DIGITAL TRANSFORMATIONLANDSCAPE & PROJECTS IN
VIET NAM
Mr. Tran Xuan Thuy
Deputy Head for Investment promotion and Cooperation
Division - National Digital Technology Center
National Digital Transformation Authority
Ministry of Information and Communications, S.R of Viet Nam

“Digital transformation isinevitable, no one can standaside…”“People and businesses are at theheart of digital transformation, thesubject and driving force of digitaltransformation…”
H.E. Phạm Minh Chính
Prime Minister, S.R of Viet Nam

“Digital transformation is not abouttechnology, but about how toidentify and solve problems withtechnology…”“It is the responsibility of the topleaders, rather than tech people, tomake digital transformation happen in
an organization or even a nation...”H.E. Nguyễn Mạnh HùngMinister for Information and Communications,
S.R. of Viet Nam

NATIONAL COMMITTEE OF DIGITAL TRANSFORMATIONPRIME MINISTERCHAIRMANMIC MINISTER
VICE CHAIRMAN

VICE PRIME MINISTERSTANDING VICE CHAIRMAN

BOARD OF PERMANENT MEMBERSINCLUDES MINISTERS OF:
PMO, Public Security, Finance, Science andTechnology, Planning and Investment, Internal
Affairs, Education, Healthcare, Industry and Trade,Construction, Agriculture and Rural Development,
State Bank of Viet Nam, and Information &Communications (Deputy Mister)

WORKING GROUPINCLUDES SENIOR OFFCIALS FROM:- Government agencies: PMO, Ministries of: Public Security,
National Defense, Finance, Science and Technology, Planningand Investment, Internal Affairs, Education, Healthcare,
Industry and Trade, Construction, Agriculture and RuralDevelopment, Justice, Information & Communications, StateBank of Viet Nam- Associations, Academia: VINASA, VIASM, CMIC…
- Industies: Viettel, VNPT, VNPost, Mobifone, FPT, CMC, DTT,BKAV

DX strategy landscapeNational Digital Transformation Program“Viet Nam to become a stable and prosperous digital country that pioneers experimenting new technologies and models,
fundamentally and comprehensively transforms the operation of the Government, economic activities of enterprises and the way
people live and work, and establishes a safe, civilized and inclusive digital environment”

Digital Government
Key Missions
Strengthening
regulatoryenvironment

National digital
infrastructuredevelopment

National digitalplatforms andsystems
development

Digital data
development

National
applications andservices
development

Ensuring national
cyberinformation
security

Objectives by 2030
High-quality publicservice delivery
100% public services to beonline end-to-end
100% online public services
in auto-fill form
100% online service using eidentity
90% citizen satisfied withservices

Enhanced
Inclusiveness
100% Ministry andprovincial level agencies
offer open data to public
50% public services
provided by private sector
100% public services
portals are interoperable
through digital platforms

Optimized government’sperformance
100% online public services
provided 24/7
100% government agencies’
decisions made based on data
100% documents exchanged among
government agencies digitally
signed70% recruitment online
50% inspections undertaken online

Address socialproblems

Improved
global rank

Viet Nam in top 50
Ubiquitous smartphone and eEGDI
identity
Viet Nam in top 50
Digital health, education, andEPI
agriculture
Viet Nam in top 50
Smart transportation
GODI
Universalization of digital skills
Digitalized immigration
Digital transformation for SMEs
Digital transformation for Logistics
Promoting e-invoice

Digital Economy & Digital Society
Foundation for digital economy & society
Strenthening
institutions

National digital
infrastructuredevelopment

National digitalplatforms

Digital skills,
digital citizens
and digital culture

Digital data
development

Digitalenterprises

Ensuring national
cyberinformation
security

Digital WorkforceDigital
payment

Prioritized sectors
Agriculture

Healthcare

Educationand training

Labor,employment andsocial security

Trade,
industryand energy

Tourism

Resourcesandenvironment

Digital Economy & Digital Society
Objectives by 2030
Digital economy to take up 30% GDP;
Digital economy to take up 20% in sectors;
E-commerce to contribute at least 20% to retailmarket;Electronic contracts used in 100% businesses;
70% SMEs to benefit from digital platforms
Digital workforce to take up at least 3% total workforce

95% population to have smartphones;
95% above-15 population to have bank accounts
70% population to have digital signatures;
80% working-age population to have basic digital skills;
100% households to have internet access via optic-fiber
80% population to have internet access with basic protection
70% above-15 population to be familiar with online services;
95% population to have digital health records;
100% universities, colleges, vocational institutions to be digitallytransformed*;
95% primary and secondary education institutions to be digitallytransformed*.
(*) with completed models for digital administration and operation, standardized
digital data and open digital learning materialsIdeology of Digital Transformation in Viet Nam
Digital Government

Digital Economy

DIGITAL INSTITUTIONDIGITAL WORKFORCE

DIGITAL INFRASTRUCTURE & PLATFORMSCYBERSECURITY

Digital SocietyOutstanding activities/projects
APPLICATIONSPC COVID

DIGITAL
MEDICAL
RECORD

VN-eIDHELP ME!

ZALO
CONNECTPLATFORMS

HealthDeclaration

Vaccination
Management

Testing &Sample
Management

Contact
TracingQuarantine
Control

Ambulance
CoordinatorOutstanding activities/projects

E-GOVERNMENT MONITORING CENTER (EMC)

Outstanding activities/projects•••

Outstanding activities/projects

Connect 328 district-level medical facilities to central
hospitals:•

Enable remote medical consultation•

Eliminate medical gaps•

Release burden on central hospitals

Outstanding activities/projects

•
••

•

Outstanding activities/projects
Initiative of Community digital technology (CDT)
team

Initiated by Lang Son province
63/63 provinces have formed CDT teamsLạng Sơn is the first province that has formed CDTteams in 100% communes
65.739 CDT teams with 306.992 members have operated nationwide

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Central Government Cloud (CGC)

Implementing body: Ministry of Information and Communications
CGC to establish an enviroment for storage and sharing of resouces, developing
shared services for government agencies on national scale.
Central Government Cloud (CGC) will by developed based on the principleof (1) planning and connecting cloud systems of all local and central
goverment agencies (AGC) and (2) connecting and utilizing infrastructure ofenterprise cloud systems (EGC)National digital address & digital map

Implementing body: Ministry of Natural Resources and EnvironmentNational digital adress platform will inherit the existing V-Postcode(postal address code system), assigning digital address to specificlocations, buildings, houses… nationwide.
Digital address will be integrated to national digital map toprovide platform for map-based services, applications, and other DX solutions by bothbusinesses and goverment, with ambition to replace other map platforms in the world.
The platform will be openly shared with all government agencies, organizations
and businesses

National Data Exchange Platform (NDXP)

Implementing body: Ministry of Information and Communications
NDXP is developed to connect, integrate and share data among
information systems and databases of different goverment
agencies, businesses and organizations.
Provides foundation for the perfection of online public services when data isshared and authenticated across the agencies, refraining citizen and businessfrom submitting information multiple times.

VNForm

Implementing body: Ministry of Information and Communications
Allows conducting surveys, collecting feedback from public on every aspects ofsociety as an independent channel
To be integrated into public services and national platforms to evaluate theperformance via collected personalized feedback.

E-Invoicing Platform

Implementing body: Ministry of Industry and Trade
E-invoicing platform connects all tax agencies of the government,
allowing citizens and businesses to send invoices to each otherand to the agencies
The platform will significantly cut down both transaction time andcost, eliminate trade frauds and illegal trade activities

Digital Medical Record Platform
Implementing body: Ministry of HealthEvery citizen will have a personal medical book in a form of an
application that records health status and healthcare activities
since birth to death.

DIGITAL MEDICAL RECORD

Massive Open Online Courses (MOOCs) Platform
Implementing body: Ministry of Information and Communications

MOOCs is developed to provide free-of-charge training on digital skills for all types of learners,including public servants, students, and citizens in general.
MOOCs aims to provide courses with personalization of content, concentration on skillbuilding and awareness of rights and responsiblities of a digital citizen.
https://onetouch.mic.gov.vn/

Virtual Assistant Platform

Implementing body: Ministry of Information and Communications
To be adopted in sectors, industries to enable the automation ofrepetitive processes, saving time and cost for the organizations.
Focus on developing a Virtual Assistant for government agencies

Digital University Platform

Implementing body: Ministry of Education and Training
Digital university platform will follow PaaS model, providing
services for all universities across the country to helptransform and perform all procedures on cyberspace:
enrollment, training, assessment, exam,…

THANK YOU
FOR YOUR ATTENTION!