Central Pacific College
Conversation Program (CP)Student Handbook
Welcome to Central Pacific College!

Our Vision
To transform people's lives through English language learning forself-realization.
Our Mission
To provide high-quality English language teaching for multiculturalcommunication among all learners.

Central Pacific College
1221 Kapiolani Blvd, Suite 740
Honolulu, Hawaii 96814
info@cpchawaii.edu
Phone: (808) 791-7800
Fax: (808) 791-7804
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Table of Contents
Central Pacific College 2022-2023 Overarching Goals……………………………………………………………..…….…..3
CPC Principle of Ethics…………………………………………………………………………..……………….……….…..3
Conversation Program…………………………………………………………………………………..…………………..….4
Can-do Goals per Level………………………………………………………………………………..…………………..…...5
Making Satisfactory Academic Progress Policy…………………………………………………………………………….....6
Assessment and Evaluation………………………………………………………………………………………………..…...6
Daily Student Participation………………………………………………………………………………………………..…...6
Homework………………………………………………………………………………………………………………..…….7
Weekly Assessments……………………………………………………………………………………………………..…….7
Exit Surveys……………………………………………………………………………………………………………..……..9Completing a Level Using the Modular System…………………………………………………………………………..…..9Achievement Test…………………………………………………………………………………………………………..…10
Certificate of Completion………………………………………………………………………………………………….….10
CP Grading and Advancement……………………………………………………………………………………………...…11
Bilevel or Multilevel Classes at CPC……………………………..……………….…….…….…….………………..…...…11
AttendancePolicy……………………………………………………………………..…………………………………....….12
One-on-one Meetings with Instructors………………………………………………………………………………....……..12
Changing Class Levels for New Students………………………………………………………………………………....….13
Changing Class Levels for Continuing Students………………………………………………………………………..…....13
Changing Class Times………………………………………………………………..…………………………………....…13
Leave of Absence Policy……….……………………………………………………………..………………………….…..13
Vacation (LOA)……………..………………………………………………………………………….……………....……..14
Medical/Family Emergency/Service Leave of Absence ……………………………………….………………………....….14
Other CPC Programs…..…………………………………………………………………………………….……………….14
Immigration Information…………………………………………………………………………………………..……........15
Student Code of Conduct ………………………………………………………………………………………………....….15
I-20 Meetings………………………………………………………………………………………………………..………..16
Requesting to View Information from Student File………..………………………………………………………....………16
Dismissal Policy…………………………………………………………………………………………………….………..16
Attendance…….………………………………………..………………………………………………………………….…16
Participation and Homework………..…………………………………………………………………………………..……17
Respect………………………………………………………………………………………………………………....……..17
English Only………….…………………………………………………………………..…………………………………..17
Course Materials………..……………………………………………………………………….…………………………....17
Copying Materials……………………………………………………………………………………….………………....…17
Cheating and Plagiarism……………………………………………………………………………………………………...17
Cleanliness……………………………………………………………………………………………………………...…… 17
Cell Phones………………………………………………………………………………………..……………………….…17
Smoking……………..…………………………………………………………………………………………………....…..17
Belongings…………………..………………………………………………………………………………………….…….17
Bulletin Board…………………………………………………………………………………………………………...……18
Food and Drink……………..……………………………………..……………………………………………………….…18
Extending Course of Study……………………………………………………………………………………………..…….18
Transcripts and Academic Record………………………………….……………………………………………………..….18
Certificates…………………………………………………………………………………………………………………....18
Children Policy (Students with Children)……………………………………………………………………………...…….18
Natural Disasters……………..………………………………………………………………………………………...…….18
Refund and Cancellation Policy………………………..……….……………………………………………………....……18
Late Payments……………………………………………...……………………………………………………………..….18
Student Complaint Policy and Procedure………………….………………………………………………………....………19
Financial Aid…………………………………………………………..………………………………………………..……20
Job Placement Assistance……………..……………………………………………………………………………………...20
Student Safety Tips…………….……………………………………………………………………………………….…….20
Emergency Contact Information……………………………………………………………………………………………...20
Addendum for IDL Programs………………………………………………………………………………………………...21
Appendix………………………………………………………..………………………………………………………….....222

Central Pacific College 2022-2023 School Goals
A. To provide high quality English-language educational programs at reasonably competitive prices.
B. To familiarize English language learners with a recognized framework of linguistic skills known as the Global
Scale of English (GSE) so that they can take control of their learning at an individual pace in a program at CPC.
C. To empower English language learners with strategic communicative skills for academic, professional, or
personal purposes.
D. To diversify our student population through increased efforts to recruit English language learners from various
learning backgrounds and academic purposes.
E. To provide English language learners with qualified instructors who have the education, training and teachingexperience to develop, guide, enhance, and assess students' language and cultural competence.
F. To provide English language learners with activities to practice English and become aware of local celebrations,traditions, and attractions.

CPC Principles of Ethics*Adapted from the ACCET PRINCIPLES OF ETHICS• Integrity is a central, indispensable, and defining characteristic of Central Pacific College. It is demonstrated by
striving to uphold the following principles of professional ethics:• To provide programs of study that are educationally sound, up to date, of high quality and integrity, and visibly
effective.
• To prevent and do not tolerate discrimination on the basis of age, race, ethnic origin, gender, sexual orientation, or
religion.
• To maintain fair, ethical, and clear advertising, admission, and enrollment campaigns by accurately representing theinstitution and its services to all people.
• To provide effective student services that recognize individual differences and promote high student retention,
enrollment completion, and personal success.
• To demonstrate the benefits of Central Pacific College educational language programs through satisfied students.
• To ensure proper and ethical administration of all financial aspects of the institution.
• To embrace voluntary self-regulation through an accreditation process supervised by ACCET.
• To demonstrate a commitment to the people of Hawaii by promoting local community involvement and outings in
Honolulu.
• To increase the effectiveness of Central Pacific College educational programs by providing essential intercultural
skills to support students' cultural adaptation.
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Conversation Program (CP) 24 months in total
The Conversation Program (CP) is an eighteen-hour per week program for international students who have an F-1
student visa. This four-level program enhances students' fluency and conversational/public speaking skills. Classes
are Monday to Thursday (four lessons per day).
The four levels are Level A Conversation and Drills, Level B Conversation and Confidence, Level C Conversation
and Fluency, and Level D Business Conversation. Many students begin at different levels and stay for different
numbers of weeks. Therefore, everybody's time of study varies. If you make faster progress, you can take an
Achievement Test to move up faster. Students may be enrolled at CPC for a maximum of three years regardless of the
programs that they take.
Prerequisites: Eligibility for the Corresponding Level (Cut Score and GSE Ranges) based on the Chart below.
Conversation Program

Level A
Conversation and Drills
Level B
Conversation and Confidence
Level C
Conversation and Fluency
Level DBusiness Conversation

Multiple Choice
Cut Scores / (2 skills and grammar)
Form A/B/C
0-29

GSE Ranges for
CPC Levels(2 skills)
10-30

CEFR Equivalency(2 skills and domains)

30-59

10-55

A1-B1

60-79

50-85

B1-C1

80-100

60-85

B2-C2

A1

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Many students begin at different levels and stay for varying numbers of weeks. Therefore, everybody's time of
study varies. If you make faster progress, you can take an Achievement Test to move up faster. Students may beenrolled at CPC for a maximum of three years (This excludes vacations and LOA periods) regardless of the programs
that they take.
If a student needs more time to make progress, they can repeat a full level once to get a better grade or to be more
confident. If the student needs to repeat a level twice, CPC needs the student to be on probation.

Conversation Program Can-do Goals per Level
Each level has specific performance goals that students should meet. These are benchmarks that will allow them to be
successful oral communicators in a private or public setting.

Level A Conversation and Drills for True Beginners and Beginner Speakers(432 hours / 24 weeks / 6 modules)
This level familiarizes learners with new sounds, simple vocabulary, and intonation patterns in common phrases inEnglish.
Listening: Students can understand basic questions about personal details if addressed slowly and clearly.
Speaking: Students can ask and answer simple questions about things they have in a limited way.

Level B Conversation and Confidence for Beginner to Low Intermediate Speakers(432 hours / 24 weeks / 6 modules)
This level provides learners with the confidence needed to participate in spontaneous English conversation.
Listening: Students can follow simple, everyday transactions [interactions] if carried out slowly and clearly.
Speaking: Students can use brief, everyday expressions to describe wants and needs, and request information.

Level C Conversation and Fluency for Intermediate to Advanced Speakers(432 hours / 24 weeks / 6 modules)
This level prepares learners to gain speaking fluency by increasing the use of idioms and the mastery of pronunciation
in English.
Listening Benchmarks
Students can recognize a speaker's feelings or attitude in linguistically complex speech.
Students can infer meaning, opinion, attitude, etc. in fast-paced conversations between fluent speakers.
Students can understand the details in a linguistically complex audio recording.
Students can understand the details of extended and linguistically complex talks on a range of political, environmental,
and social issues.
Students can recognize a wide range of idiomatic expressions and colloquialisms, appreciating register shifts.
Speaking Benchmarks
Students can use a wide range of persuasive techniques in presentations and discussions to encourage others to take acourse of action.
Students can join a conversation already in progress between fluent speakers on complex topics.
Students can manage the participants in a fast-moving discussion to keep it on course.
Students can tell a detailed anecdote using linguistically complex language.
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Students can summarize group discussions on a wide range of linguistically complex topics.

Level D Business Conversation for Low Advanced to Proficient Speakers(432 hours / 24 weeks / 6 modules)
This level emphasizes the use of business English (vocabulary/idioms in professional or personal purposes.
Listening: Students can distinguish facts from opinions in a simple [conversation], presentation, or lecture.
Speaking: Students can explain the main points in an idea or problem with reasonable precision.

Making Satisfactory Academic Progress Policy (CP)To comply with their F1 Visa guidelines, students must adhere to the following:
1. Maintain a cumulative GPA of 80% (3.0). to make adequate academic progress. To pass a level students withgrades between 75% and 80% move up to the next higher level if their instructors recommend that they are ready.
2. Attend 80% (or higher) of classes per term and cumulatively across all terms (see Attendance Policy).
Students who fail to achieve the minimum cumulative GPA necessary to move to the next academic level will be
notified of their failure. They must retake from one to four modules (repeat the level). The student meets with the
Director of Studies before starting the module to work on a study plan that will enable the said student to makesatisfactory progress. Students who fail to make progress above 80% a third time will be dismissed from CPC.
Students can take the achievement test to move up a level at the end or beginning of each module if they wish to
do that. They need to schedule the test in advance.

Assessment and Evaluation (CP)Each term, both instructors meet individually with all CP students to discuss their personalized learning plan for
5 minutes during the first weeks and after the midterm (weeks 6 or 7).
CP students will receive their previous term grades at the beginning of the term, and a copy of the report will beplaced in their file.
Students will complete their weekly assessments usually on Fridays, take midterm and final tests, and complete
independent projects depending on the syllabus. For students who are unable to do their weekly assessments, theymust inform their instructors or the Director of Studies. Makeup assessments or exams will only be administered by
the instructor or Director of Studies to students who have a valid reason for missing their work (e.g., sickness, travel).
Proof must be provided to the academic staff before starting any makeup assignments (e.g., doctor's note, planetickets, etc.). Students who miss exams or weekly assessments without a valid excuse will be given a zero

Daily Student Participation
An important part of the learning process is participating in pair and group activities, asking questions, andcontributing your opinion on different discussion topics. For each class, EPP students are given an excellent (2), good(1), or no (0) participation grade.
Participation
Score
0
1

Scoring Guidelines● Student is absent.
● Student makes no effort to participate in class.
● Student makes an adequate amount of effort to participate in class by occasionallyengaging in class/pair discussions, asking questions, putting forth opinions on a given topic
and completing in class assignments/projects.
● Student uses English for an adequate amount (at least 50-60%) of class time.
62● Student makes a substantive effort to actively contribute to class and group discussions
by asking questions, putting forth opinions that engage other students to think critically, andcompleting in class assignments/projects.
● Homework for the day has to be presented at the beginning of the class.
● Student uses English for a large majority (at least 80%) of class time.

Homework
All EPP students must do daily homework to earn credit for their grades. If there is no homework assigned, allstudents can review what they studied in class and bring questions to the class. Your instructor will check whether you
did your homework or not. If you did, you get the homework point for the day. If there was no homework, theinstructors will ask you and confirm that you reviewed the previous class.

Weekly Assessments
All students will complete a Weekly Assessment. It is very important for the students to reflect on how they did
during the week. Instructors will choose two goals for that week that they want their students to focus on. The goals
are connected to the unit and set goals for the week (based on the syllabus). Then students will choose two things
they learned or improved on. They will also give examples using the item they learned. Based on how the instructor
thinks a student does on the goals and exemplifying what they’ve learned, will determine the score that a student gets(see criteria below the chart). Check your syllabus for more details.

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Weekly Assessment
Term: __________________
Name: _______________________Class/Instructor: _______________________

Date: __________________
Week: _________For Instructors only: Please type or write your two goals below for the week
Weekly Goal #1:
How did the student do?

____/25

Weekly Goal #2:
How did the student do?

____/25

Additional Comments (if any):
Instructions (for students): Please choose two (2) things you learned this week in class or improved on. Write what you
learned (or improved on) in complete sentences. Also, write at least 1 example for each thing you choose.
1. What did you learn?

For Instructor use only_____/25

For Instructor use only_____/25

2. What did you learn?

For Instructor use only Total: _____/1008Criteria
Grading for Instructor's Goals
Goal One

PointsBreak down:

Very well
Well
AlmostBarelyNeeds more time
Didn’t do/not present

25
20
15
10
5
0
/25
PointsVery well
Well
AlmostBarelyNeeds more time
Didn’t do/not present

25
20
15
10
5
0
/25

Total Points
Goal TwoBreak down:

Total Points

Exit Surveys
All completing students must take an exit survey before leaving CPC. The exit survey will allow the student toevaluate such areas as curriculum, instructors, facilities, student services, housing (if applicable), and administrative
staff. The office assistant will notify the completing student of the dates/times that are available for taking the exit
survey.

Completing a Level Using the Modular System
All students must complete a level (a minimum of six full modules=two terms) to move to the next level. Completinga level is defined as having completed all required coursework (six full modules), receiving a minimum GPA of 3.0,
and attending a minimum of 80% of scheduled class hours. The sequence of the modules might be different for each
student.

GSE Ranges Levels

Textbooks

Modules for Completion

A0-A1 10-30 Level A

Pronunciation Pairs
Longman Photo Dictionary of American English

69Speak Now 1
A1-B1 10-55

Level B

Pronunciation Pairs
Practice Makes Perfect: Beginner ESL Vocabulary
21st Century Communication 1: Listening, Speaking andCritical Thinking

6

B1-C1 50-85

Level C

Focus on Pronunciation 3
Idiom Adventure
21st Century Communication 2: Listening, Speaking andCritical Thinking

6

B2-C1 60-85

Level DBusiness Vocabulary in Use Intermediate/Advanced
Touchy Situations
Speak Business English Like an American

6

Examples of Student Schedule for Term Completion
To pass a level, follow one of the sequence of modules. These are examples for how you advance through a levelat CPC. At any moment, a student can take the Achievement Test to be placed into a higher level for the next module.
Pass = Complete the course level and moves up to the next course level
V = Vacation period (optional). Typically one Module.
Some possible sequences of three modules in a term:
1
2
3
4
5
6
Pass
2
3
4
5
6
1
Pass
3
4
5
6
1
2
Pass
4
5
6
1
2
3
Pass
5
6
1
2
3
4
Pass
6
1
2
3
4
5
Pass
1
2
3
4
5
V
6
Pass
1
2
3
4
V
5
6
Pass
1
2
3
V
4
5
6
Pass
1
2
V
4
4
5
6
Pass
1
V
2
3
4
5
6
Pass
V
1
2
3
4
5
6
Pass
Other possibilities can be discussed on a one-on-one basis if students would prefer to repeat a module or a term.

Achievement Test
Students can take the Achievement Test at any time in an effort to move up a level. CPC encourages students whoare interested in moving up, to take the Achievement Test. If you are interested in taking the Achievement Test,
please schedule an appointment with the Director of Studies.

Certificate of Completion
After students complete their course of study they have the ability to request a certificate of completion for the
program they have completed. A Certificate of Completion is only given upon request and may have a $5 printing
fee. Digital copies are available at no cost to the student.
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CP Grading and Advancement
Students will be graded in different areas: Attendance, Participation, Weekly Assessments, Midterm and Final
Exams, as well as projects. Adequate progress through each level requires the students to achieve a cumulative GPAof 3.0 or 80%. Students who fail to achieve a cumulative level GPA of 3.0 (80%) will be notified by the Director ofStudies of their failure to adequately complete the level. They have the opportunity to repeat a number of modules or
the level.
A failed level may be repeated a maximum of two times with the approval of the Director of Studies as well as an
academic difficulty form from the student. If the student needs to repeat for a third time, they must complete anotheracademic difficulty form. The Director of studies will then collect difficulty forms from their instructors as well as
meet with the student to devise a study plan to ensure that the student makes progress towards the next level. Students
who fail to make progress a third time will be automatically dismissed from CPC.
Also, there might be an event in which students feel they want to move up, but their instructor thinks it’s best forthem to repeat. In that event the instructor can fill out a difficulty form and their opinion and form, if valid, will takeprecedence.
Grading criteria% of grade

Course grade

GPA

Daily Participation

20 %A (90-100)

4.0

Homework5%

B (80-89)

3.0

Weekly Assessments

20 %C (70-79)

2.0

Midterm Exam

25 %

D (60 & below)

1.0

Final Exam

25 %Weekly/Term Project5%

In some cases when the number of students makes it hard to open a class per each level, all students can be placedin bilevel or multilevel classes. CPC will monitor and track their individual progress towards their level goals. In thatway, all the students can maintain their responsibilities as F1 students.

Bilevel or Multilevel Classes at CPC
Instruction to reach your level Can-do Goals
At times classes may have a combination of suitable levels with the same instructor covering the same content.
The instructor is trained to provide content and language skills that can be covered in a multilevel setting. Withinthese classes, students will be assessed on the Can-Do goals according to their English proficiency levels. Whenlevels are combined the textbooks provided to such groups of students will be the mutually acceptable textbook foreach level (e.g. True Beginner & Beginner combination level using Focus on Grammar 1 or Advanced andProficiency levels using Focus on Grammar 5A).
In cases when levels are combined, students will have their weekly assessments, projects, and exams correlatewith the objectives or can-do goals of their unique level. Day-to-day activities and homework assignments may be thesame or similar depending on students’ level. The instructor will use their evaluative skills to determine the abilitiesof the student to complete such assignments. Instructors may also divide up pair or group work or projects by levels,or they may choose to combine individuals based on levels. This is up to the instructor’s discretion. The instructor
will meet with students individually to discuss independent can-do goes to help aid
Classes are usually combined to provide students with enough peer classmates to have an adequate amount ofpeer interaction, communication, and attention so that CPC may fulfill its vision in providing a space for multiculturalcommunication among all of its learners.
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Attendance Policy
All students must attend all classes so that they can make adequate progress (a minimum of 80% cumulative
attendance per term and across all quarters for VISA purposes). Please refer to the example below for information on
maintaining student status.
Instructors will take attendance at the start of every class, and will follow the below guidelines:● 9:00-9:05: Present● 9:06-9:10: Tardy/Late (Being late three times counts as one absence ).
● 9:10 < : Absent (for SEVP and ACCET compliance). You can still attend class; however, thegradebook will be recorded as absent.
Students who leave their classroom for twenty-five minutes or more or leave class twenty-five minutes or earlier
will be marked as absent for the entire class (unless they have a medical reason or emergency).
● Students will not be allowed to enter class twenty-five minutes after it has started.
● Students who have accumulated ten consecutive days of absences with no proof or excuse notice willautomatically have their I-20 terminated.
● Students who accumulate more than the maximum number of absence hours allowed per class will have their
I-20 terminated and will have to leave the United States immediately.
● For students who extend their program in the middle of the term, the number of absences allowed will berecalculated from the point of extension.

Student A

Student B

Enrollment
dates:

4/6/2020 – 6/25/2020

Enrollment
dates:

4/6/2020 – 4/30/2020

Total # of classhours (excluding
holidays):

Class #1: 46hours
Class #2: 46 hours
Class #3: 92 hours

Total # of classhours(excluding
holidays):

Class #1: 16 hours
Class #2: 16 hours
Class #3: 32 hours

Maximum # ofabsence hours
allowed:Class #1: 9.2 hours
Class #2: 9.2 hours
Class #3: 18.4 hours

Maximum # ofabsence hours
allowed:Class #1: 3.2 hours
Class #2: 3.2 hours
Class #3: 6.4 hours

For Example, Student A:
Original enrollment dates: 4/6/2020 – 6/25/2020
Class hours: Class #1 (46) + Class #2 (46) + Class #3 (92) = 184 total class hours
Max. absence hours allowed: Class #1 = 9.2 hours; Class #2 = 9.2 hours; Class #3 = 18.4 hours
Dates of extension: 7/6/2020 – 7/16/2020
Class hours: Class #1 (8) + Class #2 (8) + Class #3 (16) = 32 total class hours
Max. absence hours allowed: Class #1 = 1.6 hours; Class #2 = 1.6 hours ; Class #3 = 3.2 hours

One-on-one Meetings with Instructors
Twice a term (beginning and middle) via email students are notified that they can meet with their instructors (atany time) to discuss their academic goals and tips to help them with specific skills they feel may be weaker than others.
Students can also discuss how they feel about the class or anything else having to do with their English learning. Thesemeetings are about 5 minutes. We want students to leave feeling that the meeting benefited them in some way. We also
12know learners need to discuss at their own pace. For those reasons the meeting is voluntary. Alongside that, students
are told during their orientation about these meetings. In addition, you will have an Individual Consultation Meetingwith the Director of Studies to discuss any questions or concerns you may have about programs, classes, or your visa
status.

Changing Class Levels for New Students● Incoming students who receive a placement score, putting them between levels (for example, High
Beginner and Low Intermediate) can start in either level depending on their level of confidence or where theirobjective (and in some cases their speaking tests) fall.
● If they feel that the level is too challenging, they may request to move to a lower level within the firstweek of class or vice versa. The Director of Studies will review their placement test scores.
● Students who have achieved a 'solid' placement test score (for example, an average rating equivalent
to Low Intermediate) and their instructors confirm that the students are placed correctly will be advised toremain in the level and to consult with the instructors for additional assistance and to increase theirself-confidence.

Changing Class Levels for Continuing Students● CP continuing students may ask their current instructor permission to change levels during the first or
last week of each module. The current instructor notifies the Director of Studies who consults with thestudent's previous instructors. At the instructors' recommendation or the students' initiative, all students cantake the Achievement Exam for the term they wish to skip one time each term. The student must receive ascore of 80% or higher to move up levels. Please check with the Director of Studies for further information.

Changing Class TimesStudents may change their class time from afternoon to morning and vice-versa, with the understanding that they
will also be changing their program (CP to EPP). They may only change their class time once per term.

Leave of Absence Policy
A leave of absence is defined by CPC as time away from studies. We categorize these absences as: Vacations or
personal leaves such as Medical, Family Emergency, or Service. If a student wishes to take a leave of absence but not
be terminated from CPC, the student must request the leave of absence in writing at least within the week before theirvacation start date (for those who wish to take vacation). For personal leaves a written request must still be submitted.
However, due to the unpredictability of the situation, students must notify CPC personnel when something comes up
and a request must be submitted (in person or through email) within 3 days of notification. Depending on the natureof the personal leave, CPC may consider extending when the student submits their request (e.g. severe medical
situations/illness). The student must sign and date the leave of absence request, specify the reason for the leave, andindicate the start and end dates of the leave. If a student takes a leave of absence without providing the required
documentation, the student will be terminated from CPC.
In any 12-month period, the Maximum Leave Of Absence Allowed is determined by the program a student is
enrolled in at the time of the leave of absence (as listed in the chart above). Note that these maximums only apply to
students enrolled in the full program (e.g., 36 weeks of TOEFL). A student enrolled under an F-1 visa may be granted
multiple leaves of absence for a maximum total period in accordance with: (a) the written leave of absence policy of
CPC; (b) the regulations of the Department of Homeland Security; and (c) sound educational and professional
practice.
If a leave of absence is 12 weeks or fewer, the student's previous records will be considered when calculating thecompletion of that particular program. If a leave of absence is more than 12 weeks, the student will be administeredanother placement test to ascertain proper placement, and the student will be treated as a new enrollment. Failure to
return to a student's course of study after an approved leave of absence will result in termination from the school. An
approved leave of absence may be extended for an additional period of time provided that the extension request meets13

all of the above requirements, and the total length of the leave of absence does not exceed a maximum limit of 50%
the program length.

Vacation (LOA)
In addition to the regularly scheduled holidays or breaks, a student, if qualified, may take a vacation lasting 4
weeks. To qualify for a vacation, a student must enroll for the next module AND must have completed a minimum of
4 modules prior to taking the vacation. When submitting the request for personal leave of absence, the student needs
to register another term.
Students also have the opportunity to take an 8 week or 12 week vacation (maximum is 12 weeks). This canhappen if a student does not choose to take vacation after their 4 module stint. For example, if a student completes 4
modules they can take a 4 week vacation. However, if a student is at CPC for 8 or more modules and does NOT takeany vacation during those 8 modules, they can choose to take an 8 week vacation as the other vacation weeks carryover to the next period. This is the same process for a 12 week vacation as well. So, a student can save all of theirvacation time over a period of 3-4 module blocks as long as they are enrolled in at least 13 modules (students mustcome back from vacation). Again, the maximum amount of weeks a student can accumulate is 12 weeks.

Medical/Family Emergency/Service Leave of AbsenceStudents may also take a leave of absence due to a documented health reason or family emergency.
Satisfactory documentation shall be from a verifiable source other than the student and can include a note from ahealth care provider, a military order, or a study abroad contract. A student will be permitted to take their leave ofabsence for the number of days specified by their medical provider in the leave of absence request. After these dates
have passed, the student will subsequently be required to resume their studies on the following day of class, as per the
CPC Academic Calendar.

Other CPC Programs
English Proficiency Program (EPP) 32 months in total
The English Proficiency Program (EPP) is an twenty-hour per week program for international students who
have an F-1 student visa. This program develops students' communicative skills and grammar to master the English
language for academic purposes. Classes are Monday through Friday (four lessons a day).

Short-Term English Program (STEP) 1 to 12 weeks
The Short-Term English Program (STEP) is a sixteen-hour per week program for temporary visitors who do nothold an F-1 student visa. This eight-level program mirrors the EPP and enhances the students' communicative skills
and grammar use. Classes are Monday through Thursday (four lessons per day).

TOEIC (Test of English for International Communication) 24 weeks
The TOEIC program is a twenty-hour per week program designed for students who have completed at least the
Low Intermediate level. This course provides students with an overview of the exam as well as the necessary
strategies and practice needed to successfully take the TOEIC exam.

TOEFL (Test of English as a Foreign Language) 24 weeks
The TOEFL program is a twenty-hour per week program designed for students who have completed at least the
Low Intermediate level. This course provides students with an overview of the exam as well as the necessary
strategies and practice needed to successfully take the TOEFL exam.

Club Keiki (Seasonal Program) 1-5 weeks
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The Club Keiki program is a seasonal children's program held during certain seasons throughout the year (e.g.
Summer, Spring or Winter). Children enrolled in this program are engaged in four hours of activities in the morningand two and a half hours of study in the afternoon. Students may enroll for one week in the spring, up to 2 weeks inthe winter and a maximum of five weeks in the summer.

Immigration Information
Legal Responsibilities of International Students
PLEASE BE ADVISED THAT REGULATIONS CAN CHANGE AT ANY TIME! FOR IMMEDIATEUPDATES, go to www.ice.gov
1. Your passport must be valid at all times. It can be renewed in the United States at your country's
embassy or consulate. See the administration for assistance.
2. You may only attend the school that is written on your I-20. If you entered the United States on aCentral Pacific College I-20, you must attend Central Pacific College until transfer to another institution isprocessed.
3. Your I-20 must remain current at all times. If your I-20 is near expiration, consult with the front desk
to apply for an extension.
4. You must be registered as a full-time student. Full-time is defined as more than 18 hours per week.
5. Working without employment authorization is illegal. Doing so can cause extreme difficulties andfinancial expense for legal fees.
6. Make photocopies of your I-20 and sections of your passport: i.e., pages with passport number, issued
date, expiration date, picture page, visa stamp page, and the I-94, and keep them in a safe place.
7. U.S. Customs & Immigration Enforcement (USICE) requires students to notify them of a change inaddress within ten days. Should you decide to move, pick up a change of address form at the reception desk,or you can download the form at http://www.uscis.gov/ar-11

Student Code of Conduct
Students are expected to follow these guidelines of appropriate student behavior. Students are also prohibitedfrom any of the conduct listed below. Depending on the severity of the violation, students will be subjected to thefollowing procedures:
If a student violates any of the rules, they will be subjected to the following:a. A verbal warning and counseling by the Director of Studies
b. An official written warning issued by the Director of Studies
c. Dismissal from school

Prohibited Conduct:
1. All forms of student academic dishonesty, including but not limited to cheating, fabrication, facilitating
academic dishonesty, and plagiarism.
2. Endangering, threatening, or causing physical harm to any member of the CPC community or to oneself,
causing reasonable apprehension of such harm or engaging in conduct or communications that a reasonable
a person would interpret it as a serious expression of intent to harm on or off CPC campus.
3. Violation of, or attempt to violate, other rules that may be adopted by the CPC.
4. Initiating, causing, or contributing to any false report, warning, or threat of fire, explosion, or otheremergency.
155. Failure to comply with the directions of CPC administration and teachers, including law enforcement or
security officers, acting in the good faith performance of their duties. This section is not intended to prohibit
the lawful assertion of an individual’s Fifth Amendment right against self incrimination.
6. Forgery, falsification, fabrication, unauthorized alteration of any documents related to CPC.
7. Unauthorized presence in or unauthorized use of CPC property, resources, or facilities.
8. Interfering with or disrupting CPC-sponsored activities, including but not limited to classroom related
activities, studying, teaching, out-of-class activities, or administration.
9. Misuse, theft, misappropriation, destruction, damage, or unauthorized use, access, or reproduction ofproperty, data, records, equipment or services belonging to CPC or belonging to another person or entity.
10. Unauthorized use, sale, possession or distribution of any alcohol.
11. Unauthorized use, sale, possession, or distribution of any controlled substance or illegal drug or possessionof drug paraphernalia that would violate the law.
12. Gambling.
13. Engaging in discriminatory activities, including harassment and retaliation, as prohibited by applicable law
or CPC policy, and any form of discrimination which is the unfair or prejudicial treatment of people andgroups based on characteristics such as race, nationality, gender, age or sexual orientation.
14. Sexual misconduct which includes but is not limited to:a) Sexual harassment – unwelcomed conduct verbal, written, or physical, that is sexual in naturethat creates an intimidating, hostile or offensive environmentb) Sexual violence – nonconcensual sexual intercourse or physical contact/assault, domestic
violence, or
stalkingc) Nonconsensual sexual contact – any touching, with any object by a person upon anotherperson, that iswithout consent.
15. Use, possession, display, or storage of any weapon, dangerous instrument, explosive material or device,torch or chemical.
16. Commission of any offense prohibited by state or federal law or local ordinance.
17. Smoking, the use of and the sale of tobacco products, and the use of smokeless tobacco products, including
all electronic smoking devices.

I-20 Meetings
Every term, EPP students with an F1 visa will meet with the Director of Studies to confirm the information on
their I-20 is up to date and discuss their academic status and future plans to study in the United States.

Requesting to View Information from Student File
Students may request access to information from their student file from the front desk staff.

Dismissal Policy
A student will be dismissed from school for the following violations:● Violation of the student code of conduct● Violation of the attendance policy● If they become a risk to students, teachers or staff

Attendance
CPC requires that international students attend twenty hours of class per week. Students must attend classes
every day and bring all relevant school materials (i.e., textbooks, writing utensils) every day. Instructors will takeattendance daily at the start of the class. Students must maintain at least 80% attendance per term and cumulatively
across all terms. Accumulating less than 80% attendance per term will result in a terminated I-20. Please see theAttendance Policy for more details.

16Participation and Homework
Active participation in class is assessed by regularly completing assignments, homework, midterm and final
exams, and projects. Your teachers will assess your participation daily, check your homework, and this will serve aspart of your total course grade.

Respect
Respectful and appropriate behavior is expected toward classmates, teachers, and staff. Bullying or harassment(physical/verbal) in class or on school premises towards anyone will not be tolerated. Students who are caught doing
so will be automatically dismissed from CPC and will have their I-20 terminated.

English Only
To enhance the students' learning experience while studying at CPC, all students are asked to follow theEnglish Only Policy:* Students must speak ONLY ENGLISH during class and in the lounge. Students must also sign an English
only Pledge while filling out their enrollment paperwork. .

Course Materials
All students are required to purchase at CPC and elsewhere, and to have the appropriate course materials readyin class.

Copying Materials
Students are not allowed to make copies of their textbooks or exams for themselves or their peers. Copying
textbooks (and other copyrighted material) is against the law. Any student caught copying material (or in possessionof copied material) is violating the Student Code of Conduct and will be subjected to the full range of consequences.

Cheating and Plagiarism
In American schools, there are strict rules about cheating and plagiarism that may be different in your homecountry:● Cheating includes giving or receiving answers on assignments and tests, submitting someone else's
work as your own, or using notes, books, or dictionaries for a test when these are prohibited.
● Plagiarism is copying from a book or other sources and submitting it as your work. Plagiarism or
cheating on exams will result in automatic dismissal from school.

Cleanliness
CPC wants its campus to look as clean as possible. All students must clean up any mess they have made anddispose of it properly. Please clean after yourself.

Cell Phones
Using a cell phone to make or receive phone calls, to text, and to surf the internet during class time isprohibited. If your phone has access to the internet, you may use it only for class related activities, such as
consulting a dictionary.

Smoking
It is illegal to smoke inside the building. It is also unlawful to smoke in front of the entrance to CPC.
Electronic cigarette smoking is banned from school property.

Belongings
Please take your belongings home every day. Do not leave them at CPC.
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Bulletin Board
It is your responsibility to stay informed. Please check the bulletin boards daily so you do not miss any
important announcements and activities. Please sign up for activities or follow posted rules.

Food and Drink
Students may drink tea, coffee, or water in the classroom. However, it is prohibited to eat in the school duringclass hours. Please eat in the lounge before or after classes or during breaks.

Extending Course of Study
To extend their course of study students need to fill out an Intention for Continuation/change of status Formand submit it within their last week before their last day of enrollment. The payment should also be received by theend of their old end date. Please inform the Office right away of any changes in your course of study.

Transcripts and Academic Records
Continuing students will receive an updated copy of their transcript when they move up a level. Once they haveleft CPC, students may request an additional copy of their transcripts or academic records from the admissions staff
in accordance with the Family Education Rights and Privacy Act (FERPA). Students can refer to §99.10, §99.11, and§99.12 of the FERPA for more information.

Certificates
EPP students who complete their intended program with a passing grade (cumulative GPA 3.0 or higher) andcumulative attendance of 80% may request a Certificate of Participation upon request after paying a fee. If they
complete the highest level in the program, they will be awarded a Certificate of Program Completion upon request. If
students shorten their original enrollment, they are not eligible for a certificate.

Children Policy (Students with Children)
Any CPC students who have children are allowed to bring them to CPC with previous authorization from the
Director of Studies/Managing Director. You must notify CPC ahead of time if you plan to bring your children to
CPC. You may bring your children to CPC if there is an emergency or situation when you have no other alternative.
CPC staff cannot supervise children while you are in class. Therefore, CPC is NOT responsible or liable foranything that may occur with your child(ren).

Natural Disasters
If CPC must cancel classes due to the possible danger of natural disasters or other unforeseen circumstances,classes will have to be canceled. In such an event, teachers and staff will be able to provide students with possible ways
to make up classwork on their own, but no makeup classes will be held for lost time.

Refund and Cancellation Policy
Students may request a refund at any time during the program. Students must cancel their enrollment before thestart of the program to receive a full refund. If a student is expelled from CPC, they may still receive a refund. Please
see the CPC refund and cancellation policy form located in the Appendix for more details.

Late Payments
New students:
Tuition payment must be submitted no later than the first day of classes. Students who fail to submit payment
by the deadline will be charged a $100 late fee and will not be able to attend classes. After the period, students must
pay their tuition fee in full along with the $100 late fee before they can attend classes.
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Continuing students:
Tuition payment must be submitted before the start of classes. Failure to pay by the deadline will result in a$100 late payment fee. If payment is not made before the first day of the extended period, the student will not be able
to attend classes until payment is submitted.

Student Complaint Policy and Procedure
Students who have questions/concerns or complaints about their classes or the program may consult directly with
their instructors. The students or instructors will be asked to fill out an Academic Difficulty Form. The instructor will
inform the Academic Program Assistant, the Senior Instructor or the Director of Studies immediately of thegrievance/concern/feedback. The Director of Studies will address the issue as needed. If the Director of Studies isunable to come to a satisfactory resolution, the Managing Director will be consulted and will assist making the final
decision.
Central Pacific College is recognized by the Accreditation Council for Continuing Education & Training(ACCET) as meeting and maintaining set standards of quality. It is the mutual goal of ACCET and CPC to ensure that
educational programs of quality are provided. When problems arise, students should make every attempt to find a fairand reasonable solution through CPC's internal complaint procedure, which is required by ACCET, and which requires
the submission of a written complaint. Note that ACCET will process complaints which involve ACCET standards andpolicies and, therefore, are within the scope of the accrediting agency.
In the event that a student has exercised the institution's formal student complaint procedure, and the problem(s)have not been resolved, the student has the right and is encouraged to take the following steps:
1. Complaints should be submitted in writing and mailed or emailed to the ACCET office. Complaints received byphone will be documented, but the complainant will be requested to submit the complaint in writing.
2. The letter of complaint must contain the following:a) Name and location of the school,b) A detailed description of the alleged problem(s),c) The approximate date(s) that the problem(s) occurred,d) The name and titles/positions of all individual(s) involved in the problem(s), including faculty, staff,
and/or other students,e) What was previously done to resolve the complaint, along with evidence demonstrating that the school's
complaint procedure was followed prior to contacting ACCET,
f) The name, email address, telephone number, and mailing address of the complaint. If the complaint
specifically requests that anonymity be maintained, ACCET will not reveal his or her name to CPC, and,g) The status of the complainant with the school (e.g. current student, former student, etc.).
3. In addition to the letter of complaint, copies of any relevant supporting documentation should be forwarded to
ACCET (e.g. student's enrollment agreement, syllabus or course outline, correspondence between the student and theinstitution).
4. Send to ACCETCHAIR, COMPLAINT REVIEW COMMITTEE
1722 N Street NW
Washington, DC 20036
Telephone: (202) 955-1113
Fax: (202) 955-1118
Email: complaints@accet.org
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Website: www.accet.org
Note: Complainants will receive an acknowledgement of receipt within 15 days.

Financial Aid
CPC currently does not offer this kind of assistance to students.

Job Placement Assistance
CPC currently does not offer placement assistance to students.

Student Safety Tips
Although Hawaii is one of the safest states in the United States, please be aware that it may NOT be as safe as inother places. Here are a few tips that can keep your property and person safe.
● Be aware of your surroundings: Avoid going alone to areas that are unfamiliar or have few people
around. Avoid going out late at night by yourself.
● Do not leave bags and things unattended: Thieves will often take the opportunity to steal things thatare left alone.
● Do not leave purses, shopping bags, suitcases, cell phones, or valuables visible in vehicles: Thieves
will often break into cars if they see such valuables.
● Lock your cell phone with a PIN or biometric lock: Cell phones contain valuable information which
thieves can take advantage of.
● Be cautious of who you trust: Although most people from Hawaii are friendly and trustworthy, many
criminals target tourists due to their naivete.
● If you need help in an emergency call 911: This number is used for crime, fire, and medical
emergencies.

Emergency Contact Information
Please contact Central Pacific College if you need assistance.
1221 Kapiolani Boulevard, Suite 740
Honolulu, HI 96814
Phone(808) 791-7800
Fax(808) 791-7804
Email……………………………………………………………………...…. info@cpchawaii.edu
CPC Student Services
Students who require assistance in finding suitable housing or seek counseling for a personal problem may
consult with the administrative staff.
Housing(808) 791-7800
Advising(808) 791-7800
Community Resources
Emergency Dispatch………………………………911
Hawaii Immigrant Justice Center
Hawaii Poison Center
Health Center (Waikiki)
Health Center (Diamond Head)
Helpline………………………………………… 211
Legal Aid Society(808) 536-8826(808) 941-4411(808) 922-4787(808) 733-9281(808) 536-4302
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Mental Health Access
Mental Health America of Hawaii
National Suicide Hotline (24 hours)
Suicide/Crisis Center (24 hours)(808) 832-3100(808) 521-1846(800) 273-8255(808) 832-3100

Addendum for IDL Programs
Admissions Criteria: For IDL Programs, admissions criteria for students are the same as for in-person programs at
CPC. Please refer to “Admissions Requirements” in the Student Handbook or CPC website for more information.
Program Completion: For IDL Programs, criteria for program completion are the same as for in-person programs at
CPC. Please refer to “Satisfactory Academic Progress (SAP)” in the Student Handbook for more information.
Certificates of Completion: CPC does not provide credentials upon completion of IDL or in-person programs.
However, CPC does issue a Certificate of Completion to students as long as they reach a specific set of criteria. Pleaserefer to “Certificates” in the Student Handbook for more information.
Technological Requirements: For IDL programs, a student needs an electronic device in order to participate inonline lessons via Zoom Video Conference. CPC suggests that students use a computer with as large a screen as
possible in order to view lessons in a clear manner. Other than this, IDL instructors use the Google Suite forapplications, such as Gmail, Google Documents, and Google Forms, in their programs, so a student should be familiar
with these applications. In addition, in order to communicate with instructors, classmates, and Academic Management,
IDL students will be asked to use Gmail/Google Suite and Zoom for their respective courses.
Delivery Methodology: IDL programs focus on the same objectives as the in-person programs at CPC. For one,
IDL programs follow the PPP (Presentation, Practice, Production) educational methodology, in which the instructor
presents the lesson, the students practice the material, and the students become capable of producing language that isrelevant to the target of the lesson. Also, just as in in-person programs, CPC applies to communicative language
teachers where the 80:20 goal of communication is a priority. Based on this goal, instructors communicate for around
20% of the time during lessons while students are expected to produce around 80% of the communication during
lessons.
IDL programs do not differ in terms of academic goals, nor in the academic resources, such as textbooks, that areused for in-class instruction. However, instead of taking place in a classroom, IDL programs are held by an instructor
over Zoom Video Conference. Class hours and scheduling remain the same as they were when the classes were initiallyconducted at CPC campuses before the institution of the IDL format. Assessments, such as participation, assignments,
and testing methods, also are identical to what is offered in the in-person format of IDL programs. However, because of
the nature of IDL programs, delivery and submission of student assessments may differ from in-person programs. Some
assignments, such as exercises and presentations, are done during class, just as in in-person programs. However, unlike
in-person programs, other assignments, such as homework, may be submitted by students via email. For testing, some
IDL programs may require students to use Google Forms/Google Docs/Google Files instead of the traditional methodof physical printed exams.
Based on the online format of IDL programs, there are also some differences in terms of how instructors andstudents interact with each other during lessons. Pair work and group work among students in IDL programs is
conducted via the Breakout Rooms feature on Zoom. Instead of using a whiteboard, as in a traditional in-person class,
IDL programs make use of the Screen Share feature on Zoom and through Google Docs being on display for all
students to view the notes of the instructor during the lessons. Students may communicate with classmates and the
instructor through the Chat feature on Zoom or through vocal communication. Students are required to have all classmaterials in printed, physical form, and students are expected to have access to a stable, reliable form of Internet
21

connection. During lessons, by using the Annotate feature on Zoom, instructors provide students with feedback andsuggestions.
Instructors of IDL programs are held to the same standards as the instructors of in-person programs. Members of
the CPC Academic Management team conduct observations of classes to ensure the quality of IDL programs overZoom. Also, IDL students are provided with the opportunity to give comments, make suggestions, and offer theiropinions on instructors and their IDL programs through school and class evaluations that are conducted every term at
CPC. Although IDL programs are held in an online format, students may contact Academic Management,
Administrative Management, and members of administrative staff for information and inquiries via email, phone call,video conference, or other messaging services.

Appendix
1)
2)
3)
4)

Intention Form
Refund and Cancellation Policy Form
Vacation/Emergency Leave Authorization Form
One-on-one Meetings with Instructors

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One-on-one Meeting
Program (Choose one): EPP / STEP / CPStudent’s Name:

Term (Choose one): A B C

Year:Class (Choose one): Grammar Use / Integrated Skills

Conversation / Idioms / Role Play

Date:

Instructor’s Name:

One-on-one five minute meeting with your instructor. Set up goal(s) for class or your personal English
development.
My Goals are….

Student’s signature: _____________________________
Instructor's recommendations are….

Instructor’s signature: ______________________________

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