Installation Manual

Color LCD Monitor

Important
To ensure that the product is used correctly, carefully read throughthis Installation Manual and the Instructions for Use before use.
• See the Instructions for Use for monitor installation and connection.
• You can check the latest product information, including the Installation
Manual, from our web site.
www.eizoglobal.com

This product has been adjusted specifically for use in the region to which it was originallyshipped.
If operated outside this region, the product may not perform as stated in the specifications.
No part of this manual may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, or otherwise, without the prior written
permission of EIZO Corporation.
EIZO Corporation is under no obligation to hold any submitted material or information
confidential unless prior arrangements are made pursuant to EIZO Corporation’s receipt ofsaid information. Although every effort has been made to ensure that this manual provides
up-to-date information, please note that EIZO product specifications are subject to change
without notice.
2

CONTENTS

CONTENTS
1 Basic Operation and Function List ...........................................................................

5

1.1

Usage of Switches and Operation Guide............................................................

5

1.2

Basic Operation of the Setting Menu ..................................................................

6

1.3

Function List .......................................................................................................

7

2 Adjusting the Screen..................................................................................................

8

2.1

Compatible Resolutions......................................................................................

8

2.2

Setting the Input Signal.......................................................................................

8

2.3

Selecting Display Mode (CAL Switch Mode) ......................................................

8

2.4

Adjusting Brightness / Colors..............................................................................

9

2.4.1

Adjustment items for each mode ............................................................

9

2.4.2

Adjusting the brightness.......................................................................... 10

2.4.3

Enabling or disabling Hybrid Gamma PXL.............................................. 10

2.4.4

Adjusting the contrast ............................................................................. 10

2.4.5

Adjusting the color temperature .............................................................. 10

2.4.6

Adjusting the gamma .............................................................................. 11

2.4.7

Adjusting the hue .................................................................................... 11

2.4.8

Adjusting the color saturation.................................................................. 11

2.4.9

Adjusting the gain ................................................................................... 12

2.5

Enabling or Disabling Sharpness Recovery (the Function of Correcting Image
Clarity) ................................................................................................................ 12

3 Using the Monitor for a Long Time ........................................................................... 13
3.1

Setting the Power Saving Mode ......................................................................... 13

4 Configuring Monitor Settings.................................................................................... 14
4.1

Specifying the Language .................................................................................... 14

4.2

Automatically Detecting the Input Signal ............................................................ 14

4.3

Switching Screen Sizes ...................................................................................... 14

4.4

Setting the Version for DisplayPort Input............................................................ 14

4.5

Setting the Orientation of Setting Menu.............................................................. 15

4.6

Adjusting Brightness of the Power Switch Indicator ........................................... 15

4.7

Skipping Unused Display Modes ........................................................................ 15

4.8

Enabling or Disabling DisplayPort Communication in Power Saving Mode ....... 16

4.9

Locking Operation Switches ............................................................................... 16

4.10 Setting Whether to Display / Hide the Grayscale Warning ................................. 16
4.11 Viewing the Monitor Information ......................................................................... 17
4.12 Resetting to Defaults .......................................................................................... 17
4.12.1 Resetting the color adjustment value...................................................... 17
4.12.2 Resetting all settings............................................................................... 18
5 Troubleshooting ......................................................................................................... 19
3

CONTENTS
5.1

No Picture ........................................................................................................... 19

5.2

Imaging Problems............................................................................................... 20

5.3

Other Problems................................................................................................... 20

6 Reference .................................................................................................................... 22
6.1

Arm Installation Procedure ................................................................................. 22

6.2

Using the USB Hub Function.............................................................................. 24

6.3

Main Default Settings.......................................................................................... 25
6.3.1

CAL Switch Mode ................................................................................... 25

6.3.2

Others ..................................................................................................... 25

Appendix ..................................................................................................................... 26
Trademark .......................................................................................................... 26
License ............................................................................................................... 26
LIMITED WARRANTY ........................................................................................ 26
Recycling Information ......................................................................................... 28

4

Basic Operation and Function List | 1

1 Basic Operation and Function List
1.1 Usage of Switches and Operation Guide
1. Touch any switch (except).
The operation guide appears on the screen.

Display

Function
Turns the power on or off.

Displays the Setting menu. The Setting menu is used to configure advanced
monitor settings.
Switches display modes. See Selecting Display Mode (CAL Switch Mode)[} 8] for details of how to switch modes.
Selects an item.

Applies the selected content.

Cancels the selection.

2. Touch a switch for the icon showing the item you want to set.
The menu appears.
3. Use each switch to configure the setting. If necessary, select
4. Select

to apply the setting.

to exit the menu.

Note• The menu and operation guide will automatically disappear after a few seconds if no switches
are operated.

5

1 | Basic Operation and Function List

1.2 Basic Operation of the Setting Menu
1. Selectfrom the operation guide.
The Setting menu appears.

Note• To adjust or set "Administrator Settings" items, display the Setting menu according to thefollowing procedure:
1. Select

to turn off the monitor.

2. While touching the leftmost switch ( ), touch
monitor. "Administrator Settings" appears.

2. Select a menu to adjust / set using

for more than two seconds to turn on the, then select.

, then select.

The advanced menu appears.
3. Select an item to adjust / set using

The Adjustment / Setting menu appears.
4. Adjust / set the selected item using

6, and then select.

Basic Operation and Function List | 1

Note• The settings for "Administrator Settings" items are applied by selecting "Apply".

5. Selectseveral times to exit the Setting menu.

Note• The menu for "Administrator Settings" items is exited by selecting "Apply".

1.3 Function List
The following table shows the items in the Setting menu.
Main menu
CAL Switch Mode

Item

Reference

Mode

Adjusting Brightness / Colors [} 9]Hybrid Gamma PXL

NoteBrightness
Contrast
Temperature• The functions that can be adjusted or set in "CAL
Switch Mode" differ depending on the mode (seeAdjustment items for each mode [} 9]).

Gamma
Hue
Saturation
Gain
Reset
SignalPicture Expansion

Switching Screen Sizes [} 14]

Preferences

Input

Setting the Input Signal [} 8]

Auto Input Detection

Automatically Detecting the Input Signal [} 14]

Power Save

Setting the Power Saving Mode [} 13]

Indicator

Adjusting Brightness of the Power Switch Indicator[} 15]

Menu Rotation

Setting the Orientation of Setting Menu [} 15]

Mode Skip

Skipping Unused Display Modes [} 15]

Monitor Reset

Resetting to Defaults [} 17]

Languages

Specifying the Language [} 14]

Information

Viewing the Monitor Information [} 17]

Administrator
Settings

Key Lock

Locking Operation Switches [} 16]

DP Power Save

Enabling or Disabling DisplayPort Communication inPower Saving Mode [} 16]

Grayscale Warning

Setting Whether to Display / Hide the Grayscale
Warning [} 16]

Sharpness Recovery

Enabling or Disabling Sharpness Recovery (theFunction of Correcting Image Clarity) [} 12]

DisplayPort

Setting the Version for DisplayPort Input [} 14]

7

2 | Adjusting the Screen

2 Adjusting the Screen
2.1 Compatible Resolutions
For information about the compatible resolutions of the monitor, see "Compatible
Resolutions" in the Instructions for Use.

2.2 Setting the Input Signal
You can select an input signal to be displayed on the screen.
1. Select "Preferences" from the Setting menu, then select
2. Select "Input" and then.

.

3. Use eitherorto select "DisplayPort" or "DVI", then selectWhen the setting is complete, the input port names appear.

.

Attention• If you turn the main power off and on again, the input signal is automatically detected regardlessof the setting.
• If the PC that outputs the specified signal enters the power saving mode or is turned off when
"Auto Input Detection" is set to "On", any other available signal is displayed automatically. For
details, see Automatically Detecting the Input Signal [} 14].

2.3 Selecting Display Mode (CAL Switch Mode)
The display mode can be selected according to the monitor application.
✓: Can be calibrated
Mode

Purpose

1-DICOM

Enables display using DICOM® Part 14-compliant grayscalecharacteristics.

✓

2-CAL1

Displays the calibration status using calibration software.

✓

3-CAL2✓4-CustomSelect this mode to configure desired settings.

-

5-sRGB

Suitable for color matching with sRGB compatible peripherals.

-

6-TextSuitable to display documents, spreadsheets, or other text.

-

1. Touch any switch (except

8).

Adjusting the Screen | 2
2. Selectfrom the operation guide.
The Mode menu appears on the lower right.
Example:1-DICOM
2-CAL1
3-CAL24-Custom
5-sRGB
6-Text3. Modes are changed in sequence each time you select.
You can also selectorto change modes when the Mode menu is being
displayed.
Note• The Setting menu and Mode menu cannot be displayed at the same time.

2.4 Adjusting Brightness / Colors
You can adjust brightness and colors for each mode, and save the settings.
Attention• It takes about 15 minutes for the electrical parts in the product to become stable. Please wait 15
minutes or more after the monitor power has been turned on or the monitor has recovered fromthe power saving mode before performing adjustment.
• The same image may be observed in different colors on multiple monitors due to monitor-specificcharacteristics. Make fine color adjustment visually when matching colors on multiple monitors.

Note• Use a value shown in "%" or "K" only for reference.

2.4.1 Adjustment items for each mode
Adjustable functions differ depending on the mode type. (Functions that cannot be adjusted
or set are not selectable.)✓: Adjustable -: Not adjustable
Function

CAL Switch Mode
1-DICOM 2-CAL1

3-CAL24Custom

5-sRGB

6-TextHybrid Gamma PXL

✓

✓

✓

-

-

-

Brightness

-

-

-

✓

✓

✓

Contrast

-

-

-

✓

✓

✓

Temperature

-

-

-

✓

✓

✓

9

2 | Adjusting the Screen

Function

CAL Switch Mode
1-DICOM 2-CAL1

3-CAL24Custom

5-sRGB

6-Text

Gamma

-

-

-

✓

✓

✓

Hue

-

-

-

✓

✓

✓

Saturation

-

-

-

✓

✓

✓

Gain

-

-

-

✓

✓

✓

Reset

✓

✓

✓

✓

✓

✓

2.4.2 Adjusting the brightness
The screen brightness is adjusted by changing the brightness of the backlight (light sourcefrom the LCD back panel).
Settings: "0%" – "100%"
1. Select "CAL Switch Mode" from the Setting menu, then select
2. Select "Brightness" and then3. Specify the setting using
4. Select

.

.
or

.

after completing the setting.

2.4.3 Enabling or disabling Hybrid Gamma PXLWhen the Hybrid Gamma PXL function is enabled, this product automatically differentiates
between monochrome and color parts of the same image at a pixel level, and displays acolor image using the gamma value for color image display.
Settings: "On" / "Off"1. Select "CAL Switch Mode" from the Setting menu, then select
2. Select "Hybrid Gamma PXL" and then
3. Select "On" or "Off", then select

.

.

.

2.4.4 Adjusting the contrast
The brightness of the screen is adjusted by varying the video signal level.
Settings: "0%" – "100%"
1. Select "CAL Switch Mode" from the Setting menu, then select
2. Select "Contrast" and then.

3. Specify the setting usingor

4. Select.

.

after completing the setting.

Note• When the contrast is set to 100 %, all the color gradations are shown.
• When adjusting the monitor, it is recommended to perform brightness adjustment, which does
not lose gradation characteristics, prior to contrast adjustment.
• Perform contrast adjustment in the following cases:– If the screen is too bright even when the brightness is set to 0 %2.4.5 Adjusting the color temperature
Adjusts the color temperature.
The color temperature is normally used to express the hue of "White" and/or "Black" with anumerical value. The value is expressed in degrees "K" (Kelvin).

10Adjusting the Screen | 2
The screen becomes reddish at low color temperatures and bluish at high color
temperatures, similar to the temperatures of a flame. A gain preset value is set for eachcolor temperature setting value.
Settings: "Native" / "6000 K" to "15000 K"(in increments of 100 K) / "sRGB"
1. Select "CAL Switch Mode" from the Setting menu, then select
2. Select "Temperature" and then.

3. Specify the setting using.

4. Selector.

after completing the setting.

Note• "Gain" allows you to perform more advanced adjustment (see Adjusting the gain [} 12]).
• If set to "Native", the image is displayed in the preset color of the monitor (Gain: 100 % for each
RGB channel).
• When the gain is changed, the color temperature setting changes to "User".

2.4.6 Adjusting the gamma
Adjusts the gamma value. While the brightness of the monitor varies depending on thevideo level of the input signal, the variation rate is not directly proportional to the input
signal. Maintaining the balance between the input signal and brightness of the monitor isreferred to as "Gamma correction".
Settings: "1.6" – "2.7" / "sRGB"
1. Select "CAL Switch Mode" from the Setting menu, then select
2. Select "Gamma" and then.

3. Specify the setting usingor

4. Select.

.

after completing the setting.

2.4.7 Adjusting the hue
Adjust the hue.
Settings: "-100" to "100"1. Select "CAL Switch Mode" from the Setting menu, then select
2. Select "Hue" and then.

3. Specify the setting using
4. Select

.

or

.

after completing the setting.

Attention• Using this function may prevent some color gradations from being able to be displayed.

2.4.8 Adjusting the color saturation
Adjust the color saturation.
Settings: "-100" to "100"1. Select "CAL Switch Mode" from the Setting menu, then select
2. Select "Saturation" and then3. Specify the setting using
4. Select

.

.
or

.

after completing the setting.

11

2 | Adjusting the Screen

Attention• Using this function may prevent some color gradations from being able to be displayed.

Note• The minimum value (-100) changes the screen to monochrome.

2.4.9 Adjusting the gain
The brightness of each red, green, and blue color component is referred to as "Gain". The
hue of "White" can be changed by adjusting the gain.
Settings: "0%" – "100%"
1. Select "CAL Switch Mode" from the Setting menu, then select
2. Select "Gain" and then.

.

3. Select the color to be adjusted from "Red", "Green", and "Blue", then select4. Specify the setting using
5. Select

or

.

.

after completing the setting.

Attention• Using this function may prevent some color gradations from being able to be displayed.

Note• The gain value changes according to the color temperature.
• When the gain is changed, the color temperature setting changes to "User".

2.5 Enabling or Disabling Sharpness Recovery (the Function of
Correcting Image Clarity)
EIZO’s unique technology called "Sharpness Recovery" improves picture clarity anddisplays images that are true to the original source data.
1. Select

to turn off the monitor.

2. While touching the leftmost switch (the monitor.

), touch

for more than two seconds to turn on

3. Select "Sharpness Recovery" in "Administrator Settings", then select
4. Useorto select either "On" or "Off" and then select

5. Select "Apply" and then

.

.

.

Attention• After changing the setting, perform a visual check according to the medical standards /guidelines.

12

Using the Monitor for a Long Time | 3

3 Using the Monitor for a Long TimeThe monitor can be set to enter the power saving mode according to the PC status. The lifeof the monitor backlight can be extended by setting the monitor to enter the power saving
mode when the monitor is not used.

3.1 Setting the Power Saving Mode
You can specify whether the monitor enters the power saving mode according to the PC
status.
1. Select "Preferences" from the Setting menu, then select
2. Select "Power Save" and then
3. UseorSetting.

.

to select "High", "Low", or "Off", then select.

FunctionHigh

Turns the backlight off. This provides the highest power saving effect.

Low

Sets the backlight to the lowest lighting level. The time until operation stabilizes after
restoring from power saving mode can be reduced.

Off

Does not enable the power saving mode. The backlight lights up irrespective of the PC
status. This setting may shorten the backlight life.

Attention• When not using the monitor, you can turn off the main power supply or disconnect the powerplug so that the power is cut completely.
• Devices connected to the USB upstream port and downstream port still work when the monitor isin the power saving mode or when the power is switched off using the power button ( ) of themonitor. For this reason, power consumption of the monitor varies with connected devices evenin the power saving mode.

Note• When the signal input from the PC is no longer detected, a message appears notifying the userof the transition to power saving mode. The monitor enters power saving mode 5 seconds after
the message appears.
• When power save is set to "High" or "Low", the status of the monitor can be confirmed bychecking the color of the indicator on the power switch.
– Power indicator is green: Monitor is in normal operating mode
– Power indicator is orange: Monitor is in power saving mode13

4 | Configuring Monitor Settings

4 Configuring Monitor Settings
4.1 Specifying the Language
The language for the Setting menu and messages can be selected.
• Selectable Languages"English", "Germany", "French", "Spanish", "Italian", "Swedish", "Japanese", "Chinese(simplified)", "Chinese (traditional)"
1. Select "Languages" from the Setting menu, then select
2. Select a language, then.

.

4.2 Automatically Detecting the Input Signal
This product automatically detects the connector through which a signal is input, anddisplays the signal on the screen.
1. Select "Preferences" from the Setting menu, then select.

2. Select "Auto Input Detection" in "Preferences", then select.

3. Use.

orto select either "On" or "Off" and then selectSettingOn

Function
Automatically detects the connector through which a signal is input, and displays
the signal on the screen.
If the PC that is outputting the signal displayed on the screen enters the powersaving mode or is turned off when multiple PCs are connected, any otheravailable signal is displayed automatically.

Off

When selecting the input signal manually, select this setting. When you want toswitch the input signal, see Setting the Input Signal [} 8].

Note• If you turn the main power off and on again, the input signal is automatically detected regardlessof the setting.

4.3 Switching Screen Sizes
In addition to the recommended resolution, you can also set the size of the image display.
1. Select "Signal" from the Setting menu, then select
2. Select "Picture Expansion" and then
3. Useor.

.

to select "Full Screen", "Aspect Ratio", or "Dot by Dot", then selectSettingFunctionFull Screen

Images are displayed in full screen. However, as aspect ratios are notmaintained, images may be distorted in some cases.

Aspect Ratio

Images are displayed in full screen. As aspect ratios are maintained, blankhorizontal or vertical borders may appear.

Dot by Dot

Displays the image at the set resolution or size specified by the input signal.

4.4 Setting the Version for DisplayPort Input
The version for DisplayPort (14) can be set.

.

Configuring Monitor Settings | 4

Attention• To use a daisy-chain connection, set the version to "Version 1.2".
• When a PC is connected via the DisplayPort connector, the DisplayPort version may differ
depending on the PC, and consequently the screen may not appear. In this case, try changing
the following settings.

1. Select

to turn off the monitor.

2. While touching the leftmost switch (the monitor.

), touch

for more than 2 seconds to turn on

3. Select "DisplayPort" in "Administrator Settings", then select
4. Useor.

to select either "Version 1.1" or "Version 1.2" and then select

5. Select "Apply" and then.

.

4.5 Setting the Orientation of Setting Menu
This function allows you to change the Setting menu orientation to match the monitor
installation orientation.
1. Select "Preferences" from the Setting menu, then select
2. Select "Menu Rotation" and then
3. Useor.

.

to set either "0°" or "90°" and then select.

4.6 Adjusting Brightness of the Power Switch Indicator
The brightness of the power switch indicator (green) while the screen is displayed can be
adjusted. The larger the set value, the brighter the power indicator lights up. On the other
hand, the smaller the value, the darker it becomes. The "Off" setting turns off the powerswitch indicator.
Settings: "1" to "7" / "Off"1. Select "Preferences" from the Setting menu, then select
2. Select "Indicator" and then.

3. Specify the setting usingor

4. Select.

.

after completing the setting.

4.7 Skipping Unused Display Modes
This function allows you to skip certain display modes when selecting a mode.
Please use this function if you want to limit the modes to be displayed, or avoid changing
the display status randomly.
1. Select "Preferences" from the Setting menu, then select
2. Select "Mode Skip" and then.

.

3. Select a mode whose setting you want to change, then select
4. Useorto select either "Skip" or "-" and then select.

.

Attention• Not all modes can be disabled (skipped). Set at least one mode to "-".

15

4 | Configuring Monitor Settings

4.8 Enabling or Disabling DisplayPort Communication in Power
Saving Mode
Connecting a PC to the DisplayPort connector enables DisplayPort communication, andthus consumes high power even in the power saving mode. The communication can bedisabled by setting "DP Power Save" to "On". This reduces power consumption in the powersaving mode.
Attention• If "On" is selected, window and icon positions may shift when the monitor is powered back on or
returned from the power saving mode. In such cases, set this function to "Off".

1. Select

to turn off the monitor.

2. While touching the leftmost switch (the monitor.

), touch

for more than two seconds to turn on

3. Select "DP Power Save" in "Administrator Settings", then select
4. Useorto select either "On" or "Off" and then select

5. Select "Apply" and then

.

.

.

4.9 Locking Operation Switches
Adjusted or set states can be made unchangeable.
1. Select

to turn off the monitor.

2. While touching the leftmost switch (the monitor.

), touch

for more than two seconds to turn on

3. Select "Key Lock" in "Administrator Settings", then select.

4. Use.

orto select "Off", "Menu", or "All", then selectSetting

Lockable switches

Off

None (All switches are enabled.)

Menu

Adjust or set using the Setting menu.

All

All switches except

5. Select "Apply" and then.

Note
• After calibration is performed using RadiCS / RadiCS LE, "Menu" is selected.

4.10 Setting Whether to Display / Hide the Grayscale Warning
You can specify whether to display the Grayscale Display Error message to indicate that a
6-bit (64-grayscale) signal has been detected when the DisplayPort signal is input at therecommended resolution. If the error message appears, please turn off the main power, andthen turn it on again.
Attention• Always use with this set to "On" (the default setting is "On").
• Set this to "Off" only when using 6-bit (64 grayscale) display.

1. Select

16

to turn off the monitor.

Configuring Monitor Settings | 4
2. While touching the leftmost switch (the monitor.

), touch

for more than two seconds to turn on

3. Select "Grayscale Warning" in "Administrator Settings", then select
4. Useorto select either "On" or "Off" and then select

5. Select "Apply" and then

.

.

.

4.11 Viewing the Monitor Information
View information related to the input signals that are currently displayed and the monitor.
1. Select "Information" from the Setting menu, then select.
Input signal information, model name, serial number, firmware version, and usage time
are displayed.
The asset tag number is only displayed when it has been set using RadiCS / RadiCS
LE.
Example:Attention• The usage time may not be "0" at the time of your purchase because inspections and otherprocesses had been carried out on the monitor before it was shipped from the factory.

4.12 Resetting to Defaults
There are two different reset functions: One that only resets the color adjustments to default
settings, and the other that resets all settings to defaults.
Attention• The previous settings cannot be recovered after they were reset to defaults.

Note• For details on default settings, see Main Default Settings [} 25].

4.12.1 Resetting the color adjustment value
Only the color adjustment value for the currently selected mode is reset to the default
setting.
1. Select "CAL Switch Mode" from the Setting menu, then select
2. Select "Reset" and then.

.

3. Select "OK" and then.
The color adjustment value reverts to the default setting.

17

4 | Configuring Monitor Settings

4.12.2 Resetting all settings
Restore all settings to their default values (except for "Input" and "Administrator Settings").
1. Select "Preferences" from the Setting menu, then select
2. Select "Monitor Reset" in "Preferences", then select.

.

3. Useorto select "OK", then select.
All settings except for "Input" and "Administrator Settings" are reset to defaults.

18

Troubleshooting | 5

5 Troubleshooting
5.1 No Picture
Power switch indicator does not light up• Check whether the power cord is connected properly.
• Turn the main power switch on.
• Touch.

• Turn off the main power, and then turn it on again.

Power switch indicator lights up: Green• Increase "Brightness", "Contrast", or "Gain" in the Setting menu. (See Adjusting
Brightness / Colors [} 9].)• Turn off the main power, and then turn it on again.

Power switch indicator lights up: Orange• Try switching the input signal (see Setting the Input Signal [} 8]).
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• Check whether the signal cable is connected properly. Connect the signal cables to theconnectors of the corresponding input signal. Connect the signal cable towhen
inputting a DisplayPort signal.
is used for output when a daisy-chain connection is setup.
• Turn off the main power, and then turn it on again.

Power switch indicator blinks: Orange, Green• Connect via the signal cable specified by EIZO. Turn off the main power, and then turn it
on again.
• If the signal cable is connected to DisplayPort ( ), try switching the DisplayPort version(see Setting the Version for DisplayPort Input [} 14]).

The message "No Signal" appears on the screen
Example:• The message shown above may appear as some PCs do not output a signal
immediately after power-on.
• Check whether the PC is turned on.
• Check whether the signal cable is connected properly. Connect the signal cables to theconnectors of the corresponding input signal. Connect the signal cable towhen
inputting a DisplayPort signal.
is used for output when a daisy-chain connection is setup.
• Try switching the input signal (see Setting the Input Signal [} 8]).
• If the signal cable is connected to DisplayPort ( ), try switching the DisplayPort version(see Setting the Version for DisplayPort Input [} 14]).
19

5 | Troubleshooting• Turn off the main power, and then turn it on again.

The message "Signal Error" appears on the screen
Example:• Check whether the PC is configured to meet the resolution and vertical scan frequency
requirements of the monitor (see "Compatible Resolutions" in the Instructions for Use).
• Reboot the PC.
• Select an appropriate setting using the graphics board’s utility. Refer to the User’s
Manual of the graphics board for details.

5.2 Imaging Problems
The screen is too bright or too dark
• Use "Brightness" or "Contrast" in the Setting menu to adjust it. (The LCD monitor
backlight has a limited life span. When the screen becomes dark or begins to flicker,
contact your local EIZO representative.)

Text is blurred• Check whether the PC is configured to meet the resolution and vertical scan frequency
requirements of the monitor (see "Compatible Resolutions" in the Instructions for Use).

An afterimage can be seen
• This is common with LCD panels, so we recommend avoiding using it to display fixed
images for extended periods of time.
• Use the screensaver or power save function if you are going to be displaying the sameimage for extended periods of time.
• Depending on the image, an afterimage may appear even if it was displayed for a shortperiod of time. To remove such a phenomenon, change the image or keep the power
turned off for several hours.

Green, red, blue, or white dots remain on the screen / Some dots do not lightup• This is common with LCD panels, and is not a malfunction.

Interference patterns or pressure marks remain on the LCD panel• Leave the monitor with a white or black screen. The symptom may disappear.

5.3 Other Problems
The Setting menu does not appear• Check whether the operation switch lock function is active (see Locking Operation
Switches [} 16]).

20

Troubleshooting | 5

The Mode menu does not appear• Check whether the operation switch lock function is active (see Locking Operation
Switches [} 16]).

The operation switches do not work
• Check whether the operation switch lock function is active (see Locking Operation
Switches [} 16]).
• Check whether there are any water droplets or foreign objects on the switch surface.
Gently wipe the switch surface and try operating the switches again with dry hands.
• Are you wearing gloves? If so, remove the gloves and try operating the switches again
with dry hands.

The monitor connected using the USB cable is not detected or the USB
device (peripheral) connected to the monitor does not work
• Check whether the USB cable is connected correctly (see Using the USB Hub Function[} 24]).
• Try using a different USB port on the PC.
• Try changing to a different USB port on the monitor.
• Reboot the PC.
• If the peripheral devices work normally when directly connected to the PC, contact yourdealer or local EIZO representative.
• Check whether the PC and OS are USB compliant. (Contact the manufacturer of eachdevice for information about USB compatibility.)• Check the PC’s BIOS setting for USB when using Windows. (Refer to the User’s Manualof the PC for details.)

RadiCS fails to connect to the monitor• Check that the USB cable is not pulled out.

21

6 | Reference

6 Reference
6.1 Arm Installation Procedure
An optional arm (or an optional stand) can be attached by removing the stand section.
Please refer to our web site for the supported optional arm (or optional stand).
(www.eizoglobal.com)
Attention• When attaching an arm or stand, follow the instructions of the respective User’s Manual.
• When using another manufacturer’s arm or stand, confirm the following in advance and selectone conforming to the VESA standard:– Clearance between the screw holes: 100 mm x 100 mm– VESA mount of the arm or stand, dimensions: 122 mm x 122 mm or less
– Strong enough to support weight of the monitor unit (excluding the stand) and attachments
such as cables• When using another manufacturer’s arm or stand, use the following screws to secure it.
– Screws fixing the stand to the monitor• When using an arm or stand, attach it to meet the following tilt angles of the monitor.
– Up 45˚, down 45˚ (when the monitor is in portrait orientation, or when it is rotated 90°
counterclockwise to a landscape orientation)• Connect the cables after attaching an arm or stand.
• Do not move the removed stand up and down. Doing so may result in injury or device damage.
• The monitor, arm, and stand are heavy. Dropping them may result in injury or equipment
damage.
• Check periodically that the screws are tight enough. If not sufficiently tight, the monitor may
detach from the arm, which may result in injury or equipment damage.

1. In order to prevent the LCD panel surface from being scratched, lay the monitor on asoft cloth spread on a stable surface with the LCD panel surface facing down.
2. Prepare a screwdriver. Using a screwdriver, remove the screws (four) securing the unit
and the stand.

22

Reference | 6
3. Use the screws that you removed in step 2 to attach the arm (or stand) to the monitor.

23

6 | Reference

6.2 Using the USB Hub Function
This monitor is equipped with a USB hub. Connected to a PC compatible with USB oranother monitor with a USB hub, this monitor functions as a USB hub allowing connection to
peripheral USB devices.
1. Connect the supplied USB cable between the USB downstream port of a PC (or anothermonitor that has a USB hub) and the monitor’s USB upstream port.
2. Connect the peripheral USB device to the USB downstream port of the monitor.

USB downstream port

USB upstream port

Attention• When the main power switch is turned off, a device connected to the USB downstream port will
not work.

24

Reference | 6

6.3 Main Default Settings
6.3.1 CAL Switch Mode
Factory default display setting is "1-DICOM".
Mode

Brightness

Temperature

Gamma

Hybrid Gamma
PXL

1-DICOM

220 cd/m2

7500 K

DICOM GSDF

Off

2-CAL1270 cd/m2

6500 K

DICOM GSDF

Off

3-CAL2180 cd/m

27500 K

DICOM GSDF

Off

4-Custom

350 cd/m2

7500 K

2.2- (Disable)

6500 K (sRGB)

sRGB- (Disable)

6500 K

2.2- (Disable)

2

5-sRGB

250 cd/m

6-Text

100 cd/m2

6.3.2 Others
Input

DisplayPort*1

Auto Input Detection

OffPower SaveHigh

Indicator

4

Menu Rotation

0°Mode Skip- (Display all)Languages

EnglishKey Lock

Off*1

DP Power Save

Off*1

Grayscale Warning

On*1

Sharpness Recovery

On*1

DisplayPort

Version 1.2*1*1 These menus cannot be initialized by executing "Monitor Reset" (see Resetting all settings [} 18]).

25

Appendix

Appendix
TrademarkThe terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo aretrademarks or registered trademarks of HDMI Licensing, LLC in the United States and othercountries.
The DisplayPort Compliance Logo and VESA are registered trademarks of the Video
Electronics Standards Association.
The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum,Inc.

The USB Power Delivery Trident Logos are trademarks of USB Implementers Forum, Inc.

USB Type-C and USB-C are registered trademarks of USB Implementers Forum, Inc.
DICOM is the registered trademark of the National Electrical Manufacturers Association for
its standards publications relating to digital communications of medical information.
Kensington and Microsaver are registered trademarks of ACCO Brands Corporation.
Thunderbolt is a trademark of Intel Corporation in the United States and/or other countries.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the UnitedStates and other countries.
Adobe is a registered trademark of Adobe in the United States and other countries.
Apple, macOS, Mac OS, OS X, macOS Sierra, Macintosh, and ColorSync are registeredtrademarks of Apple Inc.
ENERGY STAR is a registered trademark of the United States Environmental Protection
Agency in the United States and other countries.
EIZO, the EIZO Logo, ColorEdge, CuratOR, DuraVision, FlexScan, FORIS, RadiCS,
RadiForce, RadiNET, Raptor, and ScreenManager are registered trademarks of EIZO
Corporation in Japan and other countries.
ColorEdge Tablet Controller, ColorNavigator, EcoView NET, EIZO EasyPIX, EIZO Monitor
Configurator, EIZO ScreenSlicer, G-Ignition, i•Sound, Quick Color Match, RadiLight, Re/
Vue, SafeGuard, Screen Administrator, Screen InStyle, ScreenCleaner, and UniColor Pro
are trademarks of EIZO Corporation.
All other company names, product names, and logos are trademarks or registeredtrademarks of their respective owners.

LicenseThe bitmap font used for this product is designed by Ricoh Industrial Solutions Inc.

LIMITED WARRANTYEIZO Corporation (hereinafter referred to as “EIZO”) and distributors authorized by EIZO
(hereinafter referred to as the “Distributors”) warrant, subject to and in accordance with theterms of this limited warranty (hereinafter referred to as the “Warranty”), to the original
purchaser (hereinafter referred to as the “Original Purchaser”) who purchased the productspecified in this document (hereinafter referred to as the “Product”) from EIZO orDistributors, that EIZO and Distributors shall, at their sole discretion, either repair or replace
the Product at no charge if the Original Purchaser becomes aware within the Warranty
26

Appendix
Period (defined below) that (i) the Product malfunctions or is damaged in the course of
normal use of the Product in accordance with the description in the instruction manual of the
Product (hereinafter referred to as the “User’s Manual”), or (ii) the LCD panel and brightnessof the Product cannot maintain the recommended brightness specified in the User’s Manualin the course of normal use of the Product in accordance with the description of the User’s
Manual.
The period of this Warranty is five (5) years from the date of purchase of the Product(hereinafter referred to as the “Warranty Period”).
However, the brightness of the Product shall be warranted only if the Product has beenused within the recommended brightness described in the User’s Manual.
The Warranty Period for the brightness is also limited to five (5) years from the date ofpurchase of the Product subject to the usage time being less than or equal to 10,000 hours(the brightness is 220 cd/m2 and color temperature is 7500K).
EIZO and Distributors shall bear no liability or obligation with regard to the Product inrelation to the Original Purchaser or any third parties other than as provided under thisWarranty.
EIZO and Distributors will cease to hold or store any parts (excluding design parts) of the
Product upon expiration of seven (7) years after the production of the Product is
discontinued.
In repairing the Product, EIZO and Distributors will use renewal parts which comply with our
QC standards. If the unit cannot be repaired due to its condition or the stockout of a relevant
part, EIZO and Distributors may offer the replacement by a product with equivalent
performance instead of repairing it.
The Warranty is valid only in the countries or territories where the Distributors are located.
The Warranty does not restrict any legal rights of the Original Purchaser.
Notwithstanding any other provision of this Warranty, EIZO and Distributors shall have no
obligation under this Warranty whatsoever in any of the cases as set forth below:
1. Any defect of the Product caused by freight damage, modification, alteration, abuse,misuse, accident, incorrect installation, disaster, adherent dust, faulty maintenance and/or improper repair by third party other than EIZO and Distributors;
2. Any incompatibility of the Product due to possible technical innovations and/or
regulations;3. Any deterioration of the sensor, including measurement value of the sensor;
4. Any defect of the Product caused by external equipments;
5. Any defect of the Product caused by the use under environmental conditions not
anticipated by EIZO;
6. Any deterioration of the attachments of the Product (e.g. cables, User’s Manual, CDROM, etc.);
7. Any deterioration of the consumables, and/or accessories of the Product (e.g. batteries,
remote controller, touch pen, etc.);
8. Any exterior deterioration or discoloration of the Product including that of the surface of
the LCD panel, the touch panel and the protect panel;
9. Any defect of the Product caused by placement in a location where it may be affected bystrong vibration or shocks;
10. Any defect of the Product caused by liquid leaking from battery;
11. Any deterioration of the Product caused by the use at higher brightness than therecommended brightness described in the User’s Manual;
12. Any deterioration of display performance caused by the deterioration of expendable
parts such as the LCD panel and/or backlight, etc. (e.g. changes in brightness27

Appendix
uniformity, changes in color, changes in color uniformity, defects in pixels including burnt
pixels, etc.);
13. Any deterioration or malfunction of the cooling fan caused by adherent dust.
To obtain service under the Warranty, the Original Purchaser must deliver the Product,
freight prepaid, in its original package or other adequate package affording an equal degreeof protection, assuming the risk of damage and/or loss in transit, to the local Distributor. The
Original Purchaser must present proof of purchase of the Product and the date of such
purchase when requesting services under the Warranty.
The Warranty Period for any replaced and/or repaired product under this Warranty shall
expire at the end of the original Warranty Period.
EIZO OR DISTRIBUTORS ARE NOT RESPONSIBLE FOR ANY DAMAGE TO, OR LOSS
OF, DATA OR OTHER INFORMATION STORED IN ANY MEDIA OR ANY PART OF ANY
PRODUCT RETURNED TO EIZO OR DISTRIBUTORS FOR REPAIR.
EIZO AND DISTRIBUTORS MAKE NO FURTHER WARRANTIES, EXPRESSED ORIMPLIED, WITH RESPECT TO, INCLUDING, WITHOUT LIMITATION, THE PRODUCTAND ITS QUALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR USE. IN NO EVENT SHALL EIZO OR DISTRIBUTORS BE LIABLE FOR
ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGE
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
PROFIT, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANYOTHER PECUNIARY LOSS) ARISING OUT OF THE USE OR INABILITY TO USE THE
PRODUCT OR IN ANY CONNECTION WITH THE PRODUCT, WHETHER BASED ON
CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF EIZO
OR DISTRIBUTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS EXCLUSION ALSO INCLUDES ANY LIABILITY WHICH MAY ARISE OUT OF THIRDPARTY CLAIMS AGAINST THE ORIGINAL PURCHASER. THE ESSENCE OF THISPROVISION IS TO LIMIT THE POTENTIAL LIABILITY OF EIZO AND DISTRIBUTORSARISING OUT OF THIS LIMITED WARRANTY AND/OR SALES.

Recycling Information
Recycling Information
This product, when disposed of, is supposed to be collected and recycled according to yourcountry’s legislation to reduce environmental burden. When you dispose of this product,
please contact a distributor or an affiliate in your country.
The contact addressees are listed on the EIZO website below.
(www.eizoglobal.com)
For recycling information for customers in Switzerland, please refer to the following website.
(www.swico.ch)Informationen zum Thema Recycling
Dieses Produkt muss gemäß den Vorschriften Ihres Landes zur Entlastung der Umwelt
recycelt werden. Wenden Sie sich bei der Entsorgung dieses Produkts an einen Verteileroder eine Tochtergesellschaft in Ihrem Land.
Die Adressen zur Kontaktaufnahme sind auf der unten angegebenen Website von EIZO
aufgeführt.
(www.eizoglobal.com)
Kunden in der Schweiz entnehmen Informationen zum Recycling der folgenden Website:

28

Appendix(www.swico.ch)Informations sur le recyclage
Ce produit doit être jeté aux points de collecte prévus à cet effet et recyclé conformément àla législation de votre pays, afin de réduire l’impact sur l’environnement. Lorsque vous jetez
ce produit, veuillez contacter un distributeur ou une société affiliée de votre pays.
Les adresses des distributeurs sont répertoriées sur le site Web EIZO ci-dessous.
(www.eizoglobal.com)
Pour les clients en Suisse, veuillez consulter le site Web suivant afin d’obtenir desinformations sur le recyclage.
(www.swico.ch)Información sobre reciclaje
Este producto debe desecharse y reciclarse según la legislación del país para reducir el
impacto medioambiental. Cuando desee deshacerse de este producto, póngase en
contacto con un distribuidor o una filial de su país.
Encontrará las direcciones de contacto en el sitio web de EIZO que se indica acontinuación.
(www.eizoglobal.com)
Informazioni sul riciclaggio
Per lo smaltimento e il riciclaggio del presente prodotto, attenersi alle normative vigenti nel
proprio paese per ridurre l’impatto ambientale. Per lo smaltimento, rivolgersi ad un
distributore o un affiliato presenti nel proprio paese.
Gli indirizzi sono elencati nel sito Web EIZO riportato di seguito.
(www.eizoglobal.com)
Per informazioni sul riciclaggio per i clienti in Svizzera, consultare il sito Web riportato diseguito.
(www.swico.ch)Återvinningsinformation
När denna produkt kasseras ska den hanteras och återvinnas enligt landets föreskrifter för
att reducera miljöpåverkan. När du kasserar produkten ska du kontakta en distributör eller
representant i ditt land.
Kontaktadresserna listas på EIZO-webbplatsen nedan.
(www.eizoglobal.com)
Πληροφορίες ανακύκλωσηςΤο προϊόν αυτό, όταν απορρίπτεται, πρέπει να συλλέγεται και να ανακυκλώνεται σύμφωναμε τη νομοθεσία της χώρας σας έτσι ώστε να μην επιβαρύνει το περιβάλλον. Για νααπορρίψετε το προϊόν, επικοινωνήστε με έναν αντιπρόσωπο ή μια θυγατρική εταιρεία στηχώρα σας.
Οι διευθύνσεις επικοινωνίας αναγράφονται στην τοποθεσία web της EIZO παρακάτω.
(www.eizoglobal.com)
29

AppendixСведения по утилизацииПо истечении срока службы данного продукта его следует принести на сборный пункти утилизировать в соответствии с действующими предписаниями в вашей стране,чтобы уменьшить вредное воздействие на окружающую среду. Прежде чем выбросить
данный продукт, обратитесь к дистрибьютору или в местное представительство
компании в вашей стране.
Контактные адреса можно найти на веб-узле EIZO.
(www.eizoglobal.com)
Informatie over recycling
Wanneer u dit product wilt weggooien, moet het uit milieu-overwegingen worden verzameld
en gerecycled volgens de betreffende wetgeving van uw land. Wanneer u dit product wilt
weggooien, moet u contact opnemen met een distributeur of een partner in uw land.
De contactadressen worden vermeld op de volgende EIZO-website.
(www.eizoglobal.com)
Informação sobre reciclagem
Este produto, quando o deitar fora, deve ser recolhido e reciclado de acordo com alegislação do seu país para reduzir a poluição. Quando deitar fora este produto, contacte
um distribuidor ou uma filial no seu país.
Os endereços de contacto estão listados no website do EIZO, abaixo.
(www.eizoglobal.com)
Oplysninger om genbrug
Dette produkt forventes ved bortskaffelse at blive indsamlet og genbrugt ioverensstemmelse med lovgivningen i dit land for at reducere belastningen af miljøet. Når
du bortskaffer denne produkt, skal du kontakte en distributør eller et tilknyttet selskab i dit
land.
Adresserne på kontaktpersonerne er angivet på EIZO’s websted nedenfor.
(www.eizoglobal.com)
Kierrätystä koskevia tietoja
Tuote tulee hävittää kierrättämällä maan lainsäädännön mukaisesti ympäristön
kuormittumisen vähentämiseksi. Kun hävität tuotteen, ota yhteyttä jälleenmyyjään taitytäryhtiöön maassasi.
Yhteystiedot löytyvät EIZOn Internet-sivustolta.
(www.eizoglobal.com)
Wykorzystanie surowców wtórnych
Ten produkt po zużyciu powinien być zbierany i przetwarzany zgodnie z krajowymi
przepisami dotyczącymi ochrony środowiska. Wyrzucając ten produkt, należy skontaktowaćsię z lokalnym dystrybutorem lub partnerem.
Adresy kontaktowe można znaleźć we wskazanej poniżej witrynie internetowej firmy EIZO.
(www.eizoglobal.com)

30

Appendix
Informace o recyklaci
Při likvidaci produktu musí být produkt vyzvednut a recyklován podle zákonů příslušnézemě, aby nedocházelo k zatěžování životního prostředí. Zbavujete-li se produktu,
kontaktujte distributora nebo pobočku ve své zemi.
Kontaktní adresy jsou uvedeny na následující webové stránce společnosti EIZO.
(www.eizoglobal.com)
Ringlussevõtu alane teave
Keskkonnakoormuse vähendamiseks tuleks kasutatud tooted kokku koguda ja võtta
ringlusse vastavalt teie riigi seadustele. Kui kõrvaldate käesoleva toote, võtke palunühendust turustaja või filiaaliga oma riigis.
Kontaktisikud on toodud EIZO veebilehel järgmisel aadressil:(www.eizoglobal.com)
Újrahasznosítási információ
Jelen terméket, amikor eldobjuk, az illető ország törvényei alapján kell összegyűjteni ésújrahasznosítani, hogy csökkentsük a környezet terhelését. Amikor ezt a terméket eldobja,
kérjük lépjen kapcsolatba egy országon belüli forgalmazóval vagy társvállalkozással.
A kapcsolat címei az EIZO alábbi weboldalán találhatók felsorolva:(www.eizoglobal.com)
Podatki o recikliranju
Ob koncu uporabe odslužen izdelek izročite na zbirno mesto za recikliranje v skladu z
okoljevarstveno zakonodajo vaše države. Prosimo, da se pri odstranjevanju izdelka obrnete
na lokalnega distributerja ali podružnico.
Kontaktni naslovi so objavljeni na spodaj navedenih spletnih straneh EIZO:(www.eizoglobal.com)
Informácie o recyklácii
Pri likvidácii musí byť tento výrobok recyklovaný v súlade s legislatívou vašej krajiny, aby saznížilo zaťaženie životného prostredia. Keď sa chcete zbaviť tohto výrobku, kontaktujte
prosím distribútora alebo pobočku vo vašej krajine.
Zoznam kontaktných adries je uvedený na nasledovnej webovej stránke firmy EIZO:(www.eizoglobal.com)
Pārstrādes informācija
Utilizējot šo produktu, tā savākšana un pārstrāde veicama atbilstoši jūsu valsts
likumdošanas prasībām attiecībā uz slodzes uz vidi samazināšanu. Lai veiktu šī produkta
utilizāciju, sazinieties ar izplatītāju vai pārstāvniecību jūsu valstī.
Kontaktadreses ir norādītas zemāk minētajā EIZO tīmekļa vietnē.
(www.eizoglobal.com)
Informacija apie grąžinamąjį perdirbimą
Šalinant (išmetant) šiuos gaminius juos reikia surinkti ir perdirbti grąžinamuoju būdu pagaljūsų šalies teisės aktus, siekiant sumažinti aplinkos teršimą. Kai reikia išmesti šį gaminį,kreipkitės į jūsų šalyje veikiančią gaminių pardavimo atstovybę arba jos filialą.
31

Appendix
Kontaktiniai adresatai nurodyti EIZO interneto svetainėje.
(www.eizoglobal.com)
Информация относно рециклиранеПри изхвърлянето на този продукт се предлага събирането и рециклирането мусъобразно законите на вашата страна за да се намали замърсяването на околната
среда. Когато искате да се освободите от този продукт, моля свържете се стърговския му представител или със съответните органи отговарящи за това въввашата страна.
Данните за връзка с нас са описани на следния Интернет сайт на EIZO:(www.eizoglobal.com)
Informaţie referitoare la reciclare
Acest produs, când debarasat, trebuie colectat şi reciclat conform legislaţiei ţării rspective
ca să reducem sarcina mediului. Când se debarasează de acest produs, vă rugăm să
contactaţi un distribuitor sau un afiliat al ţării respective.
Adresele de contact le găsiţi pe pagina de web al EIZO:(www.eizoglobal.com)(www.eizoglobal.com)

Geri Dönüşüm Bilgisi
Bu ürünün, atılacağı zaman, ülkenizin çevre kirliliğinin azaltılması konusundaki mevzuatınagöre toplanması ve yeniden değerlendirilmesi gerekmektedir. Ürünü atacağınız zaman
lütfen ülkenizdeki bir distribütör veya ilgili kuruluşla temasa geçiniz.
İrtibat adresleri aşağıdaki EIZO web sitesinde verilmiştir.
(www.eizoglobal.com)

32

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IM-MX243W
Copyright © 2022 EIZO Corporation. All rights reserved.

1st Edition – February, 2022