PRIORITIZED ROAD INVESTMENT AND
MANAGEMENT ENHANCEMENTS (PRIME)AndSTRATEGIC CLIMATE-ORIENTED ROAD
ENHANCEMENTS (SCORE)
PROJECTS
Federated States of Micronesia
STAKEHOLDER ENGAGEMENT PLAN
FINAL DRAFT

Prepared by the Department of Finance and Administration Central
Implementation Unit forWith Funding from

December 2021

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

CONTENTS
1.

2.

3.

4.

Introduction .............................................................................................................. 1
1.1

Environmental and Social Assessment Overview ............................................................... 1

1.2

Stakeholder Engagement Plan ......................................................................................... 1

Project Description ................................................................................................... 4
2.1

Overview of the PRIME and SCORE Projects .................................................................... 4

2.2

PRIME and SCORE Investments and Activities.................................................................. 4

Stakeholder Engagement Objectives and Principles ................................................10
3.1

Definition of ‘Stakeholder’ in ESS10................................................................................. 10

3.2

Stakeholder Engagement Objectives ............................................................................... 10

3.3

Key Principles of Effective Engagement ........................................................................... 11

3.4

Stakeholder Engagement Considerations ......................................................................... 12

Stakeholder Identification and Analysis ...................................................................16
4.1

5.

6.

7.

Stakeholder Identification ............................................................................................... 16

Stakeholder Engagement Approach .........................................................................21
5.1

Project Preparation Stakeholder Engagement Activities ..................................................... 21

5.2

Ongoing Stakeholder Engagement throughout PRIME and SCORE Projects........................ 53

5.3

Stakeholder Engagement Tools and Materials .................................................................. 66

Grievance Mechanism ..............................................................................................67
6.1

Background................................................................................................................... 67

6.2

Grievance Mechanism (GM) - Complaint .......................................................................... 67

6.3

GM Eligibility Criteria...................................................................................................... 68

6.4

Grievance Mechanism (GM) Pathways and Processes ...................................................... 68

6.5

General GM .................................................................................................................. 69

6.6

GBV, SEA or SH specific GM .......................................................................................... 71

6.7

How to Get in Touch with the Project ............................................................................... 75

6.8

Roles and Responsibilities .............................................................................................. 78

6.9

Disclosure of Grievance Mechanism ................................................................................ 79

6.10

Record Keeping and Reporting of Grievances ............................................................... 80

6.11

Reporting and Evaluation ............................................................................................ 81

Resources and Responsibilities for Implementing SEP............................................83
7.1

Stakeholder Engagement Resources and Responsibilities ................................................. 83

7.2

Implementation Roles and Responsibilities ....................................................................... 85

7.3

Implementation Process ................................................................................................. 88

December 2021

Final Draft

ii

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

7.4

Implementation Process ................................................................................................. 89

LIST OF TABLES
Table 4-1: Project Area of Influence (AOI) delineations and conditions .................................................... 17
Table 5-1: Stakeholders Consulted In Each State During PRIME and SCORE Project Preparations (July to
November 2020 & October to November 2021) ...................................................................................... 24
Table 5-2: Summary of combined key feedback and comments received from stakeholders during Project
preparation consultation meetings. ....................................................................................................... 29
Table 5-3: PRIME and SCORE Project Stakeholder Engagement and Communication Plan ....................... 55
Table 6-1: PRIME and SCORE Projects Grievance Mechanism Process .................................................. 69
Table 7-1: Indicative budget for implementing the SEP ........................................................................... 89

LIST OF FIGURES
Figure 7-1: Implementation arrangements for the PRIME Project. ............................................................ 83

APPENDICES
Appendix A

PRIME and SCORE Project Summary

Appendix B
Presentations from Project preparation consultation meetings (PRIME and
SCORE)
Appendix C

Summary of stakeholder engagement activities during Project preparation

Appendix D

Meeting notes from Project preparation consultation meetings

December 2021

Final Draft

iii

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

ABBREVIATIONSAOIArea of Interest

CBO

Community Based Organisation

CIU

DoFA Central Implementation Unit

CR

Complaints Register

CRRS

Climate Resilient Road Strategy

DHSA

Department of Health and Social Affairs

DoJ

Department of Justice

DoFA

Department of Finance and Administration

DoTC&I

Department of Transportation, Communications and Infrastructure

EA

Executing Agency

E&S

Environmental and Social

ESA

Environmental and Social Assessment

ESCP

Environmental and Social Commitment Plan

ESF

World Bank Environmental and Social Framework

ESMF

PRIME & SCORE Environmental and Social Management Framework

ESMP

Environmental and Social Management Plan

ESSWorld Bank Environmental and Social Standards

FSM

Federated States of Micronesia

FPIC

Free, Prior and Informed Consent

GBV

Gender Based Violence

GIS

Geographic Information Systems

GoFSM

Government of FSM

GMGrievance Mechanism

IA

Implementing Agency

IOL

Inventory of Loss

KIRMA

Kosrae Island Resource Management Authority

NGO

Non-Governmental Organisation

OHS

Occupational Health and Safety

PAP

Project Affected Person

PIA

Project Implementation Agreement

PIU

PRIME & SCORE Project Implementation Unit

PMU

DoTC&I Project Management Unit

PRIME

Prioritized Road Investment and Management Enhancements ProjectDecember 2021

Final Draft

iv

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

PSC

Project Steering Committee

RF

Resettlement Framework

SCORE

Strategic Climate-Oriented Road Enhancements Project

SEA

Sexual Exploitation and Abuse

SEP

Stakeholder Engagement Plan (this document)

SIDS

Small Island Developing StatesSH

Sexual Harassment

TA

Technical Assistance

TOR

Terms of Reference

VA

Vulnerability Assessment

VLD

Voluntary Land Donations

WB

World BankWHOWorld Health Organization

GLOSSARY
Cut-off date

Disadvantaged
Vulnerable

The eligibility cut-off date is the date of completion of the inventory ofloss (IOL) for Project works under Component 2. Assets located within
the Component 2 works footprint after this date will not be eligible for
entitlements or associated assistance.
andDisadvantaged or vulnerable refers to those who may be more likely tobe adversely affected by the project impacts and/or more limited thanothers in their ability to take advantage of a project’s benefits. Such anindividual/group is also more likely to be excluded from/unable toparticipate fully in the mainstream consultation process and as suchmay require specific measures and/ or assistance to do so. This willtake into account considerations relating to age, including the elderly
and minors, and including in circumstances where they may beseparated from their family, the community or other individuals uponwhom they depend.

Gender Mainstreaming

The process of ensuring that gender concerns and women’s needs andperspectives are explicitly considered in Projects and programs, andthat women participate in the decision-making processes associatedwith development-based activities.

Indigenous Persons

WB ESS7: Referring exclusively to a distinct social and cultural grouppossessing the following characteristics in varying degrees: (i) selfidentification as members of a distinct indigenous social and culturalgroup and recognition of this identity by others; and (ii) collective
attachment to geographically distinct habitats, ancestral territories orareas of seasonal use or occupation, as well as to the natural
resources in these areas; and (iii) customary cultural, economic, social,or political institutions that are distinct or separate from those of themainstream society or culture; and (iv) a distinct language or dialect,

December 2021

Final Draftv

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

often different from the official language or languages of the country or
region in which they reside.
Meaningful
Consultation

WB ESF / ESS10: a two-way process that (a) begins early in the aproject planning process to gather initial views on the project proposal
an inform project design; (b) encourages stakeholder feedback,particularly as a way of informing project design and engagement by
stakeholders ion the identification and mitigation of environmental andsocial risks and impacts; (c) continues on an ongoing basis, as risks
and impacts arise; (d) is based on the prior disclosure anddissemination of relevant, transparent, objective, meaningful andeasily accessible information in a timeframe that enables meaningful
consultations with stakeholders, in a culturally appropriate format, in
relevant local language(s) and in understandable to stakeholders; €considers and responds to feedback; (f) supports active and inclusive
engagement with project-affected parties; (g) is free of externalmanipulation, interference, coercion, discrimination, and intimidation;and (h) is documented and disclosed by the Borrower.

PRIME Roads

PRIME will only fund identified primary roads and associated roadinfrastructure. Roads that will be assessed as part of Technical
Assistance (TA) aspects of the PRIME Project, including theVulnerability Assessment (VA), Climate Resilient Road Strategy(CRRS) and Environmental and Social Assessment (ESA) studies,
which include the majority of the existing ‘primary roads’ on the mainislands of each Federated States of Micronesia (FSM) State, and some
additional secondary roads that are considered to be of strategic and/or
economic importance by DoTC&I. Only the primary roads identified
will be funded under Component 2 of the PRIME Project. Any
recommended improvements identified by the VA/CRRS on thesecondary roads will not be considered for funding under Component
2 of PRIME, however they are to be included for investment under
SCORE (see below).

SCORE Roads

Roads that will be assessed as part of Technical Assistance (TA)
aspects of the PRIME Project, including the VA, CRRS and ESA
studies, which include the majority of the existing ‘primary roads’ on
the main islands of each FSM State, and some additional secondary
roads that are considered to be of strategic and/or economic
importance by DoTC&I. Only the strategic secondary roads identified
will be funded under Component 2 of the SCORE Project.

Project
Persons (AP)

December 2021

Affected

Includes any person, households, entity, organizations, firms or private
institutions who, on account of changes that result from the Project will
have their (i) standard of living adversely affected, (ii) right, title, orinterest in any house, land (including residential, commercial,
agricultural, forest, plantations, grazing, and/organizing land), water
resources, communal fishing grounds, annual or perennial crops andtrees, or any other moveable or fixed assets acquired, possessed,
restricted, or otherwise adversely affected, in full or in part,
permanently or temporarily; and/or (iii) business, occupation, place ofFinal Draftvi

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

work or residence, or habitat adversely affected, permanently or
temporarily, with or without displacement.
Vulnerable Road Users

December 2021

Road users who are more vulnerable to harm because they are not ina vehicle, including pedestrians, motorcyclists, cyclists, and those on
animals or animal drawn carts.

Final Draft

vii

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

1.

Introduction

1.1

Environmental and Social Assessment Overview
The Government of Federated States of Micronesia (GoFSM) has applied for financing
from the World Bank (WB) for the Prioritized Road Investment and Management
Enhancements (PRIME) and Strategic Climate-Oriented Road Enhancements (SCORE)
Projects to improve the climate resilience of FSM’s primary and secondary road networks
in each of the FSM states. Part of the PRIME and SCORE Project include the assessmentof environmental and social risks including:(i)

Environmental and Social Assessment (ESA);(ii) Preparation of environmental and social instruments in accordance with the WB
Environmental and Social Framework (ESF);(iii) Support stakeholder consultation activities; and(iv) Provision of technical environmental and social advice as required to the GoFSM
as part of Project preparation.
The ESA Consultant was engaged by the GoFSM through the Department ofTransportation, Communications and Infrastructure (DoTC&I) to undertake the ESA andprepare instruments required for WB appraisal including development of a Stakeholder
Engagement Plan (SEP) for the PRIME & SCORE Projects.

1.2

Stakeholder Engagement Plan

1.2.1

Purpose and Scope of the Stakeholder Engagement Plan
This SEP presents and describes the stakeholder engagement activities proposed for the
PRIME and SCORE Projects. The scope of the SEP includes guidance for primarily
information acquisition, disclosure and consultations, dissemination of key issues/results,
participatory design approaches, feedback during implementation as well as presents the
project grievance redress mechanism. Well-planned and executed stakeholder
engagement assists in building strong relationships with stakeholders based on mutual
respect and trust and increases the likelihood that Projects are well-designed andresponsibly implemented. This SEP draws on both the experience of previous stakeholder
engagement and an understanding of stakeholder concerns that DoTC&I has gained inrelation to the road network within FSM.
The SEP is aligned with the provisions of the World Bank (WB) Environmental and SocialStandard (ESS) 10: Stakeholder Engagement and Information Disclosure (WB, 2017) 1, as
well as other national and international standards (refer Section 3).
Key stakeholders are identified that are to be consulted throughout the duration of the
Project including relevant Government authorities, traditional authorities, local community,
landowners and key road users including women.
This SEP should be considered a dynamic document that DoTC&I will periodically examine
and update where relevant with regard to its performance and in relation to the specificannual Project work plans. Works specific or technical assistance (TA) specific1

WB, 2017. “World Bank Environmental and Social Framework”. World Bank, Washington

December 2021

Final Draft

1

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder Engagement Plans may be prepared based on specific activity or stakeholder
needs.
1.2.1.1

Covid-19 Pandemic
On March 11, 2020, the World Health Organization (WHO) declared a global pandemic inresponse to the global spread of the severely infectious 2019 Novel Coronavirus (SARSCoV-2, or ‘Covid-19’).
FSM is particularly vulnerable to the risk of Covid-19 due to its economic reliance oninternational travel of residents, tourists, and trade. Although no cases have been reported
in the FSM to date (as at November 2021 2) both international and domestic (i.e., interState) travel restrictions have been in place in FSM since March 2020 with strict quarantine
requirements for travellers.
As a result, the Central Implementation Unit (CIU) safeguard team and internationallybased ESA consultants were not able to travel to FSM as part of the preparation of the
PRIME & SCORE Projects’ ESA. Instead, locally based sub-consultants in each State were
engaged to undertake the baseline data collection, field survey and stakeholder
consultation activities under the direction of the CIU safeguard team and ESA consultants.
Consultation meetings were facilitated by the State-based ESA consultant team members
under the guidance of the CIU safeguard team and international consultants. While initialefforts were made to allow off island ESA team members access to participate in online
video conferencing, limited and unreliable internet access hindered participation.
The FSM state-based ESA consultant team were provided with training and consultationmaterial (including presentation, project summary, agenda, meeting minutes template andattendee lists) by the CIU safeguard and consultant team prior to consultation meetings.
This was undertaken to ensure consistency in the messages being communicated to
stakeholders across all four FSM States, to ensure valuable feedback was provided andto manage stakeholder expectations. An internal debrief meeting was then held after the
meeting to discuss any issues raised by the stakeholders and learnings from the process
for each project.

1.2.2

Links with Other Documents
This combined project SEP is just one of several Environmental and Social (E&S)
instruments developed to support the management of E&S aspects of the PRIME and
SCORE projects. Other key E&S instruments prepared for both projects include:•••

PRIME & SCORE Environmental and Social Management Framework (ESMF).
November, 2021.
PRIME and SCORE Resettlement Framework (RF), November, 2021.
PRIME and SCORE Labor Management Procedure (LMP), November, 2021.

In addition, each project has an individual, Environmental and Social Commitment Plan
(ESCP):••PRIME ESCP, June 2021.
SCORE ESCP, November 2021.

2 https://covid19.who.int/region/wpro/country/fm/

December 2021

Final Draft

2

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

1.2.3

SEP Objectives
The combined PRIME and SCORE SEP seeks to define a technically and culturally
appropriate approach to consultation and disclosure. This combined instrument has beendeveloped using the PRIME SEP (January 2021) and updated to include SCORE project
additional specific requirements. Thus, this SEP will be used moving forward for bothprojects.
The goal of this SEP is to improve and facilitate decision making and create an atmosphereof understanding that actively involves Project Affected People (PAP) and otherstakeholders in a timely manner and that these groups are provided sufficient opportunity
to voice their opinions and concerns that may influence both Project decisions. The SEP
is a useful tool for managing communications between DoTC&I and its stakeholders.
The key objectives of the SEP for these Projects are as follows:•

Provide guidance for stakeholder engagement such that it meets the standards ofInternational Best Practice, including adhering to WB ESS10 and ESS7;•

Identify key Project stakeholders within each State, including indigenous persons;•

Identify the most effective methods and structures through which to disseminate
Project information, and to ensure regular, accessible, transparent and appropriate
consultation;•

Guide DoTC&I to build mutually respectful, beneficial and lasting relationships withstakeholders;•Develop a stakeholder engagement process that provides stakeholders with anopportunity to influence Project planning and design;•

Outline the Grievance Mechanism (GM) for implementation of the PRIME and
SCORE Projects;•

Identify roles and responsibilities for implementation of the SEP.

•

Describe means of reporting and disclosure of key information and instruments in amanner that can be readily understood by all key stakeholders (including thecommunity and vulnerable groups); and•Potential communications challenges (e.g. over consultation, confusion with other
Projects, etc) and opportunities (e.g. synergies with other consultation activities andfacilitators known to the community) will be identified.

December 2021

Final Draft

3

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

2.

Project Description

2.1

Overview of the PRIME and SCORE Projects
PRIME and SCORE Projects will provide funds for technical assistance and institutional
strengthening to improve the management of the road networks in relation to potential
climate change impacts for the FSM. Specifically, PRIME will fund the design andconstruction of the road upgrades on the primary road networks whilst SCORE will fundroad works on selected secondary roads. In addition, the Project will fund the feasibility,
the design and construction of road upgrades on strategic priority secondary roads in eachstate to improve resilience to climate-related hazards or events.
FSM’s transport network is of critical importance to the country’s economy and economic
development through supporting trade and promoting commercial activity by facilitating the
movement of goods and services and providing safe and efficient access to social services
including schools and health facilities. Critical climate resilient road, bridge or drainage
improvement works to be implemented urgently to maintain a basic level of land transport
connectivity in each state will be identified as part of the Projects. The potential geographic
extent of these works are described and shown in the combined projects ESMF 3.
While some initial road works have been identified as requiring urgent works (refer
Component 2 of each project), the design of the required works has not yet been
undertaken and the full extent of impacts are not yet known. The additional works that will
form the PRIME and SCORE Projects will be identified as part of the Vulnerability
Assessment (VA) and Climate Resilient Road Strategy (CRRS) studies funded under the
PRIME project. As part of these studies a multi-criteria assessment will be undertaken toprioritize the urgency of works and works that will be funded by the projects. Preliminary
environmental and social risk screening will be part of the multi-criteria analysis.
A summary of key PRIME and SCORE Project components are outlined below. Further
detail on the scope of the two project activities are outlined in the ESMF.

2.2

PRIME and SCORE Investments and Activities
The PRIME and SCORE Projects are included within the WB’s Pacific Climate Resilient
Transport Program (PCRTP) series of projects and will make significant investments in arange of climate resilient infrastructure.
Physical works will primarily take place within existing primary (PRIME) and secondary(SCORE) road corridors, or immediately adjacent to the road to improve erosion protection,
drainage or safety features. All roads considered for assistance under these projects areto be existing and are strategical and economically important for the individual statetransport networks.
The Environmental and Social Risk ratings for each project at time of appraisal are
Substantial for both environment and social.
The three and four key components of the PRIME and SCORE Projects respectively, areoutlined below.

3 Prioritized Road Investment and Management Enhancements (PRIME) Project, FSM: Environmental and Social Management

Framework’, Report prepared for Department of Transportation, Communication and Infrastructure.

December 2021

Final Draft

4

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

2.2.1

PRIME Component 1: Spatial and Sector Planning Tools
This Component involves Technical Assistance (TA) that will improve the way that climatechange is addressed in FSM’s Road sector to enable policymakers to make informed
decisions based on the most accurate and up-to-date information available. The following
activities are proposed under Component 1:a) Vulnerability Assessment (VA) and Climate Resilient Road Strategy (CRRS).
Preparation and implementation of a VA and CRRS to assess levels of vulnerability
to climate change and severe weather events (e.g. sea-level rise, extreme rainfall,landslide, storm surge, etc.) across FSM’s existing primary road corridors and
GoFSM-selected existing strategic secondary road corridors. The VA and CRRS
will also identify measures to enhance resilience and prioritize investments tobalance vulnerability reduction against cost implication. Training will be provided
to relevant national and state officials in the use of VA and CRRS tools. The studies
are currently underway (November, 2021).
b) Climate-informed road asset management systems. Provision of hardware,
software and ancillary tools to establish climate-informed road asset management
systems to be used by DoTC&I and State Road Authorities. Training has been
and will continue to be provided to relevant National and State officials in the useof these systems.

2.2.2

PRIME Component 2: Climate Resilient Infrastructure Solutions
This Component involves feasibility studies, design and construction of identified priority
road assets to improve their resilience to climate-related hazards. The integration ofclimate change considerations into infrastructure activities will help strengthen theresilience of assets and improve functionality of the road network. Component 2 is split
into two parts:a) Urgent Priority Works (including design and supervision). Critical climate resilientroad, bridge, causeway or drainage improvement works that should be
implemented urgently to maintain a basic level of road connectivity in each state.
Project E&S screening and physical works are expected in early 2022 and 2023
respectively. Urgent works proposed for financing under the PRIME Project
include:(i) Improving the narrow, low-level Lelu causeway in Kosrae;(ii) Replacing the 12 m Awak bridge in Pohnpei;(iii) Improving the 2.5 km airport road to Pou Bay bridge in Chuuk; and(iv) Replacing two short-span (6 m long) steel and concrete composite bridges
in Yap.
b) Works informed by the VA and CRRS (including design and supervision). In
addition to the urgent priorities under Sub-component 2a, a selection of near,medium and long-term road works would be financed to enhance the resilience ofthe network in each state to climate change impacts and natural hazards, inaccordance with the recommendations from the VA and CRRS undertaken as partof Component 1. Works will be restricted to road networks within the existing
primary road corridors. It is expected that physical works will commence in year 3(2022) of the project.

December 2021

Final Draft

5

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Interventions are expected to include measures to strengthen network resilience,
including but not necessarily limited to:(i)Pavement and surface strengthening – periodic maintenance, repairs,
rehabilitation or reconstruction of existing road pavement layers and/or
surfacing, including provision of sealed shoulders and raising road levels;(ii) Drainage improvements – provision, reinstatement and/or lining of
longitudinal drainage, replacement and/or increasing capacity of crossdrainage culverts, improving open or covered outfalls, provision of subsoil
drainage and cut-off drains;(iii) Spot slope stabilization – widening and/or reducing slope of cuttings andfill embankments to reduce landslip risk, soil bioengineering andbiotechnical stabilization techniques, and anchoring of unstable rockslopes;(iv) Rock wall revetment strengthening – for protection of coastal roadsections;(v) Improvements to causeways and bridges – repairs or reconstruction ofexisting crossings and/or provision of new crossings to provide safe, allweather access for vehicles and pedestrians; and(vi) Road safety improvements – traffic calming measures, provision ofguardrails, line marking and minor realignments to improve sight distance.

2.2.3

PRIME Component 3: Strengthening the Enabling Environment
This Component will provide funding to support institutional and regulatory reforms for road
sector asset management and maintenance, including measures to strengthen local
capacity and to increase the sustainability of climate resilient road sector investments. In
addition, this Component will help to strengthen coordination among relevant institutions,will look at ways in which road sector management can be improved, and will address any
emerging priority issues that can help support GoFSM in addressing climate change risks.
Proposed Sub-components include:a) Institutional and Governance Review. A review of institutional arrangements,
key policies, regulations, legislation and roles and responsibilities of principle
stakeholders involved in the road sector with recommendations to strengthen sucharrangements. This review is currently underway.
b) Project Management. Establishment and maintenance of a Project
Implementation Unit (PIU) to support the implementation of the PRIME Project. In
addition, this includes operating costs for PRIME-related travel andcommunications costs. The PIU has been established and is operational(November, 2021). The PRIME PIU will also be responsible for the SCORE project
once approved.
c) Road Safety Program. Provision of technical assistance activities to improve roadsafety.
d) Capacity Building Initiatives. Assess current preventive maintenance techniques
and industry capacity. Provide technical trainings to sector agencies and local
consultants and contractors to better operate and regulate a more climate resilient
road network.

December 2021

Final Draft

6

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plane) Gender-informed Driver Licensing Pilot. A pilot program to study and implement
activities that address gaps in the possession of a driver’s license.
f)

2.2.4

Emerging Priority Issues. Providing technical assistance to strengthen the
Recipient’s capacity to address emerging priority issues that could have an impact
on the Recipient’s ability to manage a climate resilient road network.

SCORE Component 1: Spatial and Sector Planning Tools
This component will provide Technical Assistance (TA) to support FSM in the way that climatechange is addressed in the road sector through analytical and sector planning tools that enable
policymakers to make informed decisions based on the most accurate and up-to-date
information available.
The following activities are proposed under Component 1:a) Finance spatial and sector planning tools. To provide specific funds to further
develop the PRIME funded Vulnerability Assessment (VA) and Climate Resilient Road
Strategy (CRRS) to assess levels of vulnerability to climate change and severe weather
events (e.g., sea-level rise, extreme rainfall, landslide, storm surge, etc.) across FSM’sexisting primary road corridors and GoFSM selected existing strategic secondary roadcorridors. The VA and CRRS will also identify measures to enhance resilience andprioritize investments to balance vulnerability reduction against cost implication.
Training will be provided to relevant national and state officials in the use of VA andCRRS tools.
b) Establishment of a Crash database: Preparation of a climate-informed Road Crash
Database based on the outcomes of the PRIME Road Safety Diagnostic. The
establishment of a crash database will allow for the recording and analysis of allroad accident data, thereby enabling an evaluation of contributing factors to thecrashes. The free, open-source (Data for Road Incident Visualization, Evaluation,
and Reporting) DRIVER software developed by the World Bank (WB) for thePhilippines, and now rolled out to 10 other countries, is a promising software to use
as the crash database. The intention is to link the database to the Road AssetManagement System (RAMS) that is being set up under PRIME. Staff hired for the
Data Collection Unit (under Component 3) would be trained to manage andeffectively use the road crash database.

2.2.5

SCORE Component 2: Climate Resilient Infrastructure Solutions
This Component involves feasibility studies, design, and construction of identified priority
strategic secondary road assets to improve their resilience to climate-related hazards and/or
events. The integration of climate change considerations into infrastructure activities will
help strengthen the resilience of assets and improve functionality of the road network. The
VA and CRRS under PRIME will guide the investments to be included within thisComponent. Interventions are expected to include measures to strengthen network
resilience, including but not necessarily limited to:
•

•

•

•

December 2021

Pavement and surface strengthening – periodic maintenance, repairs, rehabilitation
or reconstruction of existing road pavement layers and/or surfacing, including
provision of sealed shoulders and raising road levels;
Drainage improvements – provision, reinstatement and/or lining of longitudinal
drainage, replacement and/or increasing capacity of cross drainage culverts,
improving open or covered outfalls, provision of subsoil drainage and cut-off drains;
Spot slope stabilization – widening and/or reducing slope of cuttings and fillembankments to reduce landslip risk, soil bioengineering and biotechnicalstabilization techniques, and anchoring of unstable rock slopes;
Rock wall revetment strengthening – for protection of coastal road sections;Final Draft

7

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

•

•
•
2.2.6

Improvements to causeways and bridges – repairs or reconstruction of existing
crossings and/or provision of new crossings to provide safe, all weather access forvehicles and pedestrians;
Road safety improvements – traffic calming measures, provision of guardrails, line
marking and minor realignments to improve sight distance.
Other improvements to causeways and bridges as required.

SCORE Component 3: Strengthening the Enabling Environment
This Component will help to strengthen coordination among relevant institutions, will look atways in which road sector management can be improved, and will address any emerging
priority issues that can help support the Government in addressing climate change risks.
Considering SCORE is an extension (including the strategic secondary roads) of the PRIME
project, the same PIU and CIU staff involved in PRIME will also be involved in the
preparation and implementation of SCORE. This component includes the following activities:a) Project Management. Provide operating funds for SCORE related travel andcommunications costs. It also includes provision of technical assistance activities toassess environmental and social risks, its impacts and the preparation ofenvironmental and social safeguard instruments that enhance the sustainability of
SCORE’s climate resilient road sector activities.
b) Road Safety Program. Provision of technical assistance activities to improve roadsafety more climate resilient road network. This will include baseline and detailed
design stage road safety audits and post-construction road safety audits for all roadworks. The road safety audits will also include access audits 4 for persons withdisabilities. The purpose of these road safety audits is to identify areas of concern
for the safety of all road users. The audits will systematically analyze the potential
risks making the infrastructure unsafe. The recommendations arising out of theseaudits will inform the detailed design of the works to mitigate the hazards. Follow-up
technical assistance to implement the recommendations of the PRIME Road Safety
Diagnostic may also be financed under this Sub-component.
c) Material Testing Laboratory. Geotechnical investigations during design of road andbridge improvements require a range of materials tests, and construction works
contracts require extensive testing, by both contractor and employer, of granularmaterials for pavement layers, bituminous and asphaltic materials for flexible
surface layers, and concrete and steel for structures and concrete pavements. The
project will provide technical assistance and equipment for the establishment andinitial operation of a government-owned materials testing laboratory in FSM.
d) Transport Sector Data Collection Unit. This is expected to include the developmentof a transport sector data collection unit housed within DoTC&I. With thestrengthening of sectoral and spatial planning tools and more robust data-driven
analysis the need for a dedicated team with requisite technical skills to gather andmaintain vital data relevant to transport sector management has become apparent.
It is expected that SCORE would initially fund five posts – one junior level officer foreach state and a senior consultant under DoTC&I (the first two years of project
implementation), after which time the individuals will be employed under contract to
GoFSM. The funding source for these positions would then transition to GoFSM
budget.
e) Gender and gender-based violence (GBV) Initiatives. SCORE will complement
activities under PRIME that enhance women’s representation in technical roles
within the DoTC&I and provide support to DoTC&I Gender Equality Program.
SCORE will also provide support to address potential SEA and SH concerns related
to Project implementation. The following support will be provided to reduce SEA andSH prevalence levels in FSM: (i) provide training to Project workers; (ii) conduct
community awareness raising activities; (iii) support GBV survivors through4 The access audits will identify areas of concern and recommend related improvements to selected infrastructure for

persons with disabilities.
December 2021

Final Draft

8

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

strengthening of services of local service providers; and (iv) establish a referral
pathway for GBV survivors.
f) Sustainable Motorization Management. technical assistance that would
recommend policy interventions and implementation arrangements to assist GoFSM
to better manage what vehicles are allowed into the country, how these vehicles areoperated and maintained throughout their lifecycle, and what to do with vehicles
when they are considered to have reached end-of-life- status. Better managing the
motorized vehicle fleet is important for both climate change mitigation andadaptation.
g) Emerging Priority Issues.
Providing technical assistance to strengthen the
Recipient’s capacity to address emerging priority issues that could have an impact on
the Recipient’s ability to manage a climate resilient road network.
2.2.7

SCORE Component 4: CERC

Contingent Emergency Response Component. This component is designed to provide
swift response in an event of an Eligible Crisis or Emergency 5, by enabling GoFSM to request
the WB to re-allocate project funds to support emergency response and reconstruction. The
Contingent Emergency Response Component (CERC) may be used following natural
disasters or other crises and emergencies, allowing funds to be reallocated from othercomponents of the SCORE project.

5 Defined as “an event that has caused, or is likely to imminently cause, a major adverse economic and/or social impact

associated with natural or man-made crises or disasters”, Paragraph 12, Bank Policy: Investment Project Financing,
Projects in Situations of Urgent Need of Assistance or Capacity Constraints.

December 2021

Final Draft

9

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

3.

Stakeholder Engagement Objectives andPrinciples

3.1

Definition of ‘Stakeholder’ in ESS10World Bank’s definition of ‘Stakeholders’, as stated in the ESS10, refers to:“…individuals or groups who:a) Are affected or likely to be affected by the Project (Project -affected parties); andb) May have an interest in the Project (other interested parties).”
The ES10 guidance note document provides further definitions for these groups, including:•

Project Affected Persons – “includes those likely to be affected by the Project
because of actual impacts or potential risks to their physical environment, health,security, cultural practices, well-being, or livelihoods. These stakeholders may
include individuals or groups, including local communities”.

•

Other Interested Parties – “refers to individuals, groups, or organizations with aninterest in the Project, which may be because of the Project location, its
characteristics, its impacts, or matters related to public interest. For example, theseparties may include regulators, government officials, the private sector, the scientificcommunity, academics, unions, women’s organizations, other civil society
organizations, and cultural groups”.

ESS10 also states that for both groups “special consideration should be given to
stakeholders that may be disadvantaged or vulnerable”.

3.2

Stakeholder Engagement Objectives
ESS 10 states that the objectives of stakeholder engagement are as follows:•To establish a systematic approach to stakeholder engagement that will help
Borrowers identify stakeholders and build and maintain a constructive relationshipwith them, in particular Project affected parties.

•

To assess the level of stakeholder interest and support for the Project and to enable
stakeholders’ views to be taken into account in Project design and environmental
and social performance.

•

To promote and provide means for effective and inclusive engagement with Project-affected parties throughout the Project life cycle on issues that could potentiallyaffect them.

•

To ensure that appropriate Project information on environmental and social risks andimpacts is disclosed to stakeholders in a timely, understandable, accessible, andappropriate manner and format.

•

To provide Project -affected parties with accessible and inclusive means to raiseissues and grievances, and allow Borrowers to respond to and manage suchgrievances.

December 2021

Final Draft

10

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

The operational objectives of stakeholder engagement for the PRIME and SCORE Projects
are:•

Acquire information from key stakeholders to assist in environmental and social risk
screening, and the preparation of land procedure documents for the PRIME Project(as described in Section 5);•

Ensuring that stakeholders have an understanding of how they might be affected
and their potential role in PRIME and SCORE Projects implementation and impact
management;•

Implementation of a ‘participatory design approach’, whereby between Project
designers, respective landowners, road users and communities undertake detailed
consultations throughout the design process in order to minimize impacts on landand people;•

Provision of opportunities for stakeholders to express their opinions and concerns inrelation to the PRIME and SCORE Projects, and for these opinions and concerns to
be taken into account in the development of works land access documents and E&S
management plans;•

Ensuring that stakeholders understand the PIU’s and the WB’s operational aims andrequirements with respects to PRIME and SCORE Projects, and have confidence in
the PIU’s ability to manage environmental and social risks in a responsible andtransparent manner; and•Provision of opportunity for stakeholders to provide feedback and raise issues orgrievance during implementation.

Early and ongoing engagement with landowners, local communities, vulnerable groups andtheir traditional or local leaders will be critical for all stages of the PRIME and SCORE
Projects.
The design of road improvements will prioritize works within the corridors of existing
primary roads and minimize the loss of private property, where technically feasible. There
will be an emphasis on ‘participatory design approach’ whereby local communities andaffected landowners participate in the decisions related to the design of road improvementsthat affect them.

3.3

Key Principles of Effective Engagement
ESS10 states that stakeholder engagement is:“an inclusive process conducted throughout the Project life cycle. Where properly
designed and implemented, it supports the development of strong, constructive, andresponsive relationships that are important for successful management of a Project’s environmental and social risks. Stakeholder engagement is most effective when
initiated at an early stage of the Project development process, and is an integral partof early Project decisions and the assessment, management, and monitoring of the
Project ’s environmental and social risks and impacts.”

December 2021

Final Draft

11

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder engagement is usually informed by a set of principles defining core values
underpinning interactions with stakeholders. Common principles based on International
Best Practice 6 include the following:

3.4•

Commitment is demonstrated when the need to understand, engage and identify
the community is recognised and acted upon early in the process;•Integrity occurs when engagement is conducted in a manner that fosters mutual
respect and trust;•

Respect is created when the rights, cultural beliefs, values and interests ofstakeholders and affected communities are recognised;•Transparency is demonstrated when community concerns are responded to in atimely, open and effective manner;•

Inclusiveness is achieved when broad participation is encouraged and supported
by appropriate participation opportunities; and•Trust is achieved through open and meaningful dialogue that respects and upholds
a community’s beliefs, values and opinions.

Stakeholder Engagement Considerations
The stakeholder engagement process will be inclusive, participatory and transparent toensure multiple opportunities for learning about the Project for all affected or interested
stakeholder groups. Ensuring informed participation and consultations creating an
atmosphere for open dialogue, ensuring the vulnerable are empowered and facilitated toparticipate and transparency are the principles in the approach to stakeholder
engagement.
The following considerations will be made when planning for stakeholder engagement 7:•

Time and Resources: It takes time to develop and build trust-based relationships
with stakeholders. The consensus from practitioners is that from the outset
relationships with stakeholders should develop and grow, and that these
relationships should be nurtured and not fostered to fade.
Additional stakeholders might be identified that also want to be engaged. No willingstakeholder should be excluded from the process of engagement. Somestakeholders will need to be educated about the concept of engagement itself, as
well as on the complex issues requiring specialised and technical knowledge. Thesedemands can increase the cost of consultation required to meet external
expectations and often this occurs at a time when a Project lacks the internal
capacity and resources to implement a broad engagement strategy. To address thisconcern, additional social specialist consultant resources will be provided to the CIU
to guide and support stakeholder engagement during the implementation of bothprojects in addition to responsibilities and resources set out in the terms of reference
for the design and supervision consultant.

•

6

Raises Expectations: Stakeholders can have unrealistically high expectations ofbenefits that may accrue to them from a Project. As such, DoTC&I as Project

IFC, 2007, Stakeholder Engagement: A Good Practice Handbook for Companies Doing Business in Emerging Markets.

7

Based on: “Stakeholder Research Associates Canada Inc, 2005, The Stakeholder Engagement Manual Volume 1: The
Guide to Practitioners’ Perspectives on Stakeholder Engagement, www.StakeholderResearch.com.”
December 2021

Final Draft

12

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

proponents must be clear on what they can and cannot do, establishing a clear
understanding of their roles and responsibilities. Managing expectations especiallyfrom landowners and communities affected will be handled at the outset of the
Project. This will be achieved through clear explanations about the scope of
proposed works, types of anticipated impacts along with proposed mitigation
measures at the commencement of the works design process.
In FSM, the engagement processes will provide DoTC&I with an opportunity todevelop relationships with stakeholders .
•Securing Stakeholder Participation: Cultural norms and values can prevent
stakeholders from freely participating in meetings. Often there are conflicting
demands within a community and it can be challenging for a Project to identify
stakeholders who are representative of common interests. The inclusion of womenand vulnerable groups to ensure gender participation and the consideration of theneeds and priorities of all sectors of the community will be addressed. An awarenessof the local context and implementing structures to support and foster effective
stakeholder engagement, will be important. Employing Project State Focal Points(refer Section 8) who are sensitive to local communication (including traditional)
structures and power dynamics will assist in fostering effective stakeholder
engagement.

•

Consultation Fatigue: Moreover, evidence suggests that stakeholders can easily
tire of consultation processes especially when promises are unfulfilled, and theiropinions and concerns are not taken into consideration. Often stakeholders feel
their lives are not improving as a result of a Project and this can lead to consultation
meetings being used as an area to voice complaints and grievances about the lackof development. This might be avoided by coordinating stakeholder engagement
during an assessment process and by ensuring practitioners do not make promises
to stakeholders but rather use the public consultation process as an opportunity to
manage expectations, challenge misconceptions, disseminate accurate Project
information and gather stakeholder opinions which are feedback to the client andother Project specialists.

•

Use of Participatory Approaches: Participatory appraisal tools will be used duringconsultations to ensure the engagement of all sectors of the community.
Participatory tools such as the use of seasonal calendars, time use surveys andranking of resources used for both income and subsistence livelihoods will address
gender, age, traditional barriers and allow everyone to participate. The ‘participatory
design approach’ will also be applied to the Project to involve landowners,
community and traditional leaders (where present) in the design and prioritization
process to minimize impacts, and resolve uncertainties regarding easement extents.

•

Information and Communication Access: Information and communication needsof various groups and individuals especially those more disadvantaged or vulnerable
including consideration of use of local languages, accessible means ofcommunication, physical accessibility challenges and accessible feedback. To
ensure broad participation, consultations are to be undertaken at venues, times andin languages that do not disadvantage any particular groups (e.g. women, or
vulnerable households).

•

Culturally Approach Engagement: It is critical that engagement is inclusive andculturally appropriate, especially in terms of Project Affected Persons (PAPs) and/or

December 2021

Final Draft

13

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

communities and indigenous peoples. This could include appropriate forms meeting
type, venues, locations, times, language used, materials presented, means of
disclosure and involvement of traditional leaders.
•

Language: Engagement is to be undertaken in a language appropriate for thebroadest comprehension by stakeholders possible. While English is widely
understood (both written and spoken) throughout FSM (being the official languageof FSM), each State has an indigenous culture and their own official languages (e.g.
Kosraean, Mehn Pohnpei, Chuukese and Yapese as well as English), which may be
more likely to be better understood amongst community stakeholders. Literacy
levels amongst stakeholders should also be considered when undertaking
engagement. Local languages will be used at community-level meetings during
project implementation.

The remaining chapters of this report outline considerations that will assist in overcoming
issues with stakeholder engagement and attaining the overarching goal of free, prior andinformed consent.

3.4.1

Barriers to Participation

3.4.1.1

Disadvantaged or vulnerable groups
Some Project impacts may disproportionately fall on disadvantaged or vulnerable
individuals or groups who often do not have a voice to express concerns or understand theimpacts of a Project. Disadvantaged or vulnerable refers to those who may be more likely
to be adversely affected by the project impacts and/or more limited than others in theirability to take advantage of a project’s benefits. Such an individual/group may also more
likely to be marginalized from or find it more difficult to participate fully in the mainstream
consultation process and as such may require specific measures and/ or assistance to doso. Some road users may also be more vulnerable to harm because they are not in a
vehicle including pedestrians, motorcyclists, cyclists, and those on animals or animal
drawn carts.
The Project will identify vulnerable or disadvantaged individuals or groups and thelimitations they may have in participating and/or in understanding the Project information
on an ongoing basis.
Currently identified representatives of vulnerable people and groups that require
engagement as part of the Project are outlined in Section 4.1.3. The list will be expanded
and updated as new groups are identified.

3.4.1.2

Gender, Sexual Exploitation and Abuse (SEA) and Sexual Harassment (SH)
Micronesian societies are matrilineal, and inheritance of land and other assets istraditionally through women even though the senior male of the lineage, often a woman’solder brother, is generally the manager of landed estate and males exercise most politicaland economic power.
However, gender-based violence (GBV) rates are high in FSM and women are vulnerable
to trafficking, illegal sex work, unwanted pregnancies, harassment, and violence. Imported
and transient workforces such as those required for the construction industry are known tocontribute to these issues. For women in FSM there are multiple barriers to having equal
opportunities as well as a life free from violence and coercion. Priority areas of the GoFSM
national gender planning include addressing female unemployment and a gender-stratified

December 2021

Final Draft

14

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Planlabor market, teenage pregnancy, violence against women and girls and limited access tojustice and protection for women.
Participation of women at the highest levels of decision making remains very limited andwomen continue to be highly under-represented at the legislative and executive levels ofgovernment. In addition, FSM is one of only three countries worldwide that has zero
women in the National Legislature.
Sexual Exploitation and Abuse (SEA) and Sexual Harassment (SH) is prevalent in FSM
with approximately one in three women (32.8%) having experienced physical and/or sexual
violence by an intimate partner in their lifetime.
The PRIME and SCORE Projects aims at achieving gender mainstreaming in its design,
management and implementation. Early and continuing stakeholder engagement under
ESS10 is vital to addressing gender gaps, and gender mainstreaming will ensure thatbarriers to participation of women are taken into account. Additionally, a specific SEA andSH Grievance Mechanism is currently being developed by the Department of Finance andAdministration (DoFA) Centralized Implementation Unit (CIU) which will be implemented
for the PRIME and SCORE Projects.
3.4.1.3

Indigenous Peoples
WB ESS7 of the ESF is relevant as the overwhelming beneficiaries of the Project in eachState (Kosraean, Mehn Pohnpei, Chuukese and Yapese) meet several characteristics ofindigenous persons as described in the ESF of the WB. Given this, an ‘Indigenous Peoples
Plan' is not required under ESS7 as the project itself will include appropriate measures toaddress the requirements of the standard.
Engagement will be undertaken in a culturally appropriate manner and language for theindigenous peoples of each State (e.g., Kosraean, Mehn Pohnpei, Chuukese and Yapese),
The Project will assess and document Indigenous Peoples’ natural resource use and landclaims and will be gender inclusive including specifically consider women’s role in the
management and use of these resources.
The project approaches towards consultation and participation are consistent with therequirements for Free, Prior and Informed Consent (FPIC) described in ESS7 of the ESF.
During the preparation of the projects, key stakeholders, including traditional leaders of thethree states that have traditional leadership participated in discussion on the projects, theirdesign and key features of the environmental and social instruments. As described in theRF, the project requires a participatory design approach for physical works design andrelated mitigation approaches for physical losses involving participation of affectedlandowners, land users, communities and traditional leaders where present. This will
include losses that involve impacts on customary as well as freehold land. The consultation
approach set out in the SEP and RF define stakeholders, including directly affected
communities and individuals as well as traditional leaders.

December 2021

Final Draft

15

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

4.

Stakeholder Identification and Analysis

4.1

Stakeholder Identification

4.1.1

Approach to Stakeholder Identification
In order to develop an effective SEP, it is necessary to determine who the stakeholders
are, understand their needs and expectations for engagement and their priorities andobjectives in relation to the Project. This information can then be used to tailor engagement
to each type of stakeholder. As part of this process, it is particularly important to identify
individuals and groups who may find it more difficult to participate and those who may bedifferentially or disproportionately affected by the Project because of their marginalised orvulnerable status.
It is important to understand stakeholder’s interests and how they may be affected – orperceives they may be affected – so that engagement can be tailored to inform them andunderstand their views and concerns in an appropriate manner. As part of this process, it
is particularly important to identify individuals and groups who may find it more difficult toparticipate and those who may be differentially or disproportionately affected by the
Projects because of their marginalized or vulnerable status.
For the PRIME and SCORE Projects, stakeholders have been and will continue to be
identified throughout the duration of the Project on a continuing basis by identifying:•

Various stakeholder categories that may be affected by, or be interested in, allaspects of the PRIME and SCORE Projects including technical assistance (e.g.,
VA/CRSS), physical works and institutional strengthening; and•Specific individuals, groups, and organizations within each of these categories taking
into account:oThe expected Area of Influence (AOI) of Component 2 works for both Projects,
that is the socio-economic and geographical area over which it may cause
impacts (both positive and negative) over its lifetime, and therefore thelocalities within which people and businesses could be affected, ando

The nature of the impacts that could arise and therefore the types ofnational/local government entities, NGOs, academic and research institutions
and other bodies who may have an interest in these issues.

The process of identifying stakeholders is continuous.

4.1.2

Project Area of Influence
The initial description of the Project’s Area of Influence (AOI) is based on the definition
provided in the Guidance Note to ESS1, to which the Project is to comply. Specifically, this
Guidance note states that:“….Where the Project involves specifically identified physical elements, aspects,
and facilities that are likely to generate impacts, the collection and analysis ofenvironmental and social baseline information and data, at an appropriate level ofdetail for the Project, are essential to define the Project’s area of influence anddescribe relevant physical, biological, ecological, socioeconomic, health, and labor
conditions, including any changes anticipated to occur in the foreseeable future(including projected variability in climatic and environmental conditions due toDecember 2021

Final Draft

16

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

potentially significant climate change or that would require adaptation measures that
could occur over the life of the Project), along with current and proposeddevelopment activities within the general Project area but not directly connected to
the Project to be financed…..”
The area considered for the identification of stakeholders (the Projects’ AOI) consists ofthe:•Road corridor adjacent to the ‘PRIME and SCORE Roads’ (and works where it is abridge or causeway etc) and immediately adjacent environment either side of theroad alignment;•

Road users as well as communities, sensitive receptors and sites of cultural/heritage
significance connected to and adjacent to the PRIME and SCORE roads;•

Any temporary structures (such as bridges, causeway replacement structure, etc);•

Receiving environment downstream (and upstream when considering fish passage)
if the works are a bridge (or causeway) or works are related to drainage, culverts
etc;•

Contractors yards, lay down or stockpile areas, and any other works related facilities;
and•Quarry locations and immediate surrounds.

Table 4-1 outlines the guidelines that have been followed to determine the AOI for the
PRIME and SCORE Projects which is based around a precautionary approach. All PRIME
and SCORE project data was obtained by desktop study and field survey conducted
between July and October 2020 and October 2021, respectively.
Table 4-1: Project Area of Influence (AOI) delineations and conditions

Environment

Project AOILocal villages / communities /businesses
Sites of cultural/heritage
significance

Adjacent to PRIME and SCORE Road alignments and works
locations.
Connected to and adjacent to the PRIME and SCORE Road networks.

Road users (motorists, cyclists,
pedestrians and other modes oftransport)

Users of the road that may have access or transportation restrictions
from the works if they are not adequately managed.
Users that will benefit from improved infrastructure.

Important species habitat

Sensitive ecological areas in close proximity to the PRIME and
SCORE Road alignments and works locations potentially receiving
runoff during construction / operation.

Streams & inshore waters(adjacent to coastline)

Assuming a precautionary approach, an area directly adjacent to the
PRIME and SCORE Road alignments and works locations potentially
receiving stormwater runoff during construction / operation.

The AOI extent considered in the SEP is broader than the area in which possible physicalworks/interventions will occur as Component 2 works for both PRIME and SCORE projects
will only be undertaken along discrete sections of the ‘primary and secondary roads’
identified for funding under ‘PRIME and SCORE’ roads. However, all road users that relyon the road networks for work, education, markets, community and social connectivity will
potentially be affected by, and benefit from the Projects.

December 2021

Final Draft

17

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

The broader AOI has been applied for the stakeholder identification in order to ensure theprocess is inclusive of all anticipated stakeholders.
Any site-specific environmental and social assessment/s to be prepared, if required, are todefine the AOI specifically for those works to identify works specific stakeholders, basedon the works’ footprint including all ancillary components and potential impacts onenvironmental, economic and social receptors.

4.1.3

Key Stakeholders Identified
To date, a large number of potential stakeholders have been identified from:•Contacts that DoTC&I has already made with communities, government
departments, non-government organizations, and other organizations as part of its
public consultation, disclosure and government- level interactions;•

DoTC&I’s implementation of landdevelopment consultations; and•Consideration of the AOI insofar as it is currently defined.

acquisition/resettlement

andcommunity

The stakeholders pertaining to affected communities have been identified by means of
the following inputs:•

Stakeholders identified and consulted in previous DoTC&I projects for similar
schemes in FSM;•

Understanding of the key features of the social baseline of the communities in eachState including each of the four urgent works locations; and•Inputs and advice from the FSM-based E&S Consultant team members.

Non-community stakeholders have been identified by means of the following:•

An initial review of the administrative system of FSM; and•Inputs and advice from the FSM-based E&S Consultant team members.

Initial stakeholders identified as part of the PRIME and SCORE Projects ESA are outlined
below.
4.1.3.1

National-Level Stakeholders
The following national level stakeholders have been identified as being appropriate toengage with PRIME and SCORE Projects:•

Project Partners:
o
o
o

•

Other Government Departments:ooDecember 2021

Department of Transportation, Communications and Infrastructure (DoTC&I)
Department of Finance and Administration (DoFA)World Bank Regional Office

Department of Resource and Development (DRD), including Division of Marine Resources Division of Land Management
Department of Health and Social Affairs (DHSA), including Division of Youth & Social Affairs
 Division of Women’s Affairs

Final Draft

18

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

o
o
o
o
o

4.1.3.2

Department of Environment, Climate Change and Emergency Management(DECCEM)
Department of Justice (DoJ)
National Police
Public Information Office
Ministry of Labor•

National Agencies / Authorities
o National Fisheries Corporation (NFC)o National Oceanic Resource Management Authority (NORMA)o Telecommunication Regulatory Authority (TRA)o Environmental Protection Authority (EPA)o Kosrae Island Resource Management Authority (KIRMA)•

Non-Governmental Organisations (NGO)/ Community Based Organisations (CBO)o Pacific Adaptation to Climate Changeo Micronesia Conservation Trusto Sustainable Fishers GroupState-Level Stakeholders
The Project Stakeholders identified at the State level for each of the four FSM States(including Kosrae, Pohnpei, Chuuk and Yap) are outlined below:•

Government Departments/Authorities:o State Governor’s Officeo State Senators and Legislatureo Department of Resources & Development (including Division of Marine
Resources and Division of Land Management).
o Land Commission (or State relevant delegated authorities).
o Office of Transportation & Infrastructure.
o Department of Health.
o Department of Education.
o Department of Youth and Civic Affairs (including Historical Preservation
Office, and Division of Media & Protocol).
o Environmental Protection Authorities (EPA) and Kosrae Island Resource
Management Authority (KIRMA).
o Relevant Municipal Governments.

•

Communities Groups:
o Traditional leaders and/or councils of chiefs
o Project affected villageso Landownerso Road users (commercial, private, motorists, pedestrians, cyclists and othermodes of transport)o Church leaders and/or groups
o Women’s Council / Associations / groups
o Youth Council / Associationso Senior Citizens Organizations
o Farmer’s Associationo Private landowners and land users (e.g., PAPs)o Schools•

Public Utilities:
o FSM Telecommunications Corporationo FSMTCC (OAE) Cable Corporationo State Public Utilities Corporation•

Private Sector and civil society:o State Chamber of Commerceo Private Sector / companies / business owners-operators in close proximity to
the works

December 2021

Final Draft

19

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Planoo
4.1.3.3

Relevant NGOs / CBOs
Any other key stakeholders identified relevant to the works

Disadvantaged and Vulnerable Groups
Disadvantaged and vulnerable stakeholders are those more likely to be adversely affectedby the project or less able to fully participate in the project benefits as well as consultationand decision making processes. In the context of the project, these are expected to include
those without recognized rights to the land they occupy, the poor, vulnerable road users
such as pedestrians and non-motorized transport users, as well as those who may find it
more difficult to participate in the consultation processes for various reasons. The
identification of disadvantaged and vulnerable stakeholders will be undertaken at eachproject site as part of the social assessment process when locations of specific projectworks are decided. The consultation and decision making processes are to facilitate their
meaningful consultation and participation in decision making processes.
Further specific stakeholders will be identified once the specific Component 2 works havebeen defined and assessed with respect to being directly affected parties, other interested
parties and disadvantaged and vulnerable to assist in determining the nature, timing,
modality of engagement.

December 2021

Final Draft

20

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

5.

Stakeholder Engagement Approach

5.1

Project Preparation Stakeholder Engagement Activities
For Project preparation, engagement and consultation, activities were led by the E SA
consultant (supported by DoTC&I state representatives and the CIU Safeguards Team as
appropriate) and specifically related to explaining the components, implementation
arrangements and the E&S aspects of the PRIME and SCORE Projects.
Consultation activities were undertaken consistent with the cultural and social norms andvalues of each State. The ESA consultant team included State-based team members ineach State to ensure the most appropriate approach for communication and engagementof identified stakeholders was undertaken (including meeting types, language use,materials presented and circulated, consultant times and locations etc).
Given the diverse and extensive range of stakeholders identified (refer Section 4.1.3),
consultation meetings were held during PRIME and SCORE by stakeholder type, andtypically included the following:•

Joint Government Stakeholder Meetings – included meetings/workshops for eachStateattendedbyrepresentativesofvariousState
government
departments/offices/agencies/authorities and their relevant subordinate divisions/offices. (Note for Pohnpei, being the capital, national government stakeholders werealso included in this meeting.)•

Joint Public Stakeholder Meetings – included public meeting/workshop attended
by representatives of relevant community groups (e.g. traditional leaders, community
groups) and other stakeholders (such as public utilities, NGOs, Chamber ofCommerce etc).

•

Separate One-On-One Meetings – undertaken with specific government and public
stakeholders where key stakeholders were in attendance in the relevant joint
meeting, preparations for government or public stakeholder meetings, or for data
gathering purposes.

The State-based ESA consultant team members contacted stakeholder groups via phone
and/or email and sent a formal letter to the key stakeholder representatives (prepared byeither DoTC&I, Governors' office or the ESA Consultant, as appropriate) requesting
attendance at the joint meetings. An agenda and a Project Summary Document (provided
in Appendix 1 PRIME and SCORE Project Summary ) was also circulated along withinvitation letter so that stakeholders understood the purpose of the meeting in advance andwere able to prepare.
During the joint consultation meetings, a PowerPoint presentation provided information to
stakeholders about the scope and nature of the Project and an opportunity was provided
for stakeholder feedback for inclusion into the development of the E&S management
framework documents.
Given English is widely understood (both written and spoken) being the official languageof FSM, presentations and consultation materials were prepared in English. However,presentations were presented in the local State language (e.g. Kosraean, Mehn Pohnpei,

December 2021

Final Draft

21

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Chuukese and Yapese) where appropriate depending on the stakeholders present during
the meeting.
Individual rounds of State stakeholder consultations were undertaken twice during project
preparations of the PRIME project whilst, due to time limitations one individual round ofstate consultation was delivered for project preparation of the SCORE project. In addition,
various smaller face to face consultation activities were undertaken where specific issues
and topics required engagement and/or discussion.
Two rounds of stakeholder consultation were held for PRIME including:••First round (August to October 2020) – during the baseline assessment phase
ESA to:oInform key Project stakeholders of the upcoming PRIME Project;oAcquire information to develop E&S framework documents; andoRecord stakeholder feedback, opinions and concerns to assist in developing
the draft environmental and social assessments and instruments.

Second round (November 2020) – undertaken following the development of the
Project Appraisal Document and nearing completion of the draft environmental andsocial risk management instruments to:oUpdate on the progress, status and timing of the PRIME Project;oReport back on outcomes of the ESA baseline assessment;oOutlining the key principles of E&S framework documents and ‘strategies’
proposed to screen and manage possible environmental and social impacts
from any Project works;oObtain comment and feedback on the strategies for inclusion in the final draft
E&S instruments, prior to public disclosure; andoAllow the stakeholders an opportunity to be engaged in the development ofthese documents and management decisions for the Project.

For SCORE stakeholder consultations were held in each State between October toNovember 2021 to:oProvide SCORE Project Overview (including update on PRIME);oComponents, Scope & Selection Criteria of SCORE Project;oPresent instruments for impact assessment including;(i) Environmental & Social Management Framework (ESMF).
(ii) Resettlement Framework (RF).
(iii) Stakeholder Engagement and Consultation (SEP).

December 2021o

Grievance Mechanism (GM); andoRecord stakeholder feedback, opinions and concerns to assist in developing
the draft environmental and social assessments and instruments.

Final Draft

22

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Given Covid-19 travel restrictions (refer Section 1.2.1.1) consultation meetings for both
PRIME and SCORE were facilitated by the State-based ESA consultant team members.
While initial efforts were made to allow relevant members of the international ESA
consultant team to call into larger meetings via online video conferencing, internet
connection was not reliable enough for this approach to be successful in most cases.
The FSM-based national consultant team was provided with training and consultationmaterial (including presentation, Project Summary, agenda, meeting minutes template andattendee lists) by the international ESA consultant team members prior to the meetings.
This was undertaken to ensure consistency in the messages being communicated to
stakeholders across all four States, to ensure valuable feedback was provided and to
manage stakeholder expectations. An internal debrief meeting was then held after the
meeting to discuss any issues raised by the stakeholders and learnings from the process.
The presentations used during both the first and second round of Project preparation
consultation are provided in Appendix B.
Following the consultation activities, meeting notes were prepared with photographs andattendee lists attached which outlined key feedback to be incorporated into theassessments and instruments. These notes also documented comments, suggestions,clarifications and other information collected during meetings.
An overview of stakeholders engaged in each State as part of Project preparation are
outlined in Table 5-1 below.

December 2021

Final Draft

23

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Table 5-1: Stakeholders Consulted In Each State During PRIME and SCORE Project Preparations (July to November 2020 & October to November 2021)

Stakeholder Type

National Stakeholders
EngagedState Stakeholders Engaged
Yap

Pohnpei

KosraeDepartment ofTransportation,
Communication &Infrastructure

Office of Planning andBudgetChuuk Governor’s OfficePohnpei Governor’s Office

Kosrae Governor’s Office

Department of Finance &Administration

Department of Youth andCivic Affairs

Department ofTransportation & Public
Works

Office of Transportation
and Infrastructure

Department ofTransportation &Infrastructure

Environmental Protection
AgencyYap State Legislature

Environmental Protection
AgencyEnvironmental Protection
AgencyDepartment of Finance &Administration

Department of Resource &Development (Division ofLand Management)

Department of Public
Works & Transport

Chuuk Planning Office

Department of Youth andCivic Affairs (Office ofSocial Affairs)

Kosrae Visitors Bureau

Department of Resource &Development (Commerce& Industry Division)

Department of Resource &Development (LandManagement Division)

Department of Resource& Economic Affairs (LandManagement Division)

Department of Resource &Development (LandManagement Division)

Department of Public
SafetyDepartment of Resource& Economic Affairs(Fisheries Department)

Chuuk Visitors Bureau

Office of Fisheries andAquaculture

Department of Health

Department of Agriculture

Kitti Municipal Government

Department of Education

Disaster Coordination
OfficeMadolenihmw Municipal
Government

Kosrae Port Authority

Department of Justice(Immigration & Labor
Division)

U Municipal Government

Kosrae State Legislature

Government Departments / Offices /Agencies / Authorities

December 2021

Chuuk

Final Draft

24

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder Type

National Stakeholders
EngagedState Stakeholders Engaged
Yap

Chuuk

Pohnpei

KosraeChuuk Department of
Public Safety

Malem Municipal
Government

Department of Marine
Resources

Lelu Town Municipal
Government

Land Commission Office

Tafunsak Municipal
Government

Chuuk Public Affairs

Utwe Municipal
Government

Department of
Administrative Services

Land Court

Chuuk Department of
Education

Kosrae Island Resource
Management Authority(KIRMA)

Chuuk Department of
Health Services

Division of Historic &Preservation, KIRMA

Chuuk Sanitation OfficePublic Information
OfficeHouse of Representatives,
Chuuk State Legislature(House of Representatives& Senate)

Tafunsak Municipal
Government

FSM Congress, Northern
Nomoneas Region

Lelu Town Government

Tonoas Municipal
Government

Project Management
OfficeWeno Municipal
Government

December 2021

Final Draft

25

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder Type

National Stakeholders
EngagedState Stakeholders Engaged
Yap

Chuuk

Pohnpei

KosraeWeloy Municipality
Traditional Chief

Weno Traditional Chief/
Village Representative

U Municipality

Presidents of Municipal
Hamlets

Gagil Municipality
Traditional Chief

Chuuk Women’s Council

Pohnpei Senior Citizens
Association

Kosrae Women’s
Association officers

Tamil Municipality
Traditional Chief

Chuuk Youth Council

Sokeh’s Traditional
Leadership Council

Kosrae Youth
Development Association

Yap Women’s Association

Kosrae Senior Citizens
Association

Kids of Ruuq Community(KORC) Youth Group

Civil Society of Kosrae

10x village chiefs (as partof Council of Pilung)

Kosrae Special Parent
NetworkCommunity Groups and Traditional
LeadershipCouncil of Pastors
Malem Church Pastor
Lelu Church pastor
Walunga Malem Hamlet
Community Health
Malem Resource
Management Committee
Lelu Town Resource
Management Committee
Tafunsak Resource
Management Committee
Utwe Resource
Management Committee

December 2021

Final Draft

26

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder Type

Public Utilities

National Stakeholders
EngagedState Stakeholders Engaged
Yap

Chuuk

Pohnpei

KosraeYap State Public Service
Corporation

FSM Telecommunications
Corporations

FSM Telecommunications
Corporations

FSM Telecommunications
Corporations

FSM Telecom

Chuuk Public Utility Corp

Pohnpei Utilities
Corporation

Kosrae Utilities Authority

FSMT Cable Corp.

Private Sector/Civil Society

Yap Chamber ofCommerce

Chuuk Conservation
Society

Kosrae Chamber ofCommerce

Yap Small Business
Development Center

Gender Based Violence
Program-Inepwinau
Counselling Center

Kosrae Consumers
Organization/lnter-Agency
Committee

Yap Red Cross

Chuuk Chamber ofCommerce

Aquaculture Center(MMME)
Adaptation Fund Project
Micronesia Red Cross(Kosrae Chapter)
Kosrae Conservation &Safety Organization

December 2021

Final Draft

27

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Below lists the number of stakeholder representatives from government, non-government,
private sector, and civil society groups during PRIME and SCORE preparations.
PRIME. A total of 108 stakeholder groups and members were engaged as part of the
Project preparation engagement activities across the four States, including:•National – 4 Government;•

Kosrae – 17 Government; 15 Community groups; 7 ‘Other’ stakeholders;•

Pohnpei – 10 Government; 2 Community groups; 2 ‘Other’ stakeholders;•

Chuuk – 22 Government; 3 Community groups; 6 ‘Other’ stakeholders; and•Yap – 4 Government; 12 Community groups; 4 ‘Other’ stakeholders.

Differences in the number of certain types of stakeholders engaged in each State are inpart due to how organized and engaged certain stakeholder groups were, and how
effective community leaders were in bringing the stakeholders together. Additional effort
may be required during Project implementation to engage certain stakeholder groups if
they are identified as being potentially impacted by the physical works. This is similar withthe situation for SCORE.
SCORE. A total of 74 stakeholder groups were consulted as part of the project preparation
engagement activities across the for States, including:•National – 6 Government;•

Kosrae – 6 Government; 2 Community groups; 4 ‘Other’ stakeholders;•

Pohnpei – 10 Government; 2 Community groups; 8 ‘Other’ stakeholders;•

Chuuk – 10 Government; 6 Community groups; 3 ‘Other’ stakeholders; and•Yap – 3 Government; 4 Community groups; 10 ‘Other’ stakeholders.

A total of 56 consultation meetings were held both for both PRIME and SCORE projects.
This included 42 consultation meetings for the PRIME project from 30 of July 2020 to 12
November 2020 and 14 for SCORE form 27 October to 2 November 2021. A summary of
key feedback and comments received from stakeholders during Project preparation
consultation meetings are outlined including responses as to how the issues raised are
addressed by the Project.
A detailed breakdown of stakeholder engagement and consultation activities, including
persons, locations and dates, key purpose and outcomes is of meetings provided inAppendix C.
Detailed meeting notes from these meetings are provided in Appendix D.
Table 5-2 below summarizes participation in the various consultation activities, comments
raised as well as how the comments were addressed in the meetings and in the project
design.

December 2021

Final Draft

28

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Table 5-2: Summary of combined key feedback and comments received from stakeholders during Project preparation consultation meetings.

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome• Accuracy of the Primary Road extent shown, and extent ofroads to be assessed as part of the PRIME Project, including
Infrastructure Planning and Implementation Committee (IPIC)
Primary Road Network Map, and Adaption Fund roadsegment in Malem.

• Agreed during meeting that KIRMA to provide additional sections to
ESA Consultant that they thought should be included, and DoTC&I/ WB to be consulted and follow up.
• The extent of the roads included were determined by DoTC&I in
consultation with State stakeholders and WB.

• What are the types of physical works required to enhance
climate resilience in Kosrae?
• Agreement by stakeholders that improvement of Lelu
Causeway was the highest priority for Kosrae, and that it wasappropriate for this to be identified as an ‘urgent’ work.

• Physical works proposed to be developed as part of VA/CRRS
studies.
• Existing resources, data and information will be understood to
inform prioritization of certain physical works (e.g. Kosrae Shoreline
Management Plan, which identifies coastal erosion areas).

• Appreciation of engagement, and readiness for continued
engagement going forward.

• This is the start of the engagement process, and there will be many
more opportunities to be involved throughout the Project duration.

• Concerns of local capacity to undertake a review of the E&S
documents being reviewed, and whether this responsibility
should only be left up to national stakeholders, such as
DoTC&I, CIU.

• Agreed that State stakeholders would be provided an opportunity toreview these documents prior to finalization.
• DoTC&I and DoFA CIU to undertake detailed review of documentson behalf of GoFSM.

• Reservations about sharing GIS data that local authorities(e.g. KIRMA) have spent a lot of time and effort compiling,
and wanting surety that the data would not be shared beyond
the needs of the Project.

• Agreed during meeting that GIS data needed for the PRIME Project
was to be shared with the ESA Consultant.
• GoFSM to remain ultimate owners of the data being compiled andcollected.
• Request for compensation for use to data to be raised with DoTC&I
for follow up.

• Distribution of funds provided by WB for the Project, and how
much would be allocated to Kosrae. General feeling that
Kosrae is often disadvantaged by national Project’s due to thesize of the State.

• Concern acknowledged during meeting and stated that this topic
would be raised with DoTC&I to follow up.
• Respective funding to each State to be based on need of works inthat State.

1 Kosrae - PRIME
Joint State
Government
Meeting
Sep-3, 2020

December 2021

Kosrae DoT&I;
Governor’s Office;DoFA;
DoREA (LandManagement &Fisheries Development
Divisions);
Kosrae Port Authority;
Department of
Education;
Department of Health;
Kosrae State
Legislature;
Kosrae Visitors
Bureau;KIRMA;
Historic Preservation;
FSMTC;
Kosrae Utilities
Authority;
Lelu Mayor’s Office;Malem Mayor’s office;Tafunsak Mayor’s
office;Utwe Mayor’s office.

Final Draft

29

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

Joint Communityand ‘Other’
Stakeholder
Meeting

Governor’s office;
Kosrae State
Legislature;
Malem Church;
Kosrae CoC;
Aquaculture Center(MMME);
Civil Society of
Kosrae;Lelu Church;
Adaptation Fund
Coordinator;
Walunga Malem
Hamlet;Community Health;
Project Management
Office;Kosrae Women
Association;
Senior Citizens;
DoT&I;KIRMA;
Council of Pastors;
Micronesia Red CrossKosrae• Accuracy of the Primary Road extent shown, and extent ofroads to be assessed as part of the PRIME Project, including
inclusion of the Adaption Fund road segment in Malem.

• Governor and DoT&I Director clarified during the meeting thatfunding for the Adaption Fund road segment in Malem is alreadysecured (i.e. from another source) and will not form part of the
PRIME Project.

• Many sections of road in State that are degraded and require
improvement to enhance climate resilience.

• Physical works proposed and prioritized, to be developed as part of
VA/CRRS studies.

• Road easement clarifications, including i) duration (expiry
dates) of existing easements, ii) are the easements valid if
current landowners did not sign (i.e. signed by previous landowners).

• Agreed during meeting that DoT&I Director to follow up with Land
Management office on status of easements, and to get a legal
opinion from the Attorney General’s office.

• Lelu Causeway discussions, including current and potential
environmental and social impacts.
o Water quality and ecological concerns regarding
current operation of Lelu Causeway, and that
improvements are required.
o Potential environmental impacts on reef adjacent to
Lelu Causeways due to construction activities during
improvement, and request for an ESIA to be undertaken
prior to commencement of construction.
o Lelu Causeway is culturally and historically significant,in part because it was built by local people used local
resources. Request for investigation as to whether
preserving the bridge if possible, rather than full
removal, and local signage to identify local significance.

• Generally understood that the existing causeway is resulting inenvironmental impacts currently. This is in part a reason why Lelu
causeway has been identified as an urgent works.
• ESIA/ESMPs to be developed and implemented to manage
potential environmental and social impacts from construction
activities associated with Lelu Causeway improvements.
• Acknowledge local sentiment regarding cultural and historical valueof existing causeway. Request for preserving the bridge if possible,
should be considered as part of ‘participatory design approach’
during preliminary design.

• Provision of GIS data and support undertaking field survey(Red Cross Society), if required.

• While support from Red Cross staff was not necessary during field,
the offer was acknowledged and appreciated.

• Important that different sectors of community are engaged
throughout the Project, and enthusiasm regarding Project andfuture involvement and consultations.

• Comment acknowledged during meeting, and appreciative ofenthusiasm.
• Agreed, hence the reason for the development of a SEP to ensure
all key stakeholders (including local communities) are identified andappropriately engaged throughout Project.

Sep-4, 2020

December 2021

Final Draft

30

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Joint meeting with
Government,
Community and‘Other’
Stakeholders
Nov-9, 2020

December 2021

Stakeholders Present

Governor’s office;Department of
Resources &Economic Affairs(DREA), Division ofFisheries;
Department of HealthServices;
Department of Finance& Administration;
Department of
Education;
Department ofTransportation &Infrastructure;
FSMTC;
Historic Preservation(KIRMA);
Kosrae Visitors
Bureau;Project Management
Office (PMO);
Overseas
Development
Assistance (ODA)
office;Malem Mayor;
Civil Society of
Kosrae;Discussion Topic, comment, feedback

Response / Outcome• Selection process of works in each State to be determined byboth national and State leadership and representatives, and arange of stakeholders (not just government officials).

• A range of stakeholders to be engaged during the VA/CRRS
process to ensure range of inputs and ideas are considered interms of priorities in each State.

• Implementation of Physical Workso Will implementation of the physical works be the samefor all four States, or will progress by one or moreStates affect the implementation schedule for the otherStates.
o Want to ensure that delays in other States will not
penalize Kosrae in terms of timing of construction.
o Consensus that there is a need to improve and build
climate-resilience in Kosrae, and stakeholders ready toprovide support the Project.
o Desire for works Kosrae is keep on track and not missany opportunities for improvements under this Project
due to delays.
• Scope of Project Roadso Again questioned by only part of the Primary road on
Kosrae was included under PRIME (e.g. Utwe to
Wailung), and that other secondary roads recommended
in 1st meeting were not included.
o Desire that even if actual physical works will not be
undertaken on these road sections, they should be
included in the VA/CRRS studies.
o Wanted assurances that concerns raised previously
were actually considered.
• Would the Project budget be allocated evenly amongst theStates, or based on respective needs of each State.
• How will physical works be determined (i.e. who will decide if
works with high E&S risk is part of Project, i.e. determine that
it is ‘essential’ work).
• Will there be budget for resettlement costs?

• Comments acknowledged and responses provided during meeting,including:o Allocation of fund determined by implementation costs.
o Project is developing a framework to ensure resettlement
issues are adequately addressed.
o An RFP has been issued for Lelu Causeway, with the scope
to include identification of costs of undertaking the works.
• An email was circulated post-meeting by the ESA consultant
addressing each of these points identified for follow up in moredetail, including:o Physical works – “There will be a process for selecting,screening and designing each physical works, which will be
independent for each State i.e. hold ups in one State will not
result in delays in other States (as long as funding issecured, which is what our work is for), so Kosrae will not bedisadvantaged in that regard. The urgent works identified(i.e. Lelu causeway) will be the first works to be assessed,
designed and implemented. What I would say though is that
depending on the scale of works proposed further
environmental and social assessment may be required (i.e.
an ESIA) prior to any works commencing which can taketime. The urgent works in other States are likely to havesmaller scale impacts than Lelu Causeway, and may movethrough the screening, assessment and design phases
faster, so my be implemented sooner. But it is still too early
to have an accurate idea of respective timing”.
o Scope of Project Roads – “The roads identified are the resultof consultation and negotiation between national and State
governments. The ESA consultant had no part inthis. There is only so much funding, and hard decisions will

Final Draft

31

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present
Kosrae Utilities
Authority;
Kosrae Youth
Development
Association;
Kosrae Women
Association

Discussion Topic, comment, feedback

Response / Outcome• Concern regarding Project timeframe, and whether the
GoFSM was pursuing other sources of funding for road
improvements in Kosrae.
• Stakeholders hoped that physical works would begin earlier
than 2022.

•
•

•
•

have been made at a higher level. Also just because they
are not captured under PRIME does not mean they may not
be included under other funding arrangements, as it isunderstood talks are underway with a number of donors (e.g.
ADB, China etc) for similar funding arrangements in the
future. Questions regarding inclusion of road sections fromthe State leadership to be directed to DoTC&I for further
discussions”.
Respective budget in each State to be based on need of works inthat State, rather than even split.
Prioritization of physical works to be determined as part of a multicriteria analysis (MCA) which will form part of the VA/CRRS. This
MCA will include consideration of E&S risks.
Provision budget is to be set aside for securing land access forworks (should it be required).
A thorough process is required in order to ensure robust
assessment and design of physical works, including mitigating
potential impacts. This takes time. Generally urgent works are
expected to be the first project to commence construction (or atleast to begin the assessment/design process).

1.1 Kosrae - SCORE
Joint meeting with
Government,
Community and‘Other’
Stakeholders
Oct – 17, 2021

Department of
Finance &Administration
Department of
Health Service
Tafunsak Municipal
Government
Lelu Town
Government
Kosrae Chamber ofCommerce

December 2021

• All stakeholders indicated full project support.
Comments from the Governor:• Mutunnenea to Sialat road has been identified by the Kosrae
Infrastructure Planning and Implementation Committee, IPIC,
as a priority secondary road that has served the community
for some time and requires urgent upgrading.
Question from Director of DREA:• Ownership status of road easement for the Kosrae SCORE
road?

Final Draft

Responses from State Consultant:• Together with State priority, ongoing VA/CRRS will help determine
priority secondary roads.

•

There were easement agreements but the documents weredestroyed in a fire. The AG’s office issued a “Statement of
Prescriptive Easement” for the proposed strategic secondary
road. But AG recommended to get consent from all
landowners prior to construction to avoid legal issues.
32Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present
FSM Telecom
Kosrae Special
Parent Network

Kosrae Women
Association
Kosrae Conservation& Safety
Organization

December 2021

Discussion Topic, comment, feedback• Could other secondary roads be considered for funding under
SCORE?
• Is there a list of required data that Kosrae state needs tosubmit to the national government for the SCORE project?

Response / Outcome• Each state has identified a priority SCORE roads but ongoing•

VA/CRRS may determine other secondary roads requiring
climate resilience upgrade/s.
No list but consultants are collecting data, stakeholder
concerns, comments, etc from stakeholder engagements andproviding them to the national government to help in thedevelopment of the E&S instruments.
Ongoing efforts of PRIME will deliver spatial and sector
planning tools.
Acknowledged suggestion.

• Could Kosrae state rely on PRIME preliminaries and/or resultsof ongoing VA/CRRS studies and road asset management•
system to inform decisions for the SCORE project?
• Question on administration of project funds. Suggested for•
information to be available to the state government early toeffectively carryout roles and responsibilities and avoid delay.
• Suggested project information to be available to the state• Acknowledged suggestion.
government early to avoid delay, effectively carryout its roles
and responsibilities.
• What are data requirements for the state and what would•
Acknowledged. List of data requirements from the state will
happen if required data is not provided or submitted in time?
be provided/discussed during detailed design stage by the• “Mutunnenea to Sialat” road; thus, electric poles andrelevant agency and during detailed design phaseconsultations.
telephone boxes that are in the way should be moved or
relocated so improvement work on the road can be ascomplete as possible with drainage installed according to the • Acknowledged. Possible relocation of utilities will be part ofthe impact assessment during project preparation.
Governor.
Landowners’ consent will also be secured as well as• Road users of secondary roads are landowners and theirconsultation with utility companies prior to any movement
families. Among them are students who used the road tooutside the existing road alignment.
school every day and/or people to access basic services ie
health.
Comment from Director of DT&I:• The utility company thought state government had no roadeasement for the “Mutunnena to Sialat” road. There were
initial resistance from a couple of landowners who did notwant the electric poles on their land but eventually gaveconsent after former Senator Claude Phillip negotiated andoutcome, GM Skilling further stated that FSM Telecom used

Final Draft

33

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

the Kosrae Utilities Authority (KUA) easement to installtelecom lines and poles along the same road some years ago.
• If said secondary road undergoes upgrade and improvement,
then KUA will also have to also upgrade and re-align electricpoles that are in close proximity to the road shoulder. Will
need funding for the realignment and upgrade work andrequested SCORE to include in project funding.
2. Pohnpei- PRIME
Joint meeting with
Government,
Community and‘Other’
Stakeholders
Sep-17, 2020

December 2021

DoTC&I;EPA;
Social Affairs Office;Department of
Resources &Development;
Pohnpei Senior
Citizens;
FSMTC• Enthusiasm regrading Project, and government to work
collaboratively (including National, State and Municipal) to
identify areas of the road network that require improvement• Comment acknowledged and enthusiasm appreciated.

• Options to minimize dredging/mining of reef for construction
material.
• State Government needs to boost enforcement ofenvironmental laws and regulations, as most development
projects do no abide by management requirements.

• Dredging/mining of the reef will not be recommended for the
Project. Roading material is to be sourced from appropriately
licensed quarry sites.
• Concern regarding enforcement by State government
acknowledged.
• WB requires robust mitigation and management measures to be
developed, and will ensuring monitoring is undertaken (including
provision of adequately resources to manage these aspects of the
Project). Regular reporting to WB is required, and any issues
identified will be followed up and resolved.

• Distribution of funds provided by WB for the Project to be split
evenly across States or as required depending on physicalworks.

• DoFA CIU responded during meeting that funding as per works
requirements, with works proposed on an ‘as need’ basis on
primary road in each State starting with identified ‘urgent works’(e.g. Awak Bridge in Pohnpei).

• Knowledge sharing between departments a common issue
and challenge, and hopeful that PRIME Project can support
standardization of national and State protocols.

• Comment acknowledged, and understood that knowledge sharing
between departments and States can be a challenge (as a common
issue internationally).
• Establishment of a Project Implementation Unit (PIU) withresources in each State will ensure that the Project is suitably

Final Draft

34

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome
coordinated and managed, including managing relationships andcommunication between stakeholders.

Joint meeting with
Government,
Community and‘Other’
Stakeholders
Oct-12, 2020

Joint meeting with
Government,
Community andDecember 2021

DoTC&I;
T&I;
EPA;
Social Affairs Office;Department of Public
Safety;Office of Fisheries andAquaculture;
Kitti Municipal
Government;
Madolenihmw
Municipal Government;
U Municipal
Government;
U Municipality;
Pohnpei Utilities
Corporation

State Governor’s
Office;• Collaboration with Green Climate Fund (GCF) to unify
assessment efforts.

• DoTC&I State focal point (and EPA) responded during meeting thatno reason why the GCF cannot unify with PRIME Project, andworth investigating to include GCF in future assessments.

• Can Asian Development Bank (ADB) fill funding gaps forinterventions along transport network.

• DoTC&I is already working with ADB and other bi-lateral
investments in expand physical works needs identified as part of
the PRIME VA/CRRS.

• Will this Project include road markings, as these deteriorates
quickly in Pohnpei due to high rainfall.

• Road Safety audit to be undertaken which will include assessmentof lighting, road markings and signs.

• Maintenance mechanism already in place for Pohnpei,
including tax increase to cover this, but haven’t seen any
improvements.

• Comment and concern regarding seeing actual benefits from
infrastructure projects acknowledged.
• This Project is being funded by WB, an international donor,
therefore no tax increases will be required to fund PRIME.

• During previous assessment in 2019 was Pehleng bridge
examined?

• VA/CRRS will assess all bridges and culverts on the primary road
networks.
• 2x bridges at Pehleng included in supplementary request from
ADB, so unlikely to require funding under WB funded PRIME.

• Will hydrology, including rainfall and stream flow be
considered as part of assessment of Awak Bridge• Yes, VA/CRRS will consider historical rainfall an future trends forthe road network, including rainfall, seal level rise, landslide prone
areas and other climate threads.

• Public utilities corporation and Telecommunications Corp.
needs to work closely with T&I to ensure no utilities andnetworks are interrupted as a result of construction works.

• Comment acknowledged.
• Coordination between stakeholders is critical, and FSMTC are a
key stakeholder that will be involved in the design process tominimize the risk of disruption to services, and impacts on thecommunity.

• Comments by Governor:• Comments acknowledged and discussed during meeting.
• Governor to work closely with State partners to ensure communities
and land owners are involved in stakeholder consultations,Final Draft

35

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting‘Other’
Stakeholders
Nov-10, 2020

December 2021

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

Department of Finance& Administration;
Madolenihmw
Municipal Government;
EPA;
Department of
Resources &Development;
Nett District
Government;
Kolonia Town
Government;
PSQ;
Social Affairs Office;
T&I;
Overseas
Development
Assistance (ODA)
office.

Suggested by the Governor, that consultations
undertaken for the VA/CRRS to take place in therespective Municipalities.
o Pohnpei Transportation Authority (PTA) to be
designated entity to lead construction work, with anyother interested/qualified Contractors to go through abidding process.
o Some previous road improvements were poorly
designed (i.e. inadequate drainage and culverts),
resulting in damage). Work is underway to standardize
roading projects.
• Comments by Mayor of Madolenihmw Municipal Government:o 4x ongoing road improvement projects in Madolenihmw,
and no stakeholder consultation undertaken for them (by
DoTC&I, T&I or local government);o Some of the projects were designed that required roadeasement negotiation, but that never took place;o E&S aspects are often undervalued due to urgent
projects between donors and State government;o Municipal governments don’t have means to conduct
assessments and consultation, and will require astronger partnership between State and National
government departments to ensure smooth
implementation, community awareness and cooperation.
o Need to revisit easement laws to ensure they arereflected strongly in the development and management
frameworks.
• Comments by Director of DRD:o Important for T&I and PTA to provide their priority
projects, so can easily align when donor funds become
available;

including locating future meetings in Municipalities to increase
engagement and attendance.
Existing work to standardize design to be incorporated andconsidered during PRIME design process.
PRIME will involve extensive stakeholder engagement, andeasement negotiations. Being WB funded means that PRIME will
not be undertaken as per DoTC&I standard practice, as required toadhere to WB ESS.
E&S risks and impacts will be incorporated into PRIME process(including planning, design and implementation).
DoFA CIU have resources purely to adhere to E&S safeguard
requirements across the donor portfolio of works in FSM. A PIU
will also be established for PRIME to managed and implement
Project. So each State department does not require specificresources to conduct assessments and consultation. But they will
be actively engaged in the process.
T&I and PTA will be engaged during VA/CRRS prioritization
process to ensure sites they consider to be high priority sites are
considered.
Framework documents to be publicly disclosed and an opportunity
will be provided for stakeholders to provide comment and feedback
into the contents of these framework documents.
Physical relocation not expected as a result of the Project, andimpacts to land/assets and communities will be minimized where
ever possible.

oFinal Draft

•
•

•
•

•

•

•

36

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

Important to have own government people involved withpeople drafting the framework documents, so notcommitted to something can’t deliver;o Maintenance is the issue with infrastructure. Often lackmaintenance plan to sustain roads
o Look forward to draft frameworks to make sure theyreflect capabilities to implement projects• Comments by Nett District Administrator:o Need to work closely with State Legislature to consider
viable and effective resettlement options. Nett andSokehs Municipalities are close to Kolonia andpopulation is becoming dense.
o

2.1 Pohnpei- SCORE
Joint meeting with
Government,
Community and‘Other’
Stakeholders
OCT-26 to 29,
2021

December 2021

Dept. of R&D (National
Government)
Dept. of Foreign
Affairs (National
Government)
Governor’s Office
Lt. Governor’s OfficePohnpei State
Legislature
Transportation andInfrastructure
Transportation
Authority
Attorney General’s
OfficeDept. of Finance(Pohnpei State)
Dept. of R&D (Pohnpei
State).

Question from Hon. Speaker, Pohnpei State Legislature:• Question on who conducted the site selections and if any
involvement of Pohnpei state government?
Comment from Hon. Speaker:•

Dolonier road is considered a primary road. It is the Sekere
loop that is a secondary road.

Comment from Hon. Speaker• State leadership needs to be consulted prior to site selection
process so we can provide input.
Comments from Robert Goodwin, Program Management Unit:• Due to the lack of classifications in the FSM, we settled on theconcept that the primary network is basically linking the main
populations hubs around the island
Comment from Hon. Speaker:

Final Draft

Administrator of Office of Transportation & Infrastructure:• Office of T&I was involved in the identification of Awak Bridge forproject PRIME. However, were not yet involved in the site selectionsfor SCORE. Nan Madol road is critical to improve tourism sector, but
not involved in the identification of Dolonier/Sekere road as a potential
road to be included in SCORE. Final selection of roads to be assigned
will take place after the VA/CRRS and will involve consultations withrespective state governments.
• Acknowledged his suggestion.

Comment from Governor:• Regarding WB and ADB projects, although priorities have been madesuch as Awak bridge, the selection of investments is still to beassessed. Expecting the VA/CRRS consultant team from Spain tocome and do an assessment on the ground and undertake
consultations. So, in terms of final road prioritization we should place37Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

Dept. of Land (Pohnpei
State)
Micronesia
Conservation Trust
Conservation Societyof Pohnpei
Broadcasting
Corporation
Utilities Corporation
Sokeh’s Traditional
Leadership Council(Adhoc Group)
Sokeh’s Coastal
Fisheries Advisory
Council (SMK)
Pohpei’s Intere
Pohpei’s WomenInterest
Pohnpei Senior CitizenGroup
Pohnpei’s Disability
and Consumer Group• Given the sensitive issue on dredging on Pohnpei at present,
how do these road improvement projects are going to utilize
construction materials, such as coral aggregates? Are limitingcoral aggregates as the primary material used in road
construction or are there any alternative options for materials?
• Comments from Senator.

on hold the needs of Pohnpei until the team arrives to provide in depth
assessment for us to determine our priority roads.
• The team will need to sit down with the consultants and engineers toprovide their recommendations to move this forward.

FSM Congress,
Northern Nomoneas
Region;Weno Municipality;
Chuuk Sanitation
Office;• Chuuk Conservation Society is interested in understanding
the safeguards instruments for this Project, to ensure they are
consistent with current environmental and social efforts.

• We have been collaborating with NGOs, Chamber of Commerce,
Chuuk Women’s Council and Chuuk Youth Council.
• NGOs will be engaged going forward.

• Scope of Project assessmento Sapuk badly needs road rehabilitation.
o Please assess Mwan to Neauo, and Wichap to Epiupw,
as roads badly deteriorated.

• Primary roads are the main focus as access to communities stillneed a functioning primary road.
• The extent of the roads included under PRIME were determined by
DoTC&I in consultation with State stakeholders and WB.

• There are existing laws in Pohnpei designating which road is
primary and secondary. Which road definition are we going to use,
WB or Pohnpei laws?

• Is the SCORE project included in the $40M?

Response from Robert Goodwin, Program Management Unit:• For now we are using a working definition agreed with the WB toassist in developing the project . We had to make someassumptions in order to develop the project. Once we are done withthe re-assessments in all the states, then we plan to come up withnew definitions. The assessment will also look into existinglegislations such as road definitions in Pohnpei.
• PRIME project’s budget is 40M for 4 States. SCORE is at $15M.

3. Chuuk- PRIME
Joint meeting with
Government,
Community and‘Other’
Stakeholders
Aug-28, 2020

December 2021

Final Draft

38

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present
Weno Municipality
Office/Council;
Weno Traditional
Chief/ Village
Representative.

December 2021

Discussion Topic, comment, feedback

Response / Outcome

Will secondary roads be included under Projectassessment.
• Need to ultimately complete the circumferential road aroundWeno.
o• Clarification regarding engagement/communication process,and who will be doing the assessments.

• ESA consultation starting this process, including an initial survey.
Will be more focused once the works have been identified. Many ofthese assessments will be undertaken by PIU/CIU, with support
from external S consultants if required.

• Are you working with the utility companies? Is there
collaboration?
• Please coordinate with CPUC, including possible joint
negotiation to provide access to water resources in Wichen,
Peniesene.
• A number of donor funded projects include utilities (e.g. solar
array – WB, deep wells – UNDP, water and sanitation – ADB
etc).

• Yes CPUC and FSMTC are Project stakeholders/partners and will
be engaged throughout Project.
• CPUC and FSMTC have been working closely with ESA consultant
to provide utility GIS data.
• Other current and proposed projects to be understood andconsulted with where appropriate (including both donor and GoFSM
funded projects).

• Community support and engagement.
o Important to get as much community support andinvolvement as possible. This has been a problem withpast Projects.
o As soon as landowners/community leaders see
developments starting they put price tags on access totheir property.
o Important that we give communities support so they canreap long term benefits of these Project’s.
o Based on experience with ADB Project, land disputes
are a major issue e.g. CPUC/ADB water resources
Project in Peniesene, which has now been side lined asa result.

• Stakeholders that need to work with are being identified and will be
refined once works proposed.
• These type of projects (i.e., WB funded) come with conditions, andif stakeholders and communities are not involved or unwilling theneveryone loses the benefits of these projects.
• Important that all stakeholders are involved and engaged, such as
this meeting of Chiefs, so that important messages can be explains
to communities, including Project benefits.
• Limited timeframe for this stage of the Project, but there will be
opportunities for communities to be more directly engaged going
forward as part of this Project.
• Understanding community feedback is important as part of theenvironmental and social assessment, including negative feedback.

Final Draft

39

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedbackoooJoint meeting with
Government,

December 2021

Response / Outcome

This is an opportunity for communities to getdevelopment assistance, and the Project depends oncommunity willingness to get involved
Community engagement helps to educate on theimportance of collective benefits.
If communities don’t cooperate or aren’t involved, this
could prevent engagement for future development
projects.

• When Weno Project in Mwan was undertaken,
engineers/contractors resulted in environmental problems,
including impacts on watercourses, stagnant water flooding
Taro crops. Please consider proper drainage during Project
design, to avoid damage to farmland, taro, and flooding etc.

• There were recommendations to climate proof the ADB project, but
funding didn’t allow recommendations to be accommodated (e.g.
raising road level, drainage etc)
• Term ‘climate resilience’ is important, and all of these considered
are to be taken into account during design, including drainage,
flood, erosion etc).
• All the environmental and social data being collected are to identify
areas that the designers need to consider.

• Is there a time limit for how long easements are in place for?

• Easements are only along road reserves that have been agreed
upon. Community is to be involved infield surveys and meetings
regarding easements.
• ESA consultant and State focal points are trying to help Weno
communities secure the grant for these improvements.

• Different government administrations come and go, buthaven’t seen important changes that benefit people. Need tosupport these types of Projects so that development
assistance can be provided, for everyone’s benefit.
• Road improvements are essential for development, andpeople need access to resources and services.
• Also need assistance on roads into villages, not just primaryroads.

• Main focus is on the primary road around Weno, as this is typicallywhere climate resilience is most required (i.e. coastal) or where key
infrastructure is located.

• Will the PRIME Project only focus on primary roads, or willsecondary roads also be improved. West Pou Road

• Roads to be included in VA/CRRS are based on economic/strategic
need, and will include West Pou Road. Primary roads are mostly

Final Draft

40

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

Community and‘Other’
Stakeholders

Department ofTransport & Public
Works;
Governor’s office;Commerce & Industry;
Land Management;
Chuuk Conservation
Society;
Chuuk Planning Office;Chuuk Public Utility
Corp.;
Chuuk Visitors Office;Chuuk Women’s
Council;
Disaster Coordination
Office;Department ofAgriculture;
FSM Immigration &Labor;
Chuuk Department of
Public Safety;
Department of Marine
Resources;
EPA;
Land Commission
office;Chuuk Public Affairs;
Department of
Administrative
Services;(secondary road) needs most improvement, and heavily
congested.

considered as these are typically where critical infrastructure islocated.

• Integration with other infrastructure plans and funding:o Infrastructure Development Plan (IDP) currently exists
which considered environmental and social impacts.
The IDP has not yet been implemented. Will this be
IDP be considered in terms of upcoming development
projects.
o China is currently committed to providing funding for
Weno road.
o IDP is an official document for the State, and any
projects should follow the programs identified underIDP.
o Several projects and sources of funding. These should
all be combined/coordinated, with funds allocated for
non-Weno islands.
o Need consistent clarity on State plans, not just react
when opportunities arise. Need a collective andconnect interest.

• IDP has identified road network in Weno as priority, and someelements (such as conceptual design of circumferential road) has
been completed. It’s just a matter of securing funding for theworks.
• Need to scale up concept designs has been identified, and theimportance of environmental and social data gathering anddevelopment of framework documents being undertaken under
PRIME will feed into these designs and will inform other donor
funded projects.
• This Project belongs to Chuuk State and FSM, through theirrespective lead agencies. It is not the ESA consultants role toselect priority investments. This is the responsibility of State andNational GoFSM.

• Has there been coordination between national, state
government and WB when selecting roads the scope ofProject ? Or is this a foreign initiative disconnected from theneeds to Chuukese people?

• Scoping and consultation has been ongoing over the past year, andconcept design were considered.
• E&S gap analysis highlighted that a lot of information gaps still
remain. These gaps need to filled to be eligible for funding.
• Chuuk State decided and selected urgent works. Works in Chuukshould have been included in the Chuuk Road Project, but included
under PRIME as funding needed to be provided in each State forthis Project.
• Project identified by President of FSM, who met with WB to request
funding.
• Funding will be provided under other donor’s for works that will not
be funded under PRIME (i.e. ADB, China etc). Coordination isrequired in order to FSM to accomplish roading needs.

Sep-3, 2020

December 2021

Final Draft

41

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

December 2021

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

Chuuk Youth Council;
Chuuk Department of
Education;
Chuuk Department of
Health Services;
Gender Based
Violence ProgramInepwinau Counselling
Center;Chuuk State
Legislature;
Chuuk Chamber ofCommerce;
Tonoas Municipality.

• Hope to see future development projects spread to otherislands.
o Given PRIME only focuses on Weno, hope that ADB
funded works don’t just focus on Weno, as then otherinfrastructure identified in IDP will not be undertaken.
o Other islands in Chuuk, outside of Weno, are indesperate needs of development. Lack of roadinfrastructure impact peoples access to services, suchas school.
o Concern that Weno is overfunded, as currently multiple
infrastructure development projects focused on Weno.
o How does this Project benefit all of Chuuk, if only
funding for Weno.
o Please include Tanoas in the development plans, as
there is a range of infrastructure there that requires
upgrades (e.g. roads, docks, industry etc).
• There are plans by Department of Commerce and Industry todevelop Tanoas, to take pressure of Weno.

• These projects came from President’s ‘Pave the Nation’ initiative.
• Receiving this feedback is what this engagement is for, so that yourideas, thoughts and suggestions can be taken into account (and notjust a foreign initiative).
• WB maritime project visited other islands in 2018, so WB and
DoTC&I have a good understanding of conditions in other islands.
• The extent of the roads included under PRIME were determined by
DoTC&I in consultation with State stakeholders and WB.

• CPUC has current funding under ADB for water and seweragesystems, under disaster risk reduction funding. Are utilities
included are part of the PRIME Project. It would be difficult tocomplete loop for power utilities right around Weno withoutroad access. The missing section of road should be a Statepriority• Section of road between Mwan to Neauo should be prioritized
as it adds economic benefit (e.g. Tourism, connectivity etc).

• Comment acknowledged, and extent an prioritization of roads andworks will form part of VA/CRRS.

• Any findings from environmental and social assessment?

• Update on E&S baseline study provided during meeting.
• ESA to inform the ESMF and other instruments has been
completed and has been compiled in a Baseline Resource Report,
which is appended to the ESMF. This will be publicly disclosed
along with the other E&S instruments.

Final Draft

42

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Joint meeting with
Government,
Community and‘Other’
Stakeholders
Nov-12, 2020

December 2021

Stakeholders Present

Governor’s office;Commerce & Industry;
Department of Marine
Resources;
Chuuk Public Utility
Corp.;
Land Management;
EPA;
Chuuk Conservation
Society;

Discussion Topic, comment, feedback

Response / Outcome• Need to coordinate our efforts, especially regarding roadeasements. Chuuk is often identified as being behind interms easement information (e.g. only Tanoas has more than
50% of land titles secured). The rest of the islands have a lotof land documents missing• Road easement documents along whole primary road in Weno tostart to be compiled in anticipation of works, so can better
understand gaps for this Project, and for other projects currently
focused on Weno.
• The planning and designing of works will emphasize participatory
design process. Land owners and land users adjacent to proposed
works areas as well as community and traditional leaders will be
consulted on proposed design options and their feedback
incorporated in to preliminary and final design. Any modification to
the road footprint along with any displacement of property withassociated mitigation should therefore be acceptable to affected
persons regardless of degree of completeness of easementagreement documentation.

• As part of beautification of Weno project, leaders encouraged
improving roadside fences. Will this be an issue for impacts
on people adjacent to the road near works.

• Any structures that will be impacted by the Project will be
relocated/moved at a cost of the Project.

• Question regarding disclosure of draft E&S framework
documents. Request for draft documents to be shared withstakeholders by a Project representative when they are ready.
• The more information we provide stakeholders with, thehigher quality feedback that can be obtained duringconsultation meetings.
• Status of baseline survey and data gathering?
• Will West Pou Road be included in the Project? Why I itclassified as a secondary road.
• Importance of collaboration between different projects. CPUC
has 2 projects ongoing, one funded by ADB (water andsewage facilities) and one funded under WB (solar plant at
Mechitiw). Both of these will be affected by PRIME, with the
ADB project commencing next year.
• Urgent works (airport to Pou Bay Bridge) to include utilities,
water and sewerage?

• Clarified purpose of meeting was to outlined strategies for
feedback, prior to completion of draft docs. Draft and final
framework docs would then be publicly disclosed.
• Agencies were very helpful and we gathered a lot of useful
information. Identified that land easements were available alongurgent section of road (Airport to Pou Bay Bridge), but work neededto scan all documents required from Land Management office. This
will be critical once all the works have been identified.
• Lt Governor answered during the meeting that while it may not be
included for physical works under PRIME, assessment of this roadwill be under the Project, and works on this road may beundertaken under another package of works.
• The E&S assessment completed to date is just the start of a seriesof studies under PRIME that will determine the scope of work.
• Emphasized the importance of stakeholder meetings and the‘participatory design approach’.

Final Draft

43

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome• Query regarding timeframes (i.e. detailed design within 2
years?). Maritime project is approved but will not see any
physical work within the next 5 years in Chuuk. Has exact
start and end point of urgent works established.
• Conservation society appreciated being involved. Queried
which of the four States will start works first, or will they beundertaken simultaneously? Will Chuuk be affected by delaysin other States?
• How were the urgent works selected? Why is the Airport to
Pou Bay Bridge Road limited to less than 2 miles of road?
Due to funding limitations?

• Clarified during meeting that these projects do take time toadequately assess, design and mitigate impacts, but project
timeframe is limited.
• Objective of current phase of PRIME is to secure funding. Afterthat assessments and works can be undertaken independent of one
another (i.e. hold ups in Pohnpei should not affect Chuuk).
• Urgent works determined by earlier scoping by DoTC&I in
consultation with State stakeholders and WB. While other sectionsof road may have more economic significance, the selected sectionof road fits PRIME’ objective the most (i.e. needed the most climate
proofing).

3.1 Chuuk – SCORE
Joint meeting with
Government,
Community and‘Other’
Stakeholders
Governor's
Auditorium
Oct- 27, 2021

Office of ODA(Overseas
Development
Assistance)
DMR (Department ofMarine Resources)
CVB (Chuuk Visitors
Bureau)DoT&PW or DT&PW(Department ofTransportation &Public Works)

December 2021

Sasha Savich, WB PMO, Project Manager:• What is the size/width of the SCORE secondary roads?
• Suggested to avoid, minimize and mitigate impacts bykeeping within existing road easements (mostly 10 meters
easements). Any of the road solutions should be well withinthat dimension.

• Acknowledged suggestion. Recommended to work within the limitsof the existing roads acknowledged.

Brad Mori, EPA Director:

SCORE Chuuk Consultant:• Climate Resilience road solutions be implemented within limitsof the SCORE roads. E.g. Pou Roads are especially prone toclimate/disaster risks.

Project is still under preparation. Timeline for physical works has yet to
be determined and will be heavily based on subsequent studies thathave yet to be implemented. The FSM lockdown has played a big rolein these delays. GoFSM hiring international consultants that can work
remotely to assist FSM National Safeguard Consultants in completingthese requirements is a great example of measures taken by GoFSM
to fast-track these projects.

IOM (International
Organization for
Migration)• What is the schedule for SCORE physical works? Can it besped up by 6 months?

Chuuk SBDC (Small
Business Development
Center)Governor, Chuuk

Final Draft

44

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present
COM-CRE (College ofMicronesiaCooperative Research& Extensions)
Governor's Office

Discussion Topic, comment, feedback•

It is critical to meet with communities along the
proposed secondary road selections.

Director ,IPIC:• Infrastructure Planning and Implementation Committee(PIC) is an important group that should always be
consulted.
• Communities from Tunnuk and Mechitiw should also be
consulted since they will be impacted by the SCORE
project.
Lee Perez, IOM•

Secondary roads only on Weno to be improved? Will all
secondary roads on Weno see improvements through
SCORE?

Response / Outcome••

Acknowledged suggestions. As part of and following consultations
on the selection of the roads to be assisted under the project.
Local communities where road investments will take place under
the project will be carefully consulted; including on the design ofproposed scope of works and mitigation measures.

SCORE Chuuk Consultant:• Presently, Pou Roads on Weno are being assessed as potentiallypart of the SCORE Project. Other secondary roads may beconsidered as part of other projects supporting FSM’s ‘Pave the
Nation initiative’.

Chuuk Governor:•

Weno
Municipality,
Councilmembers andvillage chiefs

Oct-28, 2021

December 2021

Thanked the consultation for the presentation andorganizing stakeholders’ meetings with the Weno
Municipality and village chiefs. Important for
stakeholders to understand the impediments of Covid19. It brings everything to a halt, including theseimportant development projects. We need to work
together to safely open up and get these projects going.

DoT&PW

Council Member and Village Chief, Weloy:(Department ofTransportation &Public Works)• If road is to be concrete or asphalt? Suggested use of asphalt
for easy maintenance.
• Appreciate that the PRIME and SCORE Projects will include
drainage, slope stabilization, cross-drainages etc. that will
improve the lifespan of these road investments.

Eleanor S. MoriCWC/TICC (Chuuk
Women's

Final Draft• Acknowledged suggestion.
• FSM roads are not climate proof. This is what these WB projects
are focusing on to climate-proof against sea-level rising, landslides,
natural disasters and other natural challenges. The different types
of works that will be included in the PRIME and SCORE will
climate-proof our primary roads and secondary roads.

45

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

Council/ Tongen
Inepwineu Counselling
Center)• Pou roads are prone to flooding from the water that comes
down from the Mountainside along both the West Pou and East
Pou roads. Drainages are poor and cross drainages are badly
in need of repair, especially the Pou road next to the Mormon
Church and the Baluay Residence.

• Chuuk State has identified those areas mentioned. This E&S Impact
Assessment should have also identified those areas. It is also goodthat stakeholders are aware/pointing out these issues as well.

Village Chief Weloy:• The government does not foresee any opposition to the project bycommunities along Pou Roads. Instead they foresee high support tothe project.
• There will be more consultations throughout the project.

IPIC Meeting
DAS (Department of
Administrative
Services
DPS (Department of
Public Safety)• The Pou roads have been long overdue for repairs. Different
road improvements come and go, but the Pou roads have been
neglected.
• Community is large but land development has been low due tothe poor road access.
• Mechitiw, Tunnuk, Pou communities since they are directly
along the Pou Roads. Peniesene, Penia and Sapuk
communities should also be included because Pou road is a
shorter alternate route to get to the Hospital, Government
offices, and the town.
• The design should include a utility lift station along Pou. There
were lift stations along Pou but now broken.

4. Yap- PRIME
Meeting with
Council of Pilung(Chiefs)
Aug-14, 2020

December 2021

State Planning Office;EPA;
PMO Resident
Engineer;• Two urgent works bridges proposed (‘Manta Bay’ bridges)
must consider an alternative detour route within Nimar village,to avoid commuters needing to go via loop road.
• Request to minimize destruction of gardens and taro patches
along northern road, and if such resources are destroyed

Final Draft• Comments acknowledged.
• Planning of works will prioritize minimization of property losses.
Participatory design approaches will ensure that designs along withany property losses and respective mitigation measures are
acceptable to affected persons.

46

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present
Chief of Weloy
Municipality;
Chief of Gagil
Municipality;
Chief of Tomil
Municipality.

Discussion Topic, comment, feedback

•

•
•

•

Meeting with
Chamber ofCommerce (CoC)
Sep-15, 2020

December 2021

State Planning Office;
EPA;
Civic Affairs;
CoC representatives

Response / Outcome

without alternatives then mediation will be required with landowners.
Request for assistance in relocating waterline that runs under
portion of existing Gagil Road before construction taking place
on northern road i.e. to outside of the ‘gutters’.
Request to meet with potential Contractors, and be involved
with selection of Contractors.
Would like to choose a member of their own municipalities tobe their eyes and ears in the government focal group that is
administering the Project for information haring purposes.
Would like to be involved in zoom conferences between
government agencies and donors, especially on infrastructure
projects that take place in respective municipalities.

• Bridges to officially be referred to as a) ‘Donoech’ rather than‘Manta Bay’ bridge, and ‘Doqmathing’ rather than ‘Waab
Hardware Bridge’, so that local names aren’t neglected.
• Bond requirement on contracts for local companies areunnecessary as i) local companies are poor and cannot afford
more restrictions, and ii) local companies are owned byIslanders and are never at ‘flight risk’.
• Estimate of northern road needs to be precise, andundertaken by certified engineer. To date DoPW&T hasn’t
given a clear indication of costs for resurfacing road, repair
and extension to Tamor, Tamil and Gachpat, Gagil.
Recommended that government work closely with DoPW&T
for a thorough cost of northern road
• Product quality to closely consider all parties in relation to use
of cement, rather than asphalt, based on experience ofnorthern road not lasting 10 years before deteriorating.
• Need more education of public on road easements and law to
avoid conflicts and interferences based on lack of knowledge.

Final Draft• Comments acknowledged, and renaming of bridge projects to beraised with DoTC&I.
• Suitably qualified and experienced international design engineers
will be engaged to undertake design, and manage local surveys
and assessments.
• Assessment and prioritization of works requiring climate resilience
improvements to be determined as part of the VA/CRRS.

47

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome• Government to seriously consider how local contractors can
win bids, even if it means subsidising.
• Side walk is a major issue around Colonia and should beseriously considered to ensure pedestrians are safe.
• Local artists perspective should be sought in designing newworks, in order to retain/capture local taste or image of Yap
where possible.
• Key sections of primary road needing immediate repair
include:o Around lagoon (patching needed, elevation from tides
and sidewalk)o PTS to Airport (flooding, cracked pavement, unevenand sewer leakage)o Water dam road (excessive flooding even during lightrain)
o Ayrach Hill-Yyin, Fanif Road (cracked anddeteriorating fast, unsafe for drivers when heading
downhill)• Other sections of road needing repair:o Gaanelay School road needs pavement to prevent
steep drainage into main road intersection causing
pavement cracks, and unsafe for drivers.
o Proper drainage issue – most areas on primary roaddo not have proper drainage and are beginning to
break/crack between heavy rain and hot sun heatingasphalto Mochoy Road – Crossing Dugor to Adibweq in Weloy.
Neglected before. Runs east to west making
commuting more convenient, faster and cost effective.
Important for access to essential services (hospital,
school etc)

December 2021

Final Draft

48

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

Tamil bridge. Been on table for some time. To
connect Colonia to Tamil side over the bay. Easier for
shorter commutes, emergency situations, school etc
o Yap State highway/freeway. Build an island freeway
from North-South with exists into respective
communities, downtown etc. Would serves as mainroad in case of inundation or flooding
o Mulroo Bridge. Between Ace’s mart 1 store and Aces’mart 2 store. Needing excavation to free up debris
stuck underneath, as well as elevation to prevent
inundation during high tide.
o Ganir Bridge. Government to undertake immediate
repair and enable yachts to anchor inside lagoon• Government to define Primary and Secondary RoadsoMeeting with Yap
State Legislature(YSL)
Sep-18, 2020

Meeting with Yap
State PublicService

December 2021

State Planning Office;
PMO Resident
Engineer;
Planning & Budget;YSL representatives• Need more education of public on road easements and law to
avoid conflicts and interferences based on lack of knowledge.
• Northern Road estimate needs to be precise, and undertaken
by a certified engineer/agency. A maintenance proposal for
the Project must be projected on a yearly basis.
• Project reports and stages to be documented and shared withYSL.
• Safety and continual flow of traffic to be ensured during
implementation of projects that commuters are not impacted.
• Division of Land Resources to be made aware of all landbased projects to ensure Project operations do not infringe ofprivate property.
• Cultural and customary rights of citizens paramount, and focalgroup should ensure those rights are maintained in all aspectsof Project planning.

• Comments acknowledged during meeting.
• The planning and designing of works will emphasize participatory
design process. Land owners and land users adjacent to proposed
works areas as well as community and traditional leaders will be
consulted on proposed design options and their feedback
incorporated in to preliminary and final design.

State Planning Office;EPA;• YSPSC has a plan showing future underground powerlinealignment along north-south road and Loop Road. Requestthat this is taken into account for future road works.

• Plan has been received by State Focal Point (Planning Office) andhas been submitted to the Governor for review.

Final Draft

49

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting
Corporation(YSPSC)

Stakeholders Present

Nov-6, 2020

Joint meeting with
Community and‘Other’
Stakeholders
Nov-12, 2020

• Concern that powerlines near FMI and Sports Complex werelaid in a difficult location for maintenance (bushes) to provide
more space to these facilities. Will these powerlines now bein the location here the primary road will be one day?

Civic Affairs;• Recommendation for a working group to work closely withYSPSC regarding power lines next to FMI and sports complex(as discussed in previous meeting), to ensure primary roadwill coincide with current layout. Otherwise they may need torealign the powerlines back to the existing road.
• All 10x chiefs gave their blessing for the Project to proceed asnecessary in order to begin as soon as practicable.
• Group welcomes any future updates to consider, including
community meetings, and each member will takeresponsibility for conveying messages to their respective
communities.

• Plan showing YSPSC has been forwarded to Governor and will beshared with VA/CRRS and design engineers, once engaged, toensure it is suitably considered.
• Enthusiasm appreciated, and stakeholder engagement will continue
throughout the Project, and as outlined in SEP.

• Request regarding emphasis on proper drainage andsidewalks, especially during rainy days, as can be hard towalk to/from school.
• Ganir Bridge is in very poor condition (recommended toGovernment to close bridge for public safety). Not
considered?
• When are the secondary roads to be developed? More andmore people are travelling on them, due to high number ofcars being imported to the island.
• When will works actually begin?
• Consider elevating lower roads, including drainage thatshoots onto Taro patches causing damage.
• Need to look at number of vehicles being imported to Yap, as
more and more cars are arriving, and old cars not being
removed. Impacts on both road network and communities.

• Drainage is an important aspect of designing climate resilient
roads, and will be factored into design.
• Extent of ‘PRIME Roads’ to be assessed, and from there various
works will be identified and prioritized as part of a MCA process.
• If works are not undertaken as part of PRIME funding, there may beother opportunities for works to be undertaken at a later timethrough another source of funding.

Yap Planning & Budget
Office;Council of Pilung(including 10x
Municipal Chiefs)

EPA;
Civic Affairs;
Yap Planning Office;Yap Red Cross;
Yap Women’s
Association;
Kids of Ruuq Community(KORC) Youth Group;

December 2021

Response / Outcome

Civic Affairs;
YSPSC
representatives

Oct-20, 2020
Joint meeting with
Government,
Community and‘Other’
Stakeholders

Discussion Topic, comment, feedback

Final Draft

50

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome• How is the soil analysis being done for the Project? Ensure
poor design wont damage gardens/taro patches.
• Appreciative of engagement.
4.1 Yap - SCORE
Separate
meetings with
Community and‘Other’
Stakeholders

Yap State PublicService Corporation(YSPSC)
Yap Chamber ofCommerce

Oct-26-28, 2021
Yap Historic Preservation
OfficeWeloy Municipality

December 2021

• The utility corporation (YSPSC) were aware of the road
network including private roads including secondary roads,
due to its services’ network along the road i.e., power lines,
water and sewage waste water lines.
• YSPSC values all state’s priority sites on all roads. This
enables the corporation ease of access, assessments on
extension works, carry out and emergency works alongsideroads during events of typhoon etc.
• The Yap Chamber of Commerce (YCC) supports the road
network and government plans intended to help businesses
develop their market plans facilitating ease of access, assessmarket extensions, and carry out major sales alongside roads.
• There are no cultural/historic significance sites near or locatedwithin the proposed Machoyq road under SCORE.
• As an extension of PRIME Project, Chief Manguon and his
councilmen were fairly familiar on most of the intended
development plans/projects for the state most especially on
primary and secondary roads within Yap State.
• The Chiefs were very familiar with the plan to include
Machoyq Road in the state development plan. Today’spresentation specifically re Machoyq Road is highly awaitedby the community. They have registered their intent with thestate government for a long time and have remain committed
on repairing the road by hands, personal funds and donations
to enable not only the community but even the public tocommute.
• This helps everyone mitigate the climate change issue Yap isfaced with at present. Weloy community hosts most of the

Final Draft• Acknowledged inputs and support for the SCORE project.

51

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Stakeholder
Meeting

Stakeholders Present

Discussion Topic, comment, feedback

Response / Outcome

Yap State Government, businesses and private firms in
downtown Yap. All of which are faced with sea-level rise
therefore climate change challenge is at greater concern forthem than before.

December 2021

Final Draft

52

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

5.2

Ongoing Stakeholder Engagement throughout PRIME and
SCORE Projects

5.2.1

Ongoing Stakeholder Engagement Scope
Stakeholder engagement is to continue throughout the PRIME and SCORE Projects
including planning and design, construction, and post construction phases (i.e., operation)
off physical works, for all technical assistance (e.g. VA/CRRS), and institutional
strengthening activities.
All of the stakeholders identified in Section 4.1.3 are appropriate for consideration
throughout the Projects life although additional stakeholders may be identified once
specific works have been scoped, annual project work plans prepared and Component 2
works and associated activities have been identified.

5.2.2

Component 2 Physical Works
Component 2 works for both projects will have a discrete list of stakeholders identified andengaged with as part of the land access procedure process which will be specificallyfocused on:•

Land Owners and Occupiers – called Project Affects Persons (PAPs) under ESS5.

•

Local Communities (including nearby or indirectly affected villages, community
interest groups, road users, including disadvantaged and vulnerable individuals,
etc).

•

Relevant Municipal and State Government departments and agencies.

•

Traditional – customary leaders (including groups classified as indigenous peoples
under ESS7).

•

Others (including NGOs, businesses, utility providers etc).

A variety of mechanisms will be utilized to consult with the identified stakeholders
throughout the Projects including:(i)Village meetings involving women, men and youth from communities;(ii) Specific facilitated meetings with PAPs (e.g., landowners, disrupted businessesetc) and community leaders (e.g. village chiefs), regarding:a. ‘Participatory design approach’ during the design phase, commencing withpreliminary design development.
b. Confirming land / asset ownership.
c. Securing land access.
d. Negotiating Voluntary Land Donations (VLD).
e. Confirming and providing entitlements.
(iii) Separate meetings with specific interest groups, as required (including women,
youth, religious, vulnerable households);(iv) Key informant interviews with relevant government staff (e.g., Land Commission,
Land Court, Planning Office) and community/traditional leaders;

December 2021

Final Draft

53

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan(v) One-to-one socio-economic household survey of PAPs and affected communities(in the event an Abbreviated Resettlement Plan (ARAP) is required);(vi) Participatory Inventory of Losses (IOL survey); and(vii) Informal conversations with passers-by, transport users and other interested
parties near the works site.
To ensure broader participation, consultations are to be undertaken at venues, times andin language that do not disadvantage any particular groups (e.g., women, or vulnerable
households). Other considerations outlined in Section 3.4 should also be taken into
account through the stakeholder engagement process for the Project.
Traditional leaders of communities hosting project activities are to be specifically included
in consultation activities to ensure that the interests of their communities are properly
represented. The feedback and endorsement of traditional leaders is to be sought for the
specific project works and planned E&S approaches.
Vulnerable groups are to be targeted through representative organisations including
women, disability and youth associations. Remote communities which are often low
income will be included through their traditional (e.g. chiefs) and formal representatives(e.g. senators). Pedestrians and cyclists and other vulnerable road users will be identified
through community consultations and observations / surveys.

5.2.3

Stakeholder Engagement and Communication Plan and Schedule
The schedule and scope of engagement with the various stakeholders throughout the
PRIME and SCORE Projects are outlined in Table 5-3.
This SEP and specifically the Consultation Plan is intended to be a ‘live’ document that is
updated throughout the Project’s lifecycle to guide the implementation of both Project’s
community engagement and communication strategy and changing Project work plans.
Works specific or TA specific SEP may be prepared to support the detailed engagement
activities required.
Following all meetings, meeting notes are to be prepared with photographs and attendee
lists attached (with gender details recorded) which outlined key feedback to beincorporated into the assessments and instruments. These notes also documented
comments, suggestions, clarifications and other information collected during thesemeetings.

December 2021

Final Draft

54

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Table 5-3: PRIME and SCORE Project Stakeholder Engagement and Communication Plan

Component
Activities

Stakeholder
Type

Stakeholders

Stakeholder Engagement Topic/ Scope

Stakeholder
Engagement
Objectives

Milestone

Engagement
Type

Responsibility

PRIME & SCORE Component 1: Spatial and Sector Planning

VA / CRRS / Road
Safety Audits

December 2021

National
Government
Departments/ Agencies /Authorities

DRD, DHSS,
DECCEM, DOJ,
PIO, MOLNORMA, TRA,
EPA

Meeting/workshop to be attended
by representatives of various
national government
departments/ agencies/
authorities, and their relevant
subordinate divisions/offices.
(Note: Combined with State
government meeting for Pohnpei)• Outline works
prioritization andoptioneering
process.
• Present proposed
Project works.
• Obtain feedback.

• Delivery of draft report.

Email; Letter;
Meeting(joint); Video
conference

PIU, CIU,
designengineer
consultant

State
Government
Departments/ Offices /Agencies /Authorities

Governor’s
Office,Legislature, DRD,
DHSS, DECCEM,
DOH, DOE,
DYCA, EPA,KIRMA,
Municipal
Governments

Meetings/workshops for eachState to be attended byrepresentatives of various State
government departments/ offices/
agencies/ authorities, and theirrelevant subordinate
divisions/offices.
Specific letters of invitation to beemailed to stakeholders.

• Outline works
prioritization andoptioneering
process.
• Present proposed
Project works.
• Obtain feedback.
• PRIME road
network, and State
specific works to be
discussed for eachState.

• Delivery of draft report.

Email; Letter;
Meeting(joint); Video
conference

PIU, CIU,
designengineer
consultant

OtherGroupsAs required.
Could include
public utilities,
airports, or othergroups that would
assist theprioritisation
process.

Specific one-on-one meetings
with other stakeholders groups,
as required• Outline works
prioritization andoptioneering
process.
• Present proposed
Project works.
• Obtain feedback.

• During development ofdraft report (if required).
• Delivery of draft report.

Phone;
Email; Letter;
Meeting(one-onone); Video
conference

PIU, CIU,
designengineer
consultant

Final Draft

55

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Component
Activities

Stakeholder
Type

Stakeholders

Stakeholder Engagement Topic/ Scope

Stakeholder
Engagement
Objectives

Milestone

Engagement
Type

Responsibility

To be determined,
based on needs at thetime.

Various (as required)

Phone, Email

PIU, CIU,
designengineer
consultant• Obtaininformation/data.
All

As required.

Follow up correspondence withvarious stakeholders as required.

PRIME & SCORE Component 2: Climate Resilient Infrastructure Solutions

Preliminary
Design for Works;
E&S Screening

State
Government
Departments/ Offices /Agencies /Authorities

Governor’s
Office,Legislature, DRD,
DHSS, DECCEM,
DOH, DOE,
DYCA, EPA,KIRMA,
Municipal
Governments

Meetings/workshops for each
Road Works to be attended byrepresentatives of various State
government departments/ offices/
agencies/ authorities, and theirrelevant subordinate
divisions/offices.
Meeting notification to be via
specific letters of invitation to beemailed to stakeholders.

• Outline scope of
specific road works
proposed.
• Obtaininformation/data.
• Update Projectstatus and schedule.
• Obtain feedback to
inform preliminary
design (participatory
design).

• During (before completionof) preliminary design.

Email; Letter;
Face to facemeeting(joint); Video
conference

PIU, CIU
Safeguards
Team; design
engineer
consultant;E&S
consultant

Community

Communitygroups withspecific interest
in Project works(including
indigenous
peoples
traditional
leaders).

Public meeting/workshop to beattended by representatives of
relevant community groups, andother stakeholders.
Meeting notification to be
advertised via radio andnewspaper (if appropriate).

• Outline scope of
specific road works
proposed (including
specific likely impact
on community).
• Obtaininformation/data.
• Update Projectstatus and schedule.
• Obtain feedback to
inform preliminary• During (before completionof) preliminary design.

Newspaper;
Radio; Email;Letter;Meeting(public)
Video
conference

PIU, CIU
Safeguards
Team; design
engineer
consultant;E&S
consultant

Women’s groups

December 2021

Final Draft

56

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Component
Activities

Stakeholder
Type

Stakeholders

Stakeholder Engagement Topic/ Scope

Stakeholder
Engagement
Objectives

Milestone

Engagement
Type

Responsibility• During (before completionof) preliminary design.
• Prior to finalization of
preliminary design toobtain agreement.

In-person
meeting/s

PIU, CIU
Safeguards
Team; design
engineer
consultant

design (participatory
design).
• Identify potential
PAPs and vulnerable
groups.
• Endorsement oftraditional leaders is
to be sought for the
E&S approach for
proposed works.
Landowners andoccupiers may bedirectly affectedby the Projectworks.

Specific one-on-one meetings
with specific Project affected
persons/communities who havethe potential to have land/asset
or access impacts as a result ofspecific works.

• Outline scope of
specific road works
proposed (incl.
specific likely impact
onland/assets/access).
• Obtaininformation/data.
• Update Projectstatus and schedule.
• Obtain feedback to
inform preliminary
design (participatory
design).

Note: Could require multiple(ongoing) meetings/
discussions.

• Minimize social
impacts.
• Reach agreement on
preferred design
option andmitigation/restorative
measures.

December 2021

Final Draft

57

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Component
Activities

Stakeholder
Type

PublicUtilities

December 2021

Stakeholders

Stakeholder Engagement Topic/ Scope

Stakeholder
Engagement
Objectives

Milestone

Engagement
Type

Responsibility

Vulnerable
groups/roadusers who couldbedisproportionately
affected byproposed works.
Pedestrians,
elderly, minors,
cyclists.

Could either by a part ofcommunity meeting/workshop, or
one-on-one meetings if
appropriate (i.e., not present, orable to voice concerns, in public
meeting).

• Outline scope of
specific road works
proposed (incl.
specific likely impact
on land/assets/
access).
• Obtaininformation/data.
• Update Projectstatus and schedule.
• Obtain feedback to
inform preliminary
design (participatory
design).
• Minimize social
impacts.
• Reach agreement on
preferred approachandmitigation/restorative
measures.

• During (before completionof) preliminary design.

In-person
meeting/s

PIU, CIU
Safeguards
Team; design
engineer
consultant

FSMTC,FSMTCC, StatePUC.

One-on-one meetings with public
utility providers who may
potentially have infrastructure
disturbed by the proposed works.

• Outline specificscope of road works
proposed (incl.
specific likely impact
on utility).
• Obtaininformation/data.
• Update Projectstatus and schedule.

• During (before completionof) preliminary design.

Email; Letter;in-person
meeting/s;
Video
conference

PIU, CIU
Safeguards
Team; design
engineer
consultant;E&S
consultant

Final Draft

Note: Could require multiple(ongoing) meetings/
discussions.

Note: Could require multiple(ongoing) meetings/
discussions.

58

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Component
Activities

Stakeholder
Type

Stakeholders

Stakeholder Engagement Topic/ Scope

Stakeholder
Engagement
Objectives

Milestone

Engagement
Type

Responsibility• During (before completionof) preliminary design

Newspaper;
Radio; Email;Letter;Meeting(public)
Video
conference

PIU, CIU
Safeguards
Team; design
engineer
consultant;E&S
consultant

Phone, Email

PIU, CIU
Safeguards
Team; design
engineer
consultant;E&S
consultant

Email; Letter;
Meeting

PIU, CIU
Safeguards• Obtain feedback to
inform prelim design(participatory
design).
• Reach agreement for
mitigation/restorative
measures.
Other
Groups

December 2021

Chamber ofCommerce,
Private Sector,
State
NGOs/CBOs(State andNational), NAC,
AFPC, MERIP,
Airports, Schools
etc.

Meeting/s with various other
Project stakeholders in eachState.
Public meeting/workshop to beattended by representatives ofother Project stakeholders ineach State.
Meeting notification to be
advertised via radio andnewspaper (if appropriate), andspecific letters of invitation to beemailed to key Stakeholder
groups.
Specific one-on-one meetings
with other stakeholders groups,
as required• Outline specificscope of roads works
proposed (incl.
specific likely impact
on stakeholders).
• Obtaininformation/data.
• Update Projectstatus and schedule.
• Obtain feedback to
inform prelim design(participatory
design).

All

As required.

Follow up correspondence withvarious stakeholders as required.

To be determined,
based on needs at the
time.

State
Government

Governor’s
Office,Meetings/workshops for each
Road Works to be attended by• Outline design ofspecific road works

Final Draft

Note: Could require multiple(ongoing) meetings/
discussions.

Various (as required).

59Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Component
Activities

Detailed Designfor Works /ESIA/ESMP/Land
Access Plans

Stakeholder
Type

Stakeholders

Stakeholder Engagement Topic/ Scope

Stakeholder
Engagement
Objectives

Milestone

Engagement
Type

Responsibility

Departments/ Offices /Agencies /Authorities

Legislature, DRD,
DHSS, DECCEM,
DOH, DOE,
DYCA, EPA,KIRMA,
Municipal
Governments.

representatives of various State
government departments/ offices/
agencies/ authorities, and theirrelevant subordinate
divisions/offices.
Meeting notification to be via
specific letters of invitation to beemailed to stakeholders.

proposed (incl.
specific likely impact
on land/ asset/
access).
• Obtain information /data and feedback to
inform detailed
design (participatory
design) and
ESIA/ESMP/Land
Access Plan
development.
• Identify potential
PAPs and vulnerable
groups.

• During (before completionof) detailed design.
• Prior to finalization of
preliminary design toobtain agreement.
• During (before completionof) draft ESIA/ ESMP/Land Access Plan
documents.

(joint); Video
conference

Team; design
engineer
consultant;E&S
consultant

Newspaper;
Radio; Email;Letter;Meeting(public)
Video
conference

PIU, CIU
Safeguards
Team; design
engineer
consultant;E&S
consultant

In-person
meeting/s

PIU, CIU
Safeguards

Community

Communitygroups withspecific interest
in Project works(including
indigenous
peoples
traditional
leaders).

Public meeting/workshop to beattended by representatives of
relevant community groups, andother stakeholders.
Meeting notification to be
advertised via radio andnewspaper (if appropriate).

Women’s groups
People with
Disability groups
Senior Citizens
groupsLandowners andoccupiers may be

December 2021

Specific one-on-one meetings
with specific Project affected• Outline design ofspecific road works
proposed (incl.
specific likely impact
on land/ asset/
access).
• Obtain information /data and feedback to
inform detailed
design (participatory
design) and
ESIA/ESMP/Land
Access Plan
development.
• Reach agreement for
mitigation/restorative
measures.

Final Draft

Note: Could require multiple(ongoing) meetings/
discussions.

60Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Component
Activities

Stakeholder
Type

PublicUtilities

Other
Groups

December 2021

Stakeholders

Stakeholder Engagement Topic/ Scope

Stakeholder
Engagement
Objectives

directly affectedby the Projectworks.

persons/communities who havethe potential to have land/asset
or access impacts as a result ofspecific works.

• Endorsement oftraditional leaders is
to be sought for the
E&S instruments for
proposed works.

Vulnerable
groups/roadusers who couldbedisproportionately
affected byproposed works.

Could either by a part ofcommunity meeting/workshop, or
one-on-one meetings if
appropriate (i.e. not present, orable to voice concerns, in public
meeting).

FSMTC,FSMTCC, StatePUC.

One-on-one meetings with public
utility providers who may
potentially have infrastructure
disturbed by the proposed works.

• Outline design
specific road works
proposed (incl.
specific likely impact
on utility provider).
• Obtain information /data and feedback to
inform mgmt. plan.
• Reach agreement for
mitigation/restorative
measures.

• During (before completionof) detailed design.

Meeting/s with various other
Project stakeholders in eachState.
Public meeting/workshop to beattended by representatives ofother Project stakeholders ineach State.

• Outline design
specific road works
proposed (incl.
specific likely impact
on utility provider).
• Obtain information /data and feedback to
inform mgmt. plan.

• During (before completionof) detailed design.

Chamber ofCommerce,
Private Sector,
State
NGOs/CBOs(State andNational), NAC,
AFPC, MERIP,

Final Draft

Milestone

Engagement
Type

Responsibility

Team; design
engineer
consultant;E&S
consultant

Note: Could require multiple(ongoing) meetings/
discussions.

Note: Could require multiple(ongoing) meetings/
discussions.

In-person
meeting/s

PIU, CIU
Safeguards
Team; design
engineer
consultant

Email; Letter;in-person
meeting/s;
Video
conference

PIU, CIU
Safeguards
Team; design
engineer
consultant

Newspaper;
Radio; Email;Letter;Meeting(public)
Video
conference

PIU, CIU
Safeguards
Team; E&S
consultant

61

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Component
Activities

Securing land /assistanceactivities

December 2021

Stakeholder
Type

Stakeholders

Stakeholder Engagement Topic/ Scope

Airports, Schools
etc

Meeting notification to be
advertised via radio andnewspaper (if appropriate), andspecific letters of invitation to beemailed to key Stakeholder
groups.
Specific one-on-one meetings
with other stakeholders groups,
as requiredAll

As required.

Follow up correspondence withvarious stakeholders as required.

State
Government
Departments/ Offices /Agencies /Authorities

Land
Commission (ordelegatedauthority);
Planning Office;Land Court;
Municipal
Governments.

Community

Communitygroups withspecific interest
in Project works,
includingindigenous
peoples
traditional
leaders, women’sgroups, and land

Stakeholder
Engagement
Objectives

Milestone

Engagement
Type

Responsibility

To be determined,
based on needs at thetime.

Various (as required).

Phone, Email

PIU, CIU
Safeguards
Team; E&S
consultant

Specific one-on-one meetings
with key State government
departments/ offices/ agencies/
authorities• Discuss process forsecuring land (e.g.
VLD, landacquisition/
valuation) if required,and asset relocation
or assistance fromworks impacts.

• After completion ofdetailed design and IOL.

Phone;
Email;
Meeting

PIU, CIU
Safeguards
Team

Specific one-on-one meetings
with key relevant community
groups, e.g., community leadersand land owners/ occupiers.

• Reach agreement on
process for securing
land (e.g. VLD, or
land acquisition) if
required, and asset
relocation or
assistance fromworks impacts.

• After completion ofdetailed design and IOL.

Phone;
Email;
Meeting

PIU, CIU
Safeguards
Team

Final Draft

62

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Component
Activities

Stakeholder
Type

Stakeholders

Stakeholder Engagement Topic/ Scope

Stakeholder
Engagement
Objectives

Milestone

Engagement
Type

Responsibility

owners/occupiers.

Works
Construction

December 2021

PublicUtilities

FSMTC,FSMTCC, State
PUC.

Specific one-on-one meetings
with key relevant public utility
providers with assets potentially
impacted by the works.

• Reach agreement on
mitigation/restorative
measures for
impacted utility
infrastructure.

• After completion ofdetailed design and IOL.

Phone;
Email;
Meeting

PIU, CIU
Safeguards
Team

All

As required.

Follow up correspondence withvarious stakeholders as required.

To be determined,
based on needs at thetime.

Various (as required).

Phone, Email

PIU, CIU
Safeguards
Team

Community

Owners of land
and/or assetsthat aretemporaryacquired/usedduringconstruction.

Specific one-on-one meetings
with key relevant community
groups, e.g. community leadersand land owners/ occupiers,
asset owners.

• Assessment of land
and/or asset prior to
disturbance (i.e.
benchmark).
• Acceptance ofcondition ofreinstatement land/or
asset after
completion of works.

• Prior to preparatory
construction activities.
• After completion of
construction/reinstatementof land/asset disturbed, or
temporarily acquired /used.

In-person
meeting/s

PIU, CIU
Safeguards
Team;
Contractor

PublicUtilities

FSMTC,FSMTCC, State
PUC.

Specific one-on-one meetings
with key relevant public utility
providers with assets impacted
by the works.

• Assessment of utility
infrastructure prior to
disturbance (i.e.
benchmark).
• Acceptance ofcondition ofreinstatement utility
infrastructure after
completion of works.

• Prior to preparatory
construction activities.
• After completion of
construction/reinstatementof land/asset disturbed, or
temporarily acquired /used.

Phone;
Email; Inperson
meeting/s

PIU, CIU
Safeguards
Team;
Contractor

All

All

Public notification of works to be
advertised via radio andnewspaper (if appropriate), and• Outline scope anddesign of roadworks.

• Prior to preparatory
construction activities.

Newspaper;
Radio; noticeboard/sign;

PIU, CIU
Safeguards

Final Draft

63

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Component
Activities

Stakeholder
Type

All

December 2021

Stakeholders

All

Stakeholder Engagement Topic/ Scope

Stakeholder
Engagement
Objectives

Milestone

notice board/signage in thevicinity of the Project works.

• Project status andschedule.
• Outlining grievancemechanism andproviding contact
details.

Specific one-on-one meetings
with aggrieved parties on thesubmission of acomplaint/grievance.

• Reach agreement on
corrective action

Final Draft

Engagement
Type

Responsibility• Regular updates
throughout construction.

letterdrop/door
knocking.

Team;
Contractor

Various (as required).

Phone;
Email;
Meeting

PIU, CIU
Safeguards
Team;
Contractor

64Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

5.2.4

Information Disclosure

5.2.4.1

Project Preparation
The final draft of the E&S Instruments were made available by DoTC&I to key stakeholders
in each State to review and provide comment prior to the documents being finalized. The‘final’ E&S Instruments are to be publicly disclosed on the WB website
as
well
as
relevant
FSM
government
websites(www.worldbank.org)(http://www.dofa.gov.fm/world-bank-projects/).
E&S instruments that will be publicly disclosed include:•

PRIME and SCORE Environmental and Social Management Framework (ESMF).

•

PRIME and SCORE Resettlement Framework (RF).

•

PRIME and SCORE Stakeholder Engagement Plan (SEP).

•PRIME Environmental and Social Commitment Plan (ESCP).

•SCORE Environmental and Social Commitment Plan (ESCP).

Requests for information about the project can also be directed to Mr. Trevor Delandro, PRIME/SCORE
Project Manager by phone on (691) 320- 2080 or by email to trevor.delandro@tci.gov.fm (copy toshiroya.k.s@gmail.com and wilmer.kilmete@dofa.gov.fm).

5.2.4.2

PRIME & SCORE Component 2: Climate Resilient Infrastructure Solutions
All Resettlement Plans, Environmental and Social Impact Assessments, Environmental
and Social Management Plans prepared during Project implementation for road works
activities under Component 2 for both projects are to be publicly disclosed on the WB
website (www.worldbank.org) as well as relevant FSM government websites(www.dofa.gov.fsm).
Stakeholders are to be regularly informed and updated on the PRIME and SCORE Projects
throughout Component 2 by way of consultation meetings and public notices (e.g., radio,
newspaper etc, as appropriate) including:(i)

Scope of the works proposed;(ii) Schedule and progress of works implementation;(iii) Land access requirements and procedures;(iv) Entitlements for Project affected persons; and(v) Grievance Mechanism process.
Signs and/or notice boards are to also be erected at the works site, which should provide
the following information:•

Name, address and other contact information for the PIU Project Manager, andContractor;•

Contact points for the Grievance Mechanism;•

Project information (objectives, technical information, development schedules etc);•

Information of venue (village) and date where a consultation meeting will take place;and•Maps showing location of Project infrastructure in relation to villages.

December 2021

Final Draft

65

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

5.3

Stakeholder Engagement Tools and Materials
This SEP will be used in conjunction with stakeholder engagement and community
relations management tools including:•

Project Summary Documents – For each key stage of the PRIME and SCORE
Projects, a Project summary document is to be prepared or coordinated by the CIU
to inform stakeholders of the stage of the Project and the purpose of upcoming
consultation(s). The Project summary document that was used for PRIME & SCORE
Project preparation phase is provided in Appendix A as an example. Where
consultation is focused on specific works an overview of the concept/preliminary
design, potential environmental and social impacts and works schedule may beappropriate to be included in this document.

•

Consultation Materials – Prior to consultation meetings agendas will be circulated
to key stakeholders and PowerPoint presentation should be prepared (whereappropriate). Project summary documents will be used to support these materials
particularly in the absence of suitable facilities at the consultation meeting venue toallow the use of PowerPoint.

•

Language: Engagement is to be undertaken in a language appropriate for thebroadest comprehension by stakeholders possible. While English is the official
language and widely understood (both written and spoken) throughout FSM, eachState has an indigenous culture and its own official languages (e.g. Kosraean, Mehn
Pohnpei, Chuukese and Yapese), which may be more likely to be better understoodamongst community stakeholders. Literacy levels amongst stakeholders should also
be considered when undertaking engagement.

•

Engagement/Meeting Notes – To ensure that an accurate and detailed record of
information and views are gathered at every stakeholder meeting consultation
meeting notes will be prepared after key stakeholder meetings throughout the
Project. Photographs and attendee lists will be attached to the meeting notes.

•

Grievance Mechanism (Section 6) – Provides a mechanism for communities andaffected or aggrieved parties to raise complaints and grievances and allows the
Project to respond to and resolve the issues in an appropriate manner. A
complaints/grievance register has been developed to record all grievances reported.

December 2021

Final Draft

66

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

6.

Grievance Mechanism

6.1

Background

There is a possibility of grievances arising from technical advisory, design, institutional
strengthening, construction or operation impacts from activities associated with the projects.
During the construction and implementation phases of the FSM Prioritized Road Investment andManagement Enhancement (PRIME) and Strategic Climate-Oriented Road Enhancements(SCORE) projects a person or group of people can be adversely affected, directly or indirectly due
to the project’s activities. The grievances that may arise can be related to social issues such as
dissatisfaction regarding land and/or asset disturbance entitlements or valuation, disruption ofaccess to existing road, bridge and causeway services, increased traffic congestion, temporary or
permanent loss of livelihoods, child labor, Gender Based Violence (GBV), Sexual Exploitation andAbuse (SEA), Sexual Harassment (SH) and other social and cultural issues.
Grievances may also be related to environmental issues such as excessive dust, noise generation,
sediment discharge, damages to infrastructure due to construction related vibrations ortransportation of raw material, traffic congestions, changes to land and property access andassociated issues.
Should such situation/s and/or issues arise, there must be a mechanism through which affectedparties can resolve such issues in a cordial manner with the PRIME and SCORE personnel in an
efficient, unbiased, transparent, confidential, timely and cost-effective manner.
To achieve this objective, an updated Grievance Mechanism (GM) has been developed for thepreconstruction, construction and operational phases of the project to specifically include issues
relating to GBV, SEA and SH.
Managing complaints of GBV/SEA/SH requires different approaches than other types of complaints
due to: sensitivity of the violence; the potential for survivors to experience stigma, rejection, or harm;and because of the reluctance of many survivors to come forward. Additional mechanisms areneeded that create safe, enabling spaces for survivors to report GBV/SEA/SH that offer a safe,
ethical, survivor-centered response. Thus, survivor safety, choice, confidentiality and consent must
be systematically applied to all complaints of GBV/SEA/SH. For this reason, the PRIME-SCORE
GM includes a specific pathway to receive and resolve complaints of GB/SEA/SH related issues.
A separate GM has been developed for the projects specific labor related issues. This process is
set out in Labor Management Procedure (LMP).

6.1.1

FSM Judiciary Level Grievances

The project level process will not impede affected persons access to the FSM legal system. At any
time, a complainant may take the matter to the appropriate legal (Police) or judicial authority as per
the laws of the FSM. These matters may include where an alleged crime had occurred such as
illegal use of drugs, child labor, GBV/SEA/SH and so forth. PRIME – SCORE will not interfere will
any formal legal process relating to a complaint.

6.2

Grievance Mechanism (GM) - Complaint

6.2.1

Introduction – Functions and Benefits

The FSM PRIME and SCORE projects allows those that have a complaint or those feel aggrievedby the projects to be able to communicate their concerns and/or grievances through an appropriate
process. The GM set out below is to be used as part of the PRIME and SCORE projects and will

December 2021

Final Draft

67

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

provide an accessible, rapid, fair and effective response to concerned stakeholders, especially any
vulnerable individual and/or group who often lack access to formal legal regimes.
While recognizing that many complaints may be resolved immediately, the Complaints Register (CR)and GM set out below encourages mutually acceptable resolution of issues as they arise. The CR
and GM has been designed to:a) Be a legitimate process that allows for trust to be built between stakeholder groups andassures stakeholders that their concerns will be assessed in a confidential, fair andtransparent manner;b) Allow simple and streamlined access to the CR and GM for all stakeholders and provide
adequate assistance for those that may have faced barriers in the past to be able to raise
their concerns;c) Provide clear and known procedures for each stage of the GM process, and provide clarity
on the types of outcomes available to individuals and groups;d) Ensure equitable treatment to all concerned and aggrieved individuals and groups througha consistent, formal approach that, is confidential, fair, informed and respectful to acomplaint and/or concern;e) Provide a transparent and confidential approach, by keeping any aggrieved individual/group
informed of the progress of their complaint, the information that was used when assessing
their complaint and information about the mechanisms that will be used to address it; andf) Facilitate continuous learning and improvements to the GM. Through continued assessment,
the learning’s may reduce potential complaints and grievances.

6.3

GM Eligibility Criteria

Local communities and other interested stakeholders may raise a grievance/complaint at any timeto the traditional leaders and/or government elected officials. Affected local communities should be
informed about the ESMF provisions of both projects, including its grievance mechanism and how
to make a complaint. Specific awareness will be conducted with women in local communities
associated with the PRIME and SCORE projects on the process of lodging a grievance complaint
related to GBV/SEA/SH to the GM, and on how to access other service providers; such as justice,
health, counseling, safe accommodation. This will ensure the PRIME and SCORE projects provides
a safe, confidential and enabling environment for women to access information and report an
GBV/SEA/SH compliant. Eligibility criteria for the GM include:
Perceived negative economic, social or environmental impacts on an individual and/or
group, or concern about the potential to cause an impact;
Clearly specified types of impact that has occurred or has the potential to occur andexplanation of how the project caused or may cause such impact; andIndividual and/or group filing of a complaint and/or grievance is impacted, or at risk of being
impacted; or the individual and/or group filing a complaint and/or grievance demonstrates
that it has authority from an individual and or group that have been or may potentially be
impacted on to represent their interest.

6.4

Grievance Mechanism (GM) Pathways and Processes

The GM has been designed to be problem-solving mechanism with voluntary good-faith efforts. The
GM is not a substitute for the legal process. The GM will as far as practicable, try to resolve
complaints and/or grievances on terms that are mutually acceptable to all parties, while recognizingthat for some issues, such as GBV/SEA/SH, a mutually resolution is less likely. When making acomplaint and/or grievance, all parties must act at all times, in good faith and should not attempt todelay and/or hinder any mutually acceptable resolution. However, the GM also recognizes that forsome complaints, such as those of GBV/SEA/SH, the survivor will likely face multiple barriers to

December 2021

Final Draft

68

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

making a complaint and access required support. Where such barriers exist, this is not construed
as deliberate attempts to delay or hinder the resolution process.
The PRIME and SCORE GM process includes two distinct grievance pathways which include a
project general GM and a GBV/SEA/SH specific GM. The two pathways are detailed below.

6.5

General GM

The process for the GM is as follows:
The GM for the PRIME and SCORE Projects is scaled to the risks and adverse impacts anticipated
for the Project. If promptly addressed using an understandable and transparent process that isgender responsive, culturally appropriate and at no costs and without retribution, the concerns andcomplaints of potentially affected people will usually be resolved.
The GM process is not a substitute for, or meant to impede access to, regular legal process but
provides a simpler mechanism for complaint resolution. The GM will as far as practicable, try toresolve complaints and/or grievances on terms that are mutually acceptable to all parties. Whenmaking a complaint and/or grievance, all parties must act at all times in good faith and should not
attempt to delay and/or hinder any mutually acceptable resolution.
If an Aggrieved Person (AP) is not satisfied with, or has a complaint about, an aspect of the Project(e.g. such as the mitigation or assistance provided) they have the right to lodge a grievance. While
every effort should be made to resolve conflicts by mutual agreement of the parties involved, insome cases, arbitration and adjudication on disagreements and conflicts by an external mediator
will be required.
For consistency, the GM for the PRIME and SCORE Projects is in-line with other GM instruments
implemented in FSM under WB funded projects. This GM process is set out in Table 6-1 forgrievance redress of social and environmental matters relating to the PRIME and SCORE Projects.

Table 6-1: PRIME and SCORE Projects Grievance Mechanism Process
Step

Process

1

The Aggrieved Party (AP) takes their grievance to the PRIME and SCORE
Projects Implementation Unit (PIU) State Focal Point, PIU Director, national
DoTC&I office, Contractor, or contact through the FSM DoFA website oremail.
Relevant case information is recorded (e.g., Grievance Form, maps, notes ofmeetings, photos, etc).
All grievances (both construction and non-construction related, and thoserelated to SEA/SH/GBV) are to be forwarded to the PIU State Focal Point forscreening and record keeping.

Any time

2

Upon receipt of the grievance the PIU State Focal Point pro PIU Director is toscreen the grievance to assess whether it is related to the PRIME and
SCORE Projects, and environmental and social issues.
Non-eligible grievances (i.e. those not Project related) are then to be referredto the relevant agency to follow up, if appropriate.

Within 3 daysof grievancelodged3

The PIU State Focal Point will endeavor to resolve any complaint/issue
immediately, both construction and non-construction related grievances.
If satisfactorily resolved the incident and resultant resolution/corrective action
will be logged and reported to the PIU Project Manager, and copied to theWithin 2
weeks ofgrievancelodgedDecember 2021

Final Draft

Duration69

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Step

Process

DurationCentralized Implementation Unit (CIU) (Program Manager and Safeguards
Team).
4

If unsuccessful (i.e., AP is not satisfied), the PIU State Focal Point will refer
the AP to the PIU Project Manager and the CIU Program Manager andSafeguards Team to address and resolve the complaint.
The proposed corrective action is to be reported back to the AP foragreement.

5

Where the complaint has not been resolved, the PIU Project Manager willrefer the grievance to the DoTC&I Project Management Unit (PMU) Manager
for his/her action/resolution.
The PIU Project Manager will log the details of issue and resultant resolution
status (copy CIU Program Manager and Safeguards Team).

6

If the matter remains unresolved, or the AP is not satisfied with the outcome,the DoTC&I PMU Manager refers the matter to the Project Steering
Committee (PSC) for a resolution, copying the PIU Project Manager. The PIU
Project Manager will log details of issue and resultant resolution status (copyCIU Program Manager and Safeguards Team).

Within 1
month ofgrievancelodged7

Once the agreed corrective actions are implemented, and the PIU ProjectManager notifies the claimant of the result in writing.

Within 1 weekof resolution

8

If it remains unresolved or the complainant is dissatisfied with the outcome
proposed by the PSC, the AP may refer the matter to the appropriate legal or
judicial authority. A decision of the Court will be final.

Within 3
months ofgrievancelodged(wherepossible) orotherwise asagreedbetweenparties during
the process.

Steps 1 to 5 should be undertaken immediately (i.e., as soon practicable). Where the matter isreferred to the PIU Project Manager, a resolution should be sought within two weeks. If unsuccessful
and the matter is referred to the Project Steering Committee (PSC), this should occur within a month.
The PIU Project Manager shall report back the outcome of the resolution to the AP within one week
total of the corrective action occurring.
The PIU State Focal Point will be the grievance focal point and receive, record and report on Project
related concerns. If the complaint/grievance relates to a Contractor activity, the Project will ensure
the Contractor remedies any damage, pays compensation for damage or loss, etc. Use ofcommunity leaders and customary methods of conflict resolution is encouraged and utilized if andwhen appropriate – on a case-by-case basis.
A complaints register will be maintained and will show the details and nature of the complaint, thecomplainant’s name, the date and actions taken as a result of the investigation (outlined further
below).
Each record is to be allocated a unique number, reflecting year and sequence of received complaint(for example 2021-01, 2021-02 etc.). Complaint records (letter, email, record of conversation) should
be stored together, electronically or in hard copy.

December 2021

Final Draft

70

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Any grievance related to corruption or another criminal offence, with the exception of complaints
relating to GBV/SEA/SH (which should follow the GBV/SEA/SH specific GM outlined below), needs
to be managed confidentially through the following process.
The aggrieved party/ies take their grievance to the relevant Municipal, State and/or National
Police and notifies the PRIME/SCORE Project Manager.
The PRIME/SCORE Project Manager notifies the PIU, the Secretary of DoTC&I and CIU(Program Officer and Safeguard Team).
If the grievance includes an alleged crime, with exception of GBV/SEA/SH, the
PRIME/SCORE Project Manager will notify the state and national legal offices (e.g., police
or Department of Justice) and report the incidence.
Resolution of these grievances will be the responsibility of the legal systems within eachstate and/or national agencies as dictated by state and national law. In these cases, theprojects grievance mechanism will ensure the above due diligence is enacted and due
process is documented with the grievance given a complaint number and recorded.
Confidentiality associated with all criminal cases must be compliant and follow State andNational laws.

6.6

GBV, SEA or SH specific GM

Survivor-centered guiding principles will be systematically applied through all steps and actions.
These guiding principles are as follows:•

The safety of the survivor shall be ensured at all times. Potential risks to the survivor will beidentified and action taken to ensure the survivor’s safety and to prevent further harm
including ensuring that the alleged perpetrator does not have contact with the survivor. If thesurvivor is an employee, reasonable adjustments may be made to the survivor’s work
schedule and work environment to ensure their safety.

•

All actions should reflect the choices of the survivor.

•

All information related to the case must be kept confidential and identities must be protected.
Only those who have a role in the response to an allegation should receive case-level
information, and then only for a clearly stated purpose and with the survivor’s specificconsent.

•

The survivor must provide informed consent to progress with each stage of the complaints
process. Survivors may withdraw their consent during the process at any time.

Any grievance related to a complaint of GBV, including but not limited to SEA and/or SH, or domestic
violence needs to be managed confidentially through the following process:Step 1: Receive the complaints of GBV/SEA/SH••

Complaints of GBV/SEA/SH can be received by:
The existing channels of the GM.
The GBV service providers / trainers / women’s rights advocates who are women andexperienced in responding to GBV.

•

If the person making the complaint is the survivor (the person who the alleged violence
was directed towards) and the complaint relates to SEA or SH, the person who received
the complaint will:
Tell the survivor about the closest GBV service providers including justice, health, safe
accommodation and / or counseling.
Document and register the allegation. The level of detail recorded including details that
could identify the individual will be subject to the permission of the survivor.
Explain the GM complaints and reporting process to the survivor including:

•
•





December 2021

The process.
That they (the survivor) can choose whether they want to make a formal complaint
to the project.
That if they choose to make a formal complaint to the project:

Final Draft

71

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

−
−
−

−
•
•
•

•
•

They control whether and how information about the case is shared with otheragencies or individuals.
All information will be kept confidential. Only those who will respond to thecase will be told about their complaint / situation.
If they agree, another person will contact them to talk with them more about
their complaint and explain that they can choose whether this is a man or awoman. It should also be identified who these people are in case there areconcerns about speaking to a specific person (for example, if they are related
to / close to the alleged perpetrator).
They can change their mind and withdraw their consent at any time and theprocess will stop.

Information about the complaint will be kept confidential. Information captured should
not identity the survivor, perpetrator or include any other information that will identify
the survivor of specific situation.
If the survivor chooses to make a formal complaint to the GM, communicate theallegation to FSMTCC Manager of Operations.
If the survivor chooses not to make a formal complaint to the GM, they should be
reminded about the closest GBV service providers and told that if they change theirmind, or if something else happens, they can always make a complaint in the future.
If the survivor of the alleged violence is a child, under the age of 18 years of age, while
mandatory reporting does not apply to FSM PRIME and SCORE projects, it isconsidered good practice for any suspected or known harm to children to be reported tothe police or a welfare officer for further investigation. Where the alleged abuse iscriminal, such as physical or sexual violence or neglect by parents or caregivers it should
be reported to the police with the consent of the child and/or their guardian.
If the person making the complaint is the survivor (the person who the alleged violence
was directed towards) and the complaint relates to other forms of GBV, the person who
received the complaint will:
Tell the survivor about the closest GBV service providers.
Document and register the allegation using.

1. If the person making the complaint is a third party (not the person who the alleged violence
was directed towards such as a family member, community member, colleague, friend), theperson who received the complaint will:•

In cases of GBV/SEA/SH:

Document and register the allegation using Form A in Annex 2.
Explain that the project cannot receive third-party complaints because we need tomake sure the survivor is safe and that we are acting in their best interests.
Ask them to tell the survivor about the available options for reporting or accessing
support services.

Step 2: Communicate with the Survivor – Ongoinga) PRIME/SCORE Project Manager should be the only person to communicate with thesurvivor. Where the survivor has chosen to speak to a woman, a woman (who has been
trained in handling complaints of GBV – SEA/SH) will be delegate this role by the
PRIME/SCORE Project Manager.
b) This communication should include:
•
•
•
•
•

Responding to any questions or concerns from the survivor.
Ensuring that the survivor has received appropriate support.
Asking for the survivor’s consent at each stage in the process.
Gathering any further information that may be required from the survivor.
Explaining that where the allegation involved a criminal offence the survivor should
consider going to the police.

c) The survivor will be provided ongoing feedback on the development and outcome of theircase but especially when:
December 2021

Final Draft

72

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

•
•
•
•
•

The complaint is received.
The case is referred to the PRIME/SCORE Project Manager.
The verification process commences or when a determination is made that there is aninsufficient basis to proceed.
The outcome of the verification process and any disciplinary action.
When disciplinary action has been.

Step 3: Assess if the Allegation is likely linked to the project••

The PRIME/SCORE Project Manager will determine the likelihood of the allegation being
linked to a project.
If the allegation is determined to be likely linked to a project, the PRIME/SCORE ProjectManager will:
Inform PIU and Secretary of DoTC&I within 48 hours of the determination being madesharing only the following information:


The nature of the allegation;



If the alleged perpetrator is, to the survivor’s best knowledge, associated with the
project (yes/no);

The survivor’s age and/or sex (if available); andIf the survivor was referred to services.

DoTC&I must notify the World Bank (WB) Task Team immediately sharing only thesame information. No further information, including name and contact details of thesurvivor or alleged perpetrator should be shared with the World Bank Task Team (oranyone else, except in the context of referral for services or verification, with the consent
of the survivor). While any kind of GBV case could be brought to the attention of a
project implementation unit, allegations only need to be reported to the World Bank ifthey involve SEA or SH.

Step 4: Verify and Act••

If an allegation is determined to be likely to be linked to a project, the PRIME/SCORE
Project Manager will convene the ad hoc GBV Grievance Committee who will:
Convene a meeting to review the complaint and decide on the verification process within
48 hours of the determining that the allegation is likely linked to the project. The goal ofthe verification is to:Determine the likelihood that the incident occurred.



Recommend disciplinary measures towards the alleged perpetrator of SEA andSH.

Interview all the people involved to gather as much information as possible about what
happened. This will usually include interviewing:The survivor.



Any witness(es).



If there are people that the survivor has been informed about the incident.



Review any other evidence, if available, like text messages or social media posts.



The alleged perpetrator.



Sometimes there will only be limited information. 8 Building trust with the survivor isvery important because the more that they trust the project, the more that theymight share about what happened which will help with the verification.

8 In most SEA and SH cases:•

Often there are no witnesses to the alleged incident. Often the alleged perpetrator makes sure that no one sees orknows about the incident but this did not mean that the incident did not happen. Someone making a complaint of SEA
or SH does not need to provide a witness or ‘evidence’ to prove their claim. Survivors face multiple barriers toreporting SEA and SH. When people overcome so many barriers to report SEA and SH, it is unlikely that they are

December 2021

Final Draft

73

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

•

•
•

•

After gathering the available information, the GBV Grievance Committee should
determine whether it is likely that the incident did or did not occur within and completed
within 14 days of starting the verification process. It is not the role of the adhoc GBV
Grievance Committee or the project to investigate an allegation and determine if it did
or did not happen. This is the role of the police and courts. The role of the adhoc GBV
Grievance Committee is to determine the likelihood that the incident occurred given theinformation available.
If it is determined that it was likely to occur, disciplinary action should then be agreed.
All verification steps and meetings must be documented with information kept
confidentially.
The survivor can report the allegation to the police at any time and does not need to
inform the PRIME/SCORE Project Manager or GBV Grievance Committee that they
are doing or have done this. If the survivor chooses to make a complaint to the police
this process is separate to the GM verification.



The GBV Grievance Committee may decide to suspend the alleged perpetrator fromtheir employment while the police are investigating / court is hearing the case.
However, in FSM the average time to resolve a sexual offences case is 2 years so
this will likely not be practical in most situations.

If the ad hoc GBV Grievance Committee decides that is it likely that the allegation
occurred, the employer of the perpetrator implements the recommended disciplinary
action, that is proportional to the nature and severity of the incident; in accordance withlocal legislation, the employment contract and the code of conduct.
Sanctions applied by the perpetrator’s employer may include:

Informal warning.

Formal warning.

Additional training.



Loss of salary for a period of time.



Suspension of employment (without payment of salary), for a period of time.

Termination of employment.



Referral to the police or other authorities as warranted, with the consent of thesurvivor.

Once it is confirmed that disciplinary action has been taken by the employer of theperpetrator the case is resolved.
In cases of GBV related to the project, compensation will not be paid to the survivor oranyone else (i.e., their relatives or community) as such processes are most often not
administered using a survivor-centered approach.
In cases of GBV related to the project, community leaders and customary methods ofconflict resolution will not be used as such processes are most often not administeredusing a survivor-centered approach.

Step 5: Document and Monitor Complaints of GBV
Each individual complaint of GBV will be documented and registered.
Informed consent will be captured using Form C.

••

lying. When people come forward, they are supported even if there is not clear evidence one way or another.
The person alleged of the violence will often deny that they did what was/is alleged or might they will say it wasconsensual. Just because the person denied the allegation does not mean it did not happen.
The survivor may not tell the whole story straight away. They might leave out parts of the story of what happened
because they are afraid that they might not be believed or that they will be blamed for what happened. This does notmean the incident did not occur.

December 2021

Final Draft

74

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Each record is to be allocated a unique number, reflecting year and sequence of received
complaint (for example 2021-01, 2021-02 etc.).
The PRIME Project Manager will compile quarterly reports to DoTC&I including:•

The number of complaints related to GBV disaggregated by the number of complaints
where:


That the survivor was referred to GBV services.



The case was referred to authorities (with the participation and consent of thesurvivor).



The survivor chooses not to make / withdraw a formal complaint.

The project investigated and:−−−It was not linked to the project (but the survivor was referred to GBV
services).
Did not determine that there was a breach of the Code of Conduct.
Took disciplinary action against the alleged perpetrator.
These reports should be numerical only and not contain any information withthe potential of being identifying, including names and contact details ofsurvivors, their families, or of alleged perpetrators.

All complaint records (letter, email, record of conversation) should be stored together,electronically or in hard copy in a confidential and secure location.

6.7

How to Get in Touch with the Project

Anyone can ask for information on the project, express a concern, make a complaint (grievance) or
get in touch with the project for any reason. Complaints/concerns can be anonymous, treatedconfidentially and the various ways to get in touch are provided in the tables below:
Table 1: FSM National Contacts
GeneralGM:

FSM PRIME/SCORE Project Manager
All correspondence to: Mr. Trevor Delandro
PRIME/SCORE Project Manager
By Phone: (691) 320- 2080
By email: trevor.delandro@tci.gov.fm copy to shiroya.k.s@gmail.com andwilmer.kilmete@dofa.gov.fm
By mail: Post Office Box PS-2, Palikir, Pohnpei, FSM 96941
In person: Department of Transportation, Communication and Infrastructure, National
Government, Palikir, Pohnpei, Federated States of Micronesia. Given to the Department’s OfficeSecretary.
Website: tci.gov.fm
Department of Transportation, Communication & Infrastructure (DoTC&I)
All correspondence to: Secretary, Mr. Carlson Apis, Department of Transportation,
Communications and Infrastructure.
By Phone: 691) 320- 2865
By
Email:
carl@tci.gov.fm
wilmer.kilmete@dofa.gov.fm.

and

copy

to

shiroya.k.s@gmail.com

and

By Mail: Post Office Box PS-2, Palikir, Pohnpei, FSM 96941
In Person: Department of Transportation, Communication and Infrastructure, National
Government, Palikir, Pohnpei, Federated States of Micronesia. Given to the Department’s OfficeSecretary.

December 2021

Final Draft

75

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Website: tci.gov.fm
GBV
specificGM:

All correspondence to:
Mr. Stuart Penias
Assistant Secretary of Social Affairs
FSM Department of Health & Social Affairs (DHSA)
By Phone: (691) 320-4682
By Email: SPenias@fsmhealth.fm
In Person: C/o Department of Health & Social Affairs, Room 5, Capital Suite, FSM National
Government, Palikir, Pohnpei.
OR
Mr. Kwame Shiroya
Program Coordinator, Central Implementation Unit (CIU)
FSM Department of Finance and Administration (DOFA)
By Phone: (691) 320-2639
By Email: shiroya.k.s@gmail.com
In Person: C/o Department of Department of Finance and Administration, FSM National
Government, Palikir, Pohnpei.

Table 2: FSM State Contacts
Pohnpei State
GeneralGM:

All correspondence to: Mr. Trevor Delandro. PRIME Project Manager
By Phone: (691) 320- 2865
By email: trevor.delandro@tci.gov.fm copy to shiroya.k.s@gmail.com andwilmer.kilmete@dofa.gov.fm
By mail: Post Office Box PS-2, Palikir, Pohnpei, FSM 96941
In person: Department of Transportation, Communication and Infrastructure, National
Government, Palikir, Pohnpei, Federated States of Micronesia. Given to the Department’s OfficeSecretary.
Website: www.ict.fm
OR
Mr. John Adolph
Administrator – Office of Transportation and Infrastructure (T&I)
By Phone: (691) 320-2411
By Email: isonalaimw@gmail.com
In Person: Office of Transportation & Infrastructure, Pohnpei State Government Building

GBV
specificGM:

All GBV grievance correspondence to:
Ms. Canita R Nakamura
GBV Counsellor
By Phone: (691) 320-2112
By Email: rilometoc@prel.org
In Person: C/o PREL Office, Dolonier, Nett.

Chuuk State
GeneralGM:

All correspondence to:Mr. Tos Nakayama
Director

December 2021

Final Draft

76

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Department of Transportation & Public Works
Chuuk State Government
By Phone: (691) 330-2592
By Email: renomw1965@gmail.com
In Person: Department of Transportation & Public Works Office, Weno Chuuk
GBV
specificGM:

All GBV grievance correspondence to:
Ms. Christina “Kiki” Stinnet
President – Chuuk Women Council
By Phone: (691) 330-8397
By Email: kikistinnetcwc@gmail.com
In Person: CWC, Tongen Inepwinepw Counseling Center
OR
Ms. Jasyuri Fritz
Assistant Coordinator/ ANT Focal Pont-Chuuk
FSM Department of Justice (DoJ)
By Phone: (691) 330-5977
By Email: j.fritz.fsm@gmail.com
In Person: FSM National Police Office, Weno

Yap State
GeneralGM:

All correspondence to:Mr. Theophilus Thinnifel
Director
Department of Public Works & Transportation
By Phone: (691) 350-2175
By Email: pwtactingdirector@gmail.com
In Person: Department of Public Works & Transportation, Yap State Government

GBV
specificGM:

All GBV grievance correspondence to:
Ms. Linda Teteth
Women Interest officer
Women Interest Office
By Phone: (691) 350-5973
By Email: lmteteth@gmail.com
In Person: Women Interest Office, Yap State Government.

Kosrae State
GeneralGM:

All correspondence to:Mr. Hairom Livaie
Director
Department of Transportation and Infrastructure
By Phone: (691) 370-3011
By Email: hlivaie64@gmail.com
In Person: Department of Transportation and Infrastructure, Kosrae State Government
Building

December 2021

Final Draft

77

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

GBV
specificGM:

All GBV grievance correspondence to:
Ms. Beverly Wabol
Council Member
Kosrae Women’s Association
By Phone: (691) 370-3008/3208
By Email: beverlywabol@gmail.com
In Person: Department of Education, Kosrae State Government, Tofol.
OR
Ms. Lelean Kephas
Assistant Coordinator/AHT Focal Point - Kosrae
FSM Department of Justice
By Phone: (691) 370-3008/3208
By Email: lelean.kephas@doi.gov.fm
In Person: Kosrae Anti-Human Trafficking Office, Tofol.

6.8

Roles and Responsibilities

The following are persons involved in the complaints process and their supporting roles andresponsibilities. All parties are expected to disclose conflicts of interest or potential conflicts ofinterest as new complaints arise, and recuse themselves accordingly. Should there be a conflict ofinterest with anyone in the following list, that individual will be placed with a designated alternative.
General GM:
 Focal Point for managing the FSM PRIME and SCORE projects Complaints Process:Mr. Trevor Delandro, Project Manager for the FSM PRIME and SCORE Projects(trevor.delandro@tci.gov.fm).
 Person who will manage the database and record keeping: Mr. Wilmer Kilmete (National
Safeguard Coordinator) and Mr. Kwame Shiroya (Program Coordinator ) at the Central
Implementation Unit (CIU) of the FSM Government Department of Finance & Administration(DoFA).
 Person who will answer simple queries and manage simple complaints: Mr. Trevor
Delandro, Project Manager for the FSM PRIME and SCORE Projects(trevor.delandro@tci.gov.fm).
 Person who will manage difficult complaints or grievances: Mr. Trevor Delandro, ProjectManager for the FSM PRIME and SCORE Projects (trevor.delandro@tci.gov.fm) and Mr.
Carlson Apis, Secretary DTC&I with support from CIU.
 Person/organization who will prepare report/s for World Bank reporting: CIU (DoFA)
team.
 Grievance Committee will be formed on an ad hoc basis for complex or significant
grievance management. This will be made up of appropriate senior officials (Assistant
Secretary level or above) from the following:• Department of Finance & Administration (DoFA) with support from CIU Safeguards
Specialist;• Department or Office managing the project at which the complaint is aimed (FSM
DoCT&I); and• Department of Justice FSM National Government and/or State departments of Justice.

GBV Specific GM:
For all GBV (SEA/SH) grievance related issues the following are persons involve in the complaints
process and their supporting roles and responsibilities.

December 2021

Final Draft

78

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Focal point for managing the FSMTCC projects complaints process: Mr. Trevor Delandro,
Project Manager for the FSM PRIME and SCORE Projects or a designee (who has been trained inhandling complaints of GBV and HT) where there is a conflict of interest.
Person who will manage the database and record keeping: Mr. Wilmer Kilmete (National
Safeguard Coordinator) in coordination with Mr. Kwame Shiroya (Program Coordinator) at theCentral Implementation Unit (CIU) of the FSM Government Department of Finance & Administration(DoFA).
Person(s) who will answer simple queries and manage simple complaints:••

Mr. Trevor Delandro, PRIME/SCORE Project Manager;
The GBV service providers / trainers / women’s rights advocates who are women andexperienced in responding to GBV.

Person who will communicate with the survivor: Mr. Trevor Delandro, PRIME/SCORE ProjectManager or where the survivor has chosen to speak to a woman, a woman (who has been trainedin handling complaints of GBV) will be delegate this role by the PRIME/SCORE Project Manager.
Person who will assess if the allegation is likely linked to the project: Mr. Trevor Delandro,
PRIME/SCORE Project Manager.
Person who will inform DTC&I and DoJ of the allegation: Mr. Trevor Delandro, PRIME/SCORE
Project Manager.
Person who will inform the World Bank Task Team of the allegation: Mr. Trevor Delandro,
PRIME/SCORE Project Manager.
Person(s) who will verify the allegation: GBV Grievance Committee, led by Trevor Delandro,
PRIME/SCORE Project Manager.
Person(s) who will determine disciplinary action: GBV Grievance Committee, led by Mr. Trevor
Delandro, PRIME/SCORE Project Manager.
Person(s) who will take disciplinary action: Employer of the perpetrator.
GBV Grievance Committee will be formed on an ad hoc basis where verification and action isrequired. This will be made up of the following:••

Mr. Trevor Delandro, PRIME/SCORE Project Manager
Senior officials (Assistant Secretary level or above) or designee from: Department of Finance & Administration (DoFA) with support from CIU SafeguardTeam; Department or Office managing the project at which the complaint is aimed (DoTC&I);
 Department of Justice FSM national Government and/or State department of Justice.

••

Representative of the employer of the alleged perpetrator;
GBV service provider / trainer specialist.

6.9

Disclosure of Grievance Mechanism

It is important to ensure that all stakeholders including local authorities and community members in
the vicinity of the identified works are informed of the Project ’s GM process throughout the full
duration of the PRIME Project including construction and non-construction components such as
during preparation of any works specific management/land access plans, and prior commencementof any civil works.
This information should include their rights regarding potential land/asset impacts and environmental
degradation, the grievance process, and guidance on relevant steps to lodge a complaint.

December 2021

Final Draft

79

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

The Grievance Process is to be introduced during all stakeholder engagement activities and on
websites including stakeholder consultation meetings to ensure that all relevant stakeholders areaware of this procedure and the specific steps to be taken for lodging a complaint.
The GM, along with key E&S documents (such as frameworks, land access plans, management
plans, ESIAs) prepared for the Project will be publicly disclosed on relevant websites(www.worldbank.org and www.dofa.gov.fsm), in draft and final.
Prior to the start of construction activities, signs will be erected at the work sites (in the appropriate
local language) providing the public with updated Project information and summarizing the GMprocess including contact person details.

6.10

Record Keeping and Reporting of Grievances

All complaints or grievances submitted will require the completion of a Grievance Claim Form which
will include the following information:(i)Name of the complainant;(ii) Address (including village name);(iii) Name of the person filling in the Grievance Claim Form (if not the complainant);(iv) Full description of complaint issue, including background, sketches and maps whereappropriate;(v) Description of the requested corrective action;(vi) Date of grievance submission; and(vii) Signature of complainant, the person filling in the form and the person who received theform.
If assistance is required, the claimant can request help with a verbal grievance to complete the form
from the Contractor or PIU State Focal Point (where appropriate). Grievances claim forms can also
be submitted electronically through the FSM DoFA website or email.
Personal details can remain anonymous.
Each grievance record is to be allocated a unique number, reflecting year and sequence of received
complaint (e.g. 2021-01, 2021-02 etc). Complaint records (letter, email, record of conversation)
should be stored together electronically or in hard copy. Each complaint/grievance is assigned a
specific person responsible for its management and close out.
All grievances (both construction and non-construction related, and those related to SEA/SH/GBV)
are to be either directly received by the PIU State Focal Point or forwarded to the PIU State Focal
Point (i.e., should grievances be received by the Contractor for construction related complaints).
Upon receipt of the grievance the PIU State Focal Point is to screen the grievance to assess whether
it is related to the PRIME Project or environmental and social issues. Non-eligible grievances (i.e.
those not Project related) are then to be referred to the relevant agency to follow up, if appropriate.
If the complaint is related to SEA/SH/GBV, the relevant GM (once developed) is to be followed
including the involvement of local GBV service providers.
Language barriers and insufficient literacy levels shall also not prevent any persons from lodging acomplaint. The Grievance Claim Form shall be written in English and the appropriate language forthat FSM State, and disclosed during consultation.

December 2021

Final Draft

80

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Complaints or grievances are to be recorded in a Complaints Register held locally by the PIU State
Focal Point with a copy also kept centrally by the CIU Safeguards Team. The register is to clearly
indicate whether an issue has been resolved or is still outstanding. The following records generated
by this procedure will be stored in hard copy at the PIU State Focal Point office and in electronic
format:•Grievance Claim Forms;•

Letters of request;•

Memorandums of field investigations, consultations and meetings; and•Photographs, maps, drawings.

If an issue has been resolved, the register will include the following information:

6.11

•

Completed Grievance Resolution Form;•

Action taken (including evidence of action taken, i.e. photographs, receipts, etc.);•

Date of resolution; and•Signature of complainant and person responsible for issue resolution.

Reporting and Evaluation

Complaints shall be reported in the regular project reporting to the World Bank. It should contain:•

Total number of complaints/grievances received.

•

Total number resolved.

•

Total number under investigation/not yet resolved.

•

Total number not yet resolved and also exceeds the recommended close out time of 1 monthor 3 months.

•

Short paragraph on any significant grievances currently not yet resolved and any risks toproject implementation.

In the case of GBV/SEA/SH, reporting to the World Bank is required only after it has been
determined if the allegation is related to the project.
If an allegation is determined to be likely to be linked to a project, DoTC&I must notify the WorldBank Task Team of the anonymized incident as soon as it becomes known to DoTC&I. Only thefollowing key pieces of data should be shared with the World Bank Task Team:•The nature of the allegation;•

If the alleged perpetrator is, to the survivor’s best knowledge, associated with the project(yes/no);•The survivor’s age and/or sex (if available);•

If the survivor was referred to services.

If there are more than 30 complaints/grievances recorded, the PRIME/SCORE Project Manager
may decide to investigate any patterns or repetition of issues that need addressing. The
PRIME/SCORE Project Manager may decide to get an independent consultant to review andprovide advice.
In the case of third-party complaints of GBV, if there is a substantial number of consistent thirdparty complaints registered in relation to a specific incident or an alleged perpetrator or survivor

December 2021

Final Draft

81

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Planthe PRIME Project Manager may decide to investigate but this must be done in a way that ensure
the safety and confidentiality of the survivor, ideally through a GBV service provider who will beable to safely and sensitively contact the survivor involved.

December 2021

Final Draft

82

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

7.

Resources and Responsibilities for Implementing
SEP

7.1

Stakeholder Engagement Resources and Responsibilities
The successful implementation of the SEP requires full participation of Project relevant
implementing agencies in collaboration with National, State and Municipal Government
Officials. The responsibility to implement all commitments in the SEP along with any works
specific procedure plans/reports prepared will be distributed between these stakeholders.
The relevant institutional structures to be either utilized (for existing institutions) or
established for the PRIME & SCORE Projects including roles and responsibilities areshown in Figure 7-1 and described below.

Figure 7-1: Implementation arrangements for the PRIME Project.

7.1.1

Coordination among the National and State Governments andDepartments

The PRIME and SCORE projects are designed to work with the National GoFSM and four State
Governments and will be implemented over a five-year period following project effectiveness. DoFA
is the Executing Agency (EA) while the National DoTC&I is the Implementing Agency (IA) working
closely with each of the four States.
As the PRIME and SCORE Roads fall under the jurisdiction of the relevant State Governments,
Project Implementation Agreements (PIAs) with each of the States will also be required to help

December 2021

Final Draft

83

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

govern the PRIME and SCORE project activities in each State, with one PIA for each of the following
groups:(a) National DoTC&I, Kosrae State Government and Kosrae Department of Transportand Infrastructure;(b) National DoTC&I, Pohnpei State Government and Pohnpei State Office ofTransport and Infrastructure;(c) National DoTC&I, Chuuk State Government, and Chuuk State Department ofTransport and Public Works; and(d) National DoTC&I, Yap State Government, and Yap State Department of Public
Works and Transportation.
PIAs will be executed prior to the commencement of the Projects activities under Component 2 toensure clarity and agreement between all relevant parties on implementation roles andresponsibilities.
As each road authority is under its respective State’s control and to ensure good technicalcoordination, focal points have been appointed in each State to work on and manage day-to-day,
PRIME and SCORE activities associated with its land transport sector and to liaise with the National
DoTC&I.
Within the National GoFSM, DoTC&I has a Project Management Unit (PMU) that has responsibility
for the delivery of Overseas Development Assistance (ODA) funded infrastructure projects (including
the World Bank, Asian Development Bank, United States Federal Aviation Administration, People’s
Republic of China and the United Nations) with the exception of energy (managed by the Departmentof Resources and Development) and telecommunications (managed by the DoTC&I
Communications Division). The primary focus of the PMU is on program management with day-today project management tasks deferred to project implementation units.
A PRIME and SCORE joint Project Implementation Unit (PIU) will be established within DoTC&I. All
contracts with consultants, contractors and suppliers will be signed by the DoTC&I Secretary withthe administration and contract management tasks of the contract being implemented by the joint
PIU as their day to day responsibility. The DoTC&I Secretary will sign off on all consultant andcontractor invoices and authorize DoFA Central Implementation Unit (DoFA CIU) to make payments.
During project implementation, the DoFA CIU Safeguards Team will assist DoTC&I with theenvironmental and social aspects.
Both the CIU and DoTC&I are existing units, and are familiar with WB ESF and project-specificenvironmental and social risk management instruments from their experiences with other WBfunded projects.

7.1.2

PIU

The PIU will coordinate the implementation of the PRIME and SCORE projects with DoTC&I
management, DoTC&I PMU, DoFA CIU, PIU State Focal Points, and the State transport agencies
in a manner that is to be set forth in the PIAs that outlines the roles of each organization. The PIU
will also be responsible for preparing and implementing both projects in accordance with annual
work plans and budgets which will detail the Project’s activities and eligible expenditures. The PIAs
will clarify, among other things, the necessary state and intra-government cooperation and support
necessary for both Projects.
The PIU will have overall supervision of SEP implementation.
availability of an appropriate budget for SEP implementation.
December 2021

Final Draft

The PIU will also ensure the84Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

7.1.3

CIU

The already established CIU within the DoFA, the PRIME and SCORE Projects Executing Agency,
is a functional unit that supports the implementation of the WB portfolio and includes anenvironmental and social Safeguards Team.
In order to provide strong and efficient support throughout FSM, the CIU provides support to core
implementation functions needed for all WB portfolio projects in FSM including, but not limited to,
procurement, financial management, social and environmental risk management, monitoring andevaluation, as well as outreach and communications. The CIU team members responsible for thesefunctions report to the CIU Program Manager and provide services and hands on support to the
PRIME and SCORE Project Implementing Agency (i.e., DoTC&I) for preparation, implementationand capacity building activities. The CIU will be supported during project implementation byenvironmental and social consultants for due diligence, community engagement and instrument
preparation as needed. Project implementation responsibilities however remains with the IA(DoTC&I).

7.1.4

Role and Composition of the PSC

To ensure the four States are adequately represented in decision making process, a Project Steering
Committee (PSC) will be established and chaired by DoTC&I.
The Secretary of DoFA will be a member, along with a member appointed by the Governor of eachof the four States. The PSC will provide general oversight and policy direction to PRIME and SCORE
projects stakeholders during Project implementation, convene key stakeholders in the event ofdisagreement and periodically review both Projects progress. The PSC will have a role indetermining priorities for allocating Project funds after the completion of the VA and CRRS studies.

7.2

Implementation Roles and Responsibilities

The management, coordination and implementation of the SEP and other project instruments andits integral tasks will be the responsibility of the PRIME and SCORE PIU with support from the CIU
Safeguards Team.
It will be important for the PIU and other implementing agencies to ensure that the institutional
capacity is in place before implementation of the SEP commences.
The proposed organizational structure and management functions for implementing the SCORE and
PRIME SEP are described below. While the DoTC&I and DoFA may decide to adapt this structure
according its needs and funding, it is emphasized that the various components listed and described
below should be represented in the organizational structure in order to successfully implement the
SEP.

7.2.1

Joint PIU Project Manager and Project Officer

The PIU will be initially staffed with a joint PIU PRIME and SCORE Project Manager, and a Project
Officer, based in Pohnpei (National Government DoTC&I) with additional PIU support to be recruited(such as State level or administrative support) as required.
The joint PIU Project Manager will also be responsible for working collaboratively with all national
level stakeholders and overseeing all State level stakeholder consultation activities with support
from PIU State Focal Points.
The joint PIU Project Manager will also be responsible for the following with support from the CIU
Safeguards Team as required:December 2021

Final Draft

85

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan•

Approve the content of any future revisions to the SEP, based on technical review
and recommendations by CIU Safeguards Team before sharing with the WB forreview and clearance;•

Initiate the commencement of, and review the content of the SEP;•

Approve content of any SEP prepared for specific works or the Generic SEP;•

Implement and monitor all stakeholder engagement strategies/plans for both
Projects;•

Coordinate, facilitate, and where appropriate participate, in face-to-face stakeholder
meetings with on-the-ground support from the PIU Focal Points, and CIU Safeguards
Team;

•

Oversee implementation of any recommended environmental and social mitigation
measures set out in the ESMPs for the specific works; and•Prepare monthly and half yearly monitoring report/s as detailed in the individual
projects ESCP.

The Project Officer is to provide assistance and support to the Project Manager on the above.

7.2.2

PIU State Focal Points

A focal point in each State will be appointed by the PIU to work on and manage day-to-day activities
for the PRIME and SCORE Projects such as coordinating and monitoring the implementation of
specific Component 2 works. The PIU State Focal Point have been appointed from within the State
Departments that manage Transport and Infrastructure.
The PIU State Focal Point will report directly to the PIU Project Manager, and act as the key contact
person for stakeholder enquires in each State with oversight from the joint PIU Project Manager and
CIU Safeguards Team, as appropriate.
Any PIU State Focal Points appointed should be suitably qualified with good communication skills
to undertake a range of stakeholder engagement activities and be appropriately trained in the needsof both Projects.
The PIU State Focal Point will also be responsible for the following tasks:•

Oversee all State level stakeholder engagement related activities for both Projects;•

Manage the grievance mechanism (GM) (outlined in the RF and SEP) at the State level,
including receiving, screening, resolving for forwarding grievances (e.g. to joint PIU
Project Manager, CIU Safeguards Team or others), as appropriate;•

Interact with related and complementary support activities that require ad hoc or intensive
stakeholder engagement;•

Act as mediator between the Contractor and stakeholders;•

Support CIU Safeguards Team (or E& S consultant/s) to undertake E&S screening for
Component 2 works; and•Proactively identify stakeholders, Project risks and opportunities (with support from theCIU Safeguards Team) and inform the PIU Project Manager to ensure that the necessary
planning can be done to either mitigate risk or exploit opportunities.

December 2021

Final Draft

86

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

7.2.3

PIU Project Assistant

The PIU has recruited a Project Assistant to provide support to both Projects by ensuring all
administrative requirements are managed effectively. Main responsibilities include:

7.2.4

•

Document management, including capture and filing (physical and electronic) of
stakeholder and PAP documents and records.

•

Database management, including:oContinuously update stakeholder information (contact details, organizational details,
designation, engagement activities);oContinuously update stakeholder consultation records; and,oContinuously update grievance information (grievance records, grievance database,agreements, meeting registers).

•

Logistics management;•

Support with arranging accommodation and traveling where required; and•Assist with printing of materials to be used during stakeholder meetings (posters,
pamphlets, Project Summary Documents, letters, attendance registers, maps,
newsletters etc).

CIU Safeguards TeamThe CIU Safeguards Team currently undertakes a range of stakeholder engagement activities aspart of its portfolio of WB funded Projects and has existing relationships with a many of stakeholders
in each State which will be important to utilize for the PRIME and SCORE projects. The CIU will besupported by environmental and social consultants throughout project implementation as needed.
In relation to implementation of both projects SEP, the PIU will require support from the CIU
Safeguards Team in particular for capacity building and E&S technical support throughout the
Project and to ensure the SEP is implemented appropriately and is consistent with the requirementsof ESS10.
In relation to implementation of the SEP and other instruments, the CIU Safeguards Team will be
responsible for:•Ensure awareness on the E&S risk screening is undertaken for each Component 2 worksof both projects (with local support from PIU State Focal Points);•

Ensure awareness on environmental and social clauses and relevant E&S instruments areincluded in Contractor bid document, including environmental and social protection andmitigation measures are included;•

Ensure awareness on the projects grievance mechanism (GM) process to support
management of grievances and EHS incidents as required;•

Ensure awareness on need to storing data (including grievance records), collating andinterpreting stakeholder feedback and providing details to the PIU, DoTC&I, design teamand others as necessary; and•Provide E&S reporting on a quarterly basis as part of WB reporting.

December 2021

Final Draft

87

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

7.2.5

Civil Works Contractors

The Contractor engaged to undertake road works construction will be responsible for undertaking
stakeholder engagement related to construction of the specific physical works, as well as preparing
a CESMP and implementing any environmental and social protection and mitigation measures as
outlined in the bid documents, ESMF and CESMP. Specifically, the Contractor under SEP is
required to:

7.3•

Support the PIU State Focal Points in engaging with stakeholders relating tocommunicating the scope and timing of works (either by attendance at meetings,
installation of notice boards, door knocks/letter drops, etc.); and•Receiving complaints and grievances by stakeholders and forwarding to the PIU
State Focal Point during works construction, and resolution of grievances if they are
related to the Contractor (in coordination with the PIU).

Implementation Process

All activities required to implement the ESMF, including the PRIME Generic ESMP or any works
specific ESIA/ESMP required will be undertaken in line with the respective requirements for the
specific activities and works of both projects.

7.3.1

Monitoring and Evaluation

Monitoring is essential to ensure successful implementation of the consultation program as outlinedin this SEP and allow the PRIME and SCORE Projects to respond to identified issues and alter theschedule and nature of engagement activities to make them more effective.
The CIU Safeguards Team, will be responsible for establishing a monitoring program that will
monitor, measure, and assess the implementation and overall effectiveness of stakeholder
consultation and participation activities of both projects. Quarterly monitoring reports are to beprepared for all components of the PRIME and SCORE projects by the PIU throughout project
implementation including the status of each activity and the related environmental and social risks,
as well as achievement of targeted indicators. The monitoring program will include arrangements
for external reporting of monitoring information to stakeholder.
The PIU will maintain a database of stakeholder engagement activities including public consultation,
disclosure and grievances throughout the Project which is to be made available for public review onrequest. The following data will be used to monitor the implementation of the SEP:•

Issues and management responses linked to minutes of meetings;•

Monthly reports;•

Informal feedback from key stakeholder groups; and•Complaints/Grievance Register.

The success of the SEP is to be measured by how well it can achieve the overall objective of
meaningful and inclusive engagement and consultation with all Project stakeholders. In addition thefollowing key indicators are also to be evaluated:•

Level of understanding of the Project stakeholders;•Annual grievances received and how they have been addressed and time taken to resolve;
andDecember 2021

Final Draft

88

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

•

7.3.2

Level of involvement of PAPs and vulnerable groups.

Internal Reporting

Internal monitoring is to be reported monthly for the separate physical works, consolidated andsummarized as part of half yearly monitoring for the PRIME and SCORE Project.
The following stakeholder engagement activities are to be recorded as part of the monthly monitoring
report of both projects.

7.4•

Stakeholder engagement activities conducted during each month;•

Public outreach activities (meetings with stakeholders and newsletters);•

Entries to the grievance register;•

New stakeholder groups (where relevant); and•Stakeholder engagement activities planned for the next month, and beyond (whereappropriate).

Implementation Process

PIU and DoFA shall ensure that the total cost of SEP implementation (including time inputs,
material and reimbursements) are budgeted for within the PRIME and SCORE Projects Budget
from counterpart funds.
An indicative budget of US$154,000 for both projects (US$77,000 for each project) has been
estimated for the GoFSM to implement the SEP five years as outlined in Error! Reference source
not found..
Table 7-1: Indicative budget for implementing the SEP
Item

Description

Amount (US$)
PRIME

Miscellaneous stakeholder
consultation meetings andworkshops, including travel.

Includes venue, refreshments,
printing etc for numerous meetings
across all four States through Project.
Includes travel for key PIU and CIU
staff from Pohnpei to other States,
and travel for the PIU Focal Point
within each State (including flights,
car hire, fuel etc). 9Contingency (10%)
PROVISIONAL SUM PER PROJECTTOTAL PROVISONAL SUM

SCORE$70,000$70,000$7,000$7,000$77,000$77,000$154,000.
9 Assumed travel for international CIU Safeguards Team member/s and any separately engaged environment and social consultants

to be covered under DoFA CIU budget, and project budgets, respectively.

December 2021

Final Draft

89

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Appendix A PRIME and SCORE Project Summary
Summary of PRIME and SCORE activities
Component
Component 1: Spatial and
Sector Planning Tools••

Component
Resilient
Solutions

2:
ClimateInfrastructure•

Component 3: Strengthening
the Enabling Environment

•
•
•
•
•

December 2021

PRIME activities
Vulnerability Assessment andClimate Resilient Road Strategy(VA/CRRS)
Climate-informed road asset
management system (RAMS)
Feasibility studies, design, andconstructionofidentified
primary road network assets
Institutional and Governance
Review
Road safety program (roadsafety and access audits) for
primary road network assets
Project Implementation Unit
Driver licensing Pilot
Capacity Building Initiatives

Final Draft

•

•

•

•
•
•
•

SCORE activities
Road Crash Database

Feasibility studies, design,and construction of identified
secondary road network
assetsRoad safety program (roadsafety and access audits) for
secondary road network
assetsTransport Data Collection
Unit
Materials Testing Laboratory
Capacity Building Initiatives
Sustainable
Motorization
Management

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Appendix B Presentations from Project preparation
consultation meetings (PRIME and SCORE)
PRIME PROJECT

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

SCORE PROJECT

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Appendix C Summary of stakeholder engagement
activities during Project preparation

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Appendix D Meeting notes from Project preparation
consultation meetings
1. YAP STATECONSULTATION MINUTES
Project:

FSM: Strategic Climate-Oriented Road Enhancement (SCORE) Environmental and Social Safeguards Assessment and Preparation of Instruments

Venue:

Division of Media & Protocol Conference room

Date:

Thursday, 28 October 2021

Time:

1130am (Lunch Hour)

Presenter/
Facilitator

ST

Recorder:ST

Attendees:(SEE DETAILED ATTENDANCE LIST IN ANNEX)PURPOSE
Follow up meeting for Project commencement with DoTC&I State Representatives to introduce theProject and E&S Team, local contact points, expand upon Project understanding in terms of thePrimary Road Network in Yap and the identified Priority Project (Machoyq Road), process for
identifying key Project stakeholders etc.
PROCEEDINGSNo.
1Agenda Item
Welcome& Introductions
Meeting with Yap Senator Jesse R. Sobulmar (Vice Chairman-Gov’t, Health & Welfare), Yap Youth
Representative, Yap Media Crew & other public guests
Brief Project Overview

2

As an extension of PRIME Project, Senator Sobulmar applauded the state and national’s efforts
in working with the World Bank in securing important funding for significant needs due to climatechange challenges faced by all. He further applauded the communities of Yap State for embracing
road developments as private lands are mainly being used for commuters in Yap as public roads.
Without the support from the private people the government services are pointless.
Project Understanding – Road Network

3

4

5

Road network surrounding public areas including private roads, mainly secondary roads, are very
well noted by the group based on their various roles in the government including youth projects
around the island such as climate change awareness, food security and many more.
Project Understanding – Priority Site
According to Machoyq secondary road the Youths of Yap see potential traveling improvements on
those students who live on the west side of the island.
Stakeholder Identification
A scale was used by the national consultant to define importance of the road improvement to theyouth organization and its members where a scale of 1-10 was used defining 1 = least relevant andDecember 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

No.

Agenda Item
10 = most relevant. The youth organization was rated as 9 based on their frequent road usage
particularly students on the other side of the island crossing to Kolonia, the capital of Yap.

6

Communication & Reporting
The group is well aware of Public Works & Transportation Dept and Planning Office of Yap. As
well as TC&I Dept/ Ntl
Other Matters

7

1. Yap State Media felt secure knowing more in-depth on the SCORE Project as it can help
their deliberation and promotion dealing with public including public awareness programs
related to SCORE in the future.
2. Yap State Legislature-Senator Jesse Sobulmar emphasized on primary roads as for major
traveling to and from needed public services; school, hospital, work and etc. Meanwhile,
secondary roads are as essential thus the importance of improving them for they are themain gateway to food security; gardens, taro patches, and etc.
3. Yap Youth felt SCORE is too precious to ignore and wish the government would highly
consider getting Machoyq road fixed as another reliable route in case of sea-water rise.
4. Machoyq Road do serve as a better alternate and short cut to all commuters traveling oneither side of the islands needing to get to school and in case of emergency-hospital much
faster than rounding the island.
Senator Jesse R. Sobulmar Contact:
10th Yap State Legislature
Tel: 350-2400

8

Meeting closed at
0100pmDecember 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Yap - Historic Preservation Organization
CONSULTATION MINUTES
Project:

FSM: Strategic Climate-Oriented Road Enhancement (SCORE) Environmental and Social Safeguards Assessment and Preparation of Instruments

Venue:

Yap Historic Preservation Office (HPO) Conference room

Date:

Friday, 29 October 2021

Time:

11am

Presenter/
Facilitator

ST

Recorder:ST

Attendees:(SEE DETAILED ATTENDANCE LIST IN ANNEX)PURPOSE
Follow up meeting for Project commencement with DoTC&I State Representatives to introduce theProject and E&S Team, local contact points, expand upon Project understanding in terms of thePrimary Road Network in Yap and the identified Priority Project (Machoyq Road), process for
identifying key Project stakeholders etc.
PROCEEDINGSNo.
1Agenda Item
Welcome& Introductions
Meeting with HPO Board of Directors, staff and Director of Youth & Civic Affairs-DeptBrief Project Overview

2

3

4

5

6

As an extension of PRIME Project, Board members and staff of Yap HPO are fairly familiar on
most of the intended development plans/projects for the state most especially on primary andsecondary roads within Yap State.
Project Understanding – Road Network
Road network surrounding public areas including private roads, mainly secondary roads, are very
well noted by HPO based on their historical projects and sites.
Project Understanding – Priority Site
According to Machoyq secondary road no HPO project is near or located within the area.
Stakeholder Identification
On a scale of 1-10; HPO is 5 based on none-HPO project or Historical Sites near Machoyq road at
the moment
Communication & Reporting
Board and staff are well aware of Public Works & Transportation Dept and Planning Office of Yap.
As well as TC&I Dept/ Ntl
Other Matters

7

Currently, Yap HPO does not have any on-going or previous project(s) at the Machoyq road.
Nevertheless, due to lack of access they may have been prevented to explore the area to whichin the future there may be one or two possible archaeological resources around the area during
the Japanese era to which someone might bring to attention. But even so that must come from the
Weloy community before engagement by the office.

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

No.

Agenda Item
Yap HPO Contact:
Acting Officer: Aloysious Guchbuw
Tel: 350-4226

8

Meeting closed at
0100pmDecember 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Yap Chamber of Commerce
CONSULTATION MINUTES
Project:

FSM: Strategic Climate-Oriented Road Enhancement (SCORE) Environmental and Social Safeguards Assessment and Preparation of Instruments

Venue:

Yap Chamber of Commerce Conference Room

Date:

Wednesday, 27 October 2021

Time:

10am

Presenter/
Facilitator

ST, Victor Bamog-Director of OPB &JonathanFichibman-ChiefofPlanning Office-Yap

Recorder:ST

Attendees:(SEE DETAILED ATTENDANCE LIST IN ANNEX)PURPOSE
Follow up meeting for Project commencement with DoTC&I State Representatives to introduce theProject and E&S Team, local contact points, expand upon Project understanding in terms of thePrimary Road Network in Yap and the identified Priority Project (Machoyq Road), process for
identifying key Project stakeholders etc.
PROCEEDINGSNo.
1Agenda Item
Welcome & Introductions
Meeting with Yap Chamber of Commerce
Brief Project Overview

2

As an extension of PRIME Project, Mr. George Torwan (chairman) and all members are fairly
familiar on most of the intended development plans/projects for the state most especially on
primary and secondary roads within Yap State.
Project Understanding – Road Network

3

Road network surrounding public areas including private roads, mainly secondary roads, are very
well noted by YCC based on their intended business market plans for the state. Better access isbetter business services on private sector.
Project Understanding – Priority Site

4Chamber of Commerce (YCC) values all state’s priority sites on all roads. This helps and enables
the Chamber ease of access, assessments on market extension, extensive projects including but
not limited to major sales/resales alongside all roads.
Stakeholder Identification

5

6
7

On a scale of 1-10, where 1 = least relevant and 10 = most relevant, Yap Chamber of Commerce
was rated as 9 based on the Chamber’s interest to facilitate flow of business activities around Yap
through a well-maintained road.
Communication & Reporting
YCC is well aware of Public Works & Transportation Dept and Planning Office of Yap. As well as
TC&I Dept/ Ntl
Other Matters

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

No.

Agenda Item
Better road access is better services by YCC. Road construction materials, cargo movements onroads, safety of business workers are all dependent on ease of access rendered by developed
roads.
YCC Contact:
Chairman of YCC-Mr. George Torwan
Tel: 350-8990

8

Meeting closed at
1230pmDecember 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Yap State Public Service (YSPSC)CONSULTATION MINUTES
Project:

FSM: Strategic Climate-Oriented Road Enhancement (SCORE) Environmental and Social Safeguards Assessment and Preparation of Instruments

Venue:

Yap State Public Service Corporation (YSPSC) Conference Room

Date:

Tuesday, 26 October 2021

Time:

3pm

Presenter/
Facilitator

ST

Recorder:ST

Attendees:(SEE DETAILED ATTENDANCE LIST IN ANNEX)PURPOSE
Follow up meeting for Project commencement with DoTC&I State Representatives to introduce theProject and E&S Team, local contact points, expand upon Project understanding in terms of thePrimary Road Network in Yap and the identified Priority Project (Machoyq Road), process for
identifying key Project stakeholders etc.
PROCEEDINGSNo.
1Agenda Item
Welcome & Introductions
Meeting with YSPSC General Manager-Mr. Faustino Yangmog and Asst. GM-Mr. Victor Nabeyan
Brief Project Overview

2

As an extension of PRIME Project, Mr. Faustino and Mr. Nabeyan both are fairly familiar on mostof the intended development plans/projects for the state most especially on primary and secondary
roads within Yap State.
Project Understanding – Road Network

3

Road network surrounding public areas including private roads, mainly secondary roads, are very
well noted by the YSPSC due to its services’ network in power lines, water and sewage waste
water lines.
Project Understanding – Priority Site

4

In the neighbourhood of well-established island power distributor YSPSC values all state’s priority
sites on all roads. This helps and enables the corporation ease of access, assessments on
extension works, extensive projects including but not limited to major repairs alongside all roads
during mass destructions after certain unfortunate events of typhoon and etc.
Stakeholder Identification

5

6
7

On a scale of 1-10 where 1= least relevant and 10 = most relevant, YSPSC was rated as 9 by thenational consultant due to their reliance on a good road to deliver power services. These include
facilitation of YSPSC’S heavy vehicles such as bucket trucks and trailers carrying heavy poles tomaintain and repair faulty power lines.
Communication & ReportingYSPSC is well aware of Public Works & Transportation Dept and Planning Office of Yap. As well
as TC&I Dept/ Ntl
Other Matters

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

No.

Agenda Item
Better road access is better services by YSPSC. Lighting of roads (street lights), solar services,maintenance of power lines, water services and waste water are all dependent on ease of accessrendered by developed roads.
1. YSPCS is closely working with Fiber-to-Home project (TC&I) on underground lines; to savecost on earth excavation and earth moving as much as possible.
2. YSPSC requesting close consideration on all public projects most especially on roads forbetter coordination on improving services to the public and by way of cost-sharing on earth
digging.
3. PLEASE REFER TO GIS MAPPING ON MACHOYQ ROAD BY YSPSC (3ATTACHMENTS)YSPSC Contact:
General Manager & Asst. Mgr-350-4427
Website: www.yspsc.org

8

Meeting closed at
0430pmDecember 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Weloy Community (Okaw, Atliw, Adubwe & Dugor)
CONSULTATION MINUTES
Project:

FSM: Strategic Climate-Oriented Road Enhancement (SCORE) Environmental and Social Safeguards Assessment and Preparation of Instruments

Venue:ESA Bay Hotel & Restaurant

Date:

Thursday, 28 October 2021

Time:

10am

Presenter/
Facilitator

ST, Victor Bamog-Director of OPB&JonathanFichibman-ChiefofPlanning Office-Yap

Recorder:ST

Attendees:(SEE DETAILED ATTENDANCE LIST IN ANNEX)PURPOSE
Follow up meeting for Project commencement with DoTC&I State Representatives to introduce theProject and E&S Team, local contact points, expand upon Project understanding in terms of thePrimary Road Network in Yap and the identified Priority Project (Machoyq Road), process for
identifying key Project stakeholders etc.
PROCEEDINGSNo.
1Agenda Item
Welcome& Introductions
Meeting with Weloy Municipality-Chief James Manguon & councilmen
Brief Project Overview

2

As an extension of PRIME Project, Chief Manguon and his councilmen are fairly familiar on mostof the intended development plans/projects for the state most especially on primary and secondary
roads within Yap State.
Project Understanding – Road Network

3

Road network surrounding public areas including private roads, mainly secondary roads, are very
well noted by Weloy based on their intended plans to include Machoyq Road on the statedevelopment in the future. Today’s presentation specifically to Machoyq Road is a blessing to thecommunity something they have been looking forward to. They have registered their intent withthe state government for a long time and have remain committed on repairing the road by hands,
personal funds and donations to enable not only the community to commute but even to the public
all the while.
Project Understanding – Priority Site

4

Likewise, Weloy community values all state’s priority sites on all roads. This helps everyone
mitigate the climate change issue Yap is faced with at present. Weloy community hosts most of
the Yap State Government, businesses and private firms alike in downtown Yap. All of which are
faced with sea-level rise therefore climate change challenge is at greater concern than before.
Stakeholder Identification

5

On a scale of 1-10 where 1 = least relevant to 10= most relevant, Weloy is rated as 10 based by thenational consultant based on their location being the location of major businesses and government
services in Yap .

6

Communication & Reporting

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

No.

Agenda Item
Weloy is well aware of Public Works & Transportation Dept and Planning Office of Yap. As well
as TC&I Dept/ Ntl
Other Matters

7

Machoyq Road is owned by 4 Villages of Weloy Municipality; Dugor, Atliw, Adibuwe and Okaw.
Several positive comments by the community:
1. Community engagement during first stage to end; assessment, construction and opening.
They would like to have inputs where possible.
2. To ensure private property owners along the road; gardens, taro patches, sacred areas,
tree plantations are consulted throughout the project preparation to implementation.
3. Based on no 1; Weloy would like to be given ample time to take back the news to thecommunity and revert with more feedback by around November 08, 2021.
The community made suggestions on ways to connect the Nimar road (YSPSC energy solar site on
Madaadee Hill) to Machoyq to fulfil a complete emergency access road on the hills. This suggestionis pending views of the gov’t if they choose to. However, they strongly feel it serves entire purpose of
mitigating climate change in case of inundation on Dugor primary road and/or the western loop road.
James Manguon Contact:
Chief-James Manguon
Tel: 350-2304

8

Meeting closed at
0145pmDecember 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

2. CHUUK STATECHUUK STATECONSULTATION MINUTESFSM SCORE: Strategic Climate Oriented Road Enhancements Project
Project:

Environmental and Social Safeguards Assessment and Preparation ofInstruments

Venue:

Chuuk State Governor’s Auditorium

Date:

27th of October, 2021

Time:

2:30 pm (Chuuk Time)

Donsean Mori

Recorder:N/A

Presenter/
Facilitator

Attendees:[Please find attached sign-in sheet]; (Governor Narruhn was in attendance but did
not sign in. Lt. Governor William had to attend a last minute event)(SEE DETAILED ATTENDANCE LIST IN ANNEX)PURPOSE:
State Stakeholders Consultations Meeting to introduce FSM SCORE; Scope and timing; Updateon FSM PRIME; Present Secondary road selection criteria; Discuss ongoing E&S Impact
assessment & framework documents and outline proposed key principles. To receive comments,
questions and feedback from stakeholders in order to complete these documents.
PROCEEDINGSNo.
1Agenda Item
Welcome & Introductions

2

Purpose of Consultation Meeting

3

Brief SCORE Project Overview (Including Prime Update)

4

Components, Scope and Selection Criteria of SCORE Project5

Instruments of Impact Assessment:a.) Environmental and Social Management Framework (ESMF)b.) Resettlement Framework (RF)c.) Stakeholders Engagement Plan (SEP)

6

Grievance Redress Mechanism

7

Next Step and Indicative Schedule

8

Next Step and Indicative Schedule

9

Meeting adjourned at 3:15 (Chuuk Time)

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

SUMMARY OF DISCUSSION
Position/No.

KEY POINTS (e.g., level of support for project, expected
project benefits, questions, concerns, recommendations)Who

Organization/Community

What is the size/width of the SCORE secondary roads?

1

2

Avoid, Minimize and Mitigate impacts by keeping within
existing road easements. Based on existing easements thatwere examined during baseline info assessment, mosteasements are 10 meters. There are deviations but 10
meters seems to be used as the template. So any of the roadsolutions should be well within that dimension.
It is our hope that Climate Resilience road solutions be
implemented within limits of the SCORE roads, especially as
Pou roads are heavily prone to climate/ disaster risks

Sasha
SavichPMO, ProjectManager

Brad Mori

Director,
EPA

Gov.
Narruhn

Governor

What is the schedule for SCORE physical works? Can it besped up by 6 months?

3

We are still in the preparation of the SCORE Project. The
instruments developed during the E & S Impact Assessment
will be the basis for project appraisal scheduled for early next
year with WB. Timeline for physical works has yet to be
determined and will be heavily based on subsequent studies
that have yet to be implemented. I’m aware that measures
have been taken to fast-track the SCORE Project, much likethe FSM PRIME, however a lot of the studies mentioned stillneed to be undertaken. The FSM lockdown plays a big rolein these delays. GoFSM acquiring international consultants
that can work remotely to assist FSM National Safeguard
Consultants in completing these requirements is a great
example of measures taken by GoFSM to fast-track theseprojects.
The Governor commented that stakeholders should be awarethat the FSM Lockdown plays a big role in delaying thesedevelopment projects, especially people's reluctance to open
up our borders. This should also be made clear to thestakeholders during consultation meetings.
What stakeholders groups/ communities have you consulted
so far? It is critical to meet with communities along the
proposed secondary road selections.

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

This is our first general consultation meeting, it has beenorganized with the aim of consulting State Government
stakeholders. Tomorrow, there is a second general
consultation meeting with Weno Municipality, Council
members and village chiefs. We have tried our best toorganize community consultation meetings for this initialround of consultation but due to our limited time frame, I
don’t think we will be meeting with community members. It
will be noted that consultations with community members,
especially communities along the East and West Pou roads
is of critical importance.
The Weno Consultation Meeting is scheduled for Oct. 28,
2021, Thursday, 10AM, at L5 Conference Room. All areinvited to join the meeting, and participate in the discussions
Any particular groups/ stakeholders should be invited to thenext level of consultations?

4

Director Nakayama commented that IPIC (Infrastructure
Planning and Implementation Committee) is an importantgroup that should always be consulted. Director Tos invited
DM to brief IPIC members last week, Oct. 19, 2021. All
members were invited to this stakeholders consultation
meeting.

Tos
Nakayama

Director,
DT&PW

Lee Perez

IOM

Gov.
Narruhn

Chuuk State

Communities from Tunnuk and Mechitiw should also be
consulted since they will be impacted by SCORE
Secondary roads only on Weno? Will all secondary roads on
Weno see improvements through SCORE?
5

6

As of the moment, Pou Roads on Weno are being assessedas potentially being part of the SCORE Project. Other
secondary roads may be considered as part of other projects
supporting FSM’s Pave the Nation initiative.
Thank you for the presentation. Thank you for organizing
stakeholders meetings with the Weno Municipality andvillage chiefs. It is important for them to understand theimpediments of Covid-19. It brings everything to a halt,
including these important development projects. We need towork together to safely open up and get these projects going.
Chuuk is scheduled to welcome its first repatriation flight ofcitizens stranded abroad due to Covid.

ACTIONS
No.

Action Item

December 2021

Responsibility

Final Draft

Due

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Annex 1: Attendance Sheet
Annex 2: Photographs

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

CONSULTATION MINUTESFSM SCORE: Strategic Climate Oriented Road Enhancements Project
Project:

Environmental and Social Safeguards Assessment and Preparation ofInstruments

Venue:

Chuuk PMO Conference OfficeDate:19th of October, 2021

Time:

10:30 pm (Chuuk Time)

Tos Nakayama

Recorder:N/A

Presenter/
Facilitator
Attendees:[Please find attached sign-in sheet](SEE DETAILED ATTENDANCE LIST IN ANNEX)PURPOSE:IPIC Meeting. Invited to attend meeting and introduce SCORE Project.
PROCEEDINGSNo.

Agenda Item

1

SCORE Project added to Miscellaneous in IPIC’s agenda.

SUMMARY OF DISCUSSION
Position/No.

KEY POINTS (e.g., level of support for project, expected
project benefits, questions, concerns, recommendations)Who

Organization/Community

Introductions of SCORE Project
Brief overview of SCORE and update FSM PRIME

1

Discuss ongoing E&S Impact assessment & timeframe of
preparation works. East & West Pou Roads are part of theassessment as potential secondary road to be part of
SCORE project
Importance of completing stakeholder consultations prior to
first week of Nov.
Considering all members of Chuuk State Infrastructure
Planning and Implementation Committee (IPIC) are also
stakeholders for the FSM SCORE & PRIME Projects,
everyone is invited to join the dialogue during next week's
SCORE Stakeholders Meeting. The Governor's office will be

December 2021

Final Draft

DonseanMori

SCORE
Project

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

assisting in organizing one with Chuuk State and anotherone with Weno Municipal stakeholders.

2

Chuuk State supports these WB projects, and will assist incompleting these stakeholder consultations . Work with State
focal points and Governor’s office.
The Department of Transportation & Public works is the main
focal point for both SCORE & PRIME Project.

December 2021

Final Draft

GovernorNarruhn,
Director
Nakayama

Chuuk State

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

WENO MUNICIPALITYCONSULTATION MINUTESFSM SCORE: Strategic Climate Oriented Road Enhancements Project
Project:

Environmental and Social Safeguards Assessment and Preparation ofInstruments

Venue:

L5 Conference Room

Date:

28th of October, 2021

Time:

10:15 pm (Chuuk Time)

Donsean Mori

Recorder:Available

Presenter/
Facilitator
Attendees:(SEE DETAILED ATTENDANCE LIST IN ANNEX)PURPOSE:
Municipality Stakeholders Consultations Meeting to introduce FSM SCORE; Scope and timing;
Update on FSM PRIME; Present Secondary road selection criteria; Discuss ongoing E&S Impact
assessment & framework documents and outline proposed key principles. To receive comments,
questions and feedback from stakeholders in order to complete these documents.
PROCEEDINGSNo.

Agenda Item1

Welcome & Introductions

2

Purpose of Consultation Meeting

3

Brief SCORE Project Overview (Including Prime Update)

4

Components, Scope and Selection Criteria of SCORE Project
Instruments of Impact Assessment:a.) Environmental and Social Management Framework (ESMF)

5b.) Resettlement Framework (RF)c.) Stakeholders Engagement Plan (SEP)

6

Grievance Redress Mechanism

7

Next Step and Indicative Schedule

9

Meeting adjourned at 11:30 (Chuuk Time)

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

SUMMARY OF DISCUSSION
Position/No.

KEY POINTS (e.g., level of support for project, expected
project benefits, questions, concerns, recommendations)Who

Organization/Community[The Weno Municipality Chief of Staff and personnel will be
representing the Weno executive branch as Mayor Stephan& Deputy Mayor Irons are unable to attend the stakeholders
consultation.]

Chief of Staff

Weno
Municipality

CouncilMember,Director

Weno
Municipality
Council,
DT&PW,
EPA

CouncilMember,Weno
Municipality

You discussed the types of road solutions that can be
included in SCORE, does it have to be concrete paved
roads? can it be asphalt paved roads? So that road repairs
can be easily undertaken.
These projects focus on climate resilience and long termroad investments that protect against the adverse effects ofclimate change and natural hazards. Concrete has a longer
lifespan than asphalt, which is why our existing roads areconcrete. There will be more studies throughout the project
to determine what types of pavement are best suited for thedesign of selected secondary roads.

1

We are also fortunate that the PRIME and SCORE Projects
can include drainage, slope stabilization, cross-drainages
etc. that will improve the lifespan of these road investments.
The VA/CRRS will determine strategies to climate-proof/
improve the resilience of these road investments.
It's true, longitudinal drainages, cross drainages along thesecondary roads need improvement to protect the road subbase and utilities that might lie underneath.
Utilities are usually considered for these WB projects. Not
only sewer, water and power but also communication lines.
Key term here is Climate Proofing. Our roads are not climate
proof. This is what these WB projects are focusing on to
Climate-proof against sea-level rising, landslides, natural
disasters and whatnot. The different types of works that will
be included in the PRIME and SCORE will climate-proof ourprimary roads and secondary roads.

2

Any particular information we should know about thesecondary roads?

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

Pou is prone to flooding from the water that comes downfrom the Mountain-side along both the West Pou and East
Pou roads. Drainages are poor and cross drainages arebadly in need of repair, especially the Pou road next to theMormon church and the Baluay Residence.

Village Chief
representativeChuuk State has identified those areas mentioned. This E&S
Impact Assessment should have also identified those areas.
It is also good that stakeholders are aware/pointing out theseissues as well; this is the purpose of these consultations
meetings; Getting feedback.
These comments will be noted, Thank you.
From your perspective, what do you think is the overall levelof support from the Weno Municipality Gov. andcommunities?

3

High level of support. The Pou roads have been long
overdue for repairs. Different road improvements have comeand go, Pou roads have been neglected
Community is pretty significant but land development has
been low due the poor road access to the communities there.

CouncilMember,Village Chief
representativeWeno
Municipality

CouncilMember,Village Chief
representativeWeno
Municipality

We don’t foresee the communities along Pou Road opposing
the SCORE Project. If anything, they will be grateful that thisdevelopment project is focusing on their community.

4

We didn’t get a chance to organize a community consultation
meeting with the people of Pou during this initial round of
consultation. However, there will be more consultations
throughout the project. It is our hope that this initialconsultation with Weno Municipality, Council, and Village
chiefs will pave the way for these stakeholder meetings tocome. We urge council members, village chiefs to informtheir people of these upcoming developments and initiate thediscussions that will lead to productive community
stakeholders meetings that are going to be implemented
throughout the project.
For instance, if there is no community support for theseprojects it can be easily stopped. Community involvement isparamount throughout to ensure successful implementation.
Any particular group/ stakeholders that you think need to be
invited for the next level of consultation?
Mechitiw, Tunnuk, Pou communities since they are directly
along the Pou Roads. Peniesene, Penia and Sapuk
communities should also be included because Pou road is a
shorter alternate route for them to the Hospital, Government
offices, Town.

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

5

While at the Planning Office, there were existing designs for
the Pou Road that included utilities. It was done by E.M.Gen
based out of Guam. This can be used as a baseline for any
upcoming design work.
The design should include a utility lift station along Pou.
There were lift stations along Pou but none of them exist
now. The ones along the main road still do, but not at Pou

Director
Nakayama,
CouncilMemberChuuk State,
Weno
Municipality

ACTIONS
No.

Action Item

ResponsibilityDue

6

We hope you may convey the information and discussions
regarding the SCORE & PRIME to everyone else that
didn’t make it from Weno Municipality. It is important thatnext time all parties invited could be in attendance so our
discussions may be more inclusive. We are very fortunate
to be receiving these projects as grants through the WB.

Director
Nakayama

Chuuk State

7

During the State stakeholder’s meeting yesterday,
Governor Narruhn commented that stakeholders,
particularly the people of Weno should be aware that the
FSM Lockdown plays a big role in delaying thesedevelopment projects, especially people's reluctance toopen up our borders.

Director
Nakayama,

Chuuk State

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

3. KOSRAE STATEKOSRAE STAKEHOLDER CONSULTATION MINUTES
Project:

FSM: Strategic Climate-Oriented Road Enhancement (SCORE) Environmental and Social Safeguards Assessment and Preparation of Instruments

Venue:

Kosrae Governor’s Conference RoomDate:

26 October 2021

Time:

10:00 am – 12:00 pm (KosraeTime)

Presenter/
Facilitator

Andy George, National Consultant

Recorder:Andy George, National Consultantt

Attendees: (SEE DETAILED ATTENDANCE LIST IN ANNEX)PURPOSEThe purpose of the stakeholder consultation meeting in Kosrae was:
1. To present secondary road selection criteria, scope and timing of the SCORE Project.
2. To outline proposed key principles of E&S framework documents and ‘strategies’ to screen
and manage possible environmental and social impacts from any Project works (once they are
identified).
3. To receive comment and feedback from stakeholders, in order to complete draft E&S
framework documents.
4. To engage stakeholders in the development of these documents and management decisions for
the Project.
PROCEEDINGSNo.

Agenda Item
Welcome & Introductions
Opening Prayer – Mayor Jackson Albert of the Tafunsak Municipality delivered the opening prayer
to bless the meeting.

1

The Honourable Arthy G. Nena, Lieutenant Governor of the state of Kosrae, opened the meeting
to welcome stakeholders from government, private sector, and civil society who were able toattend the meeting. He highlighted the importance of engaging stakeholders from planning to
implementation of projects. He pointed out that similar stakeholder consultations were done for
PRIME and now as of last week the PRIME has officially been launched. Lt. Governor Nenaconcluded his welcoming by giving a brief introduction to inform stakeholders about myinvolvement in the project as the national consultant in Kosrae to support the preparation of theEnvironment & Social Instruments for the SCORE project.
Brief Project Overview

2

The national consultant, AG, gave a brief overview of the project “Strategic Climate-Oriented Road
Enhancements” and ran through the presentation highlighting the following:
1. Components of the project;
2. Scope of the project;
3. Selection criteria used in identifying secondary roads for the SCORE Project;

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

No.

Agenda Item
4. Instruments for Impact Assessment; and,5. Grievance Redress Mechanism
AG also presented on the “Next Steps” and “Indicative Schedule”.
Project Understanding – General Discussion/Secondary Road Information
Lt. Governor Nena indicated the state’s fullest support of the project as it reinforces Kosrae
leadership decision to prioritize road improvement and continue seeking opportunities to upgrade
its road infrastructure. He further indicated that the state recommended SCORE road in Kosrae,
the Mutunnenea to Sialat road, has been identified by the Kosrae Infrastructure Planning and
Implementation Committee, IPIC, as a priority secondary road that has served the community fora long time and is in urgent need for upgrade and improvement.
Director Gerson Jackson of the Department of Resources and Economic Affairs acknowledgedthat the updates on both the PRIME, which Lt. Governor gave, and SCORE projects are timely as
IPIC is undergoing review of the Infrastructure Project Plan (IPP), the Strategic Development Plan
(SDP), and IMF. He further inquired about whether other secondary roads can be considered forfunding under SCORE. The national consultant responded by saying that each state has identified
a priority SCORE road but ongoing VA/CRRS may determine that other secondary roads require
climate resilience upgrade too. Lt. Governor Nena stated that IPIC has a list of priority secondary
roads that need improvement. If SCORE can fund more than one, additional roads can be selectedfrom the listing.

3

Director Rensley Sigrah asked if there was a list of required data that Kosrae state needs to submit
to the national government for the SCORE project. The national consultant informed Director
Sigrah that there was not a list but what consultants in the states are doing is capturing data,stakeholder concerns, comments, etc from ongoing stakeholder engagements and providing themto the national government to help in the development of the E&S instruments.
Director Sigrah also sought clarification on whether Kosrae state can in fact rely on PRIME
preliminaries and/or results of ongoing VA/CRRS studies and road asset management system to
inform decisions for the SCORE project. In response, the national consultant again showed theslide which discussed information on ongoing efforts of PRIME to deliver spatial and sector
planning tools.
Director Sigrah also inquired about information on the administration of project funds. He statedthat it would be helpful if this information is available to the state government early so that
preparation work can begin to effectively carryout roles and responsibilities and to avoid delay.
Lt. Governor Nena posted a question regarding data requirements for the state and what would
happen to the selected state’s SCORE road if required data is not provided or submitted in time.
Along the same line, Director Sigrah asked about what can be done to ensure that the SCORE
road project continues even if it faces some restrictions and delays along the way.
Project Understanding – Road Easement & Land AccessDirector Hairom Livaie of the Department of Transportation & Infrastructure asked about the statusof the road easement for the Kosrae SCORE road. In response, Director Jackson stated that there
is an easement. He continued by saying that the original easement was destroyed in a fire someyears back but the AG’s office has issued a “Statement of Prescriptive Easement” for that particular
road.

4

The Attorney General, Mr. Aliksa B. Aliksa, added that even if the “Statement of Prescriptive
Easement” exists, the government should have the common courtesy to inform all landowners
about the project and get their consents before the project goes through to avoid legal
ramifications.
Governor Carson Sigrah made it clear that the goal is to pave the “Mutunnenea to Sialat” road;thus, electric poles and telephone boxes that are in the way should be moved or relocated so
improvement work on the road can be as complete as possible with drainage installed.
Director Rensley Sigrah stated that he drives on that road daily as his home is build on land
adjacent to the road. He stated that the road corridors in some areas are just quite narrow and

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

No.

Agenda Item
may be restrictive for any improvement work to take place. He further stated that improvement
work of any magnitude will most likely require use of private lands adjacent to the road.
Director Jackson stated that secondary roads should also have a 60 ft. Easement but he will haveto confirm it.
Stakeholder Identification
Lt. Governor Nena quickly asserted that the people who lived along the road or used the roadregularly are landowners and their families. Among them are students who used the road to school
every day and/or community members who used the road to access medical help at the Kosrae
state hospital. He further stated that the road is the only access to the Pikusrik water dam and to
the former “Lelu Waters” facility.

5

Mayor Jackson Albert from Tafunsak Municipality stated that he his municipal government has
been doing minor upgrade of the Sialat section of the road with great support from the landowners.
Public Utilities
The General Manager for the Kosrae Utility Authority (KUA), Mr. Fred Skilling, stated that KUA
installed power poles along the secondary road some years ago they had to secure a separate
easement from landowners in order to move forward with the project. He stated that KUA wasunder the impression that the state government has no road easement for the “Mutunnena to
Sialat” road. Mr. Skilling noted that there were initial resistance from a couple of landowners who
did not want the electric poles on their lands but they eventually gave in after former Senator
Claude Phillip negotiated with them. GM Skilling further stated that FSM Telecom used the KUA
easement to install telecom lines and poles along the same road some years ago.

6

GM Skilling also stated that if the said secondary road undergoes upgrade and impro ement, then
KUA will also have to also upgrade and re-align electric poles along the road. He confirmed thatsome of the existing poles along this road are located in close proximity to the shoulder of theroad. He further indicated KUA will definitely need funding for the realignment and upgrade workand requested SCORE to consider funding the work.
Other Matters
7

Participants requested copy of the presentation to be shared with them. The national consultant
agreed and has shared the presentation with all members of the IPIC committee and therepresentatives from private sector and civil society.

8

Meeting closed at 12:000 (Kosrae Time)

SUMMARY OF DISCUSSIONKEY POINTS (e.g., level of support for project,
expected project benefits, questions, concerns,
recommendations)

Who

Position/
Organization/
Community

1

Very High Level of Support from both government, private
sector, & civil society

Arthy Nena

Lt. Governor,
Kosrae State

2

Improved access to land for agricultural developments
and public services such as schools and hospital etc.

Arthy Nena

Lt. Governor,
Kosrae State

Action Item

Responsibility

Due

Confirm if “Mutunnena to Sialat” secondary road has a
60ft. road easement

Director
JacksonASAPNo.

ACTIONSNo.
1

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

4. POHNPEI STATEFSM SCORE PROJECTPOHNPEISTAKEHOLDERS CONSULTATIONMEETING NOTESFSM Strategic Climate-Oriented Road Enhancements (SCORE)

Project:
Venue:

Governor’s Conference Hall

Date:

November 2, 2021

Time:

10am

Chairperson:

Mr. Kapilly Capelle, Chief of Staff

Presenter:

Mr. Eugene Joseph

Attendees:

Please refer to attached attendance listing

PROCEEDINGS
No.
1

2.

3.

Agenda Item / Project SCORE Presentation
Welcoming and introductions:Chief of Staff Capelle
Opening Remarks: T.H. Reed B. Oliver, Pohnpei State Governor:• Excited to see progress update on project PRIME;• Expecting both branches (Executive and Legislative) to be on the same page with upcoming
projects such as SCOREPRIME Project Presentation:
Eugene Joseph, SCORE Contractor.
Q&A[Question] Hon. Speaker, 10th Pohnpei State Legislature, Stevick Edwin• Who conducted the site selections and if any involvement of Pohnpei state government?
[Response] Mr. Adolph – Administrator, Office of Transportation & Infrastructure• Office of T&I was involved in the identification of Awak Bridge for project PRIME. However,we were not involved in the site selections for SCORE. We understand that the Nan Madolroad is critical as it meets our collective need to improve tourism sector, but we were not
involved in the identification of Dolonier/Sekere road.

4.

[Comment] Hon. Speaker Edwin• State leadership needs to be consulted prior to site selection process so we can provide
input.
• For the record, Dolonier road is considered a primary road. It is the Sekere loop that is asecondary road. Not sure if physical works on primary roads will be different from secondary
road. As far as we understanding, the secondary roads have poor drainage system leading
to easily deteriorating roads.
[Comment] T.H. Governor Oliver• I’ve worked with FSM TC&I in discussing these WB and ADB projects. Although priorities
have been made such as Awak bridge, but up this moment, we are still re-assessing. That’s

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

No.

Agenda Item / Project SCORE Presentation••

why we are expecting the consultation team from Spain to come and do anotherassessment. So, in terms of final priority, we should curtail it to the needs of Pohnpei. Until
the team arrives to provide in depth assessment, we have yet to make final decisions.
As an example, the Chinese government build a wonderful bridge in Kahmer, but 200 meters
ahead is a small bridge that is vulnerable to collapse any time. If that happens, then thebeautiful Kahmner bridge would be a waste of time and resources. Similar to Awak bridge,a small culvert in Madolenihmw collapsed couple of years ago and caused tremendous
impact to the people commuting to Kolonia for work and such.
So, it will be much clearer on ways forward when we actually sit down with the consultantsand engineers to provide their recommendations forward.

[Comment] Robert Goodwin• On the issue of primary vs. secondary, it is something that we had a lot of debate with the
WB technical experts. Due to the lack of classifications in the FSM, we settled on theconcept that the primary network is basically linking the main populations hubs around theisland. The secondary are the link road. So, Dolonier was considered a secondary for it only
links to the power plant and not like the circumferential road.
• This is something that we will continue to have discussion with the states and refine.
• These assessments were done 2-3 years ago and it will be re-assessed when the
consultation team arrives.
[Question] Hon. Speaker Edwin• Given the sensitive issue on dredging on Pohnpei now, how do these road improvement
projects are going to utilize construction materials, such as coral aggregates? Are limitingcoral aggregates as the primary material used in road construction or are there any
alternative options for materials?
[Question] Senator Stevenson Joseph• There are existing laws in Pohnpei designating which road is primary and secondary. You
mentioned about WB coming up with their own criteria and definitions. Who’s definitions are
we going to use, WB or Pohnpei laws?
• Has there been inputs from Pohnpei state in this project?
• The SCORE project included in the $40M?
[Response] Robert Goodwin• Unfortunately for now, yes, WB definitions. We had to make some assumptions in order todevelop the project. Once we are done with the re-assessments in all the states, then we
will probably come up with new definitions. The assessment will also look into existinglegislations such as road definitions in Pohnpei.
• Yes, Pohnpei T&I work with WB team 2 years ago with the initial inspections.
• The major consultations will take place when the consultation team arrives with the technicalexperts. They will meet with all stakeholders at state and municipal levels.
• PRIME project is $40M for 4 states. SCORE is looking at $15M
ACTIONS
No.

Action Item

Responsibility

Due

1

Provide copies of SCORE presentation to everyone

Eugene J

Nov. 5

December 2021

Final Draft

Federated States of Micronesia PRIME & SCORE Projects
Stakeholder Engagement Plan

December 2021

Final Draft