C A S E S T U DY | L A R G E F O O D R E TA I L E R

Large Food Retailer
Secure SD-WAN Case Study
INDUSTRY
Food service

CHALLENGES• Frequent downtime, high latency,
flapping and packet loss
• Maintaining dual MPLS link at eachstore is costly.

Increased Business Availability;
Better TCO; Integrated WAN and Security

Company Profile
A primary quick-serve food retailer based in India and surrounding
countries holds franchise rights to multiple leading internationalbrands, as well as having recently launched their own brand to enter anew food market segment. The company employs tens of thousands ofpeople and its network contains over a thousand restaurant locations,• Unsatisfactory detection,
automatic failover and recovery
from link issues.

regional locations and warehouses.

• Security vulnerabilities andloopholes at store locations.

Several hundred of the company’s current network locations consist ofRESULTS• Significant cost savings.
• Increased availability andconnectivity flexibility.
• increased business by reducing
failed and missed orders, as wellas increasing general availability of
their store locations.

Challenges
Fortinet appliances with no SD-WAN features enabled. Other sites use
Cisco routers managed by an MSP with connectivity from various ISPs.
The company experienced several challenges with their existing
infrastructure, including:• Link instability: Frequent downtime, high latency, flapping andpacket loss, impacting business with many dropped orders andstores being offline.
• Cost: Maintaining dual MPLS link connectivity to ensure backup
availability at each store is costly.

• Reduce TCO by enabling cheaperlink connectivity options• Hybrid connectivity: Unsatisfactory detection, automatic failoverand recovery from link issues.

• Improving throughput over theexisting links.

• Security: Security vulnerabilities and loopholes at store locations
using DIA.

• Consolidating WAN and security
features into a single software stack.

The company evaluated several proposed solutions from Fortinet,Cisco, Citrix, Silverpeak and VMware.

Solution Highlights: Versa Secure SD-WAN
Versa delivered a Secure SD-WAN solution to the company inpartnership with Tata Communications as the ISP to refresh themajority of their sites, including stores, the data center, somewarehouses and regional offices. To limit their risk, the company opted
for a dual solution approach with 2 SD-WAN vendors and 2 ISPs.
Key company pain points addressed by the Versa Secure SD-WAN
features and capabilities include:C A S E S T U DY | L A R G E F O O D R E TA I L E R• Link instability: The SD-WAN POC at multiple store locations with dual bad quality/lossy links (MPLS andbroadband; dual LTE) significantly and consistently improved throughput, traffic stability and uptime. The Versa
traffic conditioning features addressed issues related to packet loss and flappy links. Deploying these features
curtailed business losses by reducing the order failure rate from 10-15 per day to 1-3, and simultaneously increased
overall store availability.
• Cost: The Versa Secure SD-WAN provided savings by using MPLS as primary connectivity and broadband as
secondary, instead of dual MPLS.
• Hybrid connectivity: The Versa Secure SD-WAN provided seamless link failover and bandwidth aggregation,
significantly improving site reliability, availability and throughput.
• Security: Consolidating SD-WAN and branch security into a single device enabled JFL to deploy full-fledged
NGFW and UTM features for store locations using DIA.

Results
The Versa Secure SD-WAN solution delivered significant cost savings, increased availability and connectivity flexibility
to the company. The Versa SD-WAN increased the company’s business by reducing failed and missed orders, as well asincreasing general availability of their store locations. It also helped reduce TCO by enabling cheaper link connectivity
options, improving throughput over the existing links and consolidating WAN and security features into a singlesoftware stack.

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