Viber Terms of Use
Thanks for sending us good vibes by using the various services available within Viber!
You may be surprised, but we will refer to all such services, including additional apps
published by Viber Media S.a.r.l, and also third party services which are powered by
Viber’s technology, as the “Services”.
The Terms of Use (or, the “Terms”) presented below are the basic rights and obligations
that you and us have between us when you use our Services. The language of the Terms
will seem legal (basically, because they are) but we still tried to make them as simple aspossible for you to read, so that we are sure that you knowingly choose to enjoy our
Services under these binding Terms (which actually constitute a binding agreement
between Viber Media S.a r.l. and yourself).
When you use our Services, in addition to enjoying a world of good vibes, you also agree
to the Terms and they affect your rights and obligations. You can choose not to enjoy
the Services, if you don’t want these Terms to apply (and by these Terms we also mean
our Privacy Policy, Cookies and Tracking Technologies Policy, DMCA Policy, and otherpolicies on our policies page, which are incorporated herein).
NO ACCESS TO EMERGENCY SERVICES: Viber is not a replacement for your ordinary
mobile or fixed line telephone and does not allow you to make emergency calls to
emergency services. You must make alternative communication arrangements toensure that you can make emergency calls if needed.
Some features of our Services may be subject to additional terms and conditions, which
you should read before making use of those features, and they add up to these Terms.
You understand that, just like a regular mobile phone service, anyone with knowledge ofyour phone number may call you or send you messages through our Services andanyone you send a message to can use the content of your message as they desire.
1. Legal Capacity; Children and Minors. If you are under the age of consent in yourcountry to form a binding agreement, you should only use our Service if you are either an
emancipated minor, or have the legal consent of your parent or guardian for your use of
our Service. You should use our Service only if you are fully able to understand and enter
into and comply with these Terms. Our Services are not intended for children under 13: if
you are under 13, please wait until you turn 13 to use them.
2. Updates to Terms. We are always working on adding additional features to ourServices, and because of that, and also since sometimes applicable laws change, we
may revise and reissue these Terms occasionally, by posting updated Terms. You
consent and agree to receive notices of updates of these Terms through our posting of
updated Terms on the Services. You should visit this page regularly to review the current
Terms. If you do not agree to updated Terms, you should stop using our Services and/or
close your account. Your continued use of any of our Services will be deemed as youracceptance of any revisions.

3. The Information You Give Us to Use the Service Must Be Correct. To access theViber Service or some of the features we offer in the Viber Service, you will be asked toprovide true and complete registration details, including your correct age. If we at Viber
believe the details are not correct, current, or complete, we have the right to prevent you
from accessing our Services, or any of its resources and to terminate or suspend youraccount.
4. Online Privacy Notice. Your privacy is important to us. To better protect yourprivacy, we provide notices explaining our information practices and the choices you canmake about the way your information is collected and used at our Services. Click here toview our Privacy Policy. If you are a citizen of the European Economic Area, learn how
you can exercise your data subject rights here. If you are a resident of California (US),learn how you can exercise your privacy rights here.
5. Trademarks and Copyrights. Our Services and materials incorporated by Viber on
our Services (“Material”) are protected by copyrights, patents, trade secrets or otherproprietary rights (“Copyrights”). Some of the characters, logos, or other images
incorporated by Viber in our Services are also protected as registered or unregisteredtrademarks, trade names, and/or service marks owned by Viber or others(“Trademarks”). Viber or its licensors own the title, copyright, and other intellectual
property rights in the Material and Service, and by using our Services, you do not acquire
any ownership rights in Service or Materials contained therein. Viber respects theintellectual property rights of others and asks users of our Services to do the same.
6. Your Use of Our Material. Your right to make use of our Service and any Material orother content appearing on it is subject to your compliance with these Terms. You may
not modify, or use the Material or any other content on our Services for any purpose notpermitted by these Terms. Such prohibited use violates these Terms and may be a
violation of the Copyrights and/or Trademarks protected by law.
You may access and display Material and all other content displayed on our Services for
non-commercial, personal, entertainment use on any computer, tablet, smart watch, ormobile device you own or control. The Material and all other content on this Service may
not otherwise be copied, reproduced, republished, uploaded, posted, transmitted,
distributed, or used in any way unless specifically authorized by Viber. Also, decompiling,
reverse engineering, disassembling, or otherwise reducing the code used in any softwareon this Service into a readable form in order to examine the construction of such
software and/or to copy or create other products based (in whole or in part) on such
software, is prohibited. You may not rent, lease, lend, sell, redistribute or sublicense theMaterial and/or the Services.
7. Call Services; Premium Services. As part of our Service, we offer you to call yourfriends who use Viber, through our Service, free of charge (calls use your data planunless connected to Wifi). Viber also offers you the opportunity to become a premium“Viber Out” user, which allows you to call non-Viber users (landlines or mobiles) aroundthe world at such rates as presented herein https://account.viber.com/en/rates-index.
In addition, you are allowing certain incoming calls generated outside the Viber network,by your friends or other people calling your number, to be received by your mobile device
or desktop through the Licensed Application (hereinafter: “Viber In”). “Viber In” isprovided to you for free and you may disable the ‘Viber In’ service at any time bychanging the application settings.

8. Charges for Viber Out Service and Other Products or Features.
8.1 Calling non-Viber phone numbers and premium rate numbers with Viber Credit:
8.1.1 The rates for calling landlines and mobile phones outside of the Viber
community consist of a per-minute rate as set out on http://account.viber.com/. After a
4-hour call duration, the call will be disconnected and require a re-dial.
8.1.2 Viber may change the rates for calling phones at any time without notice toyou by posting such change at http://account.viber.com/. The new rate will apply to yournext phone call after the new rates have been published. Please check the latest rates
before you make your call. If you do not accept the new rates, do not make your call.
8.1.3 The duration of a call shall be based on one-minute increments. Fractions ofminutes will be rounded up to the next minute. At the end of a call, fractional centcharges will be rounded up or down to the nearest whole cent. For example a total call ata price of €0.034 will be rounded to €0.03. During the call, charges incurred will be
deducted automatically from the Viber Credit balance in your User Account.
8.1.4 The use of Viber Out is subject to our Fair Usage Principles.
8.2 Subscriptions/Calling plans. Viber offers cost-saving calling plans specifying afixed price for specified destinations and time periods. We also offer recurring calling
plans which renew on a periodical basis and are a type of subscription. Our calling plans,
including the unlimited plans, are intended for individual use only and are subject to
our Fair Usage Principles to prevent fraud and misuse. They also exclude special,premium, service, satellite, and non-geographic numbers. We may terminate yoursubscription and/or offer you an alternative calling plan if we notice that your usage is inbreach of our Fair Usage Principals. We reserve the right to change our calling plans andsubscriptions or stop offering them at any time. Reduction to the prices of our calling
plans will not affect previously purchased and existing calling plan(s). For Subscriptions
which include a bundle of features, we will notify you in the event that the types of
products in the Subscriptions change and you will have the right to terminate thesubscription. Unused minutes or credit will not roll from one month to the next.
8.3 Sticker Subscriptions. In certain locations, Viber offers digital sticker
subscriptions for a fixed price, allowing Users to download otherwise paid-for stickers
for free during the subscription period. Our digital stickers are protected by copyrightand are intended for Users’ individual use only. The use of our digital stickers is subject
to our Fair Usage Principles to prevent fraud and misuse. We reserve the right to change
our sticker subscriptions or stop offering them at any time. We also may remove at any
time any sticker packs included in a subscription. For Subscriptions which include abundle of features (e.g., stickers and other services), we will notify you in the event thatthe types of products in the Subscriptions change and in that event you will have theright to terminate that subscription. We reserve the right to limit access to sticker packs
downloaded through a subscription, following termination or expiry of the subscription.
Our Payments Policy explains the terms relating to the way in which you pay us for
Subscriptions, including whether such payment is to be made through your mobile
phone bill.
8.4 The charges for other Viber products or features will be confirmed to you
before you complete a purchase from Viber. Viber may change the prices of suchproducts at any time without any notice to you. You can choose whether or not to accept
the new charges prior to completing your next purchase of the applicable product. The
new prices will apply to your next purchase after the new prices have been published.

8.5 From time to time, Viber may offer products or features available at no charge
for a trial period, at Viber’s sole discretion, including as to duration and scope of nocharge offers. However, Viber reserves the right to charge you for such products (at thenormal rate) in the event that Viber determines (in its reasonable discretion) that you are
abusing the terms of the offer, including if you are using any service, proxy or otherdevice or anonymous IP address that prevents us from locating you.
8.6 Viber may collect VAT or other indirect taxes at the applicable rate for theparticular country (as per applicable tax rules) at the time of purchase of Viber Credit orat the time you use the Viber Credit.
8.7 Using the Service on mobile applications will use some of the data allowanceavailable on the data package to which you have subscribed with your mobile network
operator as the case may be. Out-of-country usage may in any event lead to significantly
higher costs than regular usage, and you are solely responsible for keeping yourself
informed and paying for possible roaming and other applicable charges levied by yourmobile network operator.
9. Payments; Refunds. You can find information about payments, credits, and refunds
in our Payments policy.
9.1 You can purchase credits (“Viber Credit”) using any payment method madeavailable to you by Viber from time to time. The Viber Credit that you purchase will beapplied to your User Account at the time of purchase. We will send you an
acknowledgment of your order of Viber Credit [by email]. We use the services of third
parties to process your payments to us or to third parties and we require that these third
parties take the appropriate organizational and technical measures to protect yourpersonal data and traffic data and to comply with relevant laws. Please review the terms
of use and privacy policies of those third parties before providing your banking or
payment information. You agree that you are not relying on the future availability of any
feature or product offered through the Service in agreeing to or making payments
hereunder. You can change your payment method and billing information by logging into
your Viber account at http://account.viber.com/. You agree that Viber may use
information regarding your selected payment method provided by your issuing bank orapplicable payment system. If you pay with foreign currency, you agree that the amount
you are eventually credited may vary, as a result of foreign currency conversion policies
of our third party payment processors, which you can find at the relevant website or
location where you make the actual purchase.
9.2 If you do not use your Viber Credit for a period of six months (including Viber
Credit that has been allocated to you by a Viber administrator), such credits will befrozen. You can reactivate the Viber Credit by accessing your Viber-Out accounton viber.com, and following the instructions therein. If your Viber account is deactivated,
your Viber Credit will be lost. For this purpose, Viber Account may be deactivated in anyof the following: (i) You actively deactivate your account. (ii) You remove Viber from yourmobile device and do not reinstall it within three months (iii) You do not log in to Viber
for twelve consecutive months.

For Japanese numbers (+81), Viber Credit expires within 180 days of purchase,with no ability to reactivate.
9.3 Viber Credit currently can be used only for Viber Out calls.
9.4 Automatic Recurring Charge. The recurring charge feature will be automaticallyenabled when you buy Viber Credit through the Viber mobile application or website andcheck the appropriate checkbox at the time of purchase. Your Viber Credit balance will
be recharged with the same amount and by the same payment method you initiallydesignated when you registered your account every time your Viber account balancegoes below the threshold set by Viber from time to time. You can disable the recurring
charge feature at any time by accessing your User Account. Any charges mentioned in
specific currencies are solely considered as examples, and do not take currency
fluctuations or discrepancies into account.
9.5 Payment for Subscriptions (e.g. recurring calling plans) are made on arecurring payment basis. This means that you agree that at the applicable recurringintervals your payment method will be charged, until you actively elect to terminate theSubscription.
9.6 In the event of any errors relating to the pricing or specifications, Viber shallhave the right to refuse or cancel any orders in its sole discretion. If we charged yourcredit card or other account prior to cancellation, we will issue a credit to your account in
the amount of the charge. Additional Terms may apply.
10. Refunds.
10.1 Except as provided by law, all purchases are final and non-refundable. If you
believe that Viber has charged you in error, you must contact Viber within 90 days ofsuch charge. No refunds will be given for any charges more than 90 days old. If you
purchase any digital content from Viber, any right you may have to withdraw from orcancel the purchase will terminate once the digital content has been delivered to you
upon your request, and you will not be entitled to claim any refund, except where you
believe Viber has charged you in error. If you use third party services to purchase Viber
Out Credit, such purchase is also subject to the terms of such third party (including withrespect to payment terms, refunds, etc.).
10.2 Viber reserves the right to refuse a refund request if it reasonably believes orsuspects (i) that you are trying to unfairly exploit this refund policy, for example, by
making repetitive refund requests in respect of the same product or feature; (ii) that you
are in breach of the terms of this License; (iii) that you are using any of our products
fraudulently or that your User Account is being used by a third party fraudulently; or (iv)that you purchased your credit through a third party service and the terms of such third
party do not allow such refund. This refund policy does not affect any of your statutory
rights to pursue a claim.
11. Public Content. THE MATERIALS, INFORMATION AND OPINIONS INCLUDED
AND/OR EXPRESSED IN OR ON COMMUNITIES, CHANNELS AND/OR CHAT BOTS,

COMMENT SECTIONS, COMMUNITY CHATS, OR OTHER FORUMS ON THIS SERVICE(“FORUMS”) ARE NOT NECESSARILY THOSE OF THE VIBER GROUP OR CONTENTPROVIDERS. VIBER DOES NOT UNDERTAKE TO MONITOR OR REVIEW FORUMS, AND
THE CONTENT OF FORUMS IS NOT THE RESPONSIBILITY OF VIBER. VIBER MAY
BLOCK, REMOVE OR MODIFY ANY CONTENT WITHOUT NOTICE OR LIABILITY AT ANY
TIME IN VIBER’S SOLE DISCRETION. ANY USE OF THE FORUMS WILL BE AT YOUR OWNRISK AND WILL BE SUBJECT TO THE DISCLAIMERS AND LIMITATIONS ON LIABILITYSET OUT ABOVE.
12. User Content.
(a) We want you to share your good vibes through our service! This is why we havedifferent features allowing you to do so. However, because we want to protect you andother Users and make sure your experience is positive, we reserve the ultimate right at
all times (but will not have an obligation) to remove or refuse to distribute any User
Content on the Service, to suspend or terminate users, and to block participants of ourForums without liability to us, including where such User Content, in our sole discretion,
violates these Terms, including these House Rules, the Public Account, Public Chat, Bot,
Community and Channels and VAP Terms & Guidelines, these Content
Guidelines (which are part of these Terms) or any additional applicable terms andpolicies, or applicable laws, and/or infringes any third party rights, or that we otherwise
find objectionable. We also reserve the right to respond to user support requests orreports provided through the Viber App, or protect the rights, property or safety of Viber,
its users and the public.
When you create digital stickers on our Service they must meet our Content Guidelines,
and must not further contain, imply or promote adult or adult-related content; alcoholic
beverages; tobacco or tobacco-related products; weapons and other dangerous
products or services; gambling, betting and lotteries content; or any illegal products,
services or activities, or content that is not suitable for minors or the publication ofwhich requires the minimal “age gating” or other regulators’ restrictions or limitations
under any applicable international or local laws, rules and regulations. For further
instructions please see our ad content guidelines
at https://www.viber.com/en/terms/viber-advertising-policy/.
(b) License: When you use our public Forums, your content is public and you
allowing anyone, on Viber and elsewhere to view it and associate it with you. Your
content will be used to help improve how we offer content to you and other users. By
posting or uploading any User Content to Viber, you specifically grant us and ouraffiliates a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license touse any intellectual property rights for the content that you share publicly on or inconnection with our Service, including without a limitation host, store, display, reproduce,
modify, adapt, edit, publish, and distribute such content. This License will end once you
delete such content or your account unless users who have seen the content saved it.
Removed content may persist in backup copies for a reasonable period of time (but will
not be available to others).

13. Our Use of Your User Content. Viber will consider anything you provide to Viber,
including feedback, ideas or suggestions and/or contribute to this Service as available
for our use free of any obligations to you (including any payment). Under nocircumstances will we pay you for the use of your ideas or submissions.
14. Claims of Infringement. If you believe that any materials accessible on or from theService infringe your copyrights, you may request the removal of those materials (oraccess thereto) by contacting our copyright agent. Please go to the DMCA notification
page to review our DMCA notification guidelines and procedures – Viber DMCA Policy.
15. Responsibility for Your Use. You may only use our Service and its contents forlawful purposes and in accordance with applicable law and you are prohibited fromstoring, distributing, or transmitting any unlawful material through this Service, otherwise
you may be exposed to criminal and/or civil liability. You agree that if a third-party claims
that material you have contributed to our Service is unlawful, you will bear the burden of
establishing that it is lawful. You understand and agree that all materials publicly posted
or privately transmitted on or through this Service are the sole responsibility of thesender, not Viber, and that you are responsible for all material you upload, publicly postor otherwise transmit to or through this Service.
16. System Abuse; Bulk Messaging. Without limitation, you agree not to send, create,or reply to so called “mailbombs” (i.e., sending copies of a single message to manyusers, or sending large or multiple files or messages to a single user with malicious
intent) or engage in “spamming” (i.e., sending unsolicited messages for business orother purposes) In addition, you agree not to send “bulk messaging” (i.e. sending
messages for business or other commercial purposes) without written permission by
Viber, or undertake any other activity which may adversely affect the operation or
enjoyment of this Service by any other person, including placing malware on the Service.
You may not reproduce, sell, resell, or otherwise exploit any resource, or access to any
resource, contained on this Service.
17. Security of User Accounts. If you create a User Account by selecting a password
and providing your name, You are responsible for all activities that occur under your User
Account. You agree to notify Viber immediately of any unauthorized use of your User
Account or any breach of security with respect to your User Account including yourpassword. Viber will not be liable for any loss that you may incur as a result of someone
else using your User Account, either with or without your knowledge. In addition, you
may be held liable for any losses incurred by us or another party due to someone elseusing your User Account. Viber shall be entitled to monitor your User Account andpassword and, at its discretion, require you to change your password. If you use ausername and password that Viber considers insecure, Viber will be entitled to require
this to be changed and/or terminate your User Account.
18. Violation of Security Systems. You are prohibited from using any services or
facilities provided in connection with this Service to compromise security or tamper withsystem resources and/or accounts. The use or distribution of tools designed forcompromising security (e.g. password guessing programs, cracking tools, malware, or
network probing tools) is strictly prohibited. If you become involved in any violation ofsystem security, Viber reserves the right to release your details to system administrators
at other sites, law enforcement and/or governmental authorities in order to assist themin resolving security incidents.
19. Termination. We aspire that you will always continue to share good vibes throughthe use of our Service, but you may terminate your relationship with Viber at any time. If
you are using our free Service, you may simply cease to use the Service. If you registeredfor our “Viber Out” service (described above), you can request that Viber delete youraccount and our cancellation policy shall apply. Where permissible under the law, Viber
has the right to terminate your rights under our Service without notice.
20. Disclaimer of Warranties. Although we make great efforts to make our Service
error and interruption free, we cannot promise that such efforts will result with such
desired performance. YOUR USE OF THIS SERVICE IS AT YOUR OWN RISK. NO ORAL OR
WRITTEN INFORMATION OR ADVICE GIVEN BY US SHALL CREATE A WARRANTY. THE
SERVICE AND ALL THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICESAND OTHER CONTENT IN THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”
WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST
EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, VIBER, ITS PARENT RAKUTEN
AND ANY SUBSIDIARIES OR AFFILIATED COMPANIES OF VIBER (“THE VIBER GROUP”)
DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
AND NON-INFRINGEMENT. THE VIBER GROUP DOES NOT WARRANT THAT THE
FUNCTIONS CONTAINED ON OR THROUGH THIS SERVICE WILL BE AVAILABLE,
UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE
SERVICE OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE ARE FREE OF
VIRUSES OR OTHER HARMFUL COMPONENTS. THE VIBER GROUP DOES NOTWARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS
OF THE USE OF THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR
OTHER CONTENT ON THE SERVICE OR ANY WEBSITES LINKED TO THE SERVICE IN
TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THE
VIBER GROUP MAKES NO WARRANTIES THAT YOUR USE OF THE MATERIALS,
INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF THE
SERVICE WILL NOT INFRINGE THE RIGHTS OF OTHERS AND THE VIBER GROUPASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH
MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT
OF THE SERVICE OR ANY OTHER WEBSITE. IF APPLICABLE LAW DOES NOT ALLOWTHE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLYTO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENTPERMITTED BY APPLICABLE LAW.
IF YOU ARE ACCESSING A UNITED KINGDOM OR LUXEMBOURG VERSION OF THE
SERVICE, NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT LIABILITY FOR
DEATH OR PERSONAL INJURY RESULTING FROM THE NEGLIGENCE OF EITHER PARTY
OR THEIR SERVANTS, AGENTS, OR EMPLOYEES.

21. Limitation of Liability. THE VIBER GROUP DISCLAIMS ALL LIABILITY, WHETHERBASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR
OTHERWISE, AND DOES NOT ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE(DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL,EXEMPLARY, OR OTHERWISE) RESULTING FROM ANY USE OF, OR INABILITY TO USE,
THE SERVICE OR ANY OTHER SITE, APP OR SERVICE, OR THE MATERIAL,
INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT ON THE
SERVICE OR ANY OTHER SITE, APP OR SERVICE, REGARDLESS OF THE BASIS UPON
WHICH LIABILITY IS CLAIMED AND EVEN IF ANY MEMBER OF THE VIBER GROUP HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT
LIMITATION, YOU (AND NOT ANY MEMBER OF THE VIBER GROUP) ASSUME THE
ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION IN THE EVENT
OF ANY SUCH LOSS OR DAMAGE ARISING THEREIN. IF APPLICABLE LAW DOES NOTALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO
YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BYAPPLICABLE LAW. In no event shall our total liability to you for all damages (other thanas may be required by applicable law in cases involving personal injury) exceed theamount of fifty dollars ($50.00). The foregoing limitations will apply even if the above
stated remedy fails of its essential purpose.
22. Indemnity. You agree to indemnify and hold harmless The Viber Group from andagainst any and all claims, demands, liabilities, costs or expenses, including reasonable
attorney’s fees, resulting from your breach of these Terms, including any of theforegoing provisions, representations or warranties, from your placement ortransmission of any content onto Viber’s servers and/or from any and all use of yourUser Account.
23. Release. If you have a dispute with one or more users (including game developers
and/or merchants), you release The Viber Group from claims, demands, liabilities, costs,
or expenses and damages (actual and consequential of every kind and nature, known
and unknown, arising out of or in any way connected with such disputes). In entering
into this release, you expressly waive any protections (whether statutory or otherwise) tothe extent permitted by applicable law that would otherwise limit the coverage of thisrelease to include only those claims which you may know or suspect to exist in yourfavor at the time of agreeing to this release.
24. Investigations. Viber may seek to gather information from a user who issuspected of violating these Terms and from any other user. Viber may suspend anyusers whose conduct or postings are under investigation and may remove such material
from its servers as it deems appropriate and without notice. If Viber believes, in its sole
discretion, that a violation of these Terms has occurred, it may edit or modify any
submission, posting or emails, remove the material permanently, cancel postings, warn
users, suspend users and passwords, terminate accounts, or take other corrective action
it deems appropriate. Viber may fully cooperate with any law enforcement authorities orcourt order requesting or directing Viber to disclose the identity of anyone posting any
content, or publishing or otherwise making available any materials that are believed toviolate these Terms. BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLDHARMLESS ALL MEMBERS OF THE VIBER GROUP FROM ANY CLAIMS RESULTINGFROM ANY ACTION TAKEN BY ANY MEMBER OF THE VIBER GROUP DURING OR AS A
RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A
CONSEQUENCE OF INVESTIGATIONS BY EITHER A MEMBER OF THE VIBER GROUP OR
LAW ENFORCEMENT AUTHORITIES.
25. Reservation of Rights. Viber reserves the right to modify or discontinue,
temporarily or permanently, all or any part of this Service and/or any software, facilities,
and services on this Service, with or without notice and/or to establish general
guidelines and limitations on their use.
26. Local Regulations. We make no representation that our Service is available foruse or permitted by law in any particular location. To the extent you choose to accessour Service, you do so at your own initiative and are responsible for compliance with any
applicable laws, including but not limited to applicable local laws. You are responsible
for complying with local laws, if and to the extent local laws are applicable. You
specifically agree to comply with all applicable laws concerning the transmission oftechnical data exported from the United States or the country you reside in.
27. Third-Party Services. This Service may link you to other sites on the Internet andthird party partners which cooperate with us to provide you certain Services. These sites
may contain information or material that some people may find inappropriate oroffensive. These other sites are not under the control of Viber, and you acknowledge that(whether or not such sites are affiliated in any way with Viber) Viber is not responsible
for the accuracy, copyright compliance, legality, decency, or any other aspect of thecontent of such sites, and that your use of such sites is subject to their respective terms
of use. The inclusion of such a link does not imply endorsement of any site by Viber or
any association with its operators.
28. Viber cannot ensure that you will be satisfied with any products or services thatyou purchase from any third-party site that links to or from Viber since the third-party
sites are owned and operated by independent retailers. Viber does not endorse any ofthe merchandise, nor has Viber taken any steps to confirm the accuracy or reliability of
any of the information contained on such third-party sites. Viber does not make any
representations or warranties as to the security of any information (including, without
limitation, credit card and other personal information) you might be requested to give
any third-party, and you irrevocably waive any claim against us with respect to suchsites. We strongly encourage you to make whatever investigation you feel necessary or
appropriate before proceeding with any online transaction with any of these thirdparties.
29. Proprietary Online Services. Any area of this Service that is accessed through any
proprietary online service is subject to the rules, policies and guidelines of suchproprietary online service.

30. Jurisdictional Issues. The Materials and all other content in this Service arepresented for the purpose of providing information regarding the Viber Services
available in the United States and elsewhere.
31. Choice of Law. To the extent permitted by law, and with the exception of Section 8(which will be construed in accordance with the FAA and New York law), these Terms
shall be governed by, construed and enforced in accordance with the laws of the State
of New York, as they are applied to agreements entered into and to be performed entirely
within New York.
32. Binding Arbitration of All Disputes; No Class Relief.
This section sets forth the exclusive way you can resolve any dispute you may have withus. If you ever wish to seek any relief from us, you agree to do it only through arbitration,and you waive the ability to pursue class action.
(a) U.S. Residents: To the fullest extent permissible by law, with the exception of
disputes pertaining to Viber’s intellectual property rights and certain statutory claims
that, pursuant to law, are not arbitrable, any dispute of any kind between you and Viber
arising under these Terms shall be resolved through binding arbitration pursuant to the
JAMS Streamlined Arbitration Rules and Procedures on an individual basis with no classrelief. The arbitrator shall be a retired judge or justice of any New York state or federal
court with substantial experience in the internet industry and shall follow New York
substantive law in adjudicating the dispute, except that this Section 8(a) shall be
construed as a “written agreement to arbitrate” pursuant to the Federal Arbitration Act(“FAA”). You and we agree that we intend that this Section 8(a) satisfies the “writing”
requirement of the FAA. The hearing shall be conducted in the county that encompasses
the billing address you have provided to Viber. For any claim in which you seek U.S.
$10,000.00 or less, you shall have the choice as to whether the hearing is conducted inperson, by telephone, or instead the arbitrator may decide the dispute without a hearing.
For those claims that the arbitrator determines are not frivolous, Viber shall pay thecosts and fees of JAMS and the arbitrator. Viber agrees that it will not seek
reimbursement from you for its costs and fees incurred by it in the arbitration.
AGREEMENT TO THESE TERMS CONSTITUTES AN AGREEMENT TO PURSUE YOUR
CLAIM ON AN INDIVIDUAL BASIS AND A WAIVER OF THE ABILITY TO PURSUE YOUR
CLAIM IN A CLASS ACTION.
(b) Non-U.S. Residents: If any controversy, allegation, or claim (including any noncontractual claim) arises out of or relates to the Service or the Terms (a “Section 8(b)Dispute”), then you and we agree to send a written notice to the other providing areasonable description of the Section 8(b) Dispute, along with a proposed resolution of
it. Our notice to you will be sent to you based on the most recent contact informationthat you provide us. But if no such information exists or if such information is not
current, then we have no obligation under this Section 8(b). Your notice to us must be
sent to us at Viberforeigndispute@viber.com. For a period of sixty (60) days from thedate of receipt of notice from the other party, Viber and you will engage in a dialogue inorder to attempt to resolve the Section 8(b) Dispute, though nothing will require either
you or Viber to resolve the Section 8(b) Dispute on terms which either you or Viber, ineach of our sole discretion, are uncomfortable with.

If your Section 8(b) dispute against Viber involves a paid Viber Service and we areunable to resolve it through dialogue (as described above), Viber will Directive
2013/11/EU on Consumer Alternative Dispute Resolution. The European Commission
Online Dispute Resolution (“ODR”) can be accessed at eu.europa.eu/odr.
33. How to Contact Us. This Service is controlled and operated by Viber Media, S.à
r.l., a société à responsabilité limitée incorporated under the laws of the Grand Duchy of
Luxembourg, with registered office at 2, rue des Fossé, L-1536 Luxembourg, Grand
Duchy of Luxembourg, and registered with the Trade and Companies Register of
Luxembourg. Please forward any comments or complaints about the Service
to https://help.viber.com/en/contact. Please forward any questions regarding privacy
to https://help.viber.com/en/contact. and other legal mattersto https://help.viber.com/en/contact.
34. General. If any provision of these Terms are adjudged, by written decision, to be
unlawful, void, or for any reason unenforceable, then that provision shall be deemed
severable from this agreement and shall not affect the validity and enforceability of any
remaining provisions. This is the entire agreement between you and Viber relating to thematters contained here and the Service.
In the event you read these terms in any language other than English, you agree that in
the event of any discrepancies, the English version shall prevail.
Current Terms of Use PDF Viber Terms of Use May 2018
Previous Terms of Use PDF Viber Terms of Use update February 2017
Previous Terms of Use PDF Viber Terms of Use September 2016
Previous Terms of Use PDF Version Viber Terms of Use June 2014