Company Information

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

Profile
Company Information

Data for the term ending in March 2023

Group Companies

Company Name

TRANCOM CO., LTD. (Tokyo Stock Exchange,
Prime section and Nagoya Stock Exchange, Premiersection.)Location

1-19-30 Aoi, Higashi-ku, Nagoya, Aichi Prefecture,Japan

Establishment

March 10th, 1955

Capital¥1,080.04 Million

Representatives

Yasuhiro Jinno, President

TRANCOM TRANSPORT (THAILAND) CO.,LTD.

Business Lines

Logistics center construction and managementbusiness & delivery business

TRANCOM GLOBAL HOLDINGS CO.,LTD.

Shipping matching business

Trancom Guangdong Logistics Ltd.

Production contracting & temporary staffing business

Sergent Services Pte Ltd.,

No. of Employees

Results

6,055

Japan

TRANCOM DS CO., LTD. / TRANCOM SC CO., LTD.
TRANCOM TS CO., LTD.
TRANCOM ITS CO., LTD./TRANCOM MTS CO., LTD.
TRANCOM EX EAST JAPAN CO., LTD.
TRANCOM EX CENTRAL JAPAN CO., LTD.
TRANCOM EX WEST JAPAN CO., LTD.

Overseas

TRANCOM BANGKOK CO.,LTD.

TRANCOM CHINA LOGISTICS LTD.

Starlink Resources Pte. Ltd. / H&S Co Pte. Ltd.
TRANCOM (MALAYSIA) SDN.BHD

Group Corporate Philosophy
The company we aim to be

We hope to be the ones counted on
We aim to be an entity that meets the expectations of not only our customers
and business partners, but also society, employees and their families.
We aim to be a company that meets expectations by thinking about thingsfrom the perspective of others and taking on challenges.

Group SpiritGroup Principle for Behavior

Honesty, Creativity, Facing Accomplishing our mission
Challenges, Unity and Gratitude. and role with sincereity
Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

2

Business Situation
Main Customers
Manufacturing Industry

Wholesale Business

Retail Business

Unicharm Products

Sanitary goods

SuzukenPharmaceuticals

Tokai Co-op

Food and daily
necessities

Toyota Motor

Automobiles

Tokai CGC

Food & drink

Kobayashi
Pharmaceutical

Daily necessities

Mitsui Foods

Food

IC Cargo(Cainz)Home improvement
retailer

Hakujuji

Sanitary goods

Tokan

Food

Home Logistics

Furniture & interior

Shiseido

Daily necessities

Sangetsu

Interior material

Yasuikagu

Furniture & interior

Koike-ya

Confectionery

Marutomo

Seasonings

Nestle Japan

Food & drink

Daikin Industries

Air conditioners

Percentage of Sales by Industry
Medicine & cosmetics
and Sanitary goods

49.2%

Food

13.4%

General goods

10.7%

Co-op

11.0%

Furniture & housing equipment

3.5 %Consumer electronics, electronic
2.3 %equipment & machinery

Automobile related

1.4 %Others8.5 %Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

3

Business transformation & Future vision
Change in Sales Since the Company was
foundedTowards Next Stage
2021 – Building a“Transportation System”

2nd Period of Change

Overall Optimization for Each Customer
2000 - Made the logistics center
management business and the logistics information
service business core businesses

1st Period of Change
Partially Optimal

1981 - Started the joint
Delivery business

After 2021

2020

2021

Preparing for changes in the business・Building a solid business foundation
・Efforts for changes in the business

Number of times vehicles
dispatched daily

8,800

5.7％
Main-line shipping market share rate

TRANCOM VISION 2025
2025

Towards building a “Transportation System”

TRANCOM VISION 2030

Providing a “transportation” platform
Realizing a platform (optimally in the form of・Increasing the amount of transportation and delivery handled"transportation") that is used by many companies
・Putting together a wide variety of transportation and delivery
A continuous transportation and delivery mode formodes
・Digitalization of information related to transportation andwhen needed, where needed and the part needed
delivery

Number of times vehicles
dispatched daily

15,00010.0％

Main-line shipping market share rate
Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

Number of times vehicles dispatched daily

23,00015.0％
Main-line shipping market share rate

4

TRANCOM Location Network（Japan）[Main Locations]Hasuda Logistics Center
Hasuda City, Saitama
Prefecture
Steel
Constru
structure, 3
ction
stories

174 Locations in Japan
Headquarters & sales
headquarters

4 locations

Matching service locations

51 locations

3PL service facilities

59 locations

Site

51,662 ㎡

Last-Mile locations

15 locations

Floor
space

79,408 ㎡

Pallet collection locations

22 locations

Shipping relay locations

7 locations

Tokai Logistics Center
Tokai City, Aichi
Prefecture
Steel
Constru
structure, 3
ction
storiesSite

16,500 ㎡

Floor
space

22,400 ㎡

16 locations

Group Companies※As of Mar 2024

Nishiyodogawa OfficeOsaka City, Osaka
Prefecture
Constru Multiction
warehouse
Floor
51,500 ㎡
space
Rented10,500 ㎡
space

Hisayama OfficeKasuya-gun, Fukuoka
Prefecure
Construc Multition
warehouse
Floor
space
Rentedspace[Shipping relay locations]

Driver Rest Facility

Large Vehicle Parking Lot

39,950 ㎡
7,700 ㎡

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

5

TRANCOM Location Network（Overseas）
15 Locations Overseas (Partner 7 Locations)

Expanding locations overseas, mainly in Asia, and providing the same high quality
overseas as we do in Japan.
China

Building a transportation network within major cities andbetween cities in China
TRANCOM CHINA LOGISTICS LTD.
Business Details

Cargo shipping

Establish

January 2006

business

Thailand

Own

PartnerChina

３locations

４locations

Thailand6 locations

3 locations

Singapore

５locations

０locations

Malaysia

１locations

０locations

Imports, center operation and delivery support
throughout Thailand
TRANCOM BANGKOK CO.,LTD.
Business Details

Logistics & production
contracting business※As of Mer 2024

TRANCOM TRANSPORT (THAILAND) CO.,LTD.

Business Details

Cargo shipping business

Sergent Services Pte Ltd

Business Details

Changchun

Establish September 2008
Establish

TianjinMay 2016

Singapore

Building cleaning business

Chongqing
Establish

Guangzhou

May 1998

Starlink Resources Pte. Ltd.
Business Details

CantonCargo forwarding,packing & warehousing business

Establish Sep 2014

Bangkok

H&S Co Pte. Ltd.

Business Details

Cargo shipping & forwarding,packing for transfer business

Establish May 2016
Malaysia

Malaysia

Singapore

TRANCOM (MALAYSIA) SDN.BHD.
Business Details

Logistics management business

Establish Sep 2023

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

6Service Menu Introduction

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

The Service Menu of TRANCOM
Solving problems in the supply chain of customers
Shipping Matching (Load Matching Service)
Charter Shipping

Production Contracting &Temporary Staffing

Logistics Center Construction
and Management

Systems

Temporary Staffing

Center Design & Construction

Wms

Production Contracting

Center Management

Wcs

Medium-lot Shipping

Last Mile

Tms

Overseas
Import & Export

Raw Material
Vendors

International Logistics

Production
Factories

Logistics Centers

Shipping & Delivery

DeliveryDestinations

Pallet Collection Logistics

Customs Clearance & Forwarding

Junction Transportation

Joint Delivery

Drayage Transportation

Joint Shipping

Individual Delivery

Collecting, Cleaning, Storing & Supplying
Promoting & Supporting Pallets

Mass Shipping

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

8Shipping Matching

Flexible support from regular shipping to spot shipping for handling surges
Load Matching Service
Seeking Cargo“Want to carry
cargo”
Partnertransportation Empty truckcompanies

information

Empty truck information
numbers per day

13,000Online service[Distance level]

Seeking Trucks

TRANCOM Information Center

Matching

Sharing all information with thesystem and providing attentive
service by analyzing and withhuman intervention
Matching numbers per
day

Cargo
information

Cargo information
numbers per day

6,000

Information input“Want to sendcargo”
Shipper companies

10,000Extraction Analysis, quantification & showing graphically
Accumulation of big data

~ Long distance

Short distance ~ Medium distance[Volume of cargo level] Less than 2 PL

10PL ~

2 PL ~ 10 PL

Last Mile

Medium-lot

Short-distance individual
delivery service using lightvehiclesService that consolidates fromseveral companies cargo that isless than one vehicle load
Deliverydestination A

Loader A
Cargo

Neighboringcollect B A
area

ion

Loader B

Charter

Deliv Neighboring
area
ery

Service to provide charteredvehicles to shipper companies

Shippercompanies

1 vehicle
chartershipping

Deliverydestinations

Deliverydestination B

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

9Medium-Lot Matching
Providing the optimal transportation mode according to the amount shipped.
Consolidated transportation that makes cost reduction possible by setting prices
according to the volume of cargo.
Issues Until Now▪Cargo collection restrictions on the volume ofcargo for one shipment
Shipping by regular▪Unable to handle long objects and irregulardelivery route vehicles
shapes▪Cargo left in the warehouse during busy times[Volume of cargo level]▪Charter system fare even with a low load factor* The unit price cannot be set according to the volume of cargo

2 PL ~ 10 PL

10 PL ~

Medium-lot (TRANCOM)

Charter (TRANCOM)

2 PL

Small-lot (regular delivery
route companies)

Shipping by charter vehicles

The benefits of medium-lot shipping☑ Improvement of shipping quality

By direct collect and direct delivery,
Transportation quality close to Charter system☑ Cost reduction☑ Eliminate worries about cargo left in the warehouse☑ Invoices & tags not necessary

Loader A

Neighboringarea☑ Long products also possible

Deliverydestination A

CargocollectionLoader B☑ Handles in units of m2 or m3 /kg

BA

Deliv
ery

Neighboringarea

Deliverydestination B☑ Possible to specify AM delivery (8:00 a.m. to 12:00 p.m.)
Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

10Shipping (Junction, Joint & Mass Shipping)

Increasing the choices of “how to transport”,
and dealing with changes in the external environment (regulations limiting overtime work and the shortage of truck drivers)
Junction Transportation
Formed an open platform in which each shipper and logistics company can participate.
Avoiding the risk of being unable to do long-distance shipping by setting up junctions equipped with facilities fordrivers to take a break or rest.
Also supporting larger vehicles such as full trailers.
Fukuroi field office of Trancom Transport Service
AccessClose to the “Fukuroi IC” of theTokyo-Nagoya Expressway

Facility
Information▪ 46 large truck parking spots▪ Supports full trailers▪ Equipped with driver restingrooms and showers

Joint Shipping & Mass Shipping
Started joint main-line shipping using articulated trucks (25m full trailers).
Promoting overall efficiency by collaborating across industries.
In the future, we will promote labor saving and efficiency improvements by utilizing
new technology for convoy traveling and automatic driving.
■ 25m full trailer specifications
Vehicle length(mm)

24,950Length of thetrailer bed(mm)9,725+10,845

Loading
capacity(in theory)

127.8㎥(212% compared tolarge trucks)

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

Junctions (including
those underconsideration)

Setting up junctions
with areas of 200km - 250km
11Delivery (Joint Delivery & Individual Delivery)
Flexible response to customer needs (small lot & BtoC)
Joint Delivery

Joint Delivery Network

We deliver products from multiple customers at one time bycategory and area.
The load of vehicle dispatching work and small-lot handling work
is reduced, and it is possible to set an appropriate delivery cost in
proportion to the volume of cargo.
Manufacturingindustry A

Deliverydestination 1

Manufacturingindustry C
Manufacturingindustry D

Joint delivery
center

DC function
TC function

Combined Delivery

Efficient Shipping

Manufacturingindustry B

Quality Improvement

Deliverydestination 3
Deliverydestination 4

TRANCOM DS, which specializes in individual delivery, operates ina limited area.
Particular about quality, we provide "trust" and "safety" services
to end users.

Compared to regular delivery routecompanies, there is a small amountof item sorting, and delivery is
supported by a fixed driver with ahigh level of product knowledge.

Kanto DC (Saitama Prefecture)

Delivery Cost Reduction

Deliverydestination 2

Individual Delivery

Co-op Delivery

Covers major markets such as Tohoku, Kanto, Chubu, Kansai andKyushu.

Tohoku DC(Miyagi
Prefecture)

Kyushu DC(Fukuoka Prefecture)

Chubu DC
(Aichi Prefecture)

Kansai DC(Osaka Prefecture)

Main locations
Area PF

Home Delivery Business

The load factor is improved byloading with other manufacturingindustries, and the total number ofvehicles is reduced.

Contributing to theEnvironment
Contributes to CO2 reduction bycontrolling the number of vehicles
through joint cooperation.

Expanding into new business with the strengths of our knowhow and human resources cultivated from the home delivery
business of co-ops.

Providing high quality service as a professional in the areas ofsafety and customer service.

Deliverycenters

42 locations

Individual Delivery

150/day

Association
members
Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved(Home delivery-type trunk room)(A joint business with Air Trunk)12Pallet Collection Logistics
Solving problems in pallet operation by utilizing a network of locations nationwide
Pallet Collection Service
Problems in pallet operation
Uneven distributionof inventory

Loss

Solving problems by improving collection frequency andcontrolling uneven distribution of inventory

Purchasing additional pallets
due to collection delays

Large & Medium-lot
Factories

Deliverydestinations

Logistics Centers

TRANCOM Depots

Inventory Control(24 locations nationwide)

Small-lot■ An ability to collect that realizes frequent
Cleaning pallets
collection
Utilizing our ability to collect, we also support small and frequent collections.
Large-lot <Long Distance>◎ Allocation 5,200/day

Medium-lot <Medium & Long Distance>◎ Allocation 800/day

Small-lot <Short Distance>◎ Allocation 2,800/day

Service to Promote & Support Pallets
Optimal Pallet Proposals

Pallet Management System

Proposing the optimal pallet size in order to minimize
a decrease in the truck load factor due to “loose items→ palletization”

By using our system, the manhours for pallet management
have been reduced.

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

13International Logistics

Carrying out integrated shipping from local pick-up overseas to customs clearance and domestic
delivery, and achieving optimization by selecting the optimal frame for each process
International intermodaltransportation
Forwarding(Maritime & air)

Benefits

Trucks(Consolidated & charter)(3) Stable supply of vehicles centered on the load matching service(2) Supporting spot storage work and devanning(4) Cost reduction by utilizing FCL & LCL

Shipping company
container
yard
Import custom

Port shipping service (drayage, truck charters and medium-lot consolidation)
In-port drayage shipping

Eachcompany
CFS

Short drayage shipping

CY drayage shipping

Member of the international
association

Importers

LCL cargo*Container consolidated

clearance

NVOCC business(Our company’s BL)
FCL
LCL

Warehouses(Devanning & sorting)(1) Reduction of man-hours by centralized management

Forwarding (International Information)
Marine transport

Drayage(Inside the port andoutside the port)

Customs Clearance(Supporting all ports)

Charter shipping(Arranged by the charter center)

cargo

Inlandwarehousedevanningwork

Medium-lot shipping (next day collection ofcargo & AM delivery)(Arranged by the medium-lot center)

Devanning work, sorting, storage and store delivery from containers

FCL cargo*Container charter
cargo

Direct drayage shipping from CY

Also possible to arrange shipping at local ports, mainly in Tokyo, Kawasaki, Yokohama, Nagoya, Osaka and Kobe
Ports of Osaka & Kobe
170/day
Own head chassis arrangement

Port of Nagoya
30/dayCopyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

Ports in Tokyo, Kawasaki &Yokohama
100/day
Own head chassis arrangement

14Logistics Center Construction and Management
Visualizing the current logistics, identifying issues and formulating hypotheses for more efficiency.
In management, continuing to improve and boost quality.
Logistics Center Design &Construction

In-warehouse Work Analysis

Delivery Simulation

Inventory Analysis

Location Network Analysis

Visualization of issues and verification using the analysis
tools
Hypothesis for making it
more efficient

Identify theissuesUnderstand the singularityof the numbers

Logistics Center Management

Logistics KPI Management
In consultation with the shipper, we set the logistics KPI for factors that increase or decrease the logistics unit price.
Based on the analysis results, both sides will investigate the causes, consider and implement measures, and continue efforts to reduce costs.

Getting and visualizing the KPIs
Sharing with customers on aregular basis

Visualizing the effects of improvement activities
and continuing to improve costs and quality.

Early detection of issues andmeasures for them
Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

15Temporary Staffing & Production Contracting
Sharing Objectives and Goals with Customers and Providing Custom-made Solutions
Temporary Staffing Business
General Staffing Service (Registration Type & Regular Employment Type)Via temporary staffing, we support such problems as handling things at busy times,
the transferring of employees and dealing with the launch of a new business.
Manufacturing-related staffing: Assembly, processing, inspection andoperators.
Logistics-related staffing: Forklift, sorting and packing.
Technical-related staffing: Design, R&D and system engineers.
Office work-related staffing: General office work, accounting, generalaffairs and reception.
Service-related staffing: Call centers and sales

Unit Staffing
In the form of value-added staffing, we realize the establishing & improving ofproductivity, and the ensuring of stable quality & safety.
Focused on lines or areas, we assign leaders from our company. While working together, we areresponsible for practical operations, such as labor management, training, 5S and trouble shooting.
Reducing
the load

Since customers can also give
direct instructions, operations aremaintained as intended.

Reducing the workload of theperson in charge.

Flexibility

Since it is not subcontracting, it iseasy to change the business you
want them to handle

Flexibility in such things as
production fluctuations

Reducing
Management

Leaving to us such things as thetraining of the temporary staff andtime management.

Reducing labor management
for the person in charge.

Human Resource Introduction & Employment Placement Dispatching
We support through introducing the most suitable human resources by considering the form of
employment, and the necessary skills and qualifications, thus reinforcing the human resources necessary
for the customer's business growth, and reducing hiring risk.

Production Contracting BusinessThis is an era in which manufacturing sites are required that can flexibly and intermittently respond to changes in market needs and the working environment
We also absorb and expand into the production contracting business the know-how we have cultivated in our logistics business. From receiving materials to production andshipping management, it is possible to build a rational and optimal one-stop operation. We improve work efficiency and productivity, and support the manufacturing business of ourcustomers.

Building a strong organization throughimprovement activities
By pursuing and sharing improvements continuously, we are working to improve safety, quality andproductivity, and reduce costs.

Receiving process

Production, inspection &packing process

Shipping process

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

16

Systems
Flexible support for various kinds of system development and coordination
The Basic Systems of Customers
Delivery Instructions, Scheduled
Arrivals and Master Related

Delivery Results, Arrival Results &Inventory Information
DeliveryInformation

Warehouse Management System
ＷＭＳ (Warehouse Management System)
Master Management

ArrivalDeliveryInventory Management

Business Forms

Warehouse
Replenishment Function

Inter-system Cooperation

Inventory Taking Function

Handy Terminal

・Instructions for entering andleaving the automated warehouse
・Sorting instructions to sorters,
etc.

VehicleAllocation
Information

Delivery Results

Transport Management System
TMS (Transport Management System)
Delivery Planning・Results for entering and leaving theautomated warehouse
・Sorting results for sorters, etc.

Warehouse Control System
WCS (Warehouse Control System）

Delivery
Instructions

Operation Result
Management

Freight Charge Calculation

Total support for logistics center work.
Trying to improve efficiency based on necessary
and detailed real-time information.

Facility Control &Monitoring

Material Handling Equipment(Automated Warehouse, Sorters & DPS, etc.)
Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

17CSR Information

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

CSR (Corporate Social Responsibility) Initiatives
Supporting theInitiatives to improve the vehicle utilization rate and reduce the number of vehicles
Environment
Number of trucks dispatched
CO2 emissions reduction
1. Reduce CO2 emissions by providing efficient shipping services
In FY2022

In our load matching service business (*1), reducing CO2 emissions by increasing theutilization rate of truck transportation in Japan.

(*1) A service that ships cargo by utilizing empty trucks all over Japan

1,510,233
Annual CO2 emissions▲135,775t CO2 reduction

2. Initiatives to reduce the number of operating vehicles by joint shipping and
Results of the joint shipping businessto solve the problem of a shortage in long-distance truck drivers
Together with Home Logistics and Unicharm Products, in the joint shipping business that utilizes swap
body containers (*2), we are working to reduce the number of vehicles through round-trip shipping, andto reduce the burden on drivers via cargo handling classification.
We have been highly praised for our efforts, and received the “Minister of Land, Infrastructure andTransport Award” at the FY2020 excellent business awards of the Green Logistics Partnership
Conference (*3).
(*2) A vehicle where the part of the cargo bed loaded on the truck can be detached(*3) With regards to the construction of sustainable logistics systems, awards given by the Ministry of Land, Infrastructure, Transport and Tourism,
and the Ministry of Economy, Trade and Industry, etc., to businesses that have made outstanding achievements such as reducing theenvironmental burden in the logistics field and improving logistics productivity

Safety & Quality

Reducing the environmental
burdenNumber of trucks▲50% reduction

CO2 emissions reduction

Annual CO2 emissions▲880.4t CO2 reduction

Improvement in the working
environment

Loading and unloading work by drivers▲12,450 hours / year reduction
Drivers who can go homeevery day +10 people

Basic Policy: A workplace where one can work safely, securely and in good health

1. On-site safety activities
・Logistics center basic behavior (in-house & warehouse rules)
・Forklift basic behavior
・Driver basic behavior and safety awareness2. Obtained certification as a “place of business with excellent safety”
What is a place of business with excellent safety?
Evaluating on a business location basis the efforts of trucking companies to take measures for traffic safety,
etc., and certifying business establishments that have cleared certain standards.
Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved

18

Copyright(c)/2024 TRANCOM CO.,LTD.All Rights Reserved