2023-2024 Corporate ProfileC O R P O R A T E

P R O F I L E

Shiawaseikatsu

The Maruetsu, Inc.
5-51-12 Higashi Ikebukuro, Toshima-ku,
Tokyo 170-8401 Japan

https://www.maruetsu.co.jp/
Published in August 2023

This Corporate Profile is printed on FSC certified paper using vegetable oil-based inks.

Pleased to meet you,
we are Maruetsu.
We humans must have “food” to live.
And we cannot grow without connections to our communities.
That is why we “play the role of a stabilizing lifeline in the lives of ourcustomers in the community.”
We have also striven through the generations to fulfil our mission as“essential workers,”
and, with this mission in mind, we aim to be the supermarket for new
generations yet to come.
Maruetsu will continue to grow in unison with the community as a presence
that can help the community develop sustainably and contribute to thehealthy, abundant diets of all who live there.
Closest to community “happiness.” Maruetsu

Management
Philosophy

Objective
Management
PolicyStandard of
Conduct

We will contribute to a healthy and rich dietary life by offering
safe and good products.
We will always innovate while striving to be a fair and sincere
company.
We are determined to create lively, happy supermarkets thatare beloved by local customers.

Commitments
to Customers

Our Aim

We will support customers’ dietary life with a smile.

Our Offer

We will deliver fresh discoveries an excitement.

Our Heart

We love the locality and value ties with customers.

Brand Message

Shiawaseikatsu (Happy life)
This message embodies our aspiration to make customers feel happierin their daily life.

Corporate Symbol
Our logo is shaped like a fish or a vegetableand uses colors that are full of life to represent
the wide variety of fresh foods we offer ourcustomers. It is also shaped like an “M,” whichis the first letter in “Maruetsu.”

Aiming to be a store that customers
choose and trust
Maruetsu is a chain of 305 (as of March 2023) food supermarkets in Tokyo, and its fivesurrounding prefectures, operating under the names "Maruetsu," "Maruetsu Petit," and"Lincos."
The global situation and the weak yen have led to price hikes for food and othernecessities, and energy costs continue to rise. In this environment, we are working toreform our business model to satisfy customer needs, aiming to become a store chosen
and trusted by customers. In particular, using "health" and "next generation" as
keywords, we are striving to develop health-centered products, make proposals on thesales floor, disseminate information to support customers’ health, and create anenvironment where customers of all ages can enjoy shopping comfortably andstress-free. In addition, we are actively promoting digital transformation (DX) and working
to build new value and services that leverage online and in-store services. Further, torealize a sustainable society, we are expanding our environmentally friendly products
and services and making initiatives to help solve social issues.
Our company was founded in October 1945 in Urawa City (now Saitama City), Saitama
Prefecture, as "Uoetsu Shoten," mainly selling fish. It has been 77 years since then. We
strive to shift to a corporate culture that values diversity so that our company remains
essential to our customers' lives through the 100th anniversary of our founding andbeyond.
Maruetsu is committed to contributing to the healthy and abundant dietary life of
everyone and the sustainable development of our communities and society throughbusiness activities.

Chairman and
Representative
Director

President andRepresentative
Director

Ryota Furuse

Masaharu Homma

古瀬 良多

本间 正治

Maruetsu by the
Numbers* Consolidated financial results for the fiscal year ended
February 2023

Medium-term Management Plan (FY2023–2025)

Tochigi
Prefecture

1Stores

SaitamaPrefecture55

Our company is tackling a Three-year Medium-term Management Plan that began in FY2023. Amid the changing social conditions ofIbarakiPrefecture

1Stores

StoresTokyo

149

population, consumption, costs, and a competitive environment, we are working to become the ideal that we envision, and peg as key
strategies product refinement, “outside plus digital” (revenue outside of stores), business process innovation (productivity reform), and thepromotion of new business styles necessary to their achievement. In addition, through digital integration of physical stores and online stores(OMO), we are aiming to create stores that customers will choose by taking action based on understanding of how to connect with customers
in stores and online, how to share our products and services, and what is convenient for our diversifying customers in shopping environments.

StoresThe Medium-term Management Plan clearly states the ideal company
we are aiming to become in the future and serves as a guideline.
Our ideal
Based on our brand message, Shiawaseikatsu (Happy Life), we want to be the nearest store that supports ourEstablished77

th Anniversary

No. of Stores

305

Kanagawa
Prefecture

49

Storescustomers, employees, and community life.
Chiba
Prefecture

50

StoresClosest to community“happiness,”
We bring freshness, great taste, and health closer.
We bring ties to people and the community closer.
We bring a place of comfort and relaxation closer.

* As of the end of July 2022 (Japan)

You’ll find what you want at Maruetsu, a placefull of smiling faces.

¥

Shiawaseikatsu brings a little
happinessto everyday life.
No. of Customers
per Day

Consolidated
Operating Revenue

Approximately

378.8

610,000

billion yen

Consolidated
No. of employees

15,839* Including 11,975 part-time employees(average number of employees during theperiod converted to eight hours a day)The language of the begonia flower: Kindness and happy days

Future store design

Community
Community connection
connection

Motivation
Motivation toto shopshop at
at Maruetsu
Maruetsu

AApleasantpleasant community
community
gatheringgathering place
place

店舗業態

DigitalDigital signage
signage

Store
Store mediatization
mediatization andandAI
AI purchasingpurchasing analysis
analysis

While dealing mainly with fresh fooditems, Maruetsu supermarkets also offer
an extensive lineup of products,
including daily miscellaneous goods, toenable customers to enjoy convenient
shopping every day.

Urban supermarkets that provide
customers living in urban areas withproducts they need daily, such as fresh
foods, freshly prepared side dishes, anddaily necessities. Found mostly in cities,
these supermarkets range in size from40 to 150 m2.

High-quality supermarkets that offer
coziness, a little luxury, and the value ofdelicious products, and that connect
with customers through circles ofcommunication.

オンライン店舗

Physical stores

Products
Products uniqueuniquetoto Maruetsu
Maruetsu

Customer
Customer contact
contact point
point
Becoming
Becomingmore
moreaccessible
accessible

YuyugyuYuyugyu(beef),(beef),Kudamono
KudamonononoBiyoriBiyori(fruit),(fruit),Uoetsu
Uoetsu(fresh(freshsushi),sushi),
Green
GreenGrowers,
Growers,TOPVALU,TOPVALU,directly
directly
imported
importedwines,
wines,etc.
etc.

DigitalDigital shelves
shelves

One-touchOne-touch purchasepurchase point
point

Pick-up
Pick-up room
room

Online-order
Online-order delivery
delivery point
point

Online shop

Shipped from physical stores⇒Customer convenience

Self-checkout
Self-checkout

Improved
Improved customer
customerconvenience
convenience

ACheckoutACheckout gate
gate

Creating
Creating anan environment
environment
forfor self-checkout
self-checkout expansion
expansion

Unattended stores⇒Established in officesc
Spe i al

1

Fe

ature

Services to Meet the
Needs of Diversified
Customers

Providing products and services that truly satisfy each and every
one of the many customers who visit our stores every day is themost important thing in ensuring we continue to be a company
these customers rely upon.
More convenient, faster, more enjoyable.
We are creating new stores that make full use of “human anddigital capabilities” toward the realization of new “Happy Life.”

Have contactless
payments been
adopted?

Are safe services

Can we shop

available even if I

from anywhere atbuy in bulk ?

any time on the

P. 7

WEB app ?

P. 7、
8

P. 7、
8
Will they deliver
the items we buy
to our home ?

P. 7、
8
New services that use
digital technology are
introduced on the next
pages.

Promoting Digitization from theCustomer’s Perspective.
By promoting digitization and accommodating diversifying lifestyles, we are developing new services that enable bothcustomers who are, and who are not, able to visit our stores to enjoy more comfortable, stress-free shopping.

Maruetsu Leaflet App
Advertisementsc
Spe i alServices to Meet the Needs of Diversified Customers
DX certified
Business Operator

In recognition of its proactive promotion of the creation of new digitally-enhanced stores, on April
1, 2022, the company was accredited as a "DX Certified Business Operator" under the DX
Certification System established by the Ministry of Economy, Trade, and Industry.

Internet Shopping

On-lineCustomers

The "Maruetsu Flyer App" allows you to easily check valuable Maruetsu
flyer information from your smartphone at any time. Also, when you log
in, you can use your Maruetsu T Point Card to check your points andpurchase history as well as limited coupons, etc.

(Order gifts and reserved items, etc.)(Order via the Internet)

Uber Eats(Shop in stores)

be purchased using the "Scan & Go"
smartphone payment app from convenient
workplacesmartphone or PC that can later be delivered to yourhome or in-area destination or picked up at a store. In

information on our original and seasonal products.

addition to products available in our stores, thisWe are proposing shopping experiences that areservice offers a wide-range products that includes

more enjoyable than ever.

products not available in stores, such as home

Scan&Go Smartphone Payment App

ご注文後、1時間程度で商品をお届けする「即時配送サービス」
も展開しています。

Digital Shelf

Maruetsu Card

registers, and semi-self-

A payment function app that

In addition to various credit

serve registers, which

We are introducing a "digital shelf,"allowsdowhich allows customers to purchasecards,

only allow customers toeverything

product“Maruetsu Card.” The "Maruetsu

process payments, werare items that cannot be placed inregistration to shopping on

the store via "Scan&Go" from signs

Card" is a credit card integrated

are implementing self-

their smartphones. Enables awith "WAON" electronic money

serve registers, whicharound the store. In addition, you cansmooth shopping experiencethat

allow customers to do

make reservations for delicacies andwhere customers do not have

Maruetsu even more beneficial

everything from productspecialties

to wait in line at a register toregistration to payment.

delivery site by using the QR code on

checkout.

the "digital shelf."

Take homecustomersfromtoEasy Bear Home Delivery
We have deployed our “Handy Bear Home
Delivery” (Paid) service that delivers products
you buy in stores to your home within three hoursof purchase. This service meets the needs ofcustomers who want to buy in bulk but can’t carry
everything home, customers who have moreerrands to run before going home, and customers
who want to use home delivery more freely.

Receive at home
(Stores/Internet)

throughtheonlinelocationsasabenefitemployees who go to offices to work.

products available in our stores from avaluable information to our customers, such as

In addition to normal

Receive

A service that allows Maruetsu products to

A service that allows you to order

We are deploying "signage services" that provide

Self-serve registers

smart petit

Online Delivery

Transmitting Information
using Signage

appliances, etc.

Pay

Unattended Storesfor Corporations

Products carried in stores can be ordered, from fresh
foods to prepared side dishes, beverages, alcoholic
drinks, dairy products, seasonings, and daily
necessities. The service is being rolled out in over
100 stores.

In-Store Customers

Information
Transmission

1

Fe

you

can

makes

shopping

and convenient.

Unattended Pickup Rooms

Drive-Thru

We are deploying a service thatallows you to pick up products
without entering stores. Security
keys on smartphones are used
to enter rooms. These services
enables safe and secure
shopping that is contactless.

This is a service that delivers
products at dedicated drive-thru
pickup parking lots. Since products
are received at specified dates andtimes and there is no need to waitfor delivery, this service can
support new lifestyles that avoid
crowding.

Buy Online Pickup In-Store (BOPIS)

use

your

at

for

ature

c
Spe i al

2

Fe

ature

Creating Training Programs that enable Active Engagement andWorkplaces in which Diverse Human Resources can plan Active Roles
厚生労働大臣「えるぼし認定」
2段階目取得Promoting Active Roles for Women

Because good workplaces create good employees.
Our human resources development begins with feeling and thinking about what customers
need now, and what we can do for them. Through our various training programs, we
endeavor to train personnel who can think and act for themselves.

Our Diversity Promotion Office is working to improve work environments so that not only
women, but all employees at our company can continue working without compromise andexpand their roles. As part of our endeavors to promote women’s roles, we hold “Bright Future
Seminars” to cultivate the aspirations and motivation of the young employees who are future
leaders of Maruetsu, and enable them to design their own careers while imagining their ideal
future.

Female Managers:

24(Percentage of managers that are women: 6.1%)(As of the end of May 2023)

Work Environments Where Everyone Can Thrive

Career Support System that Maximizes Potential
At Maruetsu, we support the career development of every employee through an educational system that allows them to work actively
with a sense of purpose through the provision of orientation training after employees enter the company, group Off-the-Job Training(Off-JT) at education centers, every year follow-up training, and many types of skill enhancement training.
We are also actively conducting online remote training and self-development using e-learning.
In-house
Qualification
Job Title

PositionspecifictrainingJ

L

New Hires to General
Employees

AnnualTraining

S2

M

Sales Managers and Managers

Partners andCrew Members

Training by
Affiliation

Selfdevelopment,
etc.

S1

Section manager

Acting store managers

Department manager

Store managers

Qualification promotion training
Sales Manager Management Training

MD Training

Training for all section heads

Professional Training
Newly appointed manager training

Training for all department heads

Training for all store managers
New Acting StoreManager Training

Greeter and Customer Service Level Certification

Training for new store managers

We are actively creating employment opportunities and environments where everyone canwork with vigor and enthusiasm. Many seniors over 60 years old are taking advantage of ouremployment system to make the most of their experience, where they can thrive as store
managers/area store managers. We are also promoting recruiting non-Japanese workers
throughout the Maruetsu Group, including technical intern trainees from Vietnam. In terms of
employing people with disabilities, we are expanding sectors of activity through our special
subsidiary, “Mano Co., Ltd.,” on various fronts, such as office work agencies and productdisplays.

The employment rate of persons with disabilities is

3.3%(As of June 1, 2023)

Certified emergency lifesaving technicians
assigned to our supermarkets
So, they can calmly take appropriate initial responses in the event of sudden in-store
accidents or when customers fall ill, employees actively participate in "Ordinary Lifesaving
Training" held at fire department headquarters and stations, and work to acquire "Lifesaving
Skills Test" qualifications. We currently have about 570 employees, mostly managers, whohold active life-saving skill certifications. In 2019, we received a letter of appreciation from the
Toshima Fire Department, which is an organization that promotes such certifications.

Employees with life-saving skill certifications: Approximately570(As of the end of July 2023)

Training to obtain public qualifications

Promoting Work Styles Tailored to Life Events

Product knowledge tests

Maintaining harmony between "work" and "private life" is essential for employees to staysatisfied and motivated with respect to their work. We have a system that allows employees
to choose work styles that are tailored to their life events. We also have a system that
supports childbirth and child-rearing so that employees can achieve a balance between workand these events. We use these systems to promote the creation of an environment where
people can continue to work actively in a wider range of fields.

Certification System for Skill Enhancement
Product knowledge tests

Greeter and Customer Service Level Certification

We conduct regular productknowledge tests so that all
employees, regardless of thedepartment they belong to, canacquire varied knowledge of the
products carried in our storesand help customers with their
shopping. More knowledgeable
employees have led to thecreation of Maruetsu fans.

Cashiers are called "greeters,"
which means they are in chargeof greeting and welcoming
customers. As a measure for
improving customer service, wehave established an in-housecertification system called "FiveStar Greeters," which certifies
greeters
throughrigorous
written and practice tests.
Five Star Badge

Major Childcare
Support Schemes

Systems of Paid
Time Off

Reduced working hours
during pregnancy

Half-day paid leave

Maternity leave (before
and after giving birth)

Refreshment leave

Childcare leave
Reduced working hours
for childcare

Special paid leave
Paid leave for sickness,injury or caregiving
Reduced working hours
for caregiving

Efforts for Resolving Social Issues

What are SDGs?

Sustainability

At the United Nations Summit in September 2015,
all UN member nations adopted the international"SDGs (Sustainable Development Goals)" action
plan in which they promised to make their best
efforts from 2015 through 2030 to reach their goals
for sustainable development. The SDGs consist of
17 goals related to such issues as poverty, hunger,
energy, climate change, and peaceful societies,
which, it is believed, can be achieved with theactive participation of companies.

Maruetsu’s Idea of Sustainability
Maruetsu has been nurtured by our customers as a foodsupermarket rooted in the community. We will continue working
for communities. And for the future.
By co-creating prosperous communities through SDG efforts,
we aim to promote sustainable growth in the communities inwhich we live and of Maruetsu as well.

Efforts to Create Products that will
Help Realize a Sustainable Society

Zero Hunger

Clean Waterand Sanitation

Decent Workand Economic
GrowthReducedInequalities

Responsible
Consumption
and Production

Climate Action

Life Below
Water

Life on Land

Partnerships
for the Goals

We aim to contribute to the conservation of the global environment and realize
a sustainable society by actively developing products that take biodiversity into
consideration.

Green Growers, a private brand focusedon sustainability
U.S.M. Holdings (see P22) is building the private brand, Green Growers, whichis striving to achieve well-being that is good for the body and environment.
It is expanding sales of very fresh, highly nutritious lettuce grown incompany-operated plant factories and Beyond Beef, a meat alternative madefrom the principal ingredient of pea protein. The company will continue moving
forward with creating products that lead to the realization of a sustainable
society.

No Poverty

Zero Hunger

Good Healthand Well-Being

Quality
Education

Gender Equality

Clean Waterand Sanitation

Affordable andClean Energy

Decent Workand Economic
GrowthIndustry,
Innovation, andInfrastructure

ReducedInequalities

Sustainable
Cities andCommunities

Responsible
Consumption
and Production

Life Below
Water

Life on Land

Peace, Justice,and Strong
Institutions

Partnerships
for the Goals

Climate Action

Plant Based
In response to food supply and demand
problems caused by the increasing world
population, we have a plant- based area thatsells alternatives to meats, which require alarge amount of grain. We offer soy-derived“soy meat” as processed meat products and,in the bakery, sell hamburgers prepared with
Beyond Beef.

Entomophagy(Insect Eating)

MSC Certified
Products"Entomophagy" is attracting worldwide
attention as a highly productive way toingest protein efficiently. Maruetsu
offers related products including ricecrackers made with cricket powder.

We are developing "MSC certified"(eco-labeled marine products) products.
MSC certifications are granted to natural
marine products caught in sustainablefisheries that are properly managed inconsideration of marine resources andthe environment.

Certified Products that can help
Solve Social Issues
By continuously importing agricultural goods and products fromdeveloping countries at fair prices, we have created a lineup of"Rainforest Alliance Certified" products certifying that "Fair Trade
Certified" goods, products, or raw materials intended to improve thelives of producers and workers and help them become independent
were produced using methods that enhance the sustainability ofsociety, the economy, and the environment.

U.S.M.H’s private label“eatime”

brand

coffeemade with 100% Rainforest
Alliance Certified coffee
beansEfforts to Create Connections with Local
Communities

No Poverty

Zero Hunger

Good Healthand Well-Being

Quality
Education

Decent Workand Economic
GrowthReducedInequalities

Sustainable
Cities andCommunities

Partnerships
for the Goals

For healthy
andprosperous
lives
To bring smiles
to the faces ofIn order to contribute to the development of sustainable local

local citizens!

Photo provided by: Musubie, Certified
NPO National Children's Cafeteria
Support Center

Issuance of the Kurashikata
Catalog
A free monthly catalog customers can pick up at our storesthat provides useful information for better living, such as
cooking suggestions, seasonal information, recipes, andMaruetsu recommended products. First published in 1984,
this catalog is popular with many of our customers.

communities, Maruetsu is joining with our customers to actively
promote activities that contribute to society.

For healthy
andprosperous
lives

Joining with customers to
support “children’s cafeterias”

Holding customer-participation
eventsAs an initiative for ensuring children, who hold the future in
their hands, grow up healthy, and to support regional
revitalization and sustainable development, we have set up
donation boxes to support the "Children’s Cafeterias" at all
stores and are joining with our customers to support"Children’s Cafeterias." Each month, Maruetsu contributes
an amount equal to the donations placed in donation boxesby customers in our stores and delivers the proceeds to“Children’s Cafeterias” in areas where we have store throughthe “Musubie, Certified NPO National Children's Cafeteria
Support Center” that supports the activities of networkgroups (intermediate support groups) that support the"Children’s Cafeterias."

At our Itabashi-minami store, we are establishing aconnection corner as a place that creates community ties. In
this space, customers can try out various instruments thatmeasure health, and different events are held such as the“Healthcare Activities Festival” where registered dieticians
provide dietary advice, the “Kids’ Food Education Tour”
aimed at children, and customer-participation events held in
collaboration with government offices and welfareorganizations. These activities allow us to deepen ties withour customers.

Cumulative Donations of

Photo provided by: Musubie, Certified NPO National Children's Cafeteria Support Center

Endeavors linking to theresolution of health issues

78.5 Million JPY(As of the end of May 2023)

We also carry out "T Point" fundraising that
supports "Children’s Cafeterias" using common "T
Points" sponsored and operated by CCC MK

T Site (T Point Donations)
Fund raising to support Maruetsu × Musubie“Children’s Cafeterias”

HOLDINGS Co.,Ltd

We are developing sales areas featuring the “Better for yourbody” icon to help people get necessary nutrients and eat
fewer of the foods they tend to overindulge in, while still
enjoying foods. The endeavor uses tools such as
point-of-purchase advertising (POP) to color code elements
such as protein, minerals, and low sodium to provide
easy-to-understand information. We are taking a variety of
approaches
including
products,
services,andinformation-sharing to help people in the community behealthy.

Collaboration with Food Banks

Supporting the health of ourcustomers and employees

We cooperate with our customers to organize “food drives”
where customers donate food they have sitting at home tostores, which then donate the food to food banks and otherorganizations that conduct activities to deliver the food tofacilities, organizations, and families that need assistance.
We are also contributing to solving local community issues
and reducing food loss by donating unopened food productsthat have not expired but that are hard to sell at stores due todamage to outer boxes, etc.

Our company promotes efforts that help our customers andemployees be physically and mentally healthy. In one such
effort, store managers and area store managers completed
training to become “heat stroke prevention advisors” and are
utilizing that training on the sales floor and in customer
interactions to provide accurate knowledge and methods forpreventing heat stroke, which is a risk to anyone.

Our Original Permanent Food Donation Box

Efforts to Create Connections with Local Communities

Creating
Venues for
Encounteringand Learning
about Food

Direct Message to the StoreManager
Since establishing the practice in all stores in 1996, store
managers have responded to all important suggestions andrequests received from customers within three days.
Approximately 17,000 customer comments are received ayear, including online comments. We share these valued
customer comments throughout the company and utilize
them in management so that we can create even better
stores.

Aiming to
Enhance
Social
WelfareAssigning Service Care-Fitters*
at Stores
We are working to provide qualified “Service Care-Fitters.”
Assistants learn "hospitality" and "caregiving skills" that help
them assist elderly and disabled people with their shopping
and are active in all stores to ensure that all customers canshop with peace of mind.
The service care-fitter qualification is accredited by the Nippon
Care-Fit Education Institute.

Service Care-Fitters: Approximately

1,010(As of the end of July 2023)

Supporting Guide Dog Breeding
Businesses
Creating
Venues for
Encounteringand Learning
about Food

Conducting “EATOPIA”
cooking and culture classes
We conduct “EATOPIA” classes in the City of Warabi,
Saitama Prefecture as a venue for disseminating information
on and practicing ways of enriching “food” and “life” insupport of “dining tables that bring smiles to our customers’
faces.” In addition to courses on cooking breads and sweets,
we support children's dietary education at our "Kids Cooking"children’s cooking classes taught by our registered dietitians
and nutritionists. This is also a base we use as a Japan
Dietetic Association “Certified Nutrition Care Station” where
we hold health seminars and provide nutrition consultations
designed to support the health of local citizens.

Connecting with Customers at“Kitchen EATOPIA”
We have established “Kitchen EATOPIA” locations in 16 of
our stores as venues for helping customers enjoy the full"richness of food" by proposing menus that can be used as
hints for daily dining and health based on products available
on sales floors, and for introducing recommended products,
seasonal and popular products, convenient cooking
appliances, and other goods found at each of the stores. We
create connections through close, personal two-way
communication and experiences with our customers.

We have engaged in “guide dog breeding fundraising
activities” since 1993 and donate the funds collected from
customers through those activities to the “Japan Guide Dog
Association.” To date, with the cooperation of ourcustomers, we have donated a total in excess of 300 million
yen to the association. Our aim for the future is to create
stores where all customers, including those with guide dogs,
can shop comfortably.

Total donations:

347 million yen(As of the end of February 2023)

Photo provided by: The Japan Guide Dog Association

We donate 1% of beveragevending machine sales
Since 2008, we have donated an amount equivalent to 1%
of sales from beverage vending machines in front of or
inside all of our stores to nursing care facilities throughsocial welfare councils in regions where are stores arelocated. To date, these donations have been used topurchase wheelchairs and install handrails at thesefacilities.

Total donations:47.17 million yen(As of the end of February 2023)

Donating Vaccines by Collecting
PET Bottle Caps
With the cooperation of our customers, we sell PET bottle
caps collected at stores as a recycled resource and donate
the profits from the sales to the “NPO Japan Committee,
Vaccines for the World’s Children” (JCV). Through JCV, wehave given various vaccines, including the polio vaccine, tocountries all over the world. We are helping to create
environments where the children of the world can live
healthy, abundant lives.
Photo provided by: NPO Japan Committee, Vaccines for the World’s Children

Environmental Initiatives

Clean Waterand Sanitation

Affordable andClean Energy

Responsible
Consumption
and Production

Climate Action

Life Below
Water

Promoting Recycling Activities

Life on Land

To promote the collection of recyclable resources, we have installed collect ion boxes at stores for food trays, paper
cartons and other recyclable resources. At some stores, a distinguishing feature of our boxes for paper cartons is thatthey can also accept cartons with vapor-deposited aluminum.

Recycling in cooperation with local communities
Many Maruetsu products that bring a smile to the faces of our customers are grown in rich natural environments.
We continue to join with our customers in efforts to protect the global environment towards the realization of sustainablebusiness activities that support local communities.

Recycle resources collected at stores

The recycling of precious resources helps to conserve resources and energy, reduce CO2 emissions, and mitigate
global warming.
We set up collection boxes for paper cartons, food trays, and other items in each store in order to recycle theseresources.
Aluminum cans

Paper cartons

Maruetsu Environmental Policy
The Maruetsu, Inc. (“the Company”) operates supermarkets that are locally-based anddedicated to serving local communities. The Company not only offers safe andreassuring goods and services, but also provides support for environmental
conservation activities and local environmental activities, together with its customers,
with the aim of helping to build a sustainable recycling society.
The Company will operate and continuously improve its environmental management system,
including the setting and furthering of environmental goals, in order to minimize the environmental
impact of its business activities.
(1) The Company will carry out efforts to cut electricity consumption and other forms of energy andresource consumption.
(2) The Company will apply the 3-R approach (reduce, reuse, and recycle) to cut ﬁnal waste.
(3) The Company will reduce CO2 emissions per store to help stop global warming.
(4) The Company will work to spread and popularize environmentally friendly products.
The Company will endeavor to prevent environmental pollution and protect ecosystems for the
purpose of environmental conservation, and will comply with applicable legal regulations relating to
the environment, and other requirements that it has agreed on.
The Company will make this policy known to its employees, and ensure that each one of themobserves it and actively engages in environmental conservation activities.
The Company will make this policy known to people both within and outside the company, andendeavor to actively provide information.
The Maruetsu, Inc.
President and Representative Director

Engaging in activities in compliance with ISO
14001
Our headquarters and five stores obtained “ISO14001” certifications in September 2006.
ISO14001 is the international standard for Environmental Management Systems. At
present, 299 of our business locations (including headquarters) have obtained thiscertification.

Masaharu Homma

549

PET plastic bottles(collected at 9 stores)(collected at 277 stores)

8

We have installed solar power generation equipment on the roof of our Funabashi
Miyama Store, and the store self-consumes this self-produced power in its businessactivities. This power not only helps reduce electric power costs, it can also be used as
an emergency power source during power outages caused by disasters. In conjunction
with the recent increase in electric vehicles, we are installing EV quick charge stations incustomer parking lots. In addition to being one part of our infrastructure services thatenables quick charging while customers shop, these stations also help reduce ourenvironmental load.

(collected at 277 stores)

441

181

tons
Quantity collected:(Approx. 66,122 cartons per store
per year)Assumes that one 1 L paper cartonweighs 30 grams

Quantity collected: tons
(Approx. 58,074 cartons per store
per year)Assumes that one 350 ml aluminum
can weighs 15 grams

tons
Quantity collected:(Approx. 48,966 cartons per store
per year)Assumes that one 500 ml bottle
weighs 50 grams

tons
Quantity collected:(Approx. 130,873 cartons per
store per year)
Assumes that one tray weighs 5
grams.

Dissolved to recover pulp ﬁbers

Dissolved and processed into
ingots for aluminum cansCompression and packing,melting, pelleting (fine granules)

Crushing, melting, pelleting (finegranules)Toilet rolls and tissue (Kleenex)

Aluminum cans and aluminumproducts for home use

Uniforms, carpet, plastic egg
cartons, and solid fuelRecycled into new food trays

Recycling waste from stores

We are working to recycle waste emitted by stores, and have stepped up efforts to suppress and reduce food waste
generated from stores in contribution to realizing a recycling society
Vegetable and otherfood garbage

23.3

Waste edible oil

100.0

Bony parts of ﬁsh

100.0

Recycle rate:%
Quantity of waste emitted:

100.0

Bottles and cans

100.0

Recycle rate:%
Quantity of waste emitted:

1,141 tons

25,002 tons

311 tons

Boiled, squeezed,
separated, and driedCompressed/packed,
dissolved, and processed

Sorted, crushed, anddissolved

Cardboard

Bottles and cans%
Recycle rate:
Quantity of waste emitted:

7,256 tons

560 tons

Crushed, dried, andfermented

ReﬁnedFertilizers and feed

Soap and feed

Livestock feed and ﬁsh oils

We promote environmental conservation activities tocreate a sustainable, recycling-oriented society.

Cardboard, waste
paper, etc.

Recycle rate:%
Quantity of waste emitted:

Recycle rate:%
Quantity of waste emitted:

SOAP* FY2021 results

Introducing Solar Power Generation and EV
Charging Stations

Food trays(collected at 180 stores)

Visualization of waste helps to raise waste
reduction awareness among employees
The first step in reducing waste emissions is understanding how much of what kind of waste
is being emitted. Maruetsu is working to promote the “visualization” of waste emissions byimplementing Waste Emission Management Systems mainly at stores bearing the Maruetsu
name. Measuring and visualizing the numerical values of emissions for themselves will give
each employee a greater motivation to reduce waste.

Click here for environmental
accountingClean Waterand Sanitation

Environmental Initiatives

Responsible
Consumption
and Production

Climate Action

Life Below
Water

Life on Land

Distribution System

Supporting Environmental
Conservation Activities
We have been donating to environmental
conservation groups since 2020 to promotenatural environment conservation and biodiversity.
These groups have put our donations to use inenvironmental conservation activities, likemitigating the ocean plastic garbage problem forexample.

Affordable andClean Energy

Donation RecipientsJapan Environmental Action Network (JEAN)
JEAN is a non-profit environmental NGO that has been continuously engaged in
activities for resolving the ocean garbage problem in order to pass garbage-free,healthy, clean oceans to future generations since 1990.

Yashio Normal
Temperature Distribution Center

World Wild Fund for Nature Japan (WWF Japan)
From April 1, 2020, Maruetsu has become a corporate member of WWF Japan and supports its activities
toward the preservation of the environment. WWF is an environmental preservation organization active in morethan 100 countries. Its projects are funded by membership fees, donations and other money.

Voluntary forest conservation activities inMaruetsu’s Forest(Yashio, Saitama)

Yokohama Normal
Temperature Distribution Center(Yokohama, Kanagawa)Misato Complex Center(Misato, Saitama)

Kawasaki Complex Center(Kawasaki, Kanagawa)In terms of the distribution and fresh food processing centers for supporting our more than 300 stores, we have two room temperature
distribution centers, a small-store distribution center, and two complex centers that form a low temperature distribution system (cold chain)that handles fresh food processing and low temperature products. We have also established a bakery/deli center and a satellite supply
system in the heart of Tokyo.

Group companies

We have participated in the “Musashino Forest Restoration Project,” which is a forest
conservation project in Saitama Prefecture, since 2010. Ever since planting wild cherry trees
and maples in 2010 at the “Maruetsu Forest” located in Yokote, Hidaka City, Saitama
Prefecture, employee volunteers have been cutting undergrowth from the trees each year as
an activity for conserving them. We will continue our activities to protect local environments
and reduce greenhouse gases.

Maruetsu Fresh Foods Co., Ltd.

Marno Co., Ltd.

We will stably and continuously supply safe and worry-free
products at low cost with the goal of “enhancing productivity”
while targeting “the production of beautiful products.”

Our aim is to become a company “overflowing with
employees who work energetically despite theirdisabilities.”

Arakawa Clean Aid Project
Arakawa Clean Aid is a project for restoring the abundant nature of the Arakawa River bypicking up garbage in various places on the riverbed of the Arakawa River to address suchproblems as river garbage, water quality, and natural recovery. At Maruetsu, as part of theirenvironmental training, all new employees also participate in the training to learn the divisionof roles and how to work with others.

Actual Donations (for 2022 through 2023)
We actively support activities that contribute to society and to environmental conservation activities with the aim of realizing a sustainable society.
Major Donations

Donation from the guide dog
breeding fund

PeriodContributions collected from Mar. 2022
to Feb. 2023

Amount of
donationsJapan Guide Dog Association

20,000,000 yen

Musubie, Certified NPO National
Children's Cafeteria Support
Center2,600,000 yen

Social welfare conferences indifferent regions

Donation of gain on sales ofcollected caps for PET plastic
bottlesAmount equivalent to 1% of sales frombeverage vending machines from Mar.
2022 to Feb. 2023
Gain on sales of caps collected from
Mar. 2022 to Feb. 2023

1,147,510 yen

Japan Committee, Vaccines for
the World’s Children

Emergency Relief Fundraising
for Victims of the Southeast
Turkey Earthquake

February 10, 2023 - February 26, 2023

1,908,611 yen

Emergency Relief Fundraising forVictims of the Earthquake inSoutheast Turkey and Syria

February 27, 2023 - March 12, 2023

937,437 yen

UNICEF Tokyo Office1,000,000 yen

Japan Environmental Action
Network (JEAN)

1,000,000 yen

World Wide Fund for Nature
Japan (WWF Japan)

2,071,790 yen

Kagoshima Prefectural Council for
Boosting Eel Supply

Donation of 1% of sales frombeverage vending machines

Store donations and contributions from
Maruetsu from Mar. 2022 to Feb. 2023

Donations to support
environmental conservation
activities

Donation date: March 31, 2023

Donations for activities toconserve eels

10 yen per eel product sold contributed
from sales of such products on July
18-23, 2022

Business: A special subsidiary engaging in contracted
operations and clerical services
Location: 5-51-12 Higashi Ikebukuro, Toshima-ku, Tokyo
Date of Incorporation: March 1992
Representative: Tamotsu Fukuda, president
and representative director

Recipient

14,375,750 yen

Donation of funds raised tosupport “Children’s Cafeterias”

Business: Manufacture and processing of food products at
fresh food processing centers
Location: 5-51-12 Higashi Ikebukuro, Toshima-ku, Tokyo
Date of Incorporation: April 2010
Representative: Taketoshi Kawada, president andrepresentative director

Turkish Ambassador to Japan

Maruetsu-Kaihatsu Co., Ltd.

Asubiz Support Co., Ltd.

Business: Real estate management and development of
stores and shopping centers
Location: 5-51-12 Higashi Ikebukuro,
Toshima-ku, Tokyo
Date of Incorporation: April 1989
Representative: Hidemasa Ishii, president
and representative director

Business: Worker dispatch and contracted services
Location: 5-51-12 Higashi Ikebukuro, Toshima-ku, Tokyo
Date of Incorporation: March 2017
Representative: Yoshio Yasuda, president and representative
director

Food Quality Management Center Co., Ltd.

Nippon Ryutsu Mirai Kyoiku Center Co., Ltd.

Business: Contracted inspections on food quality, safety andHygieneLocation: 5-51-12 Higashi Ikebukuro, Toshima-ku, Tokyo
Date of Incorporation: July 2010
Representative: Yuichi Sasaki, president and representative
director

Business: Education services exclusively for supermarkets
Location: 3-22-30 Chuo, Warabi, Saitama Prefecture
Date of Incorporation: October 2002
Representative: Hiroshi Saito, president and representative
director

History
Uoetsu Shoten begins business in the city of Urawa (now inthe city of Saitama) in Saitama Prefecture.
Uoetsu Shoten Y.K. is established.
The company name is changed to Maruetsu Store Y.K.
The Omiya store opens as the first self-service foodsupermarket
Operations are expanded into Tokyo and the company isreorganized as Maruetsu Store K.K.
The company name is changed to The Maruetsu, Inc.
The Omiya Distribution Center is built in the city of Omiya(now part of the city of Saitama) in Saitama Prefecture.
Operations are expanded into Chiba Prefecture.
Listed on the Second Section of the Tokyo Stock Exchange,
the first food supermarket to do so.
The number of stores in the Tokyo area exceeds 100 after
the merger with Primart Co. Ltd.
The consumer monitoring program is introduced.
Shares of Sundaymart Co., Ltd. are acquired and a merger
with Sanko Co., Ltd. is conducted.
Shares are transferred to the first sections of the Tokyo andOsaka Stock Exchanges.
Introduction of point-of-sales systems begins.
The Head Office is relocated to Higashi Ikebukuro,
Toshima-ku, Tokyo.

The guide dog breeding fund is launched.

Maruetsu wins a Minister of International Trade and Industry award
for excellent consumer-oriented companies in FY 1999.

Maruetsu wins a Minister of Labour award at the FY2000
Awards for Outstanding Offices and Workers for the
Employment of Persons with Disabilities.
A business and capital alliance is formed with Suehiro Co.,Ltd.
Shares of Pororoca Corporation are acquired.
Nippon Ryutsu Mirai Kyoiku Center Co., Ltd. Is established.
The number of Maruetsu stores reaches 200.
Sundaymart Co., Ltd. merges with Suehiro Co., Ltd.
The cumulative total of the guide dog breeding fund exceeds
100 million yen.
Maruetsu wins a prize in the fourth Tokyo Metropolitan
Green Consumer Encouragement Award.
A new management philosophy is formulated.
The Head Office and five stores are certified with ISO
14001
A new symbol and a new brand philosophy are formulated.
A business alliance is formed with Aeon Co., Ltd. And with
Marubeni Corporation.
Mergers with Sundaymart Co., Ltd. and with Pororoca
Corporation take place.

The number of Maruetsu Petit stores reaches 50.
Assistance efforts are made for reconstruction of the region
devastated by the Great East Japan Earthquake.
The cumulative total of the guide dog breeding fund exceeds
200 million yen.
The Misato Complex Center is inaugurated.
A joint venture is set up with Suning Appliance Corporation
with a view to launching a store in China.

Main Phone Number
Representative directors

Date of Foundation
Date of Incorporation
Capital
Number of Stores
Number of Employees(nonconsolidated)

The Maruetsu, Inc.
5-51-12 Higashi Ikebukuro,
Toshima-ku, Tokyo 170-8401 Japan+81-(0)3-3590-1110
Chairman and Representative Director
Ryota Furuse
President and Representative Director
Masaharu Homma
October 1945
June 16, 1952
100 million yen
305 (as of the end of July 2023)
15,839 (incl. 11,975 part-time employees)

The Maruetsu, Inc., Kasumi Co., Ltd. and Max Valu Kanto
Co., Ltd. integrate to establish a joint holding company
called United Super Market Holdings Inc. Its shares arelisted on the First Section of the Tokyo Stock Exchange.
Maruetsu wins honorable mention at the fifth Carbon
Offsetting Awards.
Maruetsu wins appreciation prize at the Tohoku Region
Carbon Offset Grand Prix.
The Towa Bakery and Food Preparation Center isinaugurated.
Asubiz Support Co., Ltd. is established.
Maruetsu wins Tohoku appreciation prize at the Tohoku Region
Carbon Offset Grand Prix for the second time.

Maruetsu obtains the “Eruboshi” Level 2 certification basedon the Act on Promotion of Women’s Participation andAdvancement in the Workplace.
Maruetsu wins Tohoku appreciation prize at the Tohoku
Region Carbon Offset Grand Prix for the third time (andsecond time in two consecutive years).
Cumulative amount of donations to the training of guide
dogs reaches and exceeds 300 million yen.
Issuance of Maruetsu Card starts.
Maruetsu receives Tohoku appreciation prize at the Tohoku
Region Carbon Offset Grand Prix for the fourth time (third
consecutive year).
75th Business Anniversary
Achieves 300 Maruetsu stores
Launches “Smart Petit” chain of unattended stores forcompanies
Obtained "DX Certified Business Operator" certification from
the Ministry of Economy, Trade, and Industry

General foodproducts

26.1％

16.1％

Operating Income

Fresh fish(consolidated)

8.7％

378,898 million yen
Operating Income(non-consolidated)

375,684 million yen
Daily delivered
food products* Average number of employees during the period
converted to eight hours a day

Fresh meat

11.3％

Prepared food

12.7％

21.1％

* As of the end of February 2023

The Kawasaki and Misato Complex Centers are certified
with ISO 22000.
Maruetsu wins the highest prize in the demonstration project
category in the Sakana no Kuni no Shiawase Award
organized by the Fisheries Agency.
The Lincos Wuxi Suning Plaza Store is inaugurated as thefirst store in China.
A basic agreement is signed to establish an alliance ofsupermarkets in the Tokyo area.
The Lincos Wuxi Coastal City Store is inaugurated as thesecond store in China.
Assistance in eel resources conservation activities iscommenced.
Shares are delisted from the First Section of the Tokyo Stock
Exchange.

Vegetables and fruit● Outline of the Third Medium-term Management

Plan（2023-2025）

Our ultimate objective is “Beyond Supermarket”
Societal demandsin the upcoming timeline

Sense ofcrisisChanges in population/family composition
Decline/concentration/
dispersion/disparity

United Supermarket Holdings Inc. was established in March
2015 as a joint holdings company through the integration ofMaruetsu with Kasumi Co., Ltd. and MaxValu Kanto Co., Ltd.
As major changes occur in society, we are carrying out theThird Medium-term Management Plan drawn up after carefulconsideration of our vision for sustainability in the future andfacing the fundamental questions of “What kind of company do
we want to be?” and “How should we evolve?” This plan
provides resolute faith in the well-being of regional residents,
culture, industry, and community, as well as our employees
and their families. We are aiming to evolve into a company thatgrows together with the community by establishing three“engines” driving us forward and continuing to create uniquevalue, and while we respect the existing history and concept ofsupermarkets, we are striving to build a business that goes
further. That is, we are setting our sights on the “Beyond
Supermarket” concept and pursuing value creation andongoing business growth.

Changes in the initiative
generation
BB→Z/values/public→
individual

Changes in household
consumption (products)
Growth/stability/transformation

Changes in productraw materials/costs
Supply chain
Value focus/loss minimization

What do we want to be?/How do we want to evolve?

Regional residents
Regional society/industry

Changes in competition(diversification)
EC/area/convenience/
connections Customer journey

Creating a business that exceeds supermarkets—Beyond Supermarket—
TargetNew
Business

Sustainable Development

3rd engine
Expanding business area

Employees/families

OMO

Clients

Shareholders

A company that creates
mental and physicalhealth and richness
Evolving into a company
that creates well-being

IgnicaFor Work

Regional community

Product innovation (format)
Expanding functions/reform/DX

The direct message to the store manager is introduced forencouraging customer feedback.

Store brands are integrated into three: Maruetsu, Maruetsu
Petit and Lincos.
Normal temperature distribution centers are inaugurated in
Yokohama and Yashio.
The Kawasaki Complex Center is inaugurated.

Company Name
Head Office Location

Clothing 3.3％

Miscellaneous goods 0.7％

Product innovation
Product selection/shelving allocation/PB/uniquenessThe planting fund is launched.

A shareholder special benefit program is launched.
The Head Office and all stores are certified with ISO 14001.
Certification of an excellent company in disability
employment is obtained from the Ministry of Health, Labourand Welfare.

* Period ending February 2023

Can we envision growth in our company’sbusiness structure and the extension of that domain?

The Eatopia hands-on lesson on health and eating culture islaunched.

Sales share by product category (non-consolidated)

Corporate Profile

2nd engine
Expanding out-of-store
revenue/OMO

For Store
For Life
For Business1st engine
Expandingin-store revenue

USMH
DX platform

Flexible organizational structure/diversity/
human resource development system
Open/Safety/Responsibility● Corporate Profile
Company Name: United Super Markets Holdings Inc.

Date of Establishment: March 2, 2015

Representatives: Motohiro Fujita, president and representative director

Capital: 10 billion yen

Head Office: 1 Kanda Aioicho, Chiyoda-ku, Tokyo, Japan

Business: Management of supermarket operations● Number of Storesin the Group

Gunma
Prefecture

4 stores● Group’s Operating Income

Tochigi
Prefecture

8 stores
109 stores

A total of

530 storesin the Group

SaitamaPrefectureTokyo

91 stores

163 stores
Kanagawa
Prefecture

51 stores

The Maruetsu,
Inc.

IbarakiPrefecture

Chiba
Prefecture

104 stores

Number ofStoresOperating
Income305

KASUMI
CO., LTD.

194

MaxValu
Kanto Co., Ltd.

31

Total

530

storesstoresstoresstores

378.5

286.0

43.4

708.6

billion yen billion yen billion yen billion yen* The figures for the number of stores are as of the end of July 2023.
* The operating income figures are based on the consolidated financial results forthe fiscal year ended February 2023.

22