( Press Release )Cosmetic Condition of Pre-Owned Mobile Phones Evaluated in Seconds:
New Robotic SMART Grade™ from FutureDial Removes the Guesswork Using
Precise CTIA Industry Grading Standards
Accurate, certifiable resale values of mobile devices is a big boost for resellers

SUNNYVALE, CA — Feb. 26, 2020 — FutureDial, the leading provider ofmobile device processing solutions for Buy-Back Trade-In companies,
Third-Party Logistics Providers (3PL) and Wireless Carriers, announced
today the launch of its new SMART Grade™ robotic solution for accurately
scanning and grading the cosmetic condition of pre-owned mobile phones
for resale on secondary markets.
Precise Industry Grading Standards, Robotically Applied for Greater
Accuracy and Efficiency
CTIA has developed industry-wide standards for service facilities and retailservices operating in the mobile device supply chain to perform cosmetic
grading of pre-owned mobile devices, which helps the industry tomaintain consistency and accuracy in device grading and resale pricesetting. The CTIA standards are complex in regards to defect count,grading criteria and many more categories, and as such R2:2013 certified
mobile device recycling and refurbishing facilities worldwide which adopt
the CTIA standards would need to re-train their entire staff.
FutureDial’s SMART Grade™ solution incorporates the CTIA’s
recently published industry-wide standards for performing fast
inspection and cosmetic grading of pre-owned mobile devices,quickly scanning and grading all surfaces, edges and corners of any
mobile device model, so that R2-certified service facilities and retailservices are now able to achieve consistency, accuracy and clarity indevice grading. These companies in the mobile device supply chain
are now showing interest in FutureDial’s automated SMART Grade™
solution, as it can consistently scan for and detect cosmetic defects
and automatically grade devices far more accurately than humaninspectors.
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All Sides of Devices Scanned and Accurately Graded, in Just Seconds
Devices pass through the SMART Grade™ robot in a few seconds, and its scanners inspect all the surfaces,
edges and corners of the device and instantly determines a condition grade. By the time the scanned device isreturned to the operator, high-res images of the scanned device and any identified defects are displayed onscreen, and are automatically indexed to derive a condition grade.
Removing the Need for Staff Re-Training
FutureDial’s SMART Grade™ robot removes complexities and staff retraining for companies performing mobile device cosmetic inspection andgrading. SMART Grade™ efficiently, consistently and accurately inspects
and grades the cosmetic condition of mobile devices in seconds, and isideal for high-volume processing environments for supply chain companies
that process millions of pre-owned or trade-in devices.
“With our automated SMART Grade™ solution, companies do not need toinvest in staff re-training or WMS re-programming. SMART Grade™ can beinstalled and calibrated to the R2 standard, so it offers a very cleantransition for such companies,” notes Angel Anderson, Product Solution
Manager at FutureDial. “Our new SMART Grade™ cosmetic grading
solution as well as our SMART Test™ robotic solution for functionallytesting devices are both vital for R2-certified companies to scale-up to
meet the new comprehensive device grading standards set by the CTIA.”“R2-certifiedcompanies canscale-up to meetthe new grading
standards set bythe CTIA”~ Angel Anderson,FutureDial###About FutureDial
Founded in 1999, FutureDial is the leading provider of device processing solutions for the mobile device supply chain. FutureDial's
easy-to-use, ADISA certified, automated SMART Processing Platform™ reduces the number of operator touches, saving time andmoney for Mobile Device Buy-Back Trade-In companies, Third-Party Logistics Providers (3PL), Wireless Carriers and Mobile Device
Manufacturers (OEMs). By simplifying processes, consolidating work flows and giving insight into business operations, FutureDial
makes these businesses more efficient, profitable and responsive to their customer needs. Visit http://www.futuredial.com or email
sales@futuredial.com.

Media Contact:
Bruce Brunger, Marketing Communications Manager, FutureDial, Incorporated
Tel: (408) 245-8880 Ext 206 Email: bruceb@futuredial.com