[Remote PC User's Manual (Mac version)]

Update 14/12/2023

Kwansei Gakuin University
Education and Research System
Remote PC Userʼs Manual(Mac version) Ver. 1.2

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[Remote PC User's Manual (Mac version)]

Table of Contents
1. Introduction ..................................................................................................................... 4
Overview ..................................................................................................................... 4
Usage Environment (HTML5 [Simplified Version]) .............................................................. 4
Usage Environment (Citrix Workspace App [Full Version])................................................... 5
2. Connecting to and Terminating the Remote PC ...................................................................... 6
How to Access a Remote PC ........................................................................................... 6Connections in HTML5 [Simplified version] ....................................................................... 7Connection Method.................................................................................................. 7
Remote PC Operation Menu ...................................................................................... 8Closing the Remote PC ............................................................................................. 9Connecting with Citrix Workspace App [Full Version] ........................................................ 10
Installing the Citrix Workspace App .......................................................................... 10Connection Method................................................................................................ 15
Remote PC Operation Menu .................................................................................... 17
Closing the Remote PC ........................................................................................... 18
Changing the Connection Method .................................................................................. 19
Checking the Current connection Method .................................................................. 19
Citrix Workspace App [Full Version] to HTML5 [Simplified Version] ............................... 20
Change from HMTL5 [Simplified version] to Citrix Workspace App [Full version] ............. 22
Troubleshooting .................................................................................................................. 25
Events ...................................................................................................................... 25Resolution ................................................................................................................. 25

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[Remote PC User's Manual (Mac version)]

1. Introduction.
Overview
Remote PC is PCs that can be used from inside or outside the university in the same environment as the education
and research system.
A Kwansei Gakuin User ID is required to use the system.
Remote PC can use the same environment as a cumpas PC, but with the following limitations
1.

The drive on the source PC is not available.

2.

USB devices connected to the source PC cannot be used.

3.

Printers connected to the source PC are not available.

Remote PC can be connected via HTML5, a browser standard, or via the Citrix Workspace App, a dedicated module.
There is a way to connect.
The default connection is HTML5, but if you connect from the Citrix Workspace App, you will have the following
advantages
Choose the method of use that best suits your situation.
1.

It works more smoothly than the HTML5 connection.

2.

Full-screen availability allows for easy operation.

Usage Environment (HTML5 [Simplified version])
Even in environments where a dedicated connection module has not been installed, it can be used with standard
browser functions (HTML5).
The following requirements must be met for HTML5 connections
Apple Safari

Google Chrome

Mozilla Firefox

Microsoft Edge Chromium

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Usage Environment (Citrix Workspace App [Full Version])
A dedicated module (Citrix Workspace App) is available for the connection.
In such cases, the following requirements must be metOS]
macOS Sonoma

macOS VenturamacOS Monterey

macOS Big Sur ※ No longer supported in March 2024

[Browser

Safari

Google Chrome

Microsoft Edge

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2. Connecting to and Terminating a Remote PC
How to access a Remote PC
Teacher, Staff, Students (undergraduate)1.

Log into "kwic" https://kwic.kwansei.ac.jp/ and type "リモート PC " in the search window in the header.

2.

Click on the link "リモート PC " that appears in the search results.

Junior college
Log in to " Information System Web Service" https://webservice.kwansei.ac.jp/ and click on "リモート PC ".

3.

Go to the remote PC connection screen.

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Connections in HTML5 [Simplified version]
The default setting is HTML5, which allows connection using the browser's standard features.
*If you experience problems with text input, screen freezing, etc., please refer to "3. Troubleshooting".

Access the "Remote PC" screen from "kwic" or "情報システム Web サービス".
(See also: 2.1 How to access a remote PC )Connection Method
1.

Click the icon of the remote PC you wish to connect to.

<PC Description>

2.

1 日本語 PC_JPN

︓Japanese environment PCs (25 units)

2 英語 PC_ENG

︓English environment PCs

Once connected, the remote PC will appear as a new tab on your browser.

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Remote PC Operation Menu
Click on the button at the top of the screen to display the following menu.
*The menu displayed may differ depending on the browser you are using.

Close the displayed menu.

The remote PC displayed in a new tab is shown in full screen.
*Not displayed depending on the browser.
A second desktop screen is newly launched and can be displayed on
multiple monitors.
Check the contents stored in the clipboard.

An expanded menu appears.

Clicking on "Extended Menu" brings up the following menubasic setting

Not used.

log

Not used.

VersionNot used.

Information
ScreenThe displayed resolution can be changed.

resolution
Ctrl+Alt+Del

Send [Ctrl+Alt+Del] to remote PC.

cutting

Disconnect from remote PC.
After disconnection, the session is retained forone hour, and after one hour, it is automaticallylogged off and restarted.

logoffLog off from the remote PC. (Same as signingout)

Map the drive

Not used.

*Not displayed
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depending on
the browser

Closing the Remote PC
1.

Click on the Start menu.

2.

Click on your account in the lower left corner and click on "サインアウト".

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Connecting with Citrix Workspace App [Full Version]
Installing Citrix Workspace AppCitrix Workspace App [Full Version] Install Citrix Workspace App to make the connection.
If the installation has already been completed, you will see an " Error! Reference source not found. Please referto the procedure in "Connecting.
To install Citrix Workspace App, please follow the steps below to download the module and complete theinstallation.
※For macOS Sonoma, download the module directly from the URL below and follow the steps
from 5. onward.
https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
Access the "Remote PC" screen from "kwic" or "Information System Web Service".
(See also: 2.1 How to access a remote PC )1.

On the remote PC screen, click the "gear" icon in the upper right corner and click "アカウントの設定.

2.

Click on " Citrix Workspace アプリを変更”.

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3.

When the Welcome to Citrix Receiver dialog box appears, click " Receiver の検出".

4.

Check "同意する" and click "ダウンロード" to download the file to any location.

5.

Double-click the downloaded "CitrixWorkspaceApp.dmg".

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6.

Double-click "Install Citrix Workspace”.

7.

When the warning screen appears, click "Allow”.

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8.

When "Getting Started" appears, click "Continue.

9.

When the license agreement screen appears, click "Continue”,
Click "I agree".

10. Do not change the installation destination and click "Install".

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11. When prompted for a password, enter the password of the BYOD device you are connecting to and click "「ソフトウェアをインストール.

12. When the Add Account screen appears, make sure "Add Account" is unchecked and click "続ける”.

13. When the installation is displayed as complete, click "閉じる".

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Connection Method
In an environment where Citrix Workspace App is installed, the remote PC " https://remotegate.kwansei.ac.jp/
When accessing "" for the first time,
If the following dialog appears, click "Trust".
If you click "Do not trust on this Web site" or "Not now," you will not be able to connect.

1.

Click on the icon of the remote PC you wish to connect to.

<PC Description>

3.

1 日本語 PC_JPN

︓Japanese environment PCs (25 units)

2 英語 PC_ENG

︓English environment PCs(5 units)

After clicking the icon of the remote PC to be connected, double-click the downloaded ".ica" file.
※If the ".ica" file is not downloaded and the application starts with HTML5 [simplified version], refer to theprocedure "2.4.3 From HTML5 [simplified version]" to set the application to start with Citrix Workspace App[full version].

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[Remote PC User's Manual (Mac version)]2.

The remote PC will appear in the window
in full screen byclicking on the16 / 25

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Remote PC Operation Menu
Click on the bar at the top to display the menu.

Send [Ctrl+Alt+Del] to remote PC.

Not used.

Disconnect from remote PC.
After disconnection, the session is retained for one hour, and after one hour, it is automaticallylogged off and restarted.

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Closing the Remote PC
1.

Click on the スタートメニュー.
When you exit with thisbutton (),The session isdisconnected,The session is retained for2.

Click on your account in the lower left corner and click on "サインアウト".

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Changing the Connection Method
You can switch between using HTML5 [簡易バージョン] and Citrix Workspace App [フルバージョン] in the menu afterlogin.
To change the connection method, follow these steps
Access the "Remote PC" screen from "kwic" or "情報システム Web サービス".
(See: 2.1 How to access a remote PC)

Check current connection method
1.

On the remote PC screen, click the "gear" icon in the upper right corner and click "アカウントの設定”.

2.

Check the "Current Status" listed under "Change Citrix Workspace App".
・

App and desktop open in browser: Connection in HTML5 [Simplified version]・

To download and install the Citrix Workspace App, select "Download": 2.3 Connecting with Citrix
Workspace App [Full Version

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Citrix Workspace App [Full Version] to HTML5 [Simplified Version]1.

On the remote PC screen, click the "gear" icon in the upper right corner and click "Account Settings.

2.

Click on "Change Citrix Workspace App.

3.

Click on "Use Simplified Version."

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[Remote PC User's Manual (Mac version)]4.

Check the "Current Status" listed under "Change Citrix Workspace App" and "App and Desktop Open in Browser".
Make sure it is displayed.

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Change from HMTL5 [Simplified version] to Citrix Workspace App [Full version]1.

On the remote PC screen, click the "gear" icon in the upper right corner and click "アカウントの設定”.

2.

Click on "Change Citrix Workspace App.

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3.

When the Welcome to Citrix Receiver dialog box appears, click " Receiver の検出".

4.

Click on "インストール済み".

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[Remote PC User's Manual (Mac version)]5.

Check the "Current Status" listed under " Citrix Workspace アプリを変更" and select "～[ダウンロード]を選択します" andMake sure it is displayed.

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3. Troubleshooting
Events1.

The operation becomes inoperable while keying in.

Solution
1.

It is possible to resume the previous session by disconnecting from the remote PC and reconnecting.
*If not reconnected within 1 hour after disconnection, the session will be released.

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