Company Profile

Our mission is to become your reliable business partner.
［Company name］Narita Airport Business Corporation (NAAB)［Establishment］August 28th, 2002
［Representative］President & CEO Minoru Kariya［Capital］60 million yen
Shareholder: Narita International Airport Corporation (NAA)

100％［Location］Headquarter
1-1 Aza-Furugome, Furugome, Narita City, Chiba Prefecture, Japan
Narita International Airport 2nd Parking Lot North Building, 1F P1056
TEL 0476-32-6566

FAX 0476-32-6567［U R L］http://www.naab.co.jp［Organization］As of April 1, 2020
Officers 6 members(3 Full-time executives,3 Non-executive Directors)
Employees 336 members

Board of Directors
CEOGeneral Affairs Division

AuditorHuman Resources Division
Cart Service Division
Passenger Service Division

Established in August 2002 as a wholly owned subsidiary of Narita International Airport
Corporation (NAA), we are in charge of outsourcing business from NAA, including lounge
management, running Business jet terminal receptions as well as maintenance of greenery andproviding baggage cart service for all terminals.
We are also engaged in various airport-related businesses, such as temporary staffing mainlyfor offices and stores within Narita Airport.
As stated in NAA group's new Mid-term management plan, "Innovative NARITA 2018", In order tobe "considered as a superior airport in the world's highest level ", our group is thoroughly pursuingquality of both safety and service of the airport. Our goal is to maintain and strengthen our position
as a top-class international hub airport in Asia.
As a member of the NAA Group, our mission is to be a company that is trusted by all customers,
while giving top priority to their safety and security. We will constantly stand in our customer's shoesand put all our effort to provide high-quality service that will guarantee satisfaction.
NAAB will work as one team, and will continue to make daily progress. We are eager to seek
new businesses without hesitation.
President & CEO Minoru Kariya

Our Business
Providing outsourcing, staffing and employment placement services［Business Details］●Staffing and employment placement●Outsourcing contracts●Merchandising●General Leasing●Research service and consulting●Greenery maintenance/management●Printing●NARITA PREMIER LOUNGE

Staffing business
Minister of Health, Labor and Welfare registration number派12-100016

Employment placement business
Minister of Health, Labor and Welfare registration number
12-ユ-300030

Staffing businessⅠ

Providing work-ready staffs and skillful talents at the right time.
How staffing works
Staffing Business is based on the relationship of three parties: the Dispatch
staff, You (Assigned company), and NAAB.
Employees of NAAB will be dispatched to the assigned company. The assignedcompany will give instructions to the dispatched staff, and NAAB will be
responsible for salary payment and social insurance procedures.

YouDispatch
contract(Assigned company)

NAAB(Dispatch source)

Instruction /PerformanceRelationship

Dispatch staff

Employmentcontract
Example of staffing utilization●Dispatch additional staff for sales seasons●Sudden vacancy replacements●For short term to long term projects●When requiring accurate knowledge and skills●Countermeasure for unexpected business●Providing substitutes for employees taking parental leave, family care leave etc.
●Fully work-ready●Polite and Well-behaved

Delivering outstanding business results for various companies in Narita Airport.

Staffing businessⅡ

We're ready to all of your concerns.
We provide the best solution based on your requirements.
Flow
Request/Consultation/Request for recruitment

Confirm details and conditions

Solution

Temporarystaffing

Staffing withprobation

We provide human resources

Certain period (up to 6 months)

upon customer's request.

can be set as a period for
judging competence.

Staff introduction

Introduction of candidates
Interview

Sign dispatch contract

Sign dispatch contract

Start employment

Start employment

Follow-up by NAAB

Follow-up by NAAB
Start direct employment

Employment placement

Meeting you're requests with swift action !
We hold career counseling with job applicants and analyze their achievements,skills, and careers. This has resulted in high probability of introducing jobs thatmatches their competence.
Now that we've started handling human resources from the Republic of Fiji from2019, we are able to introduce not only domestic human resources but also fromoverseas, which means that we can fulfill your requests even more.

What is Employment placement service ?
Our main service is to introduce competent personnel and support recruitment.
In addition to the selection and introduction of human resources, we also carry out
various services related to employment.

Employment
contract

YouRecruitment
contract

Introduce
human resources

NAAB(Employment placementcompany)

Register

Jobapplicants

Introducing recruitment
Examples of agency business●Support for creating job listings●Selection and recommendation of applicants who meet recruitment requirements●Preparation, confirmation and scheduling of job interviews●Notify interview results to applicants●Negotiate terms of contract such as salary etc

Scope of work/All occupations●Within Japan●Republic of FijiMarket Research & Survey

Delivering outstanding business results for various companies in Narita Airport.

Leave the research work to us !

Are the customers really

Want to minimize risk..

satisfied ?

First, I need basic data.

What actually is the customer's request ?
Want to know their honest opinions !

Consult us before you worry. Researching is the first step to assurance.
We will undertake surveys in response to customer requests, utilizing professional
methods based on our experience as a group company of Narita International Airport
Corporation.
We will also assist you in carrying out a smooth survey by taking care of various airport
related pre-adjustments and registrations.
We collect accurate data and provide precise survey results.
You can count on us for multilingual surveys.

［Past projects］●Survey on access conditions within the airport●Customer satisfaction survey●Fact-finding survey regarding Airport facility usage●Airport congestion situation survey●Fact-finding survey regarding shopping in the airport●Airport user's interview survey●Various interview surveys in multiple languages
Supported languages: English,
Chinese (traditional/simplified), Korean

Outsourcing business(Cart/Greenery)/
Merchandising

Outsourcing businessBaggage cart service businessAirport Terminal greenery businessWe support your comfortable and safe travels
by ensuring that you can move smoothly
inside Narita International Airport. Ourbusiness include efficient placement of carts,
user guidance, maintenance and inspections.

At Narita International Airport Terminals 1 and2, travellers can feel an enrich moment being
surrounded by greenery with our heart of"OMOTENASHI" , the Japanese way ofhospitality.

Merchandising
Cart sales for airports

Printing ServiceWe are the Official distributor of airport cart
manufacturer, Wanzl Germany in Japan. Theproduct has great reputation among many
domestic airports. We provide various options
to meet the requirements of each airports.

We seek to create work that go beyond ourcustomer's expectations, with high-quality,
reasonable price and quick delivery. We
consistently support you from designing all
the way to processing.
●We offer designing ideas for company
catalogs and various brochures.

［Wanzl Voyager 3000］●By adopting an aluminum body, the producthas achieved high corrosion resistance andlight weight design.
●The large casters with good operability
enables silent traveling.
●High safety has been approved by TUV,
one of the worlds greatest certification
authorities.

Flower gift sales
We create a peaceful and beautiful
enviroment atmosphere with flowers andgreenery. Based on your occasions andbudget, we arrange and deliver the perfectseasonal flowers.

Original novelty goods
We offer wide selection of fair priced
promotional goods that will result in bothadvertising and customer attraction. Let us
work together to create a one-and-only itemthat suit your needs.

Outsourcing business（Reception）

Outsourcing business
Reception business
Charged Lounge Receptions
We will be happy to propose
suitable rooms so that theguests at Narita International
Airport can relax and enjoy intheir private space.

Narita TraveLounge Reception
While waiting for yourdeparture, please enjoy live
take-off and touch-down
scenery of the aircrafts in a
sophisticated atmosphere.

Business jet terminal reception
We support guests using thePremier Gate (an exclusive
terminal for business jets) sothat you can easily secure
private space with full security.

Narita International AirportCorporationHead office reception
With the spirit of hospitality, ourprofessional staff are always
ready for polite responses,
accurate guidance and will
provide you reliable services.

Airline shared lounge

Providing rich and high quality moments before boarding
Airline shared lounge "NARITA PREMIER LOUNGE"
We operate the airline shared lounge ""NARITA PREMIER LOUNGE"" at Narita International
Airport Terminal 1 Satellite.
Based on simple design, sophisticated interiors are arranged at the lounge. We also provide aJapanese-style room so that guests can feel some Japanese spirit. Full range of food and drinks
are available and guests can spend a luxurious time in a high-quality lounge before departure.

Sophisticated interiors placed in a simple designed lounge

Meals and drinks

Spend luxurious timesurrounded by simple andsophisticated interiors.
We offer various types of chairs
and tables to meet the needs ofour guests.

We provide carefully
selected wines. Pleaseenjoy the best wines thatsuit your taste.

We offer a wide variety ofmeals including Japaneseand Western dishes.

A Japanese-style room is available for overseas guests
to feel the Japanese spirit.
We offer a Japanese-style room,
created by carefully selectedmaterials from all over Japan. Theroom was built by Kanazawa's
master craftsmanship, who inherit
the refined traditional techniques.
Once you take off your shoes
and step into the room, you can feel the scent of wood emitted by
Japan's highest quality "Kashimo cypress" and the soft light thatreaches through "Echizen Washi" (Traditional Japanese Paper) ,which has a history of 1,500 years.

Various events
We introduce seasonal
Japanese cultural events.

Japanese tea ceremony

Location

Narita International Airport Terminal 1 Satellite 1F 4F(Post-departure procedure area)

Business hours

7:30 〜 21:00

Target users

Guests who meet the usage conditions specified by your airline.
Terms of use vary depending on each airline.

Services provided

Meals, drinks (soft drinks, alcohol), newspapers/magazines,
free WiFi, restrooms/shower