PRODUCT OVERVIEW

OpenText Business Workspaces
A simple, yet powerful way for teams to manage content-centric work

Eliminate

Many organizations still rely on paper or email to access andinefficiencies by

distribute information needed for content-centric team activity,aligning teams, content

causing delays and compliance risks chasing documents andand collaborative

searching for relevant information across multiple functions.

business processes

Or, they burden IT with requests to develop and manage
custom, internal applications that have a very narrow focus.

Remove the risksof ad hoc informationexchange withautomated governanceFree up valuable
IT resources anddrive more value
from the content
services platform
Reduce information
silos with a foundationthat integrates content
to lead applications

OpenText™ Business Workspaces provides a simple, yet powerful way for teams to
manage content-centric work. Using pre-built templates, non-technical users cancreate dedicated workspaces, aggregating content, data, people and tasks related to acommon business project or case. Content is seamlessly available to those who needit, when they need it, with governance policies automatically and transparently applied.
Business Workspaces, an OpenText™ Extended ECM Platform module, uses pre-built
templates and a visually driven Smart View user interface to create customized areas
to share and access content needed for a common task or goal. Content managed
within the workspaces can be shared with contractors, partners or external parties,
without compromising enterprise control and security. These workspaces provide
a compliant area to exchange information without relying on an over-burdened IT
department to configure.

Eliminate inefficiencies by aligning teams, content andcollaborative business processesOrganizations often struggle with inefficiency due to paper-based processes,
email, shared drives and proprietary departmental solutions for information accessand collaboration, resulting in unnecessary delays and poor decisions due toforgotten, inaccessible and inaccurate content.

Black Sea Trade andDevelopment Bank
Unlock the full value of OpenText™
Business Workspaces by learning
more about the range of OpenText
Professional Services that leverage
decades of best-practice experiencein content management software.

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With Business Workspaces, knowledge workers are empowered to set up dedicatedworkspaces that bring together the information, team members and workflows theyneed. Replacing manual tasks with modern, digitized content workflows improves
productivity and reduces costs. While providing a cohesive way to share andcollaborate, the workspaces-based model also prevents IP loss from subject matter
experts and enables teams to more effectively achieve common business goals.

Remove the risks of ad hoc information exchange withautomated compliance
While many companies use consumer chat tools, these applications are often
difficult to govern and prone to security breaches, leaving organizations open to therisks of lost IP and compliance penalties.
With Business Workspaces, OpenText industry-leading records management
practices are embedded into each workspace to automatically and transparently
govern the content involved. Customizable user permissions define who can see
what, while audit trails enable reporting on access and modifications. The solution
allows teams to freely collaborate and exchange critical business information,
while providing the confidence that metadata and classifications are added to therecord. By automating the application of transparent records management rules
and classifications (without user intervention), organizations can easily include
workspaces as part of their information management strategy.

Free up valuable IT resources and drive more value from thecontent services platform
Users can easily set up workspaces for any repeatable process. Creating a new,case-based workspace simply involves selecting the most appropriate template,entering the baseline information and assigning users to pre-defined roles. This
new workspace is added to each member’s personal dashboard, providing quick
access to the cases they are participating in and tasks they need to complete.
Additional dashboards can be created to provide managers with at-a-glance
information on the status of multiple initiatives. Implementing Business Workspaces
makes collaboration across remote teams and locations much easier, with zeroburden on the IT department.

Reduce information silos by laying a foundation that can
integrate content to lead applications
Business processes are the lifeblood of an organization, but no single process
operates in a vacuum. It is frustrating for knowledge workers when they cannot
readily access critical, day-to-day business information locked in lead businessapplications, such as SAP®, Oracle and Salesforce®, and instead waste time andresources relying on others.
Using OpenText™ Extended ECM, Business Workspaces can be integrated into thelead applications where information is produced and stored. It can feed that information
into the workspace itself to give users direct, permission-based access to information
related to the task at hand. Users benefit by having realtime access to current, accuratedata, without ever leaving the application or interface they are working in.
By allowing business users to self-administer solutions to meet their needs,
Business Workspaces fundamentally changes the way content services aredeployed and used, minimizing training requirements, increasing user adoption andenhancing team productivity. With Business Workspaces, organizations greatly
improve team collaboration by aligning content to business processes, whileremoving the compliance risks that come with ad hoc communication.
OpenText Business Workspaces

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ProductFeature

Create custom workspaces
with templates

Configure business workspaces quickly to deliver a custom, role-based
experience for a multitude of use cases
Design templates using predefined folders for content, document templates,
metadata and classifications, users and groups, permissions, tasks, discussions,workflows and more

Simplify business processes andautomate project actions

Use workflows, tasks, follow-ups, milestones and phases to help progress towards
a collective goal
Create independent or interconnected workspaces, ensuring a single piece ofcontent can be used within multiple processes

Facilitate best practices for content
management

Incorporate virtually any content type into comprehensive document management,
records management, search and archiving capabilities
Work with content directly in desktop apps through tight integration withMicrosoft or access web editing and co-authoring using Office 365 ®
®

Retrieve workspaces quickly while working in Microsoft® Outlook® via the Outlook
Add-in Search Form
Streamline collaboration acrossplatforms and capture IP

Ensure IP is more readily captured, as less information travels through theorganization by email, paper or social channels
Eliminate the need for users to switch between applications, improving user
adoption and productivity
Use embedded Business Workspace tools, including blogs, wikis, activity feeds,
discussions, forums, comments and user profilesCollaborate easily and securely with external parties through integration withOpenText™ Core

Access silos of business information
locked in lead business applications

Integrate workspaces to lead applications, connecting and aggregating data fromsystems, such as SAP, Salesforce and Microsoft Office Online
Get a comprehensive view of a customer, opportunity, asset, project or any
business object
Embed information for easy access from any HTML 5 site using Smart View widgets,allowing users to stay in a preferred interface while participating in the process

Govern automaticallyEnsure governance without the need for user intervention, with metadata andrecords management classifications built in to Business Workspaces templates forcompliant long-term storage and legally defensible governance

About OpenText
OpenText, The Information Company, enables organizations to gain insight throughmarket leading information management solutions, on-premises or in the cloud. For
more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit: opentext.com.

Connect with us:• OpenText CEO Mark Barrenechea’s blog
• Twitter | LinkedIn

OpenText Business Workspaces

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Business Workspaces creates comprehensive landing pages showcasing
activities and cases.

Taking actions on Legal Case Workspaces—reminders can be added and tracked.

Set up workspaces to view information in context to a role. In this case, metadata
displays information about facility and management team contacts.

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