ULTIMATE U38 Freestanding Gas Stove

Owners &Installation Manual

www.regency-fire.com
MODELS: U38-NG1 Natural Gas

U38-LP1 Propane

FOR YOUR SAFETY
What to do if you smell gas: Do not try to light any appliance Do not touch any electrical switch:
do not use any phone in your buildFOR YOUR SAFETYing.
Do not store or use gasoline or other flammable vapors and  Immediately call your gas supplierliquids in the vicinity of this or any other appliance.
from a neighbour's phone. Follow
the gas supplier's instructions.
Installation and service must be performed by a qualified  If you cannot reach your gas supinstaller, service agency or the gas supplier.
plier, call the fire department.
WARNING:
If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage,personal injury or loss of life.

Tested by:

Installer: Please complete the details on the back coverand leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
918-530a

FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4

04/05/11

To the New Owner:

Congratulations! You are the owner of a state-of-the-art ULTIMATE Gas Stove by FIREPLACE PRODUCTS INTERNATIONAL LTD. The Regency® Gas Series of hand crafted appliances has been designed
to provide you with all the warmth and charm of a woodstove, at the flick of a switch. The models U38NG1, and U38-LP1 of this series has been approved by Warnock Hersey for both safety and efficiency.
As it also bears our own mark, it promises to provide you with economy, comfort and security for many
trouble free years to follow. Please take a moment now to acquaint yourself with these instructions andthe many features of your Regency® Gas Stove.

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Regency® U38-1 ULTIMATE Freestanding Gas StoveTABLE OF CONTENTSSAFETY LABELOPERATING INSTRUCTION

Copy of Safety Label .....................................................5

Operating Instructions ................................................23
Lighting Instructions.....................................................23
Shutdown Instructions .................................................23
First Fire ......................................................................23
Automatic Convection Fan Operation..........................23
Adjusting Flame Height ...............................................23
Copy of the Lighting Plate Instructions .......................24
Pilot Adjustment ...........................................................25
Aeration Adjustment ....................................................25
Normal Operating Sounds of Gas Appliances .............25

REQUIREMENTS
MA Code - CO Detector.................................................6

INSTALLATION
Before You Start ............................................................7
Important Message ......................................................8
General Safety Information............................................8
Installation Checklist ......................................................8
Clearances to Combustibles..........................................9
Optional Outside Air.......................................................9
Draft Hood ...................................................................10
High Elevation .............................................................10
Venting.........................................................................10
Gas Connection ........................................................... 11
Gas Pipe Pressure Testing .......................................... 11
Conversion from ng to lp .............................................12
Conversion to Lower BTU Rating ................................15
Log Set Installation ......................................................16
Front Door Installation .................................................19
Louver Installation .......................................................19
Test for Flue Spillage ...................................................19
Wall Thermostat ..........................................................20
Remote Control ..........................................................20
Final Check..................................................................20
Wiring Diagrams ..........................................................21

MAINTENANCE
Maintenance instructions .............................................26
Log Replacement ........................................................26
Door and Glass Gasket ...............................................26
Gold-plated Doors .......................................................26
Glass Replacement .....................................................26
Fan Maintenance .........................................................27
Removing Valve...........................................................28

PARTS LIST
U38-1 Main Assembly..................................................29
U38-1 Burner & Log Assembly ....................................30
U38-1 Door Assemblies ...............................................31

WARRANTY
Warranty ......................................................................35

Regency® U38-1 ULTIMATE Freestanding Gas Stove3

DIMENSIONS

U38-NG1 & U38-LP1

4

Regency® U38-1 ULTIMATE Freestanding Gas StoveSAFETY LABELThis is a copy of the label that accompanies
each ULTIMATE Freestanding Gas Stove. We
have printed a copy of the contents here for yourreview. The safety label is located on the insideof the drop down pedestal door.

NOTE: Regency® units are constantly being
improved. Check the label on the unit and if
there is a difference, the label on the unit is thecorrect one.

Copy of the Safety Label for the U38-1 Freestanding Gas Stove

Duplicate serial #Listed: VENTED GAS FIREPLACE HEATER / FOYER AU GAZ À ÉVACUATION
Certified for/Certifiée pour: CANADA and U.S.A.
Tested to: CGA-2-17-M91, ANSI Z21.88a-2007 / CSA 2.33a-2007
WN# 16459
MAY BE INSTALLED IN MANUFACTURED (MOBILE) HOMES AFTER FIRST SALE

Model/Modele: U38-NG1
Model/Modele: U38-LP1

FACTORY EQUIPPED FOR NATURAL GAS: Model U38-NG1
Minimum supply pressure
5"
WC/C.E. (1.25kPa)
Manifold pressure High3.8"
WC/C.E. (0.94kPa)
Manifold pressure Low
1.1"
WC/C.E. (0.27kPa)
Model U38-NG: Factory Equipped for Altitude 0-2000 ft.
Orifice size
#31
DMS
Altitude0-2000 ft/pi(0-610)Maximum Input
40,000 Btu/h(11.73Kwh)
Minimum Input
21,000 Btu/h(6.15Kwh)
Model U38-NG: Convertible for Altitude 2000-4500 ft.
Orifice size
#33
DMS
Altitude
2000-4500ft/pi (610-1370m)
Maximum Input
36,000 Btu/h(10.55Kw)
Minimum Input
19,000 Btu/h(5.57Kwh)
Model U38-NG: Convertible to 30,000 Btu for Altitude 0-4500 ft.
Orifice size
#37
DMS
Maximum Input
30,000 Btu/h(8.78Kwh)
Minimum Input
15,000 Btu/h(4.39Kwh)
FACTORY EQUIPPED FOR PROPANE GAS: Model U38-LP1
Minimum supply pressure
12"
WC/C.E. (3.00Kpa)
Manifold pressure High11"
WC/C.E. (2.74Kpa)
Manifold pressure Low
2.9"
WC/C.E. (0.72Kpa)
Orifice size
50
DMS
Altitude0-2,000 ft/pi(0-610m)
Maximum Input
38,000 BTU/h (11.14Kw/h)
Minimum Input
20,000 BTU/h (5.86Kw/h)
Model U38-LP: Convertible to 30,000 Btu for Altitude 0-4500 ft.
Orifice size
#52
DMS
Maximum Input
30,000 Btu/h(8.78Kwh)
Minimum Input
15,000 Btu/h(4.39Kwh)

DO NOT REMOVE THIS LABEL/NE
PAS ENLEVER CETTE ÉTIQUETTE

314
314
Serial No./No de serie

ÉQUIPÉ À L'UISINE POUR GAZ NATUREL:
Pression d’alimentation minimum
Pression tubulure d’échappement élevée
Pression tubulure d’échappement basse

Minimum Clearances to Combustibles
Degagement minimum des materiaux combustibles:
A 7-1/2" /190mm
B 6"/150mmE 2"/50mm
Min. Ceiling Height from top of unit / Min. Plafond
Hauteur en haut de l'appareil:36" / 914 mm

Dimensions de l’orifice
L'altitude
Débit calorifique maximum selon
Débit calorifique minimum selon
Transforme en haute l'altitude Gaz Naturel:
Dimensions de l’orifice
L'altitude
Débit calorifique maximum selon
Débit calorifique minimum selon
Dimensions de l’orifice
Débit calorifique maximum selon
Débit calorifique minimum selon
ÉQUIPÉ À L'UISINE POUR GAZ PROPANE:
Pression d’alimentation minimum
Pression tubulure d’échappement élevée
Pression tubulure d’échappement basse
Dimensions de l’orifice
L’altitude
Débit calorifique maximum selon
Débit calorifique minimum selon
Dimensions de l’orifice
Débit calorifique maximum selon
Débit calorifique minimum selon

Electrical supply / Électrique 115VAC, 1.13 A, 60Hz
Made in Canada / Fabrique au CanadaThis appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and Propane Installation Code, CSA B149.1.
This appliance must be installed in accordance with the Standard CAN/CSA Z240 MH, Mobile Housing, in Canada, or with the Manufactured Home Construction and Safety Standard, Title
24 CFR, Part 3280, in the United States, or when such a standard is not applicable, ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard or ANSI A119.2 ou NFPA
501C Standard for Recreational Vehicles
This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured (mobile) home where not prohibitedby local codes. See owner's manual for details.
Installer l'appareil selon les codes ou règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation ANSI Z223.1, National Fuel Gas Code ou CSA-B149.1 en vigueur.
Installer l'appareil selon la norme CAN/CSA-Z240, Série MM, Maison mobiles ou CAN/CSA-Z240 VC, Véhicules de camping, ou la norme 24 CFR Part 3280, Manufactured Home Construction and Safety Standard. Si ces normes ne sont pas pertinentes, utilisez la norme ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard, ou ANSI A119.2 ou NFPA
501C Standard for Recreational Vehicles.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquéo
mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements. Cet apparene peut pas être utilisé avec
d'autres gaz sauf si une trousse de conversion certifiée est fournie.
This vented gas fireplace heater is not for use with air filters.
Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation
For use with glass doors certified with the appliance only
Pour utilisation uniquement avec les portes en verre certifiées avec l'appareil.

VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS.
FOYER AU GAZ À ÉVACUATION - NE PAS UTILISER AVEC DU COMBUSTIBLE SOLIDE.

918-508a

For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.
For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.
The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarmwith battery back up in the same room where the gas appliance is installed.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

5

REQUIREMENTS
MA Code - CO Detector(for the State of Massachusetts only)
5.08: Modifications to NFPA-54, Chapter 10(2) Revise 10.8.3 by adding the following additional requirements:(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part forresidential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less thanseven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shallbe satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is
installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery
operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure
served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services ofqualified licensed professionals for the installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon
monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period ofthirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions
shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The
sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR
5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by
the Board; and2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or
structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of ProductApproved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, theinstructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies"special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list anddetailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions,
all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of
the installation.

6

Regency® U38-1 ULTIMATE Freestanding Gas Stove

INSTALLATIONBEFORE YOU START
Safe installation and operation of this appliancerequires common sense, however, we are requiredby the Canadian Safety Standards and ANSIStandards to make you aware of the following:

INSTALLATION AND REPAIR SHOULD
BE DONE BY AN AUTHORIZEDSERVICE PERSON. THE APPLIANCESHOULD BE INSPECTED BEFORE
USE AND AT LEAST ANNUALLY BY A
PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY
BE REQUIRED DUE TO EXCESSIVE
LINT FROM CARPETING, BEDDING
MATERIAL, ETC. IT IS IMPERATIVETHATCONTROL COMPARTMENTS, BURNERS
AND CIRCULATING AIR PASSAGEWAYS
OF THE APPLIANCE BE KEPT CLEAN.

YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE
IN THE SAME AREA AS THE APPLIANCE. TODDLERS, YOUNG CHILDRENAND OTHERS MAY BE SUSCEPTIBLE
TO ACCIDENTAL CONTACT BURNS. A
PHYSICAL BARRIERS IS RECOMMENDED IF THERE ARE AT RISK INDIVIDUAL
IN THE HOUSE. TO RESTRICT ACCESSTO A FIREPLACE OR STOVE, INSTALL
AN ADJUSTABLE SAFETY GATE TO
KEEP TODDLERS, YOUNG CHILDRENAND OTHER AT RISK INDIVIDUALS OUT
OF THE ROOM AND AWAY FROM HOT
SURFACES.
CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACEDON OR NEAR THE APPLIANCE.

DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATEDOUT OF TRAFFIC AND AWAY FROMFURNITURE AND DRAPERIES.

WARNING: FAILURE TO INSTALL THISAPPLIANCE CORRECTLY WILL VOID
YOUR WARRANTY AND MAY CAUSE A
SERIOUS HOUSE FIRE.
CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF HIGH
SURFACE TEMPERATURES, ESPECIALLY THE FIREPLACE GLASS, AND
SHOULD STAY AWAY TO AVOID BURNS
OR CLOTHING IGNITION.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

7

INSTALLATIONIMPORTANT MESSAGE
SAVE THESE
INSTRUCTIONSThe ULTIMATE Freestanding Gas Stove must be
installed in accordance with these instructions.
Carefully read all the instructions in this manual
first. Consult the "authority having jurisdiction" todetermine the need for a permit prior to starting
the installation.

12) Under no circumstances should this appliancebe modified. Parts that have to be removed forservicing should be replaced prior to operating
this appliance.
13) Installation and any repairs to this applianceshould be done by a qualified service person. A
professional service person should be called toinspect this appliance annually. Make it a practice to have all of your gas appliances checked
annually.
14) Do not strike the glass door.
15) Under no circumstances should any solid fuels(wood, paper, cardboard, coal, etc.) be used inthis appliance.

1) The appliance installation must conform withlocal codes or, in the absence of local codes,
with the current Canadian or National Gas
Codes, CAN1-B149 or ANSI-223.1 Installation
Codes.

16) The appliance area must be kept clear and freeof combustible materials, (gases and other flammable vapours and liquids).

3) This appliance is Listed for bedroom installations when used with a Listed Millivolt
Thermostat. Some areas may have further
requirements, check local codes before installation.
4) This appliance is Listed for Alcove installations,maintain minimum Alcove clearances as follows, minimum ceiling height of 66", minimum
width of 48" and a maximum depth of 36".

9) Final check. Refer to the "Final Check" section.
Before leaving this unit with the customer, theinstaller must ensure that the appliance is firingcorrectly and operation fully explained to customer.
This includes:
1) Clocking the appliance to ensure the correct
firing rate (rate noted on label) after burning
appliance for 15 minutes.

18) WARNING: Operation of this appliance when notconnected to a properly installed and maintained
venting system or tampering with the blocked ventshutoff system can result in carbon monoxide(CO) poisoning and possible death.

2) If required, adjusting the primary air to ensurethat the flame does not carbon. First allow theunit to burn for 15-20 min. to stabilize.

19) This appliance needs fresh air for safe operationand must be installed so there are provisions foradequate combustion and ventilation air.

CAUTION: Any alteration to the product that causessooting or carboning or that results in damage is
not the responsibility of the manufacturer.

Emissions from burning wood or gas could
contain chemicals known to the State ofCalifornia to cause cancer, birth defects
or other reproductive harm.

INSTALLATIONCHECKLIST

6) See general construction and assembly instructions.

1) Locating your appliance. Refer to the "Clearance
to Combustibles" section.

7) This appliance must be connected to a ventand terminate to the outside of the building
envelope. Never vent to another room or insidea building.

2) If using outside air. Refer to the "Optional Outside
Air" section.

8) Inspect the venting system annually for blockage and any signs of deterioration.

4) Make gas connections.
Connection" section.

3) Install venting. Refer to the "Venting" section.
Refer to the "Gas

9) Any safety glass removed for servicing must
be replaced prior to operating the appliance.

Test the pilot. Must be as per diagram in the"Pilot Adjustment" section.

10) To prevent injury, do not allow anyone who isunfamiliar with the operation to use the fireplace.

5) If necessary, convert Natural Gas to Propane(Refer to the "Conversion from Natural Gas
to Propane" section), or convert to lower BTU(Refer to the "Conversion to Lower BTU Rating"section).

8

a. Log Set Installationb. Front Door Installationc. Louver Installationd. Wall Thermostat
e. Remote Control

17) Do not connect this gas appliance to chimney flue
serving a separate sold-fuel burning appliance.

5) This unit is not approved for installation into a
mobile home.

11) Wear gloves and safety glasses for protection
while doing required maintenance.

7) Install standard and optional features. Referto the following sections where applicable.

8) Test for flue spillage (draft test). Refer to the"Test for Flue Spillage" section.

GENERAL SAFETYINFORMATION

2) The appliance when installed, must be electrically grounded in accordance with local codes,
or in the absence of local codes with the current
National Electrical Code, ANSI/NFPA 70 or CSA
C22.1 Canadian Electrical Code.

6) Test Gas Pressure. Refer to the "Gas Pipe
Pressure Testing" section.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

INSTALLATION
CLEARANCES TOCOMBUSTIBLES

Minimum ceiling height is 36" / 914 mm from
top of unit.

The clearances listed below are MINIMUM distances. Measure the clearance to both the appliance and the chimney connector. (The farthest
distance is correct if the two clearances do notcoincide.) For example, if the appliance is set as
indicated in one of the figures but the connector is
too close, move the stove until the correct clearance
to the connector is obtained.

Outside air for combustion can be brought ineither through the bottom of the pedestal or
through the rear plate of the pedestal.
For both bottom and rear "outside air" the Pedestal Cover Plate must be installed. Loosen the
4 screws on the rear of the pedestal and slide
the cover plate over them. Slide the plate to theleft to center it and tighten down the 4 screws.

This unit can be installed on a solid combustible
surface like a wood floor. This unit can also be
installed directly on carpeting or vinyl when thebottom pedestal cover plate (provided with unit)
is installed.
This appliance may be installed only with the clearances as shown in the situations pictured. Do not
combine clearances from one type of installation
with another in order to achieve closer clearances.
Use the minimum clearances shown in the diagrams
below for installation with "B" vent.

OPTIONALOUTSIDE AIR

Outside Air ThroughPedestal Bottom

If further reduced clearances are needed, obtain requirements for construction of a protectedwall from your local building authorities and their
allowable reductions of the listed clearances.

Once you have properly marked the position ofyour unit as outlined in "General Information"and "Clearances to Combustibles", cut a properly sized hole though the floor directly under
your pedestal base to the outside. Pipe fresh
air into the pedestal area by using appropriate
metallic duct pipe with a mesh grill at the outside termination. Do not remove the knockout.

U38-NG1 & U38-LP1 Clearances
A Side Wall to Unit

7-1/2" / 190 mm

B Back Wall to Unit

6" / 155 mm

E Side Wall to Unit

2" / 50 mm

U38-NG1 & U38-LP1 REFERENCEDIMENSIONS

Rear View

C Back Wall to Flue Centerline 10-3/4" / 273 mm
D Side Wall to Flue Centerline 20-1/2" / 520 mm
F Side Wall to Flue Centerline 11" / 280 mm

Outside Air ThroughRear of Pedestal
Remove the blanking plate from the rear of thepedestal cover plate and bend the two tabs
out 90 degrees. Pipe fresh air into the pedestal
area by using duct pipe with a mesh grill at theoutside termination. Attach the pipe to the tabs
with screws.

Side View

Regency® U38-1 ULTIMATE Freestanding Gas Stove

9

INSTALLATION
Vent Terminations

DRAFT HOOD

VENTING

This heater has a draft hood built in. It must not
be altered, obstructed, or blocked in any way, andthe unit must be installed so that the draft hoodis in the same atmospheric pressure zone as the
combustion air inlet to the burner. This heater must
be properly connected to a venting system. This
heater is equipped with a vent safety shutoff system.

This heater is a vented appliance and must beconnected to a chimney/flue in accordance with
the installation codes.

WARNING: Operation of this heater when notconnected to a properly installed and maintained
venting system or tampering with the vent safety
shutoff system can result in carbon monoxide(CO) poisoning and possible death.

HIGH ELEVATIONThe U38-1 (with 40,000 BTU rating) is approvedin Canada for altitude 2000 ft. to 4500 ft. (CAN/
CGA-2.17-M91) with the orifice kit (Part # 591-975).
For Natural Gas installations above 4500 ft. follow
current CAN/CGA-B149.1.
In U.S.A., for installations above 2000 ft. refer tocurrent ANSI Z223.1 Sc8-8.1.2a appendix F, forresizing orifice.

Note:

The rear pedestal cover plate is only
required when outside air is being
used. If using room air for combustion,
remove this plate from the back of thepedestal.

For your safety this heater is equipped with a ventsafety switch designed to sense incorrect venting
and react by shutting down the gas supply. This
thermally actuated switch is located within the draft
hood and will detect either a blocked chimney orbackdraft condition where the chimney flow has
reversed. If this switch shuts the unit down, it indicates a drafting problem that must be identified
and rectified without delay - the thermally activatedswitch must never be bypassed or disconnected asa hazardous or deadly condition can result.

Venting Requirements
A four inch diameter vent is required. B-Vent, Class
A or Masonry with an approved liner are all acceptable. For cosmetic or aesthetic purposes 6" outervent can be used as long as an approved inner ventis installed. Fasten but do not penetrate the inner
sleeve of the B-Vent when tightening the screw.
Follow all venting manufacturer’s requirements andlocal building codes. In cold climates, we recommend the use of insulated B-vent, chase, and liners.
For altitudes above 2000 ft. we recommend that aminimum flue height of 12 ft. is used.

Installation into Existing
Woodstove Flue System
1) Clean existing Chimney system.
2) Run an approved 4" flex liner or "B" vent into
existing chimney.
Note:

See the chimney systems manufacturer for detailed installation instructions.

Flue Mounting Bracket
Attach the flue mounting bracket with the enclosed
screw as shown in the diagram.

10

Regency® U38-1 ULTIMATE Freestanding Gas Stove

INSTALLATIONGAS CONNECTION

System Data
U38-1 Converted to 30,000 Btu

The gas line can be rigid pipe, or to make installation easier, use a listed flexible connector if
allowed by local codes. Copper may also be
used if approved by local codes.

For 0 to 4500 feet altitude
Burner Inlet Orifice Sizes:
Natural Gas
Burner#37

The gas connection at the valve is 3/8" NPT.
For minimum and maximum supply pressure
see the System Data Table.

System Data
U38-1 with 40,000 BTU
U38-NG1: For 0 to 2000 feet altitude
U38-LP1: For 0 to 4500 feet alttitude
Burner Inlet Orifice Sizes:
Natural Gas
Burner#31

Propane#50

Max. Input
Natural Gas
Propane40,000 Btu/h
38,000 Btu/hMin. Input
Natural Gas
Propane22,000 Btu/h
20,000 Btu/h

Supply Pressure
Natural Gas
Propanemin. 5" w.c.
min. 12" w.c.

Manifold Pressure
Natural Gas
3.8"
Propane11"+/- 0.2" w.c.
+/- 0.2" w.c.

Electrical: 120 V. 1.13A 60Hz.
Circulation: Variable speed fan, 125/75
CFM.
Log Set: Ceramic fiber, 7 per set.

System Data:
HIGH ELEVATION - U38-NG1
For 2,000 - 4,500 feet altitude
Burner Inlet Orifice Sizes:
Natural Gas
Burner#33

Propane#52

Max. Input
Natural Gas
Propane30,000 Btu/h
30,000 Btu/hMin. Input
Natural Gas
Propane15,000 Btu/h
15,000 Btu/h

Supply Pressure
Natural Gas
Propanemin. 5" w.c.
min. 12" w.c.

4) Light the pilot and turn the valve to "ON" position.
5) The pressure check should be carried out withthe unit burning and the setting should be within
the limits specified on the safety label.
6) When finished reading manometer, turn off thegas valve, disconnect the hose and tighten thescrew (clockwise) with a 1/8" flat screwdriver.
Screw should be snug, but do not over tighten.

S.I.T. Valve Description

Manifold Pressure
Natural Gas
3.8"
Propane11"+/- 0.2" w.c.
+/- 0.2" w.c.

Electrical: 120 V. 1.13A 60Hz.
Circulation: Variable speed fan, 125/75
CFM.
Log Set: Ceramic fiber, 7 per set.

1) Gas on/off knob
2) Manual high/low adjustment
3) Pilot Adjustment
4) Thermocouple Connection5) Main Operator6) Outlet Pressure Tap
7) Inlet Pressure Tap
8) Pilot Outlet
9) Main Gas Outlet
10) Flange Securing Screw Holes
11) Alternative TC Connection Point
12) Thermoelectric Unit
13) Additional Valve Mounting HoleGAS PIPE PRESSURETESTING
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kPa). Disconnect piping from valve at pressuresover 1/2 psig (14" w.c.).
The manifold pressure is controlled by a regulator
built into the gas control, and should be checkedat the pressure test point.
Note:

Max. Input Rating 36,000 Btu/hMin. Input Rating 19,000 Btu/h

To properly check gas pressure,both inlet and manifold pressures
should be checked using the valvepressure ports on the valve.

1) Make sure the valve is in the "OFF" position.
2) Loosen the "IN" (# 7) and/or "OUT" (# 6)pressure tap(s), turning counterclockwisewith a 1/8" wide flat screwdriver.
3) Attach manometer to "IN" and/or "OUT"
pressure tap(s) using a 5/16" ID hose.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

11

INSTALLATIONCONVERSION KIT# 731-969 FOR NG TO LP
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!

3) Remove burner. See diagram below.

Each Kit contains one LPG
Conversion Kit and one DC
Sparker Kit.
LPG Conversion Kit Contains:
Qty.
Part #
Description
1904-529
5/32" Allen Key
1
904-641
Burner Orifice #50
1
918-590
Label "Converted toLPG"
1908-528
Red "LPG" label
1910-037
LPG Injector(Pilot Orifice)1918-485
Instruction Sheet
DC Sparker Kit Contains:
Qty.
Part #
Description
1820-475
Bracket DC Sparker
1820-476
Bracket DC Sparker
1904-153
Washer #8 ExternalStar1
904-330
Nut 8-32 Hex
1
904-438
Plug Nylon 0.750 Hole,Black
2904-531
Bushing Split Plastic
0.500 in.
1
904-543
Screw 8-32 x 3/4
Pan Head2904-553
Screw #8 x 1/2
Type "B", Black Oxide
1910-073
Spark Generator
Battery Holder
1
910-074
Spark Generator
Switch C/W Wire1
910-078
Battery Size AA
Energizer En912
910-199
Clip Wire Holder
1910-903
Wire Fan To Power
Cord, Ground 30 in.
904-781
Velcro Hook, Black
904-782
Velcro Hook, Black10) Insert a 5/32” or 4mm Allen wrench into
the hexagonal key-way of the screw(Fig. 2), rotate it counter-clockwise until
it is free and extract it.

Note: Use a magnetic type screwdriver
if possible.

Fig.2
11) Check that the screw is clean and if
necessary remove dirt.
Pilot assembly is now accessible
for steps 4) to 10).

12) Flip the screw (Fig. 3).

4) Open pedestal door and remove thegold chain from door which will allow
door to fall.
5) Remove lighting panel by removing the
6 Phillips head screws and put to theside.
6) Remove hi-low extension knob.
7) Turn control knob to the “OFF” position.
8) Pull off the Hi/Lo gas extension knob toaccess the orifice.

Fig.313) Using the Allen wrench as shown in
Fig.4, rotate the screw clockwise until
snug, do not overtighten.

Installation of LPG
Conversion Kit:
1) Shut off the gas supply.
2) Open the front door and carefully
remove the logs and lava rock.

9) Remove the black
protection cap by handfrom the high-low knob
(Fig.1).

Fig.4

Fig. 1
12

Regency® U38-1 ULTIMATE Freestanding Gas Stove

INSTALLATIONWARNING!
Do not over tighten the screw.
Recommended to grip thewrench by the short side.

17) Unscrew the pilot orifice with the allen
key and replace with the LPG pilot
orifice in the kit.

2) Remove the front control panel by
unscrewing the 6 screws.

14) Verify that if the conversion is fromNG to LPG, the screw must be reassembled with the red o-ring visible(Fig. 5).

Red o-ring visible

LPG Configuration18) Remove burner orifice with a 1/2"
wrench while using a 9/16" wrench tohold onto the elbow behind the orifice,then discard the orifice.

3) Unplug the Piezo Ignitor wire andremove Piezo Ignitor from the control
panel.

Fig.5

15) Re-assemble the black protection cap(Fig. 6).

4) Plug up the Piezo Ignitor mounting holewith the plastic plug.
Burner Orifice19) Reinstall new burner orifice LPG
stamped #50 and tighten.
20) Reverse steps 3) to 2).

Fig. 621) Attach the label "This unit has been
converted to LPG" near or on top of the
Serial # decal.
22) Replace yellow "NG" label with red"LPG" label.

WARNING!
Also check that the pilot
and main burner injectors areappropriate for the gas type.

16) Pull off the pilot cap to expose the pilot
orifice.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

ONLY REQUIRED FOR THE U38
Installation of the DC Sparker:5) Connect the DC spark generator wires
to the SIT Valve with the screw, which isprovided in the kit.

1) Remove the back pedestal cover by
unscrewing the 4 screws.

13

INSTALLATION
6) Secure with screw.

11) Attach the Piezo Ignition Wire to theback of the DC Sparker box.

15) Attach the green ground wire.

green ground wire7) Reversing step 2 and secure the control
panel back onto the stove pedestal withthe screws.

12) The ground wire and DC Sparker
ignition go through the hole on the heatshield.

16) Install the supplied battery into the DC Sparker
Box by opening the battery compartment.
NOTE: The battery in the DC Sparker Box willneed to be replaced annually.

Battery
Compartment

8) Attach one end of the green ground wire
to the grounding stud on the inside of
the pedestal.

13) Apply the plastic bushing to the heatshield hole.
17) Place the heat shield over the DC Sparker.

9) The Ground Wire, DC Sparker Ignition
Wire and Piezo Spark Wire all go
through the hole located on the pedestal
back cover.
14) Connect the DC Sparker Ignition Wire to
the DC Sparker.

18) We recommend mounting the DC Sparker
box onto the pedestal back cover.

10) Put on the plastic split bushing.

19) Check for gas leaks.
20) Check inlet and outlet pressures.
21) Check operation of flame control.
22) Check for proper flame appearance and glow
on logs.
14

Regency® U38-1 ULTIMATE Freestanding Gas Stove

INSTALLATIONCONVERSION TO LOWER BTU RATING
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION!

Move Rear Log
Pins forward to
front holes.

Natural Gas Conversion Kit 730-920
Contains:
Qty. Part # Description
1 904-240 Burner Orifice #37 (NG)
1 918-034 Decal "Converted to 30,000 Btu"
1 918-033 Instruction Sheet
Propane Conversion Kit 730-922
Contains:
Qty. Part # Description
1 904-390 Burner Orifice #52 (Propane)
1 918-034 Decal "Converted to 30,000 Btu"
1 918-033 Instruction Sheet

Vent Restrictor setting at High 40,000 Btu/h1) Shut off the gas supply.
2) Open the front door. Carefully remove thelogs and lava rock.

6) Remove burner orifice with a 1/2" wrenchand discard.

3) Remove burner. See diagram below.

Vent Restrictor setting at Low 30,000 Btu/h10) Attach the label "This unit has been converted to..." on top of the Serial # decal overthe higher Btu information.
Burner Orifice
Note: Use amagnetic typescrewdriver if possible.

4) Unscrew the 2 Rear Log Pins and move tothe front hole position.
5) Remove Rear Log Bracket and slide theLog Bracket Restrictor between the Rear
Log Bracket and the burner, secure withthe 2 screws.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

7) Reinstall new burner orifice (NG stamped#37 or LP stamped #52) and tighten.
8) Reverse steps 3) and 2).

11) Check for gas leaks.
12) Check inlet and outlet pressures.
13) Check operation of flame control. Checkfor proper flame appearance and glow on
logs.

9) Adjust Vent restrictor setting: To set the Vent
restriction as indicated in the diagram, simply
loosen the screws and push the vent restrictor plate to the correct position. Tighten thescrews.
Unit

Btu/h

Restrictor Opening

U38-1

40,000

A 1-3/8" (35mm)

U38-1

30,000

B 1-1/8" (29mm)

15

INSTALLATIONLOG SET INSTALLATION
Read the instructions below carefully and refer tothe diagrams. If logs are broken do not use the unit
until they are replaced. Broken logs can interferewith the pilot operation.

2) Sprinkle the embers on the left and right sides of thefirebox base.

The gas log kit contains the following:a) 02-65b) 02-56c) 02-44d) 02-46e) 02-45f) 02-47g) 02-48h) 902-151i) 902-154j) 946-669

Rear Log
Middle Left Log
Front Left Log
Left Top Log
Front Right Log
Center Log
Middle Right Log
Embers
Lava
Platinum Embers

EmbersEmbers3) Place Rear Log A)02-65 on the two pins on the rearlog support.

(supplied w/packaged manual)A)02-65

Pins on Rear Log Support
The "02" refer numbers (i.e. 02-65) aremolded into the rear of each log.

4) Place the Middle Left Log B)02-56 on the two pins
as shown.

Note: Install Optional Brick Panels prior to
installing logs.
1) Carefully remove the logs from the box and unwrap
them. The logs are fragile, handle with care - do
not force into position.

16B)02-56

Regency® U38-1 ULTIMATE Freestanding Gas Stove

INSTALLATION
5) Sprinkle some lava rock just in front of B)
02-56 on the burner holes.

8) Place Front Right Log E)02-45 on the two pins asshown.

B)02-56E)02-45

Lava Rock
6) Place Front Left Log C)02-44 onto the 2 front pins
as shown.
9) Place the lava rock in the area between the left andright logs, leaving a space in the middle forlog (F) 02-47.
C)02-44

7) Place the Left Top Log D)02-46 on the pin on Log
B)02-56 and on top of the cutout on Log A)02-65.

A)02-65

10) Separate platinum embers and place around thelava rock on the burner. Avoid stacking platinum
embers.

D)02-46B)02-56C)02-44

Pin

Regency® U38-1 ULTIMATE Freestanding Gas Stove

Cutout17

INSTALLATION
11) Place the notch in Center Log F)02-47 overLog E)02-45 and across the cutout on Log A)0265.
G)02-48E)02-45F)02-47
A)02-65

Side
ViewE)02-45

Bracket
Notch

Cutout12) Position notch in Front Right Log G)02-48 on Log
F)02-47 and push the bottom right edge against thebracket on the burner tray.

The bottom right edge of Log G)02-48
must sit snugly against the bracket

13) Test fire to ensure proper light off (make sure flame
flows smoothly from one end of burner to the other.
If there is any flame hesitation, check that area forany blockage of the burner port.

G)0

2-48

A)02-65
A)02-65
G
-4

6

2-

F)0
2-4
7

E)02-4502B)02-56

D)

F)02

-47

)0

48

E)02-45C)02-44
Notch

18

Regency® U38-1 ULTIMATE Freestanding Gas Stove

INSTALLATIONFRONT DOORINSTALLATION(packaged separately)1) Open the two side panels.

LOUVERINSTALLATION
1) Attach the top & bottom louvers to the sidestove panel using 2 screws per side.

The smoke should be drawn into the draft
hood. If the smoke is not drawn into the draft
hood, turn the unit off and check for the causeof lack of draft.
.

2) Slide the door
onto the two hinge
pins making surethe two pieces
are flush together.
See diagram 1.
3) Close the door.
The latch plate
must be centered around thealignment pin. See
diagram 2. If the latch
plate interferes with thecorner of the stove you
may want to angle theplate slightly so the door
closes easier.

Note: If the flue is blocked or has a strong
reverse flow, the thermally actuated safetyswitch mounted in the draft hood will automatically shut off the gas supply within about
10 minutes. If the heater turns off becauseof this during the spillage test, check for thecause of the lack of draft.

Diagram 1

4) The latches should already be at the proper
setting. If they are too hard or too easy
to close, you may want to adjust them byloosening the latch catch. See diagram 3.

TEST FOR FLUESPILLAGE
A "spillage" test must be made before theinstalled unit is left with the customer. Follow
the procedure below:
1) Start all exhaust fans in the home and anyother gas appliances. Then close all doors
and windows.
Diagram 25) Remove the blue plastic protective coatingfrom the glass.
6) Test the seal around the door by placinga piece of paper between the unit and thedoor, close the door and try to pull the paper
out. If it slips out easily, then the door is
not properly sealed. Tighten or loosen thelatch. See diagram 3.

2) Light the unit and set controls to maximum.

The thermally activated safety switch must
be manually reset before first startup.

3) After five minutes, test that there is a "pull"on the flue by placing a smoke match,cigarette or similar device which gives off
smoke, on the edge of the draft hood. See
diagrams.

Diagram 3
Note:

The door latch may require adjustment as the door gasket material
compresses after a few fires andafter glass replacement. Turn thelatch catch inward or outward toloosen or tighten.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

19

INSTALLATIONFINAL CHECKOPTIONAL
WALL THERMOSTATOPTIONAL
REMOTE CONTROL

A wall thermostat may be installed if desired.
Connect the wires as per the wiring diagrams.
Note that the wires are connected to the "TH"on the gas valve. Use table below to determine
the maximum wire length:

Use the Regency® Remote Control Kit approved for this unit. Use of other systems may
void your warranty.

1) Clocking the appliance to ensure the correct
firing rate (rate noted on label) at 15 minutes.

The remote control kit comes with a hand heldtransmitter, a receiver and a wall mounting
plate.

2) If required, adjusting the primary air to ensurethat the flame does not carbon. First allow theunit to burn for 15 min. to stabilize.

1) Choose a convenient location on the wallto install the receiver and the receptaclebox (protection from extreme heat is very
important). Run wires from the fireplace tothat location, use Thermostat Wire Table.

3) Check for proper draft.

Note: Preferable if the thermostat is installedon an interior wall.
Regency® offers an optional programmablethermostat but any 250-750 millivolt rated nonanticipator type thermostat that is CSA, ULC or
UL approved may be used.

CAUTION
Do not connect the millivolt
wall thermostat wires
to the 120V wires.
Thermostat Wire Table
Recommended Maximum Lead Length(Two-Wire) When Using Wall
Thermostat (CP-2 System)
Wire Size

14 GA.
16 GA.
18 GA.
20 GA.
22 GA.

20

Max. Length2) Connect the wires as per the wiring diagram
above.

CAUTION
Do not connect the millivolt remote control wires tothe 120V wires.

Before leaving this unit with the customer, theinstaller must ensure that the appliance is firingcorrectly. This includes:

CAUTIONAny alteration to the product thatcauses sooting or carboning that
results in damage to the exteriorfacia is not the responsibility of the
manufacturer.

3) Install 3 AAA alkaline batteries in transmitterand 4 AA alkaline batteries in the receiver.
Install the receiver and its cover in the wall.
Switch the remote receiver to "remote"mode. The remote control is now ready for
operation.

50 Ft.
32 Ft.
20 Ft.
12 Ft.
9 Ft.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

INSTALLATIONWIRING DIAGRAMSThis heater does not require a 120V A.C. supply
for operation. In case of a power failure, theburner switch and the optional remote control/
thermostat will continue to operate. However,a 120V A.C. power supply is needed for the
fan/blower operation.

Caution: Ensure that the wires do not touch any hot surfaces and are away fromsharp edges.

For NATURAL GAS Units and Units NOT Equipped with DC Spark Boxes

WARNING: Electrical Grounding Instructions
This appliance is equipped with a three pronged (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded
three-prong receptacle. Do not cut or remove the grounding prong from this plug.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

21

INSTALLATIONFor PROPANE Units and Units Equipped with DC Spark Boxes**For installation of the DC Spark Box refer to the LP Conversion instructions in this manual.

CAUTION:
Label all wires prior to disconnection
when servicing controls. Wiring errors
can cause improper and dangerous
operation.

22

Regency® U38-1 ULTIMATE Freestanding Gas StoveOPERATING INSTRUCTIONSINSTALLATIONOPERATING
INSTRUCTIONSBefore operating this appliance, proceed throughthe following check list.
1) Read and understand these Instructions
before operating this appliance.
2) Check to see that all wiring is correct andenclosed to prevent possible shock.
3) Check to ensure there are no gas leaks.
4) Make sure the three pieces of door glass
are properly positioned. Never operate theappliance with any of the glass removed orwith the door open.
5) Verify that all venting and the cap is unobstructed.
6) Verify log placement. If the pilot cannot beseen when lighting the unit - the logs or theembers have been incorrectly positioned.
7) The unit should never to turned off and on
without a minimum of a 60 second wait.

2) Push in PILOT knob slightly and turn clockwise to off. Knob cannot be turned frompilot to off unless knob is pushed in slightly.
Do not force.
3) Wait five minutes to allow gas, that may haveaccumulated in the main burner compartment, to escape. If you smell gas, follow the
instructions on the front of this manual. If
you don't smell gas continue on to the nextstep.
4) Turn the PILOT knob counterclockwise topilot and align it with the arrow as shownin diagram 1.
5) Push in PILOT knob all the way in andhold. Immediately push IGNITOR button
until pilot lights. Continue to hold the PILOT
knob in for approximately one minute, thenrelease the PILOT knob. The pilot flame
should continue to burn. If the pilot does
not remain lit, repeat operation allowing alonger period before releasing PILOT knob.
6) Turn PILOT knob counter clockwise to on.
7) Use the Burner ON/OFF switch to turn on
the burner.

LIGHTING
INSTRUCTIONS

8) Rotate the HEAT control to adjust the flame
height higher or lower.

NOTE: For all propane units and units
equipped with electric spark boxes, see"Copy of Lighting Plate Instructions" section for more details.

SHUTDOWN
INSTRUCTIONSIMPORTANT: The PILOT knob cannot be
turned from pilot to off unless it is partiallydepressed.
Note:Open the pedestal door of the unit
before lighting the pilot. Once thepilot is lit, close the door. You should
never operate the unit with the door
open.

1) Use the Burner ON/OFF switch, thermostat
or remote control to turn off the burner.
2) Push in the PILOT knob slightly and turnclockwise to off. Do not force.
3) Turn off all electric power to the appliance
if service is to be performed.

ing off of any oils remaining from manufacturing. Smoke detectors in the house may go off
at this time. Open a few windows to ventilate
the room for a couple of hours. The glass may
require cleaning.

DO NOT ATTEMPT TO CLEAN THE
GLASS WHILE IT IS STILL HOT!
Note: When the glass is cold and the appliance is lit, it may cause condensationand fog the glass. This condensation
is normal and will disappear in a few
minutes as the glass heats up.

DO NOT BURN THE APPLIANCE WITHOUT THE GLASS FRONT IN PLACE.

AUTOMATICCONVECTION FANOPERATION
The fan operates automatically - turn the knobon the pedestal control panel to adjust to thedesired speed. The fan will turn on as the stovecomes up to operating temperature. After theunit has been turned off and cools to below a
useful heat output range the fan will shut off
automatically.

ADJUSTING FLAME
HEIGHT
Your heater has an adjustable flame to tailor the
look and heat output to your specific needs. It
is adjusted by turning the flame adjustment dialon the gas control valve.

FIRST FIRE

Diagram 1

1) If the PILOT knob is in the off position proceed
to Step 4.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

The FIRST FIRE in your stove is part of thepaint curing process. To ensure that the paintis properly cured, it is recommended that you
burn your fireplace for at least four (4) hours thefirst time you use it with the fan on. When first
operated, the unit will release an odour causedby the curing of the paint and the burnTurn clockwise toadjust the flame
higher, counterclockwise for alower flame.

23

OPERATING INSTRUCTIONSCOPY OF THE LIGHTING PLATE INSTRUCTIONSFOR YOUR SAFETY READ BEFORE LIGHTING
1/
NFPA 54, or Natural Gas and Propane Installation Codes, CSA B149.1. (Australia: A S5601-2004, New Zealand: NZS 5261)

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage,or additional information consult a qualified installer, service agency or gas supplier.
A) This appliance has a pilot which must be lighted by hand, following the instructions below exactly.
B) BE FORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than
air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance
Do not touch any electric switch, do not use any phone in your building
Immediately call your gas supplier from a neighbors phone. Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire department.
try toC) Us
repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D) Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance andto replace any part of the control system and any gas control which has been under water.
E) Thisappliance needs fresh air for safe operation and must be installed so there are provisions adequate combustion + ventilation air.

. Keep burner
appliance.

l

LIGHTING INSTRUCTIONSSTOP! Read the safety information above on this label.
FOR UNITS NOT EQUIPPED WITH ELECTRIC SPARK:
1) Push in gas control knob slightly and turn clockwise
to“OFF”. Knob cannot be turned from “PILOT” to “OFF” unlessknob is pushed in slightly. Do not force.
OFF
PILOT BURNER
VEILLEUSE
THERMOPILE
ELEMENTTHERMOELECTRIQUE

FOR ALL PROPANE UNITS AND
UNITS EQUIPPED WITH ELECTRIC SPARK BOXES:
1) Push in gas control knob slightly and turn to “PILOT” position.
2) Push in control knob all the way and hold in untilthe pilot lights
up. Continue to hold the control knob in for about 20 seconds
after the pilot is lit. Release knob.
3) Push in gas control knob slightly and turn to "ON" position.
4) Turn ON the flame switch.

2) Wait five (5) minutes to clear out any gas. If you then smell gas
STOP! follow “B” in the safety information above on this label. If
you don’t smell gas, go to the next step.
3) Tu rn knob on gas control counterclockwise
to “PILOT”.
4) Pu sh in control knob all the way and hold in. Immediately push
black button on spark igniter until pilot lights. Continue to hold thecontrol knob in for about 1/2 minute after the pilot is lit. Releaseknob and it will pop back up. Pilot should remain lit. If it goes out,
repeat steps 3) and 4).
If knob does not pop up when released, stop and immediately callyour service technician or gas supplier.
If the pilot will not stay lit after several tries, turn the gas control
knob to “OFF” and call your service technician or gas supplier.
5) Tu rn gas control knob counterclockwise
to “ON”.
6) Us e rocker switch to operate main burner.

TO TURN OFF GAS APPLIANCE
1) Turn off the flame switch.
to “OFF”. Do not force.
2) Push in the gas control knob slightly and turn clockwise3) Turn off all electric power to the appliance if service is to be performed.
You may shut off the pilot during prolonged non use periods to conserve fuel.

DO NOT REMOVE THIS INSTRUCTION PLATE

24

918-474b

Regency® U38-1 ULTIMATE Freestanding Gas StoveOPERATING INSTRUCTIONSINSTALLATIONPILOT ADJUSTMENTAERATION
ADJUSTMENT

Periodically check the pilot flames. Correct
flame pattern has three strong blue flames: 1
flowing around the thermopile and 1 around thethermocouple, and 1 flowing across the rear of
the burner (it does not have to be touching theburner).

The burner aeration is factory set but may needadjusting due to either the local gas supply or
altitude.

Note:

U38-NG1
U38-LP1

U38-1 with 40,000 Btu/hNatural Gas:
1/4" open
Propane:1/2" open

U38-NG1
U38-LP1

U38-1 with 30,000 Btu/hNatural Gas
3/16" open
Propane3/8" open

If you have an incorrect flame pattern, contact your Regency® dealer
for further instructions.

The aeration adjustment gears are located on
the right side of the burner box and can be accessed from the side or from the front when thelouvers are removed.

NORMAL OPERATINGSOUNDS OFGAS APPLIANCES
It is possible that you will hear some sounds fromyour gas appliance. This is perfectly normal due tothe fact that there are various gauges and typesof steel used within your appliance. Listed below
are some examples. All are normal operating
sounds and should not be considered as defects
in your appliance.
Blower:Regency® gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" soundwhen ON. This sound will increase or decreasein volume depending on the speed setting of yourfan speed control.
Burner Tray:
The burner tray is positioned directly under theburner tube(s) and logs and is made of a different gauge material from the rest of the firebox
and body. Therefore, the varying thicknesses ofsteel will expand and contract at slightly different
rates which can cause "ticking" and "cracking"sounds. You should also be aware that as there
are temperature changes within the unit thesesounds will likely re-occur. Again, this is normal
for steel fireboxes.

Top View of pilot flame
Incorrect flame pattern will have small, probably
yellow flames, not coming into proper contact
with the rear of the burner or thermopile.

To adjust the aeration: use the allen key to turnthe turning gear which will adjust the air shutter.
Open the air shutter for a blue flame or close it
for a yellower flame.

Blower Thermodisc:
When this thermally activated switch turns ON
it will create a small "clicking" sound. This is theswitch contacts closing and is normal.
Pilot Flame:
While the pilot flame is on it can make a very slight"whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, adull clicking sound may be audible, this is normal
operation of a gas regulator or valve.

Top View of pilot flame

Unit Body/Firebox:
Different types and thicknesses of steel will expand
and contract at different rates resulting in some"cracking" and "ticking" sounds will be heard
throughout the cycling process.
Clockwise to open,
counter-clockwise to close.
Caution: Carbon will be produced if the air
shutter is closed too much.
Note: Any damage due to carboning resulting from improperly setting the aeration controls is NOT covered underwarranty.
Note: Aeration Adjustment should only be
performed by an authorized Regency®
Installer at the time of installation orservice.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

25

MAINTENANCE
MAINTENANCE
INSTRUCTIONS
1) Always shut the valve off before cleaning.
For relighting, refer to lighting instructions.
Keep the burner and control compartment
clean by brushing and vacuuming at least
once a year. When cleaning the logs, usea soft clean brush as the logs are fragileand easily damaged.
2) Clean glass (never when unit is hot), appliance, louvers, and door with a damp cloth.
Never use an abrasive cleaner. The gold
louvers (and optional gold door) may bescratched if abrasives are used to clean
them.
The heater is finished in a heat resistantpaint and should only be refinished withheat resistant paint (not with wall paint).
Regency® uses StoveBright Paint - Metallic
Black #6309.
3) Make a periodic check of burner for proper
position and condition. Visually check theflame of the burner periodically, making surethe flames are steady; not lifting or floating.
If there is a problem, call a qualified service
person.
4) The appliance and venting system must be
inspected before use, and at least annually,
by a qualified field service person, to ensurethat the flow of combustion and ventilation
air is not obstructed.
During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers - do notblock the pilot or burner ports.
5) Keep the area near the appliance clear andfree from combustible materials, gasoline
and other flammablevapours and liquids.

WARNING: CHILDREN AND
ADULTS SHOULD BE ALERTEDTO THE HAZARDS OF HIGH
SURFACE TEMPERATURE ANDSHOULD STAY AWAY TO AVOIDBURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEY ARE IN THE SAME ROOM
AS THE APPLIANCE.
CAUTION: ANY SAFETY SCREEN
OR GUARD REMOVED FOR SERVICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERATING THE APPLIANCE.
26

CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT
BE PLACED ON OR NEAR THE
APPLIANCE.
DO NOT USE THIS APPLIANCE
IF ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL AQUALIFIED SERVICE TECHNICIAN TO INSPECT THE APPLIANCE AND TO REPLACE ANYPART OF CONTROL SYSTEM AND
ANY GAS CONTROL WHICH HAS
BEEN UNDER WATER.

GLASS REPLACEMENTYour Regency® stove is supplied with hightemperature, 5 mm Neoceram ceramic glassthat will withstand the highest heat that yourunit will produce. In the event that you breakyour glass, purchase your replacement from an
authorized Regency® dealer only, and follow the
step-by-step instructions for replacement. Never
operate your unit with broken glass.
WARNING: Do not operate appliance withthe glass front removed, cracked or broken.
Replacement of the glass should be done bya licensed or qualified service person.

MITRED DOOR

6) Verify proper operation after servicing.

Removing Glass:

LOG REPLACEMENTThe unit should never be used with broken logs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove thelogs. The pilot light generates enough heat toburn someone. If for any reason a log shouldneed replacement, you must use the proper
replacement log. The position of these logs
must be as shown in the diagram under Log
Installation.

Note:

Wearing gloves will protect yourhands while handling glass.

1) Remove the door from the unit and place
on a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the 24 nuts holding the glass
retainers in place. Do not remove the nuts
underneath the retainers.

Note: Improper positioning of logs may create carbon build-up and will alter
the unit’s performance which is notcovered under warranty.

DOOR AND GLASSGASKET
If the door gasket requires replacement use
7/8" diameter oval door gasket (Part # 650-920).
The glass requires 5/8" flat glass gasket. Seeyour Regency® dealer.

GOLD-PLATED DOORSThe 24 carat gold plated finish on the door
requires little maintenance, and need only
be cleaned with a damp cloth. DO NOT use
abrasive materials or chemical cleaners, as
they may harm the finish and will void thewarranty. Clean any fingerprints off before
turning the unit on.

4) Remove the door catch plate.
5) Remove glass retainers on sides first (3 eachside) then remove two center retainers.
Note: Center glass retainers are glued tocenter glass.
6) Remove glass from extrusions. When removing center glass, leave white insulation inplace.

Regency® U38-1 ULTIMATE Freestanding Gas StoveMAINTENANCE
7) Put gasket glue on the retainers, but do not
put glue on the screws. Replace the door
gasket, the two ends butt tight together on
the bottom edge of the door.

Installing Glass
1) Install both center and side glass onto extrusions as per diagram.

8) Replace door on the stove and check theseal.

2) Place glass assembly into door frame.
3) Install retainers by placing 1 drop of glue
where previously glued and put in place.
4) Install side retainers.

To Remove U38-1 Fan:
1) Unplug or disconnect power source tostove.
2) Remove all logs and the rear log support,then remove the 10 screws holding the access panel in place, see Diagram 1. (Fanis also accessible by opening the right side
door. See Diagram 2).
3) Unclip the black and white wires from thefan motor.

5) Install door catch plate.
6) Install the 24 nuts loosely, do not tighten
yet.
7) Tighten side panels nuts using the following
procedure:

a.
b.
c.

tighten top & bottom outside corner
nuts (2)tighten inside nuts (3)tighten top & bottom inside corners(2)8) Tighten the 10 nuts on center glass retainer.
9) Repeat step 7 for other side panel.
10) Replace new gasket by gluing it in place.
11) Install door onto stove and check the seal.

PANEL DOOR
1) Remove the door from the unit and place
on a soft surface to prevent scratching.

FAN MAINTENANCE
If your fan requires maintenance or replacement,
access to the fan is through the access panelon the rear wall of the firebox.
Note: The unit MUST NOT be operated
without the fan access panel securely
in place and correctly sealed.

IMPORTANT: These fans collect a lotof dust from within your home. Ensure you maintain these fan motors
on a regular basis by vacuumingout the fan squirrel cages, aroundthe motor, and around the grills on
the back of the stove.
Diagram 2

IMPORTANT
Disconnect power supply
before servicing

2) Pull out the door gasket.
3) Remove the nuts holding the glass retainers
in place.
4) Remove the glass retainers (sides, top andbottom) and the door catch plate.
5) Replace the glass. The glass must havegasketing around it.
6) Reverse the previous steps, replace theretainers and fasten with the nuts but do
not overtighten, as this can break the glass.
Note: the door catch plate fits on top of theleft side retainer.

Diagram 1

WARNING: Electrical Grounding
Instructions This appliance isequipped with a three pronged(grounding) plug for your protection
against shock hazard and shouldbe plugged directly into a properly
grounded three-prong receptacle.
Do not cut or remove the grounding
prong from this plug.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

4) Lift fan off of the 2 pins, tip back and pullthrough firebox opening. Disconnect thegreen ground wire from the left side of the
fan as soon as you can reach it.

Replacing U38-1 Fan:
Reverse the above steps (1 - 4). If necessary
install a new gasket before replacing the fanaccess panel. Make sure the fan wires and theground wire are reattached.

27

MAINTENANCEREMOVING VALVE
If your valve requires maintenance or replacement, follow these instructions:
NOTE:9) Carefully lift the burner tray assembly out.

Always shut off the gas supply
before removing the valve.

1) Open front pedestal door and unhook chain.
You may want to put a soft cloth on the baseof the unit so that when the pedestal door
is open it doesn't scratch the paint. See
diagram below.

5) Carefully remove the logs and lava rock.
6) At this point you should disconnect the gas
at the valve.
7) Remove the burner by removing the two
1/4" hex head screws. See diagram below.

2) Undo the six screws holding the control
panel in place.
3) Disconnect all wires from the back of thepanel and then remove panel. You should
lay the panel on a soft cloth so it doesn't getmarked up. See diagram below.

10) To replace the burner tray assembly, simply
reverse these instructions.

Note: Use amagnetic type screwdriver.
8) Remove eight 1/4" hex head screws holding
the burner tray assembly in place.

4) Remove the two outside frame pieces byremoving two screws per side. See diagram
below.

28

Regency® U38-1 ULTIMATE Freestanding Gas StovePARTS LIST
U38-1 MAIN ASSEMBLY
Part #

Description

9)10)560-920560-921560-922560-055
730-034

Top/Bottom Gold Louver Assy
Top/Bottom Brush Nickel Assy
Top/Bottom Black Louver Assy
Fan Access Door
Gasket for Fan Access Door

11)
12)

730-517/P
910-331/P
910-794

Fan Assembly
Fan Motor (120 Volt)
Power Cord (120 Volt)

15)
16)
17)
18)

*
730-039904-257
560-025

Pedestal Assembly
Pedestal Door
Pedestal Door Magnet
Pedestal Back

19)
20)
21)
23)

730-530730-525560-031904-258

Short Side Panel Door Assy (Right Side)
Short Side Panel Door Assy (Left Side)
Hinge for Side PanelSide Panel Door Magnet

1)

Regency® U38-1 ULTIMATE Freestanding Gas Stove

Part #

Description

24)948-255

Door Latch c/w Hook

25)
27)
28)
30)
32)
33)
34)
35)
38)

910-250
910-233*
750-010730-565560-535590-273590-930820-058

Spill Switch
Thermodisc - Fan Auto/On/Off
Mounting Bracket - Fan Thermodisc
Rear Panel
Firebox Baffle
False Top Assembly
Flue Attachement Bracket
Ult. 6" Flue Collar (Optional)
Pedestal Base Cover

948-216918-530

Logo Plate
Manual*Not available as a replacement part.

29

PARTS LIST
U38-1 BURNER & LOG ASSEMBLY
Part #

Description

910-241910-190904-586910-373910-372908-646650-220910-330

Burner ON/OFF Switch (3-way)Piezo Ignitor & Nut
Knob - Fan Control Switch
Knob - Pilot Valve Extension
Flame Adjusting Knob
Control Panel Decal
Control Panel Plate
Fan Speed Control (120 V)

750-524/P
750-526/P
910-478904-240904-690904-390904-641

Valve Assembly - Natural Gas
Valve Assembly - Propane
Valve S.I.T. - Natural Gas / Propane#37 Orifice - N.G. (at 30,000 Btu/hr)#31 Orifice - N.G. (at 40,000 Btu/hr)#52 Orifice - Propane (at 30,000 Btu/hr)#50 Orifice - Propane (at 38,000 Btu/hr)

71)
72)

730-528910-034
910-035

Rear Log Bracket Assy
Pilot Assy-S.I.T.- 3 flame - N.G.
Pilot Assy-S.I.T.-3 flame- Propane

75)730-935

Log Set

78)
80)
81)
84)

730-550
260-565904-565*

Burner Assy - NG/LP
Air Shutter Gear Assembly (Female)Hex Key 3/16" AF
Air Shutter Gear Assembly (Male)

51)
52)
53)
54)
55)
56)
57)
58)

60)

*Not available as a replacement part.

30

Regency® U38-1 ULTIMATE Freestanding Gas StovePARTS LIST
U38-1 DOOR ASSEMBLY
Part #

Description

730-932730-933
730-934

Gold Wrap Door - Complete
Black Wrap Door - Complete
Brushed Nickel Wrap Door - Complete

101)
105)
107)
111)

650-920*936-243*

Door Gasket Kit
Ceramic Paper
Glass Gasket
Door Frame Fibre Paper

208)

940-325/P

Wrap Glass*Not available as a replacement part.

Regency® U38-1 ULTIMATE Freestanding Gas Stove

31

NOTES

32

Regency® U38-1 ULTIMATE Freestanding Gas StoveNOTES

Regency® U38-1 ULTIMATE Freestanding Gas Stove

33

NOTES

34

Regency® U38-1 ULTIMATE Freestanding Gas StoveWARRANTY

Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit
thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaserof a Regency Product. This warranty is not transferable.
The Warranty: Limited Lifetime
The combustion chamber, heat exchanger, burner tubes/pans, logs and gold plating (against defective manufacture only) are covered under the Limited Lifetime Warranty for five (5) years for parts and subsidized labour* and parts only thereafter.
Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for five (5) years and parts only thereafter from date of purchase.
Special Finishes - One year on brushed nickel, louvers and doors. You can expect some changes in color as the product "ages" with constant heating and cooling. FPI
warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks, ie. finger
prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.
Electrical and mechanical components such as blowers, switches, wiring, thermodiscs, FPI remote controls, spill switches, thermopiles, thermocouples, pilot assemblycomponents, and gas valves are covered for two years parts and one year subsidized labour* from the date of purchase. Blowers and valves replaced under warranty
are considered repairs and continue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.
FPI venting components (Direct Vent units) are covered parts and subsidized labour* for three (3) years from date of purchase.
Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.
Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only.
Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent
provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for manufacturer defect.
The authorized selling dealer is responsible for all in-field service work carried out on your Regency product. FPI will not be liable for results or costs of workmanshipfrom unauthorized service persons or dealers.
At all times FPI reserves the right to inspect product in the field which is claimed to be defective.
All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer
name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once
manufactured. ie. as products evolve, field modifications or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.
Embers, glass and door gaskets, door handles and paint are not covered under the terms of this warranty policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation,
negligence or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressurecaused by mechanical systems such as furnaces, fans, clothes dryer, etc.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify yourwarranty on this product.
Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.
* Subsidy according to job scale as predetermined by FPI.

Regency® U38-1 ULTIMATE Freestanding Gas Stove35

Regency® fireplace products are designedwith reliability and simplicity in mind. In
addition, our internal Quality Assurance
Team carefully inspects each unit
thoroughly before it leaves our door.
Fireplace Products International Ltd. is pleased to extend thisLimited Lifetime Warranty to theoriginal purchaser of a Regency®
Product.
See the inside back cover for details.

Register your Regency® online at
http://www.regency-fire.com

Installer: Please complete the following information
Dealer Name & Address: _________________________________________________________________________________________________________________
Installer: ___________________________________________________________
Phone #: ___________________________________________________________
Date Installed: ______________________________________________________
Serial No.: __________________________________________________________

Regency® is a trademark of FPI Fireplace Products International Ltd.
© Copyright 2010, FPI Fireplace Products International Ltd. All rights reserved.

Printed in Canada