ក្រសួងប្ក្ៃសណីយ៍និងទូរគមនាគមន៍MINISTRY OF POST AND TELECOMMUNICATIONS

Digital Development in Cambodia
H.E. Mr. CHEA MANIT
Secretary of State
Ministry of Post and Telecommunications
Email: manit-chea@mptc.gov.kh ; chmanit@gmail.com

Tel: (+855) 89 686 168

1

Overview of Cambodia
Location: Southeast Asia

Capital: Phnom Penh
Currency: Cambodian riel (៛)
Official script: Khmer

Nationality: Cambodian
Population: 16,713,015 (2022 estimate)
Religions: Buddhist (97.1%), Muslim (2.0%),
Christian (0.3%)

2

Telecommunication services by company at the present
Total number of mobile subscribers 20,535,928 (June 2021)

SEATel
2.30%

CooTel0.00%

Cellcard
18.90%

Metfone42.60%

Smart
36.10%

3Backbone networks at the presentខ្សែកាប្លិ៍ ប
ុ cableទិកឆ្អnetworkឹងសនងសរុប- 45,933
Fiberopticអ
45,933គ.ម
km(1) (1)Capable of transmitting STM-1 data (155Mbps),STM64 (9953Mbps) and Dense Wavelength technology
Division Multiplexing - DWDM (32Tbps, 64Tbps)➢ CFOCN = 17,099 km➢ TC = 2,180 km➢ Viettel (Cambodia) = 26,654 km

Underground cable ducts - 2,424 km (1)➢ CFOCN = 2,313 km➢ TC = 111 km(1) As of March 20214Cambodia Digital Economy and Social Policy Framework 2021-2035

A Vibrant Digital
Economy and Society2031-2035
Digital Transforming

DigitalCitizens

DigitalGovernment

DigitalBusiness

Digital Trustworthy

Digital Infrastructures

Impact2026-2030
Digital Adopting andDigital Transforming

2021-2025
Building Foundations andDigital Adopting

5Institutional framework and coordination mechanism
National Council for Digital Economy andSociety
Advisory Board for
Digital Technologies

Committee on
Digital Government

GeneralSecretariat

Committee on
Digital Economy andBusinessCommittee on
Digital Cybersecurity

6

CAMBODIA DIGITAL GOVERNMENT POLICY 2022-2035

VisionPurpose

Goals

StrategyTo establish a digital government for improving quality of life and building trust among thecitizens through better public service provisions

To establish a smart government based on the use of infrastructure and digital technology as an ecosystem for
the Modernization of the governance system and reform in all areas with transparency and confidence Aims tocreate a conducive environment for digital economic and social development

To Development of Digital
Government Infrastructure

To establish Digital
Governance and Develop
Digital Public Service

To establish Digital Capacityand Digital Innovation

To Promote Cooperation
and Partnerships between
Public and Private Sectors

Strategy 4Strategy 2Strategy 2Strategy 2priority activities 11priority activities 52

priority activities 15

priority activities 5

4

Building and improving digitalconnectivity infrastructure

1

Building and improving digital
payment system infrastructure forpublic service

2

Building and strengthening
digital security infrastructure3

Developing Postal
Service Infrastructure

4

Build Digital Human Capital

7

5

Development of
Digital Government
Infrastructure

6
STRATEGIC
GOALS

Build Digital
Capacity andDigital Innovation
Promote Digital Research andInnovation

8

Build Digital
Governanceand Develop
Digital PublicService់PromoteCooperation andPartnerships
between Publicand Private
Sectors

Setting up the Governance of Digital
Government such as Setting up andImproving policy, Setting up and Improving
Law Framework and Relevant LegalDocuments, and Setting up standards andCreation Digital Government

Transform the Government and PublicServices to Digital such as Improving
Public Service from Government toGovernment (G2G), Improving PublicService from Government to Citizen(G2C), and Improving Public Service
from Government to Business (G2B)

9

Setting up the Cooperate with Digital
Technology Firm

10

Promoting a new Digital Business8Strategy 1:
Building andimproving digitalconnectivity
infrastructure

Strategic Goal 1

Strategy 2:
Building and improving
digital payment systeminfrastructure forpublic service

1- Strengthen and expand mobile andbroadband infrastructure
2- Establish national data centers
3- Establish digital government network
infrastructure4- Develop satellite ecosystem
5- Strengthen and expand the Cambodia
Data Exchange (CamDX) platform

promote thedevelopment ofdigital government
infrastructure

7- Build and improve digital payment
system infrastructure for publicservices

Strategy 3:

Strategy 4:
Developing Postal
ServiceInfrastructure

Building andstrengthening
digital security
infrastructure

8- Strengthen the management andprotection system for the national
information infrastructure

11- Support infrastructure for postal
service network, and a national
postal digital platform

9- Strengthen National Internet
Gateways (NIG)
10- Develop and strengthen digital
identity infrastructure

6- Establish digital infrastructure at subnational level

9Strategy 5:
Setting up theGovernance ofDigital
Government

Strategic Goal 2

Build Digital
Governance andDevelop Digital
Public Services

Strategy 6:
Transform theGovernment andPublic Services toDigital...
12- Formulate data governance policy
13- Formulate open data policy
14- Formulate policy on promotion of softwaredevelopment and use

15- Formulate digital policy for smart cities
16- Formulate postal development policy

17- Formulate policy on promotion ofemerging digital technologies development
18- Formulate Law on Digital Government
19- Formulate Law on Information andCommunication Technology (ICT)20- Formulate Law on personal Data protection
21- Formulate and amend the Law on
Telecommunications and related
regulations
22- Formulate standard and guidelines on
digital signatures
23- Formulate and amend Law on PostalServices
24- Formulate Law on the Right to accessInformation
25- Amend relevant laws and prepare
relevant regulations regarding content
posting and creation
26- Develop Business Process Reengineering
Standards

27- Develop digital administrative terminology
28- Develop standard for digital government

development framework
29- Develop digital service standard
30- Develop software engineering andinformation system standard
31- Develop digital security standard for thedigital government
32- Develop smart city technical standard

33- Develop data center standard
34- Develop standard for emerging digitaltechnologies
35- Develop digital government enterprisearchitecture

10Strategy 5:
Setting up theGovernance ofDigital
Government

Strategic Goal 2

Build Digital
Governance andDevelop Digital
Public Services

Strategy 6:
Transform theGovernment andPublic Services toDigital...
36- Develop Collaboration Platform
37- Develop common civil servant management
information system

38- Develop common financial management informationsystem
39- Develop common e-document management system
40- Distribute computers, digital devices, software, andnecessary information Systems

41- Develop and upgrade the National Geographic
Information System
42- Develop National Infrastructure Management
Information System
43- Develop Knowledge Management System
44- Establish the One Window Service Platform
45- Develop and improve the Civil Status Information
Management System

46- Develop and improve the Identity Management
Information System

54- Develop and improve an Integrated Health
Information and Service Management System

47- Develop and improve the Immigration and ViSA
Information Management System

55- Develop and improve an Integrated Tourism
Information Management System

48- Develop and improve the Residence and Family
Information Management System

56- Develop and improve an Agricultural Information
Management System

49- Develop and improve the Real Estate Information
Management System

57- Develop and improve a Disaster Management
Information System

50- Improve the Vehicle Management Information
system

58- Foster and develop a Digital Postal Ecosystem

51- Develop and improve hotline for emergency services

52- Develop and improve the Education Information
Management System
53- Improve the Labor Market Information System andEmployment Services

59- Modernize the management of postal services
60- Enhance the integrated Online Business
Registration platform
61- Develop and improve e-Procurement
Management Systems

62- Improve the Online Tax Service System

1163- Improve the National Single Window System

Strategic Goal 3
Strategy 7
Build Digital
Human Capital

Promote digital
capacity buildingand innovation

64- Develop a digital competency assessment
framework and management for digital humancapital in the public sector

70- Organize training, awareness, andeducational programs on basic digitalknowledge

65- Enhance digital leadership training

71- Foster the development of national education andtraining platforms

66- Promote digital literacy and basic digitalskills to all public servants

67- Develop curricula to enhance digital literacy
for school students and trainees
68- Promote digital literacy and digital
instruction methodology for instructors at
all levels of education and training centers
69- Foster modernization of digital
infrastructure and systems for educationand training centers

72- Develop a national digital competence
framework

Strategy 8
Promote Digital
Research andInnovation

76- Promote research and development technology
77- Promote transfer of digital technology resulted

from research and developments
78- Foster entrepreneurships of digital innovation

through the cooperation with national andinternational institutions and the private sector

73- Strengthen and expand digital technology
skills training institutions
74- Organize an orientation, outreach,encouragement, and incentivization
programs for youth
75- Promote the training of key digital skills

12Strategy 9:

Strategic Goal 4

Cooperate withDigitalTechnology
Firm

promotecooperation andpartnerships
between publicand private
sectors

79- Organize forums between the Digital Government
Committee and digital technology companies
80- Encourage and coordinate digital technology companies

Strategy 10:
Promote DigitalStartups

82- Facilitate supporting services and incentives for digital
startups
83- Expand market opportunities for digital startups

to participate in the development and supply of digitaltechnology
81- Promote cooperation between postal operators with othersectors to provide digital government services related topostal sectors

13Approveagree and adopt

Annual Action Plans

Master Plan

Laws and Regulations

Operation
control and evaluation

Web Portal
G4C

G2B

Digital Training
Programs

N-ID

Demands

Publicprocurement

Taxation

CommercialRegistrar

Web Portal
G2B

Citizens- all agegroups- everywhere- all the time

G4C

Supporting
foundations

Businesses- Manufacturer- Companies- Banks etc.

Services​ 24/7 365

andG2G Ministries
institutions
Support flow

Support flow andand internal work

internal work

Financial Management Government Groups

Government
Government network

the InternetHR
Management

E-document
Managementស្ថាប័Publicនស្ថធារinstitutions
ណៈ

Infrastructure
Government data

Ministry
Security Information
Management System

Cloudcenters

Government
network

DR centers

DR centers

Ministry
Ministry

14

Coordination mechanism

Digital Government
Committee

Advisors
GeneralSecretariat

Inter-ministerial
Technical working
groupsUnit in Charge of Digital
Development in
Ministries-Institutions

15

Some work that has been done

1617Online Education Service Flow
MoEYS
Education Working Group

Content Development

EBC

Education Broadcasting (MoI)

Mobile-based Station

TVK

LectureControl Room
TTD NIPTICT

Trainer

Facilitator

Help-desk

RecordingAuthoring
Teacher

DesignLessonRaw uneditedContents

Technical Engineer

Editing

Storage
Base Station

Partner App

Partner LMS

Management

Firewall

MPTCData Center

ArchiveWebsite

Technical Staffs

Storage

Satellite

Cable TV Station

Transmitter

Internet or Intranet
Approval
Process

Content
Repository

Database

Online HRD Center

App / Web Service Platform (LMS CMS)MPTCContent Distribution SystemMobile

Learning
MaterialContest

Revision
Policy makerStationMaster RoomExpertCommunityTVDevice

Media

Teacher Student

PC

Quiz

Interaction Document

Officer Citizen

Learning MaterialLearner18

Public Service (MPTC)

19

National Web Portal Platform

20

Digital framework for smart cities

Vision and Mission
Goal and Strategy
LegalFramework(Policy Law andRegulation)(Smart Governance)(Smart Economy)(Smart Mobility)(SmartEnvironment)(Smart People)(Smart Living)(Digital Platform)
Data (Citizens, Security, Economy, Geography, and demographics)

DigitalSecurity

Digital Infrastructure
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COMPUTER LAB
MULTI-PURPOSE
TRAINING ROOM

INTERNET KIOSK &PUBLIC HALL
POST OFFICECOMMUNITY TECH CENTERFOR A VIBRANT AND INCLUSIVE DIGITAL ECONOMY

22

CLICK TO EDITMASTER TITLE STYLE

23

Cambodia Academy of Digital Technology

24Thank You!

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