How to use

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Top pagehttps://manekineko-online.com/

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How to book3
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Local Tours Log-in

User ID (Email address)
Password・After sealing a contract, we will issue 1 account per company. You will be able toaccess your company's account from multiple devices.
・The user ID (email address) and password will be free for you to set as you wish.
If you need to change your user ID or password please contact us
online_agents@ontra.jp

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http://manekineko.tabione.com/en/login

Local Tours Top page12345

1. Search activities
2. My bookings : View a list of existing bookings, and proceed cancellation fromhere.
3. Current Login Account : Log out from the pull-down menu.
4. Language : Toggle between UI languages (Japanese, English, Traditional Chinese,Simplified Chinese, and Korean). Language settings are remembered between log-insessions.
5. Contact US

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http://manekineko.tabione.com/en

1. Search activities
Activities can be searched based on avariety of criteria such as location.

Criteria are optional though, and can be omitted to obtaina comprehensive list of results!

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1-2. Search Results

Each activity plan consists of one or more courses,
listed under “List of courses”. Click to view a
specific course's details page.

Click to proceed

Search results only include plans that are currently in stock and thosefor which a booking request can be made. Listed prices are net rate.

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1-3. Plan Detail2

Details include the contents included in the price, activity duration,
operating company, and the applicable cancellation policy at thebottom of the page.

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1-3. Plan Detail

Click to make a booking on
this calendar date

2Availability is shown by means of the 3 symbols listed above.
〇 : Instance booking☆ : Request only. Booking will be confirmed but please wait 1-2 days
to get a confirmation.
✖ (or lacking a symbol altogether) : Cannot make a booking.
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1-3. Plan Detail
After specifying the number ofparticipants, options (with separatefees) can be chosen as well.

Inquiries made here will be relayed
to the operating company. Anyspecial requests or important notes
regarding the customer(s) should beentered here.
Cancellation
policy2

Click to proceed
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1-4. Participant's info
Fields marked with an asterisk (*) are required.
Participant phone number is only used for
emergency. It should be reached in Japan but
if customers request not to receive a phone
call from WBF, please insert “0”. We willcontact you by email.

"Notes" are for your company's personal use
only, and may be left blank. You could forexample enter the customer's contact person
at your company here as a future reminder.

Click to proceed

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1-5. Final Confirmation
Please confirm all yourbooking details here before
completing your booking.
Credit card payment :Pease enter your card
information here.
Bank transfer :Nothing is displayed here, andyou can complete thereservation.
Don't forget to check ✔ "Agree
to our Terms and Conditions"

Click to complete your booking
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121-6. Booking Confirmed!

When a booking is completed, a booking number will be displayed, and aconfirmation email will be sent to your registered email address.
If, instead, you made a reservation request☆, a request notification email
will be automatically sent. Another confirmation email will be sent after
the request is confirmed or denied by actual operating company.

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2. My bookings
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After you completed a booking, you can find a listof your existing bookings under "My Bookings".

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2-2. List of bookings
The list of your existing bookings canbe filtered based on any of the criteria.

You can view the details of each booking by double clicking.
From that details page you can also cancel the booking inquestion.

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2-3. Cancel bookings

A cancellation confirmation email
will be sent to the email address
you registered with.

Clicking “Cancel this booking" will
finalize the cancellation of this booking.

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2-4. Remarks and inquiries

Replies made by the operating company in response to any inquiries
you made in the "Remarks and inquiries" field of the online booking
form will appear here. If a reply is present, you can reply.
Also a nonfiction email will be sent to your email address when theoperating company responses to your inquiries.

17CONFIDENTIALFAQ
How can I change a detail of an existing booking?
Changing existing bookings is unfortunately not possible. If a change needs to be
made, please cancel the existing booking, and make a new booking. Please notethat a cancellation fee may apply in accordance with the booking's cancellation
policy.
Where and when should I mention specific customer requests?
On the 1-3. Plan Detail page appearing when making a booking, there is a
“Required form and inquiry” text input area. In addition, after completing thereservation, you can make an inquiry on each reservation details page (2-4.
Remarks and inquiries) on My Page. Please understand though that there arecircumstances under which a request cannot be honored.

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Contact info
Online Travel Co. Ltd.
Email : online_agents@ontra.jp
Tel : (+81)6-6292-7914
Address : Nakatsu Center Bldg. 2F 1-11-1 Nakatsu, Kita-ku, Osakashi, Osaka, Japan. 531-0071
Business Hours (Japan Time) :Mon～Fri:10:00-18:00
Sat, Sun & Public holiday: Closed
Contact Language :Japanese, English, Korean, Traditional Chinese, Simplified Chinese

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