October 18, 2021
SKYLARK HOLDINGS CO., LTD.

Providing new value in table service restaurants where people and robots
work together

Robots installed in more than 1,000 "Gusto" and"Syabu-Yo" restaurants
SKYLARK HOLDINGS CO., LTD. (Head Office: Musashino-shi, Tokyo; Chairman and CEO:
Makoto Tani; TSE First Section: Stock Code: 3197, “Skylark” hereafter) is announcing that byApril 2022, the company will introduce floor service robots in approximately 1,000 stores, mainly
in Gusto and Syabu-Yo brands.

【Purpose of Robot Introduction】
Customer Satisfaction Enhancement

Better Working Environment

Customer Satisfaction Enhancement
1 Reduced customer wait time (80% customer supported at test store survey)
Improve overall service efficiency by sharing work with robots such as carrying and serving food, and clearing thetables.

2 Enhancement of service quality
Staff can concentrate on customer interactions which require human skills. This contributes to service quality
enhancement.

3 A pleasant and unique experience with a robot
The cute robot's facial expressions and talk bring comfort to customers.

Better Working Environment
1 More time to learn floor service operation
Newcomers and foreign staff can focus on learning essential service skills and adjusting new work environments,
this promotes workplace diversity.

2 Workload reduction
Reduced physical demands such as lifting and carrying heavy service trays, this contributes to more friendly
work environment for senior staff.

3Prompt response to the mid- to-long term social issue of recruitment difficulties

The environment and needs surrounding food service companies are changing dramatically.
With the aim of achieving growth over the medium to long term, Skylark has been working to
improve customer satisfaction and create a comfortable working environment for its employees
by utilizing IT digital technologies, including the trial introduction of self-checkout systems inJanuary 2017, the promotion of cashless payment from May 2019, and the installation of digitalmenu books in customer seats in February 2020.
Due to the COVID-19, the demands for non-contact service has been increasing. We received
favorable responses to the introduction of robots from our customers with such concerns, andcontributed to increase in customer retention. Skylark will provide the next generation of table
service restaurants where people and robots work together, with drastically changing theconventional way of dining out.
※Questionnaire for customers at experimental stores: Conducted at 7 "Gusto" and "Syabu-Yo" stores n=1670【Store Information】※To be introduced in a total of approx. 2,000 stores by the end of 2022

BrandStore Count

Syabu-YoTiming of Introduction

All 274 stores

By April 2022

Approx. 700 stores（Approx.1,000 stores）

GustoApprox. 600 stores
By the end of 2022
Other brands

Approx. 400 stores（Approx.1,000 stores）※As of September 30, 2021

【Company Information】
Company Name

: SKYLARK HOLDINGS CO., LTD.

Representative: Makoto Tani, Chairman, President & CEO

Business Activities: Food services and related businesses

Listed Market: First Section of the Tokyo Stock Exchange （TSE code 3197）

Group Stores: 3,108 stores including overseas location （as of September 30, 2021）[Press Inquiries]
Public Relations, SKYLARK HOLDINGS, CO.LTD.
TEL: 0422-37-5310 E-MAIL: pr@skylark.co.jp

The purpose of this release is to provide stakeholders with information on our products and services, etc., and not to solicit
investment in our shares. Investment decisions should be made at the discretion of the individual. The Company reserves theright to discontinue or change the provision of services without notice.