Featured customer story:

Building Engines uses mabl to Promote a QA Culture
Throughout their Organization
Challenges
Needed a testing
solution that could
seamlessly integrate
into their pipelines andeffortlessly support
multiple browsers.

Results
Increased test coverage
from 10% to 80%
Created a culture of quality
across development teamBitbucket Pipelines
integration enabled
earlier testingin pipeline

Building Engines improves net operating income across the world’s most successful
Commercial Real Estate portfolios. Their customers increase their revenue, deliver the best
occupant experience, and reduce their operating costs using our innovative building operations
software platform. Building Engines lets owners set and monitor critical KPIs and helps themcommunicate the key information to their tenants for complete transparency.
Because the platform was built by working closely with their customers, partners, andother industry experts, Building Engines takes pride in using agile development processes
to continuously deliver new features and refine existing features. One of the Engineering
Managers at Building Engines, Joe Wong, manages a quality control team focused not just onfinding and fixing errors, but also creating a culture of quality throughout the organization. Thismeans working with individual engineers to help them improve QC and write better test cases
as part of Building Engines’ overall commitment to rapidly developing high-quality software.

mabl is a test automation solution that uses AI and SaaS technologies
to help software teams test at the pace of rapid Agile and DevOps
delivery practices.

Get Started Free

Working with engineers to create a sustainable culture of quality
is great on its own, but it becomes easier when engineers canuse their own regression tools. Since many engineers aren’t
necessarily familiar with QA, finding a tool that’s easy to train anduse became paramount.

mabl’s user-friendly interface and intuitive automation
Joe Wong
Engineering Manager,
Building Engines

tools were vital to promoting QA throughout
the organization.

Delivering with confidence
Building Engines is devoted to supporting its customers in every
way possible. What they hope for, however, is that their phone neverrings with a support call. In other words, they hope that they’ve
designed their product to be both stable and user-friendly enoughthat no one is ever confused while using it. Whenever they receivea support call to that effect, they go back and use the data to refine
their product.
Joe’s goal was to minimize the number of Building Engines
customers asking for support, which would, in turn, allow
engineers to be more forward-looking and less reactive. The
less time they spent addressing specific questions, the moretime they could spend building new software features. As such,he aimed at optimizing the software as early as possible in thedevelopment pipeline.
Meanwhile, he found that testing using Selenium required moreexpertise – expertise that needed to scale for every new browserthat Building Engines had to test. All of this added up to more timeand effort spent validating builds and less time releasing new code
into production. Joe needed a more modern and user-friendly tool,
especially one that supported Internet Explorer 11 (used by 30% ofhis customer base) – which not many testing tools do currently.
mabl.com2

mabl Provides Fast and Easy
Regression Testing
Not only does mabl support IE 11, it also helps Building
Engines speed up and maintain testing over time as
they continue expanding their CI/CD pipeline.
The organization currently uses Jira to track issues,and Bitbucket Pipelines to run CICD. They use the initial
release of the mabl CLI via curl command to run mabl
integration. When they deploy code to their developer
environments, they call mabl to run smoke tests andfind errors. Once those are addressed, the development
team gets the green light and they just keep developing.
That happens at least six times a day. Adding mabl tothis pipeline gives Building Engines the ability to testearlier in the development process without disrupting
the development workflow — helping them more closely
adhere to the CI/CD philosophy.

Joe Wong
Engineering
Manager,
Building Engines

Integrating mabl with Bitbucket Pipelines gave us
the ability to test earlier in the development process
without disrupting the development workflow — helping
us more closely adhere to our CI/CD philosophy.

In concrete terms, mabl provides end-to-end coverageof IE11, which solves the team’s initial problem. Whenthey run their application every day, IE11 doesn’t crash– it performs as expected, which is invaluable. Whereas
previously they were only able to run tests on IE11
once a week, they can now test once a day. They’ve
expanded their IE11 test coverage from 10 percent to80 percent.
mabl.com3

Whereas previously we were only able to run tests on
IE11 once a week, we can now test once a day. We’ve
expanded our IE11 test coverage from 10 percent toJoe Wong
Engineering Manager,
Building Engines

80 percent.

Right now, Building Engines leverages mabl in order to spot bugs assoon as development is completed, which makes them that much easier
to detect. In the future, however, Joe will work with the mabl team tofind issues even earlier in the process. What’s more, Joe now plans totrain every member of the development team to use mabl, helping todemocratize testing and further embedding a testing culture throughout
the organization.

See for yourself how mabl canhelp you multiply your QA efforts
by creating a free account today.

mablmabl.com

Get Started Free4