USER’S GUIDE

Thermal Printer

RP-B10 SERIES

Read this user’s guide carefully before using the printer.
Keep this user’s guide in a place where it can beaccessed quickly.

Seiko Instruments Inc.

RP-B10 SERIES THERMAL PRINTER USER’S GUIDE
Document Number:First Edition:
Second Edition:
Third Edition:

U00118121502
January 2010
August 2010
May 2011

Copyright 2010, 2011 by Seiko Instruments Inc.
All rights reserved.
The information contained herein is the property of SII and shall not be reproduced in whole or in part without prior written
approval of SII.
SII reserves the right to make changes in the specifications and materials contained herein without notice and shall not be
responsible for any damages (including consequential) caused by reliance on the materials presented, including but notlimited to typographical, arithmetic, and listing errors.

is a trademark of Seiko Instruments Inc.
All other trademarks are the properties of their respective companies.
This product complies with EU RoHS Directive(2002/95/EC).
For use in Turkey
Complies with Electrical and Electronic Equipment Directive.
Türkiye’ deki Kullanıcılar için
EEE Yönetmeliğine Uygundur.
Applicable EC Directive and Standards
Product:
Thermal Printer RP-B10 (with AC adapter PW-A2421-W1)
Directive: Title
2004/108/EC EC Electromagnetic Compatibility Directive
2006/95/EC
EC Low Voltage Directive (with AC adapter only)Standards
EN 55022
EN 61000-3-2
EN 61000-3-3
EN 55024
EN 60950-1 (with AC adapter only)

Product:
AC adapter PW-A2421-W1
Directive: Title
2004/108/EC EC Electromagnetic Compatibility Directive
2006/95/EC
EC Low Voltage Directive
Standards
EN 55022
EN 61000-3-2
EN 61000-3-3
EN 55024
EN 60950-1

Federal Communications Commission (FCC) compliance statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when theequipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordancewith the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.

Industry Canada (IC) compliance statement
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.

INTRODUCTION
Thank you for purchasing the RP-B10 series thermal printer.
This USER’S GUIDE explains how to handle RP-B10 thermal printer (hereinafter referred to as printer),
specified AC adapter and specified AC cable (hereinafter, omit “specified”).
Read through the SAFETY PRECAUTIONS and OPERATING PRECAUTIONS carefully before using
the printer.
Keep this user’s guide in a place where it can be accessed quickly.
For more detailed technical information on this printer, see the RP-B10 SERIES THERMAL PRINTERTECHNICAL REFERENCE.
The User’s Guide consists of the following sections.

INTRODUCTION ...........................................................................................1
SAFETY PRECAUTIONS..............................................................................2
OPERATING PRECAUTIONS.......................................................................7
1 PREPARATION ........................................................................................9
2 IDENTIFYING THE MODEL TYPE.........................................................10
3 EACH PART OF PRINTER ....................................................................11
4 POWER CONNECTION .........................................................................15
5 PAPER SETTING ...................................................................................16
6 ADJUSTMENT OF REMAINING PAPER ...............................................19
7 PREVENTION AND TREATMENT OF PAPER JAM.......................................21
8 TEST PRINT...........................................................................................24
9 FUNCTION SETTING.............................................................................25
10 CONNECTING TO THE HOST DEVICE ................................................31
11 58MM PAPER WIDTH PARTITION PLATE SETTING ....................................33
12 THERMAL HEAD MAINTENANCE ........................................................34
13 TROUBLESHOOTING............................................................................35
11 SPECIFICATIONS..................................................................................36
15 OPTIONS AND CONSUMABLE PARTS ................................................39-1-

SAFETY PRECAUTIONS
The following symbols are used in this User’s Guide in order to make use of the printer properly andprevent the printer from being damaged.
Follow the instructions marked with the symbol.

WARNINGCAUTION

Failure to follow the guidelines marked with this symbol
could result in severe personal injury or death.
Failure to follow the guidelines marked with this symbol
could result in minor personal injury or product and/or
peripheral damage.

Symbol Examples
The symbol
indicates caution (including danger and warning).
The example on the left indicates warning or caution.
indicates prohibition.
The symbol
The example on the left means prohibition of disassembling.
indicates requirement or what must be done.
The symbol
The example on the left means “unplug the AC plug from the power
outlet.”-2-

WARNING
DO NOT use the printer, the AC adapter and the AC cable in countries where these
items do not comply with the regulations.
Doing so, we do not assure the safety of these products and you will be responsible
for violation of regulations.
POWER the printer OFF, unplug the AC plug from the power outlet in any of thefollowing cases: The printer does not recover from an error.
 Smoke, strange noise, overheat or smells erupt from the printer.
 A piece of metal or any liquid touches the internal parts or slot of the printer.
 Case is broken.
Doing so may cause fire or electric shock. Please contact your vender to repair the
products.
DO NOT insert any foreign objects such as a piece of metal or any liquid in theinternal parts or slot of the printer.
Doing so may cause fire or electric shock.
DO NOT disassemble or remodel the printer. DO NOT REPAIR THE PRINTERYOURSELF.
Doing so may cause fire, a failure or other accidents.
DO NOT use an AC adapter and AC cable other than that which is specified.
Doing so may cause explosion, overheating or fire leading to serious accidents.
DO NOT use any power supply of the AC adapter other than specified range of one.
Doing so may cause fire, a failure or other accidents.
DO NOT touch the output terminal or metallic area of the connector to avoid
short-circuiting.
Doing so may cause fire, a failure or other accidents.
DO NOT put the printer into water in a place where it could get wet.
Doing so may cause fire, a failure or other accidents.
DO NOT touch the printer by wet hand.
Doing so may cause electric shock.
UNPLUG the AC plug from the power outlet if the AC adapter or the AC cable has
been damaged.
If not, it might cause fire, a failure or electric shock.
Please contact your vender to repair the products.

-3-

Keep the AC adapter and the AC plug away from dust and metallic materials.
If not, it might cause fire or electric shock.
Plug the AC plug of the AC adapter completely.
If not, it might cause fire or electric shock.
DO NOT destroy the AC cable or plug of the AC adapter. Moreover, DO NOT bend,
pull or twist the AC cable forcibly, or place heavy object on the cable.
Doing so may cause fire, a failure or electric shock.
When unplugging the AC cable of the AC adapter from the power outlet, do not pullon the cable but hold onto the plug.
Exposure or disconnection of the cable might cause fire or electric shock.
Keep the plastic bag for the printer package out of the reach of children.
If not, it may cause choke.

-4-CAUTION
If the printer is not used for a long time, unplug the AC plug from the power outlet
after turning the printer OFF.
If not, it might cause fire or electric shock.
When cleaning the printer, unplug the AC plug from the power outlet after turning
the printer OFF.
If not, it might cause fire or electric shock.
Keep the printer out of the reach of children.
If not, it might cause injury.
DO NOT use and subject the printer to the following places as it may lead to fire, afailure, injury or negatively affect the product and peripheral system.
 Places of direct sunlight or high temperature.
 Places of extreme humidity or any place where it can possibly be splashed byany liquids.
 Places with strong vibration or is inclined.
 Places of staticky or ferromagnetic field.
 Places where there is a lot of iron or grease.
 Place of danger with electrical leakage and water leakage.
 Places where there is in corrosive gas and siloxane atmosphere.
DO NOT cover the printer with any clothes.
Doing so may cause fire or a failure.
NEVER touch the thermal head immediately after printing because it becomes very
hot. Make sure that the thermal head is cool before clearing a paper jam or cleaning
the thermal head.
Doing so may cause injury.
NEVER touch the portions such as the thermal head, the out-of-paper sensor or theplaten roller directly while opening the paper cover to install the thermal paper for
example.
Doing so may cause injury or other accidents.
DO NOT touch the cutter of the paper outlet.
Doing so may cause injury.
DO NOT touch directly the cutter in the upper cover.
Doing so may cause injury.

-5-

DO NOT make your hair, etc. which are easily entangled in the printer approach tothe printer during the operation.
Doing so may cause injury.

-6-

OPERATING PRECAUTIONS
Follow the precautions below to deliver and maintain the full performance of the printer.

Using the Printer Be careful not to drop or bump the printer ON a hard surface.
 DO NOT install the printer in direct sunlight or such areas. Suitable environment for the use of theprinter is as follows:· Ambient temperature: -5 to 45C
· Relative humidity: 10 to 90%RH (Paper thickness: 65 to 75μm, no condensation)
35 to 85%RH (Paper thickness: other than above, no condensation)
Refer to the technical reference for the allowable humidity range at each temperature.
 DO NOT connect the AC cable or the AC adapter to the same outlet with devices that generate noise.
 DO NOT open the upper paper cover during printing.
 DO NOT coneccting or disconnecting the interface cable during printing or transmission. DO NOT
touch the connectors of the interface cable during printing.
 Turn the power off when not in use. Moreover, if the printer is not used for a long time, unplug the AC
cable from the outlet and then set the thermal paper to the platen roller.
 Clean the printer case using soft, lint-free cloth. DO NOT use alcohol or other solvent.
 Before use, always clean the terminals using a dry, soft, lint-free cloth. If the terminals are dirty, it may
not be possible to obtain proper contact.
 DO NOT touch to the thermal head directly. Doing so may result in poor quality due to the dirt ordamage by the static electricity.
 DO NOT use the thermal head with getting wet. Doing so may cause the printer damaged.
 When cleaning the thermal head, wipe the thermal head with a cotton swab or other soft material.
 The AC adapter may become warm when in use. This is normal and is not a malfunction.
 High-print-rate printing or using the printer under low temperature condition might cause irregular
printouts or generate loud sound. This is not a failure in the printer, but an inherent paper
phenomenon.
 When handling the printer, be aware of static electricity. If the static electricity is discharged, this
could case communication failure. When this problem occurs, disconnect the USB connector that isconnected to the host device and wait few seconds before connect it again.
 DO NOT print without the thermal paper.
 DO NOT insert any foreign objects such as a clip, a pin or screw in the internal parts or slot of theprinter.
 DO NOT drop any liquid or spray a solvent to the printer.
 DO NOT push the switch on the operation panel using sharp object such as pen tip.
 DO NOT use two papers or more which pasted the tape.
 Never pull out the thermal paper during the thermal paper setting.
 Make sure not to injure your body or other objects by the plate edge.

-7- UNPLUG the DC jack or AC plug from the power outlet if the printer has been abnormal condition.
 Never disassemble the printer without a serviceman.
 Be careful not to shut your finger or hands in the printer when opening or closing the upper cover.
 DO NOT connect the RJ connector to the phone line. The RJ connector connects with the connector
for drawer kick.
 The printer is using the plated sheet steel so the part might rust.

Thermal Paper Handling Store the thermal paper in a cool, dry, and dark place.
 DO NOT rub the thermal paper with hard objects.
 DO NOT leave the thermal paper near organic solvents.
 DO NOT allow plastic film, erasers, or adhesive tape to touch the thermal paper for long periods.
 DO NOT stack the thermal paper with diazo copies immediately after copying or wet- type copies.
 DO NOT use chemical glue.
 Always use the specified thermal paper. See Section 15, Options and Consumable Parts, for details.

Precautions on Discarding
When discarding used printers, discard them according to the disposal regulations and rules of each
respective district.

Notations Used in this User’s Guide
The following two types of notations are used throughout this User’s Guide to denote items of caution
and items to remember:
NOTE-

Operation Precautions

This box contains items that when not followed may lead to a malfunction or to a deterioration of
performance.
HINT Items To Remember
This box contains helpful hints to remember when using the printer.

-8-

1 PREPARATION
Once you have opened the carton, make sure it contains the printer and all accessories.

User's Guide/SAFETY PRECAUTIONS/
Various Software (CD-ROM) 1 (piece)

58mm paper width partition plate
Printer

Wiring clamp for USB（USB model only）

Sample thermal paper

Moreover, the models included AC adapter and AC cable are also available. See Section 2
IDENTIFYING THE MODEL TYPE for the models.
Keep the package and packing materials for future transportation or long-term storage.
The following are available accessories:

Specified AC adapter

Specified AC cable

Vertically Mounting Kit

Wall Mounting Kit-9-2 IDENTIFYING THE MODEL TYPE
Identifying the types of the printer as follows

RP-B10-S11JW1-00
Interface
S：Serial RS-232C conformity
U：USB
Case color
W：White
K：Black

AC adapter, AC cable
00：No *1
03：AC adapter *2 and AC cable included (for USA, Canada).
05：AC adapter *2 and AC cable included (for EU, EFTA).
*1: When the printer is incorporated into your equipment and then supplied electric powerfrom the equipment, follow the rated value of input voltage for PR-B10 described in
the specifications of "Chapter 14 SPECIFICATIONS, [] Printer Specificaions" and"RP-B10 SERIES THERMAL PRINTER TECHNICAL REFERENCE, 2.4 POWER SUPPLYSPECIFICATIONS".
When using a power supply other than the specified AC adapter, use a power supply at your own risk under thesafety standard and EMC regulations.
*2: AC adapter is a universal type.

- 10 -

3 EACH PART OF PRINTER
(11)
(7)

(5)

(1)
(10)

(12)

(9)
(8)

(16)

(14)

(3)

(4)

Operation Panel- 11 -

(2)

(17)

(6)

(15)

(13)

(6)
Serial model

USB model- 12 -

(1) POWER switch(11) Upper cover

The POWER switch turns the printer ON or OFF. The platen roller is released from the thermal
The power lamp lights after turning the power on.

paper after opening this cover. Open this cover toreplace the thermal paper or to clean the thermalhead.

(2) FEED switch
To feed the thermal paper forward. When holding

down the feed switch for few seconds, the printer (12) Platen roller
feeds the thermal paper continuously for the period The platen roller brings the paper in contact withthe thermal head. The platen roller is turned toof held.

feed the paper.
(3) POWER lamp
The POWER lamp lights when the printer turns ON. (13) Power connector
See the Lamp Display on the next page for details. The power connector connects the AC adapter tothis connector.
(4) ERROR lamp
The ERROR lamp lights when something is wrong (14) Paper-near-end sensor
with the printer. See the Lamp Display on the next The paper-near-end sensor detects remaining
paper amount to replace the thermal paper. Set

page for details.

the setting lever in accordance with the thermal
paper diameter.

(5) Cutter emergency cover
The cutter emergency cover is opened to clear

cutter error when the autocutter is locked during (15) RJ connector
paper cutting. Open the upper cover and rotate the The RJ connector connects with the connector forgear in the printer to clear the locked motor.

drawer kick. Do not connect the phone line.

(6) Interface connector(16) Paper holder

Theinterfaceconnector

connects

withthe The paper holder holds the thermal paper.

interface cable.
(17) Autocutter(7) Paper outlet

The

autocuuter

Paper port with a paper cutter.

automatically after printing.
partial cutting.

(8) Thermal head
The thermal head prints data on the thermal paper.
Note that the thermal head is very hot immediately
after printing.
(9) Paper sensor
The sensor that detects thermal paper existence.
(10) Platen open lever
The platen open lever is used to open the upper
cover to set the thermal paper.

- 13 -

cuts

thethermalpaper

Paper cut type isLamp Display
Lamp display

POWER lamp
(Green)ERROR lamp
(Orange)Power OFF

Off

Off

Power ON (Print-ready)

On

Off

Paper-near-end

On

Blink-1Out-of-paper

On

On

Upper cover open

On

On

Thermal head temperature error

On

Blink-2

Cutter error / Black mark detection error

On

Blink-3

Display Pattern
Items

Blink-1

Pattern
ON

0.2s
0.2s

OFF

Blink-2

Blink-3

ON

2.2s

2.2s

OFF

ON
OFF

0.2s
1.0s

0.2s

- 14 -

4 POWER CONNECTION
The printer can be powered with an AC adapter.
Always refer to Section 14 SPECIFICATIONS before using the AC adapter.

Connecting the AC Adapter(1) Connect the AC cable to the AC adapter.
(2) Insert the DC jack of the AC adapter to the power connector of the printer.
(3) Insert the AC plug of the AC cable to an electric outlet.

(2)
(3)

Pull
(1)

Locking systemengagedLocking systemdisengaged

NOTE-

To disengage the locking system, pull the DC jack contrary to the arrow in figure above.
Note that disengaged the locking system before connecting or disconnecting the DC
jack-

Turn the printer OFF before installing or removing the AC adapter.

-

If the printer is not used for a long time, unplug the AC cable from the outlet.

- 15 -

5 PAPER SETTING
This printer uses the paper roll (hereinafter referred to as thermal paper). The printer function setting isdifferent from that for thermal paper used. See Section 9 Function Setting for details.

Setting the Thermal Paper(1) Push the platen open lever to open the upper cover.
(2) Take the paper end from the paper roll.
(3) Set the thermal paper directly above the paper holder certainly as the direction shown in the figure.
Part A

Non-printing side
Printing side

NOTE-

Be careful not to cut your fingers by the cutter blade (Part A).

- 16 -

(4) Pull the thermal paper straightly and then push the center of upper cover certainly to avoid one sidelock defect.

NOTE-

Pull the thermal paper straightly.

NOTE-

Push the center of upper cover certainly to avoid one side lock defect.

(5) After closing the upper cover, paper feed and paper cutting are performed automatically.
NOTE-

Be sure to push the platen open cover to the end. If not, the upper cover may not open.

-

DO NOT cover the paper outlet or the thermal paper. Doing so may cause paper jam.

-

DO NOT touch the gear of the platen roller. Doing so may cause loss of printing quality
or a failure.

-

Always use the paper roll which core is inside diameter 12mm and outside diameter
18mm. Moreover, DO NOT use the paper roll with glued end.
HINT
 Leaving the printer with the thermal paper that is in the thermal head and platen roller
for a long time, which may cause paper feeding error. In that case, open the paper
cover to release the thermal head and the thermal paper before using, and then close
the paper cover.

- 17 -

Recommended Theral Paper Shape

○

×

×

NOTE
-

DO NOT use deformed paper. Doing so may cause the printer damaged.

×

○
NOTE
-

DO NOT use loosened paper roll. In case of using such paper roll, rewind the paper rollbefore using the thermal paper.

- 18 -

6 ADJUSTMENT OF REMAINING PAPER
The printer detects remaining amount of the thermal paper by the paper-near-end sensor.
Detecting the paper-near-end requires to replace the thermal paper with new one.

Removing Remaining Paper(1) Push the platen open lever to open the upper cover.
(2) Remove the thermal paper from the paper holder.

Adjustment of Paper-near-end
The detected value of paper-near-end can be changed as shown below:
Set the paper-near-end sensor in accordance with the location of the printer.
The defaule setting is 22±2mm applox. in diameter (Position A).
NOTE-

Printing speed is fast, when using small diameter (24mm applox. in diameter), thesensor may not detect the paper-near-end.

-

Use paper-near-end as reference.

(1) Turn the printer OFF (O side: hereinafter omitted), and then unplug the DC jack.
NOTE-

Do not touch the under cover of the printer when unplugging the DC jack.

(2) Move the paper-near-end sensor to the position of A-D while pressing the paper-near-end sensor to
the arrow in the figure. Be sure to move the paper-near-end sensor to the correct position until itclicks.
NOTE-

Be sure that the setting lever is set on same level with the side of paper holder.

-

Remaining amount of the thermal paper is depending on the paper using. Note that the
paper-near-end sensor uses as a reference of the detection.

-

Detection value is different in paper width and the individual difference.

- 19 -

Paper-near-end sensor

Move the paper-near-end sensor
to the position of A-D whilepressing the paper-near-end
sensor to the arrow in the figure.

- Paper-near-end sensor position[Horizontal]

A

B[Vertical and Wall mounting]C

Paper-near-end Sensor Position

D

Outside Diameter for Paper-near-end Detection

A

φ22±2mm (Horizontal)B

φ25±2mm (Horizontal)C

φ22±2mm (Vertical and Wall mounting)D

φ25±2mm (Vertical and Wall mounting)- 20 -

7 PREVENTION AND TREATMENT OF PAPER JAM
Do not touch the paper outlet during paper feeding or before paper cutting. It may cause a paper jam, acut failure or carriage return malfunction. Do not open the upper cover during paper cutting.

Do not touch during operation.

Removing Paper JamWhen a paper jam occurs, remove the thermal paper according to the following procedure.
(1) Turn the printer OFF.
(2) Push the platen open lever to open the upper cover.
HINT If the upper cover does not open, the cutter error may occur. See Cutter Error
Treatment.
(3) Remove the thermal paper.
NOTE-

Do not damage the printer when removing the paper jam. Especially, do not touch thethermal head because it is subject to breakage.

(4) Set the thermal paper straightly and then push the center of upper cover certainly.
(5) Turn the printer ON (| side: hereinafter omitted).
(6) When the printer is recovered, the ERROR lamp does not light.
NOTE-

NEVER touch the thermal head immediately after printing because it becomes very hot.

- 21 -

Cutter Error Treatment
When the autocutter is locked during paper cutting due to a cutter error and the upper cover does notopen, recover the printer according to the following procedure.
NOTE-

Upper cover does not open when the movable blade is not in the home position. If theupper cover is forced open at that time, the autocutter may be damaged.

(1) Turn the printer OFF.
NOTE-

Be sure to turn the printer OFF before handling the cutter.

(2) Pull the cutter emergency cover in direction of arrow to open it.

Cutter emergency cover(3) See the movable blade from the paper outlet and turn the gear with your fingers until the movable
blade backs to its home position.

Turn the gear in
direction of arrow.

(4) Close the cutter emergency cover and then push the platen open lever to open the upper cover.
After that, remove the paper jam.
(5) Set the thermal paper straightly and then push the center of upper cover certainly.

- 22 -

(6) Turn the printer ON.
(7) When the printer is recovered, the ERROR lamp does not light.
NOTE-

Do not damage the printer when removing the paper jam. Especially, do not touch thethermal head because it is subject to breakage.

-Be careful not to cut your fingers or have been injured by the autocutter.

-

DO NOT apply more than enough force.

-

Upper cover does not open when the movable blade is not in the home position. If theupper cover is forced open at that time, the autocutter may be damaged.

- 23 -

8 TEST PRINT
The printer can print the test printing. In test printing, the printer's function setting and character strings
for testing are printed.
(1) Make sure that the thermal paper is set in the printer and the printer is turned off. If the thermal paper
is not set, set the thermal paper as instructed in Section 4, Paper Setting, and turn the printer OFF.
(2) Turn the POWER switch on while the FEED switch is pressing. Release the FEED switch after
initializing (POWER lamp is turned on and ERROR lamp is turned off) the printer.
(3) Test printing is started.

(4) After test printing, the printer cuts the thermal paper and goes into print-ready mode.

- 24 -

9 FUNCTION SETTING
This printer can be set various function according to operating conditions or uses. Preset thesefunctions before using the printer. Details for settings of the software switches are described below.
The settings other than the serial communication settings are stored in the software switches(hereinafter referred to as “MS”) in the FLASH memory of printer. They can be set by using MS1 to 2.
The serial model printer mounts a DIP swith (hereinafter referred to as "DS") on the serial interface
board. The part of communication settings can be set by the DS swith.
Moreover, the printer can preset the functions below. See the technical reference for the settings.
・Mark Sensing and Paper Feed Correction
・Home Feed Operation after Paper Setting・USB Serial ID Setting

MS Setting
The settings are stored in the FLASH memory of printer. They can be set by using switches or byentering commands.
This manual describes how to set functions by using switches.
NOTE-

Be sure to set the directed value as "Fixed" according to 0 or 1 in list so that the printerworks correctly.
HINT
 See the Technical Reference for details on function setting with commands.

Function Setting Mode
The printer must be in the function setting mode to set functions with switches.
To enter the function setting mode, do as follows:(1) Make sure that the upper cover is closed, and turn the printer ON while pressing the FEED switch.
After the printer initialization, open the upper cover and close it and then release the FEED switch.
(2) When shifting to the functions setting mode is completed, the ERROR lamp blinks and the following
message is printed.
** MEMORY SW SETTING MODE **- 25 -

Changing Settings
In the function setting mode, change the function settings. To set the settings to defaults, perform
operation (1). To change settings, perform operation (2).
(1) Set the MS1-1 from the least significant bit (MS1-1) to the most significant bit (MS1-8) and then from
MS2-1 to MS2-8.
Operation 1: MS ON setting
To set the setting ON, push the FEED switch while the lighting period of the blinking ERROR
lamp (red).
Operation 2: MS OFF setting
To set the setting ON, push the FEED switch while the lights-out period of the blinking ERROR
lamp (red).
Printer prints the contents ON/OFF at each time of the function setting operations.
(2) Repeat the above operation 16 times to set MS1 to MS2. The printer prints new settings and resets
itself to store new settings into the FLASH memory (changing default settings).
HINT
 When the changing settings is not required in progress, turn the printer OFF so these
are not stored in the FLASH memory.

- 26 -MS Setting List
: Default settings
MS1
MS

SettingFunctionON(=1)

OFF(=0)

1-8

Reserved

Fixed to OFF

1-7

Autocutter Function

DisableEnable1-6Data Control

Xon/Xoff

DTR/DSR

1-5

Bit Length

7 bits8 bits1-4

Codepage

Codepage 437 *1

Katakana
Character set *2

1-3
1-2

Paper SelectSee table below

1-1*1: Default setting for RP-B10-*11J*1-03, or 05.
*2: Default setting for RP-B10-*11J*1-00.

Paper SelectPaper Select

MS1-1

MS1-2

MS1-3

Prohibition

ON

ON

ON

Prohibition

OFF

ON

ON

PDC85

ON

OFF

ON

Alpha400-2.1

OFF

OFF

ON

F5041

ON

ON

OFF

TF60KS-E

OFF

ON

OFF

P220VBB-1

ON

OFF

OFF

PD160R

OFF

OFF

OFF

- 27 -

MS2
MS

SettingFunctionON(=1)

OFF(=0)

2-8

Reserved

Fixed to OFF

2-7

Number of Effective Dots

2-6

Paper Width

58mm

80mm

2-5

Remaining Receive Buffer Capacity
Response (USB)DisableEnable2-4Paper-near-end Detection

DisableEnable2-3Auto Status Output

DisableEnable2-2Black Mark Sensor

EnableDisable2-1

Kanji Code

Shift-JIS Code

JIS Code

512/360 dots *1 576/432 dots *1*1: Paper Width: 80mm / Paper Width: 58mm

NOTE-

When Remaining Receive Buffer Capacity Response (USB) (MS2-5) is set to ON(Enable), do not transmit the large data to prevent the character being garbled.
Remaining Receive Buffer Capacity Response (USB) (MS2-5) is valid for USB
communication.

- 28 -DS Setting (Serial Model)
Serial model can set the communication settings by the DS.
DS mounts on the interface board.
(1) Remove two fixing screws from the printer and take the serial interface board.

DIP switch(2) See DS Setting List for the communication settings.

- 29 -DS Setting List
: Default settings
Serial Interface Board DS
DS
1-4
1-3
1-2
1-1

SettingFunctionON(=1)

OFF(=0)

Baud Rate

See table below

ParitySee table below

Baud Rate
Baud Rate

DS1-3

DS1-4

9600

ON

ON

19200

OFF

ON

38400

ON

OFF

115200OFF

OFF

Parity

DS1-1

DS1-2

None

OFF

OFF

Odd

ON

OFF

None

OFF

ON

Even

ON

ON

Parity- 30 -

10 CONNECTING TO THE HOST DEVICE
This printer supports serial and USB communication through an interface cable. The printer function
setting differs depending on the printer model and the communication method which shall be used. See
Section 9 FUNCTION SETTINGS for details.
An interface cable is required to perform serial or USB communication.

See Section 14

SPECIFICATIONS for details of interface specifications.
The communication speed might be reduced depending on data processing by software as well as print
type and size.

Serial/USB Communication with an Interface Cable(1) Turn the printer OFF.
(2) Connect the interface cable to use on the back side of printer.
(3) Turn the printer ON and send data from the host device to the printer.
(4) Verify that the data is printed correctly.

USB interface cable and Wiring clamp for USB

Serial interface cable- 31 -

Connecting to the Drawer(1) Turn the printer OFF.
(2) Connect the drawer cable to the drawer kick connector on the back side of printer. Be careful with theconnection direction of the cable top and bottom.
(3) Turn the printer ON.

NOTE-

When connecting or disconnecting the interface cable, hold the connecter and do notpull the cable certainly.

-

Do not connect the connector other than the drawer. Do not connect the phone line.

- 32 -

11 58 ㎜ PAPER WIDTH PARTITION PLATE SETTING(1) Turn the printer OFF.
(2) Push the platen open lever to open the upper cover.
(3) Set the partition plate as shown in the figure.
(4) Set the Paper Width (MS2-6) as 58mm. See MS Setting List for the function setting.

NOTE-

When using the thermal paper 58mm width, the printer should be used as 58mm
exclusive use.

- 33 -

12 THERMAL HEAD MAINTENANCE
The thermal head of this printer does not require user maintenance.
If paper powder accumulates, clean the thermal head to maintain maximum print quality for an extended
time.

Cleaning the Thermal Head
(1) Turn the printer OFF.
(2) Unplug the AC plug of the AC cable to the outlet.
(3) Open the upper cover.
(4) Clean the thermal head or the platen roller with a cotton swab moistened with a small amount of ethyl
alcohol.
(5) Wait until any ethyl alcohol remaining on the thermal head and the platen roller evaporates
completely, then close the upper cover.

NOTE-

Clean the thermal head after it cools.

-

Wipe the thermal head with a cotton swab or other soft material.

-

DO NOT touch the gear of the platen roller. Doing so may cause loss of printing quality
or a failure.

- 34 -

13 TROUBLESHOOTING
Check the following points before request for repair.

The power does not turn ON.
· Is specified AC adapter being used?
· Are the AC cable and AC adapter connected correctly?
· Is the AC adapter connected to the printer correctly?

The printer does not print.
· Is the interface cable connected correctly?
· Is the specifications of interface cable conformed to its specifications of the User’s Guide being
used?
· Are the communication method and the function setting of the printer correct?
· Is specified paper being used? Is the paper orientation (surface/back) correct?

The ERROR lamp lights or the POWER lamp blinks.
· See the Lamp Display on page 14.
· Is the printer function setting correct?

- 35 -

14 SPECIFICATIONS
Printer Specifications
Item

Specification

Model

RP-B10Printing method
Characters per line

Thermal*1Paper Width 80mm: H24 dots  W12 dots 48 (42 *2 )H16 dots  W8 dots 72 (64 *2 )Paper Width 58mm: H24 dots  W12 dots 36 (30 *2 )H16 dots  W8 dots 54 (45 *2 )Character size

1-byte character H24 dots  W12 dots, H16 dots  W8 dots
2-byte character H24 dots  W24 dots, H16 dots  W16 dots

Number of effective dots

Paper Width 80mm: 576 dots (512 dots *2 )Paper Width 58mm: 432 dots (360 dots *2 )Dot density

8 dots/mm

Paper width/Printing width

80mm/72mm (80mm/64mm *2 )58mm/54mm (58mm/45mm *2 )Printing speed

200 mm/s max.

Paper cutting method

Slide cutting

Paper cutting typePartial cut: a tab left at the center

Operating temperature
Operating humidity*3

5 to 45C
10 to 90%RH (Paper thickness: 65 to 75μm, no condensation)
35 to 85%RH (Paper thickness: other than above, no condensation)

Dimensions

W150  D185  H139.5mm *4

Mass

Approx. 1.3kg (exclude the thermal paper)

Input voltage

24.0VDC ±5%*1: 1-byte character, character spacing is 0 dot.
*2: When selecting 512/360 dots by MS2-7.
*3: Refer to the technical reference for the allowable humidity range at each temperature.
*4: Excluding projections.

Specified AC Adapter Specifications
Item

Specification

Model

PW-A2421-W1

Input voltage

100-240 VAC, 50/60 Hz

Rated output

24.0 VDC, 2.15A

Operating temperature

0 to 50C

Dimensions

W135  D70  H34.5mm *1

Mass

Approx. 400 g*1: Excluding cable- 36 -(Option)Interface Specifications· Serial interface

Item

Specification

Synchronous

Asynchronous

Baud rate

9600, 19200, 38400 or 115200bps

Data length

7 or 8 bits

ParityNone, Even or Odd

Data control

Busy or Xon/Xoff

Connector signals

Pin

Signal

I/O

1

FG

-

2

TxD

O

3

RxD

I

4

RTS

O

6

DSR

I

7

GND

-

20

DTR

O

· USB interface

Item

Specification

VersionVer 2.0 conformity

Printer data transmission mode

Bulk transfer (12M bps)

Connector signals

Pin

Signal

1

Vbus

2

D-

3

D+

4

GND

- 37 -

List of Compliance with Regulation
Check the list below to see if the printer and its accessories can be operated in destination countries andcomply with the regulations.
○: Compliance with regulation*1

RP-B10PW-A2421-W1

Japan

○

○

USA

○

○

Canada○○EU, EFTA○○

Regulation under countries*2*1: Please ask your SII sales representative if you want to operate the products in other countries than listed above.
*2: The compliant AC cable differs from country to country.
Please see the list below to find out which cable you need to connect in destination countries.

List of Specified AC cable
For Specified AC Adapter (PW-A2421-W1)*1Countries

Model

Manufacturer

Japan

CB-JP03-20A

SII

USA, Canada

CB-US03-20A

SII

EU, EFTA

CB-CE03-20A

SII

United Kingdom

CB-UK02-20A

SII* 1: Use the model only in countries in the list.

- 38 -

15 OPTIONS AND CONSUMABLE PARTS
Options
Name

Model

Specified AC adapter

PW-A2421-W1

Specified AC cable
For Japan
For USA, Canada
For EU, EFTAFor United Kingdom

CB-JP03-20A
CB-US03-20A
CB-CE03-20A
CB-UK02-20A

Mounting kit
Wall Mounting kit
Vertically Mounting kit

WLK-A01-1
VTK-A01-1*: The shape of the power outlet differs in countries. Please confirm it before using.

Specified Thermal Paper line *1
Model

Manufacturer

TF60KS-E

Nippon Paper Industries Co.

PD160ROji Paper Co., Ltd.

PDC85

Oji Paper Co., Ltd.

P220VBB-1

Mitsubishi Paper Mills., Ltd.

F5041

Mitsubishi Hi-Tech Paper

Alpha400-2.1

Appleton*1: We do not offer these models.

If using the thermal paper that is not specified, quality of printing or specified life span of the thermal
head would not be guaranteed.

- 39 -

















Seiko Instruments Inc.
1-8, Nakase, Mihama-ku, Chiba-shi,
Chiba 261-8507, Japan
Print System Division
Telephone:+81-43-211-1106
Facsimile:+81-43-211-8037
Seiko Instruments USA Inc.
Thermal Printer Div.
2990. Lomita Blvd., Torrance, CA 90505, USA
Telephone:+1-310-517-7778 Facsimile:+1-310-517-8154
Seiko Instruments GmbH
Siemensstrasse 9, D-63263 Neu-lsenburg, Germany
Telephone:+49-6102-297-0 Facsimile:+49-6102-297-222
Seiko Instruments (H.K.) Ltd.
4-5/F, Wyler Center 2,200 Tai Lin Pai Road, Kwai Chung, N.T., Kowloon,
Hong Kong
Telephone:+852-2494-5160 Facsimile:+852-2424-0901(Specifications are subject to change without notice.)