Matrox ConductIP
Installation and User Guide

Part No.: V11550-301-0200
Last Updated: April 5, 2024
(Go to our website for the latest version)

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Contents
Trademarks

Chapter 1: Introduction
About Matrox ConductIP.................................................................................. 2
Matrox ConductIP terminology ................................................................... 2
Matrox ConductIP roles.............................................................................. 3
Matrox ConductIP user documentation ...................................................... 3
Supported web browsers ................................................................................. 4
About the Matrox ConductIP Media Routing Appliance................................... 5
Where to find more information .................................................................. 5

Chapter 2: Getting Started with Matrox ConductIP
Initial setup overview ....................................................................................... 7
Configuring your network and security .......................................................... 10
Finding Matrox ConductIP on your network................................................... 11
Logging in to Matrox ConductIP .................................................................... 12
Logging in to ConductIP remotely ............................................................ 12
Logging in locally to the ConductIP MRA ................................................. 13
Activating your ConductIP license ................................................................. 14
Connecting to an NMOS registry server ........................................................ 15
Configuring the ConductIP NMOS registry............................................... 15
Selecting an NMOS registry ..................................................................... 15
Managing ConductIP certificates ................................................................... 17
Downloading the root certificate ............................................................... 17
Specifying a different certificate ............................................................... 17
Adding trusted certificates ........................................................................ 18
Updating Matrox ConductIP........................................................................... 19

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| iii |Chapter 3: Managing Matrox ConductIP Users
Creating user accounts.................................................................................. 21
Creating user groups ..................................................................................... 24
Assigning users and user groups to rooms ................................................... 26

Chapter 4: Using Matrox ConductIP
About the Matrox ConductIP User Interface .................................................. 29
About Rooms............................................................................................ 30
About Panels ............................................................................................ 32
Creating rooms .............................................................................................. 35
Additional room options............................................................................ 35
Adding non-NMOS senders to ConductIP ..................................................... 36
Adding groups and devices to rooms ............................................................ 38
Additional room area options.................................................................... 38
Creating panels.............................................................................................. 40
Additional panel options ........................................................................... 40
Panel viewing options............................................................................... 41
Connecting senders and receivers ................................................................ 42
Connecting individual sender and receiver flows ..................................... 45
Creating connection presets (salvos) ............................................................ 50
Additional salvo options............................................................................ 52
Modifying a salvo’s preset connections.................................................... 53

Chapter 5: Matrox ConductIP Settings Reference
System........................................................................................................... 56
NMOS ............................................................................................................ 58
Security.......................................................................................................... 61
User management ......................................................................................... 62
Application ..................................................................................................... 64
User interface ................................................................................................ 66
Guided tours .................................................................................................. 67
Support .......................................................................................................... 68
About ............................................................................................................. 69

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Appendix A: Troubleshooting Matrox ConductIP
Using the Matrox ConductIP recovery application......................................... 71
Common issues ............................................................................................. 72

Appendix B: Matrox Software License Agreement
Matrox Software License Agreement............................................................. 75

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Trademarks
Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas
Matrox Graphics Inc. ..............................................................Matrox®
Microsoft Corporation............................................................Microsoft® Windows®

All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged.

See the Matrox Software License Agreement

See the product’s hardware warranty: https://video.matrox.com/en/support/warranty/

Copyright © 2024 Matrox Graphics Inc. • All rights reserved.
Disclaimer: Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no
responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or otherrights of third parties resulting from its use. No license is granted under any patents or patent rights ofMatrox Graphics Inc. Unauthorized recording or use of broadcast television programming, video tape, orother copyrighted material may violate copyright laws. Matrox Graphics Inc. assumes no responsibility forthe illegal duplication, use, or other acts that infringe on the rights of copyright owners.
Matrox Graphics Inc.
1055 St. Regis Blvd., Dorval, Quebec, Canada H9P 2T4
Tel: (514) 685-2630 Fax: (514) 685-2853 World Wide Web: https://video.matrox.com

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CHAPTER 1
Introduction

This chapter includes the following topics:•

About Matrox ConductIP•

Supported web browsers•

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About Matrox ConductIPTransitioning your equipment installation to IP does not have to be expensive or complicated.
With Matrox® ConductIP, you can discover, monitor, and route any AMWA NMOS-enabled
SMPTE ST 2110 or IPMX-ready device or signal. ConductIP is available as a web server-based
application packaged in a small form factor appliance.
ConductIP gives you a real-time, comprehensive view of all media connections on your IP network while allowing you to organize devices based on your unique setup. Designed to simplify
content distribution in AV networks of any size, ConductIP enables you to manage video,
audio, and ancillary data streams, whether they come from native IP devices or are converted
from your existing broadcast and ProAV equipment.
For more information about Matrox ConductIP, go to our website.

Matrox ConductIP terminology
This section provides short definitions of some of the terms commonly used in this documentation and in the ConductIP user interface. Whenever possible, our terminology attempts to beconsistent with the official NMOS (Networked Media Open Specifications) terminology:•

Devices: These are physical devices on the network that are NMOS compliant, can beseen by ConductIP, and whose video/audio/ancillary data can be routed in the ConductIP user interface (e.g. Matrox ConvertIP devices).
In ConductIP, devices are shown as rectangles (•).

Groups: These are groups of senders or receivers. A natural group, as defined by
NMOS, includes all three types of streams (audio/video/ancillary data).
In ConductIP, groups are shown as rectangles with rounded corners (•Senders (Tx): A sender is an NMOS resource that transmits a single video, audio, or
ancillary data stream to a receiver. For ConductIP, the term may also indicate a device
or a group that contains several senders. In the Matrox ConductIP user interface anddocumentation, the abbreviation “Tx” may be used, depending on the context.
In ConductIP, senders are shown as rectangles with two rounded corners (•).

Receivers (Rx): A receiver is an NMOS resource that receives a single video, audio, or
ancillary data stream from a sender. For ConductIP, the term may also indicate adevice or a group that contains several receivers. In the Matrox ConductIP user interface and documentation, the abbreviation “Rx” may be used depending on the context.
In ConductIP, receivers are shown as rectangles with two rounded corners (

•

).

).

Streams/flows: Streams or flows are audio/video/ancillary data that pass from senders
to receivers. In the Matrox ConductIP documentation, either term may be used
depending on the topic’s context.

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Rooms: A ConductIP Administrator or Super operator creates rooms for operators. A
room contains the groups, and optionally devices as well, that ConductIP users areallowed to route.
Panels: These are where you connect the flows between senders and receivers.

Matrox ConductIP roles
There are three different types of ConductIP users:
Administrators: As a ConductIP Administrator, you have full rights and permissions over
all aspects of the ConductIP.
Super operators: As a Super operator, you have the same rights that an Administrator has
regarding Room and Panel management, but you do not have access to advanced configuration options such as registry or certificate configuration, user management, licensing,
updating, etc.
Operators: As an operator, you can see the Rooms and Panels that are assigned to you, andmake the required sender/receiver connections in the Panels page.

Matrox ConductIP user documentation
The Matrox ConductIP user documentation consists of the following:
Matrox ConductIP Device Setup sheet: This is a printed quick start sheet included withyour ConductIP MRA (Media Routing Appliance). It describes the hardware connections
and basic setup required to create an Administrator account and get you logged in to the
ConductIP. This document is also available on our website.
Matrox ConductIP Installation and User Guide: This is the main documentation for the
ConductIP and is accessible from the ConductIP user interface at any time. Please note thatthe version of the user guide included with the ConductIP software is only current at thetime of the official release. The most up-to-date version of the user guide can always befound on our website.
Tooltips: In addition to the traditional documentation, the ConductIP user interface
includes tooltips that provide immediate contextual information on various commands
and settings. Mouse over most buttons in ConductIP for a short description of their function.
Guided user interface tours: The ConductIP user interface features guided tours, which
offer a step-by-step overview of the key areas you will frequently use. These tours are particularly valuable for users who are new to the interface.

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Supported web browsers
Matrox ConductIP currently supports Microsoft Edge, Google Chrome, and Mozilla Firefox(on Windows and macOS).
Other web browsers may work but have not been fully validated by Matrox Video.

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About the Matrox ConductIP Media Routing Appliance
The Matrox ConductIP MRA (Media Routing Appliance) is a small form factor appliance thatyou connect to your network and then log in to using your web browser. If needed, you can also
connect to it locally using a keyboard, mouse, and monitor for troubleshooting or debugging
purposes (see Logging in locally to the ConductIP MRA).

Where to find more information
Matrox ConductIP MRA Device Setup: The setup sheet that is included in the box withyour ConductIP MRA device provides all the information needed to get started with connecting it to your network and setting it up. The setup sheet is also available on the Matrox
Video website.
Rackmount kit: If you want to secure the Matrox ConductIP MRA to a rack, please contact
Matrox Video technical support for more information.

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CHAPTER 2
Getting Started with Matrox ConductIPThis chapter includes the following topics:•

Initial setup overview•

Configuring your network and security•

Finding Matrox ConductIP on your network•

Logging in to Matrox ConductIP•

Activating your ConductIP license•

Connecting to an NMOS registry server•Managing ConductIP certificates•

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Initial setup overview
The following list is an overview of the tasks you’ll need to perform to get started with Matrox
ConductIP. When needed, links to other topics are provided for more information.
Although this list is shown as a series of steps, you do not necessarily need to do all these tasks
in the order described. For example, you could update your ConductIP before updating thesecurity certificate and it would not impact your setup process. With other tasks, the order matters; such as connecting your hardware before logging in to the ConductIP software.
NOTE The ConductIP user interface features guided tours, which offer a step-by-step overview of the key areas you will frequently use. These tours are particularly valuable for users who
are new to the interface.
To get started with Matrox ConductIP:
Step 1.

Verify your network: Make sure your NMOS devices (such as your Matrox
ConvertIP devices) are connected to your network.

Step 2.

Connect the Matrox ConductIP MRA to your network: Matrox ConductIP
is installed on a small form factor Media Routing Appliance (the ConductIP
MRA) that you must connect to your network. When it is connected to yournetwork, you can log in to it from your web browser, or you can physicallyconnect to it using a monitor, keyboard, and mouse.
More info: This process is described in the Matrox ConductIP MRA Device
Setup sheet that is included in the box with your device. You can also download it from the Matrox Video website.

Step 3.

Create an Administrator account: When ConductIP is connected to yournetwork, it will boot in DHCP and broadcast in mDNS, so you can connect toit from your web browser by typing https://conductip in the address bar or bytyping the IP address (e.g. https://192.168.12.345). When you first log in to
ConductIP, you will need to create the initial Administrator account.
More info: This process is described in the Matrox ConductIP MRA Device
Setup sheet that is included in the box with your device (also available on the
Matrox Video website).

Step 4.

Verify your date and time settings: If you have not already done so in thebasic setup when connected locally to the ConductIP MRA, you must verify
the date and time settings now. Specify whether ConductIP uses an NTP time
server (recommended), or set the time and date manually. If your date andtime settings are not correct, you will not be able to activate your trial or fulllicense.
More info: System

Step 5.

Review network and security best practices: There are several best practices
you should follow when setting up your ConductIP.
More info: Configuring your network and security

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Step 6.

Activate your license: Whether you already have a full license for ConductIPor want to activate the trial license, you will need to activate the license in
ConductIP to begin using the software.
More info: Activating your ConductIP license

Step 7.

Update security certificate: When you log in to ConductIP, you typicallyreceive a warning that the security certificate is not valid. You can ignore thiswarning each time you log in, but it is better to update your computer certificate store to verify the ConductIP user interface and remove the warning.
More info: Managing ConductIP certificates

Step 8.

Specify your NMOS registry: You need to specify which NMOS registry
server ConductIP will use, as well as any redundancy servers if applicable. You
can use ConductIP’s internal registry server, or you may already have one
available.
More info: Connecting to an NMOS registry server

Step 9.

Update Matrox ConductIP: There may be a more recent firmware version
available for your ConductIP from the Matrox Video website. It is recommended to always use the latest version. Ignore this step if you already have thelatest version of ConductIP.
More info: Updating Matrox ConductIP

Step 10.

Confirm that your devices appear: Whenever you log in to ConductIP, theavailable NMOS devices on your network will automatically appear in thedevice bin. If no devices appear, there may be a network issue that is interfering with ConductIP’s scanning.

Step 11.

Create users: As an Administrator, you will need to create user accounts for
the ConductIP. You can create other Administrators, Super operators, andOperators. Each user type has specific permissions.
More info:

Step 12.

Matrox ConductIP roles

Creating user accounts

Creating user groups

Create and configure your Rooms: By default, a single Room is created foryou when you first start with ConductIP. At minimum, you will need torename and configure that room for your specific workflow. Depending on
your needs, you may need to create more rooms for your users.
More info:

About the Matrox ConductIP User InterfaceCreating rooms

Adding groups and devices to rooms

Assigning users and user groups to rooms

Step 13.

(Optional) Create your Panels: The Panels page is where you make the connections between devices and set up your streaming workflow. This step is
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ate a room. However, you can create other panels when needed or change thenames of your panels to customize your workspace.
More info:

Step 14.



About the Matrox ConductIP User InterfaceCreating panels

Connecting senders and receivers



Creating connection presets (salvos)

Export your database: After you have configured your ConductIP, it is highly
recommended that you export your database (i.e. back it up) so that you caneasily re-configure your settings in the event an unexpected issue occurs. Thiscan also help you configure other ConductIP setups if they are similar.
More info: Application

Result of this task: You are ready to use ConductIP. Any remaining tasks, such as customizing
your workspace, can be done at your convenience.

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Configuring your network and security
When you connect ConductIP to your network, it is recommended to follow these best practices to maintain optimal security:
•
•
•
•

•

Make sure the ConductIP MRA is in a secure area that cannot be easily accessed byunauthorized personnel.
If possible, install and use your own security certificate instead of the standard ConductIP certificate.
Protect the ConductIP MRA BIOS with a secure password.
If you want to use DNS-SD to detect the ConductIP registry, it must be added to thetable of the DNS-SD server. The table entry must expose the service name “_nmosregister._tcp”.
If you are connecting via a proxy server, configure the Windows Proxy settings as follows (it is recommended to consult your network administrator for this step):–

Turn off Automatically detect settings.

–

Turn on Use a proxy server.

–Enter your company’s proxy address and port.

–

Enter your list of exceptions, such as your company’s website, IP subnet, etc.

–

Select Don’t use the proxy server for local (intranet) addresses.

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Finding Matrox ConductIP on your network
When Matrox ConductIP is connected to your network, it will boot up in DHCP mode andbroadcast itself in mDNS (multicast DNS). This means that you can connect to it from yourweb browser by typing https://conductip in the address bar, or by typing the IP address (e.g.
https://192.168.12.345). The mDNS capability ensures that the domain name is recognized.
If the mDNS address system does not work (e.g. if your computer does not have Bonjour or
Avahi installed), you can always use the IP address to connect to ConductIP.
You can find the IP address as follows:••

Connect an HDMI monitor: If an HDMI monitor is connected to the ConductIP
hardware when you turn it on, the IP address will be displayed on the monitor. This is
the simplest way to find the IP address if you have a monitor available and have accessto the ConductIP MRA.
Use Matrox ConvertIP Manager: The Matrox ConvertIP Manager utility that isoffered with the Matrox ConvertIP devices allows you to find any ConvertIP device on
the network, as well as the ConductIP MRA if it is on the same subnet.

When you know the IP address of your ConductIP, you can bookmark it in your web browser
for easier and quicker access.

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Logging in to Matrox ConductIP
You can log in to ConductIP remotely from your web browser, or locally using a keyboard,mouse, and monitor connected to the ConductIP MRA.

Logging in to ConductIP remotely
To access the ConductIP user interface from a web browser:
Step 1.

Open your web browser (Google Chrome is recommended).

Step 2.

Do one of the following:

Step 3.



Go to https://conductip. If your computer is set up to use mDNS, this willtake you to the ConductIP login page.



Go to the IP address of your ConductIP MRA (e.g. https://
192.168.12.345). If you don’t know the IP address, see Finding Matrox
ConductIP on your network.

Log in to the ConductIP with your username and password.

More info: If this is the first time you are logging in to this ConductIP, you will
instead be prompted to create an Administrator account so you can continue
with initial setup. This process is described in the Matrox ConductIP MRA
Setup sheet included with your ConductIP MRA, or you can download the
setup sheet from our website.
More info: When you log in for the first time, ConductIP will guide you
through its basic features to help you get started. You can watch the tour lateror revisit it if needed (see Guided tours).
Result of this task: You are logged in to the ConductIP and you should see your Rooms andavailable devices.

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Logging in locally to the ConductIP MRA
You can log in to the ConductIP MRA by connecting a monitor, keyboard, and mouse to thedevice and booting it up. Logging in locally is typically used for the following:•••

Creating the Administrator account as part of the initial setup process. Although this is
usually done by remote login, you have the option of doing it by logging in locally. For
more information on this, see the Matrox ConductIP MRA Setup sheet included withyour device, or download it from our website.
Accessing the Recovery Tools for troubleshooting or technical support purposes.
Finding the IP address of the ConductIP MRA. When the log in page appears, the IP
address is shown on the bottom left of the screen.

To log in to the ConductIP MRA:

Step 1.

Connect your power cable to the ConductIP MRA.

Step 2.

Connect an HDMI monitor to the HDMI port.

Step 3.

Connect a keyboard and mouse to any of the USB ports. The ports indicatedabove may be the most accessible.

Step 4.

Connect the ConductIP MRA to your network via the LAN port on the far
right. Do not use the central LAN port.

Step 5.

Press the power button () on the front of the ConductIP MRA to turn it on.

When the ConductIP boots up you will see the initial splash screen. After a
few seconds the ConductIP Boot Menu will appear.

Wait a few
seconds

Step 6.

Select ConductIP to access the ConductIP user interface.
More info: Recovery Tools are intended for technical support purposes only.
For more information, see Using the Matrox ConductIP recovery application.

Step 7.

Enter the user credentials to start a ConductIP session.

Result of this task: You are logged in to the ConductIP locally on the MRA.

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Activating your ConductIP license
Activating your Matrox ConductIP license requires that you download a system token from theConductIP Licenses page, and use that token to get a license file (.lic) from the Matrox Video
website.
Step 1.

Go to Settings > Application > Licenses.

Step 2.

Click Download and save the file to your computer.
More info: Contact your Matrox Video reseller and specify the number ofvideo ports and number of years you require for your license. Your reseller will
use your system token to obtain the corresponding license file (.lic) you’ll needto activate your license in ConductIP.

Step 3.

When you have your license file, go to Settings > Application > Licenses,
click Install, then select the license file you received.

Step 4.

Click OK to install the new license.

Result of this task: Your Matrox ConductIP license has been activated.

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Connecting to an NMOS registry server
Matrox ConductIP has an internal NMOS registry server that is enabled by default, but you canchoose to use any NMOS registry server available on your network. For more information on
the settings described in this section, go to NMOS.

Configuring the ConductIP NMOS registry
If you want to use the ConductIP internal NMOS registry, you must configure the following
settings. For more information on any of these settings, see NMOS.
To configure the ConductIP NMOS registry:
Step 1.

Go to Settings > NMOS > Internal registry configuration.

Step 2.

Enable the Matrox ConductIP registry.
More info: If you disable the ConductIP registry, the remaining settings on thispage will become unavailable.

Step 3.

Make sure mDNS advertisement is enabled.

Step 4.

Select the Protocol for the ConductIP registry (http or https).
More info: If you select https, you may need to configure your server certificates accordingly (see Managing ConductIP certificates).

Step 5.

Select the Priority for the ConductIP registry.
More info: If you have several NMOS registry servers on your network (e.g. for
redundancy), specify what priority you want the ConductIP NMOS registry tohave relative to the other servers.

Step 6.

Select the Expiry interval for the ConductIP registry.

Step 7.

Click Save.

Result of this task: The ConductIP NMOS registry has been configured.
When done, remember: Make sure Internal is selected in Settings > NMOS > Registry selection or the ConductIP NMOS registry will not work even if you enabled it above (see Selecting
an NMOS registry).

Selecting an NMOS registry
Whether you want to use the ConductIP NMOS registry or any other NMOS registry, you mustspecify which registry you want ConductIP to use. For more information on any of these settings, see NMOS.

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| 16 |To select an NMOS registry:
Step 1.

Go to Settings > NMOS > Registry selection.

Step 2.

Select one of the registry selection modes:Internal: Uses the internal ConductIP NMOS registry. You will need toconfigure the settings described in Configuring the ConductIP NMOS registry. This option is only available when the Matrox ConductIP registry isenabled.


Manual: Uses a specific NMOS registry on your network. You will need toconfigure the corresponding settings. For more information on the settings, see NMOS.
Automatic: Allows ConductIP to automatically select from available

NMOS registries on the network. You will need to enter your searchdomain name. NMOS registries with DNS-SD advertisement will be prioritized before mDNS advertisement, with advertised priority (such as
what you would select for the ConductIP NMOS registry) coming afterthat.
Step 3.

Click Save.

Result of this task: You have selected the NMOS registry that ConductIP will use.
When done, remember: If an NMOS registry uses the https protocol, you may need to configure
your server certificates accordingly (see Managing ConductIP certificates).

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Managing ConductIP certificates
The Matrox ConductIP has a self-signed root certificate (root CA) that you can use to verify the
secure connection between the ConductIP user interface and your client machine. If you don’t
want to use the default certificate, you have the option to specify a different one.

Downloading the root certificate
When you first log in to the ConductIP user interface, your browser will not recognize the ConductIP root certificate and display a security warning. You will need to accept the warning tocontinue. By downloading the root certificate and installing it in your browser, that security
warning will no longer be displayed, as you have designated the ConductIP as a trusted secureconnection.
For more information on any of these settings, go to Security.
To download the root certificate:
Step 1.

Log in to ConductIP (see Logging in to Matrox ConductIP).

Step 2.

Go to Settings > Security > Server certificate.

Step 3.

Click Download and save the file to your computer.

Step 4.

Install the root certificate in your web browser.

Step 5.

Close your web browser.
More info: To use the root certificate in Mozilla Firefox, you must either enable
Firefox to use the certificate in the Windows trusted store (type about:config
in the URL and search for security.entreprise_roots.enabled) or install the certificate manually in the Firefox settings (Settings > Privacy & security > Certificates > View certificates > Import).

Step 6.

Re-open your web browser and log in to the ConductIP user interface.

Result of this task: The security warning is not displayed when you log in to ConductIP.

Specifying a different certificate
If you don’t want to use the ConductIP root certificate, you can upload a different one that ConductIP will use.
For more information on any of these settings, go to Security.
To install a server certificate:
Step 1.

Log in to ConductIP (see Logging in to Matrox ConductIP).

Step 2.

Go to Settings > Security > Server certificate.

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Step 3.

Click Install and follow the on-screen instructions.
More info: If your certificate includes an embedded private key, ConductIP
will detect it and you can skip that step.

Step 4.

After you have uploaded the certificate and the ConductIP has rebooted, click
Download to use the certificate (see Downloading the root certificate).

Result of this task: ConductIP is now using your installed certificate as the root certificate.

Adding trusted certificates
ConductIP connects to NMOS devices on a network in non-encrypted http protocol. However,
if you have an NMOS device (e.g. an NMOS secure registry) that is using https protocol, you
may need a trusted security certificate to allow the connection. You can add the certificate to
ConductIP.
For more information on any of these settings, go to Security.
To add a trusted certificate to ConductIP:
Step 1.

Log in to ConductIP (see Logging in to Matrox ConductIP).

Step 2.

Go to Settings > Security > Trusted certificates.

Step 3.

Click Add and select the certificate file to upload.
Your certificate will appear in the list of certificates.

Step 4.

(Optional) If you want ConductIP to ignore specific IP addresses or hostnames, you can add them to the Exceptions list.
Example: If your certificate has expired and you do not want to renew it, add
the device’s IP address or hostname to this list and ConductIP will not verify
the certificate for that device.

Step 5.

(Optional) If you do not want ConductIP to verify any certificates on the network, click Disable certificate validation.
Example: If your secure NMOS registry has an expired certificate, you cantemporarily disable certificate checking so you can continue working while
resolving the issue.

Result of this task: You have added your trusted certificate(s) to ConductIP.

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Updating Matrox ConductIP
Software updates will be made available on our website. We recommend that you visit the site
periodically to check for new software versions.
To update your Matrox ConductIP:
Step 1.

Download the latest update from our website.

Step 2.

Log in to your ConductIP (see Logging in to Matrox ConductIP).

Step 3.

Go to Settings > Application > Software update.

Step 4.

Click Update and follow the on-screen instructions. Do not refresh or close
the page while an update is in progress.
More info: The ConductIP MRA will reboot to complete the update.

Result of this task: The Matrox ConductIP has been updated.

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CHAPTER 3
Managing Matrox ConductIP Users

This chapter includes the following topics:•

Creating user accounts•

Creating user groups•

Assigning users and user groups to rooms

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| 21 |Creating user accounts
As a Matrox ConductIP Administrator, it is up to you to create the required ConductIP Super
operator and Operator user accounts. Each role has specific permissions and responsibilities.
For more information on what each type of user can do in ConductIP, see Matrox ConductIP
roles.
To create a new user:
Step 1.

Go to the ConductIP User management settings.

Step 2.

If you have access to an LDAP (Lightweight Directory Access Protocol) server,
follow the steps below. If you are creating users manually, go to Step 3.
a. Go to the LDAP service settings.
b. If you know the user domain enter the information required, or scan for
LDAP servers on the network and select Use detected LDAP servers for
ConductIP to use them. The additional LDAP servers are listed.
c. Click Save.

Step 3.

Go to the Users settings.
More info: If this is the first time you are creating ConductIP users, yourAdministrator account (created at initial log in) will be the only account listed
in the table. Otherwise, all the users with access to the ConductIP should belisted.

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Step 4.

Click Add.
The Create a new user window opens.

a. Enter the user’s personal information.
b. Select the user’s ConductIP Role.
c. Select the LDAP or LOCAL authentication method. If you select LDAP,
enter the username that corresponds to the user’s LDAP server (the LDAP
server verifies the password). If you select LOCAL, provide a password foryour new user.
d. Click Ok.

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Step 5.

Verify that your new user is on the list.

Result of this task: Your new user is created and has the credentials associated to their role.
When done, remember: With your users created, you can quickly activate/deactivate theiraccounts, edit their information, change their passwords, or choose which user groups they
belong to from this list.

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| 24 |Creating user groups
User groups allow Administrators and Super operators to assign multiple users to a room
simultaneously (see Assigning users and user groups to rooms). When you create a user, you will
add them to either the Operator or Super Operator group, depending on their role. However, asa Matrox ConductIP Administrator, you can also group users together who will access the samerooms, regardless of their roles.
To create a new user group:
Step 1.

Go to the ConductIP User management settings.

Step 2.

Go to the User groups settings.

Step 3.

Click Add.
The Create a user group window opens.

a. Enter a user group name.
b. Click Ok.
Step 4.

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Step 5.

Click the more options menu () and select Edit users list.

The Modify user list window opens.

a. Hold the Ctrl key and select users in the Available list.
b. Click Add > to move users to the Assigned list.
c. Click Save.
Step 6.

Verify that the users are in the user group.

Result of this task: Your new user group is created and it includes the users you selected.
When done, remember: With your user group created, from this list you can edit the groupname, modify the list of users included in the group, or delete the group.

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Assigning users and user groups to rooms
As a Matrox ConductIP Administrator, you will be able to see all the rooms that were createdon your ConductIP. Other users will only have access to the rooms they are authorized tomanipulate. You can assign authorized users to a room as individuals or as part of a user group.
Both Administrators and Super operators can assign users to rooms. However, Super operators
can only assign users to the rooms they themselves are authorized to use.
To assign users to a room:
Step 1.

Go to the ConductIP Rooms page.

Step 2.

Click on a room

Step 3.

Click (

Step 4.

Click Assign users.

) directly above the Rooms list.

The Assign users to room window opens.

a. Hold the Ctrl key and select groups in the Available groups list.
b. Click Add > to move the user groups to the Assigned groups list.
You can also double-click a group in the Available groups list to move itto the Assigned groups list. To remove groups from the room, selectthem in the Assigned groups list and click < Remove.
c. Hold the Ctrl key and select individual users in the Available users list.
You only need to select users who are not included in the groups that wereassigned.
d. Click Add > to move the users to the Assigned users list.
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Assigned users list. The user who creates a room is assigned to it bydefault. To remove users from the room, select them in the Assigned
users list and click < Remove.
e. Click Assign.
Step 5.

In the Properties panel, verify that the authorized users and groups are
assigned to the room.

Result of this task: Authorized users and user groups are assigned to the selected room.
When done, remember: Only the users and user groups you have assigned to the room will beable to see that room. You can modify the list of authorized users and groups at any time.

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CHAPTER 4
Using Matrox ConductIPThis chapter includes the following topics:•

About the Matrox ConductIP User Interface•

Creating rooms•

Adding groups and devices to rooms•

Creating panels•

Connecting senders and receivers•

Creating connection presets (salvos)

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About the Matrox ConductIP User Interface
You control and configure the Matrox ConductIP via a web-based user interface that you accessthrough a web browser.
Here are some quick concepts to understand about the user interface:•••

The user interface is split into two main work areas: Rooms (see About Rooms) andPanels (see About Panels).
There are three types of users for ConductIP: Administrators, Super operators, andOperators. Each type of user has different responsibilities and tasks which will be discussed in later sections.
As a browser-based user interface, ConductIP can be used on many different operating
systems and devices. However, there are certain requirements that you should be awareof before you begin using ConductIP (see Supported web browsers).

ConductIP’s notifications log and main menu are at the top-right. From the main menu you canaccess information about the ConductIP as well as general functions, depending on your role.

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| 30 |The Notifications panel logs any events that have occurred (e.g. deleted rooms, lost connections, etc). Events can be filtered by time period or by their warning status. New notifications
are those that have happened since the last time the log was checked. When details are available,
click ( ) to see them in the Properties panel.

About Rooms
Matrox ConductIP uses the concept of a “room” to show the senders and receivers that can be
manipulated by users. Administrators and Super operators can create, edit, and delete rooms,
and populate those rooms with devices and groups of senders and receivers. They can also
assign the users and user groups that will manipulate items in the room.
ConductIP rooms do not necessarily represent physical places in the real world. They are simply a way of grouping senders and receivers together for an operator. A room’s devices andgroups of senders and receivers can literally be in the same room (such as a server room), or
they could be miles apart in completely different locations.
For example, to illustrate how this concept works, here is a Rooms page called John’s room that
contains a variety of devices and groups:

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Image A. John’s Rooms page

1. These are the rooms that Administrators or Super operators have created for this ConductIP. Although all the rooms are visible, for the purposes of this example, we willassume that John will only manipulate his own room and the resources in it.
2. These options allow John to change the view of the items in the room (e.g. zoom, scale
to fit, etc), and to change the behavior of his mouse when selecting items (e.g. grab,
select all, etc).
From the options menu on the right ( ), John can reorganize some or all items in theroom, edit a selected item’s properties or delete it, or show/hide the selection tools or
minimap.
3. These are the senders available to John. There are three (3) sender devices (Audio generator, ConvertIP_1, ConvertIP_2), and one (1) sender group (Tx_Group1).
4. These are the receivers available to John. There is one (1) receiver device (Device_Multiviewer) and one (1) receiver group (Rx_Group1).
5. The minimap gives John an overall view of the room. He can draw an outline in theminimap or click and drag the dotted outline to focus on specific devices, or quickly
identify issues when they flash in red.
6. These options allow John to customize the view of the device bin, locate a specific itemin the room, and filter on the items that he wants to see. From the submenu ( ), John
has additional options for manipulating the items in the device bin.
By mousing over any individual
item in the device bin, more options
become available. The options thatappear depend on the type of item.
Tooltips are provided to describe
what each option does.
7. This is the device bin. All the devices and sender/receiver groups that are visible on the
network are shown here. Administrators and Super operators can drag and drop theones they want to include in John’s room.

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John’s room is essentially a visual representation of John’s ConductIP workspace. He canquickly see which senders and receivers are connected and if the connections are working (inthe image above, no connections have yet been made from the Panels page).
Now that John’s room has been set up by the Administrator or Super operator, some of thethings he can do in the room are:
•
•

•
•

•

Search for and view the details of other rooms. For example, John can see what’s happening in Jane’s room.
Search for and view the devices and sender/receiver groups on the network. From thedevice bin, John can see all the network NMOS resources visible to the ConductIP. He
does not have permission to add them to his room but he can see them.
View the connection status of the senders and receivers in his room. This is the mainfunction of the Rooms page.
Arrange the senders and receivers as needed for a better visual representation of theactual workspace. For example, in the image of John’s Rooms page above, senders are
positioned on the left and the receivers on the right. John can re-arrange these as
desired.
The right side of the Rooms page consists of the Properties panel, where John can view
information about the room and the items in the room. Administrators and Super
operators can edit properties in the panel.

John is now ready to make the needed connections in the Panels page (see About Panels).

About Panels
The Matrox ConductIP Panels page is where you make the connections between your senders
and receivers. You can think of this as a virtual switchboard that allows connections between
any available senders and receivers (devices, groups, or individual senders/receivers).
Before you can make connections from the Panels page, you must have a room created andpopulated with senders and receivers (see About Rooms). After the Administrator or Super
operator has created and populated the room, you have several different ways to connect senders and receivers (see Connecting senders and receivers).
To continue with the example of John’s room from the About Rooms topic, this is the Panels
page that John sees, based on the room that was created for him.

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Image B. John’s Panels page (Side-by-side mode)

1. John can search for a specific panel. If John were an Administrator or Super operator,
he would have additional options. Tooltips are provided to describe each option.
2. John can search for senders and receivers, and adjust the view of the page (e.g. zoom
in/out, scale to fit, etc). John can also expand or collapse devices and groups as neededto access individual flows.
–

Click

once to expand all devices. Clickto collapse them.

–

Click
twice to expand all groups. Click
twice to collapse all groups and devices.

–

Mouse over any individual device or group to
expand or collapse it. It will take a second for the
expand/collapse icon to appear.

once to collapse back to devices, or

3. John can view senders and receivers in Matrix mode or Side-by-side mode. Depending on the number of senders and receivers available, one mode may be easier thananother to help visualize and make the connections (see Connecting senders and receivers). In this example, John is using Side-by-side mode, but he can switch between
modes at any time as needed (see Panel viewing options).
4. These are John’s available senders (Tx_Group1 is selected).
5. These are John’s available receivers (Rx_Group1 is selected).
6. The subpanel is where John makes the connections between senders and receivers. In
this subpanel, Tx_Group1 will be connected to Rx_Group1. John can also choose how
to select senders and receivers (Multi-select mode or Single-select mode). For more
information on connections, see Connecting senders and receivers.
7. John can filter the senders/receivers by type of flow:–() Shows senders/receivers with all flows.

–() Shows senders/receivers with Video only.

–() Shows senders/receivers with Audio only.

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| 34 |–(

) Shows senders/receivers with Data only (ancillary data).

–() Shows senders/receivers with video, audio, and ancillary data mixed
together in a single flow (i.e. muxed or multiplexed).

8. This is the connection toolbar. When John selects his senders and receivers, this iswhere he makes the connections (i.e. he “takes” the sender data he wants). For more
information on connections, see Connecting senders and receivers.
9. The Salvos panel lets John manage device connection presets. For more information,
see Creating connection presets (salvos).
10. The Properties panel lets John see the status of whatever he clicks on in the main page(e.g. room, device, group, etc).

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| 35 |Creating rooms
Matrox ConductIP Administrators and/or Super operators must create rooms for their Operators. A single room is available by default when you initially start Matrox ConductIP. A room
contains the individual senders and receivers, or groups of senders and receivers, that authorized users can route in the Panels page (see Connecting senders and receivers).
For more information about ConductIP Rooms and how they are used, see About Rooms.
To create a room:
Step 1.

Go to the ConductIP Rooms page.

Step 2.

Click the Create room button (Step 3.

In the Create room window, enter the information for the room.

Step 4.

Click Ok.

).

Result of this task: Your new room is created and will appear in the list of rooms.

Additional room options
Administrators and Super operators have additional room options. From the ConductIP
Rooms page, click on a room and then click () directly above the Rooms list.
•

Edit (•

Assign users ( ): Assign users and user groups to a room (see Assigning users anduser groups to rooms).

•

Duplicate ( ): Quickly create a new room with the same senders and receivers in it(i.e. clone a room).

••

Delete ( ): Delete the selected room.
Show my rooms: (Administrators only) See only the rooms that are assigned to themin the Rooms list.

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Adding non-NMOS senders to ConductIP
You can add non-NMOS senders to ConductIP using a dummy NMOS device as a proxy. This
proxy implements the essential features to be compatible with NMOS, but it provides the SDP
data of the non-NMOS sender.
Each proxy device can host multiple proxy senders. When creating a proxy sender, you must
provide the SDP data of the non-NMOS device. The proxy device and its senders do not communicate with the non-NMOS devices.
NOTE Proxy senders must have valid SDP data. If you modify the configuration of the nonNMOS device, you must also update the SDP data in the proxy sender.
To create a proxy device:
Step 1.

In the Device bin, click (Step 2.

In the Add a proxy device window, enter a label and description for thedevice, and select an icon.

Step 3.

Click the Add a proxy sender button (Step 4.

In the Add a proxy sender window, enter a label for the sender.

Step 5.

Click Upload to add a SDP data file. Alternatively, cut and paste the SDP data
into the text box.

Step 6.

Click Ok. The sender is added to the sender list.

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Step 7.

Add other proxy senders to the device as needed.

Step 8.

Once all senders have been added, click Ok.

Result of this task: Your new proxy device is created.
When done, remember: Once you've created your proxy devices, you can use the Proxy filter inthe Device bin to quickly locate them. To access modification or removal options, mouse over adevice. You can edit the proxy device information, including the SDP data, in the Properties
panel.

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Adding groups and devices to rooms
After creating a room, Administrators and Super operators must add sender and receivergroups and devices to the room so that Operators can perform their routing tasks. The sender/
receiver groups and devices are available from the device bin.
To add a device or group to the room:
Step 1.

Go to the ConductIP Rooms page.
More info: The device bin at the bottom of the page contains all the sender andreceiver devices that ConductIP can see on the network via the NMOS registry.

Step 2.

Select a room from the Rooms list.

Step 3.

From the device bin toolbar, search for items (), filter for items (), locatean item in the room ( ), expand all devices ( ), collapse all devices ( ),or see other options ( ) to help you find the senders and receivers you want.
You can also edit the device properties.
More info: To see additional
options for individual
devices or groups, mouseover a device or group andthe options icon will appear.
Tooltips are provided todescribe each option.
Step 4.

Drag and drop items from the device bin to the room area to make them available for your Operators.
More info: When a device or group is already in the room area, it will be displayed in the device bin with a checkmark. If the device or any group within it
is already in the room, it cannot be dragged to the room area.

Step 5.

Repeat for all the senders and receivers you need.

Result of this task: The room is ready for your Operators.
When done, remember: You must assign Operators to the room before they can use it. For more
information, see Assigning users and user groups to rooms.

Additional room area options
Once items have been added to the room, click (•) above the room area for more options.

Reorganize all items in room ( ): You can automatically arrange all items in theroom by senders/receivers and their connections.

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Reorganize selected items ( ): You can automatically arrange selected items in theroom by senders/receivers and their connections.

•

Edit properties ( ): Administrators and Super operators can edit the properties of a
selected item, including the item label, description, and icon.

•

Remove from room ( ): Administrators and Super operators can remove all
selected items from the room.
Show selection tools: You can activate this option to show the selection tools in thepanel area toolbar.
Open minimap: You can activate this option to open the minimap in the room area.

••

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| 40 |Creating panels
Matrox ConductIP automatically creates a panel each time a room is created, but Administrators and/or Super operators may need to create additional panels for their Operators. A panel iswhere the connections between the senders and receivers are made.
For more information about ConductIP Panels and how they are used, see About Panels.
To create a panel:
Step 1.

Go to the ConductIP Panels page.

Step 2.

Click the Create panel button (Step 3.

In the Create panel window, enter the information for the panel and specify
which room it is associated to (e.g. create “John’s panel” and associate it to“John’s room”).

Step 4.

Click Ok.

).

Result of this task: Your new panel is created and the senders and receivers in the room associated to it will appear.

Additional panel options
From the ConductIP Panels page, click on a panel and then click (els list for more panel management options.

) directly above the Pan-•

Group by rooms: You can associate rooms to more than one panel. Grouping them byrooms will help you visualize which rooms are associated with which panels.

•

Edit ( ): Administrators and Super operators can edit the selected panel’s name and/or description.

•

Delete (Part # V11550-301-0200): Administrators and Super operators can delete the selected panel.

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Panel viewing options
From the ConductIP Panels page, select a panel and then click (viewing options.
•
•
•
•
•

•

) on the right for more

Matrix mode: You can select this option to view the panel in matrix mode.
Side-by-side mode: You can select this option to view the panel in side-by-side mode.
Flip senders and receivers: When in Matrix mode, you can activate this option totranspose the matrix layout.
Hide offline items: You can select this option to hide offline devices from the panel.
Ignore receiver constraints: You can select this option to ignore device constraints for
all receivers in the panel. When enabled, the ConductIP will try to connect to the elements even if they seem incompatible. The receivers will return an error if they cannot
perform the connection.
Deactivate unused senders: You can select this option to automatically deactivate
senders that will no longer be in use once a Take or a Disconnect operation is done oronce a salvo is applied.

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Connecting senders and receivers
The senders and receivers in your Rooms must be connected to each other from the Panels
page for the streaming flows to function.
Although your real-world setup will likely be more complex than what is shown here, this simplified example will help you understand the connection process. After you understand how it
works, you can connect as many senders to as many receivers as needed.
In this example, the ConductIP Administrator has created a room called Karen’s room with one
sender group and two receiver groups. Two receiver groups are being used to show the optional
queuing feature.
Image A. Karen’s room

With Karen’s room already created by the Administrator or Super operator, connect your senders and receivers as follows:
Step 1.

Go to the ConductIP Panels page. Karen’s panel appears in Matrix mode or in
Side-by-side mode.
More info: Both views are shown below, but this procedure will continue todescribe the steps using Matrix mode. You can switch between modes at any
time as needed.

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Image B. Karen’s panel in Matrix mode

Image C. Karen’s panel in Side-by-side mode

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Step 2.

In Matrix mode, click the crosspoint (i.e. the rectangle that corresponds to theintersection) of Tx_Group1 and Rx_Group1. The senders and receivers willappear in the subpanel below the main panel area.

Step 3.

Click Queue to queue this connection. If you prefer to apply it right awayrather than queuing it up, go directly to Step 6.
More info: When a connection is queued, the colored flow indicators change
from a solid color to a Play button and the Take button turns green.
More info: You can also execute takes immediately by toggling Direct to the
ON position, in which case the take will be applied the moment you click on
the crosspoint connection. You will not be able to queue connections if you
use this option.

Step 4.

Click the crosspoint of Tx_Group1 and Rx_Group2.

Step 5.

Click Queue to queue this connection.

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Step 6.

Click Take to apply your connection(s) or click Reset to purge all queued connections and start over. A “Take” should also clear any unconnected receivers.

Result of this task: The sender and receiver connections are applied and you can go to Karen’s
room to see the flows. You can click Disconnect at any time to disconnect the sender andreceiver flows.
Image D. Karen’s room with senders and receivers connected

Connecting individual sender and receiver flows
The connection options with ConductIP go beyond connecting sender groups to receivergroups. You can also perform breakaway connections (i.e. send individual flows to different
receivers).
For example, you can have a typical sender group of video, audio, and ancillary data send eachof those individual flows to a different receiver. To illustrate this, we will add an extra receivergroup to Karen’s room and send a flow to each (video to Rx_Group1, audio to Rx_Group2, andancillary data to Rx_Group3).

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Image E. Karen’s room with three receiver groups

To connect Karen’s sender flows to their receivers:
Step 1.

Go to the ConductIP Panels page.
Karen’s panel appears (Matrix mode shown).

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Step 2.

Click the crosspoint of Tx_Group1 and Rx_Group1. The senders and receivers
will appear in the subpanel below the main panel area.

Step 3.

In the subpanel, choose Single select mode then click the video flow under
Tx_Group1. This will select that individual flow.

More info: When you click the sender flow, the compatible receiver is automatically selected and a green label will appear above it to show the connectionthat will be made when you click Take.

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Step 4.

Click Take.
The video sender flow from Tx_Group1 is now connected to the video
receiver Rx_Group1.

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Step 5.

As you did with the video flow, connect the audio flow from Tx_Group1 to
Rx_Group2, and the ancillary data flow from Tx_Group1 to Rx_Group3.
Karen’s panel should now look like this:Karen’s room should now look like this:Result of this task: As you can see in Karen’s room, each receiver now has its own flow connected to it. Video (blue) is going from Tx_Group1 to Rx_Group1, audio (green) is going from
Tx_Group1 to Rx_Group2, and ancillary data (yellow) is going from Tx_Group1 to Rx_Group3.
When done, remember: The flow colors can be changed (see User interface), and you can filter
your subpanel view according to each type of flow, which will help you view all your individual
connections (see About Panels). You can also execute takes immediately by toggling Direct to
the ON position, and Disconnect any of your sender/receiver connections at any time.

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| 50 |Creating connection presets (salvos)
In a real-world setup, you may need to change multiple connections simultaneously. Salvos (i.e.
connection presets) let you set up multiple connections between senders and receivers that you
can then apply all at once. You can save these configurations and use them whenever necessary,
avoiding the need to reconnect them in the subpanel each time. While each panel has its own
salvos, you can transfer them between panels if needed.
When you create a ConductIP panel, it comes with a default salvo: No connections. If you activate this salvo, it disconnects all panel connections.
In this example, the ConductIP Administrator has created a room called Jane’s room with various devices and sender/receiver groups.
Image F. Jane’s room

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With Jane’s room already created by the Administrator or Super operator, create a salvo as follows:
Step 1.

Go to the ConductIP Panels page. Jane’s panel appears in Matrix mode.

Image G. Jane’s panel in Matrix mode

Step 2.

Connect your senders and receivers as needed (see Connecting senders andreceivers).

Step 3.

In the Salvos panel, click (Step 4.

In the Create salvo window, enter the following information:

Part # V11550-301-0200) to create a new salvo.



Salvo label: Each salvo must have a unique label or name.

Contents: Select Current connections if you made your connections in
Step 2. You can also create a salvo that contains Queued connections orcreate an Empty salvo. You can edit your salvo later if needed.

Connection mode: Select Exclusive mode to override all panel connections when you execute a take, leaving only your salvo connections. SelectMerge mode to merge your salvo connections with any existing connections. You can change the mode later if needed.

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Step 5.

Click Ok to create the salvo.
More info: The typical video, audio, and VANC colored indicators appear as
Play buttons when they belong to a salvo.

Result of this task: You have created your salvo, and it has been added to the list of salvos thatyou can apply to the panel.
When done, remember: Salvos work like any other queued connections. You can click Take to
execute the salvo or it will be executed immediately if Direct is on. To disconnect all connections at once, apply the No connections salvo.

Additional salvo options
There are several options in the Salvos panel. All include tooltips for more information.
•

Salvo drop-down list: You can select a salvo to automatically queue its preset connections. When a salvo is queued and/or applied, the colored indicators for the flows thatare included in the salvo will be squares and the Take button appears green.

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Import salvos ( ): You can import a copy of a single salvo or multiple salvos fromanother panel. Only the connections that use devices that are in your panel will be carried over. When you modify an imported salvo, it will not affect the original.

•

Save salvo (•Save salvo as ( ): You can create a new salvo by modifying an existing one and saving it with a different label and description.

•

Delete (•Remove connections ( ): You can remove selected connections from the salvo. Thischange is not automatically saved.

•

Reset connections ( ): You can reset the salvo connections to remove them from thequeue.
Mode drop-down list: You can change the salvo mode. This change is not automatically saved.

•): You can save a modified salvo.

): You can delete a selected salvo.

Modifying a salvo’s preset connections
Once a salvo is created, you can select it in the drop-down list to see its preset connections in
the Salvo panel. From there, you can modify the salvo by adding or removing connections.
Just like in the panel area, you can mouse over an individual device or group to expand or collapse it.
Image H. Expanded preset connections in the Salvo panel

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Modify a selected salvo as follows:
Step 1.

Add connections.
a. Click a crosspoint in the panel area.
b. Click Queue.
More info: An asterisk appears beside the salvo label to indicate that its connections were modified.
The queued connection will appear in the Salvo panel.

Step 2.

Remove connections.
a. In the Salvo panel, select the connections to be removed. Use Ctrl + click
to select multiple connections.
b. Click Remove connections ().

More info: An asterisk appears beside the salvo label to indicate that its connections were modified.
Step 3.

Click Save salvo (Step 4.

Verify that the modifications were saved.

).

a. Click Reset connections ().

b. Select the salvo from the drop-down list to see its connections.
Result of this task: The salvo’s connections have been modified.

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CHAPTER 5
Matrox ConductIP Settings ReferenceThis chapter includes the following topics:•

System•NMOS•

Security•

User management•

Application•

User interface•

Guided tours•

Support•

About

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SystemThis section describes the System settings in Matrox ConductIP.
Setting

Description
Date and time

Current server time

The current server time of your ConductIP.

Time zone

Select the time zone of the ConductIP MRA.
Manual: Specify a date and time for the
ConductIP MRA. This disables time synchronization with an NTP server.
Auto (NTP): Specify a primary and secondary NTP server for time synchronization. If
needed, use the Test button to check theconnection with the server. The connection
status is indicated on the right.

Clock mode

Network configuration

Current configuration

Display the current network configurationof the ConductIP, including IP address, Subnet mask, Gateway, MAC address, Searchdomains, and DNS servers.
Hostname: Specify a name for the ConductIP. This name will be broadcast on the network.
If you choose a name that is already being
used on the network, ConductIP will automatically add a numbered suffix to differentiate between them (e.g. ConductIP-1,
ConductIP-2, ConductIP-3, etc).

Network configuration

Search domains: Enter the searchdomain(s) to resolve DNS searches to a Fully
Qualified Domain Name. You can use spaces
to separate each domain if you enter morethan one.
DNS servers: Enter the IP addresses of your
DNS server(s). You can use spaces to separate each address if you enter more than one.

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Setting

Description
DHCP: Select DHCP if you are connected toa DHCP-enabled network. The DHCP network will assign the ConductIP’s IP address.

Protocol

Static IPv4: If you use a static IP address
instead of DHCP, you must enter the related
information (e.g. IP address, Subnet mask,
etc).
RebootReboot the Matrox ConductIP Media
Routing AppliancePart # V11550-301-0200

Reboots the ConductIP MRA.

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| 58 |NMOS
This section describes the NMOS settings in Matrox ConductIP.
Setting

Description

System parameters configuration (IS-09)
Matrox ConductIP IS-09 registry

mDNS advertisement

Enable to activate the ConductIP internal
NMOS registry. This is enabled by default.
Enable to broadcast the ConductIP internal
NMOS registry on the network under themulticast DNS protocol. This resolves hostnames to IP addresses within networks that
do not include a domain name server.
NOTE Multicast DNS publication only
works with devices on the same subnet.

ProtocolSelect the security level of communicationthat the ConductIP internal NMOS registry
will use: HTTP (unsecured) or HTTPS(secured).

Priority

Priority values from 0 to 99 correspond toan active NMOS Registration API, with 0
being the highest priority. Values of 100 andover are reserved for development work to
avoid conflicts with a live system.

Heartbeat interval

Defines how often nodes should perform aheartbeat to maintain their resources in theRegistration API.

PTP announce receipt timeout

Defines the number of announce intervals
that must pass before declaring a timeout.

PTP domain number

Defines the PTP domain number.

Internal registry configuration
Matrox ConductIP registryPart # V11550-301-0200

Enable to activate the ConductIP internal
NMOS registry. This is enabled by default.

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Setting

mDNS advertisement

Description
Enable to broadcast the ConductIP internal
NMOS registry on the network under themulticast DNS protocol. This resolves hostnames to IP addresses within networks that
do not include a domain name server.
NOTE Multicast DNS publication only
works with devices on the same subnet.

ProtocolSelect the security level of communicationthat the ConductIP internal NMOS registry
will use: HTTP (unsecured) or HTTPS(secured).

Priority

By default, ConductIP is set to 99 as a priority and will function as the redundant
NMOS server if other servers become
unavailable. Lower values indicate a higher
priority (e.g. “1” is the highest priority).

Expiry interval

Defines the time lapse after which a resourceis removed from the library when there is noheartbeat detected.
Registry selection

Connection status

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Displays the IP address and connection status of the registry currently in use, and indicates if the connection is secure (i.e. http or
https). If you see an Invalid certificate icon,
click on it to add the certificate to the registry list.

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Setting

Description
Internal: Use the internal ConductIP
NMOS registry. This option is only available
if the ConductIP registry is enabled.
Manual: Specify an NMOS registry to use by
selecting the protocol and entering the IP
address, query port, and registration port of
the registry server.

Registry selection mode
Automatic: Automatically selects a registrythat is discovered on the network according
to priority. The available registries willappear in the Registry list where you can
see their connection status and expand eachfor more information. You may need to
specify a search domain for the registries toappear in the list.

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SecurityThis section describes the Security settings in Matrox ConductIP.
Setting

Description
Server certificate

Install server certificate

Install the certificate to use for secure communication. For more information, see"Managing ConductIP certificates" onpage 17.

Download Root CA

Download the ConductIP Root CA certificate to your computer.

Remove certificate

Remove the current certificate installed on
the server. An internal Root CA certificate
will be used instead. A reboot is required
after removal.
Trusted certificates

Add

Add a certificate that has been previously
saved to your computer. This recognizes asecure connection. For more information,
see "Managing ConductIP certificates" onpage 17.

Trusted certificates

List of trusted certificates that have been
added to your ConductIP.

Remove certificate

Remove the current certificate installed on
the server.
Exceptions: Add a list of hosts that ConductIP will ignore when validating trusted certificates.

Trusted certificates validation
Disable certificate validation: Disables
checking so ConductIP will not validate certificates for any host.

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User management
This section describes the User management settings in Matrox ConductIP.
Setting

Description
LDAP service

Search domains

Enter the domain name of your LDAP
(Lightweight Directory Access Protocol)server if available.

Default user domain

The default user domain to use when communicating with the LDAP server. This is
only used when the user does not specify adomain in the login dialog.
Scan LDAP servers: Click Scan to perform
a search of LDAP servers.

LDAP servers

Use scanned LDAP servers: Select to allow
ConductIP to search the network for LDAP
servers automatically.
Additional LDAP servers: Enter additional
LDAP server names, IP addresses, and ports.
Users

Search users

Enter the keyword term to search for within
the list of current users.

Add

If you are the Administrator, you can add
new users and select their roles. For more
information, see "Creating user accounts" onpage 21.

Users list

Administrators can deactivate users, change
their roles, choose their authentication
method, edit their information, change theirpasswords, and choose their user groups.
They can also delete users.
User groups

Search user groups

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Enter the keyword term to search for within
the list of user groups.

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Setting

Description

Add

Administrators can create a group and add
users to it. For more information, see "Creating user groups" on page 24.

User groups list

Administrators can change the group name,modify the list of users in the group, anddelete the group. The default Operator andSuper operator groups are updated automatically and cannot be modified or deleted.

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| 64 |

Application
This section describes the Application settings in Matrox ConductIP.
LicensesYour ConductIP product key.

Product key

Download system token

Downloads the system token file to thedownload directory of your computer. You
send this file to Matrox Video to get back alicense file (.lic) to activate the full ConductIP license.

Install license

Select and install the license file obtained
from Matrox Video. The current license
usage is also displayed at the bottom-right of
the ConductIP application.

Installed licenses list

List of licenses that have been installed onyour ConductIP. Click on a license to see a
description as well as its installation andexpiration dates.
Software update
Your ConductIP software version.

VersionBrowse to an update file to update the ConductIP. You will need to obtain an update
file from Matrox Video. For more information, see "Updating Matrox ConductIP" onpage 19.

Upload an update package

Web application

Install as a Progressive Web Application(PWA)

Installs ConductIP as a progressive web
application so you can run it from yourdesktop rather than through your web
browser. This option is only available if you
have installed the root CA in your web
browser.

Database
Clear all database events
Import a data file into the database

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Clears all database event messages.
Imports a ConductIP data file into the database.

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Export content of the database to a file

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Exports the current database to the download directory of your computer.

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User interface
This section describes the User interface settings in Matrox ConductIP.
Setting

Description
Date and time

Current time

The current time of your ConductIP.

Date format

Change the way the date is displayed.

Time format

Change the format to 12- or 24-hour clock.
Theme
Change the look of the user interface.

Color theme

Workspace
Reset the application windows and areas totheir factory default settings

Reset the look of the user interface to factory
default settings.

ColorsMedia colors

Change the colors used for the video, audio,
and ancillary data device media components. Click Default at any time to reset tofactory default settings (i.e. blue, green, yellow).
Connection wire

Connection wire settings

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Change the look of the virtual wires connecting devices in the user interface. Click
Default at any time to reset to factory
default settings.

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Guided tours
This section describes the Guided tours settings in Matrox ConductIP.
Setting

Description
Guided tours

Overview of the most importantconfiguration settings

See an overview of the most important settings to configure before using ConductIP.

Overview of the basic features

See an overview of ConductIP’s core features.

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SupportThis section describes the Support settings in Matrox ConductIP.
Setting

Description

Contact us

Link to the Matrox Video Contact Support
web page that includes all technical support
resources.

Download a diagnostic data file

Exports a snapshot of the system’s current
configuration to the download directory of
your computer. The snapshot includes system logs and is typically used for troubleshooting by Matrox Video technical support.

Open the Matrox ConductIP Installationand User Guide

Opens the Matrox ConductIP Installationand User Guide.

Open debug ports for technical support

Only to be used when approved by Matrox
Video technical support during a support
session.

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About
This section describes the About settings in Matrox ConductIP.
Setting

Description

Software version

The current ConductIP software version.

Product key

The ConductIP product key.

OS version

The ConductIP operating system version.

End-user license agreement

See the end-user license agreement.

Third-party software notices

See the list of third-party licenses for thesoftware packages that ConductIP uses.

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AppendixA

Troubleshooting Matrox ConductIPThis appendix includes the following topics:•

Using the Matrox ConductIP recovery application•

Common issues

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Using the Matrox ConductIP recovery application
The Matrox ConductIP MRA includes a local application that you can use for troubleshooting.
To access the application, you will need to use a monitor, mouse, and keyboard to physicallyconnect to the ConductIP MRA. For more information, see the section Logging in locally to the
ConductIP MRA.
IMPORTANT It is recommended that you only use the recovery tools when guided byMatrox Video technical support staff.

Tool

Description

StatusShows you the current and previous ConductIP software versions that are installed
on your ConductIP MRA.

Start ConductIP

Launches the latest ConductIP software version that was installed on your ConductIP
MRA, as well as your current database of
settings, users, rooms, panels, and salvos.

Start previous ConductIP

Launches the previous ConductIP software
version that was installed on your ConductIP MRA, with your database of settings,
users, rooms, panels, and salvos as it was at
the time of your last update.

Configure network settings

Allows you to change the network settings.

Create Administrator accountAllows you to create an Administrator
account.

Restore to factory

RebootPart # V11550-301-0200

Resets your ConductIP MRA software andsettings to the manufacturer default (i.e. thesoftware and settings that were installed
when you received your ConductIP MRA).
When you restore to factory default settings,
your databases will be deleted and you will
no longer be able to launch a previously
installed software version.
Reboots the ConductIP MRA.

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Common issues
Here are some common issues you may encounter when using Matrox ConductIP and possible
solutions for each.
Issue

Solution
Network connection

I cannot access ConductIP since I changed
my network settings.

You may have entered the wrong network
settings. You will need to connect directly to
the ConductIP MRA and change them via
the Recovery Tools application. You can alsofind the IP address of the ConductIP MRA
using the ConvertIP Manager. Refer to theConvertIP Manager embedded help for
more information.

I’m stuck on the “waiting for server”
message.

There are three possible reasons for this:• You may have entered the wrong
network settings. You will need toconnect directly to the ConductIP
MRA and change them via the
Recovery Tools application.
• You may have switched the ConductIP to a static IP address while yourWeb browser is still using your
DHCP-assigned address. Open a
new browser window and enter the
new static IP address.
• You may have reinstalled a serverroot CA for the same server in yourWeb browser. Delete the cache fromyour Web browser then restart thebrowser.

NTP server connection
I still get the error message “NTP server
not found” even after I set the NTP time in
the ConductIP settings.

Part # V11550-301-0200

ConductIP may be set to a static IP address.
You can either set ConductIP to DHCP, or if
you want to keep it as a static IP, you need toproperly configure the DNS server. For more
information, see the System settings.

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Issue

Solution
Browser

My Web browser doesn’t display the Web
UI correctly.

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Verify that the web browser you are using is
officially supported (see Supported webbrowsers).

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| 74 |

Appendix

B

Matrox Software License Agreement

This appendix includes the following topics:•

Matrox Software License Agreement

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| 75 |

Matrox Software License Agreement(HEREAFTER REFERRED TO AS LICENSE)
THIS IS A LEGAL AGREEMENT BETWEEN THE LICENSEE AND MATROX GRAPHICS INC.
("MATROX") CONCERNING THE USAGE OF THE MATROX SOFTWARE. BY DOWNLOADING,INSTALLING, COPYING, ACCESSING, CLICKING ON AN "ACCEPT" BUTTON, OR OTHERWISE
USING THE SOFTWARE, THE LICENSEE AGREES TO THE TERMS OF THIS LICENSE. IF YOU ARE
ACCEPTING THESE TERMS ON BEHALF OF YOUR COMPANY, ORGANIZATION, EDUCATIONALINSTITUTION, OR AGENCY, INSTRUMENTALITY, OR DEPARTMENT OF THE FEDERAL GOVERNMENT AS ITS AUTHORIZED LEGAL REPRESENTATIVE, YOU REPRESENT AND WARRANTTHAT YOU HAVE FULL AUTHORITY TO BIND LICENSEE TO THESE TERMS. IF YOU DO NOTAGREE TO THE TERMS OF THIS LICENSE, PLEASE RETURN YOUR MATROX PRODUCT. IF THE
SOFTWARE WAS DOWNLOADED, DESTROY ALL COPIES OF THE SOFTWARE.
In this License "Software" refers to: any firmware, software, associated software components, media, printed
materials, and "online" or electronic documentation related to Matrox products, and any related updates or
upgrades thereto.
The Software is not sold, and instead is only licensed for use, strictly in accordance with this document. This
License does not cover the sale of hardware, since it may not necessarily be sold as a package with the Software. This License sets forth the terms and conditions of the Software license only.
Any Software provided to Licensee is the copyrighted work of Matrox and/or third party software suppliers(if any). The present License does not give Licensee any intellectual property rights to the Software or its
derivatives. The downloading and/or the use of any Software are subject to the following restrictions andlimitations:
LICENSES
If you are an end user, the “End User License” shall apply to you. If you are an original equipment manufacturer (OEM), the “OEM License” shall apply to you.
END USER LICENSE
1. Licensee may install the Software on an unlimited number of computers owned or leased by
Licensee in any location. The Software is subject to a restricted license therefore Licensee must use
the Software on a single computer owned or leased by Licensee at a time, in conjunction with andfor the purpose of, operating the Matrox hardware product. Use of the Software in conjunction
with non-Matrox products is prohibited and not licensed hereunder. Licensee shall also have theright to make one copy of the Software in any computer-readable or printed form for back-up orarchival purposes;
2. No right to recopy, publish, display, network, rent, loan, lend, assign, sell, distribute, license, sublicense, alter, modify, disassemble, de-compile, create derivative works or reverse engineer any Software in any manner whatsoever is hereby given, except as provided in this License. Violation may
result in severe civil and/or criminal penalties, as violators will be prosecuted to the maximum
extent possible;

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| 76 |

3. Licensee agrees to treat the Software as confidential information, and shall protect said informationby using the same degree of care Licensee uses to protect Licensee's own confidential information,
but no less than a reasonable degree of care, to prevent the unauthorized use, dissemination, disclosure or publication of such, or to use this Software to: (i) develop inventions directly derived from
confidential information to seek patent protection; (ii) assist in the analysis of Licensee's patents
and patent applications; or (iii) modify Licensee's existing patents or patent applications;
4. Licensee may only provide and disclose parts of the Software to third parties who have a need-toknow for the purpose of installation, service integration and/or support of said Software within
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the Software to permit the third party to accomplish his work provided that all such disclosures
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6. Notwithstanding any other provision in this License, if Licensee provides any ideas, suggestions or
recommendations to Matrox regarding the Licensed Software and/or Licensee's product ("Feedback"), Matrox is free to use and incorporate such Feedback in Matrox's products, without paymentof royalties or other consideration to Licensee;
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or patent notices in the Software.
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Licensee may reproduce and distribute the Software only as an integral part of or incorporated in Licensee's
product or as a standalone Software maintenance update for existing end users of Licensee's products,
excluding any other standalone products, subject to these conditions:
1. This Software is subject to a restrictive license therefore it is licensed for use only in conjunction
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is prohibited and not licensed hereunder;
2. No right to recopy, publish, display, sell, network, rent, loan, lend, distribute, license, sublicense,
alter, modify, disassemble, decompile, create derivative works or reverse engineer any Software inany manner whatsoever is hereby given, except as provided in this License. Violation may result insevere civil and/or criminal penalties, as violators will be prosecuted to the maximum extent possible;
3. Licensee agrees to treat the Software as confidential information, and shall protect said informationby using the same degree of care Licensee uses to protect Licensee's own confidential information,
but no less than a reasonable degree of care, to prevent the unauthorized use, dissemination, disclosure or publication of such, or to use this Software to: (i) develop inventions directly derived from
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agreement. At a minimum such license shall safeguard Matrox's ownership rights to the Softwareand such agreement shall contain similar terms and obligations;
5. Licensee may only provide and disclose parts of the Software to third parties who have a need-toknow for the purpose of installation, service integration and/or support of said Software within
Licensee's product. In such event, Licensee may only disclose the relevant and necessary parts ofPart # V11550-301-0200

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| 77 |

the Software to permit the third party to accomplish his work provided that all such disclosures
shall be subject to the terms and conditions of this License;
6. Notwithstanding any other provision in this License, if Licensee provides any ideas, suggestions or
recommendations to Matrox regarding the Licensed Software and/or Licensee's product ("Feedback"), Matrox is free to use and incorporate such Feedback in Matrox's products, without paymentof royalties or other consideration to Licensee;
7. Licensee shall not have the right to alter or remove any Matrox or third party copyright, trademark
or patent notices in the Software.
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There are inherent dangers in the use of any software available for downloading on the Internet and Matrox
cautions Licensee to ensure that Licensee completely understands the potential risks before downloading
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Licensee hereby acknowledges and agrees that this License, and all its terms and conditions, automaticallyapplies, without other notice, to future updates of the Software, firmware, BIOS, drivers and associated utilities.
In addition, certain third party intellectual property may be provided with or included in the Software. The
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thereto. Licensee acknowledges and agrees to comply with the terms of all applicable third party software
licenses if any. Please be advised that the terms and conditions of third party license agreements may be
updated from time to time. It is the responsibility of the Licensee to verify that the agreement listed is current and applicable. Please note that this list of third party licenses is not exhaustive and was determinedaccording to Matrox's understanding and to the best of its knowledge.
PRE-RELEASE LICENSE EXCLUSION: If you are using a version of the licensed Software that is designated, without limitation, as an alpha, beta, engineering sample, preliminary or early access version of the
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| 78 |COPYRIGHT
All title, including but not limited to copyrights, in and to the Software and any copies thereof are owned byMatrox or its suppliers. All title and intellectual property rights in and to the content which may be accessed
through use of the Software is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This License grants you no rights to use suchcontent. All rights not expressly granted are reserved by Matrox.
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THE SOFTWARE WILL BE CORRECTED. THE ENTIRE RISK ASSOCIATED WITH THE USE OF THE
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UNAUTHORIZED USE. THIS SOFTWARE IS NOT DESIGNED, INTENDED, AUTHORIZED OR WARRANTED TO BE SUITABLE FOR USE OR RESALE IN ANY TYPE OF SYSTEM OR OTHER APPLICATIONS RELATED TO, HAZARDOUS OR POTENTIALLY HAZARDOUS ENVIRONMENTS ORAPPLICATIONS REQUIRING HIGH-AVAILABILITY OR FAIL-SAFE PERFORMANCE, WHERE PERSONAL INJURY OR DEATH MAY OCCUR, SUCH AS MEDICAL SYSTEMS, LIFE SUSTAINING, LIFESAVING SYSTEMS, OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COM-

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| 79 |MUNICATION SYSTEMS, AIR TRAFFIC CONTROL, PUBLIC WORKS, WEAPONS SYSTEMS, OR
ANY OTHER APPLICATION IN WHICH THE FAILURE OF A PRODUCT COULD LEAD TO PROPERTY DAMAGE, ENVIRONMENTAL DAMAGE, OR PERSONAL INJURY. LICENSEE WILL NOT USE,
OR PERMIT TO BE USED, THE PRODUCTS FOR SUCH HIGH-AVAILABILITY, FAIL-SAFE OR CRITICAL APPLICATIONS AND FURTHER, LICENSEE AGREES TO INDEMNIFY, DEFEND AND HOLD
HARMLESS MATROX AND ITS MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS,
AFFILIATES, SUCCESSORS, ASSIGNS AND ITS THIRD PARTY SUPPLIERS FROM AND AGAINSTANY ACTION, SUIT, PROCEEDING, COST, EXPENSE, DAMAGES, AND LIABILITY (INCLUDING,
BUT NOT LIMITED TO, REASONABLE ATTORNEYS' FEES) ARISING OUT OF, OR RELATED TO,
THE BREACH OF LICENSEE'S OBLIGATIONS RELATED HERETO, EVEN IF SUCH CLAIM ALLEGESTHAT MATROX WAS NEGLIGENT REGARDING THE DESIGN OR MANUFACTURE OF THE SOFTWARE.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITIES FOR THIRD PARTY SOFTWARE INCLUDED WITH OR IN THE SOFTWARE. ALL THIRD PARTY SOFTWARE INCLUDED
WITH THE SOFTWARE IS PROVIDED ON AN "AS IS" BASIS. MATROX AND ITS THIRD PARTYSUPPLIERS MAKE NO WARRANTY TO LICENSEE, WHETHER EXPRESS OR IMPLIED, INCLUDINGWITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESSFOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, REGARDING ANY THIRD PARTY
SOFTWARE, OR ITS USE AND OPERATION ALONE OR IN COMBINATION WITH LICENSEEPRODUCTS. NEITHER LICENSEE, NOR ITS EMPLOYEES, AGENTS, OR DISTRIBUTORS HAVE ANYRIGHT TO MAKE ANY OTHER REPRESENTATION, WARRANTY OR PROMISE WITH RESPECT TO
ALL THIRD PARTY SOFTWARE INCLUDED WITH THE SOFTWARE. MATROX HAS NO OBLIGATION TO INDEMNIFY, DEFEND OR HOLD LICENSEE HARMLESS FROM AND AGAINST ANY
CLAIM THAT ANY THIRD PARTY SOFTWARE INFRINGES ANY THIRD PARTY PATENT, COPYRIGHT, TRADEMARK OR OTHER INTELLECTUAL PROPERTY RIGHT. LICENSEE WILL
PROMPTLY NOTIFY MATROX IN WRITING OF ANY SUCH CLAIM.
MATROX HAS NO OBLIGATION TO INDEMNIFY, DEFEND OR HOLD LICENSEE HARMLESSFROM AND AGAINST ANY CLAIMS OF INFRINGEMENT OF INTELLECTUAL PROPERTY THATREADS UPON OR IS INFRINGED BY A GENERALLY RECOGNIZED AUDIO, VIDEO, TECHNOLOGY OR PATENT STANDARD OR RECOMMENDATIONS, INCLUDING WITHOUT LIMITATION
AVC/H.264, IEEE 1394, JPEG, JPEG2000 AND MPEG-4.
IN ANY EVENT, MATROX'S TOTAL CUMULATIVE LIABILITY TO LICENSEE FOR ANY AND ALL
CAUSE OF ACTION SHALL BE LIMITED TO THE AGGREGATE OF ALL AMOUNTS PAID BY
LICENSEE TO MATROX, DURING THE TWELVE (12) MONTH PERIOD PRIOR TO OBTAINING AFINAL, NONAPPEALABLE JUDGMENT OR $50,000.00 USD, WHICHEVER IS LOWER. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
TERMINATIONThis License will automatically terminate if Licensee fails to comply with any of the terms and conditions
hereof. In such event, Licensee must destroy all copies of the Software and all of its component parts. Matrox
reserves the right to terminate this License without prejudice to any additional recourses Matrox may haveagainst Licensee if Licensee violates any of the terms and conditions of this License.
Matrox will not, by reason of the termination of this License, be liable for compensation, reimbursement or
damages on account of the loss of prospective profits on anticipated sales, or on account of expenditures,Part # V11550-301-0200

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investments, leases, or commitments in connection with the Licensee's business or goodwill or otherwise. If
Licensee commences or participates in any legal proceeding against Matrox then Matrox may, in its sole discretion, suspend or terminate all license grants and any other rights provided under this License during thependency of such legal proceedings.
MISCELLANEOUS
If any provision of this License is inconsistent with, or cannot be fully enforced under, the law, such provision will be construed as limited to the extent necessary to be consistent with and fully enforceable under
the law. This License is the final, complete and exclusive agreement between the parties relating to the subject matter hereof, and supersedes all prior or contemporaneous understandings and agreements relating tosuch subject matter, whether oral or written. This License may only be modified in writing signed by anauthorized officer of Matrox. Licensee agrees that it will not ship, transfer or export the Software into any
country, or use the Software in any manner, prohibited by the United States Bureau of Industry and Security
and shall fully comply with all United States and Canadian relevant export laws, restrictions or regulations
and any other applicable export and import laws.
Controlling Law. The validity, performance and construction hereof shall be governed by and interpreted inaccordance with the laws of the Province of Quebec. Both parties hereby irrevocably submit to the exclusive
jurisdiction of the Courts of the district of Montreal, Province of Quebec, Canada with regard to any disputearising out of or in connection with this License.
Additional information may be available on the Matrox website. If used, this site may contain other proprietary notices and copyright information, the terms of which must also be observed and followed.
The failure of Matrox to enforce at any time any of the provisions of this License, or the failure to require atany time performance by the Licensee of any of the provisions of this License, shall in no way be construed
to be a present or future waiver of such provisions, nor in any way affect the right of Matrox to enforce eachand every such provision thereafter.
Any and all articles and/or sections which by their nature are required to survive termination of this License
shall survive.
ANY INTERPRETATION OF THE CONTENTS, RIGHTS AND OBLIGATIONS OF THE CONTENTS
OF THIS NOTICE AND/OR MATROX WEB SITE SHALL BE INTERPRETED IN ACCORDANCEWITH THE LAWS OF QUEBEC.
Matrox reserves the right to change Software specification without notice. All intellectual property, including without limitation, trademarks and copyrights are the property of their respective owners and any unauthorized use thereof is strictly prohibited.
Copyright © 2017 Matrox. All rights reserved. Matrox is a trademark of Matrox Electronic Systems Ltd.
SLA08282017

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Legal and compliance

USA

FCC Compliance Statement
Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply withthe limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and canradiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause harmfulinterference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in whichcase the user will be required to correct the interference at his own expense.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void theuser’s authority to operate this equipment. The use of shielded cables for connection of the monitor to the card is required to meet FCC
requirements.
CANADA(English) Innovation, Science and Economic Development Canada
Remark for the Matrox hardware products supported by this guide These digital apparatus does not exceed the Class A limits
for radio noise emission from digital devices set out in the Radio Interference Regulation of Innovation, Science and Economic
Development Canada.

(Français) Innovation, Sciences et Développement économique Canada
Remarque sur les produits matériels Matrox couverts par ce guide Ce present appareil numérique n’émet aucun bruit
radioélectrique dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le Règlement sur le brouillage
radioélectrique édicté par Innovation, Sciences et Développement économique Canada.
UNITED KINGDOM

United Kingdom user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with Directive UK SI 2016 No. 1091
relating to electromagnetic compatibility for a Class A digital device. They have been tested and found to comply with EN55032/
CISPR32 and EN55035/CISPR35. In a domestic environment these products may cause radio interference in which case the user may
be required to take adequate measures. To meet UK requirements, shielded cables must be used to connect the monitor and otherperipherals to the card. These products have been tested in a typical class A compliant host system. It is assumed that these products
will also achieve compliance in any class A compliant system.

USA(English) FDA (Food and Drug Administration) requirements for Laser Products
Remark for the Matrox hardware products supported by this guide
21CFR Subpart J Class 1.

This product includes a 850 nm Laser Product compliant to

KOREA

A 급 기기 ( 업무용 방송통신기자재 )이 기기는 업무용 (A 급 ) 전자파적합기기로서 판 매자 또는 사용자는 이 점을 주의하시기 바라 며 , 가정외의 지역에서 사용하는 것을 목적으 로 합니다 .
EUROPE(English) European user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 2014/
30/EU for a Class A digital device. They have been tested and found to comply with EN55032/CISPR32 and EN55035/
CISPR35. In a domestic environment these products may cause radio interference in which case the user may be required to takeadequate measures. To meet EC requirements, shielded cables must be used to connect the monitor and other peripherals to the card.
These products have been tested in a typical class A compliant host system. It is assumed that these products will also achievecompliance in any class A compliant system.

(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive communautaire
2014/30/EU pour les unités numériques de classe A. Les tests effectués ont prouvé qu’elles sont conformes aux normes EN55032/
CISPR32 et EN55035/CISPR35. Le fonctionnement de ces produits dans un environnement résidentiel peut causer des interférences
radio, dans ce cas l’utilisateur peut être amené à prendre les mesures appropriées. Pour respecter les impératifs communautaires, lescâbles de connexion entre le moniteur ou autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans unsystème hôte typique compatible classe A. On suppose qu’ils présenteront la même compatibilité dans tout système compatibleclasse A.

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(Deutsch) Information für europäische Anwender – Konformitätserklärung
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen EC Direktive
2014/30/EU für ein digitales Gerät Klasse A. Sie wurden getestet und entsprechen demnach EN55032/CISPR32 und EN55035/
CISPR35. In einer Wohnumgebung können diese Produkte Funkinterferenzen erzeugen, und der Benutzer kann genötigt sein,
entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu entsprechen, müssen zum Anschließen des Monitors und anderer
Peripheriegeräte an die Karte abgeschirmte Kabel verwendet werden. Diese Produkt wurden in einem typischen, der Klasse A
entsprechenden, Host-System getestet. Es wird davon ausgegangen, daß diese Produkte auch in jedem Klasse A entsprechenden
System entsprechend funktionieren.

(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità
Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva CEE 2014/30/EU
elativamente ai dispositivi digitali di Classe A. Sono stati provati e sono risultati conformi alle norme EN55032/CISPR32 e EN55035/
CISPR35. In un ambiente domestico, questi prodotti possono causare radiointerferenze, nel qual caso all’utente potrebbe venire
richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, il monitor e le altre periferiche vanno collegati alla scheda
grafica con cavi schermati. Questi prodotti sono stati provati in un tipico sistema host conforme alla classe A. Inoltre, si dà per scontato
che questi prodotti acquisiranno la conformità in qualsiasi sistema conforme alla classe A.

(Español) Información para usuarios europeos – Declaración de conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la
directiva de la CE 2014/30/EU para dispositivos digitales de Clase A. Dichos dispositivos han sido sometidos a prueba y se hacomprobado que cumplen con las normas EN55032/CISPR32 y EN55035/CISPR35. En entornos residenciales, estos productos
pueden causar interferencias en las comunicaciones por radio; en tal caso el usuario deberá adoptar las medidas adecuadas. Parasatisfacer las disposiciones de la CE, deberán utilizarse cables apantallados para conectar el monitor y demás periféricos a la tarjeta.
Estos productos han sido sometidos a prueba en un típico sistema anfitrión que responde a los requisitos de la clase A. Se supone
que estos productos cumplirán también con las normas en cualquier sistema que responda a los requisitos de la clase A.

EUROPE(English) European user’s information – Directive on Waste Electrical and Electronic
Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.

(Français) Informations aux utilisateurs Européens – Règlementation des déchetsd’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/en/weee) pour l’information concernant le recyclage.

(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektro- undElektronikaltgeräten (WEEE)
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen.

(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed
elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.

FRANCE

Avertissement sur l’épilepsie
À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont susceptibles de faire descrises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières clignotantes ou d’éléments fréquentsdans notre environnement quotidien. Ces personnes s’exposent à des crises lorsqu’elles regardent certaines images télévisées ou
qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent apparaître alors même que le sujet n’a pas d’antécédent médical ou
n’a jamais été confronté à une crise d’épilepsie.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de conscience) en
présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre enfant
présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte de conscience, trouble
de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran. • Jouez àbonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez de préférence les jeux de vidéo sur
un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez de sommeil. • Assurez-vous que vous jouez dans
une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix à quinze minutes toutes les heures.
USA

FCC Compliance Statement
Remark for the Matrox hardware products supported by this guide This equipment has been tested and found tocomply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causesPart # V11550-301-0200

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harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna •Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected • Consult the dealer or an experienced radio/TV technician for help.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void theuser’s authority to operate this equipment. The use of shielded cables for connection of the monitor to the card is required to meet FCC
requirements.

Declaration of conformity of a Class B digital device according to the FCC rules
We, the Responsible Party Matrox, 2002 Ridge Road, Champlain, NY 12919 • Telephone: (514) 822-6000 (extension 2026) •Attention: Conformity Group Matrox
Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject tothe following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference
received, including interference that may cause undesired operation. Any question regarding this declaration should be forwarded tothe above coordinates.
CANADA(English) Innovation, Science and Economic Development Canada
Remark for the Matrox hardware products supported by this guide These digital devices do not exceed the Class B limits forradio noise emission from digital devices set out in the Radio Interference Regulation of Innovation, Science and Economic
Development Canada.

(Français) Innovation, Sciences et Développement économique Canada
Remarque sur les produits matériels Matrox couverts par ce guide Ces appareils numériques n’émettent aucun bruit
radioélectrique dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le Règlement sur le brouillage
radioélectrique édicté par Innovation, Sciences et Développement économique Canada.
KOREA

B 급 기기 ( 가정용 방송통신기자재 )이 기기는 가정용 (B 급 ) 전자파적합기기로서 주 로 가정에서 사용하는 것을 목적으로 하며 , 모든 지역에서 사용할 수 있습니다 .
EUROPE(English) European user’s information – Information on Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 2014/
30/EU for a Class B digital device. They have been tested and found to comply with EN55032/CISPR32 and EN55024/
CISPR24. In a domestic environment these products may cause radio interference in which case the user may be required to takeadequate measures. To meet EC requirements, shielded cables must be used to connect the monitor and other peripherals to the card.
These products have been tested in a typical class B compliant host system. It is assumed that these products will also achievecompliance in any class B compliant system.

(Français) Informations aux utilisateurs Européens – Informations sur la conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive communautaire
2014/30/EU pour les unités numériques de classe B. Les tests effectués ont prouvé qu’elles sont conformes aux normes EN55032/
CISPR32 et EN55024/CISPR24. Le fonctionnement de ces produits dans un environnement résidentiel peut causer des interférences
radio, dans ce cas l’utilisateur peut être amené à prendre les mesures appropriées. Pour respecter les impératifs communautaires, lescâbles de connexion entre le moniteur ou autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans unsystème hôte typique compatible classe B. On suppose qu’ils présenteront la même compatibilité dans tout système compatibleclasse B.

(Deutsch) Information für europäische Anwender – Konformitäts-Informationen
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen EC Direktive
2014/30/EU für ein digitales Gerät Klasse B. Sie wurden getestet und entsprechen demnach EN55032/CISPR32 und EN55024/
CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen erzeugen, und der Benutzer kann genötigt sein,
entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu entsprechen, müssen zum Anschließen des Monitors und anderer
Peripheriegeräte an die Karte abgeschirmte Kabel verwendet werden. Diese Produkt wurden in einem typischen, der Klasse B
entsprechenden, Host-System getestet. Es wird davon ausgegangen, daß diese Produkte auch in jedem Klasse B entsprechenden
System entsprechend funktionieren.

(Italiano) Informazioni per gli utenti europei – Informazioni sulla conformità
Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva CEE 2014/30/EU
relativamente ai dispositivi digitali di Classe B. Sono stati provati e sono risultati conformi alle norme EN55032/CISPR32 e EN55024/
CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze, nel qual caso all’utente potrebbe venire
richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, il monitor e le altre periferiche vanno collegati alla scheda
grafica con cavi schermati. Questi prodotti sono stati provati in un tipico sistema host conforme alla classe B. Inoltre, si dà per scontato
che questi prodotti acquisiranno la conformità in qualsiasi sistema conforme alla classe B.

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(Español) Información para usuarios europeos – Información sobre la conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la
directiva de la CE 2014/30/EU para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se hacomprobado que cumplen con las normas EN55032/CISPR32 y EN55024/CISPR24. En entornos residenciales, estos productos
pueden causar interferencias en las comunicaciones por radio; en tal caso el usuario deberá adoptar las medidas adecuadas. Parasatisfacer las disposiciones de la CE, deberán utilizarse cables apantallados para conectar el monitor y demás periféricos a la tarjeta.
Estos productos han sido sometidos a prueba en un típico sistema anfitrión que responde a los requisitos de la clase B. Se supone
que estos productos cumplirán también con las normas en cualquier sistema que responda a los requisitos de la clase B.
EUROPE(English) European user’s information – Directive on Waste Electrical and Electronic
Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.

(Français) Informations aux utilisateurs Européens – Règlementation des déchetsd’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/en/weee) pour l’information concernant le recyclage.

(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektro- undElektronikaltgeräten (WEEE)
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen.

(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed
elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.
FRANCE

Avertissement sur l’épilepsie
À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont susceptibles de faire descrises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières clignotantes ou d’éléments fréquentsdans notre environnement quotidien. Ces personnes s’exposent à des crises lorsqu’elles regardent certaines images télévisées ou
qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent apparaître alors même que le sujet n’a pas d’antécédent médical ou
n’a jamais été confronté à une crise d’épilepsie.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de conscience) en
présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre enfant
présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte de conscience, trouble
de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran. • Jouez àbonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez de préférence les jeux de vidéo sur
un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez de sommeil. • Assurez-vous que vous jouez dans
une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix à quinze minutes toutes les heures.

(English) Disclaimer
THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE.
Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided bythis document is believed to be accurate and reliable at the time it is written. However, no responsibility is assumed by Matrox Graphics
Inc. for its use, for its reproduction and/or distribution, in whole or in part; nor for any infringements of patents or other rights of third
parties resulting from its use.

(Français) Responsabilité
LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES EN TOUT TEMPS ET CE SANS PRÉAVIS.
Les Graphiques Matrox Inc. se réserve le droit de modifier les spécifications en tout temps et ce sans préavis quelconque. Les
informations contenues dans ce manuel sont reconnues comme étant précises et fiables à la date de rédaction. Cependant, Matrox
Graphics Inc. n’assume aucune responsabilité concernant leur utilisation, leur reproduction et/ou distribution, en tout ou en partie, ni
leur contrefaçon de brevets ou de tout autre droit appartenant à des tiers résultant de leur utilisation. Aucune licence n’est accordée
sur aucun brevet ou droit d’exploiter un brevet de Matrox Graphics Inc.

(Deutsch) Haftungsablehnungserklärung
DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG GEÄNDERTWERDEN.
Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Zum Zeitpunkt derErstellung dieses Handbuchs sind die Inhalte korrekt und verlässlich. Weiterhin übernimmt Matrox Graphics Inc. keinerlei
Verantwortung für die Benutzung dieses Handbuchs, die Vervielfältigung und/oder Verteilung im Ganzen oder zum Teil; weder für
Verstöße gegen Patentrechte noch für andere Rechte Dritter, die aus seinem Gebrauch resultieren mögen. Es werden keinerlei
Lizenzrechte gewährt für sämtliche Patente oder Patentrechte der Matrox Graphics Inc.

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(Italiano) Discrezionalità
LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE IN QUALUNQUE MOMENTO ESENZA PREAVVISO.
Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque momento e senza
alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e attendibili al momento dellapubblicazione. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità per il loro utilizzo, per la loro distribuzione
e/o riproduzione completa o in parte, come nessuna violazione a brevetti o diritti di altri produttori derivante dal loro utilizzo.

(Español) Renuncia
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Part # V11550-301-0200

Last updated: April 5, 2024