Form 1: Proposal for a new field oftechnical activity
Circulation date:2018-03-09
Closing date for voting:2018-06-01

Reference number(to be given by Central Secretariat)

Proposer:

ISO/TS/P

SAC and AFNOR

ISO/TS/P 273

A proposal for a new field of technical activity shall be submitted to the Central Secretariat, which
will assign it a reference number and process the proposal in accordance with the ISO/IEC
Directives (part 1, subclause 1.5). The proposer may be a member body of ISO, a technicalcommittee, subcommittee or project committee, the Technical Management Board or a General
Assembly committee, the Secretary-General, a body responsible for managing a certification system
operating under the auspices of ISO, or another international organization with national bodymembership. Guidelines for proposing and justifying a new field of technical activity are given in the
ISO/IEC Directives (part 1, Annex C).
The proposal (to be completed by the proposer)
Title of the proposed new committee (The title shall indicate clearly yet concisely the new field oftechnical activity which the proposal is intended to cover.)Transaction Assurance in E-Commerce

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Scope statement of the proposed new committee(The scope shall precisely define the limits of the
field of activity. Scopes shall not repeat general aims and principles governing the work of theorganization but shall indicate the specific area concerned.)Standardization in the field of “transaction assurance and upstream/downstream directly related processes in
e-commerce”, including the following:

The assurance of transaction process in e-commerce (including easier access to e-platforms and estores);The protection of online consumer rights including both prevention of online disputes and resolution



The interoperability and admissibility of commodity quality inspection result in cross-border e-commerce.



The assurance of e-commerce delivery to the final consumer.

process;

Excluded:Management system standards already covered by ISO/TC 176;

Authenticity, integrity and trust for products and documents standards already covered by ISO/TC
292/WG4;



Guidelines on consumer warranties and guarantees standards already covered by ISO/PC 303;

Meta-standards of information interchange standards already covered by ISO/TC 154;



Cross-border trade of second-hand goods standards already covered by ISO/PC 245;

Brand evaluation standards already covered by ISO/TC289;



Online reputation standards already covered by ISO/TC290;

Financial services standards already covered by ISO/TC 68;



Identity management standards already covered by ISO/IEC/JTC1/SC27/WG5;



Meta-standards of data management and interchange already covered by ISO/IEC/JTC1/SC32;

Biometrics standards already covered by ISO/IEC/JTC1/SC37;

Since the payment and security of the transaction are very important in e-commerce, the proposed newtechnical committee will cooperate with ISO/TC 68(Financial services), ISO/IEC/JTC1/SC27 (IT Security
techniques)and other TC via a liaison membership. If request for developing new standards for e-commerce inthose TCs arose, the proposed new TC would work with them to develop the needed standards.”

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Proposed initial programme of work (The proposed programme of work shall correspond to andclearly reflect the aims of the standardization activities and shall, therefore, show the relationshipbetween the subject proposed. Each item on the programme of work shall be defined by both thesubject aspect(s) to be standardized (for products, for example, the items would be the types of
products, characteristics, other requirements, data to be supplied, test methods, etc.). Supplementaryjustification may be combined with particular items in the programme of work. The proposed
programme of work shall also suggest priorities and target dates.
The proposer plans to develop the following standards for standardization of the transaction assurance andupstream/downstream directly related processesin e-commerce according to the proposed scope statement.
Accordingly, we propose initial program of work shown below.
1、standards for the assurance of transaction process in e-commerce (including access to e-platforms and estores)——Specification for the identification validation of e-stores& suppliers in e-commerce;——Requirement for the presentation of commodity quality information in e-commerce;——Specification for distinguishing counterfeit brand of online commodity;——Specification for the presentation and preservation of transaction document in e-commerce;2、standards for the protection of online consumer rights including both prevention of online disputes andresolution process——Guideline of the prevention of transaction dispute in e-commerce;——Specification for the process and information of online dispute resolution in e-commerce;
3、standards for the interoperability and admissibility of commodity quality inspection result in cross-border ecommerce——Data model of commodity quality inspection in cross-border e-commerce;——Guideline on admissibility of commodity quality inspection results in cross-border e-commerce;
4、standards for the assurance of e-commerce delivery to the final consumer.
——Specification for information interchange on express parcel in e-commerce;——Specification for delivery service of express parcel in e-commerce;
Priorities of standardization work is given to the items listed in the assurance of transaction process in ecommerce for the reason that they are essential to develop other standards that provide technical solutions
for stakeholders.
Provided that the establishment of new TC is approved timely, the proposer would like to hold the first TC
meeting in March 2019 and set the target dates of the NPs by the end of 2019.
Indication(s) of the preferred type or types of deliverable(s) to be produced under the proposal (Thismay be combined with the "Proposed initial programme of work" if more convenient.)
Deliverables preferred are ISO International Standards.
ISO Standard "Requirement for the presentation of commodity quality information in e-commerce"
ISO Technical Specification "Specification for distinguishing counterfeit brand of online commodity"
ISO Technical Specification ”Specification for the process and information of online dispute resolution in ecommerce”
ISO Technical Specification "Guideline on admissibility of commodity quality inspection results in cross-border
e-commerce;
ISO standard “Specification for delivery service of express parcel in e-commerce”

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A listing of relevant existing documents at the international, regional and national levels. (Any known
relevant document (such as standards and regulations) shall be listed, regardless of their source andshould be accompanied by an indication of their significance.)
The proposed new committee will take into account existing ISO standards. Such as the existing ISO
documents as follows, these standards would be referred to as normative references to further developinternational standards in transaction assurance in e-commerce.
ISO/IEC 24760 a framework for identity management
ISO/IEC 29003 Identity proofing
ISO 12812 Core banking -- Mobile financial services
ISO/TR 21941 Financial services -- Third-party payment service providers
ISO10008:2013 Quality management -- Customer satisfaction -- Guidelines for business-to-consumer
electronic commerce transactions
ISO/CD 19564 Security and resilience -Product Fraud Countermeasures and Control -- General Principles
ISO/CD 22380 Security and resilience -- Authenticity, integrity and trust for products and documents -General principles for product fraud risk and countermeasures
ISO 12931:2012 Performance criteria for authentication solutions used to combat counterfeiting of material
goods
ISO 7372:2005 Trade data interchange -- Trade data elements directory
ISO 17369:2013 Statistical data and metadata exchange (SDMX)
ISO/FDIS 20488 Online consumer reviews -- Principles and requirements for their collection, moderation andpublication
UNCITRAL model law on electronic commerce (1996)
Directive 2000/31/EC Directive on electronic commerce
UNCITRAL Technical notes on online dispute resolution(2016)

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A statement from the proposer as to how the proposed work may relate to or impact on existing work,
especially existing ISO and IEC deliverables. (The proposer should explain how the work differs fromapparently similar work, or explain how duplication and conflict will be minimized. If seemingly similar or
related work is already in the scope of other committees of the organization or in other organizations,the proposed scope shall distinguish between the proposed work and the other work. The proposer shallindicate whether his or her proposal could be dealt with by widening the scope of an existing committee
or by establishing a new committee.)
1. The proposal can only be dealt with by establishing a new TC.
Some existing ISO standards can apply to e-commerce, and the proposed new committee will take into accountexisting and relative ISO standards, but some problems are still need to be addressed, such as the identity
authenticity of e-store or suppliers in e-commerce; traceability of transactional products; distinguishing thecounterfeit brand of online commodity or fake product; the interoperability and admissibility of commodity quality
inspection in cross-border e-commerce, etc.
In a word, these ISO standards are still lacking and should be further developed, such as in the identificationconsistency of the suppliers or e-stores in cyberspace with their physical entities, the identification authenticity
and integrality of the suppliers or e-stores. There is also a need to develop standards related to the consistency of
the transaction goods and services in cyberspace with their physical entities, the authenticity and integrality oftransaction goods and services. Standards are also needed to standardize the transaction process and to develop
standards related to the protection of online consumer rights in e-commerce（including both prevention of online
disputes and resolution process）, and the interoperability &admissibility of commodity quality inspection incross-border e-commerce, and in the delivery service at the right place on the right time and as announced to thepurchasers or final consumer in e-commerce, etc.
Considering that the existing ISO technical committee (TC)cannot cover the scope of the proposed newcommittee, and that the content of the proposal cannot be dealt with by widening the scope of an existingcommittee, it is assumed that this proposal is suitable for a new technical committee.
2. Liaisons with other ISO/TC and SC in ISO organization or other external organizations
The proposed new committee will take into account existing and relative ISO standards, and will be ready towork together all interested countries to forward the possible ISO work. Furthermore, in order to develop thestandards of transaction assurance in e-commerce, the proposed new committee can establish liaisons withother ISO/TC and SC in ISO or other external organizations if their work is related to the scope of the
proposed new committee.
A listing of relevant countries where the subject of the proposal is important to their nationalcommercial interests.
China(SAC), France(AFNOR), United States of America(ANSI), Singapore(SPRING SG), the United
Kingdom(BSI), Canada(SCC), and other countries.
A listing of relevant external international organizations or internal parties (other ISO and/or IEC
committees) to be engaged as liaisons in the development of the deliverable(s). (In order to avoid
conflict with, or duplication of efforts of, other bodies, it is important to indicate all points of possible
conflict or overlap. The result of any communication with other interested bodies shall also be
included.)
UN/CEFACT, ISO/TC 176, ISO/TC 154, ISO/TC 292/WG4, ISO/PC 303, ISO/PC 245, ISO/TC 289, ISO/TC
290, ISO/IEC/JTC1/SC27.

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A simple and concise statement identifying and describing relevant affected stakeholder categories(including small and medium sized enterprises) and how they will each benefit from or be impacted by
the proposed deliverable(s).
E-commerce platform enterprises can effectively guarantee the authenticity of the suppliers or e-stores between
cyberspace entities and physical entities, can guarantee the easier access to e-platforms or e-stores, and caneffectively guarantee the online commodities quality and the delivery service of commodities and so on. Thenthe transaction parties can sell or purchase any qualified commodities and services at any location at any time
without any technical obstacles by the proposed deliverables.
Small and medium-sized enterprises (SME) can provide more normative products information to consumers andsell qualified commodities and services via the e-commerce platforms by the proposed deliverables. It is more
effective and more convenient to reach new customers with the assurance of the product quality and traceability.
It is helpful to reduce transaction time and cost and to enlarge their market shares and to promote thecommodity trade on the internet in the worldwide.
Consumers can conveniently purchase more reliable and qualified commodities and services. There are thenormative online dispute resolutions even if the online disputes happen when they purchase on the e-commerce
platform. It can improve their confidence to e-commerce and have more choices and more convenience thanever before.
An expression of commitment from the proposer to provide the committee secretariat if the proposal
succeeds.
SAC would like to undertake the new TC secretariat with AFNOR as co-secretariat in a twinning, if the proposal
succeed.

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Purpose and justification for the proposal. (The purpose and justification for the creation of a newtechnical committee shall be made clear and the need for standardization in this field shall be justified.
Clause C.4.13.3 of Annex C of the ISO/IEC Directives, Part 1 contains a menu of suggestions or ideas forpossible documentation to support and purpose and justification of proposals. Proposers should
consider these suggestions, but they are not limited to them, nor are they required to comply strictlywith them. What is most important is that proposers develop and provide purpose and justification
information that is most relevant to their proposals and that makes a substantial business case for themarket relevance and the need for their proposals. Thorough, well-developed and robust purpose andjustification documentation will lead to more informed consideration of proposals and ultimately their
possible success in the ISO IEC system.)
Nowadays, e-commerce is a new industry and has been developing rapidly in most countries. In particular,cross-border e-commerce is also an important and new international trade mode for many countries. It enables
international trade more convenient and open among different countries in the world, and it can be helpful toenlarge the market share for small and medium sized enterprises, and increase the employment in thesecountries.
Since the commodity, buyer and seller in e-commerce could be indifferent countries, and their laws, culture,
language, standards are also different. There are many obstacles to deal with business via e-commerce
platform. For example, how to assure or validate the identification of the suppliers or e-stores for theconsistency, the authenticity and integrality in cyberspace with their physical entities? What information or
requirement for the commodity quality should be presented on the e-platform or e-store in e-commerce, and how
to assure the consistency, authenticity and integrality of the commodity quality information of the transaction
goods & services in cyberspace with their physical entities? How to assure the product quality is qualified for thebuyer in another country? How to protect the right of consumer, and how to assure the standardization and theauthenticity of the transaction process in e-commerce, and how to assure the delivery service at the right placeand on the right time as announced to the purchasers or the final consumer? Etc.

The purpose of the proposed new committee is as following:•

to assure the authenticity and integrality of identification information of e-stores or suppliers in the ecommerce;•

to protect the commodity brands and assure the authenticity and integrality of transaction commodities
information in the e-commerce platform via providing to consumer the commodity origin information andquality information and so on; and to improve product quality assurance with the commodity traceability；•

to assure the standardization and the authenticity of transaction process, and to assure the better/easieraccess to e-platforms or e-stores for the customer / purchasers)•

to foster the interoperability and admissibility of commodity quality inspection result in cross-border ecommerce, and establish the basement for the international technical cooperation in quality inspection
among different countries;•

to protect the right of consumer and normalize the process and information for the online dispute resolution,
to improve the confidence of consumer and establish the health consuming environment.

The final aim of the proposed new technical committee is to foster the cross-border e-commerce among different
countries, and to promote the commodity trade on the internet in the worldwide.
Signature of the proposer

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Further information to assist with understanding the requirements for the items above can be foundin the Directives, Part 1, Annex C.
Annex 1-Transaction model for the scope statement with standards plan of the proposed newcommittee
Annex 2-Difference between proposed new committee and other technical committee organizations

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Annex 1: Transaction model for the scope statement with standards plan of the proposed new committee:
to distribute product / service information

Transaction subject（seller/supplier or e-store）
to browse Product / Service Information

Online transaction process

Online payment, invoicing, commodity

Order confirmation

inspection, customs clearance, logistics

After-sales Service
Dispute Resolution(contract)

Transaction subjects
Transaction subject (buyer/consumer)（seller、buyer）

Specification for delivery service of express parcel in
e-commerce
Logistics document

Requirementforthepresentation of commodity
quality information in
e-commerce

Specification for information interchange on express parcelin e-commerce;
Guideline of the prevention ofClearance documents
transaction dispute in e-commerce
Data model of commodity quality
inspection in cross-border e-commerce
Specification for the process andGuideline on admissibility of inspection results data
information of online disputeon commodity quality in cross-border e-commerce
resolution in e-commerce
Commodity inspection

Specification for the identification
validation of e-stores & suppliersin e-commerce
Specification for distinguishingcounterfeit
brandof
onlinecommodity

Bill of Payment / Invoice

Guideline for the preservation and preservationof transaction document in e-commerceElectronic contract / order

Assurance of objects in transaction process
consumer rights

assurance of subjects in transaction process.

assurance of transaction process

Note 1: Transaction subject includes sellers and purchaser (buyer or consumer) in e-Commerce, and the sellers refer to suppliers or e-stores.
Note 2: Transaction object refers to transaction commodity and the relative services in e-Commerce.

protection of online

Annex 2
Difference between the proposed new technicalcommittee and other technical committees/organization
There are great difference between cyberspace and physical space. Then thetransaction in e-commerce is also different from the face-to-face physicaltransaction. E-commerce involves in the transaction subjects (e-stores or
suppliers), transaction objects (commodity and its relative service), andtransaction process. How to assure the transaction in e-commerce is a greatchallenge to most of countries, especially in cross-border e-commerce.
1、the issues or problems regarding the current state of e-commerce
The issues or problems exist in the current development of e-commerce:1) the consistency of the e-stores or suppliers in cyberspace with the physicalentities, the authenticity and integrality of e-stores or suppliers;
2) the consistency of the transaction commodities in cyberspace with thephysicalentities,

theauthenticity

andintegralityoftransactioncommodities;3) the standardization and the authenticity of information of transaction
process, such as the orders, logistics, payment and other information;4) the standardization of transaction dispute process and its prevention;5) the interoperability, admissibility and mutual accreditation of inspection
result data on commodity quality in cross-border e-commerce.
6) to assure the delivery service at the right place and on the right time asannounced to the purchasers or the final consumer.
2、The purposes of the proposed new committee
Nowadays, e-commerce is a new industry and has developed rapidly in mostcountries. In particular, cross-border e-commerce is also an important and newinternational trade mode for many countries. It enables international trade1towards more convenient and open among different countries in the world, andit can helpful to enlarge the market share for small and medium-sizedenterprises.

Since the commodity, buyer and seller in e-commerce could be in different
countries, and their laws, culture, language, standards are also different, so
there are many obstacles to deal with business via e-commerce platform. For
example, how to assure the consistency of the e-stores or suppliers incyberspace with their physical entities, the authenticity and integrality of
e-stores or suppliers? How to assure the consistency of the transactioncommodities in cyberspace with their physical entities, the authenticity andintegrality of transaction commodities? How to assure the product quality isqualified for the buyer in another country? How to protect the right of consumer,
and how to assure the standardization and the authenticity of the transaction
process in e-commerce, and how to assure the delivery service at the rightplace and on the right time as announced to the purchasers or the final
consumer? Etc.

The proposal is ready to establish a new technical committee, and to focus on
the standardization point of the proposed scope statement. The purpose of the
proposed new committee is as following:

to assure the authenticity and integrality of identification informationof e-stores or suppliers in the e-commerce;to protect the commodity brands and assure the authenticity andintegrality of transaction commodities information in the e-commerce
platform via providing to consumer the commodity origin informationand quality information and so on; and to improve product quality
assurance with the commodity traceability；2

to assure the standardization and the authenticity of transaction
process, and to assure the easier access to e-platforms or e-storesfor the customer / purchasers)

to foster the interoperability and admissibility of inspection result dataon commodity quality in cross-border e-commerce, and establish thebasement for the international technical cooperation in quality
inspection among different countries;



to protect the right of consumer and normalize the process andinformation for the online dispute resolution, to improve theconfidence of consumer and establish the health consumption
environment.

The final aim of the proposed new technical committee is to foster the
cross-border e-commerce among different countries, and to promote thecommodity trade on the internet in the worldwide.

3、The scope statement of the proposed new committeeStandardization in the field of “transaction assurance and upstream/
downstream directly related processes in e-commerce”, including thefollowing:

The assurance oftransaction processin e-commerce (including

easier access to e-platforms and e-stores);The protection of online consumer rights including both prevention of
online disputes and resolution process;

The interoperability and admissibility of inspection result data on
commodity quality in cross-border e-commerce.



The assurance of e-commerce delivery to the final consumer.

Excluded:

management standards already covered by ISO/TC 176;
3

Authenticity, integrity and trust for products and documents standards
already covered by ISO/TC 292/WG4;



Guidelines on consumer warranties and guarantees standards alreadycovered by ISO/PC 303;

Meta-standards of information interchange already covered by ISO/TC
154;



cross-border trade of second-hand goods standards already coveredby ISO/PC 245;

brand evaluation standards already covered by ISO/TC 289;online reputation standards already covered by ISO/TC 290;financial services standards already covered by ISO/TC 68;

identity management standards already covered by
ISO/IEC/JTC1/SC27/WG5;

meta-standards of data management and interchange already coveredby ISO/IEC/JTC1/SC32;

biometrics standards already covered by ISO/IEC/JTC1/SC37;

Since the payment and security of the transaction are very important in
e-commerce, the proposed new technical committee will cooperate with
ISO/TC 68, ISO/IEC/JTC1/SC27 and other TC via a liaison membership, andadopt their standards in these areas. If request for developing new standards
for e-commerce in those TCs arose, the proposed new TC would work withthem to develop the needed standards.
4、The proposed standard plan of work
The proposer plans to develop the following standards for standardization of
the transaction assurance in e-commerce according to the proposed scopestatement. Accordingly, we propose initial program of work shown below.
1)standards for the assurance of transaction process in e-commerce(including the easier access to e-platforms and e-stores)——Specification for the identification validation of e-stores & suppliersin e-commerce;4

——Requirement for the presentation of commodity quality information in
e-commerce;——Specification for distinguishing counterfeit brand of online commodity;——Specification for the presentation and preservation of transaction
document in e-commerce;2) standards for the protection of online consumer rights

includingboth prevention of online disputes and resolution process——Guideline

for

the

preventionoftransaction

disputein

e-commerce;—— Specification for the process and information of online dispute
resolution in e-commerce;3) standards for the interoperability and admissibility ofinspection

result data on commodity quality in cross-border e-commerce— — Data model of commodity quality inspection in cross-border
e-commerce;——Guideline on admissibility of inspection result data on commodity quality
in cross-border e-commerce;4)

standards for the assurance of e-commerce delivery to the consumer— — Specification for information interchange on express parcel in

e-commerce;—— Specification for delivery service of

express parcel in e-commerce;

5、The Difference from other technical committees/organization
The proposed new committee may be relative to the following other technicalcommittees in ISO, but it is more effective assurance to e-commerce. The
difference from other technical committees is as follows：
1) Difference from ISO/TC 176
ISO/TC 176 is the standardization in the field of generic quality management
systems and supporting technologies, and wide applicability to all fields or5

industries, such as manufacturing, government and audit and so on. However,there are their own particularity for quality management standardization insome specific sectors or industries, and they should further develop standards
based on the standards in ISO/TC 176in accordance with the characteristics ofthe specific sectors or industries. A new technical committee even can been
established for the quality management in some specific sectors, such as
ISO/TC 210quality management and corresponding general aspects for
medical devices. Until now, just only one standard ISO 10008:2013《Quality
management—

Customersatisfaction—

Guidelinesforbusiness-to-consumer electronic commerce transactions》 in ISO/TC 176 canbe directly applicable to e-commerce. More standards of quality assurance in
e-commerce are need. The quality assurance standardization in e-commerce
also has its own particularity, just like ISO/TC 210. Then the proposed newcommittee is also need.
E-commerce includes cross-border transaction activity. Most of countries,
whether it is developed country or developing country, have been gotten stuckby certain realities of commodity quality such as fake commodity, counterfeit
brand and so on. Then all countries should work together to solve these
problems. However, ISO/TC 176 cannot effectively solve the problem ofstandardization on quality assurance in e-commerce until now.
The proposed scope statement is not conflict and contradiction with ISO/TC
176 according to the proposed scope statement. The proposed new committee
will develop some standards for the assurance of transaction objects, such as
onlinecommodity quality management, whichbase onthe

quality

management standards developed by ISO/TC 176.
The proposed new committee and ISO/TC 176 can be liaison organizationeach other if it is necessary to develop the standards and to solve the6problems in the assurance of transaction objects such as online commodity
quality management.
2) Difference from ISO/TC 290
The scope of ISO/TC 290 is standardization of methods, tools, processes,
measures and best practices related to online reputation of organizations or
individuals providing services or products, derived from user-generated
content available on the internet.

ISO/TC 290 focus on the information content generated by user on the internet.
Just only one standard ISO/FDIS 20488 《 Online consumer reviews -Principles and requirements for their collection, moderation and publication》isunder development in ISO/TC 290.

However, “Specification for the process and information of online dispute
resolution in e-commerce” in the proposed new committee focuses on how toprotect the online consumer right and how to deal with transaction dispute on
the e-commerce platform.
3) Difference from ISO/TC 154
It is the vision of ISO/TC 154 that all parties in the value chain use
standardized data exchange to reduce cost in managing the processes in theprivate and public domain and to foster trade facilitation.
ISO/TC 154 focuses on development and maintenance the specificmeta-standards for process, data, paper and electronic document.
The proposed new committee will follow these meta-standards on dataexchanges in ISO/TC 154, and will further rdevelop standards directly
applicable to e-commerce.
74) Difference from ISO/TC 292/WG4
ISO/TC 292/WG 4 “Authenticity, integrity and trust for products and documents”
is on the fraud countermeasures and controls in the field of security.
ISO/TC 292/WG4 focuses on the standardization in the field of the detection,
prevention and control of identity, financial, product and other forms of socialand economic fraud, defined as an intentional act of deception that creates
human or economic harm. Examples include counterfeiting, identity theft,
smuggling or other infringements.
The proposed new committee is not usually involved in the field of security.
The relatives in the proposed new committee to ISO/TC 292/WG4are theidentification validation of e-stores or suppliers in e-commerce. ISO/TC
292/WG4 is about the detection, prevention and control of fraud, but therelative in the proposed new committee is about the consistency and theauthenticity and integrality of the e-stores or suppliers in cyberspace with thephysical entities, and the identification to counterfeit brand of online
commodity.

The difference of the proposed new committee from ISO/TC 292/WG4 isobvious, and they can be liaison organization each other or a joint work groupcan be established if it is necessary to develop the standards in theidentification validation of e-stores or suppliers and the distinguishingcounterfeit brands from transaction commodities.
5) Difference from ISO/PC 303
ISO/PC 303 is ready to develop a standard, which is intend for use by
producers or sellers of goods and services to offer best practices and8requirements for effective warranties when these are provided with goods andservices.

The proposed new committee involves in the standardization of protection of
online consumer rights; it will include more content and roles, and is intend foruse by platform operator, seller of goods and service, government or industry
regulator, third party organization and online consumer.
6) Difference from ISO/TC 289
ISO/TC 289 is the standardization in the field of brand evaluation by themulti-dimension indexes to the social and economic value of an organization.

The proposed new committee is not involved in the brand value
evaluation.“Specification for distinguishing counterfeit brand of online
commodity” in the proposed new committee is intend to distinguish, trace andcrack down the counterfeit brand to existing commodity brand, and to protect
the commodity brand on the e-commerce platform.

7) Difference from ISO/PC 245

There is just only one standard(ISO/TS 29245) in ISO/PC 245,and thistechnical specification established minimum screening criteria for second-handgoods that are trade, sold, offered for sale, donated, or exchanged between
countries. The intention of this technical specification is to protect consumer’shealth, safety and the environment in which they interact, when using
second-hand goods.

The proposed new committee is usually for the new commodity, rarely involved
in second-hand goods. The assurance of commodity quality in e-business is
one of standardization activities in the proposed new committee. The key point9

is the standardization of the information collection and presentation of online
commodity quality, guideline on admissibility of inspection results of online
commodity quality, and the identification counterfeit brand of online commodity.
As to the consumer’s health, safety and the environment that they interact,when buying and using the online commodity, all of the international andnation laws or standards will be complied.

8) Difference from ISO/TC 68

ISO/TC 68 is the standardization in the field of banking, securities and otherfinancial services.

The proposed new committee is not intent to involve in the financial services
including payment.
9) Difference from ISO/IEC/JTC1
ISO/IEC/JTC1 is the standardization in the field of information technology, andit includes many subcommittees such as SC 27, SC 32 and SC37.
 Difference from ISO/IEC/JTC1/SC27 and SC27/WG5
SC 27 focuses on the standardization in the information security techniques.
The proposed new committee usually will not cover the standardization on
information security.
SC 27/WG5 is the standardization on Identity management and privacy
technologies.SC/27/WG5 focuses on the development of standards for genericmethods, techniques and guidelines to address both identity management andprivacy technologies.

It is some difference from the standards of identity management in SC27/WG5,
the standards for the identification validation of e-stores & suppliers in the10

proposed new committee are the identification information collection andpresentation and validation for the consistency& authenticity & integrality of
e-stores& suppliers in cyberspace with their physical entities，including thevalidation of brand license of e-stores& suppliers.
The standards for the protection of online consumer rights in the proposed newcommittee will not cover standards of privacy technologies address in
SC27/WG5, since they are also different from SC27/WG5.
Standards of protection of online consumer rights in e-commerce in the
proposed new committee will focus on the protection of online consumer rightto purchase qualified quality products or service.

Furthermore, if the proposed scope statement in the proposed new committee
is involved in the data security of cross-border data flow in e-commerce, then ajoint working group can be set up by the two technical committees.

 Difference from ISO/IEC/JTC1/SC32
SC32 focuses on the meta-standards on data management and interchange.
The proposed new committee will further develop some standards directly
applicable to e-commerce based on these meta-standards.

 Difference from ISO/IEC/JTC1/SC37
SC37 is to provide for a solution of identity authentication and identification,
which use automatic technology on individual physiological characteristics orindividual behavior characteristics, extract and compared these characteristics
with template data in database.
Biometric identification technology involves in fingerprint, face recognition, iris,
voice recognition, DNA and so on. Biometric recognition process involves in11

data acquisition, data processing, image recognition, ratio algorithm and othertechnologies.

Scope of SC37 is that standardization of generic biometric technologies
pertaining to human beings to support interoperability and data interchange
among applications and systems. Generic human biometric standards include
the following: common file frameworks; biometric application programming
interfaces; biometric data interchange formats; related biometric profiles;
application of evaluation criteria to biometric technologies; methodologies for
performance testing and reporting, cross-jurisdictional and societal aspects.

The proposed new committee is not intent to cover the biometrics, and havenot any plan to collect any physiological data such as fingerprint, face, iris,
voice, DNA and so on.
If it will be involved in the data acquisition and processing to biometrics
physiological characteristics when the proposed new committee develop thestandard for the identification validation of e-store & suppliers in future, theproposed new committee will directly adopt the standards in SC37, or a joint
working group can be set up by the two technical committees.

10) Difference from UN/CEFACT
UN/CEFACT serves as the focal point for trade facilitation recommendations
and electronic business standards, covering both commercial and government
business processes that can foster growth in international trade and related
services. UN/CEFACT is organization as a subsidiary, intergovernmental bodyof the UNECE Committee, is mandate to develop a program of work of global
relevance to achieve improved worldwide coordination and cooperation inthese areas.

12IEC ,ISO ,ITU and UNECE have signed a Memorandum of Understanding（ MoU ） in 2000. The scope of this MoU is to specify a framework ofcooperation between IEC, ISO,ITU and UN/ECE in the field of electronicbusiness, and to specify the division of responsibilities and so on.

The proposed new committee will follow up the MoU, and is not conflict andcontradiction with UN/CEFACT. The proposed new committee will develop
some standards or specifications on the assurance of transaction commodities
quality to promote the commodity trade in the worldwide, according to thecharacteristics of cross-border e-commerce transaction and products.

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