DATA SHEETOpenText™ EMR‐Link™ is more than justan interface
It’s your direct link to patient and provider-friendly results integration.
OpenText EMR‐Link products and services go above and beyond other HL7
interfaces by combining a focus on provider workflows with the ability to createand send clean, complete orders to the lab. Most EHRs can’t do this alone, andtraditional HL7 interfaces don’t come close.

Connect once,
reach any EMR
Allow patients toeasily accesstheir lab results
Automate andoptimize physicianand lab workflows
to speed dataexchange
Save timeand moneywith validated,streamlined
electronic orderingand results

The newest EMR-Link product, OpenText™ Enhanced Results™, enables providers tocommunicate safely and easily with their patients. Patient‐friendly results make labreports easy to read, facilitate understanding, and provide patients with the exact
clinical message their providers want them to receive. Enhanced Results also helps
lab managers meet recently released federal guidelines related to giving patients
easy access to their lab results.

Lab and radiology orders
At OpenText, our priority is creating “clean” orders while minimizing impacts
on EHR user workflows. When a provider orders tests, EMR‐Link automatically
performs background validations of medical necessity compliance and verifies
that the provider is authorized to order. When a nurse or phlebotomist collects
the specimen, EMR‐Link applies the lab’s ordering rules, which may include:• Ask‐at‐Order‐Entry (AOE) questions• Specimen draw and storage requirements• Requisition splitting, requisition printing and specimen label printing
EMR‐Link also checks the lab’s requisition requirements such as billing type,insurance billing code, lab account number, and provider identification code. Ifclinical data is required for a particular test, EMR‐Link can be configured to pullthat data from the EHR and send it electronically with the order—eliminating lab
callbacks. For radiology orders, EMR‐Link can also send other clinical datasuch as a patient’s issues, medications, and allergies list with the order.
Workflow benefits• A single test library: Even if your practice sends lab tests to multiple facilities,
only a single lab test library in the EHR is needed, simplifying the physician’s orderworkflows. EMR‐Link routes the order to the correct lab and applies the specificorder codes for that lab.
• No re‐entry of data: All order information flows directly from the EHR
to the lab requisition form. Only specimen-specific information is enteredduring requisitioning.

EMR-Link delivers
validated, streamlined• CPOE rules support: EMR‐Link validates the lab’s ordering rules within theEHR ordering workflow, minimizing lab callbacks to the practice. These include
ABN checks—a background check that notifies the physician only if there is aviolation—at the point of care. Validation of the ordering provider is also available,
which is extremely useful in teaching institutions where residents must orderunder an attending physician. In addition, EMR‐Link can prompt for the lab’s
specific AOE requirements for each test, including:electronic ordering and• Printed requisitions and specimen labels bar‐coded to lab requirements

results to create an optimal• Insurance-based billing“order and result picture”• Courtesy copy of additional providers

for both clinic and lab.

Setup benefits• Reduced customer interface engine requirements: EMR‐Link provides the HL7
reformatting required that conforms to a Lab Information System's (LIS) HL7
ordering specifications.
• Faster implementations: The EMR-Link Orders Builder typically trims 40 – 60hours by automating the EHR setup based on the ordering history of the practice.
The ordering history can be mapped and imported into an EHR, eliminating
manual entry.
• Re‐use: Once OpenText has built the integration kit to a lab, this lab kit can beused to deploy orders and results integration to any EHR implementation.
• Secure, standards-based data connections: OpenText provides a securecommunications infrastructure for sending lab orders, ensuring no VPN
or special networking arrangements are required with the client.
User workflow benefits• More readable lab reports: EMR‐Link allows labs to reformat lab results to makethem more easily readable. OpenText works closely with labs to ensure clinicaldata is never compromised.
• Enhanced results: For an additional subscription fee, EMR‐Link can send avisually clear and concise HTML version of lab results to an EHR. Enhancements
include color‐coded icons that quickly identify abnormal results and test panelgrouping, among others. Simple URL links load the HTML version of the lab
result directly from your EMR‐Link account. Since the actual reports are stored inyour account, there are no additional storage requirements and set up isquick and easy.
• Patient view: Enhanced Results allows providers to create more readable,
patient-friendly reports. Providers can add comments to communicate exactly
what the results mean in their own words. Overly clinical jargon that might
confuse a patient can be removed at the provider’s discretion. The report can also
be printed and mailed or sent securely using email.
• Patient matching: Using EMR‐Link to manage both orders and results ensures lab
results are returned to the correct patient chart.
Setup and maintenance benefits• Reduced customer interface engine requirements: For new lab results interfaces,
OpenText takes care of the HL7 reformatting—reducing the workload of its own
interface engine staff. The interface team simply helps OpenText understand thelab HL7 formats and results codes, and assists in testing the solution.

OpenText™ EMR‐Link™ is more than just an interface—it’s your direct link to patient and provider-friendly results integration

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Resources
InfographicLearn more
Visit our webpage• Reuse: For a reference or hospital laboratory where OpenText already has
an interface, the HL7 reformatting can be reused.
• Cross-reference table creation and maintenance: The Results Builder
automates the creation of the practice’s lab results cross-reference table,
which establishes the relationship between the lab’s result codes and theEHR’s test fields.
• Rapid and repeatable implementation: Most reference lab result interfaces
are operational in a matter of hours, however OpenText recommends a four-week
implementation period to allow for proper testing and training. The actual “clocktime” required of practice personnel is roughly 12 hours.
• Project management: OpenText provides a detailed project implementation plan,
defining the roles and responsibilities of the practice, the lab analyst, and theOpenText implementation consultant.
• Secure, standards-based connections: OpenText provides the securecommunications infrastructure for downloading lab results. No VPN or special
networking arrangements are required on behalf of the client.
FeatureDescription“Clean” Orders

EMR‐Link performs background validations of medical
necessity compliance, and checks that the provider isauthorized to order along with billing type, insurance billingcode, lab account number, and provider identification code.
The solution pulls clinical data from the EHR and sends it
electronically with the order—eliminating lab callbacks.

Enhanced Results

The patient‐friendly results make lab reports easy to read,and provide patients with the exact clinical message theirproviders want them to receive. Enhanced Results also helps
lab managers meet recently released federal guidelines
related to giving patients easy access to their lab results.

EMR Experts

EMR integration becomes achievable and affordable whenclinical laboratories and imaging centers leverage EMR-Link.
OpenText expertly manages lab and imaging EMR integration
and rules-based, validated electronic ordering at the pointof care—optimizing diagnostic data workflow, reducing IT
burden and complexity, and enabling scalable growth.

About OpenText
OpenText, The Information Company, enables organizations to gain insight throughmarket leading information management solutions, on-premises or in the cloud. For
more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit: opentext.com.

Connect with us:• OpenText CEO Mark Barrenechea’s blog
• Twitter | LinkedIn

opentext.com/contact
Copyright © 2023 Open Text. All Rights Reserved. Trademarks owned by Open Text.
For more information, visit: https://www.opentext.com/about/copyright-information • 08.23 | 23529.EN

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