Brunei Darussalam

NATIONAL DIGITAL POLICIES AND
PROJECTS IN THE NEW NORMAL ERAFor Online Conference, CICC
09 February 2023

Presented by:Koh Chun HockChief Digitalization Officer

IT Initiatives for High-Priority Social Issues
DIGITAL ID

GOV.BN

Provides every individual in Brunei to have asingle credential to transact online with thegovernment.

One-stop-shop government portal for citizens,businesses and visitor in Brunei Darussalam.

PAYMENT HUB

The National Payment Hub initiative will bringcollaboration between financial institutions and otherstakeholders.

BRUHEALTH

A one-stop mobile application for anything COVID-19
related in Brunei Darussalam.

JOB CENTRE"One-Stop Career Center" where local jobseekers
may utilize available services to help improve theiremployability and marketability in the job market
and where private companies may use its facilities
for their local recruitment process.

$PEOPLE HUB

A repository of common data of individuals
which can repetitively used between systems.

DRIVE BNOne-stop online portal for everything onwheels and as an information hub and service
for all land transportation needs

PSC RECRUITMENT

Online application to apply vacancy inpublic civil services

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Digital Quarantine OrderColour-codes on BruHealth mobile app to identify and govern individuals health conditions

Personal Data Protection Order for Private Sector

Provide protection of individuals’ personal data by private sector organisations which seek to collect, use,
disclose or otherwise process such personal data for their purposes and to facilitate cross-border flows of
personal data and further the development of the digital economy in Brunei Darussalam.

IT Policy andits progressin theCOVID-19
Pandemic

Data Protection Policy
Protects information collected on individuals and facilitate data sharing within Government

Amendments to National Registration ActTo accommodate for Digital ID

Data Sharing Framework
To provide guidance to Government agencies through the data sharing journey and outline key
considerations for Government agencies to consider when planning data partnerships.

Cloud Adoption Policy

Develop a cloud policy on the use of on-demand computing services and infrastructure that is managed bythird-party providers which shares its infrastructure with multiple organizations and using the publicinternet.

Brunei National Cyber Security Framework
A set of voluntary standards, guidelines, and processes that organisations can use to reduce the risk ofcybersecurity threats.

Cyber Security Order
To provide a good security posture against malicious attacks designed to access, alter, delete, destroy orextort an organization's or user's systems and sensitive data.

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Digital Transformationand its progress in the COVID-19 Pandemic
Initiatives

PROJECTS
Digitization Initiative

Infrastructure

Government Data Maturity Survey

E-office

One Government
Private Cloud (OGPC) 3

National Centralise Database (NCDB)

National Welfare Sys. (SKN)

National Information Hub (NIH)

Gov HR Sys. (SSM)

Data Analytic as a Service (DAaas)

BruCensus

Data Management

Ease of Doing Business
National Biz Services Platform(NBSP)

Government
Efficiency

2023

2024
GOV.BN

Ease ofDoingBusiness

Modernization of One
Government Network (OGN)
Software Define Network (SDN)

Governance
EDMS (SPERE)

NBSP

Data
Protection
PolicyCloud Policy

Digital ID

Ease of Use

SDN Infra

Digital ID

Drive bn

Drive BNGov.bnAvailable/CompletedPlanned

Data
Integration

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Activities & Progresses in theDigital Transformation Roadmap
Identified Areas
1. Decision making through available data
• Many organisations showed interest in utilizing BI to assist in making
informed decisions.
• Some organisations have deployed internal BI (e.g. HR, financedashboards), however, mostly in silos subscription and in limited use.
2. Transactional methods & efficiency• Traditional way of transactions that still uses manual process result inslowness in processing.
• Multiple administrative procedures and multiple layers of approvals.
3. Standardization and regulations• Policies and guidelines to ensure compliance and streamline internalprocesses.
4. Data alignment• Data gathered from many sources results in data inconsistencies.

Approach
1. Build Central BI Platform• Identify Data Champions and Data Custodians• Executive data literacy briefings• Significant projects that produce real outcomes• Central licensing

2. Business Process Improvement (BPI)•Identify areas where they can improve accuracy, effectiveness and efficiency tomake changes within the processes to realize these improvements.

3. Digitalization Policy Taskforce•Establishment of a Digitalization Policy Taskforce to standardise / modernise
admin workflow to ensure efficiency and ease of adaptability.

4. Single source of truth•

Exploring potentials for data field to be owned by one agency only, and sharing
the data with other agencies.

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Initiatives on Carbon Neutrality
and Green GrowthThank youchunhock.koh@egc.gov.bn

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