Blancco Solutions forRetailers, Carriers and ValueAdded Solution Providers

Reduce variance in trade-in quote prices, remove
human error & increase customer satisfaction
Choose the workflows you need to streamline your processes

Returns Reduction

Buy-back/Trade-in•

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Allows retailer/carrier to accurately assess device
condition, in-store or remotely through a simple andintuitive diagnostics process
Significantly reduce costs and risks associated withNTF/NFF and inaccurate triaging
Helps grow your business by tapping into channelsand segments previously seen as problematic,
and allows you to differentiate your offerings in acrowded market
Improve customer satisfaction and drive customer
advocacy with simple solutions
Developed to be used by anyone the first time; notraining required
Offers innovative cracked screen and LCD screen
testing
Validates the device eligibility for your repair or
exchange processes(If device passes assessment), sends thecustomer an email that device is working to OEM
specifications, deflecting NFF/NTF returns
Enforces process management; users are forced tocomply to process requirements before validated
for return or repair
Requires little or no integration; agile and standalone
with simple deployment
Eliminates user and retail agent subjective opinions
Accurately identifies device make, model andmemory
Prevents locked devices from entering the reverse
channel with a unique TradeID code
Reduces rejections by BOH warehouses and OEMsfor reimbursement or repairs for misdiagnoseddevices

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Reduces returns variance by accurately andobjectively identifying device condition in-store orvia an online app
Provides accurate device valuation in real-time toincrease customer satisfaction
Removes human error from device conditionassessment, with a consistent process
Automatically identifies key device information suchas model, storage and IMEI
Integrates with your back-end systems, to include
your next steps for at home/in-store device return
Easily integrates into existing trade-in or buy-backprograms
Offers ability to white-label solution to fit yourbrand’s needs
Provides industry-leading cracked glass and LCD
damage detection
Provides real-time device valuation – based onfunctional tests, cosmetic grade, carrier, color andmore
Guides users to remove OEM locks (FMIP & Google)
and passcodes—so locked devices never go backinto your inventory
Easily available from App & Play stores

Wireless Content TransferMobile Insurance•••••••Performs fast, cross-platform wireless content
transfers—no hardware required
Performs transfers directly through the router—nointernet connection required; no personal data is
saved during the transfer process
Requires minimal sales training; easy to use
Uses one UI for both iOS and Android devices,
streamlining the process for store agents
Transfers videos, images and contacts effortlessly
Multiple simultaneous transfers are possible—
especially helpful in the retail store••••••••

Accurately identifies and assesses device condition
so you can offer not only coverage at the point ofsale but at any time of the device lifecycle.
Allows customers to purchase insurance anywhere,
any time through an app or web browser withremote condition assessment
Provides a Management Portal for tracking andreporting trends, usage, channel compliance, etc.;
automatically uploads photos showing device
condition
Offers industry leading cracked glass and LCD
screen assessment
Collects key device information such as IMEI, make,model and memory to remove the threat of humanerror
Allows you to configure your pricing server to show
insurance offerings dynamically in-app
Removes a user’s subjective opinion of device
quality with a consistent assessment process
Puts measures in place to manage common
fraudulent behaviors
Encrypts customer data to enhance data protection

SUPPORTED DEVICES / BROWSERS

AUTOMATIC TESTS• Supports all iOS devices, version 11.0 and up• Supports all Android devices, version 5.0 and up• Supports web browsers IE 9+, Firefox16+, Chrome12+, Safari 31+,O15+

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CONFIGURABLE DIAGNOSTIC TESTSAVAILABLE FORMATS•••••••••••••••• Customer-facing application (available on App & Play Store)• API for integration into an external business process• A library format, suitable for integration into an existingapplication (SDK)LCD & screen glass
Capture IMEI / serial number / MEID / IMSI
Sensors: magnetometer, gyroscope, accelerometer
Touchscreen, screen timeout details, brightness
Buttons (mute, volume, home, power)
MicrophoneLoudspeaker
Earpiece
Earphone jackBattery health, temperature (Android), charging & drain
Dead pixels
Front & back camera & flash
GPSWiFi
Bluetooth & connection details

Capacity and availability
Number of contacts & apps installed
Security locks, FMIP & Google account detection
Make, model, marketing nameTime, date & location settings
OS version
SIM card and carrier

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