Tudor(Model 8120)

GAS-FIRED, DIRECT-VENT HEATER

Owner’s Manual
andInstallation Guide

READ THIS OWNER’S MANUAL
Operate and maintain this gas heater according to this instruction manual.
WARNING: If the information in these
instructions is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or loss of life.
Do not store or use gasoline or other flammablevapors and liquids near this or any other gas
appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch electrical switches; do not use thephone in your building.
• Immediately call your gas supplier from aneighbor’s phone. Follow your gas supplier’s
instructions.
• If you cannot reach your gas supplier, call thefire department or 911.
••

A qualified installer, service agency or gas suppliermust perform installation and service. In the
Commonwealth of Massachusetts, all installation ofgas lines and gas fitting must be done by a licensed
gas fitter or licensed plumber.

AVERTISSEMENT: Assurez-vous de bien suivre
les instructions donné dans cette notice pourréduire au minimum le risque d’incendie ou
pour éviter tout dommage matéeriel, toute
blessure ou la mort.
Ne pas entresposer ni utiliser d’essence ni d’autre
vaperurs ou liquides inflammables dans le voisinage
de cet apprareil ou de tout autre appareil.
QUE FAIRE SI VOUS SENTEZ UNE ODEURDE GAZ:• Ne pas tenter d’allumer d’appareil.
• Ne touchez à aucun interrupteur. Ne pas vous
servir des téléphones se trouvant dans lebatiment où vous vous trouvez.
• Appelez immédiatement votre fournisseur degaz depuis un voisin. Suivez les instructions dufournisseur.
• Si vous ne pouvez rejoindre le fournisseur degaz, appelez le service dos incendies.
L’installation et service doit être exécuté par unqualifié installer, agence de service ou lefournisseur de gaz.

Tudor Model 8120
Manual: 6400-40453
Revised: 06/25/2008

Hearthstone Quality Home Heating Products, Inc.

Tudor Model #8120

INFORMATION SHEETUse this page to record all relevant information concerning the purchase, installation, and maintenance of yourTudor Gas-Fired Direct-Vent heater. This information will facilitate servicing, purchase of replacement parts, andwarranty claims (if necessary). Keep your original receipt in a safe place as proof of purchase.
Serial Number:
Fuel type (check one)Natural Gas

Liquid Propane

Sold by:Date of Purchase:

Phone:

Installed by:Date of Installation:

Phone:

Gas Supplier:
Phone:
Read this Owner’s Manual before installing or operating the Tudor. Retain this manual for future reference.

SERVICE RECORD
Important - Verify proper operation after servicing!
Date

Person Performing WorkWork Performed

WHAT
WHEN
Firebox Cleaning............. annually

Notes:WHAT
WHEN
Door Gasket............... Replacement asneededGlass Cleaning................ as needed2

Hearthstone Quality Home Heating Products, Inc.

Tudor Model #8120

TABLE OF CONTENTS

READ THIS OWNER’S MANUAL
Operate and maintain this gas heater according to
the instructions in this manual. For your safety, andyears of trouble free operation, read this manual inits entirety. By following a few simple safety
precautions
andbyperforming
minimalmaintenance, the unit will remain appealing whileproviding years of quality performance.

INTRODUCTION ...........................................................3
SPECIFICATIONS:.........................................................5OWNER’S INFORMATION ..............................................6
INSTALLER’S INFORMATION ..........................................7
ITEMS REQUIRED FOR INSTALLATION ...........................7• WARNING!
A qualified service technician should do
installation, and repair. A qualified service
technician must inspect the appliance before
use, and at least annually. More frequentcleaning may be required due to excessive
lint from carpeting, bedding material, pets,
etc. It is imperative that the control
compartments, burners, and circulating air
passages of the appliance are kept clean andfree of obstructions. (S’assurer que le brûleur

UNPACKING AND INSPECTION .......................................7
CLEARANCE TO COMBUSTIBLES ....................................8
VENTING INFORMATION .............................................11
ELECTRICAL CONNECTIONS ........................................15
GAS SUPPLY & CONNECTIONS....................................18
REFRACTORY PANEL INSTALLATION ............................18
LOG SET INSTALLATION .............................................19

et le compartiment des commandes sontpropres. Voir les instructions d’installation etd’utilisation qui accompagnent l’appareil.)

LIGHTING THE UNIT FOR THE FIRST TIME .................. 21
INITIAL ADJUSTMENTS ...............................................21
ROUTINE MAINTENANCE AND CARE ............................24• WARNING:
Do not operate this appliance with the glass, or any
panel removed, cracked, or broken. Do not subject
the door to abuse, such as striking or slamming
shut. Replacement of the glass panel should bedone by a licensed or qualified service person.

PARTS LISTS .............................................................26
LIMITED WARRANTIES ...............................................31

INTRODUCTION

NEVER BURN PAPER, WOOD OR OTHER
MATERIALS

Congratulations on your purchase of Hearthstone’s
Tudor Gas-Fired Direct Vent heater. The Tudor
incorporates the latest in balanced vent gas
technology, which will provide you with clean,efficient heat for years to come. Combustion air
comes directly from the outside of your home tothe sealed firebox system, eliminating the potential
for annoying back drafts or other problems
associated with home depressurization.

This gas heater is designed to burn natural gas or
liquid propane (LP). Never burn any fuel notintended for use with this unit.

HOT SURFACES
Certain exposed surfaces of the Tudor will reachhigh temperatures during normal operation.
Clearances to combustibles must be maintained, as
specified in the “Clearances To Combustibles”
section of this manual.

The Tudor will provide you with years of practicaland convenient service. However, as with any gas
appliance, the unit must be properly and safely
installed and maintained by qualified service
personnel to ensure safe and trouble-free
operation. It includes the new TEK Firelog
technology, which is an amazing blend of realistic
flames and glowing embers with incredible heating
characteristics.

Do not use this appliance if any part was under water.
Immediately call a qualified service technician to inspect theheater and to replace any part of the control system andgas control that was under water. (Ne pas se servir de cetappareil s’il a été plongé dans l’eau, complétement ou en
partie. Appeler un technicien qualifié pour inspectorl’appareil et remplacer toute partie du systéme de contrôle
et toute commande qui ont été plunges dans l’lau.)

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Hearthstone Quality Home Heating Products, Inc.

•

Tudor Model #8120

WARNING

This gas appliance must not be connected to achimney flue serving a separate solid-fuel burning
appliance. NEVER VENT THE GAS HEATER TO OTHER
ROOMS OR BUILDINGS.
Masonry Conversions Kits are an acceptable venting
option.
Due to high temperatures the applianceshould be located out of traffic and awayfrom furniture, draperies, clothing andflammable materials. Children and adults
should be alerted to the hazards of highsurface temperatures and should stay away
to avoid burns to skin or clothing ignition.
Young
childrenshouldbecarefully
supervised when in the same room as theappliance.
Clothing or other flammablematerial should not be placed on or near theappliance. (Surveille les enfants. Garder lesvêtements, les meubles, l’essence ou autres
liquides à vapeur inflammables lin de l’appareil.)

FIRE HAZARD
Do not store or use gasoline or other flammablevapors or liquids in the vicinity of this appliance.
The Tudor should be located out of traffic and awayfrom furniture, draperies, clothing, and flammablematerial.
Any shield, door, or safety screen component
removed for servicing must be replaced prior
to operating the unit.

Certified for use by:
Board of State Examiners of Plumbers and Gasfitters
100 Cambridge Street, Room 1511
Boston, Massachusetts 02202

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Tudor Model #8120

SPECIFICATIONS:LISTED AS: Gas-Fired Direct-Vent Fireplace Heater
Model: Tudor Direct-Vent Gas Fireplace Heater (8120)
Testing Agency: OMNI-Test Laboratories, Inc.
Tested to: ANSI Z21.88-B 2003, CSA 2.33-M02, CAN/CGA2.17-M91
Certified for Canada, CSA P.4.1
Approved for Mobile Home Installation

Figure 1 Tudor Dimensions

FUEL TYPE:INPUT RATING (Btu/hr) 0-2000 ft
ORIFICE SIZE (DMS) 0-2000 ft
MANIFOLD PRESSURE - LO SETTING (in. W.c./kpa)
MANIFOLD PRESSURE - HI SETTING (in. W.c./kpa)
INLET PRESSURE - LO (in.w.c./kpa)
MINIMUMINPUT RATING (btu/hr)
MAXIMUMOUTPUT (btu/hr) 0-2000 ft

5

NG

LP

11,50053
1.6/0.42
3.5/1.15
5.0/1.24
7000
7652

11,20063
6.4/1.59
10.0/2.48
11.0/2.88
8500
7494

Hearthstone Quality Home Heating Products, Inc.

Tudor Model #8120

OWNER’S INFORMATION

Clean the area around, under, and behind the unit
on a regular basis to prevent the accumulation ofdust and lint.

The installation must conform with local codes or, in
the absences of local codes, the current National Fuel
Gas Code, ANSI Z223.1 (NFPA 54) or CAN/CGA B149
Installation Code. (Installer l’appareil selon les codes

The Tudor requires minimal routine maintenanceand care. It should always be cool and off whenbeing cleaned, or serviced. Once a year, the unit,
and venting system should be inspected byqualified service personnel to insure that they areclean, free of obstruction, safe, and in goodworking order.
If service or maintenance isrequired, qualified service personnel should perform
it.

ou règlements locaux, ou, en l’absence de telsrèglements, selon les Codes d’installation CAN/CGAB149.)

Do not use this appliance if any part was underwater.
Immediately call a qualified service
technician to inspect the heater and to replace any
part of the control system and gas control that wasunder water. (Ne pas se servir de cet appareil s’il a été
plongé dans l’eau, complètement ou en partie. Appeler untechnicien qualifié pour inspector l’appareil et remplacer
toute partie du système de contrôle et toute commande qui
ont été plongés dans l’lau.)

SERVICE CAUTION
If you believe your Tudor is not, in any way,
performing properly, immediately discontinue
operation until the unit is inspected and approvedby qualified service personnel. Prior to servicing
the unit, turn the valve control knob clockwise to“OFF”. The unit should be cool prior to servicing
and cleaning. Use of any components not supplied
by Hearthstone on the stove voids all warranties.
Do not substitute components.

DAILY OPERATIONThe Tudor is easily operated by the homeowneronce installed and adjusted by qualified service
personnel. The unit can be controlled via the wallmounted thermostat during the heating season. Set
the thermostat to the desired room temperatureand the unit will cycle on and off as required. By
adjusting the variable output control located on thegas control valve, the rate of heat output can bevaried to meet the heating requirements of theseason. Choosing a low flame setting will result in
longer burn cycles at a reduced output, whilechoosing a high flame setting will result in ashorter, hotter burn cycle. Through trial and error,
the homeowner can select the optimum flame sizefor their setting and application.
During the summer non-heating season, switch thewall thermostat to “OFF”, and turn off the pilot.
This will improve the overall efficiency of the unit as
the heat from the pilot is wasted. When putting theunit back into service, follow the lighting
instructions described on page 22.
When the unit is first lit, especially when cool, it isnormal to experience some condensation on theinside of the window glass. This condensation willburn off within the first few minutes of operation. If
continuous condensation on the window glass or
dripping water from any part of the unit or venting
system (chimney) is noted, immediately discontinue
operation of the unit and contact qualified service
personnel.

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Tudor Model #8120

INSTALLER’S INFORMATION
1-Thermostat
1-40’ Thermostat wire
1-Wall thimble Insulation Blanket
1-Warranty Validation Form

CODES
Adhere to all local codes or, in their absence, thelatest edition of THE NATIONAL FUEL GAS CODEANSI Z223.1 (NFPA 54) or CAN/CGA B149
Installation Code that can be obtained from:

Note: Vent kits and components are supplied
separately. Failure to use the venting components
specified by HearthStone QHHP, Inc. will void yourwarranty and could risk a fire.

AMERICAN NATIONAL STANDARDSINSTITUTE, INC.
1430 BROADWAYNEW YORK, NY 10018
OR
NATIONAL FIRE PROTECTION ASSOCIATION,
INC.
BATTERY MARCH PARKQUINCY, MA 02269

UNPACKING AND INSPECTION
Unpack and Inspect for Damage
The Tudor is packaged by the manufacturer towithstand shipment without damage. However,damage can still occur during transit; so take careto inspect for damage when unpacking andinstalling the unit. If any damage or missing parts
are detected, immediately contact your dealer.
Do not install, or put into service, a damaged
or incomplete heater.

A manufactured home (mobile) OEM installationmust conform to the Manufactured Home
Construction and Safety Standard, Title 24 CFR,
Part 3280 (U.S.) or Standard for Manufactured
Home Installation, ANSI/NCBCS A225.1 or Standard
for Gas Equipped Recreational Vehicles and mobile
Housing, CSA Z240.4.CAN/SCA Z240 MH (Canada).

The Tudor requires a pilot shield. This shieldis shipped with the unit. Make sure the surethe shield is installed over the pilot with theopen end is to the right (when you are facing
the front of the stove)(Installer l’appareil selon les codes ou règlements
locaux, ou, en l’absence de tels règlements, selon
les Codes d’installation CAN/CGA-B149.)

Inspect the Tudor for visible or concealed damage.
The unit should appear to be square and true. The
sheet metal parts should be smooth and free ofbends and dents. The enameled cast iron should befree of chips or cracks. If visible or concealed
damage is found or suspected, contact your dealer
for instructions.

ITEMS REQUIRED FOR INSTALLATION* External regulator (for propane/L.P.G. only)* Piping which complies with local codes* Pipe sealant approved for use withpropane/L.P.G. (resistant to sulfur compounds)* Manual shutoff valve* Sediment trap (see page 18)* Tee joint* Pipe wrench* Phillips head screwdriver* Flat tip screwdriver* 7/16-inch wrench* Other parts as required by local code
*Safety Glasses*GlovesWith the accessory box removed and set aside,take care not to mar or chip the enameled legs, if
applicable. Have someone help lift the stove out of
the shipping box and set it into place.
The TEK Burner and TEK Firelogs supplied with theTudor are contained in the accessory box. The
inner refractory panels are wrapped and are in thefirebox. Always use great care when handling thedecorative fire logs and inner panels, as they are
fragile and subject to damage and breakage if
handled roughly. If a broken log or panel isencountered, contact your dealer for replacements.
Otherwise, set the logs and panels aside until called
for during the installation.

PACKING LIST
1-Tudor Gas-Fired Heater
1-TEK Burner
2-Decorative TEK Firelogs
4-Refractory Panels
1-Tudor top casting
1-Owner’s Manual

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Tudor Model #8120

on. These can be reached the easiest from behindthe unit and should be removed prior to any otherconnections have been made. Once removed, lift
the unit off the legs and set in the desired location.

INSTALLING THE TUDOR
A complete Tudor REQUIRES the purchase of
one of the following panel kits;
91-8220010
Curio Matte (cast iron)
91-8220020
Curio Brown
91-8220059
Curio Blue/black
91-8220310
91-8220320
91-8220359

Keepsake Matte (grill + cast)
Keepsake Brown
Keepsake Blue/black

91-8220641
91-8220653

Heirloom Polished (stone)
Heirloom Brown

91-68200

Tile Insulation kit (Must be usedwith self purchased tiles) do
not paint, plaster or finish the tiles
in any way. This may risk offgassing or a fire.

CLEARANCE TO COMBUSTIBLES
Due to high surface temperatures, the unit should
be located out of traffic and away from furnitureand draperies. Clothing and other flammablematerial should not be placed on or near theheater. When positioning the unit always maintainadequate clearances around air openings into the
combustion chamber and allow for adequate
ventilation. Minimum clearances to combustibles
must be maintained as shown in the illustrations of
the Clearances To Combustibles section.
Be sure to consider the need for access to the gas
control valve access door on the front of the unit aswell as full access for periodic cleaning andservicing.

HEARTH REQUIREMENT/FLOORPROTECTION•

The Tudor may be placed on any surface or woodfloor, carpeting, or vinyl tile, with or without legs.
Installations must meet local codes.
Removing the Tudor’s legs
The Tudor has the unique possibility of having its
legs removed, allowing for the unit to rest on its
base. To do this, simply use two 7/16” wrenches orratchets and loosen and remove the twocentermost ¼-20 bolts and nuts holding the legs

8

Caution: These clearances represent
minimum distances in all cases, which,through testing in an independent
laboratory to ANSI and CSA standards,
will prevent fire or spontaneous
combustion. We do not control the
combustible materials exposed to heat bythis product; therefore, an assessment
must be made by the installer to prevent
consequential damage of walls andflooring.

Hearthstone Quality Home Heating Products, Inc.

Tudor Model #8120* For fully operational doors use a 3" corner
clearance

Clearance To Combustibles andAlcove Dimensions.
Minimum Alcove height is 40"

Figure 2 Clearance to combustibles

Mantle clearance

Insulation
blanket6" straight

Terminationcap
Wall passthrough

Minumum Venting Components-Rear wall clearance = 0"

Figure 3 Minimum vent clearances9

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Tudor Model #8120

Acceptable Direct-Vent TERMINATION Cap locations.

Figure 4 Termination clearances10

Hearthstone Quality Home Heating Products, Inc.

Tudor Model #8120

RESTRICTION PLATE

VENTING INFORMATION

There is a vent restriction plate that adjusts theflow rate of exhaust gases. This insures proper
flames and efficiency for the wide variety of ventconfigurations. Controlling the draft also changes
the aesthetics of the flame. The restriction plate
consists of a rotating shutter behind the starter
section of pipe and an adjustment plate with anindex hole used to hold the shutter in a fixed
position.
The restriction plate has unlimited
settings. Depending on the vent configuration, you
may be required to adjust the restriction plate
position. For straight out the back installations
no adjustment to the restrictor is necessary.

VENT CONNECTION

1. An insulation blanket is provided and must be

added to any wall pass through (thimble) kit.
This blanket is installed inside the wall passthrough the thimble and wraps around the pipethat protrudes through the wall. (see figure 5)
The blanket must extend the full-length, front
to back, of the thimble.
2. The Tudor Direct Vent is approved for
installation only with the vent connecting
components listed; Simpson Dura-Vent Direct
Vent GS, AmeriVent Direct, Selkirk Direct
Temp™ or Secure Vent systems. Use thefollowing instructions along with the pipe
manufacturer’s instructions to complete theinstallation.
3. Install the vent system according to the
manufacturer’s instructions.

ADJUSTMENT TO RESTRICTION
PLATE
Make sure the unit is cool before touching any
part of the firebox. To adjust your restrictor
for maximum flame appearance, loosen thePhillips head screw, found on the upper rearright side of the stove. Spin the indicator tab
into the desired position.
Rotating
counterclockwise closes the exhaust gasses,
while rotating clockwise opens the exhaustgases. Once the desired restriction is reached,tighten the screw (Refer to figure 6). There areunlimited positions for the restriction plate, one(1) being the lowest and three (3) being thehighest. (Refer to Venting Configuration –Figure 6 for recommended restriction plate
positions)

Insulation
blanketNOTE: These positions are based on lab results
and can have some variance.

Figure 5: Wall thimble with insulation blanket

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Tudor Model #8120

Figure 6 Venting configurations

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Tudor Model #8120

VENTING COMPONENTS &CONFIGURATION

12" Straight24" Straight36" Straight48" Straight
11"-14 5/8" Adjustable Pipe Length
Horizontal Vent Cap
Vertical Vent Cap
14” Snorkel
Vinyl Siding Standoff 4 x 6 5/8"
Round Ceiling Support Wall
Thimble Covers
Wall thimble
Wall Pass Through Insulation Blanket (Required

The Tudor cannot be vented jointly with any othersolid fuel or gas appliance. It must be vented
directly to the outside of the building using a proper
termination as listed in the manual. The only typesof venting pipe approved for use with your Tudor
Direct-Vent stove is Simpson Dura-Vent’s GS,
AmeriVent Direct, Selkirk Direct Temp™ and Secure
Vent Direct-Vent Pipe. The venting configuration isshown in Figure 6. After determining the venting
configuration for your stove, select the vent systemthat will accommodate your installation.

wherever a wall pass through is installed)

CHIMNEY LINER SYSTEM

Caution: Be sure there is no wiring or
plumbing in the chosen location.
Caution: Venting terminals
recessed into a wall or siding.

shall

not

1.
2.
3.
4.

be

Note: If further direction is needed for installation,please refer to the venting instructions, which areprovided with the venting components.

MINIMUM VENT KIT
6” StraightWall Thimble Cover (optional)
Wall Thimble
Horizontal Vent Cap
Wall thimble Insulation Blanket (Supplied by

Acceptable Direct-Vent
Termination Cap Locations
The vent/air intake termination clearances above thehigh side of an angled roof are as follows:
Roof Pitch
Flat to 6/12
7/12 to 9/12
10/12 to 12/12
13/12 to 16/12
17/12 to 21/12

Feet
1
2
4
6
8

Direct-Vent Chimney Liner Termination Kit
Chimney Liner Flex
Co-Linear Flex Connector
Co-Axial to Co-Linear Appliance Connect(Masonry approved, not to exceed 16’)

HearthStone)

Meters
0.3
0.6
1.2
1.8
2.4

Listed are Simpson Dura-Vent, AmeriVent Direct,
Selkirk Direct Temp™ and Secure Vent
components acceptable for installation, along withthe minimum venting kit available. The venting
system must be comprised of the appropriate
venting components as specified.

APPROVED VENTING SYSTEMCOMPONENTS(The following are components that are available,
but not necessary for all installations)
90 0 Elbow
45 0 Elbow
6" Straight9" Straight (Simpson only)

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Tudor Model #8120

6"straight
Termination
Cap

14" snorkel
wall thimble
wall thimble cover (opt
6"straight

When installingthe wall passthrough you
must add theinsulation
blanketprovided.

Wall thimble
Wall thimble cover (option

Wallpass
throughinsulation
blanket(REQUIRED)

23-1/2" If installed
without the base
Figure 7: Components for a typical snorkel
installation

Figure 8: Components for a minimum horizontal
vent configuration

INSTALLATION INSTRUCTIONS FOR
THE STANDARD HORIZONTALTERMINATION MINIMUM VENTING
KIT

6. Install the horizontal vent termination on theoutside of the wall. Make sure both of theretaining straps extend through interior wall
thimble. Before attaching the vent termination
to the outside of the house, run a bead of nonhardening mastic around its’ outside edges, so
as to make a seal between it and the wall. The
arrow on the end cap should point up.
Secure the cap to the wall with the appropriate
screws.
7. Move the stove and vent pipe into position.
Make sure the 6” vent pipe extends into thehorizontal vent cap a minimum of 1-1/4”). Also
make sure the 6” pipe slides through the blanket
insulation that is tucked inside the wall passthrough thimble.
8. Secure the vent using the straps from thehorizontal vent termination to the interior 6”
pipe with 2 sheet metal screws, keeping thescrews close to the wall thimble as possible.
Bend or cut the excess strapping, so that it is
not visible after the installation is complete.

1. Install the 6” straight over the outer collar.
2. Move the stove and pipe assembly back until the6” straight is flush to the wall. Pull up on thepipe to ensure that there is a ¼” per foot risecoming out of the stove.
3. Draw a circle around the pipe. Use the center ofthis circle as the center point of the 10” x 10”
square wall pass through. Cut and frame thewall pass through.
4. Place the interior wall thimble into the 10” x 10”
wall pass through. Secure it with 4 screws (notprovided). Install the exterior portion of thethimble in similar fashion, overlapping the 2sections.
5. Place the Wall Pass through Insulation Blanket
inside of the wall pass through as described on
page 11.
•

Caution: For buildings with vinyl siding, a vinyl
siding standoff should be installed between thevent cap and the exterior wall.

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Tudor Model #8120

ELECTRICAL CONNECTIONSNOTE: OPEN VALVE DOOR IN THE LOWER FRONT FOR ELECTRICAL AND GAS CONNECTIONS.

THERMOSTAT

lighting, a heater vent from the central heating
system, or a nearby drafty window.

The ON/OFF/T’stat switch or wall mounted
thermostat controls the Tudor. We recommend
installation of the thermostat for more comfortableperformance, however you may still override thethermostat by setting the switch to “ON”. The
thermostat controls the unit by “calling for heat.”
The thermostat turns the unit on when the room iscold, and turns the unit off once the room is warmed
sufficiently. The thermostat is controlled by a 750
millivolt DC two-wire circuit.

Placement of the thermostat on an inside wall rather
than an outside wall is preferable. Do not place thethermostat directly behind or too close to the unit,
otherwise heat from the unit will immediately satisfy
the thermostat and turn the unit off.

THERMOSTAT WIRING
The thermostat should be connected to the Tudor
using no more than 40’ (12 m) of the provided
insulated thermostat wire. The thermostat wire fromthe Tudor to the thermostat can be surface mounted
or routed under the floor, through walls, etc.

REMOTE CONTROL
There are two different optional remote controls
available for the Tudor. Both of the remote controls
are capable of turning the unit on and off. One ofthe optional remotes also allows you to control thetemperature of the stove, (in the same way thethermostat controls the heater), from anywhere in
the vicinity of the unit. If “ON” & “OFF” are the only
controls required, Kit #90-56912 can be used. If you
would like to control the temperature via the remotecontrol, use Kit #90-56914. Installation instructions
are provided with the kits.

Be sure to leave a small coil of additional thermostat
wire behind the Tudor so that the unit can be moved
out of position for servicing and cleaning.
Connect one of the thermostat wires to the gas
control marked TH and the other to the yellow wirecoming from the on/off T’stat switch. When making
these connections, position the thermostat wire sothat it extends towards the wall behind the Tudor,
then towards the thermostat.

THERMOSTAT PLACEMENT
The thermostat should be placed in the same roomor living space as the unit. Typically 5’ (1.5m) off thefloor and away from any influences that may cause
the temperature in the vicinity of the thermostat tobe unrepresentative of the room temperature in
general. Such influences might include strong

At the thermostat, the wires should be connected tothe two connection screws on the back of thethermostat per the instructions received with thethermostat. Take care not to over-tighten theconnection screws and not to damage the internal
parts
of
the
thermostat.

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Tudor Model #8120

WIRING INSTRUCTIONS•CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause
improper and dangerous operation. Verify proper operation after servicing. (Attention: Au moment del’entretien des commandes, étiquetez tous les fils avant le débranchement. Des erreurs de câblage
peuvent entraîun fonctionnement inadequate et dangereux.) The proper location of wire connections isshown in Figure 9.

Wiring Diagram - Tudor
Wiring Color KEY:
Bk
10

20

30 c

W

O

50 60 70 80 90

Hearthstone

G

B

R

Br

YG
50 70 90
10

20

30 c
O

Y

OFF

Bk
V

Bk

V

Y

Bk

Bk

Figure 9 Wiring diagram16

Hearthstone Quality Home Heating Products, Inc.

Tudor Model #8120

Figure 10 Gas control valve

17

Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

GAS SUPPLY &CONNECTIONS•GAS SUPPLY•NOTICE: A qualified technician must
connect the heater to the gas supply andleak test the unit before it is approved foruse. Consult all codes.

•

WARNING: The unit must be installed andconnected in accordance with local codes, or in
the absence of local codes, with the mostcurrent edition of the National Fuel Gas CodeANSI Z223.1 (NFPA 54) or CAN/CGA B149
Installation Code.

•This appliance and its individual shutoff valve must
be disconnected from the gas supply piping system
during any pressure testing of that system at test
pressures in excess of ½ psig. The Tudor must be
isolated from the gas supply piping system byclosing its individual manual shutoff valve during any
pressure testing of the gas supply piping system attest pressures equal to or greater than ½ psig.

GAS PRESSURE ADJUSTMENT
NOTE: A QUALIFIED TECHNICIANMUST PERFORM THIS PROCEDURE!

NFPA Code, and Hearthstone require the use of
a dedicated sediment trap just upstream of theunit. Damage to the valve, or other components
due to the lack of a sediment trap are notcovered by warranty.

Once connected to the gas supply, the supply line
and manifold gas pressures must be tested. The
supply line pressure is tested, to insure it meets theminimum gas supply pressure as listed in theSpecifications for the type of fuel in use (natural gas
or LP), by connecting a manometer to the supply
line and adjusting the incoming pressure if
necessary to meet the required supply line pressure
as listed in specifications. The manifold pressure tap
on the gas control valve, refer to Figure 10 for
location.

GasSupply
Inlet

ToEquipment
Inlet

CAUTION: Check Gas Type!

REFRACTORY PANELINSTALLATION

TeeFitting
3" MIN.
NippleCap

CAUTION: Fragile!
Handle panel set with care.
Always wear gloves and safety goggles whilehandling.
Only the panel set supplied with the Tudor shouldbe placed in the firebox. Do not place any othermaterials in the firebox. If the panel set is damaged
or broken contact your dealer for replacement. It
must be replaced with the same approved
replacement parts. These components affect the
combustion quality and safety of the heater. The
panel set will last a long time; however, they will
break if subjected to rough or improper handling.
Exact positioning of the panel set is required inorder to obtain a pleasing flame pattern and efficient
combustion. Incorrect placement may cause carbon
build-up; excess thermal stress on the panels andstove parts, reduced efficiency, and high levels of

Figure 11 Typical Sediment Trap (Required in all
installations)GAS CONNECTIONS
The gas supply connection is made to the Tudor’sgas control valve in the middle of the lower rear of
the stove, using a 3/8” male NPT fitting. The supply
line should be ½” diameter, or appropriately sized toprovide a sufficient gas supply to meet the
maximum demand of the unit without undue loss ofpressure. We recommend a flexible line to avoid
undue mechanical load on the valve and to easethread alignment, but refer to local codes.

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Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

REMOVAL OF PANEL SET

carbon monoxide. If the panel set does not fit into
the firebox exactly as outlined, contact your dealer
for assistance.

CAUTION: The panels retain heat and can be very
hot! Allow 2 to 3 hours after pilot light is turned off
before handling.

PANEL PLACEMENTCAUTION: Fragile!
Handle panel set with care.
Always wear gloves and safety goggles whilehandling.

To remove the panel set, follow the Installation ofPanel Set instructions in the reverse order.

LOG SET INSTALLATION

1) Remove the cast top of the stove by lifting it
straight up and off the unit.
2) Remove front façade by lifting it up and off thefront.
3) Using a flat tip screwdriver, lift and rotate up thetwo retaining clips on the top of the firebox andremove the glass front.
4) Carefully remove the bubble wrapped panelsfrom the firebox, unwrap and inspect fordamage or missing parts. Contact your dealer ifnecessary.
5) The panels are very fragile – do not force theminto position!
6) Insert the rear panel into the firebox, right edge
first, rotate panel flat against rear wall andlower into place behind the pilot assembly.
Center the panel and push it back as far as
possible.
7) Insert the right panel into the firebox, partiallyinsert the long edge into the groove inside theright side of the firebox opening, raise the panel
about two inches so it will clear the pilot
assembly and rotate it into place against theside wall while seating it in the groove. The
panel will not clear the rear panel if it is notinserted fully into the groove. Slide the panel
down onto its supporting flange.
8) Insert the upper panel into the firebox and place
its lower edge on top of the rear panel. The
right side panel will now hold the top panel up in
position in the firebox.
9) Insert the left panel into the firebox, place it on
the support flange and carefully insert the longedge partially into the groove inside the left sideof the firebox. Rotate the panel into place while
seating it in the groove.
10) Ensure the side and rear panels are firmlyseated, and then move the top panel into its
final position. There should be no large gaps
between the upper and lower panels.

CAUTION: Fragile!
Handle log set with care.
Always wear gloves and safety goggles whilehandling the log set.
Only the Log set supplied with the Tudor should beplaced in the firebox. Do not place any other logs,
wood logs, or other materials in the firebox. If thelog set is damaged or broken contact your dealer for
replacement. It must be replaced with the same
approved replacement parts. These components
affect the combustion quality and safety of theheater. The Log set will last a long time, however,they will break if subjected to rough or improper
handling. Exact positioning of the log set is requiredin order to obtain a pleasing flame pattern andefficient combustion. Incorrect log placement may
cause carbon build-up; excess thermal stress on thelog set and stove parts, reduced efficiency, and highlevels of carbon monoxide. If the log set does not fit
into the firebox exactly as outlined, contact yourdealer for assistance.

LOG SET PLACEMENT
1) If not already so, open the doors on the frontof the unit, and remove the front cast and glass
assembly. To remove the front, grasp bothsides of the front cast facade, and lift upward
and then outward. Set the front aside taking
care not to chip or scratch the enamel. Next,
locate the two rotating clips above the glass.
Rotate the clips out of the “locked” position andtilt the top of the glass outward. Lift the entire
glass assembly up and out.
2) Gently take the logs out of the accessory box
and remove the bubble wrap from the log set.
Be careful not to damage the log set when
unpacking. There are two logs, a Front and a
Rear.
3) Gently place the TEK burner in the firebox.

Take care to avoid damaging the left side19

Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

refractory panel, when inserting the burner.

There are two locator tabs on the left side andone on the right side. Ensure these tabs findthe mating slots in the firebox sides. Wheninstalled it should look like the figure below:

Front log

6) Re-install the glass assembly by lining up thetwo tabs on the bottom of the assembly withthe two slots on the firebox. Slide the lower
portion of the glass assembly into the slots andpush the top in against the firebox. Rotate theclips into the “locked” position. Re-install thefront cast by sliding the upper portion onto thelip of the top and tilting the bottom in flushwith the glass assembly. It should then besnug in place. Make sure the glass assembly isproperly secured to the firebox before turning
the unit on. Be careful not to chip the enamel
when installing the glass assembly or front andtop cast.

TEK Burner

4) Place the Rear Log (1) in the firebox, on theember burner. On the underside of the log
there is a cutout that allows the pilot flame toreach the front burner under the log. Align thelog in the appropriate position. It should sit asshown in the figure below:

Rear log

REMOVAL OF LOG SET
CAUTION: The log set retains heat and can be very
hot! Allow 2 to 3 hours after pilot light is turned off
before handling.
To remove the log set, follow the Installation of Log
Set instructions in the reverse order.
5) Gently place the Front Log (2) in the firebox, on
the TEK Burner. On the top of the TEK Burner
there is a cutout that allows the Front log torest in place. It should sit as shown in the next
figure:20

Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

LIGHTING THE UNIT FOR
THE FIRST TIME•WARNING: If you do not follow these
instructions exactly, a fire or explosion may
result causing property damage, personal injury
or loss of life.

•

CAUTION: Lighting the Tudor for the first timeand adjustments to the unit should be
performed by qualified service personnel.

DO NOT LIGHT PILOT OR TEK
BURNER BY HAND
The standing pilot light on this gas heater is lit byusing a piezoelectric spark generator as described
elsewhere in this manual. Never attempt to light thepilot or main burner by hand with a match or lighter.
If, after repeated attempts, the pilot light fails tolight, discontinue operation; turn off the gas at thegas control valve, and immediately contact qualified
service personnel for assistance.

PREPARE FOR LIGHTINGThis appliance is only for use with the type(s) of gas
indicated on the rating plate. This appliance is notconvertible for use with other gases, unless acertified kit is used.

Prepare for the lighting procedure by adjusting thethermostat (if equipped) to its lowest setting or OFF
position. If the gas control knob is not in the OFF
position, turn the knob fully clockwise to OFF.
Locate the variable output control knob and turn it
fully clockwise to the highest setting.

Cet appareil doit être atilisé uniquement avec les
types de gas indiqués sur la plaque signalétique. Ne
pas l’utiliser avec d’autres gas sauf si un kited
conversion certifié est installé.

Prior to lighting the unit for the first time, wait 5
minutes to allow any residual gas within the unit todissipate. Smell all around the appliance area forgas. Be sure to smell next to the floor because somegases are heavier than air and will settle on thefloor. If you do not smell gas after this five-minuteperiod, proceed with the lighting procedure. If you
do smell gas, DO NOT proceed with the lighting
procedure. Instead, immediately refer to theWhat To Do If You Smell Gas Warning, on the
cover of this manual.

SMOKE AND FUMES WARNING
When lit for the first time, the Tudor will emit somesmoke and fumes. This is normal “off-gassing” ofthe paints and oils used in the manufacturing andassembly of the unit. Open windows to vent theroom if necessary. The off gassing and fumes willsubside after the first 10 to 20 minutes of operation.

ODORS AND IMPURITIES•A heater of this type may produce odors during
heater operation due to impurities that may exist in
the immediate area. Sources of impurities can becleaning solvents, paint solvents, cigarettes, candles,
smoke, pet hair, dust, adhesives, new carpet, and/or
textiles. Such odors will dissipate. However, opening
a window or otherwise providing additional
ventilation to the area can alleviate the condition. If
any odor persists, contact your dealer or an
authorized service technician.

WARNING: The valve control has an interlock
device. After shutting off all gas flow, the pilot
burner cannot be relit until the thermocouple
has cooled, allowing the electromagnet to bereleased (approx. 60 seconds). The gas control
knob is designed to operate by hand. Do not use
any tools during this operation. Damaged knobs
may result in serious injury.

INITIAL ADJUSTMENTS
Once the Tudor has been set in place, connected
and assembled as described in the “Clearances To
Combustibles”,“Venting
Components&
Configurations,” “Electrical Connections”, and “GasSupply and Connections” sections of this manual,
the unit is almost ready to be lit for the first time.
The manufacturer tests each unit prior to shipment,so ignition should take place without failure.
However, a number of small adjustments may be

PILOT LIGHT WARNING
The Tudor has a piezoelectric spark igniter (the red
push button located next to the gas control valve
behind the valve access door), which ignites thepilot light by means of a spark at the pilot lightassembly. Do not attempt to light the unit with amatch or by any means other than the piezoelectric
spark.

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TUDOR 8120 Gas-Fired Direct-Vent

necessary to compensate for variations in gas
pressure, altitude, and other factors particular toeach installation.

VARIABLE OUTPUT CONTROLThe gas control valve is equipped with a variable
output control. This control varies the rate of heatproduced by the unit by varying the gas pressure to
the TEK Burner. A combination of heat output andthe thermostat setting affect the length of the burncycle. If your stove turns on and off too often, try,first, reducing the burn cycle by turning the HI/LOW
knob, on the control valve, to a lower setting. Using
the variable output control, the heat output of theunit can be reduced for mild fall and spring months,
or maximized for the colder winter months. Thisadjustment can be made, by the homeowner, as
necessary by turning the variable output control
knob to “HI”, “LO” or any setting in between.

•

If knob does not pop out when released,
stop, shut off the gas supply to the heaterand immediately call a qualified service
technician or gas supplier.

•If the pilot will not stay lit after several tries,
turn the gas control knob “OFF” and call aqualified service technician or gas supplier.

7. After the pilot lights, turn gas control knob
counter-clockwise to “ON”.
8. If the ON/OFF/T’stat switch is set to “ON”, thestove should now be lit. If the thermostat (orremote) has been installed, set the ON/OFF/T’stat switch to “T’stat” and turn the thermostat(or remote) to “ON”. Then set the desired
temperature.
9. Shut the gas control valve access door.
10. Plug in the fan accessory, if so equipped.
11. If T’stat was selected, set thermostat to “ON”
and set desired temperature setting. Normally, if
T’stat position was selected, the main burner iscycled on and off by the thermostat or the“on/off” switch located on the bottom of thethermostat body.

LIGHTING INSTRUCTIONSNOTE: The gas control knobs and the piezo igniter
are located behind the control valve access door,
under the front of the unit.
1. STOP! Read the What To Do If You Smell Gas!
Warning (on the cover of this manual).
2. Set the on/off/T’stat switch or thermostat to the“OFF” position.
3. Push in and turn gas control knob clockwise to“OFF”. (If not previously lit, the knob should be

NOTE: When pressing/clicking the piezoelectric
spark ignition button to light the pilot, watch
through the glass (front) of the unit. Click the igniterbutton until a flame is visible at the pilot. Once thepilot is lit, continue to press on the gas control knob
for another 20 seconds, then release. Ascertain thatthe pilot is still lit by looking through the front door.
If lit, then turn the gas control knob fully counterclockwise to the “ON” position. If the pilot fails tolight, or if it went out due to a premature release of
the gas control knob while depressed in the “PILOT”
position, wait 60 seconds for the Interlock torelease. Then repeat the lighting process as
described in this section of the manual.

in this position.)

4. Wait (5) five minutes to clear out any gas. If
you then smell gas, STOP! Smell all around theappliance area for gas. Be sure to smell next to
the floor because some gases are heavier than
air and will settle on the floor. If you smell gas
immediately follow the What To Do If You
Smell Gas! warning on the cover of thisManual. If you do not smell gas, proceed to thenext step.
5. Turn gas control knob counter-clockwise to“PILOT”.
6. Push in control knob all the way and hold in.
Immediately light the pilot with the gas lighter(push in and “click” the piezoelectric spark
igniter button several times until lit). Continue tohold the control knob in for about 20 seconds
after the pilot is lit. Release the knob and it will
pop back out. Pilot should remain lit. If the pilot
goes out, repeat the operation.

Once the pilot has been lit, the gas control knob has
been turned to the “ON” position, and the
ON/OFF/T’stat switch has been turned to “ON”, themain burner should light immediately. If you would
like to use the thermostat and it has been installed,switch the ON/OFF/T’stat switch to thermostat. Turnthe thermostat to "ON" and set it to a higher
position so that it "calls" for heat in order to light themain burner (i.e. turns the unit on). Note that thethermostat controls the on/off cycling of the mainburner, but the pilot remains lit regardless of thethermostat setting. The only way to turn the pilot off

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TUDOR 8120 Gas-Fired Direct-Vent

is to turn the gas control knob fully clockwise to the“OFF” position.

adjustment of this unit unless technically qualified to
do so.

TO TURN OFF GAS TO APPLIANCE

AIR SHUTTER ADJUSTMENTS

1. Set the thermostat to the “OFF” positionor turn the ON/OFF/T-STAT switch to
the “OFF” position.
2. If shutting the unit off for the nonheating season, turn the gas control
knob fully clockwise to the “OFF”
position. Do not force the knob to turn.

The air shutter adjuster, located under the valve
access door, in the lower front of the unit, isadjustable while the stove is burning. Use a 5/16”
wrench to loosen the air shutter locking nut
while holding the screw prior to lighting theunit. This nut will get very hot during operation andwill be difficult to loosen. Turn the screw in to close
the shutter or out to open it. Use only metal tools
for this adjustment. When the burner starts to rise
while turning the screw in the shutter is fully closed.
Stop turning the screw in. When the flame patternis correct, tighten the locking nut without turning
the screw. The air shutter is factory set and only aqualified gas technician should make adjustments.

AIR SHUTTER
The air shutter is used to regulate the air-to-gas
combustion mixture, which in turn influences thesize and color of the flames. The air shutter ispositioned in the general location needed for thetype of gas being used, however, if the unit is notburning as well as it should, then the air shutter may
need adjusting. The air shutter may needadjustment once the unit has been installed tocompensate for variations in supply line pressure,restriction plate position, altitude, gas typeconversions, and other variables.

Note: Very little movement is needed to
substantially change the burn and flame patterns.
Some conditions cannot be corrected through air
shutter adjustment; an adjustment must be made to
the gas supply pressure. Supply line/manifold gasline pressure adjustments must be performed byqualified service personnel. Do not attempt tocomplete any part of the installation or adjustmentof this unit unless technically qualified to do so.

To determine if the air shutter needs adjustment, itis necessary to view the flame pattern with thevariable output control knob at its highest setting.
Allow the unit to operate for at least 10 minutes toallow the entire unit to reach temperature, and forthe flame pattern to stabilize. Generally, the moreair (open shutter) in the mixture, the bluer theflame. Less air (closed shutter) results in a moreyellow flame, but too little air will result inincomplete combustion, low efficiency and a dirty
burn. There are two simple guidelines to aid indetermining the correct flame pattern:

PILOT ADJUSTMENT
The pilot light is preset by the manufacturer andshould not need adjustment. The pilot light flame
should be large enough to engulf the thermopile andthermocouple located next to the pilot, but not solarge as to create excessive noise or consume
excessive gas. (Refer to figure 10) However, it canbe adjusted by means of the pilot light adjustment
screw located on the gas control valve. Open thevalve door to access the pilot adjustment screw.
Note that the pilot flame must engulf the thermopile
so that the thermopile can generate sufficient millivoltage (325 to 500-mv) to power the gas control
valve. The flame on the pilot should look like Figure
12. Controlling the Tudor by the wall-mounted
thermostat may become erratic, nonexistent, or theunit may go out, if the pilot flame is too small or
misdirected away from the thermopile.

1. If the flame at the base of the logs iscompletely blue, the air shutter may be
open too far;
2. If the flame is dirty or licks the top of thestove, the air shutter may be closed too far.
Some conditions cannot be corrected through air
shutter adjustment; an adjustment must be made to
the gas supply pressure or by changing the
restriction plate location. Qualified service personnel
must perform supply line/manifold gas line pressureadjustments and restrictor plate adjustments. Do not
attempt to complete any part of the installation or23

Hearthstone Quality Home Heating Products, Inc.

PILOT
FLAME

TUDOR 8120 Gas-Fired Direct-Vent

PILOT CLIP

THERMOPILE

IGNITERTHERMOCOUPLE

Figure 12: Pilot assembly

Figure 13: Typical flame appearance•
WARNING
The control has an interlock device. If the stove has beenlit, it will not relight immediately. After shutting off all gas
flow, the pilot burner cannot be relit until thethermocouple has cooled, allowing the electromagnet tobe released (Approx. 60 sec.). The gas control knob isdesigned to operate by hand. Do not use any tools during
this operation.

ROUTINE MAINTENANCE
AND CARE
The Tudor requires minimal routine maintenanceand care. It should always be cool and off whenbeing cleaned, or serviced. Once a year, the unit,
and venting system should be inspected by qualified
service personnel to insure that they are clean, freeof obstruction, safe, and in good working order. If
service or maintenance is required, qualified service
personnel should perform it.

BURNER FLAME APPEARANCE
Once the unit is lit, observe the flame pattern andadjust as necessary. Also, a periodic visual check of
the burner flame should be performed. The burner
flames can be adjusted by means of the air shutter.
To determine if the burner flame needs adjustment,
it is necessary to view the flame pattern with thevariable output control knob at its highest setting(turn fully clockwise). Allow the unit to operate for10 minutes enabling the entire unit to reachtemperature and for the flame pattern to stabilize.
The flame pattern should be similar to the one
shown in Figure 13. There are several guidelines toaid in determining if the flame pattern is correct:•

WARNING: Do not substitute materials. For
replacement parts, or for information about parts orservice, contact your local HearthStone dealer.

CLEANING•WARNING: Do not clean the unit whenhot.
The unit should receive regular cleaning on, under,
and around the stove to prevent the buildup of dust
and lint. The exterior surfaces of the unit can becleaned using soap, water, and a soft cloth. Do not
use abrasive or chemical cleaners and take care notto scratch the glass or enamel finish (if so equipped)
when cleaning the unit. The use of chemical wax
based cleaners or polishes are not recommended
due to the potential for discoloration of the stones,
castings or enamel when the residue of the cleanersor polishes are exposed to heat. Excessive buildup ofdust, spider webs, or room air contamination may
cause odors when the stove is hot.

1. The flame should not be dirty, smoky, sooty, or
lick the top of the stove.
2. The flame should not rise off the TEK burner;
this is called “lifting”.
3. Flames should not impinge heavily on the log
set. They should “fit” through the pre-formed
spaces designed in the log set.

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Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

FIREBOX, PILOT, & BURNERASSEMBLY

Hearthstone Dealer. Protect your hands with work
gloves, and wash up later.
1. Allow the Tudor to cool completely.
2. Remove the front cast and glass frame as
described in the Log Placement section.
3. Using a 1/8” drill bit drill out the rivet in the top
center of the glass frame. This will allow theglass to free up from the steel.
4. Remove the existing gasket by grasping one end
and pulling firmly. Clean the remaining adhesiveon the glass off with warm soapy water. Let dry.
5. Determine the correct length of the appropriatesized gasket by wrapping it around in the glass.
Allow an extra 1 to 2” (25-50mm), and mark the
spot to be cut.
6. Cut the gasket at the marked spot with a utility
knife.
7. Starting at one end, pull the paper off the backof the gasket and center the gasket over theglass. Continue around the glass until you meetup where you started. Do not overlap the gasket
ends or leave ends with ragged edges.
8. Firmly and evenly, press the gasket to seat it in
its channel.
9. Sandwich the glass within the glass frame andglass gasket clip.
10. Using a 1/8”x1/8” rivet, reattach the glass
gasket clip to the glass frame

The firebox requires periodic cleaning to prevent theaccumulation of dust, lint, and other debris. To clean
the firebox, set the thermostat to the “OFF” position,and turn off the gas at the gas control valve. Whenthe unit is cool, open the front door, and remove thefront cast and glass assembly. Carefully remove thedecorative log set, taking care not to damage thelogs, refractory panels, or chip the enamel cast iron.
Clean the firebox, refractory panels, and TEK burner,and carefully vacuum the entire surface of the log
set. Thoroughly vacuum the ports (holes) along the
top of the TEK burner, and the pilot assembly.
With the decorative logs out of the firebox, re-install
the glass assembly and front cast. Briefly light theunit according to the lighting instructions describedon page 22. Check to insure a proper flame isburning from each burner port. The pilot flame
should be large enough to engulf the thermopile andthermocouple as shown in Figure 12.
•

NOTE: Do not operate the unit for more than 12 minutes without the log set in place. Turn theunit off by setting the thermostat to “OFF”, andturning the gas control valve off. Allow the unit
to cool.

Check and clean any burner ports that are notburning, or not burning properly. Clean burner ports
using a soft brush or vacuum cleaner. If the pilot
flame height needs adjustment, it should be
adjusted by qualified service personnel as describedon page 23.

GLASS CLEANING
As fuel gas may contain some impurities; it will benecessary to clean the inside of the glass
occasionally. Do not use abrasive cleaners.
Scratching the glass will weaken the integrity of theglass. Do not clean the glass when hot! Allow
the glass to cool and apply a mild window cleaning
fluid. Special gas appliance window cleaner isavailable from your local HearthStone dealer.

Complete the cleaning procedure by carefully placing
the log set within the firebox as described on page
19. Re-install the glass assembly and front cast.
Turn on the gas, light the unit and check for proper
operation. Flame patterns should look similar to theflames in Figure 13. Regularly check to insure thearea around the Tudor is kept free from combustible
materials, gasoline, and other flammable vapors andliquids. Check that the flow of combustion andventilation air is not obstructed.

•

WARNING: Do not operate this appliance with theglass panel removed, cracked, or broken. Do not
subject the door to abuse, such as striking or
slamming shut. Replacement of the glass panel
should be done by a licensed or qualified service
person.

VENTINGREPLACING THE GLASS GASKETThe venting system should receive a periodic
examination by a qualified agency. If the vent-air
system is disassembled for any reason, re-install per
the instructions provided in the venting section ofthis manual, being sure to reassemble and reseal
the venting properly.

Your Tudor uses a 3/4” tape-style fiberglass gasket
to make a tight seal between the doorframe and thefirebox. In time, the gasket can become brittle andcompressed and should be replaced. New gasket
material is available from your Authorized25

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TUDOR 8120 Gas-Fired Direct-Vent

PARTS LISTSPart #
CAST
2110-205
2110-210
2110-2202110-250
2110-255
2110-260
2110-265
2110-268
2110-275
2110-277
2110-280

Part Name

Part #

Tudor feet
Tudor base
Tudor front, lower control door
Tudor side, left
Tudor side, right
Tudor door, left
Tudor door, right
Tudor façade
Tudor base, heat exchanger
Tudor heat exchanger
Tudor top

STEEL
5120-001
knob
5120-005
Door Hinge Left Assembly
5120-006
Door Hinge right Assembly
5120-010
Valve Bracket
5120-017
Shutter, Primary air plenum
5120-019
Primary air plenum
5120-020
Pilot Shield
5120-027
hinge angle control door
5120-028
front casting hinge
5120-030
front sheet metal Stone ret door
5120-032
Control panel
5120-038
knob extension, front door
5120-041
lower baffler support, LEFT
5120-042
lower baffler support, RIGHT
5120-050
firebox
5120-055
Glass retention frame
5120-057
heat shield , rear
5120-062
side stone clip right
5120-064
side stone clip left
5120-066
magnet support bracket
5120-070
air inlet chamber
5120-076
Restrictor
5120-078
Restrictor Indicator
5120-080
Glass retention clips
5120-082
Glass plate clip
5120-085
façade retention clip
5120-092
heat shield, top
GAS COMPONENTS
7200-453
orifice NG #53
7210-008
fitting 3/8"NPTx3/8" comp 90deg
IGNITOR:MILLIVOLT
7210-103
7211-003
fitting 3/8"COMP x 1/4"NPT straight
7211-053
Gas manifold
7211-131
pilot orifice NG
7211-300
VALVE
7211-370
3 way pilot SIT
7211-407
SIT 1" knob extention ON/OFF
7211-404
SIT 1” knob extension HI/LO
7211-027
GAS LINE 3/8" X 6"
CONVERSION KIT
7200-463
ORIFICE LP #63
7211-136
ORIFICE: PILOT,LP,.35mm,
7211-307
REGULATOR: VALVE,LP,SIT

Part Name

7211-537
7211-538

rear log
front log

ELECTRICAL
7000-014
7000-031
7000-200

Thermostat wire 40'
HARNESS: WIRE,ON/OFF
3 way switch - ON/OFF/T-stat

MISC
3030-044
3300-334
4700-0795
3160-152
3160-155
3160-157
3160-080
3160-121
3160-123
3160-122
5701-0923TU
3120-126

Glass (17.7" x 10.8")
Plate for 3 way switch - ON OFF Tstat
Magnet, round
Gasket: Pilot
Gasket; Exhaust starter collar
Gasket; Inlet starter collar
GASKET: TAPE,3/4" x 1/16"
Heat exchanger base gasket
Gasket: Burner
Heat exchanger gasket
COLLAR: INLET/EXIT,4"x6-5/8",TUDOR
Blanket Insulation 1” x 6.5” x 29”

CURIO-All cast
2110-296
2110-292
2110-294
3120-124
5120-053
5120-054
4500-3436

panel, cast; side or front, upper
panel, cast;front, lower
panel, cast; side, lower
ceramic heatshield: front door
CAST RETENTION, LEFT DOORCAST RETENTION, RIGHT DOOR
10-24 x3/8 Screw (8)HEIRLOOM-Stone
Stone set
(1141-233 Soapstone)(1153-233 Aut.Brown)
1141-232
stone door/side Pol. soapstone
1141-231
stone front Pol. soapstone
1141-230
stone side sm Pol. soapstone
3160-120
Front door heat shield
5120-051
STONE RETENTION, FRONT DOOR
4500-3436
10-24 x3/8 Screw (8)KEEPSAKE-Grill+Cast
2110-296
panel, cast; side or front, upper
2110-292
panel, cast;front, lower
2110-294
panel, cast; side, lower
2110-298
grille, front door
5120-052
grille retention front door

91-68200 Tile Insulation Kit –This kit isrequired to lower surface temps and to retain thetiles you have purchased.
•

WARNING: DO NOT SUBSTITUTE MATERIALS. FOR REPLACEMENTPARTS, OR FOR INFORMATION ABOUT PARTS OR SERVICE, CONTACTYOUR AUTHORIZED HEARTHSTONE RETAILER. FOR THE NAME OF
THE AUTHORIZED RETAILER NEAREST TO YOU, VISIT OUR WEBSITE
WWW.HEARTHSTONESTOVES.COM, OR WRITE:Hearthstone Quality Home Heating Products, Inc.
317 Stafford Ave.
Morrisville, Vermont 05661-8695
E-Mail: inquiry@hearthstonestoves.com

TEK BURNER (PYROTEK)Refractory liner interior panel set
3120-140
interior top
3120-141
interior left
3120-142
interior right3120-143
interior rear
3120-125
heatshield: top
7211-536
Ember bed

26

Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

TROUBLESHOOTING
Symptom

Possible Cause

Corrective Action

1. Pilot will not light.

A. Insufficient gas pressure, air in A. Using the piezo sparker, try to light the pilot. If it
the pilot line, or dirty or kinked
will not light, check the inlet gas pressure.
gas line.
B. Clean or replace the pilot assembly.
B. Pilot orifice plugged.
C. If a match lights a pilot, check the electrode gap
C. Defective or misaligned
and location. Should be a 1/8" gap in the flame area.
electrode at pilot.
D. Check for a good connection between igniter and
D. Defective igniter.
electrode. Check wire insulation. If properly connected
and no spark, replace igniter.
E. After sitting for "off" season(summer), pilot assembly may be E. Clean or replace the pilot assembly.
dirty.

2. Pilot will not stay lit A. Low or too high gas pressure
after carefully following
B. Faulty connections.
lighting instructions.
C. Defective thermocouple.
D. Pilot dirty or plugged.

A. Check for proper inlet pressure for the gas being
used.
B. Measure voltage between valve body and solder
connection on the rear of the valve (where the blue
wire connects). It should be no less than 7 mV.
C1. Ensure that the thermocouple connection at thegas valve is tight.
C2. Check thermocouple output using milli-volt meter.
Disconnect from valve and read voltage across wire
ends. If the reading is less than 15 mV, replace thepilot assembly.
C3. If burning NG, check pilot flame to see that it isimpinging on the top of the thermocouple. Clean or
replace pilot for maximum flame impingement.
D. Clean or replace the pilot assembly.

27

Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

TROUBLESHOOTING
Symptom

Possible Cause

Corrective Action

3. Pilot burning, no gas A. Thermostat switch or wires
to main burner, valve defective.
knob in the "ON"B. Thermopile may not be
position, thermostat
generating sufficient voltage.
and/or on/off/t'statswitch in the "ON"C. Plugged burner orifice.
position.

A. Check thermostat/wiring for proper connections.
Place jumper wire across terminals at thermostat. If
burner comes on, replace defective thermostat. If not
OK, place jumper across thermostat wires at gas
valve. If burner comes on, tighten connections, or
replace faulty wires.
B. Check thermopile output, using a milli-volt meter.
Take the readings across generator terminals of thegas valve. (TPTH and TP). Milli-volt reading should begreater than 325 mV. If not, replace the pilot
assembly. If the meter reading is OK, but the burner
does not come on, replace the gas valve.
C. Remove and check burner orifice, clean or replace.
Note: do not use any metal cleaning device, as thismay damage the orifice.

4. Pilot and burnercome on, but go out
after some warm-up.

A. Inconsistent or insufficient
flame on thermopile.

A. Adjust pilot flame size and assure that the flame is
aimed directly at the thermopile.

B. Insufficient gas pressure.

B. Check line pressure to ensure that the correct inlet
pressure is present for the type of gas being used. If
propane pressure is inconsistent, check for water
condensation at the regulator.

C. Excessive draft.

C. Check Restriction settings per this manual.
5. Frequent pilot outage A. Pilot flame may be too low or A. Clean and/or adjust the pilot flame for maximum
problem.
blowing, (high), causing the pilot impingement on the thermopile and thermocouple.
safety to drop out.
B. Check Restriction settings per this manual.
B. Excessive draft
6. Glass fogs
A. A normal result of gas
A. After the heater has warmed up, the glass should
combustion.
clear.
7. Blue Flames
A. A normal result during the first A. Flames should begin to turn more yellowish after
20 minutes.
20 minutes of burning.
B. If the blue color stays; adjust the air shutter for aproper burn.

28

Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

TROUBLESHOOTING
Symptom

Possible Cause

Corrective Action

8. Floating flames, lazy A. Potentially dangerous
ill-defined, quiet flames, incomplete combustion due towhich roll around,incorrect air to fuel ratio (lack ofsometimes completely combustion air or excessive fueloff of the port,delivery I.e. excessive gas
sometimes with overly, pressure, overrating ofyellow tips. Possible
appliance).
sooting. Usually
B. Incorrect air intake/exhaust
accompanied by theflow system. Causes may be:odor of aldehydes.
B1. Blocked burner.
B2. Blocked primary air
B3. Blocked secondary air inlets

A. Check the appliance input rate and reduce ifnecessary. The air intake/exhaust flow system may be
too restrictive or blocked (the rate at which theexhaust leaves [draft] determines the rate at which
the combustion air is delivered). Poor draft results ininsufficient air delivery or a restricted exhaust. Correct
air intake/exhaust flow system.
B1. Clear ports.
B2. Clear obstructions.
B3. Clear obstructions.
C. If gas pressures are correct and the flames stay thesame, adjust the air shutter for a proper burn.

9. Burner flashback. Air- A. Excessive primary air.
gas mixture ignites
inside the burner near B. Burner input underrated.
the orifice, usuallycreating a roaring noise C. Valve leak if flashback occurs
with burner valve in off position.
like a blowtorch. The
problem is an
imbalance of gas flow D. Improper gas pipe size.
velocity and burning
speed pattern.

A. Adjust the air shutter for a proper burn.

10. Delayed ignition
A. Incorrect air-to-fuel ratio.
(makes a sudden"whoosh" noise as the A1. Primary air incorrect.
burner lights). This is abuildup of gas prior to A2. Burner ports plugged.
ignition. This is moreprevalent with propane B. Improper log placement.
(LP) fuel.

A1. Adjust the air shutter for a proper burn.

B. Check input rate. Check input pressure using a
manometer. Confirm correct gas pressure at housemeter or tank (call gas company). Confirm burner
orifice size.
C. Replace valve. If above corrections do not eliminate
flashback, replace burner.
D. Correct plumbing.

A2. Open ports to allow for proper travel of flames.
B. Reposition logs to eliminate interference with flame
travel.

29

Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

RATING LABELMODEL # 8120SERIAL #MODEL NAME: TUDOR DIRECT VENT GAS FIRED HEATER
LISTED: GAS FIRED DIRECT VENT HEATERTESTED TO: ANSI Z21.88-2002 CSA 2.33-M02, CAN/CGA-2.17-M91

CERTIFIED FOR CANADA/HOMOLOGUE POUR LE CANADAALSO FOR MOBILE HOME INSTALLATIONCAUTION: DO NOT OPERATE WITH GLASS REMOVED, CRACKED, OR BROKEN.
Replacement on the panel should be done by a licensed or qualified service person.
CAUTIONNER: N’opère l’appareil avec le verra enlève, craque ou casse. Le
remplacement du panneau devrait être fait par une personne de service qualifié ou autorisé.

FUEL TYPE:INPUT RATING (Btu/hr) 0-2000 ft
ORIFICE SIZE (DMS) 0-2000 ft
MANIFOLD PRESSURE - LO (in. W.c./kpa)
MANIFOLD PRESSURE - HI (in. W.c./kpa)
MINIMUM INLET PRESSURE (in.w.c./kpa)
MINIMUM INPUT RATING (btu/hr) 0/2000 ft
MAXIMUM OUTPUT (btu/hr) 0-2000 ft

This appliance must be installed in accordance with the local
codes, if any, if not; follow the National Fuel Gas Code, ANSI
Z223.1 or Canadian Installation Codes, CAN/CGA B149. (Installer
l'appareil selon les codes ou ré
glements locaux, ou, en l'absence de tels réglements, selon les
Codes d'installation CAN/CGA-B149.)

NGLP
11,500 11,200
53
63
1.6/0.42 6.4/1.59
3.5/1.15 10.0/2.48
5.0/1.24 11.0/2.88
7,000
8,500
7652
7494

WARNING: Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage. Refer to theowner's information manual provided with this appliance. For
assistance or additional information consult a qualified installer,
service agency or the gas supplier. (L'AVERTISSEMENT:
L'installation inconvenante, ajustement, modification, service ou
entretien peut causer le dommages de propriété ou blessure.
Référer au manuel d'information de propriétaire fourni cet appareil.
Pour l'assistance ou information supplémentaire consulte unqualifiée installeur, agence de service ou le fournisseur de gaz.)

MINIMUM CLEARANCES TO COMBUSTIBLES
0” / 0 mm
8” / 204 mm
1” / 26 mm

UNIT TO REAR WALL
UNIT TO SIDE WALLSCORNER

There are two different remote controls (kit #90-56912 & kit #90-56914)
available through HearthStone or your local HearthStone dealer.

This appliance is only for use with the type of gas indicated on this rating plate and may be installed in an aftermarket,
permanently located, manufactured (mobile) home where not prohibited by local codes. See owner’s manual for details. Thisappliance is not convertible for use with other gases, unless a certified kit is used. If the vent air intake system isdisassembled for any reason, reinstall per the instructions provided with the initial instructions. This vented gas fireplace
heater is not for use with air filters. This appliance must be properly connected to a venting system in accordance with the
manufacturer’s installation instructions.
VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUEL.
MANUFACTURED BY: HearthStone, MORRISVILLE, VERMONT 05661
Date of Manufacture
2004

2005

2006

Jan

Feb

Mar

Apr

May

Jun

Jul

MADE IN USA

DO NOT REMOVE OR COVER THIS LABEL

30

Aug

Sep

Oct

Nov

Dec

3300-579

Hearthstone Quality Home Heating Products, Inc.

TUDOR 8120 Gas-Fired Direct-Vent

Hearthstone Gas-Fired Stove And Insert

LIMITED WARRANTIESThese warranties give you specific legal rights. You may also have other rights that vary from State toState.
HearthStone Quality Home Heating Products, Inc. (HearthStone) warrants to the original purchaser only
(the “Original Purchaser”) the new gas-fired stove/insert manufactured by HearthStone and purchased by the
Original Purchaser (referred to as the “Stove” for simplicity) against any of the occurrences listed in thisdocument that result from defects in material or workmanship. All obligations of HearthStone under thisdocument commence on the date the Original Purchaser purchases the Stove (the “Purchase Date”).
LIMITED LIFETIME WARRANTYHearthStone warrants the following parts of the Stove against the following occurrences that result from defects
in material and workmanship:• All cast iron parts, including the cast iron heat exchanger – against breakage, cracking or burn-through.
• All stones – against cracking or breakage due to thermal stress, excluding surface and hairline cracks andscratches that do not affect the operation or safety of the Stove.
• Glass – against breakage due to thermal shock.
LIMITED FIVE-YEAR WARRANTYHearthStone warrants the following parts of the Stove against the following occurrences that result from defects
in material and workmanship:• Firebox and firebox baffle – against breakage, cracking or burn-through.
• Convective heat exchanger – against breakage, cracking or burn-through.
• Burners, air shutters and orifices – against breakage, cracking or burn-through.
• TEK logs and embers – against breakage, cracking or burn-through.
This warranty expires on the fifth (5th) anniversary of the Purchase Date.
LIMITED THREE-YEAR WARRANTYHearthStone warrants the following parts of the Stove against the following occurrences that result from defects
in material and workmanship:• Gas train, including gas valve, millivolt wiring, spill switch, pilot assembly, thermopile, thermocouple, piezo
igniter, and, if the Stove is a vent-free model, ODS system – against breakage or malfunction.
This warranty expires on the third (3rd) anniversary of the Purchase Date.
LIMITED ONE-YEAR WARRANTYHearthStone warrants the following parts of the Stove against the following occurrences that result from defects
in material and workmanship:• Enamel Finish – against peeling or fading, excluding chipping, mechanical abrasion, chemical abrasion or
crazing.
• Gaskets and sealants – against breakage or deterioration.
• Accessories and electrical components such as blowers, switches and thermo discs, excluding venting
components, hearth components, electrical components and other components or accessories used inconjunction with the installation of the Stove not manufactured, or supplied by HearthStone – against
breakage or malfunction.
This warranty expires on the first (1st) anniversary of the Purchase Date.
EXCLUSIONS
The warranties contained in this document do not cover, nor is HearthStone responsible for:
1. Damage resulting from installation or operation of the Stove in a manner contrary to the owner’s
manual.

31

2. Damage or non-performance resulting from faulty or incomplete setup, installation and start-up or
mishandling, abuse, or misuse of the Stove, including but not limited to over-firing.
3. Damage resulting from installation, modification, alteration, repair or service of the Stove by any party
other than HearthStone or an authorized HearthStone dealer (a “Dealer”).
4. Damage due to water or due to installation of the Stove in a damp or high condensation area.
5. Damage due to installation of the Stove in an atmosphere contaminated by damaging chemicals,
including but not limited to chlorine, fluorine or salts.
6. Scratches on glass, enameled surfaces or stones due to mechanical abrasion.
7. Standard wear and tear of the Stove resulting from normal usage over time.
8. Damage, operational-related problems, or inadequate performance caused by site, installation orenvironmental conditions beyond HearthStone’s control, including but not limited to nearby trees,
rooftops, buildings, wind, hills, mountains, inadequate or excessive venting, insufficient make up air, or
negative air pressure whether or not caused by mechanical systems such as furnaces, exhaust fans,clothes dryers, etc.
9. A defect in any part of the Stove if the Original Purchaser fails to comply with HearthStone’s or a
Dealer’s request to ship the part or the Stove to HearthStone or a Dealer, as the case may be.
THE WARRANTIES CONTAINED IN THIS DOCUMENT ARE EXCLUSIVE AND ARE GIVEN BY HEARTHSTONE AND
ACCEPTED BY THE ORIGINAL PURCHASER IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND ANY
OBLIGATIONS, LIABILITIES, RIGHTS, CLAIMS, OR REMEDIES IN CONTRACT OR TORT, WHETHER OR NOT
ARISING FROM HEARTHSTONE’S NEGLIGENCE, ACTUAL OR IMPUTED. ALL IMPLIED WARRANTIES,INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
GIVEN ONLY TO THE EXTENT REQUIRED BY FEDERAL OR STATE LAW. EXCEPT AS OTHERWISE REQUIREDBY STATE LAW, UPON THE EXPIRATION OF THE EXPRESS LIMITED WARRANTIES CONTAINED HEREIN, NO
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL APPLY TO THE SUBJECT STOVE. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
THE WARRANTIES CONTAINED IN THIS DOCUMENT EXTEND ONLY TO THE ORIGINAL PURCHASER OF THE
STOVE WARRANTED HEREUNDER. THEY DO NOT EXTEND TO ANY SUBSEQUENT OWNERS.
UNDER NO CIRCUMSTANCES SHALL HEARTHSTONE BE LIABLE TO THE ORIGINAL PURCHASER OR ANY OTHERPERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGE
TO PROPERTY OR PERSONAL INJURIES, WHETHER ARISING OUT OF BREACH OF WARRANTY, TORT, OR
OTHERWISE, EVEN IF HEARTHSTONE HAS BEEN APPRAISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.

Qualifying For Warranty Coverage
To obtain performance of any obligation under this document, the Original Purchaser must, within theapplicable warranty time period, contact their dealer, or HearthStone, at the address listed in the Warranty
Registration section below for instructions regarding the return of defective parts for repair, the return of the
Woodstove for repair, or a Dealer service call. The Original Purchaser should refer to the Dealer network searchengine contained on HearthStone’s Web site (www.hearthstonestoves.com) to find a HearthStone Dealer
nearest the Original Purchaser’s current location.
REMEDY The remedy for any breach of the foregoing warranties will consist of repair or replacement, at
HearthStone’s option, of any covered defect in the Stove. When the Original Purchaser contacts a Dealer, orHearthStone - the Dealer, or HearthStone as the case may be, will instruct the Original Purchaser to either
return the defective part, or the entire Stove (if needed), with shipping prepaid, to the Dealer, or HearthStone,or allow a Dealer to make a service call at the place where the Stove is located. In the event the Original

32

Purchaser refuses to allow a Dealer to make a service call, HearthStone or a Dealer, as the case may be, will
request that the Original Owner return the defective part, or the entire Stove (if needed), with shipping prepaid,
to HearthStone or a Dealer. Notwithstanding any other provision of this document, the Original
Purchaser shall pay for any travel fees and service charges related to a Dealer’s service call.
Parts: HearthStone will replace defective parts covered by the foregoing warranties at no charge.
Labor: Within the first (1st) year after the Purchase Date, HearthStone will pay for warranty labor performed
by a Dealer at HearthStone’s published labor rates in effect at the time the labor is performed. Thereafter, theOriginal Purchaser is responsible for the cost of labor.
Shipping cost for parts: Within the first ninety (90) days after the Purchase Date, HearthStone will pay forthe shipping of Stove parts covered by any of the foregoing warranties to and from HearthStone or a Dealer, as
the case may be. Thereafter, the Original Purchaser is responsible for all shipping costs related to shipping
Stove parts to and from HearthStone or a Dealer, as the case may be.
Shipping cost for the Stove: Within the first (1st) year after the Purchase Date, if the Original Purchaser is
instructed to return the Stove to HearthStone or a Dealer for repair, HearthStone will pay fifty percent (50%)
and the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping the Stove toand from HearthStone or a Dealer, as the case may be. Thereafter, the Original Purchaser is responsible forone hundred percent (100%) of all of the shipping costs related to shipping the Stove to and from HearthStoneor a Dealer, as the case may be. Notwithstanding any other provision of this document, in no event will
HearthStone pay for any Dealer fees or other fees for pick up or delivery of the Stove returned for repair; theOriginal Purchaser shall be responsible for any such fees.

Warranty Registration
The Original Purchaser may send a completed and signed Warranty Registration Form, which is enclosed in the
Stove warranty packet, to the following address:
HearthStone Quality Home Heating Products, Inc.
Warranty Department
317 Stafford Avenue
Morrisville, VT 05661-8695
NOTE: SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS NOT A CONDITION OF WARRANTY
COVERAGE OR HEARTHSTONE’S PERFORMANCE.

33