Outside Expert Opinion
Outside Expert Opinion

Response to the Outside Expert Opinion

Takuma CSR Report 2019 Questionnaire Survey Results
Survey period: July 2019 to June 2020
Number of respondents: 1079

Q1 Did you understand the activities of our company?
I couldnʼt understand very well. 0% / I couldnʼt understand. 0%

Koji Tanaka

Kazuhiko Takano
Professor, Ph.D. in Law (LL.D.)
Graduate School and Faculty of Societal Safety Sciences, Kansai University
Senior Director
Japan Society for Business Ethics
Senior Researcher
Business Ethics Research Center

I basicallyunderstood. I understood.
43%57%Director & Executive Ofﬁcer
Executive Manager
Compliance & CSR Promotion DivisionCorporate Services Division

Q2 What is your level of satisfaction regarding this Report?
(1)Volume of information

I would like to thank Professor Takano of Kansai
University for offering his valuable insights on the CSR
Report 2020.

Somewhatexcessive20%

In compiling this report, we have worked to offer

1．Characteristics of the Takuma CSR Report 2020
The Takuma Group is a key part of the foundation on whichstakeholders an easy-to-understand introduction to a2020 demonstrates the continued evolution of the Companyʼsvariety of activities carried out by the Takuma Group withprograms.

the goal of resolving social issues and increasing corporate

Japanese industry operates and one of Japanʼs leading plantvalue by achieving sustainable growth as well as to theengineering groups, and its continued operation is of critical

Groupʼs 12th Medium-Term Management Plan, throughimportance to society. Consequently, in rendering my opinionof this report I would like to focus particularly on its
characteristics with regard to the concept of sustainability.
The ﬁrst characteristic is the ability to manage operations
based on an understanding of societal issues. For example,

2．Towards further developmentIʼd like to describe some of my expectations toward theTakuma Groupʼs future CSR management.
The ﬁrst involves studying the value creation process. The

we have focused on inviting involved parties to express theirthoughts on related subjects in their own words.
In “1．Characteristics of the Takuma CSR Report 2020,”
Professor Takano offers valuable insights from theyear 2020 was identiﬁed as a year in which the next long-term

standpoint of business continuity, which the Group takes

vision would be formulated, and I expect to see the Company

very seriously. We will continue to pursue these initiatives

development of biomass power plants and energy from waste

develop a vision that seeks to realize the sustainable society ofin order to realize the Groupʼs sustainable growth.

plants. I believe that these products will continue to earn social

the future by resolving societal issues such as those identiﬁedsupport in the future as companies become the focus ofin the Sustainable Development Goals (SDGs) throughsuggests measures that ought to be pursued as part of CSR

stepped-up scrutiny due to the need to realize a low-carbon

business activities that draw on the Groupʼs strengths, asmanagement. I am grateful to him for suggesting directions

society.

President Nanjo described in his message at the beginning offor future initiatives. They say that even a journey of athis report.

thousand miles begins with a single step, and we are

The second involves further deepening global compliancefor our operations so that we can realize the Groupʼs newcontains extensive descriptions of programs that are designed

section, the report introduces how the Company is developing

vision.

to ensure employees continue their employment over the longits businesses overseas, and this effort will continue in theterm, including workstyle reforms and work-from-homefuture. One major risk associated with overseas businesses isseriously, and I would request stakeholdersʼ continuedprograms. The report notes that President Nanjo visited ninethat Western laws in areas such as bribery and data protection

support and encouragement as we work to practice CSR

worksites that are responsible for plant operation as part of anextend outside their home jurisdictions. Takuma is pursuing anmanagement and enhance our CSR Report.

initiative that was presumably conceived to help develop aadvanced series of compliance initiatives at present, but I hopeculture that is characterized by good communication. The

to see those efforts expanded in the future, including with

report also offers a glimpse of managersʼ belief that valuing

regard to the unique risks that face global businesses.

employees helps increase the Companyʼs competitiveness.
The third characteristic is the Companyʼs pursuit of initiatives

35%
30%Business Summary

14%

CSR Activities for the Future

13%

The Environment

9%Company Outline

8%

Introduction to Group Company Businesses

8%

Human Rights and Labor Practices

6%

Financial Data

5%

Contribution to Society

5%

We value Professor Takanoʼs observations and take themHistory

5%

Outside Expert Opinion

4%

Participation in the Community

4%

Corporate Governance2%

Consumer Issues

2%

Fair Business Practices

1%

0%

10%

20%

30%

40%

50%

60%

sustainability by reassessing and improving its BCP.
I believe that the Takuma Group is carrying out aBusiness Continuity Plan (BCP) by facilitating regular exercises

high-quality program of CSR activities in a serious manner.

simulating a natural disaster. This yearʼs report describes anGoing forward, I expect to see the Company develop further byeffort to increase crisis management capability by holding

contributing to the resolution of societal problems through its

disaster prevention exercises and BCP training with the goal ofcore businesses.

●Editorial Policy

We have prepared this document as a CSR
Report that details our CSR activities.
●Publisher and Contact for Inquiries

CSR Department, Compliance & CSR
Promotion Division
TEL: +81-6-6483-2673
FAX: +81-6-6483-2620●Data Collection Period

Outside Expert Opinion

suggested that enhancing risk management structures could

TAKUMA CSR Report 2020

37%

COVID-19 pandemic has become a societal problem, and Iʼdlike to see Takuma treat it as an opportunity to increase

maintaining and restoring information systems.

57%

Message from Top Management

The third involves additional resilience initiatives. The

to improve resilience. In last yearʼs Outside Expert Opinion, I
provide a way to further increase the effectiveness of the(4)Readability

Introduction to Takumaʼs BusinessesTakuma Group 12th Medium-Term
Management Plan − An Overview
Featurecommitted to building an even more resilient foundation

structures. In the “Introduction to Takumaʼs Businesses”

Satisﬁed
50%

Mostlysatisﬁed
31%

Q3 Which items were you interested in? (Select up to three.)In “2. Towards further development,” Professor Takano

that make it easier for employees to work at Takuma. The report

Average18%

Somewhat unsatisfactory 0% / Unsatisfactory 0%
Difﬁcult to read 0%
Somewhat difﬁcult
Averageto read 1%
15%
Average
21%
Satisﬁed
Satisﬁed
Mostly43%
49%
Mostlysatisﬁedsatisﬁed
36%
35%

which we are working to achieve our corporate vision, andrenewable energy through its core businesses, for example theThe second characteristic is a rich selection of content related

Poor 1% / Very bad 0%

Satisﬁed
76%(3)Quality of information

Takuma works to resolve issues such as greenhouse gases andto the development of programs and an organizational culture

67

In this way, I am pleased to see that the Takuma CSR Report(2)DesignSomewhat insufﬁcient 1% / Entirely insufﬁcient 0%
Too much 3%

From April 1, 2019, to March 31, 2020, in principle.
In addition, some activities in FY2020 are included.
●Coverage

This report applies to Takuma Co., Ltd., and its afﬁliates in principle.
●Time of Issue

Current issue: July 2020
Next issue: Scheduled for July 2021
Last issue: July 2019

TAKUMA CSR Report 202068