GRI STANDARD Guidelines and ISO 26000 Comparison

Last Updated: October 6, 2023

Nippon Sanso Holdings Group strives to meet international standards for reporting on the corporate responsibility of the organization.
Toward this end, Nippon Sanso Holdings Group follows the GRI’s most recent generation of Sustainability Reporting Guidelines, G4 Guidelines, and the guidelines provided in ISO 26000. *1, 2＊1 The Global Reporting Initiative (GRI) is an international organization that drafts and promotes international guidelines for sustainability reporting by enterprise.
＊2 ISO 26000, published in November 2010, is an International Standard that provides guidance on socially responsible behavior for organizations.
1．General Disclosures
GRI 1: Foundation
Statement of use
Nippon Sanso Holdings Corporation has reported the information cited in this GRI content index for the period
January 1 to December 31, 2023 with reference to the GRI Standards.
GRI STANDARD

GRI 1 used

Applicable GRI Sector Standard(s)GRI 1: Foundation 2021

Not currently available
WebsiteSustainability

ISO26000

Integrated Report 2023

-

P84

-

P86, P91-

P5-

P84, P86---

P44, P89, P91-

P3, P5

-

P94

-

P11

-

P18-P19, P84

Data

GRI 2: General Disclosures 2021
G2-1
G2-2
G2-3
G2-4
G2-5
G2-6

Organizational details
Entities included in the organization’s sustainability reporting
Reporting period, frequency and contact point
Restatements of information
External assurance
Activities, value chain and other business relationships
Employees

G2-7

6.4 Labor practices

G2-9
G2-10
G2-11
G2-12
G2-13
G2-14
G2-15
G2-16
G2-17
G2-18
G2-19

Workers who are not employees

https://www.nipponsanso-hd.co.jp/en/company/profile.html

Nippon Sanso Holdings Website/Our Company/Main Global Affiliated Companies
https://www.nipponsanso-hd.co.jp/en/company/affiliate_g.html

P28-P35, P44, P90-P91

https://www.nipponsanso-hd.co.jp/en/company/policy.html
Nippon Sanso Holdings Website/Sustainability/Society--

Nippon Sanso Holdings Website/Our Company/Corporate GovernanceNomination and selection of the highest governance body

P76

https://www.nipponsanso-hd.co.jp/en/company/governance.html

Chair of the highest governance bodymanagement of impacts

Nippon Sanso Holdings Website/Sustainability/Environment/

Delegation of responsibility for managing impacts

Conflicts of interest
Communication of critical concerns
Collective knowledge of the highest governance body
Evaluation of the performance of the highest governancebody
Remuneration policies

P4-P5

P6
-

Role of the highest governance body in overseeing thereportingP1

https://www.nipponsanso-hd.co.jp/en/sustainability/society/employment relationships

Governance structure and composition

Role of the highest governance body in sustainability-

Nippon Sanso Holdings Website/Our Company/List of Policies

6.4.3 Employment andG2-8

Nippon Sanso Holdings Website/Our Company/Company Profile

P50

Report in Line with the Recommendations of the TCFD
https://www.nipponsanso-hd.co.jp/en/sustainability/environment/tcfd/-

6.2 Organizational governance
P77
P81
P47
P76
P77, P93

1/9

Nippon Sanso Holdings Website/Our Company/Corporate Governancehttps://www.nipponsanso-hd.co.jp/en/company/governance.html
Nippon Sanso Holdings Website/Our Company/Risk Management
https://www.nipponsanso-hd.co.jp/en/company/risk_management/
Nippon Sanso Holdings Website/Sustainability/Materiality
https://www.nipponsanso-hd.co.jp/en/sustainability/materiality/
Nippon Sanso Holdings Website/Our Company/Corporate Governancehttps://www.nipponsanso-hd.co.jp/en/company/governance.html
Same as Above

P7

GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD
G2-20
G2-21

Last Updated: October 6, 2023

ISO26000

Process to determine remuneration

Integrated Report 2023
P77

Annual total compensation ratio

WebsiteNippon Sanso Holdings Website/Our Company/Corporate Governancehttps://www.nipponsanso-hd.co.jp/en/company/governance.html

P77

Statement on sustainable development strategy

Same as Above

Sustainability
Data-

Nippon Sanso Holdings Website/Sustainability/CEO Message

G2-22

P2-P7, P46

https://www.nipponsanso-hd.co.jp/en/sustainability/ceo_message/
Nippon Sanso Holdings Website/Sustainability/CSO Message-

https://www.nipponsanso-hd.co.jp/en/sustainability/cso_message/
G2-23
G2-24
G2-25
G2-26

Policy commitments-

Embedding policy commitments
Processes to remediate negative impacts

P28-P30, P47-P49
6.2 Organizational governance

Mechanisms for seeking advice and raising concerns

Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html
Nippon Sanso Holdings Website/Sustainability

P78-P80

Compliance with laws and regulations-

https://www.nipponsanso-hd.co.jp/en/sustainability/

P48-P49-

Nippon Sanso Holdings Website/Our Company/Compliancehttps://www.nipponsanso-hd.co.jp/en/company/compliance/

P1-

Nippon Sanso Holdings Website/Our Company/ComplianceG2-27

Same as Abovehttps://www.nipponsanso-hd.co.jp/en/company/compliance/
Nippon Sanso Holdings Website/Our Company/List of Policies-

https://www.nipponsanso-hd.co.jp/en/company/policy.html
G2-28
G2-29
G2-30

Membership associations

P50

Approach to stakeholder engagement

P83

Collective bargaining agreements

P96-97

Nippon Sanso Holdings Website/Sustainability/Participation in Initiatives
https://www.nipponsanso-hd.co.jp/en/sustainability/initiative/
Nippon Sanso Holdings Website/Sustainability/Communication with Stakeholders
https://www.nipponsanso-hd.co.jp/en/sustainability/dialogue_with_stakeholders/
Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html-

2．Material topics
GRI STANDARD

ISO26000

Integrated Report 2023

WebsiteSustainability
Data

GRI 3：Material Topics 2021
G3-1
G3-2
G3-3

Process to determine material topics
List of material topics
Management of material topics

P47-

P14, P28-P30, P46-P49,
P78-P83

Nippon Sanso Holdings Website/Sustainability/Materiality
https://www.nipponsanso-hd.co.jp/en/sustainability/materiality/
Nippon Sanso Holdings Website/Sustainability

P1

https://www.nipponsanso-hd.co.jp/en/sustainability/

GRI 201: Economic Performance 2016
Direct economic value generated and distributed
G201-1

6.8 Community involvementand development

P41-P44, P88-P93, P88-P91

6.8.3 Community involvement
Financial implications and other risks and opportunities
G201-2G201-3G201-4due to climate change
Defined benefit plan obligations and other retirement plans
Financial assistance received from government

6.5.5 Climate change mitigation
and adaptation

Nippon Sanso Holdings Website/Sustainability/Sustainability Data
https://www.nipponsanso-hd.co.jp/en/sustainability/sustainability_data/

P1-P5

Nippon Sanso Holdings Website/Sustainability/Environment/
P50

Report in Line with the Recommendations of the TCFD‐

https://www.nipponsanso-hd.co.jp/en/sustainability/environment/tcfd/

-

‐

‐

-

-

‐

‐

-

2/9

GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

ISO26000

Last Updated: October 6, 2023
Sustainability

Integrated Report 2023

Website

‐

‐

-

‐

‐

-

Data

GRI 202: Market Presence 2016
Ratios of standard entry level wage by gender compared toG202-1

6.4.4 Conditions of work andlocal minimum wagesocial protection
6.8 Community involvement anddevelopment

Proportion of senior management hired from the local community

6.4.3 Employment

and employment relationships
6.8 Community involvement
G202-2and development
6.8.5 Employment creationand skills development
6.8.7 Wealth and income creation

GRI 203: Indirect Economic Impacts 2016
Infrastructure investments and services supported

6.3.9 Economic, social

Nippon Sanso Holdings Website/Sustainability/Communication with Stakeholders

and cultural rights
6.8. Community involvement

G203-1and development

https://www.nipponsanso-hd.co.jp/en/sustainability/dialogue_with_stakeholders/
P91
Nippon Sanso Holdings Website/Sustainability/Sustainability Topics (Society)6.8.7 Wealth and income creation

https://www.nipponsanso-hd.co.jp/en/sustainability/topics-society/6.8.9 Social investment
Significant indirect economic impacts

P5

6.3.9 Economic, social andcultural rights
6.6.6 Promoting social responsibility
in the value chain
6.6.7 Respect for property rights
6.7.8 Access to essential services

G203-2

6.8 Community involvement

-

‐

-

-

‐

-

and development
6.8.5 Employment creationand skills development
6.8.7 Wealth and income creation
6.8.9 Social investment
GRI 204: Procurement Practices 2016
Proportion of spending on local suppliers

6.4.3 Employment
and employment relationships
6.6.6 Promoting social responsibility

G204-1in the value chain
6.8 Community involvementand development
6.8.7 Wealth and income creation

GRI 205: Anti-corruption 2016
Nippon Sanso Holdings Website/Our Company/List of Policies

Operations assessed for risks related to corruption
6.6 Fair operating practices

G205-1

6.6.3 Anti-corruption

P78-P80

https://www.nipponsanso-hd.co.jp/en/company/policy.html
Nippon Sanso Holdings Website/Our Company/Compliance-https://www.nipponsanso-hd.co.jp/en/company/compliance/
Communication and training about anti-corruption policies
G205-2and procedures

6.6 Fair operating practices
6.6.3 Anti-corruption

P48, P78-P80

Same as Above

6.8 Community involvement
G205-3

Confirmed incidents of corruption and actions taken

P7

6.6.6 Promoting social responsibility
in the value chain

P78-P80, P93

3/9

Same as AboveGRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

Last Updated: October 6, 2023

ISO26000

Integrated Report 2023

Website-‐Sustainability
Data

GRI 206: Anti-competitive Behavior 2016
Legal actions for anti-competitive behavior, anti-trust,G206-1and monopoly practices

6.6 Fair operating practices
6.6.5 Fair competition-

6.6.7 Respect for propertyrights
GRI 207: TAX 2019
G207-1
G207-2
G207-3G207-4

Approach to tax
Tax governance, control, and risk management
Stakeholder engagement and management of concerns-

P82, P93

Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html

P7

related to tax
Country-by-country reporting

GRI 301: Materials 2016
G301-1
G301-2G301-3

Materials used by weight or volume
Recycled input materials used‐
6.5.4 Sustainable resource use

Reclaimed products and their packaging materials

P14, P55-P69
Same as Above‐
Nippon Sanso Holdings Website/Sustainability/Sustainability Topics (Environment)
https://www.nipponsanso-hd.co.jp/en/sustainability/topics-environment/
Same as Above-

GRI 302: Energy 2016
G302-1
G302-2
G302-3

Energy consumption within the organization
Energy consumption outside of the organization

P18, P44, P89
6.5.4 Sustainable resource use

Energy intensity

Nippon Sanso Holdings Website/Sustainability/Environment
https://www.nipponsanso-hd.co.jp/en/sustainability/environment/

P1, P3Same as Above

Same as Above

Same as Above

‐

‐

P8

Reduction of energy consumption

G302-46.5.4 Sustainable resource use

P48-P49

6.5.5 Climate change mitigation

Nippon Sanso Holdings Website/Sustainability/Eight Non-Financial Programs
https://www.nipponsanso-hd.co.jp/en/sustainability/8non_financial_programs/

P1-P2

and adaptation
G302-5

Reductions in energy requirements of products and services

Same as Above

Same as Above

P1-P2, P9-P10

GRI 303: Water and Effluents 2018
G303-1
G303-2
G303-3G303-4
G303-5Interactions with water as a shared resource

P48, P59, P89

Management of water discharge-related impacts
Water withdrawal
Water discharge
Water consumption

6.5.4 Sustainable resource use

Nippon Sanso Holdings Website/Sustainability/Eight Non-Financial Programs
https://www.nipponsanso-hd.co.jp/en/sustainability/8non_financial_programs/

P3

P48, P59

Same as Above‐

P89

Same as Above

P3

Same as Above

Same as Above

Same as Above

Same as Above

Same as Above

Same as Above

4/9

GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

ISO26000

Last Updated: October 6, 2023
Sustainability

Integrated Report 2023

Website

‐

‐

-

‐

‐

-

-

‐

-

‐

‐

-

Data

GRI 304: Biodiversity 2016
G304-1
G304-2G304-3G304-4

Operational sites owned, leased, managed in, or adjacentto,protected areasandareasof highproducts,
biodiversity
outsideSignificant
impacts ofactivities,
andvalueserviceson biodiversity

6.5.6 Protection of the environment,
biodiversity andHabitats protected or restored

restoration of natural habitats

IUCN Red List species and national conservation list species
with habitatsin areas affected by operations

GRI 305: Emissions 2016
G305-1
G305-2G305-3G305-4

Direct (Scope 1) GHG emissions
Energy indirect (Scope 2) GHG emissions

P88

P116-117, P119

Same as Above

Same as Above-

Other indirect (Scope 3) GHG emissions

6.5.5 Climate change mitigation

Same as Above

Same as Above‐

Same as Above

and adaptation

GHG emissions intensity

Nippon Sanso Holdings Website/Sustainability/Eight Non-Financial Programs

Reduction of GHG emissions
G305-5

P14-P16, P48-P49

https://www.nipponsanso-hd.co.jp/en/sustainability/8non_financial_programs/
Nippon Sanso Holdings Website/Sustainability/Sustainability Topics (Environment)

P1-P2

https://www.nipponsanso-hd.co.jp/en/sustainability/topics-environment/
Emissions of ozone-depleting substances (ODS)

6.5.3 Prevention of pollution

G305-6

6.5.5 Climate change mitigation

‐

‐

‐

P89

‐

P3

and adaptation
G305-7

Nitrogen oxides (NOx), sulfur oxides (SOx), and other

6.5.3 Prevention of pollution

significant air emissions

GRI 306: Waste 2020
G306-1
G306-2
G306-3
G306-4
G306-5

Waste generation and significant waste-related impacts

P48

Management of significant waste-related impacts
6.5.3 Prevention of pollution

Waste generated
Waste diverted from disposal
Waste directed to disposal

Nippon Sanso Holdings Website/Sustainability/Eight Non-Financial Programs
https://www.nipponsanso-hd.co.jp/en/sustainability/8non_financial_programs/-

Same as Above

Same as Above-

P44、P89‐

P3

Same as Above‐

Same as Above

Same as Above‐

Same as Above

‐

‐

-

‐

-

P1

GRI 308: Supplier Environmental Assessment 2016
G308-1

New suppliers that were screened using environmental criteria
Negative environmental impacts in the supply chain
and actions taken

G308-2

6.3.5 Avoidance of complicity
6.5.4 Sustainable resource use
6.6.6 Promoting social responsibility
in the value chain
7.3.1 Due diligence

5/9

GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

ISO26000

New employee hires and employee turnover

6.4 Labor practices

Last Updated: October 6, 2023
Sustainability

Integrated Report 2023

Website

P90

‐

P4

‐

‐

-

P90

‐

P4

‐

‐

-

Data

GRI 401: Employment 2016

G401-1

6.4.3 Employment andemployment relationships

G401-2

Benefits provided to full-time employees that are not

6.4 Labor practices

provided to temporary or part-time employees

6.4.3 Employment
and employment relationships

Parental leave

6.4.4 Conditions of workand social protection

G401-36.8.7 Wealth and income creation
GRI 402: Labor/Management Relations 2016
Minimum notice periods regarding operational changes

6.4 Labor practices
6.4.3 Employment andemployment relationships

G402-1

6.4.4 Conditions of workand social protection
6.4.5 Social dialogue

GRI 403: Occupational Health and Safety 2018
G403-1

Occupational health and safety management system

P48-P49https://www.nipponsanso-hd.co.jp/en/company/policy.html-

Nippon Sanso Holdings Website/Sustainability/Eight Non-Financial Programs

Hazard identification, risk assessment, and incident
G403-2

Nippon Sanso Holdings Website/Our Company/List of Policies

investigation

P55‐P69、P81

https://www.nipponsanso-hd.co.jp/en/sustainability/8non_financial_programs/
Nippon Sanso Holdings Website/Sustainability/Sustainability Topics (Society)-https://www.nipponsanso-hd.co.jp/en/sustainability/topics-society/G403-3G403-4
G403-5
G403-6
G403-7
G403-8G403-9G403-10

Occupational health services-

Worker participation, consultation, and communication on-

occupational health and safety
Worker training on occupational health and safety

6.4 Labor practices
6.4.6 Health and safety at work

Promotion of worker health-Prevention and mitigation of occupational health and safety-

impacts directly linked by business relationships
Workers covered by an occupational health and safety

P91

management system
Work-related injuries

P44, P48-P49

Work-related ill health

Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html
Nippon Sanso Holdings Website/Sustainability/Eight Non-Financial Programs
https://www.nipponsanso-hd.co.jp/en/sustainability/8non_financial_programs/
Same as Above
Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html
Nippon Sanso Holdings Website/Sustainability/Sustainability Topics (Society)https://www.nipponsanso-hd.co.jp/en/sustainability/topics-society/
Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html
Nippon Sanso Holdings Website/Sustainability/Eight Non-Financial Programs
https://www.nipponsanso-hd.co.jp/en/sustainability/8non_financial_programs/

P5
Same as Above

-

-

-

P90

‐

P4

GRI 404: Training and Education 2016
G404-1
G404-2
G404-3

Average hours of training per year per employee
Programs for upgrading employee skills and transition
assistance programs
Percentage of employees receiving regular performance andcareer development reviews

6.4 Labor practices
6.4.7 Human development

P30, P32-P35

and training in the workplace-

6/9

Nippon Sanso Holdings Website/Sustainability/Sustainability Topics (Society)https://www.nipponsanso-hd.co.jp/en/sustainability/topics-society/‐-

GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

ISO26000

Last Updated: October 6, 2023
Integrated Report 2023

WebsiteSustainability
Data

GRI 405: Diversity and Equal Opportunity 2016
Diversity of governance bodies and employees

6.2.3 Decision-making processes
and structures
6.3.7 Discriminationand vulnerable groups

G405-1

6.3.10 Fundamental principles

P74-P75, P92

Nippon Sanso Holdings Website/Our Company/Corporate Governancehttps://www.nipponsanso-hd.co.jp/en/company/governance.html

P6

and rights at work
6.4.3 Employment
and employment relationships
Ratio of basic salary and remuneration of women to men

6.3.7 Discriminationand vulnerable groups
6.3.10 Fundamental principles
and rights at work

G405-2

6.4.3 Employment

‐

‐

-

‐

-

-

and employment relationships
6.4.4 Conditions of workand social protection
GRI 406: Non-discrimination 2016
Incidents of discrimination and corrective actions taken

6.3.6 Resolving grievances
6.3.7 Discriminationand vulnerable groups

G406-1

6.3.10 Fundamental principles
and rights at work
6.4.3 Employment
and employment relationships

GRI 407: Freedom of Association and Collective Bargaining 2016
Operations and suppliers in which the right to freedom of
association and collective bargaining may be at risk

6.3.3 Due diligence
6.3.4 Human rights risk situations

Nippon Sanso Holdings Website/Our Company/Code of Conduct

6.3.5 Avoidance of complicity

https://www.nipponsanso-hd.co.jp/en/company/conduct.html

6.3.8 Civil and political rights
G407-1

6.3.10 Fundamental principles‐-

and rights at work
6.4.5 Social dialogue

Nippon Sanso Holdings Website/Our Company/List of Policies

6.6.6 Promoting social responsibility

https://www.nipponsanso-hd.co.jp/en/company/policy.html

in the value chain
GRI 408: Child Labor 2016
Operations and suppliers at significant risk for incidents ofchild labor

6.3.3 Due diligence
6.3.4 Human rights risk situations

Nippon Sanso Holdings Website/Our Company/Code of Conduct

6.3.5 Avoidance of complicity

https://www.nipponsanso-hd.co.jp/en/company/conduct.html

6.3.7 Discrimination
G408-1

6.3.10 Fundamental principles‐-

and rights at work
6.6.6 Promoting social responsibility

Nippon Sanso Holdings Website/Our Company/List of Policies

in the value chain

https://www.nipponsanso-hd.co.jp/en/company/policy.html

6.8.4 Education and culture

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GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

ISO26000

Last Updated: October 6, 2023
Integrated Report 2023

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Data

GRI 409: Forced or Compulsory Labor 2016
Operations and suppliers at significant risk for incidents offorced or compulsory labor

6.3.3 Due diligence

Nippon Sanso Holdings Website/Our Company/Code of Conduct

6.3.4 Human rights risk situations

https://www.nipponsanso-hd.co.jp/en/company/conduct.html

6.3.5 Avoidance of complicity
G409-1

6.3.10 Fundamental principles‐

and rights at work

Nippon Sanso Holdings Website/Our Company/List of Policies

6.6.6 Promoting social responsibility

https://www.nipponsanso-hd.co.jp/en/company/policy.html

in the value chain
GRI 410: Security Practices 2016
Security personnel trained in human rights policies
or proceduresG410-1

6.3 Human rights
6.3.4 Human rights risk situations
6.3.5 Avoidance of complicity

‐

‐

-

‐

‐

-

6.6.6 Promoting social responsibility
in the value chain
GRI 411: Rights of Indigenous Peoples 2016
Incidents of violations involving rights of indigenous peoples

6.3.4 Human rights risk situations
6.3.6 Resolving grievances
6.3.7 Discrimination

G411-1

6.3.8 Civil and political rights
6.6.7 Respect for property rights
6.8.3 Community involvement

GRI 413: Local Communities 2016
Operations with local community engagement, impact
assessments, and development programs

6.3 Human rights

Nippon Sanso Holdings Website/Sustainability/Communication with Stakeholders

6.3.9 Economic, social

https://www.nipponsanso-hd.co.jp/en/sustainability/dialogue_with_stakeholders/and cultural rights

G413-16.6. Fair operating practices-

Nippon Sanso Holdings Website/Sustainability/Sustainability Topics (Society)-https://www.nipponsanso-hd.co.jp/en/sustainability/topics-society/6.6.7 Respect for property rights
6.8 Community involvement
Operations with significant actual and potential negative
impacts on local communities
G413-2and development
6.8.5 Employment creationand skills development-

6.8.7 Wealth and income creation
6.8.9 Social investment

8/9

-

-

GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

Last Updated: October 6, 2023
Sustainability

ISO26000

Integrated Report 2023

Website

-

-

‐

‐

-

-

‐

-

-

P93

‐

P7

Data

GRI 414: Supplier Social Assessment 2016
G414-1
G414-2

New suppliers that were screened using social criteria
Negative social impacts in the supply chain and actions
taken

GRI 415: Public Policy 2016
G415-1

Political contributions

GRI 416: Customer Health and Safety 2016
Assessment of the health and safety impacts of productand service categories

6.3.9 Economic, socialand cultural rights
6.6.7 Respect for property rights

G416-1

6.8.5 Employment creation‐

Nippon Sanso Holdings Website/Sustainability/Sustainability Topics (Society)https://www.nipponsanso-hd.co.jp/en/sustainability/topics-society/-and skills development
6.8.7 Wealth and income creation
Incidents of non-compliance concerning the healthand safety impacts of products and services

4.6 Respect for the rule of law
6.7 Consumer issues
6.7.4 Protecting consumers' healthG416-2and safety

‐

‐

‐

‐

‐

-

‐

‐

‐

‐

‐

‐

‐

‐

‐

6.7.5 Sustainable consumption
6.8.8 Health
GRI 417: Marketing and Labeling 2016
G417-1Requirements for product and6.7 Consumer issues

service information and labeling6.7.3 Fair marketing, factual,

Incidents of non-compliance concerning product andG417-2

service information and labeling
Incidents of non-compliance concerning marketing

G417-3

communications

and unbiased informationand fair contractual practices
6.7.4 Protecting consumers'
health and safety
6.7.5 Sustainable consumption
6.7.9 Education and awareness

GRI 418: Customer Privacy 2016
Substantiated complaints concerning breaches of customer
G418-1

privacy and losses of customer data

6.7 Consumer issues
6.7.7 Consumer data protection
and privacy

9/9