Mindomo Accessibility Statement
Mindomo Accessibility Statement

1

About This Document

2

Accessibility Statement

2

Terms

3

WCAG 2.1 Report

3‘Expert Software Applications’ Accessibility Conformance Report

4International Edition

4

Name of Product/Version: Mindomo

4

Report Date: July 2022

4

Product Description: Mindomo is a collaborative mind mapping, concept mapping, andoutlining tool with functionalities dedicated to education. We offer a cloud app, a desktop app(Windows, Mac, Linux) and mobile apps (Android and iOS).
4
Contact Information: support@mindomo.com

4

Notes:

4

Evaluation Methods Used: Software analysis according to VPAT standards indicated in the
document.
4
Applicable Standards/Guidelines

4Standard/Guideline

4

Included In Report

4

Terms

4

WCAG 2.x Report

5

Table 1: Success Criteria, Level A

5

Table 2: Success Criteria, Level AA

16

Table 3: Success Criteria, Level AAA

24

Revised Section 508 Report

27

Chapter 3: Functional Performance Criteria (FPC)

28

Chapter 4: Hardware

28

Page 1 of 40

Chapter 5: Software

30

Chapter 6: Support Documentation and Services

32

EN 301 549 Report

32

Chapter 4: Functional Performance Statements (FPS)

33

Chapter 5: Generic Requirements

33

Chapter 6: ICT with Two-Way Voice Communication

35

Chapter 7: ICT with Video Capabilities

36

Chapter 8: Hardware

36

Chapter 9: Web (see WCAG 2.x section)

37

Chapter 10: Non-Web Software

38

Chapter 11: Software

38

Chapter 12: Documentation and Support Services

39

Chapter 13: ICT Providing Relay or Emergency Service Access

39

About This Document
Administrators and decision-makers can use this Voluntary Product Accessibility
Template, or VPAT, to evaluate Mindomo's conformance with the accessibility standards
under Section 508 of the Rehabilitation Act and WCAG 2.1 AA.

Accessibility Statement
To meet the various accessibility requirements of our users, Mindomo is committed toensuring that its products are inclusive. Mindomo strives for WCAG 2.1 Level A/AA and
Section 508 conformance. Regular testing (internal) is conducted to identify
conformance issues, with processes in place for timely remediation of accessibility
issues that are identified. Mindomo is a complex and broad system. The information
below is current as of the date given.

Page 2 of 40

Automated tools, assistive technology (such screen readers, keyboard testing, etc.),
and coding best practices are frequently used during testing. Mechanisms are in place
for logging and fixing accessibility defects.

Terms
The terms used in the Conformance Level information are defined as follows:● Supports: The product's functionality has at least one method that meets thecriterion without known defects or meets with equivalent facilitation.
● Partially Supports: A few of the product's features do not meet the criterion.
● Does Not Support: The majority of a product's functionality does not meet thecriterion.
● Not Applicable: The criterion is not relevant to the product.

WCAG 2.1 Report
This table demonstrates the conformance of the Mindomo (including web content,
electronic documents, software components, and authoring systems) with WCAG 2.1

Page 3 of 40

‘Expert Software Applications’ Accessibility
Conformance Report
International Edition(Based on VPAT® Version 2.4)

Name of Product/Version: Mindomo
Report Date: July 2022
Product Description: Mindomo is a collaborative mind mapping, concept mapping, andoutlining tool with functionalities dedicated to education. We offer a cloud app, a desktop app(Windows, Mac, Linux) and mobile apps (Android and iOS).

Contact Information: support@mindomo.com
Notes:
Evaluation Methods Used: Software analysis according to VPAT standards
indicated in the document.

Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0

Web Content Accessibility Guidelines 2.1

Level A (Yes)
Level AA (Yes)
Level AAA (Yes)
Level A (Yes)
Level AA (Yes)
Level AAA (Yes)

Revised Section 508 standards published January
18, 2017 and corrected January 22, 2018

(Yes)

EN 301 549 Accessibility requirements suitablefor public procurement of ICT products andservices in Europe, - V3.1.1 (2019-11)

(Yes)

Terms
__________________________________“Voluntary Product Accessibility Template” and “VPAT” are registeredservice marks of the Information Technology Industry Council (ITI)

Page 4 of 40

The terms used in the Conformance Level information are defined as follows:● Supports: The functionality of the product has at least one method that meets the criterion
without known defects or meets with equivalent facilitation.
● Partially Supports: Some functionality of the product does not meet the criterion.
● Does Not Support: The majority of product functionality does not meet the criterion.
● Not Applicable: The criterion is not relevant to the product.
● Not Evaluated: The product has not been evaluated against the criterion. This can be used
only in WCAG 2.0 Level AAA.

WCAG 2.x Report
Tables 1 and 2 also document conformance with:● EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, andSections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed
functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation● Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, andChapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for fullpages, complete processes, and accessibility-supported ways of using technology as documented in
the WCAG 2.0 Conformance Requirements.

Page 5 of 40

Table 1: Success Criteria, Level A
Notes:

Criteria

Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.1.1 (Web)● 10.1.1.1 (Non-web
document)
Web: Supports● 11.1.1.1.1 (OpenFunctionality Software) Electronic Docs: Supports
Software: Supports● 11.1.1.1.2 (Closed
Functionality Software) Closed: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.2.1 Audio-only and Video-only(Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.2.1 (Web)● 10.1.2.1 (Non-web
document)
Web: Supports● 11.1.2.1.1 (OpenFunctionality Software) Electronic Docs: Supports
Software: Supports● 11.1.2.1.2.1 and11.1.2.1.2.2 (Closed
Closed: Supports
Software)
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.2.2 Captions (Prerecorded) (Level A)
Web: Supports
Also applies to:Electronic Docs: Supports
EN 301 549 Criteria
Software: Supports● 9.1.2.2 (Web)Closed: Supports● 10.1.2.2 (Non-web
Authoring Tool: Supports
document)

Page 6 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:●

11.1.2.2 (OpenFunctionality Software)● 11.1.2.2 (Closed Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.2.3 Audio Description or Media
Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.2.3 (Web)● 10.1.2.3 (Non-web
document)
Web: Supports● 11.1.2.3.1 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.1.2.3.2 (Closed
Closed: Supports
Software)
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.3.1 (Web)● 10.1.3.1 (Non-web
document)
Web: Supports● 11.1.3.1.1 (OpenFunctionality Software) Electronic Docs: Supports
Software: Supports● 11.1.3.1.2 (Closed
Software)
Closed: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.3.2 Meaningful Sequence (Level A) Web: Supports
Also applies to:Electronic Docs: Supports
EN 301 549 Criteria
Software: Supports
Page 7 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:●●

9.1.3.2 (Web)Closed: Supports
10.1.3.2 (Non-web
Authoring Tool: Supports
document)● 11.1.3.2.1 (OpenFunctionality Software)● 11.1.3.2.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.3.3 (Web)● 10.1.3.3 (Non-web
document)
Web: Supports● 11.1.3.3 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.1.3.3 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.4.1 (Web)● 10.1.4.1 (Non-web
document)
Web: Supports● 11.1.4.1 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.1.4.1 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.4.2 Audio Control (Level A)
Web: Supports
Also applies to:Electronic Docs: Supports
Page 8 of 40

Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:EN 301 549 Criteria
Software: Supports
Closed: Supports● 9.1.4.2 (Web)Authoring Tool: Supports● 10.1.4.2 (Non-web
document)● 11.1.4.2 (OpenFunctionality Software)● 11.1.4.2 (Closed Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.1.1 (Web)● 10.2.1.1 (Non-web
document)
Web: Supports● 11.2.1.1.1 (OpenFunctionality Software) Electronic Docs: Supports
Software: Supports● 11.2.1.1.2 (Closed
Software)
Closed: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.1.2 (Web)● 10.2.1.2 (Non-web
document)
Web: Supports● 11.2.1.2 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.2.1.2 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)

Page 9 of 40

Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

2.1.4 Character Key Shortcuts (Level A
2.1 only)
Also applies to:
EN 301 549 Criteria● 9.2.1.4 (Web)● 10.2.1.4 (Non-web
Web: Supports
document)
Electronic Docs: Supports● 11.2.1.4.1 (Open
Software: Supports
Functionality Software)
Closed: Supports● 11.2.1.4.2 (Closed
Authoring Tool: Supports
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.2.1 (Web)● 10.2.2.1 (Non-web
document)
Web: Supports● 11.2.2.1 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.2.2.1 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.2.2 (Web)● 10.2.2.2 (Non-web
document)
Web: Supports● 11.2.2.2 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.2.2.2 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
Page 10 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

2.3.1 Three Flashes or Below
Threshold (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.3.1 (Web)● 10.2.3.1 (Non-web
document)
Web: Supports
Electronic Docs: Supports● 11.2.3.1 (OpenFunctionality Software) Software: Supports● 11.2.3.1 (Closed Software) Closed: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.4.1 (Web)● 10.2.4.1 (Non-web
document) – Does not
apply● 11.2.4.1 (OpenFunctionality Software) –Does not apply● 11.2.4.1 (Closed Software) Web: Supports– Does not apply
Electronic Docs: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software) –Does not apply to
non-web software● 504.2 (Authoring Tool)● 602.3 (Support Docs) –Does not apply to
non-web docs
2.4.2 Page Titled (Level A)
Also applies to:
Web: Supports
EN 301 549 Criteria
Electronic Docs: Supports
Software: Supports● 9.2.4.2 (Web)Authoring Tool: Supports● 10.2.4.2 (Non-web
document)

Page 11 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Authoring Tool:

Web:
Electronic Docs:
Software:
Authoring Tool:●

11.2.4.2 (OpenFunctionality Software) Does not apply● 11.2.4.2 (Closed Software)– Does not apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.4.3 (Web)● 10.2.4.3 (Non-web
document)
Web: Supports● 11.2.4.3 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.2.4.3 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.4.4 Link Purpose (In Context) (Level
A)
Also applies to:
EN 301 549 Criteria● 9.2.4.4 (Web)● 10.2.4.4 (Non-web
document)
Web: Supports
Electronic Docs: Supports● 11.2.4.4 (OpenFunctionality Software) Software: Supports● 11.2.4.4 (Closed Software Closed: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.5.1 Pointer Gestures (Level A 2.1
Web: Supports
only)Electronic Docs: Supports
Also applies to:
Software: Supports
Page 12 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:EN 301 549 Criteria
Closed: Supports
Closed:Authoring Tool: Supports
Authoring Tool:● 9.2.5.1 (Web)● 10.2.5.1 (Non-web
document)● 11.2.5.1 (OpenFunctionality Software)● 11.2.5.1 (Closed Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.5.2 Pointer Cancellation (Level A 2.1
only)
Also applies to:
EN 301 549 Criteria● 9.2.5.2 (Web)
Web: Supports
Web:● 10.2.5.2 (Non-web
document)
Electronic Docs: Supports
Electronic Docs:
Software: Supports
Software:● 11.2.5.2 (OpenFunctionality Software) Closed: Supports
Closed:Authoring Tool:● 11.2.5.2 (Closed Software) Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria● 9.2.5.3 (Web)● 10.2.5.3 (Non-web
document)
Web: Supports
Web:
Electronic Docs: Supports
Electronic Docs:● 11.2.5.3.1 (OpenFunctionality Software) Software: Supports
Software:
Closed: Supports
Closed:● 11.2.5.3.2 (Closed
Software)
Authoring Tool: Supports
Authoring Tool:● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.5.4 Motion Actuation (Level A 2.1 Web: Not applicable
Web:
only)
Electronic Docs: Not applicable Electronic Docs:
Also applies to:
Software: Not applicable
Software:EN 301 549 Criteria
Closed: Not applicable
Closed:Authoring Tool: Not applicable Authoring Tool:● 9.2.5.4 (Web)Page 13 of 40

●10.2.5.4 (Non-web
document)● 11.2.5.4 (OpenFunctionality Software)● 11.2.5.4 (Closed Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria● 9.3.1.1 (Web)● 10.3.1.1 (Non-web
document)
Web: Supports● 11.3.1.1.1 (OpenFunctionality Software) Electronic Docs: Supports
Software: Supports● 11.3.1.1.2 (Closed
Software)
Closed: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria● 9.3.2.1 (Web)● 10.3.2.1 (Non-web
document)
Web: Supports● 11.3.2.1 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.3.2.1 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
Web: Supports
3.2.2 On Input (Level A)
Electronic Docs: Supports
Also applies to:
Software: Supports
EN 301 549 Criteria
Closed: Supports● 9.3.2.2 (Web)Authoring Tool: Supports
Page 14 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:●

10.3.2.2 (Non-web
document)● 11.3.2.2 (OpenFunctionality Software)● 11.3.2.2 (Closed Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria● 9.3.3.1 (Web)● 10.3.3.1 (Non-web
document)
Web: Does not support
Electronic Docs: Does not● 11.3.3.1.1 (OpenFunctionality Software) support
Software: Partially supports● 11.3.3.1.2 (Closed
Software)
Closed: Does not support
Authoring Tool: Does not● 11.8.2 (Authoring Tool)
support● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria● 9.3.3.2 (Web)● 10.3.3.2 (Non-web
document)
Web: Supports● 11.3.3.2 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.3.3.2 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
4.1.1 Parsing (Level A)
Web: Partially supports
Also applies to:Electronic Docs: Partially
EN 301 549 Criteria
supports
Page 15 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:●●

9.4.1.1 (Web)10.4.1.1 (Non-web
document)● 11.4.1.1.1 (OpenFunctionality Software)● 11.4.1.1.2 (Closed
Software) – Does not
apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria● 9.4.1.2 (Web)● 10.4.1.2 (Non-web
document)● 11.4.1.2.1 (OpenFunctionality Software)● 11.4.1.2.2 (Closed
Software) – Not required● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)

Software: Partially supports
Authoring Tool: Partially
supports

Authoring Tool:

Web: Supports
Electronic Docs: Supports
Software: Supports
Authoring Tool: Supports

Web:
Electronic Docs:
Software:
Authoring Tool:

Table 2: Success Criteria, Level AA
Notes:

Criteria

Conformance Level

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria
Web: Supports
Electronic Docs: Supports● 9.1.2.4 (Web)Software: Supports● 10.1.2.4 (Non-web
document)
Closed: Supports
Authoring Tool: Supports● 11.1.2.4 (OpenFunctionality Software)● 11.1.2.4 (Closed Software)
Page 16 of 40

Remarks and Explanations

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.2.5 Audio Description (Prerecorded)(Level AA)
Also applies to:
EN 301 549 Criteria● 9.1.2.5 (Web)● 10.1.2.5 (Non-web
document)
Web: Supports
Electronic Docs: Supports● 11.1.2.5 (OpenFunctionality Software) Software: Supports● 11.1.2.5 (Closed Software) Closed: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria● 9.1.3.4 (Web)● 10.1.3.4 (Non-web
Web: Supports
document)
Electronic Docs: Supports● 11.1.3.4 (Open
Software: Supports
Functionality Software)
Closed: Supports● 11.1.3.4 (Closed Software)
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
1.3.5 Identify Input Purpose (Level AA
2.1 only)
Web: Partially supports
Also applies to:Electronic Docs: Partially
EN 301 549 Criteria
supports
Software: Partially supports● 9.1.3.5 (Web)Closed: Partially supports● 10.1.3.5 (Non-web
document)
Authoring Tool: Partially
supports● 11.1.3.5.1 (OpenFunctionality Software)
Page 17 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:●

11.1.3.5.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria● 9.1.4.3 (Web)● 10.1.4.3 (Non-web
document)
Web: Supports● 11.1.4.3 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.1.4.3 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria● 9.1.4.4 (Web)● 10.1.4.4 (Non-web
document)
Web: Supports● 11.1.4.4.1 (OpenFunctionality Software) Electronic Docs: Supports
Software: Supports● 11.1.4.4.2 (Closed
Software)
Closed: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria
Web: Supports
Electronic Docs: Supports● 9.1.4.5 (Web)Software: Supports● 10.1.4.5 (Non-web
document)
Authoring Tool: Supports● 11.1.4.5.1 (OpenFunctionality Software)
Page 18 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Authoring Tool:●

11.1.4.5.2 (Closed
Software) – Does not
apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria● 9.1.4.10 (Web)● 10.1.4.10 (Non-web
document)
Web: Supports
Electronic Docs: Supports● 11.1.4.10 (OpenFunctionality Software) Software: Supports
Closed: Supports● 11.1.4.10 (Closed
Software)
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
1.4.11 Non-text Contrast (Level AA 2.1
only)
Also applies to:
EN 301 549 Criteria● 9.1.4.11 (Web)● 10.1.4.11 (Non-web
Web: Supports
document)
Electronic Docs: Supports● 11.1.4.11 (Open
Software: Supports
Functionality Software)
Closed: Supports● 11.1.4.11 (Closed
Authoring Tool: Supports
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
1.4.12 Text Spacing (Level AA 2.1 only)
Web: Supports
Also applies to:Electronic Docs: Supports
EN 301 549 Criteria
Software: Supports● 9.1.4.12 (Web)Closed: Supports● 10.1.4.12 (Non-web
Authoring Tool: Supports
document)
Page 19 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:●

11.1.4.12 (OpenFunctionality Software)● 11.1.4.12 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
1.4.13 Content on Hover or Focus(Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria● 9.1.4.13 (Web)● 10.1.4.13 (Non-web
Web: Supports
document)
Electronic Docs: Supports● 11.1.4.13 (Open
Software: Supports
Functionality Software)
Closed: Supports● 11.1.4.13 (Closed
Authoring Tool: Supports
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria● 9.2.4.5 (Web)● 10.2.4.5 (Non-web
document) – Does not
apply● 11.2.4.5 (OpenFunctionality Software) –Does not apply● 11.2.4.5 (Closed Software) Web: Supports– Does not apply
Electronic Docs: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software) –Does not apply to
non-web software● 504.2 (Authoring Tool)● 602.3 (Support Docs) –Does not apply to
non-web docs
Page 20 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Authoring Tool:

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria● 9.2.4.6 (Web)● 10.2.4.6 (Non-web
document)
Web: Supports● 11.2.4.6 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.2.4.6 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool: Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria● 9.2.4.7 (Web)● 10.2.4.7 (Non-web
document)
Web: Supports● 11.2.4.7 (OpenElectronic Docs: Supports
Functionality Software)
Software: Supports● 11.2.4.7 (Closed Software)
Closed: Supports● 11.8.2 (Authoring Tool)
Authoring Tool:Supports● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria● 9.3.1.2 (Web)● 10.3.1.2 (Non-web
document)
Web: Supports● 11.3.1.2 (OpenFunctionality Software) – Electronic Docs: Supports
Does not apply
Software: Supports● 11.3.1.2 (Closed Software) Authoring Tool: Supports– Does not apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)
Page 21 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Authoring Tool:

● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria● 9.3.2.3 (Web)● 10.3.2.3 (Non-web
document) – Does not
apply● 11.3.2.3 (OpenFunctionality Software) –Does not apply● 11.3.2.3 (Closed Software) Web: Supports– Does not apply
Electronic Docs: Supports
Authoring Tool: Supports● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software) –Does not apply to
non-web software● 504.2 (Authoring Tool)● 602.3 (Support Docs) –Does not apply to
non-web docs
3.2.4 Consistent Identification (Level
AA)
Also applies to:
EN 301 549 Criteria● 9.3.2.4 (Web)● 10.3.2.4 (Non-web
document) – Does not
apply● 11.3.2.4 (OpenFunctionality Software) – Web: Supports
Does not apply
Electronic Docs: Supports● 11.3.2.4 (Closed Software) Authoring Tool: Supports– Does not apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software) –Does not apply to
non-web software● 504.2 (Authoring Tool)

Page 22 of 40

Web:Electronic Docs:
Authoring Tool:

Web:
Electronic Docs:
Authoring Tool:●602.3 (Support Docs) –Does not apply to
non-web docs
3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria● 9.3.3.3 (Web)● 10.3.3.3 (Non-web
Web: Does not support
document)
Electronic Docs: Does not● 11.3.3.3 (OpensupportFunctionality Software)
Software: Partially supports● 11.3.3.3 (Closed Software)
Closed: Does not support● 11.8.2 (Authoring Tool)
Authoring Tool: Does not● 12.1.2 (Product Docs)
support● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.3.4 Error Prevention (Legal,
Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria● 9.3.3.4 (Web)
Web: Does not support● 10.3.3.4 (Non-web
document)
Electronic Docs: Does notsupport● 11.3.3.4 (OpenFunctionality Software) Software: Does not support● 11.3.3.4 (Closed Software) Closed: Does not support
Authoring Tool: Does not● 11.8.2 (Authoring Tool)
support● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
4.1.3 Status Messages (Level AA 2.1
only)
Also applies to:
EN 301 549 Criteria● 9.4.1.3 (Web)
Web: Supports● 10.4.1.3 (Non-web
Electronic Docs: Supports
document)
Authoring Tool: Supports● 11.4.1.3 (OpenFunctionality Software)● 11.4.1.3 (Closed Software)– Does not apply● 11.8.2 (Authoring Tool)
Page 23 of 40

Web:Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Software:
Closed:Authoring Tool:

Web:
Electronic Docs:
Authoring Tool:● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply

Table 3: Success Criteria, Level AAA
Notes:

Criteria

Conformance Level

1.2.6 Sign Language (Prerecorded)(Level AAA)
EN 301 549 Criteria – Does not
Web: Supports
apply
Revised Section 508 – Does not
apply
1.2.7 Extended Audio Description(Prerecorded) (Level AAA)
EN 301 549 Criteria – Does not
Web: Supports
apply
Revised Section 508 – Does not
apply
1.2.8 Media Alternative (Prerecorded)(Level AAA)
EN 301 549 Criteria – Does not
Web: Supports
apply
Revised Section 508 – Does not
apply
1.2.9 Audio-only (Live) (Level AAA)
EN 301 549 Criteria– Does not
apply
Web: Supports
Revised Section 508 – Does not
apply
1.3.6 Identify Purpose (Level AAA 2.1
only)
EN 301 549 Criteria– Does not
Web: Supports
apply
Revised Section 508 – Does not
apply
1.4.6 Contrast (Enhanced) (Level AAA)
EN 301 549 Criteria – Does not
apply
Web: Supports
Revised Section 508 – Does not
apply
1.4.7 Low or No Background Audio
Web: Supports(Level AAA)
Page 24 of 40

Remarks and Explanations

Web:

Web:

Web:

Web:

Web:

Web:

Web:

EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
1.4.8 Visual Presentation (Level AAA)
EN 301 549 Criteria – Does not
apply
Web: Supports
Revised Section 508 – Does not
apply
1.4.9 Images of Text (No Exception)(Level AAA)
EN 301 549 Criteria – Does not
Web: Supports
apply
Revised Section 508 – Does not
apply
2.1.3 Keyboard (No Exception) (Level
AAA)
EN 301 549 Criteria – Does not
Web: Supports
apply
Revised Section 508 – Does not
apply
2.2.3 No Timing (Level AAA)
EN 301 549 Criteria – Does not
apply
Web: Supports
Revised Section 508 – Does not
apply
2.2.4 Interruptions (Level AAA)
EN 301 549 Criteria – Does not
apply
Web: Supports
Revised Section 508 – Does not
apply
2.2.5 Re-authenticating (Level AAA)
EN 301 549 Criteria – Does not
apply
Web: Supports
Revised Section 508 – Does not
apply
2.2.6 Timeouts (Level AAA 2.1 only)
EN 301 549 Criteria – Does not
apply
Web: Supports
Revised Section 508 – Does not
apply
2.3.2 Three Flashes (Level AAA)
EN 301 549 Criteria – Does not
apply
Web: Does not apply
Revised Section 508 – Does not
apply
2.3.3 Animation from Interactions
Web: Supports(Level AAA 2.1 only)
Page 25 of 40

Web:

Web:

Web:

Web:

Web:

Web:

Web:

Web:

Web:

EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
2.4.8 Location (Level AAA)
EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
2.4.9 Link Purpose (Link Only) (Level
AAA)
EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
2.4.10 Section Headings (Level AAA)
EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
2.5.5 Target Size (Level AAA 2.1 only)
EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
2.5.6 Concurrent Input Mechanisms(Level AAA 2.1 only)
EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
3.1.3 Unusual Words (Level AAA)
EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
3.1.4 Abbreviations (Level AAA)
EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
3.1.5 Reading Level (Level AAA)
EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
3.1.6 Pronunciation (Level AAA)

Web: Does not apply

Web:

Web: Supports

Web:

Web: Supports

Web:

Web: Supports

Web:

Web: Does not apply

Web:

Web: Supports

Web:

Web: Supports

Web:

Web: Supports

Web:

Web: Supports

Web:

Page 26 of 40

EN 301 549 Criteria – Does not
apply
Revised Section 508 – Does not
apply
3.2.5 Change on Request (Level AAA)
EN 301 549 Criteria – Does not
Web: Does not apply
apply
Revised Section 508 – Does not
apply
3.3.5 Help (Level AAA)
EN 301 549 Criteria – Does not
apply
Web: Supports
Revised Section 508 – Does not
apply
3.3.6 Error Prevention (All) (Level
AAA)
EN 301 549 Criteria – Does not
Web: Partially supports
apply
Revised Section 508 – Does not
apply

Page 27 of 40

Web:

Web:

Web:

Revised Section 508 Report
Notes:

Chapter 3: Functional Performance Criteria (FPC)
Notes:

Criteria

Conformance Level

302.1 Without Vision
302.2 With Limited Vision
302.3 Without Perception of Color
302.4 Without Hearing
302.5 With Limited Hearing
302.6 Without Speech
302.7 With Limited Manipulation
302.8 With Limited Reach and Strength
302.9 With Limited Language, Cognitive,and Learning Abilities

Supports
Supports
Supports
Supports
Supports
Supports
Supports
Supports

Remarks and Explanations

Supports

Chapter 4: Hardware
Notes:

Criteria

Conformance Level

Heading cell – no response
required
Heading cell – no response
402.1 General
required
Heading cell – no response
402.2 Speech-Output Enabled
required402.2.1 Information Displayed On-Screen Not applicable402.2.2 Transactional Outputs
Not applicable402.2.3 Speech Delivery Type andNot applicable
Coordination
402.2.4 User Control
Not applicable402.2.5 Braille Instructions
Not applicable
Heading cell – no response
402.3 Volume
required402.3.1 Private Listening
Not applicable
402.3.2 Non-private Listening
Not applicable
402.4 Characters on Display Screens
Not applicable402.5 Characters on Variable Message
Not applicable
Signs
Heading cell – no response
403 Biometrics
required403.1 General
Not applicable
402 Closed Functionality

Page 28 of 40

Remarks and Explanations
Heading cell – no response required
Heading cell – no response required
Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

404 Preservation of Information Provided Heading cell – no response
for Accessibility
required404.1 General
Not applicable
Heading cell – no response
405 Privacy
required405.1 General
Not applicable
Heading cell – no response
406 Standard Connections
required406.1 General
Not applicable
Heading cell – no response
407 Operable Parts
required407.2 Contrast
Not applicable
Heading cell – no response
407.3 Input Controls
required407.3.1 Tactilely Discernible
Not applicable
407.3.2 Alphabetic Keys
Not applicable
407.3.3 Numeric Keys
Not applicable
407.4 Key Repeat
Not applicable
407.5 Timed Response
Not applicable
407.6 Operation
Not applicable
407.7 Tickets, Fare Cards, and Keycards
Not applicable
Heading cell – no response
407.8 Reach Height and Depth
required
407.8.1 Vertical Reference Plane
Not applicable
407.8.1.1 Vertical Plane for Side Reach
Not applicable
407.8.1.2 Vertical Plane for Forward
Not applicable
Reach
407.8.2 Side Reach
Not applicable
407.8.2.1 Unobstructed Side Reach
Not applicable
407.8.2.2 Obstructed Side Reach
Not applicable
407.8.3 Forward Reach
Not applicable
407.8.3.1 Unobstructed Forward Reach Not applicable
407.8.3.2 Obstructed Forward Reach
Not applicable
407.8.3.2.1 Operable Part Height for ICT
Not applicablewith Obstructed Forward Reach
407.8.3.2.2 Knee and Toe Space under ICT
Not applicablewith Obstructed Forward Reach
Heading cell – no response
408 Display Screens
required408.2 Visibility
Not applicable
408.3 Flashing
Not applicable
Heading cell – no response
409 Status Indicators
required409.1 General
Not applicable
Heading cell – no response
410 Color Coding
requiredPage 29 of 40

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

410.1 General
411 Audible Signals
411.1 General412 ICT with Two-Way VoiceCommunication
412.2 Volume Gain

Not applicable
Heading cell – no response
required
Not applicable
Heading cell – no response
required
Heading cell – no response
required

412.2.1 Volume Gain for Wireline
Not applicable
Telephones
412.2.2 Volume Gain for Non-Wireline ICT Not applicable412.3 Interference Reduction andHeading cell – no response
Magnetic Coupling
required
412.3.1 Wireless Handsets
Not applicable412.3.2 Wireline Handsets
Not applicable412.4 Digital Encoding of Speech
Not applicable412.5 Real-Time Text Functionality
Reserved for future412.6 Caller ID
Not applicable412.7 Video Communication
Not applicable
Heading cell – no response
412.8 Legacy TTY Support
required
412.8.1 TTY Connectability
Not applicable412.8.2 Voice and Hearing Carry OverNot applicable412.8.3 Signal Compatibility
Not applicable412.8.4 Voice Mail and Other Messaging
Not applicable
Systems
413 Closed Caption Processing
Heading cell – no responseTechnologies
required413.1.1 Decoding and Display of Closed
Not applicable
Captions
413.1.2 Pass-Through of Closed Caption
Not applicable
Data
414 Audio Description Processing
Heading cell – no responseTechnologies
required
414.1.1 Digital Television Tuners
Not applicable
414.1.2 Other ICT
Not applicable
415 User Controls for Captions and Audio Heading cell – no response
Descriptions
required
415.1.1 Caption Controls
Not applicable
415.1.2 Audio Description Controls
Not applicable

Heading cell – no response required

Heading cell – no response required
Heading cell – no response required

Heading cell – no response required

Reserved for future

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Chapter 5: Software
Notes:

Criteria

Conformance Level
Page 30 of 40

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0
See WCAG 2.x sectionAA
502 Interoperability with Assistive
Heading cell – no responseTechnology
required502.2.1 User Control of Accessibility
Supports
Features502.2.2 No Disruption of Accessibility
Supports
Features
Heading cell – no response
502.3 Accessibility Services
required502.3.1 Object Information
Supports
502.3.2 Modification of Object
Supports
Information
502.3.3 Row, Column, and Headers
Supports
502.3.4 Values
Supports
502.3.5 Modification of Values
Supports
502.3.6 Label Relationships
Supports
502.3.7 Hierarchical Relationships
Supports
502.3.8 Text
Supports
502.3.9 Modification of Text
Supports
502.3.10 List of Actions
Supports
502.3.11 Actions on Objects
Supports
502.3.12 Focus Cursor
Supports
502.3.13 Modification of Focus Cursor
Supports
502.3.14 Event Notification
Supports
502.4 Platform Accessibility Features
Supports
Heading cell – no response
503 Applications
required503.2 User Preferences
Supports
503.3 Alternative User Interfaces
Supports
503.4 User Controls for Captions andHeading cell – no response
Audio Description
required503.4.1 Caption Controls
Supports
503.4.2 Audio Description Controls
Supports
Heading cell – no response
504 Authoring Tools
required504.2 Content Creation or Editing (if not
See WCAG 2.x section
authoring tool, enter “not applicable”)
504.2.1 Preservation of Information
Provided for Accessibility in Format
Supports
Conversion
504.2.2 PDF Export
Supports
504.3 Prompts
Supports
504.4 Templates
Supports

Page 31 of 40

See information in WCAG 2.x section
Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required

Heading cell – no response required
See information in WCAG 2.x section

Chapter 6: Support Documentation and Services
Notes:

Criteria
601.1 Scope
602 Support Documentation

Conformance Level
Heading cell – no response
required
Heading cell – no response
required602.2 Accessibility and Compatibility
Supports
Features602.3 Electronic Support Documentation See WCAG 2.x section
602.4 Alternate Formats for
Supports
Non-Electronic Support Documentation
Heading cell – no response
603 Support Services
required603.2 Information on Accessibility andSupports
Compatibility Features
603.3 Accommodation of Communication
Supports
Needs

Page 32 of 40

Remarks and Explanations
Heading cell – no response required
Heading cell – no response required

See information in WCAG 2.x section

Heading cell – no response requiredEN 301 549 Report
Notes:

Chapter 4: Functional Performance Statements (FPS)
Notes:

Criteria

Conformance Level

4.2.1 Usage without vision
4.2.2 Usage with limited
vision4.2.3 Usage without
perception of colour
4.2.4 Usage without hearing
4.2.5 Usage with limited
hearing
4.2.6 Usage with no or
limited vocal capability
4.2.7 Usage with limited
manipulation or strength
4.2.8 Usage with limited
reach
4.2.9 Minimize
photosensitive seizure
triggers
4.2.10 Usage with limited
cognition, language orlearning
4.2.11 Privacy

Supports

Remarks and Explanations

Supports
Supports
Supports
Supports
Supports
Supports
Supports
Supports

Supports
Supports

Chapter 5: Generic Requirements
Notes:

Criteria

Conformance Level

5.1 Closed functionality
Heading cell – no response required
5.1.2 General
Heading cell – no response required
5.1.2.1 Closed functionality See 5.2 through 13
5.1.2.2 Assistive technology See 5.1.3 through 5.1.6
5.1.3 Non-visual access
Heading cell – no response required
5.1.3.1 Audio output of visual
Supports
information
5.1.3.2 Auditory output
Supports
delivery including speech
5.1.3.3 Auditory output
Supports
correlation
Page 33 of 40

Remarks and Explanations
Heading cell – no response required
Heading cell – no response required
See information in 5.2 through 13
See information in 5.1.3 through 5.1.6
Heading cell – no response required5.1.3.4 Speech output user
Supports
control
5.1.3.5 Speech output
Supports
automatic interruption
5.1.3.6 Speech output for
Supports
non-text content
5.1.3.7 Speech output for
Supports
video information
5.1.3.8 Masked entry
Supports
5.1.3.9 Private access to
Supports
personal data
5.1.3.10 Non-interfering
Supports
audio output
5.1.3.11 Private listening
Supports
volume5.1.3.12 Speaker volume
Supports
5.1.3.13 Volume reset
Supports
5.1.3.14 Spoken languages Supports
5.1.3.15 Non-visual error
Does not support
identification
5.1.3.16 Receipts, tickets, andDoes not support
transactional outputs
5.1.4 Functionality closed to
Supports
text enlargement
5.1.5 Visual output for
Supports
auditory information
5.1.6 Operation without
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keyboard interface
5.1.6.1 Closed functionality See 5.1.3.1 through 5.1.3.16
5.1.6.2 Input focus
Supports
5.1.7 Access without speech Supports
5.2 Activation of accessibility
Supports
features
5.3 Biometrics
Supports
5.4 Preservation ofaccessibility information
Supports
during conversion
5.5 Operable parts
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5.5.1 Means of operation
Supports
5.5.2 Operable parts
Supports
discernibility
5.6 Locking or toggle
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controls
5.6.1 Tactile or auditory
Supports
status
5.6.2 Visual status
Supports
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See information in 5.1.3.1 through 5.1.3.16

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Heading cell – no response required5.7 Key repeat
Supports
5.8 Double-strike key
Supports
acceptance
5.9 Simultaneous user actionsSupports

Chapter 6: ICT with Two-Way Voice Communication
Notes:

Criteria

Conformance Level

Remarks and Explanations

6.1 Audio bandwidth for speech
6.2 Real-time text (RTT) functionality Heading cell – no response required Heading cell – no response required
6.2.1.1 RTT communication

Not applicable

6.2.1.2 Concurrent voice and text

Not applicable

6.2.2.1 Visually distinguishable display Not applicable
6.2.2.2 Programmatically
Not applicable
determinable send and receive
direction
6.2.2.3 Speaker identification
Not applicable
6.2.2.4 Visual indicator of Audio with Not applicable
RTT
6.2.3 Interoperability
Not applicable
6.2.4 RTT responsiveness6.3 Caller ID

Not applicableNot applicable

6.4 Alternatives to voice-based
services
6.5 Video communication
6.5.1 General (informative)
6.5.2 Resolution

Not applicable

6.5.3 Frame rate

Supports

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Supports

6.5.4 Synchronization between audio Supports
and video
6.5.5 Visual indicator of audio with
Supports
video
6.5.6 Speaker identification with video Supports(sign language) communication
6.6 Alternatives to video-based
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services (advisory only)

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Chapter 7: ICT with Video Capabilities
Notes:

Criteria

Conformance Level

7.1 Caption processing technology

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Remarks and Explanations

7.1.1 Captioning playback

Supports

7.1.2 Captioning synchronization

Does not support

7.1.3 Preservation of captioning

Does not support

7.1.4 Captions characteristics

Does not support

7.1.5 Spoken subtitles

Does not support

7.2.1 Audio description playback

Does not support

7.2.2 Audio description
synchronization
7.2.3 Preservation of audio
description
7.3 User controls for captions andaudio description

Does not support
Does not support
Does not support

Chapter 8: Hardware
Notes:

Criteria

Conformance Level

Remarks and Explanations

8.1.1 Generic requirements
8.1.2 Standard connections
8.1.3 Colour

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Not applicableNot applicable

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8.2 Hardware products with speech
output8.2.1.1 Speech volume range

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8.2.1.2 Incremental volume control

Not applicable

8.2.2.1 Fixed-line devices

Not applicable

8.2.2.2 Wireless communication
devices
8.3 Stationary ICT

Not applicableNot applicable

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Heading cell – no response required8.3.2.1 Unobstructed high forward
reach
8.3.2.2 Unobstructed low forward
reach
8.3.2.3.1 Clear space

Not applicableNot applicableNot applicable

8.3.2.3.2 Obstructed (< 510 mm)
Not applicableforward reach
8.3.2.3.3 Obstructed (< 635 mm)
Not applicableforward reach
8.3.2.4 Knee and toe clearance width Not applicable
8.3.2.5 Toe clearance

Not applicable

8.3.2.6 Knee clearance

Not applicable

8.3.3.1 Unobstructed high side reach Not applicable
8.3.3.2 Unobstructed low side reachNot applicable

8.3.3.3.1 Obstructed (≤ 255 mm) side Not applicablereach
8.3.3.3.2 Obstructed (≤ 610 mm) side Not applicablereach
8.3.4.1 Change in levelNot applicable
8.3.4.2 Clear floor or ground space

Not applicable

8.3.4.3.2 Forward approach

Not applicable

8.3.4.3.3 Parallel approach

Not applicable

8.3.5 Visibility

Not applicable

8.3.6 Installation instructions

Not applicable

8.4 Mechanically Operable parts

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8.4.1 Numeric keys

Not applicable

8.4.2.1 Means of operation of
mechanical parts
8.4.2.2 Force of operation of
mechanical parts
8.4.3 Keys, tickets and fare cards

Not applicableNot applicableNot applicable

8.5 Tactile indication of speech mode Not applicable

Chapter 9: Web (see WCAG 2.x section)
Notes:
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Chapter 10: Non-Web Software
Notes:

Criteria

Conformance Level

Remarks and Explanations

10.0 General (informative)
10.1.1.1 through 10.4.1.3
10.5 Caption positioning
10.6 Audio description timing

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See WCAG 2.x section
Supports
Supports

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See information in WCAG 2.x section

Conformance Level

Remarks and Explanations

Chapter 11: Software
Notes:

Criteria

11.0 General (informative)
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11.1.1.1 through 11.4.1.3
See WCAG 2.x section
11.5 Interoperability with assistive Heading cell – no response required
technology
11.5.1 Closed functionality
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11.5.2 Accessibility services
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11.5.2.1 Platform accessibility
See 11.5.2.5 through 11.5.2.17
service support for software thatprovides a user interface
11.5.2.2 Platform accessibility
See 11.5.2.5 through 11.5.2.17
service support for assistive
technologies
11.5.2.3 Use of accessibility
Supports
services
11.5.2.4 Assistive technology
Supports
11.5.2.5 Object information
Supports
11.5.2.6 Row, column, and headers Supports
11.5.2.7 Values
Supports
11.5.2.8 Label relationships
Supports
11.5.2.9 Parent-child relationships Supports
11.5.2.10 Text
Supports
11.5.2.11 List of available actions Supports
11.5.2.12 Execution of available
Supports
actions
11.5.2.13 Tracking of focus andSupports
selection attributes
11.5.2.14 Modification of focus and Supports
selection attributes
11.5.2.15 Change notification
Supports
11.5.2.16 Modifications of states Supports
and properties
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See information in WCAG 2.x section
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See information in 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.17 Modifications of values Supports
and text
11.6 Documented accessibility
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11.6.1 User control of accessibility Supports
features11.6.2 No disruption of accessibility Supports
features11.7 User preferences
Supports
11.8 Authoring tools
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11.8.1 Content technology
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11.8.2 Accessible content creation See WCAG 2.x section(If not authoring tool, enter “NotApplicable”)
11.8.3 Preservation of accessibility Supports
information in transformations
11.8.4 Repair assistance
Supports
11.8.5 Templates
Supports

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See information in WCAG 2.x section

Chapter 12: Documentation and Support Services
Notes:

Criteria

Conformance Level

Remarks and Explanations

12.1 Product documentation

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12.1.1 Accessibility andcompatibility features
12.1.2 Accessible documentation

Supports
See WCAG 2.x section

12.2 Support Services
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12.2.2 Information on accessibility Supports
and compatibility features
12.2.3 Effective communication
Supports
12.2.4 Accessible documentation See WCAG 2.x section

See information in WCAG 2.x section
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See information in WCAG 2.x section

Chapter 13: ICT Providing Relay or Emergency Service Access
Notes:

Criteria

Conformance Level

Remarks and Explanations

13.1 Relay services requirements
13.1.2 Text relay services

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Not applicable

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13.1.3 Sign relay services

Not applicable

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13.1.4 Lip-reading relay services

Not applicable

13.1.5 Captioned telephony services Not applicable
13.1.6 Speech to speech relay
services
13.2 Access to relay services

Not applicable

13.3 Access to emergency services

Not applicableNot applicable

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