Our Uncompromising Commitment to HumanRights at Otis
Our Commitment Begins with Our Absolutes
At Otis, we believe that a genuine commitment to human rights begins with ourAbsolutes. Together, our 69,000+ colleagues around the world are dedicated todoing the right thing in all aspects of Otis’ business. We take great pride in ensuringthat all of our employees and colleagues can rely on a safe, inclusive, andrespectful workplace which, in turn, empowers them to thrive at Otis and in theworld.
The Otis Absolutes set the tone for everything that we do, beginning with how wetreat one another, to how we do business in the communities that trust us to movethem daily. We are constantly evaluating how best to put our Otis Absolutes into
action by, among other things:◆ Ensuring the health and safety of our employees, business partners,
passengers, and communities◆ Fostering a culture where every employee, colleague, customer, andsupplier is treated with dignity and respect;◆ Confronting and counteracting implicit, explicit, and systemic bias;◆ Never using forced or child labor, ever; and◆ Only working with suppliers that share these commitments.
We are dedicated to being good global citizens. We are intentional in ourcommitments, we do what we say we will do, and we expect our business
partners to do the same.
With Global Citizenship, Comes Responsibility
Otis is a global citizen. We serve customers in 200 countries and territories aroundthe world; we move 2 billion people each day; and we maintain approximately
2.1 million customer units worldwide. Inherent to this geographic reach comes atremendous responsibility; and it is a responsibility that we proudly embrace.
We do this by:◆ Enforcing a zero-tolerance policy against discrimination of any kind—
whether based on race, religion, nationality, gender or gender expression,age, ability, veteran status, marital status, pregnancy, citizenship, creed,sexual orientation, mental or physical disability, marital, or family status;
military or veteran status; or any other bias;◆ Recognizing the principle of freedom of association and the right tocollective bargaining as they exist under applicable law in the countries
where we operate. We foster an environment that allows for genuine
dialogue directly with our employees, and we respect the right of all
employees to form and join a trade union of their choice, or to refrain fromsuch activities, in accordance with applicable law, without fear of
intimidation or reprisal. Where our employees have formed or joined atrade union or works council, we respect their representatives and treat
them with the same trust and respect we expect to receive so thateveryone can be successful.
◆ Banning and repudiating all forms of human trafficking, child labor, andmodern slavery. We take measures to ensure that goods and services are
not mined, produced or manufactured, wholly or partially, with prohibited
forms of labor, and we take serious action against any employee or partnerthat violates these fundamental principles.
◆ Adhering to the most stringent standards governing child labor, including
UN Convention No. 138 on the Rights of the Child and Minimum Work Age,and ILO Convention No. 182 concerning the Prohibition and Immediate
Action for Eliminating the Worst Forms of Child Labor. Where a country’s
laws demand conduct that exceeds these standards, those stricter nationalstandards will always prevail.
◆ Ensuring a safe and healthy work environment for all employees. We takesteps to minimize workplace hazards and provide trainings to teachemployees to safely use equipment and navigate work sites. We also follow
all applicable occupational health and safety laws, including those related
to employee education and accurate recordkeeping.
◆ Maintaining a work environment that is free from physical, psychological,

and verbal harassment, intimidation, and any other form of abusive
conduct. We recognize that employees who feel psychologically safe are
better equipped to put forward ideas, raise concerns, and speak up when
it matters the most.

◆ Creating safe and secure channels to receive complaints and grievances,thoroughly investigating any such grievances, and taking appropriate
action in response. We are committed so a safe an equitable workplace,and no employees who raises a good faith complaint will be subject toretaliation.
◆ Paying a fair, living wage, which we recognize as a fundamental humanright.
Otis imposes these same operating principles on its business partners through its
Supplier Code of Conduct. Business partners are expected to conduct training,undergo compliance assessments, and remediate non-compliance with theseprinciples as a condition of the business relationship. Otis is committed to working
with business partners to correct non-compliance wherever possible.
We are committed to being a force for good in the world, and to empowering
our colleagues and partners around the globe to do the same. We recognize thatthe magnitude of human rights challenges that we face are global, varied, andcomplex, and that no one organization can single-handedly resolve these issues
alone. However, we believe that each of us, taking ownership of our own uniquespace and sphere, and committed to doing the right thing together, canincrementally make our organizations, communities, and the world, a better
place.