VLIDV Series Direct
Vent Gas Fireplace
InsertModels: VLI31DVN, VLI31DVPWARNING
If the information in these instructions is notfollowed exactly, a fire or explosion may
result causing property damage, personal
injury or loss of life.

–

Do not store or use gasoline or other flammablevapors and liquids in the vicinity of this or any otherappliance.

–

WHAT TO DO IF YOU SMELL GAS• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.

–

Installation and service must be performed
by a qualified installer, service agency or thegas supplier.

WARNING: Improper installation, adjustment, alteration,
services or maintenance can cause injury or property
damage. Refer to this manual. For assistance or additional
information consult a qualified installer, service agency
or the gas supplier.
This appliance may be installed in an aftermarket*,permanently located, manufactured home (USA only) or
mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is notconvertible for use with other gases, unless a certified
kit is used.
* Aftermarket: Completion of sale, not for purpose of resale, from the
manufacturer.

834009Installation
andVLI31 coverOperating Instructions

DUE TO HIGH TEMPERATURES, THE APPLIANCESHOULD BE LOCATED OUT OF TRAFFIC AND
AWAY FROM FURNITURE AND DRAPERIES.
CHILDREN AND ADULTS SHOULD BE ALERTEDTO THE H A Z A R D S O F H I G H S U R FA CE
TEMPERATURE AND SHOULD STAY AWAY TO
AVOID BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE SUPERVISEDWHEN THEY ARE IN THE SAME ROOM AS THE
APPLIANCE.
CLOTHING OR OTHER FLAMMABLE MATERIALSHOULD NOT BE PLACED ON OR NEAR THE
APPLIANCE.
Keep the room area clear and free fromcombustible materials, gasoline, andother flammable vapors and liquids.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
83D4009 1/11 Rev. 2

CONTENTS

VLI31 Fireplace Insert
Thank you and congratulations on your purchase of a
Vermont Castings Fireplace Insert

PLEASE READ THE INSTALLATION AND OPERATION INSTRUCTIONS BEFORE USING THE APPLIANCE!
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible fire hazard and will void the warranty.
Important Safety Information.......................................3

Check Gas Pressure...................................................16

Code Approval...............................................................4

Signature Command Installation...............................17

Product Features
Product Specifications..............................................5
High Elevations.........................................................5
Gas Pressures..........................................................5
Gas Specifications....................................................5

Electrical Installation..................................................17
Electrical Wiring......................................................17
Command Center Wall Installation..........................18
Wall Switch Installation...........................................18
Light Bulb Installation..............................................18

Insert Dimensions.........................................................6

Log Placement.............................................................21

Installation Information.................................................7
Before You Start........................................................7
Insert Applications.....................................................7

Surround Installation..................................................23

Clearances.....................................................................8
Insert Clearances......................................................8
Mantel Clearances....................................................8Hearth Requirements................................................8

Signature Command Operation Instructions............26
Touch Screen Remote Control Operation...............29

Installation......................................................................9
Insert Placement.......................................................9Zero-Clearance Fireplace Requirements..................9
Venting Installation......................................................10
Installation Precautions...........................................10
Venting Requirements.............................................11
Altitude Considerations...........................................12
Venting Configurations............................................13
Manifold Removal and Installation..........................14
Insert Installation.........................................................15
Check Gas Type.....................................................15
Install Gas to Insert Location..................................15
Installation Items Needed.......................................15



Operating Instructions................................................24
To Turn Off Gas.......................................................25

Air Shutter Adjustment...............................................35
Glass Frame Removal.................................................36
Blower Replacement...................................................37
Cleaning and Maintenance.........................................38
Venting System.......................................................38
Pilot and Burner Flames.........................................38
Firebox Cleaning.....................................................39
Yearly Service Procedure........................................40
Replacement Parts......................................................41
Optional Accessories..............................................43
For Massachusetts Residents ONLY.........................46
Warranty.......................................................................47
Efficiencies..................................................................48

83D4009

IMPORTANT SAFETY INFORMATIONINSTALLERWARNING

Please leave these instructions with the appliance.

VLI31 Fireplace Insert
OWNER
Please retain these instructions for future reference.

• Read this owner’s manual carefully and completely before trying to assemble, operate,or service this fireplace.

• Any change to this fireplace or its controls can be dangerous.
• Improper installation or use of this fireplace can cause serious injury or death fromfire, burns, explosions, electrical shock and carbon monoxide poisoning.

This fireplace is a vented product. This fireplace must be
properly installed by a qualified service person. The glass
door must be properly seated and sealed. If this unit is notproperly installed by a qualified service person with glass
door properly seated and sealed, combustion leakage canoccur.
CARBON MONOXIDE POISONING: Early signs of carbon
monoxide poisoning are similar to the flu with headaches,dizziness and/or nausea. If you have these signs, the fireplace may not have been installed properly. Get fresh air
at once! Have the fireplace inspected and serviced by aqualified service person. Some people are more affectedby carbon monoxide than others. These include pregnant
women, people with heart or lung disease or anemia,
those under the influence of alcohol, and those at highaltitudes.
Propane/LP gas and natural gas are both odorless. An
odor-making agent is added to each of these gases. The
odor helps you detect a gas leak. However, the odor added
to these gases can fade. Gas may be present even though
no odor exists.
Make certain you read and understand all warnings. Keepthis manual for reference. It is your guide to safe and proper
operation of this fireplace.
1. This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is notconvertible for use with other gases unless a certified
kit is used.
2. For propane/LP fireplace, do not place propane/LP
supply tank(s) inside any structure. Locate propane/LP
supply tank(s) outdoors. To prevent performance problems, do not use propane/LP fuel tank of less than 100
lbs. capacity.
3. If you smell gas• shut off gas supply.
• do not try to light any appliance.
• do not touch any electrical switch; do not use any
phone in your building .
• immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
83D4009

4.		

Never install the fireplace• in a recreational vehicle• where curtains, furniture, clothing, or other flammable objects are less than 36" from the front, top,or sides of the fireplace• in high traffic areas• in windy or drafty areas
5. This fireplace reaches high temperatures. Keep children
and adults away from hot surfaces to avoid burns or
clothing ignition. Fireplace will remain hot for a time after
shutdown. Allow surfaces to cool before touching.
6. Young children should be carefully supervised when
they are in the same room as the appliance. Toddlers,
young children and others may be susceptible to accidental contact burns. A physical barrier is recommended
if there are at risk individuals in the house. To restrict
access to a fireplace or stove, install an adjustablesafety gate to keep toddlers, young children and otherat risk individuals out of the room and away from hot
surfaces.
7. Do not modify fireplace under any circumstances. Anyparts removed for servicing must be replaced prior tooperating fireplace.
8. Turn fireplace off and let cool before servicing, installing, or repairing. Only a qualified service person should
install, service, or repair the fireplace. Have burnersystem inspected annually by a qualified service
person.
9. You must keep control compartments, burners, andcirculating air passages clean. More frequent cleaning
may be needed due to excessive lint and dust. Turn off
the gas valve and pilot light before cleaning fireplace.
10. Have venting system inspected annually by a qualified
service person. If needed, have venting system cleanedor repaired. Refer to Cleaning and Maintenance, Page
38.
11. Keep the area around your fireplace clear of combustible materials, gasoline, and other flammable vapor andliquids. Do not run fireplace where these are used orstored. Do not place items such as clothing or decorations on or around fireplace.
Continued on page 4IMPORTANT SAFETY INFORMATION & code approvalContinued from page 3
12. Do not use this fireplace to cook food or burn paper orother objects.
13. Never place anything on top of fireplace.
14. Do not use any solid fuels (wood, coal, paper, cardboard, etc.) in this fireplace. Use only the gas typeindicated on rating plate.
15. This appliance, when installed, must be electricallygrounded in accordance with local codes or in theabsence of local codes, with the National ElectricalCode, ANSI/NFPA 70, or the Canadian Electrical Code,CSA C22.1.
16. Do not obstruct the flow of combustion and ventilation
air in any way. Provide adequate clearances aroundair openings into the combustion chamber along withadequate accessibility clearance for servicing andproper operation.
17. When the appliance is installed directly on carpeting,tile or other combustible material other than woodflooring, you must set appliance on a metal or wood
panel or hearth pad extending the full width and depthof the appliance.
18. Do not use fireplace if any part has been exposed toor has been under water. Immediately call a qualified
service technician to inspect the appliance and replace
any part of the control system and any gas control
which as been submerged in water.
19. Do not operate fireplace if any log is broken.
20. Do not use a blower insert, heat exchanger insert, or
any other accessory not approved for use with thisfireplace.
21. Do not operate the fireplace with glass door removed,
cracked, or broken.

IMPORTANT:PLEASE READ THE FOLLOWING CAREFULLY
It is normal for fireplaces fabricated of steel
to give off some expansion and/or contraction
noises during the start up or cool down cycle.
Similar noises are found with your furnace heatexchanger or car engine.

IMPORTANT:PLEASE READ THE FOLLOWING CAREFULLY
It is not unusual for gas fireplaces to give offsome odor the first time it is burned. This is due tothe manufacturing process.
Please ensure that your room is wellventilated during burn off — open all
windows.
It is recommended that you burn your fireplace
for at least ten (10) hours the first time you use it.
Place the fan switch in the “OFF” position during
this time.

WARNING

VLI31 Fireplace Insert

Never connect unit to private (non-utility)
gas wells. This gas is commonly known
as wellhead gas.

Code Approval
Direct Vent type appliances draw all combustion air fromoutside of the dwelling through the vent pipe.
These appliances have been tested by CSA and found tocomply with the established standards for DIRECT VENTGAS FIREPLACE HEATERS in the USA and Canada as
follows:
LISTED VENTED GAS FIREPLACE HEATERTESTED TO:
ANSI Z21.88-2009 / CSA 2.33-2009 STANDARDSA manufactured home (USA only) or mobile home OEM
installation must conform with the Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part
3280, or when such a standard is not applicable, theStandard for Manufactured Home Installations, ANSI/NCSBCS A225.1, or Standard for Gas Equipped Recreational Vehicles and Mobile Housing, CSA Z240.4.
! WARNING
HOT GLASS WILLCAUSE BURNS.
DO NOT TOUCH GLASSUNTIL COOLED.
NEVER ALLOW CHILDRENTO TOUCH GLASS.

83D4009

product features

VLI31 Fireplace Insert

product SPECIFICATIONS• This appliance has been certified for use with
•
•
•

•
•
•

either natural or propane gas. Refer to the appropriate data plates.
This appliance is not for use with solid fuels.
The appliance is approved for bedroom or bedsitting room installations.
The appliance must be installed in accordancewith local codes if any. If none exist use the current installation code. ANSI Z223.1/NFPA 54 in
the USA, CSA B149 in Canada.
This appliance is mobile home approved.
The appliance must be properly connected to aventing system.
The appliance is not approved for closet orrecessed installations.

Gas Shut
OffCommandCenterFigure 1 VLIDV Series Fireplace Insert Controls

FP2677

HIGH ELEVATIONS
Input ratings are shown in BTU per hour and are certified
without deration for elevations up to 4,500 feet (1,370 m)
above sea level.
For elevations above 4,500 feet (1,370 m) in USA,installation must be in accordance with the current
ANSI Z223.1/NFPA 54 and/or local codes having jurisdiction.

FP2677
Gas Specifications
VLI31 controls & ORIFICE SIZE
				
Model
Fuel
VLI31DVNTSC Nat.
VLI31DVPTSC
LP

Max.Input Min. Input
BTU/h
BTU/h
32,00022,50032,00025,500Orifice
Size
#35
#51

In Canada, please consult provincial and/or local authorities having jurisdiction for installation at elevations above
4,500 feet (1,370 m).

GAS pressures
		
Inlet Minimum
Inlet Maximum
Manifold Pressure

83D4009

Natural4.5” w.c.
10.5” w.c.
3.5” w.c.

Propane (LP)11.0” w.c.
13.0” w.c.
10.0” w.c.

insert dimensions

VLI31 Fireplace Insert
206QE” (513 mm)
9(6 ” (251 mm)
4”(102 mm)26QE”(56 mm)76 ”(194 mm)156QE”(389 mm)

3”(76 mm)66M”(172 mm)

206M”(527 mm)166QE"(411 mm)

2556M” (641 mm)
2856 ” (714 mm)
Figure 2 VLIDV Fireplace Insert Dimensions

834009VLI31 dims



83D4009

general installation INFORMATIONVLI31 Fireplace Insert

Before You Start
Read this homeowner manual thoroughly and follow all instructions carefully. Inspect all contents for shipping damage and immediately inform your dealer if any damage is found. Do
not install any unit with damaged, incomplete, or substitute parts. Check your packing list toverify that all listed parts have been received.
The following factors should be taken into consideration:• This insert should have sufficient access for its safe operation and maintenance.
• The flow of combustion and ventilation air must not be obstructed.
• Minimum clearances to combustibles, such as mantels, must be maintained. Refer to Pages
8 and 9, Figures 3 and 4.
• Never obstruct the front opening of the insert.
• Do not install in the vicinity where gasoline or other flammable liquids may be stored.
• These units can be installed in a bedroom. Refer to National Fuel Gas Code ANSI Z233.1/
NFPA 54 (current edition), the Uniform Mechanical Code (current edition), and Local Building Codes for specific installation requirements.
IMPORTANT: Your direct vent insert was designed to be installed in an existing woodburning fireplace. The location and clearances are subject to local building codes.
INSERT APPLICATIONSBefore installing the gas fireplace insert, consider the functioning needs of the fireplace.
Confirm the size of the fireplace cavity, the design of the chimney, and the availability of thegas supply and electricity.
IMPORTANT: Your direct vent insert is designed to be only vented vertically with aminimum height of 10 feet.
When the unit is installed into a wood burning fireplace, the minimum distance the mantel
can be placed above the fireplace is governed by local building codes applicable to woodburning fireplaces. Consult local authorities having jurisdiction for these clearances. The
underside of the mantel will become warm. Use only finishes which are heat resistant anddo not discolor.

83D4009clearances

VLI31 Fireplace Insert

WARNING

CLEARANCESMINIMUM FIREPLACE SIZE/CLEARANCES TO COMBUSTIBLES
The dimensions shown on Pages 8 and 9, Figures 3 and 4, are minimum clearances to maintain when installing this heater. Follow these
instructions carefully to ensure safe installation. Failure to follow
instructions exactly can create a fire hazard.

INSERT Clearancesno combustibles (ie: drapes, doors) may be within, or swing within 36" of the front of the insert.

Co
To
p

mb

Fa

cin

tib

le

Ma

nte

g

l

Side Facing

Side Wallus12” (305 mm)
Maximum Depth

12”(305 mm)3/4” (19 mm)
Maximum Depth
Combustible Facing

9”(228 mm)

NOTE: Side clearance to combustibles is 10" (254 mm) from
opening whether it is side wallor mantel legs.

10” (254 mm)
Minimum12” (305 mm)
Minimum42” (1067 mm)
Minimum

Figure 3 Mantel Clearancesmantel clearances

FP2678FP1947

insertmust
clearances
NOTE: The combustible area above the facing
not protrude more than 3/4" from the
9/08
facing. If it does, it is considered a mantel andmust meet the mantel requirements listed
in this manual.

HEARTH REQUIREMENTS
The insert must be installed on a noncombustible hearth extending a minimum of 12" from thefireplace opening (local codes may require a larger hearth). The hearth must also extend to bothsides of the face (Refer to the table on Page 7).


83D4009

INSTALLATIONVLI31 Fireplace Insert

INSERT PLACEMENT• The insert must be placed within a code-conforming

IMPORTANT: Please review the following carefully.

• Because the insert uses a circulation blower, clean the

It is not unusual for your insert to give off some odor the
first time it is burned. This is due to the curing of the paintand any undetected oil from the manufacturing process.

masonry fireplace or a tested and listed zero-clearance (UL-127, solid fuel) fireplace. Repair any fireplacedamage prior to installation.
fireplace, smoke shelf and chimney before installing.

• This heater may be placed in a bedroom. Please beaware of the large amount of heat this appliance produces when determining a location.

It is normal for inserts fabricated of steel to give off some
expansion and/or contraction noises during the start up or
cool down cycle. Similar noises are found with your furnace
heat exchanger or car engine.

Please ensure that your room is well ventilated. OPEN
ALL WINDOWS DURING INITIAL BURN OFF/CURING
PHASE.
Burn your insert for at least six (6) hours on "HIGH" thefirst time you use it. Place the fan in the "OFF" position
during this time.

18"

Insulation

Sm

oke

Figure 4 Minimum Openings

16"

ZERO-CLEARANCE (METAL) FIREPLACEREQUIREMENTS• The damper and grate must be removed.
• The smoke shelf, internal baffles, screen, refractory and•ScreenMasonry Lining or Refractory

r

pe

m
Da

al
rn
te es
In afflB

28"

Metal or Glass Doors

21"

Shelf

Grate

Masonry Lining or Refractory
Figure 5 Metal Fireplace Zero-Clearance Requirements

metal or glass doors may be removed (if applicable).
Do not remove or alter the insulation or any structured
rigid frame members (metal sides, floor, door frames,
face of the fireplace, etc.).

&P
ZERO CLEARANCE REQUIREMENTS
• Installer must attach red warning plate to the inside of the firebox of fireplace

WARNING

with screws supplied.

fp1959• Do not cut any sheet metal parts of the fireplace in which this gas fireplace
insert is installed. THIS IS STRICTLY PROHIBITED!

• If factory-built fireplace has no gas access hole(s) provided, drill a 1.5" (37.5mm) or less through lower sides or bottom of firebox. You must plug the accesshole with noncombustible insulation after gas supply line has been installed.
• If your factory-built fireplace has air passages on the face for zero clearance
capabilities, DO NOT BLOCK THESE PASSAGES!

FIREBOX DIMS

83D4009

NOTICEWARNING

VLI31 Fireplace Insert

VentING installation

Read all instructions completely and thoroughly before attempting
installation. Failure to do so could result in serious injury, property
damage or loss of life. Operation of improperly installed and maintained
venting system could result in serious injury, property damage or lossof life.

Failure to follow these instructions will void
the warranty.

INSTALLATION PRECAUTIONS
Consult local building codes before beginning the installation. The installer must make sure toselect the proper vent system for installation. Before installing vent kit, the installer must readthis insert manual and vent kit instructions.
Only a qualified installer/service person should install venting system. The installer must follow
these safety rules:• Wear gloves and safety glasses for protection.
• Use extreme caution when using ladders or when on rooftops.
• Be aware of electrical wiring locations in walls and ceiling.
The following actions will void the warranty on your venting system:WARNING

•
•
•
•

10

Installation of any damaged venting component.
Unauthorized modification of the venting system.
Installation of any component part not manufactured or approved by MHSC.
Installation other than permitted by these instructions.

This insert must be vented to the outside. The venting system must
NEVER be attached to a chimney serving a separate solid fuel burning
appliance. Each gas appliance must use a separate vent system. Do notuse common vent systems.

83D4009

venting installation

VLI31 Fireplace Insert

WARNING

VENTING REQUIREMENTS• Make sure the exhaust pipe on heater connects to exhaust
portion of cap. Attach flex liners. Figure 6• Do not crimp or rupture liner when bending it into chimney
offsets.

• The exhaust vent must reline the entire length of chimney and terminate above chimney top.
• Vent must meet all vent manufacturer's requirements when installed.
• Make sure you have the following before installing unit:• 3" and 3" UL 1777 Listed gas liner for air inlet and exhaust.
• Vertical Terminations kits: HEDV32T1212, HEDVRT, AI31TK33A

Figure 6 Venting Unit
Inlet

ExhaustMaximum Height 40'(12.9 m)Minimum Height 10'(3 m)

FP1922

83D4009

FP1922vent requirements
9/08

11

venting installation

VLI31 Fireplace Insert
ALTITUDE CONSIDERATIONSWARNING

This heater has been tested at altitudes ranging from sea level to 4,500 feet (1,370 m). In thistesting, heater with standard orifice burns correctly with just an air shutter adjustment. If you
need to resize orifice for use at high altitude, contact your dealer.

Failure to adjust air shutter properly may lead to improper combustion which can create a safety hazard. Consult your dealer or
installer if you suspect an improperly adjusted air shutter.

Termination Kit(Refer to Page 11)

High Temp
Silicone

Apply high-temperature silicone tolines on both ends and secure withtwo (2) screws

FP19233" and 3" UL 1777 Gas
Liner

Figure 7 Connecting Vent Pipe to Heater

FP1923exhaust pipe
9/08

12

83D4009

venting installation

VLI31 Fireplace Insert

VENTING CONFIGURATIONS

Termination Kits
(Refer to Page 11)

ExhaustInlet

3" (75 mm) Exhaust
UL 1777 Gas Liner
3" (75 mm) Inlet

Recommended
block-off plate(noncombustible
metal). Preventsodors fromchimney enteringroom.
UL 127 Solid
Fuel Z.C
FireboxFigure 8 Inlet and Exhaust Reline

FP1924

NOTE: You may use either reline configuration
with a masonry FP1924
or zero-clearance fireplace.

inlet exhaust reline
9/08

83D400913

venting installation

VLI31 Fireplace Insert
INTAKE MANIFOLD VENT INSTALLATION
Before insert is placed back into fireplace opening, attach
intake flex pipe to intake manifold, located in rear lower left
corner with hose clamp (not supplied) or other approved
method.

EXHAUST MANIFOLD REMOVAL AND VENTINSTALLATIONThe exhaust manifold is shipped attached to insert. It may
be removed to allow tight installation.
1. Remove glass door assembly following instructions on
Page 39, Figure 54.
2. Lightly tap on flange of exhaust baffle assembly towards
you until disengaged. Remove baffle, manifold andgasket from unit. Figure 9

3. Attach the slotted baffle plate. Figure 10
4. Feed exhaust flex through hole on top of insert andattach to manifold with hose clamp (not provided) orother approved methods (check local codes). Insure
the gasket is in place before securing the flex to the
manifold.
NOTE: Sealant is not required to assemble fireplaceventing. Do not use silicone sealant at the inner flueexhaust connections.
5. Re-attach exhaust baffle and manifold assembly inreverse order of Step 2.
6. Re-attach glass door in reverse order.
NOTE: The VLIDV has an adjustable baffle and may be
adjusted as needed by loosening four (4) screws. Figure
10.

FP1961

Loosen Four (4) Screws to Adjust

Bottom View
Closed Position

Front View

FP1960manifold assembly
Flex9/08
Vent

GasketBottom View
Open Position

FP1961
Adjust for extended
vertical applications if needed.
baffle adjustment
Figure 10 9/08
Baffle Plate

Manifold

BaffleAssembly

Side View

FP1960Figure 9 Remove Manifold and Attach to Flex Vent

60
old assembly

14

83D4009

INSERT INSTALLATIONVLI31 Fireplace Insert

check gas type
Use proper gas type for the insert you are installing. If you have conflicting gas type, do notinstall insert. See dealer where you purchased the insert for proper insert according to yourgas type.

WARNINGA qualified installer or service person must
connect appliance to gas supply. Follow all
local codes.

CAUTIONInstall gas piping to insert location

For propane/LP units, never connect insert directly to the propane/LP
supply. This burner system requires an external regulator (not supplied). Install the external regulator between the burner system andpropane/LP supply.

installation items needed
Make sure you have the items listed below before installing appliance.

• External regulator (supplied by installer)• Piping (check local codes)• Test gauge connection*• Sealant (resistant to propane/LP gas)
• Sediment trap (optional but recommended)• Tee joint• Pipe wrench• approved flexible gas line with gas connector (if allowed by local codes — not provided)* A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test
gauge connection. Purchase the CSA design-certified equipment shutoff valve from your dealer.
For propane/LP connections only, the installer must supply an external regulator. The external regulator will
reduce incoming gas pressure. You must reduce incoming gas pressure to between 11 and 13 inches of water. If you do not reduce incoming gas pressure, burner system regulator damage could occur. Install external
regulator with the vent pointing down as shown in Figure 11. Pointing the vent down protects it from freezing
rain or sleet.
100 gal. (min.
Propane/LP
Supply Tank

CAUTION

External
Regualtor

Vent
Pointing
Down

Use only new black iron or steel pipe. Internally tinned copper or copper tubing can beused per National Fuel Gas Code, Section
2.6.3, providing gas meets hydrogen sulfide
limits, and where permitted by local codes.
Gas piping system must be sized to provide
minimum inlet pressure (listed on data plate)at the maximum flow rate (BTU/hr). Undue
pressure loss will occur if the pipe is too
small.

FP1930Figure 11 - External Regulator with Vent
Pointing Down (Propane/LP Only)

83D4009&0EXTERNAL REGULATOR


15

INSERT installation

Only persons licensed to work with gas
piping may make the necessary gas connections to this appliance.

CAUTIONWARNING

VLI31 Fireplace Insert

A manual shut-off valve is factory installed
upstream of the appliance. Union tee andplugged 1/8" NPT pressure tapping pointshould be installed upstream of the appliance. Figure 12

NOTE : The gas line connection may be made using 1/2" rigid tubing or an approved
flex connector. Since some municipalities have additional local codes it is always best
to consult your local authorities and the current edition of the National Fuel Gas CodeANSI.Z223.1, NFPA54. In Canada CSA-B149 (1 or 2) Installation Code.
A listed manual shutoff is factory installed upstream of appliance. Union tee and plugged 1/8"
NPT pressure tapping point should be installed upstream of the appliance. Figure 12.
Check your building codes for any special requirements forlocating equipment shutoff valve to inserts.
Apply pipe joint sealant lightly to threads. This will prevent
excess sealant from going into pipe. Excess sealant in pipe
could result in clogged burner system valves.

CAUTION

IMPORTANT: The main gas valve is for turning on or shutting off the gas to the insert.

Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.

We recommend that you install a sediment trap/drip leg insupply line as shown in Figure 12. Locate sediment trap/drip
leg where it is within reach for cleaning. Install in piping system between fuel supply and burnersystem. Locate sediment trap/drip leg where trapped matter is not likely to freeze. A sediment
trap traps moisture and contaminants. This keeps them from going into the burner system
gas controls. If sediment trap/drip leg is not installed or is installed wrong, burner system may
not run properly.

Approved Flexible
Gas Line Suppliedwith Appliance

Natural Gas
From Gas Meter(4.5" w.c. to 10.5" w.c. Pressure)
Propane/LP
From External Regulator(11" w.c. to 13" w.c. Pressure)
Tee Joint
Pipe Nipple

Figure 12 Gas Connection

16

Cap

FP1931
gas connection
9/08

3"

Mi

nim

um

83D4009VLI31 Fireplace Insert
SIGNATURE COMMAND - CHECK GAS PRESSURE and ELECTRICAL INSTALLATION
1. Check gas type. The gas supply must be the same asstated on the appliance’s rating decal. If the gas supply
is different from the fireplace, STOP! Do not install theappliance. Contact your dealer immediately.
2. To ease installation, a 24" (610 mm) flex line withmanual shut-off valve has been provided with this appliance. Install and attach 1/2" gas line onto shut-off
valve.
3. After completing gas line connection, purge air fromgas line and test all gas joints from the gas meter tothe fireplace for leaks. Use a solution of 50/50 waterand soap solution or a gas sniffer.
4. To check gas pressures at valve, turn captured screw
counter clockwise 2 or 3 turns and then place tubing
to pressure gauge over test point. Turn unit to high.
Figure 13. After taking pressure reading, be sure andturn captured screw clockwise firmly to reseal. Do not
over torque. Check test points for gas leaks.

Pressure Inlet

Pressure Outlet

WARNING

Figure 13 Signature Command Valve

Electrical Wiring

83D4009

WARNING

FP1909asignature command valve
alternate view
8/08

Electrical connections should only
be performed by a qualified, licensed
electrician. Main power must be off whenconnecting to main electrical power supply
or performing service. All wiring shall bein compliance with all local, city and state
codes. The appliance, when installed, mustbe electrically grounded in accordance withlocal codes or in the absence of local codes,
with the National Electrical Code ANSI/NFPA
70 (latest edition) and Canadian ElectricalCode, CSA C22.1.

Label all wires before disconnecting whenservicing controls. Wiring errors can cause
improper and dangerous operation.

Optional Accessory Requirements
1. This fireplace may be used with a wall switch and/or
Signature Command wireless controls.
2. The command center control may be mounted on thewall with the use of the SCSWEK 15ft. wall mount extension kit.

Do not use open flame to check for gas
leaks.

CAUTION

General1. This fireplace is equipped with the Signature Control
valve which operates on 6 volts. The A/C module plugs
into an A/C power supply. Four (4) “AA” batteries areused for back up during power outages.
2. The Signature Command System can also be operated
without A/C power. The system can run on four (4) “AA”
batteries for approximately six (6) months under normaluse.
3. A/C power must be used to power the A/C module,
blowers, lights and AUX accessories used with thisfireplace.

Pilot Adjustment Screw

17

ELECTRICAL INSTALLATIONVLI31 Fireplace Insert

The command center may be mounted on the wall withthe use of the SCSWEK Kit (15ft. cable, junction box, wallcover).
Mount the junction box provided at the desired locationon the wall. Do not extend beyond the 15 ft. wire cableprovided. If a longer distance is required, the 15 ft. may be
extended up to 30 ft. maximum by using two (2) SCSWEK
cables plugged together.
Route the wire from junction box to lower control area atbottom of fireplace. Unplug the 12" cable from the command center. Attach the connector to the pins from wireby pushing in to connector making sure to follow the color
code on connector. Plug the 15 ft. extension cable into the
2 ft. cable. Remove command center from the fireplace
and plug the other end of the extension cable into thecommand center. Snap on wall cover provided and screw
to junction box.

WALL SWITCH INSTALLATION
The wall switch wire connection is located off the 2 ft. wire
harness from the control box to the command center. Figure 15. The connection is labeled “Wall Switch”. Unplug
the male and female connectors and connect the two (2)low voltage wires provided. Run wire to desired location
on wall. Up to 50 ft. of 18 ga. wire may be used if necessary. Attach wires to wall switch. Mount the wall switch into junction box and screw on cover.

WARNINGCOMMAND CENTER WALL INSTALLATION

Do not connect wall switch to 110 V
circuit.

LIGHT BULB INSTALLATION
1. Remove front cover plate on light box by removing the three (3) screws securing the coverplate.
2. Install the halogen light bulb provided. Do not touch the light bulb directly with fingers.
3. Replace the front cover plate.
4. Slide the colored diffuser on top of the light box in the channel guides.
Channel Guides

Cover Plate

Colored Diffuser

FP2682

Halogen Light Bulb
(CAUTION: Do not touch with bare hands)

ScrewsFigure 14 Light Box

18

FP2682light box

83D4009

ELECTRICAL INSTALLATIONMax
300 Watts

VLI31 Fireplace Insert

A/C Module

To Outlet

Pilot

Max
300 Watts

Optional Aux.
300 Watts
RF Receiver
ON/OFF Button

A/C Module
Control Board

Black / Thermopile
Red / Thermopile
SensorConversion
NG/LP

Ignitor / Sparker

Plug-in Connector
Control Board to Command Center

OFF/LONOTE: Wall switch wires must
be connected together if a wall
switch is not being used.

figure 15 Signature Command Wiring Diagram

GroundPlug-in Connector
Stepper Motor toControl Board

LED

ON/HI
Master Switch

Command Center

Optional
Wall Switch

DC Power/Green
Plug-in Connector
Control Board to
Solenoid

Gas Out

Gas InPilot Gas Tubing

CAUTION

Valve

Electrical connections should only be
FP2679electrician.
performed by a qualified, licensed
SCS wiring diagram
Main power supply must be turned off before
connecting fans to the main electrical power
supply or performing service.

83D400919

log placement

VLI31 Fireplace Insert

WARNING

Before you begin - This unit is supplied with seven (7) ceramic fiber logs. Do not handle these logs withyour bare hands. Always wear gloves to prevent skin irritation from ceramic fibers. After handlingthe logs, wash your hands gently with soap and water to remove any traces of fibers.

The positioning of the logs is critical to the safe and clean operation of this heater.
Sooting and other problems may result if the logs are not properly and firmly positioned in the appliance. Never add additional logs or embellishments such as pinecones or vermiculite to the heater. Only use the logs supplied with the unit.
Failure to position the parts in accordance with diagrams below or to use only parts
specifically approved for this heater may result in property damage or personal
injury.

PLACE ROCK WOOL (EMBER MATERIAL) IN FIREBOXWARNING

Break up rock wool (ember material) into dime-sizedpieces. Place evenly over burner, both in front andbehind the fettle. Make sure to cover all of the ports
but do not cover the slotted ports in rear. Apply rockwool in light fluffy pieces to better enable gas topermeate the rock wool. Figure 16

Do not use the entire
bag of rock wool tocover burner area.

LG828

Figure 16 Rock Wool Placement

LG828
rockwool area

LOG PLACEMENT
1. Place Log #1 in front of the light box located in therear of the unit. This is held in place with an "L"shaped bracket. Figure 17
2. Hold Log #2 with the flat edge to the right and thekeys on the log pointing up. Place the log on thepins provided inside the right brick and behind thefettle. Figure 17

Log #1

Log #2

LG828

Figure 17

LG828
VLI31 log 1 & 2
20

83D4009

log placement

VLI31 Fireplace Insert

3. Hold Log #3 with the flat edge
down and 'fat' part of the log on
your left. Position the log on thepins provided on the left side of
the burner and behind the fettle.
Make sure to have the narrow
end of the log over the extrusion
and behind the burner ports.
Figure 18

Log #3Figure 18
Log #4

Figure 19

LG830
VLI31 log #3

4. Hold Log #4 with the pointedend of the log to the left.
Place the log on the key
provided on the top of thefrint of log #2 and position it
so the pointed end protrudes
through and rests on thebottom of the fettle between
the middle two tines of thefettle, with the back left ofthe log resting on log #3.
Figure 19

LG831

Log #5

5. Hold Log #5 with the charred
portion on the left and pointing forward. Place the hole on
the bottom of the log on thepin provided on the left rearof the rear log support. Placethe right end on top of the key
provided on the top of log #4.
Figure 20

LG831
VLI31 Log 4

LG832

Figure 20

83D4009

LG832
VLI31 log 521

log placement

VLI31 Fireplace Insert
Log #6

6. Position Log #6 (the long flat log)from left to right in the rear of thefirebox with the left side of the log
on the key provided on the top,
rear of log #5 and the right end
on the key on the top rear of log#2. The detailed face of the log
should face forward. Figure 21

Figure 21
LG833

Log #7

7. Hold Log #7 with the 'pointy' end of
the log down and the knot in the
log
LG833
facing forward. Place the rightend
VLI31 log 6
on the key provided on the top of log#5. The 'pointy' end of the log should
protrude through the fettle between
the second and third tines from theleft. The log should NOT rest on
the foot of the left andiron.
Figure 22

Figure 22
LG834

LG834
VLI31 log #7

8. Place the andirons on the second
tine of the fettle from the left andright with the feet of the andirons
resting behind the front log bracket
and on the 'lily pads' provided forthe inside feet. Figure 23

Figure 23

83D400922

LG835

surround installation

VLI31 Fireplace Insert

INSTALL SURROUND
1. Remove glass door assembly. Page 39, Figure 54
2. Align cast or beveled surround holes with insert and attach with screws provided.
3. Re-attach glass door assembly.
4. Attach filigree to face by gently pushing into place.

6X

Figure 24 Install SurroundFP2683surround install

83D400923

OPERATING INSTRUCTIONS - SIGNATURE COMMAND

VLI31 Fireplace Insert

WARNINGfor your safety read before lighting
If you do not follow these instructions
exactly, a fire or explosion may result
causing property damage, personal
injury or loss of lie.

A. This appliance is equipped with an ignition device which automatically lights the pilot. Referto the instructions.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your finger to push in the master switch. Never use tools. If the switch will not function by hand, do not try to repair it. Call a qualified service technician. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualified
service technician to inspect the appliance and to replace any part of the control system andany gas control that has been under water.

continued on next page24

83D4009

OPERATING INSTRUCTIONS - SIGNATURE COMMAND

VLI31 Fireplace Insert

OPERATing INSTRUCTIONS
1. STOP! Read the safety information above.
2. This appliance is equipped with an ignition device which automatically lights the burner. Do not try
to light the burner by hand.
3. With five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smellgas, STOP! Follow "B" in the safety information on page 24. If you do not smell gas, go to next step.
4. Press the master switch to the "ON" (-) position. Within eight (8) seconds it will beep once. This
indicates the system is ready.
5. Press "ON " button. Sparker will spark and pilot flame will light.
6. Once pilot flame is established, the main burner flame will light automatically.
7. If the pilot will not stay lit after several tries, turn the master switch to "OFF" and call your service
technician or gas supplier.

OFF

OFF

ON

Master
SwitchON

Command Center

FP1913
Switch box
8/08

FP1914
Pilot w sparker
8/08

TO TURN OFF GAS TO APPLIANCE
1. Turn master switch to "OFF".
2. Turn off all electrical power to the appliance if service is to be performed.

83D400925

VLI31 Fireplace Insert

SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONSFEATURES

RF Receiver
ON/OFF

Command Center

To Thermopile
To Sensor• Easy Access Function Operation and System Configuration• Operation Confirmation/Fault Diagnostic Indications (LED/
Buzzer)• ON/OFF/HI/Med/Low Operation• Optional Wall Mounting
Control Board

To Sparker
NG/LP
Conversion
Control
Board• Electronic Ignition• Pilot Lockout safety feature• Electric Power Regeneration from Thermopile to save bat•
•
•
•
•
•
•

tery
6-hour Automatic Shut Down Option
Convenient NG/LP Gas Type Conversion
Standing Pilot/Intermittent pilot Conversion
Previous settings Restoration Ability (Memory Off)
Uninterrupted Operation During Power Outage (Automatic
Battery Backup)
ON/OFF RF Remote Receiver
Optional Transmitter Learn Capability

AC Module Board (Requires TSFSC Remote)• Easy Snap-on Design• Embedded Compact 120 VAC Adapter with Auto Battery

To Command Center
To Stepper Motor
To Valve
OFF
LED
ON

Master Switch

CommandCenterBattery Door

Figure 25 Signature Command System Components

Back up Feature• Remote Controlled 3-step Blower, Lighting, and On/Off Auxiliary AC Outputs
FP1917
Transmitter (Optional)
Signature components
TSFSC
8/08
Three Flame Height Settings
X
Low battery Indication for Transmitter
X
Child Proof Lock-out
X
LCD BacklightX
Security Codes 16
X
Countdown 6 hr Timer
X
Standard Thermostatic Control ModeX
Smart Mode® Thermostat (Auto Flame & Blower Modulation) X
Three Brightness Settings for Lights
X
Three Speed Control for Blower
X
On/Off Auxiliary
X
Programmable Timer to turn blower on and off
X

BATTERY INSTALLATIONThe Command Center uses four (4) "AA" batteries as back up for power outages. The system can operate forapproximately six (6) months on battery power.
To Install Batteries (not included):
1. Press down the battery door tabs and pull out to remove battery door.
2. Install the batteries as indicated on Command Center.
3. Close battery door by snapping in place.
4. When the four (4) batteries are installed the system will operate without power.
5. The batteries should be replaced when the LED indicates low battery or at least once a year.
26

83D4009

SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONSVLI31 Fireplace Insert

SYSTEM CONFIGURATION/SETUPAll System configuration/setup is done on the Command Center.
NOTE: When using On/Off wall switch, the switch must be in the ON position to perform all configuration
set ups at the command center.
Intermittent/Standing Pilot Setup (Default intermittent)
1. Holding the ON button on the Command Center while turning on the master switch will toggle between
standing pilot and intermittent pilot.
2. After the above operation, one beep (for standing pilot) or two beeps (for intermittent pilot) will be given
as confirmation.
Six-hour Safety Shutdown Option (Default ON)
1. The system comes preset from the factory with a six (6) hour shutdown from its last command of operation. This is done to prevent the fireplace from continuing to operate if unattended. You may disable thisfeature if you wish.
NOTE: By disabling this feature, your fireplace may continue to operate unattended.
2. When the master switch is in the ON position (“-”), pressing the ON button and the OFF button on theCommand Center simultaneously will toggle between enabling and disabling the six-hour shutdown option.
3. After the above operation, one beep (for enabling the six-hour shutdown option) or two beeps (for disabling
the six-hour shutdown option) will be given as confirmation.
Remote Transmitter Learn Function (Default OFF)
1. The RF receiver button located on the Control Board must be in the on position before the learn function
can begin. Use paper clip to depress button. One beep for RF receiver ON or two beeps for RF receiver
OFF will be given as confirmation.
2. After the RF receiver is on, holding the OFF button on the Command Center while turning on the masterswitch will activate the learn function for the transmitter.
3. After the above operation, two beeps will be given and the green LED on the Command Center will flashfor 10 seconds.
4. During the 10 seconds, press the OFF button on a transmitter to learn. Another two beeps will be given
to confirm a successful learning. Refer to transmitter instructions for remote operations.
Shutting Off the Standing Pilot (Temporary Shut Off)To shut off the standing pilot for service or summer shut down, press and hold the ON button on the Command Center for 3 seconds when the master switch is in the ON position (“-”) and the main burner is off.
Note: Pilot will resume the next time system is turned on.

Key Combinations for System Settings
NOTE: When On/Off wall switch is used, it must be in the On position to perform all system setups.

FunctionIntermittent/Standing
Pilot Setup
Standing Pilot Temp.
Shutoff
RF Remote Receiver
On/OffLearn Remote
Transmitter
6-hour safety
shutdown setup

83D4009

Operation
Hold the ON ▲ button while turning on the master switch(Beep once for standing pilot, twice for intermittent pilot)
Hold the ON ▲ button 3 seconds (when the master switch
on the main burner is off)
Push the RF receiver On/Off button on the control board
Beep once for ON and beep twice for OFF
Hold the OFF ▼ button while turning on the master switch(Beep twice then press any handheld remote button)
Press the ON ▲ button and OFF ▼ button simultaneously(Beep once for ON, twice for OFF)

Default Setting
Intermittent
Pilot

RF OFF		

ON

27

SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONSVLI31 Fireplace Insert

FUNCTIONS/OPERATION (with Command Center)
Turning on the fireplace
1. Turn on the master switch and wait for a beep.
2. Press the ON button on the Command Center or turn on wall switch. Pilot will light and burner will come on High setting or last memory setting (See Turning Off Fireplace below). For memory feature.
Pilot Safety Lockout Function
1. If the pilot doesn’t light after sparking for 30 seconds, pilot trial lockout happens. The LED on the Command Center
flashes Green once every 2 seconds, until reset.
2. If the pilot flame is lost during normal operation, the system will try three (3) times to relight after three (3) failures,
flame loss lockout happens. The LED on the Command Center flashes Red-Green once every 2 seconds, until reset.
3. Turning the master switch on the Command Center to the off position, then ON again will reset the system.
Flame Height Control
1. Press the ON button (on the Command Center) once to turn on the main burner with maximum flame height.
2. Press the OFF button to decrease flame height. The first two presses will decrease the flame height to medium andlow.
3. The third press on OFF will turn off the main burner. In standing pilot configuration, the pilot will stay; in intermittent
pilot configuration, the pilot will be shut off.
Turning the Fireplace Off
There are three ways to turn the fireplace off.
1. Flip the master switch to the off (“O”) position. (This will turn the entire system OFF.)
2. Press the OFF button to Medium, Low, then Off.
3. Hold the OFF button anytime for three seconds or by turning off the wall switch. These two commands of OFF are(Memory Off) the system will remember all last settings before turning off. The next time the fireplace is turned on, allsettings will resume. To reset, change to the desired settings and shut off by using the Memory Off commands andthe system will be reset to those new settings.

Command Center Operations:
The following functions are available on the Command Center.

Function
Power Up
Fireplace ON
Fireplace OFF		
Flame Height Up
Flame Height Down

Operation
Flip the master switch to the ON ("_") position to power up the system
Press the ON ▲ button on the Command Center or turn on wall switch to turn the fireplace on
Flip the master switch to the OFF ("o") position OR press the OFF ▼ button 3 			
times OR for Memory Off, hold the OFF ▼ button 3 seconds, or turn off wall switch
Press the ON ▲ button once to turn on the fireplace with maximum flame heightPress the OFF ▼ button to lower the flame height to Medium and Low

Self Diagnostics Chart:

The Command Center has a self-diagnostic LED enabling you to troubleshoot problems and potentially avoid a service call. Please refer to the charts below for indicator reference.
Fault
Conversion Cover Missing
Spark FailNo Sensor Signal
Pilot Lockout - trial
Pilot Lockout - flame loss
Low Battery
No or Low Thermopile Power
Learning
AC Power On
Pressure Switch Failed (Power Vent only)28

LED Indication
One RED (1 time)
Two RED (1 time)Three RED (1 time)
One GREEN, every 2 sec. (until manual reset)
One RED-GREEN, every 2 sec. (until manual reset)
One RED, every 10s (continuously)
Two RED, every 10s (continuously)
GREEN Flashes, every 1 sec. (for 10 sec.)
GREEN solid
One RED every 2 sec. (until manual reset)

83D4009

WARNING

The information bar shows the room temperature, the“sending signal” radio icon, the low battery indication icon,
the child-proof icon, and the flame icon. This area doesn’t
have touch buttons.

• The room temperature will always be shown after••

power-up. It displays the room temperature from 40°F to 99 °F. “Lo” and “HI” will be displayed when theroom temperature is lower than 40°F or higher than
99°F, respectively.
The radio icon will be shown when the transmitter issending a signal.
The low battery indication icon will be shown when
the battery voltage is low.
The child-proof icon will be shown when the childproof mode is activated.
The flame icon indicates the current flame height- Off, Low, Medium and High

Touch Area
The touch area contains all touch buttons to control thetransmitter. It consists of two categories: menus and adjustment arrows. The blue LED backlight lights up for 8
seconds when any of the touch buttons is pressed.

• The menus include TIMER, THERMO, LIGHT, FAN•

and AUX.
The adjustment arrows include ON/up and OFF/down. Their default function is to adjust the flame
height. When a button from the menu is pressed,
the ON/up and OFF/down buttons will temporarily
become adjustment controls for the selected item.
When the adjustment is done, the ON/up and OFF/down buttons go back to flame height controller
again.

83D4009

Adjustment
Controls

Information Bar

Logo
Bar

Figure 26 shows the display of the TSFSC LCD.

•

Menus

Turn appliance OFF (at the Master Switch) if
you are away from your house for an extended
period of time. Never leave anything on top of
the surface of the transmitter.

n Function Areas of the LCD Display•

Touch Area

Due to the sensitive temperature monitoring
components in the transmitter, it is necessary
to allow the transmitter to stabilize to room temperature before accurate room temperatures
are displayed. If the transmitter is activatedfrom a severe cold condition, allow 15 minutes
for accurate temperature readings to appear on
the LCD display.

VLI31 Fireplace Insert
Information
Bar

NOTE

TOUCH SCREEN REMOTE CONTROL OPERATION

Logo Bar

Function Areas of the LCD Display
Figure 26

The Logo Bar contains the brand logo: Signature Command System.
n Initialization and Setting up

FP2646

Installing Batteries:
TSFSC display
Figure 27
The remote transmitter has
two battery compartments,
one on each end of the transmitter. Always change all
four (4) batteries at thesame time.

Battery Door
Tabs

To install batteries,
1. Press down the battery
door tab and pull out to remove the battery door.
Figure 27
2. Install the batteries as indicated inside the battery
compartments.
FP2607
3. Close the battery door by snappingin place.
install
4. When all four batteries are installed,battery
the transmitter
will initialize for 5 seconds and then is ready for use.
5. The batteries should be replaced every 12 months orwhen the low battery icon indicator is displayed.
Changing Temperature Unit
When batteries are installed in the transmitter,
1. All available icons on the LCD will be turned on thenbe cleared.
2. The LCD will display temperature unit: °F. Use ON ∆to toggle the units between °F and °C within the first 5
seconds.
3. The transmitter enters Manual Mode
4. The LCD displays room temperature with the chosen
unit.
29

VLI31 Fireplace Insert

TOUCH SCREEN REMOTE CONTROL OPERATION

Setting Privacy Code on Transmitter:
Figure 28

Battery Door

The remote transmitter privacy code is preset in factory.
In the event of activation or interference from other nearby transmissions, change the code using the following
procedures (learn function must be
performed after changing the code):

WARNING

1. Press the ON/arrow button andFP2650
the TIMER button at the same
Master Switch
time to enter privacy code setup
ON
LED
mode.
Figure 30
OFF
2. The setup display is shown in theCommand Center
figure. The four digits on the top
4. During the 10 seconds, press the OFF button on thestand for the privacy code (as thetransmitter to learn. Another two beeps will be given toactual DIP switches on Ambient’s
FP2650confirm a successful learning. Figure 30
previous remotes). The default
command ctr ctrl brd
values of the four digits will be all“1” (ON).
Do not use two (2) or more remote control sysFigure 28
tems in the same area with the same privacy
3. The first digit will be flashing uponcode setting, as they will communicate withentering the setup mode. Push the ON
button to toggle
FP2649each other. This may cause the appliances to
its value between “0” (OFF) and “1”(ON), and push thesetprivacecode
malfunction.
“OFF” button to jump to the next digit. The next digit
will then start flashing and the first one stops flashing.
Set up the four digits to your choice.
Resetting the transmitter:
4. After setting up all the four digits, push “OFF” to finish
If the transmitter is not working properly, reinstall the batthe process and return to the previous mode.
teries to reset the transmitter.
5. The Signature Command control board then needs to
1. Pull out at least one of the batteries.
re-learn the new setting.
2. Press any key on the screen to discharge.
Performing Learn Function
3. Wait for 10 seconds and reinstall the batteries.
1. The RF receiver button on the control board in the
Pushing and holding any key for more than 10 seconds
fireplace must be in the on position before the learn
until the display refreshes will also reset the transmitter.
function can begin. Figure 29 With the Command Cenn Functions and Operations
ter master switch in the ON position, use paper clip toGeneral:depress the recessed button on Control Board, one
beep for RF receiver ON or two beeps for RF receiver
The TSFSC Remote Control has four (4) operating modes:
OFF.
Manual, Timer, Thermostatic and Smart Mode® thermostat. The control system can be set to temperature range
2. Holding the OFF
between 45° F and 90° F. The blower speed and flame
button on the ComRF Receiver
ON/OFFheight can be adjusted in the manual, timer and thermomand Center while
static mode. The Smart Mode® thermostat will automatiturningonthecally adjust flame height and blower speed according tomaster switch will
the difference between Set and Room temperatures.
activate the learn
function for the
The transmitter will operate the remote receiver from 1
transmitter.
foot to a maximum of 30 feet. The distance is reduced
3. After the above opwhen batteries are low.
eration, two beeps
Manual Mode
will be given and
Figure 31
the green LED on
In this mode, the TIMER button and the THERMO butthe Command Centon will only display “TIMER” and “THERMO”, respecter will flash for 10
Control Board
tively without showing the time and the SET temperature.
seconds.
Pressing the ON/up and OFF/down buttons will change
Figure 29
FP2650the flame height if none of the menu buttons (TIMER,
THERMO,
FAN, AUX) are pressed and flashing.
commandctrLIGHT,
ctrl brd30

83D4009

TOUCH SCREEN REMOTE CONTROL OPERATION
1. Press the ON/up button to turn on the fireplace. The
flame icon on the LCD displaysHigh.
2. Press the OFF/down button to
decrease the flame height andturn off the fireplace. When the
OFF/down button is pressed
for three times, the flame iconchanges form High to Medium,to Low, then to Off.
3. If the OFF button is held formore than 3 seconds at any
flame height, the fireplace will
be turned off and the flame icon
disappears.
Figure 31
4. Sliding up and down on the arrow buttons can also turn on or turnFP2651
off the fireplace.
Manualmodein 3
5. If the fireplace is shut off using the above methods
and 4, all the settings will be remembered and will beresumed next time the fireplace is turned on (Memory
Off).
Timer Mode
Figure 32
Press the TIMER button to enter
timer mode. The fireplace will stayon for a period of time as specified
by the timer and then be shut off
by the transmitter when the timer
counts down to zero.
1. When the TIMER button ispressed, the Set Time appears
in the frame of the button andflashes.
2. Use ON/up and OFF/down to
Figure 32
increase or decrease the Set
Time in 15 min. increments, between
0:00 to 6:00.
FP2652Sliding up and down on the arrow buttons
increase
Timer willmode
or decrease the Set Time in 1 hour increments.
3. Push the TIMER button again to confirm the Set Time,the transmitter sends an ON signal to turn on the fireplace.
4. The flashing stops and the ON/up and OFF/down buttons become flame height controller again. The flame
height will then stay as set up by the ON/up and OFF/down buttons.
5. The TIMER button can be used when the transmitter is in Manual Mode or in Thermostat Mode. In bothmodes, the fireplace will be shut down completely
when the timer counts down to zero.
6. To exit Timer Mode,a. Push and hold the TIMER button for 3 seconds Or
b. Use the OFF/down buttons to decrease the Set
Time to zero Or
83D4009

VLI31 Fireplace Insert

c. Slide down on the arrow buttons to exit TIMER
mode and shut off the fireplace.
Thermostat Mode
Figure 33
NOTE: The Command Centerbuttons will disable when thermostat is being used.
Press the THERMO button to
set the transmitter in thermostat
mode. The transmitter will automatically turn on the fireplacewhen the room temperature is
below the set temperature andturn off the appliance when theroom temperature is above theset temperature within one degree.

Figure 33

FP2653

1. When the THERMO button is pressed, the Set temperthermo
ature appears in the frame of the button
andmodeflashes.
2. Use ON/up and OFF/down to increase or decrease
the Set temperature in 1 degree increments, between
45 degrees and 90 degrees. Slide up and down on thearrow buttons will increase or decrease the Set Temperature in 10 degrees increments.
3. Press the THERMO button again to confirm the Set
Temperature. The transmitter will send out an On
signal or an Off signal depending on the relationshipbetween the Set temperature and the Room temperature.
4. The flashing stops and the ON/up and OFF/down buttons become flame height controller again. The flame
height will then stay as set up by the ON/up and OFF/down buttons.
5. To exit Thermostat Mode:a. push and hold the THERMO buttons for 3 seconds orb. slide down on the arrow buttons to exit Thermostat mode and shut off the fireplace.
Smart Mode® Thermostat Option for Thermostat
Mode
Figure 34
Press and hold the THERMO button and the ON/UP
button at the same timefor 3 seconds to toggle
between Smart Mode®
thermostat and the regular Thermostat Mode. The
icon “Smart Mode” will appear under the Set Temperature. The transmitter
will automatically adjust
the flame height accord-

Smart
Mode
Icon

FP2654smart mode

Figure 34

31

VLI31 Fireplace Insert

TOUCH SCREEN REMOTE CONTROL OPERATION

ing to the difference between the Set temperature andthe Room temperature. There is no manual flame heightadjustment. The fan speed will also automatically adjust
if turned on.
NOTE: there will a 10 second delay for the flame adjustment when the fireplace is turned on.
1. When Set Temp. is 3° F or higher than Room Temp.,
flame height will be on High.
2. When Set Temp. is 2° F higher than Room Temp.,
flame height will be on Medium.
3. When Set Temp. is 1° F higher than Room Temp.,
flame height will be on Low.
4. When Set Temp. is equal to Room Temp., flame height
does not change (stays on low).
5. When Set Temp. is lower than Room Temp., the fireplace will be shut off.
6. When Set Temp. is 1° F higher than Room Temp.,
again the flame height will be on Low.
7. the fan speed follows the flame height, if the fan isturned on.
To exit Smart Mode® thermostat and shut off the fireplace;a. push and hold the THERMO buttons for 3 seconds, Or
b. press the OFF button, Or
c. slide down on the arrow buttons.
To shut off the Smart Mode® thermostat option and returnto regular thermostat mode, press and hold the THERMO
button and the ON/UP button at the same time for 3 seconds again.
Blower Speed Control
Figure 35
NOTE: Blower will only work withflame on.
The blower speed control function
is used to adjust the speed of theblower connected to the Signature
Command System. There are four
speed levels, Off, Low, Medium,High.

4. After the signal is sent, the ON/up and OFF/down buttons become flame height controller again.
5. When the fan button is flashing, slide up and down on
the arrow buttons will turn the blower speed to Highor Off directly without pressing the fan button again toconfirm.
6. If the blower is turned on using the FAN button, theblower speed will adjust automatically when using
Smart Mode® thermostat (See Smart Mode® thermostat section).
Blower On Delay Time and Off
Delay Time Setup
Figure 36
1. Hold the FAN button for 3 seconds until two numbers appear on the LCD screen. The
left number is blower On Delayand the right number is blower
Off Delay Time.
2. When the first number is flashing, use the ON/up button to
set the desired On Delay Time
Figure 36
from 0 to 15 min.
3. Press the OFF/down button to jumpFP2656
to the Off Delay
Time setup.
blower delay setup
4. When the second number is flashing, use the ON/up
button again to set the desired Off Delay Time from 0
to 15 min.
5. Press the OFF/down button again to finish the setup
and the new settings will be transmitted to the receiver.
6. The default settings are 5
minutes for the On Delay
Time and 8 minutes for the
Off Delay Time, as shown.
Light Brightness Control
Figure 37
The light brightness control function is used to adjust the brightness of the light bulbs connectedto the AC module on the Signature Command System. There
are four light brightness levels
defined: Off, Low, Medium, High

1. Press the FAN button to enter
the blower speed control mode.
The fan icon will start flashing.
Figure 35
1. Press the LIGHT button to en2. Press the ON/up and OFF/
Figure 37
FP2655ter the light brightness control
down button to increase/decrease the blower speed.
FP2657
blower speed control
mode. The LIGHT icon will start flashing.
3. Press the fan button again to confirm the speed setLight brightcontrol
2. Press the On/up and OFF/down buttons
to increase/ting. If the fireplace is on, the blower speed will takedecreasethelightbrightness(Off-Low-Medium-High).
effect right away; if the fireplace is off, the receiver will
3. Press the light button again to confirm the setting. The
remember this setting and the blower is still off (seenew setting will be transmitted to the receiver.
blower On Delay and Off Delay in the next section).

32

83D4009

TOUCH SCREEN REMOTE CONTROL OPERATION
4. After the signal is sent, the On/up and Off/down buttons become flame height controller again.
5. When the light button is flashing, slide up and down on
the arrow buttons will turn the light brightness to HIGHor Off directly without pressing the light button
again to confirm
AUX Control (Optional)
The AUX control function is used to turn on orturn off the auxiliary component connected to the
AC module of the Signature Command System.
Press the AUX button to turn on or turn off theauxiliary.
1. When the auxiliary is turned on, the icon will become
FP2658solid text and the “ON” icon will appear below
AUXthe“AUX” icon.
2. When the auxiliary is turned off, the icon will become
hollow text and the “ON” icon will disappear.
NOTE: Some fireplaces use the AUX function to control
options within the fireplace. Refer to fireplace manual for
operation.
Setting up Blank Screen or Constant Display in Idle
Figure 38
There is an option to
set up how the LCD
displays and functions when the transmitter is in idle. There
are two choices:
1. A) Mode. Whenthe transmitter isin idle, the icons
in the “touch area”(timer, thermostat,
Figure 38
blower, light andAUX) will disappear, as shown in the figure on the left.
FP2659When any of the touch buttons
is pressed, those icons
screenwill appear and are ready toblank
operate(default).
2. B) Mode. The transmitter always displays all available
icons showing current status of timer, thermostat,blower, light and AUX as shown in the figure on theright.
Press TIMER and THERMO buttons at the same time for
3 seconds to toggle between A) and B).
1. When the current setting is A), touch any place in thetouch area to bring up the icons then press TIMER button and THERMO button at the same time for 3 seconds. The backlight will flash once to indicate that thesetting has changed to B).
2. When the current setting is B), pressing TIMER button
and THERMO button at the same time for 3 seconds
will switch to A) Mode. The touch area icons will disap83D4009

VLI31 Fireplace Insert

n Safety Features

1. Low Battery Detection
When low battery condition occurs, the transmitter willturn off the fireplace.
A) Battery voltage is checked every one minute. When the battery voltage is low, theLCD displays a low battery icon which will
exist in all modes.
B) The transmitter will not operate with low
battery voltage. Change the batteries beforetheFP2612
batteries become too weak for normal operations.
low batter
2. Power On Initialization
After the power-on initialization, the transmitter sends
a signal to turn off the fireplace.
3. Thermal Shutdown
When the ambient temperature is more than 99°F, thetransmitter will turn off the fireplace.
A) The LCD will display “HI”.
B) The Transmitter will not function until the room temperature has dropped below 99 degree
Fahrenheit.
4. Low Temperature Condition
When the ambient temperature is lessthan 40 degrees Fahrenheit, the LCD will
display “LO”, and NO SIGNAL will FP2613
besent to turn on the appliance.
HI
All functions still remain the same forboth Manual Mode and Thermostat
Mode
5. Child-proof Protection
The child-proof icon will be shown when
the child-proof mode is activated bypressing the ON button and the OFF
button at the same time for three seconds.
A) Enter childproof mode by pressing and holding both
the ON button and the OFF buttonFP2614
simultaneously for 3 seconds. The Childproof indicator
will belo no childshown on the LCD.
B) Deactivate childproof mode by pressing and holding the ON button and the OFF button simultaneously for 3 seconds again. The Childproof indicator
disappears on the LCD.
C) The transmitter cannot be operated in childproof
mode.

33

TOUCH SCREEN REMOTE CONTROL OPERATIONVLI31 Fireplace Insert
n Using the Mounting Base

The transmitter comes with a mounting base which allows
you to hang the transmitter on the wall.
1. Secure the mounting baseon the wall with suppliedscrews. For best viewing
angle, make it the sameheight as your eyes.
2. Hang the transmitter on thehook of the mounting base,then push down so thetransmitter is flush to themounting base.

Figure 39

FP2674 TROUBLESHOOTING
mounting base

Symptom	Causes
Action1. Battery icon on LCD on transmitter
1. Low Battery
1. Replace batteries. Change batteries							every 6 months.
2. LCD display is blank			
2. Check battery installation or replace							batteries.
3. LCD display shows “funny” display			
3. Reset the transmitter (see “Resetting 							the Transmitter” section).
4. Appliance does not come on
2. The transmitter did not match
1. Make sure the transmitter has						 with the receiver		 learned to the receiver.
			
3. Transmitter measures temp1. Move transmitter to a cooler place				 erature exceeding 99 degrees		 and wait until temperature drops					
Fahrenheit and shows “HI” on		
below 99 degrees.							
LCD
			4. Distance between the transmitter 1. Make sure the opening distance is				 and receiver is more than 30 feet		 less than 30 feet.
5. Blower is not on after the fireplace is
5. Blower setting is off
1. Press FAN key to select Fan
speed			turned on				you desire.
			
6. Blower delay setting is set too
1. Press and hold FAN key to set

34

83D4009

AIR SHUTTER ADJUSTMENT (NATURAL GAS ONLY)VLI31 Fireplace Insert

ADJUST THE AIR SHUTTER
The venturi of the burner is equipped with an air shutter. The opening of the venturi has been
set at 1/4" for Natural Gas and fully open for Propane installation at sea level. The burner on
Natural Gas models may be adjusted for high altitude as follows:• To increase air mixture, open the shutter more. This will reduce soot formation. Figure40• To decrease air mixture, close the shutter. Flames will be more yellow. Figure 41

Air Shutter

FP1940Figure 40 Push Adjustment Lip Up to Open Air Shutter

FP1940
air shutter part open
Air Shutter

FP1941Figure 41 Pull Adjustment Lip to Close Air Shutter

FP1941
air shutter fully open
83D400935

GLASS FRAME REMOVAL

Always use gloves when handling broken
glass.

WARNINGCAUTION

VLI31 Fireplace Insert

Make sure the glass panel edges do nottouch any metal parts during thermal expansion.

GLASS FRAME REMOVAL
1. Carefully remove upper filigree by pulling straight out.
2. Remove glass frame from insert by releasing two latches on top of insert and lifting the door up
and off the unit. Figure 42
3. Set glass frame aside.
4. Re-install in reverse order.
LatchesFigure 42 Glass Frame Removal
FP2680! WARNING
HOT GLASS WILLCAUSE BURNS.

FP2680glass frame removal

DO NOT TOUCH GLASSUNTIL COOLED.
NEVER ALLOW CHILDRENTO TOUCH GLASS.

36

83D4009BLOWER REMOVAL and ASSEMBLY

VLI31 Fireplace Insert

BLOWER REPLACEMENT
Turn off the unit and allow to cool completely. Turn off gas at shut-off and disconnect allelectricity to unit.
1. Remove the decorative filigree by gently pulling it out.
2. Rotate the cam on the glass toward the center.
3. Tilt the glass out, lift and release it from the track.
4. Set the glass on a towel out of the way.
5. Remove the logs and bricks. To remove the brick, unfasten the brackets located on theright and left.
6. Unfasten the brick support plate fastened to the burner.
7. Remove light box by removing the screw in front of the light box and pull up and over tothe left out of the way.
8. Unfasten the rectangular plate located at the rear of the firebox by only removing the six(6) screws around the perimeter of the plate.
9. Lift the plate up and slide to the left. You may have to rotate the plate to clear the blower
through the hole.
10.Disconnect the two (2) wires to free the blower.
11.Reassemble the blower in reverse order.

Light Box

Brick Support
FP1963

Brick Panels

Blower Assembly
FettleAndirons

Figure 43 Blower Removal and Assembly

Glass Door
Assembly

83D400937

CLEANING and MAINTENANCEVLI31 Fireplace Insert

Make sure the gas valve knob is in the “OFF” position. Wait at least five (5) minutes before
start­­-ing maintenance.

Venting system
A qualified agency should examine the venting system annually.

Cleaning glass
Clean the ceramic glass periodically. Condensation will sometimes form on the glass during acold startup. This is normal for all gas fireplaces and inserts. This condensation often attracts
dust and lint to the surface of the glass. The initial paint curing of the appliance can also leave
a slight film on the glass. This is a temporary problem.
You should clean the glass after the first two weeks of use. After that, you should clean theglass no more than two or three times a season. Use a mild glass cleaner to clean the door.
Do not use abrasive cleaners. They will damage the glass surface.

pilot and burner flames
Visually check pilot and burner flames periodically. Refer to Figure 44 for typical burner flame.
Refer to Figure 45 for typical pilot flame.

Sensor

LG836

Figure 44 Typical Burner Flame

Thermopile

LG835
VLI31 log flame
Figure 45 Typical Pilot Flame
FP245338

FP2453hooded pilot flames
83D4009

CLEANING and MAINTENANCEVLI31 Fireplace Insert

WARNING

firebox cleaning• Allow logs to cool completely before cleaning. Logs reach high temperatures.

• Make sure clearances to combustibles leave enough room for maintenance and service.

• Carefully reassemble and reseal insert properly after any cleaningor servicing.

1. Carefully remove log set, and embers from combustion chamber.
2. Vacuum burner compartment thoroughly.
3. Vacuum any dust off logs.
4. Remove any lint from main burner and pilot.
5. Carefully replace log set, and embers in their correct positions. Refer to Pages 20 through22.
6. Replace door.
7. Relight pilot. Refer to Page 25.
8. Turn on main burners.

83D400939

MAINTENANCEVLI31 Fireplace Insert
Yearly service procedure

Failure to inspect and maintain heater may lead to improper combustion and a potentially dangerous
situation. A qualified technician should do the following once a year.
1. Check pilot flame. Flame should touch approximately 3/8" of the top of thermopile and surroundthe top of the sensor. Figure 46. If not, contact dealer for service.
2. Turn master switch to “OFF” position and gas shut off to shut off gas to heater. See step “To Turn
Off Gas”, Page 25. Let heater cool for 15 minutes. Remove faceplate (see instructions included
with face plate) and glass. Pages 37 & 38
3. Carefully remove log set. If logs are severely deteriorated, replace logs. Check logs for sooting. A
small amount of soot along bottom of logs is normal. If excessive sooting is found, heater must be
adjusted. Contact dealer where you bought heater.
4. Clean burner and burner ports. Make sure burner ports are not obstructed with debris.
5. Replace log set and rock wool per instructions on Pages 20-22. Replace glass. Make sure gasket
along perimeter of glass contacts face of firebox and forms an airtight seal. Realign if airtight seal
is not formed. Replace glass and glass frame if damaged.
6. Inspect area behind face plate. Clean if necessary. Check gas control valve and all gas lines. If
damaged, do not use heater. Contact your dealer.
7. Start pilot and turn on main burner. Flames should be orange/yellow and not touch top of firebox.
If pilot or main burners do not burn correctly, contact your dealer for service. Monitor blower operation.
Sensor
Thermopile

Figure 46 Before taking unit apart, check pilot
flame. Flame should touch the sensor
and thermopile.

FP2453

FP2453hooded pilot flames40

83D4009

REPLACEMENT PARTS
7

VLI31 Fireplace Insert
6

5

4

9

3
2

1
10

29
42
8

28

11
15

30

35

21

16

23
34

19
38

18

22
37
12
14

12

33

32

20

38

11

25
27

17
24

44

13

43

26

834009VLI31 parts

83D400941

REPLACEMENT PARTSVLI31 Fireplace Insert
				Fuel Conversion Kits
Natural Gas to LP
VL31CKPS
LP to Natural Gas
VL31CKNS42

VLI31NTSC	
Natural
83D4011
83D4012
83D4013
83D4014
83D4015
83D4016
83D4039
83D4004
83D4022
83D4030
83D0001
58D0102
83D3012K
74D0050K
80D0006
83D0503
11V0313
69D1026
45D0032
37D0713
27D7307
26D4500
83D3007K
83D4018
83D4020
83D4019
83D1252
80D0018
80D0005
80D0004
TSFSC
80D001080D0008
80D0009
73D0020
73D4521K
69D1027
27D7026
56D2196
83D4029
83D4029
20H002220300358
83D4026

Description	Qty.
Log #1
1
Log #2
1
Log #3
1
Log #4
1
Log #5
1
Log #61
Log, Light Cover
1
Burner Assembly1
Support Brick Rear
1
Support Brick Front
1
Gas Valve Assy.
1
Injector
1
Tube from Valve
1
Tube from Venturi
1
Pilot Assembly1
Shutoff Valve
1
Fitting1
Venturi
1
Gasket Venturi
1
Union
1
Elbow
1
Fitting2Knob, Shutoff Valve1
Left Brick Liner
1
Rear Brick Liner
1
Right Brick Liner
1
Glass Door Assembly1
Control Box
1
Command Center
1
A/C Module
1
Remote Control
1
Wire Valve Control
1
Wire Command Center
1
Wire A/C Module
1
Light Bulb
1
Light Socket
1
Air Shutter
1
Fitting 3/8 x 1"
2
Blower (not shown)1
Wire to Light (not shown)1
Wire to Blower (not shown)
1
Flex Line
1
Fettle/Grate
1
Andirons
2

WARNING

Ref.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.
43.
44.

VLI31PTSC
Propane
83D4011
83D4012
83D4013
83D4014
83D4015
83D4016
83D4039
83D4004
83D4028
83D4030
80D0002
20H3144
83D3012K
74D0050K
80D0007
83D0503
11V0313
69D1026
45D0032
37D0713
27D7307
26D4500
83D3007K
83D4018
83D4020
83D4019
83D1252
80D0018
80D0005
80D0004
TSFSC
80D001080D0008
80D0009
73D0020
73D4521K-27D7026
56D2196
83D4029
83D4029
20H002220300358
83D4026

Failure to position the parts in accordancewith these diagrams or failure to use only
parts specifically approved with this appliance may result in property damage or
personal injury.
83D4009

REPLACEMENT PARTS

Optional Accessories

Description
Cast Iron Surround
Cast Iron Eyebrow
Cast Iron Face & Door Kit
SCS Wall Mount Extension Kit (not shown)(15ft wire, rough-in box, wall cover)

83D4009

VLI31 Fireplace Insert

VLI31
HAR31CB
HE31CB
PLY31CBSCSWEK		

43

VLI31 Fireplace Insert

44

83D4009VLI31 Fireplace Insert

83D400945

VLI31 Fireplace InsertResidents Only — Please read and follow these special requirements
Massachusetts
NOTE REGARDING VENTED PRODUCTS
This product must be installed by a licensed plumber or gas fitter
when installed within the Commonwealth of Massachusetts.
Any residence with a direct vent product must have a CO
detector installed in the residence.
Installation of the fireplace or vented gas log in the State of
Massachusetts requires the damper to be permanently removed
or welded in the fully open position.
In addition, a naturally vented gas log may not be installed in a
bedroom or bathroom in the State of Massachusetts.
Flex line installation must not exceed 36 inches and must havea T shutoff valve.
NOTE REGARDING VENT FREE PRODUCTS
This product must be installed by a licensed plumber or gas fitter
when installed within the Commonwealth of Massachusetts.
In addition, vent free products may not be installed in a
bedroom or bathroom regardless of size or type in the State of
Massachusetts.
Flex line installation must not exceed 36 inches and must havea T shutoff valve.
CARBON MONOXIDE DETECTOR REQUIREMENTS(2) Revise 10.8.3 by adding the following additional
requirements:(a)
For all side wall horizontally vented gas fueled
equipment installed in every dwelling, building or structure used
in whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the sidewall exhaust vent termination is less than seven (7) feet above
finished grade in the area of the venting, including but notlimited to decks and porches, the following requirements shallbe satisfied:
1. Installation of carbon monoxide detectors. At the timeof installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gas fitter shall observethat a hard wired carbon monoxide detector with an alarm andbattery back-up is installed on the floor level where the gas
equipment is to be installed. In addition, the installing plumber
or gas fitter shall observe that a battery operated or hard wired
carbon monoxide detector with an alarm is installed on each
additional level of the dwelling, building or structure served by
the side wall horizontal vented gas fueled equipment. It shall be
the responsibility of the property owner to secure the services ofqualified licensed professionals for the installation of hard wired
carbon monoxide detectors
a. In the event that the side wall horizontally vented gas
fueled equipment is installed in a crawl space or an attic, thehard wired carbon monoxide detector with alarm and battery
back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision
can not be met at the time of completion of installation, theowner shall have a period of thirty (30) days to comply with theabove requirements; provided, however, that during said thirty(30) day period, a battery operated carbon monoxide detector
with an alarm shall be installed.

46

2. Approved Carbon Monoxide Detectors. Each carbon
monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034
listed and IAS certified.
3. Signage. A metal or plastic identification plate shall bepermanently mounted to the exterior of the building at aminimum height of eight (8) feet above grade directly in line withthe exhaust vent terminal for the horizontally vented gas fueled
heating appliance or equipment. The sign shall read, in print size
no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY
BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS.”
4. Inspection. The state or local gas inspector of the side wall
horizontally vented gas fueled equipment shall not approve theinstallation unless, upon inspection, the inspector observescarbon monoxide detectors and signage installed in accordancewith the provisions of 248 CMR 5.08(2)(a)1 through 4.
(b) Exemptions: The following equipment is exempt from 248
CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not
Required To Be Vented" in the most current edition of NFPA 54
as adopted by the Board; and2. Product Approved side wall horizontally vented gas fueled
equipment installed in a room or structure separate from thedwelling, building or structure used in whole or in part forresidential purposes.
(c) Manufacturer requirements — Gas Equipment Venting
System Provided. When the manufacturer of ProductApproved side wall horizontally vented gas equipment provides
a venting system design or venting system components withthe equipment, the instructions provided by the manufacturer
for installation of the equipment and the venting system shall
include:1. Detailed instructions for the installation of the venting systemdesign or the venting system components; and2. A complete parts list for the venting system design or venting
system.
(d) Manufacturer requirements — Gas Equipment Venting
System Not Provided. When the manufacturer of a ProductApproved side wall horizontally vented gas fueled equipment
does not provide the parts for venting the flue gases, but
identifies “special venting systems,” the following requirements
shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shallbe included with the appliance or equipment installation
instructions; and2. The “special venting systems” shall be Product Approved by
the Board, and the instructions for that system shall include aparts list and detailed installation instructions.
(e)
A copy of all installation instructions for all ProductApproved side wall horizontally vented gas fueled equipment,
all venting instructions, all parts lists for venting instructions,
and/or all venting design

83D4009VLI31 Fireplace Insert

Limited lifetime warranty policy
Lifetime Warranty

The following components are warranted for life to the original owner, subject to proof of purchase: Firebox,
Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.

Five Year Warranty
The following components are warranted five (5) years to the original owner, subject of proof of purchase:
Ceramic Fiber Logs.

Basic Warranty
MHSC warrants the components and materials in your gas appliance to be free from manufacturing andmaterial defects for a period of two years from date of installation. After installation, if any of the components
manufactured by MHSC in the appliance are found to be defective in materials or workmanship, MHSC will,at its option, replace or repair the defective components at no charge to the original owner. MHSC will also
pay for reasonable labor costs incurred in replacing or repairing such components for a period of two years
from date of installation. Any products presented for warranty repair must be accompanied by a dated proofof purchase.
This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified installer in accordance with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is notoperated and maintained according to the operating instructions supplied with the appliance, and does notextend to (1) firebox/burner assembly damage by accident, neglect, misuse, abuse, alterations, negligenceof others, including the installation thereof by unqualified installers, (2) the costs of removal, reinstallation ortransportation of defective parts on the appliance, or (3) incidental or consequential damage. All service work
must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of fitness for purpose and of all other obligations or liabilities. MHSC does not assume for it any otherobligations or liabilities in connection with sale or use of the appliance. It states that do not allow limitations on
how long an implied warranty lasts, or do not allow exclusion of indirect damage, those limitations of exclusions
may not apply to you. You may also have additional rights not covered in the Limited Lifetime Warranty.
MHSC reserves the right to investigate any and all the claims against the Limited Lifetime Warranty and decide upon method of settlement.

IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/
serial number of your MHSC product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

83D400947

VLI31 Fireplace Insert

Based on CSA P.4.1-09

Efficiency Ratings
Model	EnerGuide Ratings		Fireplace Efficiency (%)
VLI31DVNTSC
67.5
VLI31DVPTSC
73.9

Steady State (%)
Fan-OFF
Fan-ON
73.5
74.5
79.8
80.8

D.O.E.
(AFUE%)
66.4
74.6

MHSC

149 Cleveland Drive • Paris, Kentucky 40361
www.mhsc.com

48

83D4009