designed tocomplement the monitoring function; that is, to give voice to the visiting
body’s findings with a view to achieving the necessary protections andthe implementation of the recommendations.
Advocacy may take place through the strategic use of public action
initiatives, civil society forums and networks (e.g. the IDC), UN and/or
regional forums (e.g. the Working Group on Arbitrary Detention, the UN
Human Rights Council, and other human rights mechanisms).
The media
Authorities are usually highly sensitive to media coverage. It is advisedthat visiting bodies use the media cautiously and strategically andspeak only within their area of competence and responsibility. Facts
must be clear and accurate, and distinctions need to be made between
reports and allegations on the one hand, and findings on the other.
Commentary ought to be carefully analysed, focused, balanced anddefensible. It is recommended that visiting bodies develop guidelines
regarding contact with the media.
UN human rights bodies and mechanisms
In some cases it may be appropriate to engage international humanrights bodies and mechanisms.57 For example, in a country which
has recognized the competence of a UN human rights treaty bodyto receive and consider individual communications,58 an individualcomplaints procedure may be initiated. This is a complex process which
requires the exhaustion of all available domestic remedies, and issues
can take many years to resolve. However, there is a growing body ofinternational and regional jurisprudence that relates to immigration
86

MONITORING METHODOLOGY

detention.59 In the context of immigration detention, interim measures
have been particularly important in situations where deportation or
removal is imminent and refoulement may be the consequence. In
addition to individual communication procedures, visiting bodies may
consider it appropriate to share their findings through the Universal
Periodic Review process conducted by the UN Human Rights Council
or through the periodic reporting procedure to the UN treaty bodies,
which monitor the implementation of human rights treaties by States
Parties. Visiting bodies may also elect to share information with the UN
special procedures, such as the thematically mandated SRs on Tortureand on HRM, or special procedures with country-specific mandates.
Litigation

3

Some domestic visiting bodies, in particular national human rights
institutions, have quasi-judicial and sometimes even judicial powers.
They may be able to receive and investigate complaints, order orrecommend the release of detainees whose detention is arbitrary or
unlawful and/or order or recommend the payment of compensation. In
other cases, the visiting body may be in possession of information thatprovides grounds to commence a legal proceeding, or that might becritical to its success. In these situations, referral and collaboration withlawyers would be an appropriate step to take, especially if the visiting
body encounters resistance to implementation of its recommendations.
Interventions before courts by organizations and entities such as UNHCR
and NHRIs are an important tool through which protection standards
can be developed and a consistent application of international refugee
and human rights law fostered.
Capacity building and training
Monitoring bodies may also consider promoting and contributing totraining of staff involved in immigration detention in order to increaseknowledge and skills and positively affect attitudes and behaviour.

87

88

Detention and Immigration Procedures

4


WHAT
ASPECTS OFIMMIGRATION DETENTION
TO EXAMINE

4.1

Section 4 can be read as a stand-alone section. Drawing on the maininternational and regional standards relating to immigration detention,
the section proposes benchmarks, practical considerations and generalguidance on specific aspects of immigration detention that can be
examined as part of a monitoring visit. It enables easy reference tothe relevant international standards set against the issues that typicallyarise in the immigration detention context.
The sources refer to universal and regional human rights and refugee
law60 treaties and soft law instruments. The list is non-exhaustive but themost relevant and specific provisions have been selected. The generalhuman rights standards such as non-discrimination, the prohibition on
arbitrary detention, and the humane and dignified treatment of persons
in detention apply throughout but are not separately listed.

4.1 DETENTION AND IMMIGRATION PROCEDURES
The aim of this section is to examine the way in which people arereceived into the immigration detention environment and how they areprovided with information and access to the procedures necessary to
respond to the circumstances which gave rise to their detention. These
are the critical first steps in a person’s experience of becoming an
immigration detainee, and will dramatically affect the way in which s/he
experiences immigration detention, whether in the short or long term.
894.1.1 Detention Procedures and Access to Alternatives toDetention
An examination of the legal basis for detention is critical to understanding
the nature and effects of conditions of detention. This does not mean that
visiting bodies need to undertake a full analysis of the legal frameworkof detention in order to monitor places of immigration detention; in fact,
in many jurisdictions, there is already a voluminous body of work onthese issues. Rather, an understanding of the legal basis for detention– or lack of it – is an essential starting point for effective monitoring.
International law provides that restrictions on liberty and the exceptionaluse of detention are only permissible when they are both legal and nonarbitrary. In other words, any restrictions on liberty, including detention,
may only take place on grounds prescribed by law and in accordancewith procedures authorized by law.
The prohibition on arbitrary detention requires a number of additionalsafeguards to ensure fairness and non-discrimination. First, the detention
must be in pursuit of a legitimate purpose. ‘Legitimate purposes’ in thecontext of immigration detention are the same for asylum-seekers andmigrants as they are for anyone else: when someone presents a risk ofabsconding from future legal proceedings or administrative processes
or when someone presents a danger to their own or public security.
Second, assuming that the State has a legitimate purpose, any
detention must be necessary, reasonable and proportionate in all thecircumstances of the case. These requirements apply to all persons
subject to detention, regardless of refugee, asylum-seeker or otherimmigration status.
Finally, the detention must be subject to meaningful, enforceable andindependent periodic review.

90Detention and Immigration Procedures

A monitoring team will not always be in a position to assess whether
detention in any given instance is arbitrary or unlawful. Nevertheless,where there is a record of arbitrary or unlawful detention practices,
this may indicate a systemic or increased risk of arbitrary and unlawful
detention of other immigration detainees.
For a more detailed review of the relevant standards, see Section 2.6 on
the International Legal Framework.

1	Immigration detention is exceptional and permissible
only on grounds prescribed by law and inaccordance with procedures authorized by law

Sources: ICCPR 9(1), 12(1); CMW 16(1), 16(4), 39; CRC 37(b); CRPD 14(1);CSR, Art. 31(1); BPP 2; UNHCR-DG 3; ACHRP 6, 12; ACHR 7(1), (2), (3); ECHR 5;
CFREU 6; EU-RD Recital (15); PBPPDLA III(1), (2); CPT/Inf (2009) 27 §85

4.1

Tips for monitors:• Is there a legal basis (in national law) for the detention of the individuals
detained?
• Is the use of detention an exceptional practice and a measure of last resort?
Check immigration detention statistics: what percentage of people who may
be detained are actually detained/released?
• Are detainees provided with individual detention orders at the time of arrestand detention or as soon as possible thereafter?
• Do immigration detainees receive individualized written reasons for the initialdecision to detain them in a language they understand?

91

2	
Decisions to detain are subject to periodic

review, and detainees have a meaningful right tochallenge or appeal the decision to detain
Sources: ICCPR 9(5); CRC-GC 6(61-63), GC 10(83); CMW 16(6), (8), (9);BPP 11(3), 37; UNHCR-DG 3(17); ACHR 7(5)-(6), 25(1); ACHRP 7; ECHR 5;
CFREU 6; EU-RD Recital (15); PBPPDLA V; CPT/Inf (2009) 27 §86.
Tips for monitors:• Are detainees promptly informed of their right to challenge the lawfulness of
their detention? Are effective remedies available?
• How often is detention in an individual case reviewed (regularity, frequency,and quality, by whom, with what powers)?
• What is the review procedure? Are detainees informed about it in a language
they understand?
• Is the reviewing body independent? Is the decision enforceable?
• Is the review automatic or does it need to be requested? Is it individualized?
• Do detainees have ready access to information about the progress of theirapplication?
• Are unaccompanied or separated children given assistance with any review
procedures?

3	
Detention is subject to strict time limits,and detainees are released if a prescribedmaximum period of detention is reachedSources: UNHCR-DG 6; WGAD-D5 P7; PBPPDLA III (1); EU-RD Recital (16);CPT/Inf (97) 10 §27

Tips for monitors:• Is there a maximum time limit set for detention in law and in the individual
case? What happens if a detainee reaches the limit?
• Are unaccompanied or separated migrant children detained? If so, for how
long?
• What is the actual duration of detention (average, longest)?
92

4	
Alternatives to detention are first pursued
prior to any decision to detain

Sources: UNHCR-DG 4.3; PBPPDLA III(4); EU-RD Recital (15)4.1

Detention and Immigration Procedures

Tips for monitors:• What types of alternatives to detention are available? Are they meaningfully
available? On what basis?
• Does the detention order contain the justification why no other alternative
measure was used?
• How many people have been released into alternatives to detention over agiven period? How many have remained in detention over the same period?
• Are any liberty deprivations associated with alternatives to detention
consistent with the principles of legality and non-arbitrariness?
• Are there complaint/periodic review mechanisms of alternatives to detention,
to ensure that they do not, themselves, amount to arbitrary deprivations ofliberty or otherwise violate refugee, asylum-seeker or migrant rights?
• On what basis are persons in situation of vulnerability accorded access toalternatives to detention?

5	Detainees and members of their families released into thecommunity as an alternative to detention are issued with
the necessary identity and/or release/stay documents
to safeguard against re-detention for reasons of lackof documentation, and are able to access services
Sources: UNHCR-DG 4.3
Tips for monitors:• Are official temporary IDs provided to detainees and members of theirfamilies?
• Are those released issued with temporary IDs that permit residence in the
country?
• Are these respected by the authorities?

934.1.2 Access to a Lawyer
Immigration detainees are entitled to have access to a suitably qualified
lawyer to advise and assist them in relation both to the detention itself as
well as to relevant protection and/or immigration procedures. As such,detainees ought automatically to be informed of their right to legal advice
and assistance and provided with prompt access thereto. In addition toproviding legal advice, lawyers can be crucial agents for prevention of
torture and also of refoulement. Where free legal assistance is or may
be available to detainees, the availability of such assistance ought to beeffectively communicated to them as a matter of course.
Detainees must be given adequate time and facilities for legal
consultation and communication. Such communications andconsultations must take place without delay or censorship and in fullconfidentiality.

1	
Detainees have access to a suitably qualified lawyer
Sources: ICCPR 14(3)(b), (d); CMW 18(3)(b), (d); CRC 37(d); CRC GC 6;
CSR 16(2); UNHCR-DG 7; BPP 11(1) 17, 18; SMR 93; WGAD-D5 p.2;
ACHR 8(2)(d), (e); PBPPDLA V; ACHRP 7; ECHR 6; EPR 23.1 & 98; CFREU 47;
EU-RD 9.7; CPT/Inf (97) 10 §30, 31; CPT/Inf (2009) 27 §82, 87
Tips for monitors:• Do immigration detainees have access to a lawyer from the outset of theirdetention?
• Do unaccompanied or separated children have access to a lawyer?
• How frequently do lawyers visit?
• Do rooms and other sites used for legal consultations provide privacy andconfidentiality?
• Is there a duty lawyer system or other mechanism for ensuring timely accessto legal advice?
• Do detainees have any concerns about access to or quality of legal
assistance?
942	
Immigration detainees are automatically informed of their rightto access legal assistance at every stage of the proceedings

Detention and Immigration Procedures

Sources: ICCPR 14(3)(b), (d); CMW 18(3)(d); CRC 37(d); CSR 16(2);UNHCR-DG 7; BPP 11(1) 17, 18; SMR 93; WGAD-D5 p.2; ACHR 8(2)(d), (e);ECHR 6; PBPPDLA V; ACHRP 7
Tips for monitors:• Is free legal advice and assistance made available to immigration detainees?
If not free, is there a system to ensure representation on a pro bono basis?
• When and how are detainees informed of their right to a lawyer? Is it in anaccessible language?
• How many/what percentage of detainees benefited from free legal advice overthe past 3–6 months?
• Have any detainees been denied or declared ineligible to receive legal aid?

4.1

3	
Immigration detainees have easy, unimpeded
access to their legal advisers

Sources: BPP 11(1), 17, 18; SMR 93, 94; RPJDL 18(a); PBPPDLA V; EPR 23.3;
EU-RD 9.7; CPT/Inf (97) 10 §31; CPT/Inf (2009) 27 §82
Tips for monitors:• Is there unrestricted and free of charge access to telephone, fax and/or email
for communications with legal advisers? Are these conversations private?
• Are free, qualified and impartial interpreters available if necessary?
• Have there been any instances of delays in accessing a lawyer?

95

4	
Lawyers can be present during any interview
with government officials or their agents
Sources: SMR 93; BPP 11; CPT/Inf (97) 10 §31
Tips for monitors:• Can lawyers be present during interviews with officials or formal procedures?
• What is the procedure for requesting a lawyer? Are there any delays, and if sowith what consequences?

5	Immigration detainees and their lawyers receive

prior written notice of all interviews, review, appeal
hearings and decisions relating to detention, protection,
immigration and removal processes and procedures
Sources: CMW 16(5), 18(3); BPP 11(2), 13; PBPPDLA V
Tips for monitors:• What is the content of the written information provided to detainees and theirlawyers?
• Is it in a language that the detainee understands?

4.1.3 Arrival and Reception
Arrest and detention are a cause of great anxiety and insecurity for
asylum-seekers and migrants, and can aggravate their vulnerability.
It is essential that detainees are treated with respect and are madeaware of the full range of their rights. Detainees are to be provided withthe means to contact family, lawyers, UNHCR and consular staff,61 asappropriate, from the outset of deprivation of liberty. If detainees aretreated in a way that minimizes their sense of vulnerability by making
them feel respected and as safe as possible, they are more likely tocope with the experience of detention, as well as to cooperate withthe staff and management. The way in which detainees experience
these initial stages will also dramatically affect how they experienceimmigration detention overall, whether in the short or longer term. The
96

initial phase of arrival and reception is also an important opportunity
to ensure that detainees are properly recorded in a register and thatdetainees with special needs are identified.
Detention and Immigration Procedures

Last but not least, it is important for all detainees to be able to undergo
a medical check on arrival, carried out by health staff, in private andwith interpreters if need be.

1	Detainees are systematically informed on arrival inwriting and in a manner / language they understandof the reasons for arrest and detention
Sources: ICCPR 9(2), 14(3)(a); CMW 16(5); BPP 10, 14; ACHR 7(4), 8(2)(b);
ECHR 5; EPR 38; PBPPDLA V

4.1

Tips for monitors:• How are detainees informed of the reasons for detention? Is this registeredand how?
• Is information on the detention procedures provided to detainees?
• Is information on their rights and obligations in relation to detention and thedetention facility provided?
• How is the information given?
• Is the information given in a language and manner understood by thedetainee? (including people who are illiterate)2	All immigration detainees are automatically advised of theirright to seek asylum and to protection against refoulement

Sources: UDHR 14; UNHCR-DG 1; ACHR 22(7); ACHRP 12(3); CFREU 18; CSR 33;
CRC 22; ASP 19; ATP 14; UNHCR-DG 1
Tips for monitors:• What information is given to detainees? In what form?
• Is the information given in a language and manner understood by thedetainee? (including people who are illiterate)97

3	
There is a detention register which records identity, time,
date and grounds of detention, the competent authority
responsible for the detention, and which detainees sign

Sources: ICPPED 17(3); SMR 7(1); WGAD-D5 P4; PBPPDLA IX(2); CPT/Inf (2009)27 §85; EPR 15.1
Tips for monitors:• Are the register(s) systematically and rigorously kept? Are there any gaps in
the entries?
• What information is recorded in the detention register? Does it include thefollowing: basic personal biodata; a valid order for detention; details of
documents and other means of establishing identity; name and contact details
of immediate family members; language spoken and whether free, qualified
and impartial interpreter available and used; stated reason for being in or
coming to the territory; whether the detainee has applied for international
protection/asylum; whether the detainee has special needs?

4	Body searches are resorted to only when strictly necessary
to ensure the security of staff and the immigration
detainees, and are conducted in a manner that respects
the dignity of the person. Fully trained staff of the samegender as the immigration detainee detainee only
conduct strip searches in exceptional circumstances.

Sources: ICCPR 7, 10; BR 19, 21; CPT/Inf (99) 12; EPR 54; PBPPDLA XXI
Tips for monitors:• What are the procedures for body searches, upon admission andsubsequently?
• Are searches conducted by staff of the same gender?
• Do staff involved in body search receive specific training?
• How are searches on women performed, and by whom?
• Are there special procedures regulating searches of LGBTI detainees?
• Are suitable alternative screening methods, such as scanning, used?

98

5 Immigration detainees are separated
from others (e.g. criminal detainees)

Detention and Immigration Procedures

Sources: ICCPR 10(2)(a); CMW 17(2); BPP 8; SMR 8(b); RPJDL 17;
WGAD-D5 P9; UNHCR-DG 8; EXCOM 44(f); ACHR 5(4); PBPPDLA XIX;
CPT/Inf (97) 10 §28
Tips for monitors:• What is the process for ensuring that immigration detainees are not mixed
with the general criminal population?
• If detained in a criminal detention facility, where are immigration detainees
held, e.g. in a dedicated aisle or section of the facility?
• What is the procedure to protect detainees from self-harm or to identify those
who might be at risk from others? Is there a first night assessment?

6	All detainees are screened on arrival by qualified health4.1

professionals, in private and using interpreters, as appropriate
Sources: SMR 24; UNHCR-DG 8 §48(vi); PBPPDLA IX(3); CPT/Inf (97) 10 §30,
31; CPT/Inf (2009) 27 §82

Tips for monitors:• Are detainees systematically screened by a qualified health professional, on
arrival?
• Are free, qualified and impartial interpreters present?
• Are physical and medical vulnerabilities adequately identified, assessed andaddressed?

99

7	
All detainees are instructed on rights, routines,
services, rules and procedures

Sources: BPP 13, 14; SMR 35;  WGAD-D5 P4 and 8; RPJDL 6, 24, 25;
PBPPDLA IX(1); CPT/Inf (97) 10 §30 CPT/Inf (2009) 27 §84
Tips for monitors:• How is the information on rights and procedures provided (poster, booklets
and other outreach materials)?
• Are detainees systematically provided with a document explaining procedures
applicable to them and setting out their rights in clear and simple terms?
• Are free, qualified and impartial interpreters readily available?
• In which languages are facility-specific regulations available? Are they
accessible to people who are illiterate?

8	Detainees can telephone family and legal counsel in private
Sources: BPP 16(1), 19; SMR 37; WGAD-D5 P2; RPJDL 61; PBPPDLA XVIII;
CPT/Inf (97) 10 §31
Tips for monitors:• Are detainees informed of their rights and permitted to contact family andlegal counsel? How?
• Are telephones available and free of charge? Are international calls permitted?
How often?
• Does the register record whether a contact was established and the time anddate? Are conversations private?

100

9	
Detainees are able to contact UNHCR and/or aconsular post or diplomatic mission in private andfree of charge, and this contact is duly recorded
Detention and Immigration Procedures

Sources: CMW 16(7); ASP 16(5); BPP 16(2); SMR 38; RPJDL 56;
EU-RD 18.2 (b); UNHCR-DG 8 (vii); WGAD-D5 p.2; OHCHR-TG 6(3); PBPPDLA V;
CPT/Inf (97) 10 §31; CPT/Inf (2009) 27 §83, 87

4.1

Tips for monitors:• Are detainees informed of their rights and permitted to contact UNHCR and/ora consular post or diplomatic mission? How?
• Are telephones available? Are they free of charge? How often can detainees
make calls?
• Does the register record a contact with UNHCR and/or a consular post or
diplomatic mission including the time and date?
• Are there measures in place to protect refugees and asylum-seekers fromcontact or visits by the authorities of their country of origin or habitualresidence?
• Are all detention officials aware of the special protection framework forasylum-seekers and refugees in this regard?

	
Legal counsel, UNHCR and/or other appropriately mandated
organisations are promptly notified of detention
Sources: CRC 22(b); SMR 38; WGAD-D5 p.10
Tips for monitors:• Do detaining authorities have an updated list of relevant professionals they
can contact?
• Are UNHCR and other relevant actors routinely notified of new arrivals?
• Is information related to access to legal counsel and/or to UNHCR or otherappropriately mandated organisation readily available to the detainee?

101

4.1.4 Transfer(s)Detainees may be transferred from one place of detention to another or
removed/released from the facility. Whatever the reasons for transfer,
this must be done respectfully and in accordance with the relevant
procedures. This includes informing detainees in advance when thetransfer will take place and where they are being transferred to, andgiving them enough time to inform their family and legal advisers.

1	Adequate notice is given to detainees of planned transfers,

and details of the transfer and reasons for it are duly recorded
Sources: ICPPED 18(1)(d); SMR 44(1), (3); RPJDL 21, 22; BPP 16(1);PBPPDLA IX(4)Tips for monitors:• How are detainees informed about planned transfers? Is the information they
are given accurate?
• Are the date, time and purpose of transfer recorded?
• How much notice is given to the detainee?
• Can detainees challenge the decision to transfer?
• How can detainees inform their legal representative in advance of thetransfer?
• Do detainees have the opportunity to contact family, pack their belongings andprepare themselves for the transfer?
• Check if there have been any last minute transfers of detainees before
announced visits (by monitors, inspectors, lawyers, others).

102

2	
Transfers are carried out safely and with dignity, inappropriate conditions and taking into consideration thesituation of people with special needs, such as children,
pregnant women, older people and people with disabilities
Detention and Immigration Procedures

Sources: PBPPDLA IX(4); EPR 32

4.1

Tips for monitors:• How is the transfer conducted (vehicles, buses)?
• Who is in charge of the transfer? Are there specialized staff escorts?
• Are restraint methods used (handcuffs or other)?
• Is the transportation used safe, clean and comfortable? Is a doctor or qualified
health professional present? What happens in case of a medical emergency?
• Are vehicles equipped so that detainees are not exposed to public view while
being transferred?
• What is the frequency and adequacy of stops made in the course of transit/
transfer (toilet, meals, rest, overnight stay, prayer times, play for children)?
• Are male and female detainees and children transported separately (unlessrelated)?
• Are there protections against sexual assault during transfer?
• Are appropriate arrangements made for people with special needs (e.g.
children, pregnant women, elderly, disabled)?
• Have transfers affected access to procedures, counsel, UNHCR, family orsocial networks?
• Do monitors have access to transferees?

1034.1.5 Access to Asylum/Protection Procedures
Lack of access to fair and efficient asylum/protection procedures
heightens the risk of prolonged and unnecessary detention, and ofrefoulement. Access to such procedures also has a direct bearing on
how detainees experience immigration detention, particularly becauseof the effect it has on their sense of safety and security.
In each place of detention, uniform protocols that ensure that people
are advised of their rights and are able to avail themselves of asylum/protection and immigration procedures need to be in place, should theywish to do so.
This is to be read in conjunction with the right to access to a lawyer (see4.1.2. above).

1	Immigration detainees are informed of their right to seek

asylum and to access other forms of protection and they
have effective access to these procedures as appropriate.
Sources: UDHR 14; UNHCR-DG 1; ACHR 22(7); ACHRP 12(3); CFREU 18; CRC 22;
ASP 19; ATP 14
Tips for monitors:• Are detainees informed of their right to apply for asylum or for other forms ofprotection, such as statelessness determination procedures, complementaryor subsidiary forms of protection?
• How is this information made available to the detainees?
• Are there mechanisms in place for the identification of persons in need ofprotection?
• Are asylum/protection procedures available and accessible to immigration
detainees?

104

2	
Information on other immigration procedures is available
Sources: ATP 6(2)(a); BPP 13
Detention and Immigration Procedures

Tips for monitors:• Are detainees given information on all available options (such as voluntary
returns, temporary residence permit or readmission procedures)?
• Do immigration detainees who are trafficked persons have access toapplicable procedures (e.g. asylum, witness protection, reflection period visas,
other)? How?
• What procedures are in place to identify trafficked persons?

3	Immigration detainees have adequate andeffective access to information

Sources: BPP 10, 11(2), 13; ATP 6(2)(a), 6(3)(b); PBPPDLA V, IX(1);CPT/Inf (2009) 27 §93

4.1

Tips for monitors:• Do immigration detainees experience delays in receiving notice, lodging
appeal papers, attending hearings arising from being in detention?
• Do the staff of the place of detention facilitate detainees’ attendance atinterviews, review and appeal hearings? Are detainees provided withapplication forms appropriate to their expressed needs and sufficient time tocomplete them? Is confidentiality guaranteed?
• Are time limits for applying for asylum/protection tailored (extended) to allow
for the fact that persons are in detention?

105

4.1.6 Requests and Complaints
In all places of detention there needs to be internal requests andcomplaints procedures that are easily accessible, as well as external
procedures for making confidential requests and complaints without
censorship. Detainees ought to be informed of these procedures
and understand how to access them. Hence, an effective complaints
procedure would provide detainees with a means to discuss or contest
any aspect of their conditions in immigration detention. It needs to beprocedurally clear and fair, respect privacy and confidentiality, andproduce tangible outcomes for detainees.

1	Detainees can raise any aspect of their stayin immigration detention through an internal
confidential complaints procedure.
Sources: SMR 35, 36(1); RPJDL 72-78; PBPPDLA VII; EPR 70.1
Tips for monitors:• Is an internal complaints procedure in place and accessible?
• Is privacy and confidentiality respected? How?
• How many complaints have been lodged over the past 3/6/12 months?
• How does this number compare with the average number of persons held in
the detention centre?
• What measures are in place to address these complaints?

106

2	
Detainees have access to an external
confidential complaints procedure

Sources: BPP 33; SMR 36; RPJDL 75-76; PBPPDLA VII
Detention and Immigration Procedures

Tips for monitors:• Is an external complaints procedure in place and accessible?
• Is privacy and confidentiality respected? How?
• Are illiterate detainees or those speaking foreign languages able to filecomplaints in practice?

3	Every request or complaint is impartially investigated, andpromptly dealt with and replied to without undue delay
Sources: BPP 7, 33(4); SMR 36(4); PBPPDLA VII

4.1

Tips for monitors:• Do requests and complaints procedures comply with standards of fairness andjustice? Are they transparent? Are they impartial?
• Do complaints receive a timely response that addresses the substance of thecomplaint?
• What is the most common outcome?
• What percentage of complaints have been decided in favour of thecomplainant?

4	Detainees do not suffer from intimidation, sanctions
and reprisals for making a request or complaint
Sources: BPP 33(4); EPR 70.4
Tips for monitors:• Have detainees been intimidated and discouraged from filing complaints?
• Have there been any reports or allegations of intimidation, sanctions,retaliation or reprisals?

1074.1.7 Release and After-Care
In the prison system, the date on which a person is to be released isgenerally known and can be planned for by the detainee and his/her
support network. In the context of immigration detention, the endpointof detention is far less clear-cut. Detainees rarely know in advance when
they will be released, if they will be released into the host community, or
whether they will be required to return to their country of origin or former
habitual residence, or indeed to return or travel to a third country. As
time goes on, immigration detainees often do not know whether they
are getting closer to the future they seek or fear. This uncertainty can be
an agonizing combination of hope and fear. As such, stress and anxiety
levels may increase rather than decrease as immigration detention
approaches its endpoint. In this regard, it is important to remember thatdetainees being released may believe that what in fact is happeningis their removal. It is therefore imperative that release, removal anddeportation procedures are all managed respectfully, sensitively andhumanely. Whatever the final outcome, the immigration detainee needs
to be in a position to integrate into the host society or reintegrate into
his/her country of origin or former habitual residence.

108

1	
Detainees are adequately prepared for theirrelease and for life in the host community
Sources: SMR 60(2), 61, 64
Detention and Immigration Procedures

RPJDL 53, 79, 80

4.1

Tips for monitors:• How are detainees informed of their release? Are they given adequate notice?
• Are released detainees provided with adequate medicine if undergoingtreatment, as well as their medical records if needed and a list of relevantsocial/medical services? Are referrals made to these services where deemed
appropriate?
• Is a discharge plan prepared for cases involving release into medical/
psychiatric institutions?
• Are social/medical services in the host country equipped to take care of
released asylum-seekers and migrants?
• Are released detainees linked to legal advisers and/or local support groups?
• Are persons being released issued with appropriate documentation, to prevent
re-detention?

2 There is a standard and recorded release procedure
Sources: SMR 7(1)(c), 43; RPJDL 21(c), (d), 22
Tips for monitors:• Is the procedure being followed? Are there exceptions? Why?
• How are detainees’ belongings (including cash) returned?
• Is there time to check the belongings against the inventory prepared on
arrival?
• Are detainees’ families notified in advance? How, and how much time inadvance? Is safe transportation provided for the detainees and/or family?

109

4.1.8 Removal, Deportation and Repatriation63 Procedures
Removal and deportation practices may result in serious violationsof human rights and even in some cases death of the deportee, if
appropriate safeguards to ensure that the authorities proceed withsecurity and dignity are not met. During deportation procedures,in particular, detainees are very vulnerable and exposed to the riskof ill-treatment and torture.64 Monitoring removal and deportation
practices can serve as an important safeguard against ill-treatment andrefoulement. It is crucial that the use of force and means of restraints
are clearly framed and monitored.
It is also imperative that procedures are managed respectfully, sensitively
and humanely and take place in safety and in dignity. Immigration
detainees ought to be given adequate notice of deportation or removal
and a reasonable opportunity to make preparations. Also, procedural
safeguards are needed to ensure that removal orders do not violate theprohibition on refoulement.
This section is to be read in conjunction with the right to access a lawyer(see Section 4.1.2), access to asylum/protection and other immigration
procedures (see Section 4.1.5) and means of restraint and use of force(see Section 4.2.3).

110

1	
Immigration detainees are given adequate notice of removal
65

and deportation, including the reasons and destination

Detention and Immigration Procedures

Sources: BPP 16; PBPPDLA V; CPT/Inf (2003) 35 §41; CPT/Inf (2009) 27 §95;
CoE-TGFR 4, 15; EU-RD 8.3 (d)4.1

Tips for monitors:• When, where and how are immigration detainees given notice of theirremoval? Is it given in a manner or format they can understand?
• When are removals/deportations conducted? What are the times of day,dates and circumstances of recent removals/deportations (e.g. night time,
weekends, weekdays, public holidays)? Check in particular any controversial
removals and reactions of detainees.
• Check safety issues (such as being removed to areas where traffickers lurk at
odd hours or dangerous locations).
• Are detainees informed of the reasons for removal/deportation?
• Are detainees given the opportunity to make preparations pre-departure,such as contacting family members, organizations to assist reintegration andinternet access to help make on-arrival preparations?

2	Immigration detainees are given adequate time to inform theirlawyer, volunteer visitors and family and friends of when they
are to be removed/deported or repatriated from the country
Sources: BPP 16; PBPPDLA V; CPT/Inf (2003) 35 §41; CoE-TGFR 15
Tips for monitors:• Do immigration detainees have enough time to contact and inform theirsupport network (lawyer, family, friends, other detainees)? How (telephone,email, fax, etc.)? Are they encouraged to do so?
• Are prior measures taken to help immigration detainees organize their return,
particularly on the family, work and psychological fronts?

111

3	
Systems are in place to ensure that immigration detainees areassessed by health staff (before and during the deportation),are fit to travel and that property is returned to them
Sources: SMR 43; RPJDL 35;  CoE-TGFR 16; CPT/Inf (2003) 35 §39
Tips for monitors:• Are immigration detainees seen by a health professional prior to removal/
deportation? Is this recorded in a register?
• Are provisions made for timely access to counselling and other support inpreparation for deportation or removal?
• Are they assisted by psychologists and social workers who are responsible forpreparing immigration detainees for their deportation?
• Are detainees’ belongings returned to them before departure? Are they able totake them?
• Is a medical doctor or health care worker present during the deportation
process?

4	
There are procedural safeguards to ensurethat removal and deportation orders do not
violate the prohibition on refoulement
Sources: CSR 33; CAT 3;  CRC 22; OAUR II(3); CoE-TGFR 2(3); ACHR 22(8);CPT/Inf (2003) 35 §30; CPT/Inf (2009) 27 §93-95; EU-RD 8.3(d)Tips for monitors:• Do detainees have access to all available procedures, including appeal andreview procedures?
• Is there a specific register for removal/deportation orders? Does it include arecord of what took place in the course of each removal/deportation?
• Have all asylum/protection requests been fully and individually determined/
assessed prior to the implementation of removal orders?

112

5	
Allegations of assault on detainees, including excessive
use of force, supported by medical evidence, arethoroughly investigated with a view to prosecution

Sources: CCLEO 8; PBPPDLA XXIII(3); CPT/Inf (2003) 35 §32-40;  CoE-TGFR 19

Treatment and Safeguards

Tips for monitors:• Are there any complaints and allegations of excessive use of force? How wasthis managed?
• What methods of restraints were used? Check authorization, necessity,
supervision, medical monitoring, type of force or restraint used.
• What happens for children who are not being removed? Is it possible to makearrangements for reuniting them with other family members who are being
removed?

6 Escort staff are respectful of detainees
and have received specific training

4.2

Sources: ICCPR 10(1); BPP 1; CPT/Inf (2003) 35 §4269
Tips for monitors:• Have escort staff received specific training? What type?
• Do the staff include women?

4.2 TREATMENT AND SAFEGUARDS
In any place of detention detainees are vulnerable vis-à-vis the Stateand those agents immediately responsible for their detention. As such,there is always a risk that immigration detainees will suffer torture (bothmental and physical) or other ill-treatment while in detention. Inhumanor degrading treatment may arise for instance through maltreatment
such as the misuse of disciplinary measures and sanctions/reprisals,
improper use of methods of restraint or excessive use of force. It may
also arise from very poor conditions of detention or the use of solitaryconfinement.

113

In addition to these risks of torture or other ill-treatment committed in
the place of detention, monitors also need to be aware that asylumseeker and migrant detainees may have been subjected to various
forms of ill-treatment before their departure from their home country
and/or before detention, during arrest or transfer. As victims of suchabuses, asylum-seeker and migrant detainees require special care andattention from the authorities but also from monitors in the course of
their interaction with them.
It is essential to ensure that all areas of immigration detention practice
are properly regulated and administered and accompanied by therequisite guarantees and safeguards. Furthermore, there must be
effective remedies available to immigration detainees who are victimsof torture or other ill-treatment; remedies that include cessation of
the violation, compensation, reparations, and measures to prevent
recurrence.

4.2.1 Torture and other Ill-treatment70
Torture and ill-treatment, past or present, is one of the most difficult
issues to handle in any detention environment.
Torture and ill-treatment are absolutely prohibited and can never bejustified under any circumstances.
Torture and ill-treatment can take very different forms, including forexample sexual abuse or deprivation of food, sleep or communication.
It is important to be aware that practices exist which may not make iteasy to detect torture or other forms of ill treatment, and which cancause long-term psychological consequences. Victims of torture and/or ill-treatment may suffer from trauma, depression and other emotionalor psychological consequences.
In this context, it is important to recognize that immigration detainees
may have been victims of torture or ill-treatment at different moments:
in their country of origin, during their immigration journey, during arrest114

or transfer in the country of destination, as well as inside the placeof detention itself. Detention itself may aggravate some of victims’
symptoms.

Treatment and Safeguards

Private interviews are therefore a very delicate moment. For the victim
of torture or trauma, talking about what has happened to him/her may
be an extremely distressing and humiliating experience, and monitoring
teams need to be particularly sensitive to this. This means developing
a sense of when to stop or suspend an interview, how deeply to probe,
and when to make referrals for specialist intervention. It also means
being very clear with the detainee about what the monitoring teamcan do with the information, and the requirement that the victim gives
consent.

4.2

Unless the visiting body has judicial or quasi-judicial powers, it ought
to refer, subject to the consent of the individual, individual allegationsof torture or ill-treatment to the relevant authorities for administrative or
criminal investigation.
Finally, it is crucial to keep in mind the principle of non-refoulement
which bars States from returning any person to a place where theywould be at risk of persecution, torture or other forms of serious or
irreparable harm. This principle is widely recognized as a rule ofcustomary international law.

1	No person in immigration detention is subjected to tortureor to cruel, inhuman or degrading treatment or punishment,
including respecting the principle of non-refoulement
Sources: UNCAT 2, 16; ICCPR 7; CSR 33; CMW 10; SMR 27, 31;  ACHR 5(2);ACHRP 5; IACPPT 1, 6; CPT/Inf (2009) 27 §93-95
Tips for monitors:• Are detainees complaining about their treatment in the place of detention?
• Are there allegations of torture or ill-treatment during arrest or transfer?

115

2	
There is a protocol for handling instanceswhere a detainee discloses information about
previous mistreatment, torture or cruelty
Sources: CPT/Inf (2009) 27 §96

Tips for monitors:• Do case histories include comprehensive torture/trauma assessments?
• Do detainees have torture and trauma care plans (numbers, content,
implementation)?
• What statistical data is available relating to those identified as having a historyof torture and/or trauma?
• Is appropriate support available for children in these circumstances?

3	
Initial health screening of immigration detainees is

attuned and sensitive to the possibility that a detainee
may have been a victim of torture or trauma
Sources: ICCPR 10(1); BPP 24; SMR 24; PBPPDLA IX(3); CPT/Inf (2009) 27 §96
Tips for monitors:• Do detainees have a medical examination upon arrival? Is a qualified
interpreter present?
• Are health professionals trained for dealing with victims of torture and illtreatment?
• Are medical registers available? Are specific cases written down in a separate
register?

116

4	
There is a protocol for responding to current
allegations of torture or ill-treatment

Sources: BPP 7, 33; RPJDL 72-78, 87; CPT/Inf (2009) 27 §96

Treatment and Safeguards

Tips for monitors:• Does the complaints register reveal complaints about torture and other illtreatment? If so with what responses, non-responses and follow-up action?
• Are allegations of ill-treatment investigated promptly and effectively?
• Is the confidentiality of complaints guaranteed? How?
• Is there any evidence of sanctions/reprisals following complaints?

5	
Where an allegation of torture or ill-treatment is made,the victim is examined physically and psychologically byan independent medical officer as soon as possible
Sources: BPP 24; CPT/Inf (2009) 27 §96

4.2

Tips for monitors:• Is a roster of independent medical officers in place?
• Have medical officers received specific training on documentation of torture or
ill-treatment?

4.2.2 Isolation and Solitary Confinement
Isolation is a measure by which a person (or a group of persons) isheld separately from the other detainees and has limited or no contact
with them and with the outside world.71 Such measures can be used
as a disciplinary sanction or as a behavioural management measure (incase of self-harm or risk of suicide). They are also sometimes used forsafety purposes such as in separating LGBTI individuals (See 4.8.9). In
all cases such separation ought only to occur as a last resort, wherestrictly necessary to avoid a serious and imminent threat of self-harm,
injury to others, or destruction of property, and for the shortest possible
time. In some situations, however, isolation is used as a technique for117

inhibiting or preventing access by individuals or groups of individuals tolegal counsel, relatives and friends, or other sources of external advice
or support.
Isolation, especially in the case of prolonged solitary confinement, mayconstitute cruel, inhuman or degrading treatment or punishment oreven amount to prohibited acts of torture.72 Isolation needs therefore to
be closely reviewed and analysed by monitoring teams.

1	
Use of isolation/solitary confinement is regulated,
used as last resort and for the shortest period

Sources: BPTP 7; SMR 31; BR 21(b);  RPJDL 67; PBPPDLA XXII(3); EPR 60.5
Tips for monitors:• Why is separation or isolation used? (as a punishment; behavioural
management; protection; risk of suicide or self-harm?)• How many detainees have been isolated over a given period? Where is the
person isolated?
• Are juveniles isolated?
• Are other persons in situations of vulnerability isolated?
• What is the average length of isolation?
• What are the conditions of the isolation facility and does it comply withhumane conditions of detention?
• Do alternatives to isolation exist?

118

2	
The decision to isolate a detainee or group ofdetainees is exceptional, on clear grounds,
and subject to independent review
Sources: PBPPDLA XXII(3); RPJDL 67; SMR 30(2)(3)Treatment and Safeguards

Tips for monitors:• What is the procedure for isolation? (Who decides? On what basis?)• Are immigration detainees informed of the reasons for the decision to isolatethem in a manner that they understand?
• Is there an isolation register?
• How often are isolated detainees medically examined?
• Is there an appeal procedure?

3	
Isolation of a detainee is subject to effective daily monitoring,
including by an independent medical doctor, of his/her physical, emotional and psychological well-being

4.2

Sources: SMR 32; SR Torture §100
Tips for monitors:• What is the monitoring procedure in place?
• Is the monitoring team able to access isolated individuals?
• Are isolated detainees seen daily by a medical doctor?
• Can isolated detainees request to see a medical doctor?

4 Rights and privileges of isolated detainees are respected
Sources: ICCPR 10 §1; SMR 35
Tips for monitors:• Has isolation or separation compromised any of the detainee’s proceduralrights?
• What restrictions or limitations are there, if any, on rights enjoyed by otherdetainees?

1194.2.3 Means of Restraint and Use of ForceIn the context of immigration detention, it is vital that staff and law
enforcement officials understand and respect the non-criminal status ofimmigration detainees and the non-punitive character of their detention.
Physical means of restraint such as handcuffs, or in exceptional
circumstances, the use of force, in this context are to be circumscribedby law and applied only when strictly necessary, reasonable andproportionate to the legitimate purpose of maintaining security andorder within the place of detention, or when personal safety or property
damage is threatened. Chemical or medical forms of restraint are
generally unlawful.
The use of restraints on children must be expressly prohibited, unlessassessed and determined to be in the best interests of the child.

1	The use of force against immigration detainees is exceptionaland explicitly governed by law, and limited to use in selfdefence or other measures necessary to protect life and safety
Sources: SMR 54(1); BPUFF 4; PBPPDLA XXIII; EPR 64, 65, 66
Tips for monitors:• Are there legislation and regulations for the use of force specific to the context
of immigration detention? Are they known by the staff?
• What training do staff receive in the use of these measures?

120

2	
Where a situation may require use of force, the placeof detention prioritizes efforts to defuse the situation
with non-violent conflict management strategies
Sources: BPUFF 4; PBPPDLA XXIII(2)Treatment and Safeguards

Tips for monitors:• Does staff training include strategies to defuse tense situations?
• Are there any examples of when this has been effective?
• How have staff responded in managing crisis?

3	Arbitrary, abusive, or otherwise excessive use of force
by law enforcement officials is a criminal offence
Sources: BPUFF 7; PBPPDLA XXIII(3); EPR 69

4.2

Tips for monitors:• Do staff carry and use weapons (such as fire arms or batons)? If so what are
they? Are staff trained to use weapons?
• Can staff be identified either by name or by employee number?
• Is there any evidence of excessive or disproportionate use of force?

4	
Use of force is fully documented and reported in
an incidents register and in individual case files,
and effective review procedures are in place
Sources: SMR 54(1); BPUFF 6, 22; PBPPDLA XXIII(3)Tips for monitors:• How are instances of use of force registered? Is there a review process inplace?
• When is force used against detainees? Where? Why?
• What is the referral process for medical examination?

121

5	
The use of any instruments or methods of restraint
are explicitly governed by law and regulation

Sources: UNCAT 16; PME 5; SMR 33, 34; RPJDL 63-65; PBPPDLA XXIII(1);EPR 68; BR 21(c)Tips for monitors:• What policies and regulations are in place regarding use of means ofrestraint?
• Use of restraints is limited to: a. preventing unlawful escape during transfer,b. medical grounds, c. preventing harm, self-harm, property damage.
• What types of restraint are used? Physical including handcuffs? Chemical?
• Are means of restraint used during transfer or deportation/removal?
• Are means of restraint used during external medical or dental examinations ortreatment (such as woman giving birth), interviews or hearings?
• Is there any evidence of use of means of restraint on children or pregnant
women?

6	Use of restraint is monitored and detainees
are medically examined where indicatedSources: SMR 34; BPUFF 5(c); PME 5
Tips for monitors:• Who monitors the use of means of restraint (check management, a medical
doctor, judicial scrutiny)?
• What is the process for being referred for medical examination?

122

4.3 SAFETY, ORDER AND DISCIPLINE
Although it is imperative that security, predictability and order are
maintained in a place of immigration detention, rules and disciplinary
procedures need to have a light touch suitable to the non-criminal
status of immigration detainees.

Safety, Order and Discipline

Furthermore, to ensure a safe and well-ordered community life, it is vitalto make sure that there are adequate mechanisms of accountability.
This includes ensuring that standards and limitations are provided bylaw or lawful regulation, decisions are subject to review and there is aregular and rigorous inspection programme.
Monitoring teams will therefore be concerned to scrutinize institutionalsafeguards and responses and need to examine both the causes andeffects of problems such as bullying and victimization.

4.3.1 Disciplinary Procedures

4.3

In the immigration detention context, it is highly desirable and conduciveto the effective maintenance of security and good order if the conductof detainees is managed first and foremost through a scheme thatappropriately rewards good behaviour rather than one that punishes
unacceptable behaviour. Nevertheless, it is important for monitoring
teams always to bear in mind that in practice reward schemes can fast
become punitive if they are not properly managed and rewards arearbitrarily granted or withdrawn.
It is crucial that the team is attuned to the differences between a
disciplinary system within the prison context, and internal rules
within an immigration detention environment. The register in which all
breaches of the internal rules and ensuing procedures and sanctions
are recorded needs to be examined in this light.

123

1	
Discipline and order is only maintained in accordancewith the rules and to the extent necessary for safe
custody and well-ordered community life

Sources: SMR 27;  BPP 30; PBPPDLA XXIII(1); CPT/Inf (2009) 27 §88;
EPR 56.1, 2; 57.1, 2
Tips for monitors:• Are internal rules clear and available in a number of languages?
• Are internal rules displayed in common areas and known by detainees andstaff?
• What types of behaviour attract what types of disciplinary measures?
• Are they set out in law or lawful regulation?
• Who determines the sanctions and on what basis?
• What is the nature of the sanctions imposed?
• Does the detainee have the possibility to defend himself?

2	Disciplinary procedures are subject to review and appeal
Sources: PBPPDLA XXII(1); CPT/Inf (2009) 27 §88
Tips for monitors:• How does the appeal mechanism work?
• Have any appeals resulted in a favourable outcome for the detainee?

124

3	
A discipline register records the details of all disciplinary

measures, including date and detail of alleged disciplinary
offence, date and detail of hearing and reasons for decision,date and detail of review and reasons for decision, date,detail and duration of the disciplinary measure imposed
Sources: RPJDL 19, 70

Safety, Order and Discipline

Tips for monitors:• Is the register of disciplinary measures accurate and well maintained?
• What is the nature and duration of sanctions (types, average and longest)? Are
disciplinary measures time-limited?
• What is the total number of sanctions overall? Is there any evidence ofarbitrary or inconsistent decision-making?

4	Disciplinary sanctions applied to children are suited
to their special circumstances and vulnerabilities
Sources: CRC 37(a); RPJDL 70

4.3

Tips for monitors:• Are there instances where disciplinary procedures have been applied tochildren (number, period)?
• What measures were taken?

4.3.2 External Inspection
External inspection systems are necessary to safeguard the rights ofimmigration detainees. There needs to be a mechanism for regular
independent inspection and supervision of the administration of placesof immigration detention and the treatment of detainees. The scope of
inspections ought to extend to all aspects of immigration detention.

125

1	
There is regular supervision and inspection of the placeof immigration detention and its administration by acompetent authority other than the detaining authority

Sources: BPP 29(1); SMR 55; RPJDL 14, 72-74; PBPPDLA XXIV; EPR 93.1
Tips for monitors:• Who conducts inspections of places of immigration detention? On what
authority?
• How frequently do inspections take place?
• What is the scope of inspections?
• Are inspection reports available?

2	Inspectors are appointed by and accountable to theinspecting/supervisory authority and their powers
include inspection of all places of detention andhearing and resolving grievances and complaints
Sources: BPP 29(1); SMR 36, 55; RPJDL 72-78
Tips for monitors:• Who appoints inspectors?
• What is the composition of inspection teams (e.g. gender balance andprofessional capacities)?
• What are their mandate and authorities?

3	
Detainees have the right to communicate freely
and in full confidentiality with inspectors

Sources: BPP 29(2); SMR 36(2); RPJDL 73; BR 25(1)Tips for monitors:• Can detainees communicate freely with inspectors? How regularly? What isthe process?
• Is privacy and confidentiality respected?

1264.3.3 Bullying and Victimization

Safety, Order and Discipline

Bullying and other forms of victimization are forms of violence which
also impact a range of other human rights. They can be a problem
at the level of staff–detainee relationships, as well as staff–staff anddetainee–detainee relationships. All forms of bullying and victimization
negatively impact on a custodial environment. The cumulative effect or
the failure to respond adequately may amount to a breach of humanrights, including inhuman or degrading treatment. Appropriate action isrequired in all cases.

1	Staff and detainees are aware that bullying

and other forms of victimization are prohibited,know their rights and how to access them
Sources: BPP 1; ICCPR 10

4.3

Tips for monitors:• Is there a bullying and victimization policy?
• How widespread is the problem of bullying and victimization?
• Is there staff training on bullying and victimization?
• Are detainees involved in developing strategies for dealing with bullying andother forms of victimization?
• Are detainees protected from unwanted sexual attention or advances, or
exploitation?

127

2	
Staff are trained to recognize and respond to incidents ofbullying or victimization as early as possible, and to identify
individuals or groups that may be particularly vulnerable
Sources: PBPPDLA XX
Tips for monitors:• Do staff draw on the observations and input of others – detainees, staff, family
and friends, other professional visitors – to identify individuals or groups who
may be particularly vulnerable to bullying or victimization?
• Are staff able to identify and reduce tensions between detainees of different
nationalities, ethnic or religious groups?
• Do staff have a presence in all parts of the place of detention at a level that is
appropriate to the location?

3	Allegations of bullying or victimization are responded to in atimely way, properly investigated, and appropriately remedied
Sources: CoE-TGFR 10.6; SMR 36; RPJDL 76-77; PBPPDLA IX(3), V; BR 5(1);BPP 7.1, 33.4; UNHCR-DG 8, 9.3

Tips for monitors:• Is bullying or victimization by staff managed through staff disciplinary
procedures?
• What avenues of complaint are available to victims? With what results?
• Are allegations properly documented?
• Is privacy and confidentiality respected?

1284.3.4 Handling Emergencies

Safety, Order and Discipline

In any place where people are deprived of their liberty, including
immigration detention, there is a need for emergency preparedness.
Causes of an emergency or crisis may be internal, external, accidental,
negligent, deliberate, or natural disasters. In a place of immigration
detention, people have been deprived of their liberty (sometimes inlarge numbers) and have little possibility of protecting themselves inan emergency. In some countries immigration detention policies andpractices mean that places of immigration detention can be ‘pressurecookers’ of stress and anxiety which can, from time to time, erupt into
protests, riots and other disturbances and acts of violence including
self-harm.

1	There is a comprehensive emergency preparedness

policy for the place of detention, which engages staff anddetainees, and the primary focus of which is to ensure thesafety of immigration detainees, staff, and any visitors

4.3

Sources: PBPPDLA XXIII(1)Tips for monitors:• Do the design and structure of the immigration detention facility minimize therisk of fire and other hazards (e.g. chemical leaks) and natural disasters (e.g.
hurricane, flooding) and ensure safe evacuation from the premises?
• What is the impact of such policy on daily life?
• Are staff trained in crisis management strategies?
• Has the place of detention appropriate equipment, such as alarm systems,
loudspeakers and fire extinguishers? Are they readily accessible? Is thisequipment regularly tested, in good working order?
• Are staff trained to use this equipment?
• Are there alternative communication systems in the event that regularcommunication systems cannot be used (e.g. due to power cuts)?
• Has implementation of the policy been effective in case of a recent emergency
or crisis?
129

2	
There is scope to bring in additional support,

including emergency services personnel, independentnegotiators/interlocutors and medical personnel
Sources: CoE-TGFR 10.3
Tips for monitors:• Is additional external support readily available at short notice?
• Has it been effective in the case of a recent emergency or crisis?

3	
There are clear emergency evacuation procedures andregular fire and evacuation drills, and specific provision
is made for persons in situations of vulnerability
Sources: RPJDL 32
Tips for monitors:• Are there regular alarm tests, fire drills and other emergency evacuation drills?
• Do children and other particularly vulnerable groups benefit from extra
protection?

4.4 MATERIAL CONDITIONS
By depriving a person of their liberty, the State assumes responsibility
for providing for that person’s vital needs such as food andaccommodation. It is incumbent on the State to mitigate the loss ofliberty as far as possible by ensuring that the detention environmentand conditions are respectful of the dignity and non-criminal statusof immigration detainees. This means ‘avoiding the use of prisons,jails and facilities designed or operated as prisons or jails’ (UNHCRDG 8) and ‘that immigration facilities are specifically designed for their
purpose’ (CPT Standards, Extract from 7th Report). Further, care needs
to be taken in the design and layout of the premises to avoid as far
as possible any impression of a carceral environment. This meansthat both the detention environment and the living conditions must be
decent in every respect. As such, accommodation, sanitation, hygiene,
130

drinking water, food, clothing, bedding, safe custody of and accessto personal property and effects must all be provided to an adequate
standard and in a manner that is safe and respectful of the dignity of
individual detainees. In addition, the design and physical environmentof detention facilities ought to ensure that all detainees have adequate
privacy.

4.4.1 Accommodation

Material Conditions

Appropriate accommodation is central for any detainees, including
asylum-seeker and migrant detainees, when it comes to their material
conditions of detention. Quite obviously it has a massive influenceon the way they feel, depending inter alia on the type and size ofaccommodation, its cleanliness, the time they spend in it, or the
possibility it offers to maintain family life.
Regarding children, including unaccompanied or separated asylumseeker and migrant children, it is crucial that they are housed separatelyfrom unrelated adults.

4.4

The size, the natural or artificial light, the number of inmates in a givenroom, and the furniture are key conditions for monitoring teams to check.
Considering the nature of immigration detention, detainees ought not
to be confined to their room all day long but need to be able to movefreely within the facility.

1	The number of detainees does not exceed the authorized
maximum sleeping capacity of the place of detention
Sources: SMR 9(1); PBPPDLA XVII
Tips for monitors:• What is the official capacity of the place?
• What is the occupancy rate?

131

2	
The size of the room(s) is adequate and provides for single
occupancy except in the case of couples and families
Sources: SMR 9(1); PBPPDLA XII(1); CPT/Inf (97) 10 §29; EPR 18; 96
Tips for monitors:• What is the size of the room(s) (square metres per person)?
• How are individuals allocated in rooms?
• Are needs of persons in situations of vulnerability taken into account?
• In case of multiple occupancy rooms, are cultural/ethnical/religious
considerations taken into account?

3	
Sleeping accommodation for all immigration detainees iswell maintained, safe, clean and with adequate furniture
Sources: SMR 10;  PBPPDLA XII(2); CPT/Inf (97) 10 §29; EPR 19.2;
EU-RD Recital (18), (17)Tips for monitors:• Are children, including unaccompanied or separated children, housed
separately from unrelated adults?
• Do all detainees have their own bed and mattress and bedding/blankets?
• How is the room furnished?
• In the case of shared sleeping accommodation, do detainees have lockable
individual storage space?

4 The room(s) have natural light and allow circulation of fresh air
Sources: SMR 11(a); PBPPDLA XII(1)Tips for monitors:• Is there natural light in the room?
• Can windows be opened?
• Do windows give enough light to read and work?

132

5	
Artificial light is sufficient to enable detainees to read or work
Sources: SMR 11(b)Tips for monitors:• Do detainees have control of the light switches in sleeping accommodation?

6	
There is adequate and safe heating and/or cooling and ventilation suitable to climaticconditions, and in good working order
Sources: SMR 10; PBPPDLA XII(1)Material Conditions

Tips for monitors:• What is the temperature in the room?
• Is the heating or ventilation functioning properly?
• Do detainees have control over heating, cooling and ventilation?

7	Couples are provided with suitable accommodation,

4.4

including couples who may have special vulnerabilities
such as unmarried or LGBTI people
Sources: UNHCR-DG 9; PBPPDLA XIX
Tips for monitors:• What accommodation is provided for couples?
• Is there any evidence of discrimination against some categories of couples(unmarried, LGBTI)?

8	Family accommodation is provided, andis safe and suitable for children

Sources: SMR 8(d); PBPPDLA XIX; EU-RD 12, 18.2 (a)Tips for monitors:• What accommodation is provided for families?
• Are children housed with unrelated adults?
133

9	
Sleeping accommodation for women is separated from men
Sources: SMR 8(a), 23; UNHCR-DG 8 §48(v); PBPPDLA XIX
Tips for monitors:• Are women provided with separate sleeping accommodation?
• Is their privacy guaranteed?
• Is their safety ensured?
Detainees are supplied with clean bedding
Sources: SMR 19; PBPPDLA XII(1); EPR 21
Tips for monitors:• What bedding do detainees receive on arrival? Is it appropriate to climaticconditions?
• How often are sheets changed?
• Who is in charge of laundering beddings?
• Does bedding look and smell clean?

	
Where detainees are in places of criminal detention, e.g.

prisons or police stations, immigration detainees are notco-mingled with those detained under the criminal law
Sources: ICCPR 10(2)(a); CMW 17(2); BPP 8; SMR 8(b); RPJDL 17; WGAD-D5
p.9; UNHCR-DG 8 §48(iii); EXCOM 44(f); PBPPDLA XIX; CPT/Inf (97) 10 §27, 28
Tips for monitors:• Are immigration detainees separated from those detained under criminal law?
Are they held e.g. in a dedicated aisle or section of the facility?
• Are they held for prolonged periods of detention? Are they held in exceptional
cases (e.g. because of a known potential for violence)?

1344.4.2 Food and Drinking Water
In the context of immigration detention, giving effect to the right tofood is a matter of health and safety, as well as respect for the dignityof the human being. Food of nutritional value suitable to age, health,and cultural/religious background, is to be provided. Special diets for
pregnant or breastfeeding women need to be available. Facilities inwhich the food is prepared and eaten need to respect basic rules onsanitation and cleanliness. Thus detainees ought to have a sufficient,
healthy, varied and balanced diet, free of charge.

Material Conditions

They ought also to be permitted to order food from outside the facility
at their own expense, either through the administration or through theirfamily or friends.

4.4

In addition, engagement in the selection and preparation of food is an
important daily activity that is purposeful and communal. It can be a
way to (re)-establish contacts with the community from the country oforigin in the host country. Moreover, it maintains, improves or confers
an important life skill that is essential upon release or removal.

1	Immigration detainees are provided with sufficient food ofnutritional value and a varied and balanced diet, free of charge
Sources: SMR 20(1); UNHCR-DG 8 §48(xi); PBPPDLA XI(1); EPR 22

Tips for monitors:• Is the food of sufficient quantity, quality and varied?
• Are special dietary requirements (vegetarian, religious, medical) catered for?
• Who decides on the menus? Do medical personnel play a role?
• What is the daily budget for food?
• What do detainees say about the food? What does it taste like?
• Can detainees buy food inside the facility? How do the prices compare withoutside?

135

2 Meals and drinks/water are provided at regular intervals
Sources: SMR 20; PBPPDLA XI; EPR 22.4
Tips for monitors:• Can detainees access their own drinking water at all times? What is its colour,
smell, taste?
• How many meals do immigration detainees receive each day? At what time?
• Is the food hygienically prepared and served? Is it well presented? Is it
respectfully served?
• Where are the meals taken? Is there a meals register?

3 Detainees have the possibility to cook their own foodSources: BR 5
Tips for monitors:• Can detainees cook their own food? At any time?
• Where and how can detainees obtain food to cook?
• Do persons have access to food outside meal times?

4	The nutritional provision for pregnant women andnursing mothers is sufficient to maintain an adequate
standard of health for mothers and babies
Sources: CEDAW 12(2); BR 48; UNHCR-DG 8 §48(xi); PBPPDLA XI(1)Tips for monitors:• Are there special dietary arrangements for pregnant women or nursing
mothers?

136

5	
Religious, cultural or other special dietaryrequirements relating to food are fully observed
Sources: BPTP 3, 6; PBPPDLA XI(1)Tips for monitors:• How are special dietary requirements taken into account, including regarding
storage, preparation and distribution?
• Are detainees able to communicate their special dietary needs?
• Is there any evidence of discrimination?
• Are religious representatives consulted when considering food related issues?

6	The medical officer regularly inspects and advises on the

Material Conditions

storage, quantity, quality, preparation and service of foodSources: SMR 26(1)(a); EPR 22.6

4.4

Tips for monitors:• Is the medical officer associated with the food chain?
• Does s/he make any recommendation related to nutritional matters?
• Are menus broken down by nutritional value?

7	
Cooking facilities, dining areas and eating equipment aresafe, clean, hygienic, well ventilated and well maintained
Sources: SMR 14; PBPPDLA XI(1)Tips for monitors:• Where are the meals taken?
• How is the food served?
• Are catering facilities/kitchen clean, hygienic and in good repair?
• Are catering facilities regularly inspected for health and safety?
• Do detainees have access to them?

137

4.4.3 Sanitation and Hygiene
Maintaining good bodily hygiene is a question of health and of respect
for oneself and others. Personal hygiene can also be linked with religious
practices that have to be respected.
Moreover, access to proper sanitation as well as to shower and bathingfacilities is essential as a means of reducing the possible spread ofillness among detainees and staff. As stipulated in the SMR 13,‘Adequate bathing and shower installations shall be provided so thatevery prisoner may be enabled and required to have a bath or shower,
at a temperature suitable to the climate, as frequently as necessary for
general hygiene according to season and geographical region, but atleast once a week in a temperate climate.’
Accordingly, detaining authorities must take all the necessary measures
to ensure access to clean sanitation and bathing installations. They
ought also to pay special attention to the specific needs of women,
small children and babies.

1	
Detainees have ready and unrestricted access towell-maintained, clean, decent and private sanitation facilities
Sources: SMR 12; PBPPDLA XII(2); EPR 19.3
Tips for monitors:• Are sanitary, hygiene and washing facilities working?
• Are sanitation facilities separated for women and men?
• What is the ratio of toilets to the number of detainees?
• Is access granted at night?
• Is privacy ensured?
• Is there any special provision for women and other persons in situations ofvulnerability?
• Are cleaning materials and equipment readily available?

138

2	
Detainees have access to adequate and private bathing andshower facilities, at a temperature suitable to the climate
and as frequently as necessary for general hygiene
Sources: SMR 13; EPR 19.4

Material Conditions

Tips for monitors:• Do detainees have access to water (cold and hot) at all times?
• What is the colour and smell of the water?
• Are the bathing facilities sufficient in number?
• Are bathing and shower facilities separate for women and men?
• Is there any evidence of discrimination in minority groups’ access to bathingfacilities? Is there privacy in bathing facilities?

3	All detainees are supplied with free toiletries necessary
for health, cleanliness and basic dignity
Sources: SMR 15, 16; PBPPDLA XII(2); EPR 19.6

4.4

Tips for monitors:• What items are distributed to detainees (men/women) upon arrival?
• Are gender-specific or other special needs adequately accommodated? Are
women offered hygiene packs?
• How and how often can detainees obtain replacement supplies?

4 Babies and small children have a sufficient supply of nappies
Sources: CRC 37(c); SMR 15; PBPPDLA XII(2)Tips for monitors:• Are nappies available free of charge?
• Who is in charge of supplying nappies?
• In the case of washable nappies, is additional laundry equipment provided?

139

4.4.4 Clothing
People in immigration detention are not in detention as a punishment
and should have the right to wear their own clothes. However,clothing needs to be provided for them if they do not have sufficientsuitable clothing. It ought to be adequate, available, readily and safely
accessible, suitable to the climate, culturally appropriate, clean and fit
for use, all on a non-discriminatory basis.
Moreover, detainees must not only have adequate clothing, they mustalso have access to laundry facilities or services and soap, so thatclothing can be washed regularly.

1 Detainees are allowed to wear their own clothing and shoes
Sources: CMW 17(1); SMR 88(1); EPR 97; UNHCR-DG 8(x)Tips for monitors:• Can detainees wear their own clothes?
• Can detainees wear their own clothes for hearings and other external
appointments?

2	Where a detainee does not have their own clothes,
they are provided with suitable and sufficient
clothing and shoes adapted to the context
Sources: SMR 17; PBPPDLA XII(3); EPR 20, 97
Tips for monitors:• If needed, are detainees provided with suitable clothing on arrival?
• Is the clothing suitable to the climate?
• When clothing is provided, how does it look? Is the clothing suitable to meet
religious or cultural requirements of particular detainees?
• Is the clothing suitable for different purposes e.g. work or sport?

140• Is the clothing different to that issued to convicted prisoners in the same
jurisdiction?
• Where is clothing sourced from?
• Are clothing, shoes and underwear issued to detainees appropriate, including
for children, pregnant women and the disabled?
• Do people being released, deported or repatriated wear suitable clothing thatis clean and fit for use?

3 Detainees have ready access to laundry facilities or services

Material Conditions

Tips for monitors:• Do detainees have access to laundry facilities? Under what conditions andfrequency?
• Are the laundry and drying facilities safe, well lit, clean, well ventilated and ina good state of repair?
• Is soap provided to detainees?

4.4

4.4.5 Cash and Possessions
One of the principal effects of the deprivation of liberty is the loss of
individual autonomy. As such, immigration detainees are often deprivedof the right or opportunity to make even simple choices and decisions
about their day-to-day life; a factor that can negatively affect their senseof self-respect and dignity. In this connection, there is an obligation
to ensure that any interference with individual autonomy is kept to aminimum, and restrictions imposed are only to the extent necessary tomaintain security and a well-ordered community life. Access to and useof personal cash and possessions represent one such example.

141

1	
There are clear and readily accessible rules

and regulations about the retention of property
on admission to the place of detention
Sources: SMR 43; RPJDL 35; EPR 31
Tips for monitors:• Do the facility’s rules outline procedures for the retention and return ofproperty?
• Are detainees and staff aware of the applicable rules and regulations?
• Is an inventory of cash and possessions made upon admission?
• Is a copy of their financial record made available to detainees?

2	Detainees have readily accessible lockablestorage for valuables and other property notsurrendered into safe custody by the detainee
Sources: SMR 43(1); RPJDL 35
Tips for monitors:• How and where are the valuables kept? Can detainees access their valuables?
• Have there been any cases of theft? How were they registered? And
investigated?

3	Immigration detainees have access to theirown cash or can receive cash or other effects
from outside the place of detention
Sources: SMR 43(3)Tips for monitors:• What is the procedure to get the cash from authorities?
• Is the cashier of the place of detention authorized to receive cash from family
or friends of detainees?
• How is any cash deposit recorded?

142

4.5 ACTIVITIESThe extent to which a varied and appropriate regime of activities(including access to the outside world and meaningful activities) exists
and is institutionally encouraged is a strong indicator of a detention
environment that actively seeks to minimize the risks associated withthe deprivation of liberty. However, the range of activities will dependon the average length of stay. Monitors can check whether sufficient
resources are allocated and whether adequate arrangements exist
for family visits, vocational training, work and remunerated activities,
outdoor exercise, leisure and cultural activities and the right to practise
one’s religion.

4.5

Activities

Indeed the absence of purposeful activity is one of the most pervasive
and damaging aspects of immigration detention. It stems from theview that immigration detention is a practice that needs only to focus
on ‘containment’, and where the future well-being of the immigration
detainee is not recognized to be a compelling social responsibility.
As a result, any steps to prepare immigration detainees for life
outside detention, wherever that may be, ought not to be treated as asecondary consideration. If they are, the damaging effects of boredom,
helplessness and hopelessness are likely to represent a significant,costly, and on-going social and medical problem, both inside andoutside the place of detention, particularly in cases where detention isor has been prolonged.

4.5.1 Visits and Communication with the Outside World
Visits by family and others are a right, not a privilege. They are an
important resource, not only in helping immigration detainees to copewith their predicament and the insecurity of their circumstances, but also
in helping them prepare for life after detention, whether in the countryof destination or asylum, or in the country of origin. However, the reality
in immigration detention is that visits by family members are in practice143difficult. Nevertheless, the guiding principle ought to be the promotionof contact with the outside world, subject only to limitations of security
and then only if there is evidence of a compelling nature. Monitoring
teams must view with some concern the practice of establishing placesof detention in remote or otherwise inaccessible locations that makethe possibility of receiving visitors impractical or impossible.
Accordingly, through visits and other means of communication,
immigration detainees must be able to maintain contact with a legal
adviser, family and friends, support groups, religious representatives
and social care workers and medical practitioners. They ought also tohave ready access to UNHCR, ICRC, Red Cross/Red Crescent tracing
services and, at their own initiative, consular services.
Asylum-seekers in detention ought to be able to make regular contact(including through telephone or internet, where possible) and receive
visits from relatives, friends as well as religious, international and/or
non-governmental organizations, if they so desire. In particular, accessto and by UNHCR must be assured.

1	The place of detention is reasonably accessible for regular
visits from family, friends and community support groups
Sources: BPP 20
Tips for monitors:• What is the location of the place of detention?
• How far is the place of detention from public transport?
• Is there any financial or material support provided to facilitate visits, particularfrom families?

144

2	
Detainees have the right to receive visits by family and others
Sources: BPP 19; UNHCR-DG 8 (vii); EPR 24.1;  99; EU-RD 10.4; PBPPDLA XVIII
Tips for monitors:• Were detainees informed of the right to receive visits? Was the information
provided in a language they understand?
• When and how often can visits take place?
• What is the length of such visits?
• From whom (apart from close relatives) can detainees receive visits?
• Can detainees refuse visits? What is the procedure?
• Have visits ever been refused/prevented?

3	
Reasonable facilities are provided for receiving
visitors and visiting detainees is actively
encouraged by staff and management

Activities

Sources: SMR 92; EPR 24.4

4.5

Tips for monitors:• What are the conditions of visiting facilities (open or closed visits)?
• How many rooms (if any) are available for visits?
• Are privacy and confidentiality of visits respected?

4 Conjugal visits by a spouse or partnerare permitted and encouraged
Sources: ICCPR 10(1), 17, 23; PBPPDLA I
Tips for monitors:• Do visiting facilities enable conjugal visits?
• Is there any evidence of discrimination against unmarried couples and/or
LGBTI couples?

145

5	
Communication with family and friends in the country ofdetention and in countries of origin and transit is facilitatedSources: ICCPR 17; UNHCR-DG 8 (vii); RPJDL 60, 61; CPT/Inf (2009) 27 §87;
EPR 24.5
Tips for monitors:• What is the system in place?
• Can detainees freely communicate with the outside world? How? How often?
Is there a policy or protocol setting out criteria for communication with theoutside world?
• Are detainees ever deprived of communication as a disciplinary measure?
• Have detainees access to email and internet?

6	
Detainees have easy and ready access to UNHCR, ICRC

and/or the Red Cross or other organisations and, at theirown initiative, consular officials or diplomatic missions
Sources: CMW 16(7); UNHCR-DG 8 (vii); WGAD-D5 p.2, 10; EU-RD 10.3; CPT/Inf(97) 10 §31; CPT/Inf (2009) 27 §83, 87; EPR 37
Tips for monitors:• Are detainees visited by UNHCR officers?
• Are detainees visited by ICRC and/or Red Cross/Red Crescent staff?
• Are detainees protected against unsolicited attempts by consular officials tocontact them?
• Are detainees supported to contact a consular mission if they do not respondto their request?

146

7	
Detainees have easy and ready access to telephones(to make outgoing calls in private at reasonablecost) and to receive unmonitored and uncensoredincoming telephone calls at any time

Sources: BPP 18(3), 19; UNHCR-DG 8 (vii); RPJDL 61; PBPPDLA XVIII;
CPT/Inf (97) 10 §31
Tips for monitors:• Can detainees make private phone calls? How often (frequency, duration,
number of telephones in good working order, quality of lines, respect for timedifferences)?
• What is the system for payment?

8	Detainees have daily and uncensored accessto newspapers, television, and/or radio

Activities

Sources: SMR 39, 90; RPJDL 62; PBPPDLA XVIII; CPT/Inf (97) 10 §29;
EPR 24.10; 24.12; 99 (c)4.5

Tips for monitors:• Are newspapers/magazines made available to detainees? In languages they
understand? Are they free of charge?
• Is TV and/or radio available? If so, in what language are these available?

9	Detainees can send and receive post to and fromfriends and family, at public expense if necessary
Sources: BPP 19

Tips for monitors:• What are the steps to send a letter?
• How can detainees get the necessary materials (paper, envelopes, stamps)?
• Are stamps free of charge?
• Are letters and parcels monitored, censored or otherwise restricted? If so, on
what basis?
147

4.5.2 Education and Skills Development
Education, including vocational and skills training, is an importantelement in preparing immigration detainees for reintegration into
society, wherever that may be, and for stimulating their personal
development. Education can also meet specific needs of the detainee
population, such as providing literacy and numeracy education, or
teaching detainees the local language or the lingua franca.
When children are held in immigration detention facilities, regardlessof their status or length of stay, they have a right to access at least
primary education. Preferably children ought to be educated off-site inlocal schools.
The uncertainty of the duration of immigration detention and where
detainees will end up ought not to prevent or inhibit them fromembarking on such initiatives, as detainees may be able to complete
them following release, and in any event they have an inherent value asa purposeful and stimulating activity.

1	
Education is provided according to identified needs,
including for instance those of illiterate detainees

Sources: SMR 77(1); UNHCR-DG 8 (xiii); PBPPDLA XIII; EPR 28; EU-RD 14
Tips for monitors:• What type of education is on offer? In what languages?
• Is the local language or the lingua franca taught to all immigration detainees?
• What is the percentage of detainees participating in educational activities?
• Can all detainees who wish to, access educational activities?
• Is access to education provided in a fair and non-discriminatory manner?
• Are classes adapted to individual needs?
• Is literacy part of the initial screening when persons arrive at the facility? If so,
how is it done? Who does it? What is the process?

148• Who provides literacy classes?
• Are specific funds allocated for education?
• Is education or vocational training remunerated?

2	
Educational opportunities include vocational training designed
to maintain or enhance skills and labour force participation

Sources: CRC 28(1)(b); CMW 17(7); ATP 6(3)(d); RPJDL 42-44; BR 37; ACHR AP
13(3)(b); PBPPDLA XIII; EU-RD 12
Tips for monitors:• Do detainees have access to vocational training? Does the teaching or training
involve outside teachers or trainers?
• Do the diplomas or educational certificates awarded to detainees indicate theimmigration status of the individual?

Activities

3	
School-age children have access to education, preferably in
local schools, regardless of the duration of their detention

4.5

Sources: CRC 28(1)(a); UNHCR-DG 8 (xiii); CMW 17(7), 30, 43, 45; RPJDL 12,
38, 59, 79; ACHR AP 13; ACHRP 17; EPR 28.3; EU-RD 14; PBPPDLA XIII
Tips for monitors:• What levels of education are available? Are there classes in different
languages?
• Who provides the education?
• What is the teacher/student ratio?
• Where do educational activities take place? In the facility? Outside? Suitabilityof facilities?

149

4	
Child and young adult detainees above compulsory

school age who have not completed their education are
permitted and encouraged to continue their education
Sources: RPJDL 39; SMR 77(1); ACHR AP 13(3)(d); ACHRP 7; PBPPDLA XIII
Tips for monitors:• Are there young adult detainees benefiting from education programmes?
• What type of education is offered?

4.5.3 Work and Remunerated Activities
Given that immigration detainees are not held under sentence theycannot be required to work, and some detainees may be unable towork even if they want to. However, efforts ought to be made to provide
work opportunities. Where possible, immigration detainees ought tohave the opportunity to work in the local community.

1 Detainees are able to work in the place of detention
Sources: ATP 6(3)(d); SMR 89; RPJDL 45; BPTP 8; BR 60; CMW 17(7);PBPPDLA XIV; EPR 26
Tips for monitors:• What type of work is available?
• Can detainees choose the type of work they wish to perform?
• Is the work remunerated?
• Who is in charge of allocating work? Is the process fair and equitable?
• Are there opportunities to work in the local community?

150

2 Work is not compulsory
Sources: ILO-C29; ILO-C105; SMR 89; PBPPDLA XIV
Tips for monitors:• Is the work voluntary?
• What are the conditions of work and how do they compare with working
conditions in the outside world?
• Are the rights of those working inside or outside the place protected?
• Are detainees who do not choose or are unable to work provided with a cash
allowance sufficient to meet essential needs?
• Is there any evidence of forced and/or child labour?

3	
Opportunities for work are safe, decent and not exploitative
Sources: SMR 72, 76; PBPPDLA XIV

4.5

Activities

Tips for monitors:• Do places of work have adequate natural light, fresh air and sufficient artificial
light?
• Is remuneration adequate?
• How many rest days do detainees have per week?

4.5.4 Outdoor Exercise, Leisure and Cultural Activities
Given the non-criminal status of immigration detention, detainees ought
not to have to remain in their room all day long but need to be able tomove freely within the facility.
The importance of outdoor exercise for one’s mental and physicalwell-being is widely recognized. Like all others deprived of their liberty,
immigration detainees ought accordingly to have access to appropriate
activities and facilities for outdoor exercise. Such facilities ought to bespacious and preferably in view of natural growth and vegetation. This151

means, for example, that a small walled yard does not offer sufficient
opportunity for exercise in the open air.
In addition to the general health benefits, outdoor exercise and activities
can have the added benefit of reducing tensions and promoting good
relations. Such activities have a real capacity to foster feelings of selfworth for all.
Everyone has the right to rest and leisure and to take part in cultural life.
Immigration detainees are no exception. Such activities are importantfor personal development, physical and mental health, and social andcultural inclusion. They are also a useful way of breaking down barriers.
The extent to which participation in structured and unstructured
recreational, leisure and cultural activities is institutionally encouraged
is a strong indicator of whether the detention environment actively
seeks to minimize the negative effects of the deprivation of liberty.

1	Immigration detainees are able to move freely

within the facility and have at least one hour per
day of suitable exercise in the open air
Sources: SMR 21(1); RPJDL 47; UNHCR-DG 8(viii); CPT/Inf (97) 10 §29;
EPR 25, 27; EU-RD 10.2

Tips for monitors:• Where the time spent outside the room is limited in length, what reasons do
staff give for such restrictions?
• How many hours a day can detainees be outside?
• What exercise or activities are available?
• Do detainees have, or are they provided with, clothing for outdoor exercisethat is suitable to the climate?

152

2	
Child and young adult detainees can participate

in physical and recreational activities appropriate
to their developmental and physical needs
Sources: SMR 21(2); RPJDL 47
Tips for monitors:• What recreational activities are available?
• What organized activities are offered to detainees (sports, cultural)?
• Do they benefit from additional time to use facilities?

3	
Detainees have access to spacious, safe, clean
and well maintained exercise facilities
Sources: PBPPDLA XIII; UNHCR-DG 8(viii)

4.5

Activities

Tips for monitors:• Do detainees have access to exercise facilities?
• What facilities are on offer?
• What is the size of the exercise space?
• Are the outdoor facilities suitable for sports, physical exercise and leisure-time
activities?
• Are there suitable indoor exercise alternatives?

4	
Detainees have access to reasonable quantitiesof cultural and informational material

Sources: BPP 28; SMR 78, 90; PBPPDLA XIII; UNHCR-DG 8(xii); EPR 27.6
Tips for monitors:• What cultural activities are available?
• Is television accessible? If so where and in what language?

153

5 All detainees have regular access toan adequately stocked library
Sources: SMR 40; RPJDL 41; PBPPDLA XIII
Tips for monitors:• Are any conditions placed on access to library facilities?
• What types of materials (recreational and instructional books, newspapers,
dictionaries, legal reference materials and foreign language videos/DVDs) areavailable?
• Are materials available in languages spoken by detainees?

6	All detainees, and in particular child and young adultdetainees, have adequate opportunities to develop
their interests and skills, including arts and crafts
Sources: RPJDL 47
Tips for monitors:• What opportunities exist for detainees to do arts and crafts? Music?

4.5.5 Religion
In the context of immigration detention, it is crucial that religions
or beliefs of all kind are respected and protected, even if they arepractised by religious minorities who may be the subject of hostility
from a dominant religious community either inside or outside the placeof detention.
Under Article 18 of the ICCPR, ‘everyone has the right to freedom of
religion and belief.’ This includes the right to have a religion or belief,
to choose and adopt a religion or belief, and to engage individually orin community in worship, observance, practice and teaching. These
freedoms are so fundamental that they cannot be derogated from, evenin time of public emergency.

154

As such, freedom of worship extends to ritual and ceremonial acts thatgive direct expression to belief, as well as various practices integral tosuch acts. In the context of immigration detention, this may include, forinstance, the creation of a place of worship, the use of ritual formulaeand objects, the display of symbols, and the observance of holidays,
festivals and days of rest.
Religion or belief often regulates diet, clothing and rituals associatedwith certain stages or milestones in life. The freedom to manifest one’s
religion or belief is ‘subject only to such limitations as are prescribed bylaw and are necessary to protect public safety, order, health, or morals
or the fundamental rights and freedoms of others’ (ICCPR, Article 18(3)).
In this connection, the starting point ought to be the need to protect therights of all detainees guaranteed under the Covenant.

Activities

1	
The right of each detainee to practise his or her religion
fully, alone or in community with others, is respected

4.5

Sources: ICCPR 18; CMW 12; CSR 4; CSSP 4; ACHR 12; UNHCR-DG 8(ix);
PBPPDLA XV; EPR 29
Tips for monitors:• Are the religious needs of the immigration detainee population met?
• Which religions are represented in the place of detention (number of religions,
number of adherents)? Are minority religious beliefs and practices respected?
• Are prayer times respected?
• Are there any conditions or limitations on access to religious worship or
pastoral care?

155

2	
Private pastoral support and care is available at the detainee’srequest on a regular basis and at a time of personal need,including in preparation for release, removal or transfer
Sources: SMR 41(3)Tips for monitors:• What is the availability of pastoral care and support?
• What are the criteria for appointment of religious representatives (whoappoints, who pays)?
• What is the frequency of and level of participation in religious services?

3 All detainees are able to participate in religious services
Sources: SMR 42; PBPPDLA XV
Tips for monitors:• Which religious services are available?
• Where do religious services take place? How often?
• Are detainees able to celebrate their major cultural and religious festivals?

4	
Detainees are able to obtain, keep and use

items of religious significance, including booksof religious observance and instruction
Sources: ICCPR 18; CMW 17(7); CSR 4; CSSP 4; SMR 42; RPJDL 48; ACHR 12;
CFREU 10; ECHR 9; PBPPDLA XV
Tips for monitors:• Is there evidence of religious items being damaged or confiscated?
• Have any complaints been made in that regard? With what outcome?

156

5	
Detainees who do not adhere to any religious belief
and who do not wish to practise a religion are notobliged to do so and are not discriminated against
Sources: ICCPR 18; ACHR 12; CFREU 10; ECHR 9
Tips for monitors:• Is there any evidence of discrimination against such persons? By theauthorities? By co-detainees?
• Have protective measures been taken in that regard?

4.5.6 Welfare and Counselling

4.5

Activities

For immigration detainees, the need for welfare and counselling73
support is an on-going one, and can be crucial to ensuring as smooth atransition as possible into detention as well as out of it. All immigration
detainees ought to benefit from welfare and counselling support during
detention and particularly when it reaches its endpoint, especially if theoutcomes of any substantive protection or immigration procedures are
uncertain. Welfare and counselling support may take a secular formor may include the support of pastoral care workers, and will often be
useful in assisting detainees to come to terms with the outcomes of
their cases.
It is important to ensure that welfare workers, counsellors, andpastoral care workers are not professionally compromised or otherwise
implicated in the outcome or consequences of procedures, and that
their role is not seen as a substitute for appropriate legal advice orassistance.

157

1	
Welfare and counselling services are provided to assist

detainees regarding practical problems caused byimmigration detention and to help detainees prepare(including psychologically) for release, transfer or removal
Sources: ATP 6(3)(b); BR 60; UNHCR-DG 8 (vi)

Tips for monitors:• Are welfare, social work and counselling services available? Are social
workers present in the facility? What role do they play? Can they do
psychosocial assessments?
• Are qualified and culturally aware counsellors available?
• Do welfare and counselling services respect the detainee’s right to privacy andconfidentiality?
• Do they assist detainees in contacting their legal counsels?
• Do they assist detainees in communication with family, friends and support
groups?

2	If requested, detainees are accompanied by welfare andcounselling support at the time of release, transfer or removal
Sources: CoE-TGFR 15.2; SMR 60(2); RPJDL 79; BR 46; BPTP 10
Tips for monitors:• Are released, transferred or removed detainees provided with contact details
of welfare and counselling support professionals in the host country?
• Are detainees accompanied during release, transfer or removal?

158

4.6 HEALTH CARE
The physical and mental health of immigration detainees is particularly
important for several reasons. First, deprivation of liberty denies them
the possibility to care for their health themselves. Second, they may
have particular physical and mental health needs arising from past
mistreatment as well as past and present vulnerabilities. Third, there isa high chance that immigration detention will have a detrimental impact
on detainees’ physical and mental health. The responsibility to respect,
protect and fulfil the right to health of immigration detainees necessarily
extends to the care and treatment of pre-existing conditions and ought
to be of the same quality and standard as is afforded to anyone livingin the community.
Children, including unaccompanied or separated children, have theright to regular check-ups, not just response care.
Health Care

The conduct of medical professionals in a detention environment is
crucial to detainees’ sense of safety and respect. In this regard, one of themost important aspects of the ethical conduct of medical professionals
is respect for principles of patient consent and confidentiality. These
are issues that ought to be of particular concern to the monitoring team.

4.6

4.6.1 Access to Medical Care
Detainees need access to free medical care of a quality equivalent tothat on the outside. This is all the more important since deprivation ofliberty by itself may heighten an individual’s need for medical care.
At the time of initial arrest and detention, all immigration detainees need
to be screened by a suitably qualified medical practitioner in order todetect pre-existing illnesses or conditions as well as injuries that may
have been sustained in the course of arrest or detention. The screening
procedure is also important for identifying contagious or communicablediseases. Thereafter, medical care must be available, accessible,
acceptable (i.e. ethical and culturally appropriate), scientifically and159

medically appropriate and of good quality. This means that accessto medical care and information necessary to benefit from it mustbe accorded without discrimination of any kind, must be physicallyaccessible, and must be free of charge.

1	Health screening is provided on arrival by a suitably
qualified medical doctor in private (or by a fully
qualified nurse reporting to a doctor in private
and as soon as possible after admission)

Sources: CRC 24; BPP 24-25; SMR 24; UNHCR-DG 8 (vi); PBPPDLA IX(3); CPT/
Inf (97) 10 §30, 31; CPT/Inf (2009) 27 §82; EPR 42.1
Tips for monitors:• Do detainees have access to a medical doctor from the outset of theirdetention?
• What is the procedure for health screening upon arrival?
• Does medical screening include screening for transmissible diseases,
including tuberculosis?
• Are free, qualified and impartial interpreters readily available?
• How is the medical file transmitted in case of transfer?

160

2 All detainees have full and equal accessto free health care services
Sources: CRC 24; BPP 24; SMR 25; RPJDL 50; BR 6, 9; ACHR AP 10;
UNHCR-DG 8 (vi); PBPPDLA X; EPR 39; EU-RD 19; ACHRP 16;
CPT/Inf (97) 10 §31; CPT/Inf (2009) 27 §87

4.6

Health Care

Tips for monitors:• What are the procedures to gain access to health care services?
• How long do detainees have to wait to get a medical consultation?
• Does this include women’s specific health care needs (gynaecologicalservices, reproductive health care)?
• Is there any evidence of discrimination in access to medical services?
• Are previous diagnoses or care regimes such as prescriptions (e.g. antidepressants, HIV protocols) honoured?
• Is it possible to get a second medical or dental opinion?
• Do detainees have access to specialized treatment, such as psychiatrictreatment, if required, in specialized institutions or civilian hospitals, as
appropriate?
• Are free, qualified and impartial interpreting services readily available for
medical consultations?
• What is the system in place in case of a medical emergency?

3	Health care services are provided in conditions that
respect and maintain decency, privacy and dignity,and preferably through services in the community

Sources: ICESCR 12; RPJDL 49; ACHR AP 10; ACHRP 16; PBPPDLA X; EPR 40;
42; EU-RD 19; UNHCR-DG 8 (vi)
Tips for monitors:• What are the conditions of the medical facilities?
• Do detainees go outside the place of detention for medical consultations?
• Is the detention status mentioned in the course of medical consultation?

161

4	
Detention or segregation on public health grounds is governedby quarantine and disease control policies and legislation
Sources: SMR 24; EPR 42.3(f)(g)Tips for monitors:• What is the procedure to segregate a detainee on health grounds? (Who takes
the decision; how is it reviewed?)• How many detainees were segregated on public health grounds at the time ofthe visit?
• Is any medical oversight put in place?
• Is segregated accommodation equipped for medical treatment?

5	
Medical examinations are conducted in private, in confidence
and in a respectful, professional and caring manner thatis sensitive to the diversity of needs and vulnerabilities
Sources: CRPD 22(2); PBPPDLA X; CPT/Inf (2009) 27 §92
Tips for monitors:• Are medical examinations conducted in private and is confidentiality
observed?
• Are consultations conducted by a doctor of the same gender, if so requested?
• Are interpreters readily available?
• Is there any detaining authority present during medical examination?
• Are detainees’ medical files kept under lock and non-accessible to nonmedical staff?

162

6	
The provision of healthcare to immigration

detainees is not compromised or unduly restrictedby security measures or procedures
Sources: UNHCR-DG 8; CoE-TGFR 16
Tips for monitors:• Can isolated detainees have access to medical examination as requested?
• Do transfers of detainees from one place of detention to another impact onaccess to health care?

7	Medication is readily available as prescribedor required, appropriately and securely stored,
and discarded if beyond its expiry date
Sources: CoE-TGFR 9.4; SMR 22(2); RPJDL 55; PBPPDLA X

4.6

Health Care

Tips for monitors:• What type of medication is most prescribed? For what reasons? Are there
signs of overmedication?
• Who is distributing medication?
• Have there been any instances of shortage?
• Who is managing the stock of medication?

163

8	
There is a protocol, in line with international guidelines,

for clinical management and care of detainees who refuse
food and/or fluids and for the recovery and psychologicalcare of those who have ceased hunger strikes
Sources: PME 1; DOM; DOT

Tips for monitors:• Does a specific protocol on hunger strikes exist? If so is it in line withinternational guidelines?
• Are detainees’ informed choices respected together with their human dignity
and is forced-feeding prohibited (provided concerned detainees are ‘in fullknowledge of the possible consequences of fasting on health and life’)?
• Are clinical safeguards respected, including confirmation of a detainee’s
capacity to understand the consequences of his/her voluntary refusal of
nourishment by at least one other independent physician?
• Do medical staff have complete clinical independence in deciding upon thecare of a person on hunger strike?

9	
There are regular reviews of the social, physicaland medical vulnerabilities of detainees
Sources: BR 6
Tips for monitors:• Are special conditions and care available for elderly detainees?
• Is there an age above which detainees are released?

164

4.6.2 Medical Staff

Health Care

Medical staff plays multiple roles in the context of immigration detention.
In the first instance, they assess the health status of detainees andprovide any medical treatment and care they may need, including in
the event that they suffer ill-treatment of one kind or another. Second,
they have a role as adviser to the management of the place of detention
on the adequacy of conditions, including food, sanitation and hygiene,
accommodation, and exercise. Finally, they may have a role in medical
assessments of individuals who may have suffered past ill-treatment,
and may provide support for their protection or immigration applicationor for their application for release from detention. While these multiple
roles are not inherently in conflict with one another, there is always arisk that they will give rise to political, ethical and clinical dilemmas,
challenges and pressures. As such, medical staff working in the context
of immigration detention needs to be assured of complete clinicalindependence and to be well supported by their professional body.

1	
Medical service is appropriately staffed to provide adequate
care of the mental and physical health of detainees

4.6

Sources: SMR 22(1); PBPPDLA X; CPT/Inf (2009) 27 §91; UNHCR-DG 8 (vi);
EPR 41.1
Tips for monitors:• How many physicians/nurses are present daily, overnight, during weekends?
• What is the ratio of medical staff to detainees? Is it adequate?
• Does a medical officer have primary responsibility for ensuring adequate
health care? What are his/her main duties?
• Have there been any delays in the provision of medical treatment?

165

2	
A medical officer regularly inspects and reports to the director
on the adequacy of: food; sanitation, hygiene and cleanliness;heating, lighting and ventilation; adequacy of clothing
and bedding; physical education and sporting activities
Sources: SMR 25(2), 26(1); RPJDL 73; EPR 43.3; 44
Tips for monitors:• Does a medical officer inspect the place? If so, how regularly?

3	
Where demand for medical attendance exceeds the facility’scapacity to provide it, there is an effective and efficientsystem of referrals to other medical practitioners, including
civilian hospitals and external specialist care as appropriate
Sources: SMR 22(2); PBPPDLA X
Tips for monitors:• What is the referral system in place to ensure health care in periods of highdemand?
• In case of external referral, are interpreters available?
• What is the process in place for specialist medical care, such as dental care or
gynaecology?
• Is there a roster of medical practitioners available?

4	
Medical personnel are suitably trained andexperienced in recognizing and treating the careneeds of persons in situation of vulnerability
Sources: PBPPDLA X; EPR 41.4
Tips for monitors:• Have the medical personnel received special training to deal with persons insituations of vulnerability?

166

5	
There is a medical officer on call after
hours for emergency treatment
Sources: PBPPDLA X; EPR 41.2
Tips for monitors:• What is the system in place in case of emergency?
• What system is in place to ensure access to medical files in case of
emergency, while respecting confidentiality?

6	
Medical personnel are guaranteed complete clinicalindependence in the treatment and care of detainees
Sources: RPJDL 53; PBPPDLA IX(3), X; DOT 5

Health Care

Tips for monitors:• Which authority is the health service placed under? Whom do the medical
personnel report to?
• Do medical practitioners have autonomy in making medical decisions andrecommendations?
• Is there evidence of breach of the normal code of confidentiality?

4.6

4.6.3 Special Needs of Women and Babies
In the context of immigration detention, there are often an unusuallyhigh number of women and children in detention, including pregnant
women and women with infants. Women’s health issues and the careand treatment of pregnant women, nursing mothers and their babies
are therefore highly relevant aspects of detention for the monitoringteam to examine. Specialist care will need to be well informed about thecultural and religious backgrounds of women and babies in detention,
as well as any torture or trauma they may have suffered, including
sexual and gender-based violence75 and exploitation prior to or whilein custody. In this regard, women who have been caught up in conflictsituations or who have fallen into or placed themselves in the handsof people traffickers or smugglers are to be regarded as particularly at167risk. Female-headed family units may be particularly vulnerable, andmedical staff ought also to be attuned to the risk of domestic violence,
which may be exacerbated by the detention experience.

1	
If women are detained, an onsite medical officer has specialist
knowledge and experience in women’s health issues and prenatal and post-natal
care and treatment is readily available
Sources: CEDAW 12; SMR 23(1); BR 10; PBPPDLA I; EPR 89; EU-RD 21;
UNHCR-DG 9.3
Tips for monitors:• Are any specialist(s) part of the medical team? How many?
• Are there any specialists in maternal and child health care? How many?
• Are there any gynaecologists available? How many?
• Are gender-specific health care services at least equivalent to those available
to women in the community?
• Are women and their babies healthy?

2	
If pregnant women are detained, their babies are, as far aspracticable, born in a hospital outside the place of detention
Sources: SMR 23(1); EPR 34.3
Tips for monitors:• What has been the location of any births (place of detention, hospital)?
• If a baby is born in detention, is this recorded on the child’s birth certificate?

168

3	
If babies and their mothers are detained, an onsite

medical officer has specialist knowledge and experiencein paediatrics and maternal and child health care
Sources: CRC 24(2)(d); PBPPDLA X
Tips for monitors:• Are paediatricians available?
• How many? Is the ratio adequate?

4	Preventive health screening and care is available to womenand children in immigration detention at the same level as
is available to women and children in the host community
Sources: BR 17-18; PBPPDLA X

Health Care

Tips for monitors:• What specific preventive health screening is in place for women detainees,
including screening for FGM?
• Is there an immunization programme?

5	Medical practitioners are specially trained to identify

4.6

vulnerabilities in the population of women detainees, taking
into account their cultural and religious backgrounds
Sources: UNHCR-DG 9.3; PBPPDLA X; BR 6-18
Tips for monitors:• Are medical practitioners sensitized to the needs of women faced with gender
based violence, including trafficked women or girls?

1694.6.4 Persons with mental health issues
Apart from women and children, other persons in detention also havespecific health needs, especially persons suffering from torture ortrauma, or mental illness/disability.
This attention ought to be provided at the time of the initial healthscreening to ensure immediate measures (including alternatives todetention) are taken, but also regularly through the detention review
process.
This section is to be read in conjunction with 4.8 Persons in Situationsof Vulnerability/Risk.

1	The health screening includes an examination of
the mental health status of the detainee and is
integrated with the assessment of other social,physical and medical vulnerabilities

Sources: CRPD 25; BPP 24-26; SMR 24; RPJDL 50; BR 6(b); PBPPDLA IX(3);EU-RD 22; CPT/Inf (2009) 27 §90
Tips for monitors:• Does the medical screening include mental health assessment?
• How many detainees present mental health issues (age, history, reasons)?
• Have there been any medical reports on the adverse health effects ofcontinuing detention in individual cases?
• Have medical practitioners made recommendations for release on mental
health grounds (number, institutional response, response of judicial or otherindependent review body)?
• How widespread is the use of alternatives to detention on mental healthgrounds (in principle, in practice, numbers, and conditions of release)?

170

2	
Detainees have access to specialized mental

health treatment if required, and in specialized
institutions or civilian hospitals, as appropriate
Sources: SMR 22(1), (2), 82-83; RPJDL 53; PBPPDLA III(3); EPR 47
Tips for monitors:• What type of specialized mental health care is available in the place ofdetention? On referral?
• Is there any evidence of misuse of non-prescription medication? How is thisaddressed?
• How widespread is the use of anti-depressants, sedatives, sleeping pills andpsychotropic medication? How often are prescriptions reviewed?

3	Initial health screening of immigration detainees is

attuned and sensitive to the possibility that a detainee
may have been a victim of torture or trauma
Health Care

Sources: SMR 24; BR 6(e); PBPPDLA IX(3); CPT/Inf (2009) 27 §90

4.6

Tips for monitors:• Do staff receive any training on effective investigation and documentation of
torture and ill treatment (Istanbul Protocol)?76• Is any psychosocial assistance provided to victims of torture or trauma?

171

4.7 PERSONNEL / STAFFING
The type of institution responsible for managing the place of detention(e.g. police, border police, prison staff, private contractor, immigration
service) will influence the overall institutional culture77 and the generalatmosphere.
The staff responsible for immigration detention have a challenging taskof dealing with detainees who might not understand the reasons fortheir detention, combined with communication difficulties. It is therefore
important that monitors do not overlook the staff, whatever their role,since their qualifications, training, aptitude and attitude are some of
the key determinants of how detainees will be treated. In addition, if
personnel are overworked, underpaid and/or underrated this can havea detrimental effect on the detention environment.
Monitors need to remember that detention conditions are also the staff
working conditions. Staff and management have not been deprivedof their liberty, but they may be stressed and anxious, may witness
distressing incidents, and may even have been victims of aggressive or
violent behaviour. Staff may, of course, have perpetrated or acquiescedin acts of intimidation, ill-treatment or neglect. They may enjoy theirwork, or they may find it unrewarding, underpaid and even depressing.
Whatever the case, there is no doubt that the well-being of the staff
and management working in places of detention is not only importantin and of itself, but also has a direct bearing on the sense of well-being
and safety of the detainees. As such, their views on the functioning of
the place of detention and improvements they consider necessary, arehighly relevant. Staff may also be an important source of information
regarding the treatment of detainees.
Generally speaking, members of staff serve two functions: maintaining
safety and security, and delivery of services. Depending on the size
and nature of the place of detention, these functions may or may not be
carried out by different staff groups. Information about both functions
will be relevant to the monitoring team. Monitors can anticipate that172

some members of staff may be more reticent than others, and mayview the monitoring team as intrusive. Nevertheless, it is importantthat the team perseveres. The demeanour and receptiveness of staff toscrutiny may tell a story in itself, pointing to the culture of the detention
environment. It is important to remember that members of staff areintegral to the daily life of detainees.

4.7.1 Staff–Detainee Relationships and Security

Personnel / Staffing

It is difficult to overstate the importance of good staff–detainee
relations in a closed detention environment. Where detainees feel that
staff and management respect their humanity and dignity, including
the uncertainty of their situation and their cultural, ethnic and religious
backgrounds, this is likely to impact positively on their sense of wellbeing. Because positive relationships act as the basis for dynamic
security, detainees are more likely to take responsibility for their own
actions and decisions and to cooperate with staff and management. In
turn, if the staff and management feel respected as people, not just on
account of their power and authority, this is also likely to have a positiveeffect on their well-being and be more conducive to a healthy working
environment.

4.7

Working in places of immigration detention can be extremely demanding
and sometimes deeply affecting, especially in cases where detainees
are in a highly distressed state or engaging in acts of protest or selfharm, or experience some other unanticipated crisis incident. All staff
need to have received training in crisis management strategies. They
ought also to be offered, and in some circumstances required toundergo, periodic debriefings with suitably qualified personnel, bothindividually and as a group.

173

1	
Relations between staff/officials and detainees arepolite, courteous and respectful at all times

Sources: ICCPR 10(1); CMW 17(1); CRC 37(c); ACHR 5(1); ACHRP 5;PBPPDLA I, XX
Tips for monitors:• What is the general atmosphere between staff and detainees?
• Is positive interaction between staff and detainees encouraged bymanagement and the central authorities?
• Do staff participate in recreational, sporting or cultural activities withdetainees?
• Are detainees addressed by their preferred name? Do staff treat detainee
accommodation as detainees’ private space?

2	
Staff carry out their duties thoughtfully, handle private
and/or confidential information in their possession
sensitively and respectfully, and understand thatthey have a duty of care for all detainees
Sources: CRPD 22(2); CCLEO 4; PBPPDLA XX; EPR 72
Tips for monitors:• What are the team’s observations of the demeanour and behaviour of staff?
• Is there any evidence of inappropriate staff–detainee relationships (e.g. sexual
exploitation, corruption, manipulative or abusive behaviour)?
• Do staff have the respect of detainees because of the way in which they
conduct themselves?

174

3	
The elements of dynamic security are in place, such that:

relationships(staff–detainee, staff–staff and detainee–detainee) are
positive; local community–detainee relationships are
positive; there is constructive activity to occupy detainees;detainees are well prepared for release, transfer or removal
Sources: ICCPR 10(1); EPR 73; 74; 75

Tips for monitors:• Do detainees feel safe and secure (during the day, at night, in all places)?
• Are staff–detainee relations cultivated by staff and/or management? If so,
how? Is it effective?
• Are there visiting programmes for local communities?
• Are detainees purposefully occupied?

Personnel / Staffing

4	
Measures taken to ensure or maintain ‘security
and good order’ are carefully documented,
with reasons, in a security register
Sources: BPP18(3), 25, 29(2); PBPPDLA XXII

4.7

Tips for monitors:• Does a security register exist? How is it maintained?
• Is the security register up to date?

175

4.7.2 Staff Recruitment, Training and Conduct
A cornerstone of a humane immigration detention scheme is that staff
are properly recruited and trained. In this connection, immigration
officers, enforcement personnel, medical personnel, and any otherpersons involved in the custody or treatment of immigration detainees,
including private contractors, need to receive appropriate and on-going
instruction, training, supervision and support.
Staff need to adopt an attitude in their relations with detainees thatis appropriate and respectful. Staff ought to be drawn from a rangeof professional backgrounds and experience, in particular those with
community-based experience of working with people from diverse
cultural or religious backgrounds.

1	
Staff are carefully selected and recruited for theirintegrity, humanity, professional capacity and personal
suitability for working in immigration detention
Sources: SMR 46(1), 47; RPJDL 82; PBPPDLA XX; CPT/Inf (97) 10 §29; EPR 76;
77
Tips for monitors:• What are the requirements for recruiting staff in contact with detainees?
• Are professional qualifications, experience and character attributes taken into
account in the recruitment process?

2	Staff are recruited from diverse professional

backgrounds and appropriate linguistic backgrounds
Sources: SMR 49, 51(1); EPR 87.2
Tips for monitors:• What is the ratio of staff coming from the prison environment?

176

• What is the ratio of social workers among the staff? How many staff members
speak a language relevant for the detainee population?
• How many staff members are from the same cultural or religious backgrounds
as detainees?
• Are cultural mediators, social workers, interpreters, psychologists etc.
present?

3	The gender ratio of staff is appropriate to the detainee cohort
Sources: BPP 5(2); RPJDL 83; SMR 53; PBPPDLA XX; EPR 85

Personnel / Staffing

Tips for monitors:• Are staff–detainee ratios appropriate to ensure safety and security?
• What is the ratio of men to women amongst staff?
• Are there women in senior management positions?

4	
Staff are trained in and demonstrate understandingof diversity issues, including social, cultural,
linguistic and religious diversity, and special
needs of persons in situation of vulnerability

Sources: CCLEO 2; BPP 5 BPP 33; SMR 47(2); RPJDL 83, 85; UNHCR-DG 8;
PBPPDLA XX; CPT/Inf (97) 10 §29; EPR 81

4.7

Tips for monitors:• Do staff have good interpersonal and communication skills?
• Is this highly valued by management, staff and detainees?
• Are staff trained in cultural awareness, religious tolerance and sensitivity?
• Are staff aware of and sensitive to the needs of children, women, LGBTI
people and the elderly?
• Are staff trained to recognize possible symptoms of stress reactions displayed
by detainees (whether post-traumatic or induced by socio-cultural changes)
and to take appropriate action?

177

5	
There are clear lines of accountability and reporting

structures for staff that ensure they perform their duties ina manner that respects the rights and dignity of detainees
Sources: SMR 48; RPJDL 87; PBPPDLA XXIV; EPR 83, 84
Tips for monitors:• Is there a code of conduct for staff, and are staff aware of the code of
conduct?
• Are staff disciplinary and accountability measures adequate and effective?
• Is inappropriate language and conduct addressed?

6	The professional capacities of staff are

acknowledged and respected, working hours arereasonable, and remuneration adequate
Sources: SMR 46(3); RPJDL 83; EPR 78, 79
Tips for monitors:• Are staff pay scales adequate?
• Is their employment secure?
• Do they have access to professional development and career advancement
opportunities?
• Are working conditions acceptable (rotation, breaks, recreational leave,
medical leave)?

7 Staff have ready and free access todebriefing and counselling services
Sources: BPUFF 21
Tips for monitors:• Are staff adequately supported and supervised on the job?
• Is debriefing and counselling accessible and encouraged?

178

4.8 PERSONS IN SITUATIONS OF VULNERABILITY/ RISK

Persons in Situations of Vulnerability / Risk

Every person who is deprived of his/her liberty is vulnerable or at risk.
But some immigration detainees are particularly vulnerable and specificmeasures have to be taken by authorities to address their special
needs. The degree of risk in the detention context is notably affectedby the detention environment itself,78 as well as a number of personal
characteristics including: age, sex/gender, educational level, language,
psychological and physical health status, sexual orientation or gender
identity, social isolation and individual resilience or protective factors ofthe detainee.
Monitoring bodies have a critical role to play in:• Highlighting government policies or practices of detaining
particularly vulnerable asylum-seekers and migrants who ought
not to be detained;• Ensuring that particularly vulnerable individuals benefit from
adequate assistance and protection; and• Drawing the authorities’ attention to the specific needs of thosewith particular vulnerabilities.

4.8

4.8.1 Basic Principles
Ensuring that detention is necessary and proportionate involves taking
into account the special circumstances and needs of each individualin placement decisions (UNHCR-DG 4). A screening and assessment
process can be used by decision-makers to identify persons insituations of vulnerability and to identify appropriate alternatives todetention. When detention is necessary as a last resort, the screening
and assessment process can also assist to ensure detention conditions
are appropriate to their particular circumstances.

179

1	
Detention of persons in situations of vulnerability is

exceptional and only used as a last resort, following anactive consideration of alternatives to detention/release
Sources: SRHRM §43; UNHCR-DG 4, 9

Tips for monitors:• Are there screening and assessment processes to identify vulnerable
detainees?
• Are there vulnerable persons detained in the centre (number, age, gender,
nationality, type of vulnerability)?
• Do decisions to detain vulnerable persons take into account individual needs
and vulnerabilities and set out the exceptional circumstances that justify theirdetention?
• Do these decisions justify why no alternatives to detention were used?
• Are particularly vulnerable detainees prioritized for alternatives to detention/
release?

2 The detention centre has an active policyof equality and non-discrimination
Sources: CEDAW 2; CERD 7; CRPD 4, 5; BR 31
Tips for monitors:• Does the centre have an equality and non-discrimination policy in placethat outlines how the needs of vulnerable groups will be recognized andaddressed?
• Are staff aware of this policy? Is it properly implemented?
• Is there an assessment undertaken upon arrival at the detention centre,
to identify vulnerabilities and how to meet specific needs of vulnerable
detainees?
• When an assessment is conducted, how is it done in practice? Are detainees
provided with a guarantee that the information will be treated confidentially?
• Are records kept of vulnerabilities and specific needs?

180

3	
Staff are trained in equality, non-discrimination and how tomeet the needs of persons in situations of vulnerability

Sources: CCLEO 2; CEDAW 2; CERD 6, 7; CRPD 4, 5; SMR 47; EPR 81.3
Tips for monitors:• Are staff trained in equality and non-discrimination?
• Do they have a clear understanding of how to meet the needs of different
groups/individuals in situation of vulnerability?

4	
Detainees are able to complain about any incident
Persons in Situations of Vulnerability / Riskof discrimination or abuse. (See also 4.1.6)
Sources: BPP 33; SMR 36; BR 25; EPR 70

Tips for monitors:• Are detainees able to make a confidential complaint about any discriminatory
treatment or behaviour in their own language, to detaining authorities,
independent bodies and judicial authorities?
• Are detainees who complain provided with immediate protection, support andcounselling where appropriate? Do protection measures take into account thepossibility of retaliation?
• Are complaints dealt with promptly and replied to without undue delay?

4.8

4.8.2 Children79
The Convention on the Rights of the Child (CRC) provides thefundamental guiding principle that ‘in all actions concerning children,the best interests of the child shall be a primary consideration’ (CRC
3). There is global recognition that, in principle, asylum-seekers andmigrant children ought not to be detained at all and, in any event, may
only be detained as a measure of last resort, and for the ‘shortest
appropriate period of time’ (CRC 37 (b)).80 Guidance from the Committee
on the Rights of the Child is also emerging that children ought never
to be subject to punitive measures based upon their own or theirparents’ migration status and that any immigration detention of a child181

contravenes the principle of the best interests of the child and will
constitute a child rights violation. In the event that children are held in
immigration detention facilities, monitors need to be especially vigilant.
Any detained children will be owed particular obligations because of
their status and distinctive needs as children. The United Nations Rules
for the Protection of Juveniles Deprived of their Liberty (RPJDL) provide
important guidelines that focus on the rights and needs of children in
detention.
In practice, detention of children in the context of immigration remains areality which raises a number of issues in terms of protection of physicaland mental integrity, as well as in relation to family links, educationand social (re)integration. There is strong evidence that detention has
a profound and negative impact on child health and development,
regardless of the conditions in which children are held. Even very
short periods of detention can undermine children’s psychologicaland physical well-being and compromise their cognitive development.
Children held in detention are at risk of suffering depression andanxiety, and frequently exhibit symptoms consistent with posttraumatic stress disorder (PTSD) such as insomnia, nightmares andbed-wetting. Feelings of hopelessness and frustration can manifest as
acts of violence against themselves or others. Reports on the effects ofimmigration detention on children have found excess rates of suicide,suicide attempts and self-harm, mental disorder and developmental
problems, including severe attachment disorder.

182

1	
Children are, in principle, not detained. When they

are detained, this is only as a measure of last resort
and for the shortest possible period of time
Sources: CRC 37(b); RPJDL 1, 2; UNHCR-DG 9.2; CPT/Inf (2009) 27 §97

Persons in Situations of Vulnerability / Risk

Tips for monitors:• What is the State’s policy on detention of children?
• Are any children detained in the facility?
• How long have they been detained for? What is the average length?
• How often is the detention of children reviewed?
• What type of alternatives to detention were considered in the particular case?
• What measures are taken to ensure detention is for the shortest possible
period of time (e.g. accelerating immigration claims)?
• Do external child agencies have access to children in detention?

2 All decisions are taken in the best interest of the childSources: CRC 3; UNHCR 9.2; EU-RD 23(1); EPR 35, 36

4.8

Tips for monitors:• How have children been impacted by detention?
• Are there any indications of negative effects? How are these addressed?
• Do children detained have access to education, recreation, leisure, social
support and material assistance? Are children released temporarily (e.g. on
daily basis) to participate in these activities?

3 Children are not separated from their parents against their will
Sources: CRC 9; ICCPR 23; ICESCR 10
Tips for monitors:• Have any children been separated from their parents in detention?
• Is there a Best Interest process in place?81

183

4	
Children are not detained because of the immigration
status of their parents or guardians
Sources: CRC 2; SRHRM §40
Tips for monitors:• Are any children in detention because of the immigration status of theirparents?
• Were alternatives to detention for the family actively considered?

5	Children are never placed with adults in detention,
unless they are members of the same family

Sources: CRC 3; RPJDL 28, 29; EPR 35.4; EU-RD 23(5); SMR 8(d)Tips for monitors:• Are children housed with other adults (who are not members of their family) in
detention?

6	Every child deprived of liberty is provided with prompt
legal advice and the right to challenge detention
Sources: CRC 37(d)Tips for monitors:• Do children have legal assistance with immigration and asylum proceedings
and the ability to challenge detention before a court of law?

4.8.3 Unaccompanied or Separated Children
Sometimes children will migrate or travel alone, or become separated
from parents or caregivers in the course of migration or flight frompersecution or other situations of conflict and violence. Children
without parents or guardians are particularly vulnerable to sexual andeconomic exploitation, trafficking and abuse. The CRC provides that inaddition to the rights afforded to all migrant children, unaccompanied
children have special protection and assistance needs. The Committee
on the Rights of the Child has clearly stated that they ought not, as184

a general rule, to be detained (CRC-GC 6). Given the alternatives todetention, it is difficult to conceive of a situation in which the detentionof an unaccompanied child would be justified (WGAD A/HRC/13/30).

1	
Unaccompanied or separated children are not, as a
general rule, detained. Detention is not justified by
the fact that they are unaccompanied or separated
or on the basis of their migration status. They are
not criminalized for irregular entry or presence

Persons in Situations of Vulnerability / Risk

Sources: CRC-GC 6; SRHRM §40; UNHCR 9.2; EU-RD 24
Tips for monitors:• Are there any unaccompanied or separated children in detention?
• Are there processes in place to assess the age of children whose age isdisputed?
• How long have they been detained?
• What is the justification for their detention? What type of alternatives todetention were considered?
• Do decisions to detain justify why alternatives to detention were not used (e.g.
guardianship arrangements, staying with adult relatives, alternative care oraccommodation arrangements)?

2	All unaccompanied or separated children in detention

4.8

are appointed guardians who oversee all decisions
affecting them, in the best interests of the childSources: CRC 18(2), 20(1); CRC-GC 6 p.11; SRHRM §41; EU-RD 24
Tips for monitors:• Do unaccompanied or separated children have guardians appointed to them,
who oversee that all decisions are being taken in their best interest?
• How often do unaccompanied or separated children have contact withguardians?
• Are guardians active in representing the best interests of the child?

185

3	
There is a process in place to reunite child refugees
with their parents. (See section 4.5.1)
Sources: CRC 22
Tips for monitors:• Is the State taking steps to reunite unaccompanied or separated refugee
children with their parents?

4.8.4 Women
Women in immigration detention have distinctive needs that need to beprovided for. Although some categories of women, including pregnant
women and nursing mothers, should not be detained at all, if they are
exceptionally detained then special medical and other support are to
be provided. Likewise, the gender-specific hygiene needs and related
reproductive health matters of women need to be catered for. Measures
to prevent sexual abuse and other forms of gender-based violence, andto respond to victims, must be ensured by the detaining authorities.

1	
The detention centre has clear policies and regulations toprovide maximum protection for women detainees against
sexual and gender-based violence, discrimination and abuse
Sources: CEDAW 2; BR 31; IACPPEVAW 3, 4; EPR 34
Tips for monitors:• Does the detention centre have clear policies and regulations to provide
maximum protection for women detainees against sexual and gender-based
violence, discrimination and abuse?
• Are staff aware of these?
• Are the policies properly implemented?

186

2	
Staff working with women detainees are trainedon the specific needs of women detainees
Sources: CEDAW 2; BR 33; IACPPEVAW 7
Tips for monitors:• Do staff working with women detainees have a clear understanding of thespecific needs of women detainees (including pregnant women and nursing
mothers)?
• Are staff trained on this?

Persons in Situations of Vulnerability / Risk

3	
Women are separated from men in detention,

except in case of families, as appropriate. Staff
working with female detainees are female
Sources: SMR 8(a); SRHRM §36, 37
Tips for monitors:• Are women separated from men in detention?
• Is there separate accommodation for families?
• Are female staff assigned to work with female detainees?

4	Pregnant women and nursing mothers are not detained.
Alternatives to detention are actively pursued

4.8

Sources: BR §9; UNHCR-DG 9.3
Tips for monitors:• Are there any pregnant women or nursing mothers in detention?
• What is the justification for their detention? Were alternatives to detention
actively considered prior to the decision to detain them?

187

5	
Disciplinary sanctions for women detainees do notinclude a prohibition of family contact, especially withchildren. Punishment by confinement or disciplinary
segregation is not applied to pregnant women, womenwith infants or breastfeeding mothers in detention
Sources: BR 22, 23
Tips for monitors:• Do disciplinary sanctions include a prohibition of family contact?
• Is segregation used as a punishment against pregnant women, women with
infants or breastfeeding mothers?

6	
Accommodation for women has facilities andmaterials required to meet their specific hygiene
needs and those of their children, if appropriate
Sources: BR 5; EPR 19.7
Tips for monitors:• Are sanitary towels provided free of charge?
• Is there a regular supply of clean water for the personal care of children
and women, in particular women who are pregnant, breastfeeding or
menstruating?

NB: Gender specific health care is included in Section 4.6.3.

188

4.8.5 Persons with Mental or Physical Disability

Persons in Situations of Vulnerability / Risk

The detention for immigration purposes of people with a mental or
physical disability is all too frequent, and places of immigration detention
often lack the resources to provide every person with adequate medical
attention and care (SRHRM §46). Immigration detention exacerbates
existing mental and physical health issues and may cause additional
widespread and serious damage to the mental and physical health ofdetainees.82 For this reason, persons who suffer from mental disability
should never be detained. Instead, they should be observed and cared
for in specialized institutions under medical management (SMR 82).
In some cases, the continued immigration detention and failure toseek alternatives to detention for asylum-seekers and migrants withmental or physical disability may amount to torture and cruel, inhumanor degrading treatment or punishment.83 For persons with physicaldisabilities, their circumstances need to be reasonably accommodated.

1	The existence of a disability shall in no case justify adeprivation of liberty. Persons who suffer from mental
disability are, in principle, not detained and have access toalternatives to detention in the community, as appropriate
Sources: CRPD 14, 19; BR 60; PBPPDLA III(III); UNHCR-DG 9.5

4.8

Tips for monitors:• Are there persons in detention facility with mental or physical disabilities? Any
detainees with serious impairments?
• Is there any evidence that persons with disabilities have been deprived of theirliberty on the basis of their disability (e.g. denied access to alternatives todetention due to inability to report to authorities)?
• Were alternatives to detention considered?

189

2	
Every detainee is assessed as soon as possible after

admission to the detention facility and thereafter asnecessary, with a view particularly to the discovery ofphysical or mental illness and the taking of all necessary
measures. The medical officer shall have the care of
the physical and mental health of the prisoners
Sources: SMR 24, 25

Tips for monitors:• Are detainees with disabilities assessed as to their medical needs, and swiftlyand systematically identified on arrival at the detention facility?
• Are clinical psychological or psychiatric services and assessments provided todetermine mental illness amongst the detainee population?
• Are medical or health professionals available to diagnose health conditions
or identify a disability and/or to recommend measures to accommodate theirdisability?

3	Persons with disabilities are treated in line with their
human rights and without discrimination, including
by provision of “reasonable accommodation”

Sources: CRPD 6, 7, 14(3), 15-17, 18(1)(b); BR 1(b); BPP 5(2); UNHCR-DG 9.5
Tips for monitors:• Does the detention centre have policies to ensure that the rights of people
with disabilities are protected when in immigration detention?
• What adaptations have been made to accommodate the needs of persons
with disabilities? Are these adequate/reasonable?

1904.8.6 Trafficked Persons

Persons in Situations of Vulnerability / Risk

While trafficked persons may enter a state or otherwise remain irregularly,
as victims of exploitation they should not be held in immigration
detention or other forms of custody.84 Trafficked persons are, first andforemost, victims and are not to be detained, charged or prosecutedfor the illegality of their entry or residence or for any involvement inunlawful activities which are a direct consequence of their situation
as a trafficked person.85 Instead, States are recommended to adopt
legislation or other appropriate measures permitting trafficked persons
to remain within the State temporarily or permanently (ATP 7, §1).

1	Trafficked persons are not held in immigration detention.
They are never held together with their traffickers.
Sources: ATP 7(1) (4); OHCHR-TG; SRTP §95

4.8

Tips for monitors:• Is there a process of assessing and identifying trafficked persons?
• Have any detainees been trafficked? In what circumstances were they trafficked?
• Do decisions to detain trafficked persons take into account their trafficking
experience? Do decisions justify why alternatives to detention were not used
(e.g. safe houses and proper care management)?
• Are measures (e.g. screening) in place to ensure that trafficked persons are
not detained with their traffickers?

2 Trafficked persons are provided withassistance and protection
Sources: ATP 6(3)(a); OHCHR-TG 8, 9
Tips for monitors:• Do trafficked persons have access to legal counsel, procedures, social support
and counselling?
191

4.8.7 Victims of Torture and Trauma
Victims of torture and other serious physical, psychological or sexual
violence are already psychologically vulnerable due to the trauma they
have experienced. Detention is likely to exacerbate their symptoms,
requiring an ethic of care rather than detention. Victims of torture andtrauma are regularly asylum-seekers and refugees. The detentionof victims of torture may in itself amount to inhuman and degrading
treatment (SRHRM §44). This section should be read together with
4.8.5.

1	Victims of torture, or other physical, psychologicalor sexual violence, are not in principle detained
Sources: SRHRM §44; UNHCR-DG 9.1
Tips for monitors:• Do decisions to detain take into account past histories of torture or trauma?
• Do decisions justify why alternatives to detention were not used for survivorsof torture/trauma?

2	
There is a protocol for handling instanceswhere detainees disclose information about
previous mistreatment, torture or trauma
Sources: ICCPR 7; UNCAT 2; EU-RD 25
Tips for monitors:• Do case histories include comprehensive torture/trauma assessments?
• Do detainees have a torture/trauma care plan?
• Are past cases of ill-treatment transmitted to relevant authorities (if detainees
request/consent)?
• What statistical data is available relating to those identified as having a historyof torture and/or trauma?

192

3	
Initial health screening of immigration detainees is

attuned and sensitive to the possibility that the detainee
may have been a victim of torture or trauma
Sources: ICCPR 10; BPP 24; SMR 24; EU-RD 25; PBPPDLA IX(3)Persons in Situations of Vulnerability / Risk

Tips for monitors:• Are health professionals trained for dealing with survivors of torture and othertrauma?
• Are medical registers available? Are specific cases written down in a separate
register?

4.8.8 Stateless Persons
Because stateless persons do not generally benefit from the consular
or diplomatic protection of a State, often do not possess identity
documents or have a country to which to be returned, they are especiallyvulnerable to prolonged immigration detention. In fact most statelesspersons reside in their countries of birth or habitual residence, and theyshould not therefore be seen as immigration cases.

1	The inability to remove/deport stateless persons

4.8

needs to be taken into account in decisions todetain. Indefinite detention is unlawful
Sources: CSSP 26, 27; UNHCR-DG 6; SRHRM §47

Tips for monitors:• Are there any stateless persons in detention? How long have they been in
detention? What is the average length of detention?
• What is the justification for their detention?
• Are there any cases of stateless people being held indefinitely because of
absence of documentation or nationality? Do stateless persons in detention
have access to statelessness determination procedures?

193

2	
Stateless persons are treated in line with their
human rights and without discrimination
Sources: CSSP 3, 5; UNHCR-DG §4; SRHRM §47
Tips for monitors:• Do stateless people benefit from the same standards in detention as otherdetainees? Are there indications of discriminatory treatment?

4.8.9 LGBTI Persons
Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) persons
have a heightened risk of being subjected to physical, psychologicaland/or sexual violence or abuse in detention, both by staff and otherdetainees.86 They may have specific medical and counselling needs.
Solitary confinement or administrative segregation, while often used byauthorities, is not an appropriate way to ensure the safety of LGBTI
detainees. If their safety cannot be ensured in detention, LGBTI
detainees ought to be released without conditions or referred toalternatives to detention.

1	
Staff are trained in non-discrimination and equality inrelation to gender identity and sexual orientation, andsensitized to the particular needs of LGBTI persons
Sources: ICCPR 10(1); YP 9(g)87; UNHCR-DG 9.7

Tips for monitors:• Do staff have a clear understanding of the protection and care needs of LGBTI
detainees?
• Are staff trained in equality and non-discrimination in relation to gender
identity and sexual orientation?
• If there is a code of conduct or similar document covering sexual orientationand gender identity? Is discrimination on sexual orientation or gender identity
sanctioned in the same way as other forms of discrimination?

194

2	
LGBTI detainees have access to appropriate medicalcare and counselling tailored to their specific needs
Sources: YP 9(b)Tips for monitors:• Do LGBTI detainees have access to appropriate medical care and counselling,including, for example, with regard to reproductive health, or access to HIV/AIDS information and medication?

3	Protective measures are in place to prevent
Persons in Situations of Vulnerability / Risk

violence or abuse against LGBTI persons
Sources: ICCPR 7; YP 9(d); UNHCR-DG 9.7

4.8

Tips for monitors:• Are there any instances of violence, physical, psychological or sexual abuseagainst LGBTI detainees?
• How does the detention centre ensure the safety and security of LGBTI
detainees against violence and abuse?
• Is solitary confinement or administrative segregation ever used to ensure thesafety of LGBTI detainees? How are such measures managed to ensure otherrights are not undermined?
• What procedures are in place to take account of transgender preferences inrelation to their placement?
• Are release without conditions and alternatives to detention available where
the centre is not able to ensure their security?

195

196

1

United Nations Human Rights Committee (CCPR), General Comment No. 15:
The Position of Aliens under the Covenant, 11 April 1986, §5, available at:
http://goo.gl/oiMW1M See, also, Moustaquim v. Belgium (1991), Council of Europe:
European Court of Human Rights (ECtHR), App. No. 26/1989/186/246, §43, available
at: http://goo.gl/xI0gD7 and Vilvarajah and Others v. the United Kingdom, (1991),
ECtHR, App. No. 45/1990/236/302-306, §103, available at: http://goo.gl/wKOlJR

2

For the purposes of this Manual, ‘asylum-seekers and migrants’ is used broadly
to refer to the different categories of persons who move from one country, be it oforigin or of habitual residence, to another. This concept would include both persons
who move on account of protection needs, such as refugees and asylum-seekers
and including the particular situation of stateless persons, and those who do so for
economic or other non-protection related reasons.

3

Special categories would include refugees, asylum-seekers, stateless persons,pregnant women and nursing mothers, children (including unaccompanied or
separated minors), people with physical or mental disabilities, victims of humantrafficking, older people, LGBTI people, survivors of torture and/or trauma and otherpeople with specific health needs. This is covered in more detail in Section 4.8.

4

See definition of non-refoulement in the glossary.

5

The OPCAT entered into force in June 2006. As of November 2013, it has 70 States
Parties, and a further 21 signatories that are yet to ratify.

6

UNHCR, Note on the Mandate of the High Commissioner for Refugees and his Office,October 2013, available at: http://www.refworld.org/docid/5268c9474.html

7‘Special Procedures’ is the general name given to the mechanisms established by
the Human Rights Council to address either specific country situations or thematic
issues in all parts of the world. Currently, there are 36 thematic and 12 country
mandates. The Office of the High Commissioner for Human Rights (OHCHR) provides
these mechanisms with personnel, policy, research and logistical support for thedischarge of their mandates. Special procedures are either an individual (called‘Special Rapporteur’ or ‘Independent Expert’) or a working group usually composedof five members (one from each region). The mandates of the special procedures
are established and defined by the resolution creating them. Mandate-holders of thespecial procedures serve in their personal capacity, and do not receive salaries or any
other financial compensation for their work. The independent status of the mandateholders is crucial in order to be able to fulfil their functions in all impartiality.

ENDNOTESENDNOTES

197

198

8

In Europe, the European Ombudsman monitors the work of FRONTEX (see note 15
below).

9The list excludes internal administrative bodies at the domestic level and focuses on
the most relevant bodies in the context of immigration detention, totally independent
from the detaining authorities.

10

See APT and Council of Europe (CoE), ‘Visiting Immigration Detention
Centres: A Guide for Parliamentarians’, September 2013, available online at:
http://goo.gl/pWE8Xy

11

Immigration detention may be permissible when justified in the individual case bya legitimate purpose generally in line with international law, for example, in order toprotect public order, public health or national security. See Section 2.6 for further
information.

12

For example, immigration detention facilities that are in remote locations may bechosen to limit external scrutiny or may simply do so as a necessary corollary.

13‘The CPT is of the view that the prolonged detention of persons under aliens
legislation, without a time limit and with unclear prospects for release, could easily
be considered as amounting to inhuman treatment.’ (CPT Report to the Bulgarian
Government, 2008 visit, CPT/Inf (2010) 29, §29).

14

UNHCR-DG 6.

15

For example, on 26 October 2004 the European Agency for the Managementof Operational Cooperation at the External Borders of the Member States of
the European Union (FRONTEX) was created. FRONTEX promotes, coordinatesand develops European border management. For more information see
http://goo.gl/mDLjtq

16

See UNHCR, Global Roundtable on Alternatives to Detention of Asylum-Seekers,
Refugees, Migrants and Stateless Persons: Summary Conclusions, §14, July 2011,
available at: http://goo.gl/XDKCEI

17

UN Human Rights Council, Report of the Special Representative of the SecretaryGeneral on the issue of human rights and transnational corporations and otherbusiness enterprises, John Ruggie, ‘Guiding Principles on Business and Human
Rights: Implementing the United Nations “Protect, Respect and Remedy”
Framework’, UN Doc A/HRC/17/31, 21 March 2011, available at: http://goo.gl/iLHLU
See also Mr. Carlos Cabal and Mr. Marco Pasini Bertran v. Australia, HRC,
Comm. No. 1020/2001, [7.2], available at: http://goo.gl/6xvJuM

18

See UNHCR, Global Roundtable on Alternatives, §14.

19

Article 9(1) and 12(1), ICCPR. See also Principle 2, BPP, and UNHCR-DG 3.

20

Article 9(1), ICCPR. See also UNHCR-DG 4.

SRHRM, §9. See also, UNHCR-DG 4.1

22

WGAD, A/HRC/7/4, §53.

23

The Working Group on Arbitrary Detention has noted that ‘there are concerns about
the principle of proportionality when you consider that [immigration detainees] havenot committed a crime’ yet may be subject to prison-like conditions for prolonged
periods of time. WGAD, Statement upon the Conclusion of its Visit to Hungary (23September – 2 October 2013), available at: http://goo.gl/XRZgBU

24

Van Alphen v. The Netherlands, HRC, Comm. No. 305/1988, 23 July 1990, [5.8],
available at: http://goo.gl/v7xcc2; See also UNHCR-DG 4.

25

HRC, General Comment No. 18: Non-discrimination, 10 November 1989, [1]; HRC,
General Comment No. 15: The Position of Aliens under the Covenant, 11 April 1986,
[1].

26

A v. Australia, HRC, Comm. No. 560/1993, 30 April 1997, [9.4], available at:
http://goo.gl/49tvvu; See UNHCR-DG 7.

27

Detention often forms part of removal and deportation processes. In some countries
detention and removal practices are acknowledged to be within the remit of acomprehensive monitoring function. In others this aspect of detention may beneglected. Monitoring the treatment of those removed and deportees can be
regarded as good practice.

28

The ability to contest the legality of one’s detention, alleged ill-treatment anddetention conditions, is a fundamental and non-derogable right.

29

See Section 4.8.

30

It is also envisaged that this Manual will be used by NGOs and others whose accessmay be intermittent, discretionary or for a limited purpose.

31

Immigration detention has been linked to high levels of trauma, post-traumatic stressdisorder, self-harm and suicidal ideation, particularly for children. Health professionals
may be able to, for example: monitor the medical screening of immigration detainees
upon arrival or before departure; interview detainees or review medical files to identify
cases of people with a history of trauma, examining the medical aspects of a whole
range of issues related to ill-treatment, such as conditions of custody (including alack of food, water, heat, light, ventilation, sanitation or exercise); identify risks ofsuicide, self-harm and other mental health issues; identify signs of administrative
segregation, disciplinary isolation, improper use of force and restraint, and mental
health issues.

32

See Section 3.5.4 Making Recommendations.

33

See Section 3.2, Developing a Monitoring Strategy: Key Elements.

ENDNOTES

21

199

200

34

This is an area that needs to be approached with care depending on the context. One
alternative is to obtain the name and position of the focal person responsible for theplace to be visited.

35

This could include a list with basic information regarding nationality, sex, age, status
including the date of arrival of detainees in the facility.

36

Note that immigration detainees who are deaf or blind may require the assistance ofBraille or sign language interpretation. CRPD, Articles 21(b) and 30(4).

37For example, UNHCR, NPMs, NGOs, lawyers who represent detainees, judges,
medical practitioners, service providers working with or in the immigration centre (e.g.
health, social and educational services), former detainees, family, friends or otherregular visitors.

38

See Section 3.4.5, Interviews with Detainees, including how to manage detainees’
expectations.

39

See Section 4.

40

Some facilities have particular dress codes such as requiring closed toe shoes or noheels.

41

A deeper and thorough analysis will be done by the team after the visit – see Section
3.5, After the Visit.

42Internal rules displayed in detention centres are good reference check points toassess whether the practice is in line with official guidelines/legislation (e.g. how
many meals are provided, curfew, visiting hours, outdoor exercise).

43

APT, Detention Monitoring Briefing Paper No. 4: ‘Mitigating the Risks of Sanctions
related to Detention Monitoring’, 2012, http://goo.gl/P00NJd

44

With regard to places of detention holding very few people, it is important thatmonitors choose to interview either all the detainees or none. APT Detention
Monitoring Briefing Paper No. 2: ‘The Selection of Persons to Interview in the Context
of Preventive Detention Monitoring‘, 2009 http://goo.gl/D7gArd

45This can include detainees who have already contacted the monitoring organization
or its partners prior to the visit via a complaints system.

46

See ICCPR 17; CMW 14; CRC 16; CRPD 22; ATP 6(1); OHCHR Trafficking Guidelines
3(7), 6(6), 8(9).

47Some express concern as regards the use of recording devices during privateinterviews. It is generally difficult to establish trust with recording devices andthey might have a negative effect by reminding detainees of police interviews they
had attended in the past during which recording devices had been used. This isparticularly valid for cameras and video-recorders, which can ‘freeze’ the humancontact.

The issue of how monitors and interpreters can work together is discussed in depth
in APT Detention Monitoring Briefing Paper, No.3: ‘Using Interpreters in Detention
Monitoring’, available at: http://goo.gl/DRiaPc

49

In some countries, a telephone interpreter service is available. Although it may on
occasion be necessary or even desirable to use such a service, it is usually preferable
to have the interpreter physically present. If using a telephone interpreter service,
the monitoring team should keep in mind risks and implications with regard toeavesdropping and confidentiality.

50

One tactic is to start with the positive observations and only then proceed toproblems. This avoids giving authorities an impression of being always just criticized.

51

International standards, good practice and indicators of improvement or deterioration
together enable a visiting body to follow systematically over time changes in theway in which detainees experience immigration detention in the places that it visits
regularly.

52

UNHCR, for example, which has an operational role in over 120 countries, may need
to weigh up concerns over other operational priorities, including the security of its
staff, which may necessitate a confidential communication/report of the visit fromUNHCR to the authorities.

53

For example, under the OPCAT, NPMs are expressly requested to present an annual
report, and the State Party is required to publish and disseminate it.

54

Sometimes, monitors will be compelled to recommend that a particular place ofdetention be closed down. If necessary they must do so, but they would first need to
ask themselves whether it is the place of detention that is the problem, or whether the
problem is more broadly systemic in character.

55

See APT Detention Monitoring Briefing Paper, No.1: ‘Making Effective
Recommendations’, available at: http://goo.gl/uOWtW156

OPCAT, Article 19(c)57Interventions at the regional level would also be appropriate where existing humanrights mechanisms are available, for example in the Americas and Europe.

58

Article 21, UNCAT; Article 1, First Optional Protocol to the ICCPR. [Optional Protocol
to the International Covenant on Civil and Political Rights, GA res. 2200A (XXI), 21
UN GAOR Supp. (No. 16) at 59, UN Doc. A/6316 (1966), 999 UNTS 302, entered into
force March 23, 1976.] An individual or group complaint could also be sent to theUnited Nations WGAD.

59

Regionally, see African Court on Human and Peoples’ Rights, European Court of
Human Rights, Inter-American Court of Human Rights.

ENDNOTES

48

201

202

60

Hard law refers to treaties and conventions. Soft law refers inter alia to non-binding
standards such as declarations, resolutions orguidelines of authoritative bodies,
reports of Special Rapporteurs or advisory opinions.

61

In the case refugees and asylum-seekers, the authorities must not inform or provide
their information to the individual’s country of origin or habitual residence. Asylumseekers and refugees are to be protected against visits from the consular authoritiesof their country of origin or habitual residence.

62

The term ‘body searches’ covers three different types of searches: pat-down orfrisk searches; strip searches; body cavity searches. See APT and Penal Reform
International (PRI) Factsheet on ‘Body Searches: Addressing Risk Factors to Prevent
Torture and Ill-treatment’, 2013, available at: http://goo.gl/Q3rT0s

63

The terms ‘removal’ and ‘deportation’ are used interchangeably to qualify theprocess of being sent back/returned to the country of origin or habitual residence.
‘Repatriation’ refers to return that is not physically coerced, even if it is not voluntary.

64

See APT briefing paper on ‘NPMs: Monitoring the Forced Deportation Flights ofMigrants’, 2012, available at: http://goo.gl/qyUyzw

65

According to the CPT: ‘removal orders should be issued in each and every case
based on a decision following national laws and procedures, and in accordance withinternational human rights obligations. The removal order should be handed out inwriting to the person concerned.’ [CPT/Inf (2009) 27 §95].

66‘The CPT considers that the administration of medication to persons subject to adeportation order must always be carried out on the basis of a medical decision taken
in respect of each particular case. Save for clearly and strictly defined exceptional
circumstances, medication should only be administered with the informed consent of
the person concerned.’ (CPT/Inf (2003) 35 §40). As regards the presence of a medical
doctor: ‘[T]he presence on board of removal charter flights of a medical doctor(instead of a paramedic or a nurse) would be highly desirable.’ (CPT report to theGovernment of the United Kingdom, October 2012 visit, CPT/Inf (2013) 14 §28).

67

As regards documentation of deportation operations the CPT states that ‘Deportation
operations must be carefully documented. The establishment of a comprehensive
file and a deportation record, to be kept for all operations carried out by the units
concerned, is a basic requirement. (...) The information recorded should cover every
incident and every use of means of restraint (...).’ (CPT/Inf (2003) 35 §44).

In the CPT’s view, ‘it is entirely unacceptable for persons subject to a deportation
order to be physically assaulted as a form of persuasion to board a means of transport
or as a punishment for not having done so.’ (CPT/Inf (2003) 35 §32). ‘[T]he force andthe means of restraint used should be no more than is reasonably necessary.’(CPT/Inf (2003) 35 §33). ‘The use of control and restraint techniques by escorts duringtransfer should be justified in each individual case by a risk assessment.’(CPT/Inf (2013) 14 §17). ‘The CPT has made it clear that the use of force and/or means of restraint capable of causing positional asphyxia should be avoided
whenever possible and that any such use in exceptional circumstances must be
subject of guidelines designed to reduce to a minimum the risks to the health ofthe persons concerned.’ (CPT/Inf (2003) 35 §34). ‘In addition (…), the CPT has
systematically recommended an absolute ban on the use of means likely to obstruct
the airways (nose and/or mouth) partially or wholly.’ (CPT/Inf (2003) 35 §36). ‘[I]nthe event of a flight emergency while the plane is airborne, (…) it must be possible
to remove immediately any means restricting the freedom of movement of thedeportee upon an order from the crew’ (CPT/Inf (2003) 35 §37). ‘In the CPT’s opinion,
security considerations can never serve to justify escort staff wearing masks during
deportation operations.’ (CPT/Inf (2003) 35 §38).

69

As regards selection and training of escort staff: ‘The proper conduct of deportation
operations depends to a large extent on the quality of the staff assigned to escort
duties. Clearly, escort staff must be selected with the utmost care and receive
appropriate, specific training designed to reduce the risk of ill-treatment to aminimum.’ (CPT/Inf (2003) 35 §42).

70‘Ill-treatment’ is short for ‘inhuman or degrading treatment or punishment’.

71

The Istanbul Statement on the Use and Effects of Solitary Confinement (2007)
defines it as the physical isolation of individuals who are confined to their cells for
22 to 24 hours a day. Solitary confinement is also known as ‘segregation’, ‘isolation’,‘separation’, ‘cellular’, ‘lockdown’, ‘supermax’, ‘the hole’, or ‘secure housing unit’,
available at: http://www.solitaryconfinement.org/istanbul.

72

The SR on Torture defines prolonged solitary confinement ‘as any period of solitaryconfinement in excess of 15 days.’ See Interim Report by the Special Rapporteur of
the Human Rights Council on torture and other cruel, inhuman or degrading treatment
or punishment, Juan E. Mendez, A/66/268, 5 August 2011, §26 (SR Torture).

73

Including psychological support when appropriate.

ENDNOTES

68

203

204

74

See World Medical Association, Malta and Tokyo Declarations, both revised 2006:“Where a prisoner refuses nourishment and is considered by the physician as capableof forming an unimpaired and rational judgment concerning the consequences ofsuch a voluntary refusal of nourishment, he or she shall not be fed artificially. The
decision as to the capacity of the prisoner to form such a judgment should be
confirmed by at least one other independent physician. The consequences of therefusal of nourishment shall be explained by the physician to the prisoner”. See also
ICRC’s position on hunger strikes (FAQ): http://goo.gl/9Nq2JE

75

Such as female genital mutilation (FGM).

76

UN Office of the High Commissioner for Human Rights (OHCHR), Manual on the
Effective Investigation and Documentation of Torture and Other Cruel, Inhuman or
Degrading Treatment or Punishment (“Istanbul Protocol”), 2004, HR/P/PT/8/Rev.1,
available at: http://www.refworld.org/docid/4638aca62.html

77‘Culture in places of detention’ means the shared assumptions and values of staff
and detainees, which guide behaviour within the detaining organization. See APT
and Penal Reform International, ‘Institutional Culture in Detention: A Framework forPreventive Monitoring’, available at: http://goo.gl/MnDgKt

78

See, e.g. Jesuit Refugee Service, Europe: Becoming Vulnerable in Detention, June
2011, available at: http://www.refworld.org/docid/4ec269f62.html

79

Under international law, a child means every human being below the age of 18 years
unless under the law applicable to the child, majority is attained earlier (CRC Article
1).

80

See also UNHCR, EXCOM Conclusion on Children at Risk, 5 October 2007, No. 107(LVIII) - 2007, available at: http://www.refworld.org/docid/471897232.html

81

See, UNHCR, Guidelines on Determining the Best Interests of the Child, May 2008,
available at: http://www.refworld.org/docid/48480c342.html See also, UNHCR,
Field Handbook for the Implementation of UNHCR BID Guidelines, November 2011,
available at: http://www.refworld.org/docid/4e4a57d02.html

82

See IDC, There Are Alternatives: A Handbook for Preventing Unnecessary Immigration
Detention, 2011.

83

In communication C. v. Australia, No. 900/1999, the Human Rights Committee(CCPR) held that the continued detention of a migrant when the State was aware ofhis mental condition and failed to take the steps necessary to ameliorate his mental
deterioration constituted a violation of his rights under Article 7 of the Covenant (theprohibition of torture and cruel, inhuman or degrading treatment or punishment)(§8.4).

84

The Recommended Principles and Guidelines on Human Rights and Human
Trafficking, see in the reference section.

Ibid., see also The Special Rapporteur on Trafficking in Persons, Especially Womenand Children, A/64/290, in Annex II: Selected Reference Materials.

86

APT and Penal Reform International, LGBTI Persons Deprived of their Liberty: a
Framework for Preventive Monitoring, 2013 available at http://goo.gl/46nGq1

87

The Yogyakarta Principles are a set of principles on the application of international
human rights law in relation to sexual orientation and gender identity. They weredeveloped and unanimously adopted in 2007 by a distinguished group of humanrights experts, from diverse regions and backgrounds, including judges, academics, aformer UN High Commissioner for Human Rights, UN Special Procedures, membersof treaty bodies, NGOs and others. See http://www.yogyakartaprinciples.org

88

UN High Commissioner for Refugees (UNHCR), UNHCR Master Glossary of Terms,
June 2006, Rev.1, available at: http://www.refworld.org/docid/42ce7d444.html

89See, UNHCR, Note on the Mandate of the High Commissioner for Refugees and his
Office, October 2013, available at: http://www.refworld.org/docid/5268c9474.html

90

UN High Commissioner for Refugees (UNHCR), UNHCR Master Glossary of Terms,
June 2006, Rev.1, available at: http://www.refworld.org/docid/42ce7d444.html

91

See Council of the European Union, Directive 2011/95/EU of the European Parliamentand of the Council of 13 December 2011on standards for the qualification of thirdcountry nationals or stateless persons as beneficiaries of international protection, fora uniform status for refugees or for persons eligible for subsidiary protection, and forthe content of the protection granted (recast), 20 December 2011, OJ L 337, §9-26,
available at: http://www.refworld.org/docid/4f197df02.html
ENDNOTES

85

205

206

ANNEXESANNEX I: GLOSSARY OF KEY TERMS
Accelerated asylum procedures: special procedures for dealing inan expeditious manner with asylum applications that are so obviously
without foundation as not to merit a full examination at every level of theprocedure. Such applications have been termed either ‘clearly abusive’or ‘manifestly unfounded’ and are to be defined as those which areclearly fraudulent or not related to the criteria for the granting of refugee
status laid down in the Refugee Convention or to any other criteria
justifying the grant of asylum. However, compelling protection reasons
may also be a basis for processing a claim on a priority basis throughan accelerated procedure, for example in cases which are clearly wellfounded, allowing a swift positive decision on the asylum application.

ANNEXES

Administrative detention: arrest and detention without charge or trial
ordered by the administrative authorities rather than judicial bodies/
courts. In many countries, violations of the immigration law lead toadministrative detention.
Alternatives to detention: is not a legal term but is used as shorthandto refer to ‘any legislation, policy or practice that allows asylumseekers, refugees and migrants to reside in the community subject toa number of conditions or restrictions on their freedom of movement.’(See UNHCR-DG §8) Alternatives to detention place less coercive or
intrusive restrictions on liberty or freedom of movement than detention.
Arbitrary detention: for detention to be arbitrary it must have elementsof ‘inappropriateness, injustice and lack of predictability.’ (See UNHCR207

DG 4, §18) To guard against arbitrariness, the detention needs to benecessary and proportionate for a legitimate purpose in each individual
case.
Asylum: the grant, by a State, of protection on its territory to persons
outside their country of nationality or habitual residence, who are at
risk of persecution, serious human rights violations or other serious
harm there. Asylum encompasses a variety of components, including
protection from refoulement, permission to remain on the territory,
enjoyment of rights and eventually a durable solution.88 In States parties
to the 1951 Refugee Convention/1967 Protocol, it includes enjoymentof the rights in Articles 2 to 34 of those treaties.
Asylum-seeker: an asylum-seeker is an individual who is seeking
international protection whose claim has not yet been finally determined.
Complementary protection: various administrative or legislative
mechanisms used by States to regularize the stay of persons fallingoutside the scope of the 1951 Refugee Convention or its 1967 Protocol,
but who are nevertheless considered to be in need of international
protection. See also Subsidiary protection.
Criminal detention: detention because of arrest or punishment of aperson in respect of a criminal offence that carries a custodial sentence.
Detention: the deprivation of liberty in a confined place from which theperson is not permitted or cannot reasonably be expected to leave atwill or without authorization (See UNHCR-DG §5).
Immigration detention: the deprivation of an individual’s liberty, usuallyof an administrative character, for an alleged breach of the conditionsof entry, stay or residence in the receiving country.
International protection: the actions by the international community
on the basis of international law, aimed at protecting the fundamental
rights of refugees and other categories outside their countries of origin,
208

who lack the national protection of their own countries. Such actions
include: securing admission and stay, protection against refoulement;
access to fair and efficient asylum procedures, humane standardsof treatment, and the realisation of durable solutions. UNHCR is the
only United Nations’ agency with a mandate to provide international
protection to refugees at the global level.
Judicial review: the review by a court of law of the decision to detainor to continue one’s detention, where the court has the power to makea different decision than that made by the administrative body.
Migrant: there is no universally accepted definition of the term ‘migrant.’
It is usually understood to cover all cases where the decision to migrate
is taken freely by the individual concerned and without intervention of
any coercive external factors.

ANNEXES

Migrant worker: “a person who is to be, is, or has been engaged
in a remunerated activity in a State of which he or she is not anational.” It does not include “persons employed by internationalorganizations or agencies, officials employed by a State outside its
territory, State employees participating in development programmes
and other co-operation programmes, investors, refugees andstateless persons (unless provided for in national legislation), students
and trainees, seafarers and workers on an offshore installation.”(see Articles 2 and 3, CMW)
Monitoring: the process, over time, of regular examination, through onsite visits, of all aspects of immigration detention. The examination caninvolve all or certain categories of detainees held in one or more placesof detention. Monitoring includes the oral or written transmission of theresults of the examination, as well as recommendations to the authorities
concerned and to other actors involved in the protection of persons
deprived of their liberty at the national and international level. It also
includes follow-up regarding the implementation of recommendations
conveyed to the authorities.

209

Non-refoulement: a core principle of international refugee and humanrights law that prohibits States from returning individuals in any mannerwhatsoever to territories where they may be at risk of persecution,
torture, or other forms of serious or irreparable harm. The principleof non-refoulement is a part of customary international law and is,therefore, binding on all States, whether or not they are parties to the1951 Refugee Convention or other relevant instruments.
Persons of concern to UNHCR: a general term used to describe all
persons for whom UNHCR is mandated to provide protection andassistance and, together with governments, to find durable solutions.
These include refugees, asylum-seekers, returnees, stateless persons,and, in many situations, internally displaced persons (IDPs).89
Protection: all activities aiming to achieve full respect for the rights of
the individual in accordance with the letter and spirit of international
refugee, human rights and international humanitarian law. Protection
involves creating an environment conducive to respect for humanbeings, preventing and/or alleviating the immediate effects of a specificpattern of abuse, and restoring dignified conditions of life throughreparation, restitution and rehabilitation.90
Refugee: a person who meets the criteria under the applicablerefugee definition, as provided for in international or regional refugee
instruments, under UNHCR’s mandate, and/or in national legislation.
Article 1A (2) of the 1951 Refugee Convention, as amended by the 1967
Protocol, defines a refugee as “A person who owing to a well-foundedfear of being persecuted for reasons of race, religion, nationality,
membership of a particular social group or political opinion, is outside
the country of his nationality and is unable or, owing to such fear, isunwilling to avail himself of the protection of that country; or who, nothaving a nationality and being outside the country of his former habitualresidence as a result of such events, is unable or, owing to such fear, isunwilling to return to it.”210

Refugee status: is a declaratory status, which means that the grant ofrefugee status declares or confirms that the person is a refugee, but it
does not make him or her a refugee.
Rejected asylum-seeker: is a person whose protection claim has
been rejected following a fair asylum procedure, including access to anindependent appeal procedure.
Separated child: a child separated from both parents, or from his or
her previous legal or customary care-giver, but not necessarily fromother relatives. This may, therefore, include a child accompanied byother adult family members (See CRC GC 6 (2005), §7).
Smuggled migrant: a person who is the object of the offence ofsmuggling of migrants. The smuggling of migrants is “the procurement,in order to obtain, directly or indirectly, a financial or other material
benefit, of the illegal entry of a person into a State of which the person
is not a national or a permanent resident.” (See Article 3, ASP)

ANNEXESStateless person: “a person who is not considered as a national by any
State under the operation of its law” (Article 1, CSSP). This may be thecase either because s/he never had a nationality or because s/he lost it
without acquiring a new one.
Subsidiary protection: is a term most commonly associated with theEuropean Union’s Qualification Directive,91 the status granted to a person
who would face a real risk of suffering serious harm such as would
attract protection against refoulement under international human rights
law. Subsidiary protection should be additional and complementary to
refugee status under 1951 Refugee Convention/1967 Protocol. See
also Complementary protection.
Torture: is defined by Article 1 of the United Nations Convention
Against Torture and other Cruel, Inhuman or Degrading Treatment or
Punishment (UNCAT) as: “any act by which severe pain or suffering,whether physical or mental, is intentionally inflicted on a person for211such purposes as obtaining from him or a third person information or aconfession, punishing him for an act he or a third person has committed
or is suspected of having committed, or intimidating or coercing him ora third person, or for any reason based on discrimination of any kind,when such pain or suffering is inflicted by or at the instigation of or withthe consent or acquiescence of a public official or other person acting in
an official capacity. It does not include pain or suffering arising only from,inherent in or incidental to lawful sanctions.” Other international andregional treaties, as well as national laws, contain broader definitionsof torture, covering a wider range of situations, in particular Article 7,
ICCPR.
Trafficked person: a victim (or survivor) of the offence of trafficking
in persons. Trafficking in persons is: “the recruitment, transportation,transfer, harbouring or receipt of persons, by means of the threat or use
of force or other forms of coercion, of abduction, of fraud, of deception,of the abuse of power or of a position of vulnerability or of the giving or
receiving of payments or benefits to achieve the consent of a person
having control over another person, for the purpose of exploitation.”
Consent of the victim is irrelevant. (See Article 3, ATP)Unaccompanied child: a child who has been separated from bothparents and other relatives and is not being cared for an adult who, by
law or custom, is responsible for doing so (See CRC GC 6 (2005), §7).
Unlawful detention: detention that takes place not in accordancecontrary with national law. Detention that is lawful in domestic law yet
incompatible with international law would also be considered unlawful
detention. (See UNHCR-DG 3)

212

ANNEX II: SELECTED REFERENCE MATERIALSUNHCRBack to Basics: The Right to Liberty and Security of Person and‘Alternatives to Detention’ of Refugees, Asylum-Seekers, Stateless
Persons and Other Migrants, by Alice Edwards, April 2011,
PPLA/2011/01.Rev.1. http://goo.gl/QrAIYp
Global Consultations on International Protection,
Protection of Refugees in Situations of Mass Influx: Overall
Protection Framework, EC/GC/01/4, 19 February 2001.
http://www.unhcr.org/3ae68f3c24.html‘Lawfully Staying’ - A Note on Interpretation, 3 May 1988.
http://goo.gl/t9WcGJ
Global Consultations on International Protection/Third Track:
Reception of Asylum-Seekers, Including Standards of Treatment, in
the Context of Individual Asylum Systems, 4 September 2001, EC/
GC/01/17. http://www.unhcr.org/4e3944069.html
UNHCR Statement on the right to an effective remedy in relation toaccelerated asylum procedures‘, 21 May 2010. http://goo.gl/YTa8QJ
ANNEXESAgenda for Protection, (UNHCR, 3rd edn, 2003).
Global Roundtable on Alternatives to Detention of Asylum-Seekers,
Refugees, Migrants and Stateless Persons: Summary Conclusions,
May 2011 (with OHCHR). http://www.unhcr.org/4e3944069.html
OHCHR
Training Manual on Human Rights Monitoring, Professional Training
Series n°7, 2001 (under revision). http://goo.gl/ohYNnH
Manual on the Effective Investigation and Documentation of
Torture and Other Cruel, Inhuman or Degrading Treatment
or Punishment, Professional Training Series no. 8, 2001.
http://www.refworld.org/docid/4638aca62.html
213

Manual on the Effective Investigation and Documentation of
Torture and Other Cruel, Inhuman or Degrading Treatment
or Punishment (‘Istanbul Protocol’), 2004, HR/P/PT/8/Rev.1.
http://www.refworld.org/docid/4638aca62.html
Monitoring the Convention on the Rights of Persons with Disabilities:
Guidance for human rights monitors, Professional training seriesNo. 17, New York and Geneva, 2012. http://goo.gl/hStTU
Global Roundtable on Alternatives to Detention of Asylum-Seekers,
Refugees, Migrants and Stateless Persons: Summary Conclusions,
May 2011 (with UNHCR). http://www.unhcr.org/4e3944069.html
UN Special Procedures
UN Human Rights Council, ‘Report of the Special Rapporteur on the
Human Rights of Migrants, François Crépeau, Detention of Migrants inan Irregular Situation’, A/HRC/20/24, 2 April 2012. http://goo.gl/Y4a1r
UN Human Rights Council, ‘Interim Report by the Special Rapporteurof the Human Rights Council on torture and other cruel, inhuman ordegrading treatment or punishment’, Juan E. Mendez, A/66/268, 5August 2011. http://goo.gl/uUqyo
UN Human Rights Council, ‘Report of the Special
Rapporteur on Trafficking in Persons, especially womenand children’, Joy Ngozi Ezeilo, A/64/290, 12 August 2009.
http://www.refworld.org/docid/4aae4eee0.html
UN Human Rights Commission, ‘Report of the Working Group on
Arbitrary Detention’, Principle 7, Deliberation No. 5, UN Doc. E/
CN.4/2000/4, 28 December 1999 (WGAD-D5). http://goo.gl/OMjFOf214

UN Human Rights Council, ‘Report of the Working Group on Arbitrary
Detention’, UN Doc. A/HRC/7/4, 10 January 2008 (WGAD-2008).
http://goo.gl/2eBomL
UN Human Rights Council, ‘Report of the Working Group on Arbitrary
Detention’, UN Doc A/HRC/13/30, 18 January 2010 (WGAD-2010).
http://goo.gl/Jrjmes
UN Human Rights Council, ‘Report of the Working Group on Arbitrary
Detention’, UN Doc A/HRC/16/47, 19 January 2011 (WGAD-2011).
http://goo.gl/mKodFu
UN Human Rights Treaty Bodies
HRC, General Comment No. 7, ‘Torture or cruel, inhuman or degrading
treatment or punishment’ (Art. 7), (1982). http://goo.gl/ZAUWzL
HRC, General Comment No. 15, ‘The position of aliens under theCovenant’, (1986). http://goo.gl/ZAUWzL
HRC, General Comment No. 21, ‘Humane treatment of persons
deprived of liberty’ (Art. 10), (1992). http://goo.gl/ZAUWzLANNEXES

CRC, General Comment No. 6, ‘Treatment of unaccompaniedand separated children outside their country of origin’, (2005).
http://goo.gl/UyxBx
HRC, General Comment No. 8, ICCPR Article 9: ‘Liberty and securityof person’ (1982). http://goo.gl/9ynkYc
HRC, Draft General Comment No. 35, ICCPR Article 9: ‘Liberty andsecurity of person’ (forthcoming to replace General Comment No. 8).
http://goo.gl/QFST31
Regional Bodies
CPT, Summary CPT Standards Relating to the Treatment of Persons
Deprived of their Liberty (CPT/Inf/E (2002) 1 - Rev. 2013).
http://www.cpt.coe.int/en/docsstandards.htm

215

National Bodies
Australia’s Human Rights Commission (AHRC), Human rights
standards for immigration detention, 2013. http://goo.gl/0wcBvj
Her Majesty Inspectorate of Prisons (HMIP), Expectations: Criteria for
Assessing the Conditions for and Treatment of Immigration Detainees,
version 3, 2012. http://goo.gl/JDxxFs
NGOs
APT, Monitoring Police Custody: A Practical Guide, 2013.
http://goo.gl/ABD5j5
APT and CoE, Visiting Immigration Detention Centres: A Guide forParliamentarians, 2013. http://goo.gl/TP8Owy
APT, Monitoring Places of Detention: A Practical Guide, 2004.
http://goo.gl/ABD5j5
APT, Monitoring Places of Detention: A Practical Guide for NGOs,
2002. http://goo.gl/ZRzAlq
APT Detention Monitoring Briefing Paper No. 1: ‘Making Effective
Recommendations’, 2008. http://goo.gl/uOWtW1
APT Detention Monitoring Briefing Paper No. 2: ‘The Selectionof Persons to Interview in the Context of Preventive Detention
Monitoring‘, 2009. http://goo.gl/D7gArd
APT Detention Monitoring Briefing Paper No.3: ‘Using Interpreters in
Detention Monitoring’, 2009. http://goo.gl/DRiaPc
APT, Detention Monitoring Briefing Paper No. 4: ‘Mitigating
the Risks of Sanctions related to Detention Monitoring’, 2012.
http://goo.gl/P00NJd
APT and Penal Reform International, Detention Monitoring Tool –Addressing risk factors to prevent torture and ill-treatment, 2013.
http://goo.gl/4lZCRa216

APT and Penal Reform International, Women in detention: A guide togender sensitive monitoring, 2013. http://goo.gl/5JE78h
APT and Penal Reform International, LGBTI Persons Deprivedof their Liberty: A Framework for Preventive Monitoring, 2013.
http://goo.gl/46nGq1
IDC, Legal Framework and Standards Relating to the Detentionof Refugees, Asylum Seekers and Migrants: A Guide, 2011.
http://goo.gl/RRhFwh
IDC, There Are Alternatives: A Handbook for Preventing Unnecessary
Immigration Detention, 2011. http://idcoalition.org/cap/
IDC, Captured Childhood, 2012. http://goo.gl/yEUrZM
Jesuit Refugee Service (JRS), Becoming Vulnerable in Detention,
2010. http://www.refworld.org/docid/4ec269f62.html
University of Nottingham Human Rights Centre, Toolkit on
Detention Monitoring and Human Rights Mechanisms, 2008.
http://goo.gl/lMxSTo

217

Division of International
Protection

United Nations HighCommissioner for Refugees
Case Postale 2500
1211 Geneva 2, Switzerland
www.unhcr.org

Association for thePrevention of Torture – APTCentre Jean-Jacques Gautier
Case Postale 137 CH
1211 Geneva 19, Switzerland
www.apt.ch