USER'S GUIDE
Thermal PrinterRP-F10 SERIES

Read this USER'S GUIDE carefully before using the printer.
Keep this USER'S GUIDE in a place where it can be accessed
quickly.

Rev.01
Rev.02
Rev.03Rev.04
Rev.05
Rev.06
Rev.07

March 2019
January 2020
August 2020
October 2021
December 2022
February 2023
April 2024
Copyright 2019-2024 by Seiko Instruments Inc.
All rights reserved.

The information contained herein is the property of SII and shall not be reproduced in whole or in part without prior written
approval of SII.
SII reserves the right to make changes in the specifications and materials contained herein without notice and shall not be
responsible for any damages (including consequential) caused by reliance on the materials presented, including but notlimited to typographical, arithmetic, and listing errors.
This product is developed as a product for industrial equipment use.

is a trademark of Seiko Instruments Inc.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
The N mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
AndroidTM is a trademark of Google LLC.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
All other trademarks are the properties of their respective companies.
Applied to only the model with Bluetooth:contains FCC ID: SQK-MBH7BTZXXC2
contains IC: 337L-MBH7BTZXXC2Applicable EC Directive and Standards
Product:
Thermal Printer RP-F10 (Model with Bluetooth) (with AC adapter PW-G2421-W1/ PW-G2421-W2)
Directive:
Title
2014/53/EU
Radio Equipment Directive
2011/65/EU (Commission Delegated Directive (EU) 2015/863)
Restriction of the use of certain hazardous substances (RoHS) Directive
Standards
EN 301 489-1
EN 301 489-17
EN 300 328
EN 62368-1
EN IEC 63000

Restrictions: This product is for use only with nominal voltage in each country.
Product:
Thermal Printer RP-F10 (with AC adapter PW-G2421-W1/ PW-G2421-W2)
Directive:
Title
2014/30/EU
EC Electromagnetic Compatibility Directive
2014/35/EU
EC Low Voltage Directive (with AC adapter only)
2011/65/EU (Commission Delegated Directive (EU) 2015/863)
Restriction of the use of certain hazardous substances (RoHS) Directive
Standards
EN 55032
EN IEC 61000-3-2
EN 61000-3-3
EN 55035
EN 62368-1 (with AC adapter only)
EN IEC 63000

Product:
AC adapter PW-G2421-W1/ PW-G2421-W2
Directive:
Title
2014/30/EU
EC Electromagnetic Compatibility Directive
2014/35/EU
EC Low Voltage Directive
2011/65/EU (Commission Delegated Directive (EU) 2015/863)
Restriction of the use of certain hazardous substances (RoHS) Directive
Standards
EN 55032
EN IEC 61000-3-2
EN 61000-3-3
EN 55035
EN 62368-1
EN IEC 63000
Applicable UK Directive and Standards
Product:
Thermal Printer RP-F10 (Model with Bluetooth) (with AC adapter PW-G2421-W1/ PW-G2421-W2)
Directive:
Radio Equipment Regulations 2017
The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012
Standards
BS EN 301 489-1
BS EN 301 489-17
BS EN 300 328
BS EN 62368-1
BS EN IEC 63000

Restrictions: This product is for use only with nominal voltage in each country.
Product:
Thermal Printer RP-F10 (with AC adapter PW-G2421-W1/ PW-G2421-W2)
Directive:
Electromagnetic Compatibility Regulations 2016
Electrical Equipment (Safety) Regulations 2016
The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012
Standards
BS EN 55032
BS EN IEC 61000-3-2
BS EN 61000-3-3
BS EN 55035
BS EN 62368-1 (with AC adapter only)
BS EN IEC 63000
Product:
AC adapter PW-G2421-W1/ PW-G2421-W2
Directive:
Electromagnetic Compatibility Regulations 2016
Electrical Equipment (Safety) Regulations 2016
The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012
Standards
BS EN 55032
BS EN IEC 61000-3-2
BS EN 61000-3-3
BS EN 55035
BS EN 62368-1
BS EN IEC 63000

Federal Communications Commission (FCC) compliance statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when theequipment is operated in a commercial environment. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which casethe user will be required to correct the interference at his own expense.
The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the device.
Innovation, Science and Economic Development (ISED) compliance statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.

1. INTRODUCTION
This manual describes how to handle RP-F10 series thermal printer (hereinafter referred to as printer),AC adapter and AC cable.
Read through "2. SAFETY PRECAUTIONS" and "3. OPERATING PRECAUTIONS" carefully before
using the products, and handle them safely and properly.
Keep this manual in a place where it can be accessed quickly.
This manual consists of the following sections.
1.

INTRODUCTION ........................................................................................................... 1

2.

SAFETY PRECAUTIONS .............................................................................................. 2

3.

OPERATING PRECAUTIONS....................................................................................... 5

4.

PREPARATION.............................................................................................................. 8

5.

IDENTIFYING MODEL TYPE ......................................................................................10

6.

EACH PART OF PRINTER.......................................................................................... 117.

POWER CONNECTION ..............................................................................................15

8.

LOADING THERMAL PAPER .....................................................................................16

9.

PREVENTION AND TREATMENT OF PAPER JAM...................................................20

10. TEST PRINT ................................................................................................................22
11. FUNCTION SETTINGS ...............................................................................................26
12. CONNECTING TO HOST DEVICE .............................................................................29
13. CONNECTING TO PERIPHERALS ............................................................................34
14. SETTINGS WHEN USING 58mm PAPER WIDTH .....................................................39
15. INSTALLATION OF ACCESSORIES...........................................................................42
16. PRINTER MAINTENANCE..........................................................................................45
17. TROUBLESHOOTING ................................................................................................46
18. SPECIFICATIONS .......................................................................................................47
19. ACCESSORIES AND CONSUMABLE PARTS ...........................................................50
20. MS SETTINGS LIST ....................................................................................................52

1

2. SAFETY PRECAUTIONSIn this SAFETY PRECAUTIONS, the following symbols are used to ensure safe and proper use of
products and prevent from damaging devices.

WARNING

Failure to follow the instructions marked with this symbol could
result in severe personal injury or death.

CAUTION

Failure to follow the instructions marked with this symbol could
result in minor personal injury or property damage.

About symbols
The symbol indicates information which you should pay attention to (including danger
and warnings).

The symbol indicates information about prohibited procedures.
indicates "Disassembly is prohibited."

The symbol indicates information about obligated or instructed procedures.
indicates "Unplug the power plug from the outlet."2

OPERATING PRECAUTIONS
The "products" shall collectively mean the printer, the AC adapter and the AC cable.

WARNING

Never attempt the following. Failure to follow the instructions leads to fire, electric shock, or accident.
DO NOT insert any foreign objects such as a piece of metal or any liquid into the products.
DO NOT touch the terminals of the products, power connector, AC plug, and DC plug.
To avoid short circuits, prevent terminals of the products, power connector, AC plug, and DC plugfrom touching any conductor such as metal.
Take care not to spill liquid on the products.
DO NOT touch the products with wet hands.
DO NOT disassemble or reconstruct the products.
Use the printer only with the specified AC adapter and specified AC cable.
DO NOT use the AC adapter at a voltage other than the specified voltage.
Keep the terminals of the products, power connector, AC plug, and DC plug away from dust andmetal objects.
Make sure the AC plug and DC plug are securely plugged in when using the products.
DO NOT damage the AC cable, AC plug, and DC plug. DO NOT bend, pull, twist the cable
forcibly or place heavy stuff on it.
Be sure to observe the following instructions. Failure to follow the instructions may lead fire, electric shock,or accident.
Be sure to use only in countries where the products meet the regulations.
Using non-compliant products may endanger the safety of products or be considered against
regulations.
Be sure to hold the plug when unplugging the AC cable from the outlet.

For wireless communication
Observe the following instructions.
Always turn off the printer in areas or regions where its use is prohibited, such as in an airplane.
The printer may affect medical or other electronic devices. Obtain information and data
concerning influence due to radio interference from each device manufacturer or dealer.

3

Procedures to take when in trouble

Follow the instructions in the following cases. Failure to follow the instructions may lead fire, electric shock,or accident.
Turn off the printer, and unplug the AC plug from the outlet in any of the following cases:◆

Abnormal status continues.

◆

The products are giving off an unusual smell, smoke, excessive heat or unusual noise.

◆

A piece of metal, water or other foreign objects get into the products.

◆ The case is broken.
When the cable of the AC adapter or AC cable is damaged, unplug the AC plug from the outlet.
DO NOT use a damaged AC adapter or AC cable.

CAUTION

Observe the following instructions. Failure to follow the instructions may lead fire, electric shock, or
accident.
Turn off the printer and unplug the AC plug from the outlet when not in use for a long time or
before maintenance.
DO NOT use or store the products in the following locations:◆

Locations exposed to direct sunlight or high temperature.

◆

Locations exposed to high humidity, a lot of dust, and liquid.

◆ Locations subject to strong vibration, or unstable locations.
DO NOT cover the products with a cloth when in use.
NEVER touch the thermal head immediately after printing because it may get hot. Be sure to allow
it to cool down before clearing a paper jam or cleaning the head.
The autocutter printer has an exposed cutter blade in the paper outlet. Do not insert fingers into
printer.
Avoid touching the exposed blade while the paper cover of the printer is open.
Keep loose objects such as long hair away from the printer while the printer operates. When theyfall into the printer, it may cause personal injury or damage the printer.
Keep the products away from infants and children.

43. OPERATING PRECAUTIONS
Be careful of the following precautions and use the products properly in order to deliver and maintain thefull performance of the products.

■Using Products
Precautions for use environment◆

Be careful not to drop or bump the products on a hard surface.

◆

DO NOT install the products in direct sunlight.

◆

Be careful about the ambient temperature and humidity.
Suitable environment for the use of the printer is as follows:• Range of the temperature : 5°C to 45°C (41°F to 113°F)• Range of the humidity: 10%RH to 90%RH (Non condensing)See "18. SPECIFICATIONS" for the guaranteed humidity range at each temperature.
◆

DO NOT install the products near devices that generate strong magnetism such as a copy machine
motor.

◆DO NOT install the products in a location that is subject to corrosive gas, siloxane and so on.

◆

DO NOT connect the AC adapter or AC cable to the same outlet with devices that generate noise.

Precautions on use and operation◆

DO NOT print without the thermal paper.

◆

DO NOT use thermal papers taped together.

◆

NEVER forcibly pull out the thermal paper by hand with the thermal paper loaded.

◆

DO NOT open the paper cover during printing or cutting.

◆

DO NOT connect or disconnect the interface cable during printing or communication.
DO NOT touch the plug of the interface cable during printing.

◆

When handling the printer, be aware of static electricity. When the static electricity is discharged,
this could cause a USB communication failure.
When this problem occurs, disconnect the USB plug that is connected to the host device and wait a
few seconds before connecting it again.

◆

DO NOT use the thermal head when it is wet. Doing so may damage the printer.

◆

Printing under low temperature environment or printing at a high print rate might cause unclear
printing or generate loud sound. This is not a failure in the printer but an inherent paper
phenomenon.

◆

When printing at a high print rate for longer length, even non-printing area may be colored due toaccumulation of heat in the thermal head.
Verify the performance with your actual device in advance.

◆

Paper feeding may be confused a few dot-line when printing is started or when printing and paper
feeding are resumed from a pause state. When printing bit images and so on, always feed thethermal paper for at least 24 dot-line at the start of printing, and print without interrupting.

5

◆Continuous printing and paper feeding should be performed within the following time limit since thepaper feed motor heats up causing malfunction.
• Ambient temperature 35°C (95°F): 4.4 minutes or less

• Ambient temperature 45°C (113°F) : 3.5 minutes or less◆

The AC adapter may get a little hot when in use. This is normal and not a malfunction.

◆

Always use the specified thermal paper. See "19. ACCESSORIES AND CONSUMABLE PARTS"
for details.

◆

DO NOT touch the thermal head directly. Doing so may result in poor printing quality due to the dirt
or damage by the static electricity.

◆

NEVER touch the thermal head, paper sensor, or platen roller directly while opening the paper
cover to install the thermal paper. Doing so may cause injury or other accidents.

◆

Be careful not to get your fingers or hands caught in the printer when opening or closing the paper
cover.

◆

The autocutter printer has an exposed cutter blade in the paper outlet. Do not insert fingers into
printer.
Avoid touching the exposed blade while the paper cover of the printer is open.

◆

In order to ensure the function and the safety of the product, be sure to observe the installation
direction.

◆

The RJ connector should be used as the drawer kick connector.
DO NOT connect it to a phone line.

◆

NEVER connect the USB cable or Ethernet cable to the RJ connector.

◆

DO NOT drop or insert any foreign objects such as clips, pins, and screws in the internal parts or
slot of the products.

◆

DO NOT drop any liquid or spray a solvent to the products.

◆

NEVER use sharp object such as pen tip to push the switch on the operation panel.

◆

Make sure not to injure your body or other objects by the plate edge.

◆

As the plated sheet steel is used in the printer, the edge face might rust.

◆When moving the printer from the installation site, hold the printer tightly with both hands, then lift it
upward slowly to leave the rubber feet from the installation surface. Lifting it rapidly or moving it
horizontally may peel the entire rubber feet, peel their surfaces, or damage the outer case.

◆

When something goes wrong with the printer during use, stop using it immediately, and unplug theAC plug from the outlet.

◆

NEVER disassemble the printer without a serviceman.

Precautions for Wireless communication◆

When using the Bluetooth interface, the communication may become unstable due to the influence
from external radio waves. This is based on Bluetooth specification which is a wirelesscommunication standard.

◆

The model with Bluetooth operates in the 2.4 GHz frequency range. So if it is used around Wireless
LAN (using IEEE802.11b/g/n) or any equipment using the same frequency range such as a
microwave oven, radio frequency interference may occur, and the communication may become
unstable. When it happens, turn off the interfering equipment or increase the distance. Alternatively,
shorten the distance between the host device and the printer as much as possible.

6Precautions for maintenance◆

Clean the products' cases using a soft and lint-free cloth. DO NOT use alcohol or other solvent.

◆Before using, clean the terminals using a dry, soft, and lint-free cloth when they are dirty. If theterminals are dirty, it may cause contact failure.

◆

When cleaning the thermal head, always wipe it with a cotton swab or other soft material.

Precautions for storing◆

Turn off the printer when not in use.
In addition, when the printer is not used for a long time, unplug the AC cable from the outlet.
Moreover, set thermal paper to protect the platen.

■Thermal Paper Handling◆Store the thermal paper in a cool, dry, and dark place.

◆

DO NOT rub the thermal paper with hard objects.

◆

DO NOT leave the thermal paper near organic solvents.

◆

DO NOT allow PVC film, erasers, or adhesive tape to touch the thermal paper for long periods.

◆

DO NOT stack the thermal paper with diazo copies immediately after copying.

◆

DO NOT use chemical glue.

◆

DO NOT use labeling paper, 2-ply thermal paper, and perforated thermal paper.

■Precautions on Discarding
When discarding used products, discard them according to the disposal regulations and rules of each
district.

■Notation
The following 2 types of notation are used throughout this manual to denote operating precautions anditems to remember besides the symbols shown in "2. SAFETY PRECAUTIONS":

NOTE◆ Operating Precautions
This box contains items that may lead to a malfunction or deterioration of performance when notfollowed.

HINT• Items to Remember
This box contains helpful hints to remember when using the products.

7

4. PREPARATION
Make sure that the printer and its accessories are contained.
Keep the package and packing materials for future transportation or long-term storage.

Safety Precautions

Partition Plate L

Quick Start Guide

Partition Plate R

Printer

Sample Thermal Paper

8The available accessories are shown below.
See "18. SPECIFICATIONS" and "19. ACCESSORIES AND CONSUMABLE PARTS", and be sure topurchase our specified products listed on these references.

AC Cable (Above figure shows CB-JP07-20A)

USB Cable

AC Adapter

Powered USB Cable

9

Wall Mounting Kit

5. IDENTIFYING MODEL TYPE
The printer model is identified as follows:

RP-F10-x27J1-x
Series
F: RP-F10 series

Case color
W: White
K: Black

Interface
2: USB + USB host
3: Ethernet + USB host
4: Bluetooth + USB host
5: USB Type-C + Bluetooth + USB host◆

When the printer is incorporated into your equipment and then supplied electric power from theequipment, follow the rated value of input voltage for RP-F10 described in the printer specificationsof "18. SPECIFICATIONS".

◆

When using a power supply other than the specified AC adapter, use a power supply at your own
risk under the safety standard and EMC regulations.

106. EACH PART OF PRINTER

5

2

3

1
17

10
4

7

8

6

RP-F10 series

11

16

9

15

14

13
USB + USB host model

13
Ethernet + USB host model

18
Bluetooth + USB host model

13
18
USB Type-C + Bluetooth + USB host model

19

11

12

1 POWER Switch

10 Platen

The POWER Switch turns the power on or off.
The LED lights when turning on the power. To
turn off the power, hold down the switch for longer
than 3 second.

The platen brings the thermal paper into contact
with the thermal head. The platen rotates to feed
the paper.
11 Cutter

2 FEED Switch

The cutter cuts the thermal paper automaticallyafter printing. DO NOT touch the exposed blade
while the paper cover is open.

The FEED Switch operates paper feed. When
holding down the switch for a few seconds, theprinter feeds the thermal paper continuously forthe period of held.

12 Power connector
The AC adapter is connected here.

3 LED
The LED lights when turning on the power. See"LED Indication" on the next page for details.

13 Interface connector
The interface cable is connected here.

4 Paper outlet

14 Drawer kick connector

Thermal paper is ejected from here. The cutter is
attached.

The connector is for connecting the drawer or theexternal buzzer.
DO NOT connect a phone line, USB cable or
Ethernet cable to the connector.

5 Release lever
The lever is for opening the paper cover to set thethermal paper. It is also used to open the paper
cover when a paper jam occurs.

15 USB host connector
The connector (USB Type-A) is for connecting
the USB host interface.

6 Paper cover
The platen is released from the thermal paper
when opening this cover. Open this cover whenreplacing the thermal paper or cleaning thethermal head.

16 Wire clip
The communication cable can be fixed to prevent
it from being unplugged.
17 N mark (Only for RP-F10-x27J1-4/RP-F10-x27J1-5)

7 Paper holder

This mark indicates the position of the NFC tag.
By bringing an NFC-enabled terminal to this markcloser, it is easy to connect the terminal and theprinter.

The paper holder holds the thermal paper.
8 Thermal head
The thermal head prints data on the thermal
paper. NEVER touch the thermal head withhands immediately after printing because it may
get hot.

18 Address label
This label indicates the Bluetooth address or the
MAC address for each product.

9 Paper sensor

19 Product label

The sensor detects thermal paper presence.

This label indicates the product name, rated
value and serial number.

12

■LED Indication
LED (Color)*1

LED(Lighting Pattern)-

OffPower on (print-ready)Blue*2*3

On*2

Printing

Green

On

Waiting for test print

Green

Blink-2

Output buffer full

Green

Blink-1Out-of-paper error

Lime yellow

Blink-1

Cover open error

Lime yellow

On

Hardware error

Red

On

USB host error

Red

Blink-1*4

USB host (no response) error

Red

Blink-2*4

USB host (hub) error

Red

Blink-3*4

Head temperature error

PurpleOn

Voltage error

PurpleBlink-1

Cutter error

PurpleBlink-2

Pairing modeBlue

Blink-2

Rewriting firmware

White

On

Printer Status
Power off

*1: The color tone may vary depending on the individual difference of the products and the viewing angle.
*2: The value at the factory*3: For USB Type-C + Bluetooth + USB host model (RP-F10-x27J1-5), the LEDs are as follows.
Blue: USB communication is Enable and in iOS/Android connection mode
Green: USB communication is Enable and in Windows connection mode
Aqua: USB communication is Disabled*4: The indication of printer status returns to the previous indication after 5 seconds.

■LED Blink Pattern
StatusBlink-1

Blink-2

Blink-3

Pattern
0.2s
0.8s

0.1s
0.1s

0.7s

0.1s
0.1s

13

■Error and Recovery Procedure
When an error occurs, the printer stops printing operation. However, the data receiving is enabled. The
table below shows errors and their recovery procedures.
Error

DetailRecovery Procedure

Priority*1

Return-waiting

The printer becomes this state
after releasing out-of-paper
error, cover open error, cutter
error or voltage error.

The return-waiting state isreleased after about 1 second,
and the printer becomesprint-ready state.

-

Output buffer full

Output buffer of the printer is full.

Read response data from thehost device.

1

Out-of-paper error

There is no thermal paper.

Open the paper cover, load
thermal paper, and then close thepaper cover.

2

Cover open error

The paper cover is open.

Close the paper cover.

3

Cutter error

Cut failure due to paper jam at
cutting.
･Cutter work lock error (Thecutter blade is stuck protruding
out of home position*2.)･Cutter home lock error (Thecutter blade is stuck at home
position*2.)

Open the paper cover to remove
the error cause and close thepaper cover, the printerautomatically recovers.
If the paper cover is not open or
the printer does not automatically
recover, see "Clearing Cutter
Error" in "9. PREVENTION AND
TREATMENT OF PAPER JAM".

4

Voltage error

The power voltage is out of theallowable range.

The printer automatically
recovers when the voltage isreturned to the allowable range.

5

Head temperature error

Head temperature rises to about
85°C (185°F) or higher.

The printer automatically
recovers when head temperature
becomes about 80°C (176°F) or
lower.

6

USB host error
USB host (no response) error
USB host (hub) error

The USB host interface is inabnormal condition.*3

Reconnect peripherals after
releasing the abnormal condition.

7

Hardware error

Recovery is not possible.
An abnormality occurs in thethermal head or the circuit board. Request for repair.

8*1: This indicates the priority when multiple errors occur simultaneously. The bigger number indicates higher priority.
For example, when "Cover open error" and "Out-of-paper error" occur simultaneously, the LED shows "Cover open error" which
has the higher priority.
*2: The cutter blade operates starting from the home position (the blade is stored).
*3: The abnormal condition indicates mainly the following conditions.
･Connected unsupported peripherals.
･Detected overcurrent.
･Connected peripherals more than 3 through by the USB hub.
･Connected the same type of peripherals more than 2 through by the USB hub.
･No response from the peripheral device.
･The USB hub is cascade-connected with more than 2 levels.
･Connected the USB hub to the Type-C port.

14

7. POWER CONNECTION
To supply power to the printer, use the AC adapter.
Be sure to see "18. SPECIFICATIONS" for the AC adapter.
The AC adapter and the AC cable are optional accessories. See "18. SPECIFICATIONS" and"19. ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products
listed on these references.

■Connecting AC Adapter
Connect the AC cable to the AC adapter.
Plug the DC plug of the AC adapter to the power connector of the printer.

Pull
How to unlock the DC plug

Plug the AC plug of the AC cable to an outlet.

NOTE◆ Plug the DC plug into the power connector of the printer in the correct orientation.
When plug the DC plug forcibly in wrong orientation, it may cause damage.
◆ Unplug the AC plug of the AC cable from the outlet when inserting or pulling out theDC plug.
◆ The printer power connector has the locking system.
Pull the DC plug to the opposite direction of the arrow shown in the front side of theDC plug to unlock.
Unlock the DC plug as shown in the figure before disconnecting it.
◆ When the printer is not used for a long time, unplug the AC plug of the AC cable fromthe outlet.
15

8. LOADING THERMAL PAPER
The printer uses the thermal paper roll (hereinafter referred to as thermal paper).
Use the thermal paper with printing surface rolled outwards.
The function settings of the printer differ depending on the thermal paper. See "11. FUNCTION
SETTINGS" for details.

■Loading Thermal Paper
Operate the release lever in the direction of the arrow shown in Figure 8-1 and Figure 8-2 to open
the paper cover.

Paper ejection (Top)

Paper ejection (Front)

Figure 8-1 Release Lever (Top)

Figure 8-2 Release Lever (Front)

Take the glued end from the thermal paper.
Load the thermal paper into the paper holder. At the time, load the thermal paper direction asshown in Figure 8-3 and Figure 8-4.

Paper ejection (Top)

Paper ejection (Front)
Printing surface

Printing
surface

Figure 8-3 Thermal Paper Setting Direction(Top)

Figure 8-4 Thermal Paper Setting Direction(Front)NOTE◆ DO NOT touch the cutter blade directly.
16

Pull the thermal paper straight. Make sure that the thermal paper does not slant.

Paper ejection (Top)

Paper ejection (Front)【Correct】【Correct】【Incorrect】【Incorrect】

Figure 8-5 Thermal Paper Setting State(Top)

Figure 8-6 Thermal Paper Setting State(Front)17

Push firmly the part indicated by the arrow in Figure 8-7 and Figure 8-8 to close the paper cover toavoid one side lock defect.
After closing the paper cover, paper feed and paper cutting are performed automatically.

Paper ejection (Top)

Paper ejection (Front)

Figure 8-7 Paper Cover (Top)

Figure 8-8 Paper Cover (Front)

NOTE
Pull the thermal paper straight.
Push the paper cover firmly to close and avoid one side lock defect.
Be sure to operate the release lever to the end. If not, the paper cover may not open.
DO NOT cover the paper outlet or hold down the thermal paper ejected. Doing so may
cause a paper jam.
◆ DO NOT touch the gear of the platen and/or the gear of the printer. Doing so may
cause loss of printing quality or damage.

◆
◆
◆
◆

HINT
• Leaving the printer with the thermal paper for a long time may cause a paper feedingproblem because the surface of the thermal paper sticks to the thermal head due to theenvironmental changes. In that case, open the paper cover to separate the thermal paper
from the thermal head, and then close the paper cover before use.

18

■Thermal Paper Shape
Always use the specified thermal paper. See "19. ACCESSORIES AND CONSUMABLE PARTS" fordetails.

NOTE◆ DO NOT use the thermal paper whose end is glued, taped or folded.
◆ Use the thermal paper whose core inside diameter is 12 mm or more and whose
outside diameter is 18 mm or more.

CORRECTINCORRECTCORRECTNOTE◆ DO NOT use deformed thermal paper. Doing so may cause the printer damaged.

CORRECTINCORRECTNOTE◆ In the case of using loosened thermal paper roll, rewind the roll before using it.

19

9. PREVENTION AND TREATMENT OF PAPER JAM
DO NOT touch the thermal paper while the paper is being ejected or before it is cut. Covering the paper
outlet or pulling out the thermal paper when ejecting may cause a paper jam, cut failure, or line feed
failure. NEVER open the paper cover during paper cutting.
DO NOT touch the thermal paper during operating.

■Clearing Paper JamWhen a paper jam occurs, remove the thermal paper according to the following procedure.
Turn off the printer.
Operate the release lever to open the paper cover, and remove the jammed paper.

NOTE◆ Do not damage the printer when removing the thermal paper.
Especially, do not touch the thermal head because it is easy to break.
Load the thermal paper straight and then close the paper cover gently.
Turn on the printer.
When the printer is recovered normally, the LED turns blue.

NOTE◆ DO NOT touch the thermal head immediately after printing because it may get hot.

20

■Clearing Cutter Error
When the cutter is locked during paper cutting due to a cutter error and the paper cover does not open,
recover the printer according to the following procedure.
Turn off the printer.

NOTE◆ Be sure to turn off the printer before clearing a cutter error.
By operating the release lever repeatedly to the end while holding the paper cover, the cutter blade
returns to the home position. And then, the paper cover can be open. When a paper jam occurs,
remove it.
Set the thermal paper straight and then close the paper cover gently.
Turn on the printer.
When the printer is recovered normally, the LED turns blue.

NOTE◆ DO NOT use such as ballpoint pens, drivers, and cutter knives to remove a jammed
paper. Be careful not to damage the printer.
Especially, do not touch the thermal head because it is easy to break.
◆ Be careful not to cut your fingers or be injured by the cutter blade.
◆ DO NOT apply excessive force on the cutter blade.

2110. TEST PRINT
The printer can perform a test print.
In the test print, such as the firmware version and setting values of function settings are printed.
Install the thermal paper in the printer as instructed in "8. LOADING THERMAL PAPER".
Ensure that no error occurs, and then turn off the printer.
Hold the FEED Switch down and press the POWER Switch, then release the POWER Switch.
Release the FEED Switch when the test print has been started.
The printer cuts the paper and returns to the print-ready status when the test print has completed.

Figure 10-1 Sample Test Print(USB + USB Host Model)

22

Table 10-1
Ethernet Information
Item

Description

MAC Address

MAC Address

IP Address

IP Address

Subnet Mask

Subnet Mask

GateWay Address

Gateway Address

DHCP Client

Selected DHCP Client Mode

Physical Layer

Selected Communication Speed
and Communication Mode

Figure 10-2 Sample Test Print(Ethernet + USB Host Model)

23

Table 10-2
Bluetooth Information
Item

Description

Auto Connection

Selected iOS Auto Connection

Security Mode

Selected Security Mode

Inquiry Response

Selected Inquiry Response

AssocModel

Selected Association Model

Printer Name

Printer Name

Address

Bluetooth Address

Figure 10-3 Sample Test Print(Bluetooth + USB Host Model)

24

Table 10-3
USB Type-C + Bluetooth Information
Item

Description

USB Device Class

Selected USB Class

USB Communication

Selected USB communication
Enable/Disable

Connection Mode

Selected USB connection mode

Address

Bluetooth address

Printer Name

Printer Name

Figure 10-4 Sample Test Print(USB Type-C + Bluetooth + USB Host
Model)

25

11. FUNCTION SETTINGS
This printer can set various functions according to use conditions and intended use.
The setting contents are stored in the Memory Switch (hereinafter referred to as MS) in the FLASH
memory mounted in the printer, and it is possible to set MS by using the switches, software, or inputtingcommand.
This section describes the setting procedure by using the switches.
See "20. MS SETTINGS LIST" for the MS setting list.

HINT• The memory switch can also be set from software. Download software from thedownload page listed on the rear cover.
The following software can be set.
"SII Printer Setting Utility" included in the printer driver･For Windows:･For iOS and Android: App "SII Printer Utility" provided by App Store or Google Play

■Procedure for Setting Functions Using Switches
To set the functions using the switches, set the printer in the Setting Mode.
To enter the Setting Mode, follow the procedure below.
Load the thermal paper in the printer as instructed in "8. LOADING THERMAL PAPER".
Ensure that no error occurs, and then turn off the printer.
See "6. EACH PART OF PRINTER" for the error status.
Hold the FEED Switch down and press the POWER Switch, then release the POWER Switch.
Keep pressing the FEED Switch until the test print is completed.
A message of mode selection is printed as shown in Figure 11-1 when the test print has completed.
To enter the Setting Mode, press the FEED Switch.
[Enter Setting Mode]
Enter Setting Mode: Feed SW
Exit: Power SW

Figure 11-1 Mode Selection Message

26

A message for selecting MS to be set is printed as shown in Figure 11-2 when the printer enters the
Setting Mode.
Press the FEED Switch the number of times corresponding to the selected MS number, and thenpress the POWER Switch.
[MS Selection]
0 : Exit
1 : MS1
2 : MS2
3 : MS3
4 : MS4
5 : MS5
6 : MS6
7 : MS7
8 : MS13
9 : MS17
10: MS18
11: I/F Setting
12: International Character
13: Character Code Table
14: Default Setting
Press the FEED switch an equal
number of times to the selected number.
After that, press the POWER SW.

・For “11: I/F Setting”, the items to be set are different for each model.
・When pressing the FEED Switch once, "1 : MS1" is selected.
・When pressing the POWER Switch without pressing the FEED Switch, "0 : Exit" is selected.

Figure 11-2 MS Selection Message

A message for selecting the function assigned to the selected MS is printed as a sample shown in
Figure 11-3.
Press the FEED Switch the number of times corresponding to the selected function number, andthen press the POWER Switch.
[Function selection of MS1]
0 : Return to MS selection
1 : Standby LED
2 : Auto Activation by AC
3 : Power SW
Press the FEED switch an equal
number of times to the selected number.
After that, press the POWER SW.
・When pressing the FEED Switch once, "1 : Standby LED" is selected.
・When pressing the POWER Switch without pressing the FEED Switch, "0 : Return to MS Selection" isselected.

Figure 11-3 Function Selection Message(Example: Selected MS1)

27

A message for selecting the setting value of the selected function is printed as a sample shown in
Figure 11-4.
Press the FEED Switch the number of times corresponding to the selected setting value number,and then press the POWER Switch.
[Standby LED]
0 : Return to function selection
1 : Aqua
2 : Green
3 : Off
4 : BluePress the FEED switch an equal
number of times to the selected number.
After that, press the POWER SW.
・When pressing the FEED Switch twice, "2 : Green" is selected.

Figure 11-4 Setting Value Selection Message(Example: Selected Standby LED)A message for confirming the selected setting value is printed as a sample shown in Figure 11-5.
[Standby LED]
Set Green
Save setting: Feed SW
Discard setting : Power SW

Figure 11-5 Setting Value Confirmation Message(Example: Selected Green)

Press the FEED Switch to save the setting value to the memory. Figure 11-2 is printed.
Press the POWER Switch to discard the selected item. A message of the function selection isprinted as a sample shown in Figure 11-3. If select "0 : Return to MS Selection" there, function
selection is not performed, and Figure 11-2 is printed.
To continue to set functions, return to (4).
To exit the Setting Mode, select "0 : Exit" in Figure 11-2.
The test print and Figure 11-1 printing start again. Verify that the functions are properly set.

28

12. CONNECTING TO HOST DEVICE
The printer supports the USB interface, the Ethernet interface and the Bluetooth interface.
The available interface varies depending on the model, order the model of interface method to use fromthe following.
ModelInterface

Product Name

USB + USB host model

USB interface

RP-F10-x27J1-2

Ethernet + USB host model

Ethernet interface

RP-F10-x27J1-3

Bluetooth + USB host model

Bluetooth interface

RP-F10-x27J1-4

USB Type-C + Bluetooth + USB host model

USB interface
Bluetooth interface

RP-F10-x27J1-5

Each interface cables are required separately for communication with the USB interface or Ethernet
interface. See "18. SPECIFICATIONS" for details of interface specifications.
The communication speed may be decreased depending on processing by software or print contents.

■USB Interface / Ethernet Interface
Ensure that the printer is off.
Connect the interface cable to use to the interface connector on the back side of the printer. (Bindthe USB cable with the wire clip as shown in Figure 12-2 for connecting the USB cable and Figure12-4 for connecting the USB Type-C cable.)Turn on the printer, and send data from the host device to the printer.
Verify that the data is printed correctly.

Figure 12-1 Printer and USB Cable Connection

29

Figure 12-2 Printer and USB Cable Bind

Figure 12-3 Printer and USB Type-C Cable Connection

Figure 12-4 Printer and USB Type-C Cable Bind30

Figure 12-5 Printer and Ethernet Cable Connection

NOTE◆ When connecting each interface cable to the interface connector, push the plug to theend.
◆ NEVER connect a USB cable, a USB Type-C cable or an Ethernet cable to the drawer
kick connector.
◆ NEVER connect plugs of other interface cables including a modular cable or a phoneline to the interface connector.
◆ When connecting an outdoor aerial-wired LAN cable, be sure to use it through anotheranti-serge device. Otherwise, the device may be damaged by induced lightning.
◆ For USB communication by USB Type-C + Bluetooth + USB host model, USB Power
Delivery is necessary to have been mounted on the host device. Ask your SII sales
representative about connectable models.

31

■Bluetooth Interface
Turn on the printer and pair it with the host device.
In addition, by using the NFC (Near Field Communication Technology) tag built in the printer,automatic pairing between an NFC-enabled Android terminal and a printer is possible.

NOTE◆ Application for inter-device communication needs to be added to the Android terminal
separately.
In the factory shipment state, the printer enters pairing mode for about 60 seconds by pushing the
POWER Switch for 7 seconds or more with the printer off state. During the pairing mode, the LED
blinks twice per second. During this time, pair the printer with the host device.
Pairing is conducted by SSP (Simple Secure Pairing), however, PIN code is used when the hostdevice does not support SSP.
The PIN code is "0000" at the factory.
Conduct Bluetooth connection with the host device.
Check the communication status on the host device.
Send data from the host device, and verify that the data is printed correctly.

USB Type-C + Bluetooth + USB host model"USB Type-C + Bluetooth + USB host model (RP-F10-x27J1-5)" gives priority to USB
communication (at the factory) while the interface connector (USB Type-C) is connected by USB.
Set the USB communication to disable to use Bluetooth while charging the device with the USB
port for such as power supply to the host device.
To switch the USB communication Enable/Disable, push the POWER Switch 3 times within 3
seconds when the printer state is "power on (print-ready)".
Do not switch the USB communication during "printing".
The printer status can be confirmed at the LED indication.
Blue: USB communication is Enable and in iOS/Android connection mode
Green: USB communication is Enable and in Windows connection mode
Aqua: USB communication is Disabled
See "LED Indication" in "6. EACH PART OF PRINTER" for details.

WARNING◆ The printer may affect medical or other electronic devices. Obtain information anddata concerning influence due to radio interference from the respective manufacturers
or dealers.
◆ When using the printer in medical institutions, follow their guidelines.
◆ DO NOT use the printer in areas or zones where its use is prohibited.

32

HINT
• The distance of communication is approximately 10 m. However, the distance may differ
depending on the radio interference and environment.
• For Android terminal, pairing is possible using NFC or QR Code.
In that case, the Android app provided by us is required.
Download the Android app "SII Printer Utility" from Google Play, and install it on a hostdevice.
Refer to the following for the pairing procedure when using the "SII Printer Utility".
• Pairing procedure using NFC
Set the Bluetooth function and NFC function of host device to on, and start the "SII
Printer Utility".
In the "Selected device" field, tap [Device not selected] or the device to be selected.
Tap "NFC search" in the "Device Search" field.
Turn on the printer, and bring the NFC antenna of host device closer to the position of N
mark on the printer.
Pairing is started.
• Pairing procedure using QR CodeSet the Bluetooth function of host device to on, and start the "SII Printer Utility".
In the "Selected device" field, tap [Device not selected] or the device to be selected.
Tap "QRCODE search" in the "Device Search" field.
Perform the test print. For the method of test print, see "10. TEST PRINT".
Read the QR Code printed on the test print with the camera of host device.
Pairing is started.

33

13. CONNECTING TO PERIPHERALSThis printer can be used by connecting the peripherals (specified peripherals and recommended
products) shown in Table 13-1 to the specified connectors.
See "19. ACCESSORIES AND CONSUMABLE PARTS" for details of the specified peripherals and therecommended products.
Table 13-1 Connectable Peripherals
Specified Connecter (Interface)
Drawer kick connector*
USB host connector(USB host interface)

Peripherals
DrawerExternal buzzer
Customer display
Barcode scanner
USB hub*: The drawer kick connector cannot be used by concurrent connections to multiple peripherals.

■Drawer Connection
Ensure that the printer is off.
Plug the modular cable to the drawer kick connector on the back side of the printer.
Turn on the printer.

Figure 13-1 Printer and Modular Cable Connection

34

NOTE
When connecting or disconnecting the modular cable, hold the plug. Never pull thecable.
◆ NEVER connect the modular cable to other interface connector including USB
interface or Ethernet interface.
◆ NEVER connect plugs including other interface cables or phone line to the drawer kickconnector.
◆ NEVER use a modular cable more than 3 m.
◆■External Buzzer Connection
Ensure that the printer is off.
Plug one plug of the modular cable to the connector of external buzzer.

Figure 13-2

External Buzzer and Modular Cable Connection

Plug the other side plug of the modular cable to the drawer kick connector on the back side of theprinter.
Peel off the one release paper of the double-sided tape, and paste it on the bottom of the externalbuzzer.

Figure 13-3

Pasting Double-sided Tape to External Buzzer

Peel off the other release paper of the double-sided tape pasted on the buzzer, and paste theexternal buzzer to the installing position of the printer.
Turn on the printer.

35

Figure 13-4

External Buzzer Installing Position Example (Ejection: Top)

Figure 13-5

External Buzzer Installing Position Example (Ejection: Front)

NOTE
◆
◆

Before pasting the double-sided tape, wipe with like a dirt-free cloth so that there is nodirt or foreign matter on the pasting position.
NEVER use a modular cable more than 3 m.

36

■USB Host Interface Connection
The patterns of the peripherals being connectable to the USB host interface are shown in Table 13-2.
Table 13-2 USB Host Interface Connection Pattern
Connection Pattern

Connection Image

Customer display connection

Barcode scanner connection

USB
hub

The concurrent connection
from the customer display andthe barcode scanner.**: The maximum number of concurrent connections via the USB hub is one for each customer display and the barcode scanner: a totalof 2. Do not connect more than the maximum number.

Ensure that the printer is off.
Connect the plug of USB host interface cable to the USB host connector on the back side of theprinter.
Bind the cable with the wire clip as shown in Figure 13-7. For USB Type-C + Bluetooth + USB hostmodel, bind both 2 cables as shown in Figure 13-8.
Turn on the printer.

Figure 13-6 Printer and USB Cable (USB Host) Connection

37

Figure 13-7 Printer and USB Cable (USB Host) Bind

Figure 13-8 Printer and Two USB Cables Bind
(USB Type-C + Bluetooth + USB Host Model)

NOTE◆ DO NOT connect except our specified peripherals and the recommended products to
the USB host connector.
◆ Make sure to turn off the printer at connecting the peripherals.
◆ For using the barcode scanner, set the barcode scanner as follows.
For setting details, see the manual of each barcode scanner.
• For the HID class, select "English" in the setting on the keyboard type (country code).
• Change the class to the CDC class when the multiple byte character such as Kanji is
included in the two-dimensional barcode.
• When the ASCII control code (00H to 1FH) is included in the two-dimensional barcodedata, the control code is not obtained.
• Set the Suffix (the line feed code such as CR) to avoid the following troubles.
･ When multiple barcodes are scanned in a short interval, the multiple barcode data
responses consecutively in a once response.
･ When one barcode is scanned, the barcode data is divided into more than one
response and responded.

HINT• The performance and the quality of the barcode scanner's main body conform to the
maker's standards.
• The HID class may take time for the read time when the two-dimensional barcode data
includes a large amount of data. The read time can be shortened by changing to the CDC
class.
• Regarding the barcode scanner and the USB hub to connect to the printer, the operation
check has confirmed at "Recommended Products" in "19. ACCESSORIES AND
CONSUMABLE PARTS".
38

14. SETTINGS WHEN USING 58mm PAPER WIDTH
Ensure that the printer is off.
Operate the release lever to open the paper cover.
Put the attached partition plate L and partition plate R into the paper holder with slanting position asshown in Figure 14-1.
The partition plate L and the partition plate R are shown in white in the figure for the description.
Partition plate L

Partition plate R

Tension roller
Figure 14-1 Partition Plate Installation (1)Rotate the partition plate L and partition plate R within the paper holder in the direction of the arrow
shown in Figure 14-2 to make the side surface of the paper holder and the partition plate in parallel.

Figure 14-2 Partition Plate Installation (2)39Slide down the partition plate L and the partition plate R along the inner wall of the paper holder inthe direction of the arrow in Figure 14-3.
Insert the partition plate L and the partition plate R until the tabs (2 on each) on the upper are fixedin the groove on the paper holder.
Partition plate L

Partition plate R

Tab of partition plate L
and groove of paper holder

Tab of partition plate R
and groove of Paper Holder

Figure 14-3 Partition Plate Installation (3)40Turn the printer over, and make sure that the projection of the partition plate L and partition plate R
are fit properly into the hole of the paper holder (the arrow shown in Figure 14-4).

Figure 14-4 Partition Plate Installation Check

Refer to “18. SPECIFICATIONS” and “20. MS SETTINGS LIST”, and set MS4-4 (Paper Width
Selection) to 58 mm.

NOTE◆ Set the paper width before using the printer for the first time. DO NOT change thepaper width after starting to use the printer. Doing so may damage the printer.
◆ DO NOT push or pull the tension roller strongly.
◆ When the 58 mm width thermal paper is used, rubber crumbs of the platen may begenerated because the platen contacts with the thermal head. Remove rubber crumbs
regularly to maintain printing quality.

41

15. INSTALLATION OF ACCESSORIES■Wall Mounting Kit (WLK-B01-1)
Preparation
Make sure that the product and its accessories are contained.

Printer Bracket

Wall Hanging Bracket

Printer Attachment Screw 4 Pieces(Tapping Screw 3×6)

Wall Hanging Bracket
Attachment Screw 6 pieces(Wood Screw 3.8×18)

Figure 15-1 Wall Mounting Kit (WLK-B01-1)

42

Installation of Printer Bracket
Firmly attach printer bracket with 4 printer attachment screws as shown in Figure 15-2.
The tightening torque should be 39.2 cN•m (4 kgf•cm).

Figure 15-2 Installation of Printer Bracket

NOTE◆ Before installing, ensure that the printer is off.
◆ Remove all cables from the printer.

43

Installation of Wall Hanging Bracket
Fix the wall hanging bracket to the mounting surface, and then fix it firmly with 6 wall hanging
bracket attachment screws. WLK-B01-1 is designed to be installed on a wall.
After installation, make sure that the wall hanging bracket is fixed on the wall securely without rattle.

NOTE◆ The accompanying wall hanging bracket attachment screws are for installing to woodmaterials. DO NOT use them for other materials.
Installation of the PrinterSlide the printer into the wall hanging bracket from the top to the bottom to insert the printer bracket
into the wall hanging bracket, as shown in Figure 15-3.

Figure 15-3 Installation of Printer

NOTE◆ Check the place and the material/structure of the wall, and then install the printersecurely. Injury or destruction of property might occur by dropping off.

44

16. PRINTER MAINTENANCE
The thermal head of the printer does not require user maintenance.
When paper powder accumulates, cleaning the thermal head can maintain the print quality for an
extended period of time.

■Cleaning Thermal Head / Rubber Feet
Turn off the printer.
Unplug the AC plug of the AC cable from the outlet.
Open the paper cover.
Clean the thermal head and/or the rubber feet with a cotton swab moistened with a small amount of
ethyl alcohol.
Wait until any ethyl alcohol remaining on the thermal head dries out completely, and then close thepaper cover.

Figure 16-1 Cleaning Thermal Head / Rubber Feet

NOTE
◆ Clean the thermal head after it cools down.
◆ Be sure to wipe the thermal head with a cotton swab or other soft material.
◆ DO NOT wipe the platen with ethyl alcohol. When the foreign material affecting print
quality adheres to the platen, remove the foreign material gently with a dry cotton
swab.
◆ DO NOT touch the gear of the platen. Doing so may cause loss of printing quality or a
failure.
◆ The rubber feet have the special adsorption structure. They lose adsorption force as
dust or dirt adheres. However, it can be recovered by cleaning.

45

17. TROUBLESHOOTING
Check the following points before requesting for repair:■The power does not turn on• Is the specified AC adapter being used?
• Are the AC cable and the AC adapter connected correctly?
• Are the AC adapter and the printer connected correctly?

■The printer does not print or connect• Is the interface cable connected correctly?
• Do the specifications of the interface cable conform to its specifications of this manual?
• Does the used interface conform to the printer?
• Is the Bluetooth status normal?
• Is the communication condition between the printer and the host device correct?
• Is the specified thermal paper being used? Is the paper orientation (surface/back) correct?

■An error is shown• See “LED Indication” described in “6. EACH PART OF PRINTER”.
• Are the function settings of the printer correct?

46

18. SPECIFICATIONS■Printer Specifications
Item

Specification

Model

RP-F10Printing method

Thermal printing

Number of characters per line

Paper width 80 mm: 24 dots × 12 dots
16 dots × 8 dots
Paper width 58 mm: 24 dots × 12 dots
16 dots × 8 dots

Character size
(H × W)

1-byte: H 24 dots × W 12 dots, H 16 dots × W 8 dots
2-byte: H 24 dots × W 24 dots, H 16 dots × W 16 dots

Number of effective dots

Paper width 80 mm: 576 dots (512 dots*2)
Paper width 58 mm: 432 dots (360 dots*2)

Dot density

8 dots/mm

Paper width / Printing width

80 mm / 72 mm (80 mm / 64 mm*2)
58 mm / 54 mm (58 mm / 45 mm*2)

Printing speed max.

250 mm/s

Paper cutting method

Slide cutting method

Printing cutting type

Full cut, Partial cut (tab left at the center)

Operating temperature

5°C to 45°C (41°F to 113°F)

Relative humidity

10%RH to 90%RH

Dimensions (W × D × H)

127 mm × 127 mm × 127 mm*4

Mass

Approx. 840 g (excluding the thermal paper)*1*3

Input voltage

48 digits (42 digits*2)
72 digits (64 digits*2)
36 digits (30 digits*2)
54 digits (45 digits*2)

DC24.0 V ±10%

Current consumption

Waiting
Printing (print rate 25%)
Printing (print rate 100%)*5: Approx. 20 mA avg.
: Approx. 4.7 A max.
: Approx. 9.0 A max.

*1: This is the numerical value when character spacing is 0 dots.
*2: This is the number when 512 dots / 360 dots is selected by MS4-5 (Number of Effective Dots Selection).
*3: The guaranteed humidity at each temperature is within the range shown in Figure 18-1.
*4: Excluding projections*5: Condition: Dynamic division 288 dots printing[% RH]
90

34°C, 90%RH

Humidity

80
70

40°C, 65%RH

60

45°C, 50%RH

50
40
30
20
10

0

10

20
30
40
Temperature

50

[°C]

Figure 18-1 Operating Temperature and Humidity Range

47

■AC Adapter Specifications(Specified Accessories)

Item

Specification

Model

PW-G2421-W1

Input voltage

AC100 to 240 V, 50/60 Hz

Rated output

DC24.0 V, 2.1 A

Dimensions (W × D × H)

120 mm × 52.5 mm × 32.5 mm*

Mass

Approx. 260 g*: Excluding the cable.

(Specified Accessories)

Item

Specification

Model

PW-G2421-W2

Input voltage

AC100 to 240 V, 50/60 Hz

Rated output

DC24.0 V, 2.1 A

Dimensions (W × D × H)

127 mm × 51.5 mm × 32 mm*

Mass

Approx. 280 g*: Excluding the cable.

■Interface Specifications
USB interface specifications
Item

Specification

VersionVer. 2.0

Printer data transmission mode

Bulk transfer (12 Mbps)

Ethernet interface specifications
Item

Specification

Communication standard

10Base-T, 100Base-TX

Bluetooth interface specifications
Item

Specification

VersionVer. 3.0

Transmission power classClass 2

ProfileSPP, iAP2

NFC tag specifications
Item

Specification

Communication standard

ISO14443 typeA

Frequency

13.56 MHz48

■Sale Destinations
Sale destinations for the printer and specified accessories are listed below.
: Sale Destinations
Country/Region*1

RP-F10AC Adapter

AC Cable(Model with Bluetooth)(Other models)

Japan





EU
EFTA





Turkey

-



UK





USA
CanadaCB-US05-20A
CB-US06-20A

Brazil-*2

CB-JP07-20A
CB-JP08-20A

PW-G2421-W1
PW-G2421-W2

CB-CE04-20A
CB-CE05-20A
CB-UK03-20A
CB-UK04-20A*1: Ask your SII sales representative when you want to operate the products in countries/regions other than those listed above.
*2: Use the AC cable of 2.0 meters long that complies with safety standards in Brazil.

4919. ACCESSORIES AND CONSUMABLE PARTS■Specified Accessories
Name

Model

AC adapter

PW-G2421-W1
PW-G2421-W2

AC cable*

CB-JP07-20A
CB-JP08-20A
CB-US05-20A
CB-US06-20A
CB-CE04-20A
CB-CE05-20A
CB-UK03-20A
CB-UK04-20A

Wall mounting kit

WLK-B01-1

USB cable
Powered USB cable

IFC-U02-2
IFC-V01-1*: The shape of an outlet differs by country. Confirm it before using.

■Specified Peripherals
Name

Model

DrawerDRW-A01*1

External buzzer

BZR-A01-1

Customer display

DSP-A01-K1*2
DSP-A01-W1*2*1: See "DSP-A01 SERIES CUSTOMER DISPLAY TECHNICAL REFERENCE" for details.
*2: See "DSP-A01 SERIES CUSTOMER DISPLAY USER'S GUIDE" for details.

■Recommended Products (Barcode Scanner)
Model

Manufacturer

Readable barcode

F560-GV-USB

CINO

One-dimensional barcode

DS4308-USBR

Zebra

One-dimensional barcodeTwo-dimensional barcode

DS4608-USBR

Zebra

One-dimensional barcodeTwo-dimensional barcode

Voyager 1450g

HoneywellOne-dimensional barcodeTwo-dimensional barcode■Recommended Products (USB Hub)
Model

Manufacturer

A7516011

Anker

BSH4U120U3BK

BUFFALO

U3H-A416BBKELECOM50

■Specified Roll Paper
Model

Specifications

TP-E23C-1

Paper width 58 mm

TP-B10CH

Paper width 80 mm■Specified Thermal Paper*
Model

Manufacturer

PD160R-N

Oji Paper

TP50KR-2Y

Nippon Paper

TF60KS-E

Nippon Paper

P220VBB-1

Mitsubishi Paper Mills.

KT48FA

Papierfabrik August Koehler

Alpha400-2.1

Appvion*: We do not handle.

When using different roll paper or thermal paper from the one specified, the printing quality or specified
life of the thermal head would not be guaranteed.

51

20. MS SETTINGS LIST
: Default value
General Setting 1MS
1-1 to 3

1-4 to 5

Value

Function
Reserved

0

1

-

Fixed

00B：Aqua
01B：Green
10B：Off
11B：BlueStandby LED Selection(Standby LED)

-

Fixed

Auto Activation by AC Selection(Auto Activation by AC)

DisableEnablePOWER Switch Function Selection(Power SW)

DisableEnable

1-6

Reserved

1-7
1-8

General Setting 2 (External Buzzer Setting When Error Occurs)
MS

Value

Function01

Buzzer Count Selection(Buzzer Count)

00B：None
01B：Once
10B：Thrice
11B：Continue

2-3 to 4

Buzzer Pattern Selection(Buzzer Pattern)

00B：Pattern1
01B：Pattern2
10B：Pattern3
11B：Pattern4

2-5

Buzzer Volume Selection(Buzzer Volume)

Low

Loud

-

Fixed

2-1 to 2

2-6 to 8

Reserved

52

General Setting 3 (External Buzzer Setting When Cut Process Completes)
MS

Value

Function

01

3-1 to 2

Buzzer Count Selection(Buzzer Count)

00B：None
01B：Once
10B：Thrice
11B：Five Times

3-3 to 4

Buzzer Pattern Selection(Buzzer Pattern)

00B：Pattern1
01B：Pattern2
10B：Pattern3
11B：Pattern4

3-5

Buzzer Volume Selection(Buzzer Volume)

Low

Loud

-

Fixed

3-6 to 8

Reserved

General Setting 4MS

4-1 to 2

Value

Function

0100B: Fixed 2-division / Dynamic division 96 dots
(2 div. / 96 dots)
01B: Fixed 2-division / Dynamic division 144 dots
Number of Dots Selection for Fixed Division(2 div. / 144 dots)
and Dynamic Division
10B: Fixed 2-division / Dynamic division 144 dots
(Division Method)(2 div. / 144 dots)
11B: Fixed 2-division / Dynamic division 288
dots (2 div. / 288 dots)

4-3

Division Drive Method Selection(Head Drive)

4-4

Paper Width Selection(Paper Width)

4-5

Number of Effective Dots Selection(Number of Effective Dots)

4-6

Reserved

4-7 to 8

Fixed division(Fixed)Dynamic division(Dynamic)

58 mm

80 mm

512 dots / 360 dots

576 dots / 432 dots

-

Fixed

00B：Prohibition
01B：Middle (Quality)
10B：Middle (Silent)
11B：High

Maximum Print Speed Selection(Print Speed)53General Setting 5
MS

Value

Function

0

1

5-1

Automatic Status Response Selection(Auto Status Back)

EnableDisable5-2

Initialized Response Selection(Init. Response)

EnableDisable5-3

Data Discard Selection When Error Occurs(Error Through)EnableDisable5-4

Data Discard Selection When Output Buffer
Full Occurs(Response Data Discarding)EnableDisable5-5Reserved-

Fixed

5-6 to 7

Initialization Performance Selection After
Paper Setting(Paper Set Handle)

5-8

Cutting Mode Selection After Paper Setting(Cutting Method)

00B: Disable
01B: Stamp & cut (Stamp&cut)
10B: Initial cut (Standard)
11B: Disable
Full cut (Full)

Partial cut (Partial)

General Setting 6MS

6-1 to 8

Value

Function

000000000B: 70%00000001B: 75%
00000010B: 80%
00000011B: 85%00000100B: 90%
00000101B: 95%

Print Density Selection(Print Density)

100000111B: 105%00001000B: 110%00001001B: 115%
00001010B: 120%
00001011B: 125%
00001100B: 130%00000110B: 100%
Other than above: Prohibition

54

General Setting 7MS

7-1 to 8

Value

Function

0100000000B: Standard
00000001B: TP50KR-2Y
00000010B: PD160R
00000011B: TF60KS-E
00000100B: P220VBB-1
00000101B: Alpha400-2.1
00000110B: KT48FA
Other than those above: Prohibition

Thermal Paper Selection(Thermal Paper)

General Setting 13
MS

Value

Function01

Shift-JIS Code

JIS Code

13-1

Kanji Code System Selection(Kanji Code)13-2

180° Reverse Function Selection(Reverse Function)

EnableDisable13-3

Realtime Command Selection(Realtime Command)

DisableEnable-Fixed

13-4 to 8

Reserved

55

International Character Setting
MS

15

Value

FunctionInternational Character Setting(International Character)0

100000000B: USA
00000001B: France
00000010B: Germany
00000011B: United Kingdom
00000100B: Denmark I
00000101B: Sweden
00000110B: Italy
00000111B: Spain I
00001000B: Japan
00001001B: Norway
00001010B: Denmark II
00001011B: Spain II
00001100B: Latin America
00010001B: Arabia
Other than those above: Prohibition

Character Code Table Setting
MS

16

Value

Function

Character Code Table Setting(Character Code Table)

0

100000000B: USA, Standard Europe (Code Page437)
00000001B: Katakana
00000010B: Multilingual (Code Page850)
00000011B: Portuguese (Code Page860)
00000100B: Canadian-French (Code Page863)
00000101B: Nordic (Code Page865)
00001101B: Turkish (Code Page857)
00001110B: Greek (Code Page737)
00001000B: Latin (Code Page1252)
00001001B: Russian (Code Page866)
00001010B: Eastern Europe (Code Page852)
00001011B: Euro (Code Page858)
00100010B: Cyrillic (Code Page855)
00100101B: Arabic (Code Page864)
00101101B: Central European (Code Page1250)
00101110B: Cyrillic (Code Page1251)
00101111B: Greek (Code Page1253)
00110000B: Turkish (Code Page1254)
11111111B: User Page
Other than those above: Prohibition

56

General Setting 17MS

17-1 to 2

17-3
17-4 to 8

Value

Function

0100B: Mode1
01B: Mode2
10B: Mode3
11B: Disable

Paper Saving Setting(Paper Saving)
Feed Backward Setting After Paper Cutting(Backfeed After Cut)Reserved

EnableDisable-FixedGeneral Setting 18 (External Buzzer Setting With Commands)
MS

Value

Function01

Buzzer Count Selection(Buzzer Count)

00B: None
01B: Once
10B: Thrice
11B: Five Times

18-3 to 4

Buzzer Pattern Selection(Buzzer Pattern)

00B: Pattern1
01B: Pattern2
10B: Pattern3
11B: Pattern4

18-5

Buzzer Volume Selection(Buzzer Volume)

Low

Loud

-

Fixed

18-1 to 2

18-6 to 8

Reserved

USB Host Setting
Value

MS

Function

38-1

Scanner Automatic Status Response Selection(Scanner Auto Status Back)38-2 to 8

Reserved

5701EnableDisable-FixedBluetooth Setting
MS

Value

Function01

EnableDisable39-1

iOS Auto Connection Selection(Auto Connection)

39-2

Security Mode Selection(Security Mode)

PIN code (PIN)

SSP

39-3

Inquiry Response Selection(Inquiry Response)

AlwaysPairing Mode

39-4

Association Model Selection(AssocModel)

Numeric Comparison

Just Works

-

Fixed

39-5 to 8

Reserved

USB Setting
FunctionValue

USB Device Class

Printer

VendorUSB Communication*

EnableDisableiOS/Android

Windows

Connection Mode**: Only for USB Type-C + Bluetooth + USB host model.

58

Seiko Instruments Inc.

1-8, Nakase, Mihama-ku, Chiba-shi,
Chiba 261-8507, Japan
Print System Division
Telephone:+81-43-211-1106
Facsimile:+81-43-211-8037
Seiko Instruments USA Inc.
Thermal Printer Div.
21221 S. Western Avenue, Suite 250, Torrance, CA 90501, USA
Telephone:+1-310-517-7778 Facsimile:+1-310-517-7779
Seiko Instruments GmbH (Economic operator)
Siemensstrasse 9, D-63263 Neu-lsenburg, Germany
Telephone:+49-6102-297-0 Facsimile:+49-6102-297-50100
info@seiko-instruments.de
Seiko Instruments Trading (H.K.) Ltd.
7/F, Ying Tung Industrial Building, 802 Lai Chi Kok Road, Kowloon, Hong Kong
Telephone:+852-2494-5111 Facsimile:+852-2424-0901
Seiko UK Ltd. (Authorized Representative in the United Kingdom)
SC House, Vanwall Road, Maidenhead, Berkshire, SL6 4UW
Download page:https://www.sii.co.jp/sps/eg/download/index.html(Specifications are subject to change without notice.)