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Altamonte Springs, Florida 32701-4201

Background....................................................................................................1
CSA Definition ..............................................................................................4

A Perspective onControl Self-Assessment

1
CSA is also referred to as control/risk self-assessment (CRSA), especially in Canada where the revised terminology was requested by
the Canadian Standards Association. Other terms used in place of CSA include management self-assessment, control and risk selfassessment, and business self-assessment.

Background
Many organizations worldwide have developed definitions of internal control, the primary focus of control
self-assessment.

…any action taken by management to enhance the likelihood that established objectives and goals
will be achieved. Management plans, organizes, and directs the performance of sufficient actions
to provide reasonable assurance that objectives and goals will be achieved. (Section 300.06).1

The reliability and integrity of information.

.5

The accomplishment of established objectives and goals for operations or programs.

…a process, effected by an entity’s board of directors, management, and other personnel, designedto provide reasonable assurance regarding the achievement of objectives in the following
categories:

2COSO is the Committee of Sponsoring Organizations of the Treadway Commission, which sponsored development of the U.S.
research report titled Internal Control – Integrated Framework. Similar frameworks such as Criteria of Control (CoCo), sponsored by
the Canadian Institute of Chartered Accountants, have been developed by organizations throughout the world.

3

A judicial decree that sanctions a voluntary agreement between parties in a dispute.

During the same time period, many private-sector organizations worldwide initiated successful CSA
programs and several state governments within the U.S. began requiring internal control assessments. NewYork, Tennessee, and Texas are three states that initiated legislation during the late 1980s. The auditing
and accounting departments within these states complied with the regulations via questionnaire or
management-produced analysis processes. The Federal Deposit Insurance Corporation (FDIC) and theCanadian Deposit Insurance Corporation (CDIC) now require financial institutions throughout the UnitedStates and Canada to assess internal controls. The CDIC has provided specific CSA guidance compliance.

CSA Definition

The responsibility for the process is shared among all employees in an organization. CSA is conductedwithin a structured environment in which the process is thoroughly documented and the process isrepetitive as an incentive for continuous improvement. The CSA process allows management and/or work
teams directly responsible for a business function to:Participate in the assessment of internal control.
Evaluate risk.
Develop action plans to address identified weakness.
Assess the likelihood of achieving business objectives.

CSA can be facilitated by any component of an organization, including the internal auditing staff.
Regardless of who provides facilitation, The IIA believes CSA improves the control environment of anorganization by:

CSA Purpose

The scope of internal auditing should encompass the examination and evaluation of the adequacyand effectiveness of the organization’s system of internal control and the quality of performance incarrying out assigned responsibilities.

CSA Approaches

CSA-Facilitated Meeting Formats

The IIA believes all the above formats strengthen the entity’s control structure. Each entity should perform
an analysis of external opportunities or threats as well as internal strengths and weaknesses to determine
which format is most appropriate in the organization. Many CSA users combine one or more formats
within a given facilitated meeting to best meet their needs.

CSA’s Impact on the Role of Internal Auditing

Some CSA-facilitated formats are not conducive to analytical review. For example, CSA results could
reflect that 75 percent of CSA participants in a given workshop believe that management integrity isacceptable, while 25 percent of the participants believe management integrity is below acceptable levels.
Entities that use CSA to effectively review these types of soft controls can benchmark results by methods
such as comparing work groups, departments, or generic ethics survey results from their region or industry.
Information gathered within a CSA process that is difficult to audit can also be compared using a control
group technique where gap management strategies are used after comparing actual results to ideal or
expected results.

The IIA recommends using the synergy created by the interaction of the auditor-facilitator and CSA
participants to add increased value to the organization through the internal auditing function. The IIA
supports using CSA to:

CSA Implementation Issues

Internal auditing should actively ensure stakeholder interests are protected.
supports active internal auditing CSA participation through:CSA Questions and Answers

Therefore The IIA

If internal auditing chooses to rely on operating department representations for control and risk status
coverage, sufficient work must be performed to determine that the representations are complete,accurate, relevant, and timely.

Summary
The IIA believes that CSA is a relevant approach to gathering internal control information in today’senvironment, and it can effectively augment internal auditing.
CSA is a process that generates information on internal control that may be:

The three CSA approaches are facilitated team meetings, questionnaires, and management-produced
analysis. The four basic CSA-facilitated meeting formats are control-based, process-based, risk-based, andobjective-based, each named for the focus of the meeting. The IIA recommends facilitated team meetings.
Before selecting the facilitated meeting format, The IIA also recommends each entity perform an analysisto ensure the corporate culture will support and encourage honest responses.

Since internal auditing should help ensure that stakeholder interests are protected, The IIA supports active
internal auditing participation in CSA through:Additional Information

The IIA’s Control Self-Assessment Center provides a unique forum for sharing information on control selfassessment and offers innovative techniques for maximizing performance and minimizing risk. This fastgrowing network includes: