FutureDial Automation Solutions Process
Over 231 Million Preowned Mobile Phones Worldwide
Growing adoption of FutureDial’s robotics and automation software by Wireless Carriers,
Third-Party Logistics Providers (3PLs) and Mobile Device Recyclers led to explosive
volumes of preowned iPhones and Android Smartphones being processed for resale in 2021
SUNNYVALE, CA — January 25, 2022 — FutureDial Incorporated continued its commanding lead in providing
mobile device processing solutions for Wireless Carriers, Mobile Device Buy-Back & Trade-In Companies,
Mobile Phone Recyclers and Third-Party Logistics Providers (3PLs) during the year, announcing that its robotics
and automation software solutions have been used by customers in the mobile supply chain to data clear,functionally test and grade a cumulative total of over 231.4 Million pre-owned Android smartphones andiPhones worldwide, for resale on secondary markets. Additionally, the total number of functional tests using
FutureDial software and robotics for quality assurance performed on preowned iPhones and Android
smartphones exceeded 400 Million tests. In Q4 2021 alone, FutureDial
reported that processing volume with customers increased over 50%.
In the growing reverse logistics market in the mobile supply chain,
FutureDial is a leading provider-of-choice for automated processing
solutions for preowned mobile phones, as well as for data management
systems for those phone processing operations. This lucrative market
continues to grow as the average selling price of second-generation
smartphones in today’s market approaches an average of $180,representing an approximate total available market value of over $52.7
billion. The used smartphone market share in North America reached24.4% and is expected to grow to 27% by 2024.

Boosting Workflows and Profits with Automation
As the market grows, mobile device reverse logistics operators and wireless carriers are challenged to keep up
with processing the multi-millions of phone models which are traded-in or returned each year. This isincreasingly difficult when current manual processes do not scale easily and labor challenges exist as they dotoday. FutureDial works closely with these companies based on their goals for automation and their desired
pace of evolution through the automation lifecycle. Solutions provided by FutureDial range from single station
implementations to total integrated solutions which automate and streamline the touchpoints and workflows
all the way through the mobile device processing lines at customer sites. Automating these processes in theprocessing centers results in significant cost savings for the companies, which enables them to make moremoney on each phone they resell.

Process-Automation Achieves Certifiable Pricing of Used Phones“Surpassing 231 million mobile phones processed by our robotics and software solutions indicates theexplosive growth we are seeing with customers as they embrace, implement and scale process automation,”
noted Frank Harbist, FutureDial’s President and CEO. “Our modular and fully-integrated robotics and software
solutions address customers' unique needs forreceiving, data-clearing, functional testing, andcosmetically grading smartphones and tablets forresale. Our process-automation approach andlifecycle orientation empower clients to achieve
consistent, accurate and certifiable testing and resale
price grading of millions of preowned phones, thereby
achieving their business goals.”###About FutureDial
Founded in 1999, FutureDial is the leading provider of processing solutions for the mobile device reverse logistics supply chain. FutureDial's easyto-use, ADISA certified, automated SMART Processing Platform™ reduces the number of operator touches, saving time and money for Mobile
Device Buy-Back Trade-In companies, Third-Party Logistics Providers (3PLs), Wireless Carriers and Mobile Device Manufacturers (OEMs). By
simplifying and automating processes, consolidating work flows and giving insight into business operations, FutureDial makes these businesses
more efficient, profitable and responsive to their customer needs. Visit http://www.futuredial.com or email sales@futuredial.com .
Media Contact:
Bruce Brunger, Marketing Communications Manager, FutureDial, Incorporated
Tel: (408) 245-8880 Ext 206 Email: bruceb@futuredial.com