Fire & Rescue Dept.
Malaysia

Ahmad Izram, Osman
R&P Division, FRDM
Malaysia

INTRODUCTION
The State of Penang

 Enjoys a warm equatorial climate just like any other parts of Malaysia.
 The island part , its temperature is often higher than the mainland,

INTRODUCTION
The State of Penang

 In general, temperatures range between 29°C - 35 during the day

and 26°C - 29°C during the night, June to August being the hottest month.

INTRODUCTION
The State of Penang The wettest periods are from April to May and from October toNovember.
Rainfalls is frequent during periods of monsoon winds.
Except from expecting tremor from the neighbouring Sumatera Island,
The usual natural phenomena is flood which is yearly manageable event

AN OUTLOOK OF CAUSEa) A vortex was created by the cold North
East wind from the Gulf of Thailand
meeting the warmer wind and rain clouds
from the Indian Ocean and the Andaman
Sea

Infrared satellite imagery showing cloud cover overnorthern peninsular Malaysia for 4 November 2017

AN OUTLOOK OF THE CAUSEb) This vortex was a violent swirling stormsystem causing continuous heavy downpourand heavy wind and storm

AN OUTLOOK OF THE FLOODc) A wind pattern map on theafternoon of 4 November
recorded two separate storm
systems are clearly visible inover Vietnam (TyphoonDamrey) and another one in
the northern Malacca Straits
over Penang – a possible spillover effect of storm inPenang
Intellicast wind flow pattern over Southeast Asia for
4 November 2017 - (http://www.intellicast.com/)Average monthly rainfall in Penang (millimeter)
The average amount of annual precipitation is: 999.9 mm (39.37 in)
The average monthly amount of precipitation has been recorded at around 225
mm, that's 9 inches.

Average wind speed in Penang
The average daily wind speed in November has been around 7 km/h,
that’s the equivalent to about 4 mph, or 4 knots

Outcomea)

Unprecedented High Tide

5/11/2017, jam 0016 : 2.8 metres
6/11/2017, jam 0052 : 2.8 metresb) Continuous Heavy Downpour(12 hours):
 Started at 3.00 p.m. on (4/11/2017) till early morning of( 5/11/2017)
 Amount of rain fall : 315 mm/h
 Maximum wind speed : 67.0 km/h

FLOOD AFFECTED AREA1.Involving all district in the State ofPenang

North EastSouth West
North Seberang Perai
Central Seberang Perai
South Seberang Perai*70% of te State was identified asarea prone to floods and rapid soilerosion (causing landslides,
uprooting of trees and structural
damages)KEDAHa)b)c)d)e)

STATISTICAL DATA OF VICTIMS (DECEASED)FROM FLOOD AND UPROOTED TREESNO NAME

TIME
TYPE OFAGE LOCATION DISCOVERED INCIDENT REMARKS

1Nay Lin Zaw Myanmar

29Kg Perlis,
Butterworth

2AmanullahShabib Kalandir73

3 Chew Eng Lean78

4 Lau Guek Jee64

5 Chong Sin Thon

97

6 Tan Ah Peow45

7 No Information

N/A

Uprooted Tree

Extricated by FRS
Butterworth

Jalan P Ramlee 0630, 5/11/2017

Flood

Extricated by FRS
Jalan Perak

Jalan Perak0830, 5/11/2017

Flood

Extricated by FRS
Jalan Perak

1100, 5/11/2017

Flood

Extricated by Police

1300, 5/11/2017

Flood

Extricated by Police

1900, 5/11/2017

Flood

Extricated by Police

1900, 5/11/2017

Flood

Extricated by Police

LilitanHargreaves,
Jelutong
Jalan Shaik
Madar, Air Itam
Stadium
Bandaraya
Stadium
Bandaraya

2213, 4/11/2017

VICTIMS AFFECTEDAERIAL VIEW OF FLOODAERIAL VIEW OF FLOODAFTERMATH OF DISASTER

Landslides,uprooted trees, collapse structures atareas in Tanjung Tokong and Tanjung
Bungah,Penang

AFTERMATH OF DISASTER

Heavy wind and Soil Erosion causing roads and foundation
cave-in, as well as damages to structures and facilities

FLOOD MANAGEMENT PROCEDURES
EMERGENCYCALL• MERS 999• Land Line• Media Application
FRDM
OPERATION
MANAGEMENTCENTRE• Receive emergency calls• Dispatch information to FRDM
Command Post ( District Level)• Resource gathering at district
FRDM• Deploy rescue teams to affected
COMMAND POSTareas as per information from(DISTRICTFRDM Operation Management
LEVEL)
Centre.

OPERATION SCHEDULE(DIRECT CALL TO FRDM)
DISTRICTSTARTENDNORTH EAST

04/11/2017
TIME 1509

07/11/2017
TIME 1800

SOUTH WEST

04/11/2017
TIME 1603

06/11/2017
TIME 1230

NORTH SEBERANG PERAI

04/11/2017
TIME 1723

11/11/2017
TIME 1800

CENTRAL SEBERANG
PERAI

04/11/2017
TIME 1816

11/11/2017
TIME 1200

SOUTH SEBERANG PERAI

05/11/2017
TIME 0453

07/11/2017
TIME 1800* End of Operations determined after the declaration to shut down reliefs
centres by the District Officers

EMERGENCY CALLS RECEIVED BY FRDMOPERATIONS MANAGEMENT CENTREDATETIMEMERS 999

DIRECT LINE

04/11/2017

0000 – 2359

591105/11/2017

0000 - 2359

418

96

06/11/2017

0000 - 2359

164

3707/11/2017

0000 - 2359

4612687

156

TOTAL CALLSOVERALL TOTAL CALL

843

FRDM DISTRICT COMMAND POST
MANAGEMENT PROCEDURE - PKB• To identify and effectively mobilise the total number of
personnel available.
• To identify and effectively mobilise the available logistics• To obtain current information through other agencies
centred within the command vicinity.

RESOURCESRESPONSE• Conduct Monitoring in the affected area
• To carry out rescue works• To relocate victims to the Relief Centre

RE-ASSESSMENT• Counter Monitor again the affected area
• Proceed search and rescue to other sites if
there is no victims at current area
• Conduct Flood risk assessment

DISTRIBUTION OF FRDM PERSONNEL(THROUGHOUT THE FLOOD DISASTERS )NO

DISTRICT(FRDM COMMAND POST)LOGISTICSPERSONNEL

WATER
TENDER

EMRS

LORRY

BOT4X411531NORTH EAST(FRS JALAN PERAK)

14742

SOUTH WEST(FRS BAYAN BARU)

5631313NORTH SEBERANG PERAI(FRS KEPALA BATAS)

100

53534CENTRAL SEBERANG PERAI(FRS BANDAR PERDA)

111

32225SOUTH SEBERANG PERAI(FRS SUNGAI BAKAP)

41

241OVERALL TOTAL

455

171910127

OPERATION WORKS

Rescue operation of flood victims in Jalan P. Ramlee, Georgetown

OPERATION WORKS

Rescue operation of flood victims in Taman Sri Rambai, Bukit Mertajam

POWER, ROLES ANDRESPONSIBLITIES OF FRDM
1. NATIONAL SECURITY COUNCIL DIRECTIVE NO:20
2. FRDM OPERATION STANDING ORDER No: 3/99 (Flood)
3. FRDM OPERATION STANDING ORDER VOLUME- Handling Disaster – Flood

1,

SOURCE OF POWER AND REFERENCE

NATIONAL SECURITY COUNCIL DIRECTIVE 20
 ROLES AND RESPONSIBILITIES OF RESCUE AGENCIES IN HANDLINGDISASTERS IN PLACE OF INCIDENCE.
•RESCUE AGENCIES C. FIRE AND RESCUE DEPARTMENT OF MALAYSIA(FRDM)
1. Carry out Search and rescue of victims trapped in disasters.
2. Gather information and assess level of danger posed by the disaster forpurpose of advice and notification to be channeled to the Royal Malaysian
Police for due consideration for evacuation of the affected areas.
3. To ensure safety of all personnel involve in the rescue operations.
4. TO assess thepossible impact of the incident on the environment and takenecessary action to minimise the effect that can be caused by the disaster.

NATIONAL SECURITY COUNCIL DIRECTIVE 20
 C. FIRE AND RESCUE DEPARTMENT(FRDM)
5.

To cooperated with medical officers and ambulance services at theaffected areas to ensure victims receive proper treatment and patientsare effectively transported away to the hospital.

6. To assist the Royal Malaysian Police to search for victims affected fromdisasters.
7. To be always alert in the affected area to ensure situations are safe andunder control.
8. To provide helicopter services for purpose of air ambulance operation,

air surveillance and air evacuation where the usual route oftransportation to this areas has been rendered not useable.

RELIEF SUPPORT FROM OTHER AGENCIES
1.

Royal Malaysian Police/Polis Di Raja Malaysia (PDRM)

2.

Malaysian Armed Force/Angkatan Tentera Malaysia (ATM)3.

Civil Defence Force/Angkatan Pertahanan Awam (APM)

4.

Health Department, Malaysia (State of Penang/Jabatan Kesihatan Malaysia, NegeriPulau Pinang

5.

Social Welfare Department/Jabatan Kebajikan Masyarakat

6.

Office of Penang State Secretary/ Pejabat Setiausaha Kerajaan Negeri Pulau Pinang

7.

District and Land Office of Penang/Pejabat Daerah dan Tanah (5 daerah)

8.

Public Works Department/Jabatan Kerja Raya

9.

Drainage and Irrigation Department/Jabatan Pengairan dan Saliran

10. Department under the State of Penang/Jabatan bawah Kerajaan Negeri Pulau Pinang
11. Fire and Rescue Volunteer Brigade/Pasukan Bomba Sukarela (PBS)

RELIEF SUPPORT AGENCIESINFORMATION ON FLOOD VICTIMS RELOCATION–STATE OF PENANG( 04-11 NOVEMBER 2017)

NODISTRICTNUMBER OF VICTIMS IN
RELIEF AND CARE CENTRE
CENTREFAMILYVICTIMSVICTIMSSAVED BYFRDM

1NORTH EAST

251192122

2SOUTH WEST

382303244

3

NORTH SEBERANG
PERAI

336222724

327

4CENTRALSEBERANG PERAI

39433

1855

464

5SOUTH SEBERANGPERAI4137430

366

OVERALL TOTAL

81132555041523

OPERATION CHALLENGES
1. Too many emergency call within 1 hour. In the first 12 hours: 273

emergency call received via MERS 999a) Public incoming call exceeded

200 calls

2. Route through roads badly affected by rising flood water ,uprooted trees

and landslides rendering difficulty and delay in reaching affected
locations to conduct rescue works
3. Throughout

the journey to reported sites, there were lots of members of
public requesting for help and assistance along the roadsides

OPERATION CHALLENGES
4. Outcome from Coordination

with other relief agencies notfamiliar in handling the emergencies: Delay in transporting and relocating victims to relief centres
 Food supply were not delivered

to Rescue Agencies at thescene Many areas were affected due to late arrival of relief andsupport.
5. Victims refusing to relocated to relief centres when instructedby rescue teams

OPERATION CHALLENGES
6. Delayed deployment of personnel and logistics support from otherstates
7. Fire and Rescue Stations were also affected by the flood

8. FRDM Emergency Management Centre have to also address otheremergencies call such as:
6. Fire calls
7. HAZMAT incident call

8. Wild animal threat calls

HOLIDAYS OF ALL FRDM PERSONNEL WITHHELDFLOOD CONDITION IN FRS BUTTERWORTH

Butterworth FRS was also not spared by the flood

FRDM RESCUE MISSION AT PENANG HILL

Rescuing victim stranded
at Penang Hill due tolandslides at hill railway
track

FRDM RESCUE MISSION AT PENANG HILLLANDSLIDES

Landslides and uprooted trees inareas of Air Itam, Penang

HAZMAT OPERATIONSHAZMAT operation works in Md Said
National Secondary School, SungaiDua, Kepala Batas relocating chemical from schoollaboratory at ground level tosecond floor of the building.

AFTERMATH OF FLOOD
COORDINATIONMEETING• Meeting coordinated by District Officer• Information distribution of affected areas
to the relevant agencies

RESPONSE• Clearing mud accumulations from roads
and premises• Clearing uprooted trees and debris

REPORTING• Reporting of job executed toDistrict Officer for furtheraction.

AFTERMATH OF FLOOD

Pumping works by FRDM personnel
to clear water clogged areas

AFTERMATH OF FLOOD

Cleaning and Restoration
work by FRDM personnel

SUMMARY Anestimated seventy percent of the state of Penang wassubmerged in water from the severe floods that occurred on 4November 2017 till 11 November 2017

 A total

552 personnel (including 32 officers from FRDM from theState of Perak) worked round the clock in the rescue mission
from 4 till 11 November 2017 utilising FRDM assets ranging from
17 units of fire and rescue trucks, 17 units of rescue boats, 12units of 4 wheel drive vehicles, 9 units FRDM transport lorries and3 other special vehicles (amphibious) specially for use in floodoperations.

 The Operations was declared close on 11 November 2017 at 06.00

p.m., after all relief centres were closed and all affected victims
returned back to their homes after the flood subside.

Sekian Terima Kasih

THANK YOU