Categories

Meteriarity
Measures to combat climatechangeEffective use of limited
resources

Major KPIs (Key Performance Indicators)

Initiatives
Reduction of CO2 emissions

Introduction of eco-friendly
materials and merchandiseE
Waste reduction/resource
recycling

Reduction by 46% from the FY2013 level (net zero by 2050)
Receipt of ZEB Oriented certification for T1 satellite in the terminal expansion project

2025

・The construction company was decided. Work begins in May
2024(Scheduled to begin operation in 2026)

Offering of ethical products at all directly managed (JAT’s select) stores *22025

・Offered at 12 of the 37 directly managed stores (editorial shops)

Introduction of wooden structure/interior decoration to T1 satellite in the terminal expansion project

2025

・The construction company was decided. Work begins in May
2024(Scheduled to begin operation in 2026)

Closed-loop recycling of all PET bottles collected at terminals

2025

・A system was put in place where users put used bottles in
dedicated collection boxes from which recyclers collect them.

2030

－2023

・The targets are set.

2025

ーEverystraightyear

・JAT received the "5 Star Airport" rating, the highest rank in theworld, for the 10th straight year.

⇒Recycling rate for waste from the terminals: 70%

Identification of issues for reducing food waste in the Group's restaurant business and set FY2025 targets⇒

Development of a safe,
comfortable and advanced
airportRecycling rate for food residue from the manufacturing of in-flight meals in the JAT Group's business: 95%

Enhanced terminal functionality Continuous receipt of “5 Star Airport” rating from SKYTRAX (terminal expansion, smoother passenger flows, enhanced signage, diverse
commercial facilities, etc.) *3
Assurance of safety andsecurity

Continuous receipt of the 1st rating from SKYTRAX in the “World’s Cleanest Airport” category

Continuous implementation of disaster drills, etc. (150 times/year; 3,000 total participants/year)

Promotion of universal designEverystraightyear
Everystraightyear

・JAT received the 1st rating in the "World's Cleanest Airport"
category for the 8th straight year.
・206 disaster drills participated by 3,662 people in FY2023

Continuous receipt of the 1st rating from SKYTRAX in the “Best PRM & Accessible Facilities” categoryEvery straight year

Everystraightyear

・JAT received the 1st rating in the "Best PRM & Accessible Facilities"
category for the 5th straight year.

Completion of the initiative to introduce mobile electric carts and self-driving wheelchairs to all terminals

2025

・6 "WHILL" self-driving wheelchairs were introduced at Terminal 3.

Use of digital technologies

A wider use of digital and robotic technologies in the five categories of (1) cleaning; (2) guidance/translation; (3) mobility support; (4)security; and (5) retailing and food service

2025

・Category (2): Such technologies were installed in the T2i security
area.
・Category (4): A proof of concept was conducted, with theintroduction slated for the latter half of FY2024.

Creation of interaction withlocal communities

Utilizing the "location" of Haneda Airport, promotions for local and specialty products are held at permanent promotion stores and event
spaces at least 24 times a year.

Everystraightyear

・Haneda Sanchoku-kan opened in December 15, 2023.
・40 regional collaboration promotions held.

SContribution to local andregional communities

Updated on August 30, 2024
TargetFY2023 Resultsyear
2030 ・Increase by 5.0% from the FY2013 level (CO₂ emissions from theJAT Group in the premises of Haneda Airport*1)

Provision of know-how acquired in the Haneda Airport and products (robots, etc.) installed therein to overseas airports and other facilities
at the rate of 50 cases a year
Benefit-sharing with localcommunities

Continued participation of at least 1,000 people, including local (Ota City) elementary and junior high school students, in the airport tours
and work experience programs
Grand opening of the HICity (benefit sharing with local communities by providing medical services, creating vibrancy, offering a traffic hub,etc.)⇒

Holding of regional cooperation events in the "terminal.0 HANEDA" R&D project in three categories: (1) events for local communities,(2) participation of local companies, and (3) regional tours.

2025

Every
straightyear

2023
Every
straightyear

・23 such contracts were signed (for Radi-Cool, robots, consultingservices, etc.)
・195 such events were held, with the total participation of some
10,000 people in FY2023.
・HICity opened on November 16, 2023.
・terminal.0 HANEDA opened at the end of February 2024.
ーCategories

Meteriarity

Major KPIs (Key Performance Indicators)

Initiatives

Human resource development Transformation of workforce
into a group of realprofessionals

Active recruitment and development of human resources with diverse skills

Targetyear
Everystraightyear

FY2023 Results・Mid-career hires accounted for 16% of all hires.
・People trained in architecture and foreign languages accounted for
23% of all new graduates hires.
・Total training time was 10.8 hours per hire.
・Cross-industry/industry-academia collaboration: 4 people(Total of24 people)
・Number of employees seconded to other companies: 21 people
・Corporate logos of 20 Group companies were renewed or unified.
・A new corporate logo "Brand book" and a special issue of company
newsletter were distributed.

Creation of innovative businesses and improvement of business operations through cross-industry/industry-academia collaboration andsecondment of personnel to outside entities

Everystraight
year

Embedding of internal branding activities (Plus One Promotion) into the mindset of all JAT Group executives to promote the development of“human resources who can think and take on challenges on their own”

2025Rate of childcare leave being taken by male workers: 100%; Rate of managerial posts being assumed by female personnel: 40%*Nonconsolidated basis

2027

・Rate of childcare leave being taken by male workers: 88.9%; Rateof managerial posts being assumed by female personnel: 38.8％

Employment rate of persons with disabilities: 6.6% *Non-consolidated basis

2025

・Employment rate of persons with disabilities: 3.6％

Investigation of human rights risks and identification of issues and countermeasures

2023

・JAT conducted a human rights risk survey, which identified issues
and measures to address them.
・JAT conducted a questionnaire survey on major business partners.

Implementation of measures to the issues identified in human rights risk surveys

2025

ーEnsuring of thoroughcompliance

Zero incidents of inappropriate behavior (serious misconduct/violations) in corporate activities

・Number of incidents of inappropriate behavior (seriousmisconduct/violations) in corporate activities: 0

Strengthening of sustainability
governance

Formulation of sustainable procurement guidelines and dissemination thereof to business partners *4

Everystraightyear

2023

・JAT disseminated the guidelines to 570 business partners, whowere identified as Tier 1 based on turnover and other criteria.

2030

ーEverystraightyear

・Number of sessions of dialogue with experts: 2

Improved employee
engagement

S
Promotion of DEI and respect Promotion of DEIfor human rights

Implementation of humanrights due diligence⇒

Promotion of fair businessactivities⇒

Continuous improvements both in the response rate for surveys on compliance with the Sustainable Procurement Guidelines and in
the compliance rate.

Dialogue with experts (twice a year)
GStrengthening of risk
management

Strengthening of risk
management systems

Establishment of the Risk Management Committee and a PDCA cycle for priority risks⇒Cybersecurity

Semiannual implementation of PDCA for priority risks

Zero incidents that result from a lack of adequate cybersecurity measures and have a serious impact on the terminal building operations

2023

Everystraightyear
Everystraightyear

・JAT established the Risk Management Committee, which identified
priority risks.
・The Risk Management Committee met twice to implement PDCA.
ー・Number of incidents that result from a lack of adequatecybersecurity measures and have a serious impact on the terminalbuilding operations: 0*1 Excluding those from airport vehicles owned by the JAT Group*2 Ethical products are defined as products that lead to less food loss, fair trade products, products that use recycled materials, products that bear a certification label or mark, products that take into consideration local production and consumption, organic products, alternative meat/milk products, etc*3 SKYTRAX: A UK-based aviation services research company founded in 1989. It evaluates airports and airlines worldwide, covering a wide range of evaluation criteria. Haneda Airport has won various awards, including the “5 Star Airport” rating (for ten consecutive years since 2014) and the 1st rank in the “Best Airport Terminal Cleanliness” category (for eight
consecutive years from 2016) and the “Best PRM/Accessible Facilities” category (for five consecutive years from 2019). “PRM,” an abbreviation of “Persons with Reduced Mobility,” represents an evaluation category for facilities that consider the elderly, people with disabilities, and those who have been injured*4 Major primary business partners who had transactions with the JAT Group in FY2022