NISCOM Inc.
© 2014 NISCOM Inc.

http://www.niscom.co.jp/

I am ...
 About me
 TAKESHI MITSUISHI,• Operating Officer, NISCOM Inc.
• t-mitsuishi@niscom.co.jp

 Support for revitalization of hometown Business Carrier / Biz-Dev specialist
 Fixstars Corp.
 CSK Group Company
 A Venture Company
 Mizuho Bank Ltd.

- Corporate Officer - Corporate Officer - Achieved go public on the Mothers SE - Corporate Sales 2© 2014 NISCOM Inc.

Niscom Service Menu
 Support wide scope from designing system, build cloud system, tooperationSystem DesignServer & Network
Virtualization
CloudHybrid

Green DCDCIM
Green DC

Build
CloudLifecycleManagement

Operation

CloudHPC

Green Operation

DPPE Government SupportOn-site
Open Compute Project

OpenStack

Remote NOCAutomation

PCIDSS3© 2014 NISCOM Inc.

YES!
Now We can buy OCP server!

So what?
4© 2014 NISCOM Inc.

Making Eco-system
OCP workflow
Steps to use

Procurement

Kitting/Setup

System Operation

5© 2014 NISCOM Inc.

What's inside Facebook
It is less likely to implement ALL Facebook-type systems inJapan, therefore, we plan to provide some key parts of them.

Procurement

Kitting/Setup

System Operation

White space to fulfill
6© 2014 NISCOM Inc.

Niscom’s contribution for OCP eco-system

Kitting/Setup

QA Kitting Center for OCP

Support provisioning tool for OCP
System Operation

Intel® ServiceAssurance
Administrator

Automation tool & Remote operation

7© 2014 NISCOM Inc.

Why niscom can do it?

Niscom has solutions forOperations Automation
Cloud environment development

8© 2014 NISCOM Inc.

Operations Automation

9© 2014 NISCOM Inc.

Big Deal of Current System Operations
As of June ’11, 350M Hosts → As of June ’14, 970M Hosts
About 3 times in the last three years

http://news.netcraft.com/archives/2014/06/06/june-2014-web-server-survey.html© 2014NISCOM Inc.

10

Another Fact: Engineer shortage

FY2009(N=621)
FY2010(N=533)
FY2011(N=549)

FY2012(N=564)

FY2013(N=790)

in 80% of IT companies
Severely Deficiency
Slightly excessDeficiency

No excess nor insufficiency
Non-response

Chart 3-1-24 IT companies’ feelings of excess and insufficiency of IT
engineer’s number (The last 5 years)© 2014 NISCOM Inc.

11

We have to change the way toCurrent operation methods cannot bring the best performanceof Quality, Agility, and Cost.

QualityAgilityCost12© 2014 NISCOM Inc.

IT Operations go to Hybrid
Engineer × SoftwareOn site
× Remote site13
© 2014 NISCOM Inc.

Case of Automation (Car Industry)
Ford Production System (1900s)

StandardizationofProductsStandardizationofParts

Simplified Process

AGILITYCOSTQUALITY(Brings production timely)(Reduce Production Cost)(Brings better quality)

14© 2014 NISCOM Inc.

Automations in OCP era
 15Automation of Cloud System Architecture & Operation
StandardizationofSystemArchitectureStandardization
ofPackage

Simplified Process

AGILITYCOSTQUALITY(Brings production timely)(Reduce Production Cost)(Brings better quality)© 2014 NISCOM Inc.

System automation tools we offer

BMC software

Xseed Cloudrop

System automation tools“cloudrop” provides theoperating framework andinterface to orchestrate VMs.
You can build standardized
operations for your systems.

 Application
 Server Network Enterprise Scheduling &Workload16© 2014 NISCOM Inc.

BSM simplifies and automates IT management•

Request, change, andsupport businessservices•

Manage your IT
supply, demand, andbudget•

Ensure compliancewith policies andregulations•

Proactively identify
and resolve IT issues© Copyright 9/30/2014 BMC Software, Inc•

Consistently deploy
services acrossapplications, servers,networks, andclients•

Discover, model, andprioritize services toimprove decisions•Federate andorchestrate data andworkflow to improve
efficiency

17

cloudrop provides operating framework

TASK

Install, Configure, etc.

PACKAGE

Apache, MySQL, PHP etc.

SYSTEM
BINDERSYSTEM Template

LIBRARY

Stock system template
and apply to servers
Stock© 2014 NISCOM Inc.

Servers

For remote operation
DCIM(DataCenter infrastructure management)

Real time Power andThermal Data for racks/ blades

Policy Based Power
capping for racks/ Blades
IT Device Power(PDU, UPS, Network, Storage)
Aggregated Control
Historical Trending

Cross Platform Support
19© 2014 NISCOM Inc.

For remote operation
Virtual Gateway

Server diagnostics and troubleshooting
Checking BIOS settings and BIOS configuration
Analyze server logs

Configuration changes or verification
Remote power cycling© 2014 NISCOM Inc.

Cloud environment development21© 2014 NISCOM Inc.

Provisioning tool for OCP
Intel® Service Assurance Administrator (Intel® SAA)

Feature Benefits
Enhance Machine Flavors managing to service level objectives
Automated provisioning with intelligent machine placement
OpenStack* Health Monitoring: Efficient Administration
Analysis and Remediation Engine: Probable Root Cause Analysis
Capacity and usage for insightful planning© 2014 NISCOM Inc.
http://www.intel.com/content/www/us/en/software/intel-service-assurance-agent.html

22

System Architecture for Operation-FIRSTCurrent
1. Requirement Definition
 Vendor A

2. Design Vendor B

3. HW Order Vender C

requireDesign

HW spec

4. Architect/Development
 Vendor DDevelopment

5. Operations (On site) Vendor E

Service SLA
23© 2014 NISCOM Inc.

System Architecture for Operation-FIRST
OCP-like Policy & Philosophy
1. Service Requirement
 Cost-first

2. Architect/HW spec
3. Design
4. HW OrderDesignArchitect/HWspec

System Architecture Service SLA
by back-calculating from Sevice

5. Delivery ＆ Architect (Automation)
6. Hybrid Operations

HW orderDelivery/Provisi
oningHybridOperations
24© 2014 NISCOM Inc.

Optimum Solution
OSS delivers the best that Facebook might use.
FACEBOOK

Utilizing OCP in Japan

Design Server

Design by themselves

OCP certified

Volume Order/Implementation
HW repair

Themselves and HYVE
100K-200K Servers x4 injust one DC
Repair machines bythemselves & their system

Need Volume Order!!
Receiving & QA
Provisioning automation
Asset Management
Repair Service

Application

Build all APPs in their own

Offer Bare metal
environment for customer

System Operation

Manage all DCs in theworld from HQProvide SLA down to eachservice levels

Provide remotemonitoring
resource/Facilities
System Management© 2014 NISCOM Inc.

25

DC management stack

MW/AppGuest OS
OS/Hypervisor config

Intel® SAA

VirtualvCenter

Guest OS config

OS/Hypervisor image
Firmware setting

HW Firmware
Place
DC Facilities
DC Environment

DC smart
assistPhysical
MANAGEMENT

Firmware I/F MW

BMC software

ChefApp

MW/App config

26© 2014 NISCOM Inc.

PoC thru with METI project
PoC will start from the end of October at Hokkaido, using OCP Certified
Servers

Hokkaido

KyusyuTohoku
Tie

DPPE

Tie

DPPE

Tie

DPPE

Green Operation / Cloud MSP
Government promotion
project

Remote operation Centerby27© 2014 NISCOM Inc.

Hokkaido

TohokuKyusyuGeneral・Hardware

General・Hardware

IaaS

Bare Metal

Hardware© 2014 NISCOM Inc.

Energy price trend© 2014 NISCOM Inc.

Intel made this by Energy demand result report(FEPC)

29

How to compete with global Cloud vender
Energy price is 3-4 times higher© 2014 NISCOM Inc.

Intel made this by invest cost report Asia(JETRO) & interviews

30

Keep moving forward

1. Procurement at One time

QA, Kitting, Provisioning using Automation tools

2. Manage Huge IT infrastructure handle with few engineersUsing System Automation
Remote Center (24h7D) & On-site (daytime) hybrid
Specify OCP Architecture for use (Repair at on-site)

3. Application SLA only

Change the way to move forward31© 2014 NISCOM Inc.