Outside Expert Opinion
Outside Expert Opinion

Response to the Outside Expert Opinion

Takuma Corporate Profile & CSR Report 2017
Questionnaire Survey Results
Survey period: July 2017 to June 2018
Number of respondents: 961

Q1 Did you understand the activities of our company?
I couldnʼt understand very well. 0.4% / I couldnʼt understand. 0%

Koji Tanaka
Kazuhiko Takano
Professor, Ph.D. in Law (LL.D.)
Graduate School and Faculty of Safety Science, Kansai University
Senior Director
Japan Society for Business Ethics Study
Senior Researcher
Business Ethics Research Center

1. Features of the Takuma Groupʼsapproach to CSR management

73

TAKUMA CSR Report 2018assessing the penetration of compliance and CSR education
year by year, the company is working to improve associatedmeasures.
I believe that the Takuma Groupʼs CSR activities are
distinguished by extensive employee education andcommunication. I also believe that companies can address
most of the risks they face by improving employee
awareness and cultivating an organizational culture that ischaracterized by free and open communication. Goingforward, I hope to see Takuma continue activities such asthese.

2. Areas where Takuma can do more
Currently, experts are predicting composite natural
disasters with far-reaching regional consequences such as aNankai megathrust earthquake. The Takuma Group has
formulated a business continuity plan (BCP) to address therisks posed by such events. I believe that the effectivenessof the BCP can be enhanced if the company conducts
regular crisis simulation training going forward in which itpractices implementing its BCP and makes improvements
to those aspects of the plan that prove problematic.
In addition, the Takuma Groupʼs 12th Medium-Term
Management Plan calls for the company to actively develop
its businesses overseas. Global companies must take on
signiﬁcant risks due to high civil penalties and ﬁnes often
levied overseas in areas such as data protection, bribery
prohibition, and antitrust law as well as legal systems that
apply across borders. By adding these topics to its alreadyextensive employee education programs, I believe Takuma
will be able to develop into an organization that is evenmore capable of developing its businesses in the future.
I believe that the Takuma Group is currently
implementing a sophisticated program of compliance andCSR activities. Going forward, I expect to see the Groupenhance its sustainability so that it can develop evenfurther by exploring how to adjust its compliance and CSR
activities to its expanding businesses and social changes.

I would like to thank Professor Takano of Kansai
University for offering his valuable insights on the CSR
Report 2018.
In compiling this report, we have worked to offer
stakeholders an easy-to-understand introduction to avariety of activities carried out by the Takuma Group withthe goal of resolving social issues and increasing corporate
value by achieving sustained growth as well as to theGroupʼs 12th Medium-Term Management Plan, which began
this year, and we have focused on inviting involved parties
to express their thoughts on related subjects in their own
words.
Iʼd like to express our gratitude to Professor Takano for his
evaluation of the Groupʼs CSR management initiatives in“1. Features of the Takuma Groupʼs approach to CSRmanagement.” An old expression says that it takes a decade
to build a castle, but only one day to destroy it. In thatspirit, there is no shortage of scandals that threaten toundermine the trust that organizations have built up overtime. Corporate governance, risk management, andcompliance together provide a foundation for managementthat is a prerequisite for robust corporate activities. Goingforward, we will pursue initiatives in these areas with asense of urgency both to live up to stakeholdersʼ
expectations and requirements and to achieve sustainablegrowth for the Group.
Professor Takano also offered valuable insights withregard to enhancing the business continuity plan (BCP)
and addressing signiﬁcant risks in our global businesses in“2. Areas where Takuma can do more.” We will strive tobuild tenacious business and management foundations
that can withstand future environmental changes while
cultivating an ESG- and SDG-driven perspective.
We value Professor Takanoʼs observations and take them
seriously, and I would request stakeholdersʼ continued
support and encouragement as we work to practice CSR
management and enhance our CSR Report.

●Editorial Policy

We have prepared this document as a CSR
Report that details our CSR activities.
●Publisher and Contact for Inquiries

CSR Department, Compliance & CSR Promotion
Division
TEL: +81-6-6483-2673
FAX: +81-6-6483-2620

I understood.
57%

Q2 What is your level of satisfaction regarding this Report?
(1) Volume of information
Too much 3%

Entirely insufficient 0% /Somewhat insufficient 1%(2) Design
Very bad 0% / Poor 0.4%
Average23%

Somewhatexcessive
23%

Satisfied73%(3) Quality of information(4) Readability

Unsatisfactory 0% / Somewhat unsatisfactory 0.4%
Average
12%
Mostlysatisfied
37%

Satisfied47%

Mostlysatisfied
29%

Satisfied50%

Difficult to read 0.3%
Somewhat difficult
to read 2%
Average
21%
Satisfied
Mostlysatisfied
36%

41%

Q3 Which items were you interested in? (Select up to 3.)
48%
43%

Business Development
Message from Top Management
Takuma Group 11th Medium-Term
Management Plan ̶ An Overview
Feature: Striving to Coexist with Local
Communities
Business Summary

34%
33%
22%
14%

CSR Activities for the Future

9%
9%
9%
7%
6%
6%
4%
4%
3%
3%
2%
2%
2%

The Environment
Corporate Information
Human Rights and Labor Practices
Financial Data
Outside Expert Opinion
Contribution to SocietyGroup Company CSR Activities
Group Company CSR TopicsConsumer Issues
The Takuma Group Network
Corporate GovernanceParticipation in the Community
Fair Business Practices

0%

10%

20%

30%

40%

50%

60%

Data Collection Period
From April 1, 2017, to March 31, 2018, in principle.
In addition, some activities in FY2018 are included.

●Coverage
This report applies to Takuma Co., Ltd. and its afﬁliates in principle.

●

Time of Issue
Current issue: July 2018
Next issue:
Scheduled for July 2019
Last issue:
July 2017●Outside Expert
OpinionI believe that the Takuma Groupʼs business plays animportant role in supporting Japanese industry, particularly
with regard to a wide variety of plants, and there is strong
need on the part of society for the company to continue tooperate. I conduct research into CSR as a specialist in thevarious management structures that provide a basis forcorporate sustainability, including corporate governance,risk management, and compliance. I reviewed the Takuma
CSR Report 2018 from that perspective, and Iʼd like tointroduce some of its features as I see them.
The ﬁrst feature is corporate governance. At its regular
general meeting of shareholders in June 2016, the company
transitioned to a corporate structure with an auditing
committee, an organization that was newly established in
the revised Companies Act, and it acted voluntarily toestablish a Human Resources & Remuneration Advisory
Committee. This decision was a pioneering one that waspresumably intended as an institutional design change toenhance the oversight function of the Board of Directorsand to facilitate free and vigorous discussion.
The second feature is compliance structures. Takuma hasestablished a Compliance & CSR Promotion Organization,and the Group as a whole practices the PDCA cycle formanaging major risks. Members of the organization areresponsible for education and awareness-raising in theirrespective departments, and they report regularly back to
the division on the progress of those efforts. On the Grouplevel, the Takuma Group Coordinating Committee forCompliance & CSR Promotion facilitates awareness-raising
activities such as employee education. It is apparent thatthe committee has identiﬁed issues such as theAntimonopoly Act, export control, and harassment as
signiﬁcant risks, and that itʼs working to spread awarenessthrough frequent employee education programs.
The third feature is the cycle used to assess the extent towhich compliance and CSR awareness have spreadthroughout the organization and to improve that level ofpenetration. Takuma began conducting a CSR Awareness
Survey in 2008, and it expanded the scope of the survey toinclude Group companies in 2013. By quantitatively

I basicallyunderstood.
43%

Director & Executive Ofﬁcer
Executive Manager
Compliance &CSR Promotion Division &Corporate Service Division

TAKUMA CSR Report 201874