Our dreamis a world
withoutinterruptions.
Zabbix is an all-in-one, open-source
monitoring solution that makes any
hardware, software, service, or web
application more efficient and reliable.

zabbix.com

WhyZabbix?
Our enterprise IT infrastructure
monitoring software can deploy
anywhere and monitor any device,system, or app in any environment
while providing comprehensive dataprotection, easy integration, andlimitless visualization options.
You can also count on complete
transparency, a predictable release
cycle, a vibrant and active user
community, and an outstanding userexperience.
And because everything we do isdesigned to scale easily, we’re able togrow right along with you.

100% open source –so it’s notjust affordable,
it’s free
Trusted byAvailable
in over
20 languages

Downloaded over
4,000,000 times
worldwide(and counting)Able to collectan unlimited
amount of data

Monitor anything
Founded in 2005, Zabbix is a truly global company, with 5 regional offices
and an expert team of developers and support engineers who provide
24/7 support to clients. The first version was released in 1997, and Zabbix
has been providing outstanding professional support since 2005.
Zabbix automatically detects threats and issues and then either notifies
you or fixes them by itself – freeing up your engineers, improving thequality of your services, and making your business more efficient.
Instead of subscribing to multiple solutions for monitoring infrastructurecomponents, we can be your “one-stop shop” when it comes to keeping
track of your entire IT stack. Zabbix lets you monitor anything – fromphysical and virtual servers or containers to network infrastructure,applications, and cloud services.
No matter what field you’re in, there’s no substitute for consistent,
problem-free service when it comes to gaining the trust and loyalty ofyour customers. Zabbix has a strong track record of helping customers
across multiple verticals achieve that goal.

Education
In an age of digital course materials and resources, schools
and universities can’t operate without properly functioning
IT infrastructures. Zabbix has proven itself to be a simple,
cost-effective method of monitoring geographically
distributed campuses and educational sites.

Government
Network monitoring is critical for government agencies, as
downtime can bring a halt to vital public services. Zabbix
keeps watch on your infrastructure and network utilization,
making it easy to stay ahead of any issues and keep yoursystems running.

RetailRetail environments increasingly depend on networkconnected equipment, so they can’t get away with
monitoring only a subset of their connected devices.
Zabbix makes it possible for retailers to easily monitor
every port on every network device.

Healthcare

Telecom

The average modern hospital relies on tens of thousands ofconnected devices, and manually checking each one foranomalies simply isn’t practical. With Zabbix, hospital IT
teams receive potentially life-saving alerts if anything is outof the ordinary.

Millions of massive-data devices are currently connected to
networks and generating value for communication service
providers. By keeping track of network health and performance, Zabbix can improve customer experience and drive
growth.

Finance

Aerospace

Financial institutions depend on their networks to maintainconnectivity and productivity. Zabbix allows banks toproactively detect and resolve network problems before
they turn into major business disruptions, improving
uptime and efficiency.

In aerospace, timely data delivery and issue notification
are the keys to safe operations. Installing Zabbix
guarantees that you’ll be alerted about all possible andpotential system failures and errors before theyhappen.

Professionalservices

Zabbix offers a wide range ofprofessional services designed
to fit your unique requirements.

Technical Support Subscriptions

Turnkey solution
Deploy professionally
Install and configure Zabbix
according to your unique requirements

Find out more:

Get technical advice
Get instant access to a team of Zabbix experts
for guaranteed professional support 24x7

zabbix.com/services

Professional training
Obtain knowledge
Focused, comprehensive training
for all your Zabbix needs

Consulting

Migration

Talk to experts

Move all your data to Zabbix

Benefit from expert advice
and best practices for all
Zabbix-related matters

Integration
Expand your workflow
Connect Zabbix to your ticketingsystem, service desk, or any other tool

Template building
Customize monitoring
Effortlessly start monitoring your specificdevice, system, application, or service

Switch to Zabbix without thetrouble of moving all yourlegacy infrastructure yourself

UpgradeUse the latest version
Eliminate risk
and minimize downtime

Development
Enhance Zabbix
Let Zabbix develop additional features foryour business needs

Best value

Technicalsupport
subscriptions
Professional,
24x7 support
Enterprise-class software for corporateclients needs to come with world-classtechnical support. We deliver 24/7 support
in a multitude of languages, and we go far
beyond simple incident reporting, getting
to the root cause of your issues andmaking sure they don't happen again.

Support subscriptions
There are multiple Zabbix support tiers
to choose from – everything from simple,
per-incident support plans to plans that
include remote troubleshooting, version
upgrades, on-site training, and on-siteconsulting.

Pricing
When it comes to pricing, our services aredesigned to be cost-effective and easy toscale, no matter how many devices you
monitor or how many users you have.

SilverGold

PlatinumEnterprise

GlobalUnlimited

Unlimited

Unlimited

Unlimited

Unlimited

Number of support cases

8Unlimited

Unlimited

Unlimited

Unlimited

Support availability

8x5

8x5

24 x 724 x 724 x 7

Initial response time

Up to1 day

Up to
4 hours

Up to
4 hours

Up to
4 hours

Up to
2 hours

Up to
2 hoursUp to
1.5 hours

Up to1 hour

Monitored devices and metrics
Phone and web support

Emergency response time
Support contacts

123

720

Supported Zabbix servers

1Pricedper serverPricedper server

Unlimited

Unlimited

Support for Zabbix Proxy

Pricedper proxy

Pricedper proxy

Unlimited

Unlimited

Support for Native HA

Optional

Optional

1115

Legal entities covered
Remote troubleshooting
Performance tuning
Environment review
Assigned TechnicalAccount Manager

2 hours
per month

4 hours
per monthOn-site visit / remote consultancy
up to 5 business days

40 hours(1 visit)

80 hours(2 visits)

Zabbix Certified User
training sessions

1 sessionfor up to50 students
1 sessionfor up to5 students

3 sessions
for up to50 students
2 sessions
for up to
10 students

Upgrades by Zabbix teamZabbix Certified Specialist andProfessional training sessions
Zabbix Certified Expert
training for 5 students
Extra course vouchers

Find out more:

20 Integration andDevelopment days
3 Zabbix Summit full tickets

zabbix.com/support

1Annual Q&A session withthe Product owners team

5MSP technicalsupportsubscriptions
The key to success as a managed services
provider (MSP) is creating efficient,cost-effective processes that deliver quality
service. To do that, however, an MSP needs
to be able to scale up quickly, with aminimum of limitations.

MSP support
subscriptions
Zabbix offers 7 intuitive yet feature-richsupport tiers for MSPs, organized by thenumber of devices under management.
Worried about exceeding host limit?
Don’t be – we’ve made upgrading asimple proposition.

Benefits
Zabbix support ensures uninterrupted
monitoring, letting you concentrate on
exceptional customer service. Grow yourbusiness worry-free, confident that performance problems or downtime won't hinder
your operations.

Find out more:zabbix.com/msp

1 000
hosts

2 500
hosts

5 000
hosts

10 000hosts

20 000hosts

50 000hosts

10 000
Unlimited
hosts
GlobalCustomers
supported

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Zabbix servers
and proxies

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Metrics included

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Support availability

8x5

8x5

24x7

24x7

24x724x7

24x7

Initialresponse time

8 hours

8 hours

4 hours

4 hours

4 hours

4 hours

2 hours

Remotetroubleshooting

OptionOptionOptionNumberof incidents

2550

Unlimited

Unlimited

Unlimited

Unlimited

UnlimitedZCU publicby Zabbix

2223

3

1050

122

520

2

10Online support

Phone call support

ZCS publicby Zabbix
ZCP publicby Zabbix
ZCE publicby Zabbix

Support contacts

3355

5

101550Why train with Zabbix?

Training
courses

Official certification
Master Zabbix under the guidanceof our top trainers, and you’ll receive
an official Zabbix certification.

Zabbix certified training is the fastest way
to get up to speed – no matter what yourcurrent knowledge level.

A hands-on experience
Put your new skills to the test by
performing practical tasks andsolving real-life use cases.

Whether you're a complete beginner or
you've been using Zabbix for years, there’salways something new and useful in ourcourses.

A clear training path
Follow the official Zabbix certified
training path to become a Zabbix
certified expert.

Our trainers don’t just read the manual –they work with us on a daily basis, sothey've got plenty of hands-on use cases,
hacks, workarounds, and shortcuts toshare. And because we want to make sure
we cover all the bases during every
training session, there’s always plenty oftime for Q&A sessions.

Worldwide availability
Together with our partner network,
Zabbix makes sure that our training
courses are available worldwide inyour preferred language.

Find out more:

Structured knowledge

zabbix.com/training

Zabbix certified trainings are themost time and cost-efficient way tomaster all things Zabbix.

Core courses

Upgrade courses

Extra courses

Exams

This multilevel training program
delivers systematic knowledge toZabbix users and guides them frombeginner to expert.

Leverage your existing Zabbix
knowledge and get up to speedwith the latest features andimprovements.

Intensive one-day courses full ofpractical tasks and real-life use cases,
aimed at anyone willing to learna particular aspect of monitoring.

Become Zabbix certified by testing
your knowledge with the Zabbix
certified training exam.

Duration: 1 - 5 days

Duration: 1 - 5 days

Duration: 1 - 5 days

Duration: 60 minutes

Zabbix currently has
257 partners (and counting)located around the world

Zabbix partner
programFinland
At Zabbix, we’ve built one of the mostpopular monitoring solutions available,
thanks to our emphasis on high performance,functionality, and reliability. It should
therefore come as no surprise that requests
for Zabbix professional consulting, advice,support, and training arrive from almost
everywhere in the world.
That’s where the Zabbix Partner Program
enters the picture. Our partner program isdesigned to provide our services to thewidest possible audience of qualified buyers,by allowing customers to purchase themthrough a network of verified Zabbix
partners as well as from Zabbix directly.

6United 2KingdomCanada
127
4Spain4

United States

529

MoroccoKazakhstan

Ukraine219

3Türkiye

Italy

IranIsrael

13
Mexico33

3

UnitedArab Emirates

Colombia

Japan
South Korea

Vietnam
5Singapore

2
3

62

4

Malaysia

Venezuela

2

Thailand
3

India

617

China

Brazil24

Find out more:

3

Australia

5zabbix.com/partners

The Zabbix Partner
Program is flexibly
structured aroundhow partners
deliver value tocustomers.

ResellersCertified Partners

Premium Partners

As the name suggests, these arecompanies that promote and resell
Zabbix services. Their job is tolocate leads, present and promote
Zabbix products and services,
consult the leads regarding theirideal solutions, and arrange thecontracts. At that point, Zabbix
steps in and provides the services.

Certified partners can also promote
and resell Zabbix services, butthey’re officially authorized todeliver selected Zabbix services andsolutions as well. The certified
partner stays in close contact withcustomers, which allows them to sell
their own value-adding services
alongside Zabbix services.

A premium partner has the sameauthorization to promote, resell, anddeliver Zabbix services and solutions,but premium partner status isreserved for partners with the provenknowledge, skills, and experience toparticipate in highly sophisticatedZabbix solution implementation,integration, and support projects.

We help businessesdeliver flawless services
for a better worldand happier people.

Find out more
about Zabbix
zabbix.com

Contact us
sales@zabbix.com