How to use

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Top pagehttps://manekineko-online.com/

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How to book3
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Rental Cars Log-in

User ID
Password・After sealing a contract, we will issue 1 account per company. You will be able toaccess your company's account from multiple devices.
・We will set the user ID for your company. The password will be free to set/change
as you wish. Please contact us at online_agents@ontra.jp to make changes to yourpassword.

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http://manekineko.web-rentacar.com/en/Rental Cars Top page2

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4511. Search Plans
2. My bookings : View a list of existing bookings, and proceed cancellation fromhere.
3. Commission rate : Set commission rate. *Only possibly when using the API.
4. Language : Toggle between UI languages (Japanese, English, Traditional Chinese,and Korean). Language settings are remembered between log-in sessions.
5. Log out: Log out from the pull-down menu.

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http://manekineko.tabione.com/en

1. Search Plans

Rental cars can be searched based on avariety of criteria such as location and carclass (Compact car, Minivan etc.).

Criteria are optional though, and can be omitted to obtaina comprehensive list of results!
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1-2. Search Results
Each colored icon represents an option alreadyincluded in this plan's basic price. Options
corresponding to greyed-out icons are not included(but might be available for an additional fee on thebooking details page).
SampleClick to proceed
Search results only include plans that are currently in. Listed prices arenet rate.

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1-3. Plan DetailOptions available for the selected vehicle can beselected here. Doing so will show its fee added
to the basic price. Generally this price includes
Collision Damage Waiver (CDW) coverage.

Select your drop-off location here

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1-3. Plan Detail
Options with separate fees can beselected here. For example:
Ages 0 - 1: Baby seat
Ages 1 - 3: Child seat
Ages 4 - 7: Junior seat

Cancellation policy

Click to proceed
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1-4. Confirmation

Please confirm all yourbooking details here before
completing your booking.

Click to proceed
CONFIDENTIAL101-5. Participant's info
Customer name is required. The other fields are optional.
Please enter it exactly as it appears in thecustomer's passport.
Participant phone number is only used foremergency. It should be reached in Japan but
if customers request not to receive a phone
call from WBF, please insert “0”. We willcontact you by email.

Click to proceed

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1-6. Final Confirmation
Please confirm all yourbooking details here before
completing your booking.

Credit card payment :Pease enter your card
information here.
Bank transfer :Nothing is displayed here, andyou can complete thereservation.

Click to complete your booking
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1-7. Booking Confirmed!
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When a booking is completed, a booking number will be displayed, and aconfirmation email will be sent to your registered email address.

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2. My bookings
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After you completed a booking, you can find a listof your existing bookings under "My Bookings".

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2-2. List of bookings
The list of your existing bookings canbe filtered based on any of the criteria.

The details of each booking can beviewed by double clicking its "Details"
button. From there you can also
cancel the booking in question.

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2-3. Cancel bookings

Clicking "Cancel this booking", will cause a message to appear showing thecancellation fee. Finally, Clicking "confirm this cancellation" will complete thecancellation.

A cancellation confirmation email will be sent
to the email address you registered with.

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2-4. Remarks and inquiries

Replies made by the operating company in response to any inquiries
you made in the “Remarks" field of the online booking form willappear here. If a reply is present, you can reply.
Also a nonfiction email will be sent to your email address when theoperating company responses to your inquiries.

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CONFIDENTIALFAQ
How can I change a detail of an existing booking?
Changing existing bookings is unfortunately not possible. If a change needs to bemade, please cancel the existing booking, and make a new booking. Please notethat a cancellation fee may apply in accordance with the booking's cancellation
policy.
Where and when should I mention specific customer requests?
On the 1-3. Plan Detail page appearing when making a booking, there is a“Remarks” text input area. In addition, after completing the reservation, you canmake an inquiry on each reservation details page (2-4. Remarks and inquiries) onMy Page. Please understand though that there are circumstances under which arequest cannot be honored.

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Contact info
Online Travel Co. Ltd.
Email : online_agents@ontra.jp
Tel : (+81)6-6292-7914
Address : Nakatsu Center Bldg. 2F 1-11-1 Nakatsu, Kita-ku, Osakashi, Osaka, Japan. 531-0071
Business Hours (Japan Time) :Mon～Fri:10:00-18:00
Sat, Sun & Public holiday: Closed
Contact Language :Japanese, English, Korean, Traditional Chinese, Simplified Chinese

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