Nisso GroupCSR Report 2020

Published October, 2020
Publisher NISSO CORPORATIONNISSO CORPORATION

Nisso Group Charter of Corporate Behavior-NISSO's PromiseThe Nisso Group respects basic human rights and maintains work
environments that can be used safely and healthily, in addition to<Communication with Society and Information Disclosure・
Information Protection>

developing fair and sincere corporate activities with the aim of・We shall manage company information appropriately, and disclose

creating enriched lives. In addition to complying with laws andinformation deemed to be necessary in a prompt, adequate andregulations, as a company that possesses high ethical standards,

accurate manner.

accepts diverse sets of values, and prizes the sense of fulfillment andjob satisfaction of each individual, we pledge to take responsible
actions, and have established the "Nisso Group Charter of Corporate
Behavior".

・We shall thoroughly protect and manage various kinds of information,
including personal and client information, as well as intellectual
property rights, and shall not unjustly infringe upon nor use suchinformation.

・ Scope of Application<Exclusion of Anti-social Forces>

This Charter shall be applicable to all officers and employees working
at NISSO CORPORATION and its affiliates.

・We shall take a resolute stance against anti-social forces andorganizations, and shall not respond to any unjust or unlawful

・ Regarding the Enforcement of the Charter

demands.

Officers and employees shall comply with this Charter, and strive toensure that all people involved with the Nisso Group, including clients,
business partners and shareholders, understand the purpose of thisCharter, and be able to receive cooperation from them.
Officers and executives shall be obligated to take the initiative in theestablishment, and the understanding and dissemination of this<Creation of a Vibrant Workplace>・We shall respect the existence of each employee, and actively create
opportunities to maximize the abilities of each individual.
・We shall create a lively and vibrant working environment where
employees can speak freely.
・We shall value our stance of seeking the reform and innovation ofCharter both internally and externally.

employees, and nurture employees who will lead the next generation.
・We shall respect fundamental labor rights, such as the right for<Sincere Business Activities>

employees to unite and/or bargain collectively, and shall not infringe・By positioning the improvement of our clients' satisfaction as thebasis of our activities, we shall constantly strive for ingenuity andenhancement, and provide services that are beneficial to ourupon such fundamental labor rights.
<Securement of Safety and Initiatives for the Environment>
・We shall recognize the importance of environmental problems, utilize

clients.
・We shall fully utilize the organization and functions of the entire
company in order to address problems that may arise in the

resources effectively, promote energy conservation and actively
address environmental improvement.
・We shall regard safety and "no accidents" as societal responsibilities,

workplace.
・We shall conduct fair and transparent corporate activities, andconstantly strive to enhance corporate values and redistributeand strive to ensure safety not only during working hours, but also
during commuting times.
<Responsibilities of Management>

profits appropriately.
・We shall create employment through our businesses, and strive to

・We shall consider the securement of safety and the maintenance ofactively contribute to society as a support function for the self-

health of employees as a top priority, and shall spare no investment offulfillment of workers.

management resources to maintain and improve the lives of
employees.

<Respect for Human Rights>
・We shall respect the international norms on human rights, and shallnot participate in any action that may interfere with or impede
human rights.
・We shall respect fundamental human rights, the diversity andindividuality of employees, and shall not prejudice nor discriminate

・When operating the company, we shall listen to both internal andexternal comments/opinions with sincerity, and choose the best ways
to fulfill our social responsibilities.
<Responses to the Occurrence of Problems>
・In the event of an incident or problem that contravenes this Charter,

against individuals by reasons such as race, nationality, creed,

management shall show their determination to resolve such issues

gender, religion, physical characteristics, personal possessions,both internally and externally, take the initiative to promptly andbirthplace, etc.

reliably respond to such matters, and endeavor to investigate its

・We shall comply with labor laws and regulations related to working

cause and prevent its recurrence.

conditions such as employment and wages. We shall not allow for

In addition, management shall disclose such information and fulfill

child labor of those below the minimum age for employment, nor

their accountability to society in a prompt and accurate manner, andforced or unfair labor that is against the intentions of employees.

implement strict disciplinary measures, including on themselves, uponIn addition, we shall not purchase materials or products, etc.,

clarifying the authority and responsibility of those involved.

produced through child labor or forced labor.

Nisso Group CSR Report 20202

Nisso Group Employee Code of Conduct-My BehaviorFor the realization of the spirit of the Nisso Group Charter of Corporate

・We shall not use internal information obtained in the course of duties

Behavior, as a standard of behavior that officers and employees offor personal purposes. In addition, we shall not conduct acts that will be

the Group should uphold on a daily basis, a more specific "Nisso

of self-interest based on insider information obtained during the courseGroup Employee Code of Conduct" has been established. Officersof duties.

and employees must recognize that they are responsible forcompliance with this Code of Conduct, and act accordingly.

<Dissociation with Anti-social Forces>
・We shall not have any relationships or business dealings with antisocial forces.

<Sincere Business Activities>

・We shall not make concessions by means of money, etc., against

・We shall conduct fair and transparent transactions based on law

unreasonable demands from anti-social forces.

and ethics and strive to gain the confidence of society as a whole.
・We shall maintain sound and moderate relationships withstakeholders, and shall not accept entertainment, gifts, or money
for the purpose of acquiring unfair profits.

<Creation of a Vibrant Workplace>・We shall comply to laws and regulations concerning labor, and strive
to realize a healthy and comfortable working environment so that
harmony between work and life can be achieved.

・We shall respond to the voices of clients' with integrity, and reflect
such actions in the provision of services and the improvement ofbusiness operations in the future.

・With the stance to take on challenges to achieve higher goals, weshall strive to improve our abilities and to nurture subordinates andjunior employees.

・We shall observe the Charter of Corporate Behavior, laws, rules of
employment, internal regulations, etc., and act with dignity anddiscipline.

<Securement of Safety and Initiatives for the Environment>
・With regards to business activities, we shall strive to conserve resourcesand energy, and make efforts to preserve the environment and<Respect for Human Rights>

reduce waste. In addition, we shall actively cooperate with clients,

・We shall abolish discrimination based on race, creed, gender, social
status, religion, nationality, age, physical and mental disability, andrespect individuals.

business partners, etc., in their global environmental preservation
efforts.
・We shall comply with laws, internal regulations and workplace rules

・We shall always respect fundamental human rights in various

related to occupational health and safety, promote the prevention

aspects of corporate activities, and shall not engage inof occupational accidents and mental health initiatives, and strive fordiscriminatory behavior or actions that harms the dignity of

the creation of a safe workplace.

individuals.

・We shall strive to improve our compliance of laws, regulations and・We shall eliminate forced labor or labor that is against one's will, andchild labor of those below the minimum age for employment.

traffic manners, and make efforts to prevent traffic accidents bypracticing safe driving.

・We shall not disrupt the morals, environment and the order of theworkplace by acts that violate public order and standards ofdecency such as various types of harassment.
<Communication with Society and Information Disclosure・Information
Protection>
・We shall deepen mutual understanding with society and establish
relationships based on trust through communication.
・We shall conduct the accurate disclosure of corporate information
to stakeholders in a timely and appropriate manner.
・We shall strictly manage confidential and personal information,
including client information acquired in the course of business, andshall not divulge such information elsewhere. Such obligations shallalso be fulfilled following employment at NISSO and/or after
retirement.
・We shall not infringe upon intellectual property rights, including
copyrights and patent rights, of others.

Nisso Group CSR Report 20203

Editorial Policy
CONTENTS

Reporting Policy/Editorial Policy(CSR Report 2020)

The Nisso Group CSR Report 2020 is being issued for02

Nisso Group Charter of Corporate Behavior

the purpose of providing stakeholders with an

03

Nisso Group Employee Code of Conduct

05

Top Message

06

Stakeholders of the Nisso Group

Organizations to be Reported

07

Nisso Group CSRThis report contains the activities, initiatives and

10

Materiality (Key Issues of the Nisso Group)

related data of NISSO CORPORATION and our group

understanding of the Nisso Group's CSR information.

companies.

(ESG BOOK 2020)
Materiality1：Creating a Comfortable Workplace

Referenced Frameworks

12

Respect for Human Rights

13

Work-style Reform(Sustainable Development Goals), United Nations

14

Safety and Health Initiatives

Global Compact, etc.

GRI (Global Reporting Initiative) Standards, SDGs

Materiality2：Responding to Social Changes andChanges in the Industrial Structure
17

Development of Human Resources

18

Diversity

20

Utilization of Employees with Disabilities

21

Environmental Initiatives

22

Social Contribution Activities

Reporting Period
FY 3/2020 (April 1, 2019~March 31, 2020)※ Some information up to September 2020is also included

Materiality3：Strengthening Governance24

Corporate Governance

26

Compliance27

Responsibility to Shareholders and Investors(Corporate Profile 2020)
30

Corporate Outline

31

History of the Nisso Group32

Description of Business

33

NISSO CORPORATION's Concepts

34

External Evaluation

Nisso Group CSR Report 20204

Top Message
NISSO was founded in 1971, and we will be celebrating our 50th

the communication required to continue working will become more

Anniversary in February 2021. Under our founding philosophy ofimportant. By acknowledging and utilizing the diverse values and"Nurturing and Bringing Out the Best in People", we have been

individuality of the working people, creating a system that maximizes

supporting MONOZUKURI (manufacturing) from the human side for

their abilities, and continuing to create a comfortable working

approximately 50 years. The Nisso Group believes that people are ourenvironment, we believe that a workplace where people can growgreatest assets and the most fundamental and important resources

and live life to the fullest can be realized.

for providing services, and based on respect for human rights andobservance of compliance, we are engaged in "humandevelopment", taking into account the aptitude of each individual,and "workplace creation", where workers can flourish with a sense ofsatisfaction.

NISSO's goal of work-style reform is to create new value by utilizingtime resources created by improving productivity. By doing so, it is ourbelief that it is important to enhance the continuity and existential
value of a company. Through human development and workplacecreation where diverse human resources can flourish, we will continue■ The Nisso Group and SDGs

to take on challenges without fear of change so that we can flexibly

The environment that surrounds us is changing rapidly. Due to thetrust as our clients' partners.

increased risks of natural disasters caused by climate change, suchas global warming, and pollution problems, such as marine plastics,
warnings are being given to the sustainable potential of various
businesses.

respond to the business issues faced by our clients, and build stronger■ Aiming for the Realization of a Sustainable Society
Based on the perspective of ESG (Environment, Social {Society}, andGovernance), the Nisso Group believes that it is of the utmost

In addition, with the evolution of technologies such as AI, IoT, and 5G,

importance to respond to the demands of society by implementing

the industrial structure is beginning to change rapidly. The impact ofthe "Sustainable Development Goals" that SDGs strive for. Based on

the technological evolution is said to be particularly significant for the

stakeholder engagement, we aim to solve social issues by setting

manufacturing industry, and the skills and work- styles that have been

concrete plans and targets. In addition, we recognize that it is ourrequired until now are about to change significantly. As a result ofsocial responsibility to actively engage in the 4 areas of "Humanthese changes, the demand-supply gap due to the mismatch of skills

Rights", "Labor", "Environment", and "Anti-corruption", and 10 Principles

and other factors is also expected to widen.

set forth by the United Nations Global Compact, which we joined in

We are now facing new coronavirus (COVID-19) infections that have

March 2019.

expanded worldwide. As a result, various changes are expected inGoing forward, we will continue to engage in corporate activities

our lives, such as new work-styles and new lifestyles. The Nisso Group

with the aim of contributing to the resolution of social issues throughwill understand the social issues and needs associated with these

our business, and achieving sustainable growth together with society.

changes and contribute to the creation of a safe and secure society.

In addition, we will strive to enhance corporate value by promoting

The Nisso Group's mission as a human resources services provider is to
not only execute the matching functions for human resources, but byplaying a part in the formation of a sound labor market for careerhuman development in line with the new era, and will continue totake on challenges to contribute to the growth of the working people
and the future of Japan.

development that facilitates smooth movement of human resources,
and shifting human resources to more value-added labor, we would
like to contribute to the realization of a sustainable society by putting
into practice our founding philosophy of "Nurturing and Bringing Out
the Best in People".

■ Nurturing and Bringing Out the Best in People
The Nisso Group has put into practice management that values"people" above all else. Believing in the potential of each and every
employee, challenging infinite possibilities, and developing, will leadto our growth as a company.
Currently, various companies and organizations are also continuing
to search for new work-styles. As people of a wider range of age
groups, genders, and nationalities play active roles in the labormarket more than ever before, environmental improvements andRyuichi Shimizu
Chairman, President, CEO & Representative Director
NISSO CORPORATION

Nisso Group CSR Report 2020

5

Stakeholders of the Nisso Group■ Stakeholder Engagement
Based on the Charter of Corporate Behavior and the Employee Code of Conduct, the Nisso Group will develop sincere business activities, clarify our
responsibilities to our stakeholders, deepen mutual understanding through two-way communication, and strive to build a sustainable relationship oftrust with our stakeholders.

Stakeholders
Employees

Main Initiatives
Based on the founding philosophy of "Nurturing and Bringing Out the Best in People", we respect thediverse values and individuality of our employees, and actively create opportunities for them to flourish.
・Various education・training systems

・Various consultation counters

・Intra-company newsletter, portal sites

・Qualification acquisition subsidy system

・Health and Safety Committee

Clients

We build long-term relationships based on trust by working closely with our clients, responding to themsincerely and creatively, and providing high-quality services.
・Provision of information through NISSO's corporate website

Shareholders・Investors

・Establishment of inquiry counters

・Industry trends seminars

・Health and safety activities

・Quality improvement activities

In order to earn the trust of our shareholders and investors, we strive to enhance corporate value throughour business activities. In addition, we strive to disclose information in a fair, timely and appropriate manner,
put into practice transparent management, and place importance on constructive dialogue.
・General Meetings of Shareholders

・Financial Results Briefings

・Briefings for individual investors

・Information disclosures

・Meetings with institutional investors

Business Partners

We build good relationships based on trust and achieve co-existence and co-prosperity through fair andequitable transactions with our business partners in accordance with laws and regulations.
・Daily procurement activities

・Survey of business partners

・Mutual cooperation for information security compliance

Community・Society

As a member of the local community, we contribute to the revitalization and development of theeconomy by creating employment opportunities in the region, giving consideration to the environment,
and participating in social contribution activities.
・Participation in local events・Environmental conservation activities

・Co-sponsorship of local sports

・Support for culture and the arts

Nisso Group CSR Report 2020

6

Nisso Group CSR■ Basic View
The "Nisso Group Charter of Corporate Behavior", which is a code of conduct that officers and employees should adhere to, states that wemust not only comply with laws and regulations, such as prohibition of discrimination, respect for diversity, freedom of association,prohibition of forced・child labor, etc., but that we also maintain high ethical standards and accept diverse values. We have establishedthe "Nisso Group Employee Code of Conduct" as a standard of conduct that should be followed on a daily basis by putting into practicethe spirit of the Charter of Corporate Behavior.
Recognizing that respect for human rights is the foundation of business in our daily activities, in October 2019, with the aim of thoroughly
implementing the "Nisso Group Charter of Corporate Behavior", the "Policy on Human Rights and Labor" was established in order toadvocate international standards on human rights, such as the United Nations Global Compact's principles concerning human rights・labor,
and to conduct the management of respect for humanity. In addition, in the same month of the same year, the "Ethics Policy" was alsoestablished in order to share compliance, which should be the basis of corporate management, and we will ensure its thorough awareness.
Going forward, we will continue the activities of the United Nations Global Compact, which are the universal principles of "Human Rights","Labor", "Environment", and "Anti-corruption" advocated by the United Nations.

■ Our Various Policies
The policies set forth by the Nisso Group are as follows:

Date Enacted

Human
RightsLabor

Environment

Anticorruption

Nisso Group Charter of Corporate Behavior

Oct. 1, 2016

●

●

●

●

Nisso Group Employee Code of Conduct

Apr. 1, 2017

●

●

●

●

NISSO CORPORATION Privacy Policy

Apr. 1, 2005●

NISSO CORPORATION Information Security Policy

Dec. 15, 2006

NISSO CORPORATION Occupational Health and
Safety Policy

Apr. 1, 2015

NISSO CORPORATION Environmental Policy

Jun.1, 2016

NISSO CORPORATION Basic Policy regarding Proper
Handling of Specific Personal Information

Apr. 1, 2017

Basic Policy regarding the Internal Control System

Apr. 1, 2017●

Policy regarding System Development of Internal
Control related to Financial Reporting

Apr. 1, 2017●

NISSO CORPORATION Mental Healthcare Policy

Oct. 1, 2017

Ethics Policy

Oct. 1, 2019

Policy on Human Rights and Labor

Oct. 1, 2019

Policy

●
●
●
●

●
●
●

Nisso Group CSR Report 2020●7

Nisso Group CSR■ Participation in the United Nations Global Compact■ Contributions to Sustainable Development Goals(SDGs)

On March 18, 2019, NISSO began our participation in the United

The "Sustainable Development Goals (SDGs)s" adopted by the United

Nations Global Compact, a global initiative to achieve sustainable

Nations in 2015, are universal goals for 2030 that address social issues suchas poverty, employment, and the environment. The Nisso Group will face

growth in the international community. We will

the various challenges facing the world with sincerity, and contribute tocontribute to the realization of a sustainable

the realization of a sustainable society, namely the achievement of thesociety by supporting and putting into practice

SDGs, through its business activities.

the 10 principles of UNGC, which consists of the 4
areas of “Human Rights・Labor・Environment・
Anti-corruption” advocated by the United Nations.

10 Principles of the United Nations Global Compact
Human
RightsLabor

Environment

Anticorruption

Principle 1

Support and respect the protection ofinternationally proclaimed human rights

Principle 2

Ensure that business practices are not complicit
in human rights abuses

Principle 3

Uphold the freedom of association and theeffective recognition of the right to collective
bargaining

Principle 4

Eliminate all forms of forced and compulsorylabor

Principle 5

Abolish child labor

Principle 6

Eliminate discrimination in employment andoccupation■ RBA Initiatives

Principle 7

Adopt a precautionary approach toenvironmental challenges

NISSO is a company that provides human resources services, such as

Principle 8

Conduct environmentally responsible activities

manufacturing industry. Therefore, there are many clients who are

Principle 9

Encourage the development and diffusion ofenvironmentally friendly technologies

Principle 10Fight corruption in all its forms including extortionand bribery

manufacturing contracting and dispatching, to clients mainly in theaffiliated and compliant with RBA (Responsible Business Alliance), which
promotes CSR in global supply chains such as the electronics industry.

Environment

Labor

Activities at the Global Compact Network JapanNISSO participates in activities carried out by the Global Compact

Management
Systems

Network Japan (GCNJ), Japan's local network of the United Nations
Global Compact. GNCJ conducts themed subcommittee activities to

Safety &Healthdiscuss and exchange information on sustainability concepts andEthicsinitiatives, learning from the practices of other companies andacademic experts. In FY 3/2020, we participated in the following
subcommittees.
•

ESG Subcommittee•

Supply Chain Subcommittee

In order to contribute to the supply chain management of our clients,
NISSO believes that it is essential to comply with the RBA Code of
Conduct. For that reason, we have established a CSR structure, carriedout discussions and reorganization activities for matters such as policies
and internal regulations, engaged with our clients on issues such as
human rights, working environment, safety and health, and ethics in the
supply chain, and responded to audits and other measures.

Nisso Group CSR Report 20208

Nisso Group CSR■ Toward the Selection of Key CSR Issues

Step 1 Extraction of Materiality (Key Issues)

In accordance with our founding philosophy of "Nurturing andBased on the GRI (Global Reporting Initiative) Standards, theBringing Out the Best in People", the Nisso Group aims to create a

SDGs (Sustainable Development Goals), and the United Nations

workplace where working people can work and grow, as well as to

Global Compact, we have extracted social issues that areprovide services that can contribute to our growth as a company. In

highly relevant to Nisso Group's business.

order to enhance the corporate value of the Nisso Group, we will
respect laws and social rules, and conduct CSR activities aimed at

Step 2 Evaluation of Importance from the Perspective of NISSO

realizing a sustainable society.

and Our Stakeholders
Based on Step 1, we selected social issues in terms ofimportance to our stakeholders and importance to NISSO, andidentified issues that should be prioritized.

Process for Identifying Key CSR Issues
The Nisso Group will continue to support the "working people" withthe aim of allowing each and every employee to challenge infinite
possibilities and continue working with enthusiasm. In addition,"responding to changes in society and industrial structures" is an
important issue that the Nisso Group must respond to. In order tosolve these issues, we will reinforce governance, which is thefoundation of all companies, and will realize a sustainable society.
To put it into practice, we have identified key issues in accordancewith the following process:Step 3 Confirmation by the Sustainability Subcommittee
The Sustainability Subcommittee, which belongs to the
Corporate Value Enhancement Committee, exchanged
opinions on the issues in Step 2, and selected their materiality(key issues).
Step 4 Discussions and Decisions by Management
The materiality selected was decided after the exchange of
opinions with management through the Corporate Value
Enhancement Committee and the Board of Directors.
Step 5 Association with SDGs

Mapping of Key CSR Issues

We linked the identified materiality with the related SDGs.

Importance for stakeholders

・Information disclosure inside and outsidecompany・Strengthening the CSR management
system・Promotion of CSR procurement
・Communication with the local community

・Respect for human rights
・Work-style reforms
・Safety and health initiatives
・Human resources development
・Utilization of employees with disabilities
・Diversity
・Environmental initiatives
・Contributions to the local community
・Corporate governance・Compliance・Responsibility to shareholders andinvestors

・Protection of client information andprivacy
・Promotion of fair competition
・External reporting contacts
・Provision of equal employment andgrowth opportunities for all
・Strengthening of information security
systems

・Personnel system reform
・CSR education
・Development of mechanisms,
infrastructure to develop humanresources who can respond tochanges in the world・Creation of new workplaces with focus onchanges in the industrial structure
・Strengthening of compliancemanagement

・Use of water resources
・Wastewater treatment • management
information
・Energy-saving measures
・Biodiversity conservation activities

Importance for businessNisso Group CSR Report 20209

Materiality (Key Issues of the Nisso Group)■ Materiality (Key Issues)
The Nisso Group considers that it is important to contribute to society and the environment through our business, and has identified
materiality (key issues) with the aim of achieving both social and corporate value.

Materiality (Key Issues)

Issues Enforced in FY 3/2020

Related SDGs

Respect for human rights

Materiality 1：

Creation of a comfortable workplace
What is needed for employees to keep working vigorously“Although each person sees a different path and has a different way
of getting there, the Nisso Group continues to support all those whowant to become independent through ‘working’”

Work-style reforms

Safety and health initiatives

Human resources development

Materiality 2：

Responding to social changes andchanges in industrial structures
What is needed to continue to respond tochanges in social thinking andthe evolution of technology“Although society and industrial structures surrounding the Nisso Group
continue to change with the evolution of technology represented by
AI and 5G, as a pioneer in the industry, we will continue to accurately
grasp social needs and continue to put them into practice through ourbusiness activities”

Diversity

Utilization of employees with disabilities

Environmental initiatives

Contributions to the local community

Materiality 3：

Corporate governance

Strengthening of governance
What is needed to keep up with the way
things should be as times continue to change
In order to conduct management with a view to sustainable growth,
we will continue to strengthen our governance structure in order toincrease transparency by disclosing corporate information to clients,
shareholders and investors, business partners, government, local
communities, society and employees in a timely and accurate
manner”

Compliance

Responsibility to shareholders andinvestors

Nisso Group CSR Report 202010

Nisso GroupESG BOOK 2020

Nisso Group CSR Report 202011

Materiality 1 ： Creating a Comfortable Workplace

SocialRespect for Human Rights
・Compensation shall be paid by cash or bank transfer on a

■ Basic View

regular basis.

Based on the "Guiding Principles on Business and Human Rights"of the United Nations, NISSO has formulated the "Nisso Group's
Policy on Human Rights and Labor", and is promoting initiatives
aimed at respecting the human rights of our employees.

⑤ (Humane treatment)
NISSO is committed to taking strict measures to prevent harsh
and inhumane treatment, such as abuse and harassment.
・We shall not tolerate or engage in acts such as sexual■ Policy on Human Rights and Labor
Recognizing that respect for human rights is the foundation ofharassment・sexual abuse・corporal punishment・mental or
physical coercion・verbal abuse.
⑥ (Elimination of discrimination)business in our daily activities, NISSO shall uphold and commit to

NISSO is committed to respecting the diversity of each individual

the following policy in order to advocate international standards

and to creating a workplace free of harassment and unlawful

on human rights, such as the United Nations Global Compact's

discrimination.

principles concerning human rights・labor, and conduct the
management of respect for humanity.

・ We shall eliminate discrimination based on human rights・
creed・gender・age・social status・family origin・
nationality・ethnicity・religion・sexual orientation・gender
identity/expression・marital status/history・pregnancy status・① (Free choice of employment)

protected genetic information・presence/absence of military

NISSO is committed to not employing any kind of forced labor inexperience・political affiliation・status of labor union

our business activities.

participation, or presence/absence of disabilities.

・We shall not employ forced labor, bonded or indentured labor,
or involuntary prison labor.
・Certification documents belonging to individuals, such as
passports and ID cards, shall be kept・managed by
employees, and NISSO shall not retain any of the original
documents.

・ We shall value personality・individuality, and shall provide fair
opportunities for recruitment・employment・skills
development・education・salary increases・
advancement/promotion, etc., according to ability.
⑦ (Freedom of association)

・The relationship between workers and NISSO shall be voluntary,
and workers shall have the freedom to leave their workplaces
or to terminate their employment at any time.

In accordance with the laws and customs of each country,
NISSO is committed to respecting the operation of labor unions
and organizations of employees, and to respecting the rights of② (Young workers)

workers, including their formation of and participation in such

NISSO is committed to complying with the minimum age laws
and requirements of each country, and to not employing childlabor.

organizations, and their right to collective bargaining.
⑧ (Full dissemination)
In order to ensure the thorough observance of this policy, we

・We shall not hire children under the age of 15 in Japan.
・We shall also give appropriate consideration to young workers
under the age of 18 in conformity with domestic laws.

shall appropriately implement education for our officers andemployees, disseminate its content, and conduct checks on aregular basis to further promote the management of respect forhumanity.

③ (Working hours)
NISSO is committed to complying with the laws and regulations
related to labor of each country regarding working hours・
holidays・vacations (paid leave).
④ (Wages and welfare・benefits)
NISSO is committed to complying with the wage-related laws ofeach country, to making appropriate salary payments, and to
not making unjust reductions or deductions.
・We shall provide workers with ways to accurately confirm theircompensation on a regular basis.

Nisso Group CSR Report 202012

Materiality 1 ： Creating a Comfortable Workplace

SocialWork-style Reform■ Basic View

Preventing the Spread of New Coronavirus

Based on the management philosophy of "aim(ing) to create rich

(COVID-19) Infections

human lifestyles" and the spirit of "a people-focused company"
upheld in our corporate philosophy, NISSO aims to create acomfortable working environment where employees can work witha peace of mind and motivation.

The Nisso Group places the highest priority on the safety of all
employees and relevant personnel, and is strengthening measures toprevent the spread of COVID-19 infections in order to ensure thehealth of employees.

Initiatives for Work-style Reform・Establishment of the "COVID-19 Countermeasures

In order for NISSO to aim for the growth of an attractive company,
the growth of each and every employee is vital. Based on our Policyon Human Rights and Labor, we are making efforts to construct ahuman resources system that values personality and individuality,
and aiming to create diverse work-styles that can provide fair
opportunities for recruitment, employment, skills development,
education, salary increases, advancement/promotion, etc.,
according to ability.

Headquarters"(March 2, 2020)

The Nisso Group has established the "COVID-19 Countermeasures
Headquarters" headed by the President of NISSO, and strives to ensure
the safety and health of all employees and relevant personnel.

・Recommendation of staggered work schedules andteleworking (environmental improvements)
In order to take measures to prevent infections during commuting andtraveling, we are recommending flexible work-styles such as
staggered work schedules and teleworking.

Work-Life Balance・Introduction of a region-restricted employee
systemIn April 2020, we introduced a region-restricted employee systemwith the aim of ensuring work-life balance and providing more
options in order to respect the diverse working-styles of ouremployees.

・Implementation of on-line training
The development of human resources, including manufacturing staff,
is an important mission of the Nisso Group. Based on our policy of
preventing the spread of COVID-19 infections, we are promoting online education to increase the motivation of manufacturing staff towork and to improve retention rates.

・Thorough implementation of infection prevention

・Introduction of a teleworking system
In October 2020, we introduced a teleworking system with the aimof improving productivity, ensuring work-life balance, and ensuring

measures for recruitment offices and on-line
interviews

safety in response to new lifestyles. As a result, we aim to continue

Although we conduct recruitment activities every day at recruitment

operations and quickly restore business in the event of a disaster.

offices spread throughout Japan, it is NISSO's mission to not only・Support system for balancing childcare andnursing care

protect the safety and health of our recruiters, but also of those who

Based on the General Business Owner Acton Plan which is based on

conducting interviews on-line.

come to interview with us. We are making every effort to prevent the
spread of infections by thoroughly preventing droplet infections andthe Act on Advancement of Measures to Support Raising NextGeneration Children, NISSO aims to create a comfortable working
environment where employees can balance work and child-rearing.

・Promotion of annual paid leave acquisition
We are promoting the acquisition of paid leave in order to improve
the number of days of annual acquisition per person every year.
NISSO conducts status reports to the heads of each department
and promotes the acquisition of paid leave.

Nisso Group CSR Report 202013

Materiality 1 ： Creating a Comfortable Workplace

SocialSafety and Health Initiatives■ Occupational Health and Safety
In order to create a workplace environment where employees canwork with a peace of mind, we have established basic mattersrelated to occupational health and safety activities. We also
engage in activities to ensure the safety and health of ouremployees.

Creation of a Safe and Secure Working Environment
In order to ensure the safety and health of all working people, wehave introduced an occupational health and safety management
system, formulated a company-wide action plan to achieve zero
occupational・traffic accidents, and are promoting the PDCA (Plan,
Do, Check, Act) cycle of health and safety activities. In addition, thecompany-wide Health and Safety Committee and the health and■ Occupational Health and Safety Policy

safety committee of each workplace convene once a month to

NISSO's occupational health and safety activities are the foundation

accidents and health problems, aiming to further improve the level ofof our corporate management, and ensuring the health and safetyof all workers working at NISSO has become our utmost priority. By
establishing a comfortable work environment, and by unifying theentire company to work together in all aspects of our businessdeliberate and share information on the prevention of occupational
health and safety.

NISSO's Unique "Occupational Health and Safety
Management System"

activities, we will strive to actively promote and improve our
occupational health and safety activities, and will continue to aim
for a true zero disaster workplace.
①

 Preparation of healthand safety action plan

 Addressing of issues
 Reflection of plan

In all aspects of our business activities, we will strive to prevent（A）
Corrective
action（P）
Planning（C）
Progress
confirmation（D）
Activity
implementation

workplace accidents and disasters by taking the necessary
measures to eliminate or reduce risks based on theinvestigations of dangers and hazards and the results thereof.
②

We will develop health and safety activities with theparticipation and cooperation of all employees and relevant
parties of NISSO, and will continue to aim for the improvementof our health and safety standards.

③

We will comply with the Industrial Health and Safety Act,
relevant laws and regulations, and the health and safety
regulations established at the workplace, and will endeavor to Confirmation of progressof goal achievement
statusimprove the level of our health and safety management
structure.
④

We will establish, periodically review, and continuously
system, and will continue to aim for the further improvementof our health and safety standards.
In order to prevent health problems caused by overwork andmental health-related issues, we will enhance our healthmanagement structure and promote the maintenance of
health for all employees.

⑥

We will promote measures to prevent traffic accidents, andwill raise awareness in order to ensure both vehicular andpedestrian traffic safety.

⑦

We will conduct education and training necessary to ensure
the health and safety of all employees, and will improve theirknowledge and awareness regarding health and safety.

⑧*Hiyari hatto= Near-miss reporting（P）Planningenhance our occupational health and safety management⑤

 Hiyari hatto* selection
 Implementation of risk
assessments

We will ensure the full dissemination of NISSO's Occupational
Health and Safety Policy to all employees, and will continue toaim for zero accidents and disasters in the workplace.

・ Declaration of health and safety policy
・ Setting of health and safety goals for each office andworkplace
・ Establishment of workplace health and safety system, andformulation of workplace rules
・ Creation of health and safety plan
（D）Implementation・inspection・improvement of health andsafety plan
・ Risk assessments, workplace inspections, hiyari hatto, etc.
（C）Progress confirmation
・ Reporting, confirmation, deliberation, and recording at the
Health and Safety Committee
・ Investigation of causes of occupational accidents, etc.
（A）Corrective action
・ Reflection of activities in health and safety activity reports
・ Preparation of health and safety activity report

Nisso Group CSR Report 202014

Materiality 1 ： Creating a Comfortable Workplace

SocialSafety and Health Initiatives■ Annual Activities

Measures for Hazard Prevention

Based on the Occupational Health and Safety Policy, we formulate

・ Risk Assessments

one-year activity plans and carry out health and safety activities.

In order to prevent hazards at NISSO's workplaces, we conduct risk
assessment activities based on our annual plans. We conduct more

Promotion of Annual Plans based on Health and
Safety Management Structure

thorough activities at sites where we manage chemical substances.

・ Workplace Inspections

・ National Safety Week
We hold "National Safety Week" for the purpose of preventing
occupational accidents. During the implementation period from
July 1 to July 7, 2019, we notified employees of the contents of ouroccupational accident prevention activities, and worked to
improve safety activities and safety awareness.

Based on risk assessments, the company-wide Health and Safety
Committee works with and is accompanied by the secretariat to
identify risks at workplaces (20 locations in 2019) that it considers to beat high risk.

Activities that are Unique to NISSO(Slogan)・ Implementation of Hazard Simulation Education

PDCA in the new era
Let's build a zero disaster workplace together(Main priority items)

Nisso Technical Centers (TCs), which are training facilities owned by
NISSO in 9 locations nationwide, are furnished with equipment thatsimulate hazards, and provide education with real-world experiences.

① Measures to prevent machinery-related accidents

In addition, we also provide hazard simulation education using mobile② Measures to prevent falls and other workplace accidents

educational vehicles for employees and staff who work and live far③ Measures to prevent heatstroke

from the TCs.

④ Measures to prevent traffic accidentsetc.

・ National Occupational Health Week
We hold "National Occupational Health Week" for the purpose ofmanaging the health of workers and improving the working
environment. During the implementation period from October 1 to
October 7, 2019, we notified employees of the contents of ouroccupational health activities, and worked thoroughly to improve
such activities.

(Slogan)Health promotion is human development
Let‘s create a healthy workplace together(Main priority items)① Prevention of health problems caused by chemical substances(Implementation of risk assessments)② Promotion of mental health care
③ Thorough heatstroke prevention measures

etc.

・ Year-end and New Year "Zero Accident" Campaign
The period from December 1, 2019 to January 15, 2020 was carriedout as the "Year-end and New Year Zero Accident Campaign".
Based on the guidelines of the Ministry of Health, Labour andWelfare, we shared the main priority implementation items to betaken, and promoted the creation of workplaces where employees
can work safely in order to achieve zero-accidents and zerodisasters.

Nisso Group CSR Report 202015

Materiality 1 ： Creating a Comfortable Workplace

SocialSafety and Health Initiatives■ Thorough Employee Health andOccupational Health Management
In order to ensure the health of our employees, we are promoting
work environment management, work management, and healthmanagement, which are the basis of occupational healthmanagement, and are working together to create a comfortableworkplace environment through the following initiatives so that we
can work in good mental and physical health for a long time.

Mental Healthcare Policy
In order for a company to grow and operate soundly, it is the basis of
all things that all employees can work safely and in good health, andNISSO aims to support the realization of a richer social life. In order toachieve this, based on the Ministry of Health, Labour and Welfare's"Guidelines for Maintaining and Improving Workers' Mental Health", werecognize that mental health is an important issue for the happy lives
and vibrant workplaces of all employees and their families. We will
implement the following matters to address and improve mental
healthcare so that we are able to maintain physical and mental

Health and Occupational Health Management
Initiatives
・ Appropriate management of working hours to control
long working hours

health and work with vitality.

①Provision of education, training and information
We will strive to raise awareness by providing education, training,
and information on mental health knowledge, other healthIn order to control long working hours, NISSO's own rule is to provide
interview guidance by doctors in response to overtime workrequirements, which leads to the prevention of excessive work.

measures, and ways to prevent, reduce, and deal with stress.

②Implementation of stress checks
Stress checks will be carried out at least once a year to help
employees become aware of stress. We will also recommend that・ Various health examinations
We carry out various health examinations (general and special
health examinations, etc.) to help maintain and improve the healthof our employees by listening to opinions from doctors based on

employees perform self-checks as needed from the viewpoint ofprevention.

③Maintenance of a consultation structure
We will maintain a structure that allows employees to feel more

the results, and recommending re-examinations.

comfortable to seek assistance so that they can recover their・ Heatstroke prevention measures
From June to September 2019, we implemented measures toprevent heatstroke among employees by distributing salt candy
and proposing environmental improvements at workplaces with thehealth through interviews with industrial physicians, etc., when they
feel physically and/or mentally unwell.

④Improvement of working environments
We will strive to prevent physical and mental fatigue by reducing

goal of zero heatstroke occurrences.

working hours through business improvements and promoting theacquisition of planned annual paid leave.

Mental Health⑤Compliance with laws and regulations

In order to promote mental health, we provide regular mental

We will comply with laws and regulations concerning the handling

health education (self-care and "line care", or employee careof personal information when conducting mental healthcare.

overseen by managers), and have established an in-house "mental
care consultation room" with 3 counselors. We also provide
counseling and conduct mental health awareness-raising activities.
In addition, we conduct stress checks once a year for our
employees, recommend doctor interview guidance to people withhigh levels of stress, and make efforts to improve work environments
based on organizational analysis.

NISSO Mental Healthcare cards

Nisso Group CSR Report 202016

Materiality 2 ： Responding to Social Changes andSocialChanges in the Industrial Structure

Development of Human Resources■ Basic View

Improvement Cases Presentation Conferences

Believing in the potential of each person and bringing out such

We have introduced TQC (total quality control) activities since thepotential are thoughts that have been consistently included in our

1980s as a pioneer in the industry, and have been making efforts tophilosophy since our foundation, and they are major premises for

improve the workplace with the aim of continuing and developing

promoting human resources development. The Nisso Group aims tosuch activities. Although we put into practice what we have learned

develop human resources that will lead to the enhancement ofthrough education・training and connect what we have learned tocorporate value by providing a variety of educational anddaily improvement activities, we hold company-wide "Improvement

employment opportunities, and allowing employees to grow while

Cases Presentation Conferences" for the purpose of laterally

challenging all possibilities.

developing excellent activities and putting them into practice

Educational system and continuous human resources

together. Through a series of activities, it is a vital part of our humanresources development so that our employees can be stimulated

development with an awareness of changes in theand continue to have a desire for further growth and a passion for

times

their work.

The education system based on "Nurturing and Bringing Out the Best

Held on July 19, 2019 # of attendees: 238 Awards: 3 categories

in People" is based on balancing "OFF-JT education", which forms
the necessary ideas and knowledge according to the ranks andoccupations of the personnel system, and "OJT education", which
deepens one's understanding while putting into practice what waslearned through daily activities. In addition, we are strengthening"recurrent education" that fosters employee independence andenhances expertise while grasping the changes in the times. The
education system of the Nisso Group is based on these threefundamental structures.
In MONOZUKURI (manufacturing) workplaces, we are actively
engaged in training using actual equipment/machines such as
semiconductor manufacturing equipment and automobile
assembly tools in order to improve the skills and techniques of ourstaff in a practical manner. We have established education・training facilities in 9 locations nationwide as a foundation to support
this education.

Career Consulting
Certified career consultants regularly provide counseling in order to

We are also making efforts to develop in-house instructors forcontinuous human resources development, and aiming to build amore practical human resources development structure.
Cumulative educational achievements for FY 3/2020

proactively listen to the various experiences that employees haveencountered in their lives and support their growth to create ahappier life. Employees who receive counseling can maintain theirgoals by clearly drawing out their career plans from a medium- tolong-term perspective.

(total # of participants): 10,407(Reference) Cumulative educational achievements for FY 3/2019

FY 3/2020 Career Consulting Results: 40 employees(total # of participants): 7,690

Operation of Qualification Acquisition Support System
This system requires the acquisition of necessary qualifications basedon roles and ranks, such as quality control certification and voluntary
maintenance officer certification, including the Class-1 Health Officer,
which is a national qualification. We also provide support such as
paying for courses and examination fees required for the acquisitionof various qualifications.
Results up to March 2019 Successful applicants: 144 employees
Subsidies: 798,000 yen

Nisso Group CSR Report 202017

SocialMateriality 2 ： Responding to Social Changes andChanges in the Industrial Structure

Diversity
・ Promotion of Women's Participation and Advancement in■ Promotion of Diversity
In order to respond to the rapid changes in the industrial structure,
the Nisso Group aims to realize "diversity" by creating a workplaceenvironment in which diverse employees, including women, theelderly, foreign nationals, and people with disabilities, can flourish.

Diversity Management
In order to create an environment where women can work withgreater satisfaction, we held in-house lectures by experts in Octoberand November 2019 under the themes of "Diversity Management"and "Promotion of Participation and Advancement of Women", andPromotion of Participation and Advancement ofapproximately 230 people, mainly management and managers of

Women

the Nisso Group, participated.

・Promotion of the General Business Owner Action Plan
based on the Act on Advancement of Measures to Support
Raising Next-Generation Children (April 1, 2019 ~ March 31,2024)
In order to enable employees to fully demonstrate their abilities bycreating a comfortable working environment where they canbalance their work and child-rearing, we are conducting activities
to raise awareness of the system, which includes maternity leave,
childcare leave, and shortened working-hour programs, using
notices on the company-wide intranet to make the system

Lecture on "Diversity Management
and the Role of Management" byProfessor Hiroki Sato, Graduate Schoolof Strategic Management, Chuo
University (October 15, 2019)widespread.

Lecture on "Shiseido's Women's
Participation/Advancement So Far
and in the Future" by Yuki Honda,
Diversity & Inclusion Department
Director, Social Value Creation
Division, Shiseido Company, Limited(November 15, 2019)

・ Promotion of Women's Participation and Advancement inGroup Companies
Always next to 「Thank you!」
Nisso Brain Co., Ltd. came into existence in Yokohama in March 1986,
and aims to be a company rooted in the areas of Yokohama Cityand Matsumoto City, Nagano, where it has a branch office. At Nisso
Brain, a large number of "female" employees are active, and the ratio

・Promotion of the General Business Owner Action Plan
based on the Act on Promotion of Women’s Participation

has reached 60% as of March 2020. In addition, the president, andthree other managers are women, and the ratio has reached 20%.

and Advancement in the Workplace (April 1, 2019 ~ March
31, 2024)

Coming face-to-face with people and being there for them

Based on the Act on Promotion of Women's Participation andAdvancement in the Workplace, we aim to increase the proportionof female regular employees to the total number of hires greaterthan 15.0%, and promote ourselves in university graduate
recruitment pamphlets and recruitment sites as a company where
women can flourish.

Currently, the proportion of female regular

employees to the total number of hires in 2020 is expected to be
32.5%.

Nisso Nifty Co., Ltd. started its participation in the nursing care business
in April 2004 with the aim of coexisting with the local community. In
the nursing care business, coexistence with the local community isnecessary, and many female employees are participating actively.
As of March 2020, the ratio of female employees has reached 75%. In
addition, out of the 6 facilities in Yokohama City, 3 of the facility
managers are women, and the ratio of managers has reached 50%.

Nisso Group CSR Report 202018

Materiality 2 ： Responding to Social Changes andSocialChanges in the Industrial Structure

Diversity
Promotion of Workplace Expansion where Women

Promotion of Active Participation of the Elderly

can Flourish

・Launch of Nikon Nisso Prime Corporation

Employees of Nisso Brain were introduced in 「Career Komachi」,

NISSO and Nikon

operated by the City of Yokohama’s Economic Affairs Bureau.

Corporation haveagreed to cooperate in
the human resources
dispatching business andestablished Nikon Nisso
Prime Corporation on
January 6, 2020. Nikon(Nikon Nisso Prime Corporation)

Nisso Prime supports theactive participation of older employees of the Nikon Group, develops
and secures their employment opportunities, and conducts researchand development of a structure that enables older people in society
to continue working. It also aims to create a "social platform thatallows anyone with a desire to work to adapt to changes in the social
environment and continue to work", and to realize the satisfaction
With the exception of unavoidable circumstances, the return rateof female employees after taking maternity leave and childcare
leave has been 100% for the 6th consecutive year, and Nisso Brain
has been building a culture where women can flourish.
In order to balance work and child-rearing, the understanding andcooperation of the staff around us is indispensable, and we haveestablished a system in which the head of each department canalways understand the current situation and support working

and happiness of each and every worker.

Promotion of Employment of Foreign Nationals
・Hiring of New Graduate Chinese Engineers
In September 2019, 18 new graduate Chinese engineers joined NISSO.
We conducted new-hire education for them at our training facilities,
and they started working at our client companies.

mothers throughout the department. As a result, 30% of female
employees are working while raising children, and many female
employees take maternity leave and childcare leave twice, which
is linked to the results.

・Registration of "Registration Support Organization" under the
Status of Residence "Designated Skills" System
In January 2020, we started our participation in the Status ofResidence "Designated Skills" system in order to ensure thesustainability of economic and social infrastructures, which is an issue
for Japan.

(Source: 「Career Komachi」, Yokohama Small and Medium
Enterprise site where women flourish)

Nisso Group CSR Report 202019

Materiality 2 ： Responding to Social Changes andSocialChanges in the Industrial Structure

Utilization of Employees with Disabilities
Aiming for the Active Participation of Employees with

■ Utilization of Employees with Disabilities

Disabilities

In April 2007, Nisso Pure Co., Ltd. was established as a special-

Nisso Pure has been striving to provide optimal jobs and develop

purpose subsidiary of NISSO in order to actively hire people withworkplaces by identifying the individuality, abilities, and potential of

disabilities, with the aim of fulfilling corporate responsibility througheach person with disabilities. At Nisso Pure, employees with disabilities

the employment of people with disabilities.

are referred to as Challenged Staff (CS), and staff who provide
guidance and support to those employees are referred to as Servant
Staff (SS). In terms of training/development, the SS, who are qualified

Nisso Pure Corporate Philosophy
Through the expansion of employment of people with disabilities,

as job coaches (company-registered workplace adaptation
supporters), utilize internal systems such as the leader system, thewe aim to put into practice the philosophy of the founder of the

Meister system, and the commendation system to develop abilities

Nisso Group, "Nurturing and Bringing Out the Best in People", andand increase motivation tailored to the qualities of each employee

further contribute to society.

with disabilities. As a result, the number of employees with disabilities

Corporate Activity Theme

employed by Nisso Pure was 157, and NISSO's employment rate forpeople with disabilities as of June 1, 2020 was 2.28% (number of「Grow Together」and「Shake Together」

people with disabilities: 201 / 262 points).

・ We seek to grow together with people with disabilities throughActivities of Employees with Disabilities

work collaboration.
・ We strive to grow together with the families and schools of
people with disabilities through mutual support.
・ Through the mutual assistance of similar companies and・ The 12th Annual Nisso Pure Appreciation Festival
Towards the Future － Shinpo・ shinpo・shinpo (進歩・深歩・新歩;or forward steps, deep steps, new steps)－

support centers in the region, we aspire to grow, together.

With the aim of increasing the number of "understandings","sympathizers", and "cooperators" for disabilities, Nisso Pure introduces

Evaluation of Nisso Pure

the activities of employees with disabilities. Many people, including

Nisso Pure has been highly evaluated by the City of Yokohama,

held from July 25 to 26, 2019. The total number of visitors amounted towhich is the center of Pure's activities, for its efforts to promote theemployment of employees with disabilities and its contributions toparents and support staff, visited the Appreciation Festival which was
385 people.

the local community. In addition, although Nisso Pure was certified
with the Yokohama Health and Productivity Certification Class A
from 2018, its health management structure was highly evaluated,
and they were certified with Class AA in 2020.

Structure for Evaluating Nisso Pure's Activities
Nisso Pure employs many people with disabilities, provides
appropriate education to them, and is highly evaluated for its highretention rate. Nisso Pure also provides company tours togovernment and school officials, people involved in disability
support organizations, and members of personnel/HR and generalaffairs departments of other companies. From April 2019 to March
2020, there were 460 visitors.
・ Kanagawa Prefecture Skills Competition for Persons with Disabilities(Abilympics)
The Abilympics is a competition where people with disabilities
compete for vocational skills (abilities). Nisso Pure employees
participate with the aim of demonstrating the work skills that they
have honed in their daily work. At the October 2019 competition, 5
employees with disabilities were awarded with top prizes.

Nisso Group CSR Report 202020

Materiality 2 ： Responding to Social Changes andEnvironment

Changes in the Industrial Structure

Environmental Initiatives■ Basic View

Activities based on ISO14001

Through a series of activities of human resources services, NISSO has
regarded global environmental conservation and pollution prevention
as key management issues, and aims to harmonize our businessactivities with the global environment. In addition, based on ourEnvironmental Policy, we recognize the environmental impact caused

In 2005, we obtained ISO14001 certification for management
operations at the headquarters office of manufacturing-related
human resources services.

・Activities to prevent pollution and reduce environmental

by our business activities, and all employees will be actively involved in

impacts

the creation of a recycling-oriented society as NISSO sets and re-Thorough reduction of electricity consumption in offices (electricity
usage)

examines environmental objectives and targets, co-exists with local
communities, and makes continuous improvements.

(Target) Maintain increase within 4.8% from FY 3/2020■ Environmental Policy(Actual) Approximately 0.7% increase

Through a series of human resources services activities, NISSO has

Improvement of fuel efficiency through eco-driving (fuel efficiency)

regarded global environmental conservation and pollution prevention(Target) Maintain deterioration within 6.2% from FY 3/2020

as one of the most significant management issues. In order to achieve(Actual) Approximately 38.6% improvement

harmony with our business activities and the global environment, wehave formulated this Environmental Policy. After recognizing theThorough sorted collection of waste material (waste disposal costs)

environmental impact caused by business activities, in accordance to(Target) Maintain increase within 4.8% from FY 3/2020

the following basic policy, all employees will be actively involved in the(Actual) Approximately 41.7% increase

creation of a recycling-oriented society as NISSO sets and re-examines
environmental objectives and targets, co-exists with local communities(Target) Aim for a purchasing rate of 92% or more

and strives to make continuous improvements.
With regards to business activities, we will devote our efforts to the①following items in order to prevent pollution and reduce
environmental burdens.
1.
2.
3.
4.
5.
②

Thorough reduction of electricity consumption in offices
Promotion of eco-driving
Thorough sorted collection of waste material
Active contribution to local environmental conservation activities
Increase of green purchasing rate of company-use equipment
We will comply with environmental laws・ordinances・regulations
and other requirements agreed upon by NISSO.

③

Thorough purchase of green products (purchasing rate)(Actual) 95%
Thorough reduction of paper in offices (paper usage)(Target) Maintain increase within 9.2% from FY 3/2020(Actual) Approximately 1.5% reduction
Thorough water saving in offices (water usage)(Target) Maintain increase within 4.8% from FY 3/2020(Actual) Approximately 3.9% reduction
Based on these achievements, we have set targets for the next

We will make considerations for the utilization of sustainablefiscal year and are working in cooperation with our business.

resources・mitigation and adaption of climate change・④

protection of biodiversity and ecosystems.

Made in Yokohama Contribution to "Plastic-free" by

In order to ensure that all employees are able to enhance their

Making Canna-Shaved Wooden Straws

awareness of environmental conservation and fully comprehend⑤

our Environmental Policy, we will thoroughly disseminate,

Nisso Pure Co., Ltd., a special-purpose

implement, maintain and continuously improve our environmental

subsidiary of NISSO, participated in the

management system.

production of the Yokohama-made cannashaved wooden straws "SDGs Straw Yokohama"We will periodically re-examine and disclose this Environmental

promoted by the Yokohama SDGs Design

Policy to the general public.

Center. This initiative uses thinned wood fromwater source forests owned by the City of
Yokohama and is produced by people with disabilities at special
subsidiaries of companies in the city. The straws are used anddisseminated in hotels, commercial facilities, etc., mainly in the city.
The wooden straws made by Nisso Pure have been introduced andused at hotels in the city.

Nisso Group CSR Report 202021

Environment+SocialMateriality 2 ： Responding to Social Changes andChanges in the Industrial Structure

Social Contribution Activities■ Exchange・Cooperation with Local Communities

Support of Kanagawa University Football Club
Since 2018, Nisso Brain Co., Ltd. has been supporting the Kanagawa

NISSO and Athletes

University Football Club, which belongs to the second division of the

NISSO employs athletes who work diligently for their future as

Kanto University Football Association.

company employees. Through the support of athlete employees
who are constantly challenging themselves toward high goals, wewill enhance our sense of solidarity and revitalize the company.

In October 2019, a soccer school for elementary school-aged children
and under was held at the grounds of Kanagawa University's
Nakayama campus, and children of Nisso Brain employees
participated. The players from the Kanagawa University Football Club
became coaches, and while it was the first time for some of thechildren to kick a ball, they started by having fun getting used to theball, and it was an opportunity for everyone who participated toenjoy sports through soccer.

Co-sponsorship of local sports

Co-sponsorship Agreement with Yokohama DeNA Baystars
Since 2018, NISSO has signed a co-sponsorship agreement with
"Yokohama DeNA Baystars", and have acquired the annual right touse 4 box seats on their Party Sky Deck. By providing these seats to the
Co-sponsorship of Tokai Wheelchair Twin Basketball Tournament (May 26, 2019)

Yokohama Rubber Baseball Association and the Kawasaki Junior
Baseball League for local elementary school children, we arecontributing to their growth by providing opportunities for them to see
and feel the success of professional baseball players up close and bepleased.

Co-sponsorship of the Great East Japan Earthquake Reconstruction Support
Match hosted by Yokohama FC (June 23, 2019)

Nisso Group CSR Report 202022

Environment+SocialMateriality 2 ： Responding to Social Changes andChanges in the Industrial Structure

Social Contribution Activities■ Contribution to the Local Community throughHeartfelt Nursing Care

■ Community Contribution Activities
As a member of the local community, we contribute to the

Nisso Nifty started participating in the nursing care business in April

revitalization and development of the economy by creating

2004 with the aim of "contributing to society through community-

employment opportunities in the region, giving consideration to thebased heartfelt nursing care". "Sweetpea" nursing care facilities haveenvironment, and participating in social contribution activities.

been nurtured to count 6 facilities in Yokohama City with thecooperation of many people, with the hope that elderly people andLocal Environmental Conservation Activities

their families can continue to live enriched and fulfilling lives for along time.

Community clean-up activities near the Shin Yokohama Headquarters office(November 13, 2019)

We contribute to the local community through our nursing carebusiness by opening the facilities for cherry blossom viewing,
conducting facility tours for local high school students, and hosting a

Co-sponsorship of Lake Suwa Revitalization Campaign(July ~ September, 2019)variety of exchanges for residents and children.

Other
Participation in Local Events

Cherry blossom viewing party (March 26, 2019)
Co-sponsorship of Kanagawa Gourmet Festa 2019 in Atsugi (April 21・22, 2019)

Facility tour of local high school students (October 10, 2019)
Co-sponsorship of Thanks to the Port (Yokohama Port Opening Festival)(June 1・2, 2019)

Halloween (October 28, 2019)
Co-sponsorship of Vietnam Festa in Kanagawa (September 6~8, 2019)

Nisso Group CSR Report 202023

GovernanceMateriality 3 ： Strengthening GovernanceCorporate Governance■Basic Views on Corporate Governance
The Nisso Group is promoting respect for human rights and thecreation of compassionate human relationships based on (ourfounding philosophy) "Nurturing and Bringing Out the Best in People".
With the aim of creating new corporate value that can contributeto society by striving to create and establish our own unique,proprietary technologies, NISSO shall ensure the transparency ofmanagement by complying with laws and ordinances anddisclosing accurate information. We recognize the importance ofcorporate governance in order to achieve continuous improvementof corporate value, and conduct management focused oncompliance. Furthermore, we respect the rights of shareholders, and・ Board of Directors
NISSO's Board of Directors is comprised of 5 members (including 2
External Managing Directors). In addition to holding regular Board of
Directors' Meetings once a month, in principle, a system has been
established where extraordinary meetings can be flexibly held whenimportant matters arise. As a supervisory body for decision-making andbusiness execution of important matters concerning the managementof NISSO, the Board of Directors examines the validity, efficiency andfairness of management, and resolves matters that are stipulated bylaws and ordinances as well as other matters related to importantbusiness tasks.

・ Audit & Supervisory Board Members andAudit and Supervisory Board

aim to be a company that is trusted by society.

Corporate Governance Structure

NISSO is a company with an Audit and Supervisory Board, and it is

In addition to establishing a General Meeting of Shareholders, theExternal Audit & Supervisory Board Members). The auditing policy andBoard of Directors, the Audit and Supervisory Board, and anauditing plans are discussed and decided by the Audit andAccounting Auditor, NISSO has set up a division in charge of internalSupervisory Board. In addition to striving to communicate withauditing to monitor business operations on a daily basis. ThroughManaging Directors and employees, etc., to gather information, Audit

mutual cooperation between these organizations, we ensure the& Supervisory Board Members attend Board of Directors' Meetings,

soundness, efficiency and transparency of management.

receive reports on the status of the execution of duties from Managing

comprised of 3 Audit & Supervisory Board Members (including 3

Directors and employees, request explanations as deemed necessary,
inspect important decision making documents, and investigate the
→

Audit

Nisso Group CSR Report 202024

Materiality 3 ： Strengthening Governance

GovernanceCorporate Governance←compliance observance status of Nisso Group and promotes risk

status of the Company's business operations and assets. The Audit
and Supervisory Board convenes on a regular basis once a month,and extraordinary meetings are held occasionally as deemednecessary. Furthermore, the Audit & Supervisory Members work
closely with the Internal Auditing Division and the Accounting
Auditor, and strive to enhance the effectiveness and efficiency ofassessment・countermeasures. The Internal Control Subcommittee
maintains the structure necessary for internal control, and promotes
its appropriate operation・checks. The Committee convenes once aquarter, but extraordinary meetings are held as deemed necessary.

・ Remuneration for Officers, etc.

audits.

NISSO has established the amount of remuneration, etc., for officers,

・ Management Committee

thereof, and the contents are determined in consideration of aor a policy concerning the determination of the calculation method

The Management Committee is comprised of Managing Directors,
the full-time Audit & Supervisory Board Member, and Executive
Officers, as well as directors of departments/divisions, and convenes
once a month. It reports on the management status of NISSO, suchas the ascertainment of management figures and the conveyanceof decisions by high-level meeting bodies such as the Board of
Directors. In addition, the Management Committee functions as anorganization that communicates overall thorough matters across all
divisions and departments of NISSO.

balance between common practices, business contents andemployee salaries, etc., in order to secure superior management
personnel and to carry out appropriate treatment. In addition, theremuneration for Managing Directors, excluding External Managing
Directors, shall provide incentives for the realization of the Mediumterm Management Plan and the achievement of short-term
performance, in order to enhance the sustainable corporate value of
NISSO for the purpose of sharing benefits (profits) between theshareholders and Managing Directors.

・ Group Meetings

Internal Control (Risk Management)Group Meetings are comprised of NISSO's Managing Directors, Audit

Structure& Supervisory Board Members, the Corporate Planning Division
Director and representatives of affiliated companies, and convenes
once a month. Reports regarding the status of business operations aswell as business performance results are received at Group Meetings,
and business plans and significant factors that contribute to theirdifferences are confirmed. In addition, progress reports and policy
guidance regarding important matters such as management issues
are conducted.

With regard to NISSO's risk management structure, we recognize that
it is an important management issue to appropriately manage
diversifying risks and prevent the occurrence and spread of damages
in a rapidly changing economic environment. In order to properly
grasp and manage risks, in addition to establishing internal
regulations, NISSO conducts regular internal audits, establishes andoperates a Corporate Value Enhancement Committee, and strives toreduce risks by developing corporate activities in compliance with・Corporate Value Enhancement Committee
The Corporate Value Enhancement Committee is comprised of
NISSO‘s Managing Directors, Audit & Supervisory Board Members,
Senior Executive Officers, representatives of subsidiaries, and NISSO’s
Internal Auditing Division Director. It conducts reports・deliberationsof issues for the prevention of corporate scandals for the entire Nisso
Group, the strengthening of our multifaceted corporate structure,and the realization of sustainable businesses, as well as constructing

laws and regulations. Specifically, in order to respond promptly andaccurately to factors that hinder the situation, we have establishedvarious regulations such as "Compliance Regulations" and "RiskManagement Regulations", and are implementing measures to
identify/evaluate risks and formulate countermeasures to prevent risks
and other factors from occurring. In addition, NISSO has concluded
an advisory contract with a law firm, and has a structure in which we
can receive advice and guidance at any time.

a management system to enhance corporate value over the
medium- to long-term. The Sustainability Subcommittee, which
belongs to the Corporate Value Enhancement Committee,
coordinates the CSR, SDGs, and ESG of the Group‘s businesses,
establishes the structures to put them into practice, and conducts
their appropriate operations・checks. In addition, in order tofacilitate constructive dialogue with shareholders, the Sustainability
Subcommittee is engaged in the examination of the policy
concerning information disclosure, the establishment of a timely
disclosure system, and the sharing・cooperation of disclosure
information. The Compliance・Risk Subcommittee reviews the

Nisso Group CSR Report 202025

Materiality 3 ： Strengthening Governance

GovernanceCompliance■ Ethics Policy

Compliance System

NISSO, as well as our officers and employees, shall uphold andNISSO has established the “Nisso Group Charter of Corporate

comply with the following policy in order to share our commitment to

Behavior”, which indicates the core concepts of a company thatand ensure the awareness of compliance, which is fundamental toconducts sound and sincere business activities, and the “Nisso Group

corporate management.

Employee Code of Conduct”, which provides specific action
guidelines. We also distribute the pocket leaflet "NISSO Michishirube"① (Ethical compliance with laws and regulations)(literal meaning: "NISSO Guidelines") which contains theWith high ethical standards, we shall act with integrity and respect

aforementioned Charter and Code to officers of NISSO and ourboth the letter and the spirit of the law both at home and abroad.

subsidiaries in order to ensure compliance of laws, regulations andethical behavior. In addition, we have developed an educational② (Elimination of improper benefits)
We shall prohibit bribery, corruption, extortion, and embezzlementof any kind. In addition, we shall not engage in acts that fall within
the scope of bribery, such as granting, accepting, requesting,authorizing, or making promises for (improper) benefits, with theaim of engaging in inappropriate acts which violate laws andinternal regulations by abusing our authority or position in thecourse of our duties.

system on compliance based on our "Compliance Regulations", andprovide regular training on such matters to officers and employees
Also, in order to detect violations of laws and regulations at an earlystage, NISSO and our subsidiaries have established "Whistleblower
Protection Regulations", and have set up the "Nisso Group Internal
Reporting Counter" as an external contact point. Furthermore, in
addition to prohibiting the disadvantageous treatment of informants,
NISSO has developed and continues to operate a system toinvestigate and administer corrective and recurrence prevention③ (Information disclosure and transparency)
We shall disclose corporate information to our stakeholders, suchmeasures in the event of any such submission of reports.

as clients, shareholders・investors, business partners, thegovernment, local communities, and society in a timely・
accurate manner in order to enhance transparency.

・Establishment of a Counter based on the Internal Reporting System
We have set up the "Nisso Group Internal Reporting Counter" to④ (Protection of intellectual property)
We shall respect the intellectual property of others obtained
through our corporate activities, and protect confidential
information.

prohibit disadvantageous treatment of informants, and havedeveloped and are operating a system to investigate and administercorrective and recurrence prevention measures in the event of any
such submission of reports.

⑤ (Fair・transparent・free competition and business transactions)
We shall always engage in fair・transparent・free competition
and business transactions in domestic and overseas markets.
⑥ (Protection of identities and elimination of retaliation)
In conformity with laws and internal regulations, we shall protect
those who report any wrongdoings (whistle-blowers) using internal
systems, such as by telephone or e-mail, from being forced into
disadvantageous situations or from being retaliated against.

・Compliance Education
With the aim of ensuring thorough compliance, NISSO distributes the“NISSO Michishirube” to all officers and employees, including the
Nisso Group companies, and conducts compliance education oncea year. For new employees, we conduct ethics education during
new employee training. In addition, we are making thorough efforts
to raise awareness of harassment prevention among all employees
by hanging posters and issuing notifications on harassment⑦ (Dissemination and thorough observance)
In order to ensure the thorough observance of this policy, we shallprevention.

appropriately implement education for our officers andemployees, disseminate its content, and conduct checks on aregular basis to further promote compliance management.

・Initiatives to Protect Personal Information
We believe that it is our important responsibility to properly manage
the personal information of our clients, business partners, shareholders
and other stakeholders acquired through our business activities, andstrive to appropriately manage personal information under ourPrivacy Policy.

Nisso Group CSR Report 202026

Materiality 3 ： Strengthening Governance

Governance

Responsibility to Shareholders and Investors
 Policy for Constructive Dialogue with

(6) Other initiatives
In addition to regularly ascertaining the shareholder composition on

Shareholders

the register of shareholders, NISSO conducts shareholder

NISSO actively engages in IR・SR activities based on the following

identification surveys of those who hold substantial shares of NISSO,

basic policy in order to contribute to the sustainable growth and thewhich is utilized in constructive dialogue with shareholders andenhancement of corporate value over the medium term byinvestors.

promoting constructive dialogue with shareholders and investors.
(1) Designation of management personnel, etc., regarding dialogue

Dialogue with Shareholders and Investors

with shareholders

We actively provide opportunities for dialogue with shareholders and

The President & Representative Director plays a central role ininvestors in order for them to deepen their understanding of NISSO. In

dialogue with shareholder and investors, and the Senior Executive

meetings with institutional investors and analysts, we actively engage

Officer in charge of IR, along with the division in charge of IR assist

in dialogue on topics such as shareholder returns and capital policy,

and promote such dialogue.

in addition to business models, management strategies, and mediumterm management plans. In FY 3/2020, we held 184 meetings.

(2) Initiatives for seamless collaboration within NISSOAt NISSO, the Accounting, Finance, Legal Affairs, Internal Auditing,and other business divisions, centering on the division in charge of IR,
will work together for constructive dialogue with shareholders
through the discussion, sharing and preparation of disclosure
information, in addition to cooperating with the “Corporate Value
Enhancement Committee” to ensure timely and appropriate
disclosures.

Regarding information disclosure, in addition to holding Financial
Results Briefings, we actively disclose information voluntarily bydisclosing Financial Results Briefing Materials, Main Q&A (questions
and answers), etc. Furthermore, we participate in IR events in order toenable shareholders and investors to deepen their understanding of
our management strategy and business activities. Moreover, we holdCompany Briefings for individual shareholders and investors, and strive
to introduce easy-to-understand business contents through various(3) Initiatives to enhance means of dialogue other than individual

contents on our website.

interviews
By recognizing that the General Meeting of Shareholders is a forum
for dialogue with shareholders, NISSO strives to set the date and time

General Meetings of Shareholdersof the General Meeting by avoiding days when such meetings are

NISSO places importance on opportunities for dialogue withconcentrated, as well as sending out and disclosing convocation

shareholders and is working to revitalize the General Meetings ofnotices and reports as soon as possible.

Shareholders. In order for our shareholders to fully consider the

In addition, in order to help deepen the understanding of NISSO, we

proposals of the general meetings of shareholders, we post

hold Financial Results Briefings and Medium-term Management Plan
Briefings for institutional investors and analysts, and conduct
Company Briefings for individual investors.
(4) Initiatives for feedback of shareholder opinions and concerns

convocation notices on the Tokyo Stock Exchange and the NISSO
website 3 weeks prior to the general meeting date, as well as sending
them out to our shareholders. In addition, we make efforts every year
to make convocation notices easier to understand by posting photos,
etc. We also digitalize the exercise of voting rights to create an

NISSO has established a system for the timely reporting of IR activity

environment in which shareholders can easily participate byreports, including opinions and concerns of shareholders andresolution. On the day of the General Meeting of Shareholders, theinvestors obtained through dialogue, to the Board of Directors, etc.

President explains in detail the items to be resolved and reported,(5) Initiatives related to management of insider information

using videos and narration, and strives to ensure that shareholders

Regarding dialogue with shareholders and investors, in addition to

can fully deliberate on each proposal item.

establishing "Information Disclosure Regulations" and "Insider Trading
Prevention Regulations" in order to prevent material information frombeing disclosed to some specified persons and to thoroughlymanage material information, NISSO has selected a Chief
Information Officer, and strives to prevent the leakage of material
information and insider trading by internal personnel.
Furthermore, NISSO will refrain from dialogue with shareholders andinvestors for a certain period of time prior to the announcement offinancial results, setting it as a "silent period".

Nisso Group CSR Report 202027

Materiality 3 ： Strengthening Governance

Governance

Responsibility to Shareholders and Investors
Information Disclosure Methods

 Shareholder Privacy Policy

NISSO discloses information based on the Financial Instruments andNISSO will handle and protect the personal information of

Exchange Act, etc., using EDINET (or Electronic Disclosure forshareholders in accordance with the Act on the Protection of

Investors' NETwork, an electronic disclosure system for disclosure

Personal Information, the Companies Act, and other relevant laws

documents such as Securities Reports based on the Financial

and regulations, as well as NISSO's Privacy Policy.

Instruments and Exchange Act) provided by the Financial Services
Agency. Information disclosures that fall under the Timely Disclosure
Rules will be disclosed on the TDnet (or Timely Disclosure network, atimely disclosure information transmission system) provided for by
the Tokyo Stock Exchange. In addition, other important information

In addition, within this Policy, shareholders, registered pledgees ofshares, or their legal representatives who have been entered orrecorded as individuals in the register of shareholders are referred toas "shareholders".

will also be provided using TDnet as deemed appropriate. In either(1) Purpose of use

case, information will be promptly announced on NISSO's website.

NISSO will use the personal information of our shareholders for the

Please note that the posting of information on NISSO's website may

following purposes:

be delayed from the time of announcement on TDnet due to the
preparation of tools and systems.

①To exercise the rights and fulfill obligations of shareholders under theCompanies Act②To provide various conveniences from NISSO to the position ofshareholders

Website Information Disclosure
We have established a dedicated site for shareholders andinvestors on our website for the purpose of timely information
disclosure and improvement of convenience. In addition toquarterly financial results briefing materials, we disclose materials
such as Main Q&A, CSR Reports, etc., and are aiming to make thesite easy to understand and use while enhancing its contents.

③To implement various measures to facilitate the relationshipbetween shareholders and NISSO④For shareholder management, such as creating shareholder dataaccording to prescribed standards based on various laws andregulations(2) Provision of personal information of shareholders to third partiesNISSO will not provide personal information received fromshareholders to third parties without obtaining the prior consent of theshareholders concerned, except when it falls under Article 23,
paragraph 1 of the Act on the Protection of Personal Information, or
Article 23, paragraph 5 of the same Act.
(3) Provision of personal information of shareholders for shared-use
NISSO will not share personal information received from shareholders
with specific individuals.
(4) Shareholder Personal Information Inquiries (in Japanese only)
For inquiries regarding the personal information of shareholders,please contact the following:【Contact information】(Shareholder Registry Administrator)
Stock Transfer Agency Business Planning Department
Mizuho Trust & Banking Co., Ltd.
2-8-4 Izumi, Suginami-ku, Tokyo 168-8507
TEL: 0120-288-324 (Toll-free)
http://www.mizuho-tb.co.jp/daikou/

Nisso Group CSR Report 202028

Nisso Group

Corporate Profile 2020

Corporate Outline■ Nisso Group Outline
Nisso Brain Co., Ltd.
Date of Establishment

March, 1986

Capital50 Million JPY

Representative

President, Chikako Shimizu

Headquarters

Nisso Dai Ichi Bldg.,
28-26 Toyooka-cho, Tsurumi-ku,
Yokohama, Kanagawa

Business Description

Administrative Human Resources
Services(General Office Work Dispatching,
Employment Placement, Commissioned
Projects)
Temporary Staffing Business/派14-020001
Employment Placement Business/ 14-ユ-020011

Nisso Nifty Co., Ltd.

■ NISSO CORPORATION Outline
Company NameNISSO CORPORATION

Homepagehttps://www.nisso.co.jp/en/

Date Founded

February 3, 1971

Capital2,012 Million JPY (As of March 31, 2020)

Date of Establishment

February, 1983

Capital450 Million JPY

Representative

President, Akitoshi Shino

Headquarters

Nisso Kosan (NISSO) Shin Yokohama Bldg.,
1-4-1 Shin Yokohama, Kohoku-ku,
Yokohama, Kanagawa

Business Description

Home Nursing Care Business

Net Sales (Consolidated)
69,209 Million JPY (As of FYE 3/2020)
Nisso Kosan (NISSO) Shin Yokohama Bldg.,

Headquarters

Nisso Pure Co., Ltd.
Date of Establishment

April, 2007

Capital40 Million JPY

Yokohama, Kanagawa 222-0033

Representative

President, Masato Hayakawa

Manufacturing-related Human Resources

Headquarters

Nisso Kosan (NISSO) Shin Yokohama Bldg.,

1-4-1 Shin Yokohama, Kohoku-ku,
Main Business

Facility Nursing Care Business,

1-4-1 Shin Yokohama, Kohoku-ku,

Services(Manufacturing Dispatching, Manufacturing
Contracting, Employment Placement, etc.)

Yokohama, Kanagawa
Business Description

Light Work Contracting, Sale of Goods(NISSO CORPORATION’s Special-purpose

Registered License Number

Subsidiary)

Temporary Staffing Business／派14-150048
Employment Placement Business／14-ユ-150026
Corporate Officers
Chairman, President, CEO & Representative Director

SHANGHAI NISSO HUMAN RESOURCES Co., Ltd.
Date of Establishment

November, 2003

Capital

300 Thousand USD

Representative

Chairman, Wang Wan Peng

Ryuichi Shimizu

General Manager, Hideaki Sugikawa
Business Description

Senior Managing Director
Toshiyasu Udagawa
Managing Director
Shinichi Matsuo

Recruitment, Human Resources Consulting

Nikon Nisso Prime Corporation
Date of Establishment

November, 2003
(Joint Venture Company established:

Managing Director (External)

January, 2020)

Shin Monzawa
Managing Director (External)
Miki Ohno

Capital50 Million JPY

Representative

President, Masahiko Yoshida

Headquarters

Shin Yokohama 214 Bldg., 8F,
2-14-2 Shin Yokohama, Kohoku-ku,

Full-time Audit & Supervisory Board Member (External)
Akira Ishida

Yokohama, Kanagawa
Business Description

Comprehensive HR Services,
Outsourcing Business

Audit & Supervisory Board Member (External)

Planning, R&D, operation and support of

Ryuta Hasegawa

structure development and opportunity

Audit & Supervisory Board Member (External)

creation for seniors' continued employment

Hideo Sakano

Temporary Staffing Business / 派14-303092
Employment Placement Business / 14-ユ- 301602

Nisso Group CSR Report 202030

History of the Nisso Group
1970

1980

1990

2000

2010

•

NISSO CORPORATION’s predecessor, Nisso Koei Co., Ltd. was established in Minato-ku, Tokyo, for the purposeof conducting welding-related works [1971]•

The predecessor company of the current Nisso Nifty Co., Ltd. was established in Minato-ku, Tokyo [1983]•

NISSO’s in-house newsletter, "Hiyaku" was first published (later renamed “Nextage”) [1984]•

Construction of Nisso Dai Ichi Bldg. (Tsurumi-ku, Yokohama/former Headquarters Bldg.) was completed [1984]•

Nisso Office M Two Co., Ltd. was established in Tsurumi-ku, Yokohama, for the purpose of conducting general
worker dispatching undertakings [1986] (Obtained licensing for general worker dispatching business in accordancewith the enforcement of the Worker Dispatch Law in July, 1986)•

Construction of Nisso Dai Ni Bldg. (Hamamatsu City, Shizuoka) was completed [1989]•

The new "NISSO" logo was decided [1989]•

Trade name was changed from Nisso Koei Co., Ltd. to NISSO CORPORATION [1989]•

6 affiliated companies were merged with NISSO CORPORATION [1991]•

Construction of Nisso Kosan (NISSO) Shin Yokohama Bldg. (Kohoku-ku, Yokohama/new Headquarters Bldg.) wascompleted [1997]•

Trade name was changed from Nisso Office M Two Co., Ltd. to Nisso Brain Co., Ltd. [1999]•

Trade name was changed from Nisso Fudosan (Real Estate) Co., Ltd. to Nisso Nifty Co., Ltd. [1999]•

Tadao Shimizu was inaugurated as the first Chairman of the Japan Production Skill Labor Association [2000]•

Employment Placement Business license was obtained [2002]•

Temporary Staffing Business license was obtained [2002]•

SHANGHAI NISSO HUMAN RESOURCES Co., Ltd. was established for the purposes of recruiting, dispatching andhuman resources consulting services in China (49.0% company investment ratio) [2003]•

Pursuant to the removal of the ban on worker dispatching for the manufacturing work of goods, dispatching for
manufacturing work was started [2004]•

The international standard for environmental management, the "ISO 14001:2004" certification was obtained by theheadquarters office [2005]•"PrivacyMark" registration was authorized [2006]•

The official mascot character, "Seizo-kun" was born [2007]•

Nisso Pure Co., Ltd. was established in Kohoku-ku, Yokohama for the purpose of facilitating the employment ofpeople with disabilities, and was certified as a special-purpose subsidiary [2007]•

The position of Chairman of the Japan Production Skill Labor Association was assumed by Ryuichi Shimizu [2011]•

The Ministry of Health, Labour and Welfare’s commissioned project, the "Superior Manufacturing Contractors"
certification was obtained [2011]•

The international standard for quality management, the “ISO 9001:2008” certification was obtained by the
Kanazawa Sales Office [2011]•

The recruitment site, "Kojo Kyujin Navi" was renewed [2013]•

The Ministry of Health, Labour and Welfare’s commissioned project, the "Excellent Dispatching Business Operators"
certification was obtained [2015]•

Was admitted to the Japan Business Federation (Keidanren) [2015]•

The education and training facility "Nisso Technical Center Higashi-Nihon" (Kurihara City, Miyagi) was established[2016]•"Tohoku Technical Center" and "Nisso Technical Center Higashi-Nihon" were certified as "Accredited Polytechnic
Schools" by Miyagi Prefecture [2016]•

The education and training facility "Nisso Technical Center Kyushu" (Buzen City, Fukuoka) was established [2017]•

Was listed on the First Section of the Tokyo Stock Exchange [2018]•

The education and training facility "Nisso Technical Center Naka-Nihon" (Okaya City, Nagano) was established [2018]•"Nisso Technical Center Naka-Nihon" was certified as an "Accredited Polytechnic School" by Nagano Prefecture[2018]•"Yokohama Tsurumi Center" (Tsurumi-ku, Yokohama) was established [2018]•

NISSO CORPORATION succeeded the real estate leasing business operated by Nisso Nifty Co., Ltd. through a
company split for the purpose of improving operational efficiency and providing further added value [2019]•

Agreed to cooperate with Nikon Corporation in the human resources dispatching business and established joint
venture company "Nikon Nisso Prime Corporation" [2020]

Nisso Group CSR Report 202031

Description of Business Business Contents

 Financial Data
Consolidated
Net sales

Based on the founding philosophy of "Nurturing and Bringing Out theBest in People", the Nisso Group continues to aim to create workplaces(Unit: Million yen)where working people can work with a sense of satisfaction and grow,as well as providing services that will contribute to our growth as acompany. In addition, we will continue to aim to improve the quality of

20,000the services that we offer, and will strive for the continued growth and18,435prosperity of our businesses.

(General Human Resources Services Business)

17,942

17,983

４Q

１Q

18,81418,920

２Q

３Q

19,248

16,784

Manufacturing-related Human Resources Services

15,999(NISSO・Nisso Pure Co., Ltd.)•

15,000

Manufacturing dispatching
Manufacturing dispatching is conducted in accordance with the"Act for Securing the Proper Operation of Worker Dispatching
Undertakings and Protection of Dispatched Workers", anddispatching services are provided to manufacturers including
automobiles, electronic components, precision equipment, andhousing equipment.

•

10,000

１Q

Manufacturing contracting

２Q

３Q

FY 3/2020

FY 3/2019

With manufacturing contracting, we provide services to

４Q

manufacturers, including automobiles, electronic components,
precision equipment, and housing equipment. Unlike

Consolidated
Operating profit

manufacturing dispatching, manufacturing contracting ischaracterized by the fact that the contractor company (NISSO)(Unit: Million yen)provides job-related instructions, and NISSO must establish
frameworks relating to production, quality control, labor
management and workplace operations. In response to orders

1,400

from the ordering party (client manufacturers), NISSO conducts
manufacturing, processing and inspections under our own

1,200

management system, and delivers the finished products(deliverables) upon completion.
•

1,000

Other
As for matters not included in the above, NISSO's special-purpose
subsidiary (Nisso Pure Co., Ltd.) engages in the light work
contracting and sales of goods businesses.
Administrative Human Resources Services (Nisso Brain Co., Ltd.)

•

1,165

General Office Work Dispatching, BPO (Business Process
Outsourcing)
General office work dispatching is a business conducted inaccordance with the Worker Dispatch Law, (or "Worker Dispatching

1,039
914

800

767
650

600

542

477

400

372
200

0

１Q

Act"), and mainly provides dispatching services such as office workand reception-related duties. In addition, Nisso Brain in part

２Q

３Q

FY 3/2019

４Q

１Q

２Q

３Q

４Q

FY 3/2020

administers BPO services and is entrusted with collective operationsof its clients.

(Other Businesses)•

Other Businesses (Nisso Nifty Co., Ltd.)The Nisso Group has established nursing care and welfare
businesses such as facility nursing care (fee-based senior-carenursing homes) and home nursing care, mainly in Yokohama,
Kanagawa and Iwaki City, Fukushima.

Nisso Group CSR Report 2020

32

NISSO CORPORATION's Concepts■ Founding Philosophy

Nurturing and Bringing Out
the Best in People
We believe in the limitless possibilities of people, growing
together through teaching and learning, we will expand ourcircle of trust while creating a lively, energetic workplace.

■ Business Philosophy
We aim to create rich human lifestyles,
Expand our circle of trust with integrity,

Be filled with youthful passion and dynamism,
And pursue limitless possibilities.

■ Corporate Philosophy
NISSO is…
・A people-focused company
・A company that challenges itself
・A company that values co-existence andco-prosperity
・A socially responsible company■ NISSO's Vision

To Be the Finest Professional
Organization Supporting Madein JapanIn order to support the spirit and technology
cultivated by Japanese MONOZUKURI(manufacturing) from the human aspect, we aim tocreate a company that allows people with diverse
personal characteristics to hone their skills, that
produces new innovations on a daily basis, and thatalways delivers performance that surpasses
expectations.
Nisso Group CSR Report 202033

External Evaluation
based on the requirements, the intention of companies is to(NISSO CORPORATION)
Superior Manufacturing Contractor certification (2010~)

continuously improve their level of environmental management. In
addition, by receiving third party certification from an external

Contractors who operate a superior and appropriate business withorganization, companies are issued with a publicly certified certificate

good structures in place = Superior Manufacturing Contractors, areof registration. NISSO obtained ISO14001 certification for management

granted with accreditation certificates and certification marks (GJ

operations at Headquarters for business contracting and humanMark). NISSO received initial certification as a Superior Manufacturingresources dispatching services in 2005.

Contractor in 2011.

Excellent Dispatching Business Operator Certification(2015~)

ISO9001：2015 Certification (Kanazawa Business Office,2011~)
ISO9001 is one of the international standards that is comprised of a

Dispatching business operators who not only comply with laws andstructure that is designed for companies, etc., to always deliver

regulations, but who also provide dependable services to bothproducts and services with the quality that clients and society aredispatched staff and dispatching destinations (client companies),

seeking. NISSO obtained ISO certification for the manufacturing ofsuch as supporting the career formation of dispatched employees

electronic components (product manufacturing excluding productand securing a better working environment for them, in addition to

design + services) by manufacturing business contracting in 2011.

preventing troubles at dispatching destinations, are certified as"Excellent Dispatching Business Operators". NISSO received initialcertification as an Excellent Dispatching Business Operator by theexamination and accreditation body in 2015.

Yokohama Health and Productivity 2020 Certification
Yokohama Health and Productivity is a system in which the City of
Yokohama certifies business establishments that strategically
implement the health promotion of employees from a management

PrivacyMark Obtainment (2006~)
The PrivacyMark System is a system that complies with the JapaneseIndustrial Standard "JIS Q 15001 Personal information protection
management systems-Requirements", certifies business operators, etc.,
who maintain a system to take appropriate protection measures for
personal information, and grants PrivacyMarks to that effect, as well as
permitting the use of PrivacyMarks for business activities. NISSO
obtained the PrivacyMark in 2006.

perspective as a certified Yokohama Health and Productivity businessestablishment, based on the viewpoint that initiatives to maintain andpromote the health of employees, etc., are investments that increase
the profitability of companies. With the declining workforce due to thedeclining birthrate and aging population, and the need to utilize
diverse human resources and enhance productivity, we recognizethat maintaining and promoting the health of our employees is aparticularly important management issue for NISSO, which considers
people to be our greatest assets. NISSO will contribute to thesustainable growth of society as a whole and the realization of alifelong active society by creating an environment where each andevery employee can work safely and actively for a long time, with the
Headquarters business office taking a central role.

ISO14001：2015 Certification (2005~)
ISO14001 is one of the international standards that is comprised ofstandards related to various methods of supporting environmental
management systems. By repeating the cycle of PDCA (Plan {policy・plan}, Do {implement}, Check {inspect}, and Act {correct, readjust})

Nisso Group CSR Report 202034

External Evaluation(Nisso Pure Co., Ltd.)(Nisso Brain Co., Ltd.)

Yokohama Community Contribution Company

Great Companies for Working Moms

As a company that contributes to the employment of persons withdisabilities in the Yokohama area, Nisso Pure received the top-level
certification (2008 ~ 2023) as a "Yokohama Community Contribution
Company".

"Great Companies for Working Moms" sponsored by the Active Moms
Promotion Project are selected from companies that are making
efforts to create a structure that makes it easy for moms to work and amanagement foundation that enables diverse human resources to be
utilized. Nisso Brain Co., Ltd. was the first company in Kanagawa
Prefecture to be selected as "Great Companies for Working Moms
2016".

Yokohama Good Balance Award
Recognized as a company that promotes the active participation
and advancement of women and work-life balance, Nisso Pure wasawarded the "Yokohama Good Balance Award" (2015 ~ 2020).

Yokohama Health and Productivity Certification,
Class AA
Nisso Pure was certified with the "Yokohama Health and Productivity
Certification, Class AA" (2020 ~ 2022) for the purpose of improving the
profitability of companies in the future through initiatives to maintainand improve the health of employees.

(COLUMN)

Hosting of ALL NISSO (employee exchange event)Once a year, employee representatives are selected from all over thecountry and an annual business performance awards ceremony isheld. In addition, exchange events for participants to enhance
motivation and communication between fellow employees areprovided.

Nisso Group CSR Report 2020

35

NISSO CORPORATION（For inquiries）
PR・IR Division, Corporate Planning Department
NISSO CORPORATIONTEL ： 045-777-7630
E-mail ： ir@nisso.co.jp
URL ： https://www.nisso.co.jp/

Nisso Group CSR Report 2020