U31 Gas Insert

Owners &Installation Manual

www.regency-fire.com
www.hampton-fire.com
MODELS: U31-NG2 Natural Gas U31-LP2 Propane

FOR YOUR SAFETY
What to do if you smell gas: Do not try to light any appliance Do not touch any electrical switch:
do not use any phone in your buildFOR YOUR SAFETYing.
Do not store or use gasoline or other flammable vapors and  Immediately call your gas supplierliquids in the vicinity of this or any other appliance.
from a neighbour's phone. Follow
the gas supplier's instructions.
Installation and service must be performed by a qualified
 If you cannot reach your gas
installer, service agency or the gas supplier.
supplier, call the fire department.
WARNING:
If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage,personal injury or loss of life.

Tested by:

Installer: Please complete the details on the back coverand leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
908-785f

FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4

10/14/10

FPI GASFIREPLACE INSERTTO THE NEW OWNER

Congratulations! You are the owner of a state-of-the-art Gas Insert by FPI.
The FPI Gas Insert Series of hand crafted appliances has been designed to provide youwith all the warmth and charm of a fireplace, at the flick of a switch. The models U31-NG2
and U31-LP2 of this series have been approved by Warnock Hersey for both safety and efficiency. As it also bears our own mark, it promises to provide you with economy, comfort
and security for many trouble free years to follow. Please take a moment now to acquaintyourself with these instructions and the many features of your FPI Fireplace.

2

FPI U31-2 Gas Fireplace Insert

DIMENSIONS

Note: Oversize faceplate is 44" x 28" (1118 mm x 711mm)

23-15/16 (607mm)

22 (559mm)

14-7/8 (378mm)

10-7/8”(276mm)27-15/16 (710mm)
35-15/16 (912mm)
40-3/4 (1036mm)

Low Profile Faceplate Dimensions* Standard size shown, custom size also available.

FPI U31-2 Gas Fireplace Insert

3

TABLE OF CONTENTS

Unit Dimensions ........................................................3
Safety Label...............................................................5

INSTALLATIONFor Your Safety ..........................................................8
Specifications ............................................................8
Installation into a Solid Fuel Fireplace .......................8
General Safety Information........................................8
Installation Checklist ..................................................9
Materials Required ...................................................9
Minimum Fireplace Clearances .................................9
Clearances to Combustibles......................................9
Conversion to Propane Kit.......................................10
Gas Connection .......................................................10
High Elevation .........................................................10
Draft Hood Connection ............................................10
Venting.............................................................11
Combustion & Ventilation ..................................11
Gas Pressure Test ...................................................11
Gas Insert Aeration System .....................................11
Test for Flue Spillage ...............................................11
Optional Brick Panel ...............................................12
Log Installation ........................................................13
Faceplate & Trim .....................................................16
Glass Front Installation
Standard Flush Door (1 panel)..........................16
Flush Louvers ...................................................17
Optional Bay Front (3 panel) .............................17
Bay Louvers ......................................................17
Double Door Screen ................................................17
Wiring Diagram ........................................................18
Full Screen Front .....................................................19
Hampton Cast Faceplate Installation.......................21
Hampton Cast Faceplate Grill .................................22
Excalibur Surround ..................................................23
Low Profile Faceplate Installation............................25
Optional Wall Thermostat ........................................27
Optional Remote Control ........................................27
Final Check .............................................................27

4

OPERATING INSTRUCTIONS
Operating Instructions .............................................27
Lighting Procedure ..................................................27
Shutdown Procedure ...............................................28
First Fire.............................................................28
Automatic Convection Fan Operation......................28
Normal Operating Sounds of Gas Appliances .........28
Copy of Lighting Instruction Plate ............................28

MAINTENANCE
Maintenance ............................................................29
Gold Plated Trim ...............................................29
Log Replacement ..............................................29
Glass Gasket ....................................................29
Door Glass Replacement ..................................30
Bay Glass Removal ..........................................30
Flush Glass Replacement .................................30
Fan Maintenance .....................................................30
Parts List.............................................................28

WARRANTY
Warranty.............................................................39

FPI U31-2 Gas Fireplace Insert

SAFETY LABELThis is a copy of the labels that accompany eachU31-2 Gas Insert. We have printed a copy of thecontents here for your review. The safety label
is located on a plate inside the base of the unit
visible when the bottom louver is opened.

NOTE: FPI units are constantly being improved. Check the label on the unit
and if there is a difference, the labelon the unit is the correct one.

Duplicate Serial number

218

DO NOT REMOVE THIS LABEL /NE PAS ENLEVER CETTE ETIQUETTE
Listed: VENTED GAS FIREPLACE HEATER/ FOYER AU GAZ À ÉVACUATION
218
Certified for/Certifiée pour: CANADA and U.S.A.
Tested to: CGA-2-17-M91, ANSI Z21.88a-2007 / CSA 2.33a-2007
Serial No. / No de serie
4001172

Model: U31-NG2

NATURAL GAS FIREPLACE INSERT:PROPANE FIREPLACE INSERT:MODEL U31-NG2
MODEL U31-LP2
Factory Equipped For Altitude 0-2000ft. (0-610m)
Min. supply pressure
Low Setting Man. pressure
Max. Manifold pressure
Orifice size
Minimum input
Altitude
Maximum input

5"
1.1"
3.8"
37
14,5000-2000ft
30,000

WC
WC
WC
DMS
Btu/h

(1.25kPa)(0.27kPa)(0.95kPa)(2.64mm)(4.25kW)(0-610m)(8.79kW)

Btu/h

12"
2.9"
11"
52
13,7000-2000ft
27,500

WC
WC
WC
DMS
Btu/h
Btu/h

(2.99 kPa)
(0.72 kPa)(2.74 kPa)
(1.6mm)(4.01kW)(0-610m)(8.057kW)

Field Convertible For Altitude 2000-4500ft.(610-1370m)

Model: U31-LP2

Min. supply pressure
Low Setting Man. pressure
Max. Manifold pressure
Orifice size
Minimum input
Altitude
Maximum input

Use Conversion Kit (Part #400-970)
5"WC(1.25 kPa)
1.1"
WC
(0.27 kPa)
3.8"
WC
(0.95 kPa)
40
DMS
(2.49 mm)13,000Btu/h(3.81kW)2000-4500ft(610-1370m)
27,200Btu/h(7.97kW)

Minimum Clearances to Combustibles from Insert
Side wall
A 10"(255mm)
CeilingB
47-1/2"(1205mm)
Alcove WidthK
48"(1220mm)
Max. Alcove Depth L36"(915mm)

B

M
L

N

NOTE: for Zero Clearance Kit clearances to
Combustibles. See manual for details.

Mantel Clearances in Masonry
Fireplace Installation
Max. Mantel depth M 12"(305mm)
Mantel height
N 17"(432mm)
Mantel depth
O 3-1/2"(89mm)
Mantel height
P 13"(330mm)
Floor
Q 19-1/2"(495mm)

OAP

FPI Fireplace Products International Ltd.
Delta BC, CANADAMADE IN CANADA / FABRIQUE AU CANADAUse Conversion Kit (Part #400-971)
12"WC(2.99 kPa)
2.9"
WC
(0.72 kPa)
11"WC
(2.74 kPa)
53
DMS
(1.5mm)12,400Btu/h(3.63 kW)2000-4500ft(610-1370m)
25,000Btu/h(7.33 kW)Q
R

K

Mantel Clearances in Zero Clearance
Kit Installations

Max. Mantel depth M 12"(305mm)
Mantel height
N 22"(432mm)

This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or
Natural Gas and Propane Installation Code, CSA B149.1.
This appliance must be installed in accordance with the Standard CAN/CSA Z240 MH, Mobile Housing, in Canada, or with the Manufactured
Home Construction and Safety Standard, Title 24 CFR, Part 3280, in the United States, or when such a standard is not applicable,
ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard or ANSI A119.2 ou NFPA 501C Standard for Recreational
VehiclesThis appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located,
manufactured (mobile) home where not prohibited by local codes. See owner's manual for details.
WARNING. This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless
all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction.
Installer l'appareil selon les codes ou règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation ANSI Z223.1,
National Fuel Gas Code ou CSA-B149.1 en vigueur.
Installer l'appareil selon la norme CAN/CSA-Z240, Série MM, Maison mobiles ou CAN/CSA-Z240 VC, Véhicules de camping, ou la norme 24
CFR Part 3280, Manufactured Home Construction and Safety Standard. Si ces normes ne sont pas pertinentes, utilisez la norme
ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard, ou ANSI A119.2 ou NFPA 501C Standard for Recreational
Vehicles.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison
préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus derenseignements. Cet appareil ne peut pas être utilisé avec d'autres gaz sauf si une trousse de conversion certifiée est fournie.
AVERTISSEMENT : Ce foyer a été converti pour utilisation avec un foyer au gaz encastrable et ne peut être utiliser pour brûler du bois ou
d'autres combustibles solides à moins que toutes les pièces d'origine aient été remplacées et que le foyer ait été approuvé de nouveau parl'autorité compétente.
This vented gas fireplace heater is not for use with air filters.
Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation.
For use with glass doors certified with the appliance only
Pour utilisation uniquement avec les portes en verre certifiées avec l'appareil

VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS. / FOYER AU
908-786f
GAZ À ÉVACUATION - NE PAS UTILISER AVEC DUCOMBUSTIBLE SOLIDE.

For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.
For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.
The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarmwith battery back up in the same room where the gas appliance is installed.

FPI U31-2 Gas Fireplace Insert

5REQUIREMENTS
MA Code - CO Detector(for the State of Massachusetts only)
5.08: Modifications to NFPA-54, Chapter 10(2) Revise 10.8.3 by adding the following additional requirements:(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part forresidential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less thanseven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shallbe satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is
installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery
operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure
served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services ofqualified licensed professionals for the installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon
monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period ofthirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions
shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The
sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR
5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by
the Board; and2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or
structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of ProductApproved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, theinstructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies"special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list anddetailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions,
all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of
the installation.

6

FPI U31-2 Gas Fireplace Insert

INSTALLATIONFOR YOUR SAFETY
This appliance requires air for proper combustion.
Always provide adequate combustion andventilation air. Follow instructions and information
in CSA B149.1 (in Canada) or the National Fuel Gas
Code ANS Z223.1/NFPA (in the USA), regarding
requirements for combustion and ventilation air.

INSTALLATION AND REPAIR SHOULD
BE DONE BY AN AUTHORIZEDSERVICE PERSON. THE APPLIANCESHOULD BE INSPECTED BEFORE
USE AND AT LEAST ANNUALLY BY A
PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY
BE REQUIRED DUE TO EXCESSIVE
LINT FROM CARPETING, BEDDING
MATERIAL, ETC. IT IS IMPERATIVETHATCONTROL COMPARTMENTS, BURNERS
AND CIRCULATING AIR PASSAGEWAYS
OF THE APPLIANCE BE KEPT CLEAN.

YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE
IN THE SAME AREA AS THE APPLIANCE. TODDLERS, YOUNG CHILDRENAND OTHERS MAY BE SUSCEPTIBLE
TO ACCIDENTAL CONTACT BURNS. A
PHYSICAL BARRIERS IS RECOMMENDED IF THERE ARE AT RISK INDIVIDUAL
IN THE HOUSE. TO RESTRICT ACCESSTO A FIREPLACE OR STOVE, INSTALL
AN ADJUSTABLE SAFETY GATE TO
KEEP TODDLERS, YOUNG CHILDRENAND OTHER AT RISK INDIVIDUALS OUT
OF THE ROOM AND AWAY FROM HOT
SURFACES.

CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACEDON OR NEAR THE APPLIANCE.

DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATEDOUT OF TRAFFIC AND AWAY FROMFURNITURE AND DRAPERIES.

WARNING: FAILURE TO INSTALL THISAPPLIANCE CORRECTLY WILL VOID
YOUR WARRANTY AND MAY CAUSE A
SERIOUS HOUSE FIRE.

CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF HIGH
SURFACE TEMPERATURES, ESPECIALLY THE FIREPLACE GLASS, AND
SHOULD STAY AWAY TO AVOID BURNS
OR CLOTHING IGNITION.

FPI U31-2 Gas Fireplace Insert

7

INSTALLATIONIMPORTANT:SAVE THESE
INSTRUCTIONSThe FPI Gas Insert must be installed in accordance with these instructions. Carefully read
all the instructions in this manual first. Consult
the building authority having jurisdiction to determine the need for a permit prior to starting
the installation.
NOTE: Failure to follow the instructions
could cause a malfunction of theheater which could result in death,serious bodily injury, and/or property damage. Failure to follow
these instructions may also void
your fire insurance and/or warranty.
This appliance can be used with athermostat.

FOR YOUR SAFETY
This appliance requires air for proper combustion. Always provide adequate combustionand ventilation air. Follow instructions andinformation in CAN/CGA B149 (in Canada) or
the National Fuel Gas Code ANSI Z223.1 (in theUSA), regarding requirements for combustionand ventilation air.

SPECIFICATIONSAt pressures over 1/2 psig, the pipe to the unit
must be disconnected.
Gas Input Capacity:
Natural Gas
PropaneMin. Output (Fan Off)Natural Gas
PropaneMax. Output (Fan On)
Natural Gas
Propane30,000 Btu/h
27,500 Btu/h
21,000 Btu/h
19,400 Btu/h
22,000 Btu/h
20,500 Btu/h

Fuels: Approved for use with both naturalgas, and propane. Approved as is for use at
0' to 2,000'. With a field installed conversion
kit 0' - 4,500'.

GAS PRESSURE TESTING
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kPa). Disconnect piping from valve at test pressures over 1/2 psig (3.45 kPa).

POLICY FOR SOLIDFUEL BURNING AND
FACTORY BUILTFIREPLACESThe FPI U31-2 may be installed and vented into
any solid fuel fireplace that has been installedin accordance with the National, Provincial andlocal building codes and is constructed of noncombustible materials.
1) Installer must mechanically attach the supplied label to the inside of the firebox of thefireplace into which the gas fireplace insert
is installed.
WARNING: This fireplace has been converted for use with a gas fireplace insert
only and cannot be used for burning woodor solid fuels unless all original parts havebeen replaced, and the fireplace re-approvedby the authority having jurisdiction.
2) Do not cut any sheet-metal parts of thefireplace, in which the gas fireplace insert
is to be installed.
3) If the factory-built fireplace has no gas accesshole(s) provided, an access hole of 1-1/2"(37.5mm) or less may be drilled though
the lower sides or bottom of the firebox ina proper workmanship like manner. This
access hole must be plugged with a noncombustible insulation after the gas supply
line has been installed.
4) The fireplace flue damper can be fully
blocked open or removed for installation of
the gas fireplace insert.
5) The fireplace and fireplace chimney must
be clean and in good working order andconstructed of non-combustible materials.

ers. If any part is removed it must not weaken
the structural integrity of the factory built.
9) Trim panels or surrounds shall not sealventilation openings in the fireplace.

BEFORE YOU START
Safe installation and operation of this appliancerequires common sense, however, we are
required by the Canadian Safety Standards
and ANSI Standards to make you aware of
the following:

General Safety Information
1) The appliance installation must conformwith local codes or in the absence of local
codes, with CAN/CGA B149 (in Canada)or the National Fuel Gas Code ANSI
Z223.1. This appliance should be installed
by a qualifi ed gas fi tter technician only.
2) Installation and repair should be done
by a qualified service person.
3) The appliance should be inspected before
use and at least annually by a professional
service person. More frequent cleaning
may be required due to excessive lint fromcarpeting, bedding material, animal hair, etc.
It is imperative that control compartments,
burners and circulating air passageways of
the appliance be kept clean.
4) See general construction and assembly
instructions. This appliance may only be
installed in a vented, noncombustible fireplace.
5) This appliance is Listed for bedroom installations. In Canada room heaters must be
installed with a Listed Millivolt Thermostat.
Some areas may have further requirements,
check local codes before installation.
6) This unit is not approved for installation intoa mobile home.
7) Always connect this insert to a vent system venting to the outside of the building
envelope. Never vent to another room orinside a building. Make sure that the ventis properly sized and is of adequate height
to provide the proper draft.

Electrical: 120V A.C. system.
6) The chimney cleanouts must fit properly.

8) Inspect the venting system annually forblockage and any signs of deterioration.

7) Refractory (firebricks), glass doors, screen
rails, screen mesh and log grates can beremoved from the fireplace before installing
the gas fireplace insert.

9) Any glass removed for servicing must be
replaced prior to operating the appliance.

Circulation Fan: Variable speed, 127 CFM.
Log Set: Ceramic fibre, 7 per set.
Vent System: Minimum 4" B-Vent or listed
gas fuel vent liner.

88) Smoke shelves, shields and baffles may beremoved if attached by mechanical fasten-10) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use thefireplace.

FPI U31-2 Gas Fireplace Insert

INSTALLATION
11) Failure to position the parts in accordancewith the diagrams in this manual or failure
to use only parts specifically approved withthis appliance may result in property damage
or personal injury.
12) Due to high temperatures, the applianceshould be located out of high traffic areas
and away from furniture and draperies.
Children and adults should be alerted tothe hazards of high surface temperatures,
especially the fireplace glass and gold
trims, and should stay away to avoid burns
or clothing ignition. Young children should
be carefully supervised when they are in
the same room as the appliance. Clothingor other flammable material should not be
placed on or near the appliance.
Emissions from burning wood or gas could
contain chemicals known to the State of California to cause cancer, birth defects or otherreproductive harm.

INSTALLATIONCHECKLIST
The FPI Gas Insert is installed as listed below.
1) Unit Location - check Clearances to Combustibles on page 6.
2) Make the gas connections (see page 7).
Convert to Propane Gas if necessary, page7.
3) Install the flue or liner to the sliding draft
hood. See page 8.

14) Final check: Before leaving this unit with thecustomer, the installer must ensure that theappliance is firing correctly. This includes:a) Clocking the appliance to ensure thecorrect firing rate.
b) Adjusting the primary air, if required,to ensure that the flame does notcarbon. See page 10.
c) Ensuring that the appliance is venting
correctly. See page 9.

MATERIALS REQUIREDNo electrical power supply is required for the gas
control to operate. A 120 Volt AC power cord ishooked up to the fan. Plug the 3 wire cord intoa suitable receptacle. Do not cut the groundterminal off under any circumstances. Whenconnected with 120 volts, the appliance must be
electrically grounded in accordance with local
codes, or in the absence of local codes, with thecurrent Canadian Electrical Code CSA C22.1 (inCanada) or with the current National Electrical
Code ANSI/NFPA 70-1987 (in U.S.A.).

CLEARANCES TOCOMBUSTIBLES
Sides
Ceiling
MantleFrom Unit
A 10" / 255 mm
B 47.5" / 1205 mm
C See mantle
clearances

From Standard Surround (26" x 40")
Sides
D 4" / 100 mm
Ceiling
E 41.5" / 1055 mm
Max. Mantel Depth

G 12" / 305 mm

Min. Alcove Width
Max. Alcove Depth

K 48" / 1220 mm
L 36" / 915 mm* No Hearth Required

NOTE: This unit is equipped with a heat sensor thermodisc which will prevent theblower from operating until the unit
reaches the correct temperature.

MINIMUM FIREPLACEDIMENSIONS
The minimum fireplace dimensions for the FPI
gas fireplace insert are shown in the following
diagrams:

Combustible Mantel Clearanceswith Bay & Flush Louvers in
Masonry Installation
Note: A non-combustible mantel may beinstalled
at a lower
height if theframing is
made ofmetal studs
coveredwith a noncombustible board.

4) Install Venting, page 8. Slide the unit into thefireplace. Attach draft hood to the insert.
5) Test gas pressure, page 8. Check aeration,
page 8.
6) Test for flue spillage, page 8.
7) Install the optional brick panels. See page9.
8) Install the log set. See page 9.
9) Assemble and install the faceplate and trim.
See page 11.

8-1/8”
Low profile

10) Install the glass front and optional Bay Front.
See pages 11 & 12.
11) Install both louvers. See page 12.
12) Install Optional Double Screen Door. See
page 1213) Install Optional Remote Control and Optional
Wall Thermostat, page 20.

FPI U31-2 Gas Fireplace Insert

Note: If you are installing the Molded Faceplateor Excalibur Surround, the minimum fireplace
dimensions are as follows:
Width (at front): 29" (737mm)
Depth:16" (406mm)

NOTE: Mantel clearances for Installation intoa Zero Clearance Kit are different. Pleaserefer to the Zero Clearance Kit Manual for
details.

9

INSTALLATION
Conversion Kit from Natural Gas to Propane
Model #402-969 for: U31-NG2 Units
THIS CONVERSION MUST BE DONE BY A QUALIFIED GASFITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!
1) Turn the unit off and allow it to cool to room
temperature.

8) Remove regulator from valve and replacewith Propane regulator. See diagram 1.

2) Unplug or disconnect power source tostove.

GAS CONNECTIONGAS CONNECTION WARNING:
Only persons licensed to workwith gas piping may make thenecessary gas connections to thisappliance.
1) If the appliance is to be installed into an
existing chimney system, thoroughly clean
the masonry or factory built fireplace.
2) The appliance is provided with an opening
on the left hand side of the control compartment. A 1/2" gas supply pipe must be
brought near this inlet hole. (See Diagram
3 on page 11).

3) Remove glass front (see manual).
4) Remove logs and brick panels (if installed).
5) Remove the Grate by removing the screws
on each side of the grate.
Diagram 1
9) Pull off the pilot cap to expose the pilot
orifice.

3) Locate the center point where the vent willpass through the chimney above the appliance. Move the appliance into the exact
location where it is to be installed. Ensurethat the Insert is level.

Remove the 2 screws holding
the grate in position.
6) Remove the Burner Tray by removing thescrews on each side of the tray. Push thetray to the left and lift up.

4) The installer must provide a valve with aplugged tapping, accessible for test gauge
connection, immediately upstream of thegas supply connection to the appliance.
10) Unscrew the pilot orifice with the allen key
and replace with the LP pilot orifice in thekit.

HIGH ELEVATIONThis unit is approved in Canada for altitude 0 to2000 ft. with the orifice supplied. For 0' - 4500'
use the optional field conversion kit (Part #400970 for Natural Gas units and Part #400-971 for
Propane units). In USA refer to ANSI Z223.11988, Appendix F, for re-sizing orifice.

Remove the 2 screws,
push Burner Tray to the left, and lift off.
7) Remove burner orifice with 1/2" wrench andreplace with the #52 orifice in the Kit.

DRAFT HOOD
CONNECTION
1) Attach the vent to the flue collar on the
detachable draft hood. The flue collar of
the appliance will fit inside a standard ventand may be fastened directly to the vent bysheet metal screw. Diagram 1.
11) Replace Burner Tray and reverse steps 5)
to 1).

BurnerOrifice1012) Adjust the burner aeration setting to 1/8"
to 3/16" as required for the best flame picture.

2) Before pushing the appliance into position
inside the fireplace, align the draft hoodwith the guides on the insert top and pushforward. While pushing the unit back into
place keep pulling the draft hood forward
until the screw hole in the spill tube aligns

FPI U31-2 Gas Fireplace Insert

INSTALLATION
Before installing vent system ensure that thedamper plate is open and secure to preventthe damper plate from falling down and crushing the liner.

The manifold pressure is controlled by a regulator
built into the gas control, and should be checkedat the pressure test point. The pressure checkshould be carried out with the unit burning and thesetting should be within the limits specified.

GAS INSERT AERATIONSYSTEM
The aeration adjustment rod is attached to the
air shutter which is located just above the orificebracket. The rod is used to adjust the aerationon the main burner without having to take theappliance apart.

Diagram 1with the screw hole in the top of the firebox.
The screw is secured through the inside topof the firebox into the bottom of the spill tube.
(If screw holes do not line up then draft hood
is not positioned correctly.)

WARNING: Operation of this appliance when not connected to aproperly installed and maintained
venting system or tampering withthe blocked vent shutoff system
can result in carbon monoxide (CO)poisoning and possible death.
Diagram 2
NOTE:

final gas connection should beafter unit is in place to avoid damage
to line when pushing the unit into
position.

VENTINGTHE APPLIANCE MUST NOT BECONNECTED TO A CHIMNEY FLUESERVING A SEPARATE SOLIDFUEL BURNING APPLIANCE.
This appliance is designed to attach to a 4" diameter type B-Vent or listed gas fuel type vent liner
running the full length of the chimney. A minimum
flue height of 12 feet is recommended. B-Vent
must be supported by a vent support - suppliedby vent manufacturer. See chart on this pagefor minimum distances from roof.
TheFPI Insert incorporates its own internal
draft hood, so no additional external draft hoodis required.
Periodically check that the vent is unrestricted
and an adequate draft is present when the unit
is in operation. (See page 8 for spillage test.)
FPI U31-2 Gas Fireplace Insert

Combustion and Ventilation Air
WARNING: This appliance needs
fresh air for safe operation and must
be installed with provisions for adequate combustion and ventilation
air available to the room in which it
is to be operating.
Follow CAN/CGA B149 (in Canada) or ANSI
Z223.1 (in the USA) requirements, and any
local codes or regulations of the enforcing
authority.
Air for combustion is drawn in through the frontof the unit, therefore, the front of the unit must
be kept clear of any obstructions.

GAS PRESSURE TESTThe unit is preset to give the correct gas input
at the specified manifold pressures shown on
the label. The maximum gas manifold pressureis:
Natural Gas
3.8" w.c.
Propane11.0" w.c.

The burner aeration is factory set but may needadjusting due to either the local gas supply, air
supply or altitude.
Natural Gas:
Propane:1/8" (3.2mm) open
3/16" (4.8mm) open

Note: Any damage due to carboning resulting from improperly setting the aeration controls is NOT covered underwarranty.
Note: Aeration Adjustment should only
be performed by an authorized FPI
Installer at the time of installation orservice.

TEST FOR FLUESPILLAGE
A " spillage" test must be made before theinstalled unit is left with the customer. Follow
the procedure below:
1) Start all exhaust fans in the home and thenclose all external doors and windows in thehouse.
2) Light the unit and set controls to maximum.
Turn fan off.

11

INSTALLATION
3) After five minutes, test that there is a “pull” on
the flue by placing a smoke match, cigaretteor similar device which gives off smoke,in front of the spill tube. To ensure a valid
test, place a scrap piece of sheet metal (orother noncombustible material) between
the spill tube and the upper louver, this will
prevent the natural convection of the unit
from interfering with the test. See diagram1.

If the heater turns off because of lack of draft
during the spillage test, check for the cause
and if necessary, seek expert advice.

5) Remove the brick tabs and slide the side
brick panels into position. See diagram 3.
Install the brick tabs. See diagram 2.

The thermally actuated safety switch willautomatically reset after it has cooled off.
The switch will continue to cycle until thedraft problem is corrected. DO NOT BYPASSOR DISCONNECT THIS SWITCH.

OPTIONAL
BRICK PANEL

Diagram 2

1) Unwrap the brick pattern panels from theprotective wrapping.
2) Remove the glass front if it is already installed.
3) Put the rear brick panel flat against the backof the unit.

Diagram 1
The smoke should be drawn into the spill tube.
If the smoke is still not drawn into the spill tube,
turn the unit off and check for the cause of thelack of draft. If necessary, seek expert advice.

4) Before installing the side brick panels, loosen
the screws for the brick tabs enough so thatyou can slide the brick tabs on to the screws
easily but that the tabs are secure. For thelocation of the side brick tab screws see
diagram 1.

Diagram 3

Diagram 1
For wind turbulent sites, a wind cap may remedy
the problem.
Note: The thermally activated safety switch
will sense the change in temperature and shut
down the gas valve in the event of a severe
downdraft or a blocked or disconnected
vent. The switch acts as a safety shut-off toprevent a build-up of carbon monoxide. If theflue is blocked or has no "draw", the switch
will automatically shut off the supply of gas
within 5 - 10 minutes. Tampering with theswitch can result in carbon monoxide (CO)poisoning and possible death.

12

FPI U31-2 Gas Fireplace Insert

INSTALLATIONLOG SET INSTALLATION
Read the instructions below carefully and refer to the diagrams. If logs are broken do not use the unit until
they are replaced. Broken logs can interfere with the pilot operation.
The gas log kit contains the following:
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)

02-43
02-45
02-56
02-46
02-47
02-48
02-44
902-154902-153902-179/P
946-669

Rear Log
Front Right Log
Middle Left Log
Left Top Log
Center Log
Middle Right Log
Front Left Log
EmbersRockwool
Vermiculite
Platinum Embers(supplied with packaged manual)Vermiculite
and embers

Vermiculite
and embers

Vermiculite
and embers

3) Place Rear Log A)02-43 on the two pins on the rearlog support.

A)02-43

Pins on Rear Log Support
The "02" refer numbers (i.e. 02-43) aremolded into the rear of each log.

4) Place Front Right Log B)02-45 on the two pins asshown.
Note: Install Optional Brick Panels prior to installing logs.

1) Carefully remove the logs from the box and unwrap
them. The logs are fragile, handle with care - do notforce into position.
2) Sprinkle the vermiculite around the firebox base. Takesome of the embers (approx. 1/3 of the bag) andsprinkle over the vermiculite.

FPI U31-2 Gas Fireplace Insert

B)02-45

13

INSTALLATION
5) Place the Middle Left Log C)02-56 on the two pins asshown.

7) Place the notch in Center Log E)02-47 over Log B)0245 and across the cutout on Log A)02-43.

E)02-47

A)02-43C)02-56B)02-45

Notch

CutoutLogs A)02-43, C)02-56, and B)02-45 in position
Logs D)02-46 and E)02-47 in position.

6) Place the Left Top Log D)02-46 on the pin on Log
C)02-56 and on top of the cutout on Log A)02-43.

8) Position notch in Front Right Log F)02-48 on Log
E)02-47 and push the bottom right edge against thebracket on the burner tray and the front edge of therear burner.
NotchD)02-46F)02-48A)02-43

2-4

7C)02-56E)0BracketPin

14

CutoutB)02-45FPI U31-2 Gas Fireplace Insert

INSTALLATION
Front edge ofrear burner10) Place the embers and Rockwool on the exposed front
burner tray.

A)02-43B)02-45F)02-48

Side View
BracketThe bottom right edge of Log F)02-48 must sit snugly against
the bracket and the front edge of the rear burner.

11) Separate platinum embers and place on and aroundthe embers and rockwool on the burner tray. Avoid
stacking platinum embers.
9) Place Front Left Log G)02-44 onto the 2 front pins asshown.

G)02-44

12) Test fire to ensure proper light off (make sure flame
flows smoothly from one end of burner to the other. If
there is any flame hesitation, check that area for any
blockage of the burner port.

A) 02-43

C) 02-44

D) 02-46

B) 02-56

G) 02-48

F) 02-47

E) 02-45

The "02" refer numbers (i.e. 02-43) aremolded into the rear of each log.

FPI U31-2 Gas Fireplace Insert

15

INSTALLATIONFACEPLATE & TRIM
INSTALLATION
1) Lay the faceplate panels flat, face down on
something soft so they don't scratch.
2) Take the top faceplate and align the holes in
it with the holes in the side panels. Using thescrews provided, attach from the top of thepanel (the holes in the top panel are slightly
larger than the holes in the side panel tofacilitate easier installation). Diagram 1.
Hint: Don't tighten the screws down com-

Diagram 4

Rear View: Trim Assembly
Diagram 2
the grey harness) and connect them withthe wire connectors from the fan speed
control.
6) Connect the ON/OFF switch wires by taking
the black and red wires with the female ends
and connect them to the ON/OFF switch.
7) Tuck the wires into the faceplate to keepthem away from the insert using the clip
provided. Attach the clip to the rear of the
faceplate to ensure that the wires do nottouch the side of the unit. Diagram 3.

Diagram 58) The power cord should be run behind thefaceplate panel.
Rear View: Faceplate Assembly
Diagram 1

1)

pletely at this point, continue on with steps
3 and 4 and do a trial fit to the unit. Make
any necessary adjustments and when it fitsproperly then tighten down the screws.
Hearth Trim Option: Hearth Trim is an
option that can be used to finish off theinstallation when the bottom of the fireplace
is higher than the hearth or to raise the fireplace. Attach the Hearth Trim to the bottomof the faceplate side panels with the screws
provided. See Diagram 1.
3) Using the connectors provided, join the left
side trim (with the ON/OFF switch) to the
top trim. Diagram 2. Connect the right side
trim to the top trim.
4) Place the trim on the assembled faceplate
panels, aligning the wire connections fromthe switches with the notch on the left sidepanel.
5) Connect the fan switch wires by taking theblack and red wires with the male ends (in16

FLUSH FRONTINSTALLATION
Install Logs before going on to the next
step. See the Log Installation instruction
sheet or page 9.

2) Install the bottom glass trim by hooking thetrim into the lip on the firebox base. The trim
will not fit into place if the glass is installedfirst.

Diagram 3
9) Attach the brass trim to the faceplate bydrilling a 1/8" hole through into the faceplateusing the hole in the trim as a guide. Fasten
the trim to the faceplate panels using theplated screws. Diagram 4.
10) Attach the faceplate panels to the insert
body using the 4 remaining black screws.
Diagram 5.
11) Push the Regency logo plate into the twoholes in the bottom left corner of the faceplate.
FPI U31-2 Gas Fireplace Insert

INSTALLATION
3) Place the bottom of the flush glass behindthe bottom glass trim.
4) Secure the glass with the two glass clips at
the top corners of the glass. Secure glass
clips with the screws provided. Do not overtighten as this could break the glass.

BAY FRONTINSTALLATION
1) Place the bay door onto the 2 pins on the
top of the unit.

BAY LOUVERS
1) Install top louver by sliding the two bracket
clips into the brackets located on top of thebay door. See below. The fitted louver leaves
a small gap between faceplate bottom andlouver top.

5) Slide in the top glass trim under the springclips.

2) Position 2 magnets on the back of each trim
piece close to the ends. Place the top andbottom trim pieces on the bay front.

FLUSH LOUVERS

3) Install top and bottom louvers.

1) The Top Louver is held in place by friction
fit, if the Louver needs to be adjusted; bend
the bracket out as shown in the diagram.

2) Install bottom louver by sliding the twobracket clips into the brackets locatedunderneath the bay door and secure with
2 screws into the bracket on the bottom of
the Bay Front as per diagram above.
3) Slide the valve extension knobs onto thevalve knobs. match the correct ext. knob
with the valve knob.

Note: The top and bottom trim pieces aredifferent, check diagrams above andbelow.

2) Install the Spring Hinges on the left and rightside of the bottom of the Firebox using 2
screws per hinge.

DOUBLE DOORSCREEN

3) Place the Bottom Louver near the hinge. Fliphinge over the Bottom Louver and secureusing 3 screws.

Hinge
Location

Bottom Louver

FPI U31-2 Gas Fireplace Insert

1) Pull out the
top louver
and the top
glass trim.
2) Loosen thescrews so
the glassclips canbe turned
aside andthe flush
glass removed.
17

INSTALLATION
3) Open Bottom Louvers.

Insert Screen Door
hooks into the 4slots between thefaceplate and theflush door.

4) Remove the bottom glass trim.
Discard both top & bottom glass trim.
5) Replace the glass and secure with the two
glass clips. Do not over tighten as this could
break the glass.

Slots

Make sure the glass is centered.
Side Hook
6) Insert side hooks on the double screen
door into the 4 slots between the faceplate
and the glass and lower assembly into thelocking position. Push down firmly with both
hands to lock into place.

Push Screen
Door down
firmlyto lock into
place.

WIRING DIAGRAMThis heater does not require a 120V A.C. supply for operation. In case of a power failure, theburner switch and the optional remote control/
thermostat will continue to operate. However,a 120V A.C. power supply is needed for the
fan/blower operation.

Caution: Ensure that the wires do
not touch any hot surfaces and areaway from sharp edges.

CAUTION: Label all wires prior
to disconnection when servicing controls. Wiring errors cancause improper and dangerous
operation.

WARNING: Electrical Grounding Instructions
This appliance is equipped with a three pronged (grounding) plug for your protection against shock hazard and shouldbe plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong fromthis plug.
18

FPI U31-2 Gas Fireplace Insert

INSTALLATIONFULL SCREEN FRONT
1) Hold the full screen door up against the unit in order to make thefollowing wire connections.

3) Completely secure the full screen door to the unit by securing 4
screws to the Left and Right Side Trims.

Pull the ON/OFF connector wires from the firebox and connect themto the switch.
Connect the fan switch wires with the wire connectors from the fan
speed control. Place clips over wires and tuck into side trim.

.
NOTE: When mounting the full screen door to the unit, the insideflange of the side trims are to fit over the inner side of the unit flange
and NOT next to the outer side of the unit flange.

2) Lift unit up slightly and push down on the corners of the Bottom Trim
Bracket and slide under unit. Unit should touch tabs on Bottom Trim
Bracket.

Inside flange of Side Trim goes overthe inner side of the unit flange.

Push in Corners

Bottom Trim Bracket

FPI U31-2 Gas Fireplace Insert

19

INSTALLATION
4) Install Spring Hinges on the Left and Right Side of the bottom of thefirebox using 2 screws per hinge.

7) Install the Left and Right Side Screen Doors in the fully open positionby placing over top of the hinges on the full screen door.

Hinge5) Place Bottom Frame near hinge. Flip hinge over Bottom Frame andsecure with 3 screws.

Hinge Location

Screen Door

Bottom Frame

8) Close screen doors.
NOTE: If you find that the doors do not align properly, adjust thehinges on the door(s) by loosening them and adjust accordingly.

6) The Top Frame is held in place by friction fit, if the frame needs tobe adjusted; bend the bracket accordingly.

Top Frame

20

FPI U31-2 Gas Fireplace Insert

INSTALLATION
HAMPTON CASTFACEPLATE INSTALLATIONNOTE: Do not install Cast Faceplate when unit is installed
into a Zero Clearance Unit.
1) Lay the faceplate panels flat, face down on something soft so they
don't scratch.
2) Attach the side filler brackets to the left and right sides using 3 screws
and washer per side.
NOTE: There are filler brackets specifically for each side. The way
to differentiate this is that on the side of the brackets there are 2
mounting holes. The side where there is a 7/16" gap from the topof the bracket to the mounting hole, must face the top.

3) Attach the right and left cast sides to the top using 2 screws perside.

5) Connect the ON/OFF switch wiresby taking the black and red wires
with the blue female ends thru
the hole provided and connecting
them to the ON/OFF switch.
6) Connect the fan switch wires bytaking the black and red wires
with the male ends (in the grey
harness) thru the hole provided
and connect them with the wire
connectors from the fan speed
control.
7) Insert wires into the strain relief
and install into switch box assembly.
8) Place the switch box assemblyover the boss on the rear left
side piece and secure with one
screw.

9) Tuck the wires into the faceplate to keep them away from the insert
using the clip provided. Attach the clip to the rear of the faceplate
to ensure that the wires do not touch the side of the unit.
Switch Box Assembly

Boss on rear left sidepiece.
Ensure that the
top and sides arealigned.

10) The power cord should be run behind thefaceplate panel.

4) Use a measuring tape to ensure that the distance between the left
and right side pieces is 28" (711mm).

28"

FPI U31-2 Gas Fireplace Insert

21

INSTALLATION
11) Mount the cast faceplate panels onto the insert body, sliding theside filler brackets into the space between the glass and the firebox.
Secure using the 4 remaining black screws, 2 per side.
Slide side filler bracket
into gap between
glass and fire box.

HAMPTON CAST FACEPLATEGRILL INSTALLATION
Before the grills are installed, a grill stop bracket needs to be put inplace.
1) The U31 grill stop bracket is installed in the bottom left corner justunder the firebox with the screw supplied as shown below.

U31 Grill
Stop
Bracket2) Place top grill into brackets located inside top of firebox as shown.

Bracket inside
top of firebox.
12) Install the glass trim by inserting the side hooks on the glass trim into
the 4 slots between the faceplate and the glass. Push the glass trim
down firmly with both hands to lock into place.

BracketTop Grill

Side Hook

Slots

Note: The top louver should be placed withthe curved cut-out facing up.
3) The bottom louver, shown in the diagram below, has 2 hinges thatare attached to the lip on bottom of the unit. Secure using 2 screws
per hinge.

13) To put on the Hampton logo, peel the sticker from the back of thelogo and place it centered on the bottom left hand corner of the
faceplate.

Hampton Logo

22

Left Hand
Side Faceplate

FPI U31-2 Gas Fireplace Insert

INSTALLATIONEXCALIBUR SURROUNDINSTALLATIONIMPORTANT NOTE:
When using the Surround, the unit must be set 1" further into the fireplacethan the standard faceplate installation. See the diagrams below for thecorrect minimum fireplace opening requirements.

2) Align the cut-outs in the Blanking Plate with the pins located on theinside top of the firebox. Slide the Blanking Plate into position ensuring
it goes under the 2 flanges.

16”

FlangesCL

Blanking Plate

29”

21”

f

3) Hold the Faceplate Trim up against the unit in order to make thefollowing wire connections.
Pull the ON/OFF connector wires from the firebox and connect
them to the switch.
Connect the fan switch wires with the wire connectors from the fan
speed control. Place clips over wires and tuck into side trim.
1) Align the left side Faceplate Trim Bracket with the Firebox Flange
and secure using 2 screws as shown in diagram 1. Repeat for rightside.

ON/OFFswitchwires to
ON/OFFswitchfor gasconnection
Faceplate Trim
BracketFan Speed
Switch(Rear View)
wires toFan switch
connectors
Self-adhesive
wire clip

FireboxFlangeFPI U31-2 Gas Fireplace Insert

23

INSTALLATION
4) Secure the Faceplate by sliding the slots in the Faceplate into theflanges on the left and right side Faceplate Trim Brackets. Once
the Faceplate is in place secure using 2 screws per side.

5) Place the bottom hooks of the Surround into the bottom slots of the
Faceplate. Slightly pull up the Surround and push the top hooks into
the top slots of the Faceplate. Push down to secure. Tug on the Surround to ensure it is securely locked in place.

Faceplate
Backside of Surround Shown

Hooks

Left Side
Faceplate Bracket
Trim Flange

Faceplate
Slots

Faceplate

Surround

24

FPI U31-2 Gas Fireplace Insert

INSTALLATIONLOW PROFILE FACEPLATE INSTALLATION
1)

Attach the inner faceplate panel to the insert body using 4 screws
in the locations shown below.

4) Tuck the wires into the clip to keep them away from the insert using
the clip provided. Attach the clip to the rear of the faceplate to ensure that the wires do not touch the side of the unit. The power cordshould be run behind the inner faceplate panel.

Diagram 1
Diagram 5

Diagram 22)5) Install the on /off switch - fan speed control box to the left handbottom leg of the inner faceplate. Controls located on the left side.

Connect the male end black and red fan switch wires to the wire
connectors from the fan speed control.

Diagram 6
6) Feed wires through the left air chamber clip - then clip them it tolower left of firebox as show below.
Diagram 3
3) Connect the female ends of the ON/OFF switch - to the ON/OFF
switch in the control box.

Diagram 7

Wire
feed

Diagram 4
FPI U31-2 Gas Fireplace Insert

25

INSTALLATION
7)

Clip the right side air chamber clip as shown below in Diagram 8.

10) Hook door frame on 2 pins over glass door in locations shown
below in Diagram 11.

Diagram 8
8)

Attach 2 brackets near the bottom of the unit with one screw asshown below in Diagram 9 (left and right brackets are interchangeable.

Diagram 99)Diagram 1111) Take the outer faceplate, line up the openings on the left and rightlegs and install onto the inner faceplate panel pins.

BracketAttach Regency logo to bottom louver. Install bottom louver by
hanging louver on brackets installed in step 8.

Outer face
Inner faceplate
panel pins

Diagram 12

Diagram 10
Attach Regency logo to left
side of bottom louver

Final Install
26

Diagram 13
FPI U31-2 Gas Fireplace Insert

OPERATING INSTRUCTIONSINSTALLATIONOPTIONAL WALL
THERMOSTATA wall thermostat may be installed if desired.
Connect the wires as per the wiring diagrams.
Note that the wires are connected to the "TH"on the gas valve. Use table on page 14 to determine the maximum wire length:
Note: Preferable if the thermostat is installedon an interior wall.
FPI offers an optional programmable thermostat
but any 250-750 millivolt rated non-anticipator
type thermostat that is CSA, ULC or UL approved
may be used.

CAUTION
Do not connect the millivolt
wall thermostat wires
to the 120V wires.
Thermostat Wire Table
Recommended Maximum Lead Length(Two-Wire) When Using Wall
Thermostat (CP-2 System)
Wire Size

14 GA.
16 GA.
18 GA.
20 GA.
22 GA.

Max. Length

50 Ft.
32 Ft.
20 Ft.
12 Ft.
9 Ft.

OPTIONAL REMOTE
CONTROL
Use the FPI Remote Control Kit approved forthis unit. Use of other systems may void yourwarranty.
The remote control kit comes with a hand heldtransmitter, a receiver and a wall mounting
plate.

CAUTION
Do not connect the millivolt remote control wires tothe 120V wires.
3) Install 3 AAA alkaline batteries in transmitterand 4 AA alkaline batteries in the receiver.
Install the receiver and its cover in the wall.
Switch the remote receiver to "remote"mode. The remote control is now ready for
operation.

FINAL CHECK
Before leaving this unit with the customer, theinstaller must ensure that the appliance is firingcorrectly. This includes:
1) Clocking the appliance to ensure the correct firing rate (rate noted on label) at 15
minutes.
2) If required, adjusting the primary air toensure that the flame does not carbon.
First allow the unit to burn for 15 min. tostabilize.
CAUTIONAny alteration to the product that causessooting or carboning that results in damage
to the exterior facia is not the responsibilityof the manufacturer.

OPERATING
INSTRUCTIONSLIGHTING
PROCEDURE
IMPORTANT: Gas cock knob cannot be
turned from "PILOT" to "OFF" unless it ispartially depressed.
1) Open the bottom louver assembly2) If the control knob is in the "OFF" position
proceed to Step 5.
3) Push in gas control knob slightly and turnclockwise to "OFF". Knob cannot be turned
from "PILOT" to "OFF" unless knob is pushed
in slightly. Do not force.

Before operating this appliance, proceed
through the following check list.

4) Wait five minutes to allow gas, that may haveaccumulated in the main burner compartment, to escape. If you do smell gas, follow
the instructions on the front of this manual. If
you don't smell gas continue on to the next
step.

1) Read and understand these Instructions
before operating this appliance.

5) Turn the gas control counter clockwise to"PILOT".

2) Check to see that all wiring is correct andenclosed to prevent possible shock.

6) Push in control knob all the way and hold in.
Continually push and release the black button on spark igniter until pilot lights. Continue
to hold the control knob in for approximately
one minute, then release the gas control
knob. The pilot flame should continue toburn. If the pilot does not remain lit, repeat
operation allowing a longer period before
releasing gas control knob.

3) Check to ensure there are no gas leaks.
4) Make sure the glass door is in place. Never
operate the appliance with the door glass
removed.
5) Verify that all venting and the cap is unobstructed.
6) Verify log placement. If the pilot cannot beseen when lighting the unit - the logs or theembers have been incorrectly positioned.

1) Choose a convenient location on the wallto install the receiver and the receptaclebox (protection from extreme heat is very
important). Run wires from the fireplace tothat location, use Thermostat Wire Table.

7) The unit should never be turned off and on
again without a minimum of a 60 second
wait.

2) Connect the wires as per the wiring diagram
above.

8) When lighting the appliance, the inside of
the glass may fog up. This will burn off aftera few minutes of operation.

FPI U31-2 Gas Fireplace Insert

DO NOT BURN THE APPLIANCE
WITH THE GLASS ASSEMBLYREMOVED.

7) Turn gas control knob counter clockwise to"ON".
8) Use the rocker switch to operate mainburner.
9) Rotate the variable flame control to adjust
the flame height higher or lower.
10) Close the bottom louver assembly.

27

OPERATING INSTRUCTIONSSHUTDOWNPROCEDURE
1) Use the rocker switch to turn off themain burner.
2) Open the bottom louver assembly.
3) Push in the gas control knob slightly
and turn clockwise to "OFF". Do notforce.
4) Disconnect all electric power andgas to the appliance if service is tobe performed.

FIRST FIRE
The first fire in your stove is part of thepaint curing process. To ensure that thepaint is properly cured, it is recommended
that you burn your fireplace for at least
four (4) hours the first time you use it withthe fan on. When first operated, the unit
will release an odour caused by the curingof the paint, the burning off of any oils
remaining from manufacturing. Smoke
detectors in the house may go off at thistime. Open a few windows to ventilate
the room for a couple of hours.
The glass panel may require cleaning
after the unit has cooled down.
DO NOT ATTEMPT TO CLEAN THE
GLASS WHILE IT IS HOT.
Note: When the glass is cold andthe appliance is lit, it may
cause condensation and fog
the glass. This condensation
is normal and will disappear
in a few minutes as the glass
heats up.

COPY OF LIGHTING INSTRUCTION PLATEFOR YOUR SAFETY READ BEFORE LIGHTINGThis appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, or Natural Gas and Propane Installations Codes, CSA B149.1. (Australia: AG 601/ New Zealand: NZS 5261)

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property
damage, personal injury or loss of life. Improper installation, adjustment, alteration, service ormaintenance can cause injury or property damage. Refer to the owner’s information manual provided
with this appliance. For assistance or additional information consult a qualified installer, service agency
or gas supplier.
A) This appliance has a pilot which must be lighted
by hand, following the instructions below
exactly.
B) BEFORE LIGHTING smell all around the appliancearea for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
- Do not try to light any appliance.
- Do not touch any electric switch, do not use any
phone in your building.
- Immediately call your gas supplier from aneighbors phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call thefire department.
C) Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will notpush in or turn by hand, do not try to repair it, calla qualified service technician. Force or attempted
repair may result in a fire or explosion.
D) Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
This appliance needs fresh air for safe operation andmust be installed so there are provisions foradequate combustion and ventilation air.

CAUTION: Hot while in operation. Do not touch.
Severe Burns may result. Due to high surface
temperatures keep children, clothing and furniture,gasoline and other liquids having flammable vapors
away. Keep burner and control compartment clean.
See installation and operating instructions
accompanying appliance.

LIGHTING INSTRUCTIONS
Release knob and it will pop back up. Pilot should
STOP! Read the safety information above on thisremain lit. If it goes out, repeat steps 3) and 4). If
label.
knob does not pop up when released, stop and1) Push in gas control knob slightly and turnimmediately call your service technician or gas
clockwise
to “OFF”. Knob cannot be turned
supplier. If the pilot will not stay lit after several
from “PILOT” to “OFF” unless knob is pushed intries, turn the gas control knob to “OFF” and callslightly. Do not force.
your service technician or gas supplier.
2) Wait five (5) minutes to clear out any gas. If you5) Turn gas control knob counterclockwise
tothen smell gas STOP! follow “B” in the safety“ON”.
information above on this label. If you do not
6) Use rocker switch to operate main burner.
smell gas, go to the next step.
3) Turn knob on gas control counterclockwise
to “PILOT”.
4) Push in control knob all the way and hold in.
Immediately push black button on spark igniteruntil pilot lights. Continue to hold the control
knob in for about 1/2 minute after the pilot is lit.

TO TURN OFF GAS APPLIANCE
1) Push in the gas control knob slightly and turnclockwise
to “OFF”. Do not force.

2) Turn off all electric power to the appliance if
service is to be performed.

You may shut off the pilot during prolonged non use periods to conserve fuel.

DO NOT BURN THE APPLIANCE WITHOUT THE GLASSFRONT IN PLACE.

AUTOMATICCONVECTIONFAN OPERATION
The fan operates automatically, turn the knobon the side of the faceplate to adjust to thedesired speed. The fan will turn on as the stovecomes up to operating temperature. After theunit has been turned off and the unit cooled to
below a useful heat output range the fan will
shut off automatically.

28

DO NOT REMOVE THIS INSTRUCTION PLATE

908-401b

NORMAL OPERATING SOUNDS OFGAS APPLIANCES
It is possible that you will hear some sounds
from your gas appliance. This is perfectly normal
due to the fact that there are various gauges
and types of steel used within your appliance.
Listed below are some examples. All are normal
operating sounds and should not be considered as defects in your appliance.
Blower:
FPI gas appliances use high tech blowers topush heated air farther into the room. It is not
unusual for the fan to make a "whirring" soundwhen ON. This sound will increase or decreasein volume depending on the speed setting ofyour fan speed control.
Burner Tray:
The burner tray is positioned directly under theburner tube(s) and logs and is made of a different gauge material from the rest of the firebox
and body. Therefore, the varying thicknesses ofsteel will expand and contract at slightly different
rates which can cause "ticking" and "cracking"sounds. You should also be aware that as there
FPI U31-2 Gas Fireplace Insert

MAINTENANCE
are temperature changes within the unit thesesounds will likely re-occur. Again, this is normal
for steel fireboxes.

5) Keep the area near the appliance clear andfree from combustible materials, gasoline
and other flammable vapours and liquids.

Blower Thermodisc:
When this thermally activated switch turns ON
it will create a small "clicking" sound. This is theswitch contacts closing and is normal.

WARNING: CHILDREN AND
ADULTS SHOULD BE ALERTEDTO THE HAZARDS OF HIGH
SURFACE TEMPERATURE ANDSHOULD STAY AWAY TO AVOIDBURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEY ARE IN THE SAME ROOM
AS THE APPLIANCE.

Pilot Flame:
While the pilot flame is on it can make a veryslight "whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, adull clicking sound may be audible, this is normal
operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will beheard throughout the cycling process.

MAINTENANCE
INSTRUCTIONS
1) Always turn the gas valve to off before
cleaning. For relighting, refer to lighting
instructions. Keep the burner and control
compartment clean by brushing and vacuuming at least once a year.
When cleaning the logs, use a clean soft
paint brush as the logs are fragile and easily
damaged.
2) Clean (never when unit is hot) appliance,
door and louvers with a damp cloth. Neveruse an abrasive cleaner. The gold louvers(and optional gold door) may be scratched
if abrasives are used to clean them.
The heater is finished in a heat resistantpaint and should only be refinished withheat resistant paint (not with wall paint).
FPI uses StoveBrite Paint - Metallic Black#6309.
3) Make a periodic check of burner for proper
position and condition. Visually check theflame of the burner periodically, making surethe flames are steady; not lifting or floating.
If there is a problem, call a qualified service
person.

CAUTION: ANY SAFETY SCREEN
OR GUARD REMOVED FOR SERVICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERATING THE APPLIANCE.
CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT
BE PLACED ON OR NEAR THE
APPLIANCE.
6) Each time the appliance is lit, it may cause
condensation and fog the glass. Thiscondensation and fog is normal and will
disappear in a few minutes as the glass
heats up.
Never operate the appliance without theglass properly secured in place, withbroken glass or with the door open.

Incorrect flame pattern will have small, probably yellow flames, not coming into proper
contact with the rear burner or thermopile.

Top View of pilot flame
If you have an incorrect flame pattern,
contact your FPI dealer for further instructions.

GOLD-PLATED TRIM
The 24 carat gold plated finish on the trim
requires little maintenance, and need only becleaned with a damp cloth. DO NOT use abrasive
materials or chemical cleaners, as they may
harm the finish and void the warranty.
Clean any fingerprints off before turning theunit on. If the top louvers start to discolour,check the door gasket seal and replace ifnecessary.

7) Verify proper operation after servicing.
8) Periodically check the pilot flames, there
should be three strong blue flames approx.
3/4" long - 1 flame to the front burner, and
1 to the thermopile and one to the left. See
diagrams below.
Correct flame pattern has two strong blue
flames: 1 flowing around the thermopile and1 reaching towards the rear burner (it does
not have to be touching the burner).

LOG REPLACEMENTThe unit should never be used with broken logs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove thelogs. The pilot light generates enough heat toburn someone. If for any reason a log shouldneed replacement, you must use the proper
replacement log. The position of these logs
must be as shown in the diagram under Log
Installation.
NOTE: Improper positioning of logs may
create carbon build-up and will alter
the unit’s performance which is notcovered under warranty.

4) The appliance and venting system must be
inspected before use, and at least annually,
by a qualified field service person, to ensurethat the flow of combustion and ventilation
air is not obstructed.

GLASS GASKET
If the glass gasket requires replacement use
7/8" flat glass gasket (Part # 936-243) for the
Bay Front and for the Flush Front.

During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers but do
not block the pilot.
Top View of pilot flame

FPI U31-2 Gas Fireplace Insert

29

MAINTENANCE
DOOR GLASSREPLACEMENTYour FPI insert is supplied with high temperature,
5 mm Neoceram ceramic glass that will withstandthe highest heat that your unit will produce. In
the event that you break your glass by impact,
purchase your replacement from an authorized
FPI dealer only, and follow our step-by-step
instructions for replacement.

WARNING: do not operate appliance with the glass front removed,
cracked or broken. Replacementof the glass should be done by alicensed or qualified service person.

FAN MAINTENANCE
If your fan requires maintenance or replacement,
access to the fan is through the plate on therear wall of the firebox. NOTE: the unit MUSTNOT be operated without the fan accesspanel securely in place.

CAUTION: Label all wires prior to
disconnection when servicing controls. Wiring error can cause improperand dangerous operation.
To remove fan:1) Turn the unit off and allow it to cool to room
temperature.
2) Unplug or disconnect power source tostove.

Bay Glass Removal
3) Remove glass front (see page 11).
1) Remove the door from the unit and place
on a soft surface to prevent scratching.
2) Remove the nuts holding the glass retainers
in place.
3) Remove the glass retainers (sides, top andbottom).

4) Remove logs.
5) Remove brick panels.
6) Remove the Grate by removing the screws
on each side of the grate.

4) Replace the glass. The glass must havegasketing around it.
5) Reverse the previous steps, replace theretainers and fasten with the nuts but do not
over tighten, as this can break the glass.
6) Replace door on the stove and check theseal.

10) Unplug the black wires from the fan motor(from inside the stove).

Remove the 2 screws holding thegrate in position.
7) Remove the Burner Tray by removing thescrews on each side of the tray. Push thetray to the left and lift up.

11) Lift Fan Assembly off of the 2 pins, tip forward
and pull through firebox opening.
12) Disconnect green wire from power cord.
Replacing fan:
Reverse above steps. Hint for pushing fan down
onto pins - rub a bit of dish soap on the grommet
so it will slide more easily onto the pin. Checkto make sure the fan is seated properly on thepins, this is very important- try to move thefan back and forth, there should be no noise,
if there is check that the grommets haven't
come loose.
When replacing the Burner Tray, slide the aeration adjustment rod through the opening in thefront of the Valve Assembly.

Remove the 2 screws,
push Burner Tray to the left, and lift off.

Flush Glass Replacement

8) Remove the 11 screws holding the Access
Panel in place.

Slide old glass out of the side frames and replacewith new glass.

9) Remove the Fan Air Duct by removing 4
screws, 2 per side.
Aeration Adjustment Rod30

FPI U31-2 Gas Fireplace Insert

PARTS LIST
Main AssemblyPart #

Description

1) 400-011

Fan Opening Cover

400-515/P
2) 910-331/P
5) 910-750
910-752

Fan Assembly (120 V)
Fan Motor (120 V)
Power Cord (120 V)
Wire Harness (intermediate)

6) *
7) *
8) 910-142
10) 400-54011) *12) 910-220
13) *
16) *
17) *
18) *
19) *
20) 400-024

Thermodisc cover
Thermodisc bracket
Thermodisc-Fan Auto ON/OFF
Drafthood Assembly
Spill Switch Bracket
Spill Switch
Levelling Bolts 5/16 x 3 Hex Head
Cable Tie
Wire Holder Clip
Strain Relief
Grommet for Power Cord
Air Channel

21) 402-922
402-920402-924

Flush Louvers (Set) - Gold/Black
Flush Louvers (Set) - Black
Flush Louvers (Set) - Steel/Black25) 400-992
400-990400-993

Bay Louvers (Set) - Gold/Black
Bay Louvers (Set) - Black
Bay Louvers (Set) - Steel/BlackFPI U31-2 Gas Fireplace Insert

Part #

Description

402-901402-902402-903
33) *
34) *
35) *
36) 400-090

Brick Panel Set - Standard Brown
Brick Panel Set - Standard Red
Brick Panel Set - Herringbone Brown
Brick Panel - Back
Brick Panel - Left Side
Brick Panel - Right Side
Brick Clips78) 410-920

Zero Clearance Ashlip

410-905402-969908-785

Zero Clearance Kit
Conversion to LP Kit
Manual*Not available as a replacement part.

31

PARTS LIST
Burner Assembly & Log Set

52)
53)
54)
55)
56)

Part #

Description

402-560/P
402-562/P
910-028910-029910-190*904-702*

Valve Assembly - NG
Valve Assembly - LP
Robertshaw Valve -Nat. Gas
Robershaw Valve - LP
Piezo Ignitor and nut
Valve Heat Shield
Fibre Washer
Pilot Bracket57) 904-240
904-593904-390904-34560) 402-526

Burner Orifice Nat. Gas #37
Burner Orifice Nat. Gas #40 (High Altitude)
Burner Orifice LP # 52
Burner Orifice Nat. Gas #53 (High Altitude)
Grate Assembly62) 402-512
63) 910-076

65) *
67) *
68) *

Burner Assembly NG/LP
Pilot Assembly (NG) 3 flame convertible top
Pilot Assemby (LP) 3 flame convertible top
Burner Shroud CoverFirebox Base
Valve Tray69) 402-935
402-572

Log SetEmber Package

910-077*Not available as a replacement part.

32

FPI U31-2 Gas Fireplace Insert

PARTS LIST
Bay & Flush Front AssemblyPart #

Description

Bay Door
400-988102) *
103) *
106) 940-315/P
107) 936-243
108) 940-314/P
110) 902-183

Bay Door c/w Black Trims
Glass Retainer Side
Glass Retainer FrontSide Glass
Gasket - Adhesive Backing
Center Glass
Bay Brick Panel - Standard111) *
112) 904-196

Door Trim
1" Round Magnet

910-424910-426

Extension Knob - Pilot ON/OFF
Extension Knob - Flame HI/LOW

402-956

Gold Trim Bay FrontFPI U31-2 Gas Fireplace Insert

Part #
Flush Door402-515/P
150) 936-243
153) *
154) *
155) 402-046
156) 936-238
157) *
158) 402-033
159) 936-233

Description
Complete Flush Front
Door Frame Gasket - 7/8"
Glass Side Trim
Flush Glass
Glass Support Trim - Black
Flush Glass Gasket
Screw #10-24 x 1/2"
Flush Glass Bracket
3/4" Rope Gasket*Not available as a replacement part.

33

PARTS LIST
Faceplate AssemblyPart #

Description

402-919
41) *
42) *
43) *
402-534
44) *
45) *
46) *

Complete Faceplate (Set) with Black Trim - Oversize
Faceplate Side Right - Oversize
Faceplate Top - Oversize
Faceplate Side Left Assy-Oversize
Trims Pkg. - Oversize, Zero Clearance
Faceplate Trim Right - Oversize
Faceplate Trim Top - Oversize
Faceplate Trim Left Assy - Oversize

400-917
71) *
72) *
73) *

Complete Custom Faceplate (Set)
Faceplate Side Right - Custom
Faceplate Top - Custom
Faceplate Side Left - Custom

412-906
81) *
82) *
83) *
402-53485) 836-203

Complete Faceplate (Set) with Black Trim - Zero Clearance
Faceplate Side Right - Zero Clearance
Faceplate Top - Zero Clearance
Faceplate Side Left Assy-Zero Clearance
Trims Pkg. - Zero Clearance
Thermal Insulation - Top

400-939
89) *
90) *

Valve Access Faceplate
Faceplate Side Left Assy
Cover Plate - Valve Access

402-918
91) *
92) *
93) *
402-532
94) *
95) *
96) *

Complete Faceplate (Set) with Black Trim - Standard
Faceplate Side Right - Standard
Faceplate Top - Standard
Faceplate Side Left Assy - Standard
Trims Pkg. - Standard
Faceplate Trim Right - Standard
Faceplate Trim Top - Standard
Faceplate Trim Left Assy - Standard

402-933141) *142) *
143) *
144) 402-044
145) 402-045
146) 402-043
147) *

Molded Faceplate Complete (Set)
Faceplate Side Right - Molded
Faceplate Top - Molded
Faceplate Side Left Assy -Molded
Mounting Bracket - Right
Filler Bracket
Mounting Bracket - Left
Screw - #8 x 3/4" Pan Head

400-950
320-940
400-926
320-942180) 400-928
181) 320-944
400-959
320-946
184) 410-525/01

Hearth Trim 1" - Standard
Hearth Trim 1" - Oversize
Hearth Trim 2" - Standard
Hearth Trim 2" - Oversize
Hearth Trim 4" - Standard
Hearth Trim 4" - Oversize
Hearth Trim 6" - Standard
Hearth Trim 6" - Oversize
Hearth Trim 4" - Zero Clearance185) 904-569
186) 904-586
187) 910-246
188) 910-330
190) *191) *
199) 948-220

Fan Speed Control Knob (120 V)
Speed Control Knob c/w Spring Clip
Burner ON/OFF Switch
Fan Speed Control (120 V)
Screw #8 x 1/2" Black self-tapping
Screw #8 x 1/2" Brass self-tapping
Hampton Logo Plate*Not available as a replacement part.

34

FPI U31-2 Gas Fireplace Insert

PARTS LISTFPI U31-2 Gas Fireplace Insert

35

PARTS LISTLOW PROFILE FACEPLATE
Part # 403-954
1)
2)
3)
4)
5)

*
*
*
*
*

5

Description

Back plate Assembly
Bottom Louver
Right mounting bracket
Left mounting bracket
Front Frame
4

1

2

HAMPTON CAST FACEPLATE ASSEMBLY
Part #
402-971**3

Description
Cast Faceplates (Set)

187) 910-246
188) 910-330
189) 904-733

Burner On/Off Switch
Fan Speed Control (120 V)
Knob - Black Cast Surround201) *
202) *
203) *
205) *
194) *

Cast Faceplate - Right
Cast Faceplate - Top
Cast Faceplate - Left
Flush Glass Frame
Mounting Flange207) 402-981**

Cast Grill (Set) - Top & Bottom*Not available as a replacement part.

202

187

189
188

194

** Last digit of part number represents colour:
1=Black Metallic, 5=Enamel Brown

203
194
207

201

195

205

36

FPI U31-2 Gas Fireplace Insert

NOTESFPI U31-2 Gas Fireplace Insert

37

NOTES38

FPI U31-2 Gas Fireplace Insert

WARRANTY

Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit
thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a
Excalibur Product. This warranty is not transferable.
The Warranty: Limited Lifetime
The combustion chamber, heat exchanger, burner tubes/pans, logs, brick panels and gold plating (against defective manufacture only) are covered under the Limited Lifetime
Warranty for five (5) years for parts and subsidized labour* and parts only thereafter.
Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for five (5) years and parts only thereafter from date of purchase.
External casting, surrounds and grills are covered against cracks and warps resulting from manufacturer defects, parts and subsidized labour* for three (3) years from the dateof purchase and parts only thereafter.
Special Finishes - One year on brushed nickel and antique copper full screens and doors. You can expect some changes in color as the product "ages" with constant heating
and cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks,
ie. finger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.
Electrical and mechanical components such as blowers, switches, wiring, thermodiscs, FPI remote controls, spill switches, thermopiles, thermocouples, pilot assembly components,
and gas valves are covered for two years parts and one year subsidized labour* from the date of purchase. Blowers and valves replaced under warranty are considered repairs andcontinue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.
FPI venting components are covered parts and subsidized labour* for three (3) years from date of purchase.
Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.
Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only. Any
item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent provided
that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
Porcelain/Enamel - Absolute perfection is either guaranteed nor commercially possible. Any chips must be reported and inspected by an authorized dealer within three days of
installation. Reported damage after this time will be subject to rejection.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluatedfor manufacturer defect.
The authorized selling dealer is responsible for all in-field service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship fromunauthorized service persons or dealers.
At all times FPI reserves the right to inspect product in the field which is claimed to be defective.
All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name,purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured.
ie. as products evolve, field modifications or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.
Embers, rockwool, gaskets, door handles and paint are not covered under the terms of this warranty policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation, negligenceor accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure caused by mechanicalsystems such as furnaces, fans, clothes dryer, etc.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your warranty
on this product.
Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.
* Subsidy according to job scale as predetermined by FPI.

FPI U31-2 Gas Fireplace Insert

39

FPI fireplaces are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance
Team carefully inspects each unit thoroughly before it
leaves our door.
FPI Fireplace Products International Ltd. is pleased toextend this Limited Lifetime Warranty to the original
purchaser of a FPI Product.
See the inside back cover for details.

Register your Regency online at
http://www.regency-fire.com

Register your Hampton online at
http://www.hampton-fire.com

Register your Excalibur online at
http://www.excalibur-fire.com

Installer: Please complete the following information
Dealer Name & Address: _________________________________________________________________________________________________________________
Installer: ___________________________________________________________
Phone #: ___________________________________________________________
Date Installed: ______________________________________________________
Serial No.: __________________________________________________________

FPI, Hampton, Excalibur and energy are trademarks of FPI Fireplace Products International Ltd.
© Copyright 2010, FPI Fireplace Products International Ltd. All rights reserved.

Printed in Canada