SATOYAMA EXPERIENCE
Sustainable Excursion Policy
Satoyama Experience is committed to promoting sustainable activities. This policy forms part ofour Sustainable Policy.
Promotion of sustainable tourism by local activity providers like us is very important since such
efforts will have a significant impact on the entire tourism industry.
When developing and proposing activities, we will offer the most sustainable package within thebudget of our guests. When organising activities, we will act in accordance with our policies,
consider sustainability in all aspects of our operations, and prioritise visiting places and facilities
with sustainable practices. We will also work with travel agents who promote sustainable tourism
and encourage them to suggest our services to guests seeking such travel.

Sustainable Excursion Principles
Our activities are developed and offered to guests according to the following core principles:

1. The right product for the right price
We offer a hygienic and safe service which guests can enjoy in comfort, and which meets theirexpectations. We also ensure that activities are organised according to the most sustainableoptions within the budget of the guest(s).
2. Fair business
We operate in accordance with fair business practices, respecting the law and human rights,
and promoting economic and social equality, as well as environmental and animal protection.
3. Maximising positive impacts on the local environment and society
We will give top priority to sustainable activities. We will minimise our negative impact on thelocal environment and society. We will do our utmost to contribute to the sustainability of thelocal area. For example, we actively organise opportunities for interaction between residents
and participants in our activities, in order to promote understanding and sharing of local
cultural values. Organising volunteer programmes to conserve the local satoyama
environment is another of the approaches we have taken.

General Considerations for Sustainable Activities in Development and Management
1.

Reducing single-use plastics

Our activities aim to minimise the use of plastic, and we ask guests to bring their own bottles
when taking part in activities. A water dispenser is available at reception and is open to allusers of the facilities. We do not encourage the use of plastic bottles. We also sell aluminium
bottles which are not disposable.
2.

Waste management
All customer communication, including registration and questionnaires, is handled online toeliminate paper waste. Organic waste from our activities is turned into fertiliser and reused inlocal agriculture. Plastics are separated and recycled.

3.

Energy efficiency
Our primary services are activities carried out on foot or by bicycle, involving no fossil fuel,electric energy consumption or CO2 emissions. We encourage our guests to travel to andfrom the tour sites by public transportation.
We have a set of internal sustainability rules which all our staff follow. The facilities areequipped with energy-efficient light bulbs, appliances and equipment. We ensure that lights
and electrical appliances are switched off when not in use.
We purchase our electricity from Hachidori Denryoku. This electricity company provides
100% renewable energy with zero CO2 emissions by purchasing non-fossil certificates (FIT)
for all electricity supplied.

4.

Procurement locally
We prioritise buying Fairtrade products and local food grown sustainably, and offer these toour customers. The shops visited during activities introduce customers to locally produced
products. When visiting restaurants during activities, we support local restaurants whichmainly use locally produced ingredients and serve local traditional dishes.

5.

Biodiversity considerations
Our activities are designed to have as little negative impact as possible on local biodiversity.
For example, our website and guides provide relevant information about endangered species;
during tours we are careful to use official roads and marked trails; and at tea breaks we always
supply biodegradable teabags and avoid single use cups.

6.

A genuine and engaging experience
We aim to incorporate local art, architecture, history, and other cultural heritage elements
into our tours. We are committed to creating activities for our clients which allow them toexperience and feel the actual value of our cultural heritage.

7.

Contribution to the community
We respect the life and culture of the local community. We are committed to working withthe local community to ensure that its culture and lifestyle is well maintained. Our staff
actively interact with the local community daily, while during activities we try to create
opportunities for interaction between local people and guests, encouraging the sharing ofcommunity values.
We have contributed to local communities whenever possible by respecting their intellectual
property rights, actively participating in and sponsoring local events, and by making
donations to local cultural initiatives through crowdfunding.