Legend
Gravity Vent Gas Insert
738BXN (NG) & 738BXP (LPG)

Installation & Operating Instructions! WARNINGWARNINGHOTGLASSWILLWILLHOT GLASSCAUSEBURNS.
CAUSE BURNS.

INSTALLER: Leave this manualwith the appliance.
DO
NOT
TOUCH
GLASS
CONSUMER: Retain this manual
DO NOT TOUCH GLASSUNTILCOOLED.
for future reference.
UNTIL COOLED.
NEVER ALLOW CHILDREN
Please read this manual BEFORE
NEVER ALLOW CHILDRENTO TOUCH GLASS.
installing and operating thisTO TOUCH GLASS.
appliance.
This appliance may be installed in an
WARNING: If the information in theseafter-market permanently located,
instructions is not followed exactly, a fire
manufactured (mobile) home where notor explosion may result causing property
prohibited by local codes.
damage, personal injury or loss of life.
Do not store or use gasoline or otherflammable vapors and liquids in the vicinityof this or any other appliance.
WHAT TO DO IF YOU SMELL GAS• Do not try to light the appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier froma neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, callthe fire department.
Installation and service must be performed
by a qualified installer, service agency or thegas supplier.

4001379-06

This appliance is only for use with the typeof gas indicated on the rating plate. Thisappliance is not convertible for use withother gases, unless a certified kit is used.

This appliance is a domestic room-heating
appliance. It must not be used for any otherpurposes such as drying clothes, etc.
This appliance is suitable for installation in a
bedroom or bed sitting room.
Massachusetts: The piping and final
gas connection must be performed by alicensed plumber or gas fitter in the State of
Massachusetts.

Manufactured by
MILES INDUSTRIES LTD., British Columbia, Canada
www.valorfireplaces.com©2010, Miles Industries Ltd.

Thank You ...
For purchasing a Valor by Miles Industries. Your new radiant gas heater is a technicalappliance that must be installed by a qualified dealer. Each Valor fireplace is fully
tested during the production process for your safety and comfort.
Your unit has been professionally installed by:
Dealer Name _______________________________________
Phone Number ______________________________________
Should you encounter an operational problem, call your dealer immediately.
Do not try to repair the unit as you may cause an injury or damage the fireplace.
The information contained in this installation manual is believed to be correct at
the time of printing. Miles Industries Ltd. reserves the right to change or modify any
information or specifications without notice. Miles Industries Ltd. grants no warranty,
implied or stated, for the installation or maintenance of your heater, and assumes noresponsibility for any consequential damage(s).

FireplaceHearthWe recommend that our gas
hearth products be installed
and serviced by professionals
who are certified in the UnitedStates by NFI (National Fireplace
Institute®).

Do not put
furniture or other objects
in this space in front of
the fireplace:36” (0.9 m)

Designed and Manufactured by / for
Miles Industries Ltd.
190–2255 Dollarton Highway, North Vancouver, BC, CANADA V7H 3B1
Tel. 604-984-3496 Fax 604-984-0246
www.valorfireplaces.com© Copyright Miles Industries Ltd., 20102

Table of Content
Safety and Warning Information...................................................................4◊

Specifications.................................................................................................5
Overview..........................................................................................................6◊

Dimensions.....................................................................................................7
Cavity...............................................................................................................7◊

Clearances.......................................................................................................8
Venting.............................................................................................................9
Installation Planning.....................................................................................10
Existing Fireplace Preparation....................................................................10
Appliance Preparation..................................................................................11
Supply Gas....................................................................................................13
Ignition Spark Check....................................................................................14◊

Remote Control Preparation........................................................................15
Ceramic Bricks..............................................................................................16
Ceramic Logs................................................................................................16
Window Refitting..........................................................................................18
Operation Check & Aeration Settings Adjustment....................................18
Remote Control Handset Wall Holder Installation.....................................19◊

Owner’s Information.....................................................................................20
Remote Control Operation...........................................................................22
Lighting Instructions....................................................................................24
Options..........................................................................................................25
Warranty........................................................................................................26◊

Spare Parts....................................................................................................27◊ = Updated content

3Safety and Warning Information
READ and UNDERSTAND all instructions carefully
before starting the installation. FAILURE TO FOLLOW
these installation instructions may result in possible fire
hazard and will void the warranty.
Prior to the first firing of the fireplace, READ the
Owner’s Information section of this manual.
DO NOT USE this appliance if any part has been underwater. Immediately, CALL a qualified service technician
to inspect the unit and to replace any part of the control
system and any gas control that has been under water.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL.

This unit MUST be used with a vent system as
described in this installation manual. NO OTHER ventsystem or components MAY BE USED.
This gas fireplace and vent assembly MUST be vented
directly to the outside and MUST NEVER be attached
to a chimney serving a separate solid fuel burning
appliance. Each gas appliance MUST USE a separate
vent system. Common vent systems are PROHIBITED.
INSPECT the external vent cap on a regular basis tomake sure that no debris, plants, trees, shrubs areinterfering with the air flow.

Installation and repair should be PERFORMED by aqualified service person. The appliance and venting
system should be INSPECTED before initial use and at
least annually by a professional service person. Morefrequent cleaning may be required due to excessive
lint from carpeting, bedding, etc. It is IMPERATIVE thatthe unit’s control compartment, burner, and circulating
air passageways BE KEPT CLEAN to provide foradequate combustion and ventilation air.

The glass door assembly MUST be in place and sealed
before the unit can be placed into safe operation.

Always KEEP the appliance clear and free fromcombustible materials, gasoline, and other flammablevapors and liquids.

DO NOT USE abrasive cleaners on the glass door
assembly. DO NOT ATTEMPT to clean the glass door
when it is hot.

NEVER OBSTRUCT the flow of combustion andventilation air. Keep the front of the appliance CLEAR
of all obstacles and materials for servicing and proper
operation.
Due to the high temperature, the appliance should be
LOCATED out of traffic areas and away from furnitureand draperies. Clothing or flammable material SHOULD
NOT BE PLACED on or near the appliance.
Children and adults should be ALERTED to the hazardsof high surface temperature and should STAY AWAY to
avoid burns or clothing ignition.
Young children should be CAREFULLYSUPERVISED when they are in the same room as
the appliance. Toddlers, young children and others
may be susceptible to accidental contact
burns. A physical barrier is recommended if there
are at risk individuals in the house. To restrict accessto a fireplace or stove, install an adjustablesafety gate to keep toddlers, young children andother at risk individuals out of the room and away fromhot surfaces.

4

DO NOT OPERATE this appliance with the glass door
removed, cracked, or broken. Replacement of the glass
door should be performed by a licensed or qualified
service person. DO NOT strike or slam the glass door.
The glass door assembly SHALL ONLY be replaced
as a complete unit, as supplied by the fireplace
manufacturer. NO SUBSTITUTE material may be used.

Turn off the gas before servicing this appliance.
It is recommended that a qualified service technician
perform an appliance check-up at the beginning of eachheating season.
Any safety screen or guard removed for servicing
must be replaced before operating this appliance.
DO NOT place furniture or any other combustible
household objects within 36” of the fireplace front.
BE CAREFUL not to put any decorating objects
sensitive to heat to close above or around the fireplace
as it gets very hot when operating.
DO NOT use this heater as a temporary source of heat
during construction.
This appliance is a DOMESTIC ROOM-HEATING APPLIANCE. It must not be used for any other purposessuch as drying clothes, etc.

State of California. Proposition 65 Warning. Fuels
used in gas, wood-burning or oil fired appliances,and the products of combustion of such fuels, containchemicals known to the State of California to cause
cancer, birth defects and other reproductive harm.
California Health & Safety Code Sec. 25249.6.

Safety and Warning Information
Operating your fireplace for the first time
When operating your new fireplace for the first time,some vapors may be released due to the burning of
curing compounds used in the manufacture of theappliance. They may cause a slight odor and could
cause the flames to be the full height of the firebox, oreven slightly higher, for the first few hours of operation.

It is also possible that these vapors could set off any
smoke detection alarms in the immediate vicinity.
These vapors are quite normal on new appliances. We
recommend opening a window to vent the room. Aftera few hours use, the vapors will have disappeared andthe flames will be at their normal height.

Specifications
Approval & Codes*High Altitude Installations

This appliance is certified to ANSI Z21.88-2009 / CSA
2.33-2009 American National Standard / CSA Standard
for Vented Gas Fireplace Heaters for use in Canada
and USA, and to CGA 2.17-91 High Altitude Standard
in Canada. This appliance is for gravity vent insert
installations.

Input ratings are shown in BTU per hour and are
certified without deration for elevations up to 4,500 feet
(1,370 m) above sea level.
For elevations above 4,500 feet (1,370 m) in USA,installations must be in accordance with the current
ANSI Z223.1 and/or local codes having jurisdiction.
Heating value of gas in some areas is reduced tocompensate for elevation—consult your local gas utility
to confirm.
For installations at elevations above 4,500 feet (1,370m) in Canada, please consult provincial and/or local
authorities having jurisdiction.

This appliance complies with CSA P4.1-09 Testing
method for measuring annual fireplace efficiencies.
The installation must conform to local codes or, in theabsence of local codes, with the National Fuel Gas
Code, ANSI Z223.1 or the Natural Gas and Propane
Installation Code CAN/CGA-B149. Only qualified
licensed or trained personnel should install thisappliance.
This appliance must be electrically grounded inaccordance with local codes, or, in the absence of local
codes, with the National Electrical Code, ANSI/NFPA
70 or the Canadian Electrical Code, CSA C22.1.

Ratings
Model
Gas
Altitude (Ft.)*
Input Maximum (Btu/h)
Input Minimum (Btu/h)Manifold Pressure (inw.c.)
Minimum Supply
Pressure (in w.c.)
Maximum Supply
Pressure (in w.c.)
Main Burner Injector
Marking
Pilot Injector Marking
Min. Rate By-Pass ScrewNG
LPG
NaturalPropane0-4,500 feet*
24,00024,0006,500
13,000
3.95
9.5
5.0

11.0

10.5

14.0

82-65092-260

35
125

27
125

Supply Gas
Heater engine 738BXN is used with natural gas.
Heater engine 738BXP is used with propane gas.
The supply pressure must be between the limits shownin the Ratings section above.
The supply connection is 3/8” NPT female and locatedon the left hand side of the control valve. The gas line
entry point is on the left hand side on the fireplace.

X

X

Conversion Kits
The 738BX Legend G3 is supplied as natural gas orpropane gas and is field convertible between fuels. See
instructions packaged with the conversion kit for further
information.

Electrical
The 738 does not require an electrical power source tooperate as a heater.

5Overview
This appliance, as supplied, may ONLY be installed in an existing
unaltered, functioning solid-fuel burning fireplace with a working flue andconstructed of non-combustible material.
This appliance is APPROVED for installation into combustible type
construction only when using the 770ZCK Zero Clearance Kit (seeseparate instructions packaged with the kit for details).
Chimney Terminal Cap
Flashing

Approved 3” flex
chimney liner
running full length

Outer trim
(optional, soldseparately)

Inner Front(required, soldseparately)Fret(optional, soldseparately)
738BX fireplace

6

Existing unaltered,functioning solidfuel burning
fireplace & chimney

Dimensions
28-5/8” (727 mm)
19-1/2” (495 mm)

12” (305 mm)
or 12-5/8” (321 mm)
Varies withouter trim options
Optional Outer Trim orSurround sold separately

7-7/8” (200 mm)
or 8-1/2” (216 mm)
Varies withouter trim options

20”(508 mm)

Gas inlet

Gas connection

CavityCheck that masonry step does not interfere with install dimensions orvent pipe.
If mantel is combustible, see section Clearances for allowable
clearances.
Minimum width of fireplace opening at front: 28” (711 mm)

XY

X = 12” (305 mm) or 12-5/8” (321 mm)—varies with outer trim options
Y = 20” (508 mm)

7Clearances
WARNING
Some materials or items, altough safe, may discolor, warp, crack, peel, andso on because of the heat produced by the fireplace. Avoid placing candles,
paintings, photos, and other items sensitive to heat around the fireplace.
Combustible Mantel ClearancesA

MantelProjection A

1”(25 mm)4”(101 mm)

8”(203 mm)14”(355 mm)

MantelHeight B*

28”(711 mm)32”(813 mm)

35”(889 mm)38”(965 mm)*Measure taken from the underside of the mantel to finished hearthor surface that the unit is sitting on.

Do not put
furniture or
objects within36” (914 mm)of the front ofappliance

Finishing Materials
B

Combustible materials: Material such as wood,compressed paper, plant fibers, plastics or any material
capable of igniting and burning, whether flame-proofed ornot, plastered or un-plastered.
Non-combustible materials: Material such as steel, ironbrick, tile, concrete or materials that bear the UL mark forzero (0) fire rating.

Sidewall Clearances
Minimum distance from side of appliance (liner box) to
combustible wall: 9” (229 mm).

9” (229 mm)

sidewall8

Venting
Vent Location

Typical Vent Installation

The vent terminal must be located through the roof. This gravity
vent appliance is designed to opreate when an undistrubed
airflow hits the outside vent terminal from any direction.
Check local codes for allowable vertical vent termination.

Terminal Cap
Flashing

Vent Materials
Use a 3” diameter aluminum flex liner approved for gas
venting when installed as an insert (existing chimney). Use a4” diameter type “B” vent when installed with a 770ZCK Zero
Clearance Kit (see separate instructions packaged with the kit
for details).

1 x 3” flex liner

Venting Notes
Where possible, avoid joining flex pipe. If joints are required,use a approved connector and seal joints with RTV high temp
sealant.
Horizontal offsets are permissible to allow for routing aroundmasonry projections. Avoid bending flex pipe over a 45 degrees
radius where possible.

Min. 8 feet (without offset)
Min. 10 feet (with offset)

Approved Termination Required

Minimum vent lengths.
For other allowable configurations,refer to the venting tables in the
National Fuel Gas Code Z223.1 or the
Natural Gas or Propane Installation
Code B149.1.
Max. 36” offset at 10’-0” min. vertical3” Liner3” min. Bend
RadiusMinimum Vent Liner Radius

Allowable Vent Configurations

9

Installation Planning
Installer—READ THIS FIRST
1. YOU NEED TO KNOW FROM THE
HOMEOWNER what accessories (surround,door, etc.) will be installed with this fireplace;
2. Unpack the appliance.
3. Check that you have everything.
4. Clean cavity, chimney, ash dumps, clean-outs.
5. Install venting pipe.
6. Attach conversion plate to existing fireplace.
7. Fit appliance into cavity.
8. Connect and test gas supply.
9. Install the remote control system.
10. Install bricks and logs.
11. Refit window.
12. Verify operation and adjust aeration settings.

13. Install the remote control handset wall holder.
14. Instruct the homeowner on the operation andmaintenance of the fireplace.
15. Install the surround trim and front.
16. Install the fret if required.

Tools and supplies required
•
•
•
•
•
•
•
•

Packing knife
Screwdriver set
PliersAdjustable Wrench
Sealant
Dish soap/water solution
GlovesEye Protection

Existing Fireplace Preparation
A few points must be considered before inserting the
738BX into an existing fireplace cavity. Generally, no
modifications are allowed to the existing fireplace thatwill compromise the integrity of the existing fireplace.
Components that are bolted or screwed on such as
dampers or baffles may be removed to accommodate
the installation of the 738BX engine. Cutting away
any sheet metal parts of the existing fireplace
to accommodate the installation of the 738BX is
prohibited. Check with local authorities if in doubt.

Clean Fireplace and Chimney
Have the chimney swept and the fireplace cavity
including ash dumps and clean-outs cleaned before
installing the 738BX heater and vent liners. Any
creosote or soot residue remaining in the fireplace
cavity chimney or clean-out may cause odors or
stains once the 738BX insert is installed. Consult withchimney sweep for information on how best to clean.

Existing Dampers
Factory-built, zero-clearance fireplaces will require thedamper to be removed in order to install the vent liners.
These dampers are usually bolted into place. Dampers
in masonry fireplaces must be fixed open and may
remain in place.

10

Ash Retaining Curbs
Some fireplaces (particularly factory-built) have araised curb at the front edge to retain ashes. Check thedimensions carefully to ensure the 738BX engine will fit
behind any raised curb (some curbs may be removed
separately from the refractory base).

Gas Line Routing
Plan the routing of the gas line before proceeding.
Use the existing hole for the gas line in factory-built
fireplaces. If the fireplace has no access hole, carefully
drill an access hole of 1.5 inch (38 mm) or less throughthe lower sides or bottom of the firebox. The accesshole must be plugged with non-combustible insulation
after the gas supply line has been installed. See
Dimensions section for detailed location of gas inlet.
Also, take into consideration whether or not a shut-off
valve will interfere when planning routing of the gas
line.

Existing Fireplace Preparation
Existing Glass Doors and Wire Screens
Existing glass doors must be permanently removedprior to installing the 738BX insert.

Combustible Mantels
Combustible mantel clearances must conform to thoserequired for the original solid-fuel fireplace into which
the 738BX is being installed.

Attach Warning Conversion Plate to Existing
Fireplace (label supplied loose with 738BX
heater)Attach the “This fireplace has been converted...”label to the existing fireplace using screws or othermechanical means and store any removed parts inback of the existing fireplace for future use.

Appliance Preparation
Unpacking the appliance
Beware of sharp edges! Wear gloves!
1. Unpack the appliance.
2. Unpack any loose items from around the applianceand check against the Pack Content list provided in
the documentation package.
3. Remove the window and set aside in a safe place to
avoid damage.
4. Verify that you have all the components required
for the installation, including:- brick panels & logs;- surround/doors/fret;- venting components and accessories.

Window Removal
The window is held in place by four spring-loaded bolts,
two at the top and two at the bottom.
1. To remove the window, turn each bolt a quarter turnto disengage the bolt pin.
2. Gently pull the bottom of the window outward andunhook it from the firebox’s opening frame.
3. Set the window aside in a safe place to avoid
damage.

11

Appliance Preparation
Venting Installation
IMPORTANT: This appliance’s venting system requires room air to be usedin the combustion process.
1. Rough-in one 3” diameter vent liner into the existing chimneysystem from the roof. Be careful not to tear or damage the liner
in the process. Leave plenty of liner at the bottom to facilitate theconnection of the liner to the vent slider. It is best to leave the top
termination until later.
2. a) Large cavity opening
Slide the appliance into the cavity.
b) Smaller cavity opening
Release the two screws retaining the vent slider to the front of thefirebox.
Remove the slider from the firebox by sliding it towards the back of
the firebox.
3. Secure the liner to the collar on the vent slider using 4 tapping
screws.
If the vent slider was removed from the firebox, slide the firebox
onto the vent slider in the cavity taking care not to damage the liner.
Make sure that the vent slider is pulled all the way forward.
Secure the vent slider to the front of the firebox with two screws
removed earlier.
4. From the roof, pull the liner and fit the flashing.
5. Fit the terminal cap. Secure with screws.
6. Seal the terminal and flashing from water penetration as required.

5

6

4

1

option 2b

3
WARNING
Failure to position the parts inaccordance with these diagrams or
failure to use only parts specificallyapproved with this appliance
may result in property damage or
personal injury.

12

option 2a

Supply Gas
The gas supply inlet connection is a 3/8” NPT female
connector and is located on the left hand side of thecontrol valve.

Pressure Test Points
The minimum supply pressure is given in thesubsection Ratings of this manual—page 5.
All piping and connections must be tested for leaks
after installation or servicing. All leaks must be
corrected immediately.
When testing for leaks:X

Use only new black iron or steel pipes or copper tubing
if acceptable—check local codes. Note that in USA,copper tubing must be internally tinned for protection
against sulfur compounds.
The burner platform and gas train on this appliance
may be removed as a unit for servicing or to install or
remove the optional circulating fan (if installed). Provide
some form of pipe union (depending on type of piping)as close as possible to appliance valve.
Unions in gas lines should be of ground joint type.
The gas supply line must be sized and installed toprovide a supply of gas sufficient to meet the maximum
demand of the appliance without undue loss ofpressure.

•••

Make sure that the appliance is turned off.
Open the manual shut-off valve.
Test for leaks by applying a liquid detergent or soap
solution to all joints. Bubbles forming indicate a gas
leak.
Never use an open flame to check for leaks.
Correct any leak detected immediately.

The pressure test tapping locations are shown in the
figure below. An internal regulator within the valve
controls the burner manifold pressure. The correctpressure range is shown in the table in subsection
Ratings of this manual on page 5. The pressurecheck should be made with the burner alight and at its
highest setting. See Lighting Instructions section for fulloperating details on page 24.

Sealant used must be resistant to the action of allgas constituents including LP gas. Sealant should beapplied lightly to male threads to ensure excess sealantdoes not enter gas lines.
Pressure test the supply line for leaks.
The appliance and its individual shut-off valve must be
disconnected from the gas supply piping system during
any pressure testing of that system at test pressures inexcess of 1/2 psig (3.5 kPa).
The appliance must be isolated from the gas supply
piping system by closing its equipment shut-off valve
during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2 psi(3.5 kPa).
Failure to either disconnect or isolate the applianceduring pressure testing may resulting regulator or valve
damages and void the warranty. Consult your dealer incase of damages.

Manifoldpressure
test tapping

Supplypressure
test tapping

Pressure Testing13

Ignition Spark Check
The pilot burner and electrode unit are at the left end of the burner.
Push in the lighting knob and turn it counter-clockwise through the “IGN” position to “PILOT”. A spark should flash
across from the pilot electrode to the pilot burner shield as shown below.

Thermostat Knob14

Gas Control Knob

Remote Control Preparation
CAUTIONCAUTION

DO NOT PUT BATTERIES IN THE REMOTE
CONTROL RECEIVER until the wires areconnected to the burner control unit as shortcircuit could result in the destruction of theelectrical components.

DO NOT USE a screwdriver or other metallic object
to remove the batteries from the receiver or thehandset! This could cause a short circuit to thereceiver.

1. Connect the wiring harness to the receiver box,
by pushing the wire connector on to the receivercircuit board. The plug will only go on one way soplease ensure that the wires are pointing up and theslot in the board is in line with the tab on the wiring
harness plug.
2. Connect the wires as shown. Please note thatthe “L” connectors are different sizes; the smaller
one fits to the lower connection and the larger one
the top connection on the top left hand side of thevalve. The other two wire connectors can be fitted toeither terminal located to the left of the flame control
button.
3. Remove the remote control receiver lid.
4. Fit four AA 1.5 V alkaline batteries. Refit the lid.
5. Place the remote control receiver on the base of thefireplace beside the valve.
6. Fit the 9 V alkaline battery to the handset
transmitter.
Remote control operating instructions are on
pages 22 and 23 of this manual and are suppliedwith the remote control kit.

Remote control
receiverPush-onConnector

Receiver

GV34 Valve
15

Ceramic Bricks
The following guidelines apply for all brick liners.
1. Inside the firebox, on the top of each side, release
the screw of the side brick anchors (one per side)
just enough to allow them to rotate.

4. Rotate the anchor up and out of the way and slide
the right hand side panel against the firebox side.
Rotate the anchor back down to hold the panel.

2. Place the rear panel against the back of the firebox,on the ledge at bottom.
5. Tighten the side brick anchors on each side of thefirebox.

3. Rotate the anchor up and out of the way and slide
the left hand side panel against the firebox side.
Rotate the anchor back down to hold the panel.

6. Install the port cover fixing it using the two screws
already in the firebox top.

Ceramic Logs
Unpack he ceramic logs very carefully to avoid damaging the fragile material. Install the logs as shown below.
Please note that the position of the Logs is critical to insure proper performance of the appliance.
1. Spread the decorative charcoals on each side ofthe log tray, covering the sheet metal as shown.
DO NOT PUT ANY DECORATIVE CHARCOALPIECES WITHIN THE PILOTSHIELD AREA.

16

Ceramic Logs
2. Place the rear log centering it side to side in thefirebox. Position forward until it sits against the
sheet metal return behind the burner.

Rear LogagainstSheet Metal
Return5. Identify the right cross log; it has
a hole under on of its end and it is
the shortest cross log. Place it on
the right pin located on the rearlog. Rest its other end in the crookof the front right log.

6. Identify the middle cross log. It does not have ahole underneath. Place its narrow end on the flat
depression in the rear log next to the right cross log
on the rear log. Place its wider end on the front log.

3. Place the front left log on top of the burner with its
front edge resting slightly on the window frame.
4. Place the front right log on the top of the burnerwith its left end abutted to the front left log and its
front edge resting slightly on the window frame.
Center the front logs side to side in relation to
the firebox.
7. Identify the left cross log; it has a hole under its
narrow end. Place its narrow end on the pin locatedon the rear log. Rest its wider
end on the the crook in thefront left log at an angle ofapproximately 30 degrees
from the center line of thefireplace to allow for theflame to come up in front of
the rear log.

Both front logs to rest slightly on theedge of the firebox window frame.

17

Window Refitting
1. To refit the window, hook its top part to the firebox’s
opening frame. Make sure that the wider part of
the window frame is at the bottom.
2. While you hold it, push in and turn the two top
spring-loaded bolts a quarter turn to engage theirpin.
3. Push in the bottom of the window against the firebox
and fasten the two bottom spring-loaded bolts aquarter turn.

Bottomof window(wider frame)

Operation Check & Aeration Settings Adjustment
Operation Check
Turn the fireplace flame up and down using the
remote control to confirm that the full range of inputs
is achieved—see the remote control operation
instructions on pages 22–23.

Aeration Settings
Light the fire and allow the unit to warm up for 10–15
minutes to evaluate the flame picture. Burners areequipped with an adjustable shutter to control primary
aeration. See the figures below. The shutters arefactory-set to an aeration gap which will give optimum
performance for the vast majority of installations.

In a few unusual installations, the flame picture may
be improved by adjusting the aeration. The need for
adjustment should be determined only by operating theappliance with the ceramic logs and window installed.
Increasing aeration (open) will cause the flames
to appear more transparent and blue showing moreceramic log glow.
Decreasing aeration (close) will cause the flames toappear more yellow or orange showing less ceramic
log glow.
Too little aeration may result in black carbon
forming and dropping into the firebox.

Air Shutters
NG

LPG

Close

Flashbackshield (for
LPG only)Open

NG Air Shutter
Slider & Cover

18

Close

Open

LPG Air Shutter
Slider

Close

Open

Remote Control Handset Wall Holder Installation
The remote control kit for this fireplace comes complete with a wall-mounted holder. This holder is not required in all
installations but is provided as an optional feature for those customers who wish to mount the remote handset to thewall.
To install the holder to the wall, find a convenient location and use the hardware provided with the kit. See thediagram below for required hardware and configurations. Note that the holder can be installed at the base of a lightswitch plate.
IMPORTANT. The location of the remote control handset is important to assure proper temperature regulation. To
obtain a constant temperature, we recommend that the handset should be between 3 and 15 feet away from theappliance but not directly above it. We also advise that the handset should be located away from any other heatsource and not in direct sunlight as this may affect the temperature sensor located in the remote handset.
Packing Contents:

Alternative 2

Alternative 3

1 Wall Bracket A
2 Screws B
1 Screw C
2 Wall Anchor D
1 Spacer E(detach before assembly)
Switch Plate
1 Wall Bracket F

Alternative 1

19

Owner’s Information
CAUTION
Your fireplace becomes very hot when operating.
Avoid placing decorating objects sensitive to heatwithin 36 inches (0.9 m) around it.
Performance of LPG appliances may be affected by
the quality of commercial gas supplied in your area.
Warranty
Card at theback of thismanual.

FireplaceHearthRead the Safety
Information
section on page 4of this manual.

Do not put
furniture or other objects
in this space in front of
the fireplace:36” (0.9 m)

Operating Your
FireplaceFor your safety, this appliance is fitted with a flame
supervision device which will shut-off the gas supply
if, for any reason, the pilot flame goes out. This device
incorporates a fixed probe, which senses the heatfrom the pilot flame. If the probe is cool, the device will
prevent any gas flow unless manually lighting the pilot.
See full lighting instructions on page 24 of this manual.

Cleaning

WARNING
DO NOT TOUCH THE GLASS WHILE IT IS HOT!
Let the fireplace cool first before cleaning it.
Important - Glass cleaning - Mineral deposits
One of the by-products of the combustion process ina gas appliance is a mineral which can show up as awhite film on the ceramic glass of the viewing door.
The composition of the deposit varies widely fromvarious locations and also from time to time in thesame location. It seems this is associated with thevarying sulfur content of the gas. You may have theproblem for a time and then not see it for many months
when it will reappear in your area.
We have discussed this problem with ceramic glass
manufacturers and they cannot give us a definitive
answer to this problem. Dealers have tried various
cleaning products with varying results. The following
recommendations will not guarantee results in yourparticular case.

20

NOTE: This is a problem beyond Miles Industries’
control and is not covered under warranty.
• Clean the glass regularly as soon as you notice
the buildup (white film). If the film is left for a longer
period of time, it will bake on. It is then much harder,
if not impossible, to remove.
• NEVER use an abrasive cleaner on the ceramic
glass. Any abrasion of the surface has theimmediate effect of compromising the strength of theglass. An emulsion type cleaner is recommended.
• Use a soft damp cloth to apply the cleaner. Dry the
glass with a soft, dry, preferably cotton cloth. Most
paper towels and synthetic materials are abrasive toceramic glass and should be avoided.
• Our dealers have had good results from theproducts listed below. We cannot, however,guarantee the results of these products.
»»Brasso, Polish Plus by Kelkem, Cook Top Clean
Creme by Elco, White Off by Rutland, Turtle Wax
Do not clean the glass while it is hot. Always
securely replace thewindow before lighting. If
broken, the glass pane
may only be replaced
as a complete window
unit as supplied by the
manufacturer.
To remove the window forcleaning:
1. Turn each bolt a quarter
turn to disengage the boltpin.
2. Gently pull the bottomof the window outward
and unhook it from thefirebox’s opening frame.
3. Set the window aside
in a safe place to avoid
damage.

Bottomof window(wider frame)

To refit the window:
1. Hook its top part to the firebox’s opening frame.
Make sure that the wider part of the window
frame is at the bottom.
2. While you hold the window, push in and turn the
two top spring-loaded bolts a quarter turn to engage
their pin.
3. Push in the bottom of the window against the firebox
and fasten the two bottom spring-loaded bolts aquarter turn.

Owner’s Information
Soot or dust can be brushed from the ceramic logs
and firebox walls using a soft brush. Dust can also
be removed from the burner using a soft brush after
removing the ceramic logs. When cleaning, make surethat no particles are brushed into the slots of the burner.

ChecksA periodic check of the pilot and burner flames should
be made. Check after the fire has been on for at least
30 minutes. The pilot flame must cover the tip of thethermocouple probe. The main burner flame pattern willvary from appliance to appliance depending on the typeof installation and climatic conditions.

Correct Flame Picture
Pilot Flame can beseen between logs

Batteries

CAUTION

DO NOT USE a screwdriver or other metallic object
to remove the batteries from the receiver or thehandset! This could cause a short circuit to thereceiver.
The appliance uses four 1.5 V AA alkaline batteries
for its remote control receiver and one 9 V alkaline
battery for its handset. Batteries should last one to two
seasons, depending on usage. Removing the batteries
in the off-season will extend the battery life. Should thebatteries loose power, the control may be operated bymanually turning the control knob at the valve or byturning off the valve at the switch.
To replace the batteries in the remote control
receiver:1. The receiver is located to the left of the valve and it
is retained to the firebox by a Velcro tab. Grab thereceiver and pull it out from its location.
2. Slide and remove the receiver cover.
3. Replace the 4 AA batteries.
4. Replace the cover.
5. Put the receiver back in its position pushing it in so it
attaches to the Velcro tab.

Servicing

Pilot
Flame

If any attention is required for your appliance, contact
your supplier quoting the model number. It will be
helpful if the appliance’s serial number can also bequoted. This number is on the rating plate, which islocated under the burner. The replacement parts areshown at the end of this manual. Please always quote
the part number and description when requesting spareparts.

Vent Safety Switch

The appliance area must always be kept clear andfree from combustible materials, gasoline and otherflammable vapors and liquids.
Inspect the vent terminal outdoors regularly to makesure that snow, trees, bushes, leaves, or other objects
do not obstruct it.
Examine the vent system and terminal regularly. We
recommend annually.

This appliance is equipped with a vent safety switch
which, when activated, will turn off the burner andpilot if the vent is blocked, disconnected, or if there isexcessive down draught.
If the safety switch is activated, wait for it to cool off
before trying to light the appliance again. The safetyswitch will cool off and reset itself automatically after 25
to 30 minutes.
In the event that the safety switch is activatedagain, contact a qualified service technician forinspection.
Should the safety switch require replacement, only use
parts supplied by Miles Industries.

21Remote Control Operation
Your fireplace remote control helps you get the comfort, convenience and aesthetics you want fromyour gas fireplace. The remote controls your fireplace in different ways.
IMPORTANT: BEFORE YOU BEGIN, please note that on this system, the settings of time, temperature
and automatic ON/OFF can only be programmed when the function display is flashing. Be patientwhen programming as it can take a few seconds to set.

Setting the time
The first thing to do is to set the time.

1. With your thumb, hold down both the AUTO and TIMER buttons until F
flashes. Let go.
2. Note the digital clock on the bottom right hand corner. The ▲ button sets
the hour; the ▼ button sets the minutes. Set the time.
Note: You must start setting the time while the F is flashing. If it stops
flashing, go back to 1.
3. The display shows °C/24-hour or °F/12-hour. To change the temperature/hour display, press on the AUTO button while the display flashes.
4. Let go and wait until the flashing stops. The remote shows the time you
set. It also shows the current temperature.
Setting the temperature
Use this setting when you come in and want to enjoy a specific temperature.
1. Push the AUTO button until a number and F flash. Let go.
2. While it is still flashing, push the ▲ and ▼ buttons to the temperature
you want. Let go.
Your fireplace will reach that temperature and the remote will check thetemperature every five minutes, adjusting the amount of fuel needed to give
you a steady, even heat.

22

Remote Control Operation
Setting the flame
Use this setting when you want a particular flame level. For instance, you want
to watch flames burn at their highest level and you don’t mind if the room is too
hot.

1. To raise the flame, press and hold the ▲ button until the flame gets to thedesired level. Let go.
2. To lower the flame, press and hold the ▼ button until the flame gets tothe desired level. Let go.
The flame level will remain just as you set it.
Automatic ON/OFF
You can set your fireplace to come on before you wake up and turn off after
you leave and then, turn on again just before you come home and turn off
after going to bed.
You can leave it like this for the heating season.
1. Decide what temperature you want your fireplace to be at. Also, decide
what time you want your fireplace to turn on and off. Finally, decide whattime you want it to come back on and off in the afternoon or evening. For
the first few times you set the timer, it’s handy to write these times down.
2. Set the temperature (just as you did in the section Setting thetemperature.)
3. Press the TIMER button and hold it until P1 ☼ appears and flashes. Let
go. While flashing, push the buttons ▲ (hour) and ▼ (minutes) to set thetime at which you want your fireplace to turn on in the morning.
4. Press the TIMER button and hold it until P1 ☽ appears and flashes. Let
go. While flashing, push the buttons ▲ (hour) and ▼ (minutes) to set thetime at which you want your fireplace to turn off when you leave.
5. Press the TIMER button and hold it until P2 ☼ appears and flashes. Let
go. While flashing, push the buttons ▲ (hour) and ▼ (minutes) to set thetime at which you want your fireplace will turn on again in the afternoon.
6. Press the TIMER button and hold it until P2 ☽ appears and flashes. Let
go. While flashing, push the buttons ▲ (hour) and ▼ (minutes) to set thetime at which you want your fireplace to turn off in the evening.
Note: If you want to set your fireplace for only one time on and off, set P2 ☼and P2 ☽ for the same times as P1 ☽. The remote will record the P1 ☽ offtime for both P2 times.
To temporarily override the timer setting, just press AUTO or ▲ and ▼ to go
back to manual settings. Press TIMER to go back to your settings.
When your remote control displays BATT, you need to replace the battery
with a new 9 volt alkaline battery—6LR61/MN1604.

CAUTION
DO NOT USE a screwdriver or other metallic object
to remove the batteries from the receiver or thehandset! This could cause a short circuit to thereceiver.

23

Lighting Instructions
FOR YOUR SAFETY READ BEFORE LIGHTINGWARNING: If you do not follow these instructions exactly, a fire or explosion may result causing

property damage, personal injury or loss of life.
A. This appliance has a pilot, which must be lighted by hand. When lighting the pilot, follow these
instructions exactly. To save energy, turn the pilot off when not using the appliance.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS•
Do not try to light any appliance.
•
Do not touch any electric switch; do not use any phone in your building.
•
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
•If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the control knobs. Never use tools. If the controls will notpush in or turn by hand, don’t try to repair them, call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service
technician to inspect the appliance and to replace any part of the control system and any gas
control, which has been under water.

LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Set the flame adjustment knob as far
clockwise
as possible*.
3. Turn the gas control knob clockwise
to OFF.
NOTE: The knob cannot be turned from PILOT to
OFF unless it is pushed in partially. Do not force.
4. Wait five (5) minutes to clear out any gas, thensmell for gas, including near the floor. If you
smell gas, STOP! Follow “B” in the safety
information above. If you don’t smell gas, go to
the next step.
5. Find the pilot. It is at the left side of the firebox
viewed through slotted hole in front log.
6. Push in and turn the gas control knob counterclockwise until resistance is felt just before the“IGN” position.
7. Keep pushed in for a few seconds to allow gas to flow then, keeping knob depressed, turn to“PILOT” to light pilot. Hold knob in for a further 5 seconds then release. The knob should pop
back out. Pilot should remain lit. If pilot goes out repeat steps 3 through 7.
• If knob does not pop out when released, stop and immediately call your service technician orgas supplier.
• If pilot lights but will not stay lit after several tries, turn the gas control knob to “OFF” and callyour service technician or gas supplier.
8. When pilot is lit, partially depress the knob and turn to “ON” position (Burner alight).
• Do not leave knob set between “PILOT” and “ON”.
9. Set the flame height to desired setting*.

TO TURN OFF GAS TO APPLIANCE
1. Set the flame adjustment knob as far clockwise

as possible*

2. Push in gas control knob slightly and turn clockwise

to “OFF”. Do not force.

* The flame height can be increased or decreased by depressing the remote control hand set
button.

24

Options
Venting (required)Hearth Gate (optional)

Approved venting accessories as per local codes.

Hearth gates such as Kidco’s are available at retailstores carrying safety products for children.

Inner Front (required)
See your dealer for your choice of Inner Fronts.

Outer Surrounds, Trims & Frets (optional)
See your dealer for your choice of Outer Surrounds
and Trims and Frets.

Optional Accessories
770ZCK—Zero Clearance Kit
759EBL—Enamel Liner
754RSK—Rock Set Kit
760CBL—Ceramic Black Liners (fluted)

Conversion Kit (optional)
738PGK—Conversion Kit to Propane Gas
738NGK—Conversion Kit to Natural Gas

25

WA

TY
N
A
RR

M
GR A
O
PR

T

LOR

OR

If you have a problem with this unit, please contact your dealer or
supplier immediately. Under no circumstances should you attempt
to service the unit in any way by yourself. The warranties inparagraphs 1 and 2 are provided only to the first purchaser/user ofthis unit, are not transferable and are subject to the conditions andlimitations in paragraphs 3, 4 and 5. Please review the conditions
and limitations carefully and strictly follow their requirements.

VA

Warranty

CO M F

1. Extended Warranty Coverage
For a period of up to ten (10) years, Miles Industries Ltd., (the “Company”) or its appointed distributor will at its option pay the
initial purchaser for the repair of, or will exchange the following parts or components which are found to be defective in material orworkmanship under normal conditions of use and service:Part or Component

Defect Covered

Maximum Warranty Period

Exterior steel casing

Corrosion

10 years

Glass

Loss of structural integrity

10 years

Cast iron parts

Corrosion

10 years

Firebox and heat exchanger

Corrosion (but not discoloration) causing
loss of structural integrity

10 years

2. Two-Year Parts Warranty
In addition, for two (2) years from the date of purchase, the Company, at its option, can repair or exchange all parts and components
not listed above but that are found to have a bona fide defect in material or workmanship under normal conditions of use.

3. Conditions and Limitationsa) The warranty registration card must be completed by the initial owner and returned to the Company within 90 days of purchase.
b) Installation and maintenance must be performed by an authorized and trained dealer in accordance with the Company’s installation
instructions.
c) This warranty is void where installation of the unit does not conform to all applicable codes including national and local gas
appliance installation codes and building and fire codes.
d) The owner must comply with all operating instructions.
e) The Company is not responsible for the labor costs to remove defective parts or re-install repaired or replacement parts.
f) The first purchaser or user of the unit will be responsible for any shipping charges for replacement parts as well as travel time
incurred by the dealer to perform the warranty work.
g) This warranty applies to non-commercial use and service and is void if it is apparent that there is abuse, misuse, alteration,
improper installation, accident or lack of maintenance to the unit.
h) This warranty does not cover damage to the unit through:i)
Improper installation, operational or environmental conditions.
ii) Inadequate ventilation in the area or competition for air from other household equipment or appliances.
iii) Damage due to chemicals, dampness, condensation, or sulphur in the fuel supply lines which exceeds industry standards.
i) This warranty does not cover glass, log breakage or damage to the unit while in transit.
j) The Company does not allow anyone to extend, alter or modify this warranty and assumes no responsibility for direct, indirect orconsequential damages caused by the unit. State or provincial laws where the first purchaser or user resides may provide specificrights to extend this warranty and, if so, the Company’s sole obligation under this warranty is to provide labor and/or materials inaccordance with those laws.

4. Discharge of Liability
After two (2) years from the date of purchase, the Company may, at its option, fully discharge all obligations under this warranty by
paying to the first purchaser/user the wholesale price of any defective parts.

5. No Other Warranty
All obligations to repair this unit are defined in this warranty. Some states or provinces may specifically mandate additional warranties
on the part of manufacturers, but in the absence of such specific legislation, there is no other warranty or obligation expressed or
implied.

26

Spare Parts
Description

Part
NumberCode

1

Exhaust Slide Assembly

4000127

31

Pipe Connector

220K891

2

Port Cover

4001820AH

32

Thermocurrent Interruptor

40002023

Log Support

4001841

33

GV34 Valve w by-pass 125

4000056

4

Side Bricks Anchors (2)4001283

34

Inlet Brass Connector

4000746

5

Top Mounting Bracket

4000136BY

35

GV34 Valve Assembly

4000251

6

Side Mounting Brackets (2)4000135BY

36

Remote Control Thermostatic

4000099

7

Window Assembly

4001378

37

Remote Control Handset

4000327

Code

8
9
10

Description

Part
NumberBurner Assembly NG

400118038

Handset Wall Holder

9000008

Burner Assembly LPG

4001181

39

Receiver4000328

Burner Rail NG

4001665

40

Wiring Harness

4000329

Burner Rail LPG

4001666

41

Log Set Complete

4001696

Injector Elbow (Main Burner) NG

973001242

Rear Log

4001697

Injector Elbow (Main Burner) LPG

9730007

43

Front Left Log

4001699

11

Air Shutter Cover NG

4002346

44

Front Right Log

4001700

11a

Air Shutter Slider NG

4002345

45

Right Cross Log

400170112

Flashback Shield LPG

300037146

Middle Cross Log

4001698

12a

Air Shutter Slider LPG

320B29347

Left Cross Log

4001772

13

Burner Baffle

4001784

48

Loose Coals

4001843

14

Burner Mounts (2)4001678

49

Brick Set Complete

4001515

15

Pilot Shield

4000144

50

Rear Brick Panel

4001811

Pilot Assembly NG

4000062S

51

Left Brick Panel

4001809

Pilot Assembly LPG

4000063S

52

Right Brick Panel

4001810

Pilot Bracket

720A542

53

Vent Switch Assembly

4000204

Pilot Injector NG—No 35

4002511

16
17
18

Pilot Injector LPG—No 27

720A195

19

Hooked Olive for Pilot Injector

720A196

20

Olive Nut for Pilot Pipe

420K385

21

Electrode

720A543

22

Electrode Retaining Nut

720A200

23

Thermocouple

4000061

24

Pilot Mount

4000138

25

Pipe—Valve to Main Burner (incl.
olive & nuts)

4000065

26

Burner Tray

4001677

27

Burner Plate Access Panel

4001681

28

Olive Nut for Pilot Pipe

220K913

29

Pipe—Valve to Pilot

4001838

30

Valve Mounting Bracket

4000141

27

Spare Parts
41

42

1

44

43

47

45
46
2

48
4
5

7

3

6

NG

LPG
9
LPG
12

NG
11
11a

13

12a
10

49

15

14

50
17
21
22
23
51

52

16
24

18
19
20

26

25

27

37
29

36

28
38
34

40

35

39
53

28

30

31

33

32

Thank You ...
For purchasing a Valor by Miles Industries. Your new radiant gas
heater is a technical appliance that must be installed by a qualified
dealer.

Please circle where appropriate - ask your installer or your dealer
if in doubt. The information provided will be used for customer
records only.
Model: 738BX

NG (natural gas) LPG (propane)

Serial No:

Front/Trim code/description (e.g. 743FVI Double Door FenderFire):
Purchase date (mm-dd-yyyy):
Home Owner Name:
Address:
City:
Phone: (Province/State:)

Postal Code/Zip:

Email Address:

Store Type:Fire shop

HardwareContractor

Purchase Decision:

Male

Female

Both

Age:

30-39

40-49

50-59

60+

FriendBrochure

Advertising

MailingStore

New home

Renovation

Other

DesignControl

Under 30

Other

Heard of this product through:Internet

Other

Price

Other

Installation Type:

Reason for Purchase:
Performance Flame Appeal

Previous owner Recommendation

Dealer Name:
Address:
City:
Phone: (Province/State:

Postal Code/Zip:)

Cut out page, fill information, and mail to Miles Industries Ltd.
Online Warranty registration at www.valorfireplaces.com

Tape Shut

Fold here
PostageneededMiles Industries Ltd.
190 - 2255 Dollarton Highway
North Vancouver, BC V7H 3B1
CanadaOnline Warranty registration at www.valorfireplaces.com
Were you given all documentation and manuals for your product?

Thank you for choosing a Valor Product

YESNO