Regulations① (Application)
1. Accommodation contract and related contract are concluded by the customer and us. In accordance with theprovisions of this agreement, and any matters not stipulated in this agreement. It shall be in accordancewith established practice.
2. If this facility responds to the special agreement within the scope of the law and practice, regardless of theprovisions of the preceding paragraph, that special agreement shall prevail.
② (Booking)1. The person who’d like to book required.
(1) Name(2) Phone number, email address(3) The staying date and the estimated time of arrival(4) Number of guests(5) Fee(6) Other things the facility recognizes you need
2. The facility will process as if a new accommodation contract had been submitted when the offer was madewhen the guest applies for the continuation of the accommodation beyond the accommodation date of theprevious paragraph 3 during the accommodation.
③ (Conclusion of accommodation contract, etc)
1. The accommodation contract will be concluded when our facility accepts the application of the precedingarticle. But it is not this limit if we prove that. We do not give consent.
2. When accommodation contract is concluded by rule of foregoing paragraph, application fee which weestablishes (when you exceed 3 days of accommodation period) payment for 3 days is required by the datespecified by the property.
3. The application fee is first applied to the room charge to be finally paid by the guest, and in the event thatthe provisions of Articles 6 and 18 apply, the application fee is applied in the order of compensation followedby the penalty fee, If there is a balance, it will be refunded upon payment of the fee under Article 12.
4. The accommodation contract will not be effective if the application fee of paragraph 2 are not paid by the dayspecified by the facility according to the same paragraph. However, when specifying the payment date of theapplication fee, this facility is limited to the case where the property is notified to the guest.
5. The advance payment for the accommodation fee will be made by transfer to a bank account designated by
the facility or by credit card. However, in the case of application from the travel agency or theaccommodation reservation website on the Internet, the method shall be specified by each travel agency or
the accommodation reservation website on the Internet.
④ (Special contract that does not require payment of application fee)
1. Notwithstanding the provision of paragraph 2 of the preceding article, our facility may comply with thespecial agreement that does not require payment of the application fee of the same clause after theconclusion of the contract.
2. In the case our facility does not require payment of the application fee described in paragraph 2 of thepreceding Article and when the facility does not specify the payment date of the application fee in accepting
the application for the accommodation contract. It will be treated as the one according to the special
agreement in the preceding paragraph.
⑤ (Rejection for accommodation contract)
1. The facility may not accept the conclusion of the accommodation contract in the following cases.
(1) When application for accommodation does not depend on this agreement.
(2) When you cannot afford your room due to full occupancy.
(3) When there are possibilities if the person who is going to stay acts against the provision of laws andregulations or public order or good manners regarding accommodation.
(4) The person who is going to stay has made a behavior or behavior that has caused considerable
inconvenience to other guests. Or the person who has done these before.
(5) When it is clearly recognized that the person who wants to stay is a contagious person.
(6) When there is a violent behavior for accommodation and when excessive demand is required.
(7) When we cannot let you stay by natural disaster, malfunction of facilities, or other unavoidable reasons.
(8) When the person who is going to stay is not a Japanese nationality holder, and you cannot present yourresidence card or passport by the date of your stay and you cannot prove it. However, unless the travel
agency or the hotel reservation website on the Internet knows the passport number in advance.
⑥ (Right to cancel contract)
1. Guests can cancel the accommodation contract by contacting the property.
2. If the property cancels all or part of the accommodation contract on the grounds that the guest should return
to his fault, (excluding the case where the facility specifies the payment date of the application fee and asks
for payment according to the provisions of Article 3, Paragraph 2, and the guest cancels the accommodation
contract prior to the payment.) the facility will charge a penalty fee as described in the separate table second.
However, if the facility responds to the special agreement set forth in Article 4, paragraph 1, only when thefacility will notify the guest of the obligation to pay the penalty when the guest cancels the accommodation
contract in response to the special agreement.
3. If the guest does not contact the property and does not arrive even after the afternoon of the accommodation
day, (when the estimated arrival time is specified in advance, the time when that time has passed) theaccommodation contract may be regarded as canceled by the guest and processed.

Penalty

7 days before

The day before

The day

30%50%100%⑦ (Right of contract cancellation of our facility)
1. This facility may cancel the accommodation contract in the following cases.
(1) When it is recognized that the hotel guest is likely to act against the provision of laws and regulations,public order or good manners regarding accommodation, or when it is recognized that he performs thesame act.
(2) When the guests say that they cause significant inconvenience to other guests.
(3) When it is clearly recognized that the guest is an epidemic.
(4) When there is a violent behavior for accommodation and when excessive demand is required.
(5) When we cannot let you stay by reason caused by force majeure such as natural disaster.
(6) Smoking act in place where you cannot smoke, mischief for firefighting equipment and when we do notobey the prohibition matters of the use rule (limited to what is necessary for fire prevention).
(7) When we judged that our facility is not available.
2. When the facility cancels the accommodation contract in accordance with the preceding paragraph, there is
no charge for accommodation services that the guest has not received. However, the remaining amount after
deducting the commission and the actual expenses, etc. for cancellation of the contract shall be refunded.
⑧ (Registration of accommodation)
1. Guests should register the following matters at the front desk of the facility on the day of stay.
(1) Guest's name, age, gender, address, contact information, occupation.
(2) For foreigners, nationality, passport number, place of entry and date of entry.
(3) Departure date and estimated time of departure.
(4) Other matters deemed necessary by our facility.
2. In the case of on-site payment at the front desk (Waikaru), the guest shall pay the charge of Article 12 bycash or credit card.
⑨ (Room usage time)
1. Guests can use the hotel's rooms from 3 pm to 10 am the next morning. However, when staying overnight, it
can be used all day except for arrival and departure dates.
2. This facility may respond to the use of rooms outside the hours specified in the same paragraph regardless ofthe preceding paragraph.
In this case, the following additional fees will be charged for extended use of guest rooms. ※See attachment⑩ (Comply with usage rules)
Guests are required to follow the usage rules defined by the facility and posted in the facility within thefacility.
⑪ (Opening hours)
1. Opening hours and regular holidays of this facility and related facilities will be as follows, and detailed
opening hours of other facilities are announced by the provided brochures and notices of each place.
(1) Front desk (Waikaru) Opening hour (9am~6pm) Closing day (Wednesday)(2) Related facilities
A. 和 CAFÉ 布穀薗 (Fukokuen) Opening hour (10am~4pm) Closing day (Wednesday)
B. まほろばステーション ikarukoki Opening hour (10:30am~4:30pm) Closing day (Thursday)
2. The time given in the preceding paragraph may be changed temporarily. In that case, we will notify you in
an appropriate way.
⑫ (Payment)
1. Payment of accommodation will be made at the time of arrival of the hotel guests at the reception desk orwhen this facility charges, depending on the currency or credit card accepted by the facility.
2. Once the property offers guest rooms and is available for use, room rates will be charged even if the guest
does not stay at will.
⑬ (Responsibility of our facility)
1. This facility will compensate for any damages incurred to the hotel guests due to the performance of theaccommodation contract and the related contracts or their failure to do so. However, this is not the caseunless it is due to reasons that should be attributed to our facility.
2. Our facility has got Ryokan liability insurance to deal with fires and other incidents.
⑭ (Dealing with when we cannot offer contracted rooms)
1. If the property cannot offer a room contracted to the guest. With the consent of the guest, we will arrange
other accommodation under the same conditions as much as possible.
2. When arrangement of other accommodation cannot be made, notwithstanding the provisions of thepreceding Paragraph, the facility shall pay the guest a compensation fee equivalent to the cancellationcharges and the compensation fee shall be applied to reparations. However, when the facility cannot provide
accommodation due to causes for which the facility is not liable, the facility will not compensate the guest.
⑮ (Handling of deposited articles)

1. The facility shall compensate the guest for damages when loss, breakage or other damage is caused to goods,
cash or valuables deposited at the front desk by the guest, except in the case when this has occurred due tocauses of force majeure. However, for cash and valuables, when the facility has requested the guest for an
appraisal of the value and the guest has failed to do so, the facility shall compensate the guest up to a
maximum of 100,000 yen.
2. When damage, such as loss or damage, occurs due to the intention or negligence of the facility, regarding
the goods or cash and valuables brought into the facility and valuables that the guest did not deposit at thefront desk. The facility will compensate for the damage. However, for facilities for which there was no priornotification of the type and value from the guest, the facility will compensate for the damage up to a
maximum of 100,000 yen unless there is a deliberate or serious negligence in the facility.
⑯ (Custody of Baggage and/or Belongings of Guest)
1. If the guest's baggage arrives at the facility prior to the accommodation, it will be stored responsibly only
when the facility approves it and will be handed over when the guest checks in at the reception.
2. If, after the guest has checked out, the property of the guest is left behind in the facility and the owner isfound, the facility will contact the owner and ask for the instruction. However, if there is no instruction fromthe owner or if the owner is unknown, keep it for 7 days including the date of discovery and then send it to
the nearest police station.
3. The facility’s liability regards to the custody of the guest's baggage and belongings in the case of thepreceding two paragraphs shall be in accordance with the provisions of paragraph 1 of the preceding article
in the case of paragraph 1, and with the provisions of paragraph 2 of the same article in the case ofparagraph 2.
⑰ (Responsibility of parking)If guests use the facility's parking lot, the facility lends its place regardless of the deposit of the vehicle's key
and does not assume any responsibility for managing the vehicle.
⑱ (Responsibility of the guest)
If the facility suffers damage as a result of the intention or negligence of the guest, the guest must compensate
the facility for the damage.

Accommodation charges
Contents

Hotel fee

① Additional accommodation fee 7,000 yen per person
Additional fee

Total price to be paid by guests① Weekday accommodation fee（Up to 2 people per room）
14,000yen／1 night② Friday, Saturday and the day before holiday accommodationfee（Up to 2 people per room）19,000yen／1 night③ Extra day accommodation fee（Up to 2 people per room）
24,000yen／1 night※ Extra day is the day designated by our facility（The Bonfestival・Golden week, etc）

② Extra night charge Add the first night's room charge per night③ Towel set replacement fee Once per person 200yen④ Bed sheets exchange fee

Taxes① Consumer tax

Once per bed 800yen