Terms and Conditions for
Accommodation Contracts(Scope pf Application)
Article 1 Accommodation contracts and contracts related thereto concluded by the Hotel withguests shall be governed by the provisions of these Terms and Conditions, andmatters not provided for in these Terms and Conditions shall be governed by laws,
regulations or generally established customs.

2

Notwithstanding the provisions of the preceding paragraph, if the Hotel concludes a
special contract to the extent not inconsistent with laws, regulations and customs, suchspecial contract shall prevail.

(Application for Accommodation
Article 2 A person who wishes to make an application for an accommodation contract with theHotel shall inform the Hotel of the following matters.

2(1) Name of the guest(s)(2) Contact information of guest(s)(3) Date of accommodation and estimated time of arrival(4) Accommodation charges (based, in principle, on the Basic Accommodation
Chargesin theAppended
Tableby1) the Hotel(5) Other listed
matters
deemednecessary
When the Hotel requests submission of an accommodation list containing the name,address, contact information, etc. of the guest, the person who has made anapplication for an accommodation contract shall submit it immediately, even after theestablishment of the accommodation contract.

3

If a guest requests to continue his/her stay beyond the date of accommodationreferred to in Paragraph 1, Item 3 during his/her stay, the Hotel shall process therequest as an application for a new accommodation contract made at the time when
the request is made.

4

When applying for an accommodation contract, a guest who requires special
consideration shall inform the Hotel at the time of applying for the contract. In suchcase, the Hotel shall respond to the extent possible.

5

The expenses required for special measures taken by the Hotel for the guest based on
the request referred to in the preceding paragraph shall be borne by the guest.

(Establishment, etc. of Accommodation Contracts)
Article 3 The Terms and Conditions for Accommodation Contracts shall be established when
the
Hotel
accepts
thetheapplicationreferred to in theprecedingarticle.
If theHotelpresents
wrong accommodation
chargeson anInternet site or informs
2

3
4

a guest of the wrong accommodation charges by telephone, and the guest makes anapplication for an accommodation contract based on such accommodation charges,
and the Hotel has accepted it, if the charges are significantly lower than theaccommodation charges for the dates before or after it, the accommodation contract
may be rescinded because it is an acceptance by mistake under the Civil Code unlessthe reason for the low rate such as "limited," "special," or "campaign" is indicated orinformed.
The Hotel may call the contact number provided by the guest to confirm thereservation on any day prior to the scheduled date of accommodation.
When an accommodation contract is concluded pursuant to the provisions ofParagraph 1, the Hotel may request that the deposit specified by the Hotel up to thebasic accommodation charges for the accommodation period (three days if theaccommodation period exceeds three days) be paid by the date specified by the Hotel.

5

The deposit shall be first used for the accommodation charges finally payable by theguest, and in the event that the provisions of Article 6 and Article 18 are applied, thedeposit shall be appropriated in the order of cancellation charges and then damages,
and any remaining amount shall be returned upon payment of the charges pursuant to
the provisions of Article 12.

6

If the deposit referred to in Paragraph 4 is not paid by the date designated by the Hotelpursuant to the provisions of the same paragraph, the accommodation contract shallcease to be effective. However, this shall apply only in the case where the Hoteldesignates the due date of the deposit and notifies the guest to the effect.

7

The Hotel may request the guest the settlement of accommodation charges at the timeof his/her check-in, and may request the guest who stays for two or more nights in a
row the settlement of accommodation charges, at any time, for the portion he/she has
already stayed.

(Refusal to Conclude an Accommodation Contracts)
Article 4 The Hotel may not accept the conclusion of an accommodation contract:(1) if the application for accommodation does not comply with these terms and conditions;(2) if there is no room for a guest(s) due to full occupancy;(3) if it is found that the person who intends to stay is likely to engage in an act
contrary to the provisions of laws and regulations, public order, or morals, inconnection with the stay;(4) if it is found that the person who intends to stay is likely to disturb the peacefulorder at the Hotel, such as repeatedly lodging complaints or requests at the Hotelwithout reasonable grounds;(5) if the person who intends to stay is found to fall under any of the following (a)through (c):(a) an organized crime group prescribed in Article 2, item (ii) of the Act to Prevent
Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991) (hereinafterreferred to as "Organized Crime Group"), an Organized Crime Group member
prescribed in Article 2, item (vi) of the same article (hereinafter referred to as"Organized Crime Group Member"), an associate member of an Organized Crime
Group, a person affiliated with an Organized Crime Group, or any other anti-social
force;(b) if an Organized Crime Group or an Organized Crime Group Member is a
corporation or any other organization that controls its business activities;(c) a corporation whose officers include a person who falls under the category of an
Organized Crime Group Member;(6) if the person who intends to stay has said or done anything that causes significant
disturbance to other guests;(7) if the person who intends to stay is a patient, etc. with a specified infectious
disease prescribed in Article 4-2, Paragraph 1, Item (ii) of the Hotel Business Act(hereinafter referred to as Patient, etc. with Specified Infectious Disease);(8) if a violent demanding act is committed in connection with the stay;(9) if the accommodation cannot be provided due to a natural disaster, failure of the
facility, shortage of personnel, or any other unavoidable reason;(10) if the person who intends to stay falls under Article 5, Paragraph 1, item (iii) of theHotel Business Act;
(11) if the person who has applied for accommodation has made an application while
concealing his/her own commercial purpose;

(12) if the Hotel has determined that it is obliged to close its business under laws andregulations or in effect due to an order, instruction or recommendation, etc. of a publicagency;(13) if the Hotel has no extra physical or human resources to take measures toprevent infection as required under laws and regulations or in effect by order, direction
or recommendation, etc. of a public agency with regard to a guest, etc. who has afever or coughs;(14) if the case falls under the case prescribed in Article 5, item (iii) of the Ordinance ofKagoshima Prefecture.

(Request for Cooperation in Infection Prevention Measures)
Article 5 The Hotel may request the cooperation necessary for preventing the transmission of

specified infectious diseases from persons who intend to stay in accordance with theprovisions of Article 4-2 of the Hotel Business Act.

2

The person who intends to stay may not refuse the request for cooperation referred toin the preceding paragraph unless he/she has justifiable grounds, and if he/she does
not respond to the request for cooperation referred to in the preceding paragraphwithout justifiable grounds and later falls under the category of a Patient, etc. with
Specified Infectious Disease, such person shall bear all damages to the Hotel, such as
expenses required for carrying out infection prevention measures such as disinfectionof the facilities which have become necessary due to such person's use, and lost
profits due to the facilities which have become unavailable during that period.

(Right to Cancel Accommodation Contracts by the Guest)
Article 6 The guest may cancel the accommodation contract in whole or in part at any time bypaying the cancellation charge set out in Appendix 2 to the Hotel.

2

If a guest does not contact us and does not arrive before 8:00 P.M. (If the estimatedtime of arrival is specified in advance, the time at which two hours have elapsed fromsuch time) on the day of arrival, the Hotel may process it by deeming theaccommodation contract be cancelled by the guest. In that case, the Hotel shallreceive the cancellation charges listed in Appended Table 2.

(Right to Cancel Accommodation Contracts by the Hotel)
Article 7 The Hotel may cancel the accommodation contract:(1) if it is found that a guest is likely to engage in an act contrary to the provisions oflaws and regulations, public order, or morals, or when it is found that the guest has
engaged in the same act, in connection with the stay;(2) if the guest falls under Article 5, Paragraph 1, item (iii) of the Hotel Business Act;(3) if the guest is a Patient, etc. with Specified Infectious Disease;(4) if it is found that the guest falls under any of the following (a) through (c):(a) an Organized Crime Group, an Organized Crime Group Member, an associate
member of an Organized Crime Group, a person affiliated with an Organized Crime
Group, or any other anti-social force;(b) if an Organized Crime Group or an Organized Crime Group Member is a
corporation or any other organization that controls its business activities;(c) a corporation whose officers include a person who falls under the category of an
Organized Crime Group Member;(5) if the guest has said or done something that causes significant disturbance to otherguests;(6) if a violent demanding act is committed in connection with the stay;(7) if the accommodation cannot be provided due to a cause arising from force
majeure such as a natural disaster;(8) if the case falls under the case prescribed in Article 5, item (iii) of the Ordinance ofKagoshima Prefecture;(9) smoking in a guest room or outside a smoking area, mischievous use of firefighting equipment, etc., or failure to comply with other prohibitions of the House
Regulations established by the Hotel;(10) if any matter specified in the provisions of Article 4 (11) is found after theestablishment of the accommodation contract;(11) if the person who has applied for accommodation does not immediately respondto the Hotel's request under Article 2, Paragraph 2;(12) if the Hotel has determined that it is obliged to close its business under laws andregulations or in effect due to an order, instruction or recommendation, etc. of a publicagency;(13) if the Hotel has no extra physical or human resources to take measures toprevent infection as required under laws and regulations or in effect by order, direction
or recommendation, etc. of a public agency with regard to a guest, etc. who has afever or coughs;(14) if there is an act in violation of the accommodation contract and such act is notcorrected despite a request for correction.

2

If the Hotel cancels the accommodation contract based on the provisions of thepreceding paragraph, the Hotel will not charge for the accommodation services, etc.
that the guest has not yet received. However, if the reason is that the guest's act
during the stay falls under the grounds for cancellation, the Hotel may ask the guest to
pay the charges for the accommodation services, etc. that have not yet been provided
as a penalty.

(Registration)
Article 8 The guest shall register the following matters at the Hotel's front desk on the day ofarrival.

(1) Name, age, sex, address and contact information of the guest(2) In the case of a foreign national, the nationality, passport number, place and dateof entry to Japan2(3) Departure date and estimated time of departure(4) Other matters deemed necessary by the Hotel
If a guest intends to pay the charges referred to in Article 12 by a method alternative toJapanese currency, such as a traveler's checks, coupons and credit cards, the guest
may be asked to present them at the time of registration referred to in the preceding
paragraph in advance.

(Hours of Use of Guest Rooms)
Article 9 Guests may use the rooms at the Hotel from 3:00 P.M. to 10:00 A.M. on the following
day. However, if the guest stays two or more nights in a row, the guest may use it all
day except for the arrival and departure dates.

2

3

Notwithstanding the provisions of the preceding paragraph, the Hotel may accept theuse outside the hours specified in the same paragraph. In this case, the guest shall becharged the following additional charges.
(1) 30% of the room rate for up to 3 hours in excess(2) 60% of the room rate for up to 6 hours in excess(3) 100% of the room rate for 6 or more hours in excess
The amount equivalent to the room rate referred to in the preceding paragraph shall be
70% of the basic accommodation charges (per night with two meals).

(Compliance with House Regulations)
Article 10 Guests are asked at the Hotel to follow the House Regulations set by the Hotel andposted inside the hotel.

(Business Hours)
Article 11 The business hours of the main facilities of the Hotel are as follows, and the detailed
business hours of other facilities are shown in the pamphlet provided, the notice invarious places, the service directory in the guest room, etc.

2(1) Service hours of front desk, cashier's desk, etc.
(a). Closing time of main entrance: 24 hours(b). Front desk service: from 7:00 A.M. to 10:00 P.M.
(2) Food, beverage and service hours(a). Breakfast: from 7:00 A.M. to 9:00 A.M.
(b). Dinner: from 6:00 P.M. to 9:30 P.M.
(3) Other service facility hours
Shop: from 7:30 A.M. to 10:00 P.M.
Daiyokuden Shoun bath: from 5:00 A.M. to 3:00 P.M.
from 5:30 P.M. to 1:00 A.M.
Genroku bath, open-air bath and sauna:from 5:30 A.M. to 9:30 A.M.
from 3:00 P.M. to 0:00 A.M.
Sunamushi onsen: from 6:00 A.M. to 8:30 A.M.
from 3:30 P.M. to 10:00 P.M.
The hours referred to in the preceding paragraph may be temporarily changed if
necessary and unavoidable. In that case, the Hotel shall notify the guest in an
appropriate manner.

(Payment of Charges)
Article 12 The breakdown of the accommodation charges, etc. payable by a guest is as listed inAppended Table 1.

2

Payment of the accommodation charges, etc. referred to in the preceding paragraphshall be made at the front desk at the time of departure of the guest or whenrequested by the Hotel, using Japanese currency or other alternative methods such as
traveler's checks, coupons and credit cards approved by the Hotel.

3

If a guest does not stay voluntarily after the Hotel provides the guest room and makes
it available for use, the guest shall still be charged the accommodation charges.

(Liability of the Hotel)
Article 13 The Hotel shall compensate for any damage caused to the guest in the performanceof the Accommodation Contract and contracts related thereto or due to the failure of
performance thereof. However, this does not apply if the cause is not attributable to
the Hotel.

2

The Hotel is covered by Hotel Liability Insurance in order to deal with unexpected fire
and/or other disasters.

(Handling when Contracted Guest Rooms Cannot be Provided)
Article 14 In the event that the Hotel cannot provide a guest with the room contracted for, it shall,with the guest's consent, arrange another accommodation under the same conditions
to the extent possible.

2

Notwithstanding the provisions of the preceding paragraph, if the Hotel cannot arrange
another accommodation, it shall pay a compensation fee equivalent to the cancellation
charge to the guest and appropriate the compensation fee to the amount of damages.
However, if the Hotel cannot provide the room due to a cause not attributable to the
Hotel, it will not pay a compensation fee.

(Handling of Deposited Articles)
Article 15 If any damage, such as loss or damage, is caused to goods, cash or valuables left byguests at the front desk, the Hotel shall compensate for such damage, except in thecase of force majeure. However, with regard to cash and valuables, if the Hotelrequests the declaration on their type and value and the guest fails to do so, the Hotelshall compensate for the damages up to 600,000 yen, except where such damage
was caused intentionally or by gross negligence on the part of the Hotel.

2
3

The Hotel will not accept cash of 600,000 yen or more or goods of 600,000 yen or more in market value.

4

Even if the Hotel is liable for damages under paragraphs 1 and 3, it shall not be liable
for the following goods:

If any damage, such as loss or damage, is caused intentionally or by negligence on
the part of the Hotel with respect to goods, cash or valuables that the guest hasbrought into the Hotel and has not left at the front desk, the Hotel shall compensate forsuch damage. However, with regard to those on which no declaration on their type andvalue is made by the guest in advance, the Hotel shall compensate for the damages
up to 300,000 yen, except where such damage was caused intentionally or by grossnegligence on the part of the Hotel.

(1) manuscripts, design documents, designs, books, and other documents equivalent
thereto (including data recorded on recording media that can be processed directly by
information devices (peripheral devices such as computers and their terminals) suchas magnetic tapes, magnetic disks, CD-ROMs, and optical disks)(Storage of Baggage or Personal Effects of Guests)
Article 16 If a guest's baggage arrives at the Hotel prior to his/her stay, it shall be responsibly

stored only if the Hotel has given consent prior to its arrival, and be handed over to theguest upon the guest's check-in at the front desk.

2

After the guest has checked out, if the guest's baggage or personal effects are left atthe Hotel and there is no instruction by the owner, they shall be stored for threemonths including the date of discovery. The Hotel may at the Hotel's discretion
dispose of the items that the Hotel considers to have been disposed of.

3

In the case of the preceding two paragraphs, the Hotel's liability for the storage of theguest's baggage or personal effects shall be governed by the provisions of paragraph
1 of the preceding article in the case of paragraph 1, and by the provisions ofparagraph 3 of the same article in the case of the preceding paragraph.

(Liability in Regard to Parking)
Article 17 If a guest uses the Hotel's parking lot, whether the vehicle keys are deposited or not,the Hotel simply rents the space and shall not be liable for the custody of the vehicle.
However, if the Hotel intentionally or negligently causes damage in the management of
the parking lot, it shall be liable for compensation.

(Liability of the Guest)
Article 18 If the Hotel suffers damage caused intentionally or by negligence on the part of aguest, the guest shall compensate the Hotel for the damage.

2

In order to receive the accommodation services under the accommodation contractsmoothly, if the guest recognizes that the accommodation services that are different
from the contents of the accommodation contract are provided, the guest shallpromptly notify the Hotel to the effect at the Hotel.

(Jurisdictional Courts and Governing Law)
Article 19 Any dispute concerning accommodation contracts between the Hotel and guests shallbe governed by laws of Japan, and the district court or summary court having
jurisdiction over the location of the Hotel shall be the court with exclusive jurisdiction.

Supplementary Provisions
Article 1 On September 1, 2011, the Hotel established the same terms and conditions as the

Model Terms and Conditions for Accommodation Contracts published by the Ministryof Land, Infrastructure, Transport and Tourism as the Terms and Conditions for
Accommodation Contracts of the Hotel, which comes into effect on the same day.

Article 2

On April 1, 2024, the Hotel revised a part of the Terms and Conditions for
Accommodation Contracts, which come into effect on the same day.

Appended Table 1: Breakdown of Accommodation Charges, etc. (Related to Article 2,
Paragraph 1 and Article 12, Paragraph 1)
Breakdown

Accommodation
charges

Total amount payable
by the guest

Remarks

1
2[1] Basic accommodation charges(room rate plus breakfast anddinner)Additional charges[2] Additional food and beverage(other than breakfast and dinner)and other usage charges

Tax(a) Consumption tax(b) Bath tax

The basic accommodation charges depends on the price list posted
at the front desk.
The child charge applies to elementary school children and younger, and
70% of the adult charge shall be charged when meals and bedding areprovided, 50% when children's meals and bedding are provided, and 30%
when only bedding is provided. For infants of two years old or older, even
if bedding and meals are not provided, a facility fee shall be charged.

Appended Table 2: Cancellation Charges (Related to Article 6, Paragraph 2)
Contracted Numberof Guests

Up to 14

15 to 30

31 to 100

101 or more

persons

persons

persons

persons

No Show

100%

100%

100%

100%

Accommodation Day

100%

100%

100%

100%

１Day Prior to Accorrmodation Day

50%

50%

80%

80%

2 Day Prior to Accorrmodation Day

30%

30%

50%

50%

3 Day Prior to Accorrmodation Day

30%

30%

30%

50%

4 Day Prior to Accorrmodation Day

30%

30%

30%

5 Day Prior to Accorrmodation Day

30%

30%

30%

6 Day Prior to Accorrmodation Day

20%

30%

7 Day Prior to Accorrmodation Day

20%

30%

8 Day Prior to Accorrmodation Day

10%

15%

14 Day Prior to Accorrmodation Day

10%

15%

Date when Cancellationof Contract is Notified

15 Day Prior to Accorrmodation Day

10%

20 Day Prior to Accorrmodation Day

10%30 Day Prior to Accorrmodation Day

10%

Remarks:
1. The percentages signify the rate of the cancellation charges to the basic accommodation charges.

2.

If the number of contracted days are shortened, the Hotel shall collect cancellation charges for one day(the first day) regardless of the number of shortened contracted days.
3. If the contract is cancelled for a part of group guests (15persons or more persons), no cancellation charges
shall be charged for the number of people equivalent to 10% (If a fraction appears, it is rounded up.) as of 10days prior to the stay (or the day of acceptance if the application is accepted after that date).