SG Holdings Group

SDGs
Communication Book

2020

T S,
C
A
7F
!
7A C T I O N S

Smoothing Out Today,
for a Smarter Tomorrow
Today, the SG Holdings Group is devoting all of ourefforts to using logistics to provide people withworry-free lives.
This means offering safe, reliable logistics
infrastructure.
It means living in harmony with the global
environment, helping to preserve an abundant,
happy way of life.
And by using the power of our comprehensive
logistics solutions to create new value, we hope tobuild a smarter tomorrow.
The SG Holdings Group will continue contributing tosociety through its business, working toward afuture in which people connect, and smiles bringthem together.

SG Holdings GroupCSR Statement
The Group has made a CSR Statement clearly showing the significance and approach of its CSR activities based on thematerial CSR issues of the Group that were identified in fiscal 2017. The statement explicitly states how we as the SG
Holdings Group would like to be involved with society through logistics, and how we would like to provide value to society.
We will use it as a reference to return to at times such as when formulating business plans and in everyday operations.

01

SG Holdings Group SDGs Communication Book 2020

Greetings
Since the Company was founded in 1957, we have engaged in CSR (corporate social
responsibility) activities by practicing the “Hikyaku no kokoro” (spirit of Edo-era express
messengers), which is the cornerstone of our foundation. In 2017, we identified
material CSR issues for the Group to address as one to resolve social issues, and also
selected the goals the Group will face from among SDGs (Sustainable Development
Goals), and have conducted our activities accordingly. In order to provide stakeholders
with a deeper understanding of these SDGs and the Group’s goals, we have publishedthis SDGs Communication Book 2020. It is our belief that efforts not only of individuals
Eiichi Kuriwada
SG Holdings Co., Ltd.
Chairperson and CEO

but also as corporate units are a vital key to SDGs, which are a new global framework,
and we will fulfill our corporate responsibility through deeper dialogue brought about by
the publication of this book.

P r e s i d e n t ’s M e s s a g e

Sustainable Growth Achieved with
the Resolution of Social Issues through BusinessIn recent years, in response to the occurrence of natural disasters and changes in
the international business environment, there has been significant growth in “ESG
investment” focused on business continuit y from the perspectives of theenvironment, society and governance. In January 2020, the theme of the annual
meeting of the World Economic F or um in Davos at tended by our G roup was“Stakeholders for a Cohesive and Sustainable World.” I feel that the world is facing
highly urgent and important issues, and that there is a strong need for action forsust ainable grow th such as through S DG s. In addition, due to the spread ofHideo Araki
SG Holdings Co., Ltd.
President and COO

COVID-19, I feel a renewed sense of responsibility that we handle logistics forming
infrastructure required for sustainable society.
Meanwhile, supply chains are becoming more sophisticated due to businessbecoming borderless and more diversified, and logistics needs are becoming
extremely varied. I think balancing the promotion of business with contribution to

Every single person will work

SDGs through the provision of a wide variet y of logistics solutions is ouras one to take action to provide

responsibility as we provide social infrastructure in the form of logistics. Ever ysingle person in the SG Holdings Group will work as one to take action to provide
true value as a comprehensive logistics group.

true value of logistics associal infrastructure

SG Holdings Group SDGs Communication Book 202002

The SG Holdings Group and SDGs
Contribute to the achievement of SDGs
through the infrastructure of unwavering logistics

ACTION together
to realize goals in 2030!

SDGs (Sustainable Development Goals) are the 17 goals forThis Communication Book entitled “7FACTS, 7ACTIONS”

international society to achieve as solutions to issues by

was prepared with focus on the following efforts with a high2030. These SDGs have several revolutionary characteristics.

level of urgency for each goal.

These are that the 17 goals are interrelated, emphasize
global partnerships, and have an approach where the three
a s p e c t s o f e c o n o m y, s o c i e t y a n d e n v i r o n m e n t a r e
inseparable. Until now, efforts to address social problems
tended to be thought to be led by national governments.
However, with the emergence of global corporations withsales exceeding the GDP of small countries, particularfocus has been drawn to the role of companies. The SG
Holdings Group also believes that as a listed company
with more than 1 trillion yen in revenue, it is its
responsibility to contribute through unwavering logistics
achieved through the combined strength of more than
90,000 employees.

Efforts aimed at sustainability, which has
become a major indicator of corporate value
In 2006, the UN Principles for Responsible Investment were
presented to financial institutions, resulting in the spread of
E S G Investors selecting investments on the basis ofsustainability. At the annual meeting of the World Economic
Forum held in Davos, the Global 100 Index made up of theworld’s 100 most sustainable companies is announced, andsustainability efforts coupled with corporate management
have become a major indicator of corporate value presented
to the market. The Group has also stated “contribution to
SDGs” to be its approach to sustainability in the Second
Stage 2021 Mid-term Management Plan, and has identified
goals that are highly compatible with the seven material
CSR issues.

03

SG Holdings Group SDGs Communication Book 2020

❶Goal 3 “Traffic Safety” : Education and technology supporting
traffic safety to halve the number of deaths and injuries fromroad traffic accidents occurring throughout society.
❷Goal 5 “Gender” : Establish a slogan to eliminate all boundaries
for the promotion of management with consideration fordiversity.
❸Goal 7 “Renewable Energy” : Promote the spread ofrenewable energy through solar panels installed on logistics
facilities.
❹Goal 8 “Decent Work” : Eliminate long working hours andrealize work-life balance to improve the happiness and laborproductivity of each employee.
❺Goal 9 “Logistics Solutions” : Create new value and realize
logistics reform through comprehensive logistics solutions.
❻Goal 11 “Resilience” : Support safe and comfortable urban
development through comprehensive partnership agreementswith local governments.
❼Goal 13 “Climate Change” : Contribute to a carbon-free society
through the promotion of environmentally friendly businesssuch as environmentally friendly vehicles and modal shift.

We hope this book that is also an expression of our determination
will provide you an opportunity to work together with us to take
ACTION for the realization of a better future.

,S
T
7 FA C O N S!
7A C T I
When our company was listed on the first section of the Tokyo Stock Exchange in December
2017, we added the perspective of social issues utilizing SDGs to stakeholder management.
Here, we introduce the responsibilities of each employee as a member of a listed company-the action that should be taken to address key issues as we handle the social infrastructure oflogistics in response to urgent facts (issues) presented by SDGs.

INDEX
P.05

Approach to SDGs

P.07

Traf fic Safet y

One life is lost worldwide every 24 seconds
in traffic accidents, with 1.35 million people
fatalities each year

P.09

Gender

One in ten, or 10% of all Japanese
identify as LGBT

P.11

Renewable Energy

The ratio of variable renewable energy
in Japan is just 8.4%

P.13

Decent Work

Since 1970, Japan has been
consistently last in the rankingof G7 labor productivity

P.15

Logistics Solutions

The global e-commerce market iscontinuing double-digit growth and isestimated to be valued at USD 4 trillion

P.17

Resilience

Economic losses caused by disasters
worldwide total USD 300 billion annually

P.19

Climate Change

Completely eliminate CO 2 emissions causedby humans to limit warming to +1.5℃

P.21

Efforts by Group companies to address SDGs

* Sales Driver®, GOAL ® and X FRONTIER ® are registered trademarks of the Group.
Trademark notation has been omitted in this book.

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SG Holdings Group SDGs Communication Book 2020

p.

04

Approach to SDGs
Material CSR Issues and SDGs
As a comprehensive logistics group, we are aiming for sustained growth while resolving social issues through our business.
Material CSR issues were specified by identifying risks and opportunities in business domains, extracting efforts required for risk
mitigation and applying requirements from society. In this process, SDGs were utilized as society’s perspective. Seven SDGs highly
compatible with material CSR issues were identified, and action is being taken to address each of these.

Identification of Seven Material Issues
High● Safety initiatives● Measures to address

Interest from society

climate change● Energy measures● Environmental
preservation● Utilization of humanresources● Promotion of diversity● Resolution of issues in local communities● Provision of high-quality services● Comprehensive logistics solutions● Sustainable procurement● Compliance● Governance● Systems● Information security(logistics technology)● Disclosure● Differentiation of services

Medium

Impact on the company

High

Development of Sustainable Society

Positioningof CSR in the
SG Holdings Group

Mid-term
Management
Plan

Material
CSR
IssuesCorporate
Philosophy
Management Vision

Charter of Corporate Conduct(Code of Ethics and Conduct)
Shareholders

Practical implementation byeach employee
Business
partners
Collaboration

05

SG Holdings Group SDGs Communication Book 2020

Customers
Employees
Collaboration

Local
communities

The SG Holdings Group has listed “contribution to SDGs” as one of the key measures in the “Second Stage 2021” Mid-termManagement Plan for the three years from fiscal 2019. This is because of our belief that we should take a path that shares goals
with SDGs in order to maintain and evolve the logistics business as social infrastructure.

Identification of SDGs that are highly compatible with Material CSR Issues

Seven Material Issues

Related SDGs

Initiative Themes● Traffic safety

Providing Safe and Secure Services● Labor health and safety● Quality

Promoting Environmentally
Friendly Business Activities

Building an Organizationof Diversity and Inclusion● Climate change● Circulation of resources● Coexistence with nature● Human rights● Labor practices● Diversity and Inclusion (D&I)● Provision of advanced

Creating New Value ThroughComprehensive Logistics Solutions

logistics solutions● Promotion of digitalizationand technologies

Contributing to Communities

Promoting Sustainable Procurement● Local contributions● Supplier management● Corporate governance

Building a Responsible
Management Foundation● Compliance● Risk management andinformation security

SG Holdings Group SDGs Communication Book 202006

Traffic
SafetyThe future achieved with SDGs

FACTOne life is lost worldwide
every 24 seconds* in traffic
accidents, with 1.35 million
people fatalities each year

Significant advances in self-driving technology and vehicles being able to connect to one another via network could lead to the realizationof a society without traffic accidents.

Support safety with education and technology
The Group owns approximately 27,000 vehicles. The
tot al dis t ance travelled annually in J apan alone isapproximately 610 million kilometers. We recognize thatminimizing the negative impact of traf fic accidents on

Number of instructors
and examiners(Sagawa Express)

are installed to provide drivers with suppor t from ate chnolo gic al a sp e c t . We w ill c ont inue to sup p or t
drivers through both education and technology, andcontribute to halving the number of casualties causedby traffic accidents as stated in the SDGs.

society is an important mission as our responsibility toprovide social infrastructure in the form of logistics, andhave established a system for preventing accidents
based on the Basic Policy on Transportation Safety.
The basic initiative for preventing accidents is safety
education. New drivers at Sagawa E xpress undergo
various types of training and guidance, and only set out
as Sales Drivers once they pass an examination. Even
after that, instructors and examiners licensed within thecompany provide periodic guidance to ensure safe
driving continues.
Fur thermore, safety assistance devices such as rearcamera and rear sonar for covering vehicles’ blind spots

14,544*As of March 31, 2020

Rear sonars and cameras
are installed to prevent
reversing accidents thatfrequently occur. Drive
recorders are utilized forvalidation of driving.
Rear sonar
Rear camera*World Health Organization (WHO) “Global Status Report on Road Safety 2018”07

SG Holdings Group SDGs Communication Book 2020

We are promoting Transportation Safety Management

SGH

ACTION

Approximately 1.35 million people die in traffic accidents worldwide every year.
One of the targets in the SDGs is “By 2020, halve the number of global deaths and injuries from road traffic accidents.”
The Group is engaged in contributing to the achievement of this target by utilizing traffic safety know-how
accumulated over many years.

!!!

Drivers’ sense of security
leads to zero accidents
Morning roll call including checking thecomplexion and physical condition ofdrivers is given the utmost emphasis.
Feeling composed leads to safety, andparticular attention is given to speaking
with new drivers. If rain is forecast, I make

A day in the Chiyoda Sales Officeat work,
1 Arrival
loading
Packages to be delivered that day
are checked and loaded with theassistance of senior personnel.

an effort to provide support that will leadto safet y such as preparing towels for

Keisuke Yokohama
Sagawa Express
Chiyoda Sales Office
Safety Promotion Section

N
ACTIO

drivers.

!

by the Chiyoda Sales Office

We constantly maintain a high level of awareness throughpowerful support for drivers from safety promotion officers.

I drive with a sense of security
thanks to assistance fromsenior personnel and the safetyfunctions installed in the vehicle
I am able to work smoothly thanks to the
support of safety promotion officers andsenior personnel. In particular, I feel asense of security due to attention being
given to me during mid-shif t roll call.
Takaaki Kanauchi
Sagawa Express
Chiyoda Sales Office
New Sales Driver

Another thing that is reassuring is thatvehicles are equipped with safetyassistance devices. Accidents frequently
occur while reversing, and rear sonars andcameras provide comfortable margins todrivers in such situations.

Safety Promotion“Outboundroll call”

I n roll c all by s afet y promotion of fi cer,particular attention is given to checking thedrivers’ complexion and physical condition.

2 Departure!

Drivers who have completed rollcall leave on deliveries.

3 Delivery

The area covered by the Chiyoda Sales Office is mainly made up of officebuildings. Most deliveries are performed by parking in basement parking areas.

Safety Promotion“Driver
Mentoring”

Senior personnel accompany drivers toprovide driver mentoring. This is carried out
n o t o n l y w h e n a n e w d r i v e r, b u t a l s operiodically once drivers are fully qualified..

“Mid-shiftroll call”
T he s afet y promotion of fi cer
contacts drivers at times when
they tend to get complacent tofocus their attention.

“Streetvalidation”

The safety promotion officer conducts spot
validation of whether parking measures arebeing properly implemented on the street.

4 Collection

Once packages have been delivered, collection is carried out.

It is important that each person
is aware that safety takes
precedence over everything else

5 Return

Upon returning to the Sales Office, packages are unloaded and remaining tasks
are performed.

It is important that each person actively

Safety Promotion

thinks to make an effort to drive safely byutilizing the environment such as thetraining system and hardware. This leads
to contribution to SDGs as a result.

Koichi Segawa
Sagawa Express
Chiyoda Sales Office
Sales Office Manager“Inbound Driving records are checked while checking the day’sroll call” operating conditions to complete the day’s work.

Good job!
*The schedule shown is an example of a day at the Chiyoda Sales Office.

SG Holdings Group SDGs Communication Book 2020

08

FACT

Gender

The future achieved with SDGs

One in ten*, or 10%
of all Japanese identify
as LGBT

Let’s realize an abundant future society by transcending borders such as gender, age, nationality and disability.

A vision of “Over the Border” to eliminate all borders
As economic activity expands globally, goals such as
gender equality have been set in international society
through S DGs, and companies are required to t ake

Percentage offemale employees

global personnel. As the first step, we aim to ensure
core personnel such as HR members whose roles are
hiring and establishing systems, upper management,

steps to respect human rights. The SG Holdings

department managers and senior managerialGroup has placed par ticular emphasis on promoting

personnel properly understand these issues, followed

the active participation of women as a key issue, andby e f fo r t s t o e n sure t his un d e r s t a n din g is s p re ad

has implemented initiatives such as promoting

widely among all employees.

women to managerial positions, expanding the scopeof occupations available, establishing environmental
a n d in s t i t u t i o n a l a s p e c t s a n d t h e cre at i o n of n ew
businesses by women. With the project reaching its
completion with cer tain results in 2020, a new
slogan of “Over the Border” was established for the
pur pose on focusing on areas not limited to active
participation of women.
I ssues concerning diversit y are varied and include
LG B T, people with dis abilities, senior citizens and

32.9

％

*As of March 31, 2020
(including partner employees)

Over the Border
The S AG AWA brand ( border pat tern) is used to express
diverse people working by transcending borders such as
gender.
*Japan LGBT Research Institute. Inc. “LGBT Awareness Survey 2019”09

SG Holdings Group SDGs Communication Book 2020

SGH

ACTION!!!

Promoting management with consideration for diversity leveraging
the unique characteristics of diverse human resources
Respecting diverse values to make flexible decisions and create new value...
In order to develop into a sustainable corporate group, we are promoting diversity & inclusion involving gender equality
efforts such as active participation of women and LGBT as well as actively accepting diverse individuality such as
people with disabilities, senior citizens and global personnel.

Active par tici
of womenpationw ithManagement for diversit yonti
consideraMarie Haga

Yukari Nishibayashi

SG Holdings
Chief,
Human Resources Development Department

SG Holdings
Manager,
Human Resources Development Department“We are taking the initiative toaddress LGBT issues”“Establishing the groundwork enabling
active participation by women”
In 2011, the Group became a pioneer in the

The Group has entered a phase where we are also looking at areas of diversity otherindustry by launching the “WakuWaku Women’s

than active participation by women. Moving forward, we will focus on a variety ofProject” aimed at promoting active participation

areas. The first area the Group as a whole will take the initiative to address inby women, and has conducted activities with the

management with consideration for diversity is LGBT issues. The issues faced andgoal of establishing a system in which women accountsystems required by LGBT people

for 30% of Group revenues. Compared to when the project was launched,vary, and we would like to begin

the percentage of female

by correctly understanding it.

employees had approximately
doubled by the end of fiscal 2019,
and the percentage of managerial
positions held by women had
increased approximately eightfold.
These are high numbers for theut
We asked abo
andon of women
ti
a
ip
c
ti
r
a
p
e
activ
r diversity .
fo
n
o
ti
a
r
e
id
s
with conmanagement

Also, we will aim to create anenvironment where various
choices are considered normal
regardless of whether or not a
person eventually decides tocome out.

logistics industry that is considered
to focus upon and award businesses devised by women. It is a contest that

“Know the actual conditions of the issue
and spread correct understanding”

recognizes female employees including those in managerial positions and those in the

T he way people approach and perceive this issue varies depending on alogistics field, where you can realize that women who actually participate are

person’s generation and background. Many of the people in the company inpassionate about their work, and that they are truly talented human resources

their forties and fifties show surprise upon hearing

exhibiting their capability and individuality. I would like to continue to provide thethat one in ten Japanese people identify as

groundwork enabling such women to actively participate throughout the Group in future.

LG B T, bu t p e o ple in t heir t wenties andto be a man’s world. In addition, the DIVERSIT Y AWARDS was started in 2013t hir t i e s gi ve t h e im p r e s s i o n t h a t i t i s“Women in positions with authority to make decisions in future”

generally accepted as normal. With the

Until now has been a period for building a common awareness of it being normalview that it is important to first correctly

for both men and women to “actively work” in the same way. Next, we will aim

understand these conditions, learn what

to make it normal for “women to be in positions capable of decision-making.”

the people in question want and make thisThis will require careful suppor t. Our policy is to continually provide

widely understood, we plan to periodicallyeducation such as “Women’s Career Support Training” to female employees

conduct workshops on LGBT issues. Like active

who are candidates for managerial positions, and promote more women toparticipation by women, we will lead the industry as we address LGBT

decision-making positions.

issues.

DIVERSIT Y AWARDS
An award program for ensuring successful examples of women
par ticipating in new business, initiatives enabling active
participation by women and transformation of organizational
culture spread throughout the entire Group. In fiscal 2019, there
were 102 submissions in the two sections of Women’s Activities
Promotion and Work Style Reforms. The program has led toincreasing the motivation of female employees.

SG Holdings Group SDGs Communication Book 202010

Renewable
EnergyThe future achieved with SDGs

FACTThe ratio of variable
renewable energy
in Japan is just 8.4%*

Believing that renewable energy produced in logistics facilities will contribute to a future society that is smarter for people and the environment.

Solar panels are installed in 99 logistics facilities
The SG Holdings Group began installing solar panels
in sales of fices of Sagawa E xpress in 2003, and has
p r o c e e d e d to u s e t hem in 2 3 l o c at i o ns w i t hin t he

Number of solar
panels installedfacilities capable of consuming power only produced
within the facility. A similar case is being consideredin Higashiosaka City, and we will further contribute tocompany in order to promote the use of renewable

the reduction of environmental burden through suchenergy. At present, they are also installed in 99 otherinitiatives.

logistics facilities. Once the “Feed-in Tarif f Schemef o r R e n e w a b l e E n e r g y ” b e g a n i n 2 0 12 , s u p p l y o fclean energy to power companies in each regionb e g a n i n A p r i l 2 0 13 . T h e t o t a l a m o u n t o f p o w e r
generated is published on the website (Japanese) of
SG Realt y, which manages and develops the Group’s
real estate facilities (http://www.sg-realty.co.jp/ ).
SG Realt y Wako became the first logistics facilit y too b t a i n z e r o - e n e r g y b u i l d i n g ( Z E B )*1 c e r t i fi c a t i o nunder the Building Energy-ef ficiency Labeling System( B E L S )*2 . Energy-saving equipment is employed in
facilities to realize “net zero energy” in large logistics

137,808* Total number installedin 99 logistics facilities

Five stars have been obtained under “DBJ Green Building”
assessing real estate that gives consideration to society andthe environment in four facilities such as SG Realty Wako and
SG Realty Higashimatsuyama.

*Institute for Sustainable Energy Policies “Share of renewable energy electricity in Japan, 2019 (Preliminary report)”
11

SG Holdings Group SDGs Communication Book 2020

SGH

ACTION!!!
tr
In d u sy f ir s

Operating logistics facilities equipped with solar power
generation systems
The EU has set a target of 32% of all power generated being renewable energy by 2030.
Meanwhile, the current percentage in Japan is 18.5% and the percentage of variable renewable energy, which is acombination of solar and wind power, is 8.4%. The Group has introduced solar power generation systems expected tosupport energy in Japan in future to supply power to its logistics facilities.

t!

Cutting edge logistics facility
equipped with disaster prevention
electricity storage facilities witha maximum output of 50 kW

SG Realty Wako
D ATA
Location: Niikura, Wako City, Saitama
Site area: 27,300.84 m2
Total floor area : 64,590.07 m2: End of February 2018
Completed

1 Solar panels

Disaster prevention electricity storage
facilities enable power to be supplied for
up to approximately eight hours tocommon areas, etc.

An environmentally friendly logistics facility offeringa sense of security and comfort

2 LED lighting“We obtained ZEB * 1 certification,
the highest rank of BELS * 2”
S G R ealt y Wako commenced operation in 2 018 as anenvironmentally friendly logistics facility. The facility wasrecognized for installing a solar power generation system on
the roof and using the power generated in the building,resulting in it obtaining ZEB* 1 certification, the first time a

3 Restroom

4 Lounge

logistics facility, and the highest rank under BELS* 2. The
Group has generated solar power in other facilities in the past,
but this is the first time that it has generated power for
in-house use on such a scale.

Sayumi Takimoto
SG Realty
Property Management
Section,Asset Management
Department“We have installed electricity storage facilities
to prepare for power outages caused by disasters”

5 Wood deck

6 Tree-planting on site

I personally studied environmental economics in university, but it was an eye-opening
experience when I first saw the solar panels laid out on the rooftop. We have also
installed electricity storage facilities with a maximum output of 50 kW, which is a first for
the industry. This was installed for people unable to return home in the event of adisaster, enabling use of the lounge, disaster prevention center and restrooms evenduring a power outage.
“The comfortable and worker-friendly environment is appealing”

7 Bus

8 Shared bicycles

In addition, the spaces within the facility are designed to be comfortable, and the building
brightly-lit by LED lighting, the lounge with light pouring in through large glass windows, thewood deck using timber from forest thinning by Sagawa Forestry and the clean restrooms
with a subdued tone have been well-received by tenants and guests alike. Furthermore,“Share Cycle Station” was started in 2020. Shared bicycles placed at Wakoshi Station canbe used between the station and SG Realty Wako. It is also a good environment, and being
able to arrive within 5-10 minutes has been well received by tenants.
1 Solar panels also have a heat-insulating effect 2

LED lighting that is bright while saving energy
Lights in restrooms and hallways automatically turn on and off using sensors
4 Picturesque lounge with warm lighting and scenery visible from the windows
5 Wood deck using timber from forest thinning 6 Tree-planting across the entire site
7 Reduction of commuting by car by operating buses 8 Share Cycle Station in front of the entrance

3*1 ZEB (Zero-Energy Building) A building that aims to have net zero annual primary energy usage while maintaining the indoor environment.
*2 BELS (Building-Housing Energy-efficiency Labeling System): A building energy performance indication system certified by a third-party organization.
SG Holdings Group SDGs Communication Book 202012

Decent
Work

The future achieved with SDGs

FACTSince 1970,
Japan has been consistently
last* in the ranking ofG7 labor productivity

The stages of life are varied when diverse human resources come together. Being able to choose the work style that suits you increases
motivation and productivity.

Work-life balance and improvement of labor productivity
The Group has been conducting employee engagement
sur veys for measuring the connections bet ween thecompany and employees since fiscal 2018. These surveys
include questions for determining whether there is an

Number of
employees(consolidated)to select individual work styles with the cooperation of thesurrounding people. The achievement of the next level ofwork-life balance that is one of the SDGs will lead to theenhancement of productivity.

environment for fully utilizing motivated employees, andunderstanding opinions voiced on respect for individuality,■SGH Kids Garden

diversity and work-life balance lead to better initiatives.

We opened a daycare
center on a business site
to support our employees’
work-life balance in 2017.

To date, the Group has supported the balance of home
and work by promoting the acquisition of childcare andnursing care leave, instituting work-from-home systems
and opening daycare centers on business sites, inaddition to introducing Night Delivery work during limited
hours when there is a high probability of people being
home, and Deliver y Mate, which is a collection anddelivery scheme that facilitates work for housewives. As aresult, in the latest survey, it has been found that certain
results have been produced such as employees being able

95,291* Fiscal 2019
(including partner employees)■Introduction of telework
Our 14 Group companies in Japan have made teleworkarrangements. We will promote utilizing these mainly inback office (administrative department) operations.
*As of May 2020
*Japan Productivity Center “International Comparison of Labor Productivity 2019”13

SG Holdings Group SDGs Communication Book 2020

SGH

We are engaged in the realization of decent work

ACTIONThe realization of decent work which is fulfilling and humane as set forth in the SDGs is also a goal of the International
Labour Organization. The Group’s core transportation business tends to have long working hours, and we are focusing
on the promotion of a work-life balance.

!!!

CA SE

01

The case of Nobukatsu Takeuchi

CA SE

02

Chief, Kansai Airport Operation Center,
Sales Department,
SGH Global Japan

Since I joined the company in 2016, I have been
responsible for handling import and export customs
clearance pro cedures at K ans ai A ir p or t, and I
obt ained national cer ti fi cation as a Registered
Customs Specialist in 2018. In my third year with thecompany, I became the first male employee to takelong-term childcare leave. I would like to tell you
about my experience of taking childcare leave tospend meaningful time with my family, and want my
co-workers to actively use the system.

ON

Work

CA SE

03

Chief, Development Section,
Marketing and Sales Development Department,
SG Realty

I left my previous job doing architectural design at anarchitectural firm when I had a child. Af ter notwork ing for a decade, I joined the company as
short-time contract employee in 2015. In my fourthyear, I asked my boss to change my job to the job
utilizing my skills for architectural design , and wastransferred to the Development Section responsible
for the development and construction of new realestate. I was hired as a regular employee in theposition of Chief and began working full time.

Many tasks require
qualificationsis
His wifeiling
also sm

The case of Miharu Kobari

ON

ona
s
r
e
p
d
an

OFF

ON

gre
h
t
o
b
e
ar

ily goes
The famevery yeargcampinDuring childcare leave, I took the initiative to dohousework and look after the kids. I was able to see
the growth of our newborn daughter, and was there
when she first crawled and pulled herself up to
stand. Also, having an orderly schedule helped ourfamily keep a good healthy rhythm, leading to myson going to bed earlier and me successfully losing
10 kilograms. I also have the impression that my wife
smiled more. It was an invaluable four months for
our family.

at!

I place importanceon active
communicationk
her worsupporthousework
n
e
r
d
il
Her chperating withby cooOFF
seeable toHe waschildren’s
his
up closegrowthManager, Sales Section,
Hamamatsu Sales Office, Tokai Branch Office,Sagawa Express

I joined the company in 2005 and was assigned to theCustomer Service Section. After taking maternity leaveand childcare leave the following year, I returned towork in the new position of a Sales Driver. Af ter
participating in the Truck Driving Championships, I wastransferred to the Staff Development Section (in chargeof Education & training) responsible for human resource
development, and learned about tailored instructional
methods and the joy of helping people grow. Following
that, I was transferred four times and eventuallybecame Manager of the Sales Section in 2018.

I’m working tocreate new value
with real estate!

l lif e

The case of Kana Oya

OFF

o is
the pian
Playingchange of pace
d
o
a go

People in the workplace understand the need for abalance between work and home, and we have anenvironment where team members suppor t eachother to ensure work is not impeded when leaving
early or taking time off for children’s school eventsand other occasions. I sometimes get ideas related
my job when I spend the time with my family. I thinkhaving a fulfilling private life enjoying camping,playing self-learned piano and having dinner withfriends will lead to work being more concentrated.

erselfeshes hShe refrg favorite golf
playin days offon

Based on my experience when I took childcare leave, I
learned that the underst anding and suppor t ofsuperiors is essential for building a worker-friendly
culture. Now that I have my own subordinates, I am in
the position of suppor ting them. One thing I pay
particular attention to is staggered working hours forassistant managers who tend to have long working
hours. Personally, improving my time off leads tobeing more active at work, and I enjoy pastimes suchas golf with my children.

SG Holdings Group SDGs Communication Book 202014

Logistics
Solutions

The future achieved with SDGs

FACTThe global e-commerce market iscontinuing double-digit growthand is estimated to be valued at
USD 4 trillion*

In future cities where logistics is largely automated, deliveries may be made by robots traversing dedicated underground logistics highways.

Creating new value through comprehensive logistics solutions
I n re c ent t imes, sup ply chains have b e c ome more
complex as corporate activities become borderless, andconsumer needs are also diversif ying in the rapidly

Hourly processing
capacity of X FRONTIER

next-generation large-scale distribution center creating
l o gis t i c s s o lu t i o n s by c o mb inin g di ve r s e l o gis t i c sfunctions of the Group with the functions of a large-scale

growing e-commerce market. With these developments,

transfer center of Sagawa Express. Logistics innovation

the needs for logistics are also becoming more sophisticated,

will create new value and contribute to the resolution ofand a variety of issues need to be resolved.

social and management issues.

Comprehensive logistics solutions that meet such needs
are provided by the GOA L advanced logistics project
team. T he operation of a team spanning the G roup
covers entire supply chains in all business categories in

Logistics space

an ef for t to resolve logistic s is sues. Fur thermore,functional support such as facilities and equipment isalso essential. Previously, the Group has engaged in theestablishment of Sagawa Distribution Centers (SRC)
unifying the sales of fice functions of Sagawa Expresswith warehouse functions. In 2020, this was taken a
step fur ther with the completion of the X F RON T IER

Direct delivery nationwide
from logistics facilities

Sales office or hub center

Up to

100,000
packages■Sagawa Distribution Centers (SRC)
The Group’s strength is in its SRCs directly connecting
distribution centers with truck terminals. X FRONTIER is anex t-generation S RC where the logistics functions andhuman resources of Group companies interact.

*Prepared by modifying elements of the Ministry of Economy, Trade and Industry “Results of the FY2018 Survey of Infrastructure Development Status for
Data-driven Society in Japan (E-Commerce Market Survey)” (https://www.meti.go.jp/press/2019/05/20190516002/20190516002-1.pdf)
15

SG Holdings Group SDGs Communication Book 2020

Innovation through improved logistics efficiency

SGH

ACTION!!!

The growth of the e-commerce market has been spectacular in recent years, and the global e-commerce market is
expected to be valued at more than USD 4 trillion in 2020. While the number of packages delivered continually
increases, the working population including people engaged in logistics is in decline. In order to meet these needs, wewould like to contribute to innovation of industry and technology by transforming logistics through steps such as thecreation of new systems not constrained by existing frameworks.

Realization of an E-commerce Transfer Center for pharmaceuticals
based on a new idea
For around a decade, Sagawa Express has been contracted to operate the distribution

Matsuyama The strength of this transfer center is that it shares a warehouse with thecenter of the national drugstore chain Sundrug in Fukuoka. When the ban on Internet

distribution center for stores. Only the volume ordered is delivered from the distribution

sales of OTC pharmaceuticals was lifted in 2014, Sundrug consulted us about

center with abundant stock and few missing items to the e-commerce center wherestrengthening their e-commerce business. A license is required for the sale of schedule

pharmacists are stationed at all times, enabling immediate picking and packing,1 pharmaceuticals such as analgesics, and it is necessary to operate a store constantly

resulting in delivery with a short lead time. Creating such a streamlined logistics system

attended by pharmacists in the distribution

has enabled early delivery of necessary pharmaceuticals to more customers.

warehouse, but standards such as restrictions

Inoue As a result, the number of orders far exceeded our expectations. We were also

on land use cannot be met in most cases.

able to meet this demand without delay through flexible staff assignment.

This issue was resolved by the members ofIn this way, we will continue to build the foundations for innovation of industry and

the Kyushu GOAL team.

technology by actively engaging in the transformation of logistics without being

Ya s u k o u c h i B a s e d o n t h e r e s u l t s

constrained by existing frameworks.

operating a similar case in Kanto, we made a proposal able to meet the clients’s
requirements by satisfying the official standard of having pharmacists on-site at all
times in the Fukuoka warehouse of Sagawa Global Logistics.
Uehara Due to the lack of precedent, we provided detailed explanations while having
the government of fices and public health center look at the site to gain theirunderstanding, and managed to reach the point of registration of the store.

This was a significant first step to increase the number of e-commercedeliveries made by Sundrug. We would like to proceed to roll out the system
to other locations nationwide to continue to increase the number of deliveries.
Yoshinobu Murase Manager, E-commerce Section, President’s Office, Sundrug Co., Ltd.

The launch was in September 2019. We achieved
efficient operation of a transfer center where
shipments arriving are shipped out the same day.
Sunao Yasukouchi
Chief, Marketing and Sales
Development Section,
Marketing and Sales
Development Department,
Head Office, Sagawa Express

Yusaku Uehara
Assistant Manager,
Development Section,
Logistics Sales Department,
Head Office,Sagawa Global Logistics

Naoto Matsuyama
Marketing and Sales
Development Section,
Marketing and Sales
Development
Department, Head Office,Sagawa Express

Yuki Inoue
Fukuoka Sales Office,
Kyushu Branch Office,Sagawa Global Logistics(at the time of the interview)

GOAL Team

responsible for the project

What is GOAL?

An advanced logistics project team for proposing
the best solutions spanning the Group

Next-generation
large-scale
logistics center
X FRONTIER is the SG Holdings Group’s flagship center combining a transfer center and a
distribution center, in addition to the diverse logistics functions of Group companies. We will utilize
this site enabling the organic combination of the Group’s varied resources such as delivery,
logistics, international and large/special transportation to create new logistics solutions and expand
the range of our proposals to strengthen our organization for providing support for customers’
management issues from a logistics approach.

SG Holdings Group SDGs Communication Book 2020

16

FACT

Resilience(

The future achieved with SDGs

Urban development resilient
against disasters

Economic losses
caused by disasters
worldwide total
USD 300 billion annually*)

Natural disasters such as earthquakes and typhoons can happen anywhere. Preparation against disasters using technology is likely to evolve.

Supporting safe and habitable urban development
In recent years, the issues faced by communities arediversifying, but many local governments are increasing
efforts aimed at preventative urban development to address
natural disasters. Sagawa Express is proceeding to conclude
c omprehensive par tner ship agreement s with lo c aldelivering supplies accordingly, and coordinating information

Number ofcomprehensive
partnershipagreements
concludedwith government offices. Furthermore, the Group is engaged
in urban development resilient against disasters to ensure thesocial infrastructure of logistics is not halted by preparing fordisasters under normal conditions such as actively

governments to contribute to the resolution of community

cooperating with the disaster prevention drills conducted byissues including addressing natural disasters by utilizing its

local governments with which agreements have beennationwide offices and network, the resources it possesses

concluded.

and its logistics know-how.
These agreements enable the rapid provision of support
without the need to separately conclude individual
agreements each time a natural disaster such as heavy
rainfall or a t yphoon occurs. The functions of Group
companies such as logistics warehouses and information
systems are coordinated to provide support todisaster-affected areas from a variety of approaches
including securing storage locations for emergency relief
supplies, managing storage and retrieval, receiving inquiries
from relief personnel and requests from evacuation sites and30* 21 prefectural governments
and 9 municipal governments* As of May 21, 2020

Sagawa Express has concluded comprehensive partnershipagreements with the prefectural governments of Miyagi(pictured) and Iwate, which are two prefectures in Tohoku
aiming to recover from the Great East Japan Earthquake.

*United Nations Office for Disaster Risk Reduction (UNISDR) "The Pocket GAR 2015.
Making Development Sustainable: The Future of Disaster Risk Management".
17

SG Holdings Group SDGs Communication Book 2020

Contribution to regional disaster prevention through comprehensive
partnership agreements and partnerships with government

SGH

ACTION!!!

Sagawa Express has concluded comprehensive partnership agreements and disaster support agreementswith local governments, etc.
Logistics know-how is utilized to contribute to secure urban development.
This initiative is also emphasized to soundly maintain society that forms the foundations of the Group’sbusiness and ensure sustained continuity of business.

the
f
o
s
ie
it
v
i
t
c
a
f
Disaster relieroup
SG Holdings G
July 2018

Heavy rainfall in Western Japan
Concentrated heavy rainfall from June
28 until July 8, 2018 brought about
disasters such as major flooding andlandslides particularly in the Chugoku
and Shikoku regions. The Groupsuppor ted Mihara Cit y in Hiroshima
through Nagoya City, with which it hadconcluded a comprehensive partnershipagreement. Total support was provided,
ranging from the unloading, storage,
shipment and deliver y of supplies tohandling of telephone calls.

19
September 20

Typhoon Faxai (Reiwa 1 Boso Peninsula Typhoon)

Yamamoto The basic premise of our goal is that logistics
never stops. In the Han‐Shin Awaji Earthquake disaster, welearned that restoring operations as quickly as possible isimportant for supporting people affected by the disasterand also for fulfilling our social responsibility to provide
infrastructure. When the Great East Japan Earthquake
occurred, we were able to restore some services in one
week, so this has become a yardstick for us. Utilizing ourlogistics know-how in disaster-affected areas to conduct
the smooth management and delivery of supplies and tocommunicate the necessary information on supplies areimportant roles.
Maejima In recent years, we have provided support toMihara City in Hiroshima, which was damaged by the heavy
rainfall in Western Japan in July 2018, and Chiba
Prefecture, which was damaged by Typhoon Faxai in
September 2019. When Typhoon Faxai happened, theteamwork of GOAL (see page 16) enabled us to transport
30,000 bottles of drinking water to six cities in Chiba fourdays after receiving a request, and other items such as

A large typhoon that was one of the strongest
o n re c o rd s t r u c k t he K a n to re gio n o n
September 9, 2019. At the request of the
Ministr y of the Environment and otherentities, 30,000 bottles of drinking water in
addition to relief supplies such as cardboard
beds, tarpaulins, sandbags and food weretransported to disaster-affected areas in
Chiba prefecture, which suffered particularly
severe damage.

October 2019

Fulfilling the social mission oflogistics even during emergencies

cardboard beds and tarpaulins to prefectural and municipal
offices five days after receiving the request. When Typhoon
Hagibis occurred in October the same year, we were able toconduct relief activities as well as collection and delivery
operations from the day after the typhoon because of theexcellent preparations made by sales offices from the
BCP* 1 perspective of not halting logistics business as adesignated public corporation*2.
Yamamoto In 2016, the Company became the first in the

Typhoon Hagibis (Reiwa 1 East Japan Typhoon)transportation industry to receive “Resilience Certification”
and also became the first in the industry to receive threestars in February 2020. We will continue to work to improve

On October 12, 2019, a large typhoon caused
record-breaking heavy rainfall over a wide areaspanning the Kanto, Koshin and Tohoku regions.
At the request of Miyagi Prefectural Government,with which an agreement was concluded in
April that year, relief supplies were transported
to the town of M arumori, and suppor t wasprovided for the L ast One Mile by handlingregular deliveries from the town’s gymnasium
to evacuation sites.

After suffering the disaster in October, Marumori
accepted relief supplies from nationwide,i n c l u d i n g p u s h -t y p e s u p p o r t , a n d f a c e d
substantial issues in the management of thelarge quantities of supplies that arrived and thearrangement of personnel and vehicles. The SG
Holdings Group urgently arranged the personnel
and vehicles that had been an issue, and alsoutilized its existing know-how to organize themanagement of supplies, reducing the workrequired by personnel involved in thearrangement of supplies, which enabled them tofocus on restoration activities including thearrangement of temporary housing.

and strengthen resilience.
*1 BCP: Business Continuity Management.
*2 Designated public corporation: A corporation, etc. operating
a business in the public interest that has been designated by thePrime Minister under the Basic Act on Disaster Management.

Takehito Yamamoto
Norikazu Sato
Assistant Director, Health and Welfare Department,
Marumori Town Office

Assistant Manager,
Risk Management Section,
CSR Promotion Department,
Sagawa Express

Junichi Maejima
Assistant Manager,
Risk Management Section,
CSR Promotion Department,
Sagawa Express*Emergency transportation of relief supplies by the national
government without waiting for a request from the affected area
SG Holdings Group SDGs Communication Book 2020

18

FACT

ClimateChange

The future achieved with SDGs

Completely eliminate
CO 2 emissions*caused by humans tolimit warming to +1.5°C

An environment in which convenient cities that are economically advanced coexist with nature. Aiming to realize future cities that people
have continued to dream of.

We are engaged in the promotion of environmentallyfriendly businessElectric vehicles (EVs) are becoming more widespreadworldwide, and with the entry of leading truck manufacturers,
the introduction of EVs is also spreading for trucks that are
the cornerstone of logistics. Meanwhile, numerous issues

Number ofenvironmentallyfriendly vehicles

use of energy in distribution warehouses and other businessfacilities, improving the efficiency of logistics by utilizing
transfer centers and Sagawa Distribution Centers (SRC), andperforming collection and delivery using bicycles and dollies

need to be resolved before they become truly widespread.

from the nearest service center. We will continue to contribute to

Logistics is an industry that supports economic growth whilebalancing economic development and reduction ofalso needing to face measures to address climate change atenvironmental burden through the improvement of logistics

t he s ame time. T he S G H oldings G roup is s teadily

efficiency and the utilization of a variety of technology.

implementing the action it can take to address this problem,
which is also unavoidable when considering businesssustainability.
As of now, the Group has introduced more than 13,000
environmentally-friendly vehicles including hybrid, natural
gas and electric trucks. In addition, the Group is promoting
environmentally friendly business such as implementing amodal shift by switching the mode of transportation to trains
and ships with a lower environmental burden, curbing the

13,288* EV, hybrid, natural gas,clean diesel and others* As of March 31, 2020

Sagawa Express supports the Eco Rail Mark, which is an
initiative aimed at environmentally friendly railway
transportation. Super Rail Cargo express railway containercars have been operated since 2004.

*Prepared by modifying elements of the Ministry of the Environment “2019 White Paper”(https://www.env.go.jp/policy/hakusyo/r01/html/hj19020101.html)
19

SG Holdings Group SDGs Communication Book 2020

SGH

ACTION!!!

Toward the realization of a carbon-free society through business
Limiting the increase in the average temperature to +1.5°C compared to prior to the Industrial Revolution.
It has been reported that man-made CO 2 emissions must be eliminated by around 2050 in order to hit this target
agreed upon in the Paris Agreement that is required to be achieved in synergy with SDGs.
We are also accelerating our efforts to achieve this lofty goal.

Electric trucks

contributing to the realizationof a carbon-free society
Electric trucks withzero exhaust gas have beentrialed since 2019

“They are also highly
regarded by drivers as
being easy to drive”“Electric trucks withzero exhaust gas also
have an overwhelming
environmental advantage”

Masashi Kobayashi

Hiroshi Takeshita

Assistant Manager,
Safety Promotion Section,
Safety Promotion Department,
Sagawa Express Co., Ltd.

Manager,
Environmental Section,
CSR Promotion Department,
Sagawa Express Co., Ltd.

Kobayashi Strengthening environmental initiatives involved the introduction of natural gas
trucks from the 1990s, and we began introducing electric trucks in 2012. The use ofcompact electric vehicles such as light vehicles and 1-ton vans is progressing,
and we also implemented trials of electric trucks quite early within
the industry. We are carefully verifying their use as well.
Takeshita As a company that uses many vehicles, wehave very high expectations of EVs’ ability to resolve
environmental problems such as exhaust gas, noise andvibration. In particular, we believe these vehicles cancontribute to the realization of a carbon-free society
because they eliminate the CO 2 emissions that are acause of global warming.
We are conducting verification of electric trucks
said to be more technologically advanced andrequiring time to become widespread.

Breakdown ofenvironmentallyfriendly vehicles (Japan)*As of March 31, 2020

EV
HybridNatural gas
Clean diesel

19
1,801
2,259
9,209

Total13,288● Hybrid truck● Natural gas truck

Better fuel consumption and fewer CO 2 emissions thana normal diesel vehicle.

Few CO 2 and NOx (nitrogen oxide) emissions, and no
PM (particulate matter) emissions at all.

“TRIKE CARGO”,

a new type of electrically assisted pickup/delivery vehicle
In August 2020, Sagawa Express fully implemented the “TRIKE CARGO” electrically assisted towing-type bicyclethat was trialed in March 2019. It has a maximum load of 150 kg*, enabling many packages to be carried atonce and contributing to both the reduction of environmental burden and improvement of work efficiency.
*In the case of Tokyo and some other areas (varies depending on local ordinances of each prefecture, etc.)
SG Holdings Group SDGs Communication Book 2020

20

Our

N!!
O
I
T
AC

!

Efforts by Group companies to

Sagawa Express
Recycling PET bottles as
eco-friendly uniforms

Support for direct sales channels fromagricultural producers

During the period from fiscal 20 02 until
fiscal 2019, Sagawa Express has recycled
approximately 14.6 million PE T bottles inapproximately 3.1 million eco-friendly uniforms(manufactured by Mizuno Corporation). We
are addressing environmental issues such as
ocean pollution caused by waste plastic.

Along with Nousouken Corp., we provide support
for the expansion of direct sales channels fromagricultural producers. Collection sites for
agricultural shipments have been set up utilizing
Sagawa Express facilities in three locations in
Nagano and Yamanashi prefectures. This iscontributing to the revitalization of agriculture
and farming villages in hilly and mountainous
areas. *As of July 2020

Sagawa Global Logistics

SG Assetmax

Environmentally friendly “Bio Risu Palettes”

The first logistics facility toobtain biodiversity certification“Bio Risu Palettes” reduce CO 2 emissions
during manufacturing by adding biomass
plastic to the raw materials used. (Gifu Plastic
Industry Co., Ltd.) 745 of these are usedin the latest X FRONTIER logistics facility,
contributing to a 1,883 kg reduction in CO 2
emissions.

I n M ay 2 0 2 0, S ag aw a To k y o L o gi s t i c s
Center became the first logistics facility tob e c e r t i fi e d u n d e r t h e J a p a n H a b i t a t
E v a l u a t i o n a n d C e r t i fi c a t i o n P r o g r a m
per forming quantitative evaluation of
initiatives contributing to the protection andrestoration of biodiversity. Contributions arebeing made to biodiversity in urban areas
and urban greenery.

Sagawa Humony

SG Moving“Original Telegrams” an industry firstservices“SG-ARK” for a recycling-oriented
society

Internal logistics operations
for department stores“Original Telegrams” are an industry first in evolved
telegram services enabling companies to use telegramswith unique designs according to their objectives andapplications. This is aimed at stimulating communication
in a variety of situations by creating new value fortelegrams in an age of information overload.

The “SG-ARK*” system was started for matchingcollection and transport contractors with retailers
nationwide for televisions, refrigerators, washingmachines (clothes driers) and air conditioners which
retailers are required to collect under the Home
Appliance Recycling Act. This is contributing to thepromotion of a recycling-oriented society.

World Supply received the first contract from adepartment store for unified management of thedelivery of goods from suppliers to the relevant parts ofthe sales floor once they are unloaded at the “Daimaru
Shinsaibashi Main Building.” The environmental burden
will be reduced while ensuring surrounding safety byaddressing the issues of optimizing complex delivery
formats and alleviating congestion of the unloading
area when delivering goods.

*Started in July 2020. Business patent pending.

SGH GlobalJapan“2020 Excellent Health Management
Corporations”
SGH Global Japan was recognized among the “2020E xcellent Health Management Corporations” forconsidering and implementing administration of
employee health from a corporate management
perspective. The company is conducting healthpromotion activities such as subsidizing women’s
health examination expenses, supporting efforts toquit smoking and reducing stress through staggered
working hours.

21

World
SupplySG Holdings Group SDGs Communication Book 2020

SG Realty
Plans to install charging facilities
SG Realty is engaged in the installation of rapid
charging and normal charging equipment essential
for the introduction of electric vehicles. Some will
be normal chargers equipped with conver ters,
enabling the batteries of electric vehicles to be usedas emergency power supplies in the event of a power
outage.

SG Fielder
Job centers for new employment
opportunity
SG Fielder, which operates a temporar y staf fingbusiness, established new job centers in Namba(Osaka), Kamata ( Tokyo) and Shizuoka (Shizuoka),bringing the total number to 18 nationwide. This
contributes to the creation of jobs through the provisionof employment opportunities.

address SDGs

Initiatives to address SDGs are also being carried out in avariety of other fields within the Group. Some topics from Group
companies are introduced below.

SG Motors

Sagawa Advance“White 500” for the second year
in succession

Cold chain support project in Vietnam

Sagawa Advance was chosen in the “Health& Productivity Management Outstanding
Organizations Recognition ( White 500)”
recognizing the top 500 companies engaged
in high-quality initiatives for employee healthfor the second year in succession. The
company is creating an environment in which
employees can fully exhibit their capabilities.

Along with the Japan Overseas Infrastructure
Investment Corporation for Transport & Urban
Development, SG Motors is participating in a
project to supply vehicle-mounted refrigerationequipment required for the cold chain in
Vietnam. The company is contributing to therapid economic growth of Vietnam by utilizing
the logistics technology it has developed indomestic operations.

SG Systems *Sagawa Financial and SG Expert were integrated into SG Systems on October 1, 2020
“Biz-Fleet” cloud-based driving management system(former Sagawa Financial)

Sagawa Financial promoted taking childcare leave and nursing
care leave, and introduced a work from home system to ensure
the work-life balance of employees. It was recognized as a “Child
Raising Supporter Company.”

The “Biz-Fleet” cloud-based driving management
system supporting digital driving records ofmultiple manufacturers has been introducedin the sales offices of Sagawa Express. The
efficiency of operations is improved throughthe utilization of “IT roll calls” in which rollcalls are remotely performed by operation
managers and drivers.

Nouvelle
Golf Club“Child Raising Supporter Company”

Friendly work environment (former SG Expert)
SG Expert obtained four stars in the “N-pika” system in which
Nagasaki Prefectural Government recognizes companies thatpractice the creation of appealing workplace environments in
Nagasaki Business Support Center.

SagawaForestry

Coexistence with thecommunity and nature

Forest preservation in Sagawa Forests

Nouvelle Golf Club expanded the ponds on the course
during renovations to provide measures to address
flooding in the region to serve as regulating ponds andto strengthen measures to provide water supply to ricepaddies in the event of a drought. The forest is also
being protected through steps such as tree planting
and thinning.

Sagawa Forestry conducts business in approximately
70 0 ha of S agawa Forests owned in Kochi and
Tokushima prefectures with the mission of “protecting
the forest cycle.” In addition to forest preservation, thecompany is contributing to maintaining the public utilityof forests and the prevention of their deterioration
through the promotion of the utilization of timber.

Overseassubsidiaries
Tree-planting in Bundala National Park
(Sri Lanka)
E x p o la n k a F reigh t in S r i L a n k a is c o n d u c t in gtree-planting activities in a national park . T hecompany aims to revitalize the dilapidated park byplanting 125,0 0 0 trees over fi ve years, and iscreating jobs related to preservation of biodiversity
and maintenance after planting the trees.

We welcome your feedback
The SG Holdings Group discloses the Company’s initiatives aimed at SDGs and sustainability, and aims to achieve meaningful communication
with stakeholders. We ask that you send your feedback to the following email address in order to enable us to receive a wide range of opinions toimprove the content of this report in future.

■PR&CSR Unit in the General Affairs Department, SG Holdings Co., Ltd. group-csr@sg-hldgs.co.jp

SG Holdings Group SDGs Communication Book 202022

Communication through Websites
The SG Holdings Group communicates corporate information, business activities, etc. to stakeholders througha variety of media such as websites.
SG Holdings Corporate Site

Investor Relations

http://www.sg-hldgs.co.jp/english/

http://www.sg-hldgs.co.jp/english/finance/

URLs of Companies in the SG Holdings Group■ Sagawa Express Co., Ltd.
https://www.sagawa-exp.co.jp/english/■ SG Assetmax Co., Ltd. (Japanese)
https://www.sg-assetmax.co.jp/■ Sagawa Humony Co., Ltd. (Japanese)
http://www.humony.co.jp/■ Sagawa Advance Co., Ltd. (Japanese)
https://sg-advance.co.jp/■ SG Moving Co., Ltd. (Japanese)
https://www.sagawa-mov.co.jp/■ SG Motors Co., Ltd. (Japanese)
http://www.sg-motors.co.jp/■ World Supply Co., Ltd. (Japanese)
https://www.world-supply.co.jp/■ SG Systems Co., Ltd. (Japanese)
https://www.sg-systems.co.jp/■ Sagawa Global Logistics Co., Ltd. (Japanese)
https://www.sagawa-logi.com/■ SG Fielder Co., Ltd. (Japanese)
https://www.sg-fielder.co.jp/■ SGH Global Japan Co., Ltd.
https://www.sgh-globalj.com/english/index.html■ Nouvelle Golf Club Co., Ltd. (Japanese)
http://www.nouvelle-gc.co.jp/■ Expolanka Holdings PLC
https://www.expolanka.com/■ Sagawa Forestry Co., Ltd. (Japanese)
http://www.sg-hldgs.co.jp/sagawa-fore/■ SG Realty Co., Ltd. (Japanese)
http://www.sg-realty.co.jp/

68 Kamitobatsunoda-cho, Minami-ku,
Kyoto-shi, Kyoto, 601-8104 Japan
Tel: +81 (0)75-671-8600
Title

http://www.sg-hldgs.co.jp/english/

SDGs Communication Book 2020

Publication date

October 2020

Period reported

April 1, 2019 to March 31, 2020
* The period covered is stated separately if it differs.