Guide

PREMIUMADRESSManual2

Contents
1. Introduction

4

2. Product options
2.1 Product options for MAIL and DIALOGPOST		with wrapping or in card form
2.2 Product options for DIALOGPOST
		without wrapping and for Pressepost
2.3 Overview of product options
2.4 Prices

5
6

11
13

3. PREMIUMADRESS ID: Managing mailouts

14

4. Preparation for dispatch
4.1 Data matrix code
4.2 Item labeling and types of franking
4.3 Customer numbers for PREMIUMADRESS Label		 and FRANKIT items

16
16
17
21

5. Data transfer
5.1 Methods used to transfer data
5.2 Data formats

22
23
25

6. Online services
6.1 Address information
6.2 PREMIUMADRESS ID
6.3 Analysis
6.4 PREMIUMADRESS Label
6.5 Settings
6.6 Assistance

28
30
34
40
42
44
49

7. Data fields and code tables
7.1 Data fields
7.2 Code tables

50
50
59

8. Glossary

61

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About this manual
PREMIUMADRESS is an innovative service from Deutsche Post.
To make it even easier for you to use PREMIUMADRESS wehave written this manual. It covers all important topics andanswers questions you may have.

Tip: When you read this manual as a PDF file on yourPC you can use the internal links in this document toquickly jump forward or back.

Learn the basics about PREMIUMADRESS in chapter 1. Explore
the different product options in chapter 2 and be guided stepby-step through the individual elements and functions inchapter 3. You’ll find data fields and code tables for correctlyinterpreting address information in chapter 7.

Customer service
Should you have any questions that are notanswered in this manual, please contact ourcustomer service:
Product assistance
Telephone: 0228-4222 112*
* Mon. – Fri. from 8:00 a.m. – 6:00 p.m., Sat. from 8:00 a.m. – 2:00 p.m.,
except on national holidays in Germany

Technical assistance:
E-mail: serviceteam@premiumadress.de
premiumadress.de4

1. Introduction

Digital maintenance of address data
In Germany, there are nearly 10 million changes of address
every year. With PREMIUMADRESS you can update youraddress data reliably and digitally with every mailout. And
reduce your number of incorrectly addressed items – and theassociated costs – effectively.
PREMIUMADRESS items are marked with a “P” and a data
matrix code. This is a two-dimensional imprint that contains
important information for managing your address data suchas return addresses and customer or billing process numbers.
In the event that an item cannot be delivered, the informationis scanned and cross-checked with address databases, after
which you receive the up-to-date address information.

In addition, with PREMIUMADRESS you decide what is to bedone with mail items that cannot be delivered: Are they to be
forwarded, returned or destroyed?
With a total of seven PREMIUMADRESS product options tochoose from, you can put together a PREMIUMADRESS package that perfectly matches your needs. Additional practicalapplications are available to increase transparency and convenience in your address data management operations evenfurther.

The PREMIUMADRESS process at a glance*
12

Preparation for
Deliverability checkdispatch
The local mail carrierYour items are marked
verifies deliverability.
with a “P” for PREMIUMADRESS and a data
matrix code that contains all relevant information. In the event thatan item is not deliverable, this information
indicates what action is
to be taken.

3

Data recording
Your data matrix codeand the address field
are scanned. This
step records the information they contain and links it to thereason the item cannot be delivered.

4

Data cross-checkYour digitized address
data is cross-checkedagainst the redirection
and deceased persons
databases. Optionalcross-check against
the undeliverable mailitems database is also
possible, as is thecommissioning of an
address search.

* A PREMIUMADRESS contract must be concluded before PREMIUMADRESS can be used.

5

Data transfer
The data is made available in the form of adownload or via SFTP
after the delivery attempt.

5

2. Product options

Use PREMIUMADRESS on a flexible basis
Select one of seven PREMIUMADRESS product options for
managing your mailouts and keeping your address data up to
date. Use PREMIUMADRESS according to your needs.
Based on the type of item you are sending, such as MAIL or
DIALOGPOST, you choose one or several product options whichallow you to specify:
Address information:
Which electronic information and address corrections do you
want?
Action to be taken:
What should be done with your items?

Optional database confirmation andautomatic address search
For the PREMIUMADRESS product options Basis,
Report, Plus and Fokus you can additionally book across-check of any undeliverable items with Deutsche Post. In this case the information on the undeliverable item is verified by a cross-check with theaddress database.
With the help of the address search service, PREMIUMADRESS can automatically update addresses forwhich no active redirection request is in place. The
comprehensive search is based on data from numerous relocation and address databases. For further
information, please see page 14.

Tip: Non-delivery notifications, address corrections,and information on deceased persons are free ofcharge for MAIL items with the product options
PREMIUMADRESS Basis and PREMIUMADRESS
Report.

Note: The column with the pictogram in the heading shows you at a glance the address information
you receive in electronic form for the respective
product option.

6

Product options

2.1 Product options for MAIL and DIALOGPOST
with wrapping or in card form
1. PREMIUMADRESS Basis
Address information

Action to be taken
Deliver
ReturnRedirect

Destroy

Relocation address / information in caseof move with redirection order
Undeliverable because the recipient could not befound / delivery was refused / item was not collected

Undeliverable because the recipient isdeceased

With PREMIUMADRESS Basis you receive all available
address information electronically. If the recipient has
moved and has requested mail redirection, the item isredirected, and if the item cannot be delivered, it isdestroyed. This option can also be used for wrap-

per-packed newspapers (STREIFBANDZEITUNG).
Optionally, a database confirmation or an address
search can be conducted in the case of non-delivery.

2. PREMIUMADRESS Report
Address information

Action to be taken
Deliver
ReturnRedirect

Destroy

Relocation address / information in caseof move with redirection order
Undeliverable because the recipient could not befound / delivery was refused / item was not collected

Undeliverable because the recipient isdeceased** Delivered as address property 10 (recipient / company could not be found at the specified address).

With PREMIUMADRESS Report you receive only
information regarding non-delivery. This option canalso be used for wrapper-packed newspapers(STREIFBANDZEITUNG).

Optionally, a database confirmation or an address search
can be conducted in the case of non-delivery.

Product options

3. PREMIUMADRESS Plus
Address information

Action to be taken
Deliver
ReturnRedirect

Destroy

Relocation address / information in caseof move with redirection order
Undeliverable because the recipient could not befound / delivery was refused / item was not collected

Undeliverable because the recipient isdeceased

With the PREMIUMADRESS Plus option, all available
address information is sent to you electronically. In addition, items that cannot be delivered are sent back to you.
This option can also be used for registered items, wrap-

per-packed newspapers or merchandise shipment. As an
option, a database confirmation or an address search canbe performed if an item cannot be delivered.

4. PREMIUMADRESS Fokus
Address information

Action to be taken
Deliver
ReturnRedirect

Destroy

Relocation address / information in caseof move with redirection order
Undeliverable because the recipient could not befound / delivery was refused / item was not collected

Undeliverable because the recipient isdeceased

With the PREMIUMADRESS Fokus option, all available
address information is sent to you electronically. Your
items are returned if the recipient has moved and has
requested mail redirection or if the item is undeliverable.
This option can also be used for registered items, wrap-

per-packed newspapers or merchandise shipment. As an
option, a database confirmation or an address search canbe performed if an item cannot be delivered.

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Product options

5. PREMIUMADRESS Hybrid
Address information

Action to be taken
Deliver
ReturnRedirect

Destroy

Relocation address / information in caseof move with redirection order
Undeliverable because the recipient could not befound / delivery was refused / item was not collected

Undeliverable because the recipient isdeceased

When you choose the PREMIUMADRESS Hybrid option
you receive address corrections as well as relocation
addresses / information in electronic form. If the recipient has moved and has requested mail redirection, theitem is redirected, and if the item cannot be delivered, it
is returned. This option can also be used for registered
items, wrapper-packed newspapers or merchandise
shipment.

6. PREMIUMADRESS Retoure
Address information

Action to be taken
Deliver
ReturnRedirect

Destroy

Relocation address / information in caseof move with redirection order
Undeliverable because the recipient could not befound / delivery was refused / item was not collected

Undeliverable because the recipient isdeceased

With PREMIUMADRESS Retoure you do not receive any
electronic address information. If the recipient has
moved and has requested mail redirection, the item isredirected, and if the item cannot be delivered, it isreturned. This option can also be used for registered
items, wrapper-packed newspapers or merchandise
shipment.

Product options

7. PREMIUMADRESS Retoure Extra
Address information

Action to be taken
Deliver
ReturnRedirect

Destroy

Relocation address / information in caseof move with redirection order
Undeliverable because the recipient could not befound / delivery was refused / item was not collected

Undeliverable because the recipient isdeceased

With PREMIUMADRESS Retoure Extra you do notreceive any electronic address information. Your items
are returned if the recipient has moved, died or is
temporarily absent and has requested mail redirection

ImportantPlease note that you must use a PREMIUMADRESS option with included return if yourDIALOGPOST or Mail item has an insert which
is not made of paper. Items with sachets cannot be sent with PREMIUMADRESS.

or if the item is undeliverable. This option can also be
used for registered items, wrapper-packed newspapers
or merchandise shipment.

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Product options

2.2 Product options for DIALOGPOST without wrapping and for Pressepost
1. PREMIUMADRESS Basis
Address information

Action to be taken
Deliver
ReturnRedirect

Destroy

Relocation address / information in caseof move with redirection order
Undeliverable because the recipient could not befound / delivery was refused / item was not collected

Undeliverable because the recipient isdeceased

With the PREMIUMADRESS Basis option, you receive
all available address information electronically.
Undeliverable items are destroyed.

Optionally, a database confirmation or an address search
can be conducted in the case of non-delivery.

2. PREMIUMADRESS Report
Address information
Relocation address / information incase of move with redirection order

Action to be taken
Deliver
ReturnRedirect

Destroy*

Undeliverable because the recipient could not befound/delivery was refused/item was not collected

Undeliverable because the recipient isdeceased*** Delivered as address property 25 (recipient moved; no request for new address)** Delivered as address property 10 (recipient / company could not be found at the specified address)

With the PREMIUMADRESS Report option, you receive
non-delivery information. If the recipient has moved andhas requested mail redirection, you additionally receive
the notification "Recipient moved; no request for new

address." As an option, a database confirmation or an
address search can be performed if an item cannot bedelivered.

Product options

2.3 Overview of product options
Types of item for each product option
Product options
Basis1

Report1

Plus

Fokus

HybridType of item
MAIL
- Registered items- Merchandise shipment- Wrapper-packed newspaper
DIALOGPOST with wrapping or incard form
DIALOGPOST without wrapping
Pressepost

1 Not possible for Mail items and DIALOGPOST with wrapping and inserts not made of paper

RetoureRetoure
Extra

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Product options

Address information and action to be taken for each product option
Product options
Basis

ReportAddress information
New address or information(recipient has moved and requested
mail redirection)

Plus

Fokus

HybridRetoureRetoureExtra

2

Undeliverable because the recipient
could not be found / delivery was refused / item was not collected
Undeliverable because therecipient is deceased

1

Optional:Undeliverable with database confirmation
Optional: New address via
the address search service

Action to be taken
Redirect with a valid redirection order (for MAIL,
DIALOGPOST with wrapping)
Return when undeliverable
Return if the recipient has moved
and requested mail redirection
Destroy if the item is undeliverable
Destroy if the recipient has moved
and requested mail redirection (forDIALOGPOST without wrapping and
Pressepost)
1 Delivered as address property 10
2 For DIALOGPOST without wrapping and Pressepost delivered as address property 25
3 Return also in case of death and temporary absence with request for mail redirection.

3

Product options

2.4 Prices
Charges apply to the address information delivered
to the customer. The charge depends on the typeand number of address details provided. Prices forPremiumadress services in combination with
Dialogpost with / without wrapping or Mail can befound in the current price list:
deutschepost.de/premiumadress.

Prices for POSTVERTRIEBSSTÜCK (preferredperiodicals) and PRESSESENDUNG (standard
periodicals / Pressepost) can be found in thePress Distribution price list:pressedistribution.de

Good to know
PREMIUMADRESS is not an address service. It offers and provides information about undeliverable and / or incorrectly addressed items. You can use this information to update your customer database. Digital records are generated at the time of the delivery attempt, on the basisof the data matrix code, the recipient's address and the non-delivery note added by the mailcarrier. These digital records can be downloaded from the PREMIUMADRESS online service as
fully prepared files for each product option.
PREMIUMADRESS servicesnnNotification of current status on the delivery date
The mail carrier performs a cross-check locally at the exact time of the delivery
attempt:– an incorrect address is corrected and the item is placed in the mailbox = delivered– in the event that an item is not deliverable, the next steps depend on the chosen
product option

No PREMIUMADRESS servicesnnnDelivery if the address is ambiguous
Searching for the same surnames, for example in an apartment building
Cross-checking of mailbox and doorbell labels(the recipient is responsible for doorbell and mailbox labels!)

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PREMIUMADRESS ID

3. PREMIUMADRESS ID

Managing mailouts
A PREMIUMADRESS ID 1 is automatically generated
upon signing a contract for PREMIUMADRESS services. Using PREMIUMADRESS IDs you can selectively manage your mailouts and process returns asthese IDs contain information regarding the return
address, the data recipient and billing data. Many
contractual partners use just one PREMIUMADRESS
ID. However, if you mail items regularly and want tomanage them individually, you can create additional
PREMIUMADRESS IDs – up to 999 – using our online

service. PREMIUMADRESS IDs are stored in the data
matrix code. PREMIUMADRESS IDs must be createdusing the online service prior to dispatch. If the data
matrix code on your mail items contains an ID thatwas not created using the online service, theaddress information is automatically assigned to the
PREMIUMADRESS ID 1.

With PREMIUMADRESS IDs you can: pecify the return address
S
Returned items can be sent to different addresses,
regardless of the sender details listed in plain text.
Designate data recipients
Specify the persons who are to receive corrected
address data. You can indicate different recipientsfor each individual mailout.
 anage the billing process
M
Select billing process numbers and attribute themto different bank accounts, for example. If you needfurther billing process numbers, please contact yourpersonal customer advisor at Deutsche Post.
Receive non-delivery information with databaseconfirmation
Select non-delivery information with database confirmation as an additional service. If an item cannot
be delivered, the address is checked against the
postal reference file and other databases at Deutsche Post Direkt and confirmed, as applicable.

Search for addresses
Increase your update rate with an address search.
Undeliverable addresses that cannot be updated bymeans of a redirection order can be searched for by
Deutsche Post in additional relocation and address
databases, often resulting in a deliverable address.
A supplementary agreement is required for thisadditional service. Please contact us. Contact information can be found on page 3.
Information on how to create and manage PREMIUMADRESS IDs can be found in chapter 6.1
and in the how-to video for the online service atpremiumadress.de > Downloads* The return address must be a correct German postal address. This also applies
to senders in foreign countries.

PREMIUMADRESS ID

Examples of additional PREMIUMADRESS IDs
Contract

PREMIUMADRESS ID

Details

PREMIUMADRESS contract
Customer 5099999999
Customer contractual
partner:Heinz Customer, Test AG,
Hamburg

PREMIUMADRESS ID 1
Billing process 50999999992801:
Bank details: Name of bank
IBAN: DE10 1000 0022 0345 0670 89, BIC: BANKDEF1HH2
Return address:
Test AG, Burchardstrasse 99, 20095 Hamburg
Data recipient: Heinz Kunde
Non-delivery information with database confirmation: No

When the contract isconcluded,
PREMIUMADRESS ID 1 isgenerated automatically
together with at least one
billing process number.

PREMIUMADRESS ID 2
Billing process 50999999992801:
Bank details: Name of bank
IBAN: DE10 1000 0022 0345 0670 89, BIC: BANKDEF1DCA
Return address:
Test AG, Lindwurmstr.99, 80337 München
Data recipient: Heinz Kunde
Non-delivery information with database confirmation: No

Example of a different
return address foritem returns

PREMIUMADRESS ID 3
Billing process 50999999992801:
Bank details: Name of bank
IBAN: DE10 1000 0022 0345 0670 89, BIC: BANKDEF1HH2
Return address:
Test AG, Burchardstrasse 99, 20095 Hamburg
Data recipient: Walter Sparbier
Non-delivery information with database confirmation: No

Example of a different data
recipient.
The ID owners are authorized
only for the respective
PREMIUMADRESS ID.

PREMIUMADRESS ID 4
Billing process 50999999992802:
Bank details: Name of bank
IBAN: DE10 1000 0022 0345 0670 89, BIC: BANKDEF1BSP
Return address:
Test AG, Burchardstrasse 99, 20095 Hamburg
Data recipient: Heinz Kunde
Non-delivery information with database confirmation: No

Example of otherbilling data

PREMIUMADRESS ID 5
Billing process 50999999992801:
Bank details: Name of bank
IBAN: DE10 1000 0022 0345 0670 89, BIC: BANKDEF1BSP
Return address:
Test AG, Burchardstrasse 99, 20095 Hamburg
Customer ID owner: Heinz Kunde
Non-delivery information with database confirmation: Yes

Example of the supplementary
service non-delivery
information
with database confirmation

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Preparation for dispatch

4. Preparation for dispatch
Preparing and producing items

4.1 Data matrix code
PREMIUMADRESS items always have a data matrix
code and a “P”. The data matrix code is an advanced
form of the barcode that allows users to display andprocess more complex data.

an appropriate format.
Note
Print quality is crucial. When a data matrix code cannot be
read, the item is handled like a normal item – in other words,
PREMIUMADRESS services are not provided. Your customer
advisor will be glad to help you with any questions you may
have on this matter.

The data matrix code is printed in an 8-bit binarymode (BASE 256) with at least 240 dpi. Dependingon the printer, data may have to be converted into

Content of the data matrix code
The data matrix code contains all key information necessary for managing your mailout as well as details about
the address information you wish to receive:nSender's customer number
Unique identification as a PREMIUMADRESS customer; in the case of Pressesendung items [standard periodicals], the newspaper reference number [German abbreviation: ZKZ] is incorporated
into the customer number.

n

PREMIUMADRESS ID
Item properties that can be individually determined such as return or billing address.
Please see chapter 3 PREMIUMADRESS ID for
further information.

nCustomer-specific data
You can include further information in the data
matrix code. Recipient customer numbers are
particularly useful for correctly matching up
address information that has been provided.

n

Product ID
Deutsche Post details all products and productcombinations in a product list. With the help of
product keys, each PREMIUMADRESS productoption and each postal product can be uniquely
identified.
Example:An item with product key 9191 > DIALOGPOST
Standard is mailed using PREMIUMADRESS
Basis. A current list of PREMIUMADRESS productkeys is available at premiumadress.de under> Downloads > Technical details.

nRecipient’s address
The data matrix code for Pressepost items additionally contains the recipient’s address, but
without a title such as Mrs, Mr or Doctor..

Preparation for dispatch

4.2 Item labeling and types of franking
Items can be labeled as PREMIUMADRESS in a variety of ways, depending on the type of franking used.
Please consult the table on page 20 to find out how

your items should be labeled. This table provides
you with a quick overview of all options.

a) Item labeling that is integrated directly into the franking
IT FRANKING
When you use IT FRANKING, PREMIUMADRESS issimply added to the data matrix code that is alreadybeing used.

FRANKITFRANKIT machines generate data matrix codes
which can incorporate PREMIUMADRESS. Alternatively, you can use our PREMIUMADRESS Label service together with your FRANKIT machine.
PREMIUMADRESS can also provide you corrected
address information for FRANKIT items when you
specify the recipient customer numbers.

Example of how PREMIUMADRESS labeling is
integrated into IT FRANKING

Further information on IT FRANKING is available
online at:deutschepost.de/dv-freimachungE-mail: dv-freimachung@deutschepost.de

For more information, please refer to 4.3 (Customer
numbers for PREMIUMADRESS Label and FRANKIT
items). To utilise the full range of services, FRANKIT
can also be used in combination with the PREMIUMADRESS endorsement. In this case, the FRANKIT
data matrix code must not contain any informationon PREMIUMADRESS.

Example of how PREMIUMADRESS
labeling is integrated into FRANKIT

Important
If an item is labeled as PREMIUMADRESS,
sender’s instructions in plain text (e.g.,“Do not redirect”) cannot appear on the
item.

17

Preparation for dispatch

18b) Item labeling in addition to franking
PREMIUMADRESS impression
This impression can be used in combination with the following
types of franking/ items: DIALOGPOST, FRANKIT, PLUSBRIEF
and FRANKIERSERVICE. The PREMIUMADRESS impression canalso be used as an abbreviated franking mark and, if desired,without a franking wave mark.

P

Arnd Absender, Abs-Str. 1, 20300 Absenderstadt

DIALOGPOSTPREMIUMADRESS Label
PREMIUMADRESS Label is a particularly simple and convenient
application that allows you to generate your data matrix code
online. PREMIUMADRESS Label is particularly suited to small
mail volumes where there is no need for customer-specificinformation in the data matrix code and you do not require thefull flexibility of PREMIUMADRESS. When you prepare youritems for dispatch, our online service under > P Label (seechapter 6.4) is an easy way to create your PREMIUMADRESS
label, which can then be incorporated into your print layout.

Herr
Peer PremiumPrimastraße 110100 Primastadt

Example of a PREMIUMADRESS impression in combination
with an abbreviated franking mark for DIALOGPOST items
Example of a PREMIUMADRESS label

Detailed information on the PREMIUMADRESS impression isavailable at premiumadress.de under > Downloads> Technical details.

Tip: Using DIALOGPOST MANAGER you can print
the data matrix code for DIALOGPOST and MAIL
items during the franking and mail merge process
without having to adjust your software.

Tip: We recommend using the PREMIUMADRESS
impression because it allows you to print recipient-specific information in the data matrix code
which can be read out accurately and made available as part of the data record. When you use the
PREMIUMADRESS Label service we offer the optionof printing recipient-specific data in plain text.

For more information, please see 4.3 (Customer numbers
for PREMIUMADRESS Label and FRANKIT items).

More information about
dialogpostmanager.deService hotline: 0228-182 23500*

Preparation for dispatchc) Item labeling for the dispatch of press products
Pressepost label / Pressepost label Track&Match
The data matrix code “Pressepost label” (FA 25) or “Pressepost
label Track&Match” (FA 48) should be used for Pressepost with
PREMIUMADRESS. In addition to the PREMIUMADRESS information the data matrix code contains press-specific informationsuch as issue number, newspaper reference number (ZKZ) andthe recipient’s full address (possibly shortened for FA 48). The
data matrix code “Pressepost label Track&Match” (FA 48) also
contains information about the consecutive item number andthe AM order number for Track&Match.

Absender AG, Absenderallee 9, 56068 Koblenz

P

66667 PVSt+4

Deutsche Post

Herrn
Peer PremiumPrimastr. 1
40593 Düsseldorf

Example of a PREMIUMADRESS impression that is integrated into a Pressepost label

Detailed information about the specification is available atpremiumadress.de under > Downloads > Technical details.

Tip: Use MANAGER PRESSE DISTRIBUTION to print the data matrix code “Pressepost label Track&Match” (FA 48) together with the recipient’s address.

Further information
manager-presse-distribution.deE-mail: managerpressedistribution@deutschepost.de
Important
The use of titles such as Mrs, Mr or Doctor in the data
matrix code FA 25 and FA 48 is not possible!

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Preparation for dispatch

Overview of item labeling and types of franking
Types of franking

PREMIUMADRESS label
Integrated into thefranking

PREMIUMADRESS
impression(page 18)

PREMIUMADRESSLABEL (page 18)

Pressepost label /Pressepost label Track&Match (page 19)

Postage stamp
IT franking
Franking service
Franking mark /Abbreviated franking mark
FRANKIT
PLUSBRIEF
Media

Tip:If you want to read the information stored in the data matrix code yourself, you can use a hand scannerthat is suitable for reading two-dimensional barcodes. Various models from manufacturers such as Datalogic, Honeywell or Zebra are available on the market.
We can also provide you with the Matrixcode Checker software for PC. You can use it to display and review
the content of the data matrix code in a structured way.
The Matrixcode Checker program can be downloaded free of charge at: premiumadress.de > Downloads> Shipping preparation and data matrix code
Similar products are also available from other providers.

Preparation for dispatch

21

4.3. Customer numbers for PREMIUMADRESS Label and FRANKIT items

When using the PREMIUMADRESS Label service and FRANKIT,
your items are not franked at the same time they are addressed.
For this reason it is not possible to store recipient-specific information in the data matrix code. You can however print a reference number in plain text together with the recipient’s address.
Deutsche Post records this number and sends it to you.
The structure of the customer number has been standardized
to ensure consistent capture quality.

Structure of the customer number printed on the label
The following set of characters may be used for customer
numbers: the numbers “0” to “9”, the separator characters “.”,“_”, “/”, “-” and the capital letters “A” to “Z”.
n Customer numbers are 2 to 16 characters long.
n The character sequence “##” is used as a delimiter for customer numbers.
n The font and font size are the same as for the address.
n

New for the customer number from 01.01.2025!
Absender GmbH, Absenderstraße 1, 45678 Absenderstadt
Premiumadress
Basis
DIALOGPOST
Dialogpost##123456789##
Herrn
Martin Mustermann
Musterstraße 12312345 Anytown

Example of the address zone on an item using PREMIUMADRESS Label and the recipient’s customer numbernnSeparator characters: „_“, „-“ and „/“Length of customer numbers 2 to 12

Position of the customer number printed on the label
The following rules apply for customer numbers in plain text:
n The customer number is located in the first line of theaddress.
n The maximum width of the customer number is bounded on
the left-hand side by the left flush margin of the recipient’s
address.
n The width of the customer number may not exceed 120 mm.
n In the case of window envelopes, the maximum width of thecustomer number is bounded on the right-hand side by amargin of 5 mm to the right edge of the window.
n Only parts of the address may appear below the customer
number. This area must otherwise be left blank.

Tip: FRANKIT can also be used in conjunction with the PREMIUMADRESS note. This data matrix
code offers the option of storing a recipient customer number. This saves you having to print thecustomer number in plain text on the consignment.

22

Data transfer

5. Data transfer

Use up-to-date address data
With PREMIUMADRESS you have continuously
updated digital address data at your disposal. You
can choose to receive them in one of two ways:
download or SFTP.
A data record is created for each undeliverable orincorrect item. This record is comprised of various
data fields. Please see chapter 7 for detailed information regarding the data fields and the codetables.

Since the original address on the item is ascertainedon an automated or manual basis using scanned
images, deviations from the original are possible. It
is therefore recommended to include recipient-specific information in the data matrix code to ensurethat the address information can be reliably
matched up.

Tip: We notify you by e-mail when new address data is available. As a result, you always
have up-to-date information. You can activate this function through the online service under
Einstellungen [Settings] and > Kontaktdaten ändern [Change contact details].

Data transfer

5.1 Methods used to transfer data
Download
Download your address information online at premiumadress.de under the menu item Adress-informationen [Address information]. Since you are acontractual partner, your log-in details were sent toyou by e-mail after you signed the contract.
The data remains available for download for threemonths. It is deleted 14 days after the initial download.
Please see chapter 6 (Online service) for detailed
information regarding our online service.

SFTP protocol
Deutsche Post makes your data available in a directory where it can be retrieved via SFTP. When SFTP
is used, data is available for at least seven days andis deleted after 14 days at the latest.
At the time you sign the contract you can decide
whether you want additional encryption of theaddress data (PGP).
In your PREMIUMADRESS online service, go to themenu item > Kunde: [Customer:] under >Kundendaten [Customer data] in the Übersicht[Overview] at any time to check if you have selectedboth PGP encryption and SFTP. You can also define
the data format (5.2) for each PREMIUMADRESS
ID yourself >Edit premium address ID.
For additional PGP encryption please note thefollowing:
Install suitable PGP software with the Open PGP
standard on your PC. It is available as a freedownload from various sources including:gnupg.org
n Using this software, generate a key pair and send
the public key in file form to the following
address:
it-csp@deutschepost.denAfter setting up your SFTP account you will receive
your access data for the SFTP server and a link tothe self service portal.
There you canchange the password,
reset the password, unlock a locked account andn upload the SSH key.
n
n

23

24

Data transfer

Properties of the SFTP interface
Compression:
Filename extension ofcompressed file:
Filename extension andformat unpacked:
Encryption:

Usually compressed

File naming convention:

Sender + customer number + PREMIUMADRESS ID + serial number +transmission code + encryption code + filename extension.zip.xml / .csv / .txt / .xls / .xlsx / .pdf
Optionally PGP based on the key provided by the customer

Sender: PreAdr
Customer number: 10 digits as specified in the contract with Deutsche Post
PREMIUMADRESS ID: 3-digit PREMIUMADRESS ID with leading zeros
Serial number: consecutive ascending number of the data handover(8 digits with leading zeros)
Transmission code (1 character):
F: SFTP procedure
Encryption code (1 character):
P: PGP encryption
U: Unencrypted
Example of encrypted file name:

PreAdr501234567800100000002FP.zip

Example of unencrypted file name: PreAdr501234567800100000001FU.zip
Login:
Username and password
Cycle:
Made available by Deutsche Post on a daily basis (Monday through Sunday)
when there is address data

Data transfer

5.2 Data formats
You have six different data formats to choose from:
CSV, XML, TXT, XLS, XLSX or PDF.
For detailed information regarding the data fields,
please see chapter 7.

CSV format
In this format, fields are separated by the “;” character. Each field is bounded by “ ” characters (if the
fields already contain these characters, single
quotes are used). Each record is terminated with thebytes Hex 0A0D (CRLF). The data in CSV format iscoded in ISO-8859-1 format.

UebgID;Fehlercodes;PreAdrID;ProdVar;VersProd;ProdID;FrkArt;FrkDat;EinlAbrNr;SerienNr;AuftrNr;ZKZ;HeftNr;AboNr;SdgNr;Teiln;KdInfoDMC;SdgS;AdrMerk;AbrProdnrAdress;AbrProdRetoure;AbrKontrakt;
Kd_Na1;Kd_Na2;Kd_Na3;Kd_Na4;Kd_Str;Kd_HNr;Kd_
PLZ;Kd_Ort;Kd_Postf;Kd_Info;E_Na1;E_Na2;E_Na3;
E_Na4;E_Str;E_HNr;E_PLZ;E_Ort;E_Postf;NSA_Na1;NSA_Na2;NSA_Na3;NSA_Na4;NSA_Str;NSA_HNr;
NSA_PLZ;NSA_Ort;NSA_Land;NSA_Postf;NSA_PLZPostf;NSA_OrtPostfach;NSA_LandPosfach;KdInfoDMC_Dezimal;KdInfoDMC_Ascii„20041206110831141“;”21”;“1“;“1“;“14“;“9186“;“8“;“200411-02“;“„;“„;“„;“„;“„;“„;“4364“;“„;“„;“30“;“31“;„107“;“12345“;“50999999992801“;“SHJ GmbH“;“„;“Stefan
Zoll“;“„;“Am Bahnhof “;“55“;“53757“;„Sankt Augustin“;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„;“„
Example: The original data record consists of two lines(which cannot be shown in two lines here due to theirlength). The first line contains the field names; the second is the data line with 54 fields.

Examples of customer data packages in the different formats are available at:premiumadress.de > Downloads > Data transfer

Important
When CSV files are opened in MS Excel, the program automatically assigns data types to the fields. As a result it is possible that
ASCII content (when it only contains digits) is interpreted as anumber and Excel displays it as an exponential value. If this fieldis then reformatted, data may be lost. Therefore, whenever you
open a CSV file, even if only for checking, you should always be
sure to use a program that leaves the data unmodified.
If you want to use Excel, you can select XLS or XLSX as the data
format.

25

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Data transfer

XML format
XSDs (schema definitions) are used for specification. They describe the hierarchy of the elements.
XML files comply with the W3C recommendation.
The ISO character set for Western European languages (ISO-8859-1) is used.

In accordance with the XML specification, elements
such as markup characters (&, <, >, “”, \), umlauts (inGerman) and special characters are assigned anentity name (for example, “&” becomes “&amp”).
The XSD-Schema can be downloaded at
premiumadress.de > Downloads >Data transfer<?xml version=“1.0“ encoding=“ISO-8859-1“?><PreAdr-Kunde><Envelope Sender=“PreAdr“ Receiver=“Kunde“ CreationDate=“2005-08-30“CreationTime=“12:12:44“ Version=“1.0“/><Message>		<Pos>			<UebgID>20041206121234162</UebgID>
			<Fehlercodes>21</Fehlercodes>
			<PreAdrID>1</PreAdrID>
			<ProdVar>1</ProdVar>
			<VersProd>14</VersProd>
			<ProdID>9201</ProdID>
			<FrkArt>8</FrkArt>
			<FrkDat>2004-11-02</FrkDat>
			<EinlAbrNr>1</EinlAbrNr>
			<SdgNr>4615</SdgNr>
			<SdgS>30</SdgS>			<AdrMerk>31</AdrMerk>
			<AbrProdNrAdress>1413</AbrProdNrAdress>
			<AbrKontrakt>50999999992802</AbrKontrakt>			<Kd_Na1>Stefan</Kd_Na1>
			<Kd_Na2>Toll</Kd_Na2>
			<Kd_Str>Am Otenberg</Kd_Str>
			<Kd_HNr>219</Kd_HNr>
			<Kd_PLZ>53757</Kd_PLZ>
			<Kd_Ort>St Augustin</Kd_Ort>
			<E_Na1>Sigrid</E_Na1>
			<E_Ort>Sankt Augustin</E_Ort>
		</Pos></Message></PreAdr-Kunde>
Example:The XML file contains only data fields (tags) that are not empty. For this reason, the example does not contain all the tags that are defined in the XML schema.

Data transfer

XLS and XLSX formats
With the XLS and XLSX formats you can open anduse your address file directly in MS Excel. All Excelcolumns are formatted as text in order to avoid

TXT format
The TXT format uses set field lengths. Fields arepadded with spaces up to the required field length..
Each record is terminated with the bytes Hex 0A0D
(CRLF). No field labels (headers) are displayed. Likewise, different record types and headers and footers
are not defined.

PDF format
With the PDF (Portable Document Format) format it
is possible to produce a clearly structured printoutof your address information.

possible errors in postal codes and/or housenumbers.

Important
The TXT format is rigid and has the longest record lengths. It
should be used only when the CSV, XLS, XLSX or XML formats
cannot be integrated into your system.
A data record consists of 1,587 characters. For this reason it is
not possible to provide an illustrative example here.

To improve readability only the key data fields areshown in this format.

27

28

Online service

6. Online service

As a contractual partner, you can use our online service at premiumadress.de. This service allows you
to manage your PREMIUMADRESS account easily
and at your convenience and to retrieve various
types of information about your items. Optimized
user guidance and extensive help functions support
you every step of the way. Different functions areavailable based on whether you are logged in as acontractual partner, ID owner or invoice verifier.

The PREMIUMADRESS online service is supportedby all common internet browsers. Websites are displayed best in Firefox – the PREMIUMADRESS application has been optimized for this browser.
We generally recommend using the latest browser
and operating system versions to ensure the best
possible performance and the full range of functions.

Online service

How do I use the online service?
Enter your username and password in the log-in
field at premiumadress.de.
If you are a contractual party you will have received
a username and password after you signed yourcontract; if you are an additional user you receive
them after your user profile was created.

To find out more about creating new users, see 6.5
Settings.
After logging in, you will be directed to the online
service’s start page:

Start page

Here you have direct access to the three main functions Adressdateien herunterladen [Download
address files], PREMIUMADRESS ID für Ihre nächste Aussendung anlegen [Create PREMIUMADRESS ID for your next mailout] and > P Label für die Erstellung des Datamatrixcodes [PLabel to create the data matrix code].

Tip: The online service has search and filter functions in several places. You can search forwords that have been written with different spellings or are incomplete by using asterisks
with the search term. Example: *catalog*. You can select data in table columns quickly andeasily using the dedicated filter function.

29

30

Online service

6.1 Address information
Download address information
You can download address files either directly through the start page or by clicking on the menu item
> Adressinformationen [Address information] in the navigation bar.

Download address files

Here you select the PREMIUMADRESS ID of theaddress file you want to download. As a contractual
party you have access to all IDs; restricted ID owners have access to those IDs that have been specifically assigned to them.

Using the filter function for the table columns you
can select the files you want to work with from thefiles displayed.

Online service

You can then customize the address file:

Customize address file

Customize address file

You first select the desired file format (XLS, XLSX,CSV, XML, TXT or PDF) for your data from the dropdown menu. Then check the boxes for the fields you
want to be displayed in the file. You can also overwrite the pre-set field designations. Your selections
will apply to all subsequent file downloads. They

can however be individually modified or standardized via the > Einstellungen für alle Downloads[Settings for all downloads] menu item for all
downloads.

Tip:Specify in Kontaktdaten ändern [Change contact details] under Einstellungen [Settings](see chapter 6.5) that you want to be notified by e-mail as soon as new data packages areavailable for download.

31

32

Online service

View address information
By clicking on the menu item > Adressinformationen [Address information] in the navigation bar
you can also search for specific addresses and view
address details with information regarding therespective person, item history, etc.

Address file search and address list

By clicking on > Bild anzeigen [Display image]here, you can also access the image of the respective item.

Online service

Address details

You can enter one or more search terms (separated
by spaces) in the search field. When search terms
are entered, up to ten possible search results are
displayed in a list and offered for direct selection.
The longest possible selection period covers the last

three months. This data is held available for you in
the system for 14 days from the date on which it
was first downloaded.

33

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Online service

6.2 PREMIUMADRESS ID
Create PREMIUMADRESS IDs
With PREMIUMADRESS IDs you assign your items
specific properties. These are entered into the data
matrix code when items are prepared for dispatch:
n Return address: Where are undeliverable items
to be sent?*n Data recipient: Who is to receive the addressdata?
n Invoice recipient: To whom is the invoice to besent?
n Non-delivery information with database confirmation: Do you want the non-delivery information to be checked against our database?
n Address search: Do you want to search for more
relocation addresses?

As a contractual partner, you are allowed to create
up to 999 new PREMIUMADRESS IDs. PREMIUMADRESS ID 1 is automatically generated when you
sign your contract. All subsequent PREMIUMADRESS IDs are issued consecutively. When new
PREMIUMADRESS IDs are created, certain information from ID 1 is automatically used by default andcan be modified directly. Subsequent changes canbe made by clicking on > PREMIUMADRESS ID bearbeiten [Edit PREMIUMADRESS ID].

ImportantPlease keep your return address up to date to prevent
errors during processing of your undeliverable mail items.

Online service

Assign PREMIUMADRESS ID titles

Enter a name for your next mailout, either directlyon the start page or under the menu item >PREMIUMADRESS ID, so you can easily locate it.

*The return address must be a correct German postal address. This also applies to senders in foreign countries.

35

36

Online service

Clicking on > ID anlegen [Create ID] automatically opens the data entry page where you can specify the invoice andreturn information for your ID:

Specify the invoice and return information for your ID

Here you select the billing method and designate
the invoice recipient. The first billing process number is automatically generated when the contract issigned. All subsequent billing process numbers areissued consecutively.
Enter the return address in Germany under Rücksendeanschrift [Return address].
Please keep it up to date to prevent errors during
processing of your undeliverable mail items.

Customers based in foreign countries can use theP.O. box address service to order a valid German
postal address and book deliveries abroad for a fee.
Please contact the sales support in your country.

Note:
Ask your customer advisor for additional billing
options if needed.

Online service

Clicking > Weiter [Continue] will take you to the next page where you can specify additional services for your ID:

Specify additional services for your ID

If you want to have undeliverable items for your
PREMIUMADRESS ID automatically checked against
databases that can confirm non-deliverability, selectthis option.

Select the address search if you want to receive
additional new addresses. The conclusion of a supplementary agreement is a prerequisite for activation of this option. You can fill these online <useyour adress search service now.

37

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Online service

Clicking on > Weiter [Continue] takes you to the next step:

Grant access authorization for your ID

As the contractual partner you have access to all
PREMIUMADRESS IDs. Using the list shown here
you can specify which users are also to have accessto the ID. You can add new users via the > Einstellungen [Settings] menu. Please see 6.5 (Settings)
for further details.

Online service

All data for the PREMIUMADRESS ID is then displayed in a clearly arranged overview. Review it and save the
new PREMIUMADRESS ID with a click of the mouse.

Review information

39

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Online service

Editing PREMIUMADRESS ID
If you are a contractual partner the same input
screen is also displayed when you want to makechanges to existing PREMIUMADRESS IDs. Simply
go to the PREMIUMADRESS ID menu item in thenavigation bar and select the desired PREMIUMADRESS ID from the list and edit it.

6.3 Analysis
By clicking on > Auswertung [Analysis] in the navigation bar you receive a statistical analysis of youritems, broken down by address properties. Or you

can display an overview of your invoices and theinvoiced amounts.

Analysis, broken down by address property

Enter a search term in the search field or specify thetime period for the desired analysis. When no
search terms are entered, you receive an overview
of all actions during the specified period. Please

note that when searching, the search term must
exactly match the entry in the table (e.g., ID1 orAdrM12).

Online service

Overview of billing data

You can search for invoices on a targeted basis
using the search field. When no search terms areentered, you receive an overview of all actions
during the specified period. To view the details of a
specific invoice, click on the line of the respective
invoice.

Using the arrows in the header line of the table you
can sort the data in ascending or descending order.
If necessary, you can download the data displayed
here with a click of the mouse.

41

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Online service

6.4 Description of PREMIUMADRESS Label
Create and download a PREMIUMADRESS label
When you prepare your item for dispatch, you create your PREMIUMADRESS label – consisting of “P”
for PREMIUMADRESS and a data matrix code – and integrate it into your print layout.

How to create your PREMIUMADRESS label in just five steps:
1.

Customer number / ID
Start by entering your individual 10-digit customer number followed by the ID of your planned
mailout or mailing campaign for which you want to create a PREMIUMADRESS label with data
matrix code without using other software.

2.

Select productIn this step, choose the shipping product you want to use for your PREMIUMADRESS item.

3.

Select option
In this step, choose which of the seven options you want to use for your PREMIUMADRESS item
and for address management.

4.

Review
Before downloading the label, you can check your information and selection again and makechanges if necessary.

5.

DownloadIn the last step, you can start downloading your address label.

Tip: You will also see useful tips about affixing thelabel to the item (e.g., position and size) to ensurethat Deutsche Post can also read and process it bymachine.

Important
After accepting the general terms and conditions,finish the process by saving your label.

Online service

Enter customer number

Start download

43

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Online service

6.5 Settings
By clicking on the > Einstellungen [Settings] symbol
you can edit your profile settings and, for example,
change your password or your contact details. Hereyou will also find all the settings options for yourspecific PREMIUMADRESS area. Depending on theuser’s level of authorization, all functions or only
certain functions are shown.

For example, access authorization can be set up andedited, basic download configurations defined andinvoicing settings edited. In >Kundendaten [Customer data] you can see whether your data is also
provided via SFTP (see also chapter 5.1 Methods
used to transfer data)

New hires

Note:
To protect your account from unauthorized access you should change your password atleast every 365 days. We will remind you by e-mail 14 days before your password
expires. The password you choose must be at least 15 characters in length.

Online service

The menu item > Zugriffsberechtigte [Authorized
persons] under Einstellungen [Settings] contains alist of all users and their roles. Here you can also

create new users or edit existing profiles.

Access authorization

Tip: We recommend that you create at least two users. This will ensure that you have accessto the PREMIUMADRESS online service even if certain users are absent.

45

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Online service

As a contractual partner, you are always automatically the first user and have authorization for fullaccess. You can create and edit new users andassign them access rights. This is done by entering auser name and contact details.

Create new users

Then check a box to specify the access rights you
want to assign.
If you want to set up a user as an ID owner, specify inthe next step the IDs to which you want to provide
access.

ID owners can access analyses and download data
packages for the PREMIUMADRESS IDs assigned tothem. They can also change relevant data such as
return addresses.

Online service

Users with the role of invoice verifier have access toall invoice-related data, but not to address information. Invoice verifiers are also not able to download
address data.
In the next step, specify whether users are to be
informed by e-mail as soon as new data packages
are ready for downloading and whether they want
to receive a newsletter with the latest informationon the particular product.

Invoice settings

The system automatically sends new users an
e-mail with their log-in details for the online service.
By clicking on the menu item > Abrechnungseinstellungen [Invoice settings] you can view a list of
your invoices and search for specific invoices.
Clicking on an invoice will show you the details forthat contract. You can also enter an additional
invoice text 2.

47

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Online service

The > Downloadeinstellungen [Download settings]
menu item uses the same input screen as the one

for downloading individual address files. Here you
can define the basic settings for your downloads.

Download settings

These settings are then default settings for every
file download and can be changed at any time. In

addition, the respective setting can be changed andtailored for individual file downloads.

Online service

6.6 Assistance
By clicking the question mark button you can accessinformation quickly and easily. > “Hilfethemen”[Help topics] contain FAQs as well as the download
link to our manual. It also offers a link to the address
search service.

Help> Kontakt [Contact] lists the service hotline number and offers a link to the contact form for writtenenquiries.

49

50

RubrikDatafields
8 pt,and
Textebene
code tables
1 Textebene 2

7. Data fields and code tables

7.1 Data fields
Header data
Item

Mandatory/ Optional

Field
name

Description

Format*Comment

1

m

UebgID

Data record reference (transfer ID)

Str(20)Unique reference number
for each data record

2

o

Error
codes

Error numbers
separated by commas, IAW error
code table

Str(20)

A data record may havemore than one error code;see error code table* The data formats specified for the individual data fields apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Included in
PDF file format¹

Textebene 2Data
Rubrikfields8pt,
andTextebene
code tables
1 51

Data from the data matrix code
Item

Manda- Field
tory /
nameOptional

Description

Format*3m

Numerically uniqueInt(5)

PreAdrID

Comment

PREMIUMADRESS
ID
4m

ProdVarNo. of PREMIU-

Int(1)MADRESS productSee product options code
table

option (1 – 7)
5m

VersProd

Version number ofInt(3)

the product list
6m

ProdID

Deutsche Post

Int(5)

product key
7m

FrkArtCode for type ofInt(3)

See franking code table

Str(10)Date as YYYY-MM-DD

franking
8m

FrkDatFranking date fromthe data matrix
code or date of thefirst-time capture
for PREMIUMADRESS Label

9o

EinlAbr-Number of the re-Nrlated billing pro-

Str(5)

cess for IT Franking
10oSerienNr

Serial number ofStr(10)

Hexadecimal notation

the franking system,e. g.: 3D04000005
11o

AutrNrOrder numberStr(14)e. g.:
56789432101274
12

o

ZKZ

Newspaper refer-Str(6)

ence number (ZKZ)
for Pressepost
13

o

HeftNrIssue number forStr(5)

Pressepost* The data formats specified for the individual data fields apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Included in
PDF file format¹

52

Data fields and code tables

Data from the data matrix code
Item

Manda- Field
tory /
nameOptional

Description

Format*14o

Subscription num-Str(24)

AboNr

Comment

ber forPressepost
15

o

SdgNr

Item number

Int(8)

16

o

Teiln

Part of name for IT

Str(3)

Franking from thedata matrix code
17o

KdInfoDMC

Customer-specificinformation fromthe data matrix
code (you are recommended to include the recipient
customer number)Str(50)

Data matrix codes are highly
readable, making this field
suitable for referencing therelevant data record in thecustomer address database.
The data is provided inhexadecimal notation. In thecase of items 55 and 56, thesame value is also provided
as a decimal number and as
an ASCII string. The contentsof the customer-specific partare not provided, however,for Retoure products. The
actual length of the fielddepends on the matrix code/ type of franking used.

* The data formats specified for the individual data fields apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Included in
PDF file format¹

Data fields and code tables

Item history / address property
Item

Mandatory /Optional

Field
name

Description

Format*Comment

18

m

SdgS

Item history num-Int(2)

See item history code table

Int(2)

See code table for address

Included in
PDF file format¹

bers
19

m

AdrMerk

Address property
numberproperties* The data formats specified for the individual data fields apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Billing data
Item

Mandatory /Optional

Field
name

Description

Format*Comment

20o

AbrProdNr
AdressBilling product

Str(9)

See code table for billing

AbrProd

Billing product

Retourenumber for returns

AbrKon-Billing process

trakt

number used to billnumbers ending with provi-

the PREMIU-

sional digit sequence 0000

21

22

o

m

number for the ad-

products

dress information
Str(9)

See code table for billing
products

Str(14)

Exception: billing process

MADRESS product* The data formats specified for the individual data fields apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Included in
PDF file format¹

53

54

Data fields and code tables

Original address**
Item

Mandatory /Optional

Field
name

Description

Format*Comment23o

Kd_Na1First name or first

Str(50)

Academic titles are abbreviated with a comma andspace and placed after the
first name. Any existing suffixes such as “med.” or “jur.”are copied in full. (Example:“Günter, Dr. med.”,...)
If the title is printed withouta first name, the comma
and space are left out. (Example: “Prof. Dr.”,...)
Junior and Senior suffixes
are abbreviated and placedwith a comma and space after the first name. (Example: “Günter, Sen., Dr.”,...)

Str(50)

Titles of nobility or affixes
such as “von” are placed before the surname.
(Example: “Baron von Recklinghausen”, “Freiherr von
Stein”,...)

line of the company name on theoriginal item24o

Kd_Na2Surname or secondline of the company name on theoriginal item

Included in
PDF file format¹* The data formats specified for the individual data field apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
** T he original address is defined as the text that was printed in the address field. Since these texts are based on automatic or manual recording using scanned images,
deviations from the original and the subsequent definitions are possible. These fields may remain empty if redirection information is supplied at the same time.
In the case of Pressepost items, the address details are copied from the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Data fields and code tables

Original address
Item

Mandatory /Optional

Field
name

Description

Format*Comment25o

Kd_Na3

Additional address

Str(50)

Possible additional information in consumer addresses
includes:– Additional name information such as “c/o Max
Müller”, “bei Meier”, ...
– Other additional information such “Surgeon”
Possible additional information in business addresses
includes:– Contact such as “Mr.
Thomas Müller”,...
– Functions such as “Department manager”, “Accounting manager”,...
– Other additional information such “Accounts Dept.”,“Room 253”,...
If the image shows the city
district before the street,house number, postal codeand city, it is included as additional address information.

Str(50)See comments for item 25

information or
third line of thecompany name on
the original item26o

Kd_Na4

Additional address
information or
fourth line of thecompany name on
the original item27o

Kd_StrOriginal address,

Str(50)street28o

Kd_HNrOriginal address,

Str(20)house number29o

Kd_PLZ

Original address,

Str(5)

postal code30o

Kd_OrtOriginal address,

Str(50)

city
31

o

Kd_Postf

Original address,

Str(12)

P.O. box* The data formats specified for the individual data fields apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Included in
PDF file format¹

55

56

Data fields and code tables

Original address
Item

Mandatory /Optional

Field
name

Description

Format*Comment32

o

Kd_Info

Customer-specificinformation fromthe address area of
items withFRANKIT or PREMIUMADRESS Label (often the customer number ofthe recipient)Str(35)

See 4.3. Customer numbers
for PREMIUMADRESS LABEL and FRANKIT items

Included in
PDF file format¹* The data formats specified for the individual data fields apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Result data record**
Item

Mandatory /Optional

Field
name

Description

Format*

33

o

E_Na1

First name or company line 1

Str(50)

34

o

E_Na2

Surname or company line 2

Str(50)

35

o

E_Na3

Additional nameinformation orcompany line 3

Str(50)

36

o

E_Na4

Additional nameinformation orcompany line 4

Str(50)

37

o

E_Str

StreetStr(50)

38

o

E_HNr

House number

Str(20)

39

o

E_PLZ

Postal code

Str(5)

40

o

E_Ort

City

Str(50)41o

E_Postf

P.O. box

Str(12)

Comment

Included in
PDF file format¹* The data formats specified for the individual data field apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
** O ld address according to redirection order (for address property 20 or 21), or details obtained from a data cross-check (for address property 14 or, if applicable, 12).
¹ To improve readability only the key data fields are shown in this format.

Data fields and code tables

New address according to the redirection order (for address property 20)
and new address from the address search (address property 51)
Item

Mandatory /Optional

Field
name

Description

Format*42o

NSA_Na1

First name or company line 1

Str(50)43o

NSA_Na2

First name or company line 2

Str(50)44o

NSA_Na3

Additional nameinformation orcompany line 3

Str(50)45o

NSA_Na4

Additional nameinformation orcompany line 4

Str(50)46o

NSA_StrStreetStr(50)47o

NSA_HNrHouse number

Str(20)48o

NSA_PLZ

Postal code

Str(12)49o

NSA_OrtCity

Str(50)

50

o

NSA_
Land

CountryStr(50)

51

o

NSA_
Postf

P.O. box

Str(12)

52

o

NSA_
PLZPostf

Postal code of P.O.
box

Str(12)53o

NSA_OrtPostfach

City of the P.O. box

Str(50)

54

o

NSA_
Land
PostfachCountry of the P.O.
box

Str(50)Comment

German spelling, e.g., “Österreich” for Austria
If the address is a domestic
address, this field remains
blank.

* The data formats specified for the individual data fields apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Included in
PDF file format¹

57

58

Data fields and code tables

Extensions
Item

Mandatory /Optional

Field
name

Description

Format*Comment

55

o

KdInfoDMC_
DezimalCustomer-specificinformationfrom the data matrix code in decimalform

Str(19)Conversion of item 17 “KdInfoDMC” to the decimal value.
The largest possible number is
99999999999999999, corresponding to Hex 7CE66C50E283FFFF. A larger Hex
value (e. g.,
7CE66C50E2840000) leads toa decimal 0.
Example: Hex“0000000000009C40” produces 40000.

56o

KdInfoDMC_Ascii

Customer specificinformation fromthe data matrix
code as an ASCII
stringStr(25)

Conversion of item 17“KdIn-foDMC” into an ASCII
string in accordance with ISO8859-1. Two HEX characters(corresponding to 1 byte in theDMC) produce one ASCII character.
Non-printing characters (Hexvalue < 20) are shown as periods. Right-justified padding(Hex “00”) is not converted.
Example:“4B303831352D3030370000”
produces ASCII “K0815-007”.

57

o

Reserve

Reserve field for
set formats

Str(100)

This field is only included with
set formats. It is not included in
XML or CSV formats.

* The data formats specified for the individual data fields apply solely to the address data records and not to the field length in the data matrix code.
The requirements of the relevant specification apply to the data matrix code.
¹ To improve readability only the key data fields are shown in this format.

Included in
PDF file format¹

Data fields and code tables

7.2 Code tables
The following tables set out clearly the permissible
product options, types of franking, error codes, item

Product options

histories, address properties and billing products.

Types of franking

No.

Description

No.

Specification to be used, see 3.2

1

PREMIUMADRESS Basis

3

FRANKIT

2

PREMIUMADRESS Plus

8

PREMIUMADRESS Impression

3

PREMIUMADRESS Fokus

18

IT franking

4

PREMIUMADRESS Retoure

25

Pressepost label

5

PREMIUMADRESS Report

28

PREMIUMADRESS Label

6

PREMIUMADRESS Hybrid

48

Pressepost label Track & Match

7

PREMIUMADRESS Retoure Extra

Error codes
No.

Description

21

PREMIUMADRESS ID has not been defined in the online service; item was assigned to PREMIUMADRESS ID 1

34

Not enough fields (e.g., there is more than one person in the item’s address field)

71

Individual items of information on the PREMIUMADRESS label or FRANKIT item not fully readable

88

Multiple events for item / data matrix code95

Data record delivered without address (EC 46) based on customer-specific information

Item histories
No.

Description

10

Item destroyed

20

Item redirected

30

Item delivered

40

Item returned

59

60

Address properties

Billing productsNo.

Description

No.

Description

10

Recipient / company could not be found at the
specified address (e.g., recipient not on mailbox,
street unknown, building / house number
unknown, moved away with no forwarding
address, recipient unknown)

1411

Return of DIALOGPOST with wrapping or in card
form

1412

Non-delivery information

1414

Confirmed information about non-delivery

11

Delivery refused

1415

Information about deceased recipient

12

Recipient thought to be deceased

1416

Relocation address / information

13

Not collected

1417

Data transfer setup via SFTP

14

Recipient / company could not be found at the
specified address; confirmed by cross-checking
with database (non-delivery information with
database confirmation)

1591

Non-delivery information (free)

1593

Information about deceased recipient (free)

1625

Pressepost flat rate

Other non-delivery (e.g., several persons with thesame name at the same address, mailbox notaccessible, temporarily no possibility of delivery,
no deliverable address, item not permitted for
Packstation)

1707

Return of MAIL items (free)2219

Non-delivery information (search)

2222

Confirmed non-delivery information (search)2223

New address from search

19

Item was delivered successfully.
Return via mailbox.

2225

Search without result (free)

20

Recipient has moved

2231

Non-delivery information (search, free)21

Recipient has moved and has not consented tohaving new address forwarded

2853

Automatic ID creation

22

Recipient has moved and has not consented tohaving new address forwarded, refused twice

25

Recipient has moved; no request for new address

50

Recipient / company could not be found at the
specified address; address search ordered51

New address from database searches

53

Recipient /company could not be found at the
specified address, confirmed by cross-checking
with database; address search ordered

55

Search did not produce any new addresses

81

Pressepost – address label without magazine

18

Important: Properties 10 and 18
Properties 10 and 18 are used to distinguish whether
the mail carrier cannot find the address / recipient(property 10) or the item cannot be delivered for various reasons even through the recipient / address has
been located (property 18) – at the exact date andtime of the delivery attempt.

Glossary

8. Glossary

The following table explains the abbreviations and terms used in connection with the technical features of thedata fields or elsewhere in this manual:Abbreviations and technical terms
Abbreviation

Description

ASCII

American Standard Code for Information Interchange

CSV

Comma Separated Values

IT-CSP

EDI-Competence Center: Service center of Deutsche Post for electronic
data communication; the department provides advice and integrates
customer systems into the Deutsche Post system landscape, and thenremains available to meet our business customers' IT needs

SFTP

SSH File Transfer Protocol

FRANKIT

Digital franking by sender

ISOInternational Organization for Standardization

NSA

Redirection order

PDF

Portable Document Format: platform-independent file format for
documents

PGP

Pretty Good Privacy: PGP is an encryption program for e-mail and filesof any kind.

Port 443

Address component that is used in the network to assign data packets
to the correct service / protocol (in this case, HTTPS = web server with
SSL encryption).

PREMIUMADRESS ID

PREMIUMADRESS allows you to choose from different billing process
numbers, return addresses and address recipients, using PREMIUMADRESS ID. Customers can create PREMIUMADRESS IDs using the
PREMIUMADRESS online service and change them as required (seechapter 3).

Item history

Item status after problem with the address has been recorded

TXT

Microsoft text file

W3C

World Wide Web Consortium

XLS

Microsoft Excel fileXML

eXtensible Markup Language:
metalanguage for defining document types

ZKZ

Newspaper reference number

61

Deutsche Post AG
Headquarters
Product Management
Recipient & Services Mail
53250 Bonn, Germany
premiumadress.de
Service number
0228-4333 112*
*Mon. – Fri. from 8:00 a.m. – 6:00 p.m., Sat.
from 8:00 a.m. – 2:00 p.m., except on national
holidays in Germany.
Post® is a registered trademark of Deutsche
Post.
Last revised: September 1, 2024