Operating Instructions

Fieldgate FXA320
Ethernet, Modem and GSM gateway for 4 – 20 mA analog
and binary devices

BA00053S/00/EN/16.15
Version 1.07.xx
71282724

Fieldgate FXA320

Order code 00X00-XXXX0XX0XXX
Ser. No.:
X000X000000
TAG No.: XXX000

Serial number
www.endress.com/deviceviewer

0

Endress+Hauser Operations App

Endress+Hauser

Fieldgate FXA320

Table of Contents

Table of Contents
Revision Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Registered Trademarks . . . . . . . . . . . . . . . . . . . . . . . 3

1

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8

Designated use . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
IT security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation, commissioning and operation . . . . . . . . 5
Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Technical improvement . . . . . . . . . . . . . . . . . . . . . . 5
Declaration of conformity . . . . . . . . . . . . . . . . . . . . 6
Writing conventions . . . . . . . . . . . . . . . . . . . . . . . . 7
Drawing conventions . . . . . . . . . . . . . . . . . . . . . . . 8

2

Identification . . . . . . . . . . . . . . . . . . . . 9

2.1
2.2
2.3
2.4

Device designation . . . . . . . . . . . . . . . . . . . . . . . . . 9
Scope of delivery . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Licensing agreement . . . . . . . . . . . . . . . . . . . . . . . 10
Device documentation . . . . . . . . . . . . . . . . . . . . . . 10
2.4.1 W@M Device Viewer . . . . . . . . . . . . . . . . 10
2.4.2 Endress+Hauser Operations App . . . . . . . . 11

3

Function and System Design . . . . . . . 12

3.1

Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.1.1 Inventory Control . . . . . . . . . . . . . . . . . . . 12
Communication interface . . . . . . . . . . . . . . . . . . . 13
3.2.1 Ethernet 10BaseT . . . . . . . . . . . . . . . . . . . 13
3.2.2 Telephone network . . . . . . . . . . . . . . . . . . 13
3.2.3 Mobile communications network (GSM) . . 14
3.2.4 GPRS support . . . . . . . . . . . . . . . . . . . . . . 14
Signal channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.3.1 Analog input channels . . . . . . . . . . . . . . . . 15
3.3.2 Binary input channels . . . . . . . . . . . . . . . . 15
3.3.3 Relay output . . . . . . . . . . . . . . . . . . . . . . . 15
Operability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.4.1 Display elements . . . . . . . . . . . . . . . . . . . . 16
3.4.2 Operating elements . . . . . . . . . . . . . . . . . . 16
3.4.3 Service interface . . . . . . . . . . . . . . . . . . . . 16
System architecture . . . . . . . . . . . . . . . . . . . . . . . . 17
3.5.1 Analog input 4...20 mA . . . . . . . . . . . . . . . 17
3.5.2 Binary input . . . . . . . . . . . . . . . . . . . . . . . 17
System requirements . . . . . . . . . . . . . . . . . . . . . . . 18
3.6.1 Use with web browser . . . . . . . . . . . . . . . . 18
3.6.2 Use with SupplyCare . . . . . . . . . . . . . . . . . 18

3.2

3.3

3.4

3.5

3.6

4

Hardware Installation . . . . . . . . . . . . 19

4.1

Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.1.1 Location and clearance . . . . . . . . . . . . . . . 19
4.1.2 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.1.3 Accessing the DAT module/SIM card/
service interface . . . . . . . . . . . . . . . . . . . . 20
4.1.4 Dismounting a Fieldgate . . . . . . . . . . . . . . 20
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.2.1 Terminals . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.3

5

Commissioning . . . . . . . . . . . . . . . . . 25

5.1

Establishing communication via service interface . . 26
5.1.1 Connect the Fieldgate . . . . . . . . . . . . . . . . 26
5.1.2 Set up a standard 9600 bps modem . . . . . . 26
5.1.3 Check the modem properties . . . . . . . . . . . 28
5.1.4 Set up the dial up connection . . . . . . . . . . . 30
5.1.5 Dialing up . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.1.6 Securing changes made via theservice interface . . . . . . . . . . . . . . . . . . . . . 36
Fieldgate with Ethernet interface . . . . . . . . . . . . . . 37
5.2.1 Communication parameters . . . . . . . . . . . . 37
5.2.2 Set up the Fieldgate via service interface . . . 38
5.2.3 Connect to Fieldgate via Ethernet . . . . . . . 38
Fieldgate with analog modem . . . . . . . . . . . . . . . . 39
5.3.1 Communication parameters . . . . . . . . . . . . 39
5.3.2 Set up the Fieldgate via service interface . . . 40
5.3.3 Set up the dial up connection . . . . . . . . . . . 41
5.3.4 Connect to Fieldgate . . . . . . . . . . . . . . . . . 42
Fieldgate with GSM modem . . . . . . . . . . . . . . . . . 43
5.4.1 Communication parameters . . . . . . . . . . . . 43
5.4.2 Set up the Fieldgate via service interface . . . 44
5.4.3 Set up the dial-up connection inyour computer . . . . . . . . . . . . . . . . . . . . . . 45
5.4.4 Connect point-to-point to Fieldgate . . . . . . 46
5.4.5 Connect via GPRS to Fieldgate . . . . . . . . . . 46
Miscellaneous server settings . . . . . . . . . . . . . . . . . 47
5.5.1 Time Server Setup . . . . . . . . . . . . . . . . . . . 47
5.5.2 Miscellaneous Server Setup . . . . . . . . . . . . 48
Message Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 49
5.6.1 Common Message Settings . . . . . . . . . . . . 49
5.6.2 Mail Setup . . . . . . . . . . . . . . . . . . . . . . . . . 50
5.6.3 Field Information Server (FIS) Setup . . . . . . 51
5.6.4 SMS Setup . . . . . . . . . . . . . . . . . . . . . . . . . 52

5.2

5.3

5.4

5.5

5.6

6

Configuring the Fieldgate . . . . . . . . . 53

6.1

Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
6.1.1 Disconnecting . . . . . . . . . . . . . . . . . . . . . . 53
User interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
6.2.1 Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . 54
6.2.2 Navigation bar . . . . . . . . . . . . . . . . . . . . . . 55
6.2.3 Settings pages . . . . . . . . . . . . . . . . . . . . . . 56
Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
6.3.1 Fieldgate location . . . . . . . . . . . . . . . . . . . . 57
6.3.2 User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
6.3.3 Network and Messages . . . . . . . . . . . . . . . 59

6.2

4.2

Endress+Hauser

4.2.2 Power supply and relay . . . . . . . . . . . . . . . 21
4.2.3 Externally powered 4...20 mA device . . . . . 22
4.2.4 Loop-powered 4...20 mA device . . . . . . . . 22
4.2.5 Switching device (binary input) . . . . . . . . . 23
Network connection . . . . . . . . . . . . . . . . . . . . . . . 24
4.3.1 Fieldgate Analog . . . . . . . . . . . . . . . . . . . . 24
4.3.2 Fieldgate Ethernet . . . . . . . . . . . . . . . . . . . 24
4.3.3 Fieldgate GSM . . . . . . . . . . . . . . . . . . . . . . 24

6.3

1

Table of Contents

6.4

6.5

6.3.4 Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
6.3.5 Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6.3.6 Special . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
6.3.7 Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6.4.1 Opening the setup dialogs . . . . . . . . . . . . . 64
6.4.2 Analog input setup . . . . . . . . . . . . . . . . . . 65
6.4.3 Digital input setup . . . . . . . . . . . . . . . . . . 66
6.4.4 Description/Range/Limit/Alarm . . . . . . . 67
6.4.5 Sensor error . . . . . . . . . . . . . . . . . . . . . . . 69
Hardware lock . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
6.5.1 Activating the hardware lock . . . . . . . . . . 70
6.5.2 Deactivating the hardware lock . . . . . . . . . 70

7Viewing Information (User Mode) . . . 71

7.1
7.2

Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
7.2.1 Device overview . . . . . . . . . . . . . . . . . . . . 72
7.2.2 Setup details . . . . . . . . . . . . . . . . . . . . . . . 73
7.2.3 Device details . . . . . . . . . . . . . . . . . . . . . . 74
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
7.3.1 Location . . . . . . . . . . . . . . . . . . . . . . . . . . 75
7.3.2 Password . . . . . . . . . . . . . . . . . . . . . . . . . 75
7.3.3 Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
7.3.4 Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Miscellaneous Functions . . . . . . . . . . . . . . . . . . . . 82
7.4.1 Autorefresh . . . . . . . . . . . . . . . . . . . . . . . 82
7.4.2 Refresh . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
7.4.3 Endress+Hauser . . . . . . . . . . . . . . . . . . . . 82

7.3

7.4

8

Advanced Functions . . . . . . . . . . . . . 83

8.1

XML data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
8.1.1 Generating the XML Data . . . . . . . . . . . . . 83
8.1.2 Evaluating the XML data . . . . . . . . . . . . . 83
Historical data . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

8.2

2

Fieldgate FXA320

8.4
8.5

8.2.1 Calling up the historical data . . . . . . . . . . . 84
8.2.2 Interpreting the historical data . . . . . . . . . . 85
Wireless Application Protocol (WAP) pages . . . . . . 86
8.3.1 Connecting to the WAP homepage . . . . . . 86
8.3.2 WAP pages . . . . . . . . . . . . . . . . . . . . . . . . 86
SupplyCare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Dynamic DNS server . . . . . . . . . . . . . . . . . . . . . . 88

9Trouble-Shooting . . . . . . . . . . . . . . . 90

9.1
9.2
9.3
9.4

Problems and remedies . . . . . . . . . . . . . . . . . . . . . 90
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Troubleshooting on no connection . . . . . . . . . . . . 92
Firmware update . . . . . . . . . . . . . . . . . . . . . . . . . 93

10

Accessories . . . . . . . . . . . . . . . . . . . . 94

10.1
10.2

Fieldgate FXA320 . . . . . . . . . . . . . . . . . . . . . . . . . 94
Auxiliary units . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

11

Technical Data . . . . . . . . . . . . . . . . . 95

12

Appendix . . . . . . . . . . . . . . . . . . . . . 96

12.1

Commissioning Fieldgate Ethernet via
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
12.1.1 Change the IP address of your computer . . 96
12.1.2 Connect to the Fieldgate . . . . . . . . . . . . . . 97
XML data elements . . . . . . . . . . . . . . . . . . . . . . . . 98

8.3

12.2

Index . . . . . . . . . . . . . . . . . . . . . . . 100

Endress+Hauser

Fieldgate FXA320

Revision Index
Product
versionManualChanges

Remarks

1.00.xx

BA282F/00/en/

Original

1.01.xx

BA282F/00/en/

Unknown

No Revision Index

1.02.xx

BA282F/00/en/08.05

Unknown

No Revision Index

1.03.xx

NA

Bug fixes

Customer-specific software update

1.04.xx

NA

Bug fixes

Customer-specific software update

1.05.xx

BA053S/04/en/09.08

Restructuring of manual

Manual not released due to pending Version 1.06.xx

1.06.xx

BA053S/04/en/01.09

1.07.xx

Various menus

Addition of new control parameters

Overview page

Redesign of measurement presentation

BA00053S/04/en/13.11 Mail settings
Information

New settings for Field Information Server
Update of System Log and Error Log tables

1.07.xx

BA00053S/04/en/14.11 Editorial

Introduction of ANSI warning system
Correction to product code (p8)
FIS URL now: secure.fis.endress.com (p50)

1.07.xx

BA00053S/04/en/14.11 Customizations

Module Fieldgate Viewer removed
Chapter IT security added
Note to SMTP protocol added

1.07.xx

BA00053S/00/EN/
16.15

Additional information in the chapters Power supply
and Technical data; New chapter Device
documentation

Customizations

Registered Trademarks
PROFIBUS®
Registered trademark of the PROFIBUS User Organisation, Karlsruhe Germany.
FOUNDATIONTM fieldbus
Trademark of the Fieldbus Foundation, Austin, TX 78759, USA
HART®
Registered trademark of the HART Communication Foundation, Houston, USA
Microsoft®, Windows®, Windows 2000®, Windows XP® and the Microsoft logo are registeredtrademarks of the Microsoft Corporation.
Acrobat Reader® is a registered trade mark of the Adobe Systems Incorporated.
All other brand and product names are trademarks or registered trademarks of the companies andorganisations in question

3

Endress+Hauser

Fieldgate FXA320

Endress+Hauser

4

1 Safety

Fieldgate FXA320

1
1.1

SafetyDesignated use

Fieldgate FXA320 is a gateway with integrated web server that is used for remote acquisition of datafrom max. two 4–20 mA analog devices. These can be either passive (loop-powered) or active (withindependent power supply). A version with two 4–20 mA analog and four binary inputs is alsoavailable. The Fieldgate communicates with the host computer via Ethernet, telephone or GSM
modem.

1.2

IT security

We only provide a warranty if the device is installed and used as described in the Operating
Instructions. The device is equipped with security mechanisms to protect it against any inadvertentchanges to the device settings.
IT security measures in line with operators' security standards and designed to provide additional
protection for the device and device data transfer must be implemented by the operatorsthemselves.
Endress+Hauser can be contacted to provide support in performing this task.

1.3

Installation, commissioning and operation

Fieldgate FXA320 must be installed, connected, operated and maintained according to the
instructions in this manual: personnel must be authorised and suitably qualified.

1.4

Operational safety

The unit may only be operated under the permissible ambient conditions given in the technical data.
Explosion hazardous areas

Fieldgate FXA320 itself may not be mounted in explosion hazardous areas. Its outputs are also not
intrinsically safe, i.e. if it is used with devices operating in explosion hazardous areas, an intrinsicallysafe barrier must be used.

RepairDo not open the housing of the Fieldgate FXA320. It does not contain any parts that need to be
maintained or repaired by the user. In the event of a fault or defect, return the unit to the vendor.
Opening the unit will void the warranty!

1.5

Technical improvement

Endress+Hauser reserves the right to make technical improvements to its hardware and software atany time and without prior notification. Where such improvements have no effect on the operationof the equipment, they are not documented. If the improvements effect operation, a new version of
the operating instructions is normally issued, see Revision History.

5

Endress+Hauser

Fieldgate FXA320

1 Safety

1.6
CE Notice

Declaration of conformity

Fieldgate FXA320 complies to the requirements of the EC Directive 2004/108/EG"Electromagnetic Compatibility" (EMC directive). It has been tested in accordance with the
EN 61326 series of standards• Emission: Class B operating equipment• Immunity: EN 61326-1: as per Table 1
A Declaration of Conformity in compliance with the above standards has been made and can beinspected at Endress+Hauser Process Solutions AG on request.

Telecommunications

Fieldgate FXA320 conforms with the following telecommunication regulations:• Analog version:– North America– Europe• Fieldgate GSM version– North America

FCC Notice

FCC CFR 47, part 15 and part 68
Telecoms Terminal Equipment Directive (98/13/EG)
European approval TBR 21
FCC CFR 47 Part 15 and Part 24

This device generates, uses, and can radiate radio frequency energy and, if not installed and used inaccordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception, which can be
determined by turning the device off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.
To ensure that the unit complies with current FCC regulations and safety requirements limiting bothmaximum RF output power and human exposure to radio frequency radiation, use an antenna witha maximum gain of 2dBi and a separation distance of at least 20 cm must be maintained between
the unit's antenna and the body of the user and any nearby persons at all times and in all applications
and uses.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device thatare not expressly approved by Endress+Hauser may void the user's authority to operate theequipment.

FCC Statement

FCC-ID: LCG-FG-FXA52X-32X
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
1 This device may not cause harmful interference, and2 This device must accept any interference received, including interference that may cause
undesired operation.

Wireless Notices

Endress+Hauser

In some situations or environments, the use of wireless devices may be restricted. Such restrictions
may apply aboard airplanes, in vehicles, in hospitals, near explosives, in hazardous locations, etc. If
you are uncertain of the policy that applies to the use of this device, please ask for authorization touse it prior to turning it on.

6

1 Safety

Fieldgate FXA320

1.7

Writing conventions

The following writing conventions and symbols have been used to provide the user with a betteroverview of the contents of this manual and to highlight important information:
Text emphasis

The following table provides you with a brief overview of the methods used to emphasise text inthis manual.
Text emphasis

Function

ExampleBold

Keys, buttons, program icons, tabs, menus,
commands

Start =>Programs =>Endress+Hauser
or Enter

CAPS

Details on paths and file names in the text

DOKUFMR2XX.PDF or WIN.HLP

Angle brackets

Variables<CD-ROM drive>

Select Print in the File menu.

Safety conventions

Safety relevant information is highlighted by an icon in the margin plus the note, caution or warning
text.
Icon

Meaning
DANGER!
This symbol alerts you to a dangerous situation. Failure to avoid this situation will result inserious or fatal injury.
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result inserious or fatal injury.
CAUTION!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in minor
or medium injury.
NOTE!
This symbol contains information on procedures and other facts which do not result in personal
injury.

7Endress+Hauser

Fieldgate FXA320

1 Safety

1.8

Drawing conventions

The following symbols may be found within technical drawings.
Explosion protection.Icon

Meaning
Device certified for use in explosion hazardous area
If the device has this symbol embossed on its name plate it can be installed in an explosion hazardous areain accordance with the specifications in the certificate or in a safe area
Explosion hazardous area
Symbol used in drawings to indicate explosion hazardous areas. Devices located in and wiring entering
areas with the designation "explosion hazardous areas” must conform with the stated type of protection
Safe area (non-explosion hazardous area)
Symbol used in drawings to indicate, if necessary, non-explosion hazardous areas. Devices located in safe
areas still require a certificate if their outputs run into explosion hazardous areas

Electrical symbols.Icon

Meaning
Direct voltage
A terminal to which or from which a direct current or voltage may be applied or supplied

Alternating voltage
A terminal to which or from which an alternating (sine-wave) current or voltage may be applied or supplied

Grounded terminal
A grounded terminal, which as far as the operator is concerned, is already grounded by means of an earth
grounding system
Protective grounding (earth) terminal
A terminal which must be connected to earth ground prior to making any other connection to theequipment
Equipotential connection (earth bonding)
A connection made to the plant grounding system which may be of type e.g. neutral star or equipotential
line according to national or company practiceEndress+Hauser8

2 Identification

Fieldgate FXA320

2

Identification

2.1

Device designation

The device designation is to be found on the nameplate affixed to the lefthand side of the module.

250001650-E

FIELDGATE FXA320-

Power
requirement
Relay

L1 N
1 2

Contact rating
253 V AC, 2 A,
15 16 500 V A (cos0,7)
40 V DC, 2 A, 80 W+

BI1 BI2 GND1
22 23 24

BinaryInput

CSA mark(depends on version)

26 27 28
BI3 BI4 GND2

-

+

-

4...20 mA

AnalogInput

7 8 9 10 CH1
11 12 13 14 CH2

0: U_=-3V ...+5V
1: U_=+15V ...30V

0°C
0°C

Tamb
Tamb

Ser .-No.:
Kom.-No.:
Dat./Insp.:

Barcode+60°C+50°C (Anreihmont age/
row mounting)

SIL

Made in Germany 79689 Maulburg

Environment
TI 369F

Barcode

Order code

Serial number

Fig. 2-1: Example nameplate of Fieldgate

The device type can be derived from the product code as follows:
Root

Description

FXA320-

Certificate
A
F
Y

Version for non-hazardous areas
CSA General Purpose
Special version
Power Supply
A
E
G
Y

85...253 VAC, 50/60 Hz
20...60 VDC, 20...30 VAC
Solar panel connection 10...30 VDCSpecial version
Modem Interface
12
4
9Ethernet
Analogue modem
GSM modem without antenna
Special version
DAT Module
A
B
Y

without DAT modulewith DAT module
Special version
Input
A
B

9

2 analog input
2 analog input and 4 binary inputs

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Fieldgate FXA320

2 Identification

2.2

Scope of delivery

Please check that the delivery is complete and free of defects before starting installation. The scopeof delivery comprises the following parts:• Device• Installation and mounting instructions• Accessories (depending on order)• PC cable (service connector)

2.3

Licensing agreement

No license is required for the use of the Web server embedded in the Fieldgate FXA320.
The software required for start-up and commissioning, i.e. the Internet browser, is either freely
available or is subject to the licensing conditions of its manufacturer. Installation of this software on
your computer implies that you accept the terms of the corresponding licensing agreement.

2.4

Device documentation

NOTE!
• All devices are shipped with Brief Operating Instructions.These Brief Operating Instructions do
not replace the associated Operating Instructions!
Detailed information on the device can be found in the Operating Instructions and in the otherdocumentation:
Available for all device versions via::– Internet: www.endress.com/deviceviewer– Smartfone/Tablet: Endress+Hauser Operations App
The information required to retrieve the documentation can be found on the nameplate of thedevice.
NOTE!
• Technical documentation can also be downloaded from the Download Area of theEndress+Hauser web site: www.endress.com→ Download. However this technicaldocumentation applies to a particular instrument family and is not assigned to a specificdevice.

2.4.1

W@M Device Viewer

1 Launch the W@M Device Viewer: www.endress.com/deviceviewer
2 Enter the serial number (Ser. no.) of the device: see nameplate.
 All the associated documentation is displayed.

Endress+Hauser

10

2 Identification

Fieldgate FXA320

2.4.2

Endress+Hauser Operations App

NOTE!
• The Endress+Hauser Operations App is available both for android smart phones (Google
Play Store) and for iPhones and iPads (App Store).
Via the serial number:
1 Launch the Endress+Hauser Operations App.
2 Enter the serial number (Ser. no.) of the device: see nameplate.
 All the associated documentation is displayed.
Via the 2-D matrix code (QR code):
1 Launch the Endress+Hauser Operations App.
2 Scan the 2-D matrix code (QR code) on the nameplate.
 All the associated documentation is displayed.

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Fieldgate FXA320

3 Function and System Design

3
3.1

Function and System Design
Function

Fieldgate FXA320 is designed for inventory control applications. It possess two 4...20 mA input
circuits which can be switched to be passive (connected device has own power supply) or active(Fieldgate powers the connected device). An additional four binary inputs for switches or counter
applications are available as an option.

3.1.1

Inventory Control

Fieldgate FXA320 allows owners, vendors and suppliers to remotely acquire the current levels of
products in tanks or silos, e.g. in order to account for them in their own production planning. The
Fieldgate allows level limits to be configured and, if required, automatically activates the next
delivery. The options here range from a simple purchasing requisition via e-mail through to fully
automatic order administration when XML data is coupled into the planning systems on both sides.

Fieldgate FXA320

WWW

Customer A

SupplyCare
limit
switchesand
4...20 mA

Supplier

Fieldgate FXA320

Fieldgate FXA320

Customer C
Customer B

limit
switches

4...20 mA

Fig. 3-1: Inventory Management using Fieldgate FXA320

Fig. 3-2 shows a typical configuration when Fieldgate FXA320/FXA520 is used with SupplyCare.

E-mail Server
Fieldgate
FXA320/FXA520

User PC

Internet
Fieldgate
FXA320/FXA520

SupplyCare

User PCFXA320: https
FXA520: httpField Information Server (FIS)
Fieldgate
FXA320/FXA520

User PC

Fig. 3-2: Inventory Management using SupplyCare and an E-mail or Field Information ServerEndress+Hauser

123 Function and System Design

Fieldgate FXA320

3.2

Communication interface

Fieldgate is equipped with an Ethernet 10BaseT interface, an analog modem or a GSM modem.

3.2.1

Ethernet 10BaseT

Fieldgate with 10BaseT Ethernet interface is connected to the local network via a hub or switch
using a standard cable with RJ45 plug connector. As Fieldgate is constantly available in the network,
it is accessed with a standard web browser. Several PCs can access Fieldgate simultaneously.

RJ 45

Ethernet

Fieldgate FXA 320

Switch or pulse

4...20 mA

Fig. 3-3: Connecting Fieldgate to Ethernet

3.2.2

Telephone network

Fieldgate is connected to the telephone network via an RJ11 (PSTN) plug connector. This form ofcommunication is always a point-to-point connection and only one PC can communicate with thedevice at any one time. In this configuration, the Fieldgate has to be selected before each access, sothat it is ready for online operation. The Windows internal telecommunications network can beused for dialling. After this, the Fieldgate can be accessed with a standard web browser.
Fieldgate can also dial itself into a central server, e.g. in order to deliver periodic measured values.
If Fieldgate dials into the Internet permanently via an Internet Service Provider, it is possible forseveral users to access the Fieldgate simultaneously. In addition the user does not require a modem
as a receiver at the work place.

Fieldgate
FXA 320TAE
PSTN (Public Switched Telephone Network)
RJ 11

Switch or pulse

4...20 mA

WWW
dial-up:- data telecommunication connection-…
Web browser

Fig. 3-4: Connecting Fieldgate to a public telephone network

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Fieldgate FXA320

3 Function and System Design

3.2.3

Mobile communications network (GSM)

The GSM modem allows data to be transferred via a mobile communications network. It can be
configured as point-to-point connections or as freely accessible via the Internet/Intranet. A SIM
card from a mobile communications network operator is required for GSM operation.
Communication is established via the data channel of the SIM card, which may require additional
activation, depending on the GSM provider.

PSTN (Public Switched Telephone Network)

WWW
Fieldgate FXA320
S
Ca IM
rd

Switch or pulse

4...20 mA

Fig. 3-5: Connecting Fieldgate to a mobile communications network

3.2.4

GPRS support

GPRS (General Packet Radio Services) is a mobile communications technique, which exploits theadvantages of packet-oriented data transmission and channel bundling.
In contrast to normal GSM connections, no complete channel is reserved for the duration of theconnection between the mobile device and the basis station, rather the data are compiled into
packets, which can be sent depending on requirement and capacity. Data transmission in packets
enables not only greater transmission rates but also permanent dial-in operation. The Fieldgate isthus permanently in a position to connect to the Internet, an Intranet or a mailbox, whereby data
are only transferred as required, e.g. if a new e-mail is sent or a new Internet page is called up. In
this case, you are only charged for the amount of data actually transmitted and not for connection
time.
The GPRS mode of the Fieldgate GSM thus offers the easiest and most cost-effective option forconnecting a measuring point permanently to the Internet or an Intranet. Permanent dial-in allows
optimal use of Fieldgate’s web page functions, providing Internet access via WAP or HTML and PC.
To use some GPRS functions, e.g. access to the Fieldgate via Internet, the GSM/GPRS provider willneed to allocate a public IP address. It will be necessary to determine in each individual case,whether this additional service is offered by the respective operator.

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3 Function and System Design

Fieldgate FXA320

3.3

Signal channels

Fieldgate FXA320 has two analog input channels, optionally four binary input channels and a relay
output channel. More details are to be found in Chapter 3.5, System Architecture and Chapter 4,
Installation.

3.3.1

Analog input channels

Two analog input channels allow the connection of two 4...20 mA devices. A switch behind thefront panel allows them to be individually configured to be passive (connected device has own
power supply) or active (Fieldgate powers the connected device).

3.3.2

Binary input channels

Four binary input channels, comprising two blocks of two channels with common ground, areavailable as an option. The inputs can be used as follows• Inputs 1, 2, 3, 4: switching status: L-signal: -3 ... +5 V, H-signal: +15 ... +30 V• Inputs 1, 3: event counting: measuring range 0 ...12.5 kHz• Inputs 2, 4: frequency measurement: 4.7 Hz (±1%) ... 12.5 kHz (±4%)
The input channel is configured using the Fieldgate Web server.

3.3.3

Relay output

The relay can be used to signal an alarm or save power:• Alarm relay
The relay is configured as an alarm relay by not selecting the function "Power Down Devices
between Scan Cycles" on the device set-up page. It closes on power-up and opens on powerdown. The alarm circuit must be wired accordingly.
• Power save
For installations where power saving is at a premium, e.g. solar stations, the device power canbe wired via the relay. The function "Power Down Devices between Scan Cycles" is thenselected by ticking the checkbox, see Chapter 6.3.4. When the device scan is complete, therelay is opened and the power to the devices is cut. When the next scan is due, the relay closes
and after a short delay to allow the device to power-up, the scan proceeds.

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Fieldgate FXA320

3 Function and System Design

3.4

Operability

Fig. 3.5 shows a the display elements of the Fieldgate FXA320 together with other operating
elements that are located behind the front panel.

CH 1
6
CH 2
1 2 3

4 5

7

8

9

Fig. 3-6: Front panel of the Fieldgate FXA320

3.4.1
Item

Light emitting diode (LED)

Meaning

1

Green LED constant

Indicates the power supply is correct

2

Red LED constant

Indicates a fault

Red LED flashes

Indicates a warning / on-site communication via PC / hardware is unlocked /system start3

Yellow LED

Switching status of the built-in relay
LED off = relay de-energised
LED on = relay energised

4

Yellow LED

Indicates: connection active

5

Yellow LED

Indicates: communication / GSM version: field strength display if no connection

3.4.2

Operating elements

Item

Element

6

Switch for Channels 1 and 2

7

SocketConnection socket for DAT module

8

ButtonButton for hardware locking and configuration reset

3.4.3

Endress+Hauser

Display elements

Meaning
active (Fieldgate power),passive (e.g. RN221N-B power)

Service interface

Item

Element

Meaning

9

SocketConnection socket for PC cable / service connector

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3 Function and System Design

Fieldgate FXA320

3.5

System architecture

3.5.1

Analog input 4...20 mA

Two 4–20 mA devices can be connected to the standard version of Fieldgate FXA320. With theappropriate transmitter supply module, the devices may also be located in hazardous areas. The
devices cannot be parametrized, but the outputs can be scaled and linearized in the Fieldgate Web
server.

Web browser
HTTP script...

WWW
e.g. 2 x RN221N-B …
AnalogEthernet
GSM
Fieldgate
FXA320

ENDRESS+HAUSER
RN 221N

ENDRESS+HAUSER
RN 221N

Fieldgate
FXA320
4...20 mA

4...20 mA-.

Fig. 3-7: System architecture for 4–20 mA connections

3.5.2

Binary input

Fieldgate FXA 320 can be optionally equipped with four binary inputs to connect e.g. level switches.

Web browser
HTTP script
...

WWW

AnalogEthernet
GSM

Fieldgate
FXA 320loop-power

24 VDC

e.g. switchese.g. 4...20 mA

Fig. 3-8: System architecture for FXZ520 analog and digital input modules

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Fieldgate FXA320

3 Function and System Design

3.6

System requirements

3.6.1

Use with web browser

Web browser

Service Pack / extensions

MS Internet Explorer> 5.0 with current security updates

Netscape Navigator> 4.7 with current security updatesOpera> 6.0 with current security updates

Mozilla Firefox≥ 1.0 with current security updates

3.6.2

Endress+Hauser

Use with SupplyCare

Operating system

Service Pack / extensions

Windows 2000

SP 1 or higher

Windows XP

Home/Professional

Add-onVersion

Function

SupplyCare≥ 1.00.xx

Inventory Control program18

4 Hardware Installation

Fieldgate FXA320

4

Hardware Installation

4.1

Mounting

4.1.1

Location and clearance

Fieldgate is intended for mounting on TS35 DIN carrier rails (EN 60715) installed in a control
cabinet or protective (IP55) cabinet.
• The device is convection-cooled. It must be installed in such a way that the ventilating ducts
are at the top and bottom of the unit.
• Ensure that there is a ventilation space of at least 50 mm (2") above and below the device.
• There is no need for a lateral clearance between Fieldgate units that are connected to acommon power supply.
• Fieldgate units connected to an Ex-power supply and Fieldgate units connected to Non-Ex
power supply must have a lateral clearance of 50 mm (2").
45 mm(1.77 in)

EN 60715; HT 35 x 7,5
EN 60715; HT 35 x 15
FXA320 GSM

108 mm
(4.25 in)
L D

Fig. 4-1: Dimensions of Fieldgate FXA320

GSM version

For the GSM version, it is also important that there is good reception from the mobile
communication network at the location at which the unit is mounted. It may be necessary to installa stronger aerial if reception is weak.

4.1.2

Mounting

1 Position the Fieldgate, then latch the lug at the rear of the Fieldgate on the top of the DIN rail.
2 Push down until the snap fastener latches onto the DIN rail.

1

2

Fig. 4-2: Mounting the Fieldgate

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4 Hardware Installation

4.1.3

Accessing the DAT module/SIM card/service interface

The DAT module, SIM card receptacle for GSM devices and service interface are located behind thefront panel. You require a screwdriver with a normal blade.
NOTE!
• Switch off the Fieldgate before inserting or removing the DAT module• Do not insert the SIM card until the Fieldgate GSM settings have been made, see Chapter 5.3
1 Insert the screwdriver blade in the slot provided for it and gentle prise the front panel forwards
until it is detached from its fastening.
2 Pull the panel downwards to access the connections.
3 Close the panel after use.

Prise open
SIM card (GSM version)
Switch CH1, CH2
active/passive

Device lock/reset

FXA320 Ethernet

DAT

Service interface

Component diagram

L D

Pull down

Fig. 4-3: Opening the front panel

4.1.4
Dismounting

Dismounting a Fieldgate

1 Switch off the power to the Fieldgate.
2 Insert a screwdriver blade between the terminal block and the housing and prise the blockfrom its socket.
– Repeat for all terminal blocks.
3 Insert the screwdriver blade in snap fastener and prise downwards until the fastener releases
itself from the rail, then pull the Fieldgate free.
2
1
a

b

OFF

b
a

3

Fig. 4-4: Dismounting Fieldgate

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4 Hardware Installation

Fieldgate FXA320

4.2

Wiring

4.2.1

Terminals

Table 4-1 provides an overview of the Fieldgate terminals.
Remarks

Power L+/L1

2

Power L–/N

Depending on device type, see nameplate on side:• 20...60 VDC, 20...30 VAC• 85...253 VAC, 50/60 Hz• 10...30 VDC

7+

CH 1: Externally powered 4...20 mA device

8

–

10

FXA320 ANALOG

7
8
9

13
14

Function

1

9

+

10

–

11

+

12

–

13

+

14

–

CH 1: Loop-powered 4...20 mA device
CH 2: Externally powered 4...20 mA device
CH 2: Loop-powered 4...20 mA device

NC relay
NC relay• Max. 253 VAC, max. 2 A,
max. 500 VA at cosψ = 0.7• Max. 40 VDC, max. 2 A, max. 80 W

22

BI1

Binary input 1

23

BI2

Binary input 2

24

GND

Ground, binary inputs 1 and 2

26

BI3

Binary input 3

27

BI4

Binary input 4

28

GND

Ground, binary inputs 3and 4

23
24

15
16

26
27
28

1
2
15
16

L D

22

11

No

1

12

Location

Table 4-1: Fieldgate terminals

4.2.2

Power supply and relay

Wire according to Fig. 4-5.
• Use a circuit breaker to isolate Fieldgate from line voltage when, e.g. wiring up.
• For switching capacity of NC relay see Table 4-1 above• For mains supplied FXA320 Device, the user must install an external 1 A slow-blow fuse in the
power line. The fuse must be designed for min. 250 V and be approved for the application inquestion.
• A total voltage of relay output and power supply lower than 300 V must be granted at
installation.
Power: check nameplate
L1

U~ 85…253 V (AC)50/60 Hz

L– L+
N L1

...20… 60 V (DC)U–...
U~ 20… 30 V (AC)50/60 HzU– 10… 30 V (DC)solar power

N

L+
L1

LN

1

2 15 16

Fig. 4-5: Wiring up of power supply and relay

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Fieldgate FXA320

4 Hardware Installation

4.2.3

Externally powered 4...20 mA device

Make sure that the switch setting and connections are as shown in Fig. 4-6.

Switch setting(located behindfront panel)Sensor 2

CH 1

11

12

passive

Fieldgate FXA 320

CH 2
Sensor 1

7

8current output: active+–

4-wireexternally powerede.g.
- Micropilot S…

Fig. 4-6: Wiring for externally powered 4...20 mA devices

4.2.4

Loop-powered 4...20 mA device

Make sure that the switch setting and connections are as shown in Fig. 4-7

Switch setting(located behindfront panel)Sensor 2

CH 1

13

14

activ
activeFieldgate FXA 320

CH 2
Sensor 1

910

current output: passive+–

2-wireLoop-powerede.g.
- Micropilot M- Prosonic M- Levelflex M…

Fig. 4-7: Wiring and switch setting for loop-powered 4...20 mA devices

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4 Hardware Installation

Fieldgate FXA320

4.2.5

Switching device (binary input)

The binary inputs of Fieldgate are optional. Up to four switching devices can be connected as shownin Fig. 4-8. Limiting values for the input signals (DC PNP) are:• Low signal ("0") = –3 VDC to +5 VDC• High signal ("1") = +15 VDC to +30 VDC

Binary inputs B1...B4

L signal: - 3V...+5V
H signal: +15V...+30V
26

27

28

24 VDC

B3

B4

GND2

–

B1

B2

GND1

+

22

23

24

–

+

–

+

Fieldgate FXA 320

e.g.
- Minicap (DC-PNP)- Nivector (DC-PNP)- Soliphant (DC-PNP)- Liquiphant (DC-PNP)…

Fig. 4-8: Wiring of optional binary inputs

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Fieldgate FXA320

4 Hardware Installation

4.3

Network connection

4.3.1

Fieldgate Analog

Fieldgate Analog is connected to a public telephone network (PSTN) via the RJ11 socket in its front
panel. A standard telephone cable for the country in which the Fieldgate is installed is used to makethe connection to the telephone network socket.
Fieldgate
FXA 320 Analog

PSTN (Public Switched Telephone Network)
TAE
Connector according
to national telephone
standard

RJ 11

RJ 11

RJ 11

Fig. 4-9: Connection of Fieldgate to public switched telephone network

4.3.2

Fieldgate Ethernet

Fieldgate Ethernet is connected to the network card of a computer via a crossed Ethernet cable with
RJ45 connectors or to an Ethernet network via a switch or hub and a standard Ethernet cable with
RS45 connectors. Since the transmission rate is 10 MB/s it is recommended that a switch is usedin preference to a hub.

Ethernet network

Fieldgate
FXA 320 Ethernet

Ethernetswitchstandard cablestandard cable
RJ 45

RJ 45

RJ 45

RJ 45

direct connection = crossed cable
RJ 45

RJ 45

Fig. 4-10: Connection of Fieldgate to an Ethernet network

4.3.3

Fieldgate GSM

Fieldgate requires an GSM external antenna, which can be purchased from Endress+Hauser as anaccessory. The antenna cable plugs into the socket on the front of Fieldgate and must be mounted
outside of any control cabinet or field housing. In areas of poor GSM reception, it is advisable to firsttest the communication before permanently fixing the antenna.

Fieldgate
FXA 320 GSM

RG 174

GSM network

Antenna

ControlcabinetFig. 4-11: Connection of Fieldgate to a GSM network

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5 Commissioning

Fieldgate FXA320

5Commissioning

This chapter describes, using the example of Windows XP, the commissioning of the Fieldgate. The
commissioning with other Windows operating systems differs only in detail, but if you are not sure
how to proceed, we recommend that you consult your network administrator.
Before you start the commissioning:• Check that you have administrator rights for your computer• Check that the Fieldgate is correctly wired and powered up
We recommend that the Fieldgate is always commissioned via the service interface.
The chapter is structured as follows:• Chapter 5.1 describes the steps necessary to establish connection via the service interface.
• Chapters 5.2 to 5.4 describe the individual steps required to set up communication with the
Ethernet, Modem and GSM versions of the Fieldgate respectively.
• Chapter 5.5. describes the setup of other communication facilities such as e-mails etc.
NOTE!
• It is also possible to configure the Ethernet version of the Fieldgate via an Ethernet, but this entailschanging the IP address of your computer, since the default IP address of the Fieldgate(IP = 192.168.252.1, Subnet = 255.255.255.0) will normally be in a different domain,
see chap. 12.1.1.

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5 Commissioning

5.1

Establishing communication via service interface

In order to establish communication with the Fieldgate via the service interface, a standard
9600 bit/s modem and a RTU (remote terminal unit) connection must be set up on your computer.
The following describes the procedure for Windows XP: for other Windows operating systems
consult your network administrator.
Once set up, the RTU connection can always be used for the service interface.

5.1.1

Connect the Fieldgate

Fieldgate is supplied with a PC service with a 9-pin sub-D female and 3-pin female connector. To
connect the Fieldgate to your computer:
1 Plug the 9-pin connector into the COM port (RS-232C) of your computer
2 Plug the 3-pin connector in the service port of the Fieldgate– This is located behind the front panel, see chap. 4.1.3

5.1.2

Set up a standard 9600 bps modem

Now set up a standard 9600 bps modem on your computer:1 Select Start > Settings > Control Panel> Telephone and Modem Options:

2 If no modem has been set up on the computer the Location Information dialog appears:– Enter your location, city dialing code, carrier code (if required) and any number required todial out of your facility. Then check the appropriate dialing system.
– Press OK to continue, the Telephone and Modem Options dialog appears.
– If you are not sure of your data, check with your network administrator.

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5 Commissioning

Fieldgate FXA320

3 Select the Modem tag in the Telephone and Modem Options dialog:– If the Standard 9600 bps Modem is in the list, go to Chapter 5.1.3– Otherwise press Add, see below
4 The Install New Modem wizard starts:– Tick the Don’t detect modem... checkbox and press Next to continue.
5 Now select the Standard 9600 bps Modem from the list and press Next to continue:

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Fieldgate FXA320

5 Commissioning

6 Select the COM port where you want to set up the modem and press Next to continue:

7 When the modem has been successfully installed, press Finish to close the wizard:

8 The Standard 9600 bps Modem is now in the modem list.

5.1.3

Check the modem properties

1 In the Phone and Modem Options/Modems dialog, select Standard 9600 bps Modemand press Properties:

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5 Commissioning

Fieldgate FXA320

2 In the Properties dialog, select the Advanced tab:

3 Press the Change Default Preferences button:– Set the Flow Control parameter to None
4 Select the Advanced tab:

– Check that Data bits = 8, Parity = None and Stops bits = 1– Press OK to confirm any changes made in the settings and to close the dialog.
5 Close the remaining dialog boxes by pressing OK.

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5 Commissioning

5.1.4

Set up the dial up connection

Now set up the dial up connection
1 Select Start > Settings > Control Panel> Network Connections:

2 The Network Connection dialog opens:– Double-click on New Connection Wizard
3 The New Connection Wizard opens, press Next to continue:

4 Select the option Connect to Internet, press Next to continue

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5 Commissioning

Fieldgate FXA320

5 Select the option Set up my connection manually, press Next to continue

6 Select the option Connect using a dial-up modem, press Next to continue

7 If a more than one modem is available on the computer, you will be asked to select the one to
be used for the connection from the Select a Device dialog:– Make sure the correct one is ticked,– Press Next to continue

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5 Commissioning

8 Enter the name of the connection, e.g. Fieldgate Service Adapter, press Next to continue

9 Enter "0" as phone number to dial, press Next to continue

10 Select the connection availability, e.g. Anyone’s use, press Next to continue

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5 Commissioning

Fieldgate FXA320

11 Enter your Internet Account Information– Enter User name = "scm", Password = "scm" and Confirm password = "scm"(scm is fixed and no other is allowed)– Select the option Use this account name....
– Do not select the options Make this the default Internet Connection, Turn on Internet
Connection Firewall...
– Press Next to continue
12 Select the option Add a shortcut... and press Finish to create the connection and close thewizard.

– An icon is added to the desktop– The connection is added to the Network Connections folder
13 The Connect Fieldgate Service Adapter dialog appears– Press Cancel to close the dialog.

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5 Commissioning

5.1.5

Dialing up

Unfortunately, Windows XP the Flow Control parameter back to the default value after a newconnection has been added. For this reason, before the first ever connection can be made, theproperties have to be changed again.
1 In the Network Connections dialog, right-click on Fieldgate Service Adapter and selectthe Properties menu

2 In Fieldgate Service Adapter Properties dialog, press the Configure... button– The Modem Configuration dialog appears– Deselect the option Enable Flow Control, press OK to close the dialog– Press OK to close the Fieldgate Service Adapter Properties dialog
3 Now double-click on the Fieldgate Service Adapter icon on the desktop or in the Network
Connection list, the Connect... dialog appears– Press Properties

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5 Commissioning

Fieldgate FXA320

4 The Properties dialog opens:

5 Select the modem used with the connection, then the Networking tab– Now select Internet Protocol (TCP/IP) and press Properties

6 In the Properties dialog that now appears press the Advanced... button, the dialog
Advanced Properties opens at the General tab– Deactivate the "Use default gateway on remote network" option, press OK– Close all dialogs, with the exception of Connect...

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5 Commissioning

7 In the Connect... dialog, see Step 3, select Dial
8 Open your Internet Browser, enter the default Fieldgate service cable address http://
192.168.253.1 then press Enter.
9 The Connect to dialog appears:– Enter the User Name: super– Enter the Password: super– Press OK to register the entries and open the Fieldgate Web Server
10 The Fieldgate entry page appears in the browser.
– You are registered with administrator rights and can now set up the Fieldgate
communication parameters, see chap. 5.2 to chap. 5.5

5.1.6

Securing changes made via the service interface

1 When Fieldgate has been configured:– Select Settings => Special to restart the system and register the changes– In the System Restart dialog, check the "Confirm System Restart" box and press Send
– The Fieldgate restarts with the changes made via the service interface permanently stored.

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5 Commissioning

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5.2

Fieldgate with Ethernet interface

The Ethernet connection must be set up in the Fieldgate and in the host computer. Normally, bothmust operate in the same IP address domain. Exactly which parameters are required depends upon
the way your local area network functions. If you are unsure of what to enter, consult your network
administrator.

5.2.1

Communication parameters

The table summarizes the communication parameters for the Fieldgate with Ethernet interface.

LAN parameters

Parameter

ExampleHost name

MyFieldgate

Your value

Symbolic name (string) of the Fieldgate in the DHCP server– Required for BootP and DHCP server only
– This must be allocated by your network administrator andbe present on the DHCP server before it can be used

Description

IP Assignment

ManualBootP-Protocol
DHCP

Way in which the IP address is assigned to the Fieldgate• Manual: the Fieldgate works with a fixed address• BootP: the address is assigned automatically by the host(used in older operating systems)• DHCP: the address is assigned automatically by the host

IP Address

10.125.33.100

IP address of the fieldgate– Leave blank if BootP or DHCP is selected

Gateway

10.125.32.1

IP address of the gateway connecting the LAN to WWW via
firewall/router– Leave blank if BootP or DHCP is selected

Netmask

255.255.252.1

IP address of the netmask– Leave blank if BootP or DHCP is selected

DNS1

10.125.32.10

IP address of Domain Name Server 1– Leave blank if DNS address found automatically

DNS2

10.125.32.11

IP address of Domain Name Server 2– Leave blank if DNS address found automaticallyIf the host computer is already integrated into your local area network it is possible to check the
network settings by using the IPconfig/all command in the Command Prompt:
1 Select Start => Programs => Accessories => Command Prompt– The Command Prompt window opens– Enter the command IPconfig/all and press Enter– The IP settings for your network are listed(the values in the graphic have been deleted for security reasons)37

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5.2.2

Set up the Fieldgate via service interface

1 Press "Switch to Administrator Mode"
Now press "Settings" followed by "Network"– The Network dialog appears:– Scroll down to Ethernet Setup and enter the parameters as appropriate(The screenshot above is an example for manual settings)– Press Send to download the parameters to the Fieldgate
2 Now configure any other communication parameters, e.g. e-mails, as described in chap. 5.5.
3 You may now wish to configure additional Fieldgate device functions, e.g. limit values,
scanning cycle, in the Fieldgate Web server as described in chap. 6.
4 When configuration is complete, select Settings => Special to restart the system and register
the changes, see chap. 5.1.6– In the System Restart dialog, check the "Confirm System Restart" box and press Send
– The Fieldgate restarts with the changes made via the service interface permanently stored
5 When the restart is complete, close the web server, unplug the service connector and switch
off the Fieldgate. Close the front panel
6 Plug in the Ethernet connector and switch on the Fieldgate. Connect the Fieldgate via the hostcomputer as described in chap. 5.2.3.

5.2.3

Connect to Fieldgate via Ethernet

If Fieldgate has been allocated a fixed IP address, your computer must have an IP address in thesame range in order to communicate with it. If this is not the case, change the IP address of yourcomputer as described in chap. 12.1.1 before connecting. The connection is made as follows:
1 Start the Web browser, e.g. Internet Explorer.
2 Enter the new IP address of the Fieldgate e.g. 10.125.33.100 in the address field of yourbrowser and press the "Enter" key of your computer.
3 The Connect to dialog appears:– Enter the User Name: super (if not changed during set-up)– Enter the Password: super (if not changed during set-up)– Press OK to register the entries and open the Fieldgate Web Server
4 The Fieldgate entry page appears in the browser.
– You are registered with the rights associated with your user name.

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5.3

Fieldgate with analog modem

The telephone connection must be set up in both the Fieldgate and the host computer, whereby thelatter must be equipped with an analog modem. There are two basic use cases:• The user dials into the Fieldgate and views the required information.
In this case, only the modem needs to be set-up• The Fieldgate is prompted to call back the user via an Internet Service Provider.
In this case both the modem and the ISP dial-in parameters must be set up. In addition you
will have to set up the mail, and if necessary, time server parameters, see chap. 5.5.
For additional information on Internet Service Providers, see chap. 12.2.

5.3.1

Communication parameters

The tables summarize the setup parameters.
Modem setup

Dial-in setup

39

ParameterYour values

Description

Modem Country Selection

Select specifications that apply to the modem/network

IP Address Modem Server

IP address of the Fieldgate on dial-up (default: 192.168.254.1)– Leave default address unless router in use

IP Address Modem Peer

IP address assigned to dial-up computer(default: 192.168.254.2).
– Router address if used, otherwise leave default address

Additional AT commands

For Service only: no entry required

Parameter

ExampleDescription

ISP Phone Number

Dial-in number of Internet Service Provider

ISP User Name

User Name provided by Internet Service Provider

ISP Password

Password provided by Internet Service Provider

ISP DNS1

IP address of the Domain Name Server provided by ISP– Leave blank, will normally be assigned

ISP DNS2

IP address of backup Domain Name Server, see above

Max Daily Dial-in Time

Limit of the daily dial-in time to the specified server– Default and max. value 1440 min (1 day)Use Tone Dialing ...

Tone dialing (box checked) or pulse dialing (box unchecked)

Wait for Dial Tone

Causes Fieldgate to wait for the dialling tone before dialling– Selected: e.g. public network– Not selected: e.g. internal network

No. of Dial Retries

Number of retries if no connection to server can be madeNo. of Rings...

Number of rings before Fieldgate takes incoming call
– 0: never answers, but calls back (check box Callback ISP...)– 3: default setting, avoids spurious calls

Callback ISP...

Causes Fieldgate to call back when it receives a call with lessrings than the value in "No. of rings.."

Dial in Permanently

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5.3.2

Set up the Fieldgate via service interface

1 Press Switch to Administrator Mode
Now press Settings followed by Network– In the Modem Setup dialog enter the parameters as appropriate, see Table 5-2(The screenshot above is an example for US specifications, with default settings for
IP addresses)– Press Send to download the parameters to the Fieldgate
2 Now scroll down to the Dial-up Setup dialog– Enter the parameters as appropriate, see Table 5-3(The screenshot above is an example for callback to arcor, Berlin– Press Send to download the parameters to the Fieldgate
3 Now configure any other communication parameters, e.g. e-mails, as described in chap. 5.5.
4 You may now wish to configure additional Fieldgate device functions, e.g. limit values,
scanning cycle, in the Fieldgate Web server as described in Chapter 6.
5 When configuration is complete, select Settings => Special to restart the system and register
the changes.

6 In the System Restart dialog, check the "Confirm System Restart" box and press Send
– The Fieldgate restarts with the changes made via the service interface permanently stored
7 When the restart is complete, close the web server, unplug the service connector and switch
off the Fieldgate. Close the front panel.
8 Plug in the telephone connector and switch on the Fieldgate. Connect the Fieldgate via thehost computer as described in chap. 5.3.4.

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5.3.3

Set up the dial up connection

Now set up the dial up connection for the analog modem installed on your computer:
1 Start the New Connection Wizard and follow the procedure in chap. 5.1.4––––

In the Select a Device dialog, select the analog modem
In the Connection Name dialog, enter e.g. Fieldgate Analog Connection
In the Number to Connect dialog, enter the phone number of the Fieldgate
All other settings are identical

2 In the Network Connections dialog (Start > Settings > Network Connections), rightclick on the new connection, e.g. Fieldgate Analog Connection and select Properties.
The Properties dialog opens:

3 Select the modem used with the connection, then the Networking tab– Now select Internet Protocol (TCP/IP) and press Properties

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4 In the Properties dialog that now appears press the Advanced... button, the dialog
Advanced Properties opens at the General tab– Deactivate the "Use default gateway on remote network" option, press OK– Close all dialogs

5.3.4

Connect to Fieldgate

The connection is made as follows, for more details see chap. 5.1.5, Step 3 onwards:
1 In the Network Connections dialog, double-click on e.g. Fieldgate Analog Connection or
click on the icon on your desktop, the Connect dialog appears.
– Click the Dial button to make the connection
2 Open your Internet Browser, enter the default Fieldgate address http://192.168.254.1 thenpress Enter.
3 The Connect to dialog appears:– Enter the User Name: super (if not changed during set-up)– Enter the Password: super (if not changed during set-up)– Press OK to register the entries and open the Fieldgate Web Server
4 The Fieldgate entry page appears in the browser.
– You are registered with the rights associated with your user name.

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5.4

Fieldgate with GSM modem

There are two ways of setting up the device:• Point-to-point connection to the Fieldgate via GSM: the Fieldgate modem and the hostdial-in connection must be set-up• Connection via the GPRS (General Packet Radio Service) of your GSM provider: the Fieldgate
modem, the GPRS parameters and optionally the dynamic DNS parameters must be set up
When dynamic DNS is used:• the GSM provided must allocate Fieldgate a Public IP address• Fieldgate then is permanently available in the Internet and is addressed by a domain name.
More information on GPRS and dynamic DNS providers can be found e.g. by a targeted search inInternet for "GPRS Access Points" or "Dynamic DNS" , or see chap. 8.5.

5.4.1

Communication parameters

Table 5-4 summarizes the GSM modem setup parameters. The SIM card provider, telephone
number and SIM card PIN must be known before the fieldgate is setup.
GSM modem setup:

GPRS setup:

DynDNS setup:Dial-up setup

43

ParameterYour values

Description

SIM PIN

PIN supplied with the SIM card

Additional AT commands

For Service only: no entry required

GSM Operator

Selects GSM operating mode of Fieldgate• Auto: Fieldgate automatically searches for provider• Manual: Fieldgate uses provider configured in dialog

IP Address Fieldgate on
Dial In

IP address of the Fieldgate (default: 192.168.254.1)– Leave default address unless your PC modem does not
accept this address range

IP Address assigned to
Dial In Peer

IP address of caller (default: 192.168.254.2).
– Router address if used, otherwise leave default address

ParameterYour values

Description

GPRS Dial inpermanently

When box ticked, causes Fieldgate to dial permanently into
the server

Access Point Name APNGPRS access point of SIM card provider

GPRS User Name

User name for GPRS access point

GPRS User Password

Password for GPRS access point

GPRS QoSFor Service only: no entry required

Max. Daily Traffic Limit[kByte]Limits the number of kbytes that can be exchanged in a day• Range 0 - 99999 kByte; 0 = unlimited• If a limit is exceeded Fieldgate breaks off connection• If Fieldgate knows the time of day, re-connection ispossible at midnight, otherwise on the next day at the time
the limit was set• The traffic can be viewed in Info, see chap. 6.3.7

Test Connection Server

Server URL to which a test connection is made• Fieldgate calls the URL to check that it is in then Internet,
but breaks off the connection when it receives thehandshake

ParameterYour values

Description

Get DynDNS URL

URL required to call up DNS provider

Update Cycle DynDNS

Period between connection to dynamic DNS provider

See Table 5.3 in chap. 5.3.1

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5.4.2

Set up the Fieldgate via service interface

The Fieldgate must be installed and powered up. Do not insert the SIM card until you are instructed
to do so!
1 Press Switch to Administrator Mode
Now press Settings followed by Network– In the GSM Setup dialog enter the SIM Card PIN, e.g. 6348, see Table 5-4(Caution: The entry is hidden – make sure that Caps Lock is not active!)– Press Send to download the parameters to the Fieldgate
2 If you want to use GPRS, scroll down to the GPRS Setup dialog, otherwise configure Fieldgate
to dial up with the Dial-up Setup as described in chap. 5.3.2.

– Enter the parameters as appropriate, see Table 5-5(The screenshot above is an example for Orange CH)– Press Send to download the parameters to the Fieldgate– Do not activate "GPRS Dial In Permanently" until you have tested the connection!
3 If you want to use a dynamic DNS server, scroll down to the DynDNS Setup dialog(for more information on Dynamic DNS servers see chap. 8.5):– Enter the parameters as appropriate, see Table 5-6(Example for dyndns.org is: <username>:<password>@members.dyndns.org/nic/
update?system=dyndns&hostname=<hostname>&myip=
where <username>, <password> and <hostname> are allocated when you register)– Press Send to download the parameters to the Fieldgate
4 Now configure any other communication parameters, e.g. e-mails, as described in chap. 5.5.
5 You may now wish to configure additional Fieldgate device functions, e.g. limit values,
scanning cycle, in the Fieldgate Web server as described in chap. 6.

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6 When configuration is complete, select Settings => Special to restart the system and register
the changes– In the System Restart dialog, check the "Confirm System Restart" box and press Send
– The Fieldgate restarts with the changes made via the service interface permanently stored
7 When the restart is complete, close the Web browser, unplug the service connector and switch
off the Fieldgate
8 Insert the SIM card in the receptacle provided and close the front panel.
9 Ensure that the antenna is connected and switch on the Fieldgate. Connect the Fieldgate via
the host computer as described in chap. 5.4.4 or chap. 5.4.5.

5.4.3

Set up the dial-up connection in your computer

A dial-up connection can only be set up if the PC has a modem and the GSM provider supports CSD.
Before you set up the dial-up connection, make sure that the GSM parameters have been configured
as described in Chapter 5.4.2.
1 Start the New Connection Wizard and follow the procedure in chap. 5.1.4––––

In the Select a Device dialog, select the analog or GSM modem
In the Connection Name dialog, enter e.g. Fieldgate GSM Connection
In the Number to Connect dialog, enter the phone number of the Fieldgate
All other settings are identical

2 In the Network Connections dialog (Start > Settings > Network Connections), rightclick on the new connection, e.g. Fieldgate Analog Connection and select Properties.
The Properties dialog opens:
3 Select the modem used with the connection, then the Networking tab– Now select Internet Protocol (TCP/IP) and press Properties
4 In the Properties dialog that now appears press the Advanced... button, the dialog
Advanced Properties opens at the General tab– Deactivate the "Use default gateway on remote network" option, press OK– Close all dialogs with OK.

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5.4.4

Connect point-to-point to Fieldgate

The connection is made as follows, for more details see chap. 5.1.5, Step 3 onwards:
1 In the Network Connections dialog, double-click on e.g. Fieldgate GSM Connection or
click on the icon on your desktop, the Connect dialog appears:– Click the Dial button to make the connection– If "GPRS Dial In Permanently" has been selected, the first dial-in attempt cuts the existing
GPRS connection and the Fieldgate idles for 5 minutes. In this period a second attempt todial in must be made, otherwise the Fieldgate will connect again to the GPRS.
2 Open your Internet Browser, enter the default Fieldgate address http://192.168.254.1 thenpress Enter.
3 The Connect to dialog appears:– Enter the User Name: super (if not changed during set-up)– Enter the Password: super (if not changed during set-up)– Press OK to register the entries and open the Fieldgate Web Server
4 The Fieldgate entry page appears in the browser.
– You are registered with the rights associated with your user name.

5.4.5

Connect via GPRS to Fieldgate

In order to connect your Internet Browser to the Fieldgate via GPRS, the provider must assign it apublic IP address.
1 Open your Internet Browser, enter the Fieldgate domain name: http://<hostname> or<IP address> then press Enter.
2 The Connect to dialog appears:– Enter the User Name: super (if not changed during set-up)– Enter the Password: super (if not changed during set-up)– Press OK to register the entries and open the Fieldgate Web Server
3 The Fieldgate entry page appears in the browser.
– You are registered with the rights associated with your user name.

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5.5

Miscellaneous server settings

The Network menu contains two additional server setups that can be configured as required.

5.5.1

Time Server Setup

Fieldgate can automatically synchronise its time on every new start with the aid of a time server.
An Internet connection or a time server in the local network is required for this. Endress+Hauser
has its own time server, IP address= 62.154.220.81, which we recommend that you use. If you
have any questions, please contact your network administrator.
Procedure

1 If not already active, press Switch to Administrator Mode => Settings => Network– Scroll down to reveal the Time Server Setup page.
– Enter your settings and confirm with Send

2 A manual time setting can be entered as follows:– If Fieldgate is scanning, switch it off temporarily as described in Chapter 6.3.4– Set Protocol to the option "manual"– Enter the time stamp in the field provided, see also the table below– Confirm the setting with Send
Time server setup

47

Parameter

Description

Time ServerEnter the IP address of the time server here.

ProtocolSet the protocol used by the time server here:– manual: Manual time setting.... timing is restarted with settings entered in "manualTimestamp"
The time server operator can tell you the protocol the server uses.

Periodic Fetch

Enter the time interval after which the internal clock is to be resynchronised with thetime server• Note: every synchronization causes a data transfer of several kBytes which is debitedfrom your SIM card or GPRS account.

Time Zone Setting ...

If appropriate, enter the time zone for which the http service is valid– Enter the English name of the city the Windows Time Zone list nearest your location– The list is opened by Settings => Control Panel => Time and Date => Time Zone

Time Offset

If appropriate, enter an offset from UTC time here

Date/Time format

Select the date and time format to be used in the Web pages from the drop-down menu

Manual Timestamp

If no time server is available in the LAN (Protocol = manual), set the time manually here.
– Format: dd.mm.yyyy hh:mi:ss– If the Fieldgate is switched off, the manually set time is lost.

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5.5.2

Miscellaneous Server Setup

This setup is required if Fieldgate accesses Internet via a proxy server.
Procedure

1 If not already active, press Switch to Administrator Mode => Settings => Network– Scroll down to reveal the Miscellaneous Server Setup page.
– Enter your settings and confirm with Send.

Miscellaneous server setup

Parameter

Description

Proxy ServerEnter IP address of proxy serverPort Number proxy ServerEnter port number of proxy server (8080 is standard = http:\\)Proxy Server Username

If the proxy server demands authentification, enter the user name here

Proxy Server Password

If the proxy server demands authentification, enter the password here

Port Number Web ServerEnter port number of Fieldgate’s embedded web server (80 is standard)

Port Number Pass-through
HART

Enter the port number via which you can configure the connected devices per Telnet.
– The default value = 3222 should be kept unless this is blocked by the firewall.

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5.6

Message Settings

The Message page allows you to configure e-mails, messages for the Field Information Server and
SMSs to be sent on an event or alarm.

5.6.1

Common Message Settings

1 If not already active, press Switch to Administrator Mode => Settings => Message– Scroll down to reveal the Common Message Settings page.
– Enter your settings and confirm with Send.

Common Message Settings

49

Parameter

Description

Periodic Measurement
Messages

Select period for sending measurement messages from drop down menu.

Remind pre-Boot Limit
AlarmsCheck this box to stop the Fieldgate sending measurement mails when it is restarted after
being powered down.

Message assigned IP
Address

Check this box to send the assigned IP address of the DHCP server as a information to thealarm receiver.

Additional Text in Limit
Messages

Optional text that is sent with a limit message.

Data Logging Email on(Visible only when DAT
module installed in Fieldgate)

Check the box to send an e-mail when:– Periodic measurement mail.
– Log buffer full.
– Device event.

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5.6.2

Mail Setup

Configure the "Mail Setup" settings in order to send emails.
NOTE!
• Fieldgate only supports the "Simple Mail Transfer Protocol" (SMTP) to send emails.
• The method SMTPS for secure communication in e-mail transport via SMTP over SSL/TLS is
not supported by Fieldgate.
• Please consider when selecting the e-mail provider that the SMTP protocol is supported.
Encryption /authentication via SMTPS (SSL/TLS) is not supported by Fieldgate.
Procedure

1 If not already active, press Switch to Administrator Mode => Settings => Message– Scroll down to reveal the Mail Setup page.
– Enter your settings and confirm with Send.

Mail setup

Parameter

Description

SMTP Gateway

Enter the IP address or URL of your e-mail server here:– Note: if no SMTP server is entered, Fieldgate will try to send the e-mail directly to theserver used by the receiver. In this case, the e-mails are mostly classified as spam.

SMTP User Name

If authentication is required for the specified SMTP Gateway, enter the user name here:– Leave blank if no authentication is requested or no SMTP Gateway is used.

SMTP Password

If authentication is required for the specified SMTP Gateway, enter the password here:– Leave blank if no authentication is requested or no SMTP Gateway is used.

Sender AddressEnter the sender address of the Fieldgate here, e.g. fieldgate@company.co.uk:– With some providers, the e-mail address of the account holder must be specified as thesender address. No mails will be accepted from other sender addresses.
– Where the sender address is freely selectable, choose a serious address to avoid trouble
with spam filters.

Address Service Alarm
Mails

Enter the recipient of the service alarm mails here, e.g. name@company.co.uk.

Address Limit Alarm Mails

Enter the recipient of the limit alarm mails here, e.g. name@company.co.uk:– Alarm notifications are sent in accordance with the settings made in the "Message on
Limit" column of the device details page, see chap. 6.4.

Address Measurement
Mails

Enter the recipient of the measurement mails here, e.g. name@company.co.uk:– Measurement notifications are sent in accordance with the settings of the parameters
below.

Periodic Measurement
Mails

Select period for sending mails from dropdown menu.

Format Measurement Mails Select format for sending mails from dropdown menu:– XML is required if the e-mails are to evaluated by the Fieldgate Data Access software
and/or SupplyCare.

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5.6.3

Field Information Server (FIS) Setup

Use the Field Information Server (FIS) to send messages via hypertext transfer protocol secure(https).
The following information can be exchanged between the FIS and Fieldgate:• Periodic Measured Value Transmission
at the transmission intervals set in Periodic Measurement Messages, see chap. 5.6.1.
• Device Configuration
Fieldgate sends its configuration to the FIS. If required, FIS can send back a new configuration.
• Time of Day
is synchronized every time Fieldgate establishes contact with the FIS. The time zone can be set
in Time Server Setup, see chap. 5.5.1.
• Firmware Update
If required, the FIS can start a Fieldgate firmware update.
Procedure

1 If not already active, press Switch to Administrator Mode => Settings => Message– Scroll down to reveal the Mail Setup page.
– Enter your settings and confirm with Send.

Field Information Server(FIS) Setup

Parameter

Description

Enable FIS

Check this box to activate the FIS functionality of the Fieldgate.

FIS URLEnter the IP address or the URL of the FIS.

FIS Phonenumber

The field appears only for the GSM version of the Fieldgate:– Enter the telephone number of the FIS.
– If the Fieldgate is contacted via this number, it immediately generates a measured
value message for the FIS. The call is not answered.

Send Alarm Messages to FIS Check this box to send alarm messages to the FIS:
– Note: the FIS can forward alarm messages to other groups of receivers. Contact yourFIS administrator to set them up.
Send Limit Messages to FIS Check this box to send limit messages to the FIS:
– Note: the FIS can forward alarm messages to other groups of receivers. Contact yourFIS administrator to set them up.

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5.6.4

SMS Setup

The Fieldgate with GSM modem is also able to send SMS mails on events or alarms.
Procedure

1 If not already active, press Switch to Administrator Mode => Settings => Message– Scroll down the menu to reveal the SMS Setup page.
– Enter your settings and confirm with Send.

SMS setup

Parameter

Description

Enable SMS send

Check the box to enable the SMS function.

SMS Phonenumber 1

Enter the phone number of a first person to be contacted:– International telephone number are to be entered as e.g. +33 ........

SMS Phonenumber 2

Enter the phone number of a second person to be contacted:– International telephone number are to be entered as e.g. +33 ........

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6

Configuring the Fieldgate

This chapter describes the user interface of the Fieldgate Web server as well as the setting up ofranges, alarms etc. within it.
NOTE!
You cannot change device parameters with the Fieldgate Web Server. This requires the help of aconfiguration tool, e.g. FieldCare, that uses Fieldgate as a pass-through interface

6.1

Logging on

Once the IP address or domain name has been entered in your web browser and the connection
made, you are prompted to enter a user name and the password.
NOTE!
• All Fieldgate FXA320 passwords are case sensitive and are limited to 8 characters without
spacesDefault user roles andpasswords

Table 6-1 lists the user roles with passwords that are currently available in the Fieldgate. Security
Setup, chap. 6.3.2, provides more information on setting up passwords etc.
Role

Default
user nameDefault
password

RightsAdministrator

super

super

Can access Fieldgate in both User and Administrator Mode:• Can configure network settings• Can set all passwords and user IDs• Can change visualisation page settings• Can set events, alarms, e-mail and time parameters• Can set special page options• Can reset Fieldgate to factory settings

User

eh

eh

Can access Fieldgate in User Mode only:• Can change user password• Can view settings, information, devices etc.

Table 6-1: Fieldgate user roles and rights

NOTE!
• To avoid unauthorized access to the Fieldgate, we recommend that the user names and passwords
are changed during commissioning.

6.1.1

Disconnecting

To exit the web browser, simply close the internet browser.

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6.2

User interface

Once logged on, depending upon the devices connected, a display such the following might appear
in the web browser. If you are connecting up for the first time, it is also possible that only the
Navigation bar appears, see chap. 6.2.2, because the Fieldgate still needs to be set up.

Approx. 1 second update time is required for every measured value in the overview. For a large
network, this means that the build up of the overview can be slow.
The user interface consists of the following elements:• Menu bar (belongs to the web browser installed)• Navigation bar• Settings pages

6.2.1

Menu bar

Example of how the menu bar is displayed in MS Internet Explorer

The IP address of the Fieldgate is entered in the address field of the Internet web browser.
NOTE!
• The menu bar contains the standard functions of the installed web browser. More detailed
information on the individual menus is provided in the documentation on the web browser.
• It is possible that additional or modified menu bars appear when Fieldgate is operating withplug-ins from other applications.

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6.2.2

Navigation bar

The navigation bar offers the following functions in User or Administrator mode.
In User Mode:

Function

Description

AutoRefresh

Automatically updates the display every 120 sec by default• Click on AutoRefresh to activate function– The default value can be changed in the Address line of
the Internet explorer: scan&refresh = xxx (s)• Click on AutoRefresh OFF to deactivate function

RefreshClick to manually update the current display

Endress+Hauser

Click to open the Endress+Hauser website

Overview

Displays the values you have selected for monitoring andvisualisation

Switch to Administrator
Mode

Switches the navigation to Administrator Mode
• You must enter user name and password if did not log onwith administrator rights

Settings

Displays information on Fieldgate location and hardware• Location: shows Fieldgate location information• User: allows you to change your password• Input: allows the device web settings to be viewed• Info: displays various Fieldgate logs
Table 6-2: Functions available in User mode

In Administrator Mode:

Function

Description

AutoRefresh

No function in Administrative Mode

RefreshClick to manually update the current display

Endress+Hauser

Click to open the Endress+Hauser website

Overview

Displays the values you have selected for monitoring andvisualisation

Switch to User Mode

Switches the navigation to User Mode:

Settings

Displays information on Fieldgate location and hardware• Location: shows Fieldgate location information• User: allows you to configure user access rights• Network: allows network access to be configured• Mail: allows e-mails to be configured• Scan: allows scanning of devices to be configured• Input: allows the device web settings to be configured• Info: displays various Fieldgate logs

Table 6-3: Functions available in Administrator Mode

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6.2.3

Settings pages

Depending upon whether User or Administrator Mode is selected, clicking on Settings reveals the
Fieldgate information or configuration pages. A change from one view to another is made by clicking
on:
Switch to Administrator Mode/Switch to User Mode
as appropriate and when prompted, by entering the corresponding password, see chap. 6.1.
User ModeIn User Mode, Settings provides read-only views of the Fieldgate location, input settings andinformation logs, which are displayed by pressing the appropriate menu. The Password menu
allows you to change your user password, see chap. 6.3.2.

Administrator Mode

In Administrator Mode, Settings allows you to change the configuration of the Fieldgate and toview various information logs. A full description of the various functions are to be found in thefollowing sections.

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6.3

Settings menu

Settings contains various menus that can be used to set up the Fieldgate Web server.

6.3.1

Fieldgate location

Fieldgate location provides you with the option of entering additional information on the locationand characteristics of the Fieldgate. These data are entered in the Administrator Mode but have noeffect on the functionality of the Fieldgate.
1 If not already selected, press Switch to Administrator Mode and log in as administrator.
2 Press Settings (=> Location), the Fieldgate location screens appear:

3 Enter the parameters required – their significance is described in Table 6-4.
4 Press Send to download the parameters to the Fieldgate.
Fieldgate location
parameters

Parameter

Description

Fieldgate
Identification

Enter the name of the Fieldgate (e.g. FXA320-...): This is also displayed on the overview page, inthe header of your browser, in the XML file and the header of the e-mail.
Note!
The following characters are permitted for the Fieldgate identification (= name of Fieldgate).
– Letters "a " ... "z " and "A " ... "Z " (without taking case into account)– Numbers "0 " ... "9 "– Special characters e.g ". " (= period) and "– " (= minus), but not as the first characterAll other characters are not permitted. These include German umlauts, symbols such as "&" etc.

Fieldgate Location

Enter any additional information on the location of the Fieldgate here. These data have no effecton the functionality and solely serve to provide additional information.

Send

Press to register your changes in the Fieldgate.

Reset

Press to discard any changes made since the previous send.

Table 6-4: Fieldgate location parameters

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6.3.2

User

Access rights to the Fieldgate are managed with the User function. As the administrator, you cancreate and manage up to five user accounts here.
NOTE!
• To avoid unauthorised access to the Fieldgate setup parameters, the default passwords should
always be changed from the default settings!
Procedure

1 If not already selected, press Switch to Administrator Mode and log in as administrator.
2 Press Settings => User: the User setup dialog appears:

3 Enter the parameters you require – their significance is described in the table below:
4 Press Send to download the user parameters to the Fieldgate.
User Setup parameters

Parameter

Description

UsernameEnter a user name
– max. 8 characters, no umlauts, no special characters

Password

Enter a password for user name
– max. 8 characters, no umlauts, no special characters

Allow Fieldgate
Administration

Check if the user is allowed change the Fieldgate configuration– Deactivate if the user is allowed to view parameters only

Send

Press to register your changes in the Fieldgate.

Reset

Press to discard any changes made since the previous send.

Table 6-5: Significance of User Setup parameters

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6.3.3
Network Setup

Network and Messages

Network and Messages allow you to set up the communication parameters of your Fieldgate as
described in the following sections:• Chapter 5.2: Fieldgate with Ethernet• Chapter 5.3: Fieldgate with analog modem• Chapter 5.4: Fieldgate with GSM modem• Chapter 5.5: Miscellaneous communication settings• Chapter 5.6: Mail settings

The functions offered are tailored to the Fieldgate version. Table 6-6 gives an overview together
with the exact location of the setup description:
Setup Function

Fieldgate/Ethernet

Ethernetx

Fieldgate/Analog

Fieldgate/GSM

Chapter
5.2, 5.2.1, 5.2.2

Modem

x

Dialup

x

GSM
GRPS

5.3, 5.3.1, 5.3.2
x

5.3, 5.3.1, 5.3.2

x

5.4, 5.4.1, 5.4.2

x

5.4, 5.4.1, 5.4.2

Time Server

x

x

x

5.5, 5.5.1

Dynamic DNS

x

x

x

5.4.2

Miscellaneous
Server

x

x

x

5.5.2

Messagex

x

SMS
Message Text

x

x

x

5.6.1

x

5.6.2

x

5.6.3

Table 6-6: Setup pages as a function of Fieldgate communication interface

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6.3.4

Scan

Scan sets up the conditions for starting a scan of the devices connected to the Fieldgate.
Device Scan Control

1 If not already selected, press Switch to Administrator Mode and log in as administrator.
2 Press Settings => Scan: the Scan Control, Device Scan Control dialog appears– Scroll down to the Device Scan Control parameters

3 Enter the parameters you require – their significance is described in the table below:– Press Send to download the user parameters to the Fieldgate.
Parameter

Description

Device Scan Cycle Time Set a scan time from "continuous" to "1 day" from the drop-down menu
– Settings other then "continuous" are required only by battery or solar powered
Fieldgates– Use e-mail/log cycle if a scan is to be made on e-mail or logging events only

Data Logging

Device Power Up Time

Set a value determined by the slowest device between 2 s and 5 min, default 20 s, fromthe drop-down menu, after which a scan a stable measured value can be scanned

Power Down ...

Check this box if the relay is used to switch off the power to the devices between scans– If the box is not checked, the relay acts as an alarm relay for the Fieldgate FXA320

4 If your Fieldgate has a DAT module installed, scroll down to the Data Logging dialog

5 Enter the parameters you require – their significance is described in the table below:– Press Send to download the user parameters to the Fieldgate.
Parameter

Description

Data Logging Cycle
Time

Sets the cycle time for storage of data to the history log (DAT module)– None: no DAT present– Use Scan Cycle: data saved on every scan
– 1h to 7 d: data saved after elapse of selected time interval– each hour/00:00 etc: data saved at specified time(s)Log Events

Check the box to save data on a Fieldgate event - a scan is made prior to saving

NOTE!
• Fieldgate can log only a limited number of records, see chap. 8.2.

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6.3.5

Input

Input allows you to configure the overview page, i.e. to:• select the measured values to be displayed from the connected devices• set warning and alarm limits on the displayed values• scale and assign engineering units to connected 4-20 mA devices• where appropriate, scale and assign engineering units to connected binary inputs• assign explanatory text to connected binary devices• set up the e-mail response to sensor errors
1 If not already selected, press Switch to Administrator Mode and log in as administrator.
2 Press Settings, then Input: the FXA320 Inputs and Internal Sensors dialog appears

3 The various functions are described in Chapter 6.4, Overview

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6.3.6

SpecialSpecial opens a series of dialogues that relate to service issues.
Get Configuration File

The Get Configuration File dialog allows a configuration file to be downloaded from the Fieldgate.
1 If not already selected, press Switch to Administrator Mode and log in as administrator.
2 Press Settings and then Special: the Get Configuration File dialog appears:

3 Select the desired file by clicking on the box
4 After a click on Send the corresponding configuration file is downloaded.
A direct download can be using a browser via the following addresses:• <IP Address Fieldgate>/config.320 bzw.
• <IP Address Fieldgate>/config.520
A direct download always contains both user and sensor settings.

Restore Configuration

Parameter

Description

Export User Settings

Click on the check box to download all configuration data that concern the Fieldgate andhave been set in the Settings menu

Export Sensor Settings

Click on the check box to download all configuration data that are to be found in the
Detail view of a senosr, e.g. alarm limits, tag names, linearization table

The Restore Configuration dialog allows a configuration file to be reloaded into the Fieldgate.

1 Press Browse and search for the configuration file, .cgi (Name must start with "520")– If restore.cgi is enter red manually in the browser, the default page is uploaded(Overview Page with User Rights)
2 After a click on Send the corresponding configuration file is uploaded.
Other functions

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Scrolling down the reveals the following additional dialogs:
DialogDescription

Miscellaneous Settings

Actives/Deactivates the hardware lock, see chap. 6.5

Firmware update

Downloads the latest firmware to the Fieldgate via Internet, see chap. 9.4

Clear Log Information

Click the box and press Send to reset the selected log

System Restart

Click the box and press Send to restart the Fieldgate– all pending parameter changes are written to the Fieldgate, which is then restarted62

6 Configuring the Fieldgate

Fieldgate FXA320

6.3.7

Info

Info allows you to view the Hardware Configuration and various logs provided by the Fieldgate. A
full description is to be found in chap. 7.3.4– Modem Log: records all transactions with the modem– System Log: records all Fieldgate events, e.g. e-mails sent, time fetched, sensor data changed– Error Log: records all device errors
The logs can be cleared by clicking the appropriate box in the Clear Log Information dialog andpressing Send, see chap. 6.3.6, Special.

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6 Configuring the Fieldgate

6.4

Overview

The Overview page is displayed after the user has logged into the Fieldgate or can be called byclicking on Overview in the navigation bar. It contains information on the devices connected to
the Fieldgate and can be configured according to user specifications in Administrator mode. The
configuration is made in various setup dialogs which are described in this chapter as follows:• Chapter 6.4.1: Opening the setup dialogues• Chapter 6.4.2: Analog input• Chapter 6.4.3: Binary input• Chapter 6.4.4: Description/Range/Limit/Alarm• Chapter 6.4.5; Sensor error
NOTE!
• You cannot change device parameters with the Fieldgate Web Server.
• Tags can be set for the digital and analog inputs in the appropriate setup and for Fieldgate"board temperature" and "5V supply" in a separate Tag Setup dialog.

6.4.1

Opening the setup dialogs

The setup dialogue can be opened by clicking on the device tag in the Overview page when in
Administrator mode or through the Settings menu as follows:
Procedure

1 If not already selected, press "Switch to Administrator Mode" and log in as administrator.
2 Press Settings, then Input: the FXA Inputs and Internal Sensors dialog appears:– Analog In 1 and Analog In 2 concern the 4...20 mA channels– Digital In 1 to Digital In 4 concern the binary input channels– Board Temperature and 5V supply concern Fieldgate internal sensors

3 Now click on the device tag you wish to configure, the Device Setup dialogue appears:

4 Now configure the devices as described in chap. 6.4.2 to chap. 6.4.5– Depending upon device type several setup dialogs as well as other information dialogs
may appear

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6.4.2

Analog input setup

Analog inputs can be assigned a tag, engineering units and a linearization table. The significance ofthe parameters is described in Table 6-7.

Analog input setup

Parameter

Description

Tag

Enter the Device Tag that is to appear in the overview page

Scaling UnitEnter the scaling units in plain text

Scaling Range

Enter the range end values in engineering units corresponding to the 4 mA and 20 mA signal

Units After
Linearization

Enter the engineering units in plain text to be used after linearization

Linearization Table Enter a linearization table with maximum 16 value pairs in the form xx.xx;yy.yy– The first and last values should correspond to the lower and upper range value– The X values must increase monotonically: if an X value occurs twice in the list, the second
X value in the list is ignored– The value pairs can be entered in any order. They are sorted by the Fieldgate after sending– The linearized output value is shown as a secondary value for the device in the Overview page.
Send

Press to register your changes in the Fieldgate.

Reset

Press to discard any changes made since the previous send.

Table 6-7: Analog input parameters

Fig. 6-1 shows an example for a linearization of a horizontal cylindrical tank, of diameter 1.6 m toa volume scaled to 0% to 100%. The nine linearization points are entered in the form xx.xx;yy.yy
as shown in the table, pressing Enter after every line.
Input volume %Linearization

100
1.6 m
80
Input level (m); Input volume (%)
0.00;0.00
0.20;7.32
0.40;19.67
0.60;34.59
0.80;50.65
1.00;66.67
1.20;81.43
1.40;93.50
1.60;100.00

60

40

20

0
0

0.2

0.4

0.6

0.8

1.0

1.2

1.4
1.6
Input level (m)Fig. 6-1: Example of linearization of a horizontal cylindrical tank

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6.4.3

Digital input setup

Digital inputs can be assigned a tag, be enabled in the overview window and be set up as a switch(default), pulse or frequency input. Pulse and frequency signal should be debounced to avoid
incorrect counts. The significance of the parameters is described in Table 6-8.

Digital input setup

Parameter

Description

Tag

Enter the Device Tag that is to appear in the overview page

EnabledCheck this box if this input is to appear on the overview page

Impulse Counter

Check this box if the input is to act as a pulse counter

Scaling UnitEnter the scaling unit code in plain text

Counts per UnitEnter the number of counts that correspond to 1 scaling unit
– Maximum resolution is 1/1000

Downcount

Check this box if the counter is to count downwards

Hold TimeTime at the start of the loop scan, in which any pulses are suppressed– Only enter a hold time if switching signals from relays have to be de-bounced

Restart with Start
Value on Send

Check this box then press Send to restart the counter– The count starts at 0 or the start value, depending upon configuration– The tick disappears after the counter has been restarted

Start ValueEnter the value in scaling units from which the downcount is started– Maximum value is 4294967296

Start Time

Read-only time stamp for start of count (with Send pressed)

Send

Press to register your changes in the Fieldgate.

Reset

Press to discard any changes made since the previous send.

Table 6-8: Digital input parameters

Pulse counter

Inputs 1 and 3 may be configured as 32-bit pulse counters with a maximum value of 4294967296,
a maximum resolution of 0.001and a maximum counting frequency of 12 kHz.
The counter automatically rolls over to zero for upwards counting when the maximum permissible
value, 4 294 967 296 is reached. On down count, it resets to the start value when zero is reached.
When the counter overflows, a sensor error is sent by mail and/or SMS according to the "Alarm
Mail on Sensor Error" function and the "Device Status" is set to "ERROR". The counter is then resetand starts again while the displayed value is reset to the specified start value. The "Device Status"
shows "ERROR" until the counter is re-initialised by pressing "Send". Multiple overruns are notreported. This factory setting cannot be deactivated.
NOTE!
• The current count value is periodically saved every 10 minutes in the non-volatile memory. If thesystem is restarted between two save periods, e.g. due to a power outage etc., totalized countvalues can be lost in this period.

Frequency input

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Inputs 2 and 4 may be configured as frequency inputs with a frequency range 4.7 Hz (±1%) to
12.5 kHz (±4%). Input frequencies below 4.7 Hz are taken as 0 Hz.

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6.4.4

Description/Range/Limit/Alarm

The Description/Range/Limit/Alarm allows setup of the analog and digital inputs. The significanceof the parameters is described in Tables 6-9 and 6-10.

Limit values

Four limit values can be configured in the Web server. Fieldgate tracks the status changes "LIMIT"- the measured value moves out of limit and "RESET" - the measured value moves back into limit.
Table 6-9 indicates when the status changes "LIMIT" and "RESET" occur. The Fieldgate can be
configured to send an e-mail on either or both conditions.
to LL

to L

to OK

to H

from LL–RESETRESET*

LIMIT

to HH
LIMIT

from L

LIMIT

–

RESET

LIMIT

LIMIT

from OK

LIMIT

LIMIT

–

LIMIT

LIMIT

from H

LIMIT

LIMIT

RESET

–

LIMIT

from HH

LIMIT

LIMIT

RESET*RESET–*RESET made only if H/L not used or change to OK occurs within 1 cycle

Table 6-9: Alarm status table for e-mail messaging

Hysteresis

The hysteresis function allows a band to be placed below the HI or HI HI limit or above the LO or
LO LO limit which delays the status change to RESET after a a limit has been violated. This is used
to stop the limits from triggering for example, when the surface of the liquid in the tank is turbulent.
Fig. 6-2 shows the effect for a hysteresis of 5% on a HI limit of 80% and a low limit of 15%

Level %
HI limit 80
75

Hysteresis

20
LO limit 15

Hysteresist

Alarm status
HI alarm “1”HI alarm “0”LO alarm “1”

limit
reset

limit
reset

LO alarm “0”tFig. 6-2: Example of level limits and hysteresis

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Overview setup
parameters

6 Configuring the Fieldgate

Parameter

Description

Show in Overview

Check the PV box to show the value in the overview.

Description

2x 20 characters for user description of measured value.

CurrentValue

Read only parameter showing current measured value with date and time.

Limit Status

Read only parameter showing the limit status with date and time:– OK: device is operating correctly.
– HH, H, L, LL: value has exceeded or dropped below associated limit value.
Note: The limit status applies to the limit values set in the web server. It has nothing to do withany limits set within the device itself.

min. Value
max. Value

Sets min. and max. range values in the web server.

Limit settings

Sets four limits in the web server for the parameter concerned:– HH: High high limit, an alarm is set when measured value moves above the high high limit.
– H: High limit, an alarm is set when the measured value moves above the high limit.
– L: Low alarm, an alarm is set when the measured value moves below the low limit.
– LL: Low low alarm, an alarm is set when the measured value moves below the low low limit.
The status is flagged in the Limit Status column. If no value is entered, the limit is disabled.

Hysteresis limit
Gradient limit

Sets a hysteresis band in percent of set range and a rate of change limit in absolute units:– The hysteresis is set below HH and H limits and above L and LL limits. When a measured value
violates a limit, an alarm is immediately set. When it returns to within limits, the alarm is reset
only when the value leaves the hysteresis band.
– An alarm is sent when the rate of change of the measured value (in engineering units) is greaterthan or equal to the set value.

Mail on ...

Check the box to send an e-mail:• LIMIT: alarm is sent when the limit is violated.
• RESET: alarm is sent when the value returns within limits, see table 6-9

Show Switch...

For digital inputs, sets value, below /above which the text selected from the drop-down menu isdisplayed:– Switch level: enter limit level, e.g. 0, 1.
– Switch status: select associated text.

E-mail all Device
Parameters...

Check the box to send an e-mail with all device parameters, see chap. 5.6.1.

Send

Press to register your changes in the Fieldgate.

Reset

Press to discard any changes made since the previous send.

Table 6-10: Device detail parameters for overview

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6.4.5

Sensor error

A sensor error occurs when the output signal generated by the measuring device lies outside thenormal operating range of 4 mA to 20 mA for analog inputs or –3V to +5 V/15V to +30V for binary
inputs. The Web server responds to this condition by displaying ERROR or WARNING as status. An
e-mail is sent only when the device is in ERROR condition and the Alarm Mail box in the Sensor
Error dialog has been checked, see Table 6-11.
Output signal≤3.6 mA or ≥21 mA (NAMUR limits)

Device StatusERROR

WARNING

Alarm e-mail sent if box checkedNo e-mail sent

Response

3.6 mA to 3.8 mA/21.5 mA to 21 mA

Table 6-11: Behaviour of analog device status and limit status for measured values outside range limits

The sensor error setup dialog for both analog and digital inputs is shown below. The significance ofthe parameters is described in Table 6-12.

Sensor error setup

Parameter

Description

Alarm mail/SMS on Click to activate corresponding e-mail or SMS:
sensor error– For sensor errors, see Table 6-11 for further explanation.
Send

Press to register your changes in the Fieldgate.

Reset

Press to discard any changes made since the previous send.

Table 6-12: Sensor error parameters

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6 Configuring the Fieldgate

6.5

Hardware lock

After Fieldgate has been commissioned, a local hardware lock can be set that prevents any
modifications to Fieldgate settings via Internet, GSM or Modem.

6.5.1

Activating the hardware lockNOTE!
• You require local access to the Fieldgate to deactivate the lock!

Procedure

1 If not already selected, press "Switch to Administrator Mode" and log in as administrator.
2 Press Settings => Special, then scroll down to Miscellaneous Settings:

3 Check the box Enable Configuration Hardware Lock, then press Send
– The hardware lock is now enabled

6.5.2

Deactivating the hardware lock

NOTE!
• The service interface is not affected by the hardware lock and can always be used to access the
Fieldgate!
• The lock cannot be deactivated when the Fieldgate is booting - this causes a device reset.
The lock can be deactivated temporarily by pressing the reset button for 1 second, see chap. 9.2.
This allows access for five minutes, after which the lock is enabled again. Pressing the reset button
for 5 seconds enables the lock immediately.
The lock can be deactivated permanently by first temporarily unlocking it, then disabling it byunchecking the Enable Configuration Hardware Lock box and pressing Send. Alternatively thiscan be done via the Service Interface.

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Fieldgate FXA320

Viewing Information (User Mode)

The information provided by the devices and Fieldgate is viewed in User Mode.

7.1
Procedure

Logging on

1 Enter the Fieldgate IP address or domain name in your web browser– After connection has been made, you will be asked to log on

2 Enter your user name and the password
3 Fieldgate opens in User Mode and displays the Overview page

4 You can now view the information you require by pressing the appropriate menu. Details are to
be found in the chapters that follow.

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7 Viewing Information (User Mode)

7.2

Overview

7.2.1

Device overview

Press Overview to view the measured values, device status and limit status of the variables you
selected in the setup pages. The parameters are explained in Table 7-1 below.

Device overview

Parameter

Description

Tag

Tag read from analog/digital input setup page
• Press the Tag to view the setup and device details

Description

Description read from setup page

Current Value

Current measured value together with time stamp of scan, if the time is set

StatusCurrent device or limit status together with time stamp of last status change– OK: device is operating correctly– WARNING: device is operating out of range– ERROR: device is operating out of range limits (Namur)– HH: High High limit violation– H: High limit violation– L: Low limit violation– LL: Low Low limit violation

Min Value/
Max Value

Range values read from setup pages

Table 7-1: Parameters in Overview of Selected Devices view page

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7 Viewing Information (User Mode)

7.2.2

Fieldgate FXA320

Setup details

Setup details are accessed by pressing the Tag in the device overview. Exactly which details arepresented depends upon the device type.
Overview setup

This dialog shows the current setup of the overview page. See table 6-10, chap. 6.4.4 for details of
the parameters.

Analog input setup

This dialog shows the settings for the selected device. See table 6-7, chap. 6.4.2 for details of theparameters.

Digital input setup

This dialog shows the settings for the selected device. See table 6-8, chap. 6.4.3 for details of theparameters.

Sensor error setup

This dialog shows the settings for error e-mails. See table 6-12, chap. 6.4.5 for details of theparameters.

Tag setupThis dialog shows the tag set for the selected Fieldgate internal sensor.

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7 Viewing Information (User Mode)

7.2.3

Device details

Device details are accessed by pressing the Tag in the device overview. They are available only foranalog devices
Dynamic data/status

This dialog shows the dynamic data and status read from a device. Table 7-2 describes theparameters.

Parameter

Description

PV - Loop Current

4 - 20 mA current value set for device

PV - % of Range

Measured value as a percentage of the measuring range set in device

StatusSimple device status according to HART specification plus 2 bytes (hex) information– Error: "ERROR", Warning: "WARN", Normal function: "OK"– 2 bytes hex status code plus plain text, e.g.: 0x00 0x08 – Device Status: Loop Current Fixed

Table 7-2: Dynamic parameters and status

XML data

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Press XML Data in the footer of the line to generate an XML file of all the data on the page, seechap. 8.2.

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7.3

Fieldgate FXA320

Settings

Press Settings to open the menus that allow viewing of general Fieldgate parameters

7.3.1

Location

Press Location to view the Fieldgate location page. The significance of the parameters is
described in table 6-4in chap. 6.3.1.

7.3.2

Password

Press Password to change your password. Table 7-3 explains the significance of the parameters

Change password

Parameter

Description

User NameEnter your user name, max. 8 characters

Password

Enter your current password, max. 8 characters

New Password

Enter your new password here, max. 8 characters

Retype New
Password

Enter your new password again to confirm the change.

Send

Press to register your changes in the Fieldgate.

Reset

Press to discard any changes made since the previous send.

Table 7-3: Significance of change password parameters

7.3.3

Input

Press Input to view the devices connected to the Fieldgate. Press the Tag to view the setup anddevice details. A typical dialog is shown below, more details are to be found in chap. 6.4 andchap. 7.2.

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7 Viewing Information (User Mode)

7.3.4

Info

Press Info to show the hardware configuration of the Fieldgate as well as the various logs provided
by the Web server. Depending upon Fieldgate version, various logs can be viewed.
• Modem Log: records all transactions with the modem• System Log: records all Fieldgate events, e.g. e-mails sent, time fetched, sensor data changed• Error Log: records all device errors
Hardware configuration

Hardware configuration contains static and dynamic information about the Fieldgate. Table 7-4
explains the significance of the most important parameters.

Parameter

Description

GeneralFieldgate order code

Hardware Version

Fieldgate hardware version number

Firmware Version

Fieldgate firmware version number

OS Version

Version of the operating system used.

Software Checksum

Software checksum is used during a firmware download to check whether the transmission
has been made without error.

Serial No.

Fieldgate serial number

IMEI number (GSM)

International Mobile station Equipment Identity - identifies Fieldgate

Total Uptime

System run time since the installation and commissioning

Current Uptime

System run time since the last restart or power up

Reboot Counter

Number of reboots to date due to starting the Fieldgate

Available Memory

Memory in bytes still available in the Fieldgate

TCP Bytes Received

Number of bytes received by Fieldgate

TCP Bytes Sent

Number of bytes sent by the Fieldgate

Table 7-4: Parameters in hardware configuration page

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7 Viewing Information (User Mode)

System Log

Fieldgate FXA320

The system log displays all the activities since the last start, e.g. e-mail delivery, time fetch, alarms,
etc. Up to 25 lines are displayed. The log is deleted when the Fieldgate is switched off. Table 7-5
explains the significance of the parameters.

System log message

Meaningchanging config page '<page-name>' from <ip-addr>

A configuration page has been changed from the IP address
indicated. Possible <page-name>s:• loc: Fieldgate Location.
• user: User Setup.
• if: Network Setup.
• hart: HART Setup.
• special: Special.
• info: Information.

changing sensor data '<device-id>' from <ip-addr>

Field device data have been changed from the IP address
indicated.

email delivered to < 1st / 2nd > recipient < service alarm / An e-mail was sent to the corresponding receiving group.
limit alarm / measurement >: <subject>hardware-lock closed

The hardware lock has been closed (i.e. the configuration of
the Fieldgate and the connected field devices can now nolonger be remotely altered).

hardware-lock opened

The hardware lock has been opened.

service adapter connected
service adapter aborted
service adapter disconnected

Service adapter has been connected.
Connection via service adapter has been aborted.
Service adapter cable has been disconnected.

time fetched (<protocol>)• internal time <seconds>s ahead• internal time <seconds>s behindTime has been fetched from the Internet. The internal clock
has been adjusted accordingly.

time switching to <time zone>

Automatic adjustment of the time server to a different timezone. The parameter "Time Offset (related to UTC)" under"Settings" -> "Network" -> "Time Server Setup" wasautomtically adjusted by the time server as a result of achange in "Timezone Setting (valid for http time service)".

User '<user>' changed password from <ip-addr>

A user has changed his/her password from the IP address
indicated.

SMS send to xxxxxx

Short SMS message has been sent to telephone number xx.

DynDNS OK

Fieldgate could register with at DynDNS with its IP addressand can now be reached by its URL.

< Log> cleared from <ip-addr>

An Administrator has cleared a log at the IP address underter "Settings" -> "Special" -> "Clear Log Information".

DHCP stopped

The DHCP Client was stopped since no DHCP server
replied. In this case the IP address set manually under "Settings" -> "Network" -> "IP-Address" is used.

BOOTP failed - using manual entry

The BOOTP Client was stopped, because no server reacted.
In this case the IP address set manually under "Settings" ->"Network" -> "IP-Address" is used.

received new certificate for FIS communication

Fieldgate has received a certificate for the encrypted communication with the FIS.

FIS registration successful: <http Response Code>

Fieldgate has succesfully registered with the FIS.

received new configuration from FIS

A new Fieldgate configuration was received from the FIS.

FIS message "<subject>" send successfully:<http Response Code>

Limit or alarm message about <subject> successfullytransmitted to the FIS.

time updated from FIS request

Successful time synchronisation between Fieldgate and FIS.

Table 7-5: System log messages with meaning

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Error Log

7 Viewing Information (User Mode)

The Error Log records Fieldgate error messages, e.g. failed password change etc. Up to 25 lines are
displayed. The log is deleted when the Fieldgate is switched off. Table 7-6 explains the significanceof the messages.

Error log message

Meaningcannot deliver email to < 1st / 2nd > recipient <service
alarm / limit alarm / measurement>: SMTP open error<errorcode>
cannot deliver email to < 1st / 2nd > recipient <service
alarm / limit alarm / measurement>: SMTP send error<errorcode>
cannot deliver email to < 1st / 2nd > recipient < service
alarm / limit alarm / measurement >: SMTP close error<errorcode>

Alarm e-mail could not be sent. Error codes:• 1: Invalid SMTP parameter.
• 2: SMTP Server domain could not be resolved.
• 3: Network error - target server unreachable.
• 211: System status, or system help reply.
• 214: Help message.
• 220: <domain> Service ready.
• 221: <domain> Service closing transmission channel.
• 250: Requested mail action okay, completed.
• 251: User not local; will forward to <forward-path> .
• 354: Start mail input; end with <CRLF>.<CRLF>.
• 421: <domain> Service not available, closing
transmission channel.
• 450: Requested mail action not taken: mailbox
unavailable [E.g., mailbox busy].
• 451: Requested action aborted: local error in processing.
• 452: Requested action not taken: insufficient system
storage.
• 500: Syntax error, command unrecognized.
• 501: Syntax error in parameters or arguments.
• 502: Command not implemented.
• 503: Bad sequence of commands.
• 504: Command parameter not implemented.
• 550: Requested action not taken: mailbox unavailable[E.g., mailbox not found, no access].
• 551: User not local; please try <forward-path>.
• 552: Requested mail action aborted: exceeded storage
allocation.
• 553: Requested action not taken: mailbox name notallowed [E.g., mailbox syntax incorrect].
• 554: Transaction failed.

email ok for < 1st / 2nd > recipient <service alarm / limit This message appears only if one of the two messages above
alarm / measurement
has appeared, but the e-mail was successfully sent. The message cancels its predecessor.
DHCP: cannot get IP address

DHCP Server not answering. In this case the manualaddress under Settings -> Network -> IP-Address is used.

cannot set IP address

Ethernet: IP address could not be set.
Possible cause: invalid IP address structure (only the format
a.b.c.d (e.g. 192.168.22.33) is allowed).

cannot set netmask

ditto for the netmask (cannot be set by user!).

cannot add route to gateway

The gateway could not be accepted. Check the IP domain
settings, if necessary, restart Fieldgate.

DNS initialization failed

Ethernet: initialization of the DNS has failed.
This indicates incorrect DNS specifications.

Modem DNS initialization failed

DNS: initialisation of the DNS has failed.
This indicates incorrect DNS specifications.

no response from DNS server, used DNS Cache to resolve IP The DNS Server is not answering. The Fieldgate could
address ( <Domain> / <IP> )however resolve the domain via the integrated DNS cache.
The message appears when the DNS server has failed.
Check the DNS server.
cannot resolve Domain via DNS: <Domain>Endress+Hauser

The listed domain could not be resolved. Either this domain
does not exist or the DNS server has failed.

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Error log message

Meaningtime service: cannot access http time service

The time cannot be called up from the http server (webserver).
Check connection settings.

time service: cannot connect to server

The connection to the time server cannot be established.
Check server data specified.

time service: http server returned <errorcode>

The http time server has returned an error.

time service: ill time pattern received from server

The http time server has returned an invalid answer.
Select another server.

time service: illegal reply from sntp server

The sntp time server has returned an invalid answer.
Select another server.

time service: incompatible protocol version on server

The sntp time server returns an incompatible protocol
version.
Select another time protocol or another server.

time service: remote server not synchronized

The sntp time server is not synchronized.
Select another server.

time service not correctly configured

The sntp/time server has not been specified correctly.

time service: illegal reply from daytime server

A malfunction response when the time synchronization isrequested via the DAYTIME protocol.

time service: ok

Message appears when an earlier "time service" error nolonger exists.

User '<username>' password change failed from
<ipaddr>(<errfield>)

A user has attempted to change his/her password. This
attempt failed.
This can indicate an attack on the Fieldgate.

SMS queue full

The SMS queue is full. The error message is triggered when
SMSs are generated more quickly than they can be sent.

cannot send SMS to xxxx

An SMS could not be sent to telephone number xxxx.
This error message can occur when the Fieldgate does nothave a connection to the provider.

DynDns failed

The Fieldgate could not transmit its IP address to a dynamic
domain name server. This message can occur when there
are syntax errors in the Get DynDns URL entry, seechap. 8.5, or when the server malfunctions.

DynDns ok

IP address of Fieldgate successfully transmitted to DynDns.
The message appears only after a previous DynDns failure.

connection to FIS failed: cannot start encryption

Encryption could not be started (failed at partner). Fieldgate
certificate not recognised by partner.
– In Administrator Mode open -> Settings -> Message-> FIS Setup.
– Delete the FIS URL and press Send.
Fieldgate deletes the certificate.
– Reenter the FIS URL and press Send.
Fieldgate asks the FIS to send a new certificate.

cannot load certificate from FIS: <http response code>

Fieldgate received no FIS encryption certificate.
– If the FIS sends http response code: "403 Forbidden", it
has already sent a certificate to Fieldgate.
– Before a new certificate can be issued the old one must
be deleted by the FIS administrator.

FIS registration failed: <http Response Code>Registration with the FIS has failed

connection to FIS failed: no URL

Fieldgate has no IP Adresse or URL for the FIS.
– Check the FIS Setup.

connection to FIS failed:• illegal port number• illegal/unknown host• cannot create socket• no response from server• unknown error

Fieldgate cannot establish a http connection with the FIS.
This may be due to the following reasons:– Fieldgate is using an incorrrect FIS URL.
– The network settings are wrong.
– A firewall in the network is blockiing the connection.

FIS configuration import failed

Error on reception of a new Fieldgate configuration.

FIS error during FIS request: <http Response> "<subject>"Message was rejected by the FIS.
– Contact your FIS administrator.

message queue full. Deleted last message: "<subject>"

Fieldgate message buffer is full.
– The last message concerning <subject> is deleted so thata new message can be stored in the buffer.

Table 7-6: Error log messages

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Modem Log

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7 Viewing Information (User Mode)

The modem log can be used to check the correct function of the Fieldgate with GSM modem. Up
to 25 lines are displayed. The log is deleted when the Fieldgate is switched off. Table 7-7 explains
the significance of the parameters.

Modem log message

Connection

Meaning

dial in (Server)
carrier lost (Server)
hangup requested by command (Server)
hangup (Server)

Modem/GSM

Diagnosis messages for dial-in with Fieldgate.

dial in disabled!

Modem/GSM

Fieldgate was called (with maximum number ofrings) but dial-in is not allowed.

assigned IP: <ip-addr>
carrier lost
hangup requested by command
hangupconnect failed
hangup requested by SMS transmission
hangup caused by PPP

Modem/GSM

Diagnosis messages for dial-in with ISP.

assigned IP: <ip-addr>
GPRS Network: <gprs network>
GPRS-QOS: <QOS> connect failed
GPRS hangup requested by ring or carrier loss
GPRS hangup requested by command
GPRS hangup requested by SMS transmission
GPRS hangup caused by PPPGPRS hangup

GSM

Diagnosis messages for dial-in with GPRS.

initiating call back

Modem/GSM

Call-back to ISP started due to ringing.

No Signal!

GSM

The GSM module does not have any reception
signal.

Pin OkGSM

SIM Pin is OK.

User defined AT: <at-cmd>

Modem/GSM

User-defined AT commando output.

FAILED: timeout

Modem/GSM

Command at modem triggered a timeout.

FAILED: <modem-response>

Modem/GSM

Command at modem returned an unexpected
response.

OK: <modem-response>

Modem/GSM

Command at modem returned an expected
response.

GSM operator: <operator> signal = <signal
strength>

GSM

Output of current GSM operator and signal strength.
In order to ensure stable GSM operation the signal
strength should be > 15.

FAILED: no data call

GSM

Incoming call to Fieldgate without data connection=> vocal call.

selected GSM operator denied, GSM Engine
switched to automatic mode

GSM

Manually set GSM Provider is not valid for the SIM
card in use.

GSM
cannot connect to selected GSM operator
connected to: <Provider>or:cannot connect to selected GSM operator, GSM
Engine switched to automatic mode

The GSM Modem cannot connect to the manuallyentered provider. Possible reasons are a weak signal.
The Fieldgate has connected to an alternative
provider. In this case the GPRS connections aresuppressed..

Pin xxxx ist not correct-> ERROR

GSM

An attempt has been made to enter the PIN as xxxx,
which is presumably not the correct code.

Last retry to set a correct PIN

GSM

After the next incorrect attempt to enter the PIN,
the SIM card is locked .

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Modem log message

Connection

Meaning

no PIN is set -> please set PIN under Modem
Configuration

GSM

No pin number entered in GSM setup dialog, seechap. 5.4.2.

no SIM card in device

GSM

SIM card not inserted in device.

SIM card error -> <errorcode>

GSM

Problem in logging in the GSM modem.

SIM PUK required

GSM

The SIM card is locked and can only be unlocked byentering the PUK .

connecting to GPRS permanently /connecting to GPRS

GSM

A GPRS connection is being made.

GPRS Network: <APN>

GSM

Indicates APN with which the modem is connected.

GPRS-QOS: not set/use defaults

GSM

Quality of Service parameter not set, Fieldgate takes
standard parameter of SIM card.

incoming ring during connect (GPRS Client) /incoming ring during connect (Client)

GSM

Incoming call detected during current GPRS/ISP
connection.

GPRS hangup requested by incoming call

GSM

The current GPRS connection is interrupted for 5
minutes for an incoming call. To build up a data call,a second call must be made, see chap. 5.4.2.

Auto detection of available GSM bands

GSM

Indicates automatically available GSM bands.

<band>MHz ok

GSM

Indicates which GSM Band has been selected.

connection to test server failed or invalid test
server

GSM

Connection could not be made to test server. In thiscase the GPRS connection is made again. Possible
reasons: the GPRS connection has failed or theserver settings are invalid.

dial in to ISP <phone number> permanently /dial in to ISP <phone number>

GSM/Modem

ISP connection is being made.

daily dial-in time of <xy>min exceeded!

GSM/Modem

The max. daily dialing time of xy min via ISP wasexceeded. Next possible connection at midnight or
24 hours after message, depending upon settings.

daily traffic limit of <xy>kByte exceeded!

GSM

The max. daily traffic limit of xy Kbyte via GRS wasexceeded. Next possible connection at midnight or
24 hours after message, depending upon settings.

error during modem initialization

GSM/Modem

No modem could be found.

GSM Engine: <manufacturer>, <model>

GSM

Indicates which modem was found.

Table 7-7: Modem log messages

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7 Viewing Information (User Mode)

7.4

Miscellaneous Functions

7.4.1

Autorefresh

Autorefresh causes the page display to be updated every 120 seconds.
1 Click on AutoRefresh to activate updating.

2 Click on AutoRefresh OFF to deactivate updating.

7.4.2

RefreshPressing Refresh causes the page display to be updated and has the same function ad the Refresh
button in your Internet browser.
1 Click on "Refresh" to activate updating.

The Refresh function can also be used to automatically update the page display at set the timeintervals. For example, to refresh the page every 5 minutes (= 300 s) enter the following in yourbrowser: http://192.168.252.1/?refresh=300

7.4.3

Endress+Hauser

Press the Endress+Hauser to open the Endress+Hauser homepage (may differ from figure below).
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8 Advanced Functions

Fieldgate FXA320

88.1

Advanced Functions
XML data

The XML Data function allows the information on the complete Fieldgate configuration plus theparameters and configuration of the connected devices to be downloaded to your computer for use
in Office or other applications.

8.1.1

Generating the XML Data

1 Press XML.
– The parameters are downloaded into a separate page, from where they can be copiedand pasted.

2 Note the web address: this can then be accessed by your browser as a read only page (no values
can be changed) without prior login to the Fieldgate

8.1.2

Evaluating the XML data

The significance of the data elements can be taken from table 12-1 in chap. 12.2

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8 Advanced Functions

8.2

Historical data

When a 256KB DAT module is being used, Fieldgate has a data logging function for buffering
measured values and events. A prerequisite for its use is that the time and date are available to theFieldgate, either through the use of a time server or manual entry, see chap. 5.4.
The measured values of the connected sensors or the internal Fieldgate interfaces are saved in theform of data records in XML format. The logged data can be called up with by adding /history.xml?
to the IP address or sent as an e-mail.
User ID

By adding a user ID (ID=1 to ID=9) to the query, e.g. /history.xml?ID=2, an individual view ofthe historical data can be obtained. Fieldgate maintains pointers for each User ID indicating the time
when the last query was made. Only data records from this time onwards are presented.

Number of records

The number of historical records held by Fieldgate is dependent upon the device version.
• With digital input 70 data records per channel/interface• Without digital input 141 data records per channel/interface

8.2.1

Calling up the historical data

1 Open the historical data for the Fieldgate by typing in the following access address (URL):
http://<IP address or Domain Name>/history.xml
Example: http://www.fieldgate.de/history.xml or http://212.227.127.81/history.xml
2 The web page opens

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8.2.2

Interpreting the historical data

The data are in XML format – for a full description of the data elements, see table 12-1 inchap. 12.2. The log comprises a header identifying the Fieldgate, e.g.
- <fieldgate ser="470009010A0" tag="E+H Weather Station Brombach" type="history"><rev_xml>1.0</rev_xml><time>20060606-081946</time><timezone>120</timezone><ff_version>FXA320-dev-20060602-124025</ff_version><os_version>3.19</os_version><conf>FXA320-AG4AB</conf>
This is followed by the data for each device, comprising device identifier, timestamp and measured
value(s):- <device id="110f191fc3"><vtime>20060604-030026</vtime><vtz>120</vtz><vstslvl>0</vstslvl><v1>7.42</v1></device>

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8 Advanced Functions

8.3

Wireless Application Protocol (WAP) pages

All Fieldgate versions can deliver information to WAP-capable mobile phones. This is done in theform of specially adapted WML pages with a restricted functional scope. The WAP function can beused e.g. when:• Ethernet Fieldgate is connected to the Internet• Analog Fieldgate is dialled into an ISP and is therefore connected to the Internet• GSM Fieldgate is dialled into an ISP and is therefore connected to the Internet• GSM Fieldgate is in "Permanent Dial In" thanks to GPRS and has a public IP address• The IP address or domain must be known, if necessary by using DynDNS, see chap. 8.5

8.3.1

Connecting to the WAP homepage

Open the WAP homepage for the Fieldgate, use your mobile phone's WAP browser. The accessaddress (URL) is composed as follows:
http://<IP address or Domain Name>/index.wml
Example: http://www.fieldgate.de/index.wml or http://212.227.127.81/index.wml

8.3.2

WAP pages

The WAP pages comprise:• Overview• Device Details
Overview

Overview corresponds to the standard overview page, see chap. 7.1, and contains selected
measured values of the connected devices in the form
• TAG information.
• Measured value with unit

Device details

Clicking on the device tag opens the detailed view for the device showing• TAG information.
• Measured values with unit and time stamp.

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8.4
SupplyCare

SupplyCare

SupplyCare is a operating program for coordinating the flow of material and information along the
supply chain. It gives you complete transparency over inventory levels in tanks and silos, anytime,
anywhere and even at remote locations.
Based on the measuring and transmission technology installed on site, the current inventories arerecorded and transmitted to SupplyCare. With SupplyCare, you have a constant overview of all thecurrent inventories. Critical levels are clearly indicated and you can also receive active informationon these levels if required. Calculated prognosis gives additional security for replenishment
planning.
Further information on installing and operating SupplyCare can be found in Operating Instructions
BA050S/04/en (SupplyCare Hosting) and BA055S/04/en (SupplyCare Enterprise).

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8 Advanced Functions

8.5

Dynamic DNS server

When Fieldgate dials into a GSM or Analog network, it is assigned an IP address which changes on
every new connection. The dynamic Domain Name System (DNS) assigns a human-readable
computer host name, e.g. www.myfieldgate.ath.cx to Fieldgate, allowing it to report its current IP
address to the server.
The following procedure shows an example of how to open a dynamic DNS server account, how to
set it up and how to add the information to Fieldgate. The DNS server provider is www.dyndns.org.
Procedure

1 Enter the URL of your dynamic DNS server in your Internet browser, e.g. www.dyndns.org:

2 Press the Account button

3 Select the Create Account menu and fill out the required information:– Enter a <username>, <e-mail address> and <password>– Agree to the licence conditions– When complete, press the Create Account button at the bottom of the page
4 You will be sent details of your account by autoreply: (may be detected as "SPAM")– Confirm your account by clicking on the URL supplied in the e-mail– The site opens with the Account Confirmed message:

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5 Now login with your <username> and <password>– My Account gives an overview of My Services, Account Settings and Billing
6 Now press My Services– Click Add Host Services in the Host Level Services section– Click Add Dynamic DNS Host in the Add Host Services section

–
–
–
–

Enter a host name (e.g. fieldgatexxx) and select a domain extension (here ath.cx)
Enter the IP address of the Fieldgate
Press the Add Host button
The Hostname Created dialog appears to confirm the action

7 On completion you have something like the following:– <username>, e.g. "johnsmith"– <password>, e.g. "myfieldgate"– <hostname>, e.g. fieldgate365@ath.cx
8 Now create the DynDNS string for your Fieldgate (one line):– <username>:<password>@members.dyndns.org/nic/update?system=dyndns&hostname=<hostname>&myip=
for the example above:– johnsmith:myfieldgate@members.dyndns.org/nic/update?system=dyndns&hostname=fieldgate365.ath.cx&myip=
9 In the Network menu of your Fieldgate scroll down to the DynDNS Setup page and copy thestring into the Get DynDNS URL parameter– Press Send to download.
– The dynamic DNS server is now set up.

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9 Trouble-Shooting

9

Trouble-Shooting

9.1

Problems and remedies

Problem

Cause

Fieldgate cannot be reached via GPRS

Only Internal IP addresses 10.x, 172.x, Ask GSM/GPRS Provider to assign you
a public IP Address or select another
192.x assigned by the GSM/ GPRS
GSM Provider
provider (Check Info page)

RemedyFieldgate no longer on GPRS after it has Fieldgate is currently programmed inbeen dialed on the phone
this way

Enable "GPRS always online" whenevera call via phone is madeWhen Fieldgate receives an incoming
GSM Fieldgate: a phone call is
answered but the modem does not start call, it breaks off the GPRS connection
for 5 minutes. In this time a point-toto synchronize (silence)point connection can be made, seechap. 5.4.4

If the option "GPRS dial-inpermanently" has been selected,
Fieldgate automatically establishedconnection after 5 minutes.

Measurement emails are being sent
although the checkbox is not enabled

Delete all values for Limit Settings
where no e-mail should be sent

Fieldgate is programmed this way

Fieldgate receives no IP address from a Fieldgate is set to support the wrong
DHCP Server
protocol, e.g. BOOTP

Change the protocol setting

Changes made via the Service Interface As long as the Service Cable isconnected, configuration data cannot
are not in Fieldgate after the next
be stored to the EEPROM
power up

Ensure persistent storage by making a
System Restart via the Special menu,
see e.g. chap. 5.1.6

The password super/super or
eh/eh does not operate

Key-in the password correctly

Pay attention to upper and lower caseTime is registered twice in the CSV file In the country settings of Windows the Choose as time format HH:mm:ss in(i.e. 1616:54:32 not 16:54:32)
time format is set to hh:mm:ss
the Windows control panel
Find provider who, e.g. automaticallysends an SMS when an e-mail arrives.
(e.g. t-email.de, directbox.com, web.deetc.)

SMS cannot be sent by Fieldgate(Analog/Ethernet Version

It is not possible to send an SMS
directly from an analog or Ethernet
Fieldgate

Emails cannot be sent by Fieldgate

The email provider supports only the
Ensure that the email provider supports
SMTPS protocol for email transmission SMTP protocol without encryption(SSL/TLS)

Table 9-1: Trouble-shooting table for Fieldgate FXA320

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9.2

Reset

CH 1
6
CH 2
1 2 3

4 5

7

8

9

The device is reset with button (7) and LED (2). If the button is pressed and held during when the
Fieldgate is started up, the following functions are available in the time frame when the button isreleased:Time frame

1
0

2
5

3
10

4
15

5
20

6
t [s]

25

No.

Time frame Red LED

Function - release button

1

0 ... 5Flashes at approx. 5 Hz

The data of the internal EEPROM is first checked, the configuration
data is copied from the internal EEPROM to the DAT module2

5 ... 10Off

No function when released

3

10 ... 15

Flashes at approx. 2.5 Hz

Configuration is reset to the factory settings

4

15 ... 20

Off

No function when released

5

20 ... 25

Flashes at approx. 1.25 Hz Firmware and configuration is reset to the factory settings

6

25 ... ...

Off

No function when released

Table 9-1: Fieldgate reset function

The red LED flashes at approx. 10 Hz during initialization once the button has been released or a
restart has taken place without pressing the button. This takes approx. 10 s. It takes approx. 30 s if
a firmware update was carried out.

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9 Trouble-Shooting

9.3

Troubleshooting on no connection

1 Is the Link LED lit on the Fieldgate?
– Yes, proceed with point 2– No, check the cable or connection to Fieldgate and PC/Network
2 Is the Link LED of the PC network card lit?
– Yes, proceed with point 3– No, check the cable or connection to Fieldgate and PC/Network
3 Open the DOS prompt "Start => Run => cmd "4 Enter "ping 192.168.252.1". Do you get the answer 192.168.252.1 Bytes=32...
– Yes. The connection is OK.
Check your browser settings (If a proxy server is used try to bypass the
IP-address 192.168.252.1).
– No. There is no connection to the Fieldgate.

5 Check if Fieldgate’s IP and Subnet mask are in the same network as your PC:– No: Reconfigure the gateway address.

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9.4

Firmware update

NOTE!
• A firmware update is possible only with the guidance of your Endress+Hauser Service Center
Depending upon the circumstances, your Endress+Hauser Service Center may recommend:• a firmware update via Internet• reset to factory default parameters
as part of any remedial action. In Cases 1 and 2, you will be supplied with the appropriate Internet
addresses.
Procedure

1 If not already selected, press "Switch to Administrator Mode" and log in as administrator.
2 Press Settings => Special, then scroll down to Firmware Update– The Firmware Update dialog appears:

3 Select the parameters you require, see Table 9-1 below, then press Send to start the download.
4 The Fieldgate is rebooted after the firmware update.
Parameters

Parameter

Description

Download Address
Fieldgate Firmware

http address at which the firmware is stored– The address will be supplied to you by your Endress+Hauser service center

Download.... now

Check this box to download the firmware when Send is pressed

Restore to Factory
Defaults

Check this box if the Fieldgate default parameters are to be restored

Reset to Bootpage
FirmwareCheck this box only if you want the Fieldgate to be rebooted with the original firmware
supplied by the factory

Test connection to
Update Server

Click on the link to check the connection

Send

Press to register your changes in the Fieldgate.

Reset

Press to discard any changes made since the previous send.

Table 9-1: Firmware Update parameters

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10 Accessories

10 Accessories
10.1 Fieldgate FXA320
Product

Description

Protective housing

Protection class IP 66, equipped with integrated top-hat rail and closed with a 52010132
transparent cover that can also be lead sealed• Dimensions: 180 mm x 182 mm x 165 mm• Color: Light grey RAL 7035

Order CodeDAT module

For data logging function, configuration back-up and duplication of a defined 52013311
configuration in several Fieldgates

PC cable

Connection cable RS-232 to Service Interface cable

52013984

Telephone cable

RJ11 (analog plug, double sided, length: 5 m)

52014031

Triband antenna

Triband flat antenna for GSM communications

52018396

Quadband antenna

Dual band station antenna for GSM communications

71059393

Fieldgate Solutions

Special solutions including cabinet for inventory control

On request

10.2 Auxiliary units
Product

Description

Order CodePower supply units

Endress+Hauser

RMA422Multifunctional 1-2-channel top-hat rail device with intrinsically safe current
inputs and transmitter power supply, limit value monitoring, mathematics
functions and 1-2 analog outputs.
RNS 221

RNS221

Power supply unit for 2x two-wire sensors or transmitters in non-hazardous
areas.

RNS221N

Isolator with power supply for safely isolating 4...20 mA signal circuits

RMA421

Multifunctional 1-channel top-hat rail device with universal input,
transmitter power supply, limit value monitoring and analog output.

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11 Technical Data

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11 Technical Data
Table 11-1 provides you with the most important technical data - the full technical data is to befound in Technical Information TI025S/04/en.
Property

Attribute

Supply voltage:

AC version: 85...253 VAC, 50/60 Hz
DC version: 20...60 VDC or 20...30 VAC
Solar power: 10...30 VDC

Typical current consumption:

AC version: 4.9 VA ton 8 VA, depending upon version
DC version: 1.5 W to 4 W, depending upon version

Dimensions (W x H x D):

45 mm x 108 mm x 112 mm (1.8" x 4.25" x 4.4")

Mounting:

TS35 DIN carrier rail (EN 60715)

Weight (approx.):approx. 0.25 kg (approx 9 oz)

Protection class:II

Degree of protection:

IP 20
Mechanical degree of protection IK06 according to IEC 62262

Ambient temperature during
operation:

Individual mounting: -20°C... +60°C (-4°F...+140°F)
Row mounting: -20°C... +50°C (-4°F...+122°F)
Protective housing: -20°C... +40°C (-4°F...+104°F)

Ambient temperature for storage:-25°C... +85°C, preferably at +20°C (-13°F...+185°F, preferably at 68°F)

Climatic and mechanical application 3K3, in accordance with DIN EN 60721-3-3class:
3M2, in accordance with DIN EN 60721-3-3

Table 11-1: Overview Technical Data

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12 Appendix

12 Appendix
12.1 Commissioning Fieldgate Ethernet via Web browser
NOTE!
• The following procedure is for Windows XP: for other Windows operating systems, consult
your network administrator• You require administration rights for your computer• Only one Fieldgate in delivery status may be in the network (address conflicts!)
Before starting, the Fieldgate must either:• be installed in the network connected to a switch/hub with a straight cable or• be connected directly to the computer with a cross-link cable.

12.1.1 Change the IP address of your computer
Procedure

1 Right-click "Start => Settings => Control Panel => Network Connections".

2 Right-click "Local Area Connection => Properties"
Using the left mouse button, double-click "Internet Protocol (TCP/IP)" orclick once, then click "Properties".

3 Note the current settings, for later use, then:– Select Use following IP address– Enter e.g. 192.168.252.2 (in this example, an address 192.168.253.2 – 254 is valid)– Enter a subnet mask, e.g. 255.255.255.0– Click OK to confirm

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12.1.2 Connect to the Fieldgate
1 Start the web browser, e.g. Internet Explorer.
Now enter the default address of the Fieldgate "192.168.252.1" in the address field of yourbrowser and press the "Enter" key of your computer.

2 The Connect to dialog appears:– Enter the User Name: super– Enter the Password: super– Press OK to register the entries and open the Fieldgate Web Server
3 The Fieldgate entry page appears in the browser.
– You are registered with administrator rights and can now set up the Fieldgate
communication parameters

4 Now change the IP address of the Fieldgate as described in chap. 5.2.
– After the information has been sent to the Fieldgate, contact will be broken off.
5 Change the computer IP address settings back to their original values, see chap. 12.1.1.
6 Reconnect to the Fieldgate by entering the new address in your Internet browser, see Step 1.

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12 Appendix

12.2 XML data elements
Table 12-1 lists the XML data elements together with the type of information they carry. The XMLdata is a structured document with a document header and body. The Fieldgate data is sandwiched
between two identifiers <xxx> and </xxx> which indicate the start and finish of the data element.
Data elements can be nested to form sections containing related information.
Element

Data Type<?xml version="1.0"
encoding="iso-8859-1"?><fieldgate ser="470009010A0"
tag="Endress+Hauser Fieldgate"
type="full"devices="all">tag field<rev_xml>

stringDocument Revision<time>

timestamp

Current fieldgate time (UTC time)<timezone>

unsigned16

Timezone (timeoffset to utc in minutes)<ff_version>

stringHardware and software revision<gsmp>

string

GSM provider<gsms>

stringSignal quality GSM Signal<gsmti>timestamp

Timestamp<os_version>

stringOperating system version<conf>

stringHardware configuration Fieldgate<ip>

stringIP address of Fieldgate<device id="4...20 mA-1"
tag="Tank 1"
type="INTR">

tag field

Header for device data:<id>: Unique-ID device, 4...20 mA-x, BINARY-x<tag>: Tagname device<type>:"INTRN"Header for Fieldgate data <ser>:serial number fieldgate<tag>: name fieldgate<type>: "full"/"partial" (short=1),<devices>: "all /"single" (id=, tag=)<vtime>Timestamp

Timestamp<tag>stringDevice tag<hlsts1>

stringLimit value status of PV<hltime1>

Timestamp

Timestamp change of limit value status of PV

<v1>

float

Process variable (PV)

<u1>

float

Unit of process variable (PV)<vstslvl>

integer

Device status
0: OK
1: Warning
2: Error<vsts>

stringResponse code & field device status (hex)<type>

stringType of device (INTRN = data internal)<dev>

stringDevice designation<man>stringDevice manufacturer<unid>

string<param>Endress+Hauser

Description
Document header

Unique identifier of device
Header for parameter data<dch>boolean1: Process variable (PV) in overview

<p4>

float

Output value at 4.00 mA input current (internal sensor only)

<p20>

float

Output value at 20.00 mA input current (internal sensor only)<r>boolean

1: Send alarm mail on sensor error<i>boolean

1: Send alarm mail on entering limits (PV)<o>boolean

1: Send alarm mail on leaving limits (PV)<si>boolean

1: Send SMS on entering limits (PV)<so>boolean

1: Send SMS on leaving limits (PV)<t1ch>

stringAdditional text information line 1 (PV)<t2ch>

stringAdditional text information line 2 (PV)

<lo>

float

Low limit for process value (PV)

<ll>

float

Low low limit for process value (PV)

<hi>

float

High limit for process value (PV)

<hh>

float

High high limit for process value (PV)

<alt>

float

Value for rate of change limit on process value (PV)<atime>integer

Time for rate of change limit on process value (PV)<cnho>

integerCounter hold time = (chno +1)x 50 ms

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Element

Data Type

Description<cntm>

booleanCounter direction, 0 = up, 1 = down

<mode>

integer

Binary input mode: 0 = switch, 1 = counter, 2 = frequency<cnts>

float

Start value of counter<cntg>

float

Counts per unit

<lt>

stringLinearization table

<val>

float

Last value stored in memory

<max>

float

Max. value reached by process value during operation (PV)

<min>

float

Min. value reached by process value during operation (PV)

<hy>

float

Hysteresis for re-entering limits (PV)

<swl>

float

Switching level for switch status display<swsts>integer

Text used to indicate change in switching status
1 = " uncovered" / "covered"
2 = "covered" / "uncovered"
3 = "on" / "off"4 = "off" / "on"5 = "empty" / "full"
6 = "full" / "empty"
7= "good" / "bad"
8= "bad" / "good"<_t>stringDevice name/Tag (internal sensors only)<_h>boolean

1: Hide device from device overview<_u>stringOutput unit (internal analog sensor only)

Table 12-1: XML data elements

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IndexFieldgate FXA320

Index
Numerics

I

4...20 mA devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61, 75
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Inventory Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

A
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Administration Mode . . . . . . . . . . . . . . . . . . . . . . . . 55, 56
All Sensor Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Analog Input Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 65, 73
Autorefresh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

L
Limit values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53, 71

C

M

Change password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Clearing Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5, 25
Configuring the web server . . . . . . . . . . . . . . . . . . . . . . . 53

Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Mail setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Message Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Messagesl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Miscellaneous Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Mobile communications network . . . . . . . . . . . . . . . . . . . 14
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

D
DAT module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Data Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . 6
Description/Range/Limit/Alarm Setup . . . . . . . . . . . . . . 67
Designated use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Device designation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Device details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Device overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Device Scan Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Digital Input Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 66, 73
Dynamic data/status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

EElectrical symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Endress+Hauser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Establishing communication . . . . . . . . . . . . . . . 37, 39, 43
Ethernet 10BaseT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Explosion protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

N
Nameplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Navigation bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47, 59
Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
New Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58, 75

OOperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64, 72

P
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

F

R

Fieldgate Analog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fieldgate configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Fieldgate Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fieldgate GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fieldgate identification . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Fieldgate location . . . . . . . . . . . . . . . . . . . . . . . 56, 57, 75
Firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Refresh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 21
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Restore Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Retype New Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

G
Get Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
GPRS support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

H
Hardware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 76
Hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hardware lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Hardware version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Hysteresis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

100

S
Safety conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Scan setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Security setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Sensor error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Sensor error setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Service interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 16, 20
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56, 57
Setup details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
SMS setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Special . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
System architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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Index

System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

V

T

W

Tag setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Telephone network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Time server setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Trouble-shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

U

Viewing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38, 97
Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

X
XML data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
XML export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
User interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
User Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55, 56, 71
User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58, 75
User roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
User Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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12 Appendix

www.endress.com/worldwide

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