Zabbix in the subway
Next station Zabbix

IntelliTrend IT-Services GmbH
Otto-Brenner-Strasse 119
D-33607 Bielefeld

Contact: Wolfgang Alper
Email: wolfgang.alper@intellitrend.dewww.intellitrend.de

Germany© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Special thanks
Münchner Verkehrsgesellschaft mbH (MVG)
and
Stadtwerke München GmbH (SWM)
Projectlead: Mr. Sandro Gehlhaar(Germany, Munich)© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Trams - Everyone knows them

“Strassenbahn” in Munich, Germany
Picture provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Trams - Nearly everyone uses them

“Strassenbahn” in Munich, Germany
Picture provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway

There is more … in the underground© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Subways – Even faster“U-Bahn Model A2” in Munich, Germany
Picture provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Subways – The new ones

“U-Bahn Model C2” in Munich, Germany
Picture provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway

Great – But what about Zabbix?

© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Next station Zabbix
Well ...

© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Subways in a Zabbix map

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Trams in a Zabbix map

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Stations in a Zabbix map

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway

Monitoring trams and subways
in the heart of Munich–with Zabbix© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
A new tram / subway
When a new tram / subway goes into service, some equipment
needs to be added. Examples:Videocameras



MRCU – Mobile Radio Control Unit (Subways)

NVR – Network Video Recorder

PLC-Modem – Connection between vehicles



LTE-Router – LTE G4 Connectivity (Trams)NAS – Network attached Storage for NVR

Switch© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
A new tram / subway

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Next station ZabbixImplementation© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Monitoring setup for trams / subways










Each device inside a tram / subway is treated as a host and ismonitored for availability.
Each tram / subway is managed as a hostgroup.
Hostgroups are nested and organized by the tram / subwaylines (using the Zabbix 3 hostgroup nesting feature).
All devices depend on the connectivity of the MRCU or LTERouter.
Maps are automatically created for each tram / subway (usingthe Zabbix API).
Maps use submaps to link to a specific tram / subway view.

© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Subways in a Zabbix map
Zabbix maps shows each subway as a hostgroup with its state

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Support for the service staff
Detailed Zabbix maps per tram / subway show components and their state

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Next station Zabbix
Notification© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Notification setup for trams / subways


Trigger based actions are used in thenotification process for the service staff andintegrate in their workflow.
Service staff uses event acknowledgements.
(Zabbix escalations are configured toconsider acknowledgements).

© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Problem View – Subways

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Problem View – Trams

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Next station Zabbix
Support the Service© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Support for the service staff
Operations executed by context menus from the map – installation point

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Support for the service staff
Show installation point of device in tram / subway directly from the Zabbix map

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Support for the service staff
Operations executed by context menus from the map – vehicle location

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Support for the service staff
Show tram location directly from the Zabbix map

Screenshot provided by the MVG.
© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Next station Zabbix
Challenges© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Connectivity

A tram has hard to predict connection
losses due to LTE G4 availability
constrains and longer stops in areas
without a signal.

Mhh...

All triggers that fire notifications to theservice staff need to depend on theavailability of connectivity (MRCU /LTE-Router).
Example trigger definition with explicit recovery condition© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.deZabbix in the subway
Next station Zabbix
Thank You!
… and again thanks to:
Münchner Verkehrsgesellschaft mbH (MVG), Mr. Sandro Gehlhaar

IntelliTrend IT-Services GmbH
Otto-Brenner-Strasse 119D-33607 Bielefeld

Contact: Wolfgang Alper
Email: wolfgang.alper@intellitrend.dewww.intellitrend.de

Germany© Copyright 2017 IntelliTrend GmbH ● Otto-Brenner-Straße 119 ● 33607 Bielefeld ● Germany ● Tel: +49 521 557716-0 ● www.intellitrend.de