Information for those injured in fire or other disasters

We offer our deepest sympathy in this unexpected disaster.
We hope that you do not lose heart, and we are wishing foryour swift recovery.
This document is a collection of information related to theprocesses and procedures for support for those injured in fire orsimilar disasters, so we hope that it will be of use to you.
Please be advised that this is does not serve as an exhaustive
list for all cases.

For further information, please inquire with the department in charge.
Updated April 2021

YONEZAWA CITY

Citizen’s Environment Department
Disaster Prevention and Crisis Management Division
Crisis Management Desk
TEL: 0238-22-5111 (ext. 3401 or 3402)

１

Types of Support for Injured Persons

Type
Description
Solatium and/orIf, due to disaster (excluding deliberate
condolence money acts or those caused by negligence), a(Yonezawa City)
house is completely burned, completelydestroyed, eroded, sunken in, partiallyburned, partially destroyed, partially eroded,
partially sunken in, or received damage due
to a flood, a household may be supplied witha solatium. The amount of money will
depend on the damage and the type ofhousehold（single or multiple people）.
Also, in the case of death due to adisaster （excluding deliberate acts or thosecaused by negligence) the surviving family
will receive condolence money in theamount of \150,000 for each deceased
person.
Solatium and/orIf, due to a disaster (excluding deliberate
condolence money acts or those caused by negligence), a(Japan Red Cross house is completely burned, completely
destroyed, eroded, sunken in, partiallyAssociation）
burned, partially destroyed, partially eroded,
partially sunken in, or received damage due
to a flood, in response to this a household
may be supplied with a solatium. The
amount of money will depend on thedamage and the type of household.
Also, in the case of death caused by adisaster （excluding deliberate acts or thosecaused by negligence)the surviving family
will receive condolence money in theamount of \200,000 for each deceased
person.
Disaster Relief
If, due to a disaster (excluding deliberate
Supplies
acts or those caused by negligence), a
house is completely burned, completely
destroyed, eroded, sunken in, partiallyburned, partially destroyed, partially eroded,partially sunken in, or received damage due
to a flood, a household may be supplied withdisaster
reliefsupplies （ blankets,emergency kit（daily necessities）） fromthe Japan Red Cross Association.

For Inquiries
Social Welfare Dept.
(General Affairs,Head of Planning)

Social Welfare Dept.
(Japan Red Cross,Yonezawa Area)

Social Welfare Dept.
（Japan Red Cross,Yonezawa Area）

Move into
designated cityowned housing

TemporaryOccupancy ofdesignated cityowned housing

Production of adisaster certificate（In case of fire）
Production of adisaster certificate（In case ofnatural disaster）
Production of andamage certificate(In case of anatural disaster)２

Those who lost their homes due to adisaster are eligible to live incity-owned housing without publicappeal.
However, one must first satisfy thequalifications set for living in city-ownedhousing.
If you have difficulty securing a home on
your own, anyone may make a temporary
residence in city-owned housing (as long as
there is a vacancy).
・ Must apply for occupancy within 2
weeks of the incident
・Residency period is for up to one month
A disaster certificate can be issued for thepurpose of application for fire insurance
premiums, tax deductions, etc.
If your home has been damaged due toan earthquake or a flood, a disastercertificate can be issued for the purpose ofinsurance premiums, tax deductions, etc.
If your home or store has been damaged
in an earthquake or a flood, a damage
certificate can be issued for the purpose ofinsurance premiums or disaster waste
disposal.

Building and Housing
Dept.
(Housing GuidanceDesk）

Building and HousingDept.
(Housing GuidanceDesk）

Yonezawa Fire Dept.

Taxation Dept.
（Head of Housing）

Disaster Prevention
and CrisisManagement Dept.
(Crisis ManagementDesk)

Types of Documents and Proceedings for (Re-) Production

Type
Seal Registration

MyNumber(IndividualNumber) Card
SpecialPermanentResident
Certificate
National Insurance
Card

Description
For Inquiries
If either the seal registration or the Citizen’s Department
registered seal itself is lost or burned, theseal registrations up until then will berepealed, and a new seal will be issued
upon application.
If your MyNumber card or notice card is Citizen’s Department
lost or burned, a new one will be issued.
If your special permanent resident Citizen’s Department
certificate is lost or burned, a new one will
be issued upon application.
Citizen’s Department,○National Health Insurance Card
○Advanced Elderly Medical Insurance Card Insurance andA new one will be created upon Pension Divisionapplication, given the presence of anotherform of identification （ such as aPension bookand/or pension
certificate

Medical Record
Book (for disabledpersons)Long-term Care
Insurance Card
Burden Division
Certificate
Burden CeilingamountRegistration
Maternity Record
BookPregnancy HealthExam Certificate
Driver’s License

MyNumber card, driver’s license or otherphoto ID ） . If your card has beencorrupted or soiled, please bring it withyou.
○HealthInsurance/MutualAidAssociation/Other Employee Insurance⇒Please refer to your employer○Pension Book
《 Members of the national pensionsystem》⇒You can apply for reissue at the CityHall.
ID（ MyNumber card, driver’s license,insurance card, etc.）will be checked.
《Welfare pension・Mutual Aid pension
members》⇒Please apply for reissue through youremployer.
○Pension certificate: Apply through thepension office.
If it is lost or damaged, it can be replaced
upon submission of application.
These can be reissued upon submissionof application with your personal seal. ID(such as national insurance card or driver’slicense) will be checked.

Can be reissued upon application（However, only a portion of the information
may be recorded）.
Can be reissued upon application.

Insurance andPension Division,
Yonezawa OfficeSocial Welfare
Division
Elderly Welfare
Division（Nursing CareAuthorization BenefitsSection）

Health Division（Maternal HealthDesk）
Health Division（Health PlanningDesk）
Can be reissued upon application.
Yonezawa Police
1 Another form of ID （ insurance card, Department
passport, bank book, etc. ） will be Phone 0238-26-0110
Yamagata
required.
2 ３x２.４cm picture taken in the last 6 Transportation Safety
Centermonths is also required
Phone 023-655-2150
3 Fee: \3500
For more details, please contact theYonezawa Police Department or theYamagata Transportation Safety Center.

３

Reduction of and Exemption from Taxes・Insurance Fees・HiringFees・Handling Charges
Item
Description
Reduction/Exemption
If your home or household goods werefrom National Health damaged due to natural disaster、you may
Insurance Fees
be eligible for exemption or reduction foryour National Health Insurance Fees uponapplication.
Reduction/Exemption
If your home or household goods werefrom prefectural or
damaged due to natural disaster, you may
city taxes
be eligible for exemption from or reduction ofprefectural or city taxes upon application.
Reduction/Exemption
If your land, home, and/or otherfrom property taxes
depreciable assets have been damaged
due to a natural disaster, you may beeligible for reduction/exemption fromproperty taxes upon application.
Reduction/ExemptionYoumaybeeligibleforfrom National
reduction/exemption from National Pension
Pension Insurance
Insurance Fees based on the amount offees
damage.
Reduction/Exemption
If your home and/or shop was damaged
from child-care or
due to fire, wind and rain, or an earthquake,after school care
you may be eligible for reduction or
fees
exemption from child-care or after school
care fees.
Water Bills
In the case that water is still running, you
may be eligible for reduction or exemption
from water bills upon application.

For Inquiries
Tax Division（Tax SystemDesk）
Tax Division（Municipal TaxDesk）
Tax Division（LandDesk/HousingDesk）
Insurance andPension DivisionChild-raising
Support Division(Support Desk)

Office ofOperations（Internal AffairsDesk）
Postponement ofIf you are unable to pay city taxes due to a Tax Collection
City Tax Collection
natural disaster, you may be eligible for Divisionpartial payment or postponement uponapplication.
Reduction/Exemption
Youmaybeeligible
for Consumer andfrom Trash Collection exemption/reduction of the processing fees EnvironmentalFeesfor trash created in a natural disaster Protection Division（remains of a house damaged in a natural （Rubbishdisaster or bulky rubbish items ） that is Collection Desk）
collected and processed by the Okitama
Administrative Association Chiyoda CleanCenter.
For the target of the reduction/exemption
and application process, please inquire
beforehand.

４

Process for Public Services

Item
Phone (if you haveNTT)

Gas
Electricity

Post Office

Description
Please let us know what conditions (fire,earthquake, other disaster) you were met
with and what kind of proceedings youwould like to undertake.
For companies other than NTT, pleaserefer to your phone service provider.
Please consult your contacted supplier inregards to propane gas.
Consult your electricity supplier.
If you need fixing or repairs for yourelectrical wiring, please consult andelectrician.
You can have mail addressed to your oldaddress sent to a new address for free (forone year) if you submit a change of address
notification to your nearest post office.

For Inquiries
NTT(Defective PhoneReception)

Phone116
Cell Phone 0120-116116