SUCCESS STORY
Automotive Manufacturer
Industry• AutomotiveSolutions• OpenText Axcelerate

Services• OpenText Recon Investigations

Results
Outsourced internal
investigation with OpenText’s
end-to-end solution
Reduced costs and improved
efficiency with enhanced
document analysis and review
Accelerated time to results withseamless workflow
Enabled swift and confidential
decision-making to support legal
investigation

Automotive manufacturer fast
tracks eDiscovery with OpenText
investigation solution

Global automaker outsources digital investigations to OpenText Recon
Investigations service for fast, secure, and cost-effective results“From our first contact with OpenText, it was absolutely
clear that was the way to go. We had the confidence
that OpenText offered the solutions and the expertiseto handle this on our behalf. It simply wasn’t possible
to review and investigate everything on our own,
not while the daily work also has to be done. WithOpenText Recon Investigations service, we had
specialists working for us, with no time delays, anda solution that would give us full transparency.”
Legal Team Member
Automotive Manufacturer

Automotive manufacturer fast tracks eDiscovery with OpenText investigation solution

From accounting fraud to unauthorized access to data,
organizations face a range of insider threats that must behandled quickly and carefully. However, many companies lack theresources and specialized knowledge to discover digital facts that
may be hidden within huge volumes of data. Recently, when a large
automotive manufacturer identified the possibility of a network
intrusion, the company sought outside expertise to conduct a swift
and thorough investigation.

Digital sleuthing to uncover the facts
During a recent restructuring at a large automaker, concerns wereraised about the company’s past connection with a workers’organization. To determine whether any network intrusion hadoccurred, the company needed to conduct a thorough internal
investigation, which included reviewing massive volumes of email
and correspondence between different departments of the company
to confirm suspicions and/or to uncover entanglements.
One of the automaker’s trusted outside legal advisors recommended
that they look into OpenText Axcelerate™ which features advanced
analytics, machine learning, and automation to provide electronicdiscovery, document review, and investigative capabilities. Thesolution seemed ideal; but the company did not have the necessary
bandwidth and, above all, did not have enough time to leverage theAxcelerate solution on their own.

It was decided that fully outsourcing the investigation to OpenText’s
Recon Investigations team would be the most effective approach.
A member of the automotive manufacturer’s legal department
explained, “From our first contact with OpenText, it was absolutely
clear that was the way to go. We had the confidence that OpenText
offered the solutions and the expertise to handle this on ourbehalf.” They added, “It simply wasn’t possible to review andinvestigate everything on our own, not while the daily work also
has to be done. With OpenText Recon Investigations service, we
had specialists working for us, with no time delays, and a solutionthat would give us full transparency.”
The OpenText Recon Investigations service offers end-to-end
investigations led by a team experienced in unstructured datainterrogation, to help companies find the facts in all types of matters,
including internal investigations, litigation assessments, and complianceand regulatory investigations. Utilizing specialized data tools andworkflows, the team quickly locates the facts and gains insights into
data patterns, gaps, and relationships, in a fraction of the time andcost of a traditional eDiscovery review.

“We were under significant time pressure. It was so valuable tohave in OpenText a partner who was very quick and very efficientand could deliver a report that we could use to proceed.”
Legal Team Member
Automotive Manufacturer

Automotive manufacturer fast tracks eDiscovery with OpenText investigation solution

Rapid insight and actionable intelligence
The OpenText investigations service provided the automaker with
an efficient, secure, and cost-effective solution. In particular, the time
saved by outsourcing the investigation was critical as the company
faced pressure to quickly uncover the facts that would support
the filing of one or possibly more criminal charges. The OpenText
Recon experts leveraged the Axcelerate document review andanalysis platform to accelerate and automate the review process—saving costs and finding relevant data sooner. One legal membercommented, “We were under significant time pressure. It wasso valuable to have in OpenText a partner who was very quick
and very efficient and could deliver a report that we could use
to proceed in the matter.”In addition, the cost savings related to engaging OpenText weresignificant. With OpenText’s end-to-end capabilities, the autocompany did not require additional support from other vendors orface hefty billable hours from law firms. OpenText managed andexecuted all elements of the investigation, eliminating inefficiencies
and the cost of multiple vendors and technology.
Internal security was a concern during the investigation, but OpenText
provided a layer of confidentiality that circumvented any concernsof trust internally. The team quickly located pertinent documentsthat provided insight into the facts. By using advanced analytics,
technology-assisted review based on continuous learning, andcontextual diversity algorithms, they uncovered unknown details
and documents.

Once the investigation was complete, the facts were delivered in acomprehensive OpenText Recon Intel report that provided answers
to the matter in question, a timeline of pivotal events, key actors, andhyperlinks to the relevant documents. The findings in the report weregiven to the police and state prosecutor, which led to questioning of
the suspects in the case.

A trusted partner for the futureWith the swift and effective outcome of the investigation, the automaker
did not hesitate to engage OpenText Recon Investigations service
a second time when another situation arose that required an internalinvestigation. Based on these successes, the company plans to rely
on OpenText as a partner for any future investigatory needs.

About OpenText
OpenText, The Information Company,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information aboutOpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
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18740 | 08/21