Building a Mobile Workforce:
Getting Decision Support
into the Field
Brian Baldwin – Esri (bbaldwin@esri.com)
Seth Kiser – Clemson University
Grant McCormick – University of Arizona
Maree Archuleta – University of Arizona
James Wadsworth – University of Arizona

Webinar Housekeeping• Please enter your questions in thechat box• Microphones will be muted• Q&A session at the conclusion ofthe webinar• Webinar & slides will be available• Survey following the webinar

Goals for the series• GIS is more than maps
• Build community• Share best practices• Highlight the value of ‘enterprise’ GIS• Configuration vs. customization

Welcome to the ‘Campus Operations’ webinar series!
• Webinar 1 (September 16 at 10 AM PT)—

Getting Started: Building Your SpatialFoundation• Webinar 2 (October 7 at 10 AM PT) -Bringing GIS Indoors: Space Planningand Optimization• Webinar 3 (October 28 at 10 AM PT) -Building a Mobile Workforce: Getting
Decision Support into the Field• Webinar 4 (November 18 at 10 AM PT) -Optimizing Utilities: Digitally
Transforming Network Management

Building a Mobile Workforce: Getting Decision Supportinto the Field - Outline• Mobile GIS• Clemson University– Seth Kiser• University of Arizona– Grant, Maree, &James• ArcGIS Mobile Updates• Resources• Q&A

Workforce
turnoverCovid-19
Shrinkingbudgets

Data silos

Hiring/retaining
talentMobile Workforce Location-Enabling All Aspects of Field Work
Location Tracking
Map Exploration

Enterpriseand Online

Navigation
Tracker
Pre-Planned
RoutesExplorer

Data Capture,
Inspections & Surveys

Navigator

NEW

Dashboard
Integrated
App

Plan & Manage
Your Work
QuickCapture

Operational AwarenessWorkforce

Survey123
Lines &Polygons

ArcGIS Field Maps
Collector

Digitally Enabling Mobile Workflows. . . in Every Industry

Seth Kiser
Clemson UniversitySeth Kiser | CLEMSON UNIVERSITY
Project Manager
University Facilities Construction & Renovation
stkiser@clemson.edu

Clemson
UniversityExterior Stairway
Study
Analytics Reporting
Seth Kiser (stkiser@clemson.edu)

Project Purpose

Ensure all exterior
stairways on campus
are functioning
safelyIdentify any
maintenance needson the stairways andtimeline for repairs

ProjectExecution• Structural engineering consultant hired toperform evaluations and draw
conclusions• Scope includes, planning meetings, site
visits, and report writing

Large, PDF Report FileStandardReporting

Pen and paper for field data collectionPDF intended as a static document
Photos stacked at the end of the report
Key information written in text

High potential for errors in copying data

Time consuming field work

Standard
Report Issues

Key information can easily get missed in text

Additional work required to translate into action
items

Little control over how the data is analyzed/updated
in the future

GISSolutions:
Mobile DataCollection• Eliminate pen and paper coping
mistakes• No limits on the number ofphotos that are taken and tied todata• Expedited time in the field
through UI features and ease ofuse• Data that is viewable quickly anduseful for other applications

Mobile DataCollection:
Survey 123• Survey created andmanaged by Clemson
University• Can be used by
University personnel orconsultants• Ability to set allowable
responses to better
manage data
• Smart tools such as
automatic calculations,area measurements, andmore

Consultant Feedback“The fact that the surveys weredeveloped as code in an electronic
application made data collection
extremely systematic andamazingly simple…the ease of use
has led us to rethinking ourprocess on similar projects”

Mobile Data Collection: ArcGIS Collector• Correcting/confirming data once it iscollected in Survey123• Shows an overall map of survey
progress and other information asneededGIS Solutions:Dashboards• Fully informed decision making• Transparency and enhanced
communication across organization• Customization options for specific usecases• Privacy and security controls

ROI Analysis: Standard
Report vs GIS Survey

40% cost

savings overall**Does not account for time to develop and managing
the Survey​. Subsequent surveys will have less GIS set-up andoperational cost​Future Developments

UPDATE STATUS OF ASSETS IN
FEATURE CLASS AS ISSUES ARE
ADDRESSEDIMPORT ASSETS INTO ASSETMANAGEMENT SYSTEM AND SET UPPREVENTATIVE MAINTENANCESCHEDULE (SHORT TERM)

LINK ASSET GEODATABASE TO ASSETMANAGEMENT SYSTEM (AIM) (LONGTERM)OPERATIONS HUB WITH REAL-TIMEDASHBOARDS FOR BUILDING AND
INFRASTRUCTURE SYSTEMSGrant, Maree, & James
University of Arizona

Research Space Survey (Survey123)
and Project Tracking Dashboard(Dashboards for ArcGIS)
Maree Archuleta
October 28, 2020

Research Space Survey using Survey123

RESEARCH SPACE & FACILITIES STRATEGIC PLAN STUDY
Project Goals / Outcomes● Evaluate utilization to ensure research

resilience and expand research capacity

Survey Needs● Survey that can be created/revised quickly● Data easily integrated/imported into the● Compile existing research space datausing a survey

university’s space database and used inInteractive Floorplans Application● Easy to use (student workers)● Mobile friendly● Categorize research space

RESEARCH SPACE SURVEY USING SURVEY123
Survey123 Creation● Created with Survey123 Connect(desktop application)● Uses hidden fields (for unique IDs &future surveys)● Mixture of question types, but mostly

Yes/No (for future integration into
Interactive Floorplans search)● Geometry currently not being used,

only join to space database usingbuilding/room number

Research Space Survey Demo

Project Tracking Dashboard

PROJECT TRACKING DASHBOARD FOR EGIS TEAM
Reasoning/Use● Enable EGIS team to keep track of UA

projects so GIS features are always up todate● Track project document deliverables for

EGIS team● Track progress of adding new features to GISPROJECT TRACKING DASHBOARD FOR EGIS TEAM
How it Works● EGIS team members populate data(document delivery, feature creation,notes) into ArcGIS Pro project● Dashboard displays data in a quickly

accessible way for all team members tosee status of projects● Organizes information based on

documentation, EGIS team member
responsible, and the project manager

Project Tracking Dashboard Demo

Mapping Sustainability On Campus(ArcGIS Online + Web AppBuilder)
James Wadsworth
October 20, 2020

SUSTAINABILITY MAP INTRODUCTION
Background

Sustainability Map Project Goals● 1. Create a centralized data source for sustainability information.
● 2. Improve access to / promote sustainability projects.
● 3. Help students connect with areas of interest.

https://sustainabilitymap.arizona.edu

MANAGING SUSTAINABILITY DATA
Using ArcGIS Online & Web AppBuilder
Project Requirements

Application Solutions● Quick to stand up but offers robust customization

Apps can be created quickly, then fully customized● User-friendly for non-GIS personnel

Simple, clean, and intuitive interface● Allow subject matter experts to manage GIS data

ArcGIS Web AppBuilder apps can edit live GIS data

● Allow users to view and edit data in the field

Responsive interface allows users to work across devices

Sustainability Edit App Demo

THANK YOUGrant McCormick (grantmc@arizona.edu)
Maree Archuleta (mareemarchuleta@arizona.edu)
James Wadsworth (jamesw2@arizona.edu)

What are the keyworkflows/top pain points?

HIGH

Prioritization
High Value

Quick Wins

ACTIVITY D
ACTIVITY B

BUSINESS VALUEACTIVITY C

ACTIVITY E

LOW

ACTIVITY A

HARD

EASE TO LAUNCH

EASY

Other potential workflows…
• Transportation• Utilities• Blue lights• WiFi signal strength• AED’s• Litter management• Campus assets• Event planning• ‘Map Notes’• Benches & plaques• ‘Red-lines’• Historical markers• Public safety• Invasive species tracking• Health & Wellness• Water resources

ArcGIS Field Maps | Mobile app

Best in breed mapping system
World class data collection solution
Revolutionary location tracking technology
World class tasking and work management
State of the art navigation capabilities

Capabilities coming together in phases

Key Takeaways• ‘Spatial glue’• Configure first• Any workflow!
• Real-time

Resources

Welcome to the ‘Campus Operations’ webinar series!
• Webinar 1 (September 16 at 10 AM PT)—

Getting Started: Building Your SpatialFoundation• Webinar 2 (October 7 at 10 AM PT) -Bringing GIS Indoors: Space Planningand Optimization• Webinar 3 (October 28 at 10 AM PT) -Building a Mobile Workforce: Getting
Decision Support into the Field• Webinar 4 (November 18 at 10 AM PT) -Optimizing Utilities: Digitally
Transforming Network Management

Actions• Contact account managers- Where do I start?
- What’s my licensing?
- Proof of concept?

• Education Summit @ UC
- Call for papers is open!

• Questions/Issues:- Brian Baldwin – bbaldwin@esri.com• Resource pages/links

Thanks so much!

Q&A