Claris FileMaker certification policies.
Claris offers a comprehensive certification program for creative Claris FileMaker developers,
allowing them to distinguish themselves to colleagues, employers, and prospective clients as
skilled users of Claris FileMaker software. This certification gives individuals a competitiveedge in today’s ever-changing job market.

Analysis of exam data
The Claris FileMaker certification team conducts statistical analysis of exam data to identify
misconduct by examinees and enforce certification policies. Claris reserves the right to ban
examinees and close testing centers due to the results of data forensics or statistical analysis.

Acceptance of the Exam Agreement
You acknowledge and agree that you are solely responsible for your compliance with andunderstanding of the Claris FileMaker Certification Policies. By taking the exam, you
acknowledge that you have read, understand and agree to be bound by these policies, terms
and conditions.

Accommodations for individuals with disabilities
Claris is committed to providing accessibility solutions for individuals with disabilities. If you
have a disability that requires you to have special accommodations to take an exam inaccordance with the Americans with Disabilities Act or other applicable laws in your region,please send an email to certification@claris.com at least 14 days prior to your exam date.

Language accommodation
The Developer Essentials for Claris FileMaker exam is available in English and Japanese only.
If you take the exam in a country where neither English nor Japanese is an official language,
you will receive an additional 30 minutes for completing your exam .

Beta testing
Claris reserves the right to exclude any countries, testing centers, or individuals from beta
testing programs or offers. The opportunity to participate in beta testing is by invitation only
and can be cancelled, revoked or withdrawn at any time.

Certification ban appeal process
If you wish to appeal a ban for falsification of a score report, the FileMaker Certification
program manager will review your request and render a decision based on your appeal. You
may submit your appeal to certification@claris.com or by sending the original report (scanneddocuments or electronic copies will not be reviewed) to:
Claris International Inc.,
Attention: Claris FileMaker Certification program manager
One Apple Park Way, 174-1CL, Cupertino, CA, USA, 95014

Candidate retesting at request of Claris
Claris reserves the right to require any individual to retest due to any suspected misconduct
or unusual testing patterns. Retesting will be held at a testing center selected by Claris at adate and time mutually agreed upon by the individual and Claris.

Steps for challenging exam items
Within three calendar days of taking an exam, please send an email tocertification@claris.com with “Exam Item Evaluation” in the subject line. You must submit aseparate email for each exam item you challenge, and in each email, provide your contact
information, registration ID, the number and name of the exam, date and location of thetesting center where you took the exam, and a detailed description of why you are challenging
the item. Please provide as much information as possible about the item for review.
Challenges will not be accepted for review unless all required information is provided. Do nottake any screenshots of the exam.
Note: Exam item challenges will be accepted only for exams that have not been scheduled forretirement. Claris will acknowledge your challenge by email, and you will receive either theresult of the review or an estimate of when you can anticipate a decision.

ConductYou agree to the terms and conditions set forth in the Developer Essentials for Claris
FileMaker Exam Terms and Conditions and not to compromise the integrity or confidentialityof any exam or certification program. Any violation of this policy may result in a lifetime ban onall future Claris exams, voiding of any previous FileMaker or other Claris certifications and anyother remedies available to Claris at law or in equity.

Confidentiality
The exams and the answers thereto are the sole property and confidential information ofClaris. By taking the exams, you represent that you have read and agree to be bound by theterms and conditions set forth in the Developer Essentials for Claris FileMaker Exam Termsand Conditions.

Electronic agreement
You must review the Developer Essentials for Claris FileMaker Exam Terms and Conditions
prior to taking the exam. By taking the exam, you acknowledge and agree to be bound by theterms. If you do not agree to these terms, you are not eligible to participate in the exam.

Exam security and integrity
Claris strongly protects the integrity of the Developer Essentials for Claris FileMaker Examprogram. Claris reserves the right to prohibit or ban an individual from taking the Developer
Essentials for Claris FileMaker Exam or to decertify as a Claris FileMaker Certified Developer
any individual who violates this Agreement or engages in any misconduct. Claris and test
center proctors are authorized to take immediate appropriate measures against any individual
violating testing rules.
Examples of misconduct include, but are not limited to:•••••••••

Submission of work that is not entirely your own.
Attempting to provide or accept improper assistance.
Attempting to use unauthorized materials (including, but not limited to publication ofexam questions or answers and brain dump material).
Possession of unauthorized items at a testing center during an exam.
Any misconduct as determined by data or statistical analysis.
Alteration or modification of any exam records.
Impersonating another individual to gain access to the exam.
Violating the Exam Retake Policy.
Any act to copy, publish, distribute, sell, reverse engineer, decompile, disassemble,
translate or otherwise disseminate any exam or portion of an exam.

Claris expressly reserves all rights and remedies available at law or in equity arising out of abreach of the Developer Essentials for Claris FileMaker Exam Terms and Conditions thisagreement or any infringement of Claris’ intellectual property rights to the exams.

Exam scoringSome exams may include questions that are worth more than one point as they ask students
to select more than one answer. While a score could indicate that a student earned 52 out of64, the exam might only include 60 questions. A student had the potential to get 64 answers
correct, not 64 questions correct. In most cases each item is worth one point; however, somequestions or question types may be worth more than one point. Exams may also include
questions that are not scored. Claris does not provide information about how many points
specific items are worth or which items are unscored.
Exam scores are presented with two decimal places of precision, such as 72.93%. Scores are
NOT rounded up: students must earn enough points to meet or surpass an exam’s passing
score in order to pass that exam. For example, if an exam’s passing score is 73%, 72.93% is
NOT a passing grade.

Frequently asked questions
If you do not find the specific information within this certification policy document, visit theClaris website for answers to frequently asked questions (FAQs) about exams, certifications,and exam policies and security.

Logo guidelines
Certified candidates may only use certification logos, certificates, and other marketing
materials as provided and in accordance with the FileMaker Certified Developer Logo License
Agreement. Individuals or entities that misuse certification logos, certificates and/or othermarketing materials may be subject to penalties up to and including a lifetime ban on all future
Claris exams and the nullification of any previous Claris certification in addition to any and allother remedies available to Claris at law or in equity. Please refer to the Claris FileMaker
Certified Developer Logo License Agreement for any questions regarding proper use of theClaris FileMaker logo.

Payment
Payment for proctored exams is made directly to the test center, and the method of payment
is determined by the test center. For exams that are not proctored, payment is theresponsibility of the examinee, and must be paid online directly to Pearson VUE via a valid
credit card prior to taking the exam. The examinee is responsible for any fees his or her
financial institution may charge to complete the payment transaction.

Privacy notice
Claris’s Customer Privacy Policy covers the collection, use, and disclosure of personal
information that may be collected by Claris anytime you interact with Claris, such as when you
visit our website, when you purchase Claris products and services, or when you contact oursales or support associates. Please take a moment to read this policy to learn more about ourinformation practices, including what type of information is gathered, how the information isused and for what purposes, to whom we disclose the information, and how we safeguard
your personal information. Your privacy is a priority at Claris, and we go to great lengths toprotect it.

Psychometric data analysis
Claris is continuously improving exam security protocols to prevent test fraud and maintainthe integrity of Claris FileMaker Certification. As part of this security strategy, we reserve theright to include unscored items in our exams.

Retake policy
If you do not pass an exam, you may retake the exam after 14 full days have passed from thecompletion of your last attempt. There is no limit to the number of times you can take the test;
however, each testing session will incur the standard testing fee.

Revoking certifications
Any individual attempting to violate testing rules, cheating or undermining the security orintegrity of the Claris FileMaker Certification program in any way may have their scores andcredentials revoked. This remedy shall not limit or impair any remedy at law or in equity
available to Claris.

Right of exclusion
Claris reserves the right to exclude or limit the Claris FileMaker Certification program tospecific regions, countries, and test centers at its sole discretion.

© 2021 Claris International Inc. All rights reserved. FileMaker, FileMaker Cloud, FileMaker Go
and the file folder logo are trademarks of Claris International Inc., registered in the U.S. andother countries. Claris, the Claris logo, Claris Connect, and FileMaker WebDirect aretrademarks of Claris International Inc. All other trademarks are the property of their respective
owners.