http://www.moj.go.jp/nyuukokukanri/kouhou/fresc01.html

Foreign Residents Support Center

FRESC

Main phone number (TEL)

0570- 011000(Navi dialforwarding service)

Address

Opening hours

13F YOTSUYA TOWER, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo 160-0004, Japan

9 a.m. to 5 p.m.

AccessYotsuya Station: 1-minute walkTokyo Metro Marunouchi Line
Yotsuya Station: 3-minute walk(+81)3-5363-3013*Closed on Saturdays, Sundays,
National holidays and New Year holidays

CO・MO・RE YOTSUYA/YOTSUYA TOWER

13F

Foreign Residents Support Center
Sotobori-dori Aveu

Yotsuya Station: 1-minute walkkinju
ShTo←

Tokyo Metro Namboku Line

Dial this number when calling from outside
Japan and selected IP phones

Sanei-dori Ave

JR Chuo Line/Sobu Line

Shinjuku-dori Ave

Tokyo Metro Marunouchi LineTo Shinjuku↑

SearchTokyo Metro Namboku Line← inzaTo G

Yotsuya Station

JR Chuo Line/Sobu LineTo Ochanomizu→

Immigration Services Agency

Japan External Trade Organization (JETRO)TEL. 03-5363-3005

TEL. 03-3582-5203

http://www.immi-moj.go.jp/news-list/kaiji_release.html

https://www.jetro.go.jp/hrportal/

Tokyo Regional Immigration Services Bureau

Ministry of Foreign Affairs Visa Information

TEL. 03-5363-3025 *Reservation only

TEL. 0570-011000

http://www.moj.go.jp/isa/support/fresc/fresc_2.1.html

https://www.mofa.go.jp/mofaj/toko/visa/index.html

Tokyo Legal Affairs Bureau, Human Rights Department

Tokyo Labour Bureau Consultation and Support Office for Foreigners

Human rights counseling for such as bullying

Consultation concerning work

(Information Disclosure Office)(Consultation concerning highly skilled foreign professionals)(Resident consultation)(Human Rights Counseling)

0570-003-110
Foreign-language
Human Rights Hotline . 0570-090-911
Human Rights Hotline .

http://houmukyoku.
moj.go.jp/tokyo/

http://www.moj.go.jp/ENGLISH/HB/hb.html(English)Japan Legal Support Center (the JLSC, Houterasu)(Provides information and legal consultation)(Visa consultation)(Labor problems consultation)

Office No. 20570-011000 Consultation
Working Conditions 1, Safety and Hygiene 2
Free dial . 0120-816703 ( Exclusively for Safety and Hygiene )Navi dial .

https://jsite.mhlw.go.jp/
tokyo-roudoukyoku/fresc.html

https://www.toukiren.
or.jp/fresc

Tokyo Employment Service Center for Foreigners(Employment consultation)

When you have a legal problem

TEL. 0570-011000 (Japanese) 0570-078377 (Other languages)
https://www.houterasu.or.jp

https://www.houterasu.
or.jp/en/index.html

TEL. 03-5361-8722
https://jsite.mhlw.go.jp/tokyo-foreigner/

Edition 2021. May

Information
About Administrative Bodies
at the Center

About the Foreign Residents Support Center
The Foreign Residents Support Center (FRESC) is a government contact
point that supports the residence of foreign nationals who are living and havean active role in Japan. It is located in the CO・MO・RE YOTSUYA building,which is in front of JR Yotsuya Station in Shinjuku, and conducts initiatives
that include support for counseling requests from foreign nationals, supportfor companies that want to hire foreign nationals, and support for local
governments engaged in supporting foreign nationals.
The Foreign Residents Support Center (FRESC) improves an environment for
accepting foreign nationals by cooperating with organizations concerned
and implementing various support measures for the residence of foreignnationals.

CO・MO・REYOTSUYA/YOTSUYA TOWER

Foreign Residents Support Center

13F

Floor guide
Trademark Registration No. 6325937

Japan Legal
Support Center(the JLSC, Houterasu)Ministry of Foreign
Affairs Visa
Information

Immigration Services Agency
Residency Support Division
Disclosure Request Office

Tokyo Regional
Immigration
Services Bureau

Japan External Trade
Organization (JETRO)Tokyo
Labour Bureau
Consultation andSupport Officefor Foreigners

Immigration Services Agency (Residency Support Division and Disclosure Request Office)
The Residency Support Division of the Immigration Services Agency promotes association and cooperation with local publicorganizations by supporting the maintenance and operation of a consolidated inquiry counter for foreigners and sharing practicalexamples. It also provides information to foreigners residing in Japan through “Guidebook on Living and Working” and “A Daily Life
Support Portal for Foreign Nationals”, and popularizes “Easy Japanese”.
The Disclosure Request Office accepts requests to disclose immigration records and alien registration records in addition toadministrative documents held by the Immigration Services Agency (head office).

Tokyo Regional Immigration Services Bureau
The Tokyo Regional Immigration Services Bureau provides individual counseling by appointment to foreign nationals living in Japanand business people who want to hire foreign nationals.
It also gives advice and provides counseling, etc., to local governments relating to foreign nationals.

Tokyo Legal Affairs Bureau, Human Rights Department
The Human Rights Department at the Tokyo Legal Affairs Bureau provides counseling on various human rights issues such as
bullying, abuse, various types of harassment, and privacy violations through misuse of the Internet, in addition to discriminatory
treatment of foreign nationals and people with disabilities. The department also conducts simple, quick and flexible relief activity forthese types of human rights violations. It also conducts various human rights awareness-raising activities while coordinating with
the Human Rights Volunteers and local governments, etc.

Japan Legal Support Center (the JLSC, Houterasu)
Houterasu is a public agency that guides you to resolve legal issues. Depending on your situation, without charge, Houterasu
provides the information about legal systems and suitable services/agencies that offer legal consultation.
For people who reside in Japan and face financial difficulties, Houterasu provides free legal consultation and interest-free loans tocover the fees for lawyers’ services (these services are operated in other Houterasu offices, but eligibility check is available also atFRESC).

Tokyo Labour Bureau Consultation and Support Office for Foreigners
Tokyo Labour Bureau Consultation and Support Office for Foreigners provides consultation and support regarding the labor-related
laws such as the Labor Standards Act and labor management, safety and health management consultation for business owners who
employ foreign workers. It also provides seminars by experts and sends consultants to companies in relation to personnel
management including safety and health issues.
Consultations for foreign workers regarding working conditions is also available.

Tokyo Employment Service Center for Foreigners

tortorEleva

Eleva

General Information EntranceTokyo Legal Affairs Bureau,
Human Rights Department

Tokyo Employment
Service Centerfor Foreigners

The Tokyo Employment Service Center for Foreigners is an institution of the Ministry of Health, Labour and Welfare that provides
support for highly skilled foreign professionals (students and specialist/technical expert status of residence holder) who are seeking
fulltime employment. It also supports business owners by providing them with information and counseling for hiring foreign
nationals in addition to conducting employment counseling and placement, holding job fairs and implementing internships.

Ministry of Foreign Affairs Visa Information
Ministry of Foreign Affairs Visa Information receives various general counseling inquiries relating to visa application procedures andprovides guidance concerning documents required to apply for entry visas for Japan.
It also provides easy-to-understand explanations for questions such as “My family wants to visit Japan for sightseeing. How do I
apply for a visa?”.

Large
conference room
is available
on 14F

Japan External Trade Organization (JETRO)JETRO has established a platform for promotion of active participation by highly-skilled foreign professionals while coordinatingwith relevant government ministries and agencies in order to facilitate the utilization of foreign nationals who have a high-level ofknowledge and skill. The organization provides information through seminars and its portal site, and provides support services tocompanies interested in hiring highly-skilled foreign professionals.