June 2023 Edition

User's Guide
ご利用の手引きCar Sharing
PC sitehttps://www2.upr-cs.jp/upr/jpcs/member/pclogins/

Smartphone site

https://www2.upr-cs.jp/upr/jpcs/sp/member/splogins/If you are using a smartphone device
Please use the left column.

1. Terms of Use (Please read first)
Thank you for enrolling in J-PARC CarSharing.J-PARC CarSharing is a service that allows you to use
your car 24 hours a day, 7 days a week in 15-minute increments (minimum usage time is 30 minutes).

カーシェアリング担当窓口
 Emergency contact information for vehicles and systems
Help Desk for Car Sharing Members

0120-005-414（ 24 hours a day, 365 days a year ） For enrollment/withdrawal, requests for information materials, changes to registration
details, and inquiries regarding fees/plans, please contact
UPR Corporation Tokyo Head Office03-3593-1723（ 9:00-17:30 except Saturdays, Sundays and holidays ）About Vehicle Stations (Designated Parking Lots)
A station is set up for each vehicle. It is not possible to drop off the vehicle at another station.

Cautions for use and precautions to be observed The driver must be the registered driver who made the reservation. If an accident occurs with a driver other than
the registered driver, the insurance may not cover the accident.
 Please keep the reserved return time. You can extend your reservation time from the mobile site (cell phone site, smartphonesite) while you are using the service. If you are late because you cannot extend your reservation from the mobile site, please be
sure to contact the Car Sharing Members Help Desk in advance. Unauthorized use of an unauthorized extension of time will
result in an overage charge.
 Please use the vehicle at your own risk. In the event of damage or accident, please be sure to contact the Car
Sharing Members Help Desk. If it is necessary to provide first aid to an injured person or contact emergency
services or the police, please give priority to the emergency services. Please do not settle out of court between theparties involved.
 As a manner of shared use, please do not make reservations when you do not plan to use the room or makereservations for a longer period than necessary.
 Please refrain from smoking or bringing pets inside the car. When you finish using the vehicle, please clean it lightly
for the next user. These vehicles are for shared use. Please use them neatly.
 When the remaining gasoline level is 1/3 or less, refuel at the nearest gas station using the gas card in the glove
box. (See card for gas stations where you can refuel.) Vehicles are equipped with a vehicle location search function by law. In the event of an accident, trouble, ordelayed return, the location of the vehicle may be searched by the Management Center.
 Service may not be provided in the event of excessive load on the system or communication network, such as in
the event of a major communication failure or when a large volume of Internet mail is sent during the year-end
and New Year holidays.
 In the event of system communication errors, etc., the vehicle may not be available for use. Please understand that
we cannot compensate for any losses incurred by the customer in such cases.

Members who do not abide by the rules may be denied access.
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1. Terms of Use (Please read first)
There is a "membership revocation criteria" and "penalty fee" system as follows.
Please check the following information and follow the rules.

Membership Revocation Criteria■Membership Revocation Criteria
item

Contents

supporttraffic accident （１）In the event of personal injury or accident, or in the event that a member does notreport the incident and it is discovered by our investigation or by a report fromanother member.

Revocation of membership

In the event of a serious accident (repair costs of 300,000 yen
or more)Membership revoked twice.

When a member does not report the incident and it is discovered by ourinvestigation or a report from another member, and there is no improvement evenafter our recommendation.

Revocation of membershiptraffic accident （２）Scratches, dents, or stains on thevehicleTrash left unattended

unauthorised extension

無断延長をした上、後続予約の会員様にご迷惑をお掛けする行
為が続き、勧告後も改善が見られない場合

Revocation of membershipfor 3 times within 1 year

過度な予約キャンセル

過度な予約キャンセルを繰り返し、他の会員様のご予約の妨害となったと当社が判断し、勧告後も改善が見られない場合

１回目は翌月の最大予約数を１回に制限
悪質と当社が判断した場合は会員資格取り消し

ペットの同乗ペットの同乗を発見、もしくは同乗している事実を当社が把握し、勧告後も改善が見られない場合

会員資格取り消し

喫煙

車内でタバコを吸っているところを発見、もしくは吸っている
事実を当社が把握し、勧告後も改善が見られない場合

会員資格取り消し

灯油の運搬

灯油を積載しているところを発見、もしくは吸っている事実を当社が把握し、勧告後も改善が見られない場合

会員資格取り消し

駐車違反

駐車違反をして警察への出頭がなく、各都道府県公安委員会より「納付命令書」が届き、勧告後も警察への出頭および反則金の納付が無い場合会員資格取り消し

非会員への車両貸与

非会員へ車両の転貸（利用中の運転含む）をし、勧告後も繰り返した場合

会員資格取り消し

料金の未払い料金の支払遅延、および未払い

会員資格取り消し

乗り捨て

無断で所定のステーション以外の場所での乗り捨て

会員資格取り消し

他の居住者や会員にご迷惑をお掛けする行為

他の居住者や会員にご迷惑をお掛けする行為を繰り返し、勧告後も改善が見られない場合

会員資格取り消し※会員資格の取り消しにて退会いただいた方は、再入会をお断りさせていただきます。

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1. Terms of Use (Please read first)
ペナルティ料金■NOC (non-operation charge) and penalty fee
In the event that the rental of the room becomes unavailable due to accident, theft, breakdown*, defacement, etc., the following
amounts will be charged as part of the operating compensation, regardless of the extent of damage or the length of time required
for repairs.
※ Only for malfunctions caused by reasons attributable to the member or the driver registrant.

item

Content

Amount of money

事故

If you drive your car to the station where it is scheduled
to be returned
返却予定ステーションへ自走にて返却できなかった場合

NOC（ 10,000yen ）

車両の汚損

嘔吐物・喫煙・ペットの同乗・その他で車内の消臭、クリーニングが必要な場合

NOC（１０，０００円）＋実費（クリーニング代）

消灯忘れ

ライト・ルームランプ等の消し忘れ

NOC（金額は状況により変化）＋実費（バッテリー交換の場合）

部品紛失

駐車場ゲートのリモコン、給油カード、車のキーなど車両備品の紛失NOC（１０，０００円）
＋実費

車両内破損

スイッチ類の破損など

NOC（１０，０００円）
＋実費

乗り捨て

所定のステーション以外の場所での乗り捨て、返却場所
間違い

NOC（１０，０００円）＋車両を所定の位置に戻すための
実費

破損

パンク・ホイールキャップの紛失など

NOC（１０，０００円）＋実費

NOC（ 50,000 yen ）＋ Actual expenses (towing fee, etc.)※報告がない場合は、さらに１回につき１０，０００円をご請求します。

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2. ID and available functions
Member ID and Driver ID
 When you enroll in J-PARC CarSharing, you will be issued a "Member ID" and a "Driver ID".
 A "Member ID" will be issued to the member who signed the contract (hereinafter referred to as"Member").
 Driver IDs are issued to members and registered drivers who apply for one.

The person (member)
who signed the contract

MemberID

registered driver

Driver ID

Driver ID

Driver ID

Available Features
 The "Member ID" assumes login to the PC site.
 Please note that the functions available differ depending on the PC site, mobile site (cell phone site,
smartphone site), and the ID you use to log in.

List of functions by site used and login ID
Site and Login
Function

PC
MemberID

Driver ID

Driver ID

×○○Reservations (new, change,
cancellation)
Reservation Confirmation

Mobile

○

*1

○

*2

○ *2

Vehicle Operation
・Start (door unlock)・End of use (door lock)・Lost and found door
unlocking/locking

×

×

○

Extension of Reservation

×

○

○

○ *2

○ *2

Inquiry of usage history○*1

Billing Information Inquiry

○

×

×

Password Change

○

○

○

Confirm or change membership
information

remarks

Operation to extend the end timeof reservation, such as when you
are going to be late for returntime.

For more information
Refer to "Viewing and Changing Member Information on the
Smartphone Site".

*1 When logged in with a member ID, reservations and usage history of all registered drivers can bechecked.
*2 When logged in with a driver ID, only reservation confirmation and usage history inquiry for the loggedin driver are available.
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3. reservation rules
How to make a reservation
 Please access the members' website via PC or mobile device (cell phone or smartphone) and make areservation.
 Reservations can be made 24 hours a day, 7 days a week. (We do not accept reservations by phone.)

Available dates and maximum number of reservations
 Reservations can be made 3 months prior to the date of use.
 The maximum number of reservations allowed is 15 per member.
If multiple drivers are registered, the total number of reservations for all registered drivers will belimited to 15.
 It is not possible to make reservations for more than one vehicle with the same driver during the sametime period.

by appointment time Reservations are made in 15-minute increments.
 The minimum reservation time is 30 minutes and the maximum is 72 hours.
 The operation to start using the service can be done 14 minutes before the reservation start time.
(There is no charge for use from 14 minutes prior to the reservation start time.)

Reservation changes, cancellations and extensions
 Reservation changes or cancellations must be made at least 60 minutes prior to the scheduled start
time. Changes cannot be made less than 60 minutes prior to the start of the appointment. Cancellations
will incur a 50% fee of the reserved time rate.
 After a new appointment is made, the appointment can be rescheduled up to two times up to 60
minutes before the appointment start time.
 Cancellations made after the reservation start time will be charged the full amount of the reserved time
fee as a handling fee.
 You may extend your reservation up to two times during your usage time. (Only when there is noreservation for the next user. Shortening is not allowed.) Even if you return the car earlier than the reservation end time, you will be charged for the reservedtime.
 In the event of unauthorized overtime, an overtime fee (double the hourly rate from the end of thereservation to the actual return time) and an unauthorized extension fee (business compensation) of
3,000 yen per event will be charged.

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4. log in for the first time
Once you're a member...
 After applying online via the website, the following two e-mails will be sent once the member and driver
information is registered in the management system.
①Information on completion of member registration②Notice of completion of driver registration
Please follow the steps below to set up your member ID and driver ID password.

Set a password for your member ID━━━━━━━━━━━━━━━━━━━━
会員登録完了のご案内━━━━━━━━━━━━━━━━━━━━○○ ○○様 A "Membership Registration Completion Notice" e-mail will
be sent to the e-mail address you registered when you
applied for membership. Please click the URL in the bodyof the e-mail.

J-PARC CarSharingへの会員登録を完了しました。
下記のURLよりご利用ください。
https://www2.upr-cs.jp/***/***/member/pclogins/
会員ID：XXY00001
初期パスワード：15as34

 The login screen will appear. Please enter the "Member ID"
and "Initial Password" shown in the body of the e-mail andpress "Login".

 The Change Password screen will appear. Enter your initial
password in the "Current Password" field, enter apassword of your own choosing in the "New Password"
field, and press the "Change Password" button.

 Next time you log in, please log in with your "Member ID"
and the password you have chosen.
To reserve a vehicle, please log in with your driver ID.
Vehicle reservations can be made on either the PC
site or the mobile site (either the mobile orsmartphone site).
Please note that reservations and usage cannot bemade with a member ID (8 digits).
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4. log in for the first time
Set a password for the driver ID○○ ○○様J-PARC CarSharing
への運転者登録を完了しました。
下記のURLよりご利用ください。
URL：
https://www2.uprcs.jp/***/***/sp/me
mber/splogins/

Car Sharing

運転者ID：
XXY00001001
初期パスワード：
5d379d A "Notice of Completion of Driver Registration" e-mail will be sent to the driver's e-mail address
registered at the time of application for membership. Please click the URL in the body of the e-mail.
 The login screen will appear. Please enter the "Driver ID" and "Initial Password" shown in the body of thee-mail and press [Login].
 The Change Password screen will appear. Enter your initial password in the "Current Password" field,
enter a password of your own choosing in the "New Password" field, and press the "Change Password"
button.
 Once you have changed your password, you will be able to reserve and use the vehicle. The next time
you log in, please log in with your "Driver ID" and the password you have chosen.
Vehicle operations (start/end of use, opening/locking of lost/found items) must be performed bylogging in to the mobile site (mobile site, smartphone site) with the driver's ID.

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5. reserve a car on the smartphone site
Log in to the Smartphone site

Please log in with your driver ID (11 digits).

Car Sharing Access the smartphone site.
Enter your "Driver ID" and "Password" and click "Login".
 After successfully logging in, a menu will appear.
If you have forgotten your password, click "Forgot Password? An initial password will be sent toyour registered e-mail address.
Please login with your initial password and reset your password.
Please note that we will not be able to provide you with your password even if you inquire at the
car sharing desk.
If you have forgotten your password, please click "Forgot your password?" on the login screen to
initialize your password by yourself.

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5. reserve a car on the smartphone site
Change Password

Please log in with your driver ID (11 digits).

 Log in to the smartphone site and press [Member/Driver Information] on the menu screen.
 Press [Change Password] on the "Member/Driver Information" screen.
 On the "Change Password" screen, enter your current and new passwords and press [Change Password].
 The password change completion screen will be displayed.
You can log in with the new password the next time you log in.

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5. reserve a car on the smartphone site
Make a new reservation

Please log in with your driver ID (11 digits).

新規予約受付のご案内

 Log in to the smartphone site and select [Reserve a car] from the menu screen.
 Select the date and vehicle name you wish to reserve and press [Search].
 Select the "Start Reservation Date and Time" from the calendar and press "Make Reservation.
 Select "End Date and Time of Reservation" and press [Confirm Reservation Details].
 The reservation confirmation screen will be displayed.
［Click [Make a reservation with these details].
 When a new reservation is confirmed, a "New Reservation Acceptance Notice" e-mail is sent to the driver
who made the reservation.

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5. reserve a car on the smartphone site
Rescheduling a Reservation

Please log in with your driver ID (11 digits).

予約変更受付のご案内 Please log in to the Smartphone site. If you have reservations, the most recent one will be displayed. If
you do not see the reservation you wish to change in the "reservations" list, click on "View or change
reservations" in the menu. All reservations will be displayed.
 Press [Change] of the reservation you wish to change.
 On the "Reservation Change" screen, select "Reservation Start Date and Time" and "Reservation End
Date and Time" and press [Confirm].
 A confirmation screen for the reservation details will appear.
 Once the reservation change is confirmed, a "Reservation Change Acceptance Notice" e-mail is sent to
the driver who made the reservation.

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5. reserve a car on the smartphone site
Cancel a reservation

Please log in with your driver ID (11 digits).

予約キャンセル受付のご案内

 Please log in to the Smartphone site. If you have reservations, the most recent one will be displayed. If
the reservation you wish to cancel is not displayed in the "Reservations" section, press [View or modify
reservations] in the menu. All reservations will be displayed.
 Click [Cancel] of the reservation you wish to cancel.
 Click [Cancel Reservation] on the reservation confirmation screen.
 When the reservation cancellation is confirmed, a "Reservation Cancellation Acceptance Notice" e-mailwill be sent to the driver's e-mail.

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6. use a car
利用開始
Go to the station where the reserved car is located and unlock the door in front of
the car with a mobile terminal (cell phone, smart phone) or by touching the card.
1. You can use the room 14 minutes prior to your appointment time. (No charge for use up to the start of theappointment).
2. Before boarding, please check the vehicle for scratches, flat tires, etc.
3. If you find any abnormalities, please contact the Car Sharing Members Help Desk. If you do not contact us and wefind them after your use, we will assume that they occurred during your membership.
4. The door is unlocked by operating the start of use on the mobile site (mobile site, smartphone site) or by card
touch. After the operation, the system starts communicating with the center. When the reservation is confirmed,
the car's hazard lamps will flash twice and the doors will unlock. (about 10 seconds).
5. Remove the "engine key" from the key box located in the glove box. Turn the engine key to [LEND] and pull it out.
6. The car is driven like a normal car using the engine key.

● Procedure for Starting Use

MobileOperation

card touchDoor
unlockingor

Remove theengine key fromthe glove box.

Engine start

Precautions at the start of use
 When using the card reader, the card reader will start blinking 14 minutes before the reservation start time.
If you do not start using the card reader, the light will turn off 45 minutes after the blinking starts. If the lightgoes out, you will not be able to start using the card reader by touching it. Please operate from the mobile
site (cell phone site or smartphone site) to start use. In this case, the card reader will not blink at the end ofuse, so please operate the card reader from the mobile site (mobile site, smartphone site) to end use.
 Once the door is unlocked by the operation to start using the system, please open the door and get on the
train as soon as possible. If the door is left unlocked for more than 1 minute after the door is opened, it may
lock automatically. In this case, it is necessary to perform the re-open operation. (For details, please refer to"Resume Locking Operation" on page 24.)
 Immediately after getting into the vehicle, set the engine key to [LEND] from the glove box and pull it out.
Even if you do not start the engine immediately, set the engine key to [LEND] and pull out the engine key. If
the engine key is not removed within 10 minutes after the door is opened by the operation to start use, thesecurity function will be activated, the door will be locked and the engine will not start.
 Even if you have a smart key (a vehicle that allows you to start the engine without inserting the engine key),
immediately after unlocking the doors at the start of use, please pull out the engine key from the glove box
with the engine key in the [LOAN] position. If the engine key is not pulled out with the engine key set to[LOAN] within 10 minutes after the door is unlocked by the operation to start use, the security function will
be activated, the door will be locked, and the engine will not start.

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6. use a car● To start using the service from the smartphone site

Please log in with your driver ID(11 digits).

Car Sharing Please log in to the Smartphone site.
 If there is a reservation available, the Start Using button will appear in the list of reservations (the last3). ［Click the "Start" button.
 A confirmation screen for starting use will appear. To start using the service, click "Start Use".
 The door lock is unlocked and the Start Using screen appears.

● To start using the service by touching the card

Touch when the green lamp is blinking. Whenit changes to three-color flashing, please wait.

 Make sure the green light on the card reader is blinking. The card reader will start blinking 14 minutes
before the appointment start time.
 Touch the card or mobile device to the card reader. When the red light changes from flashing to lit,
communication is initiated to start use, and the door will be unlocked in about 10 seconds.
※ Only vehicles equipped with a card reader can operate the vehicle by card touch.
※ Card information (IDm information) must be registered in advance to operate the vehicle with Card
Touch. Cards that can be registered include cards with built-in FeliCa chips, cell phones (e.g., OsaifuKeitai), and driver's licenses.

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6. use a car
Authentication Card Registration■What is Certification Card Registration?
Your card can be registered as an authentication card. Once an authentication card is registered, vehicle use canbe started (door unlocking) and ended (door locking) with a touch of the card.
Cards that can be registered are cards with built-in FeliCa chips, cell phones (e.g., Osaifu-Keitai), anddriver's licenses. Please contact the service provider to find out if cards other than FeliCa cards can beregistered.
■How to register

 You can register 14 minutes prior to the reservation start time.
 Click on "Register Authentication Card" at the bottom of the "Start Using" screen.
 When the LED (green/yellow) on the vehicle's card reader flashes, touch your card to the card reader.
 Once your registration as a certification card is completed, you will receive an email with the "Certification
Card ID Information" to your registered email address.
※ The blinking LED (green/yellow) on the card reader will turn off or return to the blinking green state after acertain period of time.
※The IC chip's serial number and other information are read from the touched card and registered as theauthentication card ID. No personal information or charge information is read from the touched card.

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6. use a car
Utilization of Chinese
During use, please lock the doors with the "engine key" as you would in anormal car.
 It is exactly the same as a regular car except for the start of use andthe end of use (return).
 When leaving the car temporarily, lock the doors using the engine key,
and when returning, open the doors with the engine key.
 Please note that it is not necessary to open and close the door with themobile device during use.
 If you are going to be late returning your reservation, please go to themobile site (mobile site or smartphone site) during the reservation time
to extend your reservation. If the next person's reservation has notbeen made, you may extend your reservation up to two times.

Outside of the station,
use the engine key tolock the doors.
(You can also use
the remote control!)Appointments cannot be shortened.

Precautions during use
 Do not turn the engine key to the glove box "return" during use. If you turn the key to "Return" by
mistake, immediately turn it to "Lend" and remove the key. Turning the key to "return" will
activate the security function, lock the doors, and disable the engine.
 Please be sure to keep the end time of use (return time). If you are unable to return the car within
the time due to unavoidable circumstances, please extend the reserved time by using theextension operation, or if you cannot extend the time, please call the Help Desk for Car Sharing
Members during the reserved time.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

6. use a car
Re-locking operation■What is the reopening operation?
→ This operation is used to open the security lock if it is locked while the vehicle is in use.
■What are the cases when a security lock is applied?
→ (e.g.) After pressing the "Start Using" button, the engine key was not immediately turned to the loaner andleft for more than 10 minutes.
→(e.g.) When returning to the station after using the vehicle, the driver did not press the "end of use" button,
but instead turned the engine key to return the vehicle and left it there.

●How to re-open the lock

● Press the "Resume Lock" button in the lower right corner of the screen.
● Press [Resume Locking] on the next page.
● After a few seconds, the system confirms that the vehicle has been unlocked and returns to thereservation screen.
※The "Resume Lock" button appears even when the security lock is not engaged.

Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

6. use a car● Extend your reservation

Please log in with your driver ID (11 digits).

Car Sharing

予約延長受付のご案内

 Please log in to the Smartphone site.
 If there is a reservation in use, the [End], [Extend], and [Extend 15 minutes] buttons will appear in the"In Use" section. To extend the reservation by specifying the time, click "Extend"; to extend thereservation by 15 minutes, click "Extend 15 minutes". Extension can be performed only twice between
the start and end of use.
 Please select the end date and time. ［This screen will not appear if you select "Extend 15 minutes"
because you cannot select an end date and time.
 The extension confirmation screen will appear. ［Press [Extend Reservation].
 The extension confirmation screen appears.
 Once the reservation extension is confirmed, a "Reservation Extension Acceptance Notice" e-mail will besent to the driver's e-mail.

● Response to voice announcement (before the end of the day)during use
An audio announcement will sound 10 minutes before the scheduled return time and before the end time.
If you need an extension, please park the vehicle in a safe place before extending the reservation time.
If you have already extended your reservation twice and cannot get an extension, please be sure to contact
the Car Sharing Members Help Desk.
Please note that if the scheduled return time has passed, the reservation cannot be extended. (You will becharged an overage fee.)25

Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

6. use a car
End of use (return)
Return the car to the station during the reserved time to complete the returnprocedure.
Please be sure to return the car to the station where you started using the service.
1. Park the vehicle in place and stop the engine.
2. Insert the engine key into the key box in the glove box and set it to [Return].
3. Make sure the interior and exterior lights are off and the side brake is pulled.
(If you forget to pull the side brake, you will not be able to finish using the system.)
4. Make sure there are no forgotten items in the car, get off the car, and close the door.
(If the door is half-open, you will not be able to exit.)
5. The door is locked by operating the end of use on the mobile site or by card touch.
After the end-of-use operation, the system starts communicating with the center. When the vehicle
status is confirmed, the car's hazard lamps will flash once and the doors will be locked.
It takes about 10 seconds for the system to check the engine, key box, side brake, and half doors, aswell as transmit the vehicle's location information, before locking.
6. Upon successful completion, a "Notice of Acceptance of Termination of Use" will be sent to the driver's
registered address.
If you do not receive an email, you may not have successfully completed the use of the system.
Check the car door and if it is not locked, perform the end-of-use operation again.

● Termination Proceduresor

card touchdoor
locking

getting off

Return the engine
key to the glove
box.

MobileOperation

Engine stop26

Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

6. use a car
Please log in with your driver ID(11 digits).

● When terminating use from the smartphone site

Car Sharing

利用終了受付のご案内

 Please log in to the Smartphone site.
 If there is a reservation in use, the End of Use button will appear in the "In Use" section. When you areready to end use, click [End Use].
 The end-of-use confirmation screen will appear. ［Click [Terminate].
 After about 10 seconds, the door will be locked and the end-of-use screen will appear.
 An "End of Use Acceptance Notice" e-mail will be sent to the driver's registered address.

● To end use with a touch of the card

Touch when the orange lamp is blinking. When it
changes to three-color flashing, please wait.

 The card reader flashes when the engine key is returned to the glove box and the vehicle is ready to enduse.
 Touch the card to the card reader. When the orange light changes from flashing to three-color flashing,communication is initiated to end use, and the door will be locked in about 10 seconds.
 An "End of Use Acceptance Notice" e-mail will be sent to the driver's registered address.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

6. use a car
What if I can't finish using the service?
The hazard lamps will flash and a voice announcement will sound.
For mobile operation, an error message will be displayed. Check the following items and retry
the end-of-use operation.
① Is the engine stopped?
② Is the engine key inserted into the key box in the glove box and set to [Return]?
③ Is the side brake pulled?
④ Are all doors securely closed?

●If you forget something in the car...

Please log in with your driver ID (11 digits).

The door can be unlocked only once within 10 minutes from the end of use (return) by using a mobile terminal or by touching the card.

【 Door opening and locking from a smartphone site 】

Car Sharing Please log in to the Smartphone site.
 If there is an appointment within 10 minutes of the end-of-use operation, the [Lost and Found] button
will appear in the "Lost and Found Waiting" section. ［Please press the "Lost and Found" button.
 The "Lost and Found" screen will appear. ［Press [Unlock Door].
 Communication to open the door is initiated and the door is unlocked in about 10 seconds.
 After removing the forgotten item, lock the door again. ［Press [Lock Door], and the door will be lockedin about 10 seconds. If you return to the TOP screen, press [Lock] under "Lost and Found" and thenpress [Lock Door]. The door will be locked in about 10 seconds.

【 Door opening and locking by card touch 】
 The card reader will blink for 10 minutes after the end-of-use operation. Please touch the card during thistime.
 Communication to open the door is initiated and the door is unlocked in about 10 seconds.
 After removing the forgotten item, close the door and touch the card. The communication to lock thedoor will be initiated, the door will be locked in about 20 to 30 seconds, and the card reader will turn off.
［If the door is opened with [Lost and Found Door Open], the engine will not start because thesecurity function is activated.
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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

6. use a car
Refueling
Members are not charged for gasoline, but when the fuel gauge shows about 1/3 of the tank, pleaserefuel for the next user.
Members who refuel will receive a discount of 200 yen per refueling session, provided that the amountof refueling is 20 liters or more per session.

When using the fueling card
 A "fueling card" is located in the glove box or glove compartment of the car.
 Receive a "delivery slip and receipt" at the gas station, write your name (katakana, full name) and store
it with the card in the "glove box".
 Discounted services cannot be provided without a receipt.
■ Please use a manned station for refueling.
■Please refer to the card for available stand series.
■It has a vehicle-only refueling function.

It cannot be used in other vehicles.

地球環境のために、エコドライブを行いましょう
３－５ エコドライブの推進

If you need to refuel urgently（ Only in case of emergency. In principle, refuel using the on-board refueling card. ） Please refuel on a replacement basis. ※ In this case, no discount service will be provided.
 Please pick up the "delivery slip and receipt" at the gas station and bring it with you.
 Please contact the Help Desk for Car Sharing Members to inform that you have refueled.
 We will settle your account later in exchange for a "delivery slip and receipt.
 Reimbursement cannot be made without a receipt.

Promotion of eco-driving○Be sure to start gently.
○Try to drive with less acceleration and deceleration.
○Be sure to accelerate off the gas pedal as soon as
possible.
○ Use air conditioning sparingly.
○Stop unnecessary idling.
If you follow the above, you can reduce the consumption of gasoline.
In turn, this will contribute to the reduction of greenhouse gases (CO2, etc.).
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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

7. check your usage history on the smartphone site
利用履歴を確認する

運転者ID（11桁）でログインしてください。
 スマートフォンサイトにログインしてください。

 メニューの［利用履歴］を選択すると利用履歴が表示されます。
 利用実績の詳細を確認する場合は［>］を押してください。
【運転者ID（管理者）でログインした場合】会員本人と登録運転者全員の利用履歴を確認することが可能です。
【運転者ID （非管理者）でログインした場合】
運転者本人の利用履歴のみ確認できます。

 利用実績の詳細が表示されます。
Refer to "10. Charge list" for fees.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

8. check/change membership information on the smartphonesite
Check membership information

Please log in with your driver ID (11 digits).
 Please log in to the Smartphone site.
 Select [Member/Driver Information] from the menu todisplay membership information.
What is displayed and what can be changed orapplied for changes differ depending on the login ID.
For details, see "Various Applications" below.

The information displayed in "Member/Driver Information" varies depending on the login ID.
Please refer to the next page and thereafter for the specific method of making changes (direct change orapplication for change).
Log in with driver ID (administrator)

Log in with driver ID (nonadministrator)

confirmati
ondirectchangeApplication
for Change

confirmati
ondirectchangeApplication
for Change

Member Name

○

×

×

×

×

×

Residence

○

×

○

×

×

×

Phone number

○

×

○

×

×

×

Emergency contact first

○

×

○

×

×

×

Name of Employer/School

○

×

○

×

×

×

Email Address

○

○

×

×

×

×

Rate Plans

○

×

○

×

×

×

Payment Method

○

×

○

×

×

×

○

○

×

×

×

×

（(display at) a glance）

○

－

－

×

×

×

（Driver Deletion）

－

○

×

×

×

×

（Additional driver
registration）

－

×

○

×

×

×

Driver Name

×

×

×

○

×

×

携帯電話番号

×

×

×

○

○

×

Email Address

×

×

×

○

○

×

license number

×

×

×

○

×

○

×

×

×

○

×

○

－

×

○

×

×

×

Member Information

Credit Card Informationcredit card
Drivers List

Driver Information

License number expiration
date
Withdrawal（Withdrawal Application）

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

8. check/change membership information on the smartphone
site
Change membership information

Please log in with your driver ID (11 digits).

 Please log in to the Smartphone site.
 Select [Member/Driver Information] in the menu and press [Member Information Change Request].
 The Change Membership Information screen will appear.
 Enter your membership information and press [Confirm].
 A confirmation screen will appear.
The details of your application will be sent to your registered e-mail address and you will be able toconfirm it by e-mail.
The application will be registered after the business confirms the contents.
Please note that your application will not be reflected immediately.
Please note that the business may contact you depending on the details of your application.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

8. check/change membership information on the smartphone
site
Change a member's e-mail address

Please log in with your driver ID (11 digits).

会員（運転者）メールアドレス変更のご案内

 Please log in to the Smartphone site.
 Select [Member/Driver Information] in the menu and press [Change Member Email Address].
 The Change E-mail Address screen will appear.
 Enter your new email address and press [Confirm email address change].
 A confirmation screen will appear.
 A "Notice of Membership Email Address Change" email will be sent to your new email address.
At this point, the e-mail address has not been changed.
Operate to the end of this page to complete the email address change.

 Please check the contents of the e-mail and access the URL in the body of the e-mail.
 Enter your password and press [Change].
 When you see "Your email address change is complete. is displayed, the email address change iscomplete.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

8. check/change membership information on the smartphone
site
Change Rate Plans

Please log in with your driver ID (11 digits).

Please log in to the Smartphone site.
Select [Member/Driver Information] in the menu, and press [Apply for Rate Plan Change].
The Change Rate Plan screen will appear.
Please select your preferred rate plan and click [Confirm].
A confirmation screen will appear.
The details of your application will be sent to your registered e-mail address and you will be able toconfirm it by e-mail.
The application will be registered after the business confirms the contents.
Please note that your application will not be reflected immediately.
Please note that the business may contact you depending on the details of your application.

Change credit card information

Please log in with your driver ID (11 digits).

Please log in to the Smartphone site.
Select [Member/Driver Information] in the menu and press [Credit Card Change].
The Change Credit Card Information screen will appear.
Enter the new credit card and press [Change].
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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

8. check/change membership information on the smartphonesite
Add a driver

Please log in with your driver ID (11 digits).

登録運転者追加申請受付のご案内

 Please log in to the Smartphone site.
 Select [Member/Driver Information] in the menu and press [Application for Additional Registered Drivers].
 The Application for Additional Registered Drivers screen will appear.
 Enter the information of the driver to be added and press [Confirm].
 When the confirmation screen for the entered information appears, press [Apply].
 An email "Notice of Acceptance of Application for Additional Registered Drivers" will be sent to themember's registered email address.
The details of your application will be sent to your registered e-mail address and you will be able toconfirm it by e-mail.
The application will be registered after the business confirms the contents.
Please note that your application will not be reflected immediately.
Please note that the business may contact you depending on the details of your application.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

8. check/change membership information on the smartphonesite
Delete driver information

Please log in with your driver ID (11 digits).

 Please log in to the Smartphone site.
 Select [Member/Driver Information] in the menu and press [Delete Registered Driver].
 The Delete Registered Driver screen appears.
 Select the driver to be deleted and press [Delete Driver].
 A confirmation message for deletion will appear. ［Press [Yes].
 The deletion completion screen appears.

Change the driver's cell phone number

Please log in with your driver ID (11 digits).

 Please log in to the Smartphone site.
 Select [Member/Driver Information] in the menu and press [Change Cell Phone Number].
 The Change Cell Phone Number screen will appear.
 Enter the new form phone number and press [Confirm].
 The change confirmation screen will appear. ［Press [Change]. The Change Complete screen will appear.

46

Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

8. check/change membership information on the smartphone
site
Change the driver's e-mail address

Please log in with your driver ID (11 digits).

運転者メールアドレス
変更のご案内 Please log in to the Smartphone site.
 Select [Member/Driver Information] in the menu and press [Change E-mail Address].
 The Change e-mail address screen for driver information will appear.
 Enter your new email address and press [Confirm email address change].
 The change confirmation screen will appear. ［Press [Change e-mail address].
 A "Notice of Driver Email Address Change" email will be sent to your new email address.
At this point, the email address change has not yet been completed.
 Please check the contents of the e-mail and access the URL in the body of the e-mail.
 Enter your password and press [Change].
 When you see "Your email address change is complete. is displayed, the email address change iscomplete.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

8. check/change membership information on the smartphonesite
Update your driver's license information

Please log in with your driver ID (11 digits).

 Please log in to the Smartphone site.
 Select [Member/Driver Information] in the menu and press [Apply for Change of License Information].
 The Application to Change License Information screen will appear.
 Enter your new license information and press [Confirm].
 When the confirmation screen appears, press [Apply for change of driver's license].
The details of your application will be sent to your registered e-mail address and you will be able to confirm it bye-mail.
The application will be registered after the business confirms the contents.
Please note that your application will not be reflected immediately.
Please note that the business may contact you depending on the details of your application.
Reservations and use after the expiration date of the driver's license is not allowed.
We recommend that you apply for the change as soon as possible after your driver's license is renewed.

Please log in with your driver ID (11 digits).

Withdrawal from membership Please log in to the Smartphone site.
 Select [Member/Driver Information] in the menu and press [Cancel Application].
 Please select the date you wish to cancel your membership and enter your reason for canceling your membership and any
comments you wish to make.
 Please select "Confirm".
 Please review the information you have entered and select [Apply for change].
※ The application will be registered after the business confirms the contents.
It may take several days to confirm this registration, so please wait a little while for this registration to be completed.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

9. compensation system and accident response
Insurance and Compensation Programs
The insurance coverage for this car sharing system is as follows.
All insurance premiums are included in the usage fee.
Please check the sticker inside the car for the contact information of the insurance company.
＜ Insurance coverage ＞● bodily injury compensation
Limit per person Unlimited(including liability insurance)● property damage compensation
1 Accident limit No system limit（ Deductible 50,000 yen ）● personal injury compensation
Limit per driver 30 million yen● Vehicle Compensation
1 Accident limit hourly rate
（ Deductible 50,000 yen ）【 What cases are not covered by insurance? 】
・ Accidents caused by drunken, drugged, unlicensed, or drugged
drivers
・ In the event that no police report has been filed and no contact
has been made with the Company
・ If a settlement is reached between the parties
・ Driving other than the person who registered the ID
・ If the accident was the fault of the other party
・ Reckless driving (e.g., intentional accidents)
・ Flat tires and missing wheel caps
・Damages to spouse, parents, and children

What is the indemnification, In the event of an accident, the insurance company will pay the claim, but
the amount of the user's cost that is not compensated by the insurance is called the "deductible".

Operating compensation (non-operating charge)
In the event that the rental of a room becomes impossible due to accident, theft, breakdown*, defacement, etc., thefollowing amount will be charged as part of the business compensation, regardless of the extent of damage or thelength of time required for repair.
*Only for malfunctions caused by reasons attributable to the member or the driver registrant.

● If you drive your car to the station where it is scheduled to be returned

10,000 yen● Failure to return the vehicle to the scheduled return station by own car

50,000 yen※ In some cases, you may be required to pay towing charges, etc. that exceed the insurance coverage.

Troubleshooting
In the event of an accident, theft, breakdown, defacement, or other trouble, please be sure to contact the Car Sharing
Members Help Desk and follow the instructions. (Even minor accidents or scratches must be reported.)● If no report is received, a fee of 10,000 yen per report will be charged.

Example of what to do in the event of an accident① First, act calmly.
② First aid for the injured. Arrange for an ambulance. Contacting the police.
③ Contact the insurance company and the Car Sharing Member Help Desk.
④ A site inspection will be conducted to prepare proof of the accident.
※ Never settle between the parties.

What if I have a parking ticket?
・ Please contact the Help Desk for Car Sharing Members and immediately report to the police station with jurisdiction.
・Members are responsible for any penalties for violations of the Road Traffic Law, towing, storage, and otherexpenses.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

10. Charge list
J-PARC CarSharing Charge list

Effective from June 1, 2023

plan
Membership fee

Basic Planfreemonthly membership fee

hourly rate

mileage charge

cancellation charge




free
Exemption indemnity fee(Optional)¥1,100

Vehicle Class

compact

15分15 min.
3 Hour Pack
8 Hour Pack
12 Hour Pack
24 Hour Pack
1km
Up to 60 minutes prior to the startof the appointment
After the above until the reservation
start time¥150
¥1,500¥3,980¥5,180¥7,280¥20¥050% of hourly rate

After reservation start time

100% of hourly rateexcess charge

After the scheduled return time
without notice

200% of hourly rate

Unauthorized Extension
Fees

After the scheduled return time
without notice3,000 yen per visit*1

In the event of an accident, the insurance company will pay the claim, but the amount notcompensated by the insurance is called the "deductible". By paying a monthly or annual fee
for the indemnity coverage (optional), we will compensate you for this deductible in the eventof an accident.

*2

The 8-hour and 24-hour packages are automatically applied at the time of reservation; for 48hour reservations, 2 x 24-hour packages are applied, and for 72-hour reservations, 3 x 24hour packages are applied. For reservations that span weekdays and holidays, the cheapest
rate of all combinations will be applied.

Even if you return the car earlier than the reservation end time, you will be charged for the reserved time.
In the event of unauthorized overtime, an overtime fee (double the hourly rate from the end of the reservation to the actual returntime) and an unauthorized extension fee (business compensation) of 3,000 yen per event will be charged.

For details on reservation rules, see "3. Reservation Rules.
See "upr Car Sharing System Membership Agreement" for payment of fees.

What is the deductible compensation fee?
In the event of an accident, the insurance company will pay the claim, but the amount notcompensated by the insurance is called the "deductible". By paying a monthly or annual fee for theindemnity coverage (optional), we will compensate you for this portion of the indemnity in theevent of an accident.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

11. station information
J-PARC Parking lot in front of Tokai Dormitory203-1 Shirakata, Tokai-mura, Naka-gun, Ibaraki

car model

TOYOTA／BELTA

Vehicle Image

number水戸 501 わ 3830

color

silvercapacity(of a car)5-seaterfuel

Gasoline (regular)

optional equipment

Car navigation system/ETC
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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

12. Q&A for Troubleshooting
At the time of reservation
I can't make an appointment.

Do you make reservations for more than 30 minutes?
We ask that reservations be at least 30 minutes in length.
Do you have another vehicle reserved at the same time? Or, is the car you aretrying to reserve already reserved by someone else? Please make a reservation
for a different car or at a different time.
Is your driver's license expired? Driver's license verification is required to rent a
vehicle.

I forgot my login ID.

Please contact the Help Desk for Car Sharing Members.

I forgot my password.

Please select "Forgot your password?" on the login screen of the reservation
system to issue an initial password.

when lending
Card reader is not flashing.

Did you register your card at the time of enrollment? Registration is required prior
to using the card reader.
Is it 14 minutes before the appointment start time?
Has it been more than 30 minutes since the reservation start time? The card
reader stops blinking 30 minutes after the reservation start time. Please start
using the service from the smart phone site.

Flashing red light does not change
to lit when touching the card
readerAre you touching the card (mobile device) you registered at the time ofenrollment?
Touch the card against the card reader at different distances, in different
orientations, etc.

Door locks will not unlock.

Is it 14 minutes before the appointment start time?
Did you leave the door open for more than 1 minute after the operation to start
using the system? The door may have been automatically locked by the vehicle's
security function. Please try to end the use of the car and make a new reservation,or contact the Help Desk for Car Sharing Members.

Engine does not start (engine key
does not turn)Is the steering wheel locked? Try moving the steering wheel left or right whileturning the engine key.
Is the selector lever set to [P]?
Is the brake pedal depressed when turning the engine key?
Is the engine key set to [loaner]?
Is the battery dead? Does the cell turn when the engine key is turned? (Do you
hear a squealing sound?) Turn on the room lamps, headlights, and hazard lamps
to check. If you think the battery is low, please contact the Car Sharing Members
Help Desk.
The vehicle's security features may have prevented the engine from sating.
Please contact the Help Desk for Car Sharing Members.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

12. Q&A for Troubleshooting
While using
Forgot to remove the engine key
from the key box.

Please remove the engine key from the key box immediately. If it has been lessthan 10 minutes since the start of use, you can continue to use the system as it is.
If more than 10 minutes have elapsed, the security function will be activated andthe engine will not start. Please contact the Car Sharing Members Help Desk.

No extension available.

Is the reservation end time passed?
Please contact the Car Sharing Members Help Desk.
Have you already extended your reservation twice?
Please return the vehicle within the reserved time or contact the Car Sharing
Member Help Desk if you miss the return time.

I mistakenly performed an end-ofuse operation.

If the door is locked, please immediately rebook the reservation and operate tostart using the service. The Car Sharing Members Help Desk may contact you at
this time.
If it is within 10 minutes from the end-of-use operation, insert the engine key
once into the key box and remove it again.
If more than 10 minutes have passed since the end-of-use operation, the security
function may be activated and the engine may not start. Please contact the Help
Desk for Car Sharing Members.

Low gas mileage.

Please refuel using the "refueling card" provided in the car.

I got towed for a parking ticket.

Contact the Car Sharing Member Help Desk.
Contact the police to return the vehicle.
※All costs incurred are the responsibility of the member.

I turned the engine key to returnit.

Return the engine key to the loaner immediately.
If more than 10 minutes have elapsed, the security function will be activated andthe engine will not start.
Please contact the Car Sharing Members Help Desk.

When returning
Another car is parked at thestation.

Please contact the Help Desk for Car Sharing Members only.

I left something in the car.

If it is within 10 minutes from the end of use, the door can be opened by "Lostand Found Door Unlocking". If more than 10 minutes have passed, please contact
the Car Sharing Members Help Desk.

Forgot to turn off headlights, room If it is within 10 minutes from the end of use, the door can be opened by "Lostlamps, etc.
and Found Door Unlocking". If more than 10 minutes have passed, please contact
the Car Sharing Members Help Desk.
Card reader does not flash

Check the following
・Is the engine stopped?
・Is the engine key set to [Return] with the key inserted in the key box?
・Is the side brake pulled?
・Are all doors closed?

Door does not lock when touching
the card reader (flashing light
does not change to lit)

Are you touching with the card (mobile device) registered at the time ofenrollment?
Please change the distance, orientation, etc. of the card to the card reader andtouch it.

Unable to perform end-of-use
operation (door lock)Check the following
・Is the engine turned off?
・Is the engine key in the key box and set to “RETURN”?
・ Is the side brake pulled? Are all doors closed?

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

12. Q&A for Troubleshooting
Other
Can I lend my member ID (driver ID) to someone else?

It is not possible. Only the driver registered at the time of application can use the member
ID (driver ID).

What happens if I am late for the reserved start time?

If you are late for the start time, you can use the room at any time during the reserved
time. However, the usage fee will be charged from the start time of the reservation.

Arrived at the parking lot earlier than reserved time ...

The service is available 14 minutes prior to the start time of the appointment. The time
before the reservation start time (up to 14 minutes) is free of charge.

How many days in advance can I make a reservation?

Reservations can be made up to three months in advance.

What is the maximum number of hours I can make an
appointment?

The maximum time per appointment is 72 hours (3 days).

Can I cancel my reservation?

You can do so, but a cancellation fee may apply. Please see the charge list.

Can I extend the time of use while I am in the middle ofusing the service?

It is possible. You can extend the time you are using the room. The maximum number oftimes is 2 times. (However, this is only possible when there is no reservation for the next
person. Shortening is not allowed.)

Why can't I extend my appointment even though it is still
within the reserved time?

There may be other reservations behind you.
Extensions are limited to 2 times. Have you already had two extensions?
If you miss the return time, please contact the Car Sharing Members Help Desk.

What happens if I miss the scheduled return time?

Excess charges will apply. Do not extend your stay without permission.

Can I return my vehicle to another parking lot (outside thedesignated parking lot)?

Please be sure to return to the station where you boarded. Please be sure to return to thestation where you boarded.

Can I change my rate plan?

You can change your plan on a monthly basis. (The new plan will be applied from thefollowing month.)

What should I do if I am unable to drive the vehicle duringuse, for example, due to a flat tire?

Please contact the Help Desk exclusively for car sharing members, or the road service of
the insurance company to which the car sharing vehicle is subscribed, or JAF, etc. Tire
puncture and wheel cap loss/damage costs are the responsibility of the customer.

What if I have an accident while using the system?

Contact the police immediately. If there are injured persons, please call an ambulance first.
At the same time, please contact the Car Sharing Members Help Desk. Never settle thecase between the parties.

What if the vehicle is damaged during use?

Please be sure to contact the Car Sharing Members Help Desk even for small scratches.
Failure to contact us will result in a fine.

What if I park in a no-parking zone and get towed?

Please contact the Help Desk for Car Sharing Members and at the same time, contact thepolice to return the vehicle. All costs incurred at this time are the responsibility of thecustomer.

What should I do if I lose my refueling card?

In the event of loss or damage, please notify the Car Sharing Member Help Desk as soon
as possible.

Can I smoke in the car?

All car sharing vehicles are non-smoking.

Can pets be carried?

We cannot take them on board. This is because some of our other customers may beallergic to animals.

What about vehicle cleaning?

Staff will wash and clean the cars on a regular basis. Please take back any trash you leavebehind. We ask for your cooperation so as not to inconvenience other customers.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.

jpcs-202306― Please keep this manual in a safe place. ―〒100－0011
12F Uchisaiwaicho Tokyu Building, 1-3-2
Uchisaiwaicho, Chiyoda-ku, Tokyo
ＴＥＬ：03-3593-1723
ＦＡＸ：03-3593-3018
ＵＲＬ：http//www.upr-net.co.jp
UPRCorporation※The information in this document is subject to change without notice. Please note that the information in this document issubject to change without notice.

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Copyright © 2012-2023 UPR Corporation. All Rights Reserved.