Social
Relations with Stakeholders
Activities To fulﬁll its social responsibility as a good corporate citizen, the FDK Group commits itself to establishing good
relationships with its shareholders, customers and other stakeholders. While seeking co-prosperity with its
stakeholders, the FDK Group strives to achieve a sustainable and aﬄuent society.
ReportCommunication with Shareholders and Investors
Aiming to be an industrial group that is opened to society, the FDK Group commits itself to increasing the transparency of its corporate
management by disclosing relevant information to its shareholders and investors in a timely, lawful and appropriate manner.

Communicating withShareholders and Investors

Information Disclosure

April 2001 to improve the quality of information provided toclosure of corporate information to shareholders, investors andshareholders, investors and other stakeholders. The Oﬃce accepts

securities analysts forms the foundation of a sound security

interviews by institutional investors, securities analysts and fundmarket. The FDK Group, thus, follows the timely disclosure rules

managers, and provides information via the FDK Group website.

set forth by the Tokyo Stock Exchange. For information other than

Other disclosure activities carried out by the Oﬃce include

that covered by the rules, we also do our best to ensure accurate

distributing news releases and holding press meetings.

and fair disclosure. All information is, in principle, provided in both

The FDK Group website provides disclosure materials such as

English and Japanese for the convenience of stakeholders outside

ﬂash reports of ﬁnancial results and business reports. OtherJapan.

available items include the latest information about business

To help our stakeholders better understand the FDK Group, weperformance and new products, recruit information, and informa-

actively issue news releases concerning our product development,tion about its environmental activities, for example social andproduct strategy, and the establishment of new sites. This activity

environmental reports.

helps increase our corporate value.

Using stakeholders opinions gathered via the website, telephone
and fax communications, and interviews and press meetings, theFDK Group will continue to make its public relations and IR

Social Activities Report

The FDK Group recognizes that the appropriate and timely dis-Management andOrganizational Structure

The FDK Group set up a Corporate Communication Oﬃce inactivities even more attractive.

With the belief that customer satisfaction comes ﬁrst, the FDK Group manufactures products that meet our customers requirements,attaching great importance to dialogue with our customers and business partners to continually improve the quality and safety of ourproducts.

Communication with Customers
In 2003, the FDK Group opened a website to enhance interactive
communication with our customers throughout the world. The
FDK Group website not only provides easy-to-understand information
about the Group, but it also allows our customers to send us

FUJITSU Battery Customer Support SystemCustomers
Response

product-speciﬁc inquiries.
ing our consumer products: dry batteries and applied products.
The aim is to enhance customer conﬁdence in the FDK Group.
Opinions and comments received by the Center are fed back tofuture product development processes and are reviewed to make
improvements that allow us to oﬀer even better products andservices.

Inquiries(Comments, Questions, Complaints, etc.)

Customer Support Center
Investigation Results

Providing Information/Requests for Investigations

Sales Divisions
Quality Control DivisionsTechnological Divisions
Manufacturing Divisions

Site Report

In addition, our Customer Support Center provides support regard-Environmental Activities Report

Relationship with Customers

Collection, Analysis,
Use of Information for Improvement
Improved Quality and Services

Social & Environmental Report 2008

12Relations with Stakeholders

Assuring Product Quality and Safety
The FDK Group s quality-oriented monozukuri manufacturing (seefootnote on page 3) is based on its policy of providing quality
products that live up to customer expectations. Where quality
assurance is concerned, the Quality Assurance Division works
with relevant departments and sites to ensure product safety andmeet our customers quality requirements. As a part of our quality
and safety assurance activities, all of the FDK Group sites establishedand have been operating quality and environmental management
systems certiﬁed by the international standards ISO 9001 andISO 14001 to meet the required quality standards in all phases,from research to design and development and from manufacturing and logistics to sales and after-sales service.
If any product delivered to customers causes or is discovered tohave the potential to cause an accident or a failure, the Management Council acts earnestly to immediately identify the cause of
the problem and formulate solutions to minimize the consequences.

Information Security andProtection of Personal Data
The leakage of personal and conﬁdential information, most typicallythrough the use of ﬁle-swapping software, not only hinders ourbusiness operations, but it also seriously damages customer conﬁdence
in us. The FDK Group commits itself to the appropriate use of
corporate secrets and personal information and the prevention ofinformation leakage.
We have established six in-house rules including Information Management Rules and Personal Information Management Rules. An
Information Management Handbook is distributed to all employees to show the speciﬁc actions required to strictly comply withthese regulations. A portal site containing all relevant information
is available on the intranet, which can be accessed at any time toobtain necessary information. In addition, we have formulated a
Personal Information Protection Policy for the safeguarding ofSpeciﬁcally, all FDK Group sites are instructed to・promote the manufacturing of safe and environmentally friendlyproducts,・enhance the quality assessment system from the source,・respond quickly to customer requests, and・prevent the occurrence and recurrence of quality problems.

information about our customers, which can be viewed on the FDK

Product safety and environmental requirements are proactively
addressed in accordance with the FDK Product Safety Charterand the Control Standard for Chemical Substances Contained inProducts. With a focus on formulating our response to the RoHS
directive, REACH, and the requirements to reduce PFOS (perﬂuorooctane sulfonates), we have been building a group-widesystem (also covering overseas sites) that controls our operations
to meet the requirements established by the Committee for theControl of Products Containing Hazardous Chemical Substances.
Quality is addressed from the product design phase. The Design
Review Promotion Committee enhances design quality assessment to prevent the occurrence and recurrence of any quality
problem.
In June of 2007, we established the New Product Development
System Construction Committee to further improve the standards
for fulﬁlling safety and quality requirements in the initial phase ofproduct development. The aim is to build a system for the comprehensive assessment of product safety and environmental compatibility from the product planning phase to the start of production.

hard disks.

The Process of Controlling Hazardous Chemicals Contained in Products
MarketRequirements

Trends in International
Standards

FDK sResponse

Information

Customer Management
StandardGroup website.
All PCs that are used for business operations are passwordprotected to prevent leakage of information. Portable PCs that areoccasionally taken out of the company premises are ﬁtted withspecial software that automatically encrypts all data stored on
Recently, the public has been increasingly concerned about leaks ofinformation from lost storage media. In FY2007, therefore, werevised our internal regulations on the handling of USB memoryand other portable storage devices to further strengthen control atworkplaces.

System of Information Management Regulations
FDK Corporate Code of Conduct
Employee Regulations

Information Management Rules
Personal Information
Management Rules
Confidentiality

FDK Management Standards

Suppliers

13

Obtaining
Information

Providing information
about hazardous
chemicals containedin products

Control

Preventing
Mixture andPollution

Non-Inclusion
Assurance

Building comparable control systems

Social & Environmental Report 2008

Confidential Information
Management Rules

Assurance

Building a framework for control andassurance by the Quality Assurance System

Third-Party Confidential
Information Management Rules

SystemInformation
ManagementHandbook

Information System Security Rules
PC/Network Utilization Rules

Relationship with Business Partners
The FDK Group desires to gain and maintain good partnerships with its business partners by acting in accordance with the FDK Corporate Code of Conduct. In addition, the FDK Group started its green procurement initiative in FY2001 in response to growing public awareness about the environment and the introduction of more stringent regulations governing hazardous chemical substances contained in products.

Fair TradeBasic Stance for Procurement⑴ Following the principle of co-existence and co-prosperity
with our suppliers, we purchase components and materials

To fulﬁll its social corporate responsibility, the FDK Group has
been developing initiatives in accordance with the Green Procurement Guidelines. These green procurement initiatives include
support for our business partners in establishing an EMS andconducting investigations into prohibited chemical substances inproducts (see page 23).

Cooperation with Supplier

Cooperation from our suppliers is indispensable for the provisionof green products to our customers. The FDK Group is, therefore,
strengthening cooperative activities with its suppliers; for example,supply chain management and the non-use of prohibited chemicalsubstances.
The FDK Group is committed to reducing the environmental impact
of its entire supply chain. To this end, we not only address ourown supply process, but we also provide support for suppliers in
reducing their environmental impact.

procurement activities according to regulations on internal control.
This helps us fulﬁll our social responsibilities and maintain good
relationships with suppliers and other stakeholders.
In FY2007, we provided an in-house training session on the Act
against Delay in Payment of Subcontract Proceeds, Etc. to Subcontractors. Particular emphasis was placed on the four obligations
and 11 prohibitions, which are closely related to order-placing
and acceptance operations. Possible cases were presented forbetter understanding.

Compliance in Procurement
Laws and Regulations
FDK Corporate
Code ofConduct
Internal
Control
Materials
Procurement
Control
Regulations

Observancewithinthe FDK GroupGreen
Procurement
Guidelines

SupplierAssessment

Good Relationship with Stakeholders

Site Report

Support for Suppliers

The FDK Group is making eﬀorts to achieve full compliance in its

Environmental Activities Report

Procurement-Related Initiatives

Compliance

Social Activities Reportthat allow us to provide safe, quality products⑵ We are fully aware of the basic environmental protection
policy stipulated in the FDK Environmental Charter andprocure products and materials that help reduce theenvironmental impact of our operations.
⑶ We select suppliers using fair criteria to ensure fair andlawful procurement activities.
⑷ We fully understand and observe procurement-related
laws and regulations, and conduct our business with respect
for the spirit of the law and social norms.

The FDK Group addresses the maintenance of information security
and the protection of personal information (see page 13).
These eﬀorts include raising employee awareness of the need to protect
conﬁdential and personal information relating to our business partners
and measures to prevent the leakage of information from PCs taken
oﬀ the company premises.

Management andOrganizational Structure

In purchasing raw materials, components and packaging materials, the FDK Group promotes fair trade with its suppliers by
clearly stating our basic stance for procurement in the Materials
Procurement Control Regulations.

Information Security

Supplier Assessment

The purchase divisions within the FDK Group regularly assess
their suppliers using a Supplier Assessment Standard Chart.
To ensure objectivity, this sheet contains such assessment items
as quality, price, delivery date, technological capability, as well as
matters related to environmental preservation. Supplier assessment is conducted not only for newly selected companies, but also
on a regular basis for existing suppliers.
Social & Environmental Report 200814

Relations with Stakeholders

With Our Employees
The FDK Group focuses on recruiting and developing skilled employees that are able to support the management of the company throughtheir business operations. We also aim to establish a safe and accident-free working environment where our employees can work in safety
and in good health.

Personnel System
One of our basic philosophical principles is to establish a
corporate culture that highly motivates employees. Our personnel system follows the basic policy of respecting people who value
creativity and innovation and have a passion to meet new
challenges, and allowing each employee to contribute to thecompany s performance and growth, with a view to promoting
their human development and well-being. In FY2000, we revised
the basic personnel management system, including personnel
assessment and job classiﬁcation. Under the new personnel
management framework, the company has focused on three areas:
encouraging all employees to play an active part in achieving themanagement goals, ensuring that all employees share thecompany s policy and goals and proceed in a united direction, andmaking personnel assessment and treatment even fairer and evenmore acceptable to all employees.

Continual improvement provides us with a sense ofaccomplishment, self-conﬁdence, and pride in ourjobs, and increases our happiness.

Educational SystemThe FDK Group s educational system consists of level-speciﬁctraining programs such as new employee training and specialized
training designed to help employees acquire professional knowledge and skills. In 2001, an e-Learning system was introduced toallow our employees to teach themselves at their convenience. It
provides business-related basic courses covering product knowledge, language, and basic PC operations. English and Chineselanguage courses by outside instructors are also available at keysites. The FDK Group also provides its employees and their family
members with a range of correspondence courses on businessskills and language as well as liberal studies, hobbies, and healthpromotion.

New Employee Training at the FDK Training Center(Q&A Session with the President)

15

Social & Environmental Report 2008

Safety and Health
The FDK Group aims to establish a working environment where
all employees can work in safety and in good health. The Central
Health and Safety Committee, comprising representatives of themanagement and labor union, formulates a company-wide safety
and health policy, prevents labor accidents, investigates the safety
and health status of the company, and implements measures forimprovement. Each site has a Health and Safety Management
Committee, an organization that conducts ﬁne-tuned activities
such as safety and health patrols to ensure a safe working environment according to the company-wide policy.

Employee Safety and Health Management Organization
Central Health and Safety
Committee(meets 4 times a year)

Consists of representatives ofthe management and labor units

Site Health and Safety
Management Committee(meets once a month)

Consists of representatives of themanagement and union at each site

Workplace Safetyand HealthPromotion Committee
Group Safety andHealth Activities
Established by sites
as necessary

・KOSAI PLANT(incl. FDK ECOTEC CO., LTD)
・SANYO PLANT
・Headquarters and Sales
・FDK MODULE SYSTEMTECHNOLOGY CORPORATION
・FDK ENERGY CO., LTD.
・FDK MECHATRONICS CO., LTD.
・FDK ENGINEERING CO., LTD.
・FDK LIFETEC CORPORATION
・FUJIDENKA RESEARCH AND
ANALYSIS CENTER CO., LTD.

The Health Management Oﬃce is responsible for providing employees with regular medical checkups and health guidance. Also,an industrial physician is available for consultation. The aim of thisoﬃce is to understand the health condition of employees and toensure that the industrial physician, the Human Resource Management Division and the management can take ﬁne-tuned action
if any problem has been found.

Safety and Health Patrol at the KOSAI PLANT

Club Activities and Sports Events

Retiree Reemployment System

The FDK Group has various sports clubs including baseball,With the enforcement of the revised Law concerning Stabilization

football, volleyball, distance running, tennis and surﬁng. Clubof Employment of Older Persons on April 1, 2006, the FDK Group

members actively take part in competitions with nearby compa-

introduced a retiree reemployment system for individuals who arenies and local ekiden (road relay) races. An annual softball competi-

highly motivated to ﬁnd satisfaction by continuing to work for thetion is held in collaboration with the labor union and support fromGroup and in further developing their abilities even after reaching

the company s health insurance union. The softball competition

the age limit of 60.

starts with local preliminaries, and the winners can enter thenational championships. All employees look forward to the annual

Employee Awards Program
FDK Group employees who have made outstanding achievements
are recognized at the annual foundation ceremony held in February of each year.

Management andOrganizational Structure

event because it helps them cultivate mutual friendships.

Social Activities Report

The Annual Softball Competition

Recognition at the Foundation Ceremony

Prior to revising the employee invention regulations in keeping
Kosai Ekiden

with the enforcement of the revised Patent Law in 2004, the FDK

Accommodating Pregnancy,Child Care and Nursing Needs
To allow its employees to balance both work and family, the FDKGroup disclosed the relevant standards and held extensive hearings.
To increase employee motivation toward invention, the Patent Control
Regulations were revised in January 1, 2006 to include ① ﬁxed-ratecompensation from license fee income and ② a retiree compensa-

Environmental Activities Report

Compensation forEmployee Inventions

tion plan.

Group provides its employees with various assistance programs,
including annual paid holidays, paid holiday accumulation system,
maternity leaves with shorter working hours, and nursing careleaves with shorter working hours. Employees can also take special
Site Reportholidays to take part in volunteer activities. This is part of the
FDK Group s social contribution activities.

Number of Participants in FY2007
Maternity Leave

１９

Nursing Care Leave

１Volunteer Activity Leave

１

Shorter Working Hours

３４

Social & Environmental Report 200816