Managing your cloud is the key toresilienceby Daniel Schneider
Managing your cloud is the key to resilience

Business Development Manager Hybrid IT Managed Services

Resilience isn’t something that just happens – it has to be created and managed, especially in the context of thecloud. Fujitsu’s Business Development Manager Hybrid IT Managed Services Daniel Schneider muses on what thatmeans and how you can achieve it.
This may sound obvious but – the cloud doesn’t just happen, and it doesn’t just work on its own. It’s got to bebuilt to suit your specific needs, and it must be managed in real-time as well as with an eye on your future
requirements. And it’s got to be secure. We see the ‘cloud’ as a fluid collection of technologies and services. It’s
not a singular thing. It’s something that exists inside and outside and around your organization and its people.
I believe it’s important to be precise with key words and concepts when we’re discussing and planning cloud
resource provisioning. Cloud has an enormous variety of options and possibilities. Even more so when we see
multi-cloud environments, clouds from various vendors deployed and utilized simultaneously. This might get
inherently complex. And it’s that complexity that can undermine your resilience. When there are many surfaces
and facets which can be attacked or might fail, either collectively or individually, then your operations andservice levels can be swiftly undermined. That’s why resilience and security are always high on the agenda
when we talk about cloud.
The problem is that, very often, ‘resilience’ is used as a buzzword instead of a core principle. It’s important tounderstand its true definition. It’s about achieving the capacity to recover quickly from difficulties while
maintaining excellent standards of user support and customer engagement. Simply, it’s about how tough yourorganization can be in the face of uncertainty and external threats.
But resilience doesn’t come as standard. Of course, each technology and service will be designed to be secureand the companies which build and support them will be working hard to achieve high levels of security. That’s
not the point. What really matters is how they work together. How they are orchestrated and how they are
managed.
Management is the key word. There’s no such thing as 100% resilience or security. Where there are humans
there will be lack of information, error or carelessness or malicious intent. Add the growing external threats
from cyber criminals as well as outages caused by natural events, and you’ve got a long list of potential
problems. Coping with planning for them all is a huge undertaking. Most organizations don’t have the people or
the resources to do it all. That means they’re hesitant to make the most of the potential of multi-cloudtechnologies. That’s why an external partner is so important in the era of cloud.
Trust is fundamental. You have to trust your technologies and trust the people who use and support them.
Partnership, co-creation, and constant cooperation are the cornerstones of Fujitsu’s interaction withcustomers. It’s the answer to that complexity conundrum I have mentioned earlier; if you can only achieve
resilience through constant and detailed management but don’t have the people or skills to achieve it, then how
can you work with confidence? Worrying about outages, updates, patches, and cybersecurity while trying toleverage the power of cloud slows you down. You can’t drive your business and innovate in fast moving markets
because you’re always looking over your shoulder rather than focusing on your business objectives.

FUJITSU-PUBLIC

Uncontrolled if printed

1 of 2© Fujitsu 2022

Managing your cloud is the key to resilience

Working with people who manage your multi-cloud frees you from those onerous tasks. You can achieve highlevels of resilience without compromising on agility. Resilience and agility go together but need to be balanced.
Too much focus on agility opens you up to threats. Trying to achieve 100% resilience closes you off frominnovation. Experienced and responsive services from a partner like Fujitsu enables you to hit the sweet spot
between the two. And that’s achieved by making the most of the expertise which resides within Fujitsu’s Cloud
Management Service. It’s a judicious mix of automated tools, and deep experience in managing evolving
approaches in ever changing landscape.

The point is trust. If you can trust your multi-cloud and the experts who manage it (whose sole job it is) then
you can focus on making the most of the agility that multi-cloud delivers. That’s why cloud management is soimportant. We make sure that your cloud infrastructure is working smoothly, while you drive your businessforward.
Find more information about Fujitsu’s Cloud Management Service here.

FUJITSU-PUBLIC

Uncontrolled if printed

2 of 2© Fujitsu 2022