Nisso GroupCSR Report 2021

Published October, 2021
Publisher NISSO CORPORATIONNISSO CORPORATION

Nisso Group Charter of Corporate Behavior-NISSO's PromiseThe Nisso Group respects basic human rights and maintains work
environments that can be used safely and healthily, in addition to<Communication with Society and Information Disclosure・
Information Protection>

developing fair and sincere corporate activities with the aim of・We shall manage company information appropriately, and disclose

creating enriched lives. In addition to complying with laws andinformation deemed to be necessary in a prompt, adequate andregulations, as a company that possesses high ethical standards,

accurate manner.

accepts diverse sets of values, and prizes the sense of fulfillment andjob satisfaction of each individual, we pledge to take responsible
actions, and have established the "Nisso Group Charter of Corporate

Behavior".
・ Scope of Application
This Charter shall be applicable to all officers and employees working
at NISSO CORPORATION and its affiliates.
・ Regarding the Enforcement of the Charter
Officers and employees shall comply with this Charter, and strive toensure that all people involved with the Nisso Group, including clients,
business partners and shareholders, understand the purpose of thisCharter, and be able to receive cooperation from them.
Officers and executives shall be obligated to take the initiative in theestablishment, and the understanding and dissemination of thisCharter both internally and externally.

・We shall thoroughly protect and manage various kinds of information,
including personal and client information, as well as intellectual

property rights, and shall not unjustly infringe upon nor use suchinformation.
<Exclusion of Anti-social Forces>
・We shall take a resolute stance against anti-social forces andorganizations, and shall not respond to any unjust or unlawful
demands.
<Creation of a Vibrant Workplace>・We shall respect the existence of each employee, and actively create
opportunities to maximize the abilities of each individual.
・We shall create a lively and vibrant working environment where
employees can speak freely.

・We shall value our stance of seeking the reform and innovation of
employees, and nurture employees who will lead the next generation.

<Sincere Business Activities>
・By positioning the improvement of our clients' satisfaction as thebasis of our activities, we shall constantly strive for ingenuity andenhancement, and provide services that are beneficial to ourclients.
・We shall fully utilize the organization and functions of the entire
company in order to address problems that may arise in theworkplace.
・We shall conduct fair and transparent corporate activities, andconstantly strive to enhance corporate values and redistributeprofits appropriately.
・We shall create employment through our businesses, and strive toemployees to unite and/or bargain collectively, and shall not infringe
upon such fundamental labor rights.
<Securement of Safety and Initiatives for the Environment>
・We shall recognize the importance of environmental problems, utilize
resources effectively, promote energy conservation and actively
address environmental improvement.
・We shall regard safety and "no accidents" as societal responsibilities,
and strive to ensure safety not only during working hours, but also
during commuting times.
<Responsibilities of Management>
・We shall consider the securement of safety and the maintenance ofactively contribute to society as a support function for the self-

health of employees as a top priority, and shall spare no investment offulfillment of workers.

management resources to maintain and improve the lives of<Respect for Human Rights>
・We shall respect the international norms on human rights, and shallnot participate in any action that may interfere with or impede
human rights.
・We shall respect fundamental human rights, the diversity andindividuality of employees, and shall not prejudice nor discriminate

employees.
・When operating the company, we shall listen to both internal andexternal comments/opinions with sincerity, and choose the best ways
to fulfill our social responsibilities.
<Responses to the Occurrence of Problems>
・In the event of an incident or problem that contravenes this Charter,

against individuals by reasons such as race, nationality, creed,

management shall show their determination to resolve such issues

gender, religion, physical characteristics, personal possessions,both internally and externally, take the initiative to promptly andbirthplace, etc.

reliably respond to such matters, and endeavor to investigate its

・We shall comply with labor laws and regulations related to working

cause and prevent its recurrence.

conditions such as employment and wages. We shall not allow for

In addition, management shall disclose such information and fulfill

child labor of those below the minimum age for employment, nor

their accountability to society in a prompt and accurate manner,

forced or unfair labor that is against the intentions of employees.

and implement strict disciplinary measures, including on themselves,

In addition, we shall not purchase materials or products, etc.,
produced through child labor or forced labor.

2・We shall respect fundamental labor rights, such as the right for

Nisso Group CSR Report 2021

upon clarifying the authority and responsibility of those involved.

Nisso Group Employee Code of Conduct-My BehaviorFor the realization of the spirit of the Nisso Group Charter of Corporate

・We shall not use internal information obtained in the course of duties

Behavior, as a standard of behavior that officers and employees offor personal purposes. In addition, we shall not conduct acts that will be

the Group should uphold on a daily basis, a more specific "Nisso

of self-interest based on insider information obtained during the courseGroup Employee Code of Conduct" has been established. Officersof duties.

and employees must recognize that they are responsible forcompliance with this Code of Conduct, and act accordingly.

<Dissociation with Anti-social Forces>
・We shall not have any relationships or business dealings with antisocial forces.

<Sincere Business Activities>

・We shall not make concessions by means of money, etc., against

・We shall conduct fair and transparent transactions based on law

unreasonable demands from anti-social forces.

and ethics and strive to gain the confidence of society as a whole.
・We shall maintain sound and moderate relationships withstakeholders, and shall not accept entertainment, gifts, or money
for the purpose of acquiring unfair profits.
・We shall respond to the voices of clients' with integrity, and reflect
such actions in the provision of services and the improvement ofbusiness operations in the future.
・We shall observe the Charter of Corporate Behavior, laws, rules of
employment, internal regulations, etc., and act with dignity anddiscipline.
<Respect for Human Rights>

・We shall abolish discrimination based on race, creed, gender, social
status, religion, nationality, age, physical and mental disability, andrespect individuals.

<Creation of a Vibrant Workplace>・We shall comply to laws and regulations concerning labor, and strive

to realize a healthy and comfortable working environment so that
harmony between work and life can be achieved.
・With the stance to take on challenges to achieve higher goals, weshall strive to improve our abilities and to nurture subordinates andjunior employees.
<Securement of Safety and Initiatives for the Environment>
・With regards to business activities, we shall strive to conserve resourcesand energy, and make efforts to preserve the environment andreduce waste. In addition, we shall actively cooperate with clients,
business partners, etc., in their global environmental preservation
efforts.

・We shall comply with laws, internal regulations and workplace rules

・We shall always respect fundamental human rights in various

related to occupational health and safety, promote the prevention

aspects of corporate activities, and shall not engage inof occupational accidents and mental health initiatives, and strive fordiscriminatory behavior or actions that harms the dignity of

the creation of a safe workplace.

individuals.
・We shall eliminate forced labor or labor that is against one's will,
and child labor of those below the minimum age for employment.

・We shall strive to improve our compliance of laws, regulations andtraffic manners, and make efforts to prevent traffic accidents bypracticing safe driving.

・We shall not disrupt the morals, environment and the order of theworkplace by acts that violate public order and standards ofdecency such as various types of harassment.
<Communication with Society and Information Disclosure・
Information
Protection>
・We shall deepen mutual understanding with society and establish
relationships based on trust through communication.
・We shall conduct the accurate disclosure of corporate information
to stakeholders in a timely and appropriate manner.
・We shall strictly manage confidential and personal information,
including client information acquired in the course of business, andshall not divulge such information elsewhere. Such obligations shallalso be fulfilled following employment at NISSO and/or after

retirement.
・We shall not infringe upon intellectual property rights, including
copyrights and patent rights, of others.

Nisso Group CSR Report 2021

3

Editorial Policy
CONTENTS

Reporting Policy/Editorial Policy（CSR Report 2021）

The Nisso Group CSR Report 2021 is being issued

02

Nisso Group Charter of Corporate Behavior

03

Nisso Group Employee Code of Conduct

05

Top Message

06

Mission・ Vision

07

Stakeholders of the Nisso Group08

Nisso Group CSR

11

Sustainability Policy and Materiality (Key Issuesof the Nisso Group)（ESG BOOK 2021）

understanding of the Nisso Group's CSR
information.

Organizations to be Reported
This report contains the activities, initiatives andrelated data of NISSO CORPORATION and ourgroup companies.

Referenced Frameworks

Materiality1：Creating a Comfortable Workplace

GRI (Global Reporting Initiative) Standards, SDGs

13

Respect for Human Rights(Sustainable Development Goals), United Nations

14

Work-style Reform

15

Safety and Health Initiatives

18

Environmental Initiatives

Materiality2：Responding to Social Changes andChanges in the Industrial Structure
20

Development of Human Resources

22

Diversity

24

Utilization of Employees with Disabilities

25

Coexistence with Diverse Communities

Materiality3：Strengthening Governance27

Corporate Governance

30

Compliance31

Responsibility to Shareholders and Investors（Corporate Profile 2021）

4

for the purpose of providing stakeholders with an

34

Corporate Outline

35

History of the Nisso Group36

Description of Business

37

NISSO CORPORATION's Concepts

38

External Evaluation

Nisso Group CSR Report 2021

Global Compact, etc.

Reporting Period
FY 3/2021 (April 1, 2020~March 31, 2021)※ Some information up to September 2021
is also included

Top Message
NISSO CORPORATION was founded in 1971, and we celebrated our50th Anniversary in February 2021. Under our founding philosophy of■ Toward the Realization of"Nurturing and Bringing Out the Best in People", we have been"Creating Opportunities and Hopes for People to Work"supporting MONOZUKURI (manufacturing) from the human side forWith Human Resources Solution Services that support the growth ofover 50 years. The Nisso Group believes that people are our greatest

companies and people, the Nisso Group upholds the mission ofassets and the most fundamental and important resources for"creating opportunities and hopes for people to work".

providing services, and based on respect for human rights andIn the midst of major changes such as changes in the global andobservance of compliance, we are engaged in "humansocial environments, we have established a structure that enables us

development", taking into account the aptitude of each individual

to speed up management decisions in order to achieve sustainable

and every individual, and the creation of an environment where

growth. In addition, we have defined the "Materiality" (Key Issues) toworkers can flourish with a sense of satisfaction.

achieve our vision of "To transform into a corporate group with highgrowth potential" as "Creating a comfortable workplace",■ The Nisso Group and SDGs

"Responding to social changes and changes in the industrial structure",and "Strengthening governance". In order to realize "Creating a

The environment that surrounds us is changing rapidly. Due to the

comfortable workplace", we will clarify what a rewarding workplace is,increased risks of natural disasters caused by climate change, suchand make improvements in accordance with the characteristics ofas global warming, and pollution problems, such as marine plastics,

our business. In order to realize "Responding to social changes andwarnings are being given to the sustainable potential of various

changes in the industrial structure", we will accelerate investment inbusinesses.

rapidly changing business environments such as diversity and DX,

In addition, we are now facing new coronavirus (COVID-19)

aiming for changes to a business structure that is resistant to economic

infections that have expanded worldwide. As a result, various

fluctuations. In addition, in order to realize "Strengtheningchanges are occurring in our lives, such as new work-styles and new

governance", we will strengthen corporate governance, promote

lifestyles.

compliance management, and develop a risk management system.

Furthermore, with the evolution of technologies such as AI, IoT, and5G, everything is being digitized, and the need to transform businessmodels is being questioned. The impact of the evolution oftechnology is said to be particularly significant for the manufacturingindustry, and in order to respond to these changes, we believe that it
is a management issue to consider IT and business as one, and toformulate strategies for creating new value.
In order for a company to respond to these changes and achievesustainable development, it is necessary to carry out management

and business development that emphasizes the needs of society
from a long-term perspective. To this end, in addition tostrengthening governance and addressing management risks, we will
strive to pursue sustainability in our business operations with the aim ofacquiring new business opportunities.

■ Aiming for the Realization of a Sustainable Society
Based on the perspective of ESG (Environment, Social {Society}, andGovernance), the Nisso Group believes that it is of the utmost
importance to respond to the demands of society by implementing
the "Sustainable Development Goals" that SDGs strive for. Based on
stakeholder engagement, we aim to solve social issues by setting
concrete plans and targets.
Going forward, we will continue to engage in corporate activities withthe aim of contributing to the resolution of social issues through ourbusiness, and achieving sustainable growth together with society. In
addition, we will strive to enhance corporate value by promoting
human development in line with the new era, and will continue totake on challenges to contribute to the growth of the working people
and the future of Japan.

■ Nurturing and Bringing Out the Best in People
We have put into practice management that values "people" above
all else in order to realize our founding philosophy of "Nurturing andBringing Out the Best in People". Believing in the potential of eachand every employee, challenging infinite possibilities, anddeveloping, will lead to our growth as a company.
We believe that by recognizing and utilizing the diverse values andindividuality of each employee and creating a system that maximizes
their abilities, and by continuing to create a workplace that is
comfortable and pleasant to work in, we will be able to realize anenvironment where people can grow and live.

Ryuichi Shimizu
Representative Director, President & CEO
NISSO CORPORATION

Nisso Group CSR Report 2021

5

Mission・Vision■ Towards the Realization of Our Mission and Vision
On May 12, 2021, the Nisso Group made public a 3-year Medium-term Management Plan, with FY 3/2022 as the first year. In the midst of theneed to speed up management decisions, our mission to fulfill is "Creating opportunities and hopes for people to work", and we aim to create
workplaces where employees can work with motivation and flourish with Human Resources Solution Services that support the growth ofcompanies and people. We also aim to provide services that can respond to social changes and changes in industrial structures, and willcontinue to promote initiatives “To transform into a corporate group with high-growth potential".

We, the Nisso Group
with Human Resources Solution Services

that support the growth ofcompanies and people

Mission （will fulfill our Mission of）

Creating opportunities and hopes
for people to work
Vision （What we should aim for in 3 years）

To transform into a corporate groupwith high-growth potential

6

Nisso Group CSR Report 2021

Stakeholders of the Nisso Group■ Stakeholder Engagement
Based on the Charter of Corporate Behavior and the Employee Code of Conduct, the Nisso Group will develop sincere business activities, clarify
our responsibilities to our stakeholders, deepen mutual understanding through two-way communication, and strive to build a sustainable
relationship of trust with our stakeholders.

Stakeholders
Employees

Main Initiatives
Based on the founding philosophy of "Nurturing and Bringing Out the Best in People", we respect thediverse values and individuality of our employees, and actively create opportunities for them to flourish.
・Various education・training systems

・Various consultation counters

・Intra-company newsletter, portal sites

・Qualification acquisition subsidy system

・Health and Safety Committee

Clients

We build long-term relationships based on trust by working closely with our clients, responding to themsincerely and creatively, and providing high-quality services.
・Provision of information through NISSO's corporate website

Shareholders・Investors

・Establishment of inquiry counters

・Industry trends seminars

・Health and safety activities

・Quality improvement activities

In order to earn the trust of our shareholders and investors, we strive to enhance corporate value throughour business activities. In addition, we strive to disclose information in a fair, timely and appropriate manner,
put into practice transparent management, and place importance on constructive dialogue.

・General Meetings of Shareholders

・Financial Results Briefings

・Briefings for individual investors

・Information disclosures

・Meetings with institutional investors

Business Partners

We build good relationships based on trust and achieve co-existence and co-prosperity through fair andequitable transactions with our business partners in accordance with laws and regulations.
・Daily procurement activities

・Survey of business partners

・Mutual cooperation for information security compliance

Community・Society

As a member of the local community, we contribute to the revitalization and development of theeconomy by creating employment opportunities in the region, giving consideration to the environment,
and participating in social contribution activities.
・Participation in local events・Environmental conservation activities

・Co-sponsorship of local sports

・Support for culture and the arts

Nisso Group CSR Report 2021

7

Nisso Group CSR■ Basic View
The "Nisso Group Charter of Corporate Behavior", which is a code of conduct that officers and employees should adhere to, states that wemust not only comply with laws and regulations, such as prohibition of discrimination, respect for diversity, freedom of association,prohibition of forced・child labor, etc., but that we also maintain high ethical standards and accept diverse values. We have establishedthe "Nisso Group Employee Code of Conduct" as a standard of conduct that should be followed on a daily basis by putting into practicethe spirit of the Charter of Corporate Behavior.
Recognizing that respect for human rights is the foundation of business in our daily activities, in October 2019, with the aim of thoroughly
implementing the "Nisso Group Charter of Corporate Behavior", the "Policy on Human Rights and Labor" was established in order toadvocate international standards on human rights, such as the United Nations Global Compact's principles concerning human rights・labor,
and to conduct the management of respect for humanity. In addition, in the same month of the same year, the "Ethics Policy" was alsoestablished in order to share compliance, which should be the basis of corporate management, and we will ensure its thorough awareness.
Going forward, we will continue the activities of the United Nations Global Compact, which are the universal principles of "Human Rights","Labor", "Environment", and "Anti-corruption" advocated by the United Nations.

■ Our Various Policies
The policies set forth by the Nisso Group are as follows:

Date Enacted

Human
RightsLabor

Environment

Anticorruption

Nisso Group Charter of Corporate Behavior

Oct. 1, 2016

●

●

●

●

Nisso Group Employee Code of Conduct

Apr. 1, 2017

●

●

●

●

NISSO CORPORATION Privacy Policy

Apr. 1, 2005●

NISSO CORPORATION Information Security Policy

Dec. 15, 2006

NISSO CORPORATION Occupational Health and
Safety Policy

Apr. 1, 2015

NISSO CORPORATION Environmental Policy

Jun.1, 2016

NISSO CORPORATION Basic Policy regarding Proper
Handling of Specific Personal Information

Apr. 1, 2017

Basic Policy regarding the Internal Control System

Apr. 1, 2017●

Policy regarding System Development of Internal
Control related to Financial Reporting

Apr. 1, 2017●

NISSO CORPORATION Mental Healthcare Policy

Oct. 1, 2017

Ethics Policy

Oct. 1, 2019

Policy on Human Rights and Labor

Oct. 1, 2019

Nisso Group Business Continuity Plan
(BCP) Basic Policy

Apr. 1, 2021

Policy8

Nisso Group CSR Report 2021

●
●
●
●

●
●
●

●
●

Nisso Group CSR■ Participation in the United Nations Global Compact■ Contributions to Sustainable Development Goals(SDGs)

On March 18, 2019, NISSO began our participation in the United Nations

The "Sustainable Development Goals (SDGs)s" adopted by the United

Global Compact, a global initiative to achieve sustainable growth in the

Nations in 2015, are universal goals for 2030 that address social issues suchinternational community. We will contribute to theas poverty, employment, and the environment. The Nisso Group will facerealization of a sustainable society by supportingand putting into practice the 10 principles of UNGC,
which consists of the 4 areas of “Human Rights・

the various challenges facing the world with sincerity, and contribute to
the realization of a sustainable society, namely the achievement of theSDGs, through its business activities.

Labor・Environment・Anti-corruption” advocated by

the United Nations.

10 Principles of the United Nations Global Compact
Human
RightsLabor

Environment

Anticorruption

Principle 1

Support and respect the protection ofinternationally proclaimed human rights

Principle 2

Ensure that business practices are not complicit
in human rights abuses

Principle 3

Uphold the freedom of association and theeffective recognition of the right to collective
bargaining

Principle 4

Eliminate all forms of forced and compulsorylabor

Principle 5

Abolish child labor

Principle 6

Eliminate discrimination in employment andoccupation■ RBA Initiatives

Principle 7

Adopt a precautionary approach toenvironmental challenges

NISSO is a company that provides human resources services, such as

Principle 8

Conduct environmentally responsible activities

manufacturing industry. Therefore, there are many clients who are

Principle 9

Encourage the development and diffusion ofenvironmentally friendly technologies

Principle 10Fight corruption in all its forms including extortionand bribery

manufacturing contracting and dispatching, to clients mainly in theaffiliated and compliant with RBA (Responsible Business Alliance), which
promotes CSR in global supply chains such as the electronics industry.

Labor

Environment

Activities at the Global Compact Network JapanNISSO participates in activities carried out by the Global Compact

Management
Systems

Network Japan (GCNJ), Japan's local network of the United Nations
Global Compact. GNCJ conducts themed subcommittee activities todiscuss and exchange information on sustainability concepts andSafety &HealthEthicsinitiatives, learning from the practices of other companies andacademic experts. In FY 3/2020, we participated in the following
subcommittees.

In order to contribute to CSR procurement initiatives in our clients' supply

・ ESG Subcommittee

chains, NISSO believes that it is essential to comply with the RBA Code of・ Supply Chain Subcommittee

Conduct. Accordingly, we have established the RBA Subcommittee,

・ Reporting and Research Subcommittee

which belongs to the Corporate Value Enhancement Committee, in order・ Human Rights Education

to establish a CSR structure and a framework for activities, and have put

Otherinto place a structural framework for continuous operation. Through these
activities, we are working with our clients to address issues such as humanrights, the working environment, safety and health, and ethics in the
supply chain, and are responding to education and audits.

Nisso Group CSR Report 2021

9

Nisso Group CSR■ Toward the Selection of Key CSR Issues

Step 1 Extraction of Materiality (Key Issues)

In accordance with our founding philosophy of "Nurturing andBased on the GRI (Global Reporting Initiative) Standards, theBringing Out the Best in People", the Nisso Group aims to create aworkplace where working people can work and grow, as well as toprovide services that can contribute to our growth as a company. In
order to enhance the corporate value of the Nisso Group, we will

respect laws and social rules, and conduct CSR activities aimed atrealizing a sustainable society.

SDGs (Sustainable Development Goals), and the United Nations
Global Compact, we have extracted social issues that arehighly relevant to Nisso Group's business.
Step 2 Evaluation of Importance from the Perspective of NISSO
and Our Stakeholders
Based on Step 1, we selected social issues in terms ofimportance to our stakeholders and importance to NISSO, andidentified issues that should be prioritized.

Process for Identifying Key CSR Issues
The Nisso Group will continue to support the "working people" withthe aim of allowing each and every employee to challenge infinite
possibilities and continue working with enthusiasm. In addition,"responding to changes in society and industrial structures" is an
important issue that the Nisso Group must respond to. In order tosolve these issues, we will reinforce governance, which is thefoundation of all companies, and will realize a sustainable society.
To put it into practice, we have identified key issues in accordancewith the following process:Step 3 Confirmation by the Sustainability Subcommittee
The Sustainability Subcommittee, which belongs to the
Corporate Value Enhancement Committee, exchanged
opinions on the issues in Step 2, and selected their materiality(key issues).
Step 4 Discussions and Decisions by Management
The materiality selected was decided after the exchange of
opinions with management through the Corporate Value
Enhancement Committee and the Board of Directors.
Step 5 Association with SDGs

Mapping of Key CSR Issues

We linked the identified materiality with the related SDGs.

Importance for stakeholders

・Information disclosure inside and outsidecompany・Strengthening the CSR management
system・Promotion of CSR procurement
・Communication with the local community

・Respect for human rights
・Work-style reforms
・Safety and health initiatives
・Human resources development
・Utilization of employees with disabilities
・Diversity
・Environmental initiatives
・Contributions to the local community
・Corporate governance・Compliance・Responsibility to shareholders andinvestors

・Protection of client information andprivacy
・Promotion of fair competition
・External reporting contacts
・Provision of equal employment andgrowth opportunities for all
・Strengthening of information security
systems

・Personnel system reform
・CSR education
・Development of mechanisms,
infrastructure to develop humanresources who can respond tochanges in the world・Creation of new workplaces with focus onchanges in the industrial structure
・Strengthening of compliancemanagement

・Use of water resources
・Wastewater treatment • management
information
・Energy-saving measures
・Biodiversity conservation activities

Importance for business
10 Nisso Group CSR Report 2021

Sustainability Policy and Materiality（Key Issues）■ Sustainability Policy
In order to achieve our mission of "Creating opportunities and hopes for people to work", the Nisso Group aims to achieve sustainablebusiness growth and realize a sustainable society by establishing policies on human rights, labor, the environment, health and safety, andethics, and advancing initiatives to solve social issues through the provision of Human Resources Solution Services that support the growth ofcompanies and workers.

■ Materiality (Key Issues)
Based on our Sustainability Policy, the Nisso Group considers that it is important to contribute to society and the environment through ourbusiness, and has identified materiality (key issues) with the aim of achieving both social and corporate value.

Materiality (Key Issues)

Issues Enforced in FY 3/2021

Related SDGs

Respect for human rights

Materiality 1：

Creation of a comfortable workplace

Work-style reforms（Practice of “Decent Work”）

What is needed for employees to keep working vigorously"Understand the characteristics of the business, clarify what a"rewarding workplace" is, and make improvements"

Safety and health initiatives（Promotion of employee health and safety）

Environmental initiatives（Strengthening of cooperation between businessactivities and the global environment）

Materiality 2：

Human resources development

Responding to social changes andchanges in industrial structures
What is needed to continue to respond tochanges in social thinking andthe evolution of technology"Aim to change to business structures that are resistant to economic
fluctuation. In addition, we will accelerate investments in rapidlychanging business environments such as diversity and DX"（Development of human resources capable ofresponding to change）

Diversity（Support for the active participation of diverse
human resources）

Coexistence with diverse communities（Promotion and coexistence of local community
activities）

Practice of sustainability management

Materiality 3：

Strengthening of corporate governance

Strengthening of governance
What is needed to keep up with the way
things should be as times continue to change

Strengthening of compliancemanagement"In order to conduct management with an eye on sustainable growth,
we will strengthen corporate governance, promote compliancemanagement, and establish a risk management structure"

Practice of risk management

Responsibility to shareholders andinvestors

Nisso Group CSR Report 2021

11

Nisso GroupESG BOOK 2021

12 Nisso Group CSR Report 2021

Materiality 1 ： Creation of a comfortable workplace

SocialRespect for Human Rights■ Basic View
The Nisso Group recognizes the diversity of human rights, religion,
gender, sexual orientation, age, nationality, disability, etc., and⑤ (Humane treatment)
NISSO is committed to taking strict measures to prevent harsh andinhumane treatment, such as abuse and harassment.

recognizes that it is a corporate responsibility to respect all human・We shall not tolerate or engage in acts such as sexual harassment・rights and strengthen our business foundation. NISSO has formulated

sexual abuse・corporal punishment・mental or physical coercion・the "Policy on Human Rights and Labor", and is engaged inverbal abuse.

management that respects human rights.

■ Policy on Human Rights and Labor⑥ (Elimination of discrimination)
NISSO is committed to respecting the diversity of each individual andto creating a workplace free of harassment and unlawful

Recognizing that respect for human rights is the foundation of

discrimination.

business in our daily activities, NISSO shall uphold and commit to the・ We shall eliminate discrimination based on human rights・creed・

following policy in order to advocate international standards ongender・age・social status・family origin・nationality・ethnicity・

human rights, such as the United Nations Global Compact's principles

religion・sexual orientation・gender identity/expression・maritalconcerning human rights・labor, and conduct the management of

status/history・pregnancy status・protected genetic information・

respect for humanity.

presence/absence of military experience・political affiliation・① (Free choice of employment)
NISSO is committed to not employing any kind of forced labor in ourbusiness activities.
・We shall not employ forced labor, bonded or indentured labor, or
involuntary prison labor.
・Certification documents belonging to individuals, such as passports
and ID cards, shall be kept・managed by employees, and NISSO
shall not retain any of the original documents.
・The relationship between workers and NISSO shall be voluntary, andstatus of labor union participation, or presence/absence ofdisabilities.
・ We shall value personality・individuality, and shall provide fair
opportunities for recruitment・employment・skills development・
education・salary increases・advancement/promotion, etc.,
according to ability.
⑦ (Freedom of association)
In accordance with the laws and customs of each country, NISSO iscommitted to respecting the operation of labor unions andworkers shall have the freedom to leave their workplaces or toorganizations of employees, and to respecting the rights of workers,

terminate their employment at any time.

including their formation of and participation in such organizations,② (Young workers)

NISSO is committed to complying with the minimum age laws andrequirements of each country, and to not employing child labor.
・We shall not hire children under the age of 15 in Japan.
・We shall also give appropriate consideration to young workers
under the age of 18 in conformity with domestic laws.

and their right to collective bargaining.

⑧ (Full dissemination)
In order to ensure the thorough observance of this policy, we shallappropriately implement education for our officers and employees,
disseminate its content, and conduct checks on a regular basis tofurther promote the management of respect for humanity.

③ (Working hours)
NISSO is committed to complying with the laws and regulations

Raising Awareness of Human Rights

related to labor of each country regarding working hours・holidays・

The Nisso Group promotes human rights education and thevacations (paid leave).

prevention of harassment in order to put into practice respect for④ (Wages and welfare・benefits)

human rights of companies.

NISSO is committed to complying with the wage-related laws of eachcountry, to making appropriate salary payments, and to not making
unjust reductions or deductions.
・We shall provide workers with ways to accurately confirm theircompensation on a regular basis.
・Compensation shall be paid by cash or bank transfer on aregular basis.

As an initiative to realize "Decent Work", we will promotecomprehensive human rights assessments by identifying human rights
risks and monitoring the situation regarding human rights in the Nisso
Group based on the "Policy on Human Rights and Labor", andpromote the creation of an organizational culture free of harassment.
In addition, we are promoting activities to deepen our understandingof human rights by displaying posters aimed at preventing harassment,
establishing an internal reporting counter for NISSO, and distributing
cards to employees describing how to use the counter to ensure
thorough awareness.
Nisso Group CSR Report 2021

13

Materiality 1 ： Creation of a comfortable workplace

SocialWork-style Reform■ Basic View

Promotion of Health Management

Based on the management philosophy of "Aim(ing) to create rich・Obtained Yokohama Health and Productivity

human lifestyles" and the spirit of "A people-focused company"
upheld in our corporate philosophy, the Nisso Group aims to create

Certification

a comfortable working environment where employees can work

NISSO's special-purpose subsidiary, Nisso Pure, has been certified with

with a peace of mind and with motivation.

the "Yokohama Health and Productivity Certification, Class AA" (2020 ~2022) for the purpose of improving the profitability of companies in the

Toward the Realization of

future through initiatives to maintain and improve the health of
employees.

“Creating a Rewarding Workplace”
In order to realize "Decent Work", the Nisso Group aims to create aworkplace environment where each and every employee can feela sense of satisfaction and satisfaction in their work, and grow withpeace of mind. In addition, based on our Policy on Human Rights

Initiatives for the Prevention of the Spread of
New Coronavirus (COVID-19) Infectionsand Labor, we are making efforts to construct a human resources

The Nisso Group places the highest priority on the safety of all

system that values personality and individuality, and aiming toemployees and relevant personnel, and is strengthening measures tocreate diverse work-styles that can provide fair opportunities forprevent the spread of COVID-19 infections in order to ensure therecruitment, employment, skills development, education, salary

health of employees.

increases, advancement/promotion, etc., according to ability.

・Introduction of a region-restricted employee
system・ Establishment of the "COVID-19 Countermeasures
Headquarters"

In April 2020, we introduced a region-restricted employee system

The Nisso Group has established the "COVID-19 Countermeasureswith the aim of ensuring work-life balance and providing more

Headquarters" headed by the President of NISSO, and strives to ensure

options in order to respect the diverse working-styles of our

the safety and health of all employees and relevant personnel.

employees.

・Introduction of a teleworking system

・Implementation of on-line training
The development of human resources, including manufacturing staff,

In October 2020, we introduced a teleworking system with the aim

is an important mission of the Nisso Group. Based on our policy ofof improving productivity, ensuring work-life balance, and ensuring

preventing the spread of COVID-19 infections, we are promoting on-

safety in response to new lifestyles. As a result, we aim to continueline education to increase the motivation of manufacturing staff tooperations and quickly restore business in the event of a disaster.

work and to improve retention rates.

・Support system for balancing childcare andnursing care
In line with the General Business Owner Acton Plan which is basedon the Act on Advancement of Measures to Support Raising NextGeneration Children, NISSO aims to create a comfortable working

environment where employees can balance work and child-rearing.

・Thorough implementation of infection prevention
measures for recruitment offices and on-line
interviews
Although we conduct recruitment activities every day at recruitment
offices spread throughout Japan, it is NISSO's mission to not only

protect the safety and health of our recruiters, but also of those whocome to interview with us. We are making every effort to prevent the
spread of infections by thoroughly preventing droplet infections and・Promotion of annual paid leave acquisition
We are promoting the acquisition of paid leave in order to improve
the number of days of annual acquisition per person every year.
NISSO conducts status reports to the heads of each department
and promotes the acquisition of paid leave.

14 Nisso Group CSR Report 2021

conducting interviews on-line.

Materiality 1 ： Creation of a comfortable workplace

SocialSafety and Health Initiatives■ Occupational Health and Safety
The Nisso Group considers the creation of a workplace environment
where employees can work in a healthy and safe manner as one of
our important issues. We are promoting health and safety activities inaccordance with the "Occupational Health and Safety Policy" withthe aim of further improving the level of safety and health.

Occupational Health and Safety Management
In order to manage the safety and health of our company, theNisso Group has established a company-wide Health and Safety
Committee and a health and safety committee for eachbusiness site, and holds a meeting once a month for eachcommittee to deliberate and share information on theprevention of occupational accidents and health problems. In
addition, in order to ensure the safety and health of all working■ Occupational Health and Safety Policy

people, we have introduced an occupational health and safety

NISSO's occupational health and safety activities are the foundationto achieve zero occupational・traffic accidents, and areof our corporate management, and ensuring the health and safety

promoting the PDCA (Plan, Do, Check, Act) cycle of health andof all workers working at NISSO has become our utmost priority. By

safety activities.

management system, formulated a company-wide action planestablishing a comfortable work environment, and by unifying theentire company to work together in all aspects of our businessactivities, we will strive to actively promote and improve our
occupational health and safety activities, and will continue to aim
for a true zero disaster workplace.
①

In all aspects of our business activities, we will strive to prevent

NISSO's Unique "Occupational Health and Safety
Management System“⚫ Preparation of healthand safety action plan

⚫ Addressing of issues⚫ Reflection of plan

workplace accidents and disasters by taking the necessary（A）
Corrective
action（P）
Planning（C）
Progress
confirmation（D）
Activity
implementation

measures to eliminate or reduce risks based on theinvestigations of dangers and hazards and the results thereof.
②

We will develop health and safety activities with theparticipation and cooperation of all employees and relevant
parties of NISSO, and will continue to aim for the improvementof our health and safety standards.

③

We will comply with the Industrial Health and Safety Act,
relevant laws and regulations, and the health and safety

regulations established at the workplace, and will endeavor to
improve the level of our health and safety management
structure.
④

We will establish, periodically review, and continuously
enhance our occupational health and safety management
system, and will continue to aim for the further improvement of
our health and safety standards.

⑤

In order to prevent health problems caused by overwork andmental health-related issues, we will enhance our healthmanagement structure and promote the maintenance of
health for all employees.

⑥

We will promote measures to prevent traffic accidents, andwill raise awareness in order to ensure both vehicular andpedestrian traffic safety.

⑦

We will conduct education and training necessary to ensure
the health and safety of all employees, and will improve theirknowledge and awareness regarding health and safety.

⑧

We will ensure the full dissemination of NISSO's Occupational
Health and Safety Policy to all employees, and will continue toaim for zero accidents and disasters in the workplace.

⚫ Hiyari hatto* selection⚫ Implementation of risk
assessments⚫ Confirmation of progressof goal achievement
status*Hiyari hatto= Near-miss reporting（P）Planning・ Declaration of health and safety policy
・ Setting of health and safety goals for each office andworkplace
・ Establishment of workplace health and safety system, andformulation of workplace rules
・ Creation of health and safety plan
（D）Implementation・inspection・improvement of health andsafety plan
・ Risk assessments, workplace inspections, hiyari hatto, etc.
（C）Progress confirmation
・ Reporting, confirmation, deliberation, and recording at
theHealth and Safety Committee
・ Investigation of causes of occupational accidents, etc.
（A）Corrective action
・ Reflection of activities in health and safety activity reports
・ Preparation of health and safety activity report
Nisso Group CSR Report 2021

15

Materiality 1 ： Creation of a comfortable workplace

SocialSafety and Health Initiatives■ Occupational Safety Activities

Health and Safety Education

Based on the Occupational Health and Safety Policy, we formulate

・ Hazard Simulation Education

one-year activity plans and carry out health and safety activities.

Nisso Technical Centers (TCs), which are training facilities owned by
NISSO in 9 locations nationwide, are furnished with equipment that

Promotion of Annual Plans based on Health and Safety

Management Structure

simulate hazards, and education with real-world experiences areprovided. In addition, NISSO also provides hazard simulation
education using mobile educational vehicles for employees and staff
who work and live far from the TCs.

・ National Safety Week
We held the "National Safety Week" for the purpose of preventing
occupational accidents. During the implementation period from July
1 to July 7, 2021, we notified employees of the contents of ouroccupational accident prevention activities, and worked to improvesafety activities and safety awareness.

KYT is implemented as a voluntary activity. By raising our sensitivity tohazards and applying them to risk assessment practices, we are able
to create a safer workplace environment.

(Slogan)

Sustainable Safety Management:
Safe Workplaces for the Future(Main priority items)① Measures to prevent machinery-related accidents and falls② Measures to prevent heatstroke③ Measures to prevent traffic accidents

・KYT (Kiken Yochi Training, or Hazard Prediction Training)etc.

・ Year-end and New Year "Zero Accident" Campaign
The period from December 1, 2020 to January 15, 2021 was carriedout as the "Year-end and New Year Zero Accident Campaign Basedon the notification and implementation guidelines of the Ministry of・Health and Safety Study Groups
We hold study group sessions aimed at promoting health and safety

activities and acquiring knowledge of laws and regulations. We willfurther raise health and safety standards by raising safety awarenessamong all employees involved in the promotion activities, including
safety personnel.

Traffic Safety Initiatives
・Accident Prevention Activities

Health, Labour and Welfare, we shared priority implementation items

We are taking various measures to prevent traffic accidents, such as

and worked on safety activities in order to achieve zero-accidents

utilizing analysis results by obtaining driving record certificates,and zero-disasters.

enforcing parking rules and conducting quarterly checks, installing
drive recorders in shuttle vehicles, creating traffic warning maps,

Measures for Hazard Prevention

conducting on-board passenger checks, watching traffic safety

・ Risk Assessments

vehicle 4S. In addition, in order to raise awareness of safe driving, we

In order to prevent hazards at NISSO's workplaces, we conduct risk

continuously conduct traffic safety patrol activities at the gates andassessment activities based on our annual plans. We conduct moreparking lots of our clients' factories.

videos, implementing traffic KYT, and thoroughly implementing

thorough activities at sites where we manage chemical substances.

・ Workplace Inspections
We reduce risks by promoting safety guidance and improvements byconducting workplace inspections (at all workplaces) by healthofficers and workplace inspections by industrial physicians (atlocations of 50 or more people).

・ Hiyari Hatto (near-miss reporting) Activities
In order to identify potential risks in the workplace and prevent
disasters in advance, we report and improve hiyari hatto activities.

Disaster Prevention Initiatives
・Disaster Prevention Activities
We conduct regular disaster prevention drills at workplaces, provide
guidance and education for fire prevention, and conduct
inspections of NISSO's dormitories.

16 Nisso Group CSR Report 2021

Materiality 1 ： Creation of a comfortable workplace

SocialSafety and Health Initiatives■ Promotion of Occupational Health Management

Mental Health

The Nisso Group places top priority on the health of our employees. In

NISSO carries out mental health activities not only for physical healthorder to ensure their health, we promote work environment management,

but also for mental health promotion. We provide regular mental

work management and health management, which are thehealth education (self-care and "line care", or employee carefundamentals of occupational health management. At the same time,overseen by managers), and have established an in-house "mental

we promote the creation of a workplace environment where employees

care consultation room" to provide counseling and awareness-raising

can work for a long time in good physical and mental health.

activities related to mental health In addition, we conduct stresschecks once a year for our employees, recommend doctor interview

Health and Occupational Health Management Initiatives
・ Appropriate management of working hours to control long working
hours
In order to control long working hours, NISSO has established our own rules

guidance to people with high levels of stress, and make efforts toimprove work environments based on organizational analysis.

Mental Healthcare Policy

to prevent overwork by providing interview guidance by doctors in

In order for a company to grow and operate soundly, it is the basis ofaccordance with the requirements for overtime work hours.

all things that all employees can work safely and in good health, andNISSO aims to support the realization of a richer social life. In order to・ Various health examinations
We carry out various health examinations (general and special healthexaminations, etc.) to help maintain and improve the health of ouremployees by listening to opinions from doctors based on the results, andrecommending re-examinations.

achieve this, based on the Ministry of Health, Labour and Welfare's"Guidelines for Maintaining and Improving Workers' Mental Health", werecognize that mental health is an important issue for the happy lives
and vibrant workplaces of all employees and their families. We will
implement the following matters to address and improve mental

・ Heatstroke prevention measures

healthcare so that we are able to maintain physical and mental

From June to September 2021, we implemented measures to prevent

health and work with vitality.

heatstroke among employees by distributing salt candy and proposing
environmental improvements at workplaces with the goal of zeroheatstroke occurrences.

We will strive to raise awareness by providing education, training,・ National Occupational Health Week
We hold "National Occupational Health Week" for the purpose ofmanaging the health of workers and improving workplace environments.
During the implementation period from October 1 to October 7, 2021, we

notified employees of the contents of our occupational health activities,
and worked thoroughly to improve such activities.

and information on mental health knowledge, other healthmeasures, and ways to prevent, reduce, and deal with stress.

②Implementation of stress checks
Stress checks will be carried out at least once a year to help
employees become aware of stress. We will also recommend that
employees perform self-checks as needed from the viewpoint of(Slogans)

prevention.

・ Let's face it! Mental and physical health care

③Maintenance of a consultation structure

・ Together with rules to not infect or be infected
Healthy workplaces that everyone protects(Main priority items)① Prevention of health problems caused by chemical substances(Implementation of risk assessments)

We will maintain a structure that allows employees to feel more
comfortable to seek assistance so that they can recover theirhealth through interviews with industrial physicians, etc., when they
feel physically and/or mentally unwell.

④Improvement of working environments② Promotion of mental health care
③ Thorough measures to prevent infections in workplaces①Provision of education, training and informationetc.

We will strive to prevent physical and mental fatigue by reducing
working hours through business improvements and promoting the

Measures to Prevent Health Problems
・Health problem prevention activities and management
As part of our activities to prevent health problems caused by chemicalacquisition of planned annual paid leave.

⑤Compliance with laws and regulations
We will comply with laws and regulations concerning the handlingof personal information when conducting mental healthcare.

substances, we conduct risk assessments based on annual plans. At
workplaces that handle highly hazardous substances such as speciallycontrolled substances, we maintain work records, improve the workplaceenvironment and work methods based on results of environmental
measurements, and carry out activities to maintain comfortableworkplaces, such as wearing appropriate protective equipment.
Nisso Group CSR Report 2021

17

Materiality 1 ： Creation of a comfortable workplace

Environment

Environmental Initiatives■ Basic View

■ Environmental Management Structure

Through a series of activities of human resources services, NISSO strives

In 2005, NISSO acquired ISO14001 certification for management ofto preserve the global environment and prevent pollution, and aims to

manufacturing-related human resources services at our headquarters.

harmonize our business activities with the global environment. In

Under the ISO14001 environmental management system, we haveaddition, based on our Environmental Policy, our employees will

established an Environmental Policy with our President as the top

continue to engage in continuous improvements.

management, formulated an environmental action plan, and arecarrying out NISSO's environmental activities. We have established a■ Environmental Policy

system to provide feedback on the results of our activities to the top
management and are implementing the PDCA cycle.

Through a series of human resources services activities, NISSO has
regarded global environmental conservation and pollution prevention
as one of the most significant management issues. In order to achieve
harmony with our business activities and the global environment, wehave formulated this Environmental Policy. After recognizing theenvironmental impact caused by business activities, in accordance tothe following basic policy, all employees will be actively involved in thecreation of a recycling-oriented society as NISSO sets and re-examines

environmental objectives and targets, co-exists with local communities
and strives to make continuous improvements.
With regards to business activities, we will devote our efforts to the①following items in order to prevent pollution and reduce
environmental burdens.
1.
2.
3.
4.
5.
②

Thorough reduction of electricity consumption in offices
Promotion of eco-driving
Thorough sorted collection of waste material
Active contribution to local environmental conservation activities
Increase of green purchasing rate of company-use equipment
We will comply with environmental laws・ordinances・regulations

Through our annual management reviews, we confirm that theenvironmental management structure is appropriate, valid, andeffective, and make continuous improvements.

and other requirements agreed upon by NISSO.

③

We will make considerations for the utilization of sustainable
resources・mitigation and adaption of climate change・
protection of biodiversity and ecosystems.

④

In order to ensure that all employees are able to enhance theirawareness of environmental conservation and fully comprehendManagement
Review

our Environmental Policy, we will thoroughly disseminate,

Planning

implement, maintain and continuously improve our environmental

Cycle of continuous
improvement

management system.
⑤

Environmental
PolicyWe will periodically re-examine and disclose this Environmental
Policy to the general public.

Inspection

18 Nisso Group CSR Report 2021

Implementationand operation

Materiality 1 ： Creation of a comfortable workplace

Environment

Environmental Initiatives■ On Climate Change
Climate change is a global issue that needs to be addressed throughbusiness-related activities in accordance with the "Sustainable
Development Goals (SDGs)" adopted at the United Nations Summit
and the "Task Force on Climate-related Financial Disclosures (TCFD)"

established by the G20 Financial Stability Board (FSB). The Nisso Group
has also begun initiatives aimed to achieve sustainable corporate
development.

Risk Management

Activities based on NISSO's Environmental Policy
As part of our efforts to conserve the global environment, NISSO is
promoting eco-driving. The aim is to reduce the burden on theenvironment. Specifically, we are reducing the use of unnecessary
resources by reducing the use of gasoline in automobiles andreducing the number of auto parts replaced by reducing traffic

accidents. Starting from 2021, we have been expanding our activities
to locations throughout Japan where automobile use is high to further
reduce our impact on the environment. In addition, in order to raise
environmental awareness, we carry out new employee education andregular ISO14001 education.

The impact of climate change in the Nisso Group can be attributed,
for example, to the impact on the working conditions of dispatching
and business contracting due to the suspension of factories of our

Activities and targets to prevent pollution and reducebusiness partners as a result of abnormal weather conditions such asenvironmental impacts

large typhoons and storms.また、In addition, based on the impact on
dispatching and business contracting clients, we analyze andevaluate risks appropriately and respond to them by linking risk
management with our Risk・Compliance Subcommittee, which
establishes and operates a system to manage compliance and risks
in all corporate activities. We comprehensively judge and takemeasures based on 3 items: degree of risk, probability of occurrence,and degree of impact.

Thorough reduction of electricity consumption in offices (electricity
usage)(Target) Maintain status quo from FY 3/2021(Actual) Approximately 1.9% reduction
Improvement of fuel efficiency through eco-driving (fuel efficiency)）(Target) Maintain status quo from FY 3/2021(Actual) Approximately 6.1% deterioration
The cause of the deterioration was due to the reduction of long-termbusiness trips as a result of COVID-19 infection measures（COLUMN）

Thorough sorted collection of waste material (waste disposal costs)

Participation in the Empty Contact Lens Case

(Target) Limit to 1.6 million yen from FY 3/2021

Recycling Campaign(Actual) Approximately 0.23 million yen increase

Since March 11, 2021, NISSO has been participating in HOYA

The cause of the increase was due to the disposal of unnecessary

CORPORATION's "Eyecity Eco Project".

desks, chairs, etc.

•

"Environmental conservation through recycling of empty cases"… Reduction of CO2 emissions through recycling•"Support for the independence and employment of people with disabilities"… Support for recycling, such as removing aluminum seals from recovered
empty cases•"Donation to the Japan Eye Bank Association"… Donation of all proceeds from purchases by recycling companies to theJapan Eye Bank Association

Thorough purchase of green products (purchasing rate)(Target) Aim for purchasing rate of 95% or more
(Actual) 95%
Thorough reduction of paper in offices (paper usage)(Target) Maintain status quo from FY 3/2021(Actual) Approximately 44.5% reduction
Thorough water saving in offices (water usage)(Target) Maintain status quo from FY 3/2021(Actual) Approximately 18.1% reduction

Based on these achievements, we have set targets for the next fiscal
year and are working in cooperation with our business.

Nisso Group CSR Report 2021

19

Materiality 2 ： Responding to Social Changes andSocialChanges in Industrial Structures

Development of Human Resources■ Human Resources Development Policy(Basic View)
Believing in the potential of each person and bringing out suchpotential are thoughts that have been consistently included in ourphilosophy since our foundation, and they are fundamental
concepts for promoting human resources development. The Nisso
Group will develop human resources who challenge all possibilities inall fields in order to achieve sustainable business growth and realize asustainable society.
••We have introduced TQC (total quality control) activities since the1980s as a pioneer in the industry, and have been making efforts toimprove the workplace with the aim of continuing and developing
such activities. Although we put into practice what we have learned

through education・training and connect what we have learned todaily improvement activities, we hold company-wide "Improvement
Cases Presentation Conferences" for the purpose of laterally
developing excellent activities and putting them into practice together.
Through a series of activities, it is a vital part of our human resources

We provide educational opportunities that aim to improve thedevelopment so that our employees can be stimulated and continue

growth and engagement of each employee

to have a desire for further growth and a passion for their work. ThisWe provide educational opportunities in response to socialchanges so that diverse human resources can play an activerole in a diverse society•

Improvement Cases Presentation Conferences

By providing educational opportunities, we foster independence

year, the event was held online to prevent the spread of the COVID-19
infections.
Held on November 13, 2020 # of attendees: 198
Number of participating teams: 9 teams from all over Japanand willingness to take on challenges, and support therealization of career visions

Educational system and continuous human resources
development with an awareness of changes in thetimes
Based on our founding philosophy of "Nurturing and Bringing Out theBest in People", we aim to provide both "OFF-JT education" to support
employee growth, and "OJT education" to provide work experience.
In addition, we are strengthening "recurrent education" to enhance
expertise while grasping the changes of the times. The education
system of the Nisso Group is based on these three fundamental
structures.
In MONOZUKURI (manufacturing) workplaces, we are actively
engaged in training using actual equipment/machines such as

Fostering human resources to challenge all possibilities

semiconductor manufacturing equipment and automobile assemblyin all fields

tools in order to improve the skills and techniques of our staff in a

In order to realize our Human Resources Development Policy, we willpractical manner. We have established education・training facilities

continue to develop human resources who will challenge allin 8 locations nationwide as a foundation to support this education.

possibilities in all fields by putting into practice highly specialized

We are also making efforts to develop in-house instructors foreducation using the facilities of the Nisso Technical Centers (TCs), ourcontinuous human resources development, and aiming to build a

training facilities located nationwide.

more practical human resources development structure.
Cumulative educational achievements for FY 3/2021(total # of participants): 13,694(Reference) Cumulative educational achievements for FY 3/2020(total # of participants): 10,407

20 Nisso Group CSR Report 2021

Materiality 2 ： Responding to Social Changes andSocialChanges in Industrial Structures

Development of Human Resources
In order to put into practice our founding philosophy of "Nurturing

Career Support
Based on our founding philosophy of "Nurturing and Bringing Out theBest in People”, we will develop professional human resources who
can flourish in various fields. Furthermore, we will promote educationin response to social and industrial changes to support our company
and people.

and Bringing Out the Best in People", we will promote "New
Normalization Training", which is a two-pronged approachconsisting of in-person technical training and online skill
acquisition, to develop human resources who can flourish ineach field, and to support our company and people.

・ Career Consulting
In order to actively accept the various experiences that employees
encounter in their lives and to help them develop a happier life,
qualified career consultants provide regular counseling. Employees
who receive counseling can set goals by clearly drawing out theircareer plans from a medium- to long-term perspective.
Career Consulting Results in FY 3/2021
Career consulting by qualified personnel： 9 cases
Day-to-day career consulting：4,965 cases※Includes daily workplace change/transfer consultations bybusiness managers and hiring managers

・ Operation of Qualification Acquisition Support
SystemThis system requires the acquisition of necessary qualifications basedon roles and ranks, such as quality control certification and voluntary
maintenance officer certification, including the Class-1 Health Officer,
which is a national qualification. We also provide support such as
paying for courses and examination fees required for the acquisitionof various qualifications.
Results up to March 2021 Successful applicants: 124 employees
Subsidies: 835,676 yen

・Introduction of Online Training

・Toward the Realization of Career Visions
The Nisso Group will strengthen our education system in order to

Due to the promotion of work-style reforms and the effects of COVID-

respond to social and industrial changes. In addition, we will

19 infections, NISSO has also incorporated the new common sense of

conduct "Life Plan Training" to draw up future career designs by

work-styles, "corporate teleworking after COVID-19", and has also

taking stock of our own experiences, abilities and characteristics.

introduced online training formats. The biggest advantages of online
training is that training can be held from anywhere in the country,
and that all participants have equal opportunities to receive training

and education. Since we have a wide range of facilities that are
unique to NISSO, we are now able to conduct uniform training, andare able to hold such training simply by sharing the time and a URL.
We have obtained significant benefits in terms of improving andincreasing labor productivity by reducing both travel time andtraining costs for participants. On the other hand, since it may bedifficult to deepen relationships between members through online
training alone, we have implemented measures such as "making time
for discussion in training programs" and "taking an active 'ice break'from the organizer side" as countermeasures.

Nisso Group CSR Report 2021

21

Materiality 2 ： Responding to Social Changes andSocialChanges in Industrial Structures

Diversity■ Promotion of Diversity

Promotion of Women's Participation and

In order to respond to the rapid changes in society and the industrial

Advancement in Group Companies

structure, the Nisso Group aims to improve the overall added value

Always next to 「Thank you!」as a company by creating a workplace environment in which diverse
employees, including women, the elderly, foreign nationals, andpeople with disabilities, can flourish.

Promotion of Participation and Advancement of
Women
・Promotion of the General Business Owner Action Plan basedon the Act on Advancement of Measures to Support Raising
Next-Generation Children (April 1, 2019 ~ March 31, 2024)

Nisso Brain Co., Ltd. came into existence in Yokohama in March 1986,
and aims to be a company rooted in the areas of Yokohama Cityand Matsumoto City, Nagano, where it has a branch office. At Nisso
Brain, a large number of female employees are active, and as ofApril 2021, the ratio of female employees, including indefinite-term
employees, reached 88%. In addition, the number of female
managers increased by one from last year to four, and the ratio hasreached 30.8%.
・ Promotion of Workplace Expansion where Women can Flourish

In order to enable employees to fully demonstrate their abilities by

Nisso Brain regularly publishes the information magazine "hamahana"creating a comfortable working environment where they canin order to create an environment where women in Yokohama,balance their work and child-rearing, we are conducting activities towhere our sales office is located, can be more active.

raise awareness of the system, which includes maternity leave,
childcare leave, and shortened working-hour programs, using notices
on the company-wide intranet to make the system widespread.

With the exception of unavoidable circumstances, the return rate of・Promotion of the General Business Owner Action Plan basedon the Act on Promotion of Women’s Participation andAdvancement in the Workplace (April 1, 2019 ~ March 31,2024)
Based on the Act on Promotion of Women's Participation andAdvancement in the Workplace, we aim to increase the proportionof female regular employees to the total number of hires greaterthan 15.0%, and promote ourselves in university graduate recruitment
pamphlets and recruitment sites as a company where women canflourish. As a result, the proportion of female regular employees to thetotal number of new hires in 2020 was 26.0%, and the proportion of

female employees after taking maternity leave and childcare leavehas been 100% for the 7th consecutive year, and Nisso Brain has
been building a culture where women can flourish.
In order to balance work and child-rearing, the understanding andcooperation of the staff around us is indispensable, and we haveestablished a system in which the head of each department canalways understand the current situation and support working mothers
throughout the department. As a result, 36% of female employees
are working while raising children, and many female employees takematernity leave and childcare leave twice, which is linked to theresults. We are working to expand this corporate culture to cover theentire city of Yokohama.

female regular employees to the total number of new hires in 2021 is
expected to be 17.5%.

・ Coming face-to-face with people and being there for themNisso Nifty Co., Ltd. started its participation in the nursing carebusiness in April 2004 with the aim of coexisting with the local
community. In the nursing care business, coexistence with the local
community is necessary, and many female employees are
participating actively. As of August 2021, the ratio of female
employees has reached 76%. In addition, out of the 6 facilities in
Yokohama City, 3 of the facility managers are women, and the ratioof managers has reached 50%.

22 Nisso Group CSR Report 2021

SocialMateriality 2 ： Responding to Social Changes andChanges in Industrial Structures

Diversity
Supporting the Active Participation and Advancement

Promoting the Active Participation of the Elderlyof Women・ Activities of Nikon Nisso Prime Corporation
NISSO and Nikon Corporation

・ Supporting employees who work while raising children

have agreed to cooperate in～Single Mother Support Project

the human resources
dispatching business andNisso Brain has launched the #Independent Mam project, focusing on

established Nikon Nisso Prime

employees who are working while raising children, and has started

Corporation (NNP) on January

efforts to provide various support for them to balance work and child-

6, 2020. In FY 3/2020, NNP

rearing, centering on single-parent staff such as single mothers who

provided career counseling toare enrolled. This initiative aims to continue to provide permanent
support for the next 3 to 5 years and beyond In the first half of 2021,(Nikon Nisso Prime Corporation)

Nisso Brain investigated what kind of support was needed throughinterviews with staff, and considered support measures as a team.
Based on this information, Nisso Brain will begin to provide concrete
support in the second half of the year. In addition, in March 2021, Nisso
Brain invited lecturers from the Japan Single Mother Support
Association to conduct gender management training for managers,

and will continue to provide employee education with thecooperation and support of various organizations and the government.

117 employees, andconducted a questionnaire on"career considerations after

mandatory retirement at the age of 60" to 424 employees. In addition,as market research, NNP conducted a questionnaire on the "current
state and future policies of utilization of the elderly" (Target: 1,000
companies, Valid # of responses: 198 companies, Valid % of responses:
19.8%). These questionnaires will be reflected in the research anddevelopment of a system that enables the elderly to continue working.

Initiatives for Regional Revitalization and Resolution of Regional
Issues, Participated in the 2020 Research Project sponsored by
the Secretariat of the Council on Overcoming Population
Decline and Vitalizing Local Economy of the Cabinet
Secretariat
Nikon Nisso Prime participated in the 2020 research and study onmatching support with corporate expertise to resolve regional issues in
new initiatives for "Town of Lifelong Success" for all generations and all
employees hosted by the Cabinet Secretariat's Council on

Overcoming Population Decline and Vitalizing Local Economy.

・ Holding of In-house Information Exchange Meetings onChild-rearing
As an initiative to improve the employment environment that makes it
easier to take childcare leave, Nisso Brain listened to the voices of
employees of the senior child-rearing generation, and found that there
were many voices such as how to spend time during childcare leave
and anxiety about returning. In June 2021, Nisso Brain held an online
information exchange meeting for employees who are scheduled to
go on maternity leave or are currently on maternity leave to easily

consult with "experienced" employees about work-styles after returning
to work and about problems with child-rearing.

We would like to actively contribute to the challenges of regional
revitalization, declining birthrate, and population decline in Japanthrough "human relations". In cooperation with local governments, wewill work together to connect people, revitalize communities, revitalize

towns, and create attractive communities as a way to promote theactive participation of the elderly.

Promoting the Employment of Foreign Nationals
Hiring of Mid-career Employees

・ Hiring of New Graduate Foreign Engineers

The Nisso Group employs mid-career employees to achieve

In order to address the diversity of nationalities in employment, wesustainable business growth and a sustainable society. Many of ourhave been hiring Chinese engineers in cooperation with Chinese

NISSO's managers are mid-career hires, and it is an environment inuniversities since 2019. In October 2021, 12 graduates in the 3rd annual

which diverse employees can aim to pursue their careers fairly.

class of new Chinese engineers joined NISSO.

Nisso Group CSR Report 2021

23

Materiality 2 ： Responding to Social Changes andSocialChanges in Industrial Structures

Utilization of Employees with Disabilities■ Utilization of Employees with Disabilities

As a result, the number of employees with disabilities employed by

In April 2007, Nisso Pure Co., Ltd. was established as a special-purpose
subsidiary of NISSO in order to actively hire people with disabilities, with theaim of fulfilling corporate responsibility through the employment of people
with disabilities.

with disabilities as of June 1, 2021 was 2.35% (number of people

Nisso Pure Corporate Philosophy
Through the expansion of employment of people with disabilities, we aim
to put into practice the philosophy of the founder of the Nisso Group,"Nurturing and Bringing Out the Best in People", and further contribute tosociety.

Nisso Pure's mission is to develop the skills and abilities of employees withdisabilities through their work, thereby creating a stage for the growth andself-realization of each individual, expanding the circle of activities, andleading them to rich and happy lives.
Going forward, Nisso Pure will continue to contribute to the realization of asustainable society while growing together as a company that not only
complies with laws and regulations, but also has a high sense of ethics,
accepts diverse values, and values each and every person's motivation andwork satisfaction.

Nisso Pure was 156. In addition, NISSO's employment rate for people
employed with disabilities: 196 / 262 points).
In addition to promoting employment for people with disabilities,
Nisso Pure received top-level recognition in 2009 as the first"Yokohama Community Contribution Company" to contribute to the
Yokohama area as a special-purpose subsidiary. Since then, theaward has been renewed for 5 consecutive years, and in 2019, Nisso
Pure was recognized with a 10-year award, and it continues to thisday.

Activities of Employees with Disabilities
・ Activities during the COVID-19 Pandemic
An "Appreciation Festival" is usually held every year to introduce andreport on workplace activities at Nisso Pure, with many visitors.
However, in 2020, for the purpose of preventing the spread of COVID19 infections, it was decided that the event would be held on-line in

the form of uploading information related to activity reports on
Facebook. The response was great, with as many as 2,700 views.
Facebook：https://www.facebook.com/nisso.pure

Initiatives for Employment of People with Disabilities at
Nisso Pure
At Nisso Pure, employees with disabilities are referred to as Challenged Staff(CS), and staff who provide guidance and support to those employees arereferred to as Servant Staff (SS). Nisso Pure's policy of nurturing employeeswith various disabilities (physical, intellectual, and mental disorders) is
included to nurture and support employees with various disabilities as"challenging people". Nisso Pure will continue to develop work-styles inaccordance with each individual's ability and aptitude, and expand thescope of work areas to make full use of their potential.

(in Japanese only)

・ The Production of Masks and Wooden Straws
Since March 2020, there has been a shortage of masks, and many CS

Promotion of Employment of People with Disabilities

employees, headquarters employees and business partners haveWith the aim of contributing to the success of each and every employee,
employees with disabilities are engaged in work as members of thecompany, mainly in order-based manufacturing, administrative assistance,
sales, cleaning, etc. The SS, who provide guidance and support toemployees, are qualified as job coaches (company-registered workplace
adaptation supporters), utilize internal systems such as the leader system,
the Meister system, and the commendation system to develop abilities andincrease motivation tailored to the qualities of each employee withdisabilities. As an effort to communicate these initiatives to the outside world,
Nisso Pure has local school officials, support organizations, parents, andparties concerned to see how CS employees are actually working through"workplace experience training" and "workplace tours". Nisso Pure isincreasing the number of people who understand and cooperate withthem in hiring people with disabilities, and are also increasing the number ofpeople who work together with them.

cooperation with the Kanagawa Keizai (Economic) Newspaper,

24 Nisso Group CSR Report 2021

been unable to procure masks to prevent infection. Nisso Pure, in
produced 2000 hand-made masks in 1 month, mainly from CS
employees who won gold and silver prizes in the sewing categorycompetition of the 2019 Kanagawa Abilympics. In addition, at therequest of an organization in Yokohama that supports children, Nisso
Pure participated in activities to have 3000 masks made for children
to be used in nursery schools and kindergartens in the city.
In addition, through the Yokohama SDGs Design Center, Nisso Pureparticipated in the production of wooden straws using thinned woodfrom the Doshi River, which is the water source of Yokohama, and iscooperating with environmental activities in the Yokohama area.

Materiality 2 ： Responding to Social Changes andEnvironment
Changes in Industrial Structures+SocialCoexistence with Diverse Communities(Contribution to Local Communities)■ Contribution to the Local Community through■ Local Environmental Conservation Activities
As a member of the local community, we contribute to therevitalization and development of the economy by creating
employment opportunities in the region, giving consideration to theenvironment, and participating in social contribution activities.

•

Heartfelt Nursing Care
Nisso Nifty started participating in the nursing care business in April
2004 with the aim of "contributing to society through communitybased heartfelt nursing care". "Sweetpea" nursing care facilities havebeen nurtured to count 6 facilities in Yokohama City with thecooperation of many people, with the hope that elderly people andLocal cleanup activities are conducted twice a year. Cleaning of

their families can continue to live enriched and fulfilling lives for a long

irrigation canals, mowing of grass in surrounding areas, picking up

time.

trash, etc., for about 30 minutes•

Clean-up activities around the Shin Yokohama Headquarters
office (October, 2020)•

Regularly picking up trash along the national roads of NISSO's
officesThrough our nursing care business, we participate twice a year in thereplanting of flowers in Enokido Park, which is a place of relaxation for
locals and residents, in order to reduce the burden of nursing care on

local families and to coexist with the local community, and have•

Participation in picking up trash along roads around client
factories

opportunities to interact with local residents. In addition, sinceNovember 2019, we have been participating in a "mobile sales"
project in collaboration with AEON Food Service, and we have been
supporting shopping for elderly people living alone and households
raising children in the community.

•

Sponsorship of "Lake Suwa Revitalization Activities“
Aiming for a Lake Suwa where people and living things coexist andeveryone wants to visit

Nisso Group CSR Report 2021

25

Materiality 2 ： Responding to Social Changes andEnvironment
Changes in Industrial Structures+SocialCoexistence with Diverse Communities(Support for Local Sports)■ Support for Local Sports
Co-sponsorship Agreement with Yokohama DeNA Baystars

Support of Kanagawa University Football Club
Since 2018, Nisso Brain Co., Ltd. has been supporting the Kanagawa
University Football Club, which belongs to the second division of the

The Nisso Group hopes to contribute to the revitalization of local sports

Kanto University Football Association, and this year marks their fourthand the development of the next generation through our support foryear as a supporter. In consideration of the spread of COVID-19

sports Since 2018, NISSO has signed a co-sponsorship agreement with

infections, only some of the matches in the second division of the"Yokohama DeNA Baystars", and have acquired the annual right toKanto University Football League Association will have spectators in

use 4 box seats on their Party Sky Deck. In FY 3/2022, as part of our2020. Nisso Brain Co., Ltd. will continue to support the activities of thecommunity contribution activities, we donated the "NISSO Party Sky

Kanagawa University Football Club, which aims to be promoted to the

Deck 2021 Season Tickets" to the Yokohama Rubber Baseballfirst division next fiscal year.

Association, and are contributing to their growth by providing
opportunities for the children to see and feel the success ofprofessional baseball players up close and be pleased.

（Participation in disaster recovery volunteer activities in Chiba Prefecture where training
camp was held［2019］）

Cooperation for the "Kanagawa Local SDGs Cup"
Nisso Pure Co., Ltd., in cooperation with the Fulie Sports Club,
produced original masks that reused the fabric of baseball shirts with
the Yokohama FC logo. It was distributed to the players who
participated in a children's event where soccer teams in Kanagawa
Prefecture learned about "disaster prevention" and "SDGs" while
enjoying soccer.

Nisso Group and Athlete Employees
NISSO employs athletes who work diligently for their future as company
employees. Through the support of athlete employees who are
constantly challenging themselves toward high goals, we will enhance
our sense of solidarity and revitalize the company. In addition, we
provide advice on the success of the employee with disabilities(belonging to Nisso Pure) who

Co-sponsorship of Reconstruction Support Activities

works hard as a player of the

NISSO also co-sponsored and supported the significance of the Great

Yokohama F Marinos Futuro

East Japan Earthquake reconstruction support activities organized by

football (soccer) team for thethe Fulie Sports Club this year, and assisted in helping children learn

intellectually disabled.

soccer from professional players.

26 Nisso Group CSR Report 2021

Materiality 3 ： Strengthening of governance

GovernanceCorporate Governance■Basic Views on Corporate Governanceonce a month, and extraordinary meetings are held occasionally as

The Nisso Group is promoting respect for human rights and thework closely with the Internal Auditing Division and the Accounting

creation of compassionate human relationships based on (ourAuditor, and strive to enhance the effectiveness and efficiency offounding philosophy) "Nurturing and Bringing Out the Best in People".

audits.

deemed necessary. Furthermore, the Audit & Supervisory Members

With the aim of creating new corporate value that can contribute tosociety by striving to create and establish our own unique,proprietary technologies, NISSO shall ensure the transparency ofmanagement by complying with laws and ordinances and disclosing
accurate information. We recognize the importance of corporate
governance in order to achieve continuous improvement ofcorporate value, and conduct management focused oncompliance. Furthermore, we respect the rights of shareholders, andaim to be a company that is trusted by society.

・ Nomination and Remuneration Committee
The Nomination and Remuneration Committee is comprised of 2External Managing Directors, the Representative Director, President &CEO, and 1 External Audit & Supervisory Board Member, and is chairedby an External Managing Director. For the purpose of enhancing thetransparency of personnel affairs and remuneration, etc., of Managing
Directors, Audit & Supervisory Board Members, and Executive Officers,
it will report to the Board of Directors matters concerning (i) the

Corporate Governance Structure

personnel affairs of Representative Directors, Managing Directors, Audit

In addition to establishing a General Meeting of Shareholders, theDirectors of subsidiaries, as well as successor planning, and (ii) the

Board of Directors, the Audit and Supervisory Board, and an

remuneration structure and remuneration levels of Managing Directors

Accounting Auditor, NISSO has set up a division in charge of internaland Executive Officers based on the evaluation of the company's

auditing to monitor business operations on a daily basis. Throughbusiness performance, etc. The Nomination and Remuneration

mutual cooperation between these organizations, we ensure theCommittee will be convened at any time as deemed necessary.

& Supervisory Board Members, Executive Officers and Managing

soundness, efficiency and transparency of management.

・ Board of Directors
NISSO's Board of Directors is comprised of 4 members (including 2
External Managing Directors). In addition to holding regular Board of
Directors' Meetings once a month, in principle, a system has been
established where extraordinary meetings can be flexibly held whenimportant matters arise. As a supervisory body for decision-making
and business execution of important matters concerning themanagement of NISSO, the Board of Directors examines the validity,
efficiency and fairness of management, and resolves matters thatare stipulated by laws and ordinances as well as other mattersrelated to important business tasks.

・ Audit & Supervisory Board Members andAudit and Supervisory BoardNISSO is a company with an Audit and Supervisory Board, and it iscomprised of 3 Audit & Supervisory Board Members (including 3
External Audit & Supervisory Board Members). The auditing policy
and auditing plans are discussed and decided by the Audit and・ Management Committee
The Management Committee is comprised of Internal Managing
Directors, the full-time Audit & Supervisory Board Member, the Senior
Executive Officers, and the Executive Officers, and convenes once amonth. It ascertains management figures, and discusses and reports onimportant measures and policies.

・ Group Meetings
Group Meetings are comprised of NISSO's Managing Directors, Audit &Supervisory Board Members, the Corporate Planning Division Director
and representatives of affiliated companies, and convenes once amonth. Reports regarding the status of business operations as well as
business performance results are received at Group Meetings, andbusiness plans and significant factors that contribute to theirdifferences are confirmed. In addition, progress reports and policy
guidance regarding important matters such as management issues
are conducted.

Supervisory Board. In addition to striving to communicate with・ Corporate Value Enhancement Committee

Managing Directors and employees, etc., to gather information,

The Corporate Value Enhancement Committee is comprised of the

Audit & Supervisory Board Members attend Board of Directors'
Meetings, receive reports on the status of the execution of duties
from Managing Directors and employees, request explanations as
deemed necessary, inspect important decision making documents,
and investigate the status of the Company's business operations andassets. The Audit and Supervisory Board convenes on a regular basis

NISSO's Managing Directors, Audit & Supervisory Board Members,
Senior Executive Officers, representatives of subsidiaries, and theCompany's Internal Auditing Office Director. It conducts reports・
deliberations of issues for the prevention of corporate scandals for theentire Group, the strengthening of our multifaceted corporate
structure, and the realization of sustainable businesses, as well as→
Nisso Group CSR Report 2021 27

Materiality 3 ： Strengthening of governance

GovernanceCorporate Governance←constructing a management system to enhance corporate value
over the medium- to long-term. The Sustainability Subcommittee,

which belongs to the Corporate Value Enhancement Committee,
clarifies the roles that NISSO should fulfill through its businesses toshareholders, society, and other stakeholders, establishes the
structures to put them into practice, and promotes their appropriate

Business Continuity Plan (BCP) Initiatives
In order to prepare for various risks that may hinder business
continuity, such as large-scale disasters, pandemics, etc., the Nisso
Group has formulated the "Nisso Group Business Continuity Plan (BCP)
Basic Policy", and has made efforts to raise awareness for ensuring
employee safety and has prepared manuals for business continuity.

operations・checks. The Compliance・Risk Subcommittee reviews
the compliance observance status of the Group and promotes risk
assessment・countermeasures. The Internal Control Subcommittee
maintains the structure necessary for internal control, and promotes
its appropriate operation・checks. The RBA Subcommittee checks■ Nisso Group Business Continuity Plan
(BCP) Basic Policy

whether the Company's management is conducted in accordance

In order to prepare for various risks that may interfere with businesswith the RBA Code, and promotes the formulation and strengthening

continuity, such as large-scale disasters, pandemics, etc., the Nissoof a sustainable business management structure. The Committee

Group has established the "Nisso Group Business Continuity Plan (BCP)

convenes once a quarter, but extraordinary meetings are held as

Basic Policy" in accordance with the spirit of the Nisso Group’s

deemed necessary.

management and corporate philosophies. Group employees shallrecognize the basic concept of this policy, and make appropriate

・ Remuneration for Officers, etc.
NISSO has established the amount of remuneration, etc., for officers,

decisions and actions as members of a socially responsible company.
1. We shall develop a plan to achieve the following objectives:or a policy concerning the determination of the calculation method1）We shall place top priority on the safety and security of ourthereof, and the contents are determined in consideration of aemployees, their families, and our service users.

balance between common practices, business contents andemployee salaries, etc., in order to secure superior management
personnel and to carry out appropriate treatment. In addition, theremuneration for Managing Directors, excluding External Managing
Directors, shall provide incentives for the realization of the Medium-

term Management Plan and the achievement of short-term
performance, in order to enhance the sustainable corporate value of
NISSO for the purpose of sharing benefits (profits) between theshareholders and Managing Directors.

2）We shall support the business continuity of our clients andbusiness partners.
3）We shall support the reconstruction of disaster-stricken areasand contribute to local communities.
2. We shall clarify the operations to be continued and restored, andimplement specific measures in a planned manner.

3. We shall conduct education・training for our employees andthroughout our organization on a regular basis in order to makeInternal Control (Risk Management) Structure

continuous improvements.

With regard to NISSO's risk management structure, we recognize that
it is an important management issue to appropriately manage
diversifying risks and prevent the occurrence and spread of damages
in a rapidly changing economic environment. In order to properly
grasp and manage risks, in addition to establishing internal

regulations, NISSO conducts regular internal audits, establishes andoperates a Corporate Value Enhancement Committee, and strives toreduce risks by developing corporate activities in compliance with

(Declaration of Partnership Building)
On October 15, 2020, NISSO announced the "Declaration ofPartnership Building". In addition to working to increase additional
value throughout the supply chain, we aim to build co-existence andco-prosperity with business partners by collaborating beyond existing
business relationships and corporate scales.

laws and regulations. Specifically, in order to respond promptly andaccurately to factors that hinder the situation, we have establishedvarious regulations such as "Compliance Regulations" and "RiskManagement Regulations", and are implementing measures to
identify/evaluate risks and formulate countermeasures to prevent risks
and other factors from occurring. In addition, NISSO has concluded
an advisory contract with a law firm, and has a structure in which we
can receive advice and guidance at any time.

28 Nisso Group CSR Report 2021

“Declaration of Partnership Building”

GovernanceMateriality 3 ： Strengthening of governanceCorporate Governance■ Message from External Managing Directors
Shin Monzawa

Miki Ohno

Nov. 2016 Established Monzawa CPA
Office, Representative Director(present)）Mar. 2019 PLUTUS Management AdvisoryCo., Ltd., President &Representative Director (present)
Jun. 2019 Midas Entertainment Inc.,
Outside Auditor (present)

Oct. 2005 Registered as Attorney-at-Law
Joined Bashamichi Law Office
Oct. 2019 Established Crane Law Offices,
Attorney-at-Law (present)

External Managing Director(Assumed office in June 2017 )External Managing Director(Assumed office in June 2020)

In recent years, the concept of "Corporate Governance" hasRecently, we see the words SDGs and ESG almost every day. The

been spreading mainly among listed companies in Japan, andSDGs are aimed at harmonizing the three aspects of sustainablewith the introduction of the Corporate Governance Code, it isdevelopment: economic, social and environmental, to realize

becoming established as a system. Corporate governance ishuman rights for all without leaving anyone behind, to end

translated as "企業統治 (kigyo touchi)" in Japanese. In a sense, it ispoverty and hunger, to advance gender equality, and to realize

sometimes referred to as a management system to maximize thea sustainable world. In the past, I thought of lawyers and NGOinterests of the shareholders who are the owners of the company,

organizations as leaders in the realization of human rights and abased on the idea that the owners of the company aresustainable world. Today, the realization of a sustainable society isshareholders. On the other hand, the Corporate Governancean essential element for corporate development, and in the

Code is defined as a “system for companies to make transparent,

future, addressing these issues not only in form but also in

fair, prompt, and decisive decisions based on the perspectives ofsubstance and sincerity will influence corporate development.

shareholders, clients, employees, and local communities“.

While there are many issues that companies must address, thePersonally, I feel that the important point of this definition is that it

effects of COVID-19 infections on society has increased theis "based on the perspectives of shareholders, clients, employees,

awareness of social issues, and the SDGs and ESG (Environment,

and local communities". While assuming that the owners of a

Social, and Governance) have become more important thancompany are its shareholders, I understand that coexisting withever as they represent a company's fundamental way of thinking.

stakeholders such as clients, employees, and a status society, andNISSO is promoting corporate social responsibility through theenhancing each other's value leads to enhancing corporate

promotion of ESG-friendly management, and based on ourvalue, and ultimately maximizes the interests of shareholders. In

founding philosophy of "Nurturing and Bringing Out the Best in

the future, various systems based on the concept of corporate

People", we strive to build a workplace where employees cangovernance will be established in Japan. The new market

grow with a sense of satisfaction, and as a human resources

category, "Prime Market", of the Tokyo Stock Exchange will require

service provider, we aim to provide services that can contributea higher level of governance than ever before. There is a growing

to our growth as a company. To this end, although we arepossibility that rules on global warming will be established. For

working to strengthen governance, in order to adapt to thecompanies, it will be more important than ever before to establish

changing times and continue to grow, a highly effective

a "system for companies to make transparent, fair, prompt, andmanagement system is necessary, and the role of external

decisive decisions based on the perspectives of shareholders,managing directors who express opinions from an independent

clients, employees, and local communities". The role ofand objective standpoint is also becoming important. I would likeindependent external managing directors is expected to grow into make use of my experience as an attorney to appropriately

the future. As an independent external managing director, I

reflect the opinions of our stakeholders in management, and will

would like to firmly contribute to the process of NISSO in

strive to realize true ESG management and further strengthen

establishing, maintaining, and operating these systems.

governanceNisso Group CSR Report 2021

29

Materiality 3 ： Strengthening of governance

GovernanceCompliance■ Ethics Policy

Compliance System

NISSO, as well as our officers and employees, shall uphold andNISSO has established the “Nisso Group Charter of Corporate

comply with the following policy in order to share our commitment to

Behavior”, which indicates the core concepts of a company thatand ensure the awareness of compliance, which is fundamental toconducts sound and sincere business activities, and the “Nisso Group

corporate management.

Employee Code of Conduct”, which provides specific action① (Ethical compliance with laws and regulations)guidelines. We also distribute the pocket leaflet "NISSO Michishirube"(literal meaning: "NISSO Guidelines") which contains theWith high ethical standards, we shall act with integrity and respect

aforementioned Charter and Code to officers of NISSO and ourboth the letter and the spirit of the law both at home and abroad.

subsidiaries in order to ensure compliance of laws, regulations and② (Elimination of improper benefits)
We shall prohibit bribery, corruption, extortion, and embezzlementof any kind. In addition, we shall not engage in acts that fall within
the scope of bribery, such as granting, accepting, requesting,authorizing, or making promises for (improper) benefits, with theaim of engaging in inappropriate acts which violate laws andinternal regulations by abusing our authority or position in thecourse of our duties.
③ (Information disclosure and transparency)
We shall disclose corporate information to our stakeholders, such

ethical behavior. In addition, we have developed an educational
system on compliance based on our "Compliance Regulations", andprovide regular training on such matters to officers and employees
Also, in order to detect violations of laws and regulations at an earlystage, NISSO and our subsidiaries have established "Whistleblower
Protection Regulations", and have set up the "Nisso Group Internal
Reporting Counter" as an external contact point. Furthermore, in
addition to prohibiting the disadvantageous treatment of informants,
NISSO has developed and continues to operate a system toinvestigate and administer corrective and recurrence prevention
measures in the event of any such submission of reports.

as clients, shareholders・investors, business partners, thegovernment, local communities, and society in a timely・accurate
manner in order to enhance transparency.
④ (Protection of intellectual property)
We shall respect the intellectual property of others obtained
through our corporate activities, and protect confidential
information.

・Establishment of a Counter based on the Internal Reporting System
We have set up the "Nisso Group Internal Reporting Counter" toprohibit disadvantageous treatment of informants, and havedeveloped and are operating a system to investigate and administercorrective and recurrence prevention measures in the event of any
such submission of reports.

⑤ (Fair・transparent・free competition and business transactions)
We shall always engage in fair・transparent・free competition

and business transactions in domestic and overseas markets.
⑥ (Protection of identities and elimination of retaliation)
In conformity with laws and internal regulations, we shall protect
those who report any wrongdoings (whistle-blowers) using internal
systems, such as by telephone or e-mail, from being forced into
disadvantageous situations or from being retaliated against.
⑦ (Dissemination and thorough observance)
In order to ensure the thorough observance of this policy, we shall・Compliance Education
With the aim of ensuring thorough compliance, NISSO distributes the“NISSO Michishirube” to all officers and employees, including the
Nisso Group companies, and conducts compliance education oncea year. For new employees, we conduct ethics education during
new employee training. In addition, we are making thorough efforts
to raise awareness of harassment prevention among all employees
by hanging posters and issuing notifications on harassment
prevention.

appropriately implement education for our officers and employees,
disseminate its content, and conduct checks on a regular basis tofurther promote compliance management.

・Initiatives to Protect Personal Information

We believe that it is our important responsibility to properly manage
the personal information of our clients, business partners, shareholders
and other stakeholders acquired through our business activities, andstrive to appropriately manage personal information under ourPrivacy Policy.

30 Nisso Group CSR Report 2021

Materiality 3 ： Strengthening of governance

Governance

Responsibility to Shareholders and Investors◼ Policy for Constructive Dialogue with
Shareholders
NISSO actively engages in IR・SR activities based on the following
basic policy in order to contribute to the sustainable growth and theenhancement of corporate value over the medium term bypromoting constructive dialogue with shareholders and investors.

(1) Designation of management personnel, etc., regarding dialogue
with shareholders
The President & Representative Director plays a central role indialogue with shareholder and investors, and the Senior Executive
Officer in charge of IR, along with the division in charge of IR assist
and promote such dialogue.
(2) Initiatives for seamless collaboration within NISSO(6) Other initiatives
In addition to regularly ascertaining the shareholder composition on
the register of shareholders, NISSO conducts shareholder
identification surveys of those who hold substantial shares of NISSO,
which is utilized in constructive dialogue with shareholders andinvestors.

Dialogue with Shareholders and Investors
We actively provide opportunities for dialogue with shareholders andinvestors in order for them to deepen their understanding of NISSO. In
meetings with institutional investors and analysts, we actively engage
in dialogue on topics such as shareholder returns and capital policy,
in addition to business models, management strategies, andmedium-term management plans. In FY 3/2021, we held 120
meetings. Regarding information disclosure, in addition to holding

At NISSO, the Accounting, Finance, Legal Affairs, Internal Auditing,

Financial Results Briefings, we actively disclose information voluntarilyand other business divisions, centering on the division in charge of IR,

by disclosing Financial Results Briefing Materials, Main Q&A (questions

will work together for constructive dialogue with shareholders

and answers), etc. Furthermore, we publish reports (shareholder

through the discussion, sharing and preparation of disclosure

correspondence) and participate in IR events in order to enable

information, in addition to cooperating with the “Corporate Value

shareholders and investors to deepen their understanding of ourEnhancement Committee” to ensure timely and appropriate

management strategy and business activities. Moreover, we holddisclosures.

Company Briefings for individual shareholders and investors, and(3) Initiatives to enhance means of dialogue other than individual

strive to introduce easy-to-understand business contents throughinterviews

various contents on our website.

By recognizing that the General Meeting of Shareholders is a forum
for dialogue with shareholders, NISSO strives to set the date and timeof the General Meeting by avoiding days when such meetings areconcentrated, as well as sending out and disclosing convocation
notices and reports as soon as possible.
In addition, in order to help deepen the understanding of NISSO, wehold Financial Results Briefings and Medium-term Management Plan
Briefings for institutional investors and analysts, and conduct
Company Briefings for individual investors.

General Meetings of Shareholders
NISSO places importance on opportunities for dialogue withshareholders and is working to revitalize the General Meetings ofShareholders. In order for our shareholders to fully consider the
proposals of the general meetings of shareholders, we post
convocation notices on the Tokyo Stock Exchange and the NISSO
website 3 weeks prior to the general meeting date, as well as
sending them out to our shareholders. In addition, we make efforts(4) Initiatives for feedback of shareholder opinions and concerns

every year to make convocation notices easier to understand byNISSO has established a system for the timely reporting of IR activity

posting photos, etc. We also digitalize the exercise of voting rights toreports, including opinions and concerns of shareholders andcreate an environment in which shareholders can easily participate

investors obtained through dialogue, to the Board of Directors, etc.

by resolution. On the day of the General Meeting of Shareholders,(5) Initiatives related to management of insider information
Regarding dialogue with shareholders and investors, in addition to

the President explains in detail the items to be resolved and reported,using videos and narration, and strives to ensure that shareholders
can fully deliberate on each proposal item.

establishing "Information Disclosure Regulations" and "Insider Trading
Prevention Regulations" in order to prevent material information frombeing disclosed to some specified persons and to thoroughlymanage material information, NISSO has selected a Chief
Information Officer, and strives to prevent the leakage of material
information and insider trading by internal personnel.
Furthermore, NISSO will refrain from dialogue with shareholders andinvestors for a certain period of time prior to the announcement offinancial results, setting it as a "silent period".

Nisso Group CSR Report 2021

31

Materiality 3 ： Strengthening of governance

Governance

Responsibility to Shareholders and Investors
Information Disclosure Methods◼ Shareholder Privacy Policy

NISSO discloses information based on the Financial Instruments andNISSO will handle and protect the personal information of

Exchange Act, etc., using EDINET (or Electronic Disclosure forshareholders in accordance with the Act on the Protection of

Investors' NETwork, an electronic disclosure system for disclosure

Personal Information, the Companies Act, and other relevant laws

documents such as Securities Reports based on the Financial

and regulations, as well as NISSO's Privacy Policy.

Instruments and Exchange Act) provided by the Financial Services

Agency. Information disclosures that fall under the Timely Disclosure
Rules will be disclosed on the TDnet (or Timely Disclosure network, atimely disclosure information transmission system) provided for by
the Tokyo Stock Exchange. In addition, other important information

In addition, within this Policy, shareholders, registered pledgees ofshares, or their legal representatives who have been entered orrecorded as individuals in the register of shareholders are referred toas "shareholders".

will also be provided using TDnet as deemed appropriate. In either(1) Purpose of use

case, information will be promptly announced on NISSO's website.

NISSO will use the personal information of our shareholders for the

Please note that the posting of information on NISSO's website may

following purposes:

be delayed from the time of announcement on TDnet due to the
preparation of tools and systems.

①To exercise the rights and fulfill obligations of shareholders under theCompanies Act②To provide various conveniences from NISSO to the position of

Website Information Disclosure
We have established a dedicated site for shareholders andinvestors on our website for the purpose of timely information
disclosure and improvement of convenience. In addition toquarterly financial results briefing materials, we disclose materials
such as Main Q&A, CSR Reports, etc., and are aiming to make thesite easy to understand and use while enhancing its contents.

shareholders③To implement various measures to facilitate the relationshipbetween shareholders and NISSO④For shareholder management, such as creating shareholder dataaccording to prescribed standards based on various laws andregulations(2) Provision of personal information of shareholders to third partiesNISSO will not provide personal information received fromshareholders to third parties without obtaining the prior consent of theshareholders concerned, except when it falls under Article 23,
paragraph 1 of the Act on the Protection of Personal Information, or
Article 23, paragraph 5 of the same Act.

(3) Provision of personal information of shareholders for shared-use
NISSO will not share personal information received from shareholders
with specific individuals.
(4) Shareholder Personal Information Inquiries (in Japanese only)
For inquiries regarding the personal information of shareholders,please contact the following:【Contact information】（https://www.nisso.co.jp/ir/）
https://www.nisso.co.jp/en/ir/(Shareholder Registry Administrator)(some sections are in Japanese only)

Stock Transfer Agency Business Planning Department
Mizuho Trust & Banking Co., Ltd.
2-8-4 Izumi, Suginami-ku, Tokyo 168-8507
TEL: 0120-288-324 (Toll-free)
http://www.mizuho-tb.co.jp/daikou/

32 Nisso Group CSR Report 2021

Nisso Group

Corporate Profile 2021

Nisso Group CSR Report 2021

33

Corporate Outline
Nisso Nifty Co., Ltd.
Date of Establishment

February, 1983

Capital450 Million JPY

Representative

President, Shinichi Matsuo

Headquarters

Nisso Kosan (NISSO) Shin Yokohama Bldg.,
1-4-1 Shin Yokohama, Kohoku-ku,
Yokohama, Kanagawa

Business Description

Facility Nursing Care Business,
Home Nursing Care Business■ NISSO CORPORATION Outline
Company Name NISSO CORPORATION

Nisso Pure Co., Ltd.
Date of Establishment

April, 2007

Capital40 Million JPY

Homepagehttps://www.nisso.co.jp/en/

Representative

President, Takashi Endo

Date Founded

February 3, 1971

Headquarters

Nisso Kosan (NISSO) Shin Yokohama Bldg.,

Capital2,015 Million JPY (As of March 31, 2021)

1-4-1 Shin Yokohama, Kohoku-ku,
Yokohama, Kanagawa

Net Sales (Consolidated)
Headquarters

69,549 Million JPY (As of FYE 3/2021)
Nisso Kosan (NISSO) Shin Yokohama Bldg.,

Business Description

Light Work Contracting, Sale of Goods(NISSO CORPORATION’s Special-purpose
Subsidiary)

1-4-1 Shin Yokohama, Kohoku-ku,
Yokohama, Kanagawa 222-0033

Main Business

Manufacturing-related Human Resources
Services

Vector Shinwa Co., Ltd.

(Manufacturing Dispatching, Manufacturing

Date of Establishment

June, 2004

Contracting, Employment Placement, etc.)

Capital78 Million JPY

Representative

President & Representative Director,

Registered License Number

Masao Kanemoto

Temporary Staffing Business／派14-150048
Employment Placement Business／14-ユ-150026
Corporate Officers

Headquarters

3-1 Ikehata, Chiryu City, Aichi

Business Description

General Human Resources Services BusinessTemporary Staffing Business / 派23－300331

Representative Director, President & CEO

Employment Placement Business / 23ユ- 300581

Ryuichi Shimizu
Managing Director, Managing Executive Officer & COO
Toshiyasu Udagawa
Managing Director (External)
Shin Monzawa

Managing Director (External)
Miki Ohno
Full-time Audit & Supervisory Board Member (External)
Akira Ishida

SHANGHAI NISSO HUMAN RESOURCES Co., Ltd.
Date of Establishment

November, 2003

Capital

300 Thousand USD

Representative

Chairman, Wang Wan Peng
General Manager, Hideaki Sugikawa

Business Description

Recruitment, Human Resources Consulting

Audit & Supervisory Board Member (External)
Ryuta Hasegawa
Audit & Supervisory Board Member (External)
Hideo Sakano■ Nisso Group Outline
Nisso Brain Co., Ltd.

Nikon Nisso Prime Corporation
Date of Establishment

November, 2003
(Joint Venture Company established:
January, 2020)

Capital50 Million JPY

Representative

President, Masahiko Yoshida

Headquarters

Shin Yokohama 214 Bldg., 8F,

Date of Establishment

March, 1986

2-14-2 Shin Yokohama, Kohoku-ku,

Capital50 Million JPY

Yokohama, Kanagawa

Representative

President, Tsuyoshi Miyashita

Headquarters

Nisso Dai Ichi Bldg.,

Outsourcing Business

28-26 Toyooka-cho, Tsurumi-ku,

Planning, R&D, operation and support of

Yokohama, Kanagawa

structure development and opportunity

Administrative Human Resources

creation for seniors' continued employment

Services

Temporary Staffing Business / 派14-303092(General Office Work Dispatching,

Employment Placement Business / 14-ユ- 301602

Business Description

Employment Placement, Commissioned
Projects)
Temporary Staffing Business/派14-020001
Employment Placement Business/ 14-ユ-020011

34 Nisso Group CSR Report 2021

Business Description

Comprehensive HR Services,History of the Nisso Group
1970

1980

1990

2000

2010

2020

•

NISSO CORPORATION’s predecessor, Nisso Koei Co., Ltd. was established in Minato-ku, Tokyo, for the purpose of conducting
welding-related works [1971]•

The predecessor company of the current Nisso Nifty Co., Ltd. was established in Minato-ku, Tokyo [1983]•

NISSO’s in-house newsletter, "Hiyaku" was first published (later renamed “Nextage”) [1984]•

Construction of Nisso Dai Ichi Bldg. (Tsurumi-ku, Yokohama/former Headquarters Bldg.) was completed [1984]•

Nisso Office M Two Co., Ltd. was established in Tsurumi-ku, Yokohama, for the purpose of conducting general worker
dispatching undertakings [1986] (Obtained licensing for general worker dispatching business in accordance with theenforcement of the Worker Dispatch Law in July, 1986)•

Construction of Nisso Dai Ni Bldg. (Hamamatsu City, Shizuoka) was completed [1989]•

The new "NISSO" logo was decided [1989]•

Trade name was changed from Nisso Koei Co., Ltd. to NISSO CORPORATION [1989]•

6 affiliated companies were merged with NISSO CORPORATION [1991]•

Construction of Nisso Kosan (NISSO) Shin Yokohama Bldg. (Kohoku-ku, Yokohama/new Headquarters Bldg.) was completed[1997]•

Trade name was changed from Nisso Office M Two Co., Ltd. to Nisso Brain Co., Ltd. [1999]•

Trade name was changed from Nisso Fudosan (Real Estate) Co., Ltd. to Nisso Nifty Co., Ltd. [1999]•

Tadao Shimizu was inaugurated as the first Chairman of the Japan Production Skill Labor Association [2000]•

Employment Placement Business license was obtained [2002]•

Temporary Staffing Business license was obtained [2002]•

SHANGHAI NISSO HUMAN RESOURCES Co., Ltd. was established for the purposes of recruiting, dispatching and humanresources consulting services in China (49.0% company investment ratio) [2003]•

Pursuant to the removal of the ban on worker dispatching for the manufacturing work of goods, dispatching for
manufacturing work was started [2004]•

The international standard for environmental management, the "ISO 14001:2004" certification was obtained by theheadquarters office [2005]•"PrivacyMark" registration was authorized [2006]•

The official mascot character, "Seizo-kun" was born [2007]•

Nisso Pure Co., Ltd. was established in Kohoku-ku, Yokohama for the purpose of facilitating the employment of people withdisabilities, and was certified as a special-purpose subsidiary [2007]•

The position of Chairman of the Japan Production Skill Labor Association was assumed by Ryuichi Shimizu [2011]•

The Ministry of Health, Labour and Welfare’s commissioned project, the "Superior Manufacturing Contractors" certification
was obtained [2011]•

The international standard for quality management, the “ISO 9001:2008” certification was obtained by the Kanazawa Sales
Office [2011]•

The recruitment site, "Kojo Kyujin Navi" was renewed [2013]•

The Ministry of Health, Labour and Welfare’s commissioned project, the "Excellent Dispatching Business Operators"
certification was obtained [2015]•

Was admitted to the Japan Business Federation (Keidanren) [2015]•

The education and training facility "Nisso Technical Center Higashi-Nihon" (Kurihara City, Miyagi) was established [2016]•"Tohoku Technical Center" and "Nisso Technical Center Higashi-Nihon" were certified as "Accredited Polytechnic Schools" by
Miyagi Prefecture [2016]•

The education and training facility "Nisso Technical Center Kyushu" (Buzen City, Fukuoka) was established [2017]•

Was listed on the First Section of the Tokyo Stock Exchange [2018]•

The education and training facility "Nisso Technical Center Naka-Nihon" (Okaya City, Nagano) was established [2018]•"Nisso Technical Center Naka-Nihon" was certified as an "Accredited Polytechnic School" by Nagano Prefecture [2018]•

Agreed to cooperate with Nikon Corporation in the human resources dispatching business and established joint venturecompany "Nikon Nisso Prime Corporation" [2020]•

50th Anniversary of our founding [2021]•

Vector Shinwa Co., Ltd. became a subsidiary with the aim of contributing widely to the future of Japanese MONOZUKURI[2021]

Nisso Group CSR Report 2021

35

Description of Business◼ Business Contents◼ Financial Data
(Unit: Million yen)

Based on the founding philosophy of "Nurturing and Bringing Out the

Net sales

Best in People", the Nisso Group continues to aim to create workplaces
where working people can work with a sense of satisfaction and grow,as well as providing services that will contribute to our growth as acompany. In addition, we will continue to aim to improve the quality ofthe services that we offer, and will strive for the continued growth andprosperity of our businesses.

(General Human Resources Services Business)
Manufacturing-related Human Resources Services(NISSO・Nisso Pure Co., Ltd.)•

Manufacturing dispatching
Manufacturing dispatching is conducted in accordance with the"Act for Securing the Proper Operation of Worker Dispatching
Undertakings and Protection of Dispatched Workers", anddispatching services are provided to manufacturers including

automobiles, electronic components, precision equipment, andhousing equipment.
•【FY 3/19】【FY 3/20】

Manufacturing contracting
With manufacturing contracting, we provide services tomanufacturers, including automobiles, electronic components,【FY 3/21】(Unit: Million yen)

Operating profit

precision equipment, and housing equipment. Unlike
manufacturing dispatching, manufacturing contracting ischaracterized by the fact that the contractor company (NISSO)
provides job-related instructions, and NISSO must establish
frameworks relating to production, quality control, labor
management and workplace operations. In response to orders
from the ordering party (client manufacturers), NISSO conducts
manufacturing, processing and inspections under our own
management system, and delivers the finished products(deliverables) upon completion.
•

Other
As for matters not included in the above, NISSO's special-purpose
subsidiary (Nisso Pure Co., Ltd.) engages in the light work
contracting and sales of goods businesses.
Administrative Human Resources Services (Nisso Brain Co., Ltd.)•

General Office Work Dispatching, BPO (Business Process
Outsourcing)
General office work dispatching is a business conducted inaccordance with the Worker Dispatch Law, (or "Worker

Dispatching Act"), and mainly provides dispatching services suchas office work and reception-related duties. In addition, Nisso Brainin part administers BPO services and is entrusted with collective
operations of its clients.

(Other Businesses)•

Other Businesses (Nisso Nifty Co., Ltd.)The Nisso Group has established nursing care and welfare
businesses such as facility nursing care (fee-based senior-carenursing homes) and home nursing care, mainly in Yokohama,
Kanagawa and Iwaki City, Fukushima.

36 Nisso Group CSR Report 2021

【FY 3/19】【FY 3/20】【FY 3/21】

NISSO CORPORATION's Concepts■ Founding Philosophy

Nurturing and Bringing Out
the Best in People
We believe in the limitless possibilities of people, growing
together through teaching and learning, we will expand ourcircle of trust while creating a lively, energetic workplace.

■ Business Philosophy
We aim to create rich human lifestyles,
Expand our circle of trust with integrity,
Be filled with youthful passion and dynamism,

And pursue limitless possibilities.

■ Corporate Philosophy
NISSO is…
・A people-focused company
・A company that challenges itself
・A company that values co-existence andco-prosperity

・A socially responsible company■ NISSO's Vision

To Be the Finest Professional
Organization Supporting
Made in Japan
In order to support the spirit and technology
cultivated by Japanese MONOZUKURI(manufacturing) from the human aspect, we aim tocreate a company that allows people with diverse
personal characteristics to hone their skills, that
produces new innovations on a daily basis, and thatalways delivers performance that surpasses
expectations.

Nisso Group CSR Report 2021

37

External Evaluation(NISSO CORPORATION)
Superior Manufacturing Contractor certification (2010~)

based on the requirements, the intention of companies is tocontinuously improve their level of environmental management. In
addition, by receiving third party certification from an external

Contractors who operate a superior and appropriate business withorganization, companies are issued with a publicly certified certificate

good structures in place = Superior Manufacturing Contractors, areof registration. NISSO obtained ISO14001 certification for management

granted with accreditation certificates and certification marks (GJ

operations at Headquarters for business contracting and humanMark). NISSO received initial certification as a Superior Manufacturingresources dispatching services in 2005.

Contractor in 2011.

Excellent Dispatching Business Operator Certification(2015~)

ISO9001：2015 Certification (Kanazawa Business Office,2011~)
ISO9001 is one of the international standards that is comprised of a

Dispatching business operators who not only comply with laws andstructure that is designed for companies, etc., to always deliver

regulations, but who also provide dependable services to bothproducts and services with the quality that clients and society aredispatched staff and dispatching destinations (client companies), suchseeking. NISSO obtained ISO certification for the manufacturing ofas supporting the career formation of dispatched employees andelectronic components (product manufacturing excluding productsecuring a better working environment for them, in addition to

design + services) by manufacturing business contracting in 2011.

preventing troubles at dispatching destinations, are certified as"Excellent Dispatching Business Operators". NISSO received initialcertification as an Excellent Dispatching Business Operator by theexamination and accreditation body in 2015.

Yokohama Health and Productivity 2020 Certification
Yokohama Health and Productivity is a system in which the City of
Yokohama certifies business establishments that strategically

implement the health promotion of employees from a management

PrivacyMark Obtainment (2006~)
The PrivacyMark System is a system that complies with the JapaneseIndustrial Standard "JIS Q 15001 Personal information protection
management systems-Requirements", certifies business operators, etc.,
who maintain a system to take appropriate protection measures for
personal information, and grants PrivacyMarks to that effect, as well as
permitting the use of PrivacyMarks for business activities. NISSO
obtained the PrivacyMark in 2006.

perspective as a certified Yokohama Health and Productivity businessestablishment, based on the viewpoint that initiatives to maintain andpromote the health of employees, etc., are investments that increase
the profitability of companies. With the declining workforce due to thedeclining birthrate and aging population, and the need to utilize
diverse human resources and enhance productivity, we recognizethat maintaining and promoting the health of our employees is aparticularly important management issue for NISSO, which considers
people to be our greatest assets. NISSO will contribute to thesustainable growth of society as a whole and the realization of alifelong active society by creating an environment where each andevery employee can work safely and actively for a long time, with the
Headquarters business office taking a central role.

ISO14001：2015 Certification (2005~)
ISO14001 is one of the international standards that is comprised ofstandards related to various methods of supporting environmental

management systems. By repeating the cycle of PDCA (Plan {policy・plan}, Do {implement}, Check {inspect}, and Act {correct, readjust})

38 Nisso Group CSR Report 2021

External Evaluation(Nisso Pure Co., Ltd.)IR Site Ranking 2020
Among the IR sites of all listed companies, including CSR sites, were

Yokohama Community Contribution Company

evaluated as a company that met certain criteria, and received the

As a company that contributes to the employment of persons with

"Gomez IR Site Rankin Bronze Award 2020".

disabilities in the Yokohama area, Nisso Pure received the top-level
certification (2008 ~ 2023) as a "Yokohama Community Contribution

Company".

2020 Internet IR AwardNISSO has been selected as a company that has constructed an
excellent IR site and is effectively utilizing it in information disclosureand communication activities, and received the "2020 Internet IR
Excellence Award" from Daiwa Investor Relations Co., Ltd.

Yokohama Good Balance Award
Recognized as a company that promotes the active participation
and advancement of women and work-life balance, Nisso Pure wasawarded the "Yokohama Good Balance Award" (2015 ~ 2020).

(COLUMN)

Hosting of ALL NISSO (employee exchange event)Once a year, employee representatives are selected from all over

Yokohama Health and Productivity Certification,

the country and an annual business performance awards

Class AA

ceremony is held. In addition, exchange events for participants to

Nisso Pure was certified with the "Yokohama Health and Productivity

enhance motivation and communication between fellow
employees are provided. In FY 3/2022, the event was held online to

Certification, Class AA" (2020 ~ 2022) for the purpose of improving the
profitability of companies in the future through initiatives to maintainand improve the health of employees.

prevent the spread of COVID-19 infections.

Nisso Group CSR Report 2021

39

NISSO CORPORATION（For inquiries）
Investor Relations Office
NISSO CORPORATIONTEL ： 045-777-7630
E-mail ： ir@nisso.co.jp
URL ： https://www.nisso.co.jp/
Nisso Group CSR Report 2021