2023
アイティ
フォー統 合レポート
INTEGRATEDREPORTFORFORA BETTER LIFE AND
SUSTAINABLE FUTURE

1. Introduction

Corporate Mission

IT, for individuals and for society
Information technology (IT) is a force of enrichment forindividuals and society alike. As technology rapidly evolves,
IT’s potential to add value only grows. We envision a world
where IT is a source of happiness. The essence of ourmission to make it so is encapsulated in our name: ITFOR.
ITFOR Inc., founded in 1972 as CJK Co., Ltd., got its start
importing and selling information equipment and systems.
As the years progressed, we sharpened our skills and began
crafting advanced systems for niche sectors, marking
milestones along the way. These include our launches
of Japan’s inaugural online point-of-sale (POS) systemand pioneering auto-call system for debt reminders.
Our trajectory, however, has not been limited to theprovision of systems. We have ventured further to caterto our customers’ evolving needs with value-added
services that propel our growth. Today, we harness ourcutting-edge technology and wealth of experience tooffer comprehensive services that embrace not just ourcustomers but also the larger community they are a part of.
ITFOR’s management philosophy is to bring happiness throughthe power of empathy. At the heart of our IT systems andbusiness process outsourcing (BPO) services lies a steadfast
commitment — an enduring mission to elevate the experiencesof all. From regional businesses to the vibrant communities theycall home, we dedicate ourselves to making a positive impact.

23

1. Introduction

Editorial policy
This report provides insight into ITFOR Inc.’s ongoing efforts to enhance its
corporate value and the sustainability thereof. To ensure clarity for our stakeholders,including shareholders and investors, we have edited this report to interrelatevital financial and nonfinancial information, with an emphasis on key initiatives.
In compiling this report, we have taken guidance from the International Integrated
Reporting Council (IIRC)’s International Integrated Reporting Framework and fromJapan’s Ministry of Economy, Trade and Industry’s Guidance for Integrated Corporate
Disclosure and Company-Investor Dialogue for Collaborative Value Creation.

Contents
1. Introduction

6. Message from the President

22

Corporate mission

2Contents 		4

7. Value Creation Strategy

Editorial policy 		5

Three-year medium-termbusiness plan

28

Financial Systems Division

30

Payment Systems Division

32

Retail EC Systems Division

33

2. Business Overview
Business and social contributions 6Business activities structured
to deliver

8

CTI Systems Division34

Corporate history 		

10

Communications SystemsDivision 			35

Public Systems Division

36

Technology Development
Department 		

37

3. Value Creation Process
Purpose 			12

Overview of business model

14

4. Special Feature:
Dialog with a Customer

16

8. Message from the CFO

38

9. Sustainability Management
5. Highlights

4

Financial data

20

Nonfinancial data

21

Digital transformation forproductivity and added value

45

Human capital valued

46

Management foundations
strengthened throughcorporate governanceManagement foundations
strengthened throughcompliance and riskmanagement

10. Message from an
Outside Director 		

4850

A description of the value-creation process is central to this report.
By leveraging nonfinancial assets, such as human resources and IT
infrastructure for digital transformation (DX), we offer our mainstay regional
clients innovative and optimal services. This aligns with our commitment
to regional revitalization and elevates our corporate value. The businessmodel for achieving these goals is detailed on pages 12-15.
We hope that this report serves as a tool to enhance your understanding ofour company and can act as a dialogue with all of our stakeholders.
■ Reporting period: April 1, 2022, to March 31, 2023
Certain nonfinancial information covers the period until June 30, 2023.
■ Scope of reporting: ITFOR Inc.
Overall financial information herein covers all six companies in the ITFOR Group.

51

11. Financial Information
A Decade of performance52

Background to change insegment classification

54

Analysis of fiscal 2022
performance 		54

11-year financial summary

56ITFOR’s approach tosustainability 		40

ESG initiatives 		42

12. Corporate Profile

Reduced environmental impact

43

Executive officers

58

Societal contributions throughregional revitalization

Corporate details 		

5944■ Disclaimer
This report has been prepared mainly to share insights into ITFOR Inc.’s efforts
to boost its corporate value. It is not a solicitation for the purchase or sale ofshares. Any projections or outlooks presented herein are not a guarantee of future
performance. The names of companies, services, and products mentioned in thisreport are trademarks or registered trademarks of their respective owners.
For more detailed information, please refer to our website:www.itfor.co.jp/en
Current issue date: December 1, 2023
Next issue date: planned for some time in September 20245