The 2nd Onojo City Globalization Promotion Plan~ Expanding our world, forging bonds and creating a flourishing city, ‘Onojo’ ~[For foreign residents]
About developing the plan
Purpose of developing the plan
The 2nd plan has been developed in order to accommodate diverse cultures and nurture asense of values coexisting beyond nationality, and creating a safe city with the cooperationof citizens, the local community, businesses, related organizations, groups and themunicipal government. We would like to verify the implementation of previous measuresand update them accordingly.
Positioning the plan
The 6th General Plan of Onojo City
The image of the city’s future‘Opening the way to the future, a flourishing and peaceful community’
Policy 01
Designing the attractive city by the cooperation of community andmunicipal government

Onojo City
●PlanⅢ for children’s
dreams and future●Fundamental principles of
educational policies●Implementation plan basedon human rights education
and basic guideline ofedification●Basic plan for genderequality

The 2nd Onojo City Globalization
Promotion Plan

●Plan for coexistence of diverse
cultures in the community (Ministry ofInternal Affairs and Communications)●General plan of Fukuoka
Prefecture●Regional disasterprevention planetc.

Term of the planThis is the 10-year term plan initiated in fiscal 2019 (Heisei 31) and the target year of theplan is fiscal 2028 (Reiwa 10). The plan will be revised at around the halfway stage of theproject, in fiscal 2023 (Reiwa 5).

1

Fundamental aims of the plan
As internationalization has progressed, our previous plan had a basic philosophy of“People･World・Culture Hand in Hand Together in ‘Onojo’ ’’, to promote internationalization.
We believe that all citizens in Onojo City should be able to expand their views in daily life
and the world, living in peace and comfort through crossing borders of different values,through exchanging ideas, and through connecting.
From the basic idea that citizens’ experiences lead to a flourishing community and bringabout vitality, we have added the new view of “creating a flourishing city” to the previous
philosophy and do our best in our future endeavors.
Current situation to surround internationalization of Onojo City
Current situation of internationalization of Onojo City◆ Total population of foreign citizens: 785 (increased 1.5 times from that of the end offiscal 2005)◆ Ratio according to the nationality: China > Korea > Vietnam > Philippines(These 4 nations are in higher rank)*These 4 nationalities account for 74.2% of all foreign citizens◆ Ratio of the status of residence: permanent resident > student > special permanent
resident > technical intern training no.1 Ro (These 4 statuses are in higher rank)◆ Ratio of administrative districts of foreign citizens: Shirakibaru > Shimooridanchi >Kamiori > Shimoori (These 4 districts are in higher rank)*Foreign citizens except for special permanent residents
Basic goals and problems to solve from the previous plan
[Basic goal 1: Creating a comfortable environment for all nationals
Problems to solve(1) Interpretation・Translation
According to ‘Survey on the Quality of Life in Onojo City for Non-Japanese Residents’(hereinafter referred to as (‘the survey’), 58.1% of foreign citizens answered that they didn’t
have troubles at Onojo City Office. This means about half of the foreign citizens hadtrouble.
Therefore, it is essential to enhance our endeavor and to fulfill prompt and proper
communication by introducing interpreting devices and others.

(2) Daily life information
The survey shows that 31.4% of foreign citizens are not good at reading Japanese,
38.7% are not good at writing, and 28.2% are not good at speaking. Moreover, 56.5%
answer that they have some kinds of anxieties and troubles in their daily life.
These figures show that there is room for improvement to create a better environment forforeign citizens to receive information from the city promptly and properly and make themfeel free to consult.

2(3) Education
In the survey, there was a demand for ‘learning support for children of foreign residents’.
We utilize the newly launched system, ‘volunteers to support Japanese at the elementary
and the junior high schools’ and promote learning support at schools.

(4) Disaster prevention
According to the survey, 36.3% of foreign citizens know where the emergency evacuationsites are. Such a low number shows that it is essential to make constant efforts to establish
disaster prevention awareness.

(5) Consultation
In the survey, demands for ‘providing daily life information and consultation in foreign
languages’ appeared high on the list. That means we keep collecting information ofconsultation counters offering foreign languages. Improvements in the way we provide andspread that information are also required.
[Basic goal Ⅱ: Creating a multicultural community]
Problems to solve(1) Promoting internationalization
From the survey and global meetings, the deployment of foreign language staff(Internationalization promoter) is highly valued. They are required to keep playing animportant role in further internationalization.

(2) Mutual understanding
In the survey, 49.7% of foreign citizens reported unpleasant experiences or having facedsome harassment in daily life. In the result of awareness of internationalization of Onojo
citizens, only 27% citizens answer “favorable” to the increasing number of foreign residents.
With reasons for “unfavorable” like worsened security and bad manners, not a few citizens
have a negative attitude towards foreign residents.
From those results, constant human rights education and human rights promotion arerequired in order to eliminate mutual bias and discrimination.

(3) Communication
The survey highlighted the fact that many foreign citizens exhibit a willingness to learn
Japanese, on the other hand, a significant 66.9% of foreign citizens are unaware of theJapanese classes hosted by Onojo International Exchange Association.
Therefore, we should revise the way of advertising and improve contents in cooperation
with Onojo International Exchange Association.
A speech contest for foreign residents provides a good opportunity to make a speech in amastered language and it may increase motivation towards learning Japanese. To this end,
it should be held regularly.

3(4) Participation of foreign nationals in Japanese society
The survey shows only 27.4%, a significantly low rate of foreign citizens, participated in
the activities in the community. 35% of them answer that the reason of non-participation isthat “they wanted to participate but didn’t know how to”.
Therefore, it is essential to develop publishing tools and to create a foreign
resident-friendly environment.
[Basic Goal Ⅲ: Creating an international way of thinking]Problems to solve(1) International exchange
In order to increase a multi-cultural awareness among citizens, international exchange
activities such as ‘Onojo City Speech Contest in English and Japanese’ should be regularly
held.
In the case of municipal officials, fostering a sense of international and human rights isnecessary. It will enable them to provide better consideration for foreign citizens and carryout administrative services more smoothly.

(2) International understanding and cooperation
In order to promote international understanding and the coexistence of diverse cultures,
nurturing the proper understanding of citizens from a younger age is required. To this end,
ALT (assistant language teachers) and guest teachers from foreign countries are importantin education.
To properly realize a multi-cultural society, it is essential for businesses to work together
to support international cooperation and with the assistance of groups such as JICA, and to
make efforts to improve public awareness.

(3) Volunteers
In order to comply with the international society, together with Onojo International
Exchange Association as a city volunteer group, various activities should be revitalized
followed by the participation of our citizens. However, in the survey on public awareness ofinternationalization, only 21.4% of citizens knew about Onojo International Exchange
Association.
Therefore, it is important to increase the number of participants and to strengthen humanresources by enhancing the promotion of the Onojo International Exchange Association
activities for wider recognition.
In this survey, 54% of foreign citizens are interested in volunteer work including;interpretation, translation and the introduction of their own cultures. That means creating
environments for foreign citizens to participate in community activities more easily and work
more actively is necessary.

4(4) Making use of property
To increase prosperity, by using not only translation at the exhibitions, but by Fukuoka
Prefecture Inbound Retail Co-op System, we need to establish a basic framework whichenables us to send information extensively.

5Basic goals and projects for the 2nd plan
To achieve our fundamental aims, it is essential to create a community with highawareness of coexistence for both foreign and Japanese citizens, to create an environment
for foreign citizens to live in peace and to develop human resources with an internationalflavor. This concept has not changed from the previous plan.
For that reason, we set three basic goals to promote the internationalization of Onojo
City.

<Basic Goal 1> Creating an environment for foreign citizens to live in peaceand comfort
Japanese and foreign citizens with different languages or lifestyles live in the samecommunity. Therefore, we aim to create an environment for both Japanese and foreign
citizens to live in peace and comfort.

[Theme: Supporting daily life][Policy] ① Improving the support systems for daily life
We seek to improve support systems from the view of foreign citizens and provide
information about services when foreign citizens get administrative, or other, services.
Approach
Main approaching contents

NewOngoing

Importance

Dispatching interpreters
1Section (office)in charge/ related group
Local Culture and(internationalization promoter) to the○counters in the city hall and at municipal

Industry Promotion
Sectionoperations
Survey and research of the quality of2

service we provide to foreign people at theCitizen Service○

counters in the city hall by using translation

Sectiondevices and others
Releasing useful information for daily life in3

4

Local Culture andforeign languages on the city website such○as ‘Joe’s NEWS (selected information from

Industry Promotion
Section, Public

the city magazine ONOJO)’

Information Section

Promotion of the interpretation andLocal Culture and○translation registrant system for city
officials

Industry Promotion
SectionLocal Culture andDispatching volunteer interpreters to those5○

Industry Promotion

fields which are not related to the service○of the municipal office, such as banks andSection/ Onojo International

real estate companies

Exchange Association

6

Providing information about the dispatch of
6

Local Culture and○medical interpreters released byIndustry Promotion

Fukuoka prefecture and NPO

SectionLocal Culture and7

Industry Promotion

Collecting and releasing information of○each kind of consultation○Section/ Onojo International
Exchange Association8

Local Culture andResearch on companies in the city about○

their acceptance of foreign workers○

Industry Promotion
Section7

[Policy] ② Enhancement of providing information of various systems in foreignlanguages
We focus on providing information of various systems in foreign languages for foreign
citizens to understand life-related systems properly.
Approach
Main approaching contents

New

Ongoing

Importance

Section (office)in charge/ related group
Local Culture andDistributing a set of leaflets, ‘Welcome
1

Industry Promotion

Pack’ written in foreign languages to○Section,

foreign citizens when they move inCitizen Service
SectionSetting and distributing flyers, leaflets and○other forms of explanation in foreign
languages at the counters in city hall・‘Guide to life in Onojo City’○○

Each section
concerned
Public Information
SectionEnvironment and・Leaflet of ‘Rules of garbage disposal’○

Landfill Measures
Section・ Information of night time and holiday○

doctors
・Materials to bring when visiting pregnant
women and family with infants
・ The list of groups related to child2

rearing・ Announcementofinfants’

medicalcheckups and vaccinations

Senior citizens HealthSection○

Child Health Section○

Child Futurity Section○

Child Health Section
Local Culture and・ Leaflet of information about public○

facilities such as community centers

Industry Promotion
Section, Each section
concerned
Local Culture and・Leaflet of sightseeing spots○

Industry Promotion
Section・Leaflets for National Health Insurance,
NationalPension

System,Local Culture andmedical○

systems, tax systems, water and sewage
rates, etc.

Industry Promotion
Section, Each section
concerned8

Joe’s NEWS

Welcome Pack9

[ThemeEducation][Policy] ③ Learning support at elementary and junior high schools
We have established a support system for foreign pupils and students who don’t
speak enough Japanese to adjust Japanese schools promptly.
Approach
Main contents

New

OngoingImportance○○

Dispatching volunteers to support learning
1

Japanese in elementary and junior highschools

applicationforms

fromeducational

institutions

Education Promotion
SectionLocal Culture andTranslation and distribution of notices and2Section (office)in charge/ related group○

Industry Promotion
Section, Education
Promotion Section

Picture of a Volunteer Supporting Japanese Language Learners

10[ThemeDisaster Prevention][Policy] ④ Enhancing awareness of disaster prevention in foreign languages
For further disaster prevention awareness for foreign citizens, we provide disaster
information in foreign languages and give disaster prevention lectures in foreign languages.
Approach
Main contents

1

2

New

Installing evacuation place signs (marks) in

information

about

disasterprevention on the City website and SNS

Importance

Public Safety &○foreign languages and illustration
Posting

Ongoing

Security Section
Local Culture and○○3

foreignlanguages“Mamoru”,

Industry Promotion
SectionUtilizing the Disaster Prevention Info-mailinSection (office)in charge/ related group

Local Culture andanddisseminating information on the support

Industry Promotion○Section, Public Safetysystem for people who require assistance& Security Section

during disasters and facilitating registration

Local Culture andIndustry Promotion
4

Securing

volunteerinterpreters

inevacuation management facilities

Section, Public Safety○& Security Section/ Onojo International
Exchange Association
Local Culture and5

Making and distributing a general map fordisaster prevention in foreign languages

Industry Promotion○Section, Public Safety& Security Section
Local Culture andConducting disaster prevention lectures for6

foreigncitizens

byutilizing

outreachlectures and so on○○Industry Promotion
Section, Public Safety& Security Section

Outreach Disaster Prevention Lectures

11Hazard Map< Basic Goal Ⅱ＞

Everybody plays a leading role, creating a peacefuland cooperative community, which is called “Madoka”
For further mutual understanding between foreign and Japanese citizens throughcommunication, support for the community and for foreign citizens is required. Therefore,Onojo City encourages foreign citizens to have a peaceful and cooperative consciousness
termed “Madoka” which comes from an awareness of being the part of the community, andcreates a diverse cultural community for foreign citizens to be able to mingle within theregion.

[ThemeMutual understanding][Policy] ① Enhancing opportunities for international exchange and cross-culturalunderstanding
For further understanding of a different culture, and for developing awareness of beinga member of a community of both foreign and Japanese citizens, it is essential toenhance respect for the human rights of foreign people and diverse cultures, as well as
to provide opportunities to properly understand foreign cultures and lifestyles.
Approach
Main contents

New

Ongoing

Importance

Local Culture andHolding international exchange events
and1lecturesexperiencesto(suchhaveas

Industry Promotion

variousSection / Onojo○International

International

exchange parties, festivals, and cultural

Exchange

lectures, etc.)

2

Association

Implementing international exchange

Local Culture andactivities collaborating with the Onojo

Industry Promotion

International

Exchange

Association,

Kyushu University, Japanese language
schools,andForeign○○Students

Section / Onojo
International
ExchangeAssociation
3

Section (office)in charge/ related groupAssociationHuman Rights andPromotion and enlightenment of the○human rights of foreign people

Gender Equality
SectionLocal Culture andConducting
4

outreachlectures

Industry Promotion

with○themes of international exchange andcooperation

Section / OnojoInternational
Exchange
Association

12Collecting, circulating and browsing
5○

foreign magazines and books at thelibrary

International Exchange FestivalCommunity
Culture Section

Cultural Lecture (Calligraphy experience)

13

[ThemeCommunication][Policy] ② Providing opportunities for foreign citizens to learn Japanese
We are increasing opportunities for foreign citizens to learn Japanese continuously andimprove contents, which enable them to communicate with local residents.
Approach
Main contents

New

Ongoing

Importance

Section (office)in charge/ related group
Local Culture and1Opening Japanese classes aimed at foreignresidents

Industry Promotion○Section/ Onojo International
Exchange Association
Local Culture and2

Conducting Japanese Speech Contests forforeign residents

Industry Promotion○Section/ Onojo International
Exchange Association

Providing information about volunteer-led
3JapaneseclassesinOnojo

City andneighboring areas

Local Culture and○○Industry Promotion
SectionJapanese Class(Kotoba no Koryu Hiroba)

Japanese Speech Contest14Foreign citizens’ participation in society][Theme[Policy] ③ Promoting social participation by foreign citizens
We are providing various information and establishing a system for foreign citizens toparticipate in local activities, which enable them to live as members of the community,
joining local events and integrating with local residents.
Approach
Main contents

New

Ongoing

ImportanceUtilizing the website and SNS of OnojoCity,
1

proactively

providinginformation

about local events and action groups which

Local Culture and○○foreign citizens are able to join
Makinglists

interpreters,
2ofvolunteerstranslators,Section (office)in charge/ related group
Industry Promotion
Section, Each section
concerned

suchandas

Local Culture andguest

Industry Promotion

teachers who collaborated with Onojo○SectionInternational Exchange Association and/ Onojo International

Kyushu University and other institutions

Exchange Association[Policy] ④ Promotion of internationalization utilizing local resources
In the case of promotion of internationalization, it is important for foreign citizens tohave a fondness for Onojo City by knowing and utilizing local resources (such as facilities,cultural assets, shops, specialties and so on). Therefore, we are trying to improve the localenvironment.
ApproachMain contents

New

Ongoing

Importance

Section (office)in charge/ related group
Local Culture andIndustry Promotion

Promoting Fukuoka Prefecture Inbound1

Retail Co-op System (Fukuoka Yokatoko
Miryoku Hasshin Cheering Group) to theSection / Fukuoka○○

Prefectural Government
Tourism Promotion

shops in Onojo City

Section, Society ofCommerce and Industry
Local Culture andProviding information of local tourism
2

resources such as facilities, cultural assets,

Industry Promotion○Section, Each section

shops and specialties in Onojo City

concerned

Installing signs to guide facilities andexplanations
3inforeign

languages

Local Culture andtoexhibits inside facilities in Onojo City andforeign language subtitles in PR videos ofcity operations
15○Industry Promotion
Section, Each section
concerned

<Basic Goal Ⅲ＞ Instilling an international awareness among citizens
Aimed at realizing the motto “Expanding our world, forging bonds and creating aflourishing city, ‘Onojo’”, all the citizen is supposed to respect different culture and values.
We try to nurture people with a wide international sense who have the ability to deal withvarious international situations and challenges.

[ThemeInternational Exchange][Policy] ① Developing human resources with a focus on international awarenessWith the progress of internationalization, it is important to raise the next generation with
an awareness of a being part of a multicultural society. Onojo City fulfills its educational
obligations and requirements to nurture them. The city officials are encouraged toparticipate in activities to improve international awareness and to deal withinternationalization.

Main contents

NewApproach

Section (office)Ongoingin charge/ related group

Importance

Conducting Onojo City Wing of Exchange
1

Project ‘Koryu no Tsubasa Project’ for○Child Futurity Section

junior high and high school students
Local Culture andSupporting
2

international

exchange

activities planned and managed by the next

Industry Promotion○

Sectiongeneration/ Onojo International
Exchange Association
Local Culture and3Conducting speech contests in foreign
languages

Industry Promotion○○

Section/ Onojo International
Exchange Association

4

Encouraging the city officials to participate
in internationalization activities

Local Culture and○Industry Promotion
SectionKoryu no Tsubasa Project (in Australia)

Speech Contest in Foreign Languages

16

[Policy] ② Promoting international exchange activities
It is essential to provide the opportunity for Japanese citizens to interact with foreign
languages and different cultures in order to promote internationalization. We aresupporting international events and cultural exchanges which lead internationalization.
Approach
Main contents

1

Supporting

theofHome

Stay

Ongoing

Importance

Local Culture andOnojo○

International Exchange Association
Conducting

2

activities

New

Section (office)in charge/ related group○

Industry Promotion
SectionProject

Local Culture and○collaboration with the NPO Asian-PacificChildren’s Convention in FUKUOKA

Industry Promotion
SectionChild Futurity Section,
Local Culture and3Conducting a Home Stay Project for foreign○peopleIndustry Promotion
Section/ Onojo International
Exchange Association

Asian-Pacific Children’s Convention in FUKUOKA (APCC)

17

[Theme International understanding・International cooperation][Policy] ③ Improving education related to international understanding and thecoexistence of diverse cultures
We are promoting education in the field of international understanding and multicultural
coexistence by creating opportunities to connect with various languages and different
cultures through native speakers and local citizens who have lived abroad.
Approach
Main contents

NewOngoing

Importance

Section (office)in charge/ related group

Promoting international understanding
through education at elementary and junior1

Educational Guidance○high schools, such as English classes byOffice

ALT (Foreign Assistant Language Teacher)and Foreign language instructors[Policy] ④ Promoting activities of international cooperation
Although various organizations and groups do activities with international cooperation,
recognition of them is insufficient. We are improving Japanese citizen’s international
understanding and cooperation through activities aimed at boosting public awareness.
Approach
Main contents
Providing1

informationonNewOngoinginternational

cooperation collaborating with JICA (JapanInternational Cooperation Agency) and so

Local Culture and○2international

and areas of disasters abroad and providing
relief supplies

Industry Promotion

Local Culture andcooperation

activities such as donations to the victims○

Sectionon
Supporting

Importance

Section (office)in charge/ related group

Industry Promotion○

Section/ Onojo International
Exchange Association

Outreach lecture by JICA Overseas Cooperation Volunteers

18<Numerical Goals>
In order to figure out the progress of the plan and conduct evaluations when a plan isrevised, concrete numerical targets for each basic goal have been resolved as below.

TargetBasic Goal

[Basic Goal Ⅰ]

Contents

Current situation

Ratio of foreign citizens who know

36.3%

the evacuation sites in the event(September 2018of disaster and emergency⇒

Fiscal2023(Reiwa 5)

Fiscal2028(Reiwa 10)

50%

60%

(Heisei 30))

Creating anenvironment forforeign citizens toRatio of foreign citizens who feel
comfortable living in Onojo City

90%(September 2018
(Heisei 30))

92%

95%

The number of hits on the city
website page ‘Useful Information
for Foreign Nationals’

1,015 hits
(October 2017
(Heisei 29) September 2018
(Heisei 30))

1.500 hits

2.000 hits

40%

60%

40%

50%

400/year

450/year

50%

60%

40%

50%

1,300

1,400

live in peace andcomfort

Ratio of foreign citizens (except27.4%[Basic Goal Ⅱ]

for special permanent residents)(September 2018

Everybody plays

who take part in local activities(Heisei 30))

a leading role,

Ratio of Japanese and foreign
citizens (only special permanentresidents) who think it’s favorable
to increase the number of foreign
citizens

27.0%(September 2018
(Heisei 30))

Total number of foreign
participants in Japanese classes

312(October 2017
(Heisei 29) September 2018
(Heisei 30))

Ratio of Japanese who have a

31.8%

positive impression of foreign(September 2018creating apeaceful andcooperativecommunity,
which is called“Madoka”[Basic Goal Ⅲ]

peopleInstilling an

Ratio of acknowledgement of
Onojo International Exchange
Associationinternationalawarenessamong citizens⇒(Heisei 30))
21.4%
(September 2018⇒(Heisei 30))

The number of participants ininternational exchange projects by
1,183
Onojo City and Onojo(The end of the fiscal
International Exchange
2017 (Heisei 29))
Association19