Viber Terms of Use
Thanks for sending us good vibes by using the various services available within Viber ! You may besurprised, but we will refer to all such services, including additional apps published by Viber Media
S.a.r.l, and also third party services which are powered by Viber's technology, as the "Services".
The Terms of Use (or, the "Terms") presented below are the basic rights and obligations that you
and us have between us when you use our Services. The language of the Terms will seem legal(basically, because they are) but we still tried to make them as simple as possible for you to read, sothat we are sure that you knowingly choose to enjoy our Services under these binding Terms (which
actually constitute a binding agreement between Viber Media S.a r.l. and yourself).
When you use our Services, in addition to enjoying a world of good vibes, you also agree to theTerms and they affect your rights and obligations. You can choose not to enjoy the Services, if you
don't want these Terms to apply (and by these Terms we also mean our Privacy Policy, Cookies andTracking Technologies Policy, DMCA Policy, and other policies on our policies page, which areincorporated herein).
NO ACCESS TO EMERGENCY SERVICES: Viber is not a replacement for your ordinary mobile orfixed line telephone and does not allow you to make emergency calls to emergency services. You
must make alternative communication arrangements to ensure that you can make emergency calls if
needed.
Some features of our Services may be subject to additional terms and conditions, which you should
read before making use of those features, and they add up to these Terms. You understand that,just like a regular mobile phone service, anyone with knowledge of your phone number may call youor send you messages through our Services and anyone you send a message to can use thecontent of your message as he desires.
1. Legal Capacity; Children and Minors. If you are under the age of consent in your country to form abinding agreement, you should only use our Service if you are either an emancipated minor, or havethe legal consent of your parent or guardian for your use of our Service. You should use our Service
only if you are fully able to understand and enter into and comply with these Terms.
2. Updates to Terms. We are always working on adding additional features to our Services, andbecause of that, and also since sometimes applicable laws change, we may revise and reissue
these Terms occasionally, by posting updated Terms at http://www.viber.com/eula. You consent andagree to receive notices of updates of these Terms through our posting of updated Terms on theServices. You should visit this page regularly to review the current Terms. If you do not agree toupdated Terms, you should stop using our Services and/or close your account. Your continued useof any of our Services will be deemed as your acceptance of any revisions.
3. The Information You Give Us to Use the Service Must Be Correct. To access the Viber Service orsome of the features we offer in the Viber Service, you will be asked to provide true and complete
registration details. If we at Viber believe the details are not correct, current, or complete, we havethe right prevent you from accessing our Services, or any of its resources and to terminate orsuspend your account.
4. Online Privacy Notice. Your privacy is important to us. To better protect your privacy, we provide
notices explaining our information practices and the choices you can make about the way yourinformation is collected and used at our Services. Click here to view our Privacy Policy.

5. Trademarks and Copyrights. Our Services and materials incorporated by Viber on our Services(“Material”) are protected by copyrights, patents, trade secrets or other proprietary rights(“Copyrights”). Some of the characters, logos, or other images incorporated by Viber in our Services
are also protected as registered or unregistered trademarks, trade names, and/or service marks
owned by Viber or others (“Trademarks”). Viber or its licensors own the title, copyright, and otherintellectual property rights in the Material and Service, and by using our Services, you do not acquire
any ownership rights in Service or Materials contained therein. Viber respects the intellectual
property rights of others and asks users of our Services to do the same.
6. Your Use of Our Material. Your right to make use of our Service and any Material or other content
appearing on it is subject to your compliance with these Terms. You may not modify, or use theMaterial or any other content on our Services for any purpose not permitted by these Terms. Suchprohibited use violates these Terms and may be a violation of the Copyrights and/or Trademarks
protected by law.
You may access and display Material and all other content displayed on our Services for noncommercial, personal, entertainment use on any computer, tablet, smart watch, or mobile device you
own or control. The Material and all other content on this Service may not otherwise be copied,
reproduced, republished, uploaded, posted, transmitted, distributed, or used in any way unlessspecifically authorized by Viber. Also, decompiling, reverse engineering, disassembling, or otherwise
reducing the code used in any software on this Service into a readable form in order to examine theconstruction of such software and/or to copy or create other products based (in whole or in part) on
such software, is prohibited. You may not rent, lease, lend, sell, redistribute or sublicense theMaterial and/or the Services.
7. Call Services; Premium Services. As part of our Service, we offer you to call your friends who use
Viber, through our Service, free of charge (calls use your data plan unless connected to Wifi). Viber
also offers you the opportunity to become a premium "Viber Out" user, which allows you to call nonViber users (landlines or mobiles) around the world at such rates as presented
herein https://account.viber.com/en/rates/.
In addition, you are allowing certain incoming calls generated outside the Viber network, by yourfriends or other people calling your number, to be received by your mobile device or desktop throughthe Licensed Application (hereinafter: "Viber In"). "Viber In" is provided to you for free and you may
disable the 'Viber In' service at any time by changing the application settings.
8. Charges for Viber Out Service and Other Products or Features.
8.1 Calling non-Viber phone numbers and premium rate numbers with Viber Credit:
8.1.1 The rates for calling landlines and mobile phones outside of the Viber community
consist of a per-minute rate as set out on http://account.viber.com/. After a 4-hour callduration, the call will be disconnected and require a re-dial.
8.1.2 Viber may change the rates for calling phones at any time without notice to you byposting such change at http://account.viber.com/. The new rate will apply to your next
phone call after the new rates have been published. Please check the latest rates
before you make your call. If you do not accept the new rates, do not make your call.
8.1.3 The duration of a call shall be based on one-minute increments. Fractions ofminutes will be rounded up to the next minute. At the end of a call, fractional centcharges will be rounded up or down to the nearest whole cent. For example a total call

at a price of €0.034 will be rounded to €0.03. During the call, charges incurred will be
deducted automatically from the Viber Credit balance in your User Account.
8.2 The charges for other Viber products or features will be confirmed to you before you
complete a purchase from Viber. Viber may change the prices of such products at any time
without any notice to you. You can choose whether or not to accept the new charges prior tocompleting your next purchase of the applicable product. The new prices will apply to yournext purchase after the new prices have been published.
8.3 From time to time, Viber may offer products or features available at no charge for a trial
period, at Viber's sole discretion, including as to duration and scope of no charge offers.
However, Viber reserves the right to charge you for such products (at the normal rate) in theevent that Viber determines (in its reasonable discretion) that you are abusing the terms of theoffer, including if you are using any service, proxy or other device or anonymous IP addressthat prevents us from locating you.
8.4 Viber may collect VAT or other indirect taxes at the applicable rate for the particularcountry (as per applicable tax rules) at the time of purchase of Viber Credit or at the time you
use the Viber Credit.
8.5 Using the Service on mobile applications will use some of the data allowance available on
the data package to which you have subscribed with your mobile network operator as thecase may be. Out-of-country usage may in any event lead to significantly higher costs thanregular usage, and you are solely responsible for keeping yourself informed and paying forpossible roaming and other applicable charges levied by your mobile network operator.
9. Payments; Refunds. You can find information about payments, credits and refunds in
our Payments policy.
9.1 You can purchase credits ("Viber Credit") using any payment method made available toyou by Viber from time to time. The Viber Credit that you purchase will be applied to your User
Account at the time of purchase. We will send you an acknowledgement of your order of Viber
Credit [by email]. We use the services of third parties to process your payments and we
require that these third parties take the appropriate organizational and technical measures toprotect your personal data and traffic data and to comply with relevant laws. Please review theterms of use and privacy policies of those third parties before providing your banking or
payment information. You agree that you are not relying on the future availability of any
feature or product offered through the Service in agreeing to or making payments hereunder.
You can change your payment method and billing information by logging into your Viber
account at http://account.viber.com/. You agree that Viber may use information regarding yourselected payment method provided by your issuing bank or applicable payment system. If you
pay with foreign currency, you agree that the amount you are eventually credited may vary, asa result of foreign currency conversion policies of our third party payment processors, which
you can find at the relevant website or location where you make the actual purchase.
9.2 If you do not use your Viber Credit for a period of six months (including Viber Credit thathas been allocated to you by a Viber administrator), such credits will be frozen. You canreactivate the Viber Credit by accessing your Viber-Out account on viber.com, and following
the instructions therein.
If your Viber account is deactivated, your Viber Credit will be lost. For this purpose, Viber
Account may be deactivated in any of the following: (i) You actively deactivate your account.

(ii) You remove Viber from your mobile device and do not reinstall it within three months (iii)
You do not log in to Viber for twelve consecutive months.
9.3 Viber Credit currently can be used only for Viber Out calls.
9.4 Automatic Recurring Charge. The recurring charge feature will be automatically enabled
when you buy Viber Credit through the Viber website, unless you uncheck the appropriate
checkbox at the time of purchase. Your Viber Credit balance will be recharged with the sameamount and by the same payment method you initially designated when you registered youraccount every time your Viber account balance goes below the threshold set by Viber fromtime to time. You can disable the recurring charge feature at any time by accessing your User
Account. Any charges mentioned in specific currencies are solely considered as examples,and do not take currency fluctuations or discrepancies into account.
9.5 In the event of any errors relating to the pricing or specifications, Viber shall have the rightto refuse or cancel any orders in its sole discretion. If we charged your credit card or otheraccount prior to cancellation, we will issue a credit to your account in the amount of thecharge. Additional Terms may apply.
10. Refunds.
10.1 Except as provided by law, all purchases are final and non-refundable. If you believe that
Viber has charged you in error, you must contact Viber within 90 days of such charge. No
refunds will be given for any charges more than 90 days old. If you purchase any digitalcontent from Viber, any right you may have to withdraw from or cancel the purchase willterminate once the digital content has been delivered to you upon your request, and you will
not be entitled to claim any refund, except where you believe Viber has charged you in error. If
you use third party services to purchase Viber Out Credit, such purchase is also subject to theterms of such third party (including with respect to payment terms, refunds, etc.).
10.2 Viber reserves the right to refuse a refund request if it reasonably believes or suspects (i)that you are trying to unfairly exploit this refund policy, for example, by making repetitive
refund requests in respect of the same product or feature; (ii) that you are in breach of theterms of this License; (iii) that you are using any of our products fraudulently or that your User
Account is being used by a third party fraudulently; or (iv) that you purchased your credit
through a third party service and the terms of such third party do not allow such refund. This
refund policy does not affect any of your statutory rights to pursue a claim.
11. Public Content. THE MATERIALS, INFORMATION AND OPINIONS INCLUDED AND/OR
EXPRESSED IN OR ON PUBLIC ACCOUNTS AND/OR PUBLIC CHATS, COMMENT SECTIONS,COMMUNITY PAGES, OR OTHER FORUMS ON THIS SERVICE (“FORUMS”) ARE NOTNECESSARILY THOSE OF THE VIBER GROUP OR CONTENT PROVIDERS. VIBER DOES NOTUNDERTAKE TO MONITOR OR REVIEW FORUMS, AND THE CONTENT OF FORUMS IS NOTTHE RESPONSIBILITY OF VIBER. VIBER MAY REMOVE OR MODIFY ANY CONTENT WITHOUTNOTICE OR LIABILITY AT ANY TIME IN VIBER’S SOLE DISCRETION. ANY USE OF THE
FORUMS WILL BE AT YOUR OWN RISK AND WILL BE SUBJECT TO THE DISCLAIMERS AND
LIMITATIONS ON LIABILITY SET OUT ABOVE.
12. User Content.
We want you to share your good vibes through our service! This is why we have different features
allowing you to do so. However, because we want to protect you and other Users and make sure your

experience is positive, we reserve the right at all times (but will not have an obligation) to remove or
refuse to distribute any User Content on the Service, to suspend or terminate users, and to block
participants of Viber Public Chats without liability to us, including where such User Content, in our sole
discretion, violates these Terms, including these House Rules, the Public Chat & Public Accounts
Terms & Guidelines or any additional terms, or that we otherwise find objectionable. We also reserve
the right to respond to user support requests or reports provided through the Viber App, or protect therights, property or safety of Viber, its users and the public.
(a) Public Chats: The Service allows users to follow Public Chats conducted on the Service.
Public Chats are conversations held between groups of participants who have a common
interest or affiliation, and are chatting amongst themselves, on Viber, while any Viber Userchoosing to follow such Public Chat ("Viber Public Chat") publically views the chat. Viber
Public Chats may include content that is not suitable for children and therefore, persons
viewing, following or participating in a Public Chat must be at least 13 years old. Please
review the Public Chat & Public Accounts Terms & Guidelines and the Content Guidelines(which are part of these Terms) to understand more about what's prohibited on Viber Public
Chat and what terms apply when you use this feature. You can always unfollow a Viber Public
Chat if you find it to be unsuitable for you in any way.
Viber does not undertake to monitor Public Chats or other Forums, and the content posted on
Public Chats and other Forums is not the responsibility of Viber.
(b) Comments: when you use our public Forums, your content is public and you allowing
anyone, on Viber and elsewhere to view it and associate it with you. your content will be used
to help improve how we offer content to you and other users. By posting or uploading any
User Content to Viber, you specifically grant us the a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use any intellectual property rights for the content
that you share publicly on or in connection with our Service. This License will end once you
delete such content or your account unless users who have seen the content saved it.
Removed content may persist in backup copies for a reasonable period of time (but will not be
available to others).
13. Our Use of Your User Content. Viber will consider anything you provide to Viber, including
feedback, ideas or suggestions and/or contribute to this Service as available for our use free of any
obligations to you (including any payment). Under no circumstances will we pay you for the use ofyour ideas or submissions.
14. Claims of Infringement. If you believe that any materials accessible on or from the Service
infringe your copyrights, you may request the removal of those materials (or access thereto) bycontacting our copyright agent. Please go to the DMCA notification page to review our DMCA
notification guidelines and procedures – Viber DMCA Policy.
15. Responsibility for Your Use. You may only use our Service and its contents for lawful purposes
and in accordance with applicable law and you are prohibited from storing, distributing, ortransmitting any unlawful material through this Service, otherwise you may be exposed to criminal
and/or civil liability. You agree that if a third-party claims that material you have contributed to ourService is unlawful, you will bear the burden of establishing that it is lawful. You understand andagree that all materials publicly posted or privately transmitted on or through this Service are thesole responsibility of the sender, not Viber, and that you are responsible for all material you upload,
publicly post or otherwise transmit to or through this Service.

16. System Abuse; Bulk Messaging. Without limitation, you agree not to send, create, or reply to socalled “mailbombs” (i.e., sending copies of a single message to many users, or sending large or
multiple files or messages to a single user with malicious intent) or engage in “spamming” (i.e.,
sending unsolicited messages for business or other purposes)
In addition, you agree not to send "bulk messaging" (i.e. sending messages for business or othercommercial purposes) without written permission by Viber, or undertake any other activity which may
adversely affect the operation or enjoyment of this Service by any other person, including placing
malware on the Service.
You may not reproduce, sell, resell, or otherwise exploit any resource, or access to any resource,
contained on this Service.
17. Security of User Accounts. If you create a User Account by selecting a password and providing
your name, You are responsible for all activities that occur under your User Account. You agree tonotify Viber immediately of any unauthorized use of your User Account or any breach of security withrespect to your User Account including your password. Viber will not be liable for any loss that you
may incur as a result of someone else using your User Account, either with or without yourknowledge. In addition, you may be held liable for any losses incurred by us or another party due tosomeone else using your User Account. Viber shall be entitled to monitor your User Account andpassword and, at its discretion, require you to change your password. If you use a username andpassword that Viber considers insecure, Viber will be entitled to require this to be changed and/or
terminate your User Account.
18. Violation of Security Systems. You are prohibited from using any services or facilities provided inconnection with this Service to compromise security or tamper with system resources and/or
accounts. The use or distribution of tools designed for compromising security (e.g. password
guessing programs, cracking tools, malware, or network probing tools) is strictly prohibited. If you
become involved in any violation of system security, Viber reserves the right to release your details
to system administrators at other sites, law enforcement and/or governmental authorities in order toassist them in resolving security incidents.
19. Termination. We aspire that you will always continue to share good vibes through the use of ourService, but you may terminate your relationship with Viber at any time. If you are using our freeService, you may simply cease to use the Service. If you registered for our "Viber Out" service(described above), you can request that Viber delete your account and our cancellation policy shallapply. Where permissible under the law, Viber has the right to terminate your rights under our
Service without notice.
20. Disclaimer of Warranties. Although we make great efforts to make our Service error andinterruption free, we cannot promise that such efforts will result with such desired performance.
YOUR USE OF THIS SERVICE IS AT YOUR OWN RISK. NO ORAL OR WRITTEN INFORMATIONOR ADVICE GIVEN BY US SHALL CREATE A WARRANTY. THE SERVICE AND ALL THE
MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES AND OTHER CONTENT IN
THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY
KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANTTO APPLICABLE LAW, VIBER, ITS PARENT RAKUTEN AND ANY SUBSIDIARIES OR
AFFILIATED COMPANIES OF VIBER (“THE VIBER GROUP”) DISCLAIM ALL WARRANTIES,EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
THE VIBER GROUP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON OR

THROUGH THIS SERVICE WILL BE AVAILABLE, UNINTERRUPTED OR ERROR-FREE, THAT
DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE
THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
THE VIBER GROUP DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING
THE USE OR THE RESULTS OF THE USE OF THE MATERIAL, INFORMATION, SOFTWARE,
FACILITIES, SERVICES, OR OTHER CONTENT ON THE SERVICE OR ANY WEBSITES LINKED
TO THE SERVICE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR
OTHERWISE. THE VIBER GROUP MAKES NO WARRANTIES THAT YOUR USE OF THE
MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF
THE SERVICE WILL NOT INFRINGE THE RIGHTS OF OTHERS AND THE VIBER GROUPASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH
MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF
THE SERVICE OR ANY OTHER WEBSITE. IF APPLICABLE LAW DOES NOT ALLOW THE
EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU,THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BYAPPLICABLE LAW.
IF YOU ARE ACCESSING A UNITED KINGDOM OR LUXEMBOURG VERSION OF THE
SERVICE, NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH
OR PERSONAL INJURY RESULTING FROM THE NEGLIGENCE OF EITHER PARTY OR THEIRSERVANTS, AGENTS, OR EMPLOYEES.
21. Limitation of Liability. THE VIBER GROUP DISCLAIMS ALL LIABILITY, WHETHER BASED IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND
DOES NOT ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE (DIRECT, INDIRECT,PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR
OTHERWISE) RESULTING FROM ANY USE OF, OR INABILITY TO USE, THE SERVICE OR ANYOTHER SITE, APP OR SERVICE, OR THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES,SERVICES, OR OTHER CONTENT ON THE SERVICE OR ANY OTHER SITE, APP OR SERVICE,REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF ANY
MEMBER OF THE VIBER GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSOR DAMAGE. WITHOUT LIMITATION, YOU (AND NOT ANY MEMBER OF THE VIBER GROUP)ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION IN
THE EVENT OF ANY SUCH LOSS OR DAMAGE ARISING THEREIN. IF APPLICABLE LAW DOESNOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO
YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BYAPPLICABLE LAW. In no event shall our total liability to you for all damages (other than as may berequired by applicable law in cases involving personal injury) exceed the amount of fifty dollars($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential
purpose.
22. Indemnity. You agree to indemnify and hold harmless The Viber Group from and against any andall claims, demands, liabilities, costs or expenses, including reasonable attorney's fees, resulting
from your breach of these Terms, including any of the foregoing provisions, representations or
warranties, from your placement or transmission of any content onto Viber's servers and/or from any
and all use of your User Account.
23. Release. If you have a dispute with one or more users (including game developers and/or
merchants), you release The Viber Group from claims, demands, liabilities, costs, or expenses anddamages (actual and consequential of every kind and nature, known and unknown, arising out of orin any way connected with such disputes). In entering into this release, you expressly waive any
protections (whether statutory or otherwise) to the extent permitted by applicable law that would
otherwise limit the coverage of this release to include only those claims which you may know orsuspect to exist in your favor at the time of agreeing to this release.
24. Investigations. Viber may seek to gather information from a user who is suspected of violatingthese Terms and from any other user. Viber may suspend any users whose conduct or postings areunder investigation and may remove such material from its servers as it deems appropriate andwithout notice. If Viber believes, in its sole discretion, that a violation of these Terms has occurred, it
may edit or modify any submission, posting or emails, remove the material permanently, cancel
postings, warn users, suspend users and passwords, terminate accounts, or take other corrective
action it deems appropriate. Viber may fully cooperate with any law enforcement authorities or court
order requesting or directing Viber to disclose the identity of anyone posting any content, or
publishing or otherwise making available any materials that are believed to violate these Terms. BY
ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS ALL MEMBERS OF THE
VIBER GROUP FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY MEMBER
OF THE VIBER GROUP DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROMANY ACTIONS TAKEN AS A CONSEQUNCE OF INVESTIGATIONS BY EITHER A MEMBER OF
THE VIBER GROUP OR LAW ENFORCEMENT AUTHORITIES.
25. Reservation of Rights. Viber reserves the right to modify or discontinue, temporarily or
permanently, all or any part of this Service and/or any software, facilities, and services on thisService, with or without notice and/or to establish general guidelines and limitations on their use.
26. Local Regulations. We make no representation that our Service is available for use or permitted
by law in any particular location. To the extent you choose to access our Service, you do so at yourown initiative and are responsible for compliance with any applicable laws, including but not limited
to applicable local laws. You are responsible for complying with local laws, if and to the extent local
laws are applicable. You specifically agree to comply with all applicable laws concerning thetransmission of technical data exported from the United States or the country you reside in.
27. Third-Party Services. This Service may link you to other sites on the Internet and third party
partners which cooperate with us to provide you certain Services, such as Western Union. Thesesites may contain information or material that some people may find inappropriate or offensive.
These other sites are not under the control of Viber, and you acknowledge that (whether or not suchsites are affiliated in any way with Viber) Viber is not responsible for the accuracy, copyrightcompliance, legality, decency, or any other aspect of the content of such sites, and that your use ofsuch sites is subject to their respective terms of use. The inclusion of such a link does not imply
endorsement of any site by Viber or any association with its operators.
28. Viber cannot ensure that you will be satisfied with any products or services that you purchasefrom any third-party site that links to or from Viber since the third-party sites are owned and operated
by independent retailers. Viber does not endorse any of the merchandise, nor has Viber taken any
steps to confirm the accuracy or reliability of any of the information contained on such third-party
sites. Viber does not make any representations or warranties as to the security of any information(including, without limitation, credit card and other personal information) you might be requested togive any third-party, and you irrevocably waive any claim against us with respect to such sites. We
strongly encourage you to make whatever investigation you feel necessary or appropriate before
proceeding with any online transaction with any of these third-parties.

29. Proprietary Online Services. Any area of this Service that is accessed through any proprietary
online service is subject to the rules, policies and guidelines of such proprietary online service.
30. Jurisdictional Issues. The Materials and all other content in this Service are presented for the
purpose of providing information regarding the Viber Services available in the United States andelsewhere.
31. Choice of Law. To the extent permitted by law, and with the exception of Section 8 (which will be
construed in accordance with the FAA and New York law), these Terms shall be governed by,construed and enforced in accordance with the laws of the State of New York, as they are applied toagreements entered into and to be performed entirely within New York.
32. Binding Arbitration of All Disputes; No Class Relief.
This section sets forth the exclusive way you can resolve any dispute you may have with us. If you
ever wish to seek any relief from us, you agree to do it only through arbitration, and you waive theability to pursue class action.
(a) U.S. Residents: To the fullest extent permissible by law, with the exception of disputes
pertaining to Viber’s intellectual property rights and certain statutory claims that, pursuant tolaw, are not arbitrable, any dispute of any kind between you and Viber arising under theseTerms shall be resolved through binding arbitration pursuant to the JAMS Streamlined
Arbitration Rules and Procedures on an individual basis with no class relief. The arbitrator
shall be a retired judge or justice of any New York state or federal court with substantial
experience in the internet industry and shall follow New York substantive law in adjudicating
the dispute, except that this Section 8(a) shall be construed as a “written agreement toarbitrate” pursuant to the Federal Arbitration Act (“FAA”). You and we agree that we intend
that this Section 8(a) satisfies the “writing” requirement of the FAA. The hearing shall be
conducted in the county that encompasses the billing address you have provided to Viber. For
any claim in which you seek U.S. $10,000.00 or less, you shall have the choice as to whether
the hearing is conducted in person, by telephone, or instead the arbitrator may decide thedispute without a hearing. For those claims that the arbitrator determines are not frivolous,
Viber shall pay the costs and fees of JAMS and the arbitrator. Viber agrees that it will not seek
reimbursement from you for its costs and fees incurred by it in the arbitration. AGREEMENT
TO THESE TERMS CONSTITUTES AN AGREEMENT TO PURSUE YOUR CLAIM ON AN
INDIVIDUAL BASIS AND A WAIVER OF THE ABILITY TO PURSUE YOUR CLAIM IN A
CLASS ACTION.
(b) Non-U.S. Residents: If any controversy, allegation, or claim (including any non-contractual
claim) arises out of or relates to the Service or the Terms (a “Section 8(b) Dispute”), then you
and we agree to send a written notice to the other providing a reasonable description of theSection 8(b) Dispute, along with a proposed resolution of it. Our notice to you will be sent toyou based on the most recent contact information that you provide us. But if no suchinformation exists or if such information is not current, then we have no obligation under thisSection 8(b). Your notice to us must be sent to us at Viberforeigndispute@viber.com. For aperiod of sixty (60) days from the date of receipt of notice from the other party, Viber and you
will engage in a dialogue in order to attempt to resolve the Section 8(b) Dispute, thoughnothing will require either you or Viber to resolve the Section 8(b) Dispute on terms which
either you or Viber, in each of our sole discretion, are uncomfortable with.

If your Section 8(b) dispute against Viber involves a paid Viber Service and we are unable toresolve it through dialogue (as described above), Viber will Directive 2013/11/EU on
Consumer Alternative Dispute Resolution. The European Commission Online Dispute
Resolution (“ODR”) can be accessed at eu.europa.eu/odr.
33. How to Contact Us. This Service is controlled and operated by Viber Media, S.à r.l., a société à
responsabilité limitée incorporated under the laws of the Grand Duchy of Luxembourg, withregistered office at 2, rue des Fossé, L-1536 Luxembourg, Grand Duchy of Luxembourg, andregistered with the Trade and Companies Register of Luxembourg. Please forward any comments orcomplaints about the Service to techsupport@viber.com. Please forward any questions regarding
privacy to privacy@viber.com and other legal matters to support@viber.com.
34. General. If any provision of these Terms are adjudged, by written decision, to be unlawful, void,or for any reason unenforceable, then that provision shall be deemed severable from this agreement
and shall not affect the validity and enforceability of any remaining provisions. This is the entire
agreement between you and Viber relating to the matters contained here and the Service.
In the event you read these terms in any language other than English, you agree that in the event ofany discrepancies, the English version shall prevail.
Current Terms of Use PDF Version
Previous Terms of Use PDF Version (September 2016)
Previous Terms of Use PDF Version (June 2014)